id	sid	tid	token	lemma	pos
gp-274	1	1	american	american	PROPN
gp-274	1	2	journal	journal	PROPN
gp-274	1	3	of	of	ADP
gp-274	1	4	economic	economic	ADJ
gp-274	1	5	and	and	CCONJ
gp-274	1	6	management	management	NOUN
gp-274	1	7	business	business	NOUN
gp-274	1	8	e	e	NOUN
gp-274	1	9	-	-	NOUN
gp-274	1	10	issn	issn	ADJ
gp-274	1	11	:	:	PUNCT
gp-274	1	12	2835	2835	NUM
gp-274	1	13	-	-	SYM
gp-274	1	14	5199	5199	NUM
gp-274	1	15	vol	vol	NOUN
gp-274	1	16	.	.	PROPN
gp-274	1	17	4	4	NUM
gp-274	1	18	no	no	NOUN
gp-274	1	19	.	.	NOUN
gp-274	2	1	8	8	NUM
gp-274	2	2	august	august	PROPN
gp-274	2	3	2025	2025	NUM
gp-274	2	4	1134	1134	NUM
gp-274	2	5	the	the	DET
gp-274	2	6	impact	impact	NOUN
gp-274	2	7	of	of	ADP
gp-274	2	8	marketing	marketing	NOUN
gp-274	2	9	strategy	strategy	NOUN
gp-274	2	10	(	(	PUNCT
gp-274	2	11	4p	4p	NOUN
gp-274	2	12	)	)	PUNCT
gp-274	2	13	on	on	ADP
gp-274	2	14	customer	customer	NOUN
gp-274	2	15	loyalty	loyalty	NOUN
gp-274	2	16	at	at	ADP
gp-274	2	17	pt	pt	PROPN
gp-274	2	18	bank	bank	PROPN
gp-274	2	19	rakyat	rakyat	PROPN
gp-274	2	20	indonesia	indonesia	PROPN
gp-274	2	21	(	(	PUNCT
gp-274	2	22	persero	persero	NOUN
gp-274	2	23	)	)	PUNCT
gp-274	2	24	tbk	tbk	PROPN
gp-274	2	25	branch	branch	PROPN
gp-274	2	26	office	office	PROPN
gp-274	2	27	medan	medan	PROPN
gp-274	2	28	putri	putri	PROPN
gp-274	2	29	hijau	hijau	PROPN
gp-274	2	30	teuku	teuku	NOUN
gp-274	2	31	umardy	umardy	ADJ
gp-274	2	32	alpis¹	alpis¹	PROPN
gp-274	2	33	,	,	PUNCT
gp-274	2	34	ronny	ronny	VERB
gp-274	2	35	samsul	samsul	PROPN
gp-274	2	36	bahri²	bahri²	PROPN
gp-274	2	37	sekolah	sekolah	PROPN
gp-274	2	38	tinggi	tinggi	PROPN
gp-274	2	39	ilmu	ilmu	PROPN
gp-274	2	40	ekonomi	ekonomi	PROPN
gp-274	2	41	harapan	harapan	PROPN
gp-274	2	42	bangsa	bangsa	PROPN
gp-274	2	43	,	,	PUNCT
gp-274	2	44	indonesia1	indonesia1	NOUN
gp-274	2	45	universitas	universitas	PROPN
gp-274	2	46	bina	bina	PROPN
gp-274	2	47	nusantara	nusantara	PROPN
gp-274	2	48	,	,	PUNCT
gp-274	2	49	indonesia2	indonesia2	NOUN
gp-274	2	50	email	email	NOUN
gp-274	2	51	:	:	PUNCT
gp-274	2	52	mm-24110@students.ithb.ac.id	mm-24110@students.ithb.ac.id	NOUN
gp-274	2	53	,	,	PUNCT
gp-274	2	54	ronny_bahri@binus.ac.id	ronny_bahri@binus.ac.id	PROPN
gp-274	2	55	abstract	abstract	NOUN
gp-274	2	56	in	in	ADP
gp-274	2	57	the	the	DET
gp-274	2	58	face	face	NOUN
gp-274	2	59	of	of	ADP
gp-274	2	60	increasing	increase	VERB
gp-274	2	61	competition	competition	NOUN
gp-274	2	62	in	in	ADP
gp-274	2	63	the	the	DET
gp-274	2	64	banking	banking	NOUN
gp-274	2	65	industry	industry	NOUN
gp-274	2	66	,	,	PUNCT
gp-274	2	67	customer	customer	NOUN
gp-274	2	68	loyalty	loyalty	NOUN
gp-274	2	69	has	have	AUX
gp-274	2	70	become	become	VERB
gp-274	2	71	a	a	DET
gp-274	2	72	critical	critical	ADJ
gp-274	2	73	factor	factor	NOUN
gp-274	2	74	for	for	ADP
gp-274	2	75	business	business	NOUN
gp-274	2	76	sustainability	sustainability	NOUN
gp-274	2	77	.	.	PUNCT
gp-274	3	1	pt	pt	PROPN
gp-274	3	2	bank	bank	PROPN
gp-274	3	3	rakyat	rakyat	PROPN
gp-274	3	4	indonesia	indonesia	PROPN
gp-274	3	5	(	(	PUNCT
gp-274	3	6	persero	persero	NOUN
gp-274	3	7	)	)	PUNCT
gp-274	3	8	tbk	tbk	PROPN
gp-274	3	9	branch	branch	PROPN
gp-274	3	10	office	office	PROPN
gp-274	3	11	medan	medan	PROPN
gp-274	3	12	putri	putri	PROPN
gp-274	3	13	hijau	hijau	PROPN
gp-274	3	14	is	be	AUX
gp-274	3	15	no	no	DET
gp-274	3	16	exception	exception	NOUN
gp-274	3	17	,	,	PUNCT
gp-274	3	18	where	where	SCONJ
gp-274	3	19	internal	internal	ADJ
gp-274	3	20	data	datum	NOUN
gp-274	3	21	shows	show	VERB
gp-274	3	22	that	that	SCONJ
gp-274	3	23	42	42	NUM
gp-274	3	24	%	%	NOUN
gp-274	3	25	of	of	ADP
gp-274	3	26	customers	customer	NOUN
gp-274	3	27	exhibit	exhibit	VERB
gp-274	3	28	signs	sign	NOUN
gp-274	3	29	of	of	ADP
gp-274	3	30	disloyalty	disloyalty	NOUN
gp-274	3	31	.	.	PUNCT
gp-274	4	1	this	this	DET
gp-274	4	2	research	research	NOUN
gp-274	4	3	analyzes	analyze	VERB
gp-274	4	4	the	the	DET
gp-274	4	5	influence	influence	NOUN
gp-274	4	6	of	of	ADP
gp-274	4	7	marketing	marketing	NOUN
gp-274	4	8	strategies	strategy	NOUN
gp-274	4	9	,	,	PUNCT
gp-274	4	10	including	include	VERB
gp-274	4	11	product	product	NOUN
gp-274	4	12	,	,	PUNCT
gp-274	4	13	price	price	NOUN
gp-274	4	14	,	,	PUNCT
gp-274	4	15	place	place	NOUN
gp-274	4	16	,	,	PUNCT
gp-274	4	17	and	and	CCONJ
gp-274	4	18	promotion	promotion	NOUN
gp-274	4	19	(	(	PUNCT
gp-274	4	20	4p	4p	NOUN
gp-274	4	21	)	)	PUNCT
gp-274	4	22	,	,	PUNCT
gp-274	4	23	on	on	ADP
gp-274	4	24	customer	customer	NOUN
gp-274	4	25	loyalty	loyalty	NOUN
gp-274	4	26	at	at	ADP
gp-274	4	27	bank	bank	PROPN
gp-274	4	28	bri	bri	PROPN
gp-274	4	29	branch	branch	PROPN
gp-274	4	30	office	office	PROPN
gp-274	4	31	medan	medan	PROPN
gp-274	4	32	putri	putri	PROPN
gp-274	4	33	hijau	hijau	PROPN
gp-274	4	34	.	.	PUNCT
gp-274	5	1	customer	customer	NOUN
gp-274	5	2	loyalty	loyalty	NOUN
gp-274	5	3	is	be	AUX
gp-274	5	4	crucial	crucial	ADJ
gp-274	5	5	for	for	ADP
gp-274	5	6	banking	banking	NOUN
gp-274	5	7	business	business	NOUN
gp-274	5	8	sustainability	sustainability	NOUN
gp-274	5	9	amidst	amidst	ADP
gp-274	5	10	fierce	fierce	ADJ
gp-274	5	11	competition	competition	NOUN
gp-274	5	12	,	,	PUNCT
gp-274	5	13	as	as	SCONJ
gp-274	5	14	loyal	loyal	ADJ
gp-274	5	15	customers	customer	NOUN
gp-274	5	16	contribute	contribute	VERB
gp-274	5	17	to	to	ADP
gp-274	5	18	increased	increase	VERB
gp-274	5	19	revenue	revenue	NOUN
gp-274	5	20	and	and	CCONJ
gp-274	5	21	marketing	marketing	NOUN
gp-274	5	22	cost	cost	NOUN
gp-274	5	23	efficiency	efficiency	NOUN
gp-274	5	24	.	.	PUNCT
gp-274	6	1	internal	internal	ADJ
gp-274	6	2	data	datum	NOUN
gp-274	6	3	indicates	indicate	VERB
gp-274	6	4	that	that	SCONJ
gp-274	6	5	42	42	NUM
gp-274	6	6	%	%	NOUN
gp-274	6	7	of	of	ADP
gp-274	6	8	bri	bri	PROPN
gp-274	6	9	medan	medan	PROPN
gp-274	6	10	putri	putri	PROPN
gp-274	6	11	hijau	hijau	PROPN
gp-274	6	12	customers	customer	NOUN
gp-274	6	13	show	show	VERB
gp-274	6	14	signs	sign	NOUN
gp-274	6	15	of	of	ADP
gp-274	6	16	disloyalty	disloyalty	NOUN
gp-274	6	17	,	,	PUNCT
gp-274	6	18	highlighting	highlight	VERB
gp-274	6	19	the	the	DET
gp-274	6	20	multicollinearity	multicollinearity	NOUN
gp-274	6	21	was	be	AUX
gp-274	6	22	present	present	ADJ
gp-274	6	23	(	(	PUNCT
gp-274	6	24	tolerance	tolerance	NOUN
gp-274	6	25	>	>	X
gp-274	6	26	0.1	0.1	NUM
gp-274	6	27	,	,	PUNCT
gp-274	6	28	vif	vif	NOUN
gp-274	6	29	<	<	X
gp-274	6	30	10	10	NUM
gp-274	6	31	)	)	PUNCT
gp-274	6	32	.	.	PUNCT
gp-274	7	1	simultaneously	simultaneously	ADV
gp-274	7	2	,	,	PUNCT
gp-274	7	3	product	product	NOUN
gp-274	7	4	,	,	PUNCT
gp-274	7	5	price	price	NOUN
gp-274	7	6	,	,	PUNCT
gp-274	7	7	place	place	NOUN
gp-274	7	8	,	,	PUNCT
gp-274	7	9	and	and	CCONJ
gp-274	7	10	promotion	promotion	NOUN
gp-274	7	11	significantly	significantly	ADV
gp-274	7	12	influenced	influence	VERB
gp-274	7	13	customer	customer	NOUN
gp-274	7	14	loyalty	loyalty	NOUN
gp-274	7	15	(	(	PUNCT
gp-274	7	16	f	f	NOUN
gp-274	7	17	-	-	PUNCT
gp-274	7	18	statistic	statistic	NOUN
gp-274	7	19	=	=	SYM
gp-274	7	20	31.716	31.716	NUM
gp-274	7	21	,	,	PUNCT
gp-274	7	22	sig	sig	NOUN
gp-274	7	23	.	.	PUNCT
gp-274	8	1	=	=	PUNCT
gp-274	8	2	0.000	0.000	NUM
gp-274	8	3	)	)	PUNCT
gp-274	8	4	.	.	PUNCT
gp-274	9	1	partially	partially	ADV
gp-274	9	2	,	,	PUNCT
gp-274	9	3	product	product	NOUN
gp-274	9	4	(	(	PUNCT
gp-274	9	5	p	p	NOUN
gp-274	9	6	-	-	PUNCT
gp-274	9	7	value	value	NOUN
gp-274	9	8	=	=	NOUN
gp-274	9	9	0.002	0.002	NUM
gp-274	9	10	)	)	PUNCT
gp-274	9	11	,	,	PUNCT
gp-274	9	12	place	place	VERB
gp-274	9	13	importance	importance	NOUN
gp-274	9	14	of	of	ADP
gp-274	9	15	effective	effective	ADJ
gp-274	9	16	marketing	marketing	NOUN
gp-274	9	17	strategies	strategy	NOUN
gp-274	9	18	.	.	PUNCT
gp-274	10	1	this	this	DET
gp-274	10	2	study	study	NOUN
gp-274	10	3	employed	employ	VERB
gp-274	10	4	a	a	DET
gp-274	10	5	quantitative	quantitative	ADJ
gp-274	10	6	approach	approach	NOUN
gp-274	10	7	with	with	ADP
gp-274	10	8	a	a	DET
gp-274	10	9	survey	survey	NOUN
gp-274	10	10	method	method	NOUN
gp-274	10	11	,	,	PUNCT
gp-274	10	12	distributing	distribute	VERB
gp-274	10	13	questionnaires	questionnaire	NOUN
gp-274	10	14	to	to	ADP
gp-274	10	15	96	96	NUM
gp-274	10	16	bri	bri	PROPN
gp-274	10	17	medan	medan	PROPN
gp-274	10	18	putri	putri	PROPN
gp-274	10	19	hijau	hijau	PROPN
gp-274	10	20	customers	customer	NOUN
gp-274	10	21	using	use	VERB
gp-274	10	22	purposive	purposive	ADJ
gp-274	10	23	sampling	sample	VERB
gp-274	10	24	technique	technique	NOUN
gp-274	10	25	.	.	PUNCT
gp-274	11	1	data	datum	NOUN
gp-274	11	2	were	be	AUX
gp-274	11	3	analyzed	analyze	VERB
gp-274	11	4	using	use	VERB
gp-274	11	5	spss	spss	PROPN
gp-274	11	6	version	version	NOUN
gp-274	11	7	25	25	NUM
gp-274	11	8	,	,	PUNCT
gp-274	11	9	involving	involve	VERB
gp-274	11	10	validity	validity	NOUN
gp-274	11	11	(	(	PUNCT
gp-274	11	12	pearson	pearson	NOUN
gp-274	11	13	correlation	correlation	NOUN
gp-274	11	14	)	)	PUNCT
gp-274	11	15	,	,	PUNCT
gp-274	11	16	reliability	reliability	NOUN
gp-274	11	17	(	(	PUNCT
gp-274	11	18	cronbach	cronbach	VERB
gp-274	11	19	's	's	PART
gp-274	11	20	alpha	alpha	NOUN
gp-274	11	21	)	)	PUNCT
gp-274	11	22	,	,	PUNCT
gp-274	11	23	and	and	CCONJ
gp-274	11	24	classical	classical	ADJ
gp-274	11	25	assumption	assumption	NOUN
gp-274	11	26	tests	test	NOUN
gp-274	11	27	(	(	PUNCT
gp-274	11	28	normality	normality	NOUN
gp-274	11	29	,	,	PUNCT
gp-274	11	30	multicollinearity	multicollinearity	NOUN
gp-274	11	31	,	,	PUNCT
gp-274	11	32	heteroscedasticity	heteroscedasticity	NOUN
gp-274	11	33	)	)	PUNCT
gp-274	11	34	.	.	PUNCT
gp-274	12	1	the	the	DET
gp-274	12	2	results	result	NOUN
gp-274	12	3	show	show	VERB
gp-274	12	4	that	that	SCONJ
gp-274	12	5	the	the	DET
gp-274	12	6	regression	regression	NOUN
gp-274	12	7	model	model	NOUN
gp-274	12	8	met	meet	VERB
gp-274	12	9	classical	classical	ADJ
gp-274	12	10	assumptions	assumption	NOUN
gp-274	12	11	:	:	PUNCT
gp-274	12	12	data	datum	NOUN
gp-274	12	13	were	be	AUX
gp-274	12	14	normally	normally	ADV
gp-274	12	15	distributed	distribute	VERB
gp-274	12	16	(	(	PUNCT
gp-274	12	17	kolmogorov	kolmogorov	ADJ
gp-274	12	18	-	-	PUNCT
gp-274	12	19	smirnov	smirnov	ADJ
gp-274	12	20	p	p	NOUN
gp-274	12	21	-	-	PUNCT
gp-274	12	22	value	value	NOUN
gp-274	12	23	>	>	NOUN
gp-274	12	24	0.05	0.05	NUM
gp-274	12	25	)	)	PUNCT
gp-274	12	26	and	and	CCONJ
gp-274	12	27	no	no	DET
gp-274	12	28	significant	significant	ADJ
gp-274	12	29	(	(	PUNCT
gp-274	12	30	p	p	NOUN
gp-274	12	31	-	-	PUNCT
gp-274	12	32	value	value	NOUN
gp-274	12	33	=	=	NOUN
gp-274	12	34	0.015	0.015	NUM
gp-274	12	35	)	)	PUNCT
gp-274	12	36	,	,	PUNCT
gp-274	12	37	and	and	CCONJ
gp-274	12	38	promotion	promotion	NOUN
gp-274	12	39	(	(	PUNCT
gp-274	12	40	p	p	NOUN
gp-274	12	41	-	-	PUNCT
gp-274	12	42	value	value	NOUN
gp-274	12	43	=	=	NOUN
gp-274	12	44	0.049	0.049	NUM
gp-274	12	45	)	)	PUNCT
gp-274	12	46	significantly	significantly	ADV
gp-274	12	47	affected	affect	VERB
gp-274	12	48	customer	customer	NOUN
gp-274	12	49	loyalty	loyalty	NOUN
gp-274	12	50	,	,	PUNCT
gp-274	12	51	while	while	SCONJ
gp-274	12	52	price	price	NOUN
gp-274	12	53	did	do	AUX
gp-274	12	54	not	not	PART
gp-274	12	55	show	show	VERB
gp-274	12	56	a	a	DET
gp-274	12	57	significant	significant	ADJ
gp-274	12	58	effect	effect	NOUN
gp-274	12	59	(	(	PUNCT
gp-274	12	60	p	p	NOUN
gp-274	12	61	-	-	PUNCT
gp-274	12	62	value	value	NOUN
gp-274	12	63	=	=	NOUN
gp-274	12	64	0.774	0.774	NUM
gp-274	12	65	)	)	PUNCT
gp-274	12	66	.	.	PUNCT
gp-274	13	1	the	the	DET
gp-274	13	2	conclusion	conclusion	NOUN
gp-274	13	3	of	of	ADP
gp-274	13	4	this	this	DET
gp-274	13	5	research	research	NOUN
gp-274	13	6	is	be	AUX
gp-274	13	7	that	that	SCONJ
gp-274	13	8	the	the	DET
gp-274	13	9	overall	overall	ADJ
gp-274	13	10	marketing	marketing	NOUN
gp-274	13	11	strategy	strategy	NOUN
gp-274	13	12	(	(	PUNCT
gp-274	13	13	4p	4p	NUM
gp-274	13	14	)	)	PUNCT
gp-274	13	15	significantly	significantly	ADV
gp-274	13	16	impacts	impact	VERB
gp-274	13	17	customer	customer	NOUN
gp-274	13	18	loyalty	loyalty	NOUN
gp-274	13	19	at	at	ADP
gp-274	13	20	bank	bank	PROPN
gp-274	13	21	bri	bri	PROPN
gp-274	13	22	branch	branch	PROPN
gp-274	13	23	office	office	PROPN
gp-274	13	24	medan	medan	PROPN
gp-274	13	25	putri	putri	PROPN
gp-274	13	26	hijau	hijau	PROPN
gp-274	13	27	,	,	PUNCT
gp-274	13	28	with	with	ADP
gp-274	13	29	product	product	NOUN
gp-274	13	30	being	be	AUX
gp-274	13	31	a	a	DET
gp-274	13	32	key	key	ADJ
gp-274	13	33	driver	driver	NOUN
gp-274	13	34	of	of	ADP
gp-274	13	35	loyalty	loyalty	NOUN
gp-274	13	36	.	.	PUNCT
gp-274	14	1	keywords	keyword	NOUN
gp-274	14	2	:	:	PUNCT
gp-274	14	3	banking	banking	NOUN
gp-274	14	4	;	;	PUNCT
gp-274	14	5	customer	customer	NOUN
gp-274	14	6	loyalty	loyalty	NOUN
gp-274	14	7	;	;	PUNCT
gp-274	14	8	marketing	marketing	NOUN
gp-274	14	9	strategy	strategy	NOUN
gp-274	14	10	;	;	PUNCT
gp-274	14	11	4p	4p	NUM
gp-274	14	12	(	(	PUNCT
gp-274	14	13	product	product	NOUN
gp-274	14	14	,	,	PUNCT
gp-274	14	15	price	price	NOUN
gp-274	14	16	,	,	PUNCT
gp-274	14	17	place	place	NOUN
gp-274	14	18	,	,	PUNCT
gp-274	14	19	promotion	promotion	NOUN
gp-274	14	20	)	)	PUNCT
gp-274	14	21	introduction	introduction	NOUN
gp-274	14	22	customer	customer	NOUN
gp-274	14	23	loyalty	loyalty	NOUN
gp-274	14	24	is	be	AUX
gp-274	14	25	one	one	NUM
gp-274	14	26	of	of	ADP
gp-274	14	27	the	the	DET
gp-274	14	28	key	key	ADJ
gp-274	14	29	factors	factor	NOUN
gp-274	14	30	determining	determine	VERB
gp-274	14	31	the	the	DET
gp-274	14	32	sustainability	sustainability	NOUN
gp-274	14	33	and	and	CCONJ
gp-274	14	34	growth	growth	NOUN
gp-274	14	35	of	of	ADP
gp-274	14	36	businesses	business	NOUN
gp-274	14	37	in	in	ADP
gp-274	14	38	the	the	DET
gp-274	14	39	banking	banking	NOUN
gp-274	14	40	sector	sector	NOUN
gp-274	14	41	(	(	PUNCT
gp-274	14	42	griffin	griffin	NOUN
gp-274	14	43	,	,	PUNCT
gp-274	14	44	2014	2014	NUM
gp-274	14	45	;	;	PUNCT
gp-274	14	46	gunawan	gunawan	X
gp-274	14	47	,	,	PUNCT
gp-274	14	48	2022	2022	NUM
gp-274	14	49	;	;	PUNCT
gp-274	14	50	konečnik	konečnik	X
gp-274	14	51	ruzzier	ruzzier	X
gp-274	14	52	et	et	PROPN
gp-274	14	53	al	al	PROPN
gp-274	14	54	.	.	PROPN
gp-274	14	55	,	,	PUNCT
gp-274	14	56	2014	2014	NUM
gp-274	14	57	;	;	PUNCT
gp-274	14	58	magatef	magatef	PROPN
gp-274	14	59	et	et	PROPN
gp-274	14	60	al	al	PROPN
gp-274	14	61	.	.	PROPN
gp-274	14	62	,	,	PUNCT
gp-274	14	63	2023	2023	NUM
gp-274	14	64	;	;	PUNCT
gp-274	14	65	sundström	sundström	PROPN
gp-274	14	66	&	&	CCONJ
gp-274	14	67	hjelm	hjelm	ADJ
gp-274	14	68	-	-	PUNCT
gp-274	14	69	lidholm	lidholm	NOUN
gp-274	14	70	,	,	PUNCT
gp-274	14	71	2020	2020	NUM
gp-274	14	72	)	)	PUNCT
gp-274	14	73	.	.	PUNCT
gp-274	15	1	in	in	ADP
gp-274	15	2	an	an	DET
gp-274	15	3	increasingly	increasingly	ADV
gp-274	15	4	competitive	competitive	ADJ
gp-274	15	5	era	era	NOUN
gp-274	15	6	,	,	PUNCT
gp-274	15	7	banks	bank	NOUN
gp-274	15	8	are	be	AUX
gp-274	15	9	not	not	PART
gp-274	15	10	only	only	ADV
gp-274	15	11	required	require	VERB
gp-274	15	12	to	to	PART
gp-274	15	13	attract	attract	VERB
gp-274	15	14	new	new	ADJ
gp-274	15	15	customers	customer	NOUN
gp-274	15	16	but	but	CCONJ
gp-274	15	17	also	also	ADV
gp-274	15	18	to	to	PART
gp-274	15	19	retain	retain	VERB
gp-274	15	20	existing	exist	VERB
gp-274	15	21	ones	one	NOUN
gp-274	15	22	.	.	PUNCT
gp-274	16	1	loyal	loyal	ADJ
gp-274	16	2	customers	customer	NOUN
gp-274	16	3	tend	tend	VERB
gp-274	16	4	to	to	PART
gp-274	16	5	transact	transact	VERB
gp-274	16	6	more	more	ADV
gp-274	16	7	frequently	frequently	ADV
gp-274	16	8	,	,	PUNCT
gp-274	16	9	use	use	VERB
gp-274	16	10	more	more	ADJ
gp-274	16	11	products	product	NOUN
gp-274	16	12	and	and	CCONJ
gp-274	16	13	services	service	NOUN
gp-274	16	14	offered	offer	VERB
gp-274	16	15	by	by	ADP
gp-274	16	16	the	the	DET
gp-274	16	17	bank	bank	NOUN
gp-274	16	18	,	,	PUNCT
gp-274	16	19	and	and	CCONJ
gp-274	16	20	provide	provide	VERB
gp-274	16	21	positive	positive	ADJ
gp-274	16	22	recommendations	recommendation	NOUN
gp-274	16	23	to	to	ADP
gp-274	16	24	others	other	NOUN
gp-274	16	25	.	.	PUNCT
gp-274	17	1	this	this	PRON
gp-274	17	2	directly	directly	ADV
gp-274	17	3	impacts	impact	VERB
gp-274	17	4	revenue	revenue	NOUN
gp-274	17	5	growth	growth	NOUN
gp-274	17	6	and	and	CCONJ
gp-274	17	7	marketing	marketing	NOUN
gp-274	17	8	cost	cost	NOUN
gp-274	17	9	efficiency	efficiency	NOUN
gp-274	17	10	(	(	PUNCT
gp-274	17	11	de	de	X
gp-274	17	12	medeiros	medeiros	PROPN
gp-274	17	13	et	et	PROPN
gp-274	17	14	al	al	PROPN
gp-274	17	15	.	.	PROPN
gp-274	17	16	,	,	PUNCT
gp-274	17	17	2017	2017	NUM
gp-274	17	18	;	;	PUNCT
gp-274	17	19	irfansius	irfansius	PROPN
gp-274	17	20	&	&	CCONJ
gp-274	17	21	firdausy	firdausy	ADJ
gp-274	17	22	,	,	PUNCT
gp-274	17	23	2021	2021	NUM
gp-274	17	24	;	;	PUNCT
gp-274	17	25	naini	naini	PROPN
gp-274	17	26	et	et	PROPN
gp-274	17	27	al	al	PROPN
gp-274	17	28	.	.	PROPN
gp-274	17	29	,	,	PUNCT
gp-274	17	30	2022	2022	NUM
gp-274	17	31	;	;	PUNCT
gp-274	17	32	setiyawan	setiyawan	NOUN
gp-274	17	33	,	,	PUNCT
gp-274	17	34	2022	2022	NUM
gp-274	17	35	;	;	PUNCT
gp-274	17	36	xie	xie	PROPN
gp-274	17	37	&	&	CCONJ
gp-274	17	38	luo	luo	PROPN
gp-274	17	39	,	,	PUNCT
gp-274	17	40	2022	2022	NUM
gp-274	17	41	)	)	PUNCT
gp-274	17	42	.	.	PUNCT
gp-274	18	1	according	accord	VERB
gp-274	18	2	to	to	ADP
gp-274	18	3	kotler	kotler	NOUN
gp-274	18	4	and	and	CCONJ
gp-274	18	5	keller	keller	PROPN
gp-274	18	6	(	(	PUNCT
gp-274	18	7	2016	2016	NUM
gp-274	18	8	)	)	PUNCT
gp-274	18	9	,	,	PUNCT
gp-274	18	10	customer	customer	NOUN
gp-274	18	11	loyalty	loyalty	NOUN
gp-274	18	12	is	be	AUX
gp-274	18	13	a	a	DET
gp-274	18	14	valuable	valuable	ADJ
gp-274	18	15	asset	asset	NOUN
gp-274	18	16	because	because	SCONJ
gp-274	18	17	the	the	DET
gp-274	18	18	cost	cost	NOUN
gp-274	18	19	of	of	ADP
gp-274	18	20	retaining	retain	VERB
gp-274	18	21	existing	exist	VERB
gp-274	18	22	customers	customer	NOUN
gp-274	18	23	is	be	AUX
gp-274	18	24	much	much	ADV
gp-274	18	25	lower	low	ADJ
gp-274	18	26	compared	compare	VERB
gp-274	18	27	to	to	ADP
gp-274	18	28	acquiring	acquire	VERB
gp-274	18	29	new	new	ADJ
gp-274	18	30	customers	customer	NOUN
gp-274	18	31	.	.	PUNCT
gp-274	19	1	furthermore	furthermore	ADV
gp-274	19	2	,	,	PUNCT
gp-274	19	3	nur	nur	VERB
gp-274	19	4	rahmawati	rahmawati	NOUN
gp-274	19	5	and	and	CCONJ
gp-274	19	6	irmayanti	irmayanti	PROPN
gp-274	19	7	hasan	hasan	PROPN
gp-274	19	8	(	(	PUNCT
gp-274	19	9	2023	2023	NUM
gp-274	19	10	)	)	PUNCT
gp-274	19	11	showed	show	VERB
gp-274	19	12	that	that	SCONJ
gp-274	19	13	a	a	DET
gp-274	19	14	5	5	NUM
gp-274	19	15	%	%	NOUN
gp-274	19	16	increase	increase	NOUN
gp-274	19	17	in	in	ADP
gp-274	19	18	customer	customer	NOUN
gp-274	19	19	loyalty	loyalty	NOUN
gp-274	19	20	can	can	AUX
gp-274	19	21	improve	improve	VERB
gp-274	19	22	company	company	NOUN
gp-274	19	23	profitability	profitability	NOUN
gp-274	19	24	between	between	ADP
gp-274	19	25	25	25	NUM
gp-274	19	26	%	%	NOUN
gp-274	19	27	to	to	PART
gp-274	19	28	95	95	NUM
gp-274	19	29	%	%	NOUN
gp-274	19	30	.	.	PUNCT
gp-274	20	1	based	base	VERB
gp-274	20	2	on	on	ADP
gp-274	20	3	an	an	DET
gp-274	20	4	internal	internal	ADJ
gp-274	20	5	survey	survey	NOUN
gp-274	20	6	conducted	conduct	VERB
gp-274	20	7	at	at	ADP
gp-274	20	8	bank	bank	PROPN
gp-274	20	9	bri	bri	PROPN
gp-274	20	10	branch	branch	PROPN
gp-274	20	11	office	office	PROPN
gp-274	20	12	putri	putri	PROPN
gp-274	20	13	hijau	hijau	PROPN
gp-274	20	14	,	,	PUNCT
gp-274	20	15	out	out	ADP
gp-274	20	16	of	of	ADP
gp-274	20	17	a	a	DET
gp-274	20	18	total	total	NOUN
gp-274	20	19	of	of	ADP
gp-274	20	20	200	200	NUM
gp-274	20	21	customers	customer	NOUN
gp-274	20	22	surveyed	survey	VERB
gp-274	20	23	,	,	PUNCT
gp-274	20	24	only	only	ADV
gp-274	20	25	about	about	ADV
gp-274	20	26	58	58	NUM
gp-274	20	27	%	%	NOUN
gp-274	20	28	showed	show	VERB
gp-274	20	29	high	high	ADJ
gp-274	20	30	loyalty	loyalty	NOUN
gp-274	20	31	indicators	indicator	NOUN
gp-274	20	32	,	,	PUNCT
gp-274	20	33	such	such	ADJ
gp-274	20	34	as	as	ADP
gp-274	20	35	continuing	continue	VERB
gp-274	20	36	to	to	PART
gp-274	20	37	use	use	VERB
gp-274	20	38	bri	bri	NOUN
gp-274	20	39	services	service	NOUN
gp-274	20	40	despite	despite	SCONJ
gp-274	20	41	offers	offer	NOUN
gp-274	20	42	from	from	ADP
gp-274	20	43	other	other	ADJ
gp-274	20	44	banks	bank	NOUN
gp-274	20	45	,	,	PUNCT
gp-274	20	46	recommending	recommend	VERB
gp-274	20	47	bri	bri	NOUN
gp-274	20	48	to	to	ADP
gp-274	20	49	others	other	NOUN
gp-274	20	50	,	,	PUNCT
gp-274	20	51	and	and	CCONJ
gp-274	20	52	consistently	consistently	ADV
gp-274	20	53	using	use	VERB
gp-274	20	54	savings	saving	NOUN
gp-274	20	55	and	and	CCONJ
gp-274	20	56	loan	loan	NOUN
gp-274	20	57	products	product	NOUN
gp-274	20	58	.	.	PUNCT
gp-274	21	1	conversely	conversely	ADV
gp-274	21	2	,	,	PUNCT
gp-274	21	3	about	about	ADV
gp-274	21	4	42	42	NUM
gp-274	21	5	%	%	NOUN
gp-274	21	6	of	of	ADP
gp-274	21	7	american	american	ADJ
gp-274	21	8	journal	journal	PROPN
gp-274	21	9	of	of	ADP
gp-274	21	10	economic	economic	ADJ
gp-274	21	11	and	and	CCONJ
gp-274	21	12	management	management	NOUN
gp-274	21	13	business	business	NOUN
gp-274	21	14	vol	vol	NOUN
gp-274	21	15	.	.	PROPN
gp-274	22	1	4	4	NUM
gp-274	22	2	no	no	NOUN
gp-274	22	3	.	.	NOUN
gp-274	23	1	8	8	NUM
gp-274	23	2	august	august	PROPN
gp-274	23	3	2025	2025	NUM
gp-274	23	4	1135	1135	NUM
gp-274	23	5	respondents	respondent	NOUN
gp-274	23	6	displayed	display	VERB
gp-274	23	7	signs	sign	NOUN
gp-274	23	8	of	of	ADP
gp-274	23	9	disloyalty	disloyalty	NOUN
gp-274	23	10	,	,	PUNCT
gp-274	23	11	such	such	ADJ
gp-274	23	12	as	as	ADP
gp-274	23	13	actively	actively	ADV
gp-274	23	14	comparing	compare	VERB
gp-274	23	15	services	service	NOUN
gp-274	23	16	with	with	ADP
gp-274	23	17	competitor	competitor	NOUN
gp-274	23	18	banks	bank	NOUN
gp-274	23	19	,	,	PUNCT
gp-274	23	20	reluctance	reluctance	NOUN
gp-274	23	21	to	to	PART
gp-274	23	22	use	use	VERB
gp-274	23	23	additional	additional	ADJ
gp-274	23	24	products	product	NOUN
gp-274	23	25	,	,	PUNCT
gp-274	23	26	or	or	CCONJ
gp-274	23	27	expressing	express	VERB
gp-274	23	28	willingness	willingness	NOUN
gp-274	23	29	to	to	PART
gp-274	23	30	switch	switch	VERB
gp-274	23	31	if	if	SCONJ
gp-274	23	32	interest	interest	NOUN
gp-274	23	33	rates	rate	NOUN
gp-274	23	34	or	or	CCONJ
gp-274	23	35	administrative	administrative	ADJ
gp-274	23	36	fees	fee	NOUN
gp-274	23	37	change	change	NOUN
gp-274	23	38	.	.	PUNCT
gp-274	24	1	one	one	NUM
gp-274	24	2	of	of	ADP
gp-274	24	3	the	the	DET
gp-274	24	4	main	main	ADJ
gp-274	24	5	phenomena	phenomenon	NOUN
gp-274	24	6	of	of	ADP
gp-274	24	7	customer	customer	NOUN
gp-274	24	8	disloyalty	disloyalty	NOUN
gp-274	24	9	at	at	ADP
gp-274	24	10	bri	bri	PROPN
gp-274	24	11	putri	putri	PROPN
gp-274	24	12	hijau	hijau	PROPN
gp-274	24	13	is	be	AUX
gp-274	24	14	sensitivity	sensitivity	NOUN
gp-274	24	15	to	to	ADP
gp-274	24	16	differences	difference	NOUN
gp-274	24	17	in	in	ADP
gp-274	24	18	credit	credit	NOUN
gp-274	24	19	and	and	CCONJ
gp-274	24	20	savings	saving	NOUN
gp-274	24	21	interest	interest	NOUN
gp-274	24	22	rates	rate	NOUN
gp-274	24	23	,	,	PUNCT
gp-274	24	24	where	where	SCONJ
gp-274	24	25	customers	customer	NOUN
gp-274	24	26	feel	feel	VERB
gp-274	24	27	that	that	SCONJ
gp-274	24	28	other	other	ADJ
gp-274	24	29	banks	bank	NOUN
gp-274	24	30	offer	offer	VERB
gp-274	24	31	higher	high	ADJ
gp-274	24	32	interest	interest	NOUN
gp-274	24	33	for	for	ADP
gp-274	24	34	savings	saving	NOUN
gp-274	24	35	or	or	CCONJ
gp-274	24	36	lower	low	ADJ
gp-274	24	37	interest	interest	NOUN
gp-274	24	38	for	for	ADP
gp-274	24	39	loans	loan	NOUN
gp-274	24	40	,	,	PUNCT
gp-274	24	41	which	which	PRON
gp-274	24	42	are	be	AUX
gp-274	24	43	considered	consider	VERB
gp-274	24	44	more	more	ADV
gp-274	24	45	financially	financially	ADV
gp-274	24	46	advantageous	advantageous	ADJ
gp-274	24	47	.	.	PUNCT
gp-274	25	1	in	in	ADP
gp-274	25	2	the	the	DET
gp-274	25	3	banking	banking	NOUN
gp-274	25	4	sector	sector	NOUN
gp-274	25	5	,	,	PUNCT
gp-274	25	6	customer	customer	NOUN
gp-274	25	7	loyalty	loyalty	NOUN
gp-274	25	8	is	be	AUX
gp-274	25	9	also	also	ADV
gp-274	25	10	closely	closely	ADV
gp-274	25	11	related	relate	VERB
gp-274	25	12	to	to	PART
gp-274	25	13	trust	trust	VERB
gp-274	25	14	in	in	ADP
gp-274	25	15	services	service	NOUN
gp-274	25	16	and	and	CCONJ
gp-274	25	17	bank	bank	NOUN
gp-274	25	18	reputation	reputation	NOUN
gp-274	25	19	.	.	PUNCT
gp-274	26	1	banks	bank	NOUN
gp-274	26	2	that	that	PRON
gp-274	26	3	can	can	AUX
gp-274	26	4	build	build	VERB
gp-274	26	5	long	long	ADJ
gp-274	26	6	-	-	PUNCT
gp-274	26	7	term	term	NOUN
gp-274	26	8	relationships	relationship	NOUN
gp-274	26	9	with	with	ADP
gp-274	26	10	customers	customer	NOUN
gp-274	26	11	will	will	AUX
gp-274	26	12	be	be	AUX
gp-274	26	13	better	well	ADV
gp-274	26	14	able	able	ADJ
gp-274	26	15	to	to	PART
gp-274	26	16	face	face	VERB
gp-274	26	17	risks	risk	NOUN
gp-274	26	18	such	such	ADJ
gp-274	26	19	as	as	ADP
gp-274	26	20	customer	customer	NOUN
gp-274	26	21	switching	switch	VERB
gp-274	26	22	to	to	ADP
gp-274	26	23	competitors	competitor	NOUN
gp-274	26	24	or	or	CCONJ
gp-274	26	25	trust	trust	NOUN
gp-274	26	26	crises	crisis	NOUN
