id	sid	tid	token	lemma	pos
aijes-4726	1	1	medimond	medimond	ADJ
aijes-4726	1	2	template	template	NOUN
aijes-4726	1	3	13	13	NUM
aijes-4726	1	4	agora	agora	PROPN
aijes-4726	1	5	international	international	ADJ
aijes-4726	1	6	journal	journal	NOUN
aijes-4726	1	7	of	of	ADP
aijes-4726	1	8	economical	economical	ADJ
aijes-4726	1	9	sciences	science	NOUN
aijes-4726	1	10	,	,	PUNCT
aijes-4726	1	11	aijes	aije	NOUN
aijes-4726	1	12	,	,	PUNCT
aijes-4726	1	13	issn	issn	PROPN
aijes-4726	1	14	2067	2067	NUM
aijes-4726	1	15	-	-	SYM
aijes-4726	1	16	3310	3310	NUM
aijes-4726	1	17	,	,	PUNCT
aijes-4726	1	18	e	e	PROPN
aijes-4726	1	19	issn	issn	PROPN
aijes-4726	1	20	2067	2067	NUM
aijes-4726	1	21	–	–	PUNCT
aijes-4726	1	22	7669	7669	NUM
aijes-4726	1	23	,	,	PUNCT
aijes-4726	1	24	vol	vol	NOUN
aijes-4726	1	25	.	.	PROPN
aijes-4726	1	26	15	15	NUM
aijes-4726	1	27	(	(	PUNCT
aijes-4726	1	28	2021	2021	NUM
aijes-4726	1	29	)	)	PUNCT
aijes-4726	1	30	application	application	NOUN
aijes-4726	1	31	of	of	ADP
aijes-4726	1	32	b2c	b2c	ADJ
aijes-4726	1	33	digital	digital	PROPN
aijes-4726	1	34	marketing	marketing	NOUN
aijes-4726	1	35	valentina	valentina	PROPN
aijes-4726	1	36	simona	simona	PROPN
aijes-4726	1	37	pașcalău1	pașcalău1	PROPN
aijes-4726	1	38	1	1	NUM
aijes-4726	1	39	doctoral	doctoral	ADJ
aijes-4726	1	40	school	school	NOUN
aijes-4726	1	41	of	of	ADP
aijes-4726	1	42	economics	economic	NOUN
aijes-4726	1	43	and	and	CCONJ
aijes-4726	1	44	business	business	NOUN
aijes-4726	1	45	administration	administration	PROPN
aijes-4726	1	46	,	,	PUNCT
aijes-4726	1	47	west	west	PROPN
aijes-4726	1	48	university	university	PROPN
aijes-4726	1	49	of	of	ADP
aijes-4726	1	50	timișoara	timișoara	PROPN
aijes-4726	1	51	,	,	PUNCT
aijes-4726	1	52	romania	romania	PROPN
aijes-4726	1	53	e	e	PROPN
aijes-4726	1	54	-	-	NOUN
aijes-4726	1	55	mail	mail	NOUN
aijes-4726	1	56	valentina.pascalau73@e-uvt.ro	valentina.pascalau73@e-uvt.ro	NOUN
aijes-4726	1	57	abstract	abstract	ADJ
aijes-4726	1	58	the	the	DET
aijes-4726	1	59	purpose	purpose	NOUN
aijes-4726	1	60	of	of	ADP
aijes-4726	1	61	this	this	DET
aijes-4726	1	62	paper	paper	NOUN
aijes-4726	1	63	is	be	AUX
aijes-4726	1	64	to	to	PART
aijes-4726	1	65	understand	understand	VERB
aijes-4726	1	66	the	the	DET
aijes-4726	1	67	application	application	NOUN
aijes-4726	1	68	of	of	ADP
aijes-4726	1	69	digital	digital	ADJ
aijes-4726	1	70	b2c	b2c	PROPN
aijes-4726	1	71	marketing	marketing	NOUN
aijes-4726	1	72	.	.	PUNCT
aijes-4726	2	1	companies	company	NOUN
aijes-4726	2	2	market	market	VERB
aijes-4726	2	3	directly	directly	ADV
aijes-4726	2	4	to	to	PART
aijes-4726	2	5	end	end	VERB
aijes-4726	2	6	customers	customer	NOUN
aijes-4726	2	7	or	or	CCONJ
aijes-4726	2	8	decision	decision	NOUN
aijes-4726	2	9	-	-	PUNCT
aijes-4726	2	10	makers	maker	NOUN
aijes-4726	2	11	through	through	ADP
aijes-4726	2	12	b2c	b2c	ADJ
aijes-4726	2	13	marketing	marketing	NOUN
aijes-4726	2	14	.	.	PUNCT
aijes-4726	3	1	most	most	ADJ
aijes-4726	3	2	b2c	b2c	ADJ
aijes-4726	3	3	customers	customer	NOUN
aijes-4726	3	4	base	base	VERB
aijes-4726	3	5	their	their	PRON
aijes-4726	3	6	decisions	decision	NOUN
aijes-4726	3	7	on	on	ADP
aijes-4726	3	8	how	how	SCONJ
aijes-4726	3	9	they	they	PRON
aijes-4726	3	10	feel	feel	VERB
aijes-4726	3	11	about	about	ADP
aijes-4726	3	12	a	a	DET
aijes-4726	3	13	product	product	NOUN
aijes-4726	3	14	or	or	CCONJ
aijes-4726	3	15	service	service	NOUN
aijes-4726	3	16	,	,	PUNCT
aijes-4726	3	17	not	not	PART
aijes-4726	3	18	on	on	ADP
aijes-4726	3	19	facts	fact	NOUN
aijes-4726	3	20	or	or	CCONJ
aijes-4726	3	21	how	how	SCONJ
aijes-4726	3	22	useful	useful	ADJ
aijes-4726	3	23	it	it	PRON
aijes-4726	3	24	is	be	AUX
aijes-4726	3	25	.	.	PUNCT
aijes-4726	4	1	b2c	b2c	NOUN
aijes-4726	4	2	marketers	marketer	NOUN
aijes-4726	4	3	can	can	AUX
aijes-4726	4	4	take	take	VERB
aijes-4726	4	5	advantage	advantage	NOUN
aijes-4726	4	6	of	of	ADP
aijes-4726	4	7	this	this	PRON
aijes-4726	4	8	by	by	ADP
aijes-4726	4	9	developing	develop	VERB
aijes-4726	4	10	customized	customize	VERB
aijes-4726	4	11	content	content	NOUN
aijes-4726	4	12	that	that	PRON
aijes-4726	4	13	appeals	appeal	VERB
aijes-4726	4	14	to	to	ADP
aijes-4726	4	15	the	the	DET
aijes-4726	4	16	emotions	emotion	NOUN
aijes-4726	4	17	of	of	ADP
aijes-4726	4	18	their	their	PRON
aijes-4726	4	19	target	target	NOUN
aijes-4726	4	20	audience	audience	NOUN
aijes-4726	4	21	.	.	PUNCT
aijes-4726	5	1	keywords	keyword	NOUN
aijes-4726	5	2	:	:	PUNCT
aijes-4726	5	3	b2c	b2c	ADJ
aijes-4726	5	4	online	online	ADJ
aijes-4726	5	5	markets	market	NOUN
aijes-4726	5	6	,	,	PUNCT
aijes-4726	5	7	company	company	NOUN
aijes-4726	5	8	perspective	perspective	NOUN
aijes-4726	5	9	,	,	PUNCT
aijes-4726	5	10	consumer	consumer	NOUN
aijes-4726	5	11	perspective	perspective	NOUN
aijes-4726	5	12	,	,	PUNCT
aijes-4726	5	13	online	online	ADJ
aijes-4726	5	14	shopping	shopping	NOUN
aijes-4726	5	15	behavior	behavior	NOUN
aijes-4726	5	16	1	1	NUM
aijes-4726	5	17	introduction	introduction	NOUN
aijes-4726	5	18	the	the	DET
aijes-4726	5	19	widespread	widespread	ADJ
aijes-4726	5	20	adoption	adoption	NOUN
aijes-4726	5	21	of	of	ADP
aijes-4726	5	22	digital	digital	ADJ
aijes-4726	5	23	technologies	technology	NOUN
aijes-4726	5	24	by	by	ADP
aijes-4726	5	25	consumers	consumer	NOUN
aijes-4726	5	26	and	and	CCONJ
aijes-4726	5	27	businesses	business	NOUN
aijes-4726	5	28	has	have	AUX
aijes-4726	5	29	resulted	result	VERB
aijes-4726	5	30	in	in	ADP
aijes-4726	5	31	significant	significant	ADJ
aijes-4726	5	32	changes	change	NOUN
aijes-4726	5	33	in	in	ADP
aijes-4726	5	34	marketing	marketing	NOUN
aijes-4726	5	35	practices	practice	NOUN
aijes-4726	5	36	.	.	PUNCT
aijes-4726	6	1	the	the	DET
aijes-4726	6	2	expansion	expansion	NOUN
aijes-4726	6	3	of	of	ADP
aijes-4726	6	4	customers	customer	NOUN
aijes-4726	6	5	'	'	PART
aijes-4726	6	6	knowledge	knowledge	NOUN
aijes-4726	6	7	levels	level	NOUN
aijes-4726	6	8	as	as	ADP
aijes-4726	6	9	a	a	DET
aijes-4726	6	10	result	result	NOUN
aijes-4726	6	11	of	of	ADP
aijes-4726	6	12	increased	increase	VERB
aijes-4726	6	13	access	access	NOUN
aijes-4726	6	14	to	to	ADP
aijes-4726	6	15	information	information	NOUN
aijes-4726	6	16	and	and	CCONJ
aijes-4726	6	17	the	the	DET
aijes-4726	6	18	digital	digital	ADJ
aijes-4726	6	19	transformation	transformation	NOUN
aijes-4726	6	20	of	of	ADP
aijes-4726	6	21	business	business	NOUN
aijes-4726	6	22	and	and	CCONJ
aijes-4726	6	23	exchange	exchange	NOUN
aijes-4726	6	24	activities	activity	NOUN
aijes-4726	6	25	,	,	PUNCT
aijes-4726	6	26	necessitates	necessitate	VERB
aijes-4726	6	27	the	the	DET
aijes-4726	6	28	creation	creation	NOUN
aijes-4726	6	29	of	of	ADP
aijes-4726	6	30	new	new	ADJ
aijes-4726	6	31	application	application	NOUN
aijes-4726	6	32	of	of	ADP
aijes-4726	6	33	b2c	b2c	ADJ
aijes-4726	6	34	digital	digital	ADJ
aijes-4726	6	35	marketing	marketing	NOUN
aijes-4726	6	36	.	.	PUNCT
aijes-4726	7	1	to	to	PART
aijes-4726	7	2	begin	begin	VERB
aijes-4726	7	3	with	with	ADP
aijes-4726	7	4	,	,	PUNCT
aijes-4726	7	5	b2c	b2c	PROPN
aijes-4726	7	6	stands	stand	VERB
aijes-4726	7	7	for	for	ADP
aijes-4726	7	8	business	business	NOUN
aijes-4726	7	9	to	to	ADP
aijes-4726	7	10	consumer	consumer	NOUN
aijes-4726	7	11	and	and	CCONJ
aijes-4726	7	12	b2c	b2c	NOUN
aijes-4726	7	13	marketing	marketing	NOUN
aijes-4726	7	14	is	be	AUX
aijes-4726	7	15	defined	define	VERB
aijes-4726	7	16	as	as	ADP
aijes-4726	7	17	the	the	DET
aijes-4726	7	18	promotion	promotion	NOUN
aijes-4726	7	19	of	of	ADP
aijes-4726	7	20	a	a	DET
aijes-4726	7	21	company	company	NOUN
aijes-4726	7	22	's	's	PART
aijes-4726	7	23	products	product	NOUN
aijes-4726	7	24	and	and	CCONJ
aijes-4726	7	25	services	service	NOUN
aijes-4726	7	26	to	to	ADP
aijes-4726	7	27	potential	potential	ADJ
aijes-4726	7	28	customers	customer	NOUN
aijes-4726	7	29	.	.	PUNCT
aijes-4726	8	1	with	with	ADP
aijes-4726	8	2	that	that	PRON
aijes-4726	8	3	in	in	ADP
aijes-4726	8	4	mind	mind	NOUN
aijes-4726	8	5	,	,	PUNCT
aijes-4726	8	6	it	it	PRON
aijes-4726	8	7	's	be	AUX
aijes-4726	8	8	no	no	DET
aijes-4726	8	9	surprise	surprise	NOUN
aijes-4726	8	10	that	that	SCONJ
aijes-4726	8	11	businesses	business	NOUN
aijes-4726	8	12	employ	employ	VERB
aijes-4726	8	13	b2c	b2c	NOUN
aijes-4726	8	14	digital	digital	ADJ
aijes-4726	8	15	marketing	marketing	NOUN
aijes-4726	8	16	to	to	PART
aijes-4726	8	17	reach	reach	VERB
aijes-4726	8	18	out	out	ADP
aijes-4726	8	19	to	to	ADP
aijes-4726	8	20	the	the	DET
aijes-4726	8	21	customer	customer	NOUN
aijes-4726	8	22	.	.	PUNCT
aijes-4726	9	1	because	because	SCONJ
aijes-4726	9	2	b2c	b2c	ADJ
aijes-4726	9	3	digital	digital	ADJ
aijes-4726	9	4	marketing	marketing	NOUN
aijes-4726	9	5	is	be	AUX
aijes-4726	9	6	heavily	heavily	ADV
aijes-4726	9	7	reliant	reliant	ADJ
aijes-4726	9	8	on	on	ADP
aijes-4726	9	9	technology	technology	NOUN
aijes-4726	9	10	,	,	PUNCT
aijes-4726	9	11	firms	firm	NOUN
aijes-4726	9	12	now	now	ADV
aijes-4726	9	13	have	have	VERB
aijes-4726	9	14	access	access	NOUN
aijes-4726	9	15	to	to	ADP
aijes-4726	9	16	a	a	DET
aijes-4726	9	17	wide	wide	ADJ
aijes-4726	9	18	range	range	NOUN
