id	sid	tid	token	lemma	pos
aijssr-329	1	1	copyright	copyright	NOUN
aijssr-329	1	2	©	©	PROPN
aijssr-329	1	3	cc	cc	PROPN
aijssr-329	1	4	-	-	PUNCT
aijssr-329	1	5	by	by	ADP
aijssr-329	1	6	-	-	PUNCT
aijssr-329	1	7	nc	nc	PROPN
aijssr-329	1	8	2019	2019	NUM
aijssr-329	1	9	,	,	PUNCT
aijssr-329	1	10	cribfb	cribfb	PROPN
aijssr-329	1	11	|	|	ADV
aijssr-329	1	12	aijssr	aijssr	PROPN
aijssr-329	1	13	american	american	PROPN
aijssr-329	1	14	international	international	PROPN
aijssr-329	1	15	journal	journal	PROPN
aijssr-329	1	16	of	of	ADP
aijssr-329	1	17	social	social	ADJ
aijssr-329	1	18	science	science	NOUN
aijssr-329	1	19	research	research	NOUN
aijssr-329	1	20	;	;	PUNCT
aijssr-329	1	21	vol	vol	NOUN
aijssr-329	1	22	.	.	NOUN
aijssr-329	1	23	4	4	NUM
aijssr-329	1	24	,	,	PUNCT
aijssr-329	1	25	no	no	INTJ
aijssr-329	1	26	.	.	NOUN
aijssr-329	1	27	2	2	NUM
aijssr-329	1	28	;	;	PUNCT
aijssr-329	1	29	2019	2019	NUM
aijssr-329	1	30	issn	issn	VERB
aijssr-329	1	31	2576	2576	NUM
aijssr-329	1	32	-	-	PUNCT
aijssr-329	1	33	103x	103x	NOUN
aijssr-329	1	34	e	e	NOUN
aijssr-329	1	35	-	-	NOUN
aijssr-329	1	36	issn	issn	VERB
aijssr-329	1	37	2576	2576	NUM
aijssr-329	1	38	-	-	PUNCT
aijssr-329	1	39	1048	1048	NUM
aijssr-329	1	40	published	publish	VERB
aijssr-329	1	41	by	by	ADP
aijssr-329	1	42	centre	centre	NOUN
aijssr-329	1	43	for	for	ADP
aijssr-329	1	44	research	research	NOUN
aijssr-329	1	45	on	on	ADP
aijssr-329	1	46	islamic	islamic	ADJ
aijssr-329	1	47	banking	banking	PROPN
aijssr-329	1	48	&	&	CCONJ
aijssr-329	1	49	finance	finance	PROPN
aijssr-329	1	50	and	and	CCONJ
aijssr-329	1	51	business	business	NOUN
aijssr-329	1	52	,	,	PUNCT
aijssr-329	1	53	usa	usa	PROPN
aijssr-329	1	54	9	9	NUM
aijssr-329	1	55	factor	factor	NOUN
aijssr-329	1	56	analysis	analysis	NOUN
aijssr-329	1	57	of	of	ADP
aijssr-329	1	58	passengers	passenger	NOUN
aijssr-329	1	59	’	'	PUNCT
aijssr-329	1	60	satisfaction	satisfaction	NOUN
aijssr-329	1	61	in	in	ADP
aijssr-329	1	62	nigerian	nigerian	ADJ
aijssr-329	1	63	airports	airport	NOUN
aijssr-329	1	64	sidiq	sidiq	PROPN
aijssr-329	1	65	okwudili	okwudili	PROPN
aijssr-329	1	66	ben	ben	PROPN
aijssr-329	1	67	department	department	PROPN
aijssr-329	1	68	of	of	ADP
aijssr-329	1	69	geography	geography	PROPN
aijssr-329	1	70	college	college	PROPN
aijssr-329	1	71	of	of	ADP
aijssr-329	1	72	education	education	PROPN
aijssr-329	1	73	ikere	ikere	NOUN
aijssr-329	1	74	,	,	PUNCT
aijssr-329	1	75	ekiti	ekiti	PROPN
aijssr-329	1	76	,	,	PUNCT
aijssr-329	1	77	nigeria	nigeria	PROPN
aijssr-329	1	78	email	email	NOUN
aijssr-329	1	79	:	:	PUNCT
aijssr-329	2	1	sidiqoben@yahoo.com	sidiqoben@yahoo.com	X
aijssr-329	2	2	abstract	abstract	ADJ
aijssr-329	2	3	this	this	DET
aijssr-329	2	4	study	study	NOUN
aijssr-329	2	5	determined	determine	VERB
aijssr-329	2	6	complex	complex	ADJ
aijssr-329	2	7	factors	factor	NOUN
aijssr-329	2	8	influencing	influence	VERB
aijssr-329	2	9	passengers	passenger	NOUN
aijssr-329	2	10	’	'	PUNCT
aijssr-329	2	11	satisfaction	satisfaction	NOUN
aijssr-329	2	12	in	in	ADP
aijssr-329	2	13	nigerian	nigerian	ADJ
aijssr-329	2	14	airports	airport	NOUN
aijssr-329	2	15	.	.	PUNCT
aijssr-329	3	1	theoretical	theoretical	ADJ
aijssr-329	3	2	evidence	evidence	NOUN
aijssr-329	3	3	was	be	AUX
aijssr-329	3	4	examined	examine	VERB
aijssr-329	3	5	and	and	CCONJ
aijssr-329	3	6	factor	factor	NOUN
aijssr-329	3	7	analysis	analysis	NOUN
aijssr-329	3	8	was	be	AUX
aijssr-329	3	9	carried	carry	VERB
aijssr-329	3	10	out	out	ADP
aijssr-329	3	11	to	to	PART
aijssr-329	3	12	identify	identify	VERB
aijssr-329	3	13	the	the	DET
aijssr-329	3	14	main	main	ADJ
aijssr-329	3	15	groups	group	NOUN
aijssr-329	3	16	of	of	ADP
aijssr-329	3	17	factors	factor	NOUN
aijssr-329	3	18	affecting	affect	VERB
aijssr-329	3	19	passengers	passenger	NOUN
aijssr-329	3	20	’	'	PUNCT
aijssr-329	3	21	satisfaction	satisfaction	NOUN
aijssr-329	3	22	at	at	ADP
aijssr-329	3	23	the	the	DET
aijssr-329	3	24	airport	airport	NOUN
aijssr-329	3	25	.	.	PUNCT
aijssr-329	4	1	primary	primary	ADJ
aijssr-329	4	2	data	datum	NOUN
aijssr-329	4	3	was	be	AUX
aijssr-329	4	4	gathered	gather	VERB
aijssr-329	4	5	from	from	ADP
aijssr-329	4	6	domestic	domestic	ADJ
aijssr-329	4	7	air	air	NOUN
aijssr-329	4	8	passengers	passenger	NOUN
aijssr-329	4	9	with	with	ADP
aijssr-329	4	10	random	random	ADJ
aijssr-329	4	11	and	and	CCONJ
aijssr-329	4	12	systemic	systemic	ADJ
aijssr-329	4	13	sampling	sampling	NOUN
aijssr-329	4	14	techniques	technique	NOUN
aijssr-329	4	15	.	.	PUNCT
aijssr-329	5	1	71.1	71.1	NUM
aijssr-329	5	2	percent	percent	NOUN
aijssr-329	5	3	of	of	ADP
aijssr-329	5	4	questionnaires	questionnaire	NOUN
aijssr-329	5	5	were	be	AUX
aijssr-329	5	6	retrieved	retrieve	VERB
aijssr-329	5	7	from	from	ADP
aijssr-329	5	8	respondents	respondent	NOUN
aijssr-329	5	9	in	in	ADP
aijssr-329	5	10	lagos	lago	NOUN
aijssr-329	5	11	,	,	PUNCT
aijssr-329	5	12	and	and	CCONJ
aijssr-329	5	13	61.9	61.9	NUM
aijssr-329	5	14	percent	percent	NOUN
aijssr-329	5	15	of	of	ADP
aijssr-329	5	16	questionnaires	questionnaire	NOUN
aijssr-329	5	17	were	be	AUX
aijssr-329	5	18	retrieved	retrieve	VERB
aijssr-329	5	19	from	from	ADP
aijssr-329	5	20	respondents	respondent	NOUN
aijssr-329	5	21	in	in	ADP
aijssr-329	5	22	abuja	abuja	PROPN
aijssr-329	5	23	.	.	PUNCT
aijssr-329	6	1	the	the	DET
aijssr-329	6	2	findings	finding	NOUN
aijssr-329	6	3	of	of	ADP
aijssr-329	6	4	the	the	DET
aijssr-329	6	5	study	study	NOUN
aijssr-329	6	6	show	show	VERB
aijssr-329	6	7	that	that	SCONJ
aijssr-329	6	8	the	the	DET
aijssr-329	6	9	most	most	ADV
aijssr-329	6	10	important	important	ADJ
aijssr-329	6	11	five	five	NUM
aijssr-329	6	12	factors	factor	NOUN
aijssr-329	6	13	affecting	affect	VERB
aijssr-329	6	14	it	it	PRON
aijssr-329	6	15	are	be	AUX
aijssr-329	6	16	:	:	PUNCT
aijssr-329	6	17	courtesy	courtesy	NOUN
aijssr-329	6	18	of	of	ADP
aijssr-329	6	19	staff	staff	NOUN
aijssr-329	6	20	,	,	PUNCT
aijssr-329	6	21	availability	availability	NOUN
aijssr-329	6	22	of	of	ADP
aijssr-329	6	23	staff	staff	NOUN
aijssr-329	6	24	,	,	PUNCT
aijssr-329	6	25	effective	effective	ADJ
aijssr-329	6	26	way	way	NOUN
aijssr-329	6	27	finding	find	VERB
aijssr-329	6	28	signs	sign	NOUN
aijssr-329	6	29	,	,	PUNCT
aijssr-329	6	30	availability	availability	NOUN
aijssr-329	6	31	of	of	ADP
aijssr-329	6	32	telecommunications	telecommunication	NOUN
aijssr-329	6	33	,	,	PUNCT
aijssr-329	6	34	and	and	CCONJ
aijssr-329	6	35	cleanliness	cleanliness	NOUN
aijssr-329	6	36	of	of	ADP
aijssr-329	6	37	restrooms	restroom	NOUN
aijssr-329	6	38	.	.	PUNCT
aijssr-329	7	1	the	the	DET
aijssr-329	7	2	results	result	NOUN
aijssr-329	7	3	obtained	obtain	VERB
aijssr-329	7	4	from	from	ADP
aijssr-329	7	5	this	this	DET
aijssr-329	7	6	study	study	NOUN
aijssr-329	7	7	will	will	AUX
aijssr-329	7	8	help	help	VERB
aijssr-329	7	9	airport	airport	NOUN
aijssr-329	7	10	managers	manager	NOUN
aijssr-329	7	11	in	in	ADP
aijssr-329	7	12	the	the	DET
aijssr-329	7	13	nigeria	nigeria	PROPN
aijssr-329	7	14	to	to	PART
aijssr-329	7	15	better	well	ADV
aijssr-329	7	16	serve	serve	VERB
aijssr-329	7	17	their	their	PRON
aijssr-329	7	18	passengers	passenger	NOUN
aijssr-329	7	19	through	through	ADP
aijssr-329	7	20	improved	improved	ADJ
aijssr-329	7	21	attitudes	attitude	NOUN
aijssr-329	7	22	of	of	ADP
aijssr-329	7	23	airport	airport	NOUN
aijssr-329	7	24	staff	staff	NOUN
aijssr-329	7	25	and	and	CCONJ
aijssr-329	7	26	improved	improved	ADJ
aijssr-329	7	27	technologies	technology	NOUN
aijssr-329	7	28	.	.	PUNCT
aijssr-329	8	1	keywords	keyword	NOUN
aijssr-329	8	2	:	:	PUNCT
aijssr-329	8	3	airport	airport	NOUN
aijssr-329	8	4	development	development	NOUN
aijssr-329	8	5	,	,	PUNCT
aijssr-329	8	6	customer	customer	NOUN
aijssr-329	8	7	satisfaction	satisfaction	NOUN
aijssr-329	8	8	,	,	PUNCT
aijssr-329	8	9	factor	factor	NOUN
aijssr-329	8	10	analysis	analysis	NOUN
aijssr-329	8	11	,	,	PUNCT
aijssr-329	8	12	nigerian	nigerian	ADJ
aijssr-329	8	13	airport	airport	NOUN
aijssr-329	8	14	1	1	NUM
aijssr-329	8	15	.	.	PUNCT
aijssr-329	8	16	introduction	introduction	NOUN
aijssr-329	8	17	recently	recently	ADV
aijssr-329	8	18	,	,	PUNCT
aijssr-329	8	19	global	global	ADJ
aijssr-329	8	20	aviation	aviation	NOUN
aijssr-329	8	21	industry	industry	NOUN
aijssr-329	8	22	is	be	AUX
aijssr-329	8	23	gaining	gain	VERB
aijssr-329	8	24	more	more	ADJ
aijssr-329	8	25	and	and	CCONJ
aijssr-329	8	26	more	more	ADJ
aijssr-329	8	27	weight	weight	NOUN
aijssr-329	8	28	,	,	PUNCT
aijssr-329	8	29	what	what	PRON
aijssr-329	8	30	in	in	ADP
aijssr-329	8	31	turn	turn	NOUN
aijssr-329	8	32	significantly	significantly	ADV
aijssr-329	8	33	adds	add	VERB
aijssr-329	8	34	to	to	ADP
aijssr-329	8	35	national	national	ADJ
aijssr-329	8	36	economies	economy	NOUN
aijssr-329	8	37	.	.	PUNCT
aijssr-329	9	1	it	it	PRON
aijssr-329	9	2	plays	play	VERB
aijssr-329	9	3	an	an	DET
aijssr-329	9	4	important	important	ADJ
aijssr-329	9	5	role	role	NOUN
aijssr-329	9	6	in	in	ADP
aijssr-329	9	7	moving	move	VERB
aijssr-329	9	8	individuals	individual	NOUN
aijssr-329	9	9	and	and	CCONJ
aijssr-329	9	10	products	product	NOUN
aijssr-329	9	11	locally	locally	ADV
aijssr-329	9	12	or	or	CCONJ
aijssr-329	9	13	internationally	internationally	ADV
aijssr-329	9	14	.	.	PUNCT
aijssr-329	10	1	plus	plus	CCONJ
aijssr-329	10	2	,	,	PUNCT
aijssr-329	10	3	a	a	DET
aijssr-329	10	4	new	new	ADJ
aijssr-329	10	5	trend	trend	NOUN
aijssr-329	10	6	in	in	ADP
aijssr-329	10	7	shifting	shift	VERB
aijssr-329	10	8	from	from	ADP
aijssr-329	10	9	stately	stately	ADJ
aijssr-329	10	10	to	to	ADP
aijssr-329	10	11	privately	privately	ADV
aijssr-329	10	12	owned	own	VERB
aijssr-329	10	13	airports	airport	NOUN
aijssr-329	10	14	makes	make	VERB
aijssr-329	10	15	ground	ground	NOUN
aijssr-329	10	16	open	open	ADJ
aijssr-329	10	17	for	for	ADP
aijssr-329	10	18	major	major	ADJ
aijssr-329	10	19	transformation	transformation	NOUN
aijssr-329	10	20	of	of	ADP
aijssr-329	10	21	the	the	DET
aijssr-329	10	22	establishments	establishment	NOUN
aijssr-329	10	23	.	.	PUNCT
aijssr-329	11	1	as	as	ADP
aijssr-329	11	2	a	a	DET
aijssr-329	11	3	result	result	NOUN
aijssr-329	11	4	,	,	PUNCT
aijssr-329	11	5	numerous	numerous	ADJ
aijssr-329	11	6	innovations	innovation	NOUN
aijssr-329	11	7	along	along	ADP
aijssr-329	11	8	with	with	ADP
aijssr-329	11	9	more	more	ADJ
aijssr-329	11	10	consumer	consumer	NOUN
aijssr-329	11	11	friendly	friendly	ADJ
aijssr-329	11	12	approach	approach	NOUN
aijssr-329	11	13	lead	lead	VERB
aijssr-329	11	14	passengers	passenger	NOUN
aijssr-329	11	15	to	to	ADP
aijssr-329	11	16	higher	high	ADJ
aijssr-329	11	17	rate	rate	NOUN
aijssr-329	11	18	the	the	DET
aijssr-329	11	19	services	service	NOUN
aijssr-329	11	20	they	they	PRON
aijssr-329	11	21	have	have	VERB
aijssr-329	11	22	experience	experience	NOUN
aijssr-329	11	23	with	with	ADP
aijssr-329	11	24	(	(	PUNCT
aijssr-329	11	25	sergejs	sergejs	NOUN
aijssr-329	11	26	and	and	CCONJ
aijssr-329	11	27	ksenija	ksenija	ADJ
aijssr-329	11	28	,	,	PUNCT
aijssr-329	11	29	2015	2015	NUM
aijssr-329	11	30	)	)	PUNCT
aijssr-329	11	31	.	.	PUNCT
aijssr-329	12	1	airports	airport	NOUN
aijssr-329	12	2	are	be	AUX
aijssr-329	12	3	enterprises	enterprise	NOUN
aijssr-329	12	4	that	that	PRON
aijssr-329	12	5	spin	spin	VERB
aijssr-329	12	6	around	around	ADP
aijssr-329	12	7	in	in	ADP
aijssr-329	12	8	any	any	DET
aijssr-329	12	9	country	country	NOUN
aijssr-329	12	10	.	.	PUNCT
aijssr-329	13	1	nigerian	nigerian	ADJ
aijssr-329	13	2	government	government	NOUN
aijssr-329	13	3	realizes	realize	VERB
aijssr-329	13	4	the	the	DET
aijssr-329	13	5	importance	importance	NOUN
aijssr-329	13	6	of	of	ADP
aijssr-329	13	7	developing	develop	VERB
aijssr-329	13	8	aviation	aviation	NOUN
aijssr-329	13	9	industry	industry	NOUN
aijssr-329	13	10	.	.	PUNCT
aijssr-329	14	1	the	the	DET
aijssr-329	14	2	enterprise	enterprise	NOUN
aijssr-329	14	3	coordinated	coordinate	VERB
aijssr-329	14	4	mutual	mutual	ADJ
aijssr-329	14	5	efforts	effort	NOUN
aijssr-329	14	6	of	of	ADP
aijssr-329	14	7	numerous	numerous	ADJ
aijssr-329	14	8	private	private	ADJ
aijssr-329	14	9	and	and	CCONJ
aijssr-329	14	10	public	public	ADJ
aijssr-329	14	11	organizations.in	organizations.in	X
aijssr-329	14	12	the	the	DET
aijssr-329	14	13	given	give	VERB
aijssr-329	14	14	conditions	condition	NOUN
aijssr-329	14	15	,	,	PUNCT
aijssr-329	14	16	delivery	delivery	NOUN
aijssr-329	14	17	of	of	ADP
aijssr-329	14	18	high	high	ADJ
aijssr-329	14	19	quality	quality	NOUN
aijssr-329	14	20	services	service	NOUN
aijssr-329	14	21	to	to	ADP
aijssr-329	14	22	passengers	passenger	NOUN
aijssr-329	14	23	become	become	VERB
aijssr-329	14	24	the	the	DET
aijssr-329	14	25	primary	primary	ADJ
aijssr-329	14	26	competitive	competitive	ADJ
aijssr-329	14	27	advantage	advantage	NOUN
aijssr-329	14	28	for	for	ADP
aijssr-329	14	29	the	the	DET
aijssr-329	14	30	airport	airport	NOUN
aijssr-329	14	31	sustained	sustain	VERB
aijssr-329	14	32	growth	growth	NOUN
aijssr-329	14	33	and	and	CCONJ
aijssr-329	14	34	efficient	efficient	ADJ
aijssr-329	14	35	operation	operation	NOUN
aijssr-329	14	36	of	of	ADP
aijssr-329	14	37	domestic	domestic	ADJ
aijssr-329	14	38	air	air	NOUN
aijssr-329	14	39	services	service	NOUN
aijssr-329	14	40	(	(	PUNCT
aijssr-329	14	41	arif	arif	PROPN
aijssr-329	14	42	,	,	PUNCT
aijssr-329	14	43	gupta	gupta	PROPN
aijssr-329	14	44	,	,	PUNCT
aijssr-329	14	45	&	&	CCONJ
aijssr-329	14	46	williams	williams	PROPN
aijssr-329	14	47	,	,	PUNCT
aijssr-329	14	48	2013	2013	NUM
aijssr-329	14	49	)	)	PUNCT
aijssr-329	14	50	.	.	PUNCT
aijssr-329	15	1	providing	provide	VERB
aijssr-329	15	2	high	high	ADJ
aijssr-329	15	3	quality	quality	NOUN
aijssr-329	15	4	services	service	NOUN
aijssr-329	15	5	to	to	ADP
aijssr-329	15	6	passengers	passenger	NOUN
aijssr-329	15	7	is	be	AUX
aijssr-329	15	8	one	one	NUM
aijssr-329	15	9	of	of	ADP
aijssr-329	15	10	the	the	DET
aijssr-329	15	11	positive	positive	ADJ
aijssr-329	15	12	factors	factor	NOUN
aijssr-329	15	13	for	for	ADP
aijssr-329	15	14	attracting	attract	VERB
aijssr-329	15	15	major	major	ADJ
aijssr-329	15	16	air	air	NOUN
aijssr-329	15	17	carriers	carrier	NOUN
aijssr-329	15	18	to	to	ADP
aijssr-329	15	19	an	an	DET
aijssr-329	15	20	air	air	NOUN
aijssr-329	15	21	hub	hub	NOUN
aijssr-329	15	22	(	(	PUNCT
aijssr-329	15	23	saha	saha	PROPN
aijssr-329	15	24	&	&	CCONJ
aijssr-329	15	25	theingi	theingi	PROPN
aijssr-329	15	26	,	,	PUNCT
aijssr-329	15	27	2009	2009	NUM
aijssr-329	15	28	;	;	PUNCT
aijssr-329	15	29	aksoy	aksoy	NOUN
aijssr-329	15	30	,	,	PUNCT
aijssr-329	15	31	atilgan	atilgan	NOUN
aijssr-329	15	32	,	,	PUNCT
aijssr-329	15	33	&	&	CCONJ
aijssr-329	15	34	akinci	akinci	PROPN
aijssr-329	15	35	,	,	PUNCT
aijssr-329	15	36	2003	2003	NUM
aijssr-329	15	37	)	)	PUNCT
aijssr-329	15	38	.	.	PUNCT
aijssr-329	16	1	this	this	DET
aijssr-329	16	2	study	study	NOUN
aijssr-329	16	3	proposed	propose	VERB
aijssr-329	16	4	that	that	SCONJ
aijssr-329	16	5	the	the	DET
aijssr-329	16	6	management	management	NOUN
aijssr-329	16	7	at	at	ADP
aijssr-329	16	8	nigerian	nigerian	ADJ
aijssr-329	16	9	airports	airport	NOUN
aijssr-329	16	10	shift	shift	VERB
aijssr-329	16	11	the	the	DET
aijssr-329	16	12	focus	focus	NOUN
aijssr-329	16	13	of	of	ADP
aijssr-329	16	14	their	their	PRON
aijssr-329	16	15	planned	plan	VERB
aijssr-329	16	16	activities	activity	NOUN
aijssr-329	16	17	more	more	ADJ
aijssr-329	16	18	towards	towards	ADP
aijssr-329	16	19	increasing	increase	VERB
aijssr-329	16	20	the	the	DET
aijssr-329	16	21	service	service	NOUN
aijssr-329	16	22	quality	quality	NOUN
aijssr-329	16	23	.	.	PUNCT
aijssr-329	17	1	the	the	DET
aijssr-329	17	2	resulting	result	VERB
aijssr-329	17	3	increased	increase	VERB
aijssr-329	17	4	passenger	passenger	NOUN
aijssr-329	17	5	satisfaction	satisfaction	NOUN
aijssr-329	17	6	would	would	AUX
aijssr-329	17	7	favourably	favourably	ADV
aijssr-329	17	8	influence	influence	VERB
aijssr-329	17	9	the	the	DET
aijssr-329	17	10	competitive	competitive	ADJ
aijssr-329	17	11	advantage	advantage	NOUN
aijssr-329	17	12	of	of	ADP
aijssr-329	17	13	the	the	DET
aijssr-329	17	14	airfield	airfield	NOUN
aijssr-329	17	15	.	.	PUNCT
aijssr-329	18	1	consequently	consequently	ADV
aijssr-329	18	2	,	,	PUNCT
aijssr-329	18	3	the	the	DET
aijssr-329	18	4	retained	retain	VERB
aijssr-329	18	5	and	and	CCONJ
aijssr-329	18	6	newly	newly	ADV
aijssr-329	18	7	gained	gain	VERB
aijssr-329	18	8	passenger	passenger	NOUN
aijssr-329	18	9	traffic	traffic	NOUN
aijssr-329	18	10	may	may	AUX
aijssr-329	18	11	attract	attract	VERB
aijssr-329	18	12	new	new	ADJ
aijssr-329	18	13	airlines	airline	NOUN
aijssr-329	18	14	,	,	PUNCT
aijssr-329	18	15	investment	investment	NOUN
aijssr-329	18	16	and	and	CCONJ
aijssr-329	18	17	greater	great	ADJ
aijssr-329	18	18	share	share	NOUN
aijssr-329	18	19	in	in	ADP
aijssr-329	18	20	the	the	DET
aijssr-329	18	21	nigerian	nigerian	ADJ
aijssr-329	18	22	aviation	aviation	NOUN
aijssr-329	18	23	market	market	NOUN
aijssr-329	18	24	.	.	PUNCT
aijssr-329	19	1	the	the	DET
aijssr-329	19	2	aim	aim	NOUN
aijssr-329	19	3	of	of	ADP
aijssr-329	19	4	this	this	DET
aijssr-329	19	5	study	study	NOUN
aijssr-329	19	6	is	be	AUX
aijssr-329	19	7	to	to	PART
aijssr-329	19	8	determine	determine	VERB
aijssr-329	19	9	complex	complex	ADJ
aijssr-329	19	10	factors	factor	NOUN
aijssr-329	19	11	influencing	influence	VERB
aijssr-329	19	12	passenger	passenger	NOUN
aijssr-329	19	13	satisfaction	satisfaction	NOUN
aijssr-329	19	14	in	in	ADP
aijssr-329	19	15	nigerian	nigerian	ADJ
aijssr-329	19	16	domestic	domestic	ADJ
aijssr-329	19	17	airport	airport	NOUN
aijssr-329	19	18	.	.	PUNCT
aijssr-329	20	1	2	2	X
aijssr-329	20	2	.	.	X
aijssr-329	20	3	literature	literature	NOUN
aijssr-329	20	4	review	review	NOUN
aijssr-329	20	5	consumer	consumer	NOUN
aijssr-329	20	6	satisfaction	satisfaction	NOUN
aijssr-329	20	7	with	with	ADP
aijssr-329	20	8	service	service	NOUN
aijssr-329	20	9	quality	quality	NOUN
aijssr-329	20	10	is	be	AUX
aijssr-329	20	11	a	a	DET
aijssr-329	20	12	significant	significant	ADJ
aijssr-329	20	13	aspect	aspect	NOUN
aijssr-329	20	14	that	that	SCONJ
aijssr-329	20	15	the	the	DET
aijssr-329	20	16	airport	airport	NOUN
aijssr-329	20	17	’s	’s	PART
aijssr-329	20	18	management	management	NOUN
aijssr-329	20	19	must	must	AUX
aijssr-329	20	20	consider	consider	VERB
aijssr-329	20	21	to	to	PART
aijssr-329	20	22	generate	generate	VERB
aijssr-329	20	23	competitiveness	competitiveness	NOUN
aijssr-329	20	24	,	,	PUNCT
aijssr-329	20	25	increased	increase	VERB
aijssr-329	20	26	income	income	NOUN
aijssr-329	20	27	and	and	CCONJ
aijssr-329	20	28	sustainable	sustainable	ADJ
aijssr-329	20	29	growth	growth	NOUN
aijssr-329	20	30	(	(	PUNCT
aijssr-329	20	31	fadare	fadare	VERB
aijssr-329	20	32	&	&	CCONJ
aijssr-329	20	33	adeniran	adeniran	VERB
aijssr-329	20	34	,	,	PUNCT
aijssr-329	20	35	2018	2018	NUM
aijssr-329	20	36	)	)	PUNCT
aijssr-329	20	37	.	.	PUNCT
aijssr-329	21	1	in	in	ADP
aijssr-329	21	2	current	current	ADJ
aijssr-329	21	3	competitive	competitive	ADJ
aijssr-329	21	4	environment	environment	NOUN
aijssr-329	21	5	,	,	PUNCT
aijssr-329	21	6	the	the	DET
aijssr-329	21	7	high	high	ADJ
aijssr-329	21	8	quality	quality	NOUN
aijssr-329	21	9	service	service	NOUN
aijssr-329	21	10	and	and	CCONJ
aijssr-329	21	11	resulting	result	VERB
aijssr-329	21	12	increased	increase	VERB
aijssr-329	21	13	consumer	consumer	NOUN
aijssr-329	21	14	satisfaction	satisfaction	NOUN
aijssr-329	21	15	create	create	VERB
aijssr-329	21	16	an	an	DET
aijssr-329	21	17	important	important	ADJ
aijssr-329	21	18	advantage	advantage	NOUN
aijssr-329	21	19	of	of	ADP
aijssr-329	21	20	increased	increase	VERB
aijssr-329	21	21	loyalty	loyalty	NOUN
aijssr-329	21	22	and	and	CCONJ
aijssr-329	21	23	positive	positive	ADJ
aijssr-329	21	24	word	word	NOUN
aijssr-329	21	25	of	of	ADP
aijssr-329	21	26	mouth	mouth	NOUN
aijssr-329	21	27	.	.	PUNCT
aijssr-329	22	1	it	it	PRON
aijssr-329	22	2	is	be	AUX
aijssr-329	22	3	generally	generally	ADV
aijssr-329	22	4	believed	believe	VERB
aijssr-329	22	5	that	that	SCONJ
aijssr-329	22	6	higher	high	ADJ
aijssr-329	22	7	satisfaction	satisfaction	NOUN
aijssr-329	22	8	with	with	ADP
aijssr-329	22	9	services	service	NOUN
aijssr-329	22	10	can	can	AUX
aijssr-329	22	11	significantly	significantly	ADV
aijssr-329	22	12	boost	boost	VERB
aijssr-329	22	13	customer	customer	NOUN
aijssr-329	22	14	loyalty	loyalty	NOUN
aijssr-329	22	15	and	and	CCONJ
aijssr-329	22	16	lead	lead	VERB