gp-274	26	27	due	due	ADP
gp-274	26	28	to	to	ADP
gp-274	26	29	negative	negative	ADJ
gp-274	26	30	issues	issue	NOUN
gp-274	26	31	.	.	PUNCT
gp-274	27	1	therefore	therefore	ADV
gp-274	27	2	,	,	PUNCT
gp-274	27	3	banks	bank	NOUN
gp-274	27	4	worldwide	worldwide	ADV
gp-274	27	5	continue	continue	VERB
gp-274	27	6	to	to	PART
gp-274	27	7	develop	develop	VERB
gp-274	27	8	customer	customer	NOUN
gp-274	27	9	relationship	relationship	NOUN
gp-274	27	10	management	management	NOUN
gp-274	27	11	(	(	PUNCT
gp-274	27	12	crm	crm	NOUN
gp-274	27	13	)	)	PUNCT
gp-274	27	14	strategies	strategy	NOUN
gp-274	27	15	,	,	PUNCT
gp-274	27	16	improve	improve	VERB
gp-274	27	17	service	service	NOUN
gp-274	27	18	quality	quality	NOUN
gp-274	27	19	,	,	PUNCT
gp-274	27	20	and	and	CCONJ
gp-274	27	21	strengthen	strengthen	VERB
gp-274	27	22	brand	brand	NOUN
gp-274	27	23	image	image	NOUN
gp-274	27	24	to	to	PART
gp-274	27	25	create	create	VERB
gp-274	27	26	positive	positive	ADJ
gp-274	27	27	experiences	experience	NOUN
gp-274	27	28	for	for	ADP
gp-274	27	29	customers	customer	NOUN
gp-274	27	30	.	.	PUNCT
gp-274	28	1	this	this	PRON
gp-274	28	2	aligns	align	VERB
gp-274	28	3	with	with	ADP
gp-274	28	4	findings	finding	NOUN
gp-274	28	5	stating	state	VERB
gp-274	28	6	that	that	SCONJ
gp-274	28	7	loyalty	loyalty	NOUN
gp-274	28	8	is	be	AUX
gp-274	28	9	formed	form	VERB
gp-274	28	10	through	through	ADP
gp-274	28	11	repeated	repeat	VERB
gp-274	28	12	satisfaction	satisfaction	NOUN
gp-274	28	13	and	and	CCONJ
gp-274	28	14	continuous	continuous	ADJ
gp-274	28	15	trust	trust	NOUN
gp-274	28	16	in	in	ADP
gp-274	28	17	a	a	DET
gp-274	28	18	brand	brand	NOUN
gp-274	28	19	or	or	CCONJ
gp-274	28	20	service	service	NOUN
gp-274	28	21	provider	provider	NOUN
gp-274	28	22	(	(	PUNCT
gp-274	28	23	permatasari	permatasari	ADJ
gp-274	28	24	&	&	CCONJ
gp-274	28	25	handoyo	handoyo	PROPN
gp-274	28	26	,	,	PUNCT
gp-274	28	27	2023	2023	NUM
gp-274	28	28	)	)	PUNCT
gp-274	28	29	.	.	PUNCT
gp-274	29	1	thus	thus	ADV
gp-274	29	2	,	,	PUNCT
gp-274	29	3	customer	customer	NOUN
gp-274	29	4	loyalty	loyalty	NOUN
gp-274	29	5	is	be	AUX
gp-274	29	6	not	not	PART
gp-274	29	7	only	only	ADV
gp-274	29	8	an	an	DET
gp-274	29	9	indicator	indicator	NOUN
gp-274	29	10	of	of	ADP
gp-274	29	11	shortterm	shortterm	PROPN
gp-274	29	12	success	success	NOUN
gp-274	29	13	but	but	CCONJ
gp-274	29	14	also	also	ADV
gp-274	29	15	an	an	DET
gp-274	29	16	important	important	ADJ
gp-274	29	17	foundation	foundation	NOUN
gp-274	29	18	for	for	ADP
gp-274	29	19	the	the	DET
gp-274	29	20	long	long	ADJ
gp-274	29	21	-	-	PUNCT
gp-274	29	22	term	term	NOUN
gp-274	29	23	sustainability	sustainability	NOUN
gp-274	29	24	of	of	ADP
gp-274	29	25	a	a	DET
gp-274	29	26	financial	financial	ADJ
gp-274	29	27	institution	institution	NOUN
gp-274	29	28	.	.	PUNCT
gp-274	30	1	the	the	DET
gp-274	30	2	banking	banking	NOUN
gp-274	30	3	industry	industry	NOUN
gp-274	30	4	currently	currently	ADV
gp-274	30	5	faces	face	VERB
gp-274	30	6	increasingly	increasingly	ADV
gp-274	30	7	fierce	fierce	ADJ
gp-274	30	8	competition	competition	NOUN
gp-274	30	9	,	,	PUNCT
gp-274	30	10	both	both	CCONJ
gp-274	30	11	from	from	ADP
gp-274	30	12	fellow	fellow	ADJ
gp-274	30	13	conventional	conventional	ADJ
gp-274	30	14	financial	financial	ADJ
gp-274	30	15	institutions	institution	NOUN
gp-274	30	16	and	and	CCONJ
gp-274	30	17	new	new	ADJ
gp-274	30	18	entities	entity	NOUN
gp-274	30	19	such	such	ADJ
gp-274	30	20	as	as	ADP
gp-274	30	21	fintech	fintech	NOUN
gp-274	30	22	and	and	CCONJ
gp-274	30	23	digital	digital	ADJ
gp-274	30	24	banks	bank	NOUN
gp-274	30	25	.	.	PUNCT
gp-274	31	1	the	the	DET
gp-274	31	2	development	development	NOUN
gp-274	31	3	of	of	ADP
gp-274	31	4	information	information	NOUN
gp-274	31	5	technology	technology	NOUN
gp-274	31	6	,	,	PUNCT
gp-274	31	7	changes	change	NOUN
gp-274	31	8	in	in	ADP
gp-274	31	9	consumer	consumer	NOUN
gp-274	31	10	behavior	behavior	NOUN
gp-274	31	11	,	,	PUNCT
gp-274	31	12	and	and	CCONJ
gp-274	31	13	increasingly	increasingly	ADV
gp-274	31	14	strict	strict	ADJ
gp-274	31	15	regulations	regulation	NOUN
gp-274	31	16	force	force	VERB
gp-274	31	17	banks	bank	NOUN
gp-274	31	18	to	to	PART
gp-274	31	19	continuously	continuously	ADV
gp-274	31	20	innovate	innovate	VERB
gp-274	31	21	and	and	CCONJ
gp-274	31	22	adjust	adjust	VERB
gp-274	31	23	their	their	PRON
gp-274	31	24	marketing	marketing	NOUN
gp-274	31	25	strategies	strategy	NOUN
gp-274	31	26	to	to	PART
gp-274	31	27	remain	remain	VERB
gp-274	31	28	relevant	relevant	ADJ
gp-274	31	29	and	and	CCONJ
gp-274	31	30	competitive	competitive	ADJ
gp-274	31	31	.	.	PUNCT
gp-274	32	1	banks	bank	NOUN
gp-274	32	2	are	be	AUX
gp-274	32	3	no	no	ADV
gp-274	32	4	longer	long	ADV
gp-274	32	5	sufficient	sufficient	ADJ
gp-274	32	6	to	to	PART
gp-274	32	7	offer	offer	VERB
gp-274	32	8	only	only	ADV
gp-274	32	9	standard	standard	ADJ
gp-274	32	10	products	product	NOUN
gp-274	32	11	and	and	CCONJ
gp-274	32	12	services	service	NOUN
gp-274	32	13	—	—	PUNCT
gp-274	32	14	they	they	PRON
gp-274	32	15	must	must	AUX
gp-274	32	16	differentiate	differentiate	VERB
gp-274	32	17	themselves	themselves	PRON
gp-274	32	18	through	through	ADP
gp-274	32	19	added	add	VERB
gp-274	32	20	value	value	NOUN
gp-274	32	21	,	,	PUNCT
gp-274	32	22	service	service	NOUN
gp-274	32	23	personalization	personalization	NOUN
gp-274	32	24	,	,	PUNCT
gp-274	32	25	and	and	CCONJ
gp-274	32	26	superior	superior	ADJ
gp-274	32	27	customer	customer	NOUN
gp-274	32	28	experience	experience	NOUN
gp-274	32	29	.	.	PUNCT
gp-274	33	1	as	as	SCONJ
gp-274	33	2	explained	explain	VERB
gp-274	33	3	by	by	ADP
gp-274	33	4	wilson	wilson	PROPN
gp-274	33	5	et	et	PROPN
gp-274	33	6	al	al	PROPN
gp-274	33	7	.	.	PROPN
gp-274	33	8	(	(	PUNCT
gp-274	33	9	2020	2020	NUM
gp-274	33	10	)	)	PUNCT
gp-274	33	11	,	,	PUNCT
gp-274	33	12	the	the	DET
gp-274	33	13	success	success	NOUN
gp-274	33	14	of	of	ADP
gp-274	33	15	service	service	NOUN
gp-274	33	16	marketing	marketing	NOUN
gp-274	33	17	strategies	strategy	NOUN
gp-274	33	18	depends	depend	VERB
gp-274	33	19	on	on	ADP
gp-274	33	20	deep	deep	ADJ
gp-274	33	21	understanding	understanding	NOUN
gp-274	33	22	of	of	ADP
gp-274	33	23	customer	customer	NOUN
gp-274	33	24	needs	need	NOUN
gp-274	33	25	and	and	CCONJ
gp-274	33	26	creating	create	VERB
gp-274	33	27	mutually	mutually	ADV
gp-274	33	28	beneficial	beneficial	ADJ
gp-274	33	29	long	long	ADJ
gp-274	33	30	-	-	PUNCT
gp-274	33	31	term	term	NOUN
gp-274	33	32	relationships	relationship	NOUN
gp-274	33	33	.	.	PUNCT
gp-274	34	1	in	in	ADP
gp-274	34	2	this	this	DET
gp-274	34	3	context	context	NOUN
gp-274	34	4	,	,	PUNCT
gp-274	34	5	effective	effective	ADJ
gp-274	34	6	marketing	marketing	NOUN
gp-274	34	7	strategies	strategy	NOUN
gp-274	34	8	become	become	VERB
gp-274	34	9	very	very	ADV
gp-274	34	10	crucial	crucial	ADJ
gp-274	34	11	to	to	ADP
gp-274	34	12	winning	win	VERB
gp-274	34	13	the	the	DET
gp-274	34	14	hearts	heart	NOUN
gp-274	34	15	and	and	CCONJ
gp-274	34	16	loyalty	loyalty	NOUN
gp-274	34	17	of	of	ADP
gp-274	34	18	customers	customer	NOUN
gp-274	34	19	.	.	PUNCT
gp-274	35	1	data	data	NOUN
gp-274	35	2	-	-	PUNCT
gp-274	35	3	driven	drive	VERB
gp-274	35	4	marketing	marketing	NOUN
gp-274	35	5	,	,	PUNCT
gp-274	35	6	utilization	utilization	NOUN
gp-274	35	7	of	of	ADP
gp-274	35	8	digital	digital	ADJ
gp-274	35	9	technology	technology	NOUN
gp-274	35	10	,	,	PUNCT
gp-274	35	11	and	and	CCONJ
gp-274	35	12	integrated	integrated	ADJ
gp-274	35	13	approaches	approach	NOUN
gp-274	35	14	between	between	ADP
gp-274	35	15	communication	communication	NOUN
gp-274	35	16	,	,	PUNCT
gp-274	35	17	services	service	NOUN
gp-274	35	18	,	,	PUNCT
gp-274	35	19	and	and	CCONJ
gp-274	35	20	brand	brand	NOUN
gp-274	35	21	values	value	NOUN
gp-274	35	22	become	become	VERB
gp-274	35	23	important	important	ADJ
gp-274	35	24	foundations	foundation	NOUN
gp-274	35	25	to	to	PART
gp-274	35	26	answer	answer	VERB
gp-274	35	27	these	these	DET
gp-274	35	28	competitive	competitive	ADJ
gp-274	35	29	challenges	challenge	NOUN
gp-274	35	30	.	.	PUNCT
gp-274	36	1	according	accord	VERB
gp-274	36	2	to	to	ADP
gp-274	36	3	kotler	kotler	NOUN
gp-274	36	4	and	and	CCONJ
gp-274	36	5	keller	keller	PROPN
gp-274	36	6	(	(	PUNCT
gp-274	36	7	2016	2016	NUM
gp-274	36	8	)	)	PUNCT
gp-274	36	9	,	,	PUNCT
gp-274	36	10	successful	successful	ADJ
gp-274	36	11	marketing	marketing	NOUN
gp-274	36	12	strategies	strategy	NOUN
gp-274	36	13	in	in	ADP
gp-274	36	14	the	the	DET
gp-274	36	15	modern	modern	ADJ
gp-274	36	16	era	era	NOUN
gp-274	36	17	must	must	AUX
gp-274	36	18	be	be	AUX
gp-274	36	19	able	able	ADJ
gp-274	36	20	to	to	PART
gp-274	36	21	adapt	adapt	VERB
gp-274	36	22	to	to	ADP
gp-274	36	23	continuously	continuously	ADV
gp-274	36	24	changing	change	VERB
gp-274	36	25	market	market	NOUN
gp-274	36	26	dynamics	dynamic	NOUN
gp-274	36	27	and	and	CCONJ
gp-274	36	28	prioritize	prioritize	VERB
gp-274	36	29	customer	customer	NOUN
gp-274	36	30	value	value	NOUN
gp-274	36	31	as	as	ADP
gp-274	36	32	the	the	DET
gp-274	36	33	core	core	NOUN
gp-274	36	34	of	of	ADP
gp-274	36	35	all	all	DET
gp-274	36	36	marketing	marketing	NOUN
gp-274	36	37	activities	activity	NOUN
gp-274	36	38	.	.	PUNCT
gp-274	37	1	therefore	therefore	ADV
gp-274	37	2	,	,	PUNCT
gp-274	37	3	banks	bank	NOUN
gp-274	37	4	that	that	PRON
gp-274	37	5	want	want	VERB
gp-274	37	6	to	to	PART
gp-274	37	7	survive	survive	VERB
gp-274	37	8	and	and	CCONJ
gp-274	37	9	develop	develop	VERB
gp-274	37	10	amid	amid	ADP
gp-274	37	11	competition	competition	NOUN
gp-274	37	12	must	must	AUX
gp-274	37	13	design	design	VERB
gp-274	37	14	marketing	marketing	NOUN
gp-274	37	15	strategies	strategy	NOUN
gp-274	37	16	that	that	PRON
gp-274	37	17	not	not	PART
gp-274	37	18	only	only	ADV
gp-274	37	19	attract	attract	VERB
gp-274	37	20	attention	attention	NOUN
gp-274	37	21	but	but	CCONJ
gp-274	37	22	also	also	ADV
gp-274	37	23	build	build	VERB
gp-274	37	24	trust	trust	NOUN
gp-274	37	25	and	and	CCONJ
gp-274	37	26	emotional	emotional	ADJ
gp-274	37	27	closeness	closeness	NOUN
gp-274	37	28	with	with	ADP
gp-274	37	29	customers	customer	NOUN
gp-274	37	30	.	.	PUNCT
gp-274	38	1	according	accord	VERB
gp-274	38	2	to	to	ADP
gp-274	38	3	the	the	DET
gp-274	38	4	financial	financial	ADJ
gp-274	38	5	services	service	NOUN
gp-274	38	6	authority	authority	NOUN
gp-274	38	7	(	(	PUNCT
gp-274	38	8	ojk	ojk	NOUN
gp-274	38	9	)	)	PUNCT
gp-274	38	10	,	,	PUNCT
gp-274	38	11	as	as	ADP
gp-274	38	12	of	of	ADP
gp-274	38	13	december	december	PROPN
gp-274	38	14	2024	2024	NUM
gp-274	38	15	,	,	PUNCT
gp-274	38	16	the	the	DET
gp-274	38	17	number	number	NOUN
gp-274	38	18	of	of	ADP
gp-274	38	19	commercial	commercial	ADJ
gp-274	38	20	bank	bank	NOUN
gp-274	38	21	accounts	account	NOUN
gp-274	38	22	in	in	ADP
gp-274	38	23	indonesia	indonesia	PROPN
gp-274	38	24	reached	reach	VERB
gp-274	38	25	350	350	NUM
gp-274	38	26	million	million	NUM
gp-274	38	27	accounts	account	NOUN
gp-274	38	28	,	,	PUNCT
gp-274	38	29	an	an	DET
gp-274	38	30	increase	increase	NOUN
gp-274	38	31	of	of	ADP
gp-274	38	32	5	5	NUM
gp-274	38	33	%	%	NOUN
gp-274	38	34	compared	compare	VERB
gp-274	38	35	to	to	ADP
gp-274	38	36	the	the	DET
gp-274	38	37	previous	previous	ADJ
gp-274	38	38	year	year	NOUN
gp-274	38	39	.	.	PUNCT
gp-274	39	1	however	however	ADV
gp-274	39	2	,	,	PUNCT
gp-274	39	3	challenges	challenge	NOUN
gp-274	39	4	remain	remain	VERB
gp-274	39	5	,	,	PUNCT
gp-274	39	6	with	with	ADP
gp-274	39	7	20	20	NUM
gp-274	39	8	%	%	NOUN
gp-274	39	9	of	of	ADP
gp-274	39	10	customers	customer	NOUN
gp-274	39	11	inactive	inactive	ADJ
gp-274	39	12	in	in	ADP
gp-274	39	13	the	the	DET
gp-274	39	14	last	last	ADJ
gp-274	39	15	year	year	NOUN
gp-274	39	16	,	,	PUNCT
gp-274	39	17	highlighting	highlight	VERB
gp-274	39	18	the	the	DET
gp-274	39	19	importance	importance	NOUN
gp-274	39	20	of	of	ADP
gp-274	39	21	effective	effective	ADJ
gp-274	39	22	marketing	marketing	NOUN
gp-274	39	23	strategies	strategy	NOUN
gp-274	39	24	to	to	PART
gp-274	39	25	maintain	maintain	VERB
gp-274	39	26	customer	customer	NOUN
gp-274	39	27	loyalty	loyalty	NOUN
gp-274	39	28	(	(	PUNCT
gp-274	39	29	otoritas	otoritas	PROPN
gp-274	39	30	jasa	jasa	PROPN
gp-274	39	31	keuangan	keuangan	PROPN
gp-274	39	32	,	,	PUNCT
gp-274	39	33	2025	2025	NUM
gp-274	39	34	)	)	PUNCT
gp-274	39	35	.	.	PUNCT
gp-274	40	1	marketing	marketing	NOUN
gp-274	40	2	strategy	strategy	NOUN
gp-274	40	3	plays	play	VERB
gp-274	40	4	a	a	DET
gp-274	40	5	central	central	ADJ
gp-274	40	6	role	role	NOUN
gp-274	40	7	in	in	ADP
gp-274	40	8	building	build	VERB
gp-274	40	9	and	and	CCONJ
gp-274	40	10	maintaining	maintain	VERB
gp-274	40	11	customer	customer	NOUN
gp-274	40	12	loyalty	loyalty	NOUN
gp-274	40	13	,	,	PUNCT
gp-274	40	14	especially	especially	ADV
gp-274	40	15	in	in	ADP
gp-274	40	16	the	the	DET
gp-274	40	17	highly	highly	ADV
gp-274	40	18	competitive	competitive	ADJ
gp-274	40	19	banking	banking	NOUN
gp-274	40	20	sector	sector	NOUN
gp-274	40	21	.	.	PUNCT
gp-274	41	1	customer	customer	NOUN
gp-274	41	2	loyalty	loyalty	NOUN
gp-274	41	3	is	be	AUX
gp-274	41	4	not	not	PART
gp-274	41	5	formed	form	VERB
gp-274	41	6	instantly	instantly	ADV
gp-274	41	7	but	but	CCONJ
gp-274	41	8	is	be	AUX
gp-274	41	9	the	the	DET
gp-274	41	10	result	result	NOUN
gp-274	41	11	of	of	ADP
gp-274	41	12	a	a	DET
gp-274	41	13	long	long	ADJ
gp-274	41	14	process	process	NOUN
gp-274	41	15	that	that	PRON
gp-274	41	16	includes	include	VERB
gp-274	41	17	consistent	consistent	ADJ
gp-274	41	18	positive	positive	ADJ
gp-274	41	19	experiences	experience	NOUN
gp-274	41	20	,	,	PUNCT
gp-274	41	21	trust	trust	NOUN
gp-274	41	22	in	in	ADP
gp-274	41	23	services	service	NOUN
gp-274	41	24	,	,	PUNCT
gp-274	41	25	and	and	CCONJ
gp-274	41	26	emotional	emotional	ADJ
gp-274	41	27	attachment	attachment	NOUN
gp-274	41	28	to	to	ADP
gp-274	41	29	the	the	DET
gp-274	41	30	bank	bank	NOUN
gp-274	41	31	brand	brand	NOUN
gp-274	41	32	.	.	PUNCT
gp-274	42	1	therefore	therefore	ADV
gp-274	42	2	,	,	PUNCT
gp-274	42	3	applied	apply	VERB
gp-274	42	4	marketing	marketing	NOUN
gp-274	42	5	strategies	strategy	NOUN
gp-274	42	6	must	must	AUX
gp-274	42	7	be	be	AUX
gp-274	42	8	designed	design	VERB
gp-274	42	9	to	to	PART
gp-274	42	10	not	not	PART
gp-274	42	11	only	only	ADV
gp-274	42	12	attract	attract	VERB
gp-274	42	13	potential	potential	ADJ
gp-274	42	14	customers	customer	NOUN
gp-274	42	15	but	but	CCONJ
gp-274	42	16	also	also	ADV
gp-274	42	17	provide	provide	VERB
gp-274	42	18	sustainable	sustainable	ADJ
gp-274	42	19	value	value	NOUN
gp-274	42	20	to	to	ADP
gp-274	42	21	existing	exist	VERB
gp-274	42	22	customers	customer	NOUN
gp-274	42	23	.	.	PUNCT
gp-274	43	1	according	accord	VERB
gp-274	43	2	to	to	ADP
gp-274	43	3	grönroos	grönroos	PROPN
gp-274	43	4	(	(	PUNCT
gp-274	43	5	2007	2007	NUM
gp-274	43	6	)	)	PUNCT
gp-274	43	7	,	,	PUNCT
gp-274	43	8	effective	effective	ADJ
gp-274	43	9	marketing	marketing	NOUN
gp-274	43	10	american	american	ADJ
gp-274	43	11	journal	journal	PROPN
gp-274	43	12	of	of	ADP
gp-274	43	13	economic	economic	ADJ
gp-274	43	14	and	and	CCONJ
gp-274	43	15	management	management	NOUN
gp-274	43	16	business	business	NOUN
gp-274	43	17	vol	vol	NOUN
gp-274	43	18	.	.	PROPN
gp-274	44	1	4	4	NUM
gp-274	45	1	no	no	NOUN
gp-274	45	2	.	.	NOUN
gp-274	46	1	8	8	NUM
gp-274	46	2	august	august	PROPN
gp-274	46	3	2025	2025	NUM
gp-274	46	4	1136	1136	NUM
gp-274	46	5	in	in	ADP
gp-274	46	6	service	service	NOUN
gp-274	46	7	contexts	context	NOUN
gp-274	46	8	like	like	ADP
gp-274	46	9	banking	banking	NOUN
gp-274	46	10	is	be	AUX
gp-274	46	11	not	not	PART
gp-274	46	12	only	only	ADV
gp-274	46	13	transactional	transactional	ADJ
gp-274	46	14	but	but	CCONJ
gp-274	46	15	also	also	ADV
gp-274	46	16	relational	relational	ADJ
gp-274	46	17	,	,	PUNCT
gp-274	46	18	focusing	focus	VERB
gp-274	46	19	on	on	ADP
gp-274	46	20	building	build	VERB
gp-274	46	21	long	long	ADJ
gp-274	46	22	-	-	PUNCT
gp-274	46	23	term	term	NOUN
gp-274	46	24	relationships	relationship	NOUN
gp-274	46	25	through	through	ADP
gp-274	46	26	open	open	ADJ
gp-274	46	27	communication	communication	NOUN
gp-274	46	28	,	,	PUNCT
gp-274	46	29	quality	quality	NOUN
gp-274	46	30	service	service	NOUN
gp-274	46	31	,	,	PUNCT
gp-274	46	32	and	and	CCONJ
gp-274	46	33	fulfilling	fulfil	VERB
gp-274	46	34	brand	brand	NOUN
gp-274	46	35	promises	promise	NOUN
gp-274	46	36	.	.	PUNCT
gp-274	47	1	one	one	NUM
gp-274	47	2	proven	prove	VERB
gp-274	47	3	effective	effective	ADJ
gp-274	47	4	approach	approach	NOUN
gp-274	47	5	is	be	AUX
gp-274	47	6	relationship	relationship	NOUN
gp-274	47	7	marketing	marketing	NOUN
gp-274	47	8	,	,	PUNCT
gp-274	47	9	which	which	PRON
gp-274	47	10	emphasizes	emphasize	VERB
gp-274	47	11	the	the	DET
gp-274	47	12	importance	importance	NOUN
gp-274	47	13	of	of	ADP
gp-274	47	14	service	service	NOUN
gp-274	47	15	personalization	personalization	NOUN
gp-274	47	16	and	and	CCONJ
gp-274	47	17	two	two	NUM
gp-274	47	18	-	-	PUNCT
gp-274	47	19	way	way	NOUN
gp-274	47	20	interaction	interaction	NOUN
gp-274	47	21	between	between	ADP
gp-274	47	22	banks	bank	NOUN
gp-274	47	23	and	and	CCONJ
gp-274	47	24	customers	customer	NOUN
gp-274	47	25	.	.	PUNCT
gp-274	48	1	in	in	ADP
gp-274	48	2	practice	practice	NOUN
gp-274	48	3	,	,	PUNCT
gp-274	48	4	this	this	PRON
gp-274	48	5	can	can	AUX
gp-274	48	6	be	be	AUX
gp-274	48	7	realized	realize	VERB
gp-274	48	8	through	through	ADP
gp-274	48	9	loyalty	loyalty	NOUN
gp-274	48	10	programs	program	NOUN
gp-274	48	11	,	,	PUNCT
gp-274	48	12	digital	digital	ADJ
gp-274	48	13	technologybased	technologybase	VERB
gp-274	48	14	services	service	NOUN
gp-274	48	15	such	such	ADJ
gp-274	48	16	as	as	ADP
gp-274	48	17	user	user	NOUN
gp-274	48	18	-	-	PUNCT
gp-274	48	19	friendly	friendly	ADJ
gp-274	48	20	mobile	mobile	ADJ
gp-274	48	21	banking	banking	NOUN
gp-274	48	22	applications	application	NOUN
gp-274	48	23	,	,	PUNCT
gp-274	48	24	and	and	CCONJ
gp-274	48	25	utilizing	utilize	VERB
gp-274	48	26	big	big	ADJ
gp-274	48	27	data	datum	NOUN
gp-274	48	28	to	to	PART
gp-274	48	29	understand	understand	VERB
gp-274	48	30	customer	customer	NOUN
gp-274	48	31	preferences	preference	NOUN
gp-274	48	32	and	and	CCONJ
gp-274	48	33	behavior	behavior	NOUN
gp-274	48	34	individually	individually	ADV
gp-274	48	35	.	.	PUNCT
gp-274	49	1	marketing	marketing	NOUN
gp-274	49	2	strategies	strategy	NOUN
gp-274	49	3	integrated	integrate	VERB
gp-274	49	4	with	with	ADP
gp-274	49	5	customer	customer	NOUN
gp-274	49	6	relationship	relationship	NOUN
gp-274	49	7	management	management	NOUN
gp-274	49	8	(	(	PUNCT
gp-274	49	9	crm	crm	NOUN
gp-274	49	10	)	)	PUNCT
gp-274	49	11	enable	enable	VERB
gp-274	49	12	companies	company	NOUN
gp-274	49	13	to	to	PART
gp-274	49	14	improve	improve	VERB
gp-274	49	15	customer	customer	NOUN
gp-274	49	16	retention	retention	NOUN
gp-274	49	17	by	by	ADP
gp-274	49	18	providing	provide	VERB
gp-274	49	19	more	more	ADV
gp-274	49	20	relevant	relevant	ADJ
gp-274	49	21	and	and	CCONJ
gp-274	49	22	meaningful	meaningful	ADJ
gp-274	49	23	experiences	experience	NOUN
gp-274	49	24	(	(	PUNCT
gp-274	49	25	cindy	cindy	PROPN
gp-274	49	26	adeliya	adeliya	PROPN
gp-274	49	27	samosir	samosir	NOUN
gp-274	49	28	,	,	PUNCT
gp-274	49	29	2025	2025	NUM
gp-274	49	30	)	)	PUNCT
gp-274	49	31	.	.	PUNCT
gp-274	50	1	in	in	ADP
gp-274	50	2	the	the	DET
gp-274	50	3	long	long	ADJ
gp-274	50	4	term	term	NOUN
gp-274	50	5	,	,	PUNCT
gp-274	50	6	loyalty	loyalty	NOUN
gp-274	50	7	-	-	PUNCT
gp-274	50	8	oriented	orient	VERB
gp-274	50	9	marketing	marketing	NOUN
gp-274	50	10	strategies	strategy	NOUN
gp-274	50	11	not	not	PART
gp-274	50	12	only	only	ADV
gp-274	50	13	increase	increase	VERB
gp-274	50	14	customer	customer	NOUN
gp-274	50	15	satisfaction	satisfaction	NOUN
gp-274	50	16	and	and	CCONJ
gp-274	50	17	engagement	engagement	NOUN
gp-274	50	18	but	but	CCONJ
gp-274	50	19	also	also	ADV
gp-274	50	20	create	create	VERB
gp-274	50	21	competitive	competitive	ADJ
gp-274	50	22	advantages	advantage	NOUN
gp-274	50	23	that	that	PRON
gp-274	50	24	are	be	AUX
gp-274	50	25	difficult	difficult	ADJ
gp-274	50	26	for	for	SCONJ
gp-274	50	27	competitors	competitor	NOUN
gp-274	50	28	to	to	PART
gp-274	50	29	imitate	imitate	VERB
gp-274	50	30	.	.	PUNCT
gp-274	51	1	therefore	therefore	ADV
gp-274	51	2	,	,	PUNCT
gp-274	51	3	the	the	DET
gp-274	51	4	success	success	NOUN
gp-274	51	5	of	of	ADP
gp-274	51	6	marketing	marketing	NOUN
gp-274	51	7	strategies	strategy	NOUN
gp-274	51	8	is	be	AUX
gp-274	51	9	not	not	PART
gp-274	51	10	only	only	ADV
gp-274	51	11	measured	measure	VERB
gp-274	51	12	by	by	ADP
gp-274	51	13	the	the	DET
gp-274	51	14	volume	volume	NOUN
gp-274	51	15	of	of	ADP
gp-274	51	16	new	new	ADJ
gp-274	51	17	customer	customer	NOUN
gp-274	51	18	acquisition	acquisition	NOUN
gp-274	51	19	but	but	CCONJ
gp-274	51	20	also	also	ADV
gp-274	51	21	by	by	ADP
gp-274	51	22	the	the	DET
gp-274	51	23	bank	bank	NOUN
gp-274	51	24	's	's	PART
gp-274	51	25	ability	ability	NOUN
gp-274	51	26	to	to	PART
gp-274	51	27	maintain	maintain	VERB
gp-274	51	28	and	and	CCONJ
gp-274	51	29	deepen	deepen	VERB
gp-274	51	30	relationships	relationship	NOUN
gp-274	51	31	with	with	ADP
gp-274	51	32	existing	exist	VERB
gp-274	51	33	customers	customer	NOUN
gp-274	51	34	.	.	PUNCT
gp-274	52	1	furthermore	furthermore	ADV
gp-274	52	2	,	,	PUNCT
gp-274	52	3	banking	banking	NOUN
gp-274	52	4	marketing	marketing	NOUN
gp-274	52	5	strategies	strategy	NOUN
gp-274	52	6	must	must	AUX
gp-274	52	7	also	also	ADV
gp-274	52	8	consider	consider	VERB
gp-274	52	9	core	core	NOUN
gp-274	52	10	elements	element	NOUN
gp-274	52	11	in	in	ADP
gp-274	52	12	the	the	DET
gp-274	52	13	marketing	marketing	NOUN
gp-274	52	14	mix	mix	NOUN
gp-274	52	15	,	,	PUNCT
gp-274	52	16	known	know	VERB
gp-274	52	17	as	as	ADP
gp-274	52	18	the	the	DET
gp-274	52	19	4p	4p	PROPN
gp-274	52	20	concept	concept	NOUN
gp-274	52	21	:	:	PUNCT
gp-274	52	22	product	product	NOUN
gp-274	52	23	,	,	PUNCT
gp-274	52	24	price	price	NOUN
gp-274	52	25	,	,	PUNCT
gp-274	52	26	place	place	NOUN
gp-274	52	27	,	,	PUNCT
gp-274	52	28	and	and	CCONJ
gp-274	52	29	promotion	promotion	NOUN
gp-274	52	30	.	.	PUNCT
gp-274	53	1	first	first	ADV
gp-274	53	2	,	,	PUNCT
gp-274	53	3	product	product	NOUN
gp-274	53	4	refers	refer	VERB
gp-274	53	5	to	to	ADP
gp-274	53	6	types	type	NOUN
gp-274	53	7	of	of	ADP
gp-274	53	8	banking	banking	NOUN
gp-274	53	9	services	service	NOUN
gp-274	53	10	or	or	CCONJ
gp-274	53	11	products	product	NOUN
gp-274	53	12	offered	offer	VERB
gp-274	53	13	to	to	ADP
gp-274	53	14	customers	customer	NOUN
gp-274	53	15	,	,	PUNCT
gp-274	53	16	such	such	ADJ
gp-274	53	17	as	as	ADP
gp-274	53	18	savings	saving	NOUN
gp-274	53	19	,	,	PUNCT
gp-274	53	20	loans	loan	NOUN
gp-274	53	21	,	,	PUNCT
gp-274	53	22	deposits	deposit	NOUN
gp-274	53	23	,	,	PUNCT
gp-274	53	24	and	and	CCONJ
gp-274	53	25	digital	digital	ADJ
gp-274	53	26	banking	banking	NOUN
gp-274	53	27	services	service	NOUN
gp-274	53	28	;	;	PUNCT
gp-274	53	29	these	these	DET
gp-274	53	30	products	product	NOUN
gp-274	53	31	must	must	AUX
gp-274	53	32	be	be	AUX
gp-274	53	33	tailored	tailor	VERB
gp-274	53	34	to	to	PART
gp-274	53	35	target	target	VERB
gp-274	53	36	market	market	NOUN
gp-274	53	37	needs	need	NOUN
gp-274	53	38	,	,	PUNCT
gp-274	53	39	especially	especially	ADV
gp-274	53	40	young	young	ADJ
gp-274	53	41	generations	generation	NOUN
gp-274	53	42	who	who	PRON
gp-274	53	43	tend	tend	VERB
gp-274	53	44	to	to	PART
gp-274	53	45	prefer	prefer	VERB
gp-274	53	46	fast	fast	ADJ
gp-274	53	47	,	,	PUNCT
gp-274	53	48	flexible	flexible	ADJ
gp-274	53	49	,	,	PUNCT
gp-274	53	50	and	and	CCONJ
gp-274	53	51	technology	technology	NOUN
gp-274	53	52	-	-	PUNCT
gp-274	53	53	based	base	VERB
gp-274	53	54	services	service	NOUN
gp-274	53	55	.	.	PUNCT
gp-274	54	1	second	second	ADJ
gp-274	54	2	,	,	PUNCT
gp-274	54	3	price	price	NOUN
gp-274	54	4	relates	relate	VERB
gp-274	54	5	to	to	ADP
gp-274	54	6	pricing	pricing	NOUN
gp-274	54	7	policies	policy	NOUN
gp-274	54	8	or	or	CCONJ
gp-274	54	9	costs	cost	NOUN
gp-274	54	10	charged	charge	VERB
gp-274	54	11	,	,	PUNCT
gp-274	54	12	including	include	VERB
gp-274	54	13	administrative	administrative	ADJ
gp-274	54	14	fees	fee	NOUN
gp-274	54	15	,	,	PUNCT
gp-274	54	16	loan	loan	NOUN
gp-274	54	17	interest	interest	NOUN
gp-274	54	18	,	,	PUNCT
gp-274	54	19	and	and	CCONJ
gp-274	54	20	rewards	reward	NOUN
gp-274	54	21	or	or	CCONJ
gp-274	54	22	cashback	cashback	VERB
gp-274	54	23	;	;	PUNCT
gp-274	54	24	competitive	competitive	ADJ
gp-274	54	25	and	and	CCONJ
gp-274	54	26	transparent	transparent	ADJ
gp-274	54	27	pricing	pricing	NOUN
gp-274	54	28	is	be	AUX
gp-274	54	29	a	a	DET
gp-274	54	30	significant	significant	ADJ
gp-274	54	31	attraction	attraction	NOUN
gp-274	54	32	for	for	ADP
gp-274	54	33	customers	customer	NOUN
gp-274	54	34	in	in	ADP
gp-274	54	35	decision	decision	NOUN
gp-274	54	36	-	-	PUNCT
gp-274	54	37	making	making	NOUN
gp-274	54	38	.	.	PUNCT
gp-274	55	1	third	third	ADJ
gp-274	55	2	,	,	PUNCT
gp-274	55	3	place	place	VERB
gp-274	55	4	concerns	concern	VERB
gp-274	55	5	distribution	distribution	NOUN
gp-274	55	6	channels	channel	NOUN
