id	sid	tid	token	lemma	pos
aijssr-173	1	1	american	american	PROPN
aijssr-173	1	2	international	international	PROPN
aijssr-173	1	3	journal	journal	PROPN
aijssr-173	1	4	of	of	ADP
aijssr-173	1	5	social	social	ADJ
aijssr-173	1	6	science	science	NOUN
aijssr-173	1	7	research	research	NOUN
aijssr-173	1	8	;	;	PUNCT
aijssr-173	1	9	vol	vol	NOUN
aijssr-173	1	10	.	.	NOUN
aijssr-173	1	11	2	2	NUM
aijssr-173	1	12	,	,	PUNCT
aijssr-173	1	13	no	no	INTJ
aijssr-173	1	14	.	.	NOUN
aijssr-173	1	15	2	2	NUM
aijssr-173	1	16	;	;	PUNCT
aijssr-173	1	17	2018	2018	NUM
aijssr-173	1	18	issn	issn	VERB
aijssr-173	1	19	2576	2576	NUM
aijssr-173	1	20	-	-	PUNCT
aijssr-173	1	21	103x	103x	NOUN
aijssr-173	1	22	e	e	NOUN
aijssr-173	1	23	-	-	NOUN
aijssr-173	1	24	issn	issn	VERB
aijssr-173	1	25	2576	2576	NUM
aijssr-173	1	26	-	-	PUNCT
aijssr-173	1	27	1048	1048	NUM
aijssr-173	1	28	published	publish	VERB
aijssr-173	1	29	by	by	ADP
aijssr-173	1	30	centre	centre	NOUN
aijssr-173	1	31	for	for	ADP
aijssr-173	1	32	research	research	NOUN
aijssr-173	1	33	on	on	ADP
aijssr-173	1	34	islamic	islamic	ADJ
aijssr-173	1	35	banking	banking	PROPN
aijssr-173	1	36	&	&	CCONJ
aijssr-173	1	37	finance	finance	PROPN
aijssr-173	1	38	and	and	CCONJ
aijssr-173	1	39	business	business	NOUN
aijssr-173	1	40	,	,	PUNCT
aijssr-173	1	41	usa	usa	PROPN
aijssr-173	1	42	1	1	NUM
aijssr-173	1	43	balance	balance	NOUN
aijssr-173	1	44	scorecard	scorecard	NOUN
aijssr-173	1	45	implementation	implementation	NOUN
aijssr-173	1	46	challenges	challenge	NOUN
aijssr-173	1	47	in	in	ADP
aijssr-173	1	48	institution	institution	NOUN
aijssr-173	1	49	of	of	ADP
aijssr-173	1	50	higher	high	ADJ
aijssr-173	1	51	learning	learning	NOUN
aijssr-173	1	52	:	:	PUNCT
aijssr-173	1	53	overview	overview	NOUN
aijssr-173	1	54	of	of	ADP
aijssr-173	1	55	prior	prior	ADJ
aijssr-173	1	56	studies	study	NOUN
aijssr-173	1	57	peter	peter	PROPN
aijssr-173	1	58	u.	u.	PROPN
aijssr-173	1	59	anuforo	anuforo	PROPN
aijssr-173	1	60	1	1	NUM
aijssr-173	1	61	,	,	PUNCT
aijssr-173	1	62	hazeline	hazeline	ADJ
aijssr-173	1	63	ayoup	ayoup	PROPN
aijssr-173	1	64	2	2	NUM
aijssr-173	1	65	&	&	CCONJ
aijssr-173	1	66	nasiru	nasiru	PROPN
aijssr-173	1	67	saidu	saidu	VERB
aijssr-173	1	68	3	3	NUM
aijssr-173	1	69	1	1	NUM
aijssr-173	1	70	department	department	NOUN
aijssr-173	1	71	of	of	ADP
aijssr-173	1	72	accounting	accounting	NOUN
aijssr-173	1	73	,	,	PUNCT
aijssr-173	1	74	university	university	NOUN
aijssr-173	1	75	of	of	ADP
aijssr-173	1	76	maiduguri	maiduguri	PROPN
aijssr-173	1	77	nigeria	nigeria	PROPN
aijssr-173	1	78	,	,	PUNCT
aijssr-173	1	79	nigeria	nigeria	PROPN
aijssr-173	1	80	2	2	NUM
aijssr-173	1	81	tunku	tunku	PROPN
aijssr-173	1	82	puteri	puteri	PROPN
aijssr-173	1	83	intan	intan	PROPN
aijssr-173	1	84	safinaz	safinaz	VERB
aijssr-173	1	85	school	school	NOUN
aijssr-173	1	86	of	of	ADP
aijssr-173	1	87	accountancy	accountancy	NOUN
aijssr-173	1	88	(	(	PUNCT
aijssr-173	1	89	tissa	tissa	NOUN
aijssr-173	1	90	-	-	PUNCT
aijssr-173	1	91	uum	uum	PROPN
aijssr-173	1	92	)	)	PUNCT
aijssr-173	1	93	,	,	PUNCT
aijssr-173	1	94	college	college	NOUN
aijssr-173	1	95	of	of	ADP
aijssr-173	1	96	business	business	NOUN
aijssr-173	1	97	,	,	PUNCT
aijssr-173	1	98	universiti	universiti	PROPN
aijssr-173	1	99	utara	utara	PROPN
aijssr-173	1	100	malaysia	malaysia	PROPN
aijssr-173	1	101	,	,	PUNCT
aijssr-173	1	102	06010	06010	NUM
aijssr-173	1	103	uum	uum	PROPN
aijssr-173	1	104	sintok	sintok	ADJ
aijssr-173	1	105	,	,	PUNCT
aijssr-173	1	106	kedah	kedah	PROPN
aijssr-173	1	107	,	,	PUNCT
aijssr-173	1	108	malaysia	malaysia	PROPN
aijssr-173	1	109	3	3	NUM
aijssr-173	1	110	department	department	PROPN
aijssr-173	1	111	of	of	ADP
aijssr-173	1	112	business	business	PROPN
aijssr-173	1	113	administration	administration	PROPN
aijssr-173	1	114	,	,	PUNCT
aijssr-173	1	115	bauchi	bauchi	ADJ
aijssr-173	1	116	state	state	PROPN
aijssr-173	1	117	university	university	NOUN
aijssr-173	1	118	gadau	gadau	NOUN
aijssr-173	1	119	,	,	PUNCT
aijssr-173	1	120	nigeria	nigeria	PROPN
aijssr-173	1	121	correspondence	correspondence	NOUN
aijssr-173	1	122	:	:	PUNCT
aijssr-173	2	1	peter	peter	PROPN
aijssr-173	2	2	u.	u.	PROPN
aijssr-173	2	3	anuforo	anuforo	PROPN
aijssr-173	2	4	,	,	PUNCT
aijssr-173	2	5	department	department	NOUN
aijssr-173	2	6	of	of	ADP
aijssr-173	2	7	accounting	accounting	PROPN
aijssr-173	2	8	,	,	PUNCT
aijssr-173	2	9	university	university	NOUN
aijssr-173	2	10	of	of	ADP
aijssr-173	2	11	maiduguri	maiduguri	PROPN
aijssr-173	2	12	nigeria	nigeria	PROPN
aijssr-173	2	13	,	,	PUNCT
aijssr-173	2	14	e	e	NOUN
aijssr-173	2	15	-	-	NOUN
aijssr-173	2	16	mail	mail	NOUN
aijssr-173	2	17	:	:	PUNCT
aijssr-173	2	18	peteru.love@gmail.com	peteru.love@gmail.com	X
aijssr-173	2	19	received	receive	VERB
aijssr-173	2	20	:	:	PUNCT
aijssr-173	2	21	may	may	AUX
aijssr-173	2	22	22	22	NUM
aijssr-173	2	23	,	,	PUNCT
aijssr-173	2	24	2018	2018	NUM
aijssr-173	2	25	accepted	accept	VERB
aijssr-173	2	26	:	:	PUNCT
aijssr-173	2	27	may	may	AUX
aijssr-173	2	28	30	30	NUM
aijssr-173	2	29	,	,	PUNCT
aijssr-173	2	30	2018	2018	NUM
aijssr-173	2	31	online	online	ADV
aijssr-173	2	32	published	publish	VERB
aijssr-173	2	33	:	:	PUNCT
aijssr-173	2	34	june	june	PROPN
aijssr-173	2	35	8	8	NUM
aijssr-173	2	36	,	,	PUNCT
aijssr-173	2	37	2018	2018	NUM
aijssr-173	2	38	abstract	abstract	NOUN
aijssr-173	2	39	the	the	DET
aijssr-173	2	40	incessant	incessant	NOUN
aijssr-173	2	41	decline	decline	NOUN
aijssr-173	2	42	in	in	ADP
aijssr-173	2	43	the	the	DET
aijssr-173	2	44	performance	performance	NOUN
aijssr-173	2	45	of	of	ADP
aijssr-173	2	46	malaysian	malaysian	ADJ
aijssr-173	2	47	public	public	ADJ
aijssr-173	2	48	institution	institution	NOUN
aijssr-173	2	49	of	of	ADP
aijssr-173	2	50	higher	high	ADJ
aijssr-173	2	51	learning	learning	NOUN
aijssr-173	2	52	since	since	SCONJ
aijssr-173	2	53	2007	2007	NUM
aijssr-173	2	54	to	to	ADP
aijssr-173	2	55	date	date	NOUN
aijssr-173	2	56	has	have	AUX
aijssr-173	2	57	brought	bring	VERB
aijssr-173	2	58	to	to	ADP
aijssr-173	2	59	fore	fore	NOUN
aijssr-173	2	60	the	the	DET
aijssr-173	2	61	question	question	NOUN
aijssr-173	2	62	of	of	ADP
aijssr-173	2	63	its	its	PRON
aijssr-173	2	64	performance	performance	NOUN
aijssr-173	2	65	management	management	NOUN
aijssr-173	2	66	process	process	NOUN
aijssr-173	2	67	.	.	PUNCT
aijssr-173	3	1	studies	study	NOUN
aijssr-173	3	2	have	have	AUX
aijssr-173	3	3	shown	show	VERB
aijssr-173	3	4	that	that	SCONJ
aijssr-173	3	5	performance	performance	NOUN
aijssr-173	3	6	management	management	NOUN
aijssr-173	3	7	is	be	AUX
aijssr-173	3	8	a	a	DET
aijssr-173	3	9	general	general	ADJ
aijssr-173	3	10	phenomenon	phenomenon	NOUN
aijssr-173	3	11	in	in	ADP
aijssr-173	3	12	the	the	DET
aijssr-173	3	13	institution	institution	NOUN
aijssr-173	3	14	of	of	ADP
aijssr-173	3	15	higher	high	ADJ
aijssr-173	3	16	learning	learning	NOUN
aijssr-173	3	17	worldwide	worldwide	ADV
aijssr-173	3	18	.	.	PUNCT
aijssr-173	4	1	the	the	DET
aijssr-173	4	2	implementation	implementation	NOUN
aijssr-173	4	3	issues	issue	NOUN
aijssr-173	4	4	of	of	ADP
aijssr-173	4	5	balance	balance	NOUN
aijssr-173	4	6	scorecard	scorecard	NOUN
aijssr-173	4	7	(	(	PUNCT
aijssr-173	4	8	bsc	bsc	PROPN
aijssr-173	4	9	)	)	PUNCT
aijssr-173	4	10	is	be	AUX
aijssr-173	4	11	more	more	ADV
aijssr-173	4	12	pronounced	pronounce	VERB
aijssr-173	4	13	in	in	ADP
aijssr-173	4	14	the	the	DET
aijssr-173	4	15	non	non	ADJ
aijssr-173	4	16	-	-	ADJ
aijssr-173	4	17	profit	profit	ADJ
aijssr-173	4	18	outfit	outfit	NOUN
aijssr-173	4	19	and	and	CCONJ
aijssr-173	4	20	governmental	governmental	ADJ
aijssr-173	4	21	organizations	organization	NOUN
aijssr-173	4	22	(	(	PUNCT
aijssr-173	4	23	npgos	npgos	PROPN
aijssr-173	4	24	)	)	PUNCT
aijssr-173	4	25	compared	compare	VERB
aijssr-173	4	26	to	to	ADP
aijssr-173	4	27	the	the	DET
aijssr-173	4	28	profit	profit	NOUN
aijssr-173	4	29	-	-	PUNCT
aijssr-173	4	30	oriented	orient	VERB
aijssr-173	4	31	outfit	outfit	NOUN
aijssr-173	4	32	.	.	PUNCT
aijssr-173	5	1	reasons	reason	NOUN
aijssr-173	5	2	being	be	AUX
aijssr-173	5	3	that	that	SCONJ
aijssr-173	5	4	the	the	DET
aijssr-173	5	5	bsc	bsc	PROPN
aijssr-173	5	6	was	be	AUX
aijssr-173	5	7	originally	originally	ADV
aijssr-173	5	8	developed	develop	VERB
aijssr-173	5	9	and	and	CCONJ
aijssr-173	5	10	(	(	PUNCT
aijssr-173	5	11	or	or	CCONJ
aijssr-173	5	12	)	)	PUNCT
aijssr-173	5	13	meant	mean	VERB
aijssr-173	5	14	for	for	ADP
aijssr-173	5	15	the	the	DET
aijssr-173	5	16	profit	profit	NOUN
aijssr-173	5	17	-	-	PUNCT
aijssr-173	5	18	oriented	orient	VERB
aijssr-173	5	19	outfit	outfit	NOUN
aijssr-173	5	20	and	and	CCONJ
aijssr-173	5	21	not	not	PART
aijssr-173	5	22	exactly	exactly	ADV
aijssr-173	5	23	the	the	DET
aijssr-173	5	24	other	other	ADJ
aijssr-173	5	25	way	way	NOUN
aijssr-173	5	26	round	round	ADV
aijssr-173	5	27	.	.	PUNCT
aijssr-173	6	1	the	the	DET
aijssr-173	6	2	purpose	purpose	NOUN
aijssr-173	6	3	of	of	ADP
aijssr-173	6	4	this	this	DET
aijssr-173	6	5	paper	paper	NOUN
aijssr-173	6	6	is	be	AUX
aijssr-173	6	7	to	to	PART
aijssr-173	6	8	provide	provide	VERB
aijssr-173	6	9	insight	insight	NOUN
aijssr-173	6	10	into	into	ADP
aijssr-173	6	11	the	the	DET
aijssr-173	6	12	issues	issue	NOUN
aijssr-173	6	13	of	of	ADP
aijssr-173	6	14	performance	performance	NOUN
aijssr-173	6	15	management	management	NOUN
aijssr-173	6	16	in	in	ADP
aijssr-173	6	17	the	the	DET
aijssr-173	6	18	institution	institution	NOUN
aijssr-173	6	19	of	of	ADP
aijssr-173	6	20	higher	high	ADJ
aijssr-173	6	21	learning	learning	NOUN
aijssr-173	6	22	and	and	CCONJ
aijssr-173	6	23	specifically	specifically	ADV
aijssr-173	6	24	regarding	regard	VERB
aijssr-173	6	25	the	the	DET
aijssr-173	6	26	implementation	implementation	NOUN
aijssr-173	6	27	issues	issue	NOUN
aijssr-173	6	28	of	of	ADP
aijssr-173	6	29	bsc	bsc	PROPN
aijssr-173	6	30	encountered	encounter	VERB
aijssr-173	6	31	among	among	ADP
aijssr-173	6	32	malaysia	malaysia	PROPN
aijssr-173	6	33	public	public	ADJ
aijssr-173	6	34	institution	institution	NOUN
aijssr-173	6	35	of	of	ADP
aijssr-173	6	36	higher	high	ADJ
aijssr-173	6	37	learning	learning	NOUN
aijssr-173	6	38	.	.	PUNCT
aijssr-173	7	1	this	this	DET
aijssr-173	7	2	study	study	NOUN
aijssr-173	7	3	provides	provide	VERB
aijssr-173	7	4	a	a	DET
aijssr-173	7	5	review	review	NOUN
aijssr-173	7	6	of	of	ADP
aijssr-173	7	7	previous	previous	ADJ
aijssr-173	7	8	literature	literature	NOUN
aijssr-173	7	9	on	on	ADP
aijssr-173	7	10	the	the	DET
aijssr-173	7	11	bsc	bsc	PROPN
aijssr-173	7	12	implementation	implementation	NOUN
aijssr-173	7	13	issues	issue	NOUN
aijssr-173	7	14	.	.	PUNCT
aijssr-173	8	1	several	several	ADJ
aijssr-173	8	2	implementation	implementation	NOUN
aijssr-173	8	3	issues	issue	NOUN
aijssr-173	8	4	identified	identify	VERB
aijssr-173	8	5	from	from	ADP
aijssr-173	8	6	the	the	DET
aijssr-173	8	7	literatures	literature	NOUN
aijssr-173	8	8	are	be	AUX
aijssr-173	8	9	strategy	strategy	NOUN
aijssr-173	8	10	misalignment	misalignment	NOUN
aijssr-173	8	11	,	,	PUNCT
aijssr-173	8	12	strategy	strategy	NOUN
aijssr-173	8	13	communication	communication	NOUN
aijssr-173	8	14	issues	issue	NOUN
aijssr-173	8	15	,	,	PUNCT
aijssr-173	8	16	manager	manager	NOUN
aijssr-173	8	17	’s	’s	PART
aijssr-173	8	18	acceptance	acceptance	NOUN
aijssr-173	8	19	/	/	SYM
aijssr-173	8	20	employees	employee	NOUN
aijssr-173	8	21	buy	buy	VERB
aijssr-173	8	22	-	-	PUNCT
aijssr-173	8	23	in	in	NOUN
aijssr-173	8	24	,	,	PUNCT
aijssr-173	8	25	the	the	DET
aijssr-173	8	26	issue	issue	NOUN
aijssr-173	8	27	of	of	ADP
aijssr-173	8	28	clarity	clarity	NOUN
aijssr-173	8	29	of	of	ADP
aijssr-173	8	30	vision	vision	NOUN
aijssr-173	8	31	,	,	PUNCT
aijssr-173	8	32	mission	mission	NOUN
aijssr-173	8	33	,	,	PUNCT
aijssr-173	8	34	strategy	strategy	NOUN
aijssr-173	8	35	,	,	PUNCT
aijssr-173	8	36	and	and	CCONJ
aijssr-173	8	37	outcome	outcome	NOUN
aijssr-173	8	38	,	,	PUNCT
aijssr-173	8	39	and	and	CCONJ
aijssr-173	8	40	strategy	strategy	NOUN
aijssr-173	8	41	map	map	NOUN
aijssr-173	8	42	implementation	implementation	NOUN
aijssr-173	8	43	issues	issue	NOUN
aijssr-173	8	44	.	.	PUNCT
aijssr-173	9	1	findings	finding	NOUN
aijssr-173	9	2	revealed	reveal	VERB
aijssr-173	9	3	that	that	SCONJ
aijssr-173	9	4	the	the	DET
aijssr-173	9	5	implementation	implementation	NOUN
aijssr-173	9	6	issues	issue	NOUN
aijssr-173	9	7	of	of	ADP
aijssr-173	9	8	the	the	DET
aijssr-173	9	9	bsc	bsc	PROPN
aijssr-173	9	10	among	among	ADP
aijssr-173	9	11	malaysia	malaysia	PROPN
aijssr-173	9	12	public	public	ADJ
aijssr-173	9	13	institution	institution	NOUN
aijssr-173	9	14	actually	actually	ADV
aijssr-173	9	15	helps	help	VERB
aijssr-173	9	16	to	to	PART
aijssr-173	9	17	unravel	unravel	VERB
aijssr-173	9	18	the	the	DET
aijssr-173	9	19	pitfalls	pitfall	NOUN
aijssr-173	9	20	of	of	ADP
aijssr-173	9	21	bsc	bsc	PROPN
aijssr-173	9	22	project	project	NOUN
aijssr-173	9	23	and	and	CCONJ
aijssr-173	9	24	provides	provide	VERB
aijssr-173	9	25	a	a	DET
aijssr-173	9	26	roadmap	roadmap	NOUN
aijssr-173	9	27	show	show	NOUN
aijssr-173	9	28	that	that	PRON
aijssr-173	9	29	can	can	AUX
aijssr-173	9	30	improve	improve	VERB
aijssr-173	9	31	and	and	CCONJ
aijssr-173	9	32	sustain	sustain	VERB
aijssr-173	9	33	effective	effective	ADJ
aijssr-173	9	34	performance	performance	NOUN
aijssr-173	9	35	management	management	NOUN
aijssr-173	9	36	.	.	PUNCT
aijssr-173	10	1	the	the	DET
aijssr-173	10	2	implication	implication	NOUN
aijssr-173	10	3	of	of	ADP
aijssr-173	10	4	this	this	DET
aijssr-173	10	5	study	study	NOUN
aijssr-173	10	6	is	be	AUX
aijssr-173	10	7	aimed	aim	VERB
aijssr-173	10	8	at	at	ADP
aijssr-173	10	9	providing	provide	VERB
aijssr-173	10	10	the	the	DET
aijssr-173	10	11	means	mean	NOUN
aijssr-173	10	12	by	by	ADP
aijssr-173	10	13	which	which	PRON
aijssr-173	10	14	the	the	DET
aijssr-173	10	15	malaysian	malaysian	ADJ
aijssr-173	10	16	public	public	ADJ
aijssr-173	10	17	institution	institution	NOUN
aijssr-173	10	18	of	of	ADP
aijssr-173	10	19	higher	high	ADJ
aijssr-173	10	20	learning	learning	NOUN
aijssr-173	10	21	can	can	AUX
aijssr-173	10	22	identify	identify	VERB
aijssr-173	10	23	the	the	DET
aijssr-173	10	24	issues	issue	NOUN
aijssr-173	10	25	inherent	inherent	ADJ
aijssr-173	10	26	in	in	ADP
aijssr-173	10	27	bsc	bsc	PROPN
aijssr-173	10	28	implementation	implementation	NOUN
aijssr-173	10	29	or	or	CCONJ
aijssr-173	10	30	strategy	strategy	NOUN
aijssr-173	10	31	implementation	implementation	NOUN
aijssr-173	10	32	and	and	CCONJ
aijssr-173	10	33	the	the	DET
aijssr-173	10	34	way	way	NOUN
aijssr-173	10	35	forward	forward	ADV
aijssr-173	10	36	.	.	PUNCT
aijssr-173	11	1	keywords	keyword	NOUN
aijssr-173	11	2	:	:	PUNCT
aijssr-173	11	3	balance	balance	NOUN
aijssr-173	11	4	scorecard	scorecard	NOUN
aijssr-173	11	5	,	,	PUNCT
aijssr-173	11	6	malaysia	malaysia	ADJ
aijssr-173	11	7	public	public	ADJ
aijssr-173	11	8	institution	institution	NOUN
aijssr-173	11	9	of	of	ADP
aijssr-173	11	10	higher	high	ADJ
aijssr-173	11	11	learning	learning	NOUN
aijssr-173	11	12	,	,	PUNCT
aijssr-173	11	13	performance	performance	NOUN
aijssr-173	11	14	management	management	NOUN
aijssr-173	11	15	,	,	PUNCT
aijssr-173	11	16	strategy	strategy	NOUN
aijssr-173	11	17	alignment	alignment	NOUN
aijssr-173	11	18	,	,	PUNCT
aijssr-173	11	19	strategy	strategy	NOUN
aijssr-173	11	20	map	map	NOUN
aijssr-173	11	21	.	.	PUNCT
aijssr-173	12	1	1.introduction	1.introduction	NUM
aijssr-173	12	2	the	the	DET
aijssr-173	12	3	incessant	incessant	ADJ
aijssr-173	12	4	decline	decline	NOUN
aijssr-173	12	5	in	in	ADP
aijssr-173	12	6	the	the	DET
aijssr-173	12	7	performance	performance	NOUN
aijssr-173	12	8	of	of	ADP
aijssr-173	12	9	malaysian	malaysian	ADJ
aijssr-173	12	10	public	public	ADJ
aijssr-173	12	11	institution	institution	NOUN
aijssr-173	12	12	of	of	ADP
aijssr-173	12	13	higher	high	ADJ
aijssr-173	12	14	learning	learning	NOUN
aijssr-173	12	15	since	since	SCONJ
aijssr-173	12	16	2007	2007	NUM
aijssr-173	12	17	to	to	ADP
aijssr-173	12	18	date	date	NOUN
aijssr-173	12	19	has	have	AUX
aijssr-173	12	20	brought	bring	VERB
aijssr-173	12	21	to	to	ADP
aijssr-173	12	22	fore	fore	NOUN
aijssr-173	12	23	the	the	DET
aijssr-173	12	24	question	question	NOUN
aijssr-173	12	25	of	of	ADP
aijssr-173	12	26	its	its	PRON
aijssr-173	12	27	performance	performance	NOUN
aijssr-173	12	28	management	management	NOUN
aijssr-173	12	29	process	process	NOUN
aijssr-173	12	30	.	.	PUNCT
aijssr-173	13	1	studies	study	NOUN
aijssr-173	13	2	have	have	AUX
aijssr-173	13	3	shown	show	VERB
aijssr-173	13	4	that	that	SCONJ
aijssr-173	13	5	performance	performance	NOUN
aijssr-173	13	6	management	management	NOUN
aijssr-173	13	7	is	be	AUX
aijssr-173	13	8	a	a	DET
aijssr-173	13	9	general	general	ADJ
aijssr-173	13	10	phenomenon	phenomenon	NOUN
aijssr-173	13	11	in	in	ADP
aijssr-173	13	12	the	the	DET
aijssr-173	13	13	institution	institution	NOUN
aijssr-173	13	14	of	of	ADP
aijssr-173	13	15	higher	high	ADJ
aijssr-173	13	16	learning	learning	NOUN
aijssr-173	13	17	worldwide	worldwide	ADV
aijssr-173	13	18	.	.	PUNCT
aijssr-173	14	1	thus	thus	ADV
aijssr-173	14	2	,	,	PUNCT
aijssr-173	14	3	the	the	DET
aijssr-173	14	4	main	main	ADJ
aijssr-173	14	5	key	key	NOUN
aijssr-173	14	6	determinant	determinant	ADJ
aijssr-173	14	7	for	for	ADP
aijssr-173	14	8	success	success	NOUN
aijssr-173	14	9	is	be	AUX
aijssr-173	14	10	“	"	PUNCT
aijssr-173	14	11	effective	effective	ADJ
aijssr-173	14	12	management”(lee2006	management”(lee2006	NOUN
aijssr-173	14	13	)	)	PUNCT
aijssr-173	14	14	.	.	PUNCT
aijssr-173	15	1	in	in	ADP
aijssr-173	15	2	spite	spite	NOUN
aijssr-173	15	3	of	of	ADP
aijssr-173	15	4	the	the	DET
aijssr-173	15	5	fact	fact	NOUN
aijssr-173	15	6	that	that	SCONJ
aijssr-173	15	7	the	the	DET
aijssr-173	15	8	bsc	bsc	PROPN
aijssr-173	15	9	has	have	AUX
aijssr-173	15	10	been	be	AUX
aijssr-173	15	11	developed	develop	VERB
aijssr-173	15	12	for	for	ADP
aijssr-173	15	13	over	over	ADP
aijssr-173	15	14	20	20	NUM
aijssr-173	15	15	years	year	NOUN
aijssr-173	15	16	now	now	ADV
aijssr-173	15	17	,	,	PUNCT
aijssr-173	15	18	it	it	PRON
aijssr-173	15	19	still	still	ADV
aijssr-173	15	20	suffers	suffer	VERB
aijssr-173	15	21	from	from	ADP
aijssr-173	15	22	several	several	ADJ
aijssr-173	15	23	implementation	implementation	NOUN
aijssr-173	15	24	issues	issue	NOUN
aijssr-173	15	25	coupled	couple	VERB
aijssr-173	15	26	with	with	ADP
aijssr-173	15	27	its	its	PRON
aijssr-173	15	28	lack	lack	NOUN
aijssr-173	15	29	of	of	ADP
aijssr-173	15	30	standard	standard	ADJ
aijssr-173	15	31	rules	rule	NOUN
aijssr-173	15	32	for	for	ADP
aijssr-173	15	33	implementation	implementation	NOUN
aijssr-173	15	34	especially	especially	ADV
aijssr-173	15	35	in	in	ADP
aijssr-173	15	36	the	the	DET
aijssr-173	15	37	non	non	ADJ
aijssr-173	15	38	-	-	ADJ
aijssr-173	15	39	profit	profit	ADJ
aijssr-173	15	40	outfit	outfit	NOUN
aijssr-173	15	41	and	and	CCONJ
aijssr-173	15	42	governmental	governmental	ADJ
aijssr-173	15	43	organizations	organization	NOUN
aijssr-173	15	44	(	(	PUNCT
aijssr-173	15	45	npgos	npgos	PROPN
aijssr-173	15	46	)	)	PUNCT
aijssr-173	15	47	.	.	PUNCT
aijssr-173	16	1	therefore	therefore	ADV
aijssr-173	16	2	,	,	PUNCT
aijssr-173	16	3	understanding	understand	VERB
aijssr-173	16	4	the	the	DET
aijssr-173	16	5	cause	cause	NOUN
aijssr-173	16	6	of	of	ADP
aijssr-173	16	7	bsc	bsc	PROPN
aijssr-173	16	8	implementation	implementation	NOUN
aijssr-173	16	9	failure	failure	NOUN
aijssr-173	16	10	is	be	AUX
aijssr-173	16	11	fundamental	fundamental	ADJ
aijssr-173	16	12	to	to	ADP
aijssr-173	16	13	implementing	implement	VERB
aijssr-173	16	14	a	a	DET
aijssr-173	16	15	successful	successful	ADJ
aijssr-173	16	16	one	one	NOUN
aijssr-173	16	17	.	.	PUNCT
aijssr-173	17	1	a	a	DET
aijssr-173	17	2	good	good	ADJ
aijssr-173	17	3	number	number	NOUN
aijssr-173	17	4	of	of	ADP
aijssr-173	17	5	studies	study	NOUN
aijssr-173	17	6	have	have	AUX
aijssr-173	17	7	indicated	indicate	VERB
aijssr-173	17	8	that	that	SCONJ
aijssr-173	17	9	organization	organization	NOUN
aijssr-173	17	10	that	that	PRON
aijssr-173	17	11	have	have	AUX
aijssr-173	17	12	decided	decide	VERB
aijssr-173	17	13	to	to	PART
aijssr-173	17	14	embark	embark	VERB
aijssr-173	17	15	on	on	ADP
aijssr-173	17	16	adopting	adopt	VERB
aijssr-173	17	17	the	the	DET
aijssr-173	17	18	bsc	bsc	PROPN
aijssr-173	17	19	have	have	AUX
aijssr-173	17	20	encountered	encounter	VERB
aijssr-173	17	21	series	series	NOUN
aijssr-173	17	22	of	of	ADP
aijssr-173	17	23	bsc	bsc	PROPN
aijssr-173	17	24	implementation	implementation	NOUN
aijssr-173	17	25	system	system	NOUN
aijssr-173	17	26	issues	issue	NOUN
aijssr-173	17	27	such	such	ADJ
aijssr-173	17	28	as	as	ADP
aijssr-173	17	29	manager	manager	NOUN
aijssr-173	17	30	’s	’s	PART
aijssr-173	17	31	acceptance	acceptance	NOUN
aijssr-173	17	32	/	/	SYM
aijssr-173	17	33	employees	employee	NOUN
aijssr-173	17	34	buy	buy	VERB
aijssr-173	17	35	-	-	PUNCT
aijssr-173	17	36	in	in	NOUN
aijssr-173	17	37	,	,	PUNCT
aijssr-173	17	38	strategy	strategy	NOUN
aijssr-173	17	39	misalignment	misalignment	NOUN
aijssr-173	17	40	etc.(evans	etc.(evan	NOUN
aijssr-173	17	41	,	,	PUNCT
aijssr-173	17	42	2005	2005	NUM
aijssr-173	17	43	;	;	PUNCT
aijssr-173	17	44	mac	mac	NOUN
aijssr-173	17	45	phail	phail	PROPN
aijssr-173	17	46	,	,	PUNCT
aijssr-173	17	47	&	&	CCONJ
aijssr-173	17	48	halbert	halbert	NOUN
aijssr-173	17	49	,	,	PUNCT
aijssr-173	17	50	2005	2005	NUM
aijssr-173	17	51	;	;	PUNCT
aijssr-173	17	52	kaplan	kaplan	PROPN
aijssr-173	17	53	&	&	CCONJ
aijssr-173	17	54	norton	norton	PROPN
aijssr-173	17	55	,	,	PUNCT
aijssr-173	17	56	2006a	2006a	NUM
aijssr-173	17	57	;	;	PUNCT
aijssr-173	17	58	ayoup	ayoup	PROPN
aijssr-173	17	59	,	,	PUNCT
aijssr-173	17	60	omar	omar	PROPN
aijssr-173	17	61	,	,	PUNCT
aijssr-173	17	62	&	&	CCONJ
aijssr-173	17	63	rahman	rahman	PROPN
aijssr-173	17	64	,	,	PUNCT
aijssr-173	17	65	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	17	66	american	american	PROPN
aijssr-173	17	67	international	international	PROPN
aijssr-173	17	68	journal	journal	PROPN
aijssr-173	17	69	of	of	ADP
aijssr-173	17	70	social	social	ADJ
aijssr-173	17	71	science	science	NOUN
aijssr-173	17	72	research	research	NOUN
aijssr-173	17	73	vol	vol	NOUN
aijssr-173	17	74	.	.	PROPN
aijssr-173	18	1	2	2	NUM
aijssr-173	18	2	,	,	PUNCT
aijssr-173	18	3	no	no	INTJ
aijssr-173	18	4	.	.	NOUN
aijssr-173	18	5	2	2	NUM
aijssr-173	18	6	;	;	PUNCT
aijssr-173	18	7	2018	2018	NUM
aijssr-173	18	8	2	2	NUM
aijssr-173	18	9	2015a	2015a	NUM
aijssr-173	18	10	)	)	PUNCT
aijssr-173	18	11	.	.	PUNCT
aijssr-173	19	1	studies	study	NOUN
aijssr-173	19	2	on	on	ADP
aijssr-173	19	3	the	the	DET
aijssr-173	19	4	challenges	challenge	NOUN
aijssr-173	19	5	encountered	encounter	VERB
aijssr-173	19	6	in	in	ADP
aijssr-173	19	7	bsc	bsc	PROPN
aijssr-173	19	8	implementation	implementation	NOUN
aijssr-173	19	9	process	process	NOUN
aijssr-173	19	10	is	be	AUX
aijssr-173	19	11	very	very	ADV
aijssr-173	19	12	scarce	scarce	ADJ
aijssr-173	19	13	,	,	PUNCT
aijssr-173	19	14	as	as	ADP
aijssr-173	19	15	such	such	ADJ
aijssr-173	19	16	,	,	PUNCT
aijssr-173	19	17	this	this	DET
aijssr-173	19	18	study	study	NOUN
aijssr-173	19	19	aims	aim	VERB
aijssr-173	19	20	to	to	PART
aijssr-173	19	21	fill	fill	VERB
aijssr-173	19	22	the	the	DET
aijssr-173	19	23	gap	gap	NOUN
aijssr-173	19	24	in	in	ADP
aijssr-173	19	25	the	the	DET
aijssr-173	19	26	literature	literature	NOUN
aijssr-173	19	27	.	.	PUNCT
aijssr-173	20	1	moreover	moreover	ADV
aijssr-173	20	2	,	,	PUNCT
aijssr-173	20	3	the	the	DET
aijssr-173	20	4	purpose	purpose	NOUN
aijssr-173	20	5	of	of	ADP
aijssr-173	20	6	this	this	DET
aijssr-173	20	7	paper	paper	NOUN
aijssr-173	20	8	is	be	AUX
aijssr-173	20	9	to	to	PART
aijssr-173	20	10	provide	provide	VERB
aijssr-173	20	11	an	an	DET
aijssr-173	20	12	insight	insight	NOUN
aijssr-173	20	13	into	into	ADP
aijssr-173	20	14	the	the	DET
aijssr-173	20	15	issue	issue	NOUN
aijssr-173	20	16	of	of	ADP
aijssr-173	20	17	performance	performance	NOUN
aijssr-173	20	18	management	management	NOUN
aijssr-173	20	19	in	in	ADP
aijssr-173	20	20	the	the	DET
aijssr-173	20	21	institution	institution	NOUN
aijssr-173	20	22	of	of	ADP
aijssr-173	20	23	higher	high	ADJ
aijssr-173	20	24	learning	learning	NOUN
aijssr-173	20	25	.	.	PUNCT
aijssr-173	21	1	this	this	DET
aijssr-173	21	2	research	research	NOUN
aijssr-173	21	3	is	be	AUX
aijssr-173	21	4	structured	structure	VERB
aijssr-173	21	5	as	as	SCONJ
aijssr-173	21	6	follows	follow	VERB
aijssr-173	21	7	;	;	PUNCT
aijssr-173	21	8	section	section	NOUN
aijssr-173	21	9	one	one	PRON
aijssr-173	21	10	outlines	outline	VERB
aijssr-173	21	11	the	the	DET
aijssr-173	21	12	overview	overview	NOUN
aijssr-173	21	13	of	of	ADP
aijssr-173	21	14	bsc	bsc	PROPN
aijssr-173	21	15	concept	concept	NOUN
aijssr-173	21	16	,	,	PUNCT
aijssr-173	21	17	section	section	NOUN
aijssr-173	21	18	two	two	NUM
aijssr-173	21	19	briefly	briefly	NOUN
aijssr-173	21	20	discusses	discuss	VERB
aijssr-173	21	21	the	the	DET
aijssr-173	21	22	bsc	bsc	PROPN
aijssr-173	21	23	as	as	ADP
aijssr-173	21	24	a	a	DET
aijssr-173	21	25	performance	performance	NOUN
aijssr-173	21	26	management	management	NOUN
aijssr-173	21	27	system	system	NOUN
aijssr-173	21	28	,	,	PUNCT
aijssr-173	21	29	section	section	NOUN
aijssr-173	21	30	three	three	NUM
aijssr-173	21	31	gave	give	VERB
aijssr-173	21	32	a	a	DET
aijssr-173	21	33	recap	recap	NOUN
aijssr-173	21	34	on	on	ADP
aijssr-173	21	35	the	the	DET
aijssr-173	21	36	performance	performance	NOUN
aijssr-173	21	37	management	management	NOUN
aijssr-173	21	38	in	in	ADP
aijssr-173	21	39	malaysia	malaysia	PROPN
aijssr-173	21	40	institution	institution	NOUN
aijssr-173	21	41	of	of	ADP
aijssr-173	21	42	higher	high	ADJ
aijssr-173	21	43	learning	learning	NOUN
aijssr-173	21	44	which	which	PRON
aijssr-173	21	45	serves	serve	VERB
aijssr-173	21	46	as	as	ADP
aijssr-173	21	47	a	a	DET
aijssr-173	21	48	basis	basis	NOUN
aijssr-173	21	49	for	for	ADP
aijssr-173	21	50	discussing	discuss	VERB
aijssr-173	21	51	bsc	bsc	PROPN
aijssr-173	21	52	implementation	implementation	NOUN
aijssr-173	21	53	in	in	ADP
aijssr-173	21	54	institution	institution	NOUN
aijssr-173	21	55	of	of	ADP
aijssr-173	21	56	higher	high	ADJ
aijssr-173	21	57	learning	learning	NOUN
aijssr-173	21	58	;	;	PUNCT
aijssr-173	21	59	found	find	VERB
aijssr-173	21	60	in	in	ADP
aijssr-173	21	61	section	section	NOUN
aijssr-173	21	62	four	four	NUM
aijssr-173	21	63	,	,	PUNCT
aijssr-173	21	64	and	and	CCONJ
aijssr-173	21	65	then	then	ADV
aijssr-173	21	66	section	section	VERB
aijssr-173	21	67	five	five	NUM
aijssr-173	21	68	research	research	NOUN
aijssr-173	21	69	method	method	NOUN
aijssr-173	21	70	,	,	PUNCT
aijssr-173	21	71	section	section	NOUN
aijssr-173	21	72	six	six	NUM
aijssr-173	21	73	presents	present	VERB
aijssr-173	21	74	the	the	DET
aijssr-173	21	75	core	core	NOUN
aijssr-173	21	76	of	of	ADP
aijssr-173	21	77	the	the	DET
aijssr-173	21	78	study	study	NOUN
aijssr-173	21	79	which	which	PRON
aijssr-173	21	80	is	be	AUX
aijssr-173	21	81	bsc	bsc	PROPN
aijssr-173	21	82	implementation	implementation	NOUN
aijssr-173	21	83	issues	issue	NOUN
aijssr-173	21	84	,	,	PUNCT
aijssr-173	21	85	thereafter	thereafter	ADV
aijssr-173	21	86	section	section	VERB
aijssr-173	21	87	seven	seven	NUM
aijssr-173	21	88	conclusion	conclusion	NOUN
aijssr-173	21	89	and	and	CCONJ
aijssr-173	21	90	recommendations	recommendation	NOUN
aijssr-173	21	91	.	.	PUNCT
aijssr-173	22	1	lastly	lastly	ADV
aijssr-173	22	2	section	section	VERB
aijssr-173	22	3	eight	eight	NUM
aijssr-173	22	4	acknowledgements	acknowledgement	NOUN
aijssr-173	22	5	.	.	PUNCT
aijssr-173	23	1	2.overview	2.overview	NUM
aijssr-173	23	2	of	of	ADP
aijssr-173	23	3	bsc	bsc	PROPN
aijssr-173	23	4	concept	concept	NOUN
aijssr-173	23	5	according	accord	VERB
aijssr-173	23	6	to	to	ADP
aijssr-173	23	7	kaplan	kaplan	PROPN
aijssr-173	23	8	and	and	CCONJ
aijssr-173	23	9	norton(1996	norton(1996	NOUN
aijssr-173	23	10	)	)	PUNCT
aijssr-173	23	11	,	,	PUNCT
aijssr-173	23	12	the	the	DET
aijssr-173	23	13	four	four	NUM
aijssr-173	23	14	perspectives	perspective	NOUN
aijssr-173	23	15	of	of	ADP
aijssr-173	23	16	bsc	bsc	PROPN
aijssr-173	23	17	are	be	AUX
aijssr-173	23	18	basically	basically	ADV
aijssr-173	23	19	the	the	DET
aijssr-173	23	20	factor	factor	NOUN
aijssr-173	23	21	that	that	PRON
aijssr-173	23	22	affects	affect	VERB
aijssr-173	23	23	the	the	DET
aijssr-173	23	24	performance	performance	NOUN
aijssr-173	23	25	of	of	ADP
aijssr-173	23	26	the	the	DET
aijssr-173	23	27	organization	organization	NOUN
aijssr-173	23	28	,	,	PUNCT
aijssr-173	23	29	as	as	SCONJ
aijssr-173	23	30	such	such	DET
aijssr-173	23	31	the	the	DET
aijssr-173	23	32	misalignment	misalignment	NOUN
aijssr-173	23	33	of	of	ADP
aijssr-173	23	34	these	these	DET
aijssr-173	23	35	perspectives	perspective	NOUN
aijssr-173	23	36	in	in	ADP
aijssr-173	23	37	the	the	DET
aijssr-173	23	38	bsc	bsc	PROPN
aijssr-173	23	39	implementation	implementation	NOUN
aijssr-173	23	40	process	process	NOUN
aijssr-173	23	41	will	will	AUX
aijssr-173	23	42	inevitably	inevitably	ADV
aijssr-173	23	43	lead	lead	VERB
aijssr-173	23	44	to	to	ADP
aijssr-173	23	45	failure	failure	NOUN
aijssr-173	23	46	of	of	ADP
aijssr-173	23	47	the	the	DET
aijssr-173	23	48	organization	organization	NOUN
aijssr-173	23	49	’s	’s	PART
aijssr-173	23	50	strategy	strategy	NOUN
aijssr-173	23	51	.	.	PUNCT
aijssr-173	24	1	each	each	DET
aijssr-173	24	2	perspective	perspective	NOUN
aijssr-173	24	3	of	of	ADP
aijssr-173	24	4	the	the	DET
aijssr-173	24	5	bsc	bsc	PROPN
aijssr-173	24	6	tries	try	VERB
aijssr-173	24	7	to	to	PART
aijssr-173	24	8	answer	answer	VERB
aijssr-173	24	9	vital	vital	ADJ
aijssr-173	24	10	performance	performance	NOUN
aijssr-173	24	11	question	question	NOUN
aijssr-173	24	12	.	.	PUNCT
aijssr-173	25	1	the	the	DET
aijssr-173	25	2	strategic	strategic	ADJ
aijssr-173	25	3	alignment	alignment	NOUN
aijssr-173	25	4	of	of	ADP
aijssr-173	25	5	bsc	bsc	PROPN
aijssr-173	25	6	perspectives	perspective	NOUN
aijssr-173	25	7	is	be	AUX
aijssr-173	25	8	regarded	regard	VERB
aijssr-173	25	9	as	as	ADP
aijssr-173	25	10	fundamental	fundamental	ADJ
aijssr-173	25	11	because	because	SCONJ
aijssr-173	25	12	it	it	PRON
aijssr-173	25	13	serves	serve	VERB
aijssr-173	25	14	as	as	ADP
aijssr-173	25	15	a	a	DET
aijssr-173	25	16	building	building	NOUN
aijssr-173	25	17	block	block	NOUN
aijssr-173	25	18	of	of	ADP
aijssr-173	25	19	organizations	organization	NOUN
aijssr-173	25	20	performance	performance	NOUN
aijssr-173	25	21	,	,	PUNCT
aijssr-173	25	22	for	for	ADP
aijssr-173	25	23	example	example	NOUN
aijssr-173	25	24	,	,	PUNCT
aijssr-173	25	25	lee	lee	PROPN
aijssr-173	25	26	(	(	PUNCT
aijssr-173	25	27	2006	2006	NUM
aijssr-173	25	28	)	)	PUNCT
aijssr-173	25	29	,	,	PUNCT
aijssr-173	25	30	described	describe	VERB
aijssr-173	25	31	the	the	DET
aijssr-173	25	32	four	four	NUM
aijssr-173	25	33	perspectives	perspective	NOUN
aijssr-173	25	34	of	of	ADP
aijssr-173	25	35	bsc	bsc	PROPN
aijssr-173	25	36	as	as	ADP
aijssr-173	25	37	performance	performance	NOUN
aijssr-173	25	38	determinants	determinant	NOUN
aijssr-173	25	39	as	as	SCONJ
aijssr-173	25	40	mentioned	mention	VERB
aijssr-173	25	41	in	in	ADP
aijssr-173	25	42	his	his	PRON
aijssr-173	25	43	findings	finding	NOUN
aijssr-173	25	44	“	"	PUNCT
aijssr-173	25	45	there	there	PRON
aijssr-173	25	46	exist	exist	VERB
aijssr-173	25	47	significant	significant	ADJ
aijssr-173	25	48	cause	cause	NOUN
aijssr-173	25	49	-	-	PUNCT
aijssr-173	25	50	effect	effect	NOUN
aijssr-173	25	51	relationships	relationship	NOUN
aijssr-173	25	52	between	between	ADP
aijssr-173	25	53	performance	performance	NOUN
aijssr-173	25	54	determinants	determinant	NOUN
aijssr-173	25	55	and	and	CCONJ
aijssr-173	25	56	the	the	DET
aijssr-173	25	57	overall	overall	ADJ
aijssr-173	25	58	performance	performance	NOUN
aijssr-173	25	59	of	of	ADP
aijssr-173	25	60	the	the	DET
aijssr-173	25	61	schools	school	NOUN
aijssr-173	25	62	”	"	PUNCT
aijssr-173	25	63	.	.	PUNCT
aijssr-173	26	1	thus	thus	ADV
aijssr-173	26	2	,	,	PUNCT
aijssr-173	26	3	the	the	DET
aijssr-173	26	4	cause	cause	NOUN
aijssr-173	26	5	and	and	CCONJ
aijssr-173	26	6	effect	effect	VERB
aijssr-173	26	7	relationship	relationship	NOUN
aijssr-173	26	8	of	of	ADP
aijssr-173	26	9	bsc	bsc	PROPN
aijssr-173	26	10	is	be	AUX
aijssr-173	26	11	a	a	DET
aijssr-173	26	12	very	very	ADV
aijssr-173	26	13	vital	vital	ADJ
aijssr-173	26	14	determinant	determinant	ADJ
aijssr-173	26	15	of	of	ADP
aijssr-173	26	16	the	the	DET
aijssr-173	26	17	successful	successful	ADJ
aijssr-173	26	18	bsc	bsc	PROPN
aijssr-173	26	19	implementation	implementation	NOUN
aijssr-173	26	20	process	process	NOUN
aijssr-173	26	21	.	.	PUNCT
aijssr-173	27	1	although	although	SCONJ
aijssr-173	27	2	,	,	PUNCT
aijssr-173	27	3	studies	study	NOUN
aijssr-173	27	4	such	such	ADJ
aijssr-173	27	5	as	as	ADP
aijssr-173	27	6	ittner	ittner	NOUN
aijssr-173	27	7	,	,	PUNCT
aijssr-173	27	8	larcker	larcker	NOUN
aijssr-173	27	9	,	,	PUNCT
aijssr-173	27	10	and	and	CCONJ
aijssr-173	27	11	randall	randall	PROPN
aijssr-173	27	12	,	,	PUNCT
aijssr-173	27	13	(	(	PUNCT
aijssr-173	27	14	2003a	2003a	NUM
aijssr-173	27	15	)	)	PUNCT
aijssr-173	27	16	reported	report	VERB
aijssr-173	27	17	that	that	SCONJ
aijssr-173	27	18	75	75	NUM
aijssr-173	27	19	%	%	NOUN
aijssr-173	27	20	of	of	ADP
aijssr-173	27	21	financial	financial	ADJ
aijssr-173	27	22	service	service	NOUN
aijssr-173	27	23	firms	firm	NOUN
aijssr-173	27	24	ignored	ignore	VERB
aijssr-173	27	25	the	the	DET
aijssr-173	27	26	cause	cause	NOUN
aijssr-173	27	27	and	and	CCONJ
aijssr-173	27	28	effect	effect	VERB
aijssr-173	27	29	relationship	relationship	NOUN
aijssr-173	27	30	of	of	ADP
aijssr-173	27	31	bsc	bsc	PROPN
aijssr-173	27	32	perspectives	perspective	NOUN
aijssr-173	27	33	.	.	PUNCT
aijssr-173	28	1	3.the	3.the	DET
aijssr-173	28	2	bsc	bsc	PROPN
aijssr-173	28	3	as	as	ADP
aijssr-173	28	4	a	a	DET
aijssr-173	28	5	performance	performance	NOUN
aijssr-173	28	6	management	management	NOUN
aijssr-173	28	7	system	system	NOUN
aijssr-173	28	8	the	the	DET
aijssr-173	28	9	bsc	bsc	PROPN
aijssr-173	28	10	is	be	AUX
aijssr-173	28	11	regarded	regard	VERB
aijssr-173	28	12	as	as	ADP
aijssr-173	28	13	one	one	NUM
aijssr-173	28	14	of	of	ADP
aijssr-173	28	15	the	the	DET
aijssr-173	28	16	most	most	ADV
aijssr-173	28	17	influential	influential	ADJ
aijssr-173	28	18	contemporary	contemporary	ADJ
aijssr-173	28	19	performance	performance	NOUN
aijssr-173	28	20	management	management	NOUN
aijssr-173	28	21	and	and	CCONJ
aijssr-173	28	22	measurement	measurement	NOUN
aijssr-173	28	23	concept	concept	NOUN
aijssr-173	28	24	that	that	PRON
aijssr-173	28	25	aligns	align	VERB
aijssr-173	28	26	both	both	PRON
aijssr-173	28	27	short	short	ADJ
aijssr-173	28	28	-	-	PUNCT
aijssr-173	28	29	term	term	NOUN
aijssr-173	28	30	strategic	strategic	ADJ
aijssr-173	28	31	actions	action	NOUN
aijssr-173	28	32	and	and	CCONJ
aijssr-173	28	33	long	long	ADJ
aijssr-173	28	34	-	-	PUNCT
aijssr-173	28	35	term	term	NOUN
aijssr-173	28	36	strategic	strategic	ADJ
aijssr-173	28	37	goals	goal	NOUN
aijssr-173	28	38	of	of	ADP
aijssr-173	28	39	institutions	institution	NOUN
aijssr-173	28	40	(	(	PUNCT
aijssr-173	28	41	marr	marr	PROPN
aijssr-173	28	42	&	&	CCONJ
aijssr-173	28	43	schiuma	schiuma	PROPN
aijssr-173	28	44	,	,	PUNCT
aijssr-173	28	45	2003	2003	NUM
aijssr-173	28	46	;	;	PUNCT
aijssr-173	28	47	anjomshoae	anjomshoae	NOUN
aijssr-173	28	48	,	,	PUNCT
aijssr-173	28	49	hassan	hassan	PROPN
aijssr-173	28	50	,	,	PUNCT
aijssr-173	28	51	kunz	kunz	PROPN
aijssr-173	28	52	,	,	PUNCT
aijssr-173	28	53	wong	wong	PROPN
aijssr-173	28	54	,	,	PUNCT
aijssr-173	28	55	&	&	CCONJ
aijssr-173	28	56	de	de	PROPN
aijssr-173	28	57	leeuw	leeuw	PROPN
aijssr-173	28	58	,	,	PUNCT
aijssr-173	28	59	2017	2017	NUM
aijssr-173	28	60	)	)	PUNCT
aijssr-173	28	61	.	.	PUNCT
aijssr-173	29	1	the	the	DET
aijssr-173	29	2	bsc	bsc	PROPN
aijssr-173	29	3	model	model	NOUN
aijssr-173	29	4	functions	function	NOUN
aijssr-173	29	5	as	as	ADV
aijssr-173	29	6	both	both	CCONJ
aijssr-173	29	7	a	a	DET
aijssr-173	29	8	performance	performance	NOUN
aijssr-173	29	9	measurement	measurement	NOUN
aijssr-173	29	10	and	and	CCONJ
aijssr-173	29	11	management	management	NOUN
aijssr-173	29	12	have	have	AUX
aijssr-173	29	13	attracted	attract	VERB
aijssr-173	29	14	the	the	DET
aijssr-173	29	15	interest	interest	NOUN
aijssr-173	29	16	of	of	ADP
aijssr-173	29	17	researchers	researcher	NOUN
aijssr-173	29	18	,	,	PUNCT
aijssr-173	29	19	management	management	NOUN
aijssr-173	29	20	scholars	scholar	NOUN
aijssr-173	29	21	and	and	CCONJ
aijssr-173	29	22	practitioners	practitioner	NOUN
aijssr-173	29	23	since	since	SCONJ
aijssr-173	29	24	its	its	PRON
aijssr-173	29	25	introduction	introduction	NOUN
aijssr-173	29	26	.	.	PUNCT
aijssr-173	30	1	it	it	PRON
aijssr-173	30	2	is	be	AUX
aijssr-173	30	3	used	use	VERB
aijssr-173	30	4	to	to	PART
aijssr-173	30	5	measure	measure	VERB
aijssr-173	30	6	the	the	DET
aijssr-173	30	7	performance	performance	NOUN
aijssr-173	30	8	of	of	ADP
aijssr-173	30	9	both	both	CCONJ
aijssr-173	30	10	public	public	ADJ
aijssr-173	30	11	and	and	CCONJ
aijssr-173	30	12	private	private	ADJ
aijssr-173	30	13	sectors	sector	NOUN
aijssr-173	30	14	aimed	aim	VERB
aijssr-173	30	15	at	at	ADP
aijssr-173	30	16	improving	improve	VERB
aijssr-173	30	17	performance	performance	NOUN
aijssr-173	30	18	and	and	CCONJ
aijssr-173	30	19	achieving	achieve	VERB
aijssr-173	30	20	organization	organization	NOUN
aijssr-173	30	21	’s	’s	PART
aijssr-173	30	22	key	key	ADJ
aijssr-173	30	23	strategies	strategy	NOUN
aijssr-173	30	24	and	and	CCONJ
aijssr-173	30	25	objectives	objective	NOUN
aijssr-173	30	26	(	(	PUNCT
aijssr-173	30	27	zhijun	zhijun	NOUN
aijssr-173	30	28	,	,	PUNCT
aijssr-173	30	29	zengbiao	zengbiao	NOUN
aijssr-173	30	30	,	,	PUNCT
aijssr-173	30	31	&	&	CCONJ
aijssr-173	30	32	zhang	zhang	PROPN
aijssr-173	30	33	,	,	PUNCT
aijssr-173	30	34	2014	2014	NUM
aijssr-173	30	35	;	;	PUNCT
aijssr-173	30	36	shukri&ramli	shukri&ramli	ADV
aijssr-173	30	37	2015	2015	NUM
aijssr-173	30	38	;	;	PUNCT
aijssr-173	30	39	gamal	gamal	PROPN
aijssr-173	30	40	,	,	PUNCT
aijssr-173	30	41	&	&	CCONJ
aijssr-173	30	42	soemantri	soemantri	VERB
aijssr-173	30	43	,	,	PUNCT
aijssr-173	30	44	2017).the	2017).the	DET
aijssr-173	30	45	key	key	ADJ
aijssr-173	30	46	vital	vital	ADJ
aijssr-173	30	47	element	element	NOUN
aijssr-173	30	48	of	of	ADP
aijssr-173	30	49	bsc	bsc	PROPN
aijssr-173	30	50	is	be	AUX
aijssr-173	30	51	that	that	SCONJ
aijssr-173	30	52	it	it	PRON
aijssr-173	30	53	provides	provide	VERB
aijssr-173	30	54	a	a	DET
aijssr-173	30	55	unique	unique	ADJ
aijssr-173	30	56	system	system	NOUN
aijssr-173	30	57	for	for	ADP
aijssr-173	30	58	measuring	measure	VERB
aijssr-173	30	59	and	and	CCONJ
aijssr-173	30	60	managing	manage	VERB
aijssr-173	30	61	all	all	DET
aijssr-173	30	62	the	the	DET
aijssr-173	30	63	various	various	ADJ
aijssr-173	30	64	aspects	aspect	NOUN
aijssr-173	30	65	of	of	ADP
aijssr-173	30	66	an	an	DET
aijssr-173	30	67	institution	institution	NOUN
aijssr-173	30	68	’s	’s	PART
aijssr-173	30	69	performance	performance	NOUN
aijssr-173	30	70	and	and	CCONJ
aijssr-173	30	71	also	also	ADV
aijssr-173	30	72	plays	play	VERB
aijssr-173	30	73	the	the	DET
aijssr-173	30	74	role	role	NOUN
aijssr-173	30	75	of	of	ADP
aijssr-173	30	76	providing	provide	VERB
aijssr-173	30	77	the	the	DET
aijssr-173	30	78	needed	need	VERB
aijssr-173	30	79	clarity	clarity	NOUN
aijssr-173	30	80	and	and	CCONJ
aijssr-173	30	81	specificity	specificity	NOUN
aijssr-173	30	82	that	that	PRON
aijssr-173	30	83	makes	make	VERB
aijssr-173	30	84	firm	firm	NOUN
aijssr-173	30	85	’s	’s	PART
aijssr-173	30	86	strategy	strategy	NOUN
aijssr-173	30	87	,	,	PUNCT
aijssr-173	30	88	vision	vision	NOUN
aijssr-173	30	89	and	and	CCONJ
aijssr-173	30	90	mission	mission	NOUN
aijssr-173	30	91	statement	statement	NOUN
aijssr-173	30	92	meaningful	meaningful	ADJ
aijssr-173	30	93	,	,	PUNCT
aijssr-173	30	94	actionable	actionable	ADJ
aijssr-173	30	95	and	and	CCONJ
aijssr-173	30	96	achievable	achievable	ADJ
aijssr-173	30	97	.	.	PUNCT
aijssr-173	31	1	the	the	DET
aijssr-173	31	2	implementation	implementation	NOUN
aijssr-173	31	3	issues	issue	NOUN
aijssr-173	31	4	of	of	ADP
aijssr-173	31	5	bsc	bsc	PROPN
aijssr-173	31	6	are	be	AUX
aijssr-173	31	7	more	more	ADV
aijssr-173	31	8	pronounced	pronounce	VERB
aijssr-173	31	9	in	in	ADP
aijssr-173	31	10	npgos	npgo	NOUN
aijssr-173	31	11	compared	compare	VERB
aijssr-173	31	12	to	to	ADP
aijssr-173	31	13	the	the	DET
aijssr-173	31	14	profit	profit	NOUN
aijssr-173	31	15	-	-	PUNCT
aijssr-173	31	16	oriented	orient	VERB
aijssr-173	31	17	outfit	outfit	NOUN
aijssr-173	31	18	.	.	PUNCT
aijssr-173	32	1	reasons	reason	NOUN
aijssr-173	32	2	being	be	AUX
aijssr-173	32	3	that	that	SCONJ
aijssr-173	32	4	the	the	DET
aijssr-173	32	5	bsc	bsc	PROPN
aijssr-173	32	6	was	be	AUX
aijssr-173	32	7	originally	originally	ADV
aijssr-173	32	8	developed	develop	VERB
aijssr-173	32	9	and	and	CCONJ
aijssr-173	32	10	(	(	PUNCT
aijssr-173	32	11	or	or	CCONJ
aijssr-173	32	12	)	)	PUNCT
aijssr-173	32	13	meant	mean	VERB
aijssr-173	32	14	for	for	ADP
aijssr-173	32	15	the	the	DET
aijssr-173	32	16	profit	profit	NOUN
aijssr-173	32	17	-	-	PUNCT
aijssr-173	32	18	oriented	orient	VERB
aijssr-173	32	19	outfit	outfit	NOUN
aijssr-173	32	20	and	and	CCONJ
aijssr-173	32	21	not	not	PART
aijssr-173	32	22	exactly	exactly	ADV
aijssr-173	32	23	the	the	DET
aijssr-173	32	24	other	other	ADJ
aijssr-173	32	25	way	way	NOUN
aijssr-173	32	26	round	round	ADV
aijssr-173	32	27	.	.	PUNCT
aijssr-173	33	1	the	the	DET
aijssr-173	33	2	failure	failure	NOUN
aijssr-173	33	3	rate	rate	NOUN
aijssr-173	33	4	in	in	ADP
aijssr-173	33	5	strategy	strategy	NOUN
aijssr-173	33	6	implementation	implementation	NOUN
aijssr-173	33	7	,	,	PUNCT
aijssr-173	33	8	especially	especially	ADV
aijssr-173	33	9	in	in	ADP
aijssr-173	33	10	terms	term	NOUN
aijssr-173	33	11	of	of	ADP
aijssr-173	33	12	bsc	bsc	PROPN
aijssr-173	33	13	implementation	implementation	NOUN
aijssr-173	33	14	in	in	ADP
aijssr-173	33	15	the	the	DET
aijssr-173	33	16	recent	recent	ADJ
aijssr-173	33	17	years	year	NOUN
aijssr-173	33	18	,	,	PUNCT
aijssr-173	33	19	is	be	AUX
aijssr-173	33	20	becoming	become	VERB
aijssr-173	33	21	alarming	alarming	ADJ
aijssr-173	33	22	and	and	CCONJ
aijssr-173	33	23	uncalled	uncalled	ADJ
aijssr-173	33	24	for	for	ADP
aijssr-173	33	25	(	(	PUNCT
aijssr-173	33	26	alexander	alexander	PROPN
aijssr-173	33	27	1985	1985	NUM
aijssr-173	33	28	,	,	PUNCT
aijssr-173	33	29	sterling	sterling	NOUN
aijssr-173	33	30	2003	2003	NUM
aijssr-173	33	31	;	;	PUNCT
aijssr-173	33	32	kaplan	kaplan	PROPN
aijssr-173	33	33	&	&	CCONJ
aijssr-173	33	34	norton	norton	PROPN
aijssr-173	33	35	,	,	PUNCT
aijssr-173	33	36	2004;kaplan	2004;kaplan	NUM
aijssr-173	33	37	,	,	PUNCT
aijssr-173	33	38	norton	norton	PROPN
aijssr-173	33	39	,	,	PUNCT
aijssr-173	33	40	&	&	CCONJ
aijssr-173	33	41	barrows	barrow	NOUN
aijssr-173	33	42	,	,	PUNCT
aijssr-173	33	43	2008	2008	NUM
aijssr-173	33	44	;	;	PUNCT
aijssr-173	33	45	mankins	mankin	NOUN
aijssr-173	33	46	&	&	CCONJ
aijssr-173	33	47	steele	steele	PROPN
aijssr-173	33	48	,	,	PUNCT
aijssr-173	33	49	2005	2005	NUM
aijssr-173	33	50	;	;	PUNCT
aijssr-173	33	51	cândido	cândido	PROPN
aijssr-173	33	52	&	&	CCONJ
aijssr-173	33	53	santos	santos	PROPN
aijssr-173	33	54	,	,	PUNCT
aijssr-173	33	55	2015	2015	NUM
aijssr-173	33	56	;	;	PUNCT
aijssr-173	33	57	hu	hu	PROPN
aijssr-173	33	58	,	,	PUNCT
aijssr-173	33	59	leopoldwildburger	leopoldwildburger	NOUN
aijssr-173	33	60	,	,	PUNCT
aijssr-173	33	61	&	&	CCONJ
aijssr-173	33	62	strohhecker	strohhecker	PROPN
aijssr-173	33	63	,	,	PUNCT
aijssr-173	33	64	2017).however	2017).however	NUM
aijssr-173	33	65	,	,	PUNCT
aijssr-173	33	66	in	in	ADP
aijssr-173	33	67	spite	spite	NOUN
aijssr-173	33	68	of	of	ADP
aijssr-173	33	69	all	all	DET
aijssr-173	33	70	the	the	DET
aijssr-173	33	71	overwhelming	overwhelming	ADJ
aijssr-173	33	72	impact	impact	NOUN
aijssr-173	33	73	of	of	ADP
aijssr-173	33	74	bsc	bsc	PROPN
aijssr-173	33	75	on	on	ADP
aijssr-173	33	76	improving	improve	VERB
aijssr-173	33	77	and	and	CCONJ
aijssr-173	33	78	sustaining	sustain	VERB
aijssr-173	33	79	firm	firm	NOUN
aijssr-173	33	80	’s	’s	PART
aijssr-173	33	81	performance	performance	NOUN
aijssr-173	33	82	,	,	PUNCT
aijssr-173	33	83	the	the	DET
aijssr-173	33	84	bsc	bsc	NOUN
aijssr-173	33	85	still	still	ADV
aijssr-173	33	86	suffers	suffer	VERB
aijssr-173	33	87	a	a	DET
aijssr-173	33	88	great	great	ADJ
aijssr-173	33	89	deal	deal	NOUN
aijssr-173	33	90	of	of	ADP
aijssr-173	33	91	implementation	implementation	NOUN
aijssr-173	33	92	issues	issue	NOUN
