id	sid	tid	token	lemma	pos
gp-121	1	1	418	418	NUM
gp-121	1	2	american	american	ADJ
gp-121	1	3	journal	journal	PROPN
gp-121	1	4	of	of	ADP
gp-121	1	5	economic	economic	ADJ
gp-121	1	6	and	and	CCONJ
gp-121	1	7	management	management	NOUN
gp-121	1	8	business	business	NOUN
gp-121	1	9	p	p	X
gp-121	1	10	-	-	PUNCT
gp-121	1	11	issn	issn	NOUN
gp-121	1	12	:	:	PUNCT
gp-121	1	13	xxxx	xxxx	ADJ
gp-121	1	14	-	-	PUNCT
gp-121	1	15	xxxx	xxxx	ADJ
gp-121	1	16	e	e	NOUN
gp-121	1	17	-	-	NOUN
gp-121	1	18	issn	issn	ADJ
gp-121	1	19	:	:	PUNCT
gp-121	1	20	2835	2835	NUM
gp-121	1	21	-	-	SYM
gp-121	1	22	5199	5199	NUM
gp-121	1	23	vol	vol	NOUN
gp-121	1	24	.	.	NOUN
gp-121	1	25	3	3	NUM
gp-121	1	26	no	no	NOUN
gp-121	1	27	.	.	NOUN
gp-121	1	28	11	11	NUM
gp-121	1	29	november	november	PROPN
gp-121	1	30	2024	2024	NUM
gp-121	1	31	the	the	DET
gp-121	1	32	influence	influence	NOUN
gp-121	1	33	of	of	ADP
gp-121	1	34	service	service	NOUN
gp-121	1	35	quality	quality	NOUN
gp-121	1	36	,	,	PUNCT
gp-121	1	37	price	price	NOUN
gp-121	1	38	,	,	PUNCT
gp-121	1	39	and	and	CCONJ
gp-121	1	40	hospital	hospital	NOUN
gp-121	1	41	image	image	NOUN
gp-121	1	42	on	on	ADP
gp-121	1	43	outpatient	outpatient	NOUN
gp-121	1	44	satisfaction	satisfaction	NOUN
gp-121	1	45	at	at	ADP
gp-121	1	46	the	the	DET
gp-121	1	47	internal	internal	ADJ
gp-121	1	48	medicine	medicine	NOUN
gp-121	1	49	clinic	clinic	NOUN
gp-121	1	50	of	of	ADP
gp-121	1	51	rsd	rsd	PROPN
gp-121	1	52	wongsonogoro	wongsonogoro	PROPN
gp-121	1	53	semarang	semarang	PROPN
gp-121	2	1	jhodi	jhodi	PROPN
gp-121	3	1	rent	rent	PROPN
gp-121	3	2	geopal1	geopal1	NOUN
gp-121	3	3	,	,	PUNCT
gp-121	3	4	sarwo	sarwo	PROPN
gp-121	3	5	edy	edy	PROPN
gp-121	3	6	handoyo2	handoyo2	PROPN
gp-121	3	7	*	*	VERB
gp-121	3	8	universitas	universitas	PROPN
gp-121	3	9	tarumanagara	tarumanagara	PROPN
gp-121	3	10	,	,	PUNCT
gp-121	3	11	jakarta	jakarta	PROPN
gp-121	3	12	,	,	PUNCT
gp-121	3	13	indonesia	indonesia	PROPN
gp-121	3	14	email	email	NOUN
gp-121	3	15	:	:	PUNCT
gp-121	3	16	jr.geopal@gmail.com	jr.geopal@gmail.com	PROPN
gp-121	3	17	,	,	PUNCT
gp-121	3	18	sarwoh@fe.untar.ac.id	sarwoh@fe.untar.ac.id	PROPN
gp-121	3	19	abstract	abstract	ADJ
gp-121	3	20	this	this	DET
gp-121	3	21	study	study	NOUN
gp-121	3	22	aims	aim	VERB
gp-121	3	23	to	to	PART
gp-121	3	24	analyze	analyze	VERB
gp-121	3	25	the	the	DET
gp-121	3	26	impact	impact	NOUN
gp-121	3	27	of	of	ADP
gp-121	3	28	service	service	NOUN
gp-121	3	29	quality	quality	NOUN
gp-121	3	30	,	,	PUNCT
gp-121	3	31	price	price	NOUN
gp-121	3	32	,	,	PUNCT
gp-121	3	33	and	and	CCONJ
gp-121	3	34	hospital	hospital	NOUN
gp-121	3	35	image	image	NOUN
gp-121	3	36	on	on	ADP
gp-121	3	37	patient	patient	ADJ
gp-121	3	38	satisfaction	satisfaction	NOUN
gp-121	3	39	at	at	ADP
gp-121	3	40	the	the	DET
gp-121	3	41	outpatient	outpatient	NOUN
gp-121	3	42	clinic	clinic	NOUN
gp-121	3	43	of	of	ADP
gp-121	3	44	internal	internal	ADJ
gp-121	3	45	medicine	medicine	NOUN
gp-121	3	46	at	at	ADP
gp-121	3	47	k.r.m.t	k.r.m.t	PROPN
gp-121	3	48	.	.	PROPN
gp-121	4	1	wongsonegoro	wongsonegoro	VERB
gp-121	4	2	hospital	hospital	PROPN
gp-121	4	3	in	in	ADP
gp-121	4	4	semarang	semarang	PROPN
gp-121	4	5	.	.	PUNCT
gp-121	5	1	the	the	DET
gp-121	5	2	research	research	NOUN
gp-121	5	3	employs	employ	VERB
gp-121	5	4	a	a	DET
gp-121	5	5	quantitative	quantitative	ADJ
gp-121	5	6	approach	approach	NOUN
gp-121	5	7	,	,	PUNCT
gp-121	5	8	collecting	collect	VERB
gp-121	5	9	data	datum	NOUN
gp-121	5	10	through	through	ADP
gp-121	5	11	questionnaires	questionnaire	NOUN
gp-121	5	12	distributed	distribute	VERB
gp-121	5	13	to	to	ADP
gp-121	5	14	patients	patient	NOUN
gp-121	5	15	receiving	receive	VERB
gp-121	5	16	outpatient	outpatient	NOUN
gp-121	5	17	services	service	NOUN
gp-121	5	18	.	.	PUNCT
gp-121	6	1	respondents	respondent	NOUN
gp-121	6	2	were	be	AUX
gp-121	6	3	selected	select	VERB
gp-121	6	4	using	use	VERB
gp-121	6	5	purposive	purposive	NOUN
gp-121	6	6	sampling	sampling	NOUN
gp-121	6	7	based	base	VERB
gp-121	6	8	on	on	ADP
gp-121	6	9	specific	specific	ADJ
gp-121	6	10	criteria	criterion	NOUN
gp-121	6	11	,	,	PUNCT
gp-121	6	12	such	such	ADJ
gp-121	6	13	as	as	ADP
gp-121	6	14	having	having	AUX
gp-121	6	15	received	receive	VERB
gp-121	6	16	outpatient	outpatient	NOUN
gp-121	6	17	services	service	NOUN
gp-121	6	18	at	at	ADP
gp-121	6	19	the	the	DET
gp-121	6	20	internal	internal	ADJ
gp-121	6	21	medicine	medicine	NOUN
gp-121	6	22	clinic	clinic	NOUN
gp-121	6	23	during	during	ADP
gp-121	6	24	the	the	DET
gp-121	6	25	study	study	NOUN
gp-121	6	26	period	period	NOUN
gp-121	6	27	.	.	PUNCT
gp-121	7	1	the	the	DET
gp-121	7	2	analysis	analysis	NOUN
gp-121	7	3	involved	involve	VERB
gp-121	7	4	multiple	multiple	ADJ
gp-121	7	5	linear	linear	ADJ
gp-121	7	6	regression	regression	NOUN
gp-121	7	7	to	to	PART
gp-121	7	8	assess	assess	VERB
gp-121	7	9	the	the	DET
gp-121	7	10	relationship	relationship	NOUN
gp-121	7	11	between	between	ADP
gp-121	7	12	the	the	DET
gp-121	7	13	independent	independent	ADJ
gp-121	7	14	variables	variable	NOUN
gp-121	7	15	(	(	PUNCT
gp-121	7	16	service	service	NOUN
gp-121	7	17	quality	quality	NOUN
gp-121	7	18	,	,	PUNCT
gp-121	7	19	price	price	NOUN
gp-121	7	20	,	,	PUNCT
gp-121	7	21	and	and	CCONJ
gp-121	7	22	hospital	hospital	NOUN
gp-121	7	23	image	image	NOUN
gp-121	7	24	)	)	PUNCT
gp-121	7	25	and	and	CCONJ
gp-121	7	26	the	the	DET
gp-121	7	27	dependent	dependent	ADJ
gp-121	7	28	variable	variable	NOUN
gp-121	7	29	(	(	PUNCT
gp-121	7	30	patient	patient	ADJ
gp-121	7	31	satisfaction	satisfaction	NOUN
gp-121	7	32	)	)	PUNCT
gp-121	7	33	.	.	PUNCT
gp-121	8	1	data	datum	NOUN
gp-121	8	2	analysis	analysis	NOUN
gp-121	8	3	was	be	AUX
gp-121	8	4	conducted	conduct	VERB
gp-121	8	5	using	use	VERB
gp-121	8	6	statistical	statistical	ADJ
gp-121	8	7	software	software	NOUN
gp-121	8	8	to	to	PART
gp-121	8	9	test	test	VERB
gp-121	8	10	the	the	DET
gp-121	8	11	hypotheses	hypothesis	NOUN
gp-121	8	12	and	and	CCONJ
gp-121	8	13	measure	measure	VERB
gp-121	8	14	the	the	DET
gp-121	8	15	impact	impact	NOUN
gp-121	8	16	of	of	ADP
gp-121	8	17	each	each	DET
gp-121	8	18	variable	variable	NOUN
gp-121	8	19	.	.	PUNCT
gp-121	9	1	the	the	DET
gp-121	9	2	findings	finding	NOUN
gp-121	9	3	indicate	indicate	VERB
gp-121	9	4	that	that	SCONJ
gp-121	9	5	service	service	NOUN
gp-121	9	6	quality	quality	NOUN
gp-121	9	7	has	have	VERB
gp-121	9	8	a	a	DET
gp-121	9	9	positive	positive	ADJ
gp-121	9	10	and	and	CCONJ
gp-121	9	11	significant	significant	ADJ
gp-121	9	12	effect	effect	NOUN
gp-121	9	13	on	on	ADP
gp-121	9	14	patient	patient	ADJ
gp-121	9	15	satisfaction	satisfaction	NOUN
gp-121	9	16	.	.	PUNCT
gp-121	10	1	additionally	additionally	ADV
gp-121	10	2	,	,	PUNCT
gp-121	10	3	a	a	DET
gp-121	10	4	reasonable	reasonable	ADJ
gp-121	10	5	price	price	NOUN
gp-121	10	6	significantly	significantly	ADV
gp-121	10	7	enhances	enhance	VERB
gp-121	10	8	patient	patient	ADJ
gp-121	10	9	satisfaction	satisfaction	NOUN
gp-121	10	10	,	,	PUNCT
gp-121	10	11	while	while	SCONJ
gp-121	10	12	the	the	DET
gp-121	10	13	hospital	hospital	NOUN
gp-121	10	14	image	image	NOUN
gp-121	10	15	fosters	foster	VERB
gp-121	10	16	greater	great	ADJ
gp-121	10	17	trust	trust	NOUN
gp-121	10	18	and	and	CCONJ
gp-121	10	19	satisfaction	satisfaction	NOUN
gp-121	10	20	,	,	PUNCT
gp-121	10	21	though	though	SCONJ
gp-121	10	22	its	its	PRON
gp-121	10	23	influence	influence	NOUN
gp-121	10	24	is	be	AUX
gp-121	10	25	somewhat	somewhat	ADV
gp-121	10	26	less	less	ADV
gp-121	10	27	pronounced	pronounced	ADJ
gp-121	10	28	than	than	ADP
gp-121	10	29	the	the	DET
gp-121	10	30	other	other	ADJ
gp-121	10	31	two	two	NUM
gp-121	10	32	factors	factor	NOUN
gp-121	10	33	.	.	PUNCT
gp-121	11	1	keywords	keyword	NOUN
gp-121	11	2	:	:	PUNCT
gp-121	11	3	service	service	NOUN
gp-121	11	4	quality	quality	NOUN
gp-121	11	5	,	,	PUNCT
gp-121	11	6	price	price	NOUN
gp-121	11	7	,	,	PUNCT
gp-121	11	8	hospital	hospital	NOUN
gp-121	11	9	image	image	NOUN
gp-121	11	10	,	,	PUNCT
gp-121	11	11	patient	patient	ADJ
gp-121	11	12	satisfaction	satisfaction	NOUN
gp-121	11	13	,	,	PUNCT
gp-121	11	14	outpatient	outpatient	NOUN
gp-121	11	15	introduction	introduction	NOUN
gp-121	11	16	hospitals	hospital	NOUN
gp-121	11	17	serve	serve	VERB
gp-121	11	18	as	as	ADP
gp-121	11	19	health	health	NOUN
gp-121	11	20	service	service	NOUN
gp-121	11	21	providers	provider	NOUN
gp-121	11	22	that	that	PRON
gp-121	11	23	evaluate	evaluate	VERB
gp-121	11	24	the	the	DET
gp-121	11	25	overall	overall	ADJ
gp-121	11	26	quality	quality	NOUN
gp-121	11	27	of	of	ADP
gp-121	11	28	their	their	PRON
gp-121	11	29	services	service	NOUN
gp-121	11	30	based	base	VERB
gp-121	11	31	on	on	ADP
gp-121	11	32	patient	patient	ADJ
gp-121	11	33	perceptions	perception	NOUN
gp-121	11	34	while	while	SCONJ
gp-121	11	35	also	also	ADV
gp-121	11	36	identifying	identify	VERB
gp-121	11	37	key	key	ADJ
gp-121	11	38	dimensions	dimension	NOUN
gp-121	11	39	requiring	require	VERB
gp-121	11	40	improvement	improvement	NOUN
gp-121	11	41	(	(	PUNCT
gp-121	11	42	pai	pai	PROPN
gp-121	11	43	&	&	CCONJ
gp-121	11	44	chary	chary	PROPN
gp-121	11	45	,	,	PUNCT
gp-121	11	46	2016	2016	NUM
gp-121	11	47	)	)	PUNCT
gp-121	11	48	.	.	PUNCT
gp-121	12	1	service	service	NOUN
gp-121	12	2	quality	quality	NOUN
gp-121	12	3	in	in	ADP
gp-121	12	4	hospitals	hospital	NOUN
gp-121	12	5	is	be	AUX
gp-121	12	6	not	not	PART
gp-121	12	7	solely	solely	ADV
gp-121	12	8	determined	determine	VERB
gp-121	12	9	by	by	ADP
gp-121	12	10	luxurious	luxurious	ADJ
gp-121	12	11	facilities	facility	NOUN
gp-121	12	12	,	,	PUNCT
gp-121	12	13	advanced	advanced	ADJ
gp-121	12	14	technology	technology	NOUN
gp-121	12	15	,	,	PUNCT
gp-121	12	16	or	or	CCONJ
gp-121	12	17	physical	physical	ADJ
gp-121	12	18	appearance	appearance	NOUN
gp-121	12	19	but	but	CCONJ
gp-121	12	20	also	also	ADV
gp-121	12	21	by	by	ADP
gp-121	12	22	the	the	DET
gp-121	12	23	professionalism	professionalism	NOUN
gp-121	12	24	,	,	PUNCT
gp-121	12	25	attitudes	attitude	NOUN
gp-121	12	26	,	,	PUNCT
gp-121	12	27	and	and	CCONJ
gp-121	12	28	commitment	commitment	NOUN
gp-121	12	29	of	of	ADP
gp-121	12	30	employees	employee	NOUN
gp-121	12	31	.	.	PUNCT
gp-121	13	1	in	in	ADP
gp-121	13	2	this	this	DET
gp-121	13	3	regard	regard	NOUN
gp-121	13	4	,	,	PUNCT
gp-121	13	5	patient	patient	ADJ
gp-121	13	6	satisfaction	satisfaction	NOUN
gp-121	13	7	surveys	survey	NOUN
gp-121	13	8	are	be	AUX
gp-121	13	9	conducted	conduct	VERB
gp-121	13	10	to	to	PART
gp-121	13	11	enhance	enhance	VERB
gp-121	13	12	the	the	DET
gp-121	13	13	hospital	hospital	NOUN
gp-121	13	14	environment	environment	NOUN
gp-121	13	15	,	,	PUNCT
gp-121	13	16	patient	patient	ADJ
gp-121	13	17	care	care	NOUN
gp-121	13	18	facilities	facility	NOUN
gp-121	13	19	,	,	PUNCT
gp-121	13	20	and	and	CCONJ
gp-121	13	21	other	other	ADJ
gp-121	13	22	supporting	support	VERB
gp-121	13	23	services	service	NOUN
gp-121	13	24	,	,	PUNCT
gp-121	13	25	ultimately	ultimately	ADV
gp-121	13	26	improving	improve	VERB
gp-121	13	27	the	the	DET
gp-121	13	28	quality	quality	NOUN
gp-121	13	29	of	of	ADP
gp-121	13	30	care	care	NOUN
gp-121	13	31	(	(	PUNCT
gp-121	13	32	supartiningsih	supartiningsih	NOUN
gp-121	13	33	,	,	PUNCT
gp-121	13	34	2017	2017	NUM
gp-121	13	35	)	)	PUNCT
gp-121	13	36	.	.	PUNCT
gp-121	14	1	service	service	NOUN
gp-121	14	2	quality	quality	NOUN
gp-121	14	3	includes	include	VERB
gp-121	14	4	various	various	ADJ
gp-121	14	5	dimensions	dimension	NOUN
gp-121	14	6	,	,	PUNCT
gp-121	14	7	such	such	ADJ
gp-121	14	8	as	as	ADP
gp-121	14	9	physical	physical	ADJ
gp-121	14	10	appearance	appearance	NOUN
gp-121	14	11	,	,	PUNCT
gp-121	14	12	reliability	reliability	NOUN
gp-121	14	13	,	,	PUNCT
gp-121	14	14	responsiveness	responsiveness	NOUN
gp-121	14	15	,	,	PUNCT
gp-121	14	16	assurance	assurance	NOUN
gp-121	14	17	,	,	PUNCT
gp-121	14	18	and	and	CCONJ
gp-121	14	19	empathy	empathy	NOUN
gp-121	14	20	.	.	PUNCT
gp-121	15	1	these	these	DET
gp-121	15	2	dimensions	dimension	NOUN
gp-121	15	3	directly	directly	ADV
gp-121	15	4	influence	influence	VERB
gp-121	15	5	patients	patient	NOUN
gp-121	15	6	'	'	PART
gp-121	15	7	perceptions	perception	NOUN
gp-121	15	8	and	and	CCONJ
gp-121	15	9	satisfaction	satisfaction	NOUN
gp-121	15	10	with	with	ADP
gp-121	15	11	the	the	DET
gp-121	15	12	services	service	NOUN
gp-121	15	13	received	receive	VERB
gp-121	15	14	(	(	PUNCT
gp-121	15	15	bentum	bentum	NOUN
gp-121	15	16	-	-	PUNCT
gp-121	15	17	micah	micah	PROPN
gp-121	15	18	et	et	PROPN
gp-121	15	19	al	al	PROPN
gp-121	15	20	.	.	PROPN
gp-121	15	21	,	,	PUNCT
gp-121	15	22	2020	2020	NUM
gp-121	15	23	)	)	PUNCT
gp-121	15	24	.	.	PUNCT
gp-121	16	1	a	a	DET
gp-121	16	2	good	good	ADJ
gp-121	16	3	physical	physical	ADJ
gp-121	16	4	appearance	appearance	NOUN
gp-121	16	5	of	of	ADP
gp-121	16	6	hospital	hospital	NOUN
gp-121	16	7	facilities	facility	NOUN
gp-121	16	8	can	can	AUX
gp-121	16	9	create	create	VERB
gp-121	16	10	a	a	DET
gp-121	16	11	strong	strong	ADJ
gp-121	16	12	first	first	ADJ
gp-121	16	13	positive	positive	ADJ
gp-121	16	14	impression	impression	NOUN
gp-121	16	15	on	on	ADP
gp-121	16	16	patients	patient	NOUN
gp-121	16	17	,	,	PUNCT
gp-121	16	18	while	while	SCONJ
gp-121	16	19	reliability	reliability	NOUN
gp-121	16	20	and	and	CCONJ
gp-121	16	21	responsiveness	responsiveness	NOUN
gp-121	16	22	in	in	ADP
gp-121	16	23	providing	provide	VERB
gp-121	16	24	health	health	NOUN
gp-121	16	25	services	service	NOUN
gp-121	16	26	demonstrate	demonstrate	VERB
gp-121	16	27	the	the	DET
gp-121	16	28	hospital	hospital	NOUN
gp-121	16	29	's	's	PART
gp-121	16	30	ability	ability	NOUN
gp-121	16	31	to	to	PART
gp-121	16	32	meet	meet	VERB
gp-121	16	33	patient	patient	NOUN
gp-121	16	34	needs	need	NOUN
gp-121	16	35	effectively	effectively	ADV
gp-121	16	36	and	and	CCONJ
gp-121	16	37	efficiently	efficiently	ADV
gp-121	16	38	,	,	PUNCT
gp-121	17	1	the	the	DET
gp-121	17	2	assurance	assurance	NOUN
gp-121	17	3	provided	provide	VERB
gp-121	17	4	through	through	ADP
gp-121	17	5	the	the	DET
gp-121	17	6	technical	technical	ADJ
gp-121	17	7	and	and	CCONJ
gp-121	17	8	jhodi	jhodi	ADV
gp-121	17	9	rent	rent	VERB
gp-121	17	10	geopal	geopal	NOUN
gp-121	17	11	,	,	PUNCT
gp-121	17	12	sarwo	sarwo	PROPN
gp-121	17	13	edy	edy	PROPN
gp-121	17	14	handoyo	handoyo	PROPN
gp-121	17	15	419	419	NUM
gp-121	17	16	interpersonal	interpersonal	ADJ
gp-121	17	17	competence	competence	NOUN
gp-121	17	18	of	of	ADP
gp-121	17	19	medical	medical	ADJ
gp-121	17	20	staff	staff	NOUN
gp-121	17	21	fosters	foster	VERB
gp-121	17	22	patient	patient	ADJ
gp-121	17	23	confidence	confidence	NOUN
gp-121	17	24	in	in	ADP
gp-121	17	25	the	the	DET
gp-121	17	26	services	service	NOUN
gp-121	17	27	provided	provide	VERB
gp-121	17	28	.	.	PUNCT
gp-121	18	1	empathy	empathy	NOUN
gp-121	18	2	,	,	PUNCT
gp-121	18	3	or	or	CCONJ
gp-121	18	4	the	the	DET
gp-121	18	5	ability	ability	NOUN
gp-121	18	6	to	to	PART
gp-121	18	7	understand	understand	VERB
gp-121	18	8	and	and	CCONJ
gp-121	18	9	respond	respond	VERB
gp-121	18	10	sensitively	sensitively	ADV
gp-121	18	11	to	to	ADP
gp-121	18	12	patients	patient	NOUN
gp-121	18	13	'	'	PART
gp-121	18	14	needs	need	NOUN
gp-121	18	15	and	and	CCONJ
gp-121	18	16	concerns	concern	NOUN
gp-121	18	17	,	,	PUNCT
gp-121	18	18	further	far	ADV
gp-121	18	19	strengthens	strengthen	VERB
gp-121	18	20	the	the	DET
gp-121	18	21	relationship	relationship	NOUN
gp-121	18	22	between	between	ADP
gp-121	18	23	healthcare	healthcare	NOUN
gp-121	18	24	providers	provider	NOUN
gp-121	18	25	and	and	CCONJ
gp-121	18	26	patients	patient	NOUN
gp-121	18	27	,	,	PUNCT
gp-121	18	28	which	which	PRON
gp-121	18	29	in	in	ADP
gp-121	18	30	turn	turn	NOUN
gp-121	18	31	increases	increase	VERB
gp-121	18	32	patient	patient	ADJ
gp-121	18	33	satisfaction	satisfaction	NOUN
gp-121	18	34	(	(	PUNCT
gp-121	18	35	prasetio	prasetio	NOUN
gp-121	18	36	et	et	PROPN
gp-121	18	37	al	al	PROPN
gp-121	18	38	.	.	PROPN
gp-121	18	39	,	,	PUNCT
gp-121	18	40	2022	2022	NUM
gp-121	18	41	)	)	PUNCT
gp-121	18	42	.	.	PUNCT
gp-121	19	1	the	the	DET
gp-121	19	2	price	price	NOUN
gp-121	19	3	offered	offer	VERB
gp-121	19	4	should	should	AUX
gp-121	19	5	align	align	VERB
gp-121	19	6	with	with	ADP
gp-121	19	7	the	the	DET
gp-121	19	8	quality	quality	NOUN
gp-121	19	9	of	of	ADP
gp-121	19	10	services	service	NOUN
gp-121	19	11	provided	provide	VERB
gp-121	19	12	to	to	PART
gp-121	19	13	ensure	ensure	VERB
gp-121	19	14	patients	patient	NOUN
gp-121	19	15	feel	feel	VERB
gp-121	19	16	comfortable	comfortable	ADJ
gp-121	19	17	and	and	CCONJ
gp-121	19	18	perceive	perceive	ADJ
gp-121	19	19	value	value	NOUN
gp-121	19	20	for	for	ADP
gp-121	19	21	money	money	NOUN
gp-121	19	22	.	.	PUNCT
gp-121	20	1	patients	patient	NOUN
gp-121	20	2	are	be	AUX
gp-121	20	3	generally	generally	ADV
gp-121	20	4	attracted	attract	VERB
gp-121	20	5	to	to	ADP
gp-121	20	6	services	service	NOUN
gp-121	20	7	that	that	PRON
gp-121	20	8	balance	balance	VERB
gp-121	20	9	good	good	ADJ
gp-121	20	10	quality	quality	NOUN
gp-121	20	11	with	with	ADP
gp-121	20	12	affordable	affordable	ADJ
gp-121	20	13	prices	price	NOUN
gp-121	20	14	,	,	PUNCT
gp-121	20	15	leading	lead	VERB
gp-121	20	16	to	to	ADP
gp-121	20	17	higher	high	ADJ
gp-121	20	18	satisfaction	satisfaction	NOUN
gp-121	20	19	.	.	PUNCT
gp-121	21	1	when	when	SCONJ
gp-121	21	2	the	the	DET
gp-121	21	3	price	price	NOUN
gp-121	21	4	reflects	reflect	VERB
gp-121	21	5	the	the	DET
gp-121	21	6	service	service	NOUN
gp-121	21	7	quality	quality	NOUN
gp-121	21	8	,	,	PUNCT
gp-121	21	9	patients	patient	NOUN
gp-121	21	10	tend	tend	VERB
gp-121	21	11	to	to	PART
gp-121	21	12	be	be	AUX
gp-121	21	13	more	more	ADV
gp-121	21	14	satisfied	satisfied	ADJ
gp-121	21	15	and	and	CCONJ
gp-121	21	16	loyal	loyal	ADJ
gp-121	21	17	(	(	PUNCT
gp-121	21	18	arianto	arianto	ADP
gp-121	21	19	,	,	PUNCT
gp-121	21	20	2017	2017	NUM
gp-121	21	21	)	)	PUNCT
gp-121	21	22	.	.	PUNCT
gp-121	22	1	this	this	DET
gp-121	22	2	balance	balance	NOUN
gp-121	22	3	is	be	AUX
gp-121	22	4	essential	essential	ADJ
gp-121	22	5	for	for	ADP
gp-121	22	6	enhancing	enhance	VERB
gp-121	22	7	patient	patient	ADJ
gp-121	22	8	satisfaction	satisfaction	NOUN
gp-121	22	9	.	.	PUNCT
gp-121	23	1	the	the	DET
gp-121	23	2	research	research	NOUN
gp-121	23	3	phenomenon	phenomenon	NOUN
gp-121	23	4	of	of	ADP
gp-121	23	5	"	"	PUNCT
gp-121	23	6	the	the	DET
gp-121	23	7	effect	effect	NOUN
gp-121	23	8	of	of	ADP
gp-121	23	9	service	service	NOUN
gp-121	23	10	quality	quality	NOUN
gp-121	23	11	,	,	PUNCT
gp-121	23	12	price	price	NOUN
gp-121	23	13	,	,	PUNCT
gp-121	23	14	and	and	CCONJ
gp-121	23	15	hospital	hospital	NOUN
gp-121	23	16	image	image	NOUN
gp-121	23	17	on	on	ADP
gp-121	23	18	internal	internal	ADJ
gp-121	23	19	medicine	medicine	NOUN
gp-121	23	20	outpatient	outpatient	NOUN
gp-121	23	21	satisfaction	satisfaction	NOUN
gp-121	23	22	at	at	ADP
gp-121	23	23	wongsonegoro	wongsonegoro	PROPN
gp-121	23	24	hospital	hospital	PROPN
gp-121	23	25	semarang	semarang	PROPN
gp-121	23	26	"	"	PUNCT
gp-121	23	27	covers	cover	VERB
gp-121	23	28	various	various	ADJ
gp-121	23	29	interrelated	interrelated	ADJ
gp-121	23	30	aspects	aspect	NOUN
gp-121	23	31	in	in	ADP
gp-121	23	32	the	the	DET
gp-121	23	33	context	context	NOUN
gp-121	23	34	of	of	ADP
gp-121	23	35	health	health	NOUN
gp-121	23	36	services	service	NOUN
gp-121	23	37	.	.	PUNCT
gp-121	24	1	service	service	NOUN
gp-121	24	2	quality	quality	NOUN
gp-121	24	3	in	in	ADP
gp-121	24	4	hospitals	hospital	NOUN
gp-121	24	5	is	be	AUX
gp-121	24	6	a	a	DET
gp-121	24	7	major	major	ADJ
gp-121	24	8	factor	factor	NOUN
gp-121	24	9	influencing	influence	VERB
gp-121	24	10	patient	patient	ADJ
gp-121	24	11	experience	experience	NOUN
gp-121	24	12	,	,	PUNCT
gp-121	24	13	where	where	SCONJ
gp-121	24	14	timeliness	timeliness	NOUN
gp-121	24	15	,	,	PUNCT
gp-121	24	16	medical	medical	ADJ
gp-121	24	17	personnel	personnel	NOUN
gp-121	24	18	skills	skill	NOUN
gp-121	24	19	,	,	PUNCT
gp-121	24	20	adequate	adequate	ADJ
gp-121	24	21	facilities	facility	NOUN
gp-121	24	22	,	,	PUNCT
gp-121	24	23	and	and	CCONJ
gp-121	24	24	good	good	ADJ
gp-121	24	25	communication	communication	NOUN
gp-121	24	26	play	play	VERB
gp-121	24	27	a	a	DET
gp-121	24	28	major	major	ADJ
gp-121	24	29	role	role	NOUN
gp-121	24	30	in	in	ADP
gp-121	24	31	creating	create	VERB
gp-121	24	32	satisfaction	satisfaction	NOUN
gp-121	24	33	.	.	PUNCT
gp-121	25	1	the	the	DET
gp-121	25	2	hospital	hospital	NOUN
gp-121	25	3	's	's	PART
gp-121	25	4	image	image	NOUN
gp-121	25	5	or	or	CCONJ
gp-121	25	6	reputation	reputation	NOUN
gp-121	25	7	significantly	significantly	ADV
gp-121	25	8	impacts	impact	VERB
gp-121	25	9	patient	patient	ADJ
gp-121	25	10	trust	trust	NOUN
gp-121	25	11	.	.	PUNCT
gp-121	26	1	positive	positive	ADJ
gp-121	26	2	perceptions	perception	NOUN
gp-121	26	3	of	of	ADP
gp-121	26	4	rsd	rsd	PROPN
gp-121	26	5	wongsonegoro	wongsonegoro	PROPN
gp-121	26	6	,	,	PUNCT
gp-121	26	7	shaped	shape	VERB
gp-121	26	8	by	by	ADP
gp-121	26	9	others	other	NOUN
gp-121	26	10	'	'	PART
gp-121	26	11	experiences	experience	NOUN
gp-121	26	12	and	and	CCONJ
gp-121	26	13	favorable	favorable	ADJ
gp-121	26	14	reviews	review	NOUN
gp-121	26	15	,	,	PUNCT
gp-121	26	16	can	can	AUX
gp-121	26	17	attract	attract	VERB
gp-121	26	18	more	more	ADJ
gp-121	26	19	patients	patient	NOUN
gp-121	26	20	.	.	PUNCT
gp-121	27	1	ultimately	ultimately	ADV
gp-121	27	2	,	,	PUNCT
gp-121	27	3	patient	patient	ADJ
gp-121	27	4	satisfaction	satisfaction	NOUN
gp-121	27	5	results	result	NOUN
gp-121	27	6	from	from	ADP
gp-121	27	7	the	the	DET
gp-121	27	8	interaction	interaction	NOUN
gp-121	27	9	of	of	ADP
gp-121	27	10	these	these	DET
gp-121	27	11	factors	factor	NOUN
gp-121	27	12	.	.	PUNCT
gp-121	28	1	this	this	DET
gp-121	28	2	study	study	NOUN
gp-121	28	3	aims	aim	VERB
gp-121	28	4	to	to	PART
gp-121	28	5	examine	examine	VERB
gp-121	28	6	the	the	DET
gp-121	28	7	extent	extent	NOUN
gp-121	28	8	to	to	PART
gp-121	28	9	which	which	PRON
gp-121	28	10	service	service	NOUN
gp-121	28	11	quality	quality	NOUN
