id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajbmeb-1737	Dr. Ali Farooq AbdAl Razaq	EVALUATE THE QUALITY OF SERVICES PROVIDED IN UNIVERSITIES USING THE ACTUAL PERFORMANCE MODEL / SERVPERF /APPLIED RESEARCH AT AL-ESRAA UNIVERSITY	2024	16	.pdf	application/pdf	7209	285	42	The research aims to use the SERVPERF model to achieve service quality at Esraa University College, by standing on the theoretical basis for assessing service quality according to the SERVPERF performance model, as well as identifying the level of university service quality, and the importance of research with an active contribution to service quality is to increase the need to develop colleges due to the economic, social and cultural changes that society is witnessing. 3. Use the SERVPREF model to measure and evaluate service quality, which is characterized by realism and ease of use.	cache/ajbmeb-1737.pdf	txt/ajbmeb-1737.txt