id	sid	tid	token	lemma	pos
ajbmeb-1072	1	1	american	american	PROPN
ajbmeb-1072	1	2	journal	journal	PROPN
ajbmeb-1072	1	3	of	of	ADP
ajbmeb-1072	1	4	business	business	NOUN
ajbmeb-1072	1	5	management	management	NOUN
ajbmeb-1072	1	6	,	,	PUNCT
ajbmeb-1072	1	7	economics	economic	NOUN
ajbmeb-1072	1	8	and	and	CCONJ
ajbmeb-1072	1	9	banking	banking	NOUN
ajbmeb-1072	1	10	issn	issn	PROPN
ajbmeb-1072	1	11	(	(	PUNCT
ajbmeb-1072	1	12	e	e	NOUN
ajbmeb-1072	1	13	):	):	PUNCT
ajbmeb-1072	1	14	2832	2832	NUM
ajbmeb-1072	1	15	-	-	SYM
ajbmeb-1072	1	16	8078	8078	NUM
ajbmeb-1072	1	17	volume	volume	NOUN
ajbmeb-1072	1	18	14	14	NUM
ajbmeb-1072	1	19	,	,	PUNCT
ajbmeb-1072	1	20	|	|	ADV
ajbmeb-1072	1	21	july	july	PROPN
ajbmeb-1072	1	22	,	,	PUNCT
ajbmeb-1072	1	23	2023	2023	NUM
ajbmeb-1072	1	24	p	p	NOUN
ajbmeb-1072	1	25	a	a	DET
ajbmeb-1072	1	26	g	g	NOUN
ajbmeb-1072	1	27	e	e	NOUN
ajbmeb-1072	1	28	|	|	ADV
ajbmeb-1072	1	29	56	56	NUM
ajbmeb-1072	1	30	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	1	31	total	total	ADJ
ajbmeb-1072	1	32	quality	quality	NOUN
ajbmeb-1072	1	33	management	management	NOUN
ajbmeb-1072	1	34	(	(	PUNCT
ajbmeb-1072	1	35	tqm	tqm	ADJ
ajbmeb-1072	1	36	)	)	PUNCT
ajbmeb-1072	1	37	implementation	implementation	NOUN
ajbmeb-1072	1	38	and	and	CCONJ
ajbmeb-1072	1	39	organisational	organisational	ADJ
ajbmeb-1072	1	40	performance	performance	NOUN
ajbmeb-1072	1	41	:	:	PUNCT
ajbmeb-1072	1	42	a	a	DET
ajbmeb-1072	1	43	study	study	NOUN
ajbmeb-1072	1	44	of	of	ADP
ajbmeb-1072	1	45	the	the	DET
ajbmeb-1072	1	46	telecommunication	telecommunication	NOUN
ajbmeb-1072	1	47	industry	industry	NOUN
ajbmeb-1072	1	48	in	in	ADP
ajbmeb-1072	1	49	bayelsa	bayelsa	PROPN
ajbmeb-1072	1	50	state	state	NOUN
ajbmeb-1072	1	51	of	of	ADP
ajbmeb-1072	1	52	nigeria	nigeria	PROPN
ajbmeb-1072	1	53	laguo	laguo	PROPN
ajbmeb-1072	1	54	livingstone	livingstone	PROPN
ajbmeb-1072	1	55	gilbert	gilbert	PROPN
ajbmeb-1072	1	56	department	department	PROPN
ajbmeb-1072	1	57	of	of	ADP
ajbmeb-1072	1	58	business	business	PROPN
ajbmeb-1072	1	59	administration	administration	PROPN
ajbmeb-1072	1	60	,	,	PUNCT
ajbmeb-1072	1	61	faculty	faculty	NOUN
ajbmeb-1072	1	62	of	of	ADP
ajbmeb-1072	1	63	management	management	NOUN
ajbmeb-1072	1	64	sciences	sciences	PROPN
ajbmeb-1072	1	65	federal	federal	PROPN
ajbmeb-1072	1	66	university	university	PROPN
ajbmeb-1072	1	67	otuoke	otuoke	NOUN
ajbmeb-1072	1	68	,	,	PUNCT
ajbmeb-1072	1	69	bayelsa	bayelsa	NOUN
ajbmeb-1072	1	70	state	state	PROPN
ajbmeb-1072	1	71	felix	felix	PROPN
ajbmeb-1072	1	72	oluwatayo	oluwatayo	PROPN
ajbmeb-1072	1	73	oloda	oloda	PROPN
ajbmeb-1072	1	74	department	department	PROPN
ajbmeb-1072	1	75	of	of	ADP
ajbmeb-1072	1	76	business	business	PROPN
ajbmeb-1072	1	77	administration	administration	PROPN
ajbmeb-1072	1	78	,	,	PUNCT
ajbmeb-1072	1	79	faculty	faculty	NOUN
ajbmeb-1072	1	80	of	of	ADP
ajbmeb-1072	1	81	management	management	NOUN
ajbmeb-1072	1	82	sciences	sciences	PROPN
ajbmeb-1072	1	83	federal	federal	PROPN
ajbmeb-1072	1	84	university	university	PROPN
ajbmeb-1072	1	85	otuoke	otuoke	NOUN
ajbmeb-1072	1	86	,	,	PUNCT
ajbmeb-1072	1	87	bayelsa	bayelsa	NOUN
ajbmeb-1072	1	88	state	state	NOUN
ajbmeb-1072	1	89	a	a	DET
ajbmeb-1072	1	90	b	b	PROPN
ajbmeb-1072	1	91	s	s	ADP
ajbmeb-1072	1	92	t	t	PROPN
ajbmeb-1072	1	93	r	r	NOUN
ajbmeb-1072	1	94	a	a	DET
ajbmeb-1072	1	95	c	c	NOUN
ajbmeb-1072	1	96	t	t	NOUN
ajbmeb-1072	2	1	k	k	X
ajbmeb-1072	2	2	e	e	PROPN
ajbmeb-1072	2	3	y	y	PROPN
ajbmeb-1072	2	4	w	w	NOUN
ajbmeb-1072	2	5	o	o	NOUN
ajbmeb-1072	2	6	r	r	NOUN
ajbmeb-1072	2	7	d	d	PROPN
ajbmeb-1072	2	8	s	s	PART
ajbmeb-1072	2	9	purpose	purpose	NOUN
ajbmeb-1072	2	10	the	the	DET
ajbmeb-1072	2	11	purpose	purpose	NOUN
ajbmeb-1072	2	12	of	of	ADP
ajbmeb-1072	2	13	this	this	DET
ajbmeb-1072	2	14	paper	paper	NOUN
ajbmeb-1072	2	15	is	be	AUX
ajbmeb-1072	2	16	to	to	PART
ajbmeb-1072	2	17	determine	determine	VERB
ajbmeb-1072	2	18	the	the	DET
ajbmeb-1072	2	19	factors	factor	NOUN
ajbmeb-1072	2	20	of	of	ADP
ajbmeb-1072	2	21	total	total	ADJ
ajbmeb-1072	2	22	quality	quality	NOUN
ajbmeb-1072	2	23	management	management	NOUN
ajbmeb-1072	2	24	(	(	PUNCT
ajbmeb-1072	2	25	tqm	tqm	ADJ
ajbmeb-1072	2	26	)	)	PUNCT
ajbmeb-1072	2	27	and	and	CCONJ
ajbmeb-1072	2	28	to	to	PART
ajbmeb-1072	2	29	measure	measure	VERB
ajbmeb-1072	2	30	their	their	PRON
ajbmeb-1072	2	31	influence	influence	NOUN
ajbmeb-1072	2	32	on	on	ADP
ajbmeb-1072	2	33	the	the	DET
ajbmeb-1072	2	34	performance	performance	NOUN
ajbmeb-1072	2	35	of	of	ADP
ajbmeb-1072	2	36	selected	select	VERB
ajbmeb-1072	2	37	telecommunication	telecommunication	NOUN
ajbmeb-1072	2	38	companies	company	NOUN
ajbmeb-1072	2	39	in	in	ADP
ajbmeb-1072	2	40	bayelsa	bayelsa	PROPN
ajbmeb-1072	2	41	state	state	NOUN
ajbmeb-1072	2	42	.	.	PUNCT
ajbmeb-1072	3	1	design	design	NOUN
ajbmeb-1072	3	2	/	/	SYM
ajbmeb-1072	3	3	methodology	methodology	NOUN
ajbmeb-1072	3	4	/	/	SYM
ajbmeb-1072	3	5	approach	approach	NOUN
ajbmeb-1072	3	6	data	datum	NOUN
ajbmeb-1072	3	7	was	be	AUX
ajbmeb-1072	3	8	collected	collect	VERB
ajbmeb-1072	3	9	using	use	VERB
ajbmeb-1072	3	10	a	a	DET
ajbmeb-1072	3	11	selfadministered	selfadministered	ADJ
ajbmeb-1072	3	12	questionnaire	questionnaire	NOUN
ajbmeb-1072	3	13	which	which	PRON
ajbmeb-1072	3	14	was	be	AUX
ajbmeb-1072	3	15	distributed	distribute	VERB
ajbmeb-1072	3	16	to	to	ADP
ajbmeb-1072	3	17	200	200	NUM
ajbmeb-1072	3	18	personnel	personnel	NOUN
ajbmeb-1072	3	19	in	in	ADP
ajbmeb-1072	3	20	telecommunication	telecommunication	NOUN
ajbmeb-1072	3	21	companies	company	NOUN
ajbmeb-1072	3	22	in	in	ADP
ajbmeb-1072	3	23	yenagoa	yenagoa	PROPN
ajbmeb-1072	3	24	,	,	PUNCT
ajbmeb-1072	3	25	the	the	DET
ajbmeb-1072	3	26	capital	capital	NOUN
ajbmeb-1072	3	27	city	city	NOUN
ajbmeb-1072	3	28	of	of	ADP
ajbmeb-1072	3	29	bayelsa	bayelsa	PROPN
ajbmeb-1072	3	30	state	state	NOUN
ajbmeb-1072	3	31	.	.	PUNCT
ajbmeb-1072	4	1	out	out	ADP
ajbmeb-1072	4	2	the	the	DET
ajbmeb-1072	4	3	200	200	NUM
ajbmeb-1072	4	4	questionnaires	questionnaire	NOUN
ajbmeb-1072	4	5	,	,	PUNCT
ajbmeb-1072	4	6	a	a	DET
ajbmeb-1072	4	7	total	total	NOUN
ajbmeb-1072	4	8	of	of	ADP
ajbmeb-1072	4	9	188	188	NUM
ajbmeb-1072	4	10	questionnaires	questionnaire	NOUN
ajbmeb-1072	4	11	were	be	AUX
ajbmeb-1072	4	12	returned	return	VERB
ajbmeb-1072	4	13	.	.	PUNCT
ajbmeb-1072	5	1	findings	finding	VERB
ajbmeb-1072	5	2	the	the	DET
ajbmeb-1072	5	3	findings	finding	NOUN
ajbmeb-1072	5	4	from	from	ADP
ajbmeb-1072	5	5	the	the	DET
ajbmeb-1072	5	6	study	study	NOUN
ajbmeb-1072	5	7	reveal	reveal	VERB
ajbmeb-1072	5	8	that	that	SCONJ
ajbmeb-1072	5	9	tqm	tqm	PROPN
ajbmeb-1072	5	10	plays	play	VERB
ajbmeb-1072	5	11	critical	critical	ADJ
ajbmeb-1072	5	12	role	role	NOUN
ajbmeb-1072	5	13	in	in	ADP
ajbmeb-1072	5	14	the	the	DET
ajbmeb-1072	5	15	improvement	improvement	NOUN
ajbmeb-1072	5	16	of	of	ADP
ajbmeb-1072	5	17	organisational	organisational	ADJ
ajbmeb-1072	5	18	performance	performance	NOUN
ajbmeb-1072	5	19	.	.	PUNCT
ajbmeb-1072	6	1	however	however	ADV
ajbmeb-1072	6	2	,	,	PUNCT
ajbmeb-1072	6	3	the	the	DET
ajbmeb-1072	6	4	value	value	NOUN
ajbmeb-1072	6	5	of	of	ADP
ajbmeb-1072	6	6	top	top	ADJ
ajbmeb-1072	6	7	management	management	NOUN
ajbmeb-1072	6	8	support	support	NOUN
ajbmeb-1072	6	9	,	,	PUNCT
ajbmeb-1072	6	10	quality	quality	NOUN
ajbmeb-1072	6	11	data	datum	NOUN
ajbmeb-1072	6	12	reporting	reporting	NOUN
ajbmeb-1072	6	13	,	,	PUNCT
ajbmeb-1072	6	14	and	and	CCONJ
ajbmeb-1072	6	15	process	process	NOUN
ajbmeb-1072	6	16	flow	flow	NOUN
ajbmeb-1072	6	17	management	management	NOUN
ajbmeb-1072	6	18	are	be	AUX
ajbmeb-1072	6	19	better	well	ADV
ajbmeb-1072	6	20	appreciated	appreciated	ADJ
ajbmeb-1072	6	21	when	when	SCONJ
ajbmeb-1072	6	22	implementing	implement	VERB
ajbmeb-1072	6	23	tqm	tqm	NUM
ajbmeb-1072	6	24	in	in	ADP
ajbmeb-1072	6	25	the	the	DET
ajbmeb-1072	6	26	telecommunication	telecommunication	NOUN
ajbmeb-1072	6	27	organisations	organisation	NOUN
ajbmeb-1072	6	28	under	under	ADP
ajbmeb-1072	6	29	study	study	NOUN
ajbmeb-1072	6	30	.	.	PUNCT
ajbmeb-1072	7	1	research	research	NOUN
ajbmeb-1072	7	2	limitations	limitation	NOUN
ajbmeb-1072	7	3	/	/	SYM
ajbmeb-1072	7	4	implications	implication	NOUN
ajbmeb-1072	7	5	a	a	DET
ajbmeb-1072	7	6	quantitative	quantitative	ADJ
ajbmeb-1072	7	7	technique	technique	NOUN
ajbmeb-1072	7	8	was	be	AUX
ajbmeb-1072	7	9	adopted	adopt	VERB
ajbmeb-1072	7	10	in	in	ADP
ajbmeb-1072	7	11	the	the	DET
ajbmeb-1072	7	12	study	study	NOUN
ajbmeb-1072	7	13	,	,	PUNCT
ajbmeb-1072	7	14	the	the	DET
ajbmeb-1072	7	15	sample	sample	NOUN
ajbmeb-1072	7	16	is	be	AUX
ajbmeb-1072	7	17	restricted	restrict	VERB
ajbmeb-1072	7	18	to	to	ADP
ajbmeb-1072	7	19	organisations	organisation	NOUN
ajbmeb-1072	7	20	selected	select	VERB
ajbmeb-1072	7	21	.	.	PUNCT
ajbmeb-1072	8	1	the	the	DET
ajbmeb-1072	8	2	data	datum	NOUN
ajbmeb-1072	8	3	were	be	AUX
ajbmeb-1072	8	4	collected	collect	VERB
ajbmeb-1072	8	5	from	from	ADP
ajbmeb-1072	8	6	both	both	CCONJ
ajbmeb-1072	8	7	top	top	ADJ
ajbmeb-1072	8	8	and	and	CCONJ
ajbmeb-1072	8	9	middle	middle	ADJ
ajbmeb-1072	8	10	managers	manager	NOUN
ajbmeb-1072	8	11	in	in	ADP
ajbmeb-1072	8	12	the	the	DET
ajbmeb-1072	8	13	selected	select	VERB
ajbmeb-1072	8	14	organisations	organisation	NOUN
ajbmeb-1072	8	15	.	.	PUNCT
ajbmeb-1072	9	1	originality	originality	NOUN
ajbmeb-1072	9	2	/	/	SYM
ajbmeb-1072	9	3	value	value	NOUN
ajbmeb-1072	9	4	this	this	DET
ajbmeb-1072	9	5	study	study	NOUN
ajbmeb-1072	9	6	offers	offer	VERB
ajbmeb-1072	9	7	insight	insight	NOUN
ajbmeb-1072	9	8	into	into	ADP
ajbmeb-1072	9	9	practical	practical	ADJ
ajbmeb-1072	9	10	and	and	CCONJ
ajbmeb-1072	9	11	reasonable	reasonable	ADJ
ajbmeb-1072	9	12	approaches	approach	NOUN
ajbmeb-1072	9	13	of	of	ADP
ajbmeb-1072	9	14	tqm	tqm	ADJ
ajbmeb-1072	9	15	variables	variable	NOUN
ajbmeb-1072	9	16	to	to	PART
ajbmeb-1072	9	17	increase	increase	VERB
ajbmeb-1072	9	18	performance	performance	NOUN
ajbmeb-1072	9	19	in	in	ADP
ajbmeb-1072	9	20	the	the	DET
ajbmeb-1072	9	21	nigerian	nigerian	ADJ
ajbmeb-1072	9	22	telecommunication	telecommunication	NOUN
ajbmeb-1072	9	23	sector	sector	NOUN
ajbmeb-1072	9	24	.	.	PUNCT
ajbmeb-1072	10	1	paper	paper	NOUN
ajbmeb-1072	10	2	type	type	NOUN
ajbmeb-1072	10	3	research	research	NOUN
ajbmeb-1072	10	4	paper	paper	NOUN
ajbmeb-1072	10	5	total	total	ADJ
ajbmeb-1072	10	6	quality	quality	NOUN
ajbmeb-1072	10	7	management	management	NOUN
ajbmeb-1072	10	8	,	,	PUNCT
ajbmeb-1072	10	9	organisational	organisational	ADJ
ajbmeb-1072	10	10	performance	performance	NOUN
ajbmeb-1072	10	11	,	,	PUNCT
ajbmeb-1072	10	12	nigeria	nigeria	PROPN
ajbmeb-1072	10	13	telecommunication	telecommunication	NOUN
ajbmeb-1072	10	14	sector	sector	NOUN
ajbmeb-1072	10	15	american	american	PROPN
ajbmeb-1072	10	16	journal	journal	PROPN
ajbmeb-1072	10	17	of	of	ADP
ajbmeb-1072	10	18	business	business	NOUN
ajbmeb-1072	10	19	management	management	NOUN
ajbmeb-1072	10	20	,	,	PUNCT
ajbmeb-1072	10	21	economics	economic	NOUN
ajbmeb-1072	10	22	and	and	CCONJ
ajbmeb-1072	10	23	banking	banking	NOUN
ajbmeb-1072	10	24	volume	volume	NOUN
ajbmeb-1072	10	25	14	14	NUM
ajbmeb-1072	10	26	july	july	PROPN
ajbmeb-1072	10	27	,	,	PUNCT
ajbmeb-1072	10	28	2023	2023	NUM
ajbmeb-1072	10	29	p	p	NOUN
ajbmeb-1072	10	30	a	a	PRON
ajbmeb-1072	10	31	g	g	NOUN
ajbmeb-1072	10	32	e	e	NOUN
ajbmeb-1072	10	33	|	|	ADV
ajbmeb-1072	10	34	57	57	NUM
ajbmeb-1072	10	35	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	10	36	introduction	introduction	NOUN
ajbmeb-1072	10	37	the	the	DET
ajbmeb-1072	10	38	implementation	implementation	NOUN
ajbmeb-1072	10	39	of	of	ADP
ajbmeb-1072	10	40	quality	quality	NOUN
ajbmeb-1072	10	41	processes	process	NOUN
ajbmeb-1072	10	42	has	have	AUX
ajbmeb-1072	10	43	become	become	VERB
ajbmeb-1072	10	44	one	one	NUM
ajbmeb-1072	10	45	of	of	ADP
ajbmeb-1072	10	46	the	the	DET
ajbmeb-1072	10	47	most	most	ADV
ajbmeb-1072	10	48	driving	drive	VERB
ajbmeb-1072	10	49	forces	force	NOUN
ajbmeb-1072	10	50	of	of	ADP
ajbmeb-1072	10	51	competitive	competitive	ADJ
ajbmeb-1072	10	52	advantages	advantage	NOUN
ajbmeb-1072	10	53	in	in	ADP
ajbmeb-1072	10	54	today	today	NOUN
ajbmeb-1072	10	55	contemporary	contemporary	ADJ
ajbmeb-1072	10	56	organisations	organisation	NOUN
ajbmeb-1072	10	57	(	(	PUNCT
ajbmeb-1072	10	58	okorie	okorie	ADV
ajbmeb-1072	10	59	2016	2016	NUM
ajbmeb-1072	10	60	;	;	PUNCT
ajbmeb-1072	10	61	al	al	PROPN
ajbmeb-1072	10	62	-	-	PUNCT
ajbmeb-1072	10	63	kayed	kaye	VERB
ajbmeb-1072	10	64	et	et	PROPN
ajbmeb-1072	10	65	al	al	PROPN
ajbmeb-1072	10	66	.	.	PROPN
ajbmeb-1072	10	67	2020	2020	NUM
ajbmeb-1072	10	68	)	)	PUNCT
ajbmeb-1072	10	69	.	.	PUNCT
ajbmeb-1072	11	1	the	the	DET
ajbmeb-1072	11	2	identification	identification	NOUN
ajbmeb-1072	11	3	of	of	ADP
ajbmeb-1072	11	4	organisational	organisational	ADJ
ajbmeb-1072	11	5	improvement	improvement	NOUN
ajbmeb-1072	11	6	and	and	CCONJ
ajbmeb-1072	11	7	the	the	DET
ajbmeb-1072	11	8	demand	demand	NOUN
ajbmeb-1072	11	9	for	for	ADP
ajbmeb-1072	11	10	better	well	ADJ
ajbmeb-1072	11	11	quality	quality	NOUN
ajbmeb-1072	11	12	processes	process	NOUN
ajbmeb-1072	11	13	have	have	AUX
ajbmeb-1072	11	14	instigated	instigate	VERB
ajbmeb-1072	11	15	organisations	organisation	NOUN
ajbmeb-1072	11	16	to	to	PART
ajbmeb-1072	11	17	realize	realize	VERB
ajbmeb-1072	11	18	their	their	PRON
ajbmeb-1072	11	19	readiness	readiness	NOUN
ajbmeb-1072	11	20	to	to	PART
ajbmeb-1072	11	21	adhere	adhere	VERB
ajbmeb-1072	11	22	to	to	ADP
ajbmeb-1072	11	23	quality	quality	NOUN
ajbmeb-1072	11	24	procedures	procedure	NOUN
ajbmeb-1072	11	25	in	in	ADP
ajbmeb-1072	11	26	order	order	NOUN
ajbmeb-1072	11	27	to	to	PART
ajbmeb-1072	11	28	compete	compete	VERB
ajbmeb-1072	11	29	successfully	successfully	ADV
ajbmeb-1072	11	30	in	in	ADP
ajbmeb-1072	11	31	the	the	DET
ajbmeb-1072	11	32	market	market	NOUN
ajbmeb-1072	11	33	.	.	PUNCT
ajbmeb-1072	12	1	to	to	PART
ajbmeb-1072	12	2	meet	meet	VERB
ajbmeb-1072	12	3	this	this	DET
ajbmeb-1072	12	4	demanding	demand	VERB
ajbmeb-1072	12	5	challenges	challenge	NOUN
ajbmeb-1072	12	6	,	,	PUNCT
ajbmeb-1072	12	7	organisations	organisation	NOUN
ajbmeb-1072	12	8	would	would	AUX
ajbmeb-1072	12	9	have	have	VERB
ajbmeb-1072	12	10	to	to	PART
ajbmeb-1072	12	11	invest	invest	VERB
ajbmeb-1072	12	12	sufficient	sufficient	ADJ
ajbmeb-1072	12	13	resources	resource	NOUN
ajbmeb-1072	12	14	in	in	ADP
ajbmeb-1072	12	15	adapting	adapt	VERB
ajbmeb-1072	12	16	and	and	CCONJ
ajbmeb-1072	12	17	implementing	implement	VERB
ajbmeb-1072	12	18	quality	quality	NOUN
ajbmeb-1072	12	19	management	management	NOUN
ajbmeb-1072	12	20	processes	process	NOUN
ajbmeb-1072	12	21	.	.	PUNCT
ajbmeb-1072	13	1	tqm	tqm	PROPN
ajbmeb-1072	13	2	is	be	AUX
ajbmeb-1072	13	3	defined	define	VERB
ajbmeb-1072	13	4	as	as	ADP
ajbmeb-1072	13	5	the	the	DET
ajbmeb-1072	13	6	holistic	holistic	ADJ
ajbmeb-1072	13	7	management	management	NOUN
ajbmeb-1072	13	8	philosophy	philosophy	NOUN
ajbmeb-1072	13	9	aiming	aim	VERB
ajbmeb-1072	13	10	at	at	ADP
ajbmeb-1072	13	11	continuous	continuous	ADJ
ajbmeb-1072	13	12	improvement	improvement	NOUN
ajbmeb-1072	13	13	in	in	ADP
ajbmeb-1072	13	14	all	all	DET
ajbmeb-1072	13	15	functions	function	NOUN
ajbmeb-1072	13	16	of	of	ADP
ajbmeb-1072	13	17	an	an	DET
ajbmeb-1072	13	18	organisation	organisation	NOUN
ajbmeb-1072	13	19	in	in	ADP
ajbmeb-1072	13	20	order	order	NOUN
ajbmeb-1072	13	21	to	to	PART
ajbmeb-1072	13	22	produce	produce	VERB
ajbmeb-1072	13	23	and	and	CCONJ
ajbmeb-1072	13	24	deliver	deliver	VERB
ajbmeb-1072	13	25	products	product	NOUN
ajbmeb-1072	13	26	or	or	CCONJ
ajbmeb-1072	13	27	services	service	NOUN
ajbmeb-1072	13	28	in	in	ADP
ajbmeb-1072	13	29	line	line	NOUN
ajbmeb-1072	13	30	with	with	ADP
ajbmeb-1072	13	31	customers	customer	NOUN
ajbmeb-1072	13	32	’	'	PUNCT
ajbmeb-1072	13	33	needs	need	NOUN
ajbmeb-1072	13	34	or	or	CCONJ
ajbmeb-1072	13	35	requirements	requirement	NOUN
ajbmeb-1072	13	36	by	by	ADP
ajbmeb-1072	13	37	better	well	ADJ
ajbmeb-1072	13	38	,	,	PUNCT
ajbmeb-1072	13	39	cheaper	cheap	ADJ
ajbmeb-1072	13	40	,	,	PUNCT
ajbmeb-1072	13	41	faster	fast	ADJ
ajbmeb-1072	13	42	,	,	PUNCT
ajbmeb-1072	13	43	safer	safe	ADJ
ajbmeb-1072	13	44	,	,	PUNCT
ajbmeb-1072	13	45	easier	easy	ADJ
ajbmeb-1072	13	46	processing	processing	NOUN
ajbmeb-1072	13	47	than	than	ADP
ajbmeb-1072	13	48	competitors	competitor	NOUN
ajbmeb-1072	13	49	with	with	ADP
ajbmeb-1072	13	50	the	the	DET
ajbmeb-1072	13	51	participation	participation	NOUN
ajbmeb-1072	13	52	of	of	ADP
ajbmeb-1072	13	53	all	all	DET
ajbmeb-1072	13	54	employees	employee	NOUN
ajbmeb-1072	13	55	under	under	ADP
ajbmeb-1072	13	56	the	the	DET
ajbmeb-1072	13	57	leadership	leadership	NOUN
ajbmeb-1072	13	58	of	of	ADP
ajbmeb-1072	13	59	top	top	ADJ
ajbmeb-1072	13	60	management	management	NOUN
ajbmeb-1072	13	61	(	(	PUNCT
ajbmeb-1072	13	62	othman	othman	PROPN
ajbmeb-1072	13	63	et	et	PROPN
ajbmeb-1072	13	64	al	al	PROPN
ajbmeb-1072	13	65	.	.	PROPN
ajbmeb-1072	13	66	2020	2020	NUM
ajbmeb-1072	13	67	)	)	PUNCT
ajbmeb-1072	13	68	.	.	PUNCT
ajbmeb-1072	14	1	studies	study	NOUN
ajbmeb-1072	14	2	shows	show	VERB
ajbmeb-1072	14	3	that	that	SCONJ
ajbmeb-1072	14	4	the	the	DET
ajbmeb-1072	14	5	role	role	NOUN
ajbmeb-1072	14	6	of	of	ADP
ajbmeb-1072	14	7	tqm	tqm	PROPN
ajbmeb-1072	14	8	is	be	AUX
ajbmeb-1072	14	9	widely	widely	ADV
ajbmeb-1072	14	10	recognized	recognize	VERB
ajbmeb-1072	14	11	as	as	ADP
ajbmeb-1072	14	12	being	be	AUX
ajbmeb-1072	14	13	a	a	DET
ajbmeb-1072	14	14	critical	critical	ADJ
ajbmeb-1072	14	15	determinant	determinant	NOUN
ajbmeb-1072	14	16	in	in	ADP
ajbmeb-1072	14	17	the	the	DET
ajbmeb-1072	14	18	success	success	NOUN
ajbmeb-1072	14	19	and	and	CCONJ
ajbmeb-1072	14	20	survival	survival	NOUN
ajbmeb-1072	14	21	of	of	ADP
ajbmeb-1072	14	22	servicing	servicing	NOUN
ajbmeb-1072	14	23	organisations	organisation	NOUN
ajbmeb-1072	14	24	in	in	ADP
ajbmeb-1072	14	25	today	today	NOUN
ajbmeb-1072	14	26	’s	’s	PART
ajbmeb-1072	14	27	competitive	competitive	ADJ
ajbmeb-1072	14	28	environment	environment	NOUN
ajbmeb-1072	14	29	(	(	PUNCT
ajbmeb-1072	14	30	owuso	owuso	PROPN
ajbmeb-1072	14	31	and	and	CCONJ
ajbmeb-1072	14	32	darko	darko	PROPN
ajbmeb-1072	14	33	,	,	PUNCT
ajbmeb-1072	14	34	2017	2017	NUM
ajbmeb-1072	14	35	;	;	PUNCT
ajbmeb-1072	14	36	androwis	androwis	PROPN
ajbmeb-1072	14	37	et	et	PROPN
ajbmeb-1072	14	38	al	al	PROPN
ajbmeb-1072	14	39	.	.	PROPN
ajbmeb-1072	14	40	2018	2018	NUM
ajbmeb-1072	14	41	)	)	PUNCT
ajbmeb-1072	14	42	.	.	PUNCT
ajbmeb-1072	15	1	tqm	tqm	PROPN
ajbmeb-1072	15	2	is	be	AUX
ajbmeb-1072	15	3	also	also	ADV
ajbmeb-1072	15	4	seen	see	VERB
ajbmeb-1072	15	5	as	as	ADP
ajbmeb-1072	15	6	a	a	DET
ajbmeb-1072	15	7	source	source	NOUN
ajbmeb-1072	15	8	of	of	ADP
ajbmeb-1072	15	9	competitive	competitive	ADJ
ajbmeb-1072	15	10	advantage	advantage	NOUN
ajbmeb-1072	15	11	(	(	PUNCT
ajbmeb-1072	15	12	ferdousi	ferdousi	PROPN
ajbmeb-1072	15	13	et	et	PROPN
ajbmeb-1072	15	14	al	al	PROPN
ajbmeb-1072	15	15	,	,	PUNCT
ajbmeb-1072	15	16	2018	2018	NUM
ajbmeb-1072	15	17	;	;	PUNCT
ajbmeb-1072	15	18	ali	ali	PROPN
ajbmeb-1072	15	19	et	et	PROPN
ajbmeb-1072	15	20	al	al	PROPN
ajbmeb-1072	15	21	.	.	PROPN
ajbmeb-1072	15	22	2020	2020	NUM
ajbmeb-1072	15	23	)	)	PUNCT
ajbmeb-1072	15	24	,	,	PUNCT
ajbmeb-1072	15	25	innovation	innovation	NOUN
ajbmeb-1072	15	26	(	(	PUNCT
ajbmeb-1072	15	27	fernandes	fernande	NOUN
ajbmeb-1072	15	28	and	and	CCONJ
ajbmeb-1072	15	29	solimun	solimun	NOUN
ajbmeb-1072	15	30	,	,	PUNCT
ajbmeb-1072	15	31	2017	2017	NUM
ajbmeb-1072	15	32	)	)	PUNCT
ajbmeb-1072	15	33	,	,	PUNCT
ajbmeb-1072	15	34	change	change	NOUN
ajbmeb-1072	15	35	and	and	CCONJ
ajbmeb-1072	15	36	new	new	ADJ
ajbmeb-1072	15	37	organisational	organisational	ADJ
ajbmeb-1072	15	38	culture	culture	NOUN
ajbmeb-1072	15	39	(	(	PUNCT
ajbmeb-1072	15	40	asplund	asplund	ADV
ajbmeb-1072	15	41	and	and	CCONJ
ajbmeb-1072	15	42	bolander	bolander	VERB
ajbmeb-1072	15	43	,	,	PUNCT
ajbmeb-1072	15	44	2017	2017	NUM
ajbmeb-1072	15	45	)	)	PUNCT
ajbmeb-1072	15	46	.	.	PUNCT
ajbmeb-1072	16	1	this	this	PRON
ajbmeb-1072	16	2	means	mean	VERB
ajbmeb-1072	16	3	a	a	DET
ajbmeb-1072	16	4	decline	decline	NOUN
ajbmeb-1072	16	5	in	in	ADP
ajbmeb-1072	16	6	customer	customer	NOUN
ajbmeb-1072	16	7	satisfaction	satisfaction	NOUN
ajbmeb-1072	16	8	resulting	result	VERB
ajbmeb-1072	16	9	from	from	ADP
ajbmeb-1072	16	10	poor	poor	ADJ
ajbmeb-1072	16	11	service	service	NOUN
ajbmeb-1072	16	12	quality	quality	NOUN
ajbmeb-1072	16	13	delivery	delivery	NOUN
ajbmeb-1072	16	14	would	would	AUX
ajbmeb-1072	16	15	be	be	AUX
ajbmeb-1072	16	16	a	a	DET
ajbmeb-1072	16	17	serious	serious	ADJ
ajbmeb-1072	16	18	cause	cause	NOUN
ajbmeb-1072	16	19	of	of	ADP
ajbmeb-1072	16	20	organisational	organisational	ADJ
ajbmeb-1072	16	21	failure	failure	NOUN
ajbmeb-1072	16	22	.	.	PUNCT
ajbmeb-1072	17	1	on	on	ADP
ajbmeb-1072	17	2	the	the	DET
ajbmeb-1072	17	3	other	other	ADJ
ajbmeb-1072	17	4	hand	hand	NOUN
ajbmeb-1072	17	5	,	,	PUNCT
ajbmeb-1072	17	6	consumers	consumer	NOUN
ajbmeb-1072	17	7	are	be	AUX
ajbmeb-1072	17	8	increasingly	increasingly	ADV
ajbmeb-1072	17	9	becoming	become	VERB
ajbmeb-1072	17	10	aware	aware	ADJ
ajbmeb-1072	17	11	of	of	ADP
ajbmeb-1072	17	12	standards	standard	NOUN
ajbmeb-1072	17	13	of	of	ADP
ajbmeb-1072	17	14	products	product	NOUN
ajbmeb-1072	17	15	and	and	CCONJ
ajbmeb-1072	17	16	services	service	NOUN
ajbmeb-1072	17	17	quality	quality	NOUN
ajbmeb-1072	17	18	which	which	PRON
ajbmeb-1072	17	19	makes	make	VERB
ajbmeb-1072	17	20	them	they	PRON
ajbmeb-1072	17	21	to	to	PART
ajbmeb-1072	17	22	develop	develop	VERB
ajbmeb-1072	17	23	higher	high	ADJ
ajbmeb-1072	17	24	expectations	expectation	NOUN
ajbmeb-1072	17	25	.	.	PUNCT
ajbmeb-1072	18	1	regardless	regardless	ADV
ajbmeb-1072	18	2	of	of	ADP
ajbmeb-1072	18	3	the	the	DET
ajbmeb-1072	18	4	application	application	NOUN
ajbmeb-1072	18	5	of	of	ADP
ajbmeb-1072	18	6	tqm	tqm	ADJ
ajbmeb-1072	18	7	practices	practice	NOUN
ajbmeb-1072	18	8	in	in	ADP
ajbmeb-1072	18	9	organisations	organisation	NOUN
ajbmeb-1072	18	10	(	(	PUNCT
ajbmeb-1072	18	11	el	el	PROPN
ajbmeb-1072	18	12	at	at	ADP
ajbmeb-1072	18	13	al	al	PROPN
ajbmeb-1072	18	14	.	.	PROPN
ajbmeb-1072	18	15	2007	2007	NUM
ajbmeb-1072	18	16	;	;	PUNCT
ajbmeb-1072	18	17	yunis	yunis	NOUN
ajbmeb-1072	18	18	et	et	PROPN
ajbmeb-1072	18	19	al	al	PROPN
ajbmeb-1072	18	20	.	.	PROPN
ajbmeb-1072	18	21	2013	2013	NUM
ajbmeb-1072	18	22	;	;	PUNCT
ajbmeb-1072	18	23	mirand	mirand	NOUN
ajbmeb-1072	18	24	et	et	PROPN
ajbmeb-1072	18	25	al	al	PROPN
ajbmeb-1072	18	26	.	.	PROPN
ajbmeb-1072	18	27	2014	2014	NUM
ajbmeb-1072	18	28	;	;	PUNCT
ajbmeb-1072	18	29	nguyen	nguyen	NOUN
ajbmeb-1072	18	30	and	and	CCONJ
ajbmeb-1072	18	31	chau	chau	NOUN
ajbmeb-1072	18	32	2017	2017	NUM
ajbmeb-1072	18	33	;	;	PUNCT
ajbmeb-1072	18	34	youssef	youssef	PROPN
ajbmeb-1072	18	35	and	and	CCONJ
ajbmeb-1072	18	36	youssef	youssef	PROPN
ajbmeb-1072	18	37	2018	2018	NUM
ajbmeb-1072	18	38	;	;	PUNCT
ajbmeb-1072	18	39	jimenez	jimenez	PROPN
ajbmeb-1072	18	40	-	-	PUNCT
ajbmeb-1072	18	41	jimenez	jimenez	PROPN
ajbmeb-1072	18	42	et	et	PROPN
ajbmeb-1072	18	43	al	al	PROPN
ajbmeb-1072	18	44	.	.	PROPN
ajbmeb-1072	18	45	2020	2020	NUM
ajbmeb-1072	18	46	;	;	PUNCT
ajbmeb-1072	18	47	bhaskar	bhaskar	NOUN
ajbmeb-1072	18	48	,	,	PUNCT
ajbmeb-1072	18	49	2020	2020	NUM
ajbmeb-1072	18	50	;	;	PUNCT
ajbmeb-1072	18	51	khanam	khanam	PROPN
ajbmeb-1072	18	52	et	et	PROPN
ajbmeb-1072	18	53	al	al	PROPN
ajbmeb-1072	18	54	.	.	PROPN
ajbmeb-1072	18	55	2020	2020	NUM
ajbmeb-1072	18	56	)	)	PUNCT
ajbmeb-1072	18	57	,	,	PUNCT
ajbmeb-1072	18	58	there	there	PRON
ajbmeb-1072	18	59	is	be	VERB
ajbmeb-1072	18	60	lack	lack	NOUN
ajbmeb-1072	18	61	of	of	ADP
ajbmeb-1072	18	62	methodical	methodical	ADJ
ajbmeb-1072	18	63	evidence	evidence	NOUN
ajbmeb-1072	18	64	regarding	regard	VERB
ajbmeb-1072	18	65	the	the	DET
ajbmeb-1072	18	66	extent	extent	NOUN
ajbmeb-1072	18	67	to	to	PART
ajbmeb-1072	18	68	which	which	PRON
ajbmeb-1072	18	69	tqm	tqm	PROPN
ajbmeb-1072	18	70	is	be	AUX
ajbmeb-1072	18	71	applied	apply	VERB
ajbmeb-1072	18	72	and	and	CCONJ
ajbmeb-1072	18	73	implemented	implement	VERB
ajbmeb-1072	18	74	in	in	ADP
ajbmeb-1072	18	75	many	many	ADJ
ajbmeb-1072	18	76	nigerian	nigerian	ADJ
ajbmeb-1072	18	77	organisations	organisation	NOUN
ajbmeb-1072	18	78	including	include	VERB
ajbmeb-1072	18	79	those	those	PRON
ajbmeb-1072	18	80	in	in	ADP
ajbmeb-1072	18	81	servicing	servicing	NOUN
ajbmeb-1072	18	82	industry	industry	NOUN
ajbmeb-1072	18	83	.	.	PUNCT
ajbmeb-1072	19	1	the	the	DET
ajbmeb-1072	19	2	nigerian	nigerian	ADJ
ajbmeb-1072	19	3	telecommunication	telecommunication	NOUN
ajbmeb-1072	19	4	sector	sector	NOUN
ajbmeb-1072	19	5	plays	play	VERB
ajbmeb-1072	19	6	a	a	DET
ajbmeb-1072	19	7	very	very	ADV
ajbmeb-1072	19	8	crucial	crucial	ADJ
ajbmeb-1072	19	9	role	role	NOUN
ajbmeb-1072	19	10	in	in	ADP
ajbmeb-1072	19	11	the	the	DET
ajbmeb-1072	19	12	development	development	NOUN
ajbmeb-1072	19	13	of	of	ADP
ajbmeb-1072	19	14	the	the	DET
ajbmeb-1072	19	15	economy	economy	NOUN
ajbmeb-1072	19	16	.	.	PUNCT
ajbmeb-1072	20	1	these	these	DET
ajbmeb-1072	20	2	organisations	organisation	NOUN
ajbmeb-1072	20	3	add	add	VERB
ajbmeb-1072	20	4	value	value	NOUN
ajbmeb-1072	20	5	to	to	ADP
ajbmeb-1072	20	6	all	all	DET
ajbmeb-1072	20	7	aspects	aspect	NOUN
ajbmeb-1072	20	8	of	of	ADP
ajbmeb-1072	20	9	business	business	NOUN
ajbmeb-1072	20	10	as	as	ADV
ajbmeb-1072	20	11	well	well	ADV
ajbmeb-1072	20	12	as	as	ADP
ajbmeb-1072	20	13	increasing	increase	VERB
ajbmeb-1072	20	14	product	product	NOUN
ajbmeb-1072	20	15	and	and	CCONJ
ajbmeb-1072	20	16	services	service	NOUN
ajbmeb-1072	20	17	consumption	consumption	NOUN
ajbmeb-1072	20	18	.	.	PUNCT
ajbmeb-1072	21	1	in	in	ADP
ajbmeb-1072	21	2	view	view	NOUN
ajbmeb-1072	21	3	of	of	ADP
ajbmeb-1072	21	4	the	the	DET
ajbmeb-1072	21	5	fact	fact	NOUN
ajbmeb-1072	21	6	that	that	SCONJ
ajbmeb-1072	21	7	the	the	DET
ajbmeb-1072	21	8	nigerian	nigerian	ADJ
ajbmeb-1072	21	9	telecommunication	telecommunication	NOUN
ajbmeb-1072	21	10	sector	sector	NOUN
ajbmeb-1072	21	11	helps	help	VERB
ajbmeb-1072	21	12	to	to	PART
ajbmeb-1072	21	13	boost	boost	VERB
ajbmeb-1072	21	14	nigerian	nigerian	ADJ
ajbmeb-1072	21	15	economy	economy	NOUN
ajbmeb-1072	21	16	,	,	PUNCT
ajbmeb-1072	21	17	our	our	PRON
ajbmeb-1072	21	18	study	study	NOUN
ajbmeb-1072	21	19	show	show	VERB
ajbmeb-1072	21	20	new	new	ADJ
ajbmeb-1072	21	21	data	datum	NOUN
ajbmeb-1072	21	22	and	and	CCONJ
ajbmeb-1072	21	23	empirical	empirical	ADJ
ajbmeb-1072	21	24	insights	insight	NOUN
ajbmeb-1072	21	25	into	into	ADP
ajbmeb-1072	21	26	the	the	DET
ajbmeb-1072	21	27	relationship	relationship	NOUN
ajbmeb-1072	21	28	between	between	ADP
ajbmeb-1072	21	29	tqm	tqm	ADJ
ajbmeb-1072	21	30	and	and	CCONJ
ajbmeb-1072	21	31	performance	performance	NOUN
ajbmeb-1072	21	32	improvement	improvement	NOUN
ajbmeb-1072	21	33	in	in	ADP
ajbmeb-1072	21	34	organisations	organisation	NOUN
ajbmeb-1072	21	35	in	in	ADP
ajbmeb-1072	21	36	the	the	DET
ajbmeb-1072	21	37	telecommunication	telecommunication	NOUN
ajbmeb-1072	21	38	sector	sector	NOUN
ajbmeb-1072	21	39	.	.	PUNCT
ajbmeb-1072	22	1	literature	literature	NOUN
ajbmeb-1072	22	2	review	review	PROPN
ajbmeb-1072	22	3	according	accord	VERB
ajbmeb-1072	22	4	to	to	ADP
ajbmeb-1072	22	5	munisu	munisu	NOUN
ajbmeb-1072	22	6	,	,	PUNCT
ajbmeb-1072	22	7	(	(	PUNCT