gp-121	28	12	,	,	PUNCT
gp-121	28	13	pricing	pricing	NOUN
gp-121	28	14	,	,	PUNCT
gp-121	28	15	and	and	CCONJ
gp-121	28	16	hospital	hospital	NOUN
gp-121	28	17	image	image	NOUN
gp-121	28	18	influence	influence	NOUN
gp-121	28	19	outpatient	outpatient	NOUN
gp-121	28	20	satisfaction	satisfaction	NOUN
gp-121	28	21	,	,	PUNCT
gp-121	28	22	offering	offer	VERB
gp-121	28	23	valuable	valuable	ADJ
gp-121	28	24	insights	insight	NOUN
gp-121	28	25	for	for	ADP
gp-121	28	26	hospital	hospital	NOUN
gp-121	28	27	management	management	NOUN
gp-121	28	28	to	to	PART
gp-121	28	29	enhance	enhance	VERB
gp-121	28	30	services	service	NOUN
gp-121	28	31	,	,	PUNCT
gp-121	28	32	implement	implement	VERB
gp-121	28	33	competitive	competitive	ADJ
gp-121	28	34	pricing	pricing	NOUN
gp-121	28	35	strategies	strategy	NOUN
gp-121	28	36	,	,	PUNCT
gp-121	28	37	and	and	CCONJ
gp-121	28	38	build	build	VERB
gp-121	28	39	a	a	DET
gp-121	28	40	positive	positive	ADJ
gp-121	28	41	reputation	reputation	NOUN
gp-121	28	42	to	to	PART
gp-121	28	43	improve	improve	VERB
gp-121	28	44	overall	overall	ADJ
gp-121	28	45	patient	patient	ADJ
gp-121	28	46	satisfactio	satisfactio	NOUN
gp-121	28	47	.	.	PUNCT
gp-121	29	1	based	base	VERB
gp-121	29	2	on	on	ADP
gp-121	29	3	the	the	DET
gp-121	29	4	data	datum	NOUN
gp-121	29	5	of	of	ADP
gp-121	29	6	bpjs	bpjs	NOUN
gp-121	29	7	patients	patient	NOUN
gp-121	29	8	at	at	ADP
gp-121	29	9	wongsonegoro	wongsonegoro	PROPN
gp-121	29	10	semarang	semarang	PROPN
gp-121	29	11	regional	regional	PROPN
gp-121	29	12	hospital	hospital	NOUN
gp-121	29	13	from	from	ADP
gp-121	29	14	january	january	PROPN
gp-121	29	15	to	to	ADP
gp-121	29	16	february	february	PROPN
gp-121	29	17	2024	2024	NUM
gp-121	29	18	,	,	PUNCT
gp-121	29	19	it	it	PRON
gp-121	29	20	can	can	AUX
gp-121	29	21	be	be	AUX
gp-121	29	22	seen	see	VERB
gp-121	29	23	that	that	SCONJ
gp-121	29	24	there	there	PRON
gp-121	29	25	were	be	VERB
gp-121	29	26	more	more	ADJ
gp-121	29	27	female	female	ADJ
gp-121	29	28	patients	patient	NOUN
gp-121	29	29	than	than	ADP
gp-121	29	30	male	male	ADJ
gp-121	29	31	patients	patient	NOUN
gp-121	29	32	in	in	ADP
gp-121	29	33	both	both	DET
gp-121	29	34	months	month	NOUN
gp-121	29	35	.	.	PUNCT
gp-121	30	1	in	in	ADP
gp-121	30	2	january	january	PROPN
gp-121	30	3	,	,	PUNCT
gp-121	30	4	there	there	PRON
gp-121	30	5	were	be	VERB
gp-121	30	6	7,728	7,728	NUM
gp-121	30	7	male	male	ADJ
gp-121	30	8	patients	patient	NOUN
gp-121	30	9	and	and	CCONJ
gp-121	30	10	8,907	8,907	NUM
gp-121	30	11	female	female	ADJ
gp-121	30	12	patients	patient	NOUN
gp-121	30	13	.	.	PUNCT
gp-121	31	1	this	this	PRON
gp-121	31	2	shows	show	VERB
gp-121	31	3	that	that	SCONJ
gp-121	31	4	the	the	DET
gp-121	31	5	number	number	NOUN
gp-121	31	6	of	of	ADP
gp-121	31	7	female	female	ADJ
gp-121	31	8	patients	patient	NOUN
gp-121	31	9	is	be	AUX
gp-121	31	10	higher	high	ADJ
gp-121	31	11	than	than	ADP
gp-121	31	12	that	that	PRON
gp-121	31	13	of	of	ADP
gp-121	31	14	male	male	ADJ
gp-121	31	15	patients	patient	NOUN
gp-121	31	16	by	by	ADP
gp-121	31	17	about	about	ADV
gp-121	31	18	1,179	1,179	NUM
gp-121	31	19	cases	case	NOUN
gp-121	31	20	.	.	PUNCT
gp-121	32	1	furthermore	furthermore	ADV
gp-121	32	2	,	,	PUNCT
gp-121	32	3	in	in	ADP
gp-121	32	4	february	february	PROPN
gp-121	32	5	,	,	PUNCT
gp-121	32	6	the	the	DET
gp-121	32	7	number	number	NOUN
gp-121	32	8	of	of	ADP
gp-121	32	9	male	male	ADJ
gp-121	32	10	patients	patient	NOUN
gp-121	32	11	was	be	AUX
gp-121	32	12	6,646	6,646	NUM
gp-121	32	13	,	,	PUNCT
gp-121	32	14	and	and	CCONJ
gp-121	32	15	female	female	ADJ
gp-121	32	16	patients	patient	NOUN
gp-121	32	17	were	be	AUX
gp-121	32	18	7,670	7,670	NUM
gp-121	32	19	.	.	PUNCT
gp-121	33	1	the	the	DET
gp-121	33	2	number	number	NOUN
gp-121	33	3	of	of	ADP
gp-121	33	4	female	female	ADJ
gp-121	33	5	patients	patient	NOUN
gp-121	33	6	was	be	AUX
gp-121	33	7	also	also	ADV
gp-121	33	8	still	still	ADV
gp-121	33	9	higher	high	ADJ
gp-121	33	10	than	than	ADP
gp-121	33	11	male	male	ADJ
gp-121	33	12	patients	patient	NOUN
gp-121	33	13	this	this	DET
gp-121	33	14	month	month	NOUN
gp-121	33	15	,	,	PUNCT
gp-121	33	16	although	although	SCONJ
gp-121	33	17	with	with	ADP
gp-121	33	18	a	a	DET
gp-121	33	19	smaller	small	ADJ
gp-121	33	20	difference	difference	NOUN
gp-121	33	21	of	of	ADP
gp-121	33	22	around	around	ADP
gp-121	33	23	1,024	1,024	NUM
gp-121	33	24	cases(yanto	cases(yanto	PROPN
gp-121	33	25	&	&	CCONJ
gp-121	33	26	setyawati	setyawati	PROPN
gp-121	33	27	,	,	PUNCT
gp-121	33	28	2017	2017	NUM
gp-121	33	29	)	)	PUNCT
gp-121	33	30	.	.	PUNCT
gp-121	34	1	the	the	DET
gp-121	34	2	research	research	NOUN
gp-121	34	3	conducted	conduct	VERB
gp-121	34	4	at	at	ADP
gp-121	34	5	rsd	rsd	PROPN
gp-121	34	6	wongsonegoro	wongsonegoro	PROPN
gp-121	34	7	was	be	AUX
gp-121	34	8	based	base	VERB
gp-121	34	9	on	on	ADP
gp-121	34	10	the	the	DET
gp-121	34	11	fact	fact	NOUN
gp-121	34	12	that	that	SCONJ
gp-121	34	13	the	the	DET
gp-121	34	14	image	image	NOUN
gp-121	34	15	or	or	CCONJ
gp-121	34	16	public	public	ADJ
gp-121	34	17	perception	perception	NOUN
gp-121	34	18	of	of	ADP
gp-121	34	19	a	a	DET
gp-121	34	20	hospital	hospital	NOUN
gp-121	34	21	can	can	AUX
gp-121	34	22	determine	determine	VERB
gp-121	34	23	patient	patient	ADJ
gp-121	34	24	choice	choice	NOUN
gp-121	34	25	and	and	CCONJ
gp-121	34	26	form	form	NOUN
gp-121	34	27	loyalty	loyalty	NOUN
gp-121	34	28	.	.	PUNCT
gp-121	35	1	through	through	ADP
gp-121	35	2	this	this	DET
gp-121	35	3	research	research	NOUN
gp-121	35	4	,	,	PUNCT
gp-121	35	5	an	an	DET
gp-121	35	6	understanding	understanding	NOUN
gp-121	35	7	of	of	ADP
gp-121	35	8	what	what	PRON
gp-121	35	9	elements	element	NOUN
gp-121	35	10	form	form	VERB
gp-121	35	11	a	a	DET
gp-121	35	12	positive	positive	ADJ
gp-121	35	13	image	image	NOUN
gp-121	35	14	and	and	CCONJ
gp-121	35	15	how	how	SCONJ
gp-121	35	16	they	they	PRON
gp-121	35	17	affect	affect	VERB
gp-121	35	18	patient	patient	ADJ
gp-121	35	19	satisfaction	satisfaction	NOUN
gp-121	35	20	can	can	AUX
gp-121	35	21	be	be	AUX
gp-121	35	22	obtained	obtain	VERB
gp-121	35	23	.	.	PUNCT
gp-121	36	1	there	there	PRON
gp-121	36	2	are	be	VERB
gp-121	36	3	differences	difference	NOUN
gp-121	36	4	in	in	ADP
gp-121	36	5	the	the	DET
gp-121	36	6	quality	quality	NOUN
gp-121	36	7	of	of	ADP
gp-121	36	8	service	service	NOUN
gp-121	36	9	provided	provide	VERB
gp-121	36	10	to	to	ADP
gp-121	36	11	outpatients	outpatient	NOUN
gp-121	36	12	at	at	ADP
gp-121	36	13	the	the	DET
gp-121	36	14	internal	internal	ADJ
gp-121	36	15	medicine	medicine	NOUN
gp-121	36	16	clinic	clinic	NOUN
gp-121	36	17	(	(	PUNCT
gp-121	36	18	alhajri	alhajri	PROPN
gp-121	36	19	et	et	PROPN
gp-121	36	20	al	al	PROPN
gp-121	36	21	.	.	PROPN
gp-121	36	22	,	,	PUNCT
gp-121	36	23	2022	2022	NUM
gp-121	36	24	)	)	PUNCT
gp-121	36	25	.	.	PUNCT
gp-121	37	1	this	this	PRON
gp-121	37	2	can	can	AUX
gp-121	37	3	include	include	VERB
gp-121	37	4	the	the	DET
gp-121	37	5	professionalism	professionalism	NOUN
gp-121	37	6	of	of	ADP
gp-121	37	7	medical	medical	ADJ
gp-121	37	8	staff	staff	NOUN
gp-121	37	9	,	,	PUNCT
gp-121	37	10	waiting	waiting	NOUN
gp-121	37	11	times	time	NOUN
gp-121	37	12	,	,	PUNCT
gp-121	37	13	accessibility	accessibility	NOUN
gp-121	37	14	of	of	ADP
gp-121	37	15	services	service	NOUN
gp-121	37	16	,	,	PUNCT
gp-121	37	17	and	and	CCONJ
gp-121	37	18	the	the	DET
gp-121	37	19	way	way	NOUN
gp-121	37	20	patients	patient	NOUN
gp-121	37	21	are	be	AUX
gp-121	37	22	generally	generally	ADV
gp-121	37	23	treated	treat	VERB
gp-121	37	24	.	.	PUNCT
gp-121	38	1	this	this	DET
gp-121	38	2	variability	variability	NOUN
gp-121	38	3	may	may	AUX
gp-121	38	4	affect	affect	VERB
gp-121	38	5	patient	patient	ADJ
gp-121	38	6	satisfaction	satisfaction	NOUN
gp-121	38	7	.	.	PUNCT
gp-121	39	1	understanding	understand	VERB
gp-121	39	2	the	the	DET
gp-121	39	3	aspects	aspect	NOUN
gp-121	39	4	of	of	ADP
gp-121	39	5	service	service	NOUN
gp-121	39	6	quality	quality	NOUN
gp-121	39	7	,	,	PUNCT
gp-121	39	8	price	price	NOUN
gp-121	39	9	,	,	PUNCT
gp-121	39	10	and	and	CCONJ
gp-121	39	11	hospital	hospital	NOUN
gp-121	39	12	image	image	NOUN
gp-121	39	13	affecting	affect	VERB
gp-121	39	14	patient	patient	ADJ
gp-121	39	15	satisfaction	satisfaction	NOUN
gp-121	39	16	is	be	AUX
gp-121	39	17	critical	critical	ADJ
gp-121	39	18	to	to	ADP
gp-121	39	19	understanding	understand	VERB
gp-121	39	20	patients	patient	NOUN
gp-121	39	21	'	'	PART
gp-121	39	22	decisions	decision	NOUN
gp-121	39	23	in	in	ADP
gp-121	39	24	choosing	choose	VERB
gp-121	39	25	wongsonegoro	wongsonegoro	ADP
gp-121	39	26	hospital	hospital	NOUN
gp-121	39	27	as	as	ADP
gp-121	39	28	a	a	DET
gp-121	39	29	healthcare	healthcare	NOUN
gp-121	39	30	provider	provider	NOUN
gp-121	39	31	.	.	PUNCT
gp-121	40	1	this	this	PRON
gp-121	40	2	can	can	AUX
gp-121	40	3	assist	assist	VERB
gp-121	40	4	in	in	ADP
gp-121	40	5	designing	design	VERB
gp-121	40	6	policies	policy	NOUN
gp-121	40	7	and	and	CCONJ
gp-121	40	8	practices	practice	NOUN
gp-121	40	9	that	that	PRON
gp-121	40	10	improve	improve	VERB
gp-121	40	11	patient	patient	ADJ
gp-121	40	12	satisfaction	satisfaction	NOUN
gp-121	40	13	and	and	CCONJ
gp-121	40	14	loyalty	loyalty	NOUN
gp-121	40	15	(	(	PUNCT
gp-121	40	16	meesala	meesala	PROPN
gp-121	40	17	&	&	CCONJ
gp-121	40	18	paul	paul	PROPN
gp-121	40	19	,	,	PUNCT
gp-121	40	20	2018	2018	NUM
gp-121	40	21	)	)	PUNCT
gp-121	40	22	.	.	PUNCT
gp-121	41	1	based	base	VERB
gp-121	41	2	on	on	ADP
gp-121	41	3	the	the	DET
gp-121	41	4	above	above	ADJ
gp-121	41	5	background	background	NOUN
gp-121	41	6	,	,	PUNCT
gp-121	41	7	this	this	DET
gp-121	41	8	study	study	NOUN
gp-121	41	9	raises	raise	VERB
gp-121	41	10	american	american	ADJ
gp-121	41	11	journal	journal	PROPN
gp-121	41	12	of	of	ADP
gp-121	41	13	economic	economic	ADJ
gp-121	41	14	and	and	CCONJ
gp-121	41	15	management	management	NOUN
gp-121	41	16	business	business	NOUN
gp-121	41	17	vol	vol	NOUN
gp-121	41	18	.	.	PROPN
gp-121	42	1	3	3	NUM
gp-121	43	1	no	no	NOUN
gp-121	43	2	.	.	NOUN
gp-121	44	1	11	11	NUM
gp-121	44	2	november	november	PROPN
gp-121	44	3	2024	2024	NUM
gp-121	44	4	420	420	NUM
gp-121	44	5	the	the	DET
gp-121	44	6	research	research	NOUN
gp-121	44	7	title	title	NOUN
gp-121	44	8	"	"	PUNCT
gp-121	44	9	the	the	DET
gp-121	44	10	effect	effect	NOUN
gp-121	44	11	of	of	ADP
gp-121	44	12	service	service	NOUN
gp-121	44	13	quality	quality	NOUN
gp-121	44	14	,	,	PUNCT
gp-121	44	15	price	price	NOUN
gp-121	44	16	,	,	PUNCT
gp-121	44	17	and	and	CCONJ
gp-121	44	18	hospital	hospital	NOUN
gp-121	44	19	image	image	NOUN
gp-121	44	20	on	on	ADP
gp-121	44	21	the	the	DET
gp-121	44	22	satisfaction	satisfaction	NOUN
gp-121	44	23	of	of	ADP
gp-121	44	24	internal	internal	ADJ
gp-121	44	25	medicine	medicine	NOUN
gp-121	44	26	poly	poly	ADJ
gp-121	44	27	outpatients	outpatient	NOUN
gp-121	44	28	of	of	ADP
gp-121	44	29	wongsonegoro	wongsonegoro	PROPN
gp-121	44	30	hospital	hospital	PROPN
gp-121	44	31	semarang	semarang	PROPN
gp-121	44	32	"	"	PUNCT
gp-121	44	33	.	.	PUNCT
gp-121	45	1	based	base	VERB
gp-121	45	2	on	on	ADP
gp-121	45	3	the	the	DET
gp-121	45	4	background	background	NOUN
gp-121	45	5	above	above	ADV
gp-121	45	6	,	,	PUNCT
gp-121	45	7	the	the	DET
gp-121	45	8	research	research	NOUN
gp-121	45	9	problem	problem	NOUN
gp-121	45	10	in	in	ADP
gp-121	45	11	this	this	DET
gp-121	45	12	study	study	NOUN
gp-121	45	13	is	be	AUX
gp-121	45	14	:	:	PUNCT
gp-121	45	15	does	do	AUX
gp-121	45	16	service	service	NOUN
gp-121	45	17	quality	quality	NOUN
gp-121	45	18	affect	affect	VERB
gp-121	45	19	patient	patient	ADJ
gp-121	45	20	satisfaction	satisfaction	NOUN
gp-121	45	21	at	at	ADP
gp-121	45	22	wongsonegoro	wongsonegoro	PROPN
gp-121	45	23	hospital	hospital	PROPN
gp-121	45	24	semarang	semarang	PROPN
gp-121	45	25	?	?	PUNCT
gp-121	46	1	the	the	DET
gp-121	46	2	study	study	NOUN
gp-121	46	3	aims	aim	VERB
gp-121	46	4	to	to	PART
gp-121	46	5	determine	determine	VERB
gp-121	46	6	and	and	CCONJ
gp-121	46	7	verify	verify	VERB
gp-121	46	8	the	the	DET
gp-121	46	9	significant	significant	ADJ
gp-121	46	10	impact	impact	NOUN
gp-121	46	11	of	of	ADP
gp-121	46	12	service	service	NOUN
gp-121	46	13	quality	quality	NOUN
gp-121	46	14	on	on	ADP
gp-121	46	15	patient	patient	ADJ
gp-121	46	16	satisfaction	satisfaction	NOUN
gp-121	46	17	.	.	PUNCT
gp-121	47	1	furthermore	furthermore	ADV
gp-121	47	2	,	,	PUNCT
gp-121	47	3	the	the	DET
gp-121	47	4	findings	finding	NOUN
gp-121	47	5	are	be	AUX
gp-121	47	6	expected	expect	VERB
gp-121	47	7	to	to	PART
gp-121	47	8	benefit	benefit	VERB
gp-121	47	9	the	the	DET
gp-121	47	10	hospital	hospital	NOUN
gp-121	47	11	by	by	ADP
gp-121	47	12	identifying	identify	VERB
gp-121	47	13	factors	factor	NOUN
gp-121	47	14	influencing	influence	VERB
gp-121	47	15	patient	patient	ADJ
gp-121	47	16	satisfaction	satisfaction	NOUN
gp-121	47	17	,	,	PUNCT
gp-121	47	18	enabling	enable	VERB
gp-121	47	19	the	the	DET
gp-121	47	20	implementation	implementation	NOUN
gp-121	47	21	of	of	ADP
gp-121	47	22	effective	effective	ADJ
gp-121	47	23	strategies	strategy	NOUN
gp-121	47	24	to	to	PART
gp-121	47	25	enhance	enhance	VERB
gp-121	47	26	patient	patient	ADJ
gp-121	47	27	satisfaction	satisfaction	NOUN
gp-121	47	28	levels	level	NOUN
gp-121	47	29	,	,	PUNCT
gp-121	47	30	ultimately	ultimately	ADV
gp-121	47	31	improving	improve	VERB
gp-121	47	32	the	the	DET
gp-121	47	33	hospital	hospital	NOUN
gp-121	47	34	's	's	PART
gp-121	47	35	reputation	reputation	NOUN
gp-121	47	36	and	and	CCONJ
gp-121	47	37	financial	financial	ADJ
gp-121	47	38	performance	performance	NOUN
gp-121	47	39	.	.	PUNCT
gp-121	48	1	research	research	NOUN
gp-121	48	2	methods	method	NOUN
gp-121	48	3	this	this	DET
gp-121	48	4	study	study	NOUN
gp-121	48	5	employs	employ	VERB
gp-121	48	6	quantitative	quantitative	ADJ
gp-121	48	7	research	research	NOUN
gp-121	48	8	methods	method	NOUN
gp-121	48	9	to	to	PART
gp-121	48	10	assess	assess	VERB
gp-121	48	11	the	the	DET
gp-121	48	12	impact	impact	NOUN
gp-121	48	13	of	of	ADP
gp-121	48	14	service	service	NOUN
gp-121	48	15	quality	quality	NOUN
gp-121	48	16	,	,	PUNCT
gp-121	48	17	price	price	NOUN
gp-121	48	18	,	,	PUNCT
gp-121	48	19	and	and	CCONJ
gp-121	48	20	hospital	hospital	NOUN
gp-121	48	21	image	image	NOUN
gp-121	48	22	on	on	ADP
gp-121	48	23	patient	patient	ADJ
gp-121	48	24	satisfaction	satisfaction	NOUN
gp-121	48	25	.	.	PUNCT
gp-121	49	1	this	this	DET
gp-121	49	2	approach	approach	NOUN
gp-121	49	3	was	be	AUX
gp-121	49	4	selected	select	VERB
gp-121	49	5	to	to	PART
gp-121	49	6	obtain	obtain	VERB
gp-121	49	7	objective	objective	ADJ
gp-121	49	8	and	and	CCONJ
gp-121	49	9	measurable	measurable	ADJ
gp-121	49	10	data	datum	NOUN
gp-121	49	11	,	,	PUNCT
gp-121	49	12	providing	provide	VERB
gp-121	49	13	an	an	DET
gp-121	49	14	accurate	accurate	ADJ
gp-121	49	15	representation	representation	NOUN
gp-121	49	16	of	of	ADP
gp-121	49	17	factors	factor	NOUN
gp-121	49	18	influencing	influence	VERB
gp-121	49	19	patient	patient	ADJ
gp-121	49	20	satisfaction	satisfaction	NOUN
gp-121	49	21	.	.	PUNCT
gp-121	50	1	as	as	ADP
gp-121	50	2	sugiyono	sugiyono	NOUN
gp-121	50	3	(	(	PUNCT
gp-121	50	4	2014	2014	NUM
gp-121	50	5	)	)	PUNCT
gp-121	50	6	states	state	NOUN
gp-121	50	7	,	,	PUNCT
gp-121	50	8	quantitative	quantitative	ADJ
gp-121	50	9	research	research	NOUN
gp-121	50	10	is	be	AUX
gp-121	50	11	rooted	root	VERB
gp-121	50	12	in	in	ADP
gp-121	50	13	the	the	DET
gp-121	50	14	positivist	positivist	NOUN
gp-121	50	15	philosophy	philosophy	NOUN
gp-121	50	16	,	,	PUNCT
gp-121	50	17	emphasizing	emphasize	VERB
gp-121	50	18	empirical	empirical	ADJ
gp-121	50	19	observation	observation	NOUN
gp-121	50	20	and	and	CCONJ
gp-121	50	21	measurement	measurement	NOUN
gp-121	50	22	.	.	PUNCT
gp-121	51	1	the	the	DET
gp-121	51	2	research	research	NOUN
gp-121	51	3	adopts	adopt	VERB
gp-121	51	4	a	a	DET
gp-121	51	5	non	non	ADJ
gp-121	51	6	-	-	ADJ
gp-121	51	7	probability	probability	ADJ
gp-121	51	8	sampling	sampling	NOUN
gp-121	51	9	method	method	NOUN
gp-121	51	10	with	with	ADP
gp-121	51	11	a	a	DET
gp-121	51	12	purposive	purposive	ADJ
gp-121	51	13	sampling	sampling	NOUN
gp-121	51	14	technique	technique	NOUN
gp-121	51	15	.	.	PUNCT
gp-121	52	1	in	in	ADP
gp-121	52	2	this	this	DET
gp-121	52	3	approach	approach	NOUN
gp-121	52	4	,	,	PUNCT
gp-121	52	5	samples	sample	NOUN
gp-121	52	6	are	be	AUX
gp-121	52	7	deliberately	deliberately	ADV
gp-121	52	8	chosen	choose	VERB
gp-121	52	9	based	base	VERB
gp-121	52	10	on	on	ADP
gp-121	52	11	specific	specific	ADJ
gp-121	52	12	criteria	criterion	NOUN
gp-121	52	13	set	set	VERB
gp-121	52	14	by	by	ADP
gp-121	52	15	the	the	DET
gp-121	52	16	researcher	researcher	NOUN
gp-121	52	17	.	.	PUNCT
gp-121	53	1	respondents	respondent	NOUN
gp-121	53	2	who	who	PRON
gp-121	53	3	are	be	AUX
gp-121	53	4	considered	consider	VERB
gp-121	53	5	most	most	ADV
gp-121	53	6	relevant	relevant	ADJ
gp-121	53	7	and	and	CCONJ
gp-121	53	8	capable	capable	ADJ
gp-121	53	9	of	of	ADP
gp-121	53	10	providing	provide	VERB
gp-121	53	11	data	datum	NOUN
gp-121	53	12	aligned	align	VERB
gp-121	53	13	with	with	ADP
gp-121	53	14	the	the	DET
gp-121	53	15	research	research	NOUN
gp-121	53	16	objectives	objective	NOUN
gp-121	53	17	are	be	AUX
gp-121	53	18	intentionally	intentionally	ADV
gp-121	53	19	selected	select	VERB
gp-121	53	20	.	.	PUNCT
gp-121	54	1	for	for	ADP
gp-121	54	2	this	this	DET
gp-121	54	3	study	study	NOUN
gp-121	54	4	,	,	PUNCT
gp-121	54	5	the	the	DET
gp-121	54	6	target	target	NOUN
gp-121	54	7	respondents	respondent	NOUN
gp-121	54	8	are	be	AUX
gp-121	54	9	outpatients	outpatient	NOUN
gp-121	54	10	at	at	ADP
gp-121	54	11	the	the	DET
gp-121	54	12	internal	internal	ADJ
gp-121	54	13	medicine	medicine	NOUN
gp-121	54	14	clinic	clinic	PROPN
gp-121	54	15	of	of	ADP
gp-121	54	16	wongsonegoro	wongsonegoro	PROPN
gp-121	54	17	hospital	hospital	PROPN
gp-121	54	18	semarang	semarang	PROPN
gp-121	54	19	,	,	PUNCT
gp-121	54	20	expected	expect	VERB
gp-121	54	21	to	to	PART
gp-121	54	22	offer	offer	VERB
gp-121	54	23	valuable	valuable	ADJ
gp-121	54	24	insights	insight	NOUN
gp-121	54	25	into	into	ADP
gp-121	54	26	the	the	DET
gp-121	54	27	impact	impact	NOUN
gp-121	54	28	of	of	ADP
gp-121	54	29	service	service	NOUN
gp-121	54	30	quality	quality	NOUN
gp-121	54	31	,	,	PUNCT
gp-121	54	32	price	price	NOUN
gp-121	54	33	,	,	PUNCT
gp-121	54	34	and	and	CCONJ
gp-121	54	35	hospital	hospital	NOUN
gp-121	54	36	image	image	NOUN
gp-121	54	37	on	on	ADP
gp-121	54	38	patient	patient	ADJ
gp-121	54	39	satisfaction	satisfaction	NOUN
gp-121	54	40	.	.	PUNCT
gp-121	55	1	result	result	NOUN
gp-121	55	2	and	and	CCONJ
gp-121	55	3	discussion	discussion	VERB
gp-121	55	4	the	the	DET
gp-121	55	5	effect	effect	NOUN
gp-121	55	6	of	of	ADP
gp-121	55	7	service	service	NOUN
gp-121	55	8	quality	quality	NOUN
gp-121	55	9	on	on	ADP
gp-121	55	10	patient	patient	ADJ
gp-121	55	11	satisfaction	satisfaction	NOUN
gp-121	55	12	the	the	DET
gp-121	55	13	analysis	analysis	NOUN
gp-121	55	14	results	result	NOUN
gp-121	55	15	indicate	indicate	VERB
gp-121	55	16	that	that	SCONJ
gp-121	55	17	service	service	NOUN
gp-121	55	18	quality	quality	NOUN
gp-121	55	19	(	(	PUNCT
gp-121	55	20	x1	x1	PROPN
gp-121	55	21	)	)	PUNCT
gp-121	55	22	significantly	significantly	ADV
gp-121	55	23	and	and	CCONJ
gp-121	55	24	positively	positively	ADV
gp-121	55	25	influences	influence	VERB
gp-121	55	26	patient	patient	ADJ
gp-121	55	27	satisfaction	satisfaction	NOUN
gp-121	55	28	(	(	PUNCT
gp-121	55	29	y	y	NOUN
gp-121	55	30	)	)	PUNCT
gp-121	55	31	,	,	PUNCT
gp-121	55	32	with	with	ADP
gp-121	55	33	a	a	DET
gp-121	55	34	coefficient	coefficient	NOUN
gp-121	55	35	value	value	NOUN
gp-121	55	36	of	of	ADP
gp-121	55	37	0.252	0.252	NUM
gp-121	55	38	.	.	PUNCT
gp-121	56	1	this	this	PRON
gp-121	56	2	implies	imply	VERB
gp-121	56	3	that	that	SCONJ
gp-121	56	4	a	a	DET
gp-121	56	5	one	one	NUM
gp-121	56	6	-	-	PUNCT
gp-121	56	7	unit	unit	NOUN
gp-121	56	8	improvement	improvement	NOUN
gp-121	56	9	in	in	ADP
gp-121	56	10	service	service	NOUN
gp-121	56	11	quality	quality	NOUN
gp-121	56	12	leads	lead	VERB
gp-121	56	13	to	to	ADP
gp-121	56	14	a	a	DET
gp-121	56	15	0.252	0.252	NUM
gp-121	56	16	-	-	PUNCT
gp-121	56	17	unit	unit	NOUN
gp-121	56	18	increase	increase	NOUN
gp-121	56	19	in	in	ADP
gp-121	56	20	patient	patient	ADJ
gp-121	56	21	satisfaction	satisfaction	NOUN
gp-121	56	22	.	.	PUNCT
gp-121	57	1	the	the	DET
gp-121	57	2	t	t	PROPN
gp-121	57	3	-	-	PUNCT
gp-121	57	4	statistics	statistic	NOUN
gp-121	57	5	value	value	NOUN
gp-121	57	6	of	of	ADP
gp-121	57	7	2.602	2.602	NUM
gp-121	57	8	and	and	CCONJ
gp-121	57	9	a	a	DET
gp-121	57	10	p	p	NOUN
gp-121	57	11	-	-	PUNCT
gp-121	57	12	value	value	NOUN
gp-121	57	13	of	of	ADP
gp-121	57	14	0.010	0.010	NUM
gp-121	57	15	confirm	confirm	VERB
gp-121	57	16	that	that	SCONJ
gp-121	57	17	this	this	DET
gp-121	57	18	relationship	relationship	NOUN
gp-121	57	19	is	be	AUX
gp-121	57	20	statistically	statistically	ADV
gp-121	57	21	significant	significant	ADJ
gp-121	57	22	at	at	ADP
gp-121	57	23	the	the	DET
gp-121	57	24	0.05	0.05	NUM
gp-121	57	25	level	level	NOUN
gp-121	57	26	.	.	PUNCT
gp-121	58	1	these	these	DET
gp-121	58	2	findings	finding	NOUN
gp-121	58	3	support	support	VERB
gp-121	58	4	the	the	DET
gp-121	58	5	hypothesis	hypothesis	NOUN
gp-121	58	6	that	that	PRON
gp-121	58	7	service	service	NOUN
gp-121	58	8	quality	quality	NOUN
gp-121	58	9	plays	play	VERB
gp-121	58	10	a	a	DET
gp-121	58	11	critical	critical	ADJ
gp-121	58	12	role	role	NOUN
gp-121	58	13	in	in	ADP
gp-121	58	14	enhancing	enhance	VERB
gp-121	58	15	patient	patient	ADJ
gp-121	58	16	satisfaction	satisfaction	NOUN
gp-121	58	17	,	,	PUNCT
gp-121	58	18	emphasizing	emphasize	VERB
gp-121	58	19	several	several	ADJ
gp-121	58	20	key	key	ADJ
gp-121	58	21	factors	factor	NOUN
gp-121	58	22	that	that	PRON
gp-121	58	23	define	define	VERB
gp-121	58	24	service	service	NOUN
gp-121	58	25	quality	quality	NOUN
gp-121	58	26	in	in	ADP
gp-121	58	27	the	the	DET
gp-121	58	28	healthcare	healthcare	NOUN
