id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
aijbe-1035	Aniebiet, J Etuk; Aniekan, Eyo Awah; Aniefiok, Okon Akpan	A STRUCTURAL ANALYSIS OF DIGITAL CUSTOMER ENGAGEMENT DRIVERS AND THEIR INFLUENCE ON CUSTOMER SATISFACTION IN NIGEIA’S PORT LOGISTICS SERVICE ECOSYSTEM	2025	14	.pdf	application/pdf	6276	337	29	This initiative includes the deployment of systems such as the Oracle Enterprise Business Suite and the Billing/Revenue and Invoice Management System (RIMS) to streamline operations and improve customer service. This study conducts a structural analysis of the key drivers of digital customer engagement and investigates their influence on customer satisfaction within Nigeria’s port logistics sector.	cache/aijbe-1035.pdf	txt/aijbe-1035.txt