id	sid	tid	token	lemma	pos
gp-295	1	1	american	american	PROPN
gp-295	1	2	journal	journal	PROPN
gp-295	1	3	of	of	ADP
gp-295	1	4	economic	economic	ADJ
gp-295	1	5	and	and	CCONJ
gp-295	1	6	management	management	NOUN
gp-295	1	7	business	business	NOUN
gp-295	1	8	vol	vol	NOUN
gp-295	1	9	.	.	PROPN
gp-295	2	1	4	4	NUM
gp-295	2	2	no	no	NOUN
gp-295	2	3	.	.	NOUN
gp-295	3	1	9	9	NUM
gp-295	3	2	september	september	PROPN
gp-295	3	3	2025	2025	NUM
gp-295	3	4	1489	1489	NUM
gp-295	3	5	the	the	DET
gp-295	3	6	influence	influence	NOUN
gp-295	3	7	of	of	ADP
gp-295	3	8	channel	channel	NOUN
gp-295	3	9	integration	integration	NOUN
gp-295	3	10	and	and	CCONJ
gp-295	3	11	logistics	logistic	NOUN
gp-295	3	12	service	service	NOUN
gp-295	3	13	quality	quality	NOUN
gp-295	3	14	on	on	ADP
gp-295	3	15	repurchase	repurchase	NOUN
gp-295	3	16	intention	intention	NOUN
gp-295	3	17	mediated	mediate	VERB
gp-295	3	18	by	by	ADP
gp-295	3	19	customer	customer	NOUN
gp-295	3	20	satisfaction	satisfaction	NOUN
gp-295	3	21	(	(	PUNCT
gp-295	3	22	study	study	NOUN
gp-295	3	23	at	at	ADP
gp-295	3	24	dhl	dhl	PROPN
gp-295	3	25	express	express	PROPN
gp-295	3	26	pekanbaru	pekanbaru	PROPN
gp-295	3	27	)	)	PUNCT
gp-295	3	28	afriyan	afriyan	ADJ
gp-295	3	29	athaariq	athaariq	PROPN
gp-295	3	30	*	*	PUNCT
gp-295	3	31	,	,	PUNCT
gp-295	3	32	maria	maria	PROPN
gp-295	3	33	apsari	apsari	PROPN
gp-295	3	34	sugiat	sugiat	VERB
gp-295	3	35	telkom	telkom	PROPN
gp-295	3	36	university	university	PROPN
gp-295	3	37	,	,	PUNCT
gp-295	3	38	indonesia	indonesia	PROPN
gp-295	3	39	email	email	NOUN
gp-295	3	40	:	:	PUNCT
gp-295	4	1	athaariqkamal@gmail.com	athaariqkamal@gmail.com	X
gp-295	5	1	abstract	abstract	ADJ
gp-295	5	2	digital	digital	ADJ
gp-295	5	3	transformation	transformation	NOUN
gp-295	5	4	in	in	ADP
gp-295	5	5	the	the	DET
gp-295	5	6	logistics	logistic	NOUN
gp-295	5	7	industry	industry	NOUN
gp-295	5	8	has	have	AUX
gp-295	5	9	prompted	prompt	VERB
gp-295	5	10	express	express	ADJ
gp-295	5	11	delivery	delivery	NOUN
gp-295	5	12	service	service	NOUN
gp-295	5	13	providers	provider	NOUN
gp-295	5	14	to	to	PART
gp-295	5	15	integrate	integrate	VERB
gp-295	5	16	physical	physical	ADJ
gp-295	5	17	and	and	CCONJ
gp-295	5	18	digital	digital	ADJ
gp-295	5	19	channels	channel	NOUN
gp-295	5	20	to	to	PART
gp-295	5	21	meet	meet	VERB
gp-295	5	22	increasingly	increasingly	ADV
gp-295	5	23	complex	complex	ADJ
gp-295	5	24	customer	customer	NOUN
gp-295	5	25	expectations	expectation	NOUN
gp-295	5	26	.	.	PUNCT
gp-295	6	1	this	this	DET
gp-295	6	2	study	study	NOUN
gp-295	6	3	aims	aim	VERB
gp-295	6	4	to	to	PART
gp-295	6	5	analyze	analyze	VERB
gp-295	6	6	the	the	DET
gp-295	6	7	influence	influence	NOUN
gp-295	6	8	of	of	ADP
gp-295	6	9	perceived	perceive	VERB
gp-295	6	10	channel	channel	NOUN
gp-295	6	11	integration	integration	NOUN
gp-295	6	12	quality	quality	NOUN
gp-295	6	13	and	and	CCONJ
gp-295	6	14	perceived	perceive	VERB
gp-295	6	15	logistics	logistic	NOUN
gp-295	6	16	service	service	NOUN
gp-295	6	17	quality	quality	NOUN
gp-295	6	18	on	on	ADP
gp-295	6	19	repurchase	repurchase	NOUN
gp-295	6	20	intention	intention	NOUN
gp-295	6	21	,	,	PUNCT
gp-295	6	22	mediated	mediate	VERB
gp-295	6	23	by	by	ADP
gp-295	6	24	transaction	transaction	NOUN
gp-295	6	25	-	-	PUNCT
gp-295	6	26	specific	specific	ADJ
gp-295	6	27	satisfaction	satisfaction	NOUN
gp-295	6	28	and	and	CCONJ
gp-295	6	29	cumulative	cumulative	ADJ
gp-295	6	30	satisfaction	satisfaction	NOUN
gp-295	6	31	.	.	PUNCT
gp-295	7	1	the	the	DET
gp-295	7	2	study	study	NOUN
gp-295	7	3	uses	use	VERB
gp-295	7	4	a	a	DET
gp-295	7	5	quantitative	quantitative	ADJ
gp-295	7	6	approach	approach	NOUN
gp-295	7	7	with	with	ADP
gp-295	7	8	partial	partial	ADJ
gp-295	7	9	least	least	ADJ
gp-295	7	10	squares	square	NOUN
gp-295	7	11	structural	structural	ADJ
gp-295	7	12	equation	equation	NOUN
gp-295	7	13	modeling	modeling	NOUN
gp-295	7	14	(	(	PUNCT
gp-295	7	15	pls	pls	INTJ
gp-295	7	16	-	-	PUNCT
gp-295	7	17	sem	sem	NOUN
gp-295	7	18	)	)	PUNCT
gp-295	7	19	,	,	PUNCT
gp-295	7	20	with	with	ADP
gp-295	7	21	data	datum	NOUN
gp-295	7	22	collected	collect	VERB
gp-295	7	23	from	from	ADP
gp-295	7	24	335	335	NUM
gp-295	7	25	dhl	dhl	NOUN
gp-295	7	26	express	express	ADJ
gp-295	7	27	pekanbaru	pekanbaru	NOUN
gp-295	7	28	customers	customer	NOUN
gp-295	7	29	through	through	ADP
gp-295	7	30	purposive	purposive	ADJ
gp-295	7	31	sampling	sampling	NOUN
gp-295	7	32	.	.	PUNCT
gp-295	8	1	the	the	DET
gp-295	8	2	results	result	NOUN
gp-295	8	3	show	show	VERB
gp-295	8	4	that	that	SCONJ
gp-295	8	5	both	both	PRON
gp-295	8	6	perceived	perceive	VERB
gp-295	8	7	channel	channel	NOUN
gp-295	8	8	integration	integration	NOUN
gp-295	8	9	quality	quality	NOUN
gp-295	8	10	and	and	CCONJ
gp-295	8	11	perceived	perceive	VERB
gp-295	8	12	logistics	logistic	NOUN
gp-295	8	13	service	service	NOUN
gp-295	8	14	quality	quality	NOUN
gp-295	8	15	have	have	VERB
gp-295	8	16	a	a	DET
gp-295	8	17	significant	significant	ADJ
gp-295	8	18	positive	positive	ADJ
gp-295	8	19	effect	effect	NOUN
gp-295	8	20	on	on	ADP
gp-295	8	21	both	both	DET
gp-295	8	22	forms	form	NOUN
gp-295	8	23	of	of	ADP
gp-295	8	24	customer	customer	NOUN
gp-295	8	25	satisfaction	satisfaction	NOUN
gp-295	8	26	,	,	PUNCT
gp-295	8	27	which	which	PRON
gp-295	8	28	,	,	PUNCT
gp-295	8	29	in	in	ADP
gp-295	8	30	turn	turn	NOUN
gp-295	8	31	,	,	PUNCT
gp-295	8	32	have	have	VERB
gp-295	8	33	a	a	DET
gp-295	8	34	significant	significant	ADJ
gp-295	8	35	effect	effect	NOUN
gp-295	8	36	on	on	ADP
gp-295	8	37	repurchase	repurchase	NOUN
gp-295	8	38	intentions	intention	NOUN
gp-295	8	39	.	.	PUNCT
gp-295	9	1	among	among	ADP
gp-295	9	2	the	the	DET
gp-295	9	3	mediating	mediating	NOUN
gp-295	9	4	variables	variable	NOUN
gp-295	9	5	,	,	PUNCT
gp-295	9	6	transaction	transaction	NOUN
gp-295	9	7	-	-	PUNCT
gp-295	9	8	specific	specific	ADJ
gp-295	9	9	satisfaction	satisfaction	NOUN
gp-295	9	10	emerged	emerge	VERB
gp-295	9	11	as	as	ADP
gp-295	9	12	the	the	DET
gp-295	9	13	most	most	ADV
gp-295	9	14	influential	influential	ADJ
gp-295	9	15	predictor	predictor	NOUN
gp-295	9	16	of	of	ADP
gp-295	9	17	repurchase	repurchase	NOUN
gp-295	9	18	behavior	behavior	NOUN
gp-295	9	19	.	.	PUNCT
gp-295	10	1	multi	multi	ADJ
gp-295	10	2	-	-	NOUN
gp-295	10	3	group	group	NOUN
gp-295	10	4	analysis	analysis	NOUN
gp-295	10	5	shows	show	VERB
gp-295	10	6	that	that	SCONJ
gp-295	10	7	service	service	NOUN
gp-295	10	8	types	type	NOUN
gp-295	10	9	do	do	AUX
gp-295	10	10	not	not	PART
gp-295	10	11	significantly	significantly	ADV
gp-295	10	12	moderate	moderate	VERB
gp-295	10	13	the	the	DET
gp-295	10	14	relationships	relationship	NOUN
gp-295	10	15	between	between	ADP
gp-295	10	16	constructs	construct	NOUN
gp-295	10	17	.	.	PUNCT
gp-295	11	1	these	these	DET
gp-295	11	2	findings	finding	NOUN
gp-295	11	3	emphasize	emphasize	VERB
gp-295	11	4	the	the	DET
gp-295	11	5	importance	importance	NOUN
gp-295	11	6	of	of	ADP
gp-295	11	7	channel	channel	NOUN
gp-295	11	8	integration	integration	NOUN
gp-295	11	9	optimization	optimization	NOUN
gp-295	11	10	strategies	strategy	NOUN
gp-295	11	11	and	and	CCONJ
gp-295	11	12	ensuring	ensure	VERB
gp-295	11	13	consistency	consistency	NOUN
gp-295	11	14	in	in	ADP
gp-295	11	15	the	the	DET
gp-295	11	16	service	service	NOUN
gp-295	11	17	experience	experience	NOUN
gp-295	11	18	to	to	PART
gp-295	11	19	build	build	VERB
gp-295	11	20	long	long	ADJ
gp-295	11	21	-	-	PUNCT
gp-295	11	22	term	term	NOUN
gp-295	11	23	customer	customer	NOUN
gp-295	11	24	loyalty	loyalty	NOUN
gp-295	11	25	in	in	ADP
gp-295	11	26	an	an	DET
gp-295	11	27	omnichannel	omnichannel	NOUN
gp-295	11	28	logistics	logistic	NOUN
gp-295	11	29	environment	environment	NOUN
gp-295	11	30	.	.	PUNCT
gp-295	12	1	keywords	keyword	NOUN
gp-295	12	2	:	:	PUNCT
gp-295	12	3	channel	channel	NOUN
gp-295	12	4	integration	integration	NOUN
gp-295	12	5	quality	quality	NOUN
gp-295	12	6	,	,	PUNCT
gp-295	12	7	logistics	logistic	NOUN
gp-295	12	8	service	service	NOUN
gp-295	12	9	quality	quality	NOUN
gp-295	12	10	,	,	PUNCT
gp-295	12	11	customer	customer	NOUN
gp-295	12	12	satisfaction	satisfaction	NOUN
gp-295	12	13	,	,	PUNCT
gp-295	12	14	repurchase	repurchase	VERB
gp-295	12	15	intent	intent	NOUN
gp-295	12	16	,	,	PUNCT
gp-295	12	17	omnichannel	omnichannel	NOUN
gp-295	12	18	introduction	introduction	VERB
gp-295	12	19	the	the	DET
gp-295	12	20	digital	digital	ADJ
gp-295	12	21	transformation	transformation	NOUN
gp-295	12	22	in	in	ADP
gp-295	12	23	the	the	DET
gp-295	12	24	global	global	ADJ
gp-295	12	25	logistics	logistic	NOUN
gp-295	12	26	industry	industry	NOUN
gp-295	12	27	has	have	AUX
gp-295	12	28	created	create	VERB
gp-295	12	29	a	a	DET
gp-295	12	30	new	new	ADJ
gp-295	12	31	paradigm	paradigm	NOUN
gp-295	12	32	in	in	ADP
gp-295	12	33	express	express	ADJ
gp-295	12	34	delivery	delivery	NOUN
gp-295	12	35	services	service	NOUN
gp-295	12	36	,	,	PUNCT
gp-295	12	37	where	where	SCONJ
gp-295	12	38	the	the	DET
gp-295	12	39	integration	integration	NOUN
gp-295	12	40	of	of	ADP
gp-295	12	41	technology	technology	NOUN
gp-295	12	42	and	and	CCONJ
gp-295	12	43	customer	customer	NOUN
gp-295	12	44	experience	experience	NOUN
gp-295	12	45	is	be	AUX
gp-295	12	46	a	a	DET
gp-295	12	47	key	key	ADJ
gp-295	12	48	factor	factor	NOUN
gp-295	12	49	in	in	ADP
gp-295	12	50	determining	determine	VERB
gp-295	12	51	the	the	DET
gp-295	12	52	competitiveness	competitiveness	NOUN
gp-295	12	53	of	of	ADP
gp-295	12	54	companies	company	NOUN
gp-295	12	55	.	.	PUNCT
gp-295	13	1	indonesia	indonesia	PROPN
gp-295	13	2	’s	’s	PART
gp-295	13	3	logistics	logistic	NOUN
gp-295	13	4	industry	industry	NOUN
gp-295	13	5	is	be	AUX
gp-295	13	6	experiencing	experience	VERB
gp-295	13	7	rapid	rapid	ADJ
gp-295	13	8	growth	growth	NOUN
gp-295	13	9	as	as	SCONJ
gp-295	13	10	e	e	NOUN
gp-295	13	11	-	-	NOUN
gp-295	13	12	commerce	commerce	NOUN
gp-295	13	13	and	and	CCONJ
gp-295	13	14	the	the	DET
gp-295	13	15	digital	digital	ADJ
gp-295	13	16	economy	economy	NOUN
gp-295	13	17	develop	develop	VERB
gp-295	13	18	,	,	PUNCT
gp-295	13	19	with	with	ADP
gp-295	13	20	the	the	DET
gp-295	13	21	demand	demand	NOUN
gp-295	13	22	for	for	ADP
gp-295	13	23	efficient	efficient	ADJ
gp-295	13	24	,	,	PUNCT
gp-295	13	25	flexible	flexible	ADJ
gp-295	13	26	,	,	PUNCT
gp-295	13	27	and	and	CCONJ
gp-295	13	28	technology	technology	NOUN
gp-295	13	29	-	-	PUNCT
gp-295	13	30	based	base	VERB
gp-295	13	31	logistics	logistic	NOUN
gp-295	13	32	services	service	NOUN
gp-295	13	33	increasing	increase	VERB
gp-295	13	34	.	.	PUNCT
gp-295	14	1	in	in	ADP
gp-295	14	2	2023	2023	NUM
gp-295	14	3	,	,	PUNCT
gp-295	14	4	indonesia	indonesia	PROPN
gp-295	14	5	will	will	AUX
gp-295	14	6	become	become	VERB
