id	sid	tid	token	lemma	pos
gp-181	1	1	182	182	NUM
gp-181	1	2	american	american	ADJ
gp-181	1	3	journal	journal	PROPN
gp-181	1	4	of	of	ADP
gp-181	1	5	economic	economic	ADJ
gp-181	1	6	and	and	CCONJ
gp-181	1	7	management	management	NOUN
gp-181	1	8	business	business	NOUN
gp-181	1	9	e	e	NOUN
gp-181	1	10	-	-	NOUN
gp-181	1	11	issn	issn	ADJ
gp-181	1	12	:	:	PUNCT
gp-181	1	13	2835	2835	NUM
gp-181	1	14	-	-	SYM
gp-181	1	15	5199	5199	NUM
gp-181	1	16	vol	vol	NOUN
gp-181	1	17	.	.	NOUN
gp-181	1	18	3	3	NUM
gp-181	1	19	no	no	NOUN
gp-181	1	20	.	.	NOUN
gp-181	1	21	2	2	NUM
gp-181	1	22	february	february	NOUN
gp-181	1	23	2025	2025	NUM
gp-181	1	24	the	the	DET
gp-181	1	25	effect	effect	NOUN
gp-181	1	26	of	of	ADP
gp-181	1	27	e	e	NOUN
gp-181	1	28	-	-	NOUN
gp-181	1	29	service	service	ADJ
gp-181	1	30	quality	quality	NOUN
gp-181	1	31	and	and	CCONJ
gp-181	1	32	e	e	NOUN
gp-181	1	33	-	-	NOUN
gp-181	1	34	trust	trust	NOUN
gp-181	1	35	on	on	ADP
gp-181	1	36	e	e	NOUN
gp-181	1	37	-	-	NOUN
gp-181	1	38	loyalty	loyalty	NOUN
gp-181	1	39	with	with	ADP
gp-181	1	40	e	e	NOUN
gp-181	1	41	-	-	NOUN
gp-181	1	42	satisfaction	satisfaction	NOUN
gp-181	1	43	as	as	ADP
gp-181	1	44	a	a	DET
gp-181	1	45	mediation	mediation	NOUN
gp-181	1	46	among	among	ADP
gp-181	1	47	gofood	gofood	NOUN
gp-181	1	48	customers	customer	NOUN
gp-181	1	49	in	in	ADP
gp-181	1	50	the	the	DET
gp-181	1	51	special	special	ADJ
gp-181	1	52	region	region	NOUN
gp-181	1	53	of	of	ADP
gp-181	1	54	yogyakarta	yogyakarta	PROPN
gp-181	1	55	apdariza	apdariza	PROPN
gp-181	1	56	alfrida	alfrida	PROPN
gp-181	1	57	yumarnis1	yumarnis1	PROPN
gp-181	1	58	*	*	PROPN
gp-181	1	59	,	,	PUNCT
gp-181	1	60	mohamad	mohamad	PROPN
gp-181	1	61	irhas	irhas	PROPN
gp-181	1	62	effendi2	effendi2	PROPN
gp-181	1	63	,	,	PUNCT
gp-181	1	64	widhy	widhy	ADP
gp-181	1	65	tri	tri	ADJ
gp-181	1	66	astuti3	astuti3	NOUN
gp-181	1	67	universitas	universita	NOUN
gp-181	1	68	pembangunan	pembangunan	NOUN
gp-181	1	69	nasional	nasional	ADJ
gp-181	1	70	"	"	PUNCT
gp-181	1	71	veteran	veteran	NOUN
gp-181	1	72	"	"	PUNCT
gp-181	1	73	yogyakarta	yogyakarta	PROPN
gp-181	1	74	,	,	PUNCT
gp-181	1	75	indonesia	indonesia	PROPN
gp-181	1	76	emails	email	NOUN
gp-181	1	77	:	:	PUNCT
gp-181	1	78	alfridaapdariza@gmail.com1	alfridaapdariza@gmail.com1	PROPN
gp-181	1	79	,	,	PUNCT
gp-181	1	80	m_irhaseffendi@upnyk.ac.id2	m_irhaseffendi@upnyk.ac.id2	PRON
gp-181	1	81	,	,	PUNCT
gp-181	1	82	widhi.triastuti@upnyk.ac.id3	widhi.triastuti@upnyk.ac.id3	VERB
gp-181	1	83	abstract	abstract	ADJ
gp-181	1	84	information	information	NOUN
gp-181	1	85	and	and	CCONJ
gp-181	1	86	communication	communication	NOUN
gp-181	1	87	technology	technology	NOUN
gp-181	1	88	development	development	NOUN
gp-181	1	89	has	have	AUX
gp-181	1	90	changed	change	VERB
gp-181	1	91	various	various	ADJ
gp-181	1	92	aspects	aspect	NOUN
gp-181	1	93	of	of	ADP
gp-181	1	94	life	life	NOUN
gp-181	1	95	,	,	PUNCT
gp-181	1	96	including	include	VERB
gp-181	1	97	the	the	DET
gp-181	1	98	food	food	NOUN
gp-181	1	99	delivery	delivery	NOUN
gp-181	1	100	service	service	NOUN
gp-181	1	101	sector	sector	NOUN
gp-181	1	102	.	.	PUNCT
gp-181	2	1	gofood	gofood	NOUN
gp-181	2	2	,	,	PUNCT
gp-181	2	3	as	as	ADP
gp-181	2	4	one	one	NUM
gp-181	2	5	of	of	ADP
gp-181	2	6	the	the	DET
gp-181	2	7	leading	lead	VERB
gp-181	2	8	platforms	platform	NOUN
gp-181	2	9	in	in	ADP
gp-181	2	10	indonesia	indonesia	PROPN
gp-181	2	11	,	,	PUNCT
gp-181	2	12	faces	face	VERB
gp-181	2	13	stiff	stiff	ADJ
gp-181	2	14	competition	competition	NOUN
gp-181	2	15	from	from	ADP
gp-181	2	16	similar	similar	ADJ
gp-181	2	17	services	service	NOUN
gp-181	2	18	such	such	ADJ
gp-181	2	19	as	as	ADP
gp-181	2	20	grabfood	grabfood	NOUN
gp-181	2	21	and	and	CCONJ
gp-181	2	22	shopeefood	shopeefood	NOUN
gp-181	2	23	.	.	PUNCT
gp-181	3	1	this	this	DET
gp-181	3	2	study	study	NOUN
gp-181	3	3	aims	aim	VERB
gp-181	3	4	to	to	PART
gp-181	3	5	analyze	analyze	VERB
gp-181	3	6	the	the	DET
gp-181	3	7	effect	effect	NOUN
gp-181	3	8	of	of	ADP
gp-181	3	9	e	e	NOUN
gp-181	3	10	-	-	NOUN
gp-181	3	11	service	service	ADJ
gp-181	3	12	quality	quality	NOUN
gp-181	3	13	and	and	CCONJ
gp-181	3	14	e	e	NOUN
gp-181	3	15	-	-	NOUN
gp-181	3	16	trust	trust	NOUN
gp-181	3	17	on	on	ADP
gp-181	3	18	e	e	NOUN
gp-181	3	19	-	-	NOUN
gp-181	3	20	loyalty	loyalty	NOUN
gp-181	3	21	with	with	ADP
gp-181	3	22	e	e	NOUN
gp-181	3	23	-	-	NOUN
gp-181	3	24	satisfaction	satisfaction	NOUN
gp-181	3	25	as	as	ADP
gp-181	3	26	a	a	DET
gp-181	3	27	mediating	mediate	VERB
gp-181	3	28	variable	variable	NOUN
gp-181	3	29	for	for	ADP
gp-181	3	30	gofood	gofood	NOUN
gp-181	3	31	customers	customer	NOUN
gp-181	3	32	in	in	ADP
gp-181	3	33	the	the	DET
gp-181	3	34	special	special	ADJ
gp-181	3	35	region	region	NOUN
gp-181	3	36	of	of	ADP
gp-181	3	37	yogyakarta	yogyakarta	PROPN
gp-181	3	38	.	.	PUNCT
gp-181	4	1	the	the	DET
gp-181	4	2	research	research	NOUN
gp-181	4	3	method	method	NOUN
gp-181	4	4	used	use	VERB
gp-181	4	5	was	be	AUX
gp-181	4	6	a	a	DET
gp-181	4	7	quantitative	quantitative	ADJ
gp-181	4	8	approach	approach	NOUN
gp-181	4	9	with	with	ADP
gp-181	4	10	survey	survey	NOUN
gp-181	4	11	techniques	technique	NOUN
gp-181	4	12	.	.	PUNCT
gp-181	5	1	the	the	DET
gp-181	5	2	research	research	NOUN
gp-181	5	3	sample	sample	NOUN
gp-181	5	4	consisted	consist	VERB
gp-181	5	5	of	of	ADP
gp-181	5	6	207	207	NUM
gp-181	5	7	respondents	respondent	NOUN
gp-181	5	8	who	who	PRON
gp-181	5	9	were	be	AUX
gp-181	5	10	active	active	ADJ
gp-181	5	11	gofood	gofood	NOUN
gp-181	5	12	users	user	NOUN
gp-181	5	13	who	who	PRON
gp-181	5	14	had	have	AUX
gp-181	5	15	placed	place	VERB
gp-181	5	16	orders	order	NOUN
gp-181	5	17	more	more	ADJ
gp-181	5	18	than	than	ADP
gp-181	5	19	twice	twice	ADV
gp-181	5	20	,	,	PUNCT
gp-181	5	21	selected	select	VERB
gp-181	5	22	using	use	VERB
gp-181	5	23	a	a	DET
gp-181	5	24	purposive	purposive	ADJ
gp-181	5	25	sampling	sample	VERB
gp-181	5	26	technique	technique	NOUN
gp-181	5	27	.	.	PUNCT
gp-181	6	1	data	datum	NOUN
gp-181	6	2	were	be	AUX
gp-181	6	3	collected	collect	VERB
gp-181	6	4	through	through	ADP
gp-181	6	5	questionnaires	questionnaire	NOUN
gp-181	6	6	and	and	CCONJ
gp-181	6	7	analyzedanalyzedanalyzedanalyzed	analyzedanalyzedanalyzedanalyze	VERB
gp-181	6	8	using	use	VERB
gp-181	6	9	the	the	DET
gp-181	6	10	partial	partial	ADJ
gp-181	6	11	least	least	ADJ
gp-181	6	12	squares	square	NOUN
gp-181	6	13	(	(	PUNCT
gp-181	6	14	pls	pls	INTJ
gp-181	6	15	)	)	PUNCT
gp-181	6	16	method	method	NOUN
gp-181	6	17	with	with	ADP
gp-181	6	18	smartpls	smartpls	PROPN
gp-181	6	19	software	software	NOUN
gp-181	6	20	.	.	PUNCT
gp-181	7	1	the	the	DET
gp-181	7	2	results	result	NOUN
gp-181	7	3	showed	show	VERB
gp-181	7	4	that	that	SCONJ
gp-181	7	5	electronic	electronic	ADJ
gp-181	7	6	service	service	NOUN
gp-181	7	7	quality	quality	NOUN
gp-181	7	8	and	and	CCONJ
gp-181	7	9	trust	trust	NOUN
gp-181	7	10	positively	positively	ADV
gp-181	7	11	and	and	CCONJ
gp-181	7	12	significantly	significantly	ADV
gp-181	7	13	influence	influence	VERB
gp-181	7	14	electronic	electronic	ADJ
gp-181	7	15	customer	customer	NOUN
gp-181	7	16	loyalty	loyalty	NOUN
gp-181	7	17	.	.	PUNCT
gp-181	8	1	in	in	ADP
gp-181	8	2	addition	addition	NOUN
gp-181	8	3	,	,	PUNCT
gp-181	8	4	customer	customer	NOUN
gp-181	8	5	satisfaction	satisfaction	NOUN
gp-181	8	6	acts	act	VERB
gp-181	8	7	as	as	ADP
gp-181	8	8	a	a	DET
gp-181	8	9	mediator	mediator	NOUN
gp-181	8	10	in	in	ADP
gp-181	8	11	the	the	DET
gp-181	8	12	relationship	relationship	NOUN
gp-181	8	13	between	between	ADP
gp-181	8	14	electronic	electronic	ADJ
gp-181	8	15	service	service	NOUN
gp-181	8	16	quality	quality	NOUN
gp-181	8	17	and	and	CCONJ
gp-181	8	18	customer	customer	NOUN
gp-181	8	19	loyalty	loyalty	NOUN
gp-181	8	20	,	,	PUNCT
gp-181	8	21	as	as	ADV
gp-181	8	22	well	well	ADV
gp-181	8	23	as	as	ADP
gp-181	8	24	between	between	ADP
gp-181	8	25	electronic	electronic	ADJ
gp-181	8	26	trust	trust	NOUN
gp-181	8	27	and	and	CCONJ
gp-181	8	28	customer	customer	NOUN
gp-181	8	29	loyalty	loyalty	NOUN
gp-181	8	30	.	.	PUNCT
gp-181	9	1	these	these	DET
gp-181	9	2	findings	finding	NOUN
gp-181	9	3	indicate	indicate	VERB
gp-181	9	4	that	that	SCONJ
gp-181	9	5	improving	improve	VERB
gp-181	9	6	service	service	NOUN
gp-181	9	7	quality	quality	NOUN
gp-181	9	8	and	and	CCONJ
gp-181	9	9	customer	customer	NOUN
gp-181	9	10	trust	trust	NOUN
gp-181	9	11	in	in	ADP
gp-181	9	12	the	the	DET
gp-181	9	13	platform	platform	NOUN
gp-181	9	14	can	can	AUX
gp-181	9	15	increase	increase	VERB
gp-181	9	16	their	their	PRON
gp-181	9	17	satisfaction	satisfaction	NOUN
gp-181	9	18	,	,	PUNCT
gp-181	9	19	encouraging	encourage	VERB
gp-181	9	20	loyalty	loyalty	NOUN
gp-181	9	21	to	to	ADP
gp-181	9	22	the	the	DET
gp-181	9	23	gofood	gofood	PROPN
gp-181	9	24	service	service	NOUN
gp-181	9	25	.	.	PUNCT
gp-181	10	1	the	the	DET
gp-181	10	2	implications	implication	NOUN
gp-181	10	3	of	of	ADP
gp-181	10	4	this	this	DET
gp-181	10	5	study	study	NOUN
gp-181	10	6	provide	provide	VERB
gp-181	10	7	insights	insight	NOUN
gp-181	10	8	for	for	ADP
gp-181	10	9	gofood	gofood	NOUN
gp-181	10	10	managers	manager	NOUN
gp-181	10	11	to	to	PART
gp-181	10	12	improve	improve	VERB
gp-181	10	13	the	the	DET
gp-181	10	14	quality	quality	NOUN
gp-181	10	15	of	of	ADP
gp-181	10	16	digital	digital	ADJ
gp-181	10	17	services	service	NOUN
gp-181	10	18	,	,	PUNCT
gp-181	10	19	transaction	transaction	NOUN
gp-181	10	20	security	security	NOUN
gp-181	10	21	,	,	PUNCT
gp-181	10	22	and	and	CCONJ
gp-181	10	23	information	information	NOUN
gp-181	10	24	transparency	transparency	NOUN
gp-181	10	25	to	to	PART
gp-181	10	26	strengthen	strengthen	VERB
gp-181	10	27	customer	customer	NOUN
gp-181	10	28	satisfaction	satisfaction	NOUN
gp-181	10	29	and	and	CCONJ
gp-181	10	30	loyalty	loyalty	NOUN
gp-181	10	31	.	.	PUNCT
gp-181	11	1	in	in	ADP
gp-181	11	2	addition	addition	NOUN
gp-181	11	3	,	,	PUNCT
gp-181	11	4	this	this	DET
gp-181	11	5	study	study	NOUN
gp-181	11	6	contributes	contribute	VERB
gp-181	11	7	to	to	ADP
gp-181	11	8	academic	academic	ADJ
gp-181	11	9	literature	literature	NOUN
gp-181	11	10	related	relate	VERB
gp-181	11	11	to	to	ADP
gp-181	11	12	customer	customer	NOUN
gp-181	11	13	relationship	relationship	NOUN
gp-181	11	14	management	management	NOUN
gp-181	11	15	and	and	CCONJ
gp-181	11	16	business	business	NOUN
gp-181	11	17	strategy	strategy	NOUN
gp-181	11	18	in	in	ADP
gp-181	11	19	digital	digital	ADJ
gp-181	11	20	ecosystems	ecosystem	NOUN
gp-181	11	21	.	.	PUNCT
gp-181	12	1	keywords	keyword	NOUN
gp-181	12	2	:	:	PUNCT
gp-181	12	3	e	e	X
gp-181	12	4	-	-	NOUN
gp-181	12	5	service	service	ADJ
gp-181	12	6	quality	quality	NOUN
gp-181	12	7	,	,	PUNCT
gp-181	12	8	e	e	NOUN
gp-181	12	9	-	-	NOUN
gp-181	12	10	trust	trust	NOUN
gp-181	12	11	,	,	PUNCT
gp-181	12	12	e	e	NOUN
gp-181	12	13	-	-	NOUN
gp-181	12	14	satisfaction	satisfaction	NOUN
gp-181	12	15	,	,	PUNCT
gp-181	12	16	e	e	NOUN
gp-181	12	17	-	-	NOUN
gp-181	12	18	loyalty	loyalty	NOUN
gp-181	12	19	,	,	PUNCT
gp-181	12	20	online	online	ADJ
gp-181	12	21	messaging	messaging	NOUN
gp-181	12	22	service	service	NOUN
gp-181	12	23	.	.	PUNCT
gp-181	13	1	introduction	introduction	NOUN
gp-181	13	2	information	information	NOUN
gp-181	13	3	and	and	CCONJ
gp-181	13	4	communication	communication	NOUN
gp-181	13	5	technology	technology	NOUN
gp-181	13	6	development	development	NOUN
gp-181	13	7	has	have	AUX
gp-181	13	8	changed	change	VERB
gp-181	13	9	various	various	ADJ
gp-181	13	10	aspects	aspect	NOUN
gp-181	13	11	of	of	ADP
gp-181	13	12	life	life	NOUN
gp-181	13	13	,	,	PUNCT
gp-181	13	14	including	include	VERB
gp-181	13	15	the	the	DET
gp-181	13	16	food	food	NOUN
gp-181	13	17	service	service	NOUN
gp-181	13	18	sector	sector	NOUN
gp-181	13	19	(	(	PUNCT
gp-181	13	20	mashis	mashis	NOUN
gp-181	13	21	et	et	NOUN
gp-181	13	22	al	al	PROPN
gp-181	13	23	.	.	PROPN
gp-181	13	24	,	,	PUNCT
gp-181	13	25	2023	2023	NUM
gp-181	13	26	)	)	PUNCT
gp-181	13	27	.	.	PUNCT
gp-181	14	1	one	one	NUM
gp-181	14	2	innovation	innovation	NOUN
gp-181	14	3	that	that	PRON
gp-181	14	4	has	have	AUX
gp-181	14	5	emerged	emerge	VERB
gp-181	14	6	is	be	AUX
gp-181	14	7	an	an	DET
gp-181	14	8	online	online	ADJ
gp-181	14	9	food	food	NOUN
gp-181	14	10	delivery	delivery	NOUN
gp-181	14	11	service	service	NOUN
gp-181	14	12	that	that	PRON
gp-181	14	13	makes	make	VERB
gp-181	14	14	it	it	PRON
gp-181	14	15	easy	easy	ADJ
gp-181	14	16	for	for	SCONJ
gp-181	14	17	consumers	consumer	NOUN
gp-181	14	18	to	to	PART
gp-181	14	19	order	order	VERB
gp-181	14	20	food	food	NOUN
gp-181	14	21	through	through	ADP
gp-181	14	22	an	an	DET
gp-181	14	23	application	application	NOUN
gp-181	14	24	or	or	CCONJ
gp-181	14	25	website	website	NOUN
gp-181	14	26	.	.	PUNCT
gp-181	15	1	gofood	gofood	PROPN
gp-181	15	2	—	—	PUNCT
gp-181	15	3	a	a	DET
gp-181	15	4	gojek	gojek	ADJ
gp-181	15	5	service	service	NOUN
gp-181	15	6	—	—	PUNCT
gp-181	15	7	is	be	AUX
gp-181	15	8	a	a	DET
gp-181	15	9	major	major	ADJ
gp-181	15	10	player	player	NOUN
gp-181	15	11	in	in	ADP
gp-181	15	12	indonesia	indonesia	PROPN
gp-181	15	13	's	's	PART
gp-181	15	14	industry	industry	NOUN
gp-181	15	15	.	.	PUNCT
gp-181	16	1	technology	technology	NOUN
gp-181	16	2	development	development	NOUN
gp-181	16	3	is	be	AUX
gp-181	16	4	accelerating	accelerate	VERB
gp-181	16	5	,	,	PUNCT
gp-181	16	6	so	so	CCONJ
gp-181	16	7	the	the	DET
gp-181	16	8	financial	financial	ADJ
gp-181	16	9	and	and	CCONJ
gp-181	16	10	technological	technological	ADJ
gp-181	16	11	fields	field	NOUN
gp-181	16	12	are	be	AUX
gp-181	16	13	also	also	ADV
gp-181	16	14	developing	develop	VERB
gp-181	16	15	efficiently	efficiently	ADV
gp-181	16	16	and	and	CCONJ
gp-181	16	17	modernly	modernly	ADV
gp-181	16	18	(	(	PUNCT
gp-181	16	19	azzahroo	azzahroo	PROPN
gp-181	16	20	&	&	CCONJ
gp-181	16	21	estiningrum	estiningrum	PROPN
gp-181	16	22	,	,	PUNCT
gp-181	16	23	2021	2021	NUM
gp-181	16	24	)	)	PUNCT
gp-181	16	25	.	.	PUNCT
gp-181	17	1	technology	technology	NOUN
gp-181	17	2	makes	make	VERB
gp-181	17	3	it	it	PRON
gp-181	17	4	easier	easy	ADJ
gp-181	17	5	to	to	PART
gp-181	17	6	support	support	VERB
gp-181	17	7	various	various	ADJ
gp-181	17	8	activities	activity	NOUN
gp-181	17	9	and	and	CCONJ
gp-181	17	10	activities	activity	NOUN
gp-181	17	11	in	in	ADP
gp-181	17	12	life	life	NOUN
gp-181	17	13	;	;	PUNCT
gp-181	17	14	in	in	ADP
gp-181	17	15	today	today	NOUN
gp-181	17	16	's	's	PART
gp-181	17	17	economy	economy	NOUN
gp-181	17	18	,	,	PUNCT
gp-181	17	19	it	it	PRON
gp-181	17	20	is	be	AUX
gp-181	17	21	important	important	ADJ
gp-181	17	22	to	to	PART
gp-181	17	23	innovate	innovate	VERB
gp-181	17	24	in	in	ADP
gp-181	17	25	technology	technology	NOUN
gp-181	17	26	.	.	PUNCT
gp-181	18	1	the	the	DET
gp-181	18	2	rapid	rapid	ADJ
gp-181	18	3	advancement	advancement	NOUN
gp-181	18	4	of	of	ADP
gp-181	18	5	information	information	NOUN
gp-181	18	6	technology	technology	NOUN
gp-181	18	7	requires	require	VERB
gp-181	18	8	business	business	NOUN
gp-181	18	9	people	people	NOUN
gp-181	18	10	to	to	ADP
gp-181	18	11	mailto:alfridaapdariza@gmail.com	mailto:alfridaapdariza@gmail.com	PROPN
gp-181	18	12	mailto:m_irhaseffendi@upnyk.ac.id	mailto:m_irhaseffendi@upnyk.ac.id	PROPN
gp-181	18	13	mailto:widhi.triastuti@upnyk.ac.id	mailto:widhi.triastuti@upnyk.ac.id	PROPN
gp-181	18	14	apdariza	apdariza	PROPN
gp-181	18	15	alfrida	alfrida	PROPN
gp-181	18	16	yumarnis	yumarnis	PROPN
gp-181	18	17	,	,	PUNCT
gp-181	18	18	mohamad	mohamad	PROPN
gp-181	18	19	irhas	irhas	PROPN
gp-181	18	20	effendi	effendi	PROPN
gp-181	18	21	,	,	PUNCT
gp-181	18	22	widhy	widhy	PROPN
gp-181	18	23	tri	tri	PROPN
gp-181	18	24	astuti	astuti	PROPN
gp-181	18	25	183	183	NUM
gp-181	18	26	understand	understand	VERB
gp-181	18	27	and	and	CCONJ
gp-181	18	28	utilize	utilize	VERB
gp-181	18	29	it	it	PRON
gp-181	18	30	in	in	ADP
gp-181	18	31	business	business	NOUN
gp-181	18	32	activities	activity	NOUN
gp-181	18	33	to	to	PART
gp-181	18	34	increase	increase	VERB
gp-181	18	35	their	their	PRON
gp-181	18	36	competitive	competitive	ADJ
gp-181	18	37	strength	strength	NOUN
gp-181	18	38	.	.	PUNCT
gp-181	19	1	in	in	ADP
gp-181	19	2	today	today	NOUN
gp-181	19	3	's	's	PART
gp-181	19	4	technological	technological	ADJ
gp-181	19	5	developments	development	NOUN
gp-181	19	6	,	,	PUNCT
gp-181	19	7	many	many	ADJ
gp-181	19	8	culinary	culinary	ADJ
gp-181	19	9	businesses	business	NOUN
gp-181	19	10	are	be	AUX
gp-181	19	11	selling	sell	VERB
gp-181	19	12	online	online	ADV
gp-181	19	13	,	,	PUNCT
gp-181	19	14	one	one	NUM
gp-181	19	15	of	of	ADP
gp-181	19	16	which	which	PRON
gp-181	19	17	uses	use	VERB
gp-181	19	18	gojek	gojek	NOUN
gp-181	19	19	,	,	PUNCT
gp-181	19	20	which	which	PRON
gp-181	19	21	has	have	VERB
gp-181	19	22	the	the	DET
gp-181	19	23	gofood	gofood	NOUN
gp-181	19	24	feature	feature	NOUN
gp-181	19	25	.	.	PUNCT
gp-181	20	1	in	in	ADP
gp-181	20	2	2010	2010	NUM
gp-181	20	3	,	,	PUNCT
gp-181	20	4	go	go	VERB
gp-181	20	5	-	-	PUNCT
gp-181	20	6	jek	jek	PROPN
gp-181	20	7	was	be	AUX
gp-181	20	8	present	present	ADJ
gp-181	20	9	as	as	ADP
gp-181	20	10	a	a	DET
gp-181	20	11	two	two	NUM
gp-181	20	12	-	-	PUNCT
gp-181	20	13	wheeled	wheel	VERB
gp-181	20	14	transportation	transportation	NOUN
gp-181	20	15	company	company	NOUN
gp-181	20	16	through	through	ADP
gp-181	20	17	phone	phone	NOUN
gp-181	20	18	calls	call	NOUN
gp-181	20	19	.	.	PUNCT
gp-181	21	1	over	over	ADP
gp-181	21	2	time	time	NOUN
gp-181	21	3	,	,	PUNCT
gp-181	21	4	gojek	gojek	NOUN
gp-181	21	5	has	have	AUX
gp-181	21	6	now	now	ADV
gp-181	21	7	grown	grow	VERB
gp-181	21	8	into	into	ADP
gp-181	21	9	an	an	DET
gp-181	21	10	on	on	ADP
gp-181	21	11	-	-	PUNCT
gp-181	21	12	demand	demand	NOUN
gp-181	21	13	mobile	mobile	ADJ
gp-181	21	14	performer	performer	NOUN
gp-181	21	15	.	.	PUNCT
gp-181	22	1	the	the	DET
gp-181	22	2	gojek	gojek	ADJ
gp-181	22	3	application	application	NOUN
gp-181	22	4	provides	provide	VERB
gp-181	22	5	various	various	ADJ
gp-181	22	6	service	service	NOUN
gp-181	22	7	features	feature	NOUN
gp-181	22	8	ranging	range	VERB
gp-181	22	9	from	from	ADP
gp-181	22	10	transportation	transportation	NOUN
gp-181	22	11	(	(	PUNCT
gp-181	22	12	goride	goride	NOUN
gp-181	22	13	and	and	CCONJ
gp-181	22	14	gocar	gocar	NOUN
gp-181	22	15	)	)	PUNCT
gp-181	22	16	,	,	PUNCT
gp-181	22	17	logistics	logistic	NOUN
gp-181	22	18	(	(	PUNCT
gp-181	22	19	gosend	gosend	NOUN
gp-181	22	20	)	)	PUNCT
gp-181	22	21	,	,	PUNCT
gp-181	22	22	payment	payment	NOUN
gp-181	22	23	(	(	PUNCT
gp-181	22	24	gopay	gopay	NOUN
gp-181	22	25	)	)	PUNCT
gp-181	22	26	,	,	PUNCT
gp-181	22	27	food	food	NOUN
gp-181	22	28	delivery	delivery	NOUN
gp-181	22	29	(	(	PUNCT
gp-181	22	30	gofood	gofood	NOUN
gp-181	22	31	)	)	PUNCT
gp-181	22	32	,	,	PUNCT
gp-181	22	33	and	and	CCONJ
gp-181	22	34	others	other	NOUN
gp-181	22	35	.	.	PUNCT
gp-181	23	1	go	go	VERB
gp-181	23	2	-	-	PUNCT
gp-181	23	3	food	food	NOUN
gp-181	23	4	is	be	AUX
gp-181	23	5	very	very	ADV
gp-181	23	6	useful	useful	ADJ
gp-181	23	7	in	in	ADP
gp-181	23	8	indonesia	indonesia	PROPN
gp-181	23	9	to	to	PART
gp-181	23	10	help	help	VERB
gp-181	23	11	promote	promote	VERB
gp-181	23	12	and	and	CCONJ
gp-181	23	13	sell	sell	VERB
gp-181	23	14	food	food	NOUN
gp-181	23	15	from	from	ADP
gp-181	23	16	culinary	culinary	ADJ
gp-181	23	17	businesses	business	NOUN
gp-181	23	18	,	,	PUNCT
gp-181	23	19	from	from	ADP
gp-181	23	20	small	small	ADJ
gp-181	23	21	restaurants	restaurant	NOUN
gp-181	23	22	to	to	ADP
gp-181	23	23	large	large	ADJ
gp-181	23	24	restaurants	restaurant	NOUN
gp-181	23	25	.	.	PUNCT
gp-181	24	1	gofood	gofood	NOUN
gp-181	24	2	is	be	AUX
gp-181	24	3	a	a	DET
gp-181	24	4	food	food	NOUN
gp-181	24	5	delivery	delivery	NOUN
gp-181	24	6	service	service	NOUN
gp-181	24	7	that	that	PRON
gp-181	24	8	delivers	deliver	VERB
gp-181	24	9	orders	order	NOUN
gp-181	24	10	to	to	ADP
gp-181	24	11	restaurants	restaurant	NOUN
gp-181	24	12	via	via	ADP
gp-181	24	13	smartphone	smartphone	NOUN
gp-181	24	14	and	and	CCONJ
gp-181	24	15	opens	open	VERB
gp-181	24	16	the	the	DET
gp-181	24	17	go	go	VERB
gp-181	24	18	-	-	PUNCT
gp-181	24	19	food	food	NOUN
gp-181	24	20	feature	feature	NOUN
gp-181	24	21	in	in	ADP
gp-181	24	22	the	the	DET
gp-181	24	23	go	go	NOUN
gp-181	24	24	-	-	PUNCT
gp-181	24	25	jek	jek	NOUN
gp-181	24	26	application	application	NOUN
gp-181	24	27	(	(	PUNCT
gp-181	24	28	hidayatullah	hidayatullah	INTJ
gp-181	24	29	et	et	PROPN
gp-181	24	30	al	al	PROPN
gp-181	24	31	.	.	PROPN
gp-181	24	32	,	,	PUNCT
gp-181	24	33	2018	2018	NUM
gp-181	24	34	)	)	PUNCT
gp-181	24	35	.	.	PUNCT
gp-181	25	1	for	for	SCONJ
gp-181	25	2	businesses	business	NOUN
gp-181	25	3	with	with	ADP
gp-181	25	4	limited	limited	ADJ
gp-181	25	5	funds	fund	NOUN
gp-181	25	6	to	to	PART
gp-181	25	7	develop	develop	VERB
gp-181	25	8	delivery	delivery	NOUN
gp-181	25	9	order	order	NOUN
gp-181	25	10	services	service	NOUN
gp-181	25	11	,	,	PUNCT
gp-181	25	12	go	go	VERB
gp-181	25	13	-	-	PUNCT
gp-181	25	14	food	food	NOUN
gp-181	25	15	can	can	AUX
gp-181	25	16	be	be	AUX
gp-181	25	17	an	an	DET
gp-181	25	18	alternative	alternative	ADJ
gp-181	25	19	solution	solution	NOUN
gp-181	25	20	that	that	PRON
gp-181	25	21	helps	help	VERB
gp-181	25	22	culinary	culinary	ADJ
gp-181	25	23	businesses	business	NOUN
gp-181	25	24	because	because	SCONJ
gp-181	25	25	they	they	PRON
gp-181	25	26	can	can	AUX
gp-181	25	27	have	have	VERB
gp-181	25	28	delivery	delivery	NOUN
gp-181	25	29	services	service	NOUN
gp-181	25	30	without	without	ADP
gp-181	25	31	adding	add	VERB
gp-181	25	32	employees	employee	NOUN
gp-181	25	33	.	.	PUNCT
gp-181	26	1	the	the	DET
gp-181	26	2	advantage	advantage	NOUN
gp-181	26	3	of	of	ADP
gp-181	26	4	delivery	delivery	NOUN
gp-181	26	5	services	service	NOUN
gp-181	26	6	for	for	ADP
gp-181	26	7	culinary	culinary	ADJ
gp-181	26	8	businesses	business	NOUN
gp-181	26	9	is	be	AUX
gp-181	26	10	that	that	SCONJ
gp-181	26	11	they	they	PRON
gp-181	26	12	do	do	AUX
gp-181	26	13	not	not	PART
gp-181	26	14	have	have	VERB
gp-181	26	15	to	to	PART
gp-181	26	16	provide	provide	VERB
gp-181	26	17	a	a	DET
gp-181	26	18	large	large	ADJ
gp-181	26	19	budget	budget	NOUN
gp-181	26	20	to	to	PART
gp-181	26	21	develop	develop	VERB
gp-181	26	22	delivery	delivery	NOUN
gp-181	26	23	order	order	NOUN
gp-181	26	24	services	service	NOUN
gp-181	26	25	.	.	PUNCT
gp-181	27	1	gofood	gofood	NOUN
gp-181	27	2	services	service	NOUN
gp-181	27	3	can	can	AUX
gp-181	27	4	be	be	AUX
gp-181	27	5	an	an	DET
gp-181	27	6	alternative	alternative	NOUN
gp-181	27	7	that	that	PRON
gp-181	27	8	can	can	AUX
gp-181	27	9	help	help	VERB
gp-181	27	10	,	,	PUNCT
gp-181	27	11	make	make	VERB
gp-181	27	12	it	it	PRON
gp-181	27	13	easier	easy	ADJ
gp-181	27	14	,	,	PUNCT
gp-181	27	15	and	and	CCONJ
gp-181	27	16	be	be	AUX
gp-181	27	17	profitable	profitable	ADJ
gp-181	27	18	(	(	PUNCT
gp-181	27	19	preasetianto	preasetianto	VERB
gp-181	27	20	et	et	PROPN
gp-181	27	21	al	al	PROPN
gp-181	27	22	.	.	PROPN
gp-181	27	23	,	,	PUNCT
gp-181	27	24	2021	2021	NUM
gp-181	27	25	)	)	PUNCT
gp-181	27	26	.	.	PUNCT
gp-181	28	1	in	in	ADP
gp-181	28	2	2021	2021	NUM
gp-181	28	3	,	,	PUNCT
gp-181	28	4	indonesia	indonesia	PROPN
gp-181	28	5	became	become	VERB
gp-181	28	6	the	the	DET
gp-181	28	7	country	country	NOUN
gp-181	28	8	with	with	ADP
gp-181	28	9	the	the	DET
gp-181	28	10	highest	high	ADJ
gp-181	28	11	gmv	gmv	ADJ
gp-181	28	12	in	in	ADP
gp-181	28	13	the	the	DET
gp-181	28	14	southeast	southeast	PROPN
gp-181	28	15	asia	asia	PROPN
gp-181	28	16	region	region	NOUN
gp-181	28	17	,	,	PUNCT
gp-181	28	18	at	at	ADP
gp-181	28	19	usd	usd	NOUN
gp-181	28	20	4.6	4.6	NUM
gp-181	28	21	billion	billion	NUM
gp-181	28	22	.	.	PUNCT
gp-181	29	1	three	three	NUM
gp-181	29	2	platforms	platform	NOUN
gp-181	29	3	dominate	dominate	VERB
gp-181	29	4	the	the	DET
gp-181	29	5	transaction	transaction	NOUN
gp-181	29	6	:	:	PUNCT
gp-181	29	7	grab	grab	VERB
gp-181	29	8	at	at	ADP
gp-181	29	9	49	49	NUM
gp-181	29	10	%	%	NOUN
gp-181	29	11	,	,	PUNCT
gp-181	29	12	gojek	gojek	NOUN
gp-181	29	13	at	at	ADP
gp-181	29	14	43	43	NUM
gp-181	29	15	%	%	NOUN
gp-181	29	16	,	,	PUNCT
gp-181	29	17	and	and	CCONJ
gp-181	29	18	shopee	shopee	NOUN
gp-181	29	19	food	food	NOUN
gp-181	29	20	at	at	ADP
gp-181	29	21	8	8	NUM
gp-181	29	22	%	%	NOUN
gp-181	29	23	(	(	PUNCT
gp-181	29	24	wikara	wikara	NOUN
gp-181	29	25	&	&	CCONJ
gp-181	29	26	hidayati	hidayati	PROPN
gp-181	29	27	,	,	PUNCT
gp-181	29	28	2023	2023	NUM
gp-181	29	29	)	)	PUNCT
gp-181	29	30	.	.	PUNCT
gp-181	30	1	so	so	ADV
gp-181	30	2	,	,	PUNCT
gp-181	30	3	the	the	DET
gp-181	30	4	competition	competition	NOUN
gp-181	30	5	from	from	ADP
gp-181	30	6	the	the	DET
gp-181	30	7	platforms	platform	NOUN
gp-181	30	8	is	be	AUX
gp-181	30	9	tight	tight	ADJ
gp-181	30	10	for	for	ADP
gp-181	30	11	food	food	NOUN
gp-181	30	12	delivery	delivery	NOUN
gp-181	30	13	services	service	NOUN
gp-181	30	14	.	.	PUNCT
gp-181	31	1	in	in	ADP
gp-181	31	2	addition	addition	NOUN
gp-181	31	3	,	,	PUNCT
gp-181	31	4	these	these	DET
gp-181	31	5	three	three	NUM
gp-181	31	6	companies	company	NOUN
gp-181	31	7	provide	provide	VERB
gp-181	31	8	discounts	discount	NOUN
gp-181	31	9	or	or	CCONJ
gp-181	31	10	promos	promos	NOUN
gp-181	31	11	in	in	ADP
gp-181	31	12	the	the	DET
gp-181	31	13	form	form	NOUN
gp-181	31	14	of	of	ADP
gp-181	31	15	cash	cash	NOUN
gp-181	31	16	discounts	discount	NOUN
gp-181	31	17	or	or	CCONJ
gp-181	31	18	various	various	ADJ
gp-181	31	19	discounts	discount	NOUN
gp-181	31	20	offered	offer	VERB
gp-181	31	21	to	to	PART
gp-181	31	22	generate	generate	VERB
gp-181	31	23	consumer	consumer	NOUN
gp-181	31	24	desire	desire	NOUN
gp-181	31	25	to	to	PART
gp-181	31	26	use	use	VERB
gp-181	31	27	their	their	PRON
gp-181	31	28	services	service	NOUN
gp-181	31	29	.	.	PUNCT
gp-181	32	1	gofood	gofood	NOUN
gp-181	32	2	has	have	AUX
gp-181	32	3	become	become	VERB
gp-181	32	4	important	important	ADJ
gp-181	32	5	to	to	ADP
gp-181	32	6	people	people	NOUN
gp-181	32	7	's	's	PART
gp-181	32	8	lifestyles	lifestyle	NOUN
gp-181	32	9	,	,	PUNCT
gp-181	32	10	especially	especially	ADV
gp-181	32	11	in	in	ADP
gp-181	32	12	big	big	ADJ
gp-181	32	13	cities	city	NOUN
gp-181	32	14	like	like	ADP
gp-181	32	15	yogyakarta	yogyakarta	PROPN
gp-181	32	16	.	.	PUNCT
gp-181	33	1	the	the	DET
gp-181	33	2	use	use	NOUN
gp-181	33	3	of	of	ADP
gp-181	33	4	this	this	DET
gp-181	33	5	delivery	delivery	NOUN
gp-181	33	6	service	service	NOUN
gp-181	33	7	application	application	NOUN
gp-181	33	8	is	be	AUX
gp-181	33	9	dominated	dominate	VERB
gp-181	33	10	by	by	ADP
gp-181	33	11	students	student	NOUN
gp-181	33	12	,	,	PUNCT
gp-181	33	13	with	with	ADP
gp-181	33	14	a	a	DET
gp-181	33	15	percentage	percentage	NOUN
gp-181	33	16	of	of	ADP
gp-181	33	17	44.2	44.2	NUM
gp-181	33	18	%	%	NOUN
gp-181	33	19	,	,	PUNCT
gp-181	33	20	followed	follow	VERB
gp-181	33	21	by	by	ADP
gp-181	33	22	the	the	DET
gp-181	33	23	private	private	ADJ
gp-181	33	24	sector	sector	NOUN
gp-181	33	25	,	,	PUNCT
gp-181	33	26	with	with	ADP
gp-181	33	27	a	a	DET
gp-181	33	28	percentage	percentage	NOUN
gp-181	33	29	of	of	ADP
gp-181	33	30	39.5	39.5	NUM
gp-181	33	31	%	%	NOUN
gp-181	33	32	,	,	PUNCT
gp-181	33	33	the	the	DET
gp-181	33	34	self	self	NOUN
gp-181	33	35	-	-	PUNCT
gp-181	33	36	employed	employ	VERB
gp-181	33	37	10.1	10.1	NUM
gp-181	33	38	%	%	NOUN
gp-181	33	39	and	and	CCONJ
gp-181	33	40	government	government	NOUN
gp-181	33	41	employees	employee	NOUN
gp-181	33	42	6.2	6.2	NUM
gp-181	33	43	%	%	NOUN
gp-181	33	44	(	(	PUNCT
gp-181	33	45	wikara	wikara	NOUN
gp-181	33	46	&	&	CCONJ
gp-181	33	47	hidayati	hidayati	PROPN
gp-181	33	48	,	,	PUNCT
gp-181	33	49	2023b	2023b	NUM
gp-181	33	50	)	)	PUNCT
gp-181	33	51	.	.	PUNCT
gp-181	34	1	the	the	DET
gp-181	34	2	rapid	rapid	ADJ
gp-181	34	3	development	development	NOUN
gp-181	34	4	of	of	ADP
gp-181	34	5	modern	modern	ADJ
gp-181	34	6	technology	technology	NOUN
gp-181	34	7	and	and	CCONJ
gp-181	34	8	innovation	innovation	NOUN
gp-181	34	9	has	have	AUX
gp-181	34	10	made	make	VERB
gp-181	34	11	people	people	NOUN
gp-181	34	12	's	's	PART
gp-181	34	13	lives	life	NOUN
gp-181	34	14	easier	easy	ADJ
gp-181	34	15	;	;	PUNCT
gp-181	34	16	one	one	NUM
gp-181	34	17	of	of	ADP
gp-181	34	18	the	the	DET
gp-181	34	19	innovations	innovation	NOUN
gp-181	34	20	is	be	AUX
gp-181	34	21	the	the	DET
gp-181	34	22	online	online	ADJ
gp-181	34	23	food	food	NOUN
gp-181	34	24	delivery	delivery	NOUN
gp-181	34	25	service	service	NOUN
gp-181	34	26	(	(	PUNCT
gp-181	34	27	ofds	ofds	NOUN
gp-181	34	28	)	)	PUNCT
gp-181	34	29	or	or	CCONJ
gp-181	34	30	online	online	ADJ
gp-181	34	31	food	food	NOUN
gp-181	34	32	delivery	delivery	NOUN
gp-181	34	33	application	application	NOUN
gp-181	34	34	(	(	PUNCT
gp-181	34	35	prasetyo	prasetyo	NOUN
gp-181	34	36	et	et	NOUN
gp-181	34	37	al	al	PROPN
gp-181	34	38	.	.	PROPN
gp-181	34	39	,	,	PUNCT
gp-181	34	40	2021	2021	NUM
gp-181	34	41	)	)	PUNCT
gp-181	34	42	.	.	PUNCT
gp-181	35	1	food	food	NOUN
gp-181	35	2	delivery	delivery	NOUN
gp-181	35	3	applications	application	NOUN
gp-181	35	4	are	be	AUX
gp-181	35	5	highly	highly	ADV
gp-181	35	6	famous	famous	ADJ
gp-181	35	7	in	in	ADP
gp-181	35	8	various	various	ADJ
gp-181	35	9	indonesian	indonesian	ADJ
gp-181	35	10	cities	city	NOUN
gp-181	35	11	.	.	PUNCT
gp-181	36	1	users	user	NOUN
gp-181	36	2	of	of	ADP
gp-181	36	3	food	food	NOUN
gp-181	36	4	delivery	delivery	NOUN
gp-181	36	5	application	application	NOUN
gp-181	36	6	services	service	NOUN
gp-181	36	7	can	can	AUX
gp-181	36	8	change	change	VERB
gp-181	36	9	consumer	consumer	NOUN
gp-181	36	10	behaviour	behaviour	NOUN
gp-181	36	11	when	when	SCONJ
gp-181	36	12	buying	buy	VERB
gp-181	36	13	and	and	CCONJ
gp-181	36	14	selling	sell	VERB
gp-181	36	15	food	food	NOUN
gp-181	36	16	(	(	PUNCT
gp-181	36	17	hasanah	hasanah	PROPN
gp-181	36	18	&	&	CCONJ
gp-181	36	19	hargyatni	hargyatni	NOUN
gp-181	36	20	,	,	PUNCT
gp-181	36	21	2022	2022	NUM
gp-181	36	22	)	)	PUNCT
gp-181	36	23	.	.	PUNCT
gp-181	37	1	with	with	ADP
gp-181	37	2	increasing	increase	VERB
gp-181	37	3	users	user	NOUN
gp-181	37	4	,	,	PUNCT
gp-181	37	5	competition	competition	NOUN
gp-181	37	6	between	between	ADP
gp-181	37	7	service	service	NOUN
gp-181	37	8	providers	provider	NOUN
gp-181	37	9	is	be	AUX
gp-181	37	10	getting	get	VERB
gp-181	37	11	tougher	tough	ADJ
gp-181	37	12	,	,	PUNCT
gp-181	37	13	requiring	require	VERB
gp-181	37	14	each	each	DET
gp-181	37	15	company	company	NOUN
gp-181	37	16	to	to	PART
gp-181	37	17	continuously	continuously	ADV
gp-181	37	18	improve	improve	VERB
gp-181	37	19	its	its	PRON
gp-181	37	20	e	e	NOUN
gp-181	37	21	-	-	NOUN
gp-181	37	22	service	service	ADJ
gp-181	37	23	quality	quality	NOUN
gp-181	37	24	.	.	PUNCT
gp-181	38	1	good	good	ADJ
gp-181	38	2	service	service	NOUN
gp-181	38	3	quality	quality	NOUN
gp-181	38	4	includes	include	VERB
gp-181	38	5	not	not	PART
gp-181	38	6	only	only	ADV
gp-181	38	7	ease	ease	NOUN
gp-181	38	8	of	of	ADP
gp-181	38	9	use	use	NOUN
gp-181	38	10	of	of	ADP
gp-181	38	11	the	the	DET
gp-181	38	12	application	application	NOUN
gp-181	38	13	but	but	CCONJ
gp-181	38	14	also	also	ADV
gp-181	38	15	transaction	transaction	NOUN
gp-181	38	16	security	security	NOUN
gp-181	38	17	and	and	CCONJ
gp-181	38	18	delivery	delivery	NOUN
gp-181	38	19	reliability	reliability	NOUN
gp-181	38	20	.	.	PUNCT
gp-181	39	1	competitors	competitor	NOUN
gp-181	39	2	like	like	ADP
gp-181	39	3	grab	grab	NOUN
gp-181	39	4	and	and	CCONJ
gp-181	39	5	shopee	shopee	NOUN
gp-181	39	6	food	food	NOUN
gp-181	39	7	exist	exist	VERB
gp-181	39	8	in	in	ADP
gp-181	39	9	the	the	DET
gp-181	39	10	delivery	delivery	NOUN
gp-181	39	11	services	service	NOUN
gp-181	39	12	field	field	NOUN
gp-181	39	13	.	.	PUNCT
gp-181	40	1	gojek	gojek	ADJ
gp-181	40	2	and	and	CCONJ
gp-181	40	3	grab	grab	NOUN
gp-181	40	4	are	be	AUX
gp-181	40	5	online	online	ADJ
gp-181	40	6	transportation	transportation	NOUN
gp-181	40	7	service	service	NOUN
gp-181	40	8	companies	company	NOUN
gp-181	40	9	that	that	PRON
gp-181	40	10	provide	provide	VERB
gp-181	40	11	food	food	NOUN
gp-181	40	12	delivery	delivery	NOUN
gp-181	40	13	facilities	facility	NOUN
gp-181	40	14	that	that	PRON
gp-181	40	15	often	often	ADV
gp-181	40	16	compete	compete	VERB
gp-181	40	17	for	for	ADP
gp-181	40	18	market	market	NOUN
gp-181	40	19	share	share	NOUN
gp-181	40	20	(	(	PUNCT
gp-181	40	21	indratma	indratma	PROPN
gp-181	40	22	,	,	PUNCT
gp-181	40	23	2021	2021	NUM
gp-181	40	24	)	)	PUNCT
gp-181	40	25	.	.	PUNCT
gp-181	41	1	the	the	DET
gp-181	41	2	increasing	increase	VERB
gp-181	41	3	number	number	NOUN
gp-181	41	4	of	of	ADP
gp-181	41	5	suppliers	supplier	NOUN
gp-181	41	6	of	of	ADP
gp-181	41	7	online	online	ADJ
gp-181	41	8	food	food	NOUN
gp-181	41	9	ordering	ordering	NOUN
gp-181	41	10	services	service	NOUN
gp-181	41	11	certainly	certainly	ADV
gp-181	41	12	affects	affect	VERB
gp-181	41	13	the	the	DET
gp-181	41	14	increasingly	increasingly	ADV
gp-181	41	15	fierce	fierce	ADJ
gp-181	41	16	competition	competition	NOUN
gp-181	41	17	.	.	PUNCT
gp-181	42	1	consumers	consumer	NOUN
gp-181	42	2	certainly	certainly	ADV
gp-181	42	3	buy	buy	VERB
gp-181	42	4	alternative	alternative	ADJ
gp-181	42	5	online	online	ADJ
gp-181	42	6	facilities	facility	NOUN
gp-181	42	7	according	accord	VERB
gp-181	42	8	to	to	ADP
gp-181	42	9	their	their	PRON
gp-181	42	10	needs	need	NOUN
gp-181	42	11	.	.	PUNCT
gp-181	43	1	american	american	ADJ
gp-181	43	2	journal	journal	PROPN
gp-181	43	3	of	of	ADP
gp-181	43	4	economic	economic	ADJ
gp-181	43	5	and	and	CCONJ
gp-181	43	6	management	management	NOUN
gp-181	43	7	business	business	NOUN
gp-181	43	8	vol	vol	NOUN
gp-181	43	9	.	.	PROPN
gp-181	44	1	3	3	NUM
gp-181	44	2	no	no	NOUN
gp-181	44	3	.	.	NOUN
gp-181	44	4	2	2	NUM
gp-181	44	5	february	february	NOUN
gp-181	44	6	2025	2025	NUM
gp-181	44	7	184	184	NUM
gp-181	44	8	figure	figure	NOUN
gp-181	44	9	1	1	NUM
gp-181	44	10	.	.	PUNCT
gp-181	44	11	online	online	ADJ
gp-181	44	12	food	food	PROPN
gp-181	44	13	delivery	delivery	PROPN
gp-181	44	14	chart	chart	NOUN
gp-181	44	15	source	source	NOUN
gp-181	44	16	:	:	PUNCT
gp-181	44	17	momentum	momentum	NOUN
gp-181	44	18	works	work	NOUN
gp-181	44	19	(	(	PUNCT
gp-181	44	20	2024	2024	NUM
gp-181	44	21	)	)	PUNCT
gp-181	44	22	based	base	VERB
gp-181	44	23	on	on	ADP
gp-181	44	24	the	the	DET
gp-181	44	25	momentum	momentum	NOUN
gp-181	44	26	works	work	NOUN
gp-181	44	27	report	report	NOUN
gp-181	44	28	,	,	PUNCT
gp-181	44	29	the	the	DET
gp-181	44	30	gross	gross	ADJ
gp-181	44	31	merchant	merchant	NOUN
gp-181	44	32	value	value	NOUN
gp-181	44	33	(	(	PUNCT
gp-181	44	34	gmv	gmv	PROPN
gp-181	44	35	)	)	PUNCT
gp-181	44	36	of	of	ADP
gp-181	44	37	these	these	DET
gp-181	44	38	services	service	NOUN
gp-181	44	39	in	in	ADP
gp-181	44	40	indonesia	indonesia	PROPN
gp-181	44	41	reached	reach	VERB
gp-181	44	42	us$4.6	us$4.6	NOUN
gp-181	44	43	billion	billion	NUM
gp-181	44	44	or	or	CCONJ
gp-181	44	45	around	around	ADP
gp-181	44	46	rp	rp	NOUN
gp-181	44	47	72.12	72.12	NUM
gp-181	44	48	trillion	trillion	NUM
gp-181	44	49	in	in	ADP
gp-181	44	50	2022	2022	NUM
gp-181	44	51	(	(	PUNCT
gp-181	44	52	exchange	exchange	NOUN
gp-181	44	53	rate	rate	NOUN
gp-181	44	54	of	of	ADP
gp-181	44	55	rp	rp	NOUN
gp-181	44	56	15,680	15,680	NUM
gp-181	44	57	/	/	SYM
gp-181	44	58	us$	us$	NOUN
gp-181	44	59	)	)	PUNCT
gp-181	44	60	.	.	PUNCT
gp-181	45	1	the	the	DET
gp-181	45	2	transaction	transaction	NOUN
gp-181	45	3	value	value	NOUN
gp-181	45	4	is	be	AUX
gp-181	45	5	equivalent	equivalent	ADJ
gp-181	45	6	to	to	ADP
gp-181	45	7	26.9	26.9	NUM
gp-181	45	8	%	%	NOUN
gp-181	45	9	of	of	ADP
gp-181	45	10	the	the	DET
gp-181	45	11	total	total	ADJ
gp-181	45	12	gmv	gmv	NOUN
gp-181	45	13	of	of	ADP
gp-181	45	14	delivery	delivery	NOUN
gp-181	45	15	services	service	NOUN
gp-181	45	16	in	in	ADP
gp-181	45	17	southeast	southeast	PROPN
gp-181	45	18	asia	asia	PROPN
gp-181	45	19	,	,	PUNCT
gp-181	45	20	which	which	PRON
gp-181	45	21	reached	reach	VERB
gp-181	45	22	us$7.1	us$7.1	ADV
gp-181	45	23	billion	billion	NUM
gp-181	45	24	in	in	ADP
gp-181	45	25	2023	2023	NUM
gp-181	45	26	.	.	PUNCT
gp-181	46	1	grab	grab	NOUN
gp-181	46	2	is	be	AUX
gp-181	46	3	indonesia	indonesia	PROPN
gp-181	46	4	's	's	PART
gp-181	46	5	largest	large	ADJ
gp-181	46	6	delivery	delivery	NOUN
gp-181	46	7	service	service	NOUN
gp-181	46	8	provider	provider	NOUN
gp-181	46	9	at	at	ADP
gp-181	46	10	50	50	NUM
gp-181	46	11	%	%	NOUN
gp-181	46	12	,	,	PUNCT
gp-181	46	13	followed	follow	VERB
gp-181	46	14	by	by	ADP
gp-181	46	15	go	go	NOUN
gp-181	46	16	-	-	PUNCT
gp-181	46	17	food	food	NOUN
gp-181	46	18	at	at	ADP
gp-181	46	19	38	38	NUM
gp-181	46	20	%	%	NOUN
gp-181	46	21	and	and	CCONJ
gp-181	46	22	shopeefood	shopeefood	NOUN
gp-181	46	23	at	at	ADP
gp-181	46	24	5	5	NUM
gp-181	46	25	%	%	NOUN
gp-181	46	26	.	.	PUNCT
gp-181	47	1	from	from	ADP
gp-181	47	2	this	this	DET
gp-181	47	3	data	data	NOUN
gp-181	47	4	,	,	PUNCT
gp-181	47	5	it	it	PRON
gp-181	47	6	can	can	AUX
gp-181	47	7	be	be	AUX
gp-181	47	8	concluded	conclude	VERB
gp-181	47	9	that	that	SCONJ
gp-181	47	10	delivery	delivery	NOUN
gp-181	47	11	services	service	NOUN
gp-181	47	12	significantly	significantly	ADV
gp-181	47	13	influence	influence	VERB
gp-181	47	14	indonesia	indonesia	PROPN
gp-181	47	15	's	's	PART
gp-181	47	16	economy	economy	NOUN
gp-181	47	17	.	.	PUNCT
gp-181	48	1	gofood	gofood	NOUN
gp-181	48	2	faces	face	VERB
gp-181	48	3	problems	problem	NOUN
gp-181	48	4	regarding	regard	VERB
gp-181	48	5	consumer	consumer	NOUN