gp-121	58	29	sector	sector	NOUN
gp-121	58	30	.	.	PUNCT
gp-121	59	1	for	for	ADP
gp-121	59	2	a	a	DET
gp-121	59	3	more	more	ADV
gp-121	59	4	comprehensive	comprehensive	ADJ
gp-121	59	5	understanding	understanding	NOUN
gp-121	59	6	,	,	PUNCT
gp-121	59	7	future	future	ADJ
gp-121	59	8	research	research	NOUN
gp-121	59	9	should	should	AUX
gp-121	59	10	explore	explore	VERB
gp-121	59	11	additional	additional	ADJ
gp-121	59	12	variables	variable	NOUN
gp-121	59	13	and	and	CCONJ
gp-121	59	14	compare	compare	VERB
gp-121	59	15	these	these	DET
gp-121	59	16	findings	finding	NOUN
gp-121	59	17	with	with	ADP
gp-121	59	18	those	those	PRON
gp-121	59	19	of	of	ADP
gp-121	59	20	similar	similar	ADJ
gp-121	59	21	studies	study	NOUN
gp-121	59	22	in	in	ADP
gp-121	59	23	healthcare	healthcare	PROPN
gp-121	59	24	service	service	NOUN
gp-121	59	25	management	management	NOUN
gp-121	59	26	.	.	PUNCT
gp-121	60	1	1	1	NUM
gp-121	60	2	)	)	PUNCT
gp-121	60	3	service	service	NOUN
gp-121	60	4	theory	theory	NOUN
gp-121	60	5	:	:	PUNCT
gp-121	60	6	servqual	servqual	ADJ
gp-121	60	7	model	model	PROPN
gp-121	60	8	service	service	NOUN
gp-121	60	9	quality	quality	NOUN
gp-121	60	10	is	be	AUX
gp-121	60	11	often	often	ADV
gp-121	60	12	measured	measure	VERB
gp-121	60	13	using	use	VERB
gp-121	60	14	the	the	DET
gp-121	60	15	servqual	servqual	ADJ
gp-121	60	16	(	(	PUNCT
gp-121	60	17	service	service	NOUN
gp-121	60	18	quality	quality	NOUN
gp-121	60	19	)	)	PUNCT
gp-121	60	20	model	model	NOUN
gp-121	60	21	,	,	PUNCT
gp-121	60	22	developed	develop	VERB
gp-121	60	23	by	by	ADP
gp-121	60	24	parasuraman	parasuraman	NOUN
gp-121	60	25	(	(	PUNCT
gp-121	60	26	2014	2014	NUM
gp-121	60	27	)	)	PUNCT
gp-121	60	28	.	.	PUNCT
gp-121	61	1	this	this	DET
gp-121	61	2	model	model	NOUN
gp-121	61	3	evaluates	evaluate	VERB
gp-121	61	4	the	the	DET
gp-121	61	5	gap	gap	NOUN
gp-121	61	6	between	between	ADP
gp-121	61	7	patients	patient	NOUN
gp-121	61	8	'	'	PART
gp-121	61	9	expectations	expectation	NOUN
gp-121	61	10	and	and	CCONJ
gp-121	61	11	perceptions	perception	NOUN
gp-121	61	12	of	of	ADP
gp-121	61	13	the	the	DET
gp-121	61	14	service	service	NOUN
gp-121	61	15	received	receive	VERB
gp-121	61	16	.	.	PUNCT
gp-121	62	1	the	the	DET
gp-121	62	2	dimensions	dimension	NOUN
gp-121	62	3	of	of	ADP
gp-121	62	4	servqual	servqual	ADJ
gp-121	62	5	that	that	PRON
gp-121	62	6	are	be	AUX
gp-121	62	7	relevant	relevant	ADJ
gp-121	62	8	in	in	ADP
gp-121	62	9	the	the	DET
gp-121	62	10	context	context	NOUN
gp-121	62	11	of	of	ADP
gp-121	62	12	health	health	NOUN
gp-121	62	13	services	service	NOUN
gp-121	62	14	include	include	VERB
gp-121	62	15	five	five	NUM
gp-121	62	16	main	main	ADJ
gp-121	62	17	components	component	NOUN
gp-121	62	18	:	:	PUNCT
gp-121	62	19	a	a	X
gp-121	62	20	)	)	PUNCT
gp-121	62	21	reliability	reliability	NOUN
gp-121	62	22	jhodi	jhodi	PRON
gp-121	62	23	rent	rent	VERB
gp-121	62	24	geopal	geopal	NOUN
gp-121	62	25	,	,	PUNCT
gp-121	62	26	sarwo	sarwo	PROPN
gp-121	62	27	edy	edy	PROPN
gp-121	62	28	handoyo	handoyo	PROPN
gp-121	62	29	421	421	NUM
gp-121	62	30	the	the	DET
gp-121	62	31	hospital	hospital	NOUN
gp-121	62	32	's	's	PART
gp-121	62	33	ability	ability	NOUN
gp-121	62	34	to	to	PART
gp-121	62	35	provide	provide	VERB
gp-121	62	36	consistent	consistent	ADJ
gp-121	62	37	and	and	CCONJ
gp-121	62	38	timely	timely	ADJ
gp-121	62	39	services	service	NOUN
gp-121	62	40	.	.	PUNCT
gp-121	63	1	in	in	ADP
gp-121	63	2	healthcare	healthcare	PROPN
gp-121	63	3	,	,	PUNCT
gp-121	63	4	this	this	PRON
gp-121	63	5	has	have	VERB
gp-121	63	6	a	a	DET
gp-121	63	7	lot	lot	NOUN
gp-121	63	8	to	to	PART
gp-121	63	9	do	do	VERB
gp-121	63	10	with	with	ADP
gp-121	63	11	the	the	DET
gp-121	63	12	accuracy	accuracy	NOUN
gp-121	63	13	of	of	ADP
gp-121	63	14	diagnosis	diagnosis	NOUN
gp-121	63	15	,	,	PUNCT
gp-121	63	16	consistent	consistent	ADJ
gp-121	63	17	treatment	treatment	NOUN
gp-121	63	18	procedures	procedure	NOUN
gp-121	63	19	,	,	PUNCT
gp-121	63	20	and	and	CCONJ
gp-121	63	21	the	the	DET
gp-121	63	22	hospital	hospital	NOUN
gp-121	63	23	's	's	PART
gp-121	63	24	ability	ability	NOUN
gp-121	63	25	to	to	PART
gp-121	63	26	handle	handle	VERB
gp-121	63	27	patient	patient	ADJ
gp-121	63	28	needs	need	NOUN
gp-121	63	29	in	in	ADP
gp-121	63	30	a	a	DET
gp-121	63	31	timely	timely	ADJ
gp-121	63	32	manner	manner	NOUN
gp-121	63	33	.	.	PUNCT
gp-121	64	1	if	if	SCONJ
gp-121	64	2	this	this	DET
gp-121	64	3	reliability	reliability	NOUN
gp-121	64	4	is	be	AUX
gp-121	64	5	met	meet	VERB
gp-121	64	6	,	,	PUNCT
gp-121	64	7	patients	patient	NOUN
gp-121	64	8	will	will	AUX
gp-121	64	9	feel	feel	VERB
gp-121	64	10	confident	confident	ADJ
gp-121	64	11	that	that	SCONJ
gp-121	64	12	the	the	DET
gp-121	64	13	hospital	hospital	NOUN
gp-121	64	14	can	can	AUX
gp-121	64	15	be	be	AUX
gp-121	64	16	trusted	trust	VERB
gp-121	64	17	,	,	PUNCT
gp-121	64	18	and	and	CCONJ
gp-121	64	19	their	their	PRON
gp-121	64	20	satisfaction	satisfaction	NOUN
gp-121	64	21	will	will	AUX
gp-121	64	22	increase	increase	VERB
gp-121	64	23	.	.	PUNCT
gp-121	65	1	b	b	X
gp-121	65	2	)	)	PUNCT
gp-121	65	3	responsiveness	responsiveness	NOUN
gp-121	65	4	the	the	DET
gp-121	65	5	ability	ability	NOUN
gp-121	65	6	of	of	ADP
gp-121	65	7	medical	medical	ADJ
gp-121	65	8	and	and	CCONJ
gp-121	65	9	non	non	ADJ
gp-121	65	10	-	-	ADJ
gp-121	65	11	medical	medical	ADJ
gp-121	65	12	staff	staff	NOUN
gp-121	65	13	to	to	PART
gp-121	65	14	respond	respond	VERB
gp-121	65	15	quickly	quickly	ADV
gp-121	65	16	to	to	ADP
gp-121	65	17	patient	patient	ADJ
gp-121	65	18	requests	request	NOUN
gp-121	65	19	.	.	PUNCT
gp-121	66	1	high	high	ADJ
gp-121	66	2	responsiveness	responsiveness	NOUN
gp-121	66	3	indicates	indicate	VERB
gp-121	66	4	that	that	SCONJ
gp-121	66	5	the	the	DET
gp-121	66	6	hospital	hospital	NOUN
gp-121	66	7	is	be	AUX
gp-121	66	8	proactively	proactively	ADV
gp-121	66	9	paying	pay	VERB
gp-121	66	10	attention	attention	NOUN
gp-121	66	11	to	to	ADP
gp-121	66	12	patient	patient	ADJ
gp-121	66	13	needs	need	NOUN
gp-121	66	14	and	and	CCONJ
gp-121	66	15	complaints	complaint	NOUN
gp-121	66	16	.	.	PUNCT
gp-121	67	1	speed	speed	NOUN
gp-121	67	2	of	of	ADP
gp-121	67	3	service	service	NOUN
gp-121	67	4	delivery	delivery	NOUN
gp-121	67	5	has	have	VERB
gp-121	67	6	a	a	DET
gp-121	67	7	huge	huge	ADJ
gp-121	67	8	impact	impact	NOUN
gp-121	67	9	on	on	ADP
gp-121	67	10	satisfaction	satisfaction	NOUN
gp-121	67	11	,	,	PUNCT
gp-121	67	12	especially	especially	ADV
gp-121	67	13	when	when	SCONJ
gp-121	67	14	it	it	PRON
gp-121	67	15	comes	come	VERB
gp-121	67	16	to	to	ADP
gp-121	67	17	emergency	emergency	NOUN
gp-121	67	18	medical	medical	ADJ
gp-121	67	19	treatment	treatment	NOUN
gp-121	67	20	.	.	PUNCT
gp-121	68	1	c	c	X
gp-121	68	2	)	)	PUNCT
gp-121	68	3	assurance	assurance	NOUN
gp-121	68	4	it	it	PRON
gp-121	68	5	refers	refer	VERB
gp-121	68	6	to	to	ADP
gp-121	68	7	the	the	DET
gp-121	68	8	competence	competence	NOUN
gp-121	68	9	,	,	PUNCT
gp-121	68	10	courtesy	courtesy	NOUN
gp-121	68	11	,	,	PUNCT
gp-121	68	12	and	and	CCONJ
gp-121	68	13	credibility	credibility	NOUN
gp-121	68	14	of	of	ADP
gp-121	68	15	medical	medical	ADJ
gp-121	68	16	personnel	personnel	NOUN
gp-121	68	17	,	,	PUNCT
gp-121	68	18	as	as	ADV
gp-121	68	19	well	well	ADV
gp-121	68	20	as	as	ADP
gp-121	68	21	the	the	DET
gp-121	68	22	sense	sense	NOUN
gp-121	68	23	of	of	ADP
gp-121	68	24	security	security	NOUN
gp-121	68	25	felt	feel	VERB
gp-121	68	26	by	by	ADP
gp-121	68	27	patients	patient	NOUN
gp-121	68	28	.	.	PUNCT
gp-121	69	1	this	this	DET
gp-121	69	2	aspect	aspect	NOUN
gp-121	69	3	emphasizes	emphasize	VERB
gp-121	69	4	the	the	DET
gp-121	69	5	importance	importance	NOUN
gp-121	69	6	of	of	ADP
gp-121	69	7	the	the	DET
gp-121	69	8	ability	ability	NOUN
gp-121	69	9	and	and	CCONJ
gp-121	69	10	expertise	expertise	NOUN
gp-121	69	11	of	of	ADP
gp-121	69	12	hospital	hospital	NOUN
gp-121	69	13	staff	staff	NOUN
gp-121	69	14	in	in	ADP
gp-121	69	15	providing	provide	VERB
gp-121	69	16	services	service	NOUN
gp-121	69	17	in	in	ADP
gp-121	69	18	accordance	accordance	NOUN
gp-121	69	19	with	with	ADP
gp-121	69	20	medical	medical	ADJ
gp-121	69	21	standards	standard	NOUN
gp-121	69	22	.	.	PUNCT
gp-121	70	1	patients	patient	NOUN
gp-121	70	2	will	will	AUX
gp-121	70	3	feel	feel	VERB
gp-121	70	4	more	more	ADV
gp-121	70	5	satisfied	satisfied	ADJ
gp-121	70	6	if	if	SCONJ
gp-121	70	7	they	they	PRON
gp-121	70	8	believe	believe	VERB
gp-121	70	9	that	that	SCONJ
gp-121	70	10	hospital	hospital	NOUN
gp-121	70	11	staff	staff	NOUN
gp-121	70	12	have	have	VERB
gp-121	70	13	sufficient	sufficient	ADJ
gp-121	70	14	expertise	expertise	NOUN
gp-121	70	15	in	in	ADP
gp-121	70	16	managing	manage	VERB
gp-121	70	17	their	their	PRON
gp-121	70	18	health	health	NOUN
gp-121	70	19	conditions	condition	NOUN
gp-121	70	20	.	.	PUNCT
gp-121	71	1	d	d	X
gp-121	71	2	)	)	PUNCT
gp-121	71	3	empathy	empathy	NOUN
gp-121	71	4	the	the	DET
gp-121	71	5	care	care	NOUN
gp-121	71	6	shown	show	VERB
gp-121	71	7	by	by	ADP
gp-121	71	8	medical	medical	ADJ
gp-121	71	9	personnel	personnel	NOUN
gp-121	71	10	towards	towards	ADP
gp-121	71	11	patients	patient	NOUN
gp-121	71	12	.	.	PUNCT
gp-121	72	1	in	in	ADP
gp-121	72	2	healthcare	healthcare	PROPN
gp-121	72	3	,	,	PUNCT
gp-121	72	4	empathy	empathy	NOUN
gp-121	72	5	plays	play	VERB
gp-121	72	6	an	an	DET
gp-121	72	7	important	important	ADJ
gp-121	72	8	role	role	NOUN
gp-121	72	9	in	in	ADP
gp-121	72	10	forming	form	VERB
gp-121	72	11	a	a	DET
gp-121	72	12	good	good	ADJ
gp-121	72	13	relationship	relationship	NOUN
gp-121	72	14	between	between	ADP
gp-121	72	15	patients	patient	NOUN
gp-121	72	16	and	and	CCONJ
gp-121	72	17	providers	provider	NOUN
gp-121	72	18	.	.	PUNCT
gp-121	73	1	when	when	SCONJ
gp-121	73	2	patients	patient	NOUN
gp-121	73	3	feel	feel	VERB
gp-121	73	4	they	they	PRON
gp-121	73	5	are	be	AUX
gp-121	73	6	treated	treat	VERB
gp-121	73	7	with	with	ADP
gp-121	73	8	genuine	genuine	ADJ
gp-121	73	9	care	care	NOUN
gp-121	73	10	and	and	CCONJ
gp-121	73	11	are	be	AUX
gp-121	73	12	valued	value	VERB
gp-121	73	13	,	,	PUNCT
gp-121	73	14	their	their	PRON
gp-121	73	15	satisfaction	satisfaction	NOUN
gp-121	73	16	tends	tend	VERB
gp-121	73	17	to	to	PART
gp-121	73	18	increase	increase	VERB
gp-121	73	19	.	.	PUNCT
gp-121	74	1	e	e	X
gp-121	74	2	)	)	PUNCT
gp-121	74	3	physical	physical	ADJ
gp-121	74	4	evidence	evidence	NOUN
gp-121	74	5	(	(	PUNCT
gp-121	74	6	tangibles	tangible	NOUN
gp-121	74	7	)	)	PUNCT
gp-121	74	8	the	the	DET
gp-121	74	9	physical	physical	ADJ
gp-121	74	10	appearance	appearance	NOUN
gp-121	74	11	of	of	ADP
gp-121	74	12	hospital	hospital	NOUN
gp-121	74	13	facilities	facility	NOUN
gp-121	74	14	,	,	PUNCT
gp-121	74	15	medical	medical	ADJ
gp-121	74	16	devices	device	NOUN
gp-121	74	17	,	,	PUNCT
gp-121	74	18	and	and	CCONJ
gp-121	74	19	the	the	DET
gp-121	74	20	general	general	ADJ
gp-121	74	21	environment	environment	NOUN
gp-121	74	22	.	.	PUNCT
gp-121	75	1	a	a	DET
gp-121	75	2	clean	clean	ADJ
gp-121	75	3	and	and	CCONJ
gp-121	75	4	modern	modern	ADJ
gp-121	75	5	physical	physical	ADJ
gp-121	75	6	condition	condition	NOUN
gp-121	75	7	can	can	AUX
gp-121	75	8	create	create	VERB
gp-121	75	9	a	a	DET
gp-121	75	10	positive	positive	ADJ
gp-121	75	11	first	first	ADJ
gp-121	75	12	impression	impression	NOUN
gp-121	75	13	that	that	PRON
gp-121	75	14	contributes	contribute	VERB
gp-121	75	15	to	to	ADP
gp-121	75	16	patient	patient	ADJ
gp-121	75	17	satisfaction	satisfaction	NOUN
gp-121	75	18	.	.	PUNCT
gp-121	76	1	this	this	DET
gp-121	76	2	theory	theory	NOUN
gp-121	76	3	is	be	AUX
gp-121	76	4	relevant	relevant	ADJ
gp-121	76	5	to	to	PART
gp-121	76	6	research	research	NOUN
gp-121	76	7	conducted	conduct	VERB
gp-121	76	8	in	in	ADP
gp-121	76	9	hospitals	hospital	NOUN
gp-121	76	10	,	,	PUNCT
gp-121	76	11	especially	especially	ADV
gp-121	76	12	outpatient	outpatient	NOUN
gp-121	76	13	services	service	NOUN
gp-121	76	14	,	,	PUNCT
gp-121	76	15	where	where	SCONJ
gp-121	76	16	these	these	DET
gp-121	76	17	aspects	aspect	NOUN
gp-121	76	18	play	play	VERB
gp-121	76	19	an	an	DET
gp-121	76	20	important	important	ADJ
gp-121	76	21	role	role	NOUN
gp-121	76	22	in	in	ADP
gp-121	76	23	shaping	shape	VERB
gp-121	76	24	patients	patient	NOUN
gp-121	76	25	'	'	PART
gp-121	76	26	perceptions	perception	NOUN
gp-121	76	27	of	of	ADP
gp-121	76	28	service	service	NOUN
gp-121	76	29	quality	quality	NOUN
gp-121	76	30	.	.	PUNCT
gp-121	77	1	2	2	X
gp-121	77	2	)	)	PUNCT
gp-121	77	3	customer	customer	NOUN
gp-121	77	4	experience	experience	NOUN
gp-121	77	5	according	accord	VERB
gp-121	77	6	to	to	ADP
gp-121	77	7	research	research	NOUN
gp-121	77	8	by	by	ADP
gp-121	77	9	fatkhiya	fatkhiya	PROPN
gp-121	77	10	&	&	CCONJ
gp-121	77	11	rahmawati	rahmawati	PROPN
gp-121	77	12	(	(	PUNCT
gp-121	77	13	2023	2023	NUM
gp-121	77	14	)	)	PUNCT
gp-121	77	15	,	,	PUNCT
gp-121	77	16	patient	patient	ADJ
gp-121	77	17	experience	experience	NOUN
gp-121	77	18	when	when	SCONJ
gp-121	77	19	receiving	receive	VERB
gp-121	77	20	health	health	NOUN
gp-121	77	21	services	service	NOUN
gp-121	77	22	greatly	greatly	ADV
gp-121	77	23	affects	affect	VERB
gp-121	77	24	satisfaction	satisfaction	NOUN
gp-121	77	25	.	.	PUNCT
gp-121	78	1	positive	positive	ADJ
gp-121	78	2	experiences	experience	NOUN
gp-121	78	3	through	through	ADP
gp-121	78	4	interactions	interaction	NOUN
gp-121	78	5	with	with	ADP
gp-121	78	6	doctors	doctor	NOUN
gp-121	78	7	,	,	PUNCT
gp-121	78	8	nurses	nurse	NOUN
gp-121	78	9	,	,	PUNCT
gp-121	78	10	and	and	CCONJ
gp-121	78	11	other	other	ADJ
gp-121	78	12	support	support	NOUN
gp-121	78	13	staff	staff	NOUN
gp-121	78	14	are	be	AUX
gp-121	78	15	the	the	DET
gp-121	78	16	main	main	ADJ
gp-121	78	17	determinants	determinant	NOUN
gp-121	78	18	of	of	ADP
gp-121	78	19	satisfaction	satisfaction	NOUN
gp-121	78	20	.	.	PUNCT
gp-121	79	1	when	when	SCONJ
gp-121	79	2	patients	patient	NOUN
gp-121	79	3	feel	feel	VERB
gp-121	79	4	that	that	SCONJ
gp-121	79	5	services	service	NOUN
gp-121	79	6	are	be	AUX
gp-121	79	7	provided	provide	VERB
gp-121	79	8	with	with	ADP
gp-121	79	9	high	high	ADJ
gp-121	79	10	attention	attention	NOUN
gp-121	79	11	and	and	CCONJ
gp-121	79	12	quality	quality	NOUN
gp-121	79	13	,	,	PUNCT
gp-121	79	14	they	they	PRON
gp-121	79	15	will	will	AUX
gp-121	79	16	feel	feel	VERB
gp-121	79	17	more	more	ADV
gp-121	79	18	satisfied	satisfied	ADJ
gp-121	79	19	with	with	ADP
gp-121	79	20	the	the	DET
gp-121	79	21	care	care	NOUN
gp-121	79	22	they	they	PRON
gp-121	79	23	receive	receive	VERB
gp-121	79	24	.	.	PUNCT
gp-121	80	1	this	this	DET
gp-121	80	2	experience	experience	NOUN
gp-121	80	3	encompasses	encompass	VERB
gp-121	80	4	various	various	ADJ
gp-121	80	5	aspects	aspect	NOUN
gp-121	80	6	,	,	PUNCT
gp-121	80	7	from	from	ADP
gp-121	80	8	initial	initial	ADJ
gp-121	80	9	registration	registration	NOUN
gp-121	80	10	to	to	ADP
gp-121	80	11	post	post	ADJ
gp-121	80	12	-	-	ADJ
gp-121	80	13	treatment	treatment	ADJ
gp-121	80	14	follow	follow	NOUN
gp-121	80	15	-	-	PUNCT
gp-121	80	16	up	up	NOUN
gp-121	80	17	(	(	PUNCT
gp-121	80	18	isaksson	isaksson	NOUN
gp-121	80	19	et	et	PROPN
gp-121	80	20	al	al	PROPN
gp-121	80	21	.	.	PROPN
gp-121	80	22	,	,	PUNCT
gp-121	80	23	2016	2016	NUM
gp-121	80	24	)	)	PUNCT
gp-121	80	25	.	.	PUNCT
gp-121	81	1	every	every	DET
gp-121	81	2	point	point	NOUN
gp-121	81	3	of	of	ADP
gp-121	81	4	interaction	interaction	NOUN
gp-121	81	5	with	with	ADP
gp-121	81	6	the	the	DET
gp-121	81	7	patient	patient	NOUN
gp-121	81	8	is	be	AUX
gp-121	81	9	an	an	DET
gp-121	81	10	opportunity	opportunity	NOUN
gp-121	81	11	for	for	SCONJ
gp-121	81	12	the	the	DET
gp-121	81	13	hospital	hospital	NOUN
gp-121	81	14	to	to	PART
gp-121	81	15	make	make	VERB
gp-121	81	16	a	a	DET
gp-121	81	17	good	good	ADJ
gp-121	81	18	impression	impression	NOUN
gp-121	81	19	.	.	PUNCT
gp-121	82	1	when	when	SCONJ
gp-121	82	2	each	each	PRON
gp-121	82	3	of	of	ADP
gp-121	82	4	these	these	DET
gp-121	82	5	aspects	aspect	NOUN
gp-121	82	6	of	of	ADP
gp-121	82	7	service	service	NOUN
gp-121	82	8	is	be	AUX
gp-121	82	9	managed	manage	VERB
gp-121	82	10	well	well	ADV
gp-121	82	11	,	,	PUNCT
gp-121	82	12	the	the	DET
gp-121	82	13	end	end	NOUN
gp-121	82	14	result	result	NOUN
gp-121	82	15	is	be	AUX
gp-121	82	16	a	a	DET
gp-121	82	17	higher	high	ADJ
gp-121	82	18	level	level	NOUN
gp-121	82	19	of	of	ADP
gp-121	82	20	satisfaction	satisfaction	NOUN
gp-121	82	21	.	.	PUNCT
gp-121	83	1	therefore	therefore	ADV
gp-121	83	2	,	,	PUNCT
gp-121	83	3	it	it	PRON
gp-121	83	4	is	be	AUX
gp-121	83	5	important	important	ADJ
gp-121	83	6	for	for	SCONJ
gp-121	83	7	hospitals	hospital	NOUN
gp-121	83	8	to	to	PART
gp-121	83	9	pay	pay	VERB
gp-121	83	10	attention	attention	NOUN
gp-121	83	11	to	to	ADP
gp-121	83	12	every	every	DET
gp-121	83	13	stage	stage	NOUN
gp-121	83	14	in	in	ADP
gp-121	83	15	the	the	DET
gp-121	83	16	patient	patient	NOUN
gp-121	83	17	experience	experience	NOUN
gp-121	83	18	,	,	PUNCT
gp-121	83	19	from	from	ADP
gp-121	83	20	the	the	DET
gp-121	83	21	moment	moment	NOUN
gp-121	83	22	patients	patient	NOUN
gp-121	83	23	come	come	VERB
gp-121	83	24	to	to	ADP
gp-121	83	25	the	the	DET
gp-121	83	26	hospital	hospital	NOUN
gp-121	83	27	until	until	SCONJ
gp-121	83	28	they	they	PRON
gp-121	83	29	leave	leave	VERB
gp-121	83	30	the	the	DET
gp-121	83	31	healthcare	healthcare	NOUN
gp-121	83	32	facility	facility	NOUN
gp-121	83	33	.	.	PUNCT
gp-121	84	1	3	3	X
gp-121	84	2	)	)	PUNCT
gp-121	84	3	patient	patient	ADJ
gp-121	84	4	trust	trust	NOUN
gp-121	84	5	and	and	CCONJ
gp-121	84	6	loyalty	loyalty	NOUN
gp-121	84	7	high	high	ADJ
gp-121	84	8	service	service	NOUN
gp-121	84	9	quality	quality	NOUN
gp-121	84	10	significantly	significantly	ADV
gp-121	84	11	builds	build	VERB
gp-121	84	12	patient	patient	NOUN
gp-121	84	13	trust	trust	NOUN
gp-121	84	14	in	in	ADP
gp-121	84	15	healthcare	healthcare	NOUN
gp-121	84	16	providers	provider	NOUN
gp-121	84	17	.	.	PUNCT
gp-121	85	1	according	accord	VERB
gp-121	85	2	to	to	ADP
gp-121	85	3	jonathan	jonathan	PROPN
gp-121	85	4	&	&	CCONJ
gp-121	85	5	handoyo	handoyo	PROPN
gp-121	85	6	(	(	PUNCT
gp-121	85	7	2023	2023	NUM
gp-121	85	8	)	)	PUNCT
gp-121	85	9	,	,	PUNCT
gp-121	85	10	patient	patient	ADJ
gp-121	85	11	trust	trust	NOUN
gp-121	85	12	in	in	ADP
gp-121	85	13	hospital	hospital	NOUN
gp-121	85	14	service	service	NOUN
gp-121	85	15	quality	quality	NOUN
gp-121	85	16	plays	play	VERB
gp-121	85	17	an	an	DET
gp-121	85	18	important	important	ADJ
gp-121	85	19	role	role	NOUN
gp-121	85	20	in	in	ADP
gp-121	85	21	american	american	ADJ
gp-121	85	22	journal	journal	PROPN
gp-121	85	23	of	of	ADP
gp-121	85	24	economic	economic	ADJ
gp-121	85	25	and	and	CCONJ
gp-121	85	26	management	management	NOUN
gp-121	85	27	business	business	NOUN
gp-121	85	28	vol	vol	NOUN
gp-121	85	29	.	.	PROPN
gp-121	86	1	3	3	NUM
gp-121	87	1	no	no	NOUN
gp-121	87	2	.	.	NOUN
gp-121	87	3	11	11	NUM
gp-121	87	4	november	november	PROPN
gp-121	87	5	2024	2024	NUM
gp-121	87	6	422	422	NUM
gp-121	87	7	increasing	increase	VERB
gp-121	87	8	patient	patient	ADJ
gp-121	87	9	loyalty	loyalty	NOUN
gp-121	87	10	.	.	PUNCT
gp-121	88	1	when	when	SCONJ
gp-121	88	2	patients	patient	NOUN
gp-121	88	3	feel	feel	VERB
gp-121	88	4	that	that	SCONJ
gp-121	88	5	they	they	PRON
gp-121	88	6	receive	receive	VERB
gp-121	88	7	adequate	adequate	ADJ
gp-121	88	8	and	and	CCONJ
gp-121	88	9	quality	quality	NOUN
gp-121	88	10	service	service	NOUN
gp-121	88	11	,	,	PUNCT
gp-121	88	12	they	they	PRON
gp-121	88	13	will	will	AUX
gp-121	88	14	tend	tend	VERB
gp-121	88	15	to	to	PART
gp-121	88	16	use	use	VERB
gp-121	88	17	the	the	DET
gp-121	88	18	same	same	ADJ
gp-121	88	19	hospital	hospital	NOUN
gp-121	88	20	services	service	NOUN
gp-121	88	21	on	on	ADP
gp-121	88	22	their	their	PRON
gp-121	88	23	next	next	ADJ
gp-121	88	24	visit	visit	NOUN
gp-121	88	25	.	.	PUNCT
gp-121	89	1	in	in	ADP
gp-121	89	2	addition	addition	NOUN
gp-121	89	3	,	,	PUNCT
gp-121	89	4	patients	patient	NOUN
gp-121	89	5	who	who	PRON
gp-121	89	6	are	be	AUX
gp-121	89	7	satisfied	satisfied	ADJ
gp-121	89	8	with	with	ADP
gp-121	89	9	the	the	DET
gp-121	89	10	service	service	NOUN
gp-121	89	11	received	receive	VERB
gp-121	89	12	are	be	AUX
gp-121	89	13	more	more	ADV
gp-121	89	14	likely	likely	ADJ
gp-121	89	15	to	to	PART
gp-121	89	16	recommend	recommend	VERB
gp-121	89	17	the	the	DET
gp-121	89	18	hospital	hospital	NOUN
gp-121	89	19	to	to	ADP
gp-121	89	20	their	their	PRON
gp-121	89	21	relatives	relative	NOUN
gp-121	89	22	or	or	CCONJ
gp-121	89	23	friends	friend	NOUN
gp-121	89	24	(	(	PUNCT
gp-121	89	25	leggat	leggat	ADJ
gp-121	89	26	,	,	PUNCT
gp-121	89	27	2015	2015	NUM
gp-121	89	28	)	)	PUNCT
gp-121	89	29	.	.	PUNCT
gp-121	90	1	thus	thus	ADV
gp-121	90	2	,	,	PUNCT
gp-121	90	3	service	service	NOUN
gp-121	90	4	quality	quality	NOUN
gp-121	90	5	not	not	PART
gp-121	90	6	only	only	ADV
gp-121	90	7	increases	increase	VERB
gp-121	90	8	individual	individual	ADJ
gp-121	90	9	patient	patient	NOUN
gp-121	90	10	satisfaction	satisfaction	NOUN
gp-121	90	11	but	but	CCONJ
gp-121	90	12	also	also	ADV
gp-121	90	13	helps	help	VERB
gp-121	90	14	the	the	DET
gp-121	90	15	hospital	hospital	NOUN
gp-121	90	16	build	build	VERB
gp-121	90	17	a	a	DET
gp-121	90	18	positive	positive	ADJ
gp-121	90	19	reputation	reputation	NOUN
gp-121	90	20	and	and	CCONJ
gp-121	90	21	gain	gain	VERB
gp-121	90	22	more	more	ADJ
gp-121	90	23	patients	patient	NOUN
gp-121	90	24	through	through	ADP
gp-121	90	25	word	word	NOUN
gp-121	90	26	-	-	PUNCT
gp-121	90	27	of	of	ADP
gp-121	90	28	-	-	PUNCT
gp-121	90	29	mouth	mouth	NOUN
gp-121	90	30	recommendations	recommendation	NOUN
gp-121	90	31	.	.	PUNCT
gp-121	91	1	4	4	X
gp-121	91	2	)	)	PUNCT
gp-121	91	3	emotional	emotional	ADJ
gp-121	91	4	effects	effect	NOUN
gp-121	91	5	in	in	ADP
gp-121	91	6	healthcare	healthcare	PROPN
gp-121	91	7	good	good	PROPN
gp-121	91	8	service	service	PROPN
gp-121	91	9	quality	quality	NOUN
gp-121	91	10	affects	affect	VERB
gp-121	91	11	not	not	PART
gp-121	91	12	only	only	ADV
gp-121	91	13	the	the	DET