aijssr-329	22	17	to	to	ADP
aijssr-329	22	18	repeated	repeat	VERB
aijssr-329	22	19	purchases	purchase	NOUN
aijssr-329	22	20	(	(	PUNCT
aijssr-329	22	21	dolnicar	dolnicar	NOUN
aijssr-329	22	22	,	,	PUNCT
aijssr-329	22	23	grabler	grabler	NOUN
aijssr-329	22	24	,	,	PUNCT
aijssr-329	22	25	grün	grün	PROPN
aijssr-329	22	26	,	,	PUNCT
aijssr-329	22	27	&	&	CCONJ
aijssr-329	22	28	kulnig	kulnig	PROPN
aijssr-329	22	29	,	,	PUNCT
aijssr-329	22	30	2011	2011	NUM
aijssr-329	22	31	)	)	PUNCT
aijssr-329	22	32	.	.	PUNCT
aijssr-329	23	1	thus	thus	ADV
aijssr-329	23	2	customer	customer	NOUN
aijssr-329	23	3	satisfaction	satisfaction	NOUN
aijssr-329	23	4	does	do	AUX
aijssr-329	23	5	have	have	VERB
aijssr-329	23	6	a	a	DET
aijssr-329	23	7	positive	positive	ADJ
aijssr-329	23	8	outcome	outcome	NOUN
aijssr-329	23	9	on	on	ADP
aijssr-329	23	10	company	company	NOUN
aijssr-329	23	11	’s	’s	PART
aijssr-329	23	12	profitability	profitability	NOUN
aijssr-329	23	13	.	.	PUNCT
aijssr-329	24	1	in	in	ADP
aijssr-329	24	2	order	order	NOUN
aijssr-329	24	3	to	to	PART
aijssr-329	24	4	reach	reach	VERB
aijssr-329	24	5	the	the	DET
aijssr-329	24	6	goal	goal	NOUN
aijssr-329	24	7	,	,	PUNCT
aijssr-329	24	8	airport	airport	NOUN
aijssr-329	24	9	managements	management	NOUN
aijssr-329	24	10	need	need	VERB
aijssr-329	24	11	to	to	PART
aijssr-329	24	12	recognize	recognize	VERB
aijssr-329	24	13	passenger	passenger	NOUN
aijssr-329	24	14	expectations	expectation	NOUN
aijssr-329	24	15	for	for	ADP
aijssr-329	24	16	services	service	NOUN
aijssr-329	24	17	provided	provide	VERB
aijssr-329	24	18	(	(	PUNCT
aijssr-329	24	19	gilbert	gilbert	PROPN
aijssr-329	24	20	&	&	CCONJ
aijssr-329	24	21	wong	wong	PROPN
aijssr-329	24	22	,	,	PUNCT
aijssr-329	24	23	2003	2003	NUM
aijssr-329	24	24	)	)	PUNCT
aijssr-329	24	25	.	.	PUNCT
aijssr-329	25	1	service	service	NOUN
aijssr-329	25	2	quality	quality	NOUN
aijssr-329	25	3	can	can	AUX
aijssr-329	25	4	be	be	AUX
aijssr-329	25	5	defined	define	VERB
aijssr-329	25	6	as	as	ADP
aijssr-329	25	7	a	a	DET
aijssr-329	25	8	passenger	passenger	NOUN
aijssr-329	25	9	overall	overall	ADJ
aijssr-329	25	10	impression	impression	NOUN
aijssr-329	25	11	of	of	ADP
aijssr-329	25	12	the	the	DET
aijssr-329	25	13	efficiency	efficiency	NOUN
aijssr-329	25	14	of	of	ADP
aijssr-329	25	15	the	the	DET
aijssr-329	25	16	company	company	NOUN
aijssr-329	25	17	and	and	CCONJ
aijssr-329	25	18	its	its	PRON
aijssr-329	25	19	services	service	NOUN
aijssr-329	25	20	(	(	PUNCT
aijssr-329	25	21	johnston	johnston	PROPN
aijssr-329	25	22	,	,	PUNCT
aijssr-329	25	23	1995	1995	NUM
aijssr-329	25	24	)	)	PUNCT
aijssr-329	25	25	.	.	PUNCT
aijssr-329	26	1	thus	thus	ADV
aijssr-329	26	2	the	the	DET
aijssr-329	26	3	understanding	understanding	NOUN
aijssr-329	26	4	of	of	ADP
aijssr-329	26	5	what	what	PRON
aijssr-329	26	6	passengers	passenger	NOUN
aijssr-329	26	7	expect	expect	VERB
aijssr-329	26	8	is	be	AUX
aijssr-329	26	9	the	the	DET
aijssr-329	26	10	most	most	ADV
aijssr-329	26	11	vital	vital	ADJ
aijssr-329	26	12	step	step	NOUN
aijssr-329	26	13	in	in	ADP
aijssr-329	26	14	delivering	deliver	VERB
aijssr-329	26	15	and	and	CCONJ
aijssr-329	26	16	defining	define	VERB
aijssr-329	26	17	the	the	DET
aijssr-329	26	18	highquality	highquality	NOUN
aijssr-329	26	19	service	service	NOUN
aijssr-329	26	20	.	.	PUNCT
aijssr-329	27	1	service	service	NOUN
aijssr-329	27	2	quality	quality	NOUN
aijssr-329	27	3	evaluation	evaluation	NOUN
aijssr-329	27	4	by	by	ADP
aijssr-329	27	5	customers	customer	NOUN
aijssr-329	27	6	is	be	AUX
aijssr-329	27	7	one	one	NUM
aijssr-329	27	8	of	of	ADP
aijssr-329	27	9	the	the	DET
aijssr-329	27	10	best	good	ADJ
aijssr-329	27	11	approaches	approach	NOUN
aijssr-329	27	12	to	to	PART
aijssr-329	27	13	determine	determine	VERB
aijssr-329	27	14	their	their	PRON
aijssr-329	27	15	perception	perception	NOUN
aijssr-329	27	16	and	and	CCONJ
aijssr-329	27	17	expectations	expectation	NOUN
aijssr-329	27	18	(	(	PUNCT
aijssr-329	27	19	adikariwattage	adikariwattage	NOUN
aijssr-329	27	20	,	,	PUNCT
aijssr-329	27	21	de	de	X
aijssr-329	27	22	barros	barros	PROPN
aijssr-329	27	23	,	,	PUNCT
aijssr-329	27	24	wirasinghe	wirasinghe	NOUN
aijssr-329	27	25	,	,	PUNCT
aijssr-329	27	26	&	&	CCONJ
aijssr-329	27	27	ruwanpura	ruwanpura	NOUN
aijssr-329	27	28	,	,	PUNCT
aijssr-329	27	29	2012	2012	NUM
aijssr-329	27	30	)	)	PUNCT
aijssr-329	27	31	.	.	PUNCT
aijssr-329	28	1	fulfilled	fulfil	VERB
aijssr-329	28	2	or	or	CCONJ
aijssr-329	28	3	even	even	ADV
aijssr-329	28	4	surpassed	surpass	VERB
aijssr-329	28	5	expectations	expectation	NOUN
aijssr-329	28	6	of	of	ADP
aijssr-329	28	7	passengers	passenger	NOUN
aijssr-329	28	8	lead	lead	VERB
aijssr-329	28	9	to	to	ADP
aijssr-329	28	10	their	their	PRON
aijssr-329	28	11	satisfaction	satisfaction	NOUN
aijssr-329	28	12	with	with	ADP
aijssr-329	28	13	airport	airport	NOUN
aijssr-329	28	14	’s	’s	PART
aijssr-329	28	15	provided	provide	VERB
aijssr-329	28	16	services	service	NOUN
aijssr-329	28	17	(	(	PUNCT
aijssr-329	28	18	sergejs	sergejs	ADV
aijssr-329	28	19	and	and	CCONJ
aijssr-329	28	20	ksenija	ksenija	ADJ
aijssr-329	28	21	,	,	PUNCT
aijssr-329	28	22	2015	2015	NUM
aijssr-329	28	23	)	)	PUNCT
aijssr-329	28	24	.	.	PUNCT
aijssr-329	29	1	passenger	passenger	NOUN
aijssr-329	29	2	satisfaction	satisfaction	NOUN
aijssr-329	29	3	can	can	AUX
aijssr-329	29	4	be	be	AUX
aijssr-329	29	5	defined	define	VERB
aijssr-329	29	6	as	as	ADP
aijssr-329	29	7	a	a	DET
aijssr-329	29	8	judgment	judgment	NOUN
aijssr-329	29	9	made	make	VERB
aijssr-329	29	10	on	on	ADP
aijssr-329	29	11	the	the	DET
aijssr-329	29	12	basis	basis	NOUN
aijssr-329	29	13	of	of	ADP
aijssr-329	29	14	a	a	DET
aijssr-329	29	15	specific	specific	ADJ
aijssr-329	29	16	service	service	NOUN
aijssr-329	29	17	encounter	encounter	NOUN
aijssr-329	29	18	(	(	PUNCT
aijssr-329	29	19	archana	archana	PROPN
aijssr-329	29	20	&	&	CCONJ
aijssr-329	29	21	subha	subha	PROPN
aijssr-329	29	22	,	,	PUNCT
aijssr-329	29	23	2012	2012	NUM
aijssr-329	29	24	)	)	PUNCT
aijssr-329	29	25	.	.	PUNCT
aijssr-329	30	1	passenger	passenger	NOUN
aijssr-329	30	2	satisfaction	satisfaction	NOUN
aijssr-329	30	3	with	with	ADP
aijssr-329	30	4	services	service	NOUN
aijssr-329	30	5	arises	arise	VERB
aijssr-329	30	6	when	when	SCONJ
aijssr-329	30	7	an	an	DET
aijssr-329	30	8	organization	organization	NOUN
aijssr-329	30	9	can	can	AUX
aijssr-329	30	10	provide	provide	VERB
aijssr-329	30	11	its	its	PRON
aijssr-329	30	12	customers	customer	NOUN
aijssr-329	30	13	with	with	ADP
aijssr-329	30	14	benefits	benefit	NOUN
aijssr-329	30	15	that	that	PRON
aijssr-329	30	16	exceed	exceed	VERB
aijssr-329	30	17	their	their	PRON
aijssr-329	30	18	original	original	ADJ
aijssr-329	30	19	expectations	expectation	NOUN
aijssr-329	30	20	,	,	PUNCT
aijssr-329	30	21	and	and	CCONJ
aijssr-329	30	22	this	this	PRON
aijssr-329	30	23	is	be	AUX
aijssr-329	30	24	perceived	perceive	VERB
aijssr-329	30	25	as	as	ADP
aijssr-329	30	26	value	value	NOUN
aijssr-329	30	27	-	-	PUNCT
aijssr-329	30	28	added	add	VERB
aijssr-329	30	29	.	.	PUNCT
aijssr-329	31	1	airport	airport	PROPN
aijssr-329	31	2	terminal	terminal	PROPN
aijssr-329	31	3	experience	experience	NOUN
aijssr-329	31	4	is	be	AUX
aijssr-329	31	5	something	something	PRON
aijssr-329	31	6	special	special	ADJ
aijssr-329	31	7	for	for	ADP
aijssr-329	31	8	copyright	copyright	NOUN
aijssr-329	31	9	©	©	PROPN
aijssr-329	31	10	cc	cc	NOUN
aijssr-329	31	11	-	-	PUNCT
aijssr-329	31	12	by	by	ADP
aijssr-329	31	13	-	-	PUNCT
aijssr-329	31	14	nc	nc	PROPN
aijssr-329	31	15	2019	2019	NUM
aijssr-329	31	16	,	,	PUNCT
aijssr-329	31	17	cribfb	cribfb	PROPN
aijssr-329	31	18	|	|	ADV
aijssr-329	31	19	aijssr	aijssr	PROPN
aijssr-329	31	20	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-329	31	21	american	american	PROPN
aijssr-329	31	22	international	international	PROPN
aijssr-329	31	23	journal	journal	PROPN
aijssr-329	31	24	of	of	ADP
aijssr-329	31	25	social	social	ADJ
aijssr-329	31	26	science	science	NOUN
aijssr-329	31	27	research	research	NOUN
aijssr-329	31	28	vol	vol	NOUN
aijssr-329	31	29	.	.	PROPN
aijssr-329	32	1	4	4	NUM
aijssr-329	32	2	,	,	PUNCT
aijssr-329	32	3	no	no	INTJ
aijssr-329	32	4	.	.	NOUN
aijssr-329	32	5	2	2	NUM
aijssr-329	32	6	;	;	PUNCT
aijssr-329	32	7	2019	2019	NUM
aijssr-329	32	8	10	10	NUM
aijssr-329	32	9	passengers	passenger	NOUN
aijssr-329	32	10	,	,	PUNCT
aijssr-329	32	11	as	as	SCONJ
aijssr-329	32	12	they	they	PRON
aijssr-329	32	13	have	have	VERB
aijssr-329	32	14	a	a	DET
aijssr-329	32	15	variety	variety	NOUN
aijssr-329	32	16	of	of	ADP
aijssr-329	32	17	choices	choice	NOUN
aijssr-329	32	18	of	of	ADP
aijssr-329	32	19	services	service	NOUN
aijssr-329	32	20	to	to	PART
aijssr-329	32	21	select	select	VERB
aijssr-329	32	22	from	from	ADP
aijssr-329	32	23	for	for	ADP
aijssr-329	32	24	example	example	NOUN
aijssr-329	32	25	,	,	PUNCT
aijssr-329	32	26	duty	duty	NOUN
aijssr-329	32	27	free	free	ADJ
aijssr-329	32	28	or	or	CCONJ
aijssr-329	32	29	regular	regular	ADJ
aijssr-329	32	30	shopping	shopping	NOUN
aijssr-329	32	31	,	,	PUNCT
aijssr-329	32	32	prayer	prayer	NOUN
aijssr-329	32	33	rooms	room	NOUN
aijssr-329	32	34	,	,	PUNCT
aijssr-329	32	35	numerous	numerous	ADJ
aijssr-329	32	36	eateries	eatery	NOUN
aijssr-329	32	37	,	,	PUNCT
aijssr-329	32	38	museums	museum	NOUN
aijssr-329	32	39	,	,	PUNCT
aijssr-329	32	40	club	club	NOUN
aijssr-329	32	41	-	-	PUNCT
aijssr-329	32	42	rooms	room	NOUN
aijssr-329	32	43	,	,	PUNCT
aijssr-329	32	44	information	information	NOUN
aijssr-329	32	45	and	and	CCONJ
aijssr-329	32	46	transfer	transfer	NOUN
aijssr-329	32	47	desks	desk	NOUN
aijssr-329	32	48	,	,	PUNCT
aijssr-329	32	49	smoking	smoking	NOUN
aijssr-329	32	50	areas	area	NOUN
aijssr-329	32	51	,	,	PUNCT
aijssr-329	32	52	security	security	NOUN
aijssr-329	32	53	,	,	PUNCT
aijssr-329	32	54	airline	airline	NOUN
aijssr-329	32	55	offices	office	NOUN
aijssr-329	32	56	,	,	PUNCT
aijssr-329	32	57	support	support	NOUN
aijssr-329	32	58	for	for	ADP
aijssr-329	32	59	passengers	passenger	NOUN
aijssr-329	32	60	with	with	ADP
aijssr-329	32	61	disabilities	disability	NOUN
aijssr-329	32	62	,	,	PUNCT
aijssr-329	32	63	restrooms	restroom	NOUN
aijssr-329	32	64	,	,	PUNCT
aijssr-329	32	65	walkways	walkway	NOUN
aijssr-329	32	66	,	,	PUNCT
aijssr-329	32	67	gates	gate	NOUN
aijssr-329	32	68	,	,	PUNCT
aijssr-329	32	69	all	all	DET
aijssr-329	32	70	types	type	NOUN
aijssr-329	32	71	of	of	ADP
aijssr-329	32	72	transportation	transportation	NOUN
aijssr-329	32	73	and	and	CCONJ
aijssr-329	32	74	parking	parking	NOUN
aijssr-329	32	75	areas	area	NOUN
aijssr-329	32	76	(	(	PUNCT
aijssr-329	32	77	sergejs	sergejs	ADV
aijssr-329	32	78	and	and	CCONJ
aijssr-329	32	79	ksenija	ksenija	ADJ
aijssr-329	32	80	,	,	PUNCT
aijssr-329	32	81	2015	2015	NUM
aijssr-329	32	82	)	)	PUNCT
aijssr-329	32	83	.	.	PUNCT
aijssr-329	33	1	the	the	DET
aijssr-329	33	2	airport	airport	NOUN
aijssr-329	33	3	services	service	NOUN
aijssr-329	33	4	may	may	AUX
aijssr-329	33	5	meet	meet	VERB
aijssr-329	33	6	the	the	DET
aijssr-329	33	7	needs	need	NOUN
aijssr-329	33	8	of	of	ADP
aijssr-329	33	9	the	the	DET
aijssr-329	33	10	passengers	passenger	NOUN
aijssr-329	33	11	partly	partly	ADV
aijssr-329	33	12	,	,	PUNCT
aijssr-329	33	13	completely	completely	ADV
aijssr-329	33	14	or	or	CCONJ
aijssr-329	33	15	exceedingly	exceedingly	ADV
aijssr-329	33	16	.	.	PUNCT
aijssr-329	34	1	therefore	therefore	ADV
aijssr-329	34	2	,	,	PUNCT
aijssr-329	34	3	it	it	PRON
aijssr-329	34	4	is	be	AUX
aijssr-329	34	5	expected	expect	VERB
aijssr-329	34	6	that	that	SCONJ
aijssr-329	34	7	airport	airport	NOUN
aijssr-329	34	8	administrations	administration	NOUN
aijssr-329	34	9	are	be	AUX
aijssr-329	34	10	continuously	continuously	ADV
aijssr-329	34	11	seeking	seek	VERB
aijssr-329	34	12	for	for	ADP
aijssr-329	34	13	new	new	ADJ
aijssr-329	34	14	services	service	NOUN
aijssr-329	34	15	,	,	PUNCT
aijssr-329	34	16	developments	development	NOUN
aijssr-329	34	17	and	and	CCONJ
aijssr-329	34	18	innovations	innovation	NOUN
aijssr-329	34	19	to	to	PART
aijssr-329	34	20	differentiate	differentiate	VERB
aijssr-329	34	21	themselves	themselves	PRON
aijssr-329	34	22	from	from	ADP
aijssr-329	34	23	the	the	DET
aijssr-329	34	24	competing	compete	VERB
aijssr-329	34	25	airports	airport	NOUN
aijssr-329	34	26	.	.	PUNCT
aijssr-329	35	1	there	there	PRON
aijssr-329	35	2	is	be	VERB
aijssr-329	35	3	a	a	DET
aijssr-329	35	4	variety	variety	NOUN
aijssr-329	35	5	of	of	ADP
aijssr-329	35	6	options	option	NOUN
aijssr-329	35	7	to	to	PART
aijssr-329	35	8	expand	expand	VERB
aijssr-329	35	9	services	service	NOUN
aijssr-329	35	10	,	,	PUNCT
aijssr-329	35	11	and	and	CCONJ
aijssr-329	35	12	doing	do	VERB
aijssr-329	35	13	that	that	PRON
aijssr-329	35	14	better	well	ADV
aijssr-329	35	15	serve	serve	VERB
aijssr-329	35	16	existing	exist	VERB
aijssr-329	35	17	,	,	PUNCT
aijssr-329	35	18	but	but	CCONJ
aijssr-329	35	19	attract	attract	VERB
aijssr-329	35	20	more	more	ADJ
aijssr-329	35	21	passengers	passenger	NOUN
aijssr-329	35	22	.	.	PUNCT
aijssr-329	36	1	airport	airport	NOUN
aijssr-329	36	2	services	service	NOUN
aijssr-329	36	3	,	,	PUNCT
aijssr-329	36	4	like	like	ADP
aijssr-329	36	5	conference	conference	NOUN
aijssr-329	36	6	facilities	facility	NOUN
aijssr-329	36	7	,	,	PUNCT
aijssr-329	36	8	spa	spa	NOUN
aijssr-329	36	9	centres	centre	NOUN
aijssr-329	36	10	,	,	PUNCT
aijssr-329	36	11	sleep	sleep	NOUN
aijssr-329	36	12	-	-	PUNCT
aijssr-329	36	13	boxes	box	NOUN
aijssr-329	36	14	,	,	PUNCT
aijssr-329	36	15	exhibitions	exhibition	NOUN
aijssr-329	36	16	or	or	CCONJ
aijssr-329	36	17	even	even	ADV
aijssr-329	36	18	casinos	casino	NOUN
aijssr-329	36	19	can	can	AUX
aijssr-329	36	20	be	be	AUX
aijssr-329	36	21	presently	presently	ADV
aijssr-329	36	22	found	find	VERB
aijssr-329	36	23	in	in	ADP
aijssr-329	36	24	variety	variety	NOUN
aijssr-329	36	25	of	of	ADP
aijssr-329	36	26	its	its	PRON
aijssr-329	36	27	areas	area	NOUN
aijssr-329	36	28	.	.	PUNCT
aijssr-329	37	1	present	present	ADJ
aijssr-329	37	2	-	-	PUNCT
aijssr-329	37	3	day	day	NOUN
aijssr-329	37	4	business	business	NOUN
aijssr-329	37	5	traveller	traveller	NOUN
aijssr-329	37	6	with	with	ADP
aijssr-329	37	7	the	the	DET
aijssr-329	37	8	need	need	NOUN
aijssr-329	37	9	to	to	PART
aijssr-329	37	10	organize	organize	VERB
aijssr-329	37	11	a	a	DET
aijssr-329	37	12	corporate	corporate	ADJ
aijssr-329	37	13	meeting	meeting	NOUN
aijssr-329	37	14	may	may	AUX
aijssr-329	37	15	prefer	prefer	VERB
aijssr-329	37	16	to	to	PART
aijssr-329	37	17	choose	choose	VERB
aijssr-329	37	18	an	an	DET
aijssr-329	37	19	airport	airport	NOUN
aijssr-329	37	20	offering	offer	VERB
aijssr-329	37	21	a	a	DET
aijssr-329	37	22	comprehensive	comprehensive	ADJ
aijssr-329	37	23	package	package	NOUN
aijssr-329	37	24	of	of	ADP
aijssr-329	37	25	a	a	DET
aijssr-329	37	26	conference	conference	NOUN
aijssr-329	37	27	business	business	NOUN
aijssr-329	37	28	centre	centre	NOUN
aijssr-329	37	29	,	,	PUNCT
aijssr-329	37	30	hotel	hotel	NOUN
aijssr-329	37	31	rooms	room	NOUN
aijssr-329	37	32	and	and	CCONJ
aijssr-329	37	33	eateries	eatery	NOUN
aijssr-329	37	34	.	.	PUNCT
aijssr-329	38	1	having	have	VERB
aijssr-329	38	2	exceptional	exceptional	ADJ
aijssr-329	38	3	experience	experience	NOUN
aijssr-329	38	4	could	could	AUX
aijssr-329	38	5	even	even	ADV
aijssr-329	38	6	make	make	VERB
aijssr-329	38	7	the	the	DET
aijssr-329	38	8	passenger	passenger	NOUN
aijssr-329	38	9	to	to	PART
aijssr-329	38	10	pick	pick	VERB
aijssr-329	38	11	a	a	DET
aijssr-329	38	12	particular	particular	ADJ
aijssr-329	38	13	airport	airport	NOUN
aijssr-329	38	14	among	among	ADP
aijssr-329	38	15	the	the	DET
aijssr-329	38	16	rest	rest	NOUN
aijssr-329	38	17	for	for	ADP
aijssr-329	38	18	the	the	DET
aijssr-329	38	19	leisure	leisure	NOUN
aijssr-329	38	20	purposes	purpose	NOUN
aijssr-329	38	21	or	or	CCONJ
aijssr-329	38	22	even	even	ADV
aijssr-329	38	23	as	as	ADP
aijssr-329	38	24	a	a	DET
aijssr-329	38	25	preferred	preferred	ADJ
aijssr-329	38	26	point	point	NOUN
aijssr-329	38	27	for	for	ADP
aijssr-329	38	28	a	a	DET
aijssr-329	38	29	transfer	transfer	NOUN
aijssr-329	38	30	in	in	ADP
aijssr-329	38	31	future	future	NOUN
aijssr-329	38	32	.	.	PUNCT
aijssr-329	39	1	however	however	ADV
aijssr-329	39	2	,	,	PUNCT
aijssr-329	39	3	should	should	AUX
aijssr-329	39	4	in	in	ADP
aijssr-329	39	5	case	case	NOUN
aijssr-329	39	6	the	the	DET
aijssr-329	39	7	passenger	passenger	NOUN
aijssr-329	39	8	is	be	AUX
aijssr-329	39	9	not	not	PART
aijssr-329	39	10	satisfied	satisfied	ADJ
aijssr-329	39	11	with	with	ADP
aijssr-329	39	12	the	the	DET
aijssr-329	39	13	time	time	NOUN
aijssr-329	39	14	spent	spend	VERB
aijssr-329	39	15	at	at	ADP
aijssr-329	39	16	a	a	DET
aijssr-329	39	17	particular	particular	ADJ
aijssr-329	39	18	airport	airport	NOUN
aijssr-329	39	19	,	,	PUNCT
aijssr-329	39	20	for	for	ADP
aijssr-329	39	21	instance	instance	NOUN
aijssr-329	39	22	due	due	ADP
aijssr-329	39	23	to	to	ADP
aijssr-329	39	24	lack	lack	NOUN
aijssr-329	39	25	of	of	ADP
aijssr-329	39	26	choice	choice	NOUN
aijssr-329	39	27	or	or	CCONJ
aijssr-329	39	28	quality	quality	NOUN
aijssr-329	39	29	of	of	ADP
aijssr-329	39	30	services	service	NOUN
aijssr-329	39	31	,	,	PUNCT
aijssr-329	39	32	the	the	DET
aijssr-329	39	33	passenger	passenger	NOUN
aijssr-329	39	34	may	may	AUX
aijssr-329	39	35	possibly	possibly	ADV
aijssr-329	39	36	reconsider	reconsider	VERB
aijssr-329	39	37	his	his	PRON
aijssr-329	39	38	decision	decision	NOUN
aijssr-329	39	39	to	to	PART
aijssr-329	39	40	arrive	arrive	VERB
aijssr-329	39	41	there	there	ADV
aijssr-329	39	42	in	in	ADP
aijssr-329	39	43	favour	favour	NOUN
aijssr-329	39	44	of	of	ADP
aijssr-329	39	45	another	another	DET
aijssr-329	39	46	airport	airport	NOUN
aijssr-329	39	47	with	with	ADP
aijssr-329	39	48	better	well	ADJ
aijssr-329	39	49	suitable	suitable	ADJ
aijssr-329	39	50	profile	profile	NOUN
aijssr-329	39	51	.	.	PUNCT
aijssr-329	40	1	plus	plus	CCONJ
aijssr-329	40	2	,	,	PUNCT
aijssr-329	40	3	“	"	PUNCT
aijssr-329	40	4	an	an	DET
aijssr-329	40	5	intention	intention	NOUN
aijssr-329	40	6	to	to	PART
aijssr-329	40	7	return	return	VERB
aijssr-329	40	8	to	to	ADP
aijssr-329	40	9	the	the	DET
aijssr-329	40	10	same	same	ADJ
aijssr-329	40	11	airport	airport	NOUN
aijssr-329	40	12	”	"	PUNCT
aijssr-329	40	13	and	and	CCONJ
aijssr-329	40	14	“	"	PUNCT
aijssr-329	40	15	readiness	readiness	NOUN
aijssr-329	40	16	to	to	PART
aijssr-329	40	17	recommend	recommend	VERB
aijssr-329	40	18	it	it	PRON
aijssr-329	40	19	to	to	ADP
aijssr-329	40	20	others	other	NOUN
aijssr-329	40	21	”	"	PUNCT
aijssr-329	40	22	positively	positively	ADV
aijssr-329	40	23	affect	affect	VERB
aijssr-329	40	24	airport	airport	NOUN
aijssr-329	40	25	’s	’s	PART
aijssr-329	40	26	development	development	NOUN
aijssr-329	40	27	(	(	PUNCT
aijssr-329	40	28	fernandes	fernandes	PROPN
aijssr-329	40	29	&	&	CCONJ
aijssr-329	40	30	pacheco	pacheco	PROPN
aijssr-329	40	31	,	,	PUNCT
aijssr-329	40	32	2002	2002	NUM
aijssr-329	40	33	)	)	PUNCT
aijssr-329	40	34	.	.	PUNCT
aijssr-329	41	1	thus	thus	ADV
aijssr-329	41	2	,	,	PUNCT
aijssr-329	41	3	the	the	DET
aijssr-329	41	4	excellent	excellent	ADJ
aijssr-329	41	5	passenger	passenger	NOUN
aijssr-329	41	6	satisfaction	satisfaction	NOUN
aijssr-329	41	7	is	be	AUX
aijssr-329	41	8	one	one	NUM
aijssr-329	41	9	of	of	ADP
aijssr-329	41	10	the	the	DET
aijssr-329	41	11	best	good	ADJ
aijssr-329	41	12	assets	asset	NOUN
aijssr-329	41	13	for	for	ADP
aijssr-329	41	14	airport	airport	NOUN
aijssr-329	41	15	business	business	NOUN
aijssr-329	41	16	in	in	ADP
aijssr-329	41	17	competitive	competitive	ADJ
aijssr-329	41	18	environment	environment	NOUN
aijssr-329	41	19	.	.	PUNCT
aijssr-329	42	1	marketing	marketing	NOUN
aijssr-329	42	2	theory	theory	NOUN
aijssr-329	42	3	suggests	suggest	VERB
aijssr-329	42	4	that	that	SCONJ
aijssr-329	42	5	increasing	increase	VERB
aijssr-329	42	6	customer	customer	NOUN
aijssr-329	42	7	loyalty	loyalty	NOUN
aijssr-329	42	8	and	and	CCONJ
aijssr-329	42	9	its	its	PRON
aijssr-329	42	10	retention	retention	NOUN
aijssr-329	42	11	is	be	AUX
aijssr-329	42	12	a	a	DET
aijssr-329	42	13	chief	chief	ADJ
aijssr-329	42	14	key	key	NOUN
aijssr-329	42	15	to	to	ADP
aijssr-329	42	16	the	the	DET
aijssr-329	42	17	ability	ability	NOUN
aijssr-329	42	18	of	of	ADP
aijssr-329	42	19	a	a	DET
aijssr-329	42	20	company	company	NOUN
aijssr-329	42	21	to	to	PART
aijssr-329	42	22	generate	generate	VERB