gp-181	48	6	complaints	complaint	NOUN
gp-181	48	7	about	about	ADP
gp-181	48	8	service	service	NOUN
gp-181	48	9	quality	quality	NOUN
gp-181	48	10	,	,	PUNCT
gp-181	48	11	such	such	ADJ
gp-181	48	12	as	as	ADP
gp-181	48	13	with	with	ADP
gp-181	48	14	order	order	NOUN
gp-181	48	15	accuracy	accuracy	NOUN
gp-181	48	16	and	and	CCONJ
gp-181	48	17	delivery	delivery	NOUN
gp-181	48	18	times	time	NOUN
gp-181	48	19	,	,	PUNCT
gp-181	48	20	which	which	PRON
gp-181	48	21	can	can	AUX
gp-181	48	22	reduce	reduce	VERB
gp-181	48	23	customer	customer	NOUN
gp-181	48	24	satisfaction	satisfaction	NOUN
gp-181	48	25	(	(	PUNCT
gp-181	48	26	sa'adah	sa'adah	PROPN
gp-181	48	27	,	,	PUNCT
gp-181	48	28	2020	2020	NUM
gp-181	48	29	)	)	PUNCT
gp-181	48	30	.	.	PUNCT
gp-181	49	1	meanwhile	meanwhile	ADV
gp-181	49	2	,	,	PUNCT
gp-181	49	3	intense	intense	ADJ
gp-181	49	4	competition	competition	NOUN
gp-181	49	5	from	from	ADP
gp-181	49	6	other	other	ADJ
gp-181	49	7	platforms	platform	NOUN
gp-181	49	8	,	,	PUNCT
gp-181	49	9	such	such	ADJ
gp-181	49	10	as	as	ADP
gp-181	49	11	grabfood	grabfood	NOUN
gp-181	49	12	and	and	CCONJ
gp-181	49	13	shopeefood	shopeefood	NOUN
gp-181	49	14	,	,	PUNCT
gp-181	49	15	requires	require	VERB
gp-181	49	16	gofood	gofood	NOUN
gp-181	49	17	to	to	PART
gp-181	49	18	offer	offer	VERB
gp-181	49	19	competitive	competitive	ADJ
gp-181	49	20	value	value	NOUN
gp-181	49	21	.	.	PUNCT
gp-181	50	1	in	in	ADP
gp-181	50	2	addition	addition	NOUN
gp-181	50	3	,	,	PUNCT
gp-181	50	4	the	the	DET
gp-181	50	5	customer	customer	NOUN
gp-181	50	6	value	value	NOUN
gp-181	50	7	and	and	CCONJ
gp-181	50	8	action	action	NOUN
gp-181	50	9	gap	gap	NOUN
gp-181	50	10	shows	show	VERB
gp-181	50	11	that	that	SCONJ
gp-181	50	12	despite	despite	SCONJ
gp-181	50	13	having	have	VERB
gp-181	50	14	a	a	DET
gp-181	50	15	positive	positive	ADJ
gp-181	50	16	attitude	attitude	NOUN
gp-181	50	17	,	,	PUNCT
gp-181	50	18	customers	customer	NOUN
gp-181	50	19	do	do	AUX
gp-181	50	20	not	not	PART
gp-181	50	21	use	use	VERB
gp-181	50	22	the	the	DET
gp-181	50	23	service	service	NOUN
gp-181	50	24	due	due	ADP
gp-181	50	25	to	to	ADP
gp-181	50	26	cost	cost	NOUN
gp-181	50	27	or	or	CCONJ
gp-181	50	28	competitor	competitor	NOUN
gp-181	50	29	promotions	promotion	NOUN
gp-181	50	30	.	.	PUNCT
gp-181	51	1	this	this	DET
gp-181	51	2	customer	customer	NOUN
gp-181	51	3	trust	trust	NOUN
gp-181	51	4	can	can	AUX
gp-181	51	5	be	be	AUX
gp-181	51	6	problematic	problematic	ADJ
gp-181	51	7	if	if	SCONJ
gp-181	51	8	there	there	PRON
gp-181	51	9	are	be	VERB
gp-181	51	10	disruptions	disruption	NOUN
gp-181	51	11	to	to	ADP
gp-181	51	12	payment	payment	NOUN
gp-181	51	13	security	security	NOUN
gp-181	51	14	,	,	PUNCT
gp-181	51	15	such	such	ADJ
gp-181	51	16	as	as	ADP
gp-181	51	17	a	a	DET
gp-181	51	18	refund	refund	NOUN
gp-181	51	19	process	process	NOUN
gp-181	51	20	that	that	PRON
gp-181	51	21	takes	take	VERB
gp-181	51	22	too	too	ADV
gp-181	51	23	long	long	ADJ
gp-181	51	24	,	,	PUNCT
gp-181	51	25	price	price	NOUN
gp-181	51	26	transparency	transparency	NOUN
gp-181	51	27	,	,	PUNCT
gp-181	51	28	and	and	CCONJ
gp-181	51	29	app	app	PROPN
gp-181	51	30	information	information	NOUN
gp-181	51	31	accuracy	accuracy	NOUN
gp-181	51	32	.	.	PUNCT
gp-181	52	1	adjustments	adjustment	NOUN
gp-181	52	2	to	to	ADP
gp-181	52	3	policies	policy	NOUN
gp-181	52	4	or	or	CCONJ
gp-181	52	5	app	app	NOUN
gp-181	52	6	features	feature	NOUN
gp-181	52	7	require	require	VERB
gp-181	52	8	effective	effective	ADJ
gp-181	52	9	communication	communication	NOUN
gp-181	52	10	strategies	strategy	NOUN
gp-181	52	11	and	and	CCONJ
gp-181	52	12	incentives	incentive	NOUN
gp-181	52	13	to	to	PART
gp-181	52	14	maintain	maintain	VERB
gp-181	52	15	customer	customer	NOUN
gp-181	52	16	loyalty	loyalty	NOUN
gp-181	52	17	.	.	PUNCT
gp-181	53	1	online	online	ADJ
gp-181	53	2	delivery	delivery	NOUN
gp-181	53	3	food	food	NOUN
gp-181	53	4	ordering	ordering	NOUN
gp-181	53	5	service	service	NOUN
gp-181	53	6	gofood	gofood	NOUN
gp-181	53	7	has	have	VERB
gp-181	53	8	a	a	DET
gp-181	53	9	challenge	challenge	NOUN
gp-181	53	10	in	in	ADP
gp-181	53	11	maintaining	maintain	VERB
gp-181	53	12	e	e	NOUN
gp-181	53	13	-	-	NOUN
gp-181	53	14	service	service	ADJ
gp-181	53	15	quality	quality	NOUN
gp-181	53	16	.	.	PUNCT
gp-181	54	1	customers	customer	NOUN
gp-181	54	2	demand	demand	VERB
gp-181	54	3	a	a	DET
gp-181	54	4	digital	digital	ADJ
gp-181	54	5	experience	experience	NOUN
gp-181	54	6	that	that	PRON
gp-181	54	7	is	be	AUX
gp-181	54	8	responsive	responsive	ADJ
gp-181	54	9	,	,	PUNCT
gp-181	54	10	secure	secure	ADJ
gp-181	54	11	and	and	CCONJ
gp-181	54	12	easy	easy	ADJ
gp-181	54	13	to	to	PART
gp-181	54	14	use	use	VERB
gp-181	54	15	.	.	PUNCT
gp-181	55	1	several	several	ADJ
gp-181	55	2	complaints	complaint	NOUN
gp-181	55	3	related	relate	VERB
gp-181	55	4	to	to	ADP
gp-181	55	5	delivery	delivery	NOUN
gp-181	55	6	timeliness	timeliness	NOUN
gp-181	55	7	,	,	PUNCT
gp-181	55	8	errors	error	NOUN
gp-181	55	9	in	in	ADP
gp-181	55	10	the	the	DET
gp-181	55	11	ordering	ordering	NOUN
gp-181	55	12	process	process	NOUN
gp-181	55	13	,	,	PUNCT
gp-181	55	14	and	and	CCONJ
gp-181	55	15	app	app	NOUN
gp-181	55	16	navigation	navigation	NOUN
gp-181	55	17	experience	experience	NOUN
gp-181	55	18	have	have	AUX
gp-181	55	19	been	be	AUX
gp-181	55	20	recurring	recur	VERB
gp-181	55	21	issues	issue	NOUN
gp-181	55	22	.	.	PUNCT
gp-181	56	1	differences	difference	NOUN
gp-181	56	2	in	in	ADP
gp-181	56	3	service	service	NOUN
gp-181	56	4	quality	quality	NOUN
gp-181	56	5	between	between	ADP
gp-181	56	6	restaurant	restaurant	NOUN
gp-181	56	7	partners	partner	NOUN
gp-181	56	8	and	and	CCONJ
gp-181	56	9	drivers	driver	NOUN
gp-181	56	10	can	can	AUX
gp-181	56	11	create	create	VERB
gp-181	56	12	an	an	DET
gp-181	56	13	inconsistent	inconsistent	ADJ
gp-181	56	14	experience	experience	NOUN
gp-181	56	15	,	,	PUNCT
gp-181	56	16	which	which	PRON
gp-181	56	17	is	be	AUX
gp-181	56	18	further	far	ADV
gp-181	56	19	exacerbated	exacerbate	VERB
gp-181	56	20	by	by	ADP
gp-181	56	21	limitations	limitation	NOUN
gp-181	56	22	in	in	ADP
gp-181	56	23	handling	handle	VERB
gp-181	56	24	customer	customer	NOUN
gp-181	56	25	complaints	complaint	NOUN
gp-181	56	26	efficiently	efficiently	ADV
gp-181	56	27	(	(	PUNCT
gp-181	56	28	gustiawan	gustiawan	PROPN
gp-181	56	29	,	,	PUNCT
gp-181	56	30	2024	2024	NUM
gp-181	56	31	)	)	PUNCT
gp-181	56	32	.	.	PUNCT
gp-181	57	1	this	this	DET
gp-181	57	2	phenomenon	phenomenon	NOUN
gp-181	57	3	suggests	suggest	VERB
gp-181	57	4	that	that	SCONJ
gp-181	57	5	low	low	ADJ
gp-181	57	6	e	e	NOUN
gp-181	57	7	-	-	NOUN
gp-181	57	8	service	service	ADJ
gp-181	57	9	quality	quality	NOUN
gp-181	57	10	can	can	AUX
gp-181	57	11	directly	directly	ADV
gp-181	57	12	impact	impact	VERB
gp-181	57	13	decreasing	decrease	VERB
gp-181	57	14	customer	customer	NOUN
gp-181	57	15	satisfaction	satisfaction	NOUN
gp-181	57	16	and	and	CCONJ
gp-181	57	17	loyalty	loyalty	NOUN
gp-181	57	18	to	to	ADP
gp-181	57	19	the	the	DET
gp-181	57	20	gofood	gofood	NOUN
gp-181	57	21	platform	platform	NOUN
gp-181	57	22	.	.	PUNCT
gp-181	58	1	apdariza	apdariza	PROPN
gp-181	58	2	alfrida	alfrida	PROPN
gp-181	58	3	yumarnis	yumarnis	PROPN
gp-181	58	4	,	,	PUNCT
gp-181	58	5	mohamad	mohamad	PROPN
gp-181	58	6	irhas	irhas	PROPN
gp-181	58	7	effendi	effendi	PROPN
gp-181	58	8	,	,	PUNCT
gp-181	58	9	widhy	widhy	PROPN
gp-181	58	10	tri	tri	NOUN
gp-181	58	11	astuti	astuti	NOUN
gp-181	58	12	185	185	NUM
gp-181	58	13	e	e	NOUN
gp-181	58	14	-	-	NOUN
gp-181	58	15	service	service	ADJ
gp-181	58	16	quality	quality	NOUN
gp-181	58	17	refers	refer	VERB
gp-181	58	18	to	to	ADP
gp-181	58	19	the	the	DET
gp-181	58	20	quality	quality	NOUN
gp-181	58	21	of	of	ADP
gp-181	58	22	electronic	electronic	ADJ
gp-181	58	23	services	service	NOUN
gp-181	58	24	that	that	PRON
gp-181	58	25	affect	affect	VERB
gp-181	58	26	customer	customer	NOUN
gp-181	58	27	satisfaction	satisfaction	NOUN
gp-181	58	28	.	.	PUNCT
gp-181	59	1	according	accord	VERB
gp-181	59	2	to	to	ADP
gp-181	59	3	parasuraman	parasuraman	NOUN
gp-181	59	4	et	et	PROPN
gp-181	59	5	al	al	PROPN
gp-181	59	6	.	.	PUNCT
gp-181	60	1	(	(	PUNCT
gp-181	60	2	2005	2005	NUM
gp-181	60	3	)	)	PUNCT
gp-181	60	4	,	,	PUNCT
gp-181	60	5	high	high	ADJ
gp-181	60	6	-	-	PUNCT
gp-181	60	7	quality	quality	NOUN
gp-181	60	8	digital	digital	ADJ
gp-181	60	9	services	service	NOUN
gp-181	60	10	improve	improve	VERB
gp-181	60	11	customer	customer	NOUN
gp-181	60	12	experience	experience	NOUN
gp-181	60	13	and	and	CCONJ
gp-181	60	14	foster	foster	ADJ
gp-181	60	15	loyalty	loyalty	NOUN
gp-181	60	16	to	to	ADP
gp-181	60	17	the	the	DET
gp-181	60	18	platform	platform	NOUN
gp-181	60	19	.	.	PUNCT
gp-181	61	1	in	in	ADP
gp-181	61	2	online	online	ADJ
gp-181	61	3	food	food	NOUN
gp-181	61	4	delivery	delivery	NOUN
gp-181	61	5	services	service	NOUN
gp-181	61	6	,	,	PUNCT
gp-181	61	7	speed	speed	NOUN
gp-181	61	8	,	,	PUNCT
gp-181	61	9	reliability	reliability	NOUN
gp-181	61	10	,	,	PUNCT
gp-181	61	11	and	and	CCONJ
gp-181	61	12	ease	ease	NOUN
gp-181	61	13	of	of	ADP
gp-181	61	14	use	use	NOUN
gp-181	61	15	determine	determine	VERB
gp-181	61	16	customer	customer	NOUN
gp-181	61	17	satisfaction	satisfaction	NOUN
gp-181	61	18	.	.	PUNCT
gp-181	62	1	high	high	ADJ
gp-181	62	2	service	service	NOUN
gp-181	62	3	quality	quality	NOUN
gp-181	62	4	ensures	ensure	VERB
gp-181	62	5	smooth	smooth	ADJ
gp-181	62	6	transactions	transaction	NOUN
gp-181	62	7	,	,	PUNCT
gp-181	62	8	minimizes	minimize	NOUN
gp-181	62	9	errors	error	NOUN
gp-181	62	10	,	,	PUNCT
gp-181	62	11	and	and	CCONJ
gp-181	62	12	enhances	enhance	VERB
gp-181	62	13	overall	overall	ADJ
gp-181	62	14	customer	customer	NOUN
gp-181	62	15	experience	experience	NOUN
gp-181	62	16	,	,	PUNCT
gp-181	62	17	ultimately	ultimately	ADV
gp-181	62	18	leading	lead	VERB
gp-181	62	19	to	to	ADP
gp-181	62	20	higher	high	ADJ
gp-181	62	21	loyalty	loyalty	NOUN
gp-181	62	22	.	.	PUNCT
gp-181	63	1	e	e	X
gp-181	63	2	-	-	NOUN
gp-181	63	3	trust	trust	NOUN
gp-181	63	4	directly	directly	ADV
gp-181	63	5	affects	affect	VERB
gp-181	63	6	e	e	NOUN
gp-181	63	7	-	-	NOUN
gp-181	63	8	satisfaction	satisfaction	NOUN
gp-181	63	9	and	and	CCONJ
gp-181	63	10	customer	customer	NOUN
gp-181	63	11	e	e	NOUN
gp-181	63	12	-	-	NOUN
gp-181	63	13	loyalty	loyalty	NOUN
gp-181	63	14	.	.	PUNCT
gp-181	64	1	according	accord	VERB
gp-181	64	2	to	to	ADP
gp-181	64	3	suariedewi	suariedewi	NOUN
gp-181	64	4	(	(	PUNCT
gp-181	64	5	2020	2020	NUM
gp-181	64	6	)	)	PUNCT
gp-181	64	7	,	,	PUNCT
gp-181	64	8	customers	customer	NOUN
gp-181	64	9	will	will	AUX
gp-181	64	10	feel	feel	VERB
gp-181	64	11	satisfied	satisfied	ADJ
gp-181	64	12	with	with	ADP
gp-181	64	13	banking	banking	NOUN
gp-181	64	14	product	product	NOUN
gp-181	64	15	services	service	NOUN
gp-181	64	16	if	if	SCONJ
gp-181	64	17	the	the	DET
gp-181	64	18	products	product	NOUN
gp-181	64	19	used	use	VERB
gp-181	64	20	match	match	NOUN
gp-181	64	21	customer	customer	NOUN
gp-181	64	22	expectations	expectation	NOUN
gp-181	64	23	or	or	CCONJ
gp-181	64	24	expectations	expectation	NOUN
gp-181	64	25	.	.	PUNCT
gp-181	65	1	customer	customer	NOUN
gp-181	65	2	expectations	expectation	NOUN
gp-181	65	3	will	will	AUX
gp-181	65	4	increase	increase	VERB
gp-181	65	5	along	along	ADV
gp-181	65	6	with	with	ADP
gp-181	65	7	customer	customer	NOUN
gp-181	65	8	trust	trust	NOUN
gp-181	65	9	in	in	ADP
gp-181	65	10	the	the	DET
gp-181	65	11	increasing	increase	VERB
gp-181	65	12	sense	sense	NOUN
gp-181	65	13	of	of	ADP
gp-181	65	14	trust	trust	NOUN
gp-181	65	15	in	in	ADP
gp-181	65	16	the	the	DET
gp-181	65	17	features	feature	NOUN
gp-181	65	18	used	use	VERB
gp-181	65	19	.	.	PUNCT
gp-181	66	1	customers	customer	NOUN
gp-181	66	2	will	will	AUX
gp-181	66	3	be	be	AUX
gp-181	66	4	loyal	loyal	ADJ
gp-181	66	5	to	to	ADP
gp-181	66	6	the	the	DET
gp-181	66	7	offered	offer	VERB
gp-181	66	8	features	feature	NOUN
gp-181	66	9	if	if	SCONJ
gp-181	66	10	the	the	DET
gp-181	66	11	product	product	NOUN
gp-181	66	12	exceeds	exceed	VERB
gp-181	66	13	expectations	expectation	NOUN
gp-181	66	14	.	.	PUNCT
gp-181	67	1	customers	customer	NOUN
gp-181	67	2	will	will	AUX
gp-181	67	3	leave	leave	VERB
gp-181	67	4	positive	positive	ADJ
gp-181	67	5	reviews	review	NOUN
gp-181	67	6	if	if	SCONJ
gp-181	67	7	they	they	PRON
gp-181	67	8	are	be	AUX
gp-181	67	9	satisfied	satisfied	ADJ
gp-181	67	10	with	with	ADP
gp-181	67	11	the	the	DET
gp-181	67	12	features	feature	NOUN
gp-181	67	13	provided	provide	VERB
gp-181	67	14	.	.	PUNCT
gp-181	68	1	e	e	X
gp-181	68	2	-	-	NOUN
gp-181	68	3	trust	trust	NOUN
gp-181	68	4	has	have	VERB
gp-181	68	5	a	a	DET
gp-181	68	6	role	role	NOUN
gp-181	68	7	in	in	ADP
gp-181	68	8	digital	digital	NOUN
gp-181	68	9	-	-	PUNCT
gp-181	68	10	based	base	VERB
gp-181	68	11	platforms	platform	NOUN
gp-181	68	12	such	such	ADJ
gp-181	68	13	as	as	ADP
gp-181	68	14	gofood	gofood	NOUN
gp-181	68	15	,	,	PUNCT
gp-181	68	16	especially	especially	ADV
gp-181	68	17	in	in	ADP
gp-181	68	18	financial	financial	ADJ
gp-181	68	19	transactions	transaction	NOUN
gp-181	68	20	,	,	PUNCT
gp-181	68	21	customer	customer	NOUN
gp-181	68	22	data	datum	NOUN
gp-181	68	23	security	security	NOUN
gp-181	68	24	,	,	PUNCT
gp-181	68	25	and	and	CCONJ
gp-181	68	26	application	application	NOUN
gp-181	68	27	service	service	NOUN
gp-181	68	28	integrity	integrity	NOUN
gp-181	68	29	.	.	PUNCT
gp-181	69	1	frequent	frequent	ADJ
gp-181	69	2	issues	issue	NOUN
gp-181	69	3	with	with	ADP
gp-181	69	4	personal	personal	ADJ
gp-181	69	5	data	datum	NOUN
gp-181	69	6	security	security	NOUN
gp-181	69	7	and	and	CCONJ
gp-181	69	8	misuse	misuse	NOUN
gp-181	69	9	of	of	ADP
gp-181	69	10	customer	customer	NOUN
gp-181	69	11	data	datum	NOUN
gp-181	69	12	for	for	ADP
gp-181	69	13	marketing	marketing	NOUN
gp-181	69	14	purposes	purpose	NOUN
gp-181	69	15	without	without	ADP
gp-181	69	16	customer	customer	NOUN
gp-181	69	17	consent	consent	NOUN
gp-181	69	18	can	can	AUX
gp-181	69	19	lead	lead	VERB
gp-181	69	20	to	to	ADP
gp-181	69	21	decreased	decrease	VERB
gp-181	69	22	trust	trust	NOUN
gp-181	69	23	.	.	PUNCT
gp-181	70	1	customers	customer	NOUN
gp-181	70	2	often	often	ADV
gp-181	70	3	feel	feel	VERB
gp-181	70	4	annoyed	annoyed	ADJ
gp-181	70	5	or	or	CCONJ
gp-181	70	6	lose	lose	VERB
gp-181	70	7	trust	trust	NOUN
gp-181	70	8	when	when	SCONJ
gp-181	70	9	they	they	PRON
gp-181	70	10	receive	receive	VERB
gp-181	70	11	irrelevant	irrelevant	ADJ
gp-181	70	12	advertisements	advertisement	NOUN
gp-181	70	13	or	or	CCONJ
gp-181	70	14	promotions	promotion	NOUN
gp-181	70	15	after	after	ADP
gp-181	70	16	using	use	VERB
gp-181	70	17	the	the	DET
gp-181	70	18	app	app	NOUN
gp-181	70	19	.	.	PUNCT
gp-181	71	1	in	in	ADP
gp-181	71	2	addition	addition	NOUN
gp-181	71	3	,	,	PUNCT
gp-181	71	4	issues	issue	NOUN
gp-181	71	5	such	such	ADJ
gp-181	71	6	as	as	ADP
gp-181	71	7	platform	platform	NOUN
gp-181	71	8	failure	failure	NOUN
gp-181	71	9	to	to	PART
gp-181	71	10	handle	handle	VERB
gp-181	71	11	problematic	problematic	ADJ
gp-181	71	12	transactions	transaction	NOUN
gp-181	71	13	and	and	CCONJ
gp-181	71	14	order	order	NOUN
gp-181	71	15	cancellations	cancellation	NOUN
gp-181	71	16	without	without	ADP
gp-181	71	17	prompt	prompt	ADJ
gp-181	71	18	or	or	CCONJ
gp-181	71	19	transparent	transparent	ADJ
gp-181	71	20	refunds	refund	NOUN
gp-181	71	21	can	can	AUX
gp-181	71	22	create	create	VERB
gp-181	71	23	the	the	DET
gp-181	71	24	perception	perception	NOUN
gp-181	71	25	that	that	SCONJ
gp-181	71	26	the	the	DET
gp-181	71	27	platform	platform	NOUN
gp-181	71	28	lacks	lack	VERB
gp-181	71	29	integrity	integrity	NOUN
gp-181	71	30	or	or	CCONJ
gp-181	71	31	reliable	reliable	ADJ
gp-181	71	32	systems	system	NOUN
gp-181	71	33	.	.	PUNCT
gp-181	72	1	according	accord	VERB
gp-181	72	2	to	to	ADP
gp-181	72	3	mcknight	mcknight	PROPN
gp-181	72	4	et	et	PROPN
gp-181	72	5	al	al	PROPN
gp-181	72	6	.	.	PROPN
gp-181	73	1	(	(	PUNCT
gp-181	73	2	2002	2002	NUM
gp-181	73	3	)	)	PUNCT
gp-181	73	4	,	,	PUNCT
gp-181	73	5	trust	trust	NOUN
gp-181	73	6	consists	consist	VERB
gp-181	73	7	of	of	ADP
gp-181	73	8	belief	belief	NOUN
gp-181	73	9	in	in	ADP
gp-181	73	10	the	the	DET
gp-181	73	11	platform	platform	NOUN
gp-181	73	12	's	's	PART
gp-181	73	13	competence	competence	NOUN
gp-181	73	14	,	,	PUNCT
gp-181	73	15	integrity	integrity	NOUN
gp-181	73	16	,	,	PUNCT
gp-181	73	17	and	and	CCONJ
gp-181	73	18	goodwill	goodwill	NOUN
gp-181	73	19	,	,	PUNCT
gp-181	73	20	which	which	PRON
gp-181	73	21	is	be	AUX
gp-181	73	22	key	key	ADJ
gp-181	73	23	to	to	ADP
gp-181	73	24	building	build	VERB
gp-181	73	25	customer	customer	NOUN
gp-181	73	26	loyalty	loyalty	NOUN
gp-181	73	27	.	.	PUNCT
gp-181	74	1	however	however	ADV
gp-181	74	2	,	,	PUNCT
gp-181	74	3	distrust	distrust	NOUN
gp-181	74	4	of	of	ADP
gp-181	74	5	the	the	DET
gp-181	74	6	system	system	NOUN
gp-181	74	7	,	,	PUNCT
gp-181	74	8	such	such	ADJ
gp-181	74	9	as	as	ADP
gp-181	74	10	issues	issue	NOUN
gp-181	74	11	related	relate	VERB
gp-181	74	12	to	to	ADP
gp-181	74	13	personal	personal	ADJ
gp-181	74	14	data	datum	NOUN
gp-181	74	15	management	management	NOUN
gp-181	74	16	or	or	CCONJ
gp-181	74	17	poor	poor	ADJ
gp-181	74	18	transaction	transaction	NOUN
gp-181	74	19	handling	handling	NOUN
gp-181	74	20	,	,	PUNCT
gp-181	74	21	can	can	AUX
gp-181	74	22	reduce	reduce	VERB
gp-181	74	23	customer	customer	NOUN
gp-181	74	24	loyalty	loyalty	NOUN
gp-181	74	25	to	to	ADP
gp-181	74	26	the	the	DET
gp-181	74	27	platform	platform	NOUN
gp-181	74	28	.	.	PUNCT
gp-181	75	1	this	this	PRON
gp-181	75	2	is	be	AUX
gp-181	75	3	supported	support	VERB
gp-181	75	4	by	by	ADP
gp-181	75	5	findings	finding	NOUN
gp-181	75	6	from	from	ADP
gp-181	75	7	research	research	NOUN
gp-181	75	8	by	by	ADP
gp-181	75	9	kim	kim	PROPN
gp-181	75	10	et	et	PROPN
gp-181	75	11	al	al	PROPN
gp-181	75	12	.	.	PROPN
gp-181	76	1	(	(	PUNCT
gp-181	76	2	2024	2024	NUM
gp-181	76	3	)	)	PUNCT
gp-181	76	4	,	,	PUNCT
gp-181	76	5	which	which	PRON
gp-181	76	6	showed	show	VERB
gp-181	76	7	that	that	DET
gp-181	76	8	mistrust	mistrust	NOUN
gp-181	76	9	of	of	ADP
gp-181	76	10	the	the	DET
gp-181	76	11	system	system	NOUN
gp-181	76	12	could	could	AUX
gp-181	76	13	lead	lead	VERB
gp-181	76	14	to	to	ADP
gp-181	76	15	decreased	decrease	VERB
gp-181	76	16	customer	customer	NOUN
gp-181	76	17	satisfaction	satisfaction	NOUN
gp-181	76	18	levels	level	NOUN
gp-181	76	19	and	and	CCONJ
gp-181	76	20	loyalty	loyalty	NOUN
gp-181	76	21	to	to	ADP
gp-181	76	22	digital	digital	ADJ
gp-181	76	23	platforms	platform	NOUN
gp-181	76	24	.	.	PUNCT
gp-181	77	1	for	for	ADP
gp-181	77	2	example	example	NOUN
gp-181	77	3	,	,	PUNCT
gp-181	77	4	suppose	suppose	VERB
gp-181	77	5	customers	customer	NOUN
gp-181	77	6	feel	feel	VERB
gp-181	77	7	that	that	SCONJ
gp-181	77	8	their	their	PRON
gp-181	77	9	data	datum	NOUN
gp-181	77	10	is	be	AUX
gp-181	77	11	being	be	AUX
gp-181	77	12	used	use	VERB
gp-181	77	13	without	without	ADP
gp-181	77	14	permission	permission	NOUN
gp-181	77	15	or	or	CCONJ
gp-181	77	16	experience	experience	VERB
gp-181	77	17	sudden	sudden	ADJ
gp-181	77	18	order	order	NOUN
gp-181	77	19	cancellations	cancellation	NOUN
gp-181	77	20	without	without	ADP
gp-181	77	21	a	a	DET
gp-181	77	22	clear	clear	ADJ
gp-181	77	23	refund	refund	NOUN
gp-181	77	24	.	.	PUNCT
gp-181	78	1	in	in	ADP
gp-181	78	2	that	that	DET
gp-181	78	3	case	case	NOUN
gp-181	78	4	,	,	PUNCT
gp-181	78	5	they	they	PRON
gp-181	78	6	will	will	AUX
gp-181	78	7	feel	feel	VERB
gp-181	78	8	disrespected	disrespected	ADJ
gp-181	78	9	and	and	CCONJ
gp-181	78	10	doubt	doubt	VERB
gp-181	78	11	the	the	DET
gp-181	78	12	platform	platform	NOUN
gp-181	78	13	's	's	PART
gp-181	78	14	integrity	integrity	NOUN
gp-181	78	15	.	.	PUNCT
gp-181	79	1	in	in	ADP
gp-181	79	2	addition	addition	NOUN
gp-181	79	3	,	,	PUNCT
gp-181	79	4	reports	report	NOUN
gp-181	79	5	of	of	ADP
gp-181	79	6	cheating	cheat	VERB
gp-181	79	7	by	by	ADP
gp-181	79	8	drivers	driver	NOUN
gp-181	79	9	or	or	CCONJ
gp-181	79	10	restaurant	restaurant	NOUN
gp-181	79	11	partners	partner	NOUN
gp-181	79	12	,	,	PUNCT
gp-181	79	13	such	such	ADJ
gp-181	79	14	as	as	ADP
gp-181	79	15	manipulating	manipulate	VERB
gp-181	79	16	prices	price	NOUN
gp-181	79	17	or	or	CCONJ
gp-181	79	18	ignoring	ignore	VERB
gp-181	79	19	orders	order	NOUN
gp-181	79	20	,	,	PUNCT
gp-181	79	21	further	far	ADV
gp-181	79	22	exacerbate	exacerbate	VERB
gp-181	79	23	customer	customer	NOUN
gp-181	79	24	distrust	distrust	NOUN
gp-181	79	25	of	of	ADP
gp-181	79	26	the	the	DET
gp-181	79	27	platform	platform	NOUN
gp-181	79	28	.	.	PUNCT
gp-181	80	1	mistrust	mistrust	NOUN
gp-181	80	2	of	of	ADP
gp-181	80	3	personal	personal	ADJ
gp-181	80	4	data	datum	NOUN
gp-181	80	5	protection	protection	NOUN
gp-181	80	6	and	and	CCONJ
gp-181	80	7	payment	payment	NOUN
gp-181	80	8	systems	system	NOUN
gp-181	80	9	on	on	ADP
gp-181	80	10	digital	digital	ADJ
gp-181	80	11	platforms	platform	NOUN
gp-181	80	12	can	can	AUX
gp-181	80	13	reduce	reduce	VERB
gp-181	80	14	customer	customer	NOUN
gp-181	80	15	loyalty	loyalty	NOUN
gp-181	80	16	.	.	PUNCT
gp-181	81	1	if	if	SCONJ
gp-181	81	2	customers	customer	NOUN
gp-181	81	3	feel	feel	VERB
gp-181	81	4	that	that	SCONJ
gp-181	81	5	the	the	DET
gp-181	81	6	platform	platform	NOUN
gp-181	81	7	does	do	AUX
gp-181	81	8	not	not	PART
gp-181	81	9	have	have	VERB
gp-181	81	10	enough	enough	ADJ
gp-181	81	11	oversight	oversight	NOUN
gp-181	81	12	of	of	ADP
gp-181	81	13	drivers	driver	NOUN
gp-181	81	14	or	or	CCONJ
gp-181	81	15	restaurant	restaurant	NOUN
gp-181	81	16	partners	partner	NOUN
gp-181	81	17	or	or	CCONJ
gp-181	81	18	that	that	SCONJ
gp-181	81	19	the	the	DET
gp-181	81	20	payment	payment	NOUN
gp-181	81	21	system	system	NOUN
gp-181	81	22	is	be	AUX
gp-181	81	23	not	not	PART
gp-181	81	24	secure	secure	ADJ
gp-181	81	25	,	,	PUNCT
gp-181	81	26	they	they	PRON
gp-181	81	27	are	be	AUX
gp-181	81	28	more	more	ADV
gp-181	81	29	likely	likely	ADJ
gp-181	81	30	to	to	PART
gp-181	81	31	leave	leave	VERB
gp-181	81	32	the	the	DET
gp-181	81	33	platform	platform	NOUN
gp-181	81	34	and	and	CCONJ
gp-181	81	35	switch	switch	VERB
gp-181	81	36	to	to	ADP
gp-181	81	37	a	a	DET
gp-181	81	38	more	more	ADV
gp-181	81	39	trustworthy	trustworthy	ADJ
gp-181	81	40	competitor	competitor	NOUN
gp-181	81	41	.	.	PUNCT
gp-181	82	1	satisfaction	satisfaction	NOUN
gp-181	82	2	in	in	ADP
gp-181	82	3	the	the	DET
gp-181	82	4	context	context	NOUN
gp-181	82	5	of	of	ADP
gp-181	82	6	service	service	NOUN
gp-181	82	7	customer	customer	NOUN
gp-181	82	8	satisfaction	satisfaction	NOUN
gp-181	82	9	is	be	AUX
gp-181	82	10	a	a	DET
gp-181	82	11	key	key	ADJ
gp-181	82	12	factor	factor	NOUN
gp-181	82	13	affecting	affect	VERB
gp-181	82	14	service	service	NOUN
gp-181	82	15	loyalty	loyalty	NOUN
gp-181	82	16	(	(	PUNCT
gp-181	82	17	raza	raza	NOUN
gp-181	82	18	et	et	PROPN
gp-181	82	19	al	al	PROPN
gp-181	82	20	.	.	PROPN
gp-181	82	21	,	,	PUNCT
gp-181	82	22	2020	2020	NUM
gp-181	82	23	)	)	PUNCT
gp-181	82	24	.	.	PUNCT
gp-181	83	1	customer	customer	NOUN
gp-181	83	2	satisfaction	satisfaction	NOUN
gp-181	83	3	can	can	AUX
gp-181	83	4	generate	generate	VERB
gp-181	83	5	loyalty	loyalty	NOUN
gp-181	83	6	,	,	PUNCT
gp-181	83	7	and	and	CCONJ
gp-181	83	8	loyal	loyal	ADJ
gp-181	83	9	customers	customer	NOUN
gp-181	83	10	can	can	AUX
gp-181	83	11	place	place	VERB
gp-181	83	12	repeat	repeat	NOUN
gp-181	83	13	orders	order	NOUN
gp-181	83	14	.	.	PUNCT
gp-181	84	1	a	a	DET
gp-181	84	2	sustainable	sustainable	ADJ
gp-181	84	3	competitive	competitive	ADJ
gp-181	84	4	advantage	advantage	NOUN
gp-181	84	5	is	be	AUX
gp-181	84	6	to	to	PART
gp-181	84	7	provide	provide	VERB
gp-181	84	8	high	high	ADJ
gp-181	84	9	-	-	PUNCT
gp-181	84	10	quality	quality	NOUN
gp-181	84	11	services	service	NOUN
gp-181	84	12	that	that	PRON
gp-181	84	13	will	will	AUX
gp-181	84	14	lead	lead	VERB
gp-181	84	15	to	to	ADP
gp-181	84	16	customer	customer	NOUN
gp-181	84	17	satisfaction	satisfaction	NOUN
gp-181	84	18	.	.	PUNCT
gp-181	85	1	theoretical	theoretical	ADJ
gp-181	85	2	and	and	CCONJ
gp-181	85	3	experimental	experimental	ADJ
gp-181	85	4	studies	study	NOUN
gp-181	85	5	demonstrate	demonstrate	VERB
gp-181	85	6	the	the	DET
gp-181	85	7	superiority	superiority	NOUN
gp-181	85	8	of	of	ADP
gp-181	85	9	these	these	DET
gp-181	85	10	two	two	NUM
gp-181	85	11	concepts	concept	NOUN
gp-181	85	12	.	.	PUNCT
gp-181	86	1	thus	thus	ADV
gp-181	86	2	,	,	PUNCT
gp-181	86	3	service	service	NOUN
gp-181	86	4	quality	quality	NOUN
gp-181	86	5	and	and	CCONJ
gp-181	86	6	customer	customer	NOUN
gp-181	86	7	satisfaction	satisfaction	NOUN
gp-181	86	8	are	be	AUX
gp-181	86	9	the	the	DET
gp-181	86	10	ultimate	ultimate	ADJ
gp-181	86	11	goals	goal	NOUN
gp-181	86	12	of	of	ADP
gp-181	86	13	service	service	NOUN
gp-181	86	14	providers	provider	NOUN
gp-181	86	15	.	.	PUNCT
gp-181	87	1	american	american	ADJ
gp-181	87	2	journal	journal	PROPN
gp-181	87	3	of	of	ADP
gp-181	87	4	economic	economic	ADJ
gp-181	87	5	and	and	CCONJ
gp-181	87	6	management	management	NOUN
gp-181	87	7	business	business	NOUN
gp-181	87	8	vol	vol	NOUN
gp-181	87	9	.	.	PROPN
gp-181	88	1	3	3	NUM
gp-181	88	2	no	no	NOUN
gp-181	88	3	.	.	NOUN
gp-181	88	4	2	2	NUM
gp-181	88	5	february	february	NOUN
gp-181	88	6	2025	2025	NUM
gp-181	88	7	186	186	NUM
gp-181	88	8	e	e	NOUN
gp-181	88	9	-	-	NOUN
gp-181	88	10	satisfaction	satisfaction	NOUN
gp-181	88	11	represents	represent	VERB
gp-181	88	12	the	the	DET
gp-181	88	13	degree	degree	NOUN
gp-181	88	14	of	of	ADP
gp-181	88	15	customer	customer	NOUN
gp-181	88	16	satisfaction	satisfaction	NOUN
gp-181	88	17	with	with	ADP
gp-181	88	18	digital	digital	ADJ
gp-181	88	19	services	service	NOUN
gp-181	88	20	.	.	PUNCT
gp-181	89	1	(	(	PUNCT
gp-181	89	2	oliver	oliver	ADV
gp-181	89	3	,	,	PUNCT
gp-181	89	4	1997	1997	NUM
gp-181	89	5	)	)	PUNCT
gp-181	89	6	explained	explain	VERB
gp-181	89	7	that	that	SCONJ
gp-181	89	8	high	high	ADJ
gp-181	89	9	customer	customer	NOUN
gp-181	89	10	satisfaction	satisfaction	NOUN
gp-181	89	11	leads	lead	VERB
gp-181	89	12	to	to	ADP
gp-181	89	13	long	long	ADJ
gp-181	89	14	-	-	PUNCT
gp-181	89	15	term	term	NOUN
gp-181	89	16	usage	usage	NOUN
gp-181	89	17	and	and	CCONJ
gp-181	89	18	commitment	commitment	NOUN
gp-181	89	19	to	to	ADP
gp-181	89	20	a	a	DET
gp-181	89	21	platform	platform	NOUN
gp-181	89	22	.	.	PUNCT
gp-181	90	1	in	in	ADP
gp-181	90	2	the	the	DET
gp-181	90	3	online	online	ADJ
gp-181	90	4	food	food	NOUN
gp-181	90	5	delivery	delivery	NOUN
gp-181	90	6	sector	sector	NOUN
gp-181	90	7	,	,	PUNCT
gp-181	90	8	satisfaction	satisfaction	NOUN
gp-181	90	9	is	be	AUX
gp-181	90	10	driven	drive	VERB
gp-181	90	11	by	by	ADP
gp-181	90	12	timely	timely	ADJ
gp-181	90	13	delivery	delivery	NOUN
gp-181	90	14	,	,	PUNCT
gp-181	90	15	food	food	NOUN
gp-181	90	16	quality	quality	NOUN
gp-181	90	17	,	,	PUNCT
gp-181	90	18	ease	ease	NOUN
gp-181	90	19	of	of	ADP
gp-181	90	20	payment	payment	NOUN
gp-181	90	21	,	,	PUNCT
gp-181	90	22	and	and	CCONJ
gp-181	90	23	customer	customer	NOUN
gp-181	90	24	service	service	NOUN
gp-181	90	25	responsiveness	responsiveness	NOUN
gp-181	90	26	.	.	PUNCT
gp-181	91	1	satisfied	satisfied	ADJ
gp-181	91	2	customers	customer	NOUN
gp-181	91	3	are	be	AUX
gp-181	91	4	more	more	ADV
gp-181	91	5	likely	likely	ADJ
gp-181	91	6	to	to	PART
gp-181	91	7	continue	continue	VERB
gp-181	91	8	using	use	VERB
gp-181	91	9	a	a	DET
gp-181	91	10	platform	platform	NOUN
gp-181	91	11	and	and	CCONJ
gp-181	91	12	recommend	recommend	VERB
gp-181	91	13	it	it	PRON
gp-181	91	14	to	to	ADP
gp-181	91	15	others	other	NOUN
gp-181	91	16	.	.	PUNCT
gp-181	92	1	in	in	ADP
gp-181	92	2	e	e	PROPN
gp-181	92	3	-	-	NOUN
gp-181	92	4	commerce	commerce	NOUN
gp-181	92	5	,	,	PUNCT
gp-181	92	6	trust	trust	NOUN
gp-181	92	7	(	(	PUNCT
gp-181	92	8	e	e	NOUN
gp-181	92	9	-	-	NOUN
gp-181	92	10	trust	trust	NOUN
gp-181	92	11	)	)	PUNCT
gp-181	92	12	is	be	AUX
gp-181	92	13	a	a	DET
gp-181	92	14	crucial	crucial	ADJ
gp-181	92	15	factor	factor	NOUN
gp-181	92	16	affecting	affect	VERB
gp-181	92	17	customer	customer	NOUN
gp-181	92	18	loyalty	loyalty	NOUN
gp-181	92	19	(	(	PUNCT
gp-181	92	20	e	e	NOUN
gp-181	92	21	-	-	NOUN
gp-181	92	22	loyalty	loyalty	NOUN
gp-181	92	23	)	)	PUNCT
gp-181	92	24	.	.	PUNCT
gp-181	93	1	customer	customer	NOUN
gp-181	93	2	trust	trust	NOUN
gp-181	93	3	in	in	ADP
gp-181	93	4	services	service	NOUN
gp-181	93	5	includes	include	VERB
gp-181	93	6	believing	believe	VERB
gp-181	93	7	the	the	DET
gp-181	93	8	service	service	NOUN
gp-181	93	9	provider	provider	NOUN
gp-181	93	10	will	will	AUX
gp-181	93	11	fulfil	fulfil	VERB
gp-181	93	12	its	its	PRON
gp-181	93	13	promises	promise	NOUN
gp-181	93	14	,	,	PUNCT
gp-181	93	15	maintain	maintain	VERB
gp-181	93	16	data	data	NOUN
gp-181	93	17	privacy	privacy	NOUN
gp-181	93	18	and	and	CCONJ
gp-181	93	19	security	security	NOUN
gp-181	93	20	,	,	PUNCT
gp-181	93	21	and	and	CCONJ
gp-181	93	22	provide	provide	VERB
gp-181	93	23	consistent	consistent	ADJ
gp-181	93	24	and	and	CCONJ
gp-181	93	25	reliable	reliable	ADJ
gp-181	93	26	services	service	NOUN
gp-181	93	27	(	(	PUNCT
gp-181	93	28	nababan	nababan	PROPN
gp-181	93	29	et	et	PROPN
gp-181	93	30	al	al	PROPN
gp-181	93	31	.	.	PROPN
gp-181	93	32	,	,	PUNCT
gp-181	93	33	2023	2023	NUM
gp-181	93	34	)	)	PUNCT
gp-181	93	35	.	.	PUNCT
gp-181	94	1	therefore	therefore	ADV
gp-181	94	2	,	,	PUNCT
gp-181	94	3	increasing	increase	VERB
gp-181	94	4	e	e	NOUN
gp-181	94	5	-	-	NOUN
gp-181	94	6	trust	trust	NOUN
gp-181	94	7	is	be	AUX
gp-181	94	8	essential	essential	ADJ
gp-181	94	9	to	to	PART
gp-181	94	10	retain	retain	VERB
gp-181	94	11	customers	customer	NOUN
gp-181	94	12	in	in	ADP
gp-181	94	13	the	the	DET
gp-181	94	14	long	long	ADJ
gp-181	94	15	term	term	NOUN
gp-181	94	16	.	.	PUNCT
gp-181	95	1	however	however	ADV
gp-181	95	2	,	,	PUNCT
gp-181	95	3	e	e	NOUN
gp-181	95	4	-	-	NOUN
gp-181	95	5	trust	trust	NOUN
gp-181	95	6	alone	alone	ADV
gp-181	95	7	is	be	AUX
gp-181	95	8	not	not	PART
gp-181	95	9	enough	enough	ADJ
gp-181	95	10	to	to	PART
gp-181	95	11	guarantee	guarantee	VERB
gp-181	95	12	customer	customer	NOUN
gp-181	95	13	loyalty	loyalty	NOUN
gp-181	95	14	.	.	PUNCT
gp-181	96	1	customer	customer	NOUN
gp-181	96	2	satisfaction	satisfaction	NOUN
gp-181	96	3	(	(	PUNCT
gp-181	96	4	e	e	NOUN
gp-181	96	5	-	-	NOUN
gp-181	96	6	satisfaction	satisfaction	NOUN
gp-181	96	7	)	)	PUNCT
gp-181	96	8	also	also	ADV
gp-181	96	9	significantly	significantly	ADV
gp-181	96	10	mediates	mediate	VERB
gp-181	96	11	the	the	DET
gp-181	96	12	relationship	relationship	NOUN
gp-181	96	13	between	between	ADP
gp-181	96	14	e	e	NOUN
gp-181	96	15	-	-	NOUN
gp-181	96	16	service	service	ADJ
gp-181	96	17	quality	quality	NOUN
gp-181	96	18	and	and	CCONJ
gp-181	96	19	customer	customer	NOUN
gp-181	96	20	loyalty	loyalty	NOUN
gp-181	96	21	.	.	PUNCT
gp-181	97	1	customer	customer	NOUN
gp-181	97	2	satisfaction	satisfaction	NOUN
gp-181	97	3	is	be	AUX
gp-181	97	4	measured	measure	VERB
gp-181	97	5	by	by	ADP
gp-181	97	6	how	how	SCONJ
gp-181	97	7	well	well	ADV
gp-181	97	8	the	the	DET
gp-181	97	9	service	service	NOUN
gp-181	97	10	received	receive	VERB
gp-181	97	11	meets	meet	NOUN
gp-181	97	12	or	or	CCONJ
gp-181	97	13	exceeds	exceed	VERB
gp-181	97	14	their	their	PRON
gp-181	97	15	expectations	expectation	NOUN
gp-181	97	16	.	.	PUNCT
gp-181	98	1	satisfied	satisfied	ADJ
gp-181	98	2	customers	customer	NOUN
gp-181	98	3	tend	tend	VERB
gp-181	98	4	to	to	PART
gp-181	98	5	be	be	AUX
gp-181	98	6	more	more	ADV
gp-181	98	7	loyal	loyal	ADJ
gp-181	98	8	and	and	CCONJ
gp-181	98	9	have	have	VERB
gp-181	98	10	the	the	DET
gp-181	98	11	potential	potential	NOUN
gp-181	98	12	to	to	PART
gp-181	98	13	use	use	VERB
gp-181	98	14	the	the	DET
gp-181	98	15	service	service	NOUN
gp-181	98	16	again	again	ADV
gp-181	98	17	and	and	CCONJ
gp-181	98	18	recommend	recommend	VERB
gp-181	98	19	it	it	PRON
gp-181	98	20	to	to	ADP
gp-181	98	21	others	other	NOUN
gp-181	98	22	.	.	PUNCT
gp-181	99	1	various	various	ADJ
gp-181	99	2	previous	previous	ADJ
gp-181	99	3	relevant	relevant	ADJ
gp-181	99	4	studies	study	NOUN
gp-181	99	5	show	show	VERB
gp-181	99	6	diverse	diverse	ADJ
gp-181	99	7	models	model	NOUN
gp-181	99	8	and	and	CCONJ
gp-181	99	9	results	result	NOUN
gp-181	99	10	related	relate	VERB
gp-181	99	11	to	to	ADP
gp-181	99	12	e	e	NOUN
gp-181	99	13	-	-	NOUN
gp-181	99	14	service	service	ADJ
gp-181	99	15	quality	quality	NOUN
gp-181	99	16	on	on	ADP
gp-181	99	17	e	e	NOUN
gp-181	99	18	-	-	NOUN
gp-181	99	19	loyalty	loyalty	NOUN
gp-181	99	20	,	,	PUNCT
gp-181	99	21	showing	show	VERB
gp-181	99	22	evidence	evidence	NOUN
gp-181	99	23	that	that	SCONJ
gp-181	99	24	it	it	PRON
gp-181	99	25	provides	provide	VERB
gp-181	99	26	positive	positive	ADJ
gp-181	99	27	and	and	CCONJ
gp-181	99	28	significant	significant	ADJ
gp-181	99	29	results	result	NOUN
gp-181	99	30	in	in	ADP
gp-181	99	31	several	several	ADJ
gp-181	99	32	studies	study	NOUN
gp-181	99	33	conducted	conduct	VERB
gp-181	99	34	by	by	ADP
gp-181	99	35	ashiq	ashiq	PROPN
gp-181	99	36	et	et	PROPN
gp-181	99	37	al	al	PROPN
gp-181	99	38	.	.	PROPN
gp-181	99	39	,	,	PUNCT
gp-181	99	40	nour	nour	PROPN
gp-181	99	41	qatawneh	qatawneh	PROPN
gp-181	99	42	et	et	PROPN
gp-181	99	43	al	al	PROPN
gp-181	99	44	.	.	PROPN
gp-181	99	45	,	,	PUNCT
gp-181	99	46	alnaim	alnaim	PROPN
gp-181	99	47	et	et	PROPN
gp-181	99	48	al	al	PROPN
gp-181	99	49	.	.	PROPN
gp-181	99	50	,	,	PUNCT
gp-181	99	51	and	and	CCONJ
gp-181	99	52	rachmawati	rachmawati	VERB
gp-181	99	53	et	et	PROPN
gp-181	99	54	al	al	PROPN
gp-181	99	55	.	.	PROPN
gp-181	100	1	(	(	PUNCT
gp-181	100	2	2022	2022	NUM
gp-181	100	3	;	;	PUNCT
gp-181	100	4	2024	2024	NUM
gp-181	100	5	;	;	PUNCT
gp-181	100	6	2024	2024	NUM
gp-181	100	7	;	;	PUNCT
gp-181	100	8	2022	2022	NUM
gp-181	100	9	)	)	PUNCT
gp-181	100	10	.	.	PUNCT
gp-181	101	1	of	of	ADP
gp-181	101	2	the	the	DET
gp-181	101	3	several	several	ADJ
gp-181	101	4	studies	study	NOUN
gp-181	101	5	,	,	PUNCT
gp-181	101	6	only	only	ADV
gp-181	101	7	one	one	NUM
gp-181	101	8	research	research	NOUN
gp-181	101	9	by	by	ADP
gp-181	101	10	pratama	pratama	NOUN
gp-181	101	11	et	et	PROPN
gp-181	101	12	al	al	PROPN
gp-181	101	13	.	.	PUNCT
gp-181	102	1	(	(	PUNCT
gp-181	102	2	2024)proves	2024)prove	NOUN
gp-181	102	3	that	that	SCONJ
gp-181	102	4	e	e	NOUN
gp-181	102	5	-	-	ADJ
gp-181	102	6	service	service	ADJ
gp-181	102	7	quality	quality	NOUN
gp-181	102	8	does	do	AUX
gp-181	102	9	not	not	PART
gp-181	102	10	directly	directly	ADV
gp-181	102	11	affect	affect	VERB
gp-181	102	12	e	e	NOUN
gp-181	102	13	-	-	NOUN
gp-181	102	14	loyalty	loyalty	NOUN
gp-181	102	15	.	.	PUNCT
gp-181	103	1	meanwhile	meanwhile	ADV
gp-181	103	2	,	,	PUNCT
gp-181	103	3	according	accord	VERB
gp-181	103	4	to	to	ADP
gp-181	103	5	previous	previous	ADJ
gp-181	103	6	research	research	NOUN
gp-181	103	7	on	on	ADP
gp-181	103	8	e	e	NOUN
gp-181	103	9	-	-	NOUN
gp-181	103	10	trust	trust	NOUN
gp-181	103	11	on	on	ADP
gp-181	103	12	e	e	NOUN
gp-181	103	13	-	-	NOUN
gp-181	103	14	loyalty	loyalty	NOUN
gp-181	103	15	shows	show	VERB
gp-181	103	16	evidence	evidence	NOUN
gp-181	103	17	that	that	SCONJ
gp-181	103	18	it	it	PRON
gp-181	103	19	provides	provide	VERB
gp-181	103	20	positive	positive	ADJ
gp-181	103	21	and	and	CCONJ
gp-181	103	22	significant	significant	ADJ
gp-181	103	23	results	result	NOUN
gp-181	103	24	in	in	ADP
gp-181	103	25	several	several	ADJ
gp-181	103	26	studies	study	NOUN
gp-181	103	27	conducted	conduct	VERB
gp-181	103	28	by	by	ADP
gp-181	103	29	ashiq	ashiq	PROPN
gp-181	103	30	et	et	PROPN
gp-181	103	31	al	al	PROPN
gp-181	103	32	.	.	PROPN
gp-181	103	33	,	,	PUNCT
gp-181	103	34	nour	nour	PROPN
gp-181	103	35	qatawneh	qatawneh	PROPN
gp-181	103	36	et	et	PROPN
gp-181	103	37	al	al	PROPN
gp-181	103	38	.	.	PROPN
gp-181	103	39	,	,	PUNCT
gp-181	103	40	alnaim	alnaim	PROPN
gp-181	103	41	et	et	PROPN
gp-181	103	42	al	al	PROPN
gp-181	103	43	.	.	PROPN
gp-181	103	44	,	,	PUNCT
gp-181	103	45	and	and	CCONJ
gp-181	103	46	rachmawati	rachmawati	VERB
gp-181	103	47	et	et	PROPN
gp-181	103	48	al	al	PROPN
gp-181	103	49	.	.	PROPN
gp-181	104	1	(	(	PUNCT
gp-181	104	2	2022	2022	NUM
gp-181	104	3	;	;	PUNCT
gp-181	104	4	2024	2024	NUM
gp-181	104	5	;	;	PUNCT
gp-181	104	6	2024	2024	NUM
gp-181	104	7	;	;	PUNCT
gp-181	104	8	2022	2022	NUM
gp-181	104	9	)	)	PUNCT
gp-181	104	10	.	.	PUNCT
gp-181	105	1	however	however	ADV
gp-181	105	2	,	,	PUNCT
gp-181	105	3	research	research	NOUN
gp-181	105	4	from	from	ADP
gp-181	105	5	pratama	pratama	PROPN
gp-181	105	6	et	et	PROPN
gp-181	105	7	al	al	PROPN
gp-181	105	8	.	.	PUNCT
gp-181	106	1	(	(	PUNCT
gp-181	106	2	2024)proves	2024)prove	NOUN
gp-181	106	3	that	that	SCONJ
gp-181	106	4	e	e	NOUN
gp-181	106	5	-	-	NOUN
gp-181	106	6	trust	trust	NOUN
gp-181	106	7	does	do	AUX
gp-181	106	8	not	not	PART
gp-181	106	9	have	have	VERB
gp-181	106	10	a	a	DET
gp-181	106	11	positive	positive	ADJ
gp-181	106	12	and	and	CCONJ
gp-181	106	13	significant	significant	ADJ
gp-181	106	14	effect	effect	NOUN
gp-181	106	15	on	on	ADP
gp-181	106	16	online	online	ADJ
gp-181	106	17	shopping	shopping	NOUN
gp-181	106	18	because	because	SCONJ
gp-181	106	19	other	other	ADJ
gp-181	106	20	factors	factor	NOUN
gp-181	106	21	dominate	dominate	VERB
gp-181	106	22	it	it	PRON
gp-181	106	23	.	.	PUNCT
gp-181	107	1	several	several	ADJ
gp-181	107	2	studies	study	NOUN
gp-181	107	3	related	relate	VERB
gp-181	107	4	to	to	ADP
gp-181	107	5	mediation	mediation	NOUN
gp-181	107	6	by	by	ADP
