id	sid	tid	token	lemma	pos
ajahs-470	1	1	pa	pa	PROPN
ajahs-470	1	2	ge	ge	PROPN
ajahs-470	1	3	1	1	NUM
ajahs-470	1	4	indexed	index	VERB
ajahs-470	1	5	in	in	ADP
ajahs-470	1	6	pa	pa	PROPN
ajahs-470	1	7	ge	ge	PROPN
ajahs-470	1	8	12	12	NUM
ajahs-470	1	9	3	3	NUM
ajahs-470	1	10	american	american	PROPN
ajahs-470	1	11	journal	journal	PROPN
ajahs-470	1	12	of	of	ADP
ajahs-470	1	13	arts	art	NOUN
ajahs-470	1	14	and	and	CCONJ
ajahs-470	1	15	human	human	ADJ
ajahs-470	1	16	science	science	NOUN
ajahs-470	1	17	(	(	PUNCT
ajahs-470	1	18	ajahs	ajahs	ADJ
ajahs-470	1	19	)	)	PUNCT
ajahs-470	1	20	service	service	NOUN
ajahs-470	1	21	compact	compact	NOUN
ajahs-470	1	22	with	with	ADP
ajahs-470	1	23	all	all	DET
ajahs-470	1	24	nigerians	nigerians	PROPN
ajahs-470	1	25	(	(	PUNCT
ajahs-470	1	26	servicom	servicom	ADJ
ajahs-470	1	27	)	)	PUNCT
ajahs-470	1	28	and	and	CCONJ
ajahs-470	1	29	service	service	NOUN
ajahs-470	1	30	delivery	delivery	NOUN
ajahs-470	1	31	in	in	ADP
ajahs-470	1	32	the	the	DET
ajahs-470	1	33	nigerian	nigerian	ADJ
ajahs-470	1	34	public	public	ADJ
ajahs-470	1	35	service	service	NOUN
ajahs-470	1	36	:	:	PUNCT
ajahs-470	1	37	an	an	DET
ajahs-470	1	38	appraisal	appraisal	NOUN
ajahs-470	1	39	tukur	tukur	NOUN
ajahs-470	1	40	,	,	PUNCT
ajahs-470	1	41	mustafa	mustafa	PROPN
ajahs-470	1	42	adedeji1	adedeji1	PROPN
ajahs-470	1	43	*	*	PROPN
ajahs-470	1	44	volume	volume	NOUN
ajahs-470	1	45	1	1	NUM
ajahs-470	1	46	issue	issue	NOUN
ajahs-470	1	47	2	2	NUM
ajahs-470	1	48	,	,	PUNCT
ajahs-470	1	49	year	year	NOUN
ajahs-470	1	50	2022	2022	NUM
ajahs-470	1	51	issn	issn	X
ajahs-470	1	52	:	:	PUNCT
ajahs-470	1	53	2832	2832	NUM
ajahs-470	1	54	-	-	PUNCT
ajahs-470	1	55	451x	451x	NUM
ajahs-470	1	56	(	(	PUNCT
ajahs-470	1	57	online	online	ADJ
ajahs-470	1	58	)	)	PUNCT
ajahs-470	1	59	doi	doi	NOUN
ajahs-470	1	60	:	:	PUNCT
ajahs-470	1	61	https://doi.org/10.54536/ajahs.v1i2.470	https://doi.org/10.54536/ajahs.v1i2.470	VERB
ajahs-470	1	62	https://journals.e-palli.com/home/index.php/ajahs	https://journals.e-palli.com/home/index.php/ajahs	NUM
ajahs-470	1	63	article	article	NOUN
ajahs-470	1	64	information	information	NOUN
ajahs-470	1	65	abstract	abstract	ADV
ajahs-470	1	66	received	receive	VERB
ajahs-470	1	67	:	:	PUNCT
ajahs-470	1	68	august	august	PROPN
ajahs-470	1	69	06	06	NUM
ajahs-470	1	70	,	,	PUNCT
ajahs-470	1	71	2022	2022	NUM
ajahs-470	1	72	accepted	accept	VERB
ajahs-470	1	73	:	:	PUNCT
ajahs-470	1	74	august	august	PROPN
ajahs-470	1	75	12	12	NUM
ajahs-470	1	76	,	,	PUNCT
ajahs-470	1	77	2022	2022	NUM
ajahs-470	1	78	published	publish	VERB
ajahs-470	1	79	:	:	PUNCT
ajahs-470	1	80	august	august	PROPN
ajahs-470	1	81	16	16	NUM
ajahs-470	1	82	,	,	PUNCT
ajahs-470	1	83	2022	2022	NUM
ajahs-470	1	84	over	over	ADP
ajahs-470	1	85	the	the	DET
ajahs-470	1	86	years	year	NOUN
ajahs-470	1	87	,	,	PUNCT
ajahs-470	1	88	poor	poor	ADJ
ajahs-470	1	89	service	service	NOUN
ajahs-470	1	90	delivery	delivery	NOUN
ajahs-470	1	91	has	have	AUX
ajahs-470	1	92	been	be	AUX
ajahs-470	1	93	identified	identify	VERB
ajahs-470	1	94	as	as	ADP
ajahs-470	1	95	one	one	NUM
ajahs-470	1	96	major	major	ADJ
ajahs-470	1	97	deficit	deficit	NOUN
ajahs-470	1	98	noted	note	VERB
ajahs-470	1	99	with	with	ADP
ajahs-470	1	100	the	the	DET
ajahs-470	1	101	nigerian	nigerian	ADJ
ajahs-470	1	102	public	public	ADJ
ajahs-470	1	103	service	service	NOUN
ajahs-470	1	104	.	.	PUNCT
ajahs-470	2	1	this	this	PRON
ajahs-470	2	2	has	have	AUX
ajahs-470	2	3	elicited	elicit	VERB
ajahs-470	2	4	much	much	ADJ
ajahs-470	2	5	of	of	ADP
ajahs-470	2	6	intellectual	intellectual	ADJ
ajahs-470	2	7	debates	debate	NOUN
ajahs-470	2	8	and	and	CCONJ
ajahs-470	2	9	scholarly	scholarly	ADJ
ajahs-470	2	10	interventions	intervention	NOUN
ajahs-470	2	11	which	which	PRON
ajahs-470	2	12	have	have	AUX
ajahs-470	2	13	been	be	AUX
ajahs-470	2	14	devoted	devote	VERB
ajahs-470	2	15	to	to	PART
ajahs-470	2	16	underscore	underscore	VERB
ajahs-470	2	17	the	the	DET
ajahs-470	2	18	negative	negative	ADJ
ajahs-470	2	19	perception	perception	NOUN
ajahs-470	2	20	of	of	ADP
ajahs-470	2	21	poor	poor	ADJ
ajahs-470	2	22	service	service	NOUN
ajahs-470	2	23	delivery	delivery	NOUN
ajahs-470	2	24	in	in	ADP
ajahs-470	2	25	the	the	DET
ajahs-470	2	26	nigerian	nigerian	ADJ
ajahs-470	2	27	public	public	ADJ
ajahs-470	2	28	service	service	NOUN
ajahs-470	2	29	.	.	PUNCT
ajahs-470	3	1	efforts	effort	NOUN
ajahs-470	3	2	to	to	PART
ajahs-470	3	3	change	change	VERB
ajahs-470	3	4	the	the	DET
ajahs-470	3	5	service	service	NOUN
ajahs-470	3	6	delivery	delivery	NOUN
ajahs-470	3	7	orientation	orientation	NOUN
ajahs-470	3	8	of	of	ADP
ajahs-470	3	9	the	the	DET
ajahs-470	3	10	nigerian	nigerian	ADJ
ajahs-470	3	11	public	public	ADJ
ajahs-470	3	12	sector	sector	NOUN
ajahs-470	3	13	through	through	ADP
ajahs-470	3	14	introducing	introduce	VERB
ajahs-470	3	15	a	a	DET
ajahs-470	3	16	new	new	ADJ
ajahs-470	3	17	service	service	NOUN
ajahs-470	3	18	delivery	delivery	NOUN
ajahs-470	3	19	philosophy	philosophy	NOUN
ajahs-470	3	20	have	have	AUX
ajahs-470	3	21	also	also	ADV
ajahs-470	3	22	received	receive	VERB
ajahs-470	3	23	some	some	DET
ajahs-470	3	24	attentions	attention	NOUN
ajahs-470	3	25	.	.	PUNCT
ajahs-470	4	1	the	the	DET
ajahs-470	4	2	servicom	servicom	PROPN
ajahs-470	4	3	charter	charter	NOUN
ajahs-470	4	4	,	,	PUNCT
ajahs-470	4	5	as	as	SCONJ
ajahs-470	4	6	introduced	introduce	VERB
ajahs-470	4	7	in	in	ADP
ajahs-470	4	8	march	march	PROPN
ajahs-470	4	9	,	,	PUNCT
ajahs-470	4	10	2004	2004	NUM
ajahs-470	4	11	becomes	become	VERB
ajahs-470	4	12	the	the	DET
ajahs-470	4	13	binding	bind	VERB
ajahs-470	4	14	document	document	NOUN
ajahs-470	4	15	that	that	PRON
ajahs-470	4	16	mandates	mandate	VERB
ajahs-470	4	17	all	all	DET
ajahs-470	4	18	government	government	NOUN
ajahs-470	4	19	institutions	institution	NOUN
ajahs-470	4	20	on	on	ADP
ajahs-470	4	21	effective	effective	ADJ
ajahs-470	4	22	and	and	CCONJ
ajahs-470	4	23	efficient	efficient	ADJ
ajahs-470	4	24	delivery	delivery	NOUN
ajahs-470	4	25	of	of	ADP
ajahs-470	4	26	services	service	NOUN
ajahs-470	4	27	to	to	ADP
ajahs-470	4	28	the	the	DET
ajahs-470	4	29	nigerian	nigerian	ADJ
ajahs-470	4	30	public	public	NOUN
ajahs-470	4	31	.	.	PUNCT
ajahs-470	5	1	this	this	DET
ajahs-470	5	2	paper	paper	NOUN
ajahs-470	5	3	adopted	adopt	VERB
ajahs-470	5	4	a	a	DET
ajahs-470	5	5	literaturebased	literaturebase	VERB
ajahs-470	5	6	approach	approach	NOUN
ajahs-470	5	7	to	to	PART
ajahs-470	5	8	underpin	underpin	VERB
ajahs-470	5	9	the	the	DET
ajahs-470	5	10	context	context	NOUN
ajahs-470	5	11	while	while	NOUN
ajahs-470	5	12	,	,	PUNCT
ajahs-470	5	13	interrogating	interrogate	VERB
ajahs-470	5	14	the	the	DET
ajahs-470	5	15	need	need	NOUN
ajahs-470	5	16	for	for	ADP
ajahs-470	5	17	improved	improved	ADJ
ajahs-470	5	18	service	service	NOUN
ajahs-470	5	19	delivery	delivery	NOUN
ajahs-470	5	20	in	in	ADP
ajahs-470	5	21	the	the	DET
ajahs-470	5	22	nigerian	nigerian	ADJ
ajahs-470	5	23	public	public	ADJ
ajahs-470	5	24	service	service	NOUN
ajahs-470	5	25	.	.	PUNCT
ajahs-470	6	1	findings	finding	NOUN
ajahs-470	6	2	from	from	ADP
ajahs-470	6	3	this	this	DET
ajahs-470	6	4	study	study	NOUN
ajahs-470	6	5	argued	argue	VERB
ajahs-470	6	6	that	that	SCONJ
ajahs-470	6	7	,	,	PUNCT
ajahs-470	6	8	the	the	DET
ajahs-470	6	9	servicom	servicom	ADJ
ajahs-470	6	10	charter	charter	NOUN
ajahs-470	6	11	is	be	AUX
ajahs-470	6	12	challenged	challenge	VERB
ajahs-470	6	13	by	by	ADP
ajahs-470	6	14	its	its	PRON
ajahs-470	6	15	operational	operational	ADJ
ajahs-470	6	16	environment	environment	NOUN
ajahs-470	6	17	as	as	ADP
ajahs-470	6	18	a	a	DET
ajahs-470	6	19	working	work	VERB
ajahs-470	6	20	document	document	NOUN
ajahs-470	6	21	for	for	ADP
ajahs-470	6	22	the	the	DET
ajahs-470	6	23	reorientation	reorientation	NOUN
ajahs-470	6	24	of	of	ADP
ajahs-470	6	25	the	the	DET
ajahs-470	6	26	nigerian	nigerian	ADJ
ajahs-470	6	27	public	public	ADJ
ajahs-470	6	28	service	service	NOUN
ajahs-470	6	29	and	and	CCONJ
ajahs-470	6	30	the	the	DET
ajahs-470	6	31	citizenry	citizenry	NOUN
ajahs-470	6	32	towards	towards	ADP
ajahs-470	6	33	effective	effective	ADJ
ajahs-470	6	34	and	and	CCONJ
ajahs-470	6	35	efficient	efficient	ADJ
ajahs-470	6	36	service	service	NOUN
ajahs-470	6	37	delivery	delivery	NOUN
ajahs-470	6	38	.	.	PUNCT
ajahs-470	7	1	the	the	DET
ajahs-470	7	2	paper	paper	NOUN
ajahs-470	7	3	concluded	conclude	VERB
ajahs-470	7	4	that	that	SCONJ
ajahs-470	7	5	,	,	PUNCT
ajahs-470	7	6	for	for	SCONJ
ajahs-470	7	7	servicom	servicom	ADJ
ajahs-470	7	8	charter	charter	NOUN
ajahs-470	7	9	to	to	PART
ajahs-470	7	10	achieve	achieve	VERB
ajahs-470	7	11	the	the	DET
ajahs-470	7	12	objectives	objective	NOUN
ajahs-470	7	13	of	of	ADP
ajahs-470	7	14	the	the	DET
ajahs-470	7	15	changing	change	VERB
ajahs-470	7	16	narratives	narrative	NOUN
ajahs-470	7	17	of	of	ADP
ajahs-470	7	18	poor	poor	ADJ
ajahs-470	7	19	service	service	NOUN
ajahs-470	7	20	delivery	delivery	NOUN
ajahs-470	7	21	in	in	ADP
ajahs-470	7	22	the	the	DET
ajahs-470	7	23	nigerian	nigerian	ADJ
ajahs-470	7	24	public	public	ADJ
ajahs-470	7	25	service	service	NOUN
ajahs-470	7	26	,	,	PUNCT
ajahs-470	7	27	measures	measure	NOUN
ajahs-470	7	28	are	be	AUX
ajahs-470	7	29	also	also	ADV
ajahs-470	7	30	required	require	VERB
ajahs-470	7	31	for	for	ADP
ajahs-470	7	32	the	the	DET
ajahs-470	7	33	appropriate	appropriate	ADJ
ajahs-470	7	34	compliance	compliance	NOUN
ajahs-470	7	35	of	of	ADP
ajahs-470	7	36	its	its	PRON
ajahs-470	7	37	laudable	laudable	ADJ
ajahs-470	7	38	objectives	objective	NOUN
ajahs-470	7	39	in	in	ADP
ajahs-470	7	40	the	the	DET
ajahs-470	7	41	nigerian	nigerian	ADJ
ajahs-470	7	42	public	public	ADJ
ajahs-470	7	43	service	service	NOUN
ajahs-470	7	44	at	at	ADP
ajahs-470	7	45	large	large	ADJ
ajahs-470	7	46	.	.	PUNCT
ajahs-470	8	1	keywords	keyword	VERB
ajahs-470	8	2	service	service	NOUN
ajahs-470	8	3	delivery	delivery	NOUN
ajahs-470	8	4	,	,	PUNCT
ajahs-470	8	5	service	service	NOUN
ajahs-470	8	6	charter	charter	NOUN
ajahs-470	8	7	,	,	PUNCT
ajahs-470	8	8	public	public	ADJ
ajahs-470	8	9	service	service	NOUN
ajahs-470	8	10	1	1	NUM
ajahs-470	8	11	department	department	NOUN
ajahs-470	8	12	of	of	ADP
ajahs-470	8	13	political	political	ADJ
ajahs-470	8	14	science	science	NOUN
ajahs-470	8	15	,	,	PUNCT
ajahs-470	8	16	lagos	lagos	NOUN
ajahs-470	8	17	state	state	PROPN
ajahs-470	8	18	university	university	PROPN
ajahs-470	8	19	,	,	PUNCT
ajahs-470	8	20	ojo	ojo	NOUN
ajahs-470	8	21	,	,	PUNCT
ajahs-470	8	22	lagos	lago	NOUN
ajahs-470	8	23	,	,	PUNCT
ajahs-470	8	24	nigeria	nigeria	PROPN
ajahs-470	8	25	.	.	PUNCT
ajahs-470	9	1	*	*	PUNCT
ajahs-470	9	2	corresponding	correspond	VERB
ajahs-470	9	3	author	author	NOUN
ajahs-470	9	4	’s	’s	PART
ajahs-470	9	5	e	e	NOUN
ajahs-470	9	6	-	-	NOUN
ajahs-470	9	7	mail	mail	NOUN
ajahs-470	9	8	:	:	PUNCT
ajahs-470	9	9	mustafaadedjitukur@gmail.com	mustafaadedjitukur@gmail.com	X
ajahs-470	9	10	introduction	introduction	NOUN
ajahs-470	9	11	the	the	DET
ajahs-470	9	12	primary	primary	ADJ
ajahs-470	9	13	purpose	purpose	NOUN
ajahs-470	9	14	of	of	ADP
ajahs-470	9	15	government	government	NOUN
ajahs-470	9	16	and	and	CCONJ
ajahs-470	9	17	by	by	ADP
ajahs-470	9	18	implication	implication	NOUN
ajahs-470	9	19	,	,	PUNCT
ajahs-470	9	20	the	the	DET
ajahs-470	9	21	public	public	ADJ
ajahs-470	9	22	service	service	NOUN
ajahs-470	9	23	is	be	AUX
ajahs-470	9	24	to	to	PART
ajahs-470	9	25	improve	improve	VERB
ajahs-470	9	26	quality	quality	NOUN
ajahs-470	9	27	of	of	ADP
ajahs-470	9	28	life	life	NOUN
ajahs-470	9	29	of	of	ADP
ajahs-470	9	30	citizens	citizen	NOUN
ajahs-470	9	31	through	through	ADP
ajahs-470	9	32	effective	effective	ADJ
ajahs-470	9	33	and	and	CCONJ
ajahs-470	9	34	efficient	efficient	ADJ
ajahs-470	9	35	services	service	NOUN
ajahs-470	9	36	provided	provide	VERB
ajahs-470	9	37	by	by	ADP
ajahs-470	9	38	the	the	DET
ajahs-470	9	39	institutions	institution	NOUN
ajahs-470	9	40	established	establish	VERB
ajahs-470	9	41	by	by	ADP
ajahs-470	9	42	the	the	DET
ajahs-470	9	43	state	state	NOUN
ajahs-470	9	44	for	for	ADP
ajahs-470	9	45	this	this	DET
ajahs-470	9	46	purpose	purpose	NOUN
ajahs-470	9	47	.	.	PUNCT
ajahs-470	10	1	for	for	ADP
ajahs-470	10	2	the	the	DET
ajahs-470	10	3	citizens	citizen	NOUN
ajahs-470	10	4	,	,	PUNCT
ajahs-470	10	5	there	there	PRON
ajahs-470	10	6	is	be	VERB
ajahs-470	10	7	also	also	ADV
ajahs-470	10	8	a	a	DET
ajahs-470	10	9	notion	notion	NOUN
ajahs-470	10	10	that	that	SCONJ
ajahs-470	10	11	public	public	ADJ
ajahs-470	10	12	institutions	institution	NOUN
ajahs-470	10	13	have	have	AUX
ajahs-470	10	14	a	a	DET
ajahs-470	10	15	social	social	ADJ
ajahs-470	10	16	obligation	obligation	NOUN
ajahs-470	10	17	to	to	PART
ajahs-470	10	18	render	render	VERB
ajahs-470	10	19	service	service	NOUN
ajahs-470	10	20	and	and	CCONJ
ajahs-470	10	21	therefore	therefore	ADV
ajahs-470	10	22	have	have	VERB
ajahs-470	10	23	a	a	DET
ajahs-470	10	24	legitimate	legitimate	ADJ
ajahs-470	10	25	expectation	expectation	NOUN
ajahs-470	10	26	to	to	PART
ajahs-470	10	27	be	be	AUX
ajahs-470	10	28	provided	provide	VERB
ajahs-470	10	29	with	with	ADP
ajahs-470	10	30	quality	quality	NOUN
ajahs-470	10	31	services	service	NOUN
ajahs-470	10	32	.	.	PUNCT
ajahs-470	11	1	imperatively	imperatively	ADV
ajahs-470	11	2	,	,	PUNCT
ajahs-470	11	3	one	one	NUM
ajahs-470	11	4	of	of	ADP
ajahs-470	11	5	the	the	DET
ajahs-470	11	6	major	major	ADJ
ajahs-470	11	7	challenges	challenge	NOUN
ajahs-470	11	8	of	of	ADP
ajahs-470	11	9	government	government	NOUN
ajahs-470	11	10	and	and	CCONJ
ajahs-470	11	11	perhaps	perhaps	ADV
ajahs-470	11	12	,	,	PUNCT
ajahs-470	11	13	the	the	DET
ajahs-470	11	14	legitimate	legitimate	ADJ
ajahs-470	11	15	expectations	expectation	NOUN
ajahs-470	11	16	of	of	ADP
ajahs-470	11	17	the	the	DET
ajahs-470	11	18	citizens	citizen	NOUN
ajahs-470	11	19	of	of	ADP
ajahs-470	11	20	a	a	DET
ajahs-470	11	21	developing	develop	VERB
ajahs-470	11	22	country	country	NOUN
ajahs-470	11	23	as	as	SCONJ
ajahs-470	11	24	nigeria	nigeria	PROPN
ajahs-470	11	25	could	could	AUX
ajahs-470	11	26	be	be	AUX
ajahs-470	11	27	rightly	rightly	ADV
ajahs-470	11	28	located	locate	VERB
ajahs-470	11	29	in	in	ADP
ajahs-470	11	30	the	the	DET
ajahs-470	11	31	ability	ability	NOUN
ajahs-470	11	32	of	of	ADP
ajahs-470	11	33	the	the	DET
ajahs-470	11	34	public	public	ADJ
ajahs-470	11	35	service	service	NOUN
ajahs-470	11	36	to	to	PART
ajahs-470	11	37	adequately	adequately	ADV
ajahs-470	11	38	meet	meet	VERB
ajahs-470	11	39	up	up	ADP
ajahs-470	11	40	with	with	ADP
ajahs-470	11	41	the	the	DET
ajahs-470	11	42	task	task	NOUN
ajahs-470	11	43	of	of	ADP
ajahs-470	11	44	improving	improve	VERB
ajahs-470	11	45	the	the	DET
ajahs-470	11	46	quality	quality	NOUN
ajahs-470	11	47	of	of	ADP
ajahs-470	11	48	lives	life	NOUN
ajahs-470	11	49	of	of	ADP
ajahs-470	11	50	the	the	DET
ajahs-470	11	51	citizens	citizen	NOUN
ajahs-470	11	52	.	.	PUNCT
ajahs-470	12	1	consequently	consequently	ADV
ajahs-470	12	2	,	,	PUNCT
ajahs-470	12	3	public	public	ADJ
ajahs-470	12	4	service	service	NOUN
ajahs-470	12	5	delivery	delivery	NOUN
ajahs-470	12	6	in	in	ADP
ajahs-470	12	7	the	the	DET
ajahs-470	12	8	nigerian	nigerian	ADJ
ajahs-470	12	9	public	public	ADJ
ajahs-470	12	10	sector	sector	NOUN
ajahs-470	12	11	has	have	AUX
ajahs-470	12	12	been	be	AUX
ajahs-470	12	13	severally	severally	ADV
ajahs-470	12	14	described	describe	VERB
ajahs-470	12	15	as	as	ADP
ajahs-470	12	16	lacking	lack	VERB
ajahs-470	12	17	the	the	DET
ajahs-470	12	18	right	right	ADJ
ajahs-470	12	19	orientation	orientation	NOUN
ajahs-470	12	20	and	and	CCONJ
ajahs-470	12	21	attitude	attitude	NOUN
ajahs-470	12	22	for	for	ADP
ajahs-470	12	23	effectiveness	effectiveness	NOUN
ajahs-470	12	24	and	and	CCONJ
ajahs-470	12	25	efficiency	efficiency	NOUN
ajahs-470	12	26	.	.	PUNCT
ajahs-470	13	1	the	the	DET
ajahs-470	13	2	introduction	introduction	NOUN
ajahs-470	13	3	of	of	ADP
ajahs-470	13	4	service	service	NOUN
ajahs-470	13	5	compact	compact	ADJ
ajahs-470	13	6	with	with	ADP
ajahs-470	13	7	all	all	DET
ajahs-470	13	8	nigerians	nigerians	PROPN
ajahs-470	13	9	(	(	PUNCT
ajahs-470	13	10	servicom	servicom	NOUN
ajahs-470	13	11	)	)	PUNCT
ajahs-470	13	12	in	in	ADP
ajahs-470	13	13	march	march	PROPN
ajahs-470	13	14	2004	2004	NUM
ajahs-470	13	15	,	,	PUNCT
ajahs-470	13	16	as	as	ADP
ajahs-470	13	17	a	a	DET
ajahs-470	13	18	charter	charter	NOUN
ajahs-470	13	19	aimed	aim	VERB
ajahs-470	13	20	at	at	ADP
ajahs-470	13	21	driving	drive	VERB
ajahs-470	13	22	service	service	NOUN
ajahs-470	13	23	delivery	delivery	NOUN
ajahs-470	13	24	initiative	initiative	NOUN
ajahs-470	13	25	(	(	PUNCT
ajahs-470	13	26	sdi	sdi	PROPN
ajahs-470	13	27	)	)	PUNCT
ajahs-470	13	28	,	,	PUNCT
ajahs-470	13	29	and	and	CCONJ
ajahs-470	13	30	instilling	instill	VERB
ajahs-470	13	31	a	a	DET
ajahs-470	13	32	new	new	ADJ
ajahs-470	13	33	service	service	NOUN
ajahs-470	13	34	orientation	orientation	NOUN
ajahs-470	13	35	in	in	ADP
ajahs-470	13	36	the	the	DET
ajahs-470	13	37	nigerian	nigerian	ADJ
ajahs-470	13	38	public	public	ADJ
ajahs-470	13	39	service	service	NOUN
ajahs-470	13	40	sector	sector	NOUN
ajahs-470	13	41	came	come	VERB
ajahs-470	13	42	against	against	ADP
ajahs-470	13	43	the	the	DET
ajahs-470	13	44	backdrop	backdrop	NOUN
ajahs-470	13	45	of	of	ADP
ajahs-470	13	46	the	the	DET
ajahs-470	13	47	general	general	ADJ
ajahs-470	13	48	decadence	decadence	NOUN
ajahs-470	13	49	,	,	PUNCT
ajahs-470	13	50	inefficiency	inefficiency	NOUN
ajahs-470	13	51	and	and	CCONJ
ajahs-470	13	52	poor	poor	ADJ
ajahs-470	13	53	service	service	NOUN
ajahs-470	13	54	delivery	delivery	NOUN
ajahs-470	13	55	which	which	PRON
ajahs-470	13	56	have	have	AUX
ajahs-470	13	57	characterized	characterize	VERB
ajahs-470	13	58	the	the	DET
ajahs-470	13	59	nigerian	nigerian	ADJ
ajahs-470	13	60	public	public	ADJ
ajahs-470	13	61	service	service	NOUN
ajahs-470	13	62	delivery	delivery	NOUN
ajahs-470	13	63	system	system	NOUN
ajahs-470	13	64	.	.	PUNCT
ajahs-470	14	1	as	as	ADP
ajahs-470	14	2	a	a	DET
ajahs-470	14	3	policy	policy	NOUN
ajahs-470	14	4	measure	measure	NOUN
ajahs-470	14	5	,	,	PUNCT
ajahs-470	14	6	servicom	servicom	PROPN
ajahs-470	14	7	was	be	AUX
ajahs-470	14	8	conceived	conceive	VERB
ajahs-470	14	9	to	to	PART
ajahs-470	14	10	monitor	monitor	VERB
ajahs-470	14	11	the	the	DET
ajahs-470	14	12	service	service	NOUN
ajahs-470	14	13	delivery	delivery	NOUN
ajahs-470	14	14	in	in	ADP
ajahs-470	14	15	ministries	ministry	NOUN
ajahs-470	14	16	,	,	PUNCT
ajahs-470	14	17	departments	department	NOUN
ajahs-470	14	18	and	and	CCONJ
ajahs-470	14	19	agencies	agency	NOUN
ajahs-470	14	20	(	(	PUNCT
ajahs-470	14	21	mdas	mdas	PROPN
ajahs-470	14	22	)	)	PUNCT
ajahs-470	14	23	,	,	PUNCT
ajahs-470	14	24	in	in	ADP
ajahs-470	14	25	conformity	conformity	NOUN
ajahs-470	14	26	to	to	ADP
ajahs-470	14	27	the	the	DET
ajahs-470	14	28	citizen	citizen	NOUN
ajahs-470	14	29	’s	’s	PART
ajahs-470	14	30	expectations	expectation	NOUN
ajahs-470	14	31	,	,	PUNCT
ajahs-470	14	32	and	and	CCONJ
ajahs-470	14	33	also	also	ADV
ajahs-470	14	34	serves	serve	VERB
ajahs-470	14	35	as	as	ADP
ajahs-470	14	36	a	a	DET
ajahs-470	14	37	facilitating	facilitating	NOUN
ajahs-470	14	38	paradigm	paradigm	NOUN
ajahs-470	14	39	for	for	ADP
ajahs-470	14	40	social	social	ADJ
ajahs-470	14	41	accountability	accountability	NOUN
ajahs-470	14	42	framework	framework	NOUN
ajahs-470	14	43	of	of	ADP
ajahs-470	14	44	public	public	ADJ
ajahs-470	14	45	service	service	NOUN
ajahs-470	14	46	delivery	delivery	NOUN
ajahs-470	14	47	in	in	ADP
ajahs-470	14	48	nigeria	nigeria	PROPN
ajahs-470	14	49	.	.	PUNCT
ajahs-470	15	1	servicom	servicom	PROPN
ajahs-470	15	2	as	as	SCONJ
ajahs-470	15	3	conceived	conceive	VERB
ajahs-470	15	4	stands	stand	VERB
ajahs-470	15	5	to	to	PART
ajahs-470	15	6	promote	promote	VERB
ajahs-470	15	7	the	the	DET
ajahs-470	15	8	attitudinal	attitudinal	ADJ
ajahs-470	15	9	change	change	NOUN
ajahs-470	15	10	in	in	ADP
ajahs-470	15	11	the	the	DET
ajahs-470	15	12	citizenry	citizenry	NOUN
ajahs-470	15	13	,	,	PUNCT
ajahs-470	15	14	particularly	particularly	ADV
ajahs-470	15	15	with	with	ADP
ajahs-470	15	16	regard	regard	NOUN
ajahs-470	15	17	to	to	ADP
ajahs-470	15	18	their	their	PRON
ajahs-470	15	19	rights	right	NOUN
ajahs-470	15	20	to	to	PART
ajahs-470	15	21	demand	demand	VERB
ajahs-470	15	22	quality	quality	NOUN
ajahs-470	15	23	services	service	NOUN
ajahs-470	15	24	from	from	ADP
ajahs-470	15	25	the	the	DET
ajahs-470	15	26	mdas	mda	NOUN
ajahs-470	15	27	.	.	PUNCT
ajahs-470	16	1	it	it	PRON
ajahs-470	16	2	is	be	AUX
ajahs-470	16	3	a	a	DET
ajahs-470	16	4	social	social	ADJ
ajahs-470	16	5	contract	contract	NOUN
ajahs-470	16	6	between	between	ADP
ajahs-470	16	7	the	the	DET
ajahs-470	16	8	government	government	NOUN
ajahs-470	16	9	and	and	CCONJ
ajahs-470	16	10	the	the	DET
ajahs-470	16	11	people	people	NOUN
ajahs-470	16	12	which	which	PRON
ajahs-470	16	13	also	also	ADV
ajahs-470	16	14	empowers	empower	VERB