ajbmeb-1072	22	8	2013	2013	NUM
ajbmeb-1072	22	9	)	)	PUNCT
ajbmeb-1072	22	10	quality	quality	NOUN
ajbmeb-1072	22	11	refers	refer	VERB
ajbmeb-1072	22	12	to	to	ADP
ajbmeb-1072	22	13	the	the	DET
ajbmeb-1072	22	14	ability	ability	NOUN
ajbmeb-1072	22	15	of	of	ADP
ajbmeb-1072	22	16	a	a	DET
ajbmeb-1072	22	17	product	product	NOUN
ajbmeb-1072	22	18	or	or	CCONJ
ajbmeb-1072	22	19	service	service	NOUN
ajbmeb-1072	22	20	to	to	PART
ajbmeb-1072	22	21	constantly	constantly	ADV
ajbmeb-1072	22	22	meet	meet	VERB
ajbmeb-1072	22	23	or	or	CCONJ
ajbmeb-1072	22	24	exceed	exceed	VERB
ajbmeb-1072	22	25	customer	customer	NOUN
ajbmeb-1072	22	26	expectations	expectation	NOUN
ajbmeb-1072	22	27	.	.	PUNCT
ajbmeb-1072	23	1	tqm	tqm	PROPN
ajbmeb-1072	23	2	has	have	AUX
ajbmeb-1072	23	3	been	be	AUX
ajbmeb-1072	23	4	widely	widely	ADV
ajbmeb-1072	23	5	accepted	accept	VERB
ajbmeb-1072	23	6	as	as	ADP
ajbmeb-1072	23	7	a	a	DET
ajbmeb-1072	23	8	holistic	holistic	ADJ
ajbmeb-1072	23	9	management	management	NOUN
ajbmeb-1072	23	10	philosophy	philosophy	NOUN
ajbmeb-1072	23	11	that	that	PRON
ajbmeb-1072	23	12	strives	strive	VERB
ajbmeb-1072	23	13	for	for	ADP
ajbmeb-1072	23	14	continuous	continuous	ADJ
ajbmeb-1072	23	15	improvement	improvement	NOUN
ajbmeb-1072	23	16	in	in	ADP
ajbmeb-1072	23	17	all	all	DET
ajbmeb-1072	23	18	functions	function	NOUN
ajbmeb-1072	23	19	of	of	ADP
ajbmeb-1072	23	20	an	an	DET
ajbmeb-1072	23	21	organisation	organisation	NOUN
ajbmeb-1072	23	22	(	(	PUNCT
ajbmeb-1072	23	23	oakland	oakland	PROPN
ajbmeb-1072	23	24	,	,	PUNCT
ajbmeb-1072	23	25	2014	2014	NUM
ajbmeb-1072	23	26	)	)	PUNCT
ajbmeb-1072	23	27	.	.	PUNCT
ajbmeb-1072	24	1	chaudary	chaudary	PROPN
ajbmeb-1072	24	2	et	et	PROPN
ajbmeb-1072	24	3	al	al	PROPN
ajbmeb-1072	24	4	.	.	PROPN
ajbmeb-1072	25	1	(	(	PUNCT
ajbmeb-1072	25	2	2015	2015	NUM
ajbmeb-1072	25	3	)	)	PUNCT
ajbmeb-1072	25	4	add	add	VERB
ajbmeb-1072	25	5	that	that	SCONJ
ajbmeb-1072	25	6	tqm	tqm	PROPN
ajbmeb-1072	25	7	is	be	AUX
ajbmeb-1072	25	8	a	a	DET
ajbmeb-1072	25	9	set	set	NOUN
ajbmeb-1072	25	10	of	of	ADP
ajbmeb-1072	25	11	instruments	instrument	NOUN
ajbmeb-1072	25	12	employed	employ	VERB
ajbmeb-1072	25	13	by	by	ADP
ajbmeb-1072	25	14	the	the	DET
ajbmeb-1072	25	15	firm	firm	NOUN
ajbmeb-1072	25	16	’s	’s	PART
ajbmeb-1072	25	17	management	management	NOUN
ajbmeb-1072	25	18	that	that	PRON
ajbmeb-1072	25	19	aim	aim	VERB
ajbmeb-1072	25	20	to	to	PART
ajbmeb-1072	25	21	provide	provide	VERB
ajbmeb-1072	25	22	better	well	ADJ
ajbmeb-1072	25	23	value	value	NOUN
ajbmeb-1072	25	24	to	to	ADP
ajbmeb-1072	25	25	customers	customer	NOUN
ajbmeb-1072	25	26	by	by	ADP
ajbmeb-1072	25	27	recognizing	recognize	VERB
ajbmeb-1072	25	28	their	their	PRON
ajbmeb-1072	25	29	observable	observable	ADJ
ajbmeb-1072	25	30	and	and	CCONJ
ajbmeb-1072	25	31	hidden	hidden	ADJ
ajbmeb-1072	25	32	needs	need	NOUN
ajbmeb-1072	25	33	and	and	CCONJ
ajbmeb-1072	25	34	improve	improve	VERB
ajbmeb-1072	25	35	the	the	DET
ajbmeb-1072	25	36	efficiency	efficiency	NOUN
ajbmeb-1072	25	37	of	of	ADP
ajbmeb-1072	25	38	the	the	DET
ajbmeb-1072	25	39	procedure	procedure	NOUN
ajbmeb-1072	25	40	that	that	PRON
ajbmeb-1072	25	41	generate	generate	VERB
ajbmeb-1072	25	42	the	the	DET
ajbmeb-1072	25	43	product	product	NOUN
ajbmeb-1072	25	44	or	or	CCONJ
ajbmeb-1072	25	45	service	service	NOUN
ajbmeb-1072	25	46	.	.	PUNCT
ajbmeb-1072	26	1	garvin	garvin	PROPN
ajbmeb-1072	26	2	(	(	PUNCT
ajbmeb-1072	26	3	1987	1987	NUM
ajbmeb-1072	26	4	)	)	PUNCT
ajbmeb-1072	26	5	viewed	view	VERB
ajbmeb-1072	26	6	quality	quality	NOUN
ajbmeb-1072	26	7	in	in	ADP
ajbmeb-1072	26	8	terms	term	NOUN
ajbmeb-1072	26	9	of	of	ADP
ajbmeb-1072	26	10	the	the	DET
ajbmeb-1072	26	11	transcendent	transcendent	NOUN
ajbmeb-1072	26	12	,	,	PUNCT
ajbmeb-1072	26	13	product	product	NOUN
ajbmeb-1072	26	14	based	base	VERB
ajbmeb-1072	26	15	,	,	PUNCT
ajbmeb-1072	26	16	user	user	NOUN
ajbmeb-1072	26	17	based	base	VERB
ajbmeb-1072	26	18	,	,	PUNCT
ajbmeb-1072	26	19	and	and	CCONJ
ajbmeb-1072	26	20	manufacturing	manufacturing	NOUN
ajbmeb-1072	26	21	and	and	CCONJ
ajbmeb-1072	26	22	value	value	NOUN
ajbmeb-1072	26	23	-	-	PUNCT
ajbmeb-1072	26	24	based	base	VERB
ajbmeb-1072	26	25	approaches	approach	NOUN
ajbmeb-1072	26	26	.	.	PUNCT
ajbmeb-1072	27	1	garvin	garvin	PROPN
ajbmeb-1072	27	2	identified	identify	VERB
ajbmeb-1072	27	3	eight	eight	NUM
ajbmeb-1072	27	4	attributes	attribute	NOUN
ajbmeb-1072	27	5	to	to	PART
ajbmeb-1072	27	6	measure	measure	VERB
ajbmeb-1072	27	7	product	product	NOUN
ajbmeb-1072	27	8	quality	quality	NOUN
ajbmeb-1072	27	9	.	.	PUNCT
ajbmeb-1072	28	1	on	on	ADP
ajbmeb-1072	28	2	his	his	PRON
ajbmeb-1072	28	3	own	own	ADJ
ajbmeb-1072	28	4	part	part	NOUN
ajbmeb-1072	28	5	.	.	PUNCT
ajbmeb-1072	29	1	juran	juran	NOUN
ajbmeb-1072	29	2	defined	define	VERB
ajbmeb-1072	29	3	quality	quality	NOUN
ajbmeb-1072	29	4	as	as	ADP
ajbmeb-1072	29	5	“	"	PUNCT
ajbmeb-1072	29	6	fitness	fitness	NOUN
ajbmeb-1072	29	7	for	for	ADP
ajbmeb-1072	29	8	use	use	NOUN
ajbmeb-1072	29	9	”	"	PUNCT
ajbmeb-1072	29	10	and	and	CCONJ
ajbmeb-1072	29	11	focused	focus	VERB
ajbmeb-1072	29	12	on	on	ADP
ajbmeb-1072	29	13	a	a	DET
ajbmeb-1072	29	14	trilogy	trilogy	NOUN
ajbmeb-1072	29	15	of	of	ADP
ajbmeb-1072	29	16	quality	quality	NOUN
ajbmeb-1072	29	17	planning	planning	NOUN
ajbmeb-1072	29	18	,	,	PUNCT
ajbmeb-1072	29	19	quality	quality	NOUN
ajbmeb-1072	29	20	control	control	NOUN
ajbmeb-1072	29	21	,	,	PUNCT
ajbmeb-1072	29	22	and	and	CCONJ
ajbmeb-1072	29	23	quality	quality	NOUN
ajbmeb-1072	29	24	improvement	improvement	NOUN
ajbmeb-1072	29	25	(	(	PUNCT
ajbmeb-1072	29	26	mitra	mitra	NOUN
ajbmeb-1072	29	27	and	and	CCONJ
ajbmeb-1072	29	28	golder	golder	ADJ
ajbmeb-1072	29	29	2006	2006	NUM
ajbmeb-1072	29	30	)	)	PUNCT
ajbmeb-1072	29	31	.	.	PUNCT
ajbmeb-1072	30	1	also	also	ADV
ajbmeb-1072	30	2	,	,	PUNCT
ajbmeb-1072	30	3	crosby	crosby	PROPN
ajbmeb-1072	30	4	(	(	PUNCT
ajbmeb-1072	30	5	1996	1996	NUM
ajbmeb-1072	30	6	)	)	PUNCT
ajbmeb-1072	30	7	in	in	ADP
ajbmeb-1072	30	8	demirbag	demirbag	PROPN
ajbmeb-1072	30	9	et	et	PROPN
ajbmeb-1072	30	10	al	al	PROPN
ajbmeb-1072	30	11	.	.	PROPN
ajbmeb-1072	30	12	(	(	PUNCT
ajbmeb-1072	30	13	2006	2006	NUM
ajbmeb-1072	30	14	)	)	PUNCT
ajbmeb-1072	30	15	define	define	VERB
ajbmeb-1072	30	16	quality	quality	NOUN
ajbmeb-1072	30	17	as	as	ADP
ajbmeb-1072	30	18	“	"	PUNCT
ajbmeb-1072	30	19	conformance	conformance	NOUN
ajbmeb-1072	30	20	to	to	ADP
ajbmeb-1072	30	21	requirements	requirement	NOUN
ajbmeb-1072	30	22	or	or	CCONJ
ajbmeb-1072	30	23	specifications	specification	NOUN
ajbmeb-1072	30	24	”	"	PUNCT
ajbmeb-1072	30	25	based	base	VERB
ajbmeb-1072	30	26	on	on	ADP
ajbmeb-1072	30	27	customer	customer	NOUN
ajbmeb-1072	30	28	needs	need	NOUN
ajbmeb-1072	30	29	.	.	PUNCT
ajbmeb-1072	31	1	in	in	ADP
ajbmeb-1072	31	2	his	his	PRON
ajbmeb-1072	31	3	work	work	NOUN
ajbmeb-1072	31	4	,	,	PUNCT
ajbmeb-1072	31	5	crosby	crosby	PROPN
ajbmeb-1072	31	6	identified	identify	VERB
ajbmeb-1072	31	7	14	14	NUM
ajbmeb-1072	31	8	steps	step	NOUN
ajbmeb-1072	31	9	for	for	ADP
ajbmeb-1072	31	10	a	a	DET
ajbmeb-1072	31	11	zero	zero	NUM
ajbmeb-1072	31	12	defect	defect	NOUN
ajbmeb-1072	31	13	quality	quality	NOUN
ajbmeb-1072	31	14	improvement	improvement	NOUN
ajbmeb-1072	31	15	plan	plan	NOUN
ajbmeb-1072	31	16	to	to	PART
ajbmeb-1072	31	17	facilitate	facilitate	VERB
ajbmeb-1072	31	18	performance	performance	NOUN
ajbmeb-1072	31	19	enhancement	enhancement	NOUN
ajbmeb-1072	31	20	.	.	PUNCT
ajbmeb-1072	32	1	american	american	ADJ
ajbmeb-1072	32	2	journal	journal	PROPN
ajbmeb-1072	32	3	of	of	ADP
ajbmeb-1072	32	4	business	business	NOUN
ajbmeb-1072	32	5	management	management	NOUN
ajbmeb-1072	32	6	,	,	PUNCT
ajbmeb-1072	32	7	economics	economic	NOUN
ajbmeb-1072	32	8	and	and	CCONJ
ajbmeb-1072	32	9	banking	banking	NOUN
ajbmeb-1072	32	10	volume	volume	NOUN
ajbmeb-1072	32	11	14	14	NUM
ajbmeb-1072	32	12	july	july	PROPN
ajbmeb-1072	32	13	,	,	PUNCT
ajbmeb-1072	32	14	2023	2023	NUM
ajbmeb-1072	32	15	p	p	NOUN
ajbmeb-1072	32	16	a	a	DET
ajbmeb-1072	32	17	g	g	NOUN
ajbmeb-1072	32	18	e	e	NOUN
ajbmeb-1072	32	19	|	|	ADV
ajbmeb-1072	32	20	58	58	NUM
ajbmeb-1072	32	21	www.americanjournal.org	www.americanjournal.org	PROPN
ajbmeb-1072	32	22	deming	deming	PROPN
ajbmeb-1072	32	23	(	(	PUNCT
ajbmeb-1072	32	24	1986	1986	NUM
ajbmeb-1072	32	25	)	)	PUNCT
ajbmeb-1072	32	26	view	view	NOUN
ajbmeb-1072	32	27	that	that	SCONJ
ajbmeb-1072	32	28	quality	quality	NOUN
ajbmeb-1072	32	29	is	be	AUX
ajbmeb-1072	32	30	a	a	DET
ajbmeb-1072	32	31	predictable	predictable	ADJ
ajbmeb-1072	32	32	degree	degree	NOUN
ajbmeb-1072	32	33	of	of	ADP
ajbmeb-1072	32	34	uniformity	uniformity	NOUN
ajbmeb-1072	32	35	and	and	CCONJ
ajbmeb-1072	32	36	dependability	dependability	NOUN
ajbmeb-1072	32	37	,	,	PUNCT
ajbmeb-1072	32	38	at	at	ADP
ajbmeb-1072	32	39	low	low	ADJ
ajbmeb-1072	32	40	cost	cost	NOUN
ajbmeb-1072	32	41	and	and	CCONJ
ajbmeb-1072	32	42	suited	suit	VERB
ajbmeb-1072	32	43	to	to	ADP
ajbmeb-1072	32	44	the	the	DET
ajbmeb-1072	32	45	market	market	NOUN
ajbmeb-1072	32	46	.	.	PUNCT
ajbmeb-1072	33	1	deming	deming	PROPN
ajbmeb-1072	33	2	also	also	ADV
ajbmeb-1072	33	3	identified	identify	VERB
ajbmeb-1072	33	4	14	14	NUM
ajbmeb-1072	33	5	principles	principle	NOUN
ajbmeb-1072	33	6	of	of	ADP
ajbmeb-1072	33	7	quality	quality	NOUN
ajbmeb-1072	33	8	management	management	NOUN
ajbmeb-1072	33	9	necessary	necessary	ADJ
ajbmeb-1072	33	10	to	to	PART
ajbmeb-1072	33	11	improve	improve	VERB
ajbmeb-1072	33	12	productivity	productivity	NOUN
ajbmeb-1072	33	13	and	and	CCONJ
ajbmeb-1072	33	14	performance	performance	NOUN
ajbmeb-1072	33	15	of	of	ADP
ajbmeb-1072	33	16	organisations	organisation	NOUN
ajbmeb-1072	33	17	.	.	PUNCT
ajbmeb-1072	34	1	in	in	ADP
ajbmeb-1072	34	2	his	his	PRON
ajbmeb-1072	34	3	study	study	NOUN
ajbmeb-1072	34	4	,	,	PUNCT
ajbmeb-1072	34	5	ishikawa	ishikawa	PROPN
ajbmeb-1072	34	6	emphasized	emphasize	VERB
ajbmeb-1072	34	7	the	the	DET
ajbmeb-1072	34	8	importance	importance	NOUN
ajbmeb-1072	34	9	of	of	ADP
ajbmeb-1072	34	10	total	total	ADJ
ajbmeb-1072	34	11	quality	quality	NOUN
ajbmeb-1072	34	12	control	control	NOUN
ajbmeb-1072	34	13	due	due	ADJ
ajbmeb-1072	34	14	it	it	PRON
ajbmeb-1072	34	15	impact	impact	NOUN
ajbmeb-1072	34	16	on	on	ADP
ajbmeb-1072	34	17	organisational	organisational	ADJ
ajbmeb-1072	34	18	performance	performance	NOUN
ajbmeb-1072	34	19	.	.	PUNCT
ajbmeb-1072	35	1	he	he	PRON
ajbmeb-1072	35	2	added	add	VERB
ajbmeb-1072	35	3	to	to	ADP
ajbmeb-1072	35	4	the	the	DET
ajbmeb-1072	35	5	quality	quality	NOUN
ajbmeb-1072	35	6	management	management	NOUN
ajbmeb-1072	35	7	literature	literature	NOUN
ajbmeb-1072	35	8	by	by	ADP
ajbmeb-1072	35	9	introducing	introduce	VERB
ajbmeb-1072	35	10	a	a	DET
ajbmeb-1072	35	11	cause	cause	NOUN
ajbmeb-1072	35	12	and	and	CCONJ
ajbmeb-1072	35	13	effect	effect	NOUN
ajbmeb-1072	35	14	diagram	diagram	NOUN
ajbmeb-1072	35	15	(	(	PUNCT
ajbmeb-1072	35	16	ishikawa	ishikawa	PROPN
ajbmeb-1072	35	17	diagram	diagram	PROPN
ajbmeb-1072	35	18	)	)	PUNCT
ajbmeb-1072	35	19	used	use	VERB
ajbmeb-1072	35	20	to	to	PART
ajbmeb-1072	35	21	diagnose	diagnose	VERB
ajbmeb-1072	35	22	perceived	perceive	VERB
ajbmeb-1072	35	23	quality	quality	NOUN
ajbmeb-1072	35	24	problems	problem	NOUN
ajbmeb-1072	35	25	(	(	PUNCT
ajbmeb-1072	35	26	mitra	mitra	PROPN
ajbmeb-1072	35	27	,	,	PUNCT
ajbmeb-1072	35	28	1987	1987	NUM
ajbmeb-1072	35	29	)	)	PUNCT
ajbmeb-1072	35	30	.	.	PUNCT
ajbmeb-1072	36	1	similarly	similarly	ADV
ajbmeb-1072	36	2	,	,	PUNCT
ajbmeb-1072	36	3	feigenbaum	feigenbaum	PROPN
ajbmeb-1072	36	4	introduced	introduce	VERB
ajbmeb-1072	36	5	the	the	DET
ajbmeb-1072	36	6	concept	concept	NOUN
ajbmeb-1072	36	7	of	of	ADP
ajbmeb-1072	36	8	organisation	organisation	NOUN
ajbmeb-1072	36	9	-	-	PUNCT
ajbmeb-1072	36	10	wide	wide	ADJ
ajbmeb-1072	36	11	total	total	ADJ
ajbmeb-1072	36	12	quality	quality	NOUN
ajbmeb-1072	36	13	control	control	NOUN
ajbmeb-1072	36	14	and	and	CCONJ
ajbmeb-1072	36	15	defined	define	VERB
ajbmeb-1072	36	16	quality	quality	NOUN
ajbmeb-1072	36	17	as	as	ADP
ajbmeb-1072	36	18	“	"	PUNCT
ajbmeb-1072	36	19	the	the	DET
ajbmeb-1072	36	20	total	total	ADJ
ajbmeb-1072	36	21	composite	composite	ADJ
ajbmeb-1072	36	22	product	product	NOUN
ajbmeb-1072	36	23	and	and	CCONJ
ajbmeb-1072	36	24	service	service	NOUN
ajbmeb-1072	36	25	characteristics	characteristic	NOUN
ajbmeb-1072	36	26	of	of	ADP
ajbmeb-1072	36	27	marketing	marketing	NOUN
ajbmeb-1072	36	28	,	,	PUNCT
ajbmeb-1072	36	29	engineering	engineering	NOUN
ajbmeb-1072	36	30	,	,	PUNCT
ajbmeb-1072	36	31	manufacturing	manufacturing	NOUN
ajbmeb-1072	36	32	and	and	CCONJ
ajbmeb-1072	36	33	maintenance	maintenance	NOUN
ajbmeb-1072	36	34	through	through	SCONJ
ajbmeb-1072	36	35	which	which	DET
ajbmeb-1072	36	36	product	product	NOUN
ajbmeb-1072	36	37	and	and	CCONJ
ajbmeb-1072	36	38	service	service	NOUN
ajbmeb-1072	36	39	in	in	ADP
ajbmeb-1072	36	40	use	use	NOUN
ajbmeb-1072	36	41	will	will	AUX
ajbmeb-1072	36	42	meet	meet	VERB
ajbmeb-1072	36	43	the	the	DET
ajbmeb-1072	36	44	expectations	expectation	NOUN
ajbmeb-1072	36	45	of	of	ADP
ajbmeb-1072	36	46	the	the	DET
ajbmeb-1072	36	47	consumer	consumer	NOUN
ajbmeb-1072	36	48	”	"	PUNCT
ajbmeb-1072	36	49	(	(	PUNCT
ajbmeb-1072	36	50	mitra	mitra	PROPN
ajbmeb-1072	36	51	,	,	PUNCT
ajbmeb-1072	36	52	1987	1987	NUM
ajbmeb-1072	36	53	)	)	PUNCT
ajbmeb-1072	36	54	.	.	PUNCT
ajbmeb-1072	37	1	the	the	DET
ajbmeb-1072	37	2	concerns	concern	NOUN
ajbmeb-1072	37	3	of	of	ADP
ajbmeb-1072	37	4	these	these	DET
ajbmeb-1072	37	5	quality	quality	NOUN
ajbmeb-1072	37	6	improvement	improvement	NOUN
ajbmeb-1072	37	7	plans	plan	NOUN
ajbmeb-1072	37	8	are	be	AUX
ajbmeb-1072	37	9	management	management	NOUN
ajbmeb-1072	37	10	commitment	commitment	NOUN
ajbmeb-1072	37	11	,	,	PUNCT
ajbmeb-1072	37	12	strategic	strategic	ADJ
ajbmeb-1072	37	13	approach	approach	NOUN
ajbmeb-1072	37	14	to	to	ADP
ajbmeb-1072	37	15	a	a	DET
ajbmeb-1072	37	16	quality	quality	NOUN
ajbmeb-1072	37	17	system	system	NOUN
ajbmeb-1072	37	18	,	,	PUNCT
ajbmeb-1072	37	19	quality	quality	NOUN
ajbmeb-1072	37	20	measurement	measurement	NOUN
ajbmeb-1072	37	21	,	,	PUNCT
ajbmeb-1072	37	22	process	process	NOUN
ajbmeb-1072	37	23	improvement	improvement	NOUN
ajbmeb-1072	37	24	,	,	PUNCT
ajbmeb-1072	37	25	education	education	NOUN
ajbmeb-1072	37	26	and	and	CCONJ
ajbmeb-1072	37	27	training	training	NOUN
ajbmeb-1072	37	28	,	,	PUNCT
ajbmeb-1072	37	29	and	and	CCONJ
ajbmeb-1072	37	30	eliminating	eliminate	VERB
ajbmeb-1072	37	31	the	the	DET
ajbmeb-1072	37	32	causes	cause	NOUN
ajbmeb-1072	37	33	of	of	ADP
ajbmeb-1072	37	34	problems	problem	NOUN
ajbmeb-1072	37	35	.	.	PUNCT
ajbmeb-1072	38	1	tqm	tqm	PROPN
ajbmeb-1072	38	2	is	be	AUX
ajbmeb-1072	38	3	mainly	mainly	ADV
ajbmeb-1072	38	4	concerned	concern	VERB
ajbmeb-1072	38	5	with	with	ADP
ajbmeb-1072	38	6	continuous	continuous	ADJ
ajbmeb-1072	38	7	improvement	improvement	NOUN
ajbmeb-1072	38	8	in	in	ADP
ajbmeb-1072	38	9	all	all	DET
ajbmeb-1072	38	10	work	work	NOUN
ajbmeb-1072	38	11	,	,	PUNCT
ajbmeb-1072	38	12	from	from	ADP
ajbmeb-1072	38	13	high	high	ADJ
ajbmeb-1072	38	14	level	level	NOUN
ajbmeb-1072	38	15	strategic	strategic	ADJ
ajbmeb-1072	38	16	planning	planning	NOUN
ajbmeb-1072	38	17	and	and	CCONJ
ajbmeb-1072	38	18	decision	decision	NOUN
ajbmeb-1072	38	19	-	-	PUNCT
ajbmeb-1072	38	20	making	making	NOUN
ajbmeb-1072	38	21	,	,	PUNCT
ajbmeb-1072	38	22	to	to	ADP
ajbmeb-1072	38	23	detailed	detailed	ADJ
ajbmeb-1072	38	24	execution	execution	NOUN
ajbmeb-1072	38	25	work	work	NOUN
ajbmeb-1072	38	26	assignments	assignment	NOUN
ajbmeb-1072	38	27	at	at	ADP
ajbmeb-1072	38	28	the	the	DET
ajbmeb-1072	38	29	workplace	workplace	NOUN
ajbmeb-1072	38	30	.	.	PUNCT
ajbmeb-1072	39	1	it	it	PRON
ajbmeb-1072	39	2	stems	stem	VERB
ajbmeb-1072	39	3	from	from	ADP
ajbmeb-1072	39	4	the	the	DET
ajbmeb-1072	39	5	belief	belief	NOUN
ajbmeb-1072	39	6	that	that	SCONJ
ajbmeb-1072	39	7	mistakes	mistake	NOUN
ajbmeb-1072	39	8	can	can	AUX
ajbmeb-1072	39	9	be	be	AUX
ajbmeb-1072	39	10	avoided	avoid	VERB
ajbmeb-1072	39	11	and	and	CCONJ
ajbmeb-1072	39	12	defects	defect	NOUN
ajbmeb-1072	39	13	can	can	AUX
ajbmeb-1072	39	14	be	be	AUX
ajbmeb-1072	39	15	prevented	prevent	VERB
ajbmeb-1072	39	16	.	.	PUNCT
ajbmeb-1072	40	1	chiguvi	chiguvi	NOUN
ajbmeb-1072	40	2	(	(	PUNCT
ajbmeb-1072	40	3	2016	2016	NUM
ajbmeb-1072	40	4	)	)	PUNCT
ajbmeb-1072	40	5	believes	believe	VERB
ajbmeb-1072	40	6	that	that	SCONJ
ajbmeb-1072	40	7	the	the	DET
ajbmeb-1072	40	8	application	application	NOUN
ajbmeb-1072	40	9	of	of	ADP
ajbmeb-1072	40	10	tqm	tqm	PROPN
ajbmeb-1072	40	11	continuously	continuously	ADV
ajbmeb-1072	40	12	improving	improve	VERB
ajbmeb-1072	40	13	results	result	NOUN
ajbmeb-1072	40	14	,	,	PUNCT
ajbmeb-1072	40	15	in	in	ADP
ajbmeb-1072	40	16	all	all	DET
ajbmeb-1072	40	17	aspects	aspect	NOUN
ajbmeb-1072	40	18	of	of	ADP
ajbmeb-1072	40	19	work	work	NOUN
ajbmeb-1072	40	20	.	.	PUNCT
ajbmeb-1072	41	1	in	in	ADP
ajbmeb-1072	41	2	kwesie	kwesie	PROPN
ajbmeb-1072	41	3	and	and	CCONJ
ajbmeb-1072	41	4	partners	partner	NOUN
ajbmeb-1072	41	5	(	(	PUNCT
ajbmeb-1072	41	6	2009	2009	NUM
ajbmeb-1072	41	7	)	)	PUNCT
ajbmeb-1072	41	8	tqm	tqm	PROPN
ajbmeb-1072	41	9	is	be	AUX
ajbmeb-1072	41	10	an	an	DET
ajbmeb-1072	41	11	approach	approach	NOUN
ajbmeb-1072	41	12	to	to	ADP
ajbmeb-1072	41	13	improving	improve	VERB
ajbmeb-1072	41	14	competitiveness	competitiveness	NOUN
ajbmeb-1072	41	15	,	,	PUNCT
ajbmeb-1072	41	16	effectiveness	effectiveness	NOUN
ajbmeb-1072	41	17	and	and	CCONJ
ajbmeb-1072	41	18	flexibility	flexibility	NOUN
ajbmeb-1072	41	19	of	of	ADP
ajbmeb-1072	41	20	an	an	DET
ajbmeb-1072	41	21	organisation	organisation	NOUN
ajbmeb-1072	41	22	for	for	ADP
ajbmeb-1072	41	23	the	the	DET
ajbmeb-1072	41	24	benefit	benefit	NOUN
ajbmeb-1072	41	25	of	of	ADP
ajbmeb-1072	41	26	customer	customer	NOUN
ajbmeb-1072	41	27	satisfaction	satisfaction	NOUN
ajbmeb-1072	41	28	.	.	PUNCT
ajbmeb-1072	42	1	kanji	kanji	PROPN
ajbmeb-1072	42	2	and	and	CCONJ
ajbmeb-1072	42	3	wallace	wallace	PROPN
ajbmeb-1072	42	4	(	(	PUNCT
ajbmeb-1072	42	5	2000	2000	NUM
ajbmeb-1072	42	6	)	)	PUNCT
ajbmeb-1072	42	7	confirm	confirm	VERB
ajbmeb-1072	42	8	that	that	SCONJ
ajbmeb-1072	42	9	tqm	tqm	PROPN
ajbmeb-1072	42	10	is	be	AUX
ajbmeb-1072	42	11	a	a	DET
ajbmeb-1072	42	12	culture	culture	NOUN
ajbmeb-1072	42	13	of	of	ADP
ajbmeb-1072	42	14	organisations	organisation	NOUN
ajbmeb-1072	42	15	committed	commit	VERB
ajbmeb-1072	42	16	to	to	ADP
ajbmeb-1072	42	17	customer	customer	NOUN
ajbmeb-1072	42	18	satisfaction	satisfaction	NOUN
ajbmeb-1072	42	19	through	through	ADP
ajbmeb-1072	42	20	continuous	continuous	ADJ
ajbmeb-1072	42	21	improvement	improvement	NOUN
ajbmeb-1072	42	22	.	.	PUNCT
ajbmeb-1072	43	1	however	however	ADV
ajbmeb-1072	43	2	,	,	PUNCT
ajbmeb-1072	43	3	tqm	tqm	ADJ
ajbmeb-1072	43	4	culture	culture	NOUN
ajbmeb-1072	43	5	varies	vary	VERB
ajbmeb-1072	43	6	from	from	ADP
ajbmeb-1072	43	7	one	one	NUM
ajbmeb-1072	43	8	country	country	NOUN
ajbmeb-1072	43	9	to	to	ADP
ajbmeb-1072	43	10	another	another	PRON
ajbmeb-1072	43	11	and	and	CCONJ
ajbmeb-1072	43	12	between	between	ADP
ajbmeb-1072	43	13	different	different	ADJ
ajbmeb-1072	43	14	industries	industry	NOUN
ajbmeb-1072	43	15	,	,	PUNCT
ajbmeb-1072	43	16	but	but	CCONJ
ajbmeb-1072	43	17	has	have	VERB
ajbmeb-1072	43	18	certain	certain	ADJ
ajbmeb-1072	43	19	essential	essential	ADJ
ajbmeb-1072	43	20	principles	principle	NOUN
ajbmeb-1072	43	21	,	,	PUNCT
ajbmeb-1072	43	22	which	which	PRON
ajbmeb-1072	43	23	can	can	AUX
ajbmeb-1072	43	24	be	be	AUX
ajbmeb-1072	43	25	implemented	implement	VERB
ajbmeb-1072	43	26	to	to	PART
ajbmeb-1072	43	27	secure	secure	VERB
ajbmeb-1072	43	28	greater	great	ADJ
ajbmeb-1072	43	29	market	market	NOUN
ajbmeb-1072	43	30	share	share	NOUN
ajbmeb-1072	43	31	,	,	PUNCT
ajbmeb-1072	43	32	increased	increase	VERB
ajbmeb-1072	43	33	profits	profit	NOUN
ajbmeb-1072	43	34	,	,	PUNCT
ajbmeb-1072	43	35	and	and	CCONJ
ajbmeb-1072	43	36	reduced	reduced	ADJ
ajbmeb-1072	43	37	costs	cost	NOUN
ajbmeb-1072	43	38	.	.	PUNCT
ajbmeb-1072	44	1	the	the	DET
ajbmeb-1072	44	2	literature	literature	NOUN
ajbmeb-1072	44	3	of	of	ADP
ajbmeb-1072	44	4	tqm	tqm	PROPN
ajbmeb-1072	44	5	identifies	identify	VERB
ajbmeb-1072	44	6	12	12	NUM
ajbmeb-1072	44	7	common	common	ADJ
ajbmeb-1072	44	8	aspects	aspect	NOUN
ajbmeb-1072	44	9	:	:	PUNCT
ajbmeb-1072	44	10	committed	committed	ADJ
ajbmeb-1072	44	11	leadership	leadership	NOUN
ajbmeb-1072	44	12	,	,	PUNCT
ajbmeb-1072	44	13	adoption	adoption	NOUN
ajbmeb-1072	44	14	and	and	CCONJ
ajbmeb-1072	44	15	communication	communication	NOUN
ajbmeb-1072	44	16	of	of	ADP
ajbmeb-1072	44	17	tqm	tqm	ADJ
ajbmeb-1072	44	18	,	,	PUNCT
ajbmeb-1072	44	19	closer	close	ADJ
ajbmeb-1072	44	20	customer	customer	NOUN
ajbmeb-1072	44	21	relationships	relationship	NOUN
ajbmeb-1072	44	22	,	,	PUNCT
ajbmeb-1072	44	23	benchmarking	benchmarke	VERB
ajbmeb-1072	44	24	,	,	PUNCT
ajbmeb-1072	44	25	increased	increased	ADJ
ajbmeb-1072	44	26	training	training	NOUN
ajbmeb-1072	44	27	,	,	PUNCT
ajbmeb-1072	44	28	open	open	ADJ
ajbmeb-1072	44	29	organisation	organisation	NOUN
ajbmeb-1072	44	30	,	,	PUNCT
ajbmeb-1072	44	31	employee	employee	NOUN
ajbmeb-1072	44	32	empowerment	empowerment	NOUN
ajbmeb-1072	44	33	,	,	PUNCT
ajbmeb-1072	44	34	zero	zero	NUM
ajbmeb-1072	44	35	defects	defect	NOUN
ajbmeb-1072	44	36	mentality	mentality	NOUN
ajbmeb-1072	44	37	,	,	PUNCT
ajbmeb-1072	44	38	flexible	flexible	ADJ
ajbmeb-1072	44	39	manufacturing	manufacturing	NOUN
ajbmeb-1072	44	40	,	,	PUNCT
ajbmeb-1072	44	41	process	process	NOUN
ajbmeb-1072	44	42	improvement	improvement	NOUN
ajbmeb-1072	44	43	,	,	PUNCT
ajbmeb-1072	44	44	and	and	CCONJ
ajbmeb-1072	44	45	measurement	measurement	NOUN
ajbmeb-1072	44	46	.	.	PUNCT
ajbmeb-1072	45	1	in	in	ADP
ajbmeb-1072	45	2	the	the	DET
ajbmeb-1072	45	3	same	same	ADJ
ajbmeb-1072	45	4	vein	vein	NOUN
ajbmeb-1072	45	5	,	,	PUNCT
ajbmeb-1072	45	6	saraph	saraph	NOUN
ajbmeb-1072	45	7	et	et	PROPN
ajbmeb-1072	45	8	al	al	PROPN
ajbmeb-1072	45	9	.	.	PROPN
ajbmeb-1072	46	1	(	(	PUNCT
ajbmeb-1072	46	2	1989	1989	NUM
ajbmeb-1072	46	3	)	)	PUNCT
ajbmeb-1072	46	4	developed	develop	VERB
ajbmeb-1072	46	5	78	78	NUM
ajbmeb-1072	46	6	items	item	NOUN
ajbmeb-1072	46	7	related	relate	VERB
ajbmeb-1072	46	8	to	to	ADP
ajbmeb-1072	46	9	tqm	tqm	ADJ
ajbmeb-1072	46	10	practices	practice	NOUN
ajbmeb-1072	46	11	,	,	PUNCT
ajbmeb-1072	46	12	which	which	PRON
ajbmeb-1072	46	13	were	be	AUX
ajbmeb-1072	46	14	classified	classify	VERB
ajbmeb-1072	46	15	into	into	ADP
ajbmeb-1072	46	16	eight	eight	NUM
ajbmeb-1072	46	17	critical	critical	ADJ
ajbmeb-1072	46	18	factors	factor	NOUN
ajbmeb-1072	46	19	to	to	PART
ajbmeb-1072	46	20	measure	measure	VERB
ajbmeb-1072	46	21	the	the	DET
ajbmeb-1072	46	22	performance	performance	NOUN
ajbmeb-1072	46	23	of	of	ADP
ajbmeb-1072	46	24	tqm	tqm	PROPN
ajbmeb-1072	46	25	in	in	ADP
ajbmeb-1072	46	26	an	an	DET
ajbmeb-1072	46	27	organisations	organisation	NOUN
ajbmeb-1072	46	28	.	.	PUNCT
ajbmeb-1072	47	1	the	the	DET
ajbmeb-1072	47	2	study	study	NOUN
ajbmeb-1072	47	3	labelled	label	VERB
ajbmeb-1072	47	4	these	these	DET
ajbmeb-1072	47	5	factors	factor	NOUN
ajbmeb-1072	47	6	as	as	ADP
ajbmeb-1072	47	7	,	,	PUNCT
ajbmeb-1072	47	8	role	role	NOUN
ajbmeb-1072	47	9	of	of	ADP
ajbmeb-1072	47	10	divisional	divisional	ADJ
ajbmeb-1072	47	11	top	top	ADJ
ajbmeb-1072	47	12	management	management	NOUN
ajbmeb-1072	47	13	and	and	CCONJ
ajbmeb-1072	47	14	quality	quality	NOUN
ajbmeb-1072	47	15	policy	policy	NOUN
ajbmeb-1072	47	16	,	,	PUNCT
ajbmeb-1072	47	17	role	role	NOUN
ajbmeb-1072	47	18	of	of	ADP
ajbmeb-1072	47	19	the	the	DET
ajbmeb-1072	47	20	quality	quality	NOUN
ajbmeb-1072	47	21	department	department	NOUN
ajbmeb-1072	47	22	,	,	PUNCT
ajbmeb-1072	47	23	training	training	NOUN
ajbmeb-1072	47	24	,	,	PUNCT
ajbmeb-1072	47	25	product	product	NOUN
ajbmeb-1072	47	26	and	and	CCONJ
ajbmeb-1072	47	27	service	service	NOUN
ajbmeb-1072	47	28	design	design	NOUN
ajbmeb-1072	47	29	,	,	PUNCT
ajbmeb-1072	47	30	supplier	supplier	NOUN
ajbmeb-1072	47	31	quality	quality	NOUN
ajbmeb-1072	47	32	management	management	NOUN
ajbmeb-1072	47	33	,	,	PUNCT
ajbmeb-1072	47	34	process	process	NOUN
ajbmeb-1072	47	35	management	management	NOUN
ajbmeb-1072	47	36	,	,	PUNCT
ajbmeb-1072	47	37	quality	quality	NOUN
ajbmeb-1072	47	38	data	datum	NOUN
ajbmeb-1072	47	39	and	and	CCONJ
ajbmeb-1072	47	40	reporting	reporting	NOUN
ajbmeb-1072	47	41	,	,	PUNCT
ajbmeb-1072	47	42	and	and	CCONJ
ajbmeb-1072	47	43	employee	employee	NOUN
ajbmeb-1072	47	44	relations	relation	NOUN
ajbmeb-1072	47	45	.	.	PUNCT
ajbmeb-1072	48	1	more	more	ADV
ajbmeb-1072	48	2	so	so	ADV
ajbmeb-1072	48	3	,	,	PUNCT
ajbmeb-1072	48	4	other	other	ADJ
ajbmeb-1072	48	5	instruments	instrument	NOUN
ajbmeb-1072	48	6	developed	develop	VERB
ajbmeb-1072	48	7	to	to	PART
ajbmeb-1072	48	8	critically	critically	ADV
ajbmeb-1072	48	9	determine	determine	VERB
ajbmeb-1072	48	10	quality	quality	NOUN
ajbmeb-1072	48	11	identified	identify	VERB
ajbmeb-1072	48	12	seven	seven	NUM
ajbmeb-1072	48	13	quality	quality	NOUN
ajbmeb-1072	48	14	factors	factor	NOUN
ajbmeb-1072	48	15	are	be	AUX
ajbmeb-1072	48	16	;	;	PUNCT
ajbmeb-1072	48	17	quality	quality	NOUN
ajbmeb-1072	48	18	information	information	NOUN
ajbmeb-1072	48	19	,	,	PUNCT
ajbmeb-1072	48	20	top	top	ADJ
ajbmeb-1072	48	21	management	management	NOUN
ajbmeb-1072	48	22	support	support	NOUN
ajbmeb-1072	48	23	,	,	PUNCT
ajbmeb-1072	48	24	product	product	NOUN
ajbmeb-1072	48	25	design	design	NOUN
ajbmeb-1072	48	26	,	,	PUNCT
ajbmeb-1072	48	27	process	process	NOUN
ajbmeb-1072	48	28	management	management	NOUN
ajbmeb-1072	48	29	,	,	PUNCT
ajbmeb-1072	48	30	customer	customer	NOUN
ajbmeb-1072	48	31	involvement	involvement	NOUN
ajbmeb-1072	48	32	,	,	PUNCT
ajbmeb-1072	48	33	workforce	workforce	NOUN
ajbmeb-1072	48	34	management	management	NOUN
ajbmeb-1072	48	35	,	,	PUNCT
ajbmeb-1072	48	36	and	and	CCONJ
ajbmeb-1072	48	37	supplier	supplier	NOUN
ajbmeb-1072	48	38	involvement	involvement	NOUN
ajbmeb-1072	48	39	(	(	PUNCT
ajbmeb-1072	48	40	flyyn	flyyn	NOUN
ajbmeb-1072	48	41	et	et	PROPN
ajbmeb-1072	48	42	al	al	PROPN
ajbmeb-1072	48	43	,	,	PUNCT
ajbmeb-1072	48	44	1994	1994	NUM
ajbmeb-1072	48	45	)	)	PUNCT
ajbmeb-1072	48	46	,	,	PUNCT
ajbmeb-1072	48	47	to	to	PART
ajbmeb-1072	48	48	measure	measure	VERB
ajbmeb-1072	48	49	the	the	DET
ajbmeb-1072	48	50	impact	impact	NOUN
ajbmeb-1072	48	51	of	of	ADP
ajbmeb-1072	48	52	tqm	tqm	ADJ
ajbmeb-1072	48	53	practices	practice	NOUN
ajbmeb-1072	48	54	on	on	ADP
ajbmeb-1072	48	55	quality	quality	NOUN
ajbmeb-1072	48	56	performance	performance	NOUN
ajbmeb-1072	48	57	.	.	PUNCT
ajbmeb-1072	49	1	in	in	ADP
ajbmeb-1072	49	2	their	their	PRON
ajbmeb-1072	49	3	study	study	NOUN
ajbmeb-1072	49	4	,	,	PUNCT
ajbmeb-1072	49	5	anderson	anderson	PROPN
ajbmeb-1072	49	6	et	et	PROPN
ajbmeb-1072	49	7	al	al	PROPN
ajbmeb-1072	49	8	.	.	PROPN
ajbmeb-1072	49	9	(	(	PUNCT
ajbmeb-1072	49	10	1994	1994	NUM
ajbmeb-1072	49	11	)	)	PUNCT
ajbmeb-1072	49	12	used	use	VERB
ajbmeb-1072	49	13	variables	variable	NOUN
ajbmeb-1072	49	14	such	such	ADJ
ajbmeb-1072	49	15	as	as	ADP
ajbmeb-1072	49	16	visionary	visionary	ADJ
ajbmeb-1072	49	17	leadership	leadership	NOUN
ajbmeb-1072	49	18	,	,	PUNCT
ajbmeb-1072	49	19	internal	internal	ADJ
ajbmeb-1072	49	20	and	and	CCONJ