gp-295	14	7	the	the	DET
gp-295	14	8	leader	leader	NOUN
gp-295	14	9	of	of	ADP
gp-295	14	10	the	the	DET
gp-295	14	11	asean	asean	ADJ
gp-295	14	12	e	e	PROPN
gp-295	14	13	-	-	PROPN
gp-295	14	14	commerce	commerce	NOUN
gp-295	14	15	market	market	NOUN
gp-295	14	16	with	with	ADP
gp-295	14	17	a	a	DET
gp-295	14	18	40	40	NUM
gp-295	14	19	%	%	NOUN
gp-295	14	20	share	share	NOUN
gp-295	14	21	and	and	CCONJ
gp-295	14	22	a	a	DET
gp-295	14	23	transaction	transaction	NOUN
gp-295	14	24	value	value	NOUN
gp-295	14	25	of	of	ADP
gp-295	14	26	usd	usd	PROPN
gp-295	14	27	77	77	NUM
gp-295	14	28	billion	billion	NUM
gp-295	14	29	(	(	PUNCT
gp-295	14	30	logistiknews.id	logistiknews.id	PROPN
gp-295	14	31	,	,	PUNCT
gp-295	14	32	2025	2025	NUM
gp-295	14	33	)	)	PUNCT
gp-295	14	34	.	.	PUNCT
gp-295	15	1	this	this	DET
gp-295	15	2	exponential	exponential	ADJ
gp-295	15	3	growth	growth	NOUN
gp-295	15	4	is	be	AUX
gp-295	15	5	driven	drive	VERB
gp-295	15	6	by	by	ADP
gp-295	15	7	high	high	ADJ
gp-295	15	8	internet	internet	NOUN
gp-295	15	9	penetration	penetration	NOUN
gp-295	15	10	,	,	PUNCT
gp-295	15	11	changes	change	NOUN
gp-295	15	12	in	in	ADP
gp-295	15	13	consumer	consumer	NOUN
gp-295	15	14	behavior	behavior	NOUN
gp-295	15	15	,	,	PUNCT
gp-295	15	16	and	and	CCONJ
gp-295	15	17	the	the	DET
gp-295	15	18	rise	rise	NOUN
gp-295	15	19	of	of	ADP
gp-295	15	20	digital	digital	ADJ
gp-295	15	21	platforms	platform	NOUN
gp-295	15	22	such	such	ADJ
gp-295	15	23	as	as	ADP
gp-295	15	24	content	content	PROPN
gp-295	15	25	commerce	commerce	PROPN
gp-295	15	26	,	,	PUNCT
gp-295	15	27	omnichannel	omnichannel	NOUN
gp-295	15	28	,	,	PUNCT
gp-295	15	29	and	and	CCONJ
gp-295	15	30	social	social	ADJ
gp-295	15	31	commerce	commerce	NOUN
gp-295	15	32	.	.	PUNCT
gp-295	16	1	global	global	ADJ
gp-295	16	2	trends	trend	NOUN
gp-295	16	3	show	show	VERB
gp-295	16	4	that	that	SCONJ
gp-295	16	5	logistics	logistic	NOUN
gp-295	16	6	customer	customer	NOUN
gp-295	16	7	preferences	preference	NOUN
gp-295	16	8	have	have	AUX
gp-295	16	9	evolved	evolve	VERB
gp-295	16	10	from	from	ADP
gp-295	16	11	a	a	DET
gp-295	16	12	focus	focus	NOUN
gp-295	16	13	on	on	ADP
gp-295	16	14	cost	cost	NOUN
gp-295	16	15	efficiency	efficiency	NOUN
gp-295	16	16	to	to	ADP
gp-295	16	17	a	a	DET
gp-295	16	18	need	need	NOUN
gp-295	16	19	for	for	ADP
gp-295	16	20	convenience	convenience	NOUN
gp-295	16	21	,	,	PUNCT
gp-295	16	22	flexibility	flexibility	NOUN
gp-295	16	23	,	,	PUNCT
gp-295	16	24	and	and	CCONJ
gp-295	16	25	transparency	transparency	NOUN
gp-295	16	26	of	of	ADP
gp-295	16	27	shipping	shipping	NOUN
gp-295	16	28	,	,	PUNCT
gp-295	16	29	including	include	VERB
gp-295	16	30	multichannel	multichannel	NOUN
gp-295	16	31	access	access	NOUN
gp-295	16	32	and	and	CCONJ
gp-295	16	33	real	real	ADJ
gp-295	16	34	-	-	PUNCT
gp-295	16	35	time	time	NOUN
gp-295	16	36	tracking	tracking	NOUN
gp-295	16	37	.	.	PUNCT
gp-295	17	1	in	in	ADP
gp-295	17	2	line	line	NOUN
gp-295	17	3	with	with	ADP
gp-295	17	4	the	the	DET
gp-295	17	5	transformation	transformation	NOUN
gp-295	17	6	of	of	ADP
gp-295	17	7	the	the	DET
gp-295	17	8	national	national	ADJ
gp-295	17	9	logistics	logistic	NOUN
gp-295	17	10	sector	sector	NOUN
gp-295	17	11	,	,	PUNCT
gp-295	17	12	the	the	DET
gp-295	17	13	projected	project	VERB
gp-295	17	14	increase	increase	NOUN
gp-295	17	15	in	in	ADP
gp-295	17	16	the	the	DET
gp-295	17	17	size	size	NOUN
gp-295	17	18	of	of	ADP
gp-295	17	19	indonesia	indonesia	PROPN
gp-295	17	20	’s	’s	PART
gp-295	17	21	freight	freight	NOUN
gp-295	17	22	and	and	CCONJ
gp-295	17	23	logistics	logistic	NOUN
gp-295	17	24	market	market	NOUN
gp-295	17	25	is	be	AUX
gp-295	17	26	estimated	estimate	VERB
gp-295	17	27	to	to	PART
gp-295	17	28	grow	grow	VERB
gp-295	17	29	from	from	ADP
gp-295	17	30	usd	usd	NOUN
gp-295	17	31	131.2	131.2	NUM
gp-295	17	32	billion	billion	NUM
gp-295	17	33	in	in	ADP
gp-295	17	34	2025	2025	NUM
gp-295	17	35	to	to	PART
gp-295	17	36	usd	usd	PROPN
gp-295	17	37	178.1	178.1	NUM
gp-295	17	38	billion	billion	NUM
gp-295	17	39	in	in	ADP
gp-295	17	40	2030	2030	NUM
gp-295	17	41	,	,	PUNCT
gp-295	17	42	with	with	ADP
gp-295	17	43	a	a	DET
gp-295	17	44	cagr	cagr	NOUN
gp-295	17	45	of	of	ADP
gp-295	17	46	6.29	6.29	NUM
gp-295	17	47	%	%	NOUN
gp-295	17	48	the	the	DET
gp-295	17	49	influence	influence	NOUN
gp-295	17	50	of	of	ADP
gp-295	17	51	channel	channel	NOUN
gp-295	17	52	integration	integration	NOUN
gp-295	17	53	and	and	CCONJ
gp-295	17	54	logistics	logistic	NOUN
gp-295	17	55	service	service	NOUN
gp-295	17	56	quality	quality	NOUN
gp-295	17	57	on	on	ADP
gp-295	17	58	repurchase	repurchase	NOUN
gp-295	17	59	intention	intention	NOUN
gp-295	17	60	mediated	mediate	VERB
gp-295	17	61	by	by	ADP
gp-295	17	62	customer	customer	NOUN
gp-295	17	63	satisfaction	satisfaction	NOUN
gp-295	17	64	(	(	PUNCT
gp-295	17	65	study	study	NOUN
gp-295	17	66	at	at	ADP
gp-295	17	67	dhl	dhl	PROPN
gp-295	17	68	express	express	PROPN
gp-295	17	69	pekanbaru	pekanbaru	NOUN
gp-295	17	70	)	)	PUNCT
gp-295	17	71	1490	1490	NUM
gp-295	17	72	(	(	PUNCT
gp-295	17	73	mordor	mordor	NOUN
gp-295	17	74	intelligence	intelligence	NOUN
gp-295	17	75	,	,	PUNCT
gp-295	17	76	2025	2025	NUM
gp-295	17	77	)	)	PUNCT
gp-295	17	78	.	.	PUNCT
gp-295	18	1	this	this	DET
gp-295	18	2	growth	growth	NOUN
gp-295	18	3	reflects	reflect	VERB
gp-295	18	4	the	the	DET
gp-295	18	5	increasing	increase	VERB
gp-295	18	6	demand	demand	NOUN
gp-295	18	7	for	for	ADP
gp-295	18	8	logistics	logistic	NOUN
gp-295	18	9	services	service	NOUN
gp-295	18	10	that	that	PRON
gp-295	18	11	are	be	AUX
gp-295	18	12	responsive	responsive	ADJ
gp-295	18	13	to	to	ADP
gp-295	18	14	digital	digital	ADJ
gp-295	18	15	dynamics	dynamic	NOUN
gp-295	18	16	while	while	SCONJ
gp-295	18	17	emphasizing	emphasize	VERB
gp-295	18	18	the	the	DET
gp-295	18	19	importance	importance	NOUN
gp-295	18	20	of	of	ADP
gp-295	18	21	service	service	NOUN
gp-295	18	22	innovation	innovation	NOUN
gp-295	18	23	,	,	PUNCT
gp-295	18	24	information	information	NOUN
gp-295	18	25	technology	technology	NOUN
gp-295	18	26	integration	integration	NOUN
gp-295	18	27	,	,	PUNCT
gp-295	18	28	and	and	CCONJ
gp-295	18	29	the	the	DET
gp-295	18	30	ability	ability	NOUN
gp-295	18	31	of	of	ADP
gp-295	18	32	service	service	NOUN
gp-295	18	33	providers	provider	NOUN
gp-295	18	34	to	to	PART
gp-295	18	35	meet	meet	VERB
gp-295	18	36	consumer	consumer	NOUN
gp-295	18	37	expectations	expectation	NOUN
gp-295	18	38	for	for	ADP
gp-295	18	39	speed	speed	NOUN
gp-295	18	40	,	,	PUNCT
gp-295	18	41	transparency	transparency	NOUN
gp-295	18	42	,	,	PUNCT
gp-295	18	43	and	and	CCONJ
gp-295	18	44	flexibility	flexibility	NOUN
gp-295	18	45	.	.	PUNCT
gp-295	19	1	in	in	ADP
gp-295	19	2	the	the	DET
gp-295	19	3	specific	specific	ADJ
gp-295	19	4	context	context	NOUN
gp-295	19	5	of	of	ADP
gp-295	19	6	dhl	dhl	PROPN
gp-295	19	7	express	express	PROPN
gp-295	19	8	pekanbaru	pekanbaru	NOUN
gp-295	19	9	,	,	PUNCT
gp-295	19	10	the	the	DET
gp-295	19	11	implementation	implementation	NOUN
gp-295	19	12	of	of	ADP
gp-295	19	13	an	an	DET
gp-295	19	14	omnichannel	omnichannel	NOUN
gp-295	19	15	strategy	strategy	NOUN
gp-295	19	16	has	have	AUX
gp-295	19	17	shown	show	VERB
gp-295	19	18	paradoxical	paradoxical	ADJ
gp-295	19	19	results	result	NOUN
gp-295	19	20	.	.	PUNCT
gp-295	20	1	although	although	SCONJ
gp-295	20	2	the	the	DET
gp-295	20	3	data	datum	NOUN
gp-295	20	4	show	show	VERB
gp-295	20	5	a	a	DET
gp-295	20	6	significant	significant	ADJ
gp-295	20	7	increase	increase	NOUN
gp-295	20	8	in	in	ADP
gp-295	20	9	the	the	DET
gp-295	20	10	number	number	NOUN
gp-295	20	11	of	of	ADP
gp-295	20	12	customers	customer	NOUN
gp-295	20	13	from	from	ADP
gp-295	20	14	246	246	NUM
gp-295	20	15	in	in	ADP
gp-295	20	16	2023	2023	NUM
gp-295	20	17	to	to	ADP
gp-295	20	18	390	390	NUM
gp-295	20	19	in	in	ADP
gp-295	20	20	2024	2024	NUM
gp-295	20	21	(	(	PUNCT
gp-295	20	22	an	an	DET
gp-295	20	23	increase	increase	NOUN
gp-295	20	24	of	of	ADP
gp-295	20	25	58.5	58.5	NUM
gp-295	20	26	%	%	NOUN
gp-295	20	27	)	)	PUNCT
gp-295	20	28	,	,	PUNCT
gp-295	20	29	the	the	DET
gp-295	20	30	repurchase	repurchase	NOUN
gp-295	20	31	rate	rate	NOUN
gp-295	20	32	only	only	ADV
gp-295	20	33	rose	rise	VERB
gp-295	20	34	by	by	ADP
gp-295	20	35	14.8	14.8	NUM
gp-295	20	36	%	%	NOUN
gp-295	20	37	,	,	PUNCT
gp-295	20	38	from	from	ADP
gp-295	20	39	54	54	NUM
gp-295	20	40	to	to	PART
gp-295	20	41	62	62	NUM
gp-295	20	42	repeat	repeat	NOUN
gp-295	20	43	customers	customer	NOUN
gp-295	20	44	.	.	PUNCT
gp-295	21	1	this	this	DET
gp-295	21	2	disparity	disparity	NOUN
gp-295	21	3	indicates	indicate	VERB
gp-295	21	4	a	a	DET
gp-295	21	5	fundamental	fundamental	ADJ
gp-295	21	6	gap	gap	NOUN
gp-295	21	7	between	between	ADP
gp-295	21	8	a	a	DET
gp-295	21	9	company	company	NOUN
gp-295	21	10	’s	’s	PART
gp-295	21	11	ability	ability	NOUN
gp-295	21	12	to	to	PART
gp-295	21	13	attract	attract	VERB
gp-295	21	14	new	new	ADJ
gp-295	21	15	customers	customer	NOUN
gp-295	21	16	and	and	CCONJ
gp-295	21	17	maintain	maintain	VERB
gp-295	21	18	existing	exist	VERB
gp-295	21	19	customer	customer	NOUN
gp-295	21	20	loyalty	loyalty	NOUN
gp-295	21	21	.	.	PUNCT
gp-295	22	1	channel	channel	NOUN
gp-295	22	2	usage	usage	NOUN
gp-295	22	3	distribution	distribution	NOUN
gp-295	22	4	data	datum	NOUN
gp-295	22	5	show	show	VERB
gp-295	22	6	that	that	SCONJ
gp-295	22	7	walk	walk	NOUN
gp-295	22	8	-	-	PUNCT
gp-295	22	9	ins	in	NOUN
gp-295	22	10	are	be	AUX
gp-295	22	11	still	still	ADV
gp-295	22	12	predominantly	predominantly	ADV
gp-295	22	13	used	use	VERB
gp-295	22	14	by	by	ADP
gp-295	22	15	49	49	NUM
gp-295	22	16	%	%	NOUN
gp-295	22	17	of	of	ADP
gp-295	22	18	customers	customer	NOUN
gp-295	22	19	,	,	PUNCT
gp-295	22	20	while	while	SCONJ
gp-295	22	21	digital	digital	ADJ
gp-295	22	22	channels	channel	NOUN
gp-295	22	23	such	such	ADJ
gp-295	22	24	as	as	ADP
gp-295	22	25	websites	website	NOUN
gp-295	22	26	(	(	PUNCT
gp-295	22	27	33	33	NUM
gp-295	22	28	%	%	NOUN
gp-295	22	29	)	)	PUNCT
gp-295	22	30	,	,	PUNCT
gp-295	22	31	applications	application	NOUN
gp-295	22	32	(	(	PUNCT
gp-295	22	33	10	10	NUM
gp-295	22	34	%	%	NOUN
gp-295	22	35	)	)	PUNCT
gp-295	22	36	,	,	PUNCT
gp-295	22	37	call	call	VERB
gp-295	22	38	centers	center	NOUN
gp-295	22	39	(	(	PUNCT
gp-295	22	40	5	5	NUM
gp-295	22	41	%	%	NOUN
gp-295	22	42	)	)	PUNCT
gp-295	22	43	,	,	PUNCT
gp-295	22	44	and	and	CCONJ
gp-295	22	45	chatbots	chatbot	NOUN
gp-295	22	46	(	(	PUNCT
gp-295	22	47	3	3	NUM
gp-295	22	48	%	%	NOUN
gp-295	22	49	)	)	PUNCT
gp-295	22	50	have	have	AUX
gp-295	22	51	not	not	PART
gp-295	22	52	been	be	AUX
gp-295	22	53	optimally	optimally	ADV
gp-295	22	54	utilized	utilize	VERB
gp-295	22	55	.	.	PUNCT
gp-295	23	1	this	this	DET