ajahs-470	16	15	the	the	DET
ajahs-470	16	16	citizenry	citizenry	NOUN
ajahs-470	16	17	to	to	PART
ajahs-470	16	18	demand	demand	VERB
ajahs-470	16	19	for	for	ADP
ajahs-470	16	20	good	good	ADJ
ajahs-470	16	21	services	service	NOUN
ajahs-470	16	22	when	when	SCONJ
ajahs-470	16	23	they	they	PRON
ajahs-470	16	24	require	require	VERB
ajahs-470	16	25	such	such	ADJ
ajahs-470	16	26	.	.	PUNCT
ajahs-470	17	1	accordingly	accordingly	ADV
ajahs-470	17	2	,	,	PUNCT
ajahs-470	17	3	the	the	DET
ajahs-470	17	4	servicom	servicom	ADJ
ajahs-470	17	5	charter	charter	NOUN
ajahs-470	17	6	requires	require	VERB
ajahs-470	17	7	all	all	DET
ajahs-470	17	8	mdas	mda	NOUN
ajahs-470	17	9	to	to	PART
ajahs-470	17	10	make	make	VERB
ajahs-470	17	11	public	public	ADJ
ajahs-470	17	12	,	,	PUNCT
ajahs-470	17	13	the	the	DET
ajahs-470	17	14	description	description	NOUN
ajahs-470	17	15	of	of	ADP
ajahs-470	17	16	their	their	PRON
ajahs-470	17	17	services	service	NOUN
ajahs-470	17	18	,	,	PUNCT
ajahs-470	17	19	mission	mission	NOUN
ajahs-470	17	20	,	,	PUNCT
ajahs-470	17	21	and	and	CCONJ
ajahs-470	17	22	vision	vision	NOUN
ajahs-470	17	23	statements	statement	NOUN
ajahs-470	17	24	;	;	PUNCT
ajahs-470	17	25	details	detail	NOUN
ajahs-470	17	26	about	about	ADP
ajahs-470	17	27	customers	customer	NOUN
ajahs-470	17	28	;	;	PUNCT
ajahs-470	17	29	service	service	NOUN
ajahs-470	17	30	delivery	delivery	NOUN
ajahs-470	17	31	that	that	PRON
ajahs-470	17	32	customers	customer	NOUN
ajahs-470	17	33	may	may	AUX
ajahs-470	17	34	expect	expect	VERB
ajahs-470	17	35	;	;	PUNCT
ajahs-470	17	36	and	and	CCONJ
ajahs-470	17	37	grievance	grievance	NOUN
ajahs-470	17	38	redress	redress	NOUN
ajahs-470	17	39	mechanism	mechanism	NOUN
ajahs-470	17	40	.	.	PUNCT
ajahs-470	18	1	in	in	ADP
ajahs-470	18	2	addition	addition	NOUN
ajahs-470	18	3	,	,	PUNCT
ajahs-470	18	4	the	the	DET
ajahs-470	18	5	charter	charter	NOUN
ajahs-470	18	6	must	must	AUX
ajahs-470	18	7	equally	equally	ADV
ajahs-470	18	8	contain	contain	VERB
ajahs-470	18	9	statement	statement	NOUN
ajahs-470	18	10	of	of	ADP
ajahs-470	18	11	service	service	NOUN
ajahs-470	18	12	requires	require	VERB
ajahs-470	18	13	from	from	ADP
ajahs-470	18	14	staff	staff	NOUN
ajahs-470	18	15	,	,	PUNCT
ajahs-470	18	16	management	management	NOUN
ajahs-470	18	17	,	,	PUNCT
ajahs-470	18	18	and	and	CCONJ
ajahs-470	18	19	customers	customer	NOUN
ajahs-470	18	20	,	,	PUNCT
ajahs-470	18	21	or	or	CCONJ
ajahs-470	18	22	even	even	ADV
ajahs-470	18	23	government	government	NOUN
ajahs-470	18	24	,	,	PUNCT
ajahs-470	18	25	in	in	ADP
ajahs-470	18	26	order	order	NOUN
ajahs-470	18	27	to	to	PART
ajahs-470	18	28	guarantee	guarantee	VERB
ajahs-470	18	29	the	the	DET
ajahs-470	18	30	delivery	delivery	NOUN
ajahs-470	18	31	of	of	ADP
ajahs-470	18	32	service	service	NOUN
ajahs-470	18	33	.	.	PUNCT
ajahs-470	19	1	this	this	PRON
ajahs-470	19	2	is	be	AUX
ajahs-470	19	3	referred	refer	VERB
ajahs-470	19	4	to	to	ADP
ajahs-470	19	5	as	as	ADP
ajahs-470	19	6	“	"	PUNCT
ajahs-470	19	7	the	the	DET
ajahs-470	19	8	other	other	ADJ
ajahs-470	19	9	half	half	NOUN
ajahs-470	19	10	of	of	ADP
ajahs-470	19	11	the	the	DET
ajahs-470	19	12	contract	contract	NOUN
ajahs-470	19	13	”	"	PUNCT
ajahs-470	19	14	(	(	PUNCT
ajahs-470	19	15	servicom	servicom	PROPN
ajahs-470	19	16	document	document	NOUN
ajahs-470	19	17	,	,	PUNCT
ajahs-470	19	18	2006	2006	NUM
ajahs-470	19	19	)	)	PUNCT
ajahs-470	19	20	.	.	PUNCT
ajahs-470	20	1	with	with	ADP
ajahs-470	20	2	the	the	DET
ajahs-470	20	3	avowal	avowal	NOUN
ajahs-470	20	4	commitment	commitment	NOUN
ajahs-470	20	5	of	of	ADP
ajahs-470	20	6	the	the	DET
ajahs-470	20	7	government	government	NOUN
ajahs-470	20	8	in	in	ADP
ajahs-470	20	9	the	the	DET
ajahs-470	20	10	pursuance	pursuance	NOUN
ajahs-470	20	11	of	of	ADP
ajahs-470	20	12	the	the	DET
ajahs-470	20	13	servicom	servicom	ADJ
ajahs-470	20	14	charter	charter	NOUN
ajahs-470	20	15	and	and	CCONJ
ajahs-470	20	16	particularly	particularly	ADV
ajahs-470	20	17	,	,	PUNCT
ajahs-470	20	18	on	on	ADP
ajahs-470	20	19	a	a	DET
ajahs-470	20	20	declaration	declaration	NOUN
ajahs-470	20	21	made	make	VERB
ajahs-470	20	22	by	by	ADP
ajahs-470	20	23	the	the	DET
ajahs-470	20	24	then	then	ADV
ajahs-470	20	25	president	president	PROPN
ajahs-470	20	26	olusegun	olusegun	PROPN
ajahs-470	20	27	obasanjo	obasanjo	PROPN
ajahs-470	20	28	led	lead	VERB
ajahs-470	20	29	administration	administration	NOUN
ajahs-470	20	30	with	with	ADP
ajahs-470	20	31	a	a	DET
ajahs-470	20	32	solemn	solemn	ADJ
ajahs-470	20	33	service	service	NOUN
ajahs-470	20	34	compact	compact	ADJ
ajahs-470	20	35	with	with	ADP
ajahs-470	20	36	all	all	DET
ajahs-470	20	37	nigerians	nigerians	PROPN
ajahs-470	20	38	in	in	ADP
ajahs-470	20	39	“	"	PUNCT
ajahs-470	20	40	providing	provide	VERB
ajahs-470	20	41	the	the	DET
ajahs-470	20	42	basic	basic	ADJ
ajahs-470	20	43	services	service	NOUN
ajahs-470	20	44	to	to	PART
ajahs-470	20	45	which	which	PRON
ajahs-470	20	46	each	each	DET
ajahs-470	20	47	citizen	citizen	NOUN
ajahs-470	20	48	is	be	AUX
ajahs-470	20	49	entitled	entitle	VERB
ajahs-470	20	50	in	in	ADP
ajahs-470	20	51	a	a	DET
ajahs-470	20	52	timely	timely	ADJ
ajahs-470	20	53	,	,	PUNCT
ajahs-470	20	54	fair	fair	ADJ
ajahs-470	20	55	,	,	PUNCT
ajahs-470	20	56	honest	honest	ADJ
ajahs-470	20	57	,	,	PUNCT
ajahs-470	20	58	effective	effective	ADJ
ajahs-470	20	59	and	and	CCONJ
ajahs-470	20	60	transparent	transparent	ADJ
ajahs-470	20	61	manner	manner	NOUN
ajahs-470	20	62	.	.	PUNCT
ajahs-470	20	63	”	"	PUNCT
ajahs-470	21	1	(	(	PUNCT
ajahs-470	21	2	adeyinka	adeyinka	NOUN
ajahs-470	21	3	and	and	CCONJ
ajahs-470	21	4	ema	ema	PROPN
ajahs-470	21	5	,	,	PUNCT
ajahs-470	21	6	2015	2015	NUM
ajahs-470	21	7	)	)	PUNCT
ajahs-470	21	8	.	.	PUNCT
ajahs-470	22	1	it	it	PRON
ajahs-470	22	2	is	be	AUX
ajahs-470	22	3	appropriate	appropriate	ADJ
ajahs-470	22	4	to	to	PART
ajahs-470	22	5	assert	assert	VERB
ajahs-470	22	6	that	that	SCONJ
ajahs-470	22	7	,	,	PUNCT
ajahs-470	22	8	government	government	NOUN
ajahs-470	22	9	is	be	AUX
ajahs-470	22	10	quite	quite	ADV
ajahs-470	22	11	aware	aware	ADJ
ajahs-470	22	12	of	of	ADP
ajahs-470	22	13	the	the	DET
ajahs-470	22	14	appalling	appalling	ADJ
ajahs-470	22	15	state	state	NOUN
ajahs-470	22	16	of	of	ADP
ajahs-470	22	17	service	service	NOUN
ajahs-470	22	18	delivery	delivery	NOUN
ajahs-470	22	19	and	and	CCONJ
ajahs-470	22	20	hence	hence	ADV
ajahs-470	22	21	,	,	PUNCT
ajahs-470	22	22	the	the	DET
ajahs-470	22	23	need	need	NOUN
ajahs-470	22	24	to	to	PART
ajahs-470	22	25	reverse	reverse	VERB
ajahs-470	22	26	the	the	DET
ajahs-470	22	27	trend	trend	NOUN
ajahs-470	22	28	with	with	ADP
ajahs-470	22	29	commitment	commitment	NOUN
ajahs-470	22	30	to	to	PART
ajahs-470	22	31	ensure	ensure	VERB
ajahs-470	22	32	that	that	SCONJ
ajahs-470	22	33	public	public	ADJ
ajahs-470	22	34	institutions	institution	NOUN
ajahs-470	22	35	live	live	VERB
ajahs-470	22	36	up	up	ADP
ajahs-470	22	37	to	to	ADP
ajahs-470	22	38	their	their	PRON
ajahs-470	22	39	expected	expect	VERB
ajahs-470	22	40	mandates	mandate	NOUN
ajahs-470	22	41	in	in	ADP
ajahs-470	22	42	term	term	NOUN
ajahs-470	22	43	of	of	ADP
ajahs-470	22	44	service	service	NOUN
ajahs-470	22	45	delivery	delivery	NOUN
ajahs-470	22	46	as	as	ADP
ajahs-470	22	47	a	a	DET
ajahs-470	22	48	further	further	ADJ
ajahs-470	22	49	assurance	assurance	NOUN
ajahs-470	22	50	of	of	ADP
ajahs-470	22	51	enhancing	enhance	VERB
ajahs-470	22	52	confidence	confidence	NOUN
ajahs-470	22	53	and	and	CCONJ
ajahs-470	22	54	accountability	accountability	NOUN
ajahs-470	22	55	in	in	ADP
ajahs-470	22	56	the	the	DET
ajahs-470	22	57	public	public	ADJ
ajahs-470	22	58	sector	sector	NOUN
ajahs-470	22	59	in	in	ADP
ajahs-470	22	60	general	general	ADJ
ajahs-470	22	61	.	.	PUNCT
ajahs-470	23	1	meanwhile	meanwhile	ADV
ajahs-470	23	2	,	,	PUNCT
ajahs-470	23	3	president	president	PROPN
ajahs-470	23	4	obasanjo	obasanjo	PROPN
ajahs-470	23	5	had	have	AUX
ajahs-470	23	6	made	make	VERB
ajahs-470	23	7	an	an	DET
ajahs-470	23	8	equal	equal	ADJ
ajahs-470	23	9	declaration	declaration	NOUN
ajahs-470	23	10	in	in	ADP
ajahs-470	23	11	june	june	PROPN
ajahs-470	23	12	,	,	PUNCT
ajahs-470	23	13	2003	2003	NUM
ajahs-470	23	14	asserting	assert	VERB
ajahs-470	23	15	the	the	DET
ajahs-470	23	16	fact	fact	NOUN
ajahs-470	23	17	of	of	ADP
ajahs-470	23	18	poor	poor	ADJ
ajahs-470	23	19	quality	quality	NOUN
ajahs-470	23	20	of	of	ADP
ajahs-470	23	21	service	service	NOUN
ajahs-470	23	22	delivery	delivery	NOUN
ajahs-470	23	23	in	in	ADP
ajahs-470	23	24	the	the	DET
ajahs-470	23	25	public	public	ADJ
ajahs-470	23	26	sector	sector	NOUN
ajahs-470	23	27	by	by	ADP
ajahs-470	23	28	stating	state	VERB
ajahs-470	23	29	that	that	SCONJ
ajahs-470	23	30	“	"	PUNCT
ajahs-470	23	31	nigerians	nigerian	NOUN
ajahs-470	23	32	have	have	VERB
ajahs-470	23	33	for	for	ADP
ajahs-470	23	34	too	too	ADV
ajahs-470	23	35	long	long	ADV
ajahs-470	23	36	,	,	PUNCT
ajahs-470	23	37	been	be	AUX
ajahs-470	23	38	feeling	feel	VERB
ajahs-470	23	39	short	short	ADJ
ajahs-470	23	40	changed	change	VERB
ajahs-470	23	41	by	by	ADP
ajahs-470	23	42	the	the	DET
ajahs-470	23	43	quality	quality	NOUN
ajahs-470	23	44	of	of	ADP
ajahs-470	23	45	public	public	ADJ
ajahs-470	23	46	service	service	NOUN
ajahs-470	23	47	delivery	delivery	NOUN
ajahs-470	23	48	.	.	PUNCT
ajahs-470	24	1	also	also	ADV
ajahs-470	24	2	,	,	PUNCT
ajahs-470	24	3	our	our	PRON
ajahs-470	24	4	public	public	ADJ
ajahs-470	24	5	offices	office	NOUN
ajahs-470	24	6	have	have	AUX
ajahs-470	24	7	over	over	ADP
ajahs-470	24	8	the	the	DET
ajahs-470	24	9	years	year	NOUN
ajahs-470	24	10	,	,	PUNCT
ajahs-470	24	11	being	be	AUX
ajahs-470	24	12	showcased	showcase	VERB
ajahs-470	24	13	for	for	ADP
ajahs-470	24	14	the	the	DET
ajahs-470	24	15	combined	combine	VERB
ajahs-470	24	16	evils	evil	NOUN
ajahs-470	24	17	of	of	ADP
ajahs-470	24	18	inefficiency	inefficiency	NOUN
ajahs-470	24	19	and	and	CCONJ
ajahs-470	24	20	corruption	corruption	NOUN
ajahs-470	24	21	https://doi.org/10.54536/ajahs.v1i2.470	https://doi.org/10.54536/ajahs.v1i2.470	ADP
ajahs-470	24	22	https://journals.e-palli.com/home/index.php/ajahs	https://journals.e-palli.com/home/index.php/ajah	NOUN
ajahs-470	24	23	mailto	mailto	NOUN
ajahs-470	24	24	:	:	PUNCT
ajahs-470	24	25	mustafaadedjitukur%40gmail.com?subject=	mustafaadedjitukur%40gmail.com?subject=	PROPN
ajahs-470	24	26	pa	pa	PROPN
ajahs-470	24	27	ge	ge	PROPN
ajahs-470	24	28	12	12	NUM
ajahs-470	24	29	4	4	NUM
ajahs-470	24	30	https://journals.e-palli.com/home/index.php/ajahs	https://journals.e-palli.com/home/index.php/ajah	NOUN
ajahs-470	24	31	am	be	AUX
ajahs-470	24	32	.	.	PUNCT
ajahs-470	25	1	j.	j.	PROPN
ajahs-470	25	2	arts	arts	PROPN
ajahs-470	25	3	hum	hum	PROPN
ajahs-470	25	4	.	.	PUNCT
ajahs-470	26	1	sci	sci	PROPN
ajahs-470	26	2	.	.	PUNCT
ajahs-470	26	3	1(2	1(2	NUM
ajahs-470	26	4	)	)	PUNCT
ajahs-470	26	5	123	123	NUM
ajahs-470	26	6	-	-	SYM
ajahs-470	26	7	127	127	NUM
ajahs-470	26	8	,	,	PUNCT
ajahs-470	26	9	2022	2022	NUM
ajahs-470	26	10	with	with	ADP
ajahs-470	26	11	impediments	impediment	NOUN
ajahs-470	26	12	of	of	ADP
ajahs-470	26	13	ineffective	ineffective	ADJ
ajahs-470	26	14	implementation	implementation	NOUN
ajahs-470	26	15	of	of	ADP
ajahs-470	26	16	government	government	NOUN
ajahs-470	26	17	policies	policy	NOUN
ajahs-470	26	18	.	.	PUNCT
ajahs-470	27	1	nigerians	nigerian	NOUN
ajahs-470	27	2	deserve	deserve	VERB
ajahs-470	27	3	better	well	ADJ
ajahs-470	27	4	,	,	PUNCT
ajahs-470	27	5	we	we	PRON
ajahs-470	27	6	will	will	AUX
ajahs-470	27	7	ensure	ensure	VERB
ajahs-470	27	8	that	that	SCONJ
ajahs-470	27	9	they	they	PRON
ajahs-470	27	10	get	get	VERB
ajahs-470	27	11	what	what	PRON
ajahs-470	27	12	is	be	AUX
ajahs-470	27	13	better	well	ADJ
ajahs-470	27	14	.	.	PUNCT
ajahs-470	27	15	”	"	PUNCT
ajahs-470	28	1	(	(	PUNCT
ajahs-470	28	2	adeyinka	adeyinka	NOUN
ajahs-470	28	3	and	and	CCONJ
ajahs-470	28	4	ema	ema	PROPN
ajahs-470	28	5	,	,	PUNCT
ajahs-470	28	6	2015	2015	NUM
ajahs-470	28	7	)	)	PUNCT
ajahs-470	28	8	.	.	PUNCT
ajahs-470	29	1	the	the	DET
ajahs-470	29	2	level	level	NOUN
ajahs-470	29	3	of	of	ADP
ajahs-470	29	4	decadence	decadence	NOUN
ajahs-470	29	5	in	in	ADP
ajahs-470	29	6	the	the	DET
ajahs-470	29	7	public	public	ADJ
ajahs-470	29	8	sector	sector	NOUN
ajahs-470	29	9	has	have	AUX
ajahs-470	29	10	also	also	ADV
ajahs-470	29	11	been	be	AUX
ajahs-470	29	12	identified	identify	VERB
ajahs-470	29	13	as	as	ADP
ajahs-470	29	14	a	a	DET
ajahs-470	29	15	major	major	ADJ
ajahs-470	29	16	factor	factor	NOUN
ajahs-470	29	17	which	which	PRON
ajahs-470	29	18	had	have	AUX
ajahs-470	29	19	impacted	impact	VERB
ajahs-470	29	20	negatively	negatively	ADV
ajahs-470	29	21	on	on	ADP
ajahs-470	29	22	the	the	DET
ajahs-470	29	23	quality	quality	NOUN
ajahs-470	29	24	of	of	ADP
ajahs-470	29	25	service	service	NOUN
ajahs-470	29	26	delivery	delivery	NOUN
ajahs-470	29	27	given	give	VERB
ajahs-470	29	28	the	the	DET
ajahs-470	29	29	environmental	environmental	ADJ
ajahs-470	29	30	and	and	CCONJ
ajahs-470	29	31	structural	structural	ADJ
ajahs-470	29	32	constraints	constraint	NOUN
ajahs-470	29	33	inhibiting	inhibit	VERB
ajahs-470	29	34	the	the	DET
ajahs-470	29	35	performances	performance	NOUN
ajahs-470	29	36	of	of	ADP
ajahs-470	29	37	public	public	ADJ
ajahs-470	29	38	sector	sector	NOUN
ajahs-470	29	39	personnel	personnel	NOUN
ajahs-470	29	40	.	.	PUNCT
ajahs-470	30	1	with	with	ADP
ajahs-470	30	2	plethora	plethora	ADV
ajahs-470	30	3	of	of	ADP
ajahs-470	30	4	reform	reform	NOUN
ajahs-470	30	5	policies	policy	NOUN
ajahs-470	30	6	put	put	VERB
ajahs-470	30	7	in	in	ADP
ajahs-470	30	8	place	place	NOUN
ajahs-470	30	9	by	by	ADP
ajahs-470	30	10	the	the	DET
ajahs-470	30	11	government	government	NOUN
ajahs-470	30	12	,	,	PUNCT
ajahs-470	30	13	there	there	PRON
ajahs-470	30	14	is	be	VERB
ajahs-470	30	15	obviously	obviously	ADV
ajahs-470	30	16	,	,	PUNCT
ajahs-470	30	17	a	a	DET
ajahs-470	30	18	determined	determined	ADJ
ajahs-470	30	19	effort	effort	NOUN
ajahs-470	30	20	to	to	PART
ajahs-470	30	21	change	change	VERB
ajahs-470	30	22	the	the	DET
ajahs-470	30	23	perception	perception	NOUN
ajahs-470	30	24	of	of	ADP
ajahs-470	30	25	the	the	DET
ajahs-470	30	26	public	public	ADJ
ajahs-470	30	27	service	service	NOUN
ajahs-470	30	28	delivery	delivery	NOUN
ajahs-470	30	29	system	system	NOUN
ajahs-470	30	30	in	in	ADP
ajahs-470	30	31	nigeria	nigeria	PROPN
ajahs-470	30	32	by	by	ADP
ajahs-470	30	33	building	build	VERB
ajahs-470	30	34	a	a	DET
ajahs-470	30	35	culture	culture	NOUN
ajahs-470	30	36	of	of	ADP
ajahs-470	30	37	accountability	accountability	NOUN
ajahs-470	30	38	and	and	CCONJ
ajahs-470	30	39	openness	openness	NOUN
ajahs-470	30	40	expected	expect	VERB
ajahs-470	30	41	in	in	ADP
ajahs-470	30	42	the	the	DET
ajahs-470	30	43	conduct	conduct	NOUN
ajahs-470	30	44	of	of	ADP
ajahs-470	30	45	government	government	NOUN
ajahs-470	30	46	businesses	business	NOUN
ajahs-470	30	47	.	.	PUNCT
ajahs-470	31	1	the	the	DET
ajahs-470	31	2	evidences	evidence	NOUN
ajahs-470	31	3	of	of	ADP
ajahs-470	31	4	the	the	DET
ajahs-470	31	5	decadence	decadence	NOUN
ajahs-470	31	6	in	in	ADP
ajahs-470	31	7	public	public	ADJ
ajahs-470	31	8	service	service	NOUN
ajahs-470	31	9	are	be	AUX
ajahs-470	31	10	abound	abound	ADJ
ajahs-470	31	11	,	,	PUNCT
ajahs-470	31	12	as	as	SCONJ
ajahs-470	31	13	could	could	AUX
ajahs-470	31	14	be	be	AUX
ajahs-470	31	15	reflected	reflect	VERB
ajahs-470	31	16	in	in	ADP
ajahs-470	31	17	most	most	ADJ
ajahs-470	31	18	of	of	ADP
ajahs-470	31	19	the	the	DET
ajahs-470	31	20	publicly	publicly	ADV
ajahs-470	31	21	-	-	PUNCT
ajahs-470	31	22	owned	own	VERB
ajahs-470	31	23	institutions	institution	NOUN
ajahs-470	31	24	charged	charge	VERB
ajahs-470	31	25	with	with	ADP
ajahs-470	31	26	the	the	DET
ajahs-470	31	27	provision	provision	NOUN
ajahs-470	31	28	of	of	ADP
ajahs-470	31	29	essential	essential	ADJ
ajahs-470	31	30	services	service	NOUN
ajahs-470	31	31	to	to	ADP
ajahs-470	31	32	the	the	DET
ajahs-470	31	33	members	member	NOUN
ajahs-470	31	34	of	of	ADP
ajahs-470	31	35	nigerian	nigerian	ADJ
ajahs-470	31	36	public	public	NOUN
ajahs-470	31	37	.	.	PUNCT
ajahs-470	32	1	the	the	DET
ajahs-470	32	2	nigerian	nigerian	ADJ
ajahs-470	32	3	citizens	citizen	NOUN
ajahs-470	32	4	hardly	hardly	ADV
ajahs-470	32	5	get	get	VERB
ajahs-470	32	6	the	the	DET
ajahs-470	32	7	real	real	ADJ
ajahs-470	32	8	value	value	NOUN
ajahs-470	32	9	for	for	ADP
ajahs-470	32	10	their	their	PRON
ajahs-470	32	11	civic	civic	ADJ
ajahs-470	32	12	commitment	commitment	NOUN
ajahs-470	32	13	particularly	particularly	ADV
ajahs-470	32	14	,	,	PUNCT
ajahs-470	32	15	in	in	ADP
ajahs-470	32	16	the	the	DET
ajahs-470	32	17	areas	area	NOUN
ajahs-470	32	18	of	of	ADP
ajahs-470	32	19	taxes	taxis	NOUN
ajahs-470	32	20	and	and	CCONJ
ajahs-470	32	21	levies	levy	NOUN
ajahs-470	32	22	,	,	PUNCT
ajahs-470	32	23	and	and	CCONJ
ajahs-470	32	24	even	even	ADV
ajahs-470	32	25	in	in	ADP
ajahs-470	32	26	the	the	DET
ajahs-470	32	27	obligations	obligation	NOUN
ajahs-470	32	28	of	of	ADP
ajahs-470	32	29	payment	payment	NOUN
ajahs-470	32	30	for	for	ADP
ajahs-470	32	31	services	service	NOUN
ajahs-470	32	32	being	be	AUX
ajahs-470	32	33	rendered	render	VERB
ajahs-470	32	34	by	by	ADP
ajahs-470	32	35	the	the	DET
ajahs-470	32	36	public	public	ADJ
ajahs-470	32	37	service	service	NOUN
ajahs-470	32	38	organizations	organization	NOUN
ajahs-470	32	39	in	in	ADP
ajahs-470	32	40	nigeria	nigeria	PROPN
ajahs-470	32	41	.	.	PUNCT
ajahs-470	33	1	there	there	PRON
ajahs-470	33	2	is	be	VERB
ajahs-470	33	3	no	no	DET
ajahs-470	33	4	doubting	doubt	VERB
ajahs-470	33	5	the	the	DET
ajahs-470	33	6	fact	fact	NOUN
ajahs-470	33	7	that	that	SCONJ
ajahs-470	33	8	,	,	PUNCT
ajahs-470	33	9	the	the	DET
ajahs-470	33	10	nigerian	nigerian	ADJ
ajahs-470	33	11	public	public	ADJ
ajahs-470	33	12	sector	sector	NOUN
ajahs-470	33	13	has	have	AUX
ajahs-470	33	14	been	be	AUX
ajahs-470	33	15	plagued	plague	VERB
ajahs-470	33	16	by	by	ADP
ajahs-470	33	17	series	series	NOUN
ajahs-470	33	18	of	of	ADP
ajahs-470	33	19	institutional	institutional	ADJ
ajahs-470	33	20	challenges	challenge	NOUN
ajahs-470	33	21	part	part	NOUN
ajahs-470	33	22	of	of	ADP
ajahs-470	33	23	which	which	PRON
ajahs-470	33	24	have	have	AUX
ajahs-470	33	25	also	also	ADV
ajahs-470	33	26	been	be	AUX
ajahs-470	33	27	identified	identify	VERB
ajahs-470	33	28	in	in	ADP
ajahs-470	33	29	the	the	DET
ajahs-470	33	30	absence	absence	NOUN
ajahs-470	33	31	of	of	ADP
ajahs-470	33	32	efficient	efficient	ADJ
ajahs-470	33	33	service	service	NOUN
ajahs-470	33	34	delivery	delivery	NOUN
ajahs-470	33	35	.	.	PUNCT
ajahs-470	34	1	the	the	DET
ajahs-470	34	2	pervasive	pervasive	ADJ
ajahs-470	34	3	poor	poor	ADJ
ajahs-470	34	4	social	social	ADJ
ajahs-470	34	5	services	service	NOUN
ajahs-470	34	6	orientation	orientation	NOUN
ajahs-470	34	7	has	have	AUX
ajahs-470	34	8	in	in	ADP
ajahs-470	34	9	many	many	ADJ
ajahs-470	34	10	instances	instance	NOUN
ajahs-470	34	11	,	,	PUNCT
ajahs-470	34	12	retarded	retard	VERB
ajahs-470	34	13	the	the	DET
ajahs-470	34	14	desired	desire	VERB
ajahs-470	34	15	national	national	ADJ
ajahs-470	34	16	growth	growth	NOUN
ajahs-470	34	17	and	and	CCONJ
ajahs-470	34	18	development	development	NOUN
ajahs-470	34	19	and	and	CCONJ
ajahs-470	34	20	consequently	consequently	ADV
ajahs-470	34	21	,	,	PUNCT
ajahs-470	34	22	promoted	promote	VERB
ajahs-470	34	23	other	other	ADJ
ajahs-470	34	24	social	social	ADJ
ajahs-470	34	25	vices	vice	NOUN
ajahs-470	34	26	as	as	ADP
ajahs-470	34	27	sharp	sharp	ADJ
ajahs-470	34	28	practices	practice	NOUN
ajahs-470	34	29	and	and	CCONJ
ajahs-470	34	30	corrupt	corrupt	ADJ
ajahs-470	34	31	tendencies	tendency	NOUN
ajahs-470	34	32	in	in	ADP
ajahs-470	34	33	the	the	DET
ajahs-470	34	34	public	public	ADJ
ajahs-470	34	35	sector	sector	NOUN
ajahs-470	34	36	.	.	PUNCT
ajahs-470	35	1	the	the	DET
ajahs-470	35	2	nature	nature	NOUN
ajahs-470	35	3	of	of	ADP
ajahs-470	35	4	service	service	NOUN
ajahs-470	35	5	delivery	delivery	NOUN
ajahs-470	35	6	in	in	ADP
ajahs-470	35	7	the	the	DET
ajahs-470	35	8	nigerian	nigerian	ADJ
ajahs-470	35	9	public	public	ADJ
ajahs-470	35	10	sector	sector	NOUN
ajahs-470	35	11	as	as	SCONJ
ajahs-470	35	12	earlier	early	ADV
ajahs-470	35	13	noted	note	VERB
ajahs-470	35	14	,	,	PUNCT
ajahs-470	35	15	has	have	AUX
ajahs-470	35	16	been	be	AUX
ajahs-470	35	17	largely	largely	ADV
ajahs-470	35	18	described	describe	VERB
ajahs-470	35	19	as	as	ADP
ajahs-470	35	20	“	"	PUNCT
ajahs-470	35	21	chaotic	chaotic	ADJ
ajahs-470	35	22	’’	’'	PUNCT
ajahs-470	35	23	,	,	PUNCT
ajahs-470	35	24	“	"	PUNCT
ajahs-470	35	25	epileptic	epileptic	ADJ
ajahs-470	35	26	’’	’'	PUNCT
ajahs-470	35	27	,	,	PUNCT
ajahs-470	35	28	“	"	PUNCT
ajahs-470	35	29	unsatisfactory	unsatisfactory	ADJ
ajahs-470	35	30	’’	’'	PUNCT
ajahs-470	35	31	,	,	PUNCT
ajahs-470	35	32	“	"	PUNCT
ajahs-470	35	33	shoddy	shoddy	ADJ
ajahs-470	35	34	’’	’'	PUNCT
ajahs-470	35	35	,	,	PUNCT