aijssr-173	33	93	leading	lead	VERB
aijssr-173	33	94	to	to	ADP
aijssr-173	33	95	failure	failure	NOUN
aijssr-173	33	96	of	of	ADP
aijssr-173	33	97	the	the	DET
aijssr-173	33	98	bsc	bsc	PROPN
aijssr-173	33	99	project	project	NOUN
aijssr-173	33	100	.	.	PUNCT
aijssr-173	34	1	for	for	ADP
aijssr-173	34	2	example	example	NOUN
aijssr-173	34	3	,	,	PUNCT
aijssr-173	34	4	atkinson	atkinson	PROPN
aijssr-173	34	5	(	(	PUNCT
aijssr-173	34	6	2006	2006	NUM
aijssr-173	34	7	)	)	PUNCT
aijssr-173	34	8	reported	report	VERB
aijssr-173	34	9	that	that	SCONJ
aijssr-173	34	10	about	about	ADP
aijssr-173	34	11	70	70	NUM
aijssr-173	34	12	%	%	NOUN
aijssr-173	34	13	of	of	ADP
aijssr-173	34	14	bsc	bsc	PROPN
aijssr-173	34	15	implementation	implementation	NOUN
aijssr-173	34	16	initiative	initiative	NOUN
aijssr-173	34	17	failed	fail	VERB
aijssr-173	34	18	over	over	ADP
aijssr-173	34	19	the	the	DET
aijssr-173	34	20	years	year	NOUN
aijssr-173	34	21	.	.	PUNCT
aijssr-173	35	1	hence	hence	ADV
aijssr-173	35	2	,	,	PUNCT
aijssr-173	35	3	the	the	DET
aijssr-173	35	4	need	need	NOUN
aijssr-173	35	5	to	to	PART
aijssr-173	35	6	identify	identify	VERB
aijssr-173	35	7	the	the	DET
aijssr-173	35	8	causes	cause	NOUN
aijssr-173	35	9	of	of	ADP
aijssr-173	35	10	bsc	bsc	PROPN
aijssr-173	35	11	implementation	implementation	NOUN
aijssr-173	35	12	pitfall	pitfall	NOUN
aijssr-173	35	13	is	be	AUX
aijssr-173	35	14	very	very	ADV
aijssr-173	35	15	paramount	paramount	ADJ
aijssr-173	35	16	,	,	PUNCT
aijssr-173	35	17	so	so	SCONJ
aijssr-173	35	18	as	as	SCONJ
aijssr-173	35	19	to	to	PART
aijssr-173	35	20	eliminate	eliminate	VERB
aijssr-173	35	21	or	or	CCONJ
aijssr-173	35	22	minimize	minimize	VERB
aijssr-173	35	23	the	the	DET
aijssr-173	35	24	failure	failure	NOUN
aijssr-173	35	25	rate	rate	NOUN
aijssr-173	35	26	cases	case	NOUN
aijssr-173	35	27	,	,	PUNCT
aijssr-173	35	28	which	which	PRON
aijssr-173	35	29	is	be	AUX
aijssr-173	35	30	the	the	DET
aijssr-173	35	31	main	main	ADJ
aijssr-173	35	32	motive	motive	NOUN
aijssr-173	35	33	of	of	ADP
aijssr-173	35	34	this	this	DET
aijssr-173	35	35	study	study	NOUN
aijssr-173	35	36	.	.	PUNCT
aijssr-173	36	1	moreover	moreover	ADV
aijssr-173	36	2	,	,	PUNCT
aijssr-173	36	3	there	there	PRON
aijssr-173	36	4	is	be	VERB
aijssr-173	36	5	limited	limit	VERB
aijssr-173	36	6	available	available	ADJ
aijssr-173	36	7	evidence	evidence	NOUN
aijssr-173	36	8	on	on	ADP
aijssr-173	36	9	studies	study	NOUN
aijssr-173	36	10	that	that	PRON
aijssr-173	36	11	identified	identify	VERB
aijssr-173	36	12	bsc	bsc	PROPN
aijssr-173	36	13	implementation	implementation	NOUN
aijssr-173	36	14	issues	issue	NOUN
aijssr-173	36	15	especially	especially	ADV
aijssr-173	36	16	in	in	ADP
aijssr-173	36	17	the	the	DET
aijssr-173	36	18	npgos	npgo	NOUN
aijssr-173	36	19	.	.	PUNCT
aijssr-173	37	1	4.performance	4.performance	NUM
aijssr-173	37	2	management	management	NOUN
aijssr-173	37	3	in	in	ADP
aijssr-173	37	4	malaysia	malaysia	PROPN
aijssr-173	37	5	institution	institution	NOUN
aijssr-173	37	6	of	of	ADP
aijssr-173	37	7	higher	high	ADJ
aijssr-173	37	8	learning	learning	NOUN
aijssr-173	37	9	in	in	ADP
aijssr-173	37	10	malaysia	malaysia	PROPN
aijssr-173	37	11	,	,	PUNCT
aijssr-173	37	12	virtually	virtually	ADV
aijssr-173	37	13	all	all	DET
aijssr-173	37	14	the	the	DET
aijssr-173	37	15	institutions	institution	NOUN
aijssr-173	37	16	of	of	ADP
aijssr-173	37	17	higher	high	ADJ
aijssr-173	37	18	learning	learning	NOUN
aijssr-173	37	19	are	be	AUX
aijssr-173	37	20	facing	face	VERB
aijssr-173	37	21	the	the	DET
aijssr-173	37	22	issue	issue	NOUN
aijssr-173	37	23	of	of	ADP
aijssr-173	37	24	performance	performance	NOUN
aijssr-173	37	25	management	management	NOUN
aijssr-173	37	26	,	,	PUNCT
aijssr-173	37	27	coupled	couple	VERB
aijssr-173	37	28	with	with	ADP
aijssr-173	37	29	the	the	DET
aijssr-173	37	30	rising	rise	VERB
aijssr-173	37	31	height	height	NOUN
aijssr-173	37	32	of	of	ADP
aijssr-173	37	33	competition	competition	NOUN
aijssr-173	37	34	both	both	CCONJ
aijssr-173	37	35	within	within	ADP
aijssr-173	37	36	and	and	CCONJ
aijssr-173	37	37	international	international	ADJ
aijssr-173	37	38	academy	academy	NOUN
aijssr-173	37	39	arena	arena	NOUN
aijssr-173	37	40	.	.	PUNCT
aijssr-173	38	1	in	in	ADP
aijssr-173	38	2	a	a	DET
aijssr-173	38	3	government	government	NOUN
aijssr-173	38	4	research	research	NOUN
aijssr-173	38	5	conducted	conduct	VERB
aijssr-173	38	6	between	between	ADP
aijssr-173	38	7	august	august	PROPN
aijssr-173	38	8	2006	2006	NUM
aijssr-173	38	9	and	and	CCONJ
aijssr-173	38	10	july	july	PROPN
aijssr-173	38	11	2007	2007	NUM
aijssr-173	38	12	on	on	ADP
aijssr-173	38	13	the	the	DET
aijssr-173	38	14	assessment	assessment	NOUN
aijssr-173	38	15	of	of	ADP
aijssr-173	38	16	the	the	DET
aijssr-173	38	17	quality	quality	NOUN
aijssr-173	38	18	of	of	ADP
aijssr-173	38	19	malaysian	malaysian	ADJ
aijssr-173	38	20	public	public	ADJ
aijssr-173	38	21	universities	university	NOUN
aijssr-173	38	22	,	,	PUNCT
aijssr-173	38	23	reports	report	NOUN
aijssr-173	38	24	revealed	reveal	VERB
aijssr-173	38	25	that	that	SCONJ
aijssr-173	38	26	public	public	ADJ
aijssr-173	38	27	institutions	institution	NOUN
aijssr-173	38	28	of	of	ADP
aijssr-173	38	29	higher	high	ADJ
aijssr-173	38	30	education	education	NOUN
aijssr-173	38	31	in	in	ADP
aijssr-173	38	32	malaysia	malaysia	PROPN
aijssr-173	38	33	have	have	AUX
aijssr-173	38	34	been	be	AUX
aijssr-173	38	35	subjected	subject	VERB
aijssr-173	38	36	under	under	ADP
aijssr-173	38	37	serious	serious	ADJ
aijssr-173	38	38	public	public	ADJ
aijssr-173	38	39	scrutiny	scrutiny	NOUN
aijssr-173	38	40	for	for	ADP
aijssr-173	38	41	failing	fail	VERB
aijssr-173	38	42	to	to	PART
aijssr-173	38	43	improve	improve	VERB
aijssr-173	38	44	or	or	CCONJ
aijssr-173	38	45	at	at	ADP
aijssr-173	38	46	least	least	ADJ
aijssr-173	38	47	emerge	emerge	VERB
aijssr-173	38	48	in	in	ADP
aijssr-173	38	49	international	international	ADJ
aijssr-173	38	50	rankings	ranking	NOUN
aijssr-173	38	51	with	with	ADP
aijssr-173	38	52	regards	regard	NOUN
aijssr-173	38	53	to	to	ADP
aijssr-173	38	54	offering	offer	VERB
aijssr-173	38	55	outstanding	outstanding	ADJ
aijssr-173	38	56	education	education	NOUN
aijssr-173	38	57	(	(	PUNCT
aijssr-173	38	58	mohamed	mohamed	PROPN
aijssr-173	38	59	2007	2007	NUM
aijssr-173	38	60	;	;	PUNCT
aijssr-173	38	61	azizan	azizan	PROPN
aijssr-173	38	62	2007	2007	NUM
aijssr-173	38	63	;	;	PUNCT
aijssr-173	38	64	ramachandran	ramachandran	PROPN
aijssr-173	38	65	&	&	CCONJ
aijssr-173	38	66	foo	foo	PROPN
aijssr-173	38	67	2007	2007	NUM
aijssr-173	38	68	;	;	PUNCT
aijssr-173	38	69	yu	yu	PROPN
aijssr-173	38	70	,	,	PUNCT
aijssr-173	38	71	hamid	hamid	PROPN
aijssr-173	38	72	,	,	PUNCT
aijssr-173	38	73	ijab	ijab	PROPN
aijssr-173	38	74	,	,	PUNCT
aijssr-173	38	75	&	&	CCONJ
aijssr-173	38	76	soo	soo	PROPN
aijssr-173	38	77	,	,	PUNCT
aijssr-173	38	78	2009	2009	NUM
aijssr-173	38	79	)	)	PUNCT
aijssr-173	38	80	.	.	PUNCT
aijssr-173	39	1	also	also	ADV
aijssr-173	39	2	,	,	PUNCT
aijssr-173	39	3	binden	binden	PROPN
aijssr-173	39	4	,	,	PUNCT
aijssr-173	39	5	mziu	mziu	NOUN
aijssr-173	39	6	,	,	PUNCT
aijssr-173	39	7	andsuhaimi	andsuhaimi	ADJ
aijssr-173	39	8	,	,	PUNCT
aijssr-173	39	9	(	(	PUNCT
aijssr-173	39	10	2014	2014	NUM
aijssr-173	39	11	)	)	PUNCT
aijssr-173	39	12	reported	report	VERB
aijssr-173	39	13	that	that	SCONJ
aijssr-173	39	14	since	since	SCONJ
aijssr-173	39	15	the	the	DET
aijssr-173	39	16	establishment	establishment	NOUN
aijssr-173	39	17	of	of	ADP
aijssr-173	39	18	the	the	DET
aijssr-173	39	19	ministry	ministry	PROPN
aijssr-173	39	20	of	of	ADP
aijssr-173	39	21	higher	high	ADJ
aijssr-173	39	22	education	education	NOUN
aijssr-173	39	23	(	(	PUNCT
aijssr-173	39	24	mohe	mohe	NOUN
aijssr-173	39	25	)	)	PUNCT
aijssr-173	39	26	in	in	ADP
aijssr-173	39	27	2004	2004	NUM
aijssr-173	39	28	the	the	DET
aijssr-173	39	29	higher	high	ADJ
aijssr-173	39	30	education	education	NOUN
aijssr-173	39	31	in	in	ADP
aijssr-173	39	32	malaysia	malaysia	PROPN
aijssr-173	39	33	has	have	AUX
aijssr-173	39	34	become	become	VERB
aijssr-173	39	35	an	an	DET
aijssr-173	39	36	important	important	ADJ
aijssr-173	39	37	trend	trend	NOUN
aijssr-173	39	38	.	.	PUNCT
aijssr-173	40	1	deliberate	deliberate	ADJ
aijssr-173	40	2	efforts	effort	NOUN
aijssr-173	40	3	have	have	AUX
aijssr-173	40	4	been	be	AUX
aijssr-173	40	5	made	make	VERB
aijssr-173	40	6	in	in	ADP
aijssr-173	40	7	several	several	ADJ
aijssr-173	40	8	ways	way	NOUN
aijssr-173	40	9	possible	possible	ADJ
aijssr-173	40	10	to	to	PART
aijssr-173	40	11	support	support	VERB
aijssr-173	40	12	and	and	CCONJ
aijssr-173	40	13	develop	develop	VERB
aijssr-173	40	14	higher	high	ADJ
aijssr-173	40	15	education	education	NOUN
aijssr-173	40	16	in	in	ADP
aijssr-173	40	17	malaysia	malaysia	PROPN
aijssr-173	40	18	from	from	ADP
aijssr-173	40	19	different	different	ADJ
aijssr-173	40	20	sectors	sector	NOUN
aijssr-173	40	21	of	of	ADP
aijssr-173	40	22	the	the	DET
aijssr-173	40	23	economy	economy	NOUN
aijssr-173	40	24	be	be	AUX
aijssr-173	40	25	it	it	PRON
aijssr-173	40	26	the	the	DET
aijssr-173	40	27	media	medium	NOUN
aijssr-173	40	28	,	,	PUNCT
aijssr-173	40	29	people	people	NOUN
aijssr-173	40	30	and	and	CCONJ
aijssr-173	40	31	the	the	DET
aijssr-173	40	32	government	government	NOUN
aijssr-173	40	33	.	.	PUNCT
aijssr-173	41	1	similarly	similarly	ADV
aijssr-173	41	2	,	,	PUNCT
aijssr-173	41	3	in	in	ADP
aijssr-173	41	4	order	order	NOUN
aijssr-173	41	5	to	to	PART
aijssr-173	41	6	ensure	ensure	VERB
aijssr-173	41	7	the	the	DET
aijssr-173	41	8	existence	existence	NOUN
aijssr-173	41	9	of	of	ADP
aijssr-173	41	10	a	a	DET
aijssr-173	41	11	conducive	conducive	ADJ
aijssr-173	41	12	ecosystem	ecosystem	NOUN
aijssr-173	41	13	,	,	PUNCT
aijssr-173	41	14	which	which	PRON
aijssr-173	41	15	will	will	AUX
aijssr-173	41	16	eventually	eventually	ADV
aijssr-173	41	17	catapult	catapult	VERB
aijssr-173	41	18	into	into	ADP
aijssr-173	41	19	knowledge	knowledge	NOUN
aijssr-173	41	20	and	and	CCONJ
aijssr-173	41	21	excellence	excellence	NOUN
aijssr-173	41	22	.	.	PUNCT
aijssr-173	42	1	thus	thus	ADV
aijssr-173	42	2	,	,	PUNCT
aijssr-173	42	3	the	the	DET
aijssr-173	42	4	ministry	ministry	NOUN
aijssr-173	42	5	has	have	AUX
aijssr-173	42	6	introduced	introduce	VERB
aijssr-173	42	7	various	various	ADJ
aijssr-173	42	8	policies	policy	NOUN
aijssr-173	42	9	to	to	PART
aijssr-173	42	10	reinforce	reinforce	VERB
aijssr-173	42	11	the	the	DET
aijssr-173	42	12	national	national	ADJ
aijssr-173	42	13	higher	high	ADJ
aijssr-173	42	14	education	education	NOUN
aijssr-173	42	15	.	.	PUNCT
aijssr-173	43	1	specifically	specifically	ADV
aijssr-173	43	2	,	,	PUNCT
aijssr-173	43	3	before	before	ADP
aijssr-173	43	4	2020	2020	NUM
aijssr-173	43	5	the	the	DET
aijssr-173	43	6	government	government	NOUN
aijssr-173	43	7	is	be	AUX
aijssr-173	43	8	strategizing	strategize	VERB
aijssr-173	43	9	an	an	DET
aijssr-173	43	10	articulated	articulated	ADJ
aijssr-173	43	11	effort	effort	NOUN
aijssr-173	43	12	towards	towards	ADP
aijssr-173	43	13	making	make	VERB
aijssr-173	43	14	malaysia	malaysia	PRON
aijssr-173	43	15	the	the	DET
aijssr-173	43	16	regional	regional	ADJ
aijssr-173	43	17	hub	hub	NOUN
aijssr-173	43	18	for	for	ADP
aijssr-173	43	19	higher	high	ADJ
aijssr-173	43	20	education	education	NOUN
aijssr-173	43	21	,	,	PUNCT
aijssr-173	43	22	as	as	ADV
aijssr-173	43	23	well	well	ADV
aijssr-173	43	24	as	as	ADP
aijssr-173	43	25	the	the	DET
aijssr-173	43	26	main	main	ADJ
aijssr-173	43	27	choice	choice	NOUN
aijssr-173	43	28	for	for	ADP
aijssr-173	43	29	international	international	ADJ
aijssr-173	43	30	students	student	NOUN
aijssr-173	43	31	and	and	CCONJ
aijssr-173	43	32	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	43	33	american	american	PROPN
aijssr-173	43	34	international	international	PROPN
aijssr-173	43	35	journal	journal	PROPN
aijssr-173	43	36	of	of	ADP
aijssr-173	43	37	social	social	ADJ
aijssr-173	43	38	science	science	NOUN
aijssr-173	43	39	research	research	NOUN
aijssr-173	43	40	vol	vol	NOUN
aijssr-173	43	41	.	.	PROPN
aijssr-173	44	1	2	2	NUM
aijssr-173	44	2	,	,	PUNCT
aijssr-173	44	3	no	no	INTJ
aijssr-173	44	4	.	.	NOUN
aijssr-173	44	5	2	2	NUM
aijssr-173	44	6	;	;	PUNCT
aijssr-173	44	7	2018	2018	NUM
aijssr-173	44	8	3	3	NUM
aijssr-173	44	9	intellectuals	intellectual	NOUN
aijssr-173	44	10	.	.	PUNCT
aijssr-173	45	1	moreover	moreover	ADV
aijssr-173	45	2	,	,	PUNCT
aijssr-173	45	3	how	how	SCONJ
aijssr-173	45	4	to	to	PART
aijssr-173	45	5	go	go	VERB
aijssr-173	45	6	about	about	ADP
aijssr-173	45	7	achieving	achieve	VERB
aijssr-173	45	8	these	these	DET
aijssr-173	45	9	targets	target	NOUN
aijssr-173	45	10	is	be	AUX
aijssr-173	45	11	tasking	task	VERB
aijssr-173	45	12	considering	consider	VERB
aijssr-173	45	13	the	the	DET
aijssr-173	45	14	complexity	complexity	NOUN
aijssr-173	45	15	of	of	ADP
aijssr-173	45	16	implementing	implement	VERB
aijssr-173	45	17	the	the	DET
aijssr-173	45	18	bsc	bsc	PROPN
aijssr-173	45	19	project	project	NOUN
aijssr-173	45	20	.	.	PUNCT
aijssr-173	46	1	the	the	DET
aijssr-173	46	2	performance	performance	NOUN
aijssr-173	46	3	system	system	NOUN
aijssr-173	46	4	of	of	ADP
aijssr-173	46	5	the	the	DET
aijssr-173	46	6	institution	institution	NOUN
aijssr-173	46	7	of	of	ADP
aijssr-173	46	8	higher	high	ADJ
aijssr-173	46	9	learning	learning	NOUN
aijssr-173	46	10	is	be	AUX
aijssr-173	46	11	a	a	DET
aijssr-173	46	12	multifaceted	multifaceted	ADJ
aijssr-173	46	13	socialized	socialize	VERB
aijssr-173	46	14	system	system	NOUN
aijssr-173	46	15	that	that	PRON
aijssr-173	46	16	requires	require	VERB
aijssr-173	46	17	a	a	DET
aijssr-173	46	18	holistic	holistic	ADJ
aijssr-173	46	19	approach	approach	NOUN
aijssr-173	46	20	.	.	PUNCT
aijssr-173	47	1	thus	thus	ADV
aijssr-173	47	2	,	,	PUNCT
aijssr-173	47	3	selection	selection	NOUN
aijssr-173	47	4	of	of	ADP
aijssr-173	47	5	appropriate	appropriate	ADJ
aijssr-173	47	6	performance	performance	NOUN
aijssr-173	47	7	management	management	NOUN
aijssr-173	47	8	nowadays	nowadays	ADV
aijssr-173	47	9	is	be	AUX
aijssr-173	47	10	very	very	ADV
aijssr-173	47	11	vital	vital	ADJ
aijssr-173	47	12	to	to	ADP
aijssr-173	47	13	the	the	DET
aijssr-173	47	14	institution	institution	NOUN
aijssr-173	47	15	of	of	ADP
aijssr-173	47	16	higher	high	ADJ
aijssr-173	47	17	learning	learning	NOUN
aijssr-173	47	18	because	because	SCONJ
aijssr-173	47	19	at	at	ADP
aijssr-173	47	20	the	the	DET
aijssr-173	47	21	end	end	NOUN
aijssr-173	47	22	of	of	ADP
aijssr-173	47	23	the	the	DET
aijssr-173	47	24	day	day	NOUN
aijssr-173	47	25	the	the	DET
aijssr-173	47	26	outcome	outcome	NOUN
aijssr-173	47	27	of	of	ADP
aijssr-173	47	28	the	the	DET
aijssr-173	47	29	performance	performance	NOUN
aijssr-173	47	30	of	of	ADP
aijssr-173	47	31	such	such	ADJ
aijssr-173	47	32	institution	institution	NOUN
aijssr-173	47	33	will	will	AUX
aijssr-173	47	34	determine	determine	VERB
aijssr-173	47	35	the	the	DET
aijssr-173	47	36	ranking	ranking	NOUN
aijssr-173	47	37	profile	profile	NOUN
aijssr-173	47	38	of	of	ADP
aijssr-173	47	39	the	the	DET
aijssr-173	47	40	university	university	NOUN
aijssr-173	47	41	among	among	ADP
aijssr-173	47	42	its	its	PRON
aijssr-173	47	43	competing	compete	VERB
aijssr-173	47	44	counterparts	counterpart	NOUN
aijssr-173	47	45	.	.	PUNCT
aijssr-173	48	1	for	for	ADP
aijssr-173	48	2	example	example	NOUN
aijssr-173	48	3	,	,	PUNCT
aijssr-173	48	4	recently	recently	ADV
aijssr-173	48	5	,	,	PUNCT
aijssr-173	48	6	there	there	PRON
aijssr-173	48	7	was	be	VERB
aijssr-173	48	8	a	a	DET
aijssr-173	48	9	policy	policy	NOUN
aijssr-173	48	10	that	that	PRON
aijssr-173	48	11	was	be	AUX
aijssr-173	48	12	issued	issue	VERB
aijssr-173	48	13	by	by	ADP
aijssr-173	48	14	the	the	DET
aijssr-173	48	15	gov’t	gov’t	NOUN
aijssr-173	48	16	of	of	ADP
aijssr-173	48	17	one	one	NUM
aijssr-173	48	18	of	of	ADP
aijssr-173	48	19	the	the	DET
aijssr-173	48	20	african	african	ADJ
aijssr-173	48	21	countries	country	NOUN
aijssr-173	48	22	(	(	PUNCT
aijssr-173	48	23	i.e.	i.e.	X
aijssr-173	48	24	nigeria	nigeria	X
aijssr-173	48	25	)	)	PUNCT
aijssr-173	48	26	regarding	regard	VERB
aijssr-173	48	27	its	its	PRON
aijssr-173	48	28	student	student	NOUN
aijssr-173	48	29	’s	’s	PART
aijssr-173	48	30	enrolment	enrolment	NOUN
aijssr-173	48	31	in	in	ADP
aijssr-173	48	32	the	the	DET
aijssr-173	48	33	malaysian	malaysian	ADJ
aijssr-173	48	34	university	university	NOUN
aijssr-173	48	35	.	.	PUNCT
aijssr-173	49	1	five	five	NUM
aijssr-173	49	2	best	good	ADJ
aijssr-173	49	3	malaysian	malaysian	ADJ
aijssr-173	49	4	public	public	ADJ
aijssr-173	49	5	universities	university	NOUN
aijssr-173	49	6	were	be	AUX
aijssr-173	49	7	selected	select	VERB
aijssr-173	49	8	in	in	ADP
aijssr-173	49	9	this	this	DET
aijssr-173	49	10	policy	policy	NOUN
aijssr-173	49	11	;	;	PUNCT
aijssr-173	49	12	as	as	SCONJ
aijssr-173	49	13	such	such	DET
aijssr-173	49	14	this	this	DET
aijssr-173	49	15	new	new	ADJ
aijssr-173	49	16	policy	policy	NOUN
aijssr-173	49	17	affected	affect	VERB
aijssr-173	49	18	the	the	DET
aijssr-173	49	19	number	number	NOUN
aijssr-173	49	20	of	of	ADP
aijssr-173	49	21	student	student	NOUN
aijssr-173	49	22	’s	’s	PART
aijssr-173	49	23	enrolment	enrolment	NOUN
aijssr-173	49	24	in	in	ADP
aijssr-173	49	25	any	any	PRON
aijssr-173	49	26	of	of	ADP
aijssr-173	49	27	the	the	DET
aijssr-173	49	28	malaysian	malaysian	ADJ
aijssr-173	49	29	university	university	NOUN
aijssr-173	49	30	that	that	PRON
aijssr-173	49	31	fails	fail	VERB
aijssr-173	49	32	to	to	PART
aijssr-173	49	33	meet	meet	VERB
aijssr-173	49	34	this	this	DET
aijssr-173	49	35	criterion	criterion	NOUN
aijssr-173	49	36	of	of	ADP
aijssr-173	49	37	“	"	PUNCT
aijssr-173	49	38	five	five	NUM
aijssr-173	49	39	best	good	ADJ
aijssr-173	49	40	malaysian	malaysian	ADJ
aijssr-173	49	41	universities	university	NOUN
aijssr-173	49	42	”	"	PUNCT
aijssr-173	49	43	.	.	PUNCT
aijssr-173	50	1	consequently	consequently	ADV
aijssr-173	50	2	,	,	PUNCT
aijssr-173	50	3	the	the	DET
aijssr-173	50	4	choice	choice	NOUN
aijssr-173	50	5	of	of	ADP
aijssr-173	50	6	appropriate	appropriate	ADJ
aijssr-173	50	7	performance	performance	NOUN
aijssr-173	50	8	management	management	NOUN
aijssr-173	50	9	such	such	ADJ
aijssr-173	50	10	as	as	ADP
aijssr-173	50	11	bsc	bsc	PROPN
aijssr-173	50	12	and	and	CCONJ
aijssr-173	50	13	the	the	DET
aijssr-173	50	14	strategic	strategic	ADJ
aijssr-173	50	15	implementation	implementation	NOUN
aijssr-173	50	16	process	process	NOUN
aijssr-173	50	17	is	be	AUX
aijssr-173	50	18	fundamental	fundamental	ADJ
aijssr-173	50	19	to	to	ADP
aijssr-173	50	20	the	the	DET
aijssr-173	50	21	success	success	NOUN
aijssr-173	50	22	and	and	CCONJ
aijssr-173	50	23	improvement	improvement	NOUN
aijssr-173	50	24	of	of	ADP
aijssr-173	50	25	the	the	DET
aijssr-173	50	26	ranking	ranking	NOUN
aijssr-173	50	27	profile	profile	NOUN
aijssr-173	50	28	of	of	ADP
aijssr-173	50	29	contemporary	contemporary	ADJ
aijssr-173	50	30	institutions	institution	NOUN
aijssr-173	50	31	of	of	ADP
aijssr-173	50	32	higher	high	ADJ
aijssr-173	50	33	learning	learning	NOUN
aijssr-173	50	34	,	,	PUNCT
aijssr-173	50	35	especially	especially	ADV
aijssr-173	50	36	among	among	ADP
aijssr-173	50	37	the	the	DET
aijssr-173	50	38	public	public	ADJ
aijssr-173	50	39	malaysian	malaysian	ADJ
aijssr-173	50	40	universities	university	NOUN
aijssr-173	50	41	.	.	PUNCT
aijssr-173	51	1	significant	significant	ADJ
aijssr-173	51	2	studies	study	NOUN
aijssr-173	51	3	have	have	AUX
aijssr-173	51	4	provided	provide	VERB
aijssr-173	51	5	evidence	evidence	NOUN
aijssr-173	51	6	showing	show	VERB
aijssr-173	51	7	that	that	SCONJ
aijssr-173	51	8	bsc	bsc	PROPN
aijssr-173	51	9	methodology	methodology	NOUN
aijssr-173	51	10	is	be	AUX
aijssr-173	51	11	good	good	ADJ
aijssr-173	51	12	performance	performance	NOUN
aijssr-173	51	13	management	management	NOUN
aijssr-173	51	14	system	system	NOUN
aijssr-173	51	15	especially	especially	ADV
aijssr-173	51	16	when	when	SCONJ
aijssr-173	51	17	it	it	PRON
aijssr-173	51	18	is	be	AUX
aijssr-173	51	19	implemented	implement	VERB
aijssr-173	51	20	properly	properly	ADV
aijssr-173	51	21	(	(	PUNCT
aijssr-173	51	22	davis	davis	PROPN
aijssr-173	51	23	&	&	CCONJ
aijssr-173	51	24	albright	albright	PROPN
aijssr-173	51	25	,	,	PUNCT
aijssr-173	51	26	2003	2003	NUM
aijssr-173	51	27	;	;	PUNCT
aijssr-173	51	28	maiga	maiga	PROPN
aijssr-173	51	29	&	&	CCONJ
aijssr-173	51	30	jacobs	jacobs	PROPN
aijssr-173	51	31	,	,	PUNCT
aijssr-173	51	32	2003	2003	NUM
aijssr-173	51	33	;	;	PUNCT
aijssr-173	51	34	braam	braam	PROPN
aijssr-173	51	35	&	&	CCONJ
aijssr-173	51	36	nijssen	nijssen	PROPN
aijssr-173	51	37	,	,	PUNCT
aijssr-173	51	38	2004	2004	NUM
aijssr-173	51	39	;	;	PUNCT
aijssr-173	51	40	kaplan	kaplan	PROPN
aijssr-173	51	41	&	&	CCONJ
aijssr-173	51	42	norton	norton	PROPN
aijssr-173	51	43	,	,	PUNCT
aijssr-173	51	44	2006b	2006b	NUM
aijssr-173	51	45	)	)	PUNCT
aijssr-173	51	46	.	.	PUNCT
aijssr-173	52	1	studies	study	NOUN
aijssr-173	52	2	also	also	ADV
aijssr-173	52	3	show	show	VERB
aijssr-173	52	4	that	that	SCONJ
aijssr-173	52	5	whether	whether	SCONJ
aijssr-173	52	6	a	a	DET
aijssr-173	52	7	bsc	bsc	PROPN
aijssr-173	52	8	project	project	NOUN
aijssr-173	52	9	is	be	AUX
aijssr-173	52	10	successful	successful	ADJ
aijssr-173	52	11	or	or	CCONJ
aijssr-173	52	12	not	not	PART
aijssr-173	52	13	,	,	PUNCT
aijssr-173	52	14	heavily	heavily	ADV
aijssr-173	52	15	depends	depend	VERB
aijssr-173	52	16	on	on	ADP
aijssr-173	52	17	how	how	SCONJ
aijssr-173	52	18	the	the	DET
aijssr-173	52	19	bsc	bsc	PROPN
aijssr-173	52	20	is	be	AUX
aijssr-173	52	21	being	be	AUX
aijssr-173	52	22	implemented	implement	VERB
aijssr-173	52	23	,	,	PUNCT
aijssr-173	52	24	used	use	VERB
aijssr-173	52	25	and	and	CCONJ
aijssr-173	52	26	interpreted	interpret	VERB
aijssr-173	52	27	(	(	PUNCT
aijssr-173	52	28	braam	braam	PROPN
aijssr-173	52	29	&	&	CCONJ
aijssr-173	52	30	nijssen	nijssen	PROPN
aijssr-173	52	31	,	,	PUNCT
aijssr-173	52	32	2004	2004	NUM
aijssr-173	52	33	;	;	PUNCT
aijssr-173	52	34	madsen	madsen	PROPN
aijssr-173	52	35	,	,	PUNCT
aijssr-173	52	36	&	&	CCONJ
aijssr-173	52	37	stenheim	stenheim	PROPN
aijssr-173	52	38	,	,	PUNCT
aijssr-173	52	39	2014	2014	NUM
aijssr-173	52	40	)	)	PUNCT
aijssr-173	52	41	.	.	PUNCT
aijssr-173	53	1	similarly	similarly	ADV
aijssr-173	53	2	,	,	PUNCT
aijssr-173	53	3	danesh	danesh	NOUN
aijssr-173	53	4	haeri	haeri	NOUN
aijssr-173	53	5	,	,	PUNCT
aijssr-173	53	6	and	and	CCONJ
aijssr-173	53	7	jafari	jafari	NOUN
aijssr-173	53	8	,	,	PUNCT
aijssr-173	53	9	(	(	PUNCT
aijssr-173	53	10	2017	2017	NUM
aijssr-173	53	11	,	,	PUNCT
aijssr-173	53	12	p.1	p.1	NOUN
aijssr-173	53	13	)	)	PUNCT
aijssr-173	53	14	,	,	PUNCT
aijssr-173	53	15	reported	report	VERB
aijssr-173	53	16	that	that	SCONJ
aijssr-173	53	17	“	"	PUNCT
aijssr-173	53	18	the	the	DET
aijssr-173	53	19	momentous	momentous	ADJ
aijssr-173	53	20	issue	issue	NOUN
aijssr-173	53	21	,	,	PUNCT
aijssr-173	53	22	in	in	ADP
aijssr-173	53	23	the	the	DET
aijssr-173	53	24	implementation	implementation	NOUN
aijssr-173	53	25	of	of	ADP
aijssr-173	53	26	bsc	bsc	PROPN
aijssr-173	53	27	,	,	PUNCT
aijssr-173	53	28	is	be	AUX
aijssr-173	53	29	the	the	DET
aijssr-173	53	30	proper	proper	ADJ
aijssr-173	53	31	selection	selection	NOUN
aijssr-173	53	32	of	of	ADP
aijssr-173	53	33	measures	measure	NOUN
aijssr-173	53	34	”	"	PUNCT
aijssr-173	53	35	.	.	PUNCT
aijssr-173	54	1	5	5	X
aijssr-173	54	2	.	.	X
aijssr-173	54	3	bsc	bsc	PROPN
aijssr-173	54	4	implementation	implementation	NOUN
aijssr-173	54	5	in	in	ADP
aijssr-173	54	6	institution	institution	NOUN
aijssr-173	54	7	of	of	ADP
aijssr-173	54	8	higher	high	ADJ
aijssr-173	54	9	learning	learn	VERB
aijssr-173	54	10	kaplan	kaplan	PROPN
aijssr-173	54	11	and	and	CCONJ
aijssr-173	54	12	norton	norton	PROPN
aijssr-173	54	13	introduced	introduce	VERB
aijssr-173	54	14	the	the	DET
aijssr-173	54	15	concept	concept	NOUN
aijssr-173	54	16	of	of	ADP
aijssr-173	54	17	bsc	bsc	PROPN
aijssr-173	54	18	in1990	in1990	PROPN
aijssr-173	54	19	and	and	CCONJ
aijssr-173	54	20	presented	present	VERB
aijssr-173	54	21	it	it	PRON
aijssr-173	54	22	as	as	ADP
aijssr-173	54	23	both	both	CCONJ
aijssr-173	54	24	a	a	DET
aijssr-173	54	25	financial	financial	ADJ
aijssr-173	54	26	and	and	CCONJ
aijssr-173	54	27	non	non	ADJ
aijssr-173	54	28	-	-	ADJ
aijssr-173	54	29	financial	financial	ADJ
aijssr-173	54	30	performance	performance	NOUN
aijssr-173	54	31	measures	measure	NOUN
aijssr-173	54	32	(	(	PUNCT
aijssr-173	54	33	karpagam	karpagam	PROPN
aijssr-173	54	34	&	&	CCONJ
aijssr-173	54	35	suganthi	suganthi	PROPN
aijssr-173	54	36	,	,	PUNCT
aijssr-173	54	37	2012	2012	NUM
aijssr-173	54	38	;	;	PUNCT
aijssr-173	54	39	philbin	philbin	NOUN
aijssr-173	54	40	,	,	PUNCT
aijssr-173	54	41	2011	2011	NUM
aijssr-173	54	42	;	;	PUNCT
aijssr-173	54	43	taylor	taylor	PROPN
aijssr-173	54	44	&	&	CCONJ
aijssr-173	54	45	baines	baine	NOUN
aijssr-173	54	46	,	,	PUNCT
aijssr-173	54	47	2012	2012	NUM
aijssr-173	54	48	)	)	PUNCT
aijssr-173	54	49	.	.	PUNCT
aijssr-173	55	1	articles	article	NOUN
aijssr-173	55	2	on	on	ADP
aijssr-173	55	3	bsc	bsc	PROPN
aijssr-173	55	4	have	have	AUX
aijssr-173	55	5	indicated	indicate	VERB
aijssr-173	55	6	the	the	DET
aijssr-173	55	7	bsc	bsc	PROPN
aijssr-173	55	8	model	model	NOUN
aijssr-173	55	9	is	be	AUX
aijssr-173	55	10	particularly	particularly	ADV
aijssr-173	55	11	well	well	ADV
aijssr-173	55	12	-	-	PUNCT
aijssr-173	55	13	suited	suited	ADJ
aijssr-173	55	14	for	for	ADP
aijssr-173	55	15	the	the	DET
aijssr-173	55	16	non	non	ADJ
aijssr-173	55	17	-	-	ADJ
aijssr-173	55	18	profit	profit	ADJ
aijssr-173	55	19	outfit	outfit	NOUN
aijssr-173	55	20	and	and	CCONJ
aijssr-173	55	21	governmental	governmental	ADJ
aijssr-173	55	22	organizations	organization	NOUN
aijssr-173	55	23	(	(	PUNCT
aijssr-173	55	24	npgos	npgos	PROPN
aijssr-173	55	25	)	)	PUNCT
aijssr-173	55	26	(	(	PUNCT
aijssr-173	55	27	niven	niven	PROPN
aijssr-173	55	28	2008	2008	NUM
aijssr-173	55	29	;	;	PUNCT
aijssr-173	55	30	pietrzak	pietrzak	NOUN
aijssr-173	55	31	,	,	PUNCT
aijssr-173	55	32	paliszkiewicz	paliszkiewicz	PROPN
aijssr-173	55	33	&	&	CCONJ
aijssr-173	55	34	klepacki	klepacki	PROPN
aijssr-173	55	35	2015	2015	NUM
aijssr-173	55	36	;	;	PUNCT
aijssr-173	55	37	praptapa	praptapa	VERB
aijssr-173	55	38	,	,	PUNCT
aijssr-173	55	39	&	&	CCONJ
aijssr-173	55	40	yahya	yahya	PROPN
aijssr-173	55	41	,	,	PUNCT
aijssr-173	55	42	2016	2016	NUM
aijssr-173	55	43	;	;	PUNCT
aijssr-173	55	44	gamal	gamal	PROPN
aijssr-173	55	45	,	,	PUNCT
aijssr-173	55	46	&	&	CCONJ
aijssr-173	55	47	soemantri	soemantri	VERB
aijssr-173	55	48	,	,	PUNCT
aijssr-173	55	49	2017	2017	NUM
aijssr-173	55	50	)	)	PUNCT
aijssr-173	55	51	.	.	PUNCT
aijssr-173	56	1	north	north	PROPN
aijssr-173	56	2	cottand	cottand	PROPN
aijssr-173	56	3	taulapapa	taulapapa	PROPN
aijssr-173	56	4	(	(	PUNCT
aijssr-173	56	5	2012	2012	NUM
aijssr-173	56	6	)	)	PUNCT
aijssr-173	56	7	highlighted	highlight	VERB
aijssr-173	56	8	that	that	SCONJ
aijssr-173	56	9	the	the	DET
aijssr-173	56	10	npgos	npgo	NOUN
aijssr-173	56	11	adopted	adopt	VERB
aijssr-173	56	12	the	the	DET
aijssr-173	56	13	private	private	ADJ
aijssr-173	56	14	sector	sector	NOUN
aijssr-173	56	15	performance	performance	NOUN
aijssr-173	56	16	management	management	NOUN
aijssr-173	56	17	model	model	NOUN
aijssr-173	56	18	(	(	PUNCT
aijssr-173	56	19	i.e.	i.e.	X
aijssr-173	56	20	the	the	DET
aijssr-173	56	21	bsc	bsc	NOUN
aijssr-173	56	22	)	)	PUNCT
aijssr-173	56	23	with	with	ADP
aijssr-173	56	24	the	the	DET
aijssr-173	56	25	aim	aim	NOUN
aijssr-173	56	26	of	of	ADP
aijssr-173	56	27	improving	improve	VERB
aijssr-173	56	28	and	and	CCONJ
aijssr-173	56	29	demonstrating	demonstrate	VERB
aijssr-173	56	30	their	their	PRON
aijssr-173	56	31	accountability	accountability	NOUN
aijssr-173	56	32	and	and	CCONJ
aijssr-173	56	33	performance	performance	NOUN
aijssr-173	56	34	to	to	ADP
aijssr-173	56	35	the	the	DET
aijssr-173	56	36	central	central	ADJ
aijssr-173	56	37	government	government	NOUN
aijssr-173	56	38	.	.	PUNCT
aijssr-173	57	1	additionally	additionally	ADV
aijssr-173	57	2	,	,	PUNCT
aijssr-173	57	3	dimitropoulos	dimitropoulo	NOUN
aijssr-173	57	4	,	,	PUNCT
aijssr-173	57	5	kosmas	kosma	NOUN
aijssr-173	57	6	,	,	PUNCT
aijssr-173	57	7	and	and	CCONJ
aijssr-173	57	8	douvis	douvis	PROPN
aijssr-173	57	9	,	,	PUNCT
aijssr-173	57	10	(	(	PUNCT
aijssr-173	57	11	2017	2017	NUM
aijssr-173	57	12	)	)	PUNCT
aijssr-173	57	13	stressed	stress	VERB
aijssr-173	57	14	that	that	SCONJ
aijssr-173	57	15	the	the	DET
aijssr-173	57	16	application	application	NOUN
aijssr-173	57	17	of	of	ADP
aijssr-173	57	18	bsc	bsc	PROPN
aijssr-173	57	19	model	model	NOUN
aijssr-173	57	20	in	in	ADP
aijssr-173	57	21	public	public	ADJ
aijssr-173	57	22	sector	sector	NOUN
aijssr-173	57	23	is	be	AUX
aijssr-173	57	24	due	due	ADJ
aijssr-173	57	25	to	to	ADP
aijssr-173	57	26	its	its	PRON
aijssr-173	57	27	“	"	PUNCT
aijssr-173	57	28	ability	ability	NOUN
aijssr-173	57	29	to	to	PART
aijssr-173	57	30	link	link	VERB
aijssr-173	57	31	financial	financial	ADJ
aijssr-173	57	32	performance	performance	NOUN
aijssr-173	57	33	measures	measure	NOUN
aijssr-173	57	34	with	with	ADP
aijssr-173	57	35	customer	customer	NOUN
aijssr-173	57	36	focus	focus	NOUN
aijssr-173	57	37	,	,	PUNCT
aijssr-173	57	38	the	the	DET
aijssr-173	57	39	improvement	improvement	NOUN
aijssr-173	57	40	of	of	ADP
aijssr-173	57	41	internal	internal	ADJ
aijssr-173	57	42	processes	process	NOUN
aijssr-173	57	43	and	and	CCONJ
aijssr-173	57	44	the	the	DET
aijssr-173	57	45	enhancement	enhancement	NOUN
aijssr-173	57	46	of	of	ADP
aijssr-173	57	47	innovation	innovation	NOUN
aijssr-173	57	48	and	and	CCONJ
aijssr-173	57	49	learning	learning	NOUN
aijssr-173	57	50	”	"	PUNCT
aijssr-173	57	51	.	.	PUNCT
aijssr-173	58	1	moreover	moreover	ADV
aijssr-173	58	2	,	,	PUNCT
aijssr-173	58	3	northcott	northcott	PROPN
aijssr-173	58	4	and	and	CCONJ
aijssr-173	58	5	taulapapa	taulapapa	PROPN
aijssr-173	58	6	(	(	PUNCT
aijssr-173	58	7	2012	2012	NUM
aijssr-173	58	8	)	)	PUNCT
aijssr-173	58	9	highlighted	highlight	VERB
aijssr-173	58	10	that	that	SCONJ
aijssr-173	58	11	bsc	bsc	PROPN
aijssr-173	58	12	implementation	implementation	NOUN
aijssr-173	58	13	in	in	ADP
aijssr-173	58	14	public	public	ADJ
aijssr-173	58	15	organizations	organization	NOUN
aijssr-173	58	16	promotes	promote	VERB
aijssr-173	58	17	and	and	CCONJ
aijssr-173	58	18	emphasizes	emphasize	VERB
aijssr-173	58	19	performance	performance	NOUN
aijssr-173	58	20	excellence	excellence	NOUN
aijssr-173	58	21	,	,	PUNCT
aijssr-173	58	22	enhances	enhance	VERB
aijssr-173	58	23	top	top	ADJ
aijssr-173	58	24	management	management	NOUN
aijssr-173	58	25	commitment	commitment	NOUN
aijssr-173	58	26	,	,	PUNCT
aijssr-173	58	27	improves	improve	VERB
aijssr-173	58	28	staff	staff	NOUN
aijssr-173	58	29	training	training	NOUN
aijssr-173	58	30	and	and	CCONJ
aijssr-173	58	31	promotes	promote	VERB
aijssr-173	58	32	clear	clear	ADJ
aijssr-173	58	33	organizational	organizational	ADJ
aijssr-173	58	34	strategy	strategy	NOUN
aijssr-173	58	35	and	and	CCONJ
aijssr-173	58	36	objectives	objective	NOUN
aijssr-173	58	37	.	.	PUNCT
aijssr-173	59	1	although	although	SCONJ
aijssr-173	59	2	,	,	PUNCT
aijssr-173	59	3	one	one	NUM
aijssr-173	59	4	of	of	ADP
aijssr-173	59	5	the	the	DET
aijssr-173	59	6	difficulty	difficulty	NOUN
aijssr-173	59	7	of	of	ADP
aijssr-173	59	8	implementing	implement	VERB
aijssr-173	59	9	the	the	DET
aijssr-173	59	10	bsc	bsc	PROPN
aijssr-173	59	11	model	model	NOUN
aijssr-173	59	12	is	be	AUX
aijssr-173	59	13	the	the	DET
aijssr-173	59	14	need	need	NOUN
aijssr-173	59	15	to	to	PART
aijssr-173	59	16	modify	modify	VERB
aijssr-173	59	17	the	the	DET
aijssr-173	59	18	concept	concept	NOUN
aijssr-173	59	19	to	to	PART
aijssr-173	59	20	reflect	reflect	VERB
aijssr-173	59	21	the	the	DET
aijssr-173	59	22	peculiarity	peculiarity	NOUN
aijssr-173	59	23	of	of	ADP
aijssr-173	59	24	the	the	DET
aijssr-173	59	25	organization	organization	NOUN
aijssr-173	59	26	in	in	ADP
aijssr-173	59	27	question	question	NOUN
aijssr-173	59	28	especially	especially	ADV
aijssr-173	59	29	in	in	ADP
aijssr-173	59	30	terms	term	NOUN
aijssr-173	59	31	of	of	ADP
aijssr-173	59	32	the	the	DET
aijssr-173	59	33	institution	institution	NOUN
aijssr-173	59	34	’s	’s	PART
aijssr-173	59	35	mission	mission	NOUN
aijssr-173	59	36	,	,	PUNCT
aijssr-173	59	37	vision	vision	NOUN
aijssr-173	59	38	,	,	PUNCT
aijssr-173	59	39	strategy	strategy	NOUN
aijssr-173	59	40	,	,	PUNCT
aijssr-173	59	41	technology	technology	NOUN
aijssr-173	59	42	,	,	PUNCT
aijssr-173	59	43	and	and	CCONJ
aijssr-173	59	44	culture	culture	NOUN
aijssr-173	59	45	;	;	PUNCT
aijssr-173	59	46	otherwise	otherwise	ADV
aijssr-173	59	47	the	the	DET
aijssr-173	59	48	intended	intend	VERB
aijssr-173	59	49	result	result	NOUN
aijssr-173	59	50	or	or	CCONJ
aijssr-173	59	51	benefit	benefit	NOUN
aijssr-173	59	52	may	may	AUX
aijssr-173	59	53	not	not	PART
aijssr-173	59	54	be	be	AUX
aijssr-173	59	55	achieved	achieve	VERB
aijssr-173	59	56	(	(	PUNCT
aijssr-173	59	57	kim	kim	PROPN
aijssr-173	59	58	,	,	PUNCT
aijssr-173	59	59	suh	suh	PROPN
aijssr-173	59	60	,	,	PUNCT
aijssr-173	59	61	&	&	CCONJ
aijssr-173	59	62	hwang	hwang	PROPN
aijssr-173	59	63	,	,	PUNCT
aijssr-173	59	64	2003	2003	NUM
aijssr-173	59	65	;	;	PUNCT
aijssr-173	59	66	khomba	khomba	ADV
aijssr-173	59	67	,	,	PUNCT
aijssr-173	59	68	vermaak	vermaak	NOUN
aijssr-173	59	69	,	,	PUNCT
aijssr-173	59	70	&	&	CCONJ
aijssr-173	59	71	hanif	hanif	PROPN
aijssr-173	59	72	,	,	PUNCT
aijssr-173	59	73	2012	2012	NUM
aijssr-173	59	74	;	;	PUNCT
aijssr-173	59	75	chimtengo	chimtengo	PROPN
aijssr-173	59	76	,	,	PUNCT
aijssr-173	59	77	et	et	PROPN
aijssr-173	59	78	al	al	PROPN
aijssr-173	59	79	.	.	PROPN
aijssr-173	59	80	,	,	PUNCT
aijssr-173	59	81	2017).thus	2017).thus	NUM
aijssr-173	59	82	,	,	PUNCT
aijssr-173	59	83	to	to	PART
aijssr-173	59	84	achieve	achieve	VERB
aijssr-173	59	85	a	a	DET
aijssr-173	59	86	successful	successful	ADJ
aijssr-173	59	87	bsc	bsc	PROPN
aijssr-173	59	88	implementation	implementation	NOUN
aijssr-173	59	89	requires	require	VERB
aijssr-173	59	90	the	the	DET
aijssr-173	59	91	proper	proper	ADJ
aijssr-173	59	92	articulation	articulation	NOUN
aijssr-173	59	93	and	and	CCONJ
aijssr-173	59	94	implementation	implementation	NOUN
aijssr-173	59	95	of	of	ADP
aijssr-173	59	96	the	the	DET
aijssr-173	59	97	holistic	holistic	ADJ
aijssr-173	59	98	framework	framework	NOUN
aijssr-173	59	99	of	of	ADP
aijssr-173	59	100	bsc	bsc	PROPN
aijssr-173	59	101	as	as	SCONJ
aijssr-173	59	102	presented	present	VERB
aijssr-173	59	103	by	by	ADP
aijssr-173	59	104	kaplan	kaplan	PROPN
aijssr-173	59	105	and	and	CCONJ
aijssr-173	59	106	norton	norton	PROPN
aijssr-173	59	107	(	(	PUNCT
aijssr-173	59	108	ayoup	ayoup	PROPN
aijssr-173	59	109	,	,	PUNCT
aijssr-173	59	110	et	et	PROPN
aijssr-173	59	111	al	al	PROPN
aijssr-173	59	112	.	.	PROPN
aijssr-173	59	113	,	,	PUNCT
aijssr-173	59	114	2015a	2015a	NUM
aijssr-173	59	115	)	)	PUNCT
aijssr-173	59	116	.	.	PUNCT
aijssr-173	60	1	6	6	X
aijssr-173	60	2	.	.	X
aijssr-173	60	3	bsc	bsc	PROPN
aijssr-173	60	4	implementation	implementation	NOUN
aijssr-173	60	5	issues	issue	NOUN
aijssr-173	60	6	bsc	bsc	PROPN
aijssr-173	60	7	implementation	implementation	NOUN
aijssr-173	60	8	issues	issue	NOUN
aijssr-173	60	9	basically	basically	ADV
aijssr-173	60	10	stem	stem	VERB
aijssr-173	60	11	from	from	ADP
aijssr-173	60	12	the	the	DET
aijssr-173	60	13	causal	causal	ADJ
aijssr-173	60	14	linkage	linkage	NOUN
aijssr-173	60	15	of	of	ADP
aijssr-173	60	16	organization	organization	NOUN
aijssr-173	60	17	vision	vision	NOUN
aijssr-173	60	18	and	and	CCONJ
aijssr-173	60	19	strategy	strategy	NOUN
aijssr-173	60	20	that	that	PRON
aijssr-173	60	21	is	be	AUX
aijssr-173	60	22	embedded	embed	VERB
aijssr-173	60	23	in	in	ADP
aijssr-173	60	24	the	the	DET
aijssr-173	60	25	four	four	NUM
aijssr-173	60	26	perspectives	perspective	NOUN
aijssr-173	60	27	of	of	ADP
aijssr-173	60	28	the	the	DET
aijssr-173	60	29	bsc	bsc	PROPN
aijssr-173	60	30	and	and	CCONJ
aijssr-173	60	31	how	how	SCONJ
aijssr-173	60	32	the	the	DET
aijssr-173	60	33	strategies	strategy	NOUN
aijssr-173	60	34	in	in	ADP
aijssr-173	60	35	each	each	DET
aijssr-173	60	36	perspective	perspective	NOUN
aijssr-173	60	37	are	be	AUX
aijssr-173	60	38	integrated	integrate	VERB
aijssr-173	60	39	.	.	PUNCT
aijssr-173	61	1	the	the	DET
aijssr-173	61	2	bsc	bsc	PROPN
aijssr-173	61	3	suffers	suffer	VERB
aijssr-173	61	4	from	from	ADP
aijssr-173	61	5	several	several	ADJ
aijssr-173	61	6	implementation	implementation	NOUN
aijssr-173	61	7	issues	issue	NOUN
aijssr-173	61	8	despite	despite	SCONJ
aijssr-173	61	9	the	the	DET
aijssr-173	61	10	claim	claim	NOUN
aijssr-173	61	11	that	that	SCONJ
aijssr-173	61	12	it	it	PRON
aijssr-173	61	13	is	be	AUX
aijssr-173	61	14	the	the	DET
aijssr-173	61	15	most	most	ADV
aijssr-173	61	16	regarded	regard	VERB
aijssr-173	61	17	contemporary	contemporary	ADJ
aijssr-173	61	18	strategic	strategic	ADJ
aijssr-173	61	19	management	management	NOUN
aijssr-173	61	20	accounting	accounting	NOUN
aijssr-173	61	21	tools	tool	NOUN
aijssr-173	61	22	that	that	PRON
aijssr-173	61	23	helps	help	VERB
aijssr-173	61	24	in	in	ADP
aijssr-173	61	25	improving	improve	VERB
aijssr-173	61	26	organization	organization	NOUN
aijssr-173	61	27	performance	performance	NOUN
aijssr-173	61	28	(	(	PUNCT
aijssr-173	61	29	kaplan	kaplan	NOUN
aijssr-173	61	30	and	and	CCONJ
aijssr-173	61	31	norton	norton	PROPN
aijssr-173	61	32	1992	1992	NUM
aijssr-173	61	33	,	,	PUNCT
aijssr-173	61	34	1996	1996	NUM
aijssr-173	61	35	,	,	PUNCT
aijssr-173	61	36	2001	2001	NUM
aijssr-173	61	37	,	,	PUNCT
aijssr-173	61	38	2004	2004	NUM
aijssr-173	61	39	and	and	CCONJ
aijssr-173	61	40	2006	2006	NUM
aijssr-173	61	41	;	;	PUNCT
aijssr-173	61	42	modell	modell	PROPN
aijssr-173	61	43	,	,	PUNCT
aijssr-173	61	44	2012	2012	NUM
aijssr-173	61	45	;	;	PUNCT
aijssr-173	61	46	ayoup	ayoup	PROPN
aijssr-173	61	47	,	,	PUNCT
aijssr-173	61	48	et	et	PROPN
aijssr-173	61	49	al	al	PROPN
aijssr-173	61	50	.	.	PROPN
aijssr-173	61	51	,	,	PUNCT
aijssr-173	61	52	2016	2016	NUM
aijssr-173	61	53	)	)	PUNCT
aijssr-173	61	54	.	.	PUNCT
aijssr-173	62	1	several	several	ADJ
aijssr-173	62	2	studies	study	NOUN
aijssr-173	62	3	have	have	AUX
aijssr-173	62	4	also	also	ADV
aijssr-173	62	5	reported	report	VERB
aijssr-173	62	6	the	the	DET
aijssr-173	62	7	significant	significant	ADJ
aijssr-173	62	8	positive	positive	ADJ
aijssr-173	62	9	impact	impact	NOUN
aijssr-173	62	10	of	of	ADP
aijssr-173	62	11	bsc	bsc	PROPN
aijssr-173	62	12	implementation	implementation	NOUN
aijssr-173	62	13	on	on	ADP
aijssr-173	62	14	firm	firm	ADJ
aijssr-173	62	15	performance	performance	NOUN
aijssr-173	62	16	(	(	PUNCT
aijssr-173	62	17	hoque	hoque	NOUN
aijssr-173	62	18	&	&	CCONJ
aijssr-173	62	19	james	james	PROPN
aijssr-173	62	20	,	,	PUNCT
aijssr-173	62	21	2000	2000	NUM
aijssr-173	62	22	;	;	PUNCT
aijssr-173	62	23	malina	malina	PROPN
aijssr-173	62	24	&	&	CCONJ
aijssr-173	62	25	selto	selto	PROPN
aijssr-173	62	26	,	,	PUNCT
aijssr-173	62	27	2001	2001	NUM
aijssr-173	62	28	;	;	PUNCT
aijssr-173	62	29	maiga	maiga	PROPN
aijssr-173	62	30	&	&	CCONJ
aijssr-173	62	31	jacobs	jacobs	PROPN
aijssr-173	62	32	,	,	PUNCT
aijssr-173	62	33	2003	2003	NUM
aijssr-173	62	34	;	;	PUNCT
aijssr-173	62	35	davis	davis	PROPN
aijssr-173	62	36	&	&	CCONJ
aijssr-173	62	37	albright	albright	PROPN
aijssr-173	62	38	,	,	PUNCT
aijssr-173	62	39	2004	2004	NUM
aijssr-173	62	40	;	;	PUNCT
aijssr-173	62	41	braam	braam	PROPN
aijssr-173	62	42	&	&	CCONJ
aijssr-173	62	43	nijssen	nijssen	PROPN
aijssr-173	62	44	,	,	PUNCT
aijssr-173	62	45	2004	2004	NUM
aijssr-173	62	46	;	;	PUNCT
aijssr-173	62	47	ayoup	ayoup	PROPN
aijssr-173	62	48	,	,	PUNCT
aijssr-173	62	49	et	et	PROPN
aijssr-173	62	50	al	al	PROPN
aijssr-173	62	51	.	.	PROPN
aijssr-173	62	52	,	,	PUNCT
aijssr-173	62	53	2015	2015	NUM
aijssr-173	62	54	)	)	PUNCT
aijssr-173	62	55	.	.	PUNCT
aijssr-173	63	1	in	in	ADP
aijssr-173	63	2	general	general	ADJ
aijssr-173	63	3	,	,	PUNCT
aijssr-173	63	4	significant	significant	ADJ
aijssr-173	63	5	numbers	number	NOUN
aijssr-173	63	6	of	of	ADP
aijssr-173	63	7	studies	study	NOUN
aijssr-173	63	8	have	have	AUX
aijssr-173	63	9	highlighted	highlight	VERB
aijssr-173	63	10	the	the	DET
aijssr-173	63	11	challenges	challenge	NOUN
aijssr-173	63	12	encountered	encounter	VERB
aijssr-173	63	13	in	in	ADP
aijssr-173	63	14	performance	performance	NOUN
aijssr-173	63	15	management	management	NOUN
aijssr-173	63	16	system	system	NOUN
aijssr-173	63	17	(	(	PUNCT
aijssr-173	63	18	pms	pms	NOUN
aijssr-173	63	19	)	)	PUNCT
aijssr-173	63	20	implementation	implementation	NOUN
aijssr-173	63	21	process	process	NOUN
aijssr-173	63	22	to	to	PART
aijssr-173	63	23	include	include	VERB
aijssr-173	63	24	among	among	ADP
aijssr-173	63	25	others	other	NOUN
aijssr-173	63	26	communication	communication	NOUN
aijssr-173	63	27	strategy	strategy	NOUN
aijssr-173	63	28	,	,	PUNCT
aijssr-173	63	29	support	support	NOUN
aijssr-173	63	30	from	from	ADP
aijssr-173	63	31	information	information	NOUN
aijssr-173	63	32	systems	system	NOUN
aijssr-173	63	33	and	and	CCONJ
aijssr-173	63	34	top	top	ADJ
aijssr-173	63	35	management	management	NOUN
aijssr-173	63	36	,	,	PUNCT
aijssr-173	63	37	as	as	ADV
aijssr-173	63	38	well	well	ADV
aijssr-173	63	39	as	as	ADP
aijssr-173	63	40	employees	employee	NOUN
aijssr-173	63	41	/	/	SYM
aijssr-173	63	42	manager	manager	NOUN
aijssr-173	63	43	’s	’s	PART
aijssr-173	63	44	involvement	involvement	NOUN
aijssr-173	63	45	commitment	commitment	NOUN
aijssr-173	63	46	,	,	PUNCT
aijssr-173	63	47	and	and	CCONJ
aijssr-173	63	48	coordination	coordination	NOUN
aijssr-173	63	49	(	(	PUNCT
aijssr-173	63	50	neely	neely	PROPN
aijssr-173	63	51	,	,	PUNCT
aijssr-173	63	52	adams	adams	PROPN
aijssr-173	63	53	&	&	CCONJ
aijssr-173	63	54	crowe	crowe	PROPN
aijssr-173	63	55	,	,	PUNCT
aijssr-173	63	56	2001	2001	NUM
aijssr-173	63	57	;	;	PUNCT
aijssr-173	63	58	keating	keating	PROPN
aijssr-173	63	59	&	&	CCONJ
aijssr-173	63	60	harrington	harrington	PROPN
aijssr-173	63	61	,	,	PUNCT
aijssr-173	63	62	2003	2003	NUM
aijssr-173	63	63	;	;	PUNCT
aijssr-173	63	64	kwak	kwak	PROPN
aijssr-173	63	65	&	&	CCONJ
aijssr-173	63	66	anbari	anbari	PROPN
aijssr-173	63	67	,	,	PUNCT
aijssr-173	63	68	2006	2006	NUM
aijssr-173	63	69	;	;	PUNCT
aijssr-173	63	70	fernandes	fernande	NOUN
aijssr-173	63	71	,	,	PUNCT
aijssr-173	63	72	raja	raja	PROPN
aijssr-173	63	73	&	&	CCONJ
aijssr-173	63	74	whalley	whalley	PROPN
aijssr-173	63	75	,	,	PUNCT
aijssr-173	63	76	2006	2006	NUM
aijssr-173	63	77	;	;	PUNCT
aijssr-173	63	78	umashev	umashev	PROPN
aijssr-173	63	79	&	&	CCONJ
aijssr-173	63	80	willett	willett	PROPN
aijssr-173	63	81	,	,	PUNCT
aijssr-173	63	82	2008;martello	2008;martello	NUM
aijssr-173	63	83	,	,	PUNCT
aijssr-173	63	84	watson	watson	PROPN
aijssr-173	63	85	&	&	CCONJ
aijssr-173	63	86	fischer	fischer	PROPN
aijssr-173	63	87	,	,	PUNCT
aijssr-173	63	88	2016	2016	NUM
aijssr-173	63	89	)	)	PUNCT
aijssr-173	63	90	.	.	PUNCT
aijssr-173	64	1	although	although	SCONJ
aijssr-173	64	2	,	,	PUNCT
aijssr-173	64	3	several	several	ADJ
aijssr-173	64	4	studies	study	NOUN
aijssr-173	64	5	have	have	AUX
aijssr-173	64	6	attempted	attempt	VERB
aijssr-173	64	7	to	to	PART
aijssr-173	64	8	focus	focus	VERB
aijssr-173	64	9	on	on	ADP
aijssr-173	64	10	one	one	NUM
aijssr-173	64	11	or	or	CCONJ
aijssr-173	64	12	at	at	ADP
aijssr-173	64	13	most	most	ADJ
aijssr-173	64	14	two	two	NUM
aijssr-173	64	15	issues	issue	NOUN
aijssr-173	64	16	of	of	ADP
aijssr-173	64	17	bsc	bsc	PROPN
aijssr-173	64	18	implementation	implementation	NOUN
aijssr-173	64	19	rather	rather	ADV
aijssr-173	64	20	than	than	ADP
aijssr-173	64	21	focusing	focus	VERB
aijssr-173	64	22	on	on	ADP
aijssr-173	64	23	the	the	DET
aijssr-173	64	24	holistic	holistic	ADJ
aijssr-173	64	25	view	view	NOUN
aijssr-173	64	26	of	of	ADP
aijssr-173	64	27	the	the	DET
aijssr-173	64	28	issues	issue	NOUN
aijssr-173	64	29	.	.	PUNCT
aijssr-173	65	1	to	to	PART
aijssr-173	65	2	fill	fill	VERB
aijssr-173	65	3	the	the	DET
aijssr-173	65	4	gap	gap	NOUN
aijssr-173	65	5	in	in	ADP
aijssr-173	65	6	the	the	DET
aijssr-173	65	7	literature	literature	NOUN
aijssr-173	65	8	,	,	PUNCT
aijssr-173	65	9	this	this	DET
aijssr-173	65	10	paper	paper	NOUN
aijssr-173	65	11	aims	aim	VERB
aijssr-173	65	12	to	to	PART
aijssr-173	65	13	provide	provide	VERB
aijssr-173	65	14	insight	insight	NOUN
aijssr-173	65	15	into	into	ADP
aijssr-173	65	16	the	the	DET
aijssr-173	65	17	holistic	holistic	ADJ
aijssr-173	65	18	cause	cause	NOUN
aijssr-173	65	19	of	of	ADP
aijssr-173	65	20	bsc	bsc	PROPN