aijssr-329	42	23	profit	profit	NOUN
aijssr-329	42	24	(	(	PUNCT
aijssr-329	42	25	gandomi	gandomi	PROPN
aijssr-329	42	26	&	&	CCONJ
aijssr-329	42	27	zolfaghar	zolfaghar	PROPN
aijssr-329	42	28	,	,	PUNCT
aijssr-329	42	29	2013	2013	NUM
aijssr-329	42	30	)	)	PUNCT
aijssr-329	42	31	.	.	PUNCT
aijssr-329	43	1	recognition	recognition	NOUN
aijssr-329	43	2	of	of	ADP
aijssr-329	43	3	the	the	DET
aijssr-329	43	4	determinants	determinant	NOUN
aijssr-329	43	5	affecting	affect	VERB
aijssr-329	43	6	passenger	passenger	NOUN
aijssr-329	43	7	satisfaction	satisfaction	NOUN
aijssr-329	43	8	and	and	CCONJ
aijssr-329	43	9	a	a	DET
aijssr-329	43	10	correlation	correlation	NOUN
aijssr-329	43	11	between	between	ADP
aijssr-329	43	12	the	the	DET
aijssr-329	43	13	one	one	NUM
aijssr-329	43	14	and	and	CCONJ
aijssr-329	43	15	loyalty	loyalty	NOUN
aijssr-329	43	16	are	be	AUX
aijssr-329	43	17	of	of	ADP
aijssr-329	43	18	utmost	utmost	ADJ
aijssr-329	43	19	importance	importance	NOUN
aijssr-329	43	20	.	.	PUNCT
aijssr-329	44	1	there	there	PRON
aijssr-329	44	2	are	be	VERB
aijssr-329	44	3	many	many	ADJ
aijssr-329	44	4	factors	factor	NOUN
aijssr-329	44	5	that	that	PRON
aijssr-329	44	6	can	can	AUX
aijssr-329	44	7	help	help	VERB
aijssr-329	44	8	an	an	DET
aijssr-329	44	9	airport	airport	NOUN
aijssr-329	44	10	to	to	PART
aijssr-329	44	11	form	form	VERB
aijssr-329	44	12	its	its	PRON
aijssr-329	44	13	customer	customer	NOUN
aijssr-329	44	14	base	base	NOUN
aijssr-329	44	15	,	,	PUNCT
aijssr-329	44	16	where	where	SCONJ
aijssr-329	44	17	passengers	passenger	NOUN
aijssr-329	44	18	’	'	PUNCT
aijssr-329	44	19	satisfaction	satisfaction	NOUN
aijssr-329	44	20	can	can	AUX
aijssr-329	44	21	become	become	VERB
aijssr-329	44	22	the	the	DET
aijssr-329	44	23	determining	determine	VERB
aijssr-329	44	24	factor	factor	NOUN
aijssr-329	44	25	in	in	ADP
aijssr-329	44	26	evaluation	evaluation	NOUN
aijssr-329	44	27	of	of	ADP
aijssr-329	44	28	achievements	achievement	NOUN
aijssr-329	44	29	of	of	ADP
aijssr-329	44	30	an	an	DET
aijssr-329	44	31	entire	entire	ADJ
aijssr-329	44	32	operation	operation	NOUN
aijssr-329	44	33	.	.	PUNCT
aijssr-329	45	1	airport	airport	NOUN
aijssr-329	45	2	passenger	passenger	NOUN
aijssr-329	45	3	satisfaction	satisfaction	NOUN
aijssr-329	45	4	has	have	AUX
aijssr-329	45	5	been	be	AUX
aijssr-329	45	6	studied	study	VERB
aijssr-329	45	7	by	by	ADP
aijssr-329	45	8	many	many	ADJ
aijssr-329	45	9	researchers	researcher	NOUN
aijssr-329	45	10	around	around	ADP
aijssr-329	45	11	the	the	DET
aijssr-329	45	12	world	world	NOUN
aijssr-329	45	13	for	for	ADP
aijssr-329	45	14	decades	decade	NOUN
aijssr-329	45	15	.	.	PUNCT
aijssr-329	46	1	studies	study	NOUN
aijssr-329	46	2	related	relate	VERB
aijssr-329	46	3	to	to	ADP
aijssr-329	46	4	the	the	DET
aijssr-329	46	5	service	service	NOUN
aijssr-329	46	6	quality	quality	NOUN
aijssr-329	46	7	and	and	CCONJ
aijssr-329	46	8	customer	customer	NOUN
aijssr-329	46	9	satisfaction	satisfaction	NOUN
aijssr-329	46	10	in	in	ADP
aijssr-329	46	11	the	the	DET
aijssr-329	46	12	given	give	VERB
aijssr-329	46	13	field	field	NOUN
aijssr-329	46	14	have	have	AUX
aijssr-329	46	15	been	be	AUX
aijssr-329	46	16	growing	grow	VERB
aijssr-329	46	17	an	an	DET
aijssr-329	46	18	interest	interest	NOUN
aijssr-329	46	19	for	for	ADP
aijssr-329	46	20	almost	almost	ADV
aijssr-329	46	21	a	a	PRON
aijssr-329	46	22	decade	decade	NOUN
aijssr-329	46	23	.	.	PUNCT
aijssr-329	47	1	a	a	DET
aijssr-329	47	2	number	number	NOUN
aijssr-329	47	3	of	of	ADP
aijssr-329	47	4	researchers	researcher	NOUN
aijssr-329	47	5	have	have	AUX
aijssr-329	47	6	solely	solely	ADV
aijssr-329	47	7	elaborated	elaborate	VERB
aijssr-329	47	8	on	on	ADP
aijssr-329	47	9	related	related	ADJ
aijssr-329	47	10	theories	theory	NOUN
aijssr-329	47	11	(	(	PUNCT
aijssr-329	47	12	correia	correia	PROPN
aijssr-329	47	13	&	&	CCONJ
aijssr-329	47	14	wirasinghe	wirasinghe	PROPN
aijssr-329	47	15	,	,	PUNCT
aijssr-329	47	16	2007	2007	NUM
aijssr-329	47	17	)	)	PUNCT
aijssr-329	47	18	,	,	PUNCT
aijssr-329	47	19	methods	method	NOUN
aijssr-329	47	20	(	(	PUNCT
aijssr-329	47	21	de	de	X
aijssr-329	47	22	nicola	nicola	PROPN
aijssr-329	47	23	,	,	PUNCT
aijssr-329	47	24	gitto	gitto	NOUN
aijssr-329	47	25	,	,	PUNCT
aijssr-329	47	26	&	&	CCONJ
aijssr-329	47	27	mancuso	mancuso	PROPN
aijssr-329	47	28	,	,	PUNCT
aijssr-329	47	29	2013	2013	NUM
aijssr-329	47	30	)	)	PUNCT
aijssr-329	47	31	and	and	CCONJ
aijssr-329	47	32	models	model	NOUN
aijssr-329	47	33	(	(	PUNCT
aijssr-329	47	34	lubbe	lubbe	X
aijssr-329	47	35	,	,	PUNCT
aijssr-329	47	36	douglas	douglas	PROPN
aijssr-329	47	37	,	,	PUNCT
aijssr-329	47	38	&	&	CCONJ
aijssr-329	47	39	zambellis	zambellis	PROPN
aijssr-329	47	40	,	,	PUNCT
aijssr-329	47	41	2011	2011	NUM
aijssr-329	47	42	)	)	PUNCT
aijssr-329	47	43	related	relate	VERB
aijssr-329	47	44	to	to	ADP
aijssr-329	47	45	service	service	NOUN
aijssr-329	47	46	quality	quality	NOUN
aijssr-329	47	47	throughout	throughout	ADP
aijssr-329	47	48	the	the	DET
aijssr-329	47	49	industry	industry	NOUN
aijssr-329	47	50	(	(	PUNCT
aijssr-329	47	51	arblaster	arblaster	ADV
aijssr-329	47	52	,	,	PUNCT
aijssr-329	47	53	2014	2014	NUM
aijssr-329	47	54	)	)	PUNCT
aijssr-329	47	55	.	.	PUNCT
aijssr-329	48	1	most	most	ADJ
aijssr-329	48	2	of	of	ADP
aijssr-329	48	3	previously	previously	ADV
aijssr-329	48	4	conducted	conduct	VERB
aijssr-329	48	5	studies	study	NOUN
aijssr-329	48	6	rely	rely	VERB
aijssr-329	48	7	mainly	mainly	ADV
aijssr-329	48	8	on	on	ADP
aijssr-329	48	9	passenger	passenger	NOUN
aijssr-329	48	10	satisfaction	satisfaction	NOUN
aijssr-329	48	11	with	with	ADP
aijssr-329	48	12	airport	airport	NOUN
aijssr-329	48	13	services	service	NOUN
aijssr-329	48	14	(	(	PUNCT
aijssr-329	48	15	norazah	norazah	NOUN
aijssr-329	48	16	mohd	mohd	PROPN
aijssr-329	48	17	,	,	PUNCT
aijssr-329	48	18	2014	2014	NUM
aijssr-329	48	19	)	)	PUNCT
aijssr-329	48	20	and	and	CCONJ
aijssr-329	48	21	conducted	conduct	VERB
aijssr-329	48	22	analyses	analysis	NOUN
aijssr-329	48	23	of	of	ADP
aijssr-329	48	24	empirical	empirical	ADJ
aijssr-329	48	25	data	datum	NOUN
aijssr-329	48	26	on	on	ADP
aijssr-329	48	27	the	the	DET
aijssr-329	48	28	matter	matter	NOUN
aijssr-329	48	29	(	(	PUNCT
aijssr-329	48	30	pabedinskaitė	pabedinskaitė	NOUN
aijssr-329	48	31	&	&	CCONJ
aijssr-329	48	32	akstinaitė	akstinaitė	PROPN
aijssr-329	48	33	,	,	PUNCT
aijssr-329	48	34	2014	2014	NUM
aijssr-329	48	35	)	)	PUNCT
aijssr-329	48	36	with	with	ADP
aijssr-329	48	37	an	an	DET
aijssr-329	48	38	accent	accent	NOUN
aijssr-329	48	39	on	on	ADP
aijssr-329	48	40	the	the	DET
aijssr-329	48	41	effect	effect	NOUN
aijssr-329	48	42	of	of	ADP
aijssr-329	48	43	quality	quality	NOUN
aijssr-329	48	44	of	of	ADP
aijssr-329	48	45	services	service	NOUN
aijssr-329	48	46	on	on	ADP
aijssr-329	48	47	passengers	passenger	NOUN
aijssr-329	48	48	consecutive	consecutive	ADJ
aijssr-329	48	49	behaviour	behaviour	NOUN
aijssr-329	48	50	(	(	PUNCT
aijssr-329	48	51	wittman	wittman	PROPN
aijssr-329	48	52	,	,	PUNCT
aijssr-329	48	53	2014	2014	NUM
aijssr-329	48	54	;	;	PUNCT
aijssr-329	48	55	steven	steven	PROPN
aijssr-329	48	56	,	,	PUNCT
aijssr-329	48	57	dong	dong	PROPN
aijssr-329	48	58	&	&	CCONJ
aijssr-329	48	59	dresner	dresner	NOUN
aijssr-329	48	60	,	,	PUNCT
aijssr-329	48	61	2012	2012	NUM
aijssr-329	48	62	;	;	PUNCT
aijssr-329	48	63	park	park	NOUN
aijssr-329	48	64	,	,	PUNCT
aijssr-329	48	65	2007	2007	NUM
aijssr-329	48	66	)	)	PUNCT
aijssr-329	48	67	.	.	PUNCT
aijssr-329	49	1	some	some	DET
aijssr-329	49	2	researchers	researcher	NOUN
aijssr-329	49	3	have	have	AUX
aijssr-329	49	4	assumed	assume	VERB
aijssr-329	49	5	that	that	SCONJ
aijssr-329	49	6	the	the	DET
aijssr-329	49	7	measurement	measurement	NOUN
aijssr-329	49	8	of	of	ADP
aijssr-329	49	9	consumer	consumer	NOUN
aijssr-329	49	10	satisfaction	satisfaction	NOUN
aijssr-329	49	11	should	should	AUX
aijssr-329	49	12	be	be	AUX
aijssr-329	49	13	used	use	VERB
aijssr-329	49	14	in	in	ADP
aijssr-329	49	15	combination	combination	NOUN
aijssr-329	49	16	with	with	ADP
aijssr-329	49	17	the	the	DET
aijssr-329	49	18	assessment	assessment	NOUN
aijssr-329	49	19	of	of	ADP
aijssr-329	49	20	necessity	necessity	NOUN
aijssr-329	49	21	level	level	NOUN
aijssr-329	49	22	of	of	ADP
aijssr-329	49	23	services	service	NOUN
aijssr-329	49	24	and	and	CCONJ
aijssr-329	49	25	its	its	PRON
aijssr-329	49	26	perceived	perceive	VERB
aijssr-329	49	27	value	value	NOUN
aijssr-329	49	28	.	.	PUNCT
aijssr-329	50	1	this	this	PRON
aijssr-329	50	2	is	be	AUX
aijssr-329	50	3	due	due	ADJ
aijssr-329	50	4	to	to	ADP
aijssr-329	50	5	the	the	DET
aijssr-329	50	6	chance	chance	NOUN
aijssr-329	50	7	,	,	PUNCT
aijssr-329	50	8	the	the	DET
aijssr-329	50	9	latter	latter	ADJ
aijssr-329	50	10	might	might	AUX
aijssr-329	50	11	come	come	VERB
aijssr-329	50	12	out	out	ADP
aijssr-329	50	13	to	to	PART
aijssr-329	50	14	be	be	AUX
aijssr-329	50	15	more	more	ADV
aijssr-329	50	16	accurate	accurate	ADJ
aijssr-329	50	17	predicator	predicator	NOUN
aijssr-329	50	18	of	of	ADP
aijssr-329	50	19	returning	return	VERB
aijssr-329	50	20	intentions	intention	NOUN
aijssr-329	50	21	(	(	PUNCT
aijssr-329	50	22	loyalty	loyalty	NOUN
aijssr-329	50	23	)	)	PUNCT
aijssr-329	50	24	than	than	ADP
aijssr-329	50	25	quality	quality	NOUN
aijssr-329	50	26	and	and	CCONJ
aijssr-329	50	27	satisfaction	satisfaction	NOUN
aijssr-329	50	28	(	(	PUNCT
aijssr-329	50	29	park	park	NOUN
aijssr-329	50	30	,	,	PUNCT
aijssr-329	50	31	robertson	robertson	PROPN
aijssr-329	50	32	&	&	CCONJ
aijssr-329	50	33	wu	wu	PROPN
aijssr-329	50	34	,	,	PUNCT
aijssr-329	50	35	2004	2004	NUM
aijssr-329	50	36	;	;	PUNCT
aijssr-329	50	37	chen	chen	PROPN
aijssr-329	50	38	,	,	PUNCT
aijssr-329	50	39	2008	2008	NUM
aijssr-329	50	40	)	)	PUNCT
aijssr-329	50	41	.	.	PUNCT
aijssr-329	51	1	hence	hence	ADV
aijssr-329	51	2	,	,	PUNCT
aijssr-329	51	3	perceived	perceive	VERB
aijssr-329	51	4	value	value	NOUN
aijssr-329	51	5	,	,	PUNCT
aijssr-329	51	6	service	service	NOUN
aijssr-329	51	7	quality	quality	NOUN
aijssr-329	51	8	and	and	CCONJ
aijssr-329	51	9	general	general	ADJ
aijssr-329	51	10	satisfaction	satisfaction	NOUN
aijssr-329	51	11	with	with	ADP
aijssr-329	51	12	services	service	NOUN
aijssr-329	51	13	,	,	PUNCT
aijssr-329	51	14	all	all	PRON
aijssr-329	51	15	seem	seem	VERB
aijssr-329	51	16	to	to	PART
aijssr-329	51	17	be	be	AUX
aijssr-329	51	18	good	good	ADJ
aijssr-329	51	19	predictors	predictor	NOUN
aijssr-329	51	20	of	of	ADP
aijssr-329	51	21	passengers	passenger	NOUN
aijssr-329	51	22	returning	return	VERB
aijssr-329	51	23	intentions	intention	NOUN
aijssr-329	51	24	(	(	PUNCT
aijssr-329	51	25	petrick	petrick	PROPN
aijssr-329	51	26	&	&	CCONJ
aijssr-329	51	27	backman	backman	PROPN
aijssr-329	51	28	,	,	PUNCT
aijssr-329	51	29	2002	2002	NUM
aijssr-329	51	30	)	)	PUNCT
aijssr-329	51	31	.	.	PUNCT
aijssr-329	52	1	although	although	SCONJ
aijssr-329	52	2	,	,	PUNCT
aijssr-329	52	3	the	the	DET
aijssr-329	52	4	specific	specific	ADJ
aijssr-329	52	5	relationship	relationship	NOUN
aijssr-329	52	6	between	between	ADP
aijssr-329	52	7	variables	variable	NOUN
aijssr-329	52	8	still	still	ADV
aijssr-329	52	9	remains	remain	VERB
aijssr-329	52	10	unclear	unclear	ADJ
aijssr-329	52	11	,	,	PUNCT
aijssr-329	52	12	this	this	DET
aijssr-329	52	13	study	study	NOUN
aijssr-329	52	14	is	be	AUX
aijssr-329	52	15	tailored	tailor	VERB
aijssr-329	52	16	to	to	PART
aijssr-329	52	17	examine	examine	VERB
aijssr-329	52	18	the	the	DET
aijssr-329	52	19	factors	factor	NOUN
aijssr-329	52	20	affecting	affect	VERB
aijssr-329	52	21	passenger	passenger	NOUN
aijssr-329	52	22	satisfaction	satisfaction	NOUN
aijssr-329	52	23	with	with	ADP
aijssr-329	52	24	nigerian	nigerian	ADJ
aijssr-329	52	25	domestic	domestic	ADJ
aijssr-329	52	26	airports	airport	NOUN
aijssr-329	52	27	services	service	NOUN
aijssr-329	52	28	.	.	PUNCT
aijssr-329	53	1	one	one	NUM
aijssr-329	53	2	of	of	ADP
aijssr-329	53	3	the	the	DET
aijssr-329	53	4	major	major	ADJ
aijssr-329	53	5	steps	step	NOUN
aijssr-329	53	6	to	to	ADP
aijssr-329	53	7	conducting	conduct	VERB
aijssr-329	53	8	the	the	DET
aijssr-329	53	9	survey	survey	NOUN
aijssr-329	53	10	of	of	ADP
aijssr-329	53	11	passengers	passenger	NOUN
aijssr-329	53	12	was	be	AUX
aijssr-329	53	13	to	to	PART
aijssr-329	53	14	determine	determine	VERB
aijssr-329	53	15	the	the	DET
aijssr-329	53	16	most	most	ADV
aijssr-329	53	17	applicable	applicable	ADJ
aijssr-329	53	18	factors	factor	NOUN
aijssr-329	53	19	influencing	influence	VERB
aijssr-329	53	20	the	the	DET
aijssr-329	53	21	overall	overall	ADJ
aijssr-329	53	22	perception	perception	NOUN
aijssr-329	53	23	of	of	ADP
aijssr-329	53	24	airport	airport	NOUN
aijssr-329	53	25	functioning	function	VERB
aijssr-329	53	26	by	by	ADP
aijssr-329	53	27	a	a	DET
aijssr-329	53	28	passenger	passenger	NOUN
aijssr-329	53	29	.	.	PUNCT
aijssr-329	54	1	for	for	ADP
aijssr-329	54	2	this	this	DET
aijssr-329	54	3	reason	reason	NOUN
aijssr-329	54	4	,	,	PUNCT
aijssr-329	54	5	the	the	DET
aijssr-329	54	6	skytrax	skytrax	NOUN
aijssr-329	54	7	airports	airport	NOUN
aijssr-329	54	8	indicators	indicator	NOUN
aijssr-329	54	9	were	be	AUX
aijssr-329	54	10	examined	examine	VERB
aijssr-329	54	11	by	by	ADP
aijssr-329	54	12	questionnaire	questionnaire	NOUN
aijssr-329	54	13	,	,	PUNCT
aijssr-329	54	14	where	where	SCONJ
aijssr-329	54	15	the	the	DET
aijssr-329	54	16	matters	matter	NOUN
aijssr-329	54	17	related	relate	VERB
aijssr-329	54	18	to	to	ADP
aijssr-329	54	19	the	the	DET
aijssr-329	54	20	airport	airport	NOUN
aijssr-329	54	21	service	service	NOUN
aijssr-329	54	22	evaluation	evaluation	NOUN
aijssr-329	54	23	process	process	NOUN
aijssr-329	54	24	were	be	AUX
aijssr-329	54	25	revived	revive	VERB
aijssr-329	54	26	.	.	PUNCT
aijssr-329	55	1	this	this	DET
aijssr-329	55	2	survey	survey	NOUN
aijssr-329	55	3	conveys	convey	VERB
aijssr-329	55	4	the	the	DET
aijssr-329	55	5	factors	factor	NOUN
aijssr-329	55	6	concerning	concern	VERB
aijssr-329	55	7	both	both	CCONJ
aijssr-329	55	8	the	the	DET
aijssr-329	55	9	objective	objective	ADJ
aijssr-329	55	10	and	and	CCONJ
aijssr-329	55	11	subjective	subjective	ADJ
aijssr-329	55	12	criteria	criterion	NOUN
aijssr-329	55	13	to	to	PART
aijssr-329	55	14	evaluate	evaluate	VERB
aijssr-329	55	15	the	the	DET
aijssr-329	55	16	overall	overall	ADJ
aijssr-329	55	17	quality	quality	NOUN
aijssr-329	55	18	of	of	ADP
aijssr-329	55	19	airport	airport	NOUN
aijssr-329	55	20	operations	operation	NOUN
aijssr-329	55	21	.	.	PUNCT
aijssr-329	56	1	it	it	PRON
aijssr-329	56	2	is	be	AUX
aijssr-329	56	3	possible	possible	ADJ
aijssr-329	56	4	to	to	PART
aijssr-329	56	5	measure	measure	VERB
aijssr-329	56	6	objective	objective	ADJ
aijssr-329	56	7	criteria	criterion	NOUN
aijssr-329	56	8	,	,	PUNCT
aijssr-329	56	9	like	like	ADP
aijssr-329	56	10	waiting	waiting	NOUN
aijssr-329	56	11	time	time	NOUN
aijssr-329	56	12	,	,	PUNCT
aijssr-329	56	13	walking	walk	VERB
aijssr-329	56	14	distance	distance	NOUN
aijssr-329	56	15	or	or	CCONJ
aijssr-329	56	16	punctuality	punctuality	NOUN
aijssr-329	56	17	,	,	PUNCT
aijssr-329	56	18	in	in	ADP
aijssr-329	56	19	two	two	NUM
aijssr-329	56	20	ways	way	NOUN
aijssr-329	56	21	.	.	PUNCT
aijssr-329	57	1	the	the	DET
aijssr-329	57	2	first	first	ADJ
aijssr-329	57	3	step	step	NOUN
aijssr-329	57	4	is	be	AUX
aijssr-329	57	5	to	to	PART
aijssr-329	57	6	employ	employ	VERB
aijssr-329	57	7	real	real	ADJ
aijssr-329	57	8	experimental	experimental	ADJ
aijssr-329	57	9	measurements	measurement	NOUN
aijssr-329	57	10	of	of	ADP
aijssr-329	57	11	these	these	DET
aijssr-329	57	12	criteria	criterion	NOUN
aijssr-329	57	13	for	for	ADP
aijssr-329	57	14	instance	instance	NOUN
aijssr-329	57	15	minutes	minute	NOUN
aijssr-329	57	16	or	or	CCONJ
aijssr-329	57	17	metres	metre	NOUN
aijssr-329	57	18	that	that	PRON
aijssr-329	57	19	were	be	AUX
aijssr-329	57	20	gained	gain	VERB
aijssr-329	57	21	from	from	ADP
aijssr-329	57	22	the	the	DET
aijssr-329	57	23	monitoring	monitoring	NOUN
aijssr-329	57	24	systems	system	NOUN
aijssr-329	57	25	or	or	CCONJ
aijssr-329	57	26	observation	observation	NOUN
aijssr-329	57	27	.	.	PUNCT
aijssr-329	58	1	and	and	CCONJ
aijssr-329	58	2	the	the	DET
aijssr-329	58	3	second	second	ADJ
aijssr-329	58	4	one	one	NOUN
aijssr-329	58	5	is	be	AUX
aijssr-329	58	6	about	about	ADP
aijssr-329	58	7	the	the	DET
aijssr-329	58	8	passenger	passenger	NOUN
aijssr-329	58	9	perception	perception	NOUN
aijssr-329	58	10	of	of	ADP
aijssr-329	58	11	evaluation	evaluation	NOUN
aijssr-329	58	12	or	or	CCONJ
aijssr-329	58	13	weighting	weight	VERB
aijssr-329	58	14	the	the	DET
aijssr-329	58	15	criteria	criterion	NOUN
aijssr-329	58	16	.	.	PUNCT
aijssr-329	59	1	for	for	ADP
aijssr-329	59	2	instance	instance	NOUN
aijssr-329	59	3	,	,	PUNCT
aijssr-329	59	4	the	the	DET
aijssr-329	59	5	researchers	researcher	NOUN
aijssr-329	59	6	would	would	AUX
aijssr-329	59	7	be	be	AUX
aijssr-329	59	8	interested	interested	ADJ
aijssr-329	59	9	in	in	ADP
aijssr-329	59	10	how	how	SCONJ
aijssr-329	59	11	passengers	passenger	NOUN
aijssr-329	59	12	evaluate	evaluate	VERB
aijssr-329	59	13	a	a	DET
aijssr-329	59	14	distance	distance	NOUN
aijssr-329	59	15	between	between	ADP
aijssr-329	59	16	two	two	NUM
aijssr-329	59	17	points	point	NOUN
aijssr-329	59	18	at	at	ADP
aijssr-329	59	19	the	the	DET
aijssr-329	59	20	airport	airport	NOUN
aijssr-329	59	21	on	on	ADP
aijssr-329	59	22	a	a	DET
aijssr-329	59	23	scale	scale	NOUN
aijssr-329	59	24	ranging	range	VERB
aijssr-329	59	25	from	from	ADP
aijssr-329	59	26	short	short	ADJ
aijssr-329	59	27	to	to	ADP
aijssr-329	59	28	very	very	ADV
aijssr-329	59	29	long	long	ADV
aijssr-329	59	30	.	.	PUNCT
aijssr-329	60	1	the	the	DET
aijssr-329	60	2	measurement	measurement	NOUN
aijssr-329	60	3	of	of	ADP
aijssr-329	60	4	subjective	subjective	ADJ
aijssr-329	60	5	criteria	criterion	NOUN
aijssr-329	60	6	,	,	PUNCT
aijssr-329	60	7	like	like	ADP
aijssr-329	60	8	evaluation	evaluation	NOUN
aijssr-329	60	9	of	of	ADP
aijssr-329	60	10	overall	overall	ADJ
aijssr-329	60	11	attitude	attitude	NOUN
aijssr-329	60	12	of	of	ADP
aijssr-329	60	13	the	the	DET
aijssr-329	60	14	check	check	NOUN
aijssr-329	60	15	-	-	PUNCT
aijssr-329	60	16	in	in	ADP
aijssr-329	60	17	staff	staff	NOUN
aijssr-329	60	18	or	or	CCONJ
aijssr-329	60	19	airport	airport	NOUN
aijssr-329	60	20	security	security	NOUN
aijssr-329	60	21	,	,	PUNCT
aijssr-329	60	22	cleanliness	cleanliness	NOUN
aijssr-329	60	23	and	and	CCONJ
aijssr-329	60	24	comfort	comfort	NOUN
aijssr-329	60	25	of	of	ADP
aijssr-329	60	26	restrooms	restroom	NOUN
aijssr-329	60	27	or	or	CCONJ
aijssr-329	60	28	wi	wi	PROPN
aijssr-329	60	29	-	-	PUNCT
aijssr-329	60	30	fi	fi	NOUN
aijssr-329	60	31	coverage	coverage	NOUN
aijssr-329	60	32	,	,	PUNCT
aijssr-329	60	33	can	can	AUX
aijssr-329	60	34	be	be	AUX
aijssr-329	60	35	evaluated	evaluate	VERB
aijssr-329	60	36	in	in	ADP
aijssr-329	60	37	terms	term	NOUN
aijssr-329	60	38	of	of	ADP
aijssr-329	60	39	the	the	DET
aijssr-329	60	40	passenger	passenger	NOUN
aijssr-329	60	41	perception	perception	NOUN
aijssr-329	60	42	only	only	ADV
aijssr-329	60	43	.	.	PUNCT
aijssr-329	61	1	the	the	DET
aijssr-329	61	2	airports	airport	NOUN
aijssr-329	61	3	council	council	PROPN
aijssr-329	61	4	international	international	ADJ
aijssr-329	61	5	questionnaire	questionnaire	NOUN
aijssr-329	61	6	contains	contain	VERB
aijssr-329	61	7	51	51	NUM
aijssr-329	61	8	exceptionally	exceptionally	ADV
aijssr-329	61	9	detailed	detailed	ADJ
aijssr-329	61	10	criteria	criterion	NOUN
aijssr-329	61	11	for	for	ADP
aijssr-329	61	12	evaluation	evaluation	NOUN
aijssr-329	61	13	.	.	PUNCT
aijssr-329	62	1	however	however	ADV
aijssr-329	62	2	correia	correia	PROPN
aijssr-329	62	3	wirasinghe	wirasinghe	PROPN
aijssr-329	62	4	and	and	CCONJ
aijssr-329	62	5	de	de	X
aijssr-329	62	6	barros	barros	X
aijssr-329	62	7	(	(	PUNCT
aijssr-329	62	8	2008	2008	NUM
aijssr-329	62	9	)	)	PUNCT
aijssr-329	62	10	stressed	stress	VERB
aijssr-329	62	11	seven	seven	NUM
aijssr-329	62	12	common	common	ADJ
aijssr-329	62	13	factors	factor	NOUN
aijssr-329	62	14	which	which	PRON
aijssr-329	62	15	are	be	AUX
aijssr-329	62	16	waiting	wait	VERB
aijssr-329	62	17	time	time	NOUN
aijssr-329	62	18	;	;	PUNCT
aijssr-329	62	19	processing	processing	NOUN
aijssr-329	62	20	time	time	NOUN
aijssr-329	62	21	;	;	PUNCT
aijssr-329	62	22	walking	walk	VERB
aijssr-329	62	23	time	time	NOUN
aijssr-329	62	24	;	;	PUNCT