ajahs-470	35	36	“	"	PUNCT
ajahs-470	35	37	deplorable	deplorable	ADJ
ajahs-470	35	38	’’	’'	PUNCT
ajahs-470	35	39	,	,	PUNCT
ajahs-470	35	40	“	"	PUNCT
ajahs-470	35	41	insensitive	insensitive	ADJ
ajahs-470	35	42	’’	’'	PUNCT
ajahs-470	35	43	,	,	PUNCT
ajahs-470	35	44	“	"	PUNCT
ajahs-470	35	45	inflexible	inflexible	ADJ
ajahs-470	35	46	’’	’'	PUNCT
ajahs-470	35	47	,	,	PUNCT
ajahs-470	35	48	“	"	PUNCT
ajahs-470	35	49	non	non	ADJ
ajahs-470	35	50	-	-	ADJ
ajahs-470	35	51	cost	cost	ADJ
ajahs-470	35	52	effective	effective	ADJ
ajahs-470	35	53	’’	’'	PUNCT
ajahs-470	35	54	(	(	PUNCT
ajahs-470	35	55	oyedele	oyedele	PROPN
ajahs-470	35	56	,	,	PUNCT
ajahs-470	35	57	2015	2015	NUM
ajahs-470	35	58	)	)	PUNCT
ajahs-470	35	59	.	.	PUNCT
ajahs-470	36	1	the	the	DET
ajahs-470	36	2	level	level	NOUN
ajahs-470	36	3	of	of	ADP
ajahs-470	36	4	insensitivity	insensitivity	NOUN
ajahs-470	36	5	towards	towards	ADP
ajahs-470	36	6	the	the	DET
ajahs-470	36	7	public	public	NOUN
ajahs-470	36	8	has	have	AUX
ajahs-470	36	9	on	on	ADP
ajahs-470	36	10	the	the	DET
ajahs-470	36	11	other	other	ADJ
ajahs-470	36	12	instances	instance	NOUN
ajahs-470	36	13	too	too	ADV
ajahs-470	36	14	,	,	PUNCT
ajahs-470	36	15	reflected	reflect	VERB
ajahs-470	36	16	in	in	ADP
ajahs-470	36	17	the	the	DET
ajahs-470	36	18	public	public	ADJ
ajahs-470	36	19	perception	perception	NOUN
ajahs-470	36	20	of	of	ADP
ajahs-470	36	21	the	the	DET
ajahs-470	36	22	nigerian	nigerian	ADJ
ajahs-470	36	23	public	public	ADJ
ajahs-470	36	24	service	service	NOUN
ajahs-470	36	25	with	with	ADP
ajahs-470	36	26	the	the	DET
ajahs-470	36	27	such	such	ADJ
ajahs-470	36	28	negative	negative	ADJ
ajahs-470	36	29	and	and	CCONJ
ajahs-470	36	30	endemic	endemic	ADJ
ajahs-470	36	31	attributes	attribute	NOUN
ajahs-470	36	32	as	as	ADP
ajahs-470	36	33	lateness	lateness	NOUN
ajahs-470	36	34	,	,	PUNCT
ajahs-470	36	35	absenteeism	absenteeism	NOUN
ajahs-470	36	36	,	,	PUNCT
ajahs-470	36	37	needless	needless	ADJ
ajahs-470	36	38	delay	delay	NOUN
ajahs-470	36	39	and	and	CCONJ
ajahs-470	36	40	bureaucratic	bureaucratic	ADJ
ajahs-470	36	41	redtapism	redtapism	NOUN
ajahs-470	36	42	,	,	PUNCT
ajahs-470	36	43	palpable	palpable	ADJ
ajahs-470	36	44	negligence	negligence	NOUN
ajahs-470	36	45	,	,	PUNCT
ajahs-470	36	46	inexcusable	inexcusable	ADJ
ajahs-470	36	47	incompetence	incompetence	NOUN
ajahs-470	36	48	,	,	PUNCT
ajahs-470	36	49	unbridled	unbridled	ADJ
ajahs-470	36	50	corruption	corruption	NOUN
ajahs-470	36	51	,	,	PUNCT
ajahs-470	36	52	favouritism	favouritism	NOUN
ajahs-470	36	53	,	,	PUNCT
ajahs-470	36	54	lackluster	lackluster	ADJ
ajahs-470	36	55	,	,	PUNCT
ajahs-470	36	56	performance	performance	NOUN
ajahs-470	36	57	and	and	CCONJ
ajahs-470	36	58	general	general	ADJ
ajahs-470	36	59	lackadaisical	lackadaisical	ADJ
ajahs-470	36	60	attitude	attitude	NOUN
ajahs-470	36	61	to	to	ADP
ajahs-470	36	62	work	work	NOUN
ajahs-470	36	63	(	(	PUNCT
ajahs-470	36	64	okon	okon	PROPN
ajahs-470	36	65	,	,	PUNCT
ajahs-470	36	66	2008	2008	NUM
ajahs-470	36	67	)	)	PUNCT
ajahs-470	36	68	.	.	PUNCT
ajahs-470	37	1	the	the	DET
ajahs-470	37	2	focus	focus	NOUN
ajahs-470	37	3	of	of	ADP
ajahs-470	37	4	this	this	DET
ajahs-470	37	5	paper	paper	NOUN
ajahs-470	37	6	therefore	therefore	ADV
ajahs-470	37	7	,	,	PUNCT
ajahs-470	37	8	is	be	AUX
ajahs-470	37	9	to	to	PART
ajahs-470	37	10	assess	assess	VERB
ajahs-470	37	11	the	the	DET
ajahs-470	37	12	impacts	impact	NOUN
ajahs-470	37	13	of	of	ADP
ajahs-470	37	14	servicom	servicom	ADJ
ajahs-470	37	15	charter	charter	NOUN
ajahs-470	37	16	,	,	PUNCT
ajahs-470	37	17	and	and	CCONJ
ajahs-470	37	18	in	in	ADP
ajahs-470	37	19	this	this	DET
ajahs-470	37	20	regard	regard	NOUN
ajahs-470	37	21	,	,	PUNCT
ajahs-470	37	22	serve	serve	VERB
ajahs-470	37	23	as	as	ADP
ajahs-470	37	24	a	a	DET
ajahs-470	37	25	veritable	veritable	ADJ
ajahs-470	37	26	yardstick	yardstick	NOUN
ajahs-470	37	27	for	for	ADP
ajahs-470	37	28	measuring	measure	VERB
ajahs-470	37	29	the	the	DET
ajahs-470	37	30	impacts	impact	NOUN
ajahs-470	37	31	of	of	ADP
ajahs-470	37	32	servicom	servicom	NOUN
ajahs-470	37	33	with	with	ADP
ajahs-470	37	34	regard	regard	NOUN
ajahs-470	37	35	to	to	ADP
ajahs-470	37	36	service	service	NOUN
ajahs-470	37	37	delivery	delivery	NOUN
ajahs-470	37	38	in	in	ADP
ajahs-470	37	39	the	the	DET
ajahs-470	37	40	nigerian	nigerian	ADJ
ajahs-470	37	41	public	public	ADJ
ajahs-470	37	42	service	service	NOUN
ajahs-470	37	43	sector	sector	NOUN
ajahs-470	37	44	.	.	PUNCT
ajahs-470	38	1	review	review	NOUN
ajahs-470	38	2	of	of	ADP
ajahs-470	38	3	literature	literature	NOUN
ajahs-470	38	4	there	there	PRON
ajahs-470	38	5	are	be	VERB
ajahs-470	38	6	quite	quite	ADV
ajahs-470	38	7	plethora	plethora	ADJ
ajahs-470	38	8	of	of	ADP
ajahs-470	38	9	literature	literature	NOUN
ajahs-470	38	10	which	which	PRON
ajahs-470	38	11	have	have	AUX
ajahs-470	38	12	remarked	remark	VERB
ajahs-470	38	13	and	and	CCONJ
ajahs-470	38	14	diagnosed	diagnose	VERB
ajahs-470	38	15	the	the	DET
ajahs-470	38	16	nigerian	nigerian	ADJ
ajahs-470	38	17	public	public	ADJ
ajahs-470	38	18	service	service	NOUN
ajahs-470	38	19	sector	sector	NOUN
ajahs-470	38	20	particularly	particularly	ADV
ajahs-470	38	21	,	,	PUNCT
ajahs-470	38	22	in	in	ADP
ajahs-470	38	23	relations	relation	NOUN
ajahs-470	38	24	to	to	ADP
ajahs-470	38	25	the	the	DET
ajahs-470	38	26	receding	recede	VERB
ajahs-470	38	27	level	level	NOUN
ajahs-470	38	28	of	of	ADP
ajahs-470	38	29	service	service	NOUN
ajahs-470	38	30	delivery	delivery	NOUN
ajahs-470	38	31	and	and	CCONJ
ajahs-470	38	32	poor	poor	ADJ
ajahs-470	38	33	professionalism	professionalism	NOUN
ajahs-470	38	34	which	which	PRON
ajahs-470	38	35	have	have	AUX
ajahs-470	38	36	also	also	ADV
ajahs-470	38	37	characterized	characterize	VERB
ajahs-470	38	38	its	its	PRON
ajahs-470	38	39	operations	operation	NOUN
ajahs-470	38	40	over	over	ADP
ajahs-470	38	41	the	the	DET
ajahs-470	38	42	years	year	NOUN
ajahs-470	38	43	.	.	PUNCT
ajahs-470	39	1	nwekaku	nwekaku	NOUN
ajahs-470	39	2	and	and	CCONJ
ajahs-470	39	3	obiorah	obiorah	NOUN
ajahs-470	39	4	(	(	PUNCT
ajahs-470	39	5	2019	2019	NUM
ajahs-470	39	6	)	)	PUNCT
ajahs-470	39	7	inferred	infer	VERB
ajahs-470	39	8	that	that	SCONJ
ajahs-470	39	9	,	,	PUNCT
ajahs-470	39	10	the	the	DET
ajahs-470	39	11	nigerian	nigerian	ADJ
ajahs-470	39	12	public	public	ADJ
ajahs-470	39	13	service	service	NOUN
ajahs-470	39	14	has	have	AUX
ajahs-470	39	15	witnessed	witness	VERB
ajahs-470	39	16	some	some	DET
ajahs-470	39	17	reform	reform	NOUN
ajahs-470	39	18	policy	policy	NOUN
ajahs-470	39	19	agenda	agenda	NOUN
ajahs-470	39	20	,	,	PUNCT
ajahs-470	39	21	including	include	VERB
ajahs-470	39	22	servicom	servicom	NOUN
ajahs-470	39	23	as	as	ADP
ajahs-470	39	24	a	a	DET
ajahs-470	39	25	possible	possible	ADJ
ajahs-470	39	26	way	way	NOUN
ajahs-470	39	27	of	of	ADP
ajahs-470	39	28	providing	provide	VERB
ajahs-470	39	29	new	new	ADJ
ajahs-470	39	30	directions	direction	NOUN
ajahs-470	39	31	towards	towards	ADP
ajahs-470	39	32	improved	improve	VERB
ajahs-470	39	33	service	service	NOUN
ajahs-470	39	34	delivery	delivery	NOUN
ajahs-470	39	35	in	in	ADP
ajahs-470	39	36	the	the	DET
ajahs-470	39	37	nigerian	nigerian	ADJ
ajahs-470	39	38	public	public	ADJ
ajahs-470	39	39	service	service	NOUN
ajahs-470	39	40	sector	sector	NOUN
ajahs-470	39	41	.	.	PUNCT
ajahs-470	40	1	however	however	ADV
ajahs-470	40	2	,	,	PUNCT
ajahs-470	40	3	in	in	ADP
ajahs-470	40	4	spite	spite	NOUN
ajahs-470	40	5	of	of	ADP
ajahs-470	40	6	the	the	DET
ajahs-470	40	7	spirited	spirited	ADJ
ajahs-470	40	8	efforts	effort	NOUN
ajahs-470	40	9	of	of	ADP
ajahs-470	40	10	such	such	ADJ
ajahs-470	40	11	policy	policy	NOUN
ajahs-470	40	12	reforms	reform	NOUN
ajahs-470	40	13	,	,	PUNCT
ajahs-470	40	14	quality	quality	NOUN
ajahs-470	40	15	of	of	ADP
ajahs-470	40	16	service	service	NOUN
ajahs-470	40	17	delivery	delivery	NOUN
ajahs-470	40	18	in	in	ADP
ajahs-470	40	19	the	the	DET
ajahs-470	40	20	nigerian	nigerian	ADJ
ajahs-470	40	21	public	public	ADJ
ajahs-470	40	22	service	service	NOUN
ajahs-470	40	23	remains	remain	VERB
ajahs-470	40	24	a	a	DET
ajahs-470	40	25	major	major	ADJ
ajahs-470	40	26	concern	concern	NOUN
ajahs-470	40	27	in	in	ADP
ajahs-470	40	28	view	view	NOUN
ajahs-470	40	29	of	of	ADP
ajahs-470	40	30	the	the	DET
ajahs-470	40	31	public	public	ADJ
ajahs-470	40	32	perception	perception	NOUN
ajahs-470	40	33	.	.	PUNCT
ajahs-470	41	1	the	the	DET
ajahs-470	41	2	aftermaths	aftermath	NOUN
ajahs-470	41	3	of	of	ADP
ajahs-470	41	4	such	such	ADJ
ajahs-470	41	5	have	have	AUX
ajahs-470	41	6	equally	equally	ADV
ajahs-470	41	7	received	receive	VERB
ajahs-470	41	8	the	the	DET
ajahs-470	41	9	reactions	reaction	NOUN
ajahs-470	41	10	of	of	ADP
ajahs-470	41	11	both	both	CCONJ
ajahs-470	41	12	the	the	DET
ajahs-470	41	13	government	government	NOUN
ajahs-470	41	14	and	and	CCONJ
ajahs-470	41	15	the	the	DET
ajahs-470	41	16	civil	civil	ADJ
ajahs-470	41	17	society	society	NOUN
ajahs-470	41	18	groups	group	NOUN
ajahs-470	41	19	on	on	ADP
ajahs-470	41	20	the	the	DET
ajahs-470	41	21	necessity	necessity	NOUN
ajahs-470	41	22	of	of	ADP
ajahs-470	41	23	scaling	scale	VERB
ajahs-470	41	24	up	up	ADP
ajahs-470	41	25	the	the	DET
ajahs-470	41	26	levels	level	NOUN
ajahs-470	41	27	of	of	ADP
ajahs-470	41	28	advocacy	advocacy	NOUN
ajahs-470	41	29	and	and	CCONJ
ajahs-470	41	30	the	the	DET
ajahs-470	41	31	citizens	citizen	NOUN
ajahs-470	41	32	’	’	PART
ajahs-470	41	33	awareness	awareness	NOUN
ajahs-470	41	34	on	on	ADP
ajahs-470	41	35	the	the	DET
ajahs-470	41	36	most	most	ADV
ajahs-470	41	37	appropriate	appropriate	ADJ
ajahs-470	41	38	ways	way	NOUN
ajahs-470	41	39	to	to	PART
ajahs-470	41	40	inject	inject	VERB
ajahs-470	41	41	a	a	DET
ajahs-470	41	42	new	new	ADJ
ajahs-470	41	43	lease	lease	NOUN
ajahs-470	41	44	of	of	ADP
ajahs-470	41	45	life	life	NOUN
ajahs-470	41	46	into	into	ADP
ajahs-470	41	47	the	the	DET
ajahs-470	41	48	nigerian	nigerian	ADJ
ajahs-470	41	49	public	public	ADJ
ajahs-470	41	50	service	service	NOUN
ajahs-470	41	51	for	for	ADP
ajahs-470	41	52	quality	quality	NOUN
ajahs-470	41	53	service	service	NOUN
ajahs-470	41	54	delivery	delivery	NOUN
ajahs-470	41	55	.	.	PUNCT
ajahs-470	42	1	in	in	ADP
ajahs-470	42	2	the	the	DET
ajahs-470	42	3	opinion	opinion	NOUN
ajahs-470	42	4	of	of	ADP
ajahs-470	42	5	ochala	ochala	NOUN
ajahs-470	42	6	and	and	CCONJ
ajahs-470	42	7	ruslan	ruslan	PROPN
ajahs-470	42	8	(	(	PUNCT
ajahs-470	42	9	2017	2017	NUM
ajahs-470	42	10	)	)	PUNCT
ajahs-470	42	11	,	,	PUNCT
ajahs-470	42	12	successive	successive	ADJ
ajahs-470	42	13	efforts	effort	NOUN
ajahs-470	42	14	of	of	ADP
ajahs-470	42	15	government	government	NOUN
ajahs-470	42	16	at	at	ADP
ajahs-470	42	17	repositioning	reposition	VERB
ajahs-470	42	18	and	and	CCONJ
ajahs-470	42	19	improving	improve	VERB
ajahs-470	42	20	service	service	NOUN
ajahs-470	42	21	delivery	delivery	NOUN
ajahs-470	42	22	in	in	ADP
ajahs-470	42	23	the	the	DET
ajahs-470	42	24	nigerian	nigerian	ADJ
ajahs-470	42	25	public	public	ADJ
ajahs-470	42	26	sector	sector	NOUN
ajahs-470	42	27	have	have	AUX
ajahs-470	42	28	not	not	PART
ajahs-470	42	29	yielded	yield	VERB
ajahs-470	42	30	any	any	DET
ajahs-470	42	31	positive	positive	ADJ
ajahs-470	42	32	results	result	NOUN
ajahs-470	42	33	.	.	PUNCT
ajahs-470	43	1	these	these	PRON
ajahs-470	43	2	have	have	AUX
ajahs-470	43	3	been	be	AUX
ajahs-470	43	4	traceable	traceable	ADJ
ajahs-470	43	5	to	to	ADP
ajahs-470	43	6	the	the	DET
ajahs-470	43	7	absence	absence	NOUN
ajahs-470	43	8	of	of	ADP
ajahs-470	43	9	political	political	ADJ
ajahs-470	43	10	will	will	NOUN
ajahs-470	43	11	on	on	ADP
ajahs-470	43	12	the	the	DET
ajahs-470	43	13	part	part	NOUN
ajahs-470	43	14	of	of	ADP
ajahs-470	43	15	the	the	DET
ajahs-470	43	16	policy	policy	NOUN
ajahs-470	43	17	elites	elite	NOUN
ajahs-470	43	18	to	to	PART
ajahs-470	43	19	provide	provide	VERB
ajahs-470	43	20	the	the	DET
ajahs-470	43	21	requisite	requisite	ADJ
ajahs-470	43	22	environments	environment	NOUN
ajahs-470	43	23	for	for	ADP
ajahs-470	43	24	the	the	DET
ajahs-470	43	25	nigerian	nigerian	ADJ
ajahs-470	43	26	public	public	ADJ
ajahs-470	43	27	service	service	NOUN
ajahs-470	43	28	in	in	ADP
ajahs-470	43	29	fulfilling	fulfil	VERB
ajahs-470	43	30	its	its	PRON
ajahs-470	43	31	mandates	mandate	NOUN
ajahs-470	43	32	to	to	ADP
ajahs-470	43	33	the	the	DET
ajahs-470	43	34	nigerian	nigerian	ADJ
ajahs-470	43	35	public	public	NOUN
ajahs-470	43	36	.	.	PUNCT
ajahs-470	44	1	the	the	DET
ajahs-470	44	2	servicom	servicom	PROPN
ajahs-470	44	3	charter	charter	NOUN
ajahs-470	44	4	which	which	PRON
ajahs-470	44	5	represents	represent	VERB
ajahs-470	44	6	the	the	DET
ajahs-470	44	7	new	new	ADJ
ajahs-470	44	8	philosophical	philosophical	ADJ
ajahs-470	44	9	orientation	orientation	NOUN
ajahs-470	44	10	for	for	ADP
ajahs-470	44	11	service	service	NOUN
ajahs-470	44	12	delivery	delivery	NOUN
ajahs-470	44	13	in	in	ADP
ajahs-470	44	14	nigeria	nigeria	PROPN
ajahs-470	44	15	therefore	therefore	ADV
ajahs-470	44	16	,	,	PUNCT
ajahs-470	44	17	requires	require	VERB
ajahs-470	44	18	a	a	DET
ajahs-470	44	19	wider	wide	ADJ
ajahs-470	44	20	dose	dose	NOUN
ajahs-470	44	21	of	of	ADP
ajahs-470	44	22	public	public	ADJ
ajahs-470	44	23	education	education	NOUN
ajahs-470	44	24	and	and	CCONJ
ajahs-470	44	25	enlightenment	enlightenment	NOUN
ajahs-470	44	26	on	on	ADP
ajahs-470	44	27	its	its	PRON
ajahs-470	44	28	importance	importance	NOUN
ajahs-470	44	29	as	as	ADP
ajahs-470	44	30	part	part	NOUN
ajahs-470	44	31	of	of	ADP
ajahs-470	44	32	the	the	DET
ajahs-470	44	33	measures	measure	NOUN
ajahs-470	44	34	to	to	ADP
ajahs-470	44	35	improving	improve	VERB
ajahs-470	44	36	the	the	DET
ajahs-470	44	37	quality	quality	NOUN
ajahs-470	44	38	of	of	ADP
ajahs-470	44	39	service	service	NOUN
ajahs-470	44	40	and	and	CCONJ
ajahs-470	44	41	professionalism	professionalism	NOUN
ajahs-470	44	42	in	in	ADP
ajahs-470	44	43	the	the	DET
ajahs-470	44	44	nigerian	nigerian	ADJ
ajahs-470	44	45	public	public	ADJ
ajahs-470	44	46	service	service	NOUN
ajahs-470	44	47	sector	sector	NOUN
ajahs-470	44	48	.	.	PUNCT
ajahs-470	45	1	for	for	ADP
ajahs-470	45	2	okafor	okafor	PROPN
ajahs-470	45	3	and	and	CCONJ
ajahs-470	45	4	onuigbo	onuigbo	ADJ
ajahs-470	45	5	(	(	PUNCT
ajahs-470	45	6	2015	2015	NUM
ajahs-470	45	7	)	)	PUNCT
ajahs-470	45	8	the	the	DET
ajahs-470	45	9	unprofessional	unprofessional	ADJ
ajahs-470	45	10	conducts	conduct	NOUN
ajahs-470	45	11	common	common	ADJ
ajahs-470	45	12	with	with	ADP
ajahs-470	45	13	the	the	DET
ajahs-470	45	14	nigerian	nigerian	ADJ
ajahs-470	45	15	public	public	ADJ
ajahs-470	45	16	service	service	NOUN
ajahs-470	45	17	have	have	AUX
ajahs-470	45	18	largely	largely	ADV
ajahs-470	45	19	led	lead	VERB
ajahs-470	45	20	to	to	ADP
ajahs-470	45	21	unethical	unethical	ADJ
ajahs-470	45	22	behaviours	behaviour	NOUN
ajahs-470	45	23	which	which	PRON
ajahs-470	45	24	also	also	ADV
ajahs-470	45	25	remain	remain	VERB
ajahs-470	45	26	part	part	NOUN
ajahs-470	45	27	of	of	ADP
ajahs-470	45	28	the	the	DET
ajahs-470	45	29	major	major	ADJ
ajahs-470	45	30	factors	factor	NOUN
ajahs-470	45	31	that	that	PRON
ajahs-470	45	32	have	have	AUX
ajahs-470	45	33	promoted	promote	VERB
ajahs-470	45	34	the	the	DET
ajahs-470	45	35	compromised	compromise	VERB
ajahs-470	45	36	values	value	NOUN
ajahs-470	45	37	of	of	ADP
ajahs-470	45	38	the	the	DET
ajahs-470	45	39	nation	nation	NOUN
ajahs-470	45	40	’s	’s	PART
ajahs-470	45	41	public	public	ADJ
ajahs-470	45	42	service	service	NOUN
ajahs-470	45	43	over	over	ADP
ajahs-470	45	44	the	the	DET
ajahs-470	45	45	year	year	NOUN
ajahs-470	45	46	.	.	PUNCT
ajahs-470	46	1	the	the	DET
ajahs-470	46	2	aggregation	aggregation	NOUN
ajahs-470	46	3	of	of	ADP
ajahs-470	46	4	socio	socio	NOUN
ajahs-470	46	5	-	-	PUNCT
ajahs-470	46	6	political	political	ADJ
ajahs-470	46	7	influences	influence	NOUN
ajahs-470	46	8	coupled	couple	VERB
ajahs-470	46	9	with	with	ADP
ajahs-470	46	10	low	low	ADJ
ajahs-470	46	11	level	level	NOUN
ajahs-470	46	12	of	of	ADP
ajahs-470	46	13	public	public	ADJ
ajahs-470	46	14	administration	administration	NOUN
ajahs-470	46	15	education	education	NOUN
ajahs-470	46	16	and	and	CCONJ
ajahs-470	46	17	training	training	NOUN
ajahs-470	46	18	could	could	AUX
ajahs-470	46	19	also	also	ADV
ajahs-470	46	20	be	be	AUX
ajahs-470	46	21	attributed	attribute	VERB
ajahs-470	46	22	to	to	ADP
ajahs-470	46	23	the	the	DET
ajahs-470	46	24	down	down	ADJ
ajahs-470	46	25	play	play	NOUN
ajahs-470	46	26	of	of	ADP
ajahs-470	46	27	professionalism	professionalism	NOUN
ajahs-470	46	28	which	which	PRON
ajahs-470	46	29	invariably	invariably	ADV
ajahs-470	46	30	,	,	PUNCT
ajahs-470	46	31	leads	lead	VERB
ajahs-470	46	32	to	to	ADP
ajahs-470	46	33	inefficiency	inefficiency	NOUN
ajahs-470	46	34	and	and	CCONJ
ajahs-470	46	35	poor	poor	ADJ
ajahs-470	46	36	service	service	NOUN
ajahs-470	46	37	delivery	delivery	NOUN
ajahs-470	46	38	orientation	orientation	NOUN
ajahs-470	46	39	in	in	ADP
ajahs-470	46	40	the	the	DET
ajahs-470	46	41	nigerian	nigerian	ADJ
ajahs-470	46	42	public	public	ADJ
ajahs-470	46	43	service	service	NOUN
ajahs-470	46	44	sector	sector	NOUN
ajahs-470	46	45	.	.	PUNCT
ajahs-470	47	1	with	with	ADP
ajahs-470	47	2	reference	reference	NOUN
ajahs-470	47	3	to	to	ADP
ajahs-470	47	4	public	public	ADJ
ajahs-470	47	5	service	service	NOUN
ajahs-470	47	6	in	in	ADP
ajahs-470	47	7	nigeria	nigeria	PROPN
ajahs-470	47	8	,	,	PUNCT
ajahs-470	47	9	poor	poor	ADJ
ajahs-470	47	10	service	service	NOUN
ajahs-470	47	11	delivery	delivery	NOUN
ajahs-470	47	12	as	as	SCONJ
ajahs-470	47	13	characterized	characterize	VERB
ajahs-470	47	14	by	by	ADP
ajahs-470	47	15	inefficiency	inefficiency	NOUN
ajahs-470	47	16	and	and	CCONJ
ajahs-470	47	17	other	other	ADJ
ajahs-470	47	18	negative	negative	ADJ
ajahs-470	47	19	vices	vice	NOUN
ajahs-470	47	20	can	can	AUX
ajahs-470	47	21	be	be	AUX
ajahs-470	47	22	linked	link	VERB
ajahs-470	47	23	to	to	ADP
ajahs-470	47	24	several	several	ADJ
ajahs-470	47	25	other	other	ADJ
ajahs-470	47	26	factors	factor	NOUN
ajahs-470	47	27	.	.	PUNCT
ajahs-470	48	1	observers	observer	NOUN
ajahs-470	48	2	and	and	CCONJ
ajahs-470	48	3	scholars	scholar	NOUN
ajahs-470	48	4	alike	alike	ADV
ajahs-470	48	5	have	have	AUX
ajahs-470	48	6	ascribed	ascribe	VERB
ajahs-470	48	7	the	the	DET
ajahs-470	48	8	introduction	introduction	NOUN
ajahs-470	48	9	of	of	ADP
ajahs-470	48	10	the	the	DET
ajahs-470	48	11	federal	federal	ADJ
ajahs-470	48	12	character	character	NOUN
ajahs-470	48	13	principle	principle	NOUN
ajahs-470	48	14	and	and	CCONJ
ajahs-470	48	15	the	the	DET
ajahs-470	48	16	application	application	NOUN
ajahs-470	48	17	of	of	ADP
ajahs-470	48	18	quota	quota	NOUN
ajahs-470	48	19	system	system	NOUN
ajahs-470	48	20	in	in	ADP
ajahs-470	48	21	recruitment	recruitment	NOUN
ajahs-470	48	22	of	of	ADP
ajahs-470	48	23	public	public	ADJ
ajahs-470	48	24	servants	servant	NOUN
ajahs-470	48	25	as	as	ADP
ajahs-470	48	26	the	the	DET
ajahs-470	48	27	major	major	ADJ
ajahs-470	48	28	precipitating	precipitating	NOUN
ajahs-470	48	29	factor	factor	NOUN
ajahs-470	48	30	which	which	PRON
ajahs-470	48	31	have	have	AUX
ajahs-470	48	32	also	also	ADV
ajahs-470	48	33	promoted	promote	VERB
ajahs-470	48	34	the	the	DET
ajahs-470	48	35	low	low	ADJ
ajahs-470	48	36	level	level	NOUN
ajahs-470	48	37	of	of	ADP
ajahs-470	48	38	service	service	NOUN
ajahs-470	48	39	delivery	delivery	NOUN
ajahs-470	48	40	in	in	ADP
ajahs-470	48	41	the	the	DET
ajahs-470	48	42	public	public	ADJ
ajahs-470	48	43	service	service	NOUN
ajahs-470	48	44	(	(	PUNCT
ajahs-470	48	45	kirfi	kirfi	NOUN
ajahs-470	48	46	,	,	PUNCT
ajahs-470	48	47	balarabe	balarabe	PROPN
ajahs-470	48	48	and	and	CCONJ
ajahs-470	48	49	shantali	shantali	ADJ
ajahs-470	48	50	,	,	PUNCT
ajahs-470	48	51	2013	2013	NUM
ajahs-470	48	52	)	)	PUNCT
ajahs-470	48	53	.	.	PUNCT
ajahs-470	49	1	the	the	DET
ajahs-470	49	2	policy	policy	NOUN
ajahs-470	49	3	as	as	SCONJ
ajahs-470	49	4	entrenched	entrench	VERB
ajahs-470	49	5	in	in	ADP
ajahs-470	49	6	the	the	DET
ajahs-470	49	7	nation	nation	NOUN
ajahs-470	49	8	’s	’s	PART
ajahs-470	49	9	constitution	constitution	NOUN
ajahs-470	49	10	has	have	AUX
ajahs-470	49	11	been	be	AUX
ajahs-470	49	12	largely	largely	ADV
ajahs-470	49	13	attributed	attribute	VERB
ajahs-470	49	14	in	in	ADP
ajahs-470	49	15	many	many	ADJ
ajahs-470	49	16	ways	way	NOUN
ajahs-470	49	17	,	,	PUNCT
ajahs-470	49	18	to	to	ADP
ajahs-470	49	19	the	the	DET
ajahs-470	49	20	continuous	continuous	ADJ
ajahs-470	49	21	injection	injection	NOUN
ajahs-470	49	22	of	of	ADP
ajahs-470	49	23	low	low	ADJ
ajahs-470	49	24	quality	quality	NOUN
ajahs-470	49	25	workforce	workforce	NOUN
ajahs-470	49	26	resulting	result	VERB
ajahs-470	49	27	in	in	ADP
ajahs-470	49	28	the	the	DET
ajahs-470	49	29	decadence	decadence	NOUN
ajahs-470	49	30	being	be	AUX
ajahs-470	49	31	witnessed	witness	VERB
ajahs-470	49	32	in	in	ADP
ajahs-470	49	33	the	the	DET
ajahs-470	49	34	quality	quality	NOUN