aijssr-173	65	21	implementation	implementation	NOUN
aijssr-173	65	22	issues	issue	NOUN
aijssr-173	65	23	.	.	PUNCT
aijssr-173	66	1	hence	hence	ADV
aijssr-173	66	2	,	,	PUNCT
aijssr-173	66	3	the	the	DET
aijssr-173	66	4	key	key	ADJ
aijssr-173	66	5	issues	issue	NOUN
aijssr-173	66	6	that	that	PRON
aijssr-173	66	7	are	be	AUX
aijssr-173	66	8	associated	associate	VERB
aijssr-173	66	9	with	with	ADP
aijssr-173	66	10	bsc	bsc	PROPN
aijssr-173	66	11	implementation	implementation	NOUN
aijssr-173	66	12	can	can	AUX
aijssr-173	66	13	be	be	AUX
aijssr-173	66	14	categorized	categorize	VERB
aijssr-173	66	15	under	under	ADP
aijssr-173	66	16	the	the	DET
aijssr-173	66	17	following	follow	VERB
aijssr-173	66	18	headings	heading	NOUN
aijssr-173	66	19	;	;	PUNCT
aijssr-173	66	20			NOUN
aijssr-173	66	21	strategy	strategy	NOUN
aijssr-173	66	22	misalignment	misalignment	NOUN
aijssr-173	66	23			NOUN
aijssr-173	66	24	strategy	strategy	NOUN
aijssr-173	66	25	communication	communication	NOUN
aijssr-173	66	26	issues	issue	NOUN
aijssr-173	66	27			PRON
aijssr-173	66	28	the	the	DET
aijssr-173	66	29	challenges	challenge	NOUN
aijssr-173	66	30	of	of	ADP
aijssr-173	66	31	manager	manager	NOUN
aijssr-173	66	32	’s	’s	PART
aijssr-173	66	33	acceptance	acceptance	NOUN
aijssr-173	66	34	/	/	SYM
aijssr-173	66	35	employees	employee	NOUN
aijssr-173	66	36	buy	buy	VERB
aijssr-173	66	37	-	-	PUNCT
aijssr-173	66	38	in	in	ADP
aijssr-173	66	39			PRON
aijssr-173	66	40	the	the	DET
aijssr-173	66	41	issue	issue	NOUN
aijssr-173	66	42	of	of	ADP
aijssr-173	66	43	clarity	clarity	NOUN
aijssr-173	66	44	of	of	ADP
aijssr-173	66	45	vision	vision	NOUN
aijssr-173	66	46	,	,	PUNCT
aijssr-173	66	47	mission	mission	NOUN
aijssr-173	66	48	,	,	PUNCT
aijssr-173	66	49	strategy	strategy	NOUN
aijssr-173	66	50	,	,	PUNCT
aijssr-173	66	51	and	and	CCONJ
aijssr-173	66	52	outcome	outcome	VERB
aijssr-173	66	53	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	66	54	american	american	PROPN
aijssr-173	66	55	international	international	PROPN
aijssr-173	66	56	journal	journal	PROPN
aijssr-173	66	57	of	of	ADP
aijssr-173	66	58	social	social	ADJ
aijssr-173	66	59	science	science	NOUN
aijssr-173	66	60	research	research	NOUN
aijssr-173	66	61	vol	vol	NOUN
aijssr-173	66	62	.	.	PROPN
aijssr-173	67	1	2	2	NUM
aijssr-173	67	2	,	,	PUNCT
aijssr-173	67	3	no	no	INTJ
aijssr-173	67	4	.	.	NOUN
aijssr-173	67	5	2	2	NUM
aijssr-173	67	6	;	;	PUNCT
aijssr-173	67	7	2018	2018	NUM
aijssr-173	67	8	4	4	NUM
aijssr-173	67	9			NOUN
aijssr-173	67	10	strategy	strategy	NOUN
aijssr-173	67	11	map	map	NOUN
aijssr-173	67	12	implementation	implementation	NOUN
aijssr-173	67	13	issues	issue	NOUN
aijssr-173	67	14	note	note	VERB
aijssr-173	67	15	that	that	SCONJ
aijssr-173	67	16	the	the	DET
aijssr-173	67	17	above	above	ADJ
aijssr-173	67	18	issues	issue	NOUN
aijssr-173	67	19	are	be	AUX
aijssr-173	67	20	so	so	ADV
aijssr-173	67	21	much	much	ADV
aijssr-173	67	22	inter	inter	ADJ
aijssr-173	67	23	-	-	ADJ
aijssr-173	67	24	related	relate	VERB
aijssr-173	67	25	such	such	ADJ
aijssr-173	67	26	that	that	SCONJ
aijssr-173	67	27	the	the	DET
aijssr-173	67	28	failure	failure	NOUN
aijssr-173	67	29	of	of	ADP
aijssr-173	67	30	one	one	NUM
aijssr-173	67	31	automatically	automatically	ADV
aijssr-173	67	32	affects	affect	VERB
aijssr-173	67	33	the	the	DET
aijssr-173	67	34	implementation	implementation	NOUN
aijssr-173	67	35	process	process	NOUN
aijssr-173	67	36	.	.	PUNCT
aijssr-173	68	1	for	for	ADP
aijssr-173	68	2	example	example	NOUN
aijssr-173	68	3	,	,	PUNCT
aijssr-173	68	4	regarding	regard	VERB
aijssr-173	68	5	communication	communication	NOUN
aijssr-173	68	6	of	of	ADP
aijssr-173	68	7	organization	organization	NOUN
aijssr-173	68	8	’s	’s	PART
aijssr-173	68	9	strategies	strategy	NOUN
aijssr-173	68	10	between	between	ADP
aijssr-173	68	11	employees	employee	NOUN
aijssr-173	68	12	and	and	CCONJ
aijssr-173	68	13	management	management	NOUN
aijssr-173	68	14	,	,	PUNCT
aijssr-173	68	15	findings	finding	NOUN
aijssr-173	68	16	by	by	ADP
aijssr-173	68	17	trahant	trahant	ADJ
aijssr-173	68	18	(	(	PUNCT
aijssr-173	68	19	2008	2008	NUM
aijssr-173	68	20	)	)	PUNCT
aijssr-173	68	21	indicate	indicate	VERB
aijssr-173	68	22	that	that	SCONJ
aijssr-173	68	23	there	there	PRON
aijssr-173	68	24	is	be	VERB
aijssr-173	68	25	“	"	PUNCT
aijssr-173	68	26	a	a	DET
aijssr-173	68	27	strong	strong	ADJ
aijssr-173	68	28	correlation	correlation	NOUN
aijssr-173	68	29	between	between	ADP
aijssr-173	68	30	effective	effective	ADJ
aijssr-173	68	31	employee	employee	NOUN
aijssr-173	68	32	communication	communication	NOUN
aijssr-173	68	33	and	and	CCONJ
aijssr-173	68	34	superior	superior	ADJ
aijssr-173	68	35	organizational	organizational	ADJ
aijssr-173	68	36	performance	performance	NOUN
aijssr-173	68	37	”	"	PUNCT
aijssr-173	68	38	.	.	PUNCT
aijssr-173	69	1	6.1strategy	6.1strategy	NUM
aijssr-173	69	2	misalignment	misalignment	ADJ
aijssr-173	69	3	strategic	strategic	ADJ
aijssr-173	69	4	alignment	alignment	NOUN
aijssr-173	69	5	within	within	ADP
aijssr-173	69	6	the	the	DET
aijssr-173	69	7	context	context	NOUN
aijssr-173	69	8	of	of	ADP
aijssr-173	69	9	this	this	DET
aijssr-173	69	10	study	study	NOUN
aijssr-173	69	11	refers	refer	VERB
aijssr-173	69	12	to	to	ADP
aijssr-173	69	13	the	the	DET
aijssr-173	69	14	alignment	alignment	NOUN
aijssr-173	69	15	of	of	ADP
aijssr-173	69	16	organization	organization	NOUN
aijssr-173	69	17	’s	’s	PART
aijssr-173	69	18	objectives	objective	NOUN
aijssr-173	69	19	,	,	PUNCT
aijssr-173	69	20	strategies	strategy	NOUN
aijssr-173	69	21	,	,	PUNCT
aijssr-173	69	22	measures	measure	NOUN
aijssr-173	69	23	,	,	PUNCT
aijssr-173	69	24	targets	target	NOUN
aijssr-173	69	25	and	and	CCONJ
aijssr-173	69	26	initiatives	initiative	NOUN
aijssr-173	69	27	(	(	PUNCT
aijssr-173	69	28	ayoup	ayoup	NOUN
aijssr-173	69	29	et	et	PROPN
aijssr-173	69	30	al	al	PROPN
aijssr-173	69	31	.	.	PROPN
aijssr-173	69	32	,	,	PUNCT
aijssr-173	69	33	2016	2016	NUM
aijssr-173	69	34	)	)	PUNCT
aijssr-173	69	35	.	.	PUNCT
aijssr-173	70	1	strategy	strategy	NOUN
aijssr-173	70	2	alignment	alignment	NOUN
aijssr-173	70	3	process	process	NOUN
aijssr-173	70	4	involves	involve	VERB
aijssr-173	70	5	the	the	DET
aijssr-173	70	6	means	mean	NOUN
aijssr-173	70	7	(	(	PUNCT
aijssr-173	70	8	strategy	strategy	NOUN
aijssr-173	70	9	map	map	NOUN
aijssr-173	70	10	)	)	PUNCT
aijssr-173	70	11	by	by	ADP
aijssr-173	70	12	which	which	PRON
aijssr-173	70	13	the	the	DET
aijssr-173	70	14	management	management	NOUN
aijssr-173	70	15	communicates	communicate	VERB
aijssr-173	70	16	and	and	CCONJ
aijssr-173	70	17	streamline	streamline	VERB
aijssr-173	70	18	the	the	DET
aijssr-173	70	19	organization	organization	NOUN
aijssr-173	70	20	’s	’s	PART
aijssr-173	70	21	broad	broad	ADJ
aijssr-173	70	22	objectives	objective	NOUN
aijssr-173	70	23	in	in	ADP
aijssr-173	70	24	line	line	NOUN
aijssr-173	70	25	with	with	ADP
aijssr-173	70	26	its	its	PRON
aijssr-173	70	27	mission	mission	NOUN
aijssr-173	70	28	,	,	PUNCT
aijssr-173	70	29	vision	vision	NOUN
aijssr-173	70	30	,	,	PUNCT
aijssr-173	70	31	and	and	CCONJ
aijssr-173	70	32	strategy	strategy	NOUN
aijssr-173	70	33	.	.	PUNCT
aijssr-173	71	1	it	it	PRON
aijssr-173	71	2	also	also	ADV
aijssr-173	71	3	entails	entail	VERB
aijssr-173	71	4	the	the	DET
aijssr-173	71	5	alignment	alignment	NOUN
aijssr-173	71	6	of	of	ADP
aijssr-173	71	7	both	both	CCONJ
aijssr-173	71	8	financial	financial	ADJ
aijssr-173	71	9	and	and	CCONJ
aijssr-173	71	10	non	non	ADJ
aijssr-173	71	11	-	-	ADJ
aijssr-173	71	12	financial	financial	ADJ
aijssr-173	71	13	measures	measure	NOUN
aijssr-173	71	14	and	and	CCONJ
aijssr-173	71	15	the	the	DET
aijssr-173	71	16	cause	cause	NOUN
aijssr-173	71	17	and	and	CCONJ
aijssr-173	71	18	effect	effect	VERB
aijssr-173	71	19	relationship	relationship	NOUN
aijssr-173	71	20	among	among	ADP
aijssr-173	71	21	the	the	DET
aijssr-173	71	22	bsc	bsc	PROPN
aijssr-173	71	23	perspective	perspective	NOUN
aijssr-173	71	24	measures	measure	NOUN
aijssr-173	71	25	.	.	PUNCT
aijssr-173	72	1	in	in	ADP
aijssr-173	72	2	2006	2006	NUM
aijssr-173	72	3	,	,	PUNCT
aijssr-173	72	4	kaplan	kaplan	PROPN
aijssr-173	72	5	and	and	CCONJ
aijssr-173	72	6	norton	norton	PROPN
aijssr-173	72	7	introduced	introduce	VERB
aijssr-173	72	8	the	the	DET
aijssr-173	72	9	concept	concept	NOUN
aijssr-173	72	10	of	of	ADP
aijssr-173	72	11	organizational	organizational	ADJ
aijssr-173	72	12	alignment	alignment	NOUN
aijssr-173	72	13	model	model	NOUN
aijssr-173	72	14	which	which	PRON
aijssr-173	72	15	is	be	AUX
aijssr-173	72	16	aimed	aim	VERB
aijssr-173	72	17	at	at	ADP
aijssr-173	72	18	curbing	curb	VERB
aijssr-173	72	19	strategy	strategy	NOUN
aijssr-173	72	20	misalignment	misalignment	NOUN
aijssr-173	72	21	in	in	ADP
aijssr-173	72	22	bsc	bsc	PROPN
aijssr-173	72	23	implementation	implementation	NOUN
aijssr-173	72	24	process	process	NOUN
aijssr-173	72	25	(	(	PUNCT
aijssr-173	72	26	ayoup	ayoup	NOUN
aijssr-173	72	27	et	et	PROPN
aijssr-173	72	28	al	al	PROPN
aijssr-173	72	29	.	.	PROPN
aijssr-173	72	30	,	,	PUNCT
aijssr-173	72	31	2016	2016	NUM
aijssr-173	72	32	)	)	PUNCT
aijssr-173	72	33	.	.	PUNCT
aijssr-173	73	1	according	accord	VERB
aijssr-173	73	2	to	to	ADP
aijssr-173	73	3	skinner	skinner	PROPN
aijssr-173	73	4	(	(	PUNCT
aijssr-173	73	5	1969	1969	NUM
aijssr-173	73	6	)	)	PUNCT
aijssr-173	73	7	,	,	PUNCT
aijssr-173	73	8	strategy	strategy	NOUN
aijssr-173	73	9	misalignment	misalignment	NOUN
aijssr-173	73	10	is	be	AUX
aijssr-173	73	11	the	the	DET
aijssr-173	73	12	missing	miss	VERB
aijssr-173	73	13	link	link	NOUN
aijssr-173	73	14	between	between	ADP
aijssr-173	73	15	“	"	PUNCT
aijssr-173	73	16	corporate	corporate	ADJ
aijssr-173	73	17	level	level	NOUN
aijssr-173	73	18	strategies	strategy	NOUN
aijssr-173	73	19	and	and	CCONJ
aijssr-173	73	20	its	its	PRON
aijssr-173	73	21	different	different	ADJ
aijssr-173	73	22	parts	part	NOUN
aijssr-173	73	23	”	"	PUNCT
aijssr-173	73	24	.	.	PUNCT
aijssr-173	74	1	several	several	ADJ
aijssr-173	74	2	studies	study	NOUN
aijssr-173	74	3	have	have	AUX
aijssr-173	74	4	identified	identify	VERB
aijssr-173	74	5	factors	factor	NOUN
aijssr-173	74	6	that	that	PRON
aijssr-173	74	7	affect	affect	VERB
aijssr-173	74	8	strategic	strategic	ADJ
aijssr-173	74	9	alignment	alignment	NOUN
aijssr-173	74	10	(	(	PUNCT
aijssr-173	74	11	nadler	nadler	PROPN
aijssr-173	74	12	&	&	CCONJ
aijssr-173	74	13	tushman	tushman	NOUN
aijssr-173	74	14	1997	1997	NUM
aijssr-173	74	15	;	;	PUNCT
aijssr-173	74	16	melnyk	melnyk	NOUN
aijssr-173	74	17	,	,	PUNCT
aijssr-173	74	18	calantone	calantone	NOUN
aijssr-173	74	19	,	,	PUNCT
aijssr-173	74	20	luft	luft	PROPN
aijssr-173	74	21	,	,	PUNCT
aijssr-173	74	22	stewart	stewart	PROPN
aijssr-173	74	23	,	,	PUNCT
aijssr-173	74	24	&	&	CCONJ
aijssr-173	74	25	zsidisin	zsidisin	PROPN
aijssr-173	74	26	,	,	PUNCT
aijssr-173	74	27	2005	2005	NUM
aijssr-173	74	28	;	;	PUNCT
aijssr-173	74	29	kathuria	kathuria	PROPN
aijssr-173	74	30	,	,	PUNCT
aijssr-173	74	31	joshi	joshi	PROPN
aijssr-173	74	32	,	,	PUNCT
aijssr-173	74	33	&	&	CCONJ
aijssr-173	74	34	porth	porth	PROPN
aijssr-173	74	35	,	,	PUNCT
aijssr-173	74	36	2007	2007	NUM
aijssr-173	74	37	)	)	PUNCT
aijssr-173	74	38	.	.	PUNCT
aijssr-173	75	1	moreover	moreover	ADV
aijssr-173	75	2	,	,	PUNCT
aijssr-173	75	3	one	one	NUM
aijssr-173	75	4	of	of	ADP
aijssr-173	75	5	the	the	DET
aijssr-173	75	6	major	major	ADJ
aijssr-173	75	7	issues	issue	NOUN
aijssr-173	75	8	of	of	ADP
aijssr-173	75	9	bsc	bsc	PROPN
aijssr-173	75	10	implementation	implementation	NOUN
aijssr-173	75	11	is	be	AUX
aijssr-173	75	12	strategy	strategy	NOUN
aijssr-173	75	13	misalignment	misalignment	NOUN
aijssr-173	75	14	.	.	PUNCT
aijssr-173	76	1	for	for	ADP
aijssr-173	76	2	example	example	NOUN
aijssr-173	76	3	,	,	PUNCT
aijssr-173	76	4	firms	firm	NOUN
aijssr-173	76	5	that	that	PRON
aijssr-173	76	6	implement	implement	VERB
aijssr-173	76	7	bsc	bsc	NOUN
aijssr-173	76	8	and	and	CCONJ
aijssr-173	76	9	is	be	AUX
aijssr-173	76	10	still	still	ADV
aijssr-173	76	11	experiencing	experience	VERB
aijssr-173	76	12	low	low	ADJ
aijssr-173	76	13	performance	performance	NOUN
aijssr-173	76	14	,	,	PUNCT
aijssr-173	76	15	in	in	ADP
aijssr-173	76	16	most	most	ADJ
aijssr-173	76	17	cases	case	NOUN
aijssr-173	76	18	the	the	DET
aijssr-173	76	19	problem	problem	NOUN
aijssr-173	76	20	can	can	AUX
aijssr-173	76	21	be	be	AUX
aijssr-173	76	22	attributable	attributable	ADJ
aijssr-173	76	23	to	to	ADP
aijssr-173	76	24	strategy	strategy	NOUN
aijssr-173	76	25	misalignment	misalignment	NOUN
aijssr-173	76	26	among	among	ADP
aijssr-173	76	27	other	other	ADJ
aijssr-173	76	28	issues	issue	NOUN
aijssr-173	76	29	(	(	PUNCT
aijssr-173	76	30	bergeron	bergeron	PROPN
aijssr-173	76	31	,	,	PUNCT
aijssr-173	76	32	raymond	raymond	PROPN
aijssr-173	76	33	&	&	CCONJ
aijssr-173	76	34	rivard	rivard	NOUN
aijssr-173	76	35	,	,	PUNCT
aijssr-173	76	36	2004	2004	NUM
aijssr-173	76	37	)	)	PUNCT
aijssr-173	76	38	.	.	PUNCT
aijssr-173	77	1	bsc	bsc	PROPN
aijssr-173	77	2	as	as	ADP
aijssr-173	77	3	a	a	DET
aijssr-173	77	4	strategic	strategic	ADJ
aijssr-173	77	5	tool	tool	NOUN
aijssr-173	77	6	that	that	PRON
aijssr-173	77	7	promotes	promote	VERB
aijssr-173	77	8	strategy	strategy	NOUN
aijssr-173	77	9	alignment	alignment	NOUN
aijssr-173	77	10	has	have	AUX
aijssr-173	77	11	brought	bring	VERB
aijssr-173	77	12	to	to	ADP
aijssr-173	77	13	fore	fore	NOUN
aijssr-173	77	14	so	so	ADV
aijssr-173	77	15	many	many	ADJ
aijssr-173	77	16	mixed	mixed	ADJ
aijssr-173	77	17	results	result	NOUN
aijssr-173	77	18	,	,	PUNCT
aijssr-173	77	19	especially	especially	ADV
aijssr-173	77	20	among	among	ADP
aijssr-173	77	21	the	the	DET
aijssr-173	77	22	practitioner	practitioner	NOUN
aijssr-173	77	23	and	and	CCONJ
aijssr-173	77	24	researcher	researcher	NOUN
aijssr-173	77	25	.	.	PUNCT
aijssr-173	78	1	contrary	contrary	ADJ
aijssr-173	78	2	to	to	ADP
aijssr-173	78	3	the	the	DET
aijssr-173	78	4	strategy	strategy	NOUN
aijssr-173	78	5	misalignment	misalignment	NOUN
aijssr-173	78	6	that	that	PRON
aijssr-173	78	7	may	may	AUX
aijssr-173	78	8	be	be	AUX
aijssr-173	78	9	encountered	encounter	VERB
aijssr-173	78	10	during	during	ADP
aijssr-173	78	11	the	the	DET
aijssr-173	78	12	course	course	NOUN
aijssr-173	78	13	bsc	bsc	PROPN
aijssr-173	78	14	implementation	implementation	NOUN
aijssr-173	78	15	;	;	PUNCT
aijssr-173	78	16	the	the	DET
aijssr-173	78	17	bsc	bsc	PROPN
aijssr-173	78	18	facilitates	facilitate	VERB
aijssr-173	78	19	the	the	DET
aijssr-173	78	20	alignment	alignment	NOUN
aijssr-173	78	21	of	of	ADP
aijssr-173	78	22	all	all	DET
aijssr-173	78	23	facets	facet	NOUN
aijssr-173	78	24	of	of	ADP
aijssr-173	78	25	organization	organization	NOUN
aijssr-173	78	26	’s	’s	PART
aijssr-173	78	27	objective	objective	NOUN
aijssr-173	78	28	by	by	ADP
aijssr-173	78	29	linking	link	VERB
aijssr-173	78	30	the	the	DET
aijssr-173	78	31	mission	mission	NOUN
aijssr-173	78	32	,	,	PUNCT
aijssr-173	78	33	vision	vision	NOUN
aijssr-173	78	34	,	,	PUNCT
aijssr-173	78	35	and	and	CCONJ
aijssr-173	78	36	strategy	strategy	NOUN
aijssr-173	78	37	(	(	PUNCT
aijssr-173	78	38	kaplan	kaplan	PROPN
aijssr-173	78	39	&	&	CCONJ
aijssr-173	78	40	norton	norton	PROPN
aijssr-173	78	41	,	,	PUNCT
aijssr-173	78	42	2006	2006	NUM
aijssr-173	78	43	;	;	PUNCT
aijssr-173	78	44	ayoup	ayoup	PROPN
aijssr-173	78	45	et	et	PROPN
aijssr-173	78	46	al	al	PROPN
aijssr-173	78	47	.	.	PROPN
aijssr-173	78	48	,	,	PUNCT
aijssr-173	78	49	2016	2016	NUM
aijssr-173	78	50	)	)	PUNCT
aijssr-173	78	51	.	.	PUNCT
aijssr-173	79	1	ayoup	ayoup	PROPN
aijssr-173	79	2	et	et	PROPN
aijssr-173	79	3	al	al	PROPN
aijssr-173	79	4	.	.	PUNCT
aijssr-173	80	1	(	(	PUNCT
aijssr-173	80	2	2016	2016	NUM
aijssr-173	80	3	,	,	PUNCT
aijssr-173	80	4	p1	p1	NOUN
aijssr-173	80	5	)	)	PUNCT
aijssr-173	80	6	stressed	stress	VERB
aijssr-173	80	7	that	that	SCONJ
aijssr-173	80	8	the	the	DET
aijssr-173	80	9	organizational	organizational	ADJ
aijssr-173	80	10	alignment	alignment	NOUN
aijssr-173	80	11	model	model	NOUN
aijssr-173	80	12	of	of	ADP
aijssr-173	80	13	kaplan	kaplan	PROPN
aijssr-173	80	14	and	and	CCONJ
aijssr-173	80	15	norton	norton	PROPN
aijssr-173	80	16	“	"	PUNCT
aijssr-173	80	17	is	be	AUX
aijssr-173	80	18	specially	specially	ADV
aijssr-173	80	19	developed	develop	VERB
aijssr-173	80	20	to	to	PART
aijssr-173	80	21	complement	complement	VERB
aijssr-173	80	22	the	the	DET
aijssr-173	80	23	bsc	bsc	PROPN
aijssr-173	80	24	implementation	implementation	NOUN
aijssr-173	80	25	process	process	NOUN
aijssr-173	80	26	in	in	ADP
aijssr-173	80	27	managing	manage	VERB
aijssr-173	80	28	strategy	strategy	NOUN
aijssr-173	80	29	misalignment	misalignment	NOUN
aijssr-173	80	30	”	"	PUNCT
aijssr-173	80	31	.	.	PUNCT
aijssr-173	81	1	in	in	ADP
aijssr-173	81	2	spite	spite	NOUN
aijssr-173	81	3	of	of	ADP
aijssr-173	81	4	the	the	DET
aijssr-173	81	5	model	model	NOUN
aijssr-173	81	6	developed	develop	VERB
aijssr-173	81	7	by	by	ADP
aijssr-173	81	8	kaplan	kaplan	PROPN
aijssr-173	81	9	and	and	CCONJ
aijssr-173	81	10	norton	norton	PROPN
aijssr-173	81	11	,	,	PUNCT
aijssr-173	81	12	the	the	DET
aijssr-173	81	13	issue	issue	NOUN
aijssr-173	81	14	of	of	ADP
aijssr-173	81	15	strategic	strategic	ADJ
aijssr-173	81	16	alignment	alignment	NOUN
aijssr-173	81	17	still	still	ADV
aijssr-173	81	18	persist	persist	VERB
aijssr-173	81	19	perhaps	perhaps	ADV
aijssr-173	81	20	is	be	AUX
aijssr-173	81	21	due	due	ADJ
aijssr-173	81	22	to	to	ADP
aijssr-173	81	23	the	the	DET
aijssr-173	81	24	point	point	NOUN
aijssr-173	81	25	raised	raise	VERB
aijssr-173	81	26	by	by	ADP
aijssr-173	81	27	schneiderman	schneiderman	PROPN
aijssr-173	81	28	(	(	PUNCT
aijssr-173	81	29	2001	2001	NUM
aijssr-173	81	30	)	)	PUNCT
aijssr-173	81	31	which	which	PRON
aijssr-173	81	32	suggest	suggest	VERB
aijssr-173	81	33	that	that	SCONJ
aijssr-173	81	34	“	"	PUNCT
aijssr-173	81	35	the	the	DET
aijssr-173	81	36	key	key	NOUN
aijssr-173	81	37	to	to	ADP
aijssr-173	81	38	linking	link	VERB
aijssr-173	81	39	strategic	strategic	ADJ
aijssr-173	81	40	alignment	alignment	NOUN
aijssr-173	81	41	is	be	AUX
aijssr-173	81	42	not	not	PART
aijssr-173	81	43	the	the	DET
aijssr-173	81	44	bsc	bsc	PROPN
aijssr-173	81	45	itself	itself	PRON
aijssr-173	81	46	,	,	PUNCT
aijssr-173	81	47	but	but	CCONJ
aijssr-173	81	48	the	the	DET
aijssr-173	81	49	underlying	underlie	VERB
aijssr-173	81	50	processes	process	NOUN
aijssr-173	81	51	that	that	PRON
aijssr-173	81	52	make	make	VERB
aijssr-173	81	53	it	it	PRON
aijssr-173	81	54	”	"	PUNCT
aijssr-173	81	55	.	.	PUNCT
aijssr-173	82	1	vaidyanathan	vaidyanathan	PROPN
aijssr-173	82	2	(	(	PUNCT
aijssr-173	82	3	2005	2005	NUM
aijssr-173	82	4	)	)	PUNCT
aijssr-173	82	5	supported	support	VERB
aijssr-173	82	6	this	this	DET
aijssr-173	82	7	view	view	NOUN
aijssr-173	82	8	by	by	ADP
aijssr-173	82	9	highlighting	highlight	VERB
aijssr-173	82	10	that	that	SCONJ
aijssr-173	82	11	understanding	understand	VERB
aijssr-173	82	12	the	the	DET
aijssr-173	82	13	links	link	NOUN
aijssr-173	82	14	between	between	ADP
aijssr-173	82	15	organization	organization	NOUN
aijssr-173	82	16	’s	’s	PART
aijssr-173	82	17	activities	activity	NOUN
aijssr-173	82	18	,	,	PUNCT
aijssr-173	82	19	resources	resource	NOUN
aijssr-173	82	20	,	,	PUNCT
aijssr-173	82	21	and	and	CCONJ
aijssr-173	82	22	the	the	DET
aijssr-173	82	23	desired	desire	VERB
aijssr-173	82	24	outcome	outcome	NOUN
aijssr-173	82	25	promotes	promote	VERB
aijssr-173	82	26	the	the	DET
aijssr-173	82	27	implementation	implementation	NOUN
aijssr-173	82	28	of	of	ADP
aijssr-173	82	29	organizational	organizational	ADJ
aijssr-173	82	30	strategies	strategy	NOUN
aijssr-173	82	31	.	.	PUNCT
aijssr-173	83	1	the	the	DET
aijssr-173	83	2	management	management	NOUN
aijssr-173	83	3	of	of	ADP
aijssr-173	83	4	strategic	strategic	ADJ
aijssr-173	83	5	alignment	alignment	NOUN
aijssr-173	83	6	entails	entail	VERB
aijssr-173	83	7	a	a	DET
aijssr-173	83	8	change	change	NOUN
aijssr-173	83	9	process	process	NOUN
aijssr-173	83	10	(	(	PUNCT
aijssr-173	83	11	kaplan	kaplan	PROPN
aijssr-173	83	12	&	&	CCONJ
aijssr-173	83	13	norton	norton	PROPN
aijssr-173	83	14	,	,	PUNCT
aijssr-173	83	15	2006	2006	NUM
aijssr-173	83	16	;	;	PUNCT
aijssr-173	83	17	ayoup	ayoup	PROPN
aijssr-173	83	18	et	et	PROPN
aijssr-173	83	19	al	al	PROPN
aijssr-173	83	20	.	.	PROPN
aijssr-173	83	21	,	,	PUNCT
aijssr-173	83	22	2015a	2015a	NUM
aijssr-173	83	23	)	)	PUNCT
aijssr-173	83	24	.	.	PUNCT
aijssr-173	84	1	thus	thus	ADV
aijssr-173	84	2	,	,	PUNCT
aijssr-173	84	3	managing	manage	VERB
aijssr-173	84	4	strategy	strategy	NOUN
aijssr-173	84	5	misalignment	misalignment	NOUN
aijssr-173	84	6	involves	involve	VERB
aijssr-173	84	7	“	"	PUNCT
aijssr-173	84	8	managing	manage	VERB
aijssr-173	84	9	all	all	DET
aijssr-173	84	10	organizational	organizational	ADJ
aijssr-173	84	11	hard	hard	ADV
aijssr-173	84	12	(	(	PUNCT
aijssr-173	84	13	such	such	ADJ
aijssr-173	84	14	as	as	ADP
aijssr-173	84	15	the	the	DET
aijssr-173	84	16	system	system	NOUN
aijssr-173	84	17	,	,	PUNCT
aijssr-173	84	18	policies	policy	NOUN
aijssr-173	84	19	,	,	PUNCT
aijssr-173	84	20	and	and	CCONJ
aijssr-173	84	21	procedures	procedure	NOUN
aijssr-173	84	22	)	)	PUNCT
aijssr-173	84	23	and	and	CCONJ
aijssr-173	84	24	soft	soft	ADJ
aijssr-173	84	25	elements	element	NOUN
aijssr-173	84	26	”	"	PUNCT
aijssr-173	84	27	(	(	PUNCT
aijssr-173	84	28	nadler	nadler	PROPN
aijssr-173	84	29	&	&	CCONJ
aijssr-173	84	30	tushman	tushman	PROPN
aijssr-173	84	31	,	,	PUNCT
aijssr-173	84	32	1997	1997	NUM
aijssr-173	84	33	;	;	PUNCT
aijssr-173	84	34	ayoup	ayoup	PROPN
aijssr-173	84	35	,	,	PUNCT
aijssr-173	84	36	et	et	PROPN
aijssr-173	84	37	al	al	PROPN
aijssr-173	84	38	.	.	PROPN
aijssr-173	84	39	,	,	PUNCT
aijssr-173	84	40	2016	2016	NUM
aijssr-173	84	41	)	)	PUNCT
aijssr-173	84	42	.	.	PUNCT
aijssr-173	85	1	another	another	DET
aijssr-173	85	2	cause	cause	NOUN
aijssr-173	85	3	of	of	ADP
aijssr-173	85	4	strategic	strategic	ADJ
aijssr-173	85	5	misalignment	misalignment	NOUN
aijssr-173	85	6	is	be	AUX
aijssr-173	85	7	due	due	ADJ
aijssr-173	85	8	to	to	ADP
aijssr-173	85	9	focusing	focus	VERB
aijssr-173	85	10	on	on	ADP
aijssr-173	85	11	limited	limited	ADJ
aijssr-173	85	12	functional	functional	ADJ
aijssr-173	85	13	strategy	strategy	NOUN
aijssr-173	85	14	and	and	CCONJ
aijssr-173	85	15	lack	lack	NOUN
aijssr-173	85	16	of	of	ADP
aijssr-173	85	17	utilizing	utilize	VERB
aijssr-173	85	18	the	the	DET
aijssr-173	85	19	holistic	holistic	ADJ
aijssr-173	85	20	strategic	strategic	ADJ
aijssr-173	85	21	alignment	alignment	NOUN
aijssr-173	85	22	framework	framework	NOUN
aijssr-173	85	23	of	of	ADP
aijssr-173	85	24	bsc	bsc	PROPN
aijssr-173	85	25	during	during	ADP
aijssr-173	85	26	the	the	DET
aijssr-173	85	27	implementation	implementation	NOUN
aijssr-173	85	28	process	process	NOUN
aijssr-173	85	29	(	(	PUNCT
aijssr-173	85	30	ayoup	ayoup	PROPN
aijssr-173	85	31	,	,	PUNCT
aijssr-173	85	32	et	et	PROPN
aijssr-173	85	33	al	al	PROPN
aijssr-173	85	34	.	.	PROPN
aijssr-173	85	35	,	,	PUNCT
aijssr-173	85	36	2015a	2015a	NUM
aijssr-173	85	37	)	)	PUNCT
aijssr-173	85	38	.	.	PUNCT
aijssr-173	86	1	according	accord	VERB
aijssr-173	86	2	to	to	ADP
aijssr-173	86	3	ayoup	ayoup	PROPN
aijssr-173	86	4	,	,	PUNCT
aijssr-173	86	5	et	et	PROPN
aijssr-173	86	6	al	al	PROPN
aijssr-173	86	7	.	.	PROPN
aijssr-173	86	8	(	(	PUNCT
aijssr-173	86	9	2015a	2015a	NUM
aijssr-173	86	10	)	)	PUNCT
aijssr-173	86	11	strategy	strategy	NOUN
aijssr-173	86	12	misalignment	misalignment	NOUN
aijssr-173	86	13	may	may	AUX
aijssr-173	86	14	lead	lead	VERB
aijssr-173	86	15	to	to	ADP
aijssr-173	86	16	“	"	PUNCT
aijssr-173	86	17	undesirable	undesirable	ADJ
aijssr-173	86	18	implications	implication	NOUN
aijssr-173	86	19	such	such	ADJ
aijssr-173	86	20	as	as	ADP
aijssr-173	86	21	unaligned	unaligned	ADJ
aijssr-173	86	22	strategic	strategic	ADJ
aijssr-173	86	23	objectives	objective	NOUN
aijssr-173	86	24	between	between	ADP
aijssr-173	86	25	the	the	DET
aijssr-173	86	26	divisions	division	NOUN
aijssr-173	86	27	;	;	PUNCT
aijssr-173	86	28	measures	measure	NOUN
aijssr-173	86	29	that	that	PRON
aijssr-173	86	30	may	may	AUX
aijssr-173	86	31	neither	neither	CCONJ
aijssr-173	86	32	be	be	AUX
aijssr-173	86	33	fully	fully	ADV
aijssr-173	86	34	understood	understand	VERB
aijssr-173	86	35	nor	nor	CCONJ
aijssr-173	86	36	implemented	implement	VERB
aijssr-173	86	37	;	;	PUNCT
aijssr-173	86	38	targets	target	NOUN
aijssr-173	86	39	could	could	AUX
aijssr-173	86	40	be	be	AUX
aijssr-173	86	41	compromised	compromise	VERB
aijssr-173	86	42	or	or	CCONJ
aijssr-173	86	43	unattainable	unattainable	ADJ
aijssr-173	86	44	;	;	PUNCT
aijssr-173	86	45	key	key	ADJ
aijssr-173	86	46	initiatives	initiative	NOUN
aijssr-173	86	47	and	and	CCONJ
aijssr-173	86	48	investments	investment	NOUN
aijssr-173	86	49	may	may	AUX
aijssr-173	86	50	not	not	PART
aijssr-173	86	51	be	be	AUX
aijssr-173	86	52	prioritized	prioritize	VERB
aijssr-173	86	53	,	,	PUNCT
aijssr-173	86	54	lack	lack	NOUN
aijssr-173	86	55	of	of	ADP
aijssr-173	86	56	optimal	optimal	ADJ
aijssr-173	86	57	or	or	CCONJ
aijssr-173	86	58	inadequate	inadequate	ADJ
aijssr-173	86	59	funding	funding	NOUN
aijssr-173	86	60	which	which	PRON
aijssr-173	86	61	may	may	AUX
aijssr-173	86	62	require	require	VERB
aijssr-173	86	63	costly	costly	ADJ
aijssr-173	86	64	corrections	correction	NOUN
aijssr-173	86	65	”	"	PUNCT
aijssr-173	86	66	.	.	PUNCT
aijssr-173	87	1	more	more	ADV
aijssr-173	87	2	so	so	ADV
aijssr-173	87	3	,	,	PUNCT
aijssr-173	87	4	the	the	DET
aijssr-173	87	5	results	result	NOUN
aijssr-173	87	6	of	of	ADP
aijssr-173	87	7	the	the	DET
aijssr-173	87	8	findings	finding	NOUN
aijssr-173	87	9	of	of	ADP
aijssr-173	87	10	ayoup	ayoup	PROPN
aijssr-173	87	11	et	et	PROPN
aijssr-173	87	12	al	al	PROPN
aijssr-173	87	13	.	.	PROPN
aijssr-173	88	1	(	(	PUNCT
aijssr-173	88	2	2015b	2015b	NUM
aijssr-173	88	3	,	,	PUNCT
aijssr-173	88	4	p1	p1	PROPN
aijssr-173	88	5	)	)	PUNCT
aijssr-173	88	6	on	on	ADP
aijssr-173	88	7	factors	factor	NOUN
aijssr-173	88	8	affecting	affect	VERB
aijssr-173	88	9	strategic	strategic	ADJ
aijssr-173	88	10	alignment	alignment	NOUN
aijssr-173	88	11	indicates	indicate	VERB
aijssr-173	88	12	that	that	SCONJ
aijssr-173	88	13	“	"	PUNCT
aijssr-173	88	14	top	top	ADJ
aijssr-173	88	15	management	management	NOUN
aijssr-173	88	16	commitment	commitment	NOUN
aijssr-173	88	17	,	,	PUNCT
aijssr-173	88	18	effective	effective	ADJ
aijssr-173	88	19	communication	communication	NOUN
aijssr-173	88	20	,	,	PUNCT
aijssr-173	88	21	management	management	NOUN
aijssr-173	88	22	intention	intention	NOUN
aijssr-173	88	23	,	,	PUNCT
aijssr-173	88	24	manager	manager	NOUN
aijssr-173	88	25	’s	’s	PART
aijssr-173	88	26	acceptance	acceptance	NOUN
aijssr-173	88	27	to	to	ADP
aijssr-173	88	28	the	the	DET
aijssr-173	88	29	system	system	NOUN
aijssr-173	88	30	and	and	CCONJ
aijssr-173	88	31	its	its	PRON
aijssr-173	88	32	measures	measure	NOUN
aijssr-173	88	33	and	and	CCONJ
aijssr-173	88	34	trust	trust	NOUN
aijssr-173	88	35	have	have	VERB
aijssr-173	88	36	implications	implication	NOUN
aijssr-173	88	37	on	on	ADP
aijssr-173	88	38	successful	successful	ADJ
aijssr-173	88	39	bsc	bsc	PROPN
aijssr-173	88	40	implementation	implementation	NOUN
aijssr-173	88	41	and	and	CCONJ
aijssr-173	88	42	strategic	strategic	ADJ
aijssr-173	88	43	alignment	alignment	NOUN
aijssr-173	88	44	process	process	NOUN
aijssr-173	88	45	”	"	PUNCT
aijssr-173	88	46	.	.	PUNCT
aijssr-173	89	1	in	in	ADP
aijssr-173	89	2	addition	addition	NOUN
aijssr-173	89	3	,	,	PUNCT
aijssr-173	89	4	studies	study	NOUN
aijssr-173	89	5	such	such	ADJ
aijssr-173	89	6	as	as	ADP
aijssr-173	89	7	decoene	decoene	NOUN
aijssr-173	89	8	and	and	CCONJ
aijssr-173	89	9	bruggerman	bruggerman	NOUN
aijssr-173	89	10	(	(	PUNCT
aijssr-173	89	11	2006	2006	NUM
aijssr-173	89	12	)	)	PUNCT
aijssr-173	89	13	also	also	ADV
aijssr-173	89	14	highlighted	highlight	VERB
aijssr-173	89	15	some	some	DET
aijssr-173	89	16	negative	negative	ADJ
aijssr-173	89	17	impact	impact	NOUN
aijssr-173	89	18	of	of	ADP
aijssr-173	89	19	strategy	strategy	NOUN
aijssr-173	89	20	misalignment	misalignment	NOUN
aijssr-173	89	21	on	on	ADP
aijssr-173	89	22	firm	firm	ADJ
aijssr-173	89	23	performance	performance	NOUN
aijssr-173	89	24	especially	especially	ADV
aijssr-173	89	25	in	in	ADP
aijssr-173	89	26	terms	term	NOUN
aijssr-173	89	27	of	of	ADP
aijssr-173	89	28	managers	manager	NOUN
aijssr-173	89	29	’	’	PART
aijssr-173	89	30	intrinsic	intrinsic	ADJ
aijssr-173	89	31	motivation	motivation	NOUN
aijssr-173	89	32	on	on	ADP
aijssr-173	89	33	improving	improve	VERB
aijssr-173	89	34	firm	firm	ADJ
aijssr-173	89	35	performance	performance	NOUN
aijssr-173	89	36	.	.	PUNCT
aijssr-173	90	1	6.2the	6.2the	DET
aijssr-173	90	2	issues	issue	NOUN
aijssr-173	90	3	of	of	ADP
aijssr-173	90	4	manager	manager	NOUN
aijssr-173	90	5	’s	’s	PART
aijssr-173	90	6	acceptance	acceptance	NOUN
aijssr-173	90	7	/	/	SYM
aijssr-173	90	8	employees	employee	NOUN
aijssr-173	90	9	buy	buy	VERB
aijssr-173	90	10	-	-	PUNCT
aijssr-173	90	11	in	in	NOUN
aijssr-173	90	12	to	to	PART
aijssr-173	90	13	get	get	VERB
aijssr-173	90	14	the	the	DET
aijssr-173	90	15	buy	buy	NOUN
aijssr-173	90	16	-	-	PUNCT
aijssr-173	90	17	in	in	NOUN
aijssr-173	90	18	of	of	ADP
aijssr-173	90	19	employees	employee	NOUN
aijssr-173	90	20	is	be	AUX
aijssr-173	90	21	very	very	ADV
aijssr-173	90	22	vital	vital	ADJ
aijssr-173	90	23	because	because	SCONJ
aijssr-173	90	24	the	the	DET
aijssr-173	90	25	employees	employee	NOUN
aijssr-173	90	26	are	be	AUX
aijssr-173	90	27	indispensable	indispensable	ADJ
aijssr-173	90	28	and	and	CCONJ
aijssr-173	90	29	integral	integral	ADJ
aijssr-173	90	30	part	part	NOUN
aijssr-173	90	31	of	of	ADP
aijssr-173	90	32	every	every	DET
aijssr-173	90	33	organizational	organizational	ADJ
aijssr-173	90	34	function	function	NOUN
aijssr-173	90	35	and	and	CCONJ
aijssr-173	90	36	are	be	AUX
aijssr-173	90	37	considered	consider	VERB
aijssr-173	90	38	as	as	ADP
aijssr-173	90	39	the	the	DET
aijssr-173	90	40	backbone	backbone	NOUN
aijssr-173	90	41	of	of	ADP
aijssr-173	90	42	successful	successful	ADJ
aijssr-173	90	43	bsc	bsc	PROPN
aijssr-173	90	44	implementation	implementation	NOUN
aijssr-173	90	45	(	(	PUNCT
aijssr-173	90	46	kaplan	kaplan	PROPN
aijssr-173	90	47	&	&	CCONJ
aijssr-173	90	48	norton	norton	PROPN
aijssr-173	90	49	1996a	1996a	NUM
aijssr-173	90	50	;	;	PUNCT
aijssr-173	90	51	kaplan	kaplan	PROPN
aijssr-173	90	52	&	&	CCONJ
aijssr-173	90	53	norton	norton	PROPN
aijssr-173	90	54	2006b	2006b	NUM
aijssr-173	90	55	)	)	PUNCT
aijssr-173	90	56	.	.	PUNCT
aijssr-173	91	1	in	in	ADP
aijssr-173	91	2	most	most	ADJ
aijssr-173	91	3	cases	case	NOUN
aijssr-173	91	4	,	,	PUNCT
aijssr-173	91	5	an	an	DET
aijssr-173	91	6	organization	organization	NOUN
aijssr-173	91	7	that	that	PRON
aijssr-173	91	8	successfully	successfully	ADV
aijssr-173	91	9	implement	implement	VERB
aijssr-173	91	10	bsc	bsc	PROPN
aijssr-173	91	11	tend	tend	VERB
aijssr-173	91	12	to	to	PART
aijssr-173	91	13	be	be	AUX
aijssr-173	91	14	the	the	DET
aijssr-173	91	15	ones	one	NOUN
aijssr-173	91	16	in	in	ADP
aijssr-173	91	17	which	which	PRON
aijssr-173	91	18	their	their	PRON
aijssr-173	91	19	employees	employee	NOUN
aijssr-173	91	20	understand	understand	VERB
aijssr-173	91	21	clearly	clearly	ADV
aijssr-173	91	22	the	the	DET
aijssr-173	91	23	institution	institution	NOUN
aijssr-173	91	24	’s	’s	PART
aijssr-173	91	25	strategy	strategy	NOUN
aijssr-173	91	26	and	and	CCONJ
aijssr-173	91	27	vision	vision	NOUN
aijssr-173	91	28	(	(	PUNCT
aijssr-173	91	29	slavica	slavica	PROPN
aijssr-173	91	30	,	,	PUNCT
aijssr-173	91	31	et	et	PROPN
aijssr-173	91	32	al	al	PROPN
aijssr-173	91	33	.	.	PROPN
aijssr-173	91	34	,	,	PUNCT
aijssr-173	91	35	2017	2017	NUM
aijssr-173	91	36	)	)	PUNCT
aijssr-173	91	37	.	.	PUNCT
aijssr-173	92	1	thus	thus	ADV
aijssr-173	92	2	,	,	PUNCT
aijssr-173	92	3	this	this	PRON
aijssr-173	92	4	is	be	AUX
aijssr-173	92	5	mostly	mostly	ADV
aijssr-173	92	6	being	be	AUX
aijssr-173	92	7	achieved	achieve	VERB
aijssr-173	92	8	by	by	ADP
aijssr-173	92	9	aligning	align	VERB
aijssr-173	92	10	employee	employee	NOUN
aijssr-173	92	11	’s	’s	PART
aijssr-173	92	12	incentives	incentive	NOUN
aijssr-173	92	13	and	and	CCONJ
aijssr-173	92	14	reward	reward	VERB
aijssr-173	92	15	system	system	NOUN
aijssr-173	92	16	with	with	ADP
aijssr-173	92	17	the	the	DET
aijssr-173	92	18	institution	institution	NOUN
aijssr-173	92	19	’s	’s	PART
aijssr-173	92	20	strategies	strategy	NOUN
aijssr-173	92	21	.	.	PUNCT
aijssr-173	93	1	for	for	ADP
aijssr-173	93	2	example	example	NOUN
aijssr-173	93	3	,	,	PUNCT
aijssr-173	93	4	some	some	DET
aijssr-173	93	5	articles	article	NOUN
aijssr-173	93	6	on	on	ADP
aijssr-173	93	7	bsc	bsc	PROPN
aijssr-173	93	8	have	have	AUX
aijssr-173	93	9	identified	identify	VERB
aijssr-173	93	10	the	the	DET
aijssr-173	93	11	impact	impact	NOUN
aijssr-173	93	12	of	of	ADP
aijssr-173	93	13	lack	lack	NOUN
aijssr-173	93	14	of	of	ADP
aijssr-173	93	15	developing	develop	VERB
aijssr-173	93	16	a	a	DET
aijssr-173	93	17	suitable	suitable	ADJ
aijssr-173	93	18	link	link	NOUN
aijssr-173	93	19	between	between	ADP
aijssr-173	93	20	employees	employee	NOUN
aijssr-173	93	21	reward	reward	VERB
aijssr-173	93	22	system	system	NOUN
aijssr-173	93	23	and	and	CCONJ
aijssr-173	93	24	organization	organization	NOUN
aijssr-173	93	25	’s	’s	PART
aijssr-173	93	26	kpis	kpis	PROPN
aijssr-173	93	27	(	(	PUNCT
aijssr-173	93	28	ittner	ittner	PROPN
aijssr-173	93	29	,	,	PUNCT
aijssr-173	93	30	larcker	larcker	PROPN
aijssr-173	93	31	&	&	CCONJ
aijssr-173	93	32	meyer	meyer	PROPN
aijssr-173	93	33	,	,	PUNCT
aijssr-173	93	34	1997	1997	NUM
aijssr-173	93	35	;	;	PUNCT
aijssr-173	93	36	roest	ro	ADJ
aijssr-173	93	37	1997	1997	NUM
aijssr-173	93	38	;	;	PUNCT
aijssr-173	93	39	kaplan	kaplan	PROPN
aijssr-173	93	40	&	&	CCONJ
aijssr-173	93	41	norton	norton	PROPN
aijssr-173	93	42	,	,	PUNCT
aijssr-173	93	43	2001	2001	NUM
aijssr-173	93	44	,	,	PUNCT
aijssr-173	93	45	2004	2004	NUM
aijssr-173	93	46	;	;	PUNCT
aijssr-173	93	47	chan	chan	PROPN
aijssr-173	93	48	2004	2004	NUM
aijssr-173	93	49	;	;	PUNCT
aijssr-173	93	50	ayoup	ayoup	PROPN
aijssr-173	93	51	,	,	PUNCT
aijssr-173	93	52	et	et	PROPN
aijssr-173	93	53	al	al	PROPN
aijssr-173	93	54	.	.	PROPN
aijssr-173	93	55	,	,	PUNCT
aijssr-173	93	56	2012	2012	NUM
aijssr-173	93	57	)	)	PUNCT
aijssr-173	93	58	.	.	PUNCT
aijssr-173	94	1	also	also	ADV
aijssr-173	94	2	,	,	PUNCT
aijssr-173	94	3	in	in	ADP
aijssr-173	94	4	order	order	NOUN
aijssr-173	94	5	to	to	PART
aijssr-173	94	6	get	get	VERB
aijssr-173	94	7	the	the	DET
aijssr-173	94	8	buy	buy	NOUN
aijssr-173	94	9	-	-	PUNCT
aijssr-173	94	10	in	in	NOUN
aijssr-173	94	11	of	of	ADP
aijssr-173	94	12	employees	employee	NOUN
aijssr-173	94	13	/	/	SYM
aijssr-173	94	14	manager	manager	NOUN
aijssr-173	94	15	will	will	AUX
aijssr-173	94	16	involve	involve	VERB
aijssr-173	94	17	achieving	achieve	VERB
aijssr-173	94	18	the	the	DET
aijssr-173	94	19	objectives	objective	NOUN
aijssr-173	94	20	of	of	ADP
aijssr-173	94	21	the	the	DET
aijssr-173	94	22	learning	learning	NOUN
aijssr-173	94	23	and	and	CCONJ
aijssr-173	94	24	growth	growth	NOUN
aijssr-173	94	25	perspective	perspective	NOUN
aijssr-173	94	26	of	of	ADP
aijssr-173	94	27	bsc	bsc	PROPN
aijssr-173	94	28	.	.	PUNCT
aijssr-173	95	1	thus	thus	ADV
aijssr-173	95	2	,	,	PUNCT
aijssr-173	95	3	this	this	PRON
aijssr-173	95	4	involves	involve	VERB
aijssr-173	95	5	communicating	communicate	VERB
aijssr-173	95	6	the	the	DET
aijssr-173	95	7	institutions	institution	NOUN
aijssr-173	95	8	’	'	PUNCT
aijssr-173	95	9	strategy	strategy	NOUN
aijssr-173	95	10	to	to	ADP
aijssr-173	95	11	the	the	DET
aijssr-173	95	12	employees	employee	NOUN
aijssr-173	95	13	,	,	PUNCT
aijssr-173	95	14	integrating	integrate	VERB
aijssr-173	95	15	the	the	DET
aijssr-173	95	16	institution	institution	NOUN
aijssr-173	95	17	’s	’s	PART
aijssr-173	95	18	strategy	strategy	NOUN
aijssr-173	95	19	with	with	ADP
aijssr-173	95	20	the	the	DET
aijssr-173	95	21	on	on	ADP
aijssr-173	95	22	-	-	PUNCT
aijssr-173	95	23	going	go	VERB
aijssr-173	95	24	management	management	NOUN
aijssr-173	95	25	process	process	NOUN
aijssr-173	95	26	and	and	CCONJ
aijssr-173	95	27	integrating	integrate	VERB
aijssr-173	95	28	employee	employee	NOUN
aijssr-173	95	29	’s	’s	PART
aijssr-173	95	30	task	task	NOUN
aijssr-173	95	31	and	and	CCONJ
aijssr-173	95	32	incentives	incentive	VERB
aijssr-173	95	33	to	to	ADP
aijssr-173	95	34	their	their	PRON
aijssr-173	95	35	reward	reward	NOUN
aijssr-173	95	36	system	system	NOUN
aijssr-173	95	37	.	.	PUNCT
aijssr-173	96	1	employees	employee	NOUN
aijssr-173	96	2	buy	buy	VERB
aijssr-173	96	3	-	-	PUNCT
aijssr-173	96	4	in	in	ADP
aijssr-173	96	5	entails	entail	VERB
aijssr-173	96	6	their	their	PRON
aijssr-173	96	7	involvement	involvement	NOUN
aijssr-173	96	8	,	,	PUNCT
aijssr-173	96	9	commitment	commitment	NOUN
aijssr-173	96	10	and	and	CCONJ
aijssr-173	96	11	dedication	dedication	NOUN
aijssr-173	96	12	in	in	ADP
aijssr-173	96	13	the	the	DET
aijssr-173	96	14	bsc	bsc	PROPN
aijssr-173	96	15	implementation	implementation	NOUN
aijssr-173	96	16	process	process	NOUN
aijssr-173	96	17	(	(	PUNCT
aijssr-173	96	18	ayoup	ayoup	PROPN
aijssr-173	96	19	,	,	PUNCT
aijssr-173	96	20	et	et	PROPN
aijssr-173	96	21	al	al	PROPN
aijssr-173	96	22	.	.	PROPN
aijssr-173	96	23	,	,	PUNCT
aijssr-173	96	24	2016	2016	NUM
aijssr-173	96	25	)	)	PUNCT
aijssr-173	96	26	.	.	PUNCT
aijssr-173	97	1	the	the	DET
aijssr-173	97	2	failure	failure	NOUN
aijssr-173	97	3	of	of	ADP
aijssr-173	97	4	the	the	DET
aijssr-173	97	5	abovewww.cribfb.com/journal/index.php/aijssr	abovewww.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	97	6	american	american	PROPN
aijssr-173	97	7	international	international	PROPN
aijssr-173	97	8	journal	journal	PROPN
aijssr-173	97	9	of	of	ADP
aijssr-173	97	10	social	social	ADJ
aijssr-173	97	11	science	science	NOUN
aijssr-173	97	12	research	research	NOUN
aijssr-173	97	13	vol	vol	NOUN
aijssr-173	97	14	.	.	PROPN
aijssr-173	97	15	2	2	NUM
aijssr-173	97	16	,	,	PUNCT
aijssr-173	97	17	no	no	INTJ
aijssr-173	97	18	.	.	NOUN
aijssr-173	97	19	2	2	NUM
aijssr-173	97	20	;	;	PUNCT
aijssr-173	97	21	2018	2018	NUM
aijssr-173	97	22	5	5	NUM
aijssr-173	97	23	mentioned	mention	VERB
aijssr-173	97	24	points	point	NOUN
aijssr-173	97	25	may	may	AUX
aijssr-173	97	26	warrant	warrant	VERB
aijssr-173	97	27	and	and	CCONJ
aijssr-173	97	28	constitutes	constitute	VERB
aijssr-173	97	29	the	the	DET
aijssr-173	97	30	pitfalls	pitfall	NOUN
aijssr-173	97	31	of	of	ADP
aijssr-173	97	32	bsc	bsc	PROPN
aijssr-173	97	33	implementation	implementation	NOUN
aijssr-173	97	34	strategy	strategy	NOUN
aijssr-173	97	35	.	.	PUNCT
aijssr-173	98	1	for	for	ADP
aijssr-173	98	2	example	example	NOUN
aijssr-173	98	3	,	,	PUNCT
aijssr-173	98	4	the	the	DET
aijssr-173	98	5	findings	finding	NOUN
aijssr-173	98	6	of	of	ADP
aijssr-173	98	7	malina	malina	PROPN
aijssr-173	98	8	and	and	CCONJ
aijssr-173	98	9	selto	selto	PROPN
aijssr-173	98	10	(	(	PUNCT
aijssr-173	98	11	2001	2001	NUM
aijssr-173	98	12	)	)	PUNCT
aijssr-173	98	13	show	show	VERB
aijssr-173	98	14	that	that	SCONJ
aijssr-173	98	15	if	if	SCONJ
aijssr-173	98	16	the	the	DET
aijssr-173	98	17	bsc	bsc	PROPN
aijssr-173	98	18	is	be	AUX
aijssr-173	98	19	not	not	PART
aijssr-173	98	20	properly	properly	ADV
aijssr-173	98	21	designed	design	VERB
aijssr-173	98	22	and	and	CCONJ
aijssr-173	98	23	implemented	implement	VERB
aijssr-173	98	24	,	,	PUNCT
aijssr-173	98	25	it	it	PRON
aijssr-173	98	26	can	can	AUX
aijssr-173	98	27	actually	actually	ADV
aijssr-173	98	28	de	de	ADJ
aijssr-173	98	29	-	-	ADJ
aijssr-173	98	30	motivate	motivate	ADJ
aijssr-173	98	31	employees	employee	NOUN
aijssr-173	98	32	.	.	PUNCT
aijssr-173	99	1	issues	issue	NOUN
aijssr-173	99	2	involving	involve	VERB
aijssr-173	99	3	employees	employee	NOUN
aijssr-173	99	4	/	/	SYM
aijssr-173	99	5	manager	manager	NOUN
aijssr-173	99	6	’s	’s	PART
aijssr-173	99	7	buy	buy	NOUN
aijssr-173	99	8	-	-	PUNCT
aijssr-173	99	9	in	in	NOUN
aijssr-173	99	10	can	can	AUX
aijssr-173	99	11	also	also	ADV
aijssr-173	99	12	arise	arise	VERB
aijssr-173	99	13	as	as	ADP
aijssr-173	99	14	a	a	DET
aijssr-173	99	15	result	result	NOUN
aijssr-173	99	16	of	of	ADP
aijssr-173	99	17	poor	poor	ADJ
aijssr-173	99	18	management	management	NOUN
aijssr-173	99	19	roles	role	NOUN
aijssr-173	99	20	in	in	ADP
aijssr-173	99	21	the	the	DET
aijssr-173	99	22	implementation	implementation	NOUN
aijssr-173	99	23	process	process	NOUN
aijssr-173	99	24	,	,	PUNCT
aijssr-173	99	25	lack	lack	NOUN
aijssr-173	99	26	of	of	ADP
aijssr-173	99	27	communication	communication	NOUN
aijssr-173	99	28	and	and	CCONJ
aijssr-173	99	29	commitment	commitment	NOUN
aijssr-173	99	30	to	to	ADP
aijssr-173	99	31	the	the	DET
aijssr-173	99	32	stipulated	stipulate	VERB
aijssr-173	99	33	strategy	strategy	NOUN
aijssr-173	99	34	(	(	PUNCT
aijssr-173	99	35	aaltonen	aaltonen	NOUN
aijssr-173	99	36	&	&	CCONJ
aijssr-173	99	37	ikavalko	ikavalko	ADJ
aijssr-173	99	38	,	,	PUNCT
aijssr-173	99	39	2002	2002	NUM
aijssr-173	99	40	)	)	PUNCT
aijssr-173	99	41	.	.	PUNCT
aijssr-173	100	1	the	the	DET
aijssr-173	100	2	findings	finding	NOUN
aijssr-173	100	3	of	of	ADP
aijssr-173	100	4	mayer	mayer	PROPN
aijssr-173	100	5	and	and	CCONJ
aijssr-173	100	6	gavin	gavin	PROPN
aijssr-173	100	7	(	(	PUNCT
aijssr-173	100	8	2005	2005	NUM
aijssr-173	100	9	)	)	PUNCT
aijssr-173	100	10	shows	show	VERB
aijssr-173	100	11	that	that	SCONJ
aijssr-173	100	12	employees	employee	NOUN
aijssr-173	100	13	’	’	PART
aijssr-173	100	14	trust	trust	NOUN
aijssr-173	100	15	in	in	ADP
aijssr-173	100	16	managers	manager	NOUN
aijssr-173	100	17	and	and	CCONJ
aijssr-173	100	18	top	top	ADJ
aijssr-173	100	19	management	management	NOUN
aijssr-173	100	20	team	team	NOUN
aijssr-173	100	21	enables	enable	VERB
aijssr-173	100	22	them	they	PRON
aijssr-173	100	23	to	to	PART
aijssr-173	100	24	focus	focus	VERB
aijssr-173	100	25	more	more	ADV
aijssr-173	100	26	on	on	ADP
aijssr-173	100	27	value	value	NOUN
aijssr-173	100	28	-	-	PUNCT
aijssr-173	100	29	producing	produce	VERB
aijssr-173	100	30	activities	activity	NOUN
aijssr-173	100	31	.	.	PUNCT
aijssr-173	101	1	more	more	ADV
aijssr-173	101	2	so	so	ADV
aijssr-173	101	3	,	,	PUNCT
aijssr-173	101	4	strategic	strategic	ADJ
aijssr-173	101	5	consensus	consensus	NOUN
aijssr-173	101	6	between	between	ADP
aijssr-173	101	7	the	the	DET
aijssr-173	101	8	manager	manager	NOUN
aijssr-173	101	9	and	and	CCONJ
aijssr-173	101	10	employees	employee	NOUN
aijssr-173	101	11	in	in	ADP
aijssr-173	101	12	bsc	bsc	PROPN
aijssr-173	101	13	implementation	implementation	NOUN
aijssr-173	101	14	process	process	NOUN
aijssr-173	101	15	is	be	AUX
aijssr-173	101	16	very	very	ADV
aijssr-173	101	17	vital	vital	ADJ
aijssr-173	101	18	because	because	SCONJ
aijssr-173	101	19	according	accord	VERB
aijssr-173	101	20	to	to	ADP
aijssr-173	101	21	schaap	schaap	PROPN
aijssr-173	101	22	(	(	PUNCT
aijssr-173	101	23	2012	2012	NUM
aijssr-173	101	24	)	)	PUNCT
aijssr-173	101	25	strategic	strategic	ADJ
aijssr-173	101	26	consensus	consensus	NOUN
aijssr-173	101	27	fosters	foster	VERB
aijssr-173	101	28	shared	share	VERB
aijssr-173	101	29	values	value	NOUN
aijssr-173	101	30	and	and	CCONJ
aijssr-173	101	31	attitudes	attitude	NOUN
aijssr-173	101	32	as	as	ADV
aijssr-173	101	33	well	well	ADV
aijssr-173	101	34	as	as	ADP
aijssr-173	101	35	enhances	enhance	NOUN
aijssr-173	101	36	“	"	PUNCT
aijssr-173	101	37	frequent	frequent	ADJ
aijssr-173	101	38	top	top	ADJ
aijssr-173	101	39	-	-	PUNCT
aijssr-173	101	40	down	down	NOUN
aijssr-173	101	41	and	and	CCONJ
aijssr-173	101	42	bottom	bottom	ADJ
aijssr-173	101	43	-	-	PUNCT
aijssr-173	101	44	up	up	ADP
aijssr-173	101	45	communication	communication	NOUN
aijssr-173	101	46	within	within	ADP
aijssr-173	101	47	the	the	DET
aijssr-173	101	48	organizational	organizational	ADJ
aijssr-173	101	49	structure	structure	NOUN
aijssr-173	101	50	”	"	PUNCT
aijssr-173	101	51	.	.	PUNCT
aijssr-173	102	1	according	accord	VERB
aijssr-173	102	2	to	to	ADP
aijssr-173	102	3	ayoup	ayoup	PROPN
aijssr-173	102	4	et	et	PROPN
aijssr-173	102	5	al	al	PROPN
aijssr-173	102	6	(	(	PUNCT
aijssr-173	102	7	2015a	2015a	NUM
aijssr-173	102	8	)	)	PUNCT
aijssr-173	102	9	,	,	PUNCT
aijssr-173	102	10	“	"	PUNCT
aijssr-173	102	11	the	the	DET
aijssr-173	102	12	bsc	bsc	PROPN
aijssr-173	102	13	provides	provide	VERB
aijssr-173	102	14	a	a	DET
aijssr-173	102	15	common	common	ADJ
aijssr-173	102	16	frame	frame	NOUN
aijssr-173	102	17	of	of	ADP
aijssr-173	102	18	reference	reference	NOUN
aijssr-173	102	19	for	for	ADP
aijssr-173	102	20	all	all	DET