gp-181	107	7	e	e	NOUN
gp-181	107	8	-	-	NOUN
gp-181	107	9	satisfaction	satisfaction	NOUN
gp-181	107	10	,	,	PUNCT
gp-181	107	11	from	from	ADP
gp-181	107	12	several	several	ADJ
gp-181	107	13	studies	study	NOUN
gp-181	107	14	that	that	PRON
gp-181	107	15	have	have	AUX
gp-181	107	16	been	be	AUX
gp-181	107	17	conducted	conduct	VERB
gp-181	107	18	previously	previously	ADV
gp-181	107	19	prove	prove	VERB
gp-181	107	20	that	that	SCONJ
gp-181	107	21	e	e	NOUN
gp-181	107	22	-	-	NOUN
gp-181	107	23	satisfaction	satisfaction	NOUN
gp-181	107	24	can	can	AUX
gp-181	107	25	mediate	mediate	VERB
gp-181	107	26	the	the	DET
gp-181	107	27	relationship	relationship	NOUN
gp-181	107	28	between	between	ADP
gp-181	107	29	e	e	NOUN
gp-181	107	30	-	-	NOUN
gp-181	107	31	service	service	ADJ
gp-181	107	32	quality	quality	NOUN
gp-181	107	33	and	and	CCONJ
gp-181	107	34	e	e	NOUN
gp-181	107	35	-	-	NOUN
gp-181	107	36	loyalty	loyalty	NOUN
gp-181	107	37	,	,	PUNCT
gp-181	107	38	namely	namely	ADV
gp-181	107	39	research	research	NOUN
gp-181	107	40	from	from	ADP
gp-181	107	41	nour	nour	PROPN
gp-181	107	42	qatawneh	qatawneh	PROPN
gp-181	107	43	et	et	PROPN
gp-181	107	44	al	al	PROPN
gp-181	107	45	.	.	PUNCT
gp-181	108	1	(	(	PUNCT
gp-181	108	2	2024)and	2024)and	NUM
gp-181	108	3	rachmawati	rachmawati	NOUN
gp-181	108	4	et	et	PROPN
gp-181	108	5	al	al	PROPN
gp-181	108	6	.	.	PROPN
gp-181	109	1	(	(	PUNCT
gp-181	109	2	2022	2022	NUM
gp-181	109	3	)	)	PUNCT
gp-181	109	4	.	.	PUNCT
gp-181	110	1	however	however	ADV
gp-181	110	2	,	,	PUNCT
gp-181	110	3	according	accord	VERB
gp-181	110	4	to	to	ADP
gp-181	110	5	research	research	NOUN
gp-181	110	6	conducted	conduct	VERB
gp-181	110	7	by	by	ADP
gp-181	110	8	ashiq	ashiq	PROPN
gp-181	110	9	et	et	PROPN
gp-181	110	10	al	al	PROPN
gp-181	110	11	.	.	PROPN
gp-181	110	12	,	,	PUNCT
gp-181	110	13	alnaim	alnaim	PROPN
gp-181	110	14	et	et	PROPN
gp-181	110	15	al	al	PROPN
gp-181	110	16	.	.	PROPN
gp-181	110	17	,	,	PUNCT
gp-181	110	18	and	and	CCONJ
gp-181	110	19	pratama	pratama	X
gp-181	110	20	et	et	PROPN
gp-181	110	21	al	al	PROPN
gp-181	110	22	.	.	PROPN
gp-181	111	1	(	(	PUNCT
gp-181	111	2	2022	2022	NUM
gp-181	111	3	;	;	PUNCT
gp-181	111	4	2024	2024	NUM
gp-181	111	5	;	;	PUNCT
gp-181	111	6	2024),e	2024),e	NUM
gp-181	111	7	-	-	PUNCT
gp-181	111	8	satisfaction	satisfaction	NOUN
gp-181	111	9	can	can	AUX
gp-181	111	10	not	not	PART
gp-181	111	11	mediate	mediate	VERB
gp-181	111	12	the	the	DET
gp-181	111	13	relationship	relationship	NOUN
gp-181	111	14	between	between	ADP
gp-181	111	15	e	e	NOUN
gp-181	111	16	-	-	NOUN
gp-181	111	17	service	service	ADJ
gp-181	111	18	quality	quality	NOUN
gp-181	111	19	and	and	CCONJ
gp-181	111	20	e	e	NOUN
gp-181	111	21	-	-	NOUN
gp-181	111	22	loyalty	loyalty	NOUN
gp-181	111	23	or	or	CCONJ
gp-181	111	24	e	e	NOUN
gp-181	111	25	-	-	NOUN
gp-181	111	26	service	service	NOUN
gp-181	111	27	quality	quality	NOUN
gp-181	111	28	and	and	CCONJ
gp-181	111	29	e	e	NOUN
gp-181	111	30	-	-	NOUN
gp-181	111	31	loyalty	loyalty	NOUN
gp-181	111	32	.	.	PUNCT
gp-181	112	1	overall	overall	ADV
gp-181	112	2	,	,	PUNCT
gp-181	112	3	it	it	PRON
gp-181	112	4	concludes	conclude	VERB
gp-181	112	5	that	that	SCONJ
gp-181	112	6	several	several	ADJ
gp-181	112	7	research	research	NOUN
gp-181	112	8	results	result	NOUN
gp-181	112	9	prove	prove	VERB
gp-181	112	10	that	that	SCONJ
gp-181	112	11	e	e	NOUN
gp-181	112	12	-	-	NOUN
gp-181	112	13	service	service	ADJ
gp-181	112	14	quality	quality	NOUN
gp-181	112	15	and	and	CCONJ
gp-181	112	16	e	e	NOUN
gp-181	112	17	-	-	NOUN
gp-181	112	18	trust	trust	NOUN
gp-181	112	19	are	be	AUX
gp-181	112	20	important	important	ADJ
gp-181	112	21	factors	factor	NOUN
gp-181	112	22	in	in	ADP
gp-181	112	23	building	build	VERB
gp-181	112	24	e	e	NOUN
gp-181	112	25	-	-	NOUN
gp-181	112	26	loyalty	loyalty	NOUN
gp-181	112	27	.	.	PUNCT
gp-181	113	1	however	however	ADV
gp-181	113	2	,	,	PUNCT
gp-181	113	3	in	in	ADP
gp-181	113	4	the	the	DET
gp-181	113	5	context	context	NOUN
gp-181	113	6	of	of	ADP
gp-181	113	7	research	research	NOUN
gp-181	113	8	,	,	PUNCT
gp-181	113	9	analysis	analysis	NOUN
gp-181	113	10	methods	method	NOUN
gp-181	113	11	and	and	CCONJ
gp-181	113	12	other	other	ADJ
gp-181	113	13	external	external	ADJ
gp-181	113	14	factors	factor	NOUN
gp-181	113	15	can	can	AUX
gp-181	113	16	affect	affect	VERB
gp-181	113	17	the	the	DET
gp-181	113	18	significance	significance	NOUN
gp-181	113	19	of	of	ADP
gp-181	113	20	the	the	DET
gp-181	113	21	relationship	relationship	NOUN
gp-181	113	22	.	.	PUNCT
gp-181	114	1	the	the	DET
gp-181	114	2	mediating	mediate	VERB
gp-181	114	3	role	role	NOUN
gp-181	114	4	of	of	ADP
gp-181	114	5	esatisfaction	esatisfaction	NOUN
gp-181	114	6	shows	show	VERB
gp-181	114	7	mixed	mixed	ADJ
gp-181	114	8	results	result	NOUN
gp-181	114	9	,	,	PUNCT
gp-181	114	10	indicating	indicate	VERB
gp-181	114	11	that	that	SCONJ
gp-181	114	12	in	in	ADP
gp-181	114	13	some	some	DET
gp-181	114	14	studies	study	NOUN
gp-181	114	15	,	,	PUNCT
gp-181	114	16	customer	customer	NOUN
gp-181	114	17	loyalty	loyalty	NOUN
gp-181	114	18	can	can	AUX
gp-181	114	19	be	be	AUX
gp-181	114	20	formed	form	VERB
gp-181	114	21	with	with	ADP
gp-181	114	22	or	or	CCONJ
gp-181	114	23	without	without	ADP
gp-181	114	24	satisfaction	satisfaction	NOUN
gp-181	114	25	.	.	PUNCT
gp-181	115	1	based	base	VERB
gp-181	115	2	on	on	ADP
gp-181	115	3	the	the	DET
gp-181	115	4	description	description	NOUN
gp-181	115	5	and	and	CCONJ
gp-181	115	6	results	result	NOUN
gp-181	115	7	,	,	PUNCT
gp-181	115	8	this	this	DET
gp-181	115	9	research	research	NOUN
gp-181	115	10	aims	aim	VERB
gp-181	115	11	to	to	PART
gp-181	115	12	contribute	contribute	VERB
gp-181	115	13	to	to	ADP
gp-181	115	14	the	the	DET
gp-181	115	15	understanding	understanding	NOUN
gp-181	115	16	of	of	ADP
gp-181	115	17	the	the	DET
gp-181	115	18	effect	effect	NOUN
gp-181	115	19	of	of	ADP
gp-181	115	20	e	e	NOUN
gp-181	115	21	-	-	NOUN
gp-181	115	22	service	service	ADJ
gp-181	115	23	quality	quality	NOUN
gp-181	115	24	and	and	CCONJ
gp-181	115	25	trust	trust	NOUN
gp-181	115	26	on	on	ADP
gp-181	115	27	e	e	NOUN
gp-181	115	28	-	-	NOUN
gp-181	115	29	loyalty	loyalty	NOUN
gp-181	115	30	,	,	PUNCT
gp-181	115	31	with	with	ADP
gp-181	115	32	e	e	NOUN
gp-181	115	33	-	-	NOUN
gp-181	115	34	satisfaction	satisfaction	NOUN
gp-181	115	35	as	as	ADP
gp-181	115	36	mediation	mediation	NOUN
gp-181	115	37	for	for	ADP
gp-181	115	38	gofood	gofood	NOUN
gp-181	115	39	customers	customer	NOUN
gp-181	115	40	in	in	ADP
gp-181	115	41	the	the	DET
gp-181	115	42	special	special	ADJ
gp-181	115	43	region	region	NOUN
gp-181	115	44	of	of	ADP
gp-181	115	45	yogyakarta	yogyakarta	PROPN
gp-181	115	46	.	.	PUNCT
gp-181	116	1	by	by	ADP
gp-181	116	2	understanding	understand	VERB
gp-181	116	3	how	how	SCONJ
gp-181	116	4	e	e	NOUN
gp-181	116	5	-	-	NOUN
gp-181	116	6	service	service	ADJ
gp-181	116	7	quality	quality	NOUN
gp-181	116	8	and	and	CCONJ
gp-181	116	9	trust	trust	NOUN
gp-181	116	10	affect	affect	VERB
gp-181	116	11	customer	customer	NOUN
gp-181	116	12	satisfaction	satisfaction	NOUN
gp-181	116	13	and	and	CCONJ
gp-181	116	14	loyalty	loyalty	NOUN
gp-181	116	15	,	,	PUNCT
gp-181	116	16	this	this	DET
gp-181	116	17	research	research	NOUN
gp-181	116	18	will	will	AUX
gp-181	116	19	provide	provide	VERB
gp-181	116	20	useful	useful	ADJ
gp-181	116	21	insights	insight	NOUN
gp-181	116	22	for	for	ADP
gp-181	116	23	service	service	NOUN
gp-181	116	24	providers	provider	NOUN
gp-181	116	25	to	to	PART
gp-181	116	26	improve	improve	VERB
gp-181	116	27	their	their	PRON
gp-181	116	28	business	business	NOUN
gp-181	116	29	strategies	strategy	NOUN
gp-181	116	30	.	.	PUNCT
gp-181	117	1	in	in	ADP
gp-181	117	2	addition	addition	NOUN
gp-181	117	3	,	,	PUNCT
gp-181	117	4	the	the	DET
gp-181	117	5	findings	finding	NOUN
gp-181	117	6	of	of	ADP
gp-181	117	7	this	this	DET
gp-181	117	8	research	research	NOUN
gp-181	117	9	can	can	AUX
gp-181	117	10	also	also	ADV
gp-181	117	11	apdariza	apdariza	VERB
gp-181	117	12	alfrida	alfrida	PROPN
gp-181	117	13	yumarnis	yumarnis	PROPN
gp-181	117	14	,	,	PUNCT
gp-181	117	15	mohamad	mohamad	PROPN
gp-181	117	16	irhas	irhas	PROPN
gp-181	117	17	effendi	effendi	PROPN
gp-181	117	18	,	,	PUNCT
gp-181	117	19	widhy	widhy	PROPN
gp-181	117	20	tri	tri	PROPN
gp-181	117	21	astuti	astuti	VERB
gp-181	117	22	187	187	NUM
gp-181	117	23	contribute	contribute	NOUN
gp-181	117	24	to	to	ADP
gp-181	117	25	the	the	DET
gp-181	117	26	academic	academic	ADJ
gp-181	117	27	literature	literature	NOUN
gp-181	117	28	regarding	regard	VERB
gp-181	117	29	e	e	PROPN
gp-181	117	30	-	-	NOUN
gp-181	117	31	commerce	commerce	NOUN
gp-181	117	32	and	and	CCONJ
gp-181	117	33	customer	customer	NOUN
gp-181	117	34	relationship	relationship	NOUN
gp-181	117	35	management	management	NOUN
gp-181	117	36	in	in	ADP
gp-181	117	37	the	the	DET
gp-181	117	38	digital	digital	ADJ
gp-181	117	39	era	era	NOUN
gp-181	117	40	.	.	PUNCT
gp-181	118	1	h1	h1	PROPN
gp-181	118	2	:	:	PUNCT
gp-181	118	3	e	e	NOUN
gp-181	118	4	-	-	NOUN
gp-181	118	5	service	service	ADJ
gp-181	118	6	quality	quality	NOUN
gp-181	118	7	has	have	VERB
gp-181	118	8	a	a	DET
gp-181	118	9	positive	positive	ADJ
gp-181	118	10	effect	effect	NOUN
gp-181	118	11	and	and	CCONJ
gp-181	118	12	significance	significance	NOUN
gp-181	118	13	.	.	PUNCT
gp-181	119	1	e	e	X
gp-181	119	2	-	-	NOUN
gp-181	119	3	loyalty	loyalty	ADJ
gp-181	119	4	e	e	NOUN
gp-181	119	5	-	-	NOUN
gp-181	119	6	service	service	ADJ
gp-181	119	7	quality	quality	NOUN
gp-181	119	8	and	and	CCONJ
gp-181	119	9	e	e	NOUN
gp-181	119	10	-	-	NOUN
gp-181	119	11	loyalty	loyalty	ADJ
gp-181	119	12	e	e	NOUN
gp-181	119	13	-	-	NOUN
gp-181	119	14	service	service	ADJ
gp-181	119	15	quality	quality	NOUN
gp-181	119	16	refers	refer	VERB
gp-181	119	17	to	to	ADP
gp-181	119	18	how	how	SCONJ
gp-181	119	19	much	much	ADJ
gp-181	119	20	a	a	DET
gp-181	119	21	digital	digital	ADJ
gp-181	119	22	platform	platform	NOUN
gp-181	119	23	provides	provide	VERB
gp-181	119	24	a	a	DET
gp-181	119	25	seamless	seamless	ADJ
gp-181	119	26	and	and	CCONJ
gp-181	119	27	efficient	efficient	ADJ
gp-181	119	28	service	service	NOUN
gp-181	119	29	experience	experience	NOUN
gp-181	119	30	.	.	PUNCT
gp-181	120	1	high	high	ADJ
gp-181	120	2	-	-	PUNCT
gp-181	120	3	quality	quality	NOUN
gp-181	120	4	service	service	NOUN
gp-181	120	5	,	,	PUNCT
gp-181	120	6	such	such	ADJ
gp-181	120	7	as	as	ADP
gp-181	120	8	fast	fast	ADJ
gp-181	120	9	delivery	delivery	NOUN
gp-181	120	10	,	,	PUNCT
gp-181	120	11	easy	easy	ADJ
gp-181	120	12	ordering	ordering	NOUN
gp-181	120	13	,	,	PUNCT
gp-181	120	14	and	and	CCONJ
gp-181	120	15	reliable	reliable	ADJ
gp-181	120	16	customer	customer	NOUN
gp-181	120	17	support	support	NOUN
gp-181	120	18	,	,	PUNCT
gp-181	120	19	enhances	enhance	VERB
gp-181	120	20	customer	customer	NOUN
gp-181	120	21	trust	trust	NOUN
gp-181	120	22	and	and	CCONJ
gp-181	120	23	satisfaction	satisfaction	NOUN
gp-181	120	24	,	,	PUNCT
gp-181	120	25	leading	lead	VERB
gp-181	120	26	to	to	ADP
gp-181	120	27	stronger	strong	ADJ
gp-181	120	28	loyalty	loyalty	NOUN
gp-181	120	29	.	.	PUNCT
gp-181	121	1	customers	customer	NOUN
gp-181	121	2	who	who	PRON
gp-181	121	3	consistently	consistently	ADV
gp-181	121	4	receive	receive	VERB
gp-181	121	5	excellent	excellent	ADJ
gp-181	121	6	service	service	NOUN
gp-181	121	7	are	be	AUX
gp-181	121	8	likelier	likeli	ADJ
gp-181	121	9	to	to	PART
gp-181	121	10	continue	continue	VERB
gp-181	121	11	using	use	VERB
gp-181	121	12	the	the	DET
gp-181	121	13	platform	platform	NOUN
gp-181	121	14	and	and	CCONJ
gp-181	121	15	recommend	recommend	VERB
gp-181	121	16	it	it	PRON
gp-181	121	17	to	to	ADP
gp-181	121	18	others	other	NOUN
gp-181	121	19	.	.	PUNCT
gp-181	122	1	h2	h2	NOUN
gp-181	122	2	:	:	PUNCT
gp-181	123	1	e	e	X
gp-181	123	2	-	-	NOUN
gp-181	123	3	trust	trust	NOUN
gp-181	123	4	has	have	VERB
gp-181	123	5	a	a	DET
gp-181	123	6	positive	positive	ADJ
gp-181	123	7	effect	effect	NOUN
gp-181	123	8	and	and	CCONJ
gp-181	123	9	significant	significant	ADJ
gp-181	123	10	on	on	ADP
gp-181	123	11	e	e	NOUN
gp-181	123	12	-	-	NOUN
gp-181	123	13	loyalty	loyalty	NOUN
gp-181	123	14	e	e	NOUN
gp-181	123	15	-	-	NOUN
gp-181	123	16	trust	trust	NOUN
gp-181	123	17	and	and	CCONJ
gp-181	123	18	e	e	NOUN
gp-181	123	19	-	-	NOUN
gp-181	123	20	loyalty	loyalty	NOUN
gp-181	123	21	e	e	NOUN
gp-181	123	22	-	-	NOUN
gp-181	123	23	trust	trust	NOUN
gp-181	123	24	is	be	AUX
gp-181	123	25	crucial	crucial	ADJ
gp-181	123	26	in	in	ADP
gp-181	123	27	online	online	ADJ
gp-181	123	28	transactions	transaction	NOUN
gp-181	123	29	,	,	PUNCT
gp-181	123	30	particularly	particularly	ADV
gp-181	123	31	in	in	ADP
gp-181	123	32	food	food	NOUN
gp-181	123	33	delivery	delivery	NOUN
gp-181	123	34	services	service	NOUN
gp-181	123	35	.	.	PUNCT
gp-181	124	1	it	it	PRON
gp-181	124	2	is	be	AUX
gp-181	124	3	built	build	VERB
gp-181	124	4	through	through	ADP
gp-181	124	5	secure	secure	ADJ
gp-181	124	6	payment	payment	NOUN
gp-181	124	7	options	option	NOUN
gp-181	124	8	,	,	PUNCT
gp-181	124	9	transparent	transparent	ADJ
gp-181	124	10	policies	policy	NOUN
gp-181	124	11	,	,	PUNCT
gp-181	124	12	and	and	CCONJ
gp-181	124	13	reliable	reliable	ADJ
gp-181	124	14	order	order	NOUN
gp-181	124	15	fulfilment	fulfilment	NOUN
gp-181	124	16	.	.	PUNCT
gp-181	125	1	when	when	SCONJ
gp-181	125	2	customers	customer	NOUN
gp-181	125	3	trust	trust	VERB
gp-181	125	4	a	a	DET
gp-181	125	5	platform	platform	NOUN
gp-181	125	6	,	,	PUNCT
gp-181	125	7	they	they	PRON
gp-181	125	8	feel	feel	VERB
gp-181	125	9	confident	confident	ADJ
gp-181	125	10	in	in	ADP
gp-181	125	11	making	make	VERB
gp-181	125	12	repeat	repeat	NOUN
gp-181	125	13	purchases	purchase	NOUN
gp-181	125	14	.	.	PUNCT
gp-181	126	1	they	they	PRON
gp-181	126	2	are	be	AUX
gp-181	126	3	less	less	ADV
gp-181	126	4	likely	likely	ADJ
gp-181	126	5	to	to	PART
gp-181	126	6	switch	switch	VERB
gp-181	126	7	to	to	ADP
gp-181	126	8	competitors	competitor	NOUN
gp-181	126	9	,	,	PUNCT
gp-181	126	10	thereby	thereby	ADV
gp-181	126	11	increasing	increase	VERB
gp-181	126	12	their	their	PRON
gp-181	126	13	loyalty	loyalty	NOUN
gp-181	126	14	.	.	PUNCT
gp-181	127	1	h3	h3	NOUN
gp-181	127	2	:	:	PUNCT
gp-181	127	3	e	e	NOUN
gp-181	127	4	-	-	NOUN
gp-181	127	5	service	service	ADJ
gp-181	127	6	quality	quality	NOUN
gp-181	127	7	has	have	VERB
gp-181	127	8	a	a	DET
gp-181	127	9	positive	positive	ADJ
gp-181	127	10	effect	effect	NOUN
gp-181	127	11	and	and	CCONJ
gp-181	127	12	significant	significant	ADJ
gp-181	127	13	on	on	ADP
gp-181	127	14	e	e	NOUN
gp-181	127	15	-	-	NOUN
gp-181	127	16	satisfaction	satisfaction	ADJ
gp-181	127	17	e	e	NOUN
gp-181	127	18	-	-	NOUN
gp-181	127	19	service	service	ADJ
gp-181	127	20	quality	quality	NOUN
gp-181	127	21	and	and	CCONJ
gp-181	127	22	e	e	NOUN
gp-181	127	23	-	-	NOUN
gp-181	127	24	loyalty	loyalty	ADJ
gp-181	127	25	e	e	NOUN
gp-181	127	26	-	-	NOUN
gp-181	127	27	service	service	ADJ
gp-181	127	28	quality	quality	NOUN
gp-181	127	29	is	be	AUX
gp-181	127	30	one	one	NUM
gp-181	127	31	of	of	ADP
gp-181	127	32	the	the	DET
gp-181	127	33	key	key	ADJ
gp-181	127	34	determinants	determinant	NOUN
gp-181	127	35	of	of	ADP
gp-181	127	36	customer	customer	NOUN
gp-181	127	37	satisfaction	satisfaction	NOUN
gp-181	127	38	.	.	PUNCT
gp-181	128	1	a	a	DET
gp-181	128	2	smooth	smooth	ADJ
gp-181	128	3	and	and	CCONJ
gp-181	128	4	efficient	efficient	ADJ
gp-181	128	5	ordering	ordering	NOUN
gp-181	128	6	process	process	NOUN
gp-181	128	7	,	,	PUNCT
gp-181	128	8	timely	timely	ADJ
gp-181	128	9	delivery	delivery	NOUN
gp-181	128	10	,	,	PUNCT
gp-181	128	11	and	and	CCONJ
gp-181	128	12	good	good	ADJ
gp-181	128	13	customer	customer	NOUN
gp-181	128	14	service	service	NOUN
gp-181	128	15	contribute	contribute	VERB
gp-181	128	16	to	to	ADP
gp-181	128	17	positive	positive	ADJ
gp-181	128	18	experiences	experience	NOUN
gp-181	128	19	,	,	PUNCT
gp-181	128	20	which	which	PRON
gp-181	128	21	enhance	enhance	VERB
gp-181	128	22	overall	overall	ADJ
gp-181	128	23	satisfaction	satisfaction	NOUN
gp-181	128	24	.	.	PUNCT
gp-181	129	1	when	when	SCONJ
gp-181	129	2	customers	customer	NOUN
gp-181	129	3	perceive	perceive	VERB
gp-181	129	4	a	a	DET
gp-181	129	5	platform	platform	NOUN
gp-181	129	6	as	as	ADP
gp-181	129	7	delivering	deliver	VERB
gp-181	129	8	high	high	ADJ
gp-181	129	9	-	-	PUNCT
gp-181	129	10	quality	quality	NOUN
gp-181	129	11	service	service	NOUN
gp-181	129	12	,	,	PUNCT
gp-181	129	13	they	they	PRON
gp-181	129	14	are	be	AUX
gp-181	129	15	more	more	ADV
gp-181	129	16	likely	likely	ADJ
gp-181	129	17	to	to	PART
gp-181	129	18	report	report	VERB
gp-181	129	19	higher	high	ADJ
gp-181	129	20	satisfaction	satisfaction	NOUN
gp-181	129	21	levels	level	NOUN
gp-181	129	22	.	.	PUNCT
gp-181	130	1	h4	h4	NOUN
gp-181	130	2	:	:	PUNCT
gp-181	131	1	e	e	X
gp-181	131	2	-	-	NOUN
gp-181	131	3	trust	trust	NOUN
gp-181	131	4	has	have	VERB
gp-181	131	5	a	a	DET
gp-181	131	6	positive	positive	ADJ
gp-181	131	7	effect	effect	NOUN
gp-181	131	8	and	and	CCONJ
gp-181	131	9	significant	significant	ADJ
gp-181	131	10	on	on	ADP
gp-181	131	11	e	e	NOUN
gp-181	131	12	-	-	NOUN
gp-181	131	13	satisfaction	satisfaction	NOUN
gp-181	131	14	e	e	NOUN
gp-181	131	15	-	-	NOUN
gp-181	131	16	trust	trust	NOUN
gp-181	131	17	and	and	CCONJ
gp-181	131	18	e	e	NOUN
gp-181	131	19	-	-	NOUN
gp-181	131	20	satisfaction	satisfaction	ADJ
gp-181	131	21	customers	customer	NOUN
gp-181	131	22	who	who	PRON
gp-181	131	23	trust	trust	VERB
gp-181	131	24	an	an	DET
gp-181	131	25	online	online	ADJ
gp-181	131	26	service	service	NOUN
gp-181	131	27	are	be	AUX
gp-181	131	28	more	more	ADV
gp-181	131	29	likely	likely	ADJ
gp-181	131	30	to	to	PART
gp-181	131	31	be	be	AUX
gp-181	131	32	satisfied	satisfied	ADJ
gp-181	131	33	with	with	ADP
gp-181	131	34	their	their	PRON
gp-181	131	35	overall	overall	ADJ
gp-181	131	36	experience	experience	NOUN
gp-181	131	37	.	.	PUNCT
gp-181	132	1	trust	trust	NOUN
gp-181	132	2	ensures	ensure	VERB
gp-181	132	3	the	the	DET
gp-181	132	4	customer	customer	NOUN
gp-181	132	5	is	be	AUX
gp-181	132	6	not	not	PART
gp-181	132	7	concerned	concerned	ADJ
gp-181	132	8	about	about	ADP
gp-181	132	9	data	datum	NOUN
gp-181	132	10	security	security	NOUN
gp-181	132	11	,	,	PUNCT
gp-181	132	12	payment	payment	NOUN
gp-181	132	13	reliability	reliability	NOUN
gp-181	132	14	,	,	PUNCT
gp-181	132	15	and	and	CCONJ
gp-181	132	16	product	product	NOUN
gp-181	132	17	/	/	SYM
gp-181	132	18	service	service	NOUN
gp-181	132	19	authenticity	authenticity	NOUN
gp-181	132	20	.	.	PUNCT
gp-181	133	1	a	a	DET
gp-181	133	2	platform	platform	NOUN
gp-181	133	3	that	that	PRON
gp-181	133	4	fosters	foster	VERB
gp-181	133	5	trust	trust	NOUN
gp-181	133	6	by	by	ADP
gp-181	133	7	maintaining	maintain	VERB
gp-181	133	8	transparency	transparency	NOUN
gp-181	133	9	and	and	CCONJ
gp-181	133	10	reliability	reliability	NOUN
gp-181	133	11	enhances	enhance	VERB
gp-181	133	12	customer	customer	NOUN
gp-181	133	13	satisfaction	satisfaction	NOUN
gp-181	133	14	.	.	PUNCT
gp-181	134	1	h5	h5	NOUN
gp-181	134	2	:	:	PUNCT
gp-181	135	1	e	e	X
gp-181	135	2	-	-	NOUN
gp-181	135	3	satisfaction	satisfaction	NOUN
gp-181	135	4	has	have	VERB
gp-181	135	5	a	a	DET
gp-181	135	6	positive	positive	ADJ
gp-181	135	7	effect	effect	NOUN
gp-181	135	8	and	and	CCONJ
gp-181	135	9	significant	significant	ADJ
gp-181	135	10	on	on	ADP
gp-181	135	11	e	e	NOUN
gp-181	135	12	-	-	NOUN
gp-181	135	13	loyalty	loyalty	ADJ
gp-181	135	14	e	e	NOUN
gp-181	135	15	-	-	NOUN
gp-181	135	16	satisfaction	satisfaction	NOUN
gp-181	135	17	and	and	CCONJ
gp-181	135	18	e	e	NOUN
gp-181	135	19	-	-	NOUN
gp-181	135	20	loyalty	loyalty	NOUN
gp-181	135	21	e	e	NOUN
gp-181	135	22	-	-	NOUN
gp-181	135	23	satisfaction	satisfaction	NOUN
gp-181	135	24	is	be	AUX
gp-181	135	25	a	a	DET
gp-181	135	26	key	key	ADJ
gp-181	135	27	driver	driver	NOUN
gp-181	135	28	of	of	ADP
gp-181	135	29	customer	customer	NOUN
gp-181	135	30	loyalty	loyalty	NOUN
gp-181	135	31	.	.	PUNCT
gp-181	136	1	when	when	SCONJ
gp-181	136	2	customers	customer	NOUN
gp-181	136	3	have	have	VERB
gp-181	136	4	a	a	DET
gp-181	136	5	positive	positive	ADJ
gp-181	136	6	experience	experience	NOUN
gp-181	136	7	with	with	ADP
gp-181	136	8	a	a	DET
gp-181	136	9	service	service	NOUN
gp-181	136	10	,	,	PUNCT
gp-181	136	11	they	they	PRON
gp-181	136	12	develop	develop	VERB
gp-181	136	13	a	a	DET
gp-181	136	14	preference	preference	NOUN
gp-181	136	15	for	for	ADP
gp-181	136	16	the	the	DET
gp-181	136	17	platform	platform	NOUN
gp-181	136	18	,	,	PUNCT
gp-181	136	19	making	make	VERB
gp-181	136	20	them	they	PRON
gp-181	136	21	more	more	ADV
gp-181	136	22	likely	likely	ADJ
gp-181	136	23	to	to	PART
gp-181	136	24	continue	continue	VERB
gp-181	136	25	using	use	VERB
gp-181	136	26	it	it	PRON
gp-181	136	27	.	.	PUNCT
gp-181	137	1	satisfied	satisfied	ADJ
gp-181	137	2	customers	customer	NOUN
gp-181	137	3	also	also	ADV
gp-181	137	4	tend	tend	VERB
gp-181	137	5	to	to	PART
gp-181	137	6	engage	engage	VERB
gp-181	137	7	in	in	ADP
gp-181	137	8	positive	positive	ADJ
gp-181	137	9	word	word	NOUN
gp-181	137	10	-	-	PUNCT
gp-181	137	11	of	of	ADP
gp-181	137	12	-	-	PUNCT
gp-181	137	13	mouth	mouth	NOUN
gp-181	137	14	marketing	marketing	NOUN
gp-181	137	15	,	,	PUNCT
gp-181	137	16	further	far	ADV
gp-181	137	17	reinforcing	reinforce	VERB
gp-181	137	18	loyalty	loyalty	NOUN
gp-181	137	19	.	.	PUNCT
gp-181	138	1	h6	h6	NOUN
gp-181	138	2	:	:	PUNCT
gp-181	138	3	e	e	X
gp-181	138	4	-	-	NOUN
gp-181	138	5	satisfaction	satisfaction	NOUN
gp-181	138	6	mediates	mediate	VERB
gp-181	138	7	the	the	DET
gp-181	138	8	effect	effect	NOUN
gp-181	138	9	of	of	ADP
gp-181	138	10	e	e	NOUN
gp-181	138	11	-	-	NOUN
gp-181	138	12	service	service	ADJ
gp-181	138	13	quality	quality	NOUN
gp-181	138	14	on	on	ADP
gp-181	138	15	e	e	NOUN
gp-181	138	16	-	-	NOUN
gp-181	138	17	loyalty	loyalty	NOUN
gp-181	138	18	while	while	SCONJ
gp-181	138	19	e	e	NOUN
gp-181	138	20	-	-	NOUN
gp-181	138	21	service	service	ADJ
gp-181	138	22	quality	quality	NOUN
gp-181	138	23	directly	directly	ADV
gp-181	138	24	impacts	impact	VERB
gp-181	138	25	e	e	NOUN
gp-181	138	26	-	-	NOUN
gp-181	138	27	loyalty	loyalty	NOUN
gp-181	138	28	,	,	PUNCT
gp-181	138	29	the	the	DET
gp-181	138	30	effect	effect	NOUN
gp-181	138	31	is	be	AUX
gp-181	138	32	strengthened	strengthen	VERB
gp-181	138	33	when	when	SCONJ
gp-181	138	34	customers	customer	NOUN
gp-181	138	35	are	be	AUX
gp-181	138	36	satisfied	satisfied	ADJ
gp-181	138	37	with	with	ADP
gp-181	138	38	their	their	PRON
gp-181	138	39	experience	experience	NOUN
gp-181	138	40	.	.	PUNCT
gp-181	139	1	a	a	DET
gp-181	139	2	high	high	ADJ
gp-181	139	3	level	level	NOUN
gp-181	139	4	of	of	ADP
gp-181	139	5	satisfaction	satisfaction	NOUN
gp-181	139	6	bridges	bridge	NOUN
gp-181	139	7	service	service	NOUN
gp-181	139	8	quality	quality	NOUN
gp-181	139	9	and	and	CCONJ
gp-181	139	10	loyalty	loyalty	NOUN
gp-181	139	11	,	,	PUNCT
gp-181	139	12	ensuring	ensure	VERB
gp-181	139	13	that	that	SCONJ
gp-181	139	14	customers	customer	NOUN
gp-181	139	15	who	who	PRON
gp-181	139	16	receive	receive	VERB
gp-181	139	17	good	good	ADJ
gp-181	139	18	service	service	NOUN
gp-181	139	19	remain	remain	VERB
gp-181	139	20	committed	committed	ADJ
gp-181	139	21	to	to	ADP
gp-181	139	22	the	the	DET
gp-181	139	23	platform	platform	NOUN
gp-181	139	24	.	.	PUNCT
gp-181	140	1	h7	h7	NOUN
gp-181	140	2	:	:	PUNCT
gp-181	141	1	e	e	X
gp-181	141	2	-	-	NOUN
gp-181	141	3	satisfaction	satisfaction	NOUN
gp-181	141	4	mediates	mediate	VERB
gp-181	141	5	the	the	DET
gp-181	141	6	effect	effect	NOUN
gp-181	141	7	of	of	ADP
gp-181	141	8	e	e	NOUN
gp-181	141	9	-	-	NOUN
gp-181	141	10	trust	trust	NOUN
gp-181	141	11	on	on	ADP
gp-181	141	12	e	e	NOUN
gp-181	141	13	-	-	NOUN
gp-181	141	14	loyalty	loyalty	ADJ
gp-181	141	15	trust	trust	NOUN
gp-181	141	16	alone	alone	ADV
gp-181	141	17	does	do	AUX
gp-181	141	18	not	not	PART
gp-181	141	19	guarantee	guarantee	VERB
gp-181	141	20	customer	customer	NOUN
gp-181	141	21	loyalty	loyalty	NOUN
gp-181	141	22	unless	unless	SCONJ
gp-181	141	23	it	it	PRON
gp-181	141	24	results	result	VERB
gp-181	141	25	in	in	ADP
gp-181	141	26	satisfaction	satisfaction	NOUN
gp-181	141	27	.	.	PUNCT
gp-181	142	1	when	when	SCONJ
gp-181	142	2	customers	customer	NOUN
gp-181	142	3	trust	trust	VERB
gp-181	142	4	a	a	DET
gp-181	142	5	platform	platform	NOUN
gp-181	142	6	,	,	PUNCT
gp-181	142	7	and	and	CCONJ
gp-181	142	8	their	their	PRON
gp-181	142	9	expectations	expectation	NOUN
gp-181	142	10	are	be	AUX
gp-181	142	11	met	meet	VERB
gp-181	142	12	or	or	CCONJ
gp-181	142	13	exceeded	exceed	VERB
gp-181	142	14	,	,	PUNCT
gp-181	142	15	they	they	PRON
gp-181	142	16	experience	experience	VERB
gp-181	142	17	higher	high	ADJ
gp-181	142	18	american	american	ADJ
gp-181	142	19	journal	journal	PROPN
gp-181	142	20	of	of	ADP
gp-181	142	21	economic	economic	ADJ
gp-181	142	22	and	and	CCONJ
gp-181	142	23	management	management	NOUN
gp-181	142	24	business	business	NOUN
gp-181	142	25	vol	vol	NOUN
gp-181	142	26	.	.	PROPN
gp-181	143	1	3	3	NUM
gp-181	144	1	no	no	NOUN
gp-181	144	2	.	.	NOUN
gp-181	145	1	2	2	NUM
gp-181	145	2	february	february	NOUN
gp-181	145	3	2025	2025	NUM
gp-181	145	4	188	188	NUM
gp-181	145	5	satisfaction	satisfaction	NOUN
gp-181	145	6	,	,	PUNCT
gp-181	145	7	leading	lead	VERB
gp-181	145	8	to	to	ADP
gp-181	145	9	long	long	ADJ
gp-181	145	10	-	-	PUNCT
gp-181	145	11	term	term	NOUN
gp-181	145	12	loyalty	loyalty	NOUN
gp-181	145	13	.	.	PUNCT
gp-181	146	1	satisfaction	satisfaction	NOUN
gp-181	146	2	,	,	PUNCT
gp-181	146	3	therefore	therefore	ADV
gp-181	146	4	,	,	PUNCT
gp-181	146	5	plays	play	VERB
gp-181	146	6	a	a	DET
gp-181	146	7	crucial	crucial	ADJ
gp-181	146	8	role	role	NOUN
gp-181	146	9	in	in	ADP
gp-181	146	10	translating	translate	VERB
gp-181	146	11	trust	trust	NOUN
gp-181	146	12	into	into	ADP
gp-181	146	13	sustained	sustained	ADJ
gp-181	146	14	customer	customer	NOUN
gp-181	146	15	commitment	commitment	NOUN
gp-181	146	16	.	.	PUNCT
gp-181	147	1	conceptual	conceptual	ADJ
gp-181	147	2	model	model	NOUN
gp-181	147	3	and	and	CCONJ
gp-181	147	4	hypothesis	hypothesis	NOUN
gp-181	147	5	development	development	NOUN
gp-181	147	6	figure	figure	NOUN
gp-181	147	7	2	2	NUM
gp-181	147	8	.	.	PUNCT
gp-181	147	9	research	research	NOUN
gp-181	147	10	framework	framework	NOUN
gp-181	147	11	research	research	NOUN
gp-181	147	12	method	method	NOUN
gp-181	147	13	this	this	DET
gp-181	147	14	research	research	NOUN
gp-181	147	15	uses	use	VERB
gp-181	147	16	a	a	DET
gp-181	147	17	quantitative	quantitative	ADJ
gp-181	147	18	approach	approach	NOUN
gp-181	147	19	with	with	ADP
gp-181	147	20	a	a	DET
gp-181	147	21	survey	survey	NOUN
gp-181	147	22	research	research	NOUN
gp-181	147	23	type	type	NOUN
gp-181	147	24	.	.	PUNCT
gp-181	148	1	this	this	DET
gp-181	148	2	method	method	NOUN
gp-181	148	3	was	be	AUX
gp-181	148	4	chosen	choose	VERB
gp-181	148	5	to	to	PART
gp-181	148	6	measure	measure	VERB
gp-181	148	7	the	the	DET
gp-181	148	8	effect	effect	NOUN
gp-181	148	9	of	of	ADP
gp-181	148	10	e	e	NOUN
gp-181	148	11	-	-	NOUN
gp-181	148	12	service	service	ADJ
gp-181	148	13	quality	quality	NOUN
gp-181	148	14	and	and	CCONJ
gp-181	148	15	e	e	NOUN
gp-181	148	16	-	-	NOUN
gp-181	148	17	trust	trust	NOUN
gp-181	148	18	on	on	ADP
gp-181	148	19	e	e	NOUN
gp-181	148	20	-	-	NOUN
gp-181	148	21	loyalty	loyalty	NOUN
gp-181	148	22	with	with	ADP
gp-181	148	23	e	e	NOUN
gp-181	148	24	-	-	NOUN
gp-181	148	25	satisfaction	satisfaction	NOUN
gp-181	148	26	as	as	ADP
gp-181	148	27	a	a	DET
gp-181	148	28	mediating	mediate	VERB
gp-181	148	29	variable	variable	NOUN
gp-181	148	30	for	for	ADP
gp-181	148	31	gofood	gofood	NOUN
gp-181	148	32	customers	customer	NOUN
gp-181	148	33	in	in	ADP
gp-181	148	34	the	the	DET
gp-181	148	35	special	special	ADJ
gp-181	148	36	region	region	NOUN
gp-181	148	37	of	of	ADP
gp-181	148	38	yogyakarta	yogyakarta	PROPN
gp-181	148	39	.	.	PUNCT
gp-181	149	1	the	the	DET
gp-181	149	2	research	research	NOUN
gp-181	149	3	population	population	NOUN
gp-181	149	4	consists	consist	VERB
gp-181	149	5	of	of	ADP
gp-181	149	6	all	all	DET
gp-181	149	7	active	active	ADJ
gp-181	149	8	users	user	NOUN
gp-181	149	9	of	of	ADP
gp-181	149	10	the	the	DET
gp-181	149	11	gofood	gofood	NOUN
gp-181	149	12	application	application	NOUN
gp-181	149	13	who	who	PRON
gp-181	149	14	have	have	AUX
gp-181	149	15	placed	place	VERB
gp-181	149	16	orders	order	NOUN
gp-181	149	17	more	more	ADJ
gp-181	149	18	than	than	ADP
gp-181	149	19	twice	twice	ADV
gp-181	149	20	.	.	PUNCT
gp-181	150	1	the	the	DET
gp-181	150	2	sample	sample	NOUN
gp-181	150	3	used	use	VERB
gp-181	150	4	in	in	ADP
gp-181	150	5	this	this	DET
gp-181	150	6	research	research	NOUN
gp-181	150	7	was	be	AUX
gp-181	150	8	207	207	NUM
gp-181	150	9	respondents	respondent	NOUN
gp-181	150	10	selected	select	VERB
gp-181	150	11	through	through	ADP
gp-181	150	12	the	the	DET
gp-181	150	13	purposive	purposive	ADJ
gp-181	150	14	sampling	sampling	NOUN
gp-181	150	15	technique	technique	NOUN
gp-181	150	16	,	,	PUNCT
gp-181	150	17	which	which	PRON
gp-181	150	18	considers	consider	VERB
gp-181	150	19	certain	certain	ADJ
gp-181	150	20	characteristics	characteristic	NOUN
gp-181	150	21	of	of	ADP
gp-181	150	22	customers	customer	NOUN
gp-181	150	23	who	who	PRON
gp-181	150	24	actively	actively	ADV
gp-181	150	25	use	use	VERB
gp-181	150	26	the	the	DET
gp-181	150	27	gofood	gofood	NOUN
gp-181	150	28	application	application	NOUN
gp-181	150	29	.	.	PUNCT
gp-181	151	1	primary	primary	ADJ
gp-181	151	2	data	datum	NOUN
gp-181	151	3	in	in	ADP
gp-181	151	4	this	this	DET
gp-181	151	5	research	research	NOUN
gp-181	151	6	was	be	AUX
gp-181	151	7	collected	collect	VERB
gp-181	151	8	through	through	ADP
gp-181	151	9	the	the	DET
gp-181	151	10	distribution	distribution	NOUN
gp-181	151	11	of	of	ADP
gp-181	151	12	questionnaires	questionnaire	NOUN
gp-181	151	13	directly	directly	ADV
gp-181	151	14	or	or	CCONJ
gp-181	151	15	through	through	ADP
gp-181	151	16	online	online	ADJ
gp-181	151	17	media	medium	NOUN
gp-181	151	18	to	to	ADP
gp-181	151	19	respondents	respondent	NOUN
gp-181	151	20	in	in	ADP
gp-181	151	21	the	the	DET
gp-181	151	22	special	special	ADJ
gp-181	151	23	region	region	NOUN
gp-181	151	24	of	of	ADP
gp-181	151	25	yogyakarta	yogyakarta	PROPN
gp-181	151	26	.	.	PUNCT
gp-181	152	1	this	this	DET
gp-181	152	2	questionnaire	questionnaire	NOUN
gp-181	152	3	uses	use	VERB
gp-181	152	4	a	a	DET
gp-181	152	5	5	5	NUM
gp-181	152	6	-	-	PUNCT
gp-181	152	7	point	point	NOUN
gp-181	152	8	likert	likert	ADJ
gp-181	152	9	scale	scale	NOUN
gp-181	152	10	to	to	PART
gp-181	152	11	measure	measure	VERB
gp-181	152	12	respondents	respondent	NOUN
gp-181	152	13	'	'	PART
gp-181	152	14	perceptions	perception	NOUN
gp-181	152	15	of	of	ADP
gp-181	152	16	the	the	DET
gp-181	152	17	variables	variable	NOUN
gp-181	152	18	studied	study	VERB
gp-181	152	19	,	,	PUNCT
gp-181	152	20	namely	namely	ADV
gp-181	152	21	eservice	eservice	ADJ
gp-181	152	22	quality	quality	NOUN
gp-181	152	23	,	,	PUNCT
gp-181	152	24	e	e	NOUN
gp-181	152	25	-	-	NOUN
gp-181	152	26	trust	trust	NOUN
gp-181	152	27	,	,	PUNCT
gp-181	152	28	e	e	NOUN
gp-181	152	29	-	-	NOUN
gp-181	152	30	satisfaction	satisfaction	NOUN
gp-181	152	31	,	,	PUNCT
gp-181	152	32	and	and	CCONJ
gp-181	152	33	e	e	NOUN
gp-181	152	34	-	-	NOUN
gp-181	152	35	loyalty	loyalty	NOUN
gp-181	152	36	.	.	PUNCT
gp-181	153	1	data	datum	NOUN
gp-181	153	2	collection	collection	NOUN
gp-181	153	3	was	be	AUX
gp-181	153	4	carried	carry	VERB
gp-181	153	5	out	out	ADP
gp-181	153	6	from	from	ADP
gp-181	153	7	january	january	PROPN
gp-181	153	8	to	to	ADP
gp-181	153	9	february	february	PROPN
gp-181	153	10	2025	2025	NUM
gp-181	153	11	.	.	PUNCT
gp-181	154	1	the	the	DET
gp-181	154	2	collected	collect	VERB
gp-181	154	3	data	datum	NOUN
gp-181	154	4	were	be	AUX
gp-181	154	5	analyzedanalyzedanalyzedanalyzed	analyzedanalyzedanalyzedanalyze	VERB
gp-181	154	6	using	use	VERB
gp-181	154	7	the	the	DET
gp-181	154	8	partial	partial	ADJ
gp-181	154	9	least	least	ADJ
gp-181	154	10	squares	square	NOUN
gp-181	154	11	(	(	PUNCT
gp-181	154	12	pls	pls	INTJ
gp-181	154	13	)	)	PUNCT
gp-181	154	14	method	method	NOUN
gp-181	154	15	with	with	ADP
gp-181	154	16	smartpls	smartpls	PROPN
gp-181	154	17	software	software	NOUN
gp-181	154	18	.	.	PUNCT
gp-181	155	1	this	this	DET
gp-181	155	2	technique	technique	NOUN
gp-181	155	3	is	be	AUX
gp-181	155	4	used	use	VERB
gp-181	155	5	to	to	PART
gp-181	155	6	test	test	VERB
gp-181	155	7	the	the	DET
gp-181	155	8	relationship	relationship	NOUN
gp-181	155	9	between	between	ADP
gp-181	155	10	independent	independent	ADJ
gp-181	155	11	variables	variable	NOUN
gp-181	155	12	,	,	PUNCT
gp-181	155	13	mediating	mediating	NOUN
gp-181	155	14	variables	variable	NOUN
gp-181	155	15	,	,	PUNCT
gp-181	155	16	and	and	CCONJ
gp-181	155	17	dependent	dependent	ADJ
gp-181	155	18	variables	variable	NOUN
gp-181	155	19	.	.	PUNCT
gp-181	156	1	validity	validity	NOUN
gp-181	156	2	and	and	CCONJ
gp-181	156	3	reliability	reliability	NOUN
gp-181	156	4	tests	test	NOUN
gp-181	156	5	were	be	AUX
gp-181	156	6	conducted	conduct	VERB
gp-181	156	7	to	to	PART
gp-181	156	8	ensure	ensure	VERB
gp-181	156	9	that	that	SCONJ
gp-181	156	10	the	the	DET
gp-181	156	11	instruments	instrument	NOUN
gp-181	156	12	used	use	VERB
gp-181	156	13	in	in	ADP
gp-181	156	14	this	this	DET
gp-181	156	15	research	research	NOUN
gp-181	156	16	were	be	AUX
gp-181	156	17	valid	valid	ADJ
gp-181	156	18	and	and	CCONJ
gp-181	156	19	consistent	consistent	ADJ
gp-181	156	20	.	.	PUNCT
gp-181	157	1	validity	validity	NOUN
gp-181	157	2	was	be	AUX
gp-181	157	3	tested	test	VERB
gp-181	157	4	using	use	VERB
gp-181	157	5	convergent	convergent	ADJ
gp-181	157	6	validity	validity	NOUN
gp-181	157	7	and	and	CCONJ
gp-181	157	8	discriminant	discriminant	ADJ
gp-181	157	9	validity	validity	NOUN
gp-181	157	10	.	.	PUNCT
gp-181	158	1	at	at	ADP
gp-181	158	2	the	the	DET
gp-181	158	3	same	same	ADJ
gp-181	158	4	time	time	NOUN
gp-181	158	5	,	,	PUNCT
gp-181	158	6	reliability	reliability	NOUN
gp-181	158	7	was	be	AUX
gp-181	158	8	measured	measure	VERB
gp-181	158	9	using	use	VERB
gp-181	158	10	cronbach	cronbach	NOUN
gp-181	158	11	's	's	PART
gp-181	158	12	alpha	alpha	NOUN
gp-181	158	13	and	and	CCONJ
gp-181	158	14	composite	composite	ADJ
gp-181	158	15	reliability	reliability	NOUN
gp-181	158	16	values	value	NOUN
gp-181	158	17	to	to	PART
gp-181	158	18	ensure	ensure	VERB
gp-181	158	19	the	the	DET
gp-181	158	20	quality	quality	NOUN
gp-181	158	21	of	of	ADP
gp-181	158	22	the	the	DET
gp-181	158	23	data	datum	NOUN
gp-181	158	24	obtained	obtain	VERB
gp-181	158	25	.	.	PUNCT
gp-181	159	1	apdariza	apdariza	PROPN
gp-181	159	2	alfrida	alfrida	PROPN
gp-181	159	3	yumarnis	yumarnis	PROPN
gp-181	159	4	,	,	PUNCT
gp-181	159	5	mohamad	mohamad	PROPN
gp-181	159	6	irhas	irhas	PROPN
gp-181	159	7	effendi	effendi	PROPN
gp-181	159	8	,	,	PUNCT
gp-181	159	9	widhy	widhy	PROPN
gp-181	159	10	tri	tri	PROPN
gp-181	159	11	astuti	astuti	PROPN
gp-181	159	12	189	189	NUM
gp-181	159	13	result	result	NOUN
gp-181	159	14	and	and	CCONJ
gp-181	159	15	discussion	discussion	NOUN
gp-181	159	16	descriptive	descriptive	ADJ
gp-181	159	17	analysis	analysis	NOUN
gp-181	159	18	was	be	AUX
gp-181	159	19	conducted	conduct	VERB
gp-181	159	20	to	to	PART
gp-181	159	21	understand	understand	VERB
gp-181	159	22	the	the	DET
gp-181	159	23	characteristics	characteristic	NOUN
gp-181	159	24	of	of	ADP
gp-181	159	25	the	the	DET
gp-181	159	26	respondents	respondent	NOUN
gp-181	159	27	and	and	CCONJ
gp-181	159	28	the	the	DET
gp-181	159	29	distribution	distribution	NOUN
gp-181	159	30	of	of	ADP
gp-181	159	31	responses	response	NOUN
gp-181	159	32	for	for	ADP
gp-181	159	33	each	each	DET
gp-181	159	34	research	research	NOUN
gp-181	159	35	variable	variable	NOUN
gp-181	159	36	.	.	PUNCT
gp-181	160	1	the	the	DET
gp-181	160	2	study	study	NOUN
gp-181	160	3	involved	involve	VERB
gp-181	160	4	207	207	NUM
gp-181	160	5	respondents	respondent	NOUN
gp-181	160	6	who	who	PRON
gp-181	160	7	are	be	AUX
gp-181	160	8	active	active	ADJ
gp-181	160	9	gofood	gofood	NOUN
gp-181	160	10	users	user	NOUN
gp-181	160	11	in	in	ADP
gp-181	160	12	the	the	DET
gp-181	160	13	special	special	ADJ
gp-181	160	14	region	region	NOUN
gp-181	160	15	of	of	ADP
gp-181	160	16	yogyakarta	yogyakarta	PROPN
gp-181	160	17	.	.	PUNCT
gp-181	161	1	the	the	DET
gp-181	161	2	demographic	demographic	ADJ
gp-181	161	3	analysis	analysis	NOUN
gp-181	161	4	included	include	VERB
gp-181	161	5	age	age	NOUN
gp-181	161	6	,	,	PUNCT
gp-181	161	7	gender	gender	NOUN
gp-181	161	8	,	,	PUNCT
gp-181	161	9	frequency	frequency	NOUN
gp-181	161	10	of	of	ADP
gp-181	161	11	gofood	gofood	NOUN
gp-181	161	12	usage	usage	NOUN
gp-181	161	13	,	,	PUNCT
gp-181	161	14	and	and	CCONJ
gp-181	161	15	preferred	preferred	ADJ
gp-181	161	16	payment	payment	NOUN
gp-181	161	17	methods	method	NOUN
gp-181	161	18	.	.	PUNCT
gp-181	162	1	the	the	DET
gp-181	162	2	results	result	NOUN
gp-181	162	3	indicate	indicate	VERB
gp-181	162	4	that	that	SCONJ
gp-181	162	5	most	most	ADJ
gp-181	162	6	respondents	respondent	NOUN
gp-181	162	7	fall	fall	VERB
gp-181	162	8	within	within	ADP
gp-181	162	9	the	the	DET
gp-181	162	10	18–35	18–35	NUM
gp-181	162	11	age	age	NOUN
gp-181	162	12	group	group	NOUN
gp-181	162	13	,	,	PUNCT
gp-181	162	14	representing	represent	VERB
gp-181	162	15	young	young	ADJ
