id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajst-28594	Pan, Yu	Research on the Current Status and Development Trends of AI in Customer Service Systems	2024	4	.pdf	application/pdf	3242	135	24	Academic Journal of Science and Technology ISSN: 2771-3032 | Vol. 13, No. 3, 2024 74 Research on the Current Status and Development Trends of AI in Customer Service Systems Yu Pan Matthews Real Estate Investment Services, California, El Segundo, 90245, USA Abstract: The application of artificial intelligence technology in customer service systems is rapidly developing, involving various aspects such as natural language processing and machine learning, greatly improving service efficiency and user satisfaction. Keywords: Artificial intelligence; Customer service system; Natural language processing; Machine learning; Multimodal interaction.	cache/ajst-28594.pdf	txt/ajst-28594.txt