gp-295	23	2	disparity	disparity	NOUN
gp-295	23	3	reflects	reflect	VERB
gp-295	23	4	the	the	DET
gp-295	23	5	challenges	challenge	NOUN
gp-295	23	6	of	of	ADP
gp-295	23	7	creating	create	VERB
gp-295	23	8	seamless	seamless	ADJ
gp-295	23	9	omnichannel	omnichannel	NOUN
gp-295	23	10	experiences	experience	NOUN
gp-295	23	11	,	,	PUNCT
gp-295	23	12	where	where	SCONJ
gp-295	23	13	customers	customer	NOUN
gp-295	23	14	still	still	ADV
gp-295	23	15	rely	rely	VERB
gp-295	23	16	on	on	ADP
gp-295	23	17	physical	physical	ADJ
gp-295	23	18	interactions	interaction	NOUN
gp-295	23	19	even	even	ADV
gp-295	23	20	though	though	SCONJ
gp-295	23	21	digital	digital	ADJ
gp-295	23	22	infrastructure	infrastructure	NOUN
gp-295	23	23	is	be	AUX
gp-295	23	24	in	in	ADP
gp-295	23	25	place	place	NOUN
gp-295	23	26	.	.	PUNCT
gp-295	24	1	even	even	ADV
gp-295	24	2	more	more	ADV
gp-295	24	3	worrying	worrying	ADJ
gp-295	24	4	,	,	PUNCT
gp-295	24	5	customer	customer	NOUN
gp-295	24	6	reviews	review	NOUN
gp-295	24	7	reveal	reveal	VERB
gp-295	24	8	information	information	NOUN
gp-295	24	9	inconsistencies	inconsistency	NOUN
gp-295	24	10	between	between	ADP
gp-295	24	11	digital	digital	ADJ
gp-295	24	12	and	and	CCONJ
gp-295	24	13	physical	physical	ADJ
gp-295	24	14	operational	operational	ADJ
gp-295	24	15	channels	channel	NOUN
gp-295	24	16	,	,	PUNCT
gp-295	24	17	such	such	ADJ
gp-295	24	18	as	as	ADP
gp-295	24	19	differences	difference	NOUN
gp-295	24	20	in	in	ADP
gp-295	24	21	operating	operate	VERB
gp-295	24	22	hours	hour	NOUN
gp-295	24	23	recorded	record	VERB
gp-295	24	24	in	in	ADP
gp-295	24	25	the	the	DET
gp-295	24	26	online	online	ADJ
gp-295	24	27	system	system	NOUN
gp-295	24	28	versus	versus	ADP
gp-295	24	29	the	the	DET
gp-295	24	30	reality	reality	NOUN
gp-295	24	31	in	in	ADP
gp-295	24	32	the	the	DET
gp-295	24	33	field	field	NOUN
gp-295	24	34	.	.	PUNCT
gp-295	25	1	the	the	DET
gp-295	25	2	urgency	urgency	NOUN
gp-295	25	3	of	of	ADP
gp-295	25	4	this	this	DET
gp-295	25	5	research	research	NOUN
gp-295	25	6	arises	arise	VERB
gp-295	25	7	from	from	ADP
gp-295	25	8	the	the	DET
gp-295	25	9	need	need	NOUN
gp-295	25	10	to	to	PART
gp-295	25	11	understand	understand	VERB
gp-295	25	12	the	the	DET
gp-295	25	13	complex	complex	ADJ
gp-295	25	14	mechanisms	mechanism	NOUN
gp-295	25	15	that	that	PRON
gp-295	25	16	link	link	VERB
gp-295	25	17	the	the	DET
gp-295	25	18	quality	quality	NOUN
gp-295	25	19	of	of	ADP
gp-295	25	20	channel	channel	NOUN
gp-295	25	21	integration	integration	NOUN
gp-295	25	22	and	and	CCONJ
gp-295	25	23	logistics	logistic	NOUN
gp-295	25	24	services	service	NOUN
gp-295	25	25	with	with	ADP
gp-295	25	26	customer	customer	NOUN
gp-295	25	27	loyalty	loyalty	NOUN
gp-295	25	28	in	in	ADP
gp-295	25	29	the	the	DET
gp-295	25	30	context	context	NOUN
gp-295	25	31	of	of	ADP
gp-295	25	32	omnichannel	omnichannel	NOUN
gp-295	25	33	.	.	PUNCT
gp-295	26	1	prassida	prassida	PROPN
gp-295	26	2	&	&	CCONJ
gp-295	26	3	hsu	hsu	PROPN
gp-295	26	4	(	(	PUNCT
gp-295	26	5	2022	2022	NUM
gp-295	26	6	)	)	PUNCT
gp-295	26	7	emphasize	emphasize	VERB
gp-295	26	8	that	that	PRON
gp-295	26	9	service	service	NOUN
gp-295	26	10	quality	quality	NOUN
gp-295	26	11	and	and	CCONJ
gp-295	26	12	channel	channel	NOUN
gp-295	26	13	integration	integration	NOUN
gp-295	26	14	have	have	VERB
gp-295	26	15	a	a	DET
gp-295	26	16	significant	significant	ADJ
gp-295	26	17	impact	impact	NOUN
gp-295	26	18	on	on	ADP
gp-295	26	19	customer	customer	NOUN
gp-295	26	20	satisfaction	satisfaction	NOUN
gp-295	26	21	,	,	PUNCT
gp-295	26	22	both	both	CCONJ
gp-295	26	23	in	in	ADP
gp-295	26	24	the	the	DET
gp-295	26	25	context	context	NOUN
gp-295	26	26	of	of	ADP
gp-295	26	27	individual	individual	ADJ
gp-295	26	28	transactions	transaction	NOUN
gp-295	26	29	and	and	CCONJ
gp-295	26	30	the	the	DET
gp-295	26	31	overall	overall	ADJ
gp-295	26	32	experience	experience	NOUN
gp-295	26	33	.	.	PUNCT
gp-295	27	1	however	however	ADV
gp-295	27	2	,	,	PUNCT
gp-295	27	3	the	the	DET
gp-295	27	4	main	main	ADJ
gp-295	27	5	challenge	challenge	NOUN
gp-295	27	6	in	in	ADP
gp-295	27	7	implementing	implement	VERB
gp-295	27	8	an	an	DET
gp-295	27	9	omnichannel	omnichannel	NOUN
gp-295	27	10	strategy	strategy	NOUN
gp-295	27	11	is	be	AUX
gp-295	27	12	ensuring	ensure	VERB
gp-295	27	13	synchronization	synchronization	NOUN
gp-295	27	14	of	of	ADP
gp-295	27	15	delivery	delivery	NOUN
gp-295	27	16	data	datum	NOUN
gp-295	27	17	,	,	PUNCT
gp-295	27	18	coordination	coordination	NOUN
gp-295	27	19	between	between	ADP
gp-295	27	20	digital	digital	ADJ
gp-295	27	21	and	and	CCONJ
gp-295	27	22	physical	physical	ADJ
gp-295	27	23	services	service	NOUN
gp-295	27	24	,	,	PUNCT
gp-295	27	25	and	and	CCONJ
gp-295	27	26	creating	create	VERB
gp-295	27	27	consistency	consistency	NOUN
gp-295	27	28	of	of	ADP
gp-295	27	29	customer	customer	NOUN
gp-295	27	30	experience	experience	NOUN
gp-295	27	31	across	across	ADP
gp-295	27	32	points	point	NOUN
gp-295	27	33	of	of	ADP
gp-295	27	34	interaction	interaction	NOUN
gp-295	27	35	.	.	PUNCT
gp-295	28	1	the	the	DET
gp-295	28	2	frequent	frequent	ADJ
gp-295	28	3	mismatches	mismatch	NOUN
gp-295	28	4	between	between	ADP
gp-295	28	5	online	online	ADJ
gp-295	28	6	systems	system	NOUN
gp-295	28	7	and	and	CCONJ
gp-295	28	8	physical	physical	ADJ
gp-295	28	9	services	service	NOUN
gp-295	28	10	can	can	AUX
gp-295	28	11	lead	lead	VERB
gp-295	28	12	to	to	ADP
gp-295	28	13	confusion	confusion	NOUN
gp-295	28	14	and	and	CCONJ
gp-295	28	15	customer	customer	NOUN
gp-295	28	16	dissatisfaction	dissatisfaction	NOUN
gp-295	28	17	.	.	PUNCT
gp-295	29	1	as	as	SCONJ
gp-295	29	2	revealed	reveal	VERB
gp-295	29	3	by	by	ADP
gp-295	29	4	gao	gao	PROPN
gp-295	29	5	&	&	CCONJ
gp-295	29	6	fan	fan	PROPN
gp-295	29	7	(	(	PUNCT
gp-295	29	8	2021	2021	NUM
gp-295	29	9	)	)	PUNCT
gp-295	29	10	,	,	PUNCT
gp-295	29	11	if	if	SCONJ
gp-295	29	12	the	the	DET
gp-295	29	13	tracking	tracking	NOUN
gp-295	29	14	system	system	NOUN
gp-295	29	15	shows	show	VERB
gp-295	29	16	that	that	SCONJ
gp-295	29	17	the	the	DET
gp-295	29	18	delivery	delivery	NOUN
gp-295	29	19	has	have	AUX
gp-295	29	20	been	be	AUX
gp-295	29	21	completed	complete	VERB
gp-295	29	22	but	but	CCONJ
gp-295	29	23	the	the	DET
gp-295	29	24	courier	courier	NOUN
gp-295	29	25	informs	inform	VERB
gp-295	29	26	of	of	ADP
gp-295	29	27	a	a	DET
gp-295	29	28	delay	delay	NOUN
gp-295	29	29	,	,	PUNCT
gp-295	29	30	this	this	PRON
gp-295	29	31	can	can	AUX
gp-295	29	32	damage	damage	VERB
gp-295	29	33	customer	customer	NOUN
gp-295	29	34	trust	trust	NOUN
gp-295	29	35	in	in	ADP
gp-295	29	36	the	the	DET
gp-295	29	37	service	service	NOUN
gp-295	29	38	provider	provider	NOUN
gp-295	29	39	.	.	PUNCT
gp-295	30	1	in	in	ADP
gp-295	30	2	a	a	DET
gp-295	30	3	highly	highly	ADV
gp-295	30	4	competitive	competitive	ADJ
gp-295	30	5	logistics	logistic	NOUN
gp-295	30	6	industry	industry	NOUN
gp-295	30	7	,	,	PUNCT
gp-295	30	8	inconsistencies	inconsistency	NOUN
gp-295	30	9	like	like	ADP
gp-295	30	10	these	these	PRON
gp-295	30	11	can	can	AUX
gp-295	30	12	have	have	VERB
gp-295	30	13	a	a	DET
gp-295	30	14	direct	direct	ADJ
gp-295	30	15	impact	impact	NOUN
gp-295	30	16	on	on	ADP
gp-295	30	17	churn	churn	NOUN
gp-295	30	18	rates	rate	NOUN
gp-295	30	19	and	and	CCONJ
gp-295	30	20	long	long	ADJ
gp-295	30	21	-	-	PUNCT
gp-295	30	22	term	term	NOUN
gp-295	30	23	profitability	profitability	NOUN
gp-295	30	24	.	.	PUNCT
gp-295	31	1	the	the	DET
gp-295	31	2	existing	exist	VERB
gp-295	31	3	literature	literature	NOUN
gp-295	31	4	shows	show	VERB
gp-295	31	5	that	that	SCONJ
gp-295	31	6	research	research	NOUN
gp-295	31	7	on	on	ADP
gp-295	31	8	omnichannel	omnichannel	NOUN
gp-295	31	9	in	in	ADP
gp-295	31	10	the	the	DET
gp-295	31	11	logistics	logistic	NOUN
gp-295	31	12	industry	industry	NOUN
gp-295	31	13	is	be	AUX
gp-295	31	14	still	still	ADV
gp-295	31	15	limited	limit	VERB
gp-295	31	16	compared	compare	VERB
gp-295	31	17	to	to	ADP
gp-295	31	18	the	the	DET
gp-295	31	19	retail	retail	ADJ
gp-295	31	20	sector	sector	NOUN
gp-295	31	21	.	.	PUNCT
gp-295	32	1	chen	chen	PROPN
gp-295	32	2	et	et	PROPN
gp-295	32	3	al	al	PROPN
gp-295	32	4	.	.	PROPN
gp-295	33	1	(	(	PUNCT
gp-295	33	2	2023	2023	NUM
gp-295	33	3	)	)	PUNCT
gp-295	33	4	state	state	NOUN
gp-295	33	5	that	that	DET
gp-295	33	6	alignment	alignment	NOUN
gp-295	33	7	in	in	ADP
gp-295	33	8	omnichannel	omnichannel	NOUN
gp-295	33	9	services	service	NOUN
gp-295	33	10	not	not	PART
gp-295	33	11	only	only	ADV
gp-295	33	12	increases	increase	VERB
gp-295	33	13	customer	customer	NOUN
gp-295	33	14	satisfaction	satisfaction	NOUN
gp-295	33	15	but	but	CCONJ
gp-295	33	16	also	also	ADV
gp-295	33	17	strengthens	strengthen	VERB
gp-295	33	18	their	their	PRON
gp-295	33	19	attachment	attachment	NOUN
gp-295	33	20	to	to	ADP
gp-295	33	21	the	the	DET
gp-295	33	22	brand	brand	NOUN
gp-295	33	23	.	.	PUNCT
gp-295	34	1	however	however	ADV
gp-295	34	2	,	,	PUNCT
gp-295	34	3	the	the	DET
gp-295	34	4	study	study	NOUN
gp-295	34	5	focuses	focus	VERB
gp-295	34	6	more	more	ADJ
gp-295	34	7	on	on	ADP
gp-295	34	8	the	the	DET
gp-295	34	9	context	context	NOUN
gp-295	34	10	of	of	ADP
gp-295	34	11	conventional	conventional	ADJ
gp-295	34	12	retail	retail	NOUN
gp-295	34	13	.	.	PUNCT
gp-295	35	1	ismail	ismail	PROPN
gp-295	35	2	&	&	CCONJ
gp-295	35	3	kortam	kortam	PROPN
gp-295	35	4	(	(	PUNCT
gp-295	35	5	2024	2024	NUM
gp-295	35	6	)	)	PUNCT
gp-295	35	7	found	find	VERB
gp-295	35	8	that	that	SCONJ
gp-295	35	9	consistency	consistency	NOUN
gp-295	35	10	and	and	CCONJ
gp-295	35	11	good	good	ADJ
gp-295	35	12	integration	integration	NOUN
gp-295	35	13	between	between	ADP
gp-295	35	14	channels	channel	NOUN
gp-295	35	15	greatly	greatly	ADV
gp-295	35	16	affect	affect	VERB
gp-295	35	17	customer	customer	NOUN
gp-295	35	18	satisfaction	satisfaction	NOUN
gp-295	35	19	,	,	PUNCT
gp-295	35	20	but	but	CCONJ
gp-295	35	21	this	this	DET
gp-295	35	22	study	study	NOUN
gp-295	35	23	has	have	AUX
gp-295	35	24	not	not	PART
gp-295	35	25	explored	explore	VERB
gp-295	35	26	in	in	ADP
gp-295	35	27	depth	depth	NOUN
gp-295	35	28	the	the	DET
gp-295	35	29	role	role	NOUN
gp-295	35	30	of	of	ADP
gp-295	35	31	satisfaction	satisfaction	NOUN
gp-295	35	32	mediation	mediation	NOUN
gp-295	35	33	in	in	ADP
gp-295	35	34	the	the	DET
gp-295	35	35	context	context	NOUN
gp-295	35	36	of	of	ADP
gp-295	35	37	logistics	logistic	NOUN
gp-295	35	38	services	service	NOUN
gp-295	35	39	.	.	PUNCT
gp-295	36	1	sumrit	sumrit	PROPN
gp-295	36	2	&	&	CCONJ
gp-295	36	3	sowijit	sowijit	PROPN
gp-295	36	4	(	(	PUNCT
gp-295	36	5	2023	2023	NUM
gp-295	36	6	)	)	PUNCT
gp-295	36	7	identified	identify	VERB
gp-295	36	8	that	that	PRON
gp-295	36	9	channel	channel	NOUN