gp-274	55	7	or	or	CCONJ
gp-274	55	8	service	service	NOUN
gp-274	55	9	accessibility	accessibility	NOUN
gp-274	55	10	,	,	PUNCT
gp-274	55	11	both	both	PRON
gp-274	55	12	physically	physically	ADV
gp-274	55	13	through	through	ADP
gp-274	55	14	branch	branch	NOUN
gp-274	55	15	office	office	NOUN
gp-274	55	16	networks	network	NOUN
gp-274	55	17	and	and	CCONJ
gp-274	55	18	digitally	digitally	ADV
gp-274	55	19	through	through	ADP
gp-274	55	20	mobile	mobile	ADJ
gp-274	55	21	banking	banking	NOUN
gp-274	55	22	and	and	CCONJ
gp-274	55	23	internet	internet	NOUN
gp-274	55	24	banking	banking	NOUN
gp-274	55	25	;	;	PUNCT
gp-274	55	26	ease	ease	NOUN
gp-274	55	27	of	of	ADP
gp-274	55	28	access	access	NOUN
gp-274	55	29	is	be	AUX
gp-274	55	30	a	a	DET
gp-274	55	31	major	major	ADJ
gp-274	55	32	factor	factor	NOUN
gp-274	55	33	in	in	ADP
gp-274	55	34	customer	customer	NOUN
gp-274	55	35	experience	experience	NOUN
gp-274	55	36	.	.	PUNCT
gp-274	56	1	fourth	fourth	ADJ
gp-274	56	2	,	,	PUNCT
gp-274	56	3	promotion	promotion	NOUN
gp-274	56	4	includes	include	VERB
gp-274	56	5	all	all	DET
gp-274	56	6	forms	form	NOUN
gp-274	56	7	of	of	ADP
gp-274	56	8	marketing	market	VERB
gp-274	56	9	communication	communication	NOUN
gp-274	56	10	such	such	ADJ
gp-274	56	11	as	as	ADP
gp-274	56	12	advertising	advertising	NOUN
gp-274	56	13	,	,	PUNCT
gp-274	56	14	sales	sale	NOUN
gp-274	56	15	promotion	promotion	NOUN
gp-274	56	16	,	,	PUNCT
gp-274	56	17	digital	digital	ADJ
gp-274	56	18	marketing	marketing	NOUN
gp-274	56	19	,	,	PUNCT
gp-274	56	20	and	and	CCONJ
gp-274	56	21	financial	financial	ADJ
gp-274	56	22	education	education	NOUN
gp-274	56	23	;	;	PUNCT
gp-274	56	24	effective	effective	ADJ
gp-274	56	25	promotional	promotional	ADJ
gp-274	56	26	strategies	strategy	NOUN
gp-274	56	27	can	can	AUX
gp-274	56	28	increase	increase	VERB
gp-274	56	29	brand	brand	NOUN
gp-274	56	30	awareness	awareness	NOUN
gp-274	56	31	and	and	CCONJ
gp-274	56	32	encourage	encourage	VERB
gp-274	56	33	customer	customer	NOUN
gp-274	56	34	loyalty	loyalty	NOUN
gp-274	56	35	and	and	CCONJ
gp-274	56	36	engagement	engagement	NOUN
gp-274	56	37	(	(	PUNCT
gp-274	56	38	kotler	kotler	PROPN
gp-274	56	39	&	&	CCONJ
gp-274	56	40	keller	keller	PROPN
gp-274	56	41	,	,	PUNCT
gp-274	56	42	2016	2016	NUM
gp-274	56	43	)	)	PUNCT
gp-274	56	44	.	.	PUNCT
gp-274	57	1	by	by	ADP
gp-274	57	2	combining	combine	VERB
gp-274	57	3	4p	4p	NUM
gp-274	57	4	principles	principle	NOUN
gp-274	57	5	and	and	CCONJ
gp-274	57	6	relationship	relationship	NOUN
gp-274	57	7	marketing	marketing	NOUN
gp-274	57	8	approaches	approach	NOUN
gp-274	57	9	,	,	PUNCT
gp-274	57	10	banks	bank	NOUN
gp-274	57	11	can	can	AUX
gp-274	57	12	design	design	VERB
gp-274	57	13	strategies	strategy	NOUN
gp-274	57	14	that	that	PRON
gp-274	57	15	not	not	PART
gp-274	57	16	only	only	ADV
gp-274	57	17	attract	attract	VERB
gp-274	57	18	new	new	ADJ
gp-274	57	19	customers	customer	NOUN
gp-274	57	20	but	but	CCONJ
gp-274	57	21	also	also	ADV
gp-274	57	22	build	build	VERB
gp-274	57	23	valuable	valuable	ADJ
gp-274	57	24	long	long	ADJ
gp-274	57	25	-	-	PUNCT
gp-274	57	26	term	term	NOUN
gp-274	57	27	relationships	relationship	NOUN
gp-274	57	28	.	.	PUNCT
gp-274	58	1	the	the	DET
gp-274	58	2	selection	selection	NOUN
gp-274	58	3	of	of	ADP
gp-274	58	4	pt	pt	PROPN
gp-274	58	5	bank	bank	PROPN
gp-274	58	6	rakyat	rakyat	PROPN
gp-274	58	7	indonesia	indonesia	PROPN
gp-274	58	8	(	(	PUNCT
gp-274	58	9	persero	persero	PROPN
gp-274	58	10	)	)	PUNCT
gp-274	58	11	,	,	PUNCT
gp-274	58	12	tbk	tbk	PROPN
gp-274	58	13	branch	branch	PROPN
gp-274	58	14	office	office	PROPN
gp-274	58	15	medan	medan	PROPN
gp-274	58	16	putri	putri	PROPN
gp-274	58	17	hijau	hijau	PROPN
gp-274	58	18	as	as	ADP
gp-274	58	19	the	the	DET
gp-274	58	20	research	research	NOUN
gp-274	58	21	location	location	NOUN
gp-274	58	22	was	be	AUX
gp-274	58	23	based	base	VERB
gp-274	58	24	on	on	ADP
gp-274	58	25	several	several	ADJ
gp-274	58	26	strategic	strategic	ADJ
gp-274	58	27	and	and	CCONJ
gp-274	58	28	practical	practical	ADJ
gp-274	58	29	considerations	consideration	NOUN
gp-274	58	30	.	.	PUNCT
gp-274	59	1	bri	bri	NOUN
gp-274	59	2	is	be	AUX
gp-274	59	3	one	one	NUM
gp-274	59	4	of	of	ADP
gp-274	59	5	the	the	DET
gp-274	59	6	largest	large	ADJ
gp-274	59	7	banks	bank	NOUN
gp-274	59	8	in	in	ADP
gp-274	59	9	indonesia	indonesia	PROPN
gp-274	59	10	with	with	ADP
gp-274	59	11	the	the	DET
gp-274	59	12	widest	wide	ADJ
gp-274	59	13	network	network	NOUN
gp-274	59	14	,	,	PUNCT
gp-274	59	15	including	include	VERB
gp-274	59	16	in	in	ADP
gp-274	59	17	the	the	DET
gp-274	59	18	north	north	NOUN
gp-274	59	19	sumatra	sumatra	PROPN
gp-274	59	20	region	region	NOUN
gp-274	59	21	.	.	PUNCT
gp-274	60	1	specifically	specifically	ADV
gp-274	60	2	,	,	PUNCT
gp-274	60	3	bri	bri	PROPN
gp-274	60	4	medan	medan	PROPN
gp-274	60	5	putri	putri	PROPN
gp-274	60	6	hijau	hijau	PROPN
gp-274	60	7	branch	branch	PROPN
gp-274	60	8	office	office	NOUN
gp-274	60	9	holds	hold	VERB
gp-274	60	10	a	a	DET
gp-274	60	11	significant	significant	ADJ
gp-274	60	12	position	position	NOUN
gp-274	60	13	in	in	ADP
gp-274	60	14	serving	serve	VERB
gp-274	60	15	various	various	ADJ
gp-274	60	16	customer	customer	NOUN
gp-274	60	17	segments	segment	NOUN
gp-274	60	18	,	,	PUNCT
gp-274	60	19	both	both	PRON
gp-274	60	20	individuals	individual	NOUN
gp-274	60	21	and	and	CCONJ
gp-274	60	22	small	small	ADJ
gp-274	60	23	and	and	CCONJ
gp-274	60	24	medium	medium	ADJ
gp-274	60	25	enterprises	enterprise	NOUN
gp-274	60	26	(	(	PUNCT
gp-274	60	27	smes	sme	NOUN
gp-274	60	28	)	)	PUNCT
gp-274	60	29	,	,	PUNCT
gp-274	60	30	which	which	PRON
gp-274	60	31	are	be	AUX
gp-274	60	32	bri	bri	NOUN
gp-274	60	33	's	's	PART
gp-274	60	34	main	main	ADJ
gp-274	60	35	focus	focus	NOUN
gp-274	60	36	nationally	nationally	ADV
gp-274	60	37	.	.	PUNCT
gp-274	61	1	the	the	DET
gp-274	61	2	medan	medan	PROPN
gp-274	61	3	area	area	PROPN
gp-274	61	4	as	as	ADP
gp-274	61	5	a	a	DET
gp-274	61	6	center	center	NOUN
gp-274	61	7	of	of	ADP
gp-274	61	8	economic	economic	ADJ
gp-274	61	9	growth	growth	NOUN
gp-274	61	10	in	in	ADP
gp-274	61	11	north	north	PROPN
gp-274	61	12	sumatra	sumatra	PROPN
gp-274	61	13	also	also	ADV
gp-274	61	14	provides	provide	VERB
gp-274	61	15	an	an	DET
gp-274	61	16	interesting	interesting	ADJ
gp-274	61	17	context	context	NOUN
gp-274	61	18	to	to	PART
gp-274	61	19	examine	examine	VERB
gp-274	61	20	the	the	DET
gp-274	61	21	dynamics	dynamic	NOUN
gp-274	61	22	of	of	ADP
gp-274	61	23	customer	customer	NOUN
gp-274	61	24	loyalty	loyalty	NOUN
gp-274	61	25	amid	amid	ADP
gp-274	61	26	high	high	ADJ
gp-274	61	27	mobility	mobility	NOUN
gp-274	61	28	and	and	CCONJ
gp-274	61	29	economic	economic	ADJ
gp-274	61	30	development	development	NOUN
gp-274	61	31	.	.	PUNCT
gp-274	62	1	in	in	ADP
gp-274	62	2	addition	addition	NOUN
gp-274	62	3	,	,	PUNCT
gp-274	62	4	this	this	DET
gp-274	62	5	location	location	NOUN
gp-274	62	6	was	be	AUX
gp-274	62	7	chosen	choose	VERB
gp-274	62	8	because	because	SCONJ
gp-274	62	9	the	the	DET
gp-274	62	10	level	level	NOUN
gp-274	62	11	of	of	ADP
gp-274	62	12	banking	banking	NOUN
gp-274	62	13	competition	competition	NOUN
gp-274	62	14	in	in	ADP
gp-274	62	15	medan	medan	PROPN
gp-274	62	16	city	city	PROPN
gp-274	62	17	is	be	AUX
gp-274	62	18	quite	quite	ADV
gp-274	62	19	high	high	ADJ
gp-274	62	20	,	,	PUNCT
gp-274	62	21	with	with	ADP
gp-274	62	22	the	the	DET
gp-274	62	23	presence	presence	NOUN
gp-274	62	24	of	of	ADP
gp-274	62	25	various	various	ADJ
gp-274	62	26	financial	financial	ADJ
gp-274	62	27	institutions	institution	NOUN
gp-274	62	28	,	,	PUNCT
gp-274	62	29	including	include	VERB
gp-274	62	30	digital	digital	ADJ
gp-274	62	31	banks	bank	NOUN
gp-274	62	32	and	and	CCONJ
gp-274	62	33	fintech	fintech	NOUN
gp-274	62	34	,	,	PUNCT
gp-274	62	35	which	which	PRON
gp-274	62	36	require	require	VERB
gp-274	62	37	bri	bri	NOUN
gp-274	62	38	to	to	PART
gp-274	62	39	develop	develop	VERB
gp-274	62	40	competitive	competitive	ADJ
gp-274	62	41	marketing	marketing	NOUN
gp-274	62	42	strategies	strategy	NOUN
gp-274	62	43	.	.	PUNCT
gp-274	63	1	this	this	DET
gp-274	63	2	study	study	NOUN
gp-274	63	3	differs	differ	VERB
gp-274	63	4	from	from	ADP
gp-274	63	5	previous	previous	ADJ
gp-274	63	6	studies	study	NOUN
gp-274	63	7	because	because	SCONJ
gp-274	63	8	it	it	PRON
gp-274	63	9	not	not	PART
gp-274	63	10	only	only	ADV
gp-274	63	11	examines	examine	VERB
gp-274	63	12	the	the	DET
gp-274	63	13	4p	4p	PROPN
gp-274	63	14	american	american	PROPN
gp-274	63	15	journal	journal	PROPN
gp-274	63	16	of	of	ADP
gp-274	63	17	economic	economic	ADJ
gp-274	63	18	and	and	CCONJ
gp-274	63	19	management	management	NOUN
gp-274	63	20	business	business	NOUN
gp-274	63	21	vol	vol	NOUN
gp-274	63	22	.	.	PROPN
gp-274	64	1	4	4	NUM
gp-274	64	2	no	no	NOUN
gp-274	64	3	.	.	NOUN
gp-274	65	1	8	8	NUM
gp-274	65	2	august	august	PROPN
gp-274	65	3	2025	2025	NUM
gp-274	65	4	1137	1137	NUM
gp-274	65	5	marketing	marketing	NOUN
gp-274	65	6	mix	mix	NOUN
gp-274	65	7	(	(	PUNCT
gp-274	65	8	product	product	NOUN
gp-274	65	9	,	,	PUNCT
gp-274	65	10	price	price	NOUN
gp-274	65	11	,	,	PUNCT
gp-274	65	12	place	place	NOUN
gp-274	65	13	,	,	PUNCT
gp-274	65	14	promotion	promotion	NOUN
gp-274	65	15	)	)	PUNCT
gp-274	65	16	in	in	ADP
gp-274	65	17	relation	relation	NOUN
gp-274	65	18	to	to	ADP
gp-274	65	19	customer	customer	NOUN
gp-274	65	20	loyalty	loyalty	NOUN
gp-274	65	21	,	,	PUNCT
gp-274	65	22	but	but	CCONJ
gp-274	65	23	also	also	ADV
gp-274	65	24	focuses	focus	VERB
gp-274	65	25	specifically	specifically	ADV
gp-274	65	26	on	on	ADP
gp-274	65	27	the	the	DET
gp-274	65	28	context	context	NOUN
gp-274	65	29	of	of	ADP
gp-274	65	30	pt	pt	PROPN
gp-274	65	31	bank	bank	PROPN
gp-274	65	32	rakyat	rakyat	PROPN
gp-274	65	33	indonesia	indonesia	PROPN
gp-274	65	34	(	(	PUNCT
gp-274	65	35	persero	persero	NOUN
gp-274	65	36	)	)	PUNCT
gp-274	65	37	tbk	tbk	PROPN
gp-274	65	38	branch	branch	PROPN
gp-274	65	39	office	office	PROPN
gp-274	65	40	medan	medan	PROPN
gp-274	65	41	putri	putri	PROPN
gp-274	65	42	hijau	hijau	PROPN
gp-274	65	43	,	,	PUNCT
gp-274	65	44	which	which	PRON
gp-274	65	45	is	be	AUX
gp-274	65	46	facing	face	VERB
gp-274	65	47	significant	significant	ADJ
gp-274	65	48	challenges	challenge	NOUN
gp-274	65	49	from	from	ADP
gp-274	65	50	both	both	CCONJ
gp-274	65	51	traditional	traditional	ADJ
gp-274	65	52	and	and	CCONJ
gp-274	65	53	digital	digital	ADJ
gp-274	65	54	banking	banking	NOUN
gp-274	65	55	competitors	competitor	NOUN
gp-274	65	56	.	.	PUNCT
gp-274	66	1	while	while	SCONJ
gp-274	66	2	prior	prior	ADJ
gp-274	66	3	studies	study	NOUN
gp-274	66	4	,	,	PUNCT
gp-274	66	5	such	such	ADJ
gp-274	66	6	as	as	ADP
gp-274	66	7	those	those	PRON
gp-274	66	8	by	by	ADP
gp-274	66	9	panjaitan	panjaitan	PROPN
gp-274	66	10	&	&	CCONJ
gp-274	66	11	setyorini	setyorini	PROPN
gp-274	66	12	(	(	PUNCT
gp-274	66	13	2020	2020	NUM
gp-274	66	14	)	)	PUNCT
gp-274	66	15	and	and	CCONJ
gp-274	66	16	permatasari	permatasari	PROPN
gp-274	66	17	&	&	CCONJ
gp-274	66	18	handoyo	handoyo	PROPN
gp-274	66	19	(	(	PUNCT
gp-274	66	20	2023	2023	NUM
gp-274	66	21	)	)	PUNCT
gp-274	66	22	,	,	PUNCT
gp-274	66	23	have	have	AUX
gp-274	66	24	explored	explore	VERB
gp-274	66	25	the	the	DET
gp-274	66	26	general	general	ADJ
gp-274	66	27	relationship	relationship	NOUN
gp-274	66	28	between	between	ADP
gp-274	66	29	marketing	marketing	NOUN
gp-274	66	30	strategies	strategy	NOUN
gp-274	66	31	and	and	CCONJ
gp-274	66	32	customer	customer	NOUN
gp-274	66	33	loyalty	loyalty	NOUN
gp-274	66	34	,	,	PUNCT
gp-274	66	35	this	this	DET
gp-274	66	36	research	research	NOUN
gp-274	66	37	integrates	integrate	VERB
gp-274	66	38	updated	update	VERB
gp-274	66	39	data	datum	NOUN
gp-274	66	40	and	and	CCONJ
gp-274	66	41	local	local	ADJ
gp-274	66	42	phenomena	phenomenon	NOUN
gp-274	66	43	,	,	PUNCT
gp-274	66	44	including	include	VERB
gp-274	66	45	customer	customer	NOUN
gp-274	66	46	sensitivity	sensitivity	NOUN
gp-274	66	47	to	to	ADP
gp-274	66	48	interest	interest	NOUN
gp-274	66	49	rate	rate	NOUN
gp-274	66	50	variations	variation	NOUN
gp-274	66	51	and	and	CCONJ
gp-274	66	52	the	the	DET
gp-274	66	53	influence	influence	NOUN
gp-274	66	54	of	of	ADP
gp-274	66	55	digital	digital	ADJ
gp-274	66	56	services	service	NOUN
gp-274	66	57	.	.	PUNCT
gp-274	67	1	the	the	DET
gp-274	67	2	novelty	novelty	NOUN
gp-274	67	3	of	of	ADP
gp-274	67	4	this	this	DET
gp-274	67	5	study	study	NOUN
gp-274	67	6	lies	lie	VERB
gp-274	67	7	in	in	ADP
gp-274	67	8	combining	combine	VERB
gp-274	67	9	the	the	DET
gp-274	67	10	4p	4p	NOUN
gp-274	67	11	framework	framework	NOUN
gp-274	67	12	with	with	ADP
gp-274	67	13	customer	customer	NOUN
gp-274	67	14	behavior	behavior	NOUN
gp-274	67	15	insights	insight	NOUN
gp-274	67	16	in	in	ADP
gp-274	67	17	a	a	DET
gp-274	67	18	competitive	competitive	ADJ
gp-274	67	19	banking	banking	NOUN
gp-274	67	20	environment	environment	NOUN
gp-274	67	21	in	in	ADP
gp-274	67	22	medan	medan	PROPN
gp-274	67	23	,	,	PUNCT
gp-274	67	24	offering	offer	VERB
gp-274	67	25	fresh	fresh	ADJ
gp-274	67	26	empirical	empirical	ADJ
gp-274	67	27	evidence	evidence	NOUN
gp-274	67	28	and	and	CCONJ
gp-274	67	29	strategic	strategic	ADJ
gp-274	67	30	recommendations	recommendation	NOUN
gp-274	67	31	tailored	tailor	VERB
gp-274	67	32	to	to	ADP
gp-274	67	33	the	the	DET
gp-274	67	34	indonesian	indonesian	ADJ
gp-274	67	35	banking	banking	NOUN
gp-274	67	36	sector	sector	NOUN
gp-274	67	37	.	.	PUNCT
gp-274	68	1	this	this	DET
gp-274	68	2	research	research	NOUN
gp-274	68	3	aims	aim	VERB
gp-274	68	4	to	to	PART
gp-274	68	5	analyze	analyze	VERB
gp-274	68	6	the	the	DET
gp-274	68	7	influence	influence	NOUN
gp-274	68	8	of	of	ADP
gp-274	68	9	marketing	marketing	NOUN
gp-274	68	10	mix	mix	NOUN
gp-274	68	11	consisting	consist	VERB
gp-274	68	12	of	of	ADP
gp-274	68	13	product	product	NOUN
gp-274	68	14	,	,	PUNCT
gp-274	68	15	price	price	NOUN
gp-274	68	16	,	,	PUNCT
gp-274	68	17	place	place	NOUN
gp-274	68	18	,	,	PUNCT
gp-274	68	19	and	and	CCONJ
gp-274	68	20	promotion	promotion	NOUN
gp-274	68	21	on	on	ADP
gp-274	68	22	customer	customer	NOUN
gp-274	68	23	loyalty	loyalty	NOUN
gp-274	68	24	at	at	ADP
gp-274	68	25	pt	pt	PROPN
gp-274	68	26	.	.	PROPN
gp-274	68	27	bank	bank	PROPN
gp-274	68	28	rakyat	rakyat	PROPN
gp-274	68	29	indonesia	indonesia	PROPN
gp-274	68	30	(	(	PUNCT
gp-274	68	31	persero	persero	PROPN
gp-274	68	32	)	)	PUNCT
gp-274	68	33	,	,	PUNCT
gp-274	68	34	tbk	tbk	PROPN
gp-274	68	35	branch	branch	PROPN
gp-274	68	36	office	office	PROPN
gp-274	68	37	medan	medan	PROPN
gp-274	68	38	putri	putri	PROPN
gp-274	68	39	hijau	hijau	PROPN
gp-274	68	40	.	.	PUNCT
gp-274	69	1	this	this	DET
gp-274	69	2	research	research	NOUN
gp-274	69	3	is	be	AUX
gp-274	69	4	expected	expect	VERB
gp-274	69	5	to	to	PART
gp-274	69	6	provide	provide	VERB
gp-274	69	7	several	several	ADJ
gp-274	69	8	benefits	benefit	NOUN
gp-274	69	9	:	:	PUNCT
gp-274	69	10	(	(	PUNCT
gp-274	69	11	1	1	X
gp-274	69	12	)	)	PUNCT
gp-274	69	13	for	for	ADP
gp-274	69	14	banking	banking	NOUN
gp-274	69	15	parties	party	NOUN
gp-274	69	16	,	,	PUNCT
gp-274	69	17	as	as	ADP
gp-274	69	18	a	a	DET
gp-274	69	19	source	source	NOUN
gp-274	69	20	of	of	ADP
gp-274	69	21	information	information	NOUN
gp-274	69	22	and	and	CCONJ
gp-274	69	23	insights	insight	NOUN
gp-274	69	24	to	to	PART
gp-274	69	25	design	design	VERB
gp-274	69	26	more	more	ADV
gp-274	69	27	effective	effective	ADJ
gp-274	69	28	marketing	marketing	NOUN
gp-274	69	29	strategies	strategy	NOUN
gp-274	69	30	in	in	ADP
gp-274	69	31	increasing	increase	VERB
gp-274	69	32	customer	customer	NOUN
gp-274	69	33	loyalty	loyalty	NOUN
gp-274	69	34	;	;	PUNCT
gp-274	69	35	(	(	PUNCT
gp-274	69	36	2	2	X
gp-274	69	37	)	)	PUNCT
gp-274	69	38	for	for	ADP
gp-274	69	39	academics	academic	NOUN
gp-274	69	40	,	,	PUNCT
gp-274	69	41	as	as	ADP
gp-274	69	42	a	a	DET
gp-274	69	43	contribution	contribution	NOUN
gp-274	69	44	to	to	ADP
gp-274	69	45	enriching	enrich	VERB
gp-274	69	46	literature	literature	NOUN
gp-274	69	47	regarding	regard	VERB
gp-274	69	48	the	the	DET
gp-274	69	49	relationship	relationship	NOUN
gp-274	69	50	between	between	ADP
gp-274	69	51	marketing	marketing	NOUN
gp-274	69	52	strategies	strategy	NOUN
gp-274	69	53	and	and	CCONJ
gp-274	69	54	customer	customer	NOUN
gp-274	69	55	loyalty	loyalty	NOUN
gp-274	69	56	in	in	ADP
gp-274	69	57	the	the	DET
gp-274	69	58	banking	banking	NOUN
gp-274	69	59	sector	sector	NOUN
gp-274	69	60	;	;	PUNCT
gp-274	69	61	and	and	CCONJ
gp-274	69	62	(	(	PUNCT
gp-274	69	63	3	3	X
gp-274	69	64	)	)	PUNCT
gp-274	69	65	for	for	ADP
gp-274	69	66	the	the	DET
gp-274	69	67	general	general	ADJ
gp-274	69	68	public	public	NOUN
gp-274	69	69	,	,	PUNCT
gp-274	69	70	especially	especially	ADV
gp-274	69	71	customers	customer	NOUN
gp-274	69	72	,	,	PUNCT
gp-274	69	73	to	to	PART
gp-274	69	74	encourage	encourage	VERB
gp-274	69	75	improved	improved	ADJ
gp-274	69	76	service	service	NOUN
gp-274	69	77	quality	quality	NOUN
gp-274	69	78	through	through	ADP
gp-274	69	79	implementation	implementation	NOUN
gp-274	69	80	of	of	ADP
gp-274	69	81	more	more	ADV
gp-274	69	82	relevant	relevant	ADJ
gp-274	69	83	and	and	CCONJ
gp-274	69	84	customer	customer	NOUN
gp-274	69	85	satisfaction	satisfaction	NOUN
gp-274	69	86	-	-	PUNCT
gp-274	69	87	oriented	orient	VERB
gp-274	69	88	marketing	marketing	NOUN
gp-274	69	89	strategies	strategy	NOUN
gp-274	69	90	.	.	PUNCT
gp-274	70	1	method	method	NOUN
gp-274	70	2	research	research	NOUN
gp-274	70	3	type	type	NOUN
gp-274	70	4	this	this	DET
gp-274	70	5	research	research	NOUN
gp-274	70	6	used	use	VERB
gp-274	70	7	a	a	DET
gp-274	70	8	quantitative	quantitative	ADJ
gp-274	70	9	approach	approach	NOUN
gp-274	70	10	with	with	ADP
gp-274	70	11	a	a	DET
gp-274	70	12	survey	survey	NOUN
gp-274	70	13	method	method	NOUN
gp-274	70	14	to	to	PART
gp-274	70	15	obtain	obtain	VERB
gp-274	70	16	numerical	numerical	ADJ
gp-274	70	17	data	datum	NOUN
gp-274	70	18	and	and	CCONJ
gp-274	70	19	test	test	VERB
gp-274	70	20	the	the	DET
gp-274	70	21	relationship	relationship	NOUN
gp-274	70	22	between	between	ADP
gp-274	70	23	variables	variable	NOUN
gp-274	70	24	through	through	ADP
gp-274	70	25	statistical	statistical	ADJ
gp-274	70	26	analysis	analysis	NOUN
gp-274	70	27	.	.	PUNCT
gp-274	71	1	data	datum	NOUN
gp-274	71	2	were	be	AUX
gp-274	71	3	collected	collect	VERB
gp-274	71	4	by	by	ADP
gp-274	71	5	distributing	distribute	VERB
gp-274	71	6	questionnaires	questionnaire	NOUN
gp-274	71	7	to	to	ADP
gp-274	71	8	customers	customer	NOUN
gp-274	71	9	of	of	ADP
gp-274	71	10	pt	pt	PROPN
gp-274	71	11	bank	bank	PROPN
gp-274	71	12	rakyat	rakyat	PROPN
gp-274	71	13	indonesia	indonesia	PROPN
gp-274	71	14	(	(	PUNCT
gp-274	71	15	persero	persero	NOUN
gp-274	71	16	)	)	PUNCT
gp-274	71	17	tbk	tbk	PROPN
gp-274	71	18	,	,	PUNCT
gp-274	71	19	medan	medan	PROPN
gp-274	71	20	putri	putri	PROPN
gp-274	71	21	hijau	hijau	PROPN
gp-274	71	22	branch	branch	PROPN
gp-274	71	23	.	.	PUNCT
gp-274	72	1	this	this	DET
gp-274	72	2	method	method	NOUN
gp-274	72	3	is	be	AUX
gp-274	72	4	effective	effective	ADJ
gp-274	72	5	for	for	ADP
gp-274	72	6	capturing	capture	VERB
gp-274	72	7	customer	customer	NOUN
gp-274	72	8	perceptions	perception	NOUN
gp-274	72	9	related	relate	VERB
gp-274	72	10	to	to	ADP
gp-274	72	11	marketing	marketing	NOUN
gp-274	72	12	strategies	strategy	NOUN
gp-274	72	13	and	and	CCONJ
gp-274	72	14	their	their	PRON
gp-274	72	15	impact	impact	NOUN
gp-274	72	16	on	on	ADP
gp-274	72	17	loyalty	loyalty	NOUN
gp-274	72	18	.	.	PUNCT
gp-274	73	1	population	population	NOUN
gp-274	73	2	and	and	CCONJ
gp-274	73	3	sample	sample	VERB
gp-274	73	4	the	the	DET
gp-274	73	5	population	population	NOUN
gp-274	73	6	in	in	ADP
gp-274	73	7	this	this	DET
gp-274	73	8	study	study	NOUN
gp-274	73	9	consists	consist	VERB
gp-274	73	10	of	of	ADP
gp-274	73	11	customers	customer	NOUN
gp-274	73	12	of	of	ADP
gp-274	73	13	bri	bri	PROPN
gp-274	73	14	medan	medan	PROPN
gp-274	73	15	putri	putri	PROPN
gp-274	73	16	hijau	hijau	PROPN
gp-274	73	17	branch	branch	PROPN
gp-274	73	18	.	.	PUNCT
gp-274	74	1	as	as	SCONJ
gp-274	74	2	the	the	DET
gp-274	74	3	exact	exact	ADJ
gp-274	74	4	number	number	NOUN
gp-274	74	5	of	of	ADP
gp-274	74	6	the	the	DET
gp-274	74	7	population	population	NOUN
gp-274	74	8	is	be	AUX
gp-274	74	9	unknown	unknown	ADJ
gp-274	74	10	,	,	PUNCT
gp-274	74	11	the	the	DET
gp-274	74	12	sample	sample	NOUN
gp-274	74	13	size	size	NOUN
gp-274	74	14	was	be	AUX
gp-274	74	15	determined	determine	VERB
gp-274	74	16	using	use	VERB
gp-274	74	17	the	the	DET
gp-274	74	18	cochran	cochran	NOUN
gp-274	74	19	formula	formula	NOUN
gp-274	74	20	,	,	PUNCT
gp-274	74	21	resulting	result	VERB
gp-274	74	22	in	in	ADP
gp-274	74	23	a	a	DET
gp-274	74	24	minimum	minimum	NOUN
gp-274	74	25	of	of	ADP
gp-274	74	26	96	96	NUM
gp-274	74	27	respondents	respondent	NOUN
gp-274	74	28	.	.	PUNCT
gp-274	75	1	sampling	sample	VERB
gp-274	75	2	was	be	AUX
gp-274	75	3	carried	carry	VERB
gp-274	75	4	out	out	ADP
gp-274	75	5	using	use	VERB
gp-274	75	6	purposive	purposive	ADJ
gp-274	75	7	sampling	sampling	NOUN
gp-274	75	8	,	,	PUNCT
gp-274	75	9	with	with	ADP
gp-274	75	10	criteria	criterion	NOUN
gp-274	75	11	including	include	VERB
gp-274	75	12	:	:	PUNCT
gp-274	75	13	being	be	AUX
gp-274	75	14	an	an	DET
gp-274	75	15	active	active	ADJ
gp-274	75	16	customer	customer	NOUN
gp-274	75	17	for	for	ADP
gp-274	75	18	at	at	ADV
gp-274	75	19	least	least	ADV
gp-274	75	20	one	one	NUM
gp-274	75	21	year	year	NOUN
gp-274	75	22	,	,	PUNCT
gp-274	75	23	having	have	VERB
gp-274	75	24	regular	regular	ADJ
gp-274	75	25	interaction	interaction	NOUN
gp-274	75	26	with	with	ADP
gp-274	75	27	marketing	marketing	NOUN
gp-274	75	28	staff	staff	NOUN
gp-274	75	29	,	,	PUNCT
gp-274	75	30	using	use	VERB
gp-274	75	31	more	more	ADJ
gp-274	75	32	than	than	ADP
gp-274	75	33	one	one	NUM
gp-274	75	34	product	product	NOUN
gp-274	75	35	,	,	PUNCT
gp-274	75	36	and	and	CCONJ
gp-274	75	37	having	having	AUX
gp-274	75	38	provided	provide	VERB
gp-274	75	39	feedback	feedback	NOUN
gp-274	75	40	or	or	CCONJ
gp-274	75	41	complaints	complaint	NOUN
gp-274	75	42	.	.	PUNCT
gp-274	76	1	data	datum	NOUN
gp-274	76	2	collection	collection	NOUN
gp-274	76	3	technique	technique	NOUN
gp-274	76	4	data	datum	NOUN
gp-274	76	5	were	be	AUX
gp-274	76	6	collected	collect	VERB
gp-274	76	7	through	through	ADP
gp-274	76	8	structured	structured	ADJ
gp-274	76	9	questionnaires	questionnaire	NOUN
gp-274	76	10	distributed	distribute	VERB
gp-274	76	11	both	both	CCONJ
gp-274	76	12	online	online	ADJ
gp-274	76	13	and	and	CCONJ
gp-274	76	14	offline	offline	ADJ
gp-274	76	15	.	.	PUNCT
gp-274	77	1	the	the	DET
gp-274	77	2	questionnaires	questionnaire	NOUN
gp-274	77	3	consisted	consist	VERB
gp-274	77	4	of	of	ADP
gp-274	77	5	demographic	demographic	ADJ
gp-274	77	6	information	information	NOUN
gp-274	77	7	and	and	CCONJ
gp-274	77	8	variable	variable	NOUN
gp-274	77	9	-	-	PUNCT
gp-274	77	10	related	relate	VERB
gp-274	77	11	statements	statement	NOUN
gp-274	77	12	using	use	VERB
gp-274	77	13	a	a	DET
gp-274	77	14	likert	likert	ADJ
gp-274	77	15	scale	scale	NOUN
gp-274	77	16	,	,	PUNCT
gp-274	77	17	covering	cover	VERB
gp-274	77	18	the	the	DET
gp-274	77	19	marketing	marketing	NOUN
gp-274	77	20	mix	mix	NOUN
gp-274	77	21	(	(	PUNCT
gp-274	77	22	4p	4p	NUM
gp-274	77	23	)	)	PUNCT
gp-274	77	24	and	and	CCONJ
gp-274	77	25	customer	customer	NOUN
gp-274	77	26	loyalty	loyalty	NOUN
gp-274	77	27	indicators	indicator	NOUN
gp-274	77	28	.	.	PUNCT
gp-274	78	1	data	datum	NOUN
gp-274	78	2	analysis	analysis	NOUN
gp-274	78	3	data	datum	NOUN
gp-274	78	4	were	be	AUX
gp-274	78	5	analyzed	analyze	VERB
gp-274	78	6	using	use	VERB
gp-274	78	7	spss	spss	PROPN
gp-274	78	8	version	version	NOUN
gp-274	78	9	25	25	NUM
gp-274	78	10	.	.	PUNCT
gp-274	79	1	the	the	DET
gp-274	79	2	analysis	analysis	NOUN
gp-274	79	3	included	include	VERB
gp-274	79	4	validity	validity	NOUN
gp-274	79	5	and	and	CCONJ
gp-274	79	6	reliability	reliability	NOUN
gp-274	79	7	tests	test	NOUN
gp-274	79	8	,	,	PUNCT
gp-274	79	9	classical	classical	ADJ
gp-274	79	10	assumption	assumption	NOUN
gp-274	79	11	tests	test	NOUN
gp-274	79	12	(	(	PUNCT
gp-274	79	13	normality	normality	NOUN
gp-274	79	14	,	,	PUNCT
gp-274	79	15	multicollinearity	multicollinearity	NOUN
gp-274	79	16	,	,	PUNCT
gp-274	79	17	heteroscedasticity	heteroscedasticity	NOUN
gp-274	79	18	)	)	PUNCT
gp-274	79	19	,	,	PUNCT
gp-274	79	20	and	and	CCONJ
gp-274	79	21	multiple	multiple	ADJ
gp-274	79	22	linear	linear	ADJ
gp-274	79	23	regression	regression	NOUN
gp-274	79	24	to	to	PART
gp-274	79	25	determine	determine	VERB
gp-274	79	26	the	the	DET
gp-274	79	27	influence	influence	NOUN
gp-274	79	28	of	of	ADP
gp-274	79	29	marketing	marketing	NOUN
gp-274	79	30	strategy	strategy	NOUN
gp-274	79	31	components	component	NOUN
gp-274	79	32	on	on	ADP
gp-274	79	33	customer	customer	NOUN
gp-274	79	34	loyalty	loyalty	NOUN
gp-274	79	35	.	.	PUNCT
gp-274	80	1	hypothesis	hypothesis	NOUN
gp-274	80	2	testing	testing	NOUN
gp-274	80	3	was	be	AUX
gp-274	80	4	conducted	conduct	VERB
gp-274	80	5	using	use	VERB
gp-274	80	6	t	t	NOUN
gp-274	80	7	-	-	PUNCT