ajahs-470	49	35	of	of	ADP
ajahs-470	49	36	service	service	NOUN
ajahs-470	49	37	delivery	delivery	NOUN
ajahs-470	49	38	of	of	ADP
ajahs-470	49	39	the	the	DET
ajahs-470	49	40	public	public	ADJ
ajahs-470	49	41	sector	sector	NOUN
ajahs-470	49	42	of	of	ADP
ajahs-470	49	43	the	the	DET
ajahs-470	49	44	nation	nation	NOUN
ajahs-470	49	45	’s	’s	PART
ajahs-470	49	46	economy	economy	NOUN
ajahs-470	49	47	.	.	PUNCT
ajahs-470	50	1	this	this	PRON
ajahs-470	50	2	eventually	eventually	ADV
ajahs-470	50	3	led	lead	VERB
ajahs-470	50	4	to	to	ADP
ajahs-470	50	5	institutionalization	institutionalization	NOUN
ajahs-470	50	6	of	of	ADP
ajahs-470	50	7	mediocrity	mediocrity	NOUN
ajahs-470	50	8	,	,	PUNCT
ajahs-470	50	9	subjectivity	subjectivity	NOUN
ajahs-470	50	10	,	,	PUNCT
ajahs-470	50	11	corruption	corruption	NOUN
ajahs-470	50	12	and	and	CCONJ
ajahs-470	50	13	inefficiency	inefficiency	NOUN
ajahs-470	50	14	(	(	PUNCT
ajahs-470	50	15	kirfi	kirfi	NOUN
ajahs-470	50	16	,	,	PUNCT
ajahs-470	50	17	balarabe	balarabe	PROPN
ajahs-470	50	18	and	and	CCONJ
ajahs-470	50	19	shintali	shintali	ADJ
ajahs-470	50	20	,	,	PUNCT
ajahs-470	50	21	2013	2013	NUM
ajahs-470	50	22	)	)	PUNCT
ajahs-470	50	23	.	.	PUNCT
ajahs-470	51	1	the	the	DET
ajahs-470	51	2	age	age	NOUN
ajahs-470	51	3	-	-	PUNCT
ajahs-470	51	4	long	long	ADJ
ajahs-470	51	5	military	military	ADJ
ajahs-470	51	6	interregnum	interregnum	NOUN
ajahs-470	51	7	also	also	ADV
ajahs-470	51	8	had	have	VERB
ajahs-470	51	9	a	a	DET
ajahs-470	51	10	more	more	ADV
ajahs-470	51	11	far	far	ADV
ajahs-470	51	12	reaching	reach	VERB
ajahs-470	51	13	implication	implication	NOUN
ajahs-470	51	14	for	for	ADP
ajahs-470	51	15	the	the	DET
ajahs-470	51	16	nation	nation	NOUN
ajahs-470	51	17	’s	’s	PART
ajahs-470	51	18	public	public	ADJ
ajahs-470	51	19	service	service	NOUN
ajahs-470	51	20	particularly	particularly	ADV
ajahs-470	51	21	,	,	PUNCT
ajahs-470	51	22	with	with	ADP
ajahs-470	51	23	the	the	DET
ajahs-470	51	24	distortion	distortion	NOUN
ajahs-470	51	25	of	of	ADP
ajahs-470	51	26	the	the	DET
ajahs-470	51	27	public	public	ADJ
ajahs-470	51	28	service	service	NOUN
ajahs-470	51	29	ethics	ethic	NOUN
ajahs-470	51	30	as	as	ADP
ajahs-470	51	31	a	a	DET
ajahs-470	51	32	result	result	NOUN
ajahs-470	51	33	of	of	ADP
ajahs-470	51	34	the	the	DET
ajahs-470	51	35	overwhelming	overwhelming	ADJ
ajahs-470	51	36	control	control	NOUN
ajahs-470	51	37	and	and	CCONJ
ajahs-470	51	38	the	the	DET
ajahs-470	51	39	repressive	repressive	ADJ
ajahs-470	51	40	nature	nature	NOUN
ajahs-470	51	41	of	of	ADP
ajahs-470	51	42	the	the	DET
ajahs-470	51	43	military	military	ADJ
ajahs-470	51	44	government	government	NOUN
ajahs-470	51	45	.	.	PUNCT
ajahs-470	52	1	the	the	DET
ajahs-470	52	2	massive	massive	ADJ
ajahs-470	52	3	purge	purge	NOUN
ajahs-470	52	4	of	of	ADP
ajahs-470	52	5	the	the	DET
ajahs-470	52	6	1976	1976	NUM
ajahs-470	52	7	under	under	ADP
ajahs-470	52	8	the	the	DET
ajahs-470	52	9	murtala/	murtala/	PROPN
ajahs-470	52	10	obasanjo	obasanjo	NOUN
ajahs-470	52	11	military	military	ADJ
ajahs-470	52	12	regime	regime	NOUN
ajahs-470	52	13	was	be	AUX
ajahs-470	52	14	a	a	DET
ajahs-470	52	15	very	very	ADV
ajahs-470	52	16	good	good	ADJ
ajahs-470	52	17	case	case	NOUN
ajahs-470	52	18	of	of	ADP
ajahs-470	52	19	such	such	ADJ
ajahs-470	52	20	distortions	distortion	NOUN
ajahs-470	52	21	.	.	PUNCT
ajahs-470	53	1	other	other	ADJ
ajahs-470	53	2	factors	factor	NOUN
ajahs-470	53	3	which	which	PRON
ajahs-470	53	4	have	have	AUX
ajahs-470	53	5	been	be	AUX
ajahs-470	53	6	raised	raise	VERB
ajahs-470	53	7	could	could	AUX
ajahs-470	53	8	be	be	AUX
ajahs-470	53	9	noted	note	VERB
ajahs-470	53	10	http://https://journals.e	http://https://journals.e	NOUN
ajahs-470	53	11	-	-	PUNCT
ajahs-470	53	12	palli.com	palli.com	X
ajahs-470	53	13	/	/	SYM
ajahs-470	53	14	home	home	NOUN
ajahs-470	53	15	/	/	SYM
ajahs-470	53	16	index.php	index.php	VERB
ajahs-470	53	17	/	/	NOUN
ajahs-470	53	18	ajahs	ajah	NOUN
ajahs-470	53	19	pa	pa	PROPN
ajahs-470	53	20	ge	ge	PROPN
ajahs-470	53	21	12	12	NUM
ajahs-470	53	22	5	5	NUM
ajahs-470	53	23	https://journals.e-palli.com/home/index.php/ajahs	https://journals.e-palli.com/home/index.php/ajah	NOUN
ajahs-470	53	24	am	be	AUX
ajahs-470	53	25	.	.	PUNCT
ajahs-470	54	1	j.	j.	PROPN
ajahs-470	54	2	arts	arts	PROPN
ajahs-470	54	3	hum	hum	PROPN
ajahs-470	54	4	.	.	PUNCT
ajahs-470	55	1	sci	sci	PROPN
ajahs-470	55	2	.	.	PUNCT
ajahs-470	55	3	1(2	1(2	NUM
ajahs-470	55	4	)	)	PUNCT
ajahs-470	55	5	123	123	NUM
ajahs-470	55	6	-	-	SYM
ajahs-470	55	7	127	127	NUM
ajahs-470	55	8	,	,	PUNCT
ajahs-470	55	9	2022	2022	NUM
ajahs-470	55	10	for	for	ADP
ajahs-470	55	11	instance	instance	NOUN
ajahs-470	55	12	,	,	PUNCT
ajahs-470	55	13	in	in	ADP
ajahs-470	55	14	the	the	DET
ajahs-470	55	15	inconsistency	inconsistency	NOUN
ajahs-470	55	16	of	of	ADP
ajahs-470	55	17	government	government	NOUN
ajahs-470	55	18	policy	policy	NOUN
ajahs-470	55	19	reforms	reform	NOUN
ajahs-470	55	20	and	and	CCONJ
ajahs-470	55	21	the	the	DET
ajahs-470	55	22	lack	lack	NOUN
ajahs-470	55	23	of	of	ADP
ajahs-470	55	24	political	political	ADJ
ajahs-470	55	25	will	will	NOUN
ajahs-470	55	26	to	to	PART
ajahs-470	55	27	adequately	adequately	ADV
ajahs-470	55	28	implement	implement	VERB
ajahs-470	55	29	such	such	ADJ
ajahs-470	55	30	policy	policy	NOUN
ajahs-470	55	31	reforms	reform	NOUN
ajahs-470	55	32	,	,	PUNCT
ajahs-470	55	33	have	have	AUX
ajahs-470	55	34	also	also	ADV
ajahs-470	55	35	been	be	AUX
ajahs-470	55	36	linked	link	VERB
ajahs-470	55	37	to	to	ADP
ajahs-470	55	38	the	the	DET
ajahs-470	55	39	seeming	seeming	ADJ
ajahs-470	55	40	decadence	decadence	NOUN
ajahs-470	55	41	and	and	CCONJ
ajahs-470	55	42	the	the	DET
ajahs-470	55	43	poor	poor	ADJ
ajahs-470	55	44	state	state	NOUN
ajahs-470	55	45	of	of	ADP
ajahs-470	55	46	service	service	NOUN
ajahs-470	55	47	delivery	delivery	NOUN
ajahs-470	55	48	in	in	ADP
ajahs-470	55	49	the	the	DET
ajahs-470	55	50	public	public	ADJ
ajahs-470	55	51	service	service	NOUN
ajahs-470	55	52	.	.	PUNCT
ajahs-470	56	1	one	one	NUM
ajahs-470	56	2	of	of	ADP
ajahs-470	56	3	such	such	ADJ
ajahs-470	56	4	is	be	AUX
ajahs-470	56	5	the	the	DET
ajahs-470	56	6	contradiction	contradiction	NOUN
ajahs-470	56	7	of	of	ADP
ajahs-470	56	8	the	the	DET
ajahs-470	56	9	1988	1988	NUM
ajahs-470	56	10	civil	civil	ADJ
ajahs-470	56	11	service	service	NOUN
ajahs-470	56	12	reforms	reform	NOUN
ajahs-470	56	13	which	which	PRON
ajahs-470	56	14	to	to	ADP
ajahs-470	56	15	many	many	ADJ
ajahs-470	56	16	observers	observer	NOUN
ajahs-470	56	17	,	,	PUNCT
ajahs-470	56	18	became	become	VERB
ajahs-470	56	19	a	a	DET
ajahs-470	56	20	reference	reference	NOUN
ajahs-470	56	21	point	point	NOUN
ajahs-470	56	22	in	in	ADP
ajahs-470	56	23	the	the	DET
ajahs-470	56	24	erosion	erosion	NOUN
ajahs-470	56	25	of	of	ADP
ajahs-470	56	26	professionalism	professionalism	NOUN
ajahs-470	56	27	in	in	ADP
ajahs-470	56	28	the	the	DET
ajahs-470	56	29	nigerian	nigerian	ADJ
ajahs-470	56	30	public	public	ADJ
ajahs-470	56	31	service	service	NOUN
ajahs-470	56	32	by	by	ADP
ajahs-470	56	33	the	the	DET
ajahs-470	56	34	elevation	elevation	NOUN
ajahs-470	56	35	of	of	ADP
ajahs-470	56	36	political	political	ADJ
ajahs-470	56	37	expediency	expediency	NOUN
ajahs-470	56	38	above	above	ADP
ajahs-470	56	39	rationality	rationality	NOUN
ajahs-470	56	40	.	.	PUNCT
ajahs-470	57	1	the	the	DET
ajahs-470	57	2	public	public	ADJ
ajahs-470	57	3	service	service	NOUN
ajahs-470	57	4	became	become	VERB
ajahs-470	57	5	vulnerable	vulnerable	ADJ
ajahs-470	57	6	,	,	PUNCT
ajahs-470	57	7	as	as	SCONJ
ajahs-470	57	8	senior	senior	ADJ
ajahs-470	57	9	positions	position	NOUN
ajahs-470	57	10	in	in	ADP
ajahs-470	57	11	the	the	DET
ajahs-470	57	12	service	service	NOUN
ajahs-470	57	13	became	become	VERB
ajahs-470	57	14	highly	highly	ADV
ajahs-470	57	15	political	political	ADJ
ajahs-470	57	16	without	without	ADP
ajahs-470	57	17	any	any	DET
ajahs-470	57	18	serious	serious	ADJ
ajahs-470	57	19	consideration	consideration	NOUN
ajahs-470	57	20	for	for	ADP
ajahs-470	57	21	the	the	DET
ajahs-470	57	22	erstwhile	erstwhile	ADJ
ajahs-470	57	23	professionalism	professionalism	NOUN
ajahs-470	57	24	which	which	PRON
ajahs-470	57	25	served	serve	VERB
ajahs-470	57	26	as	as	ADP
ajahs-470	57	27	the	the	DET
ajahs-470	57	28	point	point	NOUN
ajahs-470	57	29	of	of	ADP
ajahs-470	57	30	attraction	attraction	NOUN
ajahs-470	57	31	to	to	ADP
ajahs-470	57	32	many	many	ADJ
ajahs-470	57	33	career	career	NOUN
ajahs-470	57	34	officers	officer	NOUN
ajahs-470	57	35	(	(	PUNCT
ajahs-470	57	36	hamalai	hamalai	PROPN
ajahs-470	57	37	,	,	PUNCT
ajahs-470	57	38	1999	1999	NUM
ajahs-470	57	39	;	;	PUNCT
ajahs-470	57	40	enogholas	enoghola	NOUN
ajahs-470	57	41	,	,	PUNCT
ajahs-470	57	42	2006	2006	NUM
ajahs-470	57	43	)	)	PUNCT
ajahs-470	57	44	.	.	PUNCT
ajahs-470	58	1	this	this	DET
ajahs-470	58	2	development	development	NOUN
ajahs-470	58	3	,	,	PUNCT
ajahs-470	58	4	according	accord	VERB
ajahs-470	58	5	to	to	ADP
ajahs-470	58	6	observers	observer	NOUN
ajahs-470	58	7	created	create	VERB
ajahs-470	58	8	a	a	DET
ajahs-470	58	9	serious	serious	ADJ
ajahs-470	58	10	lacuna	lacuna	NOUN
ajahs-470	58	11	that	that	PRON
ajahs-470	58	12	eventually	eventually	ADV
ajahs-470	58	13	led	lead	VERB
ajahs-470	58	14	to	to	ADP
ajahs-470	58	15	low	low	ADJ
ajahs-470	58	16	morale	morale	NOUN
ajahs-470	58	17	among	among	ADP
ajahs-470	58	18	public	public	ADJ
ajahs-470	58	19	servants	servant	NOUN
ajahs-470	58	20	with	with	ADP
ajahs-470	58	21	the	the	DET
ajahs-470	58	22	attendant	attendant	ADJ
ajahs-470	58	23	lack	lack	NOUN
ajahs-470	58	24	luster	luster	NOUN
ajahs-470	58	25	attitudes	attitude	NOUN
ajahs-470	58	26	to	to	AUX
ajahs-470	58	27	work	work	VERB
ajahs-470	58	28	by	by	ADP
ajahs-470	58	29	public	public	ADJ
ajahs-470	58	30	servants	servant	NOUN
ajahs-470	58	31	within	within	ADP
ajahs-470	58	32	the	the	DET
ajahs-470	58	33	nigerian	nigerian	ADJ
ajahs-470	58	34	public	public	ADJ
ajahs-470	58	35	service	service	NOUN
ajahs-470	58	36	.	.	PUNCT
ajahs-470	59	1	added	add	VERB
ajahs-470	59	2	to	to	ADP
ajahs-470	59	3	that	that	PRON
ajahs-470	59	4	,	,	PUNCT
ajahs-470	59	5	was	be	AUX
ajahs-470	59	6	the	the	DET
ajahs-470	59	7	incursion	incursion	NOUN
ajahs-470	59	8	of	of	ADP
ajahs-470	59	9	the	the	DET
ajahs-470	59	10	military	military	NOUN
ajahs-470	59	11	into	into	ADP
ajahs-470	59	12	the	the	DET
ajahs-470	59	13	nigerian	nigerian	ADJ
ajahs-470	59	14	political	political	ADJ
ajahs-470	59	15	scene	scene	NOUN
ajahs-470	59	16	which	which	PRON
ajahs-470	59	17	was	be	AUX
ajahs-470	59	18	also	also	ADV
ajahs-470	59	19	seen	see	VERB
ajahs-470	59	20	to	to	PART
ajahs-470	59	21	be	be	AUX
ajahs-470	59	22	another	another	DET
ajahs-470	59	23	major	major	ADJ
ajahs-470	59	24	factor	factor	NOUN
ajahs-470	59	25	that	that	PRON
ajahs-470	59	26	impeded	impede	VERB
ajahs-470	59	27	the	the	DET
ajahs-470	59	28	level	level	NOUN
ajahs-470	59	29	of	of	ADP
ajahs-470	59	30	service	service	NOUN
ajahs-470	59	31	delivery	delivery	NOUN
ajahs-470	59	32	of	of	ADP
ajahs-470	59	33	the	the	DET
ajahs-470	59	34	public	public	ADJ
ajahs-470	59	35	service	service	NOUN
ajahs-470	59	36	due	due	ADP
ajahs-470	59	37	to	to	ADP
ajahs-470	59	38	some	some	PRON
ajahs-470	59	39	of	of	ADP
ajahs-470	59	40	the	the	DET
ajahs-470	59	41	reasons	reason	NOUN
ajahs-470	59	42	earlier	early	ADV
ajahs-470	59	43	suggested	suggest	VERB
ajahs-470	59	44	.	.	PUNCT
ajahs-470	60	1	ogunrin	ogunrin	NOUN
ajahs-470	60	2	and	and	CCONJ
ajahs-470	60	3	erhijakpor	erhijakpor	NOUN
ajahs-470	60	4	(	(	PUNCT
ajahs-470	60	5	2009	2009	NUM
ajahs-470	60	6	)	)	PUNCT
ajahs-470	60	7	share	share	VERB
ajahs-470	60	8	the	the	DET
ajahs-470	60	9	view	view	NOUN
ajahs-470	60	10	that	that	SCONJ
ajahs-470	60	11	,	,	PUNCT
ajahs-470	60	12	overtime	overtime	NOUN
ajahs-470	60	13	,	,	PUNCT
ajahs-470	60	14	inefficiency	inefficiency	NOUN
ajahs-470	60	15	and	and	CCONJ
ajahs-470	60	16	corruption	corruption	NOUN
ajahs-470	60	17	became	become	VERB
ajahs-470	60	18	rife	rife	ADJ
ajahs-470	60	19	in	in	ADP
ajahs-470	60	20	the	the	DET
ajahs-470	60	21	nigerian	nigerian	ADJ
ajahs-470	60	22	public	public	ADJ
ajahs-470	60	23	service	service	NOUN
ajahs-470	60	24	,	,	PUNCT
ajahs-470	60	25	and	and	CCONJ
ajahs-470	60	26	the	the	DET
ajahs-470	60	27	onset	onset	NOUN
ajahs-470	60	28	of	of	ADP
ajahs-470	60	29	these	these	DET
ajahs-470	60	30	ills	ill	NOUN
ajahs-470	60	31	could	could	AUX
ajahs-470	60	32	be	be	AUX
ajahs-470	60	33	linked	link	VERB
ajahs-470	60	34	to	to	ADP
ajahs-470	60	35	some	some	DET
ajahs-470	60	36	reform	reform	NOUN
ajahs-470	60	37	agenda	agenda	NOUN
ajahs-470	60	38	which	which	PRON
ajahs-470	60	39	equally	equally	ADV
ajahs-470	60	40	had	have	VERB
ajahs-470	60	41	some	some	DET
ajahs-470	60	42	political	political	ADJ
ajahs-470	60	43	expediencies	expediency	NOUN
ajahs-470	60	44	behind	behind	ADP
ajahs-470	60	45	their	their	PRON
ajahs-470	60	46	intention	intention	NOUN
ajahs-470	60	47	.	.	PUNCT
ajahs-470	61	1	for	for	ADP
ajahs-470	61	2	instance	instance	NOUN
ajahs-470	61	3	,	,	PUNCT
ajahs-470	61	4	the	the	DET
ajahs-470	61	5	1988	1988	NUM
ajahs-470	61	6	public	public	ADJ
ajahs-470	61	7	service	service	NOUN
ajahs-470	61	8	reform	reform	NOUN
ajahs-470	61	9	had	have	VERB
ajahs-470	61	10	some	some	DET
ajahs-470	61	11	major	major	ADJ
ajahs-470	61	12	impacts	impact	NOUN
ajahs-470	61	13	in	in	ADP
ajahs-470	61	14	the	the	DET
ajahs-470	61	15	service	service	NOUN
ajahs-470	61	16	delivery	delivery	NOUN
ajahs-470	61	17	due	due	ADP
ajahs-470	61	18	to	to	ADP
ajahs-470	61	19	the	the	DET
ajahs-470	61	20	political	political	ADJ
ajahs-470	61	21	expediencies	expediency	NOUN
ajahs-470	61	22	that	that	PRON
ajahs-470	61	23	threatened	threaten	VERB
ajahs-470	61	24	careers	career	NOUN
ajahs-470	61	25	of	of	ADP
ajahs-470	61	26	top	top	ADJ
ajahs-470	61	27	civil	civil	ADJ
ajahs-470	61	28	servants	servant	NOUN
ajahs-470	61	29	,	,	PUNCT
ajahs-470	61	30	most	most	ADV
ajahs-470	61	31	especially	especially	ADV
ajahs-470	61	32	,	,	PUNCT
ajahs-470	61	33	the	the	DET
ajahs-470	61	34	change	change	NOUN
ajahs-470	61	35	of	of	ADP
ajahs-470	61	36	the	the	DET
ajahs-470	61	37	career	career	NOUN
ajahs-470	61	38	status	status	NOUN
ajahs-470	61	39	of	of	ADP
ajahs-470	61	40	permanent	permanent	ADJ
ajahs-470	61	41	secretaries	secretary	NOUN
ajahs-470	61	42	to	to	ADP
ajahs-470	61	43	directors	director	NOUN
ajahs-470	61	44	-	-	PUNCT
ajahs-470	61	45	general	general	ADJ
ajahs-470	61	46	that	that	PRON
ajahs-470	61	47	made	make	VERB
ajahs-470	61	48	their	their	PRON
ajahs-470	61	49	appointments	appointment	NOUN
ajahs-470	61	50	purely	purely	ADV
ajahs-470	61	51	political	political	ADJ
ajahs-470	61	52	.	.	PUNCT
ajahs-470	62	1	the	the	DET
ajahs-470	62	2	1988	1988	NUM
ajahs-470	62	3	reform	reform	NOUN
ajahs-470	62	4	was	be	AUX
ajahs-470	62	5	also	also	ADV
ajahs-470	62	6	believed	believe	VERB
ajahs-470	62	7	to	to	PART
ajahs-470	62	8	be	be	AUX
ajahs-470	62	9	a	a	DET
ajahs-470	62	10	major	major	ADJ
ajahs-470	62	11	disservice	disservice	NOUN
ajahs-470	62	12	to	to	ADP
ajahs-470	62	13	the	the	DET
ajahs-470	62	14	entire	entire	ADJ
ajahs-470	62	15	public	public	ADJ
ajahs-470	62	16	service	service	NOUN
ajahs-470	62	17	and	and	CCONJ
ajahs-470	62	18	thereby	thereby	ADV
ajahs-470	62	19	,	,	PUNCT
ajahs-470	62	20	provided	provide	VERB
ajahs-470	62	21	the	the	DET
ajahs-470	62	22	impetus	impetus	NOUN
ajahs-470	62	23	for	for	ADP
ajahs-470	62	24	the	the	DET
ajahs-470	62	25	high	high	ADJ
ajahs-470	62	26	level	level	NOUN
ajahs-470	62	27	of	of	ADP
ajahs-470	62	28	inefficiency	inefficiency	NOUN
ajahs-470	62	29	among	among	ADP
ajahs-470	62	30	the	the	DET
ajahs-470	62	31	public	public	ADJ
ajahs-470	62	32	servants	servant	NOUN
ajahs-470	62	33	.	.	PUNCT
ajahs-470	63	1	adamolekun	adamolekun	NOUN
ajahs-470	63	2	and	and	CCONJ
ajahs-470	63	3	kithija	kithija	NOUN
ajahs-470	63	4	(	(	PUNCT
ajahs-470	63	5	2005	2005	NUM
ajahs-470	63	6	)	)	PUNCT
ajahs-470	63	7	offered	offer	VERB
ajahs-470	63	8	that	that	SCONJ
ajahs-470	63	9	the	the	DET
ajahs-470	63	10	military	military	ADJ
ajahs-470	63	11	rule	rule	NOUN
ajahs-470	63	12	which	which	PRON
ajahs-470	63	13	lasted	last	VERB
ajahs-470	63	14	between	between	ADP
ajahs-470	63	15	1966	1966	NUM
ajahs-470	63	16	and	and	CCONJ
ajahs-470	63	17	1979	1979	NUM
ajahs-470	63	18	destroyed	destroy	VERB
ajahs-470	63	19	the	the	DET
ajahs-470	63	20	fabrics	fabric	NOUN
ajahs-470	63	21	of	of	ADP
ajahs-470	63	22	the	the	DET
ajahs-470	63	23	nation	nation	NOUN
ajahs-470	63	24	’s	’s	PART
ajahs-470	63	25	public	public	ADJ
ajahs-470	63	26	service	service	NOUN
ajahs-470	63	27	largely	largely	ADV
ajahs-470	63	28	,	,	PUNCT
ajahs-470	63	29	out	out	ADP
ajahs-470	63	30	of	of	ADP
ajahs-470	63	31	lack	lack	NOUN
ajahs-470	63	32	of	of	ADP
ajahs-470	63	33	requisite	requisite	ADJ
ajahs-470	63	34	skills	skill	NOUN
ajahs-470	63	35	necessary	necessary	ADJ
ajahs-470	63	36	for	for	ADP
ajahs-470	63	37	managing	manage	VERB
ajahs-470	63	38	the	the	DET
ajahs-470	63	39	affairs	affair	NOUN
ajahs-470	63	40	of	of	ADP
ajahs-470	63	41	the	the	DET
ajahs-470	63	42	state	state	NOUN
ajahs-470	63	43	and	and	CCONJ
ajahs-470	63	44	its	its	PRON
ajahs-470	63	45	political	political	ADJ
ajahs-470	63	46	direction	direction	NOUN
ajahs-470	63	47	.	.	PUNCT
ajahs-470	64	1	the	the	DET
ajahs-470	64	2	incursion	incursion	NOUN
ajahs-470	64	3	of	of	ADP
ajahs-470	64	4	the	the	DET
ajahs-470	64	5	military	military	NOUN
ajahs-470	64	6	in	in	ADP
ajahs-470	64	7	the	the	DET
ajahs-470	64	8	nigerian	nigerian	ADJ
ajahs-470	64	9	political	political	ADJ
ajahs-470	64	10	space	space	NOUN
ajahs-470	64	11	specifically	specifically	ADV
ajahs-470	64	12	,	,	PUNCT
ajahs-470	64	13	from	from	ADP
ajahs-470	64	14	the	the	DET
ajahs-470	64	15	first	first	ADJ
ajahs-470	64	16	phase	phase	NOUN
ajahs-470	64	17	in	in	ADP
ajahs-470	64	18	1966	1966	NUM
ajahs-470	64	19	to	to	ADP
ajahs-470	64	20	1979	1979	NUM
ajahs-470	64	21	,	,	PUNCT
ajahs-470	64	22	through	through	ADP
ajahs-470	64	23	its	its	PRON
ajahs-470	64	24	second	second	ADJ
ajahs-470	64	25	interregnum	interregnum	NOUN
ajahs-470	64	26	of	of	ADP
ajahs-470	64	27	1983	1983	NUM
ajahs-470	64	28	and	and	CCONJ
ajahs-470	64	29	1999	1999	NUM
ajahs-470	64	30	,	,	PUNCT
ajahs-470	64	31	served	serve	VERB
ajahs-470	64	32	as	as	ADP
ajahs-470	64	33	a	a	DET
ajahs-470	64	34	major	major	ADJ
ajahs-470	64	35	inhibiting	inhibit	VERB
ajahs-470	64	36	factor	factor	NOUN
ajahs-470	64	37	to	to	ADP
ajahs-470	64	38	the	the	DET
ajahs-470	64	39	growth	growth	NOUN
ajahs-470	64	40	of	of	ADP
ajahs-470	64	41	the	the	DET
ajahs-470	64	42	nigerian	nigerian	ADJ
ajahs-470	64	43	public	public	ADJ
ajahs-470	64	44	service	service	NOUN
ajahs-470	64	45	sector	sector	NOUN
ajahs-470	64	46	and	and	CCONJ
ajahs-470	64	47	consequently	consequently	ADV
ajahs-470	64	48	too	too	ADV
ajahs-470	64	49	,	,	PUNCT
ajahs-470	64	50	on	on	ADP
ajahs-470	64	51	the	the	DET
ajahs-470	64	52	quality	quality	NOUN
ajahs-470	64	53	of	of	ADP
ajahs-470	64	54	service	service	NOUN
ajahs-470	64	55	outputs	output	NOUN
ajahs-470	64	56	and	and	CCONJ
ajahs-470	64	57	delivery	delivery	NOUN
ajahs-470	64	58	of	of	ADP
ajahs-470	64	59	the	the	DET
ajahs-470	64	60	nigerian	nigerian	ADJ
ajahs-470	64	61	public	public	ADJ
ajahs-470	64	62	service	service	NOUN
ajahs-470	64	63	.	.	PUNCT
ajahs-470	65	1	adegoroye	adegoroye	NOUN
ajahs-470	65	2	(	(	PUNCT
ajahs-470	65	3	2005:1	2005:1	NUM
ajahs-470	65	4	)	)	PUNCT
ajahs-470	65	5	,	,	PUNCT
ajahs-470	65	6	while	while	SCONJ
ajahs-470	65	7	making	make	VERB
ajahs-470	65	8	reference	reference	NOUN
ajahs-470	65	9	to	to	ADP
ajahs-470	65	10	some	some	PRON
ajahs-470	65	11	of	of	ADP
ajahs-470	65	12	the	the	DET
ajahs-470	65	13	ills	ill	NOUN
ajahs-470	65	14	of	of	ADP
ajahs-470	65	15	the	the	DET
ajahs-470	65	16	nigerian	nigerian	ADJ
ajahs-470	65	17	public	public	ADJ
ajahs-470	65	18	service	service	NOUN
ajahs-470	65	19	as	as	SCONJ
ajahs-470	65	20	rightly	rightly	ADV
ajahs-470	65	21	identified	identify	VERB
ajahs-470	65	22	by	by	ADP
ajahs-470	65	23	the	the	DET
ajahs-470	65	24	ayida	ayida	PROPN
ajahs-470	65	25	panel	panel	NOUN
ajahs-470	65	26	,	,	PUNCT
ajahs-470	65	27	opines	opine	VERB
ajahs-470	65	28	that	that	SCONJ
ajahs-470	65	29	politicization	politicization	NOUN
ajahs-470	65	30	,	,	PUNCT
ajahs-470	65	31	absence	absence	NOUN
ajahs-470	65	32	of	of	ADP
ajahs-470	65	33	accountability	accountability	NOUN
ajahs-470	65	34	and	and	CCONJ
ajahs-470	65	35	probity	probity	NOUN
ajahs-470	65	36	,	,	PUNCT
ajahs-470	65	37	indiscipline	indiscipline	NOUN
ajahs-470	65	38	,	,	PUNCT
ajahs-470	65	39	virtual	virtual	ADJ
ajahs-470	65	40	institutionalization	institutionalization	NOUN
ajahs-470	65	41	of	of	ADP
ajahs-470	65	42	corruption	corruption	NOUN
ajahs-470	65	43	at	at	ADP
ajahs-470	65	44	all	all	DET
ajahs-470	65	45	levels	level	NOUN
ajahs-470	65	46	of	of	ADP
ajahs-470	65	47	public	public	ADJ