aijssr-173	102	21	managers	manager	NOUN
aijssr-173	102	22	in	in	ADP
aijssr-173	102	23	making	make	VERB
aijssr-173	102	24	decisions	decision	NOUN
aijssr-173	102	25	and	and	CCONJ
aijssr-173	102	26	helps	help	VERB
aijssr-173	102	27	clarify	clarify	VERB
aijssr-173	102	28	the	the	DET
aijssr-173	102	29	choices	choice	NOUN
aijssr-173	102	30	of	of	ADP
aijssr-173	102	31	performance	performance	NOUN
aijssr-173	102	32	measures	measure	NOUN
aijssr-173	102	33	that	that	PRON
aijssr-173	102	34	would	would	AUX
aijssr-173	102	35	strategically	strategically	ADV
aijssr-173	102	36	align	align	VERB
aijssr-173	102	37	the	the	DET
aijssr-173	102	38	various	various	ADJ
aijssr-173	102	39	components	component	NOUN
aijssr-173	102	40	in	in	ADP
aijssr-173	102	41	a	a	DET
aijssr-173	102	42	company	company	NOUN
aijssr-173	102	43	”	"	PUNCT
aijssr-173	102	44	.	.	PUNCT
aijssr-173	103	1	also	also	ADV
aijssr-173	103	2	,	,	PUNCT
aijssr-173	103	3	the	the	DET
aijssr-173	103	4	strategy	strategy	NOUN
aijssr-173	103	5	map	map	NOUN
aijssr-173	103	6	provides	provide	VERB
aijssr-173	103	7	a	a	DET
aijssr-173	103	8	clear	clear	ADJ
aijssr-173	103	9	presentation	presentation	NOUN
aijssr-173	103	10	of	of	ADP
aijssr-173	103	11	organizational	organizational	ADJ
aijssr-173	103	12	strategy	strategy	NOUN
aijssr-173	103	13	to	to	ADP
aijssr-173	103	14	the	the	DET
aijssr-173	103	15	manager	manager	NOUN
aijssr-173	103	16	but	but	CCONJ
aijssr-173	103	17	the	the	DET
aijssr-173	103	18	issue	issue	NOUN
aijssr-173	103	19	encountered	encounter	VERB
aijssr-173	103	20	by	by	ADP
aijssr-173	103	21	the	the	DET
aijssr-173	103	22	managers	manager	NOUN
aijssr-173	103	23	in	in	ADP
aijssr-173	103	24	most	most	ADJ
aijssr-173	103	25	cases	case	NOUN
aijssr-173	103	26	,	,	PUNCT
aijssr-173	103	27	is	be	AUX
aijssr-173	103	28	the	the	DET
aijssr-173	103	29	difficulty	difficulty	NOUN
aijssr-173	103	30	of	of	ADP
aijssr-173	103	31	understanding	understand	VERB
aijssr-173	103	32	the	the	DET
aijssr-173	103	33	information	information	NOUN
aijssr-173	103	34	provided	provide	VERB
aijssr-173	103	35	and	and	CCONJ
aijssr-173	103	36	the	the	DET
aijssr-173	103	37	usage	usage	NOUN
aijssr-173	103	38	(	(	PUNCT
aijssr-173	103	39	ayoup	ayoup	PROPN
aijssr-173	103	40	,	,	PUNCT
aijssr-173	103	41	et	et	PROPN
aijssr-173	103	42	al	al	PROPN
aijssr-173	103	43	.	.	PROPN
aijssr-173	103	44	,	,	PUNCT
aijssr-173	103	45	2016	2016	NUM
aijssr-173	103	46	)	)	PUNCT
aijssr-173	103	47	.	.	PUNCT
aijssr-173	104	1	according	accord	VERB
aijssr-173	104	2	to	to	ADP
aijssr-173	104	3	de	de	PROPN
aijssr-173	104	4	waal	waal	PROPN
aijssr-173	104	5	and	and	CCONJ
aijssr-173	104	6	coevert	coevert	NOUN
aijssr-173	104	7	(	(	PUNCT
aijssr-173	104	8	2007	2007	NUM
aijssr-173	104	9	)	)	PUNCT
aijssr-173	104	10	,	,	PUNCT
aijssr-173	104	11	successful	successful	ADJ
aijssr-173	104	12	bsc	bsc	PROPN
aijssr-173	104	13	implementation	implementation	NOUN
aijssr-173	104	14	suffers	suffer	VERB
aijssr-173	104	15	,	,	PUNCT
aijssr-173	104	16	when	when	SCONJ
aijssr-173	104	17	a	a	DET
aijssr-173	104	18	manager	manager	NOUN
aijssr-173	104	19	fails	fail	VERB
aijssr-173	104	20	to	to	PART
aijssr-173	104	21	understand	understand	VERB
aijssr-173	104	22	that	that	SCONJ
aijssr-173	104	23	his	his	PRON
aijssr-173	104	24	role	role	NOUN
aijssr-173	104	25	in	in	ADP
aijssr-173	104	26	the	the	DET
aijssr-173	104	27	implementation	implementation	NOUN
aijssr-173	104	28	process	process	NOUN
aijssr-173	104	29	has	have	VERB
aijssr-173	104	30	a	a	DET
aijssr-173	104	31	way	way	NOUN
aijssr-173	104	32	of	of	ADP
aijssr-173	104	33	exerting	exert	VERB
aijssr-173	104	34	an	an	DET
aijssr-173	104	35	impact	impact	NOUN
aijssr-173	104	36	on	on	ADP
aijssr-173	104	37	organization	organization	NOUN
aijssr-173	104	38	’s	’s	PART
aijssr-173	104	39	performance	performance	NOUN
aijssr-173	104	40	.	.	PUNCT
aijssr-173	105	1	essentially	essentially	ADV
aijssr-173	105	2	,	,	PUNCT
aijssr-173	105	3	kaplan	kaplan	PROPN
aijssr-173	105	4	and	and	CCONJ
aijssr-173	105	5	norton	norton	PROPN
aijssr-173	105	6	(	(	PUNCT
aijssr-173	105	7	2001	2001	NUM
aijssr-173	105	8	)	)	PUNCT
aijssr-173	105	9	stressed	stress	VERB
aijssr-173	105	10	that	that	SCONJ
aijssr-173	105	11	one	one	NUM
aijssr-173	105	12	of	of	ADP
aijssr-173	105	13	the	the	DET
aijssr-173	105	14	main	main	ADJ
aijssr-173	105	15	reasons	reason	NOUN
aijssr-173	105	16	that	that	PRON
aijssr-173	105	17	causes	cause	VERB
aijssr-173	105	18	bsc	bsc	PROPN
aijssr-173	105	19	implementation	implementation	NOUN
aijssr-173	105	20	failure	failure	NOUN
aijssr-173	105	21	is	be	AUX
aijssr-173	105	22	due	due	ADJ
aijssr-173	105	23	to	to	PART
aijssr-173	105	24	lack	lack	NOUN
aijssr-173	105	25	of	of	ADP
aijssr-173	105	26	commitment	commitment	NOUN
aijssr-173	105	27	on	on	ADP
aijssr-173	105	28	the	the	DET
aijssr-173	105	29	part	part	NOUN
aijssr-173	105	30	of	of	ADP
aijssr-173	105	31	the	the	DET
aijssr-173	105	32	senior	senior	ADJ
aijssr-173	105	33	management	management	NOUN
aijssr-173	105	34	team	team	NOUN
aijssr-173	105	35	.	.	PUNCT
aijssr-173	106	1	thus	thus	ADV
aijssr-173	106	2	,	,	PUNCT
aijssr-173	106	3	manager	manager	NOUN
aijssr-173	106	4	’s	’s	PART
aijssr-173	106	5	acceptance	acceptance	NOUN
aijssr-173	106	6	is	be	AUX
aijssr-173	106	7	vital	vital	ADJ
aijssr-173	106	8	because	because	SCONJ
aijssr-173	106	9	they	they	PRON
aijssr-173	106	10	are	be	AUX
aijssr-173	106	11	considered	consider	VERB
aijssr-173	106	12	as	as	ADP
aijssr-173	106	13	the	the	DET
aijssr-173	106	14	drivers	driver	NOUN
aijssr-173	106	15	and	and	CCONJ
aijssr-173	106	16	implementers	implementer	NOUN
aijssr-173	106	17	of	of	ADP
aijssr-173	106	18	the	the	DET
aijssr-173	106	19	bsc	bsc	PROPN
aijssr-173	106	20	.	.	PUNCT
aijssr-173	107	1	similarly	similarly	ADV
aijssr-173	107	2	,	,	PUNCT
aijssr-173	107	3	articles	article	NOUN
aijssr-173	107	4	on	on	ADP
aijssr-173	107	5	bsc	bsc	PROPN
aijssr-173	107	6	have	have	AUX
aijssr-173	107	7	indicated	indicate	VERB
aijssr-173	107	8	that	that	SCONJ
aijssr-173	107	9	the	the	DET
aijssr-173	107	10	employees	employee	NOUN
aijssr-173	107	11	also	also	ADV
aijssr-173	107	12	are	be	AUX
aijssr-173	107	13	the	the	DET
aijssr-173	107	14	key	key	ADJ
aijssr-173	107	15	pivotal	pivotal	ADJ
aijssr-173	107	16	mechanism	mechanism	NOUN
aijssr-173	107	17	for	for	ADP
aijssr-173	107	18	success	success	NOUN
aijssr-173	107	19	,	,	PUNCT
aijssr-173	107	20	especially	especially	ADV
aijssr-173	107	21	in	in	ADP
aijssr-173	107	22	the	the	DET
aijssr-173	107	23	service	service	NOUN
aijssr-173	107	24	sectors	sector	NOUN
aijssr-173	107	25	,	,	PUNCT
aijssr-173	107	26	since	since	SCONJ
aijssr-173	107	27	they	they	PRON
aijssr-173	107	28	play	play	VERB
aijssr-173	107	29	a	a	DET
aijssr-173	107	30	significant	significant	ADJ
aijssr-173	107	31	role	role	NOUN
aijssr-173	107	32	in	in	ADP
aijssr-173	107	33	.	.	PUNCT
aijssr-173	108	1	virtually	virtually	ADV
aijssr-173	108	2	all	all	DET
aijssr-173	108	3	the	the	DET
aijssr-173	108	4	perspectives	perspective	NOUN
aijssr-173	108	5	of	of	ADP
aijssr-173	108	6	bsc	bsc	PROPN
aijssr-173	108	7	(	(	PUNCT
aijssr-173	108	8	ittner	ittner	NOUN
aijssr-173	108	9	,	,	PUNCT
aijssr-173	108	10	larcker	larcker	PROPN
aijssr-173	108	11	&	&	CCONJ
aijssr-173	108	12	randall	randall	PROPN
aijssr-173	108	13	2003	2003	NUM
aijssr-173	108	14	;	;	PUNCT
aijssr-173	108	15	lau	lau	PROPN
aijssr-173	108	16	&	&	CCONJ
aijssr-173	108	17	sholihin	sholihin	PROPN
aijssr-173	108	18	2005	2005	NUM
aijssr-173	108	19	;	;	PUNCT
aijssr-173	108	20	dimitropoulos	dimitropoulos	PROPN
aijssr-173	108	21	,	,	PUNCT
aijssr-173	108	22	et	et	PROPN
aijssr-173	108	23	al	al	PROPN
aijssr-173	108	24	.	.	PROPN
aijssr-173	108	25	,	,	PUNCT
aijssr-173	108	26	2017	2017	NUM
aijssr-173	108	27	)	)	PUNCT
aijssr-173	108	28	.	.	PUNCT
aijssr-173	109	1	overall	overall	ADV
aijssr-173	109	2	,	,	PUNCT
aijssr-173	109	3	kaplan	kaplan	PROPN
aijssr-173	109	4	and	and	CCONJ
aijssr-173	109	5	norton	norton	PROPN
aijssr-173	109	6	(	(	PUNCT
aijssr-173	109	7	2004	2004	NUM
aijssr-173	109	8	)	)	PUNCT
aijssr-173	109	9	have	have	AUX
aijssr-173	109	10	identified	identify	VERB
aijssr-173	109	11	that	that	SCONJ
aijssr-173	109	12	one	one	NUM
aijssr-173	109	13	of	of	ADP
aijssr-173	109	14	the	the	DET
aijssr-173	109	15	critical	critical	ADJ
aijssr-173	109	16	success	success	NOUN
aijssr-173	109	17	factor	factor	NOUN
aijssr-173	109	18	(	(	PUNCT
aijssr-173	109	19	csf	csf	PROPN
aijssr-173	109	20	)	)	PUNCT
aijssr-173	109	21	of	of	ADP
aijssr-173	109	22	bsc	bsc	PROPN
aijssr-173	109	23	implementation	implementation	NOUN
aijssr-173	109	24	is	be	AUX
aijssr-173	109	25	getting	get	VERB
aijssr-173	109	26	adequate	adequate	ADJ
aijssr-173	109	27	support	support	NOUN
aijssr-173	109	28	from	from	ADP
aijssr-173	109	29	both	both	DET
aijssr-173	109	30	managers	manager	NOUN
aijssr-173	109	31	and	and	CCONJ
aijssr-173	109	32	employees	employee	NOUN
aijssr-173	109	33	at	at	ADP
aijssr-173	109	34	all	all	DET
aijssr-173	109	35	levels	level	NOUN
aijssr-173	109	36	of	of	ADP
aijssr-173	109	37	the	the	DET
aijssr-173	109	38	organization	organization	NOUN
aijssr-173	109	39	,	,	PUNCT
aijssr-173	109	40	hence	hence	ADV
aijssr-173	109	41	anything	anything	PRON
aijssr-173	109	42	short	short	ADJ
aijssr-173	109	43	of	of	ADP
aijssr-173	109	44	this	this	DET
aijssr-173	109	45	criterion	criterion	NOUN
aijssr-173	109	46	may	may	AUX
aijssr-173	109	47	produce	produce	VERB
aijssr-173	109	48	undesirable	undesirable	ADJ
aijssr-173	109	49	performance	performance	NOUN
aijssr-173	109	50	result	result	NOUN
aijssr-173	109	51	.	.	PUNCT
aijssr-173	110	1	although	although	SCONJ
aijssr-173	110	2	,	,	PUNCT
aijssr-173	110	3	the	the	DET
aijssr-173	110	4	difficulty	difficulty	NOUN
aijssr-173	110	5	here	here	ADV
aijssr-173	110	6	,	,	PUNCT
aijssr-173	110	7	is	be	AUX
aijssr-173	110	8	how	how	SCONJ
aijssr-173	110	9	to	to	PART
aijssr-173	110	10	cascade	cascade	VERB
aijssr-173	110	11	the	the	DET
aijssr-173	110	12	strategies	strategy	NOUN
aijssr-173	110	13	to	to	ADP
aijssr-173	110	14	the	the	DET
aijssr-173	110	15	top	top	ADJ
aijssr-173	110	16	-	-	PUNCT
aijssr-173	110	17	down	down	ADP
aijssr-173	110	18	individual	individual	ADJ
aijssr-173	110	19	managerial	managerial	ADJ
aijssr-173	110	20	level	level	NOUN
aijssr-173	110	21	.	.	PUNCT
aijssr-173	111	1	in	in	ADP
aijssr-173	111	2	general	general	ADJ
aijssr-173	111	3	,	,	PUNCT
aijssr-173	111	4	according	accord	VERB
aijssr-173	111	5	to	to	ADP
aijssr-173	111	6	dimitropouloset	dimitropouloset	PROPN
aijssr-173	111	7	al	al	PROPN
aijssr-173	111	8	.	.	PROPN
aijssr-173	111	9	(	(	PUNCT
aijssr-173	111	10	2017	2017	NUM
aijssr-173	111	11	,	,	PUNCT
aijssr-173	111	12	p17	p17	NOUN
aijssr-173	111	13	)	)	PUNCT
aijssr-173	111	14	“	"	PUNCT
aijssr-173	111	15	good	good	ADJ
aijssr-173	111	16	preparation	preparation	NOUN
aijssr-173	111	17	and	and	CCONJ
aijssr-173	111	18	training	training	NOUN
aijssr-173	111	19	are	be	AUX
aijssr-173	111	20	very	very	ADV
aijssr-173	111	21	important	important	ADJ
aijssr-173	111	22	for	for	ADP
aijssr-173	111	23	the	the	DET
aijssr-173	111	24	proper	proper	ADJ
aijssr-173	111	25	implementation	implementation	NOUN
aijssr-173	111	26	of	of	ADP
aijssr-173	111	27	bsc	bsc	PROPN
aijssr-173	111	28	but	but	CCONJ
aijssr-173	111	29	the	the	DET
aijssr-173	111	30	key	key	ADJ
aijssr-173	111	31	element	element	NOUN
aijssr-173	111	32	is	be	AUX
aijssr-173	111	33	dedication	dedication	NOUN
aijssr-173	111	34	toward	toward	ADP
aijssr-173	111	35	performance	performance	NOUN
aijssr-173	111	36	management	management	NOUN
aijssr-173	111	37	starting	start	VERB
aijssr-173	111	38	from	from	ADP
aijssr-173	111	39	the	the	DET
aijssr-173	111	40	top	top	ADJ
aijssr-173	111	41	management	management	NOUN
aijssr-173	111	42	to	to	ADP
aijssr-173	111	43	employees	employee	NOUN
aijssr-173	111	44	”	"	PUNCT
aijssr-173	111	45	.	.	PUNCT
aijssr-173	112	1	similarly	similarly	ADV
aijssr-173	112	2	,	,	PUNCT
aijssr-173	112	3	findings	finding	NOUN
aijssr-173	112	4	by	by	ADP
aijssr-173	112	5	ferreira	ferreira	PROPN
aijssr-173	112	6	,	,	PUNCT
aijssr-173	112	7	(	(	PUNCT
aijssr-173	112	8	2017	2017	NUM
aijssr-173	112	9	)	)	PUNCT
aijssr-173	112	10	while	while	SCONJ
aijssr-173	112	11	employing	employ	VERB
aijssr-173	112	12	the	the	DET
aijssr-173	112	13	qualitative	qualitative	ADJ
aijssr-173	112	14	case	case	NOUN
aijssr-173	112	15	study	study	NOUN
aijssr-173	112	16	approach	approach	NOUN
aijssr-173	112	17	supported	support	VERB
aijssr-173	112	18	this	this	DET
aijssr-173	112	19	view	view	NOUN
aijssr-173	112	20	,	,	PUNCT
aijssr-173	112	21	in	in	ADP
aijssr-173	112	22	that	that	SCONJ
aijssr-173	112	23	“	"	PUNCT
aijssr-173	112	24	findings	finding	NOUN
aijssr-173	112	25	suggests	suggest	VERB
aijssr-173	112	26	that	that	SCONJ
aijssr-173	112	27	the	the	DET
aijssr-173	112	28	involvement	involvement	NOUN
aijssr-173	112	29	of	of	ADP
aijssr-173	112	30	top	top	ADJ
aijssr-173	112	31	manager	manager	NOUN
aijssr-173	112	32	and/or	and/or	CCONJ
aijssr-173	112	33	executive	executive	ADJ
aijssr-173	112	34	management	management	NOUN
aijssr-173	112	35	is	be	AUX
aijssr-173	112	36	one	one	NUM
aijssr-173	112	37	of	of	ADP
aijssr-173	112	38	the	the	DET
aijssr-173	112	39	critical	critical	ADJ
aijssr-173	112	40	success	success	NOUN
aijssr-173	112	41	factors	factor	NOUN
aijssr-173	112	42	of	of	ADP
aijssr-173	112	43	the	the	DET
aijssr-173	112	44	bsc	bsc	PROPN
aijssr-173	112	45	project	project	NOUN
aijssr-173	112	46	”	"	PUNCT
aijssr-173	112	47	.	.	PUNCT
aijssr-173	113	1	moreover	moreover	ADV
aijssr-173	113	2	,	,	PUNCT
aijssr-173	113	3	according	accord	VERB
aijssr-173	113	4	to	to	ADP
aijssr-173	113	5	kaplan	kaplan	PROPN
aijssr-173	113	6	and	and	CCONJ
aijssr-173	113	7	norton	norton	PROPN
aijssr-173	113	8	(	(	PUNCT
aijssr-173	113	9	2001	2001	NUM
aijssr-173	113	10	)	)	PUNCT
aijssr-173	113	11	,	,	PUNCT
aijssr-173	113	12	the	the	DET
aijssr-173	113	13	lack	lack	NOUN
aijssr-173	113	14	of	of	ADP
aijssr-173	113	15	this	this	DET
aijssr-173	113	16	key	key	ADJ
aijssr-173	113	17	element	element	NOUN
aijssr-173	113	18	of	of	ADP
aijssr-173	113	19	dedication	dedication	NOUN
aijssr-173	113	20	or	or	CCONJ
aijssr-173	113	21	commitment	commitment	NOUN
aijssr-173	113	22	on	on	ADP
aijssr-173	113	23	the	the	DET
aijssr-173	113	24	part	part	NOUN
aijssr-173	113	25	of	of	ADP
aijssr-173	113	26	the	the	DET
aijssr-173	113	27	senior	senior	ADJ
aijssr-173	113	28	team	team	NOUN
aijssr-173	113	29	management	management	NOUN
aijssr-173	113	30	to	to	ADP
aijssr-173	113	31	a	a	DET
aijssr-173	113	32	large	large	ADJ
aijssr-173	113	33	extent	extent	NOUN
aijssr-173	113	34	heavily	heavily	ADV
aijssr-173	113	35	affects	affect	VERB
aijssr-173	113	36	bsc	bsc	PROPN
aijssr-173	113	37	implementation	implementation	NOUN
aijssr-173	113	38	project	project	NOUN
aijssr-173	113	39	.	.	PUNCT
aijssr-173	114	1	akin	akin	ADJ
aijssr-173	114	2	to	to	ADP
aijssr-173	114	3	this	this	DET
aijssr-173	114	4	view	view	NOUN
aijssr-173	114	5	is	be	AUX
aijssr-173	114	6	the	the	DET
aijssr-173	114	7	study	study	NOUN
aijssr-173	114	8	by	by	ADP
aijssr-173	114	9	othman	othman	PROPN
aijssr-173	114	10	,	,	PUNCT
aijssr-173	114	11	domil	domil	PROPN
aijssr-173	114	12	,	,	PUNCT
aijssr-173	114	13	senik	senik	X
aijssr-173	114	14	,	,	PUNCT
aijssr-173	114	15	abdullah	abdullah	PROPN
aijssr-173	114	16	,	,	PUNCT
aijssr-173	114	17	and	and	CCONJ
aijssr-173	114	18	hamzah	hamzah	PROPN
aijssr-173	114	19	(	(	PUNCT
aijssr-173	114	20	2008	2008	NUM
aijssr-173	114	21	)	)	PUNCT
aijssr-173	114	22	on	on	ADP
aijssr-173	114	23	malaysian	malaysian	ADJ
aijssr-173	114	24	organization	organization	NOUN
aijssr-173	114	25	which	which	PRON
aijssr-173	114	26	revealed	reveal	VERB
aijssr-173	114	27	some	some	DET
aijssr-173	114	28	peculiar	peculiar	ADJ
aijssr-173	114	29	bsc	bsc	PROPN
aijssr-173	114	30	implementation	implementation	NOUN
aijssr-173	114	31	issues	issue	NOUN
aijssr-173	114	32	.	.	PUNCT
aijssr-173	115	1	one	one	NUM
aijssr-173	115	2	of	of	ADP
aijssr-173	115	3	the	the	DET
aijssr-173	115	4	issues	issue	NOUN
aijssr-173	115	5	identified	identify	VERB
aijssr-173	115	6	by	by	ADP
aijssr-173	115	7	othman	othman	PROPN
aijssr-173	115	8	et	et	PROPN
aijssr-173	115	9	al	al	PROPN
aijssr-173	115	10	.	.	PROPN
aijssr-173	115	11	,	,	PUNCT
aijssr-173	115	12	(	(	PUNCT
aijssr-173	115	13	2008	2008	NUM
aijssr-173	115	14	)	)	PUNCT
aijssr-173	115	15	regarding	regard	VERB
aijssr-173	115	16	bsc	bsc	PROPN
aijssr-173	115	17	implementation	implementation	NOUN
aijssr-173	115	18	system	system	NOUN
aijssr-173	115	19	in	in	ADP
aijssr-173	115	20	malaysia	malaysia	PROPN
aijssr-173	115	21	organization	organization	NOUN
aijssr-173	115	22	is	be	AUX
aijssr-173	115	23	basically	basically	ADV
aijssr-173	115	24	lack	lack	NOUN
aijssr-173	115	25	of	of	ADP
aijssr-173	115	26	support	support	NOUN
aijssr-173	115	27	from	from	ADP
aijssr-173	115	28	managers	manager	NOUN
aijssr-173	115	29	.	.	PUNCT
aijssr-173	116	1	similarly	similarly	ADV
aijssr-173	116	2	,	,	PUNCT
aijssr-173	116	3	a	a	DET
aijssr-173	116	4	good	good	ADJ
aijssr-173	116	5	number	number	NOUN
aijssr-173	116	6	of	of	ADP
aijssr-173	116	7	studies	study	NOUN
aijssr-173	116	8	have	have	AUX
aijssr-173	116	9	identified	identify	VERB
aijssr-173	116	10	that	that	DET
aijssr-173	116	11	manager	manager	NOUN
aijssr-173	116	12	’s	’s	PART
aijssr-173	116	13	lack	lack	NOUN
aijssr-173	116	14	of	of	ADP
aijssr-173	116	15	knowledge	knowledge	NOUN
aijssr-173	116	16	and	and	CCONJ
aijssr-173	116	17	skills	skill	NOUN
aijssr-173	116	18	as	as	ADV
aijssr-173	116	19	well	well	ADV
aijssr-173	116	20	as	as	ADP
aijssr-173	116	21	the	the	DET
aijssr-173	116	22	clear	clear	ADJ
aijssr-173	116	23	purpose	purpose	NOUN
aijssr-173	116	24	of	of	ADP
aijssr-173	116	25	the	the	DET
aijssr-173	116	26	organization	organization	NOUN
aijssr-173	116	27	’s	’s	PART
aijssr-173	116	28	bsc	bsc	PROPN
aijssr-173	116	29	implementation	implementation	NOUN
aijssr-173	116	30	constitutes	constitute	VERB
aijssr-173	116	31	the	the	DET
aijssr-173	116	32	bulk	bulk	NOUN
aijssr-173	116	33	of	of	ADP
aijssr-173	116	34	bsc	bsc	PROPN
aijssr-173	116	35	implementation	implementation	NOUN
aijssr-173	116	36	failure	failure	NOUN
aijssr-173	116	37	(	(	PUNCT
aijssr-173	116	38	moore	moore	PROPN
aijssr-173	116	39	2003	2003	NUM
aijssr-173	116	40	;	;	PUNCT
aijssr-173	116	41	chan	chan	PROPN
aijssr-173	116	42	2004	2004	NUM
aijssr-173	116	43	;	;	PUNCT
aijssr-173	116	44	mcphail	mcphail	NOUN
aijssr-173	116	45	,	,	PUNCT
aijssr-173	116	46	herington	herington	NOUN
aijssr-173	116	47	,	,	PUNCT
aijssr-173	116	48	&	&	CCONJ
aijssr-173	116	49	guilding	guilding	NOUN
aijssr-173	116	50	,	,	PUNCT
aijssr-173	116	51	2008	2008	NUM
aijssr-173	116	52	;	;	PUNCT
aijssr-173	116	53	ayoup	ayoup	PROPN
aijssr-173	116	54	,	,	PUNCT
aijssr-173	116	55	et	et	PROPN
aijssr-173	116	56	al	al	PROPN
aijssr-173	116	57	.	.	PROPN
aijssr-173	116	58	,	,	PUNCT
aijssr-173	116	59	2012	2012	NUM
aijssr-173	116	60	)	)	PUNCT
aijssr-173	116	61	.	.	PUNCT
aijssr-173	117	1	6.3strategy	6.3strategy	NUM
aijssr-173	117	2	communication	communication	NOUN
aijssr-173	117	3	issues	issue	NOUN
aijssr-173	117	4	strategy	strategy	NOUN
aijssr-173	117	5	communication	communication	NOUN
aijssr-173	117	6	is	be	AUX
aijssr-173	117	7	described	describe	VERB
aijssr-173	117	8	as	as	ADP
aijssr-173	117	9	“	"	PUNCT
aijssr-173	117	10	the	the	DET
aijssr-173	117	11	process	process	NOUN
aijssr-173	117	12	of	of	ADP
aijssr-173	117	13	communicating	communicate	VERB
aijssr-173	117	14	organizational	organizational	ADJ
aijssr-173	117	15	strategic	strategic	ADJ
aijssr-173	117	16	vision	vision	NOUN
aijssr-173	117	17	,	,	PUNCT
aijssr-173	117	18	mission	mission	NOUN
aijssr-173	117	19	,	,	PUNCT
aijssr-173	117	20	and	and	CCONJ
aijssr-173	117	21	corporate	corporate	ADJ
aijssr-173	117	22	objectives	objective	NOUN
aijssr-173	117	23	to	to	ADP
aijssr-173	117	24	employees	employee	NOUN
aijssr-173	117	25	at	at	ADP
aijssr-173	117	26	all	all	DET
aijssr-173	117	27	the	the	DET
aijssr-173	117	28	levels	level	NOUN
aijssr-173	117	29	of	of	ADP
aijssr-173	117	30	the	the	DET
aijssr-173	117	31	organization	organization	NOUN
aijssr-173	117	32	management	management	NOUN
aijssr-173	117	33	process	process	NOUN
aijssr-173	117	34	(	(	PUNCT
aijssr-173	117	35	kaplan	kaplan	PROPN
aijssr-173	117	36	&	&	CCONJ
aijssr-173	117	37	norton	norton	PROPN
aijssr-173	117	38	,	,	PUNCT
aijssr-173	117	39	2001	2001	NUM
aijssr-173	117	40	,	,	PUNCT
aijssr-173	117	41	2006b	2006b	NUM
aijssr-173	117	42	)	)	PUNCT
aijssr-173	117	43	”	"	PUNCT
aijssr-173	117	44	.	.	PUNCT
aijssr-173	118	1	according	accord	VERB
aijssr-173	118	2	to	to	ADP
aijssr-173	118	3	kaplan	kaplan	PROPN
aijssr-173	118	4	and	and	CCONJ
aijssr-173	118	5	norton	norton	PROPN
aijssr-173	118	6	,	,	PUNCT
aijssr-173	118	7	(	(	PUNCT
aijssr-173	118	8	2001	2001	NUM
aijssr-173	118	9	,	,	PUNCT
aijssr-173	118	10	p3	p3	PROPN
aijssr-173	118	11	)	)	PUNCT
aijssr-173	118	12	,	,	PUNCT
aijssr-173	118	13	“	"	PUNCT
aijssr-173	118	14	nowadays	nowadays	ADV
aijssr-173	118	15	,	,	PUNCT
aijssr-173	118	16	organizations	organization	NOUN
aijssr-173	118	17	need	need	VERB
aijssr-173	118	18	a	a	DET
aijssr-173	118	19	language	language	NOUN
aijssr-173	118	20	that	that	PRON
aijssr-173	118	21	serve	serve	VERB
aijssr-173	118	22	as	as	ADP
aijssr-173	118	23	a	a	DET
aijssr-173	118	24	medium	medium	NOUN
aijssr-173	118	25	of	of	ADP
aijssr-173	118	26	communicating	communicate	VERB
aijssr-173	118	27	strategy	strategy	NOUN
aijssr-173	118	28	as	as	ADV
aijssr-173	118	29	well	well	ADV
aijssr-173	118	30	as	as	ADP
aijssr-173	118	31	information	information	NOUN
aijssr-173	118	32	systems	system	NOUN
aijssr-173	118	33	and	and	CCONJ
aijssr-173	118	34	processes	process	NOUN
aijssr-173	118	35	that	that	PRON
aijssr-173	118	36	enable	enable	VERB
aijssr-173	118	37	them	they	PRON
aijssr-173	118	38	to	to	PART
aijssr-173	118	39	implement	implement	VERB
aijssr-173	118	40	strategy	strategy	NOUN
aijssr-173	118	41	and	and	CCONJ
aijssr-173	118	42	gain	gain	VERB
aijssr-173	118	43	feedback	feedback	NOUN
aijssr-173	118	44	about	about	ADP
aijssr-173	118	45	their	their	PRON
aijssr-173	118	46	strategy	strategy	NOUN
aijssr-173	118	47	”	"	PUNCT
aijssr-173	118	48	.	.	PUNCT
aijssr-173	119	1	in	in	ADP
aijssr-173	119	2	performance	performance	NOUN
aijssr-173	119	3	management	management	NOUN
aijssr-173	119	4	system	system	NOUN
aijssr-173	119	5	(	(	PUNCT
aijssr-173	119	6	pms	pms	NOUN
aijssr-173	119	7	)	)	PUNCT
aijssr-173	119	8	implementation	implementation	NOUN
aijssr-173	119	9	,	,	PUNCT
aijssr-173	119	10	communication	communication	NOUN
aijssr-173	119	11	has	have	AUX
aijssr-173	119	12	been	be	AUX
aijssr-173	119	13	regarded	regard	VERB
aijssr-173	119	14	as	as	ADP
aijssr-173	119	15	one	one	NUM
aijssr-173	119	16	of	of	ADP
aijssr-173	119	17	the	the	DET
aijssr-173	119	18	vital	vital	ADJ
aijssr-173	119	19	criteria	criterion	NOUN
aijssr-173	119	20	for	for	ADP
aijssr-173	119	21	success	success	NOUN
aijssr-173	119	22	(	(	PUNCT
aijssr-173	119	23	beer	beer	NOUN
aijssr-173	119	24	&	&	CCONJ
aijssr-173	119	25	eisenstat	eisenstat	NOUN
aijssr-173	119	26	,	,	PUNCT
aijssr-173	119	27	2000	2000	NUM
aijssr-173	119	28	;	;	PUNCT
aijssr-173	119	29	ahn	ahn	PROPN
aijssr-173	119	30	,	,	PUNCT
aijssr-173	119	31	2001	2001	NUM
aijssr-173	119	32	;	;	PUNCT
aijssr-173	119	33	kaplan	kaplan	PROPN
aijssr-173	119	34	&	&	CCONJ
aijssr-173	119	35	norton	norton	PROPN
aijssr-173	119	36	,	,	PUNCT
aijssr-173	119	37	2001	2001	NUM
aijssr-173	119	38	,	,	PUNCT
aijssr-173	119	39	2006	2006	NUM
aijssr-173	119	40	;	;	PUNCT
aijssr-173	119	41	atkinson	atkinson	PROPN
aijssr-173	119	42	,	,	PUNCT
aijssr-173	119	43	2006	2006	NUM
aijssr-173	119	44	;	;	PUNCT
aijssr-173	119	45	ayoup	ayoup	PROPN
aijssr-173	119	46	,	,	PUNCT
aijssr-173	119	47	et	et	PROPN
aijssr-173	119	48	al	al	PROPN
aijssr-173	119	49	.	.	PROPN
aijssr-173	119	50	,	,	PUNCT
aijssr-173	119	51	2016	2016	NUM
aijssr-173	119	52	)	)	PUNCT
aijssr-173	119	53	.	.	PUNCT
aijssr-173	120	1	studies	study	NOUN
aijssr-173	120	2	have	have	AUX
aijssr-173	120	3	indicated	indicate	VERB
aijssr-173	120	4	that	that	SCONJ
aijssr-173	120	5	during	during	ADP
aijssr-173	120	6	the	the	DET
aijssr-173	120	7	course	course	NOUN
aijssr-173	120	8	of	of	ADP
aijssr-173	120	9	strategy	strategy	NOUN
aijssr-173	120	10	implementation	implementation	NOUN
aijssr-173	120	11	process	process	NOUN
aijssr-173	120	12	of	of	ADP
aijssr-173	120	13	bsc	bsc	PROPN
aijssr-173	120	14	,	,	PUNCT
aijssr-173	120	15	strategy	strategy	NOUN
aijssr-173	120	16	communication	communication	NOUN
aijssr-173	120	17	is	be	AUX
aijssr-173	120	18	heavily	heavily	ADV
aijssr-173	120	19	emphasized	emphasize	VERB
aijssr-173	120	20	.	.	PUNCT
aijssr-173	121	1	kaplan	kaplan	PROPN
aijssr-173	121	2	and	and	CCONJ
aijssr-173	121	3	norton	norton	PROPN
aijssr-173	121	4	(	(	PUNCT
aijssr-173	121	5	2001	2001	NUM
aijssr-173	121	6	)	)	PUNCT
aijssr-173	121	7	emphasized	emphasize	VERB
aijssr-173	121	8	the	the	DET
aijssr-173	121	9	critical	critical	ADJ
aijssr-173	121	10	role	role	NOUN
aijssr-173	121	11	of	of	ADP
aijssr-173	121	12	bsc	bsc	PROPN
aijssr-173	121	13	by	by	ADP
aijssr-173	121	14	highlighting	highlight	VERB
aijssr-173	121	15	that	that	SCONJ
aijssr-173	121	16	the	the	DET
aijssr-173	121	17	bsc	bsc	PROPN
aijssr-173	121	18	provides	provide	VERB
aijssr-173	121	19	a	a	DET
aijssr-173	121	20	framework	framework	NOUN
aijssr-173	121	21	of	of	ADP
aijssr-173	121	22	communication	communication	NOUN
aijssr-173	121	23	strategy	strategy	NOUN
aijssr-173	121	24	that	that	PRON
aijssr-173	121	25	assist	assist	VERB
aijssr-173	121	26	in	in	ADP
aijssr-173	121	27	aligning	align	VERB
aijssr-173	121	28	organizational	organizational	ADJ
aijssr-173	121	29	strategy	strategy	NOUN
aijssr-173	121	30	.	.	PUNCT
aijssr-173	122	1	the	the	DET
aijssr-173	122	2	issue	issue	NOUN
aijssr-173	122	3	of	of	ADP
aijssr-173	122	4	communication	communication	NOUN
aijssr-173	122	5	strategy	strategy	NOUN
aijssr-173	122	6	in	in	ADP
aijssr-173	122	7	bsc	bsc	PROPN
aijssr-173	122	8	implementation	implementation	NOUN
aijssr-173	122	9	process	process	NOUN
aijssr-173	122	10	can	can	AUX
aijssr-173	122	11	be	be	AUX
aijssr-173	122	12	addressed	address	VERB
aijssr-173	122	13	through	through	ADP
aijssr-173	122	14	proper	proper	ADJ
aijssr-173	122	15	and	and	CCONJ
aijssr-173	122	16	suitable	suitable	ADJ
aijssr-173	122	17	adoption	adoption	NOUN
aijssr-173	122	18	/	/	SYM
aijssr-173	122	19	adaption	adaption	NOUN
aijssr-173	122	20	of	of	ADP
aijssr-173	122	21	the	the	DET
aijssr-173	122	22	bsc	bsc	PROPN
aijssr-173	122	23	(	(	PUNCT
aijssr-173	122	24	atkinson	atkinson	PROPN
aijssr-173	122	25	,	,	PUNCT
aijssr-173	122	26	2006	2006	NUM
aijssr-173	122	27	)	)	PUNCT
aijssr-173	122	28	.	.	PUNCT
aijssr-173	123	1	merchant	merchant	NOUN
aijssr-173	123	2	(	(	PUNCT
aijssr-173	123	3	1987	1987	NUM
aijssr-173	123	4	)	)	PUNCT
aijssr-173	123	5	pointed	point	VERB
aijssr-173	123	6	out	out	ADP
aijssr-173	123	7	that	that	SCONJ
aijssr-173	123	8	communication	communication	NOUN
aijssr-173	123	9	failure	failure	NOUN
aijssr-173	123	10	is	be	AUX
aijssr-173	123	11	one	one	NUM
aijssr-173	123	12	of	of	ADP
aijssr-173	123	13	the	the	DET
aijssr-173	123	14	major	major	ADJ
aijssr-173	123	15	cause	cause	NOUN
aijssr-173	123	16	of	of	ADP
aijssr-173	123	17	weak	weak	ADJ
aijssr-173	123	18	strategy	strategy	NOUN
aijssr-173	123	19	implementation	implementation	NOUN
aijssr-173	123	20	.	.	PUNCT
aijssr-173	124	1	according	accord	VERB
aijssr-173	124	2	to	to	ADP
aijssr-173	124	3	malina	malina	PROPN
aijssr-173	124	4	and	and	CCONJ
aijssr-173	124	5	selto	selto	PROPN
aijssr-173	124	6	(	(	PUNCT
aijssr-173	124	7	2001	2001	NUM
aijssr-173	124	8	)	)	PUNCT
aijssr-173	124	9	effective	effective	ADJ
aijssr-173	124	10	organizational	organizational	ADJ
aijssr-173	124	11	communication	communication	NOUN
aijssr-173	124	12	strategy	strategy	NOUN
aijssr-173	124	13	includes	include	VERB
aijssr-173	124	14	providing	provide	VERB
aijssr-173	124	15	valid	valid	ADJ
aijssr-173	124	16	message	message	NOUN
aijssr-173	124	17	,	,	PUNCT
aijssr-173	124	18	knowledge	knowledge	NOUN
aijssr-173	124	19	sharing	sharing	NOUN
aijssr-173	124	20	and	and	CCONJ
aijssr-173	124	21	supporting	support	VERB
aijssr-173	124	22	the	the	DET
aijssr-173	124	23	organizational	organizational	ADJ
aijssr-173	124	24	culture	culture	NOUN
aijssr-173	124	25	.	.	PUNCT
aijssr-173	125	1	another	another	DET
aijssr-173	125	2	issue	issue	NOUN
aijssr-173	125	3	encountered	encounter	VERB
aijssr-173	125	4	during	during	ADP
aijssr-173	125	5	the	the	DET
aijssr-173	125	6	course	course	NOUN
aijssr-173	125	7	of	of	ADP
aijssr-173	125	8	communicating	communicate	VERB
aijssr-173	125	9	organizational	organizational	ADJ
aijssr-173	125	10	strategy	strategy	NOUN
aijssr-173	125	11	in	in	ADP
aijssr-173	125	12	bsc	bsc	PROPN
aijssr-173	125	13	implementation	implementation	NOUN
aijssr-173	125	14	is	be	AUX
aijssr-173	125	15	the	the	DET
aijssr-173	125	16	difficulty	difficulty	NOUN
aijssr-173	125	17	in	in	ADP
aijssr-173	125	18	documenting	document	VERB
aijssr-173	125	19	the	the	DET
aijssr-173	125	20	detail	detail	NOUN
aijssr-173	125	21	processes	process	NOUN
aijssr-173	125	22	and	and	CCONJ
aijssr-173	125	23	procedures	procedure	NOUN
aijssr-173	125	24	of	of	ADP
aijssr-173	125	25	the	the	DET
aijssr-173	125	26	bsc	bsc	PROPN
aijssr-173	125	27	project	project	NOUN
aijssr-173	125	28	(	(	PUNCT
aijssr-173	125	29	ayoup	ayoup	PROPN
aijssr-173	125	30	et	et	PROPN
aijssr-173	125	31	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	125	32	american	american	PROPN
aijssr-173	125	33	international	international	PROPN
aijssr-173	125	34	journal	journal	PROPN
aijssr-173	125	35	of	of	ADP
aijssr-173	125	36	social	social	ADJ
aijssr-173	125	37	science	science	NOUN
aijssr-173	125	38	research	research	NOUN
aijssr-173	125	39	vol	vol	NOUN
aijssr-173	125	40	.	.	PROPN
aijssr-173	126	1	2	2	NUM
aijssr-173	126	2	,	,	PUNCT
aijssr-173	126	3	no	no	INTJ
aijssr-173	126	4	.	.	NOUN
aijssr-173	126	5	2	2	NUM
aijssr-173	126	6	;	;	PUNCT
aijssr-173	126	7	2018	2018	NUM
aijssr-173	126	8	6	6	NUM
aijssr-173	126	9	al	al	PROPN
aijssr-173	126	10	.	.	PROPN
aijssr-173	126	11	,	,	PUNCT
aijssr-173	126	12	2010	2010	NUM
aijssr-173	126	13	)	)	PUNCT
aijssr-173	126	14	.	.	PUNCT
aijssr-173	127	1	also	also	ADV
aijssr-173	127	2	,	,	PUNCT
aijssr-173	127	3	the	the	DET
aijssr-173	127	4	issue	issue	NOUN
aijssr-173	127	5	of	of	ADP
aijssr-173	127	6	how	how	SCONJ
aijssr-173	127	7	to	to	PART
aijssr-173	127	8	communicate	communicate	VERB
aijssr-173	127	9	the	the	DET
aijssr-173	127	10	content	content	NOUN
aijssr-173	127	11	and	and	CCONJ
aijssr-173	127	12	process	process	NOUN
aijssr-173	127	13	of	of	ADP
aijssr-173	127	14	the	the	DET
aijssr-173	127	15	strategy	strategy	NOUN
aijssr-173	127	16	(	(	PUNCT
aijssr-173	127	17	ayoup	ayoup	PROPN
aijssr-173	127	18	,	,	PUNCT
aijssr-173	127	19	et	et	PROPN
aijssr-173	127	20	al	al	PROPN
aijssr-173	127	21	.	.	PROPN
aijssr-173	127	22	,	,	PUNCT
aijssr-173	127	23	2016).another	2016).another	NUM
aijssr-173	127	24	overwhelming	overwhelming	ADJ
aijssr-173	127	25	issue	issue	NOUN
aijssr-173	127	26	of	of	ADP
aijssr-173	127	27	bsc	bsc	PROPN
aijssr-173	127	28	implementation	implementation	NOUN
aijssr-173	127	29	system	system	NOUN
aijssr-173	127	30	is	be	AUX
aijssr-173	127	31	the	the	DET
aijssr-173	127	32	level	level	NOUN
aijssr-173	127	33	of	of	ADP
aijssr-173	127	34	support	support	NOUN
aijssr-173	127	35	and	and	CCONJ
aijssr-173	127	36	link	link	VERB
aijssr-173	127	37	between	between	ADP
aijssr-173	127	38	organizational	organizational	ADJ
aijssr-173	127	39	information	information	NOUN
aijssr-173	127	40	and	and	CCONJ
aijssr-173	127	41	communication	communication	NOUN
aijssr-173	127	42	system	system	NOUN
aijssr-173	127	43	(	(	PUNCT
aijssr-173	127	44	kaplan	kaplan	PROPN
aijssr-173	127	45	&	&	CCONJ
aijssr-173	127	46	norton	norton	PROPN
aijssr-173	127	47	’s	’s	PART
aijssr-173	127	48	2001	2001	NUM
aijssr-173	127	49	;	;	PUNCT
aijssr-173	127	50	richardson	richardson	PROPN
aijssr-173	127	51	,	,	PUNCT
aijssr-173	127	52	2004	2004	NUM
aijssr-173	127	53	;	;	PUNCT
aijssr-173	127	54	pandey	pandey	PROPN
aijssr-173	127	55	2005	2005	NUM
aijssr-173	127	56	;	;	PUNCT
aijssr-173	127	57	ayoup	ayoup	PROPN
aijssr-173	127	58	,	,	PUNCT
aijssr-173	127	59	et	et	PROPN
aijssr-173	127	60	al	al	PROPN
aijssr-173	127	61	.	.	PROPN
aijssr-173	127	62	,	,	PUNCT
aijssr-173	127	63	2012	2012	NUM
aijssr-173	127	64	)	)	PUNCT
aijssr-173	127	65	.	.	PUNCT
aijssr-173	128	1	6.4improper	6.4improper	NUM
aijssr-173	128	2	strategy	strategy	NOUN
aijssr-173	128	3	map	map	NOUN
aijssr-173	128	4	design	design	NOUN
aijssr-173	128	5	and	and	CCONJ
aijssr-173	128	6	the	the	DET
aijssr-173	128	7	causal	causal	PROPN
aijssr-173	128	8	model	model	NOUN
aijssr-173	128	9	development	development	NOUN
aijssr-173	128	10	the	the	DET
aijssr-173	128	11	strategy	strategy	NOUN
aijssr-173	128	12	map	map	NOUN
aijssr-173	128	13	which	which	DET
aijssr-173	128	14	functions	function	NOUN
aijssr-173	128	15	as	as	ADP
aijssr-173	128	16	a	a	DET
aijssr-173	128	17	causal	causal	ADJ
aijssr-173	128	18	relationship	relationship	NOUN
aijssr-173	128	19	between	between	ADP
aijssr-173	128	20	the	the	DET
aijssr-173	128	21	perspectives	perspective	NOUN
aijssr-173	128	22	of	of	ADP
aijssr-173	128	23	bsc	bsc	PROPN
aijssr-173	128	24	enables	enable	VERB
aijssr-173	128	25	the	the	DET
aijssr-173	128	26	managers	manager	NOUN
aijssr-173	128	27	to	to	PART
aijssr-173	128	28	understand	understand	VERB
aijssr-173	128	29	how	how	SCONJ
aijssr-173	128	30	outcome	outcome	NOUN
aijssr-173	128	31	or	or	CCONJ
aijssr-173	128	32	lagging	lag	VERB
aijssr-173	128	33	indicators	indicator	NOUN
aijssr-173	128	34	or	or	CCONJ
aijssr-173	128	35	(	(	PUNCT
aijssr-173	128	36	i.e.	i.e.	X
aijssr-173	128	37	financial	financial	ADJ
aijssr-173	128	38	and	and	CCONJ
aijssr-173	128	39	customer	customer	NOUN
aijssr-173	128	40	perspectives	perspective	NOUN
aijssr-173	128	41	)	)	PUNCT
aijssr-173	128	42	are	be	AUX
aijssr-173	128	43	affected	affect	VERB
aijssr-173	128	44	by	by	ADP
aijssr-173	128	45	performance	performance	NOUN
aijssr-173	128	46	drivers	driver	NOUN
aijssr-173	128	47	or	or	CCONJ
aijssr-173	128	48	leading	lead	VERB
aijssr-173	128	49	indicators	indicator	NOUN
aijssr-173	128	50	(	(	PUNCT
aijssr-173	128	51	process	process	NOUN
aijssr-173	128	52	and	and	CCONJ
aijssr-173	128	53	learning	learning	NOUN
aijssr-173	128	54	and	and	CCONJ
aijssr-173	128	55	growth	growth	NOUN
aijssr-173	128	56	perspective	perspective	NOUN
aijssr-173	128	57	)	)	PUNCT
aijssr-173	128	58	(	(	PUNCT
aijssr-173	128	59	kaplan	kaplan	PROPN
aijssr-173	128	60	&	&	CCONJ
aijssr-173	128	61	norton	norton	PROPN
aijssr-173	128	62	,	,	PUNCT
aijssr-173	128	63	2004	2004	NUM
aijssr-173	128	64	;	;	PUNCT
aijssr-173	128	65	park	park	NOUN
aijssr-173	128	66	,	,	PUNCT
aijssr-173	128	67	et	et	PROPN
aijssr-173	128	68	al	al	PROPN
aijssr-173	128	69	.	.	PROPN
aijssr-173	128	70	,	,	PUNCT
aijssr-173	128	71	2017	2017	NUM
aijssr-173	128	72	)	)	PUNCT
aijssr-173	128	73	.	.	PUNCT
aijssr-173	129	1	kaplan	kaplan	PROPN
aijssr-173	129	2	and	and	CCONJ
aijssr-173	129	3	norton	norton	PROPN
aijssr-173	129	4	(	(	PUNCT
aijssr-173	129	5	2004	2004	NUM
aijssr-173	129	6	)	)	PUNCT
aijssr-173	129	7	also	also	ADV
aijssr-173	129	8	described	describe	VERB
aijssr-173	129	9	the	the	DET
aijssr-173	129	10	strategy	strategy	NOUN
aijssr-173	129	11	map	map	NOUN
aijssr-173	129	12	“	"	PUNCT
aijssr-173	129	13	as	as	ADP
aijssr-173	129	14	a	a	DET
aijssr-173	129	15	pictorial	pictorial	ADJ
aijssr-173	129	16	diagram	diagram	NOUN
aijssr-173	129	17	used	use	VERB
aijssr-173	129	18	by	by	ADP
aijssr-173	129	19	managers	manager	NOUN
aijssr-173	129	20	to	to	PART
aijssr-173	129	21	explicitly	explicitly	ADV
aijssr-173	129	22	describe	describe	VERB
aijssr-173	129	23	their	their	PRON
aijssr-173	129	24	strategy	strategy	NOUN
aijssr-173	129	25	and	and	CCONJ
aijssr-173	129	26	it	it	PRON
aijssr-173	129	27	cause	cause	VERB
aijssr-173	129	28	-	-	PUNCT
aijssr-173	129	29	and	and	CCONJ
aijssr-173	129	30	-	-	PUNCT
aijssr-173	129	31	effect	effect	NOUN
aijssr-173	129	32	relationship	relationship	NOUN
aijssr-173	129	33	among	among	ADP
aijssr-173	129	34	the	the	DET
aijssr-173	129	35	four	four	NUM
aijssr-173	129	36	performance	performance	NOUN
aijssr-173	129	37	perspectives	perspective	NOUN
aijssr-173	129	38	”	"	PUNCT
aijssr-173	129	39	.	.	PUNCT
aijssr-173	130	1	kaplan	kaplan	PROPN
aijssr-173	130	2	and	and	CCONJ
aijssr-173	130	3	norton	norton	PROPN
aijssr-173	130	4	(	(	PUNCT
aijssr-173	130	5	2004	2004	NUM
aijssr-173	130	6	)	)	PUNCT
aijssr-173	130	7	stressed	stress	VERB
aijssr-173	130	8	that	that	SCONJ
aijssr-173	130	9	strategy	strategy	NOUN
aijssr-173	130	10	map	map	NOUN
aijssr-173	130	11	is	be	AUX
aijssr-173	130	12	one	one	NUM
aijssr-173	130	13	of	of	ADP
aijssr-173	130	14	the	the	DET
aijssr-173	130	15	critical	critical	ADJ
aijssr-173	130	16	success	success	NOUN
aijssr-173	130	17	factors	factor	NOUN
aijssr-173	130	18	of	of	ADP
aijssr-173	130	19	bsc	bsc	PROPN
aijssr-173	130	20	implementation	implementation	NOUN
aijssr-173	130	21	.	.	PUNCT
aijssr-173	131	1	additionally	additionally	ADV
aijssr-173	131	2	,	,	PUNCT
aijssr-173	131	3	othman	othman	ADJ
aijssr-173	131	4	(	(	PUNCT
aijssr-173	131	5	2006	2006	NUM
aijssr-173	131	6	)	)	PUNCT
aijssr-173	131	7	outlined	outline	VERB
aijssr-173	131	8	that	that	SCONJ
aijssr-173	131	9	the	the	DET
aijssr-173	131	10	strategy	strategy	NOUN
aijssr-173	131	11	map	map	NOUN
aijssr-173	131	12	helps	help	VERB
aijssr-173	131	13	in	in	ADP
aijssr-173	131	14	supporting	support	VERB
aijssr-173	131	15	effective	effective	ADJ
aijssr-173	131	16	bsc	bsc	PROPN
aijssr-173	131	17	implementation	implementation	NOUN
aijssr-173	131	18	.	.	PUNCT
aijssr-173	132	1	on	on	ADP
aijssr-173	132	2	the	the	DET
aijssr-173	132	3	contrary	contrary	NOUN
aijssr-173	132	4	,	,	PUNCT
aijssr-173	132	5	significant	significant	ADJ
aijssr-173	132	6	criticism	criticism	NOUN
aijssr-173	132	7	has	have	AUX
aijssr-173	132	8	been	be	AUX
aijssr-173	132	9	leveled	level	VERB
aijssr-173	132	10	against	against	ADP
aijssr-173	132	11	strategy	strategy	NOUN
aijssr-173	132	12	map	map	NOUN
aijssr-173	132	13	by	by	ADP
aijssr-173	132	14	both	both	DET
aijssr-173	132	15	practitioners	practitioner	NOUN
aijssr-173	132	16	and	and	CCONJ
aijssr-173	132	17	researchers	researcher	NOUN
aijssr-173	132	18	especially	especially	ADV
aijssr-173	132	19	on	on	ADP
aijssr-173	132	20	the	the	DET
aijssr-173	132	21	basis	basis	NOUN
aijssr-173	132	22	of	of	ADP
aijssr-173	132	23	its	its	PRON
aijssr-173	132	24	application	application	NOUN
aijssr-173	132	25	.	.	PUNCT
aijssr-173	133	1	strategy	strategy	NOUN
aijssr-173	133	2	map	map	NOUN
aijssr-173	133	3	illustrates	illustrate	VERB
aijssr-173	133	4	the	the	DET
aijssr-173	133	5	causal	causal	ADJ
aijssr-173	133	6	relationship	relationship	NOUN
aijssr-173	133	7	that	that	PRON
aijssr-173	133	8	links	link	VERB
aijssr-173	133	9	the	the	DET
aijssr-173	133	10	internal	internal	ADJ
aijssr-173	133	11	business	business	NOUN
aijssr-173	133	12	process	process	NOUN
aijssr-173	133	13	and	and	CCONJ
aijssr-173	133	14	learning	learning	NOUN
aijssr-173	133	15	and	and	CCONJ
aijssr-173	133	16	growth	growth	NOUN
aijssr-173	133	17	as	as	ADP
aijssr-173	133	18	the	the	DET
aijssr-173	133	19	drivers	driver	NOUN
aijssr-173	133	20	of	of	ADP
aijssr-173	133	21	the	the	DET
aijssr-173	133	22	desired	desire	VERB
aijssr-173	133	23	outcomes	outcome	NOUN
aijssr-173	133	24	in	in	ADP
aijssr-173	133	25	customer	customer	NOUN
aijssr-173	133	26	and	and	CCONJ
aijssr-173	133	27	financial	financial	ADJ
aijssr-173	133	28	perspectives	perspective	NOUN
aijssr-173	133	29	measures	measure	NOUN
aijssr-173	133	30	.	.	PUNCT
aijssr-173	134	1	the	the	DET
aijssr-173	134	2	strategy	strategy	NOUN
aijssr-173	134	3	map	map	NOUN
aijssr-173	134	4	is	be	AUX
aijssr-173	134	5	regarded	regard	VERB
aijssr-173	134	6	as	as	ADP
aijssr-173	134	7	the	the	DET
aijssr-173	134	8	core	core	NOUN
aijssr-173	134	9	and	and	CCONJ
aijssr-173	134	10	heart	heart	NOUN
aijssr-173	134	11	of	of	ADP
aijssr-173	134	12	bsc	bsc	PROPN
aijssr-173	134	13	medium	medium	NOUN
aijssr-173	134	14	of	of	ADP
aijssr-173	134	15	communication	communication	NOUN
aijssr-173	134	16	,	,	PUNCT
aijssr-173	134	17	in	in	ADP
aijssr-173	134	18	the	the	DET
aijssr-173	134	19	sense	sense	NOUN
aijssr-173	134	20	that	that	SCONJ
aijssr-173	134	21	any	any	DET
aijssr-173	134	22	mistake	mistake	NOUN
aijssr-173	134	23	or	or	CCONJ
aijssr-173	134	24	failure	failure	NOUN
aijssr-173	134	25	in	in	ADP
aijssr-173	134	26	the	the	DET
aijssr-173	134	27	development	development	NOUN
aijssr-173	134	28	process	process	NOUN
aijssr-173	134	29	could	could	AUX
aijssr-173	134	30	eventually	eventually	ADV
aijssr-173	134	31	lead	lead	VERB
aijssr-173	134	32	to	to	ADP
aijssr-173	134	33	miscommunication	miscommunication	NOUN
aijssr-173	134	34	of	of	ADP
aijssr-173	134	35	strategy	strategy	NOUN
aijssr-173	134	36	.	.	PUNCT
aijssr-173	135	1	thus	thus	ADV
aijssr-173	135	2	,	,	PUNCT
aijssr-173	135	3	the	the	DET
aijssr-173	135	4	issues	issue	NOUN
aijssr-173	135	5	inherent	inherent	ADJ
aijssr-173	135	6	in	in	ADP
aijssr-173	135	7	strategy	strategy	NOUN
aijssr-173	135	8	map	map	NOUN
aijssr-173	135	9	development	development	NOUN
aijssr-173	135	10	includes	include	VERB
aijssr-173	135	11	;	;	PUNCT
aijssr-173	135	12	how	how	SCONJ
aijssr-173	135	13	to	to	PART
aijssr-173	135	14	choose	choose	VERB
aijssr-173	135	15	the	the	DET
aijssr-173	135	16	best	good	ADJ
aijssr-173	135	17	objectives	objective	NOUN
aijssr-173	135	18	from	from	ADP
aijssr-173	135	19	the	the	DET
aijssr-173	135	20	list	list	NOUN
aijssr-173	135	21	of	of	ADP
aijssr-173	135	22	strategy	strategy	NOUN
aijssr-173	135	23	themes	theme	NOUN
aijssr-173	135	24	,	,	PUNCT
aijssr-173	135	25	measurability	measurability	NOUN
aijssr-173	135	26	of	of	ADP
aijssr-173	135	27	the	the	DET
aijssr-173	135	28	objectives	objective	NOUN
aijssr-173	135	29	,	,	PUNCT
aijssr-173	135	30	alignment	alignment	NOUN
aijssr-173	135	31	of	of	ADP
aijssr-173	135	32	the	the	DET
aijssr-173	135	33	selected	select	VERB
aijssr-173	135	34	objective	objective	NOUN
aijssr-173	135	35	with	with	ADP
aijssr-173	135	36	that	that	PRON
aijssr-173	135	37	of	of	ADP
aijssr-173	135	38	upper	upper	ADJ
aijssr-173	135	39	level	level	NOUN
aijssr-173	135	40	division	division	NOUN
aijssr-173	135	41	,	,	PUNCT
aijssr-173	135	42	cause	cause	NOUN
aijssr-173	135	43	and	and	CCONJ
aijssr-173	135	44	effect	effect	VERB
aijssr-173	135	45	relationship	relationship	NOUN
aijssr-173	135	46	linkage	linkage	NOUN
aijssr-173	135	47	of	of	ADP
aijssr-173	135	48	the	the	DET
aijssr-173	135	49	bsc	bsc	PROPN
aijssr-173	135	50	perspectives	perspective	NOUN
aijssr-173	135	51	,	,	PUNCT
aijssr-173	135	52	translation	translation	NOUN
aijssr-173	135	53	of	of	ADP
aijssr-173	135	54	the	the	DET
aijssr-173	135	55	institutions	institution	NOUN
aijssr-173	135	56	’	'	PUNCT
aijssr-173	135	57	mission	mission	NOUN
aijssr-173	135	58	,	,	PUNCT
aijssr-173	135	59	vision	vision	NOUN
aijssr-173	135	60	and	and	CCONJ
aijssr-173	135	61	strategy	strategy	NOUN
aijssr-173	135	62	into	into	ADP
aijssr-173	135	63	measures	measure	NOUN
aijssr-173	135	64	and	and	CCONJ
aijssr-173	135	65	objectives	objective	NOUN
aijssr-173	135	66	,	,	PUNCT
aijssr-173	135	67	managers	manager	NOUN
aijssr-173	135	68	’	'	PUNCT
aijssr-173	135	69	level	level	NOUN
aijssr-173	135	70	of	of	ADP
aijssr-173	135	71	competency	competency	NOUN
aijssr-173	135	72	and	and	CCONJ
aijssr-173	135	73	commitment	commitment	NOUN
aijssr-173	135	74	.	.	PUNCT
aijssr-173	136	1	the	the	DET
aijssr-173	136	2	strength	strength	NOUN
aijssr-173	136	3	and	and	CCONJ
aijssr-173	136	4	central	central	ADJ
aijssr-173	136	5	idea	idea	NOUN
aijssr-173	136	6	of	of	ADP
aijssr-173	136	7	bsc	bsc	PROPN
aijssr-173	136	8	lie	lie	VERB
aijssr-173	136	9	in	in	ADP
aijssr-173	136	10	developing	develop	VERB
aijssr-173	136	11	a	a	DET
aijssr-173	136	12	strategic	strategic	ADJ
aijssr-173	136	13	causal	causal	NOUN
aijssr-173	136	14	model	model	NOUN
aijssr-173	136	15	,	,	PUNCT
aijssr-173	136	16	which	which	PRON
aijssr-173	136	17	according	accord	VERB
aijssr-173	136	18	to	to	ADP
aijssr-173	136	19	davis	davis	PROPN
aijssr-173	136	20	and	and	CCONJ
aijssr-173	136	21	albright	albright	PROPN
aijssr-173	136	22	(	(	PUNCT
aijssr-173	136	23	2004	2004	NUM