gp-274	80	8	tests	test	NOUN
gp-274	80	9	,	,	PUNCT
gp-274	80	10	f	f	X
gp-274	80	11	-	-	PUNCT
gp-274	80	12	tests	test	NOUN
gp-274	80	13	,	,	PUNCT
gp-274	80	14	and	and	CCONJ
gp-274	80	15	the	the	DET
gp-274	80	16	coefficient	coefficient	NOUN
gp-274	80	17	of	of	ADP
gp-274	80	18	determination	determination	NOUN
gp-274	80	19	(	(	PUNCT
gp-274	80	20	r²	r²	NOUN
gp-274	80	21	)	)	PUNCT
gp-274	80	22	to	to	ADP
gp-274	80	23	american	american	PROPN
gp-274	80	24	journal	journal	PROPN
gp-274	80	25	of	of	ADP
gp-274	80	26	economic	economic	ADJ
gp-274	80	27	and	and	CCONJ
gp-274	80	28	management	management	NOUN
gp-274	80	29	business	business	NOUN
gp-274	80	30	vol	vol	NOUN
gp-274	80	31	.	.	PROPN
gp-274	81	1	4	4	NUM
gp-274	82	1	no	no	NOUN
gp-274	82	2	.	.	NOUN
gp-274	83	1	8	8	NUM
gp-274	83	2	august	august	PROPN
gp-274	83	3	2025	2025	NUM
gp-274	83	4	1138	1138	NUM
gp-274	83	5	assess	assess	NOUN
gp-274	83	6	significance	significance	NOUN
gp-274	83	7	and	and	CCONJ
gp-274	83	8	explanatory	explanatory	ADJ
gp-274	83	9	power	power	NOUN
gp-274	83	10	.	.	PUNCT
gp-274	84	1	result	result	NOUN
gp-274	84	2	and	and	CCONJ
gp-274	84	3	discussion	discussion	NOUN
gp-274	84	4	overview	overview	NOUN
gp-274	84	5	bank	bank	PROPN
gp-274	84	6	rakyat	rakyat	X
gp-274	84	7	indonesia	indonesia	PROPN
gp-274	84	8	(	(	PUNCT
gp-274	84	9	bri	bri	NOUN
gp-274	84	10	)	)	PUNCT
gp-274	84	11	is	be	AUX
gp-274	84	12	one	one	NUM
gp-274	84	13	of	of	ADP
gp-274	84	14	the	the	DET
gp-274	84	15	largest	large	ADJ
gp-274	84	16	and	and	CCONJ
gp-274	84	17	oldest	old	ADJ
gp-274	84	18	banks	bank	NOUN
gp-274	84	19	in	in	ADP
gp-274	84	20	indonesia	indonesia	PROPN
gp-274	84	21	known	know	VERB
gp-274	84	22	for	for	ADP
gp-274	84	23	having	have	VERB
gp-274	84	24	the	the	DET
gp-274	84	25	widest	wide	ADJ
gp-274	84	26	network	network	NOUN
gp-274	84	27	to	to	ADP
gp-274	84	28	remote	remote	ADJ
gp-274	84	29	areas	area	NOUN
gp-274	84	30	.	.	PUNCT
gp-274	85	1	one	one	NUM
gp-274	85	2	of	of	ADP
gp-274	85	3	the	the	DET
gp-274	85	4	main	main	ADJ
gp-274	85	5	branch	branch	NOUN
gp-274	85	6	offices	office	NOUN
gp-274	85	7	that	that	PRON
gp-274	85	8	plays	play	VERB
gp-274	85	9	an	an	DET
gp-274	85	10	important	important	ADJ
gp-274	85	11	role	role	NOUN
gp-274	85	12	in	in	ADP
gp-274	85	13	bri	bri	NOUN
gp-274	85	14	's	's	PART
gp-274	85	15	expansion	expansion	NOUN
gp-274	85	16	and	and	CCONJ
gp-274	85	17	services	service	NOUN
gp-274	85	18	in	in	ADP
gp-274	85	19	the	the	DET
gp-274	85	20	north	north	NOUN
gp-274	85	21	sumatra	sumatra	PROPN
gp-274	85	22	region	region	NOUN
gp-274	85	23	is	be	AUX
gp-274	85	24	bri	bri	PROPN
gp-274	85	25	branch	branch	PROPN
gp-274	85	26	office	office	PROPN
gp-274	85	27	medan	medan	PROPN
gp-274	85	28	putri	putri	PROPN
gp-274	85	29	hijau	hijau	PROPN
gp-274	85	30	.	.	PROPN
gp-274	86	1	located	locate	VERB
gp-274	86	2	in	in	ADP
gp-274	86	3	the	the	DET
gp-274	86	4	center	center	NOUN
gp-274	86	5	of	of	ADP
gp-274	86	6	medan	medan	PROPN
gp-274	86	7	city	city	PROPN
gp-274	86	8	,	,	PUNCT
gp-274	86	9	precisely	precisely	ADV
gp-274	86	10	on	on	ADP
gp-274	86	11	jalan	jalan	PROPN
gp-274	86	12	putri	putri	PROPN
gp-274	86	13	hijau	hijau	PROPN
gp-274	86	14	,	,	PUNCT
gp-274	86	15	this	this	DET
gp-274	86	16	branch	branch	NOUN
gp-274	86	17	office	office	NOUN
gp-274	86	18	has	have	VERB
gp-274	86	19	a	a	DET
gp-274	86	20	strategic	strategic	ADJ
gp-274	86	21	position	position	NOUN
gp-274	86	22	because	because	SCONJ
gp-274	86	23	it	it	PRON
gp-274	86	24	is	be	AUX
gp-274	86	25	located	locate	VERB
gp-274	86	26	in	in	ADP
gp-274	86	27	a	a	DET
gp-274	86	28	busy	busy	ADJ
gp-274	86	29	business	business	NOUN
gp-274	86	30	,	,	PUNCT
gp-274	86	31	office	office	NOUN
gp-274	86	32	,	,	PUNCT
gp-274	86	33	and	and	CCONJ
gp-274	86	34	trade	trade	NOUN
gp-274	86	35	center	center	NOUN
gp-274	86	36	area	area	NOUN
gp-274	86	37	.	.	PUNCT
gp-274	87	1	this	this	DET
gp-274	87	2	location	location	NOUN
gp-274	87	3	makes	make	VERB
gp-274	87	4	bri	bri	PROPN
gp-274	87	5	putri	putri	PROPN
gp-274	87	6	hijau	hijau	PROPN
gp-274	87	7	a	a	DET
gp-274	87	8	vital	vital	ADJ
gp-274	87	9	service	service	NOUN
gp-274	87	10	point	point	NOUN
gp-274	87	11	for	for	ADP
gp-274	87	12	the	the	DET
gp-274	87	13	people	people	NOUN
gp-274	87	14	of	of	ADP
gp-274	87	15	medan	medan	PROPN
gp-274	87	16	city	city	PROPN
gp-274	87	17	,	,	PUNCT
gp-274	87	18	small	small	ADJ
gp-274	87	19	and	and	CCONJ
gp-274	87	20	medium	medium	ADJ
gp-274	87	21	enterprises	enterprise	NOUN
gp-274	87	22	(	(	PUNCT
gp-274	87	23	smes	sme	NOUN
gp-274	87	24	)	)	PUNCT
gp-274	87	25	,	,	PUNCT
gp-274	87	26	and	and	CCONJ
gp-274	87	27	various	various	ADJ
gp-274	87	28	private	private	ADJ
gp-274	87	29	and	and	CCONJ
gp-274	87	30	government	government	NOUN
gp-274	87	31	institutions	institution	NOUN
gp-274	87	32	that	that	PRON
gp-274	87	33	need	need	VERB
gp-274	87	34	fast	fast	ADJ
gp-274	87	35	,	,	PUNCT
gp-274	87	36	safe	safe	ADJ
gp-274	87	37	,	,	PUNCT
gp-274	87	38	and	and	CCONJ
gp-274	87	39	reliable	reliable	ADJ
gp-274	87	40	banking	banking	NOUN
gp-274	87	41	services	service	NOUN
gp-274	87	42	.	.	PUNCT
gp-274	88	1	as	as	ADP
gp-274	88	2	a	a	DET
gp-274	88	3	main	main	ADJ
gp-274	88	4	branch	branch	NOUN
gp-274	88	5	office	office	NOUN
gp-274	88	6	,	,	PUNCT
gp-274	88	7	bri	bri	PROPN
gp-274	88	8	medan	medan	PROPN
gp-274	88	9	putri	putri	PROPN
gp-274	88	10	hijau	hijau	PROPN
gp-274	88	11	provides	provide	VERB
gp-274	88	12	various	various	ADJ
gp-274	88	13	complete	complete	ADJ
gp-274	88	14	financial	financial	ADJ
gp-274	88	15	products	product	NOUN
gp-274	88	16	and	and	CCONJ
gp-274	88	17	services	service	NOUN
gp-274	88	18	,	,	PUNCT
gp-274	88	19	ranging	range	VERB
gp-274	88	20	from	from	ADP
gp-274	88	21	savings	saving	NOUN
gp-274	88	22	,	,	PUNCT
gp-274	88	23	current	current	ADJ
gp-274	88	24	accounts	account	NOUN
gp-274	88	25	,	,	PUNCT
gp-274	88	26	people	people	NOUN
gp-274	88	27	's	's	PART
gp-274	88	28	business	business	NOUN
gp-274	88	29	credit	credit	NOUN
gp-274	88	30	(	(	PUNCT
gp-274	88	31	kur	kur	NOUN
gp-274	88	32	)	)	PUNCT
gp-274	88	33	,	,	PUNCT
gp-274	88	34	commercial	commercial	ADJ
gp-274	88	35	credit	credit	NOUN
gp-274	88	36	,	,	PUNCT
gp-274	88	37	deposits	deposit	NOUN
gp-274	88	38	,	,	PUNCT
gp-274	88	39	to	to	ADP
gp-274	88	40	treasury	treasury	NOUN
gp-274	88	41	and	and	CCONJ
gp-274	88	42	remittance	remittance	NOUN
gp-274	88	43	services	service	NOUN
gp-274	88	44	.	.	PUNCT
gp-274	89	1	in	in	ADP
gp-274	89	2	addition	addition	NOUN
gp-274	89	3	,	,	PUNCT
gp-274	89	4	this	this	DET
gp-274	89	5	office	office	NOUN
gp-274	89	6	is	be	AUX
gp-274	89	7	also	also	ADV
gp-274	89	8	supported	support	VERB
gp-274	89	9	by	by	ADP
gp-274	89	10	digital	digital	ADJ
gp-274	89	11	banking	banking	NOUN
gp-274	89	12	services	service	NOUN
gp-274	89	13	such	such	ADJ
gp-274	89	14	as	as	ADP
gp-274	89	15	brimo	brimo	NOUN
gp-274	89	16	,	,	PUNCT
gp-274	89	17	internet	internet	NOUN
gp-274	89	18	banking	banking	NOUN
gp-274	89	19	,	,	PUNCT
gp-274	89	20	and	and	CCONJ
gp-274	89	21	mobile	mobile	ADJ
gp-274	89	22	banking	banking	NOUN
gp-274	89	23	that	that	PRON
gp-274	89	24	help	help	VERB
gp-274	89	25	customers	customer	NOUN
gp-274	89	26	conduct	conduct	VERB
gp-274	89	27	transactions	transaction	NOUN
gp-274	89	28	efficiently	efficiently	ADV
gp-274	89	29	without	without	ADP
gp-274	89	30	having	have	VERB
gp-274	89	31	to	to	PART
gp-274	89	32	come	come	VERB
gp-274	89	33	directly	directly	ADV
gp-274	89	34	to	to	ADP
gp-274	89	35	the	the	DET
gp-274	89	36	office	office	NOUN
gp-274	89	37	.	.	PUNCT
gp-274	90	1	this	this	DET
gp-274	90	2	service	service	NOUN
gp-274	90	3	innovation	innovation	NOUN
gp-274	90	4	is	be	AUX
gp-274	90	5	very	very	ADV
gp-274	90	6	important	important	ADJ
gp-274	90	7	considering	consider	VERB
gp-274	90	8	the	the	DET
gp-274	90	9	increasing	increase	VERB
gp-274	90	10	need	need	NOUN
gp-274	90	11	of	of	ADP
gp-274	90	12	customers	customer	NOUN
gp-274	90	13	for	for	ADP
gp-274	90	14	easy	easy	ADJ
gp-274	90	15	and	and	CCONJ
gp-274	90	16	flexible	flexible	ADJ
gp-274	90	17	banking	banking	NOUN
gp-274	90	18	access	access	NOUN
gp-274	90	19	,	,	PUNCT
gp-274	90	20	especially	especially	ADV
gp-274	90	21	after	after	ADP
gp-274	90	22	the	the	DET
gp-274	90	23	pandemic	pandemic	ADJ
gp-274	90	24	era	era	NOUN
gp-274	90	25	that	that	PRON
gp-274	90	26	accelerated	accelerate	VERB
gp-274	90	27	digital	digital	ADJ
gp-274	90	28	transformation	transformation	NOUN
gp-274	90	29	in	in	ADP
gp-274	90	30	the	the	DET
gp-274	90	31	financial	financial	ADJ
gp-274	90	32	industry	industry	NOUN
gp-274	90	33	.	.	PUNCT
gp-274	91	1	research	research	NOUN
gp-274	91	2	results	result	VERB
gp-274	91	3	participant	participant	ADJ
gp-274	91	4	characteristics	characteristic	NOUN
gp-274	91	5	based	base	VERB
gp-274	91	6	on	on	ADP
gp-274	91	7	research	research	NOUN
gp-274	91	8	results	result	NOUN
gp-274	91	9	,	,	PUNCT
gp-274	91	10	from	from	ADP
gp-274	91	11	96	96	NUM
gp-274	91	12	customers	customer	NOUN
gp-274	91	13	,	,	PUNCT
gp-274	91	14	50	50	NUM
gp-274	91	15	(	(	PUNCT
gp-274	91	16	52.1	52.1	NUM
gp-274	91	17	%	%	NOUN
gp-274	91	18	)	)	PUNCT
gp-274	91	19	were	be	AUX
gp-274	91	20	female	female	ADJ
gp-274	91	21	participants	participant	NOUN
gp-274	91	22	and	and	CCONJ
gp-274	91	23	46	46	NUM
gp-274	91	24	(	(	PUNCT
gp-274	91	25	47.9	47.9	NUM
gp-274	91	26	%	%	NOUN
gp-274	91	27	)	)	PUNCT
gp-274	91	28	were	be	AUX
gp-274	91	29	male	male	ADJ
gp-274	91	30	participants	participant	NOUN
gp-274	91	31	.	.	PUNCT
gp-274	92	1	regarding	regard	VERB
gp-274	92	2	the	the	DET
gp-274	92	3	length	length	NOUN
gp-274	92	4	of	of	ADP
gp-274	92	5	being	be	AUX
gp-274	92	6	customers	customer	NOUN
gp-274	92	7	,	,	PUNCT
gp-274	92	8	34	34	NUM
gp-274	92	9	customers	customer	NOUN
gp-274	92	10	(	(	PUNCT
gp-274	92	11	35.4	35.4	NUM
gp-274	92	12	%	%	NOUN
gp-274	92	13	)	)	PUNCT
gp-274	92	14	had	have	AUX
gp-274	92	15	been	be	AUX
gp-274	92	16	active	active	ADJ
gp-274	92	17	customers	customer	NOUN
gp-274	92	18	for	for	ADP
gp-274	92	19	more	more	ADJ
gp-274	92	20	than	than	ADP
gp-274	92	21	1	1	NUM
gp-274	92	22	year	year	NOUN
gp-274	92	23	,	,	PUNCT
gp-274	92	24	32	32	NUM
gp-274	92	25	customers	customer	NOUN
gp-274	92	26	(	(	PUNCT
gp-274	92	27	33.3	33.3	NUM
gp-274	92	28	%	%	NOUN
gp-274	92	29	)	)	PUNCT
gp-274	92	30	for	for	ADP
gp-274	92	31	1	1	NUM
gp-274	92	32	-	-	SYM
gp-274	92	33	1.5	1.5	NUM
gp-274	92	34	years	year	NOUN
gp-274	92	35	,	,	PUNCT
gp-274	92	36	and	and	CCONJ
gp-274	92	37	30	30	NUM
gp-274	92	38	customers	customer	NOUN
gp-274	92	39	(	(	PUNCT
gp-274	92	40	31.2	31.2	NUM
gp-274	92	41	%	%	NOUN
gp-274	92	42	)	)	PUNCT
gp-274	92	43	for	for	ADP
gp-274	92	44	more	more	ADJ
gp-274	92	45	than	than	ADP
gp-274	92	46	1.5	1.5	NUM
gp-274	92	47	years	year	NOUN
gp-274	92	48	.	.	PUNCT
gp-274	93	1	table	table	NOUN
gp-274	93	2	1	1	NUM
gp-274	93	3	.	.	PUNCT
gp-274	94	1	participant	participant	ADJ
gp-274	94	2	characteristics	characteristic	NOUN
gp-274	94	3	by	by	ADP
gp-274	94	4	gender	gender	NOUN
gp-274	94	5	gender	gender	NOUN
gp-274	94	6	sum	sum	NOUN
gp-274	94	7	percentage	percentage	NOUN
gp-274	94	8	n	n	NOUN
gp-274	94	9	woman	woman	NOUN
gp-274	94	10	50	50	NUM
gp-274	94	11	52,1	52,1	NUM
gp-274	94	12	%	%	NOUN
gp-274	94	13	96	96	NUM
gp-274	94	14	male	male	ADJ
gp-274	94	15	male	male	NOUN
gp-274	94	16	46	46	NUM
gp-274	94	17	47,9	47,9	NUM
gp-274	94	18	%	%	NOUN
gp-274	94	19	source	source	NOUN
gp-274	94	20	:	:	PUNCT
gp-274	94	21	primary	primary	ADJ
gp-274	94	22	data	datum	NOUN
gp-274	94	23	processed	process	VERB
gp-274	94	24	from	from	ADP
gp-274	94	25	the	the	DET
gp-274	94	26	results	result	NOUN
gp-274	94	27	of	of	ADP
gp-274	94	28	the	the	DET
gp-274	94	29	questionnaire	questionnaire	NOUN
gp-274	94	30	,	,	PUNCT
gp-274	94	31	2025	2025	NUM
gp-274	94	32	table	table	NOUN
gp-274	94	33	2	2	NUM
gp-274	94	34	.	.	PUNCT
gp-274	94	35	participant	participant	ADJ
gp-274	94	36	characteristics	characteristic	NOUN
gp-274	94	37	by	by	ADP
gp-274	94	38	length	length	NOUN
gp-274	94	39	of	of	ADP
gp-274	94	40	being	be	AUX
gp-274	94	41	customer	customer	NOUN
gp-274	94	42	long	long	ADJ
gp-274	94	43	time	time	NOUN
gp-274	94	44	active	active	ADJ
gp-274	94	45	customer	customer	NOUN
gp-274	94	46	sum	sum	NOUN
gp-274	94	47	percentage	percentage	NOUN
gp-274	94	48	n	n	CCONJ
gp-274	94	49	1	1	NUM
gp-274	94	50	year	year	NOUN
gp-274	94	51	34	34	NUM
gp-274	94	52	35,4	35,4	NUM
gp-274	94	53	%	%	NOUN
gp-274	94	54	96	96	NUM
gp-274	94	55	1	1	NUM
gp-274	94	56	–	–	PUNCT
gp-274	94	57	1.5	1.5	NUM
gp-274	94	58	years	year	NOUN
gp-274	94	59	32	32	NUM
gp-274	94	60	33,3	33,3	NUM
gp-274	94	61	%	%	NOUN
gp-274	94	62	>	>	SYM
gp-274	94	63	1.5	1.5	NUM
gp-274	94	64	years	year	NOUN
gp-274	94	65	30	30	NUM
gp-274	94	66	31,2	31,2	NUM
gp-274	94	67	%	%	NOUN
gp-274	94	68	source	source	NOUN
gp-274	94	69	:	:	PUNCT
gp-274	94	70	primary	primary	ADJ
gp-274	94	71	data	datum	NOUN
gp-274	94	72	processed	process	VERB
gp-274	94	73	from	from	ADP
gp-274	94	74	the	the	DET
gp-274	94	75	results	result	NOUN
gp-274	94	76	of	of	ADP
gp-274	94	77	the	the	DET
gp-274	94	78	questionnaire	questionnaire	NOUN
gp-274	94	79	,	,	PUNCT
gp-274	94	80	2025	2025	NUM
gp-274	94	81	validity	validity	NOUN
gp-274	94	82	and	and	CCONJ
gp-274	94	83	reliability	reliability	NOUN
gp-274	94	84	tests	test	NOUN
gp-274	94	85	validity	validity	NOUN
gp-274	94	86	test	test	NOUN
gp-274	94	87	the	the	DET
gp-274	94	88	validity	validity	NOUN
gp-274	94	89	test	test	NOUN
gp-274	94	90	aims	aim	VERB
gp-274	94	91	to	to	PART
gp-274	94	92	determine	determine	VERB
gp-274	94	93	whether	whether	SCONJ
gp-274	94	94	the	the	DET
gp-274	94	95	questionnaire	questionnaire	NOUN
gp-274	94	96	is	be	AUX
gp-274	94	97	valid	valid	ADJ
gp-274	94	98	or	or	CCONJ
gp-274	94	99	not	not	PART
gp-274	94	100	.	.	PUNCT
gp-274	95	1	validity	validity	NOUN
gp-274	95	2	testing	testing	NOUN
gp-274	95	3	was	be	AUX
gp-274	95	4	conducted	conduct	VERB
gp-274	95	5	by	by	ADP
gp-274	95	6	comparing	compare	VERB
gp-274	95	7	the	the	DET
gp-274	95	8	r	r	NOUN
gp-274	95	9	-	-	PUNCT
gp-274	95	10	table	table	NOUN
gp-274	95	11	value	value	NOUN
gp-274	95	12	with	with	ADP
gp-274	95	13	the	the	DET
gp-274	95	14	calculated	calculated	ADJ
gp-274	95	15	r	r	NOUN
gp-274	95	16	-	-	PUNCT
gp-274	95	17	value	value	NOUN
gp-274	95	18	(	(	PUNCT
gp-274	95	19	pearson	pearson	PROPN
gp-274	95	20	american	american	PROPN
gp-274	95	21	journal	journal	PROPN
gp-274	95	22	of	of	ADP
gp-274	95	23	economic	economic	ADJ
gp-274	95	24	and	and	CCONJ
gp-274	95	25	management	management	NOUN
gp-274	95	26	business	business	NOUN
gp-274	95	27	vol	vol	NOUN
gp-274	95	28	.	.	PROPN
gp-274	96	1	4	4	NUM
gp-274	97	1	no	no	NOUN
gp-274	97	2	.	.	NOUN
gp-274	98	1	8	8	NUM
gp-274	98	2	august	august	PROPN
gp-274	98	3	2025	2025	NUM
gp-274	98	4	1139	1139	NUM
gp-274	98	5	correlation	correlation	NOUN
gp-274	98	6	)	)	PUNCT
gp-274	98	7	with	with	ADP
gp-274	98	8	a	a	DET
gp-274	98	9	significance	significance	NOUN
gp-274	98	10	level	level	NOUN
gp-274	98	11	of	of	ADP
gp-274	98	12	5	5	NUM
gp-274	98	13	%	%	NOUN
gp-274	98	14	(	(	PUNCT
gp-274	98	15	α	α	NOUN
gp-274	98	16	=	=	NOUN
gp-274	98	17	0.05	0.05	NUM
gp-274	98	18	)	)	PUNCT
gp-274	98	19	.	.	PUNCT
gp-274	99	1	based	base	VERB
gp-274	99	2	on	on	ADP
gp-274	99	3	the	the	DET
gp-274	99	4	validity	validity	NOUN
gp-274	99	5	test	test	NOUN
gp-274	99	6	results	result	NOUN
gp-274	99	7	,	,	PUNCT
gp-274	99	8	the	the	DET
gp-274	99	9	correlation	correlation	NOUN
gp-274	99	10	values	value	NOUN
gp-274	99	11	of	of	ADP
gp-274	99	12	each	each	DET
gp-274	99	13	question	question	NOUN
gp-274	99	14	per	per	ADP
gp-274	99	15	variable	variable	NOUN
gp-274	99	16	obtained	obtain	VERB
gp-274	99	17	values	value	NOUN
gp-274	99	18	above	above	ADP
gp-274	99	19	the	the	DET
gp-274	99	20	r	r	NOUN
gp-274	99	21	-	-	PUNCT
gp-274	99	22	table	table	NOUN
gp-274	99	23	of	of	ADP
gp-274	99	24	0.169	0.169	NUM
gp-274	99	25	.	.	PUNCT
gp-274	100	1	it	it	PRON
gp-274	100	2	can	can	AUX
gp-274	100	3	be	be	AUX
gp-274	100	4	concluded	conclude	VERB
gp-274	100	5	that	that	SCONJ
gp-274	100	6	the	the	DET
gp-274	100	7	research	research	NOUN
gp-274	100	8	variables	variable	NOUN
gp-274	100	9	are	be	AUX
gp-274	100	10	valid	valid	ADJ
gp-274	100	11	and	and	CCONJ
gp-274	100	12	can	can	AUX
gp-274	100	13	be	be	AUX
gp-274	100	14	used	use	VERB
gp-274	100	15	.	.	PUNCT
gp-274	101	1	reliability	reliability	NOUN
gp-274	101	2	test	test	NOUN
gp-274	101	3	table	table	NOUN
gp-274	101	4	3	3	NUM
gp-274	101	5	.	.	PUNCT
gp-274	101	6	reliability	reliability	NOUN
gp-274	101	7	test	test	NOUN
gp-274	101	8	results	result	VERB
gp-274	101	9	reliability	reliability	NOUN
gp-274	101	10	statistics	statistic	NOUN
gp-274	101	11	cronbach	cronbach	VERB
gp-274	101	12	's	's	PART
gp-274	101	13	alpha	alpha	NOUN
gp-274	101	14	n	n	NOUN
gp-274	101	15	of	of	ADP
gp-274	101	16	items	item	NOUN
gp-274	101	17	0.847	0.847	NUM
gp-274	101	18	5	5	NUM
gp-274	101	19	source	source	NOUN
gp-274	101	20	:	:	PUNCT
gp-274	101	21	spss	spss	PROPN
gp-274	101	22	output	output	NOUN
gp-274	101	23	based	base	VERB
gp-274	101	24	on	on	ADP
gp-274	101	25	questionnaire	questionnaire	NOUN
gp-274	101	26	data	datum	NOUN
gp-274	101	27	,	,	PUNCT
gp-274	101	28	2025	2025	NUM
gp-274	101	29	the	the	DET
gp-274	101	30	reliability	reliability	NOUN
gp-274	101	31	test	test	NOUN
gp-274	101	32	aims	aim	VERB
gp-274	101	33	to	to	PART
gp-274	101	34	determine	determine	VERB
gp-274	101	35	the	the	DET
gp-274	101	36	extent	extent	NOUN
gp-274	101	37	to	to	PART
gp-274	101	38	which	which	PRON
gp-274	101	39	questionnaires	questionnaire	NOUN
gp-274	101	40	can	can	AUX
gp-274	101	41	be	be	AUX
gp-274	101	42	relied	rely	VERB
gp-274	101	43	upon	upon	SCONJ
gp-274	101	44	as	as	ADP
gp-274	101	45	data	data	NOUN
gp-274	101	46	collection	collection	NOUN
gp-274	101	47	tools	tool	NOUN
gp-274	101	48	.	.	PUNCT
gp-274	102	1	questionnaires	questionnaire	NOUN
gp-274	102	2	are	be	AUX
gp-274	102	3	considered	consider	VERB
gp-274	102	4	reliable	reliable	ADJ
gp-274	102	5	if	if	SCONJ
gp-274	102	6	the	the	DET
gp-274	102	7	cronbach	cronbach	NOUN
gp-274	102	8	's	's	PART
gp-274	102	9	alpha	alpha	NOUN
gp-274	102	10	value	value	NOUN
gp-274	102	11	is	be	AUX
gp-274	102	12	higher	high	ADJ
gp-274	102	13	than	than	ADP
gp-274	102	14	the	the	DET
gp-274	102	15	r	r	NOUN
gp-274	102	16	-	-	PUNCT
gp-274	102	17	table	table	NOUN
gp-274	102	18	value	value	NOUN
gp-274	102	19	set	set	VERB
gp-274	102	20	in	in	ADP
gp-274	102	21	the	the	DET
gp-274	102	22	validity	validity	NOUN
gp-274	102	23	test	test	NOUN
gp-274	102	24	,	,	PUNCT
gp-274	102	25	which	which	PRON
gp-274	102	26	is	be	AUX
gp-274	102	27	0.6	0.6	NUM
gp-274	102	28	.	.	PUNCT
gp-274	103	1	based	base	VERB
gp-274	103	2	on	on	ADP
gp-274	103	3	table	table	NOUN
gp-274	103	4	3	3	NUM
gp-274	103	5	,	,	PUNCT
gp-274	103	6	the	the	DET
gp-274	103	7	cronbach	cronbach	NOUN
gp-274	103	8	's	's	PART
gp-274	103	9	alpha	alpha	NOUN
gp-274	103	10	value	value	NOUN
gp-274	103	11	is	be	AUX
gp-274	103	12	0.847	0.847	NUM
gp-274	103	13	>	>	X
gp-274	103	14	0.6	0.6	NUM
gp-274	103	15	,	,	PUNCT
gp-274	103	16	meaning	mean	VERB
gp-274	103	17	the	the	DET
gp-274	103	18	data	datum	NOUN
gp-274	103	19	used	use	VERB
gp-274	103	20	in	in	ADP
gp-274	103	21	the	the	DET
gp-274	103	22	research	research	NOUN
gp-274	103	23	is	be	AUX
gp-274	103	24	reliable	reliable	ADJ
gp-274	103	25	and	and	CCONJ
gp-274	103	26	can	can	AUX
gp-274	103	27	be	be	AUX
gp-274	103	28	used	use	VERB
gp-274	103	29	for	for	ADP
gp-274	103	30	research	research	NOUN
gp-274	103	31	.	.	PUNCT
gp-274	104	1	classical	classical	ADJ
gp-274	104	2	assumption	assumption	NOUN
gp-274	104	3	tests	test	VERB
gp-274	104	4	1	1	NUM
gp-274	104	5	.	.	PUNCT
gp-274	104	6	normality	normality	NOUN
gp-274	104	7	test	test	NOUN
gp-274	104	8	table	table	NOUN
gp-274	104	9	4	4	NUM
gp-274	104	10	.	.	PUNCT
gp-274	104	11	normality	normality	NOUN
gp-274	104	12	test	test	NOUN
gp-274	104	13	results	result	VERB
gp-274	104	14	one	one	NUM
gp-274	104	15	-	-	PUNCT
gp-274	104	16	sample	sample	NOUN
gp-274	104	17	kolmogorov	kolmogorov	ADJ
gp-274	104	18	-	-	PUNCT
gp-274	104	19	smirnov	smirnov	ADJ
gp-274	104	20	test	test	NOUN
gp-274	104	21	unstandardized	unstandardize	VERB
gp-274	104	22	residual	residual	ADJ
gp-274	104	23	n	n	CCONJ
gp-274	104	24	96	96	NUM
gp-274	104	25	normal	normal	ADJ
gp-274	104	26	parametersa	parametersa	NOUN
gp-274	104	27	,	,	PUNCT
gp-274	104	28	b	b	PROPN
gp-274	105	1	mean	mean	ADJ
gp-274	105	2	.0000000	.0000000	NUM
gp-274	106	1	std	std	NOUN
gp-274	106	2	.	.	PUNCT
gp-274	107	1	deviation	deviation	NOUN
gp-274	107	2	2.41440351	2.41440351	NUM
gp-274	107	3	most	most	ADV
gp-274	107	4	extreme	extreme	ADJ
gp-274	107	5	differences	difference	NOUN
gp-274	107	6	absolute	absolute	ADJ
gp-274	107	7	.069	.069	NUM
gp-274	107	8	positive	positive	ADJ
gp-274	107	9	.038	.038	NUM
gp-274	107	10	negative	negative	ADJ
gp-274	107	11	-.069	-.069	PROPN
gp-274	107	12	test	test	NOUN
gp-274	107	13	statistic	statistic	NOUN
gp-274	107	14	.069	.069	NUM
gp-274	107	15	asymp	asymp	PROPN
gp-274	107	16	.	.	PUNCT
gp-274	108	1	sig	sig	PROPN
gp-274	108	2	.	.	PUNCT
gp-274	109	1	(	(	PUNCT
gp-274	109	2	2	2	NUM
gp-274	109	3	-	-	PUNCT
gp-274	109	4	tailed	tailed	ADJ
gp-274	109	5	)	)	PUNCT
gp-274	110	1	.200c	.200c	PROPN
gp-274	110	2	,	,	PUNCT
gp-274	110	3	d	d	NOUN
gp-274	110	4	a.	a.	NOUN
gp-274	110	5	test	test	NOUN
gp-274	110	6	distribution	distribution	NOUN
gp-274	110	7	is	be	AUX
gp-274	110	8	normal	normal	ADJ
gp-274	110	9	.	.	PUNCT
gp-274	111	1	b.	b.	PROPN
gp-274	111	2	calculated	calculate	VERB
gp-274	111	3	from	from	ADP
gp-274	111	4	data	data	PROPN
gp-274	111	5	.	.	PUNCT
gp-274	112	1	c.	c.	NOUN
gp-274	112	2	lilliefors	lilliefor	NOUN
gp-274	112	3	significance	significance	NOUN
gp-274	112	4	correction	correction	NOUN
gp-274	112	5	.	.	PUNCT
gp-274	113	1	d.	d.	PROPN
gp-274	113	2	this	this	PRON
gp-274	113	3	is	be	AUX
gp-274	113	4	a	a	DET
gp-274	113	5	lower	low	ADJ
gp-274	113	6	bound	bind	VERB
gp-274	113	7	of	of	ADP
gp-274	113	8	the	the	DET
gp-274	113	9	true	true	ADJ
gp-274	113	10	significance	significance	NOUN
gp-274	113	11	.	.	PUNCT
gp-274	114	1	source	source	NOUN
gp-274	114	2	:	:	PUNCT
gp-274	114	3	spss	spss	PROPN
gp-274	114	4	output	output	NOUN
gp-274	114	5	–	–	PUNCT
gp-274	114	6	kolmogorov	kolmogorov	ADJ
gp-274	114	7	-	-	PUNCT
gp-274	114	8	smirnov	smirnov	ADJ
gp-274	114	9	test	test	NOUN
gp-274	114	10	,	,	PUNCT
gp-274	114	11	2025	2025	NUM
gp-274	114	12	the	the	DET
gp-274	114	13	kolmogorov	kolmogorov	ADJ
gp-274	114	14	-	-	PUNCT
gp-274	114	15	smirnov	smirnov	ADJ
gp-274	114	16	one	one	NUM
gp-274	114	17	-	-	PUNCT
gp-274	114	18	sample	sample	NOUN
gp-274	114	19	test	test	NOUN
gp-274	114	20	results	result	NOUN
gp-274	114	21	show	show	VERB
gp-274	114	22	that	that	SCONJ
gp-274	114	23	the	the	DET
gp-274	114	24	asymptotic	asymptotic	ADJ
gp-274	114	25	significance	significance	NOUN
gp-274	114	26	(	(	PUNCT
gp-274	114	27	2	2	NUM
gp-274	114	28	-	-	PUNCT
gp-274	114	29	tailed	tailed	ADJ
gp-274	114	30	)	)	PUNCT
gp-274	114	31	value	value	NOUN
gp-274	114	32	is	be	AUX
gp-274	114	33	0.200	0.200	NUM
gp-274	114	34	.	.	PUNCT
gp-274	115	1	since	since	SCONJ
gp-274	115	2	this	this	DET
gp-274	115	3	significance	significance	NOUN
gp-274	115	4	value	value	NOUN
gp-274	115	5	is	be	AUX
gp-274	115	6	greater	great	ADJ
gp-274	115	7	than	than	ADP
gp-274	115	8	0.05	0.05	NUM
gp-274	115	9	,	,	PUNCT
gp-274	115	10	we	we	PRON
gp-274	115	11	do	do	AUX
gp-274	115	12	not	not	PART
gp-274	115	13	have	have	VERB
gp-274	115	14	sufficient	sufficient	ADJ
gp-274	115	15	evidence	evidence	NOUN
gp-274	115	16	to	to	PART
gp-274	115	17	reject	reject	VERB
gp-274	115	18	the	the	DET
gp-274	115	19	null	null	ADJ
gp-274	115	20	hypothesis	hypothesis	NOUN
gp-274	115	21	that	that	SCONJ
gp-274	115	22	residuals	residual	NOUN
gp-274	115	23	are	be	AUX
gp-274	115	24	normally	normally	ADV
gp-274	115	25	distributed	distribute	VERB
gp-274	115	26	.	.	PUNCT
gp-274	116	1	this	this	PRON
gp-274	116	2	means	mean	VERB
gp-274	116	3	that	that	SCONJ
gp-274	116	4	residuals	residual	NOUN
gp-274	116	5	from	from	ADP
gp-274	116	6	the	the	DET
gp-274	116	7	regression	regression	NOUN
gp-274	116	8	model	model	NOUN
gp-274	116	9	can	can	AUX
gp-274	116	10	be	be	AUX
gp-274	116	11	considered	consider	VERB
gp-274	116	12	normally	normally	ADV
gp-274	116	13	distributed	distribute	VERB
gp-274	116	14	,	,	PUNCT
gp-274	116	15	which	which	PRON
gp-274	116	16	is	be	AUX
gp-274	116	17	one	one	NUM
gp-274	116	18	of	of	ADP
gp-274	116	19	the	the	DET
gp-274	116	20	important	important	ADJ
gp-274	116	21	assumptions	assumption	NOUN
gp-274	116	22	in	in	ADP
gp-274	116	23	classical	classical	ADJ
gp-274	116	24	linear	linear	ADJ
gp-274	116	25	regression	regression	NOUN
gp-274	116	26	analysis	analysis	NOUN
gp-274	116	27	for	for	ADP
gp-274	116	28	statistical	statistical	ADJ
gp-274	116	29	inference	inference	NOUN
gp-274	116	30	validity	validity	NOUN
gp-274	116	31	.	.	PUNCT
gp-274	117	1	2	2	X
gp-274	117	2	.	.	X
gp-274	117	3	multicollinearity	multicollinearity	NOUN
gp-274	117	4	test	test	NOUN
gp-274	117	5	table	table	NOUN