ajahs-470	65	48	service	service	NOUN
ajahs-470	65	49	and	and	CCONJ
ajahs-470	65	50	total	total	ADJ
ajahs-470	65	51	disregard	disregard	NOUN
ajahs-470	65	52	for	for	ADP
ajahs-470	65	53	basic	basic	ADJ
ajahs-470	65	54	service	service	NOUN
ajahs-470	65	55	ethics	ethic	NOUN
ajahs-470	65	56	and	and	CCONJ
ajahs-470	65	57	regulations	regulation	NOUN
ajahs-470	65	58	became	become	VERB
ajahs-470	65	59	the	the	DET
ajahs-470	65	60	extant	extant	ADJ
ajahs-470	65	61	norms	norm	NOUN
ajahs-470	65	62	which	which	PRON
ajahs-470	65	63	further	far	ADV
ajahs-470	65	64	affected	affect	VERB
ajahs-470	65	65	the	the	DET
ajahs-470	65	66	quality	quality	NOUN
ajahs-470	65	67	of	of	ADP
ajahs-470	65	68	service	service	NOUN
ajahs-470	65	69	delivery	delivery	NOUN
ajahs-470	65	70	in	in	ADP
ajahs-470	65	71	the	the	DET
ajahs-470	65	72	nigerian	nigerian	ADJ
ajahs-470	65	73	public	public	ADJ
ajahs-470	65	74	service	service	NOUN
ajahs-470	65	75	.	.	PUNCT
ajahs-470	66	1	the	the	DET
ajahs-470	66	2	endemic	endemic	ADJ
ajahs-470	66	3	bureaucratization	bureaucratization	NOUN
ajahs-470	66	4	which	which	PRON
ajahs-470	66	5	also	also	ADV
ajahs-470	66	6	encourages	encourage	VERB
ajahs-470	66	7	slow	slow	ADJ
ajahs-470	66	8	response	response	NOUN
ajahs-470	66	9	to	to	ADP
ajahs-470	66	10	action	action	NOUN
ajahs-470	66	11	and	and	CCONJ
ajahs-470	66	12	discharge	discharge	NOUN
ajahs-470	66	13	of	of	ADP
ajahs-470	66	14	duties	duty	NOUN
ajahs-470	66	15	among	among	ADP
ajahs-470	66	16	the	the	DET
ajahs-470	66	17	workforce	workforce	NOUN
ajahs-470	66	18	,	,	PUNCT
ajahs-470	66	19	insensitivity	insensitivity	NOUN
ajahs-470	66	20	to	to	ADP
ajahs-470	66	21	value	value	NOUN
ajahs-470	66	22	of	of	ADP
ajahs-470	66	23	time	time	NOUN
ajahs-470	66	24	,	,	PUNCT
ajahs-470	66	25	low	low	ADJ
ajahs-470	66	26	morale	morale	NOUN
ajahs-470	66	27	,	,	PUNCT
ajahs-470	66	28	poor	poor	ADJ
ajahs-470	66	29	working	working	NOUN
ajahs-470	66	30	condition	condition	NOUN
ajahs-470	66	31	,	,	PUNCT
ajahs-470	66	32	and	and	CCONJ
ajahs-470	66	33	stagnation	stagnation	NOUN
ajahs-470	66	34	in	in	ADP
ajahs-470	66	35	career	career	NOUN
ajahs-470	66	36	among	among	ADP
ajahs-470	66	37	others	other	NOUN
ajahs-470	66	38	were	be	AUX
ajahs-470	66	39	equally	equally	ADV
ajahs-470	66	40	identified	identify	VERB
ajahs-470	66	41	as	as	ADP
ajahs-470	66	42	the	the	DET
ajahs-470	66	43	bane	bane	NOUN
ajahs-470	66	44	of	of	ADP
ajahs-470	66	45	the	the	DET
ajahs-470	66	46	nigerian	nigerian	ADJ
ajahs-470	66	47	public	public	ADJ
ajahs-470	66	48	service	service	NOUN
ajahs-470	66	49	with	with	ADP
ajahs-470	66	50	its	its	PRON
ajahs-470	66	51	attendant	attendant	ADJ
ajahs-470	66	52	low	low	ADJ
ajahs-470	66	53	regard	regard	NOUN
ajahs-470	66	54	for	for	ADP
ajahs-470	66	55	quality	quality	NOUN
ajahs-470	66	56	service	service	NOUN
ajahs-470	66	57	delivery	delivery	NOUN
ajahs-470	66	58	.	.	PUNCT
ajahs-470	67	1	in	in	ADP
ajahs-470	67	2	view	view	NOUN
ajahs-470	67	3	of	of	ADP
ajahs-470	67	4	the	the	DET
ajahs-470	67	5	critical	critical	ADJ
ajahs-470	67	6	importance	importance	NOUN
ajahs-470	67	7	of	of	ADP
ajahs-470	67	8	public	public	ADJ
ajahs-470	67	9	service	service	NOUN
ajahs-470	67	10	delivery	delivery	NOUN
ajahs-470	67	11	to	to	ADP
ajahs-470	67	12	the	the	DET
ajahs-470	67	13	citizens	citizen	NOUN
ajahs-470	67	14	of	of	ADP
ajahs-470	67	15	any	any	DET
ajahs-470	67	16	country	country	NOUN
ajahs-470	67	17	,	,	PUNCT
ajahs-470	67	18	service	service	NOUN
ajahs-470	67	19	delivery	delivery	NOUN
ajahs-470	67	20	should	should	AUX
ajahs-470	67	21	be	be	AUX
ajahs-470	67	22	accessible	accessible	ADJ
ajahs-470	67	23	,	,	PUNCT
ajahs-470	67	24	of	of	ADP
ajahs-470	67	25	high	high	ADJ
ajahs-470	67	26	quality	quality	NOUN
ajahs-470	67	27	,	,	PUNCT
ajahs-470	67	28	effectively	effectively	ADV
ajahs-470	67	29	and	and	CCONJ
ajahs-470	67	30	efficiently	efficiently	ADV
ajahs-470	67	31	delivered	deliver	VERB
ajahs-470	67	32	.	.	PUNCT
ajahs-470	68	1	government	government	NOUN
ajahs-470	68	2	is	be	AUX
ajahs-470	68	3	therefore	therefore	ADV
ajahs-470	68	4	,	,	PUNCT
ajahs-470	68	5	faced	face	VERB
ajahs-470	68	6	with	with	ADP
ajahs-470	68	7	the	the	DET
ajahs-470	68	8	challenge	challenge	NOUN
ajahs-470	68	9	of	of	ADP
ajahs-470	68	10	providing	provide	VERB
ajahs-470	68	11	basic	basic	ADJ
ajahs-470	68	12	public	public	ADJ
ajahs-470	68	13	services	service	NOUN
ajahs-470	68	14	to	to	PART
ajahs-470	68	15	which	which	PRON
ajahs-470	68	16	citizens	citizen	NOUN
ajahs-470	68	17	are	be	AUX
ajahs-470	68	18	entitled	entitle	VERB
ajahs-470	68	19	in	in	ADP
ajahs-470	68	20	a	a	DET
ajahs-470	68	21	timely	timely	ADJ
ajahs-470	68	22	,	,	PUNCT
ajahs-470	68	23	fair	fair	ADJ
ajahs-470	68	24	,	,	PUNCT
ajahs-470	68	25	honest	honest	ADJ
ajahs-470	68	26	,	,	PUNCT
ajahs-470	68	27	effective	effective	ADJ
ajahs-470	68	28	and	and	CCONJ
ajahs-470	68	29	transparent	transparent	ADJ
ajahs-470	68	30	manner	manner	NOUN
ajahs-470	68	31	.	.	PUNCT
ajahs-470	69	1	it	it	PRON
ajahs-470	69	2	is	be	AUX
ajahs-470	69	3	argued	argue	VERB
ajahs-470	69	4	further	far	ADV
ajahs-470	69	5	that	that	SCONJ
ajahs-470	69	6	,	,	PUNCT
ajahs-470	69	7	over	over	ADP
ajahs-470	69	8	the	the	DET
ajahs-470	69	9	years	year	NOUN
ajahs-470	69	10	,	,	PUNCT
ajahs-470	69	11	public	public	ADJ
ajahs-470	69	12	service	service	NOUN
ajahs-470	69	13	failure	failure	NOUN
ajahs-470	69	14	or	or	CCONJ
ajahs-470	69	15	ineffective	ineffective	ADJ
ajahs-470	69	16	delivery	delivery	NOUN
ajahs-470	69	17	of	of	ADP
ajahs-470	69	18	such	such	ADJ
ajahs-470	69	19	services	service	NOUN
ajahs-470	69	20	has	have	AUX
ajahs-470	69	21	always	always	ADV
ajahs-470	69	22	been	be	AUX
ajahs-470	69	23	the	the	DET
ajahs-470	69	24	norm	norm	NOUN
ajahs-470	69	25	in	in	ADP
ajahs-470	69	26	the	the	DET
ajahs-470	69	27	developing	develop	VERB
ajahs-470	69	28	countries	country	NOUN
ajahs-470	69	29	like	like	ADP
ajahs-470	69	30	nigeria	nigeria	PROPN
ajahs-470	69	31	(	(	PUNCT
ajahs-470	69	32	oyedele	oyedele	PROPN
ajahs-470	69	33	,	,	PUNCT
ajahs-470	69	34	2015	2015	NUM
ajahs-470	69	35	)	)	PUNCT
ajahs-470	69	36	.	.	PUNCT
ajahs-470	70	1	olowu	olowu	NOUN
ajahs-470	70	2	(	(	PUNCT
ajahs-470	70	3	2005	2005	NUM
ajahs-470	70	4	)	)	PUNCT
ajahs-470	70	5	,	,	PUNCT
ajahs-470	70	6	opined	opine	VERB
ajahs-470	70	7	that	that	SCONJ
ajahs-470	70	8	in	in	ADP
ajahs-470	70	9	order	order	NOUN
ajahs-470	70	10	to	to	PART
ajahs-470	70	11	effectively	effectively	ADV
ajahs-470	70	12	change	change	VERB
ajahs-470	70	13	the	the	DET
ajahs-470	70	14	tide	tide	NOUN
ajahs-470	70	15	of	of	ADP
ajahs-470	70	16	poor	poor	ADJ
ajahs-470	70	17	delivery	delivery	NOUN
ajahs-470	70	18	of	of	ADP
ajahs-470	70	19	service	service	NOUN
ajahs-470	70	20	in	in	ADP
ajahs-470	70	21	the	the	DET
ajahs-470	70	22	nigerian	nigerian	ADJ
ajahs-470	70	23	public	public	ADJ
ajahs-470	70	24	service	service	NOUN
ajahs-470	70	25	,	,	PUNCT
ajahs-470	70	26	it	it	PRON
ajahs-470	70	27	is	be	AUX
ajahs-470	70	28	equally	equally	ADV
ajahs-470	70	29	expedient	expedient	ADJ
ajahs-470	70	30	for	for	SCONJ
ajahs-470	70	31	government	government	NOUN
ajahs-470	70	32	to	to	PART
ajahs-470	70	33	adopt	adopt	VERB
ajahs-470	70	34	strategies	strategy	NOUN
ajahs-470	70	35	that	that	PRON
ajahs-470	70	36	will	will	AUX
ajahs-470	70	37	ensure	ensure	VERB
ajahs-470	70	38	active	active	ADJ
ajahs-470	70	39	engagement	engagement	NOUN
ajahs-470	70	40	of	of	ADP
ajahs-470	70	41	the	the	DET
ajahs-470	70	42	citizens	citizen	NOUN
ajahs-470	70	43	at	at	ADP
ajahs-470	70	44	some	some	DET
ajahs-470	70	45	levels	level	NOUN
ajahs-470	70	46	of	of	ADP
ajahs-470	70	47	decision	decision	NOUN
ajahs-470	70	48	making	make	VERB
ajahs-470	70	49	particularly	particularly	ADV
ajahs-470	70	50	,	,	PUNCT
ajahs-470	70	51	as	as	SCONJ
ajahs-470	70	52	regards	regard	VERB
ajahs-470	70	53	production	production	NOUN
ajahs-470	70	54	and	and	CCONJ
ajahs-470	70	55	delivery	delivery	NOUN
ajahs-470	70	56	of	of	ADP
ajahs-470	70	57	public	public	ADJ
ajahs-470	70	58	services	service	NOUN
ajahs-470	70	59	.	.	PUNCT
ajahs-470	71	1	olowu	olowu	NOUN
ajahs-470	71	2	(	(	PUNCT
ajahs-470	71	3	2005	2005	NUM
ajahs-470	71	4	)	)	PUNCT
ajahs-470	71	5	further	far	ADV
ajahs-470	71	6	argued	argue	VERB
ajahs-470	71	7	that	that	SCONJ
ajahs-470	71	8	,	,	PUNCT
ajahs-470	71	9	with	with	ADP
ajahs-470	71	10	the	the	DET
ajahs-470	71	11	decline	decline	NOUN
ajahs-470	71	12	in	in	ADP
ajahs-470	71	13	the	the	DET
ajahs-470	71	14	available	available	ADJ
ajahs-470	71	15	resource	resource	NOUN
ajahs-470	71	16	at	at	ADP
ajahs-470	71	17	the	the	DET
ajahs-470	71	18	disposal	disposal	NOUN
ajahs-470	71	19	of	of	ADP
ajahs-470	71	20	the	the	DET
ajahs-470	71	21	government	government	NOUN
ajahs-470	71	22	,	,	PUNCT
ajahs-470	71	23	it	it	PRON
ajahs-470	71	24	is	be	AUX
ajahs-470	71	25	rather	rather	ADV
ajahs-470	71	26	compelling	compelling	ADJ
ajahs-470	71	27	for	for	ADP
ajahs-470	71	28	the	the	DET
ajahs-470	71	29	active	active	ADJ
ajahs-470	71	30	citizens	citizen	NOUN
ajahs-470	71	31	’	’	PART
ajahs-470	71	32	engagement	engagement	NOUN
ajahs-470	71	33	as	as	ADP
ajahs-470	71	34	a	a	DET
ajahs-470	71	35	panacea	panacea	NOUN
ajahs-470	71	36	for	for	ADP
ajahs-470	71	37	enhancing	enhance	VERB
ajahs-470	71	38	quality	quality	NOUN
ajahs-470	71	39	of	of	ADP
ajahs-470	71	40	service	service	NOUN
ajahs-470	71	41	delivery	delivery	NOUN
ajahs-470	71	42	in	in	ADP
ajahs-470	71	43	the	the	DET
ajahs-470	71	44	nigerian	nigerian	ADJ
ajahs-470	71	45	public	public	ADJ
ajahs-470	71	46	service	service	NOUN
ajahs-470	71	47	.	.	PUNCT
ajahs-470	72	1	result	result	NOUN
ajahs-470	72	2	and	and	CCONJ
ajahs-470	72	3	discussion	discussion	NOUN
ajahs-470	72	4	the	the	DET
ajahs-470	72	5	philosophical	philosophical	ADJ
ajahs-470	72	6	underpinnings	underpinning	NOUN
ajahs-470	72	7	of	of	ADP
ajahs-470	72	8	the	the	DET
ajahs-470	72	9	servicom	servicom	ADJ
ajahs-470	72	10	charter	charter	NOUN
ajahs-470	72	11	arguably	arguably	ADV
ajahs-470	72	12	,	,	PUNCT
ajahs-470	72	13	a	a	DET
ajahs-470	72	14	result	result	NOUN
ajahs-470	72	15	-	-	PUNCT
ajahs-470	72	16	oriented	orient	VERB
ajahs-470	72	17	service	service	NOUN
ajahs-470	72	18	delivery	delivery	NOUN
ajahs-470	72	19	is	be	AUX
ajahs-470	72	20	predicated	predicate	VERB
ajahs-470	72	21	on	on	ADP
ajahs-470	72	22	clearly	clearly	ADV
ajahs-470	72	23	defined	define	VERB
ajahs-470	72	24	organizational	organizational	ADJ
ajahs-470	72	25	goals	goal	NOUN
ajahs-470	72	26	and	and	CCONJ
ajahs-470	72	27	well	well	ADV
ajahs-470	72	28	motivated	motivated	ADJ
ajahs-470	72	29	workforce	workforce	NOUN
ajahs-470	72	30	(	(	PUNCT
ajahs-470	72	31	oyadiran	oyadiran	ADJ
ajahs-470	72	32	,	,	PUNCT
ajahs-470	72	33	2010	2010	NUM
ajahs-470	72	34	)	)	PUNCT
ajahs-470	72	35	.	.	PUNCT
ajahs-470	73	1	it	it	PRON
ajahs-470	73	2	is	be	AUX
ajahs-470	73	3	also	also	ADV
ajahs-470	73	4	revealed	reveal	VERB
ajahs-470	73	5	that	that	SCONJ
ajahs-470	73	6	these	these	DET
ajahs-470	73	7	factors	factor	NOUN
ajahs-470	73	8	are	be	AUX
ajahs-470	73	9	pertinent	pertinent	ADJ
ajahs-470	73	10	to	to	ADP
ajahs-470	73	11	assessing	assess	VERB
ajahs-470	73	12	the	the	DET
ajahs-470	73	13	impacts	impact	NOUN
ajahs-470	73	14	of	of	ADP
ajahs-470	73	15	servicom	servicom	NOUN
ajahs-470	73	16	particularly	particularly	ADV
ajahs-470	73	17	,	,	PUNCT
ajahs-470	73	18	in	in	ADP
ajahs-470	73	19	the	the	DET
ajahs-470	73	20	nigerian	nigerian	ADJ
ajahs-470	73	21	public	public	ADJ
ajahs-470	73	22	service	service	NOUN
ajahs-470	73	23	.	.	PUNCT
ajahs-470	74	1	imperatively	imperatively	ADV
ajahs-470	74	2	,	,	PUNCT
ajahs-470	74	3	the	the	DET
ajahs-470	74	4	servicom	servicom	ADJ
ajahs-470	74	5	charter	charter	NOUN
ajahs-470	74	6	is	be	AUX
ajahs-470	74	7	anchored	anchor	VERB
ajahs-470	74	8	on	on	ADP
ajahs-470	74	9	the	the	DET
ajahs-470	74	10	following	following	NOUN
ajahs-470	74	11	:	:	PUNCT
ajahs-470	74	12	1	1	X
ajahs-470	74	13	.	.	X
ajahs-470	74	14	affirmation	affirmation	NOUN
ajahs-470	74	15	:	:	PUNCT
ajahs-470	74	16	that	that	PRON
ajahs-470	74	17	is	be	AUX
ajahs-470	74	18	,	,	PUNCT
ajahs-470	74	19	on	on	ADP
ajahs-470	74	20	the	the	DET
ajahs-470	74	21	commitment	commitment	NOUN
ajahs-470	74	22	to	to	ADP
ajahs-470	74	23	the	the	DET
ajahs-470	74	24	service	service	NOUN
ajahs-470	74	25	of	of	ADP
ajahs-470	74	26	the	the	DET
ajahs-470	74	27	nigerian	nigerian	ADJ
ajahs-470	74	28	state	state	NOUN
ajahs-470	74	29	.	.	PUNCT
ajahs-470	75	1	2	2	X
ajahs-470	75	2	.	.	X
ajahs-470	75	3	conviction	conviction	NOUN
ajahs-470	75	4	:	:	PUNCT
ajahs-470	75	5	this	this	PRON
ajahs-470	75	6	is	be	AUX
ajahs-470	75	7	also	also	ADV
ajahs-470	75	8	predicated	predicate	VERB
ajahs-470	75	9	on	on	ADP
ajahs-470	75	10	the	the	DET
ajahs-470	75	11	fact	fact	NOUN
ajahs-470	75	12	that	that	SCONJ
ajahs-470	75	13	nigeria	nigeria	PROPN
ajahs-470	75	14	can	can	AUX
ajahs-470	75	15	only	only	ADV
ajahs-470	75	16	realize	realize	VERB
ajahs-470	75	17	its	its	PRON
ajahs-470	75	18	full	full	ADJ
ajahs-470	75	19	potentials	potential	NOUN
ajahs-470	75	20	,	,	PUNCT
ajahs-470	75	21	if	if	SCONJ
ajahs-470	75	22	citizens	citizen	NOUN
ajahs-470	75	23	receive	receive	VERB
ajahs-470	75	24	prompt	prompt	ADJ
ajahs-470	75	25	and	and	CCONJ
ajahs-470	75	26	efficient	efficient	ADJ
ajahs-470	75	27	services	service	NOUN
ajahs-470	75	28	from	from	ADP
ajahs-470	75	29	the	the	DET
ajahs-470	75	30	state	state	NOUN
ajahs-470	75	31	.	.	PUNCT
ajahs-470	76	1	3	3	X
ajahs-470	76	2	.	.	X
ajahs-470	76	3	consideration	consideration	NOUN
ajahs-470	76	4	:	:	PUNCT
ajahs-470	76	5	this	this	PRON
ajahs-470	76	6	attests	attest	VERB
ajahs-470	76	7	to	to	ADP
ajahs-470	76	8	the	the	DET
ajahs-470	76	9	needs	need	NOUN
ajahs-470	76	10	and	and	CCONJ
ajahs-470	76	11	rights	right	NOUN
ajahs-470	76	12	of	of	ADP
ajahs-470	76	13	all	all	DET
ajahs-470	76	14	nigerians	nigerians	PROPN
ajahs-470	76	15	to	to	PART
ajahs-470	76	16	enjoy	enjoy	VERB
ajahs-470	76	17	social	social	ADJ
ajahs-470	76	18	and	and	CCONJ
ajahs-470	76	19	economic	economic	ADJ
ajahs-470	76	20	advancement	advancement	NOUN
ajahs-470	76	21	.	.	PUNCT
ajahs-470	77	1	4	4	X
ajahs-470	77	2	.	.	X
ajahs-470	77	3	dedication	dedication	NOUN
ajahs-470	77	4	:	:	PUNCT
ajahs-470	77	5	to	to	PART
ajahs-470	77	6	provide	provide	VERB
ajahs-470	77	7	quality	quality	NOUN
ajahs-470	77	8	services	service	NOUN
ajahs-470	77	9	to	to	PART
ajahs-470	77	10	which	which	PRON
ajahs-470	77	11	all	all	DET
ajahs-470	77	12	citizens	citizen	NOUN
ajahs-470	77	13	are	be	AUX
ajahs-470	77	14	entitled	entitle	VERB
ajahs-470	77	15	in	in	ADP
ajahs-470	77	16	a	a	DET
ajahs-470	77	17	timely	timely	ADJ
ajahs-470	77	18	,	,	PUNCT
ajahs-470	77	19	fair	fair	ADJ
ajahs-470	77	20	,	,	PUNCT
ajahs-470	77	21	honest	honest	ADJ
ajahs-470	77	22	,	,	PUNCT
ajahs-470	77	23	effective	effective	ADJ
ajahs-470	77	24	and	and	CCONJ
ajahs-470	77	25	transparent	transparent	ADJ
ajahs-470	77	26	manner	manner	NOUN
ajahs-470	77	27	.	.	PUNCT
ajahs-470	78	1	further	far	ADV
ajahs-470	78	2	to	to	ADP
ajahs-470	78	3	these	these	PRON
ajahs-470	78	4	,	,	PUNCT
ajahs-470	78	5	and	and	CCONJ
ajahs-470	78	6	in	in	ADP
ajahs-470	78	7	the	the	DET
ajahs-470	78	8	affirmation	affirmation	NOUN
ajahs-470	78	9	of	of	ADP
ajahs-470	78	10	government	government	NOUN
ajahs-470	78	11	’s	’s	PART
ajahs-470	78	12	commitment	commitment	NOUN
ajahs-470	78	13	to	to	ADP
ajahs-470	78	14	enhancing	enhance	VERB
ajahs-470	78	15	the	the	DET
ajahs-470	78	16	quality	quality	NOUN
ajahs-470	78	17	of	of	ADP
ajahs-470	78	18	service	service	NOUN
ajahs-470	78	19	delivery	delivery	NOUN
ajahs-470	78	20	in	in	ADP
ajahs-470	78	21	the	the	DET
ajahs-470	78	22	public	public	ADJ
ajahs-470	78	23	sector	sector	NOUN
ajahs-470	78	24	as	as	ADP
ajahs-470	78	25	a	a	DET
ajahs-470	78	26	possible	possible	ADJ
ajahs-470	78	27	way	way	NOUN
ajahs-470	78	28	of	of	ADP
ajahs-470	78	29	reversing	reverse	VERB
ajahs-470	78	30	the	the	DET
ajahs-470	78	31	negative	negative	ADJ
ajahs-470	78	32	trend	trend	NOUN
ajahs-470	78	33	of	of	ADP
ajahs-470	78	34	service	service	NOUN
ajahs-470	78	35	deficit	deficit	NOUN
ajahs-470	78	36	to	to	ADP
ajahs-470	78	37	the	the	DET
ajahs-470	78	38	nigerian	nigerian	ADJ
ajahs-470	78	39	public	public	NOUN
ajahs-470	78	40	,	,	PUNCT
ajahs-470	78	41	mdas	mdas	PROPN
ajahs-470	78	42	were	be	AUX
ajahs-470	78	43	appropriately	appropriately	ADV
ajahs-470	78	44	mandated	mandate	VERB
ajahs-470	78	45	to	to	PART
ajahs-470	78	46	make	make	VERB
ajahs-470	78	47	provision	provision	NOUN
ajahs-470	78	48	for	for	ADP
ajahs-470	78	49	the	the	DET
ajahs-470	78	50	servicom	servicom	ADJ
ajahs-470	78	51	charter	charter	NOUN
ajahs-470	78	52	and	and	CCONJ
ajahs-470	78	53	publish	publish	VERB
ajahs-470	78	54	same	same	ADJ
ajahs-470	78	55	in	in	ADP
ajahs-470	78	56	line	line	NOUN
ajahs-470	78	57	with	with	ADP
ajahs-470	78	58	their	their	PRON
ajahs-470	78	59	organizational	organizational	ADJ
ajahs-470	78	60	mandates	mandate	NOUN
ajahs-470	78	61	.	.	PUNCT
ajahs-470	79	1	these	these	DET
ajahs-470	79	2	provisions	provision	NOUN
ajahs-470	79	3	must	must	AUX
ajahs-470	79	4	include	include	VERB
ajahs-470	79	5	:	:	PUNCT
ajahs-470	79	6	>	>	X
ajahs-470	79	7	that	that	SCONJ
ajahs-470	79	8	quality	quality	NOUN
ajahs-470	79	9	service	service	NOUN
ajahs-470	79	10	must	must	AUX
ajahs-470	79	11	be	be	AUX
ajahs-470	79	12	designed	design	VERB
ajahs-470	79	13	around	around	ADP
ajahs-470	79	14	customers	customer	NOUN
ajahs-470	79	15	’	'	PUNCT
ajahs-470	79	16	requirements	requirement	NOUN
ajahs-470	79	17	;	;	PUNCT
ajahs-470	79	18	>	>	X
ajahs-470	79	19	set	set	VERB
ajahs-470	79	20	out	out	ADP
ajahs-470	79	21	citizens	citizen	NOUN
ajahs-470	79	22	’	’	PART
ajahs-470	79	23	entitlements	entitlement	NOUN
ajahs-470	79	24	in	in	ADP
ajahs-470	79	25	the	the	DET
ajahs-470	79	26	best	good	ADJ
ajahs-470	79	27	way	way	NOUN
ajahs-470	79	28	they	they	PRON
ajahs-470	79	29	http://https://journals.e	http://https://journals.e	VERB
ajahs-470	79	30	-	-	PUNCT
ajahs-470	79	31	palli.com	palli.com	X
ajahs-470	79	32	/	/	SYM
ajahs-470	79	33	home	home	NOUN
ajahs-470	79	34	/	/	SYM
ajahs-470	79	35	index.php	index.php	VERB
ajahs-470	79	36	/	/	NOUN
ajahs-470	79	37	ajahs	ajah	NOUN
ajahs-470	79	38	pa	pa	PROPN
ajahs-470	79	39	ge	ge	PROPN
ajahs-470	79	40	12	12	NUM
ajahs-470	79	41	6	6	NUM
ajahs-470	79	42	https://journals.e-palli.com/home/index.php/ajahs	https://journals.e-palli.com/home/index.php/ajah	NOUN
ajahs-470	79	43	am	be	AUX
ajahs-470	79	44	.	.	PUNCT
ajahs-470	80	1	j.	j.	PROPN
ajahs-470	80	2	arts	arts	PROPN
ajahs-470	80	3	hum	hum	PROPN
ajahs-470	80	4	.	.	PUNCT
ajahs-470	81	1	sci	sci	PROPN
ajahs-470	81	2	.	.	PUNCT
ajahs-470	81	3	1(2	1(2	NUM
ajahs-470	81	4	)	)	PUNCT
ajahs-470	81	5	123	123	NUM
ajahs-470	81	6	-	-	SYM
ajahs-470	81	7	127	127	NUM
ajahs-470	81	8	,	,	PUNCT
ajahs-470	81	9	2022	2022	NUM
ajahs-470	81	10	could	could	AUX
ajahs-470	81	11	easily	easily	ADV
ajahs-470	81	12	understand	understand	VERB
ajahs-470	81	13	;	;	PUNCT
ajahs-470	81	14	>	>	X
ajahs-470	81	15	list	list	NOUN
ajahs-470	81	16	of	of	ADP
ajahs-470	81	17	fees	fee	NOUN
ajahs-470	81	18	payable	payable	ADJ
ajahs-470	81	19	and	and	CCONJ
ajahs-470	81	20	prohibition	prohibition	NOUN
ajahs-470	81	21	of	of	ADP
ajahs-470	81	22	illegal	illegal	ADJ
ajahs-470	81	23	demands	demand	NOUN
ajahs-470	81	24	;	;	PUNCT
ajahs-470	81	25	>	>	PUNCT
ajahs-470	81	26	commitment	commitment	NOUN
ajahs-470	81	27	to	to	ADP
ajahs-470	81	28	provision	provision	NOUN
ajahs-470	81	29	of	of	ADP
ajahs-470	81	30	services	service	NOUN
ajahs-470	81	31	within	within	ADP
ajahs-470	81	32	realistic	realistic	ADJ
ajahs-470	81	33	time	time	NOUN
ajahs-470	81	34	frame	frame	NOUN
ajahs-470	81	35	;	;	PUNCT
ajahs-470	81	36	>	>	X
ajahs-470	81	37	specify	specify	VERB
ajahs-470	81	38	officials	official	NOUN
ajahs-470	81	39	to	to	PART
ajahs-470	81	40	whom	whom	PRON
ajahs-470	81	41	complaints	complaint	NOUN
ajahs-470	81	42	may	may	AUX
ajahs-470	81	43	be	be	AUX
ajahs-470	81	44	addressed	address	VERB
ajahs-470	81	45	;	;	PUNCT
ajahs-470	81	46	and	and	CCONJ
ajahs-470	81	47	>	>	X
ajahs-470	81	48	publish	publish	VERB
ajahs-470	81	49	these	these	DET
ajahs-470	81	50	details	detail	NOUN
ajahs-470	81	51	in	in	ADP
ajahs-470	81	52	conspicuous	conspicuous	ADJ
ajahs-470	81	53	places	place	NOUN
ajahs-470	81	54	accessible	accessible	ADJ
ajahs-470	81	55	to	to	ADP
ajahs-470	81	56	the	the	DET
ajahs-470	81	57	public	public	NOUN
ajahs-470	81	58	.	.	PUNCT
ajahs-470	82	1	>	>	X
ajahs-470	82	2	expectedly	expectedly	ADV
ajahs-470	82	3	,	,	PUNCT
ajahs-470	82	4	and	and	CCONJ
ajahs-470	82	5	sequel	sequel	VERB
ajahs-470	82	6	to	to	ADP
ajahs-470	82	7	the	the	DET
ajahs-470	82	8	presidential	presidential	ADJ
ajahs-470	82	9	directives	directive	NOUN
ajahs-470	82	10	,	,	PUNCT
ajahs-470	82	11	mdas	mda	NOUN
ajahs-470	82	12	were	be	AUX
ajahs-470	82	13	further	far	ADV
ajahs-470	82	14	mandated	mandate	VERB
ajahs-470	82	15	to	to	PART