aijssr-173	136	24	)	)	PUNCT
aijssr-173	136	25	about	about	ADV
aijssr-173	136	26	77	77	NUM
aijssr-173	136	27	%	%	NOUN
aijssr-173	136	28	of	of	ADP
aijssr-173	136	29	bsc	bsc	PROPN
aijssr-173	136	30	implementers	implementer	NOUN
aijssr-173	136	31	in	in	ADP
aijssr-173	136	32	the	the	DET
aijssr-173	136	33	usa	usa	PROPN
aijssr-173	136	34	recorded	record	VERB
aijssr-173	136	35	failure	failure	NOUN
aijssr-173	136	36	simply	simply	ADV
aijssr-173	136	37	because	because	SCONJ
aijssr-173	136	38	of	of	ADP
aijssr-173	136	39	improper	improper	ADJ
aijssr-173	136	40	development	development	NOUN
aijssr-173	136	41	of	of	ADP
aijssr-173	136	42	the	the	DET
aijssr-173	136	43	causal	causal	ADJ
aijssr-173	136	44	model	model	NOUN
aijssr-173	136	45	strategy	strategy	NOUN
aijssr-173	136	46	.	.	PUNCT
aijssr-173	137	1	although	although	SCONJ
aijssr-173	137	2	,	,	PUNCT
aijssr-173	137	3	othman	othman	PROPN
aijssr-173	137	4	,	,	PUNCT
aijssr-173	137	5	(	(	PUNCT
aijssr-173	137	6	2008	2008	NUM
aijssr-173	137	7	)	)	PUNCT
aijssr-173	137	8	stressed	stress	VERB
aijssr-173	137	9	that	that	SCONJ
aijssr-173	137	10	one	one	NUM
aijssr-173	137	11	of	of	ADP
aijssr-173	137	12	the	the	DET
aijssr-173	137	13	fundamental	fundamental	ADJ
aijssr-173	137	14	problems	problem	NOUN
aijssr-173	137	15	of	of	ADP
aijssr-173	137	16	the	the	DET
aijssr-173	137	17	causal	causal	ADJ
aijssr-173	137	18	model	model	NOUN
aijssr-173	137	19	strategy	strategy	NOUN
aijssr-173	137	20	of	of	ADP
aijssr-173	137	21	bsc	bsc	PROPN
aijssr-173	137	22	is	be	AUX
aijssr-173	137	23	rooted	root	VERB
aijssr-173	137	24	in	in	ADP
aijssr-173	137	25	the	the	DET
aijssr-173	137	26	limitations	limitation	NOUN
aijssr-173	137	27	of	of	ADP
aijssr-173	137	28	the	the	DET
aijssr-173	137	29	strategy	strategy	NOUN
aijssr-173	137	30	map	map	NOUN
aijssr-173	137	31	as	as	ADP
aijssr-173	137	32	a	a	DET
aijssr-173	137	33	tool	tool	NOUN
aijssr-173	137	34	that	that	PRON
aijssr-173	137	35	represents	represent	VERB
aijssr-173	137	36	the	the	DET
aijssr-173	137	37	causal	causal	ADJ
aijssr-173	137	38	relationship	relationship	NOUN
aijssr-173	137	39	of	of	ADP
aijssr-173	137	40	organization	organization	NOUN
aijssr-173	137	41	’s	’s	PART
aijssr-173	137	42	strategy	strategy	NOUN
aijssr-173	137	43	.	.	PUNCT
aijssr-173	138	1	as	as	ADP
aijssr-173	138	2	a	a	DET
aijssr-173	138	3	solution	solution	NOUN
aijssr-173	138	4	to	to	ADP
aijssr-173	138	5	the	the	DET
aijssr-173	138	6	foregoing	forego	VERB
aijssr-173	138	7	issue	issue	NOUN
aijssr-173	138	8	,	,	PUNCT
aijssr-173	138	9	othman	othman	PROPN
aijssr-173	138	10	,	,	PUNCT
aijssr-173	138	11	(	(	PUNCT
aijssr-173	138	12	2008	2008	NUM
aijssr-173	138	13	)	)	PUNCT
aijssr-173	138	14	,	,	PUNCT
aijssr-173	138	15	suggested	suggest	VERB
aijssr-173	138	16	that	that	SCONJ
aijssr-173	138	17	understanding	understand	VERB
aijssr-173	138	18	the	the	DET
aijssr-173	138	19	causal	causal	ADJ
aijssr-173	138	20	relationship	relationship	NOUN
aijssr-173	138	21	between	between	ADP
aijssr-173	138	22	the	the	DET
aijssr-173	138	23	performance	performance	NOUN
aijssr-173	138	24	drivers	driver	NOUN
aijssr-173	138	25	and	and	CCONJ
aijssr-173	138	26	the	the	DET
aijssr-173	138	27	desired	desire	VERB
aijssr-173	138	28	outcomes	outcome	NOUN
aijssr-173	138	29	is	be	AUX
aijssr-173	138	30	a	a	DET
aijssr-173	138	31	prerequisite	prerequisite	NOUN
aijssr-173	138	32	to	to	ADP
aijssr-173	138	33	developing	develop	VERB
aijssr-173	138	34	a	a	DET
aijssr-173	138	35	good	good	ADJ
aijssr-173	138	36	strategic	strategic	ADJ
aijssr-173	138	37	causal	causal	NOUN
aijssr-173	138	38	model	model	NOUN
aijssr-173	138	39	.	.	PUNCT
aijssr-173	139	1	the	the	DET
aijssr-173	139	2	lack	lack	NOUN
aijssr-173	139	3	of	of	ADP
aijssr-173	139	4	standard	standard	ADJ
aijssr-173	139	5	rule	rule	NOUN
aijssr-173	139	6	in	in	ADP
aijssr-173	139	7	bsc	bsc	PROPN
aijssr-173	139	8	implementation	implementation	NOUN
aijssr-173	139	9	process	process	NOUN
aijssr-173	139	10	constitutes	constitute	VERB
aijssr-173	139	11	a	a	DET
aijssr-173	139	12	major	major	ADJ
aijssr-173	139	13	challenge	challenge	NOUN
aijssr-173	139	14	in	in	ADP
aijssr-173	139	15	developing	develop	VERB
aijssr-173	139	16	a	a	DET
aijssr-173	139	17	suitable	suitable	ADJ
aijssr-173	139	18	strategy	strategy	NOUN
aijssr-173	139	19	map	map	NOUN
aijssr-173	139	20	because	because	SCONJ
aijssr-173	139	21	according	accord	VERB
aijssr-173	139	22	to	to	ADP
aijssr-173	139	23	the	the	DET
aijssr-173	139	24	originator	originator	NOUN
aijssr-173	139	25	of	of	ADP
aijssr-173	139	26	the	the	DET
aijssr-173	139	27	concept	concept	NOUN
aijssr-173	139	28	,	,	PUNCT
aijssr-173	139	29	it	it	PRON
aijssr-173	139	30	has	have	VERB
aijssr-173	139	31	to	to	PART
aijssr-173	139	32	be	be	AUX
aijssr-173	139	33	adopted	adopt	VERB
aijssr-173	139	34	and	and	CCONJ
aijssr-173	139	35	modified	modify	VERB
aijssr-173	139	36	to	to	PART
aijssr-173	139	37	reflect	reflect	VERB
aijssr-173	139	38	the	the	DET
aijssr-173	139	39	peculiarity	peculiarity	NOUN
aijssr-173	139	40	of	of	ADP
aijssr-173	139	41	the	the	DET
aijssr-173	139	42	institution	institution	NOUN
aijssr-173	139	43	or	or	CCONJ
aijssr-173	139	44	organization	organization	NOUN
aijssr-173	139	45	concerned	concerned	ADJ
aijssr-173	139	46	(	(	PUNCT
aijssr-173	139	47	roest	roest	NOUN
aijssr-173	139	48	,	,	PUNCT
aijssr-173	139	49	1997	1997	NUM
aijssr-173	139	50	and	and	CCONJ
aijssr-173	139	51	kaplan	kaplan	PROPN
aijssr-173	139	52	&	&	CCONJ
aijssr-173	139	53	norton	norton	PROPN
aijssr-173	139	54	2004	2004	NUM
aijssr-173	139	55	)	)	PUNCT
aijssr-173	139	56	.	.	PUNCT
aijssr-173	140	1	similarly	similarly	ADV
aijssr-173	140	2	,	,	PUNCT
aijssr-173	140	3	studies	study	NOUN
aijssr-173	140	4	have	have	AUX
aijssr-173	140	5	indicated	indicate	VERB
aijssr-173	140	6	that	that	SCONJ
aijssr-173	140	7	the	the	DET
aijssr-173	140	8	lack	lack	NOUN
aijssr-173	140	9	of	of	ADP
aijssr-173	140	10	a	a	DET
aijssr-173	140	11	specific	specific	ADJ
aijssr-173	140	12	method	method	NOUN
aijssr-173	140	13	to	to	PART
aijssr-173	140	14	guide	guide	VERB
aijssr-173	140	15	organizations	organization	NOUN
aijssr-173	140	16	in	in	ADP
aijssr-173	140	17	developing	develop	VERB
aijssr-173	140	18	a	a	DET
aijssr-173	140	19	causal	causal	ADJ
aijssr-173	140	20	model	model	NOUN
aijssr-173	140	21	of	of	ADP
aijssr-173	140	22	their	their	PRON
aijssr-173	140	23	strategy	strategy	NOUN
aijssr-173	140	24	contribute	contribute	VERB
aijssr-173	140	25	to	to	ADP
aijssr-173	140	26	bsc	bsc	PROPN
aijssr-173	140	27	pitfalls	pitfall	NOUN
aijssr-173	140	28	(	(	PUNCT
aijssr-173	140	29	malmi	malmi	NOUN
aijssr-173	140	30	,	,	PUNCT
aijssr-173	140	31	2001	2001	NUM
aijssr-173	140	32	;	;	PUNCT
aijssr-173	140	33	speckbacher	speckbacher	ADJ
aijssr-173	140	34	,	,	PUNCT
aijssr-173	140	35	bischof	bischof	NOUN
aijssr-173	140	36	,	,	PUNCT
aijssr-173	140	37	&	&	CCONJ
aijssr-173	140	38	pfeiffer	pfeiffer	PROPN
aijssr-173	140	39	,	,	PUNCT
aijssr-173	140	40	2003	2003	NUM
aijssr-173	140	41	;	;	PUNCT
aijssr-173	140	42	othman	othman	PROPN
aijssr-173	140	43	,	,	PUNCT
aijssr-173	140	44	2008	2008	NUM
aijssr-173	140	45	)	)	PUNCT
aijssr-173	140	46	.	.	PUNCT
aijssr-173	141	1	although	although	SCONJ
aijssr-173	141	2	,	,	PUNCT
aijssr-173	141	3	kaplan	kaplan	PROPN
aijssr-173	141	4	and	and	CCONJ
aijssr-173	141	5	norton	norton	PROPN
aijssr-173	141	6	(	(	PUNCT
aijssr-173	141	7	1992	1992	NUM
aijssr-173	141	8	,	,	PUNCT
aijssr-173	141	9	2004	2004	NUM
aijssr-173	141	10	,	,	PUNCT
aijssr-173	141	11	p5	p5	PROPN
aijssr-173	141	12	)	)	PUNCT
aijssr-173	141	13	outlined	outline	VERB
aijssr-173	141	14	that	that	SCONJ
aijssr-173	141	15	in	in	ADP
aijssr-173	141	16	order	order	NOUN
aijssr-173	141	17	to	to	PART
aijssr-173	141	18	ensure	ensure	VERB
aijssr-173	141	19	successful	successful	ADJ
aijssr-173	141	20	implementation	implementation	NOUN
aijssr-173	141	21	of	of	ADP
aijssr-173	141	22	strategy	strategy	NOUN
aijssr-173	141	23	map	map	NOUN
aijssr-173	141	24	“	"	PUNCT
aijssr-173	141	25	every	every	DET
aijssr-173	141	26	organization	organization	NOUN
aijssr-173	141	27	”	"	PUNCT
aijssr-173	141	28	should	should	AUX
aijssr-173	141	29	implement	implement	VERB
aijssr-173	141	30	their	their	PRON
aijssr-173	141	31	strategy	strategy	NOUN
aijssr-173	141	32	map	map	NOUN
aijssr-173	141	33	such	such	ADJ
aijssr-173	141	34	that	that	SCONJ
aijssr-173	141	35	it	it	PRON
aijssr-173	141	36	will	will	AUX
aijssr-173	141	37	reflect	reflect	VERB
aijssr-173	141	38	the	the	DET
aijssr-173	141	39	uniqueness	uniqueness	NOUN
aijssr-173	141	40	and	and	CCONJ
aijssr-173	141	41	peculiarity	peculiarity	NOUN
aijssr-173	141	42	of	of	ADP
aijssr-173	141	43	their	their	PRON
aijssr-173	141	44	organization	organization	NOUN
aijssr-173	141	45	’	'	PUNCT
aijssr-173	141	46	mission	mission	NOUN
aijssr-173	141	47	,	,	PUNCT
aijssr-173	141	48	vision	vision	NOUN
aijssr-173	141	49	,	,	PUNCT
aijssr-173	141	50	and	and	CCONJ
aijssr-173	141	51	strategy	strategy	NOUN
aijssr-173	141	52	.	.	PUNCT
aijssr-173	142	1	note	note	VERB
aijssr-173	142	2	that	that	SCONJ
aijssr-173	142	3	the	the	DET
aijssr-173	142	4	failure	failure	NOUN
aijssr-173	142	5	of	of	ADP
aijssr-173	142	6	this	this	DET
aijssr-173	142	7	stage	stage	NOUN
aijssr-173	142	8	of	of	ADP
aijssr-173	142	9	bsc	bsc	PROPN
aijssr-173	142	10	implementation	implementation	NOUN
aijssr-173	142	11	process	process	NOUN
aijssr-173	142	12	will	will	AUX
aijssr-173	142	13	eventually	eventually	ADV
aijssr-173	142	14	lead	lead	VERB
aijssr-173	142	15	to	to	ADP
aijssr-173	142	16	misalignment	misalignment	NOUN
aijssr-173	142	17	of	of	ADP
aijssr-173	142	18	organizational	organizational	ADJ
aijssr-173	142	19	strategy	strategy	NOUN
aijssr-173	142	20	,	,	PUNCT
aijssr-173	142	21	a	a	DET
aijssr-173	142	22	breach	breach	NOUN
aijssr-173	142	23	in	in	ADP
aijssr-173	142	24	communication	communication	NOUN
aijssr-173	142	25	strategy	strategy	NOUN
aijssr-173	142	26	,	,	PUNCT
aijssr-173	142	27	lack	lack	NOUN
aijssr-173	142	28	of	of	ADP
aijssr-173	142	29	clear	clear	ADJ
aijssr-173	142	30	vision	vision	NOUN
aijssr-173	142	31	,	,	PUNCT
aijssr-173	142	32	mission	mission	NOUN
aijssr-173	142	33	and	and	CCONJ
aijssr-173	142	34	strategy	strategy	NOUN
aijssr-173	142	35	,	,	PUNCT
aijssr-173	142	36	and	and	CCONJ
aijssr-173	142	37	ultimately	ultimately	ADV
aijssr-173	142	38	failure	failure	NOUN
aijssr-173	142	39	of	of	ADP
aijssr-173	142	40	employees	employee	NOUN
aijssr-173	142	41	/	/	SYM
aijssr-173	142	42	managers	manager	NOUN
aijssr-173	142	43	buy	buy	VERB
aijssr-173	142	44	-	-	PUNCT
aijssr-173	142	45	in	in	NOUN
aijssr-173	142	46	due	due	ADJ
aijssr-173	142	47	to	to	ADP
aijssr-173	142	48	“	"	PUNCT
aijssr-173	142	49	missing	miss	VERB
aijssr-173	142	50	link	link	NOUN
aijssr-173	142	51	between	between	ADP
aijssr-173	142	52	strategy	strategy	NOUN
aijssr-173	142	53	formulation	formulation	NOUN
aijssr-173	142	54	and	and	CCONJ
aijssr-173	142	55	execution	execution	NOUN
aijssr-173	142	56	”	"	PUNCT
aijssr-173	142	57	.	.	PUNCT
aijssr-173	143	1	hence	hence	ADV
aijssr-173	143	2	,	,	PUNCT
aijssr-173	143	3	the	the	DET
aijssr-173	143	4	importance	importance	NOUN
aijssr-173	143	5	of	of	ADP
aijssr-173	143	6	the	the	DET
aijssr-173	143	7	strategy	strategy	NOUN
aijssr-173	143	8	map	map	NOUN
aijssr-173	143	9	in	in	ADP
aijssr-173	143	10	bsc	bsc	PROPN
aijssr-173	143	11	implementation	implementation	NOUN
aijssr-173	143	12	can	can	AUX
aijssr-173	143	13	not	not	PART
aijssr-173	143	14	be	be	AUX
aijssr-173	143	15	overemphasized	overemphasize	VERB
aijssr-173	143	16	.	.	PUNCT
aijssr-173	144	1	more	more	ADV
aijssr-173	144	2	so	so	ADV
aijssr-173	144	3	,	,	PUNCT
aijssr-173	144	4	the	the	DET
aijssr-173	144	5	improper	improper	ADJ
aijssr-173	144	6	implementation	implementation	NOUN
aijssr-173	144	7	of	of	ADP
aijssr-173	144	8	the	the	DET
aijssr-173	144	9	strategy	strategy	NOUN
aijssr-173	144	10	map	map	NOUN
aijssr-173	144	11	may	may	AUX
aijssr-173	144	12	render	render	VERB
aijssr-173	144	13	the	the	DET
aijssr-173	144	14	strategic	strategic	ADJ
aijssr-173	144	15	communication	communication	NOUN
aijssr-173	144	16	value	value	NOUN
aijssr-173	144	17	of	of	ADP
aijssr-173	144	18	strategy	strategy	NOUN
aijssr-173	144	19	map	map	NOUN
aijssr-173	144	20	futile	futile	ADJ
aijssr-173	144	21	.	.	PUNCT
aijssr-173	145	1	because	because	SCONJ
aijssr-173	145	2	fundamentally	fundamentally	ADV
aijssr-173	145	3	,	,	PUNCT
aijssr-173	145	4	the	the	DET
aijssr-173	145	5	strategy	strategy	NOUN
aijssr-173	145	6	map	map	NOUN
aijssr-173	145	7	functions	function	NOUN
aijssr-173	145	8	as	as	ADP
aijssr-173	145	9	a	a	DET
aijssr-173	145	10	communication	communication	NOUN
aijssr-173	145	11	tool	tool	NOUN
aijssr-173	145	12	by	by	ADP
aijssr-173	145	13	which	which	PRON
aijssr-173	145	14	organization	organization	NOUN
aijssr-173	145	15	communicates	communicate	VERB
aijssr-173	145	16	their	their	PRON
aijssr-173	145	17	strategic	strategic	ADJ
aijssr-173	145	18	vision	vision	NOUN
aijssr-173	145	19	and	and	CCONJ
aijssr-173	145	20	mission	mission	NOUN
aijssr-173	145	21	to	to	ADP
aijssr-173	145	22	all	all	DET
aijssr-173	145	23	the	the	DET
aijssr-173	145	24	managerial	managerial	ADJ
aijssr-173	145	25	levels	level	NOUN
aijssr-173	145	26	(	(	PUNCT
aijssr-173	145	27	ayoup	ayoup	PROPN
aijssr-173	145	28	,	,	PUNCT
aijssr-173	145	29	et	et	PROPN
aijssr-173	145	30	al	al	PROPN
aijssr-173	145	31	.	.	PROPN
aijssr-173	145	32	,	,	PUNCT
aijssr-173	145	33	2010	2010	NUM
aijssr-173	145	34	)	)	PUNCT
aijssr-173	145	35	.	.	PUNCT
aijssr-173	146	1	6.5lack	6.5lack	NUM
aijssr-173	146	2	of	of	ADP
aijssr-173	146	3	clarity	clarity	NOUN
aijssr-173	146	4	of	of	ADP
aijssr-173	146	5	vision	vision	NOUN
aijssr-173	146	6	,	,	PUNCT
aijssr-173	146	7	mission	mission	NOUN
aijssr-173	146	8	,	,	PUNCT
aijssr-173	146	9	strategy	strategy	NOUN
aijssr-173	146	10	and	and	CCONJ
aijssr-173	146	11	outcome	outcome	NOUN
aijssr-173	146	12	studies	study	NOUN
aijssr-173	146	13	by	by	ADP
aijssr-173	146	14	ahn	ahn	PROPN
aijssr-173	146	15	(	(	PUNCT
aijssr-173	146	16	2001	2001	NUM
aijssr-173	146	17	)	)	PUNCT
aijssr-173	146	18	indicated	indicate	VERB
aijssr-173	146	19	that	that	DET
aijssr-173	146	20	failure	failure	NOUN
aijssr-173	146	21	in	in	ADP
aijssr-173	146	22	strategy	strategy	NOUN
aijssr-173	146	23	formulation	formulation	NOUN
aijssr-173	146	24	constitutes	constitute	VERB
aijssr-173	146	25	poor	poor	ADJ
aijssr-173	146	26	implementation	implementation	NOUN
aijssr-173	146	27	of	of	ADP
aijssr-173	146	28	the	the	DET
aijssr-173	146	29	strategy	strategy	NOUN
aijssr-173	146	30	.	.	PUNCT
aijssr-173	147	1	atkinson	atkinson	PROPN
aijssr-173	147	2	(	(	PUNCT
aijssr-173	147	3	2006	2006	NUM
aijssr-173	147	4	)	)	PUNCT
aijssr-173	147	5	findings	finding	NOUN
aijssr-173	147	6	revealed	reveal	VERB
aijssr-173	147	7	that	that	SCONJ
aijssr-173	147	8	due	due	ADP
aijssr-173	147	9	to	to	ADP
aijssr-173	147	10	the	the	DET
aijssr-173	147	11	issues	issue	NOUN
aijssr-173	147	12	encountered	encounter	VERB
aijssr-173	147	13	in	in	ADP
aijssr-173	147	14	bsc	bsc	PROPN
aijssr-173	147	15	implementation	implementation	NOUN
aijssr-173	147	16	,	,	PUNCT
aijssr-173	147	17	only	only	ADV
aijssr-173	147	18	as	as	ADV
aijssr-173	147	19	low	low	ADJ
aijssr-173	147	20	as	as	ADP
aijssr-173	147	21	30	30	NUM
aijssr-173	147	22	%	%	NOUN
aijssr-173	147	23	bsc	bsc	PROPN
aijssr-173	147	24	implementers	implementer	NOUN
aijssr-173	147	25	derived	derive	VERB
aijssr-173	147	26	its	its	PRON
aijssr-173	147	27	usefulness	usefulness	NOUN
aijssr-173	147	28	.	.	PUNCT
aijssr-173	148	1	consistent	consistent	ADJ
aijssr-173	148	2	with	with	ADP
aijssr-173	148	3	the	the	DET
aijssr-173	148	4	findings	finding	NOUN
aijssr-173	148	5	of	of	ADP
aijssr-173	148	6	atkinson	atkinson	PROPN
aijssr-173	148	7	is	be	AUX
aijssr-173	148	8	the	the	DET
aijssr-173	148	9	survey	survey	NOUN
aijssr-173	148	10	result	result	NOUN
aijssr-173	148	11	conducted	conduct	VERB
aijssr-173	148	12	by	by	ADP
aijssr-173	148	13	rigby	rigby	PROPN
aijssr-173	148	14	(	(	PUNCT
aijssr-173	148	15	2007	2007	NUM
aijssr-173	148	16	)	)	PUNCT
aijssr-173	148	17	,	,	PUNCT
aijssr-173	148	18	which	which	PRON
aijssr-173	148	19	shows	show	VERB
aijssr-173	148	20	that	that	SCONJ
aijssr-173	148	21	the	the	DET
aijssr-173	148	22	level	level	NOUN
aijssr-173	148	23	of	of	ADP
aijssr-173	148	24	satisfaction	satisfaction	NOUN
aijssr-173	148	25	derived	derive	VERB
aijssr-173	148	26	from	from	ADP
aijssr-173	148	27	bsc	bsc	PROPN
aijssr-173	148	28	implementers	implementer	NOUN
aijssr-173	148	29	is	be	AUX
aijssr-173	148	30	less	less	ADJ
aijssr-173	148	31	than	than	ADP
aijssr-173	148	32	average	average	ADJ
aijssr-173	148	33	.	.	PUNCT
aijssr-173	149	1	beer	beer	NOUN
aijssr-173	149	2	and	and	CCONJ
aijssr-173	149	3	eisenstat	eisenstat	NOUN
aijssr-173	149	4	(	(	PUNCT
aijssr-173	149	5	2000	2000	NUM
aijssr-173	149	6	)	)	PUNCT
aijssr-173	149	7	also	also	ADV
aijssr-173	149	8	identified	identify	VERB
aijssr-173	149	9	that	that	DET
aijssr-173	149	10	lack	lack	NOUN
aijssr-173	149	11	of	of	ADP
aijssr-173	149	12	clear	clear	ADJ
aijssr-173	149	13	strategy	strategy	NOUN
aijssr-173	149	14	,	,	PUNCT
aijssr-173	149	15	misplaced	misplaced	ADJ
aijssr-173	149	16	priorities	priority	NOUN
aijssr-173	149	17	,	,	PUNCT
aijssr-173	149	18	and	and	CCONJ
aijssr-173	149	19	poor	poor	ADJ
aijssr-173	149	20	communication	communication	NOUN
aijssr-173	149	21	constitutes	constitute	VERB
aijssr-173	149	22	the	the	DET
aijssr-173	149	23	issues	issue	NOUN
aijssr-173	149	24	of	of	ADP
aijssr-173	149	25	strategy	strategy	NOUN
aijssr-173	149	26	implementation	implementation	NOUN
aijssr-173	149	27	failure	failure	NOUN
aijssr-173	149	28	.	.	PUNCT
aijssr-173	150	1	several	several	ADJ
aijssr-173	150	2	studies	study	NOUN
aijssr-173	150	3	have	have	AUX
aijssr-173	150	4	indicated	indicate	VERB
aijssr-173	150	5	that	that	SCONJ
aijssr-173	150	6	lack	lack	NOUN
aijssr-173	150	7	of	of	ADP
aijssr-173	150	8	adequate	adequate	ADJ
aijssr-173	150	9	awareness	awareness	NOUN
aijssr-173	150	10	on	on	ADP
aijssr-173	150	11	the	the	DET
aijssr-173	150	12	part	part	NOUN
aijssr-173	150	13	of	of	ADP
aijssr-173	150	14	the	the	DET
aijssr-173	150	15	employees	employee	NOUN
aijssr-173	150	16	to	to	PART
aijssr-173	150	17	know	know	VERB
aijssr-173	150	18	the	the	DET
aijssr-173	150	19	need	need	NOUN
aijssr-173	150	20	to	to	PART
aijssr-173	150	21	align	align	VERB
aijssr-173	150	22	the	the	DET
aijssr-173	150	23	organization	organization	NOUN
aijssr-173	150	24	’s	’s	PART
aijssr-173	150	25	strategy	strategy	NOUN
aijssr-173	150	26	with	with	ADP
aijssr-173	150	27	objective	objective	ADJ
aijssr-173	150	28	constitutes	constitute	VERB
aijssr-173	150	29	bsc	bsc	PROPN
aijssr-173	150	30	implementation	implementation	NOUN
aijssr-173	150	31	issues	issue	NOUN
aijssr-173	150	32	(	(	PUNCT
aijssr-173	150	33	langfield	langfield	NOUN
aijssr-173	150	34	-	-	PUNCT
aijssr-173	150	35	smith	smith	NOUN
aijssr-173	150	36	,	,	PUNCT
aijssr-173	150	37	2008	2008	NUM
aijssr-173	150	38	;	;	PUNCT
aijssr-173	150	39	chan	chan	PROPN
aijssr-173	150	40	,	,	PUNCT
aijssr-173	150	41	hons	hons	PROPN
aijssr-173	150	42	,	,	PUNCT
aijssr-173	150	43	chan	chan	PROPN
aijssr-173	150	44	&	&	CCONJ
aijssr-173	150	45	okumus	okumus	PROPN
aijssr-173	150	46	2012	2012	NUM
aijssr-173	150	47	;	;	PUNCT
aijssr-173	150	48	mithas	mitha	NOUN
aijssr-173	150	49	,	,	PUNCT
aijssr-173	150	50	tafti	tafti	NOUN
aijssr-173	150	51	,	,	PUNCT
aijssr-173	150	52	&	&	CCONJ
aijssr-173	150	53	mitchell	mitchell	PROPN
aijssr-173	150	54	,	,	PUNCT
aijssr-173	150	55	2013	2013	NUM
aijssr-173	150	56	;	;	PUNCT
aijssr-173	150	57	ayoup	ayoup	PROPN
aijssr-173	150	58	,	,	PUNCT
aijssr-173	150	59	et	et	PROPN
aijssr-173	150	60	al	al	PROPN
aijssr-173	150	61	.	.	PROPN
aijssr-173	150	62	,	,	PUNCT
aijssr-173	150	63	2015	2015	NUM
aijssr-173	150	64	)	)	PUNCT
aijssr-173	150	65	.	.	PUNCT
aijssr-173	151	1	also	also	ADV
aijssr-173	151	2	,	,	PUNCT
aijssr-173	151	3	using	use	VERB
aijssr-173	151	4	the	the	DET
aijssr-173	151	5	case	case	NOUN
aijssr-173	151	6	study	study	NOUN
aijssr-173	151	7	qualitative	qualitative	NOUN
aijssr-173	151	8	approach	approach	NOUN
aijssr-173	151	9	,	,	PUNCT
aijssr-173	151	10	the	the	DET
aijssr-173	151	11	findings	finding	NOUN
aijssr-173	151	12	of	of	ADP
aijssr-173	151	13	ayoup	ayoup	PROPN
aijssr-173	151	14	et	et	PROPN
aijssr-173	151	15	al	al	PROPN
aijssr-173	151	16	.	.	PROPN
aijssr-173	152	1	(	(	PUNCT
aijssr-173	152	2	2015	2015	NUM
aijssr-173	152	3	)	)	PUNCT
aijssr-173	152	4	revealed	reveal	VERB
aijssr-173	152	5	that	that	SCONJ
aijssr-173	152	6	three	three	NUM
aijssr-173	152	7	vital	vital	ADJ
aijssr-173	152	8	steps	step	NOUN
aijssr-173	152	9	undertaken	undertake	VERB
aijssr-173	152	10	by	by	ADP
aijssr-173	152	11	the	the	DET
aijssr-173	152	12	company	company	NOUN
aijssr-173	152	13	to	to	PART
aijssr-173	152	14	ensure	ensure	VERB
aijssr-173	152	15	strategic	strategic	ADJ
aijssr-173	152	16	alignment	alignment	NOUN
aijssr-173	152	17	in	in	ADP
aijssr-173	152	18	their	their	PRON
aijssr-173	152	19	bsc	bsc	PROPN
aijssr-173	152	20	implementation	implementation	NOUN
aijssr-173	152	21	process	process	NOUN
aijssr-173	152	22	involves	involve	VERB
aijssr-173	152	23	“	"	PUNCT
aijssr-173	152	24	creating	create	VERB
aijssr-173	152	25	awareness	awareness	NOUN
aijssr-173	152	26	on	on	ADP
aijssr-173	152	27	the	the	DET
aijssr-173	152	28	need	need	NOUN
aijssr-173	152	29	for	for	ADP
aijssr-173	152	30	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	152	31	american	american	PROPN
aijssr-173	152	32	international	international	PROPN
aijssr-173	152	33	journal	journal	PROPN
aijssr-173	152	34	of	of	ADP
aijssr-173	152	35	social	social	ADJ
aijssr-173	152	36	science	science	NOUN
aijssr-173	152	37	research	research	NOUN
aijssr-173	152	38	vol	vol	NOUN
aijssr-173	152	39	.	.	PROPN
aijssr-173	153	1	2	2	NUM
aijssr-173	153	2	,	,	PUNCT
aijssr-173	153	3	no	no	INTJ
aijssr-173	153	4	.	.	NOUN
aijssr-173	153	5	2	2	NUM
aijssr-173	153	6	;	;	PUNCT
aijssr-173	153	7	2018	2018	NUM
aijssr-173	153	8	7	7	NUM
aijssr-173	153	9	alignment	alignment	NOUN
aijssr-173	153	10	,	,	PUNCT
aijssr-173	153	11	setting	set	VERB
aijssr-173	153	12	a	a	DET
aijssr-173	153	13	common	common	ADJ
aijssr-173	153	14	understanding	understanding	NOUN
aijssr-173	153	15	of	of	ADP
aijssr-173	153	16	the	the	DET
aijssr-173	153	17	issue	issue	NOUN
aijssr-173	153	18	and	and	CCONJ
aijssr-173	153	19	developing	develop	VERB
aijssr-173	153	20	a	a	DET
aijssr-173	153	21	systematic	systematic	ADJ
aijssr-173	153	22	and	and	CCONJ
aijssr-173	153	23	formal	formal	ADJ
aijssr-173	153	24	implementation	implementation	NOUN
aijssr-173	153	25	procedure	procedure	NOUN
aijssr-173	153	26	”	"	PUNCT
aijssr-173	153	27	,	,	PUNCT
aijssr-173	153	28	hence	hence	ADV
aijssr-173	153	29	any	any	DET
aijssr-173	153	30	deviation	deviation	NOUN
aijssr-173	153	31	from	from	ADP
aijssr-173	153	32	this	this	DET
aijssr-173	153	33	norm	norm	NOUN
aijssr-173	153	34	or	or	CCONJ
aijssr-173	153	35	strategy	strategy	NOUN
aijssr-173	153	36	may	may	AUX
aijssr-173	153	37	constitute	constitute	VERB
aijssr-173	153	38	an	an	DET
aijssr-173	153	39	unpleasant	unpleasant	ADJ
aijssr-173	153	40	performance	performance	NOUN
aijssr-173	153	41	outcome	outcome	NOUN
aijssr-173	153	42	.	.	PUNCT
aijssr-173	154	1	according	accord	VERB
aijssr-173	154	2	to	to	ADP
aijssr-173	154	3	ayoup	ayoup	PROPN
aijssr-173	154	4	(	(	PUNCT
aijssr-173	154	5	2009	2009	NUM
aijssr-173	154	6	)	)	PUNCT
aijssr-173	154	7	,	,	PUNCT
aijssr-173	154	8	while	while	SCONJ
aijssr-173	154	9	employing	employ	VERB
aijssr-173	154	10	the	the	DET
aijssr-173	154	11	qualitative	qualitative	ADJ
aijssr-173	154	12	case	case	NOUN
aijssr-173	154	13	study	study	NOUN
aijssr-173	154	14	approach	approach	NOUN
aijssr-173	154	15	found	find	VERB
aijssr-173	154	16	out	out	ADP
aijssr-173	154	17	that	that	SCONJ
aijssr-173	154	18	the	the	DET
aijssr-173	154	19	development	development	NOUN
aijssr-173	154	20	of	of	ADP
aijssr-173	154	21	corporate	corporate	ADJ
aijssr-173	154	22	mission	mission	NOUN
aijssr-173	154	23	and	and	CCONJ
aijssr-173	154	24	vision	vision	NOUN
aijssr-173	154	25	is	be	AUX
aijssr-173	154	26	essentially	essentially	ADV
aijssr-173	154	27	the	the	DET
aijssr-173	154	28	starting	starting	NOUN
aijssr-173	154	29	point	point	NOUN
aijssr-173	154	30	in	in	ADP
aijssr-173	154	31	bsc	bsc	PROPN
aijssr-173	154	32	implementation	implementation	NOUN
aijssr-173	154	33	process	process	NOUN
aijssr-173	154	34	and	and	CCONJ
aijssr-173	154	35	also	also	ADV
aijssr-173	154	36	added	add	VERB
aijssr-173	154	37	that	that	SCONJ
aijssr-173	154	38	this	this	PRON
aijssr-173	154	39	is	be	AUX
aijssr-173	154	40	the	the	DET
aijssr-173	154	41	stage	stage	NOUN
aijssr-173	154	42	that	that	PRON
aijssr-173	154	43	serves	serve	VERB
aijssr-173	154	44	as	as	ADP
aijssr-173	154	45	“	"	PUNCT
aijssr-173	154	46	the	the	DET
aijssr-173	154	47	basis	basis	NOUN
aijssr-173	154	48	for	for	SCONJ
aijssr-173	154	49	the	the	DET
aijssr-173	154	50	top	top	ADJ
aijssr-173	154	51	management	management	NOUN
aijssr-173	154	52	of	of	ADP
aijssr-173	154	53	the	the	DET
aijssr-173	154	54	company	company	NOUN
aijssr-173	154	55	to	to	PART
aijssr-173	154	56	develop	develop	VERB
aijssr-173	154	57	its	its	PRON
aijssr-173	154	58	strategic	strategic	ADJ
aijssr-173	154	59	company	company	NOUN
aijssr-173	154	60	’s	’s	PART
aijssr-173	154	61	direction	direction	NOUN
aijssr-173	154	62	or	or	CCONJ
aijssr-173	154	63	objectives	objective	NOUN
aijssr-173	154	64	and	and	CCONJ
aijssr-173	154	65	goal	goal	NOUN
aijssr-173	154	66	”	"	PUNCT
aijssr-173	154	67	.	.	PUNCT
aijssr-173	155	1	hence	hence	ADV
aijssr-173	155	2	,	,	PUNCT
aijssr-173	155	3	any	any	DET
aijssr-173	155	4	error	error	NOUN
aijssr-173	155	5	at	at	ADP
aijssr-173	155	6	this	this	DET
aijssr-173	155	7	level	level	NOUN
aijssr-173	155	8	of	of	ADP
aijssr-173	155	9	bsc	bsc	PROPN
aijssr-173	155	10	implementation	implementation	NOUN
aijssr-173	155	11	process	process	NOUN
aijssr-173	155	12	will	will	AUX
aijssr-173	155	13	constitute	constitute	VERB
aijssr-173	155	14	a	a	DET
aijssr-173	155	15	serious	serious	ADJ
aijssr-173	155	16	implementation	implementation	NOUN
aijssr-173	155	17	issue	issue	NOUN
aijssr-173	155	18	.	.	PUNCT
aijssr-173	156	1	in	in	ADP
aijssr-173	156	2	as	as	ADV
aijssr-173	156	3	much	much	ADJ
aijssr-173	156	4	as	as	SCONJ
aijssr-173	156	5	there	there	PRON
aijssr-173	156	6	is	be	VERB
aijssr-173	156	7	lack	lack	NOUN
aijssr-173	156	8	of	of	ADP
aijssr-173	156	9	understanding	understanding	NOUN
aijssr-173	156	10	of	of	ADP
aijssr-173	156	11	the	the	DET
aijssr-173	156	12	bsc	bsc	PROPN
aijssr-173	156	13	concept	concept	NOUN
aijssr-173	156	14	,	,	PUNCT
aijssr-173	156	15	with	with	ADP
aijssr-173	156	16	regards	regard	NOUN
aijssr-173	156	17	to	to	ADP
aijssr-173	156	18	the	the	DET
aijssr-173	156	19	best	good	ADJ
aijssr-173	156	20	measures	measure	NOUN
aijssr-173	156	21	applicable	applicable	ADJ
aijssr-173	156	22	to	to	ADP
aijssr-173	156	23	a	a	DET
aijssr-173	156	24	specific	specific	ADJ
aijssr-173	156	25	objective	objective	NOUN
aijssr-173	156	26	,	,	PUNCT
aijssr-173	156	27	failure	failure	NOUN
aijssr-173	156	28	is	be	AUX
aijssr-173	156	29	bound	bind	VERB
aijssr-173	156	30	to	to	PART
aijssr-173	156	31	occur	occur	VERB
aijssr-173	156	32	regardless	regardless	ADV
aijssr-173	156	33	of	of	ADP
aijssr-173	156	34	whether	whether	SCONJ
aijssr-173	156	35	the	the	DET
aijssr-173	156	36	organization	organization	NOUN
aijssr-173	156	37	in	in	ADP
aijssr-173	156	38	question	question	NOUN
aijssr-173	156	39	has	have	AUX
aijssr-173	156	40	fully	fully	ADV
aijssr-173	156	41	adopted	adopt	VERB
aijssr-173	156	42	the	the	DET
aijssr-173	156	43	bsc	bsc	PROPN
aijssr-173	156	44	tools	tool	NOUN
aijssr-173	156	45	or	or	CCONJ
aijssr-173	156	46	not	not	PART
aijssr-173	156	47	(	(	PUNCT
aijssr-173	156	48	kaplan	kaplan	PROPN
aijssr-173	156	49	&	&	CCONJ
aijssr-173	156	50	norton	norton	PROPN
aijssr-173	157	1	1992and	1992and	PROPN
aijssr-173	157	2	moore	moore	PROPN
aijssr-173	157	3	2003	2003	NUM
aijssr-173	157	4	)	)	PUNCT
aijssr-173	157	5	.	.	PUNCT
aijssr-173	158	1	7	7	X
aijssr-173	158	2	.	.	X
aijssr-173	158	3	research	research	NOUN
aijssr-173	158	4	methodology	methodology	NOUN
aijssr-173	158	5	this	this	DET
aijssr-173	158	6	paper	paper	NOUN
aijssr-173	158	7	aims	aim	VERB
aijssr-173	158	8	to	to	PART
aijssr-173	158	9	discuss	discuss	VERB
aijssr-173	158	10	previous	previous	ADJ
aijssr-173	158	11	research	research	NOUN
aijssr-173	158	12	that	that	PRON
aijssr-173	158	13	is	be	AUX
aijssr-173	158	14	related	relate	VERB
aijssr-173	158	15	to	to	ADP
aijssr-173	158	16	bsc	bsc	PROPN
aijssr-173	158	17	implementation	implementation	NOUN
aijssr-173	158	18	.	.	PUNCT
aijssr-173	159	1	thus	thus	ADV
aijssr-173	159	2	,	,	PUNCT
aijssr-173	159	3	this	this	DET
aijssr-173	159	4	study	study	NOUN
aijssr-173	159	5	is	be	AUX
aijssr-173	159	6	replete	replete	ADJ
aijssr-173	159	7	with	with	ADP
aijssr-173	159	8	prior	prior	ADJ
aijssr-173	159	9	studies	study	NOUN
aijssr-173	159	10	on	on	ADP
aijssr-173	159	11	bsc	bsc	PROPN
aijssr-173	159	12	which	which	PRON
aijssr-173	159	13	mainly	mainly	ADV
aijssr-173	159	14	focuses	focus	VERB
aijssr-173	159	15	on	on	ADP
aijssr-173	159	16	bsc	bsc	PROPN
aijssr-173	159	17	implementation	implementation	NOUN
aijssr-173	159	18	issues	issue	NOUN
aijssr-173	159	19	.	.	PUNCT
aijssr-173	160	1	moreover	moreover	ADV
aijssr-173	160	2	,	,	PUNCT
aijssr-173	160	3	this	this	DET
aijssr-173	160	4	study	study	NOUN
aijssr-173	160	5	provides	provide	VERB
aijssr-173	160	6	an	an	DET
aijssr-173	160	7	extensive	extensive	ADJ
aijssr-173	160	8	literature	literature	NOUN
aijssr-173	160	9	review	review	NOUN
aijssr-173	160	10	search	search	NOUN
aijssr-173	160	11	,	,	PUNCT
aijssr-173	160	12	using	use	VERB
aijssr-173	160	13	the	the	DET
aijssr-173	160	14	keywords	keyword	NOUN
aijssr-173	160	15	“	"	PUNCT
aijssr-173	160	16	bsc	bsc	PROPN
aijssr-173	160	17	implementation	implementation	NOUN
aijssr-173	160	18	issues	issue	NOUN
aijssr-173	160	19	”	"	PUNCT
aijssr-173	160	20	to	to	PART
aijssr-173	160	21	search	search	VERB
aijssr-173	160	22	for	for	ADP
aijssr-173	160	23	relevant	relevant	ADJ
aijssr-173	160	24	extant	extant	ADJ
aijssr-173	160	25	articles	article	NOUN
aijssr-173	160	26	and	and	CCONJ
aijssr-173	160	27	conference	conference	NOUN
aijssr-173	160	28	papers	paper	NOUN
aijssr-173	160	29	from	from	ADP
aijssr-173	160	30	different	different	ADJ
aijssr-173	160	31	online	online	ADJ
aijssr-173	160	32	database	database	NOUN
aijssr-173	160	33	sources	source	NOUN
aijssr-173	160	34	such	such	ADJ
aijssr-173	160	35	as	as	ADP
aijssr-173	160	36	google	google	PROPN
aijssr-173	160	37	scholar	scholar	NOUN
aijssr-173	160	38	,	,	PUNCT
aijssr-173	160	39	research	research	NOUN
aijssr-173	160	40	gate	gate	NOUN
aijssr-173	160	41	,	,	PUNCT
aijssr-173	160	42	emerald	emerald	NOUN
aijssr-173	160	43	management	management	PROPN
aijssr-173	160	44	plus	plus	CCONJ
aijssr-173	160	45	etc	etc	X
aijssr-173	160	46	.	.	X
aijssr-173	161	1	the	the	DET
aijssr-173	161	2	articles	article	NOUN
aijssr-173	161	3	used	use	VERB
aijssr-173	161	4	in	in	ADP
aijssr-173	161	5	this	this	DET
aijssr-173	161	6	study	study	NOUN
aijssr-173	161	7	are	be	AUX
aijssr-173	161	8	from	from	ADP
aijssr-173	161	9	reputable	reputable	ADJ
aijssr-173	161	10	journal	journal	NOUN
aijssr-173	161	11	with	with	ADP
aijssr-173	161	12	high	high	ADJ
aijssr-173	161	13	impact	impact	NOUN
aijssr-173	161	14	factor	factor	NOUN
aijssr-173	161	15	.	.	PUNCT
aijssr-173	162	1	also	also	ADV
aijssr-173	162	2	,	,	PUNCT
aijssr-173	162	3	articles	article	NOUN
aijssr-173	162	4	on	on	ADP
aijssr-173	162	5	bsc	bsc	PROPN
aijssr-173	162	6	ranging	range	VERB
aijssr-173	162	7	from	from	ADP
aijssr-173	162	8	the	the	DET
aijssr-173	162	9	inception	inception	NOUN
aijssr-173	162	10	of	of	ADP
aijssr-173	162	11	the	the	DET
aijssr-173	162	12	concept	concept	NOUN
aijssr-173	162	13	(	(	PUNCT
aijssr-173	162	14	i.e.	i.e.	X
aijssr-173	162	15	1992	1992	NUM
aijssr-173	162	16	)	)	PUNCT
aijssr-173	162	17	to	to	ADP
aijssr-173	162	18	2018	2018	NUM
aijssr-173	162	19	were	be	AUX
aijssr-173	162	20	used	use	VERB
aijssr-173	162	21	in	in	ADP
aijssr-173	162	22	this	this	DET
aijssr-173	162	23	study	study	NOUN
aijssr-173	162	24	.	.	PUNCT
aijssr-173	163	1	8.conclusion	8.conclusion	NUM
aijssr-173	164	1	and	and	CCONJ
aijssr-173	164	2	recommendation	recommendation	VERB
aijssr-173	164	3	the	the	DET
aijssr-173	164	4	purpose	purpose	NOUN
aijssr-173	164	5	of	of	ADP
aijssr-173	164	6	this	this	DET
aijssr-173	164	7	paper	paper	NOUN
aijssr-173	164	8	is	be	AUX
aijssr-173	164	9	to	to	PART
aijssr-173	164	10	provide	provide	VERB
aijssr-173	164	11	insight	insight	NOUN
aijssr-173	164	12	into	into	ADP
aijssr-173	164	13	the	the	DET
aijssr-173	164	14	issue	issue	NOUN
aijssr-173	164	15	of	of	ADP
aijssr-173	164	16	performance	performance	NOUN
aijssr-173	164	17	management	management	NOUN
aijssr-173	164	18	in	in	ADP
aijssr-173	164	19	the	the	DET
aijssr-173	164	20	institution	institution	NOUN
aijssr-173	164	21	of	of	ADP
aijssr-173	164	22	higher	high	ADJ
aijssr-173	164	23	learning	learning	NOUN
aijssr-173	164	24	and	and	CCONJ
aijssr-173	164	25	specifically	specifically	ADV
aijssr-173	164	26	regarding	regard	VERB
aijssr-173	164	27	the	the	DET
aijssr-173	164	28	implementation	implementation	NOUN
aijssr-173	164	29	issues	issue	NOUN
aijssr-173	164	30	of	of	ADP
aijssr-173	164	31	bsc	bsc	PROPN
aijssr-173	164	32	encountered	encounter	VERB
aijssr-173	164	33	among	among	ADP
aijssr-173	164	34	malaysia	malaysia	PROPN
aijssr-173	164	35	public	public	ADJ
aijssr-173	164	36	institution	institution	NOUN
aijssr-173	164	37	of	of	ADP
aijssr-173	164	38	higher	high	ADJ
aijssr-173	164	39	learning	learning	NOUN
aijssr-173	164	40	.	.	PUNCT
aijssr-173	165	1	also	also	ADV
aijssr-173	165	2	,	,	PUNCT
aijssr-173	165	3	the	the	DET
aijssr-173	165	4	motivation	motivation	NOUN
aijssr-173	165	5	of	of	ADP
aijssr-173	165	6	this	this	DET
aijssr-173	165	7	study	study	NOUN
aijssr-173	165	8	also	also	ADV
aijssr-173	165	9	gained	gain	VERB
aijssr-173	165	10	weight	weight	NOUN
aijssr-173	165	11	since	since	SCONJ
aijssr-173	165	12	it	it	PRON
aijssr-173	165	13	is	be	AUX
aijssr-173	165	14	in	in	ADP
aijssr-173	165	15	response	response	NOUN
aijssr-173	165	16	to	to	ADP
aijssr-173	165	17	the	the	DET
aijssr-173	165	18	call	call	NOUN
aijssr-173	165	19	for	for	ADP
aijssr-173	165	20	a	a	DET
aijssr-173	165	21	future	future	ADJ
aijssr-173	165	22	study	study	NOUN
aijssr-173	165	23	by	by	ADP
aijssr-173	165	24	dimitropoulos	dimitropoulos	PROPN
aijssr-173	165	25	,	,	PUNCT
aijssr-173	165	26	et	et	PROPN
aijssr-173	165	27	al	al	PROPN
aijssr-173	165	28	.	.	PROPN
aijssr-173	165	29	,	,	PUNCT
aijssr-173	165	30	2017	2017	NUM
aijssr-173	165	31	)	)	PUNCT
aijssr-173	165	32	.	.	PUNCT
aijssr-173	166	1	findings	finding	NOUN
aijssr-173	166	2	indicate	indicate	VERB
aijssr-173	166	3	that	that	SCONJ
aijssr-173	166	4	the	the	DET
aijssr-173	166	5	major	major	ADJ
aijssr-173	166	6	reason	reason	NOUN
aijssr-173	166	7	for	for	ADP
aijssr-173	166	8	the	the	DET
aijssr-173	166	9	poor	poor	ADJ
aijssr-173	166	10	performance	performance	NOUN
aijssr-173	166	11	of	of	ADP
aijssr-173	166	12	bsc	bsc	PROPN
aijssr-173	166	13	implementers	implementer	NOUN
aijssr-173	166	14	especially	especially	ADV
aijssr-173	166	15	among	among	ADP
aijssr-173	166	16	the	the	DET
aijssr-173	166	17	malaysian	malaysian	ADJ
aijssr-173	166	18	public	public	ADJ
aijssr-173	166	19	institution	institution	NOUN
aijssr-173	166	20	of	of	ADP
aijssr-173	166	21	higher	high	ADJ
aijssr-173	166	22	learning	learning	NOUN
aijssr-173	166	23	is	be	AUX
aijssr-173	166	24	due	due	ADJ
aijssr-173	166	25	to	to	ADP
aijssr-173	166	26	the	the	DET
aijssr-173	166	27	issues	issue	NOUN
aijssr-173	166	28	bordering	border	VERB
aijssr-173	166	29	the	the	DET
aijssr-173	166	30	bsc	bsc	PROPN
aijssr-173	166	31	implementation	implementation	NOUN
aijssr-173	166	32	process	process	NOUN
aijssr-173	166	33	.	.	PUNCT
aijssr-173	167	1	bsc	bsc	PROPN
aijssr-173	167	2	implementation	implementation	NOUN
aijssr-173	167	3	issues	issue	NOUN
aijssr-173	167	4	are	be	AUX
aijssr-173	167	5	so	so	ADV
aijssr-173	167	6	much	much	ADV
aijssr-173	167	7	inter	inter	ADJ
aijssr-173	167	8	-	-	ADJ
aijssr-173	167	9	related	relate	VERB
aijssr-173	167	10	such	such	ADJ
aijssr-173	167	11	that	that	SCONJ
aijssr-173	167	12	the	the	DET
aijssr-173	167	13	failure	failure	NOUN
aijssr-173	167	14	of	of	ADP
aijssr-173	167	15	one	one	NUM
aijssr-173	167	16	automatically	automatically	ADV
aijssr-173	167	17	affects	affect	VERB
aijssr-173	167	18	the	the	DET
aijssr-173	167	19	implementation	implementation	NOUN
aijssr-173	167	20	process	process	NOUN
aijssr-173	167	21	.	.	PUNCT
aijssr-173	168	1	and	and	CCONJ
aijssr-173	168	2	these	these	DET
aijssr-173	168	3	issues	issue	NOUN
aijssr-173	168	4	include	include	VERB
aijssr-173	168	5	strategy	strategy	NOUN
aijssr-173	168	6	misalignment	misalignment	NOUN
aijssr-173	168	7	,	,	PUNCT
aijssr-173	168	8	strategy	strategy	NOUN
aijssr-173	168	9	communication	communication	NOUN
aijssr-173	168	10	issues	issue	NOUN
aijssr-173	168	11	,	,	PUNCT
aijssr-173	168	12	manager	manager	NOUN
aijssr-173	168	13	’s	’s	PART
aijssr-173	168	14	acceptance	acceptance	NOUN
aijssr-173	168	15	/	/	SYM
aijssr-173	168	16	employees	employee	NOUN
aijssr-173	168	17	buy	buy	VERB
aijssr-173	168	18	-	-	PUNCT
aijssr-173	168	19	in	in	NOUN
aijssr-173	168	20	,	,	PUNCT
aijssr-173	168	21	the	the	DET
aijssr-173	168	22	issue	issue	NOUN
aijssr-173	168	23	of	of	ADP
aijssr-173	168	24	clarity	clarity	NOUN
aijssr-173	168	25	of	of	ADP
aijssr-173	168	26	vision	vision	NOUN
aijssr-173	168	27	,	,	PUNCT
aijssr-173	168	28	mission	mission	NOUN
aijssr-173	168	29	,	,	PUNCT
aijssr-173	168	30	strategy	strategy	NOUN
aijssr-173	168	31	,	,	PUNCT
aijssr-173	168	32	and	and	CCONJ
aijssr-173	168	33	outcome	outcome	NOUN
aijssr-173	168	34	,	,	PUNCT
aijssr-173	168	35	and	and	CCONJ
aijssr-173	168	36	strategy	strategy	NOUN
aijssr-173	168	37	map	map	NOUN
aijssr-173	168	38	implementation	implementation	NOUN
aijssr-173	168	39	issues	issue	NOUN
aijssr-173	168	40	.	.	PUNCT
aijssr-173	169	1	hence	hence	ADV
aijssr-173	169	2	,	,	PUNCT
aijssr-173	169	3	this	this	DET
aijssr-173	169	4	study	study	NOUN
aijssr-173	169	5	serves	serve	VERB
aijssr-173	169	6	as	as	ADP
aijssr-173	169	7	a	a	DET
aijssr-173	169	8	basis	basis	NOUN
aijssr-173	169	9	to	to	PART
aijssr-173	169	10	guide	guide	VERB
aijssr-173	169	11	bsc	bsc	PROPN
aijssr-173	169	12	adopters	adopter	NOUN
aijssr-173	169	13	,	,	PUNCT
aijssr-173	169	14	especially	especially	ADV
aijssr-173	169	15	among	among	ADP
aijssr-173	169	16	the	the	DET
aijssr-173	169	17	malaysian	malaysian	ADJ
aijssr-173	169	18	educational	educational	ADJ
aijssr-173	169	19	institution	institution	NOUN
aijssr-173	169	20	.	.	PUNCT
aijssr-173	170	1	thus	thus	ADV
aijssr-173	170	2	,	,	PUNCT
aijssr-173	170	3	identification	identification	NOUN
aijssr-173	170	4	of	of	ADP
aijssr-173	170	5	the	the	DET
aijssr-173	170	6	issues	issue	NOUN
aijssr-173	170	7	bordering	border	VERB
aijssr-173	170	8	the	the	DET
aijssr-173	170	9	bsc	bsc	PROPN
aijssr-173	170	10	implementation	implementation	NOUN
aijssr-173	170	11	process	process	NOUN
aijssr-173	170	12	helps	help	VERB
aijssr-173	170	13	to	to	PART
aijssr-173	170	14	provide	provide	VERB
aijssr-173	170	15	an	an	DET
aijssr-173	170	16	institution	institution	NOUN
aijssr-173	170	17	of	of	ADP
aijssr-173	170	18	higher	high	ADJ
aijssr-173	170	19	learning	learning	NOUN
aijssr-173	170	20	with	with	ADP
aijssr-173	170	21	a	a	DET
aijssr-173	170	22	more	more	ADJ
aijssr-173	170	23	crystal	crystal	NOUN
aijssr-173	170	24	clear	clear	ADJ
aijssr-173	170	25	view	view	NOUN
aijssr-173	170	26	on	on	ADP
aijssr-173	170	27	how	how	SCONJ
aijssr-173	170	28	to	to	PART
aijssr-173	170	29	successfully	successfully	ADV
aijssr-173	170	30	implement	implement	VERB
aijssr-173	170	31	bsc	bsc	NOUN
aijssr-173	170	32	devoid	devoid	ADJ
aijssr-173	170	33	of	of	ADP
aijssr-173	170	34	any	any	DET
aijssr-173	170	35	sort	sort	NOUN
aijssr-173	170	36	of	of	ADP
aijssr-173	170	37	flaws	flaw	NOUN
aijssr-173	170	38	or	or	CCONJ
aijssr-173	170	39	at	at	ADV
aijssr-173	170	40	worst	bad	ADJ
aijssr-173	170	41	with	with	ADP
aijssr-173	170	42	minimal	minimal	ADJ
aijssr-173	170	43	pitfalls	pitfall	NOUN
aijssr-173	170	44	.	.	PUNCT
aijssr-173	171	1	in	in	ADP
aijssr-173	171	2	other	other	ADJ
aijssr-173	171	3	words	word	NOUN
aijssr-173	171	4	,	,	PUNCT
aijssr-173	171	5	identifying	identify	VERB
aijssr-173	171	6	the	the	DET
aijssr-173	171	7	implementation	implementation	NOUN
aijssr-173	171	8	issues	issue	NOUN
aijssr-173	171	9	of	of	ADP
aijssr-173	171	10	bsc	bsc	PROPN
aijssr-173	171	11	is	be	AUX
aijssr-173	171	12	critical	critical	ADJ
aijssr-173	171	13	to	to	ADP
aijssr-173	171	14	successfully	successfully	ADV
aijssr-173	171	15	designing	design	VERB
aijssr-173	171	16	and	and	CCONJ
aijssr-173	171	17	developing	develop	VERB
aijssr-173	171	18	a	a	DET
aijssr-173	171	19	bsc	bsc	PROPN
aijssr-173	171	20	system	system	NOUN
aijssr-173	171	21	,	,	PUNCT
aijssr-173	171	22	particularly	particularly	ADV
aijssr-173	171	23	in	in	ADP
aijssr-173	171	24	the	the	DET
aijssr-173	171	25	institution	institution	NOUN
aijssr-173	171	26	of	of	ADP
aijssr-173	171	27	higher	high	ADJ
aijssr-173	171	28	learning	learning	NOUN
aijssr-173	171	29	.	.	PUNCT
aijssr-173	172	1	additionally	additionally	ADV
aijssr-173	172	2	,	,	PUNCT
aijssr-173	172	3	the	the	DET
aijssr-173	172	4	findings	finding	NOUN
aijssr-173	172	5	of	of	ADP
aijssr-173	172	6	this	this	DET
aijssr-173	172	7	study	study	NOUN
aijssr-173	172	8	indicate	indicate	VERB
aijssr-173	172	9	that	that	SCONJ
aijssr-173	172	10	a	a	DET
aijssr-173	172	11	successful	successful	ADJ
aijssr-173	172	12	implementation	implementation	NOUN
aijssr-173	172	13	of	of	ADP
aijssr-173	172	14	bsc	bsc	PROPN
aijssr-173	172	15	depends	depend	VERB
aijssr-173	172	16	solely	solely	ADV
aijssr-173	172	17	in	in	ADP
aijssr-173	172	18	the	the	DET
aijssr-173	172	19	organization	organization	NOUN
aijssr-173	172	20	’s	’s	PART
aijssr-173	172	21	ability	ability	NOUN
aijssr-173	172	22	to	to	PART
aijssr-173	172	23	identify	identify	VERB
aijssr-173	172	24	the	the	DET
aijssr-173	172	25	key	key	ADJ
aijssr-173	172	26	issues	issue	NOUN
aijssr-173	172	27	inherent	inherent	ADJ
aijssr-173	172	28	in	in	ADP
aijssr-173	172	29	the	the	DET
aijssr-173	172	30	strategy	strategy	NOUN
aijssr-173	172	31	implementation	implementation	NOUN
aijssr-173	172	32	process	process	NOUN
aijssr-173	172	33	,	,	PUNCT
aijssr-173	172	34	which	which	PRON
aijssr-173	172	35	invariably	invariably	ADV
aijssr-173	172	36	provides	provide	VERB
aijssr-173	172	37	the	the	DET
aijssr-173	172	38	organization	organization	NOUN
aijssr-173	172	39	with	with	ADP
aijssr-173	172	40	a	a	DET
aijssr-173	172	41	better	well	ADJ
aijssr-173	172	42	understanding	understanding	NOUN
aijssr-173	172	43	of	of	ADP
aijssr-173	172	44	the	the	DET
aijssr-173	172	45	bsc	bsc	PROPN
aijssr-173	172	46	implementation	implementation	NOUN
aijssr-173	172	47	project	project	NOUN
aijssr-173	172	48	.	.	PUNCT
aijssr-173	173	1	moreover	moreover	ADV
aijssr-173	173	2	,	,	PUNCT
aijssr-173	173	3	findings	finding	NOUN
aijssr-173	173	4	show	show	VERB
aijssr-173	173	5	that	that	SCONJ
aijssr-173	173	6	the	the	DET
aijssr-173	173	7	implementation	implementation	NOUN
aijssr-173	173	8	issues	issue	NOUN
aijssr-173	173	9	of	of	ADP
aijssr-173	173	10	the	the	DET
aijssr-173	173	11	bsc	bsc	PROPN
aijssr-173	173	12	among	among	ADP
aijssr-173	173	13	malaysia	malaysia	PROPN
aijssr-173	173	14	public	public	ADJ
aijssr-173	173	15	institution	institution	NOUN
aijssr-173	173	16	actually	actually	ADV
aijssr-173	173	17	helps	help	VERB
aijssr-173	173	18	to	to	PART
aijssr-173	173	19	unravel	unravel	VERB
aijssr-173	173	20	the	the	DET
aijssr-173	173	21	implementation	implementation	NOUN
aijssr-173	173	22	pitfalls	pitfall	NOUN
aijssr-173	173	23	of	of	ADP
aijssr-173	173	24	bsc	bsc	NOUN
aijssr-173	173	25	which	which	PRON
aijssr-173	173	26	provides	provide	VERB
aijssr-173	173	27	a	a	DET
aijssr-173	173	28	roadmap	roadmap	NOUN
aijssr-173	173	29	showing	show	VERB
aijssr-173	173	30	how	how	SCONJ
aijssr-173	173	31	the	the	DET
aijssr-173	173	32	institution	institution	NOUN
aijssr-173	173	33	of	of	ADP
aijssr-173	173	34	higher	high	ADJ
aijssr-173	173	35	learning	learning	NOUN