gp-295	36	10	integration	integration	NOUN
gp-295	36	11	,	,	PUNCT
gp-295	36	12	service	service	NOUN
gp-295	36	13	quality	quality	NOUN
gp-295	36	14	,	,	PUNCT
gp-295	36	15	supply	supply	NOUN
gp-295	36	16	chain	chain	NOUN
gp-295	36	17	flexibility	flexibility	NOUN
gp-295	36	18	,	,	PUNCT
gp-295	36	19	and	and	CCONJ
gp-295	36	20	responsiveness	responsiveness	NOUN
gp-295	36	21	greatly	greatly	ADV
gp-295	36	22	influence	influence	VERB
gp-295	36	23	the	the	DET
gp-295	36	24	success	success	NOUN
gp-295	36	25	of	of	ADP
gp-295	36	26	omnichannel	omnichannel	NOUN
gp-295	36	27	strategies	strategy	NOUN
gp-295	36	28	.	.	PUNCT
gp-295	37	1	if	if	SCONJ
gp-295	37	2	not	not	PART
gp-295	37	3	optimal	optimal	ADJ
gp-295	37	4	,	,	PUNCT
gp-295	37	5	the	the	DET
gp-295	37	6	customer	customer	NOUN
gp-295	37	7	experience	experience	NOUN
gp-295	37	8	becomes	become	VERB
gp-295	37	9	fragmented	fragmented	ADJ
gp-295	37	10	,	,	PUNCT
gp-295	37	11	lowering	lower	VERB
gp-295	37	12	satisfaction	satisfaction	NOUN
gp-295	37	13	and	and	CCONJ
gp-295	37	14	loyalty	loyalty	NOUN
gp-295	37	15	.	.	PUNCT
gp-295	38	1	however	however	ADV
gp-295	38	2	,	,	PUNCT
gp-295	38	3	their	their	PRON
gp-295	38	4	research	research	NOUN
gp-295	38	5	did	do	AUX
gp-295	38	6	not	not	PART
gp-295	38	7	specifically	specifically	ADV
gp-295	38	8	test	test	VERB
gp-295	38	9	the	the	DET
gp-295	38	10	mediating	mediate	VERB
gp-295	38	11	mechanism	mechanism	NOUN
gp-295	38	12	of	of	ADP
gp-295	38	13	specific	specific	ADJ
gp-295	38	14	and	and	CCONJ
gp-295	38	15	cumulative	cumulative	ADJ
gp-295	38	16	transaction	transaction	NOUN
gp-295	38	17	satisfaction	satisfaction	NOUN
gp-295	38	18	in	in	ADP
gp-295	38	19	shaping	shape	VERB
gp-295	38	20	repurchase	repurchase	NOUN
gp-295	38	21	intention	intention	NOUN
gp-295	38	22	.	.	PUNCT
gp-295	39	1	the	the	DET
gp-295	39	2	influence	influence	NOUN
gp-295	39	3	of	of	ADP
gp-295	39	4	channel	channel	NOUN
gp-295	39	5	integration	integration	NOUN
gp-295	39	6	and	and	CCONJ
gp-295	39	7	logistics	logistic	NOUN
gp-295	39	8	service	service	NOUN
gp-295	39	9	quality	quality	NOUN
gp-295	39	10	on	on	ADP
gp-295	39	11	repurchase	repurchase	NOUN
gp-295	39	12	intention	intention	NOUN
gp-295	39	13	mediated	mediate	VERB
gp-295	39	14	by	by	ADP
gp-295	39	15	customer	customer	NOUN
gp-295	39	16	satisfaction	satisfaction	NOUN
gp-295	39	17	(	(	PUNCT
gp-295	39	18	study	study	NOUN
gp-295	39	19	at	at	ADP
gp-295	39	20	dhl	dhl	PROPN
gp-295	39	21	express	express	PROPN
gp-295	39	22	pekanbaru	pekanbaru	PROPN
gp-295	39	23	)	)	PUNCT
gp-295	39	24	1491	1491	NUM
gp-295	39	25	lin	lin	PROPN
gp-295	39	26	et	et	PROPN
gp-295	39	27	al	al	PROPN
gp-295	39	28	.	.	PROPN
gp-295	40	1	(	(	PUNCT
gp-295	40	2	2023	2023	NUM
gp-295	40	3	)	)	PUNCT
gp-295	40	4	explain	explain	VERB
gp-295	40	5	that	that	SCONJ
gp-295	40	6	logistics	logistic	NOUN
gp-295	40	7	service	service	NOUN
gp-295	40	8	quality	quality	NOUN
gp-295	40	9	(	(	PUNCT
gp-295	40	10	plsq	plsq	NOUN
gp-295	40	11	)	)	PUNCT
gp-295	40	12	,	,	PUNCT
gp-295	40	13	which	which	PRON
gp-295	40	14	includes	include	VERB
gp-295	40	15	the	the	DET
gp-295	40	16	dimensions	dimension	NOUN
gp-295	40	17	of	of	ADP
gp-295	40	18	operational	operational	ADJ
gp-295	40	19	quality	quality	NOUN
gp-295	40	20	,	,	PUNCT
gp-295	40	21	resources	resource	NOUN
gp-295	40	22	,	,	PUNCT
gp-295	40	23	information	information	NOUN
gp-295	40	24	,	,	PUNCT
gp-295	40	25	personal	personal	ADJ
gp-295	40	26	contact	contact	NOUN
gp-295	40	27	,	,	PUNCT
gp-295	40	28	and	and	CCONJ
gp-295	40	29	customization	customization	NOUN
gp-295	40	30	,	,	PUNCT
gp-295	40	31	has	have	VERB
gp-295	40	32	a	a	DET
gp-295	40	33	significant	significant	ADJ
gp-295	40	34	positive	positive	ADJ
gp-295	40	35	impact	impact	NOUN
gp-295	40	36	on	on	ADP
gp-295	40	37	customer	customer	NOUN
gp-295	40	38	satisfaction	satisfaction	NOUN
gp-295	40	39	.	.	PUNCT
gp-295	41	1	these	these	DET
gp-295	41	2	factors	factor	NOUN
gp-295	41	3	not	not	PART
gp-295	41	4	only	only	ADV
gp-295	41	5	have	have	VERB
gp-295	41	6	a	a	DET
gp-295	41	7	direct	direct	ADJ
gp-295	41	8	effect	effect	NOUN
gp-295	41	9	on	on	ADP
gp-295	41	10	customer	customer	NOUN
gp-295	41	11	satisfaction	satisfaction	NOUN
gp-295	41	12	but	but	CCONJ
gp-295	41	13	also	also	ADV
gp-295	41	14	affect	affect	VERB
gp-295	41	15	their	their	PRON
gp-295	41	16	intention	intention	NOUN
gp-295	41	17	to	to	PART
gp-295	41	18	reuse	reuse	VERB
gp-295	41	19	logistics	logistic	NOUN
gp-295	41	20	services	service	NOUN
gp-295	41	21	.	.	PUNCT
gp-295	42	1	however	however	ADV
gp-295	42	2	,	,	PUNCT
gp-295	42	3	the	the	DET
gp-295	42	4	research	research	NOUN
gp-295	42	5	has	have	AUX
gp-295	42	6	not	not	PART
gp-295	42	7	comprehensively	comprehensively	ADV
gp-295	42	8	integrated	integrate	VERB
gp-295	42	9	the	the	DET
gp-295	42	10	omnichannel	omnichannel	NOUN
gp-295	42	11	aspect	aspect	NOUN
gp-295	42	12	.	.	PUNCT
gp-295	43	1	the	the	DET
gp-295	43	2	main	main	ADJ
gp-295	43	3	novelty	novelty	NOUN
gp-295	43	4	of	of	ADP
gp-295	43	5	this	this	DET
gp-295	43	6	research	research	NOUN
gp-295	43	7	lies	lie	VERB
gp-295	43	8	in	in	ADP
gp-295	43	9	several	several	ADJ
gp-295	43	10	innovative	innovative	ADJ
gp-295	43	11	aspects	aspect	NOUN
gp-295	43	12	.	.	PUNCT
gp-295	44	1	first	first	ADV
gp-295	44	2	,	,	PUNCT
gp-295	44	3	this	this	DET
gp-295	44	4	study	study	NOUN
gp-295	44	5	adopts	adopt	VERB
gp-295	44	6	an	an	DET
gp-295	44	7	integrative	integrative	ADJ
gp-295	44	8	approach	approach	NOUN
gp-295	44	9	that	that	PRON
gp-295	44	10	combines	combine	VERB
gp-295	44	11	the	the	DET
gp-295	44	12	perspectives	perspective	NOUN
gp-295	44	13	of	of	ADP
gp-295	44	14	perceived	perceive	VERB
gp-295	44	15	channel	channel	NOUN
gp-295	44	16	integration	integration	NOUN
gp-295	44	17	quality	quality	NOUN
gp-295	44	18	(	(	PUNCT
gp-295	44	19	pciq	pciq	NOUN
gp-295	44	20	)	)	PUNCT
gp-295	44	21	and	and	CCONJ
gp-295	44	22	perceived	perceive	VERB
gp-295	44	23	logistics	logistic	NOUN
gp-295	44	24	service	service	NOUN
gp-295	44	25	quality	quality	NOUN
gp-295	44	26	(	(	PUNCT
gp-295	44	27	plsq	plsq	NOUN
gp-295	44	28	)	)	PUNCT
gp-295	44	29	in	in	ADP
gp-295	44	30	one	one	NUM
gp-295	44	31	comprehensive	comprehensive	ADJ
gp-295	44	32	model	model	NOUN
gp-295	44	33	.	.	PUNCT
gp-295	45	1	different	different	ADJ
gp-295	45	2	from	from	ADP
gp-295	45	3	previous	previous	ADJ
gp-295	45	4	studies	study	NOUN
gp-295	45	5	that	that	PRON
gp-295	45	6	tend	tend	VERB
gp-295	45	7	to	to	PART
gp-295	45	8	separate	separate	VERB
gp-295	45	9	these	these	DET
gp-295	45	10	two	two	NUM
gp-295	45	11	aspects	aspect	NOUN
gp-295	45	12	,	,	PUNCT
gp-295	45	13	this	this	DET
gp-295	45	14	study	study	NOUN
gp-295	45	15	explores	explore	VERB
gp-295	45	16	the	the	DET
gp-295	45	17	synergistic	synergistic	ADJ
gp-295	45	18	interaction	interaction	NOUN
gp-295	45	19	between	between	ADP
gp-295	45	20	the	the	DET
gp-295	45	21	quality	quality	NOUN
gp-295	45	22	of	of	ADP
gp-295	45	23	canal	canal	NOUN
gp-295	45	24	integration	integration	NOUN
gp-295	45	25	and	and	CCONJ
gp-295	45	26	the	the	DET
gp-295	45	27	quality	quality	NOUN
gp-295	45	28	of	of	ADP
gp-295	45	29	logistics	logistic	NOUN
gp-295	45	30	services	service	NOUN
gp-295	45	31	.	.	PUNCT
gp-295	46	1	second	second	ADJ
gp-295	46	2	,	,	PUNCT
gp-295	46	3	this	this	DET
gp-295	46	4	study	study	NOUN
gp-295	46	5	introduces	introduce	VERB
gp-295	46	6	a	a	DET
gp-295	46	7	dual	dual	ADJ
gp-295	46	8	-	-	PUNCT
gp-295	46	9	mediation	mediation	NOUN
gp-295	46	10	mechanism	mechanism	NOUN
gp-295	46	11	through	through	ADP
gp-295	46	12	transaction	transaction	NOUN
gp-295	46	13	-	-	PUNCT
gp-295	46	14	specific	specific	ADJ
gp-295	46	15	satisfaction	satisfaction	NOUN
gp-295	46	16	(	(	PUNCT
gp-295	46	17	tss	tss	NOUN
gp-295	46	18	)	)	PUNCT
gp-295	46	19	and	and	CCONJ
gp-295	46	20	cumulative	cumulative	ADJ
gp-295	46	21	satisfaction	satisfaction	NOUN
gp-295	46	22	(	(	PUNCT
gp-295	46	23	cus	cus	NOUN
gp-295	46	24	)	)	PUNCT
gp-295	46	25	,	,	PUNCT
gp-295	46	26	which	which	PRON
gp-295	46	27	provides	provide	VERB
gp-295	46	28	a	a	DET
gp-295	46	29	nuanced	nuanced	ADJ
gp-295	46	30	understanding	understanding	NOUN
gp-295	46	31	of	of	ADP
gp-295	46	32	how	how	SCONJ
gp-295	46	33	customer	customer	NOUN
gp-295	46	34	satisfaction	satisfaction	NOUN
gp-295	46	35	is	be	AUX
gp-295	46	36	formed	form	VERB
gp-295	46	37	in	in	ADP
gp-295	46	38	the	the	DET
gp-295	46	39	context	context	NOUN
gp-295	46	40	of	of	ADP
gp-295	46	41	omnichannel	omnichannel	NOUN
gp-295	46	42	logistics	logistic	NOUN
gp-295	46	43	.	.	PUNCT
gp-295	47	1	prassida	prassida	PROPN
gp-295	47	2	&	&	CCONJ
gp-295	47	3	hsu	hsu	PROPN
gp-295	47	4	(	(	PUNCT
gp-295	47	5	2022	2022	NUM
gp-295	47	6	)	)	PUNCT
gp-295	47	7	highlight	highlight	VERB
gp-295	47	8	that	that	PRON
gp-295	47	9	cumulative	cumulative	ADJ
gp-295	47	10	satisfaction	satisfaction	NOUN
gp-295	47	11	better	well	ADJ
gp-295	47	12	predicts	predict	VERB
gp-295	47	13	customer	customer	NOUN
gp-295	47	14	intent	intent	NOUN
gp-295	47	15	to	to	PART
gp-295	47	16	use	use	VERB
gp-295	47	17	a	a	DET
gp-295	47	18	service	service	NOUN
gp-295	47	19	again	again	ADV
gp-295	47	20	than	than	ADP
gp-295	47	21	satisfaction	satisfaction	NOUN
gp-295	47	22	from	from	ADP
gp-295	47	23	a	a	DET
gp-295	47	24	single	single	ADJ
gp-295	47	25	transaction	transaction	NOUN
gp-295	47	26	but	but	CCONJ
gp-295	47	27	have	have	AUX
gp-295	47	28	not	not	PART
gp-295	47	29	explored	explore	VERB
gp-295	47	30	this	this	DET
gp-295	47	31	dual	dual	ADJ
gp-295	47	32	mediation	mediation	NOUN
gp-295	47	33	mechanism	mechanism	NOUN
gp-295	47	34	empirically	empirically	ADV
gp-295	47	35	.	.	PUNCT
gp-295	48	1	third	third	ADV
gp-295	48	2	,	,	PUNCT
gp-295	48	3	this	this	DET
gp-295	48	4	study	study	NOUN
gp-295	48	5	uses	use	VERB
gp-295	48	6	multi	multi	ADJ
gp-295	48	7	-	-	ADJ
gp-295	48	8	group	group	ADJ
gp-295	48	9	analysis	analysis	NOUN
gp-295	48	10	to	to	PART
gp-295	48	11	test	test	VERB
gp-295	48	12	the	the	DET
gp-295	48	13	effect	effect	NOUN
gp-295	48	14	of	of	ADP
gp-295	48	15	hybrid	hybrid	NOUN
gp-295	48	16	service	service	NOUN
gp-295	48	17	type	type	NOUN
gp-295	48	18	moderation	moderation	NOUN
gp-295	48	19	(	(	PUNCT
gp-295	48	20	bops	bop	NOUN
gp-295	48	21	vs.	vs.	ADP
gp-295	48	22	bssd	bssd	NOUN
gp-295	48	23	)	)	PUNCT
gp-295	48	24	,	,	PUNCT
gp-295	48	25	which	which	PRON
gp-295	48	26	is	be	AUX
gp-295	48	27	a	a	DET
gp-295	48	28	new	new	ADJ
gp-295	48	29	methodological	methodological	ADJ
gp-295	48	30	contribution	contribution	NOUN
gp-295	48	31	to	to	ADP
gp-295	48	32	the	the	DET
gp-295	48	33	omnichannel	omnichannel	NOUN
gp-295	48	34	logistics	logistic	NOUN
gp-295	48	35	literature	literature	NOUN
gp-295	48	36	.	.	PUNCT
