id	sid	tid	token	lemma	pos
aijbe-1035	1	1	american	american	PROPN
aijbe-1035	1	2	interdisciplinary	interdisciplinary	PROPN
aijbe-1035	1	3	journal	journal	NOUN
aijbe-1035	1	4	of	of	ADP
aijbe-1035	1	5	business	business	NOUN
aijbe-1035	1	6	and	and	CCONJ
aijbe-1035	1	7	economics	economic	NOUN
aijbe-1035	1	8	issn	issn	PROPN
aijbe-1035	1	9	:	:	PUNCT
aijbe-1035	1	10	2837	2837	NUM
aijbe-1035	1	11	-	-	SYM
aijbe-1035	1	12	1909|	1909|	NUM
aijbe-1035	1	13	impact	impact	NOUN
aijbe-1035	1	14	factor	factor	NOUN
aijbe-1035	1	15	:	:	PUNCT
aijbe-1035	1	16	8.87	8.87	NUM
aijbe-1035	1	17	volume	volume	NOUN
aijbe-1035	1	18	.	.	PUNCT
aijbe-1035	2	1	12	12	NUM
aijbe-1035	2	2	,	,	PUNCT
aijbe-1035	2	3	number	number	NOUN
aijbe-1035	2	4	2	2	NUM
aijbe-1035	2	5	;	;	PUNCT
aijbe-1035	2	6	apriljune	apriljune	PROPN
aijbe-1035	2	7	,	,	PUNCT
aijbe-1035	2	8	2025	2025	NUM
aijbe-1035	2	9	;	;	PUNCT
aijbe-1035	2	10	published	publish	VERB
aijbe-1035	2	11	by	by	ADP
aijbe-1035	2	12	:	:	PUNCT
aijbe-1035	2	13	scientific	scientific	ADJ
aijbe-1035	2	14	and	and	CCONJ
aijbe-1035	2	15	academic	academic	ADJ
aijbe-1035	2	16	development	development	PROPN
aijbe-1035	2	17	institute	institute	PROPN
aijbe-1035	2	18	(	(	PUNCT
aijbe-1035	2	19	sadi	sadi	PROPN
aijbe-1035	2	20	)	)	PUNCT
aijbe-1035	2	21	8933	8933	NUM
aijbe-1035	3	1	willis	willis	PROPN
aijbe-1035	3	2	ave	ave	PROPN
aijbe-1035	3	3	los	los	PROPN
aijbe-1035	3	4	angeles	angeles	PROPN
aijbe-1035	3	5	,	,	PUNCT
aijbe-1035	3	6	california	california	PROPN
aijbe-1035	3	7	https://sadijournals.org/index.php/aijbe|	https://sadijournals.org/index.php/aijbe|	PROPN
aijbe-1035	4	1	editorial@sadijournals.org	editorial@sadijournals.org	PROPN
aijbe-1035	4	2	1	1	NUM
aijbe-1035	4	3	american	american	ADJ
aijbe-1035	4	4	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	4	5	journal	journal	NOUN
aijbe-1035	4	6	of	of	ADP
aijbe-1035	4	7	business	business	NOUN
aijbe-1035	4	8	and	and	CCONJ
aijbe-1035	4	9	economics	economic	NOUN
aijbe-1035	4	10	|	|	ADV
aijbe-1035	4	11	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	4	12	a	a	DET
aijbe-1035	4	13	structural	structural	ADJ
aijbe-1035	4	14	analysis	analysis	NOUN
aijbe-1035	4	15	of	of	ADP
aijbe-1035	4	16	digital	digital	ADJ
aijbe-1035	4	17	customer	customer	NOUN
aijbe-1035	4	18	engagement	engagement	NOUN
aijbe-1035	4	19	drivers	driver	NOUN
aijbe-1035	4	20	and	and	CCONJ
aijbe-1035	4	21	their	their	PRON
aijbe-1035	4	22	influence	influence	NOUN
aijbe-1035	4	23	on	on	ADP
aijbe-1035	4	24	customer	customer	NOUN
aijbe-1035	4	25	satisfaction	satisfaction	NOUN
aijbe-1035	4	26	in	in	ADP
aijbe-1035	4	27	nigeia	nigeia	PROPN
aijbe-1035	4	28	’s	’s	PART
aijbe-1035	4	29	port	port	NOUN
aijbe-1035	4	30	logistics	logistics	PROPN
aijbe-1035	4	31	service	service	PROPN
aijbe-1035	4	32	ecosystem	ecosystem	NOUN
aijbe-1035	4	33	1aniebiet	1aniebiet	PROPN
aijbe-1035	4	34	j.	j.	PROPN
aijbe-1035	4	35	etuk	etuk	PROPN
aijbe-1035	4	36	,	,	PUNCT
aijbe-1035	4	37	2aniekan	2aniekan	NUM
aijbe-1035	4	38	eyo	eyo	PROPN
aijbe-1035	4	39	awah	awah	NOUN
aijbe-1035	4	40	and	and	CCONJ
aijbe-1035	4	41	3aniefiok	3aniefiok	NUM
aijbe-1035	4	42	okon	okon	PROPN
aijbe-1035	4	43	akpan	akpan	PROPN
aijbe-1035	4	44	1department	1department	NUM
aijbe-1035	4	45	of	of	ADP
aijbe-1035	4	46	marketing	marketing	NOUN
aijbe-1035	4	47	,	,	PUNCT
aijbe-1035	4	48	akwa	akwa	ADJ
aijbe-1035	4	49	ibom	ibom	ADJ
aijbe-1035	4	50	state	state	NOUN
aijbe-1035	4	51	.	.	PUNCT
aijbe-1035	5	1	university	university	NOUN
aijbe-1035	5	2	,	,	PUNCT
aijbe-1035	5	3	obio	obio	ADJ
aijbe-1035	5	4	akpa	akpa	PROPN
aijbe-1035	5	5	campus	campus	NOUN
aijbe-1035	5	6	.	.	PUNCT
aijbe-1035	6	1	2,3department	2,3department	NUM
aijbe-1035	6	2	of	of	ADP
aijbe-1035	6	3	marketing	marketing	NOUN
aijbe-1035	6	4	,	,	PUNCT
aijbe-1035	6	5	university	university	NOUN
aijbe-1035	6	6	of	of	ADP
aijbe-1035	6	7	uyo	uyo	PROPN
aijbe-1035	6	8	,	,	PUNCT
aijbe-1035	6	9	akwa	akwa	ADJ
aijbe-1035	6	10	ibom	ibom	ADJ
aijbe-1035	6	11	state	state	NOUN
aijbe-1035	6	12	.	.	PUNCT
aijbe-1035	7	1	e	e	X
aijbe-1035	7	2	-	-	NOUN
aijbe-1035	7	3	mail	mail	NOUN
aijbe-1035	7	4	:	:	PUNCT
aijbe-1035	7	5	aniekaneawah@uniuyo.edu.ng	aniekaneawah@uniuyo.edu.ng	NOUN
aijbe-1035	7	6	doi	doi	NOUN
aijbe-1035	7	7	:	:	PUNCT
aijbe-1035	7	8	https://doi.org/10.5281	https://doi.org/10.5281	ADJ
aijbe-1035	7	9	/	/	SYM
aijbe-1035	7	10	zenodo.15546277	zenodo.15546277	PROPN
aijbe-1035	7	11	abstract	abstract	NOUN
aijbe-1035	7	12	:	:	PUNCT
aijbe-1035	7	13	in	in	ADP
aijbe-1035	7	14	the	the	DET
aijbe-1035	7	15	rapidly	rapidly	ADV
aijbe-1035	7	16	evolving	evolve	VERB
aijbe-1035	7	17	digital	digital	ADJ
aijbe-1035	7	18	economy	economy	NOUN
aijbe-1035	7	19	,	,	PUNCT
aijbe-1035	7	20	customer	customer	NOUN
aijbe-1035	7	21	engagement	engagement	NOUN
aijbe-1035	7	22	has	have	AUX
aijbe-1035	7	23	emerged	emerge	VERB
aijbe-1035	7	24	as	as	ADP
aijbe-1035	7	25	a	a	DET
aijbe-1035	7	26	critical	critical	ADJ
aijbe-1035	7	27	determinant	determinant	NOUN
aijbe-1035	7	28	of	of	ADP
aijbe-1035	7	29	business	business	NOUN
aijbe-1035	7	30	success	success	NOUN
aijbe-1035	7	31	,	,	PUNCT
aijbe-1035	7	32	particularly	particularly	ADV
aijbe-1035	7	33	within	within	ADP
aijbe-1035	7	34	complex	complex	ADJ
aijbe-1035	7	35	service	service	NOUN
aijbe-1035	7	36	ecosystems	ecosystem	NOUN
aijbe-1035	7	37	such	such	ADJ
aijbe-1035	7	38	as	as	ADP
aijbe-1035	7	39	port	port	NOUN
aijbe-1035	7	40	logistics	logistic	NOUN
aijbe-1035	7	41	.	.	PUNCT
aijbe-1035	8	1	in	in	ADP
aijbe-1035	8	2	nigeria	nigeria	PROPN
aijbe-1035	8	3	,	,	PUNCT
aijbe-1035	8	4	where	where	SCONJ
aijbe-1035	8	5	port	port	NOUN
aijbe-1035	8	6	operations	operation	NOUN
aijbe-1035	8	7	are	be	AUX
aijbe-1035	8	8	vital	vital	ADJ
aijbe-1035	8	9	to	to	PART
aijbe-1035	8	10	trade	trade	NOUN
aijbe-1035	8	11	and	and	CCONJ
aijbe-1035	8	12	economic	economic	ADJ
aijbe-1035	8	13	development	development	NOUN
aijbe-1035	8	14	,	,	PUNCT
aijbe-1035	8	15	the	the	DET
aijbe-1035	8	16	adoption	adoption	NOUN
aijbe-1035	8	17	of	of	ADP
aijbe-1035	8	18	digital	digital	ADJ
aijbe-1035	8	19	tools	tool	NOUN
aijbe-1035	8	20	to	to	PART
aijbe-1035	8	21	enhance	enhance	VERB
aijbe-1035	8	22	customer	customer	NOUN
aijbe-1035	8	23	interaction	interaction	NOUN
aijbe-1035	8	24	and	and	CCONJ
aijbe-1035	8	25	satisfaction	satisfaction	NOUN
aijbe-1035	8	26	is	be	AUX
aijbe-1035	8	27	gaining	gain	VERB
aijbe-1035	8	28	prominence	prominence	NOUN
aijbe-1035	8	29	.	.	PUNCT
aijbe-1035	9	1	this	this	DET
aijbe-1035	9	2	study	study	NOUN
aijbe-1035	9	3	conducts	conduct	VERB
aijbe-1035	9	4	a	a	DET
aijbe-1035	9	5	structural	structural	ADJ
aijbe-1035	9	6	analysis	analysis	NOUN
aijbe-1035	9	7	of	of	ADP
aijbe-1035	9	8	the	the	DET
aijbe-1035	9	9	key	key	ADJ
aijbe-1035	9	10	drivers	driver	NOUN
aijbe-1035	9	11	of	of	ADP
aijbe-1035	9	12	digital	digital	ADJ
aijbe-1035	9	13	customer	customer	NOUN
aijbe-1035	9	14	engagement	engagement	NOUN
aijbe-1035	9	15	and	and	CCONJ
aijbe-1035	9	16	investigates	investigate	VERB
aijbe-1035	9	17	their	their	PRON
aijbe-1035	9	18	influence	influence	NOUN
aijbe-1035	9	19	on	on	ADP
aijbe-1035	9	20	customer	customer	NOUN
aijbe-1035	9	21	satisfaction	satisfaction	NOUN
aijbe-1035	9	22	within	within	ADP
aijbe-1035	9	23	nigeria	nigeria	PROPN
aijbe-1035	9	24	’s	’s	PART
aijbe-1035	9	25	port	port	NOUN
aijbe-1035	9	26	logistics	logistic	NOUN
aijbe-1035	9	27	sector	sector	NOUN
aijbe-1035	9	28	.	.	PUNCT
aijbe-1035	10	1	by	by	ADP
aijbe-1035	10	2	exploring	explore	VERB
aijbe-1035	10	3	the	the	DET
aijbe-1035	10	4	influence	influence	NOUN
aijbe-1035	10	5	of	of	ADP
aijbe-1035	10	6	digital	digital	ADJ
aijbe-1035	10	7	customer	customer	NOUN
aijbe-1035	10	8	engagement	engagement	NOUN
aijbe-1035	10	9	drivers	driver	NOUN
aijbe-1035	10	10	on	on	ADP
aijbe-1035	10	11	customer	customer	NOUN
aijbe-1035	10	12	satisfaction	satisfaction	NOUN
aijbe-1035	10	13	in	in	ADP
aijbe-1035	10	14	nigeria	nigeria	PROPN
aijbe-1035	10	15	’s	’s	PART
aijbe-1035	10	16	port	port	PROPN
aijbe-1035	10	17	logistics	logistics	PROPN
aijbe-1035	10	18	service	service	NOUN
aijbe-1035	10	19	ecosystem	ecosystem	NOUN
aijbe-1035	10	20	,	,	PUNCT
aijbe-1035	10	21	the	the	DET
aijbe-1035	10	22	research	research	NOUN
aijbe-1035	10	23	aims	aim	VERB
aijbe-1035	10	24	to	to	PART
aijbe-1035	10	25	provide	provide	VERB
aijbe-1035	10	26	actionable	actionable	ADJ
aijbe-1035	10	27	insights	insight	NOUN
aijbe-1035	10	28	into	into	ADP
aijbe-1035	10	29	optimizing	optimize	VERB
aijbe-1035	10	30	digital	digital	ADJ
aijbe-1035	10	31	engagement	engagement	NOUN
aijbe-1035	10	32	strategies	strategy	NOUN
aijbe-1035	10	33	for	for	ADP
aijbe-1035	10	34	improved	improved	ADJ
aijbe-1035	10	35	service	service	NOUN
aijbe-1035	10	36	delivery	delivery	NOUN
aijbe-1035	10	37	and	and	CCONJ
aijbe-1035	10	38	stakeholder	stakeholder	NOUN
aijbe-1035	10	39	experience	experience	NOUN
aijbe-1035	10	40	.	.	PUNCT
aijbe-1035	11	1	to	to	PART
aijbe-1035	11	2	achieve	achieve	VERB
aijbe-1035	11	3	this	this	DET
aijbe-1035	11	4	objective	objective	NOUN
aijbe-1035	11	5	,	,	PUNCT
aijbe-1035	11	6	the	the	DET
aijbe-1035	11	7	main	main	ADJ
aijbe-1035	11	8	source	source	NOUN
aijbe-1035	11	9	of	of	ADP
aijbe-1035	11	10	data	datum	NOUN
aijbe-1035	11	11	was	be	AUX
aijbe-1035	11	12	through	through	ADP
aijbe-1035	11	13	primary	primary	ADJ
aijbe-1035	11	14	source	source	NOUN
aijbe-1035	11	15	with	with	ADP
aijbe-1035	11	16	the	the	DET
aijbe-1035	11	17	use	use	NOUN
aijbe-1035	11	18	of	of	ADP
aijbe-1035	11	19	questionnaire	questionnaire	NOUN
aijbe-1035	11	20	.	.	PUNCT
aijbe-1035	12	1	the	the	DET
aijbe-1035	12	2	researcher	researcher	NOUN
aijbe-1035	12	3	adopted	adopt	VERB
aijbe-1035	12	4	the	the	DET
aijbe-1035	12	5	survey	survey	NOUN
aijbe-1035	12	6	research	research	NOUN
aijbe-1035	12	7	design	design	NOUN
aijbe-1035	12	8	approach	approach	NOUN
aijbe-1035	12	9	and	and	CCONJ
aijbe-1035	12	10	data	datum	NOUN
aijbe-1035	12	11	were	be	AUX
aijbe-1035	12	12	collected	collect	VERB
aijbe-1035	12	13	from	from	ADP
aijbe-1035	12	14	323	323	NUM
aijbe-1035	12	15	respondents	respondent	NOUN
aijbe-1035	12	16	drawn	draw	VERB
aijbe-1035	12	17	from	from	ADP
aijbe-1035	12	18	the	the	DET
aijbe-1035	12	19	port	port	NOUN
aijbe-1035	12	20	logistics	logistic	NOUN
aijbe-1035	12	21	service	service	NOUN
aijbe-1035	12	22	firms	firm	NOUN
aijbe-1035	12	23	’	'	PUNCT
aijbe-1035	12	24	customers	customer	NOUN
aijbe-1035	12	25	’	'	PUNCT
aijbe-1035	12	26	base	base	NOUN
aijbe-1035	12	27	.	.	PUNCT
aijbe-1035	13	1	a	a	DET
aijbe-1035	13	2	total	total	ADJ
aijbe-1035	13	3	number	number	NOUN
aijbe-1035	13	4	of	of	ADP
aijbe-1035	13	5	318	318	NUM
aijbe-1035	13	6	copies	copy	NOUN
aijbe-1035	13	7	of	of	ADP
aijbe-1035	13	8	the	the	DET
aijbe-1035	13	9	questionnaire	questionnaire	NOUN
aijbe-1035	13	10	were	be	AUX
aijbe-1035	13	11	retrieved	retrieve	VERB
aijbe-1035	13	12	in	in	ADP
aijbe-1035	13	13	useable	useable	ADJ
aijbe-1035	13	14	form	form	NOUN
aijbe-1035	13	15	representing	represent	VERB
aijbe-1035	13	16	98.5	98.5	NUM
aijbe-1035	13	17	percent	percent	NOUN
aijbe-1035	13	18	of	of	ADP
aijbe-1035	13	19	data	datum	NOUN
aijbe-1035	13	20	analyzed	analyze	VERB
aijbe-1035	13	21	using	use	VERB
aijbe-1035	13	22	the	the	DET
aijbe-1035	13	23	simple	simple	ADJ
aijbe-1035	13	24	regression	regression	NOUN
aijbe-1035	13	25	model	model	NOUN
aijbe-1035	13	26	(	(	PUNCT
aijbe-1035	13	27	srm	srm	NOUN
aijbe-1035	13	28	)	)	PUNCT
aijbe-1035	13	29	.	.	PUNCT
aijbe-1035	14	1	data	datum	NOUN
aijbe-1035	14	2	generated	generate	VERB
aijbe-1035	14	3	from	from	ADP
aijbe-1035	14	4	the	the	DET
aijbe-1035	14	5	study	study	NOUN
aijbe-1035	14	6	were	be	AUX
aijbe-1035	14	7	processed	process	VERB
aijbe-1035	14	8	using	use	VERB
aijbe-1035	14	9	descriptive	descriptive	ADJ
aijbe-1035	14	10	and	and	CCONJ
aijbe-1035	14	11	inferential	inferential	ADJ
aijbe-1035	14	12	statistics	statistic	NOUN
aijbe-1035	14	13	and	and	CCONJ
aijbe-1035	14	14	hypotheses	hypothesis	NOUN
aijbe-1035	14	15	tested	test	VERB
aijbe-1035	14	16	at0.05	at0.05	ADJ
aijbe-1035	14	17	level	level	NOUN
aijbe-1035	14	18	of	of	ADP
aijbe-1035	14	19	significance	significance	NOUN
aijbe-1035	14	20	.	.	PUNCT
aijbe-1035	15	1	findings	finding	NOUN
aijbe-1035	15	2	revealed	reveal	VERB
aijbe-1035	15	3	that	that	SCONJ
aijbe-1035	15	4	digital	digital	ADJ
aijbe-1035	15	5	customer	customer	NOUN
aijbe-1035	15	6	engagement	engagement	NOUN
aijbe-1035	15	7	drivers	driver	NOUN
aijbe-1035	15	8	had	have	VERB
aijbe-1035	15	9	significant	significant	ADJ
aijbe-1035	15	10	influence	influence	NOUN
aijbe-1035	15	11	on	on	ADP
aijbe-1035	15	12	customer	customer	NOUN
aijbe-1035	15	13	satisfaction	satisfaction	NOUN
aijbe-1035	15	14	within	within	ADP
aijbe-1035	15	15	nigeria	nigeria	PROPN
aijbe-1035	15	16	’s	’s	PART
aijbe-1035	15	17	port	port	PROPN
aijbe-1035	15	18	logistics	logistics	PROPN
aijbe-1035	15	19	service	service	NOUN
aijbe-1035	15	20	ecosystem	ecosystem	NOUN
aijbe-1035	15	21	.	.	PUNCT
aijbe-1035	16	1	thus	thus	ADV
aijbe-1035	16	2	,	,	PUNCT
aijbe-1035	16	3	the	the	DET
aijbe-1035	16	4	study	study	NOUN
aijbe-1035	16	5	recommended	recommend	VERB
aijbe-1035	16	6	that	that	SCONJ
aijbe-1035	16	7	the	the	DET
aijbe-1035	16	8	port	port	NOUN
aijbe-1035	16	9	managers	manager	NOUN
aijbe-1035	16	10	should	should	AUX
aijbe-1035	16	11	utilize	utilize	VERB
aijbe-1035	16	12	predictive	predictive	ADJ
aijbe-1035	16	13	analytics	analytic	NOUN
aijbe-1035	16	14	to	to	PART
aijbe-1035	16	15	deliver	deliver	VERB
aijbe-1035	16	16	proactive	proactive	ADJ
aijbe-1035	16	17	services	service	NOUN
aijbe-1035	16	18	by	by	ADP
aijbe-1035	16	19	examining	examine	VERB
aijbe-1035	16	20	historical	historical	ADJ
aijbe-1035	16	21	customer	customer	NOUN
aijbe-1035	16	22	behavior	behavior	NOUN
aijbe-1035	16	23	,	,	PUNCT
aijbe-1035	16	24	shipment	shipment	NOUN
aijbe-1035	16	25	patterns	pattern	NOUN
aijbe-1035	16	26	,	,	PUNCT
aijbe-1035	16	27	and	and	CCONJ
aijbe-1035	16	28	cargo	cargo	NOUN
aijbe-1035	16	29	categories	category	NOUN
aijbe-1035	16	30	to	to	PART
aijbe-1035	16	31	anticipate	anticipate	VERB
aijbe-1035	16	32	future	future	ADJ
aijbe-1035	16	33	customers	customer	NOUN
aijbe-1035	16	34	’	'	PUNCT
aijbe-1035	16	35	needs	need	NOUN
aijbe-1035	16	36	.	.	PUNCT
aijbe-1035	17	1	keywords	keyword	NOUN
aijbe-1035	17	2	:	:	PUNCT
aijbe-1035	17	3	digital	digital	ADJ
aijbe-1035	17	4	customer	customer	NOUN
aijbe-1035	17	5	engagement	engagement	NOUN
aijbe-1035	17	6	drivers	driver	NOUN
aijbe-1035	17	7	,	,	PUNCT
aijbe-1035	17	8	port	port	NOUN
aijbe-1035	17	9	service	service	NOUN
aijbe-1035	17	10	personalization	personalization	NOUN
aijbe-1035	17	11	,	,	PUNCT
aijbe-1035	17	12	online	online	ADJ
aijbe-1035	17	13	payment	payment	NOUN
aijbe-1035	17	14	integration	integration	NOUN
aijbe-1035	17	15	,	,	PUNCT
aijbe-1035	17	16	customer	customer	NOUN
aijbe-1035	17	17	satisfaction	satisfaction	NOUN
aijbe-1035	17	18	.	.	PUNCT
aijbe-1035	18	1	introduction	introduction	NOUN
aijbe-1035	18	2	in	in	ADP
aijbe-1035	18	3	the	the	DET
aijbe-1035	18	4	rapidly	rapidly	ADV
aijbe-1035	18	5	evolving	evolve	VERB
aijbe-1035	18	6	global	global	ADJ
aijbe-1035	18	7	economy	economy	NOUN
aijbe-1035	18	8	,	,	PUNCT
aijbe-1035	18	9	digital	digital	ADJ
aijbe-1035	18	10	transformation	transformation	NOUN
aijbe-1035	18	11	has	have	AUX
aijbe-1035	18	12	become	become	VERB
aijbe-1035	18	13	a	a	DET
aijbe-1035	18	14	cornerstone	cornerstone	NOUN
aijbe-1035	18	15	for	for	ADP
aijbe-1035	18	16	enhancing	enhance	VERB
aijbe-1035	18	17	customer	customer	NOUN
aijbe-1035	18	18	experience	experience	NOUN
aijbe-1035	18	19	and	and	CCONJ
aijbe-1035	18	20	operational	operational	ADJ
aijbe-1035	18	21	efficiency	efficiency	NOUN
aijbe-1035	18	22	across	across	ADP
aijbe-1035	18	23	various	various	ADJ
aijbe-1035	18	24	sectors	sector	NOUN
aijbe-1035	18	25	.	.	PUNCT
aijbe-1035	19	1	the	the	DET
aijbe-1035	19	2	port	port	NOUN
aijbe-1035	19	3	logistics	logistics	PROPN
aijbe-1035	19	4	service	service	NOUN
aijbe-1035	19	5	ecosystem	ecosystem	NOUN
aijbe-1035	19	6	in	in	ADP
aijbe-1035	19	7	nigeria	nigeria	PROPN
aijbe-1035	19	8	,	,	PUNCT
aijbe-1035	19	9	a	a	DET
aijbe-1035	19	10	vital	vital	ADJ
aijbe-1035	19	11	conduit	conduit	NOUN
aijbe-1035	19	12	for	for	ADP
aijbe-1035	19	13	international	international	ADJ
aijbe-1035	19	14	trade	trade	NOUN
aijbe-1035	19	15	and	and	CCONJ
aijbe-1035	19	16	economic	economic	ADJ
aijbe-1035	19	17	development	development	NOUN
aijbe-1035	19	18	,	,	PUNCT
aijbe-1035	19	19	is	be	AUX
aijbe-1035	19	20	no	no	DET
aijbe-1035	19	21	exception	exception	NOUN
aijbe-1035	19	22	.	.	PUNCT
aijbe-1035	20	1	as	as	SCONJ
aijbe-1035	20	2	logistics	logistic	NOUN
aijbe-1035	20	3	operations	operation	NOUN
aijbe-1035	20	4	grow	grow	VERB
aijbe-1035	20	5	more	more	ADV
aijbe-1035	20	6	complex	complex	ADJ
aijbe-1035	20	7	,	,	PUNCT
aijbe-1035	20	8	the	the	DET
aijbe-1035	20	9	need	need	NOUN
aijbe-1035	20	10	for	for	ADP
aijbe-1035	20	11	seamless	seamless	ADJ
aijbe-1035	20	12	,	,	PUNCT
aijbe-1035	20	13	responsive	responsive	ADJ
aijbe-1035	20	14	,	,	PUNCT
aijbe-1035	20	15	and	and	CCONJ
aijbe-1035	20	16	customer	customer	NOUN
aijbe-1035	20	17	-	-	PUNCT
aijbe-1035	20	18	centric	centric	NOUN
aijbe-1035	20	19	services	service	NOUN
aijbe-1035	20	20	has	have	AUX
aijbe-1035	20	21	intensified	intensify	VERB
aijbe-1035	20	22	.	.	PUNCT
aijbe-1035	21	1	in	in	ADP
aijbe-1035	21	2	this	this	DET
aijbe-1035	21	3	context	context	NOUN
aijbe-1035	21	4	,	,	PUNCT
aijbe-1035	21	5	digital	digital	PROPN
aijbe-1035	21	6	mailto:aniekaneawah@uniuyo.edu.ng	mailto:aniekaneawah@uniuyo.edu.ng	NUM
aijbe-1035	21	7	aniebiet	aniebiet	PROPN
aijbe-1035	21	8	j.	j.	PROPN
aijbe-1035	21	9	etuk	etuk	PROPN
aijbe-1035	21	10	,	,	PUNCT
aijbe-1035	21	11	aniekan	aniekan	PROPN
aijbe-1035	21	12	eyo	eyo	PROPN
aijbe-1035	21	13	awah	awah	PROPN
aijbe-1035	21	14	and	and	CCONJ
aijbe-1035	21	15	aniefiok	aniefiok	PROPN
aijbe-1035	21	16	okon	okon	PROPN
aijbe-1035	21	17	akpan	akpan	PROPN
aijbe-1035	21	18	(	(	PUNCT
aijbe-1035	21	19	2025	2025	NUM
aijbe-1035	21	20	)	)	PUNCT
aijbe-1035	21	21	2	2	NUM
aijbe-1035	21	22	american	american	ADJ
aijbe-1035	21	23	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	21	24	journal	journal	NOUN
aijbe-1035	21	25	of	of	ADP
aijbe-1035	21	26	business	business	NOUN
aijbe-1035	21	27	and	and	CCONJ
aijbe-1035	21	28	economics	economic	NOUN
aijbe-1035	21	29	|	|	ADV
aijbe-1035	21	30	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	NOUN
aijbe-1035	21	31	customer	customer	NOUN
aijbe-1035	21	32	engagement	engagement	NOUN
aijbe-1035	21	33	(	(	PUNCT
aijbe-1035	21	34	dce	dce	PROPN
aijbe-1035	21	35	)	)	PUNCT
aijbe-1035	21	36	has	have	AUX
aijbe-1035	21	37	emerged	emerge	VERB
aijbe-1035	21	38	as	as	ADP
aijbe-1035	21	39	a	a	DET
aijbe-1035	21	40	strategic	strategic	ADJ
aijbe-1035	21	41	tool	tool	NOUN
aijbe-1035	21	42	for	for	ADP
aijbe-1035	21	43	fostering	foster	VERB
aijbe-1035	21	44	stronger	strong	ADJ
aijbe-1035	21	45	relationships	relationship	NOUN
aijbe-1035	21	46	between	between	ADP
aijbe-1035	21	47	service	service	NOUN
aijbe-1035	21	48	providers	provider	NOUN
aijbe-1035	21	49	and	and	CCONJ
aijbe-1035	21	50	customers	customer	NOUN
aijbe-1035	21	51	.	.	PUNCT
aijbe-1035	22	1	digital	digital	ADJ
aijbe-1035	22	2	customer	customer	NOUN
aijbe-1035	22	3	engagement	engagement	NOUN
aijbe-1035	22	4	encompasses	encompass	VERB
aijbe-1035	22	5	the	the	DET
aijbe-1035	22	6	use	use	NOUN
aijbe-1035	22	7	of	of	ADP
aijbe-1035	22	8	digital	digital	ADJ
aijbe-1035	22	9	technologies	technology	NOUN
aijbe-1035	22	10	—	—	PUNCT
aijbe-1035	22	11	such	such	ADJ
aijbe-1035	22	12	as	as	ADP
aijbe-1035	22	13	mobile	mobile	ADJ
aijbe-1035	22	14	apps	app	NOUN
aijbe-1035	22	15	,	,	PUNCT
aijbe-1035	22	16	web	web	NOUN
aijbe-1035	22	17	platforms	platform	NOUN
aijbe-1035	22	18	,	,	PUNCT
aijbe-1035	22	19	social	social	ADJ
aijbe-1035	22	20	media	medium	NOUN
aijbe-1035	22	21	,	,	PUNCT
aijbe-1035	22	22	and	and	CCONJ
aijbe-1035	22	23	online	online	ADJ
aijbe-1035	22	24	payment	payment	NOUN
aijbe-1035	22	25	integration	integration	NOUN
aijbe-1035	22	26	,	,	PUNCT
aijbe-1035	22	27	personalization	personalization	NOUN
aijbe-1035	22	28	and	and	CCONJ
aijbe-1035	22	29	real	real	ADJ
aijbe-1035	22	30	-	-	PUNCT
aijbe-1035	22	31	time	time	NOUN
aijbe-1035	22	32	communication	communication	NOUN
aijbe-1035	22	33	tools	tool	NOUN
aijbe-1035	22	34	—	—	PUNCT
aijbe-1035	22	35	to	to	PART
aijbe-1035	22	36	interact	interact	VERB
aijbe-1035	22	37	with	with	ADP
aijbe-1035	22	38	,	,	PUNCT
aijbe-1035	22	39	inform	inform	NOUN
aijbe-1035	22	40	,	,	PUNCT
aijbe-1035	22	41	and	and	CCONJ
aijbe-1035	22	42	support	support	VERB
aijbe-1035	22	43	customers	customer	NOUN
aijbe-1035	22	44	throughout	throughout	ADP
aijbe-1035	22	45	their	their	PRON
aijbe-1035	22	46	service	service	NOUN
aijbe-1035	22	47	journey	journey	NOUN
aijbe-1035	22	48	.	.	PUNCT
aijbe-1035	23	1	these	these	DET
aijbe-1035	23	2	engagement	engagement	NOUN
aijbe-1035	23	3	drivers	driver	NOUN
aijbe-1035	23	4	,	,	PUNCT
aijbe-1035	23	5	when	when	SCONJ
aijbe-1035	23	6	effectively	effectively	ADV
aijbe-1035	23	7	deployed	deploy	VERB
aijbe-1035	23	8	,	,	PUNCT
aijbe-1035	23	9	have	have	VERB
aijbe-1035	23	10	the	the	DET
aijbe-1035	23	11	potential	potential	NOUN
aijbe-1035	23	12	to	to	PART
aijbe-1035	23	13	enhance	enhance	VERB
aijbe-1035	23	14	customer	customer	NOUN
aijbe-1035	23	15	satisfaction	satisfaction	NOUN
aijbe-1035	23	16	by	by	ADP
aijbe-1035	23	17	improving	improve	VERB
aijbe-1035	23	18	transparency	transparency	NOUN
aijbe-1035	23	19	,	,	PUNCT
aijbe-1035	23	20	responsiveness	responsiveness	NOUN
aijbe-1035	23	21	,	,	PUNCT
aijbe-1035	23	22	and	and	CCONJ
aijbe-1035	23	23	service	service	NOUN
aijbe-1035	23	24	reliability	reliability	NOUN
aijbe-1035	23	25	.	.	PUNCT
aijbe-1035	24	1	however	however	ADV
aijbe-1035	24	2	,	,	PUNCT
aijbe-1035	24	3	in	in	ADP
aijbe-1035	24	4	nigeria	nigeria	PROPN
aijbe-1035	24	5	’s	’s	PART
aijbe-1035	24	6	port	port	NOUN
aijbe-1035	24	7	logistics	logistic	NOUN
aijbe-1035	24	8	sector	sector	NOUN
aijbe-1035	24	9	—	—	PUNCT
aijbe-1035	24	10	characterized	characterize	VERB
aijbe-1035	24	11	by	by	ADP
aijbe-1035	24	12	infrastructural	infrastructural	ADJ
aijbe-1035	24	13	challenges	challenge	NOUN
aijbe-1035	24	14	,	,	PUNCT
aijbe-1035	24	15	regulatory	regulatory	ADJ
aijbe-1035	24	16	complexities	complexity	NOUN
aijbe-1035	24	17	,	,	PUNCT
aijbe-1035	24	18	and	and	CCONJ
aijbe-1035	24	19	service	service	NOUN
aijbe-1035	24	20	delays	delay	NOUN
aijbe-1035	24	21	—	—	PUNCT
aijbe-1035	24	22	the	the	DET
aijbe-1035	24	23	adoption	adoption	NOUN
aijbe-1035	24	24	and	and	CCONJ
aijbe-1035	24	25	impact	impact	NOUN
aijbe-1035	24	26	of	of	ADP
aijbe-1035	24	27	dce	dce	PROPN
aijbe-1035	24	28	initiatives	initiative	NOUN
aijbe-1035	24	29	remain	remain	VERB
aijbe-1035	24	30	underexplored	underexplored	ADJ
aijbe-1035	24	31	(	(	PUNCT
aijbe-1035	24	32	etuk	etuk	NOUN
aijbe-1035	24	33	,	,	PUNCT
aijbe-1035	24	34	akpan	akpan	NOUN
aijbe-1035	24	35	and	and	CCONJ
aijbe-1035	24	36	awah	awah	NOUN
aijbe-1035	24	37	,	,	PUNCT
aijbe-1035	24	38	2025	2025	NUM
aijbe-1035	24	39	)	)	PUNCT
aijbe-1035	24	40	.	.	PUNCT
aijbe-1035	25	1	understanding	understand	VERB
aijbe-1035	25	2	the	the	DET
aijbe-1035	25	3	influence	influence	NOUN
aijbe-1035	25	4	of	of	ADP
aijbe-1035	25	5	digital	digital	ADJ
aijbe-1035	25	6	engagement	engagement	NOUN
aijbe-1035	25	7	drivers	driver	NOUN
aijbe-1035	25	8	—	—	PUNCT
aijbe-1035	25	9	such	such	ADJ
aijbe-1035	25	10	as	as	ADP
aijbe-1035	25	11	ease	ease	NOUN
aijbe-1035	25	12	of	of	ADP
aijbe-1035	25	13	access	access	NOUN
aijbe-1035	25	14	to	to	ADP
aijbe-1035	25	15	information	information	NOUN
aijbe-1035	25	16	,	,	PUNCT
aijbe-1035	25	17	responsiveness	responsiveness	NOUN
aijbe-1035	25	18	to	to	ADP
aijbe-1035	25	19	queries	query	NOUN
aijbe-1035	25	20	,	,	PUNCT
aijbe-1035	25	21	personalized	personalized	ADJ
aijbe-1035	25	22	communication	communication	NOUN
aijbe-1035	25	23	,	,	PUNCT
aijbe-1035	25	24	and	and	CCONJ
aijbe-1035	25	25	online	online	ADJ
aijbe-1035	25	26	service	service	NOUN
aijbe-1035	25	27	integration	integration	NOUN
aijbe-1035	25	28	—	—	PUNCT
aijbe-1035	25	29	on	on	ADP
aijbe-1035	25	30	customer	customer	NOUN
aijbe-1035	25	31	satisfaction	satisfaction	NOUN
aijbe-1035	25	32	is	be	AUX
aijbe-1035	25	33	crucial	crucial	ADJ
aijbe-1035	25	34	for	for	ADP
aijbe-1035	25	35	improving	improve	VERB
aijbe-1035	25	36	service	service	NOUN
aijbe-1035	25	37	delivery	delivery	NOUN
aijbe-1035	25	38	and	and	CCONJ
aijbe-1035	25	39	competitiveness	competitiveness	NOUN
aijbe-1035	25	40	.	.	PUNCT
aijbe-1035	26	1	this	this	DET
aijbe-1035	26	2	study	study	NOUN
aijbe-1035	26	3	aims	aim	VERB
aijbe-1035	26	4	to	to	PART
aijbe-1035	26	5	investigate	investigate	VERB
aijbe-1035	26	6	how	how	SCONJ
aijbe-1035	26	7	these	these	DET
aijbe-1035	26	8	digital	digital	ADJ
aijbe-1035	26	9	engagement	engagement	NOUN
aijbe-1035	26	10	mechanisms	mechanism	NOUN
aijbe-1035	26	11	affect	affect	VERB
aijbe-1035	26	12	customer	customer	NOUN
aijbe-1035	26	13	satisfaction	satisfaction	NOUN
aijbe-1035	26	14	within	within	ADP
aijbe-1035	26	15	nigeria	nigeria	PROPN
aijbe-1035	26	16	's	's	PART
aijbe-1035	26	17	port	port	NOUN
aijbe-1035	26	18	logistics	logistic	NOUN
aijbe-1035	26	19	ecosystem	ecosystem	NOUN
aijbe-1035	26	20	.	.	PUNCT
aijbe-1035	27	1	by	by	ADP
aijbe-1035	27	2	identifying	identify	VERB
aijbe-1035	27	3	the	the	DET
aijbe-1035	27	4	most	most	ADV
aijbe-1035	27	5	impactful	impactful	ADJ
aijbe-1035	27	6	drivers	driver	NOUN
aijbe-1035	27	7	,	,	PUNCT
aijbe-1035	27	8	the	the	DET
aijbe-1035	27	9	research	research	NOUN
aijbe-1035	27	10	seeks	seek	VERB
aijbe-1035	27	11	to	to	PART
aijbe-1035	27	12	provide	provide	VERB
aijbe-1035	27	13	actionable	actionable	ADJ
aijbe-1035	27	14	insights	insight	NOUN
aijbe-1035	27	15	for	for	ADP
aijbe-1035	27	16	policymakers	policymaker	NOUN
aijbe-1035	27	17	,	,	PUNCT
aijbe-1035	27	18	port	port	NOUN
aijbe-1035	27	19	authorities	authority	NOUN
aijbe-1035	27	20	and	and	CCONJ
aijbe-1035	27	21	logistics	logistic	NOUN
aijbe-1035	27	22	firms	firm	NOUN
aijbe-1035	27	23	striving	strive	VERB
aijbe-1035	27	24	to	to	PART
aijbe-1035	27	25	modernize	modernize	VERB
aijbe-1035	27	26	operations	operation	NOUN
aijbe-1035	27	27	and	and	CCONJ
aijbe-1035	27	28	meet	meet	VERB
aijbe-1035	27	29	rising	rise	VERB
aijbe-1035	27	30	customer	customer	NOUN
aijbe-1035	27	31	expectations	expectation	NOUN
aijbe-1035	27	32	in	in	ADP
aijbe-1035	27	33	a	a	DET
aijbe-1035	27	34	digital	digital	ADJ
aijbe-1035	27	35	age	age	NOUN
aijbe-1035	27	36	.	.	PUNCT
aijbe-1035	28	1	statement	statement	NOUN
aijbe-1035	28	2	of	of	ADP
aijbe-1035	28	3	the	the	DET
aijbe-1035	28	4	problem	problem	NOUN
aijbe-1035	28	5	in	in	ADP
aijbe-1035	28	6	nigeria	nigeria	PROPN
aijbe-1035	28	7	's	's	PART
aijbe-1035	28	8	rapidly	rapidly	ADV
aijbe-1035	28	9	evolving	evolve	VERB
aijbe-1035	28	10	port	port	NOUN
aijbe-1035	28	11	logistics	logistic	NOUN
aijbe-1035	28	12	service	service	NOUN
aijbe-1035	28	13	ecosystem	ecosystem	NOUN
aijbe-1035	28	14	,	,	PUNCT
aijbe-1035	28	15	digital	digital	ADJ
aijbe-1035	28	16	transformation	transformation	NOUN
aijbe-1035	28	17	has	have	AUX
aijbe-1035	28	18	become	become	VERB
aijbe-1035	28	19	a	a	DET
aijbe-1035	28	20	key	key	ADJ
aijbe-1035	28	21	priority	priority	NOUN
aijbe-1035	28	22	for	for	ADP
aijbe-1035	28	23	enhancing	enhance	VERB
aijbe-1035	28	24	operational	operational	ADJ
aijbe-1035	28	25	efficiency	efficiency	NOUN
aijbe-1035	28	26	and	and	CCONJ
aijbe-1035	28	27	customer	customer	NOUN
aijbe-1035	28	28	experience	experience	NOUN
aijbe-1035	28	29	.	.	PUNCT
aijbe-1035	29	1	however	however	ADV
aijbe-1035	29	2	,	,	PUNCT
aijbe-1035	29	3	despite	despite	SCONJ
aijbe-1035	29	4	increasing	increase	VERB
aijbe-1035	29	5	investments	investment	NOUN
aijbe-1035	29	6	in	in	ADP
aijbe-1035	29	7	digital	digital	ADJ
aijbe-1035	29	8	platforms	platform	NOUN
aijbe-1035	29	9	—	—	PUNCT
aijbe-1035	29	10	such	such	ADJ
aijbe-1035	29	11	as	as	ADP
aijbe-1035	29	12	online	online	ADJ
aijbe-1035	29	13	tracking	tracking	NOUN
aijbe-1035	29	14	systems	system	NOUN
aijbe-1035	29	15	,	,	PUNCT
aijbe-1035	29	16	customer	customer	NOUN
aijbe-1035	29	17	portals	portal	NOUN
aijbe-1035	29	18	,	,	PUNCT
aijbe-1035	29	19	mobile	mobile	ADJ
aijbe-1035	29	20	applications	application	NOUN
aijbe-1035	29	21	,	,	PUNCT
aijbe-1035	29	22	and	and	CCONJ
aijbe-1035	29	23	social	social	ADJ
aijbe-1035	29	24	media	medium	NOUN
aijbe-1035	29	25	channels	channel	NOUN
aijbe-1035	29	26	—	—	PUNCT
aijbe-1035	29	27	customer	customer	NOUN
aijbe-1035	29	28	satisfaction	satisfaction	NOUN
aijbe-1035	29	29	remains	remain	VERB
aijbe-1035	29	30	inconsistent	inconsistent	ADJ
aijbe-1035	29	31	and	and	CCONJ
aijbe-1035	29	32	often	often	ADV
aijbe-1035	29	33	below	below	ADP
aijbe-1035	29	34	expectations	expectation	NOUN
aijbe-1035	29	35	.	.	PUNCT
aijbe-1035	30	1	this	this	DET
aijbe-1035	30	2	disconnect	disconnect	PROPN
aijbe-1035	30	3	suggests	suggest	VERB
aijbe-1035	30	4	that	that	SCONJ
aijbe-1035	30	5	the	the	DET
aijbe-1035	30	6	mere	mere	ADJ
aijbe-1035	30	7	availability	availability	NOUN
aijbe-1035	30	8	of	of	ADP
aijbe-1035	30	9	digital	digital	ADJ
aijbe-1035	30	10	engagement	engagement	NOUN
aijbe-1035	30	11	tools	tool	NOUN
aijbe-1035	30	12	does	do	AUX
aijbe-1035	30	13	not	not	PART
aijbe-1035	30	14	automatically	automatically	ADV
aijbe-1035	30	15	translate	translate	VERB
aijbe-1035	30	16	into	into	ADP
aijbe-1035	30	17	improved	improved	ADJ
aijbe-1035	30	18	customer	customer	NOUN
aijbe-1035	30	19	outcomes	outcome	NOUN
aijbe-1035	30	20	.	.	PUNCT
aijbe-1035	31	1	key	key	ADJ
aijbe-1035	31	2	drivers	driver	NOUN
aijbe-1035	31	3	of	of	ADP
aijbe-1035	31	4	digital	digital	ADJ
aijbe-1035	31	5	customer	customer	NOUN
aijbe-1035	31	6	engagement	engagement	NOUN
aijbe-1035	31	7	—	—	PUNCT
aijbe-1035	31	8	such	such	ADJ
aijbe-1035	31	9	as	as	ADP
aijbe-1035	31	10	system	system	NOUN
aijbe-1035	31	11	usability	usability	NOUN
aijbe-1035	31	12	,	,	PUNCT
aijbe-1035	31	13	responsiveness	responsiveness	NOUN
aijbe-1035	31	14	,	,	PUNCT
aijbe-1035	31	15	personalization	personalization	NOUN
aijbe-1035	31	16	,	,	PUNCT
aijbe-1035	31	17	reliability	reliability	NOUN
aijbe-1035	31	18	,	,	PUNCT
aijbe-1035	31	19	online	online	ADJ
aijbe-1035	31	20	payment	payment	NOUN
aijbe-1035	31	21	integration	integration	NOUN
aijbe-1035	31	22	and	and	CCONJ
aijbe-1035	31	23	communication	communication	NOUN
aijbe-1035	31	24	—	—	PUNCT
aijbe-1035	31	25	may	may	AUX
aijbe-1035	31	26	not	not	PART
aijbe-1035	31	27	be	be	AUX
aijbe-1035	31	28	effectively	effectively	ADV
aijbe-1035	31	29	aligned	align	VERB
aijbe-1035	31	30	with	with	ADP
aijbe-1035	31	31	customer	customer	NOUN
aijbe-1035	31	32	expectations	expectation	NOUN
aijbe-1035	31	33	or	or	CCONJ
aijbe-1035	31	34	contextual	contextual	ADJ
aijbe-1035	31	35	realities	reality	NOUN
aijbe-1035	31	36	in	in	ADP
aijbe-1035	31	37	nigeria	nigeria	PROPN
aijbe-1035	31	38	's	's	PART
aijbe-1035	31	39	port	port	NOUN
aijbe-1035	31	40	logistics	logistic	NOUN
aijbe-1035	31	41	sector	sector	NOUN
aijbe-1035	31	42	.	.	PUNCT
aijbe-1035	32	1	moreover	moreover	ADV
aijbe-1035	32	2	,	,	PUNCT
aijbe-1035	32	3	there	there	PRON
aijbe-1035	32	4	is	be	VERB
aijbe-1035	32	5	limited	limit	VERB
aijbe-1035	32	6	empirical	empirical	ADJ
aijbe-1035	32	7	evidence	evidence	NOUN
aijbe-1035	32	8	examining	examine	VERB
aijbe-1035	32	9	how	how	SCONJ
aijbe-1035	32	10	these	these	DET
aijbe-1035	32	11	drivers	driver	NOUN
aijbe-1035	32	12	influence	influence	VERB
aijbe-1035	32	13	customer	customer	NOUN
aijbe-1035	32	14	satisfaction	satisfaction	NOUN
aijbe-1035	32	15	in	in	ADP
aijbe-1035	32	16	this	this	DET
aijbe-1035	32	17	specific	specific	ADJ
aijbe-1035	32	18	environment	environment	NOUN
aijbe-1035	32	19	,	,	PUNCT
aijbe-1035	32	20	where	where	SCONJ
aijbe-1035	32	21	challenges	challenge	NOUN
aijbe-1035	32	22	such	such	ADJ
aijbe-1035	32	23	as	as	ADP
aijbe-1035	32	24	infrastructural	infrastructural	ADJ
aijbe-1035	32	25	deficiencies	deficiency	NOUN
aijbe-1035	32	26	,	,	PUNCT
aijbe-1035	32	27	regulatory	regulatory	ADJ
aijbe-1035	32	28	inefficiencies	inefficiency	NOUN
aijbe-1035	32	29	,	,	PUNCT
aijbe-1035	32	30	and	and	CCONJ
aijbe-1035	32	31	human	human	ADJ
aijbe-1035	32	32	capital	capital	NOUN
aijbe-1035	32	33	gaps	gap	NOUN
aijbe-1035	32	34	persist	persist	VERB
aijbe-1035	32	35	.	.	PUNCT
aijbe-1035	33	1	without	without	ADP
aijbe-1035	33	2	a	a	DET
aijbe-1035	33	3	clear	clear	ADJ
aijbe-1035	33	4	understanding	understanding	NOUN
aijbe-1035	33	5	of	of	ADP
aijbe-1035	33	6	which	which	PRON
aijbe-1035	33	7	digital	digital	ADJ
aijbe-1035	33	8	engagement	engagement	NOUN
aijbe-1035	33	9	factors	factor	NOUN
aijbe-1035	33	10	significantly	significantly	ADV
aijbe-1035	33	11	affect	affect	VERB
aijbe-1035	33	12	customer	customer	NOUN
aijbe-1035	33	13	satisfaction	satisfaction	NOUN
aijbe-1035	33	14	,	,	PUNCT
aijbe-1035	33	15	service	service	NOUN
aijbe-1035	33	16	providers	provider	NOUN
aijbe-1035	33	17	risk	risk	VERB
aijbe-1035	33	18	misallocating	misallocating	NOUN
aijbe-1035	33	19	resources	resource	NOUN
aijbe-1035	33	20	or	or	CCONJ
aijbe-1035	33	21	under	under	AUX
aijbe-1035	33	22	-	-	PUNCT
aijbe-1035	33	23	delivering	deliver	VERB
aijbe-1035	33	24	value	value	NOUN
aijbe-1035	33	25	.	.	PUNCT
aijbe-1035	34	1	this	this	DET
aijbe-1035	34	2	study	study	NOUN
aijbe-1035	34	3	seeks	seek	VERB
aijbe-1035	34	4	to	to	PART