ajbmeb-1072	49	21	external	external	ADJ
ajbmeb-1072	49	22	cooperation	cooperation	NOUN
ajbmeb-1072	49	23	,	,	PUNCT
ajbmeb-1072	49	24	learning	learning	NOUN
ajbmeb-1072	49	25	,	,	PUNCT
ajbmeb-1072	49	26	process	process	NOUN
ajbmeb-1072	49	27	management	management	NOUN
ajbmeb-1072	49	28	,	,	PUNCT
ajbmeb-1072	49	29	continuous	continuous	ADJ
ajbmeb-1072	49	30	improvement	improvement	NOUN
ajbmeb-1072	49	31	,	,	PUNCT
ajbmeb-1072	49	32	employee	employee	NOUN
ajbmeb-1072	49	33	fulfilment	fulfilment	NOUN
ajbmeb-1072	49	34	and	and	CCONJ
ajbmeb-1072	49	35	customer	customer	NOUN
ajbmeb-1072	49	36	satisfaction	satisfaction	NOUN
ajbmeb-1072	49	37	to	to	PART
ajbmeb-1072	49	38	access	access	VERB
ajbmeb-1072	49	39	quality	quality	NOUN
ajbmeb-1072	49	40	and	and	CCONJ
ajbmeb-1072	49	41	organisational	organisational	ADJ
ajbmeb-1072	49	42	performance	performance	NOUN
ajbmeb-1072	49	43	.	.	PUNCT
ajbmeb-1072	50	1	this	this	PRON
ajbmeb-1072	50	2	has	have	AUX
ajbmeb-1072	50	3	been	be	AUX
ajbmeb-1072	50	4	used	use	VERB
ajbmeb-1072	50	5	to	to	PART
ajbmeb-1072	50	6	increase	increase	VERB
ajbmeb-1072	50	7	continues	continue	VERB
ajbmeb-1072	50	8	improvement	improvement	NOUN
ajbmeb-1072	50	9	,	,	PUNCT
ajbmeb-1072	50	10	reliability	reliability	NOUN
ajbmeb-1072	50	11	,	,	PUNCT
ajbmeb-1072	50	12	innovative	innovative	ADJ
ajbmeb-1072	50	13	efficiency	efficiency	NOUN
ajbmeb-1072	50	14	and	and	CCONJ
ajbmeb-1072	50	15	business	business	NOUN
ajbmeb-1072	50	16	effectiveness	effectiveness	NOUN
ajbmeb-1072	50	17	.	.	PUNCT
ajbmeb-1072	51	1	also	also	ADV
ajbmeb-1072	51	2	,	,	PUNCT
ajbmeb-1072	51	3	abdul	abdul	PROPN
ajbmeb-1072	51	4	,	,	PUNCT
ajbmeb-1072	51	5	(	(	PUNCT
ajbmeb-1072	51	6	2018	2018	NUM
ajbmeb-1072	51	7	)	)	PUNCT
ajbmeb-1072	51	8	shows	show	VERB
ajbmeb-1072	51	9	that	that	SCONJ
ajbmeb-1072	51	10	tqm	tqm	PROPN
ajbmeb-1072	51	11	is	be	AUX
ajbmeb-1072	51	12	like	like	ADP
ajbmeb-1072	51	13	a	a	DET
ajbmeb-1072	51	14	pyramid	pyramid	NOUN
ajbmeb-1072	51	15	that	that	PRON
ajbmeb-1072	51	16	represents	represent	VERB
ajbmeb-1072	51	17	five	five	NUM
ajbmeb-1072	51	18	distinct	distinct	ADJ
ajbmeb-1072	51	19	components	component	NOUN
ajbmeb-1072	51	20	;	;	PUNCT
ajbmeb-1072	51	21	management	management	NOUN
ajbmeb-1072	51	22	commitment	commitment	NOUN
ajbmeb-1072	51	23	,	,	PUNCT
ajbmeb-1072	51	24	customer	customer	NOUN
ajbmeb-1072	51	25	supplier	supplier	NOUN
ajbmeb-1072	51	26	chain	chain	NOUN
ajbmeb-1072	51	27	,	,	PUNCT
ajbmeb-1072	51	28	quality	quality	NOUN
ajbmeb-1072	51	29	systems	system	NOUN
ajbmeb-1072	51	30	and	and	CCONJ
ajbmeb-1072	51	31	team	team	NOUN
ajbmeb-1072	51	32	work	work	NOUN
ajbmeb-1072	51	33	.	.	PUNCT
ajbmeb-1072	52	1	accordingly	accordingly	ADV
ajbmeb-1072	52	2	,	,	PUNCT
ajbmeb-1072	52	3	these	these	PRON
ajbmeb-1072	52	4	are	be	AUX
ajbmeb-1072	52	5	part	part	NOUN
ajbmeb-1072	52	6	of	of	ADP
ajbmeb-1072	52	7	the	the	DET
ajbmeb-1072	52	8	measures	measure	NOUN
ajbmeb-1072	52	9	japanese	japanese	ADJ
ajbmeb-1072	52	10	and	and	CCONJ
ajbmeb-1072	52	11	us	we	PRON
ajbmeb-1072	52	12	manufacturing	manufacturing	NOUN
ajbmeb-1072	52	13	/	/	SYM
ajbmeb-1072	52	14	servicing	servicing	NOUN
ajbmeb-1072	52	15	firms	firm	NOUN
ajbmeb-1072	52	16	adopted	adopt	VERB
ajbmeb-1072	52	17	to	to	PART
ajbmeb-1072	52	18	enhance	enhance	VERB
ajbmeb-1072	52	19	their	their	PRON
ajbmeb-1072	52	20	quality	quality	NOUN
ajbmeb-1072	52	21	processes	process	NOUN
ajbmeb-1072	52	22	.	.	PUNCT
ajbmeb-1072	53	1	studies	study	NOUN
ajbmeb-1072	53	2	noted	note	VERB
ajbmeb-1072	53	3	that	that	SCONJ
ajbmeb-1072	53	4	same	same	ADJ
ajbmeb-1072	53	5	approaches	approach	NOUN
ajbmeb-1072	53	6	are	be	AUX
ajbmeb-1072	53	7	the	the	DET
ajbmeb-1072	53	8	primary	primary	ADJ
ajbmeb-1072	53	9	reason	reason	NOUN
ajbmeb-1072	53	10	for	for	ADP
ajbmeb-1072	53	11	the	the	DET
ajbmeb-1072	53	12	success	success	NOUN
ajbmeb-1072	53	13	of	of	ADP
ajbmeb-1072	53	14	japanese	japanese	ADJ
ajbmeb-1072	53	15	manufacturing	manufacturing	NOUN
ajbmeb-1072	53	16	firms	firm	NOUN
ajbmeb-1072	53	17	,	,	PUNCT
ajbmeb-1072	53	18	and	and	CCONJ
ajbmeb-1072	53	19	are	be	AUX
ajbmeb-1072	53	20	still	still	ADV
ajbmeb-1072	53	21	comprehensively	comprehensively	ADV
ajbmeb-1072	53	22	and	and	CCONJ
ajbmeb-1072	53	23	consistent	consistent	ADJ
ajbmeb-1072	53	24	used	use	VERB
ajbmeb-1072	53	25	by	by	ADP
ajbmeb-1072	53	26	all	all	DET
ajbmeb-1072	53	27	levels	level	NOUN
ajbmeb-1072	53	28	of	of	ADP
ajbmeb-1072	53	29	workers	worker	NOUN
ajbmeb-1072	53	30	(	(	PUNCT
ajbmeb-1072	53	31	nair	nair	PROPN
ajbmeb-1072	53	32	&	&	CCONJ
ajbmeb-1072	53	33	choudhary	choudhary	PROPN
ajbmeb-1072	53	34	,	,	PUNCT
ajbmeb-1072	53	35	2016	2016	NUM
ajbmeb-1072	53	36	)	)	PUNCT
ajbmeb-1072	53	37	.	.	PUNCT
ajbmeb-1072	54	1	studies	study	NOUN
ajbmeb-1072	54	2	revealed	reveal	VERB
ajbmeb-1072	54	3	that	that	SCONJ
ajbmeb-1072	54	4	germany	germany	PROPN
ajbmeb-1072	54	5	,	,	PUNCT
ajbmeb-1072	54	6	uk	uk	PROPN
ajbmeb-1072	54	7	,	,	PUNCT
ajbmeb-1072	54	8	france	france	PROPN
ajbmeb-1072	54	9	and	and	CCONJ
ajbmeb-1072	54	10	italy	italy	PROPN
ajbmeb-1072	54	11	are	be	AUX
ajbmeb-1072	54	12	some	some	PRON
ajbmeb-1072	54	13	of	of	ADP
ajbmeb-1072	54	14	the	the	DET
ajbmeb-1072	54	15	european	european	ADJ
ajbmeb-1072	54	16	countries	country	NOUN
ajbmeb-1072	54	17	that	that	PRON
ajbmeb-1072	54	18	have	have	AUX
ajbmeb-1072	54	19	taken	take	VERB
ajbmeb-1072	54	20	a	a	DET
ajbmeb-1072	54	21	significant	significant	ADJ
ajbmeb-1072	54	22	interest	interest	NOUN
ajbmeb-1072	54	23	in	in	ADP
ajbmeb-1072	54	24	adopting	adopt	VERB
ajbmeb-1072	54	25	tqm	tqm	NUM
ajbmeb-1072	54	26	.	.	PUNCT
ajbmeb-1072	55	1	also	also	ADV
ajbmeb-1072	55	2	,	,	PUNCT
ajbmeb-1072	55	3	rashid	rashid	PROPN
ajbmeb-1072	55	4	and	and	CCONJ
ajbmeb-1072	55	5	taibb	taibb	NOUN
ajbmeb-1072	55	6	,	,	PUNCT
ajbmeb-1072	55	7	(	(	PUNCT
ajbmeb-1072	55	8	2016	2016	NUM
ajbmeb-1072	55	9	)	)	PUNCT
ajbmeb-1072	55	10	noted	note	VERB
ajbmeb-1072	55	11	american	american	ADJ
ajbmeb-1072	55	12	journal	journal	PROPN
ajbmeb-1072	55	13	of	of	ADP
ajbmeb-1072	55	14	business	business	NOUN
ajbmeb-1072	55	15	management	management	NOUN
ajbmeb-1072	55	16	,	,	PUNCT
ajbmeb-1072	55	17	economics	economic	NOUN
ajbmeb-1072	55	18	and	and	CCONJ
ajbmeb-1072	55	19	banking	banking	NOUN
ajbmeb-1072	55	20	volume	volume	NOUN
ajbmeb-1072	55	21	14	14	NUM
ajbmeb-1072	55	22	july	july	PROPN
ajbmeb-1072	55	23	,	,	PUNCT
ajbmeb-1072	55	24	2023	2023	NUM
ajbmeb-1072	55	25	p	p	NOUN
ajbmeb-1072	55	26	a	a	DET
ajbmeb-1072	55	27	g	g	NOUN
ajbmeb-1072	55	28	e	e	NOUN
ajbmeb-1072	55	29	|	|	ADV
ajbmeb-1072	55	30	59	59	NUM
ajbmeb-1072	55	31	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	55	32	that	that	PRON
ajbmeb-1072	55	33	uk	uk	PROPN
ajbmeb-1072	55	34	telecommunication	telecommunication	NOUN
ajbmeb-1072	55	35	and	and	CCONJ
ajbmeb-1072	55	36	locomotive	locomotive	ADJ
ajbmeb-1072	55	37	industries	industry	NOUN
ajbmeb-1072	55	38	indicate	indicate	VERB
ajbmeb-1072	55	39	that	that	SCONJ
ajbmeb-1072	55	40	firms	firm	NOUN
ajbmeb-1072	55	41	use	use	VERB
ajbmeb-1072	55	42	to	to	PART
ajbmeb-1072	55	43	have	have	VERB
ajbmeb-1072	55	44	a	a	DET
ajbmeb-1072	55	45	traditional	traditional	ADJ
ajbmeb-1072	55	46	attitude	attitude	NOUN
ajbmeb-1072	55	47	towards	towards	ADP
ajbmeb-1072	55	48	quality	quality	NOUN
ajbmeb-1072	55	49	management	management	NOUN
ajbmeb-1072	55	50	,	,	PUNCT
ajbmeb-1072	55	51	but	but	CCONJ
ajbmeb-1072	55	52	an	an	DET
ajbmeb-1072	55	53	adherence	adherence	NOUN
ajbmeb-1072	55	54	to	to	ADP
ajbmeb-1072	55	55	tqm	tqm	PROPN
ajbmeb-1072	55	56	they	they	PRON
ajbmeb-1072	55	57	are	be	AUX
ajbmeb-1072	55	58	now	now	ADV
ajbmeb-1072	55	59	able	able	ADJ
ajbmeb-1072	55	60	to	to	PART
ajbmeb-1072	55	61	improve	improve	VERB
ajbmeb-1072	55	62	customer	customer	NOUN
ajbmeb-1072	55	63	satisfaction	satisfaction	NOUN
ajbmeb-1072	55	64	and	and	CCONJ
ajbmeb-1072	55	65	retention	retention	NOUN
ajbmeb-1072	55	66	.	.	PUNCT
ajbmeb-1072	56	1	however	however	ADV
ajbmeb-1072	56	2	,	,	PUNCT
ajbmeb-1072	56	3	developing	develop	VERB
ajbmeb-1072	56	4	nations	nation	NOUN
ajbmeb-1072	56	5	such	such	ADJ
ajbmeb-1072	56	6	nigeria	nigeria	PROPN
ajbmeb-1072	56	7	is	be	AUX
ajbmeb-1072	56	8	synonymous	synonymous	ADJ
ajbmeb-1072	56	9	with	with	ADP
ajbmeb-1072	56	10	poor	poor	ADJ
ajbmeb-1072	56	11	quality	quality	NOUN
ajbmeb-1072	56	12	products	product	NOUN
ajbmeb-1072	56	13	.	.	PUNCT
ajbmeb-1072	57	1	many	many	ADJ
ajbmeb-1072	57	2	developing	develop	VERB
ajbmeb-1072	57	3	countries	country	NOUN
ajbmeb-1072	57	4	that	that	PRON
ajbmeb-1072	57	5	still	still	ADV
ajbmeb-1072	57	6	recognizes	recognize	VERB
ajbmeb-1072	57	7	the	the	DET
ajbmeb-1072	57	8	old	old	ADJ
ajbmeb-1072	57	9	fashion	fashion	NOUN
ajbmeb-1072	57	10	of	of	ADP
ajbmeb-1072	57	11	manufacturing	manufacturing	NOUN
ajbmeb-1072	57	12	are	be	AUX
ajbmeb-1072	57	13	still	still	ADV
ajbmeb-1072	57	14	engulfed	engulf	VERB
ajbmeb-1072	57	15	with	with	ADP
ajbmeb-1072	57	16	producing	produce	VERB
ajbmeb-1072	57	17	shoddy	shoddy	ADJ
ajbmeb-1072	57	18	products	product	NOUN
ajbmeb-1072	57	19	,	,	PUNCT
ajbmeb-1072	57	20	enhance	enhance	ADV
ajbmeb-1072	57	21	,	,	PUNCT
ajbmeb-1072	57	22	have	have	VERB
ajbmeb-1072	57	23	their	their	PRON
ajbmeb-1072	57	24	production	production	NOUN
ajbmeb-1072	57	25	function	function	NOUN
ajbmeb-1072	57	26	isolated	isolate	VERB
ajbmeb-1072	57	27	from	from	ADP
ajbmeb-1072	57	28	the	the	DET
ajbmeb-1072	57	29	quality	quality	NOUN
ajbmeb-1072	57	30	function	function	NOUN
ajbmeb-1072	57	31	.	.	PUNCT
ajbmeb-1072	58	1	most	most	ADJ
ajbmeb-1072	58	2	organisations	organisation	NOUN
ajbmeb-1072	58	3	in	in	ADP
ajbmeb-1072	58	4	the	the	DET
ajbmeb-1072	58	5	developing	develop	VERB
ajbmeb-1072	58	6	nations	nation	NOUN
ajbmeb-1072	58	7	are	be	AUX
ajbmeb-1072	58	8	still	still	ADV
ajbmeb-1072	58	9	limited	limit	VERB
ajbmeb-1072	58	10	with	with	ADP
ajbmeb-1072	58	11	the	the	DET
ajbmeb-1072	58	12	followings	following	NOUN
ajbmeb-1072	58	13	:	:	PUNCT
ajbmeb-1072	58	14	lack	lack	NOUN
ajbmeb-1072	58	15	of	of	ADP
ajbmeb-1072	58	16	employee	employee	NOUN
ajbmeb-1072	58	17	involvement	involvement	NOUN
ajbmeb-1072	58	18	and	and	CCONJ
ajbmeb-1072	58	19	participation	participation	NOUN
ajbmeb-1072	58	20	in	in	ADP
ajbmeb-1072	58	21	quality	quality	NOUN
ajbmeb-1072	58	22	improvement	improvement	NOUN
ajbmeb-1072	58	23	efforts	effort	NOUN
ajbmeb-1072	58	24	.	.	PUNCT
ajbmeb-1072	59	1	lack	lack	NOUN
ajbmeb-1072	59	2	of	of	ADP
ajbmeb-1072	59	3	management	management	NOUN
ajbmeb-1072	59	4	commitment	commitment	NOUN
ajbmeb-1072	59	5	and	and	CCONJ
ajbmeb-1072	59	6	motivation	motivation	NOUN
ajbmeb-1072	59	7	.	.	PUNCT
ajbmeb-1072	60	1	perception	perception	NOUN
ajbmeb-1072	60	2	that	that	SCONJ
ajbmeb-1072	60	3	quality	quality	NOUN
ajbmeb-1072	60	4	is	be	AUX
ajbmeb-1072	60	5	an	an	DET
ajbmeb-1072	60	6	optional	optional	ADJ
ajbmeb-1072	60	7	extra	extra	ADJ
ajbmeb-1072	60	8	and	and	CCONJ
ajbmeb-1072	60	9	not	not	PART
ajbmeb-1072	60	10	a	a	DET
ajbmeb-1072	60	11	necessity	necessity	NOUN
ajbmeb-1072	60	12	for	for	ADP
ajbmeb-1072	60	13	development	development	NOUN
ajbmeb-1072	60	14	.	.	PUNCT
ajbmeb-1072	61	1	traditional	traditional	ADJ
ajbmeb-1072	61	2	belief	belief	NOUN
ajbmeb-1072	61	3	that	that	SCONJ
ajbmeb-1072	61	4	“	"	PUNCT
ajbmeb-1072	61	5	quality	quality	NOUN
ajbmeb-1072	61	6	costs	cost	NOUN
ajbmeb-1072	61	7	money	money	NOUN
ajbmeb-1072	61	8	”	"	PUNCT
ajbmeb-1072	61	9	.	.	PUNCT
ajbmeb-1072	62	1	lack	lack	NOUN
ajbmeb-1072	62	2	of	of	ADP
ajbmeb-1072	62	3	communication	communication	NOUN
ajbmeb-1072	62	4	and	and	CCONJ
ajbmeb-1072	62	5	trust	trust	NOUN
ajbmeb-1072	62	6	between	between	ADP
ajbmeb-1072	62	7	suppliers	supplier	NOUN
ajbmeb-1072	62	8	,	,	PUNCT
ajbmeb-1072	62	9	dealers	dealer	NOUN
ajbmeb-1072	62	10	,	,	PUNCT
ajbmeb-1072	62	11	management	management	NOUN
ajbmeb-1072	62	12	and	and	CCONJ
ajbmeb-1072	62	13	trade	trade	NOUN
ajbmeb-1072	62	14	unions	union	NOUN
ajbmeb-1072	62	15	.	.	PUNCT
ajbmeb-1072	63	1	unorganized	unorganized	ADJ
ajbmeb-1072	63	2	and	and	CCONJ
ajbmeb-1072	63	3	indifferent	indifferent	ADJ
ajbmeb-1072	63	4	customers	customer	NOUN
ajbmeb-1072	63	5	.	.	PUNCT
ajbmeb-1072	64	1	lack	lack	NOUN
ajbmeb-1072	64	2	of	of	ADP
ajbmeb-1072	64	3	political	political	ADJ
ajbmeb-1072	64	4	support	support	NOUN
ajbmeb-1072	64	5	.	.	PUNCT
ajbmeb-1072	65	1	lack	lack	NOUN
ajbmeb-1072	65	2	of	of	ADP
ajbmeb-1072	65	3	established	establish	VERB
ajbmeb-1072	65	4	quality	quality	NOUN
ajbmeb-1072	65	5	standards	standard	NOUN
ajbmeb-1072	65	6	and	and	CCONJ
ajbmeb-1072	65	7	inadequate	inadequate	ADJ
ajbmeb-1072	65	8	test	test	NOUN
ajbmeb-1072	65	9	facilities	facility	NOUN
ajbmeb-1072	65	10	obsolete	obsolete	ADJ
ajbmeb-1072	65	11	technologies	technology	NOUN
ajbmeb-1072	65	12	.	.	PUNCT
ajbmeb-1072	66	1	low	low	ADJ
ajbmeb-1072	66	2	level	level	NOUN
ajbmeb-1072	66	3	of	of	ADP
ajbmeb-1072	66	4	education	education	NOUN
ajbmeb-1072	66	5	.	.	PUNCT
ajbmeb-1072	67	1	negligible	negligible	ADJ
ajbmeb-1072	67	2	capital	capital	NOUN
ajbmeb-1072	67	3	investment	investment	NOUN
ajbmeb-1072	67	4	in	in	ADP
ajbmeb-1072	67	5	technologies	technology	NOUN
ajbmeb-1072	67	6	,	,	PUNCT
ajbmeb-1072	67	7	research	research	NOUN
ajbmeb-1072	67	8	and	and	CCONJ
ajbmeb-1072	67	9	development	development	NOUN
ajbmeb-1072	67	10	and	and	CCONJ
ajbmeb-1072	67	11	employees	employee	NOUN
ajbmeb-1072	67	12	’	’	PART
ajbmeb-1072	67	13	education	education	NOUN
ajbmeb-1072	67	14	,	,	PUNCT
ajbmeb-1072	67	15	etc	etc	X
ajbmeb-1072	67	16	.	.	X
ajbmeb-1072	67	17	disrespect	disrespect	VERB
ajbmeb-1072	67	18	to	to	ADP
ajbmeb-1072	67	19	the	the	DET
ajbmeb-1072	67	20	people	people	NOUN
ajbmeb-1072	67	21	so	so	ADV
ajbmeb-1072	67	22	far	far	ADV
ajbmeb-1072	67	23	as	as	SCONJ
ajbmeb-1072	67	24	quality	quality	NOUN
ajbmeb-1072	67	25	of	of	ADP
ajbmeb-1072	67	26	life	life	NOUN
ajbmeb-1072	67	27	is	be	AUX
ajbmeb-1072	67	28	concerned	concern	VERB
ajbmeb-1072	67	29	.	.	PUNCT
ajbmeb-1072	68	1	undesirable	undesirable	ADJ
ajbmeb-1072	68	2	social	social	ADJ
ajbmeb-1072	68	3	tensions	tension	NOUN
ajbmeb-1072	68	4	such	such	ADJ
ajbmeb-1072	68	5	as	as	ADP
ajbmeb-1072	68	6	terrorism	terrorism	NOUN
ajbmeb-1072	68	7	,	,	PUNCT
ajbmeb-1072	68	8	violence	violence	NOUN
ajbmeb-1072	68	9	,	,	PUNCT
ajbmeb-1072	68	10	religious	religious	ADJ
ajbmeb-1072	68	11	fundamentalism	fundamentalism	NOUN
ajbmeb-1072	68	12	,	,	PUNCT
ajbmeb-1072	68	13	etc	etc	X
ajbmeb-1072	68	14	.	.	X
ajbmeb-1072	68	15	but	but	CCONJ
ajbmeb-1072	68	16	lakhe	lakhe	ADJ
ajbmeb-1072	68	17	and	and	CCONJ
ajbmeb-1072	68	18	monanty	monanty	PROPN
ajbmeb-1072	68	19	(	(	PUNCT
ajbmeb-1072	68	20	1994	1994	NUM
ajbmeb-1072	68	21	)	)	PUNCT
ajbmeb-1072	68	22	affirm	affirm	NOUN
ajbmeb-1072	68	23	that	that	SCONJ
ajbmeb-1072	68	24	tqm	tqm	ADJ
ajbmeb-1072	68	25	implementation	implementation	NOUN
ajbmeb-1072	68	26	is	be	AUX
ajbmeb-1072	68	27	a	a	DET
ajbmeb-1072	68	28	major	major	ADJ
ajbmeb-1072	68	29	task	task	NOUN
ajbmeb-1072	68	30	which	which	PRON
ajbmeb-1072	68	31	most	most	ADJ
ajbmeb-1072	68	32	time	time	NOUN
ajbmeb-1072	68	33	follows	follow	VERB
ajbmeb-1072	68	34	stages	stage	NOUN
ajbmeb-1072	68	35	such	such	ADJ
ajbmeb-1072	68	36	as	as	ADP
ajbmeb-1072	68	37	:	:	PUNCT
ajbmeb-1072	68	38	0	0	X
ajbmeb-1072	68	39	.	.	X
ajbmeb-1072	68	40	understanding	understand	VERB
ajbmeb-1072	68	41	the	the	DET
ajbmeb-1072	68	42	organisational	organisational	ADJ
ajbmeb-1072	68	43	system	system	NOUN
ajbmeb-1072	68	44	.	.	PUNCT
ajbmeb-1072	69	1	1	1	X
ajbmeb-1072	69	2	.	.	X
ajbmeb-1072	69	3	developing	develop	VERB
ajbmeb-1072	69	4	a	a	DET
ajbmeb-1072	69	5	strategic	strategic	ADJ
ajbmeb-1072	69	6	plan	plan	NOUN
ajbmeb-1072	69	7	for	for	ADP
ajbmeb-1072	69	8	the	the	DET
ajbmeb-1072	69	9	tqm	tqm	ADJ
ajbmeb-1072	69	10	effort	effort	NOUN
ajbmeb-1072	69	11	.	.	PUNCT
ajbmeb-1072	70	1	2	2	X
ajbmeb-1072	70	2	.	.	X
ajbmeb-1072	70	3	planning	planning	NOUN
ajbmeb-1072	70	4	assumptions	assumption	NOUN
ajbmeb-1072	70	5	.	.	PUNCT
ajbmeb-1072	71	1	3	3	X
ajbmeb-1072	71	2	.	.	X
ajbmeb-1072	71	3	specifying	specify	VERB
ajbmeb-1072	71	4	strategic	strategic	ADJ
ajbmeb-1072	71	5	objectives	objective	NOUN
ajbmeb-1072	71	6	.	.	PUNCT
ajbmeb-1072	72	1	4	4	X
ajbmeb-1072	72	2	.	.	X
ajbmeb-1072	72	3	specifying	specify	VERB
ajbmeb-1072	72	4	tactical	tactical	ADJ
ajbmeb-1072	72	5	objectives	objective	NOUN
ajbmeb-1072	72	6	.	.	PUNCT
ajbmeb-1072	73	1	5	5	X
ajbmeb-1072	73	2	.	.	X
ajbmeb-1072	73	3	implementation	implementation	NOUN
ajbmeb-1072	73	4	planning	planning	NOUN
ajbmeb-1072	73	5	.	.	PUNCT
ajbmeb-1072	74	1	6	6	X
ajbmeb-1072	74	2	.	.	X
ajbmeb-1072	74	3	project	project	NOUN
ajbmeb-1072	74	4	management	management	NOUN
ajbmeb-1072	74	5	.	.	PUNCT
ajbmeb-1072	75	1	7	7	X
ajbmeb-1072	75	2	.	.	X
ajbmeb-1072	75	3	measurement	measurement	NOUN
ajbmeb-1072	75	4	and	and	CCONJ
ajbmeb-1072	75	5	evaluation	evaluation	NOUN
ajbmeb-1072	75	6	.	.	PUNCT
ajbmeb-1072	76	1	8	8	X
ajbmeb-1072	76	2	.	.	X
ajbmeb-1072	76	3	evaluation	evaluation	NOUN
ajbmeb-1072	76	4	,	,	PUNCT
ajbmeb-1072	76	5	accountability	accountability	NOUN
ajbmeb-1072	76	6	,	,	PUNCT
ajbmeb-1072	76	7	follow	follow	VERB
ajbmeb-1072	76	8	through	through	ADV
ajbmeb-1072	76	9	,	,	PUNCT
ajbmeb-1072	76	10	ensuring	ensure	VERB
ajbmeb-1072	76	11	effective	effective	ADJ
ajbmeb-1072	76	12	implementation	implementation	NOUN
ajbmeb-1072	76	13	.	.	PUNCT
ajbmeb-1072	77	1	this	this	PRON
ajbmeb-1072	77	2	aligned	align	VERB
ajbmeb-1072	77	3	with	with	ADP
ajbmeb-1072	77	4	oakland	oakland	PROPN
ajbmeb-1072	77	5	(	(	PUNCT
ajbmeb-1072	77	6	1991	1991	NUM
ajbmeb-1072	77	7	)	)	PUNCT
ajbmeb-1072	77	8	13	13	NUM
ajbmeb-1072	77	9	steps	step	NOUN
ajbmeb-1072	77	10	to	to	PART
ajbmeb-1072	77	11	tqm	tqm	PROPN
ajbmeb-1072	77	12	which	which	PRON
ajbmeb-1072	77	13	are	be	AUX
ajbmeb-1072	77	14	:	:	PUNCT
ajbmeb-1072	77	15	(	(	PUNCT
ajbmeb-1072	77	16	1	1	X
ajbmeb-1072	77	17	)	)	PUNCT
ajbmeb-1072	77	18	understanding	understanding	NOUN
ajbmeb-1072	77	19	of	of	ADP
ajbmeb-1072	77	20	quality	quality	NOUN
ajbmeb-1072	77	21	(	(	PUNCT
ajbmeb-1072	77	22	2	2	NUM
ajbmeb-1072	77	23	)	)	PUNCT
ajbmeb-1072	77	24	commitment	commitment	NOUN
ajbmeb-1072	77	25	to	to	ADP
ajbmeb-1072	77	26	quality	quality	NOUN
ajbmeb-1072	77	27	(	(	PUNCT
ajbmeb-1072	77	28	3	3	NUM
ajbmeb-1072	77	29	)	)	PUNCT
ajbmeb-1072	77	30	policy	policy	NOUN
ajbmeb-1072	77	31	on	on	ADP
ajbmeb-1072	77	32	quality	quality	NOUN
ajbmeb-1072	77	33	(	(	PUNCT
ajbmeb-1072	77	34	4	4	NUM
ajbmeb-1072	77	35	)	)	PUNCT
ajbmeb-1072	77	36	organization	organization	NOUN
ajbmeb-1072	77	37	for	for	ADP
ajbmeb-1072	77	38	quality	quality	NOUN
ajbmeb-1072	77	39	(	(	PUNCT
ajbmeb-1072	77	40	5	5	NUM
ajbmeb-1072	77	41	)	)	PUNCT
ajbmeb-1072	77	42	measurement	measurement	NOUN
ajbmeb-1072	77	43	cost	cost	NOUN
ajbmeb-1072	77	44	of	of	ADP
ajbmeb-1072	77	45	quality	quality	NOUN
ajbmeb-1072	77	46	(	(	PUNCT
ajbmeb-1072	77	47	6	6	NUM
ajbmeb-1072	77	48	)	)	PUNCT
ajbmeb-1072	77	49	planning	planning	NOUN
ajbmeb-1072	77	50	for	for	ADP
ajbmeb-1072	77	51	quality	quality	NOUN
ajbmeb-1072	77	52	(	(	PUNCT
ajbmeb-1072	77	53	7	7	NUM
ajbmeb-1072	77	54	)	)	PUNCT
ajbmeb-1072	77	55	design	design	NOUN
ajbmeb-1072	77	56	for	for	ADP
ajbmeb-1072	77	57	quality	quality	NOUN
ajbmeb-1072	77	58	(	(	PUNCT
ajbmeb-1072	77	59	8)	8)	NUM
ajbmeb-1072	77	60	system	system	NOUN
ajbmeb-1072	77	61	for	for	ADP
ajbmeb-1072	77	62	quality	quality	NOUN
ajbmeb-1072	77	63	(	(	PUNCT
ajbmeb-1072	77	64	9	9	NUM
ajbmeb-1072	77	65	)	)	PUNCT
ajbmeb-1072	77	66	control	control	NOUN
ajbmeb-1072	77	67	of	of	ADP
ajbmeb-1072	77	68	quality	quality	NOUN
ajbmeb-1072	77	69	(	(	PUNCT
ajbmeb-1072	77	70	10	10	NUM
ajbmeb-1072	77	71	)	)	PUNCT
ajbmeb-1072	77	72	teamwork	teamwork	NOUN
ajbmeb-1072	77	73	for	for	ADP
ajbmeb-1072	77	74	quality	quality	NOUN
ajbmeb-1072	77	75	(	(	PUNCT
ajbmeb-1072	77	76	11	11	NUM
ajbmeb-1072	77	77	)	)	PUNCT
ajbmeb-1072	77	78	capability	capability	NOUN
ajbmeb-1072	77	79	for	for	ADP
ajbmeb-1072	77	80	quality	quality	NOUN
ajbmeb-1072	77	81	(	(	PUNCT
ajbmeb-1072	77	82	12	12	NUM
ajbmeb-1072	77	83	)	)	PUNCT
ajbmeb-1072	77	84	training	training	NOUN
ajbmeb-1072	77	85	for	for	ADP
ajbmeb-1072	77	86	quality	quality	NOUN
ajbmeb-1072	77	87	(	(	PUNCT
ajbmeb-1072	77	88	13	13	NUM
ajbmeb-1072	77	89	)	)	PUNCT
ajbmeb-1072	77	90	implementation	implementation	NOUN
ajbmeb-1072	77	91	of	of	ADP
ajbmeb-1072	77	92	tqm	tqm	ADJ
ajbmeb-1072	77	93	.	.	PUNCT
ajbmeb-1072	78	1	on	on	ADP
ajbmeb-1072	78	2	the	the	DET
ajbmeb-1072	78	3	other	other	ADJ
ajbmeb-1072	78	4	hand	hand	NOUN
ajbmeb-1072	78	5	,	,	PUNCT
ajbmeb-1072	78	6	the	the	DET
ajbmeb-1072	78	7	implementation	implementation	NOUN
ajbmeb-1072	78	8	of	of	ADP
ajbmeb-1072	78	9	tqm	tqm	PROPN
ajbmeb-1072	78	10	is	be	AUX
ajbmeb-1072	78	11	not	not	PART
ajbmeb-1072	78	12	an	an	DET
ajbmeb-1072	78	13	easy	easy	ADJ
ajbmeb-1072	78	14	task	task	NOUN
ajbmeb-1072	78	15	because	because	SCONJ
ajbmeb-1072	78	16	it	it	PRON
ajbmeb-1072	78	17	requires	require	VERB
ajbmeb-1072	78	18	a	a	DET
ajbmeb-1072	78	19	total	total	ADJ
ajbmeb-1072	78	20	change	change	NOUN
ajbmeb-1072	78	21	in	in	ADP
ajbmeb-1072	78	22	organisational	organisational	ADJ
ajbmeb-1072	78	23	culture	culture	NOUN
ajbmeb-1072	78	24	,	,	PUNCT
ajbmeb-1072	78	25	shifting	shift	VERB
ajbmeb-1072	78	26	of	of	ADP
ajbmeb-1072	78	27	responsibility	responsibility	NOUN
ajbmeb-1072	78	28	to	to	ADP
ajbmeb-1072	78	29	management	management	NOUN
ajbmeb-1072	78	30	,	,	PUNCT
ajbmeb-1072	78	31	and	and	CCONJ
ajbmeb-1072	78	32	continuous	continuous	ADJ
ajbmeb-1072	78	33	participation	participation	NOUN
ajbmeb-1072	78	34	of	of	ADP
ajbmeb-1072	78	35	all	all	PRON
ajbmeb-1072	78	36	in	in	ADP
ajbmeb-1072	78	37	the	the	DET
ajbmeb-1072	78	38	quality	quality	NOUN
ajbmeb-1072	78	39	improvement	improvement	NOUN
ajbmeb-1072	78	40	process	process	NOUN
ajbmeb-1072	78	41	.	.	PUNCT
ajbmeb-1072	79	1	based	base	VERB
ajbmeb-1072	79	2	on	on	ADP
ajbmeb-1072	79	3	this	this	DET
ajbmeb-1072	79	4	al	al	PROPN
ajbmeb-1072	79	5	-	-	PUNCT
ajbmeb-1072	79	6	kayed	kayed	PROPN
ajbmeb-1072	79	7	and	and	CCONJ
ajbmeb-1072	79	8	al	al	PROPN
ajbmeb-1072	79	9	-	-	PUNCT
ajbmeb-1072	79	10	tahrawi	tahrawi	PROPN
ajbmeb-1072	79	11	(	(	PUNCT
ajbmeb-1072	79	12	2020	2020	NUM
ajbmeb-1072	79	13	)	)	PUNCT
ajbmeb-1072	79	14	point	point	VERB
ajbmeb-1072	79	15	out	out	ADP
ajbmeb-1072	79	16	the	the	DET
ajbmeb-1072	79	17	barriers	barrier	NOUN
ajbmeb-1072	79	18	in	in	ADP
ajbmeb-1072	79	19	implementation	implementation	NOUN
ajbmeb-1072	79	20	of	of	ADP
ajbmeb-1072	79	21	tqm	tqm	ADJ
ajbmeb-1072	79	22	as	as	ADP
ajbmeb-1072	79	23	lack	lack	NOUN
ajbmeb-1072	79	24	of	of	ADP
ajbmeb-1072	79	25	participation	participation	NOUN
ajbmeb-1072	79	26	of	of	ADP
ajbmeb-1072	79	27	managers	manager	NOUN
ajbmeb-1072	79	28	,	,	PUNCT
ajbmeb-1072	79	29	overlapping	overlap	VERB
ajbmeb-1072	79	30	of	of	ADP
ajbmeb-1072	79	31	responsibilities	responsibility	NOUN
ajbmeb-1072	79	32	of	of	ADP
ajbmeb-1072	79	33	leadership	leadership	NOUN
ajbmeb-1072	79	34	,	,	PUNCT
ajbmeb-1072	79	35	limited	limited	ADJ
ajbmeb-1072	79	36	resources	resource	NOUN
ajbmeb-1072	79	37	,	,	PUNCT
ajbmeb-1072	79	38	fear	fear	NOUN
ajbmeb-1072	79	39	of	of	ADP
ajbmeb-1072	79	40	change	change	NOUN
ajbmeb-1072	79	41	,	,	PUNCT
ajbmeb-1072	79	42	work	work	NOUN
ajbmeb-1072	79	43	overloads	overload	NOUN
ajbmeb-1072	79	44	.	.	PUNCT
ajbmeb-1072	80	1	others	other	NOUN
ajbmeb-1072	80	2	scholars	scholar	NOUN
ajbmeb-1072	80	3	found	find	VERB
ajbmeb-1072	80	4	other	other	ADJ
ajbmeb-1072	80	5	limitations	limitation	NOUN
ajbmeb-1072	80	6	american	american	PROPN
ajbmeb-1072	80	7	journal	journal	PROPN
ajbmeb-1072	80	8	of	of	ADP
ajbmeb-1072	80	9	business	business	NOUN
ajbmeb-1072	80	10	management	management	NOUN
ajbmeb-1072	80	11	,	,	PUNCT
ajbmeb-1072	80	12	economics	economic	NOUN
ajbmeb-1072	80	13	and	and	CCONJ
ajbmeb-1072	80	14	banking	banking	NOUN
ajbmeb-1072	80	15	volume	volume	NOUN
ajbmeb-1072	80	16	14	14	NUM
ajbmeb-1072	80	17	july	july	PROPN
ajbmeb-1072	80	18	,	,	PUNCT
ajbmeb-1072	80	19	2023	2023	NUM
ajbmeb-1072	80	20	p	p	NOUN
ajbmeb-1072	80	21	a	a	DET
ajbmeb-1072	80	22	g	g	NOUN
ajbmeb-1072	80	23	e	e	NOUN
ajbmeb-1072	80	24	|	|	ADV
ajbmeb-1072	80	25	60	60	NUM
ajbmeb-1072	80	26	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	80	27	as	as	ADP
ajbmeb-1072	80	28	;	;	PUNCT
ajbmeb-1072	80	29	lack	lack	NOUN
ajbmeb-1072	80	30	of	of	ADP
ajbmeb-1072	80	31	comprehensive	comprehensive	ADJ
ajbmeb-1072	80	32	quality	quality	NOUN
ajbmeb-1072	80	33	improvement	improvement	NOUN
ajbmeb-1072	80	34	education	education	NOUN
ajbmeb-1072	80	35	,	,	PUNCT
ajbmeb-1072	80	36	uneven	uneven	ADJ
ajbmeb-1072	80	37	top	top	ADJ
ajbmeb-1072	80	38	management	management	NOUN
ajbmeb-1072	80	39	support	support	NOUN
ajbmeb-1072	80	40	,	,	PUNCT
ajbmeb-1072	80	41	lack	lack	NOUN
ajbmeb-1072	80	42	of	of	ADP
ajbmeb-1072	80	43	customer	customer	NOUN
ajbmeb-1072	80	44	orientation	orientation	NOUN
ajbmeb-1072	80	45	,	,	PUNCT
ajbmeb-1072	80	46	lack	lack	NOUN
ajbmeb-1072	80	47	of	of	ADP
ajbmeb-1072	80	48	clarity	clarity	NOUN
ajbmeb-1072	80	49	in	in	ADP
ajbmeb-1072	80	50	measurement	measurement	NOUN
ajbmeb-1072	80	51	systems	system	NOUN
ajbmeb-1072	80	52	,	,	PUNCT
ajbmeb-1072	80	53	scant	scant	ADJ
ajbmeb-1072	80	54	resources	resource	NOUN
ajbmeb-1072	80	55	for	for	ADP
ajbmeb-1072	80	56	required	required	ADJ
ajbmeb-1072	80	57	investment	investment	NOUN
ajbmeb-1072	80	58	(	(	PUNCT
ajbmeb-1072	80	59	okorie	okorie	PROPN
ajbmeb-1072	80	60	&	&	CCONJ
ajbmeb-1072	80	61	humphrey	humphrey	PROPN
ajbmeb-1072	80	62	,	,	PUNCT
ajbmeb-1072	80	63	2016	2016	NUM
ajbmeb-1072	80	64	)	)	PUNCT
ajbmeb-1072	80	65	.	.	PUNCT
ajbmeb-1072	81	1	this	this	PRON
ajbmeb-1072	81	2	shows	show	VERB
ajbmeb-1072	81	3	that	that	SCONJ
ajbmeb-1072	81	4	tqm	tqm	ADJ
ajbmeb-1072	81	5	implementation	implementation	NOUN
ajbmeb-1072	81	6	requires	require	VERB
ajbmeb-1072	81	7	concerted	concerted	ADJ
ajbmeb-1072	81	8	effort	effort	NOUN
ajbmeb-1072	81	9	,	,	PUNCT
ajbmeb-1072	81	10	and	and	CCONJ
ajbmeb-1072	81	11	must	must	AUX
ajbmeb-1072	81	12	be	be	AUX
ajbmeb-1072	81	13	driven	drive	VERB
ajbmeb-1072	81	14	by	by	ADP
ajbmeb-1072	81	15	top	top	ADJ
ajbmeb-1072	81	16	management	management	NOUN
ajbmeb-1072	81	17	.	.	PUNCT
ajbmeb-1072	82	1	relating	relate	VERB
ajbmeb-1072	82	2	tqm	tqm	ADJ
ajbmeb-1072	82	3	implementation	implementation	NOUN
ajbmeb-1072	82	4	to	to	ADP
ajbmeb-1072	82	5	performance	performance	NOUN
ajbmeb-1072	82	6	must	must	AUX
ajbmeb-1072	82	7	be	be	AUX
ajbmeb-1072	82	8	communicated	communicate	VERB
ajbmeb-1072	82	9	effectively	effectively	ADV
ajbmeb-1072	82	10	by	by	ADP
ajbmeb-1072	82	11	those	those	PRON
ajbmeb-1072	82	12	in	in	ADP
ajbmeb-1072	82	13	charge	charge	NOUN
ajbmeb-1072	82	14	with	with	ADP
ajbmeb-1072	82	15	such	such	ADJ
ajbmeb-1072	82	16	responsibility	responsibility	NOUN
ajbmeb-1072	82	17	.	.	PUNCT
ajbmeb-1072	83	1	sometimes	sometimes	ADV
ajbmeb-1072	83	2	managers	manager	NOUN
ajbmeb-1072	83	3	failed	fail	VERB
ajbmeb-1072	83	4	to	to	PART
ajbmeb-1072	83	5	develop	develop	VERB
ajbmeb-1072	83	6	plans	plan	NOUN
ajbmeb-1072	83	7	to	to	PART
ajbmeb-1072	83	8	would	would	AUX
ajbmeb-1072	83	9	accommodate	accommodate	VERB
ajbmeb-1072	83	10	what	what	PRON