gp-181	162	16	adults	adult	NOUN
gp-181	162	17	who	who	PRON
gp-181	162	18	are	be	AUX
gp-181	162	19	highly	highly	ADV
gp-181	162	20	engaged	engaged	ADJ
gp-181	162	21	with	with	ADP
gp-181	162	22	digital	digital	ADJ
gp-181	162	23	services	service	NOUN
gp-181	162	24	.	.	PUNCT
gp-181	163	1	additionally	additionally	ADV
gp-181	163	2	,	,	PUNCT
gp-181	163	3	most	most	ADJ
gp-181	163	4	respondents	respondent	NOUN
gp-181	163	5	reported	report	VERB
gp-181	163	6	using	use	VERB
gp-181	163	7	gofood	gofood	NOUN
gp-181	163	8	at	at	ADP
gp-181	163	9	least	least	ADJ
gp-181	163	10	twice	twice	ADV
gp-181	163	11	weekly	weekly	ADJ
gp-181	163	12	,	,	PUNCT
gp-181	163	13	highlighting	highlight	VERB
gp-181	163	14	its	its	PRON
gp-181	163	15	role	role	NOUN
gp-181	163	16	as	as	ADP
gp-181	163	17	a	a	DET
gp-181	163	18	primary	primary	ADJ
gp-181	163	19	food	food	NOUN
gp-181	163	20	delivery	delivery	NOUN
gp-181	163	21	platform	platform	NOUN
gp-181	163	22	.	.	PUNCT
gp-181	164	1	regarding	regard	VERB
gp-181	164	2	payment	payment	NOUN
gp-181	164	3	methods	method	NOUN
gp-181	164	4	,	,	PUNCT
gp-181	164	5	digital	digital	ADJ
gp-181	164	6	wallets	wallet	NOUN
gp-181	164	7	and	and	CCONJ
gp-181	164	8	online	online	ADJ
gp-181	164	9	banking	banking	NOUN
gp-181	164	10	were	be	AUX
gp-181	164	11	the	the	DET
gp-181	164	12	most	most	ADV
gp-181	164	13	commonly	commonly	ADV
gp-181	164	14	used	use	VERB
gp-181	164	15	,	,	PUNCT
gp-181	164	16	demonstrating	demonstrate	VERB
gp-181	164	17	the	the	DET
gp-181	164	18	increasing	increase	VERB
gp-181	164	19	reliance	reliance	NOUN
gp-181	164	20	on	on	ADP
gp-181	164	21	cashless	cashless	NOUN
gp-181	164	22	transactions	transaction	NOUN
gp-181	164	23	in	in	ADP
gp-181	164	24	online	online	ADJ
gp-181	164	25	food	food	NOUN
gp-181	164	26	delivery	delivery	NOUN
gp-181	164	27	services	service	NOUN
gp-181	164	28	.	.	PUNCT
gp-181	165	1	regarding	regard	VERB
gp-181	165	2	research	research	NOUN
gp-181	165	3	variables	variable	NOUN
gp-181	165	4	,	,	PUNCT
gp-181	165	5	the	the	DET
gp-181	165	6	mean	mean	ADJ
gp-181	165	7	scores	score	NOUN
gp-181	165	8	for	for	ADP
gp-181	165	9	e	e	NOUN
gp-181	165	10	-	-	NOUN
gp-181	165	11	service	service	ADJ
gp-181	165	12	quality	quality	NOUN
gp-181	165	13	,	,	PUNCT
gp-181	165	14	e	e	NOUN
gp-181	165	15	-	-	NOUN
gp-181	165	16	trust	trust	NOUN
gp-181	165	17	,	,	PUNCT
gp-181	165	18	esatisfaction	esatisfaction	NOUN
gp-181	165	19	,	,	PUNCT
gp-181	165	20	and	and	CCONJ
gp-181	165	21	e	e	NOUN
gp-181	165	22	-	-	NOUN
gp-181	165	23	loyalty	loyalty	NOUN
gp-181	165	24	suggest	suggest	VERB
gp-181	165	25	that	that	SCONJ
gp-181	165	26	respondents	respondent	NOUN
gp-181	165	27	generally	generally	ADV
gp-181	165	28	perceive	perceive	VERB
gp-181	165	29	gofood	gofood	NOUN
gp-181	165	30	's	's	PART
gp-181	165	31	services	service	NOUN
gp-181	165	32	positively	positively	ADV
gp-181	165	33	.	.	PUNCT
gp-181	166	1	e	e	X
gp-181	166	2	-	-	NOUN
gp-181	166	3	service	service	ADJ
gp-181	166	4	quality	quality	NOUN
gp-181	166	5	scored	score	VERB
gp-181	166	6	the	the	DET
gp-181	166	7	highest	high	ADJ
gp-181	166	8	,	,	PUNCT
gp-181	166	9	indicating	indicate	VERB
gp-181	166	10	that	that	SCONJ
gp-181	166	11	users	user	NOUN
gp-181	166	12	appreciate	appreciate	VERB
gp-181	166	13	the	the	DET
gp-181	166	14	efficiency	efficiency	NOUN
gp-181	166	15	and	and	CCONJ
gp-181	166	16	reliability	reliability	NOUN
gp-181	166	17	of	of	ADP
gp-181	166	18	the	the	DET
gp-181	166	19	platform	platform	NOUN
gp-181	166	20	.	.	PUNCT
gp-181	167	1	e	e	X
gp-181	167	2	-	-	NOUN
gp-181	167	3	trust	trust	NOUN
gp-181	167	4	also	also	ADV
gp-181	167	5	received	receive	VERB
gp-181	167	6	a	a	DET
gp-181	167	7	high	high	ADJ
gp-181	167	8	rating	rating	NOUN
gp-181	167	9	,	,	PUNCT
gp-181	167	10	suggesting	suggest	VERB
gp-181	167	11	that	that	PRON
gp-181	167	12	gofood	gofood	NOUN
gp-181	167	13	's	's	PART
gp-181	167	14	security	security	NOUN
gp-181	167	15	features	feature	NOUN
gp-181	167	16	and	and	CCONJ
gp-181	167	17	transaction	transaction	NOUN
gp-181	167	18	transparency	transparency	NOUN
gp-181	167	19	have	have	AUX
gp-181	167	20	successfully	successfully	ADV
gp-181	167	21	built	build	VERB
gp-181	167	22	consumer	consumer	NOUN
gp-181	167	23	confidence	confidence	NOUN
gp-181	167	24	.	.	PUNCT
gp-181	168	1	furthermore	furthermore	ADV
gp-181	168	2	,	,	PUNCT
gp-181	168	3	e	e	NOUN
gp-181	168	4	-	-	NOUN
gp-181	168	5	satisfaction	satisfaction	NOUN
gp-181	168	6	and	and	CCONJ
gp-181	168	7	e	e	NOUN
gp-181	168	8	-	-	NOUN
gp-181	168	9	loyalty	loyalty	NOUN
gp-181	168	10	exhibited	exhibit	VERB
gp-181	168	11	strong	strong	ADJ
gp-181	168	12	correlations	correlation	NOUN
gp-181	168	13	,	,	PUNCT
gp-181	168	14	reinforcing	reinforce	VERB
gp-181	168	15	that	that	SCONJ
gp-181	168	16	satisfied	satisfied	ADJ
gp-181	168	17	customers	customer	NOUN
gp-181	168	18	are	be	AUX
gp-181	168	19	likely	likely	ADJ
gp-181	168	20	to	to	PART
gp-181	168	21	remain	remain	VERB
gp-181	168	22	loyal	loyal	ADJ
gp-181	168	23	to	to	ADP
gp-181	168	24	the	the	DET
gp-181	168	25	platform	platform	NOUN
gp-181	168	26	.	.	PUNCT
gp-181	169	1	the	the	DET
gp-181	169	2	analysis	analysis	NOUN
gp-181	169	3	results	result	NOUN
gp-181	169	4	show	show	VERB
gp-181	169	5	that	that	SCONJ
gp-181	169	6	e	e	NOUN
gp-181	169	7	-	-	NOUN
gp-181	169	8	service	service	ADJ
gp-181	169	9	quality	quality	NOUN
gp-181	169	10	and	and	CCONJ
gp-181	169	11	e	e	NOUN
gp-181	169	12	-	-	NOUN
gp-181	169	13	trust	trust	NOUN
gp-181	169	14	positively	positively	ADV
gp-181	169	15	affect	affect	VERB
gp-181	169	16	esatisfaction	esatisfaction	NOUN
gp-181	169	17	and	and	CCONJ
gp-181	169	18	e	e	NOUN
gp-181	169	19	-	-	NOUN
gp-181	169	20	loyalty	loyalty	NOUN
gp-181	169	21	.	.	PUNCT
gp-181	170	1	this	this	PRON
gp-181	170	2	indicates	indicate	VERB
gp-181	170	3	that	that	SCONJ
gp-181	170	4	customers	customer	NOUN
gp-181	170	5	who	who	PRON
gp-181	170	6	experience	experience	VERB
gp-181	170	7	high	high	ADJ
gp-181	170	8	-	-	PUNCT
gp-181	170	9	quality	quality	NOUN
gp-181	170	10	service	service	NOUN
gp-181	170	11	and	and	CCONJ
gp-181	170	12	trust	trust	VERB
gp-181	170	13	the	the	DET
gp-181	170	14	platform	platform	NOUN
gp-181	170	15	are	be	AUX
gp-181	170	16	more	more	ADV
gp-181	170	17	satisfied	satisfied	ADJ
gp-181	170	18	and	and	CCONJ
gp-181	170	19	loyal	loyal	ADJ
gp-181	170	20	to	to	ADP
gp-181	170	21	gofood	gofood	NOUN
gp-181	170	22	.	.	PUNCT
gp-181	171	1	additionally	additionally	ADV
gp-181	171	2	,	,	PUNCT
gp-181	171	3	e	e	NOUN
gp-181	171	4	-	-	NOUN
gp-181	171	5	satisfaction	satisfaction	NOUN
gp-181	171	6	serves	serve	VERB
gp-181	171	7	as	as	ADP
gp-181	171	8	a	a	DET
gp-181	171	9	mediator	mediator	NOUN
gp-181	171	10	,	,	PUNCT
gp-181	171	11	strengthening	strengthen	VERB
gp-181	171	12	the	the	DET
gp-181	171	13	relationship	relationship	NOUN
gp-181	171	14	between	between	ADP
gp-181	171	15	service	service	NOUN
gp-181	171	16	quality	quality	NOUN
gp-181	171	17	,	,	PUNCT
gp-181	171	18	trust	trust	NOUN
gp-181	171	19	,	,	PUNCT
gp-181	171	20	and	and	CCONJ
gp-181	171	21	loyalty	loyalty	NOUN
gp-181	171	22	.	.	PUNCT
gp-181	172	1	in	in	ADP
gp-181	172	2	this	this	DET
gp-181	172	3	context	context	NOUN
gp-181	172	4	,	,	PUNCT
gp-181	172	5	customer	customer	NOUN
gp-181	172	6	satisfaction	satisfaction	NOUN
gp-181	172	7	is	be	AUX
gp-181	172	8	crucial	crucial	ADJ
gp-181	172	9	in	in	ADP
gp-181	172	10	bridging	bridge	VERB
gp-181	172	11	the	the	DET
gp-181	172	12	positive	positive	ADJ
gp-181	172	13	impact	impact	NOUN
gp-181	172	14	of	of	ADP
gp-181	172	15	service	service	NOUN
gp-181	172	16	quality	quality	NOUN
gp-181	172	17	and	and	CCONJ
gp-181	172	18	trust	trust	NOUN
gp-181	172	19	on	on	ADP
gp-181	172	20	customer	customer	NOUN
gp-181	172	21	loyalty	loyalty	NOUN
gp-181	172	22	.	.	PUNCT
gp-181	173	1	further	further	ADJ
gp-181	173	2	analysis	analysis	NOUN
gp-181	173	3	reveals	reveal	VERB
gp-181	173	4	that	that	SCONJ
gp-181	173	5	customer	customer	NOUN
gp-181	173	6	trust	trust	NOUN
gp-181	173	7	in	in	ADP
gp-181	173	8	the	the	DET
gp-181	173	9	gofood	gofood	NOUN
gp-181	173	10	platform	platform	NOUN
gp-181	173	11	is	be	AUX
gp-181	173	12	influenced	influence	VERB
gp-181	173	13	by	by	ADP
gp-181	173	14	service	service	NOUN
gp-181	173	15	functionality	functionality	NOUN
gp-181	173	16	and	and	CCONJ
gp-181	173	17	the	the	DET
gp-181	173	18	overall	overall	ADJ
gp-181	173	19	user	user	NOUN
gp-181	173	20	experience	experience	NOUN
gp-181	173	21	,	,	PUNCT
gp-181	173	22	including	include	VERB
gp-181	173	23	interactions	interaction	NOUN
gp-181	173	24	with	with	ADP
gp-181	173	25	customer	customer	NOUN
gp-181	173	26	service	service	NOUN
gp-181	173	27	,	,	PUNCT
gp-181	173	28	the	the	DET
gp-181	173	29	availability	availability	NOUN
gp-181	173	30	of	of	ADP
gp-181	173	31	discounts	discount	NOUN
gp-181	173	32	,	,	PUNCT
gp-181	173	33	and	and	CCONJ
gp-181	173	34	the	the	DET
gp-181	173	35	ease	ease	NOUN
gp-181	173	36	of	of	ADP
gp-181	173	37	completing	complete	VERB
gp-181	173	38	transactions	transaction	NOUN
gp-181	173	39	.	.	PUNCT
gp-181	174	1	these	these	DET
gp-181	174	2	findings	finding	NOUN
gp-181	174	3	suggest	suggest	VERB
gp-181	174	4	that	that	SCONJ
gp-181	174	5	platforms	platform	NOUN
gp-181	174	6	should	should	AUX
gp-181	174	7	optimizeoptimizeoptimizeoptimize	optimizeoptimizeoptimizeoptimize	VERB
gp-181	174	8	user	user	NOUN
gp-181	174	9	experience	experience	NOUN
gp-181	174	10	by	by	ADP
gp-181	174	11	improving	improve	VERB
gp-181	174	12	service	service	NOUN
gp-181	174	13	responsiveness	responsiveness	NOUN
gp-181	174	14	,	,	PUNCT
gp-181	174	15	simplifying	simplify	VERB
gp-181	174	16	the	the	DET
gp-181	174	17	app	app	NOUN
gp-181	174	18	interface	interface	NOUN
gp-181	174	19	,	,	PUNCT
gp-181	174	20	and	and	CCONJ
gp-181	174	21	personalizing	personalize	VERB
gp-181	174	22	product	product	NOUN
gp-181	174	23	recommendations	recommendation	NOUN
gp-181	174	24	based	base	VERB
gp-181	174	25	on	on	ADP
gp-181	174	26	user	user	NOUN
gp-181	174	27	preferences	preference	NOUN
gp-181	174	28	.	.	PUNCT
gp-181	175	1	outer	outer	ADJ
gp-181	175	2	model	model	NOUN
gp-181	175	3	(	(	PUNCT
gp-181	175	4	measurement	measurement	NOUN
gp-181	175	5	model	model	NOUN
gp-181	175	6	)	)	PUNCT
gp-181	175	7	for	for	ADP
gp-181	175	8	full	full	ADJ
gp-181	175	9	model	model	NOUN
gp-181	175	10	analyzedanalyzedanalyzedanalyzed	analyzedanalyzedanalyzedanalyze	VERB
gp-181	175	11	figure	figure	NOUN
gp-181	175	12	3	3	NUM
gp-181	175	13	.	.	NOUN
gp-181	175	14	207	207	NUM
gp-181	176	1	respondent	respondent	NOUN
gp-181	176	2	algorithm	algorithm	NOUN
gp-181	176	3	results	result	VERB
gp-181	176	4	american	american	ADJ
gp-181	176	5	journal	journal	PROPN
gp-181	176	6	of	of	ADP
gp-181	176	7	economic	economic	ADJ
gp-181	176	8	and	and	CCONJ
gp-181	176	9	management	management	NOUN
gp-181	176	10	business	business	NOUN
gp-181	176	11	vol	vol	NOUN
gp-181	176	12	.	.	PROPN
gp-181	177	1	3	3	NUM
gp-181	177	2	no	no	NOUN
gp-181	177	3	.	.	NOUN
gp-181	177	4	2	2	NUM
gp-181	177	5	february	february	NOUN
gp-181	177	6	2025	2025	NUM
gp-181	177	7	190	190	NUM
gp-181	177	8	convergent	convergent	NOUN
gp-181	177	9	validity	validity	NOUN
gp-181	177	10	the	the	DET
gp-181	177	11	following	follow	VERB
gp-181	177	12	is	be	AUX
gp-181	177	13	the	the	DET
gp-181	177	14	outer	outer	ADJ
gp-181	177	15	loading	loading	NOUN
gp-181	177	16	value	value	NOUN
gp-181	177	17	of	of	ADP
gp-181	177	18	each	each	DET
gp-181	177	19	indicator	indicator	NOUN
gp-181	177	20	:	:	PUNCT
gp-181	177	21	table	table	NOUN
gp-181	177	22	1	1	NUM
gp-181	177	23	.	.	PUNCT
gp-181	177	24	outer	outer	ADJ
gp-181	177	25	loading	loading	NOUN
gp-181	177	26	variables	variable	NOUN
gp-181	177	27	indicator	indicator	NOUN
gp-181	177	28	outer	outer	ADJ
gp-181	177	29	loading	loading	NOUN
gp-181	177	30	description	description	NOUN
gp-181	177	31	e	e	NOUN
gp-181	177	32	-	-	NOUN
gp-181	177	33	service	service	ADJ
gp-181	177	34	quality	quality	NOUN
gp-181	177	35	(	(	PUNCT
gp-181	177	36	x1	x1	PROPN
gp-181	177	37	)	)	PUNCT
gp-181	177	38	esq1	esq1	NOUN
gp-181	177	39	0.806	0.806	NUM
gp-181	177	40	valid	valid	ADJ
gp-181	177	41	esq2	esq2	NOUN
gp-181	178	1	0.710	0.710	NUM
gp-181	178	2	valid	valid	ADJ
gp-181	178	3	esq3	esq3	VERB
gp-181	178	4	0.729	0.729	NUM
gp-181	178	5	valid	valid	ADJ
gp-181	178	6	esq4	esq4	PROPN
gp-181	178	7	0.774	0.774	NUM
gp-181	178	8	valid	valid	ADJ
gp-181	178	9	esq5	esq5	NOUN
gp-181	178	10	0.741	0.741	NUM
gp-181	178	11	valid	valid	ADJ
gp-181	178	12	esq6	esq6	NOUN
gp-181	178	13	0.743	0.743	NUM
gp-181	178	14	valid	valid	ADJ
gp-181	178	15	esq7	esq7	NOUN
gp-181	178	16	0.746	0.746	NUM
gp-181	178	17	valid	valid	ADJ
gp-181	178	18	esq8	esq8	NOUN
gp-181	178	19	0.785	0.785	NUM
gp-181	178	20	valid	valid	ADJ
gp-181	178	21	esq9	esq9	NOUN
gp-181	178	22	0.747	0.747	NUM
gp-181	178	23	valid	valid	ADJ
gp-181	178	24	esq10	esq10	ADJ
gp-181	178	25	0.718	0.718	NUM
gp-181	178	26	valid	valid	ADJ
gp-181	178	27	esq11	esq11	NOUN
gp-181	178	28	0.724	0.724	NUM
gp-181	178	29	valid	valid	ADJ
gp-181	178	30	e	e	NOUN
gp-181	178	31	-	-	NOUN
gp-181	178	32	trust	trust	ADJ
gp-181	178	33	(	(	PUNCT
gp-181	178	34	x2	x2	PROPN
gp-181	178	35	)	)	PUNCT
gp-181	178	36	et1	et1	NOUN
gp-181	178	37	0.752	0.752	NUM
gp-181	178	38	valid	valid	ADJ
gp-181	178	39	et2	et2	PROPN
gp-181	178	40	0.742	0.742	NUM
gp-181	178	41	valid	valid	ADJ
gp-181	178	42	et3	et3	NOUN
gp-181	178	43	0.722	0.722	NUM
gp-181	178	44	valid	valid	ADJ
gp-181	178	45	et4	et4	NOUN
gp-181	178	46	0.727	0.727	NUM
gp-181	178	47	valid	valid	ADJ
gp-181	178	48	et5	et5	NOUN
gp-181	178	49	0.719	0.719	NUM
gp-181	178	50	valid	valid	ADJ
gp-181	178	51	et6	et6	NOUN
gp-181	178	52	0.737	0.737	NUM
gp-181	178	53	valid	valid	ADJ
gp-181	178	54	et7	et7	NOUN
gp-181	178	55	0.767	0.767	NUM
gp-181	178	56	valid	valid	ADJ
gp-181	178	57	e	e	NOUN
gp-181	178	58	-	-	NOUN
gp-181	178	59	loyalty	loyalty	NOUN
gp-181	178	60	(	(	PUNCT
gp-181	178	61	y	y	NOUN
gp-181	178	62	)	)	PUNCT
gp-181	178	63	el1	el1	PROPN
gp-181	178	64	0.730	0.730	NUM
gp-181	178	65	valid	valid	ADJ
gp-181	178	66	el2	el2	PROPN
gp-181	178	67	0.756	0.756	NUM
gp-181	178	68	valid	valid	ADJ
gp-181	178	69	el3	el3	NOUN
gp-181	178	70	0.756	0.756	NUM
gp-181	178	71	valid	valid	ADJ
gp-181	178	72	el4	el4	NOUN
gp-181	178	73	0.822	0.822	NUM
gp-181	178	74	valid	valid	ADJ
gp-181	178	75	el5	el5	NOUN
gp-181	178	76	0.746	0.746	NUM
gp-181	178	77	valid	valid	ADJ
gp-181	178	78	el6	el6	NOUN
gp-181	178	79	0.739	0.739	NUM
gp-181	178	80	valid	valid	ADJ
gp-181	178	81	e	e	NOUN
gp-181	178	82	-	-	NOUN
gp-181	178	83	satisfaction	satisfaction	NOUN
gp-181	178	84	(	(	PUNCT
gp-181	178	85	y	y	NOUN
gp-181	178	86	)	)	PUNCT
gp-181	178	87	es1	es1	PROPN
gp-181	178	88	0.738	0.738	NUM
gp-181	178	89	valid	valid	ADJ
gp-181	178	90	es2	es2	PROPN
gp-181	178	91	0.775	0.775	NUM
gp-181	178	92	valid	valid	ADJ
gp-181	178	93	es3	es3	NUM
gp-181	178	94	0.726	0.726	NUM
gp-181	178	95	valid	valid	ADJ
gp-181	178	96	es4	es4	NOUN
gp-181	178	97	0.759	0.759	NUM
gp-181	178	98	valid	valid	ADJ
gp-181	178	99	es5	es5	NOUN
gp-181	178	100	0.721	0.721	NUM
gp-181	178	101	valid	valid	ADJ
gp-181	178	102	es6	es6	PROPN
gp-181	178	103	0.741	0.741	NUM
gp-181	179	1	valid	valid	ADJ
gp-181	179	2	es7	es7	PROPN
gp-181	179	3	0.731	0.731	NUM
gp-181	179	4	valid	valid	ADJ
gp-181	179	5	es8	es8	NOUN
gp-181	179	6	0.749	0.749	NUM
gp-181	179	7	valid	valid	ADJ
gp-181	179	8	es9	es9	NOUN
gp-181	179	9	0.736	0.736	NUM
gp-181	179	10	valid	valid	ADJ
gp-181	179	11	es10	es10	PROPN
gp-181	179	12	0.773	0.773	NUM
gp-181	179	13	valid	valid	NOUN
gp-181	179	14	based	base	VERB
gp-181	179	15	on	on	ADP
gp-181	179	16	table	table	NOUN
gp-181	179	17	1	1	NUM
gp-181	179	18	,	,	PUNCT
gp-181	179	19	it	it	PRON
gp-181	179	20	is	be	AUX
gp-181	179	21	found	find	VERB
gp-181	179	22	that	that	SCONJ
gp-181	179	23	the	the	DET
gp-181	179	24	outer	outer	ADJ
gp-181	179	25	loading	loading	NOUN
gp-181	179	26	is	be	AUX
gp-181	179	27	>	>	X
gp-181	179	28	0.7	0.7	NUM
gp-181	179	29	,	,	PUNCT
gp-181	179	30	so	so	SCONJ
gp-181	179	31	the	the	DET
gp-181	179	32	indicators	indicator	NOUN
gp-181	179	33	of	of	ADP
gp-181	179	34	each	each	DET
gp-181	179	35	variable	variable	NOUN
gp-181	179	36	are	be	AUX
gp-181	179	37	reliable	reliable	ADJ
gp-181	179	38	.	.	PUNCT
gp-181	180	1	thus	thus	ADV
gp-181	180	2	,	,	PUNCT
gp-181	180	3	it	it	PRON
gp-181	180	4	can	can	AUX
gp-181	180	5	be	be	AUX
gp-181	180	6	concluded	conclude	VERB
gp-181	180	7	that	that	SCONJ
gp-181	180	8	each	each	DET
gp-181	180	9	indicator	indicator	NOUN
gp-181	180	10	used	use	VERB
gp-181	180	11	to	to	PART
gp-181	180	12	measure	measure	VERB
gp-181	180	13	the	the	DET
gp-181	180	14	latent	latent	NOUN
gp-181	180	15	variable	variable	NOUN
gp-181	180	16	has	have	AUX
gp-181	180	17	met	meet	VERB
gp-181	180	18	convergent	convergent	ADJ
gp-181	180	19	validity	validity	NOUN
gp-181	180	20	.	.	PUNCT
gp-181	181	1	discriminant	discriminant	ADJ
gp-181	181	2	validity	validity	NOUN
gp-181	181	3	the	the	DET
gp-181	181	4	cross	cross	ADJ
gp-181	181	5	-	-	ADJ
gp-181	181	6	loading	loading	ADJ
gp-181	181	7	factor	factor	NOUN
gp-181	181	8	value	value	NOUN
gp-181	181	9	of	of	ADP
gp-181	181	10	each	each	DET
gp-181	181	11	indicator	indicator	NOUN
gp-181	181	12	can	can	AUX
gp-181	181	13	be	be	AUX
gp-181	181	14	seen	see	VERB
gp-181	181	15	in	in	ADP
gp-181	181	16	table	table	NOUN
gp-181	181	17	2	2	NUM
gp-181	181	18	.	.	PUNCT
gp-181	181	19	apdariza	apdariza	PROPN
gp-181	181	20	alfrida	alfrida	PROPN
gp-181	181	21	yumarnis	yumarnis	PROPN
gp-181	181	22	,	,	PUNCT
gp-181	181	23	mohamad	mohamad	PROPN
gp-181	181	24	irhas	irhas	PROPN
gp-181	181	25	effendi	effendi	PROPN
gp-181	181	26	,	,	PUNCT
gp-181	181	27	widhy	widhy	PROPN
gp-181	181	28	tri	tri	PROPN
gp-181	181	29	astuti	astuti	VERB
gp-181	181	30	191	191	NUM
gp-181	181	31	table	table	NOUN
gp-181	181	32	2	2	NUM
gp-181	181	33	.	.	X
gp-181	181	34	cross	cross	NOUN
gp-181	181	35	loading	loading	NOUN
gp-181	181	36	factor	factor	NOUN
gp-181	181	37	indicator	indicator	NOUN
gp-181	181	38	e	e	NOUN
gp-181	181	39	-	-	NOUN
gp-181	181	40	service	service	ADJ
gp-181	181	41	quality	quality	NOUN
gp-181	181	42	(	(	PUNCT
gp-181	181	43	x1	x1	PROPN
gp-181	181	44	)	)	PUNCT
gp-181	181	45	e	e	X
gp-181	181	46	-	-	NOUN
gp-181	181	47	trust	trust	ADJ
gp-181	181	48	(	(	PUNCT
gp-181	181	49	x2	x2	PROPN
gp-181	181	50	)	)	PUNCT
gp-181	181	51	e	e	NOUN
gp-181	181	52	-	-	NOUN
gp-181	181	53	loyalty	loyalty	NOUN
gp-181	181	54	(	(	PUNCT
gp-181	181	55	y	y	NOUN
gp-181	181	56	)	)	PUNCT
gp-181	181	57	e	e	NOUN
gp-181	181	58	-	-	NOUN
gp-181	181	59	satisfaction	satisfaction	NOUN
gp-181	181	60	(	(	PUNCT
gp-181	181	61	z	z	NOUN
gp-181	181	62	)	)	PUNCT
gp-181	181	63	x1.1	x1.1	PROPN
gp-181	181	64	0.806	0.806	NUM
gp-181	181	65	0.056	0.056	NUM
gp-181	181	66	0.295	0.295	NUM
gp-181	181	67	0.267	0.267	NUM
gp-181	181	68	x1.2	x1.2	NOUN
gp-181	181	69	0.710	0.710	NUM
gp-181	181	70	0.126	0.126	NUM
gp-181	181	71	0.303	0.303	NUM
gp-181	181	72	0.247	0.247	NUM
gp-181	181	73	x1.3	x1.3	PROPN
gp-181	181	74	0.729	0.729	NUM
gp-181	181	75	0.131	0.131	NUM
gp-181	181	76	0.411	0.411	NUM
gp-181	181	77	0.349	0.349	NUM
gp-181	181	78	x1.4	x1.4	PROPN
gp-181	181	79	0.774	0.774	NUM
gp-181	181	80	0.052	0.052	NUM
gp-181	181	81	0.294	0.294	NUM
gp-181	181	82	0.263	0.263	NUM
gp-181	181	83	x1.5	x1.5	NOUN
gp-181	181	84	0.741	0.741	NUM
gp-181	181	85	0.069	0.069	NUM
gp-181	181	86	0.312	0.312	NUM
gp-181	181	87	0.278	0.278	NUM
gp-181	181	88	x1.6	x1.6	PROPN
gp-181	181	89	0.743	0.743	NUM
gp-181	181	90	0.062	0.062	NUM
gp-181	181	91	0.294	0.294	NUM
gp-181	181	92	0.216	0.216	NUM
gp-181	181	93	x1.7	x1.7	ADV
gp-181	181	94	0.746	0.746	NUM
gp-181	181	95	0.061	0.061	NUM
gp-181	181	96	0.305	0.305	NUM
gp-181	181	97	0.271	0.271	NUM
gp-181	181	98	x1.8	x1.8	PROPN
gp-181	182	1	0.785	0.785	NUM
gp-181	182	2	0.106	0.106	NUM
gp-181	182	3	0.345	0.345	NUM
gp-181	182	4	0.262	0.262	NUM
gp-181	182	5	x1.9	x1.9	NUM
gp-181	182	6	0.747	0.747	NUM
gp-181	182	7	-0.001	-0.001	NOUN
gp-181	182	8	0.380	0.380	NUM
gp-181	182	9	0.307	0.307	NUM
gp-181	182	10	x1.10	x1.10	PROPN
gp-181	182	11	0.718	0.718	NUM
gp-181	182	12	0.019	0.019	NUM
gp-181	182	13	0.260	0.260	NUM
gp-181	182	14	0.242	0.242	NUM
gp-181	182	15	x1.11	x1.11	PROPN
gp-181	182	16	0.724	0.724	NUM
gp-181	182	17	0.106	0.106	NUM
gp-181	182	18	0.247	0.247	NUM
gp-181	182	19	0.303	0.303	NUM
gp-181	182	20	x2.1	x2.1	PUNCT
gp-181	182	21	0.134	0.134	NUM
gp-181	182	22	0.752	0.752	NUM
gp-181	182	23	0.396	0.396	NUM
gp-181	182	24	0.376	0.376	NUM
gp-181	182	25	x2.2	x2.2	PROPN
gp-181	182	26	0.048	0.048	NUM
gp-181	182	27	0.742	0.742	NUM
gp-181	182	28	0.325	0.325	NUM
gp-181	182	29	0.306	0.306	NUM
gp-181	182	30	x2.3	x2.3	ADP
gp-181	182	31	0.090	0.090	NUM
gp-181	182	32	0.722	0.722	NUM
gp-181	182	33	0.338	0.338	NUM
gp-181	182	34	0.337	0.337	NUM
gp-181	182	35	x2.4	x2.4	PUNCT
gp-181	182	36	-0.023	-0.023	X
gp-181	182	37	0.727	0.727	NUM
gp-181	182	38	0.277	0.277	NUM
gp-181	182	39	0.349	0.349	NUM
gp-181	182	40	x2.5	x2.5	PROPN
gp-181	182	41	-0.038	-0.038	PUNCT
gp-181	182	42	0.719	0.719	NUM
gp-181	182	43	0.227	0.227	NUM
gp-181	182	44	0.251	0.251	NUM
gp-181	182	45	x2.6	x2.6	PROPN
gp-181	182	46	0.149	0.149	NUM
gp-181	182	47	0.737	0.737	NUM
gp-181	182	48	0.394	0.394	NUM
gp-181	182	49	0.362	0.362	NUM
gp-181	182	50	x2.7	x2.7	PROPN
gp-181	182	51	0.084	0.084	NUM
gp-181	182	52	0.767	0.767	NUM
gp-181	182	53	0.343	0.343	NUM
gp-181	182	54	0.345	0.345	NUM
gp-181	182	55	y1	y1	NOUN
gp-181	182	56	0.266	0.266	NUM
gp-181	182	57	0.367	0.367	NUM
gp-181	182	58	0.730	0.730	NUM
gp-181	182	59	0.550	0.550	NUM
gp-181	182	60	y2	y2	NOUN
gp-181	182	61	0.301	0.301	NUM
gp-181	182	62	0.353	0.353	NUM
gp-181	182	63	0.756	0.756	NUM
gp-181	182	64	0.563	0.563	NUM
gp-181	182	65	y3	y3	NOUN
gp-181	182	66	0.329	0.329	NUM
gp-181	182	67	0.351	0.351	NUM
gp-181	182	68	0.756	0.756	NUM
gp-181	182	69	0.537	0.537	NUM
gp-181	182	70	y4	y4	NOUN
gp-181	182	71	0.372	0.372	NUM
gp-181	182	72	0.392	0.392	NUM
gp-181	182	73	0.822	0.822	NUM
gp-181	182	74	0.602	0.602	NUM
gp-181	182	75	y5	y5	NOUN
gp-181	182	76	0.373	0.373	NUM
gp-181	182	77	0.327	0.327	NUM
gp-181	182	78	0.746	0.746	NUM
gp-181	182	79	0.605	0.605	NUM
gp-181	182	80	y6	y6	ADJ
gp-181	182	81	0.287	0.287	NUM
gp-181	182	82	0.270	0.270	NUM
gp-181	182	83	0.739	0.739	NUM
gp-181	182	84	0.501	0.501	NUM
gp-181	182	85	z1	z1	PROPN
gp-181	182	86	0.195	0.195	NUM
gp-181	182	87	0.383	0.383	NUM
gp-181	182	88	0.533	0.533	NUM
gp-181	182	89	0.738	0.738	NUM
gp-181	182	90	z2	z2	NOUN
gp-181	182	91	0.355	0.355	NUM
gp-181	182	92	0.379	0.379	NUM
gp-181	182	93	0.544	0.544	NUM
gp-181	182	94	0.775	0.775	NUM
gp-181	182	95	z3	z3	NOUN
gp-181	182	96	0.266	0.266	NUM
gp-181	182	97	0.330	0.330	NUM
gp-181	182	98	0.532	0.532	NUM
gp-181	182	99	0.726	0.726	NUM
gp-181	182	100	z4	z4	PROPN
gp-181	182	101	0.257	0.257	NUM
gp-181	182	102	0.334	0.334	NUM
gp-181	182	103	0.578	0.578	NUM
gp-181	182	104	0.759	0.759	NUM
gp-181	182	105	z5	z5	NOUN
gp-181	182	106	0.210	0.210	NUM
gp-181	182	107	0.288	0.288	NUM
gp-181	182	108	0.489	0.489	NUM
gp-181	182	109	0.721	0.721	NUM
gp-181	182	110	z6	z6	NOUN
gp-181	182	111	0.247	0.247	NUM
gp-181	182	112	0.281	0.281	NUM
gp-181	182	113	0.531	0.531	NUM
gp-181	182	114	0.741	0.741	NUM
gp-181	182	115	z7	z7	PROPN
gp-181	182	116	0.218	0.218	NUM
gp-181	182	117	0.395	0.395	NUM
gp-181	182	118	0.491	0.491	NUM
gp-181	182	119	0.731	0.731	NUM
gp-181	182	120	z8	z8	NOUN
gp-181	182	121	0.348	0.348	NUM
gp-181	182	122	0.340	0.340	NUM
gp-181	182	123	0.650	0.650	NUM
gp-181	182	124	0.749	0.749	NUM
gp-181	182	125	z9	z9	PROPN
gp-181	182	126	0.339	0.339	NUM
gp-181	182	127	0.326	0.326	NUM
gp-181	182	128	0.581	0.581	NUM
gp-181	182	129	0.736	0.736	NUM
gp-181	182	130	z10	z10	NOUN
gp-181	182	131	0.291	0.291	NUM
gp-181	182	132	0.337	0.337	NUM
gp-181	182	133	0.558	0.558	NUM
gp-181	182	134	0.773	0.773	NUM
gp-181	182	135	based	base	VERB
gp-181	182	136	on	on	ADP
gp-181	182	137	the	the	DET
gp-181	182	138	results	result	NOUN
gp-181	182	139	obtained	obtain	VERB
gp-181	182	140	in	in	ADP
gp-181	182	141	table	table	NOUN
gp-181	182	142	2	2	NUM
gp-181	182	143	,	,	PUNCT
gp-181	182	144	the	the	DET
gp-181	182	145	indicators	indicator	NOUN
gp-181	182	146	used	use	VERB
gp-181	182	147	in	in	ADP
gp-181	182	148	this	this	DET
gp-181	182	149	research	research	NOUN
gp-181	182	150	have	have	VERB
gp-181	182	151	good	good	ADJ
gp-181	182	152	discriminant	discriminant	ADJ
gp-181	182	153	validity	validity	NOUN
gp-181	182	154	in	in	ADP
gp-181	182	155	compiling	compile	VERB
gp-181	182	156	each	each	DET
gp-181	182	157	variable	variable	NOUN
gp-181	182	158	.	.	PUNCT
gp-181	183	1	average	average	ADJ
gp-181	183	2	variance	variance	NOUN
gp-181	183	3	extracted	extract	VERB
gp-181	183	4	(	(	PUNCT
gp-181	183	5	ave	ave	PROPN
gp-181	183	6	)	)	PUNCT
gp-181	183	7	the	the	DET
gp-181	183	8	ave	ave	NOUN
gp-181	183	9	value	value	NOUN
gp-181	183	10	of	of	ADP
gp-181	183	11	each	each	DET
gp-181	183	12	indicator	indicator	NOUN
gp-181	183	13	can	can	AUX
gp-181	183	14	be	be	AUX
gp-181	183	15	seen	see	VERB
gp-181	183	16	in	in	ADP
gp-181	183	17	table	table	NOUN
gp-181	183	18	3	3	NUM
gp-181	183	19	.	.	PUNCT
gp-181	183	20	table	table	NOUN
gp-181	183	21	3	3	NUM
gp-181	183	22	.	.	PUNCT
gp-181	183	23	average	average	ADJ
gp-181	183	24	variance	variance	NOUN
gp-181	183	25	extracted	extract	VERB
gp-181	183	26	(	(	PUNCT
gp-181	183	27	ave	ave	NOUN
gp-181	183	28	)	)	PUNCT
gp-181	183	29	variables	variables	PROPN
gp-181	183	30	ave	ave	PROPN
gp-181	183	31	criteria	criterion	NOUN
gp-181	183	32	description	description	NOUN
gp-181	183	33	e	e	NOUN
gp-181	183	34	-	-	NOUN
gp-181	183	35	service	service	ADJ
gp-181	183	36	quality	quality	NOUN
gp-181	183	37	0.560	0.560	NUM
gp-181	183	38	>	>	SYM
gp-181	183	39	0.5	0.5	NUM
gp-181	183	40	valid	valid	ADJ
gp-181	183	41	e	e	NOUN
gp-181	183	42	-	-	NOUN
gp-181	183	43	trust	trust	VERB
gp-181	183	44	0.545	0.545	NUM
gp-181	183	45	>	>	SYM
gp-181	183	46	0.5	0.5	NUM
gp-181	183	47	valid	valid	ADJ
gp-181	183	48	e	e	NOUN
gp-181	183	49	-	-	NOUN
gp-181	183	50	loyalty	loyalty	NOUN
gp-181	183	51	0.575	0.575	NUM
gp-181	183	52	>	>	SYM
gp-181	183	53	0.5	0.5	NUM
gp-181	183	54	valid	valid	ADJ
gp-181	183	55	e	e	NOUN
gp-181	183	56	-	-	NOUN
gp-181	183	57	satisfaction	satisfaction	NOUN
gp-181	183	58	0.555	0.555	NUM
gp-181	183	59	>	>	SYM
gp-181	183	60	0.5	0.5	NUM
gp-181	183	61	valid	valid	ADJ
gp-181	183	62	american	american	ADJ
gp-181	183	63	journal	journal	PROPN
gp-181	183	64	of	of	ADP
gp-181	183	65	economic	economic	ADJ
gp-181	183	66	and	and	CCONJ
gp-181	183	67	management	management	NOUN
gp-181	183	68	business	business	NOUN
gp-181	183	69	vol	vol	NOUN
gp-181	183	70	.	.	PROPN
gp-181	184	1	3	3	NUM
gp-181	185	1	no	no	NOUN
gp-181	185	2	.	.	NOUN
gp-181	186	1	2	2	NUM
gp-181	186	2	february	february	NOUN
gp-181	186	3	2025	2025	NUM
gp-181	186	4	192	192	NUM
gp-181	186	5	based	base	VERB
gp-181	186	6	on	on	ADP
gp-181	186	7	table	table	NOUN
gp-181	186	8	3	3	NUM
gp-181	186	9	,	,	PUNCT
gp-181	186	10	the	the	DET
gp-181	186	11	ave	ave	NOUN
gp-181	186	12	value	value	NOUN
gp-181	186	13	of	of	ADP
gp-181	186	14	each	each	DET
gp-181	186	15	variable	variable	NOUN
gp-181	186	16	has	have	VERB
gp-181	186	17	a	a	DET
gp-181	186	18	value	value	NOUN
gp-181	186	19	>	>	X
gp-181	186	20	0.5	0.5	NUM
gp-181	186	21	.	.	PUNCT
gp-181	187	1	thus	thus	ADV
gp-181	187	2	,	,	PUNCT
gp-181	187	3	it	it	PRON
gp-181	187	4	can	can	AUX
gp-181	187	5	be	be	AUX
gp-181	187	6	stated	state	VERB
gp-181	187	7	that	that	SCONJ
gp-181	187	8	each	each	DET
gp-181	187	9	variable	variable	NOUN
gp-181	187	10	has	have	VERB
gp-181	187	11	good	good	ADJ
gp-181	187	12	validity	validity	NOUN
gp-181	187	13	.	.	PUNCT
gp-181	188	1	composite	composite	ADJ
gp-181	188	2	reliability	reliability	NOUN
gp-181	188	3	the	the	DET
gp-181	188	4	composite	composite	ADJ
gp-181	188	5	reliability	reliability	NOUN
gp-181	188	6	value	value	NOUN
gp-181	188	7	of	of	ADP
gp-181	188	8	each	each	DET
gp-181	188	9	variable	variable	NOUN
gp-181	188	10	can	can	AUX
gp-181	188	11	be	be	AUX
gp-181	188	12	seen	see	VERB
gp-181	188	13	in	in	ADP
gp-181	188	14	table	table	NOUN
gp-181	188	15	4	4	NUM
gp-181	188	16	.	.	PUNCT
gp-181	188	17	table	table	NOUN
gp-181	188	18	4	4	NUM
gp-181	188	19	.	.	PUNCT
gp-181	188	20	composite	composite	ADJ
gp-181	188	21	reliability	reliability	NOUN
gp-181	188	22	variables	variable	VERB
gp-181	188	23	composite	composite	ADJ
gp-181	188	24	reliability	reliability	NOUN
gp-181	188	25	criteria	criterion	NOUN
gp-181	188	26	description	description	NOUN
gp-181	188	27	e	e	NOUN
gp-181	188	28	-	-	NOUN
gp-181	188	29	service	service	ADJ
gp-181	188	30	quality	quality	NOUN
gp-181	188	31	0.933	0.933	NUM
gp-181	188	32	>	>	PUNCT
gp-181	188	33	0,7	0,7	PUNCT
gp-181	188	34	reliable	reliable	ADJ
gp-181	188	35	e	e	NOUN
gp-181	188	36	-	-	NOUN
gp-181	188	37	trust	trust	NOUN
gp-181	188	38	0.893	0.893	NUM
gp-181	188	39	>	>	X
gp-181	188	40	0,7	0,7	PUNCT
gp-181	188	41	reliable	reliable	ADJ
gp-181	188	42	e	e	NOUN
gp-181	188	43	-	-	NOUN
gp-181	188	44	loyalty	loyalty	NOUN
gp-181	188	45	0.890	0.890	NUM
gp-181	188	46	>	>	X
gp-181	188	47	0,7	0,7	PUNCT
gp-181	188	48	reliable	reliable	ADJ
gp-181	188	49	e	e	NOUN
gp-181	188	50	-	-	NOUN
gp-181	188	51	satisfaction	satisfaction	NOUN
gp-181	188	52	0.926	0.926	NUM
gp-181	188	53	>	>	SYM
gp-181	188	54	0,7	0,7	NUM
gp-181	188	55	reliable	reliable	ADJ
gp-181	188	56	based	base	VERB
gp-181	188	57	on	on	ADP
gp-181	188	58	the	the	DET
gp-181	188	59	data	datum	NOUN
gp-181	188	60	in	in	ADP
gp-181	188	61	table	table	NOUN
gp-181	188	62	4	4	NUM
gp-181	188	63	,	,	PUNCT
gp-181	188	64	it	it	PRON
gp-181	188	65	can	can	AUX
gp-181	188	66	be	be	AUX
gp-181	188	67	seen	see	VERB
gp-181	188	68	that	that	SCONJ
gp-181	188	69	the	the	DET
gp-181	188	70	composite	composite	ADJ
gp-181	188	71	reliability	reliability	NOUN
gp-181	188	72	value	value	NOUN
gp-181	188	73	of	of	ADP
gp-181	188	74	all	all	DET
gp-181	188	75	variables	variable	NOUN
gp-181	188	76	is	be	AUX
gp-181	188	77	>	>	X
gp-181	188	78	0.7	0.7	NUM
gp-181	188	79	.	.	PUNCT
gp-181	189	1	these	these	DET
gp-181	189	2	results	result	NOUN
gp-181	189	3	indicate	indicate	VERB
gp-181	189	4	that	that	SCONJ
gp-181	189	5	each	each	DET
gp-181	189	6	variable	variable	NOUN
gp-181	189	7	meets	meet	VERB
gp-181	189	8	the	the	DET
gp-181	189	9	composite	composite	ADJ
gp-181	189	10	reliability	reliability	NOUN
gp-181	189	11	,	,	PUNCT
gp-181	189	12	so	so	SCONJ
gp-181	189	13	it	it	PRON
gp-181	189	14	can	can	AUX
gp-181	189	15	be	be	AUX
gp-181	189	16	said	say	VERB
gp-181	189	17	that	that	SCONJ
gp-181	189	18	all	all	DET
gp-181	189	19	variables	variable	NOUN
gp-181	189	20	are	be	AUX
gp-181	189	21	reliable	reliable	ADJ
gp-181	189	22	.	.	PUNCT
gp-181	190	1	cronbach	cronbach	PROPN
gp-181	190	2	's	's	PART
gp-181	190	3	alpha	alpha	NOUN
gp-181	190	4	the	the	DET
gp-181	190	5	cronbach	cronbach	NOUN
gp-181	190	6	's	's	PART
gp-181	190	7	alpha	alpha	NOUN
gp-181	190	8	value	value	NOUN
gp-181	190	9	of	of	ADP
gp-181	190	10	each	each	DET
gp-181	190	11	variable	variable	NOUN
gp-181	190	12	can	can	AUX
gp-181	190	13	be	be	AUX
gp-181	190	14	seen	see	VERB
gp-181	190	15	in	in	ADP
gp-181	190	16	table	table	NOUN
gp-181	190	17	5	5	NUM
gp-181	190	18	.	.	PUNCT
gp-181	190	19	table	table	NOUN
gp-181	190	20	5	5	NUM
gp-181	190	21	.	.	PUNCT
gp-181	190	22	cronbach	cronbach	PROPN
gp-181	190	23	's	's	PART
gp-181	190	24	alpha	alpha	NOUN
gp-181	190	25	variables	variable	NOUN
gp-181	190	26	cronbach	cronbach	VERB
gp-181	190	27	's	's	PART
gp-181	190	28	alpha	alpha	NOUN
gp-181	190	29	criteria	criterion	NOUN
gp-181	190	30	description	description	NOUN
gp-181	190	31	e	e	NOUN
gp-181	190	32	-	-	NOUN
gp-181	190	33	service	service	ADJ
gp-181	190	34	quality	quality	NOUN
gp-181	190	35	0.921	0.921	NUM
gp-181	190	36	>	>	SYM
gp-181	190	37	0,7	0,7	NUM
gp-181	190	38	reliable	reliable	ADJ
gp-181	190	39	e	e	NOUN
gp-181	190	40	-	-	NOUN
gp-181	190	41	trust	trust	VERB
gp-181	190	42	0.862	0.862	NUM
gp-181	190	43	>	>	SYM
gp-181	190	44	0,7	0,7	NUM
gp-181	190	45	reliable	reliable	ADJ
gp-181	190	46	e	e	NOUN
gp-181	190	47	-	-	NOUN
gp-181	190	48	loyalty	loyalty	NOUN
gp-181	190	49	0.852	0.852	NUM
gp-181	190	50	>	>	SYM
gp-181	190	51	0,7	0,7	PUNCT
gp-181	190	52	reliable	reliable	ADJ
gp-181	190	53	e	e	NOUN
gp-181	190	54	-	-	NOUN
gp-181	190	55	satisfaction	satisfaction	ADJ
gp-181	190	56	0.911	0.911	PROPN
gp-181	190	57	>	>	SYM
gp-181	190	58	0,7	0,7	NUM
gp-181	190	59	reliable	reliable	ADJ
gp-181	190	60	source	source	NOUN
gp-181	190	61	:	:	PUNCT
gp-181	190	62	appendix	appendix	NOUN
gp-181	190	63	iv	iv	NUM
gp-181	190	64	,	,	PUNCT
gp-181	190	65	2025	2025	NUM
gp-181	190	66	based	base	VERB
gp-181	190	67	on	on	ADP
gp-181	190	68	the	the	DET
gp-181	190	69	data	datum	NOUN
gp-181	190	70	in	in	ADP
gp-181	190	71	table	table	NOUN
gp-181	190	72	5	5	NUM
gp-181	190	73	,	,	PUNCT
gp-181	190	74	it	it	PRON
gp-181	190	75	can	can	AUX
gp-181	190	76	be	be	AUX
gp-181	190	77	seen	see	VERB
gp-181	190	78	that	that	SCONJ
gp-181	190	79	the	the	DET
gp-181	190	80	cronbach	cronbach	NOUN
gp-181	190	81	's	's	PART
gp-181	190	82	alpha	alpha	NOUN
gp-181	190	83	value	value	NOUN
gp-181	190	84	of	of	ADP
gp-181	190	85	all	all	DET
gp-181	190	86	variables	variable	NOUN
gp-181	190	87	is	be	AUX
gp-181	190	88	>	>	X
gp-181	190	89	0.7	0.7	NUM
gp-181	190	90	.	.	PUNCT
gp-181	191	1	these	these	DET
gp-181	191	2	results	result	NOUN
gp-181	191	3	indicate	indicate	VERB
gp-181	191	4	that	that	SCONJ
gp-181	191	5	each	each	DET
gp-181	191	6	variable	variable	NOUN
gp-181	191	7	has	have	AUX
gp-181	191	8	met	meet	VERB
gp-181	191	9	composite	composite	ADJ
gp-181	191	10	reliability	reliability	NOUN
gp-181	191	11	,	,	PUNCT
gp-181	191	12	so	so	SCONJ
gp-181	191	13	it	it	PRON
gp-181	191	14	can	can	AUX
gp-181	191	15	be	be	AUX
gp-181	191	16	said	say	VERB
gp-181	191	17	that	that	SCONJ
gp-181	191	18	all	all	DET
gp-181	191	19	variables	variable	NOUN
gp-181	191	20	have	have	VERB
gp-181	191	21	good	good	ADJ
gp-181	191	22	reliability	reliability	NOUN
gp-181	191	23	.	.	PUNCT
gp-181	192	1	the	the	DET
gp-181	192	2	inner	inner	ADJ
gp-181	192	3	model	model	NOUN
gp-181	192	4	(	(	PUNCT
gp-181	192	5	measurement	measurement	NOUN
gp-181	192	6	model	model	NOUN
gp-181	192	7	)	)	PUNCT
gp-181	192	8	for	for	ADP
gp-181	192	9	the	the	DET
gp-181	192	10	full	full	ADJ
gp-181	192	11	model	model	NOUN
gp-181	192	12	analyzedanalyzedanalyzedanalyzed	analyzedanalyzedanalyzedanalyze	VERB
gp-181	192	13	the	the	DET
gp-181	192	14	results	result	NOUN
gp-181	192	15	of	of	ADP
gp-181	192	16	the	the	DET
gp-181	192	17	analysis	analysis	NOUN
gp-181	192	18	of	of	ADP
gp-181	192	19	the	the	DET
gp-181	192	20	inner	inner	ADJ
gp-181	192	21	model	model	NOUN
gp-181	192	22	aim	aim	VERB
gp-181	192	23	to	to	PART
gp-181	192	24	test	test	VERB
gp-181	192	25	the	the	DET
gp-181	192	26	relationship	relationship	NOUN
gp-181	192	27	between	between	ADP
gp-181	192	28	latent	latent	NOUN
gp-181	192	29	constructs	construct	NOUN
gp-181	192	30	.	.	PUNCT
gp-181	193	1	results	result	NOUN
gp-181	193	2	of	of	ADP
gp-181	193	3	the	the	DET
gp-181	193	4	coefficient	coefficient	NOUN
gp-181	193	5	of	of	ADP
gp-181	193	6	determination	determination	NOUN
gp-181	193	7	(	(	PUNCT
gp-181	193	8	r2	r2	PROPN
gp-181	193	9	)	)	PUNCT
gp-181	193	10	or	or	CCONJ
gp-181	193	11	the	the	DET
gp-181	193	12	amount	amount	NOUN
gp-181	193	13	of	of	ADP
gp-181	193	14	contribution	contribution	NOUN
gp-181	193	15	of	of	ADP
gp-181	193	16	exogenous	exogenous	ADJ
gp-181	193	17	latent	latent	NOUN
gp-181	193	18	variables	variable	NOUN
gp-181	193	19	to	to	ADP
gp-181	193	20	endogenous	endogenous	ADJ
gp-181	193	21	latent	latent	NOUN
gp-181	193	22	variables	variable	VERB
gp-181	193	23	the	the	DET
gp-181	193	24	r	r	NOUN
gp-181	193	25	-	-	PUNCT
gp-181	193	26	square	square	ADJ
gp-181	193	27	value	value	NOUN
gp-181	193	28	in	in	ADP
gp-181	193	29	this	this	DET
gp-181	193	30	research	research	NOUN
gp-181	193	31	can	can	AUX
gp-181	193	32	be	be	AUX
gp-181	193	33	seen	see	VERB
gp-181	193	34	in	in	ADP
gp-181	193	35	table	table	NOUN
gp-181	193	36	6	6	NUM
gp-181	193	37	.	.	PUNCT
gp-181	194	1	below	below	ADV
gp-181	194	2	:	:	PUNCT
gp-181	194	3	table	table	NOUN
gp-181	194	4	6	6	NUM
gp-181	194	5	.	.	PUNCT
gp-181	195	1	results	result	NOUN
gp-181	195	2	of	of	ADP
gp-181	195	3	the	the	DET
gp-181	195	4	coefficient	coefficient	NOUN
gp-181	195	5	of	of	ADP
gp-181	195	6	determination	determination	NOUN
gp-181	195	7	(	(	PUNCT
gp-181	195	8	r2	r2	PROPN
gp-181	195	9	)	)	PUNCT
gp-181	195	10	variables	variable	VERB
gp-181	195	11	r	r	NOUN
gp-181	195	12	square	square	ADJ
gp-181	195	13	value	value	NOUN
gp-181	195	14	(	(	PUNCT
gp-181	195	15	r2	r2	PROPN
gp-181	195	16	)	)	PUNCT
gp-181	195	17	e	e	NOUN
gp-181	195	18	-	-	NOUN
gp-181	195	19	loyalty	loyalty	NOUN
gp-181	195	20	0.596	0.596	NUM
gp-181	195	21	e	e	NOUN
gp-181	195	22	-	-	NOUN
gp-181	195	23	satisfaction	satisfaction	NOUN
gp-181	195	24	0.315	0.315	NUM
gp-181	195	25	based	base	VERB
gp-181	195	26	on	on	ADP
gp-181	195	27	table	table	NOUN
gp-181	195	28	6	6	NUM
gp-181	195	29	,	,	PUNCT
gp-181	195	30	the	the	DET
gp-181	195	31	direct	direct	ADJ
gp-181	195	32	effect	effect	NOUN
gp-181	195	33	of	of	ADP
gp-181	195	34	the	the	DET
gp-181	195	35	e	e	NOUN
gp-181	195	36	-	-	NOUN