aijes-4726	9	19	of	of	ADP
aijes-4726	9	20	channels	channel	NOUN
aijes-4726	9	21	through	through	ADP
aijes-4726	9	22	which	which	PRON
aijes-4726	9	23	to	to	PART
aijes-4726	9	24	reach	reach	VERB
aijes-4726	9	25	out	out	ADP
aijes-4726	9	26	to	to	ADP
aijes-4726	9	27	their	their	PRON
aijes-4726	9	28	target	target	NOUN
aijes-4726	9	29	audiences	audience	NOUN
aijes-4726	9	30	.	.	PUNCT
aijes-4726	10	1	business	business	NOUN
aijes-4726	10	2	-	-	PUNCT
aijes-4726	10	3	to	to	ADP
aijes-4726	10	4	-	-	PUNCT
aijes-4726	10	5	consumer	consumer	NOUN
aijes-4726	10	6	(	(	PUNCT
aijes-4726	10	7	b2c	b2c	NOUN
aijes-4726	10	8	)	)	PUNCT
aijes-4726	10	9	markets	market	NOUN
aijes-4726	10	10	have	have	AUX
aijes-4726	10	11	made	make	VERB
aijes-4726	10	12	a	a	DET
aijes-4726	10	13	substantial	substantial	ADJ
aijes-4726	10	14	contribution	contribution	NOUN
aijes-4726	10	15	to	to	ADP
aijes-4726	10	16	the	the	DET
aijes-4726	10	17	commercial	commercial	ADJ
aijes-4726	10	18	development	development	NOUN
aijes-4726	10	19	of	of	ADP
aijes-4726	10	20	the	the	DET
aijes-4726	10	21	internet	internet	NOUN
aijes-4726	10	22	by	by	ADP
aijes-4726	10	23	encouraging	encourage	VERB
aijes-4726	10	24	transactions	transaction	NOUN
aijes-4726	10	25	on	on	ADP
aijes-4726	10	26	various	various	ADJ
aijes-4726	10	27	e	e	NOUN
aijes-4726	10	28	-	-	NOUN
aijes-4726	10	29	commerce	commerce	NOUN
aijes-4726	10	30	sites	site	NOUN
aijes-4726	10	31	from	from	ADP
aijes-4726	10	32	a	a	DET
aijes-4726	10	33	growing	grow	VERB
aijes-4726	10	34	number	number	NOUN
aijes-4726	10	35	of	of	ADP
aijes-4726	10	36	customers	customer	NOUN
aijes-4726	10	37	around	around	ADP
aijes-4726	10	38	the	the	DET
aijes-4726	10	39	world	world	NOUN
aijes-4726	10	40	.	.	PUNCT
aijes-4726	11	1	in	in	ADP
aijes-4726	11	2	order	order	NOUN
aijes-4726	11	3	to	to	PART
aijes-4726	11	4	become	become	VERB
aijes-4726	11	5	a	a	DET
aijes-4726	11	6	sustainable	sustainable	ADJ
aijes-4726	11	7	enterprise	enterprise	NOUN
aijes-4726	11	8	in	in	ADP
aijes-4726	11	9	the	the	DET
aijes-4726	11	10	face	face	NOUN
aijes-4726	11	11	of	of	ADP
aijes-4726	11	12	an	an	DET
aijes-4726	11	13	uncertain	uncertain	ADJ
aijes-4726	11	14	business	business	NOUN
aijes-4726	11	15	environment	environment	NOUN
aijes-4726	11	16	,	,	PUNCT
aijes-4726	11	17	world	world	NOUN
aijes-4726	11	18	marketing	marketing	NOUN
aijes-4726	11	19	masters	master	NOUN
aijes-4726	11	20	kotler	kotler	NOUN
aijes-4726	11	21	and	and	CCONJ
aijes-4726	11	22	kartajaya	kartajaya	PROPN
aijes-4726	11	23	(	(	PUNCT
aijes-4726	11	24	2000	2000	NUM
aijes-4726	11	25	)	)	PUNCT
aijes-4726	11	26	proposed	propose	VERB
aijes-4726	11	27	that	that	SCONJ
aijes-4726	11	28	decision	decision	NOUN
aijes-4726	11	29	makers	maker	NOUN
aijes-4726	11	30	can	can	AUX
aijes-4726	11	31	formulate	formulate	VERB
aijes-4726	11	32	marketing	marketing	NOUN
aijes-4726	11	33	strategies	strategy	NOUN
aijes-4726	11	34	from	from	ADP
aijes-4726	11	35	three	three	NUM
aijes-4726	11	36	aspects	aspect	NOUN
aijes-4726	11	37	:	:	PUNCT
aijes-4726	11	38	corporate	corporate	ADJ
aijes-4726	11	39	strategy	strategy	NOUN
aijes-4726	11	40	,	,	PUNCT
aijes-4726	11	41	corporate	corporate	ADJ
aijes-4726	11	42	tactics	tactic	NOUN
aijes-4726	11	43	,	,	PUNCT
aijes-4726	11	44	and	and	CCONJ
aijes-4726	11	45	corporate	corporate	ADJ
aijes-4726	11	46	value	value	NOUN
aijes-4726	11	47	.	.	PUNCT
aijes-4726	12	1	b2c	b2c	NOUN
aijes-4726	13	1	e	e	X
aijes-4726	13	2	-	-	NOUN
aijes-4726	13	3	commerce	commerce	NOUN
aijes-4726	13	4	platforms	platform	NOUN
aijes-4726	13	5	are	be	AUX
aijes-4726	13	6	facing	face	VERB
aijes-4726	13	7	new	new	ADJ
aijes-4726	13	8	hurdles	hurdle	NOUN
aijes-4726	13	9	as	as	ADP
aijes-4726	13	10	the	the	DET
aijes-4726	13	11	consumer	consumer	NOUN
aijes-4726	13	12	market	market	NOUN
aijes-4726	13	13	changes	change	NOUN
aijes-4726	13	14	.	.	PUNCT
aijes-4726	14	1	2	2	NUM
aijes-4726	14	2	b2c	b2c	NOUN
aijes-4726	14	3	online	online	ADJ
aijes-4726	14	4	markets	market	NOUN
aijes-4726	14	5	b2c	b2c	VERB
aijes-4726	14	6	online	online	ADJ
aijes-4726	14	7	markets	market	NOUN
aijes-4726	14	8	will	will	AUX
aijes-4726	14	9	be	be	AUX
aijes-4726	14	10	analyzed	analyze	VERB
aijes-4726	14	11	from	from	ADP
aijes-4726	14	12	two	two	NUM
aijes-4726	14	13	perspectives	perspective	NOUN
aijes-4726	14	14	:	:	PUNCT
aijes-4726	14	15	the	the	DET
aijes-4726	14	16	consumer	consumer	NOUN
aijes-4726	14	17	perspective	perspective	NOUN
aijes-4726	14	18	and	and	CCONJ
aijes-4726	14	19	the	the	DET
aijes-4726	14	20	company	company	NOUN
aijes-4726	14	21	perspective	perspective	NOUN
aijes-4726	14	22	.	.	PUNCT
aijes-4726	15	1	2.1	2.1	NUM
aijes-4726	15	2	the	the	DET
aijes-4726	15	3	consumer	consumer	NOUN
aijes-4726	15	4	perspective	perspective	NOUN
aijes-4726	15	5	the	the	DET
aijes-4726	15	6	online	online	ADJ
aijes-4726	15	7	consumer	consumer	NOUN
aijes-4726	15	8	profile	profile	NOUN
aijes-4726	15	9	is	be	AUX
aijes-4726	15	10	a	a	DET
aijes-4726	15	11	profile	profile	NOUN
aijes-4726	15	12	that	that	PRON
aijes-4726	15	13	has	have	VERB
aijes-4726	15	14	a	a	DET
aijes-4726	15	15	significant	significant	ADJ
aijes-4726	15	16	impact	impact	NOUN
aijes-4726	15	17	on	on	ADP
aijes-4726	15	18	a	a	DET
aijes-4726	15	19	customer	customer	NOUN
aijes-4726	15	20	's	's	PART
aijes-4726	15	21	online	online	ADJ
aijes-4726	15	22	shopping	shopping	NOUN
aijes-4726	15	23	behavior	behavior	NOUN
aijes-4726	15	24	and	and	CCONJ
aijes-4726	15	25	experience	experience	NOUN
aijes-4726	15	26	,	,	PUNCT
aijes-4726	15	27	as	as	ADV
aijes-4726	15	28	well	well	ADV
aijes-4726	15	29	as	as	ADP
aijes-4726	15	30	assistance	assistance	NOUN
aijes-4726	15	31	in	in	ADP
aijes-4726	15	32	identifying	identify	VERB
aijes-4726	15	33	online	online	ADJ
aijes-4726	15	34	shopping	shopping	NOUN
aijes-4726	15	35	intentions	intention	NOUN
aijes-4726	15	36	.	.	PUNCT
aijes-4726	16	1	mailto:valentina.pascalau73@e-uvt.ro	mailto:valentina.pascalau73@e-uvt.ro	VERB
aijes-4726	16	2	14	14	NUM
aijes-4726	16	3	consumer	consumer	NOUN
aijes-4726	16	4	loyalty	loyalty	NOUN
aijes-4726	16	5	is	be	AUX
aijes-4726	16	6	something	something	PRON
aijes-4726	16	7	that	that	PRON
aijes-4726	16	8	b2c	b2c	ADJ
aijes-4726	16	9	e	e	X
aijes-4726	16	10	-	-	NOUN
aijes-4726	16	11	commerce	commerce	NOUN
aijes-4726	16	12	platforms	platform	NOUN
aijes-4726	16	13	strive	strive	VERB
aijes-4726	16	14	for	for	ADP
aijes-4726	16	15	,	,	PUNCT
aijes-4726	16	16	and	and	CCONJ
aijes-4726	16	17	it	it	PRON
aijes-4726	16	18	is	be	AUX
aijes-4726	16	19	based	base	VERB
aijes-4726	16	20	on	on	ADP
aijes-4726	16	21	the	the	DET
aijes-4726	16	22	value	value	NOUN
aijes-4726	16	23	they	they	PRON
aijes-4726	16	24	provide	provide	VERB
aijes-4726	16	25	.	.	PUNCT
aijes-4726	17	1	brand	brand	NOUN
aijes-4726	17	2	building	building	NOUN
aijes-4726	17	3	is	be	AUX
aijes-4726	17	4	at	at	ADP
aijes-4726	17	5	the	the	DET
aijes-4726	17	6	heart	heart	NOUN
aijes-4726	17	7	of	of	ADP
aijes-4726	17	8	value	value	NOUN
aijes-4726	17	9	creation	creation	NOUN
aijes-4726	17	10	,	,	PUNCT
aijes-4726	17	11	and	and	CCONJ
aijes-4726	17	12	brands	brand	NOUN
aijes-4726	17	13	require	require	VERB
aijes-4726	17	14	the	the	DET
aijes-4726	17	15	backing	backing	NOUN
aijes-4726	17	16	of	of	ADP
aijes-4726	17	17	services	service	NOUN
aijes-4726	17	18	and	and	CCONJ
aijes-4726	17	19	processes	process	NOUN
aijes-4726	17	20	.	.	PUNCT
aijes-4726	18	1	first	first	ADV
aijes-4726	18	2	and	and	CCONJ
aijes-4726	18	3	foremost	foremost	ADV
aijes-4726	18	4	,	,	PUNCT
aijes-4726	18	5	brand	brand	NOUN
aijes-4726	18	6	development	development	NOUN
aijes-4726	18	7	.	.	PUNCT
aijes-4726	19	1	the	the	DET
aijes-4726	19	2	communication	communication	NOUN
aijes-4726	19	3	of	of	ADP
aijes-4726	19	4	platform	platform	NOUN
aijes-4726	19	5	brand	brand	NOUN
aijes-4726	19	6	culture	culture	NOUN
aijes-4726	19	7	and	and	CCONJ
aijes-4726	19	8	the	the	DET
aijes-4726	19	9	optimization	optimization	NOUN
aijes-4726	19	10	of	of	ADP
aijes-4726	19	11	platform	platform	NOUN
aijes-4726	19	12	merchants	merchant	NOUN
aijes-4726	19	13	'	'	PART
aijes-4726	19	14	quality	quality	NOUN
aijes-4726	19	15	are	be	AUX
aijes-4726	19	16	required	require	VERB
aijes-4726	19	17	for	for	ADP
aijes-4726	19	18	the	the	DET
aijes-4726	19	19	development	development	NOUN
aijes-4726	19	20	of	of	ADP
aijes-4726	19	21	b2c	b2c	PROPN
aijes-4726	19	22	e	e	PROPN
aijes-4726	19	23	-	-	NOUN
aijes-4726	19	24	commerce	commerce	NOUN
aijes-4726	19	25	platform	platform	NOUN
aijes-4726	19	26	brand	brand	NOUN
aijes-4726	19	27	image	image	NOUN
aijes-4726	19	28	.	.	PUNCT
aijes-4726	20	1	factors	factor	NOUN
aijes-4726	20	2	such	such	ADJ
aijes-4726	20	3	as	as	ADP
aijes-4726	20	4	ease	ease	NOUN
aijes-4726	20	5	of	of	ADP
aijes-4726	20	6	access	access	NOUN
aijes-4726	20	7	to	to	ADP
aijes-4726	20	8	the	the	DET
aijes-4726	20	9	internet	internet	NOUN
aijes-4726	20	10	,	,	PUNCT
aijes-4726	20	11	level	level	NOUN
aijes-4726	20	12	of	of	ADP
aijes-4726	20	13	technological	technological	ADJ
aijes-4726	20	14	skill	skill	NOUN
aijes-4726	20	15	,	,	PUNCT