ajbmeb-1072	83	11	they	they	PRON
ajbmeb-1072	83	12	intend	intend	VERB
ajbmeb-1072	83	13	to	to	PART
ajbmeb-1072	83	14	achieve	achieve	VERB
ajbmeb-1072	83	15	in	in	ADP
ajbmeb-1072	83	16	quality	quality	NOUN
ajbmeb-1072	83	17	implementation	implementation	NOUN
ajbmeb-1072	83	18	and	and	CCONJ
ajbmeb-1072	83	19	performance	performance	NOUN
ajbmeb-1072	83	20	improvement	improvement	NOUN
ajbmeb-1072	83	21	.	.	PUNCT
ajbmeb-1072	84	1	measuring	measure	VERB
ajbmeb-1072	84	2	performance	performance	NOUN
ajbmeb-1072	84	3	is	be	AUX
ajbmeb-1072	84	4	critical	critical	ADJ
ajbmeb-1072	84	5	when	when	SCONJ
ajbmeb-1072	84	6	talking	talk	VERB
ajbmeb-1072	84	7	about	about	ADP
ajbmeb-1072	84	8	effective	effective	ADJ
ajbmeb-1072	84	9	management	management	NOUN
ajbmeb-1072	84	10	in	in	ADP
ajbmeb-1072	84	11	organisations	organisation	NOUN
ajbmeb-1072	84	12	.	.	PUNCT
ajbmeb-1072	85	1	it	it	PRON
ajbmeb-1072	85	2	is	be	AUX
ajbmeb-1072	85	3	not	not	PART
ajbmeb-1072	85	4	possible	possible	ADJ
ajbmeb-1072	85	5	to	to	PART
ajbmeb-1072	85	6	improve	improve	VERB
ajbmeb-1072	85	7	on	on	ADP
ajbmeb-1072	85	8	something	something	PRON
ajbmeb-1072	85	9	without	without	ADP
ajbmeb-1072	85	10	measuring	measure	VERB
ajbmeb-1072	85	11	it	it	PRON
ajbmeb-1072	85	12	appropriately	appropriately	ADV
ajbmeb-1072	85	13	.	.	PUNCT
ajbmeb-1072	86	1	thus	thus	ADV
ajbmeb-1072	86	2	,	,	PUNCT
ajbmeb-1072	86	3	to	to	PART
ajbmeb-1072	86	4	improve	improve	VERB
ajbmeb-1072	86	5	on	on	ADP
ajbmeb-1072	86	6	firm	firm	ADJ
ajbmeb-1072	86	7	performance	performance	NOUN
ajbmeb-1072	86	8	,	,	PUNCT
ajbmeb-1072	86	9	it	it	PRON
ajbmeb-1072	86	10	is	be	AUX
ajbmeb-1072	86	11	important	important	ADJ
ajbmeb-1072	86	12	to	to	PART
ajbmeb-1072	86	13	determine	determine	VERB
ajbmeb-1072	86	14	the	the	DET
ajbmeb-1072	86	15	extent	extent	NOUN
ajbmeb-1072	86	16	of	of	ADP
ajbmeb-1072	86	17	tqm	tqm	ADJ
ajbmeb-1072	86	18	implementation	implementation	NOUN
ajbmeb-1072	86	19	and	and	CCONJ
ajbmeb-1072	86	20	measure	measure	VERB
ajbmeb-1072	86	21	its	its	PRON
ajbmeb-1072	86	22	impact	impact	NOUN
ajbmeb-1072	86	23	on	on	ADP
ajbmeb-1072	86	24	performance	performance	NOUN
ajbmeb-1072	86	25	(	(	PUNCT
ajbmeb-1072	86	26	neyestani	neyestani	PROPN
ajbmeb-1072	86	27	&	&	CCONJ
ajbmeb-1072	86	28	juanzon	juanzon	PROPN
ajbmeb-1072	86	29	2016	2016	NUM
ajbmeb-1072	86	30	)	)	PUNCT
ajbmeb-1072	86	31	.	.	PUNCT
ajbmeb-1072	87	1	previous	previous	ADJ
ajbmeb-1072	87	2	studies	study	NOUN
ajbmeb-1072	87	3	have	have	VERB
ajbmeb-1072	87	4	measure	measure	NOUN
ajbmeb-1072	87	5	tqm	tqm	ADJ
ajbmeb-1072	87	6	and	and	CCONJ
ajbmeb-1072	87	7	different	different	ADJ
ajbmeb-1072	87	8	variables	variable	NOUN
ajbmeb-1072	87	9	and	and	CCONJ
ajbmeb-1072	87	10	aspects	aspect	NOUN
ajbmeb-1072	87	11	of	of	ADP
ajbmeb-1072	87	12	organisational	organisational	ADJ
ajbmeb-1072	87	13	survival	survival	NOUN
ajbmeb-1072	87	14	,	,	PUNCT
ajbmeb-1072	87	15	for	for	ADP
ajbmeb-1072	87	16	example	example	NOUN
ajbmeb-1072	87	17	,	,	PUNCT
ajbmeb-1072	87	18	mana	mana	PROPN
ajbmeb-1072	87	19	and	and	CCONJ
ajbmeb-1072	87	20	patil	patil	PROPN
ajbmeb-1072	87	21	(	(	PUNCT
ajbmeb-1072	87	22	2015	2015	NUM
ajbmeb-1072	87	23	)	)	PUNCT
ajbmeb-1072	87	24	measure	measure	NOUN
ajbmeb-1072	87	25	financial	financial	ADJ
ajbmeb-1072	87	26	performance	performance	NOUN
ajbmeb-1072	87	27	of	of	ADP
ajbmeb-1072	87	28	tqm	tqm	ADJ
ajbmeb-1072	87	29	and	and	CCONJ
ajbmeb-1072	87	30	non	non	ADJ
ajbmeb-1072	87	31	-	-	ADJ
ajbmeb-1072	87	32	tqm	tqm	ADJ
ajbmeb-1072	87	33	firms	firm	NOUN
ajbmeb-1072	87	34	.	.	PUNCT
ajbmeb-1072	88	1	while	while	SCONJ
ajbmeb-1072	88	2	some	some	DET
ajbmeb-1072	88	3	researchers	researcher	NOUN
ajbmeb-1072	88	4	measures	measure	VERB
ajbmeb-1072	88	5	tqm	tqm	ADJ
ajbmeb-1072	88	6	from	from	ADP
ajbmeb-1072	88	7	customer	customer	NOUN
ajbmeb-1072	88	8	perspective	perspective	NOUN
ajbmeb-1072	88	9	retention	retention	NOUN
ajbmeb-1072	88	10	and	and	CCONJ
ajbmeb-1072	88	11	commitment	commitment	NOUN
ajbmeb-1072	88	12	,	,	PUNCT
ajbmeb-1072	88	13	and	and	CCONJ
ajbmeb-1072	88	14	other	other	ADJ
ajbmeb-1072	88	15	measures	measure	NOUN
ajbmeb-1072	88	16	tqm	tqm	ADJ
ajbmeb-1072	88	17	from	from	ADP
ajbmeb-1072	88	18	internal	internal	ADJ
ajbmeb-1072	88	19	business	business	NOUN
ajbmeb-1072	88	20	viewpoint	viewpoint	NOUN
ajbmeb-1072	88	21	(	(	PUNCT
ajbmeb-1072	88	22	muhammad	muhammad	NOUN
ajbmeb-1072	88	23	,	,	PUNCT
ajbmeb-1072	88	24	2018	2018	NUM
ajbmeb-1072	88	25	)	)	PUNCT
ajbmeb-1072	88	26	.	.	PUNCT
ajbmeb-1072	89	1	in	in	ADP
ajbmeb-1072	89	2	this	this	DET
ajbmeb-1072	89	3	study	study	NOUN
ajbmeb-1072	89	4	,	,	PUNCT
ajbmeb-1072	89	5	we	we	PRON
ajbmeb-1072	89	6	investigate	investigate	VERB
ajbmeb-1072	89	7	top	top	ADJ
ajbmeb-1072	89	8	management	management	NOUN
ajbmeb-1072	89	9	support	support	NOUN
ajbmeb-1072	89	10	and	and	CCONJ
ajbmeb-1072	89	11	performance	performance	NOUN
ajbmeb-1072	89	12	,	,	PUNCT
ajbmeb-1072	89	13	quality	quality	NOUN
ajbmeb-1072	89	14	data	datum	NOUN
ajbmeb-1072	89	15	and	and	CCONJ
ajbmeb-1072	89	16	reporting	reporting	NOUN
ajbmeb-1072	89	17	and	and	CCONJ
ajbmeb-1072	89	18	performance	performance	NOUN
ajbmeb-1072	89	19	,	,	PUNCT
ajbmeb-1072	89	20	process	process	NOUN
ajbmeb-1072	89	21	flow	flow	NOUN
ajbmeb-1072	89	22	management	management	NOUN
ajbmeb-1072	89	23	and	and	CCONJ
ajbmeb-1072	89	24	performance	performance	NOUN
ajbmeb-1072	89	25	,	,	PUNCT
ajbmeb-1072	89	26	training	training	NOUN
ajbmeb-1072	89	27	for	for	ADP
ajbmeb-1072	89	28	quality	quality	NOUN
ajbmeb-1072	89	29	and	and	CCONJ
ajbmeb-1072	89	30	performance	performance	NOUN
ajbmeb-1072	89	31	.	.	PUNCT
ajbmeb-1072	90	1	so	so	ADV
ajbmeb-1072	90	2	,	,	PUNCT
ajbmeb-1072	90	3	we	we	PRON
ajbmeb-1072	90	4	develop	develop	VERB
ajbmeb-1072	90	5	a	a	DET
ajbmeb-1072	90	6	number	number	NOUN
ajbmeb-1072	90	7	of	of	ADP
ajbmeb-1072	90	8	hypotheses	hypothesis	NOUN
ajbmeb-1072	90	9	to	to	PART
ajbmeb-1072	90	10	investigate	investigate	VERB
ajbmeb-1072	90	11	the	the	DET
ajbmeb-1072	90	12	relationship	relationship	NOUN
ajbmeb-1072	90	13	between	between	ADP
ajbmeb-1072	90	14	the	the	DET
ajbmeb-1072	90	15	implementation	implementation	NOUN
ajbmeb-1072	90	16	of	of	ADP
ajbmeb-1072	90	17	tqm	tqm	ADJ
ajbmeb-1072	90	18	practices	practice	NOUN
ajbmeb-1072	90	19	and	and	CCONJ
ajbmeb-1072	90	20	performance	performance	NOUN
ajbmeb-1072	90	21	in	in	ADP
ajbmeb-1072	90	22	the	the	DET
ajbmeb-1072	90	23	nigerian	nigerian	ADJ
ajbmeb-1072	90	24	telecommunication	telecommunication	NOUN
ajbmeb-1072	90	25	sector	sector	NOUN
ajbmeb-1072	90	26	.	.	PUNCT
ajbmeb-1072	91	1	thus	thus	ADV
ajbmeb-1072	91	2	,	,	PUNCT
ajbmeb-1072	91	3	first	first	ADV
ajbmeb-1072	91	4	we	we	PRON
ajbmeb-1072	91	5	examine	examine	VERB
ajbmeb-1072	91	6	the	the	DET
ajbmeb-1072	91	7	relationship	relationship	NOUN
ajbmeb-1072	91	8	between	between	ADP
ajbmeb-1072	91	9	the	the	DET
ajbmeb-1072	91	10	factors	factor	NOUN
ajbmeb-1072	91	11	of	of	ADP
ajbmeb-1072	91	12	tqm	tqm	PROPN
ajbmeb-1072	91	13	considered	consider	VERB
ajbmeb-1072	91	14	and	and	CCONJ
ajbmeb-1072	91	15	their	their	PRON
ajbmeb-1072	91	16	impact	impact	NOUN
ajbmeb-1072	91	17	on	on	ADP
ajbmeb-1072	91	18	both	both	DET
ajbmeb-1072	91	19	measures	measure	NOUN
ajbmeb-1072	91	20	of	of	ADP
ajbmeb-1072	91	21	performance	performance	NOUN
ajbmeb-1072	91	22	equally	equally	ADV
ajbmeb-1072	91	23	considered	consider	VERB
ajbmeb-1072	91	24	in	in	ADP
ajbmeb-1072	91	25	this	this	DET
ajbmeb-1072	91	26	study	study	NOUN
ajbmeb-1072	91	27	.	.	PUNCT
ajbmeb-1072	92	1	the	the	DET
ajbmeb-1072	92	2	table	table	NOUN
ajbmeb-1072	92	3	below	below	ADP
ajbmeb-1072	92	4	depict	depict	VERB
ajbmeb-1072	92	5	the	the	DET
ajbmeb-1072	92	6	dimensions	dimension	NOUN
ajbmeb-1072	92	7	considered	consider	VERB
ajbmeb-1072	92	8	and	and	CCONJ
ajbmeb-1072	92	9	their	their	PRON
ajbmeb-1072	92	10	description	description	NOUN
ajbmeb-1072	92	11	table	table	NOUN
ajbmeb-1072	92	12	1	1	NUM
ajbmeb-1072	92	13	:	:	PUNCT
ajbmeb-1072	92	14	tqm	tqm	ADJ
ajbmeb-1072	92	15	dimensions	dimension	NOUN
ajbmeb-1072	92	16	dimensions	dimension	NOUN
ajbmeb-1072	92	17	description	description	NOUN
ajbmeb-1072	92	18	top	top	ADJ
ajbmeb-1072	92	19	management	management	NOUN
ajbmeb-1072	92	20	support	support	VERB
ajbmeb-1072	92	21	top	top	ADJ
ajbmeb-1072	92	22	management	management	NOUN
ajbmeb-1072	92	23	commitment	commitment	NOUN
ajbmeb-1072	92	24	is	be	AUX
ajbmeb-1072	92	25	one	one	NUM
ajbmeb-1072	92	26	of	of	ADP
ajbmeb-1072	92	27	the	the	DET
ajbmeb-1072	92	28	major	major	ADJ
ajbmeb-1072	92	29	determinants	determinant	NOUN
ajbmeb-1072	92	30	of	of	ADP
ajbmeb-1072	92	31	successful	successful	ADJ
ajbmeb-1072	92	32	tqm	tqm	ADJ
ajbmeb-1072	92	33	implementation	implementation	NOUN
ajbmeb-1072	92	34	.	.	PUNCT
ajbmeb-1072	93	1	top	top	ADJ
ajbmeb-1072	93	2	management	management	NOUN
ajbmeb-1072	93	3	has	have	VERB
ajbmeb-1072	93	4	to	to	PART
ajbmeb-1072	93	5	be	be	AUX
ajbmeb-1072	93	6	the	the	DET
ajbmeb-1072	93	7	first	first	ADJ
ajbmeb-1072	93	8	in	in	ADP
ajbmeb-1072	93	9	applying	apply	VERB
ajbmeb-1072	93	10	and	and	CCONJ
ajbmeb-1072	93	11	stimulating	stimulate	VERB
ajbmeb-1072	93	12	the	the	DET
ajbmeb-1072	93	13	tqm	tqm	ADJ
ajbmeb-1072	93	14	approach	approach	NOUN
ajbmeb-1072	93	15	,	,	PUNCT
ajbmeb-1072	93	16	and	and	CCONJ
ajbmeb-1072	93	17	they	they	PRON
ajbmeb-1072	93	18	have	have	VERB
ajbmeb-1072	93	19	to	to	PART
ajbmeb-1072	93	20	accept	accept	VERB
ajbmeb-1072	93	21	the	the	DET
ajbmeb-1072	93	22	maximum	maximum	ADJ
ajbmeb-1072	93	23	responsibility	responsibility	NOUN
ajbmeb-1072	93	24	for	for	ADP
ajbmeb-1072	93	25	the	the	DET
ajbmeb-1072	93	26	product	product	NOUN
ajbmeb-1072	93	27	and	and	CCONJ
ajbmeb-1072	93	28	service	service	NOUN
ajbmeb-1072	93	29	offering	offering	NOUN
ajbmeb-1072	93	30	.	.	PUNCT
ajbmeb-1072	94	1	top	top	ADJ
ajbmeb-1072	94	2	management	management	NOUN
ajbmeb-1072	94	3	also	also	ADV
ajbmeb-1072	94	4	has	have	VERB
ajbmeb-1072	94	5	to	to	PART
ajbmeb-1072	94	6	provide	provide	VERB
ajbmeb-1072	94	7	the	the	DET
ajbmeb-1072	94	8	necessary	necessary	ADJ
ajbmeb-1072	94	9	leadership	leadership	NOUN
ajbmeb-1072	94	10	to	to	PART
ajbmeb-1072	94	11	motivate	motivate	VERB
ajbmeb-1072	94	12	all	all	DET
ajbmeb-1072	94	13	employees	employee	NOUN
ajbmeb-1072	94	14	quality	quality	NOUN
ajbmeb-1072	94	15	data	datum	NOUN
ajbmeb-1072	94	16	and	and	CCONJ
ajbmeb-1072	94	17	reporting	report	VERB
ajbmeb-1072	94	18	quality	quality	NOUN
ajbmeb-1072	94	19	information	information	NOUN
ajbmeb-1072	94	20	has	have	VERB
ajbmeb-1072	94	21	to	to	PART
ajbmeb-1072	94	22	be	be	AUX
ajbmeb-1072	94	23	readily	readily	ADV
ajbmeb-1072	94	24	available	available	ADJ
ajbmeb-1072	94	25	and	and	CCONJ
ajbmeb-1072	94	26	the	the	DET
ajbmeb-1072	94	27	information	information	NOUN
ajbmeb-1072	94	28	should	should	AUX
ajbmeb-1072	94	29	be	be	AUX
ajbmeb-1072	94	30	part	part	NOUN
ajbmeb-1072	94	31	of	of	ADP
ajbmeb-1072	94	32	the	the	DET
ajbmeb-1072	94	33	visible	visible	ADJ
ajbmeb-1072	94	34	management	management	NOUN
ajbmeb-1072	94	35	system	system	NOUN
ajbmeb-1072	94	36	.	.	PUNCT
ajbmeb-1072	95	1	records	record	NOUN
ajbmeb-1072	95	2	about	about	ADP
ajbmeb-1072	95	3	quality	quality	NOUN
ajbmeb-1072	95	4	indicators	indicator	NOUN
ajbmeb-1072	95	5	have	have	VERB
ajbmeb-1072	95	6	to	to	PART
ajbmeb-1072	95	7	be	be	AUX
ajbmeb-1072	95	8	kept	keep	VERB
ajbmeb-1072	95	9	,	,	PUNCT
ajbmeb-1072	95	10	including	include	VERB
ajbmeb-1072	95	11	scrap	scrap	NOUN
ajbmeb-1072	95	12	,	,	PUNCT
ajbmeb-1072	95	13	rework	rework	NOUN
ajbmeb-1072	95	14	and	and	CCONJ
ajbmeb-1072	95	15	cost	cost	NOUN
ajbmeb-1072	95	16	of	of	ADP
ajbmeb-1072	95	17	quality	quality	NOUN
ajbmeb-1072	95	18	process	process	NOUN
ajbmeb-1072	95	19	flow	flow	NOUN
ajbmeb-1072	95	20	management	management	NOUN
ajbmeb-1072	95	21	housekeeping	housekeeping	NOUN
ajbmeb-1072	95	22	along	along	ADP
ajbmeb-1072	95	23	the	the	DET
ajbmeb-1072	95	24	lines	line	NOUN
ajbmeb-1072	95	25	of	of	ADP
ajbmeb-1072	95	26	the	the	DET
ajbmeb-1072	95	27	5s	5s	NUM
ajbmeb-1072	95	28	concept	concept	NOUN
ajbmeb-1072	95	29	.	.	PUNCT
ajbmeb-1072	96	1	statistical	statistical	ADJ
ajbmeb-1072	96	2	and	and	CCONJ
ajbmeb-1072	96	3	non	non	ADJ
ajbmeb-1072	96	4	-	-	ADJ
ajbmeb-1072	96	5	statistical	statistical	ADJ
ajbmeb-1072	96	6	improvement	improvement	NOUN
ajbmeb-1072	96	7	instruments	instrument	NOUN
ajbmeb-1072	96	8	should	should	AUX
ajbmeb-1072	96	9	be	be	AUX
ajbmeb-1072	96	10	applied	apply	VERB
ajbmeb-1072	96	11	as	as	ADP
ajbmeb-1072	96	12	appropriate	appropriate	ADJ
ajbmeb-1072	96	13	.	.	PUNCT
ajbmeb-1072	97	1	processes	process	NOUN
ajbmeb-1072	97	2	need	need	VERB
ajbmeb-1072	97	3	to	to	PART
ajbmeb-1072	97	4	be	be	AUX
ajbmeb-1072	97	5	mistake	mistake	NOUN
ajbmeb-1072	97	6	proof	proof	NOUN
ajbmeb-1072	97	7	.	.	PUNCT
ajbmeb-1072	98	1	self	self	NOUN
ajbmeb-1072	98	2	-	-	PUNCT
ajbmeb-1072	98	3	inspection	inspection	NOUN
ajbmeb-1072	98	4	undertaken	undertake	VERB
ajbmeb-1072	98	5	using	use	VERB
ajbmeb-1072	98	6	clear	clear	ADJ
ajbmeb-1072	98	7	work	work	NOUN
ajbmeb-1072	98	8	instructions	instruction	NOUN
ajbmeb-1072	98	9	.	.	PUNCT
ajbmeb-1072	99	1	the	the	DET
ajbmeb-1072	99	2	process	process	NOUN
ajbmeb-1072	99	3	has	have	VERB
ajbmeb-1072	99	4	to	to	PART
ajbmeb-1072	99	5	be	be	AUX
ajbmeb-1072	99	6	maintained	maintain	VERB
ajbmeb-1072	99	7	under	under	ADP
ajbmeb-1072	99	8	statistical	statistical	ADJ
ajbmeb-1072	99	9	control	control	NOUN
ajbmeb-1072	99	10	training	training	NOUN
ajbmeb-1072	99	11	for	for	ADP
ajbmeb-1072	99	12	quality	quality	NOUN
ajbmeb-1072	99	13	workforce	workforce	NOUN
ajbmeb-1072	99	14	management	management	NOUN
ajbmeb-1072	99	15	has	have	VERB
ajbmeb-1072	99	16	to	to	PART
ajbmeb-1072	99	17	be	be	AUX
ajbmeb-1072	99	18	guided	guide	VERB
ajbmeb-1072	99	19	by	by	ADP
ajbmeb-1072	99	20	the	the	DET
ajbmeb-1072	99	21	principles	principle	NOUN
ajbmeb-1072	99	22	of	of	ADP
ajbmeb-1072	99	23	:	:	PUNCT
ajbmeb-1072	99	24	training	training	NOUN
ajbmeb-1072	99	25	,	,	PUNCT
ajbmeb-1072	99	26	empowerment	empowerment	NOUN
ajbmeb-1072	99	27	of	of	ADP
ajbmeb-1072	99	28	workers	worker	NOUN
ajbmeb-1072	99	29	and	and	CCONJ
ajbmeb-1072	99	30	teamwork	teamwork	NOUN
ajbmeb-1072	99	31	.	.	PUNCT
ajbmeb-1072	100	1	adequate	adequate	ADJ
ajbmeb-1072	100	2	plans	plan	NOUN
ajbmeb-1072	100	3	of	of	ADP
ajbmeb-1072	100	4	personnel	personnel	NOUN
ajbmeb-1072	100	5	recruitment	recruitment	NOUN
ajbmeb-1072	100	6	and	and	CCONJ
ajbmeb-1072	100	7	training	training	NOUN
ajbmeb-1072	100	8	have	have	VERB
ajbmeb-1072	100	9	to	to	PART
ajbmeb-1072	100	10	be	be	AUX
ajbmeb-1072	100	11	implemented	implement	VERB
ajbmeb-1072	100	12	and	and	CCONJ
ajbmeb-1072	100	13	workers	worker	NOUN
ajbmeb-1072	100	14	need	need	VERB
ajbmeb-1072	100	15	the	the	DET
ajbmeb-1072	100	16	necessary	necessary	ADJ
ajbmeb-1072	100	17	skills	skill	NOUN
ajbmeb-1072	100	18	to	to	PART
ajbmeb-1072	100	19	participate	participate	VERB
ajbmeb-1072	100	20	in	in	ADP
ajbmeb-1072	100	21	the	the	DET
ajbmeb-1072	100	22	improvement	improvement	NOUN
ajbmeb-1072	100	23	process	process	NOUN
ajbmeb-1072	100	24	customer	customer	NOUN
ajbmeb-1072	100	25	relationship	relationship	NOUN
ajbmeb-1072	100	26	the	the	DET
ajbmeb-1072	100	27	needs	need	NOUN
ajbmeb-1072	100	28	of	of	ADP
ajbmeb-1072	100	29	customers	customer	NOUN
ajbmeb-1072	100	30	and	and	CCONJ
ajbmeb-1072	100	31	consumers	consumer	NOUN
ajbmeb-1072	100	32	and	and	CCONJ
ajbmeb-1072	100	33	their	their	PRON
ajbmeb-1072	100	34	satisfaction	satisfaction	NOUN
ajbmeb-1072	100	35	have	have	VERB
ajbmeb-1072	100	36	always	always	ADV
ajbmeb-1072	100	37	to	to	PART
ajbmeb-1072	100	38	be	be	AUX
ajbmeb-1072	100	39	in	in	ADP
ajbmeb-1072	100	40	the	the	DET
ajbmeb-1072	100	41	mind	mind	NOUN
ajbmeb-1072	100	42	of	of	ADP
ajbmeb-1072	100	43	all	all	DET
ajbmeb-1072	100	44	employees	employee	NOUN
ajbmeb-1072	100	45	.	.	PUNCT
ajbmeb-1072	101	1	it	it	PRON
ajbmeb-1072	101	2	is	be	AUX
ajbmeb-1072	101	3	necessary	necessary	ADJ
ajbmeb-1072	101	4	to	to	PART
ajbmeb-1072	101	5	identify	identify	VERB
ajbmeb-1072	101	6	these	these	DET
ajbmeb-1072	101	7	needs	need	NOUN
ajbmeb-1072	101	8	and	and	CCONJ
ajbmeb-1072	101	9	their	their	PRON
ajbmeb-1072	101	10	level	level	NOUN
ajbmeb-1072	101	11	of	of	ADP
ajbmeb-1072	101	12	satisfaction	satisfaction	NOUN
ajbmeb-1072	101	13	american	american	PROPN
ajbmeb-1072	101	14	journal	journal	PROPN
ajbmeb-1072	101	15	of	of	ADP
ajbmeb-1072	101	16	business	business	NOUN
ajbmeb-1072	101	17	management	management	NOUN
ajbmeb-1072	101	18	,	,	PUNCT
ajbmeb-1072	101	19	economics	economic	NOUN
ajbmeb-1072	101	20	and	and	CCONJ
ajbmeb-1072	101	21	banking	banking	NOUN
ajbmeb-1072	101	22	volume	volume	NOUN
ajbmeb-1072	101	23	14	14	NUM
ajbmeb-1072	101	24	july	july	PROPN
ajbmeb-1072	101	25	,	,	PUNCT
ajbmeb-1072	101	26	2023	2023	NUM
ajbmeb-1072	101	27	p	p	NOUN
ajbmeb-1072	101	28	a	a	DET
ajbmeb-1072	101	29	g	g	NOUN
ajbmeb-1072	101	30	e	e	NOUN
ajbmeb-1072	101	31	|	|	ADV
ajbmeb-1072	101	32	61	61	NUM
ajbmeb-1072	101	33	www.americanjournal.org	www.americanjournal.org	PROPN
ajbmeb-1072	101	34	h1	h1	PROPN
ajbmeb-1072	101	35	.	.	PUNCT
ajbmeb-1072	102	1	there	there	PRON
ajbmeb-1072	102	2	is	be	VERB
ajbmeb-1072	102	3	a	a	DET
ajbmeb-1072	102	4	positive	positive	ADJ
ajbmeb-1072	102	5	relationship	relationship	NOUN
ajbmeb-1072	102	6	between	between	ADP
ajbmeb-1072	102	7	top	top	ADJ
ajbmeb-1072	102	8	management	management	NOUN
ajbmeb-1072	102	9	support	support	NOUN
ajbmeb-1072	102	10	and	and	CCONJ
ajbmeb-1072	102	11	organisational	organisational	ADJ
ajbmeb-1072	102	12	performance	performance	NOUN
ajbmeb-1072	102	13	h2	h2	NOUN
ajbmeb-1072	102	14	.	.	PUNCT
ajbmeb-1072	103	1	there	there	PRON
ajbmeb-1072	103	2	is	be	VERB
ajbmeb-1072	103	3	a	a	DET
ajbmeb-1072	103	4	positive	positive	ADJ
ajbmeb-1072	103	5	relationship	relationship	NOUN
ajbmeb-1072	103	6	between	between	ADP
ajbmeb-1072	103	7	quality	quality	NOUN
ajbmeb-1072	103	8	data	datum	NOUN
ajbmeb-1072	103	9	repeating	repeat	VERB
ajbmeb-1072	103	10	and	and	CCONJ
ajbmeb-1072	103	11	organisational	organisational	ADJ
ajbmeb-1072	103	12	performance	performance	NOUN
ajbmeb-1072	103	13	h3	h3	NOUN
ajbmeb-1072	103	14	.	.	PUNCT
ajbmeb-1072	104	1	there	there	PRON
ajbmeb-1072	104	2	is	be	VERB
ajbmeb-1072	104	3	a	a	DET
ajbmeb-1072	104	4	significant	significant	ADJ
ajbmeb-1072	104	5	relationship	relationship	NOUN
ajbmeb-1072	104	6	between	between	ADP
ajbmeb-1072	104	7	process	process	NOUN
ajbmeb-1072	104	8	flow	flow	NOUN
ajbmeb-1072	104	9	management	management	NOUN
ajbmeb-1072	104	10	and	and	CCONJ
ajbmeb-1072	104	11	organisational	organisational	ADJ
ajbmeb-1072	104	12	performance	performance	NOUN
ajbmeb-1072	104	13	h4	h4	NOUN
ajbmeb-1072	104	14	.	.	PUNCT
ajbmeb-1072	105	1	there	there	PRON
ajbmeb-1072	105	2	is	be	VERB
ajbmeb-1072	105	3	a	a	DET
ajbmeb-1072	105	4	significant	significant	ADJ
ajbmeb-1072	105	5	between	between	ADP
ajbmeb-1072	105	6	training	training	NOUN
ajbmeb-1072	105	7	for	for	ADP
ajbmeb-1072	105	8	quality	quality	NOUN
ajbmeb-1072	105	9	and	and	CCONJ
ajbmeb-1072	105	10	organisational	organisational	ADJ
ajbmeb-1072	105	11	performance	performance	NOUN
ajbmeb-1072	105	12	h5	h5	NOUN
ajbmeb-1072	105	13	.	.	PUNCT
ajbmeb-1072	106	1	there	there	PRON
ajbmeb-1072	106	2	is	be	VERB
ajbmeb-1072	106	3	a	a	DET
ajbmeb-1072	106	4	positive	positive	ADJ
ajbmeb-1072	106	5	relationship	relationship	NOUN
ajbmeb-1072	106	6	between	between	ADP
ajbmeb-1072	106	7	customer	customer	NOUN
ajbmeb-1072	106	8	relationship	relationship	NOUN
ajbmeb-1072	106	9	and	and	CCONJ
ajbmeb-1072	106	10	organisational	organisational	ADJ
ajbmeb-1072	106	11	performance	performance	NOUN
ajbmeb-1072	106	12	figure	figure	NOUN
ajbmeb-1072	106	13	1	1	NUM
ajbmeb-1072	106	14	:	:	PUNCT
ajbmeb-1072	106	15	research	research	NOUN
ajbmeb-1072	106	16	framework	framework	NOUN
ajbmeb-1072	106	17	for	for	ADP
ajbmeb-1072	106	18	the	the	DET
ajbmeb-1072	106	19	study	study	NOUN
ajbmeb-1072	106	20	research	research	NOUN
ajbmeb-1072	106	21	methodology	methodology	NOUN
ajbmeb-1072	106	22	we	we	PRON
ajbmeb-1072	106	23	adopted	adopt	VERB
ajbmeb-1072	106	24	a	a	DET
ajbmeb-1072	106	25	mixed	mixed	ADJ
ajbmeb-1072	106	26	method	method	NOUN
ajbmeb-1072	106	27	strategy	strategy	NOUN
ajbmeb-1072	106	28	and	and	CCONJ
ajbmeb-1072	106	29	surveyed	survey	VERB
ajbmeb-1072	106	30	all	all	DET
ajbmeb-1072	106	31	managerial	managerial	ADJ
ajbmeb-1072	106	32	level	level	NOUN
ajbmeb-1072	106	33	and	and	CCONJ
ajbmeb-1072	106	34	customers	customer	NOUN
ajbmeb-1072	106	35	of	of	ADP
ajbmeb-1072	106	36	all	all	DET
ajbmeb-1072	106	37	four	four	NUM
ajbmeb-1072	106	38	telecommunication	telecommunication	NOUN
ajbmeb-1072	106	39	organisations	organisation	NOUN
ajbmeb-1072	106	40	in	in	ADP
ajbmeb-1072	106	41	bayelsa	bayelsa	PROPN
ajbmeb-1072	106	42	state	state	NOUN
ajbmeb-1072	106	43	,	,	PUNCT
ajbmeb-1072	106	44	which	which	PRON
ajbmeb-1072	106	45	are	be	AUX
ajbmeb-1072	106	46	mtn	mtn	PROPN
ajbmeb-1072	106	47	,	,	PUNCT
ajbmeb-1072	106	48	globacom	globacom	PROPN
ajbmeb-1072	106	49	,	,	PUNCT
ajbmeb-1072	106	50	airtel	airtel	NOUN
ajbmeb-1072	106	51	and	and	CCONJ
ajbmeb-1072	106	52	9mobile	9mobile	NOUN
ajbmeb-1072	106	53	.	.	PUNCT
ajbmeb-1072	107	1	we	we	PRON
ajbmeb-1072	107	2	chose	choose	VERB
ajbmeb-1072	107	3	the	the	DET
ajbmeb-1072	107	4	telecommunication	telecommunication	NOUN
ajbmeb-1072	107	5	sector	sector	NOUN
ajbmeb-1072	107	6	for	for	ADP
ajbmeb-1072	107	7	the	the	DET
ajbmeb-1072	107	8	following	follow	VERB
ajbmeb-1072	107	9	reasons	reason	NOUN
ajbmeb-1072	107	10	:	:	PUNCT
ajbmeb-1072	107	11	first	first	ADV
ajbmeb-1072	107	12	,	,	PUNCT
ajbmeb-1072	107	13	the	the	DET
ajbmeb-1072	107	14	sector	sector	NOUN
ajbmeb-1072	107	15	is	be	AUX
ajbmeb-1072	107	16	one	one	NUM
ajbmeb-1072	107	17	the	the	DET
ajbmeb-1072	107	18	growing	grow	VERB
ajbmeb-1072	107	19	sectors	sector	NOUN
ajbmeb-1072	107	20	in	in	ADP
ajbmeb-1072	107	21	nigeria	nigeria	PROPN
ajbmeb-1072	107	22	,	,	PUNCT
ajbmeb-1072	107	23	secondly	secondly	ADV
ajbmeb-1072	107	24	,	,	PUNCT
ajbmeb-1072	107	25	the	the	DET
ajbmeb-1072	107	26	sector	sector	NOUN
ajbmeb-1072	107	27	is	be	AUX
ajbmeb-1072	107	28	associated	associate	VERB
ajbmeb-1072	107	29	with	with	ADP
ajbmeb-1072	107	30	quality	quality	NOUN
ajbmeb-1072	107	31	work	work	NOUN
ajbmeb-1072	107	32	processes	process	NOUN
ajbmeb-1072	107	33	,	,	PUNCT
ajbmeb-1072	107	34	thirdly	thirdly	ADV
ajbmeb-1072	107	35	,	,	PUNCT
ajbmeb-1072	107	36	the	the	DET
ajbmeb-1072	107	37	sector	sector	NOUN
ajbmeb-1072	107	38	has	have	VERB
ajbmeb-1072	107	39	a	a	DET
ajbmeb-1072	107	40	strong	strong	ADJ
ajbmeb-1072	107	41	potential	potential	NOUN
ajbmeb-1072	107	42	of	of	ADP
ajbmeb-1072	107	43	turning	turn	VERB
ajbmeb-1072	107	44	nigeria	nigeria	PROPN
ajbmeb-1072	107	45	into	into	ADP
ajbmeb-1072	107	46	an	an	DET
ajbmeb-1072	107	47	economic	economic	ADJ
ajbmeb-1072	107	48	hub	hub	NOUN
ajbmeb-1072	107	49	in	in	ADP
ajbmeb-1072	107	50	africa	africa	PROPN
ajbmeb-1072	107	51	.	.	PUNCT
ajbmeb-1072	108	1	more	more	ADV
ajbmeb-1072	108	2	so	so	ADV
ajbmeb-1072	108	3	,	,	PUNCT
ajbmeb-1072	108	4	surveying	surveying	NOUN
ajbmeb-1072	108	5	would	would	AUX
ajbmeb-1072	108	6	enable	enable	VERB
ajbmeb-1072	108	7	this	this	DET
ajbmeb-1072	108	8	study	study	NOUN
ajbmeb-1072	108	9	collect	collect	VERB
ajbmeb-1072	108	10	data	datum	NOUN
ajbmeb-1072	108	11	and	and	CCONJ
ajbmeb-1072	108	12	generalized	generalize	VERB
ajbmeb-1072	108	13	reliable	reliable	ADJ
ajbmeb-1072	108	14	and	and	CCONJ
ajbmeb-1072	108	15	valid	valid	ADJ
ajbmeb-1072	108	16	outcomes	outcome	NOUN
ajbmeb-1072	108	17	(	(	PUNCT
ajbmeb-1072	108	18	saunders	saunder	NOUN
ajbmeb-1072	108	19	et	et	PROPN
ajbmeb-1072	108	20	al	al	PROPN
ajbmeb-1072	108	21	.	.	PROPN
ajbmeb-1072	108	22	2009	2009	NUM
ajbmeb-1072	108	23	;	;	PUNCT
ajbmeb-1072	108	24	sekarau	sekarau	NOUN
ajbmeb-1072	108	25	and	and	CCONJ
ajbmeb-1072	108	26	bougie	bougie	NOUN
ajbmeb-1072	108	27	,	,	PUNCT
ajbmeb-1072	108	28	2010	2010	NUM
ajbmeb-1072	108	29	;	;	PUNCT
ajbmeb-1072	108	30	bryman	bryman	NOUN
ajbmeb-1072	108	31	and	and	CCONJ
ajbmeb-1072	108	32	bell	bell	NOUN
ajbmeb-1072	108	33	,	,	PUNCT
ajbmeb-1072	108	34	2011	2011	NUM
ajbmeb-1072	108	35	)	)	PUNCT
ajbmeb-1072	108	36	.	.	PUNCT
ajbmeb-1072	109	1	so	so	ADV
ajbmeb-1072	109	2	,	,	PUNCT
ajbmeb-1072	109	3	both	both	CCONJ
ajbmeb-1072	109	4	quantitative	quantitative	ADJ
ajbmeb-1072	109	5	and	and	CCONJ
ajbmeb-1072	109	6	qualitative	qualitative	ADJ
ajbmeb-1072	109	7	data	datum	NOUN
ajbmeb-1072	109	8	were	be	AUX
ajbmeb-1072	109	9	collected	collect	VERB
ajbmeb-1072	109	10	and	and	CCONJ
ajbmeb-1072	109	11	analyzed	analyze	VERB
ajbmeb-1072	109	12	in	in	SCONJ
ajbmeb-1072	109	13	order	order	NOUN
ajbmeb-1072	109	14	examine	examine	VERB
ajbmeb-1072	109	15	fully	fully	ADV
ajbmeb-1072	109	16	the	the	DET
ajbmeb-1072	109	17	relationship	relationship	NOUN
ajbmeb-1072	109	18	between	between	ADP
ajbmeb-1072	109	19	tqm	tqm	ADJ
ajbmeb-1072	109	20	implementation	implementation	NOUN
ajbmeb-1072	109	21	and	and	CCONJ
ajbmeb-1072	109	22	organisational	organisational	ADJ
ajbmeb-1072	109	23	performance	performance	NOUN
ajbmeb-1072	109	24	.	.	PUNCT
ajbmeb-1072	110	1	the	the	DET
ajbmeb-1072	110	2	dimensions	dimension	NOUN
ajbmeb-1072	110	3	of	of	ADP
ajbmeb-1072	110	4	tqm	tqm	PROPN
ajbmeb-1072	110	5	identified	identify	VERB
ajbmeb-1072	110	6	for	for	ADP
ajbmeb-1072	110	7	the	the	DET
ajbmeb-1072	110	8	study	study	NOUN
ajbmeb-1072	110	9	were	be	AUX
ajbmeb-1072	110	10	measure	measure	NOUN
ajbmeb-1072	110	11	through	through	ADP
ajbmeb-1072	110	12	questionnaires	questionnaire	NOUN
ajbmeb-1072	110	13	and	and	CCONJ
ajbmeb-1072	110	14	personal	personal	ADJ
ajbmeb-1072	110	15	interviews	interview	NOUN
ajbmeb-1072	110	16	.	.	PUNCT
ajbmeb-1072	111	1	the	the	DET
ajbmeb-1072	111	2	questionnaire	questionnaire	NOUN
ajbmeb-1072	111	3	development	development	NOUN
ajbmeb-1072	111	4	followed	follow	VERB
ajbmeb-1072	111	5	the	the	DET
ajbmeb-1072	111	6	process	process	NOUN
ajbmeb-1072	111	7	recommended	recommend	VERB
ajbmeb-1072	111	8	by	by	ADP
ajbmeb-1072	111	9	(	(	PUNCT
ajbmeb-1072	111	10	yin	yin	PROPN
ajbmeb-1072	111	11	,	,	PUNCT
ajbmeb-1072	111	12	2003	2003	NUM
ajbmeb-1072	111	13	;	;	PUNCT
ajbmeb-1072	111	14	creswell	creswell	PROPN
ajbmeb-1072	111	15	,	,	PUNCT
ajbmeb-1072	111	16	2009	2009	NUM
ajbmeb-1072	111	17	;	;	PUNCT
ajbmeb-1072	111	18	saunders	saunders	PROPN
ajbmeb-1072	111	19	et	et	PROPN
ajbmeb-1072	111	20	al	al	PROPN
ajbmeb-1072	111	21	.	.	PROPN
ajbmeb-1072	111	22	2009	2009	NUM
ajbmeb-1072	111	23	)	)	PUNCT
ajbmeb-1072	111	24	,	,	PUNCT
ajbmeb-1072	111	25	either	either	CCONJ
ajbmeb-1072	111	26	trialed	triale	VERB
ajbmeb-1072	111	27	,	,	PUNCT
ajbmeb-1072	111	28	modified	modified	ADJ
ajbmeb-1072	111	29	and	and	CCONJ
ajbmeb-1072	111	30	then	then	ADV
ajbmeb-1072	111	31	distribution	distribution	NOUN
ajbmeb-1072	111	32	.	.	PUNCT
ajbmeb-1072	112	1	therefore	therefore	ADV
ajbmeb-1072	112	2	,	,	PUNCT
ajbmeb-1072	112	3	sixpoint	sixpoint	ADJ
ajbmeb-1072	112	4	likert	likert	NOUN
ajbmeb-1072	112	5	scales	scale	NOUN
ajbmeb-1072	112	6	(	(	PUNCT
ajbmeb-1072	112	7	strongly	strongly	ADV
ajbmeb-1072	112	8	disagree	disagree	VERB