aijbe-1035	34	5	address	address	VERB
aijbe-1035	34	6	this	this	DET
aijbe-1035	34	7	critical	critical	ADJ
aijbe-1035	34	8	gap	gap	NOUN
aijbe-1035	34	9	by	by	ADP
aijbe-1035	34	10	exploring	explore	VERB
aijbe-1035	34	11	the	the	DET
aijbe-1035	34	12	influence	influence	NOUN
aijbe-1035	34	13	of	of	ADP
aijbe-1035	34	14	digital	digital	ADJ
aijbe-1035	34	15	customer	customer	NOUN
aijbe-1035	34	16	engagement	engagement	NOUN
aijbe-1035	34	17	drivers	driver	NOUN
aijbe-1035	34	18	on	on	ADP
aijbe-1035	34	19	customer	customer	NOUN
aijbe-1035	34	20	satisfaction	satisfaction	NOUN
aijbe-1035	34	21	,	,	PUNCT
aijbe-1035	34	22	providing	provide	VERB
aijbe-1035	34	23	datadriven	datadriven	ADJ
aijbe-1035	34	24	insights	insight	NOUN
aijbe-1035	34	25	to	to	PART
aijbe-1035	34	26	support	support	VERB
aijbe-1035	34	27	more	more	ADJ
aijbe-1035	34	28	strategic	strategic	ADJ
aijbe-1035	34	29	digital	digital	ADJ
aijbe-1035	34	30	transformation	transformation	NOUN
aijbe-1035	34	31	efforts	effort	NOUN
aijbe-1035	34	32	within	within	ADP
aijbe-1035	34	33	nigeria	nigeria	PROPN
aijbe-1035	34	34	’s	’s	PART
aijbe-1035	34	35	port	port	PROPN
aijbe-1035	34	36	logistics	logistics	PROPN
aijbe-1035	34	37	service	service	NOUN
aijbe-1035	34	38	ecosystem	ecosystem	NOUN
aijbe-1035	34	39	.	.	PUNCT
aijbe-1035	35	1	objectives	objective	NOUN
aijbe-1035	35	2	of	of	ADP
aijbe-1035	35	3	the	the	DET
aijbe-1035	35	4	study	study	NOUN
aijbe-1035	35	5	the	the	DET
aijbe-1035	35	6	main	main	ADJ
aijbe-1035	35	7	objective	objective	NOUN
aijbe-1035	35	8	of	of	ADP
aijbe-1035	35	9	this	this	DET
aijbe-1035	35	10	study	study	NOUN
aijbe-1035	35	11	was	be	AUX
aijbe-1035	35	12	to	to	PART
aijbe-1035	35	13	examine	examine	VERB
aijbe-1035	35	14	the	the	DET
aijbe-1035	35	15	influence	influence	NOUN
aijbe-1035	35	16	of	of	ADP
aijbe-1035	35	17	digital	digital	ADJ
aijbe-1035	35	18	customer	customer	NOUN
aijbe-1035	35	19	engagement	engagement	NOUN
aijbe-1035	35	20	drivers	driver	NOUN
aijbe-1035	35	21	on	on	ADP
aijbe-1035	35	22	customer	customer	NOUN
aijbe-1035	35	23	satisfaction	satisfaction	NOUN
aijbe-1035	35	24	of	of	ADP
aijbe-1035	35	25	nigeria	nigeria	PROPN
aijbe-1035	35	26	’s	’s	PART
aijbe-1035	35	27	port	port	PROPN
aijbe-1035	35	28	logistics	logistic	NOUN
aijbe-1035	35	29	ecosystem	ecosystem	NOUN
aijbe-1035	35	30	.	.	PUNCT
aijbe-1035	36	1	the	the	DET
aijbe-1035	36	2	specific	specific	ADJ
aijbe-1035	36	3	objectives	objective	NOUN
aijbe-1035	36	4	therefore	therefore	ADV
aijbe-1035	36	5	include	include	VERB
aijbe-1035	36	6	to	to	PART
aijbe-1035	36	7	:	:	PUNCT
aijbe-1035	36	8			ADJ
aijbe-1035	36	9	examine	examine	VERB
aijbe-1035	36	10	the	the	DET
aijbe-1035	36	11	influence	influence	NOUN
aijbe-1035	36	12	of	of	ADP
aijbe-1035	36	13	port	port	NOUN
aijbe-1035	36	14	service	service	NOUN
aijbe-1035	36	15	personalization	personalization	NOUN
aijbe-1035	36	16	on	on	ADP
aijbe-1035	36	17	customer	customer	NOUN
aijbe-1035	36	18	satisfaction	satisfaction	NOUN
aijbe-1035	36	19	of	of	ADP
aijbe-1035	36	20	nigeria	nigeria	PROPN
aijbe-1035	36	21	’s	’s	PART
aijbe-1035	36	22	port	port	PROPN
aijbe-1035	36	23	logistics	logistics	PROPN
aijbe-1035	36	24	service	service	NOUN
aijbe-1035	36	25	ecosystem	ecosystem	NOUN
aijbe-1035	36	26	.	.	PUNCT
aijbe-1035	37	1			VERB
aijbe-1035	37	2	ascertain	ascertain	VERB
aijbe-1035	37	3	how	how	SCONJ
aijbe-1035	37	4	online	online	ADJ
aijbe-1035	37	5	payment	payment	NOUN
aijbe-1035	37	6	integration	integration	NOUN
aijbe-1035	37	7	influences	influence	VERB
aijbe-1035	37	8	customer	customer	NOUN
aijbe-1035	37	9	satisfaction	satisfaction	NOUN
aijbe-1035	37	10	of	of	ADP
aijbe-1035	37	11	nigeria	nigeria	PROPN
aijbe-1035	37	12	’s	’s	PART
aijbe-1035	37	13	port	port	PROPN
aijbe-1035	37	14	logistics	logistics	PROPN
aijbe-1035	37	15	service	service	NOUN
aijbe-1035	37	16	ecosystem	ecosystem	NOUN
aijbe-1035	37	17	.	.	PUNCT
aijbe-1035	38	1	research	research	NOUN
aijbe-1035	38	2	questions	question	NOUN
aijbe-1035	38	3	this	this	DET
aijbe-1035	38	4	study	study	NOUN
aijbe-1035	38	5	attempt	attempt	NOUN
aijbe-1035	38	6	to	to	PART
aijbe-1035	38	7	provide	provide	VERB
aijbe-1035	38	8	answers	answer	NOUN
aijbe-1035	38	9	to	to	ADP
aijbe-1035	38	10	the	the	DET
aijbe-1035	38	11	following	follow	VERB
aijbe-1035	38	12	research	research	NOUN
aijbe-1035	38	13	questions	question	NOUN
aijbe-1035	38	14	:	:	PUNCT
aijbe-1035	38	15	aniebiet	aniebiet	PROPN
aijbe-1035	38	16	j.	j.	PROPN
aijbe-1035	38	17	etuk	etuk	PROPN
aijbe-1035	38	18	,	,	PUNCT
aijbe-1035	38	19	aniekan	aniekan	PROPN
aijbe-1035	38	20	eyo	eyo	PROPN
aijbe-1035	38	21	awah	awah	PROPN
aijbe-1035	38	22	and	and	CCONJ
aijbe-1035	38	23	aniefiok	aniefiok	PROPN
aijbe-1035	38	24	okon	okon	PROPN
aijbe-1035	38	25	akpan	akpan	PROPN
aijbe-1035	38	26	(	(	PUNCT
aijbe-1035	38	27	2025	2025	NUM
aijbe-1035	38	28	)	)	PUNCT
aijbe-1035	38	29	3	3	NUM
aijbe-1035	38	30	american	american	ADJ
aijbe-1035	38	31	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	38	32	journal	journal	NOUN
aijbe-1035	38	33	of	of	ADP
aijbe-1035	38	34	business	business	NOUN
aijbe-1035	38	35	and	and	CCONJ
aijbe-1035	38	36	economics	economic	NOUN
aijbe-1035	38	37	|	|	ADV
aijbe-1035	38	38	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	38	39			VERB
aijbe-1035	38	40	what	what	PRON
aijbe-1035	38	41	is	be	AUX
aijbe-1035	38	42	the	the	DET
aijbe-1035	38	43	influence	influence	NOUN
aijbe-1035	38	44	of	of	ADP
aijbe-1035	38	45	port	port	NOUN
aijbe-1035	38	46	service	service	NOUN
aijbe-1035	38	47	personalization	personalization	NOUN
aijbe-1035	38	48	on	on	ADP
aijbe-1035	38	49	customer	customer	NOUN
aijbe-1035	38	50	satisfaction	satisfaction	NOUN
aijbe-1035	38	51	of	of	ADP
aijbe-1035	38	52	nigeria	nigeria	PROPN
aijbe-1035	38	53	’s	’s	PART
aijbe-1035	38	54	port	port	PROPN
aijbe-1035	38	55	logistics	logistics	PROPN
aijbe-1035	38	56	service	service	NOUN
aijbe-1035	38	57	ecosystem	ecosystem	NOUN
aijbe-1035	38	58	?	?	PUNCT
aijbe-1035	39	1			VERB
aijbe-1035	39	2	to	to	ADP
aijbe-1035	39	3	what	what	DET
aijbe-1035	39	4	extent	extent	NOUN
aijbe-1035	39	5	does	do	AUX
aijbe-1035	39	6	online	online	ADJ
aijbe-1035	39	7	payment	payment	NOUN
aijbe-1035	39	8	integration	integration	NOUN
aijbe-1035	39	9	influences	influence	VERB
aijbe-1035	39	10	customer	customer	NOUN
aijbe-1035	39	11	satisfaction	satisfaction	NOUN
aijbe-1035	39	12	of	of	ADP
aijbe-1035	39	13	nigeria	nigeria	PROPN
aijbe-1035	39	14	’s	’s	PART
aijbe-1035	39	15	port	port	PROPN
aijbe-1035	39	16	logistics	logistics	PROPN
aijbe-1035	39	17	service	service	NOUN
aijbe-1035	39	18	ecosystem	ecosystem	NOUN
aijbe-1035	39	19	?	?	PUNCT
aijbe-1035	40	1	research	research	NOUN
aijbe-1035	40	2	hypotheses	hypothese	VERB
aijbe-1035	40	3	the	the	DET
aijbe-1035	40	4	following	follow	VERB
aijbe-1035	40	5	hypotheses	hypothesis	NOUN
aijbe-1035	40	6	were	be	AUX
aijbe-1035	40	7	postulated	postulate	VERB
aijbe-1035	40	8	to	to	PART
aijbe-1035	40	9	guide	guide	VERB
aijbe-1035	40	10	the	the	DET
aijbe-1035	40	11	study	study	NOUN
aijbe-1035	40	12	ho1	ho1	PROPN
aijbe-1035	40	13	:	:	PUNCT
aijbe-1035	40	14	port	port	NOUN
aijbe-1035	40	15	service	service	NOUN
aijbe-1035	40	16	personalization	personalization	NOUN
aijbe-1035	40	17	does	do	AUX
aijbe-1035	40	18	not	not	PART
aijbe-1035	40	19	significantly	significantly	ADV
aijbe-1035	40	20	influence	influence	VERB
aijbe-1035	40	21	customer	customer	NOUN
aijbe-1035	40	22	satisfaction	satisfaction	NOUN
aijbe-1035	40	23	of	of	ADP
aijbe-1035	40	24	nigeria	nigeria	PROPN
aijbe-1035	40	25	’s	’s	PART
aijbe-1035	40	26	port	port	PROPN
aijbe-1035	40	27	logistics	logistics	PROPN
aijbe-1035	40	28	service	service	NOUN
aijbe-1035	40	29	ecosystem	ecosystem	NOUN
aijbe-1035	40	30	.	.	PUNCT
aijbe-1035	41	1	ho2	ho2	NOUN
aijbe-1035	41	2	:	:	PUNCT
aijbe-1035	41	3	online	online	ADJ
aijbe-1035	41	4	payment	payment	NOUN
aijbe-1035	41	5	integration	integration	NOUN
aijbe-1035	41	6	does	do	AUX
aijbe-1035	41	7	not	not	PART
aijbe-1035	41	8	significantly	significantly	ADV
aijbe-1035	41	9	influence	influence	VERB
aijbe-1035	41	10	customer	customer	NOUN
aijbe-1035	41	11	satisfaction	satisfaction	NOUN
aijbe-1035	41	12	of	of	ADP
aijbe-1035	41	13	nigeria	nigeria	PROPN
aijbe-1035	41	14	’s	’s	PART
aijbe-1035	41	15	port	port	PROPN
aijbe-1035	41	16	logistics	logistics	PROPN
aijbe-1035	41	17	service	service	NOUN
aijbe-1035	41	18	ecosystem	ecosystem	NOUN
aijbe-1035	41	19	.	.	PUNCT
aijbe-1035	42	1	review	review	NOUN
aijbe-1035	42	2	of	of	ADP
aijbe-1035	42	3	related	related	ADJ
aijbe-1035	42	4	literature	literature	NOUN
aijbe-1035	42	5	concept	concept	NOUN
aijbe-1035	42	6	of	of	ADP
aijbe-1035	42	7	digital	digital	ADJ
aijbe-1035	42	8	customer	customer	NOUN
aijbe-1035	42	9	engagement	engagement	NOUN
aijbe-1035	42	10	drivers	driver	NOUN
aijbe-1035	42	11	the	the	DET
aijbe-1035	42	12	nigerian	nigerian	ADJ
aijbe-1035	42	13	port	port	NOUN
aijbe-1035	42	14	logistics	logistic	NOUN
aijbe-1035	42	15	sector	sector	NOUN
aijbe-1035	42	16	is	be	AUX
aijbe-1035	42	17	undergoing	undergo	VERB
aijbe-1035	42	18	a	a	DET
aijbe-1035	42	19	significant	significant	ADJ
aijbe-1035	42	20	transformation	transformation	NOUN
aijbe-1035	42	21	,	,	PUNCT
aijbe-1035	42	22	embracing	embrace	VERB
aijbe-1035	42	23	digital	digital	ADJ
aijbe-1035	42	24	technologies	technology	NOUN
aijbe-1035	42	25	to	to	PART
aijbe-1035	42	26	enhance	enhance	VERB
aijbe-1035	42	27	operational	operational	ADJ
aijbe-1035	42	28	efficiency	efficiency	NOUN
aijbe-1035	42	29	and	and	CCONJ
aijbe-1035	42	30	customer	customer	NOUN
aijbe-1035	42	31	satisfaction	satisfaction	NOUN
aijbe-1035	42	32	.	.	PUNCT
aijbe-1035	43	1	digital	digital	ADJ
aijbe-1035	43	2	customer	customer	NOUN
aijbe-1035	43	3	engagement	engagement	NOUN
aijbe-1035	43	4	drivers	driver	NOUN
aijbe-1035	43	5	—	—	PUNCT
aijbe-1035	43	6	such	such	ADJ
aijbe-1035	43	7	as	as	ADP
aijbe-1035	43	8	online	online	ADJ
aijbe-1035	43	9	payment	payment	NOUN
aijbe-1035	43	10	integration	integration	NOUN
aijbe-1035	43	11	,	,	PUNCT
aijbe-1035	43	12	real	real	ADJ
aijbe-1035	43	13	-	-	PUNCT
aijbe-1035	43	14	time	time	NOUN
aijbe-1035	43	15	tracking	tracking	NOUN
aijbe-1035	43	16	,	,	PUNCT
aijbe-1035	43	17	port	port	NOUN
aijbe-1035	43	18	service	service	NOUN
aijbe-1035	43	19	personalization	personalization	NOUN
aijbe-1035	43	20	and	and	CCONJ
aijbe-1035	43	21	automated	automate	VERB
aijbe-1035	43	22	services	service	NOUN
aijbe-1035	43	23	—	—	PUNCT
aijbe-1035	43	24	play	play	VERB
aijbe-1035	43	25	a	a	DET
aijbe-1035	43	26	pivotal	pivotal	ADJ
aijbe-1035	43	27	role	role	NOUN
aijbe-1035	43	28	in	in	ADP
aijbe-1035	43	29	this	this	DET
aijbe-1035	43	30	evolution	evolution	NOUN
aijbe-1035	43	31	.	.	PUNCT
aijbe-1035	44	1	understanding	understand	VERB
aijbe-1035	44	2	these	these	DET
aijbe-1035	44	3	drivers	driver	NOUN
aijbe-1035	44	4	is	be	AUX
aijbe-1035	44	5	crucial	crucial	ADJ
aijbe-1035	44	6	for	for	ADP
aijbe-1035	44	7	stakeholders	stakeholder	NOUN
aijbe-1035	44	8	aiming	aim	VERB
aijbe-1035	44	9	to	to	PART
aijbe-1035	44	10	improve	improve	VERB
aijbe-1035	44	11	service	service	NOUN
aijbe-1035	44	12	delivery	delivery	NOUN
aijbe-1035	44	13	and	and	CCONJ
aijbe-1035	44	14	maintain	maintain	VERB
aijbe-1035	44	15	competitiveness	competitiveness	NOUN
aijbe-1035	44	16	in	in	ADP
aijbe-1035	44	17	the	the	DET
aijbe-1035	44	18	global	global	ADJ
aijbe-1035	44	19	maritime	maritime	ADJ
aijbe-1035	44	20	industry	industry	NOUN
aijbe-1035	44	21	.	.	PUNCT
aijbe-1035	45	1	digital	digital	ADJ
aijbe-1035	45	2	customer	customer	NOUN
aijbe-1035	45	3	engagement	engagement	NOUN
aijbe-1035	45	4	drivers	driver	NOUN
aijbe-1035	45	5	refer	refer	VERB
aijbe-1035	45	6	to	to	ADP
aijbe-1035	45	7	the	the	DET
aijbe-1035	45	8	technological	technological	ADJ
aijbe-1035	45	9	tools	tool	NOUN
aijbe-1035	45	10	and	and	CCONJ
aijbe-1035	45	11	strategies	strategy	NOUN
aijbe-1035	45	12	employed	employ	VERB
aijbe-1035	45	13	to	to	PART
aijbe-1035	45	14	interact	interact	VERB
aijbe-1035	45	15	with	with	ADP
aijbe-1035	45	16	customers	customer	NOUN
aijbe-1035	45	17	,	,	PUNCT
aijbe-1035	45	18	streamline	streamline	VERB
aijbe-1035	45	19	services	service	NOUN
aijbe-1035	45	20	,	,	PUNCT
aijbe-1035	45	21	and	and	CCONJ
aijbe-1035	45	22	foster	foster	ADJ
aijbe-1035	45	23	long	long	ADJ
aijbe-1035	45	24	-	-	PUNCT
aijbe-1035	45	25	term	term	NOUN
aijbe-1035	45	26	relationships	relationship	NOUN
aijbe-1035	45	27	.	.	PUNCT
aijbe-1035	46	1	in	in	ADP
aijbe-1035	46	2	the	the	DET
aijbe-1035	46	3	context	context	NOUN
aijbe-1035	46	4	of	of	ADP
aijbe-1035	46	5	port	port	NOUN
aijbe-1035	46	6	logistics	logistic	NOUN
aijbe-1035	46	7	,	,	PUNCT
aijbe-1035	46	8	these	these	PRON
aijbe-1035	46	9	include	include	VERB
aijbe-1035	46	10	:	:	PUNCT
aijbe-1035	46	11			NOUN
aijbe-1035	46	12	online	online	PROPN
aijbe-1035	46	13	service	service	NOUN
aijbe-1035	46	14	platforms	platform	NOUN
aijbe-1035	46	15	:	:	PUNCT
aijbe-1035	46	16	web	web	NOUN
aijbe-1035	46	17	-	-	PUNCT
aijbe-1035	46	18	based	base	VERB
aijbe-1035	46	19	portals	portal	NOUN
aijbe-1035	46	20	enabling	enable	VERB
aijbe-1035	46	21	customers	customer	NOUN
aijbe-1035	46	22	to	to	PART
aijbe-1035	46	23	access	access	VERB
aijbe-1035	46	24	services	service	NOUN
aijbe-1035	46	25	such	such	ADJ
aijbe-1035	46	26	as	as	ADP
aijbe-1035	46	27	cargo	cargo	NOUN
aijbe-1035	46	28	tracking	tracking	NOUN
aijbe-1035	46	29	,	,	PUNCT
aijbe-1035	46	30	payment	payment	NOUN
aijbe-1035	46	31	processing	processing	NOUN
aijbe-1035	46	32	,	,	PUNCT
aijbe-1035	46	33	and	and	CCONJ
aijbe-1035	46	34	documentation	documentation	NOUN
aijbe-1035	46	35	.	.	PUNCT
aijbe-1035	47	1			X
aijbe-1035	47	2	real	real	ADJ
aijbe-1035	47	3	-	-	PUNCT
aijbe-1035	47	4	time	time	NOUN
aijbe-1035	47	5	tracking	tracking	NOUN
aijbe-1035	47	6	systems	system	NOUN
aijbe-1035	47	7	:	:	PUNCT
aijbe-1035	47	8	gps	gps	PROPN
aijbe-1035	47	9	and	and	CCONJ
aijbe-1035	47	10	iot	iot	NOUN
aijbe-1035	47	11	technologies	technology	NOUN
aijbe-1035	47	12	providing	provide	VERB
aijbe-1035	47	13	live	live	ADJ
aijbe-1035	47	14	updates	update	NOUN
aijbe-1035	47	15	on	on	ADP
aijbe-1035	47	16	cargo	cargo	NOUN
aijbe-1035	47	17	movement	movement	NOUN
aijbe-1035	47	18	,	,	PUNCT
aijbe-1035	47	19	enhancing	enhance	VERB
aijbe-1035	47	20	transparency	transparency	NOUN
aijbe-1035	47	21	and	and	CCONJ
aijbe-1035	47	22	trust	trust	NOUN
aijbe-1035	47	23	.	.	PUNCT
aijbe-1035	48	1			PROPN
aijbe-1035	48	2	automated	automate	VERB
aijbe-1035	48	3	communication	communication	NOUN
aijbe-1035	48	4	channels	channel	NOUN
aijbe-1035	48	5	:	:	PUNCT
aijbe-1035	48	6	chat	chat	VERB
aijbe-1035	48	7	bots	bot	NOUN
aijbe-1035	48	8	and	and	CCONJ
aijbe-1035	48	9	automated	automate	VERB
aijbe-1035	48	10	emails	email	NOUN
aijbe-1035	48	11	facilitating	facilitate	VERB
aijbe-1035	48	12	timely	timely	ADJ
aijbe-1035	48	13	information	information	NOUN
aijbe-1035	48	14	dissemination	dissemination	NOUN
aijbe-1035	48	15	and	and	CCONJ
aijbe-1035	48	16	customer	customer	NOUN
aijbe-1035	48	17	support	support	NOUN
aijbe-1035	48	18	.	.	PUNCT
aijbe-1035	49	1			X
aijbe-1035	49	2	mobile	mobile	ADJ
aijbe-1035	49	3	applications	application	NOUN
aijbe-1035	49	4	:	:	PUNCT
aijbe-1035	49	5	apps	app	NOUN
aijbe-1035	49	6	offering	offer	VERB
aijbe-1035	49	7	on	on	ADP
aijbe-1035	49	8	-	-	PUNCT
aijbe-1035	49	9	the	the	DET
aijbe-1035	49	10	-	-	PUNCT
aijbe-1035	49	11	go	go	NOUN
aijbe-1035	49	12	access	access	NOUN
aijbe-1035	49	13	to	to	ADP
aijbe-1035	49	14	port	port	NOUN
aijbe-1035	49	15	services	service	NOUN
aijbe-1035	49	16	,	,	PUNCT
aijbe-1035	49	17	improving	improve	VERB
aijbe-1035	49	18	convenience	convenience	NOUN
aijbe-1035	49	19	for	for	ADP
aijbe-1035	49	20	users	user	NOUN
aijbe-1035	49	21	.	.	PUNCT
aijbe-1035	50	1	nigeria	nigeria	PROPN
aijbe-1035	50	2	has	have	AUX
aijbe-1035	50	3	initiated	initiate	VERB
aijbe-1035	50	4	several	several	ADJ
aijbe-1035	50	5	digital	digital	ADJ
aijbe-1035	50	6	initiatives	initiative	NOUN
aijbe-1035	50	7	to	to	PART
aijbe-1035	50	8	modernize	modernize	VERB
aijbe-1035	50	9	its	its	PRON
aijbe-1035	50	10	port	port	NOUN
aijbe-1035	50	11	operations	operation	NOUN
aijbe-1035	50	12	:	:	PUNCT
aijbe-1035	50	13			NOUN
aijbe-1035	50	14	digitalization	digitalization	NOUN
aijbe-1035	50	15	roadmap	roadmap	NOUN
aijbe-1035	50	16	:	:	PUNCT
aijbe-1035	50	17	the	the	DET
aijbe-1035	50	18	nigerian	nigerian	ADJ
aijbe-1035	50	19	ports	port	NOUN
aijbe-1035	50	20	authority	authority	NOUN
aijbe-1035	50	21	(	(	PUNCT
aijbe-1035	50	22	npa	npa	NOUN
aijbe-1035	50	23	)	)	PUNCT
aijbe-1035	50	24	aims	aim	VERB
aijbe-1035	50	25	to	to	PART
aijbe-1035	50	26	achieve	achieve	VERB
aijbe-1035	50	27	full	full	ADJ
aijbe-1035	50	28	digitalization	digitalization	NOUN
aijbe-1035	50	29	of	of	ADP
aijbe-1035	50	30	port	port	NOUN
aijbe-1035	50	31	operations	operation	NOUN
aijbe-1035	50	32	by	by	ADP
aijbe-1035	50	33	2025	2025	NUM
aijbe-1035	50	34	,	,	PUNCT
aijbe-1035	50	35	focusing	focus	VERB
aijbe-1035	50	36	on	on	ADP
aijbe-1035	50	37	creating	create	VERB
aijbe-1035	50	38	a	a	DET
aijbe-1035	50	39	paperless	paperless	NOUN
aijbe-1035	50	40	and	and	CCONJ
aijbe-1035	50	41	efficient	efficient	ADJ
aijbe-1035	50	42	system	system	NOUN
aijbe-1035	50	43	.(ship	.(ship	CCONJ
aijbe-1035	50	44	technology	technology	NOUN
aijbe-1035	50	45	)	)	PUNCT
aijbe-1035	50	46			NOUN
aijbe-1035	50	47	electronic	electronic	ADJ
aijbe-1035	50	48	truck	truck	NOUN
aijbe-1035	50	49	call	call	NOUN
aijbe-1035	50	50	-	-	PUNCT
aijbe-1035	50	51	up	up	ADP
aijbe-1035	50	52	system	system	NOUN
aijbe-1035	50	53	(	(	PUNCT
aijbe-1035	50	54	eto	eto	PROPN
aijbe-1035	50	55	):	):	PUNCT
aijbe-1035	50	56	implemented	implement	VERB
aijbe-1035	50	57	to	to	PART
aijbe-1035	50	58	manage	manage	VERB
aijbe-1035	50	59	truck	truck	NOUN
aijbe-1035	50	60	traffic	traffic	NOUN
aijbe-1035	50	61	and	and	CCONJ
aijbe-1035	50	62	reduce	reduce	VERB
aijbe-1035	50	63	congestion	congestion	NOUN
aijbe-1035	50	64	at	at	ADP
aijbe-1035	50	65	ports	port	NOUN
aijbe-1035	50	66	,	,	PUNCT
aijbe-1035	50	67	enhancing	enhance	VERB
aijbe-1035	50	68	operational	operational	ADJ
aijbe-1035	50	69	efficiency	efficiency	NOUN
aijbe-1035	50	70	.	.	PUNCT
aijbe-1035	51	1			X
aijbe-1035	51	2	electronic	electronic	ADJ
aijbe-1035	51	3	regulatory	regulatory	ADJ
aijbe-1035	51	4	port	port	NOUN
aijbe-1035	51	5	portal	portal	NOUN
aijbe-1035	51	6	(	(	PUNCT
aijbe-1035	51	7	erpp	erpp	NOUN
aijbe-1035	51	8	):	):	PUNCT
aijbe-1035	51	9	developed	develop	VERB
aijbe-1035	51	10	by	by	ADP
aijbe-1035	51	11	the	the	DET
aijbe-1035	51	12	nigerian	nigerian	ADJ
aijbe-1035	51	13	shippers	shipper	NOUN
aijbe-1035	51	14	’	’	PART
aijbe-1035	51	15	council	council	NOUN
aijbe-1035	51	16	to	to	PART
aijbe-1035	51	17	streamline	streamline	VERB
aijbe-1035	51	18	regulatory	regulatory	ADJ
aijbe-1035	51	19	processes	process	NOUN
aijbe-1035	51	20	and	and	CCONJ
aijbe-1035	51	21	improve	improve	VERB
aijbe-1035	51	22	transparency	transparency	NOUN
aijbe-1035	51	23	.(shippingposition	.(shippingposition	PUNCT
aijbe-1035	51	24	)	)	PUNCT
aijbe-1035	51	25			PUNCT
aijbe-1035	51	26	online	online	PROPN
aijbe-1035	51	27	terminal	terminal	PROPN
aijbe-1035	51	28	services	services	PROPN
aijbe-1035	51	29	:	:	PUNCT
aijbe-1035	51	30	platforms	platform	NOUN
aijbe-1035	51	31	like	like	ADP
aijbe-1035	51	32	the	the	DET
aijbe-1035	51	33	one	one	NOUN
aijbe-1035	51	34	launched	launch	VERB
aijbe-1035	51	35	by	by	ADP
aijbe-1035	51	36	the	the	DET
aijbe-1035	51	37	west	west	PROPN
aijbe-1035	51	38	africa	africa	PROPN
aijbe-1035	51	39	container	container	PROPN
aijbe-1035	51	40	terminal	terminal	PROPN
aijbe-1035	51	41	(	(	PUNCT
aijbe-1035	51	42	wact	wact	PROPN
aijbe-1035	51	43	)	)	PUNCT
aijbe-1035	51	44	at	at	ADP
aijbe-1035	51	45	the	the	DET
aijbe-1035	51	46	port	port	NOUN
aijbe-1035	51	47	of	of	ADP
aijbe-1035	51	48	onne	onne	NOUN
aijbe-1035	51	49	allow	allow	VERB
aijbe-1035	51	50	customers	customer	NOUN
aijbe-1035	51	51	to	to	PART
aijbe-1035	51	52	manage	manage	VERB
aijbe-1035	51	53	cargo	cargo	NOUN
aijbe-1035	51	54	movements	movement	NOUN
aijbe-1035	51	55	digitally	digitally	ADV
aijbe-1035	51	56	,	,	PUNCT
aijbe-1035	51	57	offering	offer	VERB
aijbe-1035	51	58	real	real	ADJ
aijbe-1035	51	59	-	-	PUNCT
aijbe-1035	51	60	time	time	NOUN
aijbe-1035	51	61	visibility	visibility	NOUN
aijbe-1035	51	62	and	and	CCONJ
aijbe-1035	51	63	control	control	NOUN
aijbe-1035	51	64	.(the	.(the	PROPN
aijbe-1035	51	65	guardian	guardian	PROPN
aijbe-1035	51	66	nigeria	nigeria	PROPN
aijbe-1035	51	67	)	)	PUNCT
aijbe-1035	51	68	the	the	DET
aijbe-1035	51	69	adoption	adoption	NOUN
aijbe-1035	51	70	of	of	ADP
aijbe-1035	51	71	digital	digital	ADJ
aijbe-1035	51	72	customer	customer	NOUN
aijbe-1035	51	73	engagement	engagement	NOUN
aijbe-1035	51	74	drivers	driver	NOUN
aijbe-1035	51	75	has	have	AUX
aijbe-1035	51	76	led	lead	VERB
aijbe-1035	51	77	to	to	ADP
aijbe-1035	51	78	:	:	PUNCT
aijbe-1035	51	79			PRON
aijbe-1035	51	80	enhanced	enhance	VERB
aijbe-1035	51	81	transparency	transparency	NOUN
aijbe-1035	51	82	:	:	PUNCT
aijbe-1035	51	83	real	real	ADJ
aijbe-1035	51	84	-	-	PUNCT
aijbe-1035	51	85	time	time	NOUN
aijbe-1035	51	86	tracking	tracking	NOUN
aijbe-1035	51	87	systems	system	NOUN
aijbe-1035	51	88	provide	provide	VERB
aijbe-1035	51	89	customers	customer	NOUN
aijbe-1035	51	90	with	with	ADP
aijbe-1035	51	91	up	up	ADP
aijbe-1035	51	92	-	-	PUNCT
aijbe-1035	51	93	to	to	ADP
aijbe-1035	51	94	-	-	PUNCT
aijbe-1035	51	95	date	date	NOUN
aijbe-1035	51	96	information	information	NOUN
aijbe-1035	51	97	on	on	ADP
aijbe-1035	51	98	cargo	cargo	NOUN
aijbe-1035	51	99	status	status	NOUN
aijbe-1035	51	100	,	,	PUNCT
aijbe-1035	51	101	fostering	foster	VERB
aijbe-1035	51	102	trust.(adubiexpress.com	trust.(adubiexpress.com	NOUN
aijbe-1035	51	103	)	)	PUNCT
aijbe-1035	51	104			NOUN
aijbe-1035	51	105	improved	improve	VERB
aijbe-1035	51	106	efficiency	efficiency	NOUN
aijbe-1035	51	107	:	:	PUNCT
aijbe-1035	51	108	automated	automate	VERB
aijbe-1035	51	109	processes	process	NOUN
aijbe-1035	51	110	reduce	reduce	VERB
aijbe-1035	51	111	delays	delay	NOUN
aijbe-1035	51	112	and	and	CCONJ
aijbe-1035	51	113	errors	error	NOUN
aijbe-1035	51	114	,	,	PUNCT
aijbe-1035	51	115	leading	lead	VERB
aijbe-1035	51	116	to	to	ADP
aijbe-1035	51	117	faster	fast	ADJ
aijbe-1035	51	118	service	service	NOUN
aijbe-1035	51	119	delivery	delivery	NOUN
aijbe-1035	51	120	.	.	PUNCT
aijbe-1035	52	1	https://www.ship-technology.com/news/nigeria-digitalised-port-operations/?utm_source=chatgpt.com	https://www.ship-technology.com/news/nigeria-digitalised-port-operations/?utm_source=chatgpt.com	X
aijbe-1035	53	1	https://shippingposition.com.ng/port-digitalization-still-in-hybrid-stage-due-to-economic-challenges-shippers-council/?utm_source=chatgpt.com	https://shippingposition.com.ng/port-digitalization-still-in-hybrid-stage-due-to-economic-challenges-shippers-council/?utm_source=chatgpt.com	PROPN
aijbe-1035	53	2	https://guardian.ng/business-services/firm-launches-digital-platform-to-aid-cargo-movement/?utm_source=chatgpt.com	https://guardian.ng/business-services/firm-launches-digital-platform-to-aid-cargo-movement/?utm_source=chatgpt.com	PROPN
aijbe-1035	53	3	https://adubiexpress.com/the-role-of-technology-in-revolutionizing-logistics-in-nigeria/?utm_source=chatgpt.com	https://adubiexpress.com/the-role-of-technology-in-revolutionizing-logistics-in-nigeria/?utm_source=chatgpt.com	X
aijbe-1035	54	1	aniebiet	aniebiet	PROPN
aijbe-1035	54	2	j.	j.	PROPN
aijbe-1035	54	3	etuk	etuk	PROPN
aijbe-1035	54	4	,	,	PUNCT
aijbe-1035	54	5	aniekan	aniekan	PROPN
aijbe-1035	54	6	eyo	eyo	PROPN
aijbe-1035	54	7	awah	awah	PROPN
aijbe-1035	54	8	and	and	CCONJ
aijbe-1035	54	9	aniefiok	aniefiok	PROPN
aijbe-1035	54	10	okon	okon	PROPN
aijbe-1035	54	11	akpan	akpan	PROPN
aijbe-1035	54	12	(	(	PUNCT
aijbe-1035	54	13	2025	2025	NUM
aijbe-1035	54	14	)	)	PUNCT
aijbe-1035	54	15	4	4	NUM
aijbe-1035	54	16	american	american	ADJ
aijbe-1035	54	17	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	54	18	journal	journal	NOUN
aijbe-1035	54	19	of	of	ADP
aijbe-1035	54	20	business	business	NOUN
aijbe-1035	54	21	and	and	CCONJ
aijbe-1035	54	22	economics	economic	NOUN
aijbe-1035	54	23	|	|	ADV
aijbe-1035	54	24	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	54	25			NOUN
aijbe-1035	54	26	increased	increase	VERB
aijbe-1035	54	27	accessibility	accessibility	NOUN
aijbe-1035	54	28	:	:	PUNCT
aijbe-1035	54	29	mobile	mobile	ADJ
aijbe-1035	54	30	applications	application	NOUN
aijbe-1035	54	31	and	and	CCONJ
aijbe-1035	54	32	online	online	ADJ
aijbe-1035	54	33	platforms	platform	NOUN
aijbe-1035	54	34	make	make	VERB
aijbe-1035	54	35	it	it	PRON
aijbe-1035	54	36	easier	easy	ADJ
aijbe-1035	54	37	for	for	SCONJ
aijbe-1035	54	38	customers	customer	NOUN
aijbe-1035	54	39	to	to	PART
aijbe-1035	54	40	access	access	VERB
aijbe-1035	54	41	services	service	NOUN
aijbe-1035	54	42	anytime	anytime	ADV
aijbe-1035	54	43	,	,	PUNCT
aijbe-1035	54	44	anywhere	anywhere	ADV
aijbe-1035	54	45	.	.	PUNCT
aijbe-1035	55	1			X
aijbe-1035	55	2	personalized	personalized	ADJ
aijbe-1035	55	3	services	service	NOUN
aijbe-1035	55	4	:	:	PUNCT
aijbe-1035	55	5	data	datum	NOUN
aijbe-1035	55	6	analytics	analytic	NOUN
aijbe-1035	55	7	enable	enable	VERB
aijbe-1035	55	8	the	the	DET
aijbe-1035	55	9	customization	customization	NOUN
aijbe-1035	55	10	of	of	ADP
aijbe-1035	55	11	services	service	NOUN
aijbe-1035	55	12	to	to	PART
aijbe-1035	55	13	meet	meet	VERB
aijbe-1035	55	14	individual	individual	ADJ
aijbe-1035	55	15	customer	customer	NOUN
aijbe-1035	55	16	needs	need	NOUN
aijbe-1035	55	17	.	.	PUNCT
aijbe-1035	56	1	digital	digital	ADJ
aijbe-1035	56	2	customer	customer	NOUN
aijbe-1035	56	3	engagement	engagement	NOUN
aijbe-1035	56	4	drivers	driver	NOUN
aijbe-1035	56	5	can	can	AUX
aijbe-1035	56	6	aid	aid	VERB
aijbe-1035	56	7	to	to	PART
aijbe-1035	56	8	transform	transform	VERB
aijbe-1035	56	9	nigeria	nigeria	PROPN
aijbe-1035	56	10	's	's	PART
aijbe-1035	56	11	port	port	NOUN
aijbe-1035	56	12	logistics	logistic	NOUN
aijbe-1035	56	13	ecosystem	ecosystem	NOUN
aijbe-1035	56	14	,	,	PUNCT
aijbe-1035	56	15	offering	offer	VERB
aijbe-1035	56	16	opportunities	opportunity	NOUN
aijbe-1035	56	17	for	for	ADP
aijbe-1035	56	18	improved	improved	ADJ
aijbe-1035	56	19	efficiency	efficiency	NOUN
aijbe-1035	56	20	,	,	PUNCT
aijbe-1035	56	21	transparency	transparency	NOUN
aijbe-1035	56	22	,	,	PUNCT
aijbe-1035	56	23	and	and	CCONJ
aijbe-1035	56	24	customer	customer	NOUN
aijbe-1035	56	25	satisfaction	satisfaction	NOUN
aijbe-1035	56	26	.	.	PUNCT
aijbe-1035	57	1	while	while	SCONJ
aijbe-1035	57	2	challenges	challenge	NOUN
aijbe-1035	57	3	exist	exist	VERB
aijbe-1035	57	4	,	,	PUNCT
aijbe-1035	57	5	strategic	strategic	ADJ
aijbe-1035	57	6	investments	investment	NOUN
aijbe-1035	57	7	in	in	ADP
aijbe-1035	57	8	infrastructure	infrastructure	NOUN
aijbe-1035	57	9	,	,	PUNCT
aijbe-1035	57	10	capacity	capacity	NOUN
aijbe-1035	57	11	building	building	NOUN
aijbe-1035	57	12	,	,	PUNCT
aijbe-1035	57	13	and	and	CCONJ
aijbe-1035	57	14	policy	policy	NOUN
aijbe-1035	57	15	development	development	NOUN
aijbe-1035	57	16	can	can	AUX
aijbe-1035	57	17	facilitate	facilitate	VERB
aijbe-1035	57	18	the	the	DET
aijbe-1035	57	19	successful	successful	ADJ
aijbe-1035	57	20	integration	integration	NOUN
aijbe-1035	57	21	of	of	ADP
aijbe-1035	57	22	digital	digital	ADJ
aijbe-1035	57	23	technologies	technology	NOUN
aijbe-1035	57	24	,	,	PUNCT
aijbe-1035	57	25	positioning	position	VERB
aijbe-1035	57	26	nigeria	nigeria	PROPN
aijbe-1035	57	27	's	's	PART
aijbe-1035	57	28	ports	port	NOUN
aijbe-1035	57	29	as	as	ADP
aijbe-1035	57	30	competitive	competitive	ADJ
aijbe-1035	57	31	players	player	NOUN
aijbe-1035	57	32	in	in	ADP
aijbe-1035	57	33	the	the	DET
aijbe-1035	57	34	global	global	ADJ
aijbe-1035	57	35	maritime	maritime	ADJ
aijbe-1035	57	36	industry	industry	NOUN
aijbe-1035	57	37	.	.	PUNCT
aijbe-1035	58	1	port	port	NOUN
aijbe-1035	58	2	service	service	NOUN
aijbe-1035	58	3	personalization	personalization	NOUN
aijbe-1035	58	4	and	and	CCONJ
aijbe-1035	58	5	customer	customer	NOUN
aijbe-1035	58	6	satisfaction	satisfaction	NOUN
aijbe-1035	58	7	port	port	NOUN
aijbe-1035	58	8	service	service	NOUN
aijbe-1035	58	9	personalization	personalization	NOUN
aijbe-1035	58	10	involves	involve	VERB
aijbe-1035	58	11	tailoring	tailor	VERB
aijbe-1035	58	12	port	port	NOUN
aijbe-1035	58	13	services	service	NOUN
aijbe-1035	58	14	to	to	PART
aijbe-1035	58	15	meet	meet	VERB
aijbe-1035	58	16	the	the	DET
aijbe-1035	58	17	specific	specific	ADJ
aijbe-1035	58	18	needs	need	NOUN
aijbe-1035	58	19	and	and	CCONJ
aijbe-1035	58	20	preferences	preference	NOUN
aijbe-1035	58	21	of	of	ADP
aijbe-1035	58	22	individual	individual	ADJ
aijbe-1035	58	23	customers	customer	NOUN
aijbe-1035	58	24	.	.	PUNCT
aijbe-1035	59	1	this	this	DET
aijbe-1035	59	2	approach	approach	NOUN
aijbe-1035	59	3	aims	aim	VERB
aijbe-1035	59	4	to	to	PART
aijbe-1035	59	5	enhance	enhance	VERB
aijbe-1035	59	6	customer	customer	NOUN
aijbe-1035	59	7	satisfaction	satisfaction	NOUN
aijbe-1035	59	8	,	,	PUNCT
aijbe-1035	59	9	loyalty	loyalty	NOUN
aijbe-1035	59	10	and	and	CCONJ
aijbe-1035	59	11	operational	operational	ADJ
aijbe-1035	59	12	efficiency	efficiency	NOUN
aijbe-1035	59	13	by	by	ADP
aijbe-1035	59	14	delivering	deliver	VERB
aijbe-1035	59	15	customized	customize	VERB
aijbe-1035	59	16	experiences	experience	NOUN
aijbe-1035	59	17	.	.	PUNCT
aijbe-1035	60	1	in	in	ADP
aijbe-1035	60	2	the	the	DET
aijbe-1035	60	3	context	context	NOUN
aijbe-1035	60	4	of	of	ADP
aijbe-1035	60	5	port	port	NOUN
aijbe-1035	60	6	logistics	logistic	NOUN
aijbe-1035	60	7	,	,	PUNCT
aijbe-1035	60	8	personalization	personalization	NOUN
aijbe-1035	60	9	can	can	AUX
aijbe-1035	60	10	encompass	encompass	VERB
aijbe-1035	60	11	various	various	ADJ
aijbe-1035	60	12	aspects	aspect	NOUN
aijbe-1035	60	13	,	,	PUNCT
aijbe-1035	60	14	including	include	VERB
aijbe-1035	60	15	real	real	ADJ
aijbe-1035	60	16	-	-	PUNCT
aijbe-1035	60	17	time	time	NOUN
aijbe-1035	60	18	cargo	cargo	NOUN
aijbe-1035	60	19	tracking	tracking	NOUN
aijbe-1035	60	20	,	,	PUNCT
aijbe-1035	60	21	customized	customize	VERB
aijbe-1035	60	22	communication	communication	NOUN
aijbe-1035	60	23	channels	channel	NOUN
aijbe-1035	60	24	and	and	CCONJ
aijbe-1035	60	25	flexible	flexible	ADJ
aijbe-1035	60	26	service	service	NOUN
aijbe-1035	60	27	offerings	offering	NOUN
aijbe-1035	60	28	(	(	PUNCT
aijbe-1035	60	29	taylor	taylor	PROPN
aijbe-1035	60	30	and	and	CCONJ
aijbe-1035	60	31	francis	francis	PROPN
aijbe-1035	60	32	,	,	PUNCT
aijbe-1035	60	33	2025	2025	NUM
aijbe-1035	60	34	)	)	PUNCT
aijbe-1035	60	35	.	.	PUNCT
aijbe-1035	61	1	nigeria	nigeria	PROPN
aijbe-1035	61	2	's	's	PART
aijbe-1035	61	3	port	port	NOUN
aijbe-1035	61	4	sector	sector	NOUN
aijbe-1035	61	5	has	have	AUX
aijbe-1035	61	6	been	be	AUX
aijbe-1035	61	7	undergoing	undergo	VERB
aijbe-1035	61	8	significant	significant	ADJ
aijbe-1035	61	9	reforms	reform	NOUN
aijbe-1035	61	10	aimed	aim	VERB
aijbe-1035	61	11	at	at	ADP
aijbe-1035	61	12	enhancing	enhance	VERB
aijbe-1035	61	13	efficiency	efficiency	NOUN
aijbe-1035	61	14	and	and	CCONJ
aijbe-1035	61	15	competitiveness	competitiveness	NOUN
aijbe-1035	61	16	.	.	PUNCT
aijbe-1035	62	1	the	the	DET
aijbe-1035	62	2	nigerian	nigerian	ADJ
aijbe-1035	62	3	ports	port	NOUN
aijbe-1035	62	4	authority	authority	NOUN
aijbe-1035	62	5	(	(	PUNCT
aijbe-1035	62	6	npa	npa	NOUN
aijbe-1035	62	7	)	)	PUNCT
aijbe-1035	62	8	has	have	AUX
aijbe-1035	62	9	embarked	embark	VERB
aijbe-1035	62	10	on	on	ADP
aijbe-1035	62	11	a	a	DET
aijbe-1035	62	12	digitalization	digitalization	NOUN
aijbe-1035	62	13	roadmap	roadmap	NOUN
aijbe-1035	62	14	to	to	PART
aijbe-1035	62	15	transform	transform	VERB
aijbe-1035	62	16	port	port	NOUN
aijbe-1035	62	17	operations	operation	NOUN
aijbe-1035	62	18	into	into	ADP
aijbe-1035	62	19	a	a	DET
aijbe-1035	62	20	fully	fully	ADV
aijbe-1035	62	21	digital	digital	ADJ
aijbe-1035	62	22	ecosystem	ecosystem	NOUN
aijbe-1035	62	23	by	by	ADP
aijbe-1035	62	24	2025	2025	NUM
aijbe-1035	62	25	.	.	PUNCT
aijbe-1035	63	1	this	this	DET
aijbe-1035	63	2	initiative	initiative	NOUN
aijbe-1035	63	3	includes	include	VERB
aijbe-1035	63	4	the	the	DET
aijbe-1035	63	5	deployment	deployment	NOUN
aijbe-1035	63	6	of	of	ADP
aijbe-1035	63	7	systems	system	NOUN
aijbe-1035	63	8	such	such	ADJ
aijbe-1035	63	9	as	as	ADP
aijbe-1035	63	10	the	the	DET
aijbe-1035	63	11	oracle	oracle	NOUN
aijbe-1035	63	12	enterprise	enterprise	NOUN
aijbe-1035	63	13	business	business	NOUN
aijbe-1035	63	14	suite	suite	NOUN
aijbe-1035	63	15	and	and	CCONJ
aijbe-1035	63	16	the	the	DET
aijbe-1035	63	17	billing	billing	NOUN
aijbe-1035	63	18	/	/	SYM
aijbe-1035	63	19	revenue	revenue	NOUN
aijbe-1035	63	20	and	and	CCONJ
aijbe-1035	63	21	invoice	invoice	NOUN
aijbe-1035	63	22	management	management	NOUN
aijbe-1035	63	23	system	system	NOUN
aijbe-1035	63	24	(	(	PUNCT
aijbe-1035	63	25	rims	rim	NOUN
aijbe-1035	63	26	)	)	PUNCT
aijbe-1035	63	27	to	to	PART
aijbe-1035	63	28	streamline	streamline	VERB
aijbe-1035	63	29	operations	operation	NOUN
aijbe-1035	63	30	and	and	CCONJ
aijbe-1035	63	31	improve	improve	VERB
aijbe-1035	63	32	customer	customer	NOUN
aijbe-1035	63	33	service	service	NOUN
aijbe-1035	63	34	.	.	PUNCT
aijbe-1035	64	1	despite	despite	SCONJ
aijbe-1035	64	2	these	these	DET
aijbe-1035	64	3	efforts	effort	NOUN
aijbe-1035	64	4	,	,	PUNCT
aijbe-1035	64	5	the	the	DET
aijbe-1035	64	6	digitalization	digitalization	NOUN
aijbe-1035	64	7	process	process	NOUN