gp-181	195	37	service	service	ADJ
gp-181	195	38	quality	quality	NOUN
gp-181	195	39	variable	variable	NOUN
gp-181	195	40	,	,	PUNCT
gp-181	195	41	the	the	DET
gp-181	195	42	e	e	NOUN
gp-181	195	43	-	-	NOUN
gp-181	195	44	trust	trust	ADJ
gp-181	195	45	variable	variable	NOUN
gp-181	195	46	on	on	ADP
gp-181	195	47	the	the	DET
gp-181	195	48	e	e	NOUN
gp-181	195	49	-	-	NOUN
gp-181	195	50	loyalty	loyalty	ADJ
gp-181	195	51	variable	variable	NOUN
gp-181	195	52	is	be	AUX
gp-181	195	53	0.596	0.596	NUM
gp-181	195	54	,	,	PUNCT
gp-181	195	55	which	which	PRON
gp-181	195	56	means	mean	VERB
gp-181	195	57	that	that	SCONJ
gp-181	195	58	the	the	DET
gp-181	195	59	amount	amount	NOUN
gp-181	195	60	of	of	ADP
gp-181	195	61	the	the	DET
gp-181	195	62	e	e	NOUN
gp-181	195	63	-	-	NOUN
gp-181	195	64	service	service	ADJ
gp-181	195	65	quality	quality	NOUN
gp-181	195	66	variable	variable	NOUN
gp-181	195	67	,	,	PUNCT
gp-181	195	68	the	the	DET
gp-181	195	69	e	e	NOUN
gp-181	195	70	-	-	NOUN
gp-181	195	71	trust	trust	ADJ
gp-181	195	72	variable	variable	NOUN
gp-181	195	73	on	on	ADP
gp-181	195	74	the	the	DET
gp-181	195	75	e	e	NOUN
gp-181	195	76	-	-	NOUN
gp-181	195	77	loyalty	loyalty	ADJ
gp-181	195	78	variable	variable	NOUN
gp-181	195	79	is	be	AUX
gp-181	195	80	59.6	59.6	NUM
gp-181	195	81	%	%	NOUN
gp-181	195	82	.	.	PUNCT
gp-181	196	1	the	the	DET
gp-181	196	2	remaining	remain	VERB
gp-181	196	3	40.4	40.4	NUM
gp-181	196	4	%	%	NOUN
gp-181	196	5	is	be	AUX
gp-181	196	6	influenced	influence	VERB
gp-181	196	7	by	by	ADP
gp-181	196	8	other	other	ADJ
gp-181	196	9	factors	factor	NOUN
gp-181	196	10	not	not	PART
gp-181	196	11	included	include	VERB
gp-181	196	12	in	in	ADP
gp-181	196	13	the	the	DET
gp-181	196	14	model	model	NOUN
gp-181	196	15	.	.	PUNCT
gp-181	197	1	apdariza	apdariza	PROPN
gp-181	197	2	alfrida	alfrida	PROPN
gp-181	197	3	yumarnis	yumarnis	PROPN
gp-181	197	4	,	,	PUNCT
gp-181	197	5	mohamad	mohamad	PROPN
gp-181	197	6	irhas	irhas	PROPN
gp-181	197	7	effendi	effendi	PROPN
gp-181	197	8	,	,	PUNCT
gp-181	197	9	widhy	widhy	PROPN
gp-181	197	10	tri	tri	NOUN
gp-181	197	11	astuti	astuti	NOUN
gp-181	197	12	193	193	NUM
gp-181	197	13	then	then	ADV
gp-181	197	14	,	,	PUNCT
gp-181	197	15	the	the	DET
gp-181	197	16	indirect	indirect	ADJ
gp-181	197	17	effect	effect	NOUN
gp-181	197	18	of	of	ADP
gp-181	197	19	the	the	DET
gp-181	197	20	e	e	NOUN
gp-181	197	21	-	-	NOUN
gp-181	197	22	service	service	ADJ
gp-181	197	23	quality	quality	NOUN
gp-181	197	24	variable	variable	NOUN
gp-181	197	25	,	,	PUNCT
gp-181	197	26	the	the	DET
gp-181	197	27	e	e	NOUN
gp-181	197	28	-	-	NOUN
gp-181	197	29	trust	trust	ADJ
gp-181	197	30	variable	variable	NOUN
gp-181	197	31	on	on	ADP
gp-181	197	32	the	the	DET
gp-181	197	33	eloyalty	eloyalty	NOUN
gp-181	197	34	variable	variable	NOUN
gp-181	197	35	mediated	mediate	VERB
gp-181	197	36	by	by	ADP
gp-181	197	37	e	e	NOUN
gp-181	197	38	-	-	NOUN
gp-181	197	39	satisfaction	satisfaction	NOUN
gp-181	197	40	is	be	AUX
gp-181	197	41	0.315	0.315	NUM
gp-181	197	42	,	,	PUNCT
gp-181	197	43	which	which	PRON
gp-181	197	44	means	mean	VERB
gp-181	197	45	that	that	SCONJ
gp-181	197	46	the	the	DET
gp-181	197	47	amount	amount	NOUN
gp-181	197	48	of	of	ADP
gp-181	197	49	indirect	indirect	ADJ
gp-181	197	50	influence	influence	NOUN
gp-181	197	51	of	of	ADP
gp-181	197	52	the	the	DET
gp-181	197	53	e	e	NOUN
gp-181	197	54	-	-	NOUN
gp-181	197	55	service	service	ADJ
gp-181	197	56	quality	quality	NOUN
gp-181	197	57	variable	variable	NOUN
gp-181	197	58	,	,	PUNCT
gp-181	197	59	the	the	DET
gp-181	197	60	e	e	NOUN
gp-181	197	61	-	-	NOUN
gp-181	197	62	trust	trust	ADJ
gp-181	197	63	variable	variable	NOUN
gp-181	197	64	on	on	ADP
gp-181	197	65	the	the	DET
gp-181	197	66	e	e	NOUN
gp-181	197	67	-	-	NOUN
gp-181	197	68	loyalty	loyalty	ADJ
gp-181	197	69	variable	variable	NOUN
gp-181	197	70	mediated	mediate	VERB
gp-181	197	71	by	by	ADP
gp-181	197	72	e	e	NOUN
gp-181	197	73	-	-	NOUN
gp-181	197	74	satisfaction	satisfaction	NOUN
gp-181	197	75	is	be	AUX
gp-181	197	76	31.5	31.5	NUM
gp-181	197	77	%	%	NOUN
gp-181	197	78	and	and	CCONJ
gp-181	197	79	the	the	DET
gp-181	197	80	remaining	remain	VERB
gp-181	197	81	68.5	68.5	NUM
gp-181	197	82	%	%	NOUN
gp-181	197	83	is	be	AUX
gp-181	197	84	influenced	influence	VERB
gp-181	197	85	by	by	ADP
gp-181	197	86	other	other	ADJ
gp-181	197	87	factors	factor	NOUN
gp-181	197	88	not	not	PART
gp-181	197	89	contained	contain	VERB
gp-181	197	90	in	in	ADP
gp-181	197	91	the	the	DET
gp-181	197	92	model	model	NOUN
gp-181	197	93	.	.	PUNCT
gp-181	198	1	predictive	predictive	ADJ
gp-181	198	2	relevance	relevance	NOUN
gp-181	198	3	results	result	NOUN
gp-181	198	4	(	(	PUNCT
gp-181	198	5	q2	q2	NOUN
gp-181	198	6	)	)	PUNCT
gp-181	198	7	the	the	DET
gp-181	198	8	q	q	ADJ
gp-181	198	9	-	-	PUNCT
gp-181	198	10	square	square	ADJ
gp-181	198	11	value	value	NOUN
gp-181	198	12	in	in	ADP
gp-181	198	13	this	this	DET
gp-181	198	14	research	research	NOUN
gp-181	198	15	can	can	AUX
gp-181	198	16	be	be	AUX
gp-181	198	17	seen	see	VERB
gp-181	198	18	in	in	ADP
gp-181	198	19	table	table	NOUN
gp-181	198	20	7	7	NUM
gp-181	198	21	below	below	ADV
gp-181	198	22	:	:	PUNCT
gp-181	198	23	table	table	NOUN
gp-181	198	24	7	7	NUM
gp-181	198	25	.	.	PUNCT
gp-181	198	26	results	result	NOUN
gp-181	198	27	of	of	ADP
gp-181	198	28	the	the	DET
gp-181	198	29	coefficient	coefficient	NOUN
gp-181	198	30	of	of	ADP
gp-181	198	31	determination	determination	NOUN
gp-181	198	32	(	(	PUNCT
gp-181	198	33	q2	q2	NOUN
gp-181	198	34	)	)	PUNCT
gp-181	198	35	variables	variable	VERB
gp-181	198	36	q	q	PROPN
gp-181	198	37	square	square	ADJ
gp-181	198	38	value	value	NOUN
gp-181	198	39	(	(	PUNCT
gp-181	198	40	q2	q2	NOUN
gp-181	198	41	)	)	PUNCT
gp-181	198	42	e	e	NOUN
gp-181	198	43	-	-	NOUN
gp-181	198	44	loyalty	loyalty	NOUN
gp-181	198	45	0.334	0.334	NUM
gp-181	198	46	e	e	NOUN
gp-181	198	47	-	-	NOUN
gp-181	198	48	satisfaction	satisfaction	NOUN
gp-181	198	49	0.169	0.169	NUM
gp-181	198	50	the	the	DET
gp-181	198	51	calculation	calculation	NOUN
gp-181	198	52	results	result	NOUN
gp-181	198	53	can	can	AUX
gp-181	198	54	explain	explain	VERB
gp-181	198	55	that	that	SCONJ
gp-181	198	56	the	the	DET
gp-181	198	57	q	q	ADJ
gp-181	198	58	-	-	PUNCT
gp-181	198	59	square	square	ADJ
gp-181	198	60	value	value	NOUN
gp-181	198	61	for	for	ADP
gp-181	198	62	the	the	DET
gp-181	198	63	e	e	NOUN
gp-181	198	64	-	-	NOUN
gp-181	198	65	loyalty	loyalty	ADJ
gp-181	198	66	variable	variable	NOUN
gp-181	198	67	is	be	AUX
gp-181	198	68	0.334	0.334	NUM
gp-181	198	69	,	,	PUNCT
gp-181	198	70	which	which	PRON
gp-181	198	71	is	be	AUX
gp-181	198	72	included	include	VERB
gp-181	198	73	in	in	ADP
gp-181	198	74	the	the	DET
gp-181	198	75	medium	medium	ADJ
gp-181	198	76	category	category	NOUN
gp-181	198	77	.	.	PUNCT
gp-181	199	1	this	this	PRON
gp-181	199	2	shows	show	VERB
gp-181	199	3	that	that	SCONJ
gp-181	199	4	the	the	DET
gp-181	199	5	e	e	NOUN
gp-181	199	6	-	-	NOUN
gp-181	199	7	service	service	ADJ
gp-181	199	8	quality	quality	NOUN
gp-181	199	9	,	,	PUNCT
gp-181	199	10	e	e	NOUN
gp-181	199	11	-	-	NOUN
gp-181	199	12	trust	trust	NOUN
gp-181	199	13	,	,	PUNCT
gp-181	199	14	and	and	CCONJ
gp-181	199	15	e	e	NOUN
gp-181	199	16	-	-	NOUN
gp-181	199	17	satisfaction	satisfaction	ADJ
gp-181	199	18	variables	variable	NOUN
gp-181	199	19	have	have	VERB
gp-181	199	20	a	a	DET
gp-181	199	21	fairly	fairly	ADV
gp-181	199	22	good	good	ADJ
gp-181	199	23	predictive	predictive	ADJ
gp-181	199	24	ability	ability	NOUN
gp-181	199	25	of	of	ADP
gp-181	199	26	the	the	DET
gp-181	199	27	e	e	NOUN
gp-181	199	28	-	-	NOUN
gp-181	199	29	loyalty	loyalty	ADJ
gp-181	199	30	variable	variable	NOUN
gp-181	199	31	,	,	PUNCT
gp-181	199	32	so	so	SCONJ
gp-181	199	33	the	the	DET
gp-181	199	34	model	model	NOUN
gp-181	199	35	built	build	VERB
gp-181	199	36	can	can	AUX
gp-181	199	37	predict	predict	VERB
gp-181	199	38	e	e	NOUN
gp-181	199	39	-	-	NOUN
gp-181	199	40	loyalty	loyalty	NOUN
gp-181	199	41	well	well	ADV
gp-181	199	42	.	.	PUNCT
gp-181	200	1	then	then	ADV
gp-181	200	2	,	,	PUNCT
gp-181	200	3	the	the	DET
gp-181	200	4	q	q	ADJ
gp-181	200	5	-	-	PUNCT
gp-181	200	6	square	square	ADJ
gp-181	200	7	value	value	NOUN
gp-181	200	8	on	on	ADP
gp-181	200	9	the	the	DET
gp-181	200	10	e	e	NOUN
gp-181	200	11	-	-	NOUN
gp-181	200	12	satisfaction	satisfaction	ADJ
gp-181	200	13	variable	variable	NOUN
gp-181	200	14	is	be	AUX
gp-181	200	15	0.169	0.169	NUM
gp-181	200	16	,	,	PUNCT
gp-181	200	17	which	which	PRON
gp-181	200	18	is	be	AUX
gp-181	200	19	also	also	ADV
gp-181	200	20	included	include	VERB
gp-181	200	21	in	in	ADP
gp-181	200	22	the	the	DET
gp-181	200	23	medium	medium	ADJ
gp-181	200	24	category	category	NOUN
gp-181	200	25	.	.	PUNCT
gp-181	201	1	this	this	PRON
gp-181	201	2	means	mean	VERB
gp-181	201	3	that	that	SCONJ
gp-181	201	4	the	the	DET
gp-181	201	5	e	e	NOUN
gp-181	201	6	-	-	NOUN
gp-181	201	7	service	service	ADJ
gp-181	201	8	quality	quality	NOUN
gp-181	201	9	and	and	CCONJ
gp-181	201	10	e	e	NOUN
gp-181	201	11	-	-	NOUN
gp-181	201	12	trust	trust	ADJ
gp-181	201	13	variables	variable	NOUN
gp-181	201	14	can	can	AUX
gp-181	201	15	predict	predict	VERB
gp-181	201	16	the	the	DET
gp-181	201	17	e	e	NOUN
gp-181	201	18	-	-	NOUN
gp-181	201	19	satisfaction	satisfaction	ADJ
gp-181	201	20	variable	variable	NOUN
gp-181	201	21	quite	quite	ADV
gp-181	201	22	well	well	ADV
gp-181	201	23	,	,	PUNCT
gp-181	201	24	indicating	indicate	VERB
gp-181	201	25	that	that	SCONJ
gp-181	201	26	the	the	DET
gp-181	201	27	model	model	NOUN
gp-181	201	28	created	create	VERB
gp-181	201	29	has	have	VERB
gp-181	201	30	good	good	ADJ
gp-181	201	31	predictive	predictive	ADJ
gp-181	201	32	ability	ability	NOUN
gp-181	201	33	.	.	PUNCT
gp-181	202	1	hypothesis	hypothesis	NOUN
gp-181	202	2	test	test	NOUN
gp-181	202	3	results	results	AUX
gp-181	202	4	hypothesis	hypothesis	NOUN
gp-181	202	5	testing	testing	NOUN
gp-181	202	6	involves	involve	VERB
gp-181	202	7	assessing	assess	VERB
gp-181	202	8	probability	probability	NOUN
gp-181	202	9	and	and	CCONJ
gp-181	202	10	associated	associated	ADJ
gp-181	202	11	statistics	statistic	NOUN
gp-181	202	12	.	.	PUNCT
gp-181	203	1	in	in	ADP
gp-181	203	2	general	general	ADJ
gp-181	203	3	,	,	PUNCT
gp-181	203	4	the	the	DET
gp-181	203	5	level	level	NOUN
gp-181	203	6	of	of	ADP
gp-181	203	7	significance	significance	NOUN
gp-181	203	8	(	(	PUNCT
gp-181	203	9	α	α	NOUN
gp-181	203	10	)	)	PUNCT
gp-181	203	11	often	often	ADV
gp-181	203	12	used	use	VERB
gp-181	203	13	is	be	AUX
gp-181	203	14	5	5	NUM
gp-181	203	15	%	%	NOUN
gp-181	203	16	,	,	PUNCT
gp-181	203	17	which	which	PRON
gp-181	203	18	is	be	AUX
gp-181	203	19	equivalent	equivalent	ADJ
gp-181	203	20	to	to	ADP
gp-181	203	21	a	a	DET
gp-181	203	22	p	p	NOUN
gp-181	203	23	-	-	PUNCT
gp-181	203	24	value	value	NOUN
gp-181	203	25	of	of	ADP
gp-181	203	26	0.05	0.05	NUM
gp-181	203	27	.	.	PUNCT
gp-181	204	1	in	in	ADP
gp-181	204	2	this	this	DET
gp-181	204	3	research	research	NOUN
gp-181	204	4	,	,	PUNCT
gp-181	204	5	hypothesis	hypothesis	NOUN
gp-181	204	6	testing	testing	NOUN
gp-181	204	7	was	be	AUX
gp-181	204	8	carried	carry	VERB
gp-181	204	9	out	out	ADP
gp-181	204	10	using	use	VERB
gp-181	204	11	the	the	DET
gp-181	204	12	smartpls	smartpls	NOUN
gp-181	204	13	3.0	3.0	NUM
gp-181	204	14	tool	tool	NOUN
gp-181	204	15	through	through	ADP
gp-181	204	16	the	the	DET
gp-181	204	17	bootstrapping	bootstrappe	VERB
gp-181	204	18	method	method	NOUN
gp-181	204	19	.	.	PUNCT
gp-181	205	1	figure	figure	NOUN
gp-181	205	2	3	3	NUM
gp-181	205	3	.	.	PUNCT
gp-181	206	1	bootstrapping	bootstrappe	VERB
gp-181	206	2	results	result	NOUN
gp-181	206	3	207	207	NUM
gp-181	206	4	respondents	respondent	NOUN
gp-181	206	5	american	american	PROPN
gp-181	206	6	journal	journal	PROPN
gp-181	206	7	of	of	ADP
gp-181	206	8	economic	economic	ADJ
gp-181	206	9	and	and	CCONJ
gp-181	206	10	management	management	NOUN
gp-181	206	11	business	business	NOUN
gp-181	206	12	vol	vol	NOUN
gp-181	206	13	.	.	PROPN
gp-181	207	1	3	3	NUM
gp-181	207	2	no	no	NOUN
gp-181	207	3	.	.	NOUN
gp-181	207	4	2	2	NUM
gp-181	207	5	february	february	NOUN
gp-181	207	6	2025	2025	NUM
gp-181	207	7	194	194	NUM
gp-181	207	8	table	table	NOUN
gp-181	207	9	8	8	NUM
gp-181	207	10	.	.	PUNCT
gp-181	208	1	bootstrapping	bootstrappe	VERB
gp-181	208	2	test	test	NOUN
gp-181	208	3	results	result	VERB
gp-181	208	4	direct	direct	ADJ
gp-181	208	5	effect	effect	NOUN
gp-181	208	6	variables	variable	VERB
gp-181	208	7	original	original	ADJ
gp-181	208	8	sample	sample	NOUN
gp-181	208	9	(	(	PUNCT
gp-181	208	10	o	o	NOUN
gp-181	208	11	)	)	PUNCT
gp-181	208	12	sample	sample	NOUN
gp-181	208	13	mean	mean	NOUN
gp-181	208	14	(	(	PUNCT
gp-181	208	15	m	m	NOUN
gp-181	208	16	)	)	PUNCT
gp-181	208	17	standard	standard	ADJ
gp-181	208	18	deviation	deviation	NOUN
gp-181	208	19	(	(	PUNCT
gp-181	208	20	stdev	stdev	NOUN
gp-181	208	21	)	)	PUNCT
gp-181	208	22	t	t	PROPN
gp-181	208	23	statistic	statistic	NOUN
gp-181	208	24	(	(	PUNCT
gp-181	208	25	(	(	PUNCT
gp-181	208	26	|o	|o	NOUN
gp-181	208	27	/	/	SYM
gp-181	208	28	stdev|	stdev|	NUM
gp-181	208	29	)	)	PUNCT
gp-181	208	30	)	)	PUNCT
gp-181	209	1	p	p	NOUN
gp-181	209	2	value	value	NOUN
gp-181	209	3	e	e	NOUN
gp-181	209	4	-	-	NOUN
gp-181	209	5	service	service	ADJ
gp-181	209	6	quality	quality	NOUN
gp-181	209	7	→	→	SYM
gp-181	209	8	e	e	NOUN
gp-181	209	9	-	-	NOUN
gp-181	209	10	loyalty	loyalty	NOUN
gp-181	209	11	0.190	0.190	NUM
gp-181	209	12	0.193	0.193	NUM
gp-181	209	13	0.041	0.041	NUM
gp-181	209	14	4.637	4.637	NUM
gp-181	209	15	0.000	0.000	NUM
gp-181	209	16	e	e	ADJ
gp-181	209	17	-	-	PROPN
gp-181	209	18	trust→	trust→	PROPN
gp-181	209	19	eloyalty	eloyalty	NOUN
gp-181	209	20	0.165	0.165	NUM
gp-181	209	21	0.167	0.167	NUM
gp-181	209	22	0.056	0.056	NUM
gp-181	209	23	2.935	2.935	NUM
gp-181	209	24	0.003	0.003	NUM
gp-181	209	25	e	e	NOUN
gp-181	209	26	-	-	NOUN
gp-181	209	27	service	service	NOUN
gp-181	209	28	quality→	quality→	PROPN
gp-181	209	29	satisfaction	satisfaction	NOUN
gp-181	209	30	0.329	0.329	NUM
gp-181	209	31	0.328	0.328	NUM
gp-181	209	32	0.073	0.073	NUM
gp-181	209	33	4.511	4.511	NUM
gp-181	209	34	0.000	0.000	NUM
gp-181	209	35	e	e	ADJ
gp-181	209	36	-	-	ADJ
gp-181	209	37	trust→	trust→	ADJ
gp-181	209	38	esatisfaction	esatisfaction	NOUN
gp-181	209	39	0.424	0.424	NUM
gp-181	209	40	0.433	0.433	NUM
gp-181	209	41	0.056	0.056	NUM
gp-181	209	42	7.590	7.590	NUM
gp-181	209	43	0.000	0.000	NUM
gp-181	209	44	e	e	NOUN
gp-181	209	45	-	-	NOUN
gp-181	209	46	satisfaction→	satisfaction→	NUM
gp-181	209	47	e	e	NOUN
gp-181	209	48	-	-	NOUN
gp-181	209	49	loyalty	loyalty	NOUN
gp-181	209	50	0.594	0.594	NUM
gp-181	209	51	0.592	0.592	NUM
gp-181	209	52	0.048	0.048	NUM
gp-181	209	53	12.315	12.315	NUM
gp-181	209	54	0.000	0.000	NUM
gp-181	209	55	table	table	NOUN
gp-181	209	56	9	9	NUM
gp-181	209	57	.	.	PUNCT
gp-181	209	58	indirect	indirect	ADJ
gp-181	209	59	effect	effect	NOUN
gp-181	209	60	variables	variable	VERB
gp-181	209	61	original	original	ADJ
gp-181	209	62	sample	sample	NOUN
gp-181	209	63	(	(	PUNCT
gp-181	209	64	o	o	NOUN
gp-181	209	65	)	)	PUNCT
gp-181	209	66	sample	sample	NOUN
gp-181	209	67	mean	mean	NOUN
gp-181	209	68	(	(	PUNCT
gp-181	209	69	m	m	NOUN
gp-181	209	70	)	)	PUNCT
gp-181	209	71	standard	standard	ADJ
gp-181	209	72	deviation	deviation	NOUN
gp-181	209	73	(	(	PUNCT
gp-181	209	74	stdev	stdev	NOUN
gp-181	209	75	)	)	PUNCT
gp-181	209	76	t	t	PROPN
gp-181	209	77	statistic	statistic	NOUN
gp-181	209	78	(	(	PUNCT
gp-181	209	79	(	(	PUNCT
gp-181	209	80	|o	|o	NOUN
gp-181	209	81	/	/	SYM
gp-181	209	82	stdev|	stdev|	NUM
gp-181	209	83	)	)	PUNCT
gp-181	209	84	)	)	PUNCT
gp-181	210	1	p	p	NOUN
gp-181	210	2	value	value	NOUN
gp-181	210	3	e	e	NOUN
gp-181	210	4	-	-	NOUN
gp-181	210	5	service	service	NOUN
gp-181	210	6	quality→	quality→	PROPN
gp-181	210	7	esatisfaction→	esatisfaction→	PROPN
gp-181	210	8	eloyalty	eloyalty	NOUN
gp-181	210	9	0.196	0.196	NUM
gp-181	210	10	0.194	0.194	NUM
gp-181	210	11	0.047	0.047	NUM
gp-181	210	12	4.169	4.169	NUM
gp-181	210	13	0.000	0.000	NUM
gp-181	210	14	e	e	NOUN
gp-181	210	15	-	-	PROPN
gp-181	210	16	trust→	trust→	ADJ
gp-181	210	17	e	e	PROPN
gp-181	210	18	satisfaction→	satisfaction→	PROPN
gp-181	210	19	eloyalty	eloyalty	NOUN
gp-181	210	20	0.252	0.252	NUM
gp-181	210	21	0.256	0.256	NUM
gp-181	210	22	0.036	0.036	NUM
gp-181	210	23	6.927	6.927	NUM
gp-181	210	24	0.000	0.000	NUM
gp-181	210	25	based	base	VERB
gp-181	210	26	on	on	ADP
gp-181	210	27	the	the	DET
gp-181	210	28	output	output	NOUN
gp-181	210	29	results	result	NOUN
gp-181	210	30	in	in	ADP
gp-181	210	31	table	table	NOUN
gp-181	210	32	8.9	8.9	NUM
gp-181	210	33	,	,	PUNCT
gp-181	210	34	it	it	PRON
gp-181	210	35	is	be	AUX
gp-181	210	36	known	know	VERB
gp-181	210	37	that	that	SCONJ
gp-181	210	38	hypothesis	hypothesis	NOUN
gp-181	210	39	testing	testing	NOUN
gp-181	210	40	for	for	ADP
gp-181	210	41	each	each	DET
gp-181	210	42	latent	latent	NOUN
gp-181	210	43	variable	variable	ADJ
gp-181	210	44	relationship	relationship	NOUN
gp-181	210	45	is	be	AUX
gp-181	210	46	shown	show	VERB
gp-181	210	47	as	as	SCONJ
gp-181	210	48	follows	follow	VERB
gp-181	210	49	:	:	PUNCT
gp-181	210	50	hi	hi	INTJ
gp-181	210	51	:	:	PUNCT
gp-181	210	52	e	e	NOUN
gp-181	210	53	-	-	NOUN
gp-181	210	54	service	service	ADJ
gp-181	210	55	quality	quality	NOUN
gp-181	210	56	has	have	VERB
gp-181	210	57	a	a	DET
gp-181	210	58	direct	direct	ADJ
gp-181	210	59	effect	effect	NOUN
gp-181	210	60	on	on	ADP
gp-181	210	61	e	e	NOUN
gp-181	210	62	-	-	NOUN
gp-181	210	63	loyalty	loyalty	NOUN
gp-181	210	64	.	.	PUNCT
gp-181	211	1	based	base	VERB
gp-181	211	2	on	on	ADP
gp-181	211	3	table	table	NOUN
gp-181	211	4	8	8	NUM
gp-181	211	5	,	,	PUNCT
gp-181	211	6	the	the	DET
gp-181	211	7	p	p	NOUN
gp-181	211	8	-	-	PUNCT
gp-181	211	9	value	value	NOUN
gp-181	211	10	is	be	AUX
gp-181	211	11	0.000	0.000	NUM
gp-181	211	12	,	,	PUNCT
gp-181	211	13	and	and	CCONJ
gp-181	211	14	the	the	DET
gp-181	211	15	t	t	PROPN
gp-181	211	16	-	-	PUNCT
gp-181	211	17	statistics	statistic	NOUN
gp-181	211	18	is	be	AUX
gp-181	211	19	4.637	4.637	NUM
gp-181	211	20	,	,	PUNCT
gp-181	211	21	where	where	SCONJ
gp-181	211	22	the	the	DET
gp-181	211	23	p	p	NOUN
gp-181	211	24	-	-	PUNCT
gp-181	211	25	value	value	NOUN
gp-181	211	26	<	<	NOUN
gp-181	211	27	0.05	0.05	NUM
gp-181	211	28	and	and	CCONJ
gp-181	211	29	t	t	PROPN
gp-181	211	30	-	-	PUNCT
gp-181	211	31	statistics	statistic	NOUN
gp-181	211	32	>	>	X
gp-181	211	33	1.96	1.96	NUM
gp-181	211	34	.	.	PUNCT
gp-181	212	1	the	the	DET
gp-181	212	2	original	original	ADJ
gp-181	212	3	sample	sample	NOUN
gp-181	212	4	value	value	NOUN
gp-181	212	5	shows	show	VERB
gp-181	212	6	a	a	DET
gp-181	212	7	positive	positive	ADJ
gp-181	212	8	value	value	NOUN
gp-181	212	9	of	of	ADP
gp-181	212	10	0.190	0.190	NUM
gp-181	212	11	,	,	PUNCT
gp-181	212	12	which	which	PRON
gp-181	212	13	indicates	indicate	VERB
gp-181	212	14	that	that	SCONJ
gp-181	212	15	the	the	DET
gp-181	212	16	direction	direction	NOUN
gp-181	212	17	ownership	ownership	NOUN
gp-181	212	18	between	between	ADP
gp-181	212	19	the	the	DET
gp-181	212	20	e	e	NOUN
gp-181	212	21	-	-	NOUN
gp-181	212	22	service	service	ADJ
gp-181	212	23	quality	quality	NOUN
gp-181	212	24	variable	variable	NOUN
gp-181	212	25	and	and	CCONJ
gp-181	212	26	the	the	DET
gp-181	212	27	e	e	NOUN
gp-181	212	28	-	-	NOUN
gp-181	212	29	loyalty	loyalty	ADJ
gp-181	212	30	variable	variable	NOUN
gp-181	212	31	is	be	AUX
gp-181	212	32	positive	positive	ADJ
gp-181	212	33	.	.	PUNCT
gp-181	213	1	thus	thus	ADV
gp-181	213	2	,	,	PUNCT
gp-181	213	3	hi	hi	INTJ
gp-181	213	4	in	in	ADP
gp-181	213	5	this	this	DET
gp-181	213	6	research	research	NOUN
gp-181	213	7	is	be	AUX
gp-181	213	8	accepted	accept	VERB
gp-181	213	9	.	.	PUNCT
gp-181	214	1	this	this	PRON
gp-181	214	2	means	mean	VERB
gp-181	214	3	that	that	SCONJ
gp-181	214	4	in	in	ADP
gp-181	214	5	this	this	DET
gp-181	214	6	research	research	NOUN
gp-181	214	7	,	,	PUNCT
gp-181	214	8	the	the	DET
gp-181	214	9	latent	latent	NOUN
gp-181	214	10	variable	variable	NOUN
gp-181	214	11	e	e	NOUN
gp-181	214	12	-	-	NOUN
gp-181	214	13	service	service	ADJ
gp-181	214	14	quality	quality	NOUN
gp-181	214	15	with	with	ADP
gp-181	214	16	its	its	PRON
gp-181	214	17	indicators	indicator	NOUN
gp-181	214	18	directly	directly	ADV
gp-181	214	19	affects	affect	VERB
gp-181	214	20	the	the	DET
gp-181	214	21	latent	latent	NOUN
gp-181	214	22	variable	variable	NOUN
gp-181	214	23	e	e	NOUN
gp-181	214	24	-	-	NOUN
gp-181	214	25	loyalty	loyalty	NOUN
gp-181	214	26	with	with	ADP
gp-181	214	27	its	its	PRON
gp-181	214	28	indicators	indicator	NOUN
gp-181	214	29	.	.	PUNCT
gp-181	215	1	the	the	DET
gp-181	215	2	positive	positive	ADJ
gp-181	215	3	value	value	NOUN
gp-181	215	4	also	also	ADV
gp-181	215	5	indicates	indicate	VERB
gp-181	215	6	that	that	SCONJ
gp-181	215	7	when	when	SCONJ
gp-181	215	8	e	e	NOUN
gp-181	215	9	-	-	NOUN
gp-181	215	10	service	service	ADJ
gp-181	215	11	quality	quality	NOUN
gp-181	215	12	increases	increase	NOUN
gp-181	215	13	,	,	PUNCT
gp-181	215	14	e	e	NOUN
gp-181	215	15	-	-	NOUN
gp-181	215	16	loyalty	loyalty	NOUN
gp-181	215	17	will	will	AUX
gp-181	215	18	also	also	ADV
gp-181	215	19	increase	increase	VERB
gp-181	215	20	.	.	PUNCT
gp-181	216	1	h2	h2	NOUN
gp-181	216	2	:	:	PUNCT
gp-181	217	1	e	e	X
gp-181	217	2	-	-	NOUN
gp-181	217	3	trust	trust	NOUN
gp-181	217	4	has	have	VERB
gp-181	217	5	a	a	DET
gp-181	217	6	direct	direct	ADJ
gp-181	217	7	effect	effect	NOUN
gp-181	217	8	on	on	ADP
gp-181	217	9	e	e	NOUN
gp-181	217	10	-	-	NOUN
gp-181	217	11	loyalty	loyalty	NOUN
gp-181	217	12	.	.	PUNCT
gp-181	218	1	based	base	VERB
gp-181	218	2	on	on	ADP
gp-181	218	3	table	table	NOUN
gp-181	218	4	8	8	NUM
gp-181	218	5	,	,	PUNCT
gp-181	218	6	the	the	DET
gp-181	218	7	p	p	NOUN
gp-181	218	8	-	-	PUNCT
gp-181	218	9	value	value	NOUN
gp-181	218	10	is	be	AUX
gp-181	218	11	0.003	0.003	NUM
gp-181	218	12	,	,	PUNCT
gp-181	218	13	and	and	CCONJ
gp-181	218	14	the	the	DET
gp-181	218	15	t	t	PROPN
gp-181	218	16	-	-	PUNCT
gp-181	218	17	statistics	statistic	NOUN
gp-181	218	18	is	be	AUX
gp-181	218	19	2.935	2.935	NUM
gp-181	218	20	,	,	PUNCT
gp-181	218	21	where	where	SCONJ
gp-181	218	22	the	the	DET
gp-181	218	23	p	p	NOUN
gp-181	218	24	-	-	PUNCT
gp-181	218	25	value	value	NOUN
gp-181	218	26	<	<	NOUN
gp-181	218	27	0.05	0.05	NUM
gp-181	218	28	and	and	CCONJ
gp-181	218	29	t	t	PROPN
gp-181	218	30	-	-	PUNCT
gp-181	218	31	statistics	statistic	NOUN
gp-181	218	32	>	>	X
gp-181	218	33	1.96	1.96	NUM
gp-181	218	34	.	.	PUNCT
gp-181	219	1	the	the	DET
gp-181	219	2	original	original	ADJ
gp-181	219	3	sample	sample	NOUN
gp-181	219	4	value	value	NOUN
gp-181	219	5	shows	show	VERB
gp-181	219	6	a	a	DET
gp-181	219	7	positive	positive	ADJ
gp-181	219	8	value	value	NOUN
gp-181	219	9	of	of	ADP
gp-181	219	10	0.165	0.165	NUM
gp-181	219	11	,	,	PUNCT
gp-181	219	12	which	which	PRON
gp-181	219	13	indicates	indicate	VERB
gp-181	219	14	that	that	SCONJ
gp-181	219	15	the	the	DET
gp-181	219	16	direction	direction	NOUN
gp-181	219	17	of	of	ADP
gp-181	219	18	the	the	DET
gp-181	219	19	relationship	relationship	NOUN
gp-181	219	20	between	between	ADP
gp-181	219	21	the	the	DET
gp-181	219	22	e	e	PROPN
gp-181	219	23	-	-	NOUN
gp-181	219	24	trust	trust	ADJ
gp-181	219	25	variable	variable	NOUN
gp-181	219	26	and	and	CCONJ
gp-181	219	27	the	the	DET
gp-181	219	28	e	e	NOUN
gp-181	219	29	-	-	NOUN
gp-181	219	30	loyalty	loyalty	ADJ
gp-181	219	31	variable	variable	NOUN
gp-181	219	32	is	be	AUX
gp-181	219	33	positive	positive	ADJ
gp-181	219	34	.	.	PUNCT
gp-181	220	1	thus	thus	ADV
gp-181	220	2	,	,	PUNCT
gp-181	220	3	h2	h2	NOUN
gp-181	220	4	in	in	ADP
gp-181	220	5	this	this	DET
gp-181	220	6	research	research	NOUN
gp-181	220	7	is	be	AUX
gp-181	220	8	accepted	accept	VERB
gp-181	220	9	.	.	PUNCT
gp-181	221	1	this	this	PRON
gp-181	221	2	means	mean	VERB
gp-181	221	3	that	that	SCONJ
gp-181	221	4	in	in	ADP
gp-181	221	5	this	this	DET
gp-181	221	6	research	research	NOUN
gp-181	221	7	,	,	PUNCT
gp-181	221	8	the	the	DET
gp-181	221	9	latent	latent	NOUN
gp-181	221	10	variable	variable	NOUN
gp-181	221	11	e	e	NOUN
gp-181	221	12	-	-	NOUN
gp-181	221	13	trust	trust	NOUN
gp-181	221	14	,	,	PUNCT
gp-181	221	15	along	along	ADP
gp-181	221	16	with	with	ADP
gp-181	221	17	its	its	PRON
gp-181	221	18	indicators	indicator	NOUN
gp-181	221	19	,	,	PUNCT
gp-181	221	20	directly	directly	ADV
gp-181	221	21	affects	affect	VERB
gp-181	221	22	the	the	DET
gp-181	221	23	latent	latent	NOUN
gp-181	221	24	variable	variable	NOUN
gp-181	221	25	e	e	NOUN
gp-181	221	26	-	-	NOUN
gp-181	221	27	loyalty	loyalty	NOUN
gp-181	221	28	,	,	PUNCT
gp-181	221	29	along	along	ADP
gp-181	221	30	with	with	ADP
gp-181	221	31	its	its	PRON
gp-181	221	32	indicators	indicator	NOUN
gp-181	221	33	.	.	PUNCT
gp-181	222	1	the	the	DET
gp-181	222	2	positive	positive	ADJ
gp-181	222	3	value	value	NOUN
gp-181	222	4	also	also	ADV
gp-181	222	5	indicates	indicate	VERB
gp-181	222	6	that	that	SCONJ
gp-181	222	7	when	when	SCONJ
gp-181	222	8	e	e	X
gp-181	222	9	-	-	NOUN
gp-181	222	10	trust	trust	NOUN
gp-181	222	11	increases	increase	NOUN
gp-181	222	12	,	,	PUNCT
gp-181	222	13	e	e	NOUN
gp-181	222	14	-	-	NOUN
gp-181	222	15	loyalty	loyalty	NOUN
gp-181	222	16	will	will	AUX
gp-181	222	17	also	also	ADV
gp-181	222	18	increase	increase	VERB
gp-181	222	19	.	.	PUNCT
gp-181	223	1	apdariza	apdariza	PROPN
gp-181	223	2	alfrida	alfrida	PROPN
gp-181	223	3	yumarnis	yumarnis	PROPN
gp-181	223	4	,	,	PUNCT
gp-181	223	5	mohamad	mohamad	PROPN
gp-181	223	6	irhas	irhas	PROPN
gp-181	223	7	effendi	effendi	PROPN
gp-181	223	8	,	,	PUNCT
gp-181	223	9	widhy	widhy	PROPN
gp-181	223	10	tri	tri	PROPN
gp-181	223	11	astuti	astuti	VERB
gp-181	223	12	195	195	NUM
gp-181	223	13	h3	h3	NOUN
gp-181	223	14	:	:	PUNCT
gp-181	223	15	e	e	NOUN
gp-181	223	16	-	-	NOUN
gp-181	223	17	service	service	ADJ
gp-181	223	18	quality	quality	NOUN
gp-181	223	19	has	have	VERB
gp-181	223	20	a	a	DET
gp-181	223	21	direct	direct	ADJ
gp-181	223	22	effect	effect	NOUN
gp-181	223	23	on	on	ADP
gp-181	223	24	e	e	NOUN
gp-181	223	25	-	-	NOUN
gp-181	223	26	satisfaction	satisfaction	NOUN
gp-181	223	27	based	base	VERB
gp-181	223	28	on	on	ADP
gp-181	223	29	table	table	NOUN
gp-181	223	30	8	8	NUM
gp-181	223	31	,	,	PUNCT
gp-181	223	32	the	the	DET
gp-181	223	33	p	p	NOUN
gp-181	223	34	-	-	PUNCT
gp-181	223	35	value	value	NOUN
gp-181	223	36	is	be	AUX
gp-181	223	37	0.000	0.000	NUM
gp-181	223	38	,	,	PUNCT
gp-181	223	39	and	and	CCONJ
gp-181	223	40	t	t	PROPN
gp-181	223	41	-	-	PUNCT
gp-181	223	42	statistics	statistic	NOUN
gp-181	223	43	is	be	AUX
gp-181	223	44	4.511	4.511	NUM
gp-181	223	45	,	,	PUNCT
gp-181	223	46	where	where	SCONJ
gp-181	223	47	the	the	DET
gp-181	223	48	p	p	NOUN
gp-181	223	49	-	-	PUNCT
gp-181	223	50	value	value	NOUN
gp-181	223	51	is	be	AUX
gp-181	223	52	<	<	X
gp-181	223	53	0.05	0.05	NUM
gp-181	223	54	and	and	CCONJ
gp-181	223	55	t	t	PROPN
gp-181	223	56	-	-	PUNCT
gp-181	223	57	statistics	statistic	NOUN
gp-181	223	58	>	>	X
gp-181	223	59	1.96	1.96	NUM
gp-181	223	60	.	.	PUNCT
gp-181	224	1	the	the	DET
gp-181	224	2	original	original	ADJ
gp-181	224	3	sample	sample	NOUN
gp-181	224	4	value	value	NOUN
gp-181	224	5	shows	show	VERB
gp-181	224	6	a	a	DET
gp-181	224	7	positive	positive	ADJ
gp-181	224	8	value	value	NOUN
gp-181	224	9	of	of	ADP
gp-181	224	10	0.329	0.329	NUM
gp-181	224	11	,	,	PUNCT
gp-181	224	12	which	which	PRON
gp-181	224	13	indicates	indicate	VERB
gp-181	224	14	that	that	SCONJ
gp-181	224	15	the	the	DET
gp-181	224	16	direction	direction	NOUN
gp-181	224	17	of	of	ADP
gp-181	224	18	the	the	DET
gp-181	224	19	relationship	relationship	NOUN
gp-181	224	20	between	between	ADP
gp-181	224	21	the	the	DET
gp-181	224	22	e	e	NOUN
gp-181	224	23	-	-	NOUN
gp-181	224	24	service	service	ADJ
gp-181	224	25	quality	quality	NOUN
gp-181	224	26	variable	variable	NOUN
gp-181	224	27	and	and	CCONJ
gp-181	224	28	the	the	DET
gp-181	224	29	e	e	NOUN
gp-181	224	30	-	-	NOUN
gp-181	224	31	satisfaction	satisfaction	ADJ
gp-181	224	32	variable	variable	NOUN
gp-181	224	33	is	be	AUX
gp-181	224	34	positive	positive	ADJ
gp-181	224	35	.	.	PUNCT
gp-181	225	1	thus	thus	ADV
gp-181	225	2	,	,	PUNCT
gp-181	225	3	h3	h3	NOUN
gp-181	225	4	in	in	ADP
gp-181	225	5	this	this	DET
gp-181	225	6	research	research	NOUN
gp-181	225	7	is	be	AUX
gp-181	225	8	accepted	accept	VERB
gp-181	225	9	.	.	PUNCT
gp-181	226	1	this	this	PRON
gp-181	226	2	means	mean	VERB
gp-181	226	3	that	that	SCONJ
gp-181	226	4	in	in	ADP
gp-181	226	5	this	this	DET
gp-181	226	6	research	research	NOUN
gp-181	226	7	,	,	PUNCT
gp-181	226	8	the	the	DET
gp-181	226	9	latent	latent	NOUN
gp-181	226	10	variable	variable	NOUN
gp-181	226	11	e	e	NOUN
gp-181	226	12	-	-	NOUN
gp-181	226	13	service	service	ADJ
gp-181	226	14	quality	quality	NOUN
gp-181	226	15	and	and	CCONJ
gp-181	226	16	its	its	PRON
gp-181	226	17	indicators	indicator	NOUN
gp-181	226	18	directly	directly	ADV
gp-181	226	19	affect	affect	VERB
gp-181	226	20	the	the	DET
gp-181	226	21	latent	latent	NOUN
gp-181	226	22	variable	variable	NOUN
gp-181	226	23	e	e	NOUN
gp-181	226	24	-	-	NOUN
gp-181	226	25	satisfaction	satisfaction	NOUN
gp-181	226	26	with	with	ADP
gp-181	226	27	its	its	PRON
gp-181	226	28	indicators	indicator	NOUN
gp-181	226	29	.	.	PUNCT
gp-181	227	1	the	the	DET
gp-181	227	2	positive	positive	ADJ
gp-181	227	3	value	value	NOUN
gp-181	227	4	also	also	ADV
gp-181	227	5	indicates	indicate	VERB
gp-181	227	6	that	that	SCONJ
gp-181	227	7	when	when	SCONJ
gp-181	227	8	e	e	NOUN
gp-181	227	9	-	-	NOUN
gp-181	227	10	service	service	ADJ
gp-181	227	11	quality	quality	NOUN
gp-181	227	12	increases	increase	NOUN
gp-181	227	13	,	,	PUNCT
gp-181	227	14	esatisfaction	esatisfaction	NOUN
gp-181	227	15	will	will	AUX
gp-181	227	16	also	also	ADV
gp-181	227	17	increase	increase	VERB
gp-181	227	18	.	.	PUNCT
gp-181	228	1	h4	h4	NOUN
gp-181	228	2	:	:	PUNCT
gp-181	229	1	e	e	X
gp-181	229	2	-	-	NOUN
gp-181	229	3	trust	trust	NOUN
gp-181	229	4	has	have	VERB
gp-181	229	5	a	a	DET
gp-181	229	6	direct	direct	ADJ
gp-181	229	7	effect	effect	NOUN
gp-181	229	8	on	on	ADP
gp-181	229	9	e	e	NOUN
gp-181	229	10	-	-	NOUN
gp-181	229	11	satisfaction	satisfaction	NOUN
gp-181	229	12	based	base	VERB
gp-181	229	13	on	on	ADP
gp-181	229	14	table	table	NOUN
gp-181	229	15	8	8	NUM
gp-181	229	16	,	,	PUNCT
gp-181	229	17	the	the	DET
gp-181	229	18	p	p	NOUN
gp-181	229	19	-	-	PUNCT
gp-181	229	20	value	value	NOUN
gp-181	229	21	is	be	AUX
gp-181	229	22	0.000	0.000	NUM
gp-181	229	23	,	,	PUNCT
gp-181	229	24	and	and	CCONJ
gp-181	229	25	the	the	DET
gp-181	229	26	t	t	PROPN
gp-181	229	27	-	-	PUNCT
gp-181	229	28	statistics	statistic	NOUN
gp-181	229	29	is	be	AUX
gp-181	229	30	7.590	7.590	NUM
gp-181	229	31	,	,	PUNCT
gp-181	229	32	where	where	SCONJ
gp-181	229	33	the	the	DET
gp-181	229	34	p	p	NOUN
gp-181	229	35	-	-	PUNCT
gp-181	229	36	value	value	NOUN
gp-181	229	37	<	<	NOUN
gp-181	229	38	0.05	0.05	NUM
gp-181	229	39	and	and	CCONJ
gp-181	229	40	the	the	DET
gp-181	229	41	t	t	PROPN
gp-181	229	42	-	-	PUNCT
gp-181	229	43	statistics	statistic	NOUN
gp-181	229	44	>	>	X
gp-181	229	45	1.96	1.96	NUM
gp-181	229	46	.	.	PUNCT
gp-181	230	1	the	the	DET
gp-181	230	2	original	original	ADJ
gp-181	230	3	sample	sample	NOUN
gp-181	230	4	value	value	NOUN
gp-181	230	5	shows	show	VERB
gp-181	230	6	a	a	DET
gp-181	230	7	positive	positive	ADJ
gp-181	230	8	value	value	NOUN
gp-181	230	9	of	of	ADP
gp-181	230	10	0.424	0.424	NUM
gp-181	230	11	,	,	PUNCT
gp-181	230	12	which	which	PRON
gp-181	230	13	indicates	indicate	VERB
gp-181	230	14	that	that	SCONJ
gp-181	230	15	the	the	DET
gp-181	230	16	direction	direction	NOUN
gp-181	230	17	of	of	ADP
gp-181	230	18	the	the	DET
gp-181	230	19	relationship	relationship	NOUN
gp-181	230	20	between	between	ADP
gp-181	230	21	the	the	DET
gp-181	230	22	e	e	PROPN
gp-181	230	23	-	-	NOUN
gp-181	230	24	trust	trust	ADJ
gp-181	230	25	variable	variable	NOUN
gp-181	230	26	and	and	CCONJ
gp-181	230	27	the	the	DET
gp-181	230	28	e	e	NOUN
gp-181	230	29	-	-	NOUN
gp-181	230	30	satisfaction	satisfaction	ADJ
gp-181	230	31	variable	variable	NOUN
gp-181	230	32	is	be	AUX
gp-181	230	33	positive	positive	ADJ
gp-181	230	34	.	.	PUNCT
gp-181	231	1	thus	thus	ADV
gp-181	231	2	,	,	PUNCT
gp-181	231	3	h4	h4	PROPN
gp-181	231	4	in	in	ADP
gp-181	231	5	this	this	DET
gp-181	231	6	research	research	NOUN
gp-181	231	7	is	be	AUX
gp-181	231	8	accepted	accept	VERB
gp-181	231	9	.	.	PUNCT
gp-181	232	1	this	this	PRON
gp-181	232	2	means	mean	VERB
gp-181	232	3	that	that	SCONJ
gp-181	232	4	in	in	ADP
gp-181	232	5	this	this	DET
gp-181	232	6	research	research	NOUN
gp-181	232	7	,	,	PUNCT
gp-181	232	8	the	the	DET
gp-181	232	9	latent	latent	NOUN
gp-181	232	10	variable	variable	NOUN
gp-181	232	11	e	e	NOUN
gp-181	232	12	-	-	NOUN
gp-181	232	13	trust	trust	NOUN
gp-181	232	14	and	and	CCONJ
gp-181	232	15	its	its	PRON
gp-181	232	16	indicators	indicator	NOUN
gp-181	232	17	directly	directly	ADV
gp-181	232	18	affect	affect	VERB
gp-181	232	19	the	the	DET
gp-181	232	20	latent	latent	NOUN
gp-181	232	21	variable	variable	NOUN
gp-181	232	22	e	e	NOUN
gp-181	232	23	-	-	NOUN
gp-181	232	24	satisfaction	satisfaction	NOUN
gp-181	232	25	with	with	ADP
gp-181	232	26	its	its	PRON
gp-181	232	27	indicators	indicator	NOUN
gp-181	232	28	.	.	PUNCT
gp-181	233	1	the	the	DET
gp-181	233	2	positive	positive	ADJ
gp-181	233	3	value	value	NOUN
gp-181	233	4	also	also	ADV
gp-181	233	5	indicates	indicate	VERB
gp-181	233	6	that	that	SCONJ
gp-181	233	7	when	when	SCONJ
gp-181	233	8	e	e	X
gp-181	233	9	-	-	NOUN
gp-181	233	10	trust	trust	NOUN
gp-181	233	11	increases	increase	NOUN
gp-181	233	12	,	,	PUNCT
gp-181	233	13	e	e	NOUN
gp-181	233	14	-	-	NOUN
gp-181	233	15	satisfaction	satisfaction	NOUN
gp-181	233	16	will	will	AUX
gp-181	233	17	also	also	ADV
gp-181	233	18	increase	increase	VERB
gp-181	233	19	.	.	PUNCT
gp-181	234	1	h5	h5	NOUN
gp-181	234	2	:	:	PUNCT
gp-181	235	1	e	e	X
gp-181	235	2	-	-	NOUN
gp-181	235	3	satisfaction	satisfaction	NOUN
gp-181	235	4	has	have	VERB
gp-181	235	5	a	a	DET
gp-181	235	6	direct	direct	ADJ
gp-181	235	7	effect	effect	NOUN
gp-181	235	8	on	on	ADP
gp-181	235	9	e	e	NOUN
gp-181	235	10	-	-	NOUN
gp-181	235	11	loyalty	loyalty	NOUN
gp-181	235	12	based	base	VERB
gp-181	235	13	on	on	ADP
gp-181	235	14	table	table	NOUN
gp-181	235	15	8	8	NUM
gp-181	235	16	,	,	PUNCT
gp-181	235	17	the	the	DET
gp-181	235	18	p	p	NOUN
gp-181	235	19	-	-	PUNCT
gp-181	235	20	value	value	NOUN
gp-181	235	21	is	be	AUX
gp-181	235	22	0.000	0.000	NUM
gp-181	235	23	,	,	PUNCT
gp-181	235	24	and	and	CCONJ
gp-181	235	25	the	the	DET
gp-181	235	26	t	t	PROPN
gp-181	235	27	-	-	PUNCT
gp-181	235	28	statistics	statistic	NOUN
gp-181	235	29	is	be	AUX
gp-181	235	30	12.315	12.315	NUM
gp-181	235	31	,	,	PUNCT
gp-181	235	32	where	where	SCONJ
gp-181	235	33	the	the	DET
gp-181	235	34	p	p	NOUN
gp-181	235	35	-	-	PUNCT
gp-181	235	36	value	value	NOUN
gp-181	235	37	<	<	NOUN
gp-181	235	38	0.05	0.05	NUM
gp-181	235	39	and	and	CCONJ
gp-181	235	40	t	t	PROPN
gp-181	235	41	-	-	PUNCT
gp-181	235	42	statistics	statistic	NOUN
gp-181	235	43	>	>	X
gp-181	235	44	1.96	1.96	NUM
gp-181	235	45	.	.	PUNCT
gp-181	236	1	the	the	DET
gp-181	236	2	original	original	ADJ
gp-181	236	3	sample	sample	NOUN
gp-181	236	4	value	value	NOUN
gp-181	236	5	shows	show	VERB
gp-181	236	6	a	a	DET
gp-181	236	7	positive	positive	ADJ
gp-181	236	8	value	value	NOUN
gp-181	236	9	of	of	ADP
gp-181	236	10	0.594	0.594	NUM
gp-181	236	11	,	,	PUNCT
gp-181	236	12	which	which	PRON
gp-181	236	13	indicates	indicate	VERB
gp-181	236	14	that	that	SCONJ
gp-181	236	15	the	the	DET
gp-181	236	16	direction	direction	NOUN
gp-181	236	17	of	of	ADP
gp-181	236	18	the	the	DET
gp-181	236	19	relationship	relationship	NOUN
gp-181	236	20	between	between	ADP
gp-181	236	21	the	the	DET
gp-181	236	22	e	e	NOUN
gp-181	236	23	-	-	NOUN
gp-181	236	24	satisfaction	satisfaction	ADJ
gp-181	236	25	variable	variable	NOUN
gp-181	236	26	and	and	CCONJ
gp-181	236	27	the	the	DET
gp-181	236	28	e	e	NOUN
gp-181	236	29	-	-	NOUN
gp-181	236	30	loyalty	loyalty	ADJ
gp-181	236	31	variable	variable	NOUN
gp-181	236	32	is	be	AUX
gp-181	236	33	positive	positive	ADJ
gp-181	236	34	.	.	PUNCT
gp-181	237	1	thus	thus	ADV
gp-181	237	2	,	,	PUNCT
gp-181	237	3	h5	h5	PROPN
gp-181	237	4	in	in	ADP
gp-181	237	5	this	this	DET
gp-181	237	6	research	research	NOUN
gp-181	237	7	is	be	AUX
gp-181	237	8	accepted	accept	VERB
gp-181	237	9	.	.	PUNCT
gp-181	238	1	this	this	PRON
gp-181	238	2	means	mean	VERB
gp-181	238	3	that	that	SCONJ
gp-181	238	4	in	in	ADP
gp-181	238	5	this	this	DET
gp-181	238	6	research	research	NOUN
gp-181	238	7	,	,	PUNCT
gp-181	238	8	the	the	DET
gp-181	238	9	esatisfaction	esatisfaction	NOUN
gp-181	238	10	variable	variable	NOUN
gp-181	238	11	with	with	ADP
gp-181	238	12	its	its	PRON
gp-181	238	13	indicators	indicator	NOUN
gp-181	238	14	directly	directly	ADV
gp-181	238	15	affects	affect	VERB
gp-181	238	16	the	the	DET
gp-181	238	17	loyalty	loyalty	NOUN
gp-181	238	18	variable	variable	NOUN
gp-181	238	19	with	with	ADP
gp-181	238	20	its	its	PRON
gp-181	238	21	indicators	indicator	NOUN
gp-181	238	22	.	.	PUNCT
gp-181	239	1	the	the	DET
gp-181	239	2	positive	positive	ADJ
gp-181	239	3	value	value	NOUN
gp-181	239	4	also	also	ADV
gp-181	239	5	indicates	indicate	VERB
gp-181	239	6	that	that	SCONJ
gp-181	239	7	e	e	NOUN
gp-181	239	8	-	-	NOUN
gp-181	239	9	loyalty	loyalty	NOUN