ajbmeb-1072	112	9	,	,	PUNCT
ajbmeb-1072	112	10	disagree	disagree	VERB
ajbmeb-1072	112	11	,	,	PUNCT
ajbmeb-1072	112	12	slightly	slightly	ADV
ajbmeb-1072	112	13	disagree	disagree	VERB
ajbmeb-1072	112	14	,	,	PUNCT
ajbmeb-1072	112	15	slightly	slightly	ADV
ajbmeb-1072	112	16	agree	agree	VERB
ajbmeb-1072	112	17	,	,	PUNCT
ajbmeb-1072	112	18	and	and	CCONJ
ajbmeb-1072	112	19	strongly	strongly	ADV
ajbmeb-1072	112	20	agree	agree	VERB
ajbmeb-1072	112	21	)	)	PUNCT
ajbmeb-1072	112	22	were	be	AUX
ajbmeb-1072	112	23	used	use	VERB
ajbmeb-1072	112	24	in	in	ADP
ajbmeb-1072	112	25	formatting	format	VERB
ajbmeb-1072	112	26	the	the	DET
ajbmeb-1072	112	27	questionnaire	questionnaire	NOUN
ajbmeb-1072	112	28	.	.	PUNCT
ajbmeb-1072	113	1	the	the	DET
ajbmeb-1072	113	2	instruments	instrument	NOUN
ajbmeb-1072	113	3	for	for	ADP
ajbmeb-1072	113	4	the	the	DET
ajbmeb-1072	113	5	study	study	NOUN
ajbmeb-1072	113	6	were	be	AUX
ajbmeb-1072	113	7	adopted	adopt	VERB
ajbmeb-1072	113	8	from	from	ADP
ajbmeb-1072	113	9	critical	critical	ADJ
ajbmeb-1072	113	10	tqm	tqm	PROPN
ajbmeb-1072	113	11	construct	construct	NOUN
ajbmeb-1072	113	12	,	,	PUNCT
ajbmeb-1072	113	13	management	management	NOUN
ajbmeb-1072	113	14	skills	skill	NOUN
ajbmeb-1072	113	15	profile	profile	NOUN
ajbmeb-1072	113	16	(	(	PUNCT
ajbmeb-1072	113	17	msp	msp	PROPN
ajbmeb-1072	113	18	)	)	PUNCT
ajbmeb-1072	113	19	by	by	ADP
ajbmeb-1072	113	20	personnel	personnel	NOUN
ajbmeb-1072	113	21	decisions	decision	NOUN
ajbmeb-1072	113	22	international	international	ADJ
ajbmeb-1072	113	23	and	and	CCONJ
ajbmeb-1072	113	24	tqm	tqm	ADJ
ajbmeb-1072	113	25	top	top	ADJ
ajbmeb-1072	113	26	management	management	NOUN
ajbmeb-1072	113	27	support	support	NOUN
ajbmeb-1072	113	28	quality	quality	NOUN
ajbmeb-1072	113	29	data	datum	NOUN
ajbmeb-1072	113	30	and	and	CCONJ
ajbmeb-1072	113	31	reporting	reporting	NOUN
ajbmeb-1072	113	32	process	process	NOUN
ajbmeb-1072	113	33	flow	flow	NOUN
ajbmeb-1072	113	34	management	management	NOUN
ajbmeb-1072	113	35	training	training	NOUN
ajbmeb-1072	113	36	for	for	ADP
ajbmeb-1072	113	37	quality	quality	NOUN
ajbmeb-1072	113	38	customer	customer	NOUN
ajbmeb-1072	113	39	relationship	relationship	NOUN
ajbmeb-1072	113	40	organisational	organisational	ADJ
ajbmeb-1072	113	41	performance	performance	NOUN
ajbmeb-1072	113	42	american	american	PROPN
ajbmeb-1072	113	43	journal	journal	PROPN
ajbmeb-1072	113	44	of	of	ADP
ajbmeb-1072	113	45	business	business	NOUN
ajbmeb-1072	113	46	management	management	NOUN
ajbmeb-1072	113	47	,	,	PUNCT
ajbmeb-1072	113	48	economics	economic	NOUN
ajbmeb-1072	113	49	and	and	CCONJ
ajbmeb-1072	113	50	banking	banking	NOUN
ajbmeb-1072	113	51	volume	volume	NOUN
ajbmeb-1072	113	52	14	14	NUM
ajbmeb-1072	113	53	july	july	PROPN
ajbmeb-1072	113	54	,	,	PUNCT
ajbmeb-1072	113	55	2023	2023	NUM
ajbmeb-1072	113	56	p	p	NOUN
ajbmeb-1072	113	57	a	a	DET
ajbmeb-1072	113	58	g	g	NOUN
ajbmeb-1072	113	59	e	e	NOUN
ajbmeb-1072	113	60	|	|	ADV
ajbmeb-1072	113	61	62	62	NUM
ajbmeb-1072	113	62	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	113	63	organisational	organisational	ADJ
ajbmeb-1072	113	64	commitment	commitment	NOUN
ajbmeb-1072	113	65	questionnaire	questionnaire	NOUN
ajbmeb-1072	113	66	(	(	PUNCT
ajbmeb-1072	113	67	ocq	ocq	NOUN
ajbmeb-1072	113	68	)	)	PUNCT
ajbmeb-1072	113	69	porter	porter	NOUN
ajbmeb-1072	113	70	and	and	CCONJ
ajbmeb-1072	113	71	smith	smith	PROPN
ajbmeb-1072	113	72	,	,	PUNCT
ajbmeb-1072	113	73	1970	1970	NUM
ajbmeb-1072	113	74	;	;	PUNCT
ajbmeb-1072	113	75	sevy	sevy	PROPN
ajbmeb-1072	113	76	et	et	PROPN
ajbmeb-1072	113	77	al	al	PROPN
ajbmeb-1072	113	78	.	.	PROPN
ajbmeb-1072	113	79	,	,	PUNCT
ajbmeb-1072	113	80	1985	1985	NUM
ajbmeb-1072	113	81	;	;	PUNCT
ajbmeb-1072	113	82	hofstede	hofstede	PROPN
ajbmeb-1072	113	83	et	et	PROPN
ajbmeb-1072	113	84	al	al	PROPN
ajbmeb-1072	113	85	.	.	PROPN
ajbmeb-1072	113	86	1990	1990	NUM
ajbmeb-1072	113	87	)	)	PUNCT
ajbmeb-1072	113	88	,	,	PUNCT
ajbmeb-1072	113	89	descried	descry	VERB
ajbmeb-1072	113	90	as	as	ADP
ajbmeb-1072	113	91	unidimensionality	unidimensionality	NOUN
ajbmeb-1072	113	92	of	of	ADP
ajbmeb-1072	113	93	constructs	construct	NOUN
ajbmeb-1072	113	94	.	.	PUNCT
ajbmeb-1072	114	1	table	table	NOUN
ajbmeb-1072	114	2	2	2	NUM
ajbmeb-1072	114	3	:	:	PUNCT
ajbmeb-1072	114	4	analysis	analysis	NOUN
ajbmeb-1072	114	5	s	s	PROPN
ajbmeb-1072	114	6	/	/	SYM
ajbmeb-1072	114	7	n	n	NOUN
ajbmeb-1072	114	8	scales	scale	VERB
ajbmeb-1072	114	9	number	number	NOUN
ajbmeb-1072	114	10	of	of	ADP
ajbmeb-1072	114	11	items	item	NOUN
ajbmeb-1072	114	12	deleted	delete	VERB
ajbmeb-1072	114	13	number	number	NOUN
ajbmeb-1072	114	14	value	value	NOUN
ajbmeb-1072	114	15	of	of	ADP
ajbmeb-1072	114	16	cronbach	cronbach	NOUN
ajbmeb-1072	114	17	’s	’s	PART
ajbmeb-1072	114	18	alpha	alpha	NOUN
ajbmeb-1072	114	19	1	1	NUM
ajbmeb-1072	114	20	top	top	NOUN
ajbmeb-1072	114	21	management	management	NOUN
ajbmeb-1072	114	22	support	support	NOUN
ajbmeb-1072	114	23	10	10	NUM
ajbmeb-1072	114	24	no	no	DET
ajbmeb-1072	114	25	0.839	0.839	NUM
ajbmeb-1072	114	26	2	2	NUM
ajbmeb-1072	114	27	quality	quality	NOUN
ajbmeb-1072	114	28	data	datum	NOUN
ajbmeb-1072	114	29	and	and	CCONJ
ajbmeb-1072	114	30	reporting	report	VERB
ajbmeb-1072	114	31	10	10	NUM
ajbmeb-1072	114	32	no	no	DET
ajbmeb-1072	114	33	0.855	0.855	NUM
ajbmeb-1072	114	34	3	3	NUM
ajbmeb-1072	114	35	process	process	NOUN
ajbmeb-1072	114	36	flow	flow	NOUN
ajbmeb-1072	114	37	management	management	NOUN
ajbmeb-1072	114	38	8	8	NUM
ajbmeb-1072	114	39	1	1	NUM
ajbmeb-1072	114	40	0.839	0.839	NUM
ajbmeb-1072	114	41	4	4	NUM
ajbmeb-1072	114	42	training	training	NOUN
ajbmeb-1072	114	43	for	for	ADP
ajbmeb-1072	114	44	quality	quality	NOUN
ajbmeb-1072	114	45	10	10	NUM
ajbmeb-1072	114	46	no	no	DET
ajbmeb-1072	114	47	0.839	0.839	NUM
ajbmeb-1072	114	48	5	5	NUM
ajbmeb-1072	114	49	customer	customer	NOUN
ajbmeb-1072	114	50	relationship	relationship	NOUN
ajbmeb-1072	114	51	8	8	NUM
ajbmeb-1072	114	52	no	no	DET
ajbmeb-1072	114	53	0.790	0.790	NUM
ajbmeb-1072	114	54	table	table	NOUN
ajbmeb-1072	114	55	3	3	NUM
ajbmeb-1072	114	56	:	:	PUNCT
ajbmeb-1072	114	57	questionnaire	questionnaire	NOUN
ajbmeb-1072	114	58	response	response	NOUN
ajbmeb-1072	114	59	rate	rate	NOUN
ajbmeb-1072	114	60	s	s	PROPN
ajbmeb-1072	114	61	/	/	SYM
ajbmeb-1072	114	62	n	n	NOUN
ajbmeb-1072	114	63	questionnaire	questionnaire	NOUN
ajbmeb-1072	114	64	distribution	distribution	NOUN
ajbmeb-1072	114	65	no	no	PRON
ajbmeb-1072	114	66	of	of	ADP
ajbmeb-1072	114	67	quest	quest	NOUN
ajbmeb-1072	114	68	percentage	percentage	NOUN
ajbmeb-1072	114	69	1	1	NUM
ajbmeb-1072	114	70	number	number	NOUN
ajbmeb-1072	114	71	of	of	ADP
ajbmeb-1072	114	72	questionnaires	questionnaire	NOUN
ajbmeb-1072	114	73	distributed	distribute	VERB
ajbmeb-1072	114	74	200	200	NUM
ajbmeb-1072	114	75	100	100	NUM
ajbmeb-1072	114	76	%	%	NOUN
ajbmeb-1072	114	77	2	2	NUM
ajbmeb-1072	114	78	number	number	NOUN
ajbmeb-1072	114	79	of	of	ADP
ajbmeb-1072	114	80	questionnaires	questionnaire	NOUN
ajbmeb-1072	114	81	returned	return	VERB
ajbmeb-1072	114	82	188	188	NUM
ajbmeb-1072	114	83	94	94	NUM
ajbmeb-1072	114	84	%	%	NOUN
ajbmeb-1072	114	85	3	3	NUM
ajbmeb-1072	114	86	number	number	NOUN
ajbmeb-1072	114	87	of	of	ADP
ajbmeb-1072	114	88	invalid	invalid	ADJ
ajbmeb-1072	114	89	questionnaires	questionnaire	NOUN
ajbmeb-1072	114	90	1	1	NUM
ajbmeb-1072	114	91	0.5	0.5	NUM
ajbmeb-1072	114	92	%	%	NOUN
ajbmeb-1072	114	93	4	4	NUM
ajbmeb-1072	114	94	number	number	NOUN
ajbmeb-1072	114	95	of	of	ADP
ajbmeb-1072	114	96	valid	valid	ADJ
ajbmeb-1072	114	97	questionnaires	questionnaire	NOUN
ajbmeb-1072	114	98	186	186	NUM
ajbmeb-1072	114	99	93	93	NUM
ajbmeb-1072	114	100	%	%	NOUN
ajbmeb-1072	114	101	correlation	correlation	NOUN
ajbmeb-1072	114	102	analysis	analysis	NOUN
ajbmeb-1072	114	103	is	be	AUX
ajbmeb-1072	114	104	considered	consider	VERB
ajbmeb-1072	114	105	to	to	PART
ajbmeb-1072	114	106	help	help	VERB
ajbmeb-1072	114	107	to	to	ADP
ajbmeb-1072	114	108	describing	describe	VERB
ajbmeb-1072	114	109	the	the	DET
ajbmeb-1072	114	110	strength	strength	NOUN
ajbmeb-1072	114	111	and	and	CCONJ
ajbmeb-1072	114	112	direction	direction	NOUN
ajbmeb-1072	114	113	of	of	ADP
ajbmeb-1072	114	114	the	the	DET
ajbmeb-1072	114	115	relationship	relationship	NOUN
ajbmeb-1072	114	116	between	between	ADP
ajbmeb-1072	114	117	variables	variable	NOUN
ajbmeb-1072	114	118	as	as	ADP
ajbmeb-1072	114	119	a	a	DET
ajbmeb-1072	114	120	well	well	NOUN
ajbmeb-1072	114	121	as	as	SCONJ
ajbmeb-1072	114	122	provide	provide	VERB
ajbmeb-1072	114	123	initial	initial	ADJ
ajbmeb-1072	114	124	evaluation	evaluation	NOUN
ajbmeb-1072	114	125	to	to	PART
ajbmeb-1072	114	126	see	see	VERB
ajbmeb-1072	114	127	if	if	SCONJ
ajbmeb-1072	114	128	the	the	DET
ajbmeb-1072	114	129	variables	variable	NOUN
ajbmeb-1072	114	130	are	be	AUX
ajbmeb-1072	114	131	related	relate	VERB
ajbmeb-1072	114	132	to	to	ADP
ajbmeb-1072	114	133	one	one	NUM
ajbmeb-1072	114	134	another	another	DET
ajbmeb-1072	114	135	(	(	PUNCT
ajbmeb-1072	114	136	field	field	NOUN
ajbmeb-1072	114	137	,	,	PUNCT
ajbmeb-1072	114	138	2013	2013	NUM
ajbmeb-1072	114	139	)	)	PUNCT
ajbmeb-1072	114	140	.	.	PUNCT
ajbmeb-1072	115	1	bivariate	bivariate	ADJ
ajbmeb-1072	115	2	correlation	correlation	NOUN
ajbmeb-1072	115	3	analysis	analysis	NOUN
ajbmeb-1072	115	4	of	of	ADP
ajbmeb-1072	115	5	spearman	spearman	NOUN
ajbmeb-1072	115	6	rho	rho	NOUN
ajbmeb-1072	115	7	shows	show	VERB
ajbmeb-1072	115	8	a	a	DET
ajbmeb-1072	115	9	positive	positive	ADJ
ajbmeb-1072	115	10	relationship	relationship	NOUN
ajbmeb-1072	115	11	between	between	ADP
ajbmeb-1072	115	12	top	top	ADJ
ajbmeb-1072	115	13	management	management	NOUN
ajbmeb-1072	115	14	support	support	NOUN
ajbmeb-1072	115	15	(	(	PUNCT
ajbmeb-1072	115	16	r	r	NOUN
ajbmeb-1072	115	17	=	=	SYM
ajbmeb-1072	115	18	0.756	0.756	NUM
ajbmeb-1072	115	19	)	)	PUNCT
ajbmeb-1072	115	20	,	,	PUNCT
ajbmeb-1072	115	21	quality	quality	NOUN
ajbmeb-1072	115	22	data	datum	NOUN
ajbmeb-1072	115	23	and	and	CCONJ
ajbmeb-1072	115	24	reporting	reporting	NOUN
ajbmeb-1072	115	25	(	(	PUNCT
ajbmeb-1072	115	26	r	r	NOUN
ajbmeb-1072	115	27	=	=	NOUN
ajbmeb-1072	115	28	0.701	0.701	NUM
ajbmeb-1072	115	29	)	)	PUNCT
ajbmeb-1072	115	30	,	,	PUNCT
ajbmeb-1072	115	31	process	process	NOUN
ajbmeb-1072	115	32	flow	flow	NOUN
ajbmeb-1072	115	33	management	management	NOUN
ajbmeb-1072	115	34	(	(	PUNCT
ajbmeb-1072	115	35	r	r	NOUN
ajbmeb-1072	115	36	=	=	NOUN
ajbmeb-1072	115	37	0.802	0.802	NUM
ajbmeb-1072	115	38	)	)	PUNCT
ajbmeb-1072	115	39	,	,	PUNCT
ajbmeb-1072	115	40	training	training	NOUN
ajbmeb-1072	115	41	for	for	ADP
ajbmeb-1072	115	42	quality	quality	NOUN
ajbmeb-1072	115	43	(	(	PUNCT
ajbmeb-1072	115	44	r	r	NOUN
ajbmeb-1072	115	45	=	=	SYM
ajbmeb-1072	115	46	0.743	0.743	NUM
ajbmeb-1072	115	47	)	)	PUNCT
ajbmeb-1072	115	48	,	,	PUNCT
ajbmeb-1072	115	49	and	and	CCONJ
ajbmeb-1072	115	50	customers	customer	NOUN
ajbmeb-1072	115	51	relationship	relationship	NOUN
ajbmeb-1072	115	52	(	(	PUNCT
ajbmeb-1072	115	53	r	r	NOUN
ajbmeb-1072	115	54	=	=	NOUN
ajbmeb-1072	115	55	0.827	0.827	NUM
ajbmeb-1072	115	56	)	)	PUNCT
ajbmeb-1072	115	57	with	with	ADP
ajbmeb-1072	115	58	organisational	organisational	ADJ
ajbmeb-1072	115	59	performance	performance	NOUN
ajbmeb-1072	115	60	.	.	PUNCT
ajbmeb-1072	116	1	this	this	DET
ajbmeb-1072	116	2	result	result	NOUN
ajbmeb-1072	116	3	is	be	AUX
ajbmeb-1072	116	4	in	in	ADP
ajbmeb-1072	116	5	line	line	NOUN
ajbmeb-1072	116	6	with	with	ADP
ajbmeb-1072	116	7	relevant	relevant	ADJ
ajbmeb-1072	116	8	literature	literature	NOUN
ajbmeb-1072	116	9	which	which	PRON
ajbmeb-1072	116	10	indicates	indicate	VERB
ajbmeb-1072	116	11	that	that	SCONJ
ajbmeb-1072	116	12	these	these	DET
ajbmeb-1072	116	13	tqm	tqm	ADJ
ajbmeb-1072	116	14	variables	variable	NOUN
ajbmeb-1072	116	15	have	have	VERB
ajbmeb-1072	116	16	relationship	relationship	NOUN
ajbmeb-1072	116	17	with	with	ADP
ajbmeb-1072	116	18	organisational	organisational	ADJ
ajbmeb-1072	116	19	growth	growth	NOUN
ajbmeb-1072	116	20	,	,	PUNCT
ajbmeb-1072	116	21	performance	performance	NOUN
ajbmeb-1072	116	22	and	and	CCONJ
ajbmeb-1072	116	23	success	success	NOUN
ajbmeb-1072	116	24	(	(	PUNCT
ajbmeb-1072	116	25	muhammad	muhammad	NOUN
ajbmeb-1072	116	26	,	,	PUNCT
ajbmeb-1072	116	27	2918	2918	NUM
ajbmeb-1072	116	28	;	;	PUNCT
ajbmeb-1072	116	29	abu	abu	PROPN
ajbmeb-1072	116	30	saa	saa	PROPN
ajbmeb-1072	116	31	et	et	PROPN
ajbmeb-1072	116	32	al	al	PROPN
ajbmeb-1072	116	33	.	.	PROPN
ajbmeb-1072	116	34	2019	2019	NUM
ajbmeb-1072	116	35	)	)	PUNCT
ajbmeb-1072	116	36	.	.	PUNCT
ajbmeb-1072	117	1	on	on	ADP
ajbmeb-1072	117	2	the	the	DET
ajbmeb-1072	117	3	other	other	ADJ
ajbmeb-1072	117	4	hand	hand	NOUN
ajbmeb-1072	117	5	,	,	PUNCT
ajbmeb-1072	117	6	the	the	DET
ajbmeb-1072	117	7	summary	summary	NOUN
ajbmeb-1072	117	8	of	of	ADP
ajbmeb-1072	117	9	regression	regression	NOUN
ajbmeb-1072	117	10	analysis	analysis	NOUN
ajbmeb-1072	117	11	indicated	indicate	VERB
ajbmeb-1072	117	12	that	that	SCONJ
ajbmeb-1072	117	13	top	top	ADJ
ajbmeb-1072	117	14	management	management	NOUN
ajbmeb-1072	117	15	support	support	NOUN
ajbmeb-1072	117	16	(	(	PUNCT
ajbmeb-1072	117	17	β	β	X
ajbmeb-1072	117	18	=	=	SYM
ajbmeb-1072	117	19	0.219	0.219	NUM
ajbmeb-1072	117	20	,	,	PUNCT
ajbmeb-1072	117	21	p	p	X
ajbmeb-1072	117	22	<	<	X
ajbmeb-1072	117	23	0.001	0.001	NUM
ajbmeb-1072	117	24	)	)	PUNCT
ajbmeb-1072	117	25	,	,	PUNCT
ajbmeb-1072	117	26	quality	quality	NOUN
ajbmeb-1072	117	27	data	datum	NOUN
ajbmeb-1072	117	28	and	and	CCONJ
ajbmeb-1072	117	29	reporting	reporting	NOUN
ajbmeb-1072	117	30	(	(	PUNCT
ajbmeb-1072	117	31	β	β	X
ajbmeb-1072	117	32	=	=	SYM
ajbmeb-1072	117	33	-0.357	-0.357	ADJ
ajbmeb-1072	117	34	,	,	PUNCT
ajbmeb-1072	117	35	p	p	X
ajbmeb-1072	117	36	<	<	X
ajbmeb-1072	117	37	0.001	0.001	NUM
ajbmeb-1072	117	38	)	)	PUNCT
ajbmeb-1072	117	39	,	,	PUNCT
ajbmeb-1072	117	40	process	process	NOUN
ajbmeb-1072	117	41	flow	flow	NOUN
ajbmeb-1072	117	42	management	management	NOUN
ajbmeb-1072	117	43	(	(	PUNCT
ajbmeb-1072	117	44	β	β	X
ajbmeb-1072	117	45	=	=	NUM
ajbmeb-1072	117	46	0.424	0.424	NUM
ajbmeb-1072	117	47	,	,	PUNCT
ajbmeb-1072	117	48	p	p	X
ajbmeb-1072	117	49	<	<	X
ajbmeb-1072	117	50	0.001	0.001	NUM
ajbmeb-1072	117	51	)	)	PUNCT
ajbmeb-1072	117	52	,	,	PUNCT
ajbmeb-1072	117	53	training	training	NOUN
ajbmeb-1072	117	54	for	for	ADP
ajbmeb-1072	117	55	quality	quality	NOUN
ajbmeb-1072	117	56	(	(	PUNCT
ajbmeb-1072	117	57	β	β	X
ajbmeb-1072	117	58	=	=	SYM
ajbmeb-1072	117	59	0.240	0.240	NUM
ajbmeb-1072	117	60	,	,	PUNCT
ajbmeb-1072	117	61	p	p	X
ajbmeb-1072	117	62	<	<	X
ajbmeb-1072	117	63	0.001	0.001	NUM
ajbmeb-1072	117	64	)	)	PUNCT
ajbmeb-1072	117	65	and	and	CCONJ
ajbmeb-1072	117	66	customer	customer	NOUN
ajbmeb-1072	117	67	relationship	relationship	NOUN
ajbmeb-1072	117	68	(	(	PUNCT
ajbmeb-1072	117	69	β	β	X
ajbmeb-1072	117	70	=	=	SYM
ajbmeb-1072	117	71	0.077	0.077	NUM
ajbmeb-1072	117	72	,	,	PUNCT
ajbmeb-1072	117	73	0.137	0.137	NUM
ajbmeb-1072	117	74	)	)	PUNCT
ajbmeb-1072	117	75	on	on	ADP
ajbmeb-1072	117	76	performance	performance	NOUN
ajbmeb-1072	117	77	.	.	PUNCT
ajbmeb-1072	118	1	the	the	DET
ajbmeb-1072	118	2	regression	regression	NOUN
ajbmeb-1072	118	3	result	result	NOUN
ajbmeb-1072	118	4	indicates	indicate	VERB
ajbmeb-1072	118	5	that	that	SCONJ
ajbmeb-1072	118	6	top	top	ADJ
ajbmeb-1072	118	7	management	management	NOUN
ajbmeb-1072	118	8	and	and	CCONJ
ajbmeb-1072	118	9	training	training	NOUN
ajbmeb-1072	118	10	for	for	ADP
ajbmeb-1072	118	11	quality	quality	NOUN
ajbmeb-1072	118	12	have	have	VERB
ajbmeb-1072	118	13	the	the	DET
ajbmeb-1072	118	14	highest	high	ADJ
ajbmeb-1072	118	15	impact	impact	NOUN
ajbmeb-1072	118	16	on	on	ADP
ajbmeb-1072	118	17	organisational	organisational	ADJ
ajbmeb-1072	118	18	performance	performance	NOUN
ajbmeb-1072	118	19	in	in	ADP
ajbmeb-1072	118	20	the	the	DET
ajbmeb-1072	118	21	nigerian	nigerian	ADJ
ajbmeb-1072	118	22	telecommunication	telecommunication	NOUN
ajbmeb-1072	118	23	sector	sector	NOUN
ajbmeb-1072	118	24	.	.	PUNCT
ajbmeb-1072	119	1	managerial	managerial	ADJ
ajbmeb-1072	119	2	implications	implication	NOUN
ajbmeb-1072	119	3	and	and	CCONJ
ajbmeb-1072	119	4	conclusion	conclusion	VERB
ajbmeb-1072	119	5	the	the	DET
ajbmeb-1072	119	6	findings	finding	NOUN
ajbmeb-1072	119	7	of	of	ADP
ajbmeb-1072	119	8	the	the	DET
ajbmeb-1072	119	9	study	study	NOUN
ajbmeb-1072	119	10	reveal	reveal	VERB
ajbmeb-1072	119	11	that	that	SCONJ
ajbmeb-1072	119	12	the	the	DET
ajbmeb-1072	119	13	tqm	tqm	PROPN
ajbmeb-1072	119	14	have	have	VERB
ajbmeb-1072	119	15	a	a	DET
ajbmeb-1072	119	16	positive	positive	ADJ
ajbmeb-1072	119	17	effect	effect	NOUN
ajbmeb-1072	119	18	on	on	ADP
ajbmeb-1072	119	19	organisational	organisational	ADJ
ajbmeb-1072	119	20	performance	performance	NOUN
ajbmeb-1072	119	21	especially	especially	ADV
ajbmeb-1072	119	22	in	in	ADP
ajbmeb-1072	119	23	organisations	organisation	NOUN
ajbmeb-1072	119	24	in	in	ADP
ajbmeb-1072	119	25	the	the	DET
ajbmeb-1072	119	26	nigerian	nigerian	ADJ
ajbmeb-1072	119	27	telecommunication	telecommunication	NOUN
ajbmeb-1072	119	28	sector	sector	NOUN
ajbmeb-1072	119	29	.	.	PUNCT
ajbmeb-1072	120	1	the	the	DET
ajbmeb-1072	120	2	result	result	NOUN
ajbmeb-1072	120	3	indicates	indicate	VERB
ajbmeb-1072	120	4	that	that	SCONJ
ajbmeb-1072	120	5	top	top	ADJ
ajbmeb-1072	120	6	management	management	NOUN
ajbmeb-1072	120	7	support	support	NOUN
ajbmeb-1072	120	8	(	(	PUNCT
ajbmeb-1072	120	9	β	β	X
ajbmeb-1072	120	10	=	=	SYM
ajbmeb-1072	120	11	0.219	0.219	NUM
ajbmeb-1072	120	12	,	,	PUNCT
ajbmeb-1072	120	13	p	p	X
ajbmeb-1072	120	14	<	<	X
ajbmeb-1072	120	15	0.001	0.001	NUM
ajbmeb-1072	120	16	)	)	PUNCT
ajbmeb-1072	120	17	and	and	CCONJ
ajbmeb-1072	120	18	training	training	NOUN
ajbmeb-1072	120	19	for	for	ADP
ajbmeb-1072	120	20	quality	quality	NOUN
ajbmeb-1072	120	21	(	(	PUNCT
ajbmeb-1072	120	22	β	β	X
ajbmeb-1072	120	23	=	=	SYM
ajbmeb-1072	120	24	0.240	0.240	NUM
ajbmeb-1072	120	25	,	,	PUNCT
ajbmeb-1072	120	26	p	p	X
ajbmeb-1072	120	27	<	<	X
ajbmeb-1072	120	28	0.001	0.001	NUM
ajbmeb-1072	120	29	)	)	PUNCT
ajbmeb-1072	120	30	have	have	VERB
ajbmeb-1072	120	31	the	the	DET
ajbmeb-1072	120	32	highest	high	ADJ
ajbmeb-1072	120	33	effects	effect	NOUN
ajbmeb-1072	120	34	on	on	ADP
ajbmeb-1072	120	35	performance	performance	NOUN
ajbmeb-1072	120	36	,	,	PUNCT
ajbmeb-1072	120	37	while	while	SCONJ
ajbmeb-1072	120	38	customer	customer	NOUN
ajbmeb-1072	120	39	relationship	relationship	NOUN
ajbmeb-1072	120	40	has	have	VERB
ajbmeb-1072	120	41	low	low	ADJ
ajbmeb-1072	120	42	effect	effect	NOUN
ajbmeb-1072	120	43	(	(	PUNCT
ajbmeb-1072	120	44	β	β	X
ajbmeb-1072	120	45	=	=	SYM
ajbmeb-1072	120	46	0.077	0.077	NUM
ajbmeb-1072	120	47	,	,	PUNCT
ajbmeb-1072	120	48	0.137	0.137	NUM
ajbmeb-1072	120	49	)	)	PUNCT
ajbmeb-1072	120	50	,	,	PUNCT
ajbmeb-1072	120	51	on	on	ADP
ajbmeb-1072	120	52	performance	performance	NOUN
ajbmeb-1072	120	53	in	in	ADP
ajbmeb-1072	120	54	this	this	DET
ajbmeb-1072	120	55	study	study	NOUN
ajbmeb-1072	120	56	.	.	PUNCT
ajbmeb-1072	121	1	this	this	PRON
ajbmeb-1072	121	2	shows	show	VERB
ajbmeb-1072	121	3	that	that	SCONJ
ajbmeb-1072	121	4	tqm	tqm	ADJ
ajbmeb-1072	121	5	strategy	strategy	NOUN
ajbmeb-1072	121	6	provides	provide	VERB
ajbmeb-1072	121	7	better	well	ADJ
ajbmeb-1072	121	8	services	service	NOUN
ajbmeb-1072	121	9	required	require	VERB
ajbmeb-1072	121	10	for	for	ADP
ajbmeb-1072	121	11	increased	increase	VERB
ajbmeb-1072	121	12	organisational	organisational	ADJ
ajbmeb-1072	121	13	performance	performance	NOUN
ajbmeb-1072	121	14	in	in	ADP
ajbmeb-1072	121	15	developing	develop	VERB
ajbmeb-1072	121	16	nations	nation	NOUN
ajbmeb-1072	121	17	such	such	ADJ
ajbmeb-1072	121	18	as	as	ADP
ajbmeb-1072	121	19	nigeria	nigeria	PROPN
ajbmeb-1072	121	20	.	.	PUNCT
ajbmeb-1072	122	1	the	the	DET
ajbmeb-1072	122	2	result	result	NOUN
ajbmeb-1072	122	3	equally	equally	ADV
ajbmeb-1072	122	4	shows	show	VERB
ajbmeb-1072	122	5	that	that	SCONJ
ajbmeb-1072	122	6	the	the	DET
ajbmeb-1072	122	7	most	most	ADV
ajbmeb-1072	122	8	important	important	ADJ
ajbmeb-1072	122	9	variable	variable	NOUN
ajbmeb-1072	122	10	found	find	VERB
ajbmeb-1072	122	11	in	in	ADP
ajbmeb-1072	122	12	this	this	DET
ajbmeb-1072	122	13	study	study	NOUN
ajbmeb-1072	122	14	were	be	AUX
ajbmeb-1072	122	15	top	top	ADJ
ajbmeb-1072	122	16	management	management	NOUN
ajbmeb-1072	122	17	support	support	NOUN
ajbmeb-1072	122	18	and	and	CCONJ
ajbmeb-1072	122	19	training	training	NOUN
ajbmeb-1072	122	20	for	for	ADP
ajbmeb-1072	122	21	quality	quality	NOUN
ajbmeb-1072	122	22	.	.	PUNCT
ajbmeb-1072	123	1	the	the	DET
ajbmeb-1072	123	2	other	other	ADJ
ajbmeb-1072	123	3	variables	variable	NOUN
ajbmeb-1072	123	4	are	be	AUX
ajbmeb-1072	123	5	important	important	ADJ
ajbmeb-1072	123	6	,	,	PUNCT
ajbmeb-1072	123	7	but	but	CCONJ
ajbmeb-1072	123	8	this	this	DET
ajbmeb-1072	123	9	study	study	NOUN
ajbmeb-1072	123	10	found	find	VERB
ajbmeb-1072	123	11	top	top	ADJ
ajbmeb-1072	123	12	management	management	NOUN
ajbmeb-1072	123	13	support	support	NOUN
ajbmeb-1072	123	14	and	and	CCONJ
ajbmeb-1072	123	15	training	training	NOUN
ajbmeb-1072	123	16	for	for	ADP
ajbmeb-1072	123	17	quality	quality	NOUN
ajbmeb-1072	123	18	as	as	ADP
ajbmeb-1072	123	19	the	the	DET
ajbmeb-1072	123	20	most	most	ADV
ajbmeb-1072	123	21	important	important	ADJ
ajbmeb-1072	123	22	variable	variable	NOUN
ajbmeb-1072	123	23	for	for	ADP
ajbmeb-1072	123	24	this	this	DET
ajbmeb-1072	123	25	study	study	NOUN
ajbmeb-1072	123	26	.	.	PUNCT
ajbmeb-1072	124	1	american	american	PROPN
ajbmeb-1072	124	2	journal	journal	PROPN
ajbmeb-1072	124	3	of	of	ADP
ajbmeb-1072	124	4	business	business	NOUN
ajbmeb-1072	124	5	management	management	NOUN
ajbmeb-1072	124	6	,	,	PUNCT
ajbmeb-1072	124	7	economics	economic	NOUN
ajbmeb-1072	124	8	and	and	CCONJ
ajbmeb-1072	124	9	banking	banking	NOUN
ajbmeb-1072	124	10	volume	volume	NOUN
ajbmeb-1072	124	11	14	14	NUM
ajbmeb-1072	124	12	july	july	PROPN
ajbmeb-1072	124	13	,	,	PUNCT
ajbmeb-1072	124	14	2023	2023	NUM
ajbmeb-1072	124	15	p	p	NOUN
ajbmeb-1072	124	16	a	a	DET
ajbmeb-1072	124	17	g	g	NOUN
ajbmeb-1072	124	18	e	e	NOUN
ajbmeb-1072	124	19	|	|	ADV
ajbmeb-1072	124	20	63	63	NUM
ajbmeb-1072	124	21	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	125	1	this	this	PRON
ajbmeb-1072	125	2	shows	show	VERB
ajbmeb-1072	125	3	that	that	SCONJ
ajbmeb-1072	125	4	the	the	DET
ajbmeb-1072	125	5	characteristics	characteristic	NOUN
ajbmeb-1072	125	6	of	of	ADP
ajbmeb-1072	125	7	top	top	ADJ
ajbmeb-1072	125	8	management	management	NOUN
ajbmeb-1072	125	9	support	support	NOUN
ajbmeb-1072	125	10	should	should	AUX
ajbmeb-1072	125	11	appreciated	appreciate	VERB
ajbmeb-1072	125	12	when	when	SCONJ
ajbmeb-1072	125	13	adopting	adopt	VERB
ajbmeb-1072	125	14	tqm	tqm	PROPN
ajbmeb-1072	125	15	to	to	PART
ajbmeb-1072	125	16	increase	increase	VERB
ajbmeb-1072	125	17	performance	performance	NOUN
ajbmeb-1072	125	18	.	.	PUNCT
ajbmeb-1072	126	1	this	this	PRON
ajbmeb-1072	126	2	means	mean	VERB
ajbmeb-1072	126	3	that	that	SCONJ
ajbmeb-1072	126	4	organisational	organisational	ADJ
ajbmeb-1072	126	5	leaders	leader	NOUN
ajbmeb-1072	126	6	must	must	AUX
ajbmeb-1072	126	7	accept	accept	VERB
ajbmeb-1072	126	8	quality	quality	NOUN
ajbmeb-1072	126	9	responsibility	responsibility	NOUN
ajbmeb-1072	126	10	,	,	PUNCT
ajbmeb-1072	126	11	support	support	VERB
ajbmeb-1072	126	12	a	a	DET
ajbmeb-1072	126	13	long	long	ADJ
ajbmeb-1072	126	14	term	term	NOUN
ajbmeb-1072	126	15	quality	quality	NOUN
ajbmeb-1072	126	16	improvement	improvement	NOUN
ajbmeb-1072	126	17	process	process	NOUN
ajbmeb-1072	126	18	and	and	CCONJ
ajbmeb-1072	126	19	monitor	monitor	VERB
ajbmeb-1072	126	20	all	all	PRON
ajbmeb-1072	126	21	provide	provide	VERB
ajbmeb-1072	126	22	a	a	DET
ajbmeb-1072	126	23	quality	quality	NOUN
ajbmeb-1072	126	24	feedback	feedback	NOUN
ajbmeb-1072	126	25	performance	performance	NOUN
ajbmeb-1072	126	26	process	process	NOUN
ajbmeb-1072	126	27	.	.	PUNCT
ajbmeb-1072	127	1	on	on	ADP
ajbmeb-1072	127	2	training	training	NOUN
ajbmeb-1072	127	3	for	for	ADP
ajbmeb-1072	127	4	quality	quality	NOUN
ajbmeb-1072	127	5	,	,	PUNCT
ajbmeb-1072	127	6	the	the	DET
ajbmeb-1072	127	7	findings	finding	NOUN
ajbmeb-1072	127	8	indicated	indicate	VERB
ajbmeb-1072	127	9	that	that	SCONJ
ajbmeb-1072	127	10	training	training	NOUN
ajbmeb-1072	127	11	of	of	ADP
ajbmeb-1072	127	12	personnel	personnel	NOUN
ajbmeb-1072	127	13	plays	play	VERB
ajbmeb-1072	127	14	significant	significant	ADJ
ajbmeb-1072	127	15	role	role	NOUN
ajbmeb-1072	127	16	in	in	ADP
ajbmeb-1072	127	17	moving	move	VERB
ajbmeb-1072	127	18	organisations	organisation	NOUN
ajbmeb-1072	127	19	forward	forward	ADV
ajbmeb-1072	127	20	.	.	PUNCT
ajbmeb-1072	128	1	it	it	PRON
ajbmeb-1072	128	2	shows	show	VERB
ajbmeb-1072	128	3	that	that	SCONJ
ajbmeb-1072	128	4	those	those	PRON
ajbmeb-1072	128	5	responsible	responsible	ADJ
ajbmeb-1072	128	6	for	for	ADP
ajbmeb-1072	128	7	quality	quality	NOUN
ajbmeb-1072	128	8	process	process	NOUN
ajbmeb-1072	128	9	implementation	implementation	NOUN
ajbmeb-1072	128	10	should	should	AUX
ajbmeb-1072	128	11	be	be	AUX
ajbmeb-1072	128	12	given	give	VERB
ajbmeb-1072	128	13	advanced	advanced	ADJ
ajbmeb-1072	128	14	training	training	NOUN
ajbmeb-1072	128	15	techniques	technique	NOUN
ajbmeb-1072	128	16	,	,	PUNCT
ajbmeb-1072	128	17	training	training	NOUN
ajbmeb-1072	128	18	in	in	ADP
ajbmeb-1072	128	19	statistical	statistical	ADJ
ajbmeb-1072	128	20	techniques	technique	NOUN
ajbmeb-1072	128	21	,	,	PUNCT
ajbmeb-1072	128	22	work	work	NOUN
ajbmeb-1072	128	23	skill	skill	NOUN
ajbmeb-1072	128	24	training	training	NOUN
ajbmeb-1072	128	25	,	,	PUNCT
ajbmeb-1072	128	26	data	datum	NOUN
ajbmeb-1072	128	27	process	process	NOUN
ajbmeb-1072	128	28	and	and	CCONJ
ajbmeb-1072	128	29	analysis	analysis	NOUN
ajbmeb-1072	128	30	etc	etc	X
ajbmeb-1072	128	31	.	.	X
ajbmeb-1072	128	32	,	,	PUNCT
ajbmeb-1072	128	33	to	to	PART
ajbmeb-1072	128	34	enable	enable	VERB
ajbmeb-1072	128	35	them	they	PRON
ajbmeb-1072	128	36	fit	fit	ADJ
ajbmeb-1072	128	37	into	into	ADP
ajbmeb-1072	128	38	proper	proper	ADJ
ajbmeb-1072	128	39	quality	quality	NOUN
ajbmeb-1072	128	40	workplace	workplace	NOUN
ajbmeb-1072	128	41	.	.	PUNCT
ajbmeb-1072	129	1	so	so	ADV
ajbmeb-1072	129	2	managers	manager	NOUN
ajbmeb-1072	129	3	in	in	ADP
ajbmeb-1072	129	4	the	the	DET
ajbmeb-1072	129	5	telecommunication	telecommunication	NOUN
ajbmeb-1072	129	6	industry	industry	NOUN
ajbmeb-1072	129	7	in	in	ADP
ajbmeb-1072	129	8	nigeria	nigeria	PROPN
ajbmeb-1072	129	9	needs	need	VERB
ajbmeb-1072	129	10	to	to	PART
ajbmeb-1072	129	11	understand	understand	VERB
ajbmeb-1072	129	12	that	that	SCONJ
ajbmeb-1072	129	13	values	value	NOUN
ajbmeb-1072	129	14	of	of	ADP
ajbmeb-1072	129	15	tqm	tqm	NUM
ajbmeb-1072	129	16	especially	especially	ADV
ajbmeb-1072	129	17	top	top	ADJ
ajbmeb-1072	129	18	management	management	NOUN
ajbmeb-1072	129	19	support	support	NOUN
ajbmeb-1072	129	20	or	or	CCONJ
ajbmeb-1072	129	21	commitment	commitment	NOUN
ajbmeb-1072	129	22	,	,	PUNCT
ajbmeb-1072	129	23	and	and	CCONJ
ajbmeb-1072	129	24	training	training	NOUN
ajbmeb-1072	129	25	for	for	ADP
ajbmeb-1072	129	26	quality	quality	NOUN
ajbmeb-1072	129	27	will	will	AUX
ajbmeb-1072	129	28	help	help	VERB