aijssr-329	62	25	walking	walk	VERB
aijssr-329	62	26	distance	distance	NOUN
aijssr-329	62	27	;	;	PUNCT
aijssr-329	62	28	level	level	NOUN
aijssr-329	62	29	changes	change	NOUN
aijssr-329	62	30	;	;	PUNCT
aijssr-329	62	31	orientation	orientation	NOUN
aijssr-329	62	32	/	/	SYM
aijssr-329	62	33	information	information	NOUN
aijssr-329	62	34	;	;	PUNCT
aijssr-329	62	35	space	space	NOUN
aijssr-329	62	36	availability	availability	NOUN
aijssr-329	62	37	for	for	ADP
aijssr-329	62	38	passengers	passenger	NOUN
aijssr-329	62	39	.	.	PUNCT
aijssr-329	63	1	the	the	DET
aijssr-329	63	2	authors	author	NOUN
aijssr-329	63	3	consider	consider	VERB
aijssr-329	63	4	these	these	DET
aijssr-329	63	5	factors	factor	NOUN
aijssr-329	63	6	being	be	AUX
aijssr-329	63	7	important	important	ADJ
aijssr-329	63	8	dimensions	dimension	NOUN
aijssr-329	63	9	,	,	PUNCT
aijssr-329	63	10	but	but	CCONJ
aijssr-329	63	11	insufficient	insufficient	ADJ
aijssr-329	63	12	to	to	PART
aijssr-329	63	13	be	be	AUX
aijssr-329	63	14	used	use	VERB
aijssr-329	63	15	as	as	ADP
aijssr-329	63	16	variables	variable	NOUN
aijssr-329	63	17	for	for	ADP
aijssr-329	63	18	the	the	DET
aijssr-329	63	19	evaluation	evaluation	NOUN
aijssr-329	63	20	of	of	ADP
aijssr-329	63	21	passenger	passenger	NOUN
aijssr-329	63	22	satisfaction	satisfaction	NOUN
aijssr-329	63	23	with	with	ADP
aijssr-329	63	24	their	their	PRON
aijssr-329	63	25	experience	experience	NOUN
aijssr-329	63	26	.	.	PUNCT
aijssr-329	64	1	another	another	DET
aijssr-329	64	2	attempt	attempt	NOUN
aijssr-329	64	3	to	to	PART
aijssr-329	64	4	classify	classify	VERB
aijssr-329	64	5	the	the	DET
aijssr-329	64	6	factors	factor	NOUN
aijssr-329	64	7	influencing	influence	VERB
aijssr-329	64	8	passenger	passenger	NOUN
aijssr-329	64	9	satisfaction	satisfaction	NOUN
aijssr-329	64	10	has	have	AUX
aijssr-329	64	11	been	be	AUX
aijssr-329	64	12	made	make	VERB
aijssr-329	64	13	by	by	ADP
aijssr-329	64	14	de	de	PROPN
aijssr-329	64	15	barros	barros	PROPN
aijssr-329	64	16	,	,	PUNCT
aijssr-329	64	17	somasundaraswaran	somasundaraswaran	NOUN
aijssr-329	64	18	and	and	CCONJ
aijssr-329	64	19	wirasinghe	wirasinghe	ADJ
aijssr-329	64	20	(	(	PUNCT
aijssr-329	64	21	2007	2007	NUM
aijssr-329	64	22	)	)	PUNCT
aijssr-329	64	23	.	.	PUNCT
aijssr-329	65	1	the	the	DET
aijssr-329	65	2	researchers	researcher	NOUN
aijssr-329	65	3	have	have	AUX
aijssr-329	65	4	created	create	VERB
aijssr-329	65	5	a	a	DET
aijssr-329	65	6	questionnaire	questionnaire	NOUN
aijssr-329	65	7	in	in	ADP
aijssr-329	65	8	order	order	NOUN
aijssr-329	65	9	to	to	PART
aijssr-329	65	10	evaluate	evaluate	VERB
aijssr-329	65	11	passengers	passenger	NOUN
aijssr-329	65	12	’	'	PUNCT
aijssr-329	65	13	subjective	subjective	ADJ
aijssr-329	65	14	experience	experience	NOUN
aijssr-329	65	15	.	.	PUNCT
aijssr-329	66	1	commuters	commuter	NOUN
aijssr-329	66	2	were	be	AUX
aijssr-329	66	3	asked	ask	VERB
aijssr-329	66	4	to	to	PART
aijssr-329	66	5	rate	rate	VERB
aijssr-329	66	6	their	their	PRON
aijssr-329	66	7	experience	experience	NOUN
aijssr-329	66	8	according	accord	VERB
aijssr-329	66	9	ly	ly	ADP
aijssr-329	66	10	to	to	ADP
aijssr-329	66	11	22	22	NUM
aijssr-329	66	12	offered	offer	VERB
aijssr-329	66	13	factors	factor	NOUN
aijssr-329	66	14	that	that	PRON
aijssr-329	66	15	were	be	AUX
aijssr-329	66	16	previously	previously	ADV
aijssr-329	66	17	classified	classify	VERB
aijssr-329	66	18	by	by	ADP
aijssr-329	66	19	authors	author	NOUN
aijssr-329	66	20	into	into	ADP
aijssr-329	66	21	six	six	NUM
aijssr-329	66	22	categories	category	NOUN
aijssr-329	66	23	:	:	PUNCT
aijssr-329	66	24	which	which	PRON
aijssr-329	66	25	are	be	AUX
aijssr-329	66	26	transit	transit	ADJ
aijssr-329	66	27	;	;	PUNCT
aijssr-329	66	28	rest	rest	NOUN
aijssr-329	66	29	rooms	room	NOUN
aijssr-329	66	30	;	;	PUNCT
aijssr-329	66	31	restaurants	restaurant	NOUN
aijssr-329	66	32	&	&	CCONJ
aijssr-329	66	33	bars	bar	NOUN
aijssr-329	66	34	;	;	PUNCT
aijssr-329	66	35	duty	duty	NOUN
aijssr-329	66	36	free	free	ADJ
aijssr-329	66	37	shops	shop	NOUN
aijssr-329	66	38	;	;	PUNCT
aijssr-329	66	39	security	security	NOUN
aijssr-329	66	40	;	;	PUNCT
aijssr-329	66	41	other	other	ADJ
aijssr-329	66	42	facilities	facility	NOUN
aijssr-329	66	43	.	.	PUNCT
aijssr-329	67	1	the	the	DET
aijssr-329	67	2	passengers	passenger	NOUN
aijssr-329	67	3	were	be	AUX
aijssr-329	67	4	also	also	ADV
aijssr-329	67	5	asked	ask	VERB
aijssr-329	67	6	to	to	PART
aijssr-329	67	7	rate	rate	VERB
aijssr-329	67	8	their	their	PRON
aijssr-329	67	9	overall	overall	ADJ
aijssr-329	67	10	experience	experience	NOUN
aijssr-329	67	11	at	at	ADP
aijssr-329	67	12	the	the	DET
aijssr-329	67	13	airport	airport	NOUN
aijssr-329	67	14	.	.	PUNCT
aijssr-329	68	1	for	for	ADP
aijssr-329	68	2	this	this	DET
aijssr-329	68	3	reason	reason	NOUN
aijssr-329	68	4	,	,	PUNCT
aijssr-329	68	5	the	the	DET
aijssr-329	68	6	authors	author	NOUN
aijssr-329	68	7	considered	consider	VERB
aijssr-329	68	8	this	this	DET
aijssr-329	68	9	approach	approach	NOUN
aijssr-329	68	10	more	more	ADV
aijssr-329	68	11	practical	practical	ADJ
aijssr-329	68	12	for	for	ADP
aijssr-329	68	13	the	the	DET
aijssr-329	68	14	investigation	investigation	NOUN
aijssr-329	68	15	of	of	ADP
aijssr-329	68	16	problem	problem	NOUN
aijssr-329	68	17	related	relate	VERB
aijssr-329	68	18	factors	factor	NOUN
aijssr-329	68	19	.	.	PUNCT
aijssr-329	69	1	after	after	ADP
aijssr-329	69	2	reviewing	review	VERB
aijssr-329	69	3	various	various	ADJ
aijssr-329	69	4	studies	study	NOUN
aijssr-329	69	5	,	,	PUNCT
aijssr-329	69	6	thirty	thirty	NUM
aijssr-329	69	7	-	-	PUNCT
aijssr-329	69	8	nine	nine	NUM
aijssr-329	69	9	(	(	PUNCT
aijssr-329	69	10	39	39	NUM
aijssr-329	69	11	)	)	PUNCT
aijssr-329	69	12	consumer	consumer	NOUN
aijssr-329	69	13	satisfaction	satisfaction	NOUN
aijssr-329	69	14	evaluating	evaluate	VERB
aijssr-329	69	15	factors	factor	NOUN
aijssr-329	69	16	were	be	AUX
aijssr-329	69	17	extracted	extract	VERB
aijssr-329	69	18	.	.	PUNCT
aijssr-329	70	1	furthermore	furthermore	ADV
aijssr-329	70	2	,	,	PUNCT
aijssr-329	70	3	it	it	PRON
aijssr-329	70	4	was	be	AUX
aijssr-329	70	5	suggested	suggest	VERB
aijssr-329	70	6	that	that	SCONJ
aijssr-329	70	7	these	these	DET
aijssr-329	70	8	specific	specific	ADJ
aijssr-329	70	9	factors	factor	NOUN
aijssr-329	70	10	could	could	AUX
aijssr-329	70	11	be	be	AUX
aijssr-329	70	12	generalized	generalize	VERB
aijssr-329	70	13	and	and	CCONJ
aijssr-329	70	14	united	unite	VERB
aijssr-329	70	15	into	into	ADP
aijssr-329	70	16	broader	broad	ADJ
aijssr-329	70	17	categories	category	NOUN
aijssr-329	70	18	,	,	PUNCT
aijssr-329	70	19	and	and	CCONJ
aijssr-329	70	20	the	the	DET
aijssr-329	70	21	passengers	passenger	NOUN
aijssr-329	70	22	'	'	PART
aijssr-329	70	23	satisfaction	satisfaction	NOUN
aijssr-329	70	24	survey	survey	NOUN
aijssr-329	70	25	were	be	AUX
aijssr-329	70	26	conducted	conduct	VERB
aijssr-329	70	27	,	,	PUNCT
aijssr-329	70	28	where	where	SCONJ
aijssr-329	70	29	the	the	DET
aijssr-329	70	30	given	give	VERB
aijssr-329	70	31	number	number	NOUN
aijssr-329	70	32	of	of	ADP
aijssr-329	70	33	airport	airport	NOUN
aijssr-329	70	34	operations	operation	NOUN
aijssr-329	70	35	influencing	influence	VERB
aijssr-329	70	36	factors	factor	NOUN
aijssr-329	70	37	were	be	AUX
aijssr-329	70	38	included	include	VERB
aijssr-329	70	39	into	into	ADP
aijssr-329	70	40	question	question	NOUN
aijssr-329	70	41	statements	statement	NOUN
aijssr-329	70	42	.	.	PUNCT
aijssr-329	71	1	the	the	DET
aijssr-329	71	2	task	task	NOUN
aijssr-329	71	3	was	be	AUX
aijssr-329	71	4	to	to	PART
aijssr-329	71	5	reveal	reveal	VERB
aijssr-329	71	6	the	the	DET
aijssr-329	71	7	passengers	passenger	NOUN
aijssr-329	71	8	’	’	PART
aijssr-329	71	9	perception	perception	NOUN
aijssr-329	71	10	on	on	ADP
aijssr-329	71	11	general	general	ADJ
aijssr-329	71	12	experience	experience	NOUN
aijssr-329	71	13	and	and	CCONJ
aijssr-329	71	14	specific	specific	ADJ
aijssr-329	71	15	factors	factor	NOUN
aijssr-329	71	16	.	.	PUNCT
aijssr-329	72	1	the	the	DET
aijssr-329	72	2	received	receive	VERB
aijssr-329	72	3	results	result	NOUN
aijssr-329	72	4	created	create	VERB
aijssr-329	72	5	the	the	DET
aijssr-329	72	6	copyright	copyright	NOUN
aijssr-329	72	7	©	©	PROPN
aijssr-329	72	8	cc	cc	PROPN
aijssr-329	72	9	-	-	PUNCT
aijssr-329	72	10	by	by	ADP
aijssr-329	72	11	-	-	PUNCT
aijssr-329	72	12	nc	nc	PROPN
aijssr-329	72	13	2019	2019	NUM
aijssr-329	72	14	,	,	PUNCT
aijssr-329	72	15	cribfb	cribfb	PROPN
aijssr-329	72	16	|	|	ADV
aijssr-329	72	17	aijssr	aijssr	PROPN
aijssr-329	72	18	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-329	72	19	american	american	PROPN
aijssr-329	72	20	international	international	PROPN
aijssr-329	72	21	journal	journal	PROPN
aijssr-329	72	22	of	of	ADP
aijssr-329	72	23	social	social	ADJ
aijssr-329	72	24	science	science	NOUN
aijssr-329	72	25	research	research	NOUN
aijssr-329	72	26	vol	vol	NOUN
aijssr-329	72	27	.	.	PROPN
aijssr-329	73	1	4	4	NUM
aijssr-329	73	2	,	,	PUNCT
aijssr-329	73	3	no	no	INTJ
aijssr-329	73	4	.	.	NOUN
aijssr-329	73	5	2	2	NUM
aijssr-329	73	6	;	;	PUNCT
aijssr-329	73	7	2019	2019	NUM
aijssr-329	73	8	11	11	NUM
aijssr-329	73	9	needed	need	VERB
aijssr-329	73	10	pool	pool	NOUN
aijssr-329	73	11	of	of	ADP
aijssr-329	73	12	data	datum	NOUN
aijssr-329	73	13	for	for	ADP
aijssr-329	73	14	the	the	DET
aijssr-329	73	15	conducting	conducting	NOUN
aijssr-329	73	16	of	of	ADP
aijssr-329	73	17	factor	factor	NOUN
aijssr-329	73	18	analysis	analysis	NOUN
aijssr-329	73	19	,	,	PUNCT
aijssr-329	73	20	which	which	PRON
aijssr-329	73	21	in	in	ADP
aijssr-329	73	22	its	its	PRON
aijssr-329	73	23	turn	turn	NOUN
aijssr-329	73	24	helped	help	VERB
aijssr-329	73	25	to	to	PART
aijssr-329	73	26	find	find	VERB
aijssr-329	73	27	the	the	DET
aijssr-329	73	28	complex	complex	ADJ
aijssr-329	73	29	factors	factor	NOUN
aijssr-329	73	30	.	.	PUNCT
aijssr-329	74	1	the	the	DET
aijssr-329	74	2	results	result	NOUN
aijssr-329	74	3	of	of	ADP
aijssr-329	74	4	this	this	DET
aijssr-329	74	5	study	study	NOUN
aijssr-329	74	6	could	could	AUX
aijssr-329	74	7	assist	assist	VERB
aijssr-329	74	8	airport	airport	NOUN
aijssr-329	74	9	managers	manager	NOUN
aijssr-329	74	10	to	to	PART
aijssr-329	74	11	better	well	ADV
aijssr-329	74	12	serve	serve	VERB
aijssr-329	74	13	their	their	PRON
aijssr-329	74	14	passengers	passenger	NOUN
aijssr-329	74	15	,	,	PUNCT
aijssr-329	74	16	develop	develop	VERB
aijssr-329	74	17	and	and	CCONJ
aijssr-329	74	18	monitor	monitor	VERB
aijssr-329	74	19	service	service	NOUN
aijssr-329	74	20	quality	quality	NOUN
aijssr-329	74	21	and	and	CCONJ
aijssr-329	74	22	to	to	PART
aijssr-329	74	23	gain	gain	VERB
aijssr-329	74	24	the	the	DET
aijssr-329	74	25	highest	high	ADJ
aijssr-329	74	26	level	level	NOUN
aijssr-329	74	27	of	of	ADP
aijssr-329	74	28	customer	customer	NOUN
aijssr-329	74	29	satisfaction	satisfaction	NOUN
aijssr-329	74	30	.	.	PUNCT
aijssr-329	75	1	3	3	X
aijssr-329	75	2	.	.	X
aijssr-329	75	3	methodology	methodology	NOUN
aijssr-329	75	4	this	this	DET
aijssr-329	75	5	study	study	NOUN
aijssr-329	75	6	adopted	adopt	VERB
aijssr-329	75	7	the	the	DET
aijssr-329	75	8	use	use	NOUN
aijssr-329	75	9	of	of	ADP
aijssr-329	75	10	factor	factor	NOUN
aijssr-329	75	11	analysis	analysis	NOUN
aijssr-329	75	12	relying	rely	VERB
aijssr-329	75	13	on	on	ADP
aijssr-329	75	14	primary	primary	ADJ
aijssr-329	75	15	data	datum	NOUN
aijssr-329	75	16	.	.	PUNCT
aijssr-329	76	1	data	datum	NOUN
aijssr-329	76	2	was	be	AUX
aijssr-329	76	3	obtained	obtain	VERB
aijssr-329	76	4	from	from	ADP
aijssr-329	76	5	passengers	passenger	NOUN
aijssr-329	76	6	of	of	ADP
aijssr-329	76	7	eight	eight	NUM
aijssr-329	76	8	a	a	DET
aijssr-329	76	9	irlines	irline	NOUN
aijssr-329	76	10	in	in	ADP
aijssr-329	76	11	lagos	lago	NOUN
aijssr-329	76	12	and	and	CCONJ
aijssr-329	76	13	abuja	abuja	PROPN
aijssr-329	76	14	domestic	domestic	ADJ
aijssr-329	76	15	airports	airport	NOUN
aijssr-329	76	16	.	.	PUNCT
aijssr-329	77	1	the	the	DET
aijssr-329	77	2	populations	population	NOUN
aijssr-329	77	3	for	for	ADP
aijssr-329	77	4	this	this	DET
aijssr-329	77	5	study	study	NOUN
aijssr-329	77	6	are	be	AUX
aijssr-329	77	7	domestic	domestic	ADJ
aijssr-329	77	8	air	air	NOUN
aijssr-329	77	9	passengers	passenger	NOUN
aijssr-329	77	10	in	in	ADP
aijssr-329	77	11	nigeria	nigeria	PROPN
aijssr-329	77	12	since	since	SCONJ
aijssr-329	77	13	the	the	DET
aijssr-329	77	14	study	study	NOUN
aijssr-329	77	15	focused	focus	VERB
aijssr-329	77	16	on	on	ADP
aijssr-329	77	17	demand	demand	NOUN
aijssr-329	77	18	for	for	ADP
aijssr-329	77	19	domestic	domestic	ADJ
aijssr-329	77	20	air	air	NOUN
aijssr-329	77	21	travel	travel	NOUN
aijssr-329	77	22	passenger	passenger	NOUN
aijssr-329	77	23	in	in	ADP
aijssr-329	77	24	lagos	lagos	PROPN
aijssr-329	77	25	and	and	CCONJ
aijssr-329	77	26	abuja	abuja	PROPN
aijssr-329	77	27	airports	airport	NOUN
aijssr-329	77	28	.	.	PUNCT
aijssr-329	78	1	to	to	PART
aijssr-329	78	2	specifically	specifically	ADV
aijssr-329	78	3	put	put	VERB
aijssr-329	78	4	it	it	PRON
aijssr-329	78	5	,	,	PUNCT
aijssr-329	78	6	the	the	DET
aijssr-329	78	7	population	population	NOUN
aijssr-329	78	8	was	be	AUX
aijssr-329	78	9	those	those	DET
aijssr-329	78	10	volumes	volume	NOUN
aijssr-329	78	11	of	of	ADP
aijssr-329	78	12	passengers	passenger	NOUN
aijssr-329	78	13	using	use	VERB
aijssr-329	78	14	the	the	DET
aijssr-329	78	15	two	two	NUM
aijssr-329	78	16	airports	airport	NOUN
aijssr-329	78	17	being	be	AUX
aijssr-329	78	18	studied	study	VERB
aijssr-329	78	19	within	within	ADP
aijssr-329	78	20	the	the	DET
aijssr-329	78	21	study	study	NOUN
aijssr-329	78	22	period	period	NOUN
aijssr-329	78	23	when	when	SCONJ
aijssr-329	78	24	data	datum	NOUN
aijssr-329	78	25	gathering	gathering	NOUN
aijssr-329	78	26	occurred	occur	VERB
aijssr-329	78	27	.	.	PUNCT
aijssr-329	79	1	we	we	PRON
aijssr-329	79	2	were	be	AUX
aijssr-329	79	3	at	at	ADP
aijssr-329	79	4	the	the	DET
aijssr-329	79	5	two	two	NUM
aijssr-329	79	6	airports	airport	NOUN
aijssr-329	79	7	for	for	ADP
aijssr-329	79	8	one	one	NUM
aijssr-329	79	9	week	week	NOUN
aijssr-329	79	10	each	each	PRON
aijssr-329	79	11	.	.	PUNCT
aijssr-329	80	1	to	to	PART
aijssr-329	80	2	get	get	VERB
aijssr-329	80	3	the	the	DET
aijssr-329	80	4	target	target	NOUN
aijssr-329	80	5	population	population	NOUN
aijssr-329	80	6	for	for	ADP
aijssr-329	80	7	the	the	DET
aijssr-329	80	8	one	one	NUM
aijssr-329	80	9	week	week	NOUN
aijssr-329	80	10	period	period	NOUN
aijssr-329	80	11	at	at	ADP
aijssr-329	80	12	each	each	DET
aijssr-329	80	13	airport	airport	NOUN
aijssr-329	80	14	we	we	PRON
aijssr-329	80	15	use	use	VERB
aijssr-329	80	16	the	the	DET
aijssr-329	80	17	average	average	ADJ
aijssr-329	80	18	passenger	passenger	NOUN
aijssr-329	80	19	volume	volume	NOUN
aijssr-329	80	20	per	per	ADP
aijssr-329	80	21	annum	annum	NOUN
aijssr-329	80	22	for	for	ADP
aijssr-329	80	23	domestic	domestic	ADJ
aijssr-329	80	24	passenger	passenger	NOUN
aijssr-329	80	25	movement	movement	NOUN
aijssr-329	80	26	from	from	ADP
aijssr-329	80	27	a	a	DET
aijssr-329	80	28	ten	ten	NUM
aijssr-329	80	29	year	year	NOUN
aijssr-329	80	30	period	period	NOUN
aijssr-329	80	31	.	.	PUNCT
aijssr-329	81	1	research	research	NOUN
aijssr-329	81	2	population	population	NOUN
aijssr-329	81	3	for	for	ADP
aijssr-329	81	4	murtala	murtala	NOUN
aijssr-329	81	5	muhammed	muhamme	VERB
aijssr-329	81	6	airport	airport	PROPN
aijssr-329	81	7	2	2	NUM
aijssr-329	81	8	(	(	PUNCT
aijssr-329	81	9	mma2	mma2	NOUN
aijssr-329	81	10	)	)	PUNCT
aijssr-329	81	11	,	,	PUNCT
aijssr-329	81	12	lagos	lago	NOUN
aijssr-329	81	13	is	be	AUX
aijssr-329	81	14	3,632,620	3,632,620	NUM
aijssr-329	81	15	per	per	ADP
aijssr-329	81	16	annum	annum	X
aijssr-329	81	17	.	.	PUNCT
aijssr-329	82	1	research	research	NOUN
aijssr-329	82	2	population	population	NOUN
aijssr-329	82	3	for	for	ADP
aijssr-329	82	4	nnamdi	nnamdi	PROPN
aijssr-329	82	5	azikiwe	azikiwe	PROPN
aijssr-329	82	6	domestic	domestic	PROPN
aijssr-329	82	7	airport	airport	NOUN
aijssr-329	82	8	(	(	PUNCT
aijssr-329	82	9	nada	nada	PROPN
aijssr-329	82	10	)	)	PUNCT
aijssr-329	82	11	,	,	PUNCT
aijssr-329	82	12	abuja	abuja	PROPN
aijssr-329	82	13	is	be	AUX
aijssr-329	82	14	3,273,493	3,273,493	NUM
aijssr-329	82	15	per	per	ADP
aijssr-329	82	16	annum	annum	NOUN
aijssr-329	82	17	.	.	PUNCT
aijssr-329	83	1	the	the	DET
aijssr-329	83	2	weekly	weekly	ADJ
aijssr-329	83	3	population	population	NOUN
aijssr-329	83	4	was	be	AUX
aijssr-329	83	5	estimated	estimate	VERB
aijssr-329	83	6	to	to	PART
aijssr-329	83	7	be	be	AUX
aijssr-329	83	8	75,680	75,680	NUM
aijssr-329	83	9	and	and	CCONJ
aijssr-329	83	10	68,198	68,198	NUM
aijssr-329	83	11	for	for	ADP
aijssr-329	83	12	lagos	lago	NOUN
aijssr-329	83	13	and	and	CCONJ
aijssr-329	83	14	abuja	abuja	NOUN
aijssr-329	83	15	respectively	respectively	ADV
aijssr-329	83	16	.	.	PUNCT
aijssr-329	84	1	to	to	PART
aijssr-329	84	2	determine	determine	VERB
aijssr-329	84	3	the	the	DET
aijssr-329	84	4	sample	sample	NOUN
aijssr-329	84	5	size	size	NOUN
aijssr-329	84	6	of	of	ADP
aijssr-329	84	7	the	the	DET
aijssr-329	84	8	study	study	NOUN
aijssr-329	84	9	,	,	PUNCT
aijssr-329	84	10	the	the	DET
aijssr-329	84	11	some	some	DET
aijssr-329	84	12	judgments	judgment	NOUN
aijssr-329	84	13	were	be	AUX
aijssr-329	84	14	made	make	VERB
aijssr-329	84	15	by	by	ADP
aijssr-329	84	16	reducing	reduce	VERB
aijssr-329	84	17	the	the	DET
aijssr-329	84	18	mean	mean	ADJ
aijssr-329	84	19	year	year	NOUN
aijssr-329	84	20	estimate	estimate	VERB
aijssr-329	84	21	data	datum	NOUN
aijssr-329	84	22	to	to	ADP
aijssr-329	84	23	the	the	DET
aijssr-329	84	24	period	period	NOUN
aijssr-329	84	25	of	of	ADP
aijssr-329	84	26	one	one	NUM
aijssr-329	84	27	weekly	weekly	ADJ
aijssr-329	84	28	estimate	estimate	NOUN
aijssr-329	84	29	.	.	PUNCT
aijssr-329	85	1	also	also	ADV
aijssr-329	85	2	10	10	NUM
aijssr-329	85	3	percent	percent	NOUN
aijssr-329	85	4	of	of	ADP
aijssr-329	85	5	one	one	NUM
aijssr-329	85	6	weekly	weekly	ADJ
aijssr-329	85	7	estimate	estimate	NOUN
aijssr-329	85	8	was	be	AUX
aijssr-329	85	9	chosen	choose	VERB
aijssr-329	85	10	because	because	SCONJ
aijssr-329	85	11	of	of	ADP
aijssr-329	85	12	time	time	NOUN
aijssr-329	85	13	limitation	limitation	NOUN
aijssr-329	85	14	and	and	CCONJ
aijssr-329	85	15	the	the	DET
aijssr-329	85	16	readiness	readiness	NOUN
aijssr-329	85	17	of	of	ADP
aijssr-329	85	18	respondents	respondent	NOUN
aijssr-329	85	19	to	to	PART
aijssr-329	85	20	fill	fill	VERB
aijssr-329	85	21	the	the	DET
aijssr-329	85	22	questionnaires	questionnaire	NOUN
aijssr-329	85	23	.	.	PUNCT
aijssr-329	86	1	this	this	PRON
aijssr-329	86	2	is	be	AUX
aijssr-329	86	3	shown	show	VERB
aijssr-329	86	4	in	in	ADP
aijssr-329	86	5	table	table	NOUN
aijssr-329	86	6	1	1	NUM
aijssr-329	86	7	.	.	PUNCT
aijssr-329	86	8	table	table	NOUN
aijssr-329	86	9	1	1	NUM
aijssr-329	86	10	:	:	PUNCT
aijssr-329	86	11	sample	sample	NOUN
aijssr-329	86	12	size	size	NOUN
aijssr-329	86	13	determination	determination	NOUN
aijssr-329	86	14	of	of	ADP
aijssr-329	86	15	the	the	DET
aijssr-329	86	16	study	study	NOUN
aijssr-329	86	17	airport	airport	NOUN
aijssr-329	86	18	estimated	estimate	VERB
aijssr-329	86	19	yearly	yearly	ADJ
aijssr-329	86	20	mean	mean	NOUN
aijssr-329	86	21	estimated	estimate	VERB
aijssr-329	86	22	one	one	NUM
aijssr-329	86	23	monthly	monthly	ADJ
aijssr-329	86	24	mean	mean	NOUN
aijssr-329	86	25	estimated	estimate	VERB
aijssr-329	86	26	one	one	NUM
aijssr-329	86	27	weekly	weekly	ADJ
aijssr-329	86	28	mean	mean	NOUN
aijssr-329	86	29	sample	sample	NOUN
aijssr-329	86	30	size	size	NOUN
aijssr-329	86	31	(	(	PUNCT
aijssr-329	86	32	being	be	AUX
aijssr-329	86	33	10	10	NUM
aijssr-329	86	34	percent	percent	NOUN
aijssr-329	86	35	of	of	ADP
aijssr-329	86	36	the	the	DET
aijssr-329	86	37	weekly	weekly	ADJ
aijssr-329	86	38	mean	mean	NOUN
aijssr-329	86	39	)	)	PUNCT
aijssr-329	86	40	lagos	lago	NOUN
aijssr-329	86	41	3,632,620	3,632,620	NUM
aijssr-329	86	42	302718	302718	NUM
aijssr-329	86	43	75679.5	75679.5	NUM
aijssr-329	86	44	757	757	NUM
aijssr-329	86	45	abuja	abuja	NOUN
aijssr-329	86	46	3,273,493	3,273,493	NUM
aijssr-329	86	47	272791	272791	NUM
aijssr-329	86	48	68197.75	68197.75	NUM
aijssr-329	86	49	682	682	NUM
aijssr-329	86	50	total	total	ADJ
aijssr-329	86	51	1439	1439	NUM
aijssr-329	86	52	source	source	NOUN
aijssr-329	86	53	:	:	PUNCT
aijssr-329	86	54	sidiq	sidiq	PROPN
aijssr-329	86	55	(	(	PUNCT