gp-121	91	14	functional	functional	ADJ
gp-121	91	15	,	,	PUNCT
gp-121	91	16	but	but	CCONJ
gp-121	91	17	also	also	ADV
gp-121	91	18	the	the	DET
gp-121	91	19	emotional	emotional	ADJ
gp-121	91	20	aspects	aspect	NOUN
gp-121	91	21	of	of	ADP
gp-121	91	22	the	the	DET
gp-121	91	23	patient	patient	ADJ
gp-121	91	24	experience	experience	NOUN
gp-121	91	25	.	.	PUNCT
gp-121	92	1	as	as	SCONJ
gp-121	92	2	explained	explain	VERB
gp-121	92	3	by	by	ADP
gp-121	92	4	salis	salis	PROPN
gp-121	92	5	&	&	CCONJ
gp-121	92	6	jepisah	jepisah	PROPN
gp-121	92	7	(	(	PUNCT
gp-121	92	8	2022	2022	NUM
gp-121	92	9	)	)	PUNCT
gp-121	92	10	,	,	PUNCT
gp-121	92	11	good	good	ADJ
gp-121	92	12	interactions	interaction	NOUN
gp-121	92	13	between	between	ADP
gp-121	92	14	patients	patient	NOUN
gp-121	92	15	and	and	CCONJ
gp-121	92	16	medical	medical	ADJ
gp-121	92	17	personnel	personnel	NOUN
gp-121	92	18	can	can	AUX
gp-121	92	19	create	create	VERB
gp-121	92	20	a	a	DET
gp-121	92	21	feeling	feeling	NOUN
gp-121	92	22	of	of	ADP
gp-121	92	23	comfort	comfort	NOUN
gp-121	92	24	and	and	CCONJ
gp-121	92	25	safety	safety	NOUN
gp-121	92	26	for	for	ADP
gp-121	92	27	patients	patient	NOUN
gp-121	92	28	.	.	PUNCT
gp-121	93	1	positive	positive	ADJ
gp-121	93	2	emotional	emotional	ADJ
gp-121	93	3	experiences	experience	NOUN
gp-121	93	4	,	,	PUNCT
gp-121	93	5	such	such	ADJ
gp-121	93	6	as	as	ADP
gp-121	93	7	feeling	feel	VERB
gp-121	93	8	valued	value	VERB
gp-121	93	9	,	,	PUNCT
gp-121	93	10	recognized	recognize	VERB
gp-121	93	11	,	,	PUNCT
gp-121	93	12	and	and	CCONJ
gp-121	93	13	cared	care	VERB
gp-121	93	14	for	for	ADP
gp-121	93	15	by	by	ADP
gp-121	93	16	medical	medical	ADJ
gp-121	93	17	personnel	personnel	NOUN
gp-121	93	18	,	,	PUNCT
gp-121	93	19	can	can	AUX
gp-121	93	20	increase	increase	VERB
gp-121	93	21	patient	patient	ADJ
gp-121	93	22	satisfaction	satisfaction	NOUN
gp-121	93	23	.	.	PUNCT
gp-121	94	1	in	in	ADP
gp-121	94	2	hospitals	hospital	NOUN
gp-121	94	3	,	,	PUNCT
gp-121	94	4	the	the	DET
gp-121	94	5	attention	attention	NOUN
gp-121	94	6	given	give	VERB
gp-121	94	7	by	by	ADP
gp-121	94	8	doctors	doctor	NOUN
gp-121	94	9	and	and	CCONJ
gp-121	94	10	nurses	nurse	NOUN
gp-121	94	11	in	in	ADP
gp-121	94	12	explaining	explain	VERB
gp-121	94	13	the	the	DET
gp-121	94	14	patient	patient	NOUN
gp-121	94	15	's	's	PART
gp-121	94	16	condition	condition	NOUN
gp-121	94	17	and	and	CCONJ
gp-121	94	18	treatment	treatment	NOUN
gp-121	94	19	procedures	procedure	NOUN
gp-121	94	20	can	can	AUX
gp-121	94	21	help	help	VERB
gp-121	94	22	relieve	relieve	VERB
gp-121	94	23	the	the	DET
gp-121	94	24	patient	patient	NOUN
gp-121	94	25	's	's	PART
gp-121	94	26	anxiety	anxiety	NOUN
gp-121	94	27	.	.	PUNCT
gp-121	95	1	this	this	DET
gp-121	95	2	emotional	emotional	ADJ
gp-121	95	3	aspect	aspect	NOUN
gp-121	95	4	is	be	AUX
gp-121	95	5	very	very	ADV
gp-121	95	6	important	important	ADJ
gp-121	95	7	because	because	SCONJ
gp-121	95	8	patients	patient	NOUN
gp-121	95	9	who	who	PRON
gp-121	95	10	feel	feel	VERB
gp-121	95	11	calm	calm	ADJ
gp-121	95	12	and	and	CCONJ
gp-121	95	13	emotionally	emotionally	ADV
gp-121	95	14	supported	support	VERB
gp-121	95	15	will	will	AUX
gp-121	95	16	be	be	AUX
gp-121	95	17	more	more	ADV
gp-121	95	18	satisfied	satisfied	ADJ
gp-121	95	19	with	with	ADP
gp-121	95	20	the	the	DET
gp-121	95	21	services	service	NOUN
gp-121	95	22	received	receive	VERB
gp-121	95	23	.	.	PUNCT
gp-121	96	1	5	5	X
gp-121	96	2	)	)	PUNCT
gp-121	96	3	competition	competition	NOUN
gp-121	96	4	in	in	ADP
gp-121	96	5	the	the	DET
gp-121	96	6	healthcare	healthcare	NOUN
gp-121	96	7	industry	industry	NOUN
gp-121	96	8	in	in	ADP
gp-121	96	9	an	an	DET
gp-121	96	10	increasingly	increasingly	ADV
gp-121	96	11	competitive	competitive	ADJ
gp-121	96	12	healthcare	healthcare	NOUN
gp-121	96	13	industry	industry	NOUN
gp-121	96	14	,	,	PUNCT
gp-121	96	15	hospitals	hospital	NOUN
gp-121	96	16	need	need	VERB
gp-121	96	17	to	to	PART
gp-121	96	18	continuously	continuously	ADV
gp-121	96	19	improve	improve	VERB
gp-121	96	20	their	their	PRON
gp-121	96	21	service	service	NOUN
gp-121	96	22	quality	quality	NOUN
gp-121	96	23	to	to	PART
gp-121	96	24	compete	compete	VERB
gp-121	96	25	with	with	ADP
gp-121	96	26	other	other	ADJ
gp-121	96	27	healthcare	healthcare	NOUN
gp-121	96	28	providers	provider	NOUN
gp-121	96	29	.	.	PUNCT
gp-121	97	1	lestari	lestari	PROPN
gp-121	97	2	&	&	CCONJ
gp-121	97	3	sianturi	sianturi	PROPN
gp-121	97	4	(	(	PUNCT
gp-121	97	5	2022	2022	NUM
gp-121	97	6	)	)	PUNCT
gp-121	97	7	emphasized	emphasize	VERB
gp-121	97	8	that	that	SCONJ
gp-121	97	9	hospitals	hospital	NOUN
gp-121	97	10	that	that	PRON
gp-121	97	11	are	be	AUX
gp-121	97	12	able	able	ADJ
gp-121	97	13	to	to	PART
gp-121	97	14	provide	provide	VERB
gp-121	97	15	better	well	ADJ
gp-121	97	16	quality	quality	NOUN
gp-121	97	17	services	service	NOUN
gp-121	97	18	tend	tend	VERB
gp-121	97	19	to	to	PART
gp-121	97	20	get	get	VERB
gp-121	97	21	more	more	ADJ
gp-121	97	22	patients	patient	NOUN
gp-121	97	23	,	,	PUNCT
gp-121	97	24	as	as	SCONJ
gp-121	97	25	patient	patient	ADJ
gp-121	97	26	satisfaction	satisfaction	NOUN
gp-121	97	27	contributes	contribute	VERB
gp-121	97	28	directly	directly	ADV
gp-121	97	29	to	to	ADP
gp-121	97	30	the	the	DET
gp-121	97	31	hospital	hospital	NOUN
gp-121	97	32	's	's	PART
gp-121	97	33	success	success	NOUN
gp-121	97	34	in	in	ADP
gp-121	97	35	retaining	retain	VERB
gp-121	97	36	and	and	CCONJ
gp-121	97	37	attracting	attract	VERB
gp-121	97	38	new	new	ADJ
gp-121	97	39	patients	patient	NOUN
gp-121	97	40	.	.	PUNCT
gp-121	98	1	patients	patient	NOUN
gp-121	98	2	today	today	NOUN
gp-121	98	3	have	have	VERB
gp-121	98	4	many	many	ADJ
gp-121	98	5	options	option	NOUN
gp-121	98	6	in	in	ADP
gp-121	98	7	choosing	choose	VERB
gp-121	98	8	a	a	DET
gp-121	98	9	healthcare	healthcare	NOUN
gp-121	98	10	provider	provider	NOUN
gp-121	98	11	,	,	PUNCT
gp-121	98	12	so	so	SCONJ
gp-121	98	13	hospitals	hospital	NOUN
gp-121	98	14	must	must	AUX
gp-121	98	15	continue	continue	VERB
gp-121	98	16	to	to	PART
gp-121	98	17	innovate	innovate	VERB
gp-121	98	18	in	in	ADP
gp-121	98	19	delivering	deliver	VERB
gp-121	98	20	high	high	ADJ
gp-121	98	21	-	-	PUNCT
gp-121	98	22	quality	quality	NOUN
gp-121	98	23	services	service	NOUN
gp-121	98	24	.	.	PUNCT
gp-121	99	1	this	this	PRON
gp-121	99	2	includes	include	VERB
gp-121	99	3	not	not	PART
gp-121	99	4	only	only	ADV
gp-121	99	5	providing	provide	VERB
gp-121	99	6	superior	superior	ADJ
gp-121	99	7	medical	medical	ADJ
gp-121	99	8	care	care	NOUN
gp-121	99	9	but	but	CCONJ
gp-121	99	10	also	also	ADV
gp-121	99	11	ensuring	ensure	VERB
gp-121	99	12	that	that	SCONJ
gp-121	99	13	the	the	DET
gp-121	99	14	entire	entire	ADJ
gp-121	99	15	patient	patient	ADJ
gp-121	99	16	experience	experience	NOUN
gp-121	99	17	,	,	PUNCT
gp-121	99	18	from	from	ADP
gp-121	99	19	check	check	NOUN
gp-121	99	20	-	-	PUNCT
gp-121	99	21	in	in	NOUN
gp-121	99	22	to	to	PART
gp-121	99	23	discharge	discharge	VERB
gp-121	99	24	,	,	PUNCT
gp-121	99	25	is	be	AUX
gp-121	99	26	well	well	ADV
gp-121	99	27	managed	manage	VERB
gp-121	99	28	.	.	PUNCT
gp-121	100	1	6	6	NUM
gp-121	100	2	)	)	PUNCT
gp-121	100	3	technology	technology	NOUN
gp-121	100	4	and	and	CCONJ
gp-121	100	5	innovation	innovation	NOUN
gp-121	100	6	in	in	ADP
gp-121	100	7	healthcare	healthcare	NOUN
gp-121	100	8	the	the	DET
gp-121	100	9	utilization	utilization	NOUN
gp-121	100	10	of	of	ADP
gp-121	100	11	information	information	NOUN
gp-121	100	12	technology	technology	NOUN
gp-121	100	13	,	,	PUNCT
gp-121	100	14	such	such	ADJ
gp-121	100	15	as	as	ADP
gp-121	100	16	more	more	ADV
gp-121	100	17	efficient	efficient	ADJ
gp-121	100	18	hospital	hospital	NOUN
gp-121	100	19	management	management	NOUN
gp-121	100	20	systems	system	NOUN
gp-121	100	21	,	,	PUNCT
gp-121	100	22	can	can	AUX
gp-121	100	23	also	also	ADV
gp-121	100	24	help	help	VERB
gp-121	100	25	improve	improve	VERB
gp-121	100	26	the	the	DET
gp-121	100	27	quality	quality	NOUN
gp-121	100	28	of	of	ADP
gp-121	100	29	care	care	NOUN
gp-121	100	30	.	.	PUNCT
gp-121	101	1	these	these	DET
gp-121	101	2	technologies	technology	NOUN
gp-121	101	3	can	can	AUX
gp-121	101	4	speed	speed	VERB
gp-121	101	5	up	up	ADP
gp-121	101	6	the	the	DET
gp-121	101	7	registration	registration	NOUN
gp-121	101	8	process	process	NOUN
gp-121	101	9	,	,	PUNCT
gp-121	101	10	provide	provide	VERB
gp-121	101	11	better	well	ADJ
gp-121	101	12	access	access	NOUN
gp-121	101	13	to	to	ADP
gp-121	101	14	medical	medical	ADJ
gp-121	101	15	records	record	NOUN
gp-121	101	16	,	,	PUNCT
gp-121	101	17	and	and	CCONJ
gp-121	101	18	enable	enable	VERB
gp-121	101	19	more	more	ADV
gp-121	101	20	efficient	efficient	ADJ
gp-121	101	21	schedule	schedule	NOUN
gp-121	101	22	management	management	NOUN
gp-121	101	23	.	.	PUNCT
gp-121	102	1	handoyo	handoyo	PROPN
gp-121	102	2	&	&	CCONJ
gp-121	102	3	darsono	darsono	PROPN
gp-121	102	4	(	(	PUNCT
gp-121	102	5	2015	2015	NUM
gp-121	102	6	)	)	PUNCT
gp-121	102	7	showed	show	VERB
gp-121	102	8	that	that	SCONJ
gp-121	102	9	information	information	NOUN
gp-121	102	10	technology	technology	NOUN
gp-121	102	11	can	can	AUX
gp-121	102	12	be	be	AUX
gp-121	102	13	used	use	VERB
gp-121	102	14	to	to	PART
gp-121	102	15	improve	improve	VERB
gp-121	102	16	the	the	DET
gp-121	102	17	overall	overall	ADJ
gp-121	102	18	patient	patient	ADJ
gp-121	102	19	experience	experience	NOUN
gp-121	102	20	,	,	PUNCT
gp-121	102	21	thereby	thereby	ADV
gp-121	102	22	increasing	increase	VERB
gp-121	102	23	patient	patient	ADJ
gp-121	102	24	satisfaction	satisfaction	NOUN
gp-121	102	25	.	.	PUNCT
gp-121	103	1	the	the	DET
gp-121	103	2	results	result	NOUN
gp-121	103	3	of	of	ADP
gp-121	103	4	this	this	DET
gp-121	103	5	study	study	NOUN
gp-121	103	6	are	be	AUX
gp-121	103	7	in	in	ADP
gp-121	103	8	line	line	NOUN
gp-121	103	9	with	with	ADP
gp-121	103	10	the	the	DET
gp-121	103	11	findings	finding	NOUN
gp-121	103	12	of	of	ADP
gp-121	103	13	previous	previous	ADJ
gp-121	103	14	studies	study	NOUN
gp-121	103	15	that	that	PRON
gp-121	103	16	emphasize	emphasize	VERB
gp-121	103	17	the	the	DET
gp-121	103	18	importance	importance	NOUN
gp-121	103	19	of	of	ADP
gp-121	103	20	service	service	NOUN
gp-121	103	21	quality	quality	NOUN
gp-121	103	22	in	in	ADP
gp-121	103	23	improving	improve	VERB
gp-121	103	24	patient	patient	ADJ
gp-121	103	25	satisfaction	satisfaction	NOUN
gp-121	103	26	.	.	PUNCT
gp-121	104	1	servqual	servqual	ADJ
gp-121	104	2	remains	remain	VERB
gp-121	104	3	a	a	DET
gp-121	104	4	powerful	powerful	ADJ
gp-121	104	5	model	model	NOUN
gp-121	104	6	in	in	ADP
gp-121	104	7	measuring	measure	VERB
gp-121	104	8	and	and	CCONJ
gp-121	104	9	evaluating	evaluate	VERB
gp-121	104	10	service	service	NOUN
gp-121	104	11	quality	quality	NOUN
gp-121	104	12	,	,	PUNCT
gp-121	104	13	especially	especially	ADV
gp-121	104	14	in	in	ADP
gp-121	104	15	the	the	DET
gp-121	104	16	healthcare	healthcare	NOUN
gp-121	104	17	sector	sector	NOUN
gp-121	104	18	.	.	PUNCT
gp-121	105	1	in	in	ADP
gp-121	105	2	addition	addition	NOUN
gp-121	105	3	,	,	PUNCT
gp-121	105	4	this	this	DET
gp-121	105	5	study	study	NOUN
gp-121	105	6	reinforces	reinforce	VERB
gp-121	105	7	the	the	DET
gp-121	105	8	relationship	relationship	NOUN
gp-121	105	9	between	between	ADP
gp-121	105	10	service	service	NOUN
gp-121	105	11	quality	quality	NOUN
gp-121	105	12	and	and	CCONJ
gp-121	105	13	other	other	ADJ
gp-121	105	14	aspects	aspect	NOUN
gp-121	105	15	,	,	PUNCT
gp-121	105	16	such	such	ADJ
gp-121	105	17	as	as	ADP
gp-121	105	18	price	price	NOUN
gp-121	105	19	and	and	CCONJ
gp-121	105	20	hospital	hospital	NOUN
gp-121	105	21	image	image	NOUN
gp-121	105	22	,	,	PUNCT
gp-121	105	23	which	which	PRON
gp-121	105	24	together	together	ADV
gp-121	105	25	create	create	VERB
gp-121	105	26	a	a	DET
gp-121	105	27	holistic	holistic	ADJ
gp-121	105	28	service	service	NOUN
gp-121	105	29	experience	experience	NOUN
gp-121	105	30	for	for	ADP
gp-121	105	31	patients	patient	NOUN
gp-121	105	32	(	(	PUNCT
gp-121	105	33	james	james	PROPN
gp-121	105	34	et	et	PROPN
gp-121	105	35	al	al	PROPN
gp-121	105	36	.	.	PROPN
gp-121	105	37	,	,	PUNCT
gp-121	105	38	2017	2017	NUM
gp-121	105	39	)	)	PUNCT
gp-121	105	40	.	.	PUNCT
gp-121	106	1	thus	thus	ADV
gp-121	106	2	,	,	PUNCT
gp-121	106	3	hospitals	hospital	NOUN
gp-121	106	4	that	that	PRON
gp-121	106	5	focus	focus	VERB
gp-121	106	6	on	on	ADP
gp-121	106	7	improving	improve	VERB
gp-121	106	8	service	service	NOUN
gp-121	106	9	quality	quality	NOUN
gp-121	106	10	will	will	AUX
gp-121	106	11	not	not	PART
gp-121	106	12	only	only	ADV
gp-121	106	13	increase	increase	VERB
gp-121	106	14	patient	patient	ADJ
gp-121	106	15	satisfaction	satisfaction	NOUN
gp-121	106	16	but	but	CCONJ
gp-121	106	17	will	will	AUX
gp-121	106	18	also	also	ADV
gp-121	106	19	maintain	maintain	VERB
gp-121	106	20	patient	patient	ADJ
gp-121	106	21	loyalty	loyalty	NOUN
gp-121	106	22	in	in	ADP
gp-121	106	23	the	the	DET
gp-121	106	24	long	long	ADJ
gp-121	106	25	run	run	NOUN
gp-121	106	26	.	.	PUNCT
gp-121	107	1	jhodi	jhodi	NOUN
gp-121	107	2	rent	rent	VERB
gp-121	107	3	geopal	geopal	NOUN
gp-121	107	4	,	,	PUNCT
gp-121	107	5	sarwo	sarwo	PROPN
gp-121	107	6	edy	edy	PROPN
gp-121	107	7	handoyo	handoyo	PROPN
gp-121	107	8	423	423	NUM
gp-121	107	9	the	the	DET
gp-121	107	10	effect	effect	NOUN
gp-121	107	11	of	of	ADP
gp-121	107	12	price	price	NOUN
gp-121	107	13	on	on	ADP
gp-121	107	14	patient	patient	ADJ
gp-121	107	15	satisfaction	satisfaction	NOUN
gp-121	107	16	the	the	DET
gp-121	107	17	analysis	analysis	NOUN
gp-121	107	18	results	result	NOUN
gp-121	107	19	show	show	VERB
gp-121	107	20	that	that	SCONJ
gp-121	107	21	price	price	NOUN
gp-121	107	22	(	(	PUNCT
gp-121	107	23	x2	x2	NOUN
gp-121	107	24	)	)	PUNCT
gp-121	107	25	has	have	VERB
gp-121	107	26	a	a	DET
gp-121	107	27	significant	significant	ADJ
gp-121	107	28	positive	positive	ADJ
gp-121	107	29	effect	effect	NOUN
gp-121	107	30	on	on	ADP
gp-121	107	31	patient	patient	ADJ
gp-121	107	32	satisfaction	satisfaction	NOUN
gp-121	107	33	(	(	PUNCT
gp-121	107	34	y	y	NOUN
gp-121	107	35	)	)	PUNCT
gp-121	107	36	,	,	PUNCT
gp-121	107	37	with	with	ADP
gp-121	107	38	a	a	DET
gp-121	107	39	coefficient	coefficient	NOUN
gp-121	107	40	value	value	NOUN
gp-121	107	41	of	of	ADP
gp-121	107	42	0.263	0.263	NUM
gp-121	107	43	.	.	PUNCT
gp-121	108	1	this	this	PRON
gp-121	108	2	shows	show	VERB
gp-121	108	3	that	that	SCONJ
gp-121	108	4	every	every	DET
gp-121	108	5	one	one	NUM
gp-121	108	6	-	-	PUNCT
gp-121	108	7	unit	unit	NOUN
gp-121	108	8	increase	increase	NOUN
gp-121	108	9	in	in	ADP
gp-121	108	10	the	the	DET
gp-121	108	11	price	price	NOUN
gp-121	108	12	variable	variable	NOUN
gp-121	108	13	will	will	AUX
gp-121	108	14	increase	increase	VERB
gp-121	108	15	patient	patient	ADJ
gp-121	108	16	satisfaction	satisfaction	NOUN
gp-121	108	17	by	by	ADP
gp-121	108	18	0.263	0.263	NUM
gp-121	108	19	units	unit	NOUN
gp-121	108	20	.	.	PUNCT
gp-121	109	1	the	the	DET
gp-121	109	2	t	t	PROPN
gp-121	109	3	-	-	PUNCT
gp-121	109	4	statistics	statistic	NOUN
gp-121	109	5	value	value	NOUN
gp-121	109	6	of	of	ADP
gp-121	109	7	2.672	2.672	NUM
gp-121	109	8	and	and	CCONJ
gp-121	109	9	the	the	DET
gp-121	109	10	p	p	NOUN
gp-121	109	11	-	-	PUNCT
gp-121	109	12	value	value	NOUN
gp-121	109	13	of	of	ADP
gp-121	109	14	0.008	0.008	NUM
gp-121	109	15	confirm	confirm	VERB
gp-121	109	16	that	that	SCONJ
gp-121	109	17	the	the	DET
gp-121	109	18	effect	effect	NOUN
gp-121	109	19	of	of	ADP
gp-121	109	20	price	price	NOUN
gp-121	109	21	on	on	ADP
gp-121	109	22	patient	patient	ADJ
gp-121	109	23	satisfaction	satisfaction	NOUN
gp-121	109	24	is	be	AUX
gp-121	109	25	significant	significant	ADJ
gp-121	109	26	at	at	ADP
gp-121	109	27	the	the	DET
gp-121	109	28	0.05	0.05	NUM
gp-121	109	29	significance	significance	NOUN
gp-121	109	30	level	level	NOUN
gp-121	109	31	.	.	PUNCT
gp-121	110	1	thus	thus	ADV
gp-121	110	2	,	,	PUNCT
gp-121	110	3	this	this	DET
gp-121	110	4	relationship	relationship	NOUN
gp-121	110	5	is	be	AUX
gp-121	110	6	very	very	ADV
gp-121	110	7	strong	strong	ADJ
gp-121	110	8	and	and	CCONJ
gp-121	110	9	means	mean	VERB
gp-121	110	10	that	that	SCONJ
gp-121	110	11	changes	change	NOUN
gp-121	110	12	in	in	ADP
gp-121	110	13	pricing	pricing	NOUN
gp-121	110	14	in	in	ADP
gp-121	110	15	line	line	NOUN
gp-121	110	16	with	with	ADP
gp-121	110	17	patient	patient	ADJ
gp-121	110	18	expectations	expectation	NOUN
gp-121	110	19	contribute	contribute	VERB
gp-121	110	20	directly	directly	ADV
gp-121	110	21	to	to	ADP
gp-121	110	22	increased	increase	VERB
gp-121	110	23	patient	patient	ADJ
gp-121	110	24	satisfaction	satisfaction	NOUN
gp-121	110	25	.	.	PUNCT
gp-121	111	1	this	this	DET
gp-121	111	2	research	research	NOUN
gp-121	111	3	shows	show	VERB
gp-121	111	4	that	that	SCONJ
gp-121	111	5	patients	patient	NOUN
gp-121	111	6	are	be	AUX
gp-121	111	7	not	not	PART
gp-121	111	8	only	only	ADV
gp-121	111	9	concerned	concerned	ADJ
gp-121	111	10	about	about	ADP
gp-121	111	11	the	the	DET
gp-121	111	12	quality	quality	NOUN
gp-121	111	13	of	of	ADP
gp-121	111	14	service	service	NOUN
gp-121	111	15	they	they	PRON
gp-121	111	16	receive	receive	VERB
gp-121	111	17	but	but	CCONJ
gp-121	111	18	also	also	ADV
gp-121	111	19	the	the	DET
gp-121	111	20	value	value	NOUN
gp-121	111	21	or	or	CCONJ
gp-121	111	22	benefit	benefit	NOUN
gp-121	111	23	they	they	PRON
gp-121	111	24	get	get	VERB
gp-121	111	25	for	for	ADP
gp-121	111	26	the	the	DET
gp-121	111	27	price	price	NOUN
gp-121	111	28	paid	pay	VERB
gp-121	111	29	.	.	PUNCT
gp-121	112	1	here	here	ADV
gp-121	112	2	are	be	AUX
gp-121	112	3	some	some	DET
gp-121	112	4	key	key	ADJ
gp-121	112	5	factors	factor	NOUN
gp-121	112	6	that	that	PRON
gp-121	112	7	explain	explain	VERB
gp-121	112	8	how	how	SCONJ
gp-121	112	9	price	price	NOUN
gp-121	112	10	affects	affect	VERB
gp-121	112	11	patient	patient	ADJ
gp-121	112	12	satisfaction	satisfaction	NOUN
gp-121	112	13	:	:	PUNCT
gp-121	112	14	1	1	X
gp-121	112	15	)	)	PUNCT
gp-121	112	16	perceived	perceive	VERB
gp-121	112	17	value	value	NOUN
gp-121	112	18	patients	patient	NOUN
gp-121	112	19	often	often	ADV
gp-121	112	20	evaluate	evaluate	VERB
gp-121	112	21	the	the	DET
gp-121	112	22	services	service	NOUN
gp-121	112	23	they	they	PRON
gp-121	112	24	receive	receive	VERB
gp-121	112	25	based	base	VERB
gp-121	112	26	on	on	ADP
gp-121	112	27	perceived	perceive	VERB
gp-121	112	28	value	value	NOUN
gp-121	112	29	or	or	CCONJ
gp-121	112	30	how	how	SCONJ
gp-121	112	31	commensurate	commensurate	ADJ
gp-121	112	32	the	the	DET
gp-121	112	33	price	price	NOUN
gp-121	112	34	they	they	PRON
gp-121	112	35	pay	pay	VERB
gp-121	112	36	is	be	AUX
gp-121	112	37	with	with	ADP
gp-121	112	38	the	the	DET
gp-121	112	39	quality	quality	NOUN
gp-121	112	40	of	of	ADP
gp-121	112	41	service	service	NOUN
gp-121	112	42	received	receive	VERB
gp-121	112	43	.	.	PUNCT
gp-121	113	1	when	when	SCONJ
gp-121	113	2	patients	patient	NOUN
gp-121	113	3	feel	feel	VERB
gp-121	113	4	that	that	SCONJ
gp-121	113	5	the	the	DET
gp-121	113	6	price	price	NOUN
gp-121	113	7	paid	pay	VERB
gp-121	113	8	is	be	AUX
gp-121	113	9	in	in	ADP
gp-121	113	10	accordance	accordance	NOUN
gp-121	113	11	with	with	ADP
gp-121	113	12	the	the	DET
gp-121	113	13	service	service	NOUN
gp-121	113	14	received	receive	VERB
gp-121	113	15	,	,	PUNCT
gp-121	113	16	they	they	PRON
gp-121	113	17	will	will	AUX
gp-121	113	18	feel	feel	VERB
gp-121	113	19	satisfied	satisfied	ADJ
gp-121	113	20	.	.	PUNCT
gp-121	114	1	according	accord	VERB
gp-121	114	2	to	to	ADP
gp-121	114	3	fatkhiya	fatkhiya	PROPN
gp-121	114	4	&	&	CCONJ
gp-121	114	5	rahmawati	rahmawati	PROPN
gp-121	114	6	(	(	PUNCT
gp-121	114	7	2023	2023	NUM
gp-121	114	8	)	)	PUNCT
gp-121	114	9	,	,	PUNCT
gp-121	114	10	perceived	perceive	VERB
gp-121	114	11	value	value	NOUN
gp-121	114	12	is	be	AUX
gp-121	114	13	particularly	particularly	ADV
gp-121	114	14	important	important	ADJ
gp-121	114	15	in	in	ADP
gp-121	114	16	the	the	DET
gp-121	114	17	healthcare	healthcare	NOUN
gp-121	114	18	sector	sector	NOUN
gp-121	114	19	,	,	PUNCT
gp-121	114	20	where	where	SCONJ
gp-121	114	21	patients	patient	NOUN
gp-121	114	22	tend	tend	VERB
gp-121	114	23	to	to	PART
gp-121	114	24	pay	pay	VERB
gp-121	114	25	more	more	ADJ
gp-121	114	26	attention	attention	NOUN
gp-121	114	27	to	to	ADP
gp-121	114	28	whether	whether	SCONJ
gp-121	114	29	the	the	DET
gp-121	114	30	services	service	NOUN
gp-121	114	31	received	received	AUX
gp-121	114	32	meet	meet	VERB
gp-121	114	33	their	their	PRON
gp-121	114	34	expectations	expectation	NOUN
gp-121	114	35	regarding	regard	VERB
gp-121	114	36	the	the	DET
gp-121	114	37	costs	cost	NOUN
gp-121	114	38	incurred	incur	VERB
gp-121	114	39	.	.	PUNCT
gp-121	115	1	when	when	SCONJ
gp-121	115	2	prices	price	NOUN
gp-121	115	3	reflect	reflect	VERB
gp-121	115	4	perceived	perceive	VERB
gp-121	115	5	value	value	NOUN
gp-121	115	6	,	,	PUNCT
gp-121	115	7	whether	whether	SCONJ
gp-121	115	8	in	in	ADP
gp-121	115	9	terms	term	NOUN
gp-121	115	10	of	of	ADP
gp-121	115	11	facilities	facility	NOUN
gp-121	115	12	,	,	PUNCT
gp-121	115	13	service	service	NOUN
gp-121	115	14	time	time	NOUN
gp-121	115	15	,	,	PUNCT
gp-121	115	16	or	or	CCONJ
gp-121	115	17	quality	quality	NOUN
gp-121	115	18	of	of	ADP
gp-121	115	19	medical	medical	ADJ
gp-121	115	20	personnel	personnel	NOUN
gp-121	115	21	,	,	PUNCT
gp-121	115	22	patients	patient	NOUN
gp-121	115	23	will	will	AUX
gp-121	115	24	feel	feel	VERB
gp-121	115	25	that	that	SCONJ
gp-121	115	26	their	their	PRON
gp-121	115	27	costs	cost	NOUN
gp-121	115	28	are	be	AUX
gp-121	115	29	commensurate	commensurate	ADJ
gp-121	115	30	with	with	ADP
gp-121	115	31	the	the	DET
gp-121	115	32	quality	quality	NOUN
gp-121	115	33	of	of	ADP
gp-121	115	34	care	care	NOUN
gp-121	115	35	received	receive	VERB
gp-121	115	36	.	.	PUNCT
gp-121	116	1	conversely	conversely	ADV
gp-121	116	2	,	,	PUNCT
gp-121	116	3	a	a	DET
gp-121	116	4	mismatch	mismatch	NOUN
gp-121	116	5	between	between	ADP
gp-121	116	6	price	price	NOUN
