id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajst-14306	Fu, Zhen	The Effect of Express Delivery Robot Autonomy on Customer Responsibility Attribution in a Service Failure Scenario	2023	8	.pdf	application/pdf	6525	346	43	In this paper, we use the literature method and experimental method to explore the effect of robot autonomy on customers' attribution of responsibility after robot service failure. However, the current research on robot service failure has shown different results.	cache/ajst-14306.pdf	txt/ajst-14306.txt