aijssr-329	86	56	2018	2018	NUM
aijssr-329	86	57	)	)	PUNCT
aijssr-329	86	58	the	the	DET
aijssr-329	86	59	sample	sample	NOUN
aijssr-329	86	60	size	size	NOUN
aijssr-329	86	61	was	be	AUX
aijssr-329	86	62	1439	1439	NUM
aijssr-329	86	63	respondents	respondent	NOUN
aijssr-329	86	64	.	.	PUNCT
aijssr-329	87	1	the	the	DET
aijssr-329	87	2	technique	technique	NOUN
aijssr-329	87	3	of	of	ADP
aijssr-329	87	4	sampling	sample	VERB
aijssr-329	87	5	the	the	DET
aijssr-329	87	6	passengers	passenger	NOUN
aijssr-329	87	7	for	for	ADP
aijssr-329	87	8	primary	primary	ADJ
aijssr-329	87	9	data	datum	NOUN
aijssr-329	87	10	collection	collection	NOUN
aijssr-329	87	11	was	be	AUX
aijssr-329	87	12	both	both	CCONJ
aijssr-329	87	13	random	random	ADJ
aijssr-329	87	14	and	and	CCONJ
aijssr-329	87	15	systemic	systemic	ADJ
aijssr-329	87	16	sampling	sampling	NOUN
aijssr-329	87	17	techniques	technique	NOUN
aijssr-329	87	18	because	because	SCONJ
aijssr-329	87	19	the	the	DET
aijssr-329	87	20	population	population	NOUN
aijssr-329	87	21	is	be	AUX
aijssr-329	87	22	large	large	ADJ
aijssr-329	87	23	and	and	CCONJ
aijssr-329	87	24	selection	selection	NOUN
aijssr-329	87	25	were	be	AUX
aijssr-329	87	26	done	do	VERB
aijssr-329	87	27	according	accord	VERB
aijssr-329	87	28	to	to	ADP
aijssr-329	87	29	a	a	DET
aijssr-329	87	30	random	random	ADJ
aijssr-329	87	31	starting	starting	NOUN
aijssr-329	87	32	point	point	NOUN
aijssr-329	87	33	and	and	CCONJ
aijssr-329	87	34	at	at	ADP
aijssr-329	87	35	a	a	DET
aijssr-329	87	36	fixed	fix	VERB
aijssr-329	87	37	periodic	periodic	ADJ
aijssr-329	87	38	interval	interval	NOUN
aijssr-329	87	39	.	.	PUNCT
aijssr-329	88	1	the	the	DET
aijssr-329	88	2	weekly	weekly	ADJ
aijssr-329	88	3	population	population	NOUN
aijssr-329	88	4	estimates	estimate	NOUN
aijssr-329	88	5	are	be	AUX
aijssr-329	88	6	75,680	75,680	NUM
aijssr-329	88	7	and	and	CCONJ
aijssr-329	88	8	68,198	68,198	NUM
aijssr-329	88	9	for	for	ADP
aijssr-329	88	10	lagos	lago	NOUN
aijssr-329	88	11	and	and	CCONJ
aijssr-329	88	12	abuja	abuja	NOUN
aijssr-329	88	13	respectively	respectively	ADV
aijssr-329	88	14	and	and	CCONJ
aijssr-329	88	15	going	go	VERB
aijssr-329	88	16	by	by	ADP
aijssr-329	88	17	a	a	DET
aijssr-329	88	18	10	10	NUM
aijssr-329	88	19	percent	percent	NOUN
aijssr-329	88	20	sampling	sample	VERB
aijssr-329	88	21	size	size	NOUN
aijssr-329	88	22	of	of	ADP
aijssr-329	88	23	the	the	DET
aijssr-329	88	24	weekly	weekly	ADJ
aijssr-329	88	25	population	population	NOUN
aijssr-329	88	26	,	,	PUNCT
aijssr-329	88	27	a	a	DET
aijssr-329	88	28	total	total	NOUN
aijssr-329	88	29	of	of	ADP
aijssr-329	88	30	108	108	NUM
aijssr-329	88	31	passengers	passenger	NOUN
aijssr-329	88	32	/	/	SYM
aijssr-329	88	33	respondents	respondent	NOUN
aijssr-329	88	34	were	be	AUX
aijssr-329	88	35	targeted	target	VERB
aijssr-329	88	36	daily	daily	ADV
aijssr-329	88	37	between	between	ADP
aijssr-329	88	38	the	the	DET
aijssr-329	88	39	hours	hour	NOUN
aijssr-329	88	40	of	of	ADP
aijssr-329	88	41	7	7	NUM
aijssr-329	88	42	am	am	NOUN
aijssr-329	88	43	to	to	ADP
aijssr-329	88	44	7	7	NUM
aijssr-329	88	45	pm	pm	NOUN
aijssr-329	88	46	with	with	ADP
aijssr-329	88	47	an	an	DET
aijssr-329	88	48	average	average	NOUN
aijssr-329	88	49	of	of	ADP
aijssr-329	88	50	9	9	NUM
aijssr-329	88	51	persons	person	NOUN
aijssr-329	88	52	per	per	ADP
aijssr-329	88	53	hour	hour	NOUN
aijssr-329	88	54	the	the	DET
aijssr-329	88	55	study	study	NOUN
aijssr-329	88	56	in	in	ADP
aijssr-329	88	57	mma2	mma2	NOUN
aijssr-329	88	58	.	.	PUNCT
aijssr-329	89	1	while	while	SCONJ
aijssr-329	89	2	for	for	ADP
aijssr-329	89	3	nada	nada	PROPN
aijssr-329	89	4	97passengers	97passengers	PROPN
aijssr-329	89	5	/	/	SYM
aijssr-329	89	6	respondents	respondent	NOUN
aijssr-329	89	7	were	be	AUX
aijssr-329	89	8	targeted	target	VERB
aijssr-329	89	9	for	for	ADP
aijssr-329	89	10	the	the	DET
aijssr-329	89	11	same	same	ADJ
aijssr-329	89	12	period	period	NOUN
aijssr-329	89	13	and	and	CCONJ
aijssr-329	89	14	an	an	DET
aijssr-329	89	15	average	average	NOUN
aijssr-329	89	16	of	of	ADP
aijssr-329	89	17	8	8	NUM
aijssr-329	89	18	persons	person	NOUN
aijssr-329	89	19	per	per	ADP
aijssr-329	89	20	hour	hour	NOUN
aijssr-329	89	21	.	.	PUNCT
aijssr-329	90	1	it	it	PRON
aijssr-329	90	2	meant	mean	VERB
aijssr-329	90	3	that	that	SCONJ
aijssr-329	90	4	an	an	DET
aijssr-329	90	5	average	average	NOUN
aijssr-329	90	6	of	of	ADP
aijssr-329	90	7	6.7	6.7	NUM
aijssr-329	90	8	minutes	minute	NOUN
aijssr-329	90	9	was	be	AUX
aijssr-329	90	10	spent	spend	VERB
aijssr-329	90	11	with	with	ADP
aijssr-329	90	12	each	each	DET
aijssr-329	90	13	respondent	respondent	NOUN
aijssr-329	90	14	in	in	ADP
aijssr-329	90	15	lagos	lago	NOUN
aijssr-329	90	16	and	and	CCONJ
aijssr-329	90	17	7.5	7.5	NUM
aijssr-329	90	18	minutes	minute	NOUN
aijssr-329	90	19	with	with	ADP
aijssr-329	90	20	abuja	abuja	PROPN
aijssr-329	90	21	respondents	respondent	NOUN
aijssr-329	90	22	.	.	PUNCT
aijssr-329	91	1	for	for	ADP
aijssr-329	91	2	model	model	NOUN
aijssr-329	91	3	specification	specification	NOUN
aijssr-329	91	4	,	,	PUNCT
aijssr-329	91	5	factor	factor	NOUN
aijssr-329	91	6	analysis	analysis	NOUN
aijssr-329	91	7	is	be	AUX
aijssr-329	91	8	a	a	DET
aijssr-329	91	9	statistical	statistical	ADJ
aijssr-329	91	10	method	method	NOUN
aijssr-329	91	11	used	use	VERB
aijssr-329	91	12	to	to	PART
aijssr-329	91	13	reduce	reduce	VERB
aijssr-329	91	14	a	a	DET
aijssr-329	91	15	large	large	ADJ
aijssr-329	91	16	cloud	cloud	NOUN
aijssr-329	91	17	of	of	ADP
aijssr-329	91	18	data	datum	NOUN
aijssr-329	91	19	to	to	ADP
aijssr-329	91	20	a	a	DET
aijssr-329	91	21	little	little	ADJ
aijssr-329	91	22	amount	amount	NOUN
aijssr-329	91	23	of	of	ADP
aijssr-329	91	24	complex	complex	ADJ
aijssr-329	91	25	factors	factor	NOUN
aijssr-329	91	26	(	(	PUNCT
aijssr-329	91	27	in	in	ADP
aijssr-329	91	28	this	this	DET
aijssr-329	91	29	case	case	NOUN
aijssr-329	91	30	complex	complex	ADJ
aijssr-329	91	31	factors	factor	NOUN
aijssr-329	91	32	reflecting	reflect	VERB
aijssr-329	91	33	on	on	ADP
aijssr-329	91	34	passenger	passenger	NOUN
aijssr-329	91	35	satisfaction	satisfaction	NOUN
aijssr-329	91	36	)	)	PUNCT
aijssr-329	91	37	,	,	PUNCT
aijssr-329	91	38	to	to	PART
aijssr-329	91	39	detect	detect	VERB
aijssr-329	91	40	the	the	DET
aijssr-329	91	41	attendance	attendance	NOUN
aijssr-329	91	42	of	of	ADP
aijssr-329	91	43	substantial	substantial	ADJ
aijssr-329	91	44	patterns	pattern	NOUN
aijssr-329	91	45	among	among	ADP
aijssr-329	91	46	the	the	DET
aijssr-329	91	47	initial	initial	ADJ
aijssr-329	91	48	variables	variable	NOUN
aijssr-329	91	49	(	(	PUNCT
aijssr-329	91	50	black	black	ADJ
aijssr-329	91	51	,	,	PUNCT
aijssr-329	91	52	hair	hair	NOUN
aijssr-329	91	53	,	,	PUNCT
aijssr-329	91	54	tatham	tatham	NOUN
aijssr-329	91	55	,	,	PUNCT
aijssr-329	91	56	babin	babin	PROPN
aijssr-329	91	57	,	,	PUNCT
aijssr-329	91	58	&	&	CCONJ
aijssr-329	91	59	anderson	anderson	PROPN
aijssr-329	91	60	,	,	PUNCT
aijssr-329	91	61	2007	2007	NUM
aijssr-329	91	62	)	)	PUNCT
aijssr-329	91	63	and	and	CCONJ
aijssr-329	91	64	to	to	PART
aijssr-329	91	65	elicit	elicit	VERB
aijssr-329	91	66	the	the	DET
aijssr-329	91	67	main	main	ADJ
aijssr-329	91	68	factors	factor	NOUN
aijssr-329	91	69	representing	represent	VERB
aijssr-329	91	70	relationships	relationship	NOUN
aijssr-329	91	71	between	between	ADP
aijssr-329	91	72	the	the	DET
aijssr-329	91	73	sets	set	NOUN
aijssr-329	91	74	of	of	ADP
aijssr-329	91	75	many	many	ADJ
aijssr-329	91	76	interrelated	interrelated	ADJ
aijssr-329	91	77	variables	variable	NOUN
aijssr-329	91	78	(	(	PUNCT
aijssr-329	91	79	warne	warne	NOUN
aijssr-329	91	80	&	&	CCONJ
aijssr-329	91	81	larsen	larsen	PROPN
aijssr-329	91	82	,	,	PUNCT
aijssr-329	91	83	2014	2014	NUM
aijssr-329	91	84	)	)	PUNCT
aijssr-329	91	85	.	.	PUNCT
aijssr-329	92	1	if	if	SCONJ
aijssr-329	92	2	the	the	DET
aijssr-329	92	3	observed	observed	ADJ
aijssr-329	92	4	variables	variable	NOUN
aijssr-329	92	5	are	be	AUX
aijssr-329	92	6	x1	x1	PROPN
aijssr-329	92	7	,	,	PUNCT
aijssr-329	92	8	x2	x2	PROPN
aijssr-329	92	9	…	…	PUNCT
aijssr-329	92	10	.	.	PUNCT
aijssr-329	93	1	xn	xn	PROPN
aijssr-329	93	2	,	,	PUNCT
aijssr-329	93	3	the	the	DET
aijssr-329	93	4	common	common	ADJ
aijssr-329	93	5	factors	factor	NOUN
aijssr-329	93	6	are	be	AUX
aijssr-329	93	7	f1	f1	ADJ
aijssr-329	93	8	,	,	PUNCT
aijssr-329	93	9	f2	f2	PROPN
aijssr-329	93	10	…	…	PUNCT
aijssr-329	94	1	fm	fm	NOUN
aijssr-329	94	2	and	and	CCONJ
aijssr-329	94	3	the	the	DET
aijssr-329	94	4	unique	unique	ADJ
aijssr-329	94	5	factors	factor	NOUN
aijssr-329	94	6	are	be	AUX
aijssr-329	94	7	u1	u1	NOUN
aijssr-329	94	8	,	,	PUNCT
aijssr-329	94	9	u2	u2	PROPN
aijssr-329	94	10	…	…	SYM
aijssr-329	94	11	un	un	PROPN
aijssr-329	94	12	,	,	PUNCT
aijssr-329	94	13	the	the	DET
aijssr-329	94	14	variables	variable	NOUN
aijssr-329	94	15	may	may	AUX
aijssr-329	94	16	be	be	AUX
aijssr-329	94	17	expressed	express	VERB
aijssr-329	94	18	as	as	ADP
aijssr-329	94	19	linear	linear	ADJ
aijssr-329	94	20	functions	function	NOUN
aijssr-329	94	21	of	of	ADP
aijssr-329	94	22	the	the	DET
aijssr-329	94	23	factors	factor	NOUN
aijssr-329	94	24	:	:	PUNCT
aijssr-329	94	25	x1	x1	PRON
aijssr-329	94	26	=	=	SYM
aijssr-329	94	27	a11f1	a11f1	X
aijssr-329	94	28	+	+	CCONJ
aijssr-329	94	29	a12f2	a12f2	ADJ
aijssr-329	94	30	+	+	CCONJ
aijssr-329	94	31	a13f3	a13f3	ADJ
aijssr-329	94	32	+	+	CCONJ
aijssr-329	94	33	…	…	PUNCT
aijssr-329	94	34	+	+	CCONJ
aijssr-329	94	35	a1mfm	a1mfm	PUNCT
aijssr-329	95	1	+	+	NUM
aijssr-329	95	2	a1u1	a1u1	X
aijssr-329	95	3	x2	x2	NOUN
aijssr-329	95	4	=	=	PUNCT
aijssr-329	95	5	a21f1	a21f1	PROPN
aijssr-329	95	6	+	+	CCONJ
aijssr-329	95	7	a22f2	a22f2	ADV
aijssr-329	95	8	+	+	NUM
aijssr-329	95	9	a23f3	a23f3	PRON
aijssr-329	95	10	+	+	CCONJ
aijssr-329	95	11	…	…	PUNCT
aijssr-329	95	12	+	+	CCONJ
aijssr-329	95	13	a2mfm	a2mfm	VERB
aijssr-329	95	14	+	+	NUM
aijssr-329	95	15	a2u2	a2u2	PROPN
aijssr-329	95	16	…	…	PUNCT
aijssr-329	95	17	xn	xn	PUNCT
aijssr-329	96	1	=	=	PUNCT
aijssr-329	96	2	an1f1	an1f1	NOUN
aijssr-329	96	3	+	+	NUM
aijssr-329	96	4	an2f2	an2f2	PROPN
aijssr-329	96	5	+	+	PUNCT
aijssr-329	96	6	an3f3	an3f3	PROPN
aijssr-329	96	7	+	+	NUM
aijssr-329	96	8	…	…	PUNCT
aijssr-329	96	9	+	+	NUM
aijssr-329	96	10	anmfm	anmfm	NOUN
aijssr-329	96	11	+	+	CCONJ
aijssr-329	96	12	anun	anun	PROPN
aijssr-329	96	13	…	…	PUNCT
aijssr-329	96	14	…	…	PUNCT
aijssr-329	96	15	…	…	PUNCT
aijssr-329	96	16	……	……	X
aijssr-329	96	17	(	(	PUNCT
aijssr-329	96	18	1	1	X
aijssr-329	96	19	)	)	PUNCT
aijssr-329	96	20	each	each	PRON
aijssr-329	96	21	of	of	ADP
aijssr-329	96	22	these	these	DET
aijssr-329	96	23	equations	equation	NOUN
aijssr-329	96	24	is	be	AUX
aijssr-329	96	25	a	a	DET
aijssr-329	96	26	regression	regression	NOUN
aijssr-329	96	27	equation	equation	NOUN
aijssr-329	96	28	;	;	PUNCT
aijssr-329	96	29	factor	factor	NOUN
aijssr-329	96	30	analysis	analysis	NOUN
aijssr-329	96	31	seeks	seek	VERB
aijssr-329	96	32	to	to	PART
aijssr-329	96	33	find	find	VERB
aijssr-329	96	34	the	the	DET
aijssr-329	96	35	coefficients	coefficient	NOUN
aijssr-329	96	36	a11	a11	PROPN
aijssr-329	96	37	,	,	PUNCT
aijssr-329	96	38	a12	a12	NOUN
aijssr-329	96	39	…	…	PUNCT
aijssr-329	96	40	anm	anm	INTJ
aijssr-329	96	41	which	which	PRON
aijssr-329	96	42	best	well	ADV
aijssr-329	96	43	reproduce	reproduce	VERB
aijssr-329	96	44	the	the	DET
aijssr-329	96	45	observed	observe	VERB
aijssr-329	96	46	variables	variable	NOUN
aijssr-329	96	47	from	from	ADP
aijssr-329	96	48	the	the	DET
aijssr-329	96	49	factors	factor	NOUN
aijssr-329	96	50	.	.	PUNCT
aijssr-329	97	1	the	the	DET
aijssr-329	97	2	coefficients	coefficient	NOUN
aijssr-329	97	3	a11	a11	PROPN
aijssr-329	97	4	,	,	PUNCT
aijssr-329	97	5	a12	a12	NOUN
aijssr-329	97	6	…	…	PUNCT
aijssr-329	97	7	anm	anm	PROPN
aijssr-329	97	8	are	be	AUX
aijssr-329	97	9	weighted	weight	VERB
aijssr-329	97	10	in	in	ADP
aijssr-329	97	11	the	the	DET
aijssr-329	97	12	same	same	ADJ
aijssr-329	97	13	way	way	NOUN
aijssr-329	97	14	as	as	SCONJ
aijssr-329	97	15	regression	regression	NOUN
aijssr-329	97	16	coefficients	coefficient	NOUN
aijssr-329	97	17	because	because	SCONJ
aijssr-329	97	18	of	of	ADP
aijssr-329	97	19	some	some	DET
aijssr-329	97	20	reasons	reason	NOUN
aijssr-329	97	21	:	:	PUNCT
aijssr-329	97	22	the	the	DET
aijssr-329	97	23	variables	variable	NOUN
aijssr-329	97	24	are	be	AUX
aijssr-329	97	25	standardised	standardise	VERB
aijssr-329	97	26	,	,	PUNCT
aijssr-329	97	27	and	and	CCONJ
aijssr-329	97	28	the	the	DET
aijssr-329	97	29	constant	constant	ADJ
aijssr-329	97	30	is	be	AUX
aijssr-329	97	31	zero	zero	NUM
aijssr-329	97	32	,	,	PUNCT
aijssr-329	97	33	therefore	therefore	ADV
aijssr-329	97	34	it	it	PRON
aijssr-329	97	35	is	be	AUX
aijssr-329	97	36	not	not	PART
aijssr-329	97	37	shown	show	VERB
aijssr-329	97	38	.	.	PUNCT
aijssr-329	98	1	an	an	DET
aijssr-329	98	2	example	example	NOUN
aijssr-329	98	3	is	be	AUX
aijssr-329	98	4	the	the	DET
aijssr-329	98	5	coefficient	coefficient	NOUN
aijssr-329	98	6	a11	a11	PROPN
aijssr-329	98	7	that	that	PRON
aijssr-329	98	8	shows	show	VERB
aijssr-329	98	9	the	the	DET
aijssr-329	98	10	effect	effect	NOUN
aijssr-329	98	11	on	on	ADP
aijssr-329	98	12	variable	variable	NOUN
aijssr-329	98	13	x1	x1	PROPN
aijssr-329	98	14	of	of	ADP
aijssr-329	98	15	a	a	DET
aijssr-329	98	16	one	one	NUM
aijssr-329	98	17	-	-	PUNCT
aijssr-329	98	18	unit	unit	NOUN
aijssr-329	98	19	increase	increase	NOUN
aijssr-329	98	20	in	in	ADP
aijssr-329	98	21	f1	f1	NOUN
aijssr-329	98	22	.	.	PUNCT
aijssr-329	99	1	in	in	ADP
aijssr-329	99	2	factor	factor	NOUN
aijssr-329	99	3	analysis	analysis	NOUN
aijssr-329	99	4	,	,	PUNCT
aijssr-329	99	5	the	the	DET
aijssr-329	99	6	coefficients	coefficient	NOUN
aijssr-329	99	7	are	be	AUX
aijssr-329	99	8	called	call	VERB
aijssr-329	99	9	loadings	loading	NOUN
aijssr-329	99	10	(	(	PUNCT
aijssr-329	99	11	a	a	DET
aijssr-329	99	12	variable	variable	NOUN
aijssr-329	99	13	is	be	AUX
aijssr-329	99	14	said	say	VERB
aijssr-329	99	15	to	to	PART
aijssr-329	99	16	load	load	VERB
aijssr-329	99	17	on	on	ADP
aijssr-329	99	18	a	a	DET
aijssr-329	99	19	factor	factor	NOUN
aijssr-329	99	20	)	)	PUNCT
aijssr-329	100	1	and	and	CCONJ
aijssr-329	100	2	,	,	PUNCT
aijssr-329	100	3	when	when	SCONJ
aijssr-329	100	4	the	the	DET
aijssr-329	100	5	factors	factor	NOUN
aijssr-329	100	6	are	be	AUX
aijssr-329	100	7	uncorrelated	uncorrelate	VERB
aijssr-329	100	8	,	,	PUNCT
aijssr-329	100	9	they	they	PRON
aijssr-329	100	10	also	also	ADV
aijssr-329	100	11	show	show	VERB
aijssr-329	100	12	the	the	DET
aijssr-329	100	13	correlation	correlation	NOUN
aijssr-329	100	14	between	between	ADP
aijssr-329	100	15	each	each	DET
aijssr-329	100	16	variable	variable	NOUN
aijssr-329	100	17	and	and	CCONJ
aijssr-329	100	18	a	a	DET
aijssr-329	100	19	given	give	VERB
aijssr-329	100	20	factor	factor	NOUN
aijssr-329	100	21	.	.	PUNCT
aijssr-329	101	1	in	in	ADP
aijssr-329	101	2	the	the	DET
aijssr-329	101	3	model	model	NOUN
aijssr-329	101	4	above	above	ADV
aijssr-329	101	5	,	,	PUNCT
aijssr-329	101	6	a11	a11	PROPN
aijssr-329	101	7	is	be	AUX
aijssr-329	101	8	the	the	DET
aijssr-329	101	9	loading	loading	NOUN
aijssr-329	101	10	for	for	ADP
aijssr-329	101	11	variable	variable	NOUN
aijssr-329	101	12	x1	x1	PROPN
aijssr-329	101	13	on	on	ADP
aijssr-329	101	14	f1	f1	PROPN
aijssr-329	101	15	,	,	PUNCT
aijssr-329	101	16	a23	a23	PROPN
aijssr-329	101	17	is	be	AUX
aijssr-329	101	18	the	the	DET
aijssr-329	101	19	loading	loading	NOUN
aijssr-329	101	20	for	for	ADP
aijssr-329	101	21	variable	variable	ADJ
aijssr-329	101	22	x2	x2	PROPN
aijssr-329	101	23	on	on	ADP
aijssr-329	101	24	f3	f3	PROPN
aijssr-329	101	25	,	,	PUNCT
aijssr-329	101	26	etc	etc	X
aijssr-329	101	27	.	.	X
aijssr-329	102	1	when	when	SCONJ
aijssr-329	102	2	the	the	DET
aijssr-329	102	3	coefficients	coefficient	NOUN
aijssr-329	102	4	are	be	AUX
aijssr-329	102	5	uncorrelated	uncorrelate	VERB
aijssr-329	102	6	,	,	PUNCT
aijssr-329	102	7	that	that	PRON
aijssr-329	102	8	means	mean	VERB
aijssr-329	102	9	the	the	DET
aijssr-329	102	10	factors	factor	NOUN
aijssr-329	102	11	are	be	AUX
aijssr-329	102	12	uncorrelated	uncorrelate	VERB
aijssr-329	102	13	,	,	PUNCT
aijssr-329	102	14	and	and	CCONJ
aijssr-329	102	15	the	the	DET
aijssr-329	102	16	sum	sum	NOUN
aijssr-329	102	17	of	of	ADP
aijssr-329	102	18	the	the	DET
aijssr-329	102	19	squares	square	NOUN
aijssr-329	102	20	of	of	ADP
aijssr-329	102	21	the	the	DET
aijssr-329	102	22	loadings	loading	NOUN
aijssr-329	102	23	for	for	ADP
aijssr-329	102	24	variable	variable	ADJ
aijssr-329	102	25	x1	x1	PROPN
aijssr-329	102	26	,	,	PUNCT
aijssr-329	102	27	namely	namely	ADV
aijssr-329	102	28	a112	a112	PROPN
aijssr-329	103	1	+	+	PUNCT
aijssr-329	103	2	a122	a122	PROPN
aijssr-329	104	1	+	+	NUM
aijssr-329	104	2	…	…	PUNCT
aijssr-329	104	3	+	+	CCONJ
aijssr-329	104	4	a132	a132	PROPN
aijssr-329	104	5	,	,	PUNCT
aijssr-329	104	6	shows	show	VERB
aijssr-329	104	7	the	the	DET
aijssr-329	104	8	proportion	proportion	NOUN
aijssr-329	104	9	of	of	ADP
aijssr-329	104	10	the	the	DET
aijssr-329	104	11	variance	variance	NOUN
aijssr-329	104	12	of	of	ADP
aijssr-329	104	13	variable	variable	NOUN
aijssr-329	104	14	x1	x1	PROPN
aijssr-329	104	15	which	which	PRON
aijssr-329	104	16	is	be	AUX
aijssr-329	104	17	accounted	account	VERB
aijssr-329	104	18	for	for	ADP
aijssr-329	104	19	by	by	ADP
aijssr-329	104	20	the	the	DET
aijssr-329	104	21	common	common	ADJ
aijssr-329	104	22	factors	factor	NOUN
aijssr-329	104	23	.	.	PUNCT
aijssr-329	105	1	this	this	PRON
aijssr-329	105	2	is	be	AUX
aijssr-329	105	3	called	call	VERB
aijssr-329	105	4	the	the	DET
aijssr-329	105	5	communality	communality	NOUN
aijssr-329	105	6	.	.	PUNCT
aijssr-329	106	1	the	the	PRON
aijssr-329	106	2	larger	large	ADJ
aijssr-329	106	3	the	the	DET
aijssr-329	106	4	communality	communality	NOUN
aijssr-329	106	5	for	for	ADP
aijssr-329	106	6	each	each	DET
aijssr-329	106	7	variable	variable	NOUN
aijssr-329	106	8	,	,	PUNCT
aijssr-329	106	9	the	the	DET
aijssr-329	106	10	more	more	ADJ
aijssr-329	106	11	copyright	copyright	NOUN
aijssr-329	106	12	©	©	PROPN
aijssr-329	106	13	cc	cc	NOUN
aijssr-329	106	14	-	-	PUNCT
aijssr-329	106	15	by	by	ADP
aijssr-329	106	16	-	-	PUNCT
aijssr-329	106	17	nc	nc	PROPN
aijssr-329	106	18	2019	2019	NUM
aijssr-329	106	19	,	,	PUNCT
aijssr-329	106	20	cribfb	cribfb	PROPN
aijssr-329	106	21	|	|	ADV
aijssr-329	106	22	aijssr	aijssr	PROPN
aijssr-329	106	23	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-329	107	1	american	american	PROPN
aijssr-329	107	2	international	international	PROPN
aijssr-329	107	3	journal	journal	PROPN
aijssr-329	107	4	of	of	ADP
aijssr-329	107	5	social	social	ADJ
aijssr-329	107	6	science	science	NOUN
aijssr-329	107	7	research	research	NOUN
aijssr-329	107	8	vol	vol	NOUN
aijssr-329	107	9	.	.	PROPN
aijssr-329	108	1	4	4	NUM
aijssr-329	108	2	,	,	PUNCT
aijssr-329	108	3	no	no	INTJ
aijssr-329	108	4	.	.	NOUN
aijssr-329	108	5	2	2	NUM
aijssr-329	108	6	;	;	PUNCT
aijssr-329	108	7	2019	2019	NUM
aijssr-329	108	8	12	12	NUM
aijssr-329	108	9	successful	successful	ADJ
aijssr-329	108	10	a	a	DET
aijssr-329	108	11	factor	factor	NOUN
aijssr-329	108	12	analysis	analysis	NOUN
aijssr-329	108	13	solution	solution	NOUN
aijssr-329	108	14	is	be	AUX
aijssr-329	108	15	.	.	PUNCT
aijssr-329	109	1	also	also	ADV
aijssr-329	109	2	,	,	PUNCT
aijssr-329	109	3	the	the	PRON
aijssr-329	109	4	greater	great	ADJ
aijssr-329	109	5	the	the	DET
aijssr-329	109	6	discrepancy	discrepancy	NOUN
aijssr-329	109	7	,	,	PUNCT
aijssr-329	109	8	the	the	DET
aijssr-329	109	9	less	less	ADV
aijssr-329	109	10	successful	successful	ADJ
aijssr-329	109	11	the	the	DET
aijssr-329	109	12	factor	factor	NOUN
aijssr-329	109	13	solution	solution	NOUN
aijssr-329	109	14	will	will	AUX
aijssr-329	109	15	be	be	AUX
aijssr-329	109	16	in	in	ADP
aijssr-329	109	17	preserving	preserve	VERB
aijssr-329	109	18	the	the	DET
aijssr-329	109	19	information	information	NOUN
aijssr-329	109	20	in	in	ADP
aijssr-329	109	21	the	the	DET
aijssr-329	109	22	original	original	ADJ
aijssr-329	109	23	correlation	correlation	NOUN
aijssr-329	109	24	matrix	matrix	NOUN
aijssr-329	109	25	.	.	PUNCT
aijssr-329	110	1	4	4	X
aijssr-329	110	2	.	.	NOUN
aijssr-329	110	3	results	result	NOUN
aijssr-329	110	4	and	and	CCONJ
aijssr-329	110	5	discussion	discussion	NOUN
aijssr-329	110	6	from	from	ADP
aijssr-329	110	7	the	the	DET
aijssr-329	110	8	questionnaire	questionnaire	NOUN