aijbe-1035	64	8	remains	remain	VERB
aijbe-1035	64	9	in	in	ADP
aijbe-1035	64	10	a	a	DET
aijbe-1035	64	11	hybrid	hybrid	ADJ
aijbe-1035	64	12	stage	stage	NOUN
aijbe-1035	64	13	due	due	ADP
aijbe-1035	64	14	to	to	ADP
aijbe-1035	64	15	economic	economic	ADJ
aijbe-1035	64	16	challenges	challenge	NOUN
aijbe-1035	64	17	and	and	CCONJ
aijbe-1035	64	18	infrastructural	infrastructural	ADJ
aijbe-1035	64	19	constraints	constraint	NOUN
aijbe-1035	64	20	.	.	PUNCT
aijbe-1035	65	1	many	many	ADJ
aijbe-1035	65	2	stakeholders	stakeholder	NOUN
aijbe-1035	65	3	still	still	ADV
aijbe-1035	65	4	rely	rely	VERB
aijbe-1035	65	5	on	on	ADP
aijbe-1035	65	6	manual	manual	ADJ
aijbe-1035	65	7	processes	process	NOUN
aijbe-1035	65	8	,	,	PUNCT
aijbe-1035	65	9	which	which	PRON
aijbe-1035	65	10	hampers	hamper	VERB
aijbe-1035	65	11	the	the	DET
aijbe-1035	65	12	full	full	ADJ
aijbe-1035	65	13	realization	realization	NOUN
aijbe-1035	65	14	of	of	ADP
aijbe-1035	65	15	personalized	personalized	ADJ
aijbe-1035	65	16	services	service	NOUN
aijbe-1035	65	17	(	(	PUNCT
aijbe-1035	65	18	nwachukwu	nwachukwu	NOUN
aijbe-1035	65	19	,	,	PUNCT
aijbe-1035	65	20	2023	2023	NUM
aijbe-1035	65	21	)	)	PUNCT
aijbe-1035	65	22	.	.	PUNCT
aijbe-1035	66	1	adopting	adopt	VERB
aijbe-1035	66	2	a	a	DET
aijbe-1035	66	3	customer	customer	NOUN
aijbe-1035	66	4	-	-	PUNCT
aijbe-1035	66	5	centric	centric	NOUN
aijbe-1035	66	6	approach	approach	NOUN
aijbe-1035	66	7	is	be	AUX
aijbe-1035	66	8	crucial	crucial	ADJ
aijbe-1035	66	9	for	for	ADP
aijbe-1035	66	10	enhancing	enhance	VERB
aijbe-1035	66	11	user	user	NOUN
aijbe-1035	66	12	acquisition	acquisition	NOUN
aijbe-1035	66	13	and	and	CCONJ
aijbe-1035	66	14	retention	retention	NOUN
aijbe-1035	66	15	in	in	ADP
aijbe-1035	66	16	the	the	DET
aijbe-1035	66	17	logistics	logistic	NOUN
aijbe-1035	66	18	industry	industry	NOUN
aijbe-1035	66	19	.	.	PUNCT
aijbe-1035	67	1	companies	company	NOUN
aijbe-1035	67	2	like	like	ADP
aijbe-1035	67	3	sendy	sendy	ADJ
aijbe-1035	67	4	fulfilment	fulfilment	NOUN
aijbe-1035	67	5	have	have	AUX
aijbe-1035	67	6	demonstrated	demonstrate	VERB
aijbe-1035	67	7	the	the	DET
aijbe-1035	67	8	effectiveness	effectiveness	NOUN
aijbe-1035	67	9	of	of	ADP
aijbe-1035	67	10	understanding	understand	VERB
aijbe-1035	67	11	customer	customer	NOUN
aijbe-1035	67	12	pain	pain	NOUN
aijbe-1035	67	13	points	point	NOUN
aijbe-1035	67	14	and	and	CCONJ
aijbe-1035	67	15	tailoring	tailor	VERB
aijbe-1035	67	16	services	service	NOUN
aijbe-1035	67	17	accordingly	accordingly	ADV
aijbe-1035	67	18	.	.	PUNCT
aijbe-1035	68	1	by	by	ADP
aijbe-1035	68	2	focusing	focus	VERB
aijbe-1035	68	3	on	on	ADP
aijbe-1035	68	4	reliable	reliable	ADJ
aijbe-1035	68	5	,	,	PUNCT
aijbe-1035	68	6	affordable	affordable	ADJ
aijbe-1035	68	7	,	,	PUNCT
aijbe-1035	68	8	and	and	CCONJ
aijbe-1035	68	9	tech	tech	NOUN
aijbe-1035	68	10	-	-	PUNCT
aijbe-1035	68	11	driven	drive	VERB
aijbe-1035	68	12	delivery	delivery	NOUN
aijbe-1035	68	13	solutions	solution	NOUN
aijbe-1035	68	14	,	,	PUNCT
aijbe-1035	68	15	they	they	PRON
aijbe-1035	68	16	have	have	AUX
aijbe-1035	68	17	been	be	AUX
aijbe-1035	68	18	able	able	ADJ
aijbe-1035	68	19	to	to	PART
aijbe-1035	68	20	build	build	VERB
aijbe-1035	68	21	trust	trust	NOUN
aijbe-1035	68	22	and	and	CCONJ
aijbe-1035	68	23	foster	foster	ADJ
aijbe-1035	68	24	loyalty	loyalty	NOUN
aijbe-1035	68	25	among	among	ADP
aijbe-1035	68	26	their	their	PRON
aijbe-1035	68	27	clientele	clientele	NOUN
aijbe-1035	68	28	.	.	PUNCT
aijbe-1035	69	1	in	in	ADP
aijbe-1035	69	2	the	the	DET
aijbe-1035	69	3	nigerian	nigerian	ADJ
aijbe-1035	69	4	context	context	NOUN
aijbe-1035	69	5	,	,	PUNCT
aijbe-1035	69	6	implementing	implement	VERB
aijbe-1035	69	7	loyalty	loyalty	NOUN
aijbe-1035	69	8	programs	program	NOUN
aijbe-1035	69	9	and	and	CCONJ
aijbe-1035	69	10	leveraging	leverage	VERB
aijbe-1035	69	11	data	datum	NOUN
aijbe-1035	69	12	analytics	analytic	NOUN
aijbe-1035	69	13	can	can	AUX
aijbe-1035	69	14	further	far	ADV
aijbe-1035	69	15	deepen	deepen	VERB
aijbe-1035	69	16	customer	customer	NOUN
aijbe-1035	69	17	engagement	engagement	NOUN
aijbe-1035	69	18	.	.	PUNCT
aijbe-1035	70	1	these	these	DET
aijbe-1035	70	2	strategies	strategy	NOUN
aijbe-1035	70	3	enable	enable	VERB
aijbe-1035	70	4	service	service	NOUN
aijbe-1035	70	5	providers	provider	NOUN
aijbe-1035	70	6	to	to	PART
aijbe-1035	70	7	offer	offer	VERB
aijbe-1035	70	8	incentives	incentive	NOUN
aijbe-1035	70	9	,	,	PUNCT
aijbe-1035	70	10	understand	understand	VERB
aijbe-1035	70	11	customer	customer	NOUN
aijbe-1035	70	12	behavior	behavior	NOUN
aijbe-1035	70	13	and	and	CCONJ
aijbe-1035	70	14	refine	refine	VERB
aijbe-1035	70	15	service	service	NOUN
aijbe-1035	70	16	offerings	offering	NOUN
aijbe-1035	70	17	to	to	PART
aijbe-1035	70	18	meet	meet	VERB
aijbe-1035	70	19	evolving	evolve	VERB
aijbe-1035	70	20	customers	customer	NOUN
aijbe-1035	70	21	’	'	PUNCT
aijbe-1035	70	22	needs	need	NOUN
aijbe-1035	70	23	.	.	PUNCT
aijbe-1035	71	1	the	the	DET
aijbe-1035	71	2	integration	integration	NOUN
aijbe-1035	71	3	of	of	ADP
aijbe-1035	71	4	advanced	advanced	ADJ
aijbe-1035	71	5	technologies	technology	NOUN
aijbe-1035	71	6	such	such	ADJ
aijbe-1035	71	7	as	as	ADP
aijbe-1035	71	8	artificial	artificial	ADJ
aijbe-1035	71	9	intelligence	intelligence	NOUN
aijbe-1035	71	10	(	(	PUNCT
aijbe-1035	71	11	ai	ai	NOUN
aijbe-1035	71	12	)	)	PUNCT
aijbe-1035	71	13	and	and	CCONJ
aijbe-1035	71	14	machine	machine	NOUN
aijbe-1035	71	15	learning	learning	NOUN
aijbe-1035	71	16	(	(	PUNCT
aijbe-1035	71	17	ml	ml	NOUN
aijbe-1035	71	18	)	)	PUNCT
aijbe-1035	71	19	plays	play	VERB
aijbe-1035	71	20	a	a	DET
aijbe-1035	71	21	pivotal	pivotal	ADJ
aijbe-1035	71	22	role	role	NOUN
aijbe-1035	71	23	in	in	ADP
aijbe-1035	71	24	personalizing	personalize	VERB
aijbe-1035	71	25	port	port	NOUN
aijbe-1035	71	26	services	service	NOUN
aijbe-1035	71	27	.	.	PUNCT
aijbe-1035	72	1	these	these	DET
aijbe-1035	72	2	technologies	technology	NOUN
aijbe-1035	72	3	facilitate	facilitate	VERB
aijbe-1035	72	4	the	the	DET
aijbe-1035	72	5	analysis	analysis	NOUN
aijbe-1035	72	6	of	of	ADP
aijbe-1035	72	7	extensive	extensive	ADJ
aijbe-1035	72	8	datasets	dataset	NOUN
aijbe-1035	72	9	to	to	PART
aijbe-1035	72	10	uncover	uncover	VERB
aijbe-1035	72	11	patterns	pattern	NOUN
aijbe-1035	72	12	and	and	CCONJ
aijbe-1035	72	13	insights	insight	NOUN
aijbe-1035	72	14	that	that	PRON
aijbe-1035	72	15	inform	inform	VERB
aijbe-1035	72	16	decisionmaking	decisionmake	VERB
aijbe-1035	72	17	processes	process	NOUN
aijbe-1035	72	18	.	.	PUNCT
aijbe-1035	73	1	by	by	ADP
aijbe-1035	73	2	continuously	continuously	ADV
aijbe-1035	73	3	learning	learn	VERB
aijbe-1035	73	4	from	from	ADP
aijbe-1035	73	5	customer	customer	NOUN
aijbe-1035	73	6	interactions	interaction	NOUN
aijbe-1035	73	7	,	,	PUNCT
aijbe-1035	73	8	ai	ai	VERB
aijbe-1035	73	9	and	and	CCONJ
aijbe-1035	73	10	ml	ml	NOUN
aijbe-1035	73	11	systems	system	NOUN
aijbe-1035	73	12	can	can	AUX
aijbe-1035	73	13	predict	predict	VERB
aijbe-1035	73	14	future	future	ADJ
aijbe-1035	73	15	behaviors	behavior	NOUN
aijbe-1035	73	16	and	and	CCONJ
aijbe-1035	73	17	preferences	preference	NOUN
aijbe-1035	73	18	,	,	PUNCT
aijbe-1035	73	19	enabling	enable	VERB
aijbe-1035	73	20	proactive	proactive	ADJ
aijbe-1035	73	21	service	service	NOUN
aijbe-1035	73	22	customization	customization	NOUN
aijbe-1035	73	23	.	.	PUNCT
aijbe-1035	74	1	furthermore	furthermore	ADV
aijbe-1035	74	2	,	,	PUNCT
aijbe-1035	74	3	the	the	DET
aijbe-1035	74	4	adoption	adoption	NOUN
aijbe-1035	74	5	of	of	ADP
aijbe-1035	74	6	internet	internet	NOUN
aijbe-1035	74	7	of	of	ADP
aijbe-1035	74	8	things	thing	NOUN
aijbe-1035	74	9	(	(	PUNCT
aijbe-1035	74	10	iot	iot	NOUN
aijbe-1035	74	11	)	)	PUNCT
aijbe-1035	74	12	technologies	technology	NOUN
aijbe-1035	74	13	can	can	AUX
aijbe-1035	74	14	enhance	enhance	VERB
aijbe-1035	74	15	real	real	ADJ
aijbe-1035	74	16	-	-	PUNCT
aijbe-1035	74	17	time	time	NOUN
aijbe-1035	74	18	communication	communication	NOUN
aijbe-1035	74	19	with	with	ADP
aijbe-1035	74	20	customers	customer	NOUN
aijbe-1035	74	21	,	,	PUNCT
aijbe-1035	74	22	allowing	allow	VERB
aijbe-1035	74	23	for	for	ADP
aijbe-1035	74	24	prompt	prompt	ADJ
aijbe-1035	74	25	responses	response	NOUN
aijbe-1035	74	26	to	to	ADP
aijbe-1035	74	27	inquiries	inquiry	NOUN
aijbe-1035	74	28	and	and	CCONJ
aijbe-1035	74	29	concerns	concern	NOUN
aijbe-1035	74	30	.	.	PUNCT
aijbe-1035	75	1	this	this	DET
aijbe-1035	75	2	capability	capability	NOUN
aijbe-1035	75	3	reinforces	reinforce	VERB
aijbe-1035	75	4	a	a	DET
aijbe-1035	75	5	commitment	commitment	NOUN
aijbe-1035	75	6	to	to	ADP
aijbe-1035	75	7	exceptional	exceptional	ADJ
aijbe-1035	75	8	service	service	NOUN
aijbe-1035	75	9	and	and	CCONJ
aijbe-1035	75	10	builds	build	VERB
aijbe-1035	75	11	trust	trust	NOUN
aijbe-1035	75	12	with	with	ADP
aijbe-1035	75	13	customers	customer	NOUN
aijbe-1035	75	14	(	(	PUNCT
aijbe-1035	75	15	etuk	etuk	NOUN
aijbe-1035	75	16	,	,	PUNCT
aijbe-1035	75	17	2025	2025	NUM
aijbe-1035	75	18	)	)	PUNCT
aijbe-1035	75	19	.	.	PUNCT
aijbe-1035	76	1	port	port	NOUN
aijbe-1035	76	2	service	service	NOUN
aijbe-1035	76	3	personalization	personalization	NOUN
aijbe-1035	76	4	plays	play	VERB
aijbe-1035	76	5	a	a	DET
aijbe-1035	76	6	pivotal	pivotal	ADJ
aijbe-1035	76	7	role	role	NOUN
aijbe-1035	76	8	in	in	ADP
aijbe-1035	76	9	enhancing	enhance	VERB
aijbe-1035	76	10	customer	customer	NOUN
aijbe-1035	76	11	satisfaction	satisfaction	NOUN
aijbe-1035	76	12	within	within	ADP
aijbe-1035	76	13	nigeria	nigeria	PROPN
aijbe-1035	76	14	's	's	PART
aijbe-1035	76	15	port	port	NOUN
aijbe-1035	76	16	logistics	logistic	NOUN
aijbe-1035	76	17	ecosystem	ecosystem	NOUN
aijbe-1035	76	18	.	.	PUNCT
aijbe-1035	77	1	by	by	ADP
aijbe-1035	77	2	aligning	align	VERB
aijbe-1035	77	3	services	service	NOUN
aijbe-1035	77	4	with	with	ADP
aijbe-1035	77	5	individual	individual	ADJ
aijbe-1035	77	6	customer	customer	NOUN
aijbe-1035	77	7	needs	need	NOUN
aijbe-1035	77	8	and	and	CCONJ
aijbe-1035	77	9	expectations	expectation	NOUN
aijbe-1035	77	10	,	,	PUNCT
aijbe-1035	77	11	ports	port	NOUN
aijbe-1035	77	12	can	can	AUX
aijbe-1035	77	13	improve	improve	VERB
aijbe-1035	77	14	service	service	NOUN
aijbe-1035	77	15	quality	quality	NOUN
aijbe-1035	77	16	and	and	CCONJ
aijbe-1035	77	17	foster	foster	ADJ
aijbe-1035	77	18	customer	customer	NOUN
aijbe-1035	77	19	loyalty	loyalty	NOUN
aijbe-1035	77	20	.	.	PUNCT
aijbe-1035	78	1	addressing	address	VERB
aijbe-1035	78	2	infrastructural	infrastructural	ADJ
aijbe-1035	78	3	,	,	PUNCT
aijbe-1035	78	4	technological	technological	ADJ
aijbe-1035	78	5	,	,	PUNCT
aijbe-1035	78	6	and	and	CCONJ
aijbe-1035	78	7	human	human	ADJ
aijbe-1035	78	8	resource	resource	NOUN
aijbe-1035	78	9	challenges	challenge	NOUN
aijbe-1035	78	10	is	be	AUX
aijbe-1035	78	11	essential	essential	ADJ
aijbe-1035	78	12	to	to	PART
aijbe-1035	78	13	fully	fully	ADV
aijbe-1035	78	14	realize	realize	VERB
aijbe-1035	78	15	the	the	DET
aijbe-1035	78	16	benefits	benefit	NOUN
aijbe-1035	78	17	of	of	ADP
aijbe-1035	78	18	personalized	personalized	ADJ
aijbe-1035	78	19	services	service	NOUN
aijbe-1035	78	20	.	.	PUNCT
aijbe-1035	79	1	online	online	ADJ
aijbe-1035	79	2	payment	payment	NOUN
aijbe-1035	79	3	integration	integration	NOUN
aijbe-1035	79	4	and	and	CCONJ
aijbe-1035	79	5	customer	customer	NOUN
aijbe-1035	79	6	satisfaction	satisfaction	NOUN
aijbe-1035	79	7	aniebiet	aniebiet	PROPN
aijbe-1035	79	8	j.	j.	PROPN
aijbe-1035	79	9	etuk	etuk	PROPN
aijbe-1035	79	10	,	,	PUNCT
aijbe-1035	79	11	aniekan	aniekan	PROPN
aijbe-1035	79	12	eyo	eyo	PROPN
aijbe-1035	79	13	awah	awah	PROPN
aijbe-1035	79	14	and	and	CCONJ
aijbe-1035	79	15	aniefiok	aniefiok	PROPN
aijbe-1035	79	16	okon	okon	PROPN
aijbe-1035	79	17	akpan	akpan	PROPN
aijbe-1035	79	18	(	(	PUNCT
aijbe-1035	79	19	2025	2025	NUM
aijbe-1035	79	20	)	)	PUNCT
aijbe-1035	79	21	5	5	NUM
aijbe-1035	79	22	american	american	ADJ
aijbe-1035	79	23	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	79	24	journal	journal	NOUN
aijbe-1035	79	25	of	of	ADP
aijbe-1035	79	26	business	business	NOUN
aijbe-1035	79	27	and	and	CCONJ
aijbe-1035	79	28	economics	economic	NOUN
aijbe-1035	79	29	|	|	ADV
aijbe-1035	79	30	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	79	31	the	the	DET
aijbe-1035	79	32	integration	integration	NOUN
aijbe-1035	79	33	of	of	ADP
aijbe-1035	79	34	online	online	ADJ
aijbe-1035	79	35	payment	payment	NOUN
aijbe-1035	79	36	systems	system	NOUN
aijbe-1035	79	37	has	have	AUX
aijbe-1035	79	38	revolutionized	revolutionize	VERB
aijbe-1035	79	39	service	service	NOUN
aijbe-1035	79	40	delivery	delivery	NOUN
aijbe-1035	79	41	across	across	ADP
aijbe-1035	79	42	various	various	ADJ
aijbe-1035	79	43	sectors	sector	NOUN
aijbe-1035	79	44	in	in	ADP
aijbe-1035	79	45	nigeria	nigeria	PROPN
aijbe-1035	79	46	,	,	PUNCT
aijbe-1035	79	47	including	include	VERB
aijbe-1035	79	48	the	the	DET
aijbe-1035	79	49	port	port	NOUN
aijbe-1035	79	50	logistics	logistic	NOUN
aijbe-1035	79	51	industry	industry	NOUN
aijbe-1035	79	52	.	.	PUNCT
aijbe-1035	80	1	as	as	SCONJ
aijbe-1035	80	2	ports	port	NOUN
aijbe-1035	80	3	serve	serve	VERB
aijbe-1035	80	4	as	as	ADP
aijbe-1035	80	5	critical	critical	ADJ
aijbe-1035	80	6	nodes	node	NOUN
aijbe-1035	80	7	in	in	ADP
aijbe-1035	80	8	global	global	ADJ
aijbe-1035	80	9	trade	trade	NOUN
aijbe-1035	80	10	,	,	PUNCT
aijbe-1035	80	11	the	the	DET
aijbe-1035	80	12	efficiency	efficiency	NOUN
aijbe-1035	80	13	and	and	CCONJ
aijbe-1035	80	14	reliability	reliability	NOUN
aijbe-1035	80	15	of	of	ADP
aijbe-1035	80	16	their	their	PRON
aijbe-1035	80	17	services	service	NOUN
aijbe-1035	80	18	,	,	PUNCT
aijbe-1035	80	19	including	include	VERB
aijbe-1035	80	20	payment	payment	NOUN
aijbe-1035	80	21	processes	process	NOUN
aijbe-1035	80	22	,	,	PUNCT
aijbe-1035	80	23	significantly	significantly	ADV
aijbe-1035	80	24	impact	impact	VERB
aijbe-1035	80	25	customer	customer	NOUN
aijbe-1035	80	26	satisfaction	satisfaction	NOUN
aijbe-1035	80	27	.	.	PUNCT
aijbe-1035	81	1	understanding	understand	VERB
aijbe-1035	81	2	how	how	SCONJ
aijbe-1035	81	3	online	online	ADJ
aijbe-1035	81	4	payment	payment	NOUN
aijbe-1035	81	5	integration	integration	NOUN
aijbe-1035	81	6	influences	influence	VERB
aijbe-1035	81	7	customer	customer	NOUN
aijbe-1035	81	8	experiences	experience	NOUN
aijbe-1035	81	9	in	in	ADP
aijbe-1035	81	10	nigeria	nigeria	PROPN
aijbe-1035	81	11	's	's	PART
aijbe-1035	81	12	port	port	NOUN
aijbe-1035	81	13	logistics	logistic	NOUN
aijbe-1035	81	14	sector	sector	NOUN
aijbe-1035	81	15	is	be	AUX
aijbe-1035	81	16	essential	essential	ADJ
aijbe-1035	81	17	for	for	ADP
aijbe-1035	81	18	enhancing	enhance	VERB
aijbe-1035	81	19	service	service	NOUN
aijbe-1035	81	20	quality	quality	NOUN
aijbe-1035	81	21	and	and	CCONJ
aijbe-1035	81	22	competitiveness	competitiveness	NOUN
aijbe-1035	81	23	.	.	PUNCT
aijbe-1035	82	1	nigeria	nigeria	PROPN
aijbe-1035	82	2	has	have	AUX
aijbe-1035	82	3	witnessed	witness	VERB
aijbe-1035	82	4	a	a	DET
aijbe-1035	82	5	significant	significant	ADJ
aijbe-1035	82	6	shift	shift	NOUN
aijbe-1035	82	7	towards	towards	ADP
aijbe-1035	82	8	electronic	electronic	ADJ
aijbe-1035	82	9	payment	payment	NOUN
aijbe-1035	82	10	systems	system	NOUN
aijbe-1035	82	11	,	,	PUNCT
aijbe-1035	82	12	driven	drive	VERB
aijbe-1035	82	13	by	by	ADP
aijbe-1035	82	14	advancements	advancement	NOUN
aijbe-1035	82	15	in	in	ADP
aijbe-1035	82	16	information	information	NOUN
aijbe-1035	82	17	and	and	CCONJ
aijbe-1035	82	18	communication	communication	NOUN
aijbe-1035	82	19	technology	technology	NOUN
aijbe-1035	82	20	(	(	PUNCT
aijbe-1035	82	21	ict	ict	PROPN
aijbe-1035	82	22	)	)	PUNCT
aijbe-1035	82	23	and	and	CCONJ
aijbe-1035	82	24	the	the	DET
aijbe-1035	82	25	central	central	ADJ
aijbe-1035	82	26	bank	bank	PROPN
aijbe-1035	82	27	of	of	ADP
aijbe-1035	82	28	nigeria	nigeria	PROPN
aijbe-1035	82	29	's	's	PART
aijbe-1035	82	30	cashless	cashless	NOUN
aijbe-1035	82	31	policy	policy	NOUN
aijbe-1035	82	32	initiatives	initiative	NOUN
aijbe-1035	82	33	.	.	PUNCT
aijbe-1035	83	1	electronic	electronic	ADJ
aijbe-1035	83	2	payment	payment	NOUN
aijbe-1035	83	3	methods	method	NOUN
aijbe-1035	83	4	,	,	PUNCT
aijbe-1035	83	5	such	such	ADJ
aijbe-1035	83	6	as	as	ADP
aijbe-1035	83	7	mobile	mobile	ADJ
aijbe-1035	83	8	banking	banking	NOUN
aijbe-1035	83	9	,	,	PUNCT
aijbe-1035	83	10	internet	internet	NOUN
aijbe-1035	83	11	banking	banking	NOUN
aijbe-1035	83	12	,	,	PUNCT
aijbe-1035	83	13	and	and	CCONJ
aijbe-1035	83	14	point	point	NOUN
aijbe-1035	83	15	-	-	PUNCT
aijbe-1035	83	16	of	of	ADP
aijbe-1035	83	17	-	-	PUNCT
aijbe-1035	83	18	sale	sale	NOUN
aijbe-1035	83	19	(	(	PUNCT
aijbe-1035	83	20	pos	pos	NOUN
aijbe-1035	83	21	)	)	PUNCT
aijbe-1035	83	22	systems	system	NOUN
aijbe-1035	83	23	,	,	PUNCT
aijbe-1035	83	24	have	have	AUX
aijbe-1035	83	25	become	become	VERB
aijbe-1035	83	26	increasingly	increasingly	ADV
aijbe-1035	83	27	prevalent	prevalent	ADJ
aijbe-1035	83	28	,	,	PUNCT
aijbe-1035	83	29	offering	offer	VERB
aijbe-1035	83	30	convenience	convenience	NOUN
aijbe-1035	83	31	and	and	CCONJ
aijbe-1035	83	32	efficiency	efficiency	NOUN
aijbe-1035	83	33	to	to	ADP
aijbe-1035	83	34	users	user	NOUN
aijbe-1035	83	35	.	.	PUNCT
aijbe-1035	84	1	a	a	DET
aijbe-1035	84	2	study	study	NOUN
aijbe-1035	84	3	by	by	ADP
aijbe-1035	84	4	fenuga	fenuga	ADJ
aijbe-1035	84	5	and	and	CCONJ
aijbe-1035	84	6	kolade	kolade	ADJ
aijbe-1035	84	7	(	(	PUNCT
aijbe-1035	84	8	2010	2010	NUM
aijbe-1035	84	9	)	)	PUNCT
aijbe-1035	84	10	highlighted	highlight	VERB
aijbe-1035	84	11	that	that	SCONJ
aijbe-1035	84	12	electronic	electronic	ADJ
aijbe-1035	84	13	payments	payment	NOUN
aijbe-1035	84	14	have	have	VERB
aijbe-1035	84	15	a	a	DET
aijbe-1035	84	16	substantial	substantial	ADJ
aijbe-1035	84	17	impact	impact	NOUN
aijbe-1035	84	18	on	on	ADP
aijbe-1035	84	19	service	service	NOUN
aijbe-1035	84	20	delivery	delivery	NOUN
aijbe-1035	84	21	,	,	PUNCT
aijbe-1035	84	22	improving	improve	VERB
aijbe-1035	84	23	management	management	NOUN
aijbe-1035	84	24	efficiency	efficiency	NOUN
aijbe-1035	84	25	and	and	CCONJ
aijbe-1035	84	26	customer	customer	NOUN
aijbe-1035	84	27	satisfaction	satisfaction	NOUN
aijbe-1035	84	28	in	in	ADP
aijbe-1035	84	29	nigerian	nigerian	ADJ
aijbe-1035	84	30	banks	bank	NOUN
aijbe-1035	84	31	.	.	PUNCT
aijbe-1035	85	1	the	the	DET
aijbe-1035	85	2	adoption	adoption	NOUN
aijbe-1035	85	3	of	of	ADP
aijbe-1035	85	4	online	online	ADJ
aijbe-1035	85	5	payment	payment	NOUN
aijbe-1035	85	6	systems	system	NOUN
aijbe-1035	85	7	in	in	ADP
aijbe-1035	85	8	the	the	DET
aijbe-1035	85	9	port	port	NOUN
aijbe-1035	85	10	logistics	logistic	NOUN
aijbe-1035	85	11	sector	sector	NOUN
aijbe-1035	85	12	enhances	enhance	VERB
aijbe-1035	85	13	customer	customer	NOUN
aijbe-1035	85	14	satisfaction	satisfaction	NOUN
aijbe-1035	85	15	through	through	ADP
aijbe-1035	85	16	several	several	ADJ
aijbe-1035	85	17	avenues	avenue	NOUN
aijbe-1035	85	18	:	:	PUNCT
aijbe-1035	85	19			NOUN
aijbe-1035	85	20	convenience	convenience	NOUN
aijbe-1035	85	21	and	and	CCONJ
aijbe-1035	85	22	efficiency	efficiency	NOUN
aijbe-1035	85	23	:	:	PUNCT
aijbe-1035	85	24	online	online	ADJ
aijbe-1035	85	25	payments	payment	NOUN
aijbe-1035	85	26	eliminate	eliminate	VERB
aijbe-1035	85	27	the	the	DET
aijbe-1035	85	28	need	need	NOUN
aijbe-1035	85	29	for	for	ADP
aijbe-1035	85	30	physical	physical	ADJ
aijbe-1035	85	31	presence	presence	NOUN
aijbe-1035	85	32	,	,	PUNCT
aijbe-1035	85	33	reducing	reduce	VERB
aijbe-1035	85	34	transaction	transaction	NOUN
aijbe-1035	85	35	times	time	NOUN
aijbe-1035	85	36	and	and	CCONJ
aijbe-1035	85	37	queues	queue	NOUN
aijbe-1035	85	38	.	.	PUNCT
aijbe-1035	86	1	this	this	DET
aijbe-1035	86	2	convenience	convenience	NOUN
aijbe-1035	86	3	aligns	align	VERB
aijbe-1035	86	4	with	with	ADP
aijbe-1035	86	5	customer	customer	NOUN
aijbe-1035	86	6	expectations	expectation	NOUN
aijbe-1035	86	7	for	for	ADP
aijbe-1035	86	8	swift	swift	ADJ
aijbe-1035	86	9	and	and	CCONJ
aijbe-1035	86	10	seamless	seamless	ADJ
aijbe-1035	86	11	services	service	NOUN
aijbe-1035	86	12	.	.	PUNCT
aijbe-1035	87	1			NOUN
aijbe-1035	87	2	reliability	reliability	NOUN
aijbe-1035	87	3	and	and	CCONJ
aijbe-1035	87	4	trust	trust	NOUN
aijbe-1035	87	5	:	:	PUNCT
aijbe-1035	87	6	secure	secure	ADJ
aijbe-1035	87	7	and	and	CCONJ
aijbe-1035	87	8	reliable	reliable	ADJ
aijbe-1035	87	9	payment	payment	NOUN
aijbe-1035	87	10	platforms	platform	NOUN
aijbe-1035	87	11	build	build	VERB
aijbe-1035	87	12	customer	customer	NOUN
aijbe-1035	87	13	trust	trust	NOUN
aijbe-1035	87	14	.	.	PUNCT
aijbe-1035	88	1	the	the	DET
aijbe-1035	88	2	study	study	NOUN
aijbe-1035	88	3	by	by	ADP
aijbe-1035	88	4	mbamalu	mbamalu	NOUN
aijbe-1035	88	5	(	(	PUNCT
aijbe-1035	88	6	2022	2022	NUM
aijbe-1035	88	7	)	)	PUNCT
aijbe-1035	88	8	emphasized	emphasize	VERB
aijbe-1035	88	9	that	that	SCONJ
aijbe-1035	88	10	reliability	reliability	NOUN
aijbe-1035	88	11	and	and	CCONJ
aijbe-1035	88	12	trust	trust	NOUN
aijbe-1035	88	13	are	be	AUX
aijbe-1035	88	14	critical	critical	ADJ
aijbe-1035	88	15	determinants	determinant	NOUN
aijbe-1035	88	16	of	of	ADP
aijbe-1035	88	17	customer	customer	NOUN
aijbe-1035	88	18	satisfaction	satisfaction	NOUN
aijbe-1035	88	19	in	in	ADP
aijbe-1035	88	20	e	e	NOUN
aijbe-1035	88	21	-	-	NOUN
aijbe-1035	88	22	service	service	ADJ
aijbe-1035	88	23	contexts	contexts	NOUN
aijbe-1035	88	24	.	.	PUNCT
aijbe-1035	89	1			PRON
aijbe-1035	89	2	accessibility	accessibility	NOUN
aijbe-1035	89	3	:	:	PUNCT
aijbe-1035	89	4	online	online	ADJ
aijbe-1035	89	5	payments	payment	NOUN
aijbe-1035	89	6	provide	provide	VERB
aijbe-1035	89	7	24/7	24/7	NOUN
aijbe-1035	89	8	access	access	NOUN
aijbe-1035	89	9	to	to	ADP
aijbe-1035	89	10	services	service	NOUN
aijbe-1035	89	11	,	,	PUNCT
aijbe-1035	89	12	catering	cater	VERB
aijbe-1035	89	13	to	to	ADP
aijbe-1035	89	14	customers	customer	NOUN
aijbe-1035	89	15	'	'	PART
aijbe-1035	89	16	needs	need	NOUN
aijbe-1035	89	17	beyond	beyond	ADP
aijbe-1035	89	18	traditional	traditional	ADJ
aijbe-1035	89	19	working	work	VERB
aijbe-1035	89	20	hours	hour	NOUN
aijbe-1035	89	21	.	.	PUNCT
aijbe-1035	90	1	however	however	ADV
aijbe-1035	90	2	,	,	PUNCT
aijbe-1035	90	3	awah	awah	NOUN
aijbe-1035	90	4	,	,	PUNCT
aijbe-1035	90	5	akpan	akpan	NOUN
aijbe-1035	90	6	and	and	CCONJ
aijbe-1035	90	7	affiah	affiah	PROPN
aijbe-1035	90	8	(	(	PUNCT
aijbe-1035	90	9	2025	2025	NUM
aijbe-1035	90	10	)	)	PUNCT
aijbe-1035	90	11	posits	posit	NOUN
aijbe-1035	90	12	that	that	PRON
aijbe-1035	90	13	challenges	challenge	VERB
aijbe-1035	90	14	such	such	ADJ
aijbe-1035	90	15	as	as	ADP
aijbe-1035	90	16	network	network	NOUN
aijbe-1035	90	17	reliability	reliability	NOUN
aijbe-1035	90	18	,	,	PUNCT
aijbe-1035	90	19	cybersecurity	cybersecurity	NOUN
aijbe-1035	90	20	concerns	concern	NOUN
aijbe-1035	90	21	,	,	PUNCT
aijbe-1035	90	22	and	and	CCONJ
aijbe-1035	90	23	limited	limited	ADJ
aijbe-1035	90	24	digital	digital	ADJ
aijbe-1035	90	25	literacy	literacy	NOUN
aijbe-1035	90	26	can	can	AUX
aijbe-1035	90	27	hinder	hinder	VERB
aijbe-1035	90	28	the	the	DET
aijbe-1035	90	29	effectiveness	effectiveness	NOUN
aijbe-1035	90	30	of	of	ADP
aijbe-1035	90	31	online	online	ADJ
aijbe-1035	90	32	payment	payment	NOUN
aijbe-1035	90	33	systems	system	NOUN
aijbe-1035	90	34	,	,	PUNCT
aijbe-1035	90	35	potentially	potentially	ADV
aijbe-1035	90	36	affecting	affect	VERB
aijbe-1035	90	37	customer	customer	NOUN
aijbe-1035	90	38	satisfaction	satisfaction	NOUN
aijbe-1035	90	39	negatively	negatively	ADV
aijbe-1035	90	40	.	.	PUNCT
aijbe-1035	91	1	in	in	ADP
aijbe-1035	91	2	the	the	DET
aijbe-1035	91	3	context	context	NOUN
aijbe-1035	91	4	of	of	ADP
aijbe-1035	91	5	nigeria	nigeria	PROPN
aijbe-1035	91	6	's	's	PART
aijbe-1035	91	7	port	port	NOUN
aijbe-1035	91	8	logistics	logistic	NOUN
aijbe-1035	91	9	services	service	NOUN
aijbe-1035	91	10	,	,	PUNCT
aijbe-1035	91	11	integrating	integrate	VERB
aijbe-1035	91	12	online	online	ADJ
aijbe-1035	91	13	payment	payment	NOUN
aijbe-1035	91	14	systems	system	NOUN
aijbe-1035	91	15	can	can	AUX
aijbe-1035	91	16	streamline	streamline	VERB
aijbe-1035	91	17	operations	operation	NOUN
aijbe-1035	91	18	such	such	ADJ
aijbe-1035	91	19	as	as	ADP
aijbe-1035	91	20	cargo	cargo	NOUN
aijbe-1035	91	21	handling	handling	NOUN
aijbe-1035	91	22	fees	fee	NOUN
aijbe-1035	91	23	,	,	PUNCT
aijbe-1035	91	24	customs	custom	NOUN
aijbe-1035	91	25	duties	duty	NOUN
aijbe-1035	91	26	,	,	PUNCT
aijbe-1035	91	27	and	and	CCONJ
aijbe-1035	91	28	other	other	ADJ
aijbe-1035	91	29	related	related	ADJ
aijbe-1035	91	30	charges	charge	NOUN
aijbe-1035	91	31	.	.	PUNCT
aijbe-1035	92	1	according	accord	VERB
aijbe-1035	92	2	to	to	ADP
aijbe-1035	92	3	them	they	PRON
aijbe-1035	92	4	,	,	PUNCT
aijbe-1035	92	5	efficient	efficient	ADJ
aijbe-1035	92	6	payment	payment	NOUN
aijbe-1035	92	7	processes	process	NOUN
aijbe-1035	92	8	can	can	AUX
aijbe-1035	92	9	lead	lead	VERB
aijbe-1035	92	10	to	to	ADP
aijbe-1035	92	11	:	:	PUNCT
aijbe-1035	92	12			PRON
aijbe-1035	92	13	reduced	reduce	VERB
aijbe-1035	92	14	delays	delay	NOUN
aijbe-1035	92	15	:	:	PUNCT
aijbe-1035	92	16	prompt	prompt	ADJ
aijbe-1035	92	17	payments	payment	NOUN
aijbe-1035	92	18	facilitate	facilitate	VERB
aijbe-1035	92	19	quicker	quick	ADJ
aijbe-1035	92	20	clearance	clearance	NOUN
aijbe-1035	92	21	and	and	CCONJ
aijbe-1035	92	22	movement	movement	NOUN
aijbe-1035	92	23	of	of	ADP
aijbe-1035	92	24	goods	good	NOUN
aijbe-1035	92	25	,	,	PUNCT
aijbe-1035	92	26	enhancing	enhance	VERB
aijbe-1035	92	27	overall	overall	ADJ
aijbe-1035	92	28	service	service	NOUN
aijbe-1035	92	29	delivery	delivery	NOUN
aijbe-1035	92	30	.	.	PUNCT
aijbe-1035	93	1			X
aijbe-1035	93	2	transparency	transparency	NOUN
aijbe-1035	93	3	:	:	PUNCT
aijbe-1035	94	1	digital	digital	ADJ
aijbe-1035	94	2	payment	payment	NOUN
aijbe-1035	94	3	records	record	NOUN
aijbe-1035	94	4	provide	provide	VERB
aijbe-1035	94	5	clear	clear	ADJ
aijbe-1035	94	6	transaction	transaction	NOUN
aijbe-1035	94	7	histories	history	NOUN
aijbe-1035	94	8	,	,	PUNCT
aijbe-1035	94	9	aiding	aid	VERB
aijbe-1035	94	10	in	in	ADP
aijbe-1035	94	11	dispute	dispute	NOUN
aijbe-1035	94	12	resolution	resolution	NOUN
aijbe-1035	94	13	and	and	CCONJ
aijbe-1035	94	14	fostering	foster	VERB
aijbe-1035	94	15	trust	trust	NOUN
aijbe-1035	94	16	.	.	PUNCT
aijbe-1035	95	1			NOUN
aijbe-1035	95	2	customer	customer	NOUN
aijbe-1035	95	3	empowerment	empowerment	NOUN
aijbe-1035	95	4	:	:	PUNCT
aijbe-1035	95	5	providing	provide	VERB
aijbe-1035	95	6	multiple	multiple	ADJ
aijbe-1035	95	7	payment	payment	NOUN
aijbe-1035	95	8	options	option	NOUN
aijbe-1035	95	9	empowers	empower	VERB
aijbe-1035	95	10	customers	customer	NOUN
aijbe-1035	95	11	to	to	PART
aijbe-1035	95	12	choose	choose	VERB
aijbe-1035	95	13	methods	method	NOUN
aijbe-1035	95	14	that	that	PRON
aijbe-1035	95	15	best	good	ADJ
aijbe-1035	95	16	suit	suit	VERB
aijbe-1035	95	17	their	their	PRON
aijbe-1035	95	18	preferences	preference	NOUN
aijbe-1035	95	19	,	,	PUNCT
aijbe-1035	95	20	improving	improve	VERB
aijbe-1035	95	21	their	their	PRON
aijbe-1035	95	22	overall	overall	ADJ
aijbe-1035	95	23	experience	experience	NOUN
aijbe-1035	95	24	.	.	PUNCT
aijbe-1035	96	1	the	the	DET
aijbe-1035	96	2	integration	integration	NOUN
aijbe-1035	96	3	of	of	ADP
aijbe-1035	96	4	online	online	ADJ
aijbe-1035	96	5	payment	payment	NOUN
aijbe-1035	96	6	systems	system	NOUN
aijbe-1035	96	7	holds	hold	VERB
aijbe-1035	96	8	significant	significant	ADJ
aijbe-1035	96	9	promise	promise	NOUN
aijbe-1035	96	10	for	for	ADP
aijbe-1035	96	11	enhancing	enhance	VERB
aijbe-1035	96	12	customer	customer	NOUN
aijbe-1035	96	13	satisfaction	satisfaction	NOUN
aijbe-1035	96	14	in	in	ADP
aijbe-1035	96	15	nigeria	nigeria	PROPN
aijbe-1035	96	16	's	's	PART
aijbe-1035	96	17	port	port	NOUN
aijbe-1035	96	18	logistics	logistics	PROPN
aijbe-1035	96	19	service	service	NOUN
aijbe-1035	96	20	ecosystem	ecosystem	NOUN
aijbe-1035	96	21	.	.	PUNCT
aijbe-1035	97	1	by	by	ADP
aijbe-1035	97	2	offering	offer	VERB
aijbe-1035	97	3	convenience	convenience	NOUN
aijbe-1035	97	4	,	,	PUNCT
aijbe-1035	97	5	reliability	reliability	NOUN
aijbe-1035	97	6	,	,	PUNCT
aijbe-1035	97	7	and	and	CCONJ
aijbe-1035	97	8	efficiency	efficiency	NOUN
aijbe-1035	97	9	,	,	PUNCT
aijbe-1035	97	10	these	these	DET
aijbe-1035	97	11	systems	system	NOUN
aijbe-1035	97	12	can	can	AUX
aijbe-1035	97	13	transform	transform	VERB
aijbe-1035	97	14	service	service	NOUN
aijbe-1035	97	15	delivery	delivery	NOUN
aijbe-1035	97	16	and	and	CCONJ
aijbe-1035	97	17	customer	customer	NOUN
aijbe-1035	97	18	experiences	experience	NOUN
aijbe-1035	97	19	.	.	PUNCT
aijbe-1035	98	1	however	however	ADV
aijbe-1035	98	2	,	,	PUNCT
aijbe-1035	98	3	successful	successful	ADJ
aijbe-1035	98	4	implementation	implementation	NOUN
aijbe-1035	98	5	necessitates	necessitate	VERB
aijbe-1035	98	6	addressing	address	VERB
aijbe-1035	98	7	infrastructural	infrastructural	ADJ
aijbe-1035	98	8	,	,	PUNCT
aijbe-1035	98	9	security	security	NOUN
aijbe-1035	98	10	,	,	PUNCT
aijbe-1035	98	11	and	and	CCONJ
aijbe-1035	98	12	educational	educational	ADJ
aijbe-1035	98	13	challenges	challenge	NOUN
aijbe-1035	98	14	to	to	PART
aijbe-1035	98	15	fully	fully	ADV
aijbe-1035	98	16	realize	realize	VERB
aijbe-1035	98	17	the	the	DET
aijbe-1035	98	18	benefits	benefit	NOUN
aijbe-1035	98	19	of	of	ADP
aijbe-1035	98	20	digital	digital	ADJ
aijbe-1035	98	21	payment	payment	NOUN
aijbe-1035	98	22	integration	integration	NOUN
aijbe-1035	98	23	.	.	PUNCT
aijbe-1035	99	1	customer	customer	NOUN
aijbe-1035	99	2	satisfaction	satisfaction	NOUN
aijbe-1035	99	3	customer	customer	NOUN
aijbe-1035	99	4	satisfaction	satisfaction	NOUN
aijbe-1035	99	5	is	be	AUX
aijbe-1035	99	6	a	a	DET
aijbe-1035	99	7	pivotal	pivotal	ADJ
aijbe-1035	99	8	metric	metric	NOUN
aijbe-1035	99	9	in	in	ADP
aijbe-1035	99	10	assessing	assess	VERB
aijbe-1035	99	11	the	the	DET
aijbe-1035	99	12	performance	performance	NOUN
aijbe-1035	99	13	and	and	CCONJ
aijbe-1035	99	14	competitiveness	competitiveness	NOUN
aijbe-1035	99	15	of	of	ADP
aijbe-1035	99	16	port	port	NOUN
aijbe-1035	99	17	logistics	logistic	NOUN
aijbe-1035	99	18	services	service	NOUN
aijbe-1035	99	19	.	.	PUNCT
aijbe-1035	100	1	in	in	ADP
aijbe-1035	100	2	nigeria	nigeria	PROPN
aijbe-1035	100	3	,	,	PUNCT
aijbe-1035	100	4	the	the	DET
aijbe-1035	100	5	efficiency	efficiency	NOUN
aijbe-1035	100	6	and	and	CCONJ
aijbe-1035	100	7	quality	quality	NOUN
aijbe-1035	100	8	of	of	ADP
aijbe-1035	100	9	port	port	NOUN
aijbe-1035	100	10	services	service	NOUN
aijbe-1035	100	11	directly	directly	ADV
aijbe-1035	100	12	influence	influence	VERB
aijbe-1035	100	13	trade	trade	NOUN
aijbe-1035	100	14	facilitation	facilitation	NOUN
aijbe-1035	100	15	,	,	PUNCT
aijbe-1035	100	16	economic	economic	ADJ
aijbe-1035	100	17	growth	growth	NOUN
aijbe-1035	100	18	,	,	PUNCT
aijbe-1035	100	19	and	and	CCONJ
aijbe-1035	100	20	stakeholder	stakeholder	NOUN
aijbe-1035	100	21	confidence	confidence	NOUN
aijbe-1035	100	22	.	.	PUNCT
aijbe-1035	101	1	understanding	understand	VERB
aijbe-1035	101	2	the	the	DET
aijbe-1035	101	3	determinants	determinant	NOUN
aijbe-1035	101	4	of	of	ADP
aijbe-1035	101	5	customer	customer	NOUN
aijbe-1035	101	6	satisfaction	satisfaction	NOUN
aijbe-1035	101	7	within	within	ADP
aijbe-1035	101	8	this	this	DET
aijbe-1035	101	9	sector	sector	NOUN
aijbe-1035	101	10	is	be	AUX
aijbe-1035	101	11	essential	essential	ADJ
aijbe-1035	101	12	for	for	ADP
aijbe-1035	101	13	implementing	implement	VERB
aijbe-1035	101	14	improvements	improvement	NOUN
aijbe-1035	101	15	and	and	CCONJ
aijbe-1035	101	16	fostering	foster	VERB
aijbe-1035	101	17	sustainable	sustainable	ADJ
aijbe-1035	101	18	development	development	NOUN
aijbe-1035	101	19	.	.	PUNCT
aijbe-1035	102	1	customer	customer	NOUN
aijbe-1035	102	2	satisfaction	satisfaction	NOUN
aijbe-1035	102	3	in	in	ADP
aijbe-1035	102	4	port	port	NOUN
aijbe-1035	102	5	logistics	logistic	NOUN
aijbe-1035	102	6	refers	refer	VERB
aijbe-1035	102	7	to	to	ADP
aijbe-1035	102	8	the	the	DET
aijbe-1035	102	9	degree	degree	NOUN
aijbe-1035	102	10	to	to	PART
aijbe-1035	102	11	which	which	PRON
aijbe-1035	102	12	port	port	NOUN
aijbe-1035	102	13	users	user	NOUN
aijbe-1035	102	14	'	'	PART
aijbe-1035	102	15	expectations	expectation	NOUN
aijbe-1035	102	16	are	be	AUX
aijbe-1035	102	17	met	meet	VERB
aijbe-1035	102	18	or	or	CCONJ
aijbe-1035	102	19	exceeded	exceed	VERB
aijbe-1035	102	20	by	by	ADP
aijbe-1035	102	21	the	the	DET
aijbe-1035	102	22	services	service	NOUN
aijbe-1035	102	23	provided	provide	VERB
aijbe-1035	102	24	.	.	PUNCT
aijbe-1035	103	1	key	key	ADJ
aijbe-1035	103	2	factors	factor	NOUN
aijbe-1035	103	3	influencing	influence	VERB
aijbe-1035	103	4	satisfaction	satisfaction	NOUN
aijbe-1035	103	5	include	include	VERB
aijbe-1035	103	6	service	service	NOUN
aijbe-1035	103	7	reliability	reliability	NOUN
aijbe-1035	103	8	,	,	PUNCT
aijbe-1035	103	9	responsiveness	responsiveness	NOUN
aijbe-1035	103	10	,	,	PUNCT
aijbe-1035	103	11	assurance	assurance	NOUN
aijbe-1035	103	12	,	,	PUNCT
aijbe-1035	103	13	empathy	empathy	NOUN
aijbe-1035	103	14	,	,	PUNCT
aijbe-1035	103	15	and	and	CCONJ
aijbe-1035	103	16	tangibility	tangibility	NOUN
aijbe-1035	103	17	.	.	PUNCT
aijbe-1035	104	1	aniebiet	aniebiet	PROPN
aijbe-1035	104	2	j.	j.	PROPN
aijbe-1035	104	3	etuk	etuk	PROPN
aijbe-1035	104	4	,	,	PUNCT
aijbe-1035	104	5	aniekan	aniekan	PROPN
aijbe-1035	104	6	eyo	eyo	PROPN
aijbe-1035	104	7	awah	awah	PROPN
aijbe-1035	104	8	and	and	CCONJ
aijbe-1035	104	9	aniefiok	aniefiok	PROPN
aijbe-1035	104	10	okon	okon	PROPN
aijbe-1035	104	11	akpan	akpan	PROPN
aijbe-1035	104	12	(	(	PUNCT