aijes-4726	20	16	perceived	perceive	VERB
aijes-4726	20	17	benefits	benefit	NOUN
aijes-4726	20	18	of	of	ADP
aijes-4726	20	19	making	make	VERB
aijes-4726	20	20	an	an	DET
aijes-4726	20	21	online	online	ADJ
aijes-4726	20	22	purchase	purchase	NOUN
aijes-4726	20	23	,	,	PUNCT
aijes-4726	20	24	and	and	CCONJ
aijes-4726	20	25	demographic	demographic	ADJ
aijes-4726	20	26	variables	variable	NOUN
aijes-4726	20	27	all	all	DET
aijes-4726	20	28	influence	influence	VERB
aijes-4726	20	29	online	online	ADJ
aijes-4726	20	30	purchasing	purchase	VERB
aijes-4726	20	31	behavior	behavior	NOUN
aijes-4726	20	32	.	.	PUNCT
aijes-4726	21	1	an	an	DET
aijes-4726	21	2	online	online	ADJ
aijes-4726	21	3	store	store	NOUN
aijes-4726	21	4	offers	offer	VERB
aijes-4726	21	5	several	several	ADJ
aijes-4726	21	6	benefits	benefit	NOUN
aijes-4726	21	7	to	to	ADP
aijes-4726	21	8	its	its	PRON
aijes-4726	21	9	shoppers	shopper	NOUN
aijes-4726	21	10	:	:	PUNCT
aijes-4726	21	11	it	it	PRON
aijes-4726	21	12	is	be	AUX
aijes-4726	21	13	open	open	ADJ
aijes-4726	21	14	24	24	NUM
aijes-4726	21	15	hours	hour	NOUN
aijes-4726	21	16	a	a	DET
aijes-4726	21	17	day	day	NOUN
aijes-4726	21	18	,	,	PUNCT
aijes-4726	21	19	offers	offer	VERB
aijes-4726	21	20	instant	instant	ADJ
aijes-4726	21	21	personalized	personalize	VERB
aijes-4726	21	22	promotions	promotion	NOUN
aijes-4726	21	23	,	,	PUNCT
aijes-4726	21	24	prices	price	NOUN
aijes-4726	21	25	are	be	AUX
aijes-4726	21	26	dynamic	dynamic	ADJ
aijes-4726	21	27	and	and	CCONJ
aijes-4726	21	28	reflects	reflect	VERB
aijes-4726	21	29	market	market	NOUN
aijes-4726	21	30	demand	demand	NOUN
aijes-4726	21	31	,	,	PUNCT
aijes-4726	21	32	offers	offer	VERB
aijes-4726	21	33	recommendations	recommendation	NOUN
aijes-4726	21	34	and	and	CCONJ
aijes-4726	21	35	reviews	review	NOUN
aijes-4726	21	36	from	from	ADP
aijes-4726	21	37	site	site	NOUN
aijes-4726	21	38	users	user	NOUN
aijes-4726	21	39	.	.	PUNCT
aijes-4726	22	1	online	online	ADJ
aijes-4726	22	2	consumer	consumer	NOUN
aijes-4726	22	3	behavior	behavior	NOUN
aijes-4726	22	4	can	can	AUX
aijes-4726	22	5	be	be	AUX
aijes-4726	22	6	analyzed	analyze	VERB
aijes-4726	22	7	from	from	ADP
aijes-4726	22	8	two	two	NUM
aijes-4726	22	9	perspectives	perspective	NOUN
aijes-4726	22	10	(	(	PUNCT
aijes-4726	22	11	doherty	doherty	PROPN
aijes-4726	22	12	and	and	CCONJ
aijes-4726	22	13	ellischadwick	ellischadwick	PROPN
aijes-4726	22	14	,	,	PUNCT
aijes-4726	22	15	2006	2006	NUM
aijes-4726	22	16	):	):	PUNCT
aijes-4726	22	17	the	the	DET
aijes-4726	22	18	profile	profile	NOUN
aijes-4726	22	19	of	of	ADP
aijes-4726	22	20	online	online	ADJ
aijes-4726	22	21	consumers	consumer	NOUN
aijes-4726	22	22	and	and	CCONJ
aijes-4726	22	23	the	the	DET
aijes-4726	22	24	online	online	ADJ
aijes-4726	22	25	shopping	shopping	NOUN
aijes-4726	22	26	experience	experience	NOUN
aijes-4726	22	27	of	of	ADP
aijes-4726	22	28	consumers	consumer	NOUN
aijes-4726	22	29	.	.	PUNCT
aijes-4726	23	1	there	there	PRON
aijes-4726	23	2	are	be	VERB
aijes-4726	23	3	two	two	NUM
aijes-4726	23	4	types	type	NOUN
aijes-4726	23	5	of	of	ADP
aijes-4726	23	6	variables	variable	NOUN
aijes-4726	23	7	in	in	ADP
aijes-4726	23	8	a	a	DET
aijes-4726	23	9	consumer	consumer	NOUN
aijes-4726	23	10	profile	profile	NOUN
aijes-4726	23	11	:	:	PUNCT
aijes-4726	23	12	classification	classification	NOUN
aijes-4726	23	13	variables	variable	NOUN
aijes-4726	23	14	and	and	CCONJ
aijes-4726	23	15	character	character	NOUN
aijes-4726	23	16	variables	variable	NOUN
aijes-4726	23	17	.	.	PUNCT
aijes-4726	24	1	personal	personal	ADJ
aijes-4726	24	2	characteristics	characteristic	NOUN
aijes-4726	24	3	that	that	PRON
aijes-4726	24	4	tend	tend	VERB
aijes-4726	24	5	to	to	PART
aijes-4726	24	6	remain	remain	VERB
aijes-4726	24	7	static	static	ADJ
aijes-4726	24	8	throughout	throughout	ADP
aijes-4726	24	9	a	a	DET
aijes-4726	24	10	person	person	NOUN
aijes-4726	24	11	's	's	PART
aijes-4726	24	12	life	life	NOUN
aijes-4726	24	13	or	or	CCONJ
aijes-4726	24	14	vary	vary	VERB
aijes-4726	24	15	slowly	slowly	ADV
aijes-4726	24	16	over	over	ADP
aijes-4726	24	17	time	time	NOUN
aijes-4726	24	18	are	be	AUX
aijes-4726	24	19	called	call	VERB
aijes-4726	24	20	classification	classification	NOUN
aijes-4726	24	21	variables	variable	NOUN
aijes-4726	24	22	(	(	PUNCT
aijes-4726	24	23	age	age	NOUN
aijes-4726	24	24	,	,	PUNCT
aijes-4726	24	25	education	education	NOUN
aijes-4726	24	26	,	,	PUNCT
aijes-4726	24	27	income	income	NOUN
aijes-4726	24	28	,	,	PUNCT
aijes-4726	24	29	mobility	mobility	NOUN
aijes-4726	24	30	,	,	PUNCT
aijes-4726	24	31	race	race	NOUN
aijes-4726	24	32	,	,	PUNCT
aijes-4726	24	33	ethnicity	ethnicity	NOUN
aijes-4726	24	34	)	)	PUNCT
aijes-4726	24	35	.	.	PUNCT
aijes-4726	25	1	these	these	DET
aijes-4726	25	2	factors	factor	NOUN
aijes-4726	25	3	can	can	AUX
aijes-4726	25	4	be	be	AUX
aijes-4726	25	5	used	use	VERB
aijes-4726	25	6	to	to	PART
aijes-4726	25	7	classify	classify	VERB
aijes-4726	25	8	potential	potential	ADJ
aijes-4726	25	9	customers	customer	NOUN
aijes-4726	25	10	into	into	ADP
aijes-4726	25	11	target	target	NOUN
aijes-4726	25	12	groups	group	NOUN
aijes-4726	25	13	that	that	PRON
aijes-4726	25	14	can	can	AUX
aijes-4726	25	15	be	be	AUX
aijes-4726	25	16	contacted	contact	VERB
aijes-4726	25	17	through	through	ADP
aijes-4726	25	18	various	various	ADJ
aijes-4726	25	19	communication	communication	NOUN
aijes-4726	25	20	channels	channel	NOUN
aijes-4726	25	21	.	.	PUNCT
aijes-4726	26	1	because	because	SCONJ
aijes-4726	26	2	character	character	NOUN
aijes-4726	26	3	variables	variable	NOUN
aijes-4726	26	4	include	include	VERB
aijes-4726	26	5	traits	trait	NOUN
aijes-4726	26	6	related	relate	VERB
aijes-4726	26	7	to	to	ADP
aijes-4726	26	8	customer	customer	NOUN
aijes-4726	26	9	perceptions	perception	NOUN
aijes-4726	26	10	,	,	PUNCT
aijes-4726	26	11	beliefs	belief	NOUN
aijes-4726	26	12	,	,	PUNCT
aijes-4726	26	13	and	and	CCONJ
aijes-4726	26	14	attitudes	attitude	NOUN
aijes-4726	26	15	,	,	PUNCT
aijes-4726	26	16	they	they	PRON
aijes-4726	26	17	are	be	AUX
aijes-4726	26	18	more	more	ADV
aijes-4726	26	19	difficult	difficult	ADJ
aijes-4726	26	20	to	to	PART
aijes-4726	26	21	understand	understand	VERB
aijes-4726	26	22	and	and	CCONJ
aijes-4726	26	23	recognize	recognize	VERB
aijes-4726	26	24	(	(	PUNCT
aijes-4726	26	25	innovation	innovation	NOUN
aijes-4726	26	26	,	,	PUNCT
aijes-4726	26	27	experiences	experience	NOUN
aijes-4726	26	28	,	,	PUNCT
aijes-4726	26	29	emotions).these	emotions).these	ADJ
aijes-4726	26	30	factors	factor	NOUN
aijes-4726	26	31	increase	increase	VERB
aijes-4726	26	32	,	,	PUNCT
aijes-4726	26	33	change	change	NOUN
aijes-4726	26	34	,	,	PUNCT
aijes-4726	26	35	or	or	CCONJ
aijes-4726	26	36	change	change	VERB
aijes-4726	26	37	significantly	significantly	ADV
aijes-4726	26	38	faster	fast	ADV
aijes-4726	26	39	than	than	ADP
aijes-4726	26	40	time	time	NOUN
aijes-4726	26	41	-	-	PUNCT
aijes-4726	26	42	varying	vary	VERB
aijes-4726	26	43	variables	variable	NOUN
aijes-4726	26	44	.	.	PUNCT
aijes-4726	27	1	consumer	consumer	NOUN
aijes-4726	27	2	attitudes	attitude	NOUN
aijes-4726	27	3	regarding	regard	VERB
aijes-4726	27	4	the	the	DET
aijes-4726	27	5	internet	internet	NOUN
aijes-4726	27	6	and	and	CCONJ
aijes-4726	27	7	their	their	PRON
aijes-4726	27	8	purchasing	purchasing	NOUN
aijes-4726	27	9	intentions	intention	NOUN
aijes-4726	27	10	are	be	AUX
aijes-4726	27	11	influenced	influence	VERB
aijes-4726	27	12	by	by	ADP
aijes-4726	27	13	their	their	PRON
aijes-4726	27	14	opinions	opinion	NOUN
aijes-4726	27	15	about	about	ADP
aijes-4726	27	16	many	many	ADJ
aijes-4726	27	17	aspects	aspect	NOUN
aijes-4726	27	18	.	.	PUNCT
aijes-4726	28	1	variables	variable	NOUN
aijes-4726	28	2	that	that	PRON
aijes-4726	28	3	can	can	AUX
aijes-4726	28	4	be	be	AUX
aijes-4726	28	5	considered	consider	VERB
aijes-4726	28	6	:	:	PUNCT
aijes-4726	28	7	customers	customer	NOUN
aijes-4726	28	8	want	want	VERB
aijes-4726	28	9	their	their	PRON
aijes-4726	28	10	specific	specific	ADJ
aijes-4726	28	11	personal	personal	ADJ
aijes-4726	28	12	information	information	NOUN
aijes-4726	28	13	and	and	CCONJ
aijes-4726	28	14	financial	financial	ADJ
aijes-4726	28	15	information	information	NOUN
aijes-4726	28	16	to	to	PART
aijes-4726	28	17	be	be	AUX
aijes-4726	28	18	stored	store	VERB
aijes-4726	28	19	securely	securely	ADV
aijes-4726	28	20	when	when	SCONJ
aijes-4726	28	21	they	they	PRON
aijes-4726	28	22	supply	supply	VERB
aijes-4726	28	23	it	it	PRON
aijes-4726	28	24	.	.	PUNCT
aijes-4726	29	1	regarding	regard	VERB
aijes-4726	29	2	the	the	DET
aijes-4726	29	3	risk	risk	NOUN
aijes-4726	29	4	,	,	PUNCT
aijes-4726	29	5	online	online	ADJ
aijes-4726	29	6	shoppers	shopper	NOUN
aijes-4726	29	7	make	make	VERB
aijes-4726	29	8	purchases	purchase	NOUN
aijes-4726	29	9	in	in	ADP
aijes-4726	29	10	an	an	DET
aijes-4726	29	11	uncertain	uncertain	ADJ
aijes-4726	29	12	atmosphere	atmosphere	NOUN
aijes-4726	29	13	,	,	PUNCT
aijes-4726	29	14	with	with	ADP
aijes-4726	29	15	little	little	ADJ
aijes-4726	29	16	information	information	NOUN
aijes-4726	29	17	about	about	ADP