aijssr-329	110	9	described	describe	VERB
aijssr-329	110	10	above	above	ADV
aijssr-329	110	11	,	,	PUNCT
aijssr-329	110	12	a	a	DET
aijssr-329	110	13	list	list	NOUN
aijssr-329	110	14	containing	contain	VERB
aijssr-329	110	15	thirty	thirty	NUM
aijssr-329	110	16	-	-	PUNCT
aijssr-329	110	17	nine	nine	NUM
aijssr-329	110	18	(	(	PUNCT
aijssr-329	110	19	39	39	NUM
aijssr-329	110	20	)	)	PUNCT
aijssr-329	110	21	initial	initial	ADJ
aijssr-329	110	22	factors	factor	NOUN
aijssr-329	110	23	concerning	concern	VERB
aijssr-329	110	24	passenger	passenger	NOUN
aijssr-329	110	25	satisfaction	satisfaction	NOUN
aijssr-329	110	26	with	with	ADP
aijssr-329	110	27	airport	airport	NOUN
aijssr-329	110	28	services	service	NOUN
aijssr-329	110	29	was	be	AUX
aijssr-329	110	30	developed	develop	VERB
aijssr-329	110	31	.	.	PUNCT
aijssr-329	111	1	the	the	DET
aijssr-329	111	2	factors	factor	NOUN
aijssr-329	111	3	influencing	influence	VERB
aijssr-329	111	4	customer	customer	NOUN
aijssr-329	111	5	satisfaction	satisfaction	NOUN
aijssr-329	111	6	were	be	AUX
aijssr-329	111	7	selected	select	VERB
aijssr-329	111	8	on	on	ADP
aijssr-329	111	9	the	the	DET
aijssr-329	111	10	basis	basis	NOUN
aijssr-329	111	11	of	of	ADP
aijssr-329	111	12	the	the	DET
aijssr-329	111	13	named	name	VERB
aijssr-329	111	14	aspects	aspect	NOUN
aijssr-329	111	15	.	.	PUNCT
aijssr-329	112	1	the	the	DET
aijssr-329	112	2	survey	survey	NOUN
aijssr-329	112	3	questions	question	NOUN
aijssr-329	112	4	were	be	AUX
aijssr-329	112	5	built	build	VERB
aijssr-329	112	6	by	by	ADP
aijssr-329	112	7	the	the	DET
aijssr-329	112	8	researcher	researcher	NOUN
aijssr-329	112	9	in	in	ADP
aijssr-329	112	10	such	such	DET
aijssr-329	112	11	a	a	DET
aijssr-329	112	12	way	way	NOUN
aijssr-329	112	13	,	,	PUNCT
aijssr-329	112	14	that	that	SCONJ
aijssr-329	112	15	the	the	DET
aijssr-329	112	16	obtained	obtain	VERB
aijssr-329	112	17	data	datum	NOUN
aijssr-329	112	18	could	could	AUX
aijssr-329	112	19	be	be	AUX
aijssr-329	112	20	further	far	ADV
aijssr-329	112	21	used	use	VERB
aijssr-329	112	22	whilst	whilst	SCONJ
aijssr-329	112	23	applying	apply	VERB
aijssr-329	112	24	the	the	DET
aijssr-329	112	25	factor	factor	NOUN
aijssr-329	112	26	analysis	analysis	NOUN
aijssr-329	112	27	and	and	CCONJ
aijssr-329	112	28	getting	get	VERB
aijssr-329	112	29	the	the	DET
aijssr-329	112	30	number	number	NOUN
aijssr-329	112	31	of	of	ADP
aijssr-329	112	32	complex	complex	ADJ
aijssr-329	112	33	factors	factor	NOUN
aijssr-329	112	34	as	as	ADP
aijssr-329	112	35	a	a	DET
aijssr-329	112	36	result	result	NOUN
aijssr-329	112	37	.	.	PUNCT
aijssr-329	113	1	the	the	DET
aijssr-329	113	2	respondents	respondent	NOUN
aijssr-329	113	3	were	be	AUX
aijssr-329	113	4	offered	offer	VERB
aijssr-329	113	5	to	to	PART
aijssr-329	113	6	evaluate	evaluate	VERB
aijssr-329	113	7	each	each	PRON
aijssr-329	113	8	of	of	ADP
aijssr-329	113	9	39	39	NUM
aijssr-329	113	10	factors	factor	NOUN
aijssr-329	113	11	that	that	PRON
aijssr-329	113	12	influence	influence	VERB
aijssr-329	113	13	their	their	PRON
aijssr-329	113	14	satisfaction	satisfaction	NOUN
aijssr-329	113	15	with	with	ADP
aijssr-329	113	16	airport	airport	NOUN
aijssr-329	113	17	services	service	NOUN
aijssr-329	113	18	.	.	PUNCT
aijssr-329	114	1	ten	ten	NUM
aijssr-329	114	2	-	-	PUNCT
aijssr-329	114	3	point	point	NOUN
aijssr-329	114	4	scale	scale	NOUN
aijssr-329	114	5	was	be	AUX
aijssr-329	114	6	used	use	VERB
aijssr-329	114	7	for	for	ADP
aijssr-329	114	8	evaluating	evaluate	VERB
aijssr-329	114	9	the	the	DET
aijssr-329	114	10	factors	factor	NOUN
aijssr-329	114	11	measured	measure	VERB
aijssr-329	114	12	,	,	PUNCT
aijssr-329	114	13	where	where	SCONJ
aijssr-329	114	14	“	"	PUNCT
aijssr-329	114	15	1	1	NUM
aijssr-329	114	16	”	"	PUNCT
aijssr-329	114	17	meant	mean	VERB
aijssr-329	114	18	that	that	SCONJ
aijssr-329	114	19	the	the	DET
aijssr-329	114	20	factor	factor	NOUN
aijssr-329	114	21	did	do	AUX
aijssr-329	114	22	not	not	PART
aijssr-329	114	23	affect	affect	VERB
aijssr-329	114	24	the	the	DET
aijssr-329	114	25	satisfaction	satisfaction	NOUN
aijssr-329	114	26	level	level	NOUN
aijssr-329	114	27	at	at	ADV
aijssr-329	114	28	all	all	ADV
aijssr-329	114	29	,	,	PUNCT
aijssr-329	114	30	but	but	CCONJ
aijssr-329	114	31	“	"	PUNCT
aijssr-329	114	32	10	10	NUM
aijssr-329	114	33	”	"	PUNCT
aijssr-329	114	34	that	that	SCONJ
aijssr-329	114	35	the	the	DET
aijssr-329	114	36	factor	factor	NOUN
aijssr-329	114	37	extremely	extremely	ADV
aijssr-329	114	38	affected	affect	VERB
aijssr-329	114	39	their	their	PRON
aijssr-329	114	40	satisfaction	satisfaction	NOUN
aijssr-329	114	41	level	level	NOUN
aijssr-329	114	42	.	.	PUNCT
aijssr-329	115	1	according	accord	VERB
aijssr-329	115	2	to	to	ADP
aijssr-329	115	3	a	a	DET
aijssr-329	115	4	number	number	NOUN
aijssr-329	115	5	of	of	ADP
aijssr-329	115	6	scientific	scientific	ADJ
aijssr-329	115	7	studies	study	NOUN
aijssr-329	115	8	,	,	PUNCT
aijssr-329	115	9	the	the	DET
aijssr-329	115	10	10	10	NUM
aijssr-329	115	11	-	-	PUNCT
aijssr-329	115	12	point	point	NOUN
aijssr-329	115	13	scale	scale	NOUN
aijssr-329	115	14	was	be	AUX
aijssr-329	115	15	widely	widely	ADV
aijssr-329	115	16	recognized	recognize	VERB
aijssr-329	115	17	as	as	ADP
aijssr-329	115	18	the	the	DET
aijssr-329	115	19	most	most	ADV
aijssr-329	115	20	suitable	suitable	ADJ
aijssr-329	115	21	for	for	ADP
aijssr-329	115	22	researching	research	VERB
aijssr-329	115	23	customer	customer	NOUN
aijssr-329	115	24	satisfaction	satisfaction	NOUN
aijssr-329	115	25	,	,	PUNCT
aijssr-329	115	26	expectations	expectation	NOUN
aijssr-329	115	27	or	or	CCONJ
aijssr-329	115	28	evaluations	evaluation	NOUN
aijssr-329	115	29	(	(	PUNCT
aijssr-329	115	30	coelho	coelho	NOUN
aijssr-329	115	31	&	&	CCONJ
aijssr-329	115	32	esteves	esteves	PROPN
aijssr-329	115	33	,	,	PUNCT
aijssr-329	115	34	2007	2007	NUM
aijssr-329	115	35	;	;	PUNCT
aijssr-329	115	36	hill	hill	PROPN
aijssr-329	115	37	,	,	PUNCT
aijssr-329	115	38	roche	roche	PROPN
aijssr-329	115	39	,	,	PUNCT
aijssr-329	115	40	&	&	CCONJ
aijssr-329	115	41	allen	allen	PROPN
aijssr-329	115	42	,	,	PUNCT
aijssr-329	115	43	2007	2007	NUM
aijssr-329	115	44	)	)	PUNCT
aijssr-329	115	45	.	.	PUNCT
aijssr-329	116	1	in	in	ADP
aijssr-329	116	2	order	order	NOUN
aijssr-329	116	3	to	to	PART
aijssr-329	116	4	evaluate	evaluate	VERB
aijssr-329	116	5	the	the	DET
aijssr-329	116	6	strength	strength	NOUN
aijssr-329	116	7	of	of	ADP
aijssr-329	116	8	the	the	DET
aijssr-329	116	9	relationship	relationship	NOUN
aijssr-329	116	10	between	between	ADP
aijssr-329	116	11	variables	variable	NOUN
aijssr-329	116	12	,	,	PUNCT
aijssr-329	116	13	correlation	correlation	NOUN
aijssr-329	116	14	coefficient	coefficient	NOUN
aijssr-329	116	15	was	be	AUX
aijssr-329	116	16	adopted	adopt	VERB
aijssr-329	116	17	,	,	PUNCT
aijssr-329	116	18	which	which	PRON
aijssr-329	116	19	additionally	additionally	ADV
aijssr-329	116	20	allowed	allow	VERB
aijssr-329	116	21	manipulating	manipulate	VERB
aijssr-329	116	22	with	with	ADP
aijssr-329	116	23	different	different	ADJ
aijssr-329	116	24	data	datum	NOUN
aijssr-329	116	25	types	type	NOUN
aijssr-329	116	26	simultaneously	simultaneously	ADV
aijssr-329	116	27	.	.	PUNCT
aijssr-329	117	1	then	then	ADV
aijssr-329	117	2	,	,	PUNCT
aijssr-329	117	3	factor	factor	NOUN
aijssr-329	117	4	analysis	analysis	NOUN
aijssr-329	117	5	was	be	AUX
aijssr-329	117	6	carried	carry	VERB
aijssr-329	117	7	out	out	ADP
aijssr-329	117	8	by	by	ADP
aijssr-329	117	9	the	the	DET
aijssr-329	117	10	principal	principal	ADJ
aijssr-329	117	11	component	component	NOUN
aijssr-329	117	12	analysis	analysis	NOUN
aijssr-329	117	13	but	but	CCONJ
aijssr-329	117	14	factor	factor	NOUN
aijssr-329	117	15	rotation	rotation	NOUN
aijssr-329	117	16	implemented	implement	VERB
aijssr-329	117	17	by	by	ADP
aijssr-329	117	18	varimax	varimax	PROPN
aijssr-329	117	19	method	method	NOUN
aijssr-329	117	20	with	with	ADP
aijssr-329	117	21	kaiser	kaiser	PROPN
aijssr-329	117	22	normalization	normalization	PROPN
aijssr-329	117	23	.	.	PUNCT
aijssr-329	118	1	the	the	DET
aijssr-329	118	2	kaiser	kaiser	PROPN
aijssr-329	118	3	–	–	PUNCT
aijssr-329	118	4	meyer	meyer	PROPN
aijssr-329	118	5	–	–	PUNCT
aijssr-329	118	6	olkin	olkin	PROPN
aijssr-329	118	7	(	(	PUNCT
aijssr-329	118	8	kmo	kmo	NOUN
aijssr-329	118	9	)	)	PUNCT
aijssr-329	118	10	test	test	NOUN
aijssr-329	118	11	was	be	AUX
aijssr-329	118	12	performed	perform	VERB
aijssr-329	118	13	to	to	PART
aijssr-329	118	14	confirm	confirm	VERB
aijssr-329	118	15	the	the	DET
aijssr-329	118	16	sampling	sample	VERB
aijssr-329	118	17	adequacy	adequacy	NOUN
aijssr-329	118	18	for	for	ADP
aijssr-329	118	19	the	the	DET
aijssr-329	118	20	implementation	implementation	NOUN
aijssr-329	118	21	of	of	ADP
aijssr-329	118	22	factor	factor	NOUN
aijssr-329	118	23	analysis	analysis	NOUN
aijssr-329	118	24	.	.	PUNCT
aijssr-329	119	1	the	the	DET
aijssr-329	119	2	factor	factor	NOUN
aijssr-329	119	3	loadings	loading	NOUN
aijssr-329	119	4	performed	perform	VERB
aijssr-329	119	5	are	be	AUX
aijssr-329	119	6	the	the	DET
aijssr-329	119	7	correlations	correlation	NOUN
aijssr-329	119	8	between	between	ADP
aijssr-329	119	9	the	the	DET
aijssr-329	119	10	variables	variable	NOUN
aijssr-329	119	11	and	and	CCONJ
aijssr-329	119	12	factors	factor	NOUN
aijssr-329	119	13	.	.	PUNCT
aijssr-329	120	1	the	the	DET
aijssr-329	120	2	practical	practical	ADJ
aijssr-329	120	3	meaning	meaning	NOUN
aijssr-329	120	4	of	of	ADP
aijssr-329	120	5	a	a	DET
aijssr-329	120	6	complex	complex	ADJ
aijssr-329	120	7	factor	factor	NOUN
aijssr-329	120	8	can	can	AUX
aijssr-329	120	9	be	be	AUX
aijssr-329	120	10	produced	produce	VERB
aijssr-329	120	11	by	by	ADP
aijssr-329	120	12	combining	combine	VERB
aijssr-329	120	13	those	those	DET
aijssr-329	120	14	variables	variable	NOUN
aijssr-329	120	15	that	that	PRON
aijssr-329	120	16	have	have	VERB
aijssr-329	120	17	relatively	relatively	ADV
aijssr-329	120	18	high	high	ADJ
aijssr-329	120	19	factor	factor	NOUN
aijssr-329	120	20	loadings	loading	NOUN
aijssr-329	120	21	after	after	ADP
aijssr-329	120	22	implementing	implement	VERB
aijssr-329	120	23	the	the	DET
aijssr-329	120	24	principal	principal	ADJ
aijssr-329	120	25	component	component	NOUN
aijssr-329	120	26	factor	factor	NOUN
aijssr-329	120	27	analysis	analysis	NOUN
aijssr-329	120	28	by	by	ADP
aijssr-329	120	29	varimax	varimax	ADJ
aijssr-329	120	30	rotation	rotation	NOUN
aijssr-329	120	31	.	.	PUNCT
aijssr-329	121	1	the	the	DET
aijssr-329	121	2	mentioned	mention	VERB
aijssr-329	121	3	variables	variable	NOUN
aijssr-329	121	4	are	be	AUX
aijssr-329	121	5	loaded	load	VERB
aijssr-329	121	6	maximally	maximally	ADV
aijssr-329	121	7	to	to	ADP
aijssr-329	121	8	only	only	ADV
aijssr-329	121	9	one	one	NUM
aijssr-329	121	10	complex	complex	ADJ
aijssr-329	121	11	factor	factor	NOUN
aijssr-329	121	12	and	and	CCONJ
aijssr-329	121	13	minimally	minimally	ADV
aijssr-329	121	14	to	to	ADP
aijssr-329	121	15	the	the	DET
aijssr-329	121	16	rest	rest	NOUN
aijssr-329	121	17	of	of	ADP
aijssr-329	121	18	complex	complex	ADJ
aijssr-329	121	19	factors	factor	NOUN
aijssr-329	121	20	.	.	PUNCT
aijssr-329	122	1	the	the	DET
aijssr-329	122	2	produced	produce	VERB
aijssr-329	122	3	six	six	NUM
aijssr-329	122	4	complex	complex	ADJ
aijssr-329	122	5	factors	factor	NOUN
aijssr-329	122	6	are	be	AUX
aijssr-329	122	7	the	the	DET
aijssr-329	122	8	key	key	ADJ
aijssr-329	122	9	dimensions	dimension	NOUN
aijssr-329	122	10	of	of	ADP
aijssr-329	122	11	all	all	DET
aijssr-329	122	12	39	39	NUM
aijssr-329	122	13	factors	factor	NOUN
aijssr-329	122	14	adapted	adapt	VERB
aijssr-329	122	15	from	from	ADP
aijssr-329	122	16	skytrax	skytrax	NOUN
aijssr-329	122	17	.	.	PUNCT
aijssr-329	123	1	from	from	ADP
aijssr-329	123	2	the	the	DET
aijssr-329	123	3	result	result	NOUN
aijssr-329	123	4	of	of	ADP
aijssr-329	123	5	complex	complex	ADJ
aijssr-329	123	6	factors	factor	NOUN
aijssr-329	123	7	,	,	PUNCT
aijssr-329	123	8	five	five	NUM
aijssr-329	123	9	most	most	ADV
aijssr-329	123	10	significant	significant	ADJ
aijssr-329	123	11	passenger	passenger	NOUN
aijssr-329	123	12	satisfaction	satisfaction	NOUN
aijssr-329	123	13	factors	factor	NOUN
aijssr-329	123	14	were	be	AUX
aijssr-329	123	15	produced	produce	VERB
aijssr-329	123	16	by	by	ADP
aijssr-329	123	17	factor	factor	NOUN
aijssr-329	123	18	analysis	analysis	NOUN
aijssr-329	123	19	.	.	PUNCT
aijssr-329	124	1	they	they	PRON
aijssr-329	124	2	are	be	AUX
aijssr-329	124	3	as	as	SCONJ
aijssr-329	124	4	follows	follow	VERB
aijssr-329	124	5	:	:	PUNCT
aijssr-329	124	6	courtesy	courtesy	NOUN
aijssr-329	124	7	of	of	ADP
aijssr-329	124	8	staff	staff	NOUN
aijssr-329	124	9	,	,	PUNCT
aijssr-329	124	10	availability	availability	NOUN
aijssr-329	124	11	of	of	ADP
aijssr-329	124	12	staff	staff	NOUN
aijssr-329	124	13	,	,	PUNCT
aijssr-329	124	14	effective	effective	ADJ
aijssr-329	124	15	way	way	NOUN
aijssr-329	124	16	finding	find	VERB
aijssr-329	124	17	signs	sign	NOUN
aijssr-329	124	18	,	,	PUNCT
aijssr-329	124	19	availability	availability	NOUN
aijssr-329	124	20	of	of	ADP
aijssr-329	124	21	telecommunications	telecommunication	NOUN
aijssr-329	124	22	,	,	PUNCT
aijssr-329	124	23	and	and	CCONJ
aijssr-329	124	24	cleanliness	cleanliness	NOUN
aijssr-329	124	25	of	of	ADP
aijssr-329	124	26	restrooms	restroom	NOUN
aijssr-329	124	27	.	.	PUNCT
aijssr-329	125	1	factor	factor	NOUN
aijssr-329	125	2	analysis	analysis	NOUN
aijssr-329	125	3	was	be	AUX
aijssr-329	125	4	employed	employ	VERB
aijssr-329	125	5	to	to	PART
aijssr-329	125	6	identify	identify	VERB
aijssr-329	125	7	the	the	DET
aijssr-329	125	8	most	most	ADV
aijssr-329	125	9	important	important	ADJ
aijssr-329	125	10	complex	complex	ADJ
aijssr-329	125	11	factors	factor	NOUN
aijssr-329	125	12	that	that	PRON
aijssr-329	125	13	could	could	AUX
aijssr-329	125	14	influence	influence	VERB
aijssr-329	125	15	passenger	passenger	NOUN
aijssr-329	125	16	satisfaction	satisfaction	NOUN
aijssr-329	125	17	.	.	PUNCT
aijssr-329	126	1	the	the	DET
aijssr-329	126	2	results	result	NOUN
aijssr-329	126	3	can	can	AUX
aijssr-329	126	4	be	be	AUX
aijssr-329	126	5	used	use	VERB
aijssr-329	126	6	by	by	ADP
aijssr-329	126	7	the	the	DET
aijssr-329	126	8	administration	administration	NOUN
aijssr-329	126	9	of	of	ADP
aijssr-329	126	10	nigerian	nigerian	ADJ
aijssr-329	126	11	airports	airport	NOUN
aijssr-329	126	12	with	with	ADP
aijssr-329	126	13	the	the	DET
aijssr-329	126	14	purpose	purpose	NOUN
aijssr-329	126	15	of	of	ADP
aijssr-329	126	16	increasing	increase	VERB
aijssr-329	126	17	passenger	passenger	NOUN
aijssr-329	126	18	satisfaction	satisfaction	NOUN
aijssr-329	126	19	and	and	CCONJ
aijssr-329	126	20	loyalty	loyalty	NOUN
aijssr-329	126	21	,	,	PUNCT
aijssr-329	126	22	as	as	ADV
aijssr-329	126	23	well	well	ADV
aijssr-329	126	24	as	as	ADP
aijssr-329	126	25	avoiding	avoid	VERB
aijssr-329	126	26	negative	negative	ADJ
aijssr-329	126	27	reputation	reputation	NOUN
aijssr-329	126	28	.	.	PUNCT
aijssr-329	127	1	the	the	DET
aijssr-329	127	2	significance	significance	NOUN
aijssr-329	127	3	level	level	NOUN
aijssr-329	127	4	barrier	barrier	NOUN
aijssr-329	127	5	in	in	ADP
aijssr-329	127	6	this	this	DET
aijssr-329	127	7	study	study	NOUN
aijssr-329	127	8	followed	follow	VERB
aijssr-329	127	9	the	the	DET
aijssr-329	127	10	general	general	ADJ
aijssr-329	127	11	level	level	NOUN
aijssr-329	127	12	for	for	ADP
aijssr-329	127	13	statistical	statistical	ADJ
aijssr-329	127	14	significance	significance	NOUN
aijssr-329	127	15	of	of	ADP
aijssr-329	127	16	0.05	0.05	NUM
aijssr-329	127	17	.	.	PUNCT
aijssr-329	128	1	conclusion	conclusion	NOUN
aijssr-329	128	2	this	this	DET
aijssr-329	128	3	study	study	NOUN
aijssr-329	128	4	concentrated	concentrate	VERB
aijssr-329	128	5	on	on	ADP
aijssr-329	128	6	the	the	DET
aijssr-329	128	7	factors	factor	NOUN
aijssr-329	128	8	revealing	reveal	VERB
aijssr-329	128	9	passenger	passenger	NOUN
aijssr-329	128	10	satisfaction	satisfaction	NOUN
aijssr-329	128	11	at	at	ADP
aijssr-329	128	12	nigerian	nigerian	ADJ
aijssr-329	128	13	domestic	domestic	ADJ
aijssr-329	128	14	airport	airport	NOUN
aijssr-329	128	15	.	.	PUNCT
aijssr-329	129	1	factor	factor	NOUN
aijssr-329	129	2	analysis	analysis	NOUN
aijssr-329	129	3	was	be	AUX
aijssr-329	129	4	employed	employ	VERB
aijssr-329	129	5	to	to	PART
aijssr-329	129	6	obtain	obtain	VERB
aijssr-329	129	7	empirical	empirical	ADJ
aijssr-329	129	8	evidence	evidence	NOUN
aijssr-329	129	9	about	about	ADP
aijssr-329	129	10	passenger	passenger	NOUN
aijssr-329	129	11	satisfaction	satisfaction	NOUN
aijssr-329	129	12	at	at	ADP
aijssr-329	129	13	nigerian	nigerian	ADJ
aijssr-329	129	14	domestic	domestic	ADJ
aijssr-329	129	15	airport	airport	NOUN
aijssr-329	129	16	considering	consider	VERB
aijssr-329	129	17	lagos	lago	NOUN
aijssr-329	129	18	and	and	CCONJ
aijssr-329	129	19	abuja	abuja	PROPN
aijssr-329	129	20	.	.	PUNCT
aijssr-329	130	1	the	the	DET
aijssr-329	130	2	findings	finding	NOUN
aijssr-329	130	3	of	of	ADP
aijssr-329	130	4	the	the	DET
aijssr-329	130	5	study	study	NOUN
aijssr-329	130	6	suggest	suggest	VERB
aijssr-329	130	7	that	that	SCONJ
aijssr-329	130	8	the	the	DET
aijssr-329	130	9	most	most	ADV
aijssr-329	130	10	important	important	ADJ
aijssr-329	130	11	five	five	NUM
aijssr-329	130	12	factors	factor	NOUN
aijssr-329	130	13	affecting	affect	VERB
aijssr-329	130	14	passenger	passenger	NOUN
aijssr-329	130	15	satisfaction	satisfaction	NOUN
aijssr-329	130	16	with	with	ADP
aijssr-329	130	17	nigerian	nigerian	ADJ
aijssr-329	130	18	domestic	domestic	ADJ
aijssr-329	130	19	airport	airport	NOUN
aijssr-329	130	20	are	be	AUX
aijssr-329	130	21	courtesy	courtesy	NOUN
aijssr-329	130	22	of	of	ADP
aijssr-329	130	23	staff	staff	NOUN
aijssr-329	130	24	,	,	PUNCT
aijssr-329	130	25	availability	availability	NOUN
aijssr-329	130	26	of	of	ADP
aijssr-329	130	27	staff	staff	NOUN
aijssr-329	130	28	,	,	PUNCT
aijssr-329	130	29	effective	effective	ADJ
aijssr-329	130	30	way	way	NOUN
aijssr-329	130	31	finding	find	VERB
aijssr-329	130	32	signs	sign	NOUN
aijssr-329	130	33	,	,	PUNCT
aijssr-329	130	34	availability	availability	NOUN
aijssr-329	130	35	of	of	ADP
aijssr-329	130	36	telecommunications	telecommunication	NOUN
aijssr-329	130	37	,	,	PUNCT
aijssr-329	130	38	and	and	CCONJ
aijssr-329	130	39	cleanliness	cleanliness	NOUN
aijssr-329	130	40	of	of	ADP
aijssr-329	130	41	restrooms	restroom	NOUN
aijssr-329	130	42	references	reference	NOUN
aijssr-329	130	43	adikariwattage	adikariwattage	NOUN
aijssr-329	130	44	,	,	PUNCT
aijssr-329	130	45	v.	v.	ADV
aijssr-329	130	46	,	,	PUNCT
aijssr-329	130	47	de	de	X
aijssr-329	130	48	barros	barros	PROPN
aijssr-329	130	49	,	,	PUNCT
aijssr-329	130	50	a.	a.	PROPN
aijssr-329	130	51	g.	g.	PROPN
aijssr-329	130	52	,	,	PUNCT
aijssr-329	130	53	wirasinghe	wirasinghe	PROPN
aijssr-329	130	54	,	,	PUNCT
aijssr-329	130	55	s.	s.	PROPN
aijssr-329	130	56	c.	c.	PROPN
aijssr-329	130	57	,	,	PUNCT
aijssr-329	130	58	&	&	CCONJ
aijssr-329	130	59	ruwanpura	ruwanpura	NOUN
aijssr-329	130	60	,	,	PUNCT
aijssr-329	130	61	j.	j.	PROPN
aijssr-329	130	62	(	(	PUNCT
aijssr-329	130	63	2012	2012	NUM
aijssr-329	130	64	)	)	PUNCT
aijssr-329	130	65	.	.	PUNCT
aijssr-329	131	1	airport	airport	NOUN
aijssr-329	131	2	classification	classification	NOUN
aijssr-329	131	3	criteria	criterion	NOUN
aijssr-329	131	4	based	base	VERB
aijssr-329	131	5	on	on	ADP
aijssr-329	131	6	passenger	passenger	NOUN
aijssr-329	131	7	characteristics	characteristic	NOUN
aijssr-329	131	8	and	and	CCONJ
aijssr-329	131	9	terminal	terminal	ADJ
aijssr-329	131	10	size	size	NOUN
aijssr-329	131	11	.	.	PUNCT
aijssr-329	132	1	journal	journal	PROPN
aijssr-329	132	2	of	of	ADP
aijssr-329	132	3	air	air	PROPN
aijssr-329	132	4	transport	transport	PROPN
aijssr-329	132	5	management	management	NOUN
aijssr-329	132	6	,	,	PUNCT
aijssr-329	132	7	24	24	NUM
aijssr-329	132	8	,	,	PUNCT
aijssr-329	132	9	36–41	36–41	NUM
aijssr-329	132	10	.	.	PUNCT
aijssr-329	133	1	http://dx.doi.org/10.1016/j.jairtraman.2012.06.004	http://dx.doi.org/10.1016/j.jairtraman.2012.06.004	ADJ
aijssr-329	133	2	aksoy	aksoy	NOUN
aijssr-329	133	3	,	,	PUNCT
aijssr-329	133	4	s.	s.	PROPN
aijssr-329	133	5	,	,	PUNCT
aijssr-329	133	6	atilgan	atilgan	PROPN
aijssr-329	133	7	,	,	PUNCT
aijssr-329	133	8	e.	e.	PROPN
aijssr-329	133	9	,	,	PUNCT
aijssr-329	133	10	akinci	akinci	PROPN
aijssr-329	133	11	,	,	PUNCT