gp-274	117	6	5	5	NUM
gp-274	117	7	.	.	PUNCT
gp-274	118	1	multicollinearity	multicollinearity	NOUN
gp-274	118	2	test	test	NOUN
gp-274	118	3	results	result	NOUN
gp-274	118	4	model	model	NOUN
gp-274	118	5	collinearity	collinearity	NOUN
gp-274	118	6	statistics	statistic	NOUN
gp-274	118	7	tolerance	tolerance	NOUN
gp-274	118	8	vif	vif	NOUN
gp-274	118	9	1	1	NUM
gp-274	118	10	(	(	PUNCT
gp-274	118	11	constant	constant	ADJ
gp-274	118	12	)	)	PUNCT
gp-274	118	13	american	american	ADJ
gp-274	118	14	journal	journal	PROPN
gp-274	118	15	of	of	ADP
gp-274	118	16	economic	economic	ADJ
gp-274	118	17	and	and	CCONJ
gp-274	118	18	management	management	NOUN
gp-274	118	19	business	business	NOUN
gp-274	118	20	vol	vol	NOUN
gp-274	118	21	.	.	PROPN
gp-274	118	22	4	4	NUM
gp-274	118	23	no	no	NOUN
gp-274	118	24	.	.	NOUN
gp-274	118	25	8	8	NUM
gp-274	118	26	august	august	PROPN
gp-274	118	27	2025	2025	NUM
gp-274	118	28	1140	1140	NUM
gp-274	118	29	model	model	NOUN
gp-274	118	30	collinearity	collinearity	NOUN
gp-274	118	31	statistics	statistic	NOUN
gp-274	118	32	tolerance	tolerance	NOUN
gp-274	118	33	vif	vif	NOUN
gp-274	118	34	product	product	NOUN
gp-274	118	35	.276	.276	NUM
gp-274	118	36	3.629	3.629	NUM
gp-274	118	37	price	price	NOUN
gp-274	118	38	.200	.200	NUM
gp-274	118	39	4.997	4.997	NUM
gp-274	118	40	place	place	NOUN
gp-274	118	41	.280	.280	NUM
gp-274	118	42	3.566	3.566	NUM
gp-274	118	43	promotion	promotion	NOUN
gp-274	118	44	.418	.418	NUM
gp-274	118	45	2.391	2.391	NUM
gp-274	118	46	source	source	NOUN
gp-274	118	47	:	:	PUNCT
gp-274	118	48	spss	spss	ADJ
gp-274	118	49	output	output	NOUN
gp-274	118	50	–	–	PUNCT
gp-274	118	51	collinearity	collinearity	NOUN
gp-274	118	52	statistics	statistic	NOUN
gp-274	118	53	,	,	PUNCT
gp-274	118	54	2025	2025	NUM
gp-274	118	55	based	base	VERB
gp-274	118	56	on	on	ADP
gp-274	118	57	the	the	DET
gp-274	118	58	"	"	PUNCT
gp-274	118	59	collinearity	collinearity	NOUN
gp-274	118	60	statistics	statistic	NOUN
gp-274	118	61	"	"	PUNCT
gp-274	118	62	table	table	NOUN
gp-274	118	63	,	,	PUNCT
gp-274	118	64	multicollinearity	multicollinearity	NOUN
gp-274	118	65	test	test	NOUN
gp-274	118	66	results	result	NOUN
gp-274	118	67	show	show	VERB
gp-274	118	68	that	that	SCONJ
gp-274	118	69	there	there	PRON
gp-274	118	70	are	be	VERB
gp-274	118	71	no	no	DET
gp-274	118	72	significant	significant	ADJ
gp-274	118	73	multicollinearity	multicollinearity	NOUN
gp-274	118	74	problems	problem	NOUN
gp-274	118	75	among	among	ADP
gp-274	118	76	independent	independent	ADJ
gp-274	118	77	variables	variable	NOUN
gp-274	118	78	.	.	PUNCT
gp-274	119	1	this	this	PRON
gp-274	119	2	is	be	AUX
gp-274	119	3	evident	evident	ADJ
gp-274	119	4	from	from	ADP
gp-274	119	5	tolerance	tolerance	NOUN
gp-274	119	6	values	value	NOUN
gp-274	119	7	for	for	ADP
gp-274	119	8	all	all	DET
gp-274	119	9	variables	variable	NOUN
gp-274	119	10	greater	great	ADJ
gp-274	119	11	than	than	ADP
gp-274	119	12	0.1	0.1	NUM
gp-274	119	13	(	(	PUNCT
gp-274	119	14	0.276	0.276	NUM
gp-274	119	15	,	,	PUNCT
gp-274	119	16	0.200	0.200	NUM
gp-274	119	17	,	,	PUNCT
gp-274	119	18	0.280	0.280	NUM
gp-274	119	19	,	,	PUNCT
gp-274	119	20	and	and	CCONJ
gp-274	119	21	0.418	0.418	NUM
gp-274	119	22	)	)	PUNCT
gp-274	119	23	,	,	PUNCT
gp-274	119	24	and	and	CCONJ
gp-274	119	25	variance	variance	NOUN
gp-274	119	26	inflation	inflation	NOUN
gp-274	119	27	factor	factor	NOUN
gp-274	119	28	(	(	PUNCT
gp-274	119	29	vif	vif	NOUN
gp-274	119	30	)	)	PUNCT
gp-274	119	31	values	value	NOUN
gp-274	119	32	for	for	ADP
gp-274	119	33	all	all	DET
gp-274	119	34	variables	variable	NOUN
gp-274	119	35	less	less	ADJ
gp-274	119	36	than	than	ADP
gp-274	119	37	10	10	NUM
gp-274	119	38	(	(	PUNCT
gp-274	119	39	3.629	3.629	NUM
gp-274	119	40	,	,	PUNCT
gp-274	119	41	4.997	4.997	NUM
gp-274	119	42	,	,	PUNCT
gp-274	119	43	3.566	3.566	NUM
gp-274	119	44	,	,	PUNCT
gp-274	119	45	and	and	CCONJ
gp-274	119	46	2.391	2.391	NUM
gp-274	119	47	)	)	PUNCT
gp-274	119	48	.	.	PUNCT
gp-274	120	1	these	these	DET
gp-274	120	2	high	high	ADJ
gp-274	120	3	tolerance	tolerance	NOUN
gp-274	120	4	and	and	CCONJ
gp-274	120	5	low	low	ADJ
gp-274	120	6	vif	vif	NOUN
gp-274	120	7	values	value	NOUN
gp-274	120	8	indicate	indicate	VERB
gp-274	120	9	that	that	SCONJ
gp-274	120	10	independent	independent	ADJ
gp-274	120	11	variables	variable	NOUN
gp-274	120	12	are	be	AUX
gp-274	120	13	not	not	PART
gp-274	120	14	correlated	correlate	VERB
gp-274	120	15	too	too	ADV
gp-274	120	16	strongly	strongly	ADV
gp-274	120	17	with	with	ADP
gp-274	120	18	each	each	DET
gp-274	120	19	other	other	ADJ
gp-274	120	20	,	,	PUNCT
gp-274	120	21	so	so	SCONJ
gp-274	120	22	they	they	PRON
gp-274	120	23	will	will	AUX
gp-274	120	24	not	not	PART
gp-274	120	25	cause	cause	VERB
gp-274	120	26	problems	problem	NOUN
gp-274	120	27	in	in	ADP
gp-274	120	28	regression	regression	NOUN
gp-274	120	29	coefficient	coefficient	NOUN
gp-274	120	30	estimation	estimation	NOUN
gp-274	120	31	and	and	CCONJ
gp-274	120	32	result	result	VERB
gp-274	120	33	interpretation	interpretation	NOUN
gp-274	120	34	.	.	PUNCT
gp-274	121	1	3	3	X
gp-274	121	2	.	.	X
gp-274	121	3	heteroscedasticity	heteroscedasticity	NOUN
gp-274	121	4	test	test	VERB
gp-274	121	5	the	the	DET
gp-274	121	6	heteroscedasticity	heteroscedasticity	NOUN
gp-274	121	7	test	test	NOUN
gp-274	121	8	was	be	AUX
gp-274	121	9	conducted	conduct	VERB
gp-274	121	10	to	to	PART
gp-274	121	11	evaluate	evaluate	VERB
gp-274	121	12	whether	whether	SCONJ
gp-274	121	13	the	the	DET
gp-274	121	14	regression	regression	NOUN
gp-274	121	15	model	model	NOUN
gp-274	121	16	experiences	experience	VERB
gp-274	121	17	different	different	ADJ
gp-274	121	18	residual	residual	ADJ
gp-274	121	19	variations	variation	NOUN
gp-274	121	20	from	from	ADP
gp-274	121	21	one	one	NUM
gp-274	121	22	observation	observation	NOUN
gp-274	121	23	to	to	ADP
gp-274	121	24	another	another	PRON
gp-274	121	25	.	.	PUNCT
gp-274	122	1	the	the	DET
gp-274	122	2	scatterplot	scatterplot	NOUN
gp-274	122	3	shows	show	VERB
gp-274	122	4	that	that	SCONJ
gp-274	122	5	data	datum	NOUN
gp-274	122	6	points	point	NOUN
gp-274	122	7	appear	appear	VERB
gp-274	122	8	random	random	ADJ
gp-274	122	9	and	and	CCONJ
gp-274	122	10	do	do	AUX
gp-274	122	11	not	not	PART
gp-274	122	12	form	form	VERB
gp-274	122	13	specific	specific	ADJ
gp-274	122	14	patterns	pattern	NOUN
gp-274	122	15	such	such	ADJ
gp-274	122	16	as	as	ADP
gp-274	122	17	funnels	funnel	NOUN
gp-274	122	18	,	,	PUNCT
gp-274	122	19	curves	curve	NOUN
gp-274	122	20	,	,	PUNCT
gp-274	122	21	or	or	CCONJ
gp-274	122	22	other	other	ADJ
gp-274	122	23	systematic	systematic	ADJ
gp-274	122	24	patterns	pattern	NOUN
gp-274	122	25	.	.	PUNCT
gp-274	123	1	data	datum	NOUN
gp-274	123	2	points	point	NOUN
gp-274	123	3	are	be	AUX
gp-274	123	4	scattered	scatter	VERB
gp-274	123	5	evenly	evenly	ADV
gp-274	123	6	around	around	ADP
gp-274	123	7	the	the	DET
gp-274	123	8	zero	zero	NUM
gp-274	123	9	line	line	NOUN
gp-274	123	10	on	on	ADP
gp-274	123	11	both	both	DET
gp-274	123	12	axes	axis	NOUN
gp-274	123	13	.	.	PUNCT
gp-274	124	1	the	the	DET
gp-274	124	2	absence	absence	NOUN
gp-274	124	3	of	of	ADP
gp-274	124	4	clear	clear	ADJ
gp-274	124	5	patterns	pattern	NOUN
gp-274	124	6	indicates	indicate	VERB
gp-274	124	7	that	that	SCONJ
gp-274	124	8	residual	residual	ADJ
gp-274	124	9	variance	variance	NOUN
gp-274	124	10	is	be	AUX
gp-274	124	11	constant	constant	ADJ
gp-274	124	12	across	across	ADP
gp-274	124	13	the	the	DET
gp-274	124	14	entire	entire	ADJ
gp-274	124	15	range	range	NOUN
gp-274	124	16	of	of	ADP
gp-274	124	17	predicted	predict	VERB
gp-274	124	18	values	value	NOUN
gp-274	124	19	,	,	PUNCT
gp-274	124	20	meaning	mean	VERB
gp-274	124	21	the	the	DET
gp-274	124	22	homoscedasticity	homoscedasticity	NOUN
gp-274	124	23	assumption	assumption	NOUN
gp-274	124	24	is	be	AUX
gp-274	124	25	met	meet	VERB
gp-274	124	26	.	.	PUNCT
gp-274	125	1	thus	thus	ADV
gp-274	125	2	,	,	PUNCT
gp-274	125	3	there	there	PRON
gp-274	125	4	are	be	VERB
gp-274	125	5	no	no	DET
gp-274	125	6	indications	indication	NOUN
gp-274	125	7	of	of	ADP
gp-274	125	8	heteroscedasticity	heteroscedasticity	NOUN
gp-274	125	9	problems	problem	NOUN
gp-274	125	10	that	that	PRON
gp-274	125	11	could	could	AUX
gp-274	125	12	affect	affect	VERB
gp-274	125	13	the	the	DET
gp-274	125	14	validity	validity	NOUN
gp-274	125	15	of	of	ADP
gp-274	125	16	standard	standard	ADJ
gp-274	125	17	errors	error	NOUN
gp-274	125	18	and	and	CCONJ
gp-274	125	19	significance	significance	NOUN
gp-274	125	20	tests	test	NOUN
gp-274	125	21	in	in	ADP
gp-274	125	22	the	the	DET
gp-274	125	23	regression	regression	NOUN
gp-274	125	24	model	model	NOUN
gp-274	125	25	.	.	PUNCT
gp-274	126	1	statistical	statistical	ADJ
gp-274	126	2	tests	test	NOUN
gp-274	126	3	1	1	NUM
gp-274	126	4	.	.	PUNCT
gp-274	126	5	multiple	multiple	ADJ
gp-274	126	6	linear	linear	ADJ
gp-274	126	7	regression	regression	NOUN
gp-274	126	8	based	base	VERB
gp-274	126	9	on	on	ADP
gp-274	126	10	unstandardized	unstandardized	ADJ
gp-274	126	11	coefficient	coefficient	NOUN
gp-274	126	12	values	value	NOUN
gp-274	126	13	(	(	PUNCT
gp-274	126	14	b	b	NOUN
gp-274	126	15	)	)	PUNCT
gp-274	126	16	from	from	ADP
gp-274	126	17	the	the	DET
gp-274	126	18	table	table	NOUN
gp-274	126	19	,	,	PUNCT
gp-274	126	20	the	the	DET
gp-274	126	21	regression	regression	NOUN
gp-274	126	22	equation	equation	NOUN
gp-274	126	23	can	can	AUX
gp-274	126	24	be	be	AUX
gp-274	126	25	written	write	VERB
gp-274	126	26	as	as	SCONJ
gp-274	126	27	follows	follow	VERB
gp-274	126	28	:	:	PUNCT
gp-274	126	29	customer	customer	NOUN
gp-274	126	30	loyalty	loyalty	NOUN
gp-274	126	31	=	=	NOUN
gp-274	126	32	1.438	1.438	NUM
gp-274	126	33	+	+	NOUN
gp-274	126	34	0.275(product	0.275(product	NUM
gp-274	126	35	)	)	PUNCT
gp-274	127	1	+	+	NUM
gp-274	127	2	0.334(price	0.334(price	NUM
gp-274	127	3	)	)	PUNCT
gp-274	128	1	+	+	NUM
gp-274	128	2	0.301(place	0.301(place	NUM
gp-274	128	3	)	)	PUNCT
gp-274	129	1	+	+	NOUN
gp-274	129	2	0.231(promotion	0.231(promotion	X
gp-274	129	3	)	)	PUNCT
gp-274	129	4	interpretation	interpretation	NOUN
gp-274	129	5	:	:	PUNCT
gp-274	130	1	a.	a.	NOUN
gp-274	130	2	constant	constant	PROPN
gp-274	130	3	:	:	PUNCT
gp-274	130	4	the	the	DET
gp-274	130	5	constant	constant	ADJ
gp-274	130	6	value	value	NOUN
gp-274	130	7	(	(	PUNCT
gp-274	130	8	b	b	NOUN
gp-274	130	9	=	=	SYM
gp-274	130	10	1.438	1.438	NUM
gp-274	130	11	)	)	PUNCT
gp-274	130	12	shows	show	VERB
gp-274	130	13	that	that	SCONJ
gp-274	130	14	when	when	SCONJ
gp-274	130	15	all	all	DET
gp-274	130	16	independent	independent	ADJ
gp-274	130	17	variables	variable	NOUN
gp-274	130	18	are	be	AUX
gp-274	130	19	zero	zero	NUM
gp-274	130	20	,	,	PUNCT
gp-274	130	21	the	the	DET
gp-274	130	22	average	average	ADJ
gp-274	130	23	"	"	PUNCT
gp-274	130	24	customer	customer	NOUN
gp-274	130	25	loyalty	loyalty	NOUN
gp-274	130	26	"	"	PUNCT
gp-274	130	27	value	value	NOUN
gp-274	130	28	is	be	AUX
gp-274	130	29	1.438	1.438	NUM
gp-274	130	30	.	.	PUNCT
gp-274	130	31	b.	b.	NOUN
gp-274	130	32	product	product	NOUN
gp-274	130	33	:	:	PUNCT
gp-274	130	34	the	the	DET
gp-274	130	35	beta	beta	ADJ
gp-274	130	36	coefficient	coefficient	NOUN
gp-274	130	37	for	for	ADP
gp-274	130	38	"	"	PUNCT
gp-274	130	39	product	product	NOUN
gp-274	130	40	"	"	PUNCT
gp-274	130	41	is	be	AUX
gp-274	130	42	0.275	0.275	NUM
gp-274	130	43	(	(	PUNCT
gp-274	130	44	p	p	X
gp-274	130	45	=	=	NOUN
gp-274	130	46	0.002	0.002	NUM
gp-274	130	47	)	)	PUNCT
gp-274	130	48	.	.	PUNCT
gp-274	131	1	since	since	SCONJ
gp-274	131	2	the	the	DET
gp-274	131	3	significance	significance	NOUN
gp-274	131	4	value	value	NOUN
gp-274	131	5	(	(	PUNCT
gp-274	131	6	p	p	NOUN
gp-274	131	7	)	)	PUNCT
gp-274	131	8	is	be	AUX
gp-274	131	9	smaller	small	ADJ
gp-274	131	10	than	than	ADP
gp-274	131	11	0.05	0.05	NUM
gp-274	131	12	,	,	PUNCT
gp-274	131	13	this	this	PRON
gp-274	131	14	indicates	indicate	VERB
gp-274	131	15	that	that	SCONJ
gp-274	131	16	"	"	PUNCT
gp-274	131	17	product	product	NOUN
gp-274	131	18	"	"	PUNCT
gp-274	131	19	has	have	VERB
gp-274	131	20	a	a	DET
gp-274	131	21	significant	significant	ADJ
gp-274	131	22	and	and	CCONJ
gp-274	131	23	positive	positive	ADJ
gp-274	131	24	effect	effect	NOUN
gp-274	131	25	on	on	ADP
gp-274	131	26	"	"	PUNCT
gp-274	131	27	customer	customer	NOUN
gp-274	131	28	loyalty	loyalty	NOUN
gp-274	131	29	"	"	PUNCT
gp-274	131	30	.	.	PUNCT
gp-274	132	1	this	this	PRON
gp-274	132	2	means	mean	VERB
gp-274	132	3	that	that	SCONJ
gp-274	132	4	every	every	DET
gp-274	132	5	one	one	NUM
gp-274	132	6	-	-	PUNCT
gp-274	132	7	unit	unit	NOUN
gp-274	132	8	increase	increase	NOUN
gp-274	132	9	in	in	ADP
gp-274	132	10	"	"	PUNCT
gp-274	132	11	product	product	NOUN
gp-274	132	12	"	"	PUNCT
gp-274	132	13	is	be	AUX
gp-274	132	14	associated	associate	VERB
gp-274	132	15	with	with	ADP
gp-274	132	16	an	an	DET
gp-274	132	17	increase	increase	NOUN
gp-274	132	18	in	in	ADP
gp-274	132	19	"	"	PUNCT
gp-274	132	20	customer	customer	NOUN
gp-274	132	21	loyalty	loyalty	NOUN
gp-274	132	22	"	"	PUNCT
gp-274	132	23	of	of	ADP
gp-274	132	24	0.275	0.275	NUM
gp-274	132	25	units	unit	NOUN
gp-274	132	26	,	,	PUNCT
gp-274	132	27	assuming	assume	VERB
gp-274	132	28	other	other	ADJ
gp-274	132	29	variables	variable	NOUN
gp-274	132	30	are	be	AUX
gp-274	132	31	constant	constant	ADJ
gp-274	132	32	.	.	PUNCT
gp-274	133	1	c.	c.	NOUN
gp-274	133	2	price	price	PROPN
gp-274	133	3	:	:	PUNCT
gp-274	133	4	the	the	DET
gp-274	133	5	beta	beta	ADJ
gp-274	133	6	coefficient	coefficient	NOUN
gp-274	133	7	for	for	ADP
gp-274	133	8	"	"	PUNCT
gp-274	133	9	price	price	NOUN
gp-274	133	10	"	"	PUNCT
gp-274	133	11	is	be	AUX
gp-274	133	12	0.334	0.334	NUM
gp-274	133	13	(	(	PUNCT
gp-274	133	14	p	p	X
gp-274	133	15	=	=	NOUN
gp-274	133	16	0.774	0.774	NUM
gp-274	133	17	)	)	PUNCT
gp-274	133	18	.	.	PUNCT
gp-274	134	1	since	since	SCONJ
gp-274	134	2	the	the	DET
gp-274	134	3	significance	significance	NOUN
gp-274	134	4	value	value	NOUN
gp-274	134	5	(	(	PUNCT
gp-274	134	6	p	p	NOUN
gp-274	134	7	)	)	PUNCT
gp-274	134	8	is	be	AUX
gp-274	134	9	greater	great	ADJ
gp-274	134	10	than	than	ADP
gp-274	134	11	0.05	0.05	NUM
gp-274	134	12	,	,	PUNCT
gp-274	134	13	this	this	PRON
gp-274	134	14	indicates	indicate	VERB
gp-274	134	15	that	that	SCONJ
gp-274	134	16	"	"	PUNCT
gp-274	134	17	price	price	NOUN
gp-274	134	18	"	"	PUNCT
gp-274	134	19	does	do	AUX
gp-274	134	20	not	not	PART
gp-274	134	21	have	have	VERB
gp-274	134	22	a	a	DET
gp-274	134	23	statistically	statistically	ADV
gp-274	134	24	significant	significant	ADJ
gp-274	134	25	effect	effect	NOUN
gp-274	134	26	on	on	ADP
gp-274	134	27	"	"	PUNCT
gp-274	134	28	customer	customer	NOUN
gp-274	134	29	loyalty	loyalty	NOUN
gp-274	134	30	"	"	PUNCT
gp-274	134	31	at	at	ADP
gp-274	134	32	the	the	DET
gp-274	134	33	0.05	0.05	NUM
gp-274	134	34	significance	significance	NOUN
gp-274	134	35	level	level	NOUN
gp-274	134	36	.	.	PUNCT
gp-274	135	1	d.	d.	PROPN
gp-274	135	2	place	place	PROPN
gp-274	135	3	:	:	PUNCT
gp-274	135	4	the	the	DET
gp-274	135	5	beta	beta	ADJ
gp-274	135	6	coefficient	coefficient	NOUN
gp-274	135	7	for	for	ADP
gp-274	135	8	"	"	PUNCT
gp-274	135	9	place	place	NOUN
gp-274	135	10	"	"	PUNCT
gp-274	135	11	is	be	AUX
gp-274	135	12	0.301	0.301	NUM
gp-274	135	13	(	(	PUNCT
gp-274	135	14	p	p	X
gp-274	135	15	=	=	NOUN
gp-274	135	16	0.015	0.015	NUM
gp-274	135	17	)	)	PUNCT
gp-274	135	18	.	.	PUNCT
gp-274	136	1	the	the	DET
gp-274	136	2	significance	significance	NOUN
gp-274	136	3	value	value	NOUN
gp-274	136	4	(	(	PUNCT
gp-274	136	5	p	p	NOUN
gp-274	136	6	)	)	PUNCT
gp-274	136	7	smaller	small	ADJ
gp-274	136	8	than	than	ADP
gp-274	136	9	0.05	0.05	NUM
gp-274	136	10	indicates	indicate	VERB
gp-274	136	11	that	that	SCONJ
gp-274	136	12	"	"	PUNCT
gp-274	136	13	place	place	NOUN
gp-274	136	14	"	"	PUNCT
gp-274	136	15	has	have	VERB
gp-274	136	16	a	a	DET
gp-274	136	17	statistically	statistically	ADV
gp-274	136	18	significant	significant	ADJ
gp-274	136	19	effect	effect	NOUN
gp-274	136	20	on	on	ADP
gp-274	136	21	"	"	PUNCT
gp-274	136	22	customer	customer	NOUN
gp-274	136	23	loyalty	loyalty	NOUN
gp-274	136	24	"	"	PUNCT
gp-274	136	25	.	.	PUNCT
gp-274	137	1	e.	e.	PROPN
gp-274	137	2	promotion	promotion	PROPN
gp-274	137	3	:	:	PUNCT
gp-274	137	4	the	the	DET
gp-274	137	5	beta	beta	ADJ
gp-274	137	6	coefficient	coefficient	NOUN
gp-274	137	7	for	for	ADP
gp-274	137	8	"	"	PUNCT
gp-274	137	9	promotion	promotion	NOUN
gp-274	137	10	"	"	PUNCT
gp-274	137	11	is	be	AUX
gp-274	137	12	0.231	0.231	NUM
gp-274	137	13	(	(	PUNCT
gp-274	137	14	p	p	X
gp-274	137	15	=	=	NOUN
gp-274	137	16	0.049	0.049	NUM
gp-274	137	17	)	)	PUNCT
gp-274	137	18	.	.	PUNCT
gp-274	138	1	the	the	DET
gp-274	138	2	significance	significance	NOUN
gp-274	138	3	value	value	NOUN
gp-274	138	4	american	american	PROPN
gp-274	138	5	journal	journal	PROPN
gp-274	138	6	of	of	ADP
gp-274	138	7	economic	economic	ADJ
gp-274	138	8	and	and	CCONJ
gp-274	138	9	management	management	NOUN
gp-274	138	10	business	business	NOUN
gp-274	138	11	vol	vol	NOUN
gp-274	138	12	.	.	PROPN
gp-274	138	13	4	4	NUM
gp-274	138	14	no	no	NOUN
gp-274	138	15	.	.	NOUN
gp-274	138	16	8	8	NUM
gp-274	138	17	august	august	PROPN
gp-274	138	18	2025	2025	NUM
gp-274	138	19	1141	1141	NUM
gp-274	138	20	(	(	PUNCT
gp-274	138	21	p	p	NOUN
gp-274	138	22	)	)	PUNCT
gp-274	138	23	smaller	small	ADJ
gp-274	138	24	than	than	ADP
gp-274	138	25	0.05	0.05	NUM
gp-274	138	26	indicates	indicate	VERB
gp-274	138	27	that	that	SCONJ
gp-274	138	28	"	"	PUNCT
gp-274	138	29	promotion	promotion	NOUN
gp-274	138	30	"	"	PUNCT
gp-274	138	31	has	have	VERB
gp-274	138	32	a	a	DET
gp-274	138	33	statistically	statistically	ADV
gp-274	138	34	significant	significant	ADJ
gp-274	138	35	effect	effect	NOUN
gp-274	138	36	on	on	ADP
gp-274	138	37	"	"	PUNCT
gp-274	138	38	customer	customer	NOUN
gp-274	138	39	loyalty	loyalty	NOUN
gp-274	138	40	"	"	PUNCT
gp-274	138	41	.	.	PUNCT
gp-274	139	1	2	2	X
gp-274	139	2	.	.	X
gp-274	139	3	coefficient	coefficient	NOUN
gp-274	139	4	of	of	ADP
gp-274	139	5	determination	determination	NOUN
gp-274	139	6	table	table	NOUN
gp-274	139	7	6	6	NUM
gp-274	139	8	.	.	PUNCT
gp-274	140	1	coefficient	coefficient	NOUN
gp-274	140	2	of	of	ADP
gp-274	140	3	determination	determination	NOUN
gp-274	140	4	test	test	NOUN
gp-274	140	5	results	result	NOUN
gp-274	140	6	model	model	VERB
gp-274	140	7	adjusted	adjust	VERB
gp-274	140	8	r	r	NOUN
gp-274	140	9	square	square	NOUN
gp-274	140	10	1	1	NUM
gp-274	140	11	0.563	0.563	NUM
gp-274	140	12	source	source	NOUN
gp-274	140	13	:	:	PUNCT
gp-274	140	14	spss	spss	ADJ
gp-274	140	15	output	output	NOUN
gp-274	140	16	–	–	PUNCT
gp-274	140	17	r	r	NOUN
gp-274	140	18	square	square	ADJ
gp-274	140	19	test	test	NOUN
gp-274	140	20	,	,	PUNCT
gp-274	140	21	2025	2025	NUM
gp-274	140	22	the	the	DET
gp-274	140	23	adjusted	adjust	VERB
gp-274	140	24	r	r	NOUN
gp-274	140	25	-	-	PUNCT
gp-274	140	26	squared	square	VERB
gp-274	140	27	value	value	NOUN
gp-274	140	28	for	for	ADP
gp-274	140	29	model	model	NOUN
gp-274	140	30	1	1	NUM
gp-274	140	31	is	be	AUX
gp-274	140	32	0.564	0.564	NUM
gp-274	140	33	.	.	PUNCT
gp-274	141	1	this	this	DET
gp-274	141	2	value	value	NOUN
gp-274	141	3	means	mean	VERB
gp-274	141	4	that	that	SCONJ
gp-274	141	5	56.4	56.4	NUM
gp-274	141	6	%	%	NOUN
gp-274	141	7	of	of	ADP
gp-274	141	8	variation	variation	NOUN
gp-274	141	9	in	in	ADP
gp-274	141	10	the	the	DET
gp-274	141	11	dependent	dependent	ADJ
gp-274	141	12	variable	variable	ADJ
gp-274	141	13	"	"	PUNCT
gp-274	141	14	customer	customer	NOUN
gp-274	141	15	loyalty	loyalty	NOUN
gp-274	141	16	"	"	PUNCT
gp-274	141	17	can	can	AUX
gp-274	141	18	be	be	AUX
gp-274	141	19	explained	explain	VERB
gp-274	141	20	by	by	ADP
gp-274	141	21	independent	independent	ADJ
gp-274	141	22	variables	variable	NOUN
gp-274	141	23	in	in	ADP
gp-274	141	24	this	this	DET
gp-274	141	25	regression	regression	NOUN
gp-274	141	26	model	model	NOUN
gp-274	141	27	(	(	PUNCT
gp-274	141	28	product	product	NOUN
gp-274	141	29	,	,	PUNCT
gp-274	141	30	price	price	NOUN
gp-274	141	31	,	,	PUNCT
gp-274	141	32	place	place	NOUN
gp-274	141	33	,	,	PUNCT
gp-274	141	34	promotion	promotion	NOUN
gp-274	141	35	)	)	PUNCT
gp-274	141	36	.	.	PUNCT
gp-274	142	1	the	the	DET
gp-274	142	2	remaining	remain	VERB
gp-274	142	3	43.6	43.6	NUM
gp-274	142	4	%	%	NOUN
gp-274	142	5	of	of	ADP
gp-274	142	6	variation	variation	NOUN
gp-274	142	7	in	in	ADP
gp-274	142	8	"	"	PUNCT
gp-274	142	9	customer	customer	NOUN
gp-274	142	10	loyalty	loyalty	NOUN
gp-274	142	11	"	"	PUNCT
gp-274	142	12	is	be	AUX
gp-274	142	13	explained	explain	VERB
gp-274	142	14	by	by	ADP
gp-274	142	15	other	other	ADJ
gp-274	142	16	factors	factor	NOUN
gp-274	142	17	outside	outside	ADP
gp-274	142	18	the	the	DET
gp-274	142	19	model	model	NOUN
gp-274	142	20	not	not	PART
gp-274	142	21	included	include	VERB
gp-274	142	22	in	in	ADP
gp-274	142	23	this	this	DET
gp-274	142	24	analysis	analysis	NOUN
gp-274	142	25	,	,	PUNCT
gp-274	142	26	or	or	CCONJ
gp-274	142	27	by	by	ADP
gp-274	142	28	random	random	ADJ
gp-274	142	29	error	error	NOUN
gp-274	142	30	.	.	PUNCT
gp-274	143	1	hypothesis	hypothesis	NOUN
gp-274	143	2	testing	test	VERB
gp-274	143	3	1	1	NUM
gp-274	143	4	.	.	PUNCT
gp-274	143	5	t	t	NOUN
gp-274	143	6	-	-	PUNCT
gp-274	143	7	test	test	NOUN
gp-274	143	8	table	table	NOUN
gp-274	143	9	7	7	NUM
gp-274	143	10	.	.	X
gp-274	143	11	t	t	NOUN
gp-274	143	12	-	-	PUNCT
gp-274	143	13	test	test	NOUN
gp-274	143	14	results	result	NOUN
gp-274	143	15	model	model	PROPN
gp-274	143	16	t	t	PROPN
gp-274	143	17	sig	sig	PROPN
gp-274	143	18	.	.	PROPN
gp-274	143	19	1	1	NUM
gp-274	143	20	(	(	PUNCT
gp-274	143	21	constant	constant	ADJ
gp-274	143	22	)	)	PUNCT
gp-274	143	23	5.767	5.767	NUM
gp-274	143	24	.000	.000	NUM
gp-274	143	25	product	product	NOUN
gp-274	143	26	3.207	3.207	NUM
gp-274	143	27	.002	.002	NUM
gp-274	143	28	price	price	NOUN
gp-274	143	29	-.288	-.288	PROPN
gp-274	143	30	.774	.774	NUM
gp-274	143	31	place	place	NOUN
gp-274	143	32	2.485	2.485	NUM
gp-274	143	33	.015	.015	NUM
gp-274	143	34	promotion	promotion	PROPN
gp-274	143	35	1.999	1.999	NUM
gp-274	143	36	.049	.049	NUM
gp-274	143	37	source	source	NOUN
gp-274	143	38	:	:	PUNCT
gp-274	143	39	spss	spss	PROPN
gp-274	143	40	output	output	NOUN
gp-274	143	41	–	–	PUNCT
gp-274	143	42	partial	partial	ADJ
gp-274	143	43	t	t	NOUN
gp-274	143	44	-	-	PUNCT
gp-274	143	45	test	test	NOUN
gp-274	143	46	,	,	PUNCT
gp-274	143	47	2025	2025	NUM
gp-274	143	48	product	product	NOUN
gp-274	143	49	:	:	PUNCT
gp-274	143	50	t	t	NOUN
gp-274	143	51	-	-	PUNCT
gp-274	143	52	value	value	NOUN
gp-274	143	53	=	=	SYM
gp-274	143	54	3.207	3.207	NUM
gp-274	143	55	,	,	PUNCT
gp-274	143	56	significance	significance	NOUN
gp-274	143	57	value	value	NOUN
gp-274	143	58	(	(	PUNCT
gp-274	143	59	p	p	NOUN
gp-274	143	60	)	)	PUNCT
gp-274	143	61	=	=	SYM
gp-274	143	62	0.002	0.002	NUM
gp-274	143	63	.	.	PUNCT
gp-274	144	1	since	since	SCONJ
gp-274	144	2	p	p	NOUN
gp-274	144	3	-	-	PUNCT
gp-274	144	4	value	value	NOUN
gp-274	144	5	(	(	PUNCT
gp-274	144	6	0.002	0.002	NUM
gp-274	144	7	)	)	PUNCT
gp-274	144	8	is	be	AUX
gp-274	144	9	smaller	small	ADJ
gp-274	144	10	than	than	ADP
gp-274	144	11	0.05	0.05	NUM
gp-274	144	12	,	,	PUNCT
gp-274	144	13	"	"	PUNCT
gp-274	144	14	product	product	NOUN
gp-274	144	15	"	"	PUNCT
gp-274	144	16	significantly	significantly	ADV
gp-274	144	17	affects	affect	VERB
gp-274	144	18	"	"	PUNCT
gp-274	144	19	customer	customer	NOUN
gp-274	144	20	loyalty	loyalty	NOUN
gp-274	144	21	"	"	PUNCT
gp-274	144	22	.	.	PUNCT
gp-274	145	1	the	the	DET
gp-274	145	2	direction	direction	NOUN
gp-274	145	3	of	of	ADP
gp-274	145	4	influence	influence	NOUN
gp-274	145	5	is	be	AUX
gp-274	145	6	positive	positive	ADJ
gp-274	145	7	,	,	PUNCT
gp-274	145	8	indicating	indicate	VERB
gp-274	145	9	that	that	SCONJ
gp-274	145	10	product	product	NOUN
gp-274	145	11	improvement	improvement	NOUN
gp-274	145	12	will	will	AUX
gp-274	145	13	increase	increase	VERB
gp-274	145	14	customer	customer	NOUN
gp-274	145	15	loyalty	loyalty	NOUN
gp-274	145	16	.	.	PUNCT
gp-274	146	1	price	price	NOUN
gp-274	146	2	:	:	PUNCT
gp-274	146	3	t	t	NOUN
gp-274	146	4	-	-	PUNCT
gp-274	146	5	value	value	NOUN
gp-274	146	6	=	=	SYM
gp-274	146	7	-0.288	-0.288	NOUN
gp-274	146	8	,	,	PUNCT
gp-274	146	9	significance	significance	NOUN
gp-274	146	10	value	value	NOUN
gp-274	146	11	(	(	PUNCT
gp-274	146	12	p	p	NOUN
gp-274	146	13	)	)	PUNCT
gp-274	146	14	=	=	NOUN
gp-274	146	15	0.774	0.774	NUM
gp-274	146	16	.	.	PUNCT
gp-274	147	1	since	since	SCONJ
gp-274	147	2	p	p	NOUN
gp-274	147	3	-	-	PUNCT
gp-274	147	4	value	value	NOUN
gp-274	147	5	(	(	PUNCT
gp-274	147	6	0.774	0.774	NUM
gp-274	147	7	)	)	PUNCT
gp-274	147	8	is	be	AUX
gp-274	147	9	greater	great	ADJ
gp-274	147	10	than	than	ADP
gp-274	147	11	0.05	0.05	NUM
gp-274	147	12	,	,	PUNCT
gp-274	147	13	"	"	PUNCT
gp-274	147	14	price	price	NOUN
gp-274	147	15	"	"	PUNCT
gp-274	147	16	is	be	AUX
gp-274	147	17	not	not	PART
gp-274	147	18	statistically	statistically	ADV
gp-274	147	19	significant	significant	ADJ
gp-274	147	20	in	in	ADP
gp-274	147	21	affecting	affect	VERB
gp-274	147	22	"	"	PUNCT