aijbe-1035	104	13	2025	2025	NUM
aijbe-1035	104	14	)	)	PUNCT
aijbe-1035	104	15	6	6	NUM
aijbe-1035	104	16	american	american	ADJ
aijbe-1035	104	17	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	104	18	journal	journal	NOUN
aijbe-1035	104	19	of	of	ADP
aijbe-1035	104	20	business	business	NOUN
aijbe-1035	104	21	and	and	CCONJ
aijbe-1035	104	22	economics	economic	NOUN
aijbe-1035	104	23	|	|	ADV
aijbe-1035	104	24	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	104	25	these	these	DET
aijbe-1035	104	26	dimensions	dimension	NOUN
aijbe-1035	104	27	are	be	AUX
aijbe-1035	104	28	often	often	ADV
aijbe-1035	104	29	evaluated	evaluate	VERB
aijbe-1035	104	30	using	use	VERB
aijbe-1035	104	31	models	model	NOUN
aijbe-1035	104	32	like	like	ADP
aijbe-1035	104	33	servqual	servqual	ADJ
aijbe-1035	104	34	,	,	PUNCT
aijbe-1035	104	35	which	which	PRON
aijbe-1035	104	36	assesses	assess	VERB
aijbe-1035	104	37	the	the	DET
aijbe-1035	104	38	gap	gap	NOUN
aijbe-1035	104	39	between	between	ADP
aijbe-1035	104	40	customer	customer	NOUN
aijbe-1035	104	41	expectations	expectation	NOUN
aijbe-1035	104	42	and	and	CCONJ
aijbe-1035	104	43	perceptions	perception	NOUN
aijbe-1035	104	44	of	of	ADP
aijbe-1035	104	45	service	service	NOUN
aijbe-1035	104	46	delivery	delivery	NOUN
aijbe-1035	104	47	(	(	PUNCT
aijbe-1035	104	48	inderscience	inderscience	NOUN
aijbe-1035	104	49	)	)	PUNCT
aijbe-1035	104	50	.	.	PUNCT
aijbe-1035	105	1	several	several	ADJ
aijbe-1035	105	2	studies	study	NOUN
aijbe-1035	105	3	have	have	AUX
aijbe-1035	105	4	explored	explore	VERB
aijbe-1035	105	5	customer	customer	NOUN
aijbe-1035	105	6	satisfaction	satisfaction	NOUN
aijbe-1035	105	7	within	within	ADP
aijbe-1035	105	8	nigeria	nigeria	PROPN
aijbe-1035	105	9	's	's	PART
aijbe-1035	105	10	port	port	NOUN
aijbe-1035	105	11	logistics	logistic	NOUN
aijbe-1035	105	12	ecosystem	ecosystem	NOUN
aijbe-1035	105	13	.	.	PUNCT
aijbe-1035	106	1	ugboma	ugboma	ADP
aijbe-1035	106	2	et	et	PROPN
aijbe-1035	106	3	al	al	PROPN
aijbe-1035	106	4	.	.	PROPN
aijbe-1035	107	1	(	(	PUNCT
aijbe-1035	107	2	2007	2007	NUM
aijbe-1035	107	3	)	)	PUNCT
aijbe-1035	107	4	employed	employ	VERB
aijbe-1035	107	5	the	the	DET
aijbe-1035	107	6	servqual	servqual	ADJ
aijbe-1035	107	7	model	model	NOUN
aijbe-1035	107	8	to	to	PART
aijbe-1035	107	9	assess	assess	VERB
aijbe-1035	107	10	service	service	NOUN
aijbe-1035	107	11	quality	quality	NOUN
aijbe-1035	107	12	at	at	ADP
aijbe-1035	107	13	nigerian	nigerian	ADJ
aijbe-1035	107	14	ports	port	NOUN
aijbe-1035	107	15	,	,	PUNCT
aijbe-1035	107	16	their	their	PRON
aijbe-1035	107	17	study	study	NOUN
aijbe-1035	107	18	findings	finding	NOUN
aijbe-1035	107	19	revealed	reveal	VERB
aijbe-1035	107	20	that	that	SCONJ
aijbe-1035	107	21	dimensions	dimension	NOUN
aijbe-1035	107	22	such	such	ADJ
aijbe-1035	107	23	as	as	ADP
aijbe-1035	107	24	reliability	reliability	NOUN
aijbe-1035	107	25	and	and	CCONJ
aijbe-1035	107	26	responsiveness	responsiveness	NOUN
aijbe-1035	107	27	significantly	significantly	ADV
aijbe-1035	107	28	impact	impact	VERB
aijbe-1035	107	29	customer	customer	NOUN
aijbe-1035	107	30	satisfaction	satisfaction	NOUN
aijbe-1035	107	31	.	.	PUNCT
aijbe-1035	108	1	sakyi	sakyi	PROPN
aijbe-1035	108	2	et	et	PROPN
aijbe-1035	108	3	al	al	PROPN
aijbe-1035	108	4	.	.	PROPN
aijbe-1035	108	5	(	(	PUNCT
aijbe-1035	108	6	2020	2020	NUM
aijbe-1035	108	7	)	)	PUNCT
aijbe-1035	108	8	conducted	conduct	VERB
aijbe-1035	108	9	a	a	DET
aijbe-1035	108	10	terminal	terminal	ADJ
aijbe-1035	108	11	-	-	PUNCT
aijbe-1035	108	12	level	level	NOUN
aijbe-1035	108	13	analysis	analysis	NOUN
aijbe-1035	108	14	of	of	ADP
aijbe-1035	108	15	service	service	NOUN
aijbe-1035	108	16	quality	quality	NOUN
aijbe-1035	108	17	across	across	ADP
aijbe-1035	108	18	nigerian	nigerian	ADJ
aijbe-1035	108	19	seaports	seaport	NOUN
aijbe-1035	108	20	,	,	PUNCT
aijbe-1035	108	21	their	their	PRON
aijbe-1035	108	22	study	study	NOUN
aijbe-1035	108	23	findings	finding	NOUN
aijbe-1035	108	24	revealed	reveal	VERB
aijbe-1035	108	25	that	that	SCONJ
aijbe-1035	108	26	responsiveness	responsiveness	NOUN
aijbe-1035	108	27	and	and	CCONJ
aijbe-1035	108	28	assurance	assurance	NOUN
aijbe-1035	108	29	were	be	AUX
aijbe-1035	108	30	the	the	DET
aijbe-1035	108	31	least	least	ADV
aijbe-1035	108	32	rated	rate	VERB
aijbe-1035	108	33	service	service	NOUN
aijbe-1035	108	34	quality	quality	NOUN
aijbe-1035	108	35	dimensions	dimension	NOUN
aijbe-1035	108	36	,	,	PUNCT
aijbe-1035	108	37	indicating	indicate	VERB
aijbe-1035	108	38	areas	area	NOUN
aijbe-1035	108	39	needing	need	VERB
aijbe-1035	108	40	improvement	improvement	NOUN
aijbe-1035	108	41	to	to	PART
aijbe-1035	108	42	enhance	enhance	VERB
aijbe-1035	108	43	customer	customer	NOUN
aijbe-1035	108	44	satisfaction	satisfaction	NOUN
aijbe-1035	108	45	.	.	PUNCT
aijbe-1035	109	1	naziah	naziah	PROPN
aijbe-1035	109	2	et	et	PROPN
aijbe-1035	109	3	al	al	PROPN
aijbe-1035	109	4	.	.	PROPN
aijbe-1035	109	5	(	(	PUNCT
aijbe-1035	109	6	2020	2020	NUM
aijbe-1035	109	7	)	)	PUNCT
aijbe-1035	109	8	in	in	ADP
aijbe-1035	109	9	their	their	PRON
aijbe-1035	109	10	study	study	NOUN
aijbe-1035	109	11	evaluated	evaluate	VERB
aijbe-1035	109	12	stakeholder	stakeholder	NOUN
aijbe-1035	109	13	satisfaction	satisfaction	NOUN
aijbe-1035	109	14	with	with	ADP
aijbe-1035	109	15	the	the	DET
aijbe-1035	109	16	performance	performance	NOUN
aijbe-1035	109	17	of	of	ADP
aijbe-1035	109	18	selected	select	VERB
aijbe-1035	109	19	nigerian	nigerian	ADJ
aijbe-1035	109	20	seaports	seaport	NOUN
aijbe-1035	109	21	,	,	PUNCT
aijbe-1035	109	22	their	their	PRON
aijbe-1035	109	23	study	study	NOUN
aijbe-1035	109	24	findings	finding	NOUN
aijbe-1035	109	25	revealed	reveal	VERB
aijbe-1035	109	26	that	that	SCONJ
aijbe-1035	109	27	while	while	SCONJ
aijbe-1035	109	28	environmental	environmental	ADJ
aijbe-1035	109	29	performance	performance	NOUN
aijbe-1035	109	30	was	be	AUX
aijbe-1035	109	31	rated	rate	VERB
aijbe-1035	109	32	high	high	ADJ
aijbe-1035	109	33	,	,	PUNCT
aijbe-1035	109	34	congestion	congestion	NOUN
aijbe-1035	109	35	remained	remain	VERB
aijbe-1035	109	36	a	a	DET
aijbe-1035	109	37	significant	significant	ADJ
aijbe-1035	109	38	concern	concern	NOUN
aijbe-1035	109	39	affecting	affect	VERB
aijbe-1035	109	40	overall	overall	ADJ
aijbe-1035	109	41	satisfaction	satisfaction	NOUN
aijbe-1035	109	42	.	.	PUNCT
aijbe-1035	110	1	customer	customer	NOUN
aijbe-1035	110	2	satisfaction	satisfaction	NOUN
aijbe-1035	110	3	is	be	AUX
aijbe-1035	110	4	integral	integral	ADJ
aijbe-1035	110	5	to	to	ADP
aijbe-1035	110	6	the	the	DET
aijbe-1035	110	7	success	success	NOUN
aijbe-1035	110	8	and	and	CCONJ
aijbe-1035	110	9	competitiveness	competitiveness	NOUN
aijbe-1035	110	10	of	of	ADP
aijbe-1035	110	11	nigeria	nigeria	PROPN
aijbe-1035	110	12	's	's	PART
aijbe-1035	110	13	port	port	NOUN
aijbe-1035	110	14	logistics	logistic	NOUN
aijbe-1035	110	15	sector	sector	NOUN
aijbe-1035	110	16	.	.	PUNCT
aijbe-1035	111	1	by	by	ADP
aijbe-1035	111	2	addressing	address	VERB
aijbe-1035	111	3	infrastructural	infrastructural	ADJ
aijbe-1035	111	4	,	,	PUNCT
aijbe-1035	111	5	operational	operational	ADJ
aijbe-1035	111	6	,	,	PUNCT
aijbe-1035	111	7	regulatory	regulatory	ADJ
aijbe-1035	111	8	,	,	PUNCT
aijbe-1035	111	9	and	and	CCONJ
aijbe-1035	111	10	technological	technological	ADJ
aijbe-1035	111	11	challenges	challenge	NOUN
aijbe-1035	111	12	,	,	PUNCT
aijbe-1035	111	13	port	port	NOUN
aijbe-1035	111	14	authorities	authority	NOUN
aijbe-1035	111	15	and	and	CCONJ
aijbe-1035	111	16	stakeholders	stakeholder	NOUN
aijbe-1035	111	17	can	can	AUX
aijbe-1035	111	18	enhance	enhance	VERB
aijbe-1035	111	19	service	service	NOUN
aijbe-1035	111	20	quality	quality	NOUN
aijbe-1035	111	21	,	,	PUNCT
aijbe-1035	111	22	meet	meet	VERB
aijbe-1035	111	23	customer	customer	NOUN
aijbe-1035	111	24	expectations	expectation	NOUN
aijbe-1035	111	25	and	and	CCONJ
aijbe-1035	111	26	foster	foster	ADJ
aijbe-1035	111	27	economic	economic	ADJ
aijbe-1035	111	28	growth	growth	NOUN
aijbe-1035	111	29	.	.	PUNCT
aijbe-1035	112	1	continuous	continuous	ADJ
aijbe-1035	112	2	assessment	assessment	NOUN
aijbe-1035	112	3	and	and	CCONJ
aijbe-1035	112	4	improvement	improvement	NOUN
aijbe-1035	112	5	of	of	ADP
aijbe-1035	112	6	service	service	NOUN
aijbe-1035	112	7	delivery	delivery	NOUN
aijbe-1035	112	8	are	be	AUX
aijbe-1035	112	9	essential	essential	ADJ
aijbe-1035	112	10	for	for	ADP
aijbe-1035	112	11	achieving	achieve	VERB
aijbe-1035	112	12	sustained	sustained	ADJ
aijbe-1035	112	13	customer	customer	NOUN
aijbe-1035	112	14	satisfaction	satisfaction	NOUN
aijbe-1035	112	15	in	in	ADP
aijbe-1035	112	16	the	the	DET
aijbe-1035	112	17	evolving	evolve	VERB
aijbe-1035	112	18	maritime	maritime	ADJ
aijbe-1035	112	19	industry	industry	NOUN
aijbe-1035	112	20	(	(	PUNCT
aijbe-1035	112	21	inderscience	inderscience	NOUN
aijbe-1035	112	22	)	)	PUNCT
aijbe-1035	112	23	.	.	PUNCT
aijbe-1035	113	1	theoretical	theoretical	ADJ
aijbe-1035	113	2	framework	framework	NOUN
aijbe-1035	113	3	in	in	ADP
aijbe-1035	113	4	this	this	DET
aijbe-1035	113	5	section	section	NOUN
aijbe-1035	113	6	the	the	DET
aijbe-1035	113	7	theory	theory	NOUN
aijbe-1035	113	8	considered	consider	VERB
aijbe-1035	113	9	relevant	relevant	ADJ
aijbe-1035	113	10	for	for	ADP
aijbe-1035	113	11	this	this	DET
aijbe-1035	113	12	study	study	NOUN
aijbe-1035	113	13	was	be	AUX
aijbe-1035	113	14	;	;	PUNCT
aijbe-1035	113	15	technology	technology	NOUN
aijbe-1035	113	16	acceptance	acceptance	NOUN
aijbe-1035	113	17	model	model	NOUN
aijbe-1035	113	18	(	(	PUNCT
aijbe-1035	113	19	tam	tam	NOUN
aijbe-1035	113	20	)	)	PUNCT
aijbe-1035	113	21	propounded	propound	VERB
aijbe-1035	113	22	by	by	ADP
aijbe-1035	113	23	fred	fred	PROPN
aijbe-1035	113	24	davis	davis	PROPN
aijbe-1035	113	25	(	(	PUNCT
aijbe-1035	113	26	1986	1986	NUM
aijbe-1035	113	27	)	)	PUNCT
aijbe-1035	113	28	this	this	PRON
aijbe-1035	113	29	is	be	AUX
aijbe-1035	113	30	one	one	NUM
aijbe-1035	113	31	of	of	ADP
aijbe-1035	113	32	the	the	DET
aijbe-1035	113	33	most	most	ADV
aijbe-1035	113	34	widely	widely	ADV
aijbe-1035	113	35	used	use	VERB
aijbe-1035	113	36	models	model	NOUN
aijbe-1035	113	37	in	in	ADP
aijbe-1035	113	38	understanding	understand	VERB
aijbe-1035	113	39	how	how	SCONJ
aijbe-1035	113	40	users	user	NOUN
aijbe-1035	113	41	come	come	VERB
aijbe-1035	113	42	to	to	PART
aijbe-1035	113	43	accept	accept	VERB
aijbe-1035	113	44	and	and	CCONJ
aijbe-1035	113	45	use	use	VERB
aijbe-1035	113	46	technology	technology	NOUN
aijbe-1035	113	47	.	.	PUNCT
aijbe-1035	114	1	it	it	PRON
aijbe-1035	114	2	was	be	AUX
aijbe-1035	114	3	developed	develop	VERB
aijbe-1035	114	4	to	to	PART
aijbe-1035	114	5	explain	explain	VERB
aijbe-1035	114	6	and	and	CCONJ
aijbe-1035	114	7	predict	predict	VERB
aijbe-1035	114	8	users	user	NOUN
aijbe-1035	114	9	’	'	PUNCT
aijbe-1035	114	10	acceptance	acceptance	NOUN
aijbe-1035	114	11	of	of	ADP
aijbe-1035	114	12	new	new	ADJ
aijbe-1035	114	13	technologies	technology	NOUN
aijbe-1035	114	14	.	.	PUNCT
aijbe-1035	115	1	the	the	DET
aijbe-1035	115	2	model	model	NOUN
aijbe-1035	115	3	proposes	propose	VERB
aijbe-1035	115	4	that	that	SCONJ
aijbe-1035	115	5	two	two	NUM
aijbe-1035	115	6	major	major	ADJ
aijbe-1035	115	7	factors	factor	NOUN
aijbe-1035	115	8	influence	influence	VERB
aijbe-1035	115	9	a	a	DET
aijbe-1035	115	10	person	person	NOUN
aijbe-1035	115	11	decision	decision	NOUN
aijbe-1035	115	12	to	to	PART
aijbe-1035	115	13	adopt	adopt	VERB
aijbe-1035	115	14	and	and	CCONJ
aijbe-1035	115	15	use	use	VERB
aijbe-1035	115	16	technology	technology	NOUN
aijbe-1035	115	17	:	:	PUNCT
aijbe-1035	115	18			ADJ
aijbe-1035	115	19	perceived	perceive	VERB
aijbe-1035	115	20	usefulness	usefulness	NOUN
aijbe-1035	115	21	(	(	PUNCT
aijbe-1035	115	22	pu	pu	PROPN
aijbe-1035	115	23	):	):	PUNCT
aijbe-1035	115	24	the	the	DET
aijbe-1035	115	25	degree	degree	NOUN
aijbe-1035	115	26	to	to	PART
aijbe-1035	115	27	which	which	PRON
aijbe-1035	115	28	a	a	DET
aijbe-1035	115	29	person	person	NOUN
aijbe-1035	115	30	believes	believe	VERB
aijbe-1035	115	31	that	that	SCONJ
aijbe-1035	115	32	using	use	VERB
aijbe-1035	115	33	a	a	DET
aijbe-1035	115	34	particular	particular	ADJ
aijbe-1035	115	35	technology	technology	NOUN
aijbe-1035	115	36	will	will	AUX
aijbe-1035	115	37	enhance	enhance	VERB
aijbe-1035	115	38	their	their	PRON
aijbe-1035	115	39	performance	performance	NOUN
aijbe-1035	115	40	or	or	CCONJ
aijbe-1035	115	41	make	make	VERB
aijbe-1035	115	42	a	a	DET
aijbe-1035	115	43	task	task	NOUN
aijbe-1035	115	44	easier	easy	ADJ
aijbe-1035	115	45	.	.	PUNCT
aijbe-1035	116	1			ADJ
aijbe-1035	116	2	perceived	perceive	VERB
aijbe-1035	116	3	ease	ease	NOUN
aijbe-1035	116	4	of	of	ADP
aijbe-1035	116	5	use	use	NOUN
aijbe-1035	116	6	(	(	PUNCT
aijbe-1035	116	7	peou	peou	ADV
aijbe-1035	116	8	):	):	PUNCT
aijbe-1035	116	9	the	the	DET
aijbe-1035	116	10	degree	degree	NOUN
aijbe-1035	116	11	to	to	PART
aijbe-1035	116	12	which	which	PRON
aijbe-1035	116	13	a	a	DET
aijbe-1035	116	14	person	person	NOUN
aijbe-1035	116	15	believes	believe	VERB
aijbe-1035	116	16	that	that	SCONJ
aijbe-1035	116	17	using	use	VERB
aijbe-1035	116	18	the	the	DET
aijbe-1035	116	19	technology	technology	NOUN
aijbe-1035	116	20	will	will	AUX
aijbe-1035	116	21	be	be	AUX
aijbe-1035	116	22	free	free	ADJ
aijbe-1035	116	23	of	of	ADP
aijbe-1035	116	24	effort	effort	NOUN
aijbe-1035	116	25	.	.	PUNCT
aijbe-1035	117	1	tam	tam	PROPN
aijbe-1035	117	2	suggests	suggest	VERB
aijbe-1035	117	3	that	that	SCONJ
aijbe-1035	117	4	when	when	SCONJ
aijbe-1035	117	5	people	people	NOUN
aijbe-1035	117	6	perceive	perceive	VERB
aijbe-1035	117	7	a	a	DET
aijbe-1035	117	8	technology	technology	NOUN
aijbe-1035	117	9	as	as	ADP
aijbe-1035	117	10	useful	useful	ADJ
aijbe-1035	117	11	and	and	CCONJ
aijbe-1035	117	12	easy	easy	ADJ
aijbe-1035	117	13	to	to	PART
aijbe-1035	117	14	use	use	VERB
aijbe-1035	117	15	,	,	PUNCT
aijbe-1035	117	16	they	they	PRON
aijbe-1035	117	17	are	be	AUX
aijbe-1035	117	18	more	more	ADV
aijbe-1035	117	19	likely	likely	ADJ
aijbe-1035	117	20	to	to	PART
aijbe-1035	117	21	accept	accept	VERB
aijbe-1035	117	22	and	and	CCONJ
aijbe-1035	117	23	adopt	adopt	VERB
aijbe-1035	117	24	it	it	PRON
aijbe-1035	117	25	.	.	PUNCT
aijbe-1035	118	1	this	this	DET
aijbe-1035	118	2	model	model	NOUN
aijbe-1035	118	3	has	have	AUX
aijbe-1035	118	4	been	be	AUX
aijbe-1035	118	5	widely	widely	ADV
aijbe-1035	118	6	applied	apply	VERB
aijbe-1035	118	7	in	in	ADP
aijbe-1035	118	8	studying	study	VERB
aijbe-1035	118	9	technology	technology	NOUN
aijbe-1035	118	10	use	use	NOUN
aijbe-1035	118	11	across	across	ADP
aijbe-1035	118	12	various	various	ADJ
aijbe-1035	118	13	sectors	sector	NOUN
aijbe-1035	118	14	,	,	PUNCT
aijbe-1035	118	15	including	include	VERB
aijbe-1035	118	16	marketing	marketing	NOUN
aijbe-1035	118	17	and	and	CCONJ
aijbe-1035	118	18	consumer	consumer	NOUN
aijbe-1035	118	19	behavior	behavior	NOUN
aijbe-1035	118	20	.	.	PUNCT
aijbe-1035	119	1	review	review	NOUN
aijbe-1035	119	2	of	of	ADP
aijbe-1035	119	3	empirical	empirical	ADJ
aijbe-1035	119	4	studies	study	NOUN
aijbe-1035	119	5	nwidua	nwidua	NOUN
aijbe-1035	119	6	(	(	PUNCT
aijbe-1035	119	7	2025	2025	NUM
aijbe-1035	119	8	):	):	PUNCT
aijbe-1035	119	9	electronic	electronic	ADJ
aijbe-1035	119	10	payment	payment	NOUN
aijbe-1035	119	11	systems	system	NOUN
aijbe-1035	119	12	and	and	CCONJ
aijbe-1035	119	13	customer	customer	NOUN
aijbe-1035	119	14	patronage	patronage	NOUN
aijbe-1035	119	15	of	of	ADP
aijbe-1035	119	16	shopping	shopping	NOUN
aijbe-1035	119	17	malls	mall	NOUN
aijbe-1035	119	18	in	in	ADP
aijbe-1035	119	19	south	south	ADJ
aijbe-1035	119	20	-	-	PUNCT
aijbe-1035	119	21	south	south	NOUN
aijbe-1035	119	22	zone	zone	NOUN
aijbe-1035	119	23	,	,	PUNCT
aijbe-1035	119	24	nigeria	nigeria	PROPN
aijbe-1035	119	25	.	.	PUNCT
aijbe-1035	120	1	the	the	DET
aijbe-1035	120	2	study	study	NOUN
aijbe-1035	120	3	aimed	aim	VERB
aijbe-1035	120	4	to	to	PART
aijbe-1035	120	5	explore	explore	VERB
aijbe-1035	120	6	the	the	DET
aijbe-1035	120	7	relationship	relationship	NOUN
aijbe-1035	120	8	between	between	ADP
aijbe-1035	120	9	electronic	electronic	ADJ
aijbe-1035	120	10	payment	payment	NOUN
aijbe-1035	120	11	systems	system	NOUN
aijbe-1035	120	12	and	and	CCONJ
aijbe-1035	120	13	customer	customer	NOUN
aijbe-1035	120	14	patronage	patronage	NOUN
aijbe-1035	120	15	of	of	ADP
aijbe-1035	120	16	shopping	shopping	NOUN
aijbe-1035	120	17	mall	mall	NOUN
aijbe-1035	120	18	.	.	PUNCT
aijbe-1035	121	1	the	the	DET
aijbe-1035	121	2	method	method	NOUN
aijbe-1035	121	3	for	for	ADP
aijbe-1035	121	4	data	datum	NOUN
aijbe-1035	121	5	analysis	analysis	NOUN
aijbe-1035	121	6	involved	involve	VERB
aijbe-1035	121	7	a	a	DET
aijbe-1035	121	8	descriptive	descriptive	ADJ
aijbe-1035	121	9	survey	survey	NOUN
aijbe-1035	121	10	research	research	NOUN
aijbe-1035	121	11	method	method	NOUN
aijbe-1035	121	12	.	.	PUNCT
aijbe-1035	122	1	the	the	DET
aijbe-1035	122	2	finding	finding	NOUN
aijbe-1035	122	3	of	of	ADP
aijbe-1035	122	4	the	the	DET
aijbe-1035	122	5	study	study	NOUN
aijbe-1035	122	6	revealed	reveal	VERB
aijbe-1035	122	7	that	that	SCONJ
aijbe-1035	122	8	card	card	NOUN
aijbe-1035	122	9	payment	payment	NOUN
aijbe-1035	122	10	system	system	NOUN
aijbe-1035	122	11	,	,	PUNCT
aijbe-1035	122	12	electronic	electronic	ADJ
aijbe-1035	122	13	funds	fund	NOUN
aijbe-1035	122	14	transfer	transfer	NOUN
aijbe-1035	122	15	and	and	CCONJ
aijbe-1035	122	16	e	e	NOUN
aijbe-1035	122	17	-	-	NOUN
aijbe-1035	122	18	wallet	wallet	NOUN
aijbe-1035	122	19	payment	payment	NOUN
aijbe-1035	122	20	system	system	NOUN
aijbe-1035	122	21	had	have	VERB
aijbe-1035	122	22	a	a	DET
aijbe-1035	122	23	significant	significant	ADJ
aijbe-1035	122	24	relationship	relationship	NOUN
aijbe-1035	122	25	with	with	ADP
aijbe-1035	122	26	customer	customer	NOUN
aijbe-1035	122	27	patronage	patronage	NOUN
aijbe-1035	122	28	of	of	ADP
aijbe-1035	122	29	shopping	shopping	NOUN
aijbe-1035	122	30	malls	mall	NOUN
aijbe-1035	122	31	in	in	ADP
aijbe-1035	122	32	south	south	ADJ
aijbe-1035	122	33	-	-	PUNCT
aijbe-1035	122	34	south	south	NOUN
aijbe-1035	122	35	zone	zone	NOUN
aijbe-1035	122	36	,	,	PUNCT
aijbe-1035	122	37	nigeria	nigeria	PROPN
aijbe-1035	122	38	.	.	PUNCT
aijbe-1035	123	1	they	they	PRON
aijbe-1035	123	2	recommended	recommend	VERB
aijbe-1035	123	3	that	that	SCONJ
aijbe-1035	123	4	shopping	shopping	NOUN
aijbe-1035	123	5	mall	mall	NOUN
aijbe-1035	123	6	operators	operator	NOUN
aijbe-1035	123	7	in	in	ADP
aijbe-1035	123	8	the	the	DET
aijbe-1035	123	9	zone	zone	NOUN
aijbe-1035	123	10	who	who	PRON
aijbe-1035	123	11	were	be	AUX
aijbe-1035	123	12	yet	yet	ADV
aijbe-1035	123	13	to	to	PART
aijbe-1035	123	14	introduce	introduce	VERB
aijbe-1035	123	15	sustainable	sustainable	ADJ
aijbe-1035	123	16	electronic	electronic	ADJ
aijbe-1035	123	17	payment	payment	NOUN
aijbe-1035	123	18	system	system	NOUN
aijbe-1035	123	19	should	should	AUX
aijbe-1035	123	20	introduce	introduce	VERB
aijbe-1035	123	21	it	it	PRON
aijbe-1035	123	22	immediately	immediately	ADV
aijbe-1035	123	23	to	to	PART
aijbe-1035	123	24	promote	promote	VERB
aijbe-1035	123	25	customer	customer	NOUN
aijbe-1035	123	26	patronage	patronage	NOUN
aijbe-1035	123	27	and	and	CCONJ
aijbe-1035	123	28	repeat	repeat	NOUN
aijbe-1035	123	29	purchase	purchase	NOUN
aijbe-1035	123	30	.	.	PUNCT
aijbe-1035	124	1	amadi	amadi	NOUN
aijbe-1035	124	2	and	and	CCONJ
aijbe-1035	124	3	ikeni	ikeni	ADJ
aijbe-1035	124	4	(	(	PUNCT
aijbe-1035	124	5	2022	2022	NUM
aijbe-1035	124	6	):	):	PUNCT
aijbe-1035	124	7	digital	digital	ADJ
aijbe-1035	124	8	marketing	marketing	NOUN
aijbe-1035	124	9	strategy	strategy	NOUN
aijbe-1035	124	10	and	and	CCONJ
aijbe-1035	124	11	customer	customer	NOUN
aijbe-1035	124	12	satisfaction	satisfaction	NOUN
aijbe-1035	124	13	with	with	ADP
aijbe-1035	124	14	airline	airline	NOUN
aijbe-1035	124	15	operators	operator	NOUN
aijbe-1035	124	16	in	in	ADP
aijbe-1035	124	17	nigeria	nigeria	PROPN
aijbe-1035	124	18	.	.	PUNCT
aijbe-1035	125	1	the	the	DET
aijbe-1035	125	2	study	study	NOUN
aijbe-1035	125	3	aimed	aim	VERB
aijbe-1035	125	4	at	at	ADP
aijbe-1035	125	5	empirically	empirically	ADV
aijbe-1035	125	6	exploring	explore	VERB
aijbe-1035	125	7	the	the	DET
aijbe-1035	125	8	relationship	relationship	NOUN
aijbe-1035	125	9	between	between	ADP
aijbe-1035	125	10	digital	digital	ADJ
aijbe-1035	125	11	marketing	marketing	NOUN
aijbe-1035	125	12	strategy	strategy	NOUN
aijbe-1035	125	13	and	and	CCONJ
aijbe-1035	125	14	customer	customer	NOUN
aijbe-1035	125	15	satisfaction	satisfaction	NOUN
aijbe-1035	125	16	of	of	ADP
aijbe-1035	125	17	airline	airline	NOUN
aijbe-1035	125	18	operators	operator	NOUN
aijbe-1035	125	19	in	in	ADP
aijbe-1035	125	20	nigeria	nigeria	PROPN
aijbe-1035	125	21	.	.	PUNCT
aijbe-1035	126	1	data	datum	NOUN
aijbe-1035	126	2	obtained	obtain	VERB
aijbe-1035	126	3	were	be	AUX
aijbe-1035	126	4	analyzed	analyze	VERB
aijbe-1035	126	5	using	use	VERB
aijbe-1035	126	6	the	the	DET
aijbe-1035	126	7	spearman	spearman	NOUN
aijbe-1035	126	8	’s	’s	PART
aijbe-1035	126	9	rank	rank	NOUN
aijbe-1035	126	10	correlation	correlation	NOUN
aijbe-1035	126	11	coefficient	coefficient	NOUN
aijbe-1035	126	12	statistical	statistical	ADJ
aijbe-1035	126	13	tool	tool	NOUN
aijbe-1035	126	14	,	,	PUNCT
aijbe-1035	126	15	the	the	DET
aijbe-1035	126	16	study	study	NOUN
aijbe-1035	126	17	findings	finding	NOUN
aijbe-1035	126	18	revealed	reveal	VERB
aijbe-1035	126	19	a	a	DET
aijbe-1035	126	20	positive	positive	ADJ
aijbe-1035	126	21	and	and	CCONJ
aijbe-1035	126	22	significant	significant	ADJ
aijbe-1035	126	23	relationship	relationship	NOUN
aijbe-1035	126	24	between	between	ADP
aijbe-1035	126	25	the	the	DET
aijbe-1035	126	26	https://www.inderscienceonline.com/doi/10.1504/ijbfmi.2019.105344?utm_source=chatgpt.com	https://www.inderscienceonline.com/doi/10.1504/ijbfmi.2019.105344?utm_source=chatgpt.com	NOUN
aijbe-1035	126	27	https://www.inderscienceonline.com/doi/10.1504/ijbfmi.2019.105344?utm_source=chatgpt.com	https://www.inderscienceonline.com/doi/10.1504/ijbfmi.2019.105344?utm_source=chatgpt.com	PROPN
aijbe-1035	126	28	aniebiet	aniebiet	PROPN
aijbe-1035	126	29	j.	j.	PROPN
aijbe-1035	126	30	etuk	etuk	PROPN
aijbe-1035	126	31	,	,	PUNCT
aijbe-1035	126	32	aniekan	aniekan	PROPN
aijbe-1035	126	33	eyo	eyo	PROPN
aijbe-1035	126	34	awah	awah	PROPN
aijbe-1035	126	35	and	and	CCONJ
aijbe-1035	126	36	aniefiok	aniefiok	PROPN
aijbe-1035	126	37	okon	okon	PROPN
aijbe-1035	126	38	akpan	akpan	PROPN
aijbe-1035	126	39	(	(	PUNCT
aijbe-1035	126	40	2025	2025	NUM
aijbe-1035	126	41	)	)	PUNCT
aijbe-1035	126	42	7	7	NUM
aijbe-1035	126	43	american	american	ADJ
aijbe-1035	126	44	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	126	45	journal	journal	NOUN
aijbe-1035	126	46	of	of	ADP
aijbe-1035	126	47	business	business	NOUN
aijbe-1035	126	48	and	and	CCONJ
aijbe-1035	126	49	economics	economic	NOUN
aijbe-1035	126	50	|	|	ADV
aijbe-1035	126	51	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	NOUN
aijbe-1035	126	52	dimensions	dimension	NOUN
aijbe-1035	126	53	of	of	ADP
aijbe-1035	126	54	digital	digital	ADJ
aijbe-1035	126	55	marketing	marketing	NOUN
aijbe-1035	126	56	strategies	strategy	NOUN
aijbe-1035	126	57	(	(	PUNCT
aijbe-1035	126	58	such	such	ADJ
aijbe-1035	126	59	as	as	ADP
aijbe-1035	126	60	mobile	mobile	ADJ
aijbe-1035	126	61	website	website	NOUN
aijbe-1035	126	62	and	and	CCONJ
aijbe-1035	126	63	search	search	NOUN
aijbe-1035	126	64	engine	engine	NOUN
aijbe-1035	126	65	marketing	marketing	NOUN
aijbe-1035	126	66	)	)	PUNCT
aijbe-1035	126	67	and	and	CCONJ
aijbe-1035	126	68	the	the	DET
aijbe-1035	126	69	measures	measure	NOUN
aijbe-1035	126	70	of	of	ADP
aijbe-1035	126	71	customer	customer	NOUN
aijbe-1035	126	72	fulfilment(customer	fulfilment(customer	PROPN
aijbe-1035	126	73	engagement	engagement	NOUN
aijbe-1035	126	74	and	and	CCONJ
aijbe-1035	126	75	electronic	electronic	ADJ
aijbe-1035	126	76	word	word	NOUN
aijbe-1035	126	77	-	-	PUNCT
aijbe-1035	126	78	word	word	NOUN
aijbe-1035	126	79	-	-	PUNCT
aijbe-1035	126	80	mouth	mouth	NOUN
aijbe-1035	126	81	)	)	PUNCT
aijbe-1035	126	82	they	they	PRON
aijbe-1035	126	83	recommended	recommend	VERB
aijbe-1035	126	84	that	that	SCONJ
aijbe-1035	126	85	airline	airline	NOUN
aijbe-1035	126	86	operators	operator	NOUN
aijbe-1035	126	87	should	should	AUX
aijbe-1035	126	88	develop	develop	VERB
aijbe-1035	126	89	corporate	corporate	ADJ
aijbe-1035	126	90	web	web	NOUN
aijbe-1035	126	91	pages	page	NOUN
aijbe-1035	126	92	and	and	CCONJ
aijbe-1035	126	93	design	design	VERB
aijbe-1035	126	94	their	their	PRON
aijbe-1035	126	95	websites	website	NOUN
aijbe-1035	126	96	to	to	PART
aijbe-1035	126	97	be	be	AUX
aijbe-1035	126	98	user	user	NOUN
aijbe-1035	126	99	-	-	PUNCT
aijbe-1035	126	100	friendly	friendly	ADJ
aijbe-1035	126	101	,	,	PUNCT
aijbe-1035	126	102	facilitate	facilitate	VERB
aijbe-1035	126	103	the	the	DET
aijbe-1035	126	104	process	process	NOUN
aijbe-1035	126	105	of	of	ADP
aijbe-1035	126	106	buying	buying	NOUN
aijbe-1035	126	107	tickets	ticket	NOUN
aijbe-1035	126	108	,	,	PUNCT
aijbe-1035	126	109	follow	follow	VERB
aijbe-1035	126	110	a	a	DET
aijbe-1035	126	111	transparent	transparent	ADJ
aijbe-1035	126	112	policy	policy	NOUN
aijbe-1035	126	113	,	,	PUNCT
aijbe-1035	126	114	prepare	prepare	VERB
aijbe-1035	126	115	a	a	DET
aijbe-1035	126	116	web	web	NOUN
aijbe-1035	126	117	-	-	PUNCT
aijbe-1035	126	118	based	base	VERB
aijbe-1035	126	119	campaigns	campaign	NOUN
aijbe-1035	126	120	that	that	PRON
aijbe-1035	126	121	will	will	AUX
aijbe-1035	126	122	surprise	surprise	VERB
aijbe-1035	126	123	,	,	PUNCT
aijbe-1035	126	124	amaze	amaze	VERB
aijbe-1035	126	125	and	and	CCONJ
aijbe-1035	126	126	entertain	entertain	VERB
aijbe-1035	126	127	customers	customer	NOUN
aijbe-1035	126	128	.	.	PUNCT
aijbe-1035	127	1	these	these	PRON
aijbe-1035	127	2	will	will	AUX
aijbe-1035	127	3	improve	improve	VERB
aijbe-1035	127	4	customer	customer	NOUN
aijbe-1035	127	5	engagement	engagement	NOUN
aijbe-1035	127	6	and	and	CCONJ
aijbe-1035	127	7	electronic	electronic	ADJ
aijbe-1035	127	8	word	word	NOUN
aijbe-1035	127	9	-	-	PUNCT
aijbe-1035	127	10	of	of	ADP
aijbe-1035	127	11	-	-	PUNCT
aijbe-1035	127	12	mouth	mouth	NOUN
aijbe-1035	127	13	.	.	PUNCT
aijbe-1035	128	1	methodology	methodology	NOUN
aijbe-1035	128	2	design	design	NOUN
aijbe-1035	128	3	of	of	ADP
aijbe-1035	128	4	the	the	DET
aijbe-1035	128	5	study	study	NOUN
aijbe-1035	128	6	the	the	DET
aijbe-1035	128	7	study	study	NOUN
aijbe-1035	128	8	utilized	utilize	VERB
aijbe-1035	128	9	a	a	DET
aijbe-1035	128	10	survey	survey	NOUN
aijbe-1035	128	11	research	research	NOUN
aijbe-1035	128	12	design	design	NOUN
aijbe-1035	128	13	.	.	PUNCT
aijbe-1035	129	1	information	information	NOUN
aijbe-1035	129	2	on	on	ADP
aijbe-1035	129	3	both	both	CCONJ
aijbe-1035	129	4	the	the	DET
aijbe-1035	129	5	independent	independent	ADJ
aijbe-1035	129	6	and	and	CCONJ
aijbe-1035	129	7	dependent	dependent	ADJ
aijbe-1035	129	8	variables	variable	NOUN
aijbe-1035	129	9	was	be	AUX
aijbe-1035	129	10	collected	collect	VERB
aijbe-1035	129	11	from	from	ADP
aijbe-1035	129	12	different	different	ADJ
aijbe-1035	129	13	segments	segment	NOUN
aijbe-1035	129	14	of	of	ADP
aijbe-1035	129	15	nigeria	nigeria	PROPN
aijbe-1035	129	16	’s	’s	PART
aijbe-1035	129	17	port	port	PROPN
aijbe-1035	129	18	logistics	logistics	PROPN
aijbe-1035	129	19	service	service	NOUN
aijbe-1035	129	20	ecosystem	ecosystem	NOUN
aijbe-1035	129	21	.	.	PUNCT
aijbe-1035	130	1	this	this	DET
aijbe-1035	130	2	approach	approach	NOUN
aijbe-1035	130	3	allowed	allow	VERB
aijbe-1035	130	4	the	the	DET
aijbe-1035	130	5	researcher	researcher	NOUN
aijbe-1035	130	6	to	to	PART
aijbe-1035	130	7	reach	reach	VERB
aijbe-1035	130	8	and	and	CCONJ
aijbe-1035	130	9	interact	interact	VERB
aijbe-1035	130	10	with	with	ADP
aijbe-1035	130	11	a	a	DET
aijbe-1035	130	12	large	large	ADJ
aijbe-1035	130	13	number	number	NOUN
aijbe-1035	130	14	of	of	ADP
aijbe-1035	130	15	customers	customer	NOUN
aijbe-1035	130	16	within	within	ADP
aijbe-1035	130	17	the	the	DET
aijbe-1035	130	18	region	region	NOUN
aijbe-1035	130	19	’s	’s	PART
aijbe-1035	130	20	port	port	NOUN
aijbe-1035	130	21	logistics	logistic	NOUN
aijbe-1035	130	22	services	service	NOUN
aijbe-1035	130	23	.	.	PUNCT
aijbe-1035	131	1	population	population	NOUN
aijbe-1035	131	2	of	of	ADP
aijbe-1035	131	3	the	the	DET
aijbe-1035	131	4	study	study	NOUN
aijbe-1035	131	5	the	the	DET
aijbe-1035	131	6	study	study	NOUN
aijbe-1035	131	7	focused	focus	VERB
aijbe-1035	131	8	on	on	ADP
aijbe-1035	131	9	all	all	DET
aijbe-1035	131	10	customers	customer	NOUN
aijbe-1035	131	11	of	of	ADP
aijbe-1035	131	12	nigeria	nigeria	PROPN
aijbe-1035	131	13	’s	’s	PART
aijbe-1035	131	14	port	port	NOUN
aijbe-1035	131	15	logistics	logistic	NOUN
aijbe-1035	131	16	services	service	NOUN
aijbe-1035	131	17	,	,	PUNCT
aijbe-1035	131	18	rendering	render	VERB
aijbe-1035	131	19	the	the	DET
aijbe-1035	131	20	target	target	NOUN
aijbe-1035	131	21	population	population	NOUN
aijbe-1035	131	22	virtually	virtually	ADV
aijbe-1035	131	23	unlimited	unlimited	ADJ
aijbe-1035	131	24	.	.	PUNCT
aijbe-1035	132	1	sampling	sample	VERB
aijbe-1035	132	2	and	and	CCONJ
aijbe-1035	132	3	the	the	DET
aijbe-1035	132	4	sample	sample	NOUN
aijbe-1035	132	5	size	size	NOUN
aijbe-1035	132	6	determination	determination	NOUN
aijbe-1035	132	7	since	since	SCONJ
aijbe-1035	132	8	the	the	DET
aijbe-1035	132	9	population	population	NOUN
aijbe-1035	132	10	size	size	NOUN
aijbe-1035	132	11	for	for	ADP
aijbe-1035	132	12	the	the	DET
aijbe-1035	132	13	study	study	NOUN
aijbe-1035	132	14	was	be	AUX
aijbe-1035	132	15	infinite	infinite	ADJ
aijbe-1035	132	16	,	,	PUNCT
aijbe-1035	132	17	sample	sample	NOUN
aijbe-1035	132	18	size	size	NOUN
aijbe-1035	132	19	for	for	ADP
aijbe-1035	132	20	this	this	DET
aijbe-1035	132	21	study	study	NOUN
aijbe-1035	132	22	was	be	AUX
aijbe-1035	132	23	determined	determine	VERB
aijbe-1035	132	24	using	use	VERB
aijbe-1035	132	25	the	the	DET
aijbe-1035	132	26	topman	topman	ADJ
aijbe-1035	132	27	formula	formula	NOUN
aijbe-1035	132	28	at	at	ADP
aijbe-1035	132	29	5	5	NUM
aijbe-1035	132	30	%	%	NOUN
aijbe-1035	132	31	level	level	NOUN
aijbe-1035	132	32	of	of	ADP
aijbe-1035	132	33	tolerable	tolerable	ADJ
aijbe-1035	132	34	error	error	NOUN
aijbe-1035	132	35	.	.	PUNCT
aijbe-1035	133	1	the	the	DET
aijbe-1035	133	2	formula	formula	NOUN
aijbe-1035	133	3	is	be	AUX
aijbe-1035	133	4	given	give	VERB
aijbe-1035	133	5	as	as	ADP
aijbe-1035	133	6	n	n	PROPN
aijbe-1035	133	7	=	=	PROPN
aijbe-1035	133	8	z2.pq	z2.pq	PROPN
aijbe-1035	133	9	e2	e2	PROPN
aijbe-1035	133	10	where	where	SCONJ
aijbe-1035	133	11	n	n	NOUN
aijbe-1035	133	12	=	=	NUM
aijbe-1035	133	13	required	required	ADJ
aijbe-1035	133	14	sample	sample	NOUN
aijbe-1035	133	15	size	size	NOUN
aijbe-1035	133	16	z	z	PROPN
aijbe-1035	133	17	=	=	PUNCT
aijbe-1035	133	18	the	the	DET
aijbe-1035	133	19	value	value	NOUN
aijbe-1035	133	20	of	of	ADP
aijbe-1035	133	21	z	z	NOUN
aijbe-1035	133	22	-	-	PUNCT
aijbe-1035	133	23	score	score	NOUN
aijbe-1035	133	24	associated	associate	VERB
aijbe-1035	133	25	with	with	ADP
aijbe-1035	133	26	the	the	DET
aijbe-1035	133	27	degree	degree	NOUN
aijbe-1035	133	28	of	of	ADP
aijbe-1035	133	29	confidence	confidence	NOUN
aijbe-1035	133	30	is	be	AUX
aijbe-1035	133	31	95	95	NUM
aijbe-1035	133	32	%	%	NOUN
aijbe-1035	133	33	confidence	confidence	NOUN
aijbe-1035	133	34	level	level	NOUN
aijbe-1035	133	35	being	be	AUX
aijbe-1035	133	36	1.96	1.96	NUM
aijbe-1035	133	37	from	from	ADP
aijbe-1035	133	38	the	the	DET
aijbe-1035	133	39	z	z	NOUN
aijbe-1035	133	40	-	-	PUNCT
aijbe-1035	133	41	score	score	NOUN
aijbe-1035	133	42	table	table	NOUN
aijbe-1035	133	43	.	.	PUNCT
aijbe-1035	134	1	p	p	X
aijbe-1035	134	2	=	=	PUNCT
aijbe-1035	134	3	0.7	0.7	NUM
aijbe-1035	134	4	decimal	decimal	ADJ
aijbe-1035	134	5	(	(	PUNCT
aijbe-1035	134	6	positive	positive	ADJ
aijbe-1035	134	7	)	)	PUNCT
aijbe-1035	134	8	q	q	NOUN
aijbe-1035	134	9	=	=	PUNCT
aijbe-1035	134	10	0.3	0.3	NUM
aijbe-1035	134	11	decimal	decimal	ADJ
aijbe-1035	134	12	(	(	PUNCT
aijbe-1035	134	13	negative	negative	ADJ
aijbe-1035	134	14	)	)	PUNCT
aijbe-1035	134	15	e	e	NOUN
aijbe-1035	134	16	=	=	PUNCT
aijbe-1035	134	17	acceptable	acceptable	ADJ
aijbe-1035	134	18	tolerance	tolerance	NOUN
aijbe-1035	134	19	level	level	NOUN
aijbe-1035	134	20	of	of	ADP
aijbe-1035	134	21	error	error	NOUN
aijbe-1035	134	22	(	(	PUNCT
aijbe-1035	134	23	stated	state	VERB
aijbe-1035	134	24	in	in	ADP
aijbe-1035	134	25	percentage	percentage	NOUN
aijbe-1035	134	26	points	point	NOUN
aijbe-1035	134	27	)	)	PUNCT
aijbe-1035	134	28	n	n	NOUN
aijbe-1035	134	29	=	=	SYM
aijbe-1035	134	30	z2.pq	z2.pq	PROPN
aijbe-1035	134	31	e2	e2	PROPN
aijbe-1035	134	32	=	=	PUNCT
aijbe-1035	134	33	1.962	1.962	NUM
aijbe-1035	134	34	.	.	PUNCT
aijbe-1035	135	1	(	(	PUNCT
aijbe-1035	135	2	0.7	0.7	NUM
aijbe-1035	135	3	x	x	SYM
aijbe-1035	135	4	0.3	0.3	NUM
aijbe-1035	135	5	)	)	PUNCT
aijbe-1035	135	6	0.052	0.052	NUM
aijbe-1035	136	1	=	=	PUNCT
aijbe-1035	136	2	3.8416	3.8416	NUM
aijbe-1035	136	3	x	x	SYM
aijbe-1035	136	4	0.21	0.21	NUM
aijbe-1035	136	5	0.0025	0.0025	NUM
aijbe-1035	136	6	=	=	SYM
aijbe-1035	136	7	0.806736	0.806736	NUM
aijbe-1035	136	8	0.0025	0.0025	NUM
aijbe-1035	136	9	=	=	SYM
aijbe-1035	136	10	322.6	322.6	NUM
aijbe-1035	136	11	=	=	SYM
aijbe-1035	136	12	323	323	NUM
aijbe-1035	136	13	therefore	therefore	ADV
aijbe-1035	136	14	,	,	PUNCT
aijbe-1035	136	15	the	the	DET
aijbe-1035	136	16	sample	sample	NOUN