aijssr-173	173	36	can	can	AUX
aijssr-173	173	37	improve	improve	VERB
aijssr-173	173	38	and	and	CCONJ
aijssr-173	173	39	sustain	sustain	VERB
aijssr-173	173	40	effective	effective	ADJ
aijssr-173	173	41	performance	performance	NOUN
aijssr-173	173	42	management	management	NOUN
aijssr-173	173	43	.	.	PUNCT
aijssr-173	174	1	essentially	essentially	ADV
aijssr-173	174	2	,	,	PUNCT
aijssr-173	174	3	this	this	DET
aijssr-173	174	4	finding	finding	NOUN
aijssr-173	174	5	supports	support	VERB
aijssr-173	174	6	the	the	DET
aijssr-173	174	7	findings	finding	NOUN
aijssr-173	174	8	of	of	ADP
aijssr-173	174	9	dimitropouloset	dimitropouloset	PROPN
aijssr-173	174	10	al	al	PROPN
aijssr-173	174	11	.	.	PROPN
aijssr-173	174	12	,(2017	,(2017	PUNCT
aijssr-173	174	13	)	)	PUNCT
aijssr-173	174	14	even	even	ADV
aijssr-173	174	15	though	though	SCONJ
aijssr-173	174	16	their	their	PRON
aijssr-173	174	17	study	study	NOUN
aijssr-173	174	18	relates	relate	VERB
aijssr-173	174	19	to	to	ADP
aijssr-173	174	20	bsc	bsc	PROPN
aijssr-173	174	21	implementation	implementation	NOUN
aijssr-173	174	22	in	in	ADP
aijssr-173	174	23	a	a	DET
aijssr-173	174	24	“	"	PUNCT
aijssr-173	174	25	local	local	ADJ
aijssr-173	174	26	government	government	NOUN
aijssr-173	174	27	sports	sport	NOUN
aijssr-173	174	28	organization	organization	NOUN
aijssr-173	174	29	”	"	PUNCT
aijssr-173	174	30	the	the	DET
aijssr-173	174	31	implication	implication	NOUN
aijssr-173	174	32	of	of	ADP
aijssr-173	174	33	this	this	DET
aijssr-173	174	34	study	study	NOUN
aijssr-173	174	35	lies	lie	VERB
aijssr-173	174	36	in	in	ADP
aijssr-173	174	37	both	both	CCONJ
aijssr-173	174	38	theoretical	theoretical	ADJ
aijssr-173	174	39	and	and	CCONJ
aijssr-173	174	40	practical	practical	ADJ
aijssr-173	174	41	contribution	contribution	NOUN
aijssr-173	174	42	.	.	PUNCT
aijssr-173	175	1	this	this	DET
aijssr-173	175	2	study	study	NOUN
aijssr-173	175	3	provides	provide	VERB
aijssr-173	175	4	a	a	DET
aijssr-173	175	5	valuable	valuable	ADJ
aijssr-173	175	6	insight	insight	NOUN
aijssr-173	175	7	into	into	ADP
aijssr-173	175	8	the	the	DET
aijssr-173	175	9	main	main	ADJ
aijssr-173	175	10	key	key	ADJ
aijssr-173	175	11	issues	issue	NOUN
aijssr-173	175	12	of	of	ADP
aijssr-173	175	13	bsc	bsc	PROPN
aijssr-173	175	14	implementation	implementation	NOUN
aijssr-173	175	15	,	,	PUNCT
aijssr-173	175	16	particularly	particularly	ADV
aijssr-173	175	17	in	in	ADP
aijssr-173	175	18	the	the	DET
aijssr-173	175	19	public	public	ADJ
aijssr-173	175	20	sector	sector	NOUN
aijssr-173	175	21	.	.	PUNCT
aijssr-173	176	1	in	in	ADP
aijssr-173	176	2	other	other	ADJ
aijssr-173	176	3	words	word	NOUN
aijssr-173	176	4	,	,	PUNCT
aijssr-173	176	5	this	this	DET
aijssr-173	176	6	study	study	NOUN
aijssr-173	176	7	basically	basically	ADV
aijssr-173	176	8	provides	provide	VERB
aijssr-173	176	9	the	the	DET
aijssr-173	176	10	means	mean	NOUN
aijssr-173	176	11	by	by	ADP
aijssr-173	176	12	which	which	PRON
aijssr-173	176	13	the	the	DET
aijssr-173	176	14	malaysian	malaysian	ADJ
aijssr-173	176	15	public	public	ADJ
aijssr-173	176	16	institution	institution	NOUN
aijssr-173	176	17	of	of	ADP
aijssr-173	176	18	higher	high	ADJ
aijssr-173	176	19	learning	learning	NOUN
aijssr-173	176	20	can	can	AUX
aijssr-173	176	21	identify	identify	VERB
aijssr-173	176	22	the	the	DET
aijssr-173	176	23	issues	issue	NOUN
aijssr-173	176	24	inherent	inherent	ADJ
aijssr-173	176	25	in	in	ADP
aijssr-173	176	26	bsc	bsc	PROPN
aijssr-173	176	27	implementation	implementation	NOUN
aijssr-173	176	28	or	or	CCONJ
aijssr-173	176	29	strategy	strategy	NOUN
aijssr-173	176	30	implementation	implementation	NOUN
aijssr-173	176	31	and	and	CCONJ
aijssr-173	176	32	the	the	DET
aijssr-173	176	33	way	way	NOUN
aijssr-173	176	34	forward	forward	ADV
aijssr-173	176	35	.	.	PUNCT
aijssr-173	177	1	thus	thus	ADV
aijssr-173	177	2	,	,	PUNCT
aijssr-173	177	3	the	the	DET
aijssr-173	177	4	study	study	NOUN
aijssr-173	177	5	sets	set	VERB
aijssr-173	177	6	a	a	DET
aijssr-173	177	7	roadmap	roadmap	NOUN
aijssr-173	177	8	to	to	PART
aijssr-173	177	9	show	show	VERB
aijssr-173	177	10	the	the	DET
aijssr-173	177	11	implementing	implement	VERB
aijssr-173	177	12	a	a	DET
aijssr-173	177	13	hitch	hitch	NOUN
aijssr-173	177	14	-	-	PUNCT
aijssr-173	177	15	free	free	ADJ
aijssr-173	177	16	bsc	bsc	NOUN
aijssr-173	177	17	that	that	PRON
aijssr-173	177	18	is	be	AUX
aijssr-173	177	19	devoid	devoid	ADJ
aijssr-173	177	20	of	of	ADP
aijssr-173	177	21	the	the	DET
aijssr-173	177	22	issues	issue	NOUN
aijssr-173	177	23	bordering	border	VERB
aijssr-173	177	24	the	the	DET
aijssr-173	177	25	implementation	implementation	NOUN
aijssr-173	177	26	process	process	NOUN
aijssr-173	177	27	,	,	PUNCT
aijssr-173	177	28	hence	hence	ADV
aijssr-173	177	29	ensures	ensure	VERB
aijssr-173	177	30	the	the	DET
aijssr-173	177	31	sustenance	sustenance	NOUN
aijssr-173	177	32	of	of	ADP
aijssr-173	177	33	effective	effective	ADJ
aijssr-173	177	34	performance	performance	NOUN
aijssr-173	177	35	management	management	NOUN
aijssr-173	177	36	as	as	ADP
aijssr-173	177	37	a	a	DET
aijssr-173	177	38	recommendation	recommendation	NOUN
aijssr-173	177	39	,	,	PUNCT
aijssr-173	177	40	understanding	understand	VERB
aijssr-173	177	41	these	these	DET
aijssr-173	177	42	key	key	ADJ
aijssr-173	177	43	issues	issue	NOUN
aijssr-173	177	44	of	of	ADP
aijssr-173	177	45	bsc	bsc	PROPN
aijssr-173	177	46	pitfall	pitfall	NOUN
aijssr-173	177	47	will	will	AUX
aijssr-173	177	48	assist	assist	VERB
aijssr-173	177	49	in	in	ADP
aijssr-173	177	50	giving	give	VERB
aijssr-173	177	51	valuable	valuable	ADJ
aijssr-173	177	52	insight	insight	NOUN
aijssr-173	177	53	to	to	ADP
aijssr-173	177	54	managers	manager	NOUN
aijssr-173	177	55	,	,	PUNCT
aijssr-173	177	56	especially	especially	ADV
aijssr-173	177	57	those	those	PRON
aijssr-173	177	58	that	that	PRON
aijssr-173	177	59	are	be	AUX
aijssr-173	177	60	struggling	struggle	VERB
aijssr-173	177	61	with	with	ADP
aijssr-173	177	62	the	the	DET
aijssr-173	177	63	bsc	bsc	PROPN
aijssr-173	177	64	implementation	implementation	NOUN
aijssr-173	177	65	process	process	NOUN
aijssr-173	177	66	or	or	CCONJ
aijssr-173	177	67	other	other	ADJ
aijssr-173	177	68	related	relate	VERB
aijssr-173	177	69	management	management	NOUN
aijssr-173	177	70	concepts	concept	NOUN
aijssr-173	177	71	.	.	PUNCT
aijssr-173	178	1	to	to	PART
aijssr-173	178	2	achieve	achieve	VERB
aijssr-173	178	3	a	a	DET
aijssr-173	178	4	successful	successful	ADJ
aijssr-173	178	5	bsc	bsc	PROPN
aijssr-173	178	6	implementation	implementation	NOUN
aijssr-173	178	7	requires	require	VERB
aijssr-173	178	8	the	the	DET
aijssr-173	178	9	proper	proper	ADJ
aijssr-173	178	10	articulation	articulation	NOUN
aijssr-173	178	11	and	and	CCONJ
aijssr-173	178	12	implementation	implementation	NOUN
aijssr-173	178	13	of	of	ADP
aijssr-173	178	14	the	the	DET
aijssr-173	178	15	holistic	holistic	ADJ
aijssr-173	178	16	framework	framework	NOUN
aijssr-173	178	17	of	of	ADP
aijssr-173	178	18	bsc	bsc	PROPN
aijssr-173	178	19	as	as	SCONJ
aijssr-173	178	20	presented	present	VERB
aijssr-173	178	21	by	by	ADP
aijssr-173	178	22	kaplan	kaplan	PROPN
aijssr-173	178	23	and	and	CCONJ
aijssr-173	178	24	norton	norton	PROPN
aijssr-173	178	25	.	.	PUNCT
aijssr-173	179	1	moreover	moreover	ADV
aijssr-173	179	2	,	,	PUNCT
aijssr-173	179	3	based	base	VERB
aijssr-173	179	4	on	on	ADP
aijssr-173	179	5	the	the	DET
aijssr-173	179	6	outcome	outcome	NOUN
aijssr-173	179	7	of	of	ADP
aijssr-173	179	8	this	this	DET
aijssr-173	179	9	study	study	NOUN
aijssr-173	179	10	,	,	PUNCT
aijssr-173	179	11	as	as	ADP
aijssr-173	179	12	a	a	DET
aijssr-173	179	13	prerequisite	prerequisite	NOUN
aijssr-173	179	14	to	to	ADP
aijssr-173	179	15	implementing	implement	VERB
aijssr-173	179	16	a	a	DET
aijssr-173	179	17	successful	successful	ADJ
aijssr-173	179	18	bsc	bsc	NOUN
aijssr-173	179	19	,	,	PUNCT
aijssr-173	179	20	it	it	PRON
aijssr-173	179	21	is	be	AUX
aijssr-173	179	22	highly	highly	ADV
aijssr-173	179	23	recommended	recommend	VERB
aijssr-173	179	24	that	that	SCONJ
aijssr-173	179	25	institution	institution	NOUN
aijssr-173	179	26	of	of	ADP
aijssr-173	179	27	higher	high	ADJ
aijssr-173	179	28	learning	learning	NOUN
aijssr-173	179	29	needs	need	VERB
aijssr-173	179	30	to	to	PART
aijssr-173	179	31	identify	identify	VERB
aijssr-173	179	32	the	the	DET
aijssr-173	179	33	issues	issue	NOUN
aijssr-173	179	34	bordering	border	VERB
aijssr-173	179	35	its	its	PRON
aijssr-173	179	36	bsc	bsc	PROPN
aijssr-173	179	37	implementation	implementation	NOUN
aijssr-173	179	38	process	process	NOUN
aijssr-173	179	39	so	so	SCONJ
aijssr-173	179	40	as	as	SCONJ
aijssr-173	179	41	to	to	PART
aijssr-173	179	42	be	be	AUX
aijssr-173	179	43	able	able	ADJ
aijssr-173	179	44	to	to	PART
aijssr-173	179	45	derive	derive	VERB
aijssr-173	179	46	the	the	DET
aijssr-173	179	47	benefit	benefit	NOUN
aijssr-173	179	48	arising	arise	VERB
aijssr-173	179	49	from	from	ADP
aijssr-173	179	50	implementing	implement	VERB
aijssr-173	179	51	a	a	DET
aijssr-173	179	52	successful	successful	ADJ
aijssr-173	179	53	bsc	bsc	PROPN
aijssr-173	179	54	model	model	NOUN
aijssr-173	179	55	thereby	thereby	ADV
aijssr-173	179	56	improving	improve	VERB
aijssr-173	179	57	and	and	CCONJ
aijssr-173	179	58	sustaining	sustain	VERB
aijssr-173	179	59	its	its	PRON
aijssr-173	179	60	overall	overall	ADJ
aijssr-173	179	61	performance	performance	NOUN
aijssr-173	179	62	.	.	PUNCT
aijssr-173	180	1	the	the	DET
aijssr-173	180	2	major	major	ADJ
aijssr-173	180	3	limitation	limitation	NOUN
aijssr-173	180	4	of	of	ADP
aijssr-173	180	5	this	this	DET
aijssr-173	180	6	study	study	NOUN
aijssr-173	180	7	stems	stem	VERB
aijssr-173	180	8	from	from	ADP
aijssr-173	180	9	the	the	DET
aijssr-173	180	10	conceptuality	conceptuality	NOUN
aijssr-173	180	11	of	of	ADP
aijssr-173	180	12	the	the	DET
aijssr-173	180	13	research	research	NOUN
aijssr-173	180	14	.	.	PUNCT
aijssr-173	181	1	thus	thus	ADV
aijssr-173	181	2	,	,	PUNCT
aijssr-173	181	3	future	future	ADJ
aijssr-173	181	4	studies	study	NOUN
aijssr-173	181	5	should	should	AUX
aijssr-173	181	6	consider	consider	VERB
aijssr-173	181	7	conducting	conduct	VERB
aijssr-173	181	8	the	the	DET
aijssr-173	181	9	empirical	empirical	ADJ
aijssr-173	181	10	study	study	NOUN
aijssr-173	181	11	so	so	SCONJ
aijssr-173	181	12	as	as	SCONJ
aijssr-173	181	13	to	to	PART
aijssr-173	181	14	ensure	ensure	VERB
aijssr-173	181	15	more	more	ADJ
aijssr-173	181	16	detail	detail	NOUN
aijssr-173	181	17	investigations	investigation	NOUN
aijssr-173	181	18	into	into	ADP
aijssr-173	181	19	bsc	bsc	PROPN
aijssr-173	181	20	implementation	implementation	NOUN
aijssr-173	181	21	pitfalls	pitfall	NOUN
aijssr-173	181	22	and	and	CCONJ
aijssr-173	181	23	dysfunctions	dysfunction	NOUN
aijssr-173	181	24	because	because	SCONJ
aijssr-173	181	25	different	different	ADJ
aijssr-173	181	26	types	type	NOUN
aijssr-173	181	27	of	of	ADP
aijssr-173	181	28	bsc	bsc	PROPN
aijssr-173	181	29	implementation	implementation	NOUN
aijssr-173	181	30	issues	issue	NOUN
aijssr-173	181	31	can	can	AUX
aijssr-173	181	32	arise	arise	VERB
aijssr-173	181	33	at	at	ADP
aijssr-173	181	34	a	a	DET
aijssr-173	181	35	different	different	ADJ
aijssr-173	181	36	point	point	NOUN
aijssr-173	181	37	during	during	ADP
aijssr-173	181	38	the	the	DET
aijssr-173	181	39	course	course	NOUN
aijssr-173	181	40	of	of	ADP
aijssr-173	181	41	bsc	bsc	PROPN
aijssr-173	181	42	implementation	implementation	NOUN
aijssr-173	181	43	process	process	NOUN
aijssr-173	181	44	,	,	PUNCT
aijssr-173	181	45	particularly	particularly	ADV
aijssr-173	181	46	in	in	ADP
aijssr-173	181	47	the	the	DET
aijssr-173	181	48	npgos	npgo	NOUN
aijssr-173	181	49	.	.	PUNCT
aijssr-173	182	1	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	182	2	american	american	PROPN
aijssr-173	182	3	international	international	PROPN
aijssr-173	182	4	journal	journal	PROPN
aijssr-173	182	5	of	of	ADP
aijssr-173	182	6	social	social	ADJ
aijssr-173	182	7	science	science	NOUN
aijssr-173	182	8	research	research	NOUN
aijssr-173	182	9	vol	vol	NOUN
aijssr-173	182	10	.	.	PROPN
aijssr-173	183	1	2	2	NUM
aijssr-173	183	2	,	,	PUNCT
aijssr-173	183	3	no	no	INTJ
aijssr-173	183	4	.	.	NOUN
aijssr-173	183	5	2	2	NUM
aijssr-173	183	6	;	;	PUNCT
aijssr-173	183	7	2018	2018	NUM
aijssr-173	183	8	8	8	NUM
aijssr-173	183	9	acknowledgements	acknowledgement	NOUN
aijssr-173	183	10	i	i	PRON
aijssr-173	183	11	want	want	VERB
aijssr-173	183	12	express	express	VERB
aijssr-173	183	13	my	my	PRON
aijssr-173	183	14	sincere	sincere	ADJ
aijssr-173	183	15	heartfelt	heartfelt	ADJ
aijssr-173	183	16	gratitude	gratitude	NOUN
aijssr-173	183	17	to	to	ADP
aijssr-173	183	18	dr	dr	PROPN
aijssr-173	183	19	.	.	PROPN
aijssr-173	183	20	hazeline	hazeline	PROPN
aijssr-173	183	21	ayoup	ayoup	PROPN
aijssr-173	183	22	for	for	ADP
aijssr-173	183	23	her	her	PRON
aijssr-173	183	24	valuable	valuable	ADJ
aijssr-173	183	25	input	input	NOUN
aijssr-173	183	26	and	and	CCONJ
aijssr-173	183	27	contribution	contribution	NOUN
aijssr-173	183	28	.	.	PUNCT
aijssr-173	184	1	this	this	DET
aijssr-173	184	2	article	article	NOUN
aijssr-173	184	3	would	would	AUX
aijssr-173	184	4	not	not	PART
aijssr-173	184	5	have	have	AUX
aijssr-173	184	6	been	be	AUX
aijssr-173	184	7	possible	possible	ADJ
aijssr-173	184	8	without	without	ADP
aijssr-173	184	9	her	her	PRON
aijssr-173	184	10	resourceful	resourceful	ADJ
aijssr-173	184	11	supervision	supervision	NOUN
aijssr-173	184	12	and	and	CCONJ
aijssr-173	184	13	guidance	guidance	NOUN
aijssr-173	184	14	.	.	PUNCT
aijssr-173	185	1	references	reference	NOUN
aijssr-173	185	2	aaltonen	aaltonen	PROPN
aijssr-173	185	3	,	,	PUNCT
aijssr-173	185	4	p.	p.	PROPN
aijssr-173	185	5	,	,	PUNCT
aijssr-173	185	6	&	&	CCONJ
aijssr-173	185	7	ikävalko	ikävalko	PROPN
aijssr-173	185	8	,	,	PUNCT
aijssr-173	185	9	h.	h.	PROPN
aijssr-173	186	1	(	(	PUNCT
aijssr-173	186	2	2002).implementing	2002).implementing	NOUN
aijssr-173	186	3	strategies	strategy	NOUN
aijssr-173	186	4	successfully.integrated	successfully.integrate	VERB
aijssr-173	186	5	manufacturing	manufacturing	NOUN
aijssr-173	186	6	systems	system	NOUN
aijssr-173	186	7	,	,	PUNCT
aijssr-173	186	8	13(6	13(6	PROPN
aijssr-173	186	9	)	)	PUNCT
aijssr-173	186	10	,	,	PUNCT
aijssr-173	186	11	415	415	NUM
aijssr-173	186	12	-	-	SYM
aijssr-173	186	13	418	418	NUM
aijssr-173	186	14	.	.	PUNCT
aijssr-173	187	1	ahn	ahn	PROPN
aijssr-173	187	2	,	,	PUNCT
aijssr-173	187	3	h.	h.	PROPN
aijssr-173	187	4	(	(	PUNCT
aijssr-173	187	5	2001	2001	NUM
aijssr-173	187	6	)	)	PUNCT
aijssr-173	187	7	.	.	PUNCT
aijssr-173	188	1	applying	apply	VERB
aijssr-173	188	2	the	the	DET
aijssr-173	188	3	balanced	balanced	ADJ
aijssr-173	188	4	scorecard	scorecard	NOUN
aijssr-173	188	5	concept	concept	NOUN
aijssr-173	188	6	:	:	PUNCT
aijssr-173	188	7	an	an	DET
aijssr-173	188	8	experience	experience	NOUN
aijssr-173	188	9	report.long	report.long	NOUN
aijssr-173	188	10	range	range	NOUN
aijssr-173	188	11	planning	planning	NOUN
aijssr-173	188	12	,	,	PUNCT
aijssr-173	188	13	34(4	34(4	NUM
aijssr-173	188	14	)	)	PUNCT
aijssr-173	188	15	,	,	PUNCT
aijssr-173	188	16	441461	441461	NUM
aijssr-173	188	17	.	.	PUNCT
aijssr-173	189	1	alexander	alexander	PROPN
aijssr-173	189	2	,	,	PUNCT
aijssr-173	189	3	l.	l.	PROPN
aijssr-173	189	4	d.	d.	PROPN
aijssr-173	189	5	(	(	PUNCT
aijssr-173	189	6	1985	1985	NUM
aijssr-173	189	7	)	)	PUNCT
aijssr-173	189	8	.	.	PUNCT
aijssr-173	190	1	successfully	successfully	ADV
aijssr-173	190	2	implementing	implement	VERB
aijssr-173	190	3	strategic	strategic	ADJ
aijssr-173	190	4	decisions.long	decisions.long	ADJ
aijssr-173	190	5	range	range	NOUN
aijssr-173	190	6	planning	planning	NOUN
aijssr-173	190	7	,	,	PUNCT
aijssr-173	190	8	18(3	18(3	NUM
aijssr-173	190	9	)	)	PUNCT
aijssr-173	190	10	,	,	PUNCT
aijssr-173	190	11	91	91	NUM
aijssr-173	190	12	-	-	SYM
aijssr-173	190	13	97	97	NUM
aijssr-173	190	14	.	.	PUNCT
aijssr-173	191	1	al	al	PROPN
aijssr-173	191	2	-	-	PUNCT
aijssr-173	191	3	zwyalif	zwyalif	PROPN
aijssr-173	191	4	,	,	PUNCT
aijssr-173	191	5	i.	i.	NOUN
aijssr-173	191	6	m.	m.	PROPN
aijssr-173	191	7	(	(	PUNCT
aijssr-173	191	8	2012	2012	NUM
aijssr-173	191	9	)	)	PUNCT
aijssr-173	191	10	.	.	PUNCT
aijssr-173	192	1	the	the	DET
aijssr-173	192	2	possibility	possibility	NOUN
aijssr-173	192	3	of	of	ADP
aijssr-173	192	4	implementing	implement	VERB
aijssr-173	192	5	balanced	balanced	ADJ
aijssr-173	192	6	scorecard	scorecard	NOUN
aijssr-173	192	7	in	in	ADP
aijssr-173	192	8	jordanian	jordanian	ADJ
aijssr-173	192	9	private	private	ADJ
aijssr-173	192	10	universities	university	NOUN
aijssr-173	192	11	.	.	PUNCT
aijssr-173	193	1	international	international	ADJ
aijssr-173	193	2	business	business	NOUN
aijssr-173	193	3	research	research	NOUN
aijssr-173	193	4	,	,	PUNCT
aijssr-173	193	5	5(11	5(11	NUM
aijssr-173	193	6	)	)	PUNCT
aijssr-173	193	7	,	,	PUNCT
aijssr-173	193	8	113	113	NUM
aijssr-173	193	9	.	.	PUNCT
aijssr-173	193	10	anjomshoae	anjomshoae	NOUN
aijssr-173	193	11	,	,	PUNCT
aijssr-173	193	12	a.	a.	NOUN
aijssr-173	193	13	,	,	PUNCT
aijssr-173	193	14	hassan	hassan	PROPN
aijssr-173	193	15	,	,	PUNCT
aijssr-173	193	16	a.	a.	PROPN
aijssr-173	193	17	,	,	PUNCT
aijssr-173	193	18	kunz	kunz	PROPN
aijssr-173	193	19	,	,	PUNCT
aijssr-173	193	20	n.	n.	PROPN
aijssr-173	193	21	,	,	PUNCT
aijssr-173	193	22	wong	wong	PROPN
aijssr-173	193	23	,	,	PUNCT
aijssr-173	193	24	k.	k.	PROPN
aijssr-173	193	25	y.	y.	PROPN
aijssr-173	193	26	,	,	PUNCT
aijssr-173	193	27	&	&	CCONJ
aijssr-173	193	28	de	de	PROPN
aijssr-173	193	29	leeuw	leeuw	PROPN
aijssr-173	193	30	,	,	PUNCT
aijssr-173	193	31	s.	s.	PROPN
aijssr-173	193	32	(	(	PUNCT
aijssr-173	193	33	2017	2017	NUM
aijssr-173	193	34	)	)	PUNCT
aijssr-173	193	35	.	.	PUNCT
aijssr-173	194	1	toward	toward	ADP
aijssr-173	194	2	a	a	DET
aijssr-173	194	3	dynamic	dynamic	ADJ
aijssr-173	194	4	balanced	balanced	ADJ
aijssr-173	194	5	scorecard	scorecard	NOUN
aijssr-173	194	6	model	model	NOUN
aijssr-173	194	7	for	for	ADP
aijssr-173	194	8	humanitarian	humanitarian	ADJ
aijssr-173	194	9	relief	relief	NOUN
aijssr-173	194	10	organizations	organization	NOUN
aijssr-173	194	11	’	'	PUNCT
aijssr-173	194	12	performance	performance	NOUN
aijssr-173	194	13	management.journal	management.journal	ADJ
aijssr-173	194	14	of	of	ADP
aijssr-173	194	15	humanitarian	humanitarian	ADJ
aijssr-173	194	16	logistics	logistic	NOUN
aijssr-173	194	17	and	and	CCONJ
aijssr-173	194	18	supply	supply	NOUN
aijssr-173	194	19	chain	chain	NOUN
aijssr-173	194	20	management	management	NOUN
aijssr-173	194	21	,	,	PUNCT
aijssr-173	194	22	7(2	7(2	NUM
aijssr-173	194	23	)	)	PUNCT
aijssr-173	194	24	,	,	PUNCT
aijssr-173	194	25	194	194	NUM
aijssr-173	194	26	-	-	SYM
aijssr-173	194	27	218	218	NUM
aijssr-173	194	28	.	.	PUNCT
aijssr-173	195	1	atkinson	atkinson	PROPN
aijssr-173	195	2	,	,	PUNCT
aijssr-173	195	3	h.	h.	PROPN
aijssr-173	195	4	(	(	PUNCT
aijssr-173	195	5	2006	2006	NUM
aijssr-173	195	6	)	)	PUNCT
aijssr-173	195	7	.	.	PUNCT
aijssr-173	196	1	strategy	strategy	NOUN
aijssr-173	196	2	implementation	implementation	NOUN
aijssr-173	196	3	:	:	PUNCT
aijssr-173	196	4	a	a	DET
aijssr-173	196	5	role	role	NOUN
aijssr-173	196	6	for	for	ADP
aijssr-173	196	7	the	the	DET
aijssr-173	196	8	balanced	balanced	ADJ
aijssr-173	196	9	scorecard	scorecard	NOUN
aijssr-173	196	10	?	?	PUNCT
aijssr-173	197	1	management	management	NOUN
aijssr-173	197	2	decision	decision	NOUN
aijssr-173	197	3	,	,	PUNCT
aijssr-173	197	4	44(10	44(10	NOUN
aijssr-173	197	5	)	)	PUNCT
aijssr-173	197	6	,	,	PUNCT
aijssr-173	197	7	1441	1441	NUM
aijssr-173	197	8	-	-	SYM
aijssr-173	197	9	1460	1460	NUM
aijssr-173	197	10	.	.	PUNCT
aijssr-173	198	1	ayoup	ayoup	PROPN
aijssr-173	198	2	,	,	PUNCT
aijssr-173	198	3	h.	h.	PROPN
aijssr-173	198	4	(	(	PUNCT
aijssr-173	198	5	2009	2009	NUM
aijssr-173	198	6	)	)	PUNCT
aijssr-173	198	7	.	.	PUNCT
aijssr-173	199	1	observational	observational	ADJ
aijssr-173	199	2	assessment	assessment	NOUN
aijssr-173	199	3	of	of	ADP
aijssr-173	199	4	the	the	DET
aijssr-173	199	5	balanced	balanced	ADJ
aijssr-173	199	6	scorecard	scorecard	NOUN
aijssr-173	199	7	strategic	strategic	ADJ
aijssr-173	199	8	alignment	alignment	NOUN
aijssr-173	199	9	process	process	NOUN
aijssr-173	199	10	:	:	PUNCT
aijssr-173	199	11	a	a	DET
aijssr-173	199	12	study	study	NOUN
aijssr-173	199	13	of	of	ADP
aijssr-173	199	14	a	a	DET
aijssr-173	199	15	utility	utility	NOUN
aijssr-173	199	16	company	company	NOUN
aijssr-173	199	17	.	.	PUNCT
aijssr-173	200	1	ayoup	ayoup	PROPN
aijssr-173	200	2	,	,	PUNCT
aijssr-173	200	3	h.	h.	PROPN
aijssr-173	200	4	,	,	PUNCT
aijssr-173	200	5	omar	omar	PROPN
aijssr-173	200	6	,	,	PUNCT
aijssr-173	200	7	n.	n.	PROPN
aijssr-173	200	8	h.	h.	PROPN
aijssr-173	200	9	,	,	PUNCT
aijssr-173	200	10	&	&	CCONJ
aijssr-173	200	11	rahman	rahman	PROPN
aijssr-173	200	12	,	,	PUNCT
aijssr-173	200	13	i.	i.	PROPN
aijssr-173	200	14	k.	k.	PROPN
aijssr-173	200	15	a.	a.	PROPN
aijssr-173	201	1	(	(	PUNCT
aijssr-173	201	2	2010	2010	NUM
aijssr-173	201	3	,	,	PUNCT
aijssr-173	201	4	december	december	PROPN
aijssr-173	201	5	)	)	PUNCT
aijssr-173	201	6	.	.	PUNCT
aijssr-173	202	1	strategy	strategy	NOUN
aijssr-173	202	2	maps	map	NOUN
aijssr-173	202	3	as	as	ADP
aijssr-173	202	4	a	a	DET
aijssr-173	202	5	communication	communication	NOUN
aijssr-173	202	6	tool	tool	NOUN
aijssr-173	202	7	in	in	ADP
aijssr-173	202	8	balanced	balanced	ADJ
aijssr-173	202	9	scorecard	scorecard	NOUN
aijssr-173	202	10	implementation	implementation	NOUN
aijssr-173	202	11	:	:	PUNCT
aijssr-173	202	12	study	study	NOUN
aijssr-173	202	13	of	of	ADP
aijssr-173	202	14	a	a	DET
aijssr-173	202	15	malaysian	malaysian	ADJ
aijssr-173	202	16	utility	utility	NOUN
aijssr-173	202	17	company	company	NOUN
aijssr-173	202	18	.	.	PUNCT
aijssr-173	203	1	in	in	ADP
aijssr-173	203	2	science	science	NOUN
aijssr-173	203	3	and	and	CCONJ
aijssr-173	203	4	social	social	ADJ
aijssr-173	203	5	research	research	NOUN
aijssr-173	203	6	(	(	PUNCT
aijssr-173	203	7	cssr	cssr	PROPN
aijssr-173	203	8	)	)	PUNCT
aijssr-173	203	9	,	,	PUNCT
aijssr-173	203	10	2010	2010	NUM
aijssr-173	203	11	international	international	ADJ
aijssr-173	203	12	conference	conference	NOUN
aijssr-173	203	13	on	on	ADP
aijssr-173	203	14	(	(	PUNCT
aijssr-173	203	15	pp	pp	ADJ
aijssr-173	203	16	.	.	PUNCT
aijssr-173	203	17	48	48	NUM
aijssr-173	203	18	-	-	SYM
aijssr-173	203	19	52	52	NUM
aijssr-173	203	20	)	)	PUNCT
aijssr-173	203	21	.	.	PUNCT
aijssr-173	204	1	ieee	ieee	PROPN
aijssr-173	204	2	.	.	PUNCT
aijssr-173	205	1	ayoup	ayoup	PROPN
aijssr-173	205	2	,	,	PUNCT
aijssr-173	205	3	h.	h.	PROPN
aijssr-173	205	4	,	,	PUNCT
aijssr-173	205	5	omar	omar	PROPN
aijssr-173	205	6	,	,	PUNCT
aijssr-173	205	7	n.	n.	NOUN
aijssr-173	205	8	,	,	PUNCT
aijssr-173	205	9	&	&	CCONJ
aijssr-173	205	10	rahman	rahman	PROPN
aijssr-173	205	11	,	,	PUNCT
aijssr-173	205	12	i.	i.	PROPN
aijssr-173	205	13	k.	k.	PROPN
aijssr-173	205	14	a.	a.	PROPN
aijssr-173	206	1	(	(	PUNCT
aijssr-173	206	2	2015a).behavioural	2015a).behavioural	ADJ
aijssr-173	206	3	factors	factor	NOUN
aijssr-173	206	4	affecting	affect	VERB
aijssr-173	206	5	strategic	strategic	ADJ
aijssr-173	206	6	alignment	alignment	NOUN
aijssr-173	206	7	based	base	VERB
aijssr-173	206	8	on	on	ADP
aijssr-173	206	9	the	the	DET
aijssr-173	206	10	balanced	balanced	ADJ
aijssr-173	206	11	scorecard	scorecard	NOUN
aijssr-173	206	12	framework	framework	NOUN
aijssr-173	206	13	:	:	PUNCT
aijssr-173	206	14	evidence	evidence	NOUN
aijssr-173	206	15	from	from	ADP
aijssr-173	206	16	a	a	DET
aijssr-173	206	17	malaysian	malaysian	ADJ
aijssr-173	206	18	company	company	NOUN
aijssr-173	206	19	.	.	PUNCT
aijssr-173	207	1	ayoup	ayoup	PROPN
aijssr-173	207	2	,	,	PUNCT
aijssr-173	207	3	h.	h.	PROPN
aijssr-173	207	4	,	,	PUNCT
aijssr-173	207	5	omar	omar	PROPN
aijssr-173	207	6	,	,	PUNCT
aijssr-173	207	7	n.	n.	NOUN
aijssr-173	207	8	,	,	PUNCT
aijssr-173	207	9	&	&	CCONJ
aijssr-173	207	10	rahman	rahman	PROPN
aijssr-173	207	11	,	,	PUNCT
aijssr-173	207	12	i.	i.	PROPN
aijssr-173	207	13	k.	k.	PROPN
aijssr-173	207	14	a.	a.	PROPN
aijssr-173	208	1	(	(	PUNCT
aijssr-173	208	2	2016	2016	NUM
aijssr-173	208	3	)	)	PUNCT
aijssr-173	208	4	.	.	PUNCT
aijssr-173	209	1	balanced	balanced	ADJ
aijssr-173	209	2	scorecard	scorecard	NOUN
aijssr-173	209	3	and	and	CCONJ
aijssr-173	209	4	strategic	strategic	ADJ
aijssr-173	209	5	alignment	alignment	NOUN
aijssr-173	209	6	:	:	PUNCT
aijssr-173	209	7	a	a	DET
aijssr-173	209	8	malaysian	malaysian	ADJ
aijssr-173	209	9	case	case	NOUN
aijssr-173	209	10	.	.	PUNCT
aijssr-173	210	1	international	international	ADJ
aijssr-173	210	2	journal	journal	PROPN
aijssr-173	210	3	of	of	ADP
aijssr-173	210	4	economics	economic	NOUN
aijssr-173	210	5	and	and	CCONJ
aijssr-173	210	6	financial	financial	ADJ
aijssr-173	210	7	issues	issue	NOUN
aijssr-173	210	8	,	,	PUNCT
aijssr-173	210	9	6(4s	6(4s	NUM
aijssr-173	210	10	)	)	PUNCT
aijssr-173	210	11	.	.	PUNCT
aijssr-173	211	1	ayoup	ayoup	PROPN
aijssr-173	211	2	,	,	PUNCT
aijssr-173	211	3	h.	h.	PROPN
aijssr-173	211	4	,	,	PUNCT
aijssr-173	211	5	omar	omar	PROPN
aijssr-173	211	6	,	,	PUNCT
aijssr-173	211	7	n.	n.	NOUN
aijssr-173	211	8	,	,	PUNCT
aijssr-173	211	9	&	&	CCONJ
aijssr-173	211	10	rahman	rahman	PROPN
aijssr-173	211	11	,	,	PUNCT
aijssr-173	211	12	i.	i.	PROPN
aijssr-173	211	13	k.	k.	PROPN
aijssr-173	211	14	a.	a.	PROPN
aijssr-173	211	15	(	(	PUNCT
aijssr-173	211	16	2015b	2015b	NUM
aijssr-173	211	17	)	)	PUNCT
aijssr-173	211	18	.	.	PUNCT
aijssr-173	212	1	managing	manage	VERB
aijssr-173	212	2	strategic	strategic	ADJ
aijssr-173	212	3	alignment	alignment	NOUN
aijssr-173	212	4	using	use	VERB
aijssr-173	212	5	the	the	DET
aijssr-173	212	6	balanced	balanced	ADJ
aijssr-173	212	7	scorecard	scorecard	NOUN
aijssr-173	212	8	:	:	PUNCT
aijssr-173	212	9	a	a	DET
aijssr-173	212	10	malaysian	malaysian	ADJ
aijssr-173	212	11	company	company	NOUN
aijssr-173	212	12	’s	’s	PART
aijssr-173	212	13	experience	experience	NOUN
aijssr-173	212	14	.	.	PUNCT
aijssr-173	213	1	azizan	azizan	PROPN
aijssr-173	213	2	,	,	PUNCT
aijssr-173	213	3	h.	h.	PROPN
aijssr-173	214	1	(	(	PUNCT
aijssr-173	214	2	2007).ready	2007).ready	NUM
aijssr-173	214	3	for	for	ADP
aijssr-173	214	4	the	the	DET
aijssr-173	214	5	big	big	ADJ
aijssr-173	214	6	leap.the	leap.the	PRON
aijssr-173	214	7	star	star	NOUN
aijssr-173	214	8	newspaper	newspaper	NOUN
aijssr-173	214	9	.	.	PUNCT
aijssr-173	215	1	18	18	NUM
aijssr-173	215	2	november	november	PROPN
aijssr-173	215	3	,	,	PUNCT
aijssr-173	215	4	http://thestar.com.my/news/story,asp?file=/2007/11/1/8/education/19484775&sec=education	http://thestar.com.my/news/story,asp?file=/2007/11/1/8/education/19484775&sec=education	NOUN
aijssr-173	215	5	beer	beer	NOUN
aijssr-173	215	6	,	,	PUNCT
aijssr-173	215	7	m.	m.	NOUN
aijssr-173	215	8	,	,	PUNCT
aijssr-173	215	9	&	&	CCONJ
aijssr-173	215	10	eisenstat	eisenstat	PROPN
aijssr-173	215	11	,	,	PUNCT
aijssr-173	215	12	r.	r.	PROPN
aijssr-173	215	13	a.	a.	PROPN
aijssr-173	215	14	(	(	PUNCT
aijssr-173	215	15	2000).the	2000).the	NUM
aijssr-173	215	16	silent	silent	ADJ
aijssr-173	215	17	killers	killer	NOUN
aijssr-173	215	18	of	of	ADP
aijssr-173	215	19	strategy	strategy	NOUN
aijssr-173	215	20	implementation	implementation	NOUN
aijssr-173	215	21	and	and	CCONJ
aijssr-173	215	22	learning.sloan	learning.sloan	NOUN
aijssr-173	215	23	management	management	NOUN
aijssr-173	215	24	review	review	NOUN
aijssr-173	215	25	,	,	PUNCT
aijssr-173	215	26	41(4	41(4	NUM
aijssr-173	215	27	)	)	PUNCT
aijssr-173	215	28	,	,	PUNCT
aijssr-173	215	29	29	29	NUM
aijssr-173	215	30	.	.	PUNCT
aijssr-173	215	31	bergeron	bergeron	PROPN
aijssr-173	215	32	,	,	PUNCT
aijssr-173	215	33	f.	f.	PROPN
aijssr-173	215	34	,	,	PUNCT
aijssr-173	215	35	raymond	raymond	PROPN
aijssr-173	215	36	,	,	PUNCT
aijssr-173	215	37	l.	l.	PROPN
aijssr-173	215	38	&	&	CCONJ
aijssr-173	215	39	rivard	rivard	PROPN
aijssr-173	215	40	,	,	PUNCT
aijssr-173	215	41	s.	s.	PROPN
aijssr-173	215	42	(	(	PUNCT
aijssr-173	215	43	2003	2003	NUM
aijssr-173	215	44	)	)	PUNCT
aijssr-173	215	45	.	.	PUNCT
aijssr-173	216	1	ideal	ideal	ADJ
aijssr-173	216	2	patterns	pattern	NOUN
aijssr-173	216	3	of	of	ADP
aijssr-173	216	4	strategic	strategic	ADJ
aijssr-173	216	5	alignment	alignment	NOUN
aijssr-173	216	6	and	and	CCONJ
aijssr-173	216	7	business	business	NOUN
aijssr-173	216	8	performance.information	performance.information	NOUN
aijssr-173	216	9	&	&	CCONJ
aijssr-173	216	10	management	management	NOUN
aijssr-173	216	11	,	,	PUNCT
aijssr-173	216	12	41	41	NUM
aijssr-173	216	13	,	,	PUNCT
aijssr-173	216	14	1003	1003	NUM
aijssr-173	216	15	-	-	SYM
aijssr-173	216	16	1020	1020	NUM
aijssr-173	216	17	.	.	PUNCT
aijssr-173	217	1	bergeron	bergeron	PROPN
aijssr-173	217	2	,	,	PUNCT
aijssr-173	217	3	f.	f.	PROPN
aijssr-173	217	4	,	,	PUNCT
aijssr-173	217	5	raymond	raymond	PROPN
aijssr-173	217	6	,	,	PUNCT
aijssr-173	217	7	l.	l.	PROPN
aijssr-173	217	8	,	,	PUNCT
aijssr-173	217	9	&	&	CCONJ
aijssr-173	217	10	rivard	rivard	NOUN
aijssr-173	217	11	,	,	PUNCT
aijssr-173	217	12	s.	s.	PROPN
aijssr-173	217	13	(	(	PUNCT
aijssr-173	217	14	2004	2004	NUM
aijssr-173	217	15	)	)	PUNCT
aijssr-173	217	16	.	.	PUNCT
aijssr-173	218	1	ideal	ideal	ADJ
aijssr-173	218	2	patterns	pattern	NOUN
aijssr-173	218	3	of	of	ADP
aijssr-173	218	4	strategic	strategic	ADJ
aijssr-173	218	5	alignment	alignment	NOUN
aijssr-173	218	6	and	and	CCONJ
aijssr-173	218	7	business	business	NOUN
aijssr-173	218	8	performance.information	performance.information	NOUN
aijssr-173	218	9	&	&	CCONJ
aijssr-173	218	10	management	management	NOUN
aijssr-173	218	11	,	,	PUNCT
aijssr-173	218	12	41(8	41(8	PROPN
aijssr-173	218	13	)	)	PUNCT
aijssr-173	218	14	,	,	PUNCT
aijssr-173	218	15	1003	1003	NUM
aijssr-173	218	16	-	-	SYM
aijssr-173	218	17	1020	1020	NUM
aijssr-173	218	18	.	.	PUNCT
aijssr-173	219	1	binden	binden	PROPN
aijssr-173	219	2	,	,	PUNCT
aijssr-173	219	3	w.	w.	PROPN
aijssr-173	219	4	,	,	PUNCT
aijssr-173	219	5	mziu	mziu	PROPN
aijssr-173	219	6	,	,	PUNCT
aijssr-173	219	7	h.	h.	PROPN
aijssr-173	219	8	,	,	PUNCT
aijssr-173	219	9	&	&	CCONJ
aijssr-173	219	10	suhaimi	suhaimi	PROPN
aijssr-173	219	11	,	,	PUNCT
aijssr-173	219	12	m.	m.	NOUN
aijssr-173	219	13	a.	a.	NOUN
aijssr-173	219	14	(	(	PUNCT
aijssr-173	219	15	2014).employing	2014).employe	VERB
aijssr-173	219	16	the	the	DET
aijssr-173	219	17	balanced	balanced	ADJ
aijssr-173	219	18	scorecard	scorecard	NOUN
aijssr-173	219	19	(	(	PUNCT
aijssr-173	219	20	bsc	bsc	PROPN
aijssr-173	219	21	)	)	PUNCT
aijssr-173	219	22	to	to	PART
aijssr-173	219	23	measure	measure	VERB
aijssr-173	219	24	performance	performance	NOUN
aijssr-173	219	25	in	in	ADP
aijssr-173	219	26	higher	high	ADJ
aijssr-173	219	27	education–malaysia.international	education–malaysia.international	PROPN
aijssr-173	219	28	journal	journal	NOUN
aijssr-173	219	29	of	of	ADP
aijssr-173	219	30	information	information	NOUN
aijssr-173	219	31	and	and	CCONJ
aijssr-173	219	32	communication	communication	NOUN
aijssr-173	219	33	technology	technology	NOUN
aijssr-173	219	34	research	research	NOUN
aijssr-173	219	35	,	,	PUNCT
aijssr-173	219	36	4(1	4(1	NOUN
aijssr-173	219	37	)	)	PUNCT
aijssr-173	219	38	.	.	PUNCT
aijssr-173	220	1	braam	braam	NOUN
aijssr-173	220	2	,	,	PUNCT
aijssr-173	220	3	g.	g.	PROPN
aijssr-173	220	4	j.	j.	PROPN
aijssr-173	220	5	,	,	PUNCT
aijssr-173	220	6	&	&	CCONJ
aijssr-173	220	7	nijssen	nijssen	PROPN
aijssr-173	220	8	,	,	PUNCT
aijssr-173	220	9	e.	e.	PROPN
aijssr-173	220	10	j.	j.	PROPN
aijssr-173	220	11	(	(	PUNCT
aijssr-173	220	12	2004	2004	NUM
aijssr-173	220	13	)	)	PUNCT
aijssr-173	220	14	.	.	PUNCT
aijssr-173	221	1	performance	performance	NOUN
aijssr-173	221	2	effects	effect	NOUN
aijssr-173	221	3	of	of	ADP
aijssr-173	221	4	using	use	VERB
aijssr-173	221	5	the	the	DET
aijssr-173	221	6	balanced	balanced	ADJ
aijssr-173	221	7	scorecard	scorecard	NOUN
aijssr-173	221	8	:	:	PUNCT
aijssr-173	221	9	a	a	DET
aijssr-173	221	10	note	note	NOUN
aijssr-173	221	11	on	on	ADP
aijssr-173	221	12	the	the	DET
aijssr-173	221	13	dutch	dutch	PROPN
aijssr-173	221	14	experience	experience	NOUN
aijssr-173	221	15	.	.	PUNCT
aijssr-173	222	1	long	long	ADJ
aijssr-173	222	2	range	range	NOUN
aijssr-173	222	3	planning	planning	NOUN
aijssr-173	222	4	,	,	PUNCT
aijssr-173	222	5	37(4	37(4	PROPN
aijssr-173	222	6	)	)	PUNCT
aijssr-173	222	7	,	,	PUNCT
aijssr-173	222	8	335	335	NUM
aijssr-173	222	9	-	-	SYM
aijssr-173	222	10	349	349	NUM
aijssr-173	222	11	.	.	PUNCT
aijssr-173	223	1	cândido	cândido	PROPN
aijssr-173	223	2	,	,	PUNCT
aijssr-173	223	3	c.	c.	PROPN
aijssr-173	223	4	j.	j.	PROPN
aijssr-173	223	5	,	,	PUNCT
aijssr-173	223	6	&	&	CCONJ
aijssr-173	223	7	santos	santos	PROPN
aijssr-173	223	8	,	,	PUNCT
aijssr-173	223	9	s.	s.	PROPN
aijssr-173	223	10	p.	p.	PROPN
aijssr-173	223	11	(	(	PUNCT
aijssr-173	223	12	2015	2015	NUM
aijssr-173	223	13	)	)	PUNCT
aijssr-173	223	14	.	.	PUNCT
aijssr-173	224	1	strategy	strategy	NOUN
aijssr-173	224	2	implementation	implementation	NOUN
aijssr-173	224	3	:	:	PUNCT
aijssr-173	224	4	what	what	PRON
aijssr-173	224	5	is	be	AUX
aijssr-173	224	6	the	the	DET
aijssr-173	224	7	failure	failure	NOUN
aijssr-173	224	8	rate?.journal	rate?.journal	PROPN
aijssr-173	224	9	of	of	ADP
aijssr-173	224	10	management	management	NOUN
aijssr-173	224	11	&	&	CCONJ
aijssr-173	224	12	organization	organization	PROPN
aijssr-173	224	13	,	,	PUNCT
aijssr-173	224	14	21(2	21(2	NUM
aijssr-173	224	15	)	)	PUNCT
aijssr-173	224	16	,	,	PUNCT
aijssr-173	224	17	237	237	NUM
aijssr-173	224	18	-	-	SYM
aijssr-173	224	19	262	262	NUM
aijssr-173	224	20	.	.	PUNCT
aijssr-173	225	1	cano	cano	PROPN
aijssr-173	225	2	,	,	PUNCT
aijssr-173	225	3	j.	j.	PROPN
aijssr-173	225	4	a.	a.	PROPN
aijssr-173	225	5	,	,	PUNCT
aijssr-173	225	6	vergara	vergara	PROPN
aijssr-173	225	7	,	,	PUNCT
aijssr-173	225	8	j.	j.	PROPN
aijssr-173	225	9	j.	j.	PROPN
aijssr-173	225	10	,	,	PUNCT
aijssr-173	225	11	&	&	CCONJ
aijssr-173	225	12	puerta	puerta	PROPN
aijssr-173	225	13	,	,	PUNCT
aijssr-173	225	14	f.	f.	PROPN
aijssr-173	225	15	a.	a.	PROPN
aijssr-173	225	16	(	(	PUNCT
aijssr-173	225	17	2017	2017	NUM
aijssr-173	225	18	)	)	PUNCT
aijssr-173	225	19	.	.	PUNCT
aijssr-173	226	1	design	design	NOUN
aijssr-173	226	2	and	and	CCONJ
aijssr-173	226	3	implementation	implementation	NOUN
aijssr-173	226	4	of	of	ADP
aijssr-173	226	5	a	a	DET
aijssr-173	226	6	balanced	balanced	ADJ
aijssr-173	226	7	scorecard	scorecard	NOUN
aijssr-173	226	8	in	in	ADP
aijssr-173	226	9	a	a	DET
aijssr-173	226	10	colombian	colombian	ADJ
aijssr-173	226	11	company	company	NOUN
aijssr-173	226	12	.	.	PUNCT
aijssr-173	227	1	revistaespacios	revistaespacio	NOUN
aijssr-173	227	2	,	,	PUNCT
aijssr-173	227	3	38(31	38(31	NUM
aijssr-173	227	4	)	)	PUNCT
aijssr-173	227	5	.	.	PUNCT
aijssr-173	228	1	chan	chan	PROPN
aijssr-173	228	2	,	,	PUNCT
aijssr-173	228	3	y.	y.	PROPN
aijssr-173	228	4	c.	c.	PROPN
aijssr-173	228	5	l.	l.	PROPN
aijssr-173	228	6	(	(	PUNCT
aijssr-173	228	7	2004	2004	NUM
aijssr-173	228	8	)	)	PUNCT
aijssr-173	228	9	.	.	PUNCT
aijssr-173	229	1	performance	performance	NOUN
aijssr-173	229	2	measurement	measurement	NOUN
aijssr-173	229	3	and	and	CCONJ
aijssr-173	229	4	adoption	adoption	NOUN
aijssr-173	229	5	of	of	ADP
aijssr-173	229	6	balanced	balanced	ADJ
aijssr-173	229	7	scorecards	scorecard	NOUN
aijssr-173	229	8	:	:	PUNCT
aijssr-173	229	9	a	a	DET
aijssr-173	229	10	survey	survey	NOUN
aijssr-173	229	11	of	of	ADP
aijssr-173	229	12	municipal	municipal	ADJ
aijssr-173	229	13	governments	government	NOUN
aijssr-173	229	14	in	in	ADP
aijssr-173	229	15	the	the	DET
aijssr-173	229	16	usa	usa	PROPN
aijssr-173	229	17	and	and	CCONJ
aijssr-173	229	18	canada	canada	PROPN
aijssr-173	229	19	,	,	PUNCT
aijssr-173	229	20	the	the	DET
aijssr-173	229	21	international	international	ADJ
aijssr-173	229	22	journal	journal	NOUN
aijssr-173	229	23	of	of	ADP
aijssr-173	229	24	public	public	ADJ
aijssr-173	229	25	sector	sector	NOUN
aijssr-173	229	26	management	management	NOUN
aijssr-173	229	27	,	,	PUNCT
aijssr-173	229	28	17	17	NUM
aijssr-173	229	29	,	,	PUNCT
aijssr-173	229	30	3	3	NUM
aijssr-173	229	31	:	:	SYM
aijssr-173	229	32	204221	204221	NUM
aijssr-173	229	33	.	.	PUNCT
aijssr-173	230	1	chimtengo	chimtengo	PROPN
aijssr-173	230	2	,	,	PUNCT
aijssr-173	230	3	s.	s.	PROPN
aijssr-173	230	4	,	,	PUNCT
aijssr-173	230	5	mkandawire	mkandawire	NOUN
aijssr-173	230	6	,	,	PUNCT
aijssr-173	230	7	k.	k.	PROPN
aijssr-173	230	8	,	,	PUNCT
aijssr-173	230	9	&	&	CCONJ
aijssr-173	230	10	hanif	hanif	PROPN
aijssr-173	230	11	,	,	PUNCT
aijssr-173	230	12	r.	r.	PROPN
aijssr-173	230	13	(	(	PUNCT
aijssr-173	230	14	2017).an	2017).an	NUM
aijssr-173	230	15	evaluation	evaluation	NOUN
aijssr-173	230	16	of	of	ADP
aijssr-173	230	17	performance	performance	NOUN
aijssr-173	230	18	using	use	VERB
aijssr-173	230	19	the	the	DET
aijssr-173	230	20	balanced	balanced	ADJ
aijssr-173	230	21	scorecard	scorecard	NOUN
aijssr-173	230	22	model	model	NOUN
aijssr-173	230	23	for	for	ADP
aijssr-173	230	24	the	the	DET
aijssr-173	230	25	university	university	PROPN
aijssr-173	230	26	of	of	ADP
aijssr-173	230	27	malawi	malawi	PROPN
aijssr-173	230	28	's	's	PART
aijssr-173	230	29	polytechnic.african	polytechnic.african	PROPN
aijssr-173	230	30	journal	journal	NOUN
aijssr-173	230	31	of	of	ADP
aijssr-173	230	32	business	business	NOUN
aijssr-173	230	33	management	management	NOUN
aijssr-173	230	34	,	,	PUNCT
aijssr-173	230	35	11(4	11(4	NUM
aijssr-173	230	36	)	)	PUNCT
aijssr-173	230	37	,	,	PUNCT
aijssr-173	230	38	84	84	NUM
aijssr-173	230	39	.	.	PUNCT
aijssr-173	231	1	daneshasgari	daneshasgari	PROPN
aijssr-173	231	2	,	,	PUNCT
aijssr-173	231	3	s.	s.	PROPN
aijssr-173	231	4	,	,	PUNCT
aijssr-173	231	5	haeri	haeri	PROPN
aijssr-173	231	6	,	,	PUNCT
aijssr-173	231	7	a.	a.	NOUN
aijssr-173	231	8	,	,	PUNCT
aijssr-173	231	9	&	&	CCONJ
aijssr-173	231	10	jafari	jafari	PROPN
aijssr-173	231	11	,	,	PUNCT
aijssr-173	231	12	m.	m.	NOUN
aijssr-173	231	13	(	(	PUNCT
aijssr-173	231	14	2017).integration	2017).integration	NUM
aijssr-173	231	15	of	of	ADP
aijssr-173	231	16	balanced	balanced	ADJ
aijssr-173	231	17	scorecard	scorecard	NOUN
aijssr-173	231	18	and	and	CCONJ
aijssr-173	231	19	three	three	NUM
aijssr-173	231	20	-	-	PUNCT
aijssr-173	231	21	stage	stage	NOUN
aijssr-173	231	22	data	datum	NOUN
aijssr-173	231	23	envelopment	envelopment	ADJ
aijssr-173	231	24	analysis	analysis	NOUN
aijssr-173	231	25	approaches.iranian	approaches.iranian	PROPN
aijssr-173	231	26	journal	journal	NOUN
aijssr-173	231	27	of	of	ADP
aijssr-173	231	28	management	management	NOUN
aijssr-173	231	29	studies	study	NOUN
aijssr-173	231	30	,	,	PUNCT
aijssr-173	231	31	10(2	10(2	NUM
aijssr-173	231	32	)	)	PUNCT
aijssr-173	231	33	,	,	PUNCT
aijssr-173	231	34	527	527	NUM
aijssr-173	231	35	-	-	SYM
aijssr-173	231	36	550	550	NUM
aijssr-173	231	37	.	.	PUNCT
aijssr-173	232	1	davis	davis	PROPN
aijssr-173	232	2	,	,	PUNCT
aijssr-173	232	3	s.	s.	PROPN
aijssr-173	232	4	&	&	CCONJ
aijssr-173	232	5	albright	albright	PROPN
aijssr-173	232	6	,	,	PUNCT
aijssr-173	232	7	t.	t.	PROPN
aijssr-173	232	8	(	(	PUNCT
aijssr-173	232	9	2004	2004	NUM
aijssr-173	232	10	)	)	PUNCT
aijssr-173	232	11	.	.	PUNCT
aijssr-173	233	1	an	an	DET
aijssr-173	233	2	investigation	investigation	NOUN
aijssr-173	233	3	of	of	ADP
aijssr-173	233	4	the	the	DET
aijssr-173	233	5	effect	effect	NOUN
aijssr-173	233	6	of	of	ADP
aijssr-173	233	7	balanced	balanced	ADJ
aijssr-173	233	8	scorecard	scorecard	NOUN
aijssr-173	233	9	implementation	implementation	NOUN
aijssr-173	233	10	on	on	ADP
aijssr-173	233	11	financial	financial	ADJ
aijssr-173	233	12	performance	performance	NOUN
aijssr-173	233	13	,	,	PUNCT
aijssr-173	233	14	management	management	NOUN
aijssr-173	233	15	accounting	accounting	NOUN
aijssr-173	233	16	research	research	NOUN
aijssr-173	233	17	,	,	PUNCT
aijssr-173	233	18	15	15	NUM
aijssr-173	233	19	:	:	SYM
aijssr-173	233	20	135	135	NUM
aijssr-173	233	21	-	-	SYM
aijssr-173	233	22	153	153	NUM
aijssr-173	233	23	.	.	PUNCT
aijssr-173	234	1	decoene	decoene	NOUN
aijssr-173	234	2	,	,	PUNCT
aijssr-173	234	3	v.	v.	ADV
aijssr-173	234	4	,	,	PUNCT
aijssr-173	234	5	bruggeman	bruggeman	NOUN
aijssr-173	234	6	,	,	PUNCT
aijssr-173	234	7	w.	w.	PROPN
aijssr-173	234	8	(	(	PUNCT
aijssr-173	234	9	2006	2006	NUM
aijssr-173	234	10	)	)	PUNCT
aijssr-173	234	11	,	,	PUNCT
aijssr-173	234	12	strategic	strategic	ADJ
aijssr-173	234	13	alignment	alignment	NOUN
aijssr-173	234	14	and	and	CCONJ
aijssr-173	234	15	middle	middle	ADJ
aijssr-173	234	16	-	-	PUNCT
aijssr-173	234	17	level	level	NOUN
aijssr-173	234	18	managers	manager	NOUN
aijssr-173	234	19	’	'	PUNCT
aijssr-173	234	20	motivation	motivation	NOUN
aijssr-173	234	21	in	in	ADP
aijssr-173	234	22	a	a	DET
aijssr-173	234	23	balanced	balanced	ADJ
aijssr-173	234	24	score.international	score.international	ADJ
aijssr-173	234	25	journal	journal	NOUN
aijssr-173	234	26	of	of	ADP
aijssr-173	234	27	operations	operation	NOUN
aijssr-173	234	28	and	and	CCONJ
aijssr-173	234	29	production	production	NOUN
aijssr-173	234	30	management	management	NOUN
aijssr-173	234	31	,	,	PUNCT
aijssr-173	234	32	26(3	26(3	NUM
aijssr-173	234	33	-	-	SYM
aijssr-173	234	34	4	4	NUM
aijssr-173	234	35	)	)	PUNCT
aijssr-173	234	36	,	,	PUNCT
aijssr-173	234	37	429	429	NUM
aijssr-173	234	38	-	-	SYM
aijssr-173	234	39	448	448	NUM
aijssr-173	234	40	.	.	PUNCT
aijssr-173	235	1	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	235	2	american	american	PROPN
aijssr-173	235	3	international	international	PROPN
aijssr-173	235	4	journal	journal	PROPN
aijssr-173	235	5	of	of	ADP
aijssr-173	235	6	social	social	ADJ
aijssr-173	235	7	science	science	NOUN
aijssr-173	235	8	research	research	NOUN
aijssr-173	235	9	vol	vol	NOUN
aijssr-173	235	10	.	.	PROPN
aijssr-173	236	1	2	2	NUM
aijssr-173	236	2	,	,	PUNCT
aijssr-173	236	3	no	no	INTJ
aijssr-173	236	4	.	.	NOUN
aijssr-173	236	5	2	2	NUM
aijssr-173	236	6	;	;	PUNCT
aijssr-173	236	7	2018	2018	NUM
aijssr-173	236	8	9	9	NUM
aijssr-173	236	9	dewaal	dewaal	ADJ
aijssr-173	236	10	,	,	PUNCT
aijssr-173	236	11	a.a	a.a	PROPN
aijssr-173	236	12	.	.	PROPN
aijssr-173	236	13	&	&	CCONJ
aijssr-173	236	14	coevert	coevert	PROPN
aijssr-173	236	15	,	,	PUNCT
aijssr-173	236	16	v.	v.	PROPN
aijssr-173	236	17	(	(	PUNCT
aijssr-173	236	18	2007	2007	NUM
aijssr-173	236	19	)	)	PUNCT
aijssr-173	236	20	.	.	PUNCT
aijssr-173	237	1	the	the	DET
aijssr-173	237	2	effect	effect	NOUN
aijssr-173	237	3	of	of	ADP
aijssr-173	237	4	performance	performance	NOUN
aijssr-173	237	5	management	management	NOUN
aijssr-173	237	6	on	on	ADP
aijssr-173	237	7	the	the	DET
aijssr-173	237	8	organizational	organizational	ADJ
aijssr-173	237	9	results	result	NOUN
aijssr-173	237	10	of	of	ADP
aijssr-173	237	11	a	a	DET
aijssr-173	237	12	bank	bank	NOUN
aijssr-173	237	13	,	,	PUNCT
aijssr-173	237	14	international	international	ADJ
aijssr-173	237	15	journal	journal	NOUN
aijssr-173	237	16	of	of	ADP
aijssr-173	237	17	productivity	productivity	NOUN
aijssr-173	237	18	and	and	CCONJ
aijssr-173	237	19	performance	performance	NOUN
aijssr-173	237	20	management	management	NOUN
aijssr-173	237	21	,	,	PUNCT
aijssr-173	237	22	56	56	NUM
aijssr-173	237	23	,	,	PUNCT
aijssr-173	237	24	5/6	5/6	NUM
aijssr-173	237	25	:	:	PUNCT
aijssr-173	237	26	397416	397416	NUM
aijssr-173	237	27	.	.	PUNCT
aijssr-173	238	1	dimitropoulos	dimitropoulo	NOUN
aijssr-173	238	2	,	,	PUNCT
aijssr-173	238	3	p.	p.	NOUN
aijssr-173	238	4	,	,	PUNCT
aijssr-173	238	5	kosmas	kosmas	PROPN
aijssr-173	238	6	,	,	PUNCT
aijssr-173	238	7	i.	i.	PROPN
aijssr-173	238	8	,	,	PUNCT
aijssr-173	238	9	&	&	CCONJ
aijssr-173	238	10	douvis	douvis	PROPN
aijssr-173	238	11	,	,	PUNCT
aijssr-173	238	12	i.	i.	PROPN
aijssr-173	238	13	(	(	PUNCT
aijssr-173	238	14	2017).implementing	2017).implemente	VERB
aijssr-173	238	15	the	the	DET
aijssr-173	238	16	balanced	balanced	ADJ
aijssr-173	238	17	scorecard	scorecard	NOUN
aijssr-173	238	18	in	in	ADP
aijssr-173	238	19	a	a	DET
aijssr-173	238	20	local	local	ADJ
aijssr-173	238	21	government	government	NOUN
aijssr-173	238	22	sport	sport	NOUN
aijssr-173	238	23	organization	organization	NOUN
aijssr-173	238	24	:	:	PUNCT
aijssr-173	238	25	evidence	evidence	NOUN
aijssr-173	238	26	from	from	ADP
aijssr-173	238	27	greece.international	greece.international	ADJ
aijssr-173	238	28	journal	journal	NOUN
aijssr-173	238	29	of	of	ADP
aijssr-173	238	30	productivity	productivity	NOUN
aijssr-173	238	31	and	and	CCONJ
aijssr-173	238	32	performance	performance	NOUN
aijssr-173	238	33	management	management	NOUN
aijssr-173	238	34	,	,	PUNCT
aijssr-173	238	35	66(3	66(3	NOUN
aijssr-173	238	36	)	)	PUNCT