ajbmeb-1072	129	29	them	they	PRON
ajbmeb-1072	129	30	understand	understand	VERB
ajbmeb-1072	129	31	the	the	DET
ajbmeb-1072	129	32	tqm	tqm	ADJ
ajbmeb-1072	129	33	implementation	implementation	NOUN
ajbmeb-1072	129	34	.	.	PUNCT
ajbmeb-1072	130	1	the	the	DET
ajbmeb-1072	130	2	findings	finding	NOUN
ajbmeb-1072	130	3	equally	equally	ADV
ajbmeb-1072	130	4	shows	show	VERB
ajbmeb-1072	130	5	that	that	PRON
ajbmeb-1072	130	6	manager	manager	NOUN
ajbmeb-1072	130	7	in	in	ADP
ajbmeb-1072	130	8	the	the	DET
ajbmeb-1072	130	9	telecommunication	telecommunication	NOUN
ajbmeb-1072	130	10	selected	select	VERB
ajbmeb-1072	130	11	for	for	ADP
ajbmeb-1072	130	12	the	the	DET
ajbmeb-1072	130	13	study	study	NOUN
ajbmeb-1072	130	14	have	have	VERB
ajbmeb-1072	130	15	low	low	ADJ
ajbmeb-1072	130	16	capacity	capacity	NOUN
ajbmeb-1072	130	17	of	of	ADP
ajbmeb-1072	130	18	quality	quality	NOUN
ajbmeb-1072	130	19	data	datum	NOUN
ajbmeb-1072	130	20	processing	processing	NOUN
ajbmeb-1072	130	21	,	,	PUNCT
ajbmeb-1072	130	22	process	process	NOUN
ajbmeb-1072	130	23	flow	flow	NOUN
ajbmeb-1072	130	24	management	management	NOUN
ajbmeb-1072	130	25	and	and	CCONJ
ajbmeb-1072	130	26	customer	customer	NOUN
ajbmeb-1072	130	27	relationship	relationship	NOUN
ajbmeb-1072	130	28	,	,	PUNCT
ajbmeb-1072	130	29	which	which	PRON
ajbmeb-1072	130	30	is	be	AUX
ajbmeb-1072	130	31	in	in	ADP
ajbmeb-1072	130	32	contrary	contrary	ADJ
ajbmeb-1072	130	33	to	to	ADP
ajbmeb-1072	130	34	the	the	DET
ajbmeb-1072	130	35	literature	literature	NOUN
ajbmeb-1072	130	36	which	which	PRON
ajbmeb-1072	130	37	clarified	clarify	VERB
ajbmeb-1072	130	38	process	process	NOUN
ajbmeb-1072	130	39	flow	flow	NOUN
ajbmeb-1072	130	40	management	management	NOUN
ajbmeb-1072	130	41	,	,	PUNCT
ajbmeb-1072	130	42	quality	quality	NOUN
ajbmeb-1072	130	43	data	datum	NOUN
ajbmeb-1072	130	44	and	and	CCONJ
ajbmeb-1072	130	45	reporting	reporting	NOUN
ajbmeb-1072	130	46	as	as	ADV
ajbmeb-1072	130	47	well	well	ADV
ajbmeb-1072	130	48	customer	customer	NOUN
ajbmeb-1072	130	49	relationship	relationship	NOUN
ajbmeb-1072	130	50	as	as	SCONJ
ajbmeb-1072	130	51	core	core	NOUN
ajbmeb-1072	130	52	values	value	NOUN
ajbmeb-1072	130	53	to	to	PART
ajbmeb-1072	130	54	be	be	AUX
ajbmeb-1072	130	55	considered	consider	VERB
ajbmeb-1072	130	56	when	when	SCONJ
ajbmeb-1072	130	57	adopting	adopt	VERB
ajbmeb-1072	130	58	and	and	CCONJ
ajbmeb-1072	130	59	implementing	implement	VERB
ajbmeb-1072	130	60	tqm	tqm	PROPN
ajbmeb-1072	130	61	(	(	PUNCT
ajbmeb-1072	130	62	oakland	oakland	PROPN
ajbmeb-1072	130	63	2014	2014	NUM
ajbmeb-1072	130	64	;	;	PUNCT
ajbmeb-1072	130	65	okorie	okorie	ADV
ajbmeb-1072	130	66	,	,	PUNCT
ajbmeb-1072	130	67	2016	2016	NUM
ajbmeb-1072	130	68	;	;	PUNCT
ajbmeb-1072	130	69	al	al	PROPN
ajbmeb-1072	130	70	-	-	PUNCT
ajbmeb-1072	130	71	kayed	kaye	VERB
ajbmeb-1072	130	72	et	et	PROPN
ajbmeb-1072	130	73	al	al	PROPN
ajbmeb-1072	130	74	.	.	PROPN
ajbmeb-1072	130	75	2020	2020	NUM
ajbmeb-1072	130	76	.	.	PUNCT
ajbmeb-1072	131	1	so	so	ADV
ajbmeb-1072	131	2	,	,	PUNCT
ajbmeb-1072	131	3	a	a	DET
ajbmeb-1072	131	4	continue	continue	VERB
ajbmeb-1072	131	5	adherence	adherence	NOUN
ajbmeb-1072	131	6	to	to	ADP
ajbmeb-1072	131	7	other	other	ADJ
ajbmeb-1072	131	8	values	value	NOUN
ajbmeb-1072	131	9	that	that	PRON
ajbmeb-1072	131	10	are	be	AUX
ajbmeb-1072	131	11	non	non	X
ajbmeb-1072	131	12	tqm	tqm	ADJ
ajbmeb-1072	131	13	implicated	implicate	VERB
ajbmeb-1072	131	14	would	would	AUX
ajbmeb-1072	131	15	not	not	PART
ajbmeb-1072	131	16	contribute	contribute	VERB
ajbmeb-1072	131	17	to	to	ADP
ajbmeb-1072	131	18	effective	effective	ADJ
ajbmeb-1072	131	19	tqm	tqm	ADJ
ajbmeb-1072	131	20	implementation	implementation	NOUN
ajbmeb-1072	131	21	,	,	PUNCT
ajbmeb-1072	131	22	therefore	therefore	ADV
ajbmeb-1072	131	23	,	,	PUNCT
ajbmeb-1072	131	24	effective	effective	ADJ
ajbmeb-1072	131	25	tqm	tqm	ADJ
ajbmeb-1072	131	26	implementation	implementation	NOUN
ajbmeb-1072	131	27	requires	require	VERB
ajbmeb-1072	131	28	an	an	DET
ajbmeb-1072	131	29	increased	increased	ADJ
ajbmeb-1072	131	30	level	level	NOUN
ajbmeb-1072	131	31	of	of	ADP
ajbmeb-1072	131	32	commitment	commitment	NOUN
ajbmeb-1072	131	33	,	,	PUNCT
ajbmeb-1072	131	34	adequate	adequate	ADJ
ajbmeb-1072	131	35	quality	quality	NOUN
ajbmeb-1072	131	36	data	datum	NOUN
ajbmeb-1072	131	37	and	and	CCONJ
ajbmeb-1072	131	38	reporting	reporting	NOUN
ajbmeb-1072	131	39	,	,	PUNCT
ajbmeb-1072	131	40	property	property	NOUN
ajbmeb-1072	131	41	flow	flow	NOUN
ajbmeb-1072	131	42	of	of	ADP
ajbmeb-1072	131	43	management	management	NOUN
ajbmeb-1072	131	44	process	process	NOUN
ajbmeb-1072	131	45	,	,	PUNCT
ajbmeb-1072	131	46	provide	provide	VERB
ajbmeb-1072	131	47	adequate	adequate	ADJ
ajbmeb-1072	131	48	training	training	NOUN
ajbmeb-1072	131	49	that	that	PRON
ajbmeb-1072	131	50	matches	match	VERB
ajbmeb-1072	131	51	the	the	DET
ajbmeb-1072	131	52	job	job	NOUN
ajbmeb-1072	131	53	and	and	CCONJ
ajbmeb-1072	131	54	ensure	ensure	VERB
ajbmeb-1072	131	55	required	required	ADJ
ajbmeb-1072	131	56	customer	customer	NOUN
ajbmeb-1072	131	57	relationship	relationship	NOUN
ajbmeb-1072	131	58	.	.	PUNCT
ajbmeb-1072	132	1	in	in	ADP
ajbmeb-1072	132	2	conclusion	conclusion	NOUN
ajbmeb-1072	132	3	,	,	PUNCT
ajbmeb-1072	132	4	this	this	DET
ajbmeb-1072	132	5	study	study	NOUN
ajbmeb-1072	132	6	reconnoitered	reconnoiter	VERB
ajbmeb-1072	132	7	and	and	CCONJ
ajbmeb-1072	132	8	discovered	discover	VERB
ajbmeb-1072	132	9	values	value	NOUN
ajbmeb-1072	132	10	of	of	ADP
ajbmeb-1072	132	11	tqm	tqm	PROPN
ajbmeb-1072	132	12	required	require	VERB
ajbmeb-1072	132	13	for	for	ADP
ajbmeb-1072	132	14	performance	performance	NOUN
ajbmeb-1072	132	15	improvement	improvement	NOUN
ajbmeb-1072	132	16	.	.	PUNCT
ajbmeb-1072	133	1	the	the	DET
ajbmeb-1072	133	2	theoretical	theoretical	ADJ
ajbmeb-1072	133	3	contribution	contribution	NOUN
ajbmeb-1072	133	4	and	and	CCONJ
ajbmeb-1072	133	5	practical	practical	ADJ
ajbmeb-1072	133	6	implications	implication	NOUN
ajbmeb-1072	133	7	of	of	ADP
ajbmeb-1072	133	8	the	the	DET
ajbmeb-1072	133	9	study	study	NOUN
ajbmeb-1072	133	10	have	have	AUX
ajbmeb-1072	133	11	been	be	AUX
ajbmeb-1072	133	12	highlighted	highlight	VERB
ajbmeb-1072	133	13	.	.	PUNCT
ajbmeb-1072	134	1	the	the	DET
ajbmeb-1072	134	2	study	study	NOUN
ajbmeb-1072	134	3	affirmed	affirm	VERB
ajbmeb-1072	134	4	that	that	SCONJ
ajbmeb-1072	134	5	staff	staff	NOUN
ajbmeb-1072	134	6	development	development	NOUN
ajbmeb-1072	134	7	from	from	ADP
ajbmeb-1072	134	8	training	training	NOUN
ajbmeb-1072	134	9	must	must	AUX
ajbmeb-1072	134	10	persist	persist	VERB
ajbmeb-1072	134	11	from	from	ADP
ajbmeb-1072	134	12	time	time	NOUN
ajbmeb-1072	134	13	to	to	ADP
ajbmeb-1072	134	14	time	time	NOUN
ajbmeb-1072	134	15	,	,	PUNCT
ajbmeb-1072	134	16	to	to	PART
ajbmeb-1072	134	17	enable	enable	VERB
ajbmeb-1072	134	18	such	such	ADJ
ajbmeb-1072	134	19	organisation	organisation	NOUN
ajbmeb-1072	134	20	catch	catch	VERB
ajbmeb-1072	134	21	up	up	ADP
ajbmeb-1072	134	22	with	with	ADP
ajbmeb-1072	134	23	modern	modern	ADJ
ajbmeb-1072	134	24	requirements	requirement	NOUN
ajbmeb-1072	134	25	in	in	ADP
ajbmeb-1072	134	26	the	the	DET
ajbmeb-1072	134	27	industry	industry	NOUN
ajbmeb-1072	134	28	.	.	PUNCT
ajbmeb-1072	135	1	strategies	strategy	NOUN
ajbmeb-1072	135	2	for	for	ADP
ajbmeb-1072	135	3	customer	customer	NOUN
ajbmeb-1072	135	4	relations	relation	NOUN
ajbmeb-1072	135	5	must	must	AUX
ajbmeb-1072	135	6	adequately	adequately	ADV
ajbmeb-1072	135	7	considered	consider	VERB
ajbmeb-1072	135	8	in	in	ADP
ajbmeb-1072	135	9	order	order	NOUN
ajbmeb-1072	135	10	to	to	PART
ajbmeb-1072	135	11	satisfy	satisfy	VERB
ajbmeb-1072	135	12	targeted	targeted	ADJ
ajbmeb-1072	135	13	customers	customer	NOUN
ajbmeb-1072	135	14	.	.	PUNCT
ajbmeb-1072	136	1	references	reference	NOUN
ajbmeb-1072	136	2	1	1	NUM
ajbmeb-1072	136	3	.	.	PUNCT
ajbmeb-1072	137	1	abdul	abdul	PROPN
ajbmeb-1072	137	2	,	,	PUNCT
ajbmeb-1072	137	3	o.	o.	PROPN
ajbmeb-1072	137	4	s.	s.	PROPN
ajbmeb-1072	137	5	(	(	PUNCT
ajbmeb-1072	137	6	2018	2018	NUM
ajbmeb-1072	137	7	)	)	PUNCT
ajbmeb-1072	137	8	.	.	PUNCT
ajbmeb-1072	138	1	an	an	DET
ajbmeb-1072	138	2	overview	overview	NOUN
ajbmeb-1072	138	3	of	of	ADP
ajbmeb-1072	138	4	the	the	DET
ajbmeb-1072	138	5	relationship	relationship	NOUN
ajbmeb-1072	138	6	between	between	ADP
ajbmeb-1072	138	7	total	total	ADJ
ajbmeb-1072	138	8	quality	quality	NOUN
ajbmeb-1072	138	9	management	management	NOUN
ajbmeb-1072	138	10	and	and	CCONJ
ajbmeb-1072	138	11	employee	employee	NOUN
ajbmeb-1072	138	12	performance	performance	NOUN
ajbmeb-1072	138	13	in	in	ADP
ajbmeb-1072	138	14	a	a	DET
ajbmeb-1072	138	15	selected	select	VERB
ajbmeb-1072	138	16	nigerian	nigerian	ADJ
ajbmeb-1072	138	17	company	company	NOUN
ajbmeb-1072	138	18	.	.	PUNCT
ajbmeb-1072	139	1	texila	texila	PROPN
ajbmeb-1072	139	2	international	international	ADJ
ajbmeb-1072	139	3	journal	journal	PROPN
ajbmeb-1072	139	4	of	of	ADP
ajbmeb-1072	139	5	management	management	NOUN
ajbmeb-1072	139	6	,	,	PUNCT
ajbmeb-1072	139	7	4(1	4(1	NOUN
ajbmeb-1072	139	8	)	)	PUNCT
ajbmeb-1072	139	9	,	,	PUNCT
ajbmeb-1072	139	10	1	1	NUM
ajbmeb-1072	139	11	-	-	SYM
ajbmeb-1072	139	12	9	9	NUM
ajbmeb-1072	139	13	2	2	NUM
ajbmeb-1072	139	14	.	.	PUNCT
ajbmeb-1072	140	1	abu	abu	PROPN
ajbmeb-1072	140	2	saa	saa	PROPN
ajbmeb-1072	140	3	,	,	PUNCT
ajbmeb-1072	140	4	j.	j.	PROPN
ajbmeb-1072	140	5	wehbe	wehbe	PROPN
ajbmeb-1072	140	6	,	,	PUNCT
ajbmeb-1072	140	7	d.	d.	PROPN
ajbmeb-1072	140	8	&	&	CCONJ
ajbmeb-1072	140	9	klopp	klopp	PROPN
ajbmeb-1072	140	10	,	,	PUNCT
ajbmeb-1072	140	11	m	m	PROPN
ajbmeb-1072	140	12	(	(	PUNCT
ajbmeb-1072	140	13	2019	2019	NUM
ajbmeb-1072	140	14	)	)	PUNCT
ajbmeb-1072	140	15	.	.	PUNCT
ajbmeb-1072	141	1	total	total	ADJ
ajbmeb-1072	141	2	quality	quality	NOUN
ajbmeb-1072	141	3	management	management	NOUN
ajbmeb-1072	141	4	implementation	implementation	NOUN
ajbmeb-1072	141	5	barriers	barrier	NOUN
ajbmeb-1072	141	6	of	of	ADP
ajbmeb-1072	141	7	at	at	ADP
ajbmeb-1072	141	8	palestine	palestine	PROPN
ajbmeb-1072	141	9	technical	technical	PROPN
ajbmeb-1072	141	10	university	university	PROPN
ajbmeb-1072	141	11	from	from	ADP
ajbmeb-1072	141	12	teaching	teach	VERB
ajbmeb-1072	141	13	staff	staff	NOUN
ajbmeb-1072	141	14	perspective	perspective	NOUN
ajbmeb-1072	141	15	.	.	PUNCT
ajbmeb-1072	142	1	international	international	ADJ
ajbmeb-1072	142	2	journal	journal	NOUN
ajbmeb-1072	142	3	of	of	ADP
ajbmeb-1072	142	4	quality	quality	NOUN
ajbmeb-1072	142	5	assurance	assurance	NOUN
ajbmeb-1072	142	6	,	,	PUNCT
ajbmeb-1072	142	7	2(1	2(1	NUM
ajbmeb-1072	142	8	)	)	PUNCT
ajbmeb-1072	142	9	,	,	PUNCT
ajbmeb-1072	142	10	81	81	NUM
ajbmeb-1072	142	11	-	-	SYM
ajbmeb-1072	142	12	90	90	NUM
ajbmeb-1072	142	13	.	.	PUNCT
ajbmeb-1072	143	1	3	3	X
ajbmeb-1072	143	2	.	.	X
ajbmeb-1072	143	3	al	al	PROPN
ajbmeb-1072	143	4	-	-	PUNCT
ajbmeb-1072	143	5	kayed	kayed	PROPN
ajbmeb-1072	143	6	,	,	PUNCT
ajbmeb-1072	143	7	r.	r.	PROPN
ajbmeb-1072	143	8	i	i	PROPN
ajbmeb-1072	143	9	&	&	CCONJ
ajbmeb-1072	143	10	al	al	PROPN
ajbmeb-1072	143	11	-	-	PUNCT
ajbmeb-1072	143	12	tahrawi	tahrawi	PROPN
ajbmeb-1072	143	13	,	,	PUNCT
ajbmeb-1072	143	14	m.	m.	NOUN
ajbmeb-1072	143	15	h	h	PROPN
ajbmeb-1072	143	16	(	(	PUNCT
ajbmeb-1072	143	17	2020	2020	NUM
ajbmeb-1072	143	18	)	)	PUNCT
ajbmeb-1072	143	19	.	.	PUNCT
ajbmeb-1072	144	1	barriers	barrier	NOUN
ajbmeb-1072	144	2	facing	face	VERB
ajbmeb-1072	144	3	total	total	ADJ
ajbmeb-1072	144	4	quality	quality	NOUN
ajbmeb-1072	144	5	management	management	NOUN
ajbmeb-1072	144	6	principles	principle	NOUN
ajbmeb-1072	144	7	implementation	implementation	NOUN
ajbmeb-1072	144	8	at	at	ADP
ajbmeb-1072	144	9	princess	princess	PROPN
ajbmeb-1072	144	10	alia	alia	PROPN
ajbmeb-1072	144	11	university	university	PROPN
ajbmeb-1072	144	12	college	college	PROPN
ajbmeb-1072	144	13	/	/	SYM
ajbmeb-1072	144	14	al	al	PROPN
ajbmeb-1072	144	15	-	-	PUNCT
ajbmeb-1072	144	16	balqa	balqa	NOUN
ajbmeb-1072	144	17	applied	apply	VERB
ajbmeb-1072	144	18	university	university	NOUN
ajbmeb-1072	144	19	from	from	ADP
ajbmeb-1072	144	20	teaching	teach	VERB
ajbmeb-1072	144	21	staff	staff	NOUN
ajbmeb-1072	144	22	perspective	perspective	NOUN
ajbmeb-1072	144	23	.	.	PUNCT
ajbmeb-1072	145	1	multicultural	multicultural	ADJ
ajbmeb-1072	145	2	education	education	NOUN
ajbmeb-1072	145	3	,	,	PUNCT
ajbmeb-1072	145	4	6(4	6(4	NUM
ajbmeb-1072	145	5	)	)	PUNCT
ajbmeb-1072	145	6	,	,	PUNCT
ajbmeb-1072	145	7	247	247	NUM
ajbmeb-1072	145	8	-	-	SYM
ajbmeb-1072	145	9	258	258	NUM
ajbmeb-1072	145	10	.	.	PUNCT
ajbmeb-1072	146	1	4	4	NUM
ajbmeb-1072	146	2	.	.	X
ajbmeb-1072	146	3	ali	ali	PROPN
ajbmeb-1072	146	4	,	,	PUNCT
ajbmeb-1072	146	5	g.a	g.a	PROPN
ajbmeb-1072	146	6	.	.	PROPN
ajbmeb-1072	146	7	,	,	PUNCT
ajbmeb-1072	146	8	hilman	hilman	PROPN
ajbmeb-1072	146	9	,	,	PUNCT
ajbmeb-1072	146	10	h.	h.	PROPN
ajbmeb-1072	146	11	&	&	CCONJ
ajbmeb-1072	146	12	gorondutse	gorondutse	PROPN
ajbmeb-1072	146	13	,	,	PUNCT
ajbmeb-1072	146	14	a.h	a.h	PROPN
ajbmeb-1072	146	15	.	.	PROPN
ajbmeb-1072	146	16	(	(	PUNCT
ajbmeb-1072	146	17	2020	2020	NUM
ajbmeb-1072	146	18	)	)	PUNCT
ajbmeb-1072	146	19	,	,	PUNCT
ajbmeb-1072	146	20	"	"	PUNCT
ajbmeb-1072	146	21	effect	effect	NOUN
ajbmeb-1072	146	22	of	of	ADP
ajbmeb-1072	146	23	entrepreneurial	entrepreneurial	ADJ
ajbmeb-1072	146	24	orientation	orientation	NOUN
ajbmeb-1072	146	25	,	,	PUNCT
ajbmeb-1072	146	26	market	market	NOUN
ajbmeb-1072	146	27	orientation	orientation	NOUN
ajbmeb-1072	146	28	and	and	CCONJ
ajbmeb-1072	146	29	total	total	ADJ
ajbmeb-1072	146	30	quality	quality	NOUN
ajbmeb-1072	146	31	management	management	NOUN
ajbmeb-1072	146	32	on	on	ADP
ajbmeb-1072	146	33	performance	performance	NOUN
ajbmeb-1072	146	34	:	:	PUNCT
ajbmeb-1072	146	35	evidence	evidence	NOUN
ajbmeb-1072	146	36	from	from	ADP
ajbmeb-1072	146	37	saudi	saudi	ADJ
ajbmeb-1072	146	38	smes	sme	NOUN
ajbmeb-1072	146	39	"	"	PUNCT
ajbmeb-1072	146	40	,	,	PUNCT
ajbmeb-1072	147	1	benchmarking	benchmarke	VERB
ajbmeb-1072	147	2	:	:	PUNCT
ajbmeb-1072	147	3	an	an	DET
ajbmeb-1072	147	4	international	international	ADJ
ajbmeb-1072	147	5	journal	journal	NOUN
ajbmeb-1072	147	6	,	,	PUNCT
ajbmeb-1072	147	7	27	27	NUM
ajbmeb-1072	147	8	(	(	PUNCT
ajbmeb-1072	147	9	4),1503	4),1503	NOUN
ajbmeb-1072	147	10	-	-	PUNCT
ajbmeb-1072	147	11	1531	1531	NUM
ajbmeb-1072	147	12	.	.	PUNCT
ajbmeb-1072	148	1	5	5	NUM
ajbmeb-1072	148	2	.	.	X
ajbmeb-1072	148	3	androwis	androwis	PROPN
ajbmeb-1072	148	4	,	,	PUNCT
ajbmeb-1072	148	5	n.	n.	NOUN
ajbmeb-1072	148	6	,	,	PUNCT
ajbmeb-1072	148	7	sweis	sweis	PROPN
ajbmeb-1072	148	8	,	,	PUNCT
ajbmeb-1072	148	9	r.j	r.j	PROPN
ajbmeb-1072	148	10	.	.	PROPN
ajbmeb-1072	148	11	,	,	PUNCT
ajbmeb-1072	148	12	tarhini	tarhini	NOUN
ajbmeb-1072	148	13	,	,	PUNCT
ajbmeb-1072	148	14	a.	a.	NOUN
ajbmeb-1072	148	15	,	,	PUNCT
ajbmeb-1072	148	16	moarefi	moarefi	PROPN
ajbmeb-1072	148	17	,	,	PUNCT
ajbmeb-1072	148	18	a.	a.	PROPN
ajbmeb-1072	148	19	&	&	CCONJ
ajbmeb-1072	148	20	hosseini	hosseini	PROPN
ajbmeb-1072	148	21	amiri	amiri	PROPN
ajbmeb-1072	148	22	,	,	PUNCT
ajbmeb-1072	148	23	m.	m.	NOUN
ajbmeb-1072	148	24	(	(	PUNCT
ajbmeb-1072	148	25	2018	2018	NUM
ajbmeb-1072	148	26	)	)	PUNCT
ajbmeb-1072	148	27	,	,	PUNCT
ajbmeb-1072	148	28	"	"	PUNCT
ajbmeb-1072	148	29	total	total	ADJ
ajbmeb-1072	148	30	quality	quality	NOUN
ajbmeb-1072	148	31	management	management	NOUN
ajbmeb-1072	148	32	practices	practice	NOUN
ajbmeb-1072	148	33	and	and	CCONJ
ajbmeb-1072	148	34	organizational	organizational	ADJ
ajbmeb-1072	148	35	performance	performance	NOUN
ajbmeb-1072	148	36	in	in	ADP
ajbmeb-1072	148	37	the	the	DET
ajbmeb-1072	148	38	construction	construction	NOUN
ajbmeb-1072	148	39	chemicals	chemical	NOUN
ajbmeb-1072	148	40	companies	company	NOUN
ajbmeb-1072	148	41	in	in	ADP
ajbmeb-1072	148	42	jordan	jordan	PROPN
ajbmeb-1072	148	43	"	"	PUNCT
ajbmeb-1072	148	44	,	,	PUNCT
ajbmeb-1072	148	45	benchmarking	benchmarke	VERB
ajbmeb-1072	148	46	:	:	PUNCT
ajbmeb-1072	148	47	an	an	DET
ajbmeb-1072	148	48	international	international	ADJ
ajbmeb-1072	148	49	journal	journal	NOUN
ajbmeb-1072	148	50	,	,	PUNCT
ajbmeb-1072	148	51	25	25	NUM
ajbmeb-1072	148	52	(	(	PUNCT
ajbmeb-1072	148	53	8)	8)	NUM
ajbmeb-1072	148	54	,	,	PUNCT
ajbmeb-1072	148	55	3180	3180	NUM
ajbmeb-1072	148	56	-	-	SYM
ajbmeb-1072	148	57	3205	3205	NUM
ajbmeb-1072	148	58	.	.	PUNCT
ajbmeb-1072	149	1	6	6	NUM
ajbmeb-1072	149	2	.	.	X
ajbmeb-1072	149	3	asplund	asplund	PROPN
ajbmeb-1072	149	4	,	,	PUNCT
ajbmeb-1072	149	5	k.	k.	PROPN
ajbmeb-1072	149	6	,	,	PUNCT
ajbmeb-1072	149	7	bolander	bolander	PROPN
ajbmeb-1072	149	8	,	,	PUNCT
ajbmeb-1072	149	9	p.	p.	PROPN
ajbmeb-1072	149	10	&	&	CCONJ
ajbmeb-1072	149	11	werr	werr	PROPN
ajbmeb-1072	149	12	,	,	PUNCT
ajbmeb-1072	149	13	a.	a.	NOUN
ajbmeb-1072	149	14	(	(	PUNCT
ajbmeb-1072	149	15	2017	2017	NUM
ajbmeb-1072	149	16	)	)	PUNCT
ajbmeb-1072	149	17	.	.	PUNCT
ajbmeb-1072	150	1	achieving	achieve	VERB
ajbmeb-1072	150	2	strategic	strategic	ADJ
ajbmeb-1072	150	3	change	change	NOUN
ajbmeb-1072	150	4	through	through	ADP
ajbmeb-1072	150	5	performance	performance	NOUN
ajbmeb-1072	150	6	management	management	NOUN
ajbmeb-1072	150	7	:	:	PUNCT
ajbmeb-1072	150	8	the	the	DET
ajbmeb-1072	150	9	role	role	NOUN
ajbmeb-1072	150	10	of	of	ADP
ajbmeb-1072	150	11	identity	identity	NOUN
ajbmeb-1072	150	12	threat	threat	NOUN
ajbmeb-1072	150	13	’	'	PUNCT
ajbmeb-1072	150	14	research	research	NOUN
ajbmeb-1072	150	15	in	in	ADP
ajbmeb-1072	150	16	organizational	organizational	ADJ
ajbmeb-1072	150	17	change	change	NOUN
ajbmeb-1072	150	18	and	and	CCONJ
ajbmeb-1072	150	19	https://www.emerald.com/insight/search?q=gamal%20abdualmajed%20ali	https://www.emerald.com/insight/search?q=gamal%20abdualmajed%20ali	PUNCT
ajbmeb-1072	150	20	https://www.emerald.com/insight/search?q=haim%20hilman	https://www.emerald.com/insight/search?q=haim%20hilman	NOUN
ajbmeb-1072	150	21	https://www.emerald.com/insight/search?q=abdullahi%20hassan%20gorondutse	https://www.emerald.com/insight/search?q=abdullahi%20hassan%20gorondutse	VERB
ajbmeb-1072	150	22	https://www.emerald.com/insight/publication/issn/1463-5771	https://www.emerald.com/insight/publication/issn/1463-5771	NOUN
ajbmeb-1072	151	1	https://www.emerald.com/insight/search?q=neven%20androwis	https://www.emerald.com/insight/search?q=neven%20androwis	PROPN
ajbmeb-1072	151	2	https://www.emerald.com/insight/search?q=rateb%20j.%20sweis	https://www.emerald.com/insight/search?q=rateb%20j.%20sweis	PRON
ajbmeb-1072	151	3	https://www.emerald.com/insight/search?q=ali%20tarhini	https://www.emerald.com/insight/search?q=ali%20tarhini	PROPN
ajbmeb-1072	151	4	https://www.emerald.com/insight/search?q=alireza%20moarefi	https://www.emerald.com/insight/search?q=alireza%20moarefi	PROPN
ajbmeb-1072	151	5	https://www.emerald.com/insight/search?q=mahmood%20hosseini%20amiri	https://www.emerald.com/insight/search?q=mahmood%20hosseini%20amiri	PART
ajbmeb-1072	151	6	https://www.emerald.com/insight/publication/issn/1463-5771	https://www.emerald.com/insight/publication/issn/1463-5771	PROPN
ajbmeb-1072	151	7	https://www.emerald.com/insight/search?q=kajsa%20asplund	https://www.emerald.com/insight/search?q=kajsa%20asplund	PROPN
ajbmeb-1072	151	8	https://www.emerald.com/insight/search?q=pernilla%20bolander	https://www.emerald.com/insight/search?q=pernilla%20bolander	PROPN
ajbmeb-1072	151	9	https://www.emerald.com/insight/search?q=andreas%20werr	https://www.emerald.com/insight/search?q=andreas%20werr	PROPN
ajbmeb-1072	151	10	american	american	ADJ
ajbmeb-1072	151	11	journal	journal	NOUN
ajbmeb-1072	151	12	of	of	ADP
ajbmeb-1072	151	13	business	business	NOUN
ajbmeb-1072	151	14	management	management	NOUN
ajbmeb-1072	151	15	,	,	PUNCT
ajbmeb-1072	151	16	economics	economic	NOUN
ajbmeb-1072	151	17	and	and	CCONJ
ajbmeb-1072	151	18	banking	banking	NOUN
ajbmeb-1072	151	19	volume	volume	NOUN
ajbmeb-1072	151	20	14	14	NUM
ajbmeb-1072	151	21	july	july	PROPN
ajbmeb-1072	151	22	,	,	PUNCT
ajbmeb-1072	151	23	2023	2023	NUM
ajbmeb-1072	151	24	p	p	NOUN
ajbmeb-1072	151	25	a	a	DET
ajbmeb-1072	151	26	g	g	NOUN
ajbmeb-1072	151	27	e	e	NOUN
ajbmeb-1072	151	28	|	|	ADV
ajbmeb-1072	151	29	64	64	NUM
ajbmeb-1072	151	30	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	151	31	development	development	NOUN
ajbmeb-1072	151	32	(	(	PUNCT
ajbmeb-1072	151	33	research	research	NOUN
ajbmeb-1072	151	34	in	in	ADP
ajbmeb-1072	151	35	organizational	organizational	ADJ
ajbmeb-1072	151	36	change	change	NOUN
ajbmeb-1072	151	37	and	and	CCONJ
ajbmeb-1072	151	38	development	development	NOUN
ajbmeb-1072	151	39	,	,	PUNCT
ajbmeb-1072	151	40	vol	vol	NOUN
ajbmeb-1072	151	41	.	.	PROPN
ajbmeb-1072	151	42	25	25	NUM
ajbmeb-1072	151	43	)	)	PUNCT
ajbmeb-1072	151	44	,	,	PUNCT
ajbmeb-1072	151	45	emerald	emerald	NOUN
ajbmeb-1072	151	46	publishing	publishing	PROPN
ajbmeb-1072	151	47	limited	limit	VERB
ajbmeb-1072	151	48	,	,	PUNCT
ajbmeb-1072	151	49	bingley	bingley	PROPN
ajbmeb-1072	151	50	,	,	PUNCT
ajbmeb-1072	151	51	249	249	NUM
ajbmeb-1072	151	52	-	-	SYM
ajbmeb-1072	151	53	284	284	NUM
ajbmeb-1072	151	54	.	.	PUNCT
ajbmeb-1072	152	1	7	7	X
ajbmeb-1072	152	2	.	.	X
ajbmeb-1072	152	3	bhaskar	bhaskar	NOUN
ajbmeb-1072	152	4	,	,	PUNCT
ajbmeb-1072	152	5	h.l	h.l	PROPN
ajbmeb-1072	152	6	.	.	PROPN
ajbmeb-1072	152	7	(	(	PUNCT
ajbmeb-1072	152	8	2020	2020	NUM
ajbmeb-1072	152	9	)	)	PUNCT
ajbmeb-1072	152	10	.	.	PUNCT
ajbmeb-1072	153	1	establishing	establish	VERB
ajbmeb-1072	153	2	a	a	DET
ajbmeb-1072	153	3	link	link	NOUN
ajbmeb-1072	153	4	among	among	ADP
ajbmeb-1072	153	5	total	total	ADJ
ajbmeb-1072	153	6	quality	quality	NOUN
ajbmeb-1072	153	7	management	management	NOUN
ajbmeb-1072	153	8	,	,	PUNCT
ajbmeb-1072	153	9	market	market	NOUN
ajbmeb-1072	153	10	orientation	orientation	NOUN
ajbmeb-1072	153	11	and	and	CCONJ
ajbmeb-1072	153	12	organizational	organizational	ADJ
ajbmeb-1072	153	13	performance	performance	NOUN
ajbmeb-1072	153	14	:	:	PUNCT
ajbmeb-1072	153	15	an	an	DET
ajbmeb-1072	153	16	empirical	empirical	ADJ
ajbmeb-1072	153	17	investigation	investigation	NOUN
ajbmeb-1072	153	18	"	"	PUNCT
ajbmeb-1072	153	19	,	,	PUNCT
ajbmeb-1072	153	20	the	the	DET
ajbmeb-1072	153	21	tqm	tqm	ADJ
ajbmeb-1072	153	22	journal	journal	NOUN
ajbmeb-1072	153	23	,	,	PUNCT
ajbmeb-1072	153	24	32	32	NUM
ajbmeb-1072	153	25	(	(	PUNCT
ajbmeb-1072	153	26	6	6	NUM
ajbmeb-1072	153	27	)	)	PUNCT
ajbmeb-1072	153	28	,	,	PUNCT
ajbmeb-1072	153	29	1507	1507	NUM
ajbmeb-1072	153	30	-	-	SYM
ajbmeb-1072	153	31	1524	1524	NUM
ajbmeb-1072	153	32	.	.	PUNCT
ajbmeb-1072	154	1	8	8	NUM
ajbmeb-1072	154	2	.	.	X
ajbmeb-1072	154	3	bryman	bryman	NOUN
ajbmeb-1072	154	4	,	,	PUNCT
ajbmeb-1072	154	5	a.	a.	PROPN
ajbmeb-1072	154	6	&	&	CCONJ
ajbmeb-1072	154	7	bell	bell	PROPN
ajbmeb-1072	154	8	,	,	PUNCT
ajbmeb-1072	154	9	e.	e.	PROPN
ajbmeb-1072	154	10	(	(	PUNCT
ajbmeb-1072	154	11	2011	2011	NUM
ajbmeb-1072	154	12	)	)	PUNCT
ajbmeb-1072	154	13	,	,	PUNCT
ajbmeb-1072	154	14	business	business	NOUN
ajbmeb-1072	154	15	research	research	NOUN
ajbmeb-1072	154	16	methods	method	NOUN
ajbmeb-1072	154	17	,	,	PUNCT
ajbmeb-1072	154	18	3	3	NUM
ajbmeb-1072	154	19	rd	rd	NOUN
ajbmeb-1072	154	20	,	,	PUNCT
ajbmeb-1072	154	21	oxford	oxford	PROPN
ajbmeb-1072	154	22	-	-	PUNCT
ajbmeb-1072	154	23	uk	uk	PROPN
ajbmeb-1072	154	24	:	:	PUNCT
ajbmeb-1072	154	25	oxford	oxford	PROPN
ajbmeb-1072	154	26	university	university	PROPN
ajbmeb-1072	154	27	press	press	NOUN
ajbmeb-1072	154	28	.	.	PUNCT
ajbmeb-1072	155	1	9	9	X
ajbmeb-1072	155	2	.	.	X
ajbmeb-1072	155	3	chaudary	chaudary	PROPN
ajbmeb-1072	155	4	,	,	PUNCT
ajbmeb-1072	155	5	s.	s.	PROPN
ajbmeb-1072	155	6	,	,	PUNCT
ajbmeb-1072	155	7	zafar	zafar	PROPN
ajbmeb-1072	155	8	,	,	PUNCT
ajbmeb-1072	155	9	s.	s.	PROPN
ajbmeb-1072	155	10	,	,	PUNCT
ajbmeb-1072	155	11	&	&	CCONJ
ajbmeb-1072	155	12	salman	salman	PROPN
ajbmeb-1072	155	13	,	,	PUNCT
ajbmeb-1072	155	14	m.	m.	NOUN
ajbmeb-1072	155	15	(	(	PUNCT
ajbmeb-1072	155	16	2015	2015	NUM
ajbmeb-1072	155	17	)	)	PUNCT
ajbmeb-1072	155	18	.	.	PUNCT
ajbmeb-1072	156	1	does	do	AUX
ajbmeb-1072	156	2	total	total	ADJ
ajbmeb-1072	156	3	quality	quality	NOUN
ajbmeb-1072	156	4	management	management	NOUN
ajbmeb-1072	156	5	still	still	ADV
ajbmeb-1072	156	6	shine	shine	VERB
ajbmeb-1072	156	7	?	?	PUNCT
ajbmeb-1072	157	1	reexamining	reexamine	VERB
ajbmeb-1072	157	2	the	the	DET
ajbmeb-1072	157	3	total	total	ADJ
ajbmeb-1072	157	4	quality	quality	NOUN
ajbmeb-1072	157	5	management	management	NOUN
ajbmeb-1072	157	6	effect	effect	NOUN
ajbmeb-1072	157	7	on	on	ADP
ajbmeb-1072	157	8	financial	financial	ADJ
ajbmeb-1072	157	9	performance	performance	NOUN
ajbmeb-1072	157	10	.	.	PUNCT
ajbmeb-1072	158	1	total	total	ADJ
ajbmeb-1072	158	2	quality	quality	NOUN
ajbmeb-1072	158	3	management	management	NOUN
ajbmeb-1072	158	4	and	and	CCONJ
ajbmeb-1072	158	5	business	business	NOUN
ajbmeb-1072	158	6	excellence	excellence	PROPN
ajbmeb-1072	158	7	,	,	PUNCT
ajbmeb-1072	158	8	26(7	26(7	NOUN
ajbmeb-1072	158	9	-	-	PUNCT
ajbmeb-1072	158	10	8)	8)	NUM
ajbmeb-1072	158	11	,	,	PUNCT
ajbmeb-1072	158	12	811	811	NUM
ajbmeb-1072	158	13	-	-	SYM
ajbmeb-1072	158	14	824	824	NUM
ajbmeb-1072	158	15	.	.	PUNCT
ajbmeb-1072	159	1	10	10	NUM
ajbmeb-1072	159	2	.	.	PUNCT
ajbmeb-1072	160	1	chiguvi	chiguvi	NOUN
ajbmeb-1072	160	2	,	,	PUNCT
ajbmeb-1072	160	3	d	d	X
ajbmeb-1072	160	4	(	(	PUNCT
ajbmeb-1072	160	5	2016	2016	NUM
ajbmeb-1072	160	6	)	)	PUNCT
ajbmeb-1072	160	7	.	.	PUNCT
ajbmeb-1072	161	1	impact	impact	NOUN
ajbmeb-1072	161	2	of	of	ADP
ajbmeb-1072	161	3	total	total	ADJ
ajbmeb-1072	161	4	quality	quality	NOUN
ajbmeb-1072	161	5	management	management	NOUN
ajbmeb-1072	161	6	on	on	ADP
ajbmeb-1072	161	7	customer	customer	NOUN
ajbmeb-1072	161	8	satisfaction	satisfaction	NOUN
ajbmeb-1072	161	9	in	in	ADP
ajbmeb-1072	161	10	the	the	DET
ajbmeb-1072	161	11	retail	retail	ADJ
ajbmeb-1072	161	12	sector	sector	NOUN
ajbmeb-1072	161	13	:	:	PUNCT
ajbmeb-1072	161	14	case	case	NOUN
ajbmeb-1072	161	15	of	of	ADP
ajbmeb-1072	161	16	indigenous	indigenous	ADJ
ajbmeb-1072	161	17	supermarkets	supermarket	NOUN
ajbmeb-1072	161	18	in	in	ADP
ajbmeb-1072	161	19	botswana	botswana	PROPN
ajbmeb-1072	161	20	.	.	PUNCT
ajbmeb-1072	162	1	european	european	PROPN
ajbmeb-1072	162	2	journal	journal	PROPN
ajbmeb-1072	162	3	of	of	ADP
ajbmeb-1072	162	4	business	business	NOUN
ajbmeb-1072	162	5	and	and	CCONJ
ajbmeb-1072	162	6	management	management	NOUN
ajbmeb-1072	162	7	,	,	PUNCT
ajbmeb-1072	162	8	8(28	8(28	NUM
ajbmeb-1072	162	9	)	)	PUNCT
ajbmeb-1072	162	10	119	119	NUM
ajbmeb-1072	162	11	-	-	SYM
ajbmeb-1072	162	12	131	131	NUM
ajbmeb-1072	162	13	.	.	PUNCT
ajbmeb-1072	163	1	11	11	NUM
ajbmeb-1072	163	2	.	.	PUNCT
ajbmeb-1072	164	1	creswell	creswell	PROPN
ajbmeb-1072	164	2	,	,	PUNCT
ajbmeb-1072	164	3	j.w	j.w	PROPN
ajbmeb-1072	164	4	(	(	PUNCT
ajbmeb-1072	164	5	2009	2009	NUM
ajbmeb-1072	164	6	)	)	PUNCT
ajbmeb-1072	164	7	research	research	NOUN
ajbmeb-1072	164	8	design	design	NOUN
ajbmeb-1072	164	9	:	:	PUNCT
ajbmeb-1072	164	10	qualitative	qualitative	NOUN
ajbmeb-1072	164	11	,	,	PUNCT
ajbmeb-1072	164	12	quantitative	quantitative	ADJ
ajbmeb-1072	164	13	,	,	PUNCT
ajbmeb-1072	164	14	and	and	CCONJ
ajbmeb-1072	164	15	mixed	mixed	ADJ
ajbmeb-1072	164	16	methods	method	NOUN
ajbmeb-1072	164	17	approaches	approach	NOUN