gp-121	116	7	and	and	CCONJ
gp-121	116	8	service	service	NOUN
gp-121	116	9	quality	quality	NOUN
gp-121	116	10	can	can	AUX
gp-121	116	11	lead	lead	VERB
gp-121	116	12	to	to	ADP
gp-121	116	13	dissatisfaction	dissatisfaction	NOUN
gp-121	116	14	.	.	PUNCT
gp-121	117	1	this	this	PRON
gp-121	117	2	demonstrates	demonstrate	VERB
gp-121	117	3	the	the	DET
gp-121	117	4	importance	importance	NOUN
gp-121	117	5	of	of	ADP
gp-121	117	6	appropriate	appropriate	ADJ
gp-121	117	7	pricing	pricing	NOUN
gp-121	117	8	in	in	ADP
gp-121	117	9	creating	create	VERB
gp-121	117	10	a	a	DET
gp-121	117	11	balance	balance	NOUN
gp-121	117	12	between	between	ADP
gp-121	117	13	patient	patient	ADJ
gp-121	117	14	expectations	expectation	NOUN
gp-121	117	15	and	and	CCONJ
gp-121	117	16	the	the	DET
gp-121	117	17	quality	quality	NOUN
gp-121	117	18	of	of	ADP
gp-121	117	19	care	care	NOUN
gp-121	117	20	received	receive	VERB
gp-121	117	21	.	.	PUNCT
gp-121	118	1	2	2	X
gp-121	118	2	)	)	PUNCT
gp-121	118	3	affordability	affordability	NOUN
gp-121	118	4	affordability	affordability	NOUN
gp-121	118	5	plays	play	VERB
gp-121	118	6	an	an	DET
gp-121	118	7	important	important	ADJ
gp-121	118	8	role	role	NOUN
gp-121	118	9	in	in	ADP
gp-121	118	10	healthcare	healthcare	NOUN
gp-121	118	11	accessibility	accessibility	NOUN
gp-121	118	12	.	.	PUNCT
gp-121	119	1	patients	patient	NOUN
gp-121	119	2	who	who	PRON
gp-121	119	3	feel	feel	VERB
gp-121	119	4	that	that	SCONJ
gp-121	119	5	the	the	DET
gp-121	119	6	services	service	NOUN
gp-121	119	7	are	be	AUX
gp-121	119	8	within	within	ADP
gp-121	119	9	their	their	PRON
gp-121	119	10	budget	budget	NOUN
gp-121	119	11	tend	tend	VERB
gp-121	119	12	to	to	PART
gp-121	119	13	be	be	AUX
gp-121	119	14	more	more	ADV
gp-121	119	15	satisfied	satisfied	ADJ
gp-121	119	16	with	with	ADP
gp-121	119	17	the	the	DET
gp-121	119	18	services	service	NOUN
gp-121	119	19	received	receive	VERB
gp-121	119	20	.	.	PUNCT
gp-121	120	1	conversely	conversely	ADV
gp-121	120	2	,	,	PUNCT
gp-121	120	3	prices	price	NOUN
gp-121	120	4	that	that	PRON
gp-121	120	5	are	be	AUX
gp-121	120	6	too	too	ADV
gp-121	120	7	high	high	ADJ
gp-121	120	8	or	or	CCONJ
gp-121	120	9	out	out	ADP
gp-121	120	10	of	of	ADP
gp-121	120	11	the	the	DET
gp-121	120	12	patient	patient	NOUN
gp-121	120	13	's	's	PART
gp-121	120	14	financial	financial	ADJ
gp-121	120	15	reach	reach	NOUN
gp-121	120	16	may	may	AUX
gp-121	120	17	lead	lead	VERB
gp-121	120	18	to	to	ADP
gp-121	120	19	dissatisfaction	dissatisfaction	NOUN
gp-121	120	20	,	,	PUNCT
gp-121	120	21	especially	especially	ADV
gp-121	120	22	when	when	SCONJ
gp-121	120	23	they	they	PRON
gp-121	120	24	feel	feel	VERB
gp-121	120	25	they	they	PRON
gp-121	120	26	are	be	AUX
gp-121	120	27	not	not	PART
gp-121	120	28	getting	get	VERB
gp-121	120	29	the	the	DET
gp-121	120	30	benefits	benefit	NOUN
gp-121	120	31	commensurate	commensurate	ADJ
gp-121	120	32	with	with	ADP
gp-121	120	33	the	the	DET
gp-121	120	34	fees	fee	NOUN
gp-121	120	35	paid	pay	VERB
gp-121	120	36	.	.	PUNCT
gp-121	121	1	in	in	ADP
gp-121	121	2	this	this	DET
gp-121	121	3	case	case	NOUN
gp-121	121	4	,	,	PUNCT
gp-121	121	5	affordable	affordable	ADJ
gp-121	121	6	pricing	pricing	NOUN
gp-121	121	7	allows	allow	VERB
gp-121	121	8	patients	patient	NOUN
gp-121	121	9	from	from	ADP
gp-121	121	10	various	various	ADJ
gp-121	121	11	economic	economic	ADJ
gp-121	121	12	backgrounds	background	NOUN
gp-121	121	13	to	to	PART
gp-121	121	14	access	access	VERB
gp-121	121	15	the	the	DET
gp-121	121	16	healthcare	healthcare	NOUN
gp-121	121	17	services	service	NOUN
gp-121	121	18	they	they	PRON
gp-121	121	19	need	need	VERB
gp-121	121	20	.	.	PUNCT
gp-121	122	1	this	this	PRON
gp-121	122	2	relates	relate	VERB
gp-121	122	3	to	to	ADP
gp-121	122	4	the	the	DET
gp-121	122	5	research	research	NOUN
gp-121	122	6	findings	finding	NOUN
gp-121	122	7	by	by	ADP
gp-121	122	8	tarigan	tarigan	PROPN
gp-121	122	9	&	&	CCONJ
gp-121	122	10	handiyani	handiyani	PROPN
gp-121	122	11	(	(	PUNCT
gp-121	122	12	2019	2019	NUM
gp-121	122	13	)	)	PUNCT
gp-121	122	14	,	,	PUNCT
gp-121	122	15	who	who	PRON
gp-121	122	16	asserted	assert	VERB
gp-121	122	17	that	that	PRON
gp-121	122	18	reasonable	reasonable	ADJ
gp-121	122	19	and	and	CCONJ
gp-121	122	20	affordable	affordable	ADJ
gp-121	122	21	pricing	pricing	NOUN
gp-121	122	22	will	will	AUX
gp-121	122	23	increase	increase	VERB
gp-121	122	24	patient	patient	ADJ
gp-121	122	25	satisfaction	satisfaction	NOUN
gp-121	122	26	and	and	CCONJ
gp-121	122	27	encourage	encourage	VERB
gp-121	122	28	them	they	PRON
gp-121	122	29	to	to	PART
gp-121	122	30	return	return	VERB
gp-121	122	31	to	to	ADP
gp-121	122	32	the	the	DET
gp-121	122	33	hospital	hospital	NOUN
gp-121	122	34	's	's	PART
gp-121	122	35	services	service	NOUN
gp-121	122	36	in	in	ADP
gp-121	122	37	the	the	DET
gp-121	122	38	future	future	NOUN
gp-121	122	39	.	.	PUNCT
gp-121	123	1	3	3	X
gp-121	123	2	)	)	PUNCT
gp-121	123	3	service	service	NOUN
gp-121	123	4	quality	quality	NOUN
gp-121	123	5	and	and	CCONJ
gp-121	123	6	price	price	NOUN
gp-121	123	7	higher	high	ADJ
gp-121	123	8	prices	price	NOUN
gp-121	123	9	are	be	AUX
gp-121	123	10	often	often	ADV
gp-121	123	11	associated	associate	VERB
gp-121	123	12	with	with	ADP
gp-121	123	13	better	well	ADJ
gp-121	123	14	service	service	NOUN
gp-121	123	15	quality	quality	NOUN
gp-121	123	16	.	.	PUNCT
gp-121	124	1	patients	patient	NOUN
gp-121	124	2	who	who	PRON
gp-121	124	3	pay	pay	VERB
gp-121	124	4	more	more	ADJ
gp-121	124	5	for	for	ADP
gp-121	124	6	a	a	DET
gp-121	124	7	service	service	NOUN
gp-121	124	8	have	have	VERB
gp-121	124	9	higher	high	ADJ
gp-121	124	10	expectations	expectation	NOUN
gp-121	124	11	of	of	ADP
gp-121	124	12	the	the	DET
gp-121	124	13	quality	quality	NOUN
gp-121	124	14	of	of	ADP
gp-121	124	15	care	care	NOUN
gp-121	124	16	they	they	PRON
gp-121	124	17	will	will	AUX
gp-121	124	18	receive	receive	VERB
gp-121	124	19	.	.	PUNCT
gp-121	125	1	if	if	SCONJ
gp-121	125	2	these	these	DET
gp-121	125	3	expectations	expectation	NOUN
gp-121	125	4	are	be	AUX
gp-121	125	5	met	meet	VERB
gp-121	125	6	or	or	CCONJ
gp-121	125	7	even	even	ADV
gp-121	125	8	exceeded	exceed	VERB
gp-121	125	9	,	,	PUNCT
gp-121	125	10	patients	patient	NOUN
gp-121	125	11	will	will	AUX
gp-121	125	12	feel	feel	VERB
gp-121	125	13	satisfied	satisfied	ADJ
gp-121	125	14	.	.	PUNCT
gp-121	126	1	conversely	conversely	ADV
gp-121	126	2	,	,	PUNCT
gp-121	126	3	if	if	SCONJ
gp-121	126	4	higher	high	ADJ
gp-121	126	5	prices	price	NOUN
gp-121	126	6	are	be	AUX
gp-121	126	7	not	not	PART
gp-121	126	8	accompanied	accompany	VERB
gp-121	126	9	by	by	ADP
gp-121	126	10	improved	improved	ADJ
gp-121	126	11	service	service	NOUN
gp-121	126	12	quality	quality	NOUN
gp-121	126	13	,	,	PUNCT
gp-121	126	14	patients	patient	NOUN
gp-121	126	15	will	will	AUX
gp-121	126	16	feel	feel	VERB
gp-121	126	17	disappointed	disappointed	ADJ
gp-121	126	18	and	and	CCONJ
gp-121	126	19	less	less	ADV
gp-121	126	20	satisfied	satisfied	ADJ
gp-121	126	21	.	.	PUNCT
gp-121	127	1	research	research	NOUN
gp-121	127	2	by	by	ADP
gp-121	127	3	lestari	lestari	PROPN
gp-121	127	4	&	&	CCONJ
gp-121	127	5	sianturi	sianturi	PROPN
gp-121	127	6	(	(	PUNCT
gp-121	127	7	2022	2022	NUM
gp-121	127	8	)	)	PUNCT
gp-121	127	9	shows	show	VERB
gp-121	127	10	that	that	SCONJ
gp-121	127	11	price	price	NOUN
gp-121	127	12	plays	play	VERB
gp-121	127	13	an	an	DET
gp-121	127	14	important	important	ADJ
gp-121	127	15	role	role	NOUN
gp-121	127	16	in	in	ADP
gp-121	127	17	influencing	influence	VERB
gp-121	127	18	patient	patient	ADJ
gp-121	127	19	perceptions	perception	NOUN
gp-121	127	20	of	of	ADP
gp-121	127	21	service	service	NOUN
gp-121	127	22	quality	quality	NOUN
gp-121	127	23	.	.	PUNCT
gp-121	128	1	if	if	SCONJ
gp-121	128	2	patients	patient	NOUN
gp-121	128	3	pay	pay	VERB
gp-121	128	4	a	a	DET
gp-121	128	5	higher	high	ADJ
gp-121	128	6	price	price	NOUN
gp-121	128	7	,	,	PUNCT
gp-121	128	8	they	they	PRON
gp-121	128	9	expect	expect	VERB
gp-121	128	10	better	well	ADJ
gp-121	128	11	service	service	NOUN
gp-121	128	12	.	.	PUNCT
gp-121	129	1	in	in	ADP
gp-121	129	2	the	the	DET
gp-121	129	3	context	context	NOUN
gp-121	129	4	of	of	ADP
gp-121	129	5	rsd	rsd	PROPN
gp-121	129	6	wongsonegoro	wongsonegoro	PROPN
gp-121	129	7	,	,	PUNCT
gp-121	129	8	competitive	competitive	ADJ
gp-121	129	9	prices	price	NOUN
gp-121	129	10	that	that	PRON
gp-121	129	11	still	still	ADV
gp-121	129	12	reflect	reflect	VERB
gp-121	129	13	high	high	ADJ
gp-121	129	14	quality	quality	NOUN
gp-121	129	15	will	will	AUX
gp-121	129	16	increase	increase	VERB
gp-121	129	17	patients	patient	NOUN
gp-121	129	18	'	'	PART
gp-121	129	19	positive	positive	ADJ
gp-121	129	20	perceptions	perception	NOUN
gp-121	129	21	of	of	ADP
gp-121	129	22	the	the	DET
gp-121	129	23	hospital	hospital	NOUN
gp-121	129	24	.	.	PUNCT
gp-121	130	1	american	american	ADJ
gp-121	130	2	journal	journal	PROPN
gp-121	130	3	of	of	ADP
gp-121	130	4	economic	economic	ADJ
gp-121	130	5	and	and	CCONJ
gp-121	130	6	management	management	NOUN
gp-121	130	7	business	business	NOUN
gp-121	130	8	vol	vol	NOUN
gp-121	130	9	.	.	PROPN
gp-121	131	1	3	3	NUM
gp-121	131	2	no	no	NOUN
gp-121	131	3	.	.	NOUN
gp-121	131	4	11	11	NUM
gp-121	131	5	november	november	PROPN
gp-121	131	6	2024	2024	NUM
gp-121	131	7	424	424	NUM
gp-121	131	8	4	4	NUM
gp-121	131	9	)	)	PUNCT
gp-121	131	10	comparison	comparison	NOUN
gp-121	131	11	with	with	ADP
gp-121	131	12	other	other	ADJ
gp-121	131	13	providers	provider	NOUN
gp-121	131	14	patients	patient	NOUN
gp-121	131	15	often	often	ADV
gp-121	131	16	compare	compare	VERB
gp-121	131	17	the	the	DET
gp-121	131	18	price	price	NOUN
gp-121	131	19	of	of	ADP
gp-121	131	20	services	service	NOUN
gp-121	131	21	between	between	ADP
gp-121	131	22	one	one	NUM
gp-121	131	23	provider	provider	NOUN
gp-121	131	24	and	and	CCONJ
gp-121	131	25	another	another	PRON
gp-121	131	26	.	.	PUNCT
gp-121	132	1	if	if	SCONJ
gp-121	132	2	the	the	DET
gp-121	132	3	price	price	NOUN
gp-121	132	4	offered	offer	VERB
gp-121	132	5	by	by	ADP
gp-121	132	6	rsd	rsd	PROPN
gp-121	132	7	wongsonegoro	wongsonegoro	PROPN
gp-121	132	8	is	be	AUX
gp-121	132	9	more	more	ADV
gp-121	132	10	competitive	competitive	ADJ
gp-121	132	11	than	than	ADP
gp-121	132	12	other	other	ADJ
gp-121	132	13	hospitals	hospital	NOUN
gp-121	132	14	with	with	ADP
gp-121	132	15	equivalent	equivalent	ADJ
gp-121	132	16	service	service	NOUN
gp-121	132	17	quality	quality	NOUN
gp-121	132	18	,	,	PUNCT
gp-121	132	19	patients	patient	NOUN
gp-121	132	20	will	will	AUX
gp-121	132	21	be	be	AUX
gp-121	132	22	more	more	ADV
gp-121	132	23	likely	likely	ADJ
gp-121	132	24	to	to	PART
gp-121	132	25	choose	choose	VERB
gp-121	132	26	rsd	rsd	PROPN
gp-121	132	27	wongsonegoro	wongsonegoro	PROPN
gp-121	132	28	and	and	CCONJ
gp-121	132	29	feel	feel	VERB
gp-121	132	30	more	more	ADV
gp-121	132	31	satisfied	satisfied	ADJ
gp-121	132	32	.	.	PUNCT
gp-121	133	1	conversely	conversely	ADV
gp-121	133	2	,	,	PUNCT
gp-121	133	3	if	if	SCONJ
gp-121	133	4	the	the	DET
gp-121	133	5	price	price	NOUN
gp-121	133	6	is	be	AUX
gp-121	133	7	considered	consider	VERB
gp-121	133	8	too	too	ADV
gp-121	133	9	high	high	ADJ
gp-121	133	10	compared	compare	VERB
gp-121	133	11	to	to	ADP
gp-121	133	12	other	other	ADJ
gp-121	133	13	hospitals	hospital	NOUN
gp-121	133	14	that	that	PRON
gp-121	133	15	provide	provide	VERB
gp-121	133	16	similar	similar	ADJ
gp-121	133	17	services	service	NOUN
gp-121	133	18	,	,	PUNCT
gp-121	133	19	patients	patient	NOUN
gp-121	133	20	may	may	AUX
gp-121	133	21	feel	feel	VERB
gp-121	133	22	dissatisfied	dissatisfied	ADJ
gp-121	133	23	and	and	CCONJ
gp-121	133	24	look	look	VERB
gp-121	133	25	for	for	ADP
gp-121	133	26	alternatives	alternative	NOUN
gp-121	133	27	.	.	PUNCT
gp-121	134	1	research	research	NOUN
gp-121	134	2	by	by	ADP
gp-121	134	3	handoyo	handoyo	PROPN
gp-121	134	4	&	&	CCONJ
gp-121	134	5	darsono	darsono	PROPN
gp-121	134	6	(	(	PUNCT
gp-121	134	7	2015	2015	NUM
gp-121	134	8	)	)	PUNCT
gp-121	134	9	shows	show	VERB
gp-121	134	10	that	that	SCONJ
gp-121	134	11	price	price	NOUN
gp-121	134	12	comparisons	comparison	NOUN
gp-121	134	13	with	with	ADP
gp-121	134	14	other	other	ADJ
gp-121	134	15	healthcare	healthcare	NOUN
gp-121	134	16	providers	provider	NOUN
gp-121	134	17	can	can	AUX
gp-121	134	18	affect	affect	VERB
gp-121	134	19	patient	patient	ADJ
gp-121	134	20	satisfaction	satisfaction	NOUN
gp-121	134	21	.	.	PUNCT
gp-121	135	1	when	when	SCONJ
gp-121	135	2	patients	patient	NOUN
gp-121	135	3	feel	feel	VERB
gp-121	135	4	that	that	SCONJ
gp-121	135	5	they	they	PRON
gp-121	135	6	are	be	AUX
gp-121	135	7	getting	get	VERB
gp-121	135	8	a	a	DET
gp-121	135	9	competitive	competitive	ADJ
gp-121	135	10	price	price	NOUN
gp-121	135	11	with	with	ADP
gp-121	135	12	quality	quality	NOUN
gp-121	135	13	services	service	NOUN
gp-121	135	14	,	,	PUNCT
gp-121	135	15	they	they	PRON
gp-121	135	16	will	will	AUX
gp-121	135	17	feel	feel	VERB
gp-121	135	18	more	more	ADV
gp-121	135	19	satisfied	satisfied	ADJ
gp-121	135	20	and	and	CCONJ
gp-121	135	21	more	more	ADV
gp-121	135	22	likely	likely	ADJ
gp-121	135	23	to	to	PART
gp-121	135	24	reuse	reuse	VERB
gp-121	135	25	the	the	DET
gp-121	135	26	hospital	hospital	NOUN
gp-121	135	27	's	's	PART
gp-121	135	28	services	service	NOUN
gp-121	135	29	in	in	ADP
gp-121	135	30	the	the	DET
gp-121	135	31	future	future	NOUN
gp-121	135	32	.	.	PUNCT
gp-121	136	1	5	5	NUM
gp-121	136	2	)	)	PUNCT
gp-121	136	3	price	price	NOUN
gp-121	136	4	transparency	transparency	NOUN
gp-121	136	5	transparency	transparency	NOUN
gp-121	136	6	in	in	ADP
gp-121	136	7	pricing	pricing	NOUN
gp-121	136	8	also	also	ADV
gp-121	136	9	plays	play	VERB
gp-121	136	10	an	an	DET
gp-121	136	11	important	important	ADJ
gp-121	136	12	role	role	NOUN
gp-121	136	13	in	in	ADP
gp-121	136	14	improving	improve	VERB
gp-121	136	15	patient	patient	ADJ
gp-121	136	16	satisfaction	satisfaction	NOUN
gp-121	136	17	.	.	PUNCT
gp-121	137	1	when	when	SCONJ
gp-121	137	2	patients	patient	NOUN
gp-121	137	3	clearly	clearly	ADV
gp-121	137	4	understand	understand	VERB
gp-121	137	5	the	the	DET
gp-121	137	6	fee	fee	NOUN
gp-121	137	7	structure	structure	NOUN
gp-121	137	8	,	,	PUNCT
gp-121	137	9	and	and	CCONJ
gp-121	137	10	there	there	PRON
gp-121	137	11	are	be	VERB
gp-121	137	12	no	no	DET
gp-121	137	13	unanticipated	unanticipated	ADJ
gp-121	137	14	additional	additional	ADJ
gp-121	137	15	costs	cost	NOUN
gp-121	137	16	,	,	PUNCT
gp-121	137	17	they	they	PRON
gp-121	137	18	will	will	AUX
gp-121	137	19	feel	feel	VERB
gp-121	137	20	more	more	ADV
gp-121	137	21	satisfied	satisfied	ADJ
gp-121	137	22	with	with	ADP
gp-121	137	23	the	the	DET
gp-121	137	24	services	service	NOUN
gp-121	137	25	received	receive	VERB
gp-121	137	26	.	.	PUNCT
gp-121	138	1	conversely	conversely	ADV
gp-121	138	2	,	,	PUNCT
gp-121	138	3	ambiguity	ambiguity	NOUN
gp-121	138	4	in	in	ADP
gp-121	138	5	pricing	pricing	NOUN
gp-121	138	6	,	,	PUNCT
gp-121	138	7	such	such	ADJ
gp-121	138	8	as	as	ADP
gp-121	138	9	hidden	hidden	ADJ
gp-121	138	10	costs	cost	NOUN
gp-121	138	11	or	or	CCONJ
gp-121	138	12	undisclosed	undisclosed	ADJ
gp-121	138	13	fees	fee	NOUN
gp-121	138	14	,	,	PUNCT
gp-121	138	15	can	can	AUX
gp-121	138	16	lead	lead	VERB
gp-121	138	17	to	to	ADP
gp-121	138	18	dissatisfaction	dissatisfaction	NOUN
gp-121	138	19	and	and	CCONJ
gp-121	138	20	distrust	distrust	NOUN
gp-121	138	21	.	.	PUNCT
gp-121	139	1	patients	patient	NOUN
gp-121	139	2	who	who	PRON
gp-121	139	3	have	have	VERB
gp-121	139	4	clarity	clarity	NOUN
gp-121	139	5	regarding	regard	VERB
gp-121	139	6	the	the	DET
gp-121	139	7	cost	cost	NOUN
gp-121	139	8	of	of	ADP
gp-121	139	9	services	service	NOUN
gp-121	139	10	will	will	AUX
gp-121	139	11	feel	feel	VERB
gp-121	139	12	more	more	ADV
gp-121	139	13	comfortable	comfortable	ADJ
gp-121	139	14	and	and	CCONJ
gp-121	139	15	trust	trust	VERB
gp-121	139	16	the	the	DET
gp-121	139	17	healthcare	healthcare	NOUN
gp-121	139	18	provider	provider	NOUN
gp-121	139	19	.	.	PUNCT
gp-121	140	1	this	this	DET
gp-121	140	2	transparency	transparency	NOUN
gp-121	140	3	also	also	ADV
gp-121	140	4	helps	help	VERB
gp-121	140	5	patients	patient	NOUN
gp-121	140	6	make	make	VERB
gp-121	140	7	informed	informed	ADJ
gp-121	140	8	decisions	decision	NOUN
gp-121	140	9	regarding	regard	VERB
gp-121	140	10	their	their	PRON
gp-121	140	11	care	care	NOUN
gp-121	140	12	,	,	PUNCT
gp-121	140	13	increasing	increase	VERB
gp-121	140	14	their	their	PRON
gp-121	140	15	sense	sense	NOUN
gp-121	140	16	of	of	ADP
gp-121	140	17	control	control	NOUN
gp-121	140	18	and	and	CCONJ
gp-121	140	19	satisfaction	satisfaction	NOUN
gp-121	140	20	.	.	PUNCT
gp-121	141	1	6	6	NUM
gp-121	141	2	)	)	PUNCT
gp-121	141	3	emotional	emotional	ADJ
gp-121	141	4	influence	influence	NOUN
gp-121	141	5	price	price	NOUN
gp-121	141	6	affects	affect	VERB
gp-121	141	7	not	not	PART
gp-121	141	8	only	only	ADV
gp-121	141	9	the	the	DET
gp-121	141	10	economic	economic	ADJ
gp-121	141	11	aspect	aspect	NOUN
gp-121	141	12	but	but	CCONJ
gp-121	141	13	also	also	ADV
gp-121	141	14	the	the	DET
gp-121	141	15	emotional	emotional	ADJ
gp-121	141	16	experience	experience	NOUN
gp-121	141	17	of	of	ADP
gp-121	141	18	patients	patient	NOUN
gp-121	141	19	.	.	PUNCT
gp-121	142	1	prices	price	NOUN
gp-121	142	2	that	that	PRON
gp-121	142	3	are	be	AUX
gp-121	142	4	too	too	ADV
gp-121	142	5	high	high	ADJ
gp-121	142	6	can	can	AUX
gp-121	142	7	lead	lead	VERB
gp-121	142	8	to	to	ADP
gp-121	142	9	feelings	feeling	NOUN
gp-121	142	10	of	of	ADP
gp-121	142	11	pressure	pressure	NOUN
gp-121	142	12	or	or	CCONJ
gp-121	142	13	stress	stress	NOUN
gp-121	142	14	,	,	PUNCT
gp-121	142	15	especially	especially	ADV
gp-121	142	16	when	when	SCONJ
gp-121	142	17	patients	patient	NOUN
gp-121	142	18	feel	feel	VERB
gp-121	142	19	that	that	SCONJ
gp-121	142	20	they	they	PRON
gp-121	142	21	are	be	AUX
gp-121	142	22	paying	pay	VERB
gp-121	142	23	more	more	ADJ
gp-121	142	24	than	than	SCONJ
gp-121	142	25	they	they	PRON
gp-121	142	26	should	should	AUX
gp-121	142	27	.	.	PUNCT
gp-121	143	1	on	on	ADP
gp-121	143	2	the	the	DET
gp-121	143	3	contrary	contrary	NOUN
gp-121	143	4	,	,	PUNCT
gp-121	143	5	prices	price	NOUN
gp-121	143	6	that	that	PRON
gp-121	143	7	are	be	AUX
gp-121	143	8	reasonable	reasonable	ADJ
gp-121	143	9	and	and	CCONJ
gp-121	143	10	in	in	ADP
gp-121	143	11	line	line	NOUN
gp-121	143	12	with	with	ADP
gp-121	143	13	the	the	DET
gp-121	143	14	quality	quality	NOUN
gp-121	143	15	of	of	ADP
gp-121	143	16	service	service	NOUN
gp-121	143	17	can	can	AUX
gp-121	143	18	provide	provide	VERB
gp-121	143	19	a	a	DET
gp-121	143	20	sense	sense	NOUN
gp-121	143	21	of	of	ADP
gp-121	143	22	security	security	NOUN
gp-121	143	23	and	and	CCONJ
gp-121	143	24	comfort	comfort	NOUN
gp-121	143	25	,	,	PUNCT
gp-121	143	26	which	which	PRON
gp-121	143	27	in	in	ADP
gp-121	143	28	turn	turn	NOUN
gp-121	143	29	increases	increase	VERB
gp-121	143	30	overall	overall	ADJ
gp-121	143	31	satisfaction	satisfaction	NOUN
gp-121	143	32	.	.	PUNCT
gp-121	144	1	tarigan	tarigan	PROPN
gp-121	144	2	&	&	CCONJ
gp-121	144	3	handiyani	handiyani	PROPN
gp-121	144	4	(	(	PUNCT
gp-121	144	5	2019	2019	NUM
gp-121	144	6	)	)	PUNCT
gp-121	144	7	emphasized	emphasize	VERB
gp-121	144	8	that	that	SCONJ
gp-121	144	9	this	this	DET
gp-121	144	10	emotional	emotional	ADJ
gp-121	144	11	aspect	aspect	NOUN
gp-121	144	12	is	be	AUX
gp-121	144	13	an	an	DET
gp-121	144	14	important	important	ADJ
gp-121	144	15	part	part	NOUN
gp-121	144	16	of	of	ADP
gp-121	144	17	the	the	DET
gp-121	144	18	patient	patient	ADJ
gp-121	144	19	experience	experience	NOUN
gp-121	144	20	at	at	ADP
gp-121	144	21	the	the	DET
gp-121	144	22	hospital	hospital	NOUN
gp-121	144	23	.	.	PUNCT
gp-121	145	1	when	when	SCONJ
gp-121	145	2	patients	patient	NOUN
gp-121	145	3	feel	feel	VERB
gp-121	145	4	that	that	SCONJ
gp-121	145	5	the	the	DET
gp-121	145	6	price	price	NOUN
gp-121	145	7	paid	pay	VERB
gp-121	145	8	is	be	AUX
gp-121	145	9	appropriate	appropriate	ADJ
gp-121	145	10	,	,	PUNCT
gp-121	145	11	they	they	PRON
gp-121	145	12	are	be	AUX
gp-121	145	13	not	not	PART
gp-121	145	14	only	only	ADV
gp-121	145	15	satisfied	satisfied	ADJ
gp-121	145	16	with	with	ADP
gp-121	145	17	the	the	DET
gp-121	145	18	services	service	NOUN
gp-121	145	19	received	receive	VERB
gp-121	145	20	,	,	PUNCT
gp-121	145	21	but	but	CCONJ
gp-121	145	22	also	also	ADV
gp-121	145	23	feel	feel	VERB
gp-121	145	24	more	more	ADV
gp-121	145	25	emotionally	emotionally	ADV
gp-121	145	26	comfortable	comfortable	ADJ
gp-121	145	27	during	during	ADP
gp-121	145	28	the	the	DET
gp-121	145	29	treatment	treatment	NOUN
gp-121	145	30	period	period	NOUN
gp-121	145	31	.	.	PUNCT
gp-121	146	1	the	the	DET
gp-121	146	2	results	result	NOUN
gp-121	146	3	of	of	ADP
gp-121	146	4	this	this	DET
gp-121	146	5	study	study	NOUN
gp-121	146	6	support	support	VERB
gp-121	146	7	previous	previous	ADJ
gp-121	146	8	studies	study	NOUN
gp-121	146	9	,	,	PUNCT
gp-121	146	10	such	such	ADJ
gp-121	146	11	as	as	ADP
gp-121	146	12	those	those	PRON
gp-121	146	13	conducted	conduct	VERB
gp-121	146	14	by	by	ADP
gp-121	146	15	fatkhiya	fatkhiya	PROPN
gp-121	146	16	&	&	CCONJ
gp-121	146	17	rahmawati	rahmawati	PROPN
gp-121	146	18	(	(	PUNCT
gp-121	146	19	2023	2023	NUM
gp-121	146	20	)	)	PUNCT
gp-121	146	21	and	and	CCONJ
gp-121	146	22	lestari	lestari	PROPN
gp-121	146	23	&	&	CCONJ
gp-121	146	24	sianturi	sianturi	PROPN
gp-121	146	25	(	(	PUNCT
gp-121	146	26	2022	2022	NUM
gp-121	146	27	)	)	PUNCT
gp-121	146	28	,	,	PUNCT
gp-121	146	29	which	which	PRON
gp-121	146	30	found	find	VERB
gp-121	146	31	that	that	SCONJ
gp-121	146	32	price	price	NOUN
gp-121	146	33	has	have	VERB
gp-121	146	34	a	a	DET
gp-121	146	35	significant	significant	ADJ
gp-121	146	36	effect	effect	NOUN
gp-121	146	37	on	on	ADP
gp-121	146	38	patient	patient	ADJ
gp-121	146	39	satisfaction	satisfaction	NOUN
gp-121	146	40	.	.	PUNCT
gp-121	147	1	this	this	DET
gp-121	147	2	study	study	NOUN
gp-121	147	3	also	also	ADV