aijssr-329	133	12	s.	s.	PROPN
aijssr-329	133	13	(	(	PUNCT
aijssr-329	133	14	2003	2003	NUM
aijssr-329	133	15	)	)	PUNCT
aijssr-329	133	16	.	.	PUNCT
aijssr-329	134	1	airline	airline	NOUN
aijssr-329	134	2	services	service	NOUN
aijssr-329	134	3	marketing	marketing	NOUN
aijssr-329	134	4	by	by	ADP
aijssr-329	134	5	domestic	domestic	ADJ
aijssr-329	134	6	and	and	CCONJ
aijssr-329	134	7	foreign	foreign	ADJ
aijssr-329	134	8	firms	firm	NOUN
aijssr-329	134	9	:	:	PUNCT
aijssr-329	134	10	differences	difference	NOUN
aijssr-329	134	11	from	from	ADP
aijssr-329	134	12	the	the	DET
aijssr-329	134	13	customers	customer	NOUN
aijssr-329	134	14	’	’	PART
aijssr-329	134	15	viewpoint	viewpoint	NOUN
aijssr-329	134	16	.	.	PUNCT
aijssr-329	135	1	journal	journal	NOUN
aijssr-329	135	2	of	of	ADP
aijssr-329	135	3	air	air	PROPN
aijssr-329	135	4	transport	transport	PROPN
aijssr-329	135	5	management	management	NOUN
aijssr-329	135	6	,	,	PUNCT
aijssr-329	135	7	9	9	NUM
aijssr-329	135	8	,	,	PUNCT
aijssr-329	135	9	343–351	343–351	NUM
aijssr-329	135	10	.	.	PUNCT
aijssr-329	136	1	arblaster	arblaster	PROPN
aijssr-329	136	2	,	,	PUNCT
aijssr-329	136	3	m.	m.	NOUN
aijssr-329	136	4	(	(	PUNCT
aijssr-329	136	5	2014	2014	NUM
aijssr-329	136	6	)	)	PUNCT
aijssr-329	136	7	.	.	PUNCT
aijssr-329	137	1	the	the	DET
aijssr-329	137	2	design	design	NOUN
aijssr-329	137	3	of	of	ADP
aijssr-329	137	4	light	light	ADJ
aijssr-329	137	5	-	-	PUNCT
aijssr-329	137	6	handed	hand	VERB
aijssr-329	137	7	regulation	regulation	NOUN
aijssr-329	137	8	of	of	ADP
aijssr-329	137	9	airports	airport	NOUN
aijssr-329	137	10	:	:	PUNCT
aijssr-329	137	11	lessons	lesson	NOUN
aijssr-329	137	12	from	from	ADP
aijssr-329	137	13	experience	experience	NOUN
aijssr-329	137	14	in	in	ADP
aijssr-329	137	15	australia	australia	PROPN
aijssr-329	137	16	and	and	CCONJ
aijssr-329	137	17	new	new	PROPN
aijssr-329	137	18	zealand	zealand	PROPN
aijssr-329	137	19	.	.	PROPN
aijssr-329	137	20	journal	journal	PROPN
aijssr-329	137	21	of	of	ADP
aijssr-329	137	22	air	air	PROPN
aijssr-329	137	23	transport	transport	PROPN
aijssr-329	137	24	management	management	NOUN
aijssr-329	137	25	,	,	PUNCT
aijssr-329	137	26	38	38	NUM
aijssr-329	137	27	,	,	PUNCT
aijssr-329	137	28	27–35	27–35	NUM
aijssr-329	137	29	.	.	PUNCT
aijssr-329	138	1	archana	archana	PROPN
aijssr-329	138	2	,	,	PUNCT
aijssr-329	138	3	r.	r.	PROPN
aijssr-329	138	4	,	,	PUNCT
aijssr-329	138	5	&	&	CCONJ
aijssr-329	138	6	subha	subha	PROPN
aijssr-329	138	7	,	,	PUNCT
aijssr-329	138	8	m.	m.	NOUN
aijssr-329	138	9	v.	v.	PROPN
aijssr-329	138	10	(	(	PUNCT
aijssr-329	138	11	2012	2012	NUM
aijssr-329	138	12	)	)	PUNCT
aijssr-329	138	13	.	.	PUNCT
aijssr-329	139	1	a	a	DET
aijssr-329	139	2	study	study	NOUN
aijssr-329	139	3	on	on	ADP
aijssr-329	139	4	service	service	NOUN
aijssr-329	139	5	quality	quality	NOUN
aijssr-329	139	6	and	and	CCONJ
aijssr-329	139	7	passenger	passenger	NOUN
aijssr-329	139	8	satisfaction	satisfaction	NOUN
aijssr-329	139	9	on	on	ADP
aijssr-329	139	10	indian	indian	ADJ
aijssr-329	139	11	airlines	airline	NOUN
aijssr-329	139	12	.	.	PUNCT
aijssr-329	140	1	international	international	ADJ
aijssr-329	140	2	journal	journal	PROPN
aijssr-329	140	3	of	of	ADP
aijssr-329	140	4	multidisciplinary	multidisciplinary	ADJ
aijssr-329	140	5	research	research	NOUN
aijssr-329	140	6	,	,	PUNCT
aijssr-329	140	7	2	2	NUM
aijssr-329	140	8	(	(	PUNCT
aijssr-329	140	9	2	2	NUM
aijssr-329	140	10	)	)	PUNCT
aijssr-329	140	11	,	,	PUNCT
aijssr-329	140	12	50–63	50–63	NUM
aijssr-329	140	13	.	.	PUNCT
aijssr-329	141	1	arif	arif	PROPN
aijssr-329	141	2	,	,	PUNCT
aijssr-329	141	3	m.	m.	NOUN
aijssr-329	141	4	,	,	PUNCT
aijssr-329	141	5	gupta	gupta	PROPN
aijssr-329	141	6	,	,	PUNCT
aijssr-329	141	7	a.	a.	NOUN
aijssr-329	141	8	,	,	PUNCT
aijssr-329	141	9	&	&	CCONJ
aijssr-329	141	10	williams	williams	PROPN
aijssr-329	141	11	a.	a.	PROPN
aijssr-329	141	12	(	(	PUNCT
aijssr-329	141	13	2013	2013	NUM
aijssr-329	141	14	)	)	PUNCT
aijssr-329	141	15	.	.	PUNCT
aijssr-329	142	1	customer	customer	NOUN
aijssr-329	142	2	service	service	NOUN
aijssr-329	142	3	in	in	ADP
aijssr-329	142	4	the	the	DET
aijssr-329	142	5	aviation	aviation	NOUN
aijssr-329	142	6	industry	industry	NOUN
aijssr-329	142	7	–	–	PUNCT
aijssr-329	142	8	an	an	DET
aijssr-329	142	9	exploratory	exploratory	ADJ
aijssr-329	142	10	analysis	analysis	NOUN
aijssr-329	142	11	of	of	ADP
aijssr-329	142	12	uae	uae	PROPN
aijssr-329	142	13	airports	airport	NOUN
aijssr-329	142	14	.	.	PUNCT
aijssr-329	143	1	journal	journal	PROPN
aijssr-329	143	2	of	of	ADP
aijssr-329	143	3	air	air	PROPN
aijssr-329	143	4	transport	transport	PROPN
aijssr-329	143	5	management	management	NOUN
aijssr-329	143	6	,	,	PUNCT
aijssr-329	143	7	32	32	NUM
aijssr-329	143	8	,	,	PUNCT
aijssr-329	143	9	1–7	1–7	NUM
aijssr-329	143	10	.	.	PUNCT
aijssr-329	143	11	black	black	PROPN
aijssr-329	143	12	,	,	PUNCT
aijssr-329	143	13	w.	w.	PROPN
aijssr-329	143	14	c.	c.	PROPN
aijssr-329	143	15	,	,	PUNCT
aijssr-329	143	16	hair	hair	NOUN
aijssr-329	143	17	,	,	PUNCT
aijssr-329	143	18	f.	f.	PROPN
aijssr-329	143	19	j.	j.	PROPN
aijssr-329	143	20	,	,	PUNCT
aijssr-329	143	21	tatham	tatham	PROPN
aijssr-329	143	22	,	,	PUNCT
aijssr-329	143	23	r.	r.	PROPN
aijssr-329	143	24	l.	l.	PROPN
aijssr-329	143	25	,	,	PUNCT
aijssr-329	143	26	babin	babin	PROPN
aijssr-329	143	27	,	,	PUNCT
aijssr-329	143	28	b.	b.	PROPN
aijssr-329	143	29	,	,	PUNCT
aijssr-329	143	30	&	&	CCONJ
aijssr-329	143	31	anderson	anderson	PROPN
aijssr-329	143	32	,	,	PUNCT
aijssr-329	143	33	r.	r.	PROPN
aijssr-329	143	34	e.	e.	PROPN
aijssr-329	143	35	(	(	PUNCT
aijssr-329	143	36	2007	2007	NUM
aijssr-329	143	37	)	)	PUNCT
aijssr-329	143	38	.	.	PUNCT
aijssr-329	144	1	multivariate	multivariate	NOUN
aijssr-329	144	2	data	datum	NOUN
aijssr-329	144	3	analysis	analysis	NOUN
aijssr-329	144	4	.	.	PUNCT
aijssr-329	145	1	upper	upper	ADJ
aijssr-329	145	2	saddle	saddle	PROPN
aijssr-329	145	3	river	river	PROPN
aijssr-329	145	4	,	,	PUNCT
aijssr-329	145	5	nj	nj	PROPN
aijssr-329	145	6	:	:	PUNCT
aijssr-329	145	7	prentice	prentice	NOUN
aijssr-329	145	8	-	-	PUNCT
aijssr-329	145	9	hall	hall	NOUN
aijssr-329	145	10	.	.	PUNCT
aijssr-329	146	1	chen	chen	PROPN
aijssr-329	146	2	,	,	PUNCT
aijssr-329	146	3	c	c	PROPN
aijssr-329	146	4	-	-	PUNCT
aijssr-329	146	5	f.	f.	PROPN
aijssr-329	146	6	(	(	PUNCT
aijssr-329	146	7	2008	2008	NUM
aijssr-329	146	8	)	)	PUNCT
aijssr-329	146	9	.	.	PUNCT
aijssr-329	147	1	investigating	investigate	VERB
aijssr-329	147	2	structural	structural	ADJ
aijssr-329	147	3	relationships	relationship	NOUN
aijssr-329	147	4	between	between	ADP
aijssr-329	147	5	service	service	NOUN
aijssr-329	147	6	quality	quality	NOUN
aijssr-329	147	7	,	,	PUNCT
aijssr-329	147	8	perceived	perceive	VERB
aijssr-329	147	9	value	value	NOUN
aijssr-329	147	10	,	,	PUNCT
aijssr-329	147	11	satisfaction	satisfaction	NOUN
aijssr-329	147	12	,	,	PUNCT
aijssr-329	147	13	and	and	CCONJ
aijssr-329	147	14	behavioral	behavioral	ADJ
aijssr-329	147	15	intentions	intention	NOUN
aijssr-329	147	16	for	for	ADP
aijssr-329	147	17	air	air	NOUN
aijssr-329	147	18	passengers	passenger	NOUN
aijssr-329	147	19	:	:	PUNCT
aijssr-329	147	20	evidence	evidence	NOUN
aijssr-329	147	21	from	from	ADP
aijssr-329	147	22	taiwan	taiwan	PROPN
aijssr-329	147	23	.	.	PUNCT
aijssr-329	148	1	transportation	transportation	NOUN
aijssr-329	148	2	research	research	NOUN
aijssr-329	148	3	part	part	NOUN
aijssr-329	148	4	a	a	PRON
aijssr-329	148	5	,	,	PUNCT
aijssr-329	148	6	42	42	NUM
aijssr-329	148	7	,	,	PUNCT
aijssr-329	148	8	709–717	709–717	NUM
aijssr-329	148	9	.	.	PUNCT
aijssr-329	149	1	http://dx.doi.org/10.1016/j.tra.2008.01.007	http://dx.doi.org/10.1016/j.tra.2008.01.007	PROPN
aijssr-329	149	2	coelho	coelho	PROPN
aijssr-329	149	3	,	,	PUNCT
aijssr-329	149	4	s.	s.	PROPN
aijssr-329	149	5	p.	p.	PROPN
aijssr-329	149	6	,	,	PUNCT
aijssr-329	149	7	&	&	CCONJ
aijssr-329	149	8	esteves	esteves	PROPN
aijssr-329	149	9	,	,	PUNCT
aijssr-329	149	10	p.	p.	PROPN
aijssr-329	149	11	s.	s.	PROPN
aijssr-329	149	12	(	(	PUNCT
aijssr-329	149	13	2007	2007	NUM
aijssr-329	149	14	)	)	PUNCT
aijssr-329	149	15	.	.	PUNCT
aijssr-329	150	1	the	the	DET
aijssr-329	150	2	choice	choice	NOUN
aijssr-329	150	3	between	between	ADP
aijssr-329	150	4	a	a	DET
aijssr-329	150	5	five	five	NUM
aijssr-329	150	6	-	-	PUNCT
aijssr-329	150	7	point	point	NOUN
aijssr-329	150	8	and	and	CCONJ
aijssr-329	150	9	a	a	DET
aijssr-329	150	10	ten	ten	NUM
aijssr-329	150	11	-	-	PUNCT
aijssr-329	150	12	point	point	NOUN
aijssr-329	150	13	scale	scale	NOUN
aijssr-329	150	14	in	in	ADP
aijssr-329	150	15	the	the	DET
aijssr-329	150	16	framework	framework	NOUN
aijssr-329	150	17	of	of	ADP
aijssr-329	150	18	customer	customer	NOUN
aijssr-329	150	19	satisfaction	satisfaction	NOUN
aijssr-329	150	20	measurement	measurement	NOUN
aijssr-329	150	21	.	.	PUNCT
aijssr-329	151	1	international	international	ADJ
aijssr-329	151	2	journal	journal	PROPN
aijssr-329	151	3	of	of	ADP
aijssr-329	151	4	market	market	NOUN
aijssr-329	151	5	research	research	NOUN
aijssr-329	151	6	,	,	PUNCT
aijssr-329	151	7	49(3	49(3	PROPN
aijssr-329	151	8	)	)	PUNCT
aijssr-329	151	9	,	,	PUNCT
aijssr-329	151	10	313	313	NUM
aijssr-329	151	11	–	–	PUNCT
aijssr-329	151	12	339	339	NUM
aijssr-329	151	13	.	.	PUNCT
aijssr-329	152	1	correia	correia	PROPN
aijssr-329	152	2	,	,	PUNCT
aijssr-329	152	3	a.	a.	PROPN
aijssr-329	152	4	r.	r.	PROPN
aijssr-329	152	5	,	,	PUNCT
aijssr-329	152	6	wirasinghe	wirasinghe	PROPN
aijssr-329	152	7	,	,	PUNCT
aijssr-329	152	8	s.	s.	PROPN
aijssr-329	152	9	c.	c.	PROPN
aijssr-329	152	10	,	,	PUNCT
aijssr-329	152	11	&	&	CCONJ
aijssr-329	152	12	de	de	PROPN
aijssr-329	152	13	barros	barros	PROPN
aijssr-329	152	14	,	,	PUNCT
aijssr-329	152	15	a.	a.	PROPN
aijssr-329	152	16	g.	g.	PROPN
aijssr-329	152	17	(	(	PUNCT
aijssr-329	152	18	2008	2008	NUM
aijssr-329	152	19	)	)	PUNCT
aijssr-329	152	20	.	.	PUNCT
aijssr-329	153	1	overall	overall	ADJ
aijssr-329	153	2	level	level	NOUN
aijssr-329	153	3	of	of	ADP
aijssr-329	153	4	service	service	NOUN
aijssr-329	153	5	measures	measure	NOUN
aijssr-329	153	6	for	for	ADP
aijssr-329	153	7	airport	airport	NOUN
aijssr-329	153	8	passenger	passenger	NOUN
aijssr-329	153	9	terminals	terminal	NOUN
aijssr-329	153	10	.	.	PUNCT
aijssr-329	154	1	transportation	transportation	NOUN
aijssr-329	154	2	research	research	NOUN
aijssr-329	154	3	part	part	NOUN
aijssr-329	154	4	a	a	PRON
aijssr-329	154	5	,	,	PUNCT
aijssr-329	154	6	42	42	NUM
aijssr-329	154	7	,	,	PUNCT
aijssr-329	154	8	330–346	330–346	NUM
aijssr-329	154	9	.	.	PUNCT
aijssr-329	155	1	copyright	copyright	NOUN
aijssr-329	155	2	©	©	PROPN
aijssr-329	155	3	cc	cc	PROPN
aijssr-329	155	4	-	-	PUNCT
aijssr-329	155	5	by	by	ADP
aijssr-329	155	6	-	-	PUNCT
aijssr-329	155	7	nc	nc	PROPN
aijssr-329	155	8	2019	2019	NUM
aijssr-329	155	9	,	,	PUNCT
aijssr-329	155	10	cribfb	cribfb	PROPN
aijssr-329	155	11	|	|	ADV
aijssr-329	155	12	aijssr	aijssr	PROPN
aijssr-329	155	13	www.cribfb.com/journal/index.php/aijssr	www.cribfb.com/journal/index.php/aijssr	PROPN
aijssr-329	156	1	american	american	PROPN
aijssr-329	156	2	international	international	PROPN
aijssr-329	156	3	journal	journal	PROPN
aijssr-329	156	4	of	of	ADP
aijssr-329	156	5	social	social	ADJ
aijssr-329	156	6	science	science	NOUN
aijssr-329	156	7	research	research	NOUN
aijssr-329	156	8	vol	vol	NOUN
aijssr-329	156	9	.	.	PROPN
aijssr-329	157	1	4	4	NUM
aijssr-329	157	2	,	,	PUNCT
aijssr-329	157	3	no	no	INTJ
aijssr-329	157	4	.	.	NOUN
aijssr-329	157	5	2	2	NUM
aijssr-329	157	6	;	;	PUNCT
aijssr-329	157	7	2019	2019	NUM
aijssr-329	157	8	13	13	NUM
aijssr-329	157	9	correia	correia	PROPN
aijssr-329	157	10	,	,	PUNCT
aijssr-329	157	11	r.	r.	PROPN
aijssr-329	157	12	a.	a.	PROPN
aijssr-329	157	13	,	,	PUNCT
aijssr-329	157	14	&	&	CCONJ
aijssr-329	157	15	wirasinghe	wirasinghe	PROPN
aijssr-329	157	16	,	,	PUNCT
aijssr-329	157	17	s.	s.	PROPN
aijssr-329	157	18	c.	c.	PROPN
aijssr-329	157	19	(	(	PUNCT
aijssr-329	157	20	2007	2007	NUM
aijssr-329	157	21	)	)	PUNCT
aijssr-329	157	22	.	.	PUNCT
aijssr-329	158	1	development	development	NOUN
aijssr-329	158	2	of	of	ADP
aijssr-329	158	3	level	level	NOUN
aijssr-329	158	4	of	of	ADP
aijssr-329	158	5	service	service	NOUN
aijssr-329	158	6	standards	standard	NOUN
aijssr-329	158	7	for	for	ADP
aijssr-329	158	8	airport	airport	NOUN
aijssr-329	158	9	facilities	facility	NOUN
aijssr-329	158	10	:	:	PUNCT
aijssr-329	158	11	application	application	NOUN
aijssr-329	158	12	to	to	ADP
aijssr-329	158	13	sao	sao	PROPN
aijssr-329	158	14	paulo	paulo	PROPN
aijssr-329	158	15	international	international	PROPN
aijssr-329	158	16	airport	airport	PROPN
aijssr-329	158	17	.	.	PUNCT
aijssr-329	159	1	journal	journal	PROPN
aijssr-329	159	2	of	of	ADP
aijssr-329	159	3	air	air	PROPN
aijssr-329	159	4	transport	transport	PROPN
aijssr-329	159	5	management	management	NOUN
aijssr-329	159	6	,	,	PUNCT
aijssr-329	159	7	13	13	NUM
aijssr-329	159	8	(	(	PUNCT
aijssr-329	159	9	2	2	NUM
aijssr-329	159	10	)	)	PUNCT
aijssr-329	159	11	,	,	PUNCT
aijssr-329	159	12	97–103	97–103	NUM
aijssr-329	159	13	.	.	PUNCT
aijssr-329	159	14	http://dx.doi.org/10.1016/j.jairtraman.2006.10.002	http://dx.doi.org/10.1016/j.jairtraman.2006.10.002	PROPN
aijssr-329	159	15	de	de	PROPN
aijssr-329	159	16	barros	barros	PROPN
aijssr-329	159	17	,	,	PUNCT
aijssr-329	159	18	a.	a.	PROPN
aijssr-329	159	19	g.	g.	PROPN
aijssr-329	159	20	,	,	PUNCT
aijssr-329	159	21	somasundaraswaran	somasundaraswaran	NOUN
aijssr-329	159	22	,	,	PUNCT
aijssr-329	159	23	a.	a.	PROPN
aijssr-329	159	24	k.	k.	PROPN
aijssr-329	159	25	,	,	PUNCT
aijssr-329	159	26	&	&	CCONJ
aijssr-329	159	27	wirasinghe	wirasinghe	PROPN
aijssr-329	159	28	,	,	PUNCT
aijssr-329	159	29	s.	s.	PROPN
aijssr-329	159	30	c.	c.	PROPN
aijssr-329	159	31	(	(	PUNCT
aijssr-329	159	32	2007	2007	NUM
aijssr-329	159	33	)	)	PUNCT
aijssr-329	159	34	.	.	PUNCT
aijssr-329	160	1	evaluation	evaluation	NOUN
aijssr-329	160	2	of	of	ADP
aijssr-329	160	3	level	level	NOUN
aijssr-329	160	4	of	of	ADP
aijssr-329	160	5	service	service	NOUN
aijssr-329	160	6	for	for	ADP
aijssr-329	160	7	transfer	transfer	NOUN
aijssr-329	160	8	passengers	passenger	NOUN
aijssr-329	160	9	at	at	ADP
aijssr-329	160	10	airports	airport	NOUN
aijssr-329	160	11	.	.	PUNCT
aijssr-329	161	1	journal	journal	PROPN
aijssr-329	161	2	of	of	ADP
aijssr-329	161	3	air	air	PROPN
aijssr-329	161	4	transport	transport	PROPN
aijssr-329	161	5	management	management	NOUN
aijssr-329	161	6	,	,	PUNCT
aijssr-329	161	7	13	13	NUM
aijssr-329	161	8	,	,	PUNCT
aijssr-329	161	9	293–298	293–298	NUM
aijssr-329	161	10	.	.	PUNCT
aijssr-329	161	11	de	de	PROPN
aijssr-329	161	12	nicola	nicola	PROPN
aijssr-329	161	13	,	,	PUNCT
aijssr-329	161	14	a.	a.	PROPN
aijssr-329	161	15	,	,	PUNCT
aijssr-329	161	16	gitto	gitto	PROPN
aijssr-329	161	17	,	,	PUNCT
aijssr-329	161	18	s.	s.	PROPN
aijssr-329	161	19	,	,	PUNCT
aijssr-329	161	20	&	&	CCONJ
aijssr-329	161	21	mancuso	mancuso	PROPN
aijssr-329	161	22	,	,	PUNCT
aijssr-329	161	23	p.	p.	NOUN
aijssr-329	161	24	(	(	PUNCT
aijssr-329	161	25	2013	2013	NUM
aijssr-329	161	26	)	)	PUNCT
aijssr-329	161	27	.	.	PUNCT
aijssr-329	162	1	airport	airport	NOUN
aijssr-329	162	2	quality	quality	NOUN
aijssr-329	162	3	and	and	CCONJ
aijssr-329	162	4	productivity	productivity	NOUN
aijssr-329	162	5	changes	change	NOUN
aijssr-329	162	6	:	:	PUNCT
aijssr-329	162	7	a	a	DET
aijssr-329	162	8	malmquist	malmquist	NOUN
aijssr-329	162	9	index	index	NOUN
aijssr-329	162	10	decomposition	decomposition	NOUN
aijssr-329	162	11	assessment	assessment	NOUN
aijssr-329	162	12	.	.	PUNCT
aijssr-329	163	1	transportation	transportation	NOUN
aijssr-329	163	2	research	research	NOUN
aijssr-329	163	3	part	part	NOUN
aijssr-329	163	4	e	e	NOUN
aijssr-329	163	5	:	:	PUNCT
aijssr-329	163	6	logistics	logistic	NOUN
aijssr-329	163	7	and	and	CCONJ
aijssr-329	163	8	transportation	transportation	NOUN
aijssr-329	163	9	review	review	NOUN
aijssr-329	163	10	,	,	PUNCT
aijssr-329	163	11	58	58	NUM
aijssr-329	163	12	,	,	PUNCT
aijssr-329	163	13	67–75	67–75	NUM
aijssr-329	163	14	.	.	PUNCT
aijssr-329	164	1	http://dx.doi.org/10.1016/j.tre.2013.07.001	http://dx.doi.org/10.1016/j.tre.2013.07.001	PROPN
aijssr-329	164	2	dolnicar	dolnicar	PROPN
aijssr-329	164	3	,	,	PUNCT
aijssr-329	164	4	s.	s.	PROPN
aijssr-329	164	5	,	,	PUNCT
aijssr-329	164	6	grabler	grabler	NOUN
aijssr-329	164	7	,	,	PUNCT
aijssr-329	164	8	k.	k.	PROPN
aijssr-329	164	9	,	,	PUNCT
aijssr-329	164	10	grün	grün	PROPN
aijssr-329	164	11	,	,	PUNCT
aijssr-329	164	12	b.	b.	PROPN
aijssr-329	164	13	,	,	PUNCT
aijssr-329	164	14	&	&	CCONJ
aijssr-329	164	15	kulnig	kulnig	PROPN
aijssr-329	164	16	,	,	PUNCT
aijssr-329	164	17	a.	a.	NOUN
aijssr-329	164	18	(	(	PUNCT
aijssr-329	164	19	2011	2011	NUM
aijssr-329	164	20	)	)	PUNCT
aijssr-329	164	21	.	.	PUNCT
aijssr-329	165	1	key	key	ADJ
aijssr-329	165	2	drivers	driver	NOUN
aijssr-329	165	3	of	of	ADP
aijssr-329	165	4	airline	airline	NOUN
aijssr-329	165	5	loyalty	loyalty	NOUN
aijssr-329	165	6	.	.	PUNCT
aijssr-329	166	1	tourism	tourism	NOUN
aijssr-329	166	2	management	management	NOUN
aijssr-329	166	3	,	,	PUNCT
aijssr-329	166	4	32	32	NUM
aijssr-329	166	5	(	(	PUNCT
aijssr-329	166	6	5	5	NUM
aijssr-329	166	7	)	)	PUNCT
aijssr-329	166	8	,	,	PUNCT
aijssr-329	166	9	1020	1020	NUM
aijssr-329	166	10	–	–	PUNCT
aijssr-329	166	11	1026	1026	NUM
aijssr-329	166	12	.	.	PUNCT
aijssr-329	167	1	http://dx.doi.org/10.1016/j.tourman.2010.08.014	http://dx.doi.org/10.1016/j.tourman.2010.08.014	PROPN
aijssr-329	167	2	fadare	fadare	PROPN
aijssr-329	167	3	,	,	PUNCT
aijssr-329	167	4	s.	s.	PROPN
aijssr-329	167	5	o	o	PROPN
aijssr-329	167	6	,	,	PUNCT
aijssr-329	167	7	&	&	CCONJ
aijssr-329	167	8	adeniran	adeniran	PROPN
aijssr-329	167	9	,	,	PUNCT
aijssr-329	167	10	a.	a.	NOUN
aijssr-329	167	11	o.	o.	NOUN
aijssr-329	167	12	(	(	PUNCT
aijssr-329	167	13	2018	2018	NUM
aijssr-329	167	14	)	)	PUNCT
aijssr-329	167	15	.	.	PUNCT
aijssr-329	168	1	comparative	comparative	ADJ
aijssr-329	168	2	analysis	analysis	NOUN
aijssr-329	168	3	of	of	ADP
aijssr-329	168	4	public	public	ADJ
aijssr-329	168	5	operated	operate	VERB
aijssr-329	168	6	airport	airport	NOUN
aijssr-329	168	7	terminal	terminal	NOUN
aijssr-329	168	8	and	and	CCONJ
aijssr-329	168	9	concessioned	concessione	VERB
aijssr-329	168	10	airport	airport	NOUN
aijssr-329	168	11	terminal	terminal	NOUN
aijssr-329	168	12	in	in	ADP
aijssr-329	168	13	lagos	lagos	PROPN
aijssr-329	168	14	,	,	PUNCT
aijssr-329	168	15	nigeria	nigeria	PROPN
aijssr-329	168	16	.	.	PUNCT
aijssr-329	169	1	discovery	discovery	PROPN
aijssr-329	169	2	,	,	PUNCT
aijssr-329	169	3	54(272	54(272	NOUN
aijssr-329	169	4	)	)	PUNCT
aijssr-329	169	5	,	,	PUNCT
aijssr-329	169	6	304	304	NUM
aijssr-329	169	7	-	-	SYM
aijssr-329	169	8	318	318	NUM
aijssr-329	169	9	fernandes	fernande	NOUN
aijssr-329	169	10	,	,	PUNCT
aijssr-329	169	11	e.	e.	PROPN
aijssr-329	169	12	,	,	PUNCT
aijssr-329	169	13	&	&	CCONJ
aijssr-329	169	14	pacheco	pacheco	PROPN
aijssr-329	169	15	,	,	PUNCT
aijssr-329	169	16	r.	r.	PROPN
aijssr-329	169	17	r.	r.	PROPN
aijssr-329	169	18	(	(	PUNCT
aijssr-329	169	19	2002	2002	NUM
aijssr-329	169	20	)	)	PUNCT
aijssr-329	169	21	.	.	PUNCT
aijssr-329	170	1	efficient	efficient	ADJ
aijssr-329	170	2	use	use	NOUN
aijssr-329	170	3	of	of	ADP
aijssr-329	170	4	airport	airport	NOUN
aijssr-329	170	5	capacity	capacity	NOUN
aijssr-329	170	6	.	.	PUNCT
aijssr-329	171	1	transportation	transportation	NOUN
aijssr-329	171	2	research	research	NOUN
aijssr-329	171	3	part	part	NOUN
aijssr-329	171	4	a	a	PRON
aijssr-329	171	5	,	,	PUNCT
aijssr-329	171	6	36	36	NUM
aijssr-329	171	7	(	(	PUNCT
aijssr-329	171	8	3	3	NUM
aijssr-329	171	9	)	)	PUNCT
aijssr-329	171	10	,	,	PUNCT
aijssr-329	171	11	225–238	225–238	NUM
aijssr-329	171	12	.	.	PUNCT
aijssr-329	172	1	http://dx.doi.org/10.1016/s0965-8564(00)00046-x	http://dx.doi.org/10.1016/s0965-8564(00)00046-x	PROPN
aijssr-329	172	2	gandomi	gandomi	NOUN
aijssr-329	172	3	,	,	PUNCT
aijssr-329	172	4	a.	a.	NOUN
aijssr-329	172	5	,	,	PUNCT
aijssr-329	172	6	&	&	CCONJ
aijssr-329	172	7	zolfaghari	zolfaghari	PROPN
aijssr-329	172	8	,	,	PUNCT
aijssr-329	172	9	s.	s.	PROPN
aijssr-329	172	10	(	(	PUNCT
aijssr-329	172	11	2013	2013	NUM
aijssr-329	172	12	)	)	PUNCT
aijssr-329	172	13	.	.	PUNCT
aijssr-329	173	1	profitability	profitability	NOUN
aijssr-329	173	2	of	of	ADP
aijssr-329	173	3	loyalty	loyalty	NOUN