aijes-4726	29	18	the	the	DET
aijes-4726	29	19	exchange	exchange	NOUN
aijes-4726	29	20	relationship	relationship	NOUN
aijes-4726	29	21	and	and	CCONJ
aijes-4726	29	22	the	the	DET
aijes-4726	29	23	risk	risk	NOUN
aijes-4726	29	24	involved	involve	VERB
aijes-4726	29	25	.	.	PUNCT
aijes-4726	30	1	consumers	consumer	NOUN
aijes-4726	30	2	face	face	VERB
aijes-4726	30	3	six	six	NUM
aijes-4726	30	4	sorts	sort	NOUN
aijes-4726	30	5	of	of	ADP
aijes-4726	30	6	risks	risk	NOUN
aijes-4726	30	7	,	,	PUNCT
aijes-4726	30	8	according	accord	VERB
aijes-4726	30	9	to	to	ADP
aijes-4726	30	10	bauer	bauer	PROPN
aijes-4726	30	11	(	(	PUNCT
aijes-4726	30	12	1960	1960	NUM
aijes-4726	30	13	):	):	PUNCT
aijes-4726	30	14	financial	financial	ADJ
aijes-4726	30	15	,	,	PUNCT
aijes-4726	30	16	product	product	NOUN
aijes-4726	30	17	performance	performance	NOUN
aijes-4726	30	18	,	,	PUNCT
aijes-4726	30	19	social	social	ADJ
aijes-4726	30	20	,	,	PUNCT
aijes-4726	30	21	psychological	psychological	ADJ
aijes-4726	30	22	,	,	PUNCT
aijes-4726	30	23	physical	physical	ADJ
aijes-4726	30	24	,	,	PUNCT
aijes-4726	30	25	and	and	CCONJ
aijes-4726	30	26	time	time	NOUN
aijes-4726	30	27	-	-	PUNCT
aijes-4726	30	28	wasting	waste	VERB
aijes-4726	30	29	dangers	danger	NOUN
aijes-4726	30	30	.	.	PUNCT
aijes-4726	31	1	risk	risk	NOUN
aijes-4726	31	2	reduction	reduction	NOUN
aijes-4726	31	3	has	have	VERB
aijes-4726	31	4	the	the	DET
aijes-4726	31	5	ability	ability	NOUN
aijes-4726	31	6	to	to	PART
aijes-4726	31	7	increase	increase	VERB
aijes-4726	31	8	trust	trust	NOUN
aijes-4726	31	9	.	.	PUNCT
aijes-4726	32	1	because	because	SCONJ
aijes-4726	32	2	it	it	PRON
aijes-4726	32	3	's	be	AUX
aijes-4726	32	4	impossible	impossible	ADJ
aijes-4726	32	5	to	to	PART
aijes-4726	32	6	totally	totally	ADV
aijes-4726	32	7	eliminate	eliminate	VERB
aijes-4726	32	8	the	the	DET
aijes-4726	32	9	risks	risk	NOUN
aijes-4726	32	10	of	of	ADP
aijes-4726	32	11	online	online	ADJ
aijes-4726	32	12	shopping	shopping	NOUN
aijes-4726	32	13	,	,	PUNCT
aijes-4726	32	14	one	one	NUM
aijes-4726	32	15	possible	possible	ADJ
aijes-4726	32	16	option	option	NOUN
aijes-4726	32	17	is	be	AUX
aijes-4726	32	18	to	to	PART
aijes-4726	32	19	identify	identify	VERB
aijes-4726	32	20	ways	way	NOUN
aijes-4726	32	21	to	to	PART
aijes-4726	32	22	boost	boost	VERB
aijes-4726	32	23	client	client	NOUN
aijes-4726	32	24	confidence	confidence	NOUN
aijes-4726	32	25	(	(	PUNCT
aijes-4726	32	26	chang	chang	PROPN
aijes-4726	32	27	et	et	PROPN
aijes-4726	32	28	al	al	PROPN
aijes-4726	32	29	.	.	PROPN
aijes-4726	32	30	,	,	PUNCT
aijes-4726	32	31	2013	2013	NUM
aijes-4726	32	32	)	)	PUNCT
aijes-4726	32	33	.	.	PUNCT
aijes-4726	33	1	online	online	PROPN
aijes-4726	33	2	shopping	shopping	NOUN
aijes-4726	33	3	is	be	AUX
aijes-4726	33	4	hampered	hamper	VERB
aijes-4726	33	5	by	by	ADP
aijes-4726	33	6	a	a	DET
aijes-4726	33	7	lack	lack	NOUN
aijes-4726	33	8	of	of	ADP
aijes-4726	33	9	confidence	confidence	NOUN
aijes-4726	33	10	.	.	PUNCT
aijes-4726	34	1	service	service	NOUN
aijes-4726	34	2	provider	provider	NOUN
aijes-4726	34	3	skill	skill	NOUN
aijes-4726	34	4	,	,	PUNCT
aijes-4726	34	5	product	product	NOUN
aijes-4726	34	6	performance	performance	NOUN
aijes-4726	34	7	,	,	PUNCT
aijes-4726	34	8	corporate	corporate	ADJ
aijes-4726	34	9	reputation	reputation	NOUN
aijes-4726	34	10	,	,	PUNCT
aijes-4726	34	11	happiness	happiness	NOUN
aijes-4726	34	12	with	with	ADP
aijes-4726	34	13	previous	previous	ADJ
aijes-4726	34	14	contacts	contact	NOUN
aijes-4726	34	15	,	,	PUNCT
aijes-4726	34	16	and	and	CCONJ
aijes-4726	34	17	resemblance	resemblance	NOUN
aijes-4726	34	18	are	be	AUX
aijes-4726	34	19	all	all	PRON
aijes-4726	34	20	factors	factor	NOUN
aijes-4726	34	21	that	that	PRON
aijes-4726	34	22	influence	influence	NOUN
aijes-4726	34	23	trust	trust	NOUN
aijes-4726	34	24	.	.	PUNCT
aijes-4726	35	1	the	the	DET
aijes-4726	35	2	degree	degree	NOUN
aijes-4726	35	3	to	to	PART
aijes-4726	35	4	which	which	PRON
aijes-4726	35	5	an	an	DET
aijes-4726	35	6	individual	individual	NOUN
aijes-4726	35	7	believes	believe	VERB
aijes-4726	35	8	a	a	DET
aijes-4726	35	9	new	new	ADJ
aijes-4726	35	10	technology	technology	NOUN
aijes-4726	35	11	will	will	AUX
aijes-4726	35	12	enhance	enhance	VERB
aijes-4726	35	13	and	and	CCONJ
aijes-4726	35	14	improve	improve	VERB
aijes-4726	35	15	their	their	PRON
aijes-4726	35	16	performance	performance	NOUN
aijes-4726	35	17	is	be	AUX
aijes-4726	35	18	referred	refer	VERB
aijes-4726	35	19	to	to	ADP
aijes-4726	35	20	as	as	ADP
aijes-4726	35	21	perceived	perceive	VERB
aijes-4726	35	22	utility	utility	NOUN
aijes-4726	35	23	.	.	PUNCT
aijes-4726	36	1	when	when	SCONJ
aijes-4726	36	2	used	use	VERB
aijes-4726	36	3	in	in	ADP
aijes-4726	36	4	the	the	DET
aijes-4726	36	5	context	context	NOUN
aijes-4726	36	6	of	of	ADP
aijes-4726	36	7	online	online	ADJ
aijes-4726	36	8	buying	buying	NOUN
aijes-4726	36	9	,	,	PUNCT
aijes-4726	36	10	the	the	DET
aijes-4726	36	11	utility	utility	NOUN
aijes-4726	36	12	refers	refer	VERB
aijes-4726	36	13	to	to	ADP
aijes-4726	36	14	the	the	DET
aijes-4726	36	15	time	time	NOUN
aijes-4726	36	16	and	and	CCONJ
aijes-4726	36	17	effort	effort	NOUN
aijes-4726	36	18	required	require	VERB
aijes-4726	36	19	to	to	PART
aijes-4726	36	20	learn	learn	VERB
aijes-4726	36	21	how	how	SCONJ
aijes-4726	36	22	to	to	PART
aijes-4726	36	23	shop	shop	VERB
aijes-4726	36	24	online	online	ADV
aijes-4726	36	25	in	in	ADP
aijes-4726	36	26	comparison	comparison	NOUN
aijes-4726	36	27	to	to	ADP
aijes-4726	36	28	the	the	DET
aijes-4726	36	29	retailer	retailer	NOUN
aijes-4726	36	30	's	's	PART
aijes-4726	36	31	level	level	NOUN
aijes-4726	36	32	of	of	ADP
aijes-4726	36	33	service	service	NOUN
aijes-4726	36	34	excellence	excellence	NOUN
aijes-4726	36	35	.	.	PUNCT
aijes-4726	37	1	ease	ease	NOUN
aijes-4726	37	2	of	of	ADP
aijes-4726	37	3	use	use	NOUN
aijes-4726	37	4	refers	refer	VERB
aijes-4726	37	5	to	to	ADP
aijes-4726	37	6	an	an	DET
aijes-4726	37	7	individual	individual	NOUN
aijes-4726	37	8	's	's	PART
aijes-4726	37	9	belief	belief	NOUN
aijes-4726	37	10	that	that	SCONJ
aijes-4726	37	11	using	use	VERB
aijes-4726	37	12	a	a	DET
aijes-4726	37	13	new	new	ADJ
aijes-4726	37	14	technology	technology	NOUN
aijes-4726	37	15	will	will	AUX
aijes-4726	37	16	be	be	AUX
aijes-4726	37	17	simple	simple	ADJ
aijes-4726	37	18	.	.	PUNCT
aijes-4726	38	1	several	several	ADJ
aijes-4726	38	2	features	feature	NOUN
aijes-4726	38	3	of	of	ADP
aijes-4726	38	4	the	the	DET
aijes-4726	38	5	online	online	ADJ
aijes-4726	38	6	shopping	shopping	NOUN
aijes-4726	38	7	experience	experience	NOUN
aijes-4726	38	8	have	have	AUX
aijes-4726	38	9	been	be	AUX
aijes-4726	38	10	recognized	recognize	VERB
aijes-4726	38	11	as	as	ADP
aijes-4726	38	12	having	have	VERB
aijes-4726	38	13	an	an	DET
aijes-4726	38	14	impact	impact	NOUN
aijes-4726	38	15	on	on	ADP
aijes-4726	38	16	the	the	DET
aijes-4726	38	17	consumer	consumer	NOUN
aijes-4726	38	18	's	's	PART
aijes-4726	38	19	perception	perception	NOUN
aijes-4726	38	20	of	of	ADP
aijes-4726	38	21	the	the	DET
aijes-4726	38	22	process	process	NOUN
aijes-4726	38	23	.	.	PUNCT
aijes-4726	39	1	as	as	ADP
aijes-4726	39	2	a	a	DET
aijes-4726	39	3	result	result	NOUN
aijes-4726	39	4	,	,	PUNCT
aijes-4726	39	5	positive	positive	ADJ
aijes-4726	39	6	experiences	experience	NOUN
aijes-4726	39	7	with	with	ADP
aijes-4726	39	8	service	service	NOUN
aijes-4726	39	9	delivery	delivery	NOUN
aijes-4726	39	10	and	and	CCONJ
aijes-4726	39	11	site	site	NOUN
aijes-4726	39	12	security	security	NOUN
aijes-4726	39	13	increase	increase	NOUN
aijes-4726	39	14	customer	customer	NOUN
aijes-4726	39	15	satisfaction	satisfaction	NOUN
aijes-4726	39	16	(	(	PUNCT
aijes-4726	39	17	doherty	doherty	PROPN
aijes-4726	39	18	and	and	CCONJ
aijes-4726	39	19	ellis	ellis	PROPN
aijes-4726	39	20	-	-	PUNCT
aijes-4726	39	21	chadwick	chadwick	PROPN
aijes-4726	39	22	,	,	PUNCT
aijes-4726	39	23	2006	2006	NUM
aijes-4726	39	24	,	,	PUNCT
aijes-4726	39	25	15	15	NUM
aijes-4726	39	26	2010	2010	NUM
aijes-4726	39	27	)	)	PUNCT
aijes-4726	39	28	,	,	PUNCT
aijes-4726	39	29	while	while	SCONJ
aijes-4726	39	30	site	site	NOUN
aijes-4726	39	31	design	design	NOUN
aijes-4726	39	32	,	,	PUNCT
aijes-4726	39	33	ease	ease	NOUN
aijes-4726	39	34	of	of	ADP
aijes-4726	39	35	navigation	navigation	NOUN
aijes-4726	39	36	,	,	PUNCT
aijes-4726	39	37	and	and	CCONJ
aijes-4726	39	38	a	a	DET
aijes-4726	39	39	high	high	ADJ
aijes-4726	39	40	level	level	NOUN
aijes-4726	39	41	of	of	ADP
aijes-4726	39	42	valuable	valuable	ADJ
aijes-4726	39	43	services	service	NOUN
aijes-4726	39	44	and	and	CCONJ
aijes-4726	39	45	products	product	NOUN
aijes-4726	39	46	increase	increase	VERB
aijes-4726	39	47	loyalty	loyalty	NOUN
aijes-4726	39	48	customers	customer	NOUN
aijes-4726	39	49	and	and	CCONJ
aijes-4726	39	50	improve	improve	VERB
aijes-4726	39	51	the	the	DET
aijes-4726	39	52	consumer	consumer	NOUN
aijes-4726	39	53	experience	experience	NOUN
aijes-4726	39	54	.	.	PUNCT
aijes-4726	40	1	customers	customer	NOUN
aijes-4726	40	2	have	have	VERB
aijes-4726	40	3	high	high	ADJ