gp-121	147	4	strengthens	strengthen	VERB
gp-121	147	5	the	the	DET
gp-121	147	6	relationship	relationship	NOUN
gp-121	147	7	between	between	ADP
gp-121	147	8	price	price	NOUN
gp-121	147	9	and	and	CCONJ
gp-121	147	10	perceived	perceive	VERB
gp-121	147	11	quality	quality	NOUN
gp-121	147	12	,	,	PUNCT
gp-121	147	13	where	where	SCONJ
gp-121	147	14	higher	high	ADJ
gp-121	147	15	prices	price	NOUN
gp-121	147	16	are	be	AUX
gp-121	147	17	often	often	ADV
gp-121	147	18	associated	associate	VERB
gp-121	147	19	with	with	ADP
gp-121	147	20	better	well	ADJ
gp-121	147	21	service	service	NOUN
gp-121	147	22	quality	quality	NOUN
gp-121	147	23	.	.	PUNCT
gp-121	148	1	in	in	ADP
gp-121	148	2	addition	addition	NOUN
gp-121	148	3	,	,	PUNCT
gp-121	148	4	these	these	DET
gp-121	148	5	results	result	NOUN
gp-121	148	6	support	support	VERB
gp-121	148	7	the	the	DET
gp-121	148	8	findings	finding	NOUN
gp-121	148	9	of	of	ADP
gp-121	148	10	handoyo	handoyo	PROPN
gp-121	148	11	&	&	CCONJ
gp-121	148	12	darsono	darsono	PROPN
gp-121	148	13	(	(	PUNCT
gp-121	148	14	2015	2015	NUM
gp-121	148	15	)	)	PUNCT
gp-121	148	16	,	,	PUNCT
gp-121	148	17	who	who	PRON
gp-121	148	18	emphasized	emphasize	VERB
gp-121	148	19	the	the	DET
gp-121	148	20	importance	importance	NOUN
gp-121	148	21	of	of	ADP
gp-121	148	22	competitive	competitive	ADJ
gp-121	148	23	pricing	pricing	NOUN
gp-121	148	24	in	in	ADP
gp-121	148	25	creating	create	VERB
gp-121	148	26	patient	patient	ADJ
gp-121	148	27	satisfaction	satisfaction	NOUN
gp-121	148	28	.	.	PUNCT
gp-121	149	1	overall	overall	ADJ
gp-121	149	2	,	,	PUNCT
gp-121	149	3	good	good	ADJ
gp-121	149	4	price	price	NOUN
gp-121	149	5	management	management	NOUN
gp-121	149	6	is	be	AUX
gp-121	149	7	critical	critical	ADJ
gp-121	149	8	to	to	ADP
gp-121	149	9	creating	create	VERB
gp-121	149	10	a	a	DET
gp-121	149	11	positive	positive	ADJ
gp-121	149	12	patient	patient	NOUN
gp-121	149	13	experience	experience	NOUN
gp-121	149	14	.	.	PUNCT
gp-121	150	1	appropriate	appropriate	ADJ
gp-121	150	2	,	,	PUNCT
gp-121	150	3	transparent	transparent	ADJ
gp-121	150	4	,	,	PUNCT
gp-121	150	5	and	and	CCONJ
gp-121	150	6	competitive	competitive	ADJ
gp-121	150	7	pricing	pricing	NOUN
gp-121	150	8	not	not	PART
gp-121	150	9	only	only	ADV
gp-121	150	10	improves	improve	VERB
gp-121	150	11	patient	patient	ADJ
gp-121	150	12	satisfaction	satisfaction	NOUN
gp-121	150	13	but	but	CCONJ
gp-121	150	14	also	also	ADV
gp-121	150	15	encourages	encourage	VERB
gp-121	150	16	loyalty	loyalty	NOUN
gp-121	150	17	,	,	PUNCT
gp-121	150	18	recommendations	recommendation	NOUN
gp-121	150	19	,	,	PUNCT
gp-121	150	20	and	and	CCONJ
gp-121	150	21	a	a	DET
gp-121	150	22	positive	positive	ADJ
gp-121	150	23	image	image	NOUN
gp-121	150	24	of	of	ADP
gp-121	150	25	the	the	DET
gp-121	150	26	hospital	hospital	NOUN
gp-121	150	27	.	.	PUNCT
gp-121	151	1	in	in	ADP
gp-121	151	2	rsd	rsd	PROPN
gp-121	151	3	wongsonegoro	wongsonegoro	PROPN
gp-121	151	4	,	,	PUNCT
gp-121	151	5	a	a	DET
gp-121	151	6	good	good	ADJ
gp-121	151	7	pricing	pricing	NOUN
gp-121	151	8	strategy	strategy	NOUN
gp-121	151	9	can	can	AUX
gp-121	151	10	significantly	significantly	ADV
gp-121	151	11	improve	improve	VERB
gp-121	151	12	patient	patient	ADJ
gp-121	151	13	satisfaction	satisfaction	NOUN
gp-121	151	14	and	and	CCONJ
gp-121	151	15	strengthen	strengthen	VERB
gp-121	151	16	the	the	DET
gp-121	151	17	hospital	hospital	NOUN
gp-121	151	18	's	's	PART
gp-121	151	19	position	position	NOUN
gp-121	151	20	in	in	ADP
gp-121	151	21	the	the	DET
gp-121	151	22	healthcare	healthcare	NOUN
gp-121	151	23	market	market	NOUN
gp-121	151	24	.	.	PUNCT
gp-121	152	1	the	the	DET
gp-121	152	2	effect	effect	NOUN
gp-121	152	3	of	of	ADP
gp-121	152	4	hospital	hospital	NOUN
gp-121	152	5	image	image	NOUN
gp-121	152	6	on	on	ADP
gp-121	152	7	patient	patient	ADJ
gp-121	152	8	satisfaction	satisfaction	NOUN
gp-121	152	9	jhodi	jhodi	ADP
gp-121	152	10	rent	rent	VERB
gp-121	152	11	geopal	geopal	NOUN
gp-121	152	12	,	,	PUNCT
gp-121	152	13	sarwo	sarwo	PROPN
gp-121	152	14	edy	edy	PROPN
gp-121	152	15	handoyo	handoyo	PROPN
gp-121	152	16	425	425	NUM
gp-121	152	17	the	the	DET
gp-121	152	18	results	result	NOUN
gp-121	152	19	of	of	ADP
gp-121	152	20	the	the	DET
gp-121	152	21	analysis	analysis	NOUN
gp-121	152	22	show	show	VERB
gp-121	152	23	that	that	SCONJ
gp-121	152	24	hospital	hospital	NOUN
gp-121	152	25	image	image	NOUN
gp-121	152	26	(	(	PUNCT
gp-121	152	27	x3	x3	ADJ
gp-121	152	28	)	)	PUNCT
gp-121	152	29	has	have	VERB
gp-121	152	30	a	a	DET
gp-121	152	31	significant	significant	ADJ
gp-121	152	32	positive	positive	ADJ
gp-121	152	33	effect	effect	NOUN
gp-121	152	34	on	on	ADP
gp-121	152	35	patient	patient	ADJ
gp-121	152	36	satisfaction	satisfaction	NOUN
gp-121	152	37	(	(	PUNCT
gp-121	152	38	y	y	NOUN
gp-121	152	39	)	)	PUNCT
gp-121	152	40	.	.	PUNCT
gp-121	153	1	the	the	DET
gp-121	153	2	coefficient	coefficient	NOUN
gp-121	153	3	of	of	ADP
gp-121	153	4	0.256	0.256	NUM
gp-121	153	5	indicates	indicate	VERB
gp-121	153	6	that	that	SCONJ
gp-121	153	7	every	every	DET
gp-121	153	8	one	one	NUM
gp-121	153	9	-	-	PUNCT
gp-121	153	10	unit	unit	NOUN
gp-121	153	11	increase	increase	NOUN
gp-121	153	12	in	in	ADP
gp-121	153	13	hospital	hospital	NOUN
gp-121	153	14	image	image	NOUN
gp-121	153	15	will	will	AUX
gp-121	153	16	contribute	contribute	VERB
gp-121	153	17	to	to	ADP
gp-121	153	18	a	a	DET
gp-121	153	19	0.256	0.256	NUM
gp-121	153	20	-	-	PUNCT
gp-121	153	21	unit	unit	NOUN
gp-121	153	22	increase	increase	NOUN
gp-121	153	23	in	in	ADP
gp-121	153	24	patient	patient	ADJ
gp-121	153	25	satisfaction	satisfaction	NOUN
gp-121	153	26	.	.	PUNCT
gp-121	154	1	although	although	SCONJ
gp-121	154	2	the	the	DET
gp-121	154	3	t	t	PROPN
gp-121	154	4	statistics	statistic	NOUN
gp-121	154	5	value	value	NOUN
gp-121	154	6	of	of	ADP
gp-121	154	7	2.186	2.186	NUM
gp-121	154	8	and	and	CCONJ
gp-121	154	9	p	p	NOUN
gp-121	154	10	value	value	NOUN
gp-121	154	11	of	of	ADP
gp-121	154	12	0.029	0.029	NUM
gp-121	154	13	indicate	indicate	VERB
gp-121	154	14	that	that	SCONJ
gp-121	154	15	this	this	DET
gp-121	154	16	effect	effect	NOUN
gp-121	154	17	is	be	AUX
gp-121	154	18	significant	significant	ADJ
gp-121	154	19	at	at	ADP
gp-121	154	20	the	the	DET
gp-121	154	21	0.05	0.05	NUM
gp-121	154	22	level	level	NOUN
gp-121	154	23	,	,	PUNCT
gp-121	154	24	the	the	DET
gp-121	154	25	contribution	contribution	NOUN
gp-121	154	26	of	of	ADP
gp-121	154	27	hospital	hospital	NOUN
gp-121	154	28	image	image	NOUN
gp-121	154	29	is	be	AUX
gp-121	154	30	slightly	slightly	ADV
gp-121	154	31	lower	low	ADJ
gp-121	154	32	than	than	ADP
gp-121	154	33	that	that	PRON
gp-121	154	34	of	of	ADP
gp-121	154	35	service	service	NOUN
gp-121	154	36	quality	quality	NOUN
gp-121	154	37	and	and	CCONJ
gp-121	154	38	price	price	NOUN
gp-121	154	39	.	.	PUNCT
gp-121	155	1	however	however	ADV
gp-121	155	2	,	,	PUNCT
gp-121	155	3	these	these	DET
gp-121	155	4	results	result	NOUN
gp-121	155	5	still	still	ADV
gp-121	155	6	confirm	confirm	VERB
gp-121	155	7	that	that	PRON
gp-121	155	8	hospital	hospital	NOUN
gp-121	155	9	image	image	NOUN
gp-121	155	10	plays	play	VERB
gp-121	155	11	an	an	DET
gp-121	155	12	important	important	ADJ
gp-121	155	13	role	role	NOUN
gp-121	155	14	in	in	ADP
gp-121	155	15	determining	determine	VERB
gp-121	155	16	patient	patient	ADJ
gp-121	155	17	satisfaction	satisfaction	NOUN
gp-121	155	18	.	.	PUNCT
gp-121	156	1	patients	patient	NOUN
gp-121	156	2	who	who	PRON
gp-121	156	3	feel	feel	VERB
gp-121	156	4	that	that	SCONJ
gp-121	156	5	the	the	DET
gp-121	156	6	hospital	hospital	NOUN
gp-121	156	7	has	have	VERB
gp-121	156	8	a	a	DET
gp-121	156	9	positive	positive	ADJ
gp-121	156	10	image	image	NOUN
gp-121	156	11	are	be	AUX
gp-121	156	12	more	more	ADV
gp-121	156	13	likely	likely	ADJ
gp-121	156	14	to	to	PART
gp-121	156	15	be	be	AUX
gp-121	156	16	satisfied	satisfied	ADJ
gp-121	156	17	with	with	ADP
gp-121	156	18	the	the	DET
gp-121	156	19	services	service	NOUN
gp-121	156	20	they	they	PRON
gp-121	156	21	receive	receive	VERB
gp-121	156	22	.	.	PUNCT
gp-121	157	1	a	a	DET
gp-121	157	2	positive	positive	ADJ
gp-121	157	3	image	image	NOUN
gp-121	157	4	is	be	AUX
gp-121	157	5	closely	closely	ADV
gp-121	157	6	related	relate	VERB
gp-121	157	7	to	to	ADP
gp-121	157	8	the	the	DET
gp-121	157	9	public	public	NOUN
gp-121	157	10	's	's	PART
gp-121	157	11	perception	perception	NOUN
gp-121	157	12	of	of	ADP
gp-121	157	13	the	the	DET
gp-121	157	14	quality	quality	NOUN
gp-121	157	15	of	of	ADP
gp-121	157	16	service	service	NOUN
gp-121	157	17	,	,	PUNCT
gp-121	157	18	reputation	reputation	NOUN
gp-121	157	19	,	,	PUNCT
gp-121	157	20	and	and	CCONJ
gp-121	157	21	overall	overall	ADJ
gp-121	157	22	experience	experience	NOUN
gp-121	157	23	that	that	PRON
gp-121	157	24	the	the	DET
gp-121	157	25	hospital	hospital	NOUN
gp-121	157	26	offers	offer	VERB
gp-121	157	27	.	.	PUNCT
gp-121	158	1	mahfud	mahfud	NOUN
gp-121	158	2	(	(	PUNCT
gp-121	158	3	2020	2020	NUM
gp-121	158	4	)	)	PUNCT
gp-121	158	5	states	state	VERB
gp-121	158	6	that	that	SCONJ
gp-121	158	7	a	a	DET
gp-121	158	8	hospital	hospital	NOUN
gp-121	158	9	's	's	PART
gp-121	158	10	image	image	NOUN
gp-121	158	11	is	be	AUX
gp-121	158	12	based	base	VERB
gp-121	158	13	on	on	ADP
gp-121	158	14	several	several	ADJ
gp-121	158	15	key	key	ADJ
gp-121	158	16	factors	factor	NOUN
gp-121	158	17	that	that	PRON
gp-121	158	18	can	can	AUX
gp-121	158	19	affect	affect	VERB
gp-121	158	20	the	the	DET
gp-121	158	21	level	level	NOUN
gp-121	158	22	of	of	ADP
gp-121	158	23	trust	trust	NOUN
gp-121	158	24	and	and	CCONJ
gp-121	158	25	comfort	comfort	NOUN
gp-121	158	26	of	of	ADP
gp-121	158	27	patients	patient	NOUN
gp-121	158	28	,	,	PUNCT
gp-121	158	29	as	as	ADV
gp-121	158	30	well	well	ADV
gp-121	158	31	as	as	ADP
gp-121	158	32	their	their	PRON
gp-121	158	33	loyalty	loyalty	NOUN
gp-121	158	34	to	to	ADP
gp-121	158	35	the	the	DET
gp-121	158	36	hospital	hospital	NOUN
gp-121	158	37	.	.	PUNCT
gp-121	159	1	the	the	DET
gp-121	159	2	factors	factor	NOUN
gp-121	159	3	that	that	PRON
gp-121	159	4	influence	influence	VERB
gp-121	159	5	the	the	DET
gp-121	159	6	image	image	NOUN
gp-121	159	7	of	of	ADP
gp-121	159	8	the	the	DET
gp-121	159	9	hospital	hospital	NOUN
gp-121	159	10	are	be	AUX
gp-121	159	11	:	:	PUNCT
gp-121	159	12	1	1	X
gp-121	159	13	)	)	PUNCT
gp-121	159	14	service	service	NOUN
gp-121	159	15	quality	quality	NOUN
gp-121	159	16	the	the	DET
gp-121	159	17	quality	quality	NOUN
gp-121	159	18	of	of	ADP
gp-121	159	19	healthcare	healthcare	NOUN
gp-121	159	20	services	service	NOUN
gp-121	159	21	provided	provide	VERB
gp-121	159	22	by	by	ADP
gp-121	159	23	a	a	DET
gp-121	159	24	hospital	hospital	NOUN
gp-121	159	25	is	be	AUX
gp-121	159	26	the	the	DET
gp-121	159	27	foundation	foundation	NOUN
gp-121	159	28	of	of	ADP
gp-121	159	29	a	a	DET
gp-121	159	30	positive	positive	ADJ
gp-121	159	31	image	image	NOUN
gp-121	159	32	.	.	PUNCT
gp-121	160	1	this	this	PRON
gp-121	160	2	includes	include	VERB
gp-121	160	3	speed	speed	NOUN
gp-121	160	4	of	of	ADP
gp-121	160	5	service	service	NOUN
gp-121	160	6	,	,	PUNCT
gp-121	160	7	accuracy	accuracy	NOUN
gp-121	160	8	of	of	ADP
gp-121	160	9	diagnosis	diagnosis	NOUN
gp-121	160	10	,	,	PUNCT
gp-121	160	11	effectiveness	effectiveness	NOUN
gp-121	160	12	of	of	ADP
gp-121	160	13	treatment	treatment	NOUN
gp-121	160	14	,	,	PUNCT
gp-121	160	15	and	and	CCONJ
gp-121	160	16	staff	staff	NOUN
gp-121	160	17	attention	attention	NOUN
gp-121	160	18	to	to	ADP
gp-121	160	19	patient	patient	ADJ
gp-121	160	20	needs	need	NOUN
gp-121	160	21	.	.	PUNCT
gp-121	161	1	patients	patient	NOUN
gp-121	161	2	who	who	PRON
gp-121	161	3	are	be	AUX
gp-121	161	4	satisfied	satisfied	ADJ
gp-121	161	5	with	with	ADP
gp-121	161	6	the	the	DET
gp-121	161	7	medical	medical	ADJ
gp-121	161	8	services	service	NOUN
gp-121	161	9	provided	provide	VERB
gp-121	161	10	will	will	AUX
gp-121	161	11	have	have	VERB
gp-121	161	12	a	a	DET
gp-121	161	13	more	more	ADV
gp-121	161	14	favorable	favorable	ADJ
gp-121	161	15	perception	perception	NOUN
gp-121	161	16	of	of	ADP
gp-121	161	17	the	the	DET
gp-121	161	18	hospital	hospital	NOUN
gp-121	161	19	's	's	PART
gp-121	161	20	image	image	NOUN
gp-121	161	21	.	.	PUNCT
gp-121	162	1	in	in	ADP
gp-121	162	2	this	this	DET
gp-121	162	3	context	context	NOUN
gp-121	162	4	,	,	PUNCT
gp-121	162	5	perceived	perceive	VERB
gp-121	162	6	service	service	NOUN
gp-121	162	7	quality	quality	NOUN
gp-121	162	8	creates	create	VERB
gp-121	162	9	a	a	DET
gp-121	162	10	direct	direct	ADJ
gp-121	162	11	link	link	NOUN
gp-121	162	12	with	with	ADP
gp-121	162	13	the	the	DET
gp-121	162	14	hospital	hospital	NOUN
gp-121	162	15	's	's	PART
gp-121	162	16	reputation	reputation	NOUN
gp-121	162	17	and	and	CCONJ
gp-121	162	18	image	image	NOUN
gp-121	162	19	in	in	ADP
gp-121	162	20	the	the	DET
gp-121	162	21	eyes	eye	NOUN
gp-121	162	22	of	of	ADP
gp-121	162	23	patients	patient	NOUN
gp-121	162	24	.	.	PUNCT
gp-121	163	1	2	2	X
gp-121	163	2	)	)	PUNCT
gp-121	163	3	patient	patient	NOUN
gp-121	163	4	trust	trust	NOUN
gp-121	163	5	trust	trust	NOUN
gp-121	163	6	plays	play	VERB
gp-121	163	7	a	a	DET
gp-121	163	8	key	key	ADJ
gp-121	163	9	role	role	NOUN
gp-121	163	10	in	in	ADP
gp-121	163	11	shaping	shape	VERB
gp-121	163	12	a	a	DET
gp-121	163	13	hospital	hospital	NOUN
gp-121	163	14	's	's	PART
gp-121	163	15	positive	positive	ADJ
gp-121	163	16	image	image	NOUN
gp-121	163	17	.	.	PUNCT
gp-121	164	1	when	when	SCONJ
gp-121	164	2	a	a	DET
gp-121	164	3	hospital	hospital	NOUN
gp-121	164	4	has	have	VERB
gp-121	164	5	a	a	DET
gp-121	164	6	good	good	ADJ
gp-121	164	7	reputation	reputation	NOUN
gp-121	164	8	and	and	CCONJ
gp-121	164	9	is	be	AUX
gp-121	164	10	seen	see	VERB
gp-121	164	11	as	as	ADP
gp-121	164	12	reliable	reliable	ADJ
gp-121	164	13	,	,	PUNCT
gp-121	164	14	patients	patient	NOUN
gp-121	164	15	are	be	AUX
gp-121	164	16	more	more	ADV
gp-121	164	17	likely	likely	ADJ
gp-121	164	18	to	to	PART
gp-121	164	19	trust	trust	VERB
gp-121	164	20	the	the	DET
gp-121	164	21	services	service	NOUN
gp-121	164	22	they	they	PRON
gp-121	164	23	receive	receive	VERB
gp-121	164	24	.	.	PUNCT
gp-121	165	1	this	this	PRON
gp-121	165	2	contributes	contribute	VERB
gp-121	165	3	to	to	ADP
gp-121	165	4	patients	patient	NOUN
gp-121	165	5	'	'	PART
gp-121	165	6	comfort	comfort	NOUN
gp-121	165	7	during	during	ADP
gp-121	165	8	the	the	DET
gp-121	165	9	treatment	treatment	NOUN
gp-121	165	10	period	period	NOUN
gp-121	165	11	,	,	PUNCT
gp-121	165	12	which	which	PRON
gp-121	165	13	ultimately	ultimately	ADV
gp-121	165	14	affects	affect	VERB
gp-121	165	15	their	their	PRON
gp-121	165	16	level	level	NOUN
gp-121	165	17	of	of	ADP
gp-121	165	18	satisfaction	satisfaction	NOUN
gp-121	165	19	.	.	PUNCT
gp-121	166	1	according	accord	VERB
gp-121	166	2	to	to	ADP
gp-121	166	3	mahfud	mahfud	NOUN
gp-121	166	4	(	(	PUNCT
gp-121	166	5	2020	2020	NUM
gp-121	166	6	)	)	PUNCT
gp-121	166	7	,	,	PUNCT
gp-121	166	8	this	this	DET
gp-121	166	9	trust	trust	NOUN
gp-121	166	10	is	be	AUX
gp-121	166	11	also	also	ADV
gp-121	166	12	closely	closely	ADV
gp-121	166	13	related	relate	VERB
gp-121	166	14	to	to	ADP
gp-121	166	15	consistent	consistent	ADJ
gp-121	166	16	service	service	NOUN
gp-121	166	17	standards	standard	NOUN
gp-121	166	18	and	and	CCONJ
gp-121	166	19	good	good	ADJ
gp-121	166	20	communication	communication	NOUN
gp-121	166	21	between	between	ADP
gp-121	166	22	patients	patient	NOUN
gp-121	166	23	and	and	CCONJ
gp-121	166	24	hospitals	hospital	NOUN
gp-121	166	25	.	.	PUNCT
gp-121	167	1	3	3	X
gp-121	167	2	)	)	PUNCT
gp-121	167	3	staff	staff	NOUN
gp-121	167	4	professionalism	professionalism	NOUN
gp-121	167	5	hospital	hospital	NOUN
gp-121	167	6	staff	staff	NOUN
gp-121	167	7	,	,	PUNCT
gp-121	167	8	both	both	CCONJ
gp-121	167	9	medical	medical	ADJ
gp-121	167	10	and	and	CCONJ
gp-121	167	11	non	non	ADJ
gp-121	167	12	-	-	ADJ
gp-121	167	13	medical	medical	ADJ
gp-121	167	14	,	,	PUNCT
gp-121	167	15	play	play	VERB
gp-121	167	16	a	a	DET
gp-121	167	17	role	role	NOUN
gp-121	167	18	in	in	ADP
gp-121	167	19	shaping	shape	VERB
gp-121	167	20	the	the	DET
gp-121	167	21	image	image	NOUN
gp-121	167	22	of	of	ADP
gp-121	167	23	the	the	DET
gp-121	167	24	hospital	hospital	NOUN
gp-121	167	25	.	.	PUNCT
gp-121	168	1	their	their	PRON
gp-121	168	2	professionalism	professionalism	NOUN
gp-121	168	3	,	,	PUNCT
gp-121	168	4	expertise	expertise	NOUN
gp-121	168	5	,	,	PUNCT
gp-121	168	6	and	and	CCONJ
gp-121	168	7	work	work	NOUN
gp-121	168	8	ethics	ethic	NOUN
gp-121	168	9	create	create	VERB
gp-121	168	10	a	a	DET
gp-121	168	11	positive	positive	ADJ
gp-121	168	12	or	or	CCONJ
gp-121	168	13	negative	negative	ADJ
gp-121	168	14	perception	perception	NOUN
gp-121	168	15	of	of	ADP
gp-121	168	16	the	the	DET
gp-121	168	17	hospital	hospital	NOUN
gp-121	168	18	.	.	PUNCT
gp-121	169	1	for	for	ADP
gp-121	169	2	example	example	NOUN
gp-121	169	3	,	,	PUNCT
gp-121	169	4	doctors	doctor	NOUN
gp-121	169	5	and	and	CCONJ
gp-121	169	6	nurses	nurse	NOUN
gp-121	169	7	who	who	PRON
gp-121	169	8	show	show	VERB
gp-121	169	9	empathy	empathy	NOUN
gp-121	169	10	and	and	CCONJ
gp-121	169	11	good	good	ADJ
gp-121	169	12	communication	communication	NOUN
gp-121	169	13	will	will	AUX
gp-121	169	14	make	make	VERB
gp-121	169	15	patients	patient	NOUN
gp-121	169	16	feel	feel	VERB
gp-121	169	17	more	more	ADV
gp-121	169	18	valued	value	VERB
gp-121	169	19	,	,	PUNCT
gp-121	169	20	which	which	PRON
gp-121	169	21	contributes	contribute	VERB
gp-121	169	22	to	to	ADP
gp-121	169	23	the	the	DET
gp-121	169	24	image	image	NOUN
gp-121	169	25	of	of	ADP
gp-121	169	26	the	the	DET
gp-121	169	27	hospital	hospital	NOUN
gp-121	169	28	as	as	ADP
gp-121	169	29	a	a	DET
gp-121	169	30	caring	caring	ADJ
gp-121	169	31	institution	institution	NOUN
gp-121	169	32	.	.	PUNCT
gp-121	170	1	continuous	continuous	ADJ
gp-121	170	2	training	training	NOUN
gp-121	170	3	for	for	ADP
gp-121	170	4	medical	medical	ADJ
gp-121	170	5	and	and	CCONJ
gp-121	170	6	administrative	administrative	ADJ
gp-121	170	7	staff	staff	NOUN
gp-121	170	8	is	be	AUX
gp-121	170	9	also	also	ADV
gp-121	170	10	necessary	necessary	ADJ
gp-121	170	11	to	to	PART
gp-121	170	12	maintain	maintain	VERB
gp-121	170	13	and	and	CCONJ
gp-121	170	14	improve	improve	VERB
gp-121	170	15	high	high	ADJ
gp-121	170	16	standards	standard	NOUN
gp-121	170	17	of	of	ADP
gp-121	170	18	service	service	NOUN
gp-121	170	19	,	,	PUNCT
gp-121	170	20	which	which	PRON
gp-121	170	21	in	in	ADP
gp-121	170	22	turn	turn	NOUN
gp-121	170	23	improves	improve	VERB
gp-121	170	24	the	the	DET
gp-121	170	25	image	image	NOUN
gp-121	170	26	of	of	ADP
gp-121	170	27	the	the	DET
gp-121	170	28	hospital	hospital	NOUN
gp-121	170	29	.	.	PUNCT
gp-121	171	1	4	4	NUM
gp-121	171	2	)	)	PUNCT
gp-121	171	3	cleanliness	cleanliness	NOUN
gp-121	171	4	and	and	CCONJ
gp-121	171	5	comfort	comfort	VERB
gp-121	171	6	the	the	DET
gp-121	171	7	physical	physical	ADJ
gp-121	171	8	condition	condition	NOUN
gp-121	171	9	of	of	ADP
gp-121	171	10	the	the	DET
gp-121	171	11	hospital	hospital	NOUN
gp-121	171	12	environment	environment	NOUN
gp-121	171	13	,	,	PUNCT
gp-121	171	14	including	include	VERB
gp-121	171	15	the	the	DET
gp-121	171	16	cleanliness	cleanliness	NOUN
gp-121	171	17	of	of	ADP
gp-121	171	18	patient	patient	ADJ
gp-121	171	19	rooms	room	NOUN
gp-121	171	20	,	,	PUNCT
gp-121	171	21	waiting	wait	VERB
gp-121	171	22	areas	area	NOUN
gp-121	171	23	,	,	PUNCT
gp-121	171	24	and	and	CCONJ
gp-121	171	25	other	other	ADJ
gp-121	171	26	public	public	ADJ
gp-121	171	27	facilities	facility	NOUN
gp-121	171	28	,	,	PUNCT
gp-121	171	29	also	also	ADV
gp-121	171	30	affects	affect	VERB
gp-121	171	31	the	the	DET
gp-121	171	32	hospital	hospital	NOUN
gp-121	171	33	's	's	PART
gp-121	171	34	image	image	NOUN
gp-121	171	35	.	.	PUNCT
gp-121	172	1	patients	patient	NOUN
gp-121	172	2	and	and	CCONJ
gp-121	172	3	visitors	visitor	NOUN
gp-121	172	4	will	will	AUX
gp-121	172	5	have	have	VERB
gp-121	172	6	a	a	DET
gp-121	172	7	positive	positive	ADJ
gp-121	172	8	impression	impression	NOUN
gp-121	172	9	if	if	SCONJ
gp-121	172	10	the	the	DET
gp-121	172	11	facilities	facility	NOUN
gp-121	172	12	are	be	AUX
gp-121	172	13	well	well	ADV
gp-121	172	14	-	-	PUNCT
gp-121	172	15	maintained	maintain	VERB
gp-121	172	16	and	and	CCONJ
gp-121	172	17	comfortable	comfortable	ADJ
gp-121	172	18	.	.	PUNCT
gp-121	173	1	salis	salis	PROPN
gp-121	173	2	&	&	CCONJ
gp-121	173	3	jepisah	jepisah	PROPN
gp-121	173	4	(	(	PUNCT
gp-121	173	5	2022	2022	NUM
gp-121	173	6	)	)	PUNCT
gp-121	173	7	emphasized	emphasize	VERB
gp-121	173	8	that	that	SCONJ
gp-121	173	9	a	a	DET
gp-121	173	10	clean	clean	ADJ
gp-121	173	11	and	and	CCONJ
gp-121	173	12	comfortable	comfortable	ADJ
gp-121	173	13	environment	environment	NOUN
gp-121	173	14	increases	increase	VERB
gp-121	173	15	the	the	DET
gp-121	173	16	feeling	feeling	NOUN
gp-121	173	17	of	of	ADP
gp-121	173	18	safety	safety	NOUN
gp-121	173	19	and	and	CCONJ
gp-121	173	20	calmness	calmness	NOUN
gp-121	173	21	for	for	ADP
gp-121	173	22	patients	patient	NOUN
gp-121	173	23	,	,	PUNCT
gp-121	173	24	which	which	PRON
gp-121	173	25	ultimately	ultimately	ADV
gp-121	173	26	affects	affect	VERB
gp-121	173	27	their	their	PRON
gp-121	173	28	satisfaction	satisfaction	NOUN
gp-121	173	29	with	with	ADP
gp-121	173	30	the	the	DET
gp-121	173	31	services	service	NOUN
gp-121	173	32	received	receive	VERB
gp-121	173	33	.	.	PUNCT
gp-121	174	1	american	american	PROPN
gp-121	174	2	journal	journal	PROPN
gp-121	174	3	of	of	ADP
gp-121	174	4	economic	economic	ADJ
gp-121	174	5	and	and	CCONJ
gp-121	174	6	management	management	NOUN
gp-121	174	7	business	business	NOUN
gp-121	174	8	vol	vol	NOUN
gp-121	174	9	.	.	PROPN
gp-121	175	1	3	3	NUM
gp-121	175	2	no	no	NOUN
gp-121	175	3	.	.	NOUN
gp-121	175	4	11	11	NUM
gp-121	175	5	november	november	PROPN
gp-121	175	6	2024	2024	NUM
gp-121	175	7	426	426	NUM
gp-121	175	8	5	5	NUM
gp-121	175	9	)	)	PUNCT
gp-121	175	10	communication	communication	NOUN