ajahs-470	82	16	establish	establish	VERB
ajahs-470	82	17	the	the	DET
ajahs-470	82	18	servicom	servicom	ADJ
ajahs-470	82	19	units	unit	NOUN
ajahs-470	82	20	by	by	ADP
ajahs-470	82	21	replicating	replicate	VERB
ajahs-470	82	22	the	the	DET
ajahs-470	82	23	model	model	NOUN
ajahs-470	82	24	as	as	SCONJ
ajahs-470	82	25	domesticated	domesticate	VERB
ajahs-470	82	26	within	within	ADP
ajahs-470	82	27	the	the	DET
ajahs-470	82	28	presidency	presidency	NOUN
ajahs-470	82	29	(	(	PUNCT
ajahs-470	82	30	abdulganiyu	abdulganiyu	PROPN
ajahs-470	82	31	,	,	PUNCT
ajahs-470	82	32	2010	2010	NUM
ajahs-470	82	33	)	)	PUNCT
ajahs-470	82	34	.	.	PUNCT
ajahs-470	83	1	servicom	servicom	ADJ
ajahs-470	83	2	unit	unit	NOUN
ajahs-470	83	3	and	and	CCONJ
ajahs-470	83	4	its	its	PRON
ajahs-470	83	5	functions	function	NOUN
ajahs-470	83	6	in	in	ADP
ajahs-470	83	7	the	the	DET
ajahs-470	83	8	nigerian	nigerian	ADJ
ajahs-470	83	9	public	public	ADJ
ajahs-470	83	10	service	service	NOUN
ajahs-470	83	11	the	the	DET
ajahs-470	83	12	servicom	servicom	PROPN
ajahs-470	83	13	office	office	NOUN
ajahs-470	83	14	,	,	PUNCT
ajahs-470	83	15	as	as	SCONJ
ajahs-470	83	16	domesticated	domesticate	VERB
ajahs-470	83	17	under	under	ADP
ajahs-470	83	18	the	the	DET
ajahs-470	83	19	presidency	presidency	NOUN
ajahs-470	83	20	,	,	PUNCT
ajahs-470	83	21	has	have	VERB
ajahs-470	83	22	the	the	DET
ajahs-470	83	23	supervisory	supervisory	ADJ
ajahs-470	83	24	and	and	CCONJ
ajahs-470	83	25	regulatory	regulatory	ADJ
ajahs-470	83	26	mandates	mandate	NOUN
ajahs-470	83	27	of	of	ADP
ajahs-470	83	28	superintending	superintend	VERB
ajahs-470	83	29	and	and	CCONJ
ajahs-470	83	30	ensuring	ensure	VERB
ajahs-470	83	31	the	the	DET
ajahs-470	83	32	strict	strict	ADJ
ajahs-470	83	33	compliance	compliance	NOUN
ajahs-470	83	34	of	of	ADP
ajahs-470	83	35	the	the	DET
ajahs-470	83	36	servicom	servicom	ADJ
ajahs-470	83	37	charter	charter	NOUN
ajahs-470	83	38	in	in	ADP
ajahs-470	83	39	the	the	DET
ajahs-470	83	40	mdas	mda	NOUN
ajahs-470	83	41	,	,	PUNCT
ajahs-470	83	42	in	in	ADP
ajahs-470	83	43	line	line	NOUN
ajahs-470	83	44	with	with	ADP
ajahs-470	83	45	the	the	DET
ajahs-470	83	46	mandates	mandate	NOUN
ajahs-470	83	47	set	set	VERB
ajahs-470	83	48	out	out	ADP
ajahs-470	83	49	by	by	ADP
ajahs-470	83	50	the	the	DET
ajahs-470	83	51	presidency	presidency	NOUN
ajahs-470	83	52	.	.	PUNCT
ajahs-470	84	1	the	the	DET
ajahs-470	84	2	servicom	servicom	ADJ
ajahs-470	84	3	unit	unit	NOUN
ajahs-470	84	4	in	in	ADP
ajahs-470	84	5	the	the	DET
ajahs-470	84	6	nigerian	nigerian	PROPN
ajahs-470	84	7	mdas	mda	NOUN
ajahs-470	84	8	however	however	ADV
ajahs-470	84	9	,	,	PUNCT
ajahs-470	84	10	performs	perform	VERB
ajahs-470	84	11	the	the	DET
ajahs-470	84	12	following	follow	VERB
ajahs-470	84	13	functions	function	NOUN
ajahs-470	84	14	:	:	PUNCT
ajahs-470	84	15	>	>	X
ajahs-470	84	16	formulation	formulation	NOUN
ajahs-470	84	17	and	and	CCONJ
ajahs-470	84	18	coordination	coordination	NOUN
ajahs-470	84	19	of	of	ADP
ajahs-470	84	20	the	the	DET
ajahs-470	84	21	servicom	servicom	ADJ
ajahs-470	84	22	unit	unit	NOUN
ajahs-470	84	23	and	and	CCONJ
ajahs-470	84	24	its	its	PRON
ajahs-470	84	25	operation	operation	NOUN
ajahs-470	84	26	in	in	ADP
ajahs-470	84	27	the	the	DET
ajahs-470	84	28	mdas	mda	NOUN
ajahs-470	84	29	;	;	PUNCT
ajahs-470	84	30	>	>	PUNCT
ajahs-470	84	31	monitoring	monitoring	NOUN
ajahs-470	84	32	and	and	CCONJ
ajahs-470	84	33	reporting	reporting	NOUN
ajahs-470	84	34	of	of	ADP
ajahs-470	84	35	the	the	DET
ajahs-470	84	36	activities	activity	NOUN
ajahs-470	84	37	in	in	ADP
ajahs-470	84	38	line	line	NOUN
ajahs-470	84	39	with	with	ADP
ajahs-470	84	40	the	the	DET
ajahs-470	84	41	servicom	servicom	ADJ
ajahs-470	84	42	performance	performance	NOUN
ajahs-470	84	43	obligations	obligation	NOUN
ajahs-470	84	44	;	;	PUNCT
ajahs-470	84	45	and	and	CCONJ
ajahs-470	84	46	>	>	X
ajahs-470	84	47	carrying	carry	VERB
ajahs-470	84	48	out	out	ADP
ajahs-470	84	49	survey	survey	NOUN
ajahs-470	84	50	of	of	ADP
ajahs-470	84	51	services	service	NOUN
ajahs-470	84	52	and	and	CCONJ
ajahs-470	84	53	customers	customer	NOUN
ajahs-470	84	54	’	'	PUNCT
ajahs-470	84	55	satisfaction	satisfaction	NOUN
ajahs-470	84	56	in	in	ADP
ajahs-470	84	57	all	all	DET
ajahs-470	84	58	the	the	DET
ajahs-470	84	59	departments	department	NOUN
ajahs-470	84	60	and	and	CCONJ
ajahs-470	84	61	formations	formation	NOUN
ajahs-470	84	62	of	of	ADP
ajahs-470	84	63	agency	agency	NOUN
ajahs-470	84	64	,	,	PUNCT
ajahs-470	84	65	among	among	ADP
ajahs-470	84	66	other	other	ADJ
ajahs-470	84	67	functions	function	NOUN
ajahs-470	84	68	.	.	PUNCT
ajahs-470	85	1	the	the	DET
ajahs-470	85	2	above	above	ADV
ajahs-470	85	3	highlighted	highlight	VERB
ajahs-470	85	4	functions	function	NOUN
ajahs-470	85	5	are	be	AUX
ajahs-470	85	6	carried	carry	VERB
ajahs-470	85	7	out	out	ADP
ajahs-470	85	8	under	under	ADP
ajahs-470	85	9	a	a	DET
ajahs-470	85	10	nodal	nodal	ADJ
ajahs-470	85	11	officer	officer	NOUN
ajahs-470	85	12	who	who	PRON
ajahs-470	85	13	is	be	AUX
ajahs-470	85	14	of	of	ADP
ajahs-470	85	15	a	a	DET
ajahs-470	85	16	deputy	deputy	NOUN
ajahs-470	85	17	director	director	NOUN
ajahs-470	85	18	rank	rank	NOUN
ajahs-470	85	19	and	and	CCONJ
ajahs-470	85	20	supported	support	VERB
ajahs-470	85	21	by	by	ADP
ajahs-470	85	22	other	other	ADJ
ajahs-470	85	23	officers	officer	NOUN
ajahs-470	85	24	as	as	ADP
ajahs-470	85	25	;	;	PUNCT
ajahs-470	85	26	chapter	chapter	NOUN
ajahs-470	85	27	desk	desk	NOUN
ajahs-470	85	28	officer	officer	NOUN
ajahs-470	85	29	who	who	PRON
ajahs-470	85	30	is	be	AUX
ajahs-470	85	31	also	also	ADV
ajahs-470	85	32	saddled	saddle	VERB
ajahs-470	85	33	with	with	ADP
ajahs-470	85	34	the	the	DET
ajahs-470	85	35	formulation	formulation	NOUN
ajahs-470	85	36	,	,	PUNCT
ajahs-470	85	37	implementation	implementation	NOUN
ajahs-470	85	38	and	and	CCONJ
ajahs-470	85	39	review	review	NOUN
ajahs-470	85	40	of	of	ADP
ajahs-470	85	41	the	the	DET
ajahs-470	85	42	chapter	chapter	NOUN
ajahs-470	85	43	’s	’s	PART
ajahs-470	85	44	servicom	servicom	ADJ
ajahs-470	85	45	mandates	mandate	NOUN
ajahs-470	85	46	,	,	PUNCT
ajahs-470	85	47	the	the	DET
ajahs-470	85	48	customers	customer	NOUN
ajahs-470	85	49	’	’	PART
ajahs-470	85	50	care	care	NOUN
ajahs-470	85	51	or	or	CCONJ
ajahs-470	85	52	complaint	complaint	NOUN
ajahs-470	85	53	desk	desk	NOUN
ajahs-470	85	54	officers	officer	NOUN
ajahs-470	85	55	whose	whose	DET
ajahs-470	85	56	duties	duty	NOUN
ajahs-470	85	57	are	be	AUX
ajahs-470	85	58	to	to	PART
ajahs-470	85	59	ensure	ensure	VERB
ajahs-470	85	60	prompt	prompt	ADJ
ajahs-470	85	61	attention	attention	NOUN
ajahs-470	85	62	of	of	ADP
ajahs-470	85	63	customers	customer	NOUN
ajahs-470	85	64	needs	need	NOUN
ajahs-470	85	65	,	,	PUNCT
ajahs-470	85	66	grievances	grievance	NOUN
ajahs-470	85	67	and	and	CCONJ
ajahs-470	85	68	redress	redress	NOUN
ajahs-470	85	69	mechanism	mechanism	NOUN
ajahs-470	85	70	while	while	SCONJ
ajahs-470	85	71	the	the	DET
ajahs-470	85	72	service	service	NOUN
ajahs-470	85	73	improvement	improvement	NOUN
ajahs-470	85	74	officers	officer	NOUN
ajahs-470	85	75	are	be	AUX
ajahs-470	85	76	saddled	saddle	VERB
ajahs-470	85	77	with	with	ADP
ajahs-470	85	78	the	the	DET
ajahs-470	85	79	general	general	ADJ
ajahs-470	85	80	service	service	NOUN
ajahs-470	85	81	improvement	improvement	NOUN
ajahs-470	85	82	in	in	ADP
ajahs-470	85	83	the	the	DET
ajahs-470	85	84	mdas	mda	NOUN
ajahs-470	85	85	.	.	PUNCT
ajahs-470	86	1	the	the	DET
ajahs-470	86	2	unit	unit	NOUN
ajahs-470	86	3	has	have	VERB
ajahs-470	86	4	other	other	ADJ
ajahs-470	86	5	compliments	compliment	NOUN
ajahs-470	86	6	of	of	ADP
ajahs-470	86	7	staff	staff	NOUN
ajahs-470	86	8	that	that	PRON
ajahs-470	86	9	assist	assist	VERB
ajahs-470	86	10	in	in	ADP
ajahs-470	86	11	other	other	ADJ
ajahs-470	86	12	administrative	administrative	ADJ
ajahs-470	86	13	duties	duty	NOUN
ajahs-470	86	14	for	for	ADP
ajahs-470	86	15	the	the	DET
ajahs-470	86	16	smooth	smooth	ADJ
ajahs-470	86	17	running	running	NOUN
ajahs-470	86	18	of	of	ADP
ajahs-470	86	19	operation	operation	NOUN
ajahs-470	86	20	in	in	ADP
ajahs-470	86	21	the	the	DET
ajahs-470	86	22	servicom	servicom	ADJ
ajahs-470	86	23	unit	unit	NOUN
ajahs-470	86	24	.	.	PUNCT
ajahs-470	87	1	servicom	servicom	PROPN
ajahs-470	87	2	and	and	CCONJ
ajahs-470	87	3	its	its	PRON
ajahs-470	87	4	control	control	NOUN
ajahs-470	87	5	mechanism	mechanism	NOUN
ajahs-470	87	6	as	as	SCONJ
ajahs-470	87	7	reiterated	reiterate	VERB
ajahs-470	87	8	above	above	ADV
ajahs-470	87	9	,	,	PUNCT
ajahs-470	87	10	the	the	DET
ajahs-470	87	11	servicom	servicom	ADJ
ajahs-470	87	12	office	office	NOUN
ajahs-470	87	13	,	,	PUNCT
ajahs-470	87	14	as	as	SCONJ
ajahs-470	87	15	domesticated	domesticate	VERB
ajahs-470	87	16	under	under	ADP
ajahs-470	87	17	the	the	DET
ajahs-470	87	18	presidency	presidency	NOUN
ajahs-470	87	19	,	,	PUNCT
ajahs-470	87	20	plays	play	VERB
ajahs-470	87	21	a	a	DET
ajahs-470	87	22	major	major	ADJ
ajahs-470	87	23	supervisory	supervisory	ADJ
ajahs-470	87	24	and	and	CCONJ
ajahs-470	87	25	regulatory	regulatory	ADJ
ajahs-470	87	26	mandate	mandate	NOUN
ajahs-470	87	27	of	of	ADP
ajahs-470	87	28	the	the	DET
ajahs-470	87	29	strict	strict	ADJ
ajahs-470	87	30	compliance	compliance	NOUN
ajahs-470	87	31	of	of	ADP
ajahs-470	87	32	the	the	DET
ajahs-470	87	33	servicom	servicom	ADJ
ajahs-470	87	34	charter	charter	NOUN
ajahs-470	87	35	in	in	ADP
ajahs-470	87	36	the	the	DET
ajahs-470	87	37	mdas	mda	NOUN
ajahs-470	87	38	and	and	CCONJ
ajahs-470	87	39	performs	perform	VERB
ajahs-470	87	40	functions	function	NOUN
ajahs-470	87	41	similar	similar	ADJ
ajahs-470	87	42	to	to	ADP
ajahs-470	87	43	those	those	PRON
ajahs-470	87	44	of	of	ADP
ajahs-470	87	45	the	the	DET
ajahs-470	87	46	servicom	servicom	ADJ
ajahs-470	87	47	units	unit	NOUN
ajahs-470	87	48	in	in	ADP
ajahs-470	87	49	the	the	DET
ajahs-470	87	50	mdas	mda	NOUN
ajahs-470	87	51	,	,	PUNCT
ajahs-470	87	52	but	but	CCONJ
ajahs-470	87	53	purely	purely	ADV
ajahs-470	87	54	in	in	ADP
ajahs-470	87	55	regulatory	regulatory	ADJ
ajahs-470	87	56	capacity	capacity	NOUN
ajahs-470	87	57	as	as	SCONJ
ajahs-470	87	58	could	could	AUX
ajahs-470	87	59	be	be	AUX
ajahs-470	87	60	indicated	indicate	VERB
ajahs-470	87	61	as	as	SCONJ
ajahs-470	87	62	follows	follow	VERB
ajahs-470	87	63	:	:	PUNCT
ajahs-470	87	64	•	•	NUM
ajahs-470	87	65	coordinating	coordinate	VERB
ajahs-470	87	66	the	the	DET
ajahs-470	87	67	formulation	formulation	NOUN
ajahs-470	87	68	and	and	CCONJ
ajahs-470	87	69	operation	operation	NOUN
ajahs-470	87	70	of	of	ADP
ajahs-470	87	71	the	the	DET
ajahs-470	87	72	servicom	servicom	ADJ
ajahs-470	87	73	charter	charter	NOUN
ajahs-470	87	74	in	in	ADP
ajahs-470	87	75	all	all	DET
ajahs-470	87	76	mdas	mda	NOUN
ajahs-470	87	77	.	.	PUNCT
ajahs-470	88	1	•	•	NUM
ajahs-470	88	2	monitoring	monitoring	NOUN
ajahs-470	88	3	and	and	CCONJ
ajahs-470	88	4	reporting	reporting	NOUN
ajahs-470	88	5	of	of	ADP
ajahs-470	88	6	performances	performance	NOUN
ajahs-470	88	7	under	under	ADP
ajahs-470	88	8	the	the	DET
ajahs-470	88	9	servicom	servicom	ADJ
ajahs-470	88	10	obligations	obligation	NOUN
ajahs-470	88	11	.	.	PUNCT
ajahs-470	89	1	•	•	NUM
ajahs-470	89	2	carrying	carry	VERB
ajahs-470	89	3	out	out	ADP
ajahs-470	89	4	survey	survey	NOUN
ajahs-470	89	5	of	of	ADP
ajahs-470	89	6	services	service	NOUN
ajahs-470	89	7	and	and	CCONJ
ajahs-470	89	8	customer	customer	NOUN
ajahs-470	89	9	satisfaction	satisfaction	NOUN
ajahs-470	89	10	.	.	PUNCT
ajahs-470	90	1	as	as	ADP
ajahs-470	90	2	a	a	DET
ajahs-470	90	3	necessary	necessary	ADJ
ajahs-470	90	4	measure	measure	NOUN
ajahs-470	90	5	of	of	ADP
ajahs-470	90	6	effective	effective	ADJ
ajahs-470	90	7	control	control	NOUN
ajahs-470	90	8	on	on	ADP
ajahs-470	90	9	the	the	DET
ajahs-470	90	10	appropriate	appropriate	ADJ
ajahs-470	90	11	implementation	implementation	NOUN
ajahs-470	90	12	of	of	ADP
ajahs-470	90	13	servicom	servicom	ADJ
ajahs-470	90	14	charter	charter	NOUN
ajahs-470	90	15	in	in	ADP
ajahs-470	90	16	all	all	DET
ajahs-470	90	17	the	the	DET
ajahs-470	90	18	mdas	mda	NOUN
ajahs-470	90	19	,	,	PUNCT
ajahs-470	90	20	the	the	DET
ajahs-470	90	21	servicom	servicom	ADJ
ajahs-470	90	22	regulatory	regulatory	ADJ
ajahs-470	90	23	unit	unit	NOUN
ajahs-470	90	24	under	under	ADP
ajahs-470	90	25	the	the	DET
ajahs-470	90	26	presidency	presidency	NOUN
ajahs-470	90	27	becomes	become	VERB
ajahs-470	90	28	a	a	DET
ajahs-470	90	29	very	very	ADV
ajahs-470	90	30	imperative	imperative	ADJ
ajahs-470	90	31	tool	tool	NOUN
ajahs-470	90	32	to	to	PART
ajahs-470	90	33	effect	effect	VERB
ajahs-470	90	34	compliance	compliance	NOUN
ajahs-470	90	35	and	and	CCONJ
ajahs-470	90	36	ensure	ensure	VERB
ajahs-470	90	37	the	the	DET
ajahs-470	90	38	realization	realization	NOUN
ajahs-470	90	39	of	of	ADP
ajahs-470	90	40	its	its	PRON
ajahs-470	90	41	objectives	objective	NOUN
ajahs-470	90	42	.	.	PUNCT
ajahs-470	91	1	conclusion	conclusion	NOUN
ajahs-470	91	2	in	in	ADP
ajahs-470	91	3	the	the	DET
ajahs-470	91	4	opinions	opinion	NOUN
ajahs-470	91	5	of	of	ADP
ajahs-470	91	6	many	many	ADJ
ajahs-470	91	7	observers	observer	NOUN
ajahs-470	91	8	,	,	PUNCT
ajahs-470	91	9	the	the	DET
ajahs-470	91	10	impacts	impact	NOUN
ajahs-470	91	11	of	of	ADP
ajahs-470	91	12	servicom	servicom	NOUN
ajahs-470	91	13	are	be	AUX
ajahs-470	91	14	still	still	ADV
ajahs-470	91	15	far	far	ADV
ajahs-470	91	16	from	from	ADP
ajahs-470	91	17	being	be	AUX
ajahs-470	91	18	felt	feel	VERB
ajahs-470	91	19	in	in	ADP
ajahs-470	91	20	the	the	DET
ajahs-470	91	21	public	public	ADJ
ajahs-470	91	22	service	service	NOUN
ajahs-470	91	23	and	and	CCONJ
ajahs-470	91	24	across	across	ADP
ajahs-470	91	25	the	the	DET
ajahs-470	91	26	three	three	NUM
ajahs-470	91	27	tiers	tier	NOUN
ajahs-470	91	28	of	of	ADP
ajahs-470	91	29	the	the	DET
ajahs-470	91	30	nigerian	nigerian	ADJ
ajahs-470	91	31	government	government	NOUN
ajahs-470	91	32	.	.	PUNCT
ajahs-470	92	1	one	one	NUM
ajahs-470	92	2	of	of	ADP
ajahs-470	92	3	the	the	DET
ajahs-470	92	4	major	major	ADJ
ajahs-470	92	5	obstacles	obstacle	NOUN
ajahs-470	92	6	of	of	ADP
ajahs-470	92	7	servicom	servicom	NOUN
ajahs-470	92	8	has	have	AUX
ajahs-470	92	9	also	also	ADV
ajahs-470	92	10	been	be	AUX
ajahs-470	92	11	linked	link	VERB
ajahs-470	92	12	to	to	ADP
ajahs-470	92	13	the	the	DET
ajahs-470	92	14	absence	absence	NOUN
ajahs-470	92	15	of	of	ADP
ajahs-470	92	16	a	a	DET
ajahs-470	92	17	legal	legal	ADJ
ajahs-470	92	18	framework	framework	NOUN
ajahs-470	92	19	as	as	SCONJ
ajahs-470	92	20	it	it	PRON
ajahs-470	92	21	only	only	ADV
ajahs-470	92	22	came	come	VERB
ajahs-470	92	23	as	as	ADP
ajahs-470	92	24	a	a	DET
ajahs-470	92	25	mere	mere	ADJ
ajahs-470	92	26	presidential	presidential	ADJ
ajahs-470	92	27	directive	directive	NOUN
ajahs-470	92	28	and	and	CCONJ
ajahs-470	92	29	with	with	ADP
ajahs-470	92	30	such	such	ADJ
ajahs-470	92	31	political	political	ADJ
ajahs-470	92	32	expediency	expediency	NOUN
ajahs-470	92	33	that	that	PRON
ajahs-470	92	34	could	could	AUX
ajahs-470	92	35	not	not	PART
ajahs-470	92	36	stand	stand	VERB
ajahs-470	92	37	any	any	DET
ajahs-470	92	38	test	test	NOUN
ajahs-470	92	39	of	of	ADP
ajahs-470	92	40	time	time	NOUN
ajahs-470	92	41	.	.	PUNCT
ajahs-470	93	1	this	this	PRON
ajahs-470	93	2	has	have	AUX
ajahs-470	93	3	in	in	ADP
ajahs-470	93	4	many	many	ADJ
ajahs-470	93	5	ways	way	NOUN
ajahs-470	93	6	affected	affect	VERB
ajahs-470	93	7	the	the	DET
ajahs-470	93	8	wholesome	wholesome	ADJ
ajahs-470	93	9	acceptance	acceptance	NOUN
ajahs-470	93	10	of	of	ADP
ajahs-470	93	11	servicom	servicom	NOUN
ajahs-470	93	12	as	as	ADP
ajahs-470	93	13	a	a	DET
ajahs-470	93	14	new	new	ADJ
ajahs-470	93	15	initiative	initiative	NOUN
ajahs-470	93	16	in	in	ADP
ajahs-470	93	17	government	government	NOUN
ajahs-470	93	18	policy	policy	NOUN
ajahs-470	93	19	action	action	NOUN
ajahs-470	93	20	towards	towards	ADP
ajahs-470	93	21	enhancing	enhance	VERB
ajahs-470	93	22	quality	quality	NOUN
ajahs-470	93	23	service	service	NOUN
ajahs-470	93	24	delivery	delivery	NOUN
ajahs-470	93	25	in	in	ADP
ajahs-470	93	26	the	the	DET
ajahs-470	93	27	public	public	ADJ
ajahs-470	93	28	sector	sector	NOUN
ajahs-470	93	29	.	.	PUNCT
ajahs-470	94	1	the	the	DET
ajahs-470	94	2	policy	policy	NOUN
ajahs-470	94	3	initiative	initiative	NOUN
ajahs-470	94	4	,	,	PUNCT
ajahs-470	94	5	like	like	ADP
ajahs-470	94	6	many	many	ADJ
ajahs-470	94	7	other	other	ADJ
ajahs-470	94	8	previous	previous	ADJ
ajahs-470	94	9	initiatives	initiative	NOUN
ajahs-470	94	10	,	,	PUNCT
ajahs-470	94	11	had	have	AUX
ajahs-470	94	12	suffered	suffer	VERB
ajahs-470	94	13	from	from	ADP
ajahs-470	94	14	the	the	DET
ajahs-470	94	15	inability	inability	NOUN
ajahs-470	94	16	of	of	ADP
ajahs-470	94	17	the	the	DET
ajahs-470	94	18	successive	successive	ADJ
ajahs-470	94	19	governments	government	NOUN
ajahs-470	94	20	to	to	PART
ajahs-470	94	21	show	show	VERB
ajahs-470	94	22	commitment	commitment	NOUN
ajahs-470	94	23	towards	towards	ADP
ajahs-470	94	24	sustaining	sustain	VERB
ajahs-470	94	25	and	and	CCONJ
ajahs-470	94	26	accepting	accept	VERB
ajahs-470	94	27	it	it	PRON
ajahs-470	94	28	as	as	ADP
ajahs-470	94	29	a	a	DET
ajahs-470	94	30	policy	policy	NOUN
ajahs-470	94	31	paradigm	paradigm	NOUN
ajahs-470	94	32	capable	capable	ADJ
ajahs-470	94	33	of	of	ADP
ajahs-470	94	34	charting	chart	VERB
ajahs-470	94	35	a	a	DET
ajahs-470	94	36	new	new	ADJ
ajahs-470	94	37	path	path	NOUN
ajahs-470	94	38	of	of	ADP
ajahs-470	94	39	re	re	VERB
ajahs-470	94	40	-	-	VERB
ajahs-470	94	41	directing	direct	VERB
ajahs-470	94	42	the	the	DET
ajahs-470	94	43	government	government	NOUN
ajahs-470	94	44	and	and	CCONJ
ajahs-470	94	45	the	the	DET
ajahs-470	94	46	public	public	ADJ
ajahs-470	94	47	service	service	NOUN
ajahs-470	94	48	as	as	ADP
ajahs-470	94	49	a	a	DET
ajahs-470	94	50	whole	whole	NOUN
ajahs-470	94	51	,	,	PUNCT
ajahs-470	94	52	particularly	particularly	ADV
ajahs-470	94	53	as	as	SCONJ
ajahs-470	94	54	regards	regard	VERB
ajahs-470	94	55	the	the	DET
ajahs-470	94	56	fulfillment	fulfillment	NOUN
ajahs-470	94	57	of	of	ADP
ajahs-470	94	58	the	the	DET
ajahs-470	94	59	objectives	objective	NOUN
ajahs-470	94	60	of	of	ADP
ajahs-470	94	61	the	the	DET
ajahs-470	94	62	government	government	NOUN
ajahs-470	94	63	to	to	ADP
ajahs-470	94	64	the	the	DET
ajahs-470	94	65	citizenry	citizenry	NOUN
ajahs-470	94	66	.	.	PUNCT
ajahs-470	95	1	admittedly	admittedly	ADV
ajahs-470	95	2	,	,	PUNCT
ajahs-470	95	3	public	public	ADJ
ajahs-470	95	4	service	service	NOUN
ajahs-470	95	5	delivery	delivery	NOUN
ajahs-470	95	6	in	in	ADP
ajahs-470	95	7	nigeria	nigeria	PROPN
ajahs-470	95	8	has	have	AUX
ajahs-470	95	9	witnessed	witness	VERB
ajahs-470	95	10	a	a	DET
ajahs-470	95	11	serious	serious	ADJ
ajahs-470	95	12	reversal	reversal	NOUN
ajahs-470	95	13	from	from	ADP
ajahs-470	95	14	the	the	DET
ajahs-470	95	15	policy	policy	NOUN
ajahs-470	95	16	intention	intention	NOUN
ajahs-470	95	17	of	of	ADP
ajahs-470	95	18	the	the	DET
ajahs-470	95	19	servicom	servicom	ADJ
ajahs-470	95	20	initiative	initiative	NOUN
ajahs-470	95	21	.	.	PUNCT
ajahs-470	96	1	most	most	ADJ
ajahs-470	96	2	public	public	ADJ
ajahs-470	96	3	institutions	institution	NOUN
ajahs-470	96	4	are	be	AUX
ajahs-470	96	5	still	still	ADV
ajahs-470	96	6	found	find	VERB
ajahs-470	96	7	in	in	ADP
ajahs-470	96	8	the	the	DET
ajahs-470	96	9	old	old	ADJ
ajahs-470	96	10	order	order	NOUN
ajahs-470	96	11	of	of	ADP
ajahs-470	96	12	poor	poor	ADJ
ajahs-470	96	13	service	service	NOUN
ajahs-470	96	14	orientation	orientation	NOUN
ajahs-470	96	15	without	without	ADP
ajahs-470	96	16	any	any	DET
ajahs-470	96	17	form	form	NOUN
ajahs-470	96	18	of	of	ADP
ajahs-470	96	19	stringent	stringent	ADJ
ajahs-470	96	20	regulatory	regulatory	ADJ
ajahs-470	96	21	framework	framework	NOUN
ajahs-470	96	22	to	to	PART
ajahs-470	96	23	curtail	curtail	VERB
ajahs-470	96	24	the	the	DET
ajahs-470	96	25	unwholesome	unwholesome	ADJ
ajahs-470	96	26	practices	practice	NOUN
ajahs-470	96	27	of	of	ADP
ajahs-470	96	28	poor	poor	ADJ
ajahs-470	96	29	service	service	NOUN
ajahs-470	96	30	delivery	delivery	NOUN
ajahs-470	96	31	as	as	ADP
ajahs-470	96	32	inimical	inimical	ADJ
ajahs-470	96	33	to	to	ADP
ajahs-470	96	34	the	the	DET
ajahs-470	96	35	interest	interest	NOUN
ajahs-470	96	36	of	of	ADP
ajahs-470	96	37	the	the	DET
ajahs-470	96	38	nigerian	nigerian	ADJ
ajahs-470	96	39	public	public	NOUN
ajahs-470	96	40	.	.	PUNCT
ajahs-470	97	1	the	the	DET
ajahs-470	97	2	initiative	initiative	NOUN
ajahs-470	97	3	of	of	ADP
ajahs-470	97	4	servicom	servicom	PROPN
ajahs-470	97	5	has	have	AUX
ajahs-470	97	6	however	however	ADV
ajahs-470	97	7	,	,	PUNCT
ajahs-470	97	8	been	be	AUX
ajahs-470	97	9	lauded	laud	VERB
ajahs-470	97	10	by	by	ADP
ajahs-470	97	11	a	a	DET
ajahs-470	97	12	wide	wide	ADJ
ajahs-470	97	13	range	range	NOUN
ajahs-470	97	14	of	of	ADP
ajahs-470	97	15	citizenry	citizenry	NOUN
ajahs-470	97	16	as	as	ADP
ajahs-470	97	17	a	a	DET