ajbmeb-1072	164	18	,	,	PUNCT
ajbmeb-1072	164	19	3rd	3rd	ADJ
ajbmeb-1072	164	20	ed	ed	NOUN
ajbmeb-1072	164	21	,	,	PUNCT
ajbmeb-1072	164	22	thousand	thousand	NUM
ajbmeb-1072	164	23	oaks	oak	NOUN
ajbmeb-1072	164	24	,	,	PUNCT
ajbmeb-1072	164	25	ca	can	AUX
ajbmeb-1072	164	26	:	:	PUNCT
ajbmeb-1072	164	27	sage	sage	VERB
ajbmeb-1072	164	28	.	.	PUNCT
ajbmeb-1072	165	1	12	12	NUM
ajbmeb-1072	165	2	.	.	PUNCT
ajbmeb-1072	166	1	crosby	crosby	PROPN
ajbmeb-1072	166	2	,	,	PUNCT
ajbmeb-1072	166	3	p.b	p.b	PROPN
ajbmeb-1072	166	4	.	.	PROPN
ajbmeb-1072	166	5	(	(	PUNCT
ajbmeb-1072	166	6	1996	1996	NUM
ajbmeb-1072	166	7	)	)	PUNCT
ajbmeb-1072	166	8	.	.	PUNCT
ajbmeb-1072	167	1	quality	quality	NOUN
ajbmeb-1072	167	2	is	be	AUX
ajbmeb-1072	167	3	free	free	ADJ
ajbmeb-1072	167	4	,	,	PUNCT
ajbmeb-1072	167	5	mcgraw	mcgraw	PROPN
ajbmeb-1072	167	6	-	-	PUNCT
ajbmeb-1072	167	7	hill	hill	PROPN
ajbmeb-1072	167	8	,	,	PUNCT
ajbmeb-1072	167	9	new	new	PROPN
ajbmeb-1072	167	10	york	york	PROPN
ajbmeb-1072	167	11	,	,	PUNCT
ajbmeb-1072	167	12	ny	ny	PROPN
ajbmeb-1072	167	13	.	.	PROPN
ajbmeb-1072	167	14	13	13	NUM
ajbmeb-1072	167	15	.	.	PUNCT
ajbmeb-1072	168	1	el	el	PROPN
ajbmeb-1072	168	2	shenawy	shenawy	PROPN
ajbmeb-1072	168	3	,	,	PUNCT
ajbmeb-1072	168	4	e.	e.	PROPN
ajbmeb-1072	168	5	,	,	PUNCT
ajbmeb-1072	168	6	baker	baker	PROPN
ajbmeb-1072	168	7	,	,	PUNCT
ajbmeb-1072	168	8	t.	t.	PROPN
ajbmeb-1072	168	9	&	&	CCONJ
ajbmeb-1072	168	10	lemak	lemak	PROPN
ajbmeb-1072	168	11	,	,	PUNCT
ajbmeb-1072	168	12	d.j	d.j	PROPN
ajbmeb-1072	168	13	.	.	PROPN
ajbmeb-1072	168	14	(	(	PUNCT
ajbmeb-1072	168	15	2007	2007	NUM
ajbmeb-1072	168	16	)	)	PUNCT
ajbmeb-1072	168	17	,	,	PUNCT
ajbmeb-1072	168	18	"	"	PUNCT
ajbmeb-1072	168	19	a	a	DET
ajbmeb-1072	168	20	meta‐analysis	meta‐analysis	NOUN
ajbmeb-1072	168	21	of	of	ADP
ajbmeb-1072	168	22	the	the	DET
ajbmeb-1072	168	23	effect	effect	NOUN
ajbmeb-1072	168	24	of	of	ADP
ajbmeb-1072	168	25	tqm	tqm	PROPN
ajbmeb-1072	168	26	on	on	ADP
ajbmeb-1072	168	27	competitive	competitive	ADJ
ajbmeb-1072	168	28	advantage	advantage	NOUN
ajbmeb-1072	168	29	"	"	PUNCT
ajbmeb-1072	168	30	,	,	PUNCT
ajbmeb-1072	168	31	international	international	ADJ
ajbmeb-1072	168	32	journal	journal	NOUN
ajbmeb-1072	168	33	of	of	ADP
ajbmeb-1072	168	34	quality	quality	NOUN
ajbmeb-1072	168	35	&	&	CCONJ
ajbmeb-1072	168	36	reliability	reliability	NOUN
ajbmeb-1072	168	37	management	management	NOUN
ajbmeb-1072	168	38	,	,	PUNCT
ajbmeb-1072	168	39	24	24	NUM
ajbmeb-1072	168	40	(	(	PUNCT
ajbmeb-1072	168	41	5	5	NUM
ajbmeb-1072	168	42	)	)	PUNCT
ajbmeb-1072	168	43	,	,	PUNCT
ajbmeb-1072	168	44	442471	442471	NUM
ajbmeb-1072	168	45	.	.	PUNCT
ajbmeb-1072	169	1	14	14	NUM
ajbmeb-1072	169	2	.	.	PUNCT
ajbmeb-1072	170	1	fernandes	fernande	NOUN
ajbmeb-1072	170	2	,	,	PUNCT
ajbmeb-1072	170	3	a.a.r	a.a.r	PROPN
ajbmeb-1072	170	4	.	.	PROPN
ajbmeb-1072	170	5	&	&	CCONJ
ajbmeb-1072	170	6	solimun	solimun	PROPN
ajbmeb-1072	170	7	(	(	PUNCT
ajbmeb-1072	170	8	2017	2017	NUM
ajbmeb-1072	170	9	)	)	PUNCT
ajbmeb-1072	170	10	,	,	PUNCT
ajbmeb-1072	170	11	"	"	PUNCT
ajbmeb-1072	170	12	moderating	moderate	VERB
ajbmeb-1072	170	13	effects	effect	NOUN
ajbmeb-1072	170	14	orientation	orientation	NOUN
ajbmeb-1072	170	15	and	and	CCONJ
ajbmeb-1072	170	16	innovation	innovation	NOUN
ajbmeb-1072	170	17	strategy	strategy	NOUN
ajbmeb-1072	170	18	on	on	ADP
ajbmeb-1072	170	19	the	the	DET
ajbmeb-1072	170	20	effect	effect	NOUN
ajbmeb-1072	170	21	of	of	ADP
ajbmeb-1072	170	22	uncertainty	uncertainty	NOUN
ajbmeb-1072	170	23	on	on	ADP
ajbmeb-1072	170	24	the	the	DET
ajbmeb-1072	170	25	performance	performance	NOUN
ajbmeb-1072	170	26	of	of	ADP
ajbmeb-1072	170	27	business	business	NOUN
ajbmeb-1072	170	28	environment	environment	NOUN
ajbmeb-1072	170	29	"	"	PUNCT
ajbmeb-1072	170	30	,	,	PUNCT
ajbmeb-1072	170	31	international	international	ADJ
ajbmeb-1072	170	32	journal	journal	NOUN
ajbmeb-1072	170	33	of	of	ADP
ajbmeb-1072	170	34	law	law	NOUN
ajbmeb-1072	170	35	and	and	CCONJ
ajbmeb-1072	170	36	management	management	NOUN
ajbmeb-1072	170	37	,	,	PUNCT
ajbmeb-1072	170	38	59	59	NUM
ajbmeb-1072	170	39	(	(	PUNCT
ajbmeb-1072	170	40	6	6	NUM
ajbmeb-1072	170	41	)	)	PUNCT
ajbmeb-1072	170	42	,	,	PUNCT
ajbmeb-1072	170	43	1211	1211	NUM
ajbmeb-1072	170	44	-	-	SYM
ajbmeb-1072	170	45	1219	1219	NUM
ajbmeb-1072	170	46	.	.	PUNCT
ajbmeb-1072	171	1	15	15	NUM
ajbmeb-1072	171	2	.	.	PUNCT
ajbmeb-1072	172	1	ferdousi	ferdousi	PROPN
ajbmeb-1072	172	2	,	,	PUNCT
ajbmeb-1072	172	3	f.	f.	PROPN
ajbmeb-1072	172	4	,	,	PUNCT
ajbmeb-1072	172	5	baird	baird	PROPN
ajbmeb-1072	172	6	,	,	PUNCT
ajbmeb-1072	172	7	k.	k.	PROPN
ajbmeb-1072	172	8	,	,	PUNCT
ajbmeb-1072	172	9	munir	munir	PROPN
ajbmeb-1072	172	10	,	,	PUNCT
ajbmeb-1072	172	11	r.	r.	PROPN
ajbmeb-1072	172	12	&	&	CCONJ
ajbmeb-1072	172	13	su	su	PROPN
ajbmeb-1072	172	14	,	,	PUNCT
ajbmeb-1072	172	15	s.	s.	PROPN
ajbmeb-1072	172	16	(	(	PUNCT
ajbmeb-1072	172	17	2018	2018	NUM
ajbmeb-1072	172	18	)	)	PUNCT
ajbmeb-1072	172	19	,	,	PUNCT
ajbmeb-1072	172	20	"	"	PUNCT
ajbmeb-1072	172	21	associations	association	NOUN
ajbmeb-1072	172	22	between	between	ADP
ajbmeb-1072	172	23	organisational	organisational	ADJ
ajbmeb-1072	172	24	factors	factor	NOUN
ajbmeb-1072	172	25	,	,	PUNCT
ajbmeb-1072	172	26	tqm	tqm	ADJ
ajbmeb-1072	172	27	and	and	CCONJ
ajbmeb-1072	172	28	competitive	competitive	ADJ
ajbmeb-1072	172	29	advantage	advantage	NOUN
ajbmeb-1072	172	30	:	:	PUNCT
ajbmeb-1072	172	31	evidence	evidence	NOUN
ajbmeb-1072	172	32	from	from	ADP
ajbmeb-1072	172	33	an	an	DET
ajbmeb-1072	172	34	emerging	emerge	VERB
ajbmeb-1072	172	35	economy	economy	NOUN
ajbmeb-1072	172	36	"	"	PUNCT
ajbmeb-1072	172	37	,	,	PUNCT
ajbmeb-1072	172	38	benchmarking	benchmarke	VERB
ajbmeb-1072	172	39	:	:	PUNCT
ajbmeb-1072	172	40	an	an	DET
ajbmeb-1072	172	41	international	international	ADJ
ajbmeb-1072	172	42	journal	journal	NOUN
ajbmeb-1072	172	43	,	,	PUNCT
ajbmeb-1072	172	44	25	25	NUM
ajbmeb-1072	172	45	(	(	PUNCT
ajbmeb-1072	172	46	3	3	NUM
ajbmeb-1072	172	47	)	)	PUNCT
ajbmeb-1072	172	48	,	,	PUNCT
ajbmeb-1072	172	49	854	854	NUM
ajbmeb-1072	172	50	-	-	SYM
ajbmeb-1072	172	51	873	873	NUM
ajbmeb-1072	172	52	.	.	PUNCT
ajbmeb-1072	173	1	16	16	NUM
ajbmeb-1072	173	2	.	.	PUNCT
ajbmeb-1072	174	1	flynn	flynn	PROPN
ajbmeb-1072	174	2	,	,	PUNCT
ajbmeb-1072	174	3	b.b	b.b	PROPN
ajbmeb-1072	174	4	.	.	PROPN
ajbmeb-1072	174	5	,	,	PUNCT
ajbmeb-1072	174	6	schroder	schroder	PROPN
ajbmeb-1072	174	7	,	,	PUNCT
ajbmeb-1072	174	8	r.g	r.g	PROPN
ajbmeb-1072	174	9	.	.	PROPN
ajbmeb-1072	174	10	&	&	CCONJ
ajbmeb-1072	174	11	sakakibara	sakakibara	PROPN
ajbmeb-1072	174	12	,	,	PUNCT
ajbmeb-1072	174	13	s.	s.	PROPN
ajbmeb-1072	174	14	(	(	PUNCT
ajbmeb-1072	174	15	1994	1994	NUM
ajbmeb-1072	174	16	)	)	PUNCT
ajbmeb-1072	174	17	.	.	PUNCT
ajbmeb-1072	175	1	a	a	DET
ajbmeb-1072	175	2	framework	framework	NOUN
ajbmeb-1072	175	3	for	for	ADP
ajbmeb-1072	175	4	quality	quality	NOUN
ajbmeb-1072	175	5	management	management	NOUN
ajbmeb-1072	175	6	research	research	NOUN
ajbmeb-1072	175	7	and	and	CCONJ
ajbmeb-1072	175	8	an	an	DET
ajbmeb-1072	175	9	associated	associated	ADJ
ajbmeb-1072	175	10	measurement	measurement	NOUN
ajbmeb-1072	175	11	instrument	instrument	NOUN
ajbmeb-1072	175	12	.	.	PUNCT
ajbmeb-1072	176	1	journal	journal	NOUN
ajbmeb-1072	176	2	of	of	ADP
ajbmeb-1072	176	3	operations	operation	NOUN
ajbmeb-1072	176	4	management	management	NOUN
ajbmeb-1072	176	5	,	,	PUNCT
ajbmeb-1072	176	6	11	11	NUM
ajbmeb-1072	176	7	(	(	PUNCT
ajbmeb-1072	176	8	3	3	NUM
ajbmeb-1072	176	9	)	)	PUNCT
ajbmeb-1072	176	10	,	,	PUNCT
ajbmeb-1072	176	11	339	339	NUM
ajbmeb-1072	176	12	-	-	SYM
ajbmeb-1072	176	13	366	366	NUM
ajbmeb-1072	176	14	.	.	PUNCT
ajbmeb-1072	177	1	17	17	NUM
ajbmeb-1072	177	2	.	.	PUNCT
ajbmeb-1072	178	1	hofstede	hofstede	PROPN
ajbmeb-1072	178	2	,	,	PUNCT
ajbmeb-1072	178	3	g.	g.	PROPN
ajbmeb-1072	178	4	,	,	PUNCT
ajbmeb-1072	178	5	neuijen	neuijen	PROPN
ajbmeb-1072	178	6	,	,	PUNCT
ajbmeb-1072	178	7	b.	b.	PROPN
ajbmeb-1072	178	8	,	,	PUNCT
ajbmeb-1072	178	9	daval	daval	NOUN
ajbmeb-1072	178	10	,	,	PUNCT
ajbmeb-1072	178	11	d.	d.	PROPN
ajbmeb-1072	178	12	,	,	PUNCT
ajbmeb-1072	178	13	&	&	CCONJ
ajbmeb-1072	178	14	sanders	sanders	PROPN
ajbmeb-1072	178	15	,	,	PUNCT
ajbmeb-1072	178	16	g	g	PROPN
ajbmeb-1072	178	17	(	(	PUNCT
ajbmeb-1072	178	18	1990	1990	NUM
ajbmeb-1072	178	19	)	)	PUNCT
ajbmeb-1072	178	20	.	.	PUNCT
ajbmeb-1072	179	1	measuring	measure	VERB
ajbmeb-1072	179	2	organisational	organisational	ADJ
ajbmeb-1072	179	3	culture	culture	NOUN
ajbmeb-1072	179	4	:	:	PUNCT
ajbmeb-1072	179	5	a	a	DET
ajbmeb-1072	179	6	qualitative	qualitative	ADJ
ajbmeb-1072	179	7	and	and	CCONJ
ajbmeb-1072	179	8	quantitative	quantitative	ADJ
ajbmeb-1072	179	9	study	study	NOUN
ajbmeb-1072	179	10	across	across	ADP
ajbmeb-1072	179	11	twenty	twenty	NUM
ajbmeb-1072	179	12	cases	case	NOUN
ajbmeb-1072	179	13	,	,	PUNCT
ajbmeb-1072	179	14	administrative	administrative	ADJ
ajbmeb-1072	179	15	science	science	NOUN
ajbmeb-1072	179	16	quarterly	quarterly	ADJ
ajbmeb-1072	179	17	35	35	NUM
ajbmeb-1072	179	18	(	(	PUNCT
ajbmeb-1072	179	19	2	2	NUM
ajbmeb-1072	179	20	):	):	PUNCT
ajbmeb-1072	179	21	286	286	NUM
ajbmeb-1072	179	22	-	-	SYM
ajbmeb-1072	179	23	316	316	NUM
ajbmeb-1072	179	24	.	.	NOUN
ajbmeb-1072	179	25	18	18	NUM
ajbmeb-1072	179	26	.	.	PUNCT
ajbmeb-1072	180	1	jimenez	jimenez	PROPN
ajbmeb-1072	180	2	-	-	PUNCT
ajbmeb-1072	180	3	jimenez	jimenez	PROPN
ajbmeb-1072	180	4	,	,	PUNCT
ajbmeb-1072	180	5	d.	d.	PROPN
ajbmeb-1072	180	6	,	,	PUNCT
ajbmeb-1072	180	7	martinez	martinez	PROPN
ajbmeb-1072	180	8	-	-	PUNCT
ajbmeb-1072	180	9	costa	costa	PROPN
ajbmeb-1072	180	10	,	,	PUNCT
ajbmeb-1072	180	11	m.	m.	NOUN
ajbmeb-1072	180	12	&	&	CCONJ
ajbmeb-1072	180	13	para	para	PROPN
ajbmeb-1072	180	14	-	-	PUNCT
ajbmeb-1072	180	15	gonzalez	gonzalez	PROPN
ajbmeb-1072	180	16	,	,	PUNCT
ajbmeb-1072	180	17	l.	l.	PROPN
ajbmeb-1072	180	18	(	(	PUNCT
ajbmeb-1072	180	19	2020	2020	NUM
ajbmeb-1072	180	20	)	)	PUNCT
ajbmeb-1072	180	21	.	.	PUNCT
ajbmeb-1072	181	1	implications	implication	NOUN
ajbmeb-1072	181	2	of	of	ADP
ajbmeb-1072	181	3	tqm	tqm	ADJ
ajbmeb-1072	181	4	in	in	ADP
ajbmeb-1072	181	5	firm	firm	NOUN
ajbmeb-1072	181	6	’s	’s	PART
ajbmeb-1072	181	7	innovation	innovation	NOUN
ajbmeb-1072	181	8	capability	capability	NOUN
ajbmeb-1072	181	9	,	,	PUNCT
ajbmeb-1072	181	10	international	international	ADJ
ajbmeb-1072	181	11	journal	journal	NOUN
ajbmeb-1072	181	12	of	of	ADP
ajbmeb-1072	181	13	quality	quality	NOUN
ajbmeb-1072	181	14	&	&	CCONJ
ajbmeb-1072	181	15	reliability	reliability	NOUN
ajbmeb-1072	181	16	management	management	NOUN
ajbmeb-1072	181	17	,	,	PUNCT
ajbmeb-1072	181	18	37	37	NUM
ajbmeb-1072	181	19	(	(	PUNCT
ajbmeb-1072	181	20	2	2	NUM
ajbmeb-1072	181	21	)	)	PUNCT
ajbmeb-1072	181	22	,	,	PUNCT
ajbmeb-1072	181	23	279	279	NUM
ajbmeb-1072	181	24	-	-	SYM
ajbmeb-1072	181	25	304	304	NUM
ajbmeb-1072	181	26	.	.	PUNCT
ajbmeb-1072	181	27	19	19	NUM
ajbmeb-1072	181	28	.	.	PUNCT
ajbmeb-1072	181	29	juran	juran	PROPN
ajbmeb-1072	181	30	,	,	PUNCT
ajbmeb-1072	181	31	j.	j.	PROPN
ajbmeb-1072	181	32	m.	m.	PROPN
ajbmeb-1072	181	33	(	(	PUNCT
ajbmeb-1072	181	34	ed	ed	NOUN
ajbmeb-1072	181	35	.	.	PUNCT
ajbmeb-1072	181	36	)	)	PUNCT
ajbmeb-1072	181	37	(	(	PUNCT
ajbmeb-1072	181	38	1995	1995	NUM
ajbmeb-1072	181	39	)	)	PUNCT
ajbmeb-1072	181	40	,	,	PUNCT
ajbmeb-1072	181	41	a	a	DET
ajbmeb-1072	181	42	history	history	NOUN
ajbmeb-1072	181	43	of	of	ADP
ajbmeb-1072	181	44	managing	manage	VERB
ajbmeb-1072	181	45	for	for	ADP
ajbmeb-1072	181	46	quality	quality	NOUN
ajbmeb-1072	181	47	,	,	PUNCT
ajbmeb-1072	181	48	asqc	asqc	ADJ
ajbmeb-1072	181	49	quality	quality	NOUN
ajbmeb-1072	181	50	press	press	PROPN
ajbmeb-1072	181	51	,	,	PUNCT
ajbmeb-1072	181	52	milwaukee	milwaukee	PROPN
ajbmeb-1072	181	53	,	,	PUNCT
ajbmeb-1072	181	54	wisconsin	wisconsin	PROPN
ajbmeb-1072	181	55	.	.	PROPN
ajbmeb-1072	182	1	20	20	NUM
ajbmeb-1072	182	2	.	.	PUNCT
ajbmeb-1072	182	3	khanam	khanam	PROPN
ajbmeb-1072	182	4	,	,	PUNCT
ajbmeb-1072	182	5	s.	s.	PROPN
ajbmeb-1072	182	6	,	,	PUNCT
ajbmeb-1072	182	7	talib	talib	PROPN
ajbmeb-1072	182	8	,	,	PUNCT
ajbmeb-1072	182	9	f.	f.	PROPN
ajbmeb-1072	182	10	&	&	CCONJ
ajbmeb-1072	182	11	siddiqui	siddiqui	PROPN
ajbmeb-1072	182	12	,	,	PUNCT
ajbmeb-1072	182	13	j.	j.	PROPN
ajbmeb-1072	182	14	(	(	PUNCT
ajbmeb-1072	182	15	2020	2020	NUM
ajbmeb-1072	182	16	)	)	PUNCT
ajbmeb-1072	182	17	,	,	PUNCT
ajbmeb-1072	182	18	"	"	PUNCT
ajbmeb-1072	182	19	an	an	DET
ajbmeb-1072	182	20	instrument	instrument	NOUN
ajbmeb-1072	182	21	validation	validation	NOUN
ajbmeb-1072	182	22	of	of	ADP
ajbmeb-1072	182	23	tqm	tqm	ADJ
ajbmeb-1072	182	24	enablers	enabler	NOUN
ajbmeb-1072	182	25	and	and	CCONJ
ajbmeb-1072	182	26	it	it	PRON
ajbmeb-1072	182	27	resources	resource	VERB
ajbmeb-1072	182	28	in	in	ADP
ajbmeb-1072	182	29	indian	indian	ADJ
ajbmeb-1072	182	30	ict	ict	PROPN
ajbmeb-1072	182	31	organizations	organization	NOUN
ajbmeb-1072	182	32	"	"	PUNCT
ajbmeb-1072	182	33	,	,	PUNCT
ajbmeb-1072	182	34	journal	journal	NOUN
ajbmeb-1072	182	35	of	of	ADP
ajbmeb-1072	182	36	systems	system	NOUN
ajbmeb-1072	182	37	and	and	CCONJ
ajbmeb-1072	182	38	information	information	NOUN
ajbmeb-1072	182	39	technology	technology	NOUN
ajbmeb-1072	182	40	,	,	PUNCT
ajbmeb-1072	182	41	22	22	NUM
ajbmeb-1072	182	42	(	(	PUNCT
ajbmeb-1072	182	43	2),179	2),179	NUM
ajbmeb-1072	182	44	-	-	SYM
ajbmeb-1072	182	45	200	200	NUM
ajbmeb-1072	182	46	.	.	PUNCT
ajbmeb-1072	183	1	21	21	NUM
ajbmeb-1072	183	2	.	.	X
ajbmeb-1072	184	1	kwesie	kwesie	PROPN
ajbmeb-1072	184	2	&	&	CCONJ
ajbmeb-1072	184	3	partners	partner	NOUN
ajbmeb-1072	184	4	.	.	PUNCT
ajbmeb-1072	185	1	(	(	PUNCT
ajbmeb-1072	185	2	2009	2009	NUM
ajbmeb-1072	185	3	)	)	PUNCT
ajbmeb-1072	185	4	business	business	NOUN
ajbmeb-1072	185	5	plan	plan	NOUN
ajbmeb-1072	185	6	for	for	ADP
ajbmeb-1072	185	7	intravenous	intravenous	ADJ
ajbmeb-1072	185	8	infusions	infusion	NOUN
ajbmeb-1072	185	9	ltd	ltd	PROPN
ajbmeb-1072	185	10	.	.	PROPN
ajbmeb-1072	185	11	22	22	NUM
ajbmeb-1072	185	12	.	.	PUNCT
ajbmeb-1072	186	1	lakhe	lakhe	PROPN
ajbmeb-1072	186	2	,	,	PUNCT
ajbmeb-1072	186	3	r.	r.	PROPN
ajbmeb-1072	186	4	r	r	PROPN
ajbmeb-1072	186	5	&	&	CCONJ
ajbmeb-1072	186	6	r.	r.	PROPN
ajbmeb-1072	186	7	p	p	PROPN
ajbmeb-1072	186	8	mohanty	mohanty	PROPN
ajbmeb-1072	186	9	(	(	PUNCT
ajbmeb-1072	186	10	1994	1994	NUM
ajbmeb-1072	186	11	)	)	PUNCT
ajbmeb-1072	186	12	.	.	PUNCT
ajbmeb-1072	187	1	total	total	ADJ
ajbmeb-1072	187	2	quality	quality	NOUN
ajbmeb-1072	187	3	management	management	NOUN
ajbmeb-1072	187	4	concepts	concept	NOUN
ajbmeb-1072	187	5	,	,	PUNCT
ajbmeb-1072	187	6	evolution	evolution	NOUN
ajbmeb-1072	187	7	and	and	CCONJ
ajbmeb-1072	187	8	acceptability	acceptability	NOUN
ajbmeb-1072	187	9	in	in	ADP
ajbmeb-1072	187	10	developing	develop	VERB
ajbmeb-1072	187	11	economies	economy	NOUN
ajbmeb-1072	187	12	,	,	PUNCT
ajbmeb-1072	187	13	international	international	ADJ
ajbmeb-1072	187	14	journal	journal	NOUN
ajbmeb-1072	187	15	of	of	ADP
ajbmeb-1072	187	16	quality	quality	NOUN
ajbmeb-1072	187	17	&	&	CCONJ
ajbmeb-1072	187	18	reliability	reliability	NOUN
ajbmeb-1072	187	19	management	management	NOUN
ajbmeb-1072	187	20	,	,	PUNCT
ajbmeb-1072	187	21	11(9	11(9	PROPN
ajbmeb-1072	187	22	)	)	PUNCT
ajbmeb-1072	187	23	,	,	PUNCT
ajbmeb-1072	187	24	9	9	NUM
ajbmeb-1072	187	25	-	-	SYM
ajbmeb-1072	187	26	33	33	NUM
ajbmeb-1072	187	27	.	.	PUNCT
ajbmeb-1072	188	1	https://www.emerald.com/insight/search?q=hari%20lal%20bhaskar	https://www.emerald.com/insight/search?q=hari%20lal%20bhaskar	PROPN
ajbmeb-1072	188	2	https://www.emerald.com/insight/publication/issn/1754-2731	https://www.emerald.com/insight/publication/issn/1754-2731	PROPN
ajbmeb-1072	188	3	https://www.emerald.com/insight/search?q=eman%20el%20shenawy	https://www.emerald.com/insight/search?q=eman%20el%20shenawy	PROPN
ajbmeb-1072	188	4	https://www.emerald.com/insight/search?q=tim%20baker	https://www.emerald.com/insight/search?q=tim%20baker	PROPN
ajbmeb-1072	188	5	https://www.emerald.com/insight/search?q=david%20j.%20lemak	https://www.emerald.com/insight/search?q=david%20j.%20lemak	PROPN
ajbmeb-1072	188	6	https://www.emerald.com/insight/publication/issn/0265-671x	https://www.emerald.com/insight/publication/issn/0265-671x	PROPN
ajbmeb-1072	188	7	https://www.emerald.com/insight/search?q=adji%20achmad%20rinaldo%20fernandes	https://www.emerald.com/insight/search?q=adji%20achmad%20rinaldo%20fernande	NOUN
ajbmeb-1072	188	8	https://www.emerald.com/insight/search?q=solimun	https://www.emerald.com/insight/search?q=solimun	ADP
ajbmeb-1072	188	9	https://www.emerald.com/insight/publication/issn/1754-243x	https://www.emerald.com/insight/publication/issn/1754-243x	PROPN
ajbmeb-1072	188	10	https://www.emerald.com/insight/publication/issn/1754-243x	https://www.emerald.com/insight/publication/issn/1754-243x	PROPN
ajbmeb-1072	188	11	https://www.emerald.com/insight/search?q=farhana%20ferdousi	https://www.emerald.com/insight/search?q=farhana%20ferdousi	PROPN
ajbmeb-1072	188	12	https://www.emerald.com/insight/search?q=kevin%20baird	https://www.emerald.com/insight/search?q=kevin%20baird	PROPN
ajbmeb-1072	188	13	https://www.emerald.com/insight/search?q=rahat%20munir	https://www.emerald.com/insight/search?q=rahat%20munir	PROPN
ajbmeb-1072	188	14	https://www.emerald.com/insight/search?q=sophia%20su	https://www.emerald.com/insight/search?q=sophia%20su	VERB
ajbmeb-1072	188	15	https://www.emerald.com/insight/publication/issn/1463-5771	https://www.emerald.com/insight/publication/issn/1463-5771	PROPN
ajbmeb-1072	188	16	https://www.emerald.com/insight/publication/issn/1463-5771	https://www.emerald.com/insight/publication/issn/1463-5771	PROPN
ajbmeb-1072	188	17	https://www.emerald.com/insight/search?q=daniel%20jim%c3%a9nez-jim%c3%a9nez	https://www.emerald.com/insight/search?q=daniel%20jim%c3%a9nez-jim%c3%a9nez	PROPN
ajbmeb-1072	188	18	https://www.emerald.com/insight/search?q=micaela%20mart%c3%adnez-costa	https://www.emerald.com/insight/search?q=micaela%20mart%c3%adnez-costa	ADJ
ajbmeb-1072	188	19	https://www.emerald.com/insight/search?q=lorena%20para-gonzalez	https://www.emerald.com/insight/search?q=lorena%20para-gonzalez	NOUN
ajbmeb-1072	188	20	https://www.emerald.com/insight/publication/issn/0265-671x	https://www.emerald.com/insight/publication/issn/0265-671x	PROPN
ajbmeb-1072	188	21	https://www.emerald.com/insight/search?q=suby%20khanam	https://www.emerald.com/insight/search?q=suby%20khanam	PROPN
ajbmeb-1072	188	22	https://www.emerald.com/insight/search?q=faisal%20talib	https://www.emerald.com/insight/search?q=faisal%20talib	PROPN
ajbmeb-1072	188	23	https://www.emerald.com/insight/search?q=jamshed%20siddiqui	https://www.emerald.com/insight/search?q=jamshed%20siddiqui	PROPN
ajbmeb-1072	188	24	https://www.emerald.com/insight/publication/issn/1328-7265	https://www.emerald.com/insight/publication/issn/1328-7265	PROPN
ajbmeb-1072	188	25	american	american	ADJ
ajbmeb-1072	188	26	journal	journal	PROPN
ajbmeb-1072	188	27	of	of	ADP
ajbmeb-1072	188	28	business	business	NOUN
ajbmeb-1072	188	29	management	management	NOUN
ajbmeb-1072	188	30	,	,	PUNCT
ajbmeb-1072	188	31	economics	economic	NOUN
ajbmeb-1072	188	32	and	and	CCONJ
ajbmeb-1072	188	33	banking	banking	NOUN
ajbmeb-1072	188	34	volume	volume	NOUN
ajbmeb-1072	188	35	14	14	NUM
ajbmeb-1072	188	36	july	july	PROPN
ajbmeb-1072	188	37	,	,	PUNCT
ajbmeb-1072	188	38	2023	2023	NUM
ajbmeb-1072	188	39	p	p	NOUN
ajbmeb-1072	188	40	a	a	PRON
ajbmeb-1072	188	41	g	g	NOUN
ajbmeb-1072	188	42	e	e	NOUN
ajbmeb-1072	188	43	|	|	ADV
ajbmeb-1072	188	44	65	65	NUM
ajbmeb-1072	188	45	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	188	46	23	23	NUM
ajbmeb-1072	188	47	.	.	PUNCT
ajbmeb-1072	189	1	mane	mane	PROPN
ajbmeb-1072	189	2	,	,	PUNCT
ajbmeb-1072	189	3	p.	p.	PROPN
ajbmeb-1072	189	4	&	&	CCONJ
ajbmeb-1072	189	5	patil	patil	PROPN
ajbmeb-1072	189	6	j.	j.	PROPN
ajbmeb-1072	189	7	(	(	PUNCT
ajbmeb-1072	189	8	2015	2015	NUM
ajbmeb-1072	189	9	)	)	PUNCT
ajbmeb-1072	189	10	.	.	PUNCT
ajbmeb-1072	190	1	quality	quality	NOUN
ajbmeb-1072	190	2	management	management	NOUN
ajbmeb-1072	190	3	system	system	NOUN
ajbmeb-1072	190	4	at	at	ADP
ajbmeb-1072	190	5	construction	construction	NOUN
ajbmeb-1072	190	6	project	project	NOUN
ajbmeb-1072	190	7	:	:	PUNCT
ajbmeb-1072	190	8	a	a	DET
ajbmeb-1072	190	9	questionnaire	questionnaire	NOUN
ajbmeb-1072	190	10	survey	survey	NOUN
ajbmeb-1072	190	11	.	.	PUNCT
ajbmeb-1072	191	1	journal	journal	NOUN
ajbmeb-1072	191	2	of	of	ADP
ajbmeb-1072	191	3	engineering	engineering	NOUN
ajbmeb-1072	191	4	research	research	NOUN
ajbmeb-1072	191	5	and	and	CCONJ
ajbmeb-1072	191	6	applications	application	NOUN
ajbmeb-1072	191	7	,	,	PUNCT
ajbmeb-1072	191	8	5(3	5(3	NUM
ajbmeb-1072	191	9	)	)	PUNCT
ajbmeb-1072	191	10	,	,	PUNCT
ajbmeb-1072	191	11	126	126	NUM
ajbmeb-1072	191	12	-	-	SYM
ajbmeb-1072	191	13	130	130	NUM
ajbmeb-1072	191	14	.	.	PUNCT
ajbmeb-1072	192	1	24	24	NUM
ajbmeb-1072	192	2	.	.	PUNCT
ajbmeb-1072	192	3	miranda	miranda	PROPN
ajbmeb-1072	192	4	silva	silva	PROPN
ajbmeb-1072	192	5	,	,	PUNCT
ajbmeb-1072	192	6	g.	g.	PROPN
ajbmeb-1072	192	7	,	,	PUNCT
ajbmeb-1072	192	8	j.	j.	PROPN
ajbmeb-1072	192	9	gomes	gomes	PROPN
ajbmeb-1072	192	10	,	,	PUNCT
ajbmeb-1072	192	11	p.	p.	PROPN
ajbmeb-1072	192	12	,	,	PUNCT
ajbmeb-1072	192	13	filipe	filipe	PROPN
ajbmeb-1072	192	14	lages	lages	PROPN
ajbmeb-1072	192	15	,	,	PUNCT
ajbmeb-1072	192	16	l.	l.	PROPN
ajbmeb-1072	192	17	&	&	CCONJ
ajbmeb-1072	192	18	lopes	lopes	PROPN
ajbmeb-1072	192	19	pereira	pereira	PROPN
ajbmeb-1072	192	20	,	,	PUNCT
ajbmeb-1072	192	21	z.	z.	PROPN
ajbmeb-1072	192	22	(	(	PUNCT
ajbmeb-1072	192	23	2014	2014	NUM
ajbmeb-1072	192	24	)	)	PUNCT
ajbmeb-1072	192	25	,	,	PUNCT
ajbmeb-1072	192	26	"	"	PUNCT
ajbmeb-1072	192	27	the	the	DET
ajbmeb-1072	192	28	role	role	NOUN
ajbmeb-1072	192	29	of	of	ADP
ajbmeb-1072	192	30	tqm	tqm	ADJ
ajbmeb-1072	192	31	in	in	ADP
ajbmeb-1072	192	32	strategic	strategic	ADJ
ajbmeb-1072	192	33	product	product	NOUN
ajbmeb-1072	192	34	innovation	innovation	NOUN
ajbmeb-1072	192	35	:	:	PUNCT
ajbmeb-1072	192	36	an	an	DET
ajbmeb-1072	192	37	empirical	empirical	ADJ
ajbmeb-1072	192	38	assessment	assessment	NOUN
ajbmeb-1072	192	39	"	"	PUNCT
ajbmeb-1072	192	40	,	,	PUNCT
ajbmeb-1072	192	41	international	international	ADJ
ajbmeb-1072	192	42	journal	journal	NOUN
ajbmeb-1072	192	43	of	of	ADP
ajbmeb-1072	192	44	operations	operation	NOUN
ajbmeb-1072	192	45	&	&	CCONJ
ajbmeb-1072	192	46	production	production	NOUN
ajbmeb-1072	192	47	management	management	NOUN
ajbmeb-1072	192	48	,	,	PUNCT
ajbmeb-1072	192	49	34	34	NUM
ajbmeb-1072	192	50	(	(	PUNCT
ajbmeb-1072	192	51	10	10	NUM
ajbmeb-1072	192	52	)	)	PUNCT
ajbmeb-1072	192	53	,	,	PUNCT
ajbmeb-1072	192	54	1307	1307	NUM
ajbmeb-1072	192	55	-	-	SYM
ajbmeb-1072	192	56	1337	1337	NUM
ajbmeb-1072	192	57	.	.	PUNCT
ajbmeb-1072	193	1	25	25	NUM
ajbmeb-1072	193	2	.	.	X
ajbmeb-1072	193	3	mitra	mitra	PROPN
ajbmeb-1072	193	4	,	,	PUNCT
ajbmeb-1072	193	5	a.	a.	NOUN
ajbmeb-1072	193	6	(	(	PUNCT
ajbmeb-1072	193	7	1987	1987	NUM
ajbmeb-1072	193	8	)	)	PUNCT
ajbmeb-1072	193	9	.	.	PUNCT
ajbmeb-1072	194	1	fundamentals	fundamental	NOUN
ajbmeb-1072	194	2	of	of	ADP
ajbmeb-1072	194	3	quality	quality	NOUN
ajbmeb-1072	194	4	control	control	NOUN
ajbmeb-1072	194	5	and	and	CCONJ
ajbmeb-1072	194	6	improvement	improvement	NOUN
ajbmeb-1072	194	7	,	,	PUNCT
ajbmeb-1072	194	8	prentice	prentice	NOUN
ajbmeb-1072	194	9	-	-	PUNCT
ajbmeb-1072	194	10	hall	hall	NOUN
ajbmeb-1072	194	11	,	,	PUNCT
ajbmeb-1072	194	12	englewood	englewood	PROPN
ajbmeb-1072	194	13	cliffs	cliffs	PROPN
ajbmeb-1072	194	14	,	,	PUNCT
ajbmeb-1072	194	15	nj	nj	PROPN
ajbmeb-1072	194	16	.	.	PROPN
ajbmeb-1072	194	17	26	26	NUM
ajbmeb-1072	194	18	.	.	X
ajbmeb-1072	195	1	mitra	mitra	PROPN
ajbmeb-1072	195	2	,	,	PUNCT
ajbmeb-1072	195	3	d	d	PROPN
ajbmeb-1072	195	4	,	,	PUNCT
ajbmeb-1072	195	5	&	&	CCONJ
ajbmeb-1072	195	6	golder	golder	NOUN
ajbmeb-1072	195	7	,	,	PUNCT
ajbmeb-1072	195	8	p.	p.	NOUN
ajbmeb-1072	195	9	n	n	CCONJ
ajbmeb-1072	195	10	,	,	PUNCT
ajbmeb-1072	195	11	(	(	PUNCT
ajbmeb-1072	195	12	2006	2006	NUM
ajbmeb-1072	195	13	)	)	PUNCT
ajbmeb-1072	195	14	.	.	PUNCT
ajbmeb-1072	196	1	how	how	SCONJ
ajbmeb-1072	196	2	does	do	AUX
ajbmeb-1072	196	3	objective	objective	ADJ
ajbmeb-1072	196	4	quality	quality	NOUN
ajbmeb-1072	196	5	affect	affect	VERB
ajbmeb-1072	196	6	perceived	perceive	VERB
ajbmeb-1072	196	7	quality	quality	NOUN
ajbmeb-1072	196	8	?	?	PUNCT
ajbmeb-1072	197	1	shortterm	shortterm	PROPN
ajbmeb-1072	197	2	effects	effect	NOUN
ajbmeb-1072	197	3	,	,	PUNCT
ajbmeb-1072	197	4	long	long	ADJ
ajbmeb-1072	197	5	-	-	PUNCT
ajbmeb-1072	197	6	term	term	NOUN
ajbmeb-1072	197	7	effects	effect	NOUN
ajbmeb-1072	197	8	,	,	PUNCT
ajbmeb-1072	197	9	and	and	CCONJ
ajbmeb-1072	197	10	asymmetries	asymmetry	NOUN
ajbmeb-1072	197	11	,	,	PUNCT
ajbmeb-1072	197	12	”	"	PUNCT
ajbmeb-1072	197	13	marketing	marketing	NOUN
ajbmeb-1072	197	14	science	science	NOUN
ajbmeb-1072	197	15	,	,	PUNCT
ajbmeb-1072	197	16	25(3	25(3	NUM
ajbmeb-1072	197	17	)	)	PUNCT
ajbmeb-1072	197	18	,	,	PUNCT
ajbmeb-1072	197	19	230–47	230–47	NUM
ajbmeb-1072	197	20	.	.	PUNCT
ajbmeb-1072	198	1	27	27	NUM
ajbmeb-1072	198	2	.	.	PUNCT
ajbmeb-1072	199	1	muhammad	muhammad	PROPN
ajbmeb-1072	199	2	,	,	PUNCT
ajbmeb-1072	199	3	a.	a.	NOUN
ajbmeb-1072	199	4	m.	m.	NOUN
ajbmeb-1072	199	5	(	(	PUNCT
ajbmeb-1072	199	6	2018	2018	NUM
ajbmeb-1072	199	7	)	)	PUNCT
ajbmeb-1072	199	8	.	.	PUNCT
ajbmeb-1072	200	1	the	the	DET
ajbmeb-1072	200	2	extent	extent	NOUN
ajbmeb-1072	200	3	of	of	ADP
ajbmeb-1072	200	4	application	application	NOUN
ajbmeb-1072	200	5	of	of	ADP
ajbmeb-1072	200	6	total	total	ADJ
ajbmeb-1072	200	7	quality	quality	NOUN
ajbmeb-1072	200	8	management	management	NOUN
ajbmeb-1072	200	9	principles	principle	NOUN
ajbmeb-1072	200	10	of	of	ADP
ajbmeb-1072	200	11	in	in	ADP
ajbmeb-1072	200	12	the	the	DET
ajbmeb-1072	200	13	faculties	faculty	NOUN
ajbmeb-1072	200	14	of	of	ADP
ajbmeb-1072	200	15	economics	economic	NOUN
ajbmeb-1072	200	16	and	and	CCONJ
ajbmeb-1072	200	17	administrative	administrative	ADJ
ajbmeb-1072	200	18	sciences	science	NOUN
ajbmeb-1072	200	19	at	at	ADP
ajbmeb-1072	200	20	omdurman	omdurman	PROPN
ajbmeb-1072	200	21	islamic	islamic	PROPN
ajbmeb-1072	200	22	university	university	PROPN
ajbmeb-1072	200	23	college	college	PROPN
ajbmeb-1072	200	24	teaching	teaching	NOUN
ajbmeb-1072	200	25	staff	staff	NOUN
ajbmeb-1072	200	26	perspectives	perspective	NOUN
ajbmeb-1072	200	27	.	.	PUNCT
ajbmeb-1072	201	1	global	global	ADJ
ajbmeb-1072	201	2	journal	journal	PROPN
ajbmeb-1072	201	3	of	of	ADP
ajbmeb-1072	201	4	economics	economic	NOUN
ajbmeb-1072	201	5	and	and	CCONJ
ajbmeb-1072	201	6	business	business	NOUN
ajbmeb-1072	201	7	,	,	PUNCT
ajbmeb-1072	201	8	5(1	5(1	NUM
ajbmeb-1072	201	9	)	)	PUNCT
ajbmeb-1072	201	10	25	25	NUM
ajbmeb-1072	201	11	-	-	SYM
ajbmeb-1072	201	12	43	43	NUM
ajbmeb-1072	201	13	.	.	PUNCT
ajbmeb-1072	202	1	28	28	NUM
ajbmeb-1072	202	2	.	.	PUNCT
ajbmeb-1072	202	3	nair	nair	PROPN
ajbmeb-1072	202	4	,	,	PUNCT
ajbmeb-1072	202	5	g.	g.	PROPN
ajbmeb-1072	202	6	k.	k.	PROPN
ajbmeb-1072	202	7	,	,	PUNCT
ajbmeb-1072	202	8	&	&	CCONJ
ajbmeb-1072	202	9	choudhary	choudhary	PROPN