gp-121	175	11	the	the	DET
gp-121	175	12	relationship	relationship	NOUN
gp-121	175	13	established	establish	VERB
gp-121	175	14	between	between	ADP
gp-121	175	15	the	the	DET
gp-121	175	16	hospital	hospital	NOUN
gp-121	175	17	and	and	CCONJ
gp-121	175	18	the	the	DET
gp-121	175	19	patient	patient	NOUN
gp-121	175	20	through	through	ADP
gp-121	175	21	communication	communication	NOUN
gp-121	175	22	also	also	ADV
gp-121	175	23	contributes	contribute	VERB
gp-121	175	24	to	to	ADP
gp-121	175	25	the	the	DET
gp-121	175	26	positive	positive	ADJ
gp-121	175	27	image	image	NOUN
gp-121	175	28	of	of	ADP
gp-121	175	29	the	the	DET
gp-121	175	30	hospital	hospital	NOUN
gp-121	175	31	.	.	PUNCT
gp-121	176	1	clear	clear	ADJ
gp-121	176	2	and	and	CCONJ
gp-121	176	3	transparent	transparent	ADJ
gp-121	176	4	information	information	NOUN
gp-121	176	5	about	about	ADP
gp-121	176	6	procedures	procedure	NOUN
gp-121	176	7	,	,	PUNCT
gp-121	176	8	costs	cost	NOUN
gp-121	176	9	,	,	PUNCT
gp-121	176	10	and	and	CCONJ
gp-121	176	11	treatments	treatment	NOUN
gp-121	176	12	helps	help	VERB
gp-121	176	13	patients	patient	NOUN
gp-121	176	14	feel	feel	VERB
gp-121	176	15	more	more	ADV
gp-121	176	16	comfortable	comfortable	ADJ
gp-121	176	17	and	and	CCONJ
gp-121	176	18	at	at	ADP
gp-121	176	19	ease	ease	NOUN
gp-121	176	20	.	.	PUNCT
gp-121	177	1	jonathan	jonathan	PROPN
gp-121	177	2	&	&	CCONJ
gp-121	177	3	handoyo	handoyo	PROPN
gp-121	177	4	(	(	PUNCT
gp-121	177	5	2023	2023	NUM
gp-121	177	6	)	)	PUNCT
gp-121	177	7	assert	assert	VERB
gp-121	177	8	that	that	SCONJ
gp-121	177	9	effective	effective	ADJ
gp-121	177	10	communication	communication	NOUN
gp-121	177	11	can	can	AUX
gp-121	177	12	build	build	VERB
gp-121	177	13	good	good	ADJ
gp-121	177	14	relationships	relationship	NOUN
gp-121	177	15	between	between	ADP
gp-121	177	16	hospitals	hospital	NOUN
gp-121	177	17	and	and	CCONJ
gp-121	177	18	patients	patient	NOUN
gp-121	177	19	,	,	PUNCT
gp-121	177	20	strengthen	strengthen	VERB
gp-121	177	21	trust	trust	NOUN
gp-121	177	22	,	,	PUNCT
gp-121	177	23	and	and	CCONJ
gp-121	177	24	ultimately	ultimately	ADV
gp-121	177	25	improve	improve	VERB
gp-121	177	26	the	the	DET
gp-121	177	27	image	image	NOUN
gp-121	177	28	of	of	ADP
gp-121	177	29	the	the	DET
gp-121	177	30	hospital	hospital	NOUN
gp-121	177	31	.	.	PUNCT
gp-121	178	1	6	6	NUM
gp-121	178	2	)	)	PUNCT
gp-121	178	3	effective	effective	ADJ
gp-121	178	4	image	image	NOUN
gp-121	178	5	management	management	NOUN
gp-121	178	6	managing	manage	VERB
gp-121	178	7	a	a	DET
gp-121	178	8	hospital	hospital	NOUN
gp-121	178	9	's	's	PART
gp-121	178	10	image	image	NOUN
gp-121	178	11	requires	require	VERB
gp-121	178	12	appropriate	appropriate	ADJ
gp-121	178	13	communication	communication	NOUN
gp-121	178	14	strategies	strategy	NOUN
gp-121	178	15	,	,	PUNCT
gp-121	178	16	such	such	ADJ
gp-121	178	17	as	as	ADP
gp-121	178	18	a	a	DET
gp-121	178	19	good	good	ADJ
gp-121	178	20	marketing	marketing	NOUN
gp-121	178	21	campaign	campaign	NOUN
gp-121	178	22	and	and	CCONJ
gp-121	178	23	the	the	DET
gp-121	178	24	use	use	NOUN
gp-121	178	25	of	of	ADP
gp-121	178	26	positive	positive	ADJ
gp-121	178	27	testimonials	testimonial	NOUN
gp-121	178	28	from	from	ADP
gp-121	178	29	patients	patient	NOUN
gp-121	178	30	.	.	PUNCT
gp-121	179	1	patients	patient	NOUN
gp-121	179	2	'	'	PART
gp-121	179	3	direct	direct	ADJ
gp-121	179	4	experience	experience	NOUN
gp-121	179	5	greatly	greatly	ADV
gp-121	179	6	influences	influence	VERB
gp-121	179	7	their	their	PRON
gp-121	179	8	perception	perception	NOUN
gp-121	179	9	of	of	ADP
gp-121	179	10	the	the	DET
gp-121	179	11	hospital	hospital	NOUN
gp-121	179	12	.	.	PUNCT
gp-121	180	1	positive	positive	ADJ
gp-121	180	2	feedback	feedback	NOUN
gp-121	180	3	from	from	ADP
gp-121	180	4	satisfied	satisfied	ADJ
gp-121	180	5	patients	patient	NOUN
gp-121	180	6	can	can	AUX
gp-121	180	7	strengthen	strengthen	VERB
gp-121	180	8	the	the	DET
gp-121	180	9	hospital	hospital	NOUN
gp-121	180	10	's	's	PART
gp-121	180	11	good	good	ADJ
gp-121	180	12	image	image	NOUN
gp-121	180	13	,	,	PUNCT
gp-121	180	14	while	while	SCONJ
gp-121	180	15	negative	negative	ADJ
gp-121	180	16	experiences	experience	NOUN
gp-121	180	17	can	can	AUX
gp-121	180	18	damage	damage	VERB
gp-121	180	19	the	the	DET
gp-121	180	20	reputation	reputation	NOUN
gp-121	180	21	that	that	PRON
gp-121	180	22	has	have	AUX
gp-121	180	23	been	be	AUX
gp-121	180	24	built	build	VERB
gp-121	180	25	.	.	PUNCT
gp-121	181	1	hospitals	hospital	NOUN
gp-121	181	2	should	should	AUX
gp-121	181	3	,	,	PUNCT
gp-121	181	4	therefore	therefore	ADV
gp-121	181	5	,	,	PUNCT
gp-121	181	6	be	be	AUX
gp-121	181	7	responsive	responsive	ADJ
gp-121	181	8	to	to	ADP
gp-121	181	9	patient	patient	VERB
gp-121	181	10	feedback	feedback	NOUN
gp-121	181	11	and	and	CCONJ
gp-121	181	12	make	make	VERB
gp-121	181	13	continuous	continuous	ADJ
gp-121	181	14	improvements	improvement	NOUN
gp-121	181	15	to	to	PART
gp-121	181	16	enhance	enhance	VERB
gp-121	181	17	service	service	NOUN
gp-121	181	18	quality	quality	NOUN
gp-121	181	19	.	.	PUNCT
gp-121	182	1	in	in	ADP
gp-121	182	2	addition	addition	NOUN
gp-121	182	3	to	to	ADP
gp-121	182	4	increasing	increase	VERB
gp-121	182	5	satisfaction	satisfaction	NOUN
gp-121	182	6	,	,	PUNCT
gp-121	182	7	a	a	DET
gp-121	182	8	positive	positive	ADJ
gp-121	182	9	image	image	NOUN
gp-121	182	10	of	of	ADP
gp-121	182	11	the	the	DET
gp-121	182	12	hospital	hospital	NOUN
gp-121	182	13	can	can	AUX
gp-121	182	14	also	also	ADV
gp-121	182	15	encourage	encourage	VERB
gp-121	182	16	patient	patient	ADJ
gp-121	182	17	loyalty	loyalty	NOUN
gp-121	182	18	.	.	PUNCT
gp-121	183	1	patients	patient	NOUN
gp-121	183	2	who	who	PRON
gp-121	183	3	are	be	AUX
gp-121	183	4	satisfied	satisfied	ADJ
gp-121	183	5	with	with	ADP
gp-121	183	6	the	the	DET
gp-121	183	7	services	service	NOUN
gp-121	183	8	received	receive	VERB
gp-121	183	9	are	be	AUX
gp-121	183	10	more	more	ADV
gp-121	183	11	likely	likely	ADJ
gp-121	183	12	to	to	PART
gp-121	183	13	return	return	VERB
gp-121	183	14	to	to	PART
gp-121	183	15	use	use	VERB
gp-121	183	16	the	the	DET
gp-121	183	17	hospital	hospital	NOUN
gp-121	183	18	's	's	PART
gp-121	183	19	services	service	NOUN
gp-121	183	20	and	and	CCONJ
gp-121	183	21	recommend	recommend	VERB
gp-121	183	22	it	it	PRON
gp-121	183	23	to	to	ADP
gp-121	183	24	others	other	NOUN
gp-121	183	25	.	.	PUNCT
gp-121	184	1	this	this	PRON
gp-121	184	2	creates	create	VERB
gp-121	184	3	a	a	DET
gp-121	184	4	positive	positive	ADJ
gp-121	184	5	cycle	cycle	NOUN
gp-121	184	6	where	where	SCONJ
gp-121	184	7	a	a	DET
gp-121	184	8	good	good	ADJ
gp-121	184	9	image	image	NOUN
gp-121	184	10	reinforces	reinforce	VERB
gp-121	184	11	loyalty	loyalty	NOUN
gp-121	184	12	,	,	PUNCT
gp-121	184	13	which	which	PRON
gp-121	184	14	in	in	ADP
gp-121	184	15	turn	turn	NOUN
gp-121	184	16	attracts	attract	VERB
gp-121	184	17	more	more	ADJ
gp-121	184	18	new	new	ADJ
gp-121	184	19	patients	patient	NOUN
gp-121	184	20	through	through	ADP
gp-121	184	21	word	word	NOUN
gp-121	184	22	of	of	ADP
gp-121	184	23	mouth	mouth	NOUN
gp-121	184	24	and	and	CCONJ
gp-121	184	25	positive	positive	ADJ
gp-121	184	26	testimonials	testimonial	NOUN
gp-121	184	27	on	on	ADP
gp-121	184	28	various	various	ADJ
gp-121	184	29	digital	digital	ADJ
gp-121	184	30	platforms	platform	NOUN
gp-121	184	31	and	and	CCONJ
gp-121	184	32	social	social	ADJ
gp-121	184	33	media	medium	NOUN
gp-121	184	34	.	.	PUNCT
gp-121	185	1	thus	thus	ADV
gp-121	185	2	,	,	PUNCT
gp-121	185	3	hospital	hospital	NOUN
gp-121	185	4	image	image	NOUN
gp-121	185	5	acts	act	VERB
gp-121	185	6	as	as	ADP
gp-121	185	7	a	a	DET
gp-121	185	8	determinant	determinant	ADJ
gp-121	185	9	factor	factor	NOUN
gp-121	185	10	in	in	ADP
gp-121	185	11	patient	patient	ADJ
gp-121	185	12	satisfaction	satisfaction	NOUN
gp-121	185	13	.	.	PUNCT
gp-121	186	1	patients	patient	NOUN
gp-121	186	2	who	who	PRON
gp-121	186	3	have	have	VERB
gp-121	186	4	a	a	DET
gp-121	186	5	positive	positive	ADJ
gp-121	186	6	perception	perception	NOUN
gp-121	186	7	of	of	ADP
gp-121	186	8	the	the	DET
gp-121	186	9	hospital	hospital	NOUN
gp-121	186	10	's	's	PART
gp-121	186	11	image	image	NOUN
gp-121	186	12	tend	tend	VERB
gp-121	186	13	to	to	PART
gp-121	186	14	be	be	AUX
gp-121	186	15	more	more	ADV
gp-121	186	16	satisfied	satisfied	ADJ
gp-121	186	17	with	with	ADP
gp-121	186	18	the	the	DET
gp-121	186	19	services	service	NOUN
gp-121	186	20	they	they	PRON
gp-121	186	21	receive	receive	VERB
gp-121	186	22	.	.	PUNCT
gp-121	187	1	this	this	PRON
gp-121	187	2	shows	show	VERB
gp-121	187	3	the	the	DET
gp-121	187	4	importance	importance	NOUN
gp-121	187	5	of	of	ADP
gp-121	187	6	good	good	ADJ
gp-121	187	7	hospital	hospital	NOUN
gp-121	187	8	image	image	NOUN
gp-121	187	9	management	management	NOUN
gp-121	187	10	,	,	PUNCT
gp-121	187	11	including	include	VERB
gp-121	187	12	improving	improve	VERB
gp-121	187	13	service	service	NOUN
gp-121	187	14	quality	quality	NOUN
gp-121	187	15	,	,	PUNCT
gp-121	187	16	staff	staff	NOUN
gp-121	187	17	professionalism	professionalism	NOUN
gp-121	187	18	,	,	PUNCT
gp-121	187	19	and	and	CCONJ
gp-121	187	20	a	a	DET
gp-121	187	21	comfortable	comfortable	ADJ
gp-121	187	22	and	and	CCONJ
gp-121	187	23	clean	clean	ADJ
gp-121	187	24	environment	environment	NOUN
gp-121	187	25	.	.	PUNCT
gp-121	188	1	with	with	ADP
gp-121	188	2	proper	proper	ADJ
gp-121	188	3	image	image	NOUN
gp-121	188	4	management	management	NOUN
gp-121	188	5	,	,	PUNCT
gp-121	188	6	hospitals	hospital	NOUN
gp-121	188	7	can	can	AUX
gp-121	188	8	increase	increase	VERB
gp-121	188	9	patient	patient	ADJ
gp-121	188	10	satisfaction	satisfaction	NOUN
gp-121	188	11	,	,	PUNCT
gp-121	188	12	encourage	encourage	VERB
gp-121	188	13	loyalty	loyalty	NOUN
gp-121	188	14	,	,	PUNCT
gp-121	188	15	and	and	CCONJ
gp-121	188	16	strengthen	strengthen	VERB
gp-121	188	17	their	their	PRON
gp-121	188	18	reputation	reputation	NOUN
gp-121	188	19	in	in	ADP
gp-121	188	20	an	an	DET
gp-121	188	21	increasingly	increasingly	ADV
gp-121	188	22	competitive	competitive	ADJ
gp-121	188	23	healthcare	healthcare	NOUN
gp-121	188	24	industry	industry	NOUN
gp-121	188	25	.	.	PUNCT
gp-121	189	1	conclusion	conclusion	NOUN
gp-121	189	2	based	base	VERB
gp-121	189	3	on	on	ADP
gp-121	189	4	the	the	DET
gp-121	189	5	findings	finding	NOUN
gp-121	189	6	of	of	ADP
gp-121	189	7	this	this	DET
gp-121	189	8	study	study	NOUN
gp-121	189	9	,	,	PUNCT
gp-121	189	10	conclusions	conclusion	NOUN
gp-121	189	11	can	can	AUX
gp-121	189	12	be	be	AUX
gp-121	189	13	drawn	draw	VERB
gp-121	189	14	regarding	regard	VERB
gp-121	189	15	the	the	DET
gp-121	189	16	influence	influence	NOUN
gp-121	189	17	of	of	ADP
gp-121	189	18	service	service	NOUN
gp-121	189	19	quality	quality	NOUN
gp-121	189	20	,	,	PUNCT
gp-121	189	21	price	price	NOUN
gp-121	189	22	,	,	PUNCT
gp-121	189	23	and	and	CCONJ
gp-121	189	24	hospital	hospital	NOUN
gp-121	189	25	image	image	NOUN
gp-121	189	26	on	on	ADP
gp-121	189	27	patient	patient	ADJ
gp-121	189	28	satisfaction	satisfaction	NOUN
gp-121	189	29	at	at	ADP
gp-121	189	30	wongsonegoro	wongsonegoro	PROPN
gp-121	189	31	hospital	hospital	PROPN
gp-121	189	32	semarang	semarang	PROPN
gp-121	189	33	.	.	PUNCT
gp-121	190	1	the	the	DET
gp-121	190	2	research	research	NOUN
gp-121	190	3	indicates	indicate	VERB
gp-121	190	4	that	that	SCONJ
gp-121	190	5	service	service	NOUN
gp-121	190	6	quality	quality	NOUN
gp-121	190	7	has	have	VERB
gp-121	190	8	a	a	DET
gp-121	190	9	significant	significant	ADJ
gp-121	190	10	positive	positive	ADJ
gp-121	190	11	impact	impact	NOUN
gp-121	190	12	on	on	ADP
gp-121	190	13	patient	patient	ADJ
gp-121	190	14	satisfaction	satisfaction	NOUN
gp-121	190	15	.	.	PUNCT
gp-121	191	1	this	this	DET
gp-121	191	2	highlights	highlight	NOUN
gp-121	191	3	that	that	PRON
gp-121	191	4	higher	high	ADJ
gp-121	191	5	service	service	NOUN
gp-121	191	6	quality	quality	NOUN
gp-121	191	7	leads	lead	VERB
gp-121	191	8	to	to	ADP
gp-121	191	9	greater	great	ADJ
gp-121	191	10	patient	patient	ADJ
gp-121	191	11	satisfaction	satisfaction	NOUN
gp-121	191	12	.	.	PUNCT
gp-121	192	1	key	key	ADJ
gp-121	192	2	factors	factor	NOUN
gp-121	192	3	such	such	ADJ
gp-121	192	4	as	as	ADP
gp-121	192	5	the	the	DET
gp-121	192	6	professionalism	professionalism	NOUN
gp-121	192	7	of	of	ADP
gp-121	192	8	medical	medical	ADJ
gp-121	192	9	personnel	personnel	NOUN
gp-121	192	10	,	,	PUNCT
gp-121	192	11	reliability	reliability	NOUN
gp-121	192	12	in	in	ADP
gp-121	192	13	delivering	deliver	VERB
gp-121	192	14	care	care	NOUN
gp-121	192	15	,	,	PUNCT
gp-121	192	16	and	and	CCONJ
gp-121	192	17	prompt	prompt	ADJ
gp-121	192	18	responsiveness	responsiveness	NOUN
gp-121	192	19	to	to	ADP
gp-121	192	20	patient	patient	NOUN
gp-121	192	21	needs	need	NOUN
gp-121	192	22	play	play	VERB
gp-121	192	23	a	a	DET
gp-121	192	24	critical	critical	ADJ
gp-121	192	25	role	role	NOUN
gp-121	192	26	in	in	ADP
gp-121	192	27	enhancing	enhance	VERB
gp-121	192	28	patient	patient	ADJ
gp-121	192	29	satisfaction	satisfaction	NOUN
gp-121	192	30	.	.	PUNCT
gp-121	193	1	to	to	PART
gp-121	193	2	strengthen	strengthen	VERB
gp-121	193	3	these	these	DET
gp-121	193	4	findings	finding	NOUN
gp-121	193	5	,	,	PUNCT
gp-121	193	6	hospitals	hospital	NOUN
gp-121	193	7	should	should	AUX
gp-121	193	8	consider	consider	VERB
gp-121	193	9	implementing	implement	VERB
gp-121	193	10	targeted	target	VERB
gp-121	193	11	strategies	strategy	NOUN
gp-121	193	12	that	that	PRON
gp-121	193	13	continuously	continuously	ADV
gp-121	193	14	improve	improve	VERB
gp-121	193	15	service	service	NOUN
gp-121	193	16	delivery	delivery	NOUN
gp-121	193	17	,	,	PUNCT
gp-121	193	18	ensure	ensure	VERB
gp-121	193	19	competitive	competitive	ADJ
gp-121	193	20	pricing	pricing	NOUN
gp-121	193	21	,	,	PUNCT
gp-121	193	22	and	and	CCONJ
gp-121	193	23	maintain	maintain	VERB
gp-121	193	24	a	a	DET
gp-121	193	25	positive	positive	ADJ
gp-121	193	26	hospital	hospital	NOUN
gp-121	193	27	image	image	NOUN
gp-121	193	28	.	.	PUNCT
gp-121	194	1	price	price	NOUN
gp-121	194	2	is	be	AUX
gp-121	194	3	also	also	ADV
gp-121	194	4	proven	prove	VERB
gp-121	194	5	to	to	PART
gp-121	194	6	have	have	VERB
gp-121	194	7	a	a	DET
gp-121	194	8	positive	positive	ADJ
gp-121	194	9	and	and	CCONJ
gp-121	194	10	significant	significant	ADJ
gp-121	194	11	effect	effect	NOUN
gp-121	194	12	on	on	ADP
gp-121	194	13	patient	patient	ADJ
gp-121	194	14	satisfaction	satisfaction	NOUN
gp-121	194	15	.	.	PUNCT
gp-121	195	1	price	price	NOUN
gp-121	195	2	adjustments	adjustment	NOUN
gp-121	195	3	in	in	ADP
gp-121	195	4	accordance	accordance	NOUN
gp-121	195	5	with	with	ADP
gp-121	195	6	the	the	DET
gp-121	195	7	quality	quality	NOUN
gp-121	195	8	of	of	ADP
gp-121	195	9	services	service	NOUN
gp-121	195	10	provided	provide	VERB
gp-121	195	11	will	will	AUX
gp-121	195	12	make	make	VERB
gp-121	195	13	patients	patient	NOUN
gp-121	195	14	feel	feel	VERB
gp-121	195	15	that	that	SCONJ
gp-121	195	16	they	they	PRON
gp-121	195	17	are	be	AUX
gp-121	195	18	getting	get	VERB
gp-121	195	19	value	value	NOUN
gp-121	195	20	for	for	ADP
gp-121	195	21	money	money	NOUN
gp-121	195	22	.	.	PUNCT
gp-121	196	1	when	when	SCONJ
gp-121	196	2	prices	price	NOUN
gp-121	196	3	are	be	AUX
gp-121	196	4	perceived	perceive	VERB
gp-121	196	5	as	as	ADP
gp-121	196	6	reasonable	reasonable	ADJ
gp-121	196	7	by	by	ADP
gp-121	196	8	patients	patient	NOUN
gp-121	196	9	,	,	PUNCT
gp-121	196	10	this	this	PRON
gp-121	196	11	increases	increase	VERB
gp-121	196	12	feelings	feeling	NOUN
gp-121	196	13	of	of	ADP
gp-121	196	14	satisfaction	satisfaction	NOUN
gp-121	196	15	with	with	ADP
gp-121	196	16	the	the	DET
gp-121	196	17	services	service	NOUN
gp-121	196	18	received	receive	VERB
gp-121	196	19	.	.	PUNCT
gp-121	197	1	hospital	hospital	NOUN
gp-121	197	2	image	image	NOUN
gp-121	197	3	also	also	ADV
gp-121	197	4	plays	play	VERB
gp-121	197	5	a	a	DET
gp-121	197	6	role	role	NOUN
gp-121	197	7	in	in	ADP
gp-121	197	8	influencing	influence	VERB
gp-121	197	9	patient	patient	ADJ
gp-121	197	10	satisfaction	satisfaction	NOUN
gp-121	197	11	.	.	PUNCT
gp-121	198	1	although	although	SCONJ
gp-121	198	2	its	its	PRON
gp-121	198	3	contribution	contribution	NOUN
gp-121	198	4	is	be	AUX
gp-121	198	5	slightly	slightly	ADV
gp-121	198	6	lower	low	ADJ
gp-121	198	7	than	than	ADP
gp-121	198	8	that	that	PRON
gp-121	198	9	of	of	ADP
gp-121	198	10	service	service	NOUN
gp-121	198	11	quality	quality	NOUN
gp-121	198	12	and	and	CCONJ
gp-121	198	13	price	price	NOUN
gp-121	198	14	,	,	PUNCT
gp-121	198	15	a	a	DET
gp-121	198	16	positive	positive	ADJ
gp-121	198	17	hospital	hospital	NOUN
gp-121	198	18	image	image	NOUN
gp-121	198	19	is	be	AUX
gp-121	198	20	still	still	ADV
gp-121	198	21	significant	significant	ADJ
gp-121	198	22	in	in	ADP
gp-121	198	23	increasing	increase	VERB
gp-121	198	24	patient	patient	ADJ
gp-121	198	25	trust	trust	NOUN
gp-121	198	26	.	.	PUNCT
gp-121	199	1	a	a	DET
gp-121	199	2	good	good	ADJ
gp-121	199	3	image	image	NOUN
gp-121	199	4	includes	include	VERB
gp-121	199	5	jhodi	jhodi	NOUN
gp-121	199	6	rent	rent	VERB
gp-121	199	7	geopal	geopal	NOUN
gp-121	199	8	,	,	PUNCT
gp-121	199	9	sarwo	sarwo	PROPN
gp-121	199	10	edy	edy	PROPN
gp-121	199	11	handoyo	handoyo	PROPN
gp-121	199	12	427	427	NUM
gp-121	199	13	the	the	DET
gp-121	199	14	hospital	hospital	NOUN
gp-121	199	15	's	's	PART
gp-121	199	16	reputation	reputation	NOUN
gp-121	199	17	,	,	PUNCT
gp-121	199	18	the	the	DET
gp-121	199	19	positive	positive	ADJ
gp-121	199	20	experiences	experience	NOUN
gp-121	199	21	of	of	ADP
gp-121	199	22	other	other	ADJ
gp-121	199	23	patients	patient	NOUN
gp-121	199	24	,	,	PUNCT
gp-121	199	25	and	and	CCONJ
gp-121	199	26	the	the	DET
gp-121	199	27	general	general	ADJ
gp-121	199	28	perception	perception	NOUN
gp-121	199	29	of	of	ADP
gp-121	199	30	the	the	DET
gp-121	199	31	community	community	NOUN
gp-121	199	32	,	,	PUNCT
gp-121	199	33	all	all	PRON
gp-121	199	34	of	of	ADP
gp-121	199	35	which	which	PRON
gp-121	199	36	contribute	contribute	VERB
gp-121	199	37	to	to	ADP
gp-121	199	38	the	the	DET
gp-121	199	39	creation	creation	NOUN
gp-121	199	40	of	of	ADP
gp-121	199	41	patient	patient	ADJ
gp-121	199	42	satisfaction	satisfaction	NOUN
gp-121	199	43	.	.	PUNCT
gp-121	200	1	bibliography	bibliography	NOUN
gp-121	200	2	alhajri	alhajri	ADJ
gp-121	200	3	,	,	PUNCT
gp-121	200	4	n.	n.	NOUN
gp-121	200	5	,	,	PUNCT
gp-121	200	6	simsekler	simsekler	NOUN
gp-121	200	7	,	,	PUNCT
gp-121	200	8	m.	m.	PROPN
gp-121	200	9	c.	c.	PROPN
gp-121	200	10	e.	e.	PROPN
gp-121	200	11	,	,	PUNCT
gp-121	200	12	alfalasi	alfalasi	PROPN
gp-121	200	13	,	,	PUNCT
gp-121	200	14	b.	b.	PROPN
gp-121	200	15	,	,	PUNCT
gp-121	200	16	alhashmi	alhashmi	PROPN
gp-121	200	17	,	,	PUNCT
gp-121	200	18	m.	m.	NOUN
gp-121	200	19	,	,	PUNCT
gp-121	200	20	memon	memon	PROPN
gp-121	200	21	,	,	PUNCT
gp-121	200	22	h.	h.	PROPN
gp-121	200	23	,	,	PUNCT
gp-121	200	24	housser	housser	PROPN
gp-121	200	25	,	,	PUNCT
gp-121	200	26	e.	e.	PROPN
gp-121	200	27	,	,	PUNCT
gp-121	200	28	abdi	abdi	PROPN
gp-121	200	29	,	,	PUNCT
gp-121	200	30	a.	a.	NOUN
gp-121	200	31	m.	m.	NOUN
gp-121	200	32	,	,	PUNCT
gp-121	200	33	balalaa	balalaa	PROPN
gp-121	200	34	,	,	PUNCT
gp-121	200	35	n.	n.	PROPN
gp-121	200	36	,	,	PUNCT
gp-121	200	37	al	al	PROPN
gp-121	200	38	ali	ali	PROPN
gp-121	200	39	,	,	PUNCT
gp-121	200	40	m.	m.	NOUN
gp-121	200	41	,	,	PUNCT
gp-121	200	42	&	&	CCONJ
gp-121	200	43	almaashari	almaashari	PROPN
gp-121	200	44	,	,	PUNCT
gp-121	200	45	r.	r.	PROPN
gp-121	200	46	(	(	PUNCT
gp-121	200	47	2022	2022	NUM
gp-121	200	48	)	)	PUNCT
gp-121	200	49	.	.	PUNCT
gp-121	201	1	exploring	explore	VERB
gp-121	201	2	quality	quality	NOUN
gp-121	201	3	differences	difference	NOUN
gp-121	201	4	in	in	ADP
gp-121	201	5	telemedicine	telemedicine	NOUN
gp-121	201	6	between	between	ADP
gp-121	201	7	hospital	hospital	NOUN
gp-121	201	8	outpatient	outpatient	NOUN
gp-121	201	9	departments	department	NOUN
gp-121	201	10	and	and	CCONJ
gp-121	201	11	community	community	NOUN
gp-121	201	12	clinics	clinic	NOUN
gp-121	201	13	:	:	PUNCT
gp-121	201	14	cross	cross	ADJ
gp-121	201	15	-	-	ADJ
gp-121	201	16	sectional	sectional	ADJ
gp-121	201	17	study	study	NOUN
gp-121	201	18	.	.	PUNCT
gp-121	202	1	jmir	jmir	PROPN
gp-121	202	2	medical	medical	PROPN
gp-121	202	3	informatics	informatics	PROPN
gp-121	202	4	,	,	PUNCT
gp-121	202	5	10(2	10(2	NUM
gp-121	202	6	)	)	PUNCT
gp-121	202	7	,	,	PUNCT
gp-121	202	8	e32373	e32373	NOUN
gp-121	202	9	.	.	PUNCT
gp-121	203	1	arianto	arianto	ADP
gp-121	203	2	,	,	PUNCT
gp-121	203	3	n.	n.	NOUN
gp-121	203	4	(	(	PUNCT
gp-121	203	5	2017	2017	NUM
gp-121	203	6	)	)	PUNCT
gp-121	203	7	.	.	PUNCT
gp-121	204	1	pengaruh	pengaruh	NOUN
gp-121	204	2	kualitas	kualitas	PROPN
gp-121	204	3	pelayanan	pelayanan	PROPN
gp-121	204	4	,	,	PUNCT
gp-121	204	5	harga	harga	PROPN
gp-121	204	6	dan	dan	PROPN
gp-121	204	7	kepuasan	kepuasan	PROPN
gp-121	204	8	terhadap	terhadap	PROPN
gp-121	204	9	loyalitas	loyalitas	PROPN
gp-121	204	10	pasien	pasien	PROPN
gp-121	204	11	(	(	PUNCT
gp-121	204	12	studi	studi	PROPN
gp-121	204	13	kasus	kasus	PROPN
gp-121	204	14	pada	pada	PROPN
gp-121	204	15	pasien	pasien	PROPN
gp-121	204	16	rawat	rawat	PROPN
gp-121	204	17	jalan	jalan	PROPN
gp-121	204	18	rumah	rumah	PROPN
gp-121	204	19	sakit	sakit	PROPN
gp-121	204	20	premier	premier	PROPN
gp-121	204	21	bintaro	bintaro	NOUN
gp-121	204	22	)	)	PUNCT
gp-121	204	23	.	.	PUNCT
gp-121	205	1	jurnal	jurnal	ADJ
gp-121	205	2	organisasi	organisasi	PROPN
gp-121	205	3	dan	dan	PROPN
gp-121	205	4	manajemen	manajemen	PROPN
gp-121	205	5	,	,	PUNCT
gp-121	205	6	13(1	13(1	NUM
gp-121	205	7	)	)	PUNCT
gp-121	205	8	,	,	PUNCT
gp-121	205	9	1–9	1–9	NUM
gp-121	205	10	.	.	PROPN
gp-121	205	11	https://doi.org/10.33830/jom.v13i1.13.2017	https://doi.org/10.33830/jom.v13i1.13.2017	X
gp-121	205	12	bentum	bentum	PROPN
gp-121	205	13	-	-	PUNCT
gp-121	205	14	micah	micah	PROPN
gp-121	205	15	,	,	PUNCT
gp-121	205	16	g.	g.	PROPN