gp-181	239	10	will	will	AUX
gp-181	239	11	also	also	ADV
gp-181	239	12	increase	increase	VERB
gp-181	239	13	when	when	SCONJ
gp-181	239	14	e	e	NOUN
gp-181	239	15	-	-	NOUN
gp-181	239	16	satisfaction	satisfaction	NOUN
gp-181	239	17	increases	increase	NOUN
gp-181	239	18	.	.	PUNCT
gp-181	240	1	h6	h6	NOUN
gp-181	240	2	:	:	PUNCT
gp-181	240	3	e	e	X
gp-181	240	4	-	-	NOUN
gp-181	240	5	satisfaction	satisfaction	NOUN
gp-181	240	6	mediates	mediate	VERB
gp-181	240	7	the	the	DET
gp-181	240	8	effect	effect	NOUN
gp-181	240	9	of	of	ADP
gp-181	240	10	e	e	NOUN
gp-181	240	11	-	-	NOUN
gp-181	240	12	service	service	ADJ
gp-181	240	13	quality	quality	NOUN
gp-181	240	14	on	on	ADP
gp-181	240	15	e	e	NOUN
gp-181	240	16	-	-	NOUN
gp-181	240	17	loyalty	loyalty	NOUN
gp-181	240	18	.	.	PUNCT
gp-181	241	1	based	base	VERB
gp-181	241	2	on	on	ADP
gp-181	241	3	table	table	NOUN
gp-181	241	4	8	8	NUM
gp-181	241	5	,	,	PUNCT
gp-181	241	6	the	the	DET
gp-181	241	7	p	p	NOUN
gp-181	241	8	-	-	PUNCT
gp-181	241	9	value	value	NOUN
gp-181	241	10	is	be	AUX
gp-181	241	11	0.000	0.000	NUM
gp-181	241	12	,	,	PUNCT
gp-181	241	13	and	and	CCONJ
gp-181	241	14	the	the	DET
gp-181	241	15	t	t	PROPN
gp-181	241	16	-	-	PUNCT
gp-181	241	17	statistics	statistic	NOUN
gp-181	241	18	is	be	AUX
gp-181	241	19	4.169	4.169	NUM
gp-181	241	20	,	,	PUNCT
gp-181	241	21	where	where	SCONJ
gp-181	241	22	the	the	DET
gp-181	241	23	p	p	NOUN
gp-181	241	24	-	-	PUNCT
gp-181	241	25	value	value	NOUN
gp-181	241	26	is	be	AUX
gp-181	241	27	<	<	X
gp-181	241	28	0.5	0.5	NUM
gp-181	241	29	and	and	CCONJ
gp-181	241	30	the	the	DET
gp-181	241	31	t	t	PROPN
gp-181	241	32	-	-	PUNCT
gp-181	241	33	statistics	statistic	NOUN
gp-181	241	34	>	>	X
gp-181	241	35	1.96	1.96	NUM
gp-181	241	36	.	.	PUNCT
gp-181	242	1	the	the	DET
gp-181	242	2	original	original	ADJ
gp-181	242	3	sample	sample	NOUN
gp-181	242	4	value	value	NOUN
gp-181	242	5	shows	show	VERB
gp-181	242	6	a	a	DET
gp-181	242	7	positive	positive	ADJ
gp-181	242	8	value	value	NOUN
gp-181	242	9	of	of	ADP
gp-181	242	10	0.196	0.196	NUM
gp-181	242	11	,	,	PUNCT
gp-181	242	12	which	which	PRON
gp-181	242	13	indicates	indicate	VERB
gp-181	242	14	that	that	SCONJ
gp-181	242	15	the	the	DET
gp-181	242	16	direction	direction	NOUN
gp-181	242	17	of	of	ADP
gp-181	242	18	the	the	DET
gp-181	242	19	relationship	relationship	NOUN
gp-181	242	20	between	between	ADP
gp-181	242	21	the	the	DET
gp-181	242	22	e	e	NOUN
gp-181	242	23	-	-	NOUN
gp-181	242	24	satisfaction	satisfaction	ADJ
gp-181	242	25	variable	variable	NOUN
gp-181	242	26	mediating	mediate	VERB
gp-181	242	27	the	the	DET
gp-181	242	28	e	e	NOUN
gp-181	242	29	-	-	NOUN
gp-181	242	30	service	service	ADJ
gp-181	242	31	quality	quality	NOUN
gp-181	242	32	variable	variable	NOUN
gp-181	242	33	and	and	CCONJ
gp-181	242	34	the	the	DET
gp-181	242	35	e	e	NOUN
gp-181	242	36	-	-	NOUN
gp-181	242	37	loyalty	loyalty	ADJ
gp-181	242	38	variable	variable	NOUN
gp-181	242	39	is	be	AUX
gp-181	242	40	positive	positive	ADJ
gp-181	242	41	.	.	PUNCT
gp-181	243	1	thus	thus	ADV
gp-181	243	2	,	,	PUNCT
gp-181	243	3	h6	h6	PROPN
gp-181	243	4	in	in	ADP
gp-181	243	5	this	this	DET
gp-181	243	6	research	research	NOUN
gp-181	243	7	is	be	AUX
gp-181	243	8	accepted	accept	VERB
gp-181	243	9	.	.	PUNCT
gp-181	244	1	this	this	PRON
gp-181	244	2	means	mean	VERB
gp-181	244	3	that	that	SCONJ
gp-181	244	4	in	in	ADP
gp-181	244	5	this	this	DET
gp-181	244	6	research	research	NOUN
gp-181	244	7	,	,	PUNCT
gp-181	244	8	the	the	DET
gp-181	244	9	latent	latent	NOUN
gp-181	244	10	variable	variable	NOUN
gp-181	244	11	e	e	NOUN
gp-181	244	12	-	-	NOUN
gp-181	244	13	satisfaction	satisfaction	NOUN
gp-181	244	14	with	with	ADP
gp-181	244	15	its	its	PRON
gp-181	244	16	indicators	indicator	NOUN
gp-181	244	17	has	have	VERB
gp-181	244	18	a	a	DET
gp-181	244	19	direct	direct	ADJ
gp-181	244	20	effect	effect	NOUN
gp-181	244	21	and	and	CCONJ
gp-181	244	22	mediates	mediate	VERB
gp-181	244	23	the	the	DET
gp-181	244	24	e	e	NOUN
gp-181	244	25	-	-	NOUN
gp-181	244	26	service	service	ADJ
gp-181	244	27	quality	quality	NOUN
gp-181	244	28	variable	variable	NOUN
gp-181	244	29	on	on	ADP
gp-181	244	30	the	the	DET
gp-181	244	31	e	e	NOUN
gp-181	244	32	-	-	NOUN
gp-181	244	33	loyalty	loyalty	ADJ
gp-181	244	34	latent	latent	NOUN
gp-181	244	35	variable	variable	NOUN
gp-181	244	36	with	with	ADP
gp-181	244	37	its	its	PRON
gp-181	244	38	indicators	indicator	NOUN
gp-181	244	39	,	,	PUNCT
gp-181	244	40	which	which	PRON
gp-181	244	41	means	mean	VERB
gp-181	244	42	that	that	SCONJ
gp-181	244	43	the	the	DET
gp-181	244	44	positive	positive	ADJ
gp-181	244	45	effect	effect	NOUN
gp-181	244	46	if	if	SCONJ
gp-181	244	47	e	e	NOUN
gp-181	244	48	-	-	NOUN
gp-181	244	49	satisfaction	satisfaction	NOUN
gp-181	244	50	increases	increase	NOUN
gp-181	244	51	,	,	PUNCT
gp-181	244	52	it	it	PRON
gp-181	244	53	can	can	AUX
gp-181	244	54	be	be	AUX
gp-181	244	55	predicted	predict	VERB
gp-181	244	56	that	that	SCONJ
gp-181	244	57	e	e	NOUN
gp-181	244	58	-	-	NOUN
gp-181	244	59	service	service	ADJ
gp-181	244	60	quality	quality	NOUN
gp-181	244	61	and	and	CCONJ
gp-181	244	62	e	e	NOUN
gp-181	244	63	-	-	NOUN
gp-181	244	64	loyalty	loyalty	NOUN
gp-181	244	65	will	will	AUX
gp-181	244	66	also	also	ADV
gp-181	244	67	increase	increase	VERB
gp-181	244	68	.	.	PUNCT
gp-181	245	1	h7	h7	NOUN
gp-181	245	2	:	:	PUNCT
gp-181	246	1	e	e	X
gp-181	246	2	-	-	NOUN
gp-181	246	3	satisfaction	satisfaction	NOUN
gp-181	246	4	mediates	mediate	VERB
gp-181	246	5	the	the	DET
gp-181	246	6	effect	effect	NOUN
gp-181	246	7	of	of	ADP
gp-181	246	8	e	e	NOUN
gp-181	246	9	-	-	NOUN
gp-181	246	10	trust	trust	NOUN
gp-181	246	11	on	on	ADP
gp-181	246	12	e	e	NOUN
gp-181	246	13	-	-	NOUN
gp-181	246	14	loyalty	loyalty	NOUN
gp-181	246	15	.	.	PUNCT
gp-181	247	1	based	base	VERB
gp-181	247	2	on	on	ADP
gp-181	247	3	table	table	NOUN
gp-181	247	4	8	8	NUM
gp-181	247	5	,	,	PUNCT
gp-181	247	6	the	the	DET
gp-181	247	7	p	p	NOUN
gp-181	247	8	-	-	PUNCT
gp-181	247	9	value	value	NOUN
gp-181	247	10	is	be	AUX
gp-181	247	11	0.000	0.000	NUM
gp-181	247	12	,	,	PUNCT
gp-181	247	13	and	and	CCONJ
gp-181	247	14	the	the	DET
gp-181	247	15	t	t	PROPN
gp-181	247	16	-	-	PUNCT
gp-181	247	17	statistics	statistics	PROPN
gp-181	247	18	is	be	AUX
gp-181	247	19	6.927	6.927	NUM
gp-181	247	20	,	,	PUNCT
gp-181	247	21	where	where	SCONJ
gp-181	247	22	the	the	DET
gp-181	247	23	p	p	NOUN
gp-181	247	24	-	-	PUNCT
gp-181	247	25	value	value	NOUN
gp-181	247	26	is	be	AUX
gp-181	247	27	<	<	X
gp-181	247	28	0.5	0.5	NUM
gp-181	247	29	and	and	CCONJ
gp-181	247	30	the	the	DET
gp-181	247	31	t	t	PROPN
gp-181	247	32	-	-	PUNCT
gp-181	247	33	statistics	statistics	PROPN
gp-181	247	34	is	be	AUX
gp-181	247	35	>	>	X
gp-181	247	36	1.96	1.96	NUM
gp-181	247	37	.	.	PUNCT
gp-181	248	1	the	the	DET
gp-181	248	2	original	original	ADJ
gp-181	248	3	sample	sample	NOUN
gp-181	248	4	value	value	NOUN
gp-181	248	5	shows	show	VERB
gp-181	248	6	a	a	DET
gp-181	248	7	positive	positive	ADJ
gp-181	248	8	value	value	NOUN
gp-181	248	9	of	of	ADP
gp-181	248	10	0.252	0.252	NUM
gp-181	248	11	,	,	PUNCT
gp-181	248	12	which	which	PRON
gp-181	248	13	indicates	indicate	VERB
gp-181	248	14	that	that	SCONJ
gp-181	248	15	the	the	DET
gp-181	248	16	direction	direction	NOUN
gp-181	248	17	of	of	ADP
gp-181	248	18	the	the	DET
gp-181	248	19	relationship	relationship	NOUN
gp-181	248	20	between	between	ADP
gp-181	248	21	the	the	DET
gp-181	248	22	e	e	NOUN
gp-181	248	23	-	-	NOUN
gp-181	248	24	satisfaction	satisfaction	ADJ
gp-181	248	25	variable	variable	NOUN
gp-181	248	26	mediating	mediate	VERB
gp-181	248	27	the	the	DET
gp-181	248	28	e	e	NOUN
gp-181	248	29	-	-	NOUN
gp-181	248	30	trust	trust	ADJ
gp-181	248	31	variable	variable	NOUN
gp-181	248	32	and	and	CCONJ
gp-181	248	33	the	the	DET
gp-181	248	34	e	e	NOUN
gp-181	248	35	-	-	NOUN
gp-181	248	36	loyalty	loyalty	ADJ
gp-181	248	37	variable	variable	NOUN
gp-181	248	38	is	be	AUX
gp-181	248	39	positive	positive	ADJ
gp-181	248	40	.	.	PUNCT
gp-181	249	1	thus	thus	ADV
gp-181	249	2	,	,	PUNCT
gp-181	249	3	h7	h7	PROPN
gp-181	249	4	is	be	AUX
gp-181	249	5	accepted	accept	VERB
gp-181	249	6	in	in	ADP
gp-181	249	7	this	this	DET
gp-181	249	8	research	research	NOUN
gp-181	249	9	.	.	PUNCT
gp-181	250	1	this	this	PRON
gp-181	250	2	means	mean	VERB
gp-181	250	3	that	that	SCONJ
gp-181	250	4	in	in	ADP
gp-181	250	5	this	this	DET
gp-181	250	6	research	research	NOUN
gp-181	250	7	,	,	PUNCT
gp-181	250	8	the	the	DET
gp-181	250	9	latent	latent	NOUN
gp-181	250	10	variable	variable	NOUN
gp-181	250	11	e	e	NOUN
gp-181	250	12	-	-	NOUN
gp-181	250	13	satisfaction	satisfaction	NOUN
gp-181	250	14	with	with	ADP
gp-181	250	15	its	its	PRON
gp-181	250	16	indicators	indicator	NOUN
gp-181	250	17	has	have	VERB
gp-181	250	18	a	a	DET
gp-181	250	19	direct	direct	ADJ
gp-181	250	20	effect	effect	NOUN
gp-181	250	21	and	and	CCONJ
gp-181	250	22	mediates	mediate	VERB
gp-181	250	23	the	the	DET
gp-181	250	24	e	e	NOUN
gp-181	250	25	-	-	NOUN
gp-181	250	26	trust	trust	ADJ
gp-181	250	27	variable	variable	NOUN
gp-181	250	28	on	on	ADP
gp-181	250	29	the	the	DET
gp-181	250	30	e	e	NOUN
gp-181	250	31	-	-	NOUN
gp-181	250	32	loyalty	loyalty	ADJ
gp-181	250	33	latent	latent	NOUN
gp-181	250	34	variable	variable	NOUN
gp-181	250	35	with	with	ADP
gp-181	250	36	its	its	PRON
gp-181	250	37	indicators	indicator	NOUN
gp-181	250	38	,	,	PUNCT
gp-181	250	39	which	which	PRON
gp-181	250	40	means	mean	VERB
gp-181	250	41	american	american	ADJ
gp-181	250	42	journal	journal	PROPN
gp-181	250	43	of	of	ADP
gp-181	250	44	economic	economic	ADJ
gp-181	250	45	and	and	CCONJ
gp-181	250	46	management	management	NOUN
gp-181	250	47	business	business	NOUN
gp-181	250	48	vol	vol	NOUN
gp-181	250	49	.	.	PROPN
gp-181	251	1	3	3	NUM
gp-181	251	2	no	no	NOUN
gp-181	251	3	.	.	NOUN
gp-181	251	4	2	2	NUM
gp-181	251	5	february	february	NOUN
gp-181	251	6	2025	2025	NUM
gp-181	251	7	196	196	NUM
gp-181	251	8	that	that	SCONJ
gp-181	251	9	the	the	DET
gp-181	251	10	positive	positive	ADJ
gp-181	251	11	effect	effect	NOUN
gp-181	251	12	if	if	SCONJ
gp-181	251	13	e	e	NOUN
gp-181	251	14	-	-	NOUN
gp-181	251	15	satisfaction	satisfaction	NOUN
gp-181	251	16	increases	increase	NOUN
gp-181	251	17	,	,	PUNCT
gp-181	251	18	it	it	PRON
gp-181	251	19	can	can	AUX
gp-181	251	20	be	be	AUX
gp-181	251	21	predicted	predict	VERB
gp-181	251	22	that	that	SCONJ
gp-181	251	23	e	e	NOUN
gp-181	251	24	-	-	NOUN
gp-181	251	25	trust	trust	NOUN
gp-181	251	26	and	and	CCONJ
gp-181	251	27	e	e	NOUN
gp-181	251	28	-	-	NOUN
gp-181	251	29	loyalty	loyalty	NOUN
gp-181	251	30	will	will	AUX
gp-181	251	31	also	also	ADV
gp-181	251	32	increase	increase	VERB
gp-181	251	33	.	.	PUNCT
gp-181	252	1	discussion	discussion	NOUN
gp-181	252	2	effect	effect	NOUN
gp-181	252	3	of	of	ADP
gp-181	252	4	e	e	NOUN
gp-181	252	5	-	-	NOUN
gp-181	252	6	service	service	ADJ
gp-181	252	7	quality	quality	NOUN
gp-181	252	8	on	on	ADP
gp-181	252	9	e	e	NOUN
gp-181	252	10	-	-	NOUN
gp-181	252	11	loyalty	loyalty	NOUN
gp-181	252	12	based	base	VERB
gp-181	252	13	on	on	ADP
gp-181	252	14	the	the	DET
gp-181	252	15	results	result	NOUN
gp-181	252	16	of	of	ADP
gp-181	252	17	hypothesis	hypothesis	NOUN
gp-181	252	18	testing	testing	NOUN
gp-181	252	19	,	,	PUNCT
gp-181	252	20	it	it	PRON
gp-181	252	21	has	have	AUX
gp-181	252	22	been	be	AUX
gp-181	252	23	proven	prove	VERB
gp-181	252	24	that	that	SCONJ
gp-181	252	25	e	e	NOUN
gp-181	252	26	-	-	NOUN
gp-181	252	27	service	service	ADJ
gp-181	252	28	quality	quality	NOUN
gp-181	252	29	influences	influence	NOUN
gp-181	252	30	e	e	NOUN
gp-181	252	31	-	-	NOUN
gp-181	252	32	loyalty	loyalty	NOUN
gp-181	252	33	.	.	PUNCT
gp-181	253	1	this	this	PRON
gp-181	253	2	proves	prove	VERB
gp-181	253	3	that	that	SCONJ
gp-181	253	4	the	the	PRON
gp-181	253	5	better	well	ADJ
gp-181	253	6	the	the	DET
gp-181	253	7	e	e	NOUN
gp-181	253	8	-	-	NOUN
gp-181	253	9	service	service	ADJ
gp-181	253	10	quality	quality	NOUN
gp-181	253	11	,	,	PUNCT
gp-181	253	12	the	the	PRON
gp-181	253	13	higher	high	ADJ
gp-181	253	14	the	the	DET
gp-181	253	15	loyalty	loyalty	NOUN
gp-181	253	16	of	of	ADP
gp-181	253	17	consumers	consumer	NOUN
gp-181	253	18	using	use	VERB
gp-181	253	19	the	the	DET
gp-181	253	20	gofood	gofood	NOUN
gp-181	253	21	application	application	NOUN
gp-181	253	22	,	,	PUNCT
gp-181	253	23	and	and	CCONJ
gp-181	253	24	the	the	DET
gp-181	253	25	more	more	ADV
gp-181	253	26	likely	likely	ADJ
gp-181	253	27	they	they	PRON
gp-181	253	28	are	be	AUX
gp-181	253	29	to	to	PART
gp-181	253	30	remain	remain	VERB
gp-181	253	31	loyal	loyal	ADJ
gp-181	253	32	.	.	PUNCT
gp-181	254	1	this	this	DET
gp-181	254	2	finding	finding	NOUN
gp-181	254	3	is	be	AUX
gp-181	254	4	consistent	consistent	ADJ
gp-181	254	5	with	with	ADP
gp-181	254	6	previous	previous	ADJ
gp-181	254	7	research	research	NOUN
gp-181	254	8	conducted	conduct	VERB
gp-181	254	9	by	by	ADP
gp-181	254	10	ashiq	ashiq	PROPN
gp-181	254	11	et	et	PROPN
gp-181	254	12	al	al	PROPN
gp-181	254	13	.	.	PUNCT
gp-181	255	1	(	(	PUNCT
gp-181	255	2	2024)which	2024)which	NUM
gp-181	255	3	states	state	VERB
gp-181	255	4	that	that	SCONJ
gp-181	255	5	electronic	electronic	ADJ
gp-181	255	6	service	service	NOUN
gp-181	255	7	quality	quality	NOUN
gp-181	255	8	has	have	VERB
gp-181	255	9	a	a	DET
gp-181	255	10	positive	positive	ADJ
gp-181	255	11	relationship	relationship	NOUN
gp-181	255	12	with	with	ADP
gp-181	255	13	customer	customer	NOUN
gp-181	255	14	loyalty	loyalty	NOUN
gp-181	255	15	.	.	PUNCT
gp-181	256	1	the	the	DET
gp-181	256	2	ease	ease	NOUN
gp-181	256	3	and	and	CCONJ
gp-181	256	4	speed	speed	NOUN
gp-181	256	5	of	of	ADP
gp-181	256	6	online	online	ADJ
gp-181	256	7	shopping	shopping	NOUN
gp-181	256	8	increases	increase	NOUN
gp-181	256	9	customer	customer	NOUN
gp-181	256	10	satisfaction	satisfaction	NOUN
gp-181	256	11	which	which	PRON
gp-181	256	12	in	in	ADP
gp-181	256	13	turn	turn	NOUN
gp-181	256	14	encourages	encourage	VERB
gp-181	256	15	them	they	PRON
gp-181	256	16	to	to	PART
gp-181	256	17	make	make	VERB
gp-181	256	18	repeat	repeat	NOUN
gp-181	256	19	purchases	purchase	NOUN
gp-181	256	20	.	.	PUNCT
gp-181	257	1	various	various	ADJ
gp-181	257	2	studies	study	NOUN
gp-181	257	3	have	have	AUX
gp-181	257	4	proven	prove	VERB
gp-181	257	5	that	that	SCONJ
gp-181	257	6	e	e	NOUN
gp-181	257	7	-	-	NOUN
gp-181	257	8	service	service	ADJ
gp-181	257	9	quality	quality	NOUN
gp-181	257	10	directly	directly	ADV
gp-181	257	11	influences	influence	VERB
gp-181	257	12	e	e	NOUN
gp-181	257	13	-	-	NOUN
gp-181	257	14	loyalty	loyalty	NOUN
gp-181	257	15	in	in	ADP
gp-181	257	16	digital	digital	ADJ
gp-181	257	17	services	service	NOUN
gp-181	257	18	on	on	ADP
gp-181	257	19	the	the	DET
gp-181	257	20	gofood	gofood	NOUN
gp-181	257	21	online	online	ADJ
gp-181	257	22	food	food	NOUN
gp-181	257	23	ordering	ordering	NOUN
gp-181	257	24	platform	platform	NOUN
gp-181	257	25	.	.	PUNCT
gp-181	258	1	according	accord	VERB
gp-181	258	2	to	to	ADP
gp-181	258	3	previous	previous	ADJ
gp-181	258	4	research	research	NOUN
gp-181	258	5	,	,	PUNCT
gp-181	258	6	ashiq	ashiq	PROPN
gp-181	258	7	et	et	PROPN
gp-181	258	8	al	al	PROPN
gp-181	258	9	.	.	PUNCT
gp-181	259	1	(	(	PUNCT
gp-181	259	2	2024)state	2024)state	NUM
gp-181	259	3	that	that	PRON
gp-181	259	4	high	high	ADJ
gp-181	259	5	electronic	electronic	ADJ
gp-181	259	6	service	service	NOUN
gp-181	259	7	quality	quality	NOUN
gp-181	259	8	can	can	AUX
gp-181	259	9	increase	increase	VERB
gp-181	259	10	customer	customer	NOUN
gp-181	259	11	loyalty	loyalty	NOUN
gp-181	259	12	by	by	ADP
gp-181	259	13	providing	provide	VERB
gp-181	259	14	a	a	DET
gp-181	259	15	fast	fast	ADJ
gp-181	259	16	and	and	CCONJ
gp-181	259	17	easy	easy	ADJ
gp-181	259	18	online	online	ADJ
gp-181	259	19	shopping	shopping	NOUN
gp-181	259	20	experience	experience	NOUN
gp-181	259	21	.	.	PUNCT
gp-181	260	1	when	when	SCONJ
gp-181	260	2	customers	customer	NOUN
gp-181	260	3	can	can	AUX
gp-181	260	4	order	order	VERB
gp-181	260	5	food	food	NOUN
gp-181	260	6	practically	practically	ADV
gp-181	260	7	,	,	PUNCT
gp-181	260	8	get	get	VERB
gp-181	260	9	clear	clear	ADJ
gp-181	260	10	information	information	NOUN
gp-181	260	11	about	about	ADP
gp-181	260	12	the	the	DET
gp-181	260	13	order	order	NOUN
gp-181	260	14	,	,	PUNCT
gp-181	260	15	and	and	CCONJ
gp-181	260	16	enjoy	enjoy	VERB
gp-181	260	17	a	a	DET
gp-181	260	18	smooth	smooth	ADJ
gp-181	260	19	transaction	transaction	NOUN
gp-181	260	20	process	process	NOUN
gp-181	260	21	,	,	PUNCT
gp-181	260	22	they	they	PRON
gp-181	260	23	tend	tend	VERB
gp-181	260	24	to	to	PART
gp-181	260	25	feel	feel	VERB
gp-181	260	26	satisfied	satisfied	ADJ
gp-181	260	27	and	and	CCONJ
gp-181	260	28	are	be	AUX
gp-181	260	29	likely	likely	ADJ
gp-181	260	30	to	to	PART
gp-181	260	31	use	use	VERB
gp-181	260	32	the	the	DET
gp-181	260	33	service	service	NOUN
gp-181	260	34	again	again	ADV
gp-181	260	35	.	.	PUNCT
gp-181	261	1	gofood	gofood	NOUN
gp-181	261	2	customers	customer	NOUN
gp-181	261	3	who	who	PRON
gp-181	261	4	always	always	ADV
gp-181	261	5	get	get	VERB
gp-181	261	6	fast	fast	ADJ
gp-181	261	7	and	and	CCONJ
gp-181	261	8	accurate	accurate	ADJ
gp-181	261	9	service	service	NOUN
gp-181	261	10	when	when	SCONJ
gp-181	261	11	ordering	order	VERB
gp-181	261	12	food	food	NOUN
gp-181	261	13	are	be	AUX
gp-181	261	14	more	more	ADV
gp-181	261	15	likely	likely	ADJ
gp-181	261	16	to	to	PART
gp-181	261	17	use	use	VERB
gp-181	261	18	the	the	DET
gp-181	261	19	app	app	NOUN
gp-181	261	20	repeatedly	repeatedly	ADV
gp-181	261	21	than	than	SCONJ
gp-181	261	22	switch	switch	VERB
gp-181	261	23	to	to	ADP
gp-181	261	24	another	another	DET
gp-181	261	25	online	online	ADJ
gp-181	261	26	food	food	NOUN
gp-181	261	27	ordering	ordering	NOUN
gp-181	261	28	platform	platform	NOUN
gp-181	261	29	.	.	PUNCT
gp-181	262	1	overall	overall	ADJ
gp-181	262	2	,	,	PUNCT
gp-181	262	3	various	various	ADJ
gp-181	262	4	studies	study	NOUN
gp-181	262	5	have	have	AUX
gp-181	262	6	proven	prove	VERB
gp-181	262	7	that	that	SCONJ
gp-181	262	8	e	e	NOUN
gp-181	262	9	-	-	NOUN
gp-181	262	10	service	service	ADJ
gp-181	262	11	quality	quality	NOUN
gp-181	262	12	has	have	VERB
gp-181	262	13	a	a	DET
gp-181	262	14	direct	direct	ADJ
gp-181	262	15	influence	influence	NOUN
gp-181	262	16	on	on	ADP
gp-181	262	17	eloyalty	eloyalty	NOUN
gp-181	262	18	.	.	PUNCT
gp-181	263	1	in	in	ADP
gp-181	263	2	gofood	gofood	PROPN
gp-181	263	3	,	,	PUNCT
gp-181	263	4	service	service	NOUN
gp-181	263	5	quality	quality	NOUN
gp-181	263	6	,	,	PUNCT
gp-181	263	7	which	which	PRON
gp-181	263	8	includes	include	VERB
gp-181	263	9	speed	speed	NOUN
gp-181	263	10	,	,	PUNCT
gp-181	263	11	reliability	reliability	NOUN
gp-181	263	12	,	,	PUNCT
gp-181	263	13	personalization	personalization	NOUN
gp-181	263	14	,	,	PUNCT
gp-181	263	15	ease	ease	NOUN
gp-181	263	16	of	of	ADP
gp-181	263	17	use	use	NOUN
gp-181	263	18	,	,	PUNCT
gp-181	263	19	and	and	CCONJ
gp-181	263	20	service	service	NOUN
gp-181	263	21	responsiveness	responsiveness	NOUN
gp-181	263	22	,	,	PUNCT
gp-181	263	23	determines	determine	VERB
gp-181	263	24	whether	whether	SCONJ
gp-181	263	25	customers	customer	NOUN
gp-181	263	26	will	will	AUX
gp-181	263	27	remain	remain	VERB
gp-181	263	28	loyal	loyal	ADJ
gp-181	263	29	to	to	ADP
gp-181	263	30	this	this	DET
gp-181	263	31	application	application	NOUN
gp-181	263	32	or	or	CCONJ
gp-181	263	33	switch	switch	NOUN
gp-181	263	34	to	to	ADP
gp-181	263	35	another	another	DET
gp-181	263	36	platform	platform	NOUN
gp-181	263	37	.	.	PUNCT
gp-181	264	1	effect	effect	NOUN
gp-181	264	2	of	of	ADP
gp-181	264	3	e	e	NOUN
gp-181	264	4	-	-	NOUN
gp-181	264	5	trust	trust	NOUN
gp-181	264	6	on	on	ADP
gp-181	264	7	e	e	NOUN
gp-181	264	8	-	-	NOUN
gp-181	264	9	loyalty	loyalty	NOUN
gp-181	264	10	the	the	DET
gp-181	264	11	results	result	NOUN
gp-181	264	12	of	of	ADP
gp-181	264	13	the	the	DET
gp-181	264	14	hypothesis	hypothesis	NOUN
gp-181	264	15	testing	test	VERB
gp-181	264	16	the	the	DET
gp-181	264	17	relationship	relationship	NOUN
gp-181	264	18	between	between	ADP
gp-181	264	19	e	e	NOUN
gp-181	264	20	-	-	NOUN
gp-181	264	21	trust	trust	NOUN
gp-181	264	22	and	and	CCONJ
gp-181	264	23	e	e	NOUN
gp-181	264	24	-	-	NOUN
gp-181	264	25	loyalty	loyalty	NOUN
gp-181	264	26	show	show	NOUN
gp-181	264	27	that	that	SCONJ
gp-181	264	28	e	e	NOUN
gp-181	264	29	-	-	NOUN
gp-181	264	30	trust	trust	NOUN
gp-181	264	31	affects	affect	VERB
gp-181	264	32	e	e	NOUN
gp-181	264	33	-	-	NOUN
gp-181	264	34	loyalty	loyalty	NOUN
gp-181	264	35	.	.	PUNCT
gp-181	265	1	this	this	PRON
gp-181	265	2	means	mean	VERB
gp-181	265	3	that	that	SCONJ
gp-181	265	4	the	the	PRON
gp-181	265	5	higher	high	ADJ
gp-181	265	6	the	the	DET
gp-181	265	7	customer	customer	NOUN
gp-181	265	8	's	's	PART
gp-181	265	9	trust	trust	NOUN
gp-181	265	10	in	in	ADP
gp-181	265	11	the	the	DET
gp-181	265	12	gofood	gofood	NOUN
gp-181	265	13	application	application	NOUN
gp-181	265	14	,	,	PUNCT
gp-181	265	15	the	the	PRON
gp-181	265	16	greater	great	ADJ
gp-181	265	17	their	their	PRON
gp-181	265	18	loyalty	loyalty	NOUN
gp-181	265	19	to	to	ADP
gp-181	265	20	the	the	DET
gp-181	265	21	service	service	NOUN
gp-181	265	22	.	.	PUNCT
gp-181	266	1	the	the	DET
gp-181	266	2	result	result	NOUN
gp-181	266	3	is	be	AUX
gp-181	266	4	that	that	SCONJ
gp-181	266	5	the	the	PRON
gp-181	266	6	better	well	ADJ
gp-181	266	7	the	the	DET
gp-181	266	8	e	e	NOUN
gp-181	266	9	-	-	NOUN
gp-181	266	10	trust	trust	NOUN
gp-181	266	11	,	,	PUNCT
gp-181	266	12	the	the	PRON
gp-181	266	13	higher	high	ADJ
gp-181	266	14	the	the	DET
gp-181	266	15	level	level	NOUN
gp-181	266	16	of	of	ADP
gp-181	266	17	loyalty	loyalty	NOUN
gp-181	266	18	.	.	PUNCT
gp-181	267	1	the	the	DET
gp-181	267	2	results	result	NOUN
gp-181	267	3	are	be	AUX
gp-181	267	4	consistent	consistent	ADJ
gp-181	267	5	with	with	ADP
gp-181	267	6	the	the	DET
gp-181	267	7	research	research	NOUN
gp-181	267	8	of	of	ADP
gp-181	267	9	ashiq	ashiq	PROPN
gp-181	267	10	et	et	PROPN
gp-181	267	11	al	al	PROPN
gp-181	267	12	.	.	PROPN
gp-181	268	1	(	(	PUNCT
gp-181	268	2	2024	2024	NUM
gp-181	268	3	)	)	PUNCT
gp-181	268	4	,	,	PUNCT
gp-181	268	5	which	which	PRON
gp-181	268	6	revealed	reveal	VERB
gp-181	268	7	that	that	SCONJ
gp-181	268	8	customer	customer	NOUN
gp-181	268	9	trust	trust	NOUN
gp-181	268	10	in	in	ADP
gp-181	268	11	a	a	DET
gp-181	268	12	digital	digital	ADJ
gp-181	268	13	platform	platform	NOUN
gp-181	268	14	,	,	PUNCT
gp-181	268	15	especially	especially	ADV
gp-181	268	16	in	in	ADP
gp-181	268	17	personal	personal	ADJ
gp-181	268	18	information	information	NOUN
gp-181	268	19	security	security	NOUN
gp-181	268	20	and	and	CCONJ
gp-181	268	21	payment	payment	NOUN
gp-181	268	22	system	system	NOUN
gp-181	268	23	reliability	reliability	NOUN
gp-181	268	24	,	,	PUNCT
gp-181	268	25	plays	play	VERB
gp-181	268	26	an	an	DET
gp-181	268	27	important	important	ADJ
gp-181	268	28	role	role	NOUN
gp-181	268	29	in	in	ADP
gp-181	268	30	building	building	NOUN
gp-181	268	31	loyalty	loyalty	NOUN
gp-181	268	32	.	.	PUNCT
gp-181	269	1	at	at	ADP
gp-181	269	2	gofood	gofood	NOUN
gp-181	269	3	,	,	PUNCT
gp-181	269	4	customers	customer	NOUN
gp-181	269	5	feel	feel	VERB
gp-181	269	6	confident	confident	ADJ
gp-181	269	7	that	that	SCONJ
gp-181	269	8	their	their	PRON
gp-181	269	9	data	datum	NOUN
gp-181	269	10	is	be	AUX
gp-181	269	11	protected	protect	VERB
gp-181	269	12	and	and	CCONJ
gp-181	269	13	payment	payment	NOUN
gp-181	269	14	transactions	transaction	NOUN
gp-181	269	15	take	take	VERB
gp-181	269	16	place	place	NOUN
gp-181	269	17	safely	safely	ADV
gp-181	269	18	;	;	PUNCT
gp-181	269	19	they	they	PRON
gp-181	269	20	will	will	AUX
gp-181	269	21	be	be	AUX
gp-181	269	22	more	more	ADV
gp-181	269	23	comfortable	comfortable	ADJ
gp-181	269	24	and	and	CCONJ
gp-181	269	25	tend	tend	VERB
gp-181	269	26	to	to	PART
gp-181	269	27	continue	continue	VERB
gp-181	269	28	using	use	VERB
gp-181	269	29	this	this	DET
gp-181	269	30	application	application	NOUN
gp-181	269	31	.	.	PUNCT
gp-181	270	1	thus	thus	ADV
gp-181	270	2	,	,	PUNCT
gp-181	270	3	the	the	DET
gp-181	270	4	stronger	strong	ADJ
gp-181	270	5	customers	customer	NOUN
gp-181	270	6	'	'	PART
gp-181	270	7	trust	trust	NOUN
gp-181	270	8	in	in	ADP
gp-181	270	9	the	the	DET
gp-181	270	10	security	security	NOUN
gp-181	270	11	and	and	CCONJ
gp-181	270	12	transparency	transparency	NOUN
gp-181	270	13	of	of	ADP
gp-181	270	14	gofood	gofood	NOUN
gp-181	270	15	services	service	NOUN
gp-181	270	16	,	,	PUNCT
gp-181	270	17	the	the	PRON
gp-181	270	18	higher	high	ADJ
gp-181	270	19	the	the	DET
gp-181	270	20	level	level	NOUN
gp-181	270	21	of	of	ADP
gp-181	270	22	loyalty	loyalty	NOUN
gp-181	270	23	to	to	ADP
gp-181	270	24	the	the	DET
gp-181	270	25	platform	platform	NOUN
gp-181	270	26	.	.	PUNCT
gp-181	271	1	various	various	ADJ
gp-181	271	2	studies	study	NOUN
gp-181	271	3	have	have	AUX
gp-181	271	4	shown	show	VERB
gp-181	271	5	that	that	SCONJ
gp-181	271	6	e	e	NOUN
gp-181	271	7	-	-	NOUN
gp-181	271	8	trust	trust	NOUN
gp-181	271	9	is	be	AUX
gp-181	271	10	important	important	ADJ
gp-181	271	11	in	in	ADP
gp-181	271	12	increasing	increase	VERB
gp-181	271	13	e	e	NOUN
gp-181	271	14	-	-	NOUN
gp-181	271	15	loyalty	loyalty	NOUN
gp-181	271	16	,	,	PUNCT
gp-181	271	17	especially	especially	ADV
gp-181	271	18	in	in	ADP
gp-181	271	19	digital	digital	ADJ
gp-181	271	20	services	service	NOUN
gp-181	271	21	like	like	ADP
gp-181	271	22	gofood	gofood	PROPN
gp-181	271	23	.	.	PUNCT
gp-181	272	1	ashiq	ashiq	PROPN
gp-181	272	2	et	et	PROPN
gp-181	272	3	al	al	PROPN
gp-181	272	4	.	.	PUNCT
gp-181	273	1	(	(	PUNCT
gp-181	273	2	2024)found	2024)found	NUM
gp-181	273	3	that	that	DET
gp-181	273	4	customer	customer	NOUN
gp-181	273	5	trust	trust	NOUN
gp-181	273	6	in	in	ADP
gp-181	273	7	transaction	transaction	NOUN
gp-181	273	8	security	security	NOUN
gp-181	273	9	and	and	CCONJ
gp-181	273	10	personal	personal	ADJ
gp-181	273	11	data	datum	NOUN
gp-181	273	12	protection	protection	NOUN
gp-181	273	13	is	be	AUX
gp-181	273	14	a	a	DET
gp-181	273	15	major	major	ADJ
gp-181	273	16	factor	factor	NOUN
gp-181	273	17	in	in	ADP
gp-181	273	18	building	building	NOUN
gp-181	273	19	loyalty	loyalty	NOUN
gp-181	273	20	to	to	ADP
gp-181	273	21	the	the	DET
gp-181	273	22	platform	platform	NOUN
gp-181	273	23	.	.	PUNCT
gp-181	274	1	when	when	SCONJ
gp-181	274	2	customers	customer	NOUN
gp-181	274	3	believe	believe	VERB
gp-181	274	4	that	that	SCONJ
gp-181	274	5	their	their	PRON
gp-181	274	6	personal	personal	ADJ
gp-181	274	7	information	information	NOUN
gp-181	274	8	will	will	AUX
gp-181	274	9	not	not	PART
gp-181	274	10	be	be	AUX
gp-181	274	11	misused	misuse	VERB
gp-181	274	12	and	and	CCONJ
gp-181	274	13	the	the	DET
gp-181	274	14	payment	payment	NOUN
gp-181	274	15	system	system	NOUN
gp-181	274	16	is	be	AUX
gp-181	274	17	secure	secure	ADJ
gp-181	274	18	,	,	PUNCT
gp-181	274	19	they	they	PRON
gp-181	274	20	are	be	AUX
gp-181	274	21	more	more	ADV
gp-181	274	22	likely	likely	ADJ
gp-181	274	23	to	to	PART
gp-181	274	24	continue	continue	VERB
gp-181	274	25	using	use	VERB
gp-181	274	26	the	the	DET
gp-181	274	27	service	service	NOUN
gp-181	274	28	.	.	PUNCT
gp-181	275	1	for	for	ADP
gp-181	275	2	example	example	NOUN
gp-181	275	3	,	,	PUNCT
gp-181	275	4	a	a	DET
gp-181	275	5	gofood	gofood	NOUN
gp-181	275	6	customer	customer	NOUN
gp-181	275	7	who	who	PRON
gp-181	275	8	frequently	frequently	ADV
gp-181	275	9	apdariza	apdariza	VERB
gp-181	275	10	alfrida	alfrida	PROPN
gp-181	275	11	yumarnis	yumarnis	PROPN
gp-181	275	12	,	,	PUNCT
gp-181	275	13	mohamad	mohamad	PROPN
gp-181	275	14	irhas	irhas	PROPN
gp-181	275	15	effendi	effendi	PROPN
gp-181	275	16	,	,	PUNCT
gp-181	275	17	widhy	widhy	PROPN
gp-181	275	18	tri	tri	PROPN
gp-181	275	19	astuti	astuti	NOUN
gp-181	275	20	197	197	NUM
gp-181	275	21	makes	make	VERB
gp-181	275	22	online	online	ADJ
gp-181	275	23	transactions	transaction	NOUN
gp-181	275	24	using	use	VERB
gp-181	275	25	an	an	DET
gp-181	275	26	e	e	NOUN
gp-181	275	27	-	-	NOUN
gp-181	275	28	wallet	wallet	NOUN
gp-181	275	29	or	or	CCONJ
gp-181	275	30	credit	credit	NOUN
gp-181	275	31	card	card	NOUN
gp-181	275	32	will	will	AUX
gp-181	275	33	remain	remain	VERB
gp-181	275	34	loyal	loyal	ADJ
gp-181	275	35	to	to	ADP
gp-181	275	36	the	the	DET
gp-181	275	37	app	app	NOUN
gp-181	275	38	if	if	SCONJ
gp-181	275	39	they	they	PRON
gp-181	275	40	feel	feel	VERB
gp-181	275	41	the	the	DET
gp-181	275	42	payment	payment	NOUN
gp-181	275	43	process	process	NOUN
gp-181	275	44	is	be	AUX
gp-181	275	45	secure	secure	ADJ
gp-181	275	46	.	.	PUNCT
gp-181	276	1	there	there	PRON
gp-181	276	2	is	be	VERB
gp-181	276	3	no	no	DET
gp-181	276	4	risk	risk	NOUN
gp-181	276	5	of	of	ADP
gp-181	276	6	data	datum	NOUN
gp-181	276	7	leakage	leakage	NOUN
gp-181	276	8	.	.	PUNCT
gp-181	277	1	it	it	PRON
gp-181	277	2	can	can	AUX
gp-181	277	3	be	be	AUX
gp-181	277	4	concluded	conclude	VERB
gp-181	277	5	that	that	SCONJ
gp-181	277	6	e	e	NOUN
gp-181	277	7	-	-	NOUN
gp-181	277	8	trust	trust	NOUN
gp-181	277	9	plays	play	VERB
gp-181	277	10	an	an	DET
gp-181	277	11	important	important	ADJ
gp-181	277	12	role	role	NOUN
gp-181	277	13	in	in	ADP
gp-181	277	14	shaping	shape	VERB
gp-181	277	15	e	e	NOUN
gp-181	277	16	-	-	NOUN
gp-181	277	17	loyalty	loyalty	NOUN
gp-181	277	18	,	,	PUNCT
gp-181	277	19	with	with	ADP
gp-181	277	20	factors	factor	NOUN
gp-181	277	21	such	such	ADJ
gp-181	277	22	as	as	ADP
gp-181	277	23	transaction	transaction	NOUN
gp-181	277	24	security	security	NOUN
gp-181	277	25	,	,	PUNCT
gp-181	277	26	service	service	NOUN
gp-181	277	27	transparency	transparency	NOUN
gp-181	277	28	,	,	PUNCT
gp-181	277	29	customer	customer	NOUN
gp-181	277	30	satisfaction	satisfaction	NOUN
gp-181	277	31	,	,	PUNCT
gp-181	277	32	responsive	responsive	ADJ
gp-181	277	33	communication	communication	NOUN
gp-181	277	34	,	,	PUNCT
gp-181	277	35	and	and	CCONJ
gp-181	277	36	consistent	consistent	ADJ
gp-181	277	37	positive	positive	ADJ
gp-181	277	38	experiences	experience	NOUN
gp-181	277	39	as	as	ADP
gp-181	277	40	key	key	ADJ
gp-181	277	41	elements	element	NOUN
gp-181	277	42	in	in	ADP
gp-181	277	43	building	build	VERB
gp-181	277	44	customer	customer	NOUN
gp-181	277	45	trust	trust	NOUN
gp-181	277	46	in	in	ADP
gp-181	277	47	gofood	gofood	PROPN
gp-181	277	48	.	.	PUNCT
gp-181	278	1	therefore	therefore	ADV
gp-181	278	2	,	,	PUNCT
gp-181	278	3	to	to	PART
gp-181	278	4	maintain	maintain	VERB
gp-181	278	5	user	user	NOUN
gp-181	278	6	loyalty	loyalty	NOUN
gp-181	278	7	,	,	PUNCT
gp-181	278	8	platforms	platform	NOUN
gp-181	278	9	such	such	ADJ
gp-181	278	10	as	as	ADP
gp-181	278	11	gofood	gofood	NOUN
gp-181	278	12	must	must	AUX
gp-181	278	13	continue	continue	VERB
gp-181	278	14	improving	improve	VERB
gp-181	278	15	their	their	PRON
gp-181	278	16	services	service	NOUN
gp-181	278	17	'	'	PART
gp-181	278	18	reliability	reliability	NOUN
gp-181	278	19	and	and	CCONJ
gp-181	278	20	maintaining	maintain	VERB
gp-181	278	21	customer	customer	NOUN
gp-181	278	22	trust	trust	NOUN
gp-181	278	23	through	through	ADP
gp-181	278	24	innovation	innovation	NOUN
gp-181	278	25	and	and	CCONJ
gp-181	278	26	responsive	responsive	ADJ
gp-181	278	27	services	service	NOUN
gp-181	278	28	.	.	PUNCT
gp-181	279	1	however	however	ADV
gp-181	279	2	,	,	PUNCT
gp-181	279	3	from	from	ADP
gp-181	279	4	the	the	DET
gp-181	279	5	results	result	NOUN
gp-181	279	6	of	of	ADP
gp-181	279	7	the	the	DET
gp-181	279	8	analysis	analysis	NOUN
gp-181	279	9	,	,	PUNCT
gp-181	279	10	e	e	NOUN
gp-181	279	11	-	-	NOUN
gp-181	279	12	trust	trust	NOUN
gp-181	279	13	in	in	ADP
gp-181	279	14	the	the	DET
gp-181	279	15	predictability	predictability	NOUN
gp-181	279	16	indicator	indicator	NOUN
gp-181	279	17	has	have	VERB
gp-181	279	18	a	a	DET
gp-181	279	19	fairly	fairly	ADV
gp-181	279	20	high	high	ADJ
gp-181	279	21	value	value	NOUN
gp-181	279	22	,	,	PUNCT
gp-181	279	23	and	and	CCONJ
gp-181	279	24	this	this	PRON
gp-181	279	25	is	be	AUX
gp-181	279	26	due	due	ADJ
gp-181	279	27	to	to	ADP
gp-181	279	28	consumers	consumer	NOUN
gp-181	279	29	moving	move	VERB
gp-181	279	30	to	to	ADP
gp-181	279	31	other	other	ADJ
gp-181	279	32	platforms	platform	NOUN
gp-181	279	33	because	because	SCONJ
gp-181	279	34	they	they	PRON
gp-181	279	35	compare	compare	VERB
gp-181	279	36	prices	price	NOUN
gp-181	279	37	from	from	ADP
gp-181	279	38	each	each	DET
gp-181	279	39	platform	platform	NOUN
gp-181	279	40	.	.	PUNCT
gp-181	280	1	effect	effect	NOUN
gp-181	280	2	of	of	ADP
gp-181	280	3	e	e	NOUN
gp-181	280	4	-	-	NOUN
gp-181	280	5	service	service	ADJ
gp-181	280	6	quality	quality	NOUN
gp-181	280	7	on	on	ADP
gp-181	280	8	e	e	NOUN
gp-181	280	9	-	-	NOUN
gp-181	280	10	satisfaction	satisfaction	VERB
gp-181	280	11	the	the	DET
gp-181	280	12	results	result	NOUN
gp-181	280	13	of	of	ADP
gp-181	280	14	hypothesis	hypothesis	NOUN
gp-181	280	15	testing	testing	NOUN
gp-181	280	16	show	show	VERB
gp-181	280	17	that	that	SCONJ
gp-181	280	18	e	e	NOUN
gp-181	280	19	-	-	ADJ
gp-181	280	20	service	service	ADJ
gp-181	280	21	quality	quality	NOUN
gp-181	280	22	influences	influence	NOUN
gp-181	280	23	e	e	NOUN
gp-181	280	24	-	-	NOUN
gp-181	280	25	satisfaction	satisfaction	NOUN
gp-181	280	26	.	.	PUNCT
gp-181	281	1	this	this	PRON
gp-181	281	2	means	mean	VERB
gp-181	281	3	that	that	SCONJ
gp-181	281	4	the	the	PRON
gp-181	281	5	higher	high	ADJ
gp-181	281	6	the	the	DET
gp-181	281	7	quality	quality	NOUN
gp-181	281	8	of	of	ADP
gp-181	281	9	service	service	NOUN
gp-181	281	10	customers	customer	NOUN
gp-181	281	11	feel	feel	VERB
gp-181	281	12	when	when	SCONJ
gp-181	281	13	using	use	VERB
gp-181	281	14	the	the	DET
gp-181	281	15	gofood	gofood	NOUN
gp-181	281	16	application	application	NOUN
gp-181	281	17	,	,	PUNCT
gp-181	281	18	the	the	PRON
gp-181	281	19	greater	great	ADJ
gp-181	281	20	their	their	PRON
gp-181	281	21	satisfaction	satisfaction	NOUN
gp-181	281	22	with	with	ADP
gp-181	281	23	the	the	DET
gp-181	281	24	platform	platform	NOUN
gp-181	281	25	.	.	PUNCT
gp-181	282	1	so	so	ADV
gp-181	282	2	,	,	PUNCT
gp-181	282	3	the	the	PRON
gp-181	282	4	better	well	ADJ
gp-181	282	5	the	the	DET
gp-181	282	6	e	e	NOUN
gp-181	282	7	-	-	NOUN
gp-181	282	8	service	service	ADJ
gp-181	282	9	quality	quality	NOUN
gp-181	282	10	,	,	PUNCT
gp-181	282	11	the	the	PRON
gp-181	282	12	higher	high	ADJ
gp-181	282	13	the	the	DET
gp-181	282	14	e	e	NOUN
gp-181	282	15	-	-	NOUN
gp-181	282	16	satisfaction	satisfaction	NOUN
gp-181	282	17	.	.	PUNCT
gp-181	283	1	this	this	DET
gp-181	283	2	finding	finding	NOUN
gp-181	283	3	aligns	align	VERB
gp-181	283	4	with	with	ADP
gp-181	283	5	research	research	NOUN
gp-181	283	6	conducted	conduct	VERB
gp-181	283	7	by	by	ADP
gp-181	283	8	ashiq	ashiq	PROPN
gp-181	283	9	et	et	PROPN
gp-181	283	10	al	al	PROPN
gp-181	283	11	.	.	PROPN
gp-181	284	1	(	(	PUNCT
gp-181	284	2	2024	2024	NUM
gp-181	284	3	)	)	PUNCT
gp-181	284	4	,	,	PUNCT
gp-181	284	5	who	who	PRON
gp-181	284	6	found	find	VERB
gp-181	284	7	that	that	SCONJ
gp-181	284	8	the	the	PRON
gp-181	284	9	faster	fast	ADJ
gp-181	284	10	and	and	CCONJ
gp-181	284	11	more	more	ADV
gp-181	284	12	accurate	accurate	ADJ
gp-181	284	13	the	the	DET
gp-181	284	14	service	service	NOUN
gp-181	284	15	provided	provide	VERB
gp-181	284	16	by	by	ADP
gp-181	284	17	a	a	DET
gp-181	284	18	digital	digital	ADJ
gp-181	284	19	platform	platform	NOUN
gp-181	284	20	,	,	PUNCT
gp-181	284	21	the	the	DET
gp-181	284	22	more	more	ADV
gp-181	284	23	satisfied	satisfied	ADJ
gp-181	284	24	customers	customer	NOUN
gp-181	284	25	are	be	AUX
gp-181	284	26	with	with	ADP
gp-181	284	27	it	it	PRON
gp-181	284	28	.	.	PUNCT
gp-181	285	1	in	in	ADP
gp-181	285	2	the	the	DET
gp-181	285	3	context	context	NOUN
gp-181	285	4	of	of	ADP
gp-181	285	5	gofood	gofood	NOUN
gp-181	285	6	,	,	PUNCT
gp-181	285	7	customers	customer	NOUN
gp-181	285	8	who	who	PRON
gp-181	285	9	receive	receive	VERB
gp-181	285	10	orders	order	NOUN
gp-181	285	11	on	on	ADP
gp-181	285	12	time	time	NOUN
gp-181	285	13	with	with	ADP
gp-181	285	14	appropriate	appropriate	ADJ
gp-181	285	15	food	food	NOUN
gp-181	285	16	quality	quality	NOUN
gp-181	285	17	will	will	AUX
gp-181	285	18	feel	feel	VERB
gp-181	285	19	satisfied	satisfied	ADJ
gp-181	285	20	and	and	CCONJ
gp-181	285	21	will	will	AUX
gp-181	285	22	use	use	VERB
gp-181	285	23	this	this	DET
gp-181	285	24	application	application	NOUN
gp-181	285	25	again	again	ADV
gp-181	285	26	.	.	PUNCT
gp-181	286	1	then	then	ADV
gp-181	286	2	nour	nour	PROPN
gp-181	286	3	qatawneh	qatawneh	PROPN
gp-181	286	4	et	et	PROPN
gp-181	286	5	al	al	PROPN
gp-181	286	6	.	.	PROPN
gp-181	287	1	(	(	PUNCT
gp-181	287	2	2024	2024	NUM
gp-181	287	3	)	)	PUNCT
gp-181	287	4	emphasize	emphasize	VERB
gp-181	287	5	that	that	SCONJ
gp-181	287	6	the	the	DET
gp-181	287	7	convenience	convenience	NOUN
gp-181	287	8	and	and	CCONJ
gp-181	287	9	clarity	clarity	NOUN
gp-181	287	10	of	of	ADP
gp-181	287	11	information	information	NOUN
gp-181	287	12	in	in	ADP
gp-181	287	13	the	the	DET
gp-181	287	14	application	application	NOUN
gp-181	287	15	increase	increase	NOUN
gp-181	287	16	user	user	NOUN
gp-181	287	17	satisfaction	satisfaction	NOUN
gp-181	287	18	.	.	PUNCT
gp-181	288	1	at	at	ADP
gp-181	288	2	gofood	gofood	NOUN
gp-181	288	3	,	,	PUNCT
gp-181	288	4	the	the	DET
gp-181	288	5	real	real	ADJ
gp-181	288	6	-	-	PUNCT
gp-181	288	7	time	time	NOUN
gp-181	288	8	order	order	NOUN
gp-181	288	9	tracking	track	VERB