gp-274	147	23	customer	customer	NOUN
gp-274	147	24	loyalty	loyalty	NOUN
gp-274	147	25	"	"	PUNCT
gp-274	147	26	at	at	ADP
gp-274	147	27	95	95	NUM
gp-274	147	28	%	%	NOUN
gp-274	147	29	confidence	confidence	NOUN
gp-274	147	30	level	level	NOUN
gp-274	147	31	.	.	PUNCT
gp-274	148	1	place	place	NOUN
gp-274	148	2	:	:	PUNCT
gp-274	148	3	t	t	NOUN
gp-274	148	4	-	-	PUNCT
gp-274	148	5	value	value	NOUN
gp-274	148	6	=	=	NOUN
gp-274	148	7	2.485	2.485	NUM
gp-274	148	8	,	,	PUNCT
gp-274	148	9	significance	significance	NOUN
gp-274	148	10	value	value	NOUN
gp-274	148	11	(	(	PUNCT
gp-274	148	12	p	p	NOUN
gp-274	148	13	)	)	PUNCT
gp-274	148	14	=	=	SYM
gp-274	148	15	0.015	0.015	NUM
gp-274	148	16	.	.	PUNCT
gp-274	149	1	since	since	SCONJ
gp-274	149	2	p	p	NOUN
gp-274	149	3	-	-	PUNCT
gp-274	149	4	value	value	NOUN
gp-274	149	5	(	(	PUNCT
gp-274	149	6	0.015	0.015	NUM
gp-274	149	7	)	)	PUNCT
gp-274	149	8	is	be	AUX
gp-274	149	9	smaller	small	ADJ
gp-274	149	10	than	than	ADP
gp-274	149	11	0.05	0.05	NUM
gp-274	149	12	,	,	PUNCT
gp-274	149	13	"	"	PUNCT
gp-274	149	14	place	place	NOUN
gp-274	149	15	"	"	PUNCT
gp-274	149	16	is	be	AUX
gp-274	149	17	statistically	statistically	ADV
gp-274	149	18	significant	significant	ADJ
gp-274	149	19	in	in	ADP
gp-274	149	20	affecting	affect	VERB
gp-274	149	21	"	"	PUNCT
gp-274	149	22	customer	customer	NOUN
gp-274	149	23	loyalty	loyalty	NOUN
gp-274	149	24	"	"	PUNCT
gp-274	149	25	.	.	PUNCT
gp-274	150	1	promotion	promotion	NOUN
gp-274	150	2	:	:	PUNCT
gp-274	150	3	t	t	NOUN
gp-274	150	4	-	-	PUNCT
gp-274	150	5	value	value	NOUN
gp-274	150	6	=	=	NOUN
gp-274	150	7	1.999	1.999	NUM
gp-274	150	8	,	,	PUNCT
gp-274	150	9	significance	significance	NOUN
gp-274	150	10	value	value	NOUN
gp-274	150	11	(	(	PUNCT
gp-274	150	12	p	p	NOUN
gp-274	150	13	)	)	PUNCT
gp-274	150	14	=	=	SYM
gp-274	150	15	0.049	0.049	NUM
gp-274	150	16	.	.	PUNCT
gp-274	151	1	since	since	SCONJ
gp-274	151	2	p	p	NOUN
gp-274	151	3	-	-	PUNCT
gp-274	151	4	value	value	NOUN
gp-274	151	5	(	(	PUNCT
gp-274	151	6	0.049	0.049	NUM
gp-274	151	7	)	)	PUNCT
gp-274	151	8	is	be	AUX
gp-274	151	9	smaller	small	ADJ
gp-274	151	10	than	than	ADP
gp-274	151	11	0.05	0.05	NUM
gp-274	151	12	,	,	PUNCT
gp-274	151	13	"	"	PUNCT
gp-274	151	14	promotion	promotion	NOUN
gp-274	151	15	"	"	PUNCT
gp-274	151	16	is	be	AUX
gp-274	151	17	statistically	statistically	ADV
gp-274	151	18	significant	significant	ADJ
gp-274	151	19	in	in	ADP
gp-274	151	20	affecting	affect	VERB
gp-274	151	21	"	"	PUNCT
gp-274	151	22	customer	customer	NOUN
gp-274	151	23	loyalty	loyalty	NOUN
gp-274	151	24	"	"	PUNCT
gp-274	151	25	.	.	PUNCT
gp-274	152	1	2	2	X
gp-274	152	2	.	.	X
gp-274	152	3	f	f	X
gp-274	152	4	-	-	PUNCT
gp-274	152	5	test	test	NOUN
gp-274	152	6	table	table	NOUN
gp-274	152	7	8	8	NUM
gp-274	152	8	.	.	PUNCT
gp-274	153	1	anova	anova	PROPN
gp-274	153	2	test	test	PROPN
gp-274	153	3	results	result	NOUN
gp-274	153	4	model	model	PROPN
gp-274	153	5	sum	sum	NOUN
gp-274	153	6	of	of	ADP
gp-274	153	7	squares	square	NOUN
gp-274	153	8	df	df	PROPN
gp-274	153	9	mean	mean	PROPN
gp-274	153	10	square	square	PROPN
gp-274	153	11	f	f	PROPN
gp-274	153	12	sig	sig	PROPN
gp-274	153	13	.	.	PROPN
gp-274	153	14	1	1	NUM
gp-274	153	15	regression	regression	VERB
gp-274	153	16	772.046	772.046	NUM
gp-274	153	17	4	4	NUM
gp-274	153	18	193.011	193.011	NUM
gp-274	153	19	31.716	31.716	NUM
gp-274	153	20	.000b	.000b	NOUN
gp-274	153	21	residual	residual	ADJ
gp-274	153	22	553.788	553.788	NUM
gp-274	153	23	91	91	NUM
gp-274	153	24	6.086	6.086	NUM
gp-274	153	25	total	total	NOUN
gp-274	153	26	1325.833	1325.833	NUM
gp-274	153	27	95	95	NUM
gp-274	153	28	source	source	NOUN
gp-274	153	29	:	:	PUNCT
gp-274	153	30	spss	spss	ADJ
gp-274	153	31	output	output	NOUN
gp-274	153	32	–	–	PUNCT
gp-274	153	33	f	f	X
gp-274	153	34	test	test	NOUN
gp-274	153	35	(	(	PUNCT
gp-274	153	36	anova	anova	PROPN
gp-274	153	37	)	)	PUNCT
gp-274	153	38	,	,	PUNCT
gp-274	153	39	2025	2025	NUM
gp-274	153	40	american	american	ADJ
gp-274	153	41	journal	journal	PROPN
gp-274	153	42	of	of	ADP
gp-274	153	43	economic	economic	ADJ
gp-274	153	44	and	and	CCONJ
gp-274	153	45	management	management	NOUN
gp-274	153	46	business	business	NOUN
gp-274	153	47	vol	vol	NOUN
gp-274	153	48	.	.	PROPN
gp-274	153	49	4	4	NUM
gp-274	153	50	no	no	NOUN
gp-274	153	51	.	.	NOUN
gp-274	153	52	8	8	NUM
gp-274	153	53	august	august	PROPN
gp-274	153	54	2025	2025	NUM
gp-274	153	55	1142	1142	NUM
gp-274	153	56	the	the	DET
gp-274	153	57	anova	anova	X
gp-274	153	58	(	(	PUNCT
gp-274	153	59	analysis	analysis	NOUN
gp-274	153	60	of	of	ADP
gp-274	153	61	variance	variance	NOUN
gp-274	153	62	)	)	PUNCT
gp-274	153	63	table	table	NOUN
gp-274	153	64	is	be	AUX
gp-274	153	65	used	use	VERB
gp-274	153	66	to	to	PART
gp-274	153	67	test	test	VERB
gp-274	153	68	whether	whether	SCONJ
gp-274	153	69	all	all	DET
gp-274	153	70	independent	independent	ADJ
gp-274	153	71	variables	variable	NOUN
gp-274	153	72	simultaneously	simultaneously	ADV
gp-274	153	73	have	have	VERB
gp-274	153	74	a	a	DET
gp-274	153	75	significant	significant	ADJ
gp-274	153	76	effect	effect	NOUN
gp-274	153	77	on	on	ADP
gp-274	153	78	the	the	DET
gp-274	153	79	dependent	dependent	ADJ
gp-274	153	80	variable	variable	NOUN
gp-274	153	81	.	.	PUNCT
gp-274	154	1	based	base	VERB
gp-274	154	2	on	on	ADP
gp-274	154	3	the	the	DET
gp-274	154	4	anova	anova	PROPN
gp-274	154	5	table	table	NOUN
gp-274	154	6	:	:	PUNCT
gp-274	154	7	f	f	X
gp-274	154	8	-	-	PUNCT
gp-274	154	9	statistic	statistic	ADJ
gp-274	154	10	value	value	NOUN
gp-274	154	11	is	be	AUX
gp-274	154	12	31.716	31.716	NUM
gp-274	154	13	,	,	PUNCT
gp-274	154	14	and	and	CCONJ
gp-274	154	15	significance	significance	NOUN
gp-274	154	16	value	value	NOUN
gp-274	154	17	(	(	PUNCT
gp-274	154	18	p	p	NOUN
gp-274	154	19	-	-	PUNCT
gp-274	154	20	value	value	NOUN
gp-274	154	21	)	)	PUNCT
gp-274	154	22	is	be	AUX
gp-274	154	23	0.000	0.000	NUM
gp-274	154	24	.	.	PUNCT
gp-274	155	1	since	since	SCONJ
gp-274	155	2	the	the	DET
gp-274	155	3	significance	significance	NOUN
gp-274	155	4	value	value	NOUN
gp-274	155	5	(	(	PUNCT
gp-274	155	6	0.000	0.000	NUM
gp-274	155	7	)	)	PUNCT
gp-274	155	8	is	be	AUX
gp-274	155	9	smaller	small	ADJ
gp-274	155	10	than	than	ADP
gp-274	155	11	0.05	0.05	NUM
gp-274	155	12	,	,	PUNCT
gp-274	155	13	we	we	PRON
gp-274	155	14	have	have	VERB
gp-274	155	15	sufficient	sufficient	ADJ
gp-274	155	16	evidence	evidence	NOUN
gp-274	155	17	to	to	PART
gp-274	155	18	reject	reject	VERB
gp-274	155	19	the	the	DET
gp-274	155	20	null	null	ADJ
gp-274	155	21	hypothesis	hypothesis	NOUN
gp-274	155	22	(	(	PUNCT
gp-274	155	23	h0	h0	PROPN
gp-274	155	24	)	)	PUNCT
gp-274	155	25	.	.	PUNCT
gp-274	156	1	it	it	PRON
gp-274	156	2	is	be	AUX
gp-274	156	3	concluded	conclude	VERB
gp-274	156	4	that	that	SCONJ
gp-274	156	5	"	"	PUNCT
gp-274	156	6	product	product	NOUN
gp-274	156	7	"	"	PUNCT
gp-274	156	8	,	,	PUNCT
gp-274	156	9	"	"	PUNCT
gp-274	156	10	price	price	NOUN
gp-274	156	11	"	"	PUNCT
gp-274	156	12	,	,	PUNCT
gp-274	156	13	"	"	PUNCT
gp-274	156	14	place	place	NOUN
gp-274	156	15	"	"	PUNCT
gp-274	156	16	,	,	PUNCT
gp-274	156	17	and	and	CCONJ
gp-274	156	18	"	"	PUNCT
gp-274	156	19	promotion	promotion	NOUN
gp-274	156	20	"	"	PUNCT
gp-274	156	21	variables	variable	NOUN
gp-274	156	22	simultaneously	simultaneously	ADV
gp-274	156	23	have	have	VERB
gp-274	156	24	a	a	DET
gp-274	156	25	significant	significant	ADJ
gp-274	156	26	effect	effect	NOUN
gp-274	156	27	on	on	ADP
gp-274	156	28	"	"	PUNCT
gp-274	156	29	customer	customer	NOUN
gp-274	156	30	loyalty	loyalty	NOUN
gp-274	156	31	"	"	PUNCT
gp-274	156	32	.	.	PUNCT
gp-274	157	1	this	this	PRON
gp-274	157	2	means	mean	VERB
gp-274	157	3	that	that	SCONJ
gp-274	157	4	the	the	DET
gp-274	157	5	built	build	VERB
gp-274	157	6	regression	regression	NOUN
gp-274	157	7	model	model	NOUN
gp-274	157	8	is	be	AUX
gp-274	157	9	valid	valid	ADJ
gp-274	157	10	and	and	CCONJ
gp-274	157	11	can	can	AUX
gp-274	157	12	be	be	AUX
gp-274	157	13	used	use	VERB
gp-274	157	14	to	to	PART
gp-274	157	15	predict	predict	VERB
gp-274	157	16	the	the	DET
gp-274	157	17	dependent	dependent	ADJ
gp-274	157	18	variable	variable	ADJ
gp-274	157	19	"	"	PUNCT
gp-274	157	20	customer	customer	NOUN
gp-274	157	21	loyalty	loyalty	NOUN
gp-274	157	22	"	"	PUNCT
gp-274	157	23	based	base	VERB
gp-274	157	24	on	on	ADP
gp-274	157	25	the	the	DET
gp-274	157	26	combination	combination	NOUN
gp-274	157	27	of	of	ADP
gp-274	157	28	the	the	DET
gp-274	157	29	four	four	NUM
gp-274	157	30	independent	independent	ADJ
gp-274	157	31	variables	variable	NOUN
gp-274	157	32	.	.	PUNCT
gp-274	158	1	product	product	NOUN
gp-274	158	2	influence	influence	NOUN
gp-274	158	3	on	on	ADP
gp-274	158	4	customer	customer	NOUN
gp-274	158	5	loyalty	loyalty	NOUN
gp-274	158	6	the	the	DET
gp-274	158	7	influence	influence	NOUN
gp-274	158	8	of	of	ADP
gp-274	158	9	product	product	NOUN
gp-274	158	10	on	on	ADP
gp-274	158	11	customer	customer	NOUN
gp-274	158	12	loyalty	loyalty	NOUN
gp-274	158	13	at	at	ADP
gp-274	158	14	pt	pt	PROPN
gp-274	158	15	bank	bank	PROPN
gp-274	158	16	rakyat	rakyat	PROPN
gp-274	158	17	indonesia	indonesia	PROPN
gp-274	158	18	(	(	PUNCT
gp-274	158	19	persero	persero	PROPN
gp-274	158	20	)	)	PUNCT
gp-274	158	21	,	,	PUNCT
gp-274	158	22	tbk	tbk	PROPN
gp-274	158	23	medan	medan	PROPN
gp-274	158	24	putri	putri	PROPN
gp-274	158	25	hijau	hijau	PROPN
gp-274	158	26	branch	branch	PROPN
gp-274	158	27	proved	prove	VERB
gp-274	158	28	significant	significant	ADJ
gp-274	158	29	and	and	CCONJ
gp-274	158	30	provides	provide	VERB
gp-274	158	31	an	an	DET
gp-274	158	32	important	important	ADJ
gp-274	158	33	contribution	contribution	NOUN
gp-274	158	34	to	to	ADP
gp-274	158	35	forming	form	VERB
gp-274	158	36	long	long	ADJ
gp-274	158	37	-	-	PUNCT
gp-274	158	38	term	term	NOUN
gp-274	158	39	relationships	relationship	NOUN
gp-274	158	40	between	between	ADP
gp-274	158	41	customers	customer	NOUN
gp-274	158	42	and	and	CCONJ
gp-274	158	43	the	the	DET
gp-274	158	44	bank	bank	NOUN
gp-274	158	45	.	.	PUNCT
gp-274	159	1	based	base	VERB
gp-274	159	2	on	on	ADP
gp-274	159	3	multiple	multiple	ADJ
gp-274	159	4	linear	linear	ADJ
gp-274	159	5	regression	regression	NOUN
gp-274	159	6	analysis	analysis	NOUN
gp-274	159	7	results	result	NOUN
gp-274	159	8	conducted	conduct	VERB
gp-274	159	9	in	in	ADP
gp-274	159	10	this	this	DET
gp-274	159	11	research	research	NOUN
gp-274	159	12	,	,	PUNCT
gp-274	159	13	the	the	DET
gp-274	159	14	product	product	NOUN
gp-274	159	15	variable	variable	NOUN
gp-274	159	16	shows	show	VERB
gp-274	159	17	a	a	DET
gp-274	159	18	significance	significance	NOUN
gp-274	159	19	value	value	NOUN
gp-274	159	20	of	of	ADP
gp-274	159	21	0.002	0.002	NUM
gp-274	159	22	,	,	PUNCT
gp-274	159	23	which	which	PRON
gp-274	159	24	is	be	AUX
gp-274	159	25	smaller	small	ADJ
gp-274	159	26	than	than	ADP
gp-274	159	27	the	the	DET
gp-274	159	28	0.05	0.05	NUM
gp-274	159	29	significance	significance	NOUN
gp-274	159	30	level	level	NOUN
gp-274	159	31	.	.	PUNCT
gp-274	160	1	this	this	PRON
gp-274	160	2	indicates	indicate	VERB
gp-274	160	3	that	that	SCONJ
gp-274	160	4	product	product	NOUN
gp-274	160	5	significantly	significantly	ADV
gp-274	160	6	affects	affect	VERB
gp-274	160	7	customer	customer	NOUN
gp-274	160	8	loyalty	loyalty	NOUN
gp-274	160	9	.	.	PUNCT
gp-274	161	1	in	in	ADP
gp-274	161	2	addition	addition	NOUN
gp-274	161	3	,	,	PUNCT
gp-274	161	4	the	the	DET
gp-274	161	5	regression	regression	NOUN
gp-274	161	6	coefficient	coefficient	NOUN
gp-274	161	7	value	value	NOUN
gp-274	161	8	for	for	ADP
gp-274	161	9	the	the	DET
gp-274	161	10	product	product	NOUN
gp-274	161	11	variable	variable	NOUN
gp-274	161	12	is	be	AUX
gp-274	161	13	0.275	0.275	NUM
gp-274	161	14	,	,	PUNCT
gp-274	161	15	meaning	mean	VERB
gp-274	161	16	that	that	SCONJ
gp-274	161	17	every	every	DET
gp-274	161	18	one	one	NUM
gp-274	161	19	-	-	PUNCT
gp-274	161	20	level	level	NOUN
gp-274	161	21	increase	increase	NOUN
gp-274	161	22	in	in	ADP
gp-274	161	23	perception	perception	NOUN
gp-274	161	24	of	of	ADP
gp-274	161	25	bri	bri	NOUN
gp-274	161	26	product	product	NOUN
gp-274	161	27	quality	quality	NOUN
gp-274	161	28	will	will	AUX
gp-274	161	29	increase	increase	VERB
gp-274	161	30	customer	customer	NOUN
gp-274	161	31	loyalty	loyalty	NOUN
gp-274	161	32	by	by	ADP
gp-274	161	33	0.275	0.275	NUM
gp-274	161	34	points	point	NOUN
gp-274	161	35	,	,	PUNCT
gp-274	161	36	assuming	assume	VERB
gp-274	161	37	other	other	ADJ
gp-274	161	38	variables	variable	NOUN
gp-274	161	39	are	be	AUX
gp-274	161	40	constant	constant	ADJ
gp-274	161	41	.	.	PUNCT
gp-274	162	1	this	this	DET
gp-274	162	2	finding	finding	NOUN
gp-274	162	3	strengthens	strengthen	VERB
gp-274	162	4	the	the	DET
gp-274	162	5	view	view	NOUN
gp-274	162	6	that	that	SCONJ
gp-274	162	7	product	product	NOUN
gp-274	162	8	quality	quality	NOUN
gp-274	162	9	is	be	AUX
gp-274	162	10	one	one	NUM
gp-274	162	11	of	of	ADP
gp-274	162	12	the	the	DET
gp-274	162	13	main	main	ADJ
gp-274	162	14	factors	factor	NOUN
gp-274	162	15	in	in	ADP
gp-274	162	16	retaining	retain	VERB
gp-274	162	17	customers	customer	NOUN
gp-274	162	18	.	.	PUNCT
gp-274	163	1	in	in	ADP
gp-274	163	2	the	the	DET
gp-274	163	3	banking	banking	NOUN
gp-274	163	4	industry	industry	NOUN
gp-274	163	5	context	context	NOUN
gp-274	163	6	,	,	PUNCT
gp-274	163	7	product	product	NOUN
gp-274	163	8	includes	include	VERB
gp-274	163	9	various	various	ADJ
gp-274	163	10	services	service	NOUN
gp-274	163	11	such	such	ADJ
gp-274	163	12	as	as	ADP
gp-274	163	13	savings	saving	NOUN
gp-274	163	14	,	,	PUNCT
gp-274	163	15	deposits	deposit	NOUN
gp-274	163	16	,	,	PUNCT
gp-274	163	17	people	people	NOUN
gp-274	163	18	's	's	PART
gp-274	163	19	business	business	NOUN
gp-274	163	20	credit	credit	NOUN
gp-274	163	21	(	(	PUNCT
gp-274	163	22	kur	kur	NOUN
gp-274	163	23	)	)	PUNCT
gp-274	163	24	,	,	PUNCT
gp-274	163	25	credit	credit	NOUN
gp-274	163	26	cards	card	NOUN
gp-274	163	27	,	,	PUNCT
gp-274	163	28	and	and	CCONJ
gp-274	163	29	digital	digital	ADJ
gp-274	163	30	services	service	NOUN
gp-274	163	31	such	such	ADJ
gp-274	163	32	as	as	ADP
gp-274	163	33	internet	internet	NOUN
gp-274	163	34	banking	banking	NOUN
gp-274	163	35	and	and	CCONJ
gp-274	163	36	brimo	brimo	PROPN
gp-274	163	37	applications	application	NOUN
gp-274	163	38	.	.	PUNCT
gp-274	164	1	bri	bri	PROPN
gp-274	164	2	medan	medan	PROPN
gp-274	164	3	putri	putri	PROPN
gp-274	164	4	hijau	hijau	PROPN
gp-274	164	5	branch	branch	PROPN
gp-274	164	6	customers	customer	NOUN
gp-274	164	7	in	in	ADP
gp-274	164	8	this	this	DET
gp-274	164	9	research	research	NOUN
gp-274	164	10	gave	give	VERB
gp-274	164	11	positive	positive	ADJ
gp-274	164	12	assessments	assessment	NOUN
gp-274	164	13	of	of	ADP
gp-274	164	14	ease	ease	NOUN
gp-274	164	15	of	of	ADP
gp-274	164	16	use	use	NOUN
gp-274	164	17	,	,	PUNCT
gp-274	164	18	system	system	NOUN
gp-274	164	19	reliability	reliability	NOUN
gp-274	164	20	,	,	PUNCT
gp-274	164	21	and	and	CCONJ
gp-274	164	22	innovation	innovation	NOUN
gp-274	164	23	of	of	ADP
gp-274	164	24	digital	digital	ADJ
gp-274	164	25	service	service	NOUN
gp-274	164	26	features	feature	NOUN
gp-274	164	27	offered	offer	VERB
gp-274	164	28	.	.	PUNCT
gp-274	165	1	products	product	NOUN
gp-274	165	2	that	that	PRON
gp-274	165	3	are	be	AUX
gp-274	165	4	easily	easily	ADV
gp-274	165	5	accessible	accessible	ADJ
gp-274	165	6	and	and	CCONJ
gp-274	165	7	suit	suit	VERB
gp-274	165	8	their	their	PRON
gp-274	165	9	needs	need	NOUN
gp-274	165	10	are	be	AUX
gp-274	165	11	considered	consider	VERB
gp-274	165	12	capable	capable	ADJ
gp-274	165	13	of	of	ADP
gp-274	165	14	providing	provide	VERB
gp-274	165	15	comfort	comfort	NOUN
gp-274	165	16	,	,	PUNCT
gp-274	165	17	efficiency	efficiency	NOUN
gp-274	165	18	,	,	PUNCT
gp-274	165	19	and	and	CCONJ
gp-274	165	20	security	security	NOUN
gp-274	165	21	,	,	PUNCT
gp-274	165	22	which	which	PRON
gp-274	165	23	are	be	AUX
gp-274	165	24	main	main	ADJ
gp-274	165	25	considerations	consideration	NOUN
gp-274	165	26	in	in	ADP
gp-274	165	27	building	build	VERB
gp-274	165	28	long	long	ADJ
gp-274	165	29	-	-	PUNCT
gp-274	165	30	term	term	NOUN
gp-274	165	31	loyalty	loyalty	NOUN
gp-274	165	32	.	.	PUNCT
gp-274	166	1	price	price	NOUN
gp-274	166	2	influence	influence	NOUN
gp-274	166	3	on	on	ADP
gp-274	166	4	customer	customer	NOUN
gp-274	166	5	loyalty	loyalty	NOUN
gp-274	166	6	the	the	DET
gp-274	166	7	influence	influence	NOUN
gp-274	166	8	of	of	ADP
gp-274	166	9	price	price	NOUN
gp-274	166	10	on	on	ADP
gp-274	166	11	customer	customer	NOUN
gp-274	166	12	loyalty	loyalty	NOUN
gp-274	166	13	at	at	ADP
gp-274	166	14	pt	pt	PROPN
gp-274	166	15	bank	bank	PROPN
gp-274	166	16	rakyat	rakyat	PROPN
gp-274	166	17	indonesia	indonesia	PROPN
gp-274	166	18	(	(	PUNCT
gp-274	166	19	persero	persero	PROPN
gp-274	166	20	)	)	PUNCT
gp-274	166	21	,	,	PUNCT
gp-274	166	22	tbk	tbk	PROPN
gp-274	166	23	medan	medan	PROPN
gp-274	166	24	putri	putri	PROPN
gp-274	166	25	hijau	hijau	PROPN
gp-274	166	26	branch	branch	PROPN
gp-274	166	27	in	in	ADP
gp-274	166	28	this	this	DET
gp-274	166	29	research	research	NOUN
gp-274	166	30	does	do	AUX
gp-274	166	31	not	not	PART
gp-274	166	32	show	show	VERB
gp-274	166	33	statistical	statistical	ADJ
gp-274	166	34	significance	significance	NOUN
gp-274	166	35	.	.	PUNCT
gp-274	167	1	multiple	multiple	ADJ
gp-274	167	2	linear	linear	PROPN
gp-274	167	3	regression	regression	NOUN
gp-274	167	4	test	test	NOUN
gp-274	167	5	results	result	NOUN
gp-274	167	6	show	show	VERB
gp-274	167	7	that	that	SCONJ
gp-274	167	8	the	the	DET
gp-274	167	9	significance	significance	NOUN
gp-274	167	10	value	value	NOUN
gp-274	167	11	for	for	ADP
gp-274	167	12	the	the	DET
gp-274	167	13	price	price	NOUN
gp-274	167	14	variable	variable	NOUN
gp-274	167	15	is	be	AUX
gp-274	167	16	0.774	0.774	NUM
gp-274	167	17	,	,	PUNCT
gp-274	167	18	far	far	ADV
gp-274	167	19	above	above	ADP
gp-274	167	20	the	the	DET
gp-274	167	21	0.05	0.05	NUM
gp-274	167	22	significance	significance	NOUN
gp-274	167	23	threshold	threshold	NOUN
gp-274	167	24	.	.	PUNCT
gp-274	168	1	this	this	PRON
gp-274	168	2	means	mean	VERB
gp-274	168	3	that	that	SCONJ
gp-274	168	4	although	although	SCONJ
gp-274	168	5	there	there	PRON
gp-274	168	6	is	be	VERB
gp-274	168	7	a	a	DET
gp-274	168	8	relationship	relationship	NOUN
gp-274	168	9	between	between	ADP
gp-274	168	10	price	price	NOUN
gp-274	168	11	perception	perception	NOUN
gp-274	168	12	and	and	CCONJ
gp-274	168	13	customer	customer	NOUN
gp-274	168	14	loyalty	loyalty	NOUN
gp-274	168	15	,	,	PUNCT
gp-274	168	16	the	the	DET
gp-274	168	17	relationship	relationship	NOUN
gp-274	168	18	is	be	AUX
gp-274	168	19	not	not	PART
gp-274	168	20	statistically	statistically	ADV
gp-274	168	21	strong	strong	ADJ
gp-274	168	22	enough	enough	ADV
gp-274	168	23	to	to	PART
gp-274	168	24	be	be	AUX
gp-274	168	25	considered	consider	VERB
gp-274	168	26	significantly	significantly	ADV
gp-274	168	27	influential	influential	ADJ
gp-274	168	28	at	at	ADP
gp-274	168	29	the	the	DET
gp-274	168	30	95	95	NUM
gp-274	168	31	%	%	NOUN
gp-274	168	32	confidence	confidence	NOUN
gp-274	168	33	level	level	NOUN
gp-274	168	34	.	.	PUNCT
gp-274	169	1	this	this	DET
gp-274	169	2	phenomenon	phenomenon	NOUN
gp-274	169	3	can	can	AUX
gp-274	169	4	be	be	AUX
gp-274	169	5	explained	explain	VERB
gp-274	169	6	from	from	ADP
gp-274	169	7	the	the	DET
gp-274	169	8	perspective	perspective	NOUN
gp-274	169	9	of	of	ADP
gp-274	169	10	customer	customer	NOUN
gp-274	169	11	behavior	behavior	NOUN
gp-274	169	12	that	that	PRON
gp-274	169	13	considers	consider	VERB
gp-274	169	14	that	that	SCONJ
gp-274	169	15	service	service	NOUN
gp-274	169	16	prices	price	NOUN
gp-274	169	17	or	or	CCONJ
gp-274	169	18	costs	cost	NOUN
gp-274	169	19	such	such	ADJ
gp-274	169	20	as	as	ADP
gp-274	169	21	administrative	administrative	ADJ
gp-274	169	22	fees	fee	NOUN
gp-274	169	23	,	,	PUNCT
gp-274	169	24	loan	loan	NOUN
gp-274	169	25	interest	interest	NOUN
gp-274	169	26	,	,	PUNCT
gp-274	169	27	and	and	CCONJ
gp-274	169	28	savings	saving	NOUN
gp-274	169	29	interest	interest	NOUN
gp-274	169	30	rates	rate	NOUN
gp-274	169	31	are	be	AUX
gp-274	169	32	not	not	PART
gp-274	169	33	the	the	DET
gp-274	169	34	main	main	ADJ
gp-274	169	35	consideration	consideration	NOUN
gp-274	169	36	in	in	ADP
gp-274	169	37	determining	determine	VERB
gp-274	169	38	loyalty	loyalty	NOUN
gp-274	169	39	.	.	PUNCT
gp-274	170	1	conversely	conversely	ADV
gp-274	170	2	,	,	PUNCT
gp-274	170	3	customers	customer	NOUN
gp-274	170	4	place	place	VERB
gp-274	170	5	more	more	ADJ
gp-274	170	6	emphasis	emphasis	NOUN
gp-274	170	7	on	on	ADP
gp-274	170	8	other	other	ADJ
gp-274	170	9	factors	factor	NOUN
gp-274	170	10	such	such	ADJ
gp-274	170	11	as	as	ADP
gp-274	170	12	convenience	convenience	NOUN
gp-274	170	13	of	of	ADP
gp-274	170	14	service	service	NOUN
gp-274	170	15	access	access	NOUN
gp-274	170	16	(	(	PUNCT
gp-274	170	17	place	place	NOUN
gp-274	170	18	)	)	PUNCT
gp-274	170	19	,	,	PUNCT
gp-274	170	20	product	product	NOUN
gp-274	170	21	quality	quality	NOUN
gp-274	170	22	(	(	PUNCT
gp-274	170	23	product	product	NOUN
gp-274	170	24	)	)	PUNCT
gp-274	170	25	,	,	PUNCT
gp-274	170	26	and	and	CCONJ
gp-274	170	27	promotion	promotion	NOUN
gp-274	170	28	effectiveness	effectiveness	NOUN
gp-274	170	29	(	(	PUNCT
gp-274	170	30	promotion	promotion	NOUN
gp-274	170	31	)	)	PUNCT
gp-274	170	32	,	,	PUNCT
gp-274	170	33	which	which	PRON
gp-274	170	34	in	in	ADP
gp-274	170	35	this	this	DET
gp-274	170	36	research	research	NOUN
gp-274	170	37	have	have	AUX
gp-274	170	38	proven	prove	VERB
gp-274	170	39	to	to	PART
gp-274	170	40	have	have	VERB
gp-274	170	41	significant	significant	ADJ
gp-274	170	42	effects	effect	NOUN
gp-274	170	43	on	on	ADP
gp-274	170	44	customer	customer	NOUN
gp-274	170	45	loyalty	loyalty	NOUN
gp-274	170	46	.	.	PUNCT
gp-274	171	1	place	place	NOUN
gp-274	171	2	influence	influence	NOUN
gp-274	171	3	on	on	ADP
gp-274	171	4	customer	customer	NOUN
gp-274	171	5	loyalty	loyalty	NOUN
gp-274	171	6	the	the	DET
gp-274	171	7	influence	influence	NOUN
gp-274	171	8	of	of	ADP
gp-274	171	9	place	place	NOUN
gp-274	171	10	on	on	ADP
gp-274	171	11	customer	customer	NOUN
gp-274	171	12	loyalty	loyalty	NOUN
gp-274	171	13	at	at	ADP
gp-274	171	14	pt	pt	PROPN
gp-274	171	15	bank	bank	PROPN
gp-274	171	16	rakyat	rakyat	PROPN
gp-274	171	17	indonesia	indonesia	PROPN
gp-274	171	18	(	(	PUNCT
gp-274	171	19	persero	persero	PROPN
gp-274	171	20	)	)	PUNCT
gp-274	171	21	,	,	PUNCT
gp-274	171	22	tbk	tbk	PROPN
gp-274	171	23	american	american	PROPN
gp-274	171	24	journal	journal	PROPN
gp-274	171	25	of	of	ADP
gp-274	171	26	economic	economic	ADJ
gp-274	171	27	and	and	CCONJ
gp-274	171	28	management	management	NOUN
gp-274	171	29	business	business	NOUN
gp-274	171	30	vol	vol	NOUN
gp-274	171	31	.	.	PROPN
gp-274	172	1	4	4	NUM
gp-274	172	2	no	no	NOUN
gp-274	172	3	.	.	NOUN
gp-274	173	1	8	8	NUM
gp-274	173	2	august	august	PROPN
gp-274	173	3	2025	2025	NUM
gp-274	173	4	1143	1143	NUM
gp-274	173	5	medan	medan	PROPN
gp-274	173	6	putri	putri	PROPN
gp-274	173	7	hijau	hijau	PROPN
gp-274	173	8	branch	branch	PROPN
gp-274	173	9	proved	prove	VERB
gp-274	173	10	statistically	statistically	ADV
gp-274	173	11	significant	significant	ADJ
gp-274	173	12	and	and	CCONJ
gp-274	173	13	positive	positive	ADJ
gp-274	173	14	,	,	PUNCT
gp-274	173	15	meaning	mean	VERB
gp-274	173	16	that	that	SCONJ
gp-274	173	17	the	the	DET
gp-274	173	18	easier	easy	ADJ
gp-274	173	19	and	and	CCONJ
gp-274	173	20	wider	wide	ADJ
gp-274	173	21	customer	customer	NOUN
gp-274	173	22	access	access	NOUN
gp-274	173	23	to	to	ADP
gp-274	173	24	bri	bri	NOUN
gp-274	173	25	banking	banking	NOUN
gp-274	173	26	services	service	NOUN
gp-274	173	27	,	,	PUNCT
gp-274	173	28	the	the	PRON
gp-274	173	29	higher	high	ADJ
gp-274	173	30	their	their	PRON
gp-274	173	31	loyalty	loyalty	NOUN
gp-274	173	32	level	level	NOUN
gp-274	173	33	.	.	PUNCT
gp-274	174	1	based	base	VERB
gp-274	174	2	on	on	ADP
gp-274	174	3	multiple	multiple	ADJ
gp-274	174	4	linear	linear	ADJ
gp-274	174	5	regression	regression	NOUN
gp-274	174	6	test	test	NOUN
gp-274	174	7	results	result	NOUN
gp-274	174	8	in	in	ADP
gp-274	174	9	this	this	DET
gp-274	174	10	research	research	NOUN
gp-274	174	11	,	,	PUNCT
gp-274	174	12	it	it	PRON
gp-274	174	13	is	be	AUX
gp-274	174	14	known	know	VERB
gp-274	174	15	that	that	SCONJ
gp-274	174	16	the	the	DET
gp-274	174	17	significance	significance	NOUN
gp-274	174	18	value	value	NOUN
gp-274	174	19	of	of	ADP
gp-274	174	20	the	the	DET
gp-274	174	21	place	place	NOUN
gp-274	174	22	variable	variable	NOUN
gp-274	174	23	is	be	AUX
gp-274	174	24	0.015	0.015	NUM
gp-274	174	25	,	,	PUNCT
gp-274	174	26	which	which	PRON
gp-274	174	27	is	be	AUX
gp-274	174	28	smaller	small	ADJ
gp-274	174	29	than	than	ADP
gp-274	174	30	the	the	DET
gp-274	174	31	0.05	0.05	NUM
gp-274	174	32	significance	significance	NOUN
gp-274	174	33	limit	limit	NOUN
gp-274	174	34	.	.	PUNCT
gp-274	175	1	this	this	PRON
gp-274	175	2	shows	show	VERB
gp-274	175	3	that	that	SCONJ
gp-274	175	4	place	place	NOUN
gp-274	175	5	significantly	significantly	ADV
gp-274	175	6	affects	affect	VERB