gp-295	49	1	this	this	DET
gp-295	49	2	approach	approach	NOUN
gp-295	49	3	allows	allow	VERB
gp-295	49	4	for	for	ADP
gp-295	49	5	the	the	DET
gp-295	49	6	identification	identification	NOUN
gp-295	49	7	of	of	ADP
gp-295	49	8	differences	difference	NOUN
gp-295	49	9	in	in	ADP
gp-295	49	10	customer	customer	NOUN
gp-295	49	11	response	response	NOUN
gp-295	49	12	patterns	pattern	NOUN
gp-295	49	13	based	base	VERB
gp-295	49	14	on	on	ADP
gp-295	49	15	their	their	PRON
gp-295	49	16	service	service	NOUN
gp-295	49	17	channel	channel	NOUN
gp-295	49	18	preferences	preference	NOUN
gp-295	49	19	.	.	PUNCT
gp-295	50	1	the	the	DET
gp-295	50	2	main	main	ADJ
gp-295	50	3	objective	objective	NOUN
gp-295	50	4	of	of	ADP
gp-295	50	5	this	this	DET
gp-295	50	6	study	study	NOUN
gp-295	50	7	is	be	AUX
gp-295	50	8	to	to	PART
gp-295	50	9	analyze	analyze	VERB
gp-295	50	10	the	the	DET
gp-295	50	11	influence	influence	NOUN
gp-295	50	12	of	of	ADP
gp-295	50	13	perceived	perceive	VERB
gp-295	50	14	channel	channel	NOUN
gp-295	50	15	integration	integration	NOUN
gp-295	50	16	quality	quality	NOUN
gp-295	50	17	and	and	CCONJ
gp-295	50	18	perceived	perceive	VERB
gp-295	50	19	logistics	logistic	NOUN
gp-295	50	20	service	service	NOUN
gp-295	50	21	quality	quality	NOUN
gp-295	50	22	on	on	ADP
gp-295	50	23	repurchase	repurchase	NOUN
gp-295	50	24	intention	intention	NOUN
gp-295	50	25	mediated	mediate	VERB
gp-295	50	26	by	by	ADP
gp-295	50	27	transactionspecific	transactionspecific	ADJ
gp-295	50	28	satisfaction	satisfaction	NOUN
gp-295	50	29	and	and	CCONJ
gp-295	50	30	cumulative	cumulative	ADJ
gp-295	50	31	satisfaction	satisfaction	NOUN
gp-295	50	32	.	.	PUNCT
gp-295	51	1	specifically	specifically	ADV
gp-295	51	2	,	,	PUNCT
gp-295	51	3	this	this	DET
gp-295	51	4	study	study	NOUN
gp-295	51	5	aims	aim	VERB
gp-295	51	6	to	to	PART
gp-295	51	7	:	:	PUNCT
gp-295	51	8	(	(	PUNCT
gp-295	51	9	1	1	X
gp-295	51	10	)	)	PUNCT
gp-295	51	11	evaluate	evaluate	VERB
gp-295	51	12	the	the	DET
gp-295	51	13	direct	direct	ADJ
gp-295	51	14	influence	influence	NOUN
gp-295	51	15	of	of	ADP
gp-295	51	16	logistics	logistic	NOUN
gp-295	51	17	service	service	NOUN
gp-295	51	18	quality	quality	NOUN
gp-295	51	19	on	on	ADP
gp-295	51	20	the	the	DET
gp-295	51	21	perception	perception	NOUN
gp-295	51	22	of	of	ADP
gp-295	51	23	channel	channel	NOUN
gp-295	51	24	integration	integration	NOUN
gp-295	51	25	;	;	PUNCT
gp-295	51	26	(	(	PUNCT
gp-295	51	27	2	2	X
gp-295	51	28	)	)	PUNCT
gp-295	51	29	analyze	analyze	VERB
gp-295	51	30	the	the	DET
gp-295	51	31	mediating	mediate	VERB
gp-295	51	32	effect	effect	NOUN
gp-295	51	33	of	of	ADP
gp-295	51	34	specific	specific	ADJ
gp-295	51	35	and	and	CCONJ
gp-295	51	36	cumulative	cumulative	ADJ
gp-295	51	37	transaction	transaction	NOUN
gp-295	51	38	satisfaction	satisfaction	NOUN
gp-295	51	39	in	in	ADP
gp-295	51	40	the	the	DET
gp-295	51	41	relationship	relationship	NOUN
gp-295	51	42	between	between	ADP
gp-295	51	43	pciq	pciq	NOUN
gp-295	51	44	,	,	PUNCT
gp-295	51	45	plsq	plsq	NOUN
gp-295	51	46	,	,	PUNCT
gp-295	51	47	and	and	CCONJ
gp-295	51	48	repurchase	repurchase	VERB
gp-295	51	49	intention	intention	NOUN
gp-295	51	50	;	;	PUNCT
gp-295	51	51	(	(	PUNCT
gp-295	51	52	3	3	X
gp-295	51	53	)	)	PUNCT
gp-295	51	54	test	test	NOUN
gp-295	51	55	the	the	DET
gp-295	51	56	effect	effect	NOUN
gp-295	51	57	of	of	ADP
gp-295	51	58	hybrid	hybrid	NOUN
gp-295	51	59	service	service	NOUN
gp-295	51	60	type	type	NOUN
gp-295	51	61	moderation	moderation	NOUN
gp-295	51	62	on	on	ADP
gp-295	51	63	structural	structural	ADJ
gp-295	51	64	relationships	relationship	NOUN
gp-295	51	65	in	in	ADP
gp-295	51	66	the	the	DET
gp-295	51	67	model	model	NOUN
gp-295	51	68	;	;	PUNCT
gp-295	51	69	and	and	CCONJ
gp-295	51	70	(	(	PUNCT
gp-295	51	71	4	4	X
gp-295	51	72	)	)	PUNCT
gp-295	51	73	provide	provide	VERB
gp-295	51	74	strategic	strategic	ADJ
gp-295	51	75	recommendations	recommendation	NOUN
gp-295	51	76	for	for	ADP
gp-295	51	77	the	the	DET
gp-295	51	78	optimization	optimization	NOUN
gp-295	51	79	of	of	ADP
gp-295	51	80	dhl	dhl	PROPN
gp-295	51	81	express	express	PROPN
gp-295	51	82	pekanbaru	pekanbaru	PROPN
gp-295	51	83	’s	’s	PART
gp-295	51	84	omnichannel	omnichannel	NOUN
gp-295	51	85	strategy	strategy	NOUN
gp-295	51	86	.	.	PUNCT
gp-295	52	1	from	from	ADP
gp-295	52	2	a	a	DET
gp-295	52	3	theoretical	theoretical	ADJ
gp-295	52	4	perspective	perspective	NOUN
gp-295	52	5	,	,	PUNCT
gp-295	52	6	this	this	DET
gp-295	52	7	research	research	NOUN
gp-295	52	8	is	be	AUX
gp-295	52	9	expected	expect	VERB
gp-295	52	10	to	to	PART
gp-295	52	11	enrich	enrich	VERB
gp-295	52	12	the	the	DET
gp-295	52	13	academic	academic	ADJ
gp-295	52	14	literature	literature	NOUN
gp-295	52	15	on	on	ADP
gp-295	52	16	omnichannel	omnichannel	NOUN
gp-295	52	17	strategies	strategy	NOUN
gp-295	52	18	in	in	ADP
gp-295	52	19	the	the	DET
gp-295	52	20	logistics	logistic	NOUN
gp-295	52	21	industry	industry	NOUN
gp-295	52	22	,	,	PUNCT
gp-295	52	23	particularly	particularly	ADV
gp-295	52	24	in	in	ADP
gp-295	52	25	express	express	ADJ
gp-295	52	26	delivery	delivery	NOUN
gp-295	52	27	services	service	NOUN
gp-295	52	28	.	.	PUNCT
gp-295	53	1	the	the	DET
gp-295	53	2	study	study	NOUN
gp-295	53	3	provides	provide	VERB
gp-295	53	4	insights	insight	NOUN
gp-295	53	5	into	into	ADP
gp-295	53	6	how	how	SCONJ
gp-295	53	7	the	the	DET
gp-295	53	8	quality	quality	NOUN
gp-295	53	9	of	of	ADP
gp-295	53	10	logistics	logistic	NOUN
gp-295	53	11	services	service	NOUN
gp-295	53	12	and	and	CCONJ
gp-295	53	13	channel	channel	NOUN
gp-295	53	14	integration	integration	NOUN
gp-295	53	15	affect	affect	VERB
gp-295	53	16	customer	customer	NOUN
gp-295	53	17	satisfaction	satisfaction	NOUN
gp-295	53	18	and	and	CCONJ
gp-295	53	19	repurchase	repurchase	VERB
gp-295	53	20	intent	intent	NOUN
gp-295	53	21	,	,	PUNCT
gp-295	53	22	which	which	PRON
gp-295	53	23	was	be	AUX
gp-295	53	24	still	still	ADV
gp-295	53	25	limited	limit	VERB
gp-295	53	26	in	in	ADP
gp-295	53	27	previous	previous	ADJ
gp-295	53	28	research	research	NOUN
gp-295	53	29	.	.	PUNCT
gp-295	54	1	this	this	DET
gp-295	54	2	research	research	NOUN
gp-295	54	3	also	also	ADV
gp-295	54	4	contributes	contribute	VERB
gp-295	54	5	to	to	ADP
gp-295	54	6	developing	develop	VERB
gp-295	54	7	theories	theory	NOUN
gp-295	54	8	related	relate	VERB
gp-295	54	9	to	to	ADP
gp-295	54	10	the	the	DET
gp-295	54	11	application	application	NOUN
gp-295	54	12	of	of	ADP
gp-295	54	13	digital	digital	ADJ
gp-295	54	14	technology	technology	NOUN
gp-295	54	15	in	in	ADP
gp-295	54	16	logistics	logistic	NOUN
gp-295	54	17	services	service	NOUN
gp-295	54	18	,	,	PUNCT
gp-295	54	19	such	such	ADJ
gp-295	54	20	as	as	ADP
gp-295	54	21	real	real	ADJ
gp-295	54	22	-	-	PUNCT
gp-295	54	23	time	time	NOUN
gp-295	54	24	tracking	tracking	NOUN
gp-295	54	25	systems	system	NOUN
gp-295	54	26	,	,	PUNCT
gp-295	54	27	mobile	mobile	ADJ
gp-295	54	28	applications	application	NOUN
gp-295	54	29	,	,	PUNCT
gp-295	54	30	and	and	CCONJ
gp-295	54	31	delivery	delivery	NOUN
gp-295	54	32	flexibility	flexibility	NOUN
gp-295	54	33	.	.	PUNCT
gp-295	55	1	from	from	ADP
gp-295	55	2	a	a	DET
gp-295	55	3	practical	practical	ADJ
gp-295	55	4	point	point	NOUN
gp-295	55	5	of	of	ADP
gp-295	55	6	view	view	NOUN
gp-295	55	7	,	,	PUNCT
gp-295	55	8	this	this	DET
gp-295	55	9	study	study	NOUN
gp-295	55	10	provides	provide	VERB
gp-295	55	11	an	an	DET
gp-295	55	12	objective	objective	ADJ
gp-295	55	13	evaluation	evaluation	NOUN
gp-295	55	14	related	relate	VERB
gp-295	55	15	to	to	ADP
gp-295	55	16	the	the	DET
gp-295	55	17	effectiveness	effectiveness	NOUN
gp-295	55	18	of	of	ADP
gp-295	55	19	dhl	dhl	PROPN
gp-295	55	20	express	express	PROPN
gp-295	55	21	pekanbaru	pekanbaru	PROPN
gp-295	55	22	’s	’s	PART
gp-295	55	23	omnichannel	omnichannel	NOUN
gp-295	55	24	strategy	strategy	NOUN
gp-295	55	25	in	in	ADP
gp-295	55	26	integrating	integrate	VERB
gp-295	55	27	digital	digital	ADJ
gp-295	55	28	and	and	CCONJ
gp-295	55	29	physical	physical	ADJ
gp-295	55	30	services	service	NOUN
gp-295	55	31	.	.	PUNCT
gp-295	56	1	the	the	DET
gp-295	56	2	results	result	NOUN
gp-295	56	3	are	be	AUX
gp-295	56	4	expected	expect	VERB
gp-295	56	5	to	to	PART
gp-295	56	6	be	be	AUX
gp-295	56	7	a	a	DET
gp-295	56	8	consideration	consideration	NOUN
gp-295	56	9	for	for	SCONJ
gp-295	56	10	companies	company	NOUN
gp-295	56	11	to	to	PART
gp-295	56	12	identify	identify	VERB
gp-295	56	13	the	the	DET
gp-295	56	14	strengths	strength	NOUN
gp-295	56	15	and	and	CCONJ
gp-295	56	16	weaknesses	weakness	NOUN
gp-295	56	17	of	of	ADP
gp-295	56	18	current	current	ADJ
gp-295	56	19	strategies	strategy	NOUN
gp-295	56	20	,	,	PUNCT
gp-295	56	21	as	as	ADV
gp-295	56	22	well	well	ADV
gp-295	56	23	as	as	ADP
gp-295	56	24	develop	develop	VERB
gp-295	56	25	strategic	strategic	ADJ
gp-295	56	26	steps	step	NOUN
gp-295	56	27	that	that	PRON
gp-295	56	28	are	be	AUX
gp-295	56	29	more	more	ADV
gp-295	56	30	responsive	responsive	ADJ
gp-295	56	31	to	to	ADP
gp-295	56	32	customer	customer	NOUN
gp-295	56	33	needs	need	NOUN
gp-295	56	34	.	.	PUNCT
gp-295	57	1	by	by	ADP
gp-295	57	2	analyzing	analyze	VERB
gp-295	57	3	how	how	SCONJ
gp-295	57	4	customers	customer	NOUN
gp-295	57	5	respond	respond	VERB
gp-295	57	6	to	to	ADP
gp-295	57	7	the	the	DET
gp-295	57	8	integration	integration	NOUN
gp-295	57	9	of	of	ADP
gp-295	57	10	physical	physical	ADJ
gp-295	57	11	and	and	CCONJ
gp-295	57	12	digital	digital	ADJ
gp-295	57	13	channels	channel	NOUN
gp-295	57	14	,	,	PUNCT
gp-295	57	15	this	this	DET
gp-295	57	16	study	study	NOUN
gp-295	57	17	helps	help	VERB
gp-295	57	18	dhl	dhl	PROPN
gp-295	57	19	express	express	VERB
gp-295	57	20	pekanbaru	pekanbaru	PROPN
gp-295	57	21	understand	understand	VERB
gp-295	57	22	customer	customer	NOUN
gp-295	57	23	expectations	expectation	NOUN
gp-295	57	24	regarding	regard	VERB
gp-295	57	25	the	the	DET
gp-295	57	26	influence	influence	NOUN
gp-295	57	27	of	of	ADP
gp-295	57	28	channel	channel	NOUN
gp-295	57	29	integration	integration	NOUN
gp-295	57	30	and	and	CCONJ
gp-295	57	31	logistics	logistic	NOUN
gp-295	57	32	service	service	NOUN
gp-295	57	33	quality	quality	NOUN
gp-295	57	34	on	on	ADP
gp-295	57	35	repurchase	repurchase	NOUN
gp-295	57	36	intention	intention	NOUN
gp-295	57	37	mediated	mediate	VERB
gp-295	57	38	by	by	ADP
gp-295	57	39	customer	customer	NOUN
gp-295	57	40	satisfaction	satisfaction	NOUN
gp-295	57	41	(	(	PUNCT
gp-295	57	42	study	study	NOUN
gp-295	57	43	at	at	ADP
gp-295	57	44	dhl	dhl	PROPN
gp-295	57	45	express	express	PROPN
gp-295	57	46	pekanbaru	pekanbaru	PROPN
gp-295	57	47	)	)	PUNCT
gp-295	57	48	1492	1492	NUM
gp-295	57	49	delivery	delivery	NOUN
gp-295	57	50	services	service	NOUN