aijssr-173	238	37	,	,	PUNCT
aijssr-173	238	38	362	362	NUM
aijssr-173	238	39	-	-	SYM
aijssr-173	238	40	379	379	NUM
aijssr-173	238	41	.	.	PUNCT
aijssr-173	239	1	evans	evans	PROPN
aijssr-173	239	2	,	,	PUNCT
aijssr-173	239	3	n.	n.	PROPN
aijssr-173	239	4	(	(	PUNCT
aijssr-173	239	5	2005	2005	NUM
aijssr-173	239	6	)	)	PUNCT
aijssr-173	239	7	.	.	PUNCT
aijssr-173	240	1	assessing	assess	VERB
aijssr-173	240	2	the	the	DET
aijssr-173	240	3	balanced	balanced	ADJ
aijssr-173	240	4	scorecard	scorecard	NOUN
aijssr-173	240	5	as	as	ADP
aijssr-173	240	6	a	a	DET
aijssr-173	240	7	management	management	NOUN
aijssr-173	240	8	tool	tool	NOUN
aijssr-173	240	9	for	for	ADP
aijssr-173	240	10	hotels	hotel	NOUN
aijssr-173	240	11	,	,	PUNCT
aijssr-173	240	12	international	international	ADJ
aijssr-173	240	13	journal	journal	NOUN
aijssr-173	240	14	of	of	ADP
aijssr-173	240	15	contemporary	contemporary	PROPN
aijssr-173	240	16	hospitality	hospitality	PROPN
aijssr-173	240	17	management	management	NOUN
aijssr-173	240	18	accounting	accounting	NOUN
aijssr-173	240	19	,	,	PUNCT
aijssr-173	240	20	17	17	NUM
aijssr-173	240	21	,	,	PUNCT
aijssr-173	240	22	5	5	NUM
aijssr-173	240	23	:	:	SYM
aijssr-173	240	24	376	376	NUM
aijssr-173	240	25	-	-	SYM
aijssr-173	240	26	390	390	NUM
aijssr-173	240	27	.	.	PUNCT
aijssr-173	241	1	fernandes	fernandes	PROPN
aijssr-173	241	2	,	,	PUNCT
aijssr-173	241	3	k.	k.	PROPN
aijssr-173	241	4	j.	j.	PROPN
aijssr-173	241	5	,	,	PUNCT
aijssr-173	241	6	raja	raja	PROPN
aijssr-173	241	7	,	,	PUNCT
aijssr-173	241	8	v.	v.	PROPN
aijssr-173	241	9	,	,	PUNCT
aijssr-173	241	10	&	&	CCONJ
aijssr-173	241	11	whalley	whalley	PROPN
aijssr-173	241	12	,	,	PUNCT
aijssr-173	241	13	a.	a.	NOUN
aijssr-173	241	14	(	(	PUNCT
aijssr-173	241	15	2006).lessons	2006).lesson	NOUN
aijssr-173	241	16	from	from	ADP
aijssr-173	241	17	implementing	implement	VERB
aijssr-173	241	18	the	the	DET
aijssr-173	241	19	balanced	balanced	ADJ
aijssr-173	241	20	scorecard	scorecard	NOUN
aijssr-173	241	21	in	in	ADP
aijssr-173	241	22	a	a	DET
aijssr-173	241	23	small	small	ADJ
aijssr-173	241	24	and	and	CCONJ
aijssr-173	241	25	medium	medium	ADJ
aijssr-173	241	26	size	size	NOUN
aijssr-173	241	27	manufacturing	manufacturing	NOUN
aijssr-173	241	28	organization.technovation	organization.technovation	NOUN
aijssr-173	241	29	,	,	PUNCT
aijssr-173	241	30	26(5	26(5	PROPN
aijssr-173	241	31	-	-	PUNCT
aijssr-173	241	32	6	6	NUM
aijssr-173	241	33	)	)	PUNCT
aijssr-173	241	34	,	,	PUNCT
aijssr-173	241	35	623	623	NUM
aijssr-173	241	36	-	-	SYM
aijssr-173	241	37	634	634	NUM
aijssr-173	241	38	.	.	PUNCT
aijssr-173	242	1	ferreira	ferreira	PROPN
aijssr-173	242	2	,	,	PUNCT
aijssr-173	242	3	a.	a.	PROPN
aijssr-173	242	4	m.	m.	PROPN
aijssr-173	242	5	s.	s.	PROPN
aijssr-173	242	6	c.	c.	PROPN
aijssr-173	242	7	(	(	PUNCT
aijssr-173	242	8	2017	2017	NUM
aijssr-173	242	9	)	)	PUNCT
aijssr-173	242	10	.	.	PUNCT
aijssr-173	243	1	how	how	SCONJ
aijssr-173	243	2	managers	manager	NOUN
aijssr-173	243	3	use	use	VERB
aijssr-173	243	4	the	the	DET
aijssr-173	243	5	balanced	balanced	ADJ
aijssr-173	243	6	scorecard	scorecard	NOUN
aijssr-173	243	7	to	to	PART
aijssr-173	243	8	support	support	VERB
aijssr-173	243	9	strategy	strategy	NOUN
aijssr-173	243	10	implementation	implementation	NOUN
aijssr-173	243	11	and	and	CCONJ
aijssr-173	243	12	formulation	formulation	NOUN
aijssr-173	243	13	processes	process	NOUN
aijssr-173	243	14	.	.	PUNCT
aijssr-173	244	1	tékhne	tékhne	PROPN
aijssr-173	244	2	-	-	PUNCT
aijssr-173	244	3	review	review	NOUN
aijssr-173	244	4	of	of	ADP
aijssr-173	244	5	applied	apply	VERB
aijssr-173	244	6	management	management	NOUN
aijssr-173	244	7	studies	study	NOUN
aijssr-173	244	8	,	,	PUNCT
aijssr-173	244	9	(	(	PUNCT
aijssr-173	244	10	1	1	NUM
aijssr-173	244	11	)	)	PUNCT
aijssr-173	244	12	,	,	PUNCT
aijssr-173	244	13	2	2	NUM
aijssr-173	244	14	-	-	SYM
aijssr-173	244	15	15	15	NUM
aijssr-173	244	16	.	.	PUNCT
aijssr-173	245	1	gamal	gamal	PROPN
aijssr-173	245	2	,	,	PUNCT
aijssr-173	245	3	a.	a.	PROPN
aijssr-173	245	4	,	,	PUNCT
aijssr-173	245	5	&	&	CCONJ
aijssr-173	245	6	soemantri	soemantri	VERB
aijssr-173	245	7	,	,	PUNCT
aijssr-173	245	8	a.	a.	NOUN
aijssr-173	245	9	i.	i.	PROPN
aijssr-173	245	10	(	(	PUNCT
aijssr-173	245	11	2017).the	2017).the	DET
aijssr-173	245	12	effect	effect	NOUN
aijssr-173	245	13	of	of	ADP
aijssr-173	245	14	balanced	balanced	ADJ
aijssr-173	245	15	scorecard	scorecard	NOUN
aijssr-173	245	16	on	on	ADP
aijssr-173	245	17	the	the	DET
aijssr-173	245	18	private	private	ADJ
aijssr-173	245	19	college	college	NOUN
aijssr-173	245	20	performance	performance	NOUN
aijssr-173	245	21	(	(	PUNCT
aijssr-173	245	22	case	case	NOUN
aijssr-173	245	23	study	study	NOUN
aijssr-173	245	24	at	at	ADP
aijssr-173	245	25	the	the	DET
aijssr-173	245	26	university	university	PROPN
aijssr-173	245	27	of	of	ADP
aijssr-173	245	28	wr	wr	PROPN
aijssr-173	245	29	supratman	supratman	NOUN
aijssr-173	245	30	surabaya).archives	surabaya).archive	NOUN
aijssr-173	245	31	of	of	ADP
aijssr-173	245	32	business	business	NOUN
aijssr-173	245	33	research	research	NOUN
aijssr-173	245	34	,	,	PUNCT
aijssr-173	245	35	5(5	5(5	NUM
aijssr-173	245	36	)	)	PUNCT
aijssr-173	245	37	.	.	PUNCT
aijssr-173	246	1	hladchenko	hladchenko	PROPN
aijssr-173	246	2	,	,	PUNCT
aijssr-173	246	3	m.	m.	NOUN
aijssr-173	246	4	(	(	PUNCT
aijssr-173	246	5	2015).balanced	2015).balanced	ADJ
aijssr-173	246	6	scorecard	scorecard	NOUN
aijssr-173	246	7	–	–	PUNCT
aijssr-173	246	8	a	a	DET
aijssr-173	246	9	strategic	strategic	ADJ
aijssr-173	246	10	management	management	NOUN
aijssr-173	246	11	system	system	NOUN
aijssr-173	246	12	of	of	ADP
aijssr-173	246	13	the	the	DET
aijssr-173	246	14	higher	high	ADJ
aijssr-173	246	15	education	education	NOUN
aijssr-173	246	16	institution.international	institution.international	PROPN
aijssr-173	246	17	journal	journal	NOUN
aijssr-173	246	18	of	of	ADP
aijssr-173	246	19	educational	educational	ADJ
aijssr-173	246	20	management	management	NOUN
aijssr-173	246	21	,	,	PUNCT
aijssr-173	246	22	29(2	29(2	NUM
aijssr-173	246	23	)	)	PUNCT
aijssr-173	246	24	,	,	PUNCT
aijssr-173	246	25	167-176.hoboken	167-176.hoboken	NUM
aijssr-173	246	26	nj	nj	PROPN
aijssr-173	246	27	:	:	PUNCT
aijssr-173	246	28	john	john	PROPN
aijssr-173	246	29	wiley	wiley	PROPN
aijssr-173	246	30	&	&	CCONJ
aijssr-173	246	31	sons	sons	PROPN
aijssr-173	246	32	inc	inc	PROPN
aijssr-173	246	33	.	.	PROPN
aijssr-173	246	34	hoque	hoque	PROPN
aijssr-173	246	35	,	,	PUNCT
aijssr-173	246	36	z.	z.	PROPN
aijssr-173	246	37	,	,	PUNCT
aijssr-173	246	38	james	james	PROPN
aijssr-173	246	39	,	,	PUNCT
aijssr-173	246	40	w.	w.	PROPN
aijssr-173	246	41	(	(	PUNCT
aijssr-173	246	42	2000	2000	NUM
aijssr-173	246	43	)	)	PUNCT
aijssr-173	246	44	,	,	PUNCT
aijssr-173	246	45	linking	link	VERB
aijssr-173	246	46	balanced	balanced	ADJ
aijssr-173	246	47	scorecard	scorecard	NOUN
aijssr-173	246	48	measures	measure	NOUN
aijssr-173	246	49	to	to	PART
aijssr-173	246	50	size	size	VERB
aijssr-173	246	51	and	and	CCONJ
aijssr-173	246	52	market	market	NOUN
aijssr-173	246	53	factors	factor	NOUN
aijssr-173	246	54	:	:	PUNCT
aijssr-173	246	55	impact	impact	NOUN
aijssr-173	246	56	on	on	ADP
aijssr-173	246	57	organizational	organizational	ADJ
aijssr-173	246	58	performance	performance	NOUN
aijssr-173	246	59	.	.	PUNCT
aijssr-173	247	1	journal	journal	NOUN
aijssr-173	247	2	of	of	ADP
aijssr-173	247	3	management	management	NOUN
aijssr-173	247	4	accounting	accounting	NOUN
aijssr-173	247	5	research	research	NOUN
aijssr-173	247	6	,	,	PUNCT
aijssr-173	247	7	12	12	NUM
aijssr-173	247	8	,	,	PUNCT
aijssr-173	247	9	1	1	NUM
aijssr-173	247	10	-	-	SYM
aijssr-173	247	11	17	17	NUM
aijssr-173	247	12	.	.	PUNCT
aijssr-173	248	1	hu	hu	PROPN
aijssr-173	248	2	,	,	PUNCT
aijssr-173	248	3	b.	b.	PROPN
aijssr-173	248	4	,	,	PUNCT
aijssr-173	248	5	leopold	leopold	PROPN
aijssr-173	248	6	-	-	PUNCT
aijssr-173	248	7	wildburger	wildburger	NOUN
aijssr-173	248	8	,	,	PUNCT
aijssr-173	248	9	u.	u.	PROPN
aijssr-173	248	10	,	,	PUNCT
aijssr-173	248	11	&	&	CCONJ
aijssr-173	248	12	strohhecker	strohhecker	PROPN
aijssr-173	248	13	,	,	PUNCT
aijssr-173	248	14	j.	j.	PROPN
aijssr-173	248	15	(	(	PUNCT
aijssr-173	248	16	2017	2017	NUM
aijssr-173	248	17	)	)	PUNCT
aijssr-173	248	18	.	.	PUNCT
aijssr-173	249	1	strategy	strategy	NOUN
aijssr-173	249	2	map	map	NOUN
aijssr-173	249	3	concepts	concept	NOUN
aijssr-173	249	4	in	in	ADP
aijssr-173	249	5	a	a	DET
aijssr-173	249	6	balanced	balanced	ADJ
aijssr-173	249	7	scorecard	scorecard	NOUN
aijssr-173	249	8	cockpit	cockpit	NOUN
aijssr-173	249	9	improve	improve	VERB
aijssr-173	249	10	performance	performance	NOUN
aijssr-173	249	11	.	.	PUNCT
aijssr-173	250	1	european	european	ADJ
aijssr-173	250	2	journal	journal	PROPN
aijssr-173	250	3	of	of	ADP
aijssr-173	250	4	operational	operational	ADJ
aijssr-173	250	5	research	research	NOUN
aijssr-173	250	6	,	,	PUNCT
aijssr-173	250	7	258(2	258(2	NUM
aijssr-173	250	8	)	)	PUNCT
aijssr-173	250	9	,	,	PUNCT
aijssr-173	250	10	664	664	NUM
aijssr-173	250	11	-	-	SYM
aijssr-173	250	12	676	676	NUM
aijssr-173	250	13	.	.	PUNCT
aijssr-173	251	1	ittner	ittner	NOUN
aijssr-173	251	2	,	,	PUNCT
aijssr-173	251	3	c.	c.	PROPN
aijssr-173	251	4	d.	d.	PROPN
aijssr-173	251	5	,	,	PUNCT
aijssr-173	251	6	larcker	larcker	PROPN
aijssr-173	251	7	,	,	PUNCT
aijssr-173	251	8	d.	d.	PROPN
aijssr-173	251	9	f.	f.	PROPN
aijssr-173	251	10	,	,	PUNCT
aijssr-173	251	11	&	&	CCONJ
aijssr-173	251	12	meyer	meyer	PROPN
aijssr-173	251	13	,	,	PUNCT
aijssr-173	251	14	m.	m.	NOUN
aijssr-173	251	15	w.	w.	PROPN
aijssr-173	251	16	(	(	PUNCT
aijssr-173	251	17	1997).performance	1997).performance	NUM
aijssr-173	251	18	,	,	PUNCT
aijssr-173	251	19	compensation	compensation	NOUN
aijssr-173	251	20	,	,	PUNCT
aijssr-173	251	21	and	and	CCONJ
aijssr-173	251	22	the	the	DET
aijssr-173	251	23	balanced	balanced	ADJ
aijssr-173	251	24	scorecard.unpublished	scorecard.unpublishe	VERB
aijssr-173	251	25	,	,	PUNCT
aijssr-173	251	26	wharton	wharton	PROPN
aijssr-173	251	27	school	school	PROPN
aijssr-173	251	28	,	,	PUNCT
aijssr-173	251	29	university	university	NOUN
aijssr-173	251	30	of	of	ADP
aijssr-173	251	31	pennsylvania	pennsylvania	PROPN
aijssr-173	251	32	,	,	PUNCT
aijssr-173	251	33	1	1	NUM
aijssr-173	251	34	.	.	X
aijssr-173	251	35	ittner	ittner	NOUN
aijssr-173	251	36	,	,	PUNCT
aijssr-173	251	37	c.	c.	PROPN
aijssr-173	251	38	d.	d.	PROPN
aijssr-173	251	39	,	,	PUNCT
aijssr-173	251	40	larcker	larcker	PROPN
aijssr-173	251	41	,	,	PUNCT
aijssr-173	251	42	d.	d.	PROPN
aijssr-173	251	43	f.	f.	PROPN
aijssr-173	251	44	,	,	PUNCT
aijssr-173	251	45	&	&	CCONJ
aijssr-173	251	46	randall	randall	PROPN
aijssr-173	251	47	,	,	PUNCT
aijssr-173	251	48	t.	t.	PROPN
aijssr-173	251	49	(	(	PUNCT
aijssr-173	251	50	2003a).performance	2003a).performance	NOUN
aijssr-173	251	51	implications	implication	NOUN
aijssr-173	251	52	of	of	ADP
aijssr-173	251	53	strategic	strategic	ADJ
aijssr-173	251	54	performance	performance	NOUN
aijssr-173	251	55	measurement	measurement	NOUN
aijssr-173	251	56	in	in	ADP
aijssr-173	251	57	financial	financial	ADJ
aijssr-173	251	58	services	service	NOUN
aijssr-173	251	59	firms.accounting	firms.accounte	VERB
aijssr-173	251	60	,	,	PUNCT
aijssr-173	251	61	organizations	organization	NOUN
aijssr-173	251	62	and	and	CCONJ
aijssr-173	251	63	society	society	NOUN
aijssr-173	251	64	,	,	PUNCT
aijssr-173	251	65	28(7	28(7	NUM
aijssr-173	251	66	-	-	SYM
aijssr-173	251	67	8)	8)	NUM
aijssr-173	251	68	,	,	PUNCT
aijssr-173	251	69	715	715	NUM
aijssr-173	251	70	-	-	SYM
aijssr-173	251	71	741	741	NUM
aijssr-173	251	72	.	.	PUNCT
aijssr-173	252	1	ittner	ittner	PROPN
aijssr-173	252	2	,	,	PUNCT
aijssr-173	252	3	c.d	c.d	PROPN
aijssr-173	252	4	.	.	PROPN
aijssr-173	252	5	&	&	CCONJ
aijssr-173	252	6	larcker	larcker	PROPN
aijssr-173	252	7	,	,	PUNCT
aijssr-173	252	8	d.f	d.f	PROPN
aijssr-173	252	9	.	.	PROPN
aijssr-173	252	10	(	(	PUNCT
aijssr-173	252	11	2003b	2003b	NUM
aijssr-173	252	12	)	)	PUNCT
aijssr-173	252	13	,	,	PUNCT
aijssr-173	252	14	“	"	PUNCT
aijssr-173	252	15	coming	come	VERB
aijssr-173	252	16	up	up	ADP
aijssr-173	252	17	short	short	ADV
aijssr-173	252	18	on	on	ADP
aijssr-173	252	19	non	non	ADJ
aijssr-173	252	20	-	-	ADJ
aijssr-173	252	21	financial	financial	ADJ
aijssr-173	252	22	performance	performance	NOUN
aijssr-173	252	23	measurement	measurement	NOUN
aijssr-173	252	24	”	"	PUNCT
aijssr-173	252	25	,	,	PUNCT
aijssr-173	252	26	harvard	harvard	PROPN
aijssr-173	252	27	business	business	PROPN
aijssr-173	252	28	review	review	PROPN
aijssr-173	252	29	,	,	PUNCT
aijssr-173	252	30	vol	vol	NOUN
aijssr-173	252	31	.	.	PROPN
aijssr-173	252	32	81	81	NUM
aijssr-173	253	1	no	no	NOUN
aijssr-173	253	2	.	.	PROPN
aijssr-173	254	1	11	11	NUM
aijssr-173	254	2	,	,	PUNCT
aijssr-173	254	3	pp	pp	ADJ
aijssr-173	254	4	.	.	PUNCT
aijssr-173	255	1	88	88	NUM
aijssr-173	255	2	-	-	SYM
aijssr-173	255	3	95	95	NUM
aijssr-173	255	4	.	.	PUNCT
aijssr-173	256	1	kaplan	kaplan	PROPN
aijssr-173	256	2	r.s	r.s	PROPN
aijssr-173	256	3	.	.	PROPN
aijssr-173	256	4	&	&	CCONJ
aijssr-173	256	5	norton	norton	PROPN
aijssr-173	256	6	d.p	d.p	PROPN
aijssr-173	256	7	.	.	PUNCT
aijssr-173	257	1	(	(	PUNCT
aijssr-173	257	2	1992	1992	NUM
aijssr-173	257	3	):	):	PUNCT
aijssr-173	257	4	the	the	DET
aijssr-173	257	5	balanced	balanced	ADJ
aijssr-173	257	6	scorecard	scorecard	NOUN
aijssr-173	257	7	measures	measure	NOUN
aijssr-173	257	8	that	that	PRON
aijssr-173	257	9	drive	drive	VERB
aijssr-173	257	10	performance	performance	NOUN
aijssr-173	257	11	.	.	PUNCT
aijssr-173	258	1	harvard	harvard	PROPN
aijssr-173	258	2	business	business	PROPN
aijssr-173	258	3	review	review	PROPN
aijssr-173	258	4	,	,	PUNCT
aijssr-173	258	5	70.1	70.1	NUM
aijssr-173	258	6	:	:	PUNCT
aijssr-173	258	7	71	71	NUM
aijssr-173	258	8	-	-	SYM
aijssr-173	258	9	79	79	NUM
aijssr-173	258	10	.	.	PUNCT
aijssr-173	259	1	kaplan	kaplan	PROPN
aijssr-173	259	2	r.s	r.s	PROPN
aijssr-173	259	3	.	.	PROPN
aijssr-173	259	4	and	and	CCONJ
aijssr-173	259	5	norton	norton	PROPN
aijssr-173	259	6	d.p	d.p	PROPN
aijssr-173	259	7	.	.	PUNCT
aijssr-173	260	1	(	(	PUNCT
aijssr-173	260	2	1996	1996	NUM
aijssr-173	260	3	):	):	PUNCT
aijssr-173	260	4	the	the	DET
aijssr-173	260	5	balanced	balanced	ADJ
aijssr-173	260	6	scorecard	scorecard	NOUN
aijssr-173	260	7	.	.	PUNCT
aijssr-173	261	1	translating	translate	VERB
aijssr-173	261	2	strategy	strategy	NOUN
aijssr-173	261	3	into	into	ADP
aijssr-173	261	4	action.mcgraw	action.mcgraw	ADJ
aijssr-173	261	5	-	-	PUNCT
aijssr-173	261	6	hill	hill	NOUN
aijssr-173	261	7	,	,	PUNCT
aijssr-173	261	8	boston	boston	PROPN
aijssr-173	261	9	,	,	PUNCT
aijssr-173	261	10	ma	ma	PROPN
aijssr-173	261	11	.	.	PROPN
aijssr-173	261	12	kaplan	kaplan	PROPN
aijssr-173	261	13	r.s	r.s	PROPN
aijssr-173	261	14	.	.	PROPN
aijssr-173	262	1	and	and	CCONJ
aijssr-173	262	2	norton	norton	PROPN
aijssr-173	262	3	d.p	d.p	PROPN
aijssr-173	262	4	.	.	PUNCT
aijssr-173	263	1	(	(	PUNCT
aijssr-173	263	2	2004	2004	NUM
aijssr-173	263	3	):	):	PUNCT
aijssr-173	263	4	strategy	strategy	NOUN
aijssr-173	263	5	maps	map	NOUN
aijssr-173	263	6	:	:	PUNCT
aijssr-173	263	7	converting	convert	VERB
aijssr-173	263	8	intangible	intangible	ADJ
aijssr-173	263	9	assets	asset	NOUN
aijssr-173	263	10	into	into	ADP
aijssr-173	263	11	tangible	tangible	ADJ
aijssr-173	263	12	outcomes	outcome	NOUN
aijssr-173	263	13	.	.	PUNCT
aijssr-173	264	1	harvard	harvard	PROPN
aijssr-173	264	2	business	business	PROPN
aijssr-173	264	3	school	school	PROPN
aijssr-173	264	4	press	press	PROPN
aijssr-173	264	5	,	,	PUNCT
aijssr-173	264	6	boston	boston	PROPN
aijssr-173	264	7	,	,	PUNCT
aijssr-173	264	8	ma	ma	PROPN
aijssr-173	264	9	.	.	PROPN
aijssr-173	264	10	kaplan	kaplan	PROPN
aijssr-173	264	11	,	,	PUNCT
aijssr-173	264	12	a.	a.	NOUN
aijssr-173	264	13	m.	m.	NOUN
aijssr-173	264	14	,	,	PUNCT
aijssr-173	264	15	&	&	CCONJ
aijssr-173	264	16	haenlein	haenlein	ADV
aijssr-173	264	17	,	,	PUNCT
aijssr-173	264	18	m.	m.	NOUN
aijssr-173	264	19	(	(	PUNCT
aijssr-173	264	20	2010	2010	NUM
aijssr-173	264	21	)	)	PUNCT
aijssr-173	264	22	.	.	PUNCT
aijssr-173	265	1	users	user	NOUN
aijssr-173	265	2	of	of	ADP
aijssr-173	265	3	the	the	DET
aijssr-173	265	4	world	world	NOUN
aijssr-173	265	5	,	,	PUNCT
aijssr-173	265	6	unite	unite	NOUN
aijssr-173	265	7	!	!	PUNCT
aijssr-173	266	1	the	the	DET
aijssr-173	266	2	challenges	challenge	NOUN
aijssr-173	266	3	and	and	CCONJ
aijssr-173	266	4	opportunities	opportunity	NOUN
aijssr-173	266	5	of	of	ADP
aijssr-173	266	6	social	social	ADJ
aijssr-173	266	7	media.business	media.business	NOUN
aijssr-173	266	8	horizons	horizon	NOUN
aijssr-173	266	9	,	,	PUNCT
aijssr-173	266	10	53(1	53(1	NUM
aijssr-173	266	11	)	)	PUNCT
aijssr-173	266	12	,	,	PUNCT
aijssr-173	266	13	59	59	NUM
aijssr-173	266	14	-	-	SYM
aijssr-173	266	15	68	68	NUM
aijssr-173	266	16	.	.	PUNCT
aijssr-173	267	1	kaplan	kaplan	PROPN
aijssr-173	267	2	,	,	PUNCT
aijssr-173	267	3	r.	r.	PROPN
aijssr-173	267	4	and	and	CCONJ
aijssr-173	267	5	norton	norton	PROPN
aijssr-173	267	6	,	,	PUNCT
aijssr-173	267	7	d.	d.	PROPN
aijssr-173	267	8	(	(	PUNCT
aijssr-173	267	9	2001	2001	NUM
aijssr-173	267	10	)	)	PUNCT
aijssr-173	267	11	,	,	PUNCT
aijssr-173	267	12	“	"	PUNCT
aijssr-173	267	13	transforming	transform	VERB
aijssr-173	267	14	the	the	DET
aijssr-173	267	15	balanced	balanced	ADJ
aijssr-173	267	16	scorecard	scorecard	NOUN
aijssr-173	267	17	from	from	ADP
aijssr-173	267	18	performance	performance	NOUN
aijssr-173	267	19	measurement	measurement	NOUN
aijssr-173	267	20	to	to	ADP
aijssr-173	267	21	strategic	strategic	ADJ
aijssr-173	267	22	management	management	NOUN
aijssr-173	267	23	:	:	PUNCT
aijssr-173	267	24	part	part	NOUN
aijssr-173	267	25	i	i	PRON
aijssr-173	267	26	”	"	PUNCT
aijssr-173	267	27	,	,	PUNCT
aijssr-173	267	28	accounting	accounting	NOUN
aijssr-173	267	29	horizons	horizon	NOUN
aijssr-173	267	30	,	,	PUNCT
aijssr-173	267	31	vol	vol	NOUN
aijssr-173	267	32	.	.	PROPN
aijssr-173	267	33	15	15	NUM
aijssr-173	267	34	no	no	NOUN
aijssr-173	267	35	.	.	NOUN
aijssr-173	267	36	1	1	NUM
aijssr-173	267	37	,	,	PUNCT
aijssr-173	267	38	pp	pp	ADJ
aijssr-173	267	39	.	.	PUNCT
aijssr-173	268	1	87	87	NUM
aijssr-173	268	2	-	-	SYM
aijssr-173	268	3	104	104	NUM
aijssr-173	268	4	.	.	PUNCT
aijssr-173	269	1	kaplan	kaplan	PROPN
aijssr-173	269	2	,	,	PUNCT
aijssr-173	269	3	r.	r.	PROPN
aijssr-173	269	4	s.	s.	PROPN
aijssr-173	269	5	,	,	PUNCT
aijssr-173	269	6	&	&	CCONJ
aijssr-173	269	7	norton	norton	PROPN
aijssr-173	269	8	,	,	PUNCT
aijssr-173	269	9	d.	d.	PROPN
aijssr-173	269	10	p.	p.	PROPN
aijssr-173	269	11	(	(	PUNCT
aijssr-173	269	12	2006a	2006a	NUM
aijssr-173	269	13	)	)	PUNCT
aijssr-173	269	14	.	.	PUNCT
aijssr-173	270	1	alignment	alignment	NOUN
aijssr-173	270	2	:	:	PUNCT
aijssr-173	270	3	using	use	VERB
aijssr-173	270	4	the	the	DET
aijssr-173	270	5	balanced	balanced	ADJ
aijssr-173	270	6	scorecard	scorecard	NOUN
aijssr-173	270	7	to	to	PART
aijssr-173	270	8	create	create	VERB
aijssr-173	270	9	corporate	corporate	ADJ
aijssr-173	270	10	synergies	synergy	NOUN
aijssr-173	270	11	(	(	PUNCT
aijssr-173	270	12	vol	vol	NOUN
aijssr-173	270	13	.	.	NOUN
aijssr-173	270	14	1	1	NUM
aijssr-173	270	15	)	)	PUNCT
aijssr-173	270	16	.	.	PUNCT
aijssr-173	271	1	boston	boston	PROPN
aijssr-173	271	2	massachusetts	massachusetts	PROPN
aijssr-173	271	3	:	:	PUNCT
aijssr-173	271	4	harvard	harvard	PROPN
aijssr-173	271	5	business	business	PROPN
aijssr-173	271	6	school	school	PROPN
aijssr-173	271	7	press	press	NOUN
aijssr-173	271	8	.	.	PUNCT
aijssr-173	272	1	kaplan	kaplan	PROPN
aijssr-173	272	2	,	,	PUNCT
aijssr-173	272	3	r.	r.	PROPN
aijssr-173	272	4	s.	s.	PROPN
aijssr-173	272	5	,	,	PUNCT
aijssr-173	272	6	&	&	CCONJ
aijssr-173	272	7	norton	norton	PROPN
aijssr-173	272	8	,	,	PUNCT
aijssr-173	272	9	d.	d.	PROPN
aijssr-173	272	10	p.	p.	PROPN
aijssr-173	272	11	(	(	PUNCT
aijssr-173	272	12	2006b	2006b	NUM
aijssr-173	272	13	)	)	PUNCT
aijssr-173	272	14	.	.	PUNCT
aijssr-173	273	1	how	how	SCONJ
aijssr-173	273	2	to	to	PART
aijssr-173	273	3	implement	implement	VERB
aijssr-173	273	4	a	a	DET
aijssr-173	273	5	new	new	ADJ
aijssr-173	273	6	strategy	strategy	NOUN
aijssr-173	273	7	without	without	ADP
aijssr-173	273	8	disrupting	disrupt	VERB
aijssr-173	273	9	your	your	PRON
aijssr-173	273	10	organization.harvard	organization.harvard	NOUN
aijssr-173	273	11	business	business	NOUN
aijssr-173	273	12	review	review	NOUN
aijssr-173	273	13	,	,	PUNCT
aijssr-173	273	14	84(3	84(3	NUM
aijssr-173	273	15	)	)	PUNCT
aijssr-173	273	16	,	,	PUNCT
aijssr-173	273	17	100	100	NUM
aijssr-173	273	18	.	.	PUNCT
aijssr-173	274	1	kaplan	kaplan	PROPN
aijssr-173	274	2	,	,	PUNCT
aijssr-173	274	3	r.	r.	PROPN
aijssr-173	274	4	s.	s.	PROPN
aijssr-173	274	5	,	,	PUNCT
aijssr-173	274	6	norton	norton	PROPN
aijssr-173	274	7	,	,	PUNCT
aijssr-173	274	8	d.	d.	PROPN
aijssr-173	274	9	p.	p.	PROPN
aijssr-173	274	10	,	,	PUNCT
aijssr-173	274	11	&	&	CCONJ
aijssr-173	274	12	barrows	barrow	NOUN
aijssr-173	274	13	,	,	PUNCT
aijssr-173	274	14	e.	e.	PROPN
aijssr-173	274	15	a.	a.	PROPN
aijssr-173	275	1	(	(	PUNCT
aijssr-173	275	2	2008).developing	2008).develope	VERB
aijssr-173	275	3	the	the	DET
aijssr-173	275	4	strategy	strategy	NOUN
aijssr-173	275	5	:	:	PUNCT
aijssr-173	275	6	vision	vision	NOUN
aijssr-173	275	7	,	,	PUNCT
aijssr-173	275	8	value	value	NOUN
aijssr-173	275	9	gaps	gap	NOUN
aijssr-173	275	10	,	,	PUNCT
aijssr-173	275	11	and	and	CCONJ
aijssr-173	275	12	analysis.balanced	analysis.balance	VERB
aijssr-173	275	13	scorecard	scorecard	NOUN
aijssr-173	275	14	report	report	NOUN
aijssr-173	275	15	,	,	PUNCT
aijssr-173	275	16	10(1	10(1	NUM
aijssr-173	275	17	)	)	PUNCT
aijssr-173	275	18	,	,	PUNCT
aijssr-173	275	19	1	1	NUM
aijssr-173	275	20	-	-	SYM
aijssr-173	275	21	5	5	NUM
aijssr-173	275	22	.	.	PUNCT
aijssr-173	275	23	karpagam	karpagam	PROPN
aijssr-173	275	24	,	,	PUNCT
aijssr-173	275	25	u.	u.	PROPN
aijssr-173	275	26	p.	p.	PROPN
aijssr-173	275	27	,	,	PUNCT
aijssr-173	275	28	&	&	CCONJ
aijssr-173	275	29	suganthi	suganthi	PROPN
aijssr-173	275	30	,	,	PUNCT
aijssr-173	275	31	l.	l.	PROPN
aijssr-173	275	32	(	(	PUNCT
aijssr-173	275	33	2012).a	2012).a	NUM
aijssr-173	275	34	strategy	strategy	NOUN
aijssr-173	275	35	map	map	NOUN
aijssr-173	275	36	of	of	ADP
aijssr-173	275	37	balanced	balanced	ADJ
aijssr-173	275	38	scorecard	scorecard	NOUN
aijssr-173	275	39	in	in	ADP
aijssr-173	275	40	academic	academic	ADJ
aijssr-173	275	41	institutions	institution	NOUN
aijssr-173	275	42	for	for	ADP
aijssr-173	275	43	performance	performance	NOUN
aijssr-173	275	44	improvement.iup	improvement.iup	X
aijssr-173	275	45	journal	journal	NOUN
aijssr-173	275	46	of	of	ADP
aijssr-173	275	47	business	business	NOUN
aijssr-173	275	48	strategy	strategy	NOUN
aijssr-173	275	49	,	,	PUNCT
aijssr-173	275	50	9(3	9(3	NUM
aijssr-173	275	51	)	)	PUNCT
aijssr-173	275	52	,	,	PUNCT
aijssr-173	275	53	7	7	X
aijssr-173	275	54	.	.	X
aijssr-173	275	55	kathuria	kathuria	PROPN
aijssr-173	275	56	,	,	PUNCT
aijssr-173	275	57	r.	r.	PROPN
aijssr-173	275	58	,	,	PUNCT
aijssr-173	275	59	joshi	joshi	PROPN
aijssr-173	275	60	,	,	PUNCT
aijssr-173	275	61	m.	m.	PROPN
aijssr-173	275	62	p.	p.	PROPN
aijssr-173	275	63	,	,	PUNCT
aijssr-173	275	64	&	&	CCONJ
aijssr-173	275	65	porth	porth	PROPN
aijssr-173	275	66	,	,	PUNCT
aijssr-173	275	67	s.	s.	PROPN
aijssr-173	275	68	j.	j.	PROPN
aijssr-173	275	69	(	(	PUNCT
aijssr-173	275	70	2007	2007	NUM
aijssr-173	275	71	)	)	PUNCT
aijssr-173	275	72	.	.	PUNCT
aijssr-173	276	1	organizational	organizational	ADJ
aijssr-173	276	2	alignment	alignment	NOUN
aijssr-173	276	3	and	and	CCONJ
aijssr-173	276	4	performance	performance	NOUN
aijssr-173	276	5	:	:	PUNCT
aijssr-173	276	6	past	past	ADJ
aijssr-173	276	7	,	,	PUNCT
aijssr-173	276	8	present	present	ADJ
aijssr-173	276	9	and	and	CCONJ
aijssr-173	276	10	future	future	ADJ
aijssr-173	276	11	.	.	PUNCT
aijssr-173	277	1	management	management	NOUN
aijssr-173	277	2	decision	decision	NOUN
aijssr-173	277	3	,	,	PUNCT
aijssr-173	277	4	45(3	45(3	NUM
aijssr-173	277	5	)	)	PUNCT
aijssr-173	277	6	,	,	PUNCT
aijssr-173	277	7	503	503	NUM
aijssr-173	277	8	-	-	SYM
aijssr-173	277	9	517	517	NUM
aijssr-173	277	10	.	.	PUNCT
aijssr-173	278	1	keating	keating	NOUN
aijssr-173	278	2	,	,	PUNCT
aijssr-173	278	3	m.	m.	NOUN
aijssr-173	278	4	,	,	PUNCT
aijssr-173	278	5	&	&	CCONJ
aijssr-173	278	6	harrington	harrington	PROPN
aijssr-173	278	7	,	,	PUNCT
aijssr-173	278	8	d.	d.	PROPN
aijssr-173	278	9	(	(	PUNCT
aijssr-173	278	10	2003).the	2003).the	DET
aijssr-173	278	11	challenges	challenge	NOUN
aijssr-173	278	12	of	of	ADP
aijssr-173	278	13	implementing	implement	VERB
aijssr-173	278	14	quality	quality	NOUN
aijssr-173	278	15	in	in	ADP
aijssr-173	278	16	the	the	DET
aijssr-173	278	17	irish	irish	ADJ
aijssr-173	278	18	hotel	hotel	NOUN
aijssr-173	278	19	industry.journal	industry.journal	ADJ
aijssr-173	278	20	of	of	ADP
aijssr-173	278	21	european	european	ADJ
aijssr-173	278	22	industrial	industrial	ADJ
aijssr-173	278	23	training	training	NOUN
aijssr-173	278	24	,	,	PUNCT
aijssr-173	278	25	27(9	27(9	NOUN
aijssr-173	278	26	)	)	PUNCT
aijssr-173	278	27	,	,	PUNCT
aijssr-173	278	28	441	441	NUM
aijssr-173	278	29	-	-	SYM
aijssr-173	278	30	453	453	NUM
aijssr-173	278	31	.	.	PUNCT
aijssr-173	279	1	khomba	khomba	ADV
aijssr-173	279	2	,	,	PUNCT
aijssr-173	279	3	j.	j.	PROPN
aijssr-173	279	4	k.	k.	PROPN
aijssr-173	279	5	,	,	PUNCT
aijssr-173	279	6	vermaak	vermaak	PROPN
aijssr-173	279	7	,	,	PUNCT
aijssr-173	279	8	f.	f.	PROPN
aijssr-173	279	9	n.	n.	PROPN
aijssr-173	279	10	,	,	PUNCT
aijssr-173	279	11	&	&	CCONJ
aijssr-173	279	12	hanif	hanif	PROPN
aijssr-173	279	13	,	,	PUNCT
aijssr-173	279	14	r.	r.	PROPN
aijssr-173	279	15	(	(	PUNCT
aijssr-173	279	16	2012	2012	NUM
aijssr-173	279	17	)	)	PUNCT
aijssr-173	279	18	.	.	PUNCT
aijssr-173	280	1	relevance	relevance	NOUN
aijssr-173	280	2	of	of	ADP
aijssr-173	280	3	the	the	DET
aijssr-173	280	4	balanced	balanced	ADJ
aijssr-173	280	5	scorecard	scorecard	NOUN
aijssr-173	280	6	model	model	NOUN
aijssr-173	280	7	in	in	ADP
aijssr-173	280	8	africa	africa	PROPN
aijssr-173	280	9	:	:	PUNCT
aijssr-173	280	10	shareholder	shareholder	NOUN
aijssr-173	280	11	-	-	PUNCT
aijssr-173	280	12	centred	centre	VERB
aijssr-173	280	13	or	or	CCONJ
aijssr-173	280	14	stakeholder	stakeholder	NOUN
aijssr-173	280	15	-	-	PUNCT
aijssr-173	280	16	centred?.african	centred?.african	PROPN
aijssr-173	280	17	journal	journal	NOUN
aijssr-173	280	18	of	of	ADP
aijssr-173	280	19	business	business	NOUN
aijssr-173	280	20	management	management	NOUN
aijssr-173	280	21	,	,	PUNCT
aijssr-173	280	22	6(17	6(17	NUM
aijssr-173	280	23	)	)	PUNCT
aijssr-173	280	24	,	,	PUNCT
aijssr-173	280	25	5773	5773	NUM
aijssr-173	280	26	.	.	PUNCT
aijssr-173	281	1	kim	kim	PROPN
aijssr-173	281	2	,	,	PUNCT
aijssr-173	281	3	j.	j.	PROPN
aijssr-173	281	4	,	,	PUNCT
aijssr-173	281	5	suh	suh	PROPN
aijssr-173	281	6	,	,	PUNCT
aijssr-173	281	7	e.	e.	PROPN
aijssr-173	281	8	,	,	PUNCT
aijssr-173	281	9	&	&	CCONJ
aijssr-173	281	10	hwang	hwang	PROPN
aijssr-173	281	11	,	,	PUNCT
aijssr-173	281	12	h.	h.	PROPN
aijssr-173	281	13	(	(	PUNCT
aijssr-173	281	14	2003).a	2003).a	NUM
aijssr-173	281	15	model	model	NOUN
aijssr-173	281	16	for	for	ADP
aijssr-173	281	17	evaluating	evaluate	VERB
aijssr-173	281	18	the	the	DET
aijssr-173	281	19	effectiveness	effectiveness	NOUN
aijssr-173	281	20	of	of	ADP
aijssr-173	281	21	crm	crm	NOUN
aijssr-173	281	22	using	use	VERB
aijssr-173	281	23	the	the	DET
aijssr-173	281	24	balanced	balanced	ADJ
aijssr-173	281	25	scorecard.journal	scorecard.journal	PROPN
aijssr-173	281	26	of	of	ADP
aijssr-173	281	27	interactive	interactive	ADJ
aijssr-173	281	28	marketing	marketing	NOUN
aijssr-173	281	29	,	,	PUNCT
aijssr-173	281	30	17(2	17(2	NUM
aijssr-173	281	31	)	)	PUNCT
aijssr-173	281	32	,	,	PUNCT
aijssr-173	281	33	5	5	NUM
aijssr-173	281	34	-	-	SYM
aijssr-173	281	35	19	19	NUM
aijssr-173	281	36	.	.	PUNCT
aijssr-173	282	1	kwak	kwak	PROPN
aijssr-173	282	2	,	,	PUNCT
aijssr-173	282	3	y.	y.	PROPN
aijssr-173	282	4	h.	h.	PROPN
aijssr-173	282	5	,	,	PUNCT
aijssr-173	282	6	&	&	CCONJ
aijssr-173	282	7	anbari	anbari	PROPN
aijssr-173	282	8	,	,	PUNCT
aijssr-173	282	9	f.	f.	PROPN
aijssr-173	282	10	t.	t.	PROPN
aijssr-173	282	11	(	(	PUNCT
aijssr-173	282	12	2006	2006	NUM
aijssr-173	282	13	)	)	PUNCT
aijssr-173	282	14	.	.	PUNCT
aijssr-173	283	1	benefits	benefit	NOUN
aijssr-173	283	2	,	,	PUNCT
aijssr-173	283	3	obstacles	obstacle	NOUN
aijssr-173	283	4	,	,	PUNCT
aijssr-173	283	5	and	and	CCONJ
aijssr-173	283	6	future	future	NOUN
aijssr-173	283	7	of	of	ADP
aijssr-173	283	8	six	six	NUM
aijssr-173	283	9	sigma	sigma	PROPN
aijssr-173	283	10	approach	approach	NOUN
aijssr-173	283	11	.	.	PUNCT
aijssr-173	284	1	technovation	technovation	NOUN
aijssr-173	284	2	,	,	PUNCT
aijssr-173	284	3	26(5	26(5	PROPN
aijssr-173	284	4	-	-	PUNCT
aijssr-173	284	5	6	6	NUM
aijssr-173	284	6	)	)	PUNCT
aijssr-173	284	7	,	,	PUNCT
aijssr-173	284	8	708	708	NUM
aijssr-173	284	9	-	-	SYM
aijssr-173	284	10	715	715	NUM
aijssr-173	284	11	.	.	PUNCT
aijssr-173	285	1	lau	lau	PROPN
aijssr-173	285	2	,	,	PUNCT
aijssr-173	285	3	c.m	c.m	PROPN
aijssr-173	285	4	.	.	PROPN
aijssr-173	285	5	and	and	CCONJ
aijssr-173	285	6	sholihin	sholihin	PROPN
aijssr-173	285	7	,	,	PUNCT
aijssr-173	285	8	m.	m.	NOUN
aijssr-173	285	9	(	(	PUNCT
aijssr-173	285	10	2005	2005	NUM
aijssr-173	285	11	)	)	PUNCT
aijssr-173	285	12	,	,	PUNCT
aijssr-173	285	13	“	"	PUNCT
aijssr-173	285	14	financial	financial	ADJ
aijssr-173	285	15	and	and	CCONJ
aijssr-173	285	16	non	non	ADJ
aijssr-173	285	17	-	-	ADJ
aijssr-173	285	18	financial	financial	ADJ
aijssr-173	285	19	performance	performance	NOUN
aijssr-173	285	20	measures	measure	NOUN
aijssr-173	285	21	:	:	PUNCT
aijssr-173	285	22	how	how	SCONJ
aijssr-173	285	23	do	do	AUX
aijssr-173	285	24	they	they	PRON
aijssr-173	285	25	affect	affect	VERB
aijssr-173	285	26	job	job	NOUN
aijssr-173	285	27	satisfaction?”,british	satisfaction?”,british	ADJ
aijssr-173	285	28	accounting	accounting	NOUN
aijssr-173	285	29	review	review	NOUN
aijssr-173	285	30	,	,	PUNCT
aijssr-173	285	31	vol	vol	NOUN
aijssr-173	285	32	.	.	PROPN
aijssr-173	286	1	37	37	NUM
aijssr-173	287	1	no	no	NOUN
aijssr-173	287	2	.	.	NOUN
aijssr-173	287	3	4	4	NUM
aijssr-173	287	4	,	,	PUNCT
aijssr-173	287	5	pp	pp	ADJ
aijssr-173	287	6	.	.	PUNCT
aijssr-173	288	1	389	389	NUM
aijssr-173	288	2	-	-	SYM
aijssr-173	288	3	413	413	NUM
aijssr-173	288	4	.	.	PUNCT
aijssr-173	289	1	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	289	2	american	american	PROPN
aijssr-173	289	3	international	international	PROPN
aijssr-173	289	4	journal	journal	PROPN
aijssr-173	289	5	of	of	ADP
aijssr-173	289	6	social	social	ADJ
aijssr-173	289	7	science	science	NOUN
aijssr-173	289	8	research	research	NOUN
aijssr-173	289	9	vol	vol	NOUN
aijssr-173	289	10	.	.	PROPN
aijssr-173	290	1	2	2	NUM
aijssr-173	290	2	,	,	PUNCT
aijssr-173	290	3	no	no	INTJ
aijssr-173	290	4	.	.	NOUN
aijssr-173	290	5	2	2	NUM
aijssr-173	290	6	;	;	PUNCT
aijssr-173	290	7	2018	2018	NUM
aijssr-173	290	8	10	10	NUM
aijssr-173	290	9	lee	lee	PROPN
aijssr-173	290	10	n	n	PROPN
aijssr-173	290	11	(	(	PUNCT
aijssr-173	290	12	2006	2006	NUM
aijssr-173	290	13	)	)	PUNCT
aijssr-173	290	14	.	.	PUNCT
aijssr-173	291	1	measuring	measure	VERB
aijssr-173	291	2	the	the	DET
aijssr-173	291	3	performance	performance	NOUN
aijssr-173	291	4	of	of	ADP
aijssr-173	291	5	public	public	ADJ
aijssr-173	291	6	sector	sector	NOUN
aijssr-173	291	7	organisations	organisation	NOUN
aijssr-173	291	8	:	:	PUNCT
aijssr-173	291	9	a	a	DET
aijssr-173	291	10	case	case	NOUN
aijssr-173	291	11	study	study	NOUN
aijssr-173	291	12	on	on	ADP
aijssr-173	291	13	public	public	ADJ
aijssr-173	291	14	schools	school	NOUN
aijssr-173	291	15	in	in	ADP
aijssr-173	291	16	malaysia.measuring	malaysia.measure	VERB
aijssr-173	291	17	business	business	NOUN
aijssr-173	291	18	excellence	excellence	NOUN
aijssr-173	291	19	10(4):50	10(4):50	NUM
aijssr-173	291	20	-	-	SYM
aijssr-173	291	21	64	64	NUM
aijssr-173	291	22	.	.	PUNCT
aijssr-173	292	1	macphail	macphail	NOUN
aijssr-173	292	2	,	,	PUNCT
aijssr-173	292	3	a.	a.	PROPN
aijssr-173	292	4	,	,	PUNCT
aijssr-173	292	5	&	&	CCONJ
aijssr-173	292	6	halbert	halbert	PROPN
aijssr-173	292	7	,	,	PUNCT
aijssr-173	292	8	j.	j.	PROPN
aijssr-173	292	9	(	(	PUNCT
aijssr-173	292	10	2005	2005	NUM
aijssr-173	292	11	)	)	PUNCT
aijssr-173	292	12	.	.	PUNCT
aijssr-173	293	1	the	the	DET
aijssr-173	293	2	implementation	implementation	NOUN
aijssr-173	293	3	of	of	ADP
aijssr-173	293	4	a	a	DET
aijssr-173	293	5	revised	revise	VERB
aijssr-173	293	6	physical	physical	ADJ
aijssr-173	293	7	education	education	NOUN
aijssr-173	293	8	syllabus	syllabus	NOUN
aijssr-173	293	9	in	in	ADP
aijssr-173	293	10	ireland	ireland	PROPN
aijssr-173	293	11	:	:	PUNCT
aijssr-173	293	12	circumstances	circumstance	NOUN
aijssr-173	293	13	,	,	PUNCT
aijssr-173	293	14	rewards	reward	NOUN
aijssr-173	293	15	and	and	CCONJ
aijssr-173	293	16	costs	cost	NOUN
aijssr-173	293	17	.	.	PUNCT
aijssr-173	294	1	european	european	ADJ
aijssr-173	294	2	physical	physical	PROPN
aijssr-173	294	3	education	education	PROPN
aijssr-173	294	4	review	review	PROPN
aijssr-173	294	5	,	,	PUNCT
aijssr-173	294	6	11(3	11(3	NUM
aijssr-173	294	7	)	)	PUNCT
aijssr-173	294	8	,	,	PUNCT
aijssr-173	294	9	287	287	NUM
aijssr-173	294	10	-	-	SYM
aijssr-173	294	11	308	308	NUM
aijssr-173	294	12	.	.	PUNCT
aijssr-173	295	1	madsen	madsen	PROPN
aijssr-173	295	2	,	,	PUNCT
aijssr-173	295	3	d.	d.	PROPN
aijssr-173	295	4	ø	ø	PROPN
aijssr-173	295	5	.	.	PROPN
aijssr-173	295	6	,&stenheim	,&stenheim	PROPN
aijssr-173	295	7	,	,	PUNCT
aijssr-173	295	8	t.	t.	PROPN
aijssr-173	295	9	(	(	PUNCT
aijssr-173	295	10	2014	2014	NUM
aijssr-173	295	11	)	)	PUNCT
aijssr-173	295	12	.	.	PUNCT
aijssr-173	296	1	perceived	perceive	VERB
aijssr-173	296	2	problems	problem	NOUN
aijssr-173	296	3	associated	associate	VERB
aijssr-173	296	4	with	with	ADP
aijssr-173	296	5	the	the	DET
aijssr-173	296	6	implementation	implementation	NOUN
aijssr-173	296	7	of	of	ADP
aijssr-173	296	8	the	the	DET
aijssr-173	296	9	balanced	balanced	ADJ
aijssr-173	296	10	scorecard	scorecard	NOUN
aijssr-173	296	11	:	:	PUNCT
aijssr-173	296	12	evidence	evidence	NOUN
aijssr-173	296	13	from	from	ADP
aijssr-173	296	14	scandinavia	scandinavia	PROPN
aijssr-173	296	15	.	.	PUNCT
aijssr-173	297	1	maiga	maiga	PROPN
aijssr-173	297	2	,	,	PUNCT
aijssr-173	297	3	a.	a.	PROPN
aijssr-173	297	4	s.	s.	PROPN
aijssr-173	297	5	,	,	PUNCT
aijssr-173	297	6	&	&	CCONJ
aijssr-173	297	7	jacobs	jacobs	PROPN
aijssr-173	297	8	,	,	PUNCT
aijssr-173	297	9	f.	f.	PROPN
aijssr-173	297	10	a.	a.	PROPN
aijssr-173	297	11	(	(	PUNCT
aijssr-173	297	12	2003	2003	NUM
aijssr-173	297	13	)	)	PUNCT
aijssr-173	297	14	.	.	PUNCT
aijssr-173	298	1	balanced	balanced	ADJ
aijssr-173	298	2	scorecard	scorecard	NOUN
aijssr-173	298	3	,	,	PUNCT
aijssr-173	298	4	activity	activity	NOUN
aijssr-173	298	5	based	base	VERB
aijssr-173	298	6	costing	costing	NOUN
aijssr-173	298	7	and	and	CCONJ
aijssr-173	298	8	company	company	NOUN
aijssr-173	298	9	performance	performance	NOUN
aijssr-173	298	10	:	:	PUNCT
aijssr-173	298	11	an	an	DET
aijssr-173	298	12	empirical	empirical	ADJ
aijssr-173	298	13	analysis	analysis	NOUN
aijssr-173	298	14	.	.	PUNCT
aijssr-173	299	1	journal	journal	PROPN
aijssr-173	299	2	of	of	ADP
aijssr-173	299	3	management	management	NOUN
aijssr-173	299	4	issues	issue	NOUN
aijssr-173	299	5	,	,	PUNCT
aijssr-173	299	6	15(3	15(3	NUM
aijssr-173	299	7	)	)	PUNCT
aijssr-173	299	8	,	,	PUNCT
aijssr-173	299	9	283	283	NUM
aijssr-173	299	10	-	-	SYM
aijssr-173	299	11	301	301	NUM
aijssr-173	299	12	.	.	PUNCT
aijssr-173	300	1	malina	malina	PROPN
aijssr-173	300	2	,	,	PUNCT
aijssr-173	300	3	m.	m.	NOUN
aijssr-173	300	4	a.	a.	PROPN
aijssr-173	300	5	,	,	PUNCT
aijssr-173	300	6	&	&	CCONJ
aijssr-173	300	7	selto	selto	PROPN
aijssr-173	300	8	,	,	PUNCT
aijssr-173	300	9	f.	f.	PROPN
aijssr-173	300	10	h.	h.	PROPN
aijssr-173	300	11	(	(	PUNCT
aijssr-173	300	12	2001	2001	NUM
aijssr-173	300	13	)	)	PUNCT
aijssr-173	300	14	.	.	PUNCT
aijssr-173	301	1	communicating	communicate	VERB
aijssr-173	301	2	and	and	CCONJ
aijssr-173	301	3	controlling	control	VERB
aijssr-173	301	4	strategy	strategy	NOUN
aijssr-173	301	5	:	:	PUNCT
aijssr-173	301	6	an	an	DET
aijssr-173	301	7	empirical	empirical	ADJ
aijssr-173	301	8	study	study	NOUN
aijssr-173	301	9	of	of	ADP
aijssr-173	301	10	the	the	DET
aijssr-173	301	11	effectiveness	effectiveness	NOUN
aijssr-173	301	12	of	of	ADP
aijssr-173	301	13	the	the	DET
aijssr-173	301	14	balanced	balanced	ADJ
aijssr-173	301	15	scorecard	scorecard	NOUN
aijssr-173	301	16	.	.	PUNCT
aijssr-173	302	1	journal	journal	PROPN
aijssr-173	302	2	of	of	ADP
aijssr-173	302	3	management	management	NOUN
aijssr-173	302	4	accounting	accounting	NOUN
aijssr-173	302	5	research	research	NOUN
aijssr-173	302	6	,	,	PUNCT
aijssr-173	302	7	13(1	13(1	NUM
aijssr-173	302	8	)	)	PUNCT
aijssr-173	302	9	,	,	PUNCT
aijssr-173	302	10	47	47	NUM
aijssr-173	302	11	-	-	SYM
aijssr-173	302	12	90	90	NUM
aijssr-173	302	13	.	.	PUNCT
aijssr-173	302	14	mankins	mankin	NOUN
aijssr-173	302	15	,	,	PUNCT
aijssr-173	302	16	m.	m.	NOUN
aijssr-173	302	17	c.	c.	PROPN
aijssr-173	302	18	,	,	PUNCT
aijssr-173	302	19	&	&	CCONJ
aijssr-173	302	20	steele	steele	PROPN
aijssr-173	302	21	,	,	PUNCT
aijssr-173	302	22	r.	r.	PROPN
aijssr-173	302	23	(	(	PUNCT
aijssr-173	302	24	2005).turning	2005).turne	VERB
aijssr-173	302	25	great	great	ADJ
aijssr-173	302	26	strategy	strategy	NOUN
aijssr-173	302	27	into	into	ADP
aijssr-173	302	28	great	great	ADJ
aijssr-173	302	29	performance.harvard	performance.harvard	PROPN
aijssr-173	302	30	business	business	NOUN
aijssr-173	302	31	review	review	NOUN
aijssr-173	302	32	,	,	PUNCT
aijssr-173	302	33	2607	2607	NUM
aijssr-173	302	34	.	.	PUNCT
aijssr-173	303	1	marr	marr	PROPN
aijssr-173	303	2	,	,	PUNCT
aijssr-173	303	3	b.	b.	PROPN
aijssr-173	303	4	,	,	PUNCT
aijssr-173	303	5	&	&	CCONJ
aijssr-173	303	6	schiuma	schiuma	PROPN
aijssr-173	303	7	,	,	PUNCT
aijssr-173	303	8	g.	g.	PROPN
aijssr-173	304	1	(	(	PUNCT
aijssr-173	304	2	2003).business	2003).business	NUM
aijssr-173	304	3	performance	performance	NOUN
aijssr-173	304	4	measurement	measurement	NOUN
aijssr-173	304	5	–	–	PUNCT
aijssr-173	304	6	past	past	ADJ
aijssr-173	304	7	,	,	PUNCT
aijssr-173	304	8	present	present	ADJ
aijssr-173	304	9	and	and	CCONJ
aijssr-173	304	10	future.management	future.management	NOUN
aijssr-173	304	11	decision	decision	NOUN
aijssr-173	304	12	,	,	PUNCT
aijssr-173	304	13	41(8	41(8	PROPN
aijssr-173	304	14	)	)	PUNCT
aijssr-173	304	15	,	,	PUNCT
aijssr-173	304	16	680–687.doi:10.1108/00251740310496198	680–687.doi:10.1108/00251740310496198	PROPN
aijssr-173	304	17	martello	martello	PROPN
aijssr-173	304	18	,	,	PUNCT
aijssr-173	304	19	m.	m.	NOUN
aijssr-173	304	20	,	,	PUNCT
aijssr-173	304	21	watson	watson	PROPN
aijssr-173	304	22	,	,	PUNCT
aijssr-173	304	23	j.	j.	PROPN
aijssr-173	304	24	and	and	CCONJ
aijssr-173	304	25	fischer	fischer	PROPN
aijssr-173	304	26	,	,	PUNCT
aijssr-173	304	27	m.	m.	NOUN
aijssr-173	304	28	(	(	PUNCT
aijssr-173	304	29	2008	2008	NUM
aijssr-173	304	30	)	)	PUNCT
aijssr-173	304	31	,	,	PUNCT
aijssr-173	304	32	implementing	implement	VERB
aijssr-173	304	33	a	a	DET
aijssr-173	304	34	balanced	balanced	ADJ
aijssr-173	304	35	scorecard	scorecard	NOUN
aijssr-173	304	36	in	in	ADP
aijssr-173	304	37	a	a	DET
aijssr-173	304	38	not	not	PART
aijssr-173	304	39	-	-	PUNCT
aijssr-173	304	40	for	for	ADP
aijssr-173	304	41	-	-	PUNCT
aijssr-173	304	42	profit	profit	NOUN
aijssr-173	304	43	organization	organization	NOUN
aijssr-173	304	44	,	,	PUNCT
aijssr-173	304	45	journal	journal	NOUN
aijssr-173	304	46	of	of	ADP
aijssr-173	304	47	business	business	NOUN
aijssr-173	304	48	and	and	CCONJ
aijssr-173	304	49	economics	economic	NOUN
aijssr-173	304	50	research	research	NOUN
aijssr-173	304	51	,	,	PUNCT
aijssr-173	304	52	6(9	6(9	NUM
aijssr-173	304	53	)	)	PUNCT
aijssr-173	304	54	,	,	PUNCT
aijssr-173	304	55	pp.67	pp.67	NOUN
aijssr-173	304	56	-	-	PUNCT
aijssr-173	304	57	80	80	NUM
aijssr-173	304	58	.	.	PUNCT
aijssr-173	305	1	martello	martello	PROPN
aijssr-173	305	2	,	,	PUNCT
aijssr-173	305	3	m.	m.	NOUN
aijssr-173	305	4	,	,	PUNCT
aijssr-173	305	5	watson	watson	PROPN
aijssr-173	305	6	,	,	PUNCT
aijssr-173	305	7	j.	j.	PROPN
aijssr-173	305	8	g.	g.	PROPN
aijssr-173	305	9	,	,	PUNCT
aijssr-173	305	10	&	&	CCONJ
aijssr-173	305	11	fischer	fischer	PROPN
aijssr-173	305	12	,	,	PUNCT
aijssr-173	305	13	m.	m.	NOUN
aijssr-173	305	14	j.	j.	PROPN
aijssr-173	305	15	(	(	PUNCT
aijssr-173	305	16	2016).implementing	2016).implemente	VERB
aijssr-173	305	17	a	a	DET
aijssr-173	305	18	balanced	balanced	ADJ
aijssr-173	305	19	scorecard	scorecard	NOUN
aijssr-173	305	20	in	in	ADP
aijssr-173	305	21	a	a	DET
aijssr-173	305	22	not	not	PART
aijssr-173	305	23	-	-	PUNCT
aijssr-173	305	24	for	for	ADP
aijssr-173	305	25	-	-	PUNCT
aijssr-173	305	26	profit	profit	NOUN
aijssr-173	305	27	organization.journal	organization.journal	NOUN
aijssr-173	305	28	of	of	ADP
aijssr-173	305	29	business	business	NOUN
aijssr-173	305	30	&	&	CCONJ
aijssr-173	305	31	economics	economics	PROPN
aijssr-173	305	32	research	research	PROPN
aijssr-173	305	33	(	(	PUNCT
aijssr-173	305	34	online	online	ADJ
aijssr-173	305	35	)	)	PUNCT
aijssr-173	305	36	,	,	PUNCT
aijssr-173	305	37	14(3	14(3	NUM
aijssr-173	305	38	)	)	PUNCT
aijssr-173	305	39	,	,	PUNCT
aijssr-173	305	40	61	61	NUM
aijssr-173	305	41	.	.	PUNCT
aijssr-173	306	1	mayer	mayer	PROPN
aijssr-173	306	2	,	,	PUNCT
aijssr-173	306	3	r.	r.	PROPN
aijssr-173	306	4	c.	c.	PROPN
aijssr-173	306	5	,	,	PUNCT
aijssr-173	306	6	&	&	CCONJ
aijssr-173	306	7	gavin	gavin	PROPN
aijssr-173	306	8	,	,	PUNCT
aijssr-173	306	9	m.	m.	PROPN
aijssr-173	306	10	b.	b.	PROPN
aijssr-173	306	11	(	(	PUNCT
aijssr-173	306	12	2005	2005	NUM
aijssr-173	306	13	)	)	PUNCT
aijssr-173	306	14	.	.	PUNCT
aijssr-173	307	1	trust	trust	NOUN
aijssr-173	307	2	in	in	ADP
aijssr-173	307	3	management	management	NOUN
aijssr-173	307	4	and	and	CCONJ
aijssr-173	307	5	performance	performance	NOUN
aijssr-173	307	6	:	:	PUNCT
aijssr-173	307	7	who	who	PRON
aijssr-173	307	8	minds	mind	VERB
aijssr-173	307	9	the	the	DET
aijssr-173	307	10	shop	shop	NOUN
aijssr-173	307	11	while	while	SCONJ
aijssr-173	307	12	the	the	DET
aijssr-173	307	13	employees	employee	NOUN
aijssr-173	307	14	watch	watch	VERB
aijssr-173	307	15	the	the	DET
aijssr-173	307	16	boss	boss	NOUN
aijssr-173	307	17	?	?	PUNCT
aijssr-173	308	1	academy	academy	PROPN
aijssr-173	308	2	of	of	ADP
aijssr-173	308	3	management	management	PROPN
aijssr-173	308	4	journal	journal	PROPN
aijssr-173	308	5	,	,	PUNCT
aijssr-173	308	6	48(5	48(5	NUM
aijssr-173	308	7	)	)	PUNCT
aijssr-173	308	8	,	,	PUNCT
aijssr-173	308	9	874	874	NUM
aijssr-173	308	10	-	-	SYM
aijssr-173	308	11	888	888	NUM
aijssr-173	308	12	.	.	PUNCT
aijssr-173	308	13	mcphail	mcphail	PROPN
aijssr-173	308	14	,	,	PUNCT
aijssr-173	308	15	r.	r.	PROPN
aijssr-173	308	16	,	,	PUNCT
aijssr-173	308	17	herington	herington	PROPN
aijssr-173	308	18	,	,	PUNCT
aijssr-173	308	19	c.	c.	PROPN
aijssr-173	308	20	,	,	PUNCT
aijssr-173	308	21	&	&	CCONJ
aijssr-173	308	22	guilding	guilding	NOUN
aijssr-173	308	23	,	,	PUNCT
aijssr-173	308	24	c.	c.	PROPN
aijssr-173	308	25	(	(	PUNCT
aijssr-173	308	26	2008).human	2008).human	NUM
aijssr-173	308	27	resource	resource	NOUN
aijssr-173	308	28	managers	manager	NOUN
aijssr-173	308	29	’	’	PART
aijssr-173	308	30	perceptions	perception	NOUN
aijssr-173	308	31	of	of	ADP
aijssr-173	308	32	the	the	DET
aijssr-173	308	33	applications	application	NOUN
aijssr-173	308	34	and	and	CCONJ
aijssr-173	308	35	merit	merit	NOUN
aijssr-173	308	36	of	of	ADP
aijssr-173	308	37	the	the	DET
aijssr-173	308	38	balanced	balanced	ADJ
aijssr-173	308	39	scorecard	scorecard	NOUN
aijssr-173	308	40	in	in	ADP
aijssr-173	308	41	hotels	hotel	NOUN
aijssr-173	308	42	.	.	PUNCT
aijssr-173	309	1	international	international	ADJ
aijssr-173	309	2	journal	journal	PROPN
aijssr-173	309	3	of	of	ADP
aijssr-173	309	4	hospitality	hospitality	PROPN
aijssr-173	309	5	management	management	NOUN
aijssr-173	309	6	,	,	PUNCT
aijssr-173	309	7	27(4	27(4	PROPN
aijssr-173	309	8	)	)	PUNCT
aijssr-173	309	9	,	,	PUNCT
aijssr-173	309	10	623	623	NUM
aijssr-173	309	11	-	-	SYM
aijssr-173	309	12	631	631	NUM
aijssr-173	309	13	.	.	PUNCT
aijssr-173	310	1	melnyk	melnyk	PROPN
aijssr-173	310	2	,	,	PUNCT
aijssr-173	310	3	s.a	s.a	PROPN
aijssr-173	310	4	.	.	PROPN
aijssr-173	310	5	,	,	PUNCT
aijssr-173	310	6	calantone	calantone	NOUN
aijssr-173	310	7	,	,	PUNCT