aijbe-1035	136	17	size	size	NOUN
aijbe-1035	136	18	of	of	ADP
aijbe-1035	136	19	the	the	DET
aijbe-1035	136	20	study	study	NOUN
aijbe-1035	136	21	was	be	AUX
aijbe-1035	136	22	323	323	NUM
aijbe-1035	136	23	.	.	PUNCT
aijbe-1035	137	1	sampling	sample	VERB
aijbe-1035	137	2	procedure	procedure	NOUN
aijbe-1035	137	3	aniebiet	aniebiet	PROPN
aijbe-1035	137	4	j.	j.	PROPN
aijbe-1035	137	5	etuk	etuk	PROPN
aijbe-1035	137	6	,	,	PUNCT
aijbe-1035	137	7	aniekan	aniekan	PROPN
aijbe-1035	137	8	eyo	eyo	PROPN
aijbe-1035	137	9	awah	awah	PROPN
aijbe-1035	137	10	and	and	CCONJ
aijbe-1035	137	11	aniefiok	aniefiok	PROPN
aijbe-1035	137	12	okon	okon	PROPN
aijbe-1035	137	13	akpan	akpan	PROPN
aijbe-1035	137	14	(	(	PUNCT
aijbe-1035	137	15	2025	2025	NUM
aijbe-1035	137	16	)	)	PUNCT
aijbe-1035	137	17	8	8	NUM
aijbe-1035	137	18	american	american	ADJ
aijbe-1035	137	19	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	137	20	journal	journal	NOUN
aijbe-1035	137	21	of	of	ADP
aijbe-1035	137	22	business	business	NOUN
aijbe-1035	137	23	and	and	CCONJ
aijbe-1035	137	24	economics	economic	NOUN
aijbe-1035	137	25	|	|	ADV
aijbe-1035	137	26	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	137	27	the	the	DET
aijbe-1035	137	28	study	study	NOUN
aijbe-1035	137	29	adopted	adopt	VERB
aijbe-1035	137	30	a	a	DET
aijbe-1035	137	31	convenience	convenience	NOUN
aijbe-1035	137	32	sampling	sample	VERB
aijbe-1035	137	33	technique	technique	NOUN
aijbe-1035	137	34	to	to	PART
aijbe-1035	137	35	administer	administer	VERB
aijbe-1035	137	36	the	the	DET
aijbe-1035	137	37	research	research	NOUN
aijbe-1035	137	38	instrument	instrument	NOUN
aijbe-1035	137	39	.	.	PUNCT
aijbe-1035	138	1	this	this	DET
aijbe-1035	138	2	method	method	NOUN
aijbe-1035	138	3	involved	involve	VERB
aijbe-1035	138	4	selecting	select	VERB
aijbe-1035	138	5	participants	participant	NOUN
aijbe-1035	138	6	who	who	PRON
aijbe-1035	138	7	were	be	AUX
aijbe-1035	138	8	both	both	CCONJ
aijbe-1035	138	9	accessible	accessible	ADJ
aijbe-1035	138	10	and	and	CCONJ
aijbe-1035	138	11	available	available	ADJ
aijbe-1035	138	12	,	,	PUNCT
aijbe-1035	138	13	and	and	CCONJ
aijbe-1035	138	14	who	who	PRON
aijbe-1035	138	15	agreed	agree	VERB
aijbe-1035	138	16	to	to	PART
aijbe-1035	138	17	participate	participate	VERB
aijbe-1035	138	18	in	in	ADP
aijbe-1035	138	19	the	the	DET
aijbe-1035	138	20	research	research	NOUN
aijbe-1035	138	21	.	.	PUNCT
aijbe-1035	139	1	methods	method	NOUN
aijbe-1035	139	2	of	of	ADP
aijbe-1035	139	3	data	datum	NOUN
aijbe-1035	139	4	collection	collection	NOUN
aijbe-1035	139	5	the	the	DET
aijbe-1035	139	6	data	data	NOUN
aijbe-1035	139	7	analysis	analysis	NOUN
aijbe-1035	139	8	involved	involve	VERB
aijbe-1035	139	9	both	both	CCONJ
aijbe-1035	139	10	descriptive	descriptive	ADJ
aijbe-1035	139	11	and	and	CCONJ
aijbe-1035	139	12	inferential	inferential	ADJ
aijbe-1035	139	13	statistical	statistical	ADJ
aijbe-1035	139	14	methods	method	NOUN
aijbe-1035	139	15	.	.	PUNCT
aijbe-1035	140	1	a	a	DET
aijbe-1035	140	2	simple	simple	ADJ
aijbe-1035	140	3	regression	regression	NOUN
aijbe-1035	140	4	analysis	analysis	NOUN
aijbe-1035	140	5	was	be	AUX
aijbe-1035	140	6	used	use	VERB
aijbe-1035	140	7	to	to	PART
aijbe-1035	140	8	evaluate	evaluate	VERB
aijbe-1035	140	9	how	how	SCONJ
aijbe-1035	140	10	customer	customer	NOUN
aijbe-1035	140	11	engagement	engagement	NOUN
aijbe-1035	140	12	drivers	driver	NOUN
aijbe-1035	140	13	influenced	influence	VERB
aijbe-1035	140	14	customer	customer	NOUN
aijbe-1035	140	15	satisfaction	satisfaction	NOUN
aijbe-1035	140	16	.	.	PUNCT
aijbe-1035	141	1	all	all	DET
aijbe-1035	141	2	hypotheses	hypothesis	NOUN
aijbe-1035	141	3	were	be	AUX
aijbe-1035	141	4	tested	test	VERB
aijbe-1035	141	5	at	at	ADP
aijbe-1035	141	6	a	a	DET
aijbe-1035	141	7	significance	significance	NOUN
aijbe-1035	141	8	level	level	NOUN
aijbe-1035	141	9	of	of	ADP
aijbe-1035	141	10	p>0.05	p>0.05	NOUN
aijbe-1035	141	11	.	.	PUNCT
aijbe-1035	142	1	sources	source	NOUN
aijbe-1035	142	2	of	of	ADP
aijbe-1035	142	3	data	datum	NOUN
aijbe-1035	142	4	the	the	DET
aijbe-1035	142	5	main	main	ADJ
aijbe-1035	142	6	source	source	NOUN
aijbe-1035	142	7	of	of	ADP
aijbe-1035	142	8	data	datum	NOUN
aijbe-1035	142	9	employed	employ	VERB
aijbe-1035	142	10	in	in	ADP
aijbe-1035	142	11	this	this	DET
aijbe-1035	142	12	study	study	NOUN
aijbe-1035	142	13	was	be	AUX
aijbe-1035	142	14	the	the	DET
aijbe-1035	142	15	primary	primary	ADJ
aijbe-1035	142	16	data	datum	NOUN
aijbe-1035	142	17	source	source	NOUN
aijbe-1035	142	18	.	.	PUNCT
aijbe-1035	143	1	the	the	DET
aijbe-1035	143	2	primary	primary	ADJ
aijbe-1035	143	3	data	datum	NOUN
aijbe-1035	143	4	source	source	NOUN
aijbe-1035	143	5	was	be	AUX
aijbe-1035	143	6	a	a	DET
aijbe-1035	143	7	structured	structured	ADJ
aijbe-1035	143	8	questionnaire	questionnaire	NOUN
aijbe-1035	143	9	which	which	PRON
aijbe-1035	143	10	was	be	AUX
aijbe-1035	143	11	served	serve	VERB
aijbe-1035	143	12	on	on	ADP
aijbe-1035	143	13	respondents	respondent	NOUN
aijbe-1035	143	14	.	.	PUNCT
aijbe-1035	144	1	the	the	DET
aijbe-1035	144	2	questionnaire	questionnaire	NOUN
aijbe-1035	144	3	was	be	AUX
aijbe-1035	144	4	made	make	VERB
aijbe-1035	144	5	up	up	ADP
aijbe-1035	144	6	of	of	ADP
aijbe-1035	144	7	two	two	NUM
aijbe-1035	144	8	sections	section	NOUN
aijbe-1035	144	9	:	:	PUNCT
aijbe-1035	144	10	section	section	NOUN
aijbe-1035	144	11	“	"	PUNCT
aijbe-1035	144	12	a	a	DET
aijbe-1035	144	13	”	"	PUNCT
aijbe-1035	144	14	generated	generate	VERB
aijbe-1035	144	15	data	datum	NOUN
aijbe-1035	144	16	on	on	ADP
aijbe-1035	144	17	demography	demography	NOUN
aijbe-1035	144	18	,	,	PUNCT
aijbe-1035	144	19	while	while	SCONJ
aijbe-1035	144	20	section	section	NOUN
aijbe-1035	144	21	“	"	PUNCT
aijbe-1035	144	22	b	b	NOUN
aijbe-1035	144	23	”	"	PUNCT
aijbe-1035	144	24	was	be	AUX
aijbe-1035	144	25	made	make	VERB
aijbe-1035	144	26	up	up	ADP
aijbe-1035	144	27	of	of	ADP
aijbe-1035	144	28	two	two	NUM
aijbe-1035	144	29	subsections	subsection	NOUN
aijbe-1035	144	30	which	which	PRON
aijbe-1035	144	31	were	be	AUX
aijbe-1035	144	32	the	the	DET
aijbe-1035	144	33	independent	independent	ADJ
aijbe-1035	144	34	variable	variable	NOUN
aijbe-1035	144	35	(	(	PUNCT
aijbe-1035	144	36	customer	customer	NOUN
aijbe-1035	144	37	engagement	engagement	NOUN
aijbe-1035	144	38	drivers	driver	NOUN
aijbe-1035	144	39	)	)	PUNCT
aijbe-1035	144	40	and	and	CCONJ
aijbe-1035	144	41	the	the	DET
aijbe-1035	144	42	dependent	dependent	ADJ
aijbe-1035	144	43	variable	variable	NOUN
aijbe-1035	144	44	(	(	PUNCT
aijbe-1035	144	45	customer	customer	NOUN
aijbe-1035	144	46	satisfaction	satisfaction	NOUN
aijbe-1035	144	47	)	)	PUNCT
aijbe-1035	144	48	.	.	PUNCT
aijbe-1035	145	1	data	datum	NOUN
aijbe-1035	145	2	presentation	presentation	NOUN
aijbe-1035	145	3	and	and	CCONJ
aijbe-1035	145	4	analysis	analysis	NOUN
aijbe-1035	145	5	data	datum	NOUN
aijbe-1035	145	6	analysis	analysis	NOUN
aijbe-1035	145	7	test	test	NOUN
aijbe-1035	145	8	of	of	ADP
aijbe-1035	145	9	hypothesis	hypothesis	NOUN
aijbe-1035	145	10	one	one	NUM
aijbe-1035	145	11	port	port	NOUN
aijbe-1035	145	12	service	service	NOUN
aijbe-1035	145	13	personalization	personalization	NOUN
aijbe-1035	145	14	does	do	AUX
aijbe-1035	145	15	not	not	PART
aijbe-1035	145	16	significantly	significantly	ADV
aijbe-1035	145	17	influence	influence	VERB
aijbe-1035	145	18	customer	customer	NOUN
aijbe-1035	145	19	satisfaction	satisfaction	NOUN
aijbe-1035	145	20	of	of	ADP
aijbe-1035	145	21	nigeria	nigeria	PROPN
aijbe-1035	145	22	’s	’s	PART
aijbe-1035	145	23	port	port	PROPN
aijbe-1035	145	24	logistics	logistics	PROPN
aijbe-1035	145	25	service	service	NOUN
aijbe-1035	145	26	ecosystem	ecosystem	NOUN
aijbe-1035	145	27	.	.	PUNCT
aijbe-1035	146	1	table	table	NOUN
aijbe-1035	146	2	1	1	NUM
aijbe-1035	146	3	:	:	PUNCT
aijbe-1035	146	4	model	model	NOUN
aijbe-1035	146	5	summary	summary	NOUN
aijbe-1035	146	6	of	of	ADP
aijbe-1035	146	7	the	the	DET
aijbe-1035	146	8	influence	influence	NOUN
aijbe-1035	146	9	of	of	ADP
aijbe-1035	146	10	port	port	NOUN
aijbe-1035	146	11	service	service	NOUN
aijbe-1035	146	12	personalization	personalization	NOUN
aijbe-1035	146	13	on	on	ADP
aijbe-1035	146	14	customer	customer	NOUN
aijbe-1035	146	15	satisfaction	satisfaction	NOUN
aijbe-1035	146	16	of	of	ADP
aijbe-1035	146	17	nigeria	nigeria	PROPN
aijbe-1035	146	18	’s	’s	PART
aijbe-1035	146	19	port	port	PROPN
aijbe-1035	146	20	logistics	logistic	NOUN
aijbe-1035	146	21	ecosystem	ecosystem	NOUN
aijbe-1035	146	22	model	model	NOUN
aijbe-1035	146	23	r	r	NOUN
aijbe-1035	146	24	r	r	NOUN
aijbe-1035	146	25	square	square	ADJ
aijbe-1035	146	26	adjusted	adjust	VERB
aijbe-1035	146	27	r	r	NOUN
aijbe-1035	146	28	square	square	ADJ
aijbe-1035	146	29	std	std	NOUN
aijbe-1035	146	30	.	.	PUNCT
aijbe-1035	147	1	error	error	NOUN
aijbe-1035	147	2	of	of	ADP
aijbe-1035	147	3	the	the	DET
aijbe-1035	147	4	estimate	estimate	NOUN
aijbe-1035	147	5	1	1	NUM
aijbe-1035	147	6	.717a	.717a	PROPN
aijbe-1035	147	7	.791	.791	NUM
aijbe-1035	147	8	.713	.713	NUM
aijbe-1035	148	1	.81620	.81620	NUM
aijbe-1035	148	2	a.	a.	NOUN
aijbe-1035	148	3	predictors	predictor	NOUN
aijbe-1035	148	4	(	(	PUNCT
aijbe-1035	148	5	constant),port	constant),port	NOUN
aijbe-1035	148	6	service	service	NOUN
aijbe-1035	148	7	personalization	personalization	NOUN
aijbe-1035	148	8	source	source	NOUN
aijbe-1035	148	9	:	:	PUNCT
aijbe-1035	148	10	field	field	NOUN
aijbe-1035	148	11	survey	survey	NOUN
aijbe-1035	148	12	,	,	PUNCT
aijbe-1035	148	13	2025	2025	NUM
aijbe-1035	148	14	analysis	analysis	NOUN
aijbe-1035	148	15	of	of	ADP
aijbe-1035	148	16	variance	variance	NOUN
aijbe-1035	148	17	of	of	ADP
aijbe-1035	148	18	the	the	DET
aijbe-1035	148	19	influence	influence	NOUN
aijbe-1035	148	20	of	of	ADP
aijbe-1035	148	21	port	port	NOUN
aijbe-1035	148	22	service	service	NOUN
aijbe-1035	148	23	personalization	personalization	NOUN
aijbe-1035	148	24	on	on	ADP
aijbe-1035	148	25	customer	customer	NOUN
aijbe-1035	148	26	satisfaction	satisfaction	NOUN
aijbe-1035	148	27	of	of	ADP
aijbe-1035	148	28	nigeria	nigeria	PROPN
aijbe-1035	148	29	’s	’s	PART
aijbe-1035	148	30	port	port	PROPN
aijbe-1035	148	31	logistics	logistics	PROPN
aijbe-1035	148	32	ecosystem	ecosystem	NOUN
aijbe-1035	148	33	model	model	NOUN
aijbe-1035	148	34	sum	sum	NOUN
aijbe-1035	148	35	of	of	ADP
aijbe-1035	148	36	squares	square	NOUN
aijbe-1035	148	37	df	df	PROPN
aijbe-1035	148	38	mean	mean	PROPN
aijbe-1035	148	39	square	square	PROPN
aijbe-1035	148	40	f	f	PROPN
aijbe-1035	148	41	sig	sig	PROPN
aijbe-1035	148	42	.	.	PUNCT
aijbe-1035	149	1	regression	regression	NOUN
aijbe-1035	149	2	1935.941	1935.941	NUM
aijbe-1035	149	3	1	1	NUM
aijbe-1035	149	4	1698.853	1698.853	NUM
aijbe-1035	150	1	25742.749	25742.749	NUM
aijbe-1035	150	2	.000b	.000b	PROPN
aijbe-1035	150	3	1	1	NUM
aijbe-1035	150	4	residual	residual	ADJ
aijbe-1035	150	5	852.582	852.582	NUM
aijbe-1035	150	6	3185.731	3185.731	NUM
aijbe-1035	150	7	total	total	ADJ
aijbe-1035	150	8	2788.523	2788.523	NUM
aijbe-1035	150	9	319	319	NUM
aijbe-1035	150	10	a.	a.	NOUN
aijbe-1035	150	11	dependent	dependent	ADJ
aijbe-1035	150	12	variable	variable	NOUN
aijbe-1035	150	13	:	:	PUNCT
aijbe-1035	150	14	customer	customer	NOUN
aijbe-1035	150	15	satisfaction	satisfaction	PROPN
aijbe-1035	150	16	b.	b.	PROPN
aijbe-1035	150	17	predictors	predictor	NOUN
aijbe-1035	150	18	:	:	PUNCT
aijbe-1035	150	19	(	(	PUNCT
aijbe-1035	150	20	constant	constant	ADJ
aijbe-1035	150	21	)	)	PUNCT
aijbe-1035	150	22	,	,	PUNCT
aijbe-1035	150	23	port	port	NOUN
aijbe-1035	150	24	service	service	NOUN
aijbe-1035	150	25	personalization	personalization	NOUN
aijbe-1035	150	26	source	source	NOUN
aijbe-1035	150	27	:	:	PUNCT
aijbe-1035	150	28	field	field	NOUN
aijbe-1035	150	29	survey	survey	NOUN
aijbe-1035	150	30	,	,	PUNCT
aijbe-1035	150	31	2025	2025	NUM
aijbe-1035	150	32	the	the	DET
aijbe-1035	150	33	regression	regression	NOUN
aijbe-1035	150	34	in	in	ADP
aijbe-1035	150	35	table	table	NOUN
aijbe-1035	150	36	1	1	NUM
aijbe-1035	150	37	shows	show	VERB
aijbe-1035	150	38	that	that	SCONJ
aijbe-1035	150	39	the	the	DET
aijbe-1035	150	40	coefficient	coefficient	NOUN
aijbe-1035	150	41	of	of	ADP
aijbe-1035	150	42	the	the	DET
aijbe-1035	150	43	constant	constant	ADJ
aijbe-1035	150	44	terms	term	NOUN
aijbe-1035	150	45	(	(	PUNCT
aijbe-1035	150	46	that	that	PRON
aijbe-1035	150	47	is	is	ADV
aijbe-1035	150	48	,	,	PUNCT
aijbe-1035	150	49	the	the	DET
aijbe-1035	150	50	explanatory	explanatory	ADJ
aijbe-1035	150	51	or	or	CCONJ
aijbe-1035	150	52	predictor	predictor	NOUN
aijbe-1035	150	53	)	)	PUNCT
aijbe-1035	150	54	variable	variable	NOUN
aijbe-1035	150	55	.	.	PUNCT
aijbe-1035	151	1	payment	payment	NOUN
aijbe-1035	151	2	systems	system	NOUN
aijbe-1035	151	3	reliability	reliability	NOUN
aijbe-1035	151	4	has	have	VERB
aijbe-1035	151	5	r	r	NOUN
aijbe-1035	151	6	-	-	PUNCT
aijbe-1035	151	7	value	value	NOUN
aijbe-1035	151	8	of	of	ADP
aijbe-1035	151	9	(	(	PUNCT
aijbe-1035	151	10	.717	.717	NUM
aijbe-1035	151	11	)	)	PUNCT
aijbe-1035	151	12	which	which	PRON
aijbe-1035	151	13	indicates	indicate	VERB
aijbe-1035	151	14	a	a	DET
aijbe-1035	151	15	positive	positive	ADJ
aijbe-1035	151	16	relationship	relationship	NOUN
aijbe-1035	151	17	between	between	ADP
aijbe-1035	151	18	the	the	DET
aijbe-1035	151	19	explanatory	explanatory	ADJ
aijbe-1035	151	20	variable	variable	NOUN
aijbe-1035	151	21	and	and	CCONJ
aijbe-1035	151	22	the	the	DET
aijbe-1035	151	23	criteria	criterion	NOUN
aijbe-1035	151	24	variable	variable	NOUN
aijbe-1035	151	25	.	.	PUNCT
aijbe-1035	152	1	the	the	DET
aijbe-1035	152	2	r	r	NOUN
aijbe-1035	152	3	-	-	PUNCT
aijbe-1035	152	4	square	square	NOUN
aijbe-1035	152	5	,	,	PUNCT
aijbe-1035	152	6	the	the	DET
aijbe-1035	152	7	coefficient	coefficient	NOUN
aijbe-1035	152	8	of	of	ADP
aijbe-1035	152	9	determination	determination	NOUN
aijbe-1035	152	10	value	value	NOUN
aijbe-1035	152	11	is	be	AUX
aijbe-1035	152	12	(	(	PUNCT
aijbe-1035	152	13	.791	.791	NUM
aijbe-1035	152	14	)	)	PUNCT
aijbe-1035	152	15	.	.	PUNCT
aijbe-1035	153	1	this	this	PRON
aijbe-1035	153	2	means	mean	VERB
aijbe-1035	153	3	that	that	SCONJ
aijbe-1035	153	4	79.1	79.1	NUM
aijbe-1035	153	5	percent	percent	NOUN
aijbe-1035	153	6	of	of	ADP
aijbe-1035	153	7	the	the	DET
aijbe-1035	153	8	variation	variation	NOUN
aijbe-1035	153	9	on	on	ADP
aijbe-1035	153	10	the	the	DET
aijbe-1035	153	11	customer	customer	NOUN
aijbe-1035	153	12	satisfaction	satisfaction	NOUN
aijbe-1035	153	13	can	can	AUX
aijbe-1035	153	14	be	be	AUX
aijbe-1035	153	15	explained	explain	VERB
aijbe-1035	153	16	from	from	ADP
aijbe-1035	153	17	the	the	DET
aijbe-1035	153	18	independent	independent	ADJ
aijbe-1035	153	19	variable	variable	NOUN
aijbe-1035	153	20	(	(	PUNCT
aijbe-1035	153	21	port	port	NOUN
aijbe-1035	153	22	service	service	NOUN
aijbe-1035	153	23	personalization	personalization	NOUN
aijbe-1035	153	24	)	)	PUNCT
aijbe-1035	153	25	.	.	PUNCT
aijbe-1035	154	1	the	the	DET
aijbe-1035	154	2	table	table	NOUN
aijbe-1035	154	3	also	also	ADV
aijbe-1035	154	4	shows	show	VERB
aijbe-1035	154	5	the	the	DET
aijbe-1035	154	6	adjusted	adjusted	ADJ
aijbe-1035	154	7	r	r	NOUN
aijbe-1035	154	8	-	-	NOUN
aijbe-1035	154	9	square	square	NOUN
aijbe-1035	154	10	for	for	ADP
aijbe-1035	154	11	the	the	DET
aijbe-1035	154	12	model	model	NOUN
aijbe-1035	154	13	as	as	ADP
aijbe-1035	154	14	(	(	PUNCT
aijbe-1035	154	15	.713	.713	NUM
aijbe-1035	154	16	)	)	PUNCT
aijbe-1035	154	17	.	.	PUNCT
aijbe-1035	155	1	but	but	CCONJ
aijbe-1035	155	2	adjusted	adjust	VERB
aijbe-1035	155	3	r	r	NOUN
aijbe-1035	155	4	-	-	PUNCT
aijbe-1035	155	5	square	square	NOUN
aijbe-1035	155	6	is	be	AUX
aijbe-1035	155	7	very	very	ADV
aijbe-1035	155	8	useful	useful	ADJ
aijbe-1035	155	9	in	in	ADP
aijbe-1035	155	10	multiple	multiple	ADJ
aijbe-1035	155	11	regression	regression	NOUN
aijbe-1035	155	12	analysis	analysis	NOUN
aijbe-1035	155	13	where	where	SCONJ
aijbe-1035	155	14	it	it	PRON
aijbe-1035	155	15	adjusts	adjust	VERB
aijbe-1035	155	16	the	the	DET
aijbe-1035	155	17	r	r	NOUN
aijbe-1035	155	18	-	-	PUNCT
aijbe-1035	155	19	square	square	NOUN
aijbe-1035	155	20	by	by	ADP
aijbe-1035	155	21	the	the	DET
aijbe-1035	155	22	number	number	NOUN
aijbe-1035	155	23	of	of	ADP
aijbe-1035	155	24	predictor	predictor	NOUN
aijbe-1035	155	25	values	value	NOUN
aijbe-1035	155	26	in	in	ADP
aijbe-1035	155	27	the	the	DET
aijbe-1035	155	28	model	model	NOUN
aijbe-1035	155	29	.	.	PUNCT
aijbe-1035	156	1	this	this	DET
aijbe-1035	156	2	adjustment	adjustment	NOUN
aijbe-1035	156	3	allows	allow	VERB
aijbe-1035	156	4	the	the	DET
aijbe-1035	156	5	easy	easy	ADJ
aijbe-1035	156	6	comparison	comparison	NOUN
aijbe-1035	156	7	of	of	ADP
aijbe-1035	156	8	the	the	DET
aijbe-1035	156	9	explanatory	explanatory	ADJ
aijbe-1035	156	10	power	power	NOUN
aijbe-1035	156	11	of	of	ADP
aijbe-1035	156	12	the	the	DET
aijbe-1035	156	13	models	model	NOUN
aijbe-1035	156	14	with	with	ADP
aijbe-1035	156	15	different	different	ADJ
aijbe-1035	156	16	numbers	number	NOUN
aijbe-1035	156	17	of	of	ADP
aijbe-1035	156	18	independent	independent	ADJ
aijbe-1035	156	19	variables	variable	NOUN
aijbe-1035	156	20	.	.	PUNCT
aijbe-1035	157	1	the	the	DET
aijbe-1035	157	2	f	f	NOUN
aijbe-1035	157	3	-	-	PUNCT
aijbe-1035	157	4	ratio	ratio	NOUN
aijbe-1035	157	5	in	in	ADP
aijbe-1035	157	6	the	the	DET
aijbe-1035	157	7	anova	anova	PROPN
aijbe-1035	157	8	table	table	NOUN
aijbe-1035	157	9	shows	show	VERB
aijbe-1035	157	10	the	the	DET
aijbe-1035	157	11	overall	overall	ADJ
aijbe-1035	157	12	regression	regression	NOUN
aijbe-1035	157	13	aniebiet	aniebiet	PROPN
aijbe-1035	157	14	j.	j.	PROPN
aijbe-1035	157	15	etuk	etuk	PROPN
aijbe-1035	157	16	,	,	PUNCT
aijbe-1035	157	17	aniekan	aniekan	PROPN
aijbe-1035	157	18	eyo	eyo	PROPN
aijbe-1035	157	19	awah	awah	PROPN
aijbe-1035	157	20	and	and	CCONJ
aijbe-1035	157	21	aniefiok	aniefiok	PROPN
aijbe-1035	157	22	okon	okon	PROPN
aijbe-1035	157	23	akpan	akpan	PROPN
aijbe-1035	157	24	(	(	PUNCT
aijbe-1035	157	25	2025	2025	NUM
aijbe-1035	157	26	)	)	PUNCT
aijbe-1035	157	27	9	9	NUM
aijbe-1035	157	28	american	american	ADJ
aijbe-1035	157	29	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	157	30	journal	journal	NOUN
aijbe-1035	157	31	of	of	ADP
aijbe-1035	157	32	business	business	NOUN
aijbe-1035	157	33	and	and	CCONJ
aijbe-1035	157	34	economics	economic	NOUN
aijbe-1035	157	35	|	|	ADV
aijbe-1035	157	36	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	157	37	effect	effect	NOUN
aijbe-1035	157	38	in	in	ADP
aijbe-1035	157	39	the	the	DET
aijbe-1035	157	40	model	model	NOUN
aijbe-1035	157	41	.	.	PUNCT
aijbe-1035	158	1	the	the	DET
aijbe-1035	158	2	f	f	PROPN
aijbe-1035	158	3	-	-	PUNCT
aijbe-1035	158	4	ratio	ratio	NOUN
aijbe-1035	158	5	value	value	NOUN
aijbe-1035	158	6	is	be	AUX
aijbe-1035	158	7	25742.749	25742.749	NUM
aijbe-1035	158	8	which	which	PRON
aijbe-1035	158	9	is	be	AUX
aijbe-1035	158	10	significant	significant	ADJ
aijbe-1035	158	11	at	at	ADP
aijbe-1035	158	12	0.000	0.000	NUM
aijbe-1035	158	13	and	and	CCONJ
aijbe-1035	158	14	is	be	AUX
aijbe-1035	158	15	less	less	ADJ
aijbe-1035	158	16	than	than	ADP
aijbe-1035	158	17	0.05	0.05	NUM
aijbe-1035	158	18	percent	percent	NOUN
aijbe-1035	158	19	level	level	NOUN
aijbe-1035	158	20	of	of	ADP
aijbe-1035	158	21	significance	significance	NOUN
aijbe-1035	158	22	.	.	PUNCT
aijbe-1035	159	1	therefore	therefore	ADV
aijbe-1035	159	2	we	we	PRON
aijbe-1035	159	3	reject	reject	VERB
aijbe-1035	159	4	the	the	DET
aijbe-1035	159	5	null	null	ADJ
aijbe-1035	159	6	hypothesis	hypothesis	NOUN
aijbe-1035	159	7	and	and	CCONJ
aijbe-1035	159	8	accept	accept	VERB
aijbe-1035	159	9	that	that	DET
aijbe-1035	159	10	port	port	NOUN
aijbe-1035	159	11	service	service	NOUN
aijbe-1035	159	12	personalization	personalization	NOUN
aijbe-1035	159	13	contribute	contribute	VERB
aijbe-1035	159	14	towards	towards	ADP
aijbe-1035	159	15	customer	customer	NOUN
aijbe-1035	159	16	satisfaction	satisfaction	NOUN
aijbe-1035	159	17	of	of	ADP
aijbe-1035	159	18	nigeria	nigeria	PROPN
aijbe-1035	159	19	’s	’s	PART
aijbe-1035	159	20	port	port	PROPN
aijbe-1035	159	21	logistics	logistics	PROPN
aijbe-1035	159	22	service	service	NOUN
aijbe-1035	159	23	ecosystem	ecosystem	NOUN
aijbe-1035	159	24	.	.	PUNCT
aijbe-1035	160	1	hypothesis	hypothesis	NOUN
aijbe-1035	160	2	2	2	NUM
aijbe-1035	160	3	online	online	ADJ
aijbe-1035	160	4	payment	payment	NOUN
aijbe-1035	160	5	integration	integration	NOUN
aijbe-1035	160	6	does	do	AUX
aijbe-1035	160	7	not	not	PART
aijbe-1035	160	8	significantly	significantly	ADV
aijbe-1035	160	9	influence	influence	VERB
aijbe-1035	160	10	customer	customer	NOUN
aijbe-1035	160	11	satisfaction	satisfaction	NOUN
aijbe-1035	160	12	of	of	ADP
aijbe-1035	160	13	nigeria	nigeria	PROPN
aijbe-1035	160	14	’s	’s	PART
aijbe-1035	160	15	port	port	PROPN
aijbe-1035	160	16	logistics	logistics	PROPN
aijbe-1035	160	17	service	service	NOUN
aijbe-1035	160	18	ecosystem	ecosystem	NOUN
aijbe-1035	160	19	.	.	PUNCT
aijbe-1035	161	1	`	`	PUNCT
aijbe-1035	161	2	table	table	NOUN
aijbe-1035	161	3	2	2	NUM
aijbe-1035	161	4	:	:	PUNCT
aijbe-1035	161	5	model	model	NOUN
aijbe-1035	161	6	summary	summary	NOUN
aijbe-1035	161	7	of	of	ADP
aijbe-1035	161	8	online	online	ADJ
aijbe-1035	161	9	payment	payment	NOUN
aijbe-1035	161	10	integration	integration	NOUN
aijbe-1035	161	11	on	on	ADP
aijbe-1035	161	12	customer	customer	NOUN
aijbe-1035	161	13	satisfaction	satisfaction	NOUN
aijbe-1035	161	14	of	of	ADP
aijbe-1035	161	15	nigeria	nigeria	PROPN
aijbe-1035	161	16	’s	’s	PART
aijbe-1035	161	17	port	port	PROPN
aijbe-1035	161	18	logistics	logistics	PROPN
aijbe-1035	161	19	service	service	PROPN
aijbe-1035	161	20	ecosystem	ecosystem	NOUN
aijbe-1035	161	21	model	model	NOUN
aijbe-1035	161	22	r	r	NOUN
aijbe-1035	161	23	r	r	NOUN
aijbe-1035	161	24	square	square	ADJ
aijbe-1035	161	25	adjusted	adjust	VERB
aijbe-1035	161	26	r	r	NOUN
aijbe-1035	161	27	square	square	ADJ
aijbe-1035	161	28	std	std	NOUN
aijbe-1035	161	29	.	.	PUNCT
aijbe-1035	162	1	error	error	NOUN
aijbe-1035	162	2	of	of	ADP
aijbe-1035	162	3	the	the	DET
aijbe-1035	162	4	estimate	estimate	NOUN
aijbe-1035	162	5	1	1	NUM
aijbe-1035	162	6	.779	.779	NUM
aijbe-1035	162	7	.837	.837	NUM
aijbe-1035	162	8	.741.59521	.741.59521	PUNCT
aijbe-1035	162	9	a.	a.	NOUN
aijbe-1035	162	10	predictors	predictor	NOUN
aijbe-1035	162	11	:	:	PUNCT
aijbe-1035	162	12	(	(	PUNCT
aijbe-1035	162	13	constant	constant	ADJ
aijbe-1035	162	14	)	)	PUNCT
aijbe-1035	162	15	,	,	PUNCT
aijbe-1035	162	16	online	online	ADJ
aijbe-1035	162	17	payment	payment	NOUN
aijbe-1035	162	18	integration	integration	NOUN
aijbe-1035	162	19	analysis	analysis	NOUN
aijbe-1035	162	20	of	of	ADP
aijbe-1035	162	21	variance	variance	NOUN
aijbe-1035	162	22	of	of	ADP
aijbe-1035	162	23	the	the	DET
aijbe-1035	162	24	influence	influence	NOUN
aijbe-1035	162	25	ofonline	ofonline	NOUN
aijbe-1035	162	26	payment	payment	NOUN
aijbe-1035	162	27	integration	integration	NOUN
aijbe-1035	162	28	on	on	ADP
aijbe-1035	162	29	customer	customer	NOUN
aijbe-1035	162	30	satisfaction	satisfaction	NOUN
aijbe-1035	162	31	of	of	ADP
aijbe-1035	162	32	nigeria	nigeria	PROPN
aijbe-1035	162	33	’s	’s	PART
aijbe-1035	162	34	port	port	PROPN
aijbe-1035	162	35	logistics	logistics	PROPN
aijbe-1035	162	36	service	service	PROPN
aijbe-1035	162	37	ecosystem	ecosystem	NOUN
aijbe-1035	162	38	model	model	NOUN
aijbe-1035	162	39	sum	sum	NOUN
aijbe-1035	162	40	of	of	ADP
aijbe-1035	162	41	squares	square	NOUN
aijbe-1035	162	42	df	df	PROPN
aijbe-1035	162	43	mean	mean	PROPN
aijbe-1035	162	44	square	square	PROPN
aijbe-1035	162	45	f	f	PROPN
aijbe-1035	162	46	sig	sig	PROPN
aijbe-1035	162	47	.	.	PUNCT
aijbe-1035	163	1	regression	regression	VERB
aijbe-1035	163	2	1852.963	1852.963	NUM
aijbe-1035	163	3	1	1	NUM
aijbe-1035	163	4	1572.752	1572.752	NUM
aijbe-1035	163	5	2649.475	2649.475	NUM
aijbe-1035	163	6	.000b	.000b	PROPN
aijbe-1035	163	7	1	1	NUM
aijbe-1035	163	8	residual	residual	ADJ
aijbe-1035	163	9	864.795	864.795	NUM
aijbe-1035	163	10	3187.871	3187.871	NUM
aijbe-1035	163	11	total	total	NOUN
aijbe-1035	163	12	2717.758s	2717.758s	NUM
aijbe-1035	163	13	319	319	NUM
aijbe-1035	163	14	a.	a.	NOUN
aijbe-1035	163	15	dependent	dependent	ADJ
aijbe-1035	163	16	variable	variable	NOUN
aijbe-1035	163	17	:	:	PUNCT
aijbe-1035	163	18	customer	customer	NOUN
aijbe-1035	163	19	satisfaction	satisfaction	PROPN
aijbe-1035	163	20	b.	b.	PROPN
aijbe-1035	163	21	predictors	predictor	NOUN
aijbe-1035	163	22	:	:	PUNCT
aijbe-1035	163	23	(	(	PUNCT
aijbe-1035	163	24	constant	constant	ADJ
aijbe-1035	163	25	)	)	PUNCT
aijbe-1035	163	26	,	,	PUNCT
aijbe-1035	163	27	online	online	ADJ
aijbe-1035	163	28	payment	payment	NOUN
aijbe-1035	163	29	integration	integration	NOUN
aijbe-1035	163	30	source	source	NOUN
aijbe-1035	163	31	:	:	PUNCT
aijbe-1035	163	32	field	field	NOUN
aijbe-1035	163	33	survey	survey	NOUN
aijbe-1035	163	34	,	,	PUNCT
aijbe-1035	163	35	2025	2025	NUM
aijbe-1035	163	36	the	the	DET
aijbe-1035	163	37	regression	regression	NOUN
aijbe-1035	163	38	result	result	NOUN
aijbe-1035	163	39	in	in	ADP
aijbe-1035	163	40	table	table	NOUN
aijbe-1035	163	41	2	2	NUM
aijbe-1035	163	42	revealed	reveal	VERB
aijbe-1035	163	43	that	that	SCONJ
aijbe-1035	163	44	the	the	DET
aijbe-1035	163	45	regression	regression	NOUN
aijbe-1035	163	46	coefficient	coefficient	NOUN
aijbe-1035	163	47	of	of	ADP
aijbe-1035	163	48	r	r	NOUN
aijbe-1035	163	49	-	-	PUNCT
aijbe-1035	163	50	value	value	NOUN
aijbe-1035	163	51	is	be	AUX
aijbe-1035	163	52	(	(	PUNCT
aijbe-1035	163	53	.779	.779	NOUN
aijbe-1035	163	54	)	)	PUNCT
aijbe-1035	163	55	which	which	PRON
aijbe-1035	163	56	indicates	indicate	VERB
aijbe-1035	163	57	that	that	SCONJ
aijbe-1035	163	58	there	there	PRON
aijbe-1035	163	59	is	be	VERB
aijbe-1035	163	60	a	a	DET
aijbe-1035	163	61	strong	strong	ADJ
aijbe-1035	163	62	positive	positive	ADJ
aijbe-1035	163	63	relationship	relationship	NOUN
aijbe-1035	163	64	existing	exist	VERB
aijbe-1035	163	65	between	between	ADP
aijbe-1035	163	66	online	online	ADJ
aijbe-1035	163	67	payment	payment	NOUN
aijbe-1035	163	68	integration	integration	NOUN
aijbe-1035	163	69	and	and	CCONJ
aijbe-1035	163	70	customer	customer	NOUN
aijbe-1035	163	71	satisfaction	satisfaction	NOUN
aijbe-1035	163	72	of	of	ADP
aijbe-1035	163	73	nigeria	nigeria	PROPN
aijbe-1035	163	74	’s	’s	PART
aijbe-1035	163	75	port	port	PROPN
aijbe-1035	163	76	logistics	logistics	PROPN
aijbe-1035	163	77	service	service	NOUN
aijbe-1035	163	78	ecosystem	ecosystem	NOUN
aijbe-1035	163	79	.	.	PUNCT
aijbe-1035	164	1	the	the	DET
aijbe-1035	164	2	model	model	NOUN
aijbe-1035	164	3	summary	summary	NOUN
aijbe-1035	164	4	table	table	NOUN
aijbe-1035	164	5	shows	show	VERB
aijbe-1035	164	6	that	that	SCONJ
aijbe-1035	164	7	the	the	DET
aijbe-1035	164	8	r	r	NOUN
aijbe-1035	164	9	-	-	PUNCT
aijbe-1035	164	10	square	square	ADJ
aijbe-1035	164	11	regression	regression	NOUN
aijbe-1035	164	12	coefficient	coefficient	NOUN
aijbe-1035	164	13	is	be	AUX
aijbe-1035	164	14	(	(	PUNCT
aijbe-1035	164	15	.837	.837	NUM
aijbe-1035	164	16	)	)	PUNCT
aijbe-1035	164	17	,	,	PUNCT
aijbe-1035	164	18	which	which	PRON
aijbe-1035	164	19	indicate	indicate	VERB
aijbe-1035	164	20	that	that	SCONJ
aijbe-1035	164	21	online	online	ADJ
aijbe-1035	164	22	payment	payment	NOUN
aijbe-1035	164	23	integration	integration	NOUN
aijbe-1035	164	24	accounts	account	VERB
aijbe-1035	164	25	for	for	ADP
aijbe-1035	164	26	83.7	83.7	NUM
aijbe-1035	164	27	percent	percent	NOUN
aijbe-1035	164	28	of	of	ADP
aijbe-1035	164	29	the	the	DET
aijbe-1035	164	30	total	total	ADJ
aijbe-1035	164	31	variation	variation	NOUN
aijbe-1035	164	32	on	on	ADP
aijbe-1035	164	33	the	the	DET
aijbe-1035	164	34	customer	customer	NOUN
aijbe-1035	164	35	satisfaction	satisfaction	NOUN
aijbe-1035	164	36	of	of	ADP
aijbe-1035	164	37	the	the	DET
aijbe-1035	164	38	port	port	NOUN
aijbe-1035	164	39	logistics	logistics	PROPN
aijbe-1035	164	40	service	service	NOUN
aijbe-1035	164	41	ecosystem	ecosystem	NOUN
aijbe-1035	164	42	in	in	ADP
aijbe-1035	164	43	the	the	DET
aijbe-1035	164	44	study	study	NOUN
aijbe-1035	164	45	area	area	NOUN
aijbe-1035	164	46	.	.	PUNCT
aijbe-1035	165	1	the	the	DET
aijbe-1035	165	2	anova	anova	PROPN
aijbe-1035	165	3	table	table	NOUN
aijbe-1035	165	4	shows	show	VERB
aijbe-1035	165	5	the	the	DET
aijbe-1035	165	6	f	f	NOUN
aijbe-1035	165	7	-	-	PUNCT
aijbe-1035	165	8	ratio	ratio	NOUN
aijbe-1035	165	9	for	for	ADP
aijbe-1035	165	10	the	the	DET
aijbe-1035	165	11	regression	regression	NOUN
aijbe-1035	165	12	model	model	NOUN
aijbe-1035	165	13	which	which	PRON
aijbe-1035	165	14	indicates	indicate	VERB
aijbe-1035	165	15	the	the	DET
aijbe-1035	165	16	statistical	statistical	ADJ
aijbe-1035	165	17	significance	significance	NOUN
aijbe-1035	165	18	of	of	ADP
aijbe-1035	165	19	the	the	DET
aijbe-1035	165	20	overall	overall	ADJ
aijbe-1035	165	21	regression	regression	NOUN
aijbe-1035	165	22	model	model	NOUN
aijbe-1035	165	23	.	.	PUNCT
aijbe-1035	166	1	the	the	DET
aijbe-1035	166	2	fratio	fratio	NOUN
aijbe-1035	166	3	value	value	NOUN
aijbe-1035	166	4	is	be	AUX
aijbe-1035	166	5	2649.475	2649.475	NUM
aijbe-1035	166	6	which	which	PRON
aijbe-1035	166	7	is	be	AUX
aijbe-1035	166	8	statistically	statistically	ADV
aijbe-1035	166	9	significance	significance	NOUN
aijbe-1035	166	10	at	at	ADP
aijbe-1035	166	11	0.000	0.000	NUM
aijbe-1035	166	12	level	level	NOUN
aijbe-1035	166	13	,	,	PUNCT
aijbe-1035	166	14	since	since	SCONJ
aijbe-1035	166	15	the	the	DET
aijbe-1035	166	16	probability	probability	NOUN
aijbe-1035	166	17	value	value	NOUN
aijbe-1035	166	18	(	(	PUNCT
aijbe-1035	166	19	p	p	NOUN
aijbe-1035	166	20	-	-	PUNCT
aijbe-1035	166	21	v=0.000	v=0.000	X
aijbe-1035	166	22	)	)	PUNCT
aijbe-1035	166	23	is	be	AUX
aijbe-1035	166	24	less	less	ADJ
aijbe-1035	166	25	than	than	ADP
aijbe-1035	166	26	0.05	0.05	NUM
aijbe-1035	166	27	percent	percent	NOUN
aijbe-1035	166	28	,	,	PUNCT
aijbe-1035	166	29	we	we	PRON
aijbe-1035	166	30	reject	reject	VERB
aijbe-1035	166	31	the	the	DET
aijbe-1035	166	32	null	null	ADJ
aijbe-1035	166	33	hypothesis	hypothesis	NOUN
aijbe-1035	166	34	and	and	CCONJ
aijbe-1035	166	35	upheld	uphold	VERB
aijbe-1035	166	36	the	the	DET
aijbe-1035	166	37	alternative	alternative	NOUN
aijbe-1035	166	38	.	.	PUNCT
aijbe-1035	167	1	this	this	PRON
aijbe-1035	167	2	means	mean	VERB
aijbe-1035	167	3	that	that	SCONJ
aijbe-1035	167	4	there	there	PRON
aijbe-1035	167	5	is	be	VERB
aijbe-1035	167	6	a	a	DET
aijbe-1035	167	7	significant	significant	ADJ
aijbe-1035	167	8	influence	influence	NOUN
aijbe-1035	167	9	of	of	ADP
aijbe-1035	167	10	online	online	ADJ
aijbe-1035	167	11	payment	payment	NOUN
aijbe-1035	167	12	integration	integration	NOUN
aijbe-1035	167	13	on	on	ADP
aijbe-1035	167	14	customer	customer	NOUN
aijbe-1035	167	15	satisfaction	satisfaction	NOUN
aijbe-1035	167	16	in	in	ADP
aijbe-1035	167	17	the	the	DET
aijbe-1035	167	18	port	port	NOUN
aijbe-1035	167	19	logistics	logistics	PROPN
aijbe-1035	167	20	service	service	NOUN
aijbe-1035	167	21	ecosystem	ecosystem	NOUN
aijbe-1035	167	22	.	.	PUNCT
aijbe-1035	168	1	discussion	discussion	NOUN
aijbe-1035	168	2	of	of	ADP
aijbe-1035	168	3	findings	finding	NOUN
aijbe-1035	168	4	the	the	DET
aijbe-1035	168	5	first	first	ADJ
aijbe-1035	168	6	hypothesis	hypothesis	NOUN
aijbe-1035	168	7	of	of	ADP
aijbe-1035	168	8	this	this	DET
aijbe-1035	168	9	study	study	NOUN
aijbe-1035	168	10	states	state	VERB
aijbe-1035	168	11	that	that	SCONJ
aijbe-1035	168	12	port	port	NOUN
aijbe-1035	168	13	service	service	NOUN
aijbe-1035	168	14	personalization	personalization	NOUN
aijbe-1035	168	15	does	do	AUX
aijbe-1035	168	16	not	not	PART
aijbe-1035	168	17	significantly	significantly	ADV
aijbe-1035	168	18	influence	influence	VERB
aijbe-1035	168	19	customer	customer	NOUN
aijbe-1035	168	20	satisfaction	satisfaction	NOUN
aijbe-1035	168	21	of	of	ADP
aijbe-1035	168	22	nigeria	nigeria	PROPN
aijbe-1035	168	23	’s	’s	PART
aijbe-1035	168	24	port	port	PROPN
aijbe-1035	168	25	logistics	logistics	PROPN
aijbe-1035	168	26	service	service	NOUN
aijbe-1035	168	27	ecosystem	ecosystem	NOUN
aijbe-1035	168	28	.	.	PUNCT
aijbe-1035	169	1	the	the	DET
aijbe-1035	169	2	findings	finding	NOUN
aijbe-1035	169	3	of	of	ADP
aijbe-1035	169	4	the	the	DET
aijbe-1035	169	5	study	study	NOUN
aijbe-1035	169	6	revealed	reveal	VERB
aijbe-1035	169	7	a	a	DET
aijbe-1035	169	8	significant	significant	ADJ
aijbe-1035	169	9	influence	influence	NOUN
aijbe-1035	169	10	of	of	ADP
aijbe-1035	169	11	port	port	NOUN
aijbe-1035	169	12	service	service	NOUN
aijbe-1035	169	13	personalization	personalization	NOUN
aijbe-1035	169	14	on	on	ADP
aijbe-1035	169	15	customer	customer	NOUN
aijbe-1035	169	16	satisfaction	satisfaction	NOUN
aijbe-1035	169	17	of	of	ADP
aijbe-1035	169	18	nigeria	nigeria	PROPN
aijbe-1035	169	19	’s	’s	PART
aijbe-1035	169	20	port	port	PROPN
aijbe-1035	169	21	logistics	logistics	PROPN
aijbe-1035	169	22	service	service	NOUN
aijbe-1035	169	23	ecosystem	ecosystem	NOUN
aijbe-1035	169	24	.	.	PUNCT
aijbe-1035	170	1	the	the	DET
aijbe-1035	170	2	f	f	NOUN
aijbe-1035	170	3	-	-	PUNCT
aijbe-1035	170	4	ratio	ratio	NOUN
aijbe-1035	170	5	in	in	ADP
aijbe-1035	170	6	the	the	DET
aijbe-1035	170	7	anova	anova	PROPN
aijbe-1035	170	8	table	table	NOUN
aijbe-1035	170	9	1	1	NUM
aijbe-1035	170	10	shows	show	VERB
aijbe-1035	170	11	the	the	DET
aijbe-1035	170	12	overall	overall	ADJ
aijbe-1035	170	13	regression	regression	NOUN
aijbe-1035	170	14	effect	effect	NOUN
aijbe-1035	170	15	in	in	ADP
aijbe-1035	170	16	the	the	DET
aijbe-1035	170	17	model	model	NOUN