gp-295	57	51	,	,	PUNCT
gp-295	57	52	including	include	VERB
gp-295	57	53	in	in	ADP
gp-295	57	54	terms	term	NOUN
gp-295	57	55	of	of	ADP
gp-295	57	56	speed	speed	NOUN
gp-295	57	57	,	,	PUNCT
gp-295	57	58	accuracy	accuracy	NOUN
gp-295	57	59	,	,	PUNCT
gp-295	57	60	ease	ease	NOUN
gp-295	57	61	of	of	ADP
gp-295	57	62	tracking	tracking	NOUN
gp-295	57	63	,	,	PUNCT
gp-295	57	64	and	and	CCONJ
gp-295	57	65	flexibility	flexibility	NOUN
gp-295	57	66	of	of	ADP
gp-295	57	67	delivery	delivery	NOUN
gp-295	57	68	options	option	NOUN
gp-295	57	69	.	.	PUNCT
gp-295	58	1	the	the	DET
gp-295	58	2	findings	finding	NOUN
gp-295	58	3	from	from	ADP
gp-295	58	4	this	this	DET
gp-295	58	5	study	study	NOUN
gp-295	58	6	can	can	AUX
gp-295	58	7	serve	serve	VERB
gp-295	58	8	as	as	ADP
gp-295	58	9	a	a	DET
gp-295	58	10	guide	guide	NOUN
gp-295	58	11	for	for	ADP
gp-295	58	12	other	other	ADJ
gp-295	58	13	logistics	logistic	NOUN
gp-295	58	14	companies	company	NOUN
gp-295	58	15	in	in	ADP
gp-295	58	16	implementing	implement	VERB
gp-295	58	17	omnichannel	omnichannel	NOUN
gp-295	58	18	strategies	strategy	NOUN
gp-295	58	19	.	.	PUNCT
gp-295	59	1	by	by	ADP
gp-295	59	2	understanding	understand	VERB
gp-295	59	3	how	how	SCONJ
gp-295	59	4	the	the	DET
gp-295	59	5	integration	integration	NOUN
gp-295	59	6	of	of	ADP
gp-295	59	7	digital	digital	ADJ
gp-295	59	8	channels	channel	NOUN
gp-295	59	9	and	and	CCONJ
gp-295	59	10	technologies	technology	NOUN
gp-295	59	11	can	can	AUX
gp-295	59	12	improve	improve	VERB
gp-295	59	13	customer	customer	NOUN
gp-295	59	14	satisfaction	satisfaction	NOUN
gp-295	59	15	,	,	PUNCT
gp-295	59	16	the	the	DET
gp-295	59	17	logistics	logistic	NOUN
gp-295	59	18	industry	industry	NOUN
gp-295	59	19	can	can	AUX
gp-295	59	20	adapt	adapt	VERB
gp-295	59	21	to	to	ADP
gp-295	59	22	digitalization	digitalization	NOUN
gp-295	59	23	trends	trend	NOUN
gp-295	59	24	and	and	CCONJ
gp-295	59	25	market	market	NOUN
gp-295	59	26	demands	demand	NOUN
gp-295	59	27	.	.	PUNCT
gp-295	60	1	this	this	DET
gp-295	60	2	research	research	NOUN
gp-295	60	3	also	also	ADV
gp-295	60	4	provides	provide	VERB
gp-295	60	5	insights	insight	NOUN
gp-295	60	6	for	for	ADP
gp-295	60	7	policymakers	policymaker	NOUN
gp-295	60	8	and	and	CCONJ
gp-295	60	9	regulators	regulator	NOUN
gp-295	60	10	regarding	regard	VERB
gp-295	60	11	the	the	DET
gp-295	60	12	importance	importance	NOUN
gp-295	60	13	of	of	ADP
gp-295	60	14	supporting	support	VERB
gp-295	60	15	the	the	DET
gp-295	60	16	digitalization	digitalization	NOUN
gp-295	60	17	of	of	ADP
gp-295	60	18	the	the	DET
gp-295	60	19	logistics	logistic	NOUN
gp-295	60	20	sector	sector	NOUN
gp-295	60	21	,	,	PUNCT
gp-295	60	22	which	which	PRON
gp-295	60	23	is	be	AUX
gp-295	60	24	expected	expect	VERB
gp-295	60	25	to	to	PART
gp-295	60	26	encourage	encourage	VERB
gp-295	60	27	policies	policy	NOUN
gp-295	60	28	that	that	PRON
gp-295	60	29	facilitate	facilitate	VERB
gp-295	60	30	the	the	DET
gp-295	60	31	adoption	adoption	NOUN
gp-295	60	32	of	of	ADP
gp-295	60	33	technology	technology	NOUN
gp-295	60	34	in	in	ADP
gp-295	60	35	logistics	logistic	NOUN
gp-295	60	36	services	service	NOUN
gp-295	60	37	,	,	PUNCT
gp-295	60	38	accelerate	accelerate	VERB
gp-295	60	39	digital	digital	ADJ
gp-295	60	40	transformation	transformation	NOUN
gp-295	60	41	,	,	PUNCT
gp-295	60	42	and	and	CCONJ
gp-295	60	43	increase	increase	VERB
gp-295	60	44	the	the	DET
gp-295	60	45	competitiveness	competitiveness	NOUN
gp-295	60	46	of	of	ADP
gp-295	60	47	logistics	logistic	NOUN
gp-295	60	48	business	business	NOUN
gp-295	60	49	actors	actor	NOUN
gp-295	60	50	at	at	ADP
gp-295	60	51	the	the	DET
gp-295	60	52	national	national	ADJ
gp-295	60	53	and	and	CCONJ
gp-295	60	54	global	global	ADJ
gp-295	60	55	levels	level	NOUN
gp-295	60	56	.	.	PUNCT
gp-295	61	1	method	method	VERB
gp-295	61	2	this	this	DET
gp-295	61	3	study	study	NOUN
gp-295	61	4	uses	use	VERB
gp-295	61	5	a	a	DET
gp-295	61	6	quantitative	quantitative	ADJ
gp-295	61	7	approach	approach	NOUN
gp-295	61	8	with	with	ADP
gp-295	61	9	structural	structural	ADJ
gp-295	61	10	equation	equation	NOUN
gp-295	61	11	modeling	model	VERB
gp-295	61	12	partial	partial	ADJ
gp-295	61	13	least	least	ADJ
gp-295	61	14	squares	square	NOUN
gp-295	61	15	(	(	PUNCT
gp-295	61	16	sem	sem	NOUN
gp-295	61	17	-	-	PUNCT
gp-295	61	18	pls	pls	NOUN
gp-295	61	19	)	)	PUNCT
gp-295	61	20	.	.	PUNCT
gp-295	62	1	the	the	DET
gp-295	62	2	research	research	NOUN
gp-295	62	3	design	design	NOUN
gp-295	62	4	is	be	AUX
gp-295	62	5	descriptive	descriptive	ADJ
gp-295	62	6	-	-	ADJ
gp-295	62	7	confirmatory	confirmatory	ADJ
gp-295	62	8	with	with	ADP
gp-295	62	9	a	a	DET
gp-295	62	10	positivism	positivism	NOUN
gp-295	62	11	paradigm	paradigm	NOUN
gp-295	62	12	and	and	CCONJ
gp-295	62	13	a	a	DET
gp-295	62	14	deductive	deductive	ADJ
gp-295	62	15	theory	theory	NOUN
gp-295	62	16	development	development	NOUN
gp-295	62	17	approach	approach	NOUN
gp-295	62	18	.	.	PUNCT
gp-295	63	1	data	datum	NOUN
gp-295	63	2	was	be	AUX
gp-295	63	3	collected	collect	VERB
gp-295	63	4	through	through	ADP
gp-295	63	5	an	an	DET
gp-295	63	6	online	online	ADJ
gp-295	63	7	survey	survey	NOUN
gp-295	63	8	using	use	VERB
gp-295	63	9	google	google	PROPN
gp-295	63	10	forms	form	NOUN
gp-295	63	11	which	which	PRON
gp-295	63	12	was	be	AUX
gp-295	63	13	distributed	distribute	VERB
gp-295	63	14	to	to	ADP
gp-295	63	15	dhl	dhl	VERB
gp-295	63	16	express	express	VERB
gp-295	63	17	pekanbaru	pekanbaru	NOUN
gp-295	63	18	customers	customer	NOUN
gp-295	63	19	.	.	PUNCT
gp-295	64	1	the	the	DET
gp-295	64	2	population	population	NOUN
gp-295	64	3	consists	consist	VERB
gp-295	64	4	of	of	ADP
gp-295	64	5	all	all	DET
gp-295	64	6	dhl	dhl	NOUN
gp-295	64	7	express	express	VERB
gp-295	64	8	customers	customer	NOUN
gp-295	64	9	who	who	PRON
gp-295	64	10	use	use	VERB
gp-295	64	11	delivery	delivery	NOUN
gp-295	64	12	services	service	NOUN
gp-295	64	13	through	through	ADP
gp-295	64	14	pekanbaru	pekanbaru	PROPN
gp-295	64	15	service	service	NOUN
gp-295	64	16	points	point	NOUN
gp-295	64	17	,	,	PUNCT
gp-295	64	18	totaling	total	VERB
gp-295	64	19	497	497	NUM
gp-295	64	20	customers	customer	NOUN
gp-295	64	21	from	from	ADP
gp-295	64	22	2023	2023	NUM
gp-295	64	23	to	to	PART
gp-295	64	24	q1	q1	VERB
gp-295	64	25	2025	2025	NUM
gp-295	64	26	.	.	PUNCT
gp-295	65	1	the	the	DET
gp-295	65	2	sample	sample	NOUN
gp-295	65	3	size	size	NOUN
gp-295	65	4	was	be	AUX
gp-295	65	5	determined	determine	VERB
gp-295	65	6	using	use	VERB
gp-295	65	7	the	the	DET
gp-295	65	8	slovin	slovin	NOUN
gp-295	65	9	formula	formula	NOUN
gp-295	65	10	with	with	ADP
gp-295	65	11	a	a	DET
gp-295	65	12	margin	margin	NOUN
gp-295	65	13	of	of	ADP
gp-295	65	14	error	error	NOUN
gp-295	65	15	of	of	ADP
gp-295	65	16	3.12	3.12	NUM
gp-295	65	17	%	%	NOUN
gp-295	65	18	,	,	PUNCT
gp-295	65	19	resulting	result	VERB
gp-295	65	20	in	in	ADP
gp-295	65	21	335	335	NUM
gp-295	65	22	respondents	respondent	NOUN
gp-295	65	23	selected	select	VERB
gp-295	65	24	through	through	ADP
gp-295	65	25	purposive	purposive	ADJ
gp-295	65	26	sampling	sample	VERB
gp-295	65	27	technique	technique	NOUN
gp-295	65	28	.	.	PUNCT
gp-295	66	1	the	the	DET
gp-295	66	2	sampling	sample	VERB
gp-295	66	3	criteria	criterion	NOUN
gp-295	66	4	include	include	VERB
gp-295	66	5	:	:	PUNCT
gp-295	66	6	(	(	PUNCT
gp-295	66	7	1	1	X
gp-295	66	8	)	)	PUNCT
gp-295	66	9	dhl	dhl	NOUN
gp-295	66	10	express	express	VERB
gp-295	66	11	pekanbaru	pekanbaru	NOUN
gp-295	66	12	customers	customer	NOUN
gp-295	66	13	who	who	PRON
gp-295	66	14	have	have	AUX
gp-295	66	15	used	use	VERB
gp-295	66	16	delivery	delivery	NOUN
gp-295	66	17	services	service	NOUN
gp-295	66	18	through	through	ADP
gp-295	66	19	the	the	DET
gp-295	66	20	book	book	NOUN
gp-295	66	21	online	online	ADJ
gp-295	66	22	drop	drop	NOUN
gp-295	66	23	off	off	ADP
gp-295	66	24	(	(	PUNCT
gp-295	66	25	bops	bop	NOUN
gp-295	66	26	)	)	PUNCT
gp-295	66	27	or	or	CCONJ
gp-295	66	28	book	book	NOUN
gp-295	66	29	in	in	ADP
gp-295	66	30	service	service	NOUN
gp-295	66	31	point	point	NOUN
gp-295	66	32	ship	ship	NOUN
gp-295	66	33	direct	direct	ADJ
gp-295	66	34	(	(	PUNCT
gp-295	66	35	bssd	bssd	NOUN
gp-295	66	36	)	)	PUNCT
gp-295	66	37	method	method	NOUN
gp-295	66	38	,	,	PUNCT
gp-295	66	39	(	(	PUNCT
gp-295	66	40	2	2	X
gp-295	66	41	)	)	PUNCT
gp-295	66	42	omnichannel	omnichannel	NOUN
gp-295	66	43	channel	channel	NOUN
gp-295	66	44	users	user	NOUN
gp-295	66	45	such	such	ADJ
gp-295	66	46	as	as	ADP
gp-295	66	47	walk	walk	NOUN
gp-295	66	48	-	-	PUNCT
gp-295	66	49	ins	in	NOUN
gp-295	66	50	to	to	ADP
gp-295	66	51	service	service	NOUN
gp-295	66	52	points	point	NOUN
gp-295	66	53	,	,	PUNCT
gp-295	66	54	mobile	mobile	ADJ
gp-295	66	55	applications	application	NOUN
gp-295	66	56	,	,	PUNCT
gp-295	66	57	websites	website	NOUN
gp-295	66	58	,	,	PUNCT
gp-295	66	59	call	call	NOUN
gp-295	66	60	centers	center	NOUN
gp-295	66	61	,	,	PUNCT
gp-295	66	62	or	or	CCONJ
gp-295	66	63	chatbots	chatbot	NOUN
gp-295	66	64	,	,	PUNCT
gp-295	66	65	and	and	CCONJ
gp-295	66	66	(	(	PUNCT
gp-295	66	67	3	3	X
gp-295	66	68	)	)	PUNCT
gp-295	66	69	customers	customer	NOUN
gp-295	66	70	who	who	PRON
gp-295	66	71	prioritize	prioritize	VERB
gp-295	66	72	service	service	NOUN
gp-295	66	73	quality	quality	NOUN
gp-295	66	74	in	in	ADP
gp-295	66	75	shipping	shipping	NOUN
gp-295	66	76	goods	good	NOUN
gp-295	66	77	.	.	PUNCT
gp-295	67	1	the	the	DET
gp-295	67	2	research	research	NOUN
gp-295	67	3	variables	variable	NOUN
gp-295	67	4	consisted	consist	VERB
gp-295	67	5	of	of	ADP
gp-295	67	6	five	five	NUM
gp-295	67	7	main	main	ADJ
gp-295	67	8	constructs	construct	NOUN
gp-295	67	9	adapted	adapt	VERB
gp-295	67	10	from	from	ADP
gp-295	67	11	prassida	prassida	PROPN
gp-295	67	12	&	&	CCONJ
gp-295	67	13	hsu	hsu	PROPN
gp-295	67	14	(	(	PUNCT
gp-295	67	15	2022	2022	NUM
gp-295	67	16	):	):	PUNCT
gp-295	67	17	perceived	perceive	VERB
gp-295	67	18	channel	channel	NOUN
gp-295	67	19	integration	integration	NOUN
gp-295	67	20	quality	quality	NOUN
gp-295	67	21	(	(	PUNCT
gp-295	67	22	32	32	NUM
gp-295	67	23	items	item	NOUN
gp-295	67	24	)	)	PUNCT
gp-295	67	25	,	,	PUNCT
gp-295	67	26	perceived	perceive	VERB
gp-295	67	27	logistics	logistic	NOUN
gp-295	67	28	service	service	NOUN
gp-295	67	29	quality	quality	NOUN
gp-295	67	30	(	(	PUNCT
gp-295	67	31	15	15	NUM
gp-295	67	32	items	item	NOUN
gp-295	67	33	)	)	PUNCT
gp-295	67	34	,	,	PUNCT
gp-295	67	35	transaction	transaction	NOUN
gp-295	67	36	-	-	PUNCT
gp-295	67	37	specific	specific	ADJ
gp-295	67	38	satisfaction	satisfaction	NOUN
gp-295	67	39	(	(	PUNCT
gp-295	67	40	3	3	NUM
gp-295	67	41	items	item	NOUN
gp-295	67	42	)	)	PUNCT
gp-295	67	43	,	,	PUNCT
gp-295	67	44	cumulative	cumulative	ADJ