aijssr-329	173	4	reward	reward	NOUN
aijssr-329	173	5	programs	program	NOUN
aijssr-329	173	6	:	:	PUNCT
aijssr-329	173	7	an	an	DET
aijssr-329	173	8	analytical	analytical	ADJ
aijssr-329	173	9	investigation	investigation	NOUN
aijssr-329	173	10	.	.	PUNCT
aijssr-329	174	1	omega	omega	NOUN
aijssr-329	174	2	,	,	PUNCT
aijssr-329	174	3	41	41	NUM
aijssr-329	174	4	(	(	PUNCT
aijssr-329	174	5	4	4	NUM
aijssr-329	174	6	)	)	PUNCT
aijssr-329	174	7	,	,	PUNCT
aijssr-329	174	8	797–807	797–807	NUM
aijssr-329	174	9	.	.	PUNCT
aijssr-329	174	10	http://dx.doi.org/10.1016/j.omega.2012.10.003	http://dx.doi.org/10.1016/j.omega.2012.10.003	PROPN
aijssr-329	174	11	gilbert	gilbert	PROPN
aijssr-329	174	12	,	,	PUNCT
aijssr-329	174	13	d.	d.	PROPN
aijssr-329	174	14	,	,	PUNCT
aijssr-329	174	15	&	&	CCONJ
aijssr-329	174	16	wong	wong	PROPN
aijssr-329	174	17	,	,	PUNCT
aijssr-329	174	18	r.	r.	PROPN
aijssr-329	174	19	(	(	PUNCT
aijssr-329	174	20	2003	2003	NUM
aijssr-329	174	21	)	)	PUNCT
aijssr-329	174	22	.	.	PUNCT
aijssr-329	175	1	passenger	passenger	NOUN
aijssr-329	175	2	expectations	expectation	NOUN
aijssr-329	175	3	and	and	CCONJ
aijssr-329	175	4	airlines	airline	NOUN
aijssr-329	175	5	services	service	NOUN
aijssr-329	175	6	:	:	PUNCT
aijssr-329	175	7	a	a	DET
aijssr-329	175	8	hong	hong	PROPN
aijssr-329	175	9	kong	kong	PROPN
aijssr-329	175	10	based	base	VERB
aijssr-329	175	11	study	study	NOUN
aijssr-329	175	12	.	.	PUNCT
aijssr-329	176	1	tourism	tourism	NOUN
aijssr-329	176	2	management	management	NOUN
aijssr-329	176	3	,	,	PUNCT
aijssr-329	176	4	24	24	NUM
aijssr-329	176	5	,	,	PUNCT
aijssr-329	176	6	519–532	519–532	NUM
aijssr-329	176	7	.	.	PUNCT
aijssr-329	177	1	http://dx.doi.org/10.1016/s0261-5177(03)00002-5	http://dx.doi.org/10.1016/s0261-5177(03)00002-5	ADJ
aijssr-329	177	2	hill	hill	PROPN
aijssr-329	177	3	,	,	PUNCT
aijssr-329	177	4	n.	n.	NOUN
aijssr-329	177	5	,	,	PUNCT
aijssr-329	177	6	roche	roche	PROPN
aijssr-329	177	7	,	,	PUNCT
aijssr-329	177	8	g.	g.	PROPN
aijssr-329	177	9	,	,	PUNCT
aijssr-329	177	10	&	&	CCONJ
aijssr-329	177	11	allen	allen	PROPN
aijssr-329	177	12	,	,	PUNCT
aijssr-329	177	13	r.	r.	PROPN
aijssr-329	177	14	(	(	PUNCT
aijssr-329	177	15	2007	2007	NUM
aijssr-329	177	16	)	)	PUNCT
aijssr-329	177	17	.	.	PUNCT
aijssr-329	178	1	customer	customer	NOUN
aijssr-329	178	2	satisfaction	satisfaction	NOUN
aijssr-329	178	3	:	:	PUNCT
aijssr-329	178	4	the	the	DET
aijssr-329	178	5	customer	customer	NOUN
aijssr-329	178	6	experience	experience	NOUN
aijssr-329	178	7	through	through	ADP
aijssr-329	178	8	the	the	DET
aijssr-329	178	9	customer	customer	NOUN
aijssr-329	178	10	's	's	PART
aijssr-329	178	11	eyes	eye	NOUN
aijssr-329	178	12	.	.	PUNCT
aijssr-329	179	1	the	the	DET
aijssr-329	179	2	leadership	leadership	NOUN
aijssr-329	179	3	factor	factor	NOUN
aijssr-329	179	4	,	,	PUNCT
aijssr-329	179	5	125	125	NUM
aijssr-329	179	6	p.	p.	PROPN
aijssr-329	179	7	johnston	johnston	PROPN
aijssr-329	179	8	,	,	PUNCT
aijssr-329	179	9	r.	r.	PROPN
aijssr-329	179	10	(	(	PUNCT
aijssr-329	179	11	1995	1995	NUM
aijssr-329	179	12	)	)	PUNCT
aijssr-329	179	13	.	.	PUNCT
aijssr-329	180	1	the	the	DET
aijssr-329	180	2	determinants	determinant	NOUN
aijssr-329	180	3	of	of	ADP
aijssr-329	180	4	service	service	NOUN
aijssr-329	180	5	quality	quality	NOUN
aijssr-329	180	6	:	:	PUNCT
aijssr-329	180	7	satisfiers	satisfier	NOUN
aijssr-329	180	8	and	and	CCONJ
aijssr-329	180	9	dissatisfiers	dissatisfier	NOUN
aijssr-329	180	10	.	.	PUNCT
aijssr-329	181	1	international	international	ADJ
aijssr-329	181	2	journal	journal	PROPN
aijssr-329	181	3	of	of	ADP
aijssr-329	181	4	service	service	NOUN
aijssr-329	181	5	industry	industry	NOUN
aijssr-329	181	6	management	management	NOUN
aijssr-329	181	7	,	,	PUNCT
aijssr-329	181	8	6	6	NUM
aijssr-329	181	9	(	(	PUNCT
aijssr-329	181	10	5	5	NUM
aijssr-329	181	11	)	)	PUNCT
aijssr-329	181	12	,	,	PUNCT
aijssr-329	181	13	53–71	53–71	NOUN
aijssr-329	181	14	.	.	PUNCT
aijssr-329	182	1	lubbe	lubbe	PROPN
aijssr-329	182	2	,	,	PUNCT
aijssr-329	182	3	b.	b.	PROPN
aijssr-329	182	4	,	,	PUNCT
aijssr-329	182	5	douglas	douglas	PROPN
aijssr-329	182	6	,	,	PUNCT
aijssr-329	182	7	a.	a.	PROPN
aijssr-329	182	8	,	,	PUNCT
aijssr-329	182	9	&	&	CCONJ
aijssr-329	182	10	zambellis	zambellis	PROPN
aijssr-329	182	11	,	,	PUNCT
aijssr-329	182	12	j.	j.	PROPN
aijssr-329	182	13	(	(	PUNCT
aijssr-329	182	14	2011	2011	NUM
aijssr-329	182	15	)	)	PUNCT
aijssr-329	182	16	.	.	PUNCT
aijssr-329	183	1	an	an	DET
aijssr-329	183	2	application	application	NOUN
aijssr-329	183	3	of	of	ADP
aijssr-329	183	4	the	the	DET
aijssr-329	183	5	airport	airport	NOUN
aijssr-329	183	6	service	service	NOUN
aijssr-329	183	7	quality	quality	NOUN
aijssr-329	183	8	model	model	NOUN
aijssr-329	183	9	in	in	ADP
aijssr-329	183	10	south	south	PROPN
aijssr-329	183	11	africa	africa	PROPN
aijssr-329	183	12	.	.	PUNCT
aijssr-329	184	1	journal	journal	PROPN
aijssr-329	184	2	of	of	ADP
aijssr-329	184	3	air	air	PROPN
aijssr-329	184	4	transport	transport	PROPN
aijssr-329	184	5	management	management	NOUN
aijssr-329	184	6	,	,	PUNCT
aijssr-329	184	7	17	17	NUM
aijssr-329	184	8	(	(	PUNCT
aijssr-329	184	9	4	4	NUM
aijssr-329	184	10	)	)	PUNCT
aijssr-329	184	11	,	,	PUNCT
aijssr-329	184	12	224–227	224–227	NUM
aijssr-329	184	13	.	.	PUNCT
aijssr-329	185	1	norazah	norazah	NOUN
aijssr-329	185	2	mohd	mohd	PROPN
aijssr-329	185	3	,	,	PUNCT
aijssr-329	185	4	s.	s.	PROPN
aijssr-329	185	5	(	(	PUNCT
aijssr-329	185	6	2014	2014	NUM
aijssr-329	185	7	)	)	PUNCT
aijssr-329	185	8	.	.	PUNCT
aijssr-329	186	1	passenger	passenger	NOUN
aijssr-329	186	2	satisfaction	satisfaction	NOUN
aijssr-329	186	3	with	with	ADP
aijssr-329	186	4	airline	airline	NOUN
aijssr-329	186	5	service	service	NOUN
aijssr-329	186	6	quality	quality	NOUN
aijssr-329	186	7	in	in	ADP
aijssr-329	186	8	malaysia	malaysia	PROPN
aijssr-329	186	9	:	:	PUNCT
aijssr-329	186	10	a	a	DET
aijssr-329	186	11	structural	structural	ADJ
aijssr-329	186	12	equation	equation	NOUN
aijssr-329	186	13	modeling	modeling	NOUN
aijssr-329	186	14	approach	approach	NOUN
aijssr-329	186	15	.	.	PUNCT
aijssr-329	187	1	research	research	NOUN
aijssr-329	187	2	in	in	ADP
aijssr-329	187	3	transportation	transportation	NOUN
aijssr-329	187	4	business	business	NOUN
aijssr-329	187	5	&	&	CCONJ
aijssr-329	187	6	management	management	PROPN
aijssr-329	187	7	,	,	PUNCT
aijssr-329	187	8	in	in	ADP
aijssr-329	187	9	press	press	NOUN
aijssr-329	187	10	,	,	PUNCT
aijssr-329	187	11	corrected	correct	VERB
aijssr-329	187	12	proof	proof	NOUN
aijssr-329	187	13	.	.	PUNCT
aijssr-329	188	1	pabedinskaitė	pabedinskaitė	NOUN
aijssr-329	188	2	,	,	PUNCT
aijssr-329	188	3	a.	a.	NOUN
aijssr-329	188	4	,	,	PUNCT
aijssr-329	188	5	&	&	CCONJ
aijssr-329	188	6	akstinaitė	akstinaitė	PROPN
aijssr-329	188	7	,	,	PUNCT
aijssr-329	188	8	v.	v.	PROPN
aijssr-329	188	9	(	(	PUNCT
aijssr-329	188	10	2014	2014	NUM
aijssr-329	188	11	)	)	PUNCT
aijssr-329	188	12	.	.	PUNCT
aijssr-329	189	1	evaluation	evaluation	NOUN
aijssr-329	189	2	of	of	ADP
aijssr-329	189	3	the	the	DET
aijssr-329	189	4	airport	airport	NOUN
aijssr-329	189	5	service	service	NOUN
aijssr-329	189	6	quality	quality	NOUN
aijssr-329	189	7	.	.	PUNCT
aijssr-329	190	1	procedia	procedia	PROPN
aijssr-329	190	2	social	social	ADJ
aijssr-329	190	3	and	and	CCONJ
aijssr-329	190	4	behavioral	behavioral	ADJ
aijssr-329	190	5	sciences	science	NOUN
aijssr-329	190	6	,	,	PUNCT
aijssr-329	190	7	110	110	NUM
aijssr-329	190	8	,	,	PUNCT
aijssr-329	190	9	398–409	398–409	NUM
aijssr-329	190	10	.	.	PUNCT
aijssr-329	191	1	park	park	PROPN
aijssr-329	191	2	,	,	PUNCT
aijssr-329	191	3	j.	j.	PROPN
aijssr-329	191	4	,	,	PUNCT
aijssr-329	191	5	robertson	robertson	PROPN
aijssr-329	191	6	,	,	PUNCT
aijssr-329	191	7	r.	r.	PROPN
aijssr-329	191	8	,	,	PUNCT
aijssr-329	191	9	&	&	CCONJ
aijssr-329	191	10	wu	wu	PROPN
aijssr-329	191	11	,	,	PUNCT
aijssr-329	191	12	c.	c.	PROPN
aijssr-329	191	13	(	(	PUNCT
aijssr-329	191	14	2004	2004	NUM
aijssr-329	191	15	)	)	PUNCT
aijssr-329	191	16	.	.	PUNCT
aijssr-329	192	1	the	the	DET
aijssr-329	192	2	effect	effect	NOUN
aijssr-329	192	3	of	of	ADP
aijssr-329	192	4	airline	airline	NOUN
aijssr-329	192	5	service	service	NOUN
aijssr-329	192	6	quality	quality	NOUN
aijssr-329	192	7	on	on	ADP
aijssr-329	192	8	passengers	passenger	NOUN
aijssr-329	192	9	’	'	PUNCT
aijssr-329	192	10	behavioral	behavioral	ADJ
aijssr-329	192	11	intentions	intention	NOUN
aijssr-329	192	12	:	:	PUNCT
aijssr-329	192	13	a	a	DET
aijssr-329	192	14	korean	korean	ADJ
aijssr-329	192	15	case	case	NOUN
aijssr-329	192	16	study	study	NOUN
aijssr-329	192	17	.	.	PUNCT
aijssr-329	193	1	journal	journal	PROPN
aijssr-329	193	2	of	of	ADP
aijssr-329	193	3	air	air	PROPN
aijssr-329	193	4	transport	transport	PROPN
aijssr-329	193	5	management	management	NOUN
aijssr-329	193	6	,	,	PUNCT
aijssr-329	193	7	10	10	NUM
aijssr-329	193	8	,	,	PUNCT
aijssr-329	193	9	435–439	435–439	NUM
aijssr-329	193	10	.	.	PUNCT
aijssr-329	194	1	park	park	PROPN
aijssr-329	194	2	,	,	PUNCT
aijssr-329	194	3	j	j	PROPN
aijssr-329	194	4	-	-	PROPN
aijssr-329	194	5	w.	w.	PROPN
aijssr-329	194	6	(	(	PUNCT
aijssr-329	194	7	2007	2007	NUM
aijssr-329	194	8	)	)	PUNCT
aijssr-329	194	9	.	.	PUNCT
aijssr-329	195	1	passenger	passenger	NOUN
aijssr-329	195	2	perceptions	perception	NOUN
aijssr-329	195	3	of	of	ADP
aijssr-329	195	4	service	service	NOUN
aijssr-329	195	5	quality	quality	NOUN
aijssr-329	195	6	:	:	PUNCT
aijssr-329	195	7	korean	korean	ADJ
aijssr-329	195	8	and	and	CCONJ
aijssr-329	195	9	australian	australian	ADJ
aijssr-329	195	10	case	case	NOUN
aijssr-329	195	11	studies	study	NOUN
aijssr-329	195	12	.	.	PUNCT
aijssr-329	196	1	journal	journal	PROPN
aijssr-329	196	2	of	of	ADP
aijssr-329	196	3	air	air	PROPN
aijssr-329	196	4	transport	transport	PROPN
aijssr-329	196	5	management	management	NOUN
aijssr-329	196	6	,	,	PUNCT
aijssr-329	196	7	13	13	NUM
aijssr-329	196	8	(	(	PUNCT
aijssr-329	196	9	4	4	NUM
aijssr-329	196	10	)	)	PUNCT
aijssr-329	196	11	,	,	PUNCT
aijssr-329	196	12	238–242	238–242	NUM
aijssr-329	196	13	.	.	PUNCT
aijssr-329	197	1	petrick	petrick	PROPN
aijssr-329	197	2	,	,	PUNCT
aijssr-329	197	3	j.	j.	PROPN
aijssr-329	197	4	f.	f.	PROPN
aijssr-329	197	5	,	,	PUNCT
aijssr-329	197	6	&	&	CCONJ
aijssr-329	197	7	backman	backman	PROPN
aijssr-329	197	8	,	,	PUNCT
aijssr-329	197	9	s.	s.	PROPN
aijssr-329	197	10	j.	j.	PROPN
aijssr-329	197	11	(	(	PUNCT
aijssr-329	197	12	2002	2002	NUM
aijssr-329	197	13	)	)	PUNCT
aijssr-329	197	14	.	.	PUNCT
aijssr-329	198	1	an	an	DET
aijssr-329	198	2	examination	examination	NOUN
aijssr-329	198	3	of	of	ADP
aijssr-329	198	4	the	the	DET
aijssr-329	198	5	construct	construct	NOUN
aijssr-329	198	6	of	of	ADP
aijssr-329	198	7	perceived	perceive	VERB
aijssr-329	198	8	value	value	NOUN
aijssr-329	198	9	for	for	ADP
aijssr-329	198	10	the	the	DET
aijssr-329	198	11	prediction	prediction	NOUN
aijssr-329	198	12	of	of	ADP
aijssr-329	198	13	golf	golf	NOUN
aijssr-329	198	14	travelers	traveler	NOUN
aijssr-329	198	15	’	'	PUNCT
aijssr-329	198	16	intentions	intention	NOUN
aijssr-329	198	17	to	to	PART
aijssr-329	198	18	revisit	revisit	VERB
aijssr-329	198	19	.	.	PUNCT
aijssr-329	199	1	journal	journal	PROPN
aijssr-329	199	2	of	of	ADP
aijssr-329	199	3	travel	travel	NOUN
aijssr-329	199	4	research	research	NOUN
aijssr-329	199	5	,	,	PUNCT
aijssr-329	199	6	41	41	NUM
aijssr-329	199	7	(	(	PUNCT
aijssr-329	199	8	1	1	NUM
aijssr-329	199	9	)	)	PUNCT
aijssr-329	199	10	,	,	PUNCT
aijssr-329	199	11	38–45	38–45	NUM
aijssr-329	199	12	.	.	PUNCT
aijssr-329	200	1	saha	saha	PROPN
aijssr-329	200	2	,	,	PUNCT
aijssr-329	200	3	g.c	g.c	PROPN
aijssr-329	200	4	.	.	PROPN
aijssr-329	200	5	,	,	PUNCT
aijssr-329	200	6	&	&	CCONJ
aijssr-329	200	7	theingi	theingi	PROPN
aijssr-329	200	8	,	,	PUNCT
aijssr-329	200	9	a.	a.	NOUN
aijssr-329	200	10	(	(	PUNCT
aijssr-329	200	11	2009	2009	NUM
aijssr-329	200	12	)	)	PUNCT
aijssr-329	200	13	.	.	PUNCT
aijssr-329	201	1	service	service	NOUN
aijssr-329	201	2	quality	quality	NOUN
aijssr-329	201	3	,	,	PUNCT
aijssr-329	201	4	satisfaction	satisfaction	NOUN
aijssr-329	201	5	,	,	PUNCT
aijssr-329	201	6	and	and	CCONJ
aijssr-329	201	7	behavioural	behavioural	ADJ
aijssr-329	201	8	intentions	intention	NOUN
aijssr-329	201	9	:	:	PUNCT
aijssr-329	201	10	a	a	DET
aijssr-329	201	11	study	study	NOUN
aijssr-329	201	12	of	of	ADP
aijssr-329	201	13	low	low	ADJ
aijssr-329	201	14	-	-	PUNCT
aijssr-329	201	15	cost	cost	NOUN
aijssr-329	201	16	airline	airline	NOUN
aijssr-329	201	17	carriers	carrier	NOUN
aijssr-329	201	18	in	in	ADP
aijssr-329	201	19	thailand	thailand	PROPN
aijssr-329	201	20	.	.	PUNCT
aijssr-329	202	1	managerial	managerial	ADJ
aijssr-329	202	2	service	service	NOUN
aijssr-329	202	3	quality	quality	NOUN
aijssr-329	202	4	,	,	PUNCT
aijssr-329	202	5	19	19	NUM
aijssr-329	202	6	(	(	PUNCT
aijssr-329	202	7	3	3	NUM
aijssr-329	202	8	)	)	PUNCT
aijssr-329	202	9	,	,	PUNCT
aijssr-329	202	10	350–372	350–372	NUM
aijssr-329	202	11	.	.	PUNCT
aijssr-329	203	1	sergejs	sergejs	NOUN
aijssr-329	203	2	,	,	PUNCT
aijssr-329	203	3	p.	p.	NOUN
aijssr-329	203	4	,	,	PUNCT
aijssr-329	203	5	&	&	CCONJ
aijssr-329	203	6	ksenija	ksenija	PROPN
aijssr-329	203	7	,	,	PUNCT
aijssr-329	203	8	i.	i.	PROPN
aijssr-329	203	9	(	(	PUNCT
aijssr-329	203	10	2015	2015	NUM
aijssr-329	203	11	)	)	PUNCT
aijssr-329	203	12	.	.	PUNCT
aijssr-329	204	1	factor	factor	NOUN
aijssr-329	204	2	analysis	analysis	NOUN
aijssr-329	204	3	of	of	ADP
aijssr-329	204	4	passengers	passenger	NOUN
aijssr-329	204	5	’	'	PUNCT
aijssr-329	204	6	satisfaction	satisfaction	NOUN
aijssr-329	204	7	at	at	ADP
aijssr-329	204	8	riga	riga	PROPN
aijssr-329	204	9	international	international	ADJ
aijssr-329	204	10	airport	airport	NOUN
aijssr-329	204	11	.	.	PUNCT
aijssr-329	205	1	economics	economic	NOUN
aijssr-329	205	2	and	and	CCONJ
aijssr-329	205	3	business	business	NOUN
aijssr-329	205	4	,	,	PUNCT
aijssr-329	205	5	27	27	NUM
aijssr-329	205	6	,	,	PUNCT
aijssr-329	205	7	46	46	NUM
aijssr-329	205	8	-	-	SYM
aijssr-329	205	9	52	52	NUM
aijssr-329	205	10	.	.	PUNCT
aijssr-329	206	1	doi	doi	NOUN
aijssr-329	206	2	:	:	PUNCT
aijssr-329	206	3	10.1515	10.1515	NUM
aijssr-329	206	4	/	/	SYM
aijssr-329	206	5	eb-2015	eb-2015	PROPN
aijssr-329	206	6	-	-	PUNCT
aijssr-329	206	7	0007	0007	NUM
aijssr-329	206	8	.	.	PUNCT
aijssr-329	207	1	steven	steven	PROPN
aijssr-329	207	2	,	,	PUNCT
aijssr-329	207	3	a.b	a.b	PROPN
aijssr-329	207	4	.	.	PROPN
aijssr-329	207	5	,	,	PUNCT
aijssr-329	207	6	dong	dong	PROPN
aijssr-329	207	7	,	,	PUNCT
aijssr-329	207	8	y.	y.	PROPN
aijssr-329	207	9	,	,	PUNCT
aijssr-329	207	10	&	&	CCONJ
aijssr-329	207	11	dresner	dresner	NOUN
aijssr-329	207	12	,	,	PUNCT
aijssr-329	207	13	m.	m.	NOUN
aijssr-329	207	14	(	(	PUNCT
aijssr-329	207	15	2012	2012	NUM
aijssr-329	207	16	)	)	PUNCT
aijssr-329	207	17	.	.	PUNCT
aijssr-329	208	1	linkages	linkage	NOUN
aijssr-329	208	2	between	between	ADP
aijssr-329	208	3	customer	customer	NOUN
aijssr-329	208	4	service	service	NOUN
aijssr-329	208	5	,	,	PUNCT
aijssr-329	208	6	customer	customer	NOUN
aijssr-329	208	7	satisfaction	satisfaction	NOUN
aijssr-329	208	8	and	and	CCONJ
aijssr-329	208	9	performance	performance	NOUN
aijssr-329	208	10	in	in	ADP
aijssr-329	208	11	the	the	DET
aijssr-329	208	12	airline	airline	NOUN
aijssr-329	208	13	industry	industry	NOUN
aijssr-329	208	14	:	:	PUNCT
aijssr-329	208	15	investigation	investigation	NOUN
aijssr-329	208	16	of	of	ADP
aijssr-329	208	17	non	non	NOUN
aijssr-329	208	18	-	-	NOUN
aijssr-329	208	19	linearities	linearity	NOUN
aijssr-329	208	20	and	and	CCONJ
aijssr-329	208	21	moderating	moderating	NOUN
aijssr-329	208	22	effects	effect	NOUN
aijssr-329	208	23	.	.	PUNCT
aijssr-329	209	1	transportation	transportation	NOUN
aijssr-329	209	2	research	research	NOUN
aijssr-329	209	3	part	part	NOUN
aijssr-329	209	4	e	e	NOUN
aijssr-329	209	5	:	:	PUNCT
aijssr-329	209	6	logistics	logistic	NOUN
aijssr-329	209	7	and	and	CCONJ
aijssr-329	209	8	transportation	transportation	NOUN
aijssr-329	209	9	review	review	NOUN
aijssr-329	209	10	,	,	PUNCT
aijssr-329	209	11	48	48	NUM
aijssr-329	209	12	(	(	PUNCT
aijssr-329	209	13	4	4	NUM
aijssr-329	209	14	)	)	PUNCT
aijssr-329	209	15	,	,	PUNCT
aijssr-329	209	16	743–754	743–754	NUM
aijssr-329	209	17	.	.	PUNCT
aijssr-329	210	1	warne	warne	PROPN
aijssr-329	210	2	,	,	PUNCT
aijssr-329	210	3	r.	r.	PROPN
aijssr-329	210	4	t.	t.	PROPN
aijssr-329	210	5	,	,	PUNCT
aijssr-329	210	6	&	&	CCONJ
aijssr-329	210	7	larsen	larsen	PROPN
aijssr-329	210	8	,	,	PUNCT
aijssr-329	210	9	r.	r.	PROPN
aijssr-329	210	10	(	(	PUNCT
aijssr-329	210	11	2014	2014	NUM
aijssr-329	210	12	)	)	PUNCT
aijssr-329	210	13	.	.	PUNCT
aijssr-329	211	1	evaluating	evaluate	VERB
aijssr-329	211	2	a	a	DET
aijssr-329	211	3	proposed	propose	VERB
aijssr-329	211	4	modification	modification	NOUN
aijssr-329	211	5	of	of	ADP
aijssr-329	211	6	the	the	DET
aijssr-329	211	7	guttman	guttman	NOUN
aijssr-329	211	8	rule	rule	NOUN
aijssr-329	211	9	for	for	ADP
aijssr-329	211	10	determining	determine	VERB
aijssr-329	211	11	the	the	DET
aijssr-329	211	12	number	number	NOUN
aijssr-329	211	13	of	of	ADP
aijssr-329	211	14	factors	factor	NOUN
aijssr-329	211	15	in	in	ADP
aijssr-329	211	16	an	an	DET
aijssr-329	211	17	exploratory	exploratory	ADJ
aijssr-329	211	18	factor	factor	NOUN
aijssr-329	211	19	analysis	analysis	NOUN
aijssr-329	211	20	.	.	PUNCT
aijssr-329	212	1	psychological	psychological	ADJ
aijssr-329	212	2	test	test	NOUN
aijssr-329	212	3	and	and	CCONJ
aijssr-329	212	4	assessment	assessment	NOUN
aijssr-329	212	5	modeling	modeling	NOUN
aijssr-329	212	6	,	,	PUNCT
aijssr-329	212	7	56	56	NUM
aijssr-329	212	8	,	,	PUNCT
aijssr-329	212	9	104–123	104–123	NUM
aijssr-329	212	10	.	.	PUNCT
aijssr-329	213	1	wittman	wittman	PROPN
aijssr-329	213	2	,	,	PUNCT
aijssr-329	213	3	m.	m.	PROPN
aijssr-329	213	4	d.	d.	PROPN
aijssr-329	213	5	(	(	PUNCT
aijssr-329	213	6	2014	2014	NUM
aijssr-329	213	7	)	)	PUNCT
aijssr-329	213	8	.	.	PUNCT
aijssr-329	213	9	are	be	AUX
aijssr-329	213	10	low	low	ADJ
aijssr-329	213	11	-	-	PUNCT
aijssr-329	213	12	cost	cost	NOUN
aijssr-329	213	13	carrier	carrier	NOUN
aijssr-329	213	14	passengers	passenger	NOUN
aijssr-329	213	15	less	less	ADV
aijssr-329	213	16	likely	likely	ADJ
aijssr-329	213	17	to	to	PART
aijssr-329	213	18	complain	complain	VERB
aijssr-329	213	19	about	about	ADP
aijssr-329	213	20	service	service	NOUN
aijssr-329	213	21	quality	quality	NOUN
aijssr-329	213	22	?	?	PUNCT
aijssr-329	214	1	journal	journal	NOUN
aijssr-329	214	2	of	of	ADP
aijssr-329	214	3	air	air	PROPN
aijssr-329	214	4	transport	transport	PROPN
aijssr-329	214	5	management	management	NOUN
aijssr-329	214	6	,	,	PUNCT
aijssr-329	214	7	35	35	NUM
aijssr-329	214	8	,	,	PUNCT
aijssr-329	214	9	64–71	64–71	NOUN
aijssr-329	214	10	.	.	PUNCT
aijssr-329	215	1	copyrights	copyright	VERB
aijssr-329	215	2	copyright	copyright	NOUN
aijssr-329	215	3	for	for	ADP
aijssr-329	215	4	this	this	DET
aijssr-329	215	5	article	article	NOUN
aijssr-329	215	6	is	be	AUX
aijssr-329	215	7	retained	retain	VERB
aijssr-329	215	8	by	by	ADP
aijssr-329	215	9	the	the	DET
aijssr-329	215	10	author(s	author(s	PROPN
aijssr-329	215	11	)	)	PUNCT
aijssr-329	215	12	,	,	PUNCT
aijssr-329	215	13	with	with	ADP
aijssr-329	215	14	first	first	ADJ
aijssr-329	215	15	publication	publication	NOUN
aijssr-329	215	16	rights	right	NOUN
aijssr-329	215	17	granted	grant	VERB
aijssr-329	215	18	to	to	ADP
aijssr-329	215	19	the	the	DET
aijssr-329	215	20	journal	journal	NOUN
aijssr-329	215	21	.	.	PUNCT
aijssr-329	216	1	this	this	PRON
aijssr-329	216	2	is	be	AUX
aijssr-329	216	3	an	an	DET
aijssr-329	216	4	open	open	ADJ
aijssr-329	216	5	-	-	PUNCT
aijssr-329	216	6	access	access	NOUN
aijssr-329	216	7	article	article	NOUN
aijssr-329	216	8	distributed	distribute	VERB
aijssr-329	216	9	under	under	ADP
aijssr-329	216	10	the	the	DET
aijssr-329	216	11	terms	term	NOUN
aijssr-329	216	12	and	and	CCONJ
aijssr-329	216	13	conditions	condition	NOUN
aijssr-329	216	14	of	of	ADP
aijssr-329	216	15	the	the	DET
aijssr-329	216	16	creative	creative	ADJ
aijssr-329	216	17	commons	common	NOUN
aijssr-329	216	18	attribution	attribution	NOUN
aijssr-329	216	19	license	license	NOUN
aijssr-329	216	20	(	(	PUNCT
aijssr-329	216	21	http://creativecommons.org/licenses/by/4.0/	http://creativecommons.org/licenses/by/4.0/	PROPN
aijssr-329	216	22	)	)	PUNCT
aijssr-329	216	23	.	.	PUNCT