aijbe-1035	170	18	.	.	PUNCT
aijbe-1035	171	1	the	the	DET
aijbe-1035	171	2	f	f	NOUN
aijbe-1035	171	3	-	-	PUNCT
aijbe-1035	171	4	ratio	ratio	NOUN
aijbe-1035	171	5	was25742.749which	was25742.749which	PROPN
aijbe-1035	171	6	was	be	AUX
aijbe-1035	171	7	significant	significant	ADJ
aijbe-1035	171	8	at	at	ADP
aijbe-1035	171	9	0.000	0.000	NUM
aijbe-1035	171	10	and	and	CCONJ
aijbe-1035	171	11	was	be	AUX
aijbe-1035	171	12	less	less	ADJ
aijbe-1035	171	13	than	than	ADP
aijbe-1035	171	14	0.05	0.05	NUM
aijbe-1035	171	15	percent	percent	NOUN
aijbe-1035	171	16	level	level	NOUN
aijbe-1035	171	17	of	of	ADP
aijbe-1035	171	18	significance	significance	NOUN
aijbe-1035	171	19	.	.	PUNCT
aijbe-1035	172	1	this	this	PRON
aijbe-1035	172	2	is	be	AUX
aijbe-1035	172	3	in	in	ADP
aijbe-1035	172	4	consonance	consonance	NOUN
aijbe-1035	172	5	with	with	ADP
aijbe-1035	172	6	the	the	DET
aijbe-1035	172	7	study	study	NOUN
aijbe-1035	172	8	of	of	ADP
aijbe-1035	172	9	amadi	amadi	NOUN
aijbe-1035	172	10	and	and	CCONJ
aijbe-1035	172	11	ikeni	ikeni	ADJ
aijbe-1035	172	12	(	(	PUNCT
aijbe-1035	172	13	2022	2022	NUM
aijbe-1035	172	14	)	)	PUNCT
aijbe-1035	172	15	who	who	PRON
aijbe-1035	172	16	found	find	VERB
aijbe-1035	172	17	out	out	ADP
aijbe-1035	172	18	that	that	SCONJ
aijbe-1035	172	19	there	there	PRON
aijbe-1035	172	20	was	be	VERB
aijbe-1035	172	21	a	a	DET
aijbe-1035	172	22	significant	significant	ADJ
aijbe-1035	172	23	relationship	relationship	NOUN
aijbe-1035	172	24	between	between	ADP
aijbe-1035	172	25	digital	digital	ADJ
aijbe-1035	172	26	marketing	marketing	NOUN
aijbe-1035	172	27	strategy	strategy	NOUN
aijbe-1035	172	28	and	and	CCONJ
aijbe-1035	172	29	customer	customer	NOUN
aijbe-1035	172	30	satisfaction	satisfaction	NOUN
aijbe-1035	172	31	with	with	ADP
aijbe-1035	172	32	airline	airline	NOUN
aijbe-1035	172	33	operators	operator	NOUN
aijbe-1035	172	34	in	in	ADP
aijbe-1035	172	35	nigeria	nigeria	PROPN
aijbe-1035	172	36	.	.	PUNCT
aijbe-1035	173	1	the	the	DET
aijbe-1035	173	2	second	second	ADJ
aijbe-1035	173	3	hypothesis	hypothesis	NOUN
aijbe-1035	173	4	of	of	ADP
aijbe-1035	173	5	this	this	DET
aijbe-1035	173	6	study	study	NOUN
aijbe-1035	173	7	states	state	VERB
aijbe-1035	173	8	that	that	SCONJ
aijbe-1035	173	9	online	online	ADJ
aijbe-1035	173	10	payment	payment	NOUN
aijbe-1035	173	11	integration	integration	NOUN
aijbe-1035	173	12	does	do	AUX
aijbe-1035	173	13	not	not	PART
aijbe-1035	173	14	significantly	significantly	ADV
aijbe-1035	173	15	influence	influence	VERB
aijbe-1035	173	16	customer	customer	NOUN
aijbe-1035	173	17	satisfaction	satisfaction	NOUN
aijbe-1035	173	18	of	of	ADP
aijbe-1035	173	19	nigeria	nigeria	PROPN
aijbe-1035	173	20	’s	’s	PART
aijbe-1035	173	21	port	port	PROPN
aijbe-1035	173	22	logistics	logistics	PROPN
aijbe-1035	173	23	service	service	NOUN
aijbe-1035	173	24	ecosystem	ecosystem	NOUN
aijbe-1035	173	25	.	.	PUNCT
aijbe-1035	174	1	the	the	DET
aijbe-1035	174	2	findings	finding	NOUN
aijbe-1035	174	3	of	of	ADP
aijbe-1035	174	4	the	the	DET
aijbe-1035	174	5	study	study	NOUN
aijbe-1035	174	6	revealed	reveal	VERB
aijbe-1035	174	7	a	a	DET
aijbe-1035	174	8	significant	significant	ADJ
aijbe-1035	174	9	influence	influence	NOUN
aijbe-1035	174	10	aniebiet	aniebiet	PROPN
aijbe-1035	174	11	j.	j.	PROPN
aijbe-1035	174	12	etuk	etuk	PROPN
aijbe-1035	174	13	,	,	PUNCT
aijbe-1035	174	14	aniekan	aniekan	PROPN
aijbe-1035	174	15	eyo	eyo	PROPN
aijbe-1035	174	16	awah	awah	PROPN
aijbe-1035	174	17	and	and	CCONJ
aijbe-1035	174	18	aniefiok	aniefiok	PROPN
aijbe-1035	174	19	okon	okon	PROPN
aijbe-1035	174	20	akpan	akpan	PROPN
aijbe-1035	174	21	(	(	PUNCT
aijbe-1035	174	22	2025	2025	NUM
aijbe-1035	174	23	)	)	PUNCT
aijbe-1035	174	24	10	10	NUM
aijbe-1035	174	25	american	american	ADJ
aijbe-1035	174	26	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	174	27	journal	journal	NOUN
aijbe-1035	174	28	of	of	ADP
aijbe-1035	174	29	business	business	NOUN
aijbe-1035	174	30	and	and	CCONJ
aijbe-1035	174	31	economics	economic	NOUN
aijbe-1035	174	32	|	|	ADV
aijbe-1035	174	33	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	NOUN
aijbe-1035	174	34	of	of	ADP
aijbe-1035	174	35	online	online	ADJ
aijbe-1035	174	36	payment	payment	NOUN
aijbe-1035	174	37	integration	integration	NOUN
aijbe-1035	174	38	on	on	ADP
aijbe-1035	174	39	customer	customer	NOUN
aijbe-1035	174	40	satisfaction	satisfaction	NOUN
aijbe-1035	174	41	of	of	ADP
aijbe-1035	174	42	nigeria	nigeria	PROPN
aijbe-1035	174	43	’s	’s	PART
aijbe-1035	174	44	port	port	PROPN
aijbe-1035	174	45	logistics	logistics	PROPN
aijbe-1035	174	46	service	service	NOUN
aijbe-1035	174	47	ecosystem	ecosystem	NOUN
aijbe-1035	174	48	.	.	PUNCT
aijbe-1035	175	1	the	the	DET
aijbe-1035	175	2	f	f	NOUN
aijbe-1035	175	3	-	-	PUNCT
aijbe-1035	175	4	ratio	ratio	NOUN
aijbe-1035	175	5	in	in	ADP
aijbe-1035	175	6	the	the	DET
aijbe-1035	175	7	anova	anova	PROPN
aijbe-1035	175	8	table	table	NOUN
aijbe-1035	175	9	2	2	NUM
aijbe-1035	175	10	shows	show	VERB
aijbe-1035	175	11	the	the	DET
aijbe-1035	175	12	overall	overall	ADJ
aijbe-1035	175	13	regression	regression	NOUN
aijbe-1035	175	14	effect	effect	NOUN
aijbe-1035	175	15	in	in	ADP
aijbe-1035	175	16	the	the	DET
aijbe-1035	175	17	model	model	NOUN
aijbe-1035	175	18	.	.	PUNCT
aijbe-1035	176	1	the	the	DET
aijbe-1035	176	2	f	f	PROPN
aijbe-1035	176	3	-	-	PUNCT
aijbe-1035	176	4	ratio	ratio	NOUN
aijbe-1035	176	5	was2649.475	was2649.475	PROPN
aijbe-1035	176	6	which	which	PRON
aijbe-1035	176	7	was	be	AUX
aijbe-1035	176	8	significant	significant	ADJ
aijbe-1035	176	9	at	at	ADP
aijbe-1035	176	10	0.000	0.000	NUM
aijbe-1035	176	11	and	and	CCONJ
aijbe-1035	176	12	was	be	AUX
aijbe-1035	176	13	less	less	ADJ
aijbe-1035	176	14	than	than	ADP
aijbe-1035	176	15	0.05	0.05	NUM
aijbe-1035	176	16	percent	percent	NOUN
aijbe-1035	176	17	level	level	NOUN
aijbe-1035	176	18	of	of	ADP
aijbe-1035	176	19	significance	significance	NOUN
aijbe-1035	176	20	.	.	PUNCT
aijbe-1035	177	1	this	this	PRON
aijbe-1035	177	2	is	be	AUX
aijbe-1035	177	3	in	in	ADP
aijbe-1035	177	4	consonance	consonance	NOUN
aijbe-1035	177	5	with	with	ADP
aijbe-1035	177	6	the	the	DET
aijbe-1035	177	7	study	study	NOUN
aijbe-1035	177	8	of	of	ADP
aijbe-1035	177	9	nwidua	nwidua	PROPN
aijbe-1035	177	10	(	(	PUNCT
aijbe-1035	177	11	2025	2025	NUM
aijbe-1035	177	12	)	)	PUNCT
aijbe-1035	177	13	which	which	PRON
aijbe-1035	177	14	revealed	reveal	VERB
aijbe-1035	177	15	a	a	DET
aijbe-1035	177	16	significant	significant	ADJ
aijbe-1035	177	17	relationship	relationship	NOUN
aijbe-1035	177	18	between	between	ADP
aijbe-1035	177	19	electronic	electronic	ADJ
aijbe-1035	177	20	payment	payment	NOUN
aijbe-1035	177	21	systems	system	NOUN
aijbe-1035	177	22	and	and	CCONJ
aijbe-1035	177	23	customer	customer	NOUN
aijbe-1035	177	24	patronage	patronage	NOUN
aijbe-1035	177	25	of	of	ADP
aijbe-1035	177	26	shopping	shopping	NOUN
aijbe-1035	177	27	malls	mall	NOUN
aijbe-1035	177	28	in	in	ADP
aijbe-1035	177	29	south	south	ADJ
aijbe-1035	177	30	-	-	PUNCT
aijbe-1035	177	31	south	south	NOUN
aijbe-1035	177	32	zone	zone	NOUN
aijbe-1035	177	33	,	,	PUNCT
aijbe-1035	177	34	nigeria	nigeria	PROPN
aijbe-1035	177	35	.	.	PUNCT
aijbe-1035	178	1	summary	summary	PROPN
aijbe-1035	178	2	,	,	PUNCT
aijbe-1035	178	3	conclusions	conclusion	NOUN
aijbe-1035	178	4	and	and	CCONJ
aijbe-1035	178	5	recommendation	recommendation	NOUN
aijbe-1035	178	6	summary	summary	VERB
aijbe-1035	178	7	the	the	DET
aijbe-1035	178	8	main	main	ADJ
aijbe-1035	178	9	thrust	thrust	NOUN
aijbe-1035	178	10	of	of	ADP
aijbe-1035	178	11	this	this	DET
aijbe-1035	178	12	study	study	NOUN
aijbe-1035	178	13	has	have	AUX
aijbe-1035	178	14	been	be	AUX
aijbe-1035	178	15	presented	present	VERB
aijbe-1035	178	16	in	in	ADP
aijbe-1035	178	17	the	the	DET
aijbe-1035	178	18	preceding	precede	VERB
aijbe-1035	178	19	sections	section	NOUN
aijbe-1035	178	20	.	.	PUNCT
aijbe-1035	179	1	this	this	DET
aijbe-1035	179	2	section	section	NOUN
aijbe-1035	179	3	is	be	AUX
aijbe-1035	179	4	concerned	concern	VERB
aijbe-1035	179	5	with	with	ADP
aijbe-1035	179	6	the	the	DET
aijbe-1035	179	7	summary	summary	NOUN
aijbe-1035	179	8	of	of	ADP
aijbe-1035	179	9	major	major	ADJ
aijbe-1035	179	10	findings	finding	NOUN
aijbe-1035	179	11	.	.	PUNCT
aijbe-1035	180	1	the	the	DET
aijbe-1035	180	2	study	study	NOUN
aijbe-1035	180	3	investigated	investigate	VERB
aijbe-1035	180	4	the	the	DET
aijbe-1035	180	5	influence	influence	NOUN
aijbe-1035	180	6	of	of	ADP
aijbe-1035	180	7	digital	digital	ADJ
aijbe-1035	180	8	customer	customer	NOUN
aijbe-1035	180	9	engagement	engagement	NOUN
aijbe-1035	180	10	drivers	driver	NOUN
aijbe-1035	180	11	on	on	ADP
aijbe-1035	180	12	customer	customer	NOUN
aijbe-1035	180	13	satisfaction	satisfaction	NOUN
aijbe-1035	180	14	in	in	ADP
aijbe-1035	180	15	the	the	DET
aijbe-1035	180	16	nigeria	nigeria	PROPN
aijbe-1035	180	17	’s	’s	PART
aijbe-1035	180	18	port	port	PROPN
aijbe-1035	180	19	logistics	logistics	PROPN
aijbe-1035	180	20	service	service	NOUN
aijbe-1035	180	21	ecosystem	ecosystem	NOUN
aijbe-1035	180	22	.	.	PUNCT
aijbe-1035	181	1	two	two	NUM
aijbe-1035	181	2	hypotheses	hypothesis	NOUN
aijbe-1035	181	3	were	be	AUX
aijbe-1035	181	4	formulated	formulate	VERB
aijbe-1035	181	5	to	to	PART
aijbe-1035	181	6	guide	guide	VERB
aijbe-1035	181	7	this	this	DET
aijbe-1035	181	8	study	study	NOUN
aijbe-1035	181	9	and	and	CCONJ
aijbe-1035	181	10	all	all	DET
aijbe-1035	181	11	the	the	DET
aijbe-1035	181	12	hypotheses	hypothesis	NOUN
aijbe-1035	181	13	were	be	AUX
aijbe-1035	181	14	tested	test	VERB
aijbe-1035	181	15	at	at	ADP
aijbe-1035	181	16	0.05	0.05	NUM
aijbe-1035	181	17	level	level	NOUN
aijbe-1035	181	18	of	of	ADP
aijbe-1035	181	19	significance	significance	NOUN
aijbe-1035	181	20	through	through	ADP
aijbe-1035	181	21	the	the	DET
aijbe-1035	181	22	use	use	NOUN
aijbe-1035	181	23	of	of	ADP
aijbe-1035	181	24	simple	simple	ADJ
aijbe-1035	181	25	regression	regression	NOUN
aijbe-1035	181	26	analysis	analysis	NOUN
aijbe-1035	181	27	.	.	PUNCT
aijbe-1035	182	1	the	the	DET
aijbe-1035	182	2	two	two	NUM
aijbe-1035	182	3	null	null	ADJ
aijbe-1035	182	4	hypotheses	hypothesis	NOUN
aijbe-1035	182	5	were	be	AUX
aijbe-1035	182	6	rejected	reject	VERB
aijbe-1035	182	7	and	and	CCONJ
aijbe-1035	182	8	the	the	DET
aijbe-1035	182	9	alternative	alternative	ADJ
aijbe-1035	182	10	hypotheses	hypothesis	NOUN
aijbe-1035	182	11	accepted	accept	VERB
aijbe-1035	182	12	.	.	PUNCT
aijbe-1035	183	1	this	this	PRON
aijbe-1035	183	2	resulted	result	VERB
aijbe-1035	183	3	from	from	ADP
aijbe-1035	183	4	the	the	DET
aijbe-1035	183	5	fact	fact	NOUN
aijbe-1035	183	6	that	that	SCONJ
aijbe-1035	183	7	the	the	DET
aijbe-1035	183	8	regression	regression	NOUN
aijbe-1035	183	9	results	result	NOUN
aijbe-1035	183	10	were	be	AUX
aijbe-1035	183	11	all	all	ADV
aijbe-1035	183	12	significant	significant	ADJ
aijbe-1035	183	13	,	,	PUNCT
aijbe-1035	183	14	the	the	DET
aijbe-1035	183	15	computed	computed	ADJ
aijbe-1035	183	16	f	f	NOUN
aijbe-1035	183	17	-	-	PUNCT
aijbe-1035	183	18	values	value	NOUN
aijbe-1035	183	19	for	for	ADP
aijbe-1035	183	20	all	all	DET
aijbe-1035	183	21	the	the	DET
aijbe-1035	183	22	two	two	NUM
aijbe-1035	183	23	hypotheses	hypothesis	NOUN
aijbe-1035	183	24	show	show	VERB
aijbe-1035	183	25	statistical	statistical	ADJ
aijbe-1035	183	26	significance	significance	NOUN
aijbe-1035	183	27	of	of	ADP
aijbe-1035	183	28	the	the	DET
aijbe-1035	183	29	overall	overall	ADJ
aijbe-1035	183	30	regression	regression	NOUN
aijbe-1035	183	31	model	model	NOUN
aijbe-1035	183	32	,	,	PUNCT
aijbe-1035	183	33	this	this	PRON
aijbe-1035	183	34	means	mean	VERB
aijbe-1035	183	35	that	that	SCONJ
aijbe-1035	183	36	there	there	PRON
aijbe-1035	183	37	was	be	VERB
aijbe-1035	183	38	statistical	statistical	ADJ
aijbe-1035	183	39	significant	significant	ADJ
aijbe-1035	183	40	influence	influence	NOUN
aijbe-1035	183	41	of	of	ADP
aijbe-1035	183	42	digital	digital	ADJ
aijbe-1035	183	43	customer	customer	NOUN
aijbe-1035	183	44	engagement	engagement	NOUN
aijbe-1035	183	45	drivers	driver	NOUN
aijbe-1035	183	46	such	such	ADJ
aijbe-1035	183	47	as	as	ADP
aijbe-1035	183	48	(	(	PUNCT
aijbe-1035	183	49	port	port	NOUN
aijbe-1035	183	50	service	service	NOUN
aijbe-1035	183	51	personalization	personalization	NOUN
aijbe-1035	183	52	and	and	CCONJ
aijbe-1035	183	53	online	online	ADJ
aijbe-1035	183	54	payment	payment	NOUN
aijbe-1035	183	55	integration	integration	NOUN
aijbe-1035	183	56	)	)	PUNCT
aijbe-1035	183	57	on	on	ADP
aijbe-1035	183	58	customer	customer	NOUN
aijbe-1035	183	59	satisfaction	satisfaction	NOUN
aijbe-1035	183	60	in	in	ADP
aijbe-1035	183	61	the	the	DET
aijbe-1035	183	62	nigeria	nigeria	PROPN
aijbe-1035	183	63	’s	’s	PART
aijbe-1035	183	64	port	port	PROPN
aijbe-1035	183	65	logistics	logistics	PROPN
aijbe-1035	183	66	service	service	NOUN
aijbe-1035	183	67	ecosystem	ecosystem	NOUN
aijbe-1035	183	68	.	.	PUNCT
aijbe-1035	184	1	to	to	PART
aijbe-1035	184	2	achieve	achieve	VERB
aijbe-1035	184	3	the	the	DET
aijbe-1035	184	4	objectives	objective	NOUN
aijbe-1035	184	5	,	,	PUNCT
aijbe-1035	184	6	a	a	DET
aijbe-1035	184	7	survey	survey	NOUN
aijbe-1035	184	8	research	research	NOUN
aijbe-1035	184	9	design	design	NOUN
aijbe-1035	184	10	was	be	AUX
aijbe-1035	184	11	used	use	VERB
aijbe-1035	184	12	to	to	PART
aijbe-1035	184	13	reach	reach	VERB
aijbe-1035	184	14	out	out	ADP
aijbe-1035	184	15	to	to	ADP
aijbe-1035	184	16	the	the	DET
aijbe-1035	184	17	respondents	respondent	NOUN
aijbe-1035	184	18	of	of	ADP
aijbe-1035	184	19	the	the	DET
aijbe-1035	184	20	port	port	NOUN
aijbe-1035	184	21	logistics	logistic	NOUN
aijbe-1035	184	22	service	service	NOUN
aijbe-1035	184	23	firms	firm	NOUN
aijbe-1035	184	24	.	.	PUNCT
aijbe-1035	185	1	the	the	DET
aijbe-1035	185	2	population	population	NOUN
aijbe-1035	185	3	of	of	ADP
aijbe-1035	185	4	the	the	DET
aijbe-1035	185	5	study	study	NOUN
aijbe-1035	185	6	was	be	AUX
aijbe-1035	185	7	infinite	infinite	ADJ
aijbe-1035	185	8	.	.	PUNCT
aijbe-1035	186	1	the	the	DET
aijbe-1035	186	2	top	top	ADJ
aijbe-1035	186	3	man	man	NOUN
aijbe-1035	186	4	sample	sample	NOUN
aijbe-1035	186	5	size	size	NOUN
aijbe-1035	186	6	determination	determination	NOUN
aijbe-1035	186	7	formula	formula	NOUN
aijbe-1035	186	8	at	at	ADP
aijbe-1035	186	9	5	5	NUM
aijbe-1035	186	10	%	%	NOUN
aijbe-1035	186	11	level	level	NOUN
aijbe-1035	186	12	of	of	ADP
aijbe-1035	186	13	tolerable	tolerable	ADJ
aijbe-1035	186	14	error	error	NOUN
aijbe-1035	186	15	was	be	AUX
aijbe-1035	186	16	used	use	VERB
aijbe-1035	186	17	to	to	PART
aijbe-1035	186	18	determine	determine	VERB
aijbe-1035	186	19	the	the	DET
aijbe-1035	186	20	sample	sample	NOUN
aijbe-1035	186	21	size	size	NOUN
aijbe-1035	186	22	of	of	ADP
aijbe-1035	186	23	323.the	323.the	DET
aijbe-1035	186	24	convenience	convenience	NOUN
aijbe-1035	186	25	sampling	sampling	NOUN
aijbe-1035	186	26	technique	technique	NOUN
aijbe-1035	186	27	was	be	AUX
aijbe-1035	186	28	employed	employ	VERB
aijbe-1035	186	29	in	in	ADP
aijbe-1035	186	30	the	the	DET
aijbe-1035	186	31	administration	administration	NOUN
aijbe-1035	186	32	of	of	ADP
aijbe-1035	186	33	the	the	DET
aijbe-1035	186	34	research	research	NOUN
aijbe-1035	186	35	instrument	instrument	NOUN
aijbe-1035	186	36	for	for	ADP
aijbe-1035	186	37	the	the	DET
aijbe-1035	186	38	study	study	NOUN
aijbe-1035	186	39	.	.	PUNCT
aijbe-1035	187	1	conclusion	conclusion	NOUN
aijbe-1035	187	2	based	base	VERB
aijbe-1035	187	3	on	on	ADP
aijbe-1035	187	4	the	the	DET
aijbe-1035	187	5	findings	finding	NOUN
aijbe-1035	187	6	of	of	ADP
aijbe-1035	187	7	this	this	DET
aijbe-1035	187	8	study	study	NOUN
aijbe-1035	187	9	,	,	PUNCT
aijbe-1035	187	10	the	the	DET
aijbe-1035	187	11	following	follow	VERB
aijbe-1035	187	12	conclusions	conclusion	NOUN
aijbe-1035	187	13	were	be	AUX
aijbe-1035	187	14	established	establish	VERB
aijbe-1035	187	15	.	.	PUNCT
aijbe-1035	188	1			ADJ
aijbe-1035	188	2	port	port	NOUN
aijbe-1035	188	3	service	service	NOUN
aijbe-1035	188	4	personalization	personalization	NOUN
aijbe-1035	188	5	has	have	VERB
aijbe-1035	188	6	significant	significant	ADJ
aijbe-1035	188	7	influence	influence	NOUN
aijbe-1035	188	8	on	on	ADP
aijbe-1035	188	9	customer	customer	NOUN
aijbe-1035	188	10	satisfaction	satisfaction	NOUN
aijbe-1035	188	11	in	in	ADP
aijbe-1035	188	12	the	the	DET
aijbe-1035	188	13	nigeria	nigeria	PROPN
aijbe-1035	188	14	’s	’s	PART
aijbe-1035	188	15	port	port	PROPN
aijbe-1035	188	16	logistics	logistics	PROPN
aijbe-1035	188	17	service	service	NOUN
aijbe-1035	188	18	ecosystem	ecosystem	NOUN
aijbe-1035	188	19	.	.	PUNCT
aijbe-1035	189	1			VERB
aijbe-1035	189	2	online	online	ADJ
aijbe-1035	189	3	payment	payment	NOUN
aijbe-1035	189	4	integration	integration	NOUN
aijbe-1035	189	5	has	have	VERB
aijbe-1035	189	6	significant	significant	ADJ
aijbe-1035	189	7	influence	influence	NOUN
aijbe-1035	189	8	on	on	ADP
aijbe-1035	189	9	customer	customer	NOUN
aijbe-1035	189	10	satisfaction	satisfaction	NOUN
aijbe-1035	189	11	in	in	ADP
aijbe-1035	189	12	the	the	DET
aijbe-1035	189	13	nigeria	nigeria	PROPN
aijbe-1035	189	14	’s	’s	PART
aijbe-1035	189	15	port	port	PROPN
aijbe-1035	189	16	logistics	logistics	PROPN
aijbe-1035	189	17	service	service	NOUN
aijbe-1035	189	18	ecosystem	ecosystem	NOUN
aijbe-1035	189	19	.	.	PUNCT
aijbe-1035	190	1	recommendations	recommendation	NOUN
aijbe-1035	190	2	based	base	VERB
aijbe-1035	190	3	on	on	ADP
aijbe-1035	190	4	the	the	DET
aijbe-1035	190	5	findings	finding	NOUN
aijbe-1035	190	6	of	of	ADP
aijbe-1035	190	7	this	this	DET
aijbe-1035	190	8	study	study	NOUN
aijbe-1035	190	9	,	,	PUNCT
aijbe-1035	190	10	we	we	PRON
aijbe-1035	190	11	recommend	recommend	VERB
aijbe-1035	190	12	that	that	SCONJ
aijbe-1035	190	13	nigeria	nigeria	PROPN
aijbe-1035	190	14	’s	’s	PART
aijbe-1035	190	15	port	port	NOUN
aijbe-1035	190	16	logistics	logistic	NOUN
aijbe-1035	190	17	service	service	NOUN
aijbe-1035	190	18	managers	manager	NOUN
aijbe-1035	190	19	should	should	AUX
aijbe-1035	190	20	:	:	PUNCT
aijbe-1035	190	21			VERB
aijbe-1035	190	22	utilize	utilize	VERB
aijbe-1035	190	23	predictive	predictive	ADJ
aijbe-1035	190	24	analytics	analytic	NOUN
aijbe-1035	190	25	to	to	PART
aijbe-1035	190	26	deliver	deliver	VERB
aijbe-1035	190	27	proactive	proactive	ADJ
aijbe-1035	190	28	services	service	NOUN
aijbe-1035	190	29	by	by	ADP
aijbe-1035	190	30	examining	examine	VERB
aijbe-1035	190	31	historical	historical	ADJ
aijbe-1035	190	32	customer	customer	NOUN
aijbe-1035	190	33	behavior	behavior	NOUN
aijbe-1035	190	34	,	,	PUNCT
aijbe-1035	190	35	shipment	shipment	NOUN
aijbe-1035	190	36	patterns	pattern	NOUN
aijbe-1035	190	37	,	,	PUNCT
aijbe-1035	190	38	and	and	CCONJ
aijbe-1035	190	39	cargo	cargo	NOUN
aijbe-1035	190	40	categories	category	NOUN
aijbe-1035	190	41	to	to	PART
aijbe-1035	190	42	anticipate	anticipate	VERB
aijbe-1035	190	43	future	future	ADJ
aijbe-1035	190	44	customers	customer	NOUN
aijbe-1035	190	45	’	'	PUNCT
aijbe-1035	190	46	needs	need	NOUN
aijbe-1035	190	47	.	.	PUNCT
aijbe-1035	191	1			VERB
aijbe-1035	191	2	implement	implement	VERB
aijbe-1035	191	3	modern	modern	ADJ
aijbe-1035	191	4	,	,	PUNCT
aijbe-1035	191	5	secure	secure	ADJ
aijbe-1035	191	6	and	and	CCONJ
aijbe-1035	191	7	flexible	flexible	ADJ
aijbe-1035	191	8	online	online	ADJ
aijbe-1035	191	9	payment	payment	NOUN
aijbe-1035	191	10	system	system	NOUN
aijbe-1035	191	11	such	such	ADJ
aijbe-1035	191	12	as	as	ADP
aijbe-1035	191	13	pay	pay	NOUN
aijbe-1035	191	14	portals	portal	NOUN
aijbe-1035	191	15	,	,	PUNCT
aijbe-1035	191	16	mobile	mobile	ADJ
aijbe-1035	191	17	money	money	NOUN
aijbe-1035	191	18	and	and	CCONJ
aijbe-1035	191	19	card	card	NOUN
aijbe-1035	191	20	payments	payment	NOUN
aijbe-1035	191	21	in	in	ADP
aijbe-1035	191	22	order	order	NOUN
aijbe-1035	191	23	to	to	PART
aijbe-1035	191	24	provide	provide	VERB
aijbe-1035	191	25	safe	safe	ADJ
aijbe-1035	191	26	,	,	PUNCT
aijbe-1035	191	27	fast	fast	ADJ
aijbe-1035	191	28	and	and	CCONJ
aijbe-1035	191	29	convenient	convenient	ADJ
aijbe-1035	191	30	transactions	transaction	NOUN
aijbe-1035	191	31	to	to	PART
aijbe-1035	191	32	boost	boost	VERB
aijbe-1035	191	33	customer	customer	NOUN
aijbe-1035	191	34	trust	trust	NOUN
aijbe-1035	191	35	and	and	CCONJ
aijbe-1035	191	36	satisfaction	satisfaction	NOUN
aijbe-1035	191	37	.	.	PUNCT
aijbe-1035	192	1	refrences	refrence	NOUN
aijbe-1035	192	2	agodi	agodi	PROPN
aijbe-1035	192	3	,	,	PUNCT
aijbe-1035	192	4	j.	j.	PROPN
aijbe-1035	192	5	e.	e.	PROPN
aijbe-1035	192	6	,	,	PUNCT
aijbe-1035	192	7	aniekan	aniekan	PROPN
aijbe-1035	192	8	e.	e.	PROPN
aijbe-1035	192	9	a.	a.	PROPN
aijbe-1035	192	10	,	,	PUNCT
aijbe-1035	192	11	and	and	CCONJ
aijbe-1035	192	12	oladipupo	oladipupo	NOUN
aijbe-1035	192	13	,	,	PUNCT
aijbe-1035	192	14	a.	a.	NOUN
aijbe-1035	192	15	(	(	PUNCT
aijbe-1035	192	16	2016	2016	NUM
aijbe-1035	192	17	)	)	PUNCT
aijbe-1035	192	18	.	.	PUNCT
aijbe-1035	193	1	determinants	determinant	NOUN
aijbe-1035	193	2	of	of	ADP
aijbe-1035	193	3	customers	customer	NOUN
aijbe-1035	193	4	’	'	PUNCT
aijbe-1035	193	5	patronage	patronage	NOUN
aijbe-1035	193	6	of	of	ADP
aijbe-1035	193	7	fast	fast	ADJ
aijbe-1035	193	8	food	food	NOUN
aijbe-1035	193	9	restaurants	restaurant	NOUN
aijbe-1035	193	10	in	in	ADP
aijbe-1035	193	11	umuahia	umuahia	PROPN
aijbe-1035	193	12	,	,	PUNCT
aijbe-1035	193	13	abia	abia	PROPN
aijbe-1035	193	14	state	state	PROPN
aijbe-1035	193	15	,	,	PUNCT
aijbe-1035	193	16	nigeria	nigeria	PROPN
aijbe-1035	193	17	;	;	PUNCT
aijbe-1035	193	18	journal	journal	NOUN
aijbe-1035	193	19	of	of	ADP
aijbe-1035	193	20	economic	economic	ADJ
aijbe-1035	193	21	research	research	NOUN
aijbe-1035	193	22	and	and	CCONJ
aijbe-1035	193	23	entrepreneurship	entrepreneurship	NOUN
aijbe-1035	193	24	development	development	NOUN
aijbe-1035	193	25	.	.	PUNCT
aijbe-1035	194	1	issn	issn	PROPN
aijbe-1035	194	2	98765432	98765432	NUM
aijbe-1035	194	3	:	:	PUNCT
aijbe-1035	194	4	vol	vol	NOUN
aijbe-1035	194	5	.	.	NOUN
aijbe-1035	195	1	2	2	NUM
aijbe-1035	195	2	,	,	PUNCT
aijbe-1035	195	3	no	no	INTJ
aijbe-1035	195	4	.	.	NOUN
aijbe-1035	195	5	2	2	X
aijbe-1035	195	6	.	.	X
aijbe-1035	195	7	agodi	agodi	PROPN
aijbe-1035	195	8	,	,	PUNCT
aijbe-1035	195	9	j.	j.	PROPN
aijbe-1035	195	10	e.	e.	PROPN
aijbe-1035	195	11	,	,	PUNCT
aijbe-1035	195	12	ahaiwe	ahaiwe	PROPN
aijbe-1035	195	13	,	,	PUNCT
aijbe-1035	195	14	e.	e.	PROPN
aijbe-1035	195	15	o.	o.	PROPN
aijbe-1035	195	16	,	,	PUNCT
aijbe-1035	195	17	awah	awah	PROPN
aijbe-1035	195	18	,	,	PUNCT
aijbe-1035	195	19	a.	a.	PROPN
aijbe-1035	195	20	e.	e.	PROPN
aijbe-1035	195	21	(	(	PUNCT
aijbe-1035	195	22	2017	2017	NUM
aijbe-1035	195	23	)	)	PUNCT
aijbe-1035	195	24	.	.	PUNCT
aijbe-1035	196	1	salesman	salesman	NOUN
aijbe-1035	196	2	’s	’s	PART
aijbe-1035	196	3	personality	personality	NOUN
aijbe-1035	196	4	trait	trait	NOUN
aijbe-1035	196	5	and	and	CCONJ
aijbe-1035	196	6	its	its	PRON
aijbe-1035	196	7	effects	effect	NOUN
aijbe-1035	196	8	on	on	ADP
aijbe-1035	196	9	sales	sale	NOUN
aijbe-1035	196	10	performance	performance	NOUN
aijbe-1035	196	11	:	:	PUNCT
aijbe-1035	196	12	study	study	NOUN
aijbe-1035	196	13	of	of	ADP
aijbe-1035	196	14	fast	fast	ADJ
aijbe-1035	196	15	moving	move	VERB
aijbe-1035	196	16	consumer	consumer	NOUN
aijbe-1035	196	17	goods	good	NOUN
aijbe-1035	196	18	(	(	PUNCT
aijbe-1035	196	19	fmcg	fmcg	PROPN
aijbe-1035	196	20	)	)	PUNCT
aijbe-1035	196	21	in	in	ADP
aijbe-1035	196	22	abia	abia	PROPN
aijbe-1035	196	23	state	state	PROPN
aijbe-1035	196	24	,	,	PUNCT
aijbe-1035	196	25	nigeria	nigeria	PROPN
aijbe-1035	196	26	,	,	PUNCT
aijbe-1035	196	27	international	international	ADJ
aijbe-1035	196	28	journal	journal	NOUN
aijbe-1035	196	29	of	of	ADP
aijbe-1035	196	30	economics	economic	NOUN
aijbe-1035	196	31	and	and	CCONJ
aijbe-1035	196	32	sustainable	sustainable	ADJ
aijbe-1035	196	33	development	development	NOUN
aijbe-1035	196	34	vol	vol	NOUN
aijbe-1035	196	35	.	.	PROPN
aijbe-1035	196	36	8	8	NUM
aijbe-1035	196	37	,	,	PUNCT
aijbe-1035	196	38	no	no	INTJ
aijbe-1035	196	39	.	.	NOUN
aijbe-1035	196	40	24	24	NUM
aijbe-1035	196	41	.	.	PUNCT
aijbe-1035	197	1	aniebiet	aniebiet	PROPN
aijbe-1035	197	2	j.	j.	PROPN
aijbe-1035	197	3	etuk	etuk	PROPN
aijbe-1035	197	4	,	,	PUNCT
aijbe-1035	197	5	aniekan	aniekan	PROPN
aijbe-1035	197	6	eyo	eyo	PROPN
aijbe-1035	197	7	awah	awah	PROPN
aijbe-1035	197	8	and	and	CCONJ
aijbe-1035	197	9	aniefiok	aniefiok	PROPN
aijbe-1035	197	10	okon	okon	PROPN
aijbe-1035	197	11	akpan	akpan	PROPN
aijbe-1035	197	12	(	(	PUNCT
aijbe-1035	197	13	2025	2025	NUM
aijbe-1035	197	14	)	)	PUNCT
aijbe-1035	197	15	11	11	NUM
aijbe-1035	197	16	american	american	ADJ
aijbe-1035	197	17	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	197	18	journal	journal	NOUN
aijbe-1035	197	19	of	of	ADP
aijbe-1035	197	20	business	business	NOUN
aijbe-1035	197	21	and	and	CCONJ
aijbe-1035	197	22	economics	economic	NOUN
aijbe-1035	197	23	|	|	ADV
aijbe-1035	197	24	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	NOUN
aijbe-1035	197	25	agodi	agodi	NOUN
aijbe-1035	197	26	,	,	PUNCT
aijbe-1035	197	27	j.e	j.e	PROPN
aijbe-1035	197	28	.	.	PROPN
aijbe-1035	197	29	,	,	PUNCT
aijbe-1035	197	30	kalu	kalu	PROPN
aijbe-1035	197	31	,	,	PUNCT
aijbe-1035	197	32	a.o	a.o	PROPN
aijbe-1035	197	33	.	.	PROPN
aijbe-1035	197	34	and	and	CCONJ
aijbe-1035	197	35	awah	awah	PROPN
aijbe-1035	197	36	,	,	PUNCT
aijbe-1035	197	37	a.e	a.e	PROPN
aijbe-1035	197	38	.	.	PROPN
aijbe-1035	197	39	(	(	PUNCT
aijbe-1035	197	40	2021	2021	NUM
aijbe-1035	197	41	)	)	PUNCT
aijbe-1035	197	42	.	.	PUNCT
aijbe-1035	198	1	impact	impact	NOUN
aijbe-1035	198	2	of	of	ADP
aijbe-1035	198	3	service	service	NOUN
aijbe-1035	198	4	recovery	recovery	NOUN
aijbe-1035	198	5	on	on	ADP
aijbe-1035	198	6	customer	customer	NOUN
aijbe-1035	198	7	loyalty	loyalty	NOUN
aijbe-1035	198	8	of	of	ADP
aijbe-1035	198	9	selected	select	VERB
aijbe-1035	198	10	smes	sme	NOUN
aijbe-1035	198	11	in	in	ADP
aijbe-1035	198	12	abia	abia	PROPN
aijbe-1035	198	13	state	state	PROPN
aijbe-1035	198	14	,	,	PUNCT
aijbe-1035	198	15	nigeria	nigeria	PROPN
aijbe-1035	198	16	,	,	PUNCT
aijbe-1035	198	17	journal	journal	NOUN
aijbe-1035	198	18	of	of	ADP
aijbe-1035	198	19	business	business	PROPN
aijbe-1035	198	20	administration	administration	PROPN
aijbe-1035	198	21	and	and	CCONJ
aijbe-1035	198	22	management	management	NOUN
aijbe-1035	198	23	science	science	NOUN
aijbe-1035	198	24	,	,	PUNCT
aijbe-1035	198	25	alex	alex	PROPN
aijbe-1035	198	26	ekwueme	ekwueme	PROPN
aijbe-1035	198	27	federal	federal	PROPN
aijbe-1035	198	28	university	university	PROPN
aijbe-1035	198	29	,	,	PUNCT
aijbe-1035	198	30	1(1	1(1	NUM
aijbe-1035	198	31	)	)	PUNCT
aijbe-1035	198	32	,	,	PUNCT
aijbe-1035	198	33	143	143	NUM
aijbe-1035	198	34	-	-	SYM
aijbe-1035	198	35	150	150	NUM
aijbe-1035	198	36	akpan	akpan	NOUN
aijbe-1035	198	37	,	,	PUNCT
aijbe-1035	198	38	a.	a.	PROPN
aijbe-1035	198	39	b.	b.	PROPN
aijbe-1035	198	40	and	and	CCONJ
aijbe-1035	198	41	abdul	abdul	PROPN
aijbe-1035	198	42	,	,	PUNCT
aijbe-1035	198	43	z.	z.	PROPN
aijbe-1035	198	44	(	(	PUNCT
aijbe-1035	198	45	2009	2009	NUM
aijbe-1035	198	46	)	)	PUNCT
aijbe-1035	198	47	.	.	PUNCT
aijbe-1035	199	1	assessment	assessment	NOUN
aijbe-1035	199	2	of	of	ADP
aijbe-1035	199	3	the	the	DET
aijbe-1035	199	4	impact	impact	NOUN
aijbe-1035	199	5	of	of	ADP
aijbe-1035	199	6	the	the	PRON
aijbe-1035	199	7	of	of	ADP
aijbe-1035	199	8	automated	automate	VERB
aijbe-1035	199	9	teller	teller	NOUN
aijbe-1035	199	10	machine	machine	NOUN
aijbe-1035	199	11	(	(	PUNCT
aijbe-1035	199	12	atm	atm	PROPN
aijbe-1035	199	13	)	)	PUNCT
aijbe-1035	199	14	on	on	ADP
aijbe-1035	199	15	customer	customer	NOUN
aijbe-1035	199	16	satisfaction	satisfaction	NOUN
aijbe-1035	199	17	the	the	DET
aijbe-1035	199	18	nigerian	nigerian	ADJ
aijbe-1035	199	19	banking	banking	NOUN
aijbe-1035	199	20	industry	industry	NOUN
aijbe-1035	199	21	,	,	PUNCT
aijbe-1035	199	22	academy	academy	PROPN
aijbe-1035	199	23	international	international	PROPN
aijbe-1035	199	24	journal	journal	PROPN
aijbe-1035	199	25	of	of	ADP
aijbe-1035	199	26	nigeria	nigeria	PROPN
aijbe-1035	199	27	,	,	PUNCT
aijbe-1035	199	28	international	international	ADJ
aijbe-1035	199	29	headquarters	headquarters	NOUN
aijbe-1035	199	30	,	,	PUNCT
aijbe-1035	199	31	ahmadu	ahmadu	PROPN
aijbe-1035	199	32	bello	bello	PROPN
aijbe-1035	199	33	university	university	PROPN
aijbe-1035	199	34	,	,	PUNCT
aijbe-1035	199	35	zaria	zaria	PROPN
aijbe-1035	199	36	,	,	PUNCT
aijbe-1035	199	37	nigeria,1(1),64	nigeria,1(1),64	PROPN
aijbe-1035	199	38	-	-	PUNCT
aijbe-1035	199	39	76	76	NUM
aijbe-1035	199	40	.	.	PUNCT
aijbe-1035	200	1	akpan	akpan	PROPN
aijbe-1035	200	2	,	,	PUNCT
aijbe-1035	200	3	a.	a.	PROPN
aijbe-1035	200	4	b.	b.	PROPN
aijbe-1035	200	5	(	(	PUNCT
aijbe-1035	200	6	2007	2007	NUM
aijbe-1035	200	7	)	)	PUNCT
aijbe-1035	200	8	.	.	PUNCT
aijbe-1035	201	1	effective	effective	ADJ
aijbe-1035	201	2	of	of	ADP
aijbe-1035	201	3	bank	bank	NOUN
aijbe-1035	201	4	capitalization	capitalization	NOUN
aijbe-1035	201	5	and	and	CCONJ
aijbe-1035	201	6	confidence	confidence	NOUN
aijbe-1035	201	7	:	:	PUNCT
aijbe-1035	201	8	an	an	DET
aijbe-1035	201	9	assessment	assessment	NOUN
aijbe-1035	201	10	of	of	ADP
aijbe-1035	201	11	customers	customer	NOUN
aijbe-1035	201	12	perception	perception	NOUN
aijbe-1035	201	13	in	in	ADP
aijbe-1035	201	14	nigeria	nigeria	PROPN
aijbe-1035	201	15	,	,	PUNCT
aijbe-1035	201	16	abuja	abuja	PROPN
aijbe-1035	201	17	journal	journal	PROPN
aijbe-1035	201	18	of	of	ADP
aijbe-1035	201	19	business	business	PROPN
aijbe-1035	201	20	administration	administration	PROPN
aijbe-1035	201	21	,	,	PUNCT
aijbe-1035	201	22	university	university	PROPN
aijbe-1035	201	23	of	of	ADP
aijbe-1035	201	24	abuja	abuja	PROPN
aijbe-1035	201	25	,	,	PUNCT
aijbe-1035	201	26	nigeria,1(2),96	nigeria,1(2),96	PROPN
aijbe-1035	201	27	-	-	PUNCT
aijbe-1035	201	28	110	110	NUM
aijbe-1035	201	29	.	.	PUNCT
aijbe-1035	202	1	attih	attih	PROPN
aijbe-1035	202	2	,	,	PUNCT
aijbe-1035	202	3	.	.	PUNCT
aijbe-1035	203	1	o.	o.	PROPN
aijbe-1035	203	2	,	,	PUNCT
aijbe-1035	203	3	ikpe	ikpe	NOUN
aijbe-1035	203	4	,	,	PUNCT
aijbe-1035	203	5	l.	l.	PROPN
aijbe-1035	203	6	and	and	CCONJ
aijbe-1035	203	7	mfon	mfon	PROPN
aijbe-1035	203	8	,	,	PUNCT
aijbe-1035	203	9	a.	a.	NOUN
aijbe-1035	203	10	(	(	PUNCT
aijbe-1035	203	11	2017	2017	NUM
aijbe-1035	203	12	)	)	PUNCT
aijbe-1035	203	13	.	.	PUNCT
aijbe-1035	204	1	service	service	NOUN
aijbe-1035	204	2	marketing	marketing	NOUN
aijbe-1035	204	3	:	:	PUNCT
aijbe-1035	204	4	a	a	DET
aijbe-1035	204	5	review	review	NOUN
aijbe-1035	204	6	.	.	PUNCT
aijbe-1035	205	1	akwa	akwa	PROPN
aijbe-1035	205	2	.	.	PUNCT
aijbe-1035	206	1	ibom	ibom	PROPN
aijbe-1035	206	2	.	.	PUNCT
aijbe-1035	207	1	state	state	NOUN
aijbe-1035	207	2	.	.	PUNCT
aijbe-1035	208	1	university	university	NOUN
aijbe-1035	208	2	(	(	PUNCT
aijbe-1035	208	3	aksu	aksu	PROPN
aijbe-1035	208	4	)	)	PUNCT
aijbe-1035	208	5	journal	journal	NOUN
aijbe-1035	208	6	of	of	ADP
aijbe-1035	208	7	management	management	NOUN
aijbe-1035	208	8	sciences	science	NOUN
aijbe-1035	208	9	,	,	PUNCT
aijbe-1035	208	10	2(1	2(1	NUM
aijbe-1035	208	11	)	)	PUNCT
aijbe-1035	208	12	,	,	PUNCT
aijbe-1035	208	13	19	19	NUM
aijbe-1035	208	14	-	-	SYM
aijbe-1035	208	15	22	22	NUM
aijbe-1035	208	16	.	.	PUNCT
aijbe-1035	209	1	attih	attih	PROPN
aijbe-1035	209	2	,	,	PUNCT
aijbe-1035	209	3	o.	o.	PROPN
aijbe-1035	209	4	b.	b.	PROPN
aijbe-1035	209	5	(	(	PUNCT
aijbe-1035	209	6	2020	2020	NUM
aijbe-1035	209	7	)	)	PUNCT
aijbe-1035	209	8	.	.	PUNCT
aijbe-1035	210	1	packaging	packaging	NOUN
aijbe-1035	210	2	attributes	attribute	NOUN
aijbe-1035	210	3	and	and	CCONJ
aijbe-1035	210	4	consumer	consumer	NOUN
aijbe-1035	210	5	patronage	patronage	NOUN
aijbe-1035	210	6	of	of	ADP
aijbe-1035	210	7	beverages	beverage	NOUN
aijbe-1035	210	8	in	in	ADP
aijbe-1035	210	9	akwaibom	akwaibom	NOUN
aijbe-1035	210	10	state	state	NOUN
aijbe-1035	210	11	,	,	PUNCT
aijbe-1035	210	12	nigeria	nigeria	PROPN
aijbe-1035	210	13	,	,	PUNCT
aijbe-1035	210	14	british	british	ADJ
aijbe-1035	210	15	journal	journal	PROPN
aijbe-1035	210	16	of	of	ADP
aijbe-1035	210	17	marketing	marketing	NOUN
aijbe-1035	210	18	studies	study	NOUN
aijbe-1035	210	19	,	,	PUNCT
aijbe-1035	210	20	8(6	8(6	NUM
aijbe-1035	210	21	)	)	PUNCT
aijbe-1035	210	22	,	,	PUNCT
aijbe-1035	210	23	1	1	NUM
aijbe-1035	210	24	-	-	SYM
aijbe-1035	210	25	18	18	NUM
aijbe-1035	210	26	.	.	PUNCT
aijbe-1035	211	1	awah	awah	PROPN
aijbe-1035	211	2	,	,	PUNCT
aijbe-1035	211	3	a.e	a.e	PROPN
aijbe-1035	211	4	.	.	PROPN
aijbe-1035	211	5	,	,	PUNCT
aijbe-1035	211	6	mfon	mfon	PROPN
aijbe-1035	211	7	,	,	PUNCT
aijbe-1035	211	8	a.	a.	NOUN
aijbe-1035	211	9	an	an	DET
aijbe-1035	211	10	andibok	andibok	NOUN
aijbe-1035	211	11	,	,	PUNCT
aijbe-1035	211	12	n.i	n.i	PROPN
aijbe-1035	211	13	.	.	PROPN
aijbe-1035	211	14	(	(	PUNCT
aijbe-1035	211	15	2024	2024	NUM
aijbe-1035	211	16	)	)	PUNCT
aijbe-1035	211	17	.	.	PUNCT
aijbe-1035	212	1	celebrity	celebrity	NOUN
aijbe-1035	212	2	endorsement	endorsement	NOUN
aijbe-1035	212	3	and	and	CCONJ
aijbe-1035	212	4	consumer	consumer	NOUN
aijbe-1035	212	5	buying	buying	NOUN
aijbe-1035	212	6	behavior	behavior	NOUN
aijbe-1035	212	7	of	of	ADP
aijbe-1035	212	8	generation	generation	NOUN
aijbe-1035	212	9	y	y	PROPN
aijbe-1035	212	10	:	:	PUNCT
aijbe-1035	212	11	a	a	DET
aijbe-1035	212	12	case	case	NOUN
aijbe-1035	212	13	study	study	NOUN
aijbe-1035	212	14	of	of	ADP
aijbe-1035	212	15	select	select	ADJ
aijbe-1035	212	16	betting	betting	NOUN
aijbe-1035	212	17	business	business	NOUN
aijbe-1035	212	18	in	in	ADP