ajbmeb-1072	202	10	,	,	PUNCT
ajbmeb-1072	202	11	n.	n.	PROPN
ajbmeb-1072	202	12	(	(	PUNCT
ajbmeb-1072	202	13	2016	2016	NUM
ajbmeb-1072	202	14	)	)	PUNCT
ajbmeb-1072	202	15	.	.	PUNCT
ajbmeb-1072	203	1	influence	influence	NOUN
ajbmeb-1072	203	2	of	of	ADP
ajbmeb-1072	203	3	critical	critical	ADJ
ajbmeb-1072	203	4	success	success	NOUN
ajbmeb-1072	203	5	factors	factor	NOUN
ajbmeb-1072	203	6	of	of	ADP
ajbmeb-1072	203	7	total	total	ADJ
ajbmeb-1072	203	8	quality	quality	NOUN
ajbmeb-1072	203	9	management	management	NOUN
ajbmeb-1072	203	10	on	on	ADP
ajbmeb-1072	203	11	financial	financial	ADJ
ajbmeb-1072	203	12	and	and	CCONJ
ajbmeb-1072	203	13	non	non	ADJ
ajbmeb-1072	203	14	-	-	ADJ
ajbmeb-1072	203	15	financial	financial	ADJ
ajbmeb-1072	203	16	performance	performance	NOUN
ajbmeb-1072	203	17	of	of	ADP
ajbmeb-1072	203	18	hospitality	hospitality	NOUN
ajbmeb-1072	203	19	industry	industry	NOUN
ajbmeb-1072	203	20	:	:	PUNCT
ajbmeb-1072	203	21	an	an	DET
ajbmeb-1072	203	22	empirical	empirical	ADJ
ajbmeb-1072	203	23	study	study	NOUN
ajbmeb-1072	203	24	.	.	PUNCT
ajbmeb-1072	204	1	international	international	ADJ
ajbmeb-1072	204	2	journal	journal	PROPN
ajbmeb-1072	204	3	of	of	ADP
ajbmeb-1072	204	4	productivity	productivity	NOUN
ajbmeb-1072	204	5	and	and	CCONJ
ajbmeb-1072	204	6	quality	quality	NOUN
ajbmeb-1072	204	7	management	management	NOUN
ajbmeb-1072	204	8	,	,	PUNCT
ajbmeb-1072	204	9	17(4	17(4	NUM
ajbmeb-1072	204	10	)	)	PUNCT
ajbmeb-1072	204	11	,	,	PUNCT
ajbmeb-1072	204	12	409	409	NUM
ajbmeb-1072	204	13	-	-	SYM
ajbmeb-1072	204	14	436	436	NUM
ajbmeb-1072	204	15	.	.	NOUN
ajbmeb-1072	204	16	29	29	NUM
ajbmeb-1072	204	17	.	.	X
ajbmeb-1072	204	18	neyestani	neyestani	PROPN
ajbmeb-1072	204	19	,	,	PUNCT
ajbmeb-1072	204	20	b.	b.	PROPN
ajbmeb-1072	204	21	,	,	PUNCT
ajbmeb-1072	204	22	&	&	CCONJ
ajbmeb-1072	204	23	juanzon	juanzon	PROPN
ajbmeb-1072	204	24	,	,	PUNCT
ajbmeb-1072	204	25	j.	j.	PROPN
ajbmeb-1072	204	26	b.	b.	PROPN
ajbmeb-1072	204	27	p.	p.	PROPN
ajbmeb-1072	204	28	(	(	PUNCT
ajbmeb-1072	204	29	2016	2016	NUM
ajbmeb-1072	204	30	)	)	PUNCT
ajbmeb-1072	204	31	.	.	PUNCT
ajbmeb-1072	205	1	identification	identification	NOUN
ajbmeb-1072	205	2	of	of	ADP
ajbmeb-1072	205	3	a	a	DET
ajbmeb-1072	205	4	set	set	NOUN
ajbmeb-1072	205	5	of	of	ADP
ajbmeb-1072	205	6	appropriate	appropriate	ADJ
ajbmeb-1072	205	7	critical	critical	ADJ
ajbmeb-1072	205	8	success	success	NOUN
ajbmeb-1072	205	9	factors	factor	NOUN
ajbmeb-1072	205	10	for	for	ADP
ajbmeb-1072	205	11	successful	successful	ADJ
ajbmeb-1072	205	12	tqm	tqm	ADJ
ajbmeb-1072	205	13	implementation	implementation	NOUN
ajbmeb-1072	205	14	in	in	ADP
ajbmeb-1072	205	15	construction	construction	NOUN
ajbmeb-1072	205	16	,	,	PUNCT
ajbmeb-1072	205	17	and	and	CCONJ
ajbmeb-1072	205	18	other	other	ADJ
ajbmeb-1072	205	19	industries	industry	NOUN
ajbmeb-1072	205	20	.	.	PUNCT
ajbmeb-1072	206	1	international	international	ADJ
ajbmeb-1072	206	2	journal	journal	NOUN
ajbmeb-1072	206	3	of	of	ADP
ajbmeb-1072	206	4	advanced	advanced	ADJ
ajbmeb-1072	206	5	research	research	NOUN
ajbmeb-1072	206	6	,	,	PUNCT
ajbmeb-1072	206	7	4(11	4(11	NUM
ajbmeb-1072	206	8	)	)	PUNCT
ajbmeb-1072	206	9	,	,	PUNCT
ajbmeb-1072	206	10	1581–1591	1581–1591	NUM
ajbmeb-1072	206	11	.	.	PUNCT
ajbmeb-1072	207	1	30	30	NUM
ajbmeb-1072	207	2	.	.	PUNCT
ajbmeb-1072	208	1	nguyen	nguyen	NOUN
ajbmeb-1072	208	2	,	,	PUNCT
ajbmeb-1072	208	3	v.c	v.c	PROPN
ajbmeb-1072	208	4	.	.	PROPN
ajbmeb-1072	208	5	and	and	CCONJ
ajbmeb-1072	208	6	chau	chau	PROPN
ajbmeb-1072	208	7	,	,	PUNCT
ajbmeb-1072	208	8	n.t	n.t	PROPN
ajbmeb-1072	208	9	.	.	PROPN
ajbmeb-1072	208	10	(	(	PUNCT
ajbmeb-1072	208	11	2017	2017	NUM
ajbmeb-1072	208	12	)	)	PUNCT
ajbmeb-1072	208	13	,	,	PUNCT
ajbmeb-1072	208	14	"	"	PUNCT
ajbmeb-1072	208	15	research	research	NOUN
ajbmeb-1072	208	16	framework	framework	NOUN
ajbmeb-1072	208	17	for	for	ADP
ajbmeb-1072	208	18	the	the	DET
ajbmeb-1072	208	19	impact	impact	NOUN
ajbmeb-1072	208	20	of	of	ADP
ajbmeb-1072	208	21	total	total	ADJ
ajbmeb-1072	208	22	quality	quality	NOUN
ajbmeb-1072	208	23	management	management	NOUN
ajbmeb-1072	208	24	on	on	ADP
ajbmeb-1072	208	25	competitive	competitive	ADJ
ajbmeb-1072	208	26	advantage	advantage	NOUN
ajbmeb-1072	208	27	:	:	PUNCT
ajbmeb-1072	208	28	the	the	DET
ajbmeb-1072	208	29	mediating	mediate	VERB
ajbmeb-1072	208	30	role	role	NOUN
ajbmeb-1072	208	31	of	of	ADP
ajbmeb-1072	208	32	innovation	innovation	NOUN
ajbmeb-1072	208	33	performance	performance	NOUN
ajbmeb-1072	208	34	"	"	PUNCT
ajbmeb-1072	208	35	,	,	PUNCT
ajbmeb-1072	208	36	review	review	NOUN
ajbmeb-1072	208	37	of	of	ADP
ajbmeb-1072	208	38	international	international	ADJ
ajbmeb-1072	208	39	business	business	NOUN
ajbmeb-1072	208	40	and	and	CCONJ
ajbmeb-1072	208	41	strategy	strategy	NOUN
ajbmeb-1072	208	42	,	,	PUNCT
ajbmeb-1072	208	43	27	27	NUM
ajbmeb-1072	208	44	(	(	PUNCT
ajbmeb-1072	208	45	3	3	NUM
ajbmeb-1072	208	46	)	)	PUNCT
ajbmeb-1072	208	47	,	,	PUNCT
ajbmeb-1072	208	48	335	335	NUM
ajbmeb-1072	208	49	-	-	SYM
ajbmeb-1072	208	50	351	351	NUM
ajbmeb-1072	208	51	.	.	PUNCT
ajbmeb-1072	209	1	31	31	NUM
ajbmeb-1072	209	2	.	.	PUNCT
ajbmeb-1072	210	1	munisu	munisu	PROPN
ajbmeb-1072	210	2	,	,	PUNCT
ajbmeb-1072	210	3	m.	m.	NOUN
ajbmeb-1072	210	4	(	(	PUNCT
ajbmeb-1072	210	5	2013	2013	NUM
ajbmeb-1072	210	6	)	)	PUNCT
ajbmeb-1072	210	7	.	.	PUNCT
ajbmeb-1072	211	1	the	the	DET
ajbmeb-1072	211	2	impact	impact	NOUN
ajbmeb-1072	211	3	of	of	ADP
ajbmeb-1072	211	4	total	total	ADJ
ajbmeb-1072	211	5	quality	quality	NOUN
ajbmeb-1072	211	6	management	management	NOUN
ajbmeb-1072	211	7	practices	practice	NOUN
ajbmeb-1072	211	8	towards	towards	ADP
ajbmeb-1072	211	9	competitive	competitive	ADJ
ajbmeb-1072	211	10	advantage	advantage	NOUN
ajbmeb-1072	211	11	and	and	CCONJ
ajbmeb-1072	211	12	organization	organization	NOUN
ajbmeb-1072	211	13	performance	performance	NOUN
ajbmeb-1072	211	14	.	.	PUNCT
ajbmeb-1072	212	1	pakistan	pakistan	PROPN
ajbmeb-1072	212	2	journal	journal	PROPN
ajbmeb-1072	212	3	of	of	ADP
ajbmeb-1072	212	4	commerce	commerce	PROPN
ajbmeb-1072	212	5	and	and	CCONJ
ajbmeb-1072	212	6	social	social	ADJ
ajbmeb-1072	212	7	sciences	science	NOUN
ajbmeb-1072	212	8	,	,	PUNCT
ajbmeb-1072	212	9	7(1	7(1	NUM
ajbmeb-1072	212	10	)	)	PUNCT
ajbmeb-1072	212	11	,	,	PUNCT
ajbmeb-1072	212	12	184	184	NUM
ajbmeb-1072	212	13	-	-	SYM
ajbmeb-1072	212	14	197	197	NUM
ajbmeb-1072	212	15	.	.	PUNCT
ajbmeb-1072	212	16	32	32	NUM
ajbmeb-1072	212	17	.	.	PUNCT
ajbmeb-1072	213	1	oaklans	oaklan	VERB
ajbmeb-1072	213	2	j.	j.	PROPN
ajbmeb-1072	213	3	s	s	PROPN
ajbmeb-1072	213	4	(	(	PUNCT
ajbmeb-1072	213	5	2014	2014	NUM
ajbmeb-1072	213	6	)	)	PUNCT
ajbmeb-1072	213	7	total	total	ADJ
ajbmeb-1072	213	8	quality	quality	NOUN
ajbmeb-1072	213	9	management	management	NOUN
ajbmeb-1072	213	10	and	and	CCONJ
ajbmeb-1072	213	11	operational	operational	ADJ
ajbmeb-1072	213	12	excellency	excellency	NOUN
ajbmeb-1072	213	13	.	.	PUNCT
ajbmeb-1072	214	1	london	london	PROPN
ajbmeb-1072	214	2	,	,	PUNCT
ajbmeb-1072	214	3	uk	uk	PROPN
ajbmeb-1072	214	4	.	.	PROPN
ajbmeb-1072	214	5	33	33	NUM
ajbmeb-1072	214	6	.	.	PUNCT
ajbmeb-1072	215	1	okorie	okorie	ADV
ajbmeb-1072	215	2	,	,	PUNCT
ajbmeb-1072	215	3	a	a	PRON
ajbmeb-1072	215	4	,	,	PUNCT
ajbmeb-1072	215	5	&	&	CCONJ
ajbmeb-1072	215	6	humphrey	humphrey	PROPN
ajbmeb-1072	215	7	,	,	PUNCT
ajbmeb-1072	215	8	a.	a.	PROPN
ajbmeb-1072	215	9	(	(	PUNCT
ajbmeb-1072	215	10	2016	2016	NUM
ajbmeb-1072	215	11	)	)	PUNCT
ajbmeb-1072	215	12	.	.	PUNCT
ajbmeb-1072	216	1	standards	standard	NOUN
ajbmeb-1072	216	2	organization	organization	NOUN
ajbmeb-1072	216	3	of	of	ADP
ajbmeb-1072	216	4	nigeria	nigeria	PROPN
ajbmeb-1072	216	5	and	and	CCONJ
ajbmeb-1072	216	6	funding	fund	VERB
ajbmeb-1072	216	7	challenges	challenge	NOUN
ajbmeb-1072	216	8	to	to	ADP
ajbmeb-1072	216	9	quality	quality	NOUN
ajbmeb-1072	216	10	control	control	NOUN
ajbmeb-1072	216	11	.	.	PUNCT
ajbmeb-1072	217	1	mediterranean	mediterranean	PROPN
ajbmeb-1072	217	2	journal	journal	PROPN
ajbmeb-1072	217	3	of	of	ADP
ajbmeb-1072	217	4	social	social	ADJ
ajbmeb-1072	217	5	sciences	science	NOUN
ajbmeb-1072	217	6	,	,	PUNCT
ajbmeb-1072	217	7	7(5	7(5	NUM
ajbmeb-1072	217	8	)	)	PUNCT
ajbmeb-1072	217	9	,	,	PUNCT
ajbmeb-1072	217	10	67	67	NUM
ajbmeb-1072	217	11	-	-	SYM
ajbmeb-1072	217	12	74	74	NUM
ajbmeb-1072	217	13	.	.	PUNCT
ajbmeb-1072	218	1	34	34	NUM
ajbmeb-1072	218	2	.	.	X
ajbmeb-1072	218	3	othman	othman	PROPN
ajbmeb-1072	218	4	,	,	PUNCT
ajbmeb-1072	218	5	b.	b.	PROPN
ajbmeb-1072	218	6	,	,	PUNCT
ajbmeb-1072	218	7	khatab	khatab	PROPN
ajbmeb-1072	218	8	,	,	PUNCT
ajbmeb-1072	218	9	j.j	j.j	PROPN
ajbmeb-1072	218	10	.	.	PROPN
ajbmeb-1072	218	11	,	,	PUNCT
ajbmeb-1072	218	12	esmaeel	esmaeel	VERB
ajbmeb-1072	218	13	,	,	PUNCT
ajbmeb-1072	218	14	e.s	e.s	PROPN
ajbmeb-1072	218	15	.	.	PROPN
ajbmeb-1072	218	16	,	,	PUNCT
ajbmeb-1072	218	17	mustafa	mustafa	PROPN
ajbmeb-1072	218	18	.	.	PUNCT
ajbmeb-1072	219	1	h.	h.	PROPN
ajbmeb-1072	219	2	a	a	PRON
ajbmeb-1072	219	3	&	&	CCONJ
ajbmeb-1072	219	4	sadq	sadq	PROPN
ajbmeb-1072	219	5	,	,	PUNCT
ajbmeb-1072	219	6	z.m	z.m	PROPN
ajbmeb-1072	219	7	(	(	PUNCT
ajbmeb-1072	219	8	2020	2020	NUM
ajbmeb-1072	219	9	)	)	PUNCT
ajbmeb-1072	219	10	.	.	PUNCT
ajbmeb-1072	220	1	the	the	DET
ajbmeb-1072	220	2	influence	influence	NOUN
ajbmeb-1072	220	3	of	of	ADP
ajbmeb-1072	220	4	total	total	ADJ
ajbmeb-1072	220	5	quality	quality	NOUN
ajbmeb-1072	220	6	management	management	NOUN
ajbmeb-1072	220	7	on	on	ADP
ajbmeb-1072	220	8	competitive	competitive	ADJ
ajbmeb-1072	220	9	advantage	advantage	NOUN
ajbmeb-1072	220	10	towards	towards	ADP
ajbmeb-1072	220	11	bank	bank	NOUN
ajbmeb-1072	220	12	organisations	organisation	NOUN
ajbmeb-1072	220	13	:	:	PUNCT
ajbmeb-1072	220	14	evidence	evidence	NOUN
ajbmeb-1072	220	15	from	from	ADP
ajbmeb-1072	220	16	erbil	erbil	PROPN
ajbmeb-1072	220	17	/	/	SYM
ajbmeb-1072	220	18	iraq	iraq	PROPN
ajbmeb-1072	220	19	.	.	PUNCT
ajbmeb-1072	221	1	international	international	ADJ
ajbmeb-1072	221	2	journal	journal	PROPN
ajbmeb-1072	221	3	of	of	ADP
ajbmeb-1072	221	4	psychosocial	psychosocial	ADJ
ajbmeb-1072	221	5	rehabilitation	rehabilitation	NOUN
ajbmeb-1072	221	6	,	,	PUNCT
ajbmeb-1072	221	7	24(5	24(5	NOUN
ajbmeb-1072	221	8	)	)	PUNCT
ajbmeb-1072	221	9	,	,	PUNCT
ajbmeb-1072	221	10	3427	3427	NUM
ajbmeb-1072	221	11	-	-	SYM
ajbmeb-1072	221	12	3439	3439	NUM
ajbmeb-1072	221	13	.	.	PUNCT
ajbmeb-1072	222	1	35	35	NUM
ajbmeb-1072	222	2	.	.	PUNCT
ajbmeb-1072	222	3	owusu	owusu	PROPN
ajbmeb-1072	222	4	kwateng	kwateng	PROPN
ajbmeb-1072	222	5	,	,	PUNCT
ajbmeb-1072	222	6	k.	k.	PROPN
ajbmeb-1072	222	7	&	&	CCONJ
ajbmeb-1072	222	8	darko	darko	PROPN
ajbmeb-1072	222	9	,	,	PUNCT
ajbmeb-1072	222	10	j.e	j.e	PROPN
ajbmeb-1072	222	11	.	.	PROPN
ajbmeb-1072	222	12	(	(	PUNCT
ajbmeb-1072	222	13	2017	2017	NUM
ajbmeb-1072	222	14	)	)	PUNCT
ajbmeb-1072	222	15	.	.	PUNCT
ajbmeb-1072	223	1	total	total	ADJ
ajbmeb-1072	223	2	quality	quality	NOUN
ajbmeb-1072	223	3	management	management	NOUN
ajbmeb-1072	223	4	practices	practice	NOUN
ajbmeb-1072	223	5	in	in	ADP
ajbmeb-1072	223	6	aquaculture	aquaculture	NOUN
ajbmeb-1072	223	7	companies	company	NOUN
ajbmeb-1072	223	8	:	:	PUNCT
ajbmeb-1072	223	9	a	a	DET
ajbmeb-1072	223	10	case	case	NOUN
ajbmeb-1072	223	11	from	from	ADP
ajbmeb-1072	223	12	ghana	ghana	PROPN
ajbmeb-1072	223	13	,	,	PUNCT
ajbmeb-1072	223	14	the	the	DET
ajbmeb-1072	223	15	tqm	tqm	ADJ
ajbmeb-1072	223	16	journal	journal	NOUN
ajbmeb-1072	223	17	,	,	PUNCT
ajbmeb-1072	223	18	29	29	NUM
ajbmeb-1072	223	19	(	(	PUNCT
ajbmeb-1072	223	20	4	4	NUM
ajbmeb-1072	223	21	)	)	PUNCT
ajbmeb-1072	223	22	,	,	PUNCT
ajbmeb-1072	223	23	624	624	NUM
ajbmeb-1072	223	24	-	-	SYM
ajbmeb-1072	223	25	647	647	NUM
ajbmeb-1072	223	26	.	.	PUNCT
ajbmeb-1072	224	1	36	36	NUM
ajbmeb-1072	224	2	.	.	PUNCT
ajbmeb-1072	225	1	porter	porter	NOUN
ajbmeb-1072	225	2	‚	‚	PROPN
ajbmeb-1072	225	3	l.	l.	PROPN
ajbmeb-1072	225	4	w.	w.	PROPN
ajbmeb-1072	225	5	&	&	CCONJ
ajbmeb-1072	225	6	smith	smith	PROPN
ajbmeb-1072	225	7	‚	‚	PROPN
ajbmeb-1072	225	8	f.	f.	PROPN
ajbmeb-1072	225	9	j.	j.	PROPN
ajbmeb-1072	225	10	(	(	PUNCT
ajbmeb-1072	225	11	1970	1970	NUM
ajbmeb-1072	225	12	)	)	PUNCT
ajbmeb-1072	225	13	.	.	PUNCT
ajbmeb-1072	226	1	the	the	DET
ajbmeb-1072	226	2	etiology	etiology	NOUN
ajbmeb-1072	226	3	of	of	ADP
ajbmeb-1072	226	4	organisational	organisational	ADJ
ajbmeb-1072	226	5	commitment	commitment	NOUN
ajbmeb-1072	226	6	.	.	PUNCT
ajbmeb-1072	227	1	unpublished	unpublished	ADJ
ajbmeb-1072	227	2	manuscript	manuscript	PROPN
ajbmeb-1072	227	3	‚	‚	PROPN
ajbmeb-1072	227	4	university	university	PROPN
ajbmeb-1072	227	5	of	of	ADP
ajbmeb-1072	227	6	california	california	PROPN
ajbmeb-1072	227	7	at	at	ADP
ajbmeb-1072	227	8	irvine	irvine	PROPN
ajbmeb-1072	227	9	.	.	PUNCT
ajbmeb-1072	228	1	37	37	NUM
ajbmeb-1072	228	2	.	.	PUNCT
ajbmeb-1072	229	1	rashid	rashid	PROPN
ajbmeb-1072	229	2	,	,	PUNCT
ajbmeb-1072	229	3	f.	f.	PROPN
ajbmeb-1072	229	4	,	,	PUNCT
ajbmeb-1072	229	5	&	&	CCONJ
ajbmeb-1072	229	6	taibb	taibb	PROPN
ajbmeb-1072	229	7	,	,	PUNCT
ajbmeb-1072	229	8	c.	c.	PROPN
ajbmeb-1072	229	9	a.	a.	PROPN
ajbmeb-1072	229	10	(	(	PUNCT
ajbmeb-1072	229	11	2016	2016	NUM
ajbmeb-1072	229	12	)	)	PUNCT
ajbmeb-1072	229	13	.	.	PUNCT
ajbmeb-1072	230	1	total	total	ADJ
ajbmeb-1072	230	2	quality	quality	NOUN
ajbmeb-1072	230	3	management	management	NOUN
ajbmeb-1072	230	4	(	(	PUNCT
ajbmeb-1072	230	5	tqm	tqm	ADJ
ajbmeb-1072	230	6	)	)	PUNCT
ajbmeb-1072	230	7	adoption	adoption	NOUN
ajbmeb-1072	230	8	in	in	ADP
ajbmeb-1072	230	9	bangladesh	bangladesh	PROPN
ajbmeb-1072	230	10	ready	ready	ADV
ajbmeb-1072	230	11	-	-	PUNCT
ajbmeb-1072	230	12	made	make	VERB
ajbmeb-1072	230	13	garments	garment	NOUN
ajbmeb-1072	230	14	(	(	PUNCT
ajbmeb-1072	230	15	rmg	rmg	NOUN
ajbmeb-1072	230	16	)	)	PUNCT
ajbmeb-1072	230	17	industry	industry	NOUN
ajbmeb-1072	230	18	:	:	PUNCT
ajbmeb-1072	230	19	a	a	DET
ajbmeb-1072	230	20	conceptual	conceptual	ADJ
ajbmeb-1072	230	21	model	model	NOUN
ajbmeb-1072	230	22	.	.	PUNCT
ajbmeb-1072	231	1	american	american	PROPN
ajbmeb-1072	231	2	journal	journal	PROPN
ajbmeb-1072	231	3	of	of	ADP
ajbmeb-1072	231	4	industrial	industrial	ADJ
ajbmeb-1072	231	5	and	and	CCONJ
ajbmeb-1072	231	6	business	business	NOUN
ajbmeb-1072	231	7	management	management	NOUN
ajbmeb-1072	231	8	,	,	PUNCT
ajbmeb-1072	231	9	6(11	6(11	NUM
ajbmeb-1072	231	10	)	)	PUNCT
ajbmeb-1072	231	11	,	,	PUNCT
ajbmeb-1072	231	12	1085	1085	NUM
ajbmeb-1072	231	13	-	-	SYM
ajbmeb-1072	231	14	1101	1101	NUM
ajbmeb-1072	231	15	.	.	PUNCT
ajbmeb-1072	232	1	38	38	NUM
ajbmeb-1072	232	2	.	.	PUNCT
ajbmeb-1072	232	3	saraph	saraph	NOUN
ajbmeb-1072	232	4	,	,	PUNCT
ajbmeb-1072	232	5	j.v	j.v	PROPN
ajbmeb-1072	232	6	.	.	PROPN
ajbmeb-1072	232	7	,	,	PUNCT
ajbmeb-1072	232	8	benson	benson	PROPN
ajbmeb-1072	232	9	,	,	PUNCT
ajbmeb-1072	232	10	g.p	g.p	PROPN
ajbmeb-1072	232	11	.	.	PROPN
ajbmeb-1072	232	12	&	&	CCONJ
ajbmeb-1072	232	13	schroder	schroder	PROPN
ajbmeb-1072	232	14	,	,	PUNCT
ajbmeb-1072	232	15	r.g	r.g	PROPN
ajbmeb-1072	232	16	.	.	PROPN
ajbmeb-1072	232	17	(	(	PUNCT
ajbmeb-1072	232	18	1989	1989	NUM
ajbmeb-1072	232	19	)	)	PUNCT
ajbmeb-1072	232	20	.	.	PUNCT
ajbmeb-1072	233	1	an	an	DET
ajbmeb-1072	233	2	instrument	instrument	NOUN
ajbmeb-1072	233	3	for	for	ADP
ajbmeb-1072	233	4	measuring	measure	VERB
ajbmeb-1072	233	5	the	the	DET
ajbmeb-1072	233	6	critical	critical	ADJ
ajbmeb-1072	233	7	factors	factor	NOUN
ajbmeb-1072	233	8	of	of	ADP
ajbmeb-1072	233	9	quality	quality	NOUN
ajbmeb-1072	233	10	management	management	NOUN
ajbmeb-1072	233	11	”	"	PUNCT
ajbmeb-1072	233	12	,	,	PUNCT
ajbmeb-1072	233	13	decision	decision	NOUN
ajbmeb-1072	233	14	sciences	science	NOUN
ajbmeb-1072	233	15	,	,	PUNCT
ajbmeb-1072	233	16	20(4	20(4	NOUN
ajbmeb-1072	233	17	)	)	PUNCT
ajbmeb-1072	233	18	,	,	PUNCT
ajbmeb-1072	233	19	810	810	NUM
ajbmeb-1072	233	20	-	-	SYM
ajbmeb-1072	233	21	29	29	NUM
ajbmeb-1072	233	22	.	.	PUNCT
ajbmeb-1072	233	23	39	39	NUM
ajbmeb-1072	233	24	.	.	PUNCT
ajbmeb-1072	234	1	saunders	saunder	NOUN
ajbmeb-1072	234	2	,	,	PUNCT
ajbmeb-1072	234	3	m.	m.	PROPN
ajbmeb-1072	234	4	lewis	lewis	PROPN
ajbmeb-1072	234	5	,	,	PUNCT
ajbmeb-1072	234	6	p	p	PROPN
ajbmeb-1072	234	7	&	&	CCONJ
ajbmeb-1072	234	8	thornhil	thornhil	PROPN
ajbmeb-1072	234	9	,	,	PUNCT
ajbmeb-1072	234	10	a	a	DET
ajbmeb-1072	234	11	(	(	PUNCT
ajbmeb-1072	234	12	2009	2009	NUM
ajbmeb-1072	234	13	)	)	PUNCT
ajbmeb-1072	234	14	research	research	NOUN
ajbmeb-1072	234	15	methods	method	NOUN
ajbmeb-1072	234	16	for	for	ADP
ajbmeb-1072	234	17	business	business	NOUN
ajbmeb-1072	234	18	students	student	NOUN
ajbmeb-1072	234	19	,	,	PUNCT
ajbmeb-1072	234	20	5th	5th	ADJ
ajbmeb-1072	234	21	ed	ed	NOUN
ajbmeb-1072	234	22	.	.	PUNCT
ajbmeb-1072	234	23	pitman	pitman	NOUN
ajbmeb-1072	234	24	.	.	PUNCT
ajbmeb-1072	235	1	40	40	NUM
ajbmeb-1072	235	2	.	.	PUNCT
ajbmeb-1072	236	1	sekaran	sekaran	NOUN
ajbmeb-1072	236	2	,	,	PUNCT
ajbmeb-1072	236	3	u.	u.	PROPN
ajbmeb-1072	236	4	&	&	CCONJ
ajbmeb-1072	236	5	bougie	bougie	PROPN
ajbmeb-1072	236	6	,	,	PUNCT
ajbmeb-1072	236	7	r.	r.	PROPN
ajbmeb-1072	236	8	(	(	PUNCT
ajbmeb-1072	236	9	2010	2010	NUM
ajbmeb-1072	236	10	)	)	PUNCT
ajbmeb-1072	236	11	‘	'	PUNCT
ajbmeb-1072	236	12	research	research	NOUN
ajbmeb-1072	236	13	methods	method	NOUN
ajbmeb-1072	236	14	for	for	ADP
ajbmeb-1072	236	15	business	business	NOUN
ajbmeb-1072	236	16	:	:	PUNCT
ajbmeb-1072	236	17	a	a	DET
ajbmeb-1072	236	18	skill	skill	NOUN
ajbmeb-1072	236	19	building	building	NOUN
ajbmeb-1072	236	20	approach	approach	NOUN
ajbmeb-1072	236	21	5	5	NUM
ajbmeb-1072	236	22	th	th	NUM
ajbmeb-1072	236	23	ed	ed	NOUN
ajbmeb-1072	236	24	,	,	PUNCT
ajbmeb-1072	236	25	west	west	PROPN
ajbmeb-1072	236	26	sussex	sussex	PROPN
ajbmeb-1072	236	27	,	,	PUNCT
ajbmeb-1072	236	28	uk	uk	PROPN
ajbmeb-1072	236	29	:	:	PUNCT
ajbmeb-1072	236	30	john	john	PROPN
ajbmeb-1072	236	31	wiley	wiley	PROPN
ajbmeb-1072	236	32	&	&	CCONJ
ajbmeb-1072	236	33	sons	sons	PROPN
ajbmeb-1072	236	34	ltd	ltd	PROPN
ajbmeb-1072	236	35	.	.	PROPN
ajbmeb-1072	236	36	https://www.emerald.com/insight/search?q=gra%c3%a7a%20miranda%20silva	https://www.emerald.com/insight/search?q=gra%c3%a7a%20miranda%20silva	PROPN
ajbmeb-1072	236	37	https://www.emerald.com/insight/search?q=paulo%20j.%20gomes	https://www.emerald.com/insight/search?q=paulo%20j.%20gome	NOUN
ajbmeb-1072	236	38	https://www.emerald.com/insight/search?q=lu%c3%ads%20filipe%20lages	https://www.emerald.com/insight/search?q=lu%c3%ads%20filipe%20lages	PROPN
ajbmeb-1072	236	39	https://www.emerald.com/insight/search?q=zulema%20lopes%20pereira	https://www.emerald.com/insight/search?q=zulema%20lopes%20pereira	VERB
ajbmeb-1072	236	40	https://www.emerald.com/insight/publication/issn/0144-3577	https://www.emerald.com/insight/publication/issn/0144-3577	PROPN
ajbmeb-1072	236	41	https://www.emerald.com/insight/publication/issn/0144-3577	https://www.emerald.com/insight/publication/issn/0144-3577	PROPN
ajbmeb-1072	236	42	https://www.emerald.com/insight/search?q=van%20cang%20nguyen	https://www.emerald.com/insight/search?q=van%20cang%20nguyen	VERB
ajbmeb-1072	236	43	https://www.emerald.com/insight/search?q=ngoc%20tuan%20chau	https://www.emerald.com/insight/search?q=ngoc%20tuan%20chau	AUX
ajbmeb-1072	236	44	https://www.emerald.com/insight/publication/issn/2059-6014	https://www.emerald.com/insight/publication/issn/2059-6014	PROPN
ajbmeb-1072	236	45	https://www.emerald.com/insight/publication/issn/2059-6014	https://www.emerald.com/insight/publication/issn/2059-6014	NOUN
ajbmeb-1072	237	1	https://www.emerald.com/insight/search?q=kwame%20owusu%20kwateng	https://www.emerald.com/insight/search?q=kwame%20owusu%20kwateng	PROPN
ajbmeb-1072	237	2	https://www.emerald.com/insight/search?q=justice%20eric%20darko	https://www.emerald.com/insight/search?q=justice%20eric%20darko	PROPN
ajbmeb-1072	237	3	https://www.emerald.com/insight/publication/issn/1754-2731	https://www.emerald.com/insight/publication/issn/1754-2731	PROPN
ajbmeb-1072	237	4	american	american	PROPN
ajbmeb-1072	237	5	journal	journal	PROPN
ajbmeb-1072	237	6	of	of	ADP
ajbmeb-1072	237	7	business	business	NOUN
ajbmeb-1072	237	8	management	management	NOUN
ajbmeb-1072	237	9	,	,	PUNCT
ajbmeb-1072	237	10	economics	economic	NOUN
ajbmeb-1072	237	11	and	and	CCONJ
ajbmeb-1072	237	12	banking	banking	NOUN
ajbmeb-1072	237	13	volume	volume	NOUN
ajbmeb-1072	237	14	14	14	NUM
ajbmeb-1072	237	15	july	july	PROPN
ajbmeb-1072	237	16	,	,	PUNCT
ajbmeb-1072	237	17	2023	2023	NUM
ajbmeb-1072	237	18	p	p	NOUN
ajbmeb-1072	237	19	a	a	PRON
ajbmeb-1072	237	20	g	g	NOUN
ajbmeb-1072	237	21	e	e	NOUN
ajbmeb-1072	237	22	|	|	ADV
ajbmeb-1072	237	23	66	66	NUM
ajbmeb-1072	237	24	www.americanjournal.org	www.americanjournal.org	NOUN
ajbmeb-1072	237	25	41	41	NUM
ajbmeb-1072	237	26	.	.	PUNCT
ajbmeb-1072	237	27	sevy	sevy	PROPN
ajbmeb-1072	237	28	,	,	PUNCT
ajbmeb-1072	237	29	b.	b.	PROPN
ajbmeb-1072	237	30	a.	a.	PROPN
ajbmeb-1072	237	31	,	,	PUNCT
ajbmeb-1072	237	32	olson	olson	PROPN
ajbmeb-1072	237	33	,	,	PUNCT
ajbmeb-1072	237	34	r.	r.	PROPN
ajbmeb-1072	237	35	d.	d.	PROPN
ajbmeb-1072	237	36	,	,	PUNCT
ajbmeb-1072	237	37	mcguire	mcguire	PROPN
ajbmeb-1072	237	38	,	,	PUNCT
ajbmeb-1072	237	39	d.	d.	PROPN
ajbmeb-1072	237	40	p.	p.	PROPN
ajbmeb-1072	237	41	,	,	PUNCT
ajbmeb-1072	237	42	frazier	frazier	PROPN
ajbmeb-1072	237	43	,	,	PUNCT
ajbmeb-1072	237	44	m.	m.	PROPN
ajbmeb-1072	237	45	e.	e.	PROPN
ajbmeb-1072	237	46	,	,	PUNCT
ajbmeb-1072	237	47	&	&	CCONJ
ajbmeb-1072	237	48	paajanen	paajanen	PROPN
ajbmeb-1072	237	49	,	,	PUNCT
ajbmeb-1072	237	50	g.	g.	PROPN
ajbmeb-1072	237	51	(	(	PUNCT
ajbmeb-1072	237	52	1985	1985	NUM
ajbmeb-1072	237	53	)	)	PUNCT
ajbmeb-1072	237	54	management	management	NOUN
ajbmeb-1072	237	55	skills	skill	NOUN
ajbmeb-1072	237	56	profile	profile	VERB
ajbmeb-1072	237	57	technical	technical	ADJ
ajbmeb-1072	237	58	manual	manual	NOUN
ajbmeb-1072	237	59	.	.	PUNCT
ajbmeb-1072	238	1	minneapolis	minneapolis	PROPN
ajbmeb-1072	238	2	,	,	PUNCT
ajbmeb-1072	238	3	mn	mn	PROPN
ajbmeb-1072	238	4	:	:	PUNCT
ajbmeb-1072	238	5	personnel	personnel	NOUN
ajbmeb-1072	238	6	decisions	decision	NOUN
ajbmeb-1072	238	7	.	.	PUNCT
ajbmeb-1072	239	1	42	42	NUM
ajbmeb-1072	239	2	.	.	PUNCT
ajbmeb-1072	239	3	yin	yin	PROPN
ajbmeb-1072	239	4	,	,	PUNCT
ajbmeb-1072	239	5	r.	r.	PROPN
ajbmeb-1072	239	6	k	k	PROPN
ajbmeb-1072	239	7	(	(	PUNCT
ajbmeb-1072	239	8	2003	2003	NUM
ajbmeb-1072	239	9	)	)	PUNCT
ajbmeb-1072	239	10	case	case	NOUN
ajbmeb-1072	239	11	study	study	NOUN
ajbmeb-1072	239	12	research	research	NOUN
ajbmeb-1072	239	13	:	:	PUNCT
ajbmeb-1072	239	14	design	design	NOUN
ajbmeb-1072	239	15	and	and	CCONJ
ajbmeb-1072	239	16	methods	method	NOUN
ajbmeb-1072	239	17	,	,	PUNCT
ajbmeb-1072	239	18	thousand	thousand	NUM
ajbmeb-1072	239	19	oaks	oak	NOUN
ajbmeb-1072	239	20	:	:	PUNCT
ajbmeb-1072	239	21	c.a	c.a	NOUN
ajbmeb-1072	239	22	sage	sage	NOUN
ajbmeb-1072	239	23	.	.	PUNCT
ajbmeb-1072	240	1	43	43	NUM
ajbmeb-1072	240	2	.	.	PUNCT
ajbmeb-1072	241	1	youssef	youssef	PROPN
ajbmeb-1072	241	2	,	,	PUNCT
ajbmeb-1072	241	3	m.a	m.a	PROPN
ajbmeb-1072	241	4	.	.	PROPN
ajbmeb-1072	241	5	&	&	CCONJ
ajbmeb-1072	241	6	youssef	youssef	PROPN
ajbmeb-1072	241	7	,	,	PUNCT
ajbmeb-1072	241	8	e.m	e.m	PROPN
ajbmeb-1072	241	9	.	.	PROPN
ajbmeb-1072	241	10	(	(	PUNCT
ajbmeb-1072	241	11	2018	2018	NUM
ajbmeb-1072	241	12	)	)	PUNCT
ajbmeb-1072	241	13	,	,	PUNCT
ajbmeb-1072	241	14	"	"	PUNCT
ajbmeb-1072	241	15	the	the	DET
ajbmeb-1072	241	16	synergistic	synergistic	ADJ
ajbmeb-1072	241	17	impact	impact	NOUN
ajbmeb-1072	241	18	of	of	ADP
ajbmeb-1072	241	19	iso	iso	NOUN
ajbmeb-1072	241	20	9000	9000	NUM
ajbmeb-1072	241	21	and	and	CCONJ
ajbmeb-1072	241	22	tqm	tqm	ADJ
ajbmeb-1072	241	23	on	on	ADP
ajbmeb-1072	241	24	operational	operational	ADJ
ajbmeb-1072	241	25	performance	performance	NOUN
ajbmeb-1072	241	26	and	and	CCONJ
ajbmeb-1072	241	27	competitiveness	competitiveness	NOUN
ajbmeb-1072	241	28	"	"	PUNCT
ajbmeb-1072	241	29	,	,	PUNCT
ajbmeb-1072	241	30	international	international	ADJ
ajbmeb-1072	241	31	journal	journal	NOUN
ajbmeb-1072	241	32	of	of	ADP
ajbmeb-1072	241	33	quality	quality	NOUN
ajbmeb-1072	241	34	&	&	CCONJ
ajbmeb-1072	241	35	reliability	reliability	NOUN
ajbmeb-1072	241	36	management	management	NOUN
ajbmeb-1072	241	37	,	,	PUNCT
ajbmeb-1072	241	38	35	35	NUM
ajbmeb-1072	241	39	(	(	PUNCT
ajbmeb-1072	241	40	3	3	NUM
ajbmeb-1072	241	41	)	)	PUNCT
ajbmeb-1072	241	42	,	,	PUNCT
ajbmeb-1072	241	43	614	614	NUM
ajbmeb-1072	241	44	-	-	SYM
ajbmeb-1072	241	45	634	634	NUM
ajbmeb-1072	241	46	.	.	PUNCT
ajbmeb-1072	241	47	44	44	NUM
ajbmeb-1072	241	48	.	.	PUNCT
ajbmeb-1072	241	49	yunis	yunis	PROPN
ajbmeb-1072	241	50	,	,	PUNCT
ajbmeb-1072	241	51	m.	m.	NOUN
ajbmeb-1072	241	52	,	,	PUNCT
ajbmeb-1072	241	53	jung	jung	PROPN
ajbmeb-1072	241	54	,	,	PUNCT
ajbmeb-1072	241	55	j.	j.	PROPN
ajbmeb-1072	241	56	&	&	CCONJ
ajbmeb-1072	241	57	chen	chen	PROPN
ajbmeb-1072	241	58	,	,	PUNCT
ajbmeb-1072	241	59	s.	s.	PROPN
ajbmeb-1072	241	60	(	(	PUNCT
ajbmeb-1072	241	61	2013	2013	NUM
ajbmeb-1072	241	62	)	)	PUNCT
ajbmeb-1072	241	63	,	,	PUNCT
ajbmeb-1072	241	64	"	"	PUNCT
ajbmeb-1072	241	65	tqm	tqm	ADJ
ajbmeb-1072	241	66	,	,	PUNCT
ajbmeb-1072	241	67	strategy	strategy	NOUN
ajbmeb-1072	241	68	,	,	PUNCT
ajbmeb-1072	241	69	and	and	CCONJ
ajbmeb-1072	241	70	performance	performance	NOUN
ajbmeb-1072	241	71	:	:	PUNCT
ajbmeb-1072	241	72	a	a	DET
ajbmeb-1072	241	73	firm‐level	firm‐level	NOUN
ajbmeb-1072	241	74	analysis	analysis	NOUN
ajbmeb-1072	241	75	"	"	PUNCT
ajbmeb-1072	241	76	,	,	PUNCT
ajbmeb-1072	241	77	international	international	ADJ
ajbmeb-1072	241	78	journal	journal	NOUN
ajbmeb-1072	241	79	of	of	ADP
ajbmeb-1072	241	80	quality	quality	NOUN
ajbmeb-1072	241	81	&	&	CCONJ
ajbmeb-1072	241	82	reliability	reliability	NOUN
ajbmeb-1072	241	83	management	management	NOUN
ajbmeb-1072	241	84	,	,	PUNCT
ajbmeb-1072	241	85	30	30	NUM
ajbmeb-1072	241	86	(	(	PUNCT
ajbmeb-1072	241	87	6	6	NUM
ajbmeb-1072	241	88	)	)	PUNCT
ajbmeb-1072	241	89	,	,	PUNCT
ajbmeb-1072	241	90	690	690	NUM
ajbmeb-1072	241	91	-	-	SYM
ajbmeb-1072	241	92	714	714	NUM
ajbmeb-1072	241	93	.	.	PUNCT
ajbmeb-1072	242	1	https://www.emerald.com/insight/search?q=mohamed%20a.%20youssef	https://www.emerald.com/insight/search?q=mohamed%20a.%20youssef	PROPN
ajbmeb-1072	242	2	https://www.emerald.com/insight/search?q=eyad%20m.%20youssef	https://www.emerald.com/insight/search?q=eyad%20m.%20youssef	PROPN
ajbmeb-1072	242	3	https://www.emerald.com/insight/publication/issn/0265-671x	https://www.emerald.com/insight/publication/issn/0265-671x	PROPN
ajbmeb-1072	242	4	https://www.emerald.com/insight/publication/issn/0265-671x	https://www.emerald.com/insight/publication/issn/0265-671x	PROPN
ajbmeb-1072	242	5	https://www.emerald.com/insight/search?q=manal%20yunis	https://www.emerald.com/insight/search?q=manal%20yunis	PROPN
ajbmeb-1072	242	6	https://www.emerald.com/insight/search?q=joo%20jung	https://www.emerald.com/insight/search?q=joo%20jung	PROPN
ajbmeb-1072	242	7	https://www.emerald.com/insight/search?q=shouming%20chen	https://www.emerald.com/insight/search?q=shouming%20chen	PROPN
ajbmeb-1072	242	8	https://www.emerald.com/insight/publication/issn/0265-671x	https://www.emerald.com/insight/publication/issn/0265-671x	PROPN