gp-295	67	45	satisfaction	satisfaction	NOUN
gp-295	67	46	(	(	PUNCT
gp-295	67	47	3	3	NUM
gp-295	67	48	items	item	NOUN
gp-295	67	49	)	)	PUNCT
gp-295	67	50	,	,	PUNCT
gp-295	67	51	and	and	CCONJ
gp-295	67	52	repurchase	repurchase	VERB
gp-295	67	53	intention	intention	NOUN
gp-295	67	54	(	(	PUNCT
gp-295	67	55	3	3	NUM
gp-295	67	56	items	item	NOUN
gp-295	67	57	)	)	PUNCT
gp-295	67	58	.	.	PUNCT
gp-295	68	1	all	all	DET
gp-295	68	2	items	item	NOUN
gp-295	68	3	were	be	AUX
gp-295	68	4	measured	measure	VERB
gp-295	68	5	using	use	VERB
gp-295	68	6	a	a	DET
gp-295	68	7	7	7	NUM
gp-295	68	8	-	-	PUNCT
gp-295	68	9	point	point	NOUN
gp-295	68	10	likert	likert	ADJ
gp-295	68	11	scale	scale	NOUN
gp-295	68	12	.	.	PUNCT
gp-295	69	1	data	datum	NOUN
gp-295	69	2	analysis	analysis	NOUN
gp-295	69	3	was	be	AUX
gp-295	69	4	carried	carry	VERB
gp-295	69	5	out	out	ADP
gp-295	69	6	using	use	VERB
gp-295	69	7	smartpls	smartpls	NOUN
gp-295	69	8	4.0	4.0	NUM
gp-295	69	9	software	software	NOUN
gp-295	69	10	with	with	ADP
gp-295	69	11	two	two	NUM
gp-295	69	12	main	main	ADJ
gp-295	69	13	stages	stage	NOUN
gp-295	69	14	:	:	PUNCT
gp-295	69	15	evaluation	evaluation	NOUN
gp-295	69	16	of	of	ADP
gp-295	69	17	the	the	DET
gp-295	69	18	outer	outer	ADJ
gp-295	69	19	model	model	NOUN
gp-295	69	20	(	(	PUNCT
gp-295	69	21	measurement	measurement	NOUN
gp-295	69	22	model	model	NOUN
gp-295	69	23	)	)	PUNCT
gp-295	69	24	to	to	PART
gp-295	69	25	test	test	VERB
gp-295	69	26	the	the	DET
gp-295	69	27	validity	validity	NOUN
gp-295	69	28	and	and	CCONJ
gp-295	69	29	reliability	reliability	NOUN
gp-295	69	30	,	,	PUNCT
gp-295	69	31	and	and	CCONJ
gp-295	69	32	the	the	DET
gp-295	69	33	evaluation	evaluation	NOUN
gp-295	69	34	of	of	ADP
gp-295	69	35	the	the	DET
gp-295	69	36	inner	inner	ADJ
gp-295	69	37	model	model	NOUN
gp-295	69	38	(	(	PUNCT
gp-295	69	39	structural	structural	ADJ
gp-295	69	40	model	model	NOUN
gp-295	69	41	)	)	PUNCT
gp-295	69	42	to	to	PART
gp-295	69	43	test	test	VERB
gp-295	69	44	the	the	DET
gp-295	69	45	hypothesis	hypothesis	NOUN
gp-295	69	46	and	and	CCONJ
gp-295	69	47	analyze	analyze	VERB
gp-295	69	48	the	the	DET
gp-295	69	49	relationship	relationship	NOUN
gp-295	69	50	between	between	ADP
gp-295	69	51	constructs	construct	NOUN
gp-295	69	52	.	.	PUNCT
gp-295	70	1	result	result	NOUN
gp-295	70	2	and	and	CCONJ
gp-295	70	3	discussion	discussion	NOUN
gp-295	70	4	descriptive	descriptive	ADJ
gp-295	70	5	analysis	analysis	NOUN
gp-295	70	6	according	accord	VERB
gp-295	70	7	to	to	ADP
gp-295	70	8	sugiyono	sugiyono	NOUN
gp-295	70	9	(	(	PUNCT
gp-295	70	10	2019	2019	NUM
gp-295	70	11	)	)	PUNCT
gp-295	70	12	,	,	PUNCT
gp-295	70	13	descriptive	descriptive	ADJ
gp-295	70	14	analysis	analysis	NOUN
gp-295	70	15	is	be	AUX
gp-295	70	16	a	a	DET
gp-295	70	17	statistical	statistical	ADJ
gp-295	70	18	method	method	NOUN
gp-295	70	19	used	use	VERB
gp-295	70	20	to	to	PART
gp-295	70	21	process	process	VERB
gp-295	70	22	and	and	CCONJ
gp-295	70	23	present	present	ADJ
gp-295	70	24	data	datum	NOUN
gp-295	70	25	by	by	ADP
gp-295	70	26	describing	describe	VERB
gp-295	70	27	or	or	CCONJ
gp-295	70	28	explaining	explain	VERB
gp-295	70	29	general	general	ADJ
gp-295	70	30	data	datum	NOUN
gp-295	70	31	conditions	condition	NOUN
gp-295	70	32	so	so	SCONJ
gp-295	70	33	that	that	SCONJ
gp-295	70	34	it	it	PRON
gp-295	70	35	is	be	AUX
gp-295	70	36	easy	easy	ADJ
gp-295	70	37	to	to	PART
gp-295	70	38	understand	understand	VERB
gp-295	70	39	.	.	PUNCT
gp-295	71	1	this	this	DET
gp-295	71	2	technique	technique	NOUN
gp-295	71	3	aims	aim	VERB
gp-295	71	4	to	to	PART
gp-295	71	5	convey	convey	VERB
gp-295	71	6	important	important	ADJ
gp-295	71	7	information	information	NOUN
gp-295	71	8	from	from	ADP
gp-295	71	9	the	the	DET
gp-295	71	10	data	datum	NOUN
gp-295	71	11	,	,	PUNCT
gp-295	71	12	such	such	ADJ
gp-295	71	13	as	as	ADP
gp-295	71	14	mean	mean	ADJ
gp-295	71	15	values	value	NOUN
gp-295	71	16	,	,	PUNCT
gp-295	71	17	standard	standard	ADJ
gp-295	71	18	deviations	deviation	NOUN
gp-295	71	19	,	,	PUNCT
gp-295	71	20	variances	variance	NOUN
gp-295	71	21	,	,	PUNCT
gp-295	71	22	and	and	CCONJ
gp-295	71	23	highest	high	ADJ
gp-295	71	24	and	and	CCONJ
gp-295	71	25	lowest	low	ADJ
gp-295	71	26	values	value	NOUN
gp-295	71	27	.	.	PUNCT
gp-295	72	1	the	the	DET
gp-295	72	2	influence	influence	NOUN
gp-295	72	3	of	of	ADP
gp-295	72	4	channel	channel	NOUN
gp-295	72	5	integration	integration	NOUN
gp-295	72	6	and	and	CCONJ
gp-295	72	7	logistics	logistic	NOUN
gp-295	72	8	service	service	NOUN
gp-295	72	9	quality	quality	NOUN
gp-295	72	10	on	on	ADP
gp-295	72	11	repurchase	repurchase	NOUN
gp-295	72	12	intention	intention	NOUN
gp-295	72	13	mediated	mediate	VERB
gp-295	72	14	by	by	ADP
gp-295	72	15	customer	customer	NOUN
gp-295	72	16	satisfaction	satisfaction	NOUN
gp-295	72	17	(	(	PUNCT
gp-295	72	18	study	study	NOUN
gp-295	72	19	at	at	ADP
gp-295	72	20	dhl	dhl	PROPN
gp-295	72	21	express	express	PROPN
gp-295	72	22	pekanbaru	pekanbaru	PROPN
gp-295	72	23	)	)	PUNCT
gp-295	72	24	1493	1493	NUM
gp-295	72	25	perceived	perceive	VERB
gp-295	72	26	channel	channel	NOUN
gp-295	72	27	integration	integration	NOUN
gp-295	72	28	quality	quality	NOUN
gp-295	72	29	(	(	PUNCT
gp-295	72	30	pciq	pciq	NOUN
gp-295	72	31	)	)	PUNCT
gp-295	72	32	based	base	VERB
gp-295	72	33	on	on	ADP
gp-295	72	34	the	the	DET
gp-295	72	35	results	result	NOUN
gp-295	72	36	of	of	ADP
gp-295	72	37	dhl	dhl	NOUN
gp-295	72	38	express	express	ADJ
gp-295	72	39	customer	customer	NOUN
gp-295	72	40	perception	perception	NOUN
gp-295	72	41	data	datum	NOUN
gp-295	72	42	processing	processing	NOUN
gp-295	72	43	in	in	ADP
gp-295	72	44	measuring	measure	VERB
gp-295	72	45	perceived	perceive	VERB
gp-295	72	46	channel	channel	NOUN
gp-295	72	47	integration	integration	NOUN
gp-295	72	48	quality	quality	NOUN
gp-295	72	49	(	(	PUNCT
gp-295	72	50	pciq	pciq	NOUN
gp-295	72	51	)	)	PUNCT
gp-295	72	52	,	,	PUNCT
gp-295	72	53	an	an	DET
gp-295	72	54	actual	actual	ADJ
gp-295	72	55	score	score	NOUN
gp-295	72	56	of	of	ADP
gp-295	72	57	62,736	62,736	NUM
gp-295	72	58	was	be	AUX
gp-295	72	59	obtained	obtain	VERB
gp-295	72	60	out	out	ADP
gp-295	72	61	of	of	ADP
gp-295	72	62	a	a	DET
gp-295	72	63	total	total	ADJ
gp-295	72	64	ideal	ideal	ADJ
gp-295	72	65	score	score	NOUN
gp-295	72	66	of	of	ADP
gp-295	72	67	75,040	75,040	NUM
gp-295	72	68	,	,	PUNCT
gp-295	72	69	with	with	ADP
gp-295	72	70	an	an	DET
gp-295	72	71	average	average	ADJ
gp-295	72	72	percentage	percentage	NOUN
gp-295	72	73	of	of	ADP
gp-295	72	74	84.0	84.0	NUM
gp-295	72	75	%	%	NOUN
gp-295	72	76	.	.	PUNCT
gp-295	73	1	this	this	DET
gp-295	73	2	value	value	NOUN
gp-295	73	3	shows	show	VERB
gp-295	73	4	that	that	SCONJ
gp-295	73	5	in	in	ADP
gp-295	73	6	general	general	ADJ
gp-295	73	7	the	the	DET
gp-295	73	8	channel	channel	NOUN
gp-295	73	9	integration	integration	NOUN
gp-295	73	10	implemented	implement	VERB
gp-295	73	11	by	by	ADP
gp-295	73	12	dhl	dhl	PROPN
gp-295	73	13	has	have	AUX
gp-295	73	14	gone	go	VERB
gp-295	73	15	well	well	ADV
gp-295	73	16	and	and	CCONJ
gp-295	73	17	has	have	AUX
gp-295	73	18	been	be	AUX
gp-295	73	19	positively	positively	ADV
gp-295	73	20	received	receive	VERB
gp-295	73	21	by	by	ADP
gp-295	73	22	customers	customer	NOUN
gp-295	73	23	.	.	PUNCT
gp-295	74	1	table	table	NOUN
gp-295	74	2	1	1	NUM
gp-295	74	3	.	.	PUNCT
gp-295	74	4	descriptive	descriptive	ADJ
gp-295	74	5	analysis	analysis	NOUN
gp-295	74	6	of	of	ADP
gp-295	74	7	pciq	pciq	NOUN
gp-295	74	8	variables	variable	NOUN
gp-295	74	9	dimension	dimension	NOUN
gp-295	74	10	item	item	NOUN
gp-295	74	11	sts	st	VERB
gp-295	74	12	ts	ts	ADP
gp-295	74	13	cts	cts	PROPN
gp-295	74	14	n	n	PROPN
gp-295	74	15	cs	cs	PROPN
gp-295	74	16	s	s	PROPN
gp-295	74	17	ss	ss	PROPN
gp-295	74	18	total	total	ADJ
gp-295	74	19	ideal	ideal	ADJ
gp-295	74	20	score	score	NOUN
gp-295	74	21	percentage	percentage	NOUN
gp-295	74	22	perceived	perceive	VERB
gp-295	74	23	channel	channel	NOUN
gp-295	74	24	breadth	breadth	NOUN
gp-295	74	25	bcc1	bcc1	NOUN
gp-295	74	26	5	5	NUM
gp-295	74	27	2	2	NUM
gp-295	74	28	1	1	NUM
gp-295	74	29	8	8	NUM
gp-295	74	30	84	84	NUM
gp-295	74	31	150	150	NUM
gp-295	74	32	85	85	NUM
gp-295	74	33	1959	1959	NUM
gp-295	74	34	2345	2345	NUM
gp-295	74	35	83.5	83.5	NUM
gp-295	74	36	%	%	NOUN
gp-295	74	37	bcc2	bcc2	NOUN
gp-295	74	38	3	3	NUM
gp-295	74	39	1	1	NUM
gp-295	74	40	5	5	NUM
gp-295	74	41	16	16	NUM
gp-295	74	42	96	96	NUM
gp-295	74	43	130	130	NUM
gp-295	74	44	84	84	NUM
gp-295	74	45	1932	1932	NUM
gp-295	74	46	2345	2345	NUM
gp-295	74	47	82.4	82.4	NUM
gp-295	74	48	%	%	NOUN
gp-295	74	49	bcc3	bcc3	NOUN
gp-295	74	50	1	1	NUM
gp-295	74	51	1	1	NUM
gp-295	74	52	1	1	NUM
gp-295	74	53	7	7	NUM
gp-295	74	54	130	130	NUM
gp-295	74	55	130	130	NUM
gp-295	74	56	65	65	NUM
gp-295	74	57	1919	1919	NUM
gp-295	74	58	2345	2345	NUM
gp-295	74	59	81.9	81.9	NUM
gp-295	74	60	%	%	NOUN
gp-295	74	61	perceived	perceive	VERB
gp-295	74	62	channel	channel	NOUN
gp-295	74	63	transparency	transparency	NOUN
gp-295	74	64	tcc1	tcc1	NOUN
gp-295	74	65	3	3	NUM
gp-295	74	66	4	4	NUM
gp-295	74	67	6	6	NUM
gp-295	74	68	19	19	NUM
gp-295	74	69	92	92	NUM
gp-295	74	70	120	120	NUM
gp-295	74	71	91	91	NUM
gp-295	74	72	1922	1922	NUM
gp-295	74	73	2345	2345	NUM
gp-295	74	74	82.0	82.0	NUM
gp-295	74	75	%	%	NOUN
gp-295	74	76	tcc2	tcc2	NOUN
gp-295	74	77	2	2	NUM
gp-295	74	78	2	2	NUM
gp-295	74	79	1	1	NUM
gp-295	74	80	21	21	NUM
gp-295	74	81	96	96	NUM
gp-295	74	82	110	110	NUM
gp-295	74	83	103	103	NUM
gp-295	74	84	1954	1954	NUM
gp-295	74	85	2345	2345	NUM
gp-295	74	86	83.3	83.3	NUM
gp-295	74	87	%	%	NOUN
gp-295	74	88	tcc3	tcc3	NOUN
gp-295	74	89	3	3	NUM
gp-295	74	90	3	3	NUM
gp-295	74	91	2	2	NUM
gp-295	74	92	18	18	NUM
gp-295	74	93	60	60	NUM
gp-295	74	94	160	160	NUM
gp-295	74	95	89	89	NUM
gp-295	74	96	1970	1970	NUM
gp-295	74	97	2345	2345	NUM
gp-295	74	98	84.0	84.0	NUM
gp-295	74	99	%	%	NOUN
gp-295	74	100	perceived	perceive	VERB
gp-295	74	101	channel	channel	NOUN
gp-295	74	102	appropriateness	appropriateness	NOUN
gp-295	74	103	apc1	apc1	NOUN
gp-295	74	104	2	2	NUM
gp-295	74	105	1	1	NUM
gp-295	74	106	5	5	NUM
gp-295	74	107	15	15	NUM
gp-295	74	108	61	61	NUM
gp-295	74	109	150	150	NUM
gp-295	74	110	101	101	NUM
gp-295	74	111	1991	1991	NUM
gp-295	74	112	2345	2345	NUM
gp-295	74	113	84.9	84.9	NUM
gp-295	74	114	%	%	NOUN
gp-295	74	115	apc2	apc2	NOUN
gp-295	74	116	4	4	NUM
gp-295	74	117	2	2	NUM
gp-295	74	118	1	1	NUM
gp-295	74	119	8	8	NUM
gp-295	74	120	78	78	NUM
gp-295	74	121	160	160	NUM
gp-295	74	122	82	82	NUM
gp-295	74	123	1967	1967	NUM
gp-295	74	124	2345	2345	NUM
gp-295	74	125	83.9	83.9	NUM
gp-295	74	126	%	%	NOUN
gp-295	74	127	perceived	perceive	VERB
gp-295	74	128	information	information	NOUN