aijes-4726	40	4	expectations	expectation	NOUN
aijes-4726	40	5	in	in	ADP
aijes-4726	40	6	the	the	DET
aijes-4726	40	7	following	follow	VERB
aijes-4726	40	8	areas	area	NOUN
aijes-4726	40	9	:	:	PUNCT
aijes-4726	41	1	delivery	delivery	NOUN
aijes-4726	41	2	,	,	PUNCT
aijes-4726	41	3	prompt	prompt	ADJ
aijes-4726	41	4	response	response	NOUN
aijes-4726	41	5	,	,	PUNCT
aijes-4726	41	6	availability	availability	NOUN
aijes-4726	41	7	,	,	PUNCT
aijes-4726	41	8	convenience	convenience	NOUN
aijes-4726	41	9	,	,	PUNCT
aijes-4726	41	10	customer	customer	NOUN
aijes-4726	41	11	service	service	NOUN
aijes-4726	41	12	.	.	PUNCT
aijes-4726	42	1	2.2	2.2	NUM
aijes-4726	42	2	the	the	DET
aijes-4726	42	3	company	company	NOUN
aijes-4726	42	4	’s	’s	PART
aijes-4726	42	5	perspective	perspective	NOUN
aijes-4726	42	6	the	the	DET
aijes-4726	42	7	company	company	NOUN
aijes-4726	42	8	's	's	PART
aijes-4726	42	9	perspective	perspective	NOUN
aijes-4726	42	10	refers	refer	VERB
aijes-4726	42	11	to	to	ADP
aijes-4726	42	12	the	the	DET
aijes-4726	42	13	evolution	evolution	NOUN
aijes-4726	42	14	of	of	ADP
aijes-4726	42	15	online	online	ADJ
aijes-4726	42	16	retail	retail	NOUN
aijes-4726	42	17	,	,	PUNCT
aijes-4726	42	18	different	different	ADJ
aijes-4726	42	19	types	type	NOUN
aijes-4726	42	20	of	of	ADP
aijes-4726	42	21	online	online	ADJ
aijes-4726	42	22	tactics	tactic	NOUN
aijes-4726	42	23	and	and	CCONJ
aijes-4726	42	24	managerial	managerial	ADJ
aijes-4726	42	25	and	and	CCONJ
aijes-4726	42	26	strategic	strategic	ADJ
aijes-4726	42	27	issues	issue	NOUN
aijes-4726	42	28	.	.	PUNCT
aijes-4726	43	1	there	there	PRON
aijes-4726	43	2	are	be	VERB
aijes-4726	43	3	three	three	NUM
aijes-4726	43	4	categories	category	NOUN
aijes-4726	43	5	of	of	ADP
aijes-4726	43	6	business	business	NOUN
aijes-4726	43	7	strategies	strategy	NOUN
aijes-4726	43	8	that	that	PRON
aijes-4726	43	9	can	can	AUX
aijes-4726	43	10	be	be	AUX
aijes-4726	43	11	adopted	adopt	VERB
aijes-4726	43	12	by	by	ADP
aijes-4726	43	13	online	online	ADJ
aijes-4726	43	14	retailers	retailer	NOUN
aijes-4726	43	15	:	:	PUNCT
aijes-4726	43	16	bricks	brick	NOUN
aijes-4726	43	17	-	-	PUNCT
aijes-4726	43	18	and	and	CCONJ
aijes-4726	43	19	-	-	PUNCT
aijes-4726	43	20	clicks	click	NOUN
aijes-4726	43	21	companies	company	NOUN
aijes-4726	43	22	,	,	PUNCT
aijes-4726	43	23	click	click	NOUN
aijes-4726	43	24	-	-	PUNCT
aijes-4726	43	25	and	and	CCONJ
aijes-4726	43	26	-	-	PUNCT
aijes-4726	43	27	mortar	mortar	NOUN
aijes-4726	43	28	companies	company	NOUN
aijes-4726	43	29	and	and	CCONJ
aijes-4726	43	30	pureplay	pureplay	NOUN
aijes-4726	43	31	companies	company	NOUN
aijes-4726	43	32	.	.	PUNCT
aijes-4726	44	1	brick	brick	NOUN
aijes-4726	44	2	-	-	PUNCT
aijes-4726	44	3	and	and	CCONJ
aijes-4726	44	4	-	-	PUNCT
aijes-4726	44	5	clicks	click	NOUN
aijes-4726	44	6	companies	company	NOUN
aijes-4726	44	7	are	be	AUX
aijes-4726	44	8	long	long	ADJ
aijes-4726	44	9	-	-	PUNCT
aijes-4726	44	10	term	term	NOUN
aijes-4726	44	11	businesses	business	NOUN
aijes-4726	44	12	with	with	ADP
aijes-4726	44	13	physical	physical	ADJ
aijes-4726	44	14	locations	location	NOUN
aijes-4726	44	15	that	that	PRON
aijes-4726	44	16	use	use	VERB
aijes-4726	44	17	the	the	DET
aijes-4726	44	18	internet	internet	NOUN
aijes-4726	44	19	as	as	ADP
aijes-4726	44	20	a	a	DET
aijes-4726	44	21	marketing	marketing	NOUN
aijes-4726	44	22	tool	tool	NOUN
aijes-4726	44	23	or	or	CCONJ
aijes-4726	44	24	sales	sale	NOUN
aijes-4726	44	25	channel	channel	NOUN
aijes-4726	44	26	,	,	PUNCT
aijes-4726	44	27	either	either	CCONJ
aijes-4726	44	28	strategically	strategically	ADV
aijes-4726	44	29	or	or	CCONJ
aijes-4726	44	30	tactically	tactically	ADV
aijes-4726	44	31	.	.	PUNCT
aijes-4726	45	1	for	for	ADP
aijes-4726	45	2	security	security	NOUN
aijes-4726	45	3	reasons	reason	NOUN
aijes-4726	45	4	,	,	PUNCT
aijes-4726	45	5	online	online	ADJ
aijes-4726	45	6	shoppers	shopper	NOUN
aijes-4726	45	7	prefer	prefer	VERB
aijes-4726	45	8	to	to	PART
aijes-4726	45	9	buy	buy	VERB
aijes-4726	45	10	from	from	ADP
aijes-4726	45	11	companies	company	NOUN
aijes-4726	45	12	that	that	PRON
aijes-4726	45	13	also	also	ADV
aijes-4726	45	14	own	own	VERB
aijes-4726	45	15	physical	physical	ADJ
aijes-4726	45	16	stores	store	NOUN
aijes-4726	45	17	.	.	PUNCT
aijes-4726	46	1	click	click	VERB
aijes-4726	46	2	-	-	PUNCT
aijes-4726	46	3	and	and	CCONJ
aijes-4726	46	4	-	-	PUNCT
aijes-4726	46	5	mortar	mortar	NOUN
aijes-4726	46	6	companies	company	NOUN
aijes-4726	46	7	are	be	AUX
aijes-4726	46	8	virtual	virtual	ADJ
aijes-4726	46	9	businesses	business	NOUN
aijes-4726	46	10	that	that	PRON
aijes-4726	46	11	use	use	VERB
aijes-4726	46	12	an	an	DET
aijes-4726	46	13	online	online	ADJ
aijes-4726	46	14	sales	sale	NOUN
aijes-4726	46	15	model	model	NOUN
aijes-4726	46	16	to	to	PART
aijes-4726	46	17	meet	meet	VERB
aijes-4726	46	18	customer	customer	NOUN
aijes-4726	46	19	demand	demand	NOUN
aijes-4726	46	20	,	,	PUNCT
aijes-4726	46	21	but	but	CCONJ
aijes-4726	46	22	their	their	PRON
aijes-4726	46	23	sales	sale	NOUN
aijes-4726	46	24	are	be	AUX
aijes-4726	46	25	supported	support	VERB
aijes-4726	46	26	by	by	ADP
aijes-4726	46	27	a	a	DET
aijes-4726	46	28	physical	physical	ADJ
aijes-4726	46	29	distribution	distribution	NOUN
aijes-4726	46	30	infrastructure	infrastructure	NOUN
aijes-4726	46	31	that	that	PRON
aijes-4726	46	32	includes	include	VERB
aijes-4726	46	33	warehouses	warehouse	NOUN
aijes-4726	46	34	.	.	PUNCT
aijes-4726	47	1	the	the	DET
aijes-4726	47	2	advantages	advantage	NOUN
aijes-4726	47	3	of	of	ADP
aijes-4726	47	4	this	this	DET
aijes-4726	47	5	form	form	NOUN
aijes-4726	47	6	of	of	ADP
aijes-4726	47	7	business	business	NOUN
aijes-4726	47	8	include	include	VERB
aijes-4726	47	9	lower	low	ADJ
aijes-4726	47	10	costs	cost	NOUN
aijes-4726	47	11	of	of	ADP
aijes-4726	47	12	operating	operate	VERB
aijes-4726	47	13	a	a	DET
aijes-4726	47	14	physical	physical	ADJ
aijes-4726	47	15	store	store	NOUN
aijes-4726	47	16	and	and	CCONJ
aijes-4726	47	17	the	the	DET
aijes-4726	47	18	elimination	elimination	NOUN
aijes-4726	47	19	of	of	ADP
aijes-4726	47	20	barriers	barrier	NOUN
aijes-4726	47	21	to	to	ADP
aijes-4726	47	22	consumer	consumer	NOUN
aijes-4726	47	23	mobility	mobility	NOUN
aijes-4726	47	24	.	.	PUNCT
aijes-4726	48	1	pureplay	pureplay	NOUN
aijes-4726	48	2	companies	company	NOUN
aijes-4726	48	3	are	be	AUX
aijes-4726	48	4	a	a	DET
aijes-4726	48	5	completely	completely	ADV
aijes-4726	48	6	virtual	virtual	ADJ
aijes-4726	48	7	business	business	NOUN
aijes-4726	48	8	that	that	PRON
aijes-4726	48	9	operates	operate	VERB
aijes-4726	48	10	exclusively	exclusively	ADV
aijes-4726	48	11	online	online	ADV
aijes-4726	48	12	.	.	PUNCT
aijes-4726	49	1	these	these	DET
aijes-4726	49	2	businesses	business	NOUN
aijes-4726	49	3	do	do	AUX
aijes-4726	49	4	not	not	PART
aijes-4726	49	5	have	have	VERB
aijes-4726	49	6	their	their	PRON
aijes-4726	49	7	own	own	ADJ
aijes-4726	49	8	physical	physical	ADJ
aijes-4726	49	9	stores	store	NOUN
aijes-4726	49	10	or	or	CCONJ
aijes-4726	49	11	physical	physical	ADJ
aijes-4726	49	12	delivery	delivery	NOUN
aijes-4726	49	13	systems	system	NOUN
aijes-4726	49	14	.	.	PUNCT
aijes-4726	50	1	outsourced	outsourced	ADJ
aijes-4726	50	2	services	service	NOUN
aijes-4726	50	3	include	include	VERB
aijes-4726	50	4	storage	storage	NOUN
aijes-4726	50	5	,	,	PUNCT
aijes-4726	50	6	packaging	packaging	NOUN
aijes-4726	50	7	,	,	PUNCT
aijes-4726	50	8	shipping	shipping	NOUN
aijes-4726	50	9	and	and	CCONJ
aijes-4726	50	10	returns	return	NOUN
aijes-4726	50	11	.	.	PUNCT
aijes-4726	51	1	companies	company	NOUN
aijes-4726	51	2	become	become	VERB
aijes-4726	51	3	retail	retail	ADJ
aijes-4726	51	4	channels	channel	NOUN
aijes-4726	51	5	as	as	SCONJ
aijes-4726	51	6	they	they	PRON
aijes-4726	51	7	increase	increase	VERB
aijes-4726	51	8	their	their	PRON
aijes-4726	51	9	use	use	NOUN
aijes-4726	51	10	of	of	ADP
aijes-4726	51	11	the	the	DET
aijes-4726	51	12	internet	internet	NOUN
aijes-4726	51	13	to	to	PART
aijes-4726	51	14	provide	provide	VERB
aijes-4726	51	15	information	information	NOUN
aijes-4726	51	16	,	,	PUNCT
aijes-4726	51	17	provide	provide	VERB
aijes-4726	51	18	customer	customer	NOUN
aijes-4726	51	19	service	service	NOUN
aijes-4726	51	20	,	,	PUNCT
aijes-4726	51	21	and	and	CCONJ
aijes-4726	51	22	sell	sell	VERB
aijes-4726	51	23	online	online	NOUN
aijes-4726	51	24	.	.	PUNCT
aijes-4726	52	1	companies	company	NOUN
aijes-4726	52	2	that	that	PRON
aijes-4726	52	3	operate	operate	VERB
aijes-4726	52	4	in	in	ADP
aijes-4726	52	5	the	the	DET
aijes-4726	52	6	business	business	NOUN
aijes-4726	52	7	-	-	PUNCT
aijes-4726	52	8	to	to	ADP
aijes-4726	52	9	-	-	PUNCT
aijes-4726	52	10	consumer	consumer	NOUN
aijes-4726	52	11	sector	sector	NOUN
aijes-4726	52	12	and	and	CCONJ
aijes-4726	52	13	use	use	VERB
aijes-4726	52	14	the	the	DET
aijes-4726	52	15	internet	internet	NOUN
aijes-4726	52	16	both	both	PRON
aijes-4726	52	17	as	as	ADP
aijes-4726	52	18	a	a	DET
aijes-4726	52	19	communication	communication	NOUN
aijes-4726	52	20	channel	channel	NOUN
aijes-4726	52	21	and	and	CCONJ