gp-121	205	17	,	,	PUNCT
gp-121	205	18	ma	ma	PROPN
gp-121	205	19	,	,	PUNCT
gp-121	205	20	z.	z.	PROPN
gp-121	205	21	,	,	PUNCT
gp-121	205	22	wang	wang	PROPN
gp-121	205	23	,	,	PUNCT
gp-121	205	24	w.	w.	PROPN
gp-121	205	25	,	,	PUNCT
gp-121	205	26	atuahene	atuahene	NOUN
gp-121	205	27	,	,	PUNCT
gp-121	205	28	s.	s.	PROPN
gp-121	205	29	a.	a.	PROPN
gp-121	205	30	,	,	PUNCT
gp-121	205	31	&	&	CCONJ
gp-121	205	32	bondzie	bondzie	PROPN
gp-121	205	33	-	-	PUNCT
gp-121	205	34	micah	micah	PROPN
gp-121	205	35	,	,	PUNCT
gp-121	205	36	v.	v.	PROPN
gp-121	205	37	(	(	PUNCT
gp-121	205	38	2020	2020	NUM
gp-121	205	39	)	)	PUNCT
gp-121	205	40	.	.	PUNCT
gp-121	206	1	perceived	perceive	VERB
gp-121	206	2	service	service	NOUN
gp-121	206	3	quality	quality	NOUN
gp-121	206	4	,	,	PUNCT
gp-121	206	5	a	a	DET
gp-121	206	6	key	key	NOUN
gp-121	206	7	to	to	ADP
gp-121	206	8	improved	improve	VERB
gp-121	206	9	patient	patient	ADJ
gp-121	206	10	satisfaction	satisfaction	NOUN
gp-121	206	11	and	and	CCONJ
gp-121	206	12	loyalty	loyalty	NOUN
gp-121	206	13	in	in	ADP
gp-121	206	14	healthcare	healthcare	PROPN
gp-121	206	15	delivery	delivery	NOUN
gp-121	206	16	:	:	PUNCT
gp-121	206	17	the	the	DET
gp-121	206	18	servqual	servqual	ADJ
gp-121	206	19	dimension	dimension	NOUN
gp-121	206	20	approach	approach	NOUN
gp-121	206	21	.	.	PUNCT
gp-121	207	1	journal	journal	PROPN
gp-121	207	2	of	of	ADP
gp-121	207	3	health	health	PROPN
gp-121	207	4	and	and	CCONJ
gp-121	207	5	medical	medical	ADJ
gp-121	207	6	sciences	science	NOUN
gp-121	207	7	,	,	PUNCT
gp-121	207	8	3(2	3(2	NUM
gp-121	207	9	)	)	PUNCT
gp-121	207	10	.	.	PUNCT
gp-121	208	1	fatkhiya	fatkhiya	ADV
gp-121	208	2	,	,	PUNCT
gp-121	208	3	m.	m.	PROPN
gp-121	208	4	f.	f.	PROPN
gp-121	208	5	,	,	PUNCT
gp-121	208	6	&	&	CCONJ
gp-121	208	7	rahmawati	rahmawati	PROPN
gp-121	208	8	,	,	PUNCT
gp-121	208	9	h.	h.	PROPN
gp-121	208	10	(	(	PUNCT
gp-121	208	11	2023	2023	NUM
gp-121	208	12	)	)	PUNCT
gp-121	208	13	.	.	PUNCT
gp-121	209	1	gambaran	gambaran	NOUN
gp-121	209	2	waktu	waktu	PROPN
gp-121	209	3	tunggu	tunggu	PROPN
gp-121	209	4	pelayanan	pelayanan	PROPN
gp-121	209	5	resep	resep	PROPN
gp-121	209	6	pasien	pasien	PROPN
gp-121	209	7	rawat	rawat	PROPN
gp-121	209	8	jalan	jalan	PROPN
gp-121	209	9	.	.	PUNCT
gp-121	210	1	ulil	ulil	PROPN
gp-121	210	2	albab	albab	PROPN
gp-121	210	3	:	:	PUNCT
gp-121	210	4	jurnal	jurnal	ADJ
gp-121	210	5	ilmiah	ilmiah	PROPN
gp-121	210	6	multidisiplin	multidisiplin	PROPN
gp-121	210	7	,	,	PUNCT
gp-121	210	8	2(2	2(2	NUM
gp-121	210	9	)	)	PUNCT
gp-121	210	10	,	,	PUNCT
gp-121	210	11	409–414	409–414	NUM
gp-121	210	12	.	.	PUNCT
gp-121	211	1	handoyo	handoyo	PROPN
gp-121	211	2	,	,	PUNCT
gp-121	211	3	s.	s.	PROPN
gp-121	211	4	e.	e.	PROPN
gp-121	211	5	,	,	PUNCT
gp-121	211	6	&	&	CCONJ
gp-121	211	7	darsono	darsono	PROPN
gp-121	211	8	,	,	PUNCT
gp-121	211	9	d.	d.	PROPN
gp-121	211	10	(	(	PUNCT
gp-121	211	11	2015	2015	NUM
gp-121	211	12	)	)	PUNCT
gp-121	211	13	.	.	PUNCT
gp-121	212	1	pengaruh	pengaruh	PROPN
gp-121	212	2	kinerja	kinerja	PROPN
gp-121	212	3	keuangan	keuangan	PROPN
gp-121	212	4	terhadap	terhadap	PROPN
gp-121	212	5	harga	harga	PROPN
gp-121	212	6	saham	saham	PROPN
gp-121	212	7	pada	pada	PROPN
gp-121	212	8	perusahaan	perusahaan	PROPN
gp-121	212	9	telekomunikasi	telekomunikasi	PROPN
gp-121	212	10	di	di	PROPN
gp-121	212	11	bursa	bursa	PROPN
gp-121	212	12	efek	efek	PROPN
gp-121	212	13	indonesia	indonesia	PROPN
gp-121	212	14	.	.	PUNCT
gp-121	213	1	isaksson	isaksson	PROPN
gp-121	213	2	,	,	PUNCT
gp-121	213	3	j.	j.	PROPN
gp-121	213	4	,	,	PUNCT
gp-121	213	5	salander	salander	PROPN
gp-121	213	6	,	,	PUNCT
gp-121	213	7	p.	p.	NOUN
gp-121	213	8	,	,	PUNCT
gp-121	213	9	lilliehorn	lilliehorn	ADJ
gp-121	213	10	,	,	PUNCT
gp-121	213	11	s.	s.	PROPN
gp-121	213	12	,	,	PUNCT
gp-121	213	13	&	&	CCONJ
gp-121	213	14	laurell	laurell	PROPN
gp-121	213	15	,	,	PUNCT
gp-121	213	16	g.	g.	PROPN
gp-121	213	17	(	(	PUNCT
gp-121	213	18	2016	2016	NUM
gp-121	213	19	)	)	PUNCT
gp-121	213	20	.	.	PUNCT
gp-121	214	1	living	live	VERB
gp-121	214	2	an	an	DET
gp-121	214	3	everyday	everyday	ADJ
gp-121	214	4	life	life	NOUN
gp-121	214	5	with	with	ADP
gp-121	214	6	head	head	NOUN
gp-121	214	7	and	and	CCONJ
gp-121	214	8	neck	neck	NOUN
gp-121	214	9	cancer	cancer	NOUN
gp-121	214	10	2–2.5	2–2.5	NUM
gp-121	214	11	years	year	NOUN
gp-121	214	12	post	post	ADJ
gp-121	214	13	-	-	NOUN
gp-121	214	14	diagnosis	diagnosis	NOUN
gp-121	214	15	–	–	PUNCT
gp-121	214	16	a	a	DET
gp-121	214	17	qualitative	qualitative	ADJ
gp-121	214	18	prospective	prospective	ADJ
gp-121	214	19	study	study	NOUN
gp-121	214	20	of	of	ADP
gp-121	214	21	56	56	NUM
gp-121	214	22	patients	patient	NOUN
gp-121	214	23	.	.	PUNCT
gp-121	215	1	social	social	ADJ
gp-121	215	2	science	science	PROPN
gp-121	215	3	&	&	CCONJ
gp-121	215	4	medicine	medicine	NOUN
gp-121	215	5	,	,	PUNCT
gp-121	215	6	154	154	NUM
gp-121	215	7	,	,	PUNCT
gp-121	215	8	54–61	54–61	NUM
gp-121	215	9	.	.	PUNCT
gp-121	216	1	https://doi.org/10.1016/j.socscimed.2016.02.031	https://doi.org/10.1016/j.socscimed.2016.02.031	PROPN
gp-121	216	2	james	james	PROPN
gp-121	216	3	,	,	PUNCT
gp-121	216	4	t.	t.	PROPN
gp-121	216	5	l.	l.	PROPN
gp-121	216	6	,	,	PUNCT
gp-121	216	7	villacis	villacis	PROPN
gp-121	216	8	calderon	calderon	PROPN
gp-121	216	9	,	,	PUNCT
gp-121	216	10	e.	e.	PROPN
gp-121	216	11	d.	d.	PROPN
gp-121	216	12	,	,	PUNCT
gp-121	216	13	&	&	CCONJ
gp-121	216	14	cook	cook	PROPN
gp-121	216	15	,	,	PUNCT
gp-121	216	16	d.	d.	PROPN
gp-121	216	17	f.	f.	PROPN
gp-121	216	18	(	(	PUNCT
gp-121	216	19	2017	2017	NUM
gp-121	216	20	)	)	PUNCT
gp-121	216	21	.	.	PUNCT
gp-121	217	1	exploring	explore	VERB
gp-121	217	2	patient	patient	ADJ
gp-121	217	3	perceptions	perception	NOUN
gp-121	217	4	of	of	ADP
gp-121	217	5	healthcare	healthcare	NOUN
gp-121	217	6	service	service	NOUN
gp-121	217	7	quality	quality	NOUN
gp-121	217	8	through	through	ADP
gp-121	217	9	analysis	analysis	NOUN
gp-121	217	10	of	of	ADP
gp-121	217	11	unstructured	unstructured	ADJ
gp-121	217	12	feedback	feedback	NOUN
gp-121	217	13	.	.	PUNCT
gp-121	218	1	expert	expert	NOUN
gp-121	218	2	systems	system	NOUN
gp-121	218	3	with	with	ADP
gp-121	218	4	applications	application	NOUN
gp-121	218	5	,	,	PUNCT
gp-121	218	6	71	71	NUM
gp-121	218	7	,	,	PUNCT
gp-121	218	8	479–492	479–492	NUM
gp-121	218	9	.	.	PUNCT
gp-121	218	10	https://doi.org/10.1016/j.eswa.2016.11.004	https://doi.org/10.1016/j.eswa.2016.11.004	PROPN
gp-121	218	11	jonathan	jonathan	PROPN
gp-121	218	12	,	,	PUNCT
gp-121	218	13	r.	r.	PROPN
gp-121	218	14	,	,	PUNCT
gp-121	218	15	&	&	CCONJ
gp-121	218	16	handoyo	handoyo	PROPN
gp-121	218	17	,	,	PUNCT
gp-121	218	18	s.	s.	PROPN
gp-121	218	19	e.	e.	PROPN
gp-121	218	20	(	(	PUNCT
gp-121	218	21	2023	2023	NUM
gp-121	218	22	)	)	PUNCT
gp-121	218	23	.	.	PUNCT
gp-121	219	1	pengaruh	pengaruh	PROPN
gp-121	219	2	ekspektasi	ekspektasi	PROPN
gp-121	219	3	pendapatan	pendapatan	PROPN
gp-121	219	4	dan	dan	PROPN
gp-121	219	5	pendidikan	pendidikan	PROPN
gp-121	219	6	kewirausahaan	kewirausahaan	PROPN
gp-121	219	7	melalui	melalui	PROPN
gp-121	219	8	motivasi	motivasi	PROPN
gp-121	219	9	berwirausaha	berwirausaha	VERB
gp-121	219	10	terhadap	terhadap	PROPN
gp-121	219	11	niat	niat	PROPN
gp-121	219	12	berwirausaha	berwirausaha	PROPN
gp-121	219	13	.	.	PUNCT
gp-121	220	1	jurnal	jurnal	ADJ
gp-121	220	2	manajerial	manajerial	PROPN
gp-121	220	3	dan	dan	PROPN
gp-121	220	4	kewirausahaan	kewirausahaan	PROPN
gp-121	220	5	,	,	PUNCT
gp-121	220	6	5(3	5(3	NUM
gp-121	220	7	)	)	PUNCT
gp-121	220	8	,	,	PUNCT
gp-121	220	9	722–731	722–731	NUM
gp-121	220	10	.	.	PUNCT
gp-121	221	1	https://doi.org/10.24912/jmk.v5i3.25413	https://doi.org/10.24912/jmk.v5i3.25413	PROPN
gp-121	221	2	leggat	leggat	ADJ
gp-121	221	3	,	,	PUNCT
gp-121	221	4	s.	s.	PROPN
gp-121	221	5	g.	g.	PROPN
gp-121	221	6	(	(	PUNCT
gp-121	221	7	2015	2015	NUM
gp-121	221	8	)	)	PUNCT
gp-121	221	9	.	.	PUNCT
gp-121	222	1	understanding	understand	VERB
gp-121	222	2	the	the	DET
gp-121	222	3	perspectives	perspective	NOUN
gp-121	222	4	of	of	ADP
gp-121	222	5	health	health	NOUN
gp-121	222	6	service	service	NOUN
gp-121	222	7	staff	staff	NOUN
gp-121	222	8	on	on	ADP
gp-121	222	9	the	the	DET
gp-121	222	10	friends	friend	NOUN
gp-121	222	11	and	and	CCONJ
gp-121	222	12	family	family	NOUN
gp-121	222	13	test	test	NOUN
gp-121	222	14	.	.	PUNCT
gp-121	223	1	australian	australian	ADJ
gp-121	223	2	health	health	NOUN
gp-121	223	3	review	review	NOUN
gp-121	223	4	,	,	PUNCT
gp-121	223	5	40(3	40(3	NUM
gp-121	223	6	)	)	PUNCT
gp-121	223	7	,	,	PUNCT
gp-121	223	8	299–305	299–305	NUM
gp-121	223	9	.	.	PUNCT
gp-121	224	1	lestari	lestari	PROPN
gp-121	224	2	,	,	PUNCT
gp-121	224	3	w.	w.	PROPN
gp-121	224	4	,	,	PUNCT
gp-121	224	5	&	&	CCONJ
gp-121	224	6	sianturi	sianturi	PROPN
gp-121	224	7	,	,	PUNCT
gp-121	224	8	s.	s.	PROPN
gp-121	224	9	r.	r.	PROPN
gp-121	224	10	(	(	PUNCT
gp-121	224	11	2022	2022	NUM
gp-121	224	12	)	)	PUNCT
gp-121	224	13	.	.	PUNCT
gp-121	225	1	analisa	analisa	NOUN
gp-121	225	2	pengetahuan	pengetahuan	PROPN
gp-121	225	3	,	,	PUNCT
gp-121	225	4	masa	masa	PROPN
gp-121	225	5	kerja	kerja	PROPN
gp-121	225	6	dan	dan	PROPN
gp-121	225	7	pendidikan	pendidikan	PROPN
gp-121	225	8	dengan	dengan	PROPN
gp-121	225	9	kepatuhan	kepatuhan	PROPN
gp-121	225	10	perawat	perawat	PROPN
gp-121	226	1	dalam	dalam	PROPN
gp-121	226	2	pelaksanaan	pelaksanaan	PROPN
gp-121	226	3	spo	spo	PROPN
gp-121	226	4	pasien	pasien	PROPN
gp-121	226	5	resiko	resiko	ADJ
gp-121	226	6	jatuh	jatuh	ADV
gp-121	226	7	.	.	PUNCT
gp-121	227	1	media	medium	NOUN
gp-121	227	2	publikasi	publikasi	NOUN
gp-121	227	3	promosi	promosi	VERB
gp-121	227	4	kesehatan	kesehatan	PROPN
gp-121	227	5	indonesia	indonesia	PROPN
gp-121	227	6	(	(	PUNCT
gp-121	227	7	mppki	mppki	PROPN
gp-121	227	8	)	)	PUNCT
gp-121	227	9	,	,	PUNCT
gp-121	227	10	5(10	5(10	NUM
gp-121	227	11	)	)	PUNCT
gp-121	227	12	,	,	PUNCT
gp-121	227	13	1240–1246	1240–1246	NUM
gp-121	227	14	.	.	PUNCT
gp-121	228	1	https://doi.org/10.56338/mppki.v5i10.2504	https://doi.org/10.56338/mppki.v5i10.2504	VERB
gp-121	228	2	mahfud	mahfud	NOUN
gp-121	228	3	,	,	PUNCT
gp-121	228	4	m.	m.	NOUN
gp-121	228	5	(	(	PUNCT
gp-121	228	6	2020	2020	NUM
gp-121	228	7	)	)	PUNCT
gp-121	228	8	.	.	PUNCT
gp-121	229	1	pelaksanaan	pelaksanaan	PROPN
gp-121	229	2	standar	standar	PROPN
gp-121	229	3	prosedur	prosedur	PROPN
gp-121	229	4	operasional	operasional	PROPN
gp-121	229	5	pemasangan	pemasangan	VERB
gp-121	229	6	gelang	gelang	PROPN
gp-121	229	7	identitas	identita	NOUN
gp-121	229	8	pasien	pasien	PROPN
gp-121	229	9	berhubungan	berhubungan	PROPN
gp-121	229	10	dengan	dengan	PROPN
gp-121	229	11	kepuasan	kepuasan	PROPN
gp-121	229	12	pasien	pasien	PROPN
gp-121	229	13	di	di	PROPN
gp-121	229	14	ruang	ruang	PROPN
gp-121	229	15	penerimaan	penerimaan	PROPN
gp-121	229	16	pasien	pasien	PROPN
gp-121	229	17	rawat	rawat	PROPN
gp-121	229	18	inap	inap	PROPN
gp-121	229	19	.	.	PUNCT
gp-121	230	1	indonesian	indonesian	PROPN
gp-121	230	2	journal	journal	PROPN
gp-121	230	3	of	of	ADP
gp-121	230	4	hospital	hospital	PROPN
gp-121	230	5	administration	administration	NOUN
gp-121	230	6	,	,	PUNCT
gp-121	230	7	2(1	2(1	NUM
gp-121	230	8	)	)	PUNCT
gp-121	230	9	,	,	PUNCT
gp-121	230	10	31	31	NUM
gp-121	230	11	.	.	PUNCT
gp-121	231	1	https://doi.org/10.21927/ijhaa.v2i1.1124	https://doi.org/10.21927/ijhaa.v2i1.1124	PROPN
gp-121	231	2	american	american	PROPN
gp-121	231	3	journal	journal	PROPN
gp-121	231	4	of	of	ADP
gp-121	231	5	economic	economic	ADJ
gp-121	231	6	and	and	CCONJ
gp-121	231	7	management	management	NOUN
gp-121	231	8	business	business	NOUN
gp-121	231	9	vol	vol	NOUN
gp-121	231	10	.	.	PROPN
gp-121	231	11	3	3	NUM
gp-121	231	12	no	no	NOUN
gp-121	231	13	.	.	NOUN
gp-121	231	14	11	11	NUM
gp-121	231	15	november	november	PROPN
gp-121	231	16	2024	2024	NUM
gp-121	231	17	428	428	NUM
gp-121	231	18	meesala	meesala	NOUN
gp-121	231	19	,	,	PUNCT
gp-121	231	20	a.	a.	NOUN
gp-121	231	21	,	,	PUNCT
gp-121	231	22	&	&	CCONJ
gp-121	231	23	paul	paul	PROPN
gp-121	231	24	,	,	PUNCT
gp-121	231	25	j.	j.	PROPN
gp-121	231	26	(	(	PUNCT
gp-121	231	27	2018	2018	NUM
gp-121	231	28	)	)	PUNCT
gp-121	231	29	.	.	PUNCT
gp-121	232	1	service	service	NOUN
gp-121	232	2	quality	quality	NOUN
gp-121	232	3	,	,	PUNCT
gp-121	232	4	consumer	consumer	NOUN
gp-121	232	5	satisfaction	satisfaction	NOUN
gp-121	232	6	and	and	CCONJ
gp-121	232	7	loyalty	loyalty	NOUN
gp-121	232	8	in	in	ADP
gp-121	232	9	hospitals	hospital	NOUN
gp-121	232	10	:	:	PUNCT
gp-121	232	11	thinking	think	VERB
gp-121	232	12	for	for	ADP
gp-121	232	13	the	the	DET
gp-121	232	14	future	future	NOUN
gp-121	232	15	.	.	PUNCT
gp-121	233	1	journal	journal	NOUN
gp-121	233	2	of	of	ADP
gp-121	233	3	retailing	retailing	NOUN
gp-121	233	4	and	and	CCONJ
gp-121	233	5	consumer	consumer	NOUN
gp-121	233	6	services	service	NOUN
gp-121	233	7	,	,	PUNCT
gp-121	233	8	40	40	NUM
gp-121	233	9	,	,	PUNCT
gp-121	233	10	261–269	261–269	NUM
gp-121	233	11	.	.	PUNCT
gp-121	234	1	https://doi.org/10.1016/j.jretconser.2016.10.011	https://doi.org/10.1016/j.jretconser.2016.10.011	NUM
gp-121	234	2	pai	pai	NOUN
gp-121	234	3	,	,	PUNCT
gp-121	234	4	y.	y.	PROPN
gp-121	234	5	p.	p.	PROPN
gp-121	234	6	,	,	PUNCT
gp-121	234	7	&	&	CCONJ
gp-121	234	8	chary	chary	PROPN
gp-121	234	9	,	,	PUNCT
gp-121	234	10	s.	s.	PROPN
gp-121	234	11	t.	t.	PROPN
gp-121	234	12	(	(	PUNCT
gp-121	234	13	2016	2016	NUM
gp-121	234	14	)	)	PUNCT
gp-121	234	15	.	.	PUNCT
gp-121	235	1	measuring	measure	VERB
gp-121	235	2	patient	patient	NOUN
gp-121	235	3	-	-	PUNCT
gp-121	235	4	perceived	perceive	VERB
gp-121	235	5	hospital	hospital	NOUN
gp-121	235	6	service	service	NOUN
gp-121	235	7	quality	quality	NOUN
gp-121	235	8	:	:	PUNCT
gp-121	235	9	a	a	DET
gp-121	235	10	conceptual	conceptual	ADJ
gp-121	235	11	framework	framework	NOUN
gp-121	235	12	.	.	PUNCT
gp-121	236	1	international	international	ADJ
gp-121	236	2	journal	journal	PROPN
gp-121	236	3	of	of	ADP
gp-121	236	4	health	health	PROPN
gp-121	236	5	care	care	NOUN
gp-121	236	6	quality	quality	NOUN
gp-121	236	7	assurance	assurance	NOUN
gp-121	236	8	,	,	PUNCT
gp-121	236	9	29(3	29(3	NUM
gp-121	236	10	)	)	PUNCT
gp-121	236	11	.	.	PUNCT
gp-121	237	1	parasuraman	parasuraman	PROPN
gp-121	237	2	,	,	PUNCT
gp-121	237	3	a.	a.	NOUN
gp-121	237	4	,	,	PUNCT
gp-121	237	5	berry	berry	VERB
gp-121	237	6	,	,	PUNCT
gp-121	237	7	l.	l.	PROPN
gp-121	237	8	l.	l.	PROPN
gp-121	237	9	,	,	PUNCT
gp-121	237	10	&	&	CCONJ
gp-121	237	11	zeithaml	zeithaml	PROPN
gp-121	237	12	,	,	PUNCT
gp-121	237	13	a.	a.	NOUN
gp-121	237	14	v.	v.	PROPN
gp-121	237	15	(	(	PUNCT
gp-121	237	16	2014	2014	NUM
gp-121	237	17	)	)	PUNCT
gp-121	237	18	.	.	PUNCT
gp-121	238	1	the	the	DET
gp-121	238	2	behaviorialconsequensesof	behaviorialconsequensesof	NOUN
gp-121	238	3	service	service	NOUN
gp-121	238	4	quality	quality	NOUN
gp-121	238	5	.	.	PUNCT
gp-121	239	1	new	new	PROPN
gp-121	239	2	jersey	jersey	PROPN
gp-121	239	3	:	:	PUNCT
gp-121	239	4	prentincehall	prentincehall	PROPN
gp-121	239	5	.	.	PUNCT
gp-121	239	6	prasetio	prasetio	PROPN
gp-121	239	7	,	,	PUNCT
gp-121	239	8	i.	i.	PROPN
gp-121	239	9	s.	s.	PROPN
gp-121	239	10	,	,	PUNCT
gp-121	239	11	marlina	marlina	PROPN
gp-121	239	12	,	,	PUNCT
gp-121	239	13	h.	h.	PROPN
gp-121	239	14	,	,	PUNCT
gp-121	239	15	&	&	CCONJ
gp-121	239	16	jepisah	jepisah	PROPN
gp-121	239	17	,	,	PUNCT
gp-121	239	18	d.	d.	PROPN
gp-121	239	19	(	(	PUNCT
gp-121	239	20	2022	2022	NUM
gp-121	239	21	)	)	PUNCT
gp-121	239	22	.	.	PUNCT
gp-121	240	1	analisis	analisis	ADJ
gp-121	240	2	indikator	indikator	NOUN
gp-121	240	3	mutu	mutu	PROPN
gp-121	240	4	pelayanan	pelayanan	PROPN
gp-121	240	5	kesehatan	kesehatan	PROPN
gp-121	240	6	di	di	PROPN
gp-121	240	7	instalasi	instalasi	PROPN
gp-121	240	8	gawat	gawat	PROPN
gp-121	240	9	darurat	darurat	NOUN
gp-121	240	10	rsud	rsud	VERB
gp-121	240	11	arifin	arifin	PROPN
gp-121	240	12	achmad	achmad	PROPN
gp-121	240	13	pada	pada	PROPN
gp-121	240	14	massa	massa	PROPN
gp-121	240	15	pandemi	pandemi	PROPN
gp-121	240	16	covid	covid	PROPN
gp-121	240	17	19	19	NUM
gp-121	240	18	.	.	PUNCT
gp-121	241	1	menara	menara	PROPN
gp-121	241	2	ilmu	ilmu	PROPN
gp-121	241	3	,	,	PUNCT
gp-121	241	4	16(2	16(2	NUM
gp-121	241	5	)	)	PUNCT
gp-121	241	6	.	.	PUNCT
gp-121	242	1	https://doi.org/10.31869/mi.v16i2.3607	https://doi.org/10.31869/mi.v16i2.3607	PROPN
gp-121	242	2	salis	salis	PROPN
gp-121	242	3	,	,	PUNCT
gp-121	242	4	z.	z.	PROPN
gp-121	242	5	,	,	PUNCT
gp-121	242	6	&	&	CCONJ
gp-121	242	7	jepisah	jepisah	PROPN
gp-121	242	8	,	,	PUNCT
gp-121	242	9	d.	d.	PROPN
gp-121	242	10	(	(	PUNCT
gp-121	242	11	2022	2022	NUM
gp-121	242	12	)	)	PUNCT
gp-121	242	13	.	.	PUNCT
gp-121	243	1	pengelolaan	pengelolaan	PROPN
gp-121	243	2	sistem	sistem	PROPN
gp-121	243	3	informasi	informasi	PROPN
gp-121	243	4	manajemen	manajeman	NOUN
gp-121	243	5	(	(	PUNCT
gp-121	243	6	sim	sim	NOUN
gp-121	243	7	)	)	PUNCT
gp-121	243	8	rs	rs	PROPN
gp-121	243	9	di	di	X
gp-121	243	10	rsud	rsud	VERB
gp-121	243	11	kota	kota	PROPN
gp-121	243	12	dumai	dumai	PROPN
gp-121	243	13	tahun	tahun	PROPN
gp-121	243	14	2021	2021	NUM
gp-121	243	15	.	.	PUNCT
gp-121	244	1	jurnal	jurnal	ADJ
gp-121	244	2	ilmiah	ilmiah	NOUN
gp-121	244	3	universitas	universita	NOUN
gp-121	244	4	batanghari	batanghari	PROPN
gp-121	244	5	jambi	jambi	PROPN
gp-121	244	6	,	,	PUNCT
gp-121	244	7	22(3	22(3	NUM
gp-121	244	8	)	)	PUNCT
gp-121	244	9	,	,	PUNCT
gp-121	244	10	2004	2004	NUM
gp-121	244	11	.	.	PUNCT
gp-121	245	1	https://doi.org/10.33087/jiubj.v22i3.2875	https://doi.org/10.33087/jiubj.v22i3.2875	PROPN
gp-121	245	2	sugiyono	sugiyono	PROPN
gp-121	245	3	,	,	PUNCT
gp-121	245	4	d.	d.	PROPN
gp-121	245	5	(	(	PUNCT
gp-121	245	6	2014	2014	NUM
gp-121	245	7	)	)	PUNCT
gp-121	245	8	.	.	PUNCT
gp-121	246	1	metode	metode	PROPN
gp-121	246	2	penelitian	penelitian	PROPN
gp-121	246	3	pendidikan	pendidikan	PROPN
gp-121	246	4	.	.	PUNCT
gp-121	246	5	supartiningsih	supartiningsih	PROPN
gp-121	246	6	,	,	PUNCT
gp-121	246	7	s.	s.	PROPN
gp-121	246	8	(	(	PUNCT
gp-121	246	9	2017	2017	NUM
gp-121	246	10	)	)	PUNCT
gp-121	246	11	.	.	PUNCT
gp-121	247	1	kualitas	kualita	NOUN
gp-121	247	2	pelayanan	pelayanan	VERB
gp-121	247	3	an	an	DET
gp-121	247	4	kepuasan	kepuasan	PROPN
gp-121	247	5	pasien	pasien	PROPN
gp-121	247	6	rumah	rumah	PROPN
gp-121	247	7	sakit	sakit	PROPN
gp-121	247	8	:	:	PUNCT
gp-121	247	9	kasus	kasus	PROPN
gp-121	247	10	pada	pada	PROPN
gp-121	247	11	pasien	pasien	PROPN
gp-121	247	12	rawat	rawat	PROPN
gp-121	247	13	jalan	jalan	PROPN
gp-121	247	14	.	.	PROPN
gp-121	248	1	jurnal	jurnal	PROPN
gp-121	248	2	medicoeticolegal	medicoeticolegal	PROPN
gp-121	248	3	dan	dan	PROPN
gp-121	248	4	manajemen	manajemen	PROPN
gp-121	248	5	rumah	rumah	PROPN
gp-121	248	6	sakit	sakit	PROPN
gp-121	248	7	10.18196	10.18196	NUM
gp-121	248	8	/	/	SYM
gp-121	248	9	jmmr.2016	jmmr.2016	PROPN
gp-121	248	10	,	,	PUNCT
gp-121	248	11	6(1	6(1	NUM
gp-121	248	12	)	)	PUNCT
gp-121	248	13	,	,	PUNCT
gp-121	249	1	9–15	9–15	PROPN
gp-121	249	2	.	.	PUNCT
gp-121	250	1	https://doi.org/10.18196/jmmr.6122	https://doi.org/10.18196/jmmr.6122	PROPN
gp-121	250	2	tarigan	tarigan	PROPN
gp-121	250	3	,	,	PUNCT
gp-121	250	4	r.	r.	PROPN
gp-121	250	5	,	,	PUNCT
gp-121	250	6	&	&	CCONJ
gp-121	250	7	handiyani	handiyani	PROPN
gp-121	250	8	,	,	PUNCT
gp-121	250	9	h.	h.	PROPN
gp-121	250	10	(	(	PUNCT
gp-121	250	11	2019	2019	NUM
gp-121	250	12	)	)	PUNCT
gp-121	250	13	.	.	PUNCT
gp-121	251	1	manfaat	manfaat	PROPN
gp-121	251	2	implementasi	implementasi	PROPN
gp-121	251	3	dokumentasi	dokumentasi	PROPN
gp-121	251	4	asuhan	asuhan	PROPN
gp-121	251	5	keperawatan	keperawatan	PROPN
gp-121	251	6	berbasis	berbasis	ADP
gp-121	251	7	komputerisasi	komputerisasi	PROPN
gp-121	251	8	dalam	dalam	PROPN
gp-121	251	9	meningkatkan	meningkatkan	PROPN
gp-121	251	10	mutu	mutu	PROPN
gp-121	251	11	asuhan	asuhan	PROPN
gp-121	251	12	keperawatan	keperawatan	PROPN
gp-121	251	13	.	.	PUNCT
gp-121	252	1	jurnal	jurnal	ADJ
gp-121	252	2	ilmiah	ilmiah	PROPN
gp-121	252	3	kesehatan	kesehatan	PROPN
gp-121	252	4	pencerah	pencerah	PROPN
gp-121	252	5	,	,	PUNCT
gp-121	252	6	8(2	8(2	NUM
gp-121	252	7	)	)	PUNCT
gp-121	252	8	,	,	PUNCT
gp-121	252	9	110–116	110–116	NUM
gp-121	252	10	.	.	PUNCT
gp-121	253	1	yanto	yanto	NOUN
gp-121	253	2	,	,	PUNCT
gp-121	253	3	a.	a.	NOUN
gp-121	253	4	,	,	PUNCT
gp-121	253	5	&	&	CCONJ
gp-121	253	6	setyawati	setyawati	PROPN
gp-121	253	7	,	,	PUNCT
gp-121	253	8	d.	d.	PROPN
gp-121	253	9	(	(	PUNCT
gp-121	253	10	2017	2017	NUM
gp-121	253	11	)	)	PUNCT
gp-121	253	12	.	.	PUNCT
gp-121	254	1	dukungan	dukungan	PROPN
gp-121	254	2	keluarga	keluarga	PROPN
gp-121	254	3	pada	pada	PROPN
gp-121	254	4	pasien	pasien	PROPN
gp-121	254	5	diabetes	diabetes	NOUN
gp-121	254	6	mellitus	mellitus	NOUN
gp-121	254	7	tipe	tipe	PROPN
gp-121	254	8	2	2	NUM
gp-121	254	9	di	di	PROPN
gp-121	254	10	kota	kota	PROPN
gp-121	254	11	semarang	semarang	PROPN
gp-121	254	12	.	.	PUNCT
gp-121	255	1	prosiding	proside	VERB
gp-121	255	2	seminar	seminar	NOUN
gp-121	255	3	nasional	nasional	PROPN
gp-121	255	4	&	&	CCONJ
gp-121	255	5	internasional	internasional	NOUN
gp-121	255	6	,	,	PUNCT
gp-121	255	7	1(1	1(1	NUM
gp-121	255	8	)	)	PUNCT
gp-121	255	9	.	.	PUNCT
gp-121	256	1	copyright	copyright	NOUN
gp-121	256	2	holders	holder	NOUN
gp-121	256	3	:	:	PUNCT
gp-121	256	4	jhodi	jhodi	NOUN
gp-121	256	5	rent	rent	VERB
gp-121	256	6	geopal	geopal	NOUN
gp-121	256	7	,	,	PUNCT
gp-121	256	8	sarwo	sarwo	PROPN
gp-121	256	9	edy	edy	PROPN
gp-121	256	10	handoyo	handoyo	PROPN
gp-121	256	11	(	(	PUNCT
gp-121	256	12	2024	2024	NUM
gp-121	256	13	)	)	PUNCT
gp-121	256	14	first	first	ADJ
gp-121	256	15	publication	publication	NOUN
gp-121	256	16	right	right	NOUN
gp-121	256	17	:	:	PUNCT
gp-121	256	18	ajemb	ajemb	PROPN
gp-121	256	19	american	american	PROPN
gp-121	256	20	journal	journal	PROPN
gp-121	256	21	of	of	ADP
gp-121	256	22	economic	economic	ADJ
gp-121	256	23	and	and	CCONJ
gp-121	256	24	management	management	NOUN
gp-121	256	25	business	business	NOUN