aijssr-173	310	8	r.j	r.j	PROPN
aijssr-173	310	9	.	.	PROPN
aijssr-173	310	10	,	,	PUNCT
aijssr-173	310	11	luft	luft	PROPN
aijssr-173	310	12	,	,	PUNCT
aijssr-173	310	13	j.	j.	PROPN
aijssr-173	310	14	,	,	PUNCT
aijssr-173	310	15	stewart	stewart	PROPN
aijssr-173	310	16	,	,	PUNCT
aijssr-173	310	17	d.m	d.m	PROPN
aijssr-173	310	18	.	.	PROPN
aijssr-173	310	19	,	,	PUNCT
aijssr-173	310	20	&	&	CCONJ
aijssr-173	310	21	zsidisin	zsidisin	PROPN
aijssr-173	310	22	,	,	PUNCT
aijssr-173	310	23	g.a	g.a	PROPN
aijssr-173	310	24	.	.	PUNCT
aijssr-173	311	1	(	(	PUNCT
aijssr-173	311	2	2005).an	2005).an	NUM
aijssr-173	311	3	empirical	empirical	ADJ
aijssr-173	311	4	investigation	investigation	NOUN
aijssr-173	311	5	of	of	ADP
aijssr-173	311	6	the	the	DET
aijssr-173	311	7	metrics	metric	NOUN
aijssr-173	311	8	alignment	alignment	NOUN
aijssr-173	311	9	process.international	process.international	ADJ
aijssr-173	311	10	journal	journal	NOUN
aijssr-173	311	11	of	of	ADP
aijssr-173	311	12	productivity	productivity	NOUN
aijssr-173	311	13	and	and	CCONJ
aijssr-173	311	14	performance	performance	NOUN
aijssr-173	311	15	management	management	NOUN
aijssr-173	311	16	,	,	PUNCT
aijssr-173	311	17	54(5/6	54(5/6	NUM
aijssr-173	311	18	)	)	PUNCT
aijssr-173	311	19	,	,	PUNCT
aijssr-173	311	20	312	312	NUM
aijssr-173	311	21	-	-	SYM
aijssr-173	311	22	324	324	NUM
aijssr-173	311	23	.	.	PUNCT
aijssr-173	312	1	merchant	merchant	NOUN
aijssr-173	312	2	,	,	PUNCT
aijssr-173	312	3	k.	k.	PROPN
aijssr-173	312	4	a.	a.	PROPN
aijssr-173	312	5	(	(	PUNCT
aijssr-173	312	6	1987	1987	NUM
aijssr-173	312	7	)	)	PUNCT
aijssr-173	312	8	.	.	PUNCT
aijssr-173	313	1	how	how	SCONJ
aijssr-173	313	2	and	and	CCONJ
aijssr-173	313	3	why	why	SCONJ
aijssr-173	313	4	firms	firm	NOUN
aijssr-173	313	5	disregard	disregard	VERB
aijssr-173	313	6	the	the	DET
aijssr-173	313	7	controllability	controllability	NOUN
aijssr-173	313	8	principle	principle	NOUN
aijssr-173	313	9	.	.	PUNCT
aijssr-173	314	1	accounting	accounting	NOUN
aijssr-173	314	2	and	and	CCONJ
aijssr-173	314	3	management	management	NOUN
aijssr-173	314	4	:	:	PUNCT
aijssr-173	314	5	field	field	NOUN
aijssr-173	314	6	study	study	NOUN
aijssr-173	314	7	perspectives	perspective	NOUN
aijssr-173	314	8	,	,	PUNCT
aijssr-173	314	9	316	316	NUM
aijssr-173	314	10	-	-	SYM
aijssr-173	314	11	338	338	NUM
aijssr-173	314	12	.	.	PUNCT
aijssr-173	315	1	mithas	mitha	NOUN
aijssr-173	315	2	,	,	PUNCT
aijssr-173	315	3	s.	s.	PROPN
aijssr-173	315	4	,	,	PUNCT
aijssr-173	315	5	tafti	tafti	NOUN
aijssr-173	315	6	,	,	PUNCT
aijssr-173	315	7	a.	a.	NOUN
aijssr-173	315	8	,	,	PUNCT
aijssr-173	315	9	&	&	CCONJ
aijssr-173	315	10	mitchell	mitchell	PROPN
aijssr-173	315	11	,	,	PUNCT
aijssr-173	315	12	w.	w.	PROPN
aijssr-173	315	13	(	(	PUNCT
aijssr-173	315	14	2013	2013	NUM
aijssr-173	315	15	)	)	PUNCT
aijssr-173	315	16	.	.	PUNCT
aijssr-173	316	1	how	how	SCONJ
aijssr-173	316	2	a	a	DET
aijssr-173	316	3	firm	firm	NOUN
aijssr-173	316	4	’s	’s	PART
aijssr-173	316	5	competitive	competitive	ADJ
aijssr-173	316	6	environment	environment	NOUN
aijssr-173	316	7	and	and	CCONJ
aijssr-173	316	8	digital	digital	ADJ
aijssr-173	316	9	strategic	strategic	ADJ
aijssr-173	316	10	posture	posture	NOUN
aijssr-173	316	11	influence	influence	NOUN
aijssr-173	316	12	digital	digital	ADJ
aijssr-173	316	13	business	business	NOUN
aijssr-173	316	14	strategy	strategy	NOUN
aijssr-173	316	15	.	.	PUNCT
aijssr-173	317	1	mis	mis	PROPN
aijssr-173	317	2	quarterly	quarterly	PROPN
aijssr-173	317	3	,	,	PUNCT
aijssr-173	317	4	37(2	37(2	PROPN
aijssr-173	317	5	)	)	PUNCT
aijssr-173	317	6	,	,	PUNCT
aijssr-173	317	7	511	511	NUM
aijssr-173	317	8	-	-	SYM
aijssr-173	317	9	536	536	NUM
aijssr-173	317	10	.	.	PUNCT
aijssr-173	318	1	modell	modell	PROPN
aijssr-173	318	2	,	,	PUNCT
aijssr-173	318	3	s.	s.	PROPN
aijssr-173	318	4	(	(	PUNCT
aijssr-173	318	5	2012	2012	NUM
aijssr-173	318	6	)	)	PUNCT
aijssr-173	318	7	,	,	PUNCT
aijssr-173	318	8	the	the	DET
aijssr-173	318	9	politics	politic	NOUN
aijssr-173	318	10	of	of	ADP
aijssr-173	318	11	the	the	DET
aijssr-173	318	12	balanced	balanced	ADJ
aijssr-173	318	13	scorecard	scorecard	NOUN
aijssr-173	318	14	.	.	PUNCT
aijssr-173	319	1	journal	journal	NOUN
aijssr-173	319	2	of	of	ADP
aijssr-173	319	3	accounting	accounting	NOUN
aijssr-173	319	4	and	and	CCONJ
aijssr-173	319	5	organizational	organizational	ADJ
aijssr-173	319	6	change	change	NOUN
aijssr-173	319	7	,	,	PUNCT
aijssr-173	319	8	8(4	8(4	NUM
aijssr-173	319	9	)	)	PUNCT
aijssr-173	319	10	,	,	PUNCT
aijssr-173	319	11	475	475	NUM
aijssr-173	319	12	-	-	SYM
aijssr-173	319	13	489	489	NUM
aijssr-173	319	14	.	.	PUNCT
aijssr-173	320	1	mohamed	mohamed	PROPN
aijssr-173	320	2	,	,	PUNCT
aijssr-173	320	3	m.	m.	NOUN
aijssr-173	320	4	(	(	PUNCT
aijssr-173	320	5	2007	2007	NUM
aijssr-173	320	6	)	)	PUNCT
aijssr-173	320	7	.	.	PUNCT
aijssr-173	321	1	plan	plan	VERB
aijssr-173	321	2	to	to	PART
aijssr-173	321	3	shape	shape	VERB
aijssr-173	321	4	varsities	varsity	NOUN
aijssr-173	321	5	of	of	ADP
aijssr-173	321	6	world	world	NOUN
aijssr-173	321	7	class	class	NOUN
aijssr-173	321	8	.	.	PUNCT
aijssr-173	322	1	the	the	DET
aijssr-173	322	2	star	star	PROPN
aijssr-173	322	3	newspaper	newspaper	NOUN
aijssr-173	322	4	,	,	PUNCT
aijssr-173	322	5	14	14	NUM
aijssr-173	322	6	november	november	NOUN
aijssr-173	322	7	.	.	PUNCT
aijssr-173	323	1	http://thestar.com.my/news/story	http://thestar.com.my/news/story	NOUN
aijssr-173	323	2	.asp?file=/2007/	.asp?file=/2007/	PUNCT
aijssr-173	324	1	11/1	11/1	NUM
aijssr-173	324	2	4	4	NUM
aijssr-173	324	3	/	/	SYM
aijssr-173	324	4	nation/	nation/	NUM
aijssr-173	324	5	1	1	NUM
aijssr-173	324	6	9464095&se	9464095&se	NUM
aijssr-173	324	7	moore	moore	NOUN
aijssr-173	324	8	,	,	PUNCT
aijssr-173	324	9	m.	m.	NOUN
aijssr-173	324	10	h.	h.	PROPN
aijssr-173	324	11	(	(	PUNCT
aijssr-173	324	12	2003	2003	NUM
aijssr-173	324	13	)	)	PUNCT
aijssr-173	324	14	.	.	PUNCT
aijssr-173	325	1	the	the	DET
aijssr-173	325	2	public	public	ADJ
aijssr-173	325	3	value	value	NOUN
aijssr-173	325	4	scorecard	scorecard	NOUN
aijssr-173	325	5	:	:	PUNCT
aijssr-173	325	6	a	a	DET
aijssr-173	325	7	rejoinder	rejoinder	NOUN
aijssr-173	325	8	and	and	CCONJ
aijssr-173	325	9	an	an	DET
aijssr-173	325	10	alternative	alternative	NOUN
aijssr-173	325	11	to	to	ADP
aijssr-173	325	12	strategic	strategic	ADJ
aijssr-173	325	13	performance	performance	NOUN
aijssr-173	325	14	measurement	measurement	NOUN
aijssr-173	325	15	and	and	CCONJ
aijssr-173	325	16	management	management	NOUN
aijssr-173	325	17	in	in	ADP
aijssr-173	325	18	non	non	ADJ
aijssr-173	325	19	-	-	ADJ
aijssr-173	325	20	profit	profit	ADJ
aijssr-173	325	21	organization	organization	NOUN
aijssr-173	325	22	by	by	ADP
aijssr-173	325	23	robert	robert	PROPN
aijssr-173	325	24	kaplan	kaplan	PROPN
aijssr-173	325	25	,	,	PUNCT
aijssr-173	325	26	social	social	ADJ
aijssr-173	325	27	science	science	NOUN
aijssr-173	325	28	research	research	NOUN
aijssr-173	325	29	network	network	NOUN
aijssr-173	325	30	electronic	electronic	ADJ
aijssr-173	325	31	paper	paper	NOUN
aijssr-173	325	32	collection	collection	NOUN
aijssr-173	325	33	,	,	PUNCT
aijssr-173	325	34	retrieved	retrieve	VERB
aijssr-173	325	35	from	from	ADP
aijssr-173	325	36	http://ssrn.com/	http://ssrn.com/	PROPN
aijssr-173	325	37	abstract=402880	abstract=402880	PROPN
aijssr-173	325	38	nadler	nadler	NOUN
aijssr-173	325	39	,	,	PUNCT
aijssr-173	325	40	d.a	d.a	PROPN
aijssr-173	325	41	.	.	PROPN
aijssr-173	325	42	,&tushman	,&tushman	PROPN
aijssr-173	325	43	,	,	PUNCT
aijssr-173	325	44	m.l	m.l	PROPN
aijssr-173	325	45	.	.	PUNCT
aijssr-173	325	46	(	(	PUNCT
aijssr-173	325	47	1997	1997	NUM
aijssr-173	325	48	)	)	PUNCT
aijssr-173	325	49	.	.	PUNCT
aijssr-173	326	1	competing	compete	VERB
aijssr-173	326	2	by	by	ADP
aijssr-173	326	3	design	design	NOUN
aijssr-173	326	4	:	:	PUNCT
aijssr-173	326	5	the	the	DET
aijssr-173	326	6	power	power	NOUN
aijssr-173	326	7	of	of	ADP
aijssr-173	326	8	organizational	organizational	ADJ
aijssr-173	326	9	architecture.new	architecture.new	X
aijssr-173	326	10	york	york	NOUN
aijssr-173	326	11	:	:	PUNCT
aijssr-173	326	12	oxford	oxford	PROPN
aijssr-173	326	13	university	university	PROPN
aijssr-173	326	14	press	press	NOUN
aijssr-173	326	15	.	.	PUNCT
aijssr-173	327	1	neely	neely	PROPN
aijssr-173	327	2	,	,	PUNCT
aijssr-173	327	3	a.	a.	PROPN
aijssr-173	327	4	,	,	PUNCT
aijssr-173	327	5	adams	adams	PROPN
aijssr-173	327	6	,	,	PUNCT
aijssr-173	327	7	c.	c.	PROPN
aijssr-173	327	8	,	,	PUNCT
aijssr-173	327	9	&	&	CCONJ
aijssr-173	327	10	crowe	crowe	PROPN
aijssr-173	327	11	,	,	PUNCT
aijssr-173	327	12	p.	p.	PROPN
aijssr-173	327	13	(	(	PUNCT
aijssr-173	327	14	2001).the	2001).the	DET
aijssr-173	327	15	performance	performance	NOUN
aijssr-173	327	16	prism	prism	NOUN
aijssr-173	327	17	in	in	ADP
aijssr-173	327	18	practice.measuring	practice.measure	VERB
aijssr-173	327	19	business	business	NOUN
aijssr-173	327	20	excellence	excellence	NOUN
aijssr-173	327	21	,	,	PUNCT
aijssr-173	327	22	5(2	5(2	NUM
aijssr-173	327	23	)	)	PUNCT
aijssr-173	327	24	,	,	PUNCT
aijssr-173	327	25	6	6	NUM
aijssr-173	327	26	-	-	SYM
aijssr-173	327	27	13	13	NUM
aijssr-173	327	28	.	.	PUNCT
aijssr-173	328	1	niven	niven	PROPN
aijssr-173	328	2	,	,	PUNCT
aijssr-173	328	3	p.r	p.r	PROPN
aijssr-173	328	4	.	.	PROPN
aijssr-173	328	5	(	(	PUNCT
aijssr-173	328	6	2008	2008	NUM
aijssr-173	328	7	)	)	PUNCT
aijssr-173	328	8	.	.	PUNCT
aijssr-173	329	1	balanced	balanced	ADJ
aijssr-173	329	2	scorecard	scorecard	NOUN
aijssr-173	329	3	step	step	NOUN
aijssr-173	329	4	-	-	PUNCT
aijssr-173	329	5	by	by	ADP
aijssr-173	329	6	-	-	PUNCT
aijssr-173	329	7	step	step	NOUN
aijssr-173	329	8	for	for	ADP
aijssr-173	329	9	government	government	NOUN
aijssr-173	329	10	and	and	CCONJ
aijssr-173	329	11	nonprofit	nonprofit	ADJ
aijssr-173	329	12	agencies	agency	NOUN
aijssr-173	329	13	,	,	PUNCT
aijssr-173	329	14	organizational	organizational	ADJ
aijssr-173	329	15	performance	performance	NOUN
aijssr-173	329	16	in	in	ADP
aijssr-173	329	17	the	the	DET
aijssr-173	329	18	hotel	hotel	NOUN
aijssr-173	329	19	sector.tourism	sector.tourism	PROPN
aijssr-173	329	20	management	management	NOUN
aijssr-173	329	21	26	26	NUM
aijssr-173	329	22	(	(	PUNCT
aijssr-173	329	23	5),690	5),690	NUM
aijssr-173	329	24	-	-	SYM
aijssr-173	329	25	702	702	NUM
aijssr-173	329	26	.	.	PUNCT
aijssr-173	330	1	northcott	northcott	PROPN
aijssr-173	330	2	,	,	PUNCT
aijssr-173	330	3	d.	d.	PROPN
aijssr-173	330	4	&	&	CCONJ
aijssr-173	330	5	taulapapa	taulapapa	PROPN
aijssr-173	330	6	,	,	PUNCT
aijssr-173	330	7	t.m	t.m	PROPN
aijssr-173	330	8	.	.	PROPN
aijssr-173	330	9	(	(	PUNCT
aijssr-173	330	10	2012	2012	NUM
aijssr-173	330	11	)	)	PUNCT
aijssr-173	330	12	,	,	PUNCT
aijssr-173	330	13	“	"	PUNCT
aijssr-173	330	14	using	use	VERB
aijssr-173	330	15	the	the	DET
aijssr-173	330	16	balanced	balanced	ADJ
aijssr-173	330	17	scorecard	scorecard	NOUN
aijssr-173	330	18	to	to	PART
aijssr-173	330	19	manage	manage	VERB
aijssr-173	330	20	performance	performance	NOUN
aijssr-173	330	21	in	in	ADP
aijssr-173	330	22	public	public	ADJ
aijssr-173	330	23	sector	sector	NOUN
aijssr-173	330	24	organizations	organization	NOUN
aijssr-173	330	25	:	:	PUNCT
aijssr-173	330	26	issues	issue	NOUN
aijssr-173	330	27	and	and	CCONJ
aijssr-173	330	28	challenges	challenge	NOUN
aijssr-173	330	29	”	"	PUNCT
aijssr-173	330	30	,	,	PUNCT
aijssr-173	330	31	international	international	ADJ
aijssr-173	330	32	journal	journal	NOUN
aijssr-173	330	33	of	of	ADP
aijssr-173	330	34	public	public	ADJ
aijssr-173	330	35	sector	sector	NOUN
aijssr-173	330	36	management	management	NOUN
aijssr-173	330	37	,	,	PUNCT
aijssr-173	330	38	vol	vol	NOUN
aijssr-173	330	39	.	.	PROPN
aijssr-173	330	40	25	25	NUM
aijssr-173	330	41	no	no	NOUN
aijssr-173	330	42	.	.	NOUN
aijssr-173	331	1	3	3	NUM
aijssr-173	331	2	,	,	PUNCT
aijssr-173	331	3	pp	pp	ADJ
aijssr-173	331	4	.	.	PUNCT
aijssr-173	332	1	166	166	NUM
aijssr-173	332	2	-	-	SYM
aijssr-173	332	3	191	191	NUM
aijssr-173	332	4	.	.	PUNCT
aijssr-173	333	1	othman	othman	PROPN
aijssr-173	333	2	,	,	PUNCT
aijssr-173	333	3	r.	r.	PROPN
aijssr-173	333	4	(	(	PUNCT
aijssr-173	333	5	2006	2006	NUM
aijssr-173	333	6	)	)	PUNCT
aijssr-173	333	7	.	.	PUNCT
aijssr-173	334	1	balanced	balanced	ADJ
aijssr-173	334	2	scorecard	scorecard	NOUN
aijssr-173	334	3	and	and	CCONJ
aijssr-173	334	4	causal	causal	ADJ
aijssr-173	334	5	model	model	NOUN
aijssr-173	334	6	development	development	PROPN
aijssr-173	334	7	:	:	PUNCT
aijssr-173	334	8	preliminary	preliminary	ADJ
aijssr-173	334	9	findings	finding	NOUN
aijssr-173	334	10	.	.	PUNCT
aijssr-173	335	1	management	management	NOUN
aijssr-173	335	2	decision	decision	NOUN
aijssr-173	335	3	,	,	PUNCT
aijssr-173	335	4	44(5	44(5	NOUN
aijssr-173	335	5	)	)	PUNCT
aijssr-173	335	6	,	,	PUNCT
aijssr-173	335	7	690	690	NUM
aijssr-173	335	8	-	-	SYM
aijssr-173	335	9	702	702	NUM
aijssr-173	335	10	.	.	PUNCT
aijssr-173	335	11	othman	othman	PROPN
aijssr-173	335	12	,	,	PUNCT
aijssr-173	335	13	r.	r.	PROPN
aijssr-173	335	14	(	(	PUNCT
aijssr-173	335	15	2008	2008	NUM
aijssr-173	335	16	)	)	PUNCT
aijssr-173	335	17	.	.	PUNCT
aijssr-173	336	1	enhancing	enhance	VERB
aijssr-173	336	2	the	the	DET
aijssr-173	336	3	effectiveness	effectiveness	NOUN
aijssr-173	336	4	of	of	ADP
aijssr-173	336	5	the	the	DET
aijssr-173	336	6	balanced	balanced	ADJ
aijssr-173	336	7	scorecard	scorecard	NOUN
aijssr-173	336	8	with	with	ADP
aijssr-173	336	9	scenario	scenario	NOUN
aijssr-173	336	10	planning.international	planning.international	PROPN
aijssr-173	336	11	journal	journal	NOUN
aijssr-173	336	12	of	of	ADP
aijssr-173	336	13	productivity	productivity	NOUN
aijssr-173	336	14	and	and	CCONJ
aijssr-173	336	15	performance	performance	NOUN
aijssr-173	336	16	management	management	NOUN
aijssr-173	336	17	,	,	PUNCT
aijssr-173	336	18	57(3	57(3	NUM
aijssr-173	336	19	)	)	PUNCT
aijssr-173	336	20	,	,	PUNCT
aijssr-173	336	21	259	259	NUM
aijssr-173	336	22	-	-	SYM
aijssr-173	336	23	266	266	NUM
aijssr-173	336	24	.	.	PUNCT
aijssr-173	337	1	pandey	pandey	PROPN
aijssr-173	337	2	,	,	PUNCT
aijssr-173	337	3	i.	i.	PROPN
aijssr-173	337	4	m.	m.	PROPN
aijssr-173	337	5	(	(	PUNCT
aijssr-173	337	6	2005	2005	NUM
aijssr-173	337	7	)	)	PUNCT
aijssr-173	337	8	.	.	PUNCT
aijssr-173	338	1	balanced	balanced	ADJ
aijssr-173	338	2	scorecard	scorecard	NOUN
aijssr-173	338	3	:	:	PUNCT
aijssr-173	338	4	myth	myth	NOUN
aijssr-173	338	5	and	and	CCONJ
aijssr-173	338	6	reality	reality	NOUN
aijssr-173	338	7	.	.	PUNCT
aijssr-173	339	1	vikalpa,30(1	vikalpa,30(1	NOUN
aijssr-173	339	2	)	)	PUNCT
aijssr-173	339	3	,	,	PUNCT
aijssr-173	339	4	51	51	NUM
aijssr-173	339	5	-	-	SYM
aijssr-173	339	6	66	66	NUM
aijssr-173	339	7	.	.	PUNCT
aijssr-173	340	1	papalexandris	papalexandris	PROPN
aijssr-173	340	2	,	,	PUNCT
aijssr-173	340	3	a.	a.	NOUN
aijssr-173	340	4	,	,	PUNCT
aijssr-173	340	5	ioannou	ioannou	NOUN
aijssr-173	340	6	,	,	PUNCT
aijssr-173	340	7	g.	g.	PROPN
aijssr-173	340	8	,	,	PUNCT
aijssr-173	340	9	&	&	CCONJ
aijssr-173	340	10	prastacos	prastacos	PROPN
aijssr-173	340	11	,	,	PUNCT
aijssr-173	340	12	g.	g.	PROPN
aijssr-173	340	13	p.	p.	NOUN
aijssr-173	341	1	(	(	PUNCT
aijssr-173	341	2	2004).implementing	2004).implemente	VERB
aijssr-173	341	3	the	the	DET
aijssr-173	341	4	balanced	balanced	ADJ
aijssr-173	341	5	scorecard	scorecard	NOUN
aijssr-173	341	6	in	in	ADP
aijssr-173	341	7	greece	greece	PROPN
aijssr-173	341	8	:	:	PUNCT
aijssr-173	341	9	a	a	DET
aijssr-173	341	10	software	software	NOUN
aijssr-173	341	11	firm	firm	NOUN
aijssr-173	341	12	’s	’s	PART
aijssr-173	341	13	experience.long	experience.long	X
aijssr-173	341	14	range	range	NOUN
aijssr-173	341	15	planning	planning	NOUN
aijssr-173	341	16	,	,	PUNCT
aijssr-173	341	17	37(4	37(4	PROPN
aijssr-173	341	18	)	)	PUNCT
aijssr-173	341	19	,	,	PUNCT
aijssr-173	341	20	351	351	NUM
aijssr-173	341	21	-	-	SYM
aijssr-173	341	22	366	366	NUM
aijssr-173	341	23	.	.	PUNCT
aijssr-173	342	1	park	park	NOUN
aijssr-173	342	2	,	,	PUNCT
aijssr-173	342	3	s.	s.	PROPN
aijssr-173	342	4	,	,	PUNCT
aijssr-173	342	5	lee	lee	PROPN
aijssr-173	342	6	,	,	PUNCT
aijssr-173	342	7	h.	h.	PROPN
aijssr-173	342	8	,	,	PUNCT
aijssr-173	342	9	&	&	CCONJ
aijssr-173	342	10	chae	chae	PROPN
aijssr-173	342	11	,	,	PUNCT
aijssr-173	342	12	s.	s.	PROPN
aijssr-173	342	13	w.	w.	PROPN
aijssr-173	342	14	(	(	PUNCT
aijssr-173	342	15	2017	2017	NUM
aijssr-173	342	16	)	)	PUNCT
aijssr-173	342	17	.	.	PUNCT
aijssr-173	343	1	rethinking	rethink	VERB
aijssr-173	343	2	balanced	balanced	ADJ
aijssr-173	343	3	scorecard	scorecard	NOUN
aijssr-173	343	4	(	(	PUNCT
aijssr-173	343	5	bsc	bsc	PROPN
aijssr-173	343	6	)	)	PUNCT
aijssr-173	343	7	measures	measure	NOUN
aijssr-173	343	8	:	:	PUNCT
aijssr-173	343	9	formative	formative	ADJ
aijssr-173	343	10	versus	versus	ADP
aijssr-173	343	11	reflective	reflective	ADJ
aijssr-173	343	12	measurement	measurement	NOUN
aijssr-173	343	13	models	model	NOUN
aijssr-173	343	14	.	.	PUNCT
aijssr-173	344	1	international	international	ADJ
aijssr-173	344	2	journal	journal	PROPN
aijssr-173	344	3	of	of	ADP
aijssr-173	344	4	productivity	productivity	NOUN
aijssr-173	344	5	and	and	CCONJ
aijssr-173	344	6	performance	performance	NOUN
aijssr-173	344	7	management	management	NOUN
aijssr-173	344	8	,	,	PUNCT
aijssr-173	344	9	66(1	66(1	NOUN
aijssr-173	344	10	)	)	PUNCT
aijssr-173	344	11	,	,	PUNCT
aijssr-173	344	12	92	92	NUM
aijssr-173	344	13	-	-	SYM
aijssr-173	344	14	110	110	NUM
aijssr-173	344	15	.	.	PUNCT
aijssr-173	345	1	philbin	philbin	NOUN
aijssr-173	345	2	,	,	PUNCT
aijssr-173	345	3	s.	s.	PROPN
aijssr-173	345	4	p.	p.	PROPN
aijssr-173	345	5	(	(	PUNCT
aijssr-173	345	6	2011	2011	NUM
aijssr-173	345	7	)	)	PUNCT
aijssr-173	345	8	.	.	PUNCT
aijssr-173	346	1	design	design	NOUN
aijssr-173	346	2	and	and	CCONJ
aijssr-173	346	3	implementation	implementation	NOUN
aijssr-173	346	4	of	of	ADP
aijssr-173	346	5	the	the	DET
aijssr-173	346	6	balanced	balanced	ADJ
aijssr-173	346	7	scorecard	scorecard	NOUN
aijssr-173	346	8	at	at	ADP
aijssr-173	346	9	a	a	DET
aijssr-173	346	10	university	university	NOUN
aijssr-173	346	11	institute	institute	NOUN
aijssr-173	346	12	.	.	PUNCT
aijssr-173	347	1	measuring	measure	VERB
aijssr-173	347	2	business	business	NOUN
aijssr-173	347	3	excellence	excellence	NOUN
aijssr-173	347	4	,	,	PUNCT
aijssr-173	347	5	15(3	15(3	NUM
aijssr-173	347	6	)	)	PUNCT
aijssr-173	347	7	,	,	PUNCT
aijssr-173	347	8	34	34	NUM
aijssr-173	347	9	-	-	SYM
aijssr-173	347	10	45	45	NUM
aijssr-173	347	11	.	.	PUNCT
aijssr-173	348	1	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-173	348	2	american	american	PROPN
aijssr-173	348	3	international	international	PROPN
aijssr-173	348	4	journal	journal	PROPN
aijssr-173	348	5	of	of	ADP
aijssr-173	348	6	social	social	ADJ
aijssr-173	348	7	science	science	NOUN
aijssr-173	348	8	research	research	NOUN
aijssr-173	348	9	vol	vol	NOUN
aijssr-173	348	10	.	.	PROPN
aijssr-173	349	1	2	2	NUM
aijssr-173	349	2	,	,	PUNCT
aijssr-173	349	3	no	no	INTJ
aijssr-173	349	4	.	.	NOUN
aijssr-173	349	5	2	2	NUM
aijssr-173	349	6	;	;	PUNCT
aijssr-173	349	7	2018	2018	NUM
aijssr-173	349	8	11	11	NUM
aijssr-173	349	9	pietrzak	pietrzak	NOUN
aijssr-173	349	10	,	,	PUNCT
aijssr-173	349	11	m.	m.	NOUN
aijssr-173	349	12	,	,	PUNCT
aijssr-173	349	13	paliszkiewicz	paliszkiewicz	NOUN
aijssr-173	349	14	,	,	PUNCT
aijssr-173	349	15	j.	j.	PROPN
aijssr-173	349	16	,	,	PUNCT
aijssr-173	349	17	&	&	CCONJ
aijssr-173	349	18	klepacki	klepacki	PROPN
aijssr-173	349	19	,	,	PUNCT
aijssr-173	349	20	b.	b.	PROPN
aijssr-173	349	21	(	(	PUNCT
aijssr-173	349	22	2015).the	2015).the	PRON
aijssr-173	349	23	application	application	NOUN
aijssr-173	349	24	of	of	ADP
aijssr-173	349	25	the	the	DET
aijssr-173	349	26	balanced	balanced	ADJ
aijssr-173	349	27	scorecard	scorecard	NOUN
aijssr-173	349	28	(	(	PUNCT
aijssr-173	349	29	bsc	bsc	PROPN
aijssr-173	349	30	)	)	PUNCT
aijssr-173	349	31	in	in	ADP
aijssr-173	349	32	the	the	DET
aijssr-173	349	33	higher	high	ADJ
aijssr-173	349	34	education	education	NOUN
aijssr-173	349	35	setting	setting	NOUN
aijssr-173	349	36	of	of	ADP
aijssr-173	349	37	a	a	DET
aijssr-173	349	38	polish	polish	ADJ
aijssr-173	349	39	university.online	university.online	NOUN
aijssr-173	349	40	journal	journal	NOUN
aijssr-173	349	41	of	of	ADP
aijssr-173	349	42	applied	apply	VERB
aijssr-173	349	43	knowledge	knowledge	NOUN
aijssr-173	349	44	management	management	NOUN
aijssr-173	349	45	,	,	PUNCT
aijssr-173	349	46	3(1	3(1	NUM
aijssr-173	349	47	)	)	PUNCT
aijssr-173	349	48	,	,	PUNCT
aijssr-173	349	49	151	151	NUM
aijssr-173	349	50	-	-	SYM
aijssr-173	349	51	164	164	NUM
aijssr-173	349	52	.	.	PUNCT
aijssr-173	350	1	pongatichat	pongatichat	NOUN
aijssr-173	350	2	,	,	PUNCT
aijssr-173	350	3	p.	p.	PROPN
aijssr-173	350	4	,	,	PUNCT
aijssr-173	350	5	johnston	johnston	PROPN
aijssr-173	350	6	,	,	PUNCT
aijssr-173	350	7	r.	r.	PROPN
aijssr-173	350	8	(	(	PUNCT
aijssr-173	350	9	2008	2008	NUM
aijssr-173	350	10	)	)	PUNCT
aijssr-173	350	11	,	,	PUNCT
aijssr-173	350	12	exploring	explore	VERB
aijssr-173	350	13	strategy	strategy	NOUN
aijssr-173	350	14	-	-	PUNCT
aijssr-173	350	15	misaligned	misalign	VERB
aijssr-173	350	16	performance	performance	NOUN
aijssr-173	350	17	measurement.international	measurement.international	PROPN
aijssr-173	350	18	journal	journal	NOUN
aijssr-173	350	19	of	of	ADP
aijssr-173	350	20	productivity	productivity	NOUN
aijssr-173	350	21	and	and	CCONJ
aijssr-173	350	22	performance	performance	NOUN
aijssr-173	350	23	management	management	NOUN
aijssr-173	350	24	,	,	PUNCT
aijssr-173	350	25	57(3	57(3	NUM
aijssr-173	350	26	)	)	PUNCT
aijssr-173	350	27	,	,	PUNCT
aijssr-173	350	28	207-222.press	207-222.press	NUM
aijssr-173	350	29	,	,	PUNCT
aijssr-173	350	30	boston	boston	PROPN
aijssr-173	350	31	,	,	PUNCT
aijssr-173	350	32	ma	ma	PROPN
aijssr-173	350	33	.	.	PROPN
aijssr-173	350	34	praptapa	praptapa	PROPN
aijssr-173	350	35	,	,	PUNCT
aijssr-173	350	36	a.	a.	PROPN
aijssr-173	350	37	,	,	PUNCT
aijssr-173	350	38	&	&	CCONJ
aijssr-173	350	39	yahya	yahya	PROPN
aijssr-173	350	40	,	,	PUNCT
aijssr-173	350	41	m.	m.	NOUN
aijssr-173	350	42	a.	a.	PROPN
aijssr-173	350	43	b.	b.	PROPN
aijssr-173	351	1	the	the	DET
aijssr-173	351	2	use	use	NOUN
aijssr-173	351	3	of	of	ADP
aijssr-173	351	4	balance	balance	NOUN
aijssr-173	351	5	scorecard	scorecard	NOUN
aijssr-173	351	6	for	for	ADP
aijssr-173	351	7	performance	performance	NOUN
aijssr-173	351	8	control	control	NOUN
aijssr-173	351	9	:	:	PUNCT
aijssr-173	351	10	case	case	NOUN
aijssr-173	351	11	of	of	ADP
aijssr-173	351	12	water	water	NOUN
aijssr-173	351	13	supply	supply	NOUN
aijssr-173	351	14	company	company	NOUN
aijssr-173	351	15	in	in	ADP
aijssr-173	351	16	indonesia	indonesia	PROPN
aijssr-173	351	17	.	.	PUNCT
aijssr-173	352	1	ramachandran	ramachandran	PROPN
aijssr-173	352	2	,	,	PUNCT
aijssr-173	352	3	s.	s.	PROPN
aijssr-173	352	4	,	,	PUNCT
aijssr-173	352	5	&	&	CCONJ
aijssr-173	352	6	foo	foo	PROPN
aijssr-173	352	7	,	,	PUNCT
aijssr-173	352	8	h.	h.	PROPN
aijssr-173	352	9	(	(	PUNCT
aijssr-173	352	10	2007	2007	NUM
aijssr-173	352	11	)	)	PUNCT
aijssr-173	352	12	.	.	PUNCT
aijssr-173	353	1	public	public	ADJ
aijssr-173	353	2	universities	university	NOUN
aijssr-173	353	3	fail	fail	VERB
aijssr-173	353	4	outstanding	outstanding	ADJ
aijssr-173	353	5	test	test	NOUN
aijssr-173	353	6	.	.	PUNCT
aijssr-173	354	1	new	new	ADJ
aijssr-173	354	2	straits	strait	NOUN
aijssr-173	354	3	times	time	NOUN
aijssr-173	354	4	,	,	PUNCT
aijssr-173	354	5	6	6	NUM
aijssr-173	354	6	.	.	PUNCT
aijssr-173	355	1	richard	richard	PROPN
aijssr-173	355	2	,	,	PUNCT
aijssr-173	355	3	r.y.y	r.y.y	NOUN
aijssr-173	355	4	.	.	PROPN
aijssr-173	355	5	,	,	PUNCT
aijssr-173	355	6	yang	yang	PROPN
aijssr-173	355	7	,	,	PUNCT
aijssr-173	355	8	b.	b.	PROPN
aijssr-173	355	9	,	,	PUNCT
aijssr-173	355	10	lien	lien	PROPN
aijssr-173	355	11	,	,	PUNCT
aijssr-173	355	12	b.y	b.y	PROPN
aijssr-173	355	13	.	.	PROPN
aijssr-173	355	14	,	,	PUNCT
aijssr-173	355	15	mclean	mclean	PROPN
aijssr-173	355	16	,	,	PUNCT
aijssr-173	355	17	g.n	g.n	PROPN
aijssr-173	355	18	.	.	PROPN
aijssr-173	355	19	&	&	CCONJ
aijssr-173	355	20	kuo	kuo	PROPN
aijssr-173	355	21	,	,	PUNCT
aijssr-173	355	22	y.	y.	PROPN
aijssr-173	355	23	(	(	PUNCT
aijssr-173	355	24	2009	2009	NUM
aijssr-173	355	25	)	)	PUNCT
aijssr-173	355	26	.	.	PUNCT
aijssr-173	356	1	dynamic	dynamic	ADJ
aijssr-173	356	2	capability	capability	NOUN
aijssr-173	356	3	:	:	PUNCT
aijssr-173	356	4	impact	impact	NOUN
aijssr-173	356	5	of	of	ADP
aijssr-173	356	6	process	process	NOUN
aijssr-173	356	7	alignment	alignment	NOUN
aijssr-173	356	8	and	and	CCONJ
aijssr-173	356	9	organizational	organizational	ADJ
aijssr-173	356	10	learning	learning	NOUN
aijssr-173	356	11	culture	culture	NOUN
aijssr-173	356	12	on	on	ADP
aijssr-173	356	13	performance	performance	NOUN
aijssr-173	356	14	.	.	PUNCT
aijssr-173	357	1	journal	journal	PROPN
aijssr-173	357	2	of	of	ADP
aijssr-173	357	3	world	world	PROPN
aijssr-173	357	4	business	business	NOUN
aijssr-173	357	5	,	,	PUNCT
aijssr-173	357	6	401,1	401,1	NOUN
aijssr-173	357	7	-	-	PUNCT
aijssr-173	357	8	10	10	NUM
aijssr-173	357	9	.	.	PUNCT
aijssr-173	358	1	richardson	richardson	PROPN
aijssr-173	358	2	,	,	PUNCT
aijssr-173	358	3	s.	s.	PROPN
aijssr-173	358	4	(	(	PUNCT
aijssr-173	358	5	2004	2004	NUM
aijssr-173	358	6	)	)	PUNCT
aijssr-173	358	7	.	.	PUNCT
aijssr-173	359	1	the	the	DET
aijssr-173	359	2	key	key	ADJ
aijssr-173	359	3	elements	element	NOUN
aijssr-173	359	4	of	of	ADP
aijssr-173	359	5	balanced	balanced	ADJ
aijssr-173	359	6	scorecard	scorecard	NOUN
aijssr-173	359	7	success.ivey	success.ivey	NOUN
aijssr-173	359	8	business	business	NOUN
aijssr-173	359	9	journal	journal	NOUN
aijssr-173	359	10	,	,	PUNCT
aijssr-173	359	11	69(2	69(2	NOUN
aijssr-173	359	12	)	)	PUNCT
aijssr-173	359	13	,	,	PUNCT
aijssr-173	359	14	7	7	NUM
aijssr-173	359	15	-	-	SYM
aijssr-173	359	16	9	9	NUM
aijssr-173	359	17	.	.	PUNCT
aijssr-173	360	1	rigby	rigby	PROPN
aijssr-173	360	2	,	,	PUNCT
aijssr-173	360	3	d.	d.	PROPN
aijssr-173	360	4	,	,	PUNCT
aijssr-173	360	5	&	&	CCONJ
aijssr-173	360	6	bilodeau	bilodeau	PROPN
aijssr-173	360	7	,	,	PUNCT
aijssr-173	360	8	b.	b.	PROPN
aijssr-173	360	9	(	(	PUNCT
aijssr-173	360	10	2007).management	2007).management	NOUN
aijssr-173	360	11	tools	tool	NOUN
aijssr-173	360	12	&	&	CCONJ
aijssr-173	360	13	trends	trend	NOUN
aijssr-173	360	14	.	.	PUNCT
aijssr-173	361	1	bain	bain	PROPN
aijssr-173	361	2	&	&	CCONJ
aijssr-173	361	3	company.available	company.available	PROPN
aijssr-173	361	4	at	at	ADP
aijssr-173	361	5	:	:	PUNCT
aijssr-173	361	6	http://www.bain.com/management_tools/home.asp	http://www.bain.com/management_tools/home.asp	NOUN
aijssr-173	361	7	.	.	PUNCT
aijssr-173	362	1	roest	roest	PROPN
aijssr-173	362	2	,	,	PUNCT
aijssr-173	362	3	p.	p.	NOUN
aijssr-173	362	4	(	(	PUNCT
aijssr-173	362	5	1997	1997	NUM
aijssr-173	362	6	)	)	PUNCT
aijssr-173	362	7	.	.	PUNCT
aijssr-173	363	1	the	the	DET
aijssr-173	363	2	golden	golden	ADJ
aijssr-173	363	3	rules	rule	NOUN
aijssr-173	363	4	for	for	ADP
aijssr-173	363	5	implementing	implement	VERB
aijssr-173	363	6	the	the	DET
aijssr-173	363	7	balanced	balanced	ADJ
aijssr-173	363	8	business	business	NOUN
aijssr-173	363	9	scorecard.information	scorecard.information	NOUN
aijssr-173	363	10	management	management	NOUN
aijssr-173	363	11	&	&	CCONJ
aijssr-173	363	12	computer	computer	NOUN
aijssr-173	363	13	security	security	NOUN
aijssr-173	363	14	,	,	PUNCT
aijssr-173	363	15	5(5	5(5	NUM
aijssr-173	363	16	)	)	PUNCT
aijssr-173	363	17	,	,	PUNCT
aijssr-173	363	18	163	163	NUM
aijssr-173	363	19	-	-	SYM
aijssr-173	363	20	165	165	NUM
aijssr-173	363	21	.	.	PUNCT
aijssr-173	364	1	schaap	schaap	PROPN
aijssr-173	364	2	,	,	PUNCT
aijssr-173	364	3	j.	j.	PROPN
aijssr-173	364	4	i.	i.	PROPN
aijssr-173	364	5	(	(	PUNCT
aijssr-173	364	6	2012	2012	NUM
aijssr-173	364	7	)	)	PUNCT
aijssr-173	364	8	.	.	PUNCT
aijssr-173	365	1	strategy	strategy	NOUN
aijssr-173	365	2	implementations	implementation	NOUN
aijssr-173	365	3	-	-	PUNCT
aijssr-173	365	4	can	can	AUX
aijssr-173	365	5	organizations	organization	NOUN
aijssr-173	365	6	attain	attain	VERB
aijssr-173	365	7	outstanding	outstanding	ADJ
aijssr-173	365	8	performance	performance	NOUN
aijssr-173	365	9	.	.	PUNCT
aijssr-173	366	1	strategic	strategic	ADJ
aijssr-173	366	2	management	management	NOUN
aijssr-173	366	3	review	review	NOUN
aijssr-173	366	4	,	,	PUNCT
aijssr-173	366	5	6(1	6(1	NUM
aijssr-173	366	6	)	)	PUNCT
aijssr-173	366	7	,	,	PUNCT
aijssr-173	366	8	98	98	NUM
aijssr-173	366	9	-	-	SYM
aijssr-173	366	10	121	121	NUM
aijssr-173	366	11	.	.	PUNCT
aijssr-173	367	1	schneiderman	schneiderman	PROPN
aijssr-173	367	2	,	,	PUNCT
aijssr-173	367	3	a.	a.	NOUN
aijssr-173	367	4	m.	m.	NOUN
aijssr-173	367	5	(	(	PUNCT
aijssr-173	367	6	2001	2001	NUM
aijssr-173	367	7	)	)	PUNCT
aijssr-173	367	8	.	.	PUNCT
aijssr-173	368	1	how	how	SCONJ
aijssr-173	368	2	to	to	PART
aijssr-173	368	3	build	build	VERB
aijssr-173	368	4	a	a	DET
aijssr-173	368	5	balanced	balanced	ADJ
aijssr-173	368	6	scorecard	scorecard	NOUN
aijssr-173	368	7	,	,	PUNCT
aijssr-173	368	8	part	part	NOUN
aijssr-173	368	9	3	3	NUM
aijssr-173	368	10	:	:	PUNCT
aijssr-173	368	11	selecting	select	VERB
aijssr-173	368	12	scorecard	scorecard	NOUN
aijssr-173	368	13	metrics	metric	NOUN
aijssr-173	368	14	.	.	PUNCT
aijssr-173	369	1	shukri	shukri	PROPN
aijssr-173	369	2	,	,	PUNCT
aijssr-173	369	3	n.	n.	PROPN
aijssr-173	369	4	f.	f.	PROPN
aijssr-173	369	5	m.	m.	PROPN
aijssr-173	369	6	,	,	PUNCT
aijssr-173	369	7	&	&	CCONJ
aijssr-173	369	8	ramli	ramli	PROPN
aijssr-173	369	9	,	,	PUNCT
aijssr-173	369	10	a.	a.	NOUN
aijssr-173	369	11	(	(	PUNCT
aijssr-173	369	12	2015	2015	NUM
aijssr-173	369	13	)	)	PUNCT
aijssr-173	369	14	.	.	PUNCT
aijssr-173	370	1	organizational	organizational	ADJ
aijssr-173	370	2	structure	structure	NOUN
aijssr-173	370	3	and	and	CCONJ
aijssr-173	370	4	performances	performance	NOUN
aijssr-173	370	5	of	of	ADP
aijssr-173	370	6	responsible	responsible	ADJ
aijssr-173	370	7	malaysian	malaysian	ADJ
aijssr-173	370	8	healthcare	healthcare	PROPN
aijssr-173	370	9	providers	provider	NOUN
aijssr-173	370	10	:	:	PUNCT
aijssr-173	370	11	a	a	DET
aijssr-173	370	12	balanced	balanced	ADJ
aijssr-173	370	13	scorecard	scorecard	NOUN
aijssr-173	370	14	perspective	perspective	NOUN
aijssr-173	370	15	.	.	PUNCT
aijssr-173	371	1	procedia	procedia	NOUN
aijssr-173	371	2	economics	economic	NOUN
aijssr-173	371	3	and	and	CCONJ
aijssr-173	371	4	finance	finance	NOUN
aijssr-173	371	5	,	,	PUNCT
aijssr-173	371	6	28	28	NUM
aijssr-173	371	7	,	,	PUNCT
aijssr-173	371	8	202	202	NUM
aijssr-173	371	9	-	-	SYM
aijssr-173	371	10	212	212	NUM
aijssr-173	371	11	.	.	PUNCT
aijssr-173	372	1	skinner	skinner	PROPN
aijssr-173	372	2	,	,	PUNCT
aijssr-173	372	3	w.	w.	PROPN
aijssr-173	372	4	(	(	PUNCT
aijssr-173	372	5	1969).manufacturingmissing	1969).manufacturingmisse	VERB
aijssr-173	372	6	link	link	NOUN
aijssr-173	372	7	in	in	ADP
aijssr-173	372	8	corporate	corporate	ADJ
aijssr-173	372	9	strategy.harvard	strategy.harvard	PROPN
aijssr-173	372	10	business	business	NOUN
aijssr-173	372	11	review	review	NOUN
aijssr-173	372	12	,	,	PUNCT
aijssr-173	372	13	mayjune	mayjune	NOUN
aijssr-173	372	14	,	,	PUNCT
aijssr-173	372	15	1	1	NUM
aijssr-173	372	16	-	-	SYM
aijssr-173	372	17	10	10	NUM
aijssr-173	372	18	.	.	PUNCT
aijssr-173	373	1	slavica	slavica	PROPN
aijssr-173	373	2	,	,	PUNCT
aijssr-173	373	3	t.	t.	PROPN
aijssr-173	373	4	,	,	PUNCT
aijssr-173	373	5	ljubica	ljubica	PROPN
aijssr-173	373	6	,	,	PUNCT
aijssr-173	373	7	k.	k.	PROPN
aijssr-173	373	8	,	,	PUNCT
aijssr-173	373	9	&	&	CCONJ
aijssr-173	373	10	jelena	jelena	PROPN
aijssr-173	373	11	,	,	PUNCT
aijssr-173	373	12	j.	j.	PROPN
aijssr-173	373	13	(	(	PUNCT
aijssr-173	373	14	2017).the	2017).the	DET
aijssr-173	373	15	modern	modern	ADJ
aijssr-173	373	16	concept	concept	NOUN
aijssr-173	373	17	of	of	ADP
aijssr-173	373	18	measuring	measure	VERB
aijssr-173	373	19	efficiency	efficiency	NOUN
aijssr-173	373	20	-	-	PUNCT
aijssr-173	373	21	implementation	implementation	NOUN
aijssr-173	373	22	and	and	CCONJ
aijssr-173	373	23	attitudes	attitude	NOUN
aijssr-173	373	24	of	of	ADP
aijssr-173	373	25	bsc.tem	bsc.tem	ADJ
aijssr-173	373	26	journal	journal	NOUN
aijssr-173	373	27	-	-	PUNCT
aijssr-173	373	28	technology	technology	NOUN
aijssr-173	373	29	education	education	NOUN
aijssr-173	373	30	management	management	NOUN
aijssr-173	373	31	informatics	informatic	NOUN
aijssr-173	373	32	,	,	PUNCT
aijssr-173	373	33	6(3	6(3	NUM
aijssr-173	373	34	)	)	PUNCT
aijssr-173	373	35	,	,	PUNCT
aijssr-173	373	36	525	525	NUM
aijssr-173	373	37	-	-	SYM
aijssr-173	373	38	533	533	NUM
aijssr-173	373	39	.	.	PUNCT
aijssr-173	373	40	speckbacher	speckbacher	ADJ
aijssr-173	373	41	,	,	PUNCT
aijssr-173	373	42	g.	g.	PROPN
aijssr-173	373	43	,	,	PUNCT
aijssr-173	373	44	bischof	bischof	NOUN
aijssr-173	373	45	,	,	PUNCT
aijssr-173	373	46	j.	j.	PROPN
aijssr-173	373	47	,	,	PUNCT
aijssr-173	373	48	&	&	CCONJ
aijssr-173	373	49	pfeiffer	pfeiffer	PROPN
aijssr-173	373	50	,	,	PUNCT
aijssr-173	373	51	t.	t.	PROPN
aijssr-173	373	52	(	(	PUNCT
aijssr-173	373	53	2003).a	2003).a	NUM
aijssr-173	373	54	descriptive	descriptive	ADJ
aijssr-173	373	55	analysis	analysis	NOUN
aijssr-173	373	56	on	on	ADP
aijssr-173	373	57	the	the	DET
aijssr-173	373	58	implementation	implementation	NOUN
aijssr-173	373	59	of	of	ADP
aijssr-173	373	60	balanced	balanced	ADJ
aijssr-173	373	61	scorecards	scorecard	NOUN
aijssr-173	373	62	in	in	ADP
aijssr-173	373	63	german	german	ADJ
aijssr-173	373	64	-	-	PUNCT
aijssr-173	373	65	speaking	speak	VERB
aijssr-173	373	66	countries.management	countries.management	NOUN
aijssr-173	373	67	accounting	accounting	NOUN
aijssr-173	373	68	research	research	NOUN
aijssr-173	373	69	,	,	PUNCT
aijssr-173	373	70	14(4	14(4	NUM
aijssr-173	373	71	)	)	PUNCT
aijssr-173	373	72	,	,	PUNCT
aijssr-173	373	73	361	361	NUM
aijssr-173	373	74	-	-	SYM
aijssr-173	373	75	388	388	NUM
aijssr-173	373	76	.	.	PUNCT
aijssr-173	374	1	sterling	sterling	NOUN
aijssr-173	374	2	,	,	PUNCT
aijssr-173	374	3	j.	j.	PROPN
aijssr-173	374	4	(	(	PUNCT
aijssr-173	374	5	2003	2003	NUM
aijssr-173	374	6	)	)	PUNCT
aijssr-173	374	7	.	.	PUNCT
aijssr-173	375	1	translating	translate	VERB
aijssr-173	375	2	strategy	strategy	NOUN
aijssr-173	375	3	into	into	ADP
aijssr-173	375	4	effective	effective	ADJ
aijssr-173	375	5	implementation	implementation	NOUN
aijssr-173	375	6	:	:	PUNCT
aijssr-173	375	7	dispelling	dispel	VERB
aijssr-173	375	8	the	the	DET
aijssr-173	375	9	myths	myth	NOUN
aijssr-173	375	10	and	and	CCONJ
aijssr-173	375	11	highlighting	highlight	VERB
aijssr-173	375	12	what	what	PRON
aijssr-173	375	13	works	work	VERB
aijssr-173	375	14	.	.	PUNCT
aijssr-173	376	1	strategy	strategy	NOUN
aijssr-173	376	2	&	&	CCONJ
aijssr-173	376	3	leadership	leadership	PROPN
aijssr-173	376	4	,	,	PUNCT
aijssr-173	376	5	31(3	31(3	NUM
aijssr-173	376	6	)	)	PUNCT
aijssr-173	376	7	,	,	PUNCT
aijssr-173	376	8	27	27	NUM
aijssr-173	376	9	-	-	SYM
aijssr-173	376	10	34	34	NUM
aijssr-173	376	11	.	.	PUNCT
aijssr-173	377	1	taylor	taylor	PROPN
aijssr-173	377	2	,	,	PUNCT
aijssr-173	377	3	j.	j.	PROPN
aijssr-173	377	4	,	,	PUNCT
aijssr-173	377	5	&	&	CCONJ
aijssr-173	377	6	baines	baine	NOUN
aijssr-173	377	7	,	,	PUNCT
aijssr-173	377	8	c.	c.	PROPN
aijssr-173	377	9	(	(	PUNCT
aijssr-173	377	10	2012	2012	NUM
aijssr-173	377	11	)	)	PUNCT
aijssr-173	377	12	.	.	PUNCT
aijssr-173	378	1	performance	performance	NOUN
aijssr-173	378	2	management	management	NOUN
aijssr-173	378	3	in	in	ADP
aijssr-173	378	4	uk	uk	PROPN
aijssr-173	378	5	universities	university	NOUN
aijssr-173	378	6	:	:	PUNCT
aijssr-173	378	7	implementing	implement	VERB
aijssr-173	378	8	the	the	DET
aijssr-173	378	9	balanced	balanced	ADJ
aijssr-173	378	10	scorecard	scorecard	NOUN
aijssr-173	378	11	.	.	PUNCT
aijssr-173	379	1	journal	journal	NOUN
aijssr-173	379	2	of	of	ADP
aijssr-173	379	3	higher	high	ADJ
aijssr-173	379	4	education	education	NOUN
aijssr-173	379	5	policy	policy	NOUN
aijssr-173	379	6	and	and	CCONJ
aijssr-173	379	7	management	management	NOUN
aijssr-173	379	8	,	,	PUNCT
aijssr-173	379	9	34(2	34(2	NUM
aijssr-173	379	10	)	)	PUNCT
aijssr-173	379	11	,	,	PUNCT
aijssr-173	379	12	111	111	NUM
aijssr-173	379	13	-	-	SYM
aijssr-173	379	14	124	124	NUM
aijssr-173	379	15	.	.	PUNCT
aijssr-173	380	1	trahant	trahant	ADJ
aijssr-173	380	2	,	,	PUNCT
aijssr-173	380	3	b.	b.	PROPN
aijssr-173	380	4	(	(	PUNCT
aijssr-173	380	5	2008	2008	NUM
aijssr-173	380	6	)	)	PUNCT
aijssr-173	380	7	.	.	PUNCT
aijssr-173	381	1	six	six	NUM
aijssr-173	381	2	communication	communication	NOUN
aijssr-173	381	3	secrets	secret	NOUN
aijssr-173	381	4	of	of	ADP
aijssr-173	381	5	top	top	ADV
aijssr-173	381	6	-	-	PUNCT
aijssr-173	381	7	performing	perform	VERB
aijssr-173	381	8	organizations.public	organizations.public	ADJ
aijssr-173	381	9	manager	manager	NOUN
aijssr-173	381	10	,	,	PUNCT
aijssr-173	381	11	37(3	37(3	PROPN
aijssr-173	381	12	)	)	PUNCT
aijssr-173	381	13	,	,	PUNCT
aijssr-173	381	14	68	68	NUM
aijssr-173	381	15	.	.	X
aijssr-173	381	16	turco	turco	PROPN
aijssr-173	381	17	,	,	PUNCT
aijssr-173	381	18	m.	m.	NOUN
aijssr-173	381	19	(	(	PUNCT
aijssr-173	381	20	2017	2017	NUM
aijssr-173	381	21	)	)	PUNCT
aijssr-173	381	22	.	.	PUNCT
aijssr-173	382	1	development	development	NOUN
aijssr-173	382	2	perspective	perspective	NOUN
aijssr-173	382	3	of	of	ADP
aijssr-173	382	4	balance	balance	NOUN
aijssr-173	382	5	scorecard	scorecard	NOUN
aijssr-173	382	6	through	through	ADP
aijssr-173	382	7	“	"	PUNCT
aijssr-173	382	8	multi	multi	ADJ
aijssr-173	382	9	-	-	ADJ
aijssr-173	382	10	dimensional	dimensional	ADJ
aijssr-173	382	11	”	"	PUNCT
aijssr-173	382	12	value	value	NOUN
aijssr-173	382	13	measurement	measurement	NOUN
aijssr-173	382	14	.	.	PUNCT
aijssr-173	383	1	gstf	gstf	PROPN
aijssr-173	383	2	journal	journal	PROPN
aijssr-173	383	3	on	on	ADP
aijssr-173	383	4	business	business	NOUN
aijssr-173	383	5	review	review	NOUN
aijssr-173	383	6	(	(	PUNCT
aijssr-173	383	7	gbr	gbr	PROPN
aijssr-173	383	8	)	)	PUNCT
aijssr-173	383	9	,	,	PUNCT
aijssr-173	383	10	3(3	3(3	NUM
aijssr-173	383	11	)	)	PUNCT
aijssr-173	383	12	.	.	PUNCT
aijssr-173	384	1	umashev	umashev	PROPN
aijssr-173	384	2	,	,	PUNCT
aijssr-173	384	3	c.	c.	PROPN
aijssr-173	384	4	,	,	PUNCT
aijssr-173	384	5	&	&	CCONJ
aijssr-173	384	6	willett	willett	PROPN
aijssr-173	384	7	,	,	PUNCT
aijssr-173	384	8	r.	r.	PROPN
aijssr-173	384	9	(	(	PUNCT
aijssr-173	384	10	2008	2008	NUM
aijssr-173	384	11	)	)	PUNCT
aijssr-173	384	12	.	.	PUNCT
aijssr-173	385	1	challenges	challenge	NOUN
aijssr-173	385	2	to	to	ADP
aijssr-173	385	3	implementing	implement	VERB
aijssr-173	385	4	strategic	strategic	ADJ
aijssr-173	385	5	performance	performance	NOUN
aijssr-173	385	6	measurement	measurement	NOUN
aijssr-173	385	7	systems	system	NOUN
aijssr-173	385	8	in	in	ADP
aijssr-173	385	9	multi‐objective	multi‐objective	ADJ
aijssr-173	385	10	organizations	organization	NOUN
aijssr-173	385	11	:	:	PUNCT
aijssr-173	385	12	the	the	DET
aijssr-173	385	13	case	case	NOUN
aijssr-173	385	14	of	of	ADP
aijssr-173	385	15	a	a	DET
aijssr-173	385	16	large	large	ADJ
aijssr-173	385	17	local	local	ADJ
aijssr-173	385	18	government	government	NOUN
aijssr-173	385	19	authority	authority	NOUN
aijssr-173	385	20	.	.	PUNCT
aijssr-173	386	1	abacus	abacus	PROPN
aijssr-173	386	2	,	,	PUNCT
aijssr-173	386	3	44(4	44(4	NOUN
aijssr-173	386	4	)	)	PUNCT
aijssr-173	386	5	,	,	PUNCT
aijssr-173	386	6	377	377	NUM
aijssr-173	386	7	-	-	SYM
aijssr-173	386	8	398	398	NUM
aijssr-173	386	9	.	.	PUNCT
aijssr-173	387	1	vaidyanathan	vaidyanathan	PROPN
aijssr-173	387	2	,	,	PUNCT
aijssr-173	387	3	s.	s.	PROPN
aijssr-173	387	4	(	(	PUNCT
aijssr-173	387	5	2005	2005	NUM
aijssr-173	387	6	)	)	PUNCT
aijssr-173	387	7	,	,	PUNCT
aijssr-173	387	8	enterprise	enterprise	NOUN
aijssr-173	387	9	architecture	architecture	NOUN
aijssr-173	387	10	in	in	ADP
aijssr-173	387	11	the	the	DET
aijssr-173	387	12	context	context	NOUN
aijssr-173	387	13	of	of	ADP
aijssr-173	387	14	organizational	organizational	ADJ
aijssr-173	387	15	strategy.bptrends	strategy.bptrend	NOUN
aijssr-173	387	16	,	,	PUNCT
aijssr-173	387	17	9	9	NUM
aijssr-173	387	18	,	,	PUNCT
aijssr-173	387	19	1	1	NUM
aijssr-173	387	20	-	-	SYM
aijssr-173	387	21	9	9	NUM
aijssr-173	387	22	yu	yu	PROPN
aijssr-173	387	23	,	,	PUNCT
aijssr-173	387	24	m.	m.	PROPN
aijssr-173	387	25	l.	l.	PROPN
aijssr-173	387	26	,	,	PUNCT
aijssr-173	387	27	hamid	hamid	PROPN
aijssr-173	387	28	,	,	PUNCT
aijssr-173	387	29	s.	s.	PROPN
aijssr-173	387	30	,	,	PUNCT
aijssr-173	387	31	ijab	ijab	PROPN
aijssr-173	387	32	,	,	PUNCT
aijssr-173	387	33	m.	m.	NOUN
aijssr-173	387	34	t.	t.	PROPN
aijssr-173	387	35	,	,	PUNCT
aijssr-173	387	36	&	&	CCONJ
aijssr-173	387	37	soo	soo	PROPN
aijssr-173	387	38	,	,	PUNCT
aijssr-173	387	39	h.	h.	PROPN
aijssr-173	387	40	p.	p.	PROPN
aijssr-173	387	41	(	(	PUNCT
aijssr-173	387	42	2009	2009	NUM
aijssr-173	387	43	)	)	PUNCT
aijssr-173	387	44	.	.	PUNCT
aijssr-173	388	1	the	the	DET
aijssr-173	388	2	e	e	ADJ
aijssr-173	388	3	-	-	ADJ
aijssr-173	388	4	balanced	balanced	ADJ
aijssr-173	388	5	scorecard	scorecard	NOUN
aijssr-173	388	6	(	(	PUNCT
aijssr-173	388	7	e	e	NOUN
aijssr-173	388	8	-	-	NOUN
aijssr-173	388	9	bsc	bsc	NOUN
aijssr-173	388	10	)	)	PUNCT
aijssr-173	388	11	for	for	ADP
aijssr-173	388	12	measuring	measure	VERB
aijssr-173	388	13	academic	academic	ADJ
aijssr-173	388	14	staff	staff	NOUN
aijssr-173	388	15	performance	performance	NOUN
aijssr-173	388	16	excellence.higher	excellence.higher	ADJ
aijssr-173	388	17	education	education	NOUN
aijssr-173	388	18	,	,	PUNCT
aijssr-173	388	19	57(6	57(6	NUM
aijssr-173	388	20	)	)	PUNCT
aijssr-173	388	21	,	,	PUNCT
aijssr-173	388	22	813	813	NUM
aijssr-173	388	23	-	-	SYM
aijssr-173	388	24	828	828	NUM
aijssr-173	388	25	.	.	PUNCT
aijssr-173	389	1	zhijun	zhijun	PROPN
aijssr-173	389	2	,	,	PUNCT
aijssr-173	389	3	l.	l.	PROPN
aijssr-173	389	4	i.	i.	PROPN
aijssr-173	389	5	n.	n.	PROPN
aijssr-173	389	6	,	,	PUNCT
aijssr-173	389	7	y.	y.	PROPN
aijssr-173	389	8	u.	u.	PROPN
aijssr-173	389	9	zengbiao	zengbiao	PROPN
aijssr-173	389	10	,	,	PUNCT
aijssr-173	389	11	and	and	CCONJ
aijssr-173	389	12	liqun	liqun	PROPN
aijssr-173	389	13	zhang	zhang	PROPN
aijssr-173	389	14	.	.	PUNCT
aijssr-173	390	1	"performance	"performance	NOUN
aijssr-173	390	2	outcomes	outcome	NOUN
aijssr-173	390	3	of	of	ADP
aijssr-173	390	4	balanced	balanced	ADJ
aijssr-173	390	5	scorecard	scorecard	NOUN
aijssr-173	390	6	application	application	NOUN
aijssr-173	390	7	in	in	ADP
aijssr-173	390	8	hospital	hospital	NOUN
aijssr-173	390	9	administration	administration	NOUN
aijssr-173	390	10	in	in	ADP
aijssr-173	390	11	china	china	PROPN
aijssr-173	390	12	.	.	PUNCT
aijssr-173	391	1	"china	"china	PROPN
aijssr-173	391	2	economic	economic	ADJ
aijssr-173	391	3	review	review	NOUN
aijssr-173	391	4	30	30	NUM
aijssr-173	391	5	(	(	PUNCT
aijssr-173	391	6	2014	2014	NUM
aijssr-173	391	7	):	):	PUNCT
aijssr-173	391	8	1	1	NUM
aijssr-173	391	9	-	-	SYM
aijssr-173	391	10	15	15	NUM
aijssr-173	391	11	.	.	PUNCT
aijssr-173	392	1	copyrights	copyright	VERB
aijssr-173	392	2	copyright	copyright	NOUN
aijssr-173	392	3	for	for	ADP
aijssr-173	392	4	this	this	DET
aijssr-173	392	5	article	article	NOUN
aijssr-173	392	6	is	be	AUX
aijssr-173	392	7	retained	retain	VERB
aijssr-173	392	8	by	by	ADP
aijssr-173	392	9	the	the	DET
aijssr-173	392	10	author(s	author(s	PROPN
aijssr-173	392	11	)	)	PUNCT
aijssr-173	392	12	,	,	PUNCT
aijssr-173	392	13	with	with	ADP
aijssr-173	392	14	first	first	ADJ
aijssr-173	392	15	publication	publication	NOUN
aijssr-173	392	16	rights	right	NOUN
aijssr-173	392	17	granted	grant	VERB
aijssr-173	392	18	to	to	ADP
aijssr-173	392	19	the	the	DET
aijssr-173	392	20	journal	journal	NOUN
aijssr-173	392	21	.	.	PUNCT
aijssr-173	393	1	this	this	PRON
aijssr-173	393	2	is	be	AUX
aijssr-173	393	3	an	an	DET
aijssr-173	393	4	open	open	ADJ
aijssr-173	393	5	-	-	PUNCT
aijssr-173	393	6	access	access	NOUN
aijssr-173	393	7	article	article	NOUN
aijssr-173	393	8	distributed	distribute	VERB
aijssr-173	393	9	under	under	ADP
aijssr-173	393	10	the	the	DET
aijssr-173	393	11	terms	term	NOUN
aijssr-173	393	12	and	and	CCONJ
aijssr-173	393	13	conditions	condition	NOUN
aijssr-173	393	14	of	of	ADP
aijssr-173	393	15	the	the	DET
aijssr-173	393	16	creative	creative	ADJ
aijssr-173	393	17	commons	common	NOUN
aijssr-173	393	18	attribution	attribution	NOUN
aijssr-173	393	19	license	license	NOUN
aijssr-173	393	20	(	(	PUNCT
aijssr-173	393	21	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
aijssr-173	393	22	)	)	PUNCT