aijes-4726	52	22	as	as	SCONJ
aijes-4726	52	23	a	a	DET
aijes-4726	52	24	sales	sale	NOUN
aijes-4726	52	25	channel	channel	NOUN
aijes-4726	52	26	are	be	AUX
aijes-4726	52	27	called	call	VERB
aijes-4726	52	28	retail	retail	ADJ
aijes-4726	52	29	(	(	PUNCT
aijes-4726	52	30	doherty	doherty	X
aijes-4726	52	31	et	et	PROPN
aijes-4726	52	32	al	al	PROPN
aijes-4726	52	33	.	.	PROPN
aijes-4726	52	34	,	,	PUNCT
aijes-4726	52	35	1999	1999	NUM
aijes-4726	52	36	)	)	PUNCT
aijes-4726	52	37	.	.	PUNCT
aijes-4726	53	1	companies	company	NOUN
aijes-4726	53	2	that	that	PRON
aijes-4726	53	3	operate	operate	VERB
aijes-4726	53	4	both	both	DET
aijes-4726	53	5	offline	offline	ADJ
aijes-4726	53	6	through	through	ADP
aijes-4726	53	7	physical	physical	ADJ
aijes-4726	53	8	stores	store	NOUN
aijes-4726	53	9	and	and	CCONJ
aijes-4726	53	10	online	online	ADV
aijes-4726	53	11	through	through	ADP
aijes-4726	53	12	virtual	virtual	ADJ
aijes-4726	53	13	stores	store	NOUN
aijes-4726	53	14	are	be	AUX
aijes-4726	53	15	called	call	VERB
aijes-4726	53	16	omni	omni	ADJ
aijes-4726	53	17	-	-	PUNCT
aijes-4726	53	18	channel	channel	NOUN
aijes-4726	53	19	retailers	retailer	NOUN
aijes-4726	53	20	.	.	PUNCT
aijes-4726	54	1	companies	company	NOUN
aijes-4726	54	2	must	must	AUX
aijes-4726	54	3	consider	consider	VERB
aijes-4726	54	4	three	three	NUM
aijes-4726	54	5	criteria	criterion	NOUN
aijes-4726	54	6	to	to	PART
aijes-4726	54	7	survive	survive	VERB
aijes-4726	54	8	in	in	ADP
aijes-4726	54	9	the	the	DET
aijes-4726	54	10	omni	omni	ADJ
aijes-4726	54	11	-	-	PUNCT
aijes-4726	54	12	channel	channel	NOUN
aijes-4726	54	13	world	world	NOUN
aijes-4726	54	14	:	:	PUNCT
aijes-4726	54	15	stocks	stock	NOUN
aijes-4726	54	16	are	be	AUX
aijes-4726	54	17	being	be	AUX
aijes-4726	54	18	phased	phase	VERB
aijes-4726	54	19	out	out	ADP
aijes-4726	54	20	,	,	PUNCT
aijes-4726	54	21	and	and	CCONJ
aijes-4726	54	22	a	a	DET
aijes-4726	54	23	separate	separate	ADJ
aijes-4726	54	24	user	user	NOUN
aijes-4726	54	25	experience	experience	NOUN
aijes-4726	54	26	is	be	AUX
aijes-4726	54	27	being	be	AUX
aijes-4726	54	28	created	create	VERB
aijes-4726	54	29	throughout	throughout	ADP
aijes-4726	54	30	the	the	DET
aijes-4726	54	31	purchasing	purchasing	NOUN
aijes-4726	54	32	process	process	NOUN
aijes-4726	54	33	.	.	PUNCT
aijes-4726	55	1	companies	company	NOUN
aijes-4726	55	2	must	must	AUX
aijes-4726	55	3	develop	develop	VERB
aijes-4726	55	4	ways	way	NOUN
aijes-4726	55	5	to	to	PART
aijes-4726	55	6	tie	tie	VERB
aijes-4726	55	7	the	the	DET
aijes-4726	55	8	internet	internet	NOUN
aijes-4726	55	9	and	and	CCONJ
aijes-4726	55	10	offline	offline	ADJ
aijes-4726	55	11	worlds	world	NOUN
aijes-4726	55	12	together	together	ADV
aijes-4726	55	13	,	,	PUNCT
aijes-4726	55	14	rather	rather	ADV
aijes-4726	55	15	than	than	ADP
aijes-4726	55	16	relying	rely	VERB
aijes-4726	55	17	on	on	ADP
aijes-4726	55	18	discrete	discrete	ADJ
aijes-4726	55	19	marketing	marketing	NOUN
aijes-4726	55	20	operations	operation	NOUN
aijes-4726	55	21	.	.	PUNCT
aijes-4726	56	1	increasing	increase	VERB
aijes-4726	56	2	digital	digital	ADJ
aijes-4726	56	3	interaction	interaction	NOUN
aijes-4726	56	4	opportunities	opportunity	NOUN
aijes-4726	56	5	through	through	ADP
aijes-4726	56	6	a	a	DET
aijes-4726	56	7	better	well	ADJ
aijes-4726	56	8	understanding	understanding	NOUN
aijes-4726	56	9	of	of	ADP
aijes-4726	56	10	customer	customer	NOUN
aijes-4726	56	11	purchase	purchase	NOUN
aijes-4726	56	12	habits	habit	NOUN
aijes-4726	56	13	(	(	PUNCT
aijes-4726	56	14	e.g.	e.g.	ADV
aijes-4726	56	15	,	,	PUNCT
aijes-4726	56	16	through	through	ADP
aijes-4726	56	17	digital	digital	ADJ
aijes-4726	56	18	advertising	advertising	NOUN
aijes-4726	56	19	and	and	CCONJ
aijes-4726	56	20	mobile	mobile	ADJ
aijes-4726	56	21	promotions	promotion	NOUN
aijes-4726	56	22	):	):	PUNCT
aijes-4726	56	23	analyzing	analyze	VERB
aijes-4726	56	24	and	and	CCONJ
aijes-4726	56	25	measuring	measure	VERB
aijes-4726	56	26	client	client	NOUN
aijes-4726	56	27	buying	buying	NOUN
aijes-4726	56	28	behavior	behavior	NOUN
aijes-4726	56	29	at	at	ADP
aijes-4726	56	30	all	all	DET
aijes-4726	56	31	points	point	NOUN
aijes-4726	56	32	of	of	ADP
aijes-4726	56	33	engagement	engagement	NOUN
aijes-4726	56	34	in	in	ADP
aijes-4726	56	35	order	order	NOUN
aijes-4726	56	36	to	to	PART
aijes-4726	56	37	fully	fully	ADV
aijes-4726	56	38	comprehend	comprehend	VERB
aijes-4726	56	39	what	what	PRON
aijes-4726	56	40	influences	influence	VERB
aijes-4726	56	41	buyers	buyer	NOUN
aijes-4726	56	42	'	'	PART
aijes-4726	56	43	choices	choice	NOUN
aijes-4726	56	44	and	and	CCONJ
aijes-4726	56	45	purchasing	purchasing	NOUN
aijes-4726	56	46	decisions	decision	NOUN
aijes-4726	56	47	.	.	PUNCT
aijes-4726	57	1	3	3	NUM
aijes-4726	57	2	conclusions	conclusion	NOUN
aijes-4726	57	3	the	the	DET
aijes-4726	57	4	discrepancy	discrepancy	NOUN
aijes-4726	57	5	between	between	ADP
aijes-4726	57	6	the	the	DET
aijes-4726	57	7	customer	customer	NOUN
aijes-4726	57	8	's	's	PART
aijes-4726	57	9	expectations	expectation	NOUN
aijes-4726	57	10	for	for	ADP
aijes-4726	57	11	the	the	DET
aijes-4726	57	12	online	online	ADJ
aijes-4726	57	13	offer	offer	NOUN
aijes-4726	57	14	and	and	CCONJ
aijes-4726	57	15	the	the	DET
aijes-4726	57	16	actual	actual	ADJ
aijes-4726	57	17	performance	performance	NOUN
aijes-4726	57	18	of	of	ADP
aijes-4726	57	19	the	the	DET
aijes-4726	57	20	online	online	ADJ
aijes-4726	57	21	offer	offer	NOUN
aijes-4726	57	22	influences	influence	VERB
aijes-4726	57	23	the	the	DET
aijes-4726	57	24	online	online	ADJ
aijes-4726	57	25	performance	performance	NOUN
aijes-4726	57	26	of	of	ADP
aijes-4726	57	27	the	the	DET
aijes-4726	57	28	retailer	retailer	NOUN
aijes-4726	57	29	.	.	PUNCT
aijes-4726	58	1	tavis	tavis	PROPN
aijes-4726	58	2	and	and	CCONJ
aijes-4726	58	3	glade	glade	PROPN
aijes-4726	58	4	(	(	PUNCT
aijes-4726	58	5	1988	1988	NUM
aijes-4726	58	6	)	)	PUNCT
aijes-4726	58	7	proposes	propose	VERB
aijes-4726	58	8	managerial	managerial	ADJ
aijes-4726	58	9	and	and	CCONJ
aijes-4726	58	10	strategic	strategic	ADJ
aijes-4726	58	11	challenges	challenge	NOUN
aijes-4726	58	12	to	to	PART
aijes-4726	58	13	address	address	VERB
aijes-4726	58	14	inconsistencies	inconsistency	NOUN
aijes-4726	58	15	in	in	ADP
aijes-4726	58	16	performance	performance	NOUN
aijes-4726	58	17	and	and	CCONJ
aijes-4726	58	18	managerial	managerial	ADJ
aijes-4726	58	19	implications	implication	NOUN
aijes-4726	58	20	,	,	PUNCT
aijes-4726	58	21	therefore	therefore	ADV
aijes-4726	58	22	,	,	PUNCT
aijes-4726	58	23	performance	performance	NOUN
aijes-4726	58	24	discrepancies	discrepancy	NOUN
aijes-4726	58	25	relate	relate	VERB
aijes-4726	58	26	to	to	ADP
aijes-4726	58	27	:	:	PUNCT
aijes-4726	58	28	the	the	DET
aijes-4726	58	29	disparity	disparity	NOUN
aijes-4726	58	30	between	between	ADP
aijes-4726	58	31	the	the	DET
aijes-4726	58	32	strength	strength	NOUN
aijes-4726	58	33	of	of	ADP
aijes-4726	58	34	the	the	DET
aijes-4726	58	35	brand	brand	NOUN
aijes-4726	58	36	and	and	CCONJ
aijes-4726	58	37	the	the	DET
aijes-4726	58	38	offer	offer	NOUN
aijes-4726	58	39	on	on	ADP
aijes-4726	58	40	the	the	DET
aijes-4726	58	41	website	website	NOUN
aijes-4726	58	42	,	,	PUNCT
aijes-4726	58	43	the	the	DET
aijes-4726	58	44	disparity	disparity	NOUN
aijes-4726	58	45	between	between	ADP
aijes-4726	58	46	the	the	DET
aijes-4726	58	47	power	power	NOUN
aijes-4726	58	48	of	of	ADP
aijes-4726	58	49	the	the	DET
aijes-4726	58	50	brand	brand	NOUN
aijes-4726	58	51	offline	offline	NOUN
aijes-4726	58	52	and	and	CCONJ
aijes-4726	58	53	online	online	ADJ
aijes-4726	58	54	,	,	PUNCT
aijes-4726	58	55	the	the	DET
aijes-4726	58	56	lack	lack	NOUN
aijes-4726	58	57	of	of	ADP
aijes-4726	58	58	alignment	alignment	NOUN
aijes-4726	58	59	between	between	ADP
aijes-4726	58	60	the	the	DET
aijes-4726	58	61	nature	nature	NOUN
aijes-4726	58	62	of	of	ADP
aijes-4726	58	63	the	the	DET
aijes-4726	58	64	online	online	ADJ
aijes-4726	58	65	competitive	competitive	ADJ
aijes-4726	58	66	environment	environment	NOUN
aijes-4726	58	67	and	and	CCONJ
aijes-4726	58	68	the	the	DET
aijes-4726	58	69	maturity	maturity	NOUN
aijes-4726	58	70	of	of	ADP
aijes-4726	58	71	consumer	consumer	NOUN
aijes-4726	58	72	demand	demand	NOUN
aijes-4726	58	73	,	,	PUNCT
aijes-4726	58	74	inertia	inertia	NOUN
aijes-4726	58	75	in	in	ADP
aijes-4726	58	76	decision	decision	NOUN
aijes-4726	58	77	making	making	NOUN
aijes-4726	58	78	.	.	PUNCT
aijes-4726	59	1	16	16	NUM
aijes-4726	60	1	thus	thus	ADV
aijes-4726	60	2	,	,	PUNCT
aijes-4726	60	3	in	in	ADP
aijes-4726	60	4	terms	term	NOUN
aijes-4726	60	5	of	of	ADP
aijes-4726	60	6	these	these	DET
aijes-4726	60	7	discrepancies	discrepancy	NOUN
aijes-4726	60	8	,	,	PUNCT
aijes-4726	60	9	companies	company	NOUN
aijes-4726	60	10	must	must	AUX
aijes-4726	60	11	design	design	VERB
aijes-4726	60	12	sites	site	NOUN
aijes-4726	60	13	that	that	PRON
aijes-4726	60	14	match	match	VERB
aijes-4726	60	15	consumer	consumer	NOUN
aijes-4726	60	16	expectations	expectation	NOUN
aijes-4726	60	17	;	;	PUNCT
aijes-4726	60	18	failing	fail	VERB