ajahs-470	97	18	new	new	ADJ
ajahs-470	97	19	policy	policy	NOUN
ajahs-470	97	20	direction	direction	NOUN
ajahs-470	97	21	towards	towards	ADP
ajahs-470	97	22	instilling	instill	VERB
ajahs-470	97	23	new	new	ADJ
ajahs-470	97	24	attitudinal	attitudinal	ADJ
ajahs-470	97	25	change	change	NOUN
ajahs-470	97	26	particularly	particularly	ADV
ajahs-470	97	27	,	,	PUNCT
ajahs-470	97	28	in	in	ADP
ajahs-470	97	29	the	the	DET
ajahs-470	97	30	public	public	ADJ
ajahs-470	97	31	sector	sector	NOUN
ajahs-470	97	32	of	of	ADP
ajahs-470	97	33	the	the	DET
ajahs-470	97	34	nation	nation	NOUN
ajahs-470	97	35	’s	’s	PART
ajahs-470	97	36	economy	economy	NOUN
ajahs-470	97	37	.	.	PUNCT
ajahs-470	98	1	with	with	ADP
ajahs-470	98	2	the	the	DET
ajahs-470	98	3	renewed	renew	VERB
ajahs-470	98	4	emphasis	emphasis	NOUN
ajahs-470	98	5	on	on	ADP
ajahs-470	98	6	the	the	DET
ajahs-470	98	7	national	national	ADJ
ajahs-470	98	8	core	core	NOUN
ajahs-470	98	9	values	value	NOUN
ajahs-470	98	10	and	and	CCONJ
ajahs-470	98	11	similar	similar	ADJ
ajahs-470	98	12	other	other	ADJ
ajahs-470	98	13	initiatives	initiative	NOUN
ajahs-470	98	14	including	include	VERB
ajahs-470	98	15	ethical	ethical	ADJ
ajahs-470	98	16	and	and	CCONJ
ajahs-470	98	17	value	value	NOUN
ajahs-470	98	18	re	re	NOUN
ajahs-470	98	19	-	-	NOUN
ajahs-470	98	20	orientation	orientation	NOUN
ajahs-470	98	21	of	of	ADP
ajahs-470	98	22	the	the	DET
ajahs-470	98	23	nigerian	nigerian	ADJ
ajahs-470	98	24	masses	masse	NOUN
ajahs-470	98	25	and	and	CCONJ
ajahs-470	98	26	the	the	DET
ajahs-470	98	27	political	political	ADJ
ajahs-470	98	28	institutions	institution	NOUN
ajahs-470	98	29	,	,	PUNCT
ajahs-470	98	30	the	the	DET
ajahs-470	98	31	public	public	ADJ
ajahs-470	98	32	service	service	NOUN
ajahs-470	98	33	in	in	ADP
ajahs-470	98	34	nigeria	nigeria	PROPN
ajahs-470	98	35	could	could	AUX
ajahs-470	98	36	be	be	AUX
ajahs-470	98	37	well	well	ADV
ajahs-470	98	38	positioned	position	VERB
ajahs-470	98	39	to	to	PART
ajahs-470	98	40	actualize	actualize	VERB
ajahs-470	98	41	the	the	DET
ajahs-470	98	42	laudable	laudable	ADJ
ajahs-470	98	43	objectives	objective	NOUN
ajahs-470	98	44	of	of	ADP
ajahs-470	98	45	servicom	servicom	NOUN
ajahs-470	98	46	.	.	PUNCT
ajahs-470	99	1	efforts	effort	NOUN
ajahs-470	99	2	such	such	ADJ
ajahs-470	99	3	as	as	ADP
ajahs-470	99	4	in	in	ADP
ajahs-470	99	5	the	the	DET
ajahs-470	99	6	capacity	capacity	NOUN
ajahs-470	99	7	building	building	NOUN
ajahs-470	99	8	of	of	ADP
ajahs-470	99	9	the	the	DET
ajahs-470	99	10	public	public	ADJ
ajahs-470	99	11	service	service	NOUN
ajahs-470	99	12	workforce	workforce	NOUN
ajahs-470	99	13	have	have	AUX
ajahs-470	99	14	equally	equally	ADV
ajahs-470	99	15	been	be	AUX
ajahs-470	99	16	identified	identify	VERB
ajahs-470	99	17	as	as	ADP
ajahs-470	99	18	one	one	NUM
ajahs-470	99	19	major	major	ADJ
ajahs-470	99	20	channel	channel	NOUN
ajahs-470	99	21	through	through	ADP
ajahs-470	99	22	which	which	PRON
ajahs-470	99	23	the	the	DET
ajahs-470	99	24	goals	goal	NOUN
ajahs-470	99	25	of	of	ADP
ajahs-470	99	26	servicom	servicom	NOUN
ajahs-470	99	27	could	could	AUX
ajahs-470	99	28	be	be	AUX
ajahs-470	99	29	realized	realize	VERB
ajahs-470	99	30	.	.	PUNCT
ajahs-470	100	1	the	the	DET
ajahs-470	100	2	capacity	capacity	NOUN
ajahs-470	100	3	deficit	deficit	NOUN
ajahs-470	100	4	noted	note	VERB
ajahs-470	100	5	in	in	ADP
ajahs-470	100	6	the	the	DET
ajahs-470	100	7	nigeria	nigeria	PROPN
ajahs-470	100	8	public	public	ADJ
ajahs-470	100	9	service	service	NOUN
ajahs-470	100	10	over	over	ADP
ajahs-470	100	11	the	the	DET
ajahs-470	100	12	years	year	NOUN
ajahs-470	100	13	has	have	AUX
ajahs-470	100	14	also	also	ADV
ajahs-470	100	15	been	be	AUX
ajahs-470	100	16	part	part	NOUN
ajahs-470	100	17	of	of	ADP
ajahs-470	100	18	the	the	DET
ajahs-470	100	19	major	major	ADJ
ajahs-470	100	20	inhibiting	inhibit	VERB
ajahs-470	100	21	factors	factor	NOUN
ajahs-470	100	22	and	and	CCONJ
ajahs-470	100	23	negative	negative	ADJ
ajahs-470	100	24	influences	influence	NOUN
ajahs-470	100	25	in	in	ADP
ajahs-470	100	26	the	the	DET
ajahs-470	100	27	service	service	NOUN
ajahs-470	100	28	delivery	delivery	NOUN
ajahs-470	100	29	mandate	mandate	NOUN
ajahs-470	100	30	of	of	ADP
ajahs-470	100	31	public	public	ADJ
ajahs-470	100	32	institutions	institution	NOUN
ajahs-470	100	33	.	.	PUNCT
ajahs-470	101	1	efficient	efficient	ADJ
ajahs-470	101	2	public	public	ADJ
ajahs-470	101	3	service	service	NOUN
ajahs-470	101	4	delivery	delivery	NOUN
ajahs-470	101	5	and	and	CCONJ
ajahs-470	101	6	administration	administration	NOUN
ajahs-470	101	7	are	be	AUX
ajahs-470	101	8	germane	germane	ADJ
ajahs-470	101	9	to	to	ADP
ajahs-470	101	10	national	national	ADJ
ajahs-470	101	11	development	development	NOUN
ajahs-470	101	12	.	.	PUNCT
ajahs-470	102	1	it	it	PRON
ajahs-470	102	2	is	be	AUX
ajahs-470	102	3	also	also	ADV
ajahs-470	102	4	well	well	ADV
ajahs-470	102	5	noted	note	VERB
ajahs-470	102	6	that	that	SCONJ
ajahs-470	102	7	,	,	PUNCT
ajahs-470	102	8	with	with	ADP
ajahs-470	102	9	low	low	ADJ
ajahs-470	102	10	awareness	awareness	NOUN
ajahs-470	102	11	and	and	CCONJ
ajahs-470	102	12	publicity	publicity	NOUN
ajahs-470	102	13	of	of	ADP
ajahs-470	102	14	the	the	DET
ajahs-470	102	15	servicom	servicom	PROPN
ajahs-470	102	16	initiative	initiative	NOUN
ajahs-470	102	17	,	,	PUNCT
ajahs-470	102	18	many	many	ADJ
ajahs-470	102	19	nigerians	nigerians	PROPN
ajahs-470	102	20	have	have	AUX
ajahs-470	102	21	been	be	AUX
ajahs-470	102	22	short	short	ADV
ajahs-470	102	23	changed	change	VERB
ajahs-470	102	24	of	of	ADP
ajahs-470	102	25	their	their	PRON
ajahs-470	102	26	rights	right	NOUN
ajahs-470	102	27	to	to	PART
ajahs-470	102	28	be	be	AUX
ajahs-470	102	29	adequately	adequately	ADV
ajahs-470	102	30	informed	inform	VERB
ajahs-470	102	31	and	and	CCONJ
ajahs-470	102	32	equipped	equip	VERB
ajahs-470	102	33	on	on	ADP
ajahs-470	102	34	how	how	SCONJ
ajahs-470	102	35	to	to	PART
ajahs-470	102	36	take	take	VERB
ajahs-470	102	37	up	up	ADP
ajahs-470	102	38	a	a	DET
ajahs-470	102	39	redress	redress	NOUN
ajahs-470	102	40	in	in	ADP
ajahs-470	102	41	the	the	DET
ajahs-470	102	42	event	event	NOUN
ajahs-470	102	43	of	of	ADP
ajahs-470	102	44	service	service	NOUN
ajahs-470	102	45	failure	failure	NOUN
ajahs-470	102	46	.	.	PUNCT
ajahs-470	103	1	observers	observer	NOUN
ajahs-470	103	2	have	have	AUX
ajahs-470	103	3	however	however	ADV
ajahs-470	103	4	,	,	PUNCT
ajahs-470	103	5	suggested	suggest	VERB
ajahs-470	103	6	that	that	SCONJ
ajahs-470	103	7	,	,	PUNCT
ajahs-470	103	8	aside	aside	ADV
ajahs-470	103	9	from	from	ADP
ajahs-470	103	10	adequate	adequate	ADJ
ajahs-470	103	11	capacity	capacity	NOUN
ajahs-470	103	12	building	building	NOUN
ajahs-470	103	13	measures	measure	NOUN
ajahs-470	103	14	for	for	ADP
ajahs-470	103	15	all	all	DET
ajahs-470	103	16	categories	category	NOUN
ajahs-470	103	17	of	of	ADP
ajahs-470	103	18	public	public	ADJ
ajahs-470	103	19	servants	servant	NOUN
ajahs-470	103	20	,	,	PUNCT
ajahs-470	103	21	the	the	DET
ajahs-470	103	22	issue	issue	NOUN
ajahs-470	103	23	of	of	ADP
ajahs-470	103	24	poor	poor	ADJ
ajahs-470	103	25	remuneration	remuneration	NOUN
ajahs-470	103	26	in	in	ADP
ajahs-470	103	27	the	the	DET
ajahs-470	103	28	public	public	ADJ
ajahs-470	103	29	service	service	NOUN
ajahs-470	103	30	must	must	AUX
ajahs-470	103	31	be	be	AUX
ajahs-470	103	32	properly	properly	ADV
ajahs-470	103	33	addressed	address	VERB
ajahs-470	103	34	as	as	ADP
ajahs-470	103	35	a	a	DET
ajahs-470	103	36	way	way	NOUN
ajahs-470	103	37	out	out	ADP
ajahs-470	103	38	of	of	ADP
ajahs-470	103	39	curbing	curb	VERB
ajahs-470	103	40	the	the	DET
ajahs-470	103	41	endemic	endemic	ADJ
ajahs-470	103	42	corrupt	corrupt	ADJ
ajahs-470	103	43	practices	practice	NOUN
ajahs-470	103	44	which	which	PRON
ajahs-470	103	45	have	have	VERB
ajahs-470	103	46	also	also	ADV
ajahs-470	103	47	http://https://journals.e	http://https://journals.e	NOUN
ajahs-470	103	48	-	-	PUNCT
ajahs-470	103	49	palli.com	palli.com	X
ajahs-470	103	50	/	/	SYM
ajahs-470	103	51	home	home	NOUN
ajahs-470	103	52	/	/	SYM
ajahs-470	103	53	index.php	index.php	VERB
ajahs-470	103	54	/	/	NOUN
ajahs-470	103	55	ajahs	ajah	NOUN
ajahs-470	103	56	pa	pa	PROPN
ajahs-470	103	57	ge	ge	PROPN
ajahs-470	103	58	12	12	NUM
ajahs-470	103	59	7	7	NUM
ajahs-470	103	60	https://journals.e-palli.com/home/index.php/ajahs	https://journals.e-palli.com/home/index.php/ajah	NOUN
ajahs-470	103	61	am	be	AUX
ajahs-470	103	62	.	.	PUNCT
ajahs-470	104	1	j.	j.	PROPN
ajahs-470	104	2	arts	arts	PROPN
ajahs-470	104	3	hum	hum	PROPN
ajahs-470	104	4	.	.	PUNCT
ajahs-470	105	1	sci	sci	PROPN
ajahs-470	105	2	.	.	PUNCT
ajahs-470	105	3	1(2	1(2	NUM
ajahs-470	105	4	)	)	PUNCT
ajahs-470	105	5	123	123	NUM
ajahs-470	105	6	-	-	SYM
ajahs-470	105	7	127	127	NUM
ajahs-470	105	8	,	,	PUNCT
ajahs-470	105	9	2022	2022	NUM
ajahs-470	105	10	impeded	impede	VERB
ajahs-470	105	11	the	the	DET
ajahs-470	105	12	quality	quality	NOUN
ajahs-470	105	13	of	of	ADP
ajahs-470	105	14	service	service	NOUN
ajahs-470	105	15	delivery	delivery	NOUN
ajahs-470	105	16	to	to	ADP
ajahs-470	105	17	the	the	DET
ajahs-470	105	18	members	member	NOUN
ajahs-470	105	19	of	of	ADP
ajahs-470	105	20	the	the	DET
ajahs-470	105	21	public	public	NOUN
ajahs-470	105	22	.	.	PUNCT
ajahs-470	106	1	the	the	DET
ajahs-470	106	2	servicom	servicom	PROPN
ajahs-470	106	3	initiative	initiative	NOUN
ajahs-470	106	4	must	must	AUX
ajahs-470	106	5	be	be	AUX
ajahs-470	106	6	well	well	ADV
ajahs-470	106	7	articulated	articulated	ADJ
ajahs-470	106	8	and	and	CCONJ
ajahs-470	106	9	cascaded	cascade	VERB
ajahs-470	106	10	to	to	ADP
ajahs-470	106	11	every	every	DET
ajahs-470	106	12	tier	tier	NOUN
ajahs-470	106	13	of	of	ADP
ajahs-470	106	14	the	the	DET
ajahs-470	106	15	nation	nation	NOUN
ajahs-470	106	16	’s	’s	PART
ajahs-470	106	17	public	public	ADJ
ajahs-470	106	18	service	service	NOUN
ajahs-470	106	19	at	at	ADP
ajahs-470	106	20	the	the	DET
ajahs-470	106	21	federal	federal	ADJ
ajahs-470	106	22	,	,	PUNCT
ajahs-470	106	23	state	state	NOUN
ajahs-470	106	24	and	and	CCONJ
ajahs-470	106	25	local	local	ADJ
ajahs-470	106	26	government	government	NOUN
ajahs-470	106	27	levels	level	NOUN
ajahs-470	106	28	.	.	PUNCT
ajahs-470	107	1	the	the	DET
ajahs-470	107	2	initiative	initiative	NOUN
ajahs-470	107	3	must	must	AUX
ajahs-470	107	4	not	not	PART
ajahs-470	107	5	be	be	AUX
ajahs-470	107	6	selective	selective	ADJ
ajahs-470	107	7	and	and	CCONJ
ajahs-470	107	8	exclusive	exclusive	ADJ
ajahs-470	107	9	while	while	NOUN
ajahs-470	107	10	,	,	PUNCT
ajahs-470	107	11	allowing	allow	VERB
ajahs-470	107	12	access	access	NOUN
ajahs-470	107	13	to	to	ADP
ajahs-470	107	14	all	all	DET
ajahs-470	107	15	categories	category	NOUN
ajahs-470	107	16	of	of	ADP
ajahs-470	107	17	the	the	DET
ajahs-470	107	18	citizenry	citizenry	NOUN
ajahs-470	107	19	particularly	particularly	ADV
ajahs-470	107	20	,	,	PUNCT
ajahs-470	107	21	at	at	ADP
ajahs-470	107	22	the	the	DET
ajahs-470	107	23	grassroots	grassroots	ADJ
ajahs-470	107	24	level	level	NOUN
ajahs-470	107	25	of	of	ADP
ajahs-470	107	26	the	the	DET
ajahs-470	107	27	nation	nation	NOUN
ajahs-470	107	28	’s	’s	PART
ajahs-470	107	29	polity	polity	NOUN
ajahs-470	107	30	,	,	PUNCT
ajahs-470	107	31	where	where	SCONJ
ajahs-470	107	32	incidences	incidence	NOUN
ajahs-470	107	33	of	of	ADP
ajahs-470	107	34	low	low	ADJ
ajahs-470	107	35	awareness	awareness	NOUN
ajahs-470	107	36	and	and	CCONJ
ajahs-470	107	37	rights	right	NOUN
ajahs-470	107	38	violations	violation	NOUN
ajahs-470	107	39	are	be	AUX
ajahs-470	107	40	very	very	ADV
ajahs-470	107	41	prominent	prominent	ADJ
ajahs-470	107	42	.	.	PUNCT
ajahs-470	108	1	the	the	DET
ajahs-470	108	2	servicom	servicom	NOUN
ajahs-470	108	3	as	as	ADP
ajahs-470	108	4	a	a	DET
ajahs-470	108	5	laudable	laudable	ADJ
ajahs-470	108	6	policy	policy	NOUN
ajahs-470	108	7	initiative	initiative	NOUN
ajahs-470	108	8	has	have	VERB
ajahs-470	108	9	the	the	DET
ajahs-470	108	10	capacity	capacity	NOUN
ajahs-470	108	11	to	to	PART
ajahs-470	108	12	inject	inject	VERB
ajahs-470	108	13	a	a	DET
ajahs-470	108	14	positive	positive	ADJ
ajahs-470	108	15	impact	impact	NOUN
ajahs-470	108	16	towards	towards	ADP
ajahs-470	108	17	redirecting	redirect	VERB
ajahs-470	108	18	the	the	DET
ajahs-470	108	19	government	government	NOUN
ajahs-470	108	20	and	and	CCONJ
ajahs-470	108	21	the	the	DET
ajahs-470	108	22	public	public	ADJ
ajahs-470	108	23	service	service	NOUN
ajahs-470	108	24	delivery	delivery	NOUN
ajahs-470	108	25	system	system	NOUN
ajahs-470	108	26	in	in	ADP
ajahs-470	108	27	nigeria	nigeria	PROPN
ajahs-470	108	28	.	.	PUNCT
ajahs-470	109	1	it	it	PRON
ajahs-470	109	2	possesses	possess	VERB
ajahs-470	109	3	the	the	DET
ajahs-470	109	4	ability	ability	NOUN
ajahs-470	109	5	to	to	PART
ajahs-470	109	6	also	also	ADV
ajahs-470	109	7	evolve	evolve	VERB
ajahs-470	109	8	the	the	DET
ajahs-470	109	9	right	right	ADJ
ajahs-470	109	10	attitudinal	attitudinal	ADJ
ajahs-470	109	11	values	value	NOUN
ajahs-470	109	12	in	in	ADP
ajahs-470	109	13	the	the	DET
ajahs-470	109	14	public	public	ADJ
ajahs-470	109	15	service	service	NOUN
ajahs-470	109	16	and	and	CCONJ
ajahs-470	109	17	its	its	PRON
ajahs-470	109	18	workforce	workforce	NOUN
ajahs-470	109	19	towards	towards	ADP
ajahs-470	109	20	service	service	NOUN
ajahs-470	109	21	delivery	delivery	NOUN
ajahs-470	109	22	orientation	orientation	NOUN
ajahs-470	109	23	,	,	PUNCT
ajahs-470	109	24	as	as	ADV
ajahs-470	109	25	well	well	ADV
ajahs-470	109	26	as	as	ADP
ajahs-470	109	27	,	,	PUNCT
ajahs-470	109	28	in	in	ADP
ajahs-470	109	29	instilling	instill	VERB
ajahs-470	109	30	the	the	DET
ajahs-470	109	31	value	value	NOUN
ajahs-470	109	32	of	of	ADP
ajahs-470	109	33	consciousness	consciousness	NOUN
ajahs-470	109	34	for	for	ADP
ajahs-470	109	35	the	the	DET
ajahs-470	109	36	demand	demand	NOUN
ajahs-470	109	37	of	of	ADP
ajahs-470	109	38	rights	right	NOUN
ajahs-470	109	39	to	to	PART
ajahs-470	109	40	appropriate	appropriate	ADJ
ajahs-470	109	41	services	service	NOUN
ajahs-470	109	42	in	in	ADP
ajahs-470	109	43	the	the	DET
ajahs-470	109	44	citizenry	citizenry	NOUN
ajahs-470	109	45	.	.	PUNCT
ajahs-470	110	1	the	the	DET
ajahs-470	110	2	obvious	obvious	ADJ
ajahs-470	110	3	absence	absence	NOUN
ajahs-470	110	4	of	of	ADP
ajahs-470	110	5	the	the	DET
ajahs-470	110	6	appropriate	appropriate	ADJ
ajahs-470	110	7	legal	legal	ADJ
ajahs-470	110	8	framework	framework	NOUN
ajahs-470	110	9	and	and	CCONJ
ajahs-470	110	10	legislation	legislation	NOUN
ajahs-470	110	11	for	for	ADP
ajahs-470	110	12	the	the	DET
ajahs-470	110	13	servicom	servicom	PROPN
ajahs-470	110	14	initiative	initiative	NOUN
ajahs-470	110	15	had	have	AUX
ajahs-470	110	16	caused	cause	VERB
ajahs-470	110	17	some	some	DET
ajahs-470	110	18	setbacks	setback	NOUN
ajahs-470	110	19	in	in	ADP
ajahs-470	110	20	its	its	PRON
ajahs-470	110	21	proper	proper	ADJ
ajahs-470	110	22	implementation	implementation	NOUN
ajahs-470	110	23	as	as	SCONJ
ajahs-470	110	24	could	could	AUX
ajahs-470	110	25	be	be	AUX
ajahs-470	110	26	observed	observe	VERB
ajahs-470	110	27	in	in	ADP
ajahs-470	110	28	all	all	DET
ajahs-470	110	29	the	the	DET
ajahs-470	110	30	mdas	mda	NOUN
ajahs-470	110	31	.	.	PUNCT
ajahs-470	111	1	however	however	ADV
ajahs-470	111	2	,	,	PUNCT
ajahs-470	111	3	the	the	DET
ajahs-470	111	4	level	level	NOUN
ajahs-470	111	5	of	of	ADP
ajahs-470	111	6	complacence	complacence	NOUN
ajahs-470	111	7	on	on	ADP
ajahs-470	111	8	the	the	DET
ajahs-470	111	9	part	part	NOUN
ajahs-470	111	10	of	of	ADP
ajahs-470	111	11	policy	policy	NOUN
ajahs-470	111	12	-	-	PUNCT
ajahs-470	111	13	makers	maker	NOUN
ajahs-470	111	14	in	in	ADP
ajahs-470	111	15	nigeria	nigeria	PROPN
ajahs-470	111	16	has	have	AUX
ajahs-470	111	17	been	be	AUX
ajahs-470	111	18	a	a	DET
ajahs-470	111	19	serious	serious	ADJ
ajahs-470	111	20	challenge	challenge	NOUN
ajahs-470	111	21	to	to	ADP
ajahs-470	111	22	the	the	DET
ajahs-470	111	23	appropriate	appropriate	ADJ
ajahs-470	111	24	implementation	implementation	NOUN
ajahs-470	111	25	of	of	ADP
ajahs-470	111	26	the	the	DET
ajahs-470	111	27	servicom	servicom	ADJ
ajahs-470	111	28	initiative	initiative	NOUN
ajahs-470	111	29	.	.	PUNCT
ajahs-470	112	1	the	the	DET
ajahs-470	112	2	failure	failure	NOUN
ajahs-470	112	3	of	of	ADP
ajahs-470	112	4	the	the	DET
ajahs-470	112	5	successive	successive	ADJ
ajahs-470	112	6	governments	government	NOUN
ajahs-470	112	7	to	to	PART
ajahs-470	112	8	vigorously	vigorously	ADV
ajahs-470	112	9	acknowledge	acknowledge	VERB
ajahs-470	112	10	the	the	DET
ajahs-470	112	11	necessity	necessity	NOUN
ajahs-470	112	12	of	of	ADP
ajahs-470	112	13	sustaining	sustain	VERB
ajahs-470	112	14	the	the	DET
ajahs-470	112	15	initiative	initiative	NOUN
ajahs-470	112	16	as	as	ADP
ajahs-470	112	17	with	with	ADP
ajahs-470	112	18	other	other	ADJ
ajahs-470	112	19	similar	similar	ADJ
ajahs-470	112	20	initiatives	initiative	NOUN
ajahs-470	112	21	and	and	CCONJ
ajahs-470	112	22	policies	policy	NOUN
ajahs-470	112	23	can	can	AUX
ajahs-470	112	24	also	also	ADV
ajahs-470	112	25	be	be	AUX
ajahs-470	112	26	alluded	allude	VERB
ajahs-470	112	27	to	to	ADP
ajahs-470	112	28	the	the	DET
ajahs-470	112	29	low	low	ADJ
ajahs-470	112	30	awareness	awareness	NOUN
ajahs-470	112	31	of	of	ADP
ajahs-470	112	32	the	the	DET
ajahs-470	112	33	servicom	servicom	ADJ
ajahs-470	112	34	initiative	initiative	NOUN
ajahs-470	112	35	in	in	ADP
ajahs-470	112	36	the	the	DET
ajahs-470	112	37	public	public	ADJ
ajahs-470	112	38	service	service	NOUN
ajahs-470	112	39	.	.	PUNCT
ajahs-470	113	1	the	the	DET
ajahs-470	113	2	servicom	servicom	ADJ
ajahs-470	113	3	initiative	initiative	NOUN
ajahs-470	113	4	in	in	ADP
ajahs-470	113	5	its	its	PRON
ajahs-470	113	6	far	far	ADV
ajahs-470	113	7	-	-	PUNCT
ajahs-470	113	8	reaching	reach	VERB
ajahs-470	113	9	objectives	objective	NOUN
ajahs-470	113	10	,	,	PUNCT
ajahs-470	113	11	has	have	AUX
ajahs-470	113	12	failed	fail	VERB
ajahs-470	113	13	largely	largely	ADV
ajahs-470	113	14	out	out	ADP
ajahs-470	113	15	of	of	ADP
ajahs-470	113	16	the	the	DET
ajahs-470	113	17	non	non	ADJ
ajahs-470	113	18	availability	availability	NOUN
ajahs-470	113	19	of	of	ADP
ajahs-470	113	20	effective	effective	ADJ
ajahs-470	113	21	monitoring	monitoring	NOUN
ajahs-470	113	22	and	and	CCONJ
ajahs-470	113	23	evaluation	evaluation	NOUN
ajahs-470	113	24	framework	framework	NOUN
ajahs-470	113	25	.	.	PUNCT
ajahs-470	114	1	the	the	DET
ajahs-470	114	2	absence	absence	NOUN
ajahs-470	114	3	of	of	ADP
ajahs-470	114	4	effective	effective	ADJ
ajahs-470	114	5	framework	framework	NOUN
ajahs-470	114	6	for	for	ADP
ajahs-470	114	7	monitoring	monitor	VERB
ajahs-470	114	8	the	the	DET
ajahs-470	114	9	initiative	initiative	NOUN
ajahs-470	114	10	has	have	AUX
ajahs-470	114	11	not	not	PART
ajahs-470	114	12	also	also	ADV
ajahs-470	114	13	been	be	AUX
ajahs-470	114	14	far	far	ADV
ajahs-470	114	15	from	from	ADP
ajahs-470	114	16	the	the	DET
ajahs-470	114	17	prevailing	prevail	VERB
ajahs-470	114	18	norms	norm	NOUN
ajahs-470	114	19	in	in	ADP
ajahs-470	114	20	the	the	DET
ajahs-470	114	21	public	public	ADJ
ajahs-470	114	22	service	service	NOUN
ajahs-470	114	23	,	,	PUNCT
ajahs-470	114	24	where	where	SCONJ
ajahs-470	114	25	rules	rule	NOUN
ajahs-470	114	26	and	and	CCONJ
ajahs-470	114	27	regulations	regulation	NOUN
ajahs-470	114	28	are	be	AUX
ajahs-470	114	29	deliberately	deliberately	ADV
ajahs-470	114	30	circumvented	circumvent	VERB
ajahs-470	114	31	at	at	ADP
ajahs-470	114	32	will	will	NOUN
ajahs-470	114	33	and	and	CCONJ
ajahs-470	114	34	without	without	ADP
ajahs-470	114	35	any	any	DET
ajahs-470	114	36	recourse	recourse	NOUN
ajahs-470	114	37	to	to	ADP
ajahs-470	114	38	sanctions	sanction	NOUN
ajahs-470	114	39	.	.	PUNCT
ajahs-470	115	1	the	the	DET
ajahs-470	115	2	deficiencies	deficiency	NOUN
ajahs-470	115	3	in	in	ADP
ajahs-470	115	4	the	the	DET
ajahs-470	115	5	implementation	implementation	NOUN
ajahs-470	115	6	of	of	ADP
ajahs-470	115	7	servicom	servicom	NOUN
ajahs-470	115	8	have	have	AUX
ajahs-470	115	9	therefore	therefore	ADV
ajahs-470	115	10	,	,	PUNCT
ajahs-470	115	11	posed	pose	VERB
ajahs-470	115	12	a	a	DET
ajahs-470	115	13	major	major	ADJ
ajahs-470	115	14	challenge	challenge	NOUN
ajahs-470	115	15	to	to	ADP
ajahs-470	115	16	the	the	DET
ajahs-470	115	17	quest	quest	NOUN
ajahs-470	115	18	of	of	ADP
ajahs-470	115	19	enhancing	enhance	VERB
ajahs-470	115	20	quality	quality	NOUN
ajahs-470	115	21	service	service	NOUN
ajahs-470	115	22	delivery	delivery	NOUN
ajahs-470	115	23	in	in	ADP
ajahs-470	115	24	the	the	DET
ajahs-470	115	25	nigerian	nigerian	ADJ
ajahs-470	115	26	public	public	ADJ
ajahs-470	115	27	service	service	NOUN
ajahs-470	115	28	.	.	PUNCT
ajahs-470	116	1	besides	besides	SCONJ
ajahs-470	116	2	,	,	PUNCT
ajahs-470	116	3	the	the	DET
ajahs-470	116	4	servicom	servicom	ADJ
ajahs-470	116	5	units	unit	NOUN
ajahs-470	116	6	in	in	ADP
ajahs-470	116	7	most	most	ADJ