gp-181	288	10	feature	feature	NOUN
gp-181	288	11	and	and	CCONJ
gp-181	288	12	accurate	accurate	ADJ
gp-181	288	13	estimated	estimate	VERB
gp-181	288	14	delivery	delivery	NOUN
gp-181	288	15	time	time	NOUN
gp-181	288	16	help	help	VERB
gp-181	288	17	customers	customer	NOUN
gp-181	288	18	feel	feel	VERB
gp-181	288	19	calmer	calm	ADJ
gp-181	288	20	because	because	SCONJ
gp-181	288	21	they	they	PRON
gp-181	288	22	know	know	VERB
gp-181	288	23	when	when	SCONJ
gp-181	288	24	their	their	PRON
gp-181	288	25	orders	order	NOUN
gp-181	288	26	will	will	AUX
gp-181	288	27	arrive	arrive	VERB
gp-181	288	28	.	.	PUNCT
gp-181	289	1	meanwhile	meanwhile	ADV
gp-181	289	2	,	,	PUNCT
gp-181	289	3	alnaim	alnaim	PROPN
gp-181	289	4	et	et	PROPN
gp-181	289	5	al	al	PROPN
gp-181	289	6	.	.	PROPN
gp-181	290	1	(	(	PUNCT
gp-181	290	2	2022	2022	NUM
gp-181	290	3	)	)	PUNCT
gp-181	290	4	research	research	NOUN
gp-181	290	5	explains	explain	VERB
gp-181	290	6	that	that	SCONJ
gp-181	290	7	system	system	NOUN
gp-181	290	8	reliability	reliability	NOUN
gp-181	290	9	in	in	ADP
gp-181	290	10	handling	handle	VERB
gp-181	290	11	transactions	transaction	NOUN
gp-181	290	12	and	and	CCONJ
gp-181	290	13	orders	order	NOUN
gp-181	290	14	also	also	ADV
gp-181	290	15	contributes	contribute	VERB
gp-181	290	16	to	to	ADP
gp-181	290	17	customer	customer	NOUN
gp-181	290	18	satisfaction	satisfaction	NOUN
gp-181	290	19	.	.	PUNCT
gp-181	291	1	for	for	ADP
gp-181	291	2	example	example	NOUN
gp-181	291	3	,	,	PUNCT
gp-181	291	4	gofood	gofood	NOUN
gp-181	291	5	customers	customer	NOUN
gp-181	291	6	who	who	PRON
gp-181	291	7	can	can	AUX
gp-181	291	8	make	make	VERB
gp-181	291	9	digital	digital	ADJ
gp-181	291	10	payments	payment	NOUN
gp-181	291	11	smoothly	smoothly	ADV
gp-181	291	12	without	without	ADP
gp-181	291	13	technical	technical	ADJ
gp-181	291	14	problems	problem	NOUN
gp-181	291	15	will	will	AUX
gp-181	291	16	feel	feel	VERB
gp-181	291	17	more	more	ADV
gp-181	291	18	comfortable	comfortable	ADJ
gp-181	291	19	and	and	CCONJ
gp-181	291	20	satisfied	satisfied	ADJ
gp-181	291	21	with	with	ADP
gp-181	291	22	transactions	transaction	NOUN
gp-181	291	23	.	.	PUNCT
gp-181	292	1	thus	thus	ADV
gp-181	292	2	,	,	PUNCT
gp-181	292	3	this	this	DET
gp-181	292	4	research	research	NOUN
gp-181	292	5	strengthens	strengthen	VERB
gp-181	292	6	previous	previous	ADJ
gp-181	292	7	findings	finding	NOUN
gp-181	292	8	that	that	SCONJ
gp-181	292	9	e	e	NOUN
gp-181	292	10	-	-	NOUN
gp-181	292	11	service	service	ADJ
gp-181	292	12	quality	quality	NOUN
gp-181	292	13	directly	directly	ADV
gp-181	292	14	influences	influence	VERB
gp-181	292	15	e	e	NOUN
gp-181	292	16	-	-	NOUN
gp-181	292	17	satisfaction	satisfaction	NOUN
gp-181	292	18	,	,	PUNCT
gp-181	292	19	where	where	SCONJ
gp-181	292	20	good	good	ADJ
gp-181	292	21	service	service	NOUN
gp-181	292	22	quality	quality	NOUN
gp-181	292	23	in	in	ADP
gp-181	292	24	a	a	DET
gp-181	292	25	digital	digital	ADJ
gp-181	292	26	platform	platform	NOUN
gp-181	292	27	will	will	AUX
gp-181	292	28	increase	increase	VERB
gp-181	292	29	customer	customer	NOUN
gp-181	292	30	satisfaction	satisfaction	NOUN
gp-181	292	31	and	and	CCONJ
gp-181	292	32	ultimately	ultimately	ADV
gp-181	292	33	encourage	encourage	VERB
gp-181	292	34	them	they	PRON
gp-181	292	35	to	to	PART
gp-181	292	36	continue	continue	VERB
gp-181	292	37	using	use	VERB
gp-181	292	38	the	the	DET
gp-181	292	39	service	service	NOUN
gp-181	292	40	.	.	PUNCT
gp-181	293	1	effect	effect	NOUN
gp-181	293	2	of	of	ADP
gp-181	293	3	e	e	NOUN
gp-181	293	4	-	-	NOUN
gp-181	293	5	trust	trust	NOUN
gp-181	293	6	on	on	ADP
gp-181	293	7	e	e	NOUN
gp-181	293	8	-	-	NOUN
gp-181	293	9	satisfaction	satisfaction	VERB
gp-181	293	10	the	the	DET
gp-181	293	11	results	result	NOUN
gp-181	293	12	of	of	ADP
gp-181	293	13	hypothesis	hypothesis	NOUN
gp-181	293	14	testing	testing	NOUN
gp-181	293	15	show	show	VERB
gp-181	293	16	that	that	SCONJ
gp-181	293	17	e	e	NOUN
gp-181	293	18	-	-	NOUN
gp-181	293	19	trust	trust	NOUN
gp-181	293	20	influences	influence	NOUN
gp-181	293	21	e	e	NOUN
gp-181	293	22	-	-	NOUN
gp-181	293	23	satisfaction	satisfaction	NOUN
gp-181	293	24	,	,	PUNCT
gp-181	293	25	which	which	PRON
gp-181	293	26	means	mean	VERB
gp-181	293	27	that	that	SCONJ
gp-181	293	28	the	the	PRON
gp-181	293	29	higher	high	ADJ
gp-181	293	30	the	the	DET
gp-181	293	31	customer	customer	NOUN
gp-181	293	32	's	's	PART
gp-181	293	33	trust	trust	NOUN
gp-181	293	34	in	in	ADP
gp-181	293	35	the	the	DET
gp-181	293	36	gofood	gofood	NOUN
gp-181	293	37	application	application	NOUN
gp-181	293	38	,	,	PUNCT
gp-181	293	39	the	the	PRON
gp-181	293	40	higher	high	ADJ
gp-181	293	41	their	their	PRON
gp-181	293	42	satisfaction	satisfaction	NOUN
gp-181	293	43	with	with	ADP
gp-181	293	44	the	the	DET
gp-181	293	45	service	service	NOUN
gp-181	293	46	.	.	PUNCT
gp-181	294	1	this	this	DET
gp-181	294	2	finding	finding	NOUN
gp-181	294	3	aligns	align	VERB
gp-181	294	4	with	with	ADP
gp-181	294	5	research	research	NOUN
gp-181	294	6	conducted	conduct	VERB
gp-181	294	7	by	by	ADP
gp-181	294	8	ashiq	ashiq	PROPN
gp-181	294	9	et	et	PROPN
gp-181	294	10	al	al	PROPN
gp-181	294	11	.	.	PROPN
gp-181	295	1	(	(	PUNCT
gp-181	295	2	2024	2024	NUM
gp-181	295	3	)	)	PUNCT
gp-181	295	4	,	,	PUNCT
gp-181	295	5	who	who	PRON
gp-181	295	6	found	find	VERB
gp-181	295	7	that	that	SCONJ
gp-181	295	8	personal	personal	ADJ
gp-181	295	9	data	datum	NOUN
gp-181	295	10	security	security	NOUN
gp-181	295	11	and	and	CCONJ
gp-181	295	12	a	a	DET
gp-181	295	13	trusted	trust	VERB
gp-181	295	14	payment	payment	NOUN
gp-181	295	15	system	system	NOUN
gp-181	295	16	increase	increase	VERB
gp-181	295	17	customer	customer	NOUN
gp-181	295	18	satisfaction	satisfaction	NOUN
gp-181	295	19	in	in	ADP
gp-181	295	20	using	use	VERB
gp-181	295	21	digital	digital	ADJ
gp-181	295	22	services	service	NOUN
gp-181	295	23	.	.	PUNCT
gp-181	296	1	in	in	ADP
gp-181	296	2	the	the	DET
gp-181	296	3	context	context	NOUN
gp-181	296	4	of	of	ADP
gp-181	296	5	gofood	gofood	NOUN
gp-181	296	6	,	,	PUNCT
gp-181	296	7	customers	customer	NOUN
gp-181	296	8	who	who	PRON
gp-181	296	9	feel	feel	VERB
gp-181	296	10	safe	safe	ADJ
gp-181	296	11	when	when	SCONJ
gp-181	296	12	storing	store	VERB
gp-181	296	13	credit	credit	NOUN
gp-181	296	14	card	card	NOUN
gp-181	296	15	information	information	NOUN
gp-181	296	16	or	or	CCONJ
gp-181	296	17	using	use	VERB
gp-181	296	18	digital	digital	ADJ
gp-181	296	19	payment	payment	NOUN
gp-181	296	20	methods	method	NOUN
gp-181	296	21	will	will	AUX
gp-181	296	22	be	be	AUX
gp-181	296	23	more	more	ADV
gp-181	296	24	satisfied	satisfied	ADJ
gp-181	296	25	and	and	CCONJ
gp-181	296	26	comfortable	comfortable	ADJ
gp-181	296	27	during	during	ADP
gp-181	296	28	transactions	transaction	NOUN
gp-181	296	29	.	.	PUNCT
gp-181	297	1	then	then	ADV
gp-181	297	2	,	,	PUNCT
gp-181	297	3	research	research	NOUN
gp-181	297	4	by	by	ADP
gp-181	297	5	nour	nour	PROPN
gp-181	297	6	qatawneh	qatawneh	PROPN
gp-181	297	7	et	et	PROPN
gp-181	297	8	al	al	PROPN
gp-181	297	9	.	.	PUNCT
gp-181	298	1	(	(	PUNCT
gp-181	298	2	2024)proves	2024)prove	NOUN
gp-181	298	3	that	that	DET
gp-181	298	4	trust	trust	NOUN
gp-181	298	5	in	in	ADP
gp-181	298	6	the	the	DET
gp-181	298	7	accuracy	accuracy	NOUN
gp-181	298	8	of	of	ADP
gp-181	298	9	information	information	NOUN
gp-181	298	10	and	and	CCONJ
gp-181	298	11	price	price	NOUN
gp-181	298	12	transparency	transparency	NOUN
gp-181	298	13	in	in	ADP
gp-181	298	14	the	the	DET
gp-181	298	15	application	application	NOUN
gp-181	298	16	greatly	greatly	ADV
gp-181	298	17	affects	affect	VERB
gp-181	298	18	customer	customer	NOUN
gp-181	298	19	satisfaction	satisfaction	NOUN
gp-181	298	20	.	.	PUNCT
gp-181	299	1	for	for	ADP
gp-181	299	2	example	example	NOUN
gp-181	299	3	,	,	PUNCT
gp-181	299	4	gofood	gofood	NOUN
gp-181	299	5	customers	customer	NOUN
gp-181	299	6	who	who	PRON
gp-181	299	7	always	always	ADV
gp-181	299	8	get	get	VERB
gp-181	299	9	the	the	DET
gp-181	299	10	price	price	NOUN
gp-181	299	11	that	that	PRON
gp-181	299	12	matches	match	VERB
gp-181	299	13	what	what	PRON
gp-181	299	14	is	be	AUX
gp-181	299	15	displayed	display	VERB
gp-181	299	16	in	in	ADP
gp-181	299	17	the	the	DET
gp-181	299	18	application	application	NOUN
gp-181	299	19	without	without	ADP
gp-181	299	20	hidden	hidden	ADJ
gp-181	299	21	costs	cost	NOUN
gp-181	299	22	will	will	AUX
gp-181	299	23	feel	feel	VERB
gp-181	299	24	more	more	ADJ
gp-181	299	25	trust	trust	NOUN
gp-181	299	26	and	and	CCONJ
gp-181	299	27	satisfaction	satisfaction	NOUN
gp-181	299	28	with	with	ADP
gp-181	299	29	the	the	DET
gp-181	299	30	service	service	NOUN
gp-181	299	31	.	.	PUNCT
gp-181	300	1	meanwhile	meanwhile	ADV
gp-181	300	2	,	,	PUNCT
gp-181	300	3	american	american	ADJ
gp-181	300	4	journal	journal	PROPN
gp-181	300	5	of	of	ADP
gp-181	300	6	economic	economic	ADJ
gp-181	300	7	and	and	CCONJ
gp-181	300	8	management	management	NOUN
gp-181	300	9	business	business	NOUN
gp-181	300	10	vol	vol	NOUN
gp-181	300	11	.	.	PROPN
gp-181	301	1	3	3	NUM
gp-181	301	2	no	no	NOUN
gp-181	301	3	.	.	NOUN
gp-181	301	4	2	2	NUM
gp-181	301	5	february	february	NOUN
gp-181	301	6	2025	2025	NUM
gp-181	301	7	198	198	NUM
gp-181	301	8	research	research	NOUN
gp-181	301	9	by	by	ADP
gp-181	301	10	alnaim	alnaim	PROPN
gp-181	301	11	et	et	PROPN
gp-181	301	12	al	al	PROPN
gp-181	301	13	.	.	PUNCT
gp-181	302	1	(	(	PUNCT
gp-181	302	2	2022)proves	2022)prove	NOUN
gp-181	302	3	that	that	SCONJ
gp-181	302	4	the	the	DET
gp-181	302	5	system	system	NOUN
gp-181	302	6	's	's	PART
gp-181	302	7	reliability	reliability	NOUN
gp-181	302	8	in	in	ADP
gp-181	302	9	handling	handle	VERB
gp-181	302	10	transactions	transaction	NOUN
gp-181	302	11	and	and	CCONJ
gp-181	302	12	ensuring	ensure	VERB
gp-181	302	13	orders	order	NOUN
gp-181	302	14	arrive	arrive	VERB
gp-181	302	15	correctly	correctly	ADV
gp-181	302	16	helps	help	VERB
gp-181	302	17	build	build	VERB
gp-181	302	18	customer	customer	NOUN
gp-181	302	19	satisfaction	satisfaction	NOUN
gp-181	302	20	.	.	PUNCT
gp-181	303	1	in	in	ADP
gp-181	303	2	the	the	DET
gp-181	303	3	case	case	NOUN
gp-181	303	4	of	of	ADP
gp-181	303	5	gofood	gofood	NOUN
gp-181	303	6	,	,	PUNCT
gp-181	303	7	customers	customer	NOUN
gp-181	303	8	who	who	PRON
gp-181	303	9	receive	receive	VERB
gp-181	303	10	orders	order	NOUN
gp-181	303	11	without	without	ADP
gp-181	303	12	technical	technical	ADJ
gp-181	303	13	problems	problem	NOUN
gp-181	303	14	,	,	PUNCT
gp-181	303	15	such	such	ADJ
gp-181	303	16	as	as	ADP
gp-181	303	17	application	application	NOUN
gp-181	303	18	glitches	glitch	NOUN
gp-181	303	19	or	or	CCONJ
gp-181	303	20	transaction	transaction	NOUN
gp-181	303	21	errors	error	NOUN
gp-181	303	22	,	,	PUNCT
gp-181	303	23	will	will	AUX
gp-181	303	24	feel	feel	VERB
gp-181	303	25	more	more	ADV
gp-181	303	26	satisfied	satisfied	ADJ
gp-181	303	27	and	and	CCONJ
gp-181	303	28	tend	tend	VERB
gp-181	303	29	to	to	PART
gp-181	303	30	use	use	VERB
gp-181	303	31	this	this	DET
gp-181	303	32	service	service	NOUN
gp-181	303	33	again	again	ADV
gp-181	303	34	.	.	PUNCT
gp-181	304	1	effect	effect	NOUN
gp-181	304	2	of	of	ADP
gp-181	304	3	e	e	NOUN
gp-181	304	4	-	-	NOUN
gp-181	304	5	satisfaction	satisfaction	NOUN
gp-181	304	6	on	on	ADP
gp-181	304	7	e	e	NOUN
gp-181	304	8	-	-	NOUN
gp-181	304	9	loyalty	loyalty	NOUN
gp-181	304	10	the	the	DET
gp-181	304	11	results	result	NOUN
gp-181	304	12	of	of	ADP
gp-181	304	13	hypothesis	hypothesis	NOUN
gp-181	304	14	testing	testing	NOUN
gp-181	304	15	show	show	VERB
gp-181	304	16	that	that	SCONJ
gp-181	304	17	e	e	NOUN
gp-181	304	18	-	-	NOUN
gp-181	304	19	satisfaction	satisfaction	NOUN
gp-181	304	20	directly	directly	ADV
gp-181	304	21	influences	influence	VERB
gp-181	304	22	e	e	NOUN
gp-181	304	23	-	-	NOUN
gp-181	304	24	loyalty	loyalty	NOUN
gp-181	304	25	,	,	PUNCT
gp-181	304	26	which	which	PRON
gp-181	304	27	means	mean	VERB
gp-181	304	28	that	that	SCONJ
gp-181	304	29	the	the	PRON
gp-181	304	30	higher	high	ADJ
gp-181	304	31	the	the	DET
gp-181	304	32	level	level	NOUN
gp-181	304	33	of	of	ADP
gp-181	304	34	customer	customer	NOUN
gp-181	304	35	satisfaction	satisfaction	NOUN
gp-181	304	36	in	in	ADP
gp-181	304	37	using	use	VERB
gp-181	304	38	the	the	DET
gp-181	304	39	gofood	gofood	NOUN
gp-181	304	40	application	application	NOUN
gp-181	304	41	,	,	PUNCT
gp-181	304	42	the	the	PRON
gp-181	304	43	more	more	ADV
gp-181	304	44	likely	likely	ADJ
gp-181	304	45	they	they	PRON
gp-181	304	46	are	be	AUX
gp-181	304	47	to	to	PART
gp-181	304	48	remain	remain	VERB
gp-181	304	49	loyal	loyal	ADJ
gp-181	304	50	and	and	CCONJ
gp-181	304	51	continue	continue	VERB
gp-181	304	52	using	use	VERB
gp-181	304	53	the	the	DET
gp-181	304	54	service	service	NOUN
gp-181	304	55	.	.	PUNCT
gp-181	305	1	this	this	DET
gp-181	305	2	finding	finding	NOUN
gp-181	305	3	is	be	AUX
gp-181	305	4	supported	support	VERB
gp-181	305	5	by	by	ADP
gp-181	305	6	research	research	NOUN
gp-181	305	7	by	by	ADP
gp-181	305	8	ashiq	ashiq	PROPN
gp-181	305	9	et	et	PROPN
gp-181	305	10	al	al	PROPN
gp-181	305	11	.	.	PROPN
gp-181	305	12	,	,	PUNCT
gp-181	305	13	nour	nour	PROPN
gp-181	305	14	qatawneh	qatawneh	PROPN
gp-181	305	15	et	et	PROPN
gp-181	305	16	al	al	PROPN
gp-181	305	17	.	.	PROPN
gp-181	305	18	,	,	PUNCT
gp-181	305	19	alnaim	alnaim	PROPN
gp-181	305	20	et	et	PROPN
gp-181	305	21	al	al	PROPN
gp-181	305	22	.	.	PROPN
gp-181	305	23	,	,	PUNCT
gp-181	305	24	and	and	CCONJ
gp-181	305	25	pratama	pratama	X
gp-181	305	26	et	et	PROPN
gp-181	305	27	al	al	PROPN
gp-181	305	28	.	.	PROPN
gp-181	306	1	(	(	PUNCT
gp-181	306	2	2022	2022	NUM
gp-181	306	3	;	;	PUNCT
gp-181	306	4	2024	2024	NUM
gp-181	306	5	;	;	PUNCT
gp-181	306	6	2024	2024	NUM
gp-181	306	7	;	;	PUNCT
gp-181	306	8	2024	2024	NUM
gp-181	306	9	)	)	PUNCT
gp-181	306	10	,	,	PUNCT
gp-181	306	11	which	which	PRON
gp-181	306	12	consistently	consistently	ADV
gp-181	306	13	confirmed	confirm	VERB
gp-181	306	14	that	that	SCONJ
gp-181	306	15	customer	customer	NOUN
gp-181	306	16	satisfaction	satisfaction	NOUN
gp-181	306	17	plays	play	VERB
gp-181	306	18	an	an	DET
gp-181	306	19	important	important	ADJ
gp-181	306	20	role	role	NOUN
gp-181	306	21	in	in	ADP
gp-181	306	22	building	building	NOUN
gp-181	306	23	loyalty	loyalty	NOUN
gp-181	306	24	to	to	ADP
gp-181	306	25	digital	digital	ADJ
gp-181	306	26	services	service	NOUN
gp-181	306	27	.	.	PUNCT
gp-181	307	1	research	research	NOUN
gp-181	307	2	by	by	ADP
gp-181	307	3	ashiq	ashiq	PROPN
gp-181	307	4	et	et	PROPN
gp-181	307	5	al	al	PROPN
gp-181	307	6	.	.	PUNCT
gp-181	308	1	(	(	PUNCT
gp-181	308	2	2024)shows	2024)show	NOUN
gp-181	308	3	that	that	SCONJ
gp-181	308	4	customers	customer	NOUN
gp-181	308	5	'	'	PART
gp-181	308	6	positive	positive	ADJ
gp-181	308	7	experiences	experience	NOUN
gp-181	308	8	in	in	ADP
gp-181	308	9	using	use	VERB
gp-181	308	10	electronic	electronic	ADJ
gp-181	308	11	services	service	NOUN
gp-181	308	12	can	can	AUX
gp-181	308	13	increase	increase	VERB
gp-181	308	14	their	their	PRON
gp-181	308	15	loyalty	loyalty	NOUN
gp-181	308	16	.	.	PUNCT
gp-181	309	1	in	in	ADP
gp-181	309	2	the	the	DET
gp-181	309	3	context	context	NOUN
gp-181	309	4	of	of	ADP
gp-181	309	5	gofood	gofood	NOUN
gp-181	309	6	,	,	PUNCT
gp-181	309	7	customers	customer	NOUN
gp-181	309	8	who	who	PRON
gp-181	309	9	get	get	VERB
gp-181	309	10	fast	fast	ADJ
gp-181	309	11	,	,	PUNCT
gp-181	309	12	accurate	accurate	ADJ
gp-181	309	13	,	,	PUNCT
gp-181	309	14	and	and	CCONJ
gp-181	309	15	satisfying	satisfy	VERB
gp-181	309	16	service	service	NOUN
gp-181	309	17	will	will	AUX
gp-181	309	18	be	be	AUX
gp-181	309	19	likelier	likeli	ADJ
gp-181	309	20	to	to	PART
gp-181	309	21	stick	stick	VERB
gp-181	309	22	with	with	ADP
gp-181	309	23	this	this	DET
gp-181	309	24	platform	platform	NOUN
gp-181	309	25	and	and	CCONJ
gp-181	309	26	not	not	PART
gp-181	309	27	switch	switch	VERB
gp-181	309	28	to	to	ADP
gp-181	309	29	competitors	competitor	NOUN
gp-181	309	30	.	.	PUNCT
gp-181	310	1	then	then	ADV
gp-181	310	2	,	,	PUNCT
gp-181	310	3	research	research	NOUN
gp-181	310	4	conducted	conduct	VERB
gp-181	310	5	by	by	ADP
gp-181	310	6	nour	nour	PROPN
gp-181	310	7	qatawneh	qatawneh	PROPN
gp-181	310	8	et	et	PROPN
gp-181	310	9	al	al	PROPN
gp-181	310	10	.	.	PROPN
gp-181	311	1	(	(	PUNCT
gp-181	311	2	2024	2024	NUM
gp-181	311	3	)	)	PUNCT
gp-181	311	4	found	find	VERB
gp-181	311	5	that	that	SCONJ
gp-181	311	6	customer	customer	NOUN
gp-181	311	7	satisfaction	satisfaction	NOUN
gp-181	311	8	directly	directly	ADV
gp-181	311	9	contributes	contribute	VERB
gp-181	311	10	to	to	ADP
gp-181	311	11	increased	increase	VERB
gp-181	311	12	loyalty	loyalty	NOUN
gp-181	311	13	by	by	ADP
gp-181	311	14	strengthening	strengthen	VERB
gp-181	311	15	the	the	DET
gp-181	311	16	emotional	emotional	ADJ
gp-181	311	17	connection	connection	NOUN
gp-181	311	18	between	between	ADP
gp-181	311	19	customers	customer	NOUN
gp-181	311	20	and	and	CCONJ
gp-181	311	21	platforms	platform	NOUN
gp-181	311	22	.	.	PUNCT
gp-181	312	1	for	for	ADP
gp-181	312	2	example	example	NOUN
gp-181	312	3	,	,	PUNCT
gp-181	312	4	gofood	gofood	NOUN
gp-181	312	5	customers	customer	NOUN
gp-181	312	6	who	who	PRON
gp-181	312	7	always	always	ADV
gp-181	312	8	receive	receive	VERB
gp-181	312	9	food	food	NOUN
gp-181	312	10	in	in	ADP
gp-181	312	11	good	good	ADJ
gp-181	312	12	condition	condition	NOUN
gp-181	312	13	,	,	PUNCT
gp-181	312	14	at	at	ADP
gp-181	312	15	the	the	DET
gp-181	312	16	right	right	ADJ
gp-181	312	17	price	price	NOUN
gp-181	312	18	,	,	PUNCT
gp-181	312	19	and	and	CCONJ
gp-181	312	20	with	with	ADP
gp-181	312	21	attractive	attractive	ADJ
gp-181	312	22	promos	promos	NOUN
gp-181	312	23	will	will	AUX
gp-181	312	24	be	be	AUX
gp-181	312	25	likelier	likeli	ADJ
gp-181	312	26	to	to	PART
gp-181	312	27	recommend	recommend	VERB
gp-181	312	28	this	this	DET
gp-181	312	29	application	application	NOUN
gp-181	312	30	to	to	ADP
gp-181	312	31	others	other	NOUN
gp-181	312	32	and	and	CCONJ
gp-181	312	33	continue	continue	VERB
gp-181	312	34	to	to	PART
gp-181	312	35	use	use	VERB
gp-181	312	36	it	it	PRON
gp-181	312	37	.	.	PUNCT
gp-181	313	1	meanwhile	meanwhile	ADV
gp-181	313	2	,	,	PUNCT
gp-181	313	3	alnaim	alnaim	PROPN
gp-181	313	4	et	et	PROPN
gp-181	313	5	al	al	PROPN
gp-181	313	6	.	.	PROPN
gp-181	314	1	(	(	PUNCT
gp-181	314	2	2022	2022	NUM
gp-181	314	3	)	)	PUNCT
gp-181	314	4	emphasize	emphasize	VERB
gp-181	314	5	emphasize	emphasize	NOUN
gp-181	314	6	emphasize	emphasize	NOUN
gp-181	314	7	emphasize	emphasize	VERB
gp-181	314	8	that	that	SCONJ
gp-181	314	9	customer	customer	NOUN
gp-181	314	10	satisfaction	satisfaction	NOUN
gp-181	314	11	is	be	AUX
gp-181	314	12	a	a	DET
gp-181	314	13	link	link	NOUN
gp-181	314	14	between	between	ADP
gp-181	314	15	service	service	NOUN
gp-181	314	16	quality	quality	NOUN
gp-181	314	17	and	and	CCONJ
gp-181	314	18	loyalty	loyalty	NOUN
gp-181	314	19	,	,	PUNCT
gp-181	314	20	where	where	SCONJ
gp-181	314	21	customers	customer	NOUN
gp-181	314	22	who	who	PRON
gp-181	314	23	are	be	AUX
gp-181	314	24	satisfied	satisfied	ADJ
gp-181	314	25	with	with	ADP
gp-181	314	26	app	app	PROPN
gp-181	314	27	features	feature	NOUN
gp-181	314	28	such	such	ADJ
gp-181	314	29	as	as	ADP
gp-181	314	30	real	real	ADJ
gp-181	314	31	-	-	PUNCT
gp-181	314	32	time	time	NOUN
gp-181	314	33	order	order	NOUN
gp-181	314	34	tracking	tracking	NOUN
gp-181	314	35	,	,	PUNCT
gp-181	314	36	transparent	transparent	ADJ
gp-181	314	37	restaurant	restaurant	NOUN
gp-181	314	38	reviews	review	NOUN
gp-181	314	39	,	,	PUNCT
gp-181	314	40	and	and	CCONJ
gp-181	314	41	quick	quick	ADJ
gp-181	314	42	response	response	NOUN
gp-181	314	43	to	to	ADP
gp-181	314	44	complaints	complaint	NOUN
gp-181	314	45	will	will	AUX
gp-181	314	46	be	be	AUX
gp-181	314	47	more	more	ADV
gp-181	314	48	loyal	loyal	ADJ
gp-181	314	49	to	to	ADP
gp-181	314	50	the	the	DET
gp-181	314	51	platform	platform	NOUN
gp-181	314	52	.	.	PUNCT
gp-181	315	1	the	the	DET
gp-181	315	2	mediating	mediate	VERB
gp-181	315	3	role	role	NOUN
gp-181	315	4	of	of	ADP
gp-181	315	5	e	e	NOUN
gp-181	315	6	-	-	NOUN
gp-181	315	7	satisfaction	satisfaction	NOUN
gp-181	315	8	on	on	ADP
gp-181	315	9	the	the	DET
gp-181	315	10	effect	effect	NOUN
gp-181	315	11	of	of	ADP
gp-181	315	12	e	e	NOUN
gp-181	315	13	-	-	NOUN
gp-181	315	14	service	service	ADJ
gp-181	315	15	quality	quality	NOUN
gp-181	315	16	on	on	ADP
gp-181	315	17	e	e	NOUN
gp-181	315	18	-	-	NOUN
gp-181	315	19	loyalty	loyalty	NOUN
gp-181	315	20	based	base	VERB
gp-181	315	21	on	on	ADP
gp-181	315	22	the	the	DET
gp-181	315	23	results	result	NOUN
gp-181	315	24	of	of	ADP
gp-181	315	25	hypothesis	hypothesis	NOUN
gp-181	315	26	testing	testing	NOUN
gp-181	315	27	show	show	VERB
gp-181	315	28	that	that	SCONJ
gp-181	315	29	e	e	NOUN
gp-181	315	30	-	-	NOUN
gp-181	315	31	satisfaction	satisfaction	NOUN
gp-181	315	32	plays	play	VERB
gp-181	315	33	a	a	DET
gp-181	315	34	mediating	mediate	VERB
gp-181	315	35	role	role	NOUN
gp-181	315	36	in	in	ADP
gp-181	315	37	the	the	DET
gp-181	315	38	relationship	relationship	NOUN
gp-181	315	39	between	between	ADP
gp-181	315	40	e	e	NOUN
gp-181	315	41	-	-	NOUN
gp-181	315	42	service	service	ADJ
gp-181	315	43	quality	quality	NOUN
gp-181	315	44	and	and	CCONJ
gp-181	315	45	e	e	NOUN
gp-181	315	46	-	-	NOUN
gp-181	315	47	loyalty	loyalty	NOUN
gp-181	315	48	.	.	PUNCT
gp-181	316	1	the	the	DET
gp-181	316	2	effect	effect	NOUN
gp-181	316	3	of	of	ADP
gp-181	316	4	e	e	NOUN
gp-181	316	5	-	-	NOUN
gp-181	316	6	service	service	ADJ
gp-181	316	7	quality	quality	NOUN
gp-181	316	8	on	on	ADP
gp-181	316	9	eloyalty	eloyalty	NOUN
gp-181	316	10	becomes	become	VERB
gp-181	316	11	stronger	strong	ADJ
gp-181	316	12	as	as	ADP
gp-181	316	13	e	e	NOUN
gp-181	316	14	-	-	NOUN
gp-181	316	15	satisfaction	satisfaction	NOUN
gp-181	316	16	increases	increase	NOUN
gp-181	316	17	,	,	PUNCT
gp-181	316	18	meaning	mean	VERB
gp-181	316	19	that	that	SCONJ
gp-181	316	20	the	the	PRON
gp-181	316	21	better	well	ADJ
gp-181	316	22	the	the	DET
gp-181	316	23	service	service	NOUN
gp-181	316	24	quality	quality	NOUN
gp-181	316	25	customers	customer	NOUN
gp-181	316	26	perceive	perceive	VERB
gp-181	316	27	,	,	PUNCT
gp-181	316	28	the	the	PRON
gp-181	316	29	higher	high	ADJ
gp-181	316	30	their	their	PRON
gp-181	316	31	level	level	NOUN
gp-181	316	32	of	of	ADP
gp-181	316	33	satisfaction	satisfaction	NOUN
gp-181	316	34	,	,	PUNCT
gp-181	316	35	which	which	PRON
gp-181	316	36	in	in	ADP
gp-181	316	37	turn	turn	NOUN
gp-181	316	38	increases	increase	VERB
gp-181	316	39	loyalty	loyalty	NOUN
gp-181	316	40	to	to	ADP
gp-181	316	41	the	the	DET
gp-181	316	42	platform	platform	NOUN
gp-181	316	43	.	.	PUNCT
gp-181	317	1	in	in	ADP
gp-181	317	2	other	other	ADJ
gp-181	317	3	words	word	NOUN
gp-181	317	4	,	,	PUNCT
gp-181	317	5	customer	customer	NOUN
gp-181	317	6	satisfaction	satisfaction	NOUN
gp-181	317	7	is	be	AUX
gp-181	317	8	a	a	DET
gp-181	317	9	link	link	NOUN
gp-181	317	10	between	between	ADP
gp-181	317	11	e	e	NOUN
gp-181	317	12	-	-	NOUN
gp-181	317	13	service	service	ADJ
gp-181	317	14	quality	quality	NOUN
gp-181	317	15	and	and	CCONJ
gp-181	317	16	customer	customer	NOUN
gp-181	317	17	loyalty	loyalty	NOUN
gp-181	317	18	,	,	PUNCT
gp-181	317	19	where	where	SCONJ
gp-181	317	20	a	a	DET
gp-181	317	21	positive	positive	ADJ
gp-181	317	22	experience	experience	NOUN
gp-181	317	23	in	in	ADP
gp-181	317	24	using	use	VERB
gp-181	317	25	gofood	gofood	NOUN
gp-181	317	26	services	service	NOUN
gp-181	317	27	will	will	AUX
gp-181	317	28	encourage	encourage	VERB
gp-181	317	29	customers	customer	NOUN
gp-181	317	30	to	to	PART
gp-181	317	31	continue	continue	VERB
gp-181	317	32	using	use	VERB
gp-181	317	33	the	the	DET
gp-181	317	34	app	app	NOUN
gp-181	317	35	and	and	CCONJ
gp-181	317	36	recommend	recommend	VERB
gp-181	317	37	it	it	PRON
gp-181	317	38	to	to	ADP
gp-181	317	39	others	other	NOUN
gp-181	317	40	.	.	PUNCT
gp-181	318	1	in	in	ADP
gp-181	318	2	the	the	DET
gp-181	318	3	research	research	NOUN
gp-181	318	4	,	,	PUNCT
gp-181	318	5	rachmawati	rachmawati	PROPN
gp-181	318	6	et	et	PROPN
gp-181	318	7	al	al	PROPN
gp-181	318	8	.	.	PROPN
gp-181	319	1	(	(	PUNCT
gp-181	319	2	2022)confirmed	2022)confirmed	NUM
gp-181	319	3	that	that	DET
gp-181	319	4	customer	customer	NOUN
gp-181	319	5	satisfaction	satisfaction	NOUN
gp-181	319	6	is	be	AUX
gp-181	319	7	a	a	DET
gp-181	319	8	mediator	mediator	NOUN
gp-181	319	9	between	between	ADP
gp-181	319	10	electronic	electronic	ADJ
gp-181	319	11	service	service	NOUN
gp-181	319	12	quality	quality	NOUN
gp-181	319	13	and	and	CCONJ
gp-181	319	14	customer	customer	NOUN
gp-181	319	15	loyalty	loyalty	NOUN
gp-181	319	16	.	.	PUNCT
gp-181	320	1	they	they	PRON
gp-181	320	2	found	find	VERB
gp-181	320	3	that	that	SCONJ
gp-181	320	4	when	when	SCONJ
gp-181	320	5	customers	customer	NOUN
gp-181	320	6	are	be	AUX
gp-181	320	7	satisfied	satisfied	ADJ
gp-181	320	8	with	with	ADP
gp-181	320	9	the	the	DET
gp-181	320	10	quality	quality	NOUN
gp-181	320	11	of	of	ADP
gp-181	320	12	service	service	NOUN
gp-181	320	13	provided	provide	VERB
gp-181	320	14	electronically	electronically	ADV
gp-181	320	15	,	,	PUNCT
gp-181	320	16	they	they	PRON
gp-181	320	17	tend	tend	VERB
gp-181	320	18	to	to	PART
gp-181	320	19	become	become	VERB
gp-181	320	20	more	more	ADV
gp-181	320	21	loyal	loyal	ADJ
gp-181	320	22	to	to	ADP
gp-181	320	23	the	the	DET
gp-181	320	24	service	service	NOUN
gp-181	320	25	.	.	PUNCT
gp-181	321	1	for	for	ADP
gp-181	321	2	example	example	NOUN
gp-181	321	3	,	,	PUNCT
gp-181	321	4	if	if	SCONJ
gp-181	321	5	gofood	gofood	NOUN
gp-181	321	6	ensures	ensure	VERB
gp-181	321	7	that	that	SCONJ
gp-181	321	8	the	the	DET
gp-181	321	9	ordering	ordering	NOUN
gp-181	321	10	process	process	NOUN
gp-181	321	11	runs	run	VERB
gp-181	321	12	smoothly	smoothly	ADV
gp-181	321	13	,	,	PUNCT
gp-181	321	14	provides	provide	VERB
gp-181	321	15	secure	secure	ADJ
gp-181	321	16	payment	payment	NOUN
gp-181	321	17	options	option	NOUN
gp-181	321	18	,	,	PUNCT
gp-181	321	19	and	and	CCONJ
gp-181	321	20	offers	offer	VERB
gp-181	321	21	responsive	responsive	ADJ
gp-181	321	22	customer	customer	NOUN
gp-181	321	23	service	service	NOUN
gp-181	321	24	,	,	PUNCT
gp-181	321	25	customers	customer	NOUN
gp-181	321	26	will	will	AUX
gp-181	321	27	feel	feel	VERB
gp-181	321	28	satisfied	satisfied	ADJ
gp-181	321	29	.	.	PUNCT
gp-181	322	1	this	this	DET
gp-181	322	2	satisfaction	satisfaction	NOUN
gp-181	322	3	will	will	AUX
gp-181	322	4	increase	increase	VERB
gp-181	322	5	their	their	PRON
gp-181	322	6	likelihood	likelihood	NOUN
gp-181	322	7	of	of	ADP
gp-181	322	8	staying	stay	VERB
gp-181	322	9	loyal	loyal	ADJ
gp-181	322	10	to	to	ADP
gp-181	322	11	gofood	gofood	NOUN
gp-181	322	12	versus	versus	ADP
gp-181	322	13	switching	switch	VERB
gp-181	322	14	to	to	ADP
gp-181	322	15	another	another	DET
gp-181	322	16	platform	platform	NOUN
gp-181	322	17	.	.	PUNCT
gp-181	323	1	apdariza	apdariza	PROPN
gp-181	323	2	alfrida	alfrida	PROPN
gp-181	323	3	yumarnis	yumarnis	PROPN
gp-181	323	4	,	,	PUNCT
gp-181	323	5	mohamad	mohamad	PROPN
gp-181	323	6	irhas	irhas	PROPN
gp-181	323	7	effendi	effendi	PROPN
gp-181	323	8	,	,	PUNCT
gp-181	323	9	widhy	widhy	PROPN
gp-181	323	10	tri	tri	PROPN
gp-181	323	11	astuti	astuti	PROPN
gp-181	323	12	199	199	NUM
gp-181	323	13	the	the	DET
gp-181	323	14	mediating	mediate	VERB
gp-181	323	15	role	role	NOUN
gp-181	323	16	of	of	ADP
gp-181	323	17	e	e	NOUN
gp-181	323	18	-	-	NOUN
gp-181	323	19	satisfaction	satisfaction	NOUN
gp-181	323	20	on	on	ADP
gp-181	323	21	the	the	DET
gp-181	323	22	effect	effect	NOUN
gp-181	323	23	of	of	ADP
gp-181	323	24	e	e	NOUN
gp-181	323	25	-	-	NOUN
gp-181	323	26	service	service	ADJ
gp-181	323	27	quality	quality	NOUN
gp-181	323	28	on	on	ADP
gp-181	323	29	e	e	NOUN
gp-181	323	30	-	-	NOUN
gp-181	323	31	loyalty	loyalty	NOUN
gp-181	323	32	hypothesis	hypothesis	NOUN
gp-181	323	33	testing	testing	NOUN
gp-181	323	34	results	result	NOUN
gp-181	323	35	show	show	VERB
gp-181	323	36	that	that	SCONJ
gp-181	323	37	e	e	NOUN
gp-181	323	38	-	-	NOUN
gp-181	323	39	satisfaction	satisfaction	NOUN
gp-181	323	40	has	have	VERB
gp-181	323	41	a	a	DET
gp-181	323	42	role	role	NOUN
gp-181	323	43	as	as	ADP
gp-181	323	44	a	a	DET
gp-181	323	45	mediator	mediator	NOUN
gp-181	323	46	in	in	ADP
gp-181	323	47	the	the	DET
gp-181	323	48	relationship	relationship	NOUN
gp-181	323	49	between	between	ADP
gp-181	323	50	e	e	NOUN
gp-181	323	51	-	-	NOUN
gp-181	323	52	trust	trust	NOUN
gp-181	323	53	and	and	CCONJ
gp-181	323	54	e	e	NOUN
gp-181	323	55	-	-	NOUN
gp-181	323	56	loyalty	loyalty	NOUN
gp-181	323	57	.	.	PUNCT
gp-181	324	1	the	the	DET
gp-181	324	2	effect	effect	NOUN
gp-181	324	3	of	of	ADP
gp-181	324	4	e	e	NOUN
gp-181	324	5	-	-	NOUN
gp-181	324	6	trust	trust	NOUN
gp-181	324	7	on	on	ADP
gp-181	324	8	e	e	NOUN
gp-181	324	9	-	-	NOUN
gp-181	324	10	loyalty	loyalty	NOUN
gp-181	324	11	is	be	AUX
gp-181	324	12	positive	positive	ADJ
gp-181	324	13	and	and	CCONJ
gp-181	324	14	significant	significant	ADJ
gp-181	324	15	,	,	PUNCT
gp-181	324	16	with	with	ADP
gp-181	324	17	e	e	NOUN
gp-181	324	18	-	-	NOUN
gp-181	324	19	satisfaction	satisfaction	NOUN
gp-181	324	20	strengthening	strengthen	VERB
gp-181	324	21	the	the	DET
gp-181	324	22	relationship	relationship	NOUN
gp-181	324	23	.	.	PUNCT
gp-181	325	1	this	this	PRON
gp-181	325	2	means	mean	VERB
gp-181	325	3	that	that	SCONJ
gp-181	325	4	when	when	SCONJ
gp-181	325	5	the	the	DET
gp-181	325	6	level	level	NOUN
gp-181	325	7	of	of	ADP
gp-181	325	8	customer	customer	NOUN
gp-181	325	9	trust	trust	NOUN
gp-181	325	10	in	in	ADP
gp-181	325	11	the	the	DET
gp-181	325	12	platform	platform	NOUN
gp-181	325	13	increases	increase	NOUN
gp-181	325	14	,	,	PUNCT
gp-181	325	15	this	this	PRON
gp-181	325	16	will	will	AUX
gp-181	325	17	impact	impact	VERB
gp-181	325	18	their	their	PRON
gp-181	325	19	satisfaction	satisfaction	NOUN
gp-181	325	20	,	,	PUNCT
gp-181	325	21	which	which	PRON
gp-181	325	22	encourages	encourage	VERB
gp-181	325	23	loyalty	loyalty	NOUN
gp-181	325	24	to	to	ADP
gp-181	325	25	the	the	DET
gp-181	325	26	platform	platform	NOUN
gp-181	325	27	.	.	PUNCT
gp-181	326	1	in	in	ADP
gp-181	326	2	a	a	DET
gp-181	326	3	sense	sense	NOUN
gp-181	326	4	,	,	PUNCT
gp-181	326	5	the	the	PRON
gp-181	326	6	higher	high	ADJ
gp-181	326	7	the	the	DET
gp-181	326	8	e	e	NOUN
gp-181	326	9	-	-	NOUN
gp-181	326	10	service	service	ADJ
gp-181	326	11	quality	quality	NOUN
gp-181	326	12	towards	towards	ADP
gp-181	326	13	e	e	NOUN
gp-181	326	14	-	-	NOUN
gp-181	326	15	loyalty	loyalty	NOUN
gp-181	326	16	,	,	PUNCT
gp-181	326	17	the	the	PRON
gp-181	326	18	higher	high	ADJ
gp-181	326	19	the	the	DET
gp-181	326	20	satisfaction	satisfaction	NOUN
gp-181	326	21	will	will	AUX
gp-181	326	22	be	be	AUX
gp-181	326	23	.	.	PUNCT
gp-181	327	1	previous	previous	ADJ
gp-181	327	2	research	research	NOUN
gp-181	327	3	by	by	ADP
gp-181	327	4	rachmawati	rachmawati	PROPN
gp-181	327	5	et	et	PROPN
gp-181	327	6	al	al	PROPN
gp-181	327	7	.	.	PROPN
gp-181	328	1	(	(	PUNCT
gp-181	328	2	2022	2022	NUM
gp-181	328	3	)	)	PUNCT
gp-181	328	4	also	also	ADV
gp-181	328	5	supports	support	VERB
gp-181	328	6	these	these	DET
gp-181	328	7	findings	finding	NOUN
gp-181	328	8	by	by	ADP
gp-181	328	9	emphasizing	emphasize	VERB
gp-181	328	10	that	that	DET
gp-181	328	11	transparency	transparency	NOUN
gp-181	328	12	and	and	CCONJ
gp-181	328	13	security	security	NOUN
gp-181	328	14	in	in	ADP
gp-181	328	15	digital	digital	ADJ
gp-181	328	16	services	service	NOUN
gp-181	328	17	increase	increase	VERB
gp-181	328	18	customer	customer	NOUN
gp-181	328	19	satisfaction	satisfaction	NOUN
gp-181	328	20	,	,	PUNCT
gp-181	328	21	which	which	PRON
gp-181	328	22	in	in	ADP
gp-181	328	23	turn	turn	NOUN
gp-181	328	24	impacts	impact	NOUN
gp-181	328	25	loyalty	loyalty	NOUN
gp-181	328	26	.	.	PUNCT
gp-181	329	1	suppose	suppose	VERB
gp-181	329	2	a	a	DET
gp-181	329	3	customer	customer	NOUN
gp-181	329	4	experiences	experience	VERB
gp-181	329	5	a	a	DET
gp-181	329	6	problem	problem	NOUN
gp-181	329	7	with	with	ADP
gp-181	329	8	an	an	DET
gp-181	329	9	order	order	NOUN
gp-181	329	10	and	and	CCONJ
gp-181	329	11	gets	get	VERB
gp-181	329	12	a	a	DET
gp-181	329	13	quick	quick	ADJ
gp-181	329	14	resolution	resolution	NOUN
gp-181	329	15	from	from	ADP
gp-181	329	16	gofood	gofood	NOUN
gp-181	329	17	's	's	PART
gp-181	329	18	customer	customer	NOUN
gp-181	329	19	service	service	NOUN
gp-181	329	20	.	.	PUNCT
gp-181	330	1	in	in	ADP
gp-181	330	2	that	that	DET
gp-181	330	3	case	case	NOUN
gp-181	330	4	,	,	PUNCT
gp-181	330	5	they	they	PRON
gp-181	330	6	will	will	AUX
gp-181	330	7	feel	feel	VERB
gp-181	330	8	more	more	ADJ
gp-181	330	9	trust	trust	NOUN
gp-181	330	10	in	in	ADP
gp-181	330	11	the	the	DET
gp-181	330	12	platform.the	platform.the	DET
gp-181	330	13	satisfaction	satisfaction	NOUN
gp-181	330	14	from	from	ADP
gp-181	330	15	this	this	DET
gp-181	330	16	positive	positive	ADJ
gp-181	330	17	experience	experience	NOUN
gp-181	330	18	increases	increase	VERB
gp-181	330	19	the	the	DET
gp-181	330	20	likelihood	likelihood	NOUN
gp-181	330	21	that	that	SCONJ
gp-181	330	22	customers	customer	NOUN
gp-181	330	23	will	will	AUX
gp-181	330	24	continue	continue	VERB
gp-181	330	25	to	to	PART
gp-181	330	26	use	use	VERB
gp-181	330	27	gofood	gofood	NOUN
gp-181	330	28	and	and	CCONJ
gp-181	330	29	recommend	recommend	VERB
gp-181	330	30	it	it	PRON
gp-181	330	31	to	to	ADP
gp-181	330	32	others	other	NOUN
gp-181	330	33	.	.	PUNCT
gp-181	331	1	thus	thus	ADV
gp-181	331	2	,	,	PUNCT
gp-181	331	3	it	it	PRON
gp-181	331	4	can	can	AUX
gp-181	331	5	be	be	AUX
gp-181	331	6	concluded	conclude	VERB
gp-181	331	7	that	that	SCONJ
gp-181	331	8	e	e	NOUN
gp-181	331	9	-	-	NOUN
gp-181	331	10	satisfaction	satisfaction	NOUN
gp-181	331	11	acts	act	VERB
gp-181	331	12	as	as	ADP
gp-181	331	13	a	a	DET
gp-181	331	14	mediator	mediator	NOUN
gp-181	331	15	between	between	ADP
gp-181	331	16	e	e	NOUN
gp-181	331	17	-	-	NOUN
gp-181	331	18	trust	trust	NOUN
gp-181	331	19	and	and	CCONJ
gp-181	331	20	e	e	NOUN
gp-181	331	21	-	-	NOUN
gp-181	331	22	loyalty	loyalty	NOUN
gp-181	331	23	,	,	PUNCT
gp-181	331	24	as	as	SCONJ
gp-181	331	25	evidenced	evidence	VERB
gp-181	331	26	in	in	ADP
gp-181	331	27	the	the	DET
gp-181	331	28	research	research	NOUN
gp-181	331	29	.	.	PUNCT
gp-181	332	1	conclusion	conclusion	NOUN
gp-181	332	2	based	base	VERB
gp-181	332	3	on	on	ADP
gp-181	332	4	the	the	DET
gp-181	332	5	results	result	NOUN
gp-181	332	6	of	of	ADP
gp-181	332	7	this	this	DET
gp-181	332	8	study	study	NOUN
gp-181	332	9	,	,	PUNCT
gp-181	332	10	it	it	PRON
gp-181	332	11	can	can	AUX
gp-181	332	12	be	be	AUX
gp-181	332	13	concluded	conclude	VERB
gp-181	332	14	that	that	SCONJ
gp-181	332	15	e	e	NOUN
gp-181	332	16	-	-	NOUN
gp-181	332	17	service	service	ADJ
gp-181	332	18	quality	quality	NOUN
gp-181	332	19	and	and	CCONJ
gp-181	332	20	e	e	NOUN
gp-181	332	21	-	-	NOUN
gp-181	332	22	trust	trust	NOUN
gp-181	332	23	directly	directly	ADV
gp-181	332	24	positively	positively	ADV
gp-181	332	25	influence	influence	NOUN
gp-181	332	26	e	e	NOUN
gp-181	332	27	-	-	NOUN
gp-181	332	28	loyalty	loyalty	NOUN
gp-181	332	29	and	and	CCONJ
gp-181	332	30	e	e	NOUN
gp-181	332	31	-	-	NOUN
gp-181	332	32	satisfaction	satisfaction	NOUN
gp-181	332	33	of	of	ADP
gp-181	332	34	gofood	gofood	NOUN
gp-181	332	35	customers	customer	NOUN
gp-181	332	36	in	in	ADP
gp-181	332	37	the	the	DET
gp-181	332	38	special	special	ADJ
gp-181	332	39	region	region	NOUN
gp-181	332	40	of	of	ADP
gp-181	332	41	yogyakarta	yogyakarta	PROPN
gp-181	332	42	.	.	PUNCT
gp-181	333	1	statistical	statistical	ADJ
gp-181	333	2	analysis	analysis	NOUN
gp-181	333	3	shows	show	VERB
gp-181	333	4	that	that	SCONJ
gp-181	333	5	e	e	NOUN
gp-181	333	6	-	-	ADJ
gp-181	333	7	service	service	ADJ
gp-181	333	8	quality	quality	NOUN
gp-181	333	9	contributes	contribute	VERB
gp-181	333	10	significantly	significantly	ADV
gp-181	333	11	to	to	ADP
gp-181	333	12	improving	improve	VERB
gp-181	333	13	e	e	NOUN
gp-181	333	14	-	-	NOUN
gp-181	333	15	satisfaction	satisfaction	NOUN
gp-181	333	16	with	with	ADP
gp-181	333	17	a	a	DET
gp-181	333	18	coefficient	coefficient	NOUN
gp-181	333	19	of	of	ADP
gp-181	333	20	x.	x.	NOUN
gp-181	333	21	at	at	ADP
gp-181	333	22	the	the	DET
gp-181	333	23	same	same	ADJ
gp-181	333	24	time	time	NOUN
gp-181	333	25	,	,	PUNCT
gp-181	333	26	e	e	NOUN
gp-181	333	27	-	-	NOUN
gp-181	333	28	trust	trust	NOUN
gp-181	333	29	affects	affect	VERB
gp-181	333	30	e	e	NOUN
gp-181	333	31	-	-	NOUN
gp-181	333	32	loyalty	loyalty	NOUN
gp-181	333	33	with	with	ADP
gp-181	333	34	a	a	DET
gp-181	333	35	coefficient	coefficient	NOUN
gp-181	333	36	of	of	ADP
gp-181	333	37	y.	y.	NOUN
gp-181	333	38	in	in	ADP
gp-181	333	39	addition	addition	NOUN
gp-181	333	40	,	,	PUNCT
gp-181	333	41	e	e	NOUN
gp-181	333	42	-	-	NOUN
gp-181	333	43	satisfaction	satisfaction	NOUN
gp-181	333	44	is	be	AUX
gp-181	333	45	a	a	DET
gp-181	333	46	mediator	mediator	NOUN
gp-181	333	47	that	that	PRON
gp-181	333	48	strengthens	strengthen	VERB
gp-181	333	49	the	the	DET
gp-181	333	50	relationship	relationship	NOUN
gp-181	333	51	between	between	ADP
gp-181	333	52	e	e	NOUN
gp-181	333	53	-	-	NOUN
gp-181	333	54	service	service	ADJ
gp-181	333	55	quality	quality	NOUN
gp-181	333	56	and	and	CCONJ
gp-181	333	57	e	e	NOUN
gp-181	333	58	-	-	NOUN
gp-181	333	59	trust	trust	NOUN
gp-181	333	60	towards	towards	ADP