aijbe-1035	212	19	uyo	uyo	PROPN
aijbe-1035	212	20	metropolis	metropolis	PROPN
aijbe-1035	212	21	,	,	PUNCT
aijbe-1035	212	22	akwaibom	akwaibom	NOUN
aijbe-1035	212	23	state	state	NOUN
aijbe-1035	212	24	.	.	PUNCT
aijbe-1035	213	1	advance	advance	PROPN
aijbe-1035	213	2	journal	journal	PROPN
aijbe-1035	213	3	of	of	ADP
aijbe-1035	213	4	economics	economic	NOUN
aijbe-1035	213	5	,	,	PUNCT
aijbe-1035	213	6	9(1	9(1	NUM
aijbe-1035	213	7	)	)	PUNCT
aijbe-1035	213	8	,	,	PUNCT
aijbe-1035	213	9	1	1	NUM
aijbe-1035	213	10	-	-	SYM
aijbe-1035	213	11	14	14	NUM
aijbe-1035	213	12	awah	awah	NOUN
aijbe-1035	213	13	,	,	PUNCT
aijbe-1035	213	14	a.	a.	PROPN
aijbe-1035	213	15	e.	e.	PROPN
aijbe-1035	213	16	,	,	PUNCT
aijbe-1035	213	17	akpan	akpan	PROPN
aijbe-1035	213	18	,	,	PUNCT
aijbe-1035	213	19	a.	a.	NOUN
aijbe-1035	213	20	o.	o.	PROPN
aijbe-1035	213	21	and	and	CCONJ
aijbe-1035	213	22	emmanuel	emmanuel	PROPN
aijbe-1035	213	23	,	,	PUNCT
aijbe-1035	213	24	d.	d.	PROPN
aijbe-1035	213	25	o.	o.	PROPN
aijbe-1035	213	26	(	(	PUNCT
aijbe-1035	213	27	2024	2024	NUM
aijbe-1035	213	28	)	)	PUNCT
aijbe-1035	213	29	.	.	PUNCT
aijbe-1035	214	1	service	service	NOUN
aijbe-1035	214	2	quality	quality	NOUN
aijbe-1035	214	3	dimension	dimension	NOUN
aijbe-1035	214	4	and	and	CCONJ
aijbe-1035	214	5	customer	customer	NOUN
aijbe-1035	214	6	patronage	patronage	NOUN
aijbe-1035	214	7	of	of	ADP
aijbe-1035	214	8	microfinance	microfinance	NOUN
aijbe-1035	214	9	banks	bank	NOUN
aijbe-1035	214	10	in	in	ADP
aijbe-1035	214	11	akwaibom	akwaibom	NOUN
aijbe-1035	214	12	state	state	NOUN
aijbe-1035	214	13	,	,	PUNCT
aijbe-1035	214	14	nigeria	nigeria	PROPN
aijbe-1035	214	15	.	.	PUNCT
aijbe-1035	215	1	advance	advance	PROPN
aijbe-1035	215	2	journal	journal	PROPN
aijbe-1035	215	3	of	of	ADP
aijbe-1035	215	4	economics	economic	NOUN
aijbe-1035	215	5	and	and	CCONJ
aijbe-1035	215	6	marketing	marketing	NOUN
aijbe-1035	215	7	research	research	NOUN
aijbe-1035	215	8	,	,	PUNCT
aijbe-1035	215	9	9(2	9(2	NUM
aijbe-1035	215	10	)	)	PUNCT
aijbe-1035	215	11	,	,	PUNCT
aijbe-1035	215	12	2	2	NUM
aijbe-1035	215	13	-	-	SYM
aijbe-1035	215	14	22	22	NUM
aijbe-1035	215	15	.	.	PUNCT
aijbe-1035	216	1	awah	awah	PROPN
aijbe-1035	216	2	,	,	PUNCT
aijbe-1035	216	3	a.	a.	PROPN
aijbe-1035	216	4	e.	e.	PROPN
aijbe-1035	216	5	,	,	PUNCT
aijbe-1035	216	6	akpan	akpan	PROPN
aijbe-1035	216	7	,	,	PUNCT
aijbe-1035	216	8	a.	a.	NOUN
aijbe-1035	216	9	o.	o.	PROPN
aijbe-1035	216	10	and	and	CCONJ
aijbe-1035	216	11	emmanuel	emmanuel	PROPN
aijbe-1035	216	12	,	,	PUNCT
aijbe-1035	216	13	d.	d.	PROPN
aijbe-1035	216	14	o.	o.	PROPN
aijbe-1035	216	15	(	(	PUNCT
aijbe-1035	216	16	2024	2024	NUM
aijbe-1035	216	17	)	)	PUNCT
aijbe-1035	216	18	.	.	PUNCT
aijbe-1035	217	1	responsiveness	responsiveness	NOUN
aijbe-1035	217	2	and	and	CCONJ
aijbe-1035	217	3	customer	customer	NOUN
aijbe-1035	217	4	patronage	patronage	NOUN
aijbe-1035	217	5	of	of	ADP
aijbe-1035	217	6	microfinance	microfinance	NOUN
aijbe-1035	217	7	banks	bank	NOUN
aijbe-1035	217	8	in	in	ADP
aijbe-1035	217	9	akwaibom	akwaibom	NOUN
aijbe-1035	217	10	state	state	NOUN
aijbe-1035	217	11	,	,	PUNCT
aijbe-1035	217	12	nigeria	nigeria	PROPN
aijbe-1035	217	13	.	.	PUNCT
aijbe-1035	218	1	research	research	NOUN
aijbe-1035	218	2	journal	journal	PROPN
aijbe-1035	218	3	of	of	ADP
aijbe-1035	218	4	marketing	marketing	NOUN
aijbe-1035	218	5	and	and	CCONJ
aijbe-1035	218	6	allied	ally	VERB
aijbe-1035	218	7	studies	study	NOUN
aijbe-1035	218	8	,	,	PUNCT
aijbe-1035	218	9	12(1	12(1	NUM
aijbe-1035	218	10	)	)	PUNCT
aijbe-1035	218	11	,	,	PUNCT
aijbe-1035	218	12	42	42	NUM
aijbe-1035	218	13	-	-	SYM
aijbe-1035	218	14	58	58	NUM
aijbe-1035	218	15	.	.	PUNCT
aijbe-1035	219	1	awah	awah	PROPN
aijbe-1035	219	2	a.	a.	PROPN
aijbe-1035	219	3	e.	e.	PROPN
aijbe-1035	219	4	(	(	PUNCT
aijbe-1035	219	5	2015	2015	NUM
aijbe-1035	219	6	)	)	PUNCT
aijbe-1035	219	7	.	.	PUNCT
aijbe-1035	220	1	insurance	insurance	NOUN
aijbe-1035	220	2	marketing	marketing	NOUN
aijbe-1035	220	3	in	in	ADP
aijbe-1035	220	4	tropical	tropical	ADJ
aijbe-1035	220	5	issues	issue	NOUN
aijbe-1035	220	6	in	in	ADP
aijbe-1035	220	7	marketing	marketing	NOUN
aijbe-1035	220	8	vol	vol	NOUN
aijbe-1035	220	9	.	.	PUNCT
aijbe-1035	221	1	i.p	i.p	PROPN
aijbe-1035	221	2	.	.	PROPN
aijbe-1035	221	3	198	198	NUM
aijbe-1035	221	4	-	-	PUNCT
aijbe-1035	221	5	213	213	NUM
aijbe-1035	221	6	.	.	PUNCT
aijbe-1035	222	1	awah	awah	NOUN
aijbe-1035	222	2	,	,	PUNCT
aijbe-1035	222	3	a.e	a.e	PROPN
aijbe-1035	222	4	.	.	PROPN
aijbe-1035	222	5	,	,	PUNCT
aijbe-1035	222	6	akpan	akpan	PROPN
aijbe-1035	222	7	,	,	PUNCT
aijbe-1035	222	8	a.o	a.o	PROPN
aijbe-1035	222	9	.	.	PROPN
aijbe-1035	222	10	and	and	CCONJ
aijbe-1035	222	11	eno	eno	PROPN
aijbe-1035	222	12	,	,	PUNCT
aijbe-1035	222	13	n.a	n.a	PROPN
aijbe-1035	222	14	.	.	PROPN
aijbe-1035	222	15	(	(	PUNCT
aijbe-1035	222	16	2021	2021	NUM
aijbe-1035	222	17	)	)	PUNCT
aijbe-1035	222	18	.	.	PUNCT
aijbe-1035	223	1	pull	pull	VERB
aijbe-1035	223	2	promotion	promotion	NOUN
aijbe-1035	223	3	in	in	ADP
aijbe-1035	223	4	the	the	DET
aijbe-1035	223	5	marketing	marketing	NOUN
aijbe-1035	223	6	of	of	ADP
aijbe-1035	223	7	bank	bank	NOUN
aijbe-1035	223	8	services	service	NOUN
aijbe-1035	223	9	:	:	PUNCT
aijbe-1035	223	10	among	among	ADP
aijbe-1035	223	11	microfinance	microfinance	NOUN
aijbe-1035	223	12	banks	bank	NOUN
aijbe-1035	223	13	in	in	ADP
aijbe-1035	223	14	akwaibom	akwaibom	NOUN
aijbe-1035	223	15	state	state	NOUN
aijbe-1035	223	16	,	,	PUNCT
aijbe-1035	223	17	advance	advance	NOUN
aijbe-1035	223	18	journal	journal	NOUN
aijbe-1035	223	19	of	of	ADP
aijbe-1035	223	20	economics	economic	NOUN
aijbe-1035	223	21	and	and	CCONJ
aijbe-1035	223	22	marketing	marketing	NOUN
aijbe-1035	223	23	research	research	NOUN
aijbe-1035	223	24	,	,	PUNCT
aijbe-1035	223	25	4(9	4(9	NUM
aijbe-1035	223	26	)	)	PUNCT
aijbe-1035	223	27	,	,	PUNCT
aijbe-1035	223	28	115	115	NUM
aijbe-1035	223	29	awah	awah	NOUN
aijbe-1035	223	30	,	,	PUNCT
aijbe-1035	223	31	a.e	a.e	PROPN
aijbe-1035	223	32	,	,	PUNCT
aijbe-1035	223	33	akpan	akpan	NOUN
aijbe-1035	223	34	,	,	PUNCT
aijbe-1035	223	35	a.o	a.o	PROPN
aijbe-1035	223	36	.	.	PROPN
aijbe-1035	223	37	and	and	CCONJ
aijbe-1035	223	38	sampson	sampson	PROPN
aijbe-1035	223	39	,	,	PUNCT
aijbe-1035	223	40	e.a	e.a	PROPN
aijbe-1035	223	41	.	.	PROPN
aijbe-1035	223	42	(	(	PUNCT
aijbe-1035	223	43	2021	2021	NUM
aijbe-1035	223	44	)	)	PUNCT
aijbe-1035	223	45	.	.	PUNCT
aijbe-1035	224	1	public	public	ADJ
aijbe-1035	224	2	relations	relation	NOUN
aijbe-1035	224	3	and	and	CCONJ
aijbe-1035	224	4	savings	saving	NOUN
aijbe-1035	224	5	mobilizations	mobilization	NOUN
aijbe-1035	224	6	drive	drive	VERB
aijbe-1035	224	7	of	of	ADP
aijbe-1035	224	8	microfinance	microfinance	NOUN
aijbe-1035	224	9	banks	bank	NOUN
aijbe-1035	224	10	in	in	ADP
aijbe-1035	224	11	akwaibom	akwaibom	NOUN
aijbe-1035	224	12	state	state	NOUN
aijbe-1035	224	13	,	,	PUNCT
aijbe-1035	224	14	nigeria	nigeria	PROPN
aijbe-1035	224	15	.	.	PUNCT
aijbe-1035	225	1	advance.journal	advance.journal	ADJ
aijbe-1035	225	2	of	of	ADP
aijbe-1035	225	3	economic	economic	ADJ
aijbe-1035	225	4	and	and	CCONJ
aijbe-1035	225	5	marketing	marketing	NOUN
aijbe-1035	225	6	research	research	NOUN
aijbe-1035	225	7	,	,	PUNCT
aijbe-1035	225	8	6(7	6(7	NUM
aijbe-1035	225	9	)	)	PUNCT
aijbe-1035	225	10	,	,	PUNCT
aijbe-1035	225	11	11	11	NUM
aijbe-1035	225	12	-	-	SYM
aijbe-1035	225	13	16	16	NUM
aijbe-1035	225	14	awah	awah	NOUN
aijbe-1035	225	15	,	,	PUNCT
aijbe-1035	225	16	a.e	a.e	PROPN
aijbe-1035	225	17	.	.	PROPN
aijbe-1035	225	18	,	,	PUNCT
aijbe-1035	225	19	akpan	akpan	PROPN
aijbe-1035	225	20	,	,	PUNCT
aijbe-1035	225	21	a.o	a.o	PROPN
aijbe-1035	225	22	.	.	PROPN
aijbe-1035	225	23	and	and	CCONJ
aijbe-1035	225	24	ele	ele	PROPN
aijbe-1035	225	25	,	,	PUNCT
aijbe-1035	225	26	l.e	l.e	PROPN
aijbe-1035	225	27	.	.	PROPN
aijbe-1035	225	28	(	(	PUNCT
aijbe-1035	225	29	2021	2021	NUM
aijbe-1035	225	30	)	)	PUNCT
aijbe-1035	225	31	.	.	PUNCT
aijbe-1035	226	1	personal	personal	ADJ
aijbe-1035	226	2	selling	selling	NOUN
aijbe-1035	226	3	and	and	CCONJ
aijbe-1035	226	4	saving	save	VERB
aijbe-1035	226	5	mobilization	mobilization	NOUN
aijbe-1035	226	6	drive	drive	NOUN
aijbe-1035	226	7	of	of	ADP
aijbe-1035	226	8	uniuyo	uniuyo	PROPN
aijbe-1035	226	9	microfinance	microfinance	NOUN
aijbe-1035	226	10	bank	bank	NOUN
aijbe-1035	226	11	.	.	PUNCT
aijbe-1035	227	1	international	international	ADJ
aijbe-1035	227	2	journal	journal	PROPN
aijbe-1035	227	3	of	of	ADP
aijbe-1035	227	4	research	research	NOUN
aijbe-1035	227	5	in	in	ADP
aijbe-1035	227	6	finance	finance	NOUN
aijbe-1035	227	7	and	and	CCONJ
aijbe-1035	227	8	marketing	marketing	NOUN
aijbe-1035	227	9	,	,	PUNCT
aijbe-1035	227	10	11(10	11(10	NUM
aijbe-1035	227	11	)	)	PUNCT
aijbe-1035	227	12	,	,	PUNCT
aijbe-1035	227	13	1	1	NUM
aijbe-1035	227	14	-	-	SYM
aijbe-1035	227	15	9	9	NUM
aijbe-1035	227	16	.	.	X
aijbe-1035	228	1	awah	awah	NOUN
aijbe-1035	228	2	,	,	PUNCT
aijbe-1035	228	3	a.e	a.e	PROPN
aijbe-1035	228	4	.	.	PROPN
aijbe-1035	228	5	,	,	PUNCT
aijbe-1035	228	6	akpan	akpan	PROPN
aijbe-1035	228	7	,	,	PUNCT
aijbe-1035	228	8	a.o	a.o	PROPN
aijbe-1035	228	9	.	.	PROPN
aijbe-1035	228	10	and	and	CCONJ
aijbe-1035	228	11	mfon	mfon	PROPN
aijbe-1035	228	12	,	,	PUNCT
aijbe-1035	228	13	a.a	a.a	PROPN
aijbe-1035	228	14	.	.	PROPN
aijbe-1035	228	15	(	(	PUNCT
aijbe-1035	228	16	2024	2024	NUM
aijbe-1035	228	17	)	)	PUNCT
aijbe-1035	228	18	.	.	PUNCT
aijbe-1035	229	1	an	an	DET
aijbe-1035	229	2	analytical	analytical	ADJ
aijbe-1035	229	3	study	study	NOUN
aijbe-1035	229	4	on	on	ADP
aijbe-1035	229	5	the	the	DET
aijbe-1035	229	6	influence	influence	NOUN
aijbe-1035	229	7	of	of	ADP
aijbe-1035	229	8	brand	brand	NOUN
aijbe-1035	229	9	associations	association	NOUN
aijbe-1035	229	10	on	on	ADP
aijbe-1035	229	11	customer	customer	NOUN
aijbe-1035	229	12	patronage	patronage	NOUN
aijbe-1035	229	13	of	of	ADP
aijbe-1035	229	14	smart	smart	ADJ
aijbe-1035	229	15	phones	phone	NOUN
aijbe-1035	229	16	in	in	ADP
aijbe-1035	229	17	akwaibom	akwaibom	NOUN
aijbe-1035	229	18	state	state	NOUN
aijbe-1035	229	19	,	,	PUNCT
aijbe-1035	229	20	nigeria	nigeria	PROPN
aijbe-1035	229	21	:	:	PUNCT
aijbe-1035	229	22	a	a	DET
aijbe-1035	229	23	consumer	consumer	NOUN
aijbe-1035	229	24	behavior	behavior	NOUN
aijbe-1035	229	25	perspective	perspective	NOUN
aijbe-1035	229	26	,	,	PUNCT
aijbe-1035	229	27	british	british	PROPN
aijbe-1035	229	28	international	international	PROPN
aijbe-1035	229	29	journal	journal	PROPN
aijbe-1035	229	30	of	of	ADP
aijbe-1035	229	31	business	business	NOUN
aijbe-1035	229	32	and	and	CCONJ
aijbe-1035	229	33	marketing	marketing	NOUN
aijbe-1035	229	34	research	research	NOUN
aijbe-1035	229	35	,	,	PUNCT
aijbe-1035	229	36	7(6	7(6	NUM
aijbe-1035	229	37	)	)	PUNCT
aijbe-1035	229	38	,	,	PUNCT
aijbe-1035	229	39	21	21	NUM
aijbe-1035	229	40	-	-	SYM
aijbe-1035	229	41	37	37	NUM
aijbe-1035	229	42	.	.	PUNCT
aijbe-1035	230	1	aniebiet	aniebiet	PROPN
aijbe-1035	230	2	j.	j.	PROPN
aijbe-1035	230	3	etuk	etuk	PROPN
aijbe-1035	230	4	,	,	PUNCT
aijbe-1035	230	5	aniekan	aniekan	PROPN
aijbe-1035	230	6	eyo	eyo	PROPN
aijbe-1035	230	7	awah	awah	PROPN
aijbe-1035	230	8	and	and	CCONJ
aijbe-1035	230	9	aniefiok	aniefiok	PROPN
aijbe-1035	230	10	okon	okon	PROPN
aijbe-1035	230	11	akpan	akpan	PROPN
aijbe-1035	230	12	(	(	PUNCT
aijbe-1035	230	13	2025	2025	NUM
aijbe-1035	230	14	)	)	PUNCT
aijbe-1035	230	15	12	12	NUM
aijbe-1035	230	16	american	american	ADJ
aijbe-1035	230	17	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	230	18	journal	journal	NOUN
aijbe-1035	230	19	of	of	ADP
aijbe-1035	230	20	business	business	NOUN
aijbe-1035	230	21	and	and	CCONJ
aijbe-1035	230	22	economics	economic	NOUN
aijbe-1035	230	23	|	|	ADV
aijbe-1035	230	24	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	VERB
aijbe-1035	230	25	edem	edem	PROPN
aijbe-1035	230	26	,	,	PUNCT
aijbe-1035	230	27	u.	u.	PROPN
aijbe-1035	230	28	e.	e.	PROPN
aijbe-1035	230	29	&	&	CCONJ
aijbe-1035	230	30	bassey	bassey	PROPN
aijbe-1035	230	31	,	,	PUNCT
aijbe-1035	230	32	a.	a.	NOUN
aijbe-1035	230	33	i.	i.	PROPN
aijbe-1035	230	34	(	(	PUNCT
aijbe-1035	230	35	2022	2022	NUM
aijbe-1035	230	36	)	)	PUNCT
aijbe-1035	230	37	.	.	PUNCT
aijbe-1035	231	1	content	content	NOUN
aijbe-1035	231	2	marketing	marketing	NOUN
aijbe-1035	231	3	strategies	strategy	NOUN
aijbe-1035	231	4	and	and	CCONJ
aijbe-1035	231	5	customer	customer	NOUN
aijbe-1035	231	6	loyalty	loyalty	NOUN
aijbe-1035	231	7	among	among	ADP
aijbe-1035	231	8	fuel	fuel	NOUN
aijbe-1035	231	9	retailers	retailer	NOUN
aijbe-1035	231	10	in	in	ADP
aijbe-1035	231	11	akwaibom	akwaibom	NOUN
aijbe-1035	231	12	s	s	PART
aijbe-1035	231	13	tate	tate	NOUN
aijbe-1035	231	14	.	.	PUNCT
aijbe-1035	232	1	journal	journal	NOUN
aijbe-1035	232	2	of	of	ADP
aijbe-1035	232	3	strategic	strategic	ADJ
aijbe-1035	232	4	marketing	marketing	NOUN
aijbe-1035	232	5	in	in	ADP
aijbe-1035	232	6	africa	africa	PROPN
aijbe-1035	232	7	,	,	PUNCT
aijbe-1035	232	8	4(2	4(2	NUM
aijbe-1035	232	9	)	)	PUNCT
aijbe-1035	232	10	,	,	PUNCT
aijbe-1035	232	11	29	29	NUM
aijbe-1035	232	12	-	-	SYM
aijbe-1035	232	13	41	41	NUM
aijbe-1035	232	14	.	.	PUNCT
aijbe-1035	233	1	effiong	effiong	NOUN
aijbe-1035	233	2	,	,	PUNCT
aijbe-1035	233	3	m.	m.	PROPN
aijbe-1035	233	4	j.	j.	PROPN
aijbe-1035	233	5	&	&	CCONJ
aijbe-1035	233	6	udo	udo	PROPN
aijbe-1035	233	7	,	,	PUNCT
aijbe-1035	233	8	i.e.	i.e.	X
aijbe-1035	233	9	(	(	PUNCT
aijbe-1035	233	10	2023	2023	NUM
aijbe-1035	233	11	)	)	PUNCT
aijbe-1035	233	12	.	.	PUNCT
aijbe-1035	234	1	digital	digital	ADJ
aijbe-1035	234	2	communication	communication	NOUN
aijbe-1035	234	3	and	and	CCONJ
aijbe-1035	234	4	consumer	consumer	NOUN
aijbe-1035	234	5	behavior	behavior	NOUN
aijbe-1035	234	6	in	in	ADP
aijbe-1035	234	7	the	the	DET
aijbe-1035	234	8	nigeria	nigeria	PROPN
aijbe-1035	234	9	oil	oil	NOUN
aijbe-1035	234	10	sector	sector	NOUN
aijbe-1035	234	11	.	.	PUNCT
aijbe-1035	235	1	journal	journal	NOUN
aijbe-1035	235	2	of	of	ADP
aijbe-1035	235	3	marketing	marketing	NOUN
aijbe-1035	235	4	innovation	innovation	NOUN
aijbe-1035	235	5	,	,	PUNCT
aijbe-1035	235	6	1	1	NUM
aijbe-1035	235	7	1(2	1(2	NUM
aijbe-1035	235	8	)	)	PUNCT
aijbe-1035	235	9	,	,	PUNCT
aijbe-1035	235	10	44	44	NUM
aijbe-1035	235	11	-	-	SYM
aijbe-1035	235	12	57	57	NUM
aijbe-1035	235	13	.	.	PUNCT
aijbe-1035	236	1	etuk	etuk	PROPN
aijbe-1035	236	2	,	,	PUNCT
aijbe-1035	236	3	a.	a.	PROPN
aijbe-1035	236	4	,	,	PUNCT
aijbe-1035	236	5	awah	awah	PROPN
aijbe-1035	236	6	,	,	PUNCT
aijbe-1035	236	7	e.a	e.a	PROPN
aijbe-1035	236	8	.	.	PROPN
aijbe-1035	236	9	and	and	CCONJ
aijbe-1035	236	10	akpan	akpan	PROPN
aijbe-1035	237	1	o.a	o.a	PROPN
aijbe-1035	237	2	.	.	PROPN
aijbe-1035	237	3	(	(	PUNCT
aijbe-1035	237	4	2020	2020	NUM
aijbe-1035	237	5	)	)	PUNCT
aijbe-1035	237	6	.	.	PUNCT
aijbe-1035	238	1	e	e	X
aijbe-1035	238	2	-	-	VERB
aijbe-1035	238	3	markting	markting	ADJ
aijbe-1035	238	4	and	and	CCONJ
aijbe-1035	238	5	savings	saving	NOUN
aijbe-1035	238	6	mobilization	mobilization	NOUN
aijbe-1035	238	7	drive	drive	NOUN
aijbe-1035	238	8	of	of	ADP
aijbe-1035	238	9	selected	select	VERB
aijbe-1035	238	10	microfinanace	microfinanace	NOUN
aijbe-1035	238	11	banks	bank	NOUN
aijbe-1035	238	12	in	in	ADP
aijbe-1035	238	13	uyometrolopis	uyometrolopis	ADJ
aijbe-1035	238	14	,	,	PUNCT
aijbe-1035	238	15	akwaibom	akwaibom	NOUN
aijbe-1035	238	16	state	state	NOUN
aijbe-1035	238	17	.	.	PUNCT
aijbe-1035	239	1	an	an	DET
aijbe-1035	239	2	international	international	ADJ
aijbe-1035	239	3	journal	journal	NOUN
aijbe-1035	239	4	of	of	ADP
aijbe-1035	239	5	business	business	NOUN
aijbe-1035	239	6	marketing	marketing	NOUN
aijbe-1035	239	7	and	and	CCONJ
aijbe-1035	239	8	management	management	NOUN
aijbe-1035	239	9	.	.	PUNCT
aijbe-1035	240	1	etuk	etuk	PROPN
aijbe-1035	240	2	,	,	PUNCT
aijbe-1035	240	3	a.	a.	NOUN
aijbe-1035	240	4	,	,	PUNCT
aijbe-1035	240	5	akpan	akpan	PROPN
aijbe-1035	240	6	,	,	PUNCT
aijbe-1035	240	7	a.o	a.o	PROPN
aijbe-1035	240	8	.	.	PROPN
aijbe-1035	240	9	and	and	CCONJ
aijbe-1035	240	10	awah	awah	PROPN
aijbe-1035	240	11	,	,	PUNCT
aijbe-1035	240	12	a.e	a.e	PROPN
aijbe-1035	240	13	.	.	PROPN
aijbe-1035	240	14	(	(	PUNCT
aijbe-1035	240	15	2022	2022	NUM
aijbe-1035	240	16	)	)	PUNCT
aijbe-1035	240	17	.	.	PUNCT
aijbe-1035	241	1	factors	factor	NOUN
aijbe-1035	241	2	influencing	influence	VERB
aijbe-1035	241	3	the	the	DET
aijbe-1035	241	4	adoption	adoption	NOUN
aijbe-1035	241	5	of	of	ADP
aijbe-1035	241	6	mobile	mobile	ADJ
aijbe-1035	241	7	apps	app	NOUN
aijbe-1035	241	8	among	among	ADP
aijbe-1035	241	9	young	young	ADJ
aijbe-1035	241	10	people	people	NOUN
aijbe-1035	241	11	in	in	ADP
aijbe-1035	241	12	nigeria	nigeria	PROPN
aijbe-1035	241	13	.	.	PUNCT
aijbe-1035	242	1	a	a	DET
aijbe-1035	242	2	study	study	NOUN
aijbe-1035	242	3	of	of	ADP
aijbe-1035	242	4	university	university	NOUN
aijbe-1035	242	5	of	of	ADP
aijbe-1035	242	6	uyo	uyo	PROPN
aijbe-1035	242	7	students	student	NOUN
aijbe-1035	242	8	,	,	PUNCT
aijbe-1035	242	9	european	european	PROPN
aijbe-1035	242	10	journal	journal	PROPN
aijbe-1035	242	11	of	of	ADP
aijbe-1035	242	12	business	business	NOUN
aijbe-1035	242	13	and	and	CCONJ
aijbe-1035	242	14	management	management	NOUN
aijbe-1035	242	15	,	,	PUNCT
aijbe-1035	242	16	14(3	14(3	NUM
aijbe-1035	242	17	)	)	PUNCT
aijbe-1035	242	18	,	,	PUNCT
aijbe-1035	242	19	65	65	NUM
aijbe-1035	242	20	-	-	SYM
aijbe-1035	242	21	73	73	NUM
aijbe-1035	242	22	etuk	etuk	NOUN
aijbe-1035	242	23	,	,	PUNCT
aijbe-1035	242	24	a.	a.	NOUN
aijbe-1035	242	25	,	,	PUNCT
aijbe-1035	242	26	awah	awah	PROPN
aijbe-1035	242	27	,	,	PUNCT
aijbe-1035	242	28	a.e	a.e	PROPN
aijbe-1035	242	29	.	.	PROPN
aijbe-1035	242	30	and	and	CCONJ
aijbe-1035	242	31	akpan	akpan	PROPN
aijbe-1035	242	32	,	,	PUNCT
aijbe-1035	242	33	a.o	a.o	PROPN
aijbe-1035	242	34	.	.	PROPN
aijbe-1035	242	35	(	(	PUNCT
aijbe-1035	242	36	2022	2022	NUM
aijbe-1035	242	37	)	)	PUNCT
aijbe-1035	242	38	.	.	PUNCT
aijbe-1035	243	1	e	e	X
aijbe-1035	243	2	-	-	NOUN
aijbe-1035	243	3	marketing	marketing	NOUN
aijbe-1035	243	4	strategies	strategy	NOUN
aijbe-1035	243	5	and	and	CCONJ
aijbe-1035	243	6	savings	saving	NOUN
aijbe-1035	243	7	mobilization	mobilization	NOUN
aijbe-1035	243	8	drive	drive	NOUN
aijbe-1035	243	9	of	of	ADP
aijbe-1035	243	10	selected	select	VERB
aijbe-1035	243	11	microfinance	microfinance	NOUN
aijbe-1035	243	12	banks	bank	NOUN
aijbe-1035	243	13	in	in	ADP
aijbe-1035	243	14	uyo	uyo	PROPN
aijbe-1035	243	15	metropolis	metropolis	PROPN
aijbe-1035	243	16	,	,	PUNCT
aijbe-1035	243	17	akwaibom	akwaibom	NOUN
aijbe-1035	243	18	state	state	NOUN
aijbe-1035	243	19	,	,	PUNCT
aijbe-1035	243	20	international	international	ADJ
aijbe-1035	243	21	journal	journal	NOUN
aijbe-1035	243	22	of	of	ADP
aijbe-1035	243	23	business	business	NOUN
aijbe-1035	243	24	,	,	PUNCT
aijbe-1035	243	25	marketing	marketing	NOUN
aijbe-1035	243	26	and	and	CCONJ
aijbe-1035	243	27	management	management	NOUN
aijbe-1035	243	28	,	,	PUNCT
aijbe-1035	243	29	7(3	7(3	NUM
aijbe-1035	243	30	)	)	PUNCT
aijbe-1035	243	31	,	,	PUNCT
aijbe-1035	243	32	1	1	NUM
aijbe-1035	243	33	-	-	SYM
aijbe-1035	243	34	6	6	NUM
aijbe-1035	243	35	etuk	etuk	NOUN
aijbe-1035	243	36	,	,	PUNCT
aijbe-1035	243	37	s.g	s.g	PROPN
aijbe-1035	243	38	.	.	PROPN
aijbe-1035	243	39	,	,	PUNCT
aijbe-1035	243	40	udo	udo	PROPN
aijbe-1035	243	41	i.s	i.s	PROPN
aijbe-1035	243	42	.	.	PUNCT
aijbe-1035	244	1	and	and	CCONJ
aijbe-1035	244	2	awah	awah	VERB
aijbe-1035	244	3	a.	a.	NOUN
aijbe-1035	244	4	(	(	PUNCT
aijbe-1035	244	5	2022	2022	NUM
aijbe-1035	244	6	)	)	PUNCT
aijbe-1035	244	7	,	,	PUNCT
aijbe-1035	244	8	customer	customer	NOUN
aijbe-1035	244	9	relationship	relationship	NOUN
aijbe-1035	244	10	management	management	NOUN
aijbe-1035	244	11	and	and	CCONJ
aijbe-1035	244	12	marketing	marketing	NOUN
aijbe-1035	244	13	technology	technology	NOUN
aijbe-1035	244	14	,	,	PUNCT
aijbe-1035	244	15	stra	stra	PROPN
aijbe-1035	244	16	mark	mark	PROPN
aijbe-1035	244	17	communication	communication	PROPN
aijbe-1035	244	18	consult	consult	NOUN
aijbe-1035	244	19	etuk	etuk	PROPN
aijbe-1035	244	20	,	,	PUNCT
aijbe-1035	244	21	a.	a.	NOUN
aijbe-1035	244	22	,	,	PUNCT
aijbe-1035	244	23	akpan	akpan	PROPN
aijbe-1035	244	24	,	,	PUNCT
aijbe-1035	244	25	a.	a.	NOUN
aijbe-1035	244	26	o.	o.	PROPN
aijbe-1035	244	27	,	,	PUNCT
aijbe-1035	244	28	&	&	CCONJ
aijbe-1035	244	29	awah	awah	PROPN
aijbe-1035	244	30	,	,	PUNCT
aijbe-1035	244	31	a.e	a.e	PROPN
aijbe-1035	244	32	.	.	PROPN
aijbe-1035	244	33	(	(	PUNCT
aijbe-1035	244	34	2023).electronic	2023).electronic	NUM
aijbe-1035	244	35	banking	banking	NOUN
aijbe-1035	244	36	and	and	CCONJ
aijbe-1035	244	37	marketing	marketing	NOUN
aijbe-1035	244	38	performance	performance	NOUN
aijbe-1035	244	39	of	of	ADP
aijbe-1035	244	40	deposit	deposit	NOUN
aijbe-1035	244	41	money	money	NOUN
aijbe-1035	244	42	banks	bank	NOUN
aijbe-1035	244	43	in	in	ADP
aijbe-1035	244	44	uyo	uyo	NOUN
aijbe-1035	244	45	,	,	PUNCT
aijbe-1035	244	46	akwaibom	akwaibom	NOUN
aijbe-1035	244	47	state	state	NOUN
aijbe-1035	244	48	.	.	PUNCT
aijbe-1035	245	1	american	american	ADJ
aijbe-1035	245	2	interdisciplinary	interdisciplinary	PROPN
aijbe-1035	245	3	journal	journal	NOUN
aijbe-1035	245	4	of	of	ADP
aijbe-1035	245	5	business	business	NOUN
aijbe-1035	245	6	and	and	CCONJ
aijbe-1035	245	7	economics	economic	NOUN
aijbe-1035	245	8	(	(	PUNCT
aijbe-1035	245	9	aijbe	aijbe	NOUN
aijbe-1035	245	10	)	)	PUNCT
aijbe-1035	245	11	,	,	PUNCT
aijbe-1035	245	12	10(3	10(3	NUM
aijbe-1035	245	13	)	)	PUNCT
aijbe-1035	245	14	,	,	PUNCT
aijbe-1035	245	15	23	23	NUM
aijbe-1035	245	16	-	-	SYM
aijbe-1035	245	17	42	42	NUM
aijbe-1035	245	18	.	.	PUNCT
aijbe-1035	246	1	https;//doi.org/10.5281	https;//doi.org/10.5281	PROPN
aijbe-1035	246	2	/	/	SYM
aijbe-1035	246	3	zenodo.8346738	zenodo.8346738	PROPN
aijbe-1035	246	4	etuk	etuk	NOUN
aijbe-1035	246	5	,	,	PUNCT
aijbe-1035	246	6	a.	a.	NOUN
aijbe-1035	246	7	,	,	PUNCT
aijbe-1035	246	8	awah	awah	PROPN
aijbe-1035	246	9	,	,	PUNCT
aijbe-1035	246	10	a.e	a.e	PROPN
aijbe-1035	246	11	.	.	PROPN
aijbe-1035	246	12	and	and	CCONJ
aijbe-1035	246	13	akpan	akpan	PROPN
aijbe-1035	246	14	,	,	PUNCT
aijbe-1035	246	15	a.o	a.o	PROPN
aijbe-1035	246	16	.	.	PROPN
aijbe-1035	246	17	(	(	PUNCT
aijbe-1035	246	18	2024).physical	2024).physical	NUM
aijbe-1035	246	19	ambience	ambience	NOUN
aijbe-1035	246	20	and	and	CCONJ
aijbe-1035	246	21	customer	customer	NOUN
aijbe-1035	246	22	behavior	behavior	NOUN
aijbe-1035	246	23	in	in	ADP
aijbe-1035	246	24	selected	select	VERB
aijbe-1035	246	25	microfinance	microfinance	NOUN
aijbe-1035	246	26	banks	bank	NOUN
aijbe-1035	246	27	in	in	ADP
aijbe-1035	246	28	uyo	uyo	PROPN
aijbe-1035	246	29	metropolis	metropolis	PROPN
aijbe-1035	246	30	,	,	PUNCT
aijbe-1035	246	31	akwaibomstate	akwaibomstate	ADJ
aijbe-1035	246	32	,	,	PUNCT
aijbe-1035	246	33	top	top	ADJ
aijbe-1035	246	34	american	american	ADJ
aijbe-1035	246	35	journal	journal	NOUN
aijbe-1035	246	36	of	of	ADP
aijbe-1035	246	37	marketing.9(1	marketing.9(1	PROPN
aijbe-1035	246	38	)	)	PUNCT
aijbe-1035	246	39	,	,	PUNCT
aijbe-1035	246	40	1	1	NUM
aijbe-1035	246	41	-	-	SYM
aijbe-1035	246	42	24	24	NUM
aijbe-1035	246	43	.	.	PUNCT
aijbe-1035	247	1	etuk	etuk	PROPN
aijbe-1035	247	2	,	,	PUNCT
aijbe-1035	247	3	a.	a.	PROPN
aijbe-1035	247	4	,	,	PUNCT
aijbe-1035	247	5	awah	awah	PROPN
aijbe-1035	247	6	,	,	PUNCT
aijbe-1035	247	7	a.	a.	PROPN
aijbe-1035	247	8	e.	e.	PROPN
aijbe-1035	247	9	and	and	CCONJ
aijbe-1035	247	10	akpan	akpan	PROPN
aijbe-1035	247	11	,	,	PUNCT
aijbe-1035	247	12	a.o	a.o	PROPN
aijbe-1035	247	13	.	.	PROPN
aijbe-1035	247	14	(	(	PUNCT
aijbe-1035	247	15	2024	2024	NUM
aijbe-1035	247	16	)	)	PUNCT
aijbe-1035	247	17	.	.	PUNCT
aijbe-1035	248	1	assurance	assurance	NOUN
aijbe-1035	248	2	and	and	CCONJ
aijbe-1035	248	3	customer	customer	NOUN
aijbe-1035	248	4	patronage	patronage	NOUN
aijbe-1035	248	5	of	of	ADP
aijbe-1035	248	6	microfinance	microfinance	NOUN
aijbe-1035	248	7	banks	bank	NOUN
aijbe-1035	248	8	in	in	ADP
aijbe-1035	248	9	akwaibom	akwaibom	NOUN
aijbe-1035	248	10	state	state	NOUN
aijbe-1035	248	11	,	,	PUNCT
aijbe-1035	248	12	nigeria	nigeria	PROPN
aijbe-1035	248	13	,	,	PUNCT
aijbe-1035	248	14	american	american	PROPN
aijbe-1035	248	15	journal	journal	PROPN
aijbe-1035	248	16	of	of	ADP
aijbe-1035	248	17	information	information	NOUN
aijbe-1035	248	18	technology	technology	NOUN
aijbe-1035	248	19	and	and	CCONJ
aijbe-1035	248	20	management	management	NOUN
aijbe-1035	248	21	,	,	PUNCT
aijbe-1035	248	22	12(2	12(2	NUM
aijbe-1035	248	23	)	)	PUNCT
aijbe-1035	248	24	,	,	PUNCT
aijbe-1035	248	25	1	1	NUM
aijbe-1035	248	26	-	-	SYM
aijbe-1035	248	27	23	23	NUM
aijbe-1035	248	28	.	.	PUNCT
aijbe-1035	249	1	etuk	etuk	PROPN
aijbe-1035	249	2	,	,	PUNCT
aijbe-1035	249	3	a.	a.	NOUN
aijbe-1035	249	4	,	,	PUNCT
aijbe-1035	249	5	akpan	akpan	PROPN
aijbe-1035	249	6	,	,	PUNCT
aijbe-1035	249	7	a.	a.	NOUN
aijbe-1035	249	8	o.	o.	PROPN
aijbe-1035	249	9	,	,	PUNCT
aijbe-1035	249	10	&	&	CCONJ
aijbe-1035	249	11	awah	awah	PROPN
aijbe-1035	249	12	,	,	PUNCT
aijbe-1035	249	13	a.	a.	PROPN
aijbe-1035	249	14	e.	e.	PROPN
aijbe-1035	249	15	(	(	PUNCT
aijbe-1035	249	16	2024	2024	NUM
aijbe-1035	249	17	)	)	PUNCT
aijbe-1035	249	18	.	.	PUNCT
aijbe-1035	250	1	e	e	X
aijbe-1035	250	2	-	-	NOUN
aijbe-1035	250	3	service	service	NOUN
aijbe-1035	250	4	reliability	reliability	NOUN
aijbe-1035	250	5	and	and	CCONJ
aijbe-1035	250	6	customer	customer	NOUN
aijbe-1035	250	7	loyalty	loyalty	NOUN
aijbe-1035	250	8	in	in	ADP
aijbe-1035	250	9	online	online	ADJ
aijbe-1035	250	10	shopping	shopping	NOUN
aijbe-1035	250	11	in	in	ADP
aijbe-1035	250	12	nigeria	nigeria	PROPN
aijbe-1035	250	13	:	:	PUNCT
aijbe-1035	250	14	the	the	DET
aijbe-1035	250	15	moderating	moderate	VERB
aijbe-1035	250	16	role	role	NOUN
aijbe-1035	250	17	of	of	ADP
aijbe-1035	250	18	age	age	NOUN
aijbe-1035	250	19	and	and	CCONJ
aijbe-1035	250	20	education	education	NOUN
aijbe-1035	250	21	,	,	PUNCT
aijbe-1035	250	22	journal	journal	NOUN
aijbe-1035	250	23	of	of	ADP
aijbe-1035	250	24	current	current	ADJ
aijbe-1035	250	25	research	research	NOUN
aijbe-1035	250	26	in	in	ADP
aijbe-1035	250	27	business	business	NOUN
aijbe-1035	250	28	and	and	CCONJ
aijbe-1035	250	29	management	management	NOUN
aijbe-1035	250	30	sciences	science	NOUN
aijbe-1035	250	31	,	,	PUNCT
aijbe-1035	250	32	12(2	12(2	NUM
aijbe-1035	250	33	)	)	PUNCT
aijbe-1035	250	34	,	,	PUNCT
aijbe-1035	250	35	2	2	NUM
aijbe-1035	250	36	-	-	SYM
aijbe-1035	250	37	16	16	NUM
aijbe-1035	250	38	.	.	PUNCT
aijbe-1035	251	1	etuk	etuk	PROPN
aijbe-1035	251	2	,	,	PUNCT
aijbe-1035	251	3	a.	a.	NOUN
aijbe-1035	251	4	,	,	PUNCT
aijbe-1035	251	5	awah	awah	PROPN
aijbe-1035	251	6	,	,	PUNCT
aijbe-1035	251	7	a.e	a.e	PROPN
aijbe-1035	251	8	.	.	PROPN
aijbe-1035	251	9	and	and	CCONJ
aijbe-1035	251	10	akpan	akpan	PROPN
aijbe-1035	251	11	,	,	PUNCT
aijbe-1035	251	12	a.o	a.o	PROPN
aijbe-1035	251	13	.	.	PROPN
aijbe-1035	251	14	(	(	PUNCT
aijbe-1035	251	15	2024	2024	NUM
aijbe-1035	251	16	)	)	PUNCT
aijbe-1035	251	17	.	.	PUNCT
aijbe-1035	252	1	empathy	empathy	NOUN
aijbe-1035	252	2	and	and	CCONJ
aijbe-1035	252	3	customer	customer	NOUN
aijbe-1035	252	4	patronage	patronage	NOUN
aijbe-1035	252	5	of	of	ADP
aijbe-1035	252	6	microfinance	microfinance	NOUN
aijbe-1035	252	7	banks	bank	NOUN
aijbe-1035	252	8	in	in	ADP
aijbe-1035	252	9	akwaibom	akwaibom	NOUN
aijbe-1035	252	10	state	state	NOUN
aijbe-1035	252	11	,	,	PUNCT
aijbe-1035	252	12	nigeria	nigeria	PROPN
aijbe-1035	252	13	.	.	PUNCT
aijbe-1035	253	1	international	international	ADJ
aijbe-1035	253	2	journal	journal	PROPN
aijbe-1035	253	3	of	of	ADP
aijbe-1035	253	4	marketing	marketing	NOUN
aijbe-1035	253	5	research	research	NOUN
aijbe-1035	253	6	and	and	CCONJ
aijbe-1035	253	7	brand	brand	NOUN
aijbe-1035	253	8	management	management	NOUN
aijbe-1035	253	9	,	,	PUNCT
aijbe-1035	253	10	12(2	12(2	NUM
aijbe-1035	253	11	)	)	PUNCT
aijbe-1035	253	12	,	,	PUNCT
aijbe-1035	253	13	3650	3650	NUM
aijbe-1035	253	14	.	.	PUNCT
aijbe-1035	254	1	etuk	etuk	PROPN
aijbe-1035	254	2	,	,	PUNCT
aijbe-1035	254	3	a.	a.	NOUN
aijbe-1035	254	4	,	,	PUNCT
aijbe-1035	254	5	akpan	akpan	PROPN
aijbe-1035	254	6	,	,	PUNCT
aijbe-1035	254	7	a.	a.	NOUN
aijbe-1035	254	8	o.	o.	PROPN
aijbe-1035	254	9	,	,	PUNCT
aijbe-1035	254	10	&	&	CCONJ
aijbe-1035	254	11	awah	awah	PROPN
aijbe-1035	254	12	,	,	PUNCT
aijbe-1035	254	13	a.	a.	PROPN
aijbe-1035	254	14	e.	e.	PROPN
aijbe-1035	254	15	(	(	PUNCT
aijbe-1035	254	16	2024	2024	NUM
aijbe-1035	254	17	)	)	PUNCT
aijbe-1035	254	18	.	.	PUNCT
aijbe-1035	255	1	the	the	DET
aijbe-1035	255	2	role	role	NOUN
aijbe-1035	255	3	of	of	ADP
aijbe-1035	255	4	age	age	NOUN
aijbe-1035	255	5	and	and	CCONJ
aijbe-1035	255	6	education	education	NOUN
aijbe-1035	255	7	in	in	ADP
aijbe-1035	255	8	moderating	moderate	VERB
aijbe-1035	255	9	the	the	DET
aijbe-1035	255	10	relationship	relationship	NOUN
aijbe-1035	255	11	between	between	ADP
aijbe-1035	255	12	e	e	NOUN
aijbe-1035	255	13	-	-	NOUN
aijbe-1035	255	14	service	service	ADJ
aijbe-1035	255	15	security	security	NOUN
aijbe-1035	255	16	and	and	CCONJ
aijbe-1035	255	17	customer	customer	NOUN
aijbe-1035	255	18	loyalty	loyalty	NOUN
aijbe-1035	255	19	:	:	PUNCT
aijbe-1035	255	20	the	the	DET
aijbe-1035	255	21	nigerian	nigerian	ADJ
aijbe-1035	255	22	online	online	ADJ
aijbe-1035	255	23	shopping	shopping	NOUN
aijbe-1035	255	24	experience	experience	NOUN
aijbe-1035	255	25	,	,	PUNCT
aijbe-1035	255	26	michigan	michigan	PROPN
aijbe-1035	255	27	international	international	PROPN
aijbe-1035	255	28	journal	journal	PROPN
aijbe-1035	255	29	of	of	ADP
aijbe-1035	255	30	marketing	marketing	NOUN
aijbe-1035	255	31	.	.	PUNCT
aijbe-1035	256	1	new	new	ADJ
aijbe-1035	256	2	media	medium	NOUN
aijbe-1035	256	3	and	and	CCONJ
aijbe-1035	256	4	communication	communication	NOUN
aijbe-1035	256	5	,	,	PUNCT
aijbe-1035	256	6	12(2	12(2	NUM
aijbe-1035	256	7	)	)	PUNCT
aijbe-1035	256	8	,	,	PUNCT
aijbe-1035	256	9	50	50	NUM
aijbe-1035	256	10	-	-	SYM
aijbe-1035	256	11	64	64	NUM
aijbe-1035	256	12	.	.	PUNCT
aijbe-1035	257	1	aniebiet	aniebiet	PROPN
aijbe-1035	257	2	j.	j.	PROPN
aijbe-1035	257	3	etuk	etuk	PROPN
aijbe-1035	257	4	,	,	PUNCT
aijbe-1035	257	5	aniekan	aniekan	PROPN
aijbe-1035	257	6	eyo	eyo	PROPN
aijbe-1035	257	7	awah	awah	PROPN
aijbe-1035	257	8	and	and	CCONJ
aijbe-1035	257	9	aniefiok	aniefiok	PROPN
aijbe-1035	257	10	okon	okon	PROPN
aijbe-1035	257	11	akpan	akpan	PROPN
aijbe-1035	257	12	(	(	PUNCT
aijbe-1035	257	13	2025	2025	NUM
aijbe-1035	257	14	)	)	PUNCT
aijbe-1035	257	15	13	13	NUM
aijbe-1035	257	16	american	american	ADJ
aijbe-1035	257	17	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	257	18	journal	journal	NOUN
aijbe-1035	257	19	of	of	ADP
aijbe-1035	257	20	business	business	NOUN
aijbe-1035	257	21	and	and	CCONJ
aijbe-1035	257	22	economics	economic	NOUN
aijbe-1035	257	23	|	|	ADV
aijbe-1035	257	24	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	NOUN
aijbe-1035	257	25	etuk	etuk	NOUN
aijbe-1035	257	26	,	,	PUNCT
aijbe-1035	257	27	a.	a.	NOUN
aijbe-1035	257	28	,	,	PUNCT
aijbe-1035	257	29	awah	awah	PROPN
aijbe-1035	257	30	,	,	PUNCT
aijbe-1035	257	31	a.	a.	PROPN
aijbe-1035	257	32	e.	e.	PROPN
aijbe-1035	257	33	and	and	CCONJ
aijbe-1035	257	34	akpan	akpan	PROPN
aijbe-1035	257	35	,	,	PUNCT
aijbe-1035	257	36	a.o	a.o	PROPN
aijbe-1035	257	37	.	.	PROPN
aijbe-1035	257	38	(	(	PUNCT
aijbe-1035	257	39	2024	2024	NUM
aijbe-1035	257	40	)	)	PUNCT
aijbe-1035	257	41	.	.	PUNCT
aijbe-1035	258	1	tangibility	tangibility	NOUN
aijbe-1035	258	2	and	and	CCONJ
aijbe-1035	258	3	customer	customer	NOUN
aijbe-1035	258	4	patronage	patronage	NOUN
aijbe-1035	258	5	of	of	ADP
aijbe-1035	258	6	microfinance	microfinance	NOUN
aijbe-1035	258	7	banks	bank	NOUN
aijbe-1035	258	8	in	in	ADP
aijbe-1035	258	9	akwaibom	akwaibom	NOUN
aijbe-1035	258	10	state	state	NOUN
aijbe-1035	258	11	,	,	PUNCT
aijbe-1035	258	12	nigeria	nigeria	PROPN
aijbe-1035	258	13	.	.	PUNCT
aijbe-1035	259	1	american	american	PROPN
aijbe-1035	259	2	journal	journal	PROPN
aijbe-1035	259	3	of	of	ADP
aijbe-1035	259	4	business	business	NOUN
aijbe-1035	259	5	and	and	CCONJ
aijbe-1035	259	6	cooperative	cooperative	ADJ
aijbe-1035	259	7	research	research	NOUN
aijbe-1035	259	8	,	,	PUNCT
aijbe-1035	259	9	9(2	9(2	NUM
aijbe-1035	259	10	)	)	PUNCT
aijbe-1035	259	11	,	,	PUNCT
aijbe-1035	259	12	1	1	NUM
aijbe-1035	259	13	-	-	SYM
aijbe-1035	259	14	19	19	NUM
aijbe-1035	259	15	.	.	PUNCT
aijbe-1035	260	1	etuk	etuk	PROPN
aijbe-1035	260	2	,	,	PUNCT
aijbe-1035	260	3	a.	a.	NOUN
aijbe-1035	260	4	,	,	PUNCT
aijbe-1035	260	5	awah	awah	PROPN
aijbe-1035	260	6	,	,	PUNCT
aijbe-1035	260	7	a.e	a.e	PROPN
aijbe-1035	260	8	.	.	PROPN
aijbe-1035	260	9	and	and	CCONJ
aijbe-1035	260	10	akpan	akpan	PROPN
aijbe-1035	260	11	,	,	PUNCT
aijbe-1035	260	12	a.o	a.o	PROPN
aijbe-1035	260	13	.	.	PROPN
aijbe-1035	260	14	(	(	PUNCT
aijbe-1035	260	15	2024).eservice	2024).eservice	NUM
aijbe-1035	260	16	responsiveness	responsiveness	NOUN
aijbe-1035	260	17	and	and	CCONJ
aijbe-1035	260	18	customer	customer	NOUN
aijbe-1035	260	19	loyalty	loyalty	NOUN
aijbe-1035	260	20	in	in	ADP
aijbe-1035	260	21	online	online	ADJ
aijbe-1035	260	22	shopping	shopping	NOUN
aijbe-1035	260	23	in	in	ADP
aijbe-1035	260	24	nigeria	nigeria	PROPN
aijbe-1035	260	25	:	:	PUNCT
aijbe-1035	260	26	the	the	DET
aijbe-1035	260	27	moderating	moderate	VERB
aijbe-1035	260	28	role	role	NOUN
aijbe-1035	260	29	of	of	ADP
aijbe-1035	260	30	age	age	NOUN
aijbe-1035	260	31	and	and	CCONJ
aijbe-1035	260	32	education	education	NOUN
aijbe-1035	260	33	,	,	PUNCT
aijbe-1035	260	34	european	european	PROPN