ajahs-470	116	8	mdas	mda	NOUN
ajahs-470	116	9	have	have	AUX
ajahs-470	116	10	become	become	VERB
ajahs-470	116	11	largely	largely	ADV
ajahs-470	116	12	ineffective	ineffective	ADJ
ajahs-470	116	13	,	,	PUNCT
ajahs-470	116	14	sometimes	sometimes	ADV
ajahs-470	116	15	non	non	ADJ
ajahs-470	116	16	-	-	ADJ
ajahs-470	116	17	existing	existing	ADJ
ajahs-470	116	18	and	and	CCONJ
ajahs-470	116	19	even	even	ADV
ajahs-470	116	20	moribund	moribund	ADJ
ajahs-470	116	21	.	.	PUNCT
ajahs-470	117	1	the	the	DET
ajahs-470	117	2	endemic	endemic	ADJ
ajahs-470	117	3	corrupt	corrupt	ADJ
ajahs-470	117	4	practices	practice	NOUN
ajahs-470	117	5	associated	associate	VERB
ajahs-470	117	6	with	with	ADP
ajahs-470	117	7	public	public	ADJ
ajahs-470	117	8	service	service	NOUN
ajahs-470	117	9	in	in	ADP
ajahs-470	117	10	nigeria	nigeria	PROPN
ajahs-470	117	11	could	could	AUX
ajahs-470	117	12	be	be	AUX
ajahs-470	117	13	found	find	VERB
ajahs-470	117	14	to	to	PART
ajahs-470	117	15	be	be	AUX
ajahs-470	117	16	another	another	DET
ajahs-470	117	17	major	major	ADJ
ajahs-470	117	18	pit	pit	NOUN
ajahs-470	117	19	fall	fall	NOUN
ajahs-470	117	20	noted	note	VERB
ajahs-470	117	21	with	with	ADP
ajahs-470	117	22	the	the	DET
ajahs-470	117	23	effective	effective	ADJ
ajahs-470	117	24	implementation	implementation	NOUN
ajahs-470	117	25	of	of	ADP
ajahs-470	117	26	the	the	DET
ajahs-470	117	27	initiative	initiative	NOUN
ajahs-470	117	28	.	.	PUNCT
ajahs-470	118	1	the	the	DET
ajahs-470	118	2	prevailing	prevail	VERB
ajahs-470	118	3	poor	poor	ADJ
ajahs-470	118	4	working	working	NOUN
ajahs-470	118	5	conditions	condition	NOUN
ajahs-470	118	6	and	and	CCONJ
ajahs-470	118	7	remunerations	remuneration	NOUN
ajahs-470	118	8	in	in	ADP
ajahs-470	118	9	the	the	DET
ajahs-470	118	10	nigerian	nigerian	ADJ
ajahs-470	118	11	public	public	ADJ
ajahs-470	118	12	service	service	NOUN
ajahs-470	118	13	could	could	AUX
ajahs-470	118	14	also	also	ADV
ajahs-470	118	15	be	be	AUX
ajahs-470	118	16	a	a	DET
ajahs-470	118	17	major	major	ADJ
ajahs-470	118	18	factor	factor	NOUN
ajahs-470	118	19	beneath	beneath	ADP
ajahs-470	118	20	such	such	ADJ
ajahs-470	118	21	corrupt	corrupt	ADJ
ajahs-470	118	22	tendencies	tendency	NOUN
ajahs-470	118	23	.	.	PUNCT
ajahs-470	119	1	this	this	PRON
ajahs-470	119	2	has	have	AUX
ajahs-470	119	3	also	also	ADV
ajahs-470	119	4	created	create	VERB
ajahs-470	119	5	the	the	DET
ajahs-470	119	6	impetus	impetus	NOUN
ajahs-470	119	7	for	for	ADP
ajahs-470	119	8	some	some	DET
ajahs-470	119	9	unscrupulous	unscrupulous	ADJ
ajahs-470	119	10	practices	practice	NOUN
ajahs-470	119	11	in	in	ADP
ajahs-470	119	12	the	the	DET
ajahs-470	119	13	public	public	ADJ
ajahs-470	119	14	service	service	NOUN
ajahs-470	119	15	for	for	ADP
ajahs-470	119	16	the	the	DET
ajahs-470	119	17	circumvention	circumvention	NOUN
ajahs-470	119	18	of	of	ADP
ajahs-470	119	19	norms	norm	NOUN
ajahs-470	119	20	through	through	ADP
ajahs-470	119	21	sharp	sharp	ADJ
ajahs-470	119	22	practices	practice	NOUN
ajahs-470	119	23	and	and	CCONJ
ajahs-470	119	24	other	other	ADJ
ajahs-470	119	25	corrupt	corrupt	ADJ
ajahs-470	119	26	tendencies	tendency	NOUN
ajahs-470	119	27	including	include	VERB
ajahs-470	119	28	the	the	DET
ajahs-470	119	29	deliberate	deliberate	ADJ
ajahs-470	119	30	failure	failure	NOUN
ajahs-470	119	31	to	to	PART
ajahs-470	119	32	deliver	deliver	VERB
ajahs-470	119	33	services	service	NOUN
ajahs-470	119	34	when	when	SCONJ
ajahs-470	119	35	and	and	CCONJ
ajahs-470	119	36	where	where	SCONJ
ajahs-470	119	37	necessary	necessary	ADJ
ajahs-470	119	38	to	to	ADP
ajahs-470	119	39	the	the	DET
ajahs-470	119	40	members	member	NOUN
ajahs-470	119	41	of	of	ADP
ajahs-470	119	42	the	the	DET
ajahs-470	119	43	public	public	NOUN
ajahs-470	119	44	.	.	PUNCT
ajahs-470	120	1	references	reference	NOUN
ajahs-470	120	2	abduganiyu	abduganiyu	PROPN
ajahs-470	120	3	,	,	PUNCT
ajahs-470	120	4	a.	a.	NOUN
ajahs-470	120	5	m.	m.	NOUN
ajahs-470	120	6	(	(	PUNCT
ajahs-470	120	7	2010	2010	NUM
ajahs-470	120	8	)	)	PUNCT
ajahs-470	120	9	university	university	NOUN
ajahs-470	120	10	of	of	ADP
ajahs-470	120	11	ilorin	ilorin	PROPN
ajahs-470	120	12	service	service	NOUN
ajahs-470	120	13	charter	charter	NOUN
ajahs-470	120	14	.	.	PUNCT
ajahs-470	121	1	adamolekun	adamolekun	PROPN
ajahs-470	121	2	,	,	PUNCT
ajahs-470	121	3	l.	l.	PROPN
ajahs-470	121	4	and	and	CCONJ
ajahs-470	121	5	kithija	kithija	NOUN
ajahs-470	121	6	,	,	PUNCT
ajahs-470	121	7	k.	k.	PROPN
ajahs-470	121	8	(	(	PUNCT
ajahs-470	121	9	ed	ed	NOUN
ajahs-470	121	10	.	.	PUNCT
ajahs-470	121	11	)	)	PUNCT
ajahs-470	122	1	(	(	PUNCT
ajahs-470	122	2	2005	2005	NUM
ajahs-470	122	3	)	)	PUNCT
ajahs-470	122	4	public	public	ADJ
ajahs-470	122	5	administration	administration	NOUN
ajahs-470	122	6	reforms	reform	NOUN
ajahs-470	122	7	in	in	ADP
ajahs-470	122	8	africa	africa	PROPN
ajahs-470	122	9	:	:	PUNCT
ajahs-470	122	10	main	main	ADJ
ajahs-470	122	11	issues	issue	NOUN
ajahs-470	122	12	and	and	CCONJ
ajahs-470	122	13	selected	select	VERB
ajahs-470	122	14	countries	country	NOUN
ajahs-470	122	15	’	’	PART
ajahs-470	122	16	studies	study	NOUN
ajahs-470	122	17	.	.	PUNCT
ajahs-470	123	1	adegoroye	adegoroye	NOUN
ajahs-470	123	2	,	,	PUNCT
ajahs-470	123	3	g.	g.	PROPN
ajahs-470	123	4	(	(	PUNCT
ajahs-470	123	5	2005	2005	NUM
ajahs-470	123	6	)	)	PUNCT
ajahs-470	123	7	mainstreaming	mainstreame	VERB
ajahs-470	123	8	ethics	ethic	NOUN
ajahs-470	123	9	and	and	CCONJ
ajahs-470	123	10	professionalism	professionalism	NOUN
ajahs-470	123	11	in	in	ADP
ajahs-470	123	12	the	the	DET
ajahs-470	123	13	public	public	ADJ
ajahs-470	123	14	service	service	NOUN
ajahs-470	123	15	:	:	PUNCT
ajahs-470	123	16	the	the	DET
ajahs-470	123	17	nigerian	nigerian	ADJ
ajahs-470	123	18	experience	experience	NOUN
ajahs-470	123	19	.	.	PUNCT
ajahs-470	124	1	a	a	DET
ajahs-470	124	2	paper	paper	NOUN
ajahs-470	124	3	presented	present	VERB
ajahs-470	124	4	at	at	ADP
ajahs-470	124	5	the	the	DET
ajahs-470	124	6	conference	conference	NOUN
ajahs-470	124	7	on	on	ADP
ajahs-470	124	8	the	the	DET
ajahs-470	124	9	african	african	ADJ
ajahs-470	124	10	charter	charter	NOUN
ajahs-470	124	11	and	and	CCONJ
ajahs-470	124	12	related	related	ADJ
ajahs-470	124	13	reforms	reform	NOUN
ajahs-470	124	14	.	.	PUNCT
ajahs-470	125	1	swakopmund	swakopmund	PROPN
ajahs-470	125	2	,	,	PUNCT
ajahs-470	125	3	namibia	namibia	PROPN
ajahs-470	125	4	.	.	PUNCT
ajahs-470	126	1	adeyinka	adeyinka	PROPN
ajahs-470	126	2	and	and	CCONJ
ajahs-470	126	3	ema	ema	PROPN
ajahs-470	126	4	(	(	PUNCT
ajahs-470	126	5	2015	2015	NUM
ajahs-470	126	6	)	)	PUNCT
ajahs-470	126	7	impacts	impact	NOUN
ajahs-470	126	8	of	of	ADP
ajahs-470	126	9	service	service	NOUN
ajahs-470	126	10	compact	compact	ADJ
ajahs-470	126	11	with	with	ADP
ajahs-470	126	12	all	all	DET
ajahs-470	126	13	nigerians	nigerians	PROPN
ajahs-470	126	14	(	(	PUNCT
ajahs-470	126	15	servicom	servicom	PROPN
ajahs-470	126	16	)	)	PUNCT
ajahs-470	126	17	on	on	ADP
ajahs-470	126	18	public	public	ADJ
ajahs-470	126	19	service	service	NOUN
ajahs-470	126	20	delivery	delivery	NOUN
ajahs-470	126	21	:	:	PUNCT
ajahs-470	126	22	a	a	DET
ajahs-470	126	23	case	case	NOUN
ajahs-470	126	24	study	study	NOUN
ajahs-470	126	25	of	of	ADP
ajahs-470	126	26	the	the	DET
ajahs-470	126	27	federal	federal	PROPN
ajahs-470	126	28	ministry	ministry	PROPN
ajahs-470	126	29	of	of	ADP
ajahs-470	126	30	women	women	PROPN
ajahs-470	126	31	affairs	affairs	PROPN
ajahs-470	126	32	and	and	CCONJ
ajahs-470	126	33	social	social	ADJ
ajahs-470	126	34	development	development	NOUN
ajahs-470	126	35	.	.	PUNCT
ajahs-470	127	1	in	in	ADP
ajahs-470	127	2	international	international	ADJ
ajahs-470	127	3	journal	journal	NOUN
ajahs-470	127	4	of	of	ADP
ajahs-470	127	5	business	business	NOUN
ajahs-470	127	6	and	and	CCONJ
ajahs-470	127	7	finance	finance	NOUN
ajahs-470	127	8	management	management	NOUN
ajahs-470	127	9	research	research	NOUN
ajahs-470	127	10	.	.	PUNCT
ajahs-470	128	1	vol	vol	NOUN
ajahs-470	128	2	.	.	PUNCT
ajahs-470	129	1	3	3	X
ajahs-470	129	2	.	.	X
ajahs-470	130	1	no	no	INTJ
ajahs-470	130	2	.	.	NOUN
ajahs-470	131	1	3	3	X
ajahs-470	131	2	.	.	X
ajahs-470	131	3	enogholas	enoghola	NOUN
ajahs-470	131	4	,	,	PUNCT
ajahs-470	131	5	g.	g.	PROPN
ajahs-470	131	6	(	(	PUNCT
ajahs-470	131	7	2006	2006	NUM
ajahs-470	131	8	)	)	PUNCT
ajahs-470	131	9	commissioner	commissioner	NOUN
ajahs-470	131	10	denies	deny	VERB
ajahs-470	131	11	claim	claim	NOUN
ajahs-470	131	12	of	of	ADP
ajahs-470	131	13	sacrificing	sacrifice	VERB
ajahs-470	131	14	merit	merit	NOUN
ajahs-470	131	15	for	for	ADP
ajahs-470	131	16	meritocracy	meritocracy	NOUN
ajahs-470	131	17	.	.	PUNCT
ajahs-470	132	1	vanguard	vanguard	NOUN
ajahs-470	132	2	newspaper	newspaper	PROPN
ajahs-470	132	3	,	,	PUNCT
ajahs-470	132	4	wednesday	wednesday	PROPN
ajahs-470	132	5	,	,	PUNCT
ajahs-470	132	6	october	october	PROPN
ajahs-470	132	7	4th	4th	NOUN
ajahs-470	132	8	.	.	PUNCT
ajahs-470	133	1	pg.9	pg.9	PROPN
ajahs-470	133	2	.	.	PUNCT
ajahs-470	134	1	hamalai	hamalai	PROPN
ajahs-470	134	2	,	,	PUNCT
ajahs-470	134	3	l.a	l.a	PROPN
ajahs-470	134	4	.	.	PROPN
ajahs-470	134	5	(	(	PUNCT
ajahs-470	134	6	1999	1999	NUM
ajahs-470	134	7	)	)	PUNCT
ajahs-470	134	8	government	government	NOUN
ajahs-470	134	9	-	-	PUNCT
ajahs-470	134	10	business	business	NOUN
ajahs-470	134	11	relations	relation	NOUN
ajahs-470	134	12	and	and	CCONJ
ajahs-470	134	13	economic	economic	ADJ
ajahs-470	134	14	liberalization	liberalization	NOUN
ajahs-470	134	15	in	in	ADP
ajahs-470	134	16	nigeria	nigeria	PROPN
ajahs-470	134	17	.	.	PUNCT
ajahs-470	135	1	kaduna	kaduna	PROPN
ajahs-470	135	2	:	:	PUNCT
ajahs-470	135	3	baraka	baraka	PROPN
ajahs-470	135	4	publishers	publisher	NOUN
ajahs-470	135	5	limited	limit	VERB
ajahs-470	135	6	kirfi	kirfi	PROPN
ajahs-470	135	7	,	,	PUNCT
ajahs-470	135	8	m.	m.	NOUN
ajahs-470	135	9	,	,	PUNCT
ajahs-470	135	10	balarabe	balarabe	PROPN
ajahs-470	135	11	,	,	PUNCT
ajahs-470	135	12	a.	a.	NOUN
ajahs-470	135	13	and	and	CCONJ
ajahs-470	135	14	shantali	shantali	ADJ
ajahs-470	135	15	,	,	PUNCT
ajahs-470	135	16	m.	m.	NOUN
ajahs-470	135	17	(	(	PUNCT
ajahs-470	135	18	2013	2013	NUM
ajahs-470	135	19	)	)	PUNCT
ajahs-470	135	20	“	"	PUNCT
ajahs-470	135	21	service	service	NOUN
ajahs-470	135	22	compact	compact	ADJ
ajahs-470	135	23	(	(	PUNCT
ajahs-470	135	24	servicom	servicom	NOUN
ajahs-470	135	25	)	)	PUNCT
ajahs-470	135	26	in	in	ADP
ajahs-470	135	27	nigeria	nigeria	PROPN
ajahs-470	135	28	public	public	ADJ
ajahs-470	135	29	teaching	teaching	NOUN
ajahs-470	135	30	hospitals	hospital	NOUN
ajahs-470	135	31	:	:	PUNCT
ajahs-470	135	32	a	a	DET
ajahs-470	135	33	study	study	NOUN
ajahs-470	135	34	of	of	ADP
ajahs-470	135	35	usmanu	usmanu	PROPN
ajahs-470	135	36	dan	dan	PROPN
ajahs-470	135	37	fodio	fodio	PROPN
ajahs-470	135	38	university	university	PROPN
ajahs-470	135	39	teaching	teaching	NOUN
ajahs-470	135	40	hospital	hospital	NOUN
ajahs-470	135	41	(	(	PUNCT
ajahs-470	135	42	uduth	uduth	ADJ
ajahs-470	135	43	)	)	PUNCT
ajahs-470	135	44	”	"	PUNCT
ajahs-470	135	45	.	.	PUNCT
ajahs-470	136	1	sokoto	sokoto	PROPN
ajahs-470	136	2	.	.	PUNCT
ajahs-470	137	1	in	in	ADP
ajahs-470	137	2	journal	journal	PROPN
ajahs-470	137	3	of	of	ADP
ajahs-470	137	4	international	international	ADJ
ajahs-470	137	5	academic	academic	ADJ
ajahs-470	137	6	research	research	NOUN
ajahs-470	137	7	for	for	ADP
ajahs-470	137	8	multidisciplinary	multidisciplinary	NOUN
ajahs-470	137	9	.	.	PUNCT
ajahs-470	138	1	vol.1	vol.1	ADV
ajahs-470	138	2	,	,	PUNCT
ajahs-470	138	3	issue	issue	NOUN
ajahs-470	138	4	6	6	NUM
ajahs-470	138	5	.	.	PUNCT
ajahs-470	138	6	nwekaku	nwekaku	NOUN
ajahs-470	138	7	and	and	CCONJ
ajahs-470	138	8	obiorah	obiorah	NOUN
ajahs-470	138	9	(	(	PUNCT
ajahs-470	138	10	2019	2019	NUM
ajahs-470	138	11	)	)	PUNCT
ajahs-470	138	12	public	public	ADJ
ajahs-470	138	13	service	service	NOUN
ajahs-470	138	14	reforms	reform	NOUN
ajahs-470	138	15	and	and	CCONJ
ajahs-470	138	16	effective	effective	ADJ
ajahs-470	138	17	service	service	NOUN
ajahs-470	138	18	delivery	delivery	NOUN
ajahs-470	138	19	in	in	ADP
ajahs-470	138	20	nigeria	nigeria	PROPN
ajahs-470	138	21	.	.	PUNCT
ajahs-470	139	1	in	in	ADP
ajahs-470	139	2	international	international	ADJ
ajahs-470	139	3	journal	journal	NOUN
ajahs-470	139	4	of	of	ADP
ajahs-470	139	5	develping	develpe	VERB
ajahs-470	139	6	and	and	CCONJ
ajahs-470	139	7	emerging	emerge	VERB
ajahs-470	139	8	economies	economy	NOUN
ajahs-470	139	9	.	.	PUNCT
ajahs-470	140	1	vol	vol	NOUN
ajahs-470	140	2	.	.	PROPN
ajahs-470	141	1	7	7	NUM
ajahs-470	141	2	,	,	PUNCT
ajahs-470	141	3	no	no	INTJ
ajahs-470	141	4	.	.	NOUN
ajahs-470	142	1	4	4	X
ajahs-470	142	2	.	.	X
ajahs-470	143	1	pp	pp	ADJ
ajahs-470	143	2	.	.	PUNCT
ajahs-470	144	1	30	30	NUM
ajahs-470	144	2	-	-	SYM
ajahs-470	144	3	40	40	NUM
ajahs-470	144	4	.	.	PUNCT
ajahs-470	145	1	ochala	ochala	NOUN
ajahs-470	145	2	and	and	CCONJ
ajahs-470	145	3	ruslan	ruslan	PROPN
ajahs-470	145	4	(	(	PUNCT
ajahs-470	145	5	2017	2017	NUM
ajahs-470	145	6	)	)	PUNCT
ajahs-470	145	7	public	public	ADJ
ajahs-470	145	8	sector	sector	NOUN
ajahs-470	145	9	and	and	CCONJ
ajahs-470	145	10	service	service	NOUN
ajahs-470	145	11	delivery	delivery	NOUN
ajahs-470	145	12	in	in	ADP
ajahs-470	145	13	nigeria	nigeria	PROPN
ajahs-470	145	14	:	:	PUNCT
ajahs-470	145	15	issues	issue	NOUN
ajahs-470	145	16	and	and	CCONJ
ajahs-470	145	17	challenges	challenge	NOUN
ajahs-470	145	18	.	.	PUNCT
ajahs-470	146	1	in	in	ADP
ajahs-470	146	2	european	european	ADJ
ajahs-470	146	3	academic	academic	ADJ
ajahs-470	146	4	research	research	NOUN
ajahs-470	146	5	.	.	PUNCT
ajahs-470	147	1	vol	vol	NOUN
ajahs-470	147	2	.	.	PUNCT
ajahs-470	148	1	v.	v.	ADP
ajahs-470	148	2	issue	issue	NOUN
ajahs-470	148	3	8	8	NUM
ajahs-470	148	4	,	,	PUNCT
ajahs-470	148	5	november	november	PROPN
ajahs-470	148	6	.	.	PUNCT
ajahs-470	149	1	ogunrin	ogunrin	PROPN
ajahs-470	149	2	and	and	CCONJ
ajahs-470	149	3	erhijakpor	erhijakpor	NOUN
ajahs-470	149	4	(	(	PUNCT
ajahs-470	149	5	2009	2009	NUM
ajahs-470	149	6	)	)	PUNCT
ajahs-470	149	7	servicom	servicom	ADJ
ajahs-470	149	8	policy	policy	NOUN
ajahs-470	149	9	intervention	intervention	NOUN
ajahs-470	149	10	:	:	PUNCT
ajahs-470	149	11	improving	improve	VERB
ajahs-470	149	12	service	service	NOUN
ajahs-470	149	13	quality	quality	NOUN
ajahs-470	149	14	in	in	ADP
ajahs-470	149	15	nigerian	nigerian	ADJ
ajahs-470	149	16	public	public	ADJ
ajahs-470	149	17	sector	sector	NOUN
ajahs-470	149	18	.	.	PUNCT
ajahs-470	150	1	in	in	ADP
ajahs-470	150	2	global	global	ADJ
ajahs-470	150	3	journal	journal	NOUN
ajahs-470	150	4	of	of	ADP
ajahs-470	150	5	social	social	ADJ
ajahs-470	150	6	sciences	science	NOUN
ajahs-470	150	7	.	.	PUNCT
ajahs-470	150	8	vol	vol	NOUN
ajahs-470	150	9	.	.	PROPN
ajahs-470	150	10	8	8	NUM
ajahs-470	150	11	,	,	PUNCT
ajahs-470	150	12	no	no	INTJ
ajahs-470	150	13	.	.	NOUN
ajahs-470	150	14	1	1	NUM
ajahs-470	150	15	.	.	X
ajahs-470	150	16	pp	pp	ADJ
ajahs-470	150	17	.	.	PUNCT
ajahs-470	151	1	51	51	NUM
ajahs-470	151	2	-	-	SYM
ajahs-470	151	3	60	60	NUM
ajahs-470	151	4	.	.	PUNCT
ajahs-470	152	1	okafor	okafor	PROPN
ajahs-470	152	2	and	and	CCONJ
ajahs-470	152	3	onuigbo	onuigbo	ADJ
ajahs-470	152	4	(	(	PUNCT
ajahs-470	152	5	2015	2015	NUM
ajahs-470	152	6	)	)	PUNCT
ajahs-470	152	7	rethinking	rethink	VERB
ajahs-470	152	8	public	public	ADJ
ajahs-470	152	9	administration	administration	NOUN
ajahs-470	152	10	professionalism	professionalism	NOUN
ajahs-470	152	11	in	in	ADP
ajahs-470	152	12	nigeria	nigeria	PROPN
ajahs-470	152	13	.	.	PUNCT
ajahs-470	153	1	in	in	ADP
ajahs-470	153	2	afrcan	afrcan	PROPN
ajahs-470	153	3	research	research	PROPN
ajahs-470	153	4	review	review	PROPN
ajahs-470	153	5	.	.	PUNCT
ajahs-470	154	1	vol	vol	NOUN
ajahs-470	154	2	.	.	PUNCT
ajahs-470	155	1	9(4	9(4	NOUN
ajahs-470	155	2	)	)	PUNCT
ajahs-470	155	3	,	,	PUNCT
ajahs-470	155	4	september	september	PROPN
ajahs-470	155	5	.	.	PUNCT
ajahs-470	156	1	okon	okon	PROPN
ajahs-470	156	2	,	,	PUNCT
ajahs-470	156	3	e.	e.	PROPN
ajahs-470	156	4	(	(	PUNCT
ajahs-470	156	5	2008	2008	NUM
ajahs-470	156	6	)	)	PUNCT
ajahs-470	156	7	public	public	ADJ
ajahs-470	156	8	service	service	NOUN
ajahs-470	156	9	reforms	reform	NOUN
ajahs-470	156	10	and	and	CCONJ
ajahs-470	156	11	the	the	DET
ajahs-470	156	12	concept	concept	NOUN
ajahs-470	156	13	of	of	ADP
ajahs-470	156	14	“	"	PUNCT
ajahs-470	156	15	service	service	NOUN
ajahs-470	156	16	compact	compact	ADJ
ajahs-470	156	17	with	with	ADP
ajahs-470	156	18	all	all	DET
ajahs-470	156	19	nigerians	nigerians	PROPN
ajahs-470	156	20	.	.	PUNCT
ajahs-470	156	21	”	"	PUNCT
ajahs-470	157	1	(	(	PUNCT
ajahs-470	157	2	servicom	servicom	ADV
ajahs-470	157	3	):	):	PUNCT
ajahs-470	157	4	issues	issue	NOUN
ajahs-470	157	5	,	,	PUNCT
ajahs-470	157	6	perspectives	perspective	NOUN
ajahs-470	157	7	and	and	CCONJ
ajahs-470	157	8	challenges	challenge	NOUN
ajahs-470	157	9	.	.	PUNCT
ajahs-470	158	1	in	in	ADP
ajahs-470	158	2	saliu	saliu	PROPN
ajahs-470	158	3	,	,	PUNCT
ajahs-470	158	4	h.a	h.a	PROPN
ajahs-470	158	5	.	.	PROPN
ajahs-470	158	6	(	(	PUNCT
ajahs-470	158	7	ed	ed	NOUN
ajahs-470	158	8	.	.	PUNCT
ajahs-470	158	9	)	)	PUNCT
ajahs-470	159	1	nigeria	nigeria	PROPN
ajahs-470	159	2	beyond	beyond	ADP
ajahs-470	159	3	2007	2007	NUM
ajahs-470	159	4	.	.	PUNCT
ajahs-470	160	1	olowu	olowu	NOUN
ajahs-470	160	2	,	,	PUNCT
ajahs-470	160	3	d.	d.	PROPN
ajahs-470	160	4	(	(	PUNCT
ajahs-470	160	5	2008	2008	NUM
ajahs-470	160	6	)	)	PUNCT
ajahs-470	160	7	public	public	ADJ
ajahs-470	160	8	service	service	NOUN
ajahs-470	160	9	delivery	delivery	NOUN
ajahs-470	160	10	in	in	ADP
ajahs-470	160	11	public	public	ADJ
ajahs-470	160	12	administration	administration	NOUN
ajahs-470	160	13	in	in	ADP
ajahs-470	160	14	africa	africa	PROPN
ajahs-470	160	15	:	:	PUNCT
ajahs-470	160	16	main	main	ADJ
ajahs-470	160	17	issues	issue	NOUN
ajahs-470	160	18	in	in	ADP
ajahs-470	160	19	selected	select	VERB
ajahs-470	160	20	countries	country	NOUN
ajahs-470	160	21	’	'	PUNCT
ajahs-470	160	22	studies	study	NOUN
ajahs-470	160	23	.	.	PUNCT
ajahs-470	161	1	in	in	ADP
ajahs-470	161	2	adamolekun	adamolekun	PROPN
ajahs-470	161	3	,	,	PUNCT
ajahs-470	161	4	l.	l.	PROPN
ajahs-470	161	5	(	(	PUNCT
ajahs-470	161	6	ed	ed	NOUN
ajahs-470	161	7	.	.	PUNCT
ajahs-470	161	8	)	)	PUNCT
ajahs-470	161	9	.	.	PUNCT
ajahs-470	162	1	united	united	PROPN
ajahs-470	162	2	kingdom	kingdom	PROPN
ajahs-470	162	3	:	:	PUNCT
ajahs-470	162	4	safari	safari	NOUN
ajahs-470	162	5	books	book	NOUN
ajahs-470	162	6	,	,	PUNCT
ajahs-470	162	7	channels	channel	NOUN
ajahs-470	162	8	island	island	NOUN
ajahs-470	162	9	.	.	PUNCT
ajahs-470	163	1	oyadiran	oyadiran	PROPN
ajahs-470	163	2	,	,	PUNCT
ajahs-470	163	3	p.a	p.a	PROPN
ajahs-470	163	4	.	.	PROPN
ajahs-470	164	1	(	(	PUNCT
ajahs-470	164	2	2010	2010	NUM
ajahs-470	164	3	)	)	PUNCT
ajahs-470	164	4	human	human	ADJ
ajahs-470	164	5	resource	resource	NOUN
ajahs-470	164	6	management	management	NOUN
ajahs-470	164	7	(	(	PUNCT
ajahs-470	164	8	a	a	DET
ajahs-470	164	9	diagnostic	diagnostic	ADJ
ajahs-470	164	10	approach	approach	NOUN
ajahs-470	164	11	)	)	PUNCT
ajahs-470	164	12	chartered	charter	VERB
ajahs-470	164	13	abuja	abuja	PROPN
ajahs-470	164	14	:	:	PUNCT
ajahs-470	164	15	graphic	graphic	PROPN
ajahs-470	164	16	press	press	NOUN
ajahs-470	164	17	limited	limit	VERB
ajahs-470	164	18	.	.	PUNCT
ajahs-470	165	1	oyedele	oyedele	PROPN
ajahs-470	165	2	,	,	PUNCT
ajahs-470	165	3	s.o	s.o	PROPN
ajahs-470	165	4	.	.	PROPN
ajahs-470	165	5	(	(	PUNCT
ajahs-470	165	6	2015	2015	NUM
ajahs-470	165	7	)	)	PUNCT
ajahs-470	165	8	“	"	PUNCT
ajahs-470	165	9	the	the	DET
ajahs-470	165	10	nigerian	nigerian	ADJ
ajahs-470	165	11	public	public	ADJ
ajahs-470	165	12	service	service	NOUN
ajahs-470	165	13	and	and	CCONJ
ajahs-470	165	14	service	service	NOUN
ajahs-470	165	15	delivery	delivery	NOUN
ajahs-470	165	16	under	under	ADP
ajahs-470	165	17	civil	civil	ADJ
ajahs-470	165	18	rule	rule	NOUN
ajahs-470	165	19	”	"	PUNCT
ajahs-470	165	20	.	.	PUNCT
ajahs-470	166	1	journal	journal	PROPN
ajahs-470	166	2	of	of	ADP
ajahs-470	166	3	public	public	ADJ
ajahs-470	166	4	administration	administration	NOUN
ajahs-470	166	5	,	,	PUNCT
ajahs-470	166	6	finance	finance	NOUN
ajahs-470	166	7	and	and	CCONJ
ajahs-470	166	8	law	law	NOUN
ajahs-470	166	9	.	.	PUNCT
ajahs-470	167	1	issue	issue	NOUN
ajahs-470	167	2	7	7	NUM
ajahs-470	167	3	,	,	PUNCT
ajahs-470	167	4	servicom	servicom	ADJ
ajahs-470	167	5	(	(	PUNCT
ajahs-470	167	6	2006	2006	NUM
ajahs-470	167	7	)	)	PUNCT
ajahs-470	167	8	servicom	servicom	ADJ
ajahs-470	167	9	history	history	NOUN
ajahs-470	167	10	.	.	PUNCT
ajahs-470	168	1	htp	htp	PROPN
ajahs-470	168	2	http://https://journals.e	http://https://journals.e	NOUN
ajahs-470	168	3	-	-	PUNCT
ajahs-470	168	4	palli.com	palli.com	X
ajahs-470	168	5	/	/	SYM
ajahs-470	168	6	home	home	NOUN
ajahs-470	168	7	/	/	SYM
ajahs-470	168	8	index.php	index.php	VERB
ajahs-470	168	9	/	/	NOUN
ajahs-470	168	10	ajahs	ajah	NOUN