gp-181	333	61	e	e	NOUN
gp-181	333	62	-	-	NOUN
gp-181	333	63	loyalty	loyalty	NOUN
gp-181	333	64	.	.	PUNCT
gp-181	334	1	these	these	DET
gp-181	334	2	findings	finding	NOUN
gp-181	334	3	support	support	VERB
gp-181	334	4	previous	previous	ADJ
gp-181	334	5	theories	theory	NOUN
gp-181	334	6	that	that	SCONJ
gp-181	334	7	service	service	NOUN
gp-181	334	8	quality	quality	NOUN
gp-181	334	9	and	and	CCONJ
gp-181	334	10	customer	customer	NOUN
gp-181	334	11	trust	trust	NOUN
gp-181	334	12	are	be	AUX
gp-181	334	13	key	key	ADJ
gp-181	334	14	to	to	ADP
gp-181	334	15	building	build	VERB
gp-181	334	16	customer	customer	NOUN
gp-181	334	17	loyalty	loyalty	NOUN
gp-181	334	18	on	on	ADP
gp-181	334	19	digital	digital	ADJ
gp-181	334	20	platforms	platform	NOUN
gp-181	334	21	.	.	PUNCT
gp-181	335	1	this	this	DET
gp-181	335	2	study	study	NOUN
gp-181	335	3	provides	provide	VERB
gp-181	335	4	practical	practical	ADJ
gp-181	335	5	recommendations	recommendation	NOUN
gp-181	335	6	for	for	ADP
gp-181	335	7	gofood	gofood	NOUN
gp-181	335	8	management	management	NOUN
gp-181	335	9	to	to	PART
gp-181	335	10	improve	improve	VERB
gp-181	335	11	eservice	eservice	ADJ
gp-181	335	12	quality	quality	NOUN
gp-181	335	13	through	through	ADP
gp-181	335	14	improvements	improvement	NOUN
gp-181	335	15	in	in	ADP
gp-181	335	16	real	real	ADJ
gp-181	335	17	-	-	PUNCT
gp-181	335	18	time	time	NOUN
gp-181	335	19	order	order	NOUN
gp-181	335	20	tracking	tracking	NOUN
gp-181	335	21	features	feature	NOUN
gp-181	335	22	and	and	CCONJ
gp-181	335	23	on	on	ADP
gp-181	335	24	-	-	PUNCT
gp-181	335	25	time	time	NOUN
gp-181	335	26	delivery	delivery	NOUN
gp-181	335	27	.	.	PUNCT
gp-181	336	1	on	on	ADP
gp-181	336	2	the	the	DET
gp-181	336	3	other	other	ADJ
gp-181	336	4	hand	hand	NOUN
gp-181	336	5	,	,	PUNCT
gp-181	336	6	e	e	X
gp-181	336	7	-	-	NOUN
gp-181	336	8	trust	trust	NOUN
gp-181	336	9	can	can	AUX
gp-181	336	10	be	be	AUX
gp-181	336	11	improved	improve	VERB
gp-181	336	12	by	by	ADP
gp-181	336	13	ensuring	ensure	VERB
gp-181	336	14	price	price	NOUN
gp-181	336	15	transparency	transparency	NOUN
gp-181	336	16	,	,	PUNCT
gp-181	336	17	customer	customer	NOUN
gp-181	336	18	data	datum	NOUN
gp-181	336	19	security	security	NOUN
gp-181	336	20	,	,	PUNCT
gp-181	336	21	and	and	CCONJ
gp-181	336	22	customer	customer	NOUN
gp-181	336	23	service	service	NOUN
gp-181	336	24	responsiveness	responsiveness	NOUN
gp-181	336	25	.	.	PUNCT
gp-181	337	1	implementing	implement	VERB
gp-181	337	2	these	these	DET
gp-181	337	3	recommendations	recommendation	NOUN
gp-181	337	4	is	be	AUX
gp-181	337	5	expected	expect	VERB
gp-181	337	6	to	to	PART
gp-181	337	7	increase	increase	VERB
gp-181	337	8	customer	customer	NOUN
gp-181	337	9	satisfaction	satisfaction	NOUN
gp-181	337	10	and	and	CCONJ
gp-181	337	11	loyalty	loyalty	NOUN
gp-181	337	12	.	.	PUNCT
gp-181	338	1	for	for	ADP
gp-181	338	2	further	further	ADJ
gp-181	338	3	research	research	NOUN
gp-181	338	4	,	,	PUNCT
gp-181	338	5	it	it	PRON
gp-181	338	6	is	be	AUX
gp-181	338	7	recommended	recommend	VERB
gp-181	338	8	that	that	SCONJ
gp-181	338	9	the	the	DET
gp-181	338	10	research	research	NOUN
gp-181	338	11	sample	sample	NOUN
gp-181	338	12	be	be	AUX
gp-181	338	13	expanded	expand	VERB
gp-181	338	14	to	to	ADP
gp-181	338	15	other	other	ADJ
gp-181	338	16	regions	region	NOUN
gp-181	338	17	in	in	ADP
gp-181	338	18	indonesia	indonesia	PROPN
gp-181	338	19	to	to	PART
gp-181	338	20	increase	increase	VERB
gp-181	338	21	the	the	DET
gp-181	338	22	generalization	generalization	NOUN
gp-181	338	23	of	of	ADP
gp-181	338	24	the	the	DET
gp-181	338	25	findings	finding	NOUN
gp-181	338	26	.	.	PUNCT
gp-181	339	1	in	in	ADP
gp-181	339	2	addition	addition	NOUN
gp-181	339	3	,	,	PUNCT
gp-181	339	4	future	future	ADJ
gp-181	339	5	research	research	NOUN
gp-181	339	6	can	can	AUX
gp-181	339	7	explore	explore	VERB
gp-181	339	8	other	other	ADJ
gp-181	339	9	variables	variable	NOUN
gp-181	339	10	that	that	PRON
gp-181	339	11	may	may	AUX
gp-181	339	12	influence	influence	VERB
gp-181	339	13	e	e	NOUN
gp-181	339	14	-	-	NOUN
gp-181	339	15	satisfaction	satisfaction	NOUN
gp-181	339	16	and	and	CCONJ
gp-181	339	17	e	e	NOUN
gp-181	339	18	-	-	NOUN
gp-181	339	19	loyalty	loyalty	NOUN
gp-181	339	20	,	,	PUNCT
gp-181	339	21	such	such	ADJ
gp-181	339	22	as	as	ADP
gp-181	339	23	promotions	promotion	NOUN
gp-181	339	24	,	,	PUNCT
gp-181	339	25	brand	brand	NOUN
gp-181	339	26	loyalty	loyalty	NOUN
gp-181	339	27	,	,	PUNCT
gp-181	339	28	or	or	CCONJ
gp-181	339	29	social	social	ADJ
gp-181	339	30	influence	influence	NOUN
gp-181	339	31	.	.	PUNCT
gp-181	340	1	a	a	DET
gp-181	340	2	mixed	mixed	ADJ
gp-181	340	3	research	research	NOUN
gp-181	340	4	method	method	NOUN
gp-181	340	5	approach	approach	NOUN
gp-181	340	6	(	(	PUNCT
gp-181	340	7	quantitative	quantitative	ADJ
gp-181	340	8	and	and	CCONJ
gp-181	340	9	qualitative	qualitative	NOUN
gp-181	340	10	)	)	PUNCT
gp-181	340	11	can	can	AUX
gp-181	340	12	also	also	ADV
gp-181	340	13	be	be	AUX
gp-181	340	14	considered	consider	VERB
gp-181	340	15	to	to	PART
gp-181	340	16	better	well	ADV
gp-181	340	17	understand	understand	VERB
gp-181	340	18	customer	customer	NOUN
gp-181	340	19	perceptions	perception	NOUN
gp-181	340	20	.	.	PUNCT
gp-181	341	1	american	american	ADJ
gp-181	341	2	journal	journal	PROPN
gp-181	341	3	of	of	ADP
gp-181	341	4	economic	economic	ADJ
gp-181	341	5	and	and	CCONJ
gp-181	341	6	management	management	NOUN
gp-181	341	7	business	business	NOUN
gp-181	341	8	vol	vol	NOUN
gp-181	341	9	.	.	PROPN
gp-181	342	1	3	3	NUM
gp-181	342	2	no	no	NOUN
gp-181	342	3	.	.	NOUN
gp-181	342	4	2	2	NUM
gp-181	342	5	february	february	NOUN
gp-181	342	6	2025	2025	NUM
gp-181	342	7	200	200	NUM
gp-181	342	8	bibliography	bibliography	NOUN
gp-181	342	9	alnaim	alnaim	NOUN
gp-181	342	10	,	,	PUNCT
gp-181	342	11	a.	a.	PROPN
gp-181	342	12	f.	f.	PROPN
gp-181	342	13	,	,	PUNCT
gp-181	342	14	sobaih	sobaih	PROPN
gp-181	342	15	,	,	PUNCT
gp-181	342	16	a.	a.	PROPN
gp-181	342	17	e.	e.	PROPN
gp-181	342	18	e.	e.	PROPN
gp-181	342	19	,	,	PUNCT
gp-181	342	20	&	&	CCONJ
gp-181	342	21	elshaer	elshaer	PROPN
gp-181	342	22	,	,	PUNCT
gp-181	342	23	i.	i.	PROPN
gp-181	342	24	a.	a.	PROPN
gp-181	342	25	(	(	PUNCT
gp-181	342	26	2022	2022	NUM
gp-181	342	27	)	)	PUNCT
gp-181	342	28	.	.	PUNCT
gp-181	343	1	measuring	measure	VERB
gp-181	343	2	the	the	DET
gp-181	343	3	mediating	mediate	VERB
gp-181	343	4	roles	role	NOUN
gp-181	343	5	of	of	ADP
gp-181	343	6	e	e	NOUN
gp-181	343	7	-	-	NOUN
gp-181	343	8	trust	trust	NOUN
gp-181	343	9	and	and	CCONJ
gp-181	343	10	e	e	NOUN
gp-181	343	11	-	-	NOUN
gp-181	343	12	satisfaction	satisfaction	NOUN
gp-181	343	13	in	in	ADP
gp-181	343	14	the	the	DET
gp-181	343	15	relationship	relationship	NOUN
gp-181	343	16	between	between	ADP
gp-181	343	17	e	e	NOUN
gp-181	343	18	-	-	NOUN
gp-181	343	19	service	service	ADJ
gp-181	343	20	quality	quality	NOUN
gp-181	343	21	and	and	CCONJ
gp-181	343	22	e	e	NOUN
gp-181	343	23	-	-	NOUN
gp-181	343	24	loyalty	loyalty	NOUN
gp-181	343	25	:	:	PUNCT
gp-181	343	26	a	a	DET
gp-181	343	27	structural	structural	ADJ
gp-181	343	28	modeling	modeling	NOUN
gp-181	343	29	approach	approach	NOUN
gp-181	343	30	.	.	PUNCT
gp-181	344	1	mathematics	mathematic	NOUN
gp-181	344	2	,	,	PUNCT
gp-181	344	3	10(13	10(13	NUM
gp-181	344	4	)	)	PUNCT
gp-181	344	5	,	,	PUNCT
gp-181	344	6	2328	2328	NUM
gp-181	344	7	.	.	PUNCT
gp-181	345	1	https://doi.org/10.3390/math10132328	https://doi.org/10.3390/math10132328	PROPN
gp-181	345	2	ashiq	ashiq	PROPN
gp-181	345	3	,	,	PUNCT
gp-181	345	4	r.	r.	PROPN
gp-181	345	5	,	,	PUNCT
gp-181	345	6	&	&	CCONJ
gp-181	345	7	hussain	hussain	PROPN
gp-181	345	8	,	,	PUNCT
gp-181	345	9	a.	a.	NOUN
gp-181	345	10	(	(	PUNCT
gp-181	345	11	2024	2024	NUM
gp-181	345	12	)	)	PUNCT
gp-181	345	13	.	.	PUNCT
gp-181	346	1	exploring	explore	VERB
gp-181	346	2	the	the	DET
gp-181	346	3	effects	effect	NOUN
gp-181	346	4	of	of	ADP
gp-181	346	5	e	e	NOUN
gp-181	346	6	-	-	NOUN
gp-181	346	7	service	service	ADJ
gp-181	346	8	quality	quality	NOUN
gp-181	346	9	and	and	CCONJ
gp-181	346	10	e	e	NOUN
gp-181	346	11	-	-	NOUN
gp-181	346	12	trust	trust	NOUN
gp-181	346	13	on	on	ADP
gp-181	346	14	consumers	consumer	NOUN
gp-181	346	15	’	'	PUNCT
gp-181	346	16	e	e	NOUN
gp-181	346	17	-	-	NOUN
gp-181	346	18	satisfaction	satisfaction	NOUN
gp-181	346	19	and	and	CCONJ
gp-181	346	20	e	e	NOUN
gp-181	346	21	-	-	NOUN
gp-181	346	22	loyalty	loyalty	NOUN
gp-181	346	23	:	:	PUNCT
gp-181	346	24	insights	insight	NOUN
gp-181	346	25	from	from	ADP
gp-181	346	26	online	online	ADJ
gp-181	346	27	shoppers	shopper	NOUN
gp-181	346	28	in	in	ADP
gp-181	346	29	pakistan	pakistan	PROPN
gp-181	346	30	.	.	PUNCT
gp-181	347	1	journal	journal	PROPN
gp-181	347	2	of	of	ADP
gp-181	347	3	electronic	electronic	ADJ
gp-181	347	4	business	business	NOUN
gp-181	347	5	&	&	CCONJ
gp-181	347	6	digital	digital	ADJ
gp-181	347	7	economics	economic	NOUN
gp-181	347	8	,	,	PUNCT
gp-181	347	9	3(2	3(2	NUM
gp-181	347	10	)	)	PUNCT
gp-181	347	11	,	,	PUNCT
gp-181	347	12	117–141	117–141	NUM
gp-181	347	13	.	.	PUNCT
gp-181	348	1	https://doi.org/10.1108/jebde-09-2023-0019	https://doi.org/10.1108/jebde-09-2023-0019	AUX
gp-181	348	2	azzahroo	azzahroo	PROPN
gp-181	348	3	,	,	PUNCT
gp-181	348	4	r.	r.	PROPN
gp-181	348	5	a.	a.	PROPN
gp-181	348	6	,	,	PUNCT
gp-181	348	7	&	&	CCONJ
gp-181	348	8	estiningrum	estiningrum	PROPN
gp-181	348	9	,	,	PUNCT
gp-181	348	10	s.	s.	PROPN
gp-181	348	11	d.	d.	PROPN
gp-181	348	12	(	(	PUNCT
gp-181	348	13	2021	2021	NUM
gp-181	348	14	)	)	PUNCT
gp-181	348	15	.	.	PUNCT
gp-181	349	1	preferensi	preferensi	PROPN
gp-181	349	2	mahasiswa	mahasiswa	PROPN
gp-181	349	3	dalam	dalam	PROPN
gp-181	349	4	menggunakan	menggunakan	PROPN
gp-181	349	5	quick	quick	ADJ
gp-181	349	6	response	response	PROPN
gp-181	349	7	code	code	PROPN
gp-181	349	8	indonesia	indonesia	PROPN
gp-181	349	9	standard	standard	PROPN
gp-181	349	10	(	(	PUNCT
gp-181	349	11	qris	qris	PROPN
gp-181	349	12	)	)	PUNCT
gp-181	349	13	sebagai	sebagai	PROPN
gp-181	349	14	teknologi	teknologi	PROPN
gp-181	349	15	pembayaran	pembayaran	NOUN
gp-181	349	16	.	.	PUNCT
gp-181	350	1	jurnal	jurnal	ADJ
gp-181	350	2	manajemen	manajeman	NOUN
gp-181	350	3	motivasi	motivasi	PROPN
gp-181	350	4	,	,	PUNCT
gp-181	350	5	17(1	17(1	NUM
gp-181	350	6	)	)	PUNCT
gp-181	350	7	,	,	PUNCT
gp-181	350	8	10	10	NUM
gp-181	350	9	.	.	PUNCT
gp-181	351	1	gustiawan	gustiawan	PROPN
gp-181	351	2	,	,	PUNCT
gp-181	351	3	d.	d.	PROPN
gp-181	351	4	(	(	PUNCT
gp-181	351	5	2024	2024	NUM
gp-181	351	6	)	)	PUNCT
gp-181	351	7	.	.	PUNCT
gp-181	352	1	manajemen	manajeman	NOUN
gp-181	352	2	pemasaran	pemasaran	PROPN
gp-181	352	3	jasa	jasa	PROPN
gp-181	352	4	.	.	PUNCT
gp-181	353	1	pt	pt	PROPN
gp-181	353	2	indonesia	indonesia	PROPN
gp-181	353	3	delapan	delapan	PROPN
gp-181	353	4	kreasi	kreasi	PROPN
gp-181	353	5	nusa	nusa	PROPN
gp-181	353	6	.	.	PUNCT
gp-181	354	1	handoyo	handoyo	PROPN
gp-181	354	2	,	,	PUNCT
gp-181	354	3	s.	s.	PROPN
gp-181	354	4	(	(	PUNCT
gp-181	354	5	2024	2024	NUM
gp-181	354	6	)	)	PUNCT
gp-181	354	7	.	.	PUNCT
gp-181	355	1	purchasing	purchase	VERB
gp-181	355	2	in	in	ADP
gp-181	355	3	the	the	DET
gp-181	355	4	digital	digital	ADJ
gp-181	355	5	age	age	NOUN
gp-181	355	6	:	:	PUNCT
gp-181	355	7	a	a	DET
gp-181	355	8	meta	meta	ADJ
gp-181	355	9	-	-	ADJ
gp-181	355	10	analytical	analytical	ADJ
gp-181	355	11	perspective	perspective	NOUN
gp-181	355	12	on	on	ADP
gp-181	355	13	trust	trust	NOUN
gp-181	355	14	,	,	PUNCT
gp-181	355	15	risk	risk	NOUN
gp-181	355	16	,	,	PUNCT
gp-181	355	17	security	security	NOUN
gp-181	355	18	,	,	PUNCT
gp-181	355	19	and	and	CCONJ
gp-181	355	20	e	e	NOUN
gp-181	355	21	-	-	NOUN
gp-181	355	22	wom	wom	NOUN
gp-181	355	23	in	in	ADP
gp-181	355	24	e	e	NOUN
gp-181	355	25	-	-	NOUN
gp-181	355	26	commerce	commerce	NOUN
gp-181	355	27	.	.	PUNCT
gp-181	355	28	heliyon	heliyon	PROPN
gp-181	355	29	,	,	PUNCT
gp-181	355	30	10(8	10(8	NOUN
gp-181	355	31	)	)	PUNCT
gp-181	355	32	.	.	PUNCT
gp-181	356	1	hasanah	hasanah	PROPN
gp-181	356	2	,	,	PUNCT
gp-181	356	3	z.	z.	PROPN
gp-181	356	4	m.	m.	PROPN
gp-181	356	5	,	,	PUNCT
gp-181	356	6	&	&	CCONJ
gp-181	356	7	hargyatni	hargyatni	NOUN
gp-181	356	8	,	,	PUNCT
gp-181	356	9	t.	t.	NOUN
gp-181	356	10	(	(	PUNCT
gp-181	356	11	2022	2022	NUM
gp-181	356	12	)	)	PUNCT
gp-181	356	13	.	.	PUNCT
gp-181	357	1	analisis	analisis	ADJ
gp-181	357	2	pengaruh	pengaruh	NOUN
gp-181	357	3	kualitas	kualita	NOUN
gp-181	357	4	pelayanan	pelayanan	PROPN
gp-181	357	5	,	,	PUNCT
gp-181	357	6	harga	harga	PROPN
gp-181	357	7	dan	dan	PROPN
gp-181	357	8	promosi	promosi	PROPN
gp-181	357	9	terhadap	terhadap	PROPN
gp-181	357	10	keputusan	keputusan	PROPN
gp-181	357	11	pembelian	pembelian	PROPN
gp-181	357	12	grabfood	grabfood	PROPN
gp-181	357	13	di	di	PROPN
gp-181	357	14	kota	kota	PROPN
gp-181	357	15	boyolali	boyolali	PROPN
gp-181	357	16	.	.	PUNCT
gp-181	358	1	manajemen	manajeman	NOUN
gp-181	358	2	,	,	PUNCT
gp-181	358	3	2(2	2(2	NUM
gp-181	358	4	)	)	PUNCT
gp-181	358	5	,	,	PUNCT
gp-181	358	6	115–124	115–124	NUM
gp-181	358	7	.	.	PUNCT
gp-181	359	1	hidayatullah	hidayatullah	PROPN
gp-181	359	2	,	,	PUNCT
gp-181	359	3	s.	s.	PROPN
gp-181	359	4	,	,	PUNCT
gp-181	359	5	waris	waris	PROPN
gp-181	359	6	,	,	PUNCT
gp-181	359	7	a.	a.	PROPN
gp-181	359	8	,	,	PUNCT
gp-181	359	9	&	&	CCONJ
gp-181	359	10	devianti	devianti	PROPN
gp-181	359	11	,	,	PUNCT
gp-181	359	12	r.	r.	PROPN
gp-181	359	13	c.	c.	PROPN
gp-181	359	14	(	(	PUNCT
gp-181	359	15	2018	2018	NUM
gp-181	359	16	)	)	PUNCT
gp-181	359	17	.	.	PUNCT
gp-181	360	1	perilaku	perilaku	PROPN
gp-181	360	2	generasi	generasi	PROPN
gp-181	360	3	milenial	milenial	PROPN
gp-181	360	4	dalam	dalam	PROPN
gp-181	360	5	menggunakan	menggunakan	PROPN
gp-181	360	6	aplikasi	aplikasi	PROPN
gp-181	360	7	go	go	VERB
gp-181	360	8	-	-	PUNCT
gp-181	360	9	food	food	NOUN
gp-181	360	10	.	.	PUNCT
gp-181	361	1	jurnal	jurnal	ADJ
gp-181	361	2	manajemen	manajeman	NOUN
gp-181	361	3	dan	dan	PROPN
gp-181	361	4	kewirausahaan	kewirausahaan	PROPN
gp-181	361	5	,	,	PUNCT
gp-181	361	6	6(2	6(2	NUM
gp-181	361	7	)	)	PUNCT
gp-181	361	8	,	,	PUNCT
gp-181	361	9	240–249	240–249	NUM
gp-181	361	10	.	.	PUNCT
gp-181	362	1	indratma	indratma	PROPN
gp-181	362	2	,	,	PUNCT
gp-181	362	3	h.	h.	PROPN
gp-181	362	4	f.	f.	PROPN
gp-181	362	5	(	(	PUNCT
gp-181	362	6	2021	2021	NUM
gp-181	362	7	)	)	PUNCT
gp-181	362	8	.	.	PUNCT
gp-181	363	1	pemberian	pemberian	ADJ
gp-181	363	2	voucher	voucher	PROPN
gp-181	363	3	promo	promo	PROPN
gp-181	363	4	oleh	oleh	ADJ
gp-181	363	5	gojek	gojek	ADJ
gp-181	363	6	ditinjau	ditinjau	PROPN
gp-181	363	7	dari	dari	PROPN
gp-181	363	8	hukum	hukum	PROPN
gp-181	363	9	persaingan	persaingan	PROPN
gp-181	363	10	usaha	usaha	PROPN
gp-181	363	11	.	.	PUNCT
gp-181	364	1	media	medium	NOUN
gp-181	364	2	of	of	ADP
gp-181	364	3	law	law	NOUN
gp-181	364	4	and	and	CCONJ
gp-181	364	5	sharia	sharia	PROPN
gp-181	364	6	,	,	PUNCT
gp-181	364	7	2(4	2(4	NUM
gp-181	364	8	)	)	PUNCT
gp-181	364	9	,	,	PUNCT
gp-181	364	10	346–367	346–367	NUM
gp-181	364	11	.	.	PUNCT
gp-181	365	1	mashis	mashis	PROPN
gp-181	365	2	,	,	PUNCT
gp-181	365	3	b.	b.	PROPN
gp-181	365	4	m.	m.	PROPN
gp-181	365	5	,	,	PUNCT
gp-181	365	6	aksa	aksa	PROPN
gp-181	365	7	,	,	PUNCT
gp-181	365	8	a.	a.	PROPN
gp-181	365	9	h.	h.	PROPN
gp-181	365	10	,	,	PUNCT
gp-181	365	11	muayyanah	muayyanah	PROPN
gp-181	365	12	,	,	PUNCT
gp-181	365	13	a.	a.	NOUN
gp-181	365	14	,	,	PUNCT
gp-181	365	15	&	&	CCONJ
gp-181	365	16	satriya	satriya	PROPN
gp-181	365	17	,	,	PUNCT
gp-181	365	18	m.	m.	PROPN
gp-181	365	19	k.	k.	PROPN
gp-181	365	20	(	(	PUNCT
gp-181	365	21	2023	2023	NUM
gp-181	365	22	)	)	PUNCT
gp-181	365	23	.	.	PUNCT
gp-181	366	1	komunikasi	komunikasi	PROPN
gp-181	366	2	digital	digital	PROPN
gp-181	366	3	dan	dan	PROPN
gp-181	366	4	perubahan	perubahan	PROPN
gp-181	366	5	sosial	sosial	PROPN
gp-181	366	6	masyarakat	masyarakat	PROPN
gp-181	366	7	pedesaan	pedesaan	PROPN
gp-181	366	8	.	.	PUNCT
gp-181	367	1	mu’ashir	mu’ashir	NOUN
gp-181	367	2	:	:	PUNCT
gp-181	367	3	jurnal	jurnal	PROPN
gp-181	367	4	dakwah	dakwah	PROPN
gp-181	367	5	dan	dan	PROPN
gp-181	367	6	komunikasi	komunikasi	PROPN
gp-181	367	7	islam	islam	PROPN
gp-181	367	8	,	,	PUNCT
gp-181	367	9	1(2	1(2	NUM
gp-181	367	10	)	)	PUNCT
gp-181	367	11	,	,	PUNCT
gp-181	367	12	357–386	357–386	NUM
gp-181	367	13	.	.	PUNCT
gp-181	368	1	nababan	nababan	PROPN
gp-181	368	2	,	,	PUNCT
gp-181	368	3	e.	e.	PROPN
gp-181	368	4	,	,	PUNCT
gp-181	368	5	nasution	nasution	PROPN
gp-181	368	6	,	,	PUNCT
gp-181	368	7	z.	z.	PROPN
gp-181	368	8	,	,	PUNCT
gp-181	368	9	&	&	CCONJ
gp-181	368	10	elvina	elvina	PROPN
gp-181	368	11	,	,	PUNCT
gp-181	368	12	e.	e.	PROPN
gp-181	368	13	(	(	PUNCT
gp-181	368	14	2023	2023	NUM
gp-181	368	15	)	)	PUNCT
gp-181	368	16	.	.	PUNCT
gp-181	369	1	analisis	analisis	ADJ
gp-181	369	2	pengaruh	pengaruh	NOUN
gp-181	369	3	kepercayaan	kepercayaan	PROPN
gp-181	369	4	,	,	PUNCT
gp-181	369	5	kualitas	kualita	NOUN
gp-181	369	6	pelayanan	pelayanan	VERB
gp-181	369	7	dan	dan	PROPN
gp-181	369	8	keamanan	keamanan	PROPN
gp-181	369	9	terhadap	terhadap	PROPN
gp-181	369	10	minat	minat	PROPN
gp-181	369	11	beli	beli	PROPN
gp-181	369	12	konsumen	konsumen	PROPN
gp-181	369	13	pada	pada	PROPN
gp-181	369	14	platform	platform	PROPN
gp-181	369	15	shoppe	shoppe	PROPN
gp-181	369	16	.	.	PUNCT
gp-181	370	1	remik	remik	ADJ
gp-181	370	2	:	:	PUNCT
gp-181	371	1	riset	riset	PROPN
gp-181	371	2	dan	dan	PROPN
gp-181	371	3	e	e	PROPN
gp-181	371	4	-	-	ADJ
gp-181	371	5	jurnal	jurnal	ADJ
gp-181	371	6	manajemen	manajeman	NOUN
gp-181	371	7	informatika	informatika	PROPN
gp-181	371	8	komputer	komputer	PROPN
gp-181	371	9	,	,	PUNCT
gp-181	371	10	7(3	7(3	NUM
gp-181	371	11	)	)	PUNCT
gp-181	371	12	,	,	PUNCT
gp-181	371	13	1638–1649	1638–1649	NUM
gp-181	371	14	.	.	PUNCT
gp-181	371	15	oliver	oliver	PROPN
gp-181	371	16	,	,	PUNCT
gp-181	371	17	r.	r.	PROPN
gp-181	371	18	l.	l.	PROPN
gp-181	371	19	(	(	PUNCT
gp-181	371	20	1997	1997	NUM
gp-181	371	21	)	)	PUNCT
gp-181	371	22	.	.	PUNCT
gp-181	372	1	"	"	PUNCT
gp-181	372	2	a	a	DET
gp-181	372	3	cognitive	cognitive	ADJ
gp-181	372	4	model	model	NOUN
gp-181	372	5	of	of	ADP
gp-181	372	6	the	the	DET
gp-181	372	7	antecedents	antecedent	NOUN
gp-181	372	8	and	and	CCONJ
gp-181	372	9	consequences	consequence	NOUN
gp-181	372	10	of	of	ADP
gp-181	372	11	satisfaction	satisfaction	NOUN
gp-181	372	12	decisions	decision	NOUN
gp-181	372	13	"	"	PUNCT
gp-181	372	14	.	.	PUNCT
gp-181	373	1	journal	journal	NOUN
gp-181	373	2	of	of	ADP
gp-181	373	3	marketing	marketing	NOUN
gp-181	373	4	,	,	PUNCT
gp-181	373	5	63(4	63(4	NOUN
gp-181	373	6	)	)	PUNCT
gp-181	373	7	,	,	PUNCT
gp-181	373	8	460–469	460–469	NUM
gp-181	373	9	.	.	PUNCT
gp-181	374	1	parasuraman	parasuraman	PROPN
gp-181	374	2	,	,	PUNCT
gp-181	374	3	a.	a.	PROPN
gp-181	374	4	,	,	PUNCT
gp-181	374	5	zeithaml	zeithaml	PROPN
gp-181	374	6	,	,	PUNCT
gp-181	374	7	v.	v.	PROPN
gp-181	374	8	a.	a.	PROPN
gp-181	374	9	,	,	PUNCT
gp-181	374	10	&	&	CCONJ
gp-181	374	11	malhotra	malhotra	PROPN
gp-181	374	12	,	,	PUNCT
gp-181	374	13	a.	a.	NOUN
gp-181	374	14	(	(	PUNCT
gp-181	374	15	2005	2005	NUM
gp-181	374	16	)	)	PUNCT
gp-181	374	17	.	.	PUNCT
gp-181	375	1	e	e	X
gp-181	375	2	-	-	PUNCT
gp-181	375	3	s	s	X
gp-181	375	4	-	-	PUNCT
gp-181	375	5	qual	qual	ADJ
gp-181	375	6	is	be	AUX
gp-181	375	7	a	a	DET
gp-181	375	8	multiple	multiple	ADJ
gp-181	375	9	-	-	PUNCT
gp-181	375	10	item	item	NOUN
gp-181	375	11	scale	scale	NOUN
gp-181	375	12	for	for	ADP
gp-181	375	13	assessing	assess	VERB
gp-181	375	14	electronic	electronic	ADJ
gp-181	375	15	service	service	NOUN
gp-181	375	16	quality	quality	NOUN
gp-181	375	17	.	.	PUNCT
gp-181	376	1	journal	journal	PROPN
gp-181	376	2	of	of	ADP
gp-181	376	3	service	service	NOUN
gp-181	376	4	research	research	NOUN
gp-181	376	5	,	,	PUNCT
gp-181	376	6	7(3	7(3	NUM
gp-181	376	7	)	)	PUNCT
gp-181	376	8	,	,	PUNCT
gp-181	376	9	213–233	213–233	NUM
gp-181	376	10	.	.	PUNCT
gp-181	377	1	https://doi.org/10.1177/1094670504271156	https://doi.org/10.1177/1094670504271156	NOUN
gp-181	377	2	prasetyo	prasetyo	NOUN
gp-181	377	3	,	,	PUNCT
gp-181	377	4	y.	y.	PROPN
gp-181	377	5	t.	t.	PROPN
gp-181	377	6	,	,	PUNCT
gp-181	377	7	tanto	tanto	PROPN
gp-181	377	8	,	,	PUNCT
gp-181	377	9	h.	h.	PROPN
gp-181	377	10	,	,	PUNCT
gp-181	377	11	mariyanto	mariyanto	NOUN
gp-181	377	12	,	,	PUNCT
gp-181	377	13	m.	m.	NOUN
gp-181	377	14	,	,	PUNCT
gp-181	377	15	hanjaya	hanjaya	PROPN
gp-181	377	16	,	,	PUNCT
gp-181	377	17	c.	c.	NOUN
gp-181	377	18	,	,	PUNCT
gp-181	377	19	young	young	ADJ
gp-181	377	20	,	,	PUNCT
gp-181	377	21	m.	m.	NOUN
gp-181	377	22	n.	n.	PROPN
gp-181	377	23	,	,	PUNCT
gp-181	377	24	persada	persada	PROPN
gp-181	377	25	,	,	PUNCT
gp-181	377	26	s.	s.	PROPN
gp-181	377	27	f.	f.	PROPN
gp-181	377	28	,	,	PUNCT
gp-181	377	29	miraja	miraja	PROPN
gp-181	377	30	,	,	PUNCT
gp-181	377	31	b.	b.	PROPN
gp-181	377	32	a.	a.	PROPN
gp-181	377	33	,	,	PUNCT
gp-181	377	34	&	&	CCONJ
gp-181	377	35	redi	redi	PROPN
gp-181	377	36	,	,	PUNCT
gp-181	377	37	a.	a.	NOUN
gp-181	377	38	a.	a.	PROPN
gp-181	377	39	n.	n.	PROPN
gp-181	377	40	p.	p.	PROPN
gp-181	377	41	(	(	PUNCT
gp-181	377	42	2021	2021	NUM
gp-181	377	43	)	)	PUNCT
gp-181	377	44	.	.	PUNCT
gp-181	378	1	factors	factor	NOUN
gp-181	378	2	affecting	affect	VERB
gp-181	378	3	customer	customer	NOUN
gp-181	378	4	satisfaction	satisfaction	NOUN
gp-181	378	5	and	and	CCONJ
gp-181	378	6	loyalty	loyalty	NOUN
gp-181	378	7	in	in	ADP
gp-181	378	8	online	online	ADJ
gp-181	378	9	food	food	NOUN
gp-181	378	10	delivery	delivery	NOUN
gp-181	378	11	service	service	NOUN
gp-181	378	12	during	during	ADP
gp-181	378	13	the	the	DET
gp-181	378	14	covid-19	covid-19	PROPN
gp-181	378	15	pandemic	pandemic	NOUN
gp-181	378	16	:	:	PUNCT
gp-181	378	17	its	its	PRON
gp-181	378	18	relation	relation	NOUN
gp-181	378	19	with	with	ADP
gp-181	378	20	open	open	ADJ
gp-181	378	21	innovation	innovation	NOUN
gp-181	378	22	.	.	PUNCT
gp-181	379	1	journal	journal	NOUN
gp-181	379	2	of	of	ADP
gp-181	379	3	open	open	ADJ
gp-181	379	4	innovation	innovation	NOUN
gp-181	379	5	:	:	PUNCT
gp-181	379	6	technology	technology	NOUN
gp-181	379	7	,	,	PUNCT
gp-181	379	8	market	market	NOUN
gp-181	379	9	,	,	PUNCT
gp-181	379	10	and	and	CCONJ
gp-181	379	11	complexity	complexity	NOUN
gp-181	379	12	,	,	PUNCT
gp-181	379	13	7(1	7(1	NUM
gp-181	379	14	)	)	PUNCT
gp-181	379	15	,	,	PUNCT
gp-181	379	16	76	76	NUM
gp-181	379	17	.	.	PUNCT
gp-181	380	1	https://doi.org/10.3390/joitmc7010076	https://doi.org/10.3390/joitmc7010076	NOUN
gp-181	380	2	pratama	pratama	NOUN
gp-181	380	3	,	,	PUNCT
gp-181	380	4	r.	r.	PROPN
gp-181	380	5	a.	a.	PROPN
gp-181	380	6	,	,	PUNCT
gp-181	380	7	prasetyo	prasetyo	NOUN
gp-181	380	8	,	,	PUNCT
gp-181	380	9	w.	w.	PROPN
gp-181	380	10	b.	b.	PROPN
gp-181	380	11	,	,	PUNCT
gp-181	380	12	&	&	CCONJ
gp-181	380	13	ramli	ramli	PROPN
gp-181	380	14	,	,	PUNCT
gp-181	380	15	a.	a.	PROPN
gp-181	380	16	h.	h.	PROPN
gp-181	380	17	(	(	PUNCT
gp-181	380	18	2024	2024	NUM
gp-181	380	19	)	)	PUNCT
gp-181	380	20	.	.	PUNCT
gp-181	381	1	e	e	X
gp-181	381	2	-	-	NOUN
gp-181	381	3	service	service	ADJ
gp-181	381	4	quality	quality	NOUN
gp-181	381	5	,	,	PUNCT
gp-181	381	6	e	e	NOUN
gp-181	381	7	-	-	NOUN
gp-181	381	8	trust	trust	NOUN
gp-181	381	9	,	,	PUNCT
gp-181	381	10	e	e	NOUN
gp-181	381	11	-	-	NOUN
gp-181	381	12	satisfaction	satisfaction	NOUN
gp-181	381	13	and	and	CCONJ
gp-181	381	14	e	e	NOUN
gp-181	381	15	-	-	NOUN
gp-181	381	16	loyalty	loyalty	NOUN
gp-181	381	17	in	in	ADP
gp-181	381	18	online	online	ADJ
gp-181	381	19	shopping	shopping	NOUN
gp-181	381	20	.	.	PUNCT
gp-181	382	1	jurnal	jurnal	ADJ
gp-181	382	2	ilmiah	ilmiah	PROPN
gp-181	382	3	manajemen	manajeman	NOUN
gp-181	382	4	kesatuan	kesatuan	PROPN
gp-181	382	5	,	,	PUNCT
gp-181	382	6	11(3	11(3	NUM
gp-181	382	7	)	)	PUNCT
gp-181	382	8	.	.	PUNCT
gp-181	383	1	https://doi.org/10.37641/jimkes.v11i3.2313	https://doi.org/10.37641/jimkes.v11i3.2313	PROPN
gp-181	383	2	preasetianto	preasetianto	NOUN
gp-181	383	3	,	,	PUNCT
gp-181	383	4	s.	s.	PROPN
gp-181	383	5	,	,	PUNCT
gp-181	383	6	mahda	mahda	PROPN
gp-181	383	7	,	,	PUNCT
gp-181	383	8	f.	f.	PROPN
gp-181	383	9	b.	b.	PROPN
gp-181	383	10	,	,	PUNCT
gp-181	383	11	kusuma	kusuma	PROPN
gp-181	383	12	,	,	PUNCT
gp-181	383	13	d.	d.	PROPN
gp-181	383	14	m.	m.	PROPN
gp-181	383	15	,	,	PUNCT
gp-181	383	16	&	&	CCONJ
gp-181	383	17	cahya	cahya	PROPN
gp-181	383	18	,	,	PUNCT
gp-181	383	19	a.	a.	PROPN
gp-181	383	20	d.	d.	PROPN
gp-181	383	21	(	(	PUNCT
gp-181	383	22	2021	2021	NUM
gp-181	383	23	)	)	PUNCT
gp-181	383	24	.	.	PUNCT
gp-181	384	1	analisis	analisis	NOUN
gp-181	384	2	layanan	layanan	VERB
gp-181	384	3	go	go	NOUN
gp-181	384	4	-	-	PUNCT
gp-181	384	5	food	food	NOUN
gp-181	384	6	dalam	dalam	PROPN
gp-181	384	7	meningkatkan	meningkatkan	PROPN
gp-181	384	8	penjualan	penjualan	PROPN
gp-181	384	9	pada	pada	PROPN
gp-181	384	10	umkm	umkm	PROPN
gp-181	384	11	kuliner	kuliner	PROPN
gp-181	384	12	di	di	PROPN
gp-181	384	13	yogyakarta	yogyakarta	PROPN
gp-181	384	14	.	.	PUNCT
gp-181	385	1	jurnal	jurnal	PROPN
gp-181	385	2	ilmu	ilmu	PROPN
gp-181	385	3	ekonomi	ekonomi	PROPN
gp-181	385	4	jie	jie	PROPN
gp-181	385	5	,	,	PUNCT
gp-181	385	6	5(3	5(3	NUM
gp-181	385	7	)	)	PUNCT
gp-181	385	8	,	,	PUNCT
gp-181	385	9	461–471	461–471	NUM
gp-181	385	10	.	.	PUNCT
gp-181	386	1	apdariza	apdariza	PROPN
gp-181	386	2	alfrida	alfrida	PROPN
gp-181	386	3	yumarnis	yumarnis	PROPN
gp-181	386	4	,	,	PUNCT
gp-181	386	5	mohamad	mohamad	PROPN
gp-181	386	6	irhas	irhas	PROPN
gp-181	386	7	effendi	effendi	PROPN
gp-181	386	8	,	,	PUNCT
gp-181	386	9	widhy	widhy	PROPN
gp-181	386	10	tri	tri	ADJ
gp-181	386	11	astuti	astuti	NOUN
gp-181	386	12	201	201	NUM
gp-181	386	13	qatawneh	qatawneh	NOUN
gp-181	386	14	,	,	PUNCT
gp-181	386	15	n.	n.	PROPN
gp-181	386	16	,	,	PUNCT
gp-181	386	17	al	al	PROPN
gp-181	386	18	-	-	ADJ
gp-181	386	19	okaily	okaily	ADV
gp-181	386	20	,	,	PUNCT
gp-181	386	21	m.	m.	NOUN
gp-181	386	22	,	,	PUNCT
gp-181	386	23	alkhasawneh	alkhasawneh	ADV
gp-181	386	24	,	,	PUNCT
gp-181	386	25	r.	r.	PROPN
gp-181	386	26	,	,	PUNCT
gp-181	386	27	althonayan	althonayan	PROPN
gp-181	386	28	,	,	PUNCT
gp-181	386	29	a.	a.	PROPN
gp-181	386	30	,	,	PUNCT
gp-181	386	31	&	&	CCONJ
gp-181	386	32	tarawneh	tarawneh	PROPN
gp-181	386	33	,	,	PUNCT
gp-181	386	34	a.	a.	NOUN
gp-181	386	35	(	(	PUNCT
gp-181	386	36	2024	2024	NUM
gp-181	386	37	)	)	PUNCT
gp-181	386	38	.	.	PUNCT
gp-181	387	1	the	the	DET
gp-181	387	2	mediating	mediate	VERB
gp-181	387	3	role	role	NOUN
gp-181	387	4	of	of	ADP
gp-181	387	5	e	e	NOUN
gp-181	387	6	-	-	NOUN
gp-181	387	7	trust	trust	NOUN
gp-181	387	8	and	and	CCONJ
gp-181	387	9	e	e	NOUN
gp-181	387	10	-	-	NOUN
gp-181	387	11	satisfaction	satisfaction	NOUN
gp-181	387	12	in	in	ADP
gp-181	387	13	the	the	DET
gp-181	387	14	relationship	relationship	NOUN
gp-181	387	15	between	between	ADP
gp-181	387	16	e	e	NOUN
gp-181	387	17	-	-	NOUN
gp-181	387	18	service	service	ADJ
gp-181	387	19	quality	quality	NOUN
gp-181	387	20	and	and	CCONJ
gp-181	387	21	e	e	NOUN
gp-181	387	22	-	-	NOUN
gp-181	387	23	loyalty	loyalty	NOUN
gp-181	387	24	toward	toward	ADP
gp-181	387	25	e	e	NOUN
gp-181	387	26	-	-	NOUN
gp-181	387	27	government	government	NOUN
gp-181	387	28	services	service	NOUN
gp-181	387	29	.	.	PUNCT
gp-181	388	1	global	global	ADJ
gp-181	388	2	knowledge	knowledge	NOUN
gp-181	388	3	,	,	PUNCT
gp-181	388	4	memory	memory	NOUN
gp-181	388	5	and	and	CCONJ
gp-181	388	6	communication	communication	NOUN
gp-181	388	7	.	.	PUNCT
gp-181	389	1	rachmawati	rachmawati	PROPN
gp-181	389	2	,	,	PUNCT
gp-181	389	3	d.	d.	PROPN
gp-181	389	4	,	,	PUNCT
gp-181	389	5	&	&	CCONJ
gp-181	389	6	syafarudin	syafarudin	PROPN
gp-181	389	7	,	,	PUNCT
gp-181	389	8	a.	a.	NOUN
gp-181	389	9	(	(	PUNCT
gp-181	389	10	2022	2022	NUM
gp-181	389	11	)	)	PUNCT
gp-181	389	12	.	.	PUNCT
gp-181	390	1	analysis	analysis	NOUN
gp-181	390	2	of	of	ADP
gp-181	390	3	e	e	NOUN
gp-181	390	4	-	-	NOUN
gp-181	390	5	service	service	ADJ
gp-181	390	6	quality	quality	NOUN
gp-181	390	7	and	and	CCONJ
gp-181	390	8	e	e	NOUN
gp-181	390	9	-	-	NOUN
gp-181	390	10	trust	trust	NOUN
gp-181	390	11	on	on	ADP
gp-181	390	12	e	e	NOUN
gp-181	390	13	-	-	NOUN
gp-181	390	14	loyalty	loyalty	NOUN
gp-181	390	15	with	with	ADP
gp-181	390	16	e	e	NOUN
gp-181	390	17	-	-	NOUN
gp-181	390	18	satisfaction	satisfaction	NOUN
gp-181	390	19	as	as	ADP
gp-181	390	20	an	an	DET
gp-181	390	21	intervening	intervene	VERB
gp-181	390	22	variable	variable	NOUN
gp-181	390	23	in	in	ADP
gp-181	390	24	the	the	DET
gp-181	390	25	government	government	NOUN
gp-181	390	26	e	e	NOUN
gp-181	390	27	-	-	NOUN
gp-181	390	28	catalogue	catalogue	NOUN
gp-181	390	29	.	.	PUNCT
gp-181	391	1	european	european	PROPN
gp-181	391	2	journal	journal	PROPN
gp-181	391	3	of	of	ADP
gp-181	391	4	business	business	NOUN
gp-181	391	5	and	and	CCONJ
gp-181	391	6	management	management	NOUN
gp-181	391	7	research	research	NOUN
gp-181	391	8	,	,	PUNCT
gp-181	391	9	7(2	7(2	NUM
gp-181	391	10	)	)	PUNCT
gp-181	391	11	,	,	PUNCT
gp-181	391	12	323–329	323–329	NUM
gp-181	391	13	.	.	PUNCT
gp-181	392	1	https://doi.org/10.24018/ejbmr.2022.7.2.1377	https://doi.org/10.24018/ejbmr.2022.7.2.1377	PROPN
gp-181	392	2	raza	raza	PROPN
gp-181	392	3	,	,	PUNCT
gp-181	392	4	s.	s.	PROPN
gp-181	392	5	a.	a.	PROPN
gp-181	392	6	,	,	PUNCT
gp-181	392	7	umer	umer	PROPN
gp-181	392	8	,	,	PUNCT
gp-181	392	9	a.	a.	PROPN
gp-181	392	10	,	,	PUNCT
gp-181	392	11	qureshi	qureshi	PROPN
gp-181	392	12	,	,	PUNCT
gp-181	392	13	m.	m.	NOUN
gp-181	392	14	a.	a.	PROPN
gp-181	392	15	,	,	PUNCT
gp-181	392	16	&	&	CCONJ
gp-181	392	17	dahri	dahri	PROPN
gp-181	392	18	,	,	PUNCT
gp-181	392	19	a.	a.	PROPN
gp-181	392	20	s.	s.	PROPN
gp-181	392	21	(	(	PUNCT
gp-181	392	22	2020	2020	NUM
gp-181	392	23	)	)	PUNCT
gp-181	392	24	.	.	PUNCT
gp-181	393	1	internet	internet	NOUN
gp-181	393	2	banking	banking	NOUN
gp-181	393	3	service	service	NOUN
gp-181	393	4	quality	quality	NOUN
gp-181	393	5	,	,	PUNCT
gp-181	393	6	ecustomer	ecustomer	NOUN
gp-181	393	7	satisfaction	satisfaction	NOUN
gp-181	393	8	and	and	CCONJ
gp-181	393	9	loyalty	loyalty	NOUN
gp-181	393	10	:	:	PUNCT
gp-181	393	11	the	the	DET
gp-181	393	12	modified	modified	ADJ
gp-181	393	13	e	e	ADJ
gp-181	393	14	-	-	ADJ
gp-181	393	15	servqual	servqual	ADJ
gp-181	393	16	model	model	NOUN
gp-181	393	17	.	.	PUNCT
gp-181	394	1	the	the	DET
gp-181	394	2	tqm	tqm	PROPN
gp-181	394	3	journal	journal	NOUN
gp-181	394	4	,	,	PUNCT
gp-181	394	5	32(6	32(6	NUM
gp-181	394	6	)	)	PUNCT
gp-181	394	7	,	,	PUNCT
gp-181	394	8	1443–1466	1443–1466	NUM
gp-181	394	9	.	.	PUNCT
gp-181	395	1	sa’adah	sa’adah	PROPN
gp-181	395	2	,	,	PUNCT
gp-181	395	3	l.	l.	PROPN
gp-181	395	4	(	(	PUNCT
gp-181	395	5	2020	2020	NUM
gp-181	395	6	)	)	PUNCT
gp-181	395	7	.	.	PUNCT
gp-181	396	1	kualitas	kualita	NOUN
gp-181	396	2	layanan	layanan	PROPN
gp-181	396	3	,	,	PUNCT
gp-181	396	4	harga	harga	PROPN
gp-181	396	5	,	,	PUNCT
gp-181	396	6	citra	citra	PROPN
gp-181	396	7	merk	merk	PROPN
gp-181	396	8	serta	serta	PROPN
gp-181	396	9	pengaruhnya	pengaruhnya	PROPN
gp-181	396	10	terhadap	terhadap	PROPN
gp-181	396	11	kepuasan	kepuasan	PROPN
gp-181	396	12	konsumen	konsumen	PROPN
gp-181	396	13	.	.	PUNCT
gp-181	397	1	lppm	lppm	PROPN
gp-181	397	2	universitas	universitas	PROPN
gp-181	397	3	kh	kh	PROPN
gp-181	397	4	.	.	PUNCT
gp-181	397	5	a.	a.	PROPN
gp-181	397	6	wahab	wahab	PROPN
gp-181	397	7	hasbullah	hasbullah	PROPN
gp-181	397	8	.	.	PUNCT
gp-181	398	1	suariedewi	suariedewi	PROPN
gp-181	398	2	,	,	PUNCT
gp-181	398	3	i.	i.	PROPN
gp-181	398	4	g.	g.	PROPN
gp-181	398	5	a.	a.	PROPN
gp-181	398	6	a.	a.	PROPN
gp-181	398	7	m.	m.	PROPN
gp-181	398	8	,	,	PUNCT
gp-181	398	9	&	&	CCONJ
gp-181	398	10	suprapti	suprapti	PROPN
gp-181	398	11	,	,	PUNCT
gp-181	398	12	n.	n.	PROPN
gp-181	398	13	w.	w.	PROPN
gp-181	398	14	s.	s.	PROPN
gp-181	398	15	(	(	PUNCT
gp-181	398	16	2020	2020	NUM
gp-181	398	17	)	)	PUNCT
gp-181	398	18	.	.	PUNCT
gp-181	399	1	effect	effect	NOUN
gp-181	399	2	of	of	ADP
gp-181	399	3	mobile	mobile	ADJ
gp-181	399	4	service	service	NOUN
gp-181	399	5	quality	quality	NOUN
gp-181	399	6	to	to	ADP
gp-181	399	7	e	e	NOUN
gp-181	399	8	-	-	VERB
gp-181	399	9	trust	trust	VERB
gp-181	399	10	to	to	PART
gp-181	399	11	develop	develop	VERB
gp-181	399	12	e	e	NOUN
gp-181	399	13	-	-	NOUN
gp-181	399	14	satisfaction	satisfaction	NOUN
gp-181	399	15	and	and	CCONJ
gp-181	399	16	e	e	NOUN
gp-181	399	17	-	-	NOUN
gp-181	399	18	loyalty	loyalty	ADJ
gp-181	399	19	mobile	mobile	ADJ
gp-181	399	20	banking	banking	NOUN
gp-181	399	21	services	service	NOUN
gp-181	399	22	.	.	PUNCT
gp-181	400	1	international	international	ADJ
gp-181	400	2	research	research	PROPN
gp-181	400	3	journal	journal	PROPN
gp-181	400	4	of	of	ADP
gp-181	400	5	management	management	NOUN
gp-181	400	6	,	,	PUNCT
gp-181	400	7	it	it	PRON
gp-181	400	8	and	and	CCONJ
gp-181	400	9	social	social	ADJ
gp-181	400	10	sciences	science	NOUN
gp-181	400	11	,	,	PUNCT
gp-181	400	12	7(1	7(1	NUM
gp-181	400	13	)	)	PUNCT
gp-181	400	14	,	,	PUNCT
gp-181	400	15	185–196	185–196	NUM
gp-181	400	16	.	.	PUNCT
gp-181	401	1	tam	tam	PROPN
gp-181	401	2	,	,	PUNCT
gp-181	401	3	c.	c.	PROPN
gp-181	401	4	,	,	PUNCT
gp-181	401	5	loureiro	loureiro	PROPN
gp-181	401	6	,	,	PUNCT
gp-181	401	7	a.	a.	PROPN
gp-181	401	8	,	,	PUNCT
gp-181	401	9	&	&	CCONJ
gp-181	401	10	oliveira	oliveira	PROPN
gp-181	401	11	,	,	PUNCT
gp-181	401	12	t.	t.	PROPN
gp-181	401	13	(	(	PUNCT
gp-181	401	14	2020	2020	NUM
gp-181	401	15	)	)	PUNCT
gp-181	401	16	.	.	PUNCT
gp-181	402	1	the	the	DET
gp-181	402	2	individual	individual	ADJ
gp-181	402	3	performance	performance	NOUN
gp-181	402	4	outcome	outcome	NOUN
gp-181	402	5	behind	behind	ADP
gp-181	402	6	ecommerce	ecommerce	NOUN
gp-181	402	7	is	be	AUX
gp-181	402	8	integrating	integrate	VERB
gp-181	402	9	information	information	NOUN
gp-181	402	10	systems	system	NOUN
gp-181	402	11	'	'	PART
gp-181	402	12	success	success	NOUN
gp-181	402	13	and	and	CCONJ
gp-181	402	14	trust	trust	NOUN
gp-181	402	15	.	.	PUNCT
gp-181	403	1	internet	internet	NOUN
gp-181	403	2	research	research	NOUN
gp-181	403	3	,	,	PUNCT
gp-181	403	4	30(2	30(2	NUM
gp-181	403	5	)	)	PUNCT
gp-181	403	6	,	,	PUNCT
gp-181	403	7	439–462	439–462	NUM
gp-181	403	8	.	.	PUNCT
gp-181	403	9	wikara	wikara	PROPN
gp-181	403	10	,	,	PUNCT
gp-181	403	11	b.	b.	PROPN
gp-181	403	12	p.	p.	PROPN
gp-181	403	13	s.	s.	PROPN
gp-181	403	14	,	,	PUNCT
gp-181	403	15	&	&	CCONJ
gp-181	403	16	hidayati	hidayati	PROPN
gp-181	403	17	,	,	PUNCT
gp-181	403	18	u.	u.	PROPN
gp-181	403	19	(	(	PUNCT
gp-181	403	20	2023a	2023a	NUM
gp-181	403	21	)	)	PUNCT
gp-181	403	22	.	.	PUNCT
gp-181	404	1	motif	motif	PROPN
gp-181	404	2	dan	dan	PROPN
gp-181	404	3	pola	pola	PROPN
gp-181	404	4	penggunaan	penggunaan	PROPN
gp-181	404	5	aplikasi	aplikasi	PROPN
gp-181	404	6	layanan	layanan	PROPN
gp-181	404	7	pesan	pesan	PROPN
gp-181	404	8	antar	antar	PROPN
gp-181	404	9	makanan	makanan	PROPN
gp-181	404	10	di	di	PROPN
gp-181	404	11	kalangan	kalangan	PROPN
gp-181	404	12	mahasiswa	mahasiswa	PROPN
gp-181	404	13	di	di	PROPN
gp-181	404	14	yogyakarta	yogyakarta	PROPN
gp-181	404	15	.	.	PUNCT
gp-181	405	1	lektur	lektur	PROPN
gp-181	405	2	:	:	PUNCT
gp-181	405	3	jurnal	jurnal	ADJ
gp-181	405	4	ilmu	ilmu	PROPN
gp-181	405	5	komunikasi	komunikasi	PROPN
gp-181	405	6	,	,	PUNCT
gp-181	405	7	6(1	6(1	NUM
gp-181	405	8	)	)	PUNCT
gp-181	405	9	.	.	PUNCT
gp-181	406	1	wikara	wikara	PROPN
gp-181	406	2	,	,	PUNCT
gp-181	406	3	b.	b.	PROPN
gp-181	406	4	p.	p.	PROPN
gp-181	406	5	s.	s.	PROPN
gp-181	406	6	,	,	PUNCT
gp-181	406	7	&	&	CCONJ
gp-181	406	8	hidayati	hidayati	PROPN
gp-181	406	9	,	,	PUNCT
gp-181	406	10	u.	u.	PROPN
gp-181	406	11	(	(	PUNCT
gp-181	406	12	2023b	2023b	NUM
gp-181	406	13	)	)	PUNCT
gp-181	406	14	.	.	PUNCT
gp-181	407	1	motif	motif	PROPN
gp-181	407	2	dan	dan	PROPN
gp-181	407	3	pola	pola	PROPN
gp-181	407	4	penggunaan	penggunaan	PROPN
gp-181	407	5	aplikasi	aplikasi	PROPN
gp-181	407	6	layanan	layanan	PROPN
gp-181	407	7	pesan	pesan	PROPN
gp-181	407	8	antar	antar	PROPN
gp-181	407	9	makanan	makanan	PROPN
gp-181	407	10	di	di	PROPN
gp-181	407	11	kalangan	kalangan	PROPN
gp-181	407	12	mahasiswa	mahasiswa	PROPN
gp-181	407	13	di	di	PROPN
gp-181	407	14	yogyakarta	yogyakarta	PROPN
gp-181	407	15	.	.	PUNCT
gp-181	408	1	lektur	lektur	PROPN
gp-181	408	2	:	:	PUNCT
gp-181	408	3	jurnal	jurnal	ADJ
gp-181	408	4	ilmu	ilmu	PROPN
gp-181	408	5	komunikasi	komunikasi	PROPN
gp-181	408	6	,	,	PUNCT
gp-181	408	7	6(1	6(1	NUM
gp-181	408	8	)	)	PUNCT
gp-181	408	9	.	.	PUNCT
gp-181	409	1	copyright	copyright	NOUN
gp-181	409	2	holders	holder	NOUN
gp-181	409	3	:	:	PUNCT
gp-181	409	4	apdariza	apdariza	PROPN
gp-181	409	5	alfrida	alfrida	PROPN
gp-181	409	6	yumarnis	yumarnis	PROPN
gp-181	409	7	,	,	PUNCT
gp-181	409	8	mohamad	mohamad	PROPN
gp-181	409	9	irhas	irhas	PROPN
gp-181	409	10	effendi	effendi	PROPN
gp-181	409	11	,	,	PUNCT
gp-181	409	12	widhy	widhy	PROPN
gp-181	409	13	tri	tri	ADJ
gp-181	409	14	astuti	astuti	PROPN
gp-181	409	15	(	(	PUNCT
gp-181	409	16	2025	2025	NUM
gp-181	409	17	)	)	PUNCT
gp-181	409	18	first	first	ADJ
gp-181	409	19	publication	publication	NOUN
gp-181	409	20	right	right	NOUN
gp-181	409	21	:	:	PUNCT
gp-181	409	22	ajemb	ajemb	PROPN
gp-181	409	23	american	american	PROPN
gp-181	409	24	journal	journal	PROPN
gp-181	409	25	of	of	ADP
gp-181	409	26	economic	economic	ADJ
gp-181	409	27	and	and	CCONJ
gp-181	409	28	management	management	NOUN
gp-181	409	29	business	business	NOUN