gp-274	175	7	customer	customer	NOUN
gp-274	175	8	loyalty	loyalty	NOUN
gp-274	175	9	.	.	PUNCT
gp-274	176	1	in	in	ADP
gp-274	176	2	addition	addition	NOUN
gp-274	176	3	,	,	PUNCT
gp-274	176	4	the	the	DET
gp-274	176	5	regression	regression	NOUN
gp-274	176	6	coefficient	coefficient	NOUN
gp-274	176	7	(	(	PUNCT
gp-274	176	8	b	b	NOUN
gp-274	176	9	)	)	PUNCT
gp-274	176	10	value	value	NOUN
gp-274	176	11	of	of	ADP
gp-274	176	12	0.301	0.301	NUM
gp-274	176	13	shows	show	VERB
gp-274	176	14	that	that	SCONJ
gp-274	176	15	every	every	DET
gp-274	176	16	one	one	NUM
gp-274	176	17	-	-	PUNCT
gp-274	176	18	unit	unit	NOUN
gp-274	176	19	increase	increase	NOUN
gp-274	176	20	in	in	ADP
gp-274	176	21	positive	positive	ADJ
gp-274	176	22	perception	perception	NOUN
gp-274	176	23	of	of	ADP
gp-274	176	24	service	service	NOUN
gp-274	176	25	access	access	NOUN
gp-274	176	26	convenience	convenience	NOUN
gp-274	176	27	will	will	AUX
gp-274	176	28	increase	increase	VERB
gp-274	176	29	customer	customer	NOUN
gp-274	176	30	loyalty	loyalty	NOUN
gp-274	176	31	by	by	ADP
gp-274	176	32	0.301	0.301	NUM
gp-274	176	33	points	point	NOUN
gp-274	176	34	,	,	PUNCT
gp-274	176	35	assuming	assume	VERB
gp-274	176	36	other	other	ADJ
gp-274	176	37	variables	variable	NOUN
gp-274	176	38	are	be	AUX
gp-274	176	39	constant	constant	ADJ
gp-274	176	40	.	.	PUNCT
gp-274	177	1	the	the	DET
gp-274	177	2	place	place	NOUN
gp-274	177	3	aspect	aspect	NOUN
gp-274	177	4	in	in	ADP
gp-274	177	5	banking	banking	NOUN
gp-274	177	6	context	context	NOUN
gp-274	177	7	refers	refer	VERB
gp-274	177	8	not	not	PART
gp-274	177	9	only	only	ADV
gp-274	177	10	to	to	ADP
gp-274	177	11	the	the	DET
gp-274	177	12	physical	physical	ADJ
gp-274	177	13	presence	presence	NOUN
gp-274	177	14	of	of	ADP
gp-274	177	15	branch	branch	NOUN
gp-274	177	16	offices	office	NOUN
gp-274	177	17	but	but	CCONJ
gp-274	177	18	also	also	ADV
gp-274	177	19	includes	include	VERB
gp-274	177	20	digital	digital	ADJ
gp-274	177	21	distribution	distribution	NOUN
gp-274	177	22	channels	channel	NOUN
gp-274	177	23	such	such	ADJ
gp-274	177	24	as	as	ADP
gp-274	177	25	internet	internet	NOUN
gp-274	177	26	banking	banking	NOUN
gp-274	177	27	,	,	PUNCT
gp-274	177	28	mobile	mobile	ADJ
gp-274	177	29	banking	banking	NOUN
gp-274	177	30	(	(	PUNCT
gp-274	177	31	brimo	brimo	PROPN
gp-274	177	32	)	)	PUNCT
gp-274	177	33	,	,	PUNCT
gp-274	177	34	and	and	CCONJ
gp-274	177	35	the	the	DET
gp-274	177	36	widespread	widespread	ADJ
gp-274	177	37	presence	presence	NOUN
gp-274	177	38	of	of	ADP
gp-274	177	39	brilink	brilink	ADJ
gp-274	177	40	agents	agent	NOUN
gp-274	177	41	.	.	PUNCT
gp-274	178	1	customers	customer	NOUN
gp-274	178	2	now	now	ADV
gp-274	178	3	demand	demand	VERB
gp-274	178	4	convenience	convenience	NOUN
gp-274	178	5	in	in	ADP
gp-274	178	6	accessing	access	VERB
gp-274	178	7	financial	financial	ADJ
gp-274	178	8	services	service	NOUN
gp-274	178	9	without	without	ADP
gp-274	178	10	time	time	NOUN
gp-274	178	11	and	and	CCONJ
gp-274	178	12	location	location	NOUN
gp-274	178	13	limitations	limitation	NOUN
gp-274	178	14	.	.	PUNCT
gp-274	179	1	therefore	therefore	ADV
gp-274	179	2	,	,	PUNCT
gp-274	179	3	bri	bri	PROPN
gp-274	179	4	medan	medan	PROPN
gp-274	179	5	putri	putri	PROPN
gp-274	179	6	hijau	hijau	PROPN
gp-274	179	7	branch	branch	PROPN
gp-274	179	8	has	have	AUX
gp-274	179	9	responded	respond	VERB
gp-274	179	10	to	to	ADP
gp-274	179	11	this	this	DET
gp-274	179	12	need	need	NOUN
gp-274	179	13	by	by	ADP
gp-274	179	14	strengthening	strengthen	VERB
gp-274	179	15	digital	digital	ADJ
gp-274	179	16	services	service	NOUN
gp-274	179	17	and	and	CCONJ
gp-274	179	18	expanding	expand	VERB
gp-274	179	19	service	service	NOUN
gp-274	179	20	reach	reach	NOUN
gp-274	179	21	through	through	ADP
gp-274	179	22	non	non	ADJ
gp-274	179	23	-	-	ADJ
gp-274	179	24	conventional	conventional	ADJ
gp-274	179	25	channels	channel	NOUN
gp-274	179	26	.	.	PUNCT
gp-274	180	1	the	the	DET
gp-274	180	2	use	use	NOUN
gp-274	180	3	of	of	ADP
gp-274	180	4	user	user	NOUN
gp-274	180	5	-	-	PUNCT
gp-274	180	6	friendly	friendly	ADJ
gp-274	180	7	technology	technology	NOUN
gp-274	180	8	and	and	CCONJ
gp-274	180	9	the	the	DET
gp-274	180	10	presence	presence	NOUN
gp-274	180	11	of	of	ADP
gp-274	180	12	evenly	evenly	ADV
gp-274	180	13	distributed	distribute	VERB
gp-274	180	14	service	service	NOUN
gp-274	180	15	networks	network	NOUN
gp-274	180	16	have	have	AUX
gp-274	180	17	proven	prove	VERB
gp-274	180	18	to	to	PART
gp-274	180	19	strengthen	strengthen	VERB
gp-274	180	20	customers	customer	NOUN
gp-274	180	21	'	'	PART
gp-274	180	22	emotional	emotional	ADJ
gp-274	180	23	closeness	closeness	NOUN
gp-274	180	24	to	to	ADP
gp-274	180	25	the	the	DET
gp-274	180	26	bank	bank	NOUN
gp-274	180	27	,	,	PUNCT
gp-274	180	28	thereby	thereby	ADV
gp-274	180	29	encouraging	encourage	VERB
gp-274	180	30	higher	high	ADJ
gp-274	180	31	loyalty	loyalty	NOUN
gp-274	180	32	.	.	PUNCT
gp-274	181	1	promotion	promotion	NOUN
gp-274	181	2	influence	influence	NOUN
gp-274	181	3	on	on	ADP
gp-274	181	4	customer	customer	NOUN
gp-274	181	5	loyalty	loyalty	NOUN
gp-274	181	6	the	the	DET
gp-274	181	7	influence	influence	NOUN
gp-274	181	8	of	of	ADP
gp-274	181	9	promotion	promotion	NOUN
gp-274	181	10	on	on	ADP
gp-274	181	11	customer	customer	NOUN
gp-274	181	12	loyalty	loyalty	NOUN
gp-274	181	13	at	at	ADP
gp-274	181	14	pt	pt	PROPN
gp-274	181	15	bank	bank	PROPN
gp-274	181	16	rakyat	rakyat	PROPN
gp-274	181	17	indonesia	indonesia	PROPN
gp-274	181	18	(	(	PUNCT
gp-274	181	19	persero	persero	PROPN
gp-274	181	20	)	)	PUNCT
gp-274	181	21	,	,	PUNCT
gp-274	181	22	tbk	tbk	PROPN
gp-274	181	23	medan	medan	PROPN
gp-274	181	24	putri	putri	PROPN
gp-274	181	25	hijau	hijau	PROPN
gp-274	181	26	branch	branch	PROPN
gp-274	181	27	proved	prove	VERB
gp-274	181	28	statistically	statistically	ADV
gp-274	181	29	significant	significant	ADJ
gp-274	181	30	and	and	CCONJ
gp-274	181	31	contributes	contribute	VERB
gp-274	181	32	significantly	significantly	ADV
gp-274	181	33	to	to	ADP
gp-274	181	34	building	build	VERB
gp-274	181	35	emotional	emotional	ADJ
gp-274	181	36	relationships	relationship	NOUN
gp-274	181	37	and	and	CCONJ
gp-274	181	38	strengthening	strengthen	VERB
gp-274	181	39	customer	customer	NOUN
gp-274	181	40	attachment	attachment	NOUN
gp-274	181	41	to	to	ADP
gp-274	181	42	banking	banking	NOUN
gp-274	181	43	services	service	NOUN
gp-274	181	44	.	.	PUNCT
gp-274	182	1	based	base	VERB
gp-274	182	2	on	on	ADP
gp-274	182	3	multiple	multiple	ADJ
gp-274	182	4	linear	linear	ADJ
gp-274	182	5	regression	regression	NOUN
gp-274	182	6	test	test	NOUN
gp-274	182	7	results	result	NOUN
gp-274	182	8	conducted	conduct	VERB
gp-274	182	9	in	in	ADP
gp-274	182	10	this	this	DET
gp-274	182	11	research	research	NOUN
gp-274	182	12	,	,	PUNCT
gp-274	182	13	the	the	DET
gp-274	182	14	promotion	promotion	NOUN
gp-274	182	15	variable	variable	NOUN
gp-274	182	16	has	have	VERB
gp-274	182	17	a	a	DET
gp-274	182	18	significance	significance	NOUN
gp-274	182	19	value	value	NOUN
gp-274	182	20	of	of	ADP
gp-274	182	21	0.049	0.049	NUM
gp-274	182	22	,	,	PUNCT
gp-274	182	23	which	which	PRON
gp-274	182	24	is	be	AUX
gp-274	182	25	smaller	small	ADJ
gp-274	182	26	than	than	ADP
gp-274	182	27	the	the	DET
gp-274	182	28	0.05	0.05	NUM
gp-274	182	29	significance	significance	NOUN
gp-274	182	30	limit	limit	NOUN
gp-274	182	31	.	.	PUNCT
gp-274	183	1	this	this	PRON
gp-274	183	2	shows	show	VERB
gp-274	183	3	that	that	SCONJ
gp-274	183	4	promotions	promotion	NOUN
gp-274	183	5	conducted	conduct	VERB
gp-274	183	6	by	by	ADP
gp-274	183	7	bri	bri	NOUN
gp-274	183	8	directly	directly	ADV
gp-274	183	9	have	have	VERB
gp-274	183	10	a	a	DET
gp-274	183	11	positive	positive	ADJ
gp-274	183	12	effect	effect	NOUN
gp-274	183	13	on	on	ADP
gp-274	183	14	customer	customer	NOUN
gp-274	183	15	loyalty	loyalty	NOUN
gp-274	183	16	.	.	PUNCT
gp-274	184	1	the	the	DET
gp-274	184	2	regression	regression	NOUN
gp-274	184	3	coefficient	coefficient	NOUN
gp-274	184	4	value	value	NOUN
gp-274	184	5	of	of	ADP
gp-274	184	6	0.231	0.231	NUM
gp-274	184	7	shows	show	NOUN
gp-274	184	8	that	that	PRON
gp-274	184	9	increased	increase	VERB
gp-274	184	10	positive	positive	ADJ
gp-274	184	11	perception	perception	NOUN
gp-274	184	12	of	of	ADP
gp-274	184	13	promotions	promotion	NOUN
gp-274	184	14	will	will	AUX
gp-274	184	15	increase	increase	VERB
gp-274	184	16	customer	customer	NOUN
gp-274	184	17	loyalty	loyalty	NOUN
gp-274	184	18	by	by	ADP
gp-274	184	19	23.1	23.1	NUM
gp-274	184	20	%	%	NOUN
gp-274	184	21	proportionally	proportionally	ADV
gp-274	184	22	,	,	PUNCT
gp-274	184	23	assuming	assume	VERB
gp-274	184	24	other	other	ADJ
gp-274	184	25	variables	variable	NOUN
gp-274	184	26	remain	remain	VERB
gp-274	184	27	constant	constant	ADJ
gp-274	184	28	.	.	PUNCT
gp-274	185	1	promotion	promotion	NOUN
gp-274	185	2	in	in	ADP
gp-274	185	3	the	the	DET
gp-274	185	4	bri	bri	NOUN
gp-274	185	5	context	context	NOUN
gp-274	185	6	includes	include	VERB
gp-274	185	7	various	various	ADJ
gp-274	185	8	activities	activity	NOUN
gp-274	185	9	such	such	ADJ
gp-274	185	10	as	as	ADP
gp-274	185	11	social	social	ADJ
gp-274	185	12	media	medium	NOUN
gp-274	185	13	advertising	advertising	NOUN
gp-274	185	14	,	,	PUNCT
gp-274	185	15	providing	provide	VERB
gp-274	185	16	cashback	cashback	NOUN
gp-274	185	17	or	or	CCONJ
gp-274	185	18	administrative	administrative	ADJ
gp-274	185	19	fee	fee	NOUN
gp-274	185	20	discounts	discount	NOUN
gp-274	185	21	,	,	PUNCT
gp-274	185	22	and	and	CCONJ
gp-274	185	23	customer	customer	NOUN
gp-274	185	24	loyalty	loyalty	NOUN
gp-274	185	25	programs	program	NOUN
gp-274	185	26	.	.	PUNCT
gp-274	186	1	customers	customer	NOUN
gp-274	186	2	who	who	PRON
gp-274	186	3	feel	feel	VERB
gp-274	186	4	appreciated	appreciated	ADJ
gp-274	186	5	through	through	ADP
gp-274	186	6	promotional	promotional	ADJ
gp-274	186	7	programs	program	NOUN
gp-274	186	8	tend	tend	VERB
gp-274	186	9	to	to	PART
gp-274	186	10	have	have	VERB
gp-274	186	11	positive	positive	ADJ
gp-274	186	12	perceptions	perception	NOUN
gp-274	186	13	of	of	ADP
gp-274	186	14	the	the	DET
gp-274	186	15	bank	bank	NOUN
gp-274	186	16	and	and	CCONJ
gp-274	186	17	feel	feel	VERB
gp-274	186	18	more	more	ADV
gp-274	186	19	emotionally	emotionally	ADV
gp-274	186	20	involved	involve	VERB
gp-274	186	21	.	.	PUNCT
gp-274	187	1	this	this	PRON
gp-274	187	2	is	be	AUX
gp-274	187	3	supported	support	VERB
gp-274	187	4	by	by	ADP
gp-274	187	5	research	research	NOUN
gp-274	187	6	findings	finding	NOUN
gp-274	187	7	(	(	PUNCT
gp-274	187	8	panjaitan	panjaitan	PROPN
gp-274	187	9	&	&	CCONJ
gp-274	187	10	setyorini	setyorini	PROPN
gp-274	187	11	,	,	PUNCT
gp-274	187	12	2020	2020	NUM
gp-274	187	13	)	)	PUNCT
gp-274	187	14	which	which	PRON
gp-274	187	15	state	state	VERB
gp-274	187	16	that	that	SCONJ
gp-274	187	17	appropriate	appropriate	ADJ
gp-274	187	18	promotional	promotional	ADJ
gp-274	187	19	strategies	strategy	NOUN
gp-274	187	20	can	can	AUX
gp-274	187	21	build	build	VERB
gp-274	187	22	customer	customer	NOUN
gp-274	187	23	loyalty	loyalty	NOUN
gp-274	187	24	through	through	ADP
gp-274	187	25	customer	customer	NOUN
gp-274	187	26	satisfaction	satisfaction	NOUN
gp-274	187	27	pathways	pathway	NOUN
gp-274	187	28	.	.	PUNCT
gp-274	188	1	for	for	ADP
gp-274	188	2	bri	bri	PROPN
gp-274	188	3	putri	putri	PROPN
gp-274	188	4	hijau	hijau	PROPN
gp-274	188	5	,	,	PUNCT
gp-274	188	6	promotions	promotion	NOUN
gp-274	188	7	conducted	conduct	VERB
gp-274	188	8	function	function	NOUN
gp-274	188	9	not	not	PART
gp-274	188	10	only	only	ADV
gp-274	188	11	as	as	ADP
gp-274	188	12	marketing	marketing	NOUN
gp-274	188	13	communication	communication	NOUN
gp-274	188	14	tools	tool	NOUN
gp-274	188	15	but	but	CCONJ
gp-274	188	16	also	also	ADV
gp-274	188	17	as	as	SCONJ
gp-274	188	18	means	mean	VERB
gp-274	188	19	to	to	PART
gp-274	188	20	form	form	VERB
gp-274	188	21	sustainable	sustainable	ADJ
gp-274	188	22	relationships	relationship	NOUN
gp-274	188	23	with	with	ADP
gp-274	188	24	customers	customer	NOUN
gp-274	188	25	,	,	PUNCT
gp-274	188	26	especially	especially	ADV
gp-274	188	27	from	from	ADP
gp-274	188	28	millennial	millennial	ADJ
gp-274	188	29	and	and	CCONJ
gp-274	188	30	digital	digital	ADJ
gp-274	188	31	-	-	PUNCT
gp-274	188	32	savvy	savvy	ADJ
gp-274	188	33	groups	group	NOUN
gp-274	188	34	.	.	PUNCT
gp-274	189	1	this	this	DET
gp-274	189	2	research	research	NOUN
gp-274	189	3	is	be	AUX
gp-274	189	4	also	also	ADV
gp-274	189	5	in	in	ADP
gp-274	189	6	line	line	NOUN
gp-274	189	7	with	with	ADP
gp-274	189	8	kotler	kotler	NOUN
gp-274	189	9	and	and	CCONJ
gp-274	189	10	keller	keller	PROPN
gp-274	189	11	's	's	PART
gp-274	189	12	(	(	PUNCT
gp-274	189	13	2016	2016	NUM
gp-274	189	14	)	)	PUNCT
gp-274	189	15	theory	theory	NOUN
gp-274	189	16	which	which	PRON
gp-274	189	17	states	state	VERB
gp-274	189	18	that	that	SCONJ
gp-274	189	19	promotion	promotion	NOUN
gp-274	189	20	is	be	AUX
gp-274	189	21	an	an	DET
gp-274	189	22	important	important	ADJ
gp-274	189	23	element	element	NOUN
gp-274	189	24	in	in	ADP
gp-274	189	25	the	the	DET
gp-274	189	26	marketing	marketing	NOUN
gp-274	189	27	mix	mix	NOUN
gp-274	189	28	because	because	SCONJ
gp-274	189	29	it	it	PRON
gp-274	189	30	functions	function	VERB
gp-274	189	31	to	to	PART
gp-274	189	32	inform	inform	VERB
gp-274	189	33	,	,	PUNCT
gp-274	189	34	persuade	persuade	VERB
gp-274	189	35	,	,	PUNCT
gp-274	189	36	and	and	CCONJ
gp-274	189	37	remind	remind	VERB
gp-274	189	38	consumers	consumer	NOUN
gp-274	189	39	of	of	ADP
gp-274	189	40	products	product	NOUN
gp-274	189	41	and	and	CCONJ
gp-274	189	42	services	service	NOUN
gp-274	189	43	offered	offer	VERB
gp-274	189	44	.	.	PUNCT
gp-274	190	1	when	when	SCONJ
gp-274	190	2	customers	customer	NOUN
gp-274	190	3	are	be	AUX
gp-274	190	4	routinely	routinely	ADV
gp-274	190	5	exposed	expose	VERB
gp-274	190	6	to	to	ADP
gp-274	190	7	relevant	relevant	ADJ
gp-274	190	8	and	and	CCONJ
gp-274	190	9	attractive	attractive	ADJ
gp-274	190	10	promotions	promotion	NOUN
gp-274	190	11	,	,	PUNCT
gp-274	190	12	they	they	PRON
gp-274	190	13	are	be	AUX
gp-274	190	14	not	not	PART
gp-274	190	15	only	only	ADV
gp-274	190	16	encouraged	encourage	VERB
gp-274	190	17	to	to	PART
gp-274	190	18	try	try	VERB
gp-274	190	19	new	new	ADJ
gp-274	190	20	products	product	NOUN
gp-274	190	21	but	but	CCONJ
gp-274	190	22	also	also	ADV
gp-274	190	23	tend	tend	VERB
gp-274	190	24	to	to	PART
gp-274	190	25	build	build	VERB
gp-274	190	26	preferences	preference	NOUN
gp-274	190	27	and	and	CCONJ
gp-274	190	28	loyalty	loyalty	NOUN
gp-274	190	29	to	to	ADP
gp-274	190	30	the	the	DET
gp-274	190	31	brand	brand	NOUN
gp-274	190	32	.	.	PUNCT
gp-274	191	1	in	in	ADP
gp-274	191	2	the	the	DET
gp-274	191	3	bri	bri	NOUN
gp-274	191	4	context	context	NOUN
gp-274	191	5	,	,	PUNCT
gp-274	191	6	promotions	promotion	NOUN
gp-274	191	7	conducted	conduct	VERB
gp-274	191	8	consistently	consistently	ADV
gp-274	191	9	and	and	CCONJ
gp-274	191	10	targeted	target	VERB
gp-274	191	11	both	both	CCONJ
gp-274	191	12	through	through	ADP
gp-274	191	13	online	online	ADJ
gp-274	191	14	and	and	CCONJ
gp-274	191	15	offline	offline	ADJ
gp-274	191	16	media	medium	NOUN
gp-274	191	17	successfully	successfully	ADV
gp-274	191	18	increase	increase	VERB
gp-274	191	19	brand	brand	NOUN
gp-274	191	20	awareness	awareness	NOUN
gp-274	191	21	and	and	CCONJ
gp-274	191	22	positive	positive	ADJ
gp-274	191	23	perceptions	perception	NOUN
gp-274	191	24	of	of	ADP
gp-274	191	25	the	the	DET
gp-274	191	26	bank	bank	NOUN
gp-274	191	27	,	,	PUNCT
gp-274	191	28	which	which	PRON
gp-274	191	29	ultimately	ultimately	ADV
gp-274	191	30	increases	increase	VERB
gp-274	191	31	overall	overall	ADJ
gp-274	191	32	customer	customer	NOUN
gp-274	191	33	loyalty	loyalty	NOUN
gp-274	191	34	.	.	PUNCT
gp-274	192	1	american	american	ADJ
gp-274	192	2	journal	journal	PROPN
gp-274	192	3	of	of	ADP
gp-274	192	4	economic	economic	ADJ
gp-274	192	5	and	and	CCONJ
gp-274	192	6	management	management	NOUN
gp-274	192	7	business	business	NOUN
gp-274	192	8	vol	vol	NOUN
gp-274	192	9	.	.	PROPN
gp-274	193	1	4	4	NUM
gp-274	193	2	no	no	NOUN
gp-274	193	3	.	.	NOUN
gp-274	194	1	8	8	NUM
gp-274	194	2	august	august	NOUN
gp-274	194	3	2025	2025	NUM
gp-274	194	4	1144	1144	NUM
gp-274	194	5	conclusion	conclusion	NOUN
gp-274	194	6	based	base	VERB
gp-274	194	7	on	on	ADP
gp-274	194	8	the	the	DET
gp-274	194	9	data	datum	NOUN
gp-274	194	10	analysis	analysis	NOUN
gp-274	194	11	results	result	NOUN
gp-274	194	12	using	use	VERB
gp-274	194	13	multiple	multiple	ADJ
gp-274	194	14	linear	linear	ADJ
gp-274	194	15	regression	regression	NOUN
gp-274	194	16	in	in	ADP
gp-274	194	17	this	this	DET
gp-274	194	18	research	research	NOUN
gp-274	194	19	,	,	PUNCT
gp-274	194	20	it	it	PRON
gp-274	194	21	can	can	AUX
gp-274	194	22	be	be	AUX
gp-274	194	23	concluded	conclude	VERB
gp-274	194	24	that	that	SCONJ
gp-274	194	25	there	there	PRON
gp-274	194	26	is	be	VERB
gp-274	194	27	a	a	DET
gp-274	194	28	significant	significant	ADJ
gp-274	194	29	influence	influence	NOUN
gp-274	194	30	between	between	ADP
gp-274	194	31	several	several	ADJ
gp-274	194	32	marketing	marketing	NOUN
gp-274	194	33	strategy	strategy	NOUN
gp-274	194	34	variables	variable	NOUN
gp-274	194	35	(	(	PUNCT
gp-274	194	36	4p	4p	NOUN
gp-274	194	37	)	)	PUNCT
gp-274	194	38	on	on	ADP
gp-274	194	39	customer	customer	NOUN
gp-274	194	40	loyalty	loyalty	NOUN
gp-274	194	41	at	at	ADP
gp-274	194	42	pt	pt	PROPN
gp-274	194	43	bank	bank	PROPN
gp-274	194	44	rakyat	rakyat	PROPN
gp-274	194	45	indonesia	indonesia	PROPN
gp-274	194	46	(	(	PUNCT
gp-274	194	47	persero	persero	PROPN
gp-274	194	48	)	)	PUNCT
gp-274	194	49	,	,	PUNCT
gp-274	194	50	tbk	tbk	PROPN
gp-274	194	51	medan	medan	PROPN
gp-274	194	52	putri	putri	PROPN
gp-274	194	53	hijau	hijau	PROPN
gp-274	194	54	branch	branch	PROPN
gp-274	194	55	.	.	PUNCT
gp-274	195	1	specifically	specifically	ADV
gp-274	195	2	,	,	PUNCT
gp-274	195	3	the	the	DET
gp-274	195	4	product	product	NOUN
gp-274	195	5	variable	variable	NOUN
gp-274	195	6	significantly	significantly	ADV
gp-274	195	7	affects	affect	VERB
gp-274	195	8	customer	customer	NOUN
gp-274	195	9	loyalty	loyalty	NOUN
gp-274	195	10	,	,	PUNCT
gp-274	195	11	with	with	ADP
gp-274	195	12	a	a	DET
gp-274	195	13	significance	significance	NOUN
gp-274	195	14	value	value	NOUN
gp-274	195	15	of	of	ADP
gp-274	195	16	0.002	0.002	NUM
gp-274	195	17	and	and	CCONJ
gp-274	195	18	a	a	DET
gp-274	195	19	regression	regression	NOUN
gp-274	195	20	coefficient	coefficient	NOUN
gp-274	195	21	of	of	ADP
gp-274	195	22	0.275	0.275	NUM
gp-274	195	23	,	,	PUNCT
gp-274	195	24	indicating	indicate	VERB
gp-274	195	25	that	that	SCONJ
gp-274	195	26	the	the	PRON
gp-274	195	27	better	well	ADJ
gp-274	195	28	the	the	DET
gp-274	195	29	customer	customer	NOUN
gp-274	195	30	perception	perception	NOUN
gp-274	195	31	of	of	ADP
gp-274	195	32	bri	bri	NOUN
gp-274	195	33	’s	’s	PART
gp-274	195	34	product	product	NOUN
gp-274	195	35	quality	quality	NOUN
gp-274	195	36	and	and	CCONJ
gp-274	195	37	relevance	relevance	NOUN
gp-274	195	38	,	,	PUNCT
gp-274	195	39	the	the	PRON
gp-274	195	40	higher	high	ADJ
gp-274	195	41	the	the	DET
gp-274	195	42	loyalty	loyalty	NOUN
gp-274	195	43	shown	show	VERB
gp-274	195	44	.	.	PUNCT
gp-274	196	1	the	the	DET
gp-274	196	2	place	place	NOUN
gp-274	196	3	variable	variable	NOUN
gp-274	196	4	also	also	ADV
gp-274	196	5	has	have	VERB
gp-274	196	6	a	a	DET
gp-274	196	7	significant	significant	ADJ
gp-274	196	8	influence	influence	NOUN
gp-274	196	9	,	,	PUNCT
gp-274	196	10	with	with	ADP
gp-274	196	11	a	a	DET
gp-274	196	12	significance	significance	NOUN
gp-274	196	13	value	value	NOUN
gp-274	196	14	of	of	ADP
gp-274	196	15	0.015	0.015	NUM
gp-274	196	16	and	and	CCONJ
gp-274	196	17	a	a	DET
gp-274	196	18	regression	regression	NOUN
gp-274	196	19	coefficient	coefficient	NOUN
gp-274	196	20	of	of	ADP
gp-274	196	21	0.301	0.301	NUM
gp-274	196	22	,	,	PUNCT
gp-274	196	23	affirming	affirm	VERB
gp-274	196	24	that	that	SCONJ
gp-274	196	25	ease	ease	NOUN
gp-274	196	26	of	of	ADP
gp-274	196	27	access	access	NOUN
gp-274	196	28	to	to	ADP
gp-274	196	29	bri	bri	PROPN
gp-274	196	30	services	service	NOUN
gp-274	196	31	,	,	PUNCT
gp-274	196	32	both	both	PRON
gp-274	196	33	physically	physically	ADV
gp-274	196	34	and	and	CCONJ
gp-274	196	35	digitally	digitally	ADV
gp-274	196	36	,	,	PUNCT
gp-274	196	37	encourages	encourage	VERB
gp-274	196	38	customer	customer	NOUN
gp-274	196	39	loyalty	loyalty	NOUN
gp-274	196	40	.	.	PUNCT
gp-274	197	1	the	the	DET
gp-274	197	2	promotion	promotion	NOUN
gp-274	197	3	variable	variable	NOUN
gp-274	197	4	significantly	significantly	ADV
gp-274	197	5	influences	influence	VERB
gp-274	197	6	loyalty	loyalty	NOUN
gp-274	197	7	,	,	PUNCT
gp-274	197	8	with	with	ADP
gp-274	197	9	a	a	DET
gp-274	197	10	significance	significance	NOUN
gp-274	197	11	value	value	NOUN
gp-274	197	12	of	of	ADP
gp-274	197	13	0.049	0.049	NUM
gp-274	197	14	and	and	CCONJ
gp-274	197	15	a	a	DET
gp-274	197	16	regression	regression	NOUN
gp-274	197	17	coefficient	coefficient	NOUN
gp-274	197	18	of	of	ADP
gp-274	197	19	0.231	0.231	NUM
gp-274	197	20	,	,	PUNCT
gp-274	197	21	demonstrating	demonstrate	VERB
gp-274	197	22	that	that	PRON
gp-274	197	23	bri	bri	NOUN
gp-274	197	24	’s	’s	PART
gp-274	197	25	promotional	promotional	ADJ
gp-274	197	26	strategies	strategy	NOUN
gp-274	197	27	can	can	AUX
gp-274	197	28	attract	attract	VERB
gp-274	197	29	attention	attention	NOUN
gp-274	197	30	and	and	CCONJ
gp-274	197	31	build	build	VERB
gp-274	197	32	emotional	emotional	ADJ
gp-274	197	33	attachment	attachment	NOUN
gp-274	197	34	that	that	PRON
gp-274	197	35	positively	positively	ADV
gp-274	197	36	impacts	impact	VERB
gp-274	197	37	loyalty	loyalty	NOUN
gp-274	197	38	.	.	PUNCT
gp-274	198	1	conversely	conversely	ADV
gp-274	198	2	,	,	PUNCT
gp-274	198	3	the	the	DET
gp-274	198	4	price	price	NOUN
gp-274	198	5	variable	variable	NOUN
gp-274	198	6	does	do	AUX
gp-274	198	7	not	not	PART
gp-274	198	8	significantly	significantly	ADV
gp-274	198	9	affect	affect	VERB
gp-274	198	10	customer	customer	NOUN
gp-274	198	11	loyalty	loyalty	NOUN
gp-274	198	12	,	,	PUNCT
gp-274	198	13	with	with	ADP
gp-274	198	14	a	a	DET
gp-274	198	15	significance	significance	NOUN
gp-274	198	16	value	value	NOUN
gp-274	198	17	of	of	ADP
gp-274	198	18	0.774	0.774	NUM
gp-274	198	19	,	,	PUNCT
gp-274	198	20	although	although	SCONJ
gp-274	198	21	its	its	PRON
gp-274	198	22	regression	regression	NOUN
gp-274	198	23	coefficient	coefficient	NOUN
gp-274	198	24	is	be	AUX
gp-274	198	25	positive	positive	ADJ
gp-274	198	26	(	(	PUNCT
gp-274	198	27	0.334	0.334	NUM
gp-274	198	28	)	)	PUNCT
gp-274	198	29	,	,	PUNCT
gp-274	198	30	indicating	indicate	VERB
gp-274	198	31	that	that	SCONJ
gp-274	198	32	price	price	NOUN
gp-274	198	33	is	be	AUX
gp-274	198	34	not	not	PART
gp-274	198	35	the	the	DET
gp-274	198	36	main	main	ADJ
gp-274	198	37	determining	determine	VERB
gp-274	198	38	factor	factor	NOUN
gp-274	198	39	for	for	ADP
gp-274	198	40	loyalty	loyalty	NOUN
gp-274	198	41	in	in	ADP
gp-274	198	42	the	the	DET
gp-274	198	43	bri	bri	PROPN
gp-274	198	44	putri	putri	PROPN
gp-274	198	45	hijau	hijau	PROPN
gp-274	198	46	context	context	PROPN
gp-274	198	47	.	.	PUNCT
gp-274	199	1	the	the	DET
gp-274	199	2	coefficient	coefficient	NOUN
gp-274	199	3	of	of	ADP
gp-274	199	4	determination	determination	NOUN
gp-274	199	5	shows	show	VERB
gp-274	199	6	that	that	SCONJ
gp-274	199	7	56.4	56.4	NUM
gp-274	199	8	%	%	NOUN
gp-274	199	9	of	of	ADP
gp-274	199	10	the	the	DET
gp-274	199	11	variation	variation	NOUN
gp-274	199	12	in	in	ADP
gp-274	199	13	customer	customer	NOUN
gp-274	199	14	loyalty	loyalty	NOUN
gp-274	199	15	can	can	AUX
gp-274	199	16	be	be	AUX
gp-274	199	17	explained	explain	VERB
gp-274	199	18	by	by	ADP
gp-274	199	19	the	the	DET
gp-274	199	20	four	four	NUM
gp-274	199	21	marketing	marketing	NOUN
gp-274	199	22	mix	mix	NOUN
gp-274	199	23	variables	variable	NOUN
gp-274	199	24	.	.	PUNCT
gp-274	200	1	these	these	DET
gp-274	200	2	findings	finding	NOUN
gp-274	200	3	suggest	suggest	VERB
gp-274	200	4	that	that	SCONJ
gp-274	200	5	bri	bri	NOUN
gp-274	200	6	should	should	AUX
gp-274	200	7	focus	focus	VERB
gp-274	200	8	on	on	ADP
gp-274	200	9	product	product	NOUN
gp-274	200	10	development	development	NOUN
gp-274	200	11	,	,	PUNCT
gp-274	200	12	service	service	NOUN
gp-274	200	13	accessibility	accessibility	NOUN
gp-274	200	14	improvement	improvement	NOUN
gp-274	200	15	,	,	PUNCT
gp-274	200	16	and	and	CCONJ
gp-274	200	17	effective	effective	ADJ
gp-274	200	18	promotional	promotional	ADJ
gp-274	200	19	strategies	strategy	NOUN
gp-274	200	20	to	to	PART
gp-274	200	21	enhance	enhance	VERB
gp-274	200	22	customer	customer	NOUN
gp-274	200	23	loyalty	loyalty	NOUN
gp-274	200	24	.	.	PUNCT
gp-274	201	1	for	for	ADP
gp-274	201	2	future	future	ADJ
gp-274	201	3	research	research	NOUN
gp-274	201	4	,	,	PUNCT
gp-274	201	5	it	it	PRON
gp-274	201	6	is	be	AUX
gp-274	201	7	recommended	recommend	VERB
gp-274	201	8	to	to	PART
gp-274	201	9	expand	expand	VERB
gp-274	201	10	the	the	DET
