id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
gp-45	Ningsih, Widia; Nurjanah, Aisyah	Utilization of Instagram Social Media as an Effort to Strengthen Customer Trust (Instagram Case Study @greenpublisher)	2023	7	.pdf	application/pdf	2383	141	44	The results showed that Green Publisher strengthens customer trust through Instagram social media by subscribing to verified badges, informing reviews and transparency through the story highlight feature, providing free consultation services and showing institutional competence by uploading videos and photos on feeds. The purpose of this study is to understand and analyze how Instagram social media, especially the @greenpublisher account, is used as an effort to strengthen customer trust.	cache/gp-45.pdf	txt/gp-45.txt