aijes-4726	60	19	to	to	PART
aijes-4726	60	20	do	do	VERB
aijes-4726	60	21	so	so	ADV
aijes-4726	60	22	can	can	AUX
aijes-4726	60	23	result	result	VERB
aijes-4726	60	24	in	in	ADP
aijes-4726	60	25	a	a	DET
aijes-4726	60	26	drop	drop	NOUN
aijes-4726	60	27	in	in	ADP
aijes-4726	60	28	company	company	NOUN
aijes-4726	60	29	sales	sale	NOUN
aijes-4726	60	30	as	as	SCONJ
aijes-4726	60	31	customers	customer	NOUN
aijes-4726	60	32	will	will	AUX
aijes-4726	60	33	browse	browse	VERB
aijes-4726	60	34	and	and	CCONJ
aijes-4726	60	35	buy	buy	VERB
aijes-4726	60	36	from	from	ADP
aijes-4726	60	37	other	other	ADJ
aijes-4726	60	38	sites	site	NOUN
aijes-4726	60	39	.	.	PUNCT
aijes-4726	61	1	additionally	additionally	ADV
aijes-4726	61	2	,	,	PUNCT
aijes-4726	61	3	increasing	increase	VERB
aijes-4726	61	4	the	the	DET
aijes-4726	61	5	strength	strength	NOUN
aijes-4726	61	6	of	of	ADP
aijes-4726	61	7	the	the	DET
aijes-4726	61	8	internet	internet	NOUN
aijes-4726	61	9	brand	brand	NOUN
aijes-4726	61	10	is	be	AUX
aijes-4726	61	11	a	a	DET
aijes-4726	61	12	difficulty	difficulty	NOUN
aijes-4726	61	13	for	for	ADP
aijes-4726	61	14	businesses	business	NOUN
aijes-4726	61	15	.	.	PUNCT
aijes-4726	62	1	competitors	competitor	NOUN
aijes-4726	62	2	will	will	AUX
aijes-4726	62	3	gain	gain	VERB
aijes-4726	62	4	a	a	DET
aijes-4726	62	5	competitive	competitive	ADJ
aijes-4726	62	6	advantage	advantage	NOUN
aijes-4726	62	7	if	if	SCONJ
aijes-4726	62	8	they	they	PRON
aijes-4726	62	9	do	do	AUX
aijes-4726	62	10	not	not	PART
aijes-4726	62	11	spend	spend	VERB
aijes-4726	62	12	in	in	ADP
aijes-4726	62	13	establishing	establish	VERB
aijes-4726	62	14	and	and	CCONJ
aijes-4726	62	15	consolidating	consolidate	VERB
aijes-4726	62	16	their	their	PRON
aijes-4726	62	17	online	online	ADJ
aijes-4726	62	18	brand	brand	NOUN
aijes-4726	62	19	,	,	PUNCT
aijes-4726	62	20	even	even	ADV
aijes-4726	62	21	if	if	SCONJ
aijes-4726	62	22	their	their	PRON
aijes-4726	62	23	brand	brand	NOUN
aijes-4726	62	24	is	be	AUX
aijes-4726	62	25	weaker	weak	ADJ
aijes-4726	62	26	.	.	PUNCT
aijes-4726	63	1	in	in	ADP
aijes-4726	63	2	many	many	ADJ
aijes-4726	63	3	areas	area	NOUN
aijes-4726	63	4	of	of	ADP
aijes-4726	63	5	commerce	commerce	PROPN
aijes-4726	63	6	,	,	PUNCT
aijes-4726	63	7	the	the	DET
aijes-4726	63	8	online	online	ADJ
aijes-4726	63	9	market	market	NOUN
aijes-4726	63	10	is	be	AUX
aijes-4726	63	11	still	still	ADV
aijes-4726	63	12	in	in	ADP
aijes-4726	63	13	its	its	PRON
aijes-4726	63	14	infancy	infancy	NOUN
aijes-4726	63	15	.	.	PUNCT
aijes-4726	64	1	these	these	DET
aijes-4726	64	2	markets	market	NOUN
aijes-4726	64	3	can	can	AUX
aijes-4726	64	4	provide	provide	VERB
aijes-4726	64	5	businesses	business	NOUN
aijes-4726	64	6	with	with	ADP
aijes-4726	64	7	a	a	DET
aijes-4726	64	8	competitive	competitive	ADJ
aijes-4726	64	9	advantage	advantage	NOUN
aijes-4726	64	10	.	.	PUNCT
aijes-4726	65	1	barriers	barrier	NOUN
aijes-4726	65	2	to	to	ADP
aijes-4726	65	3	reaching	reach	VERB
aijes-4726	65	4	out	out	ADP
aijes-4726	65	5	to	to	ADP
aijes-4726	65	6	customers	customer	NOUN
aijes-4726	65	7	must	must	AUX
aijes-4726	65	8	be	be	AUX
aijes-4726	65	9	addressed	address	VERB
aijes-4726	65	10	.	.	PUNCT
aijes-4726	66	1	budgetary	budgetary	ADJ
aijes-4726	66	2	constraints	constraint	NOUN
aijes-4726	66	3	are	be	AUX
aijes-4726	66	4	misaligned	misalign	VERB
aijes-4726	66	5	because	because	SCONJ
aijes-4726	66	6	the	the	DET
aijes-4726	66	7	costs	cost	NOUN
aijes-4726	66	8	of	of	ADP
aijes-4726	66	9	doing	do	VERB
aijes-4726	66	10	nothing	nothing	PRON
aijes-4726	66	11	refer	refer	VERB
aijes-4726	66	12	to	to	ADP
aijes-4726	66	13	the	the	DET
aijes-4726	66	14	loss	loss	NOUN
aijes-4726	66	15	of	of	ADP
aijes-4726	66	16	an	an	DET
aijes-4726	66	17	opportunity	opportunity	NOUN
aijes-4726	66	18	at	at	ADP
aijes-4726	66	19	best	good	ADJ
aijes-4726	66	20	and	and	CCONJ
aijes-4726	66	21	a	a	DET
aijes-4726	66	22	competitive	competitive	ADJ
aijes-4726	66	23	advantage	advantage	NOUN
aijes-4726	66	24	at	at	ADP
aijes-4726	66	25	worst	bad	ADJ
aijes-4726	66	26	,	,	PUNCT
aijes-4726	66	27	budgetary	budgetary	ADJ
aijes-4726	66	28	limitations	limitation	NOUN
aijes-4726	66	29	are	be	AUX
aijes-4726	66	30	misaligned	misalign	VERB
aijes-4726	66	31	.	.	PUNCT
aijes-4726	67	1	more	more	ADJ
aijes-4726	67	2	market	market	NOUN
aijes-4726	67	3	segments	segment	NOUN
aijes-4726	67	4	will	will	AUX
aijes-4726	67	5	develop	develop	VERB
aijes-4726	67	6	as	as	ADP
aijes-4726	67	7	a	a	DET
aijes-4726	67	8	result	result	NOUN
aijes-4726	67	9	of	of	ADP
aijes-4726	67	10	the	the	DET
aijes-4726	67	11	comprehensive	comprehensive	ADJ
aijes-4726	67	12	and	and	CCONJ
aijes-4726	67	13	in	in	ADP
aijes-4726	67	14	-	-	PUNCT
aijes-4726	67	15	depth	depth	NOUN
aijes-4726	67	16	integration	integration	NOUN
aijes-4726	67	17	of	of	ADP
aijes-4726	67	18	the	the	DET
aijes-4726	67	19	new	new	ADJ
aijes-4726	67	20	generation	generation	NOUN
aijes-4726	67	21	of	of	ADP
aijes-4726	67	22	information	information	NOUN
aijes-4726	67	23	technology	technology	NOUN
aijes-4726	67	24	,	,	PUNCT
aijes-4726	67	25	the	the	DET
aijes-4726	67	26	desire	desire	NOUN
aijes-4726	67	27	for	for	ADP
aijes-4726	67	28	innovation	innovation	NOUN
aijes-4726	67	29	will	will	AUX
aijes-4726	67	30	rise	rise	VERB
aijes-4726	67	31	,	,	PUNCT
aijes-4726	67	32	and	and	CCONJ
aijes-4726	67	33	the	the	DET
aijes-4726	67	34	consuming	consume	VERB
aijes-4726	67	35	scene	scene	NOUN
aijes-4726	67	36	will	will	AUX
aijes-4726	67	37	be	be	AUX
aijes-4726	67	38	constantly	constantly	ADV
aijes-4726	67	39	reconstructed	reconstruct	VERB
aijes-4726	67	40	.	.	PUNCT
aijes-4726	68	1	b2c	b2c	NOUN
aijes-4726	69	1	e	e	X
aijes-4726	69	2	-	-	NOUN
aijes-4726	69	3	commerce	commerce	NOUN
aijes-4726	69	4	platforms	platform	NOUN
aijes-4726	69	5	will	will	AUX
aijes-4726	69	6	likely	likely	ADV
aijes-4726	69	7	encounter	encounter	VERB
aijes-4726	69	8	a	a	DET
aijes-4726	69	9	more	more	ADV
aijes-4726	69	10	volatile	volatile	ADJ
aijes-4726	69	11	consumer	consumer	NOUN
aijes-4726	69	12	market	market	NOUN
aijes-4726	69	13	in	in	ADP
aijes-4726	69	14	the	the	DET
aijes-4726	69	15	future	future	NOUN
aijes-4726	69	16	.	.	PUNCT
aijes-4726	70	1	if	if	SCONJ
aijes-4726	70	2	b2c	b2c	PROPN
aijes-4726	70	3	e	e	NOUN
aijes-4726	70	4	-	-	NOUN
aijes-4726	70	5	commerce	commerce	NOUN
aijes-4726	70	6	platforms	platform	NOUN
aijes-4726	70	7	wish	wish	VERB
aijes-4726	70	8	to	to	PART
aijes-4726	70	9	thrive	thrive	VERB
aijes-4726	70	10	in	in	ADP
aijes-4726	70	11	the	the	DET
aijes-4726	70	12	tumultuous	tumultuous	ADJ
aijes-4726	70	13	retail	retail	ADJ
aijes-4726	70	14	sector	sector	NOUN
aijes-4726	70	15	,	,	PUNCT
aijes-4726	70	16	they	they	PRON
aijes-4726	70	17	must	must	AUX
aijes-4726	70	18	collaborate	collaborate	VERB
aijes-4726	70	19	on	on	ADP
aijes-4726	70	20	marketing	marketing	NOUN
aijes-4726	70	21	plans	plan	NOUN
aijes-4726	70	22	that	that	PRON
aijes-4726	70	23	consider	consider	VERB
aijes-4726	70	24	three	three	NUM
aijes-4726	70	25	factors	factor	NOUN
aijes-4726	70	26	:	:	PUNCT
aijes-4726	70	27	strategy	strategy	NOUN
aijes-4726	70	28	,	,	PUNCT
aijes-4726	70	29	tactics	tactic	NOUN
aijes-4726	70	30	,	,	PUNCT
aijes-4726	70	31	and	and	CCONJ
aijes-4726	70	32	value	value	NOUN
aijes-4726	70	33	.	.	PUNCT
aijes-4726	71	1	the	the	DET
aijes-4726	71	2	focus	focus	NOUN
aijes-4726	71	3	of	of	ADP
aijes-4726	71	4	a	a	DET
aijes-4726	71	5	company	company	NOUN
aijes-4726	71	6	's	's	PART
aijes-4726	71	7	marketing	marketing	NOUN
aijes-4726	71	8	,	,	PUNCT
aijes-4726	71	9	which	which	PRON
aijes-4726	71	10	must	must	AUX
aijes-4726	71	11	be	be	AUX
aijes-4726	71	12	distinguished	distinguish	VERB
aijes-4726	71	13	effectively	effectively	ADV
aijes-4726	71	14	,	,	PUNCT
aijes-4726	71	15	is	be	AUX
aijes-4726	71	16	defined	define	VERB
aijes-4726	71	17	by	by	ADP
aijes-4726	71	18	strategy	strategy	NOUN
aijes-4726	71	19	.	.	PUNCT
aijes-4726	72	1	tactics	tactic	NOUN
aijes-4726	72	2	to	to	PART
aijes-4726	72	3	improve	improve	VERB
aijes-4726	72	4	the	the	DET
aijes-4726	72	5	company	company	NOUN
aijes-4726	72	6	's	's	PART
aijes-4726	72	7	market	market	NOUN
aijes-4726	72	8	competitiveness	competitiveness	NOUN
aijes-4726	72	9	and	and	CCONJ
aijes-4726	72	10	lay	lie	VERB
aijes-4726	72	11	the	the	DET
aijes-4726	72	12	groundwork	groundwork	NOUN
aijes-4726	72	13	for	for	ADP
aijes-4726	72	14	the	the	DET
aijes-4726	72	15	company	company	NOUN
aijes-4726	72	16	's	's	PART
aijes-4726	72	17	brand	brand	NOUN
aijes-4726	72	18	building	building	NOUN
aijes-4726	72	19	.	.	PUNCT
aijes-4726	73	1	value	value	NOUN
aijes-4726	73	2	increases	increase	VERB
aijes-4726	73	3	a	a	DET
aijes-4726	73	4	company	company	NOUN
aijes-4726	73	5	's	's	PART
aijes-4726	73	6	impact	impact	NOUN
aijes-4726	73	7	,	,	PUNCT
aijes-4726	73	8	which	which	PRON
aijes-4726	73	9	helps	help	VERB
aijes-4726	73	10	it	it	PRON
aijes-4726	73	11	maintain	maintain	VERB
aijes-4726	73	12	its	its	PRON
aijes-4726	73	13	market	market	NOUN
aijes-4726	73	14	position	position	NOUN
aijes-4726	73	15	.	.	PUNCT
aijes-4726	74	1	references	reference	NOUN