gp-274	201	11	scope	scope	NOUN
gp-274	201	12	of	of	ADP
gp-274	201	13	respondents	respondent	NOUN
gp-274	201	14	,	,	PUNCT
gp-274	201	15	use	use	VERB
gp-274	201	16	mixed	mixed	ADJ
gp-274	201	17	methods	method	NOUN
gp-274	201	18	approaches	approach	NOUN
gp-274	201	19	,	,	PUNCT
gp-274	201	20	consider	consider	VERB
gp-274	201	21	variables	variable	NOUN
gp-274	201	22	outside	outside	ADP
gp-274	201	23	the	the	DET
gp-274	201	24	4p	4p	NOUN
gp-274	201	25	framework	framework	NOUN
gp-274	201	26	,	,	PUNCT
gp-274	201	27	and	and	CCONJ
gp-274	201	28	conduct	conduct	VERB
gp-274	201	29	customer	customer	NOUN
gp-274	201	30	segmentation	segmentation	NOUN
gp-274	201	31	analysis	analysis	NOUN
gp-274	201	32	to	to	PART
gp-274	201	33	provide	provide	VERB
gp-274	201	34	more	more	ADV
gp-274	201	35	comprehensive	comprehensive	ADJ
gp-274	201	36	insights	insight	NOUN
gp-274	201	37	into	into	ADP
gp-274	201	38	customer	customer	NOUN
gp-274	201	39	loyalty	loyalty	NOUN
gp-274	201	40	behavior	behavior	NOUN
gp-274	201	41	in	in	ADP
gp-274	201	42	the	the	DET
gp-274	201	43	banking	banking	NOUN
gp-274	201	44	industry	industry	NOUN
gp-274	201	45	.	.	PUNCT
gp-274	202	1	customer	customer	NOUN
gp-274	202	2	segmentation	segmentation	NOUN
gp-274	202	3	based	base	VERB
gp-274	202	4	on	on	ADP
gp-274	202	5	age	age	NOUN
gp-274	202	6	,	,	PUNCT
gp-274	202	7	job	job	NOUN
gp-274	202	8	type	type	NOUN
gp-274	202	9	,	,	PUNCT
gp-274	202	10	or	or	CCONJ
gp-274	202	11	product	product	NOUN
gp-274	202	12	types	type	NOUN
gp-274	202	13	used	use	VERB
gp-274	202	14	will	will	AUX
gp-274	202	15	help	help	VERB
gp-274	202	16	understand	understand	VERB
gp-274	202	17	loyalty	loyalty	NOUN
gp-274	202	18	in	in	ADP
gp-274	202	19	more	more	ADJ
gp-274	202	20	detail	detail	NOUN
gp-274	202	21	and	and	CCONJ
gp-274	202	22	provide	provide	VERB
gp-274	202	23	more	more	ADJ
gp-274	202	24	targeted	target	VERB
gp-274	202	25	recommendations	recommendation	NOUN
gp-274	202	26	for	for	ADP
gp-274	202	27	bank	bank	NOUN
gp-274	202	28	marketing	marketing	NOUN
gp-274	202	29	strategies	strategy	NOUN
gp-274	202	30	.	.	PUNCT
gp-274	203	1	references	reference	NOUN
gp-274	203	2	adeliya	adeliya	PROPN
gp-274	203	3	samosir	samosir	NOUN
gp-274	203	4	,	,	PUNCT
gp-274	203	5	c.	c.	PROPN
gp-274	203	6	(	(	PUNCT
gp-274	203	7	2025	2025	NUM
gp-274	203	8	)	)	PUNCT
gp-274	203	9	.	.	PUNCT
gp-274	204	1	strategi	strategi	PROPN
gp-274	204	2	customer	customer	PROPN
gp-274	204	3	relationship	relationship	NOUN
gp-274	204	4	management	management	PROPN
gp-274	204	5	untuk	untuk	PROPN
gp-274	204	6	meningkatkan	meningkatkan	PROPN
gp-274	204	7	retensi	retensi	PROPN
gp-274	204	8	pelanggan	pelanggan	PROPN
gp-274	204	9	di	di	PROPN
gp-274	204	10	era	era	PROPN
gp-274	204	11	digital	digital	ADJ
gp-274	204	12	.	.	PUNCT
gp-274	205	1	repeater	repeater	NOUN
gp-274	205	2	:	:	PUNCT
gp-274	205	3	publikasi	publikasi	NOUN
gp-274	205	4	teknik	teknik	NOUN
gp-274	205	5	informatika	informatika	PROPN
gp-274	205	6	dan	dan	PROPN
gp-274	205	7	jaringan	jaringan	PROPN
gp-274	205	8	,	,	PUNCT
gp-274	205	9	3(1	3(1	NUM
gp-274	205	10	)	)	PUNCT
gp-274	205	11	,	,	PUNCT
gp-274	205	12	160–173	160–173	NUM
gp-274	205	13	.	.	PUNCT
gp-274	206	1	https://doi.org/10.62951/repeater.v3i1.369	https://doi.org/10.62951/repeater.v3i1.369	PROPN
gp-274	207	1	de	de	PROPN
gp-274	207	2	medeiros	medeiros	PROPN
gp-274	207	3	,	,	PUNCT
gp-274	207	4	e.	e.	PROPN
gp-274	207	5	r.	r.	PROPN
gp-274	207	6	,	,	PUNCT
gp-274	207	7	e	e	PROPN
gp-274	207	8	silva	silva	PROPN
gp-274	207	9	,	,	PUNCT
gp-274	207	10	s.	s.	PROPN
gp-274	207	11	y.	y.	PROPN
gp-274	207	12	b.	b.	PROPN
gp-274	207	13	,	,	PUNCT
gp-274	207	14	ataide	ataide	ADV
gp-274	207	15	,	,	PUNCT
gp-274	207	16	c.	c.	PROPN
gp-274	207	17	a.	a.	PROPN
gp-274	207	18	v.	v.	PROPN
gp-274	207	19	,	,	PUNCT
gp-274	207	20	pinto	pinto	NOUN
gp-274	207	21	,	,	PUNCT
gp-274	207	22	e.	e.	PROPN
gp-274	207	23	s.	s.	PROPN
gp-274	207	24	g.	g.	PROPN
gp-274	207	25	,	,	PUNCT
gp-274	207	26	da	da	PROPN
gp-274	207	27	silva	silva	PROPN
gp-274	207	28	,	,	PUNCT
gp-274	207	29	m.	m.	PROPN
gp-274	207	30	l.	l.	PROPN
gp-274	207	31	c.	c.	PROPN
gp-274	207	32	,	,	PUNCT
gp-274	207	33	&	&	CCONJ
gp-274	207	34	villa	villa	PROPN
gp-274	207	35	,	,	PUNCT
gp-274	207	36	t.	t.	PROPN
gp-274	207	37	c.	c.	PROPN
gp-274	207	38	s.	s.	PROPN
gp-274	207	39	(	(	PUNCT
gp-274	207	40	2017	2017	NUM
gp-274	207	41	)	)	PUNCT
gp-274	207	42	.	.	PUNCT
gp-274	208	1	clinical	clinical	ADJ
gp-274	208	2	information	information	NOUN
gp-274	208	3	systems	system	NOUN
gp-274	208	4	for	for	ADP
gp-274	208	5	the	the	DET
gp-274	208	6	management	management	NOUN
gp-274	208	7	of	of	ADP
gp-274	208	8	tuberculosis	tuberculosis	NOUN
gp-274	208	9	in	in	ADP
gp-274	208	10	primary	primary	ADJ
gp-274	208	11	health	health	NOUN
gp-274	208	12	care	care	NOUN
gp-274	208	13	.	.	PUNCT
gp-274	209	1	revista	revista	ADJ
gp-274	209	2	latino	latino	PROPN
gp-274	209	3	-	-	PUNCT
gp-274	209	4	americana	americana	PROPN
gp-274	209	5	de	de	PROPN
gp-274	209	6	enfermagem	enfermagem	NOUN
gp-274	209	7	,	,	PUNCT
gp-274	209	8	25	25	NUM
gp-274	209	9	.	.	PUNCT
gp-274	210	1	https://doi.org/10.1590/1518-8345.2238.2964	https://doi.org/10.1590/1518-8345.2238.2964	PROPN
gp-274	210	2	griffin	griffin	NOUN
gp-274	210	3	,	,	PUNCT
gp-274	210	4	j.	j.	PROPN
gp-274	210	5	(	(	PUNCT
gp-274	210	6	2014	2014	NUM
gp-274	210	7	)	)	PUNCT
gp-274	210	8	.	.	PUNCT
gp-274	211	1	customer	customer	NOUN
gp-274	211	2	loyalty	loyalty	NOUN
gp-274	211	3	:	:	PUNCT
gp-274	211	4	menumbuhkan	menumbuhkan	PROPN
gp-274	211	5	dan	dan	PROPN
gp-274	211	6	mempertahankan	mempertahankan	PROPN
gp-274	211	7	kesetiaan	kesetiaan	PROPN
gp-274	211	8	pelanggan	pelanggan	PROPN
gp-274	211	9	(	(	PUNCT
gp-274	211	10	vol	vol	NOUN
gp-274	211	11	.	.	PROPN
gp-274	211	12	53	53	NUM
gp-274	211	13	,	,	PUNCT
gp-274	211	14	issue	issue	NOUN
gp-274	211	15	9	9	NUM
gp-274	211	16	)	)	PUNCT
gp-274	211	17	.	.	PUNCT
gp-274	212	1	erlangga	erlangga	PROPN
gp-274	212	2	.	.	PUNCT
gp-274	213	1	grönroos	grönroos	PROPN
gp-274	213	2	,	,	PUNCT
gp-274	213	3	c.	c.	PROPN
gp-274	213	4	(	(	PUNCT
gp-274	213	5	2007	2007	NUM
gp-274	213	6	)	)	PUNCT
gp-274	213	7	.	.	PUNCT
gp-274	214	1	service	service	NOUN
gp-274	214	2	management	management	NOUN
gp-274	214	3	and	and	CCONJ
gp-274	214	4	marketing	marketing	NOUN
gp-274	214	5	:	:	PUNCT
gp-274	214	6	customer	customer	NOUN
gp-274	214	7	management	management	NOUN
gp-274	214	8	in	in	ADP
gp-274	214	9	service	service	NOUN
gp-274	214	10	competition	competition	NOUN
gp-274	214	11	(	(	PUNCT
gp-274	214	12	3rd	3rd	ADJ
gp-274	214	13	ed	ed	NOUN
gp-274	214	14	.	.	PUNCT
gp-274	214	15	)	)	PUNCT
gp-274	214	16	.	.	PUNCT
gp-274	215	1	john	john	PROPN
gp-274	215	2	wiley	wiley	PROPN
gp-274	215	3	&	&	CCONJ
gp-274	215	4	sons	son	NOUN
gp-274	215	5	.	.	PUNCT
gp-274	216	1	gunawan	gunawan	PROPN
gp-274	216	2	,	,	PUNCT
gp-274	216	3	i.	i.	PROPN
gp-274	216	4	(	(	PUNCT
gp-274	216	5	2022	2022	NUM
gp-274	216	6	)	)	PUNCT
gp-274	216	7	.	.	PUNCT
gp-274	217	1	customer	customer	NOUN
gp-274	217	2	loyalty	loyalty	NOUN
gp-274	217	3	:	:	PUNCT
gp-274	217	4	the	the	DET
gp-274	217	5	effect	effect	NOUN
gp-274	217	6	of	of	ADP
gp-274	217	7	customer	customer	NOUN
gp-274	217	8	satisfaction	satisfaction	NOUN
gp-274	217	9	,	,	PUNCT
gp-274	217	10	experiential	experiential	ADJ
gp-274	217	11	marketing	marketing	NOUN
gp-274	217	12	and	and	CCONJ
gp-274	217	13	product	product	NOUN
gp-274	217	14	quality	quality	NOUN
gp-274	217	15	.	.	PUNCT
gp-274	218	1	kinerja	kinerja	NOUN
gp-274	218	2	:	:	PUNCT
gp-274	218	3	jurnal	jurnal	ADJ
gp-274	218	4	manajemen	manajeman	NOUN
gp-274	218	5	organisasi	organisasi	PROPN
gp-274	218	6	dan	dan	PROPN
gp-274	218	7	industri	industri	PROPN
gp-274	218	8	,	,	PUNCT
gp-274	218	9	1(1	1(1	NUM
gp-274	218	10	)	)	PUNCT
gp-274	218	11	,	,	PUNCT
gp-274	218	12	35–42	35–42	NUM
gp-274	218	13	.	.	PUNCT
gp-274	219	1	https://doi.org/10.62951/repeater.v3i1.369	https://doi.org/10.62951/repeater.v3i1.369	PROPN
gp-274	219	2	https://doi.org/10.1590/1518-8345.2238.2964	https://doi.org/10.1590/1518-8345.2238.2964	PROPN
gp-274	219	3	american	american	ADJ
gp-274	219	4	journal	journal	NOUN
gp-274	219	5	of	of	ADP
gp-274	219	6	economic	economic	ADJ
gp-274	219	7	and	and	CCONJ
gp-274	219	8	management	management	NOUN
gp-274	219	9	business	business	NOUN
gp-274	219	10	vol	vol	NOUN
gp-274	219	11	.	.	PROPN
gp-274	220	1	4	4	NUM
gp-274	220	2	no	no	NOUN
gp-274	220	3	.	.	NOUN
gp-274	221	1	8	8	NUM
gp-274	221	2	august	august	PROPN
gp-274	221	3	2025	2025	NUM
gp-274	221	4	1145	1145	NUM
gp-274	221	5	irfansius	irfansius	ADJ
gp-274	221	6	,	,	PUNCT
gp-274	221	7	k.	k.	PROPN
gp-274	221	8	,	,	PUNCT
gp-274	221	9	&	&	CCONJ
gp-274	221	10	firdausy	firdausy	ADJ
gp-274	221	11	,	,	PUNCT
gp-274	221	12	c.	c.	PROPN
gp-274	221	13	m.	m.	NOUN
gp-274	221	14	(	(	PUNCT
gp-274	221	15	2021	2021	NUM
gp-274	221	16	)	)	PUNCT
gp-274	221	17	.	.	PUNCT
gp-274	222	1	pengaruh	pengaruh	NOUN
gp-274	222	2	brand	brand	NOUN
gp-274	222	3	image	image	NOUN
gp-274	222	4	,	,	PUNCT
gp-274	222	5	service	service	NOUN
gp-274	222	6	quality	quality	NOUN
gp-274	222	7	,	,	PUNCT
gp-274	222	8	dan	dan	PROPN
gp-274	222	9	customer	customer	PROPN
gp-274	222	10	satisfaction	satisfaction	PROPN
gp-274	222	11	terhadap	terhadap	PROPN
gp-274	222	12	customer	customer	PROPN
gp-274	222	13	loyalty	loyalty	NOUN
gp-274	222	14	sicepat	sicepat	PROPN
gp-274	222	15	di	di	X
gp-274	222	16	jabodetabek	jabodetabek	PROPN
gp-274	222	17	.	.	PUNCT
gp-274	223	1	jurnal	jurnal	ADJ
gp-274	223	2	manajerial	manajerial	PROPN
gp-274	223	3	dan	dan	PROPN
gp-274	223	4	kewirausahaan	kewirausahaan	PROPN
gp-274	223	5	,	,	PUNCT
gp-274	223	6	3(4	3(4	NUM
gp-274	223	7	)	)	PUNCT
gp-274	223	8	,	,	PUNCT
gp-274	223	9	1076–1086	1076–1086	NUM
gp-274	223	10	.	.	PUNCT
gp-274	224	1	konečnik	konečnik	PROPN
gp-274	224	2	ruzzier	ruzzier	PROPN
gp-274	224	3	,	,	PUNCT
gp-274	224	4	m.	m.	NOUN
gp-274	224	5	,	,	PUNCT
gp-274	224	6	ruzzier	ruzzier	NOUN
gp-274	224	7	,	,	PUNCT
gp-274	224	8	m.	m.	NOUN
gp-274	224	9	,	,	PUNCT
gp-274	224	10	&	&	CCONJ
gp-274	224	11	hisrich	hisrich	PROPN
gp-274	224	12	,	,	PUNCT
gp-274	224	13	r.	r.	PROPN
gp-274	224	14	d.	d.	PROPN
gp-274	224	15	(	(	PUNCT
gp-274	224	16	2014	2014	NUM
gp-274	224	17	)	)	PUNCT
gp-274	224	18	.	.	PUNCT
gp-274	225	1	value	value	NOUN
gp-274	225	2	,	,	PUNCT
gp-274	225	3	satisfaction	satisfaction	NOUN
gp-274	225	4	and	and	CCONJ
gp-274	225	5	customer	customer	NOUN
gp-274	225	6	loyalty	loyalty	NOUN
gp-274	225	7	.	.	PUNCT
gp-274	226	1	in	in	ADP
gp-274	226	2	marketing	marketing	NOUN
gp-274	226	3	for	for	ADP
gp-274	226	4	entrepreneurs	entrepreneur	NOUN
gp-274	226	5	and	and	CCONJ
gp-274	226	6	smes	sme	NOUN
gp-274	226	7	.	.	PUNCT
gp-274	227	1	edward	edward	PROPN
gp-274	227	2	elgar	elgar	PROPN
gp-274	227	3	publishing	publishing	PROPN
gp-274	227	4	.	.	PUNCT
gp-274	228	1	https://doi.org/10.4337/9781781955970.00008	https://doi.org/10.4337/9781781955970.00008	PROPN
gp-274	228	2	kotler	kotler	PROPN
gp-274	228	3	,	,	PUNCT
gp-274	228	4	p.	p.	PROPN
gp-274	228	5	,	,	PUNCT
gp-274	228	6	&	&	CCONJ
gp-274	228	7	keller	keller	PROPN
gp-274	228	8	,	,	PUNCT
gp-274	228	9	k.	k.	PROPN
gp-274	228	10	l.	l.	PROPN
gp-274	228	11	(	(	PUNCT
gp-274	228	12	2016	2016	NUM
gp-274	228	13	)	)	PUNCT
gp-274	228	14	.	.	PUNCT
gp-274	229	1	marketing	marketing	NOUN
gp-274	229	2	management	management	NOUN
gp-274	229	3	(	(	PUNCT
gp-274	229	4	15th	15th	ADJ
gp-274	229	5	ed	ed	NOUN
gp-274	229	6	.	.	PUNCT
gp-274	229	7	)	)	PUNCT
gp-274	229	8	.	.	PUNCT
gp-274	230	1	pearson	pearson	PROPN
gp-274	230	2	education	education	PROPN
gp-274	230	3	.	.	PUNCT
gp-274	231	1	magatef	magatef	PROPN
gp-274	231	2	,	,	PUNCT
gp-274	231	3	s.	s.	PROPN
gp-274	231	4	,	,	PUNCT
gp-274	231	5	al	al	PROPN
gp-274	231	6	-	-	ADJ
gp-274	231	7	okaily	okaily	ADV
gp-274	231	8	,	,	PUNCT
gp-274	231	9	m.	m.	NOUN
gp-274	231	10	,	,	PUNCT
gp-274	231	11	ashour	ashour	PROPN
gp-274	231	12	,	,	PUNCT
gp-274	231	13	l.	l.	PROPN
gp-274	231	14	,	,	PUNCT
gp-274	231	15	&	&	CCONJ
gp-274	231	16	abuhussein	abuhussein	ADJ
gp-274	231	17	,	,	PUNCT
gp-274	231	18	t.	t.	PROPN
gp-274	231	19	(	(	PUNCT
gp-274	231	20	2023	2023	NUM
gp-274	231	21	)	)	PUNCT
gp-274	231	22	.	.	PUNCT
gp-274	232	1	the	the	DET
gp-274	232	2	impact	impact	NOUN
gp-274	232	3	of	of	ADP
gp-274	232	4	electronic	electronic	ADJ
gp-274	232	5	customer	customer	NOUN
gp-274	232	6	relationship	relationship	NOUN
gp-274	232	7	management	management	NOUN
gp-274	232	8	strategies	strategy	NOUN
gp-274	232	9	on	on	ADP
gp-274	232	10	customer	customer	NOUN
gp-274	232	11	loyalty	loyalty	NOUN
gp-274	232	12	:	:	PUNCT
gp-274	232	13	a	a	DET
gp-274	232	14	mediated	mediate	VERB
gp-274	232	15	model	model	NOUN
gp-274	232	16	.	.	PUNCT
gp-274	233	1	journal	journal	PROPN
gp-274	233	2	of	of	ADP
gp-274	233	3	open	open	ADJ
gp-274	233	4	innovation	innovation	NOUN
gp-274	233	5	:	:	PUNCT
gp-274	233	6	technology	technology	NOUN
gp-274	233	7	,	,	PUNCT
gp-274	233	8	market	market	NOUN
gp-274	233	9	,	,	PUNCT
gp-274	233	10	and	and	CCONJ
gp-274	233	11	complexity	complexity	NOUN
gp-274	233	12	,	,	PUNCT
gp-274	233	13	9(4	9(4	NUM
gp-274	233	14	)	)	PUNCT
gp-274	233	15	.	.	PUNCT
gp-274	234	1	https://doi.org/10.1016/j.joitmc.2023.100149	https://doi.org/10.1016/j.joitmc.2023.100149	PROPN
gp-274	234	2	naini	naini	PROPN
gp-274	234	3	,	,	PUNCT
gp-274	234	4	n.	n.	PROPN
gp-274	234	5	f.	f.	PROPN
gp-274	234	6	,	,	PUNCT
gp-274	234	7	santoso	santoso	PROPN
gp-274	234	8	,	,	PUNCT
gp-274	234	9	s.	s.	PROPN
gp-274	234	10	,	,	PUNCT
gp-274	234	11	andriani	andriani	PROPN
gp-274	234	12	,	,	PUNCT
gp-274	234	13	t.	t.	PROPN
gp-274	234	14	s.	s.	PROPN
gp-274	234	15	,	,	PUNCT
gp-274	234	16	claudia	claudia	PROPN
gp-274	234	17	,	,	PUNCT
gp-274	234	18	u.	u.	PROPN
gp-274	234	19	g.	g.	PROPN
gp-274	234	20	,	,	PUNCT
gp-274	234	21	&	&	CCONJ
gp-274	234	22	nurfadillah	nurfadillah	PROPN
gp-274	234	23	,	,	PUNCT
gp-274	234	24	n.	n.	NOUN
gp-274	234	25	(	(	PUNCT
gp-274	234	26	2022	2022	NUM
gp-274	234	27	)	)	PUNCT
gp-274	234	28	.	.	PUNCT
gp-274	235	1	the	the	DET
gp-274	235	2	effect	effect	NOUN
gp-274	235	3	of	of	ADP
gp-274	235	4	product	product	NOUN
gp-274	235	5	quality	quality	NOUN
gp-274	235	6	,	,	PUNCT
gp-274	235	7	service	service	NOUN
gp-274	235	8	quality	quality	NOUN
gp-274	235	9	,	,	PUNCT
gp-274	235	10	customer	customer	NOUN
gp-274	235	11	satisfaction	satisfaction	NOUN
gp-274	235	12	on	on	ADP
gp-274	235	13	customer	customer	NOUN
gp-274	235	14	loyalty	loyalty	NOUN
gp-274	235	15	.	.	PUNCT
gp-274	236	1	journal	journal	NOUN
gp-274	236	2	of	of	ADP
gp-274	236	3	consumer	consumer	NOUN
gp-274	236	4	sciences	science	NOUN
gp-274	236	5	,	,	PUNCT
gp-274	236	6	7(1	7(1	NUM
gp-274	236	7	)	)	PUNCT
gp-274	236	8	,	,	PUNCT
gp-274	236	9	34–50	34–50	NUM
gp-274	236	10	.	.	PUNCT
gp-274	236	11	nur	nur	VERB
gp-274	236	12	rahmawati	rahmawati	NOUN
gp-274	236	13	,	,	PUNCT
gp-274	236	14	&	&	CCONJ
gp-274	236	15	irmayanti	irmayanti	PROPN
gp-274	236	16	hasan	hasan	PROPN
gp-274	236	17	.	.	PUNCT
gp-274	237	1	(	(	PUNCT
gp-274	237	2	2023	2023	NUM
gp-274	237	3	)	)	PUNCT
gp-274	237	4	.	.	PUNCT
gp-274	238	1	pengaruh	pengaruh	PROPN
gp-274	238	2	brand	brand	PROPN
gp-274	238	3	trust	trust	PROPN
gp-274	238	4	dan	dan	PROPN
gp-274	238	5	kualitas	kualitas	PROPN
gp-274	238	6	produk	produk	PROPN
gp-274	238	7	terhadap	terhadap	PROPN
gp-274	238	8	loyalitas	loyalitas	PROPN
gp-274	238	9	pelanggan	pelanggan	PROPN
gp-274	238	10	produk	produk	PROPN
gp-274	238	11	azarine	azarine	PROPN
gp-274	238	12	yang	yang	PROPN
gp-274	238	13	dimediasi	dimediasi	PROPN
gp-274	238	14	oleh	oleh	PROPN
gp-274	238	15	kepuasan	kepuasan	PROPN
gp-274	238	16	konsumen	konsumen	PROPN
gp-274	238	17	.	.	PUNCT
gp-274	239	1	syarikat	syarikat	PROPN
gp-274	239	2	:	:	PUNCT
gp-274	239	3	jurnal	jurnal	PROPN
gp-274	239	4	rumpun	rumpun	PROPN
gp-274	239	5	ekonomi	ekonomi	PROPN
gp-274	239	6	syariah	syariah	PROPN
gp-274	239	7	,	,	PUNCT
gp-274	239	8	6(1	6(1	NUM
gp-274	239	9	)	)	PUNCT
gp-274	239	10	,	,	PUNCT
gp-274	239	11	207–220	207–220	NUM
gp-274	239	12	.	.	PUNCT
gp-274	240	1	https://doi.org/10.25299/syarikat.2023.vol6(1).12922	https://doi.org/10.25299/syarikat.2023.vol6(1).12922	PROPN
gp-274	240	2	otoritas	otoritas	PROPN
gp-274	240	3	jasa	jasa	PROPN
gp-274	240	4	keuangan	keuangan	PROPN
gp-274	240	5	.	.	PUNCT
gp-274	241	1	(	(	PUNCT
gp-274	241	2	2025	2025	NUM
gp-274	241	3	)	)	PUNCT
gp-274	241	4	.	.	PUNCT
gp-274	242	1	perbankan	perbankan	PROPN
gp-274	242	2	indonesia	indonesia	PROPN
gp-274	242	3	:	:	PUNCT
gp-274	242	4	optimis	optimis	PROPN
gp-274	242	5	dengan	dengan	PROPN
gp-274	242	6	hati	hati	PROPN
gp-274	242	7	-	-	PROPN
gp-274	242	8	hati	hati	PROPN
gp-274	242	9	.	.	PROPN
gp-274	243	1	panjaitan	panjaitan	PROPN
gp-274	243	2	,	,	PUNCT
gp-274	243	3	d.	d.	PROPN
gp-274	243	4	,	,	PUNCT
gp-274	243	5	&	&	CCONJ
gp-274	243	6	setyorini	setyorini	PROPN
gp-274	243	7	,	,	PUNCT
gp-274	243	8	r.	r.	PROPN
gp-274	243	9	(	(	PUNCT
gp-274	243	10	2020	2020	NUM
gp-274	243	11	)	)	PUNCT
gp-274	243	12	.	.	PUNCT
gp-274	244	1	pengaruh	pengaruh	NOUN
gp-274	244	2	strategi	strategi	PROPN
gp-274	244	3	pemasaran	pemasaran	PROPN
gp-274	244	4	terhadap	terhadap	PROPN
gp-274	244	5	loyalitas	loyalitas	PROPN
gp-274	244	6	pelanggan	pelanggan	PROPN
gp-274	244	7	melalui	melalui	PROPN
gp-274	244	8	kepuasan	kepuasan	PROPN
gp-274	244	9	pelanggan	pelanggan	PROPN
gp-274	244	10	sebagai	sebagai	PROPN
gp-274	244	11	variabel	variabel	PROPN
gp-274	244	12	intervening	intervene	VERB
gp-274	244	13	.	.	PUNCT
gp-274	245	1	jurisma	jurisma	PROPN
gp-274	245	2	:	:	PUNCT
gp-274	245	3	jurnal	jurnal	ADJ
gp-274	245	4	riset	riset	PROPN
gp-274	245	5	bisnis	bisnis	PROPN
gp-274	245	6	&	&	CCONJ
gp-274	245	7	manajemen	manajeman	NOUN
gp-274	245	8	,	,	PUNCT
gp-274	245	9	10(1	10(1	NUM
gp-274	245	10	)	)	PUNCT
gp-274	245	11	,	,	PUNCT
gp-274	245	12	53–62	53–62	NUM
gp-274	245	13	.	.	PUNCT
gp-274	245	14	https://doi.org/10.34010/jurisma.v10i1.2772	https://doi.org/10.34010/jurisma.v10i1.2772	X
gp-274	245	15	permatasari	permatasari	PROPN
gp-274	245	16	,	,	PUNCT
gp-274	245	17	t.	t.	PROPN
gp-274	245	18	v.	v.	PROPN
gp-274	245	19	,	,	PUNCT
gp-274	245	20	&	&	CCONJ
gp-274	245	21	handoyo	handoyo	PROPN
gp-274	245	22	,	,	PUNCT
gp-274	245	23	s.	s.	PROPN
gp-274	245	24	e.	e.	PROPN
gp-274	245	25	(	(	PUNCT
gp-274	245	26	2023	2023	NUM
gp-274	245	27	)	)	PUNCT
gp-274	245	28	.	.	PUNCT
gp-274	246	1	pengaruh	pengaruh	NOUN
gp-274	246	2	kualitas	kualita	NOUN
gp-274	246	3	layanan	layanan	PROPN
gp-274	246	4	,	,	PUNCT
gp-274	246	5	kepercayaan	kepercayaan	PROPN
gp-274	246	6	,	,	PUNCT
gp-274	246	7	dan	dan	PROPN
gp-274	246	8	citra	citra	PROPN
gp-274	246	9	merek	merek	PROPN
gp-274	246	10	terhadap	terhadap	PROPN
gp-274	246	11	kepuasan	kepuasan	PROPN
gp-274	246	12	pelanggan	pelanggan	PROPN
gp-274	246	13	serta	serta	PROPN
gp-274	246	14	dampaknya	dampaknya	PROPN
gp-274	246	15	terhadap	terhadap	PROPN
gp-274	246	16	loyalitas	loyalitas	PROPN
gp-274	246	17	pelanggan	pelanggan	PROPN
gp-274	246	18	pt	pt	PROPN
gp-274	246	19	tiki	tiki	PROPN
gp-274	246	20	jalur	jalur	PROPN
gp-274	246	21	nugraha	nugraha	PROPN
gp-274	246	22	ekakurir	ekakurir	PROPN
gp-274	246	23	di	di	PROPN
gp-274	246	24	jakarta	jakarta	PROPN
gp-274	246	25	.	.	PUNCT
gp-274	247	1	jurnal	jurnal	ADJ
gp-274	247	2	manajemen	manajeman	NOUN
gp-274	247	3	bisnis	bisnis	PROPN
gp-274	247	4	dan	dan	PROPN
gp-274	247	5	kewirausahaan	kewirausahaan	PROPN
gp-274	247	6	,	,	PUNCT
gp-274	247	7	7(3	7(3	NUM
gp-274	247	8	)	)	PUNCT
gp-274	247	9	,	,	PUNCT
gp-274	247	10	582–595	582–595	NUM
gp-274	247	11	.	.	PUNCT
gp-274	248	1	setiyawan	setiyawan	PROPN
gp-274	248	2	,	,	PUNCT
gp-274	248	3	l.	l.	PROPN
gp-274	248	4	d.	d.	PROPN
gp-274	248	5	w.	w.	PROPN
gp-274	248	6	i.	i.	PROPN
gp-274	248	7	(	(	PUNCT
gp-274	248	8	2022	2022	NUM
gp-274	248	9	)	)	PUNCT
gp-274	248	10	.	.	PUNCT
gp-274	249	1	peran	peran	PROPN
gp-274	249	2	customer	customer	NOUN
gp-274	249	3	-	-	PUNCT
gp-274	249	4	based	base	VERB
gp-274	249	5	brand	brand	NOUN
gp-274	249	6	equity	equity	PROPN
gp-274	249	7	terhadap	terhadap	PROPN
gp-274	249	8	customer	customer	PROPN
gp-274	249	9	loyalty	loyalty	NOUN
gp-274	249	10	jaminan	jaminan	PROPN
gp-274	249	11	sosial	sosial	PROPN
gp-274	249	12	ketenagakerjaan	ketenagakerjaan	PROPN
gp-274	249	13	.	.	PUNCT
gp-274	250	1	sundström	sundström	ADV
gp-274	250	2	,	,	PUNCT
gp-274	250	3	m.	m.	NOUN
gp-274	250	4	,	,	PUNCT
gp-274	250	5	&	&	CCONJ
gp-274	250	6	hjelm	hjelm	ADJ
gp-274	250	7	-	-	PUNCT
gp-274	250	8	lidholm	lidholm	NOUN
gp-274	250	9	,	,	PUNCT
gp-274	250	10	s.	s.	PROPN
gp-274	250	11	(	(	PUNCT
gp-274	250	12	2020	2020	NUM
gp-274	250	13	)	)	PUNCT
gp-274	250	14	.	.	PUNCT
gp-274	251	1	re	re	VERB
gp-274	251	2	-	-	ADJ
gp-274	251	3	positioning	position	VERB
gp-274	251	4	customer	customer	NOUN
gp-274	251	5	loyalty	loyalty	NOUN
gp-274	251	6	in	in	ADP
gp-274	251	7	a	a	DET
gp-274	251	8	fast	fast	ADJ
gp-274	251	9	moving	move	VERB
gp-274	251	10	consumer	consumer	NOUN
gp-274	251	11	goods	good	NOUN
gp-274	251	12	market	market	NOUN
gp-274	251	13	.	.	PUNCT
gp-274	252	1	australasian	australasian	ADJ
gp-274	252	2	marketing	marketing	NOUN
gp-274	252	3	journal	journal	NOUN
gp-274	252	4	,	,	PUNCT
gp-274	252	5	28(1	28(1	NOUN
gp-274	252	6	)	)	PUNCT
gp-274	252	7	.	.	PUNCT
gp-274	253	1	https://doi.org/10.1016/j.ausmj.2019.09.004	https://doi.org/10.1016/j.ausmj.2019.09.004	PROPN
gp-274	253	2	wilson	wilson	PROPN
gp-274	253	3	,	,	PUNCT
gp-274	253	4	a.	a.	PROPN
gp-274	253	5	,	,	PUNCT
gp-274	253	6	zeithaml	zeithaml	PROPN
gp-274	253	7	,	,	PUNCT
gp-274	253	8	v.	v.	NOUN
gp-274	253	9	,	,	PUNCT
gp-274	253	10	bitner	bitner	NOUN
gp-274	253	11	,	,	PUNCT
gp-274	253	12	m.	m.	NOUN
gp-274	253	13	j.	j.	PROPN
gp-274	253	14	,	,	PUNCT
gp-274	253	15	&	&	CCONJ
gp-274	253	16	gremler	gremler	PROPN
gp-274	253	17	,	,	PUNCT
gp-274	253	18	d.	d.	PROPN
gp-274	253	19	(	(	PUNCT
gp-274	253	20	2020	2020	NUM
gp-274	253	21	)	)	PUNCT
gp-274	253	22	.	.	PUNCT
gp-274	254	1	ebk	ebk	PROPN
gp-274	254	2	:	:	PUNCT
gp-274	254	3	services	service	NOUN
gp-274	254	4	marketing	marketing	NOUN
gp-274	254	5	:	:	PUNCT
gp-274	254	6	integrating	integrate	VERB
gp-274	254	7	customer	customer	NOUN
gp-274	254	8	service	service	NOUN
gp-274	254	9	across	across	ADP
gp-274	254	10	the	the	DET
gp-274	254	11	firm	firm	NOUN
gp-274	254	12	(	(	PUNCT
gp-274	254	13	4th	4th	ADJ
gp-274	254	14	ed	ed	NOUN
gp-274	254	15	.	.	PUNCT
gp-274	254	16	)	)	PUNCT
gp-274	254	17	.	.	PUNCT
gp-274	255	1	mcgraw	mcgraw	PROPN
gp-274	255	2	-	-	PUNCT
gp-274	255	3	hill	hill	PROPN
gp-274	255	4	.	.	PUNCT
gp-274	256	1	xie	xie	PROPN
gp-274	256	2	,	,	PUNCT
gp-274	256	3	j.	j.	PROPN
gp-274	256	4	,	,	PUNCT
gp-274	256	5	&	&	CCONJ
gp-274	256	6	luo	luo	PROPN
gp-274	256	7	,	,	PUNCT
gp-274	256	8	w.	w.	PROPN
gp-274	256	9	(	(	PUNCT
gp-274	256	10	2022	2022	NUM
gp-274	256	11	)	)	PUNCT
gp-274	256	12	.	.	PUNCT
gp-274	257	1	general	general	ADJ
gp-274	257	2	surgery	surgery	NOUN
gp-274	257	3	clinical	clinical	ADJ
gp-274	257	4	information	information	NOUN
gp-274	257	5	management	management	NOUN
gp-274	257	6	system	system	NOUN
gp-274	257	7	based	base	VERB
gp-274	257	8	on	on	ADP
gp-274	257	9	intelligent	intelligent	ADJ
gp-274	257	10	data	datum	NOUN
gp-274	257	11	management	management	NOUN
gp-274	257	12	.	.	PUNCT
gp-274	258	1	computational	computational	ADJ
gp-274	258	2	intelligence	intelligence	NOUN
gp-274	258	3	and	and	CCONJ
gp-274	258	4	neuroscience	neuroscience	NOUN
gp-274	258	5	,	,	PUNCT
gp-274	258	6	2022	2022	NUM
gp-274	258	7	.	.	PUNCT
gp-274	259	1	https://doi.org/10.1155/2022/8601164	https://doi.org/10.1155/2022/8601164	NOUN
gp-274	259	2	copyright	copyright	NOUN
gp-274	259	3	holders	holder	NOUN
gp-274	259	4	:	:	PUNCT
gp-274	259	5	teuku	teuku	PRON
gp-274	259	6	umardy	umardy	VERB
gp-274	259	7	alpis	alpis	PROPN
gp-274	259	8	,	,	PUNCT
gp-274	259	9	ronny	ronny	VERB
gp-274	259	10	samsul	samsul	PROPN
gp-274	259	11	bahri	bahri	PROPN
gp-274	259	12	(	(	PUNCT
gp-274	259	13	2025	2025	NUM
gp-274	259	14	)	)	PUNCT
gp-274	259	15	first	first	ADJ
gp-274	259	16	publication	publication	NOUN
gp-274	259	17	right	right	NOUN
gp-274	259	18	:	:	PUNCT
gp-274	259	19	ajemb	ajemb	PROPN
gp-274	259	20	–	–	PUNCT
gp-274	259	21	american	american	ADJ
gp-274	259	22	journal	journal	PROPN
gp-274	259	23	of	of	ADP
gp-274	259	24	economic	economic	ADJ
gp-274	259	25	and	and	CCONJ
gp-274	259	26	management	management	NOUN
gp-274	259	27	business	business	NOUN
gp-274	259	28	https://doi.org/10.4337/9781781955970.00008	https://doi.org/10.4337/9781781955970.00008	NOUN
gp-274	259	29	https://doi.org/10.1016/j.joitmc.2023.100149	https://doi.org/10.1016/j.joitmc.2023.100149	PROPN
gp-274	259	30	https://doi.org/10.25299/syarikat.2023.vol6(1).12922	https://doi.org/10.25299/syarikat.2023.vol6(1).12922	PROPN
gp-274	259	31	https://doi.org/10.34010/jurisma.v10i1.2772	https://doi.org/10.34010/jurisma.v10i1.2772	NUM
gp-274	259	32	https://doi.org/10.1016/j.ausmj.2019.09.004	https://doi.org/10.1016/j.ausmj.2019.09.004	NOUN
gp-274	259	33	https://doi.org/10.1155/2022/8601164	https://doi.org/10.1155/2022/8601164	NOUN