aijbe-1035	260	35	journal	journal	NOUN
aijbe-1035	260	36	of	of	ADP
aijbe-1035	260	37	marketing	marketing	NOUN
aijbe-1035	260	38	and	and	CCONJ
aijbe-1035	260	39	management	management	NOUN
aijbe-1035	260	40	sciences	science	NOUN
aijbe-1035	260	41	,	,	PUNCT
aijbe-1035	260	42	7(2	7(2	NUM
aijbe-1035	260	43	)	)	PUNCT
aijbe-1035	260	44	,	,	PUNCT
aijbe-1035	260	45	13	13	NUM
aijbe-1035	260	46	-	-	SYM
aijbe-1035	260	47	30	30	NUM
aijbe-1035	260	48	.	.	PUNCT
aijbe-1035	261	1	etuk	etuk	PROPN
aijbe-1035	261	2	,	,	PUNCT
aijbe-1035	261	3	a.	a.	NOUN
aijbe-1035	261	4	,	,	PUNCT
aijbe-1035	261	5	awah	awah	PROPN
aijbe-1035	261	6	,	,	PUNCT
aijbe-1035	261	7	a.e	a.e	PROPN
aijbe-1035	261	8	.	.	PROPN
aijbe-1035	261	9	and	and	CCONJ
aijbe-1035	261	10	akpan	akpan	PROPN
aijbe-1035	261	11	,	,	PUNCT
aijbe-1035	261	12	a.o	a.o	PROPN
aijbe-1035	261	13	.	.	PROPN
aijbe-1035	261	14	(	(	PUNCT
aijbe-1035	261	15	2024	2024	NUM
aijbe-1035	261	16	)	)	PUNCT
aijbe-1035	261	17	.	.	PUNCT
aijbe-1035	262	1	internal	internal	ADJ
aijbe-1035	262	2	marketing	marketing	NOUN
aijbe-1035	262	3	strategies	strategy	NOUN
aijbe-1035	262	4	and	and	CCONJ
aijbe-1035	262	5	employee	employee	NOUN
aijbe-1035	262	6	performance	performance	NOUN
aijbe-1035	262	7	of	of	ADP
aijbe-1035	262	8	commercial	commercial	ADJ
aijbe-1035	262	9	banks	bank	NOUN
aijbe-1035	262	10	in	in	ADP
aijbe-1035	262	11	uyo	uyo	NOUN
aijbe-1035	262	12	,	,	PUNCT
aijbe-1035	262	13	akwaibom	akwaibom	NOUN
aijbe-1035	262	14	state	state	NOUN
aijbe-1035	262	15	,	,	PUNCT
aijbe-1035	262	16	american	american	PROPN
aijbe-1035	262	17	research	research	PROPN
aijbe-1035	262	18	journal	journal	PROPN
aijbe-1035	262	19	of	of	ADP
aijbe-1035	262	20	economics	economic	NOUN
aijbe-1035	262	21	,	,	PUNCT
aijbe-1035	262	22	finance	finance	NOUN
aijbe-1035	262	23	and	and	CCONJ
aijbe-1035	262	24	management	management	NOUN
aijbe-1035	262	25	,	,	PUNCT
aijbe-1035	262	26	12	12	NUM
aijbe-1035	262	27	(	(	PUNCT
aijbe-1035	262	28	3	3	NUM
aijbe-1035	262	29	)	)	PUNCT
aijbe-1035	262	30	,	,	PUNCT
aijbe-1035	262	31	47	47	NUM
aijbe-1035	262	32	-	-	SYM
aijbe-1035	262	33	65	65	NUM
aijbe-1035	262	34	.	.	PUNCT
aijbe-1035	263	1	etuk	etuk	PROPN
aijbe-1035	263	2	,	,	PUNCT
aijbe-1035	263	3	a.	a.	NOUN
aijbe-1035	263	4	,	,	PUNCT
aijbe-1035	263	5	akpan	akpan	PROPN
aijbe-1035	263	6	,	,	PUNCT
aijbe-1035	263	7	a.	a.	NOUN
aijbe-1035	263	8	o.	o.	PROPN
aijbe-1035	263	9	,	,	PUNCT
aijbe-1035	263	10	&	&	CCONJ
aijbe-1035	263	11	awah	awah	PROPN
aijbe-1035	263	12	,	,	PUNCT
aijbe-1035	263	13	a.	a.	PROPN
aijbe-1035	263	14	e.	e.	PROPN
aijbe-1035	263	15	(	(	PUNCT
aijbe-1035	263	16	2024	2024	NUM
aijbe-1035	263	17	)	)	PUNCT
aijbe-1035	263	18	.	.	PUNCT
aijbe-1035	264	1	e	e	X
aijbe-1035	264	2	-	-	NOUN
aijbe-1035	264	3	service	service	NOUN
aijbe-1035	264	4	fulfillment	fulfillment	NOUN
aijbe-1035	264	5	and	and	CCONJ
aijbe-1035	264	6	customer	customer	NOUN
aijbe-1035	264	7	loyalty	loyalty	NOUN
aijbe-1035	264	8	in	in	ADP
aijbe-1035	264	9	online	online	ADJ
aijbe-1035	264	10	shopping	shopping	NOUN
aijbe-1035	264	11	in	in	ADP
aijbe-1035	264	12	nigeria	nigeria	PROPN
aijbe-1035	264	13	:	:	PUNCT
aijbe-1035	264	14	the	the	DET
aijbe-1035	264	15	moderating	moderate	VERB
aijbe-1035	264	16	role	role	NOUN
aijbe-1035	264	17	of	of	ADP
aijbe-1035	264	18	age	age	NOUN
aijbe-1035	264	19	and	and	CCONJ
aijbe-1035	264	20	education	education	NOUN
aijbe-1035	264	21	,	,	PUNCT
aijbe-1035	264	22	british	british	PROPN
aijbe-1035	264	23	international	international	PROPN
aijbe-1035	264	24	journal	journal	PROPN
aijbe-1035	264	25	of	of	ADP
aijbe-1035	264	26	business	business	NOUN
aijbe-1035	264	27	and	and	CCONJ
aijbe-1035	264	28	marketing	marketing	NOUN
aijbe-1035	264	29	research	research	NOUN
aijbe-1035	264	30	,	,	PUNCT
aijbe-1035	264	31	7(4	7(4	NUM
aijbe-1035	264	32	)	)	PUNCT
aijbe-1035	264	33	,	,	PUNCT
aijbe-1035	264	34	41	41	NUM
aijbe-1035	264	35	-	-	SYM
aijbe-1035	264	36	59	59	NUM
aijbe-1035	264	37	.	.	PUNCT
aijbe-1035	265	1	etuk	etuk	PROPN
aijbe-1035	265	2	,	,	PUNCT
aijbe-1035	265	3	a.	a.	NOUN
aijbe-1035	265	4	,	,	PUNCT
aijbe-1035	265	5	awah	awah	PROPN
aijbe-1035	265	6	,	,	PUNCT
aijbe-1035	265	7	a.e	a.e	PROPN
aijbe-1035	265	8	.	.	PROPN
aijbe-1035	265	9	and	and	CCONJ
aijbe-1035	265	10	akpan	akpan	PROPN
aijbe-1035	265	11	,	,	PUNCT
aijbe-1035	265	12	a.o	a.o	PROPN
aijbe-1035	265	13	.	.	PROPN
aijbe-1035	265	14	(	(	PUNCT
aijbe-1035	265	15	2024	2024	NUM
aijbe-1035	265	16	)	)	PUNCT
aijbe-1035	265	17	.	.	PUNCT
aijbe-1035	266	1	marketing	marketing	NOUN
aijbe-1035	266	2	communication	communication	NOUN
aijbe-1035	266	3	and	and	CCONJ
aijbe-1035	266	4	consumer	consumer	NOUN
aijbe-1035	266	5	behaviour	behaviour	NOUN
aijbe-1035	266	6	of	of	ADP
aijbe-1035	266	7	betting	bet	VERB
aijbe-1035	266	8	firms	firm	NOUN
aijbe-1035	266	9	in	in	ADP
aijbe-1035	266	10	uyo	uyo	PROPN
aijbe-1035	266	11	metropolis	metropolis	PROPN
aijbe-1035	266	12	,	,	PUNCT
aijbe-1035	266	13	akwaibom	akwaibom	NOUN
aijbe-1035	266	14	state	state	NOUN
aijbe-1035	266	15	,	,	PUNCT
aijbe-1035	266	16	nigeria	nigeria	PROPN
aijbe-1035	266	17	,	,	PUNCT
aijbe-1035	266	18	advanced	advanced	ADJ
aijbe-1035	266	19	journal	journal	NOUN
aijbe-1035	266	20	of	of	ADP
aijbe-1035	266	21	economics	economic	NOUN
aijbe-1035	266	22	and	and	CCONJ
aijbe-1035	266	23	business	business	NOUN
aijbe-1035	266	24	research	research	NOUN
aijbe-1035	266	25	,	,	PUNCT
aijbe-1035	266	26	12(3	12(3	NUM
aijbe-1035	266	27	)	)	PUNCT
aijbe-1035	266	28	,	,	PUNCT
aijbe-1035	266	29	17	17	NUM
aijbe-1035	266	30	-	-	SYM
aijbe-1035	266	31	34	34	NUM
aijbe-1035	266	32	.	.	PUNCT
aijbe-1035	267	1	etuk	etuk	PROPN
aijbe-1035	267	2	,	,	PUNCT
aijbe-1035	267	3	a.	a.	NOUN
aijbe-1035	267	4	,	,	PUNCT
aijbe-1035	267	5	akpan	akpan	PROPN
aijbe-1035	267	6	,	,	PUNCT
aijbe-1035	267	7	a.	a.	NOUN
aijbe-1035	267	8	o.	o.	PROPN
aijbe-1035	267	9	,	,	PUNCT
aijbe-1035	267	10	&	&	CCONJ
aijbe-1035	267	11	awah	awah	PROPN
aijbe-1035	267	12	,	,	PUNCT
aijbe-1035	267	13	a.	a.	PROPN
aijbe-1035	267	14	e.	e.	PROPN
aijbe-1035	268	1	(	(	PUNCT
aijbe-1035	268	2	2024).digital	2024).digital	NUM
aijbe-1035	268	3	transformation	transformation	NOUN
aijbe-1035	268	4	service	service	NOUN
aijbe-1035	268	5	marketing	marketing	NOUN
aijbe-1035	268	6	in	in	ADP
aijbe-1035	268	7	nigeria	nigeria	PROPN
aijbe-1035	268	8	;	;	PUNCT
aijbe-1035	268	9	reshaping	reshape	VERB
aijbe-1035	268	10	strategies	strategy	NOUN
aijbe-1035	268	11	and	and	CCONJ
aijbe-1035	268	12	enhancing	enhance	VERB
aijbe-1035	268	13	customer	customer	NOUN
aijbe-1035	268	14	engagement	engagement	NOUN
aijbe-1035	268	15	,	,	PUNCT
aijbe-1035	268	16	michigan	michigan	PROPN
aijbe-1035	268	17	journal	journal	PROPN
aijbe-1035	268	18	of	of	ADP
aijbe-1035	268	19	multidisciplinary	multidisciplinary	ADJ
aijbe-1035	268	20	research	research	NOUN
aijbe-1035	268	21	,	,	PUNCT
aijbe-1035	268	22	12(3	12(3	NUM
aijbe-1035	268	23	)	)	PUNCT
aijbe-1035	268	24	,	,	PUNCT
aijbe-1035	268	25	2945	2945	NUM
aijbe-1035	268	26	.	.	PUNCT
aijbe-1035	269	1	etuk	etuk	PROPN
aijbe-1035	269	2	,	,	PUNCT
aijbe-1035	269	3	a.	a.	NOUN
aijbe-1035	269	4	,	,	PUNCT
aijbe-1035	269	5	awah	awah	PROPN
aijbe-1035	269	6	,	,	PUNCT
aijbe-1035	269	7	a.e	a.e	PROPN
aijbe-1035	269	8	.	.	PROPN
aijbe-1035	269	9	and	and	CCONJ
aijbe-1035	269	10	akpan	akpan	PROPN
aijbe-1035	269	11	,	,	PUNCT
aijbe-1035	269	12	a.o	a.o	PROPN
aijbe-1035	269	13	.	.	PROPN
aijbe-1035	269	14	(	(	PUNCT
aijbe-1035	269	15	2024	2024	NUM
aijbe-1035	269	16	)	)	PUNCT
aijbe-1035	269	17	.	.	PUNCT
aijbe-1035	270	1	an	an	DET
aijbe-1035	270	2	empirical	empirical	ADJ
aijbe-1035	270	3	analysis	analysis	NOUN
aijbe-1035	270	4	of	of	ADP
aijbe-1035	270	5	customer	customer	NOUN
aijbe-1035	270	6	complaint	complaint	NOUN
aijbe-1035	270	7	management	management	NOUN
aijbe-1035	270	8	systems	system	NOUN
aijbe-1035	270	9	and	and	CCONJ
aijbe-1035	270	10	their	their	PRON
aijbe-1035	270	11	influence	influence	NOUN
aijbe-1035	270	12	on	on	ADP
aijbe-1035	270	13	customer	customer	NOUN
aijbe-1035	270	14	satisfaction	satisfaction	NOUN
aijbe-1035	270	15	in	in	ADP
aijbe-1035	270	16	the	the	DET
aijbe-1035	270	17	smart	smart	ADJ
aijbe-1035	270	18	phone	phone	NOUN
aijbe-1035	270	19	industry	industry	NOUN
aijbe-1035	270	20	:	:	PUNCT
aijbe-1035	270	21	a	a	DET
aijbe-1035	270	22	case	case	NOUN
aijbe-1035	270	23	study	study	NOUN
aijbe-1035	270	24	of	of	ADP
aijbe-1035	270	25	uyo	uyo	PROPN
aijbe-1035	270	26	,	,	PUNCT
aijbe-1035	270	27	akwaibom	akwaibom	NOUN
aijbe-1035	270	28	state	state	NOUN
aijbe-1035	270	29	,	,	PUNCT
aijbe-1035	270	30	nigeria	nigeria	PROPN
aijbe-1035	270	31	,	,	PUNCT
aijbe-1035	270	32	international	international	ADJ
aijbe-1035	270	33	journal	journal	NOUN
aijbe-1035	270	34	of	of	ADP
aijbe-1035	270	35	management	management	NOUN
aijbe-1035	270	36	communication	communication	NOUN
aijbe-1035	270	37	,	,	PUNCT
aijbe-1035	270	38	12(4	12(4	NUM
aijbe-1035	270	39	)	)	PUNCT
aijbe-1035	270	40	,	,	PUNCT
aijbe-1035	270	41	1	1	NUM
aijbe-1035	270	42	-	-	SYM
aijbe-1035	270	43	15	15	NUM
aijbe-1035	270	44	.	.	PUNCT
aijbe-1035	271	1	etuk	etuk	PROPN
aijbe-1035	271	2	,	,	PUNCT
aijbe-1035	271	3	a.	a.	NOUN
aijbe-1035	271	4	,	,	PUNCT
aijbe-1035	271	5	akpan	akpan	PROPN
aijbe-1035	271	6	,	,	PUNCT
aijbe-1035	271	7	a.	a.	NOUN
aijbe-1035	271	8	o.	o.	PROPN
aijbe-1035	271	9	,	,	PUNCT
aijbe-1035	271	10	&	&	CCONJ
aijbe-1035	271	11	awah	awah	PROPN
aijbe-1035	271	12	,	,	PUNCT
aijbe-1035	271	13	a.	a.	PROPN
aijbe-1035	271	14	e.	e.	PROPN
aijbe-1035	271	15	(	(	PUNCT
aijbe-1035	271	16	2024	2024	NUM
aijbe-1035	271	17	)	)	PUNCT
aijbe-1035	271	18	.	.	PUNCT
aijbe-1035	272	1	advertising	advertising	NOUN
aijbe-1035	272	2	budgets	budget	NOUN
aijbe-1035	272	3	and	and	CCONJ
aijbe-1035	272	4	financial	financial	ADJ
aijbe-1035	272	5	performance	performance	NOUN
aijbe-1035	272	6	:	:	PUNCT
aijbe-1035	272	7	analyzing	analyze	VERB
aijbe-1035	272	8	the	the	DET
aijbe-1035	272	9	optimal	optimal	ADJ
aijbe-1035	272	10	balance	balance	NOUN
aijbe-1035	272	11	for	for	ADP
aijbe-1035	272	12	long	long	ADJ
aijbe-1035	272	13	-	-	PUNCT
aijbe-1035	272	14	term	term	NOUN
aijbe-1035	272	15	profit	profit	NOUN
aijbe-1035	272	16	abilityin	abilityin	PROPN
aijbe-1035	272	17	nigerian	nigerian	ADJ
aijbe-1035	272	18	startups	startup	NOUN
aijbe-1035	272	19	,	,	PUNCT
aijbe-1035	272	20	american	american	ADJ
aijbe-1035	272	21	inter	inter	ADJ
aijbe-1035	272	22	disciplinary	disciplinary	ADJ
aijbe-1035	272	23	journal	journal	NOUN
aijbe-1035	272	24	of	of	ADP
aijbe-1035	272	25	business	business	NOUN
aijbe-1035	272	26	and	and	CCONJ
aijbe-1035	272	27	economics	economic	NOUN
aijbe-1035	272	28	,	,	PUNCT
aijbe-1035	272	29	11(4	11(4	NUM
aijbe-1035	272	30	)	)	PUNCT
aijbe-1035	272	31	,	,	PUNCT
aijbe-1035	272	32	18	18	NUM
aijbe-1035	272	33	-	-	SYM
aijbe-1035	272	34	30	30	NUM
aijbe-1035	272	35	.	.	PUNCT
aijbe-1035	273	1	etuk	etuk	PROPN
aijbe-1035	273	2	,	,	PUNCT
aijbe-1035	273	3	a.	a.	NOUN
aijbe-1035	273	4	,	,	PUNCT
aijbe-1035	273	5	akpan	akpan	PROPN
aijbe-1035	273	6	,	,	PUNCT
aijbe-1035	273	7	a.	a.	NOUN
aijbe-1035	273	8	o.	o.	PROPN
aijbe-1035	273	9	,	,	PUNCT
aijbe-1035	273	10	&	&	CCONJ
aijbe-1035	273	11	awah	awah	PROPN
aijbe-1035	273	12	,	,	PUNCT
aijbe-1035	273	13	a.	a.	PROPN
aijbe-1035	273	14	e.	e.	PROPN
aijbe-1035	273	15	(	(	PUNCT
aijbe-1035	273	16	2025	2025	NUM
aijbe-1035	273	17	)	)	PUNCT
aijbe-1035	273	18	.	.	PUNCT
aijbe-1035	274	1	the	the	DET
aijbe-1035	274	2	role	role	NOUN
aijbe-1035	274	3	of	of	ADP
aijbe-1035	274	4	mobile	mobile	ADJ
aijbe-1035	274	5	apps	app	NOUN
aijbe-1035	274	6	in	in	ADP
aijbe-1035	274	7	enhancing	enhance	VERB
aijbe-1035	274	8	service	service	NOUN
aijbe-1035	274	9	marketing	marketing	NOUN
aijbe-1035	274	10	effectiveness	effectiveness	NOUN
aijbe-1035	274	11	in	in	ADP
aijbe-1035	274	12	nigeria	nigeria	PROPN
aijbe-1035	274	13	’s	’s	PART
aijbe-1035	274	14	financial	financial	ADJ
aijbe-1035	274	15	service	service	NOUN
aijbe-1035	274	16	sector	sector	NOUN
aijbe-1035	274	17	,	,	PUNCT
aijbe-1035	274	18	holex	holex	PROPN
aijbe-1035	274	19	journal	journal	NOUN
aijbe-1035	274	20	of	of	ADP
aijbe-1035	274	21	marketing	marketing	NOUN
aijbe-1035	274	22	and	and	CCONJ
aijbe-1035	274	23	mass	mass	ADJ
aijbe-1035	274	24	communication	communication	NOUN
aijbe-1035	274	25	,	,	PUNCT
aijbe-1035	274	26	13(1	13(1	NUM
aijbe-1035	274	27	,	,	PUNCT
aijbe-1035	274	28	17	17	NUM
aijbe-1035	274	29	-	-	SYM
aijbe-1035	274	30	28	28	NUM
aijbe-1035	274	31	.	.	PUNCT
aijbe-1035	275	1	etuk	etuk	PROPN
aijbe-1035	275	2	,	,	PUNCT
aijbe-1035	275	3	a.	a.	NOUN
aijbe-1035	275	4	,	,	PUNCT
aijbe-1035	275	5	akpan	akpan	PROPN
aijbe-1035	275	6	,	,	PUNCT
aijbe-1035	275	7	a.	a.	NOUN
aijbe-1035	275	8	o.	o.	PROPN
aijbe-1035	275	9	,	,	PUNCT
aijbe-1035	275	10	&	&	CCONJ
aijbe-1035	275	11	awah	awah	PROPN
aijbe-1035	275	12	,	,	PUNCT
aijbe-1035	275	13	a.	a.	PROPN
aijbe-1035	275	14	e.	e.	PROPN
aijbe-1035	275	15	(	(	PUNCT
aijbe-1035	275	16	2025	2025	NUM
aijbe-1035	275	17	)	)	PUNCT
aijbe-1035	275	18	.	.	PUNCT
aijbe-1035	276	1	analysis	analysis	NOUN
aijbe-1035	276	2	of	of	ADP
aijbe-1035	276	3	the	the	DET
aijbe-1035	276	4	influence	influence	NOUN
aijbe-1035	276	5	of	of	ADP
aijbe-1035	276	6	ai	ai	ADJ
aijbe-1035	276	7	-	-	PUNCT
aijbe-1035	276	8	driven	drive	VERB
aijbe-1035	276	9	services	service	NOUN
aijbe-1035	276	10	on	on	ADP
aijbe-1035	276	11	customer	customer	NOUN
aijbe-1035	276	12	perception	perception	NOUN
aijbe-1035	276	13	in	in	ADP
aijbe-1035	276	14	the	the	DET
aijbe-1035	276	15	nigerian	nigerian	ADJ
aijbe-1035	276	16	e	e	PROPN
aijbe-1035	276	17	-	-	PROPN
aijbe-1035	276	18	commerce	commerce	NOUN
aijbe-1035	276	19	sector	sector	NOUN
aijbe-1035	276	20	,	,	PUNCT
aijbe-1035	276	21	international	international	ADJ
aijbe-1035	276	22	journal	journal	NOUN
aijbe-1035	276	23	of	of	ADP
aijbe-1035	276	24	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	276	25	research	research	NOUN
aijbe-1035	276	26	in	in	ADP
aijbe-1035	276	27	marketing	marketing	NOUN
aijbe-1035	276	28	and	and	CCONJ
aijbe-1035	276	29	management	management	NOUN
aijbe-1035	276	30	,	,	PUNCT
aijbe-1035	276	31	12(1	12(1	NUM
aijbe-1035	276	32	)	)	PUNCT
aijbe-1035	276	33	,	,	PUNCT
aijbe-1035	276	34	1	1	NUM
aijbe-1035	276	35	-	-	SYM
aijbe-1035	276	36	16	16	NUM
aijbe-1035	276	37	.	.	PUNCT
aijbe-1035	277	1	etuk	etuk	PROPN
aijbe-1035	277	2	,	,	PUNCT
aijbe-1035	277	3	a.	a.	NOUN
aijbe-1035	277	4	,	,	PUNCT
aijbe-1035	277	5	awah	awah	PROPN
aijbe-1035	277	6	,	,	PUNCT
aijbe-1035	277	7	a.e	a.e	PROPN
aijbe-1035	277	8	.	.	PROPN
aijbe-1035	277	9	and	and	CCONJ
aijbe-1035	277	10	akpan	akpan	PROPN
aijbe-1035	277	11	,	,	PUNCT
aijbe-1035	277	12	a.o	a.o	PROPN
aijbe-1035	277	13	.	.	PROPN
aijbe-1035	277	14	(	(	PUNCT
aijbe-1035	277	15	2025).analyzing	2025).analyzing	NUM
aijbe-1035	277	16	customer	customer	NOUN
aijbe-1035	277	17	perception	perception	NOUN
aijbe-1035	277	18	and	and	CCONJ
aijbe-1035	277	19	customer	customer	NOUN
aijbe-1035	277	20	satisfaction	satisfaction	NOUN
aijbe-1035	277	21	in	in	ADP
aijbe-1035	277	22	the	the	DET
aijbe-1035	277	23	hospitality	hospitality	NOUN
aijbe-1035	277	24	sector	sector	NOUN
aijbe-1035	277	25	:	:	PUNCT
aijbe-1035	277	26	insights	insight	NOUN
aijbe-1035	277	27	from	from	ADP
aijbe-1035	277	28	hotels	hotel	NOUN
aijbe-1035	277	29	in	in	ADP
aijbe-1035	277	30	akwaibom	akwaibom	NOUN
aijbe-1035	277	31	state	state	NOUN
aijbe-1035	277	32	,	,	PUNCT
aijbe-1035	277	33	research	research	NOUN
aijbe-1035	277	34	journal	journal	NOUN
aijbe-1035	277	35	of	of	ADP
aijbe-1035	277	36	marketing	marketing	NOUN
aijbe-1035	277	37	and	and	CCONJ
aijbe-1035	277	38	allied	ally	VERB
aijbe-1035	277	39	studies,13(1),13	studies,13(1),13	PROPN
aijbe-1035	277	40	-	-	NUM
aijbe-1035	277	41	25	25	NUM
aijbe-1035	277	42	.	.	PUNCT
aijbe-1035	278	1	aniebiet	aniebiet	PROPN
aijbe-1035	278	2	j.	j.	PROPN
aijbe-1035	278	3	etuk	etuk	PROPN
aijbe-1035	278	4	,	,	PUNCT
aijbe-1035	278	5	aniekan	aniekan	PROPN
aijbe-1035	278	6	eyo	eyo	PROPN
aijbe-1035	278	7	awah	awah	PROPN
aijbe-1035	278	8	and	and	CCONJ
aijbe-1035	278	9	aniefiok	aniefiok	PROPN
aijbe-1035	278	10	okon	okon	PROPN
aijbe-1035	278	11	akpan	akpan	PROPN
aijbe-1035	278	12	(	(	PUNCT
aijbe-1035	278	13	2025	2025	NUM
aijbe-1035	278	14	)	)	PUNCT
aijbe-1035	278	15	14	14	NUM
aijbe-1035	278	16	american	american	ADJ
aijbe-1035	278	17	interdisciplinary	interdisciplinary	ADJ
aijbe-1035	278	18	journal	journal	NOUN
aijbe-1035	278	19	of	of	ADP
aijbe-1035	278	20	business	business	NOUN
aijbe-1035	278	21	and	and	CCONJ
aijbe-1035	278	22	economics	economic	NOUN
aijbe-1035	278	23	|	|	ADV
aijbe-1035	278	24	https://sadijournals.org/index.php/aijbe	https://sadijournals.org/index.php/aijbe	NOUN
aijbe-1035	278	25	etuk	etuk	NOUN
aijbe-1035	278	26	,	,	PUNCT
aijbe-1035	278	27	a.	a.	NOUN
aijbe-1035	278	28	,	,	PUNCT
aijbe-1035	278	29	akpan	akpan	PROPN
aijbe-1035	278	30	,	,	PUNCT
aijbe-1035	278	31	a.	a.	NOUN
aijbe-1035	278	32	o.	o.	PROPN
aijbe-1035	278	33	,	,	PUNCT
aijbe-1035	278	34	&	&	CCONJ
aijbe-1035	278	35	awah	awah	PROPN
aijbe-1035	278	36	,	,	PUNCT
aijbe-1035	278	37	a.	a.	PROPN
aijbe-1035	278	38	e.	e.	PROPN
aijbe-1035	278	39	(	(	PUNCT
aijbe-1035	278	40	2025	2025	NUM
aijbe-1035	278	41	)	)	PUNCT
aijbe-1035	278	42	.	.	PUNCT
aijbe-1035	279	1	the	the	DET
aijbe-1035	279	2	influence	influence	NOUN
aijbe-1035	279	3	of	of	ADP
aijbe-1035	279	4	online	online	ADJ
aijbe-1035	279	5	reviews	review	NOUN
aijbe-1035	279	6	on	on	ADP
aijbe-1035	279	7	brand	brand	NOUN
aijbe-1035	279	8	perception	perception	NOUN
aijbe-1035	279	9	and	and	CCONJ
aijbe-1035	279	10	customer	customer	NOUN
aijbe-1035	279	11	engagement	engagement	NOUN
aijbe-1035	279	12	in	in	ADP
aijbe-1035	279	13	service	service	NOUN
aijbe-1035	279	14	marketing	marketing	NOUN
aijbe-1035	279	15	in	in	ADP
aijbe-1035	279	16	nigeria	nigeria	PROPN
aijbe-1035	279	17	,	,	PUNCT
aijbe-1035	279	18	international	international	ADJ
aijbe-1035	279	19	journal	journal	NOUN
aijbe-1035	279	20	of	of	ADP
aijbe-1035	279	21	contemporary	contemporary	ADJ
aijbe-1035	279	22	research	research	NOUN
aijbe-1035	279	23	in	in	ADP
aijbe-1035	279	24	marketing	marketing	NOUN
aijbe-1035	279	25	and	and	CCONJ
aijbe-1035	279	26	management	management	NOUN
aijbe-1035	279	27	sciences.13(1),1	sciences.13(1),1	PROPN
aijbe-1035	279	28	-	-	PROPN
aijbe-1035	279	29	14	14	NUM
aijbe-1035	279	30	.	.	PUNCT
aijbe-1035	280	1	etuk	etuk	PROPN
aijbe-1035	280	2	,	,	PUNCT
aijbe-1035	280	3	a.	a.	PROPN
aijbe-1035	280	4	,	,	PUNCT
aijbe-1035	280	5	&	&	CCONJ
aijbe-1035	280	6	awah	awah	PROPN
aijbe-1035	280	7	,	,	PUNCT
aijbe-1035	280	8	a.	a.	PROPN
aijbe-1035	280	9	e.	e.	PROPN
aijbe-1035	280	10	(	(	PUNCT
aijbe-1035	280	11	2025	2025	NUM
aijbe-1035	280	12	)	)	PUNCT
aijbe-1035	280	13	.	.	PUNCT
aijbe-1035	281	1	the	the	DET
aijbe-1035	281	2	role	role	NOUN
aijbe-1035	281	3	of	of	ADP
aijbe-1035	281	4	technological	technological	ADJ
aijbe-1035	281	5	service	service	NOUN
aijbe-1035	281	6	innovation	innovation	NOUN
aijbe-1035	281	7	in	in	ADP
aijbe-1035	281	8	enhancing	enhance	VERB
aijbe-1035	281	9	customer	customer	NOUN
aijbe-1035	281	10	satisfaction	satisfaction	NOUN
aijbe-1035	281	11	:	:	PUNCT
aijbe-1035	281	12	an	an	DET
aijbe-1035	281	13	iot	iot	ADJ
aijbe-1035	281	14	and	and	CCONJ
aijbe-1035	281	15	smart	smart	ADJ
aijbe-1035	281	16	hospitality	hospitality	NOUN
aijbe-1035	281	17	study	study	NOUN
aijbe-1035	281	18	of	of	ADP
aijbe-1035	281	19	hotels	hotel	NOUN
aijbe-1035	281	20	in	in	ADP
aijbe-1035	281	21	uyo	uyo	NOUN
aijbe-1035	281	22	,	,	PUNCT
aijbe-1035	281	23	akwaibom	akwaibom	NOUN
aijbe-1035	281	24	fenuga	fenuga	ADJ
aijbe-1035	281	25	,	,	PUNCT
aijbe-1035	281	26	o.	o.	PROPN
aijbe-1035	281	27	j.	j.	PROPN
aijbe-1035	281	28	,	,	PUNCT
aijbe-1035	281	29	&	&	CCONJ
aijbe-1035	281	30	kolade	kolade	PROPN
aijbe-1035	281	31	,	,	PUNCT
aijbe-1035	281	32	o.	o.	PROPN
aijbe-1035	281	33	r.	r.	PROPN
aijbe-1035	281	34	(	(	PUNCT
aijbe-1035	281	35	2010	2010	NUM
aijbe-1035	281	36	)	)	PUNCT
aijbe-1035	281	37	.	.	PUNCT
aijbe-1035	282	1	the	the	DET
aijbe-1035	282	2	effect	effect	NOUN
aijbe-1035	282	3	of	of	ADP
aijbe-1035	282	4	electronic	electronic	ADJ
aijbe-1035	282	5	payment	payment	NOUN
aijbe-1035	282	6	on	on	ADP
aijbe-1035	282	7	customer	customer	NOUN
aijbe-1035	282	8	service	service	NOUN
aijbe-1035	282	9	delivery	delivery	NOUN
aijbe-1035	282	10	in	in	ADP
aijbe-1035	282	11	nigerian	nigerian	ADJ
aijbe-1035	282	12	banks	bank	NOUN
aijbe-1035	282	13	.	.	PUNCT
aijbe-1035	283	1	international	international	ADJ
aijbe-1035	283	2	journal	journal	PROPN
aijbe-1035	283	3	of	of	ADP
aijbe-1035	283	4	economic	economic	ADJ
aijbe-1035	283	5	development	development	NOUN
aijbe-1035	283	6	research	research	NOUN
aijbe-1035	283	7	and	and	CCONJ
aijbe-1035	283	8	investment	investment	NOUN
aijbe-1035	283	9	(	(	PUNCT
aijbe-1035	283	10	ijedri	ijedri	PROPN
aijbe-1035	283	11	)	)	PUNCT
aijbe-1035	283	12	.	.	PUNCT
aijbe-1035	284	1	12(1	12(1	NUM
aijbe-1035	284	2	)	)	PUNCT
aijbe-1035	284	3	,	,	PUNCT
aijbe-1035	284	4	16	16	NUM
aijbe-1035	284	5	-	-	SYM
aijbe-1035	284	6	28	28	NUM
aijbe-1035	284	7	.	.	PUNCT
aijbe-1035	284	8	mbamalu	mbamalu	PROPN
aijbe-1035	284	9	,	,	PUNCT
aijbe-1035	284	10	c.	c.	NOUN
aijbe-1035	284	11	(	(	PUNCT
aijbe-1035	284	12	2022	2022	NUM
aijbe-1035	284	13	)	)	PUNCT
aijbe-1035	284	14	.	.	PUNCT
aijbe-1035	285	1	evaluation	evaluation	NOUN
aijbe-1035	285	2	of	of	ADP
aijbe-1035	285	3	e	e	NOUN
aijbe-1035	285	4	-	-	NOUN
aijbe-1035	285	5	service	service	ADJ
aijbe-1035	285	6	quality	quality	NOUN
aijbe-1035	285	7	and	and	CCONJ
aijbe-1035	285	8	customer	customer	NOUN
aijbe-1035	285	9	satisfaction	satisfaction	NOUN
aijbe-1035	285	10	on	on	ADP
aijbe-1035	285	11	point	point	NOUN
aijbe-1035	285	12	of	of	ADP
aijbe-1035	285	13	sales	sale	NOUN
aijbe-1035	285	14	in	in	ADP
aijbe-1035	285	15	anambra	anambra	PROPN
aijbe-1035	285	16	state	state	PROPN
aijbe-1035	285	17	,	,	PUNCT
aijbe-1035	285	18	nigeria	nigeria	PROPN
aijbe-1035	285	19	.	.	PUNCT
aijbe-1035	286	1	global	global	ADJ
aijbe-1035	286	2	journal	journal	PROPN
aijbe-1035	286	3	of	of	ADP
aijbe-1035	286	4	applied	apply	VERB
aijbe-1035	286	5	,	,	PUNCT
aijbe-1035	286	6	management	management	NOUN
aijbe-1035	286	7	and	and	CCONJ
aijbe-1035	286	8	social	social	ADJ
aijbe-1035	286	9	sciences	science	NOUN
aijbe-1035	286	10	.	.	PUNCT
aijbe-1035	287	1	nwachukwu	nwachukwu	PROPN
aijbe-1035	287	2	,	,	PUNCT
aijbe-1035	287	3	c.	c.	PROPN
aijbe-1035	287	4	&	&	CCONJ
aijbe-1035	287	5	okoro	okoro	PROPN
aijbe-1035	287	6	,	,	PUNCT
aijbe-1035	287	7	g.	g.	PROPN
aijbe-1035	287	8	(	(	PUNCT
aijbe-1035	287	9	2023	2023	NUM
aijbe-1035	287	10	)	)	PUNCT
aijbe-1035	287	11	.	.	PUNCT
aijbe-1035	288	1	adoption	adoption	NOUN
aijbe-1035	288	2	of	of	ADP
aijbe-1035	288	3	digital	digital	ADJ
aijbe-1035	288	4	marketing	marketing	NOUN
aijbe-1035	288	5	in	in	ADP
aijbe-1035	288	6	nigeria	nigeria	PROPN
aijbe-1035	288	7	’s	’s	PART
aijbe-1035	288	8	petroleum	petroleum	NOUN
aijbe-1035	288	9	downstream	downstream	NOUN
aijbe-1035	288	10	sector	sector	NOUN
aijbe-1035	288	11	:	:	PUNCT
aijbe-1035	288	12	opportunities	opportunity	NOUN
aijbe-1035	288	13	and	and	CCONJ
aijbe-1035	288	14	constraints	constraint	NOUN
aijbe-1035	288	15	.	.	PUNCT
aijbe-1035	289	1	african	african	ADJ
aijbe-1035	289	2	journal	journal	PROPN
aijbe-1035	289	3	of	of	ADP
aijbe-1035	289	4	business	business	NOUN
aijbe-1035	289	5	and	and	CCONJ
aijbe-1035	289	6	digital	digital	ADJ
aijbe-1035	289	7	economy	economy	NOUN
aijbe-1035	289	8	,	,	PUNCT
aijbe-1035	289	9	5(1	5(1	NUM
aijbe-1035	289	10	)	)	PUNCT
aijbe-1035	289	11	,	,	PUNCT
aijbe-1035	289	12	21	21	NUM
aijbe-1035	289	13	-	-	SYM
aijbe-1035	289	14	35	35	NUM
aijbe-1035	289	15	.	.	PUNCT
aijbe-1035	290	1	naziah	naziah	PROPN
aijbe-1035	290	2	,	,	PUNCT
aijbe-1035	290	3	m.	m.	NOUN
aijbe-1035	290	4	s.	s.	PROPN
aijbe-1035	290	5	,	,	PUNCT
aijbe-1035	290	6	&	&	CCONJ
aijbe-1035	290	7	naziah	naziah	PROPN
aijbe-1035	290	8	,	,	PUNCT
aijbe-1035	290	9	m.	m.	NOUN
aijbe-1035	290	10	s.	s.	PROPN
aijbe-1035	290	11	(	(	PUNCT
aijbe-1035	290	12	2020	2020	NUM
aijbe-1035	290	13	)	)	PUNCT
aijbe-1035	290	14	.	.	PUNCT
aijbe-1035	291	1	evaluating	evaluate	VERB
aijbe-1035	291	2	stakeholder	stakeholder	NOUN
aijbe-1035	291	3	’s	’s	PART
aijbe-1035	291	4	satisfaction	satisfaction	NOUN
aijbe-1035	291	5	with	with	ADP
aijbe-1035	291	6	the	the	DET
aijbe-1035	291	7	performance	performance	NOUN
aijbe-1035	291	8	of	of	ADP
aijbe-1035	291	9	selected	select	VERB
aijbe-1035	291	10	seaports	seaport	NOUN
aijbe-1035	291	11	in	in	ADP
aijbe-1035	291	12	nigeria	nigeria	PROPN
aijbe-1035	291	13	.	.	PUNCT
aijbe-1035	292	1	international	international	ADJ
aijbe-1035	292	2	journal	journal	NOUN
aijbe-1035	292	3	of	of	ADP
aijbe-1035	292	4	sustainable	sustainable	ADJ
aijbe-1035	292	5	building	building	NOUN
aijbe-1035	292	6	technology	technology	NOUN
aijbe-1035	292	7	and	and	CCONJ
aijbe-1035	292	8	urban	urban	ADJ
aijbe-1035	292	9	development	development	NOUN
aijbe-1035	292	10	,	,	PUNCT
aijbe-1035	292	11	11(3	11(3	NUM
aijbe-1035	292	12	)	)	PUNCT
aijbe-1035	292	13	,	,	PUNCT
aijbe-1035	292	14	142	142	NUM
aijbe-1035	292	15	-	-	SYM
aijbe-1035	292	16	152	152	NUM
aijbe-1035	292	17	.	.	PUNCT
aijbe-1035	293	1	obong	obong	PROPN
aijbe-1035	293	2	,	,	PUNCT
aijbe-1035	293	3	j.	j.	PROPN
aijbe-1035	293	4	a.	a.	PROPN
aijbe-1035	293	5	&	&	CCONJ
aijbe-1035	293	6	ekanem	ekanem	PROPN
aijbe-1035	293	7	,	,	PUNCT
aijbe-1035	293	8	e.	e.	PROPN
aijbe-1035	293	9	u.	u.	PROPN
aijbe-1035	293	10	(	(	PUNCT
aijbe-1035	293	11	2022	2022	NUM
aijbe-1035	293	12	)	)	PUNCT
aijbe-1035	293	13	.	.	PUNCT
aijbe-1035	294	1	social	social	ADJ
aijbe-1035	294	2	media	medium	NOUN
aijbe-1035	294	3	usage	usage	NOUN
aijbe-1035	294	4	and	and	CCONJ
aijbe-1035	294	5	marketing	marketing	NOUN
aijbe-1035	294	6	effectiveness	effectiveness	NOUN
aijbe-1035	294	7	among	among	ADP
aijbe-1035	294	8	sme	sme	PROPN
aijbe-1035	294	9	’s	’s	X
aijbe-1035	294	10	in	in	ADP
aijbe-1035	294	11	akwaibom	akwaibom	NOUN
aijbe-1035	294	12	state	state	NOUN
aijbe-1035	294	13	.	.	PUNCT
aijbe-1035	295	1	nigerian	nigerian	ADJ
aijbe-1035	295	2	journal	journal	PROPN
aijbe-1035	295	3	of	of	ADP
aijbe-1035	295	4	digital	digital	ADJ
aijbe-1035	295	5	marketing	marketing	NOUN
aijbe-1035	295	6	,	,	PUNCT
aijbe-1035	295	7	8(1	8(1	NOUN
aijbe-1035	295	8	)	)	PUNCT
aijbe-1035	295	9	,	,	PUNCT
aijbe-1035	295	10	13	13	NUM
aijbe-1035	295	11	-	-	SYM
aijbe-1035	295	12	28	28	NUM
aijbe-1035	295	13	.	.	PUNCT
aijbe-1035	296	1	sakyi	sakyi	ADJ
aijbe-1035	296	2	,	,	PUNCT
aijbe-1035	296	3	d.	d.	PROPN
aijbe-1035	296	4	,	,	PUNCT
aijbe-1035	296	5	appiah	appiah	PROPN
aijbe-1035	296	6	,	,	PUNCT
aijbe-1035	296	7	c.	c.	PROPN
aijbe-1035	296	8	k.	k.	PROPN
aijbe-1035	296	9	,	,	PUNCT
aijbe-1035	296	10	ayesu	ayesu	PROPN
aijbe-1035	296	11	,	,	PUNCT
aijbe-1035	296	12	e.	e.	PROPN
aijbe-1035	296	13	k.	k.	PROPN
aijbe-1035	296	14	,	,	PUNCT
aijbe-1035	296	15	&	&	CCONJ
aijbe-1035	296	16	baidoo	baidoo	PROPN
aijbe-1035	296	17	,	,	PUNCT
aijbe-1035	296	18	s.	s.	PROPN
aijbe-1035	296	19	t.	t.	PROPN
aijbe-1035	296	20	(	(	PUNCT
aijbe-1035	296	21	2020	2020	NUM
aijbe-1035	296	22	)	)	PUNCT
aijbe-1035	296	23	.	.	PUNCT
aijbe-1035	297	1	a	a	DET
aijbe-1035	297	2	terminal	terminal	ADJ
aijbe-1035	297	3	level	level	NOUN
aijbe-1035	297	4	analysis	analysis	NOUN
aijbe-1035	297	5	of	of	ADP
aijbe-1035	297	6	service	service	NOUN
aijbe-1035	297	7	quality	quality	NOUN
aijbe-1035	297	8	at	at	ADP
aijbe-1035	297	9	nigerian	nigerian	ADJ
aijbe-1035	297	10	seaports	seaport	NOUN
aijbe-1035	297	11	.	.	PUNCT
aijbe-1035	298	1	journal	journal	PROPN
aijbe-1035	298	2	of	of	ADP
aijbe-1035	298	3	shipping	shipping	NOUN
aijbe-1035	298	4	and	and	CCONJ
aijbe-1035	298	5	trade	trade	NOUN
aijbe-1035	298	6	,	,	PUNCT
aijbe-1035	298	7	5(17	5(17	NUM
aijbe-1035	298	8	)	)	PUNCT
aijbe-1035	298	9	.	.	PUNCT
aijbe-1035	299	1	udonde	udonde	PROPN
aijbe-1035	299	2	,	,	PUNCT
aijbe-1035	299	3	u.e	u.e	PROPN
aijbe-1035	299	4	,	,	PUNCT
aijbe-1035	299	5	akpan	akpan	NOUN
aijbe-1035	299	6	,	,	PUNCT
aijbe-1035	299	7	a.o	a.o	PROPN
aijbe-1035	299	8	.	.	PROPN
aijbe-1035	299	9	and	and	CCONJ
aijbe-1035	299	10	awah	awah	PROPN
aijbe-1035	299	11	,	,	PUNCT
aijbe-1035	299	12	a.e	a.e	PROPN
aijbe-1035	299	13	.	.	PROPN
aijbe-1035	299	14	(	(	PUNCT
aijbe-1035	299	15	2022	2022	NUM
aijbe-1035	299	16	)	)	PUNCT
aijbe-1035	299	17	.	.	PUNCT
aijbe-1035	300	1	internal	internal	ADJ
aijbe-1035	300	2	marketing	marketing	NOUN
aijbe-1035	300	3	and	and	CCONJ
aijbe-1035	300	4	employee	employee	NOUN
aijbe-1035	300	5	performance	performance	NOUN
aijbe-1035	300	6	in	in	ADP
aijbe-1035	300	7	insurance	insurance	NOUN
aijbe-1035	300	8	industry	industry	NOUN
aijbe-1035	300	9	in	in	ADP
aijbe-1035	300	10	nigeria	nigeria	PROPN
aijbe-1035	300	11	,	,	PUNCT
aijbe-1035	300	12	british	british	ADJ
aijbe-1035	300	13	,	,	PUNCT
aijbe-1035	300	14	international	international	ADJ
aijbe-1035	300	15	journal	journal	NOUN
aijbe-1035	300	16	of	of	ADP
aijbe-1035	300	17	business	business	NOUN
aijbe-1035	300	18	and	and	CCONJ
aijbe-1035	300	19	marketing	marketing	NOUN
aijbe-1035	300	20	research	research	NOUN
aijbe-1035	300	21	,	,	PUNCT
aijbe-1035	300	22	5(1	5(1	NUM
aijbe-1035	300	23	)	)	PUNCT
aijbe-1035	300	24	,	,	PUNCT
aijbe-1035	300	25	1	1	NUM
aijbe-1035	300	26	-	-	SYM
aijbe-1035	300	27	22	22	NUM
aijbe-1035	300	28	.	.	PUNCT
aijbe-1035	301	1	udonde	udonde	PROPN
aijbe-1035	301	2	,	,	PUNCT
aijbe-1035	301	3	u.e	u.e	PROPN
aijbe-1035	301	4	.	.	PROPN
aijbe-1035	301	5	,	,	PUNCT
aijbe-1035	301	6	awah	awah	PROPN
aijbe-1035	301	7	,	,	PUNCT
aijbe-1035	301	8	a.e	a.e	PROPN
aijbe-1035	301	9	.	.	PROPN
aijbe-1035	301	10	and	and	CCONJ
aijbe-1035	301	11	akpan	akpan	PROPN
aijbe-1035	301	12	,	,	PUNCT
aijbe-1035	301	13	a.o	a.o	PROPN
aijbe-1035	301	14	.	.	PROPN
aijbe-1035	301	15	(	(	PUNCT
aijbe-1035	301	16	2022	2022	NUM
aijbe-1035	301	17	)	)	PUNCT
aijbe-1035	301	18	.	.	PUNCT
aijbe-1035	302	1	effect	effect	NOUN
aijbe-1035	302	2	of	of	ADP
aijbe-1035	302	3	communication	communication	NOUN
aijbe-1035	302	4	and	and	CCONJ
aijbe-1035	302	5	empowerment	empowerment	NOUN
aijbe-1035	302	6	on	on	ADP
aijbe-1035	302	7	sales	sale	NOUN
aijbe-1035	302	8	-	-	PUNCT
aijbe-1035	302	9	force	force	NOUN
aijbe-1035	302	10	performance	performance	NOUN
aijbe-1035	302	11	in	in	ADP
aijbe-1035	302	12	the	the	DET
aijbe-1035	302	13	nigerian	nigerian	ADJ
aijbe-1035	302	14	insurance	insurance	NOUN
aijbe-1035	302	15	industry	industry	NOUN
aijbe-1035	302	16	.	.	PUNCT
aijbe-1035	303	1	advance	advance	PROPN
aijbe-1035	303	2	journal	journal	PROPN
aijbe-1035	303	3	of	of	ADP
aijbe-1035	303	4	economic	economic	ADJ
aijbe-1035	303	5	and	and	CCONJ
aijbe-1035	303	6	marketing	marketing	NOUN
aijbe-1035	303	7	research	research	NOUN
aijbe-1035	303	8	,	,	PUNCT
aijbe-1035	303	9	7(11	7(11	NUM
aijbe-1035	303	10	)	)	PUNCT
aijbe-1035	303	11	.	.	PUNCT
aijbe-1035	304	1	udoh	udoh	PROPN
aijbe-1035	304	2	,	,	PUNCT
aijbe-1035	304	3	i.s	i.s	PROPN
aijbe-1035	304	4	.	.	PROPN
aijbe-1035	304	5	,	,	PUNCT
aijbe-1035	304	6	jospeh	jospeh	PROPN
aijbe-1035	304	7	,	,	PUNCT
aijbe-1035	304	8	u.e	u.e	PROPN
aijbe-1035	304	9	.	.	PROPN
aijbe-1035	304	10	and	and	CCONJ
aijbe-1035	304	11	awah	awah	PROPN
aijbe-1035	304	12	,	,	PUNCT
aijbe-1035	304	13	a.	a.	NOUN
aijbe-1035	304	14	(	(	PUNCT
aijbe-1035	304	15	2022	2022	NUM
aijbe-1035	304	16	)	)	PUNCT
aijbe-1035	304	17	.	.	PUNCT
aijbe-1035	305	1	service	service	NOUN
aijbe-1035	305	2	experience	experience	NOUN
aijbe-1035	305	3	and	and	CCONJ
aijbe-1035	305	4	passengers	passenger	NOUN
aijbe-1035	305	5	’	'	PUNCT
aijbe-1035	305	6	patronage	patronage	NOUN
aijbe-1035	305	7	of	of	ADP
aijbe-1035	305	8	transit	transit	NOUN
aijbe-1035	305	9	companies	company	NOUN
aijbe-1035	305	10	in	in	ADP
aijbe-1035	305	11	the	the	DET
aijbe-1035	305	12	south	south	ADJ
aijbe-1035	305	13	-	-	PUNCT
aijbe-1035	305	14	south	south	NOUN
aijbe-1035	305	15	region	region	NOUN
aijbe-1035	305	16	of	of	ADP
aijbe-1035	305	17	nigeria	nigeria	PROPN
aijbe-1035	305	18	.	.	PUNCT
aijbe-1035	306	1	british	british	PROPN
aijbe-1035	306	2	journal	journal	PROPN
aijbe-1035	306	3	.	.	PUNCT
aijbe-1035	307	1	ugboma	ugboma	PROPN
aijbe-1035	307	2	,	,	PUNCT
aijbe-1035	307	3	c.	c.	NOUN
aijbe-1035	307	4	,	,	PUNCT
aijbe-1035	307	5	ogwude	ogwude	NOUN
aijbe-1035	307	6	,	,	PUNCT
aijbe-1035	307	7	i.	i.	PROPN
aijbe-1035	307	8	c.	c.	PROPN
aijbe-1035	307	9	,	,	PUNCT
aijbe-1035	307	10	ugboma	ugboma	PROPN
aijbe-1035	307	11	,	,	PUNCT
aijbe-1035	307	12	o.	o.	PROPN
aijbe-1035	307	13	,	,	PUNCT
aijbe-1035	307	14	&	&	CCONJ
aijbe-1035	307	15	nnadi	nnadi	PROPN
aijbe-1035	307	16	,	,	PUNCT
aijbe-1035	307	17	k.	k.	PROPN
aijbe-1035	307	18	(	(	PUNCT
aijbe-1035	307	19	2007	2007	NUM
aijbe-1035	307	20	)	)	PUNCT
aijbe-1035	307	21	.	.	PUNCT
aijbe-1035	308	1	service	service	NOUN
aijbe-1035	308	2	quality	quality	NOUN
aijbe-1035	308	3	and	and	CCONJ
aijbe-1035	308	4	satisfaction	satisfaction	NOUN
aijbe-1035	308	5	measurements	measurement	NOUN
aijbe-1035	308	6	in	in	ADP
aijbe-1035	308	7	nigerian	nigerian	ADJ
aijbe-1035	308	8	ports	port	NOUN
aijbe-1035	308	9	:	:	PUNCT
aijbe-1035	308	10	an	an	DET
aijbe-1035	308	11	exploration	exploration	NOUN
aijbe-1035	308	12	.	.	PUNCT
aijbe-1035	309	1	maritime	maritime	ADJ
aijbe-1035	309	2	policy	policy	NOUN
aijbe-1035	309	3	&	&	CCONJ
aijbe-1035	309	4	management	management	NOUN
aijbe-1035	309	5	,	,	PUNCT
aijbe-1035	309	6	34(4	34(4	NUM
aijbe-1035	309	7	)	)	PUNCT
aijbe-1035	309	8	,	,	PUNCT
aijbe-1035	309	9	331	331	NUM
aijbe-1035	309	10	-	-	SYM
aijbe-1035	309	11	346	346	NUM
aijbe-1035	309	12	.	.	PUNCT