aijes-4726	74	2	[	[	X
aijes-4726	74	3	1	1	NUM
aijes-4726	74	4	]	]	PUNCT
aijes-4726	74	5	bauer	bauer	PROPN
aijes-4726	74	6	,	,	PUNCT
aijes-4726	74	7	r.a	r.a	PROPN
aijes-4726	74	8	.	.	PROPN
aijes-4726	74	9	,	,	PUNCT
aijes-4726	74	10	(	(	PUNCT
aijes-4726	74	11	1960	1960	NUM
aijes-4726	74	12	)	)	PUNCT
aijes-4726	74	13	,	,	PUNCT
aijes-4726	74	14	consumer	consumer	NOUN
aijes-4726	74	15	behavior	behavior	NOUN
aijes-4726	74	16	as	as	ADP
aijes-4726	74	17	risk	risk	NOUN
aijes-4726	74	18	taking	taking	NOUN
aijes-4726	74	19	,	,	PUNCT
aijes-4726	74	20	dynamic	dynamic	ADJ
aijes-4726	74	21	marketing	marketing	NOUN
aijes-4726	74	22	for	for	ADP
aijes-4726	74	23	a	a	DET
aijes-4726	74	24	changing	change	VERB
aijes-4726	74	25	world	world	NOUN
aijes-4726	74	26	,	,	PUNCT
aijes-4726	74	27	proceedings	proceeding	NOUN
aijes-4726	74	28	of	of	ADP
aijes-4726	74	29	the	the	DET
aijes-4726	74	30	43rd	43rd	NOUN
aijes-4726	74	31	.	.	PUNCT
aijes-4726	75	1	conference	conference	NOUN
aijes-4726	75	2	of	of	ADP
aijes-4726	75	3	the	the	DET
aijes-4726	75	4	american	american	PROPN
aijes-4726	75	5	marketing	marketing	PROPN
aijes-4726	75	6	association	association	NOUN
aijes-4726	75	7	,	,	PUNCT
aijes-4726	75	8	389	389	NUM
aijes-4726	75	9	-	-	SYM
aijes-4726	75	10	398	398	NUM
aijes-4726	75	11	[	[	X
aijes-4726	75	12	2	2	NUM
aijes-4726	75	13	]	]	X
aijes-4726	75	14	chang	chang	PROPN
aijes-4726	75	15	,	,	PUNCT
aijes-4726	75	16	h.h	h.h	PROPN
aijes-4726	75	17	.	.	PROPN
aijes-4726	75	18	,	,	PUNCT
aijes-4726	75	19	et	et	PROPN
aijes-4726	75	20	al	al	PROPN
aijes-4726	75	21	(	(	PUNCT
aijes-4726	75	22	2013	2013	NUM
aijes-4726	75	23	)	)	PUNCT
aijes-4726	75	24	,	,	PUNCT
aijes-4726	75	25	building	build	VERB
aijes-4726	75	26	trust	trust	NOUN
aijes-4726	75	27	online	online	NOUN
aijes-4726	75	28	:	:	PUNCT
aijes-4726	75	29	interactions	interaction	NOUN
aijes-4726	75	30	among	among	ADP
aijes-4726	75	31	trust	trust	NOUN
aijes-4726	75	32	building	building	NOUN
aijes-4726	75	33	mechanisms	mechanism	NOUN
aijes-4726	75	34	,	,	PUNCT
aijes-4726	75	35	inf	inf	PROPN
aijes-4726	75	36	.	.	PROPN
aijes-4726	75	37	manag	manag	PROPN
aijes-4726	75	38	.	.	PROPN
aijes-4726	75	39	,	,	PUNCT
aijes-4726	75	40	50	50	NUM
aijes-4726	75	41	(	(	PUNCT
aijes-4726	75	42	7	7	NUM
aijes-4726	75	43	)	)	PUNCT
aijes-4726	75	44	(	(	PUNCT
aijes-4726	75	45	2013	2013	NUM
aijes-4726	75	46	)	)	PUNCT
aijes-4726	75	47	,	,	PUNCT
aijes-4726	75	48	pp	pp	PROPN
aijes-4726	75	49	.	.	PUNCT
aijes-4726	76	1	439	439	NUM
aijes-4726	76	2	-	-	SYM
aijes-4726	76	3	445	445	NUM
aijes-4726	77	1	[	[	X
aijes-4726	77	2	3	3	NUM
aijes-4726	77	3	]	]	X
aijes-4726	77	4	doherty	doherty	PROPN
aijes-4726	77	5	,	,	PUNCT
aijes-4726	77	6	n.f	n.f	PROPN
aijes-4726	77	7	.	.	PROPN
aijes-4726	77	8	,	,	PUNCT
aijes-4726	77	9	ellis	ellis	PROPN
aijes-4726	77	10	-	-	PUNCT
aijes-4726	77	11	chadwick	chadwick	PROPN
aijes-4726	77	12	,	,	PUNCT
aijes-4726	77	13	f	f	PROPN
aijes-4726	77	14	,	,	PUNCT
aijes-4726	77	15	hart	hart	PROPN
aijes-4726	77	16	,	,	PUNCT
aijes-4726	77	17	c.	c.	PROPN
aijes-4726	77	18	,	,	PUNCT
aijes-4726	77	19	(	(	PUNCT
aijes-4726	77	20	1999	1999	NUM
aijes-4726	77	21	)	)	PUNCT
aijes-4726	77	22	,	,	PUNCT
aijes-4726	77	23	cyber	cyber	NOUN
aijes-4726	77	24	retailing	retailing	NOUN
aijes-4726	77	25	in	in	ADP
aijes-4726	77	26	the	the	DET
aijes-4726	77	27	uk	uk	PROPN
aijes-4726	77	28	:	:	PUNCT
aijes-4726	77	29	the	the	DET
aijes-4726	77	30	potential	potential	NOUN
aijes-4726	77	31	of	of	ADP
aijes-4726	77	32	the	the	DET
aijes-4726	77	33	internet	internet	NOUN
aijes-4726	77	34	as	as	ADP
aijes-4726	77	35	a	a	DET
aijes-4726	77	36	retail	retail	ADJ
aijes-4726	77	37	channel	channel	NOUN
aijes-4726	77	38	,	,	PUNCT
aijes-4726	77	39	issn	issn	PROPN
aijes-4726	77	40	:	:	PUNCT
aijes-4726	77	41	0959	0959	NUM
aijes-4726	77	42	-	-	SYM
aijes-4726	77	43	0552	0552	NUM
aijes-4726	78	1	[	[	PUNCT
aijes-4726	78	2	4	4	NUM
aijes-4726	78	3	]	]	SYM
aijes-4726	78	4	doherty	doherty	PROPN
aijes-4726	78	5	,	,	PUNCT
aijes-4726	78	6	n.f	n.f	PROPN
aijes-4726	78	7	.	.	PROPN
aijes-4726	78	8	and	and	CCONJ
aijes-4726	78	9	ellis‐chadwick	ellis‐chadwick	PROPN
aijes-4726	78	10	,	,	PUNCT
aijes-4726	78	11	f.e	f.e	PROPN
aijes-4726	78	12	.	.	PROPN
aijes-4726	78	13	(	(	PUNCT
aijes-4726	78	14	2006	2006	NUM
aijes-4726	78	15	)	)	PUNCT
aijes-4726	78	16	,	,	PUNCT
aijes-4726	78	17	new	new	ADJ
aijes-4726	78	18	perspectives	perspective	NOUN
aijes-4726	78	19	in	in	ADP
aijes-4726	78	20	internet	internet	NOUN
aijes-4726	78	21	retailing	retailing	NOUN
aijes-4726	78	22	:	:	PUNCT
aijes-4726	78	23	a	a	DET
aijes-4726	78	24	review	review	NOUN
aijes-4726	78	25	and	and	CCONJ
aijes-4726	78	26	strategic	strategic	ADJ
aijes-4726	78	27	critique	critique	NOUN
aijes-4726	78	28	of	of	ADP
aijes-4726	78	29	the	the	DET
aijes-4726	78	30	field	field	NOUN
aijes-4726	78	31	,	,	PUNCT
aijes-4726	78	32	international	international	ADJ
aijes-4726	78	33	journal	journal	NOUN
aijes-4726	78	34	of	of	ADP
aijes-4726	78	35	retail	retail	PROPN
aijes-4726	78	36	&	&	CCONJ
aijes-4726	78	37	distribution	distribution	NOUN
aijes-4726	78	38	management	management	NOUN
aijes-4726	78	39	,	,	PUNCT
aijes-4726	78	40	vol	vol	NOUN
aijes-4726	78	41	.	.	PROPN
aijes-4726	78	42	34	34	NUM
aijes-4726	79	1	no	no	NOUN
aijes-4726	79	2	.	.	NOUN
aijes-4726	80	1	4/5	4/5	NUM
aijes-4726	80	2	,	,	PUNCT
aijes-4726	80	3	pp	pp	ADV
aijes-4726	80	4	.	.	PUNCT
aijes-4726	81	1	411	411	NUM
aijes-4726	81	2	-	-	SYM
aijes-4726	81	3	428	428	NUM
aijes-4726	82	1	[	[	X
aijes-4726	82	2	5	5	NUM
aijes-4726	82	3	]	]	SYM
aijes-4726	82	4	doherty	doherty	PROPN
aijes-4726	82	5	,	,	PUNCT
aijes-4726	82	6	n.f	n.f	PROPN
aijes-4726	82	7	.	.	PROPN
aijes-4726	82	8	and	and	CCONJ
aijes-4726	82	9	ellis	ellis	PROPN
aijes-4726	82	10	-	-	PUNCT
aijes-4726	82	11	chadwick	chadwick	PROPN
aijes-4726	82	12	,	,	PUNCT
aijes-4726	82	13	f.	f.	PROPN
aijes-4726	82	14	,	,	PUNCT
aijes-4726	82	15	(	(	PUNCT
aijes-4726	82	16	2010	2010	NUM
aijes-4726	82	17	)	)	PUNCT
aijes-4726	82	18	,	,	PUNCT
aijes-4726	82	19	evaluating	evaluate	VERB
aijes-4726	82	20	the	the	DET
aijes-4726	82	21	role	role	NOUN
aijes-4726	82	22	of	of	ADP
aijes-4726	82	23	electronic	electronic	ADJ
aijes-4726	82	24	commerce	commerce	NOUN
aijes-4726	82	25	in	in	ADP
aijes-4726	82	26	transforming	transform	VERB
aijes-4726	82	27	the	the	DET
aijes-4726	82	28	retail	retail	ADJ
aijes-4726	82	29	sector	sector	NOUN
aijes-4726	82	30	,	,	PUNCT
aijes-4726	82	31	the	the	DET
aijes-4726	82	32	international	international	ADJ
aijes-4726	82	33	review	review	NOUN
aijes-4726	82	34	of	of	ADP
aijes-4726	82	35	retail	retail	NOUN
aijes-4726	82	36	,	,	PUNCT
aijes-4726	82	37	distribution	distribution	NOUN
aijes-4726	82	38	and	and	CCONJ
aijes-4726	82	39	consumer	consumer	NOUN
aijes-4726	82	40	research	research	NOUN
aijes-4726	82	41	,	,	PUNCT
aijes-4726	82	42	20	20	NUM
aijes-4726	82	43	,	,	PUNCT
aijes-4726	82	44	pp.375	pp.375	NOUN
aijes-4726	82	45	-	-	PUNCT
aijes-4726	82	46	378	378	NUM
aijes-4726	82	47	[	[	SYM
aijes-4726	82	48	6	6	NUM
aijes-4726	82	49	]	]	PUNCT
aijes-4726	82	50	kotler	kotler	NOUN
aijes-4726	82	51	,	,	PUNCT
aijes-4726	82	52	ph	ph	PROPN
aijes-4726	82	53	.	.	PROPN
aijes-4726	82	54	,	,	PUNCT
aijes-4726	82	55	kartajaya	kartajaya	PROPN
aijes-4726	82	56	,	,	PUNCT
aijes-4726	82	57	h.	h.	PROPN
aijes-4726	82	58	,	,	PUNCT
aijes-4726	82	59	(	(	PUNCT
aijes-4726	82	60	2000	2000	NUM
aijes-4726	82	61	)	)	PUNCT
aijes-4726	82	62	,	,	PUNCT
aijes-4726	82	63	repositioning	reposition	VERB
aijes-4726	82	64	asia	asia	NOUN
aijes-4726	82	65	:	:	PUNCT
aijes-4726	82	66	form	form	NOUN
aijes-4726	82	67	bubble	bubble	NOUN
aijes-4726	82	68	to	to	ADP
aijes-4726	82	69	sustainable	sustainable	ADJ
aijes-4726	82	70	economy	economy	NOUN
aijes-4726	82	71	,	,	PUNCT
aijes-4726	82	72	asia	asia	PROPN
aijes-4726	82	73	:	:	PUNCT
aijes-4726	82	74	john	john	PROPN
aijes-4726	82	75	wiley	wiley	PROPN
aijes-4726	82	76	&	&	CCONJ
aijes-4726	82	77	sons	son	NOUN
aijes-4726	83	1	[	[	X
aijes-4726	83	2	7	7	NUM
aijes-4726	83	3	]	]	X
aijes-4726	83	4	tavis	tavis	PROPN
aijes-4726	83	5	,	,	PUNCT
aijes-4726	83	6	l.	l.	PROPN
aijes-4726	83	7	and	and	CCONJ
aijes-4726	83	8	glade	glade	PROPN
aijes-4726	83	9	,	,	PUNCT
aijes-4726	83	10	w.	w.	PROPN
aijes-4726	83	11	(	(	PUNCT
aijes-4726	83	12	1988	1988	NUM
aijes-4726	83	13	)	)	PUNCT
aijes-4726	83	14	,	,	PUNCT
aijes-4726	83	15	implications	implication	NOUN
aijes-4726	83	16	for	for	ADP
aijes-4726	83	17	corporate	corporate	ADJ
aijes-4726	83	18	strategies	strategy	NOUN
aijes-4726	83	19	,	,	PUNCT
aijes-4726	83	20	multinational	multinational	ADJ
aijes-4726	83	21	managers	manager	NOUN
aijes-4726	83	22	and	and	CCONJ
aijes-4726	83	23	host	host	NOUN
aijes-4726	83	24	government	government	NOUN
aijes-4726	83	25	interactions	interaction	NOUN
aijes-4726	83	26	,	,	PUNCT
aijes-4726	83	27	notre	notre	PROPN
aijes-4726	83	28	dame	dame	PROPN
aijes-4726	83	29	:	:	PUNCT
aijes-4726	83	30	university	university	NOUN
aijes-4726	83	31	of	of	ADP
aijes-4726	83	32	notre	notre	PROPN
aijes-4726	83	33	dame	dame	PROPN