gp-295	74	129	consistency	consistency	NOUN
gp-295	74	130	inc1	inc1	NOUN
gp-295	74	131	4	4	NUM
gp-295	74	132	6	6	NUM
gp-295	74	133	12	12	NUM
gp-295	74	134	7	7	NUM
gp-295	74	135	36	36	NUM
gp-295	74	136	165	165	NUM
gp-295	74	137	105	105	NUM
gp-295	74	138	1985	1985	NUM
gp-295	74	139	2345	2345	NUM
gp-295	74	140	84.7	84.7	NUM
gp-295	74	141	%	%	NOUN
gp-295	74	142	inc2	inc2	ADJ
gp-295	74	143	5	5	NUM
gp-295	74	144	1	1	NUM
gp-295	74	145	8	8	NUM
gp-295	74	146	11	11	NUM
gp-295	74	147	50	50	NUM
gp-295	74	148	150	150	NUM
gp-295	74	149	110	110	NUM
gp-295	74	150	1995	1995	NUM
gp-295	74	151	2345	2345	NUM
gp-295	74	152	85.0	85.0	NUM
gp-295	74	153	%	%	NOUN
gp-295	74	154	inc3	inc3	NOUN
gp-295	74	155	6	6	NUM
gp-295	74	156	1	1	NUM
gp-295	74	157	6	6	NUM
gp-295	74	158	12	12	NUM
gp-295	74	159	78	78	NUM
gp-295	74	160	135	135	NUM
gp-295	74	161	97	97	NUM
gp-295	74	162	1953	1953	NUM
gp-295	74	163	2345	2345	NUM
gp-295	74	164	83.2	83.2	NUM
gp-295	74	165	%	%	NOUN
gp-295	74	166	inc4	inc4	VERB
gp-295	74	167	3	3	NUM
gp-295	74	168	4	4	NUM
gp-295	74	169	7	7	NUM
gp-295	74	170	4	4	NUM
gp-295	74	171	65	65	NUM
gp-295	74	172	130	130	NUM
gp-295	74	173	122	122	NUM
gp-295	74	174	2007	2007	NUM
gp-295	74	175	2345	2345	NUM
gp-295	74	176	85.6	85.6	NUM
gp-295	74	177	%	%	NOUN
gp-295	74	178	total	total	NOUN
gp-295	75	1	62.736	62.736	NUM
gp-295	75	2	75.040	75.040	NUM
gp-295	75	3	84,0	84,0	NUM
gp-295	75	4	%	%	NOUN
gp-295	75	5	source	source	NOUN
gp-295	75	6	:	:	PUNCT
gp-295	75	7	smartpls	smartpls	PROPN
gp-295	75	8	data	data	NOUN
gp-295	75	9	processing	process	VERB
gp-295	75	10	4.0	4.0	NUM
gp-295	75	11	the	the	DET
gp-295	75	12	results	result	NOUN
gp-295	75	13	of	of	ADP
gp-295	75	14	the	the	DET
gp-295	75	15	analysis	analysis	NOUN
gp-295	75	16	showed	show	VERB
gp-295	75	17	that	that	SCONJ
gp-295	75	18	customer	customer	NOUN
gp-295	75	19	perception	perception	NOUN
gp-295	75	20	of	of	ADP
gp-295	75	21	the	the	DET
gp-295	75	22	quality	quality	NOUN
gp-295	75	23	of	of	ADP
gp-295	75	24	dhl	dhl	PROPN
gp-295	75	25	express	express	ADJ
gp-295	75	26	channel	channel	NOUN
gp-295	75	27	integration	integration	NOUN
gp-295	75	28	was	be	AUX
gp-295	75	29	in	in	ADP
gp-295	75	30	the	the	DET
gp-295	75	31	"	"	PUNCT
gp-295	75	32	agree	agree	NOUN
gp-295	75	33	"	"	PUNCT
gp-295	75	34	category	category	NOUN
gp-295	75	35	with	with	ADP
gp-295	75	36	a	a	DET
gp-295	75	37	score	score	NOUN
gp-295	75	38	of	of	ADP
gp-295	75	39	84.0	84.0	NUM
gp-295	75	40	%	%	NOUN
gp-295	75	41	.	.	PUNCT
gp-295	76	1	the	the	DET
gp-295	76	2	highest	high	ADJ
gp-295	76	3	dimension	dimension	NOUN
gp-295	76	4	is	be	AUX
gp-295	76	5	perceived	perceive	VERB
gp-295	76	6	information	information	NOUN
gp-295	76	7	consistency	consistency	NOUN
gp-295	76	8	(	(	PUNCT
gp-295	76	9	85.0	85.0	NUM
gp-295	76	10	%	%	NOUN
gp-295	76	11	)	)	PUNCT
gp-295	76	12	,	,	PUNCT
gp-295	76	13	indicating	indicate	VERB
gp-295	76	14	high	high	ADJ
gp-295	76	15	customer	customer	NOUN
gp-295	76	16	confidence	confidence	NOUN
gp-295	76	17	in	in	ADP
gp-295	76	18	the	the	DET
gp-295	76	19	consistency	consistency	NOUN
gp-295	76	20	of	of	ADP
gp-295	76	21	information	information	NOUN
gp-295	76	22	between	between	ADP
gp-295	76	23	channels	channel	NOUN
gp-295	76	24	.	.	PUNCT
gp-295	77	1	the	the	DET
gp-295	77	2	lowest	low	ADJ
gp-295	77	3	dimension	dimension	NOUN
gp-295	77	4	is	be	AUX
gp-295	77	5	perceived	perceive	VERB
gp-295	77	6	channel	channel	NOUN
gp-295	77	7	breadth	breadth	NOUN
gp-295	77	8	(	(	PUNCT
gp-295	77	9	82.6	82.6	NUM
gp-295	77	10	%	%	NOUN
gp-295	77	11	)	)	PUNCT
gp-295	77	12	,	,	PUNCT
gp-295	77	13	indicating	indicate	VERB
gp-295	77	14	that	that	SCONJ
gp-295	77	15	there	there	PRON
gp-295	77	16	is	be	VERB
gp-295	77	17	still	still	ADV
gp-295	77	18	room	room	NOUN
gp-295	77	19	for	for	ADP
gp-295	77	20	improvement	improvement	NOUN
gp-295	77	21	in	in	ADP
gp-295	77	22	the	the	DET
gp-295	77	23	diversity	diversity	NOUN
gp-295	77	24	of	of	ADP
gp-295	77	25	service	service	NOUN
gp-295	77	26	channels	channel	NOUN
gp-295	77	27	.	.	PUNCT
gp-295	78	1	the	the	DET
gp-295	78	2	percentage	percentage	NOUN
gp-295	78	3	score	score	NOUN
gp-295	78	4	of	of	ADP
gp-295	78	5	84.0	84.0	NUM
gp-295	78	6	%	%	NOUN
gp-295	78	7	was	be	AUX
gp-295	78	8	in	in	ADP
gp-295	78	9	the	the	DET
gp-295	78	10	range	range	NOUN
gp-295	78	11	of	of	ADP
gp-295	78	12	"	"	PUNCT
gp-295	78	13	agree	agree	VERB
gp-295	78	14	"	"	PUNCT
gp-295	78	15	to	to	PART
gp-295	78	16	"	"	PUNCT
gp-295	78	17	strongly	strongly	ADV
gp-295	78	18	agree	agree	VERB
gp-295	78	19	"	"	PUNCT
gp-295	78	20	(	(	PUNCT
gp-295	78	21	75.52%-87.76	75.52%-87.76	NUM
gp-295	78	22	%	%	NOUN
gp-295	78	23	)	)	PUNCT
gp-295	78	24	.	.	PUNCT
gp-295	79	1	this	this	PRON
gp-295	79	2	shows	show	VERB
gp-295	79	3	that	that	SCONJ
gp-295	79	4	customer	customer	NOUN
gp-295	79	5	perceptions	perception	NOUN
gp-295	79	6	of	of	ADP
gp-295	79	7	perceived	perceive	VERB
gp-295	79	8	channel	channel	NOUN
gp-295	79	9	integration	integration	NOUN
gp-295	79	10	quality	quality	NOUN
gp-295	79	11	are	be	AUX
gp-295	79	12	generally	generally	ADV
gp-295	79	13	agreeable	agreeable	ADJ
gp-295	79	14	,	,	PUNCT
gp-295	79	15	reflecting	reflect	VERB
gp-295	79	16	the	the	DET
gp-295	79	17	high	high	ADJ
gp-295	79	18	level	level	NOUN
gp-295	79	19	of	of	ADP
gp-295	79	20	acceptance	acceptance	NOUN
gp-295	79	21	of	of	ADP
gp-295	79	22	dhl	dhl	NOUN
gp-295	79	23	's	's	PART
gp-295	79	24	channel	channel	NOUN
gp-295	79	25	integration	integration	NOUN
gp-295	79	26	.	.	PUNCT
gp-295	80	1	the	the	DET
gp-295	80	2	influence	influence	NOUN
gp-295	80	3	of	of	ADP
gp-295	80	4	channel	channel	NOUN
gp-295	80	5	integration	integration	NOUN
gp-295	80	6	and	and	CCONJ
gp-295	80	7	logistics	logistic	NOUN
gp-295	80	8	service	service	NOUN
gp-295	80	9	quality	quality	NOUN
gp-295	80	10	on	on	ADP
gp-295	80	11	repurchase	repurchase	NOUN
gp-295	80	12	intention	intention	NOUN
gp-295	80	13	mediated	mediate	VERB
gp-295	80	14	by	by	ADP
gp-295	80	15	customer	customer	NOUN
gp-295	80	16	satisfaction	satisfaction	NOUN
gp-295	80	17	(	(	PUNCT
gp-295	80	18	study	study	NOUN
gp-295	80	19	at	at	ADP
gp-295	80	20	dhl	dhl	PROPN
gp-295	80	21	express	express	PROPN
gp-295	80	22	pekanbaru	pekanbaru	PROPN
gp-295	80	23	)	)	PUNCT
gp-295	80	24	1494	1494	NUM
gp-295	80	25	perceived	perceive	VERB
gp-295	80	26	logistics	logistic	NOUN
gp-295	80	27	service	service	NOUN
gp-295	80	28	quality	quality	NOUN
gp-295	80	29	(	(	PUNCT
gp-295	80	30	plsq	plsq	NOUN
gp-295	80	31	)	)	PUNCT
gp-295	80	32	table	table	NOUN
gp-295	80	33	2	2	NUM
gp-295	80	34	.	.	PUNCT
gp-295	80	35	descriptive	descriptive	ADJ
gp-295	80	36	analysis	analysis	NOUN
gp-295	80	37	of	of	ADP
gp-295	80	38	plsq	plsq	NOUN
gp-295	80	39	variables	variable	NOUN
gp-295	80	40	dimension	dimension	NOUN
gp-295	80	41	item	item	NOUN
gp-295	80	42	sts	st	VERB
gp-295	80	43	ts	ts	ADP
gp-295	80	44	cts	cts	PROPN
gp-295	80	45	n	n	PROPN
gp-295	80	46	cs	cs	PROPN
gp-295	80	47	s	s	PROPN
gp-295	80	48	ss	ss	PROPN
gp-295	80	49	total	total	ADJ
gp-295	80	50	ideal	ideal	ADJ
gp-295	80	51	score	score	NOUN
gp-295	80	52	percentage	percentage	NOUN
gp-295	80	53	perceived	perceive	VERB
gp-295	80	54	order	order	NOUN
gp-295	80	55	quality	quality	NOUN
gp-295	80	56	oqu1	oqu1	NOUN
gp-295	80	57	2	2	NUM
gp-295	80	58	5	5	NUM
gp-295	80	59	8	8	NUM
gp-295	80	60	17	17	NUM
gp-295	80	61	41	41	NUM
gp-295	80	62	155	155	NUM
gp-295	80	63	107	107	NUM
gp-295	80	64	1988	1988	NUM
gp-295	80	65	2345	2345	NUM
gp-295	80	66	84.8	84.8	NUM
gp-295	80	67	%	%	NOUN
gp-295	80	68	oqu2	oqu2	NOUN
gp-295	80	69	1	1	NUM
gp-295	80	70	4	4	NUM
gp-295	80	71	7	7	NUM
gp-295	80	72	25	25	NUM
gp-295	80	73	73	73	NUM
gp-295	80	74	110	110	NUM
gp-295	80	75	115	115	NUM
gp-295	80	76	1960	1960	NUM
gp-295	80	77	2345	2345	NUM
gp-295	80	78	83.6	83.6	NUM
gp-295	80	79	%	%	NOUN
gp-295	80	80	oqu3	oqu3	NOUN
gp-295	80	81	5	5	NUM
gp-295	80	82	4	4	NUM
gp-295	80	83	8	8	NUM
gp-295	80	84	25	25	NUM
gp-295	80	85	56	56	NUM
gp-295	80	86	150	150	NUM
gp-295	80	87	87	87	NUM
gp-295	80	88	1926	1926	NUM
gp-295	80	89	2345	2345	NUM
gp-295	80	90	82.1	82.1	NUM
gp-295	80	91	%	%	NOUN
gp-295	80	92	perceived	perceive	VERB
gp-295	80	93	order	order	NOUN
gp-295	80	94	accuracy	accuracy	NOUN
gp-295	80	95	oac1	oac1	NOUN
gp-295	80	96	1	1	NUM
gp-295	80	97	5	5	NUM
gp-295	80	98	7	7	NUM
gp-295	80	99	18	18	NUM
gp-295	80	100	60	60	NUM
gp-295	80	101	145	145	NUM
gp-295	80	102	99	99	NUM
gp-295	80	103	1967	1967	NUM
gp-295	80	104	2345	2345	NUM
gp-295	80	105	83.9	83.9	NUM
gp-295	80	106	%	%	NOUN
gp-295	80	107	oac2	oac2	NOUN
gp-295	80	108	2	2	NUM
gp-295	80	109	2	2	NUM
gp-295	80	110	7	7	NUM
gp-295	80	111	27	27	NUM
gp-295	80	112	72	72	NUM
gp-295	80	113	130	130	NUM
gp-295	80	114	95	95	NUM
gp-295	80	115	1940	1940	NUM
gp-295	80	116	2345	2345	NUM
gp-295	80	117	82.7	82.7	NUM
gp-295	80	118	%	%	NOUN
gp-295	80	119	oac3	oac3	NOUN
gp-295	80	120	1	1	NUM
gp-295	81	1	2	2	NUM
gp-295	81	2	4	4	NUM
gp-295	81	3	28	28	NUM
gp-295	81	4	70	70	NUM
gp-295	81	5	120	120	NUM
gp-295	81	6	110	110	NUM
gp-295	81	7	1969	1969	NUM
gp-295	81	8	2345	2345	NUM
gp-295	81	9	84.0	84.0	NUM
gp-295	81	10	%	%	NOUN
gp-295	81	11	perceived	perceive	VERB
gp-295	81	12	order	order	NOUN
gp-295	81	13	condition	condition	NOUN
gp-295	81	14	oco1	oco1	NOUN
gp-295	81	15	3	3	NUM
gp-295	81	16	3	3	NUM
gp-295	81	17	4	4	NUM
gp-295	81	18	8	8	NUM
gp-295	81	19	67	67	NUM
gp-295	81	20	130	130	NUM
gp-295	81	21	120	120	NUM
gp-295	81	22	2008	2008	NUM
gp-295	81	23	2345	2345	NUM
gp-295	81	24	85.7	85.7	NUM
gp-295	81	25	%	%	NOUN
gp-295	81	26	oco2	oco2	NOUN
gp-295	81	27	4	4	NUM
gp-295	81	28	1	1	NUM
gp-295	81	29	8	8	NUM
gp-295	81	30	28	28	NUM
gp-295	81	31	99	99	NUM
gp-295	81	32	110	110	NUM
gp-295	81	33	85	85	NUM
gp-295	81	34	1892	1892	NUM
gp-295	81	35	2345	2345	NUM
gp-295	81	36	80.7	80.7	NUM
gp-295	81	37	%	%	NOUN
gp-295	81	38	oco3	oco3	NOUN
gp-295	81	39	3	3	NUM
gp-295	81	40	3	3	NUM
gp-295	81	41	11	11	NUM
gp-295	81	42	20	20	NUM
gp-295	81	43	72	72	NUM
gp-295	81	44	130	130	NUM
gp-295	81	45	96	96	NUM
gp-295	81	46	1934	1934	NUM
gp-295	81	47	2345	2345	NUM
gp-295	81	48	82.5	82.5	NUM
gp-295	81	49	%	%	NOUN
gp-295	81	50	perceived	perceive	VERB
gp-295	81	51	timeliness	timeliness	NOUN
gp-295	81	52	tim1	tim1	NOUN
gp-295	81	53	3	3	NUM
gp-295	81	54	2	2	NUM
gp-295	81	55	8	8	NUM
gp-295	81	56	26	26	NUM
gp-295	81	57	81	81	NUM
gp-295	81	58	135	135	NUM
gp-295	81	59	80	80	NUM
gp-295	81	60	1910	1910	NUM
gp-295	81	61	2345	2345	NUM
gp-295	81	62	81.5	81.5	NUM
gp-295	81	63	%	%	NOUN
gp-295	81	64	tim2	tim2	NOUN
gp-295	81	65	0	0	NUM
gp-295	81	66	1	1	NUM
gp-295	81	67	11	11	NUM
gp-295	81	68	14	14	NUM
gp-295	81	69	52	52	NUM
gp-295	81	70	149	149	NUM
gp-295	81	71	108	108	NUM
gp-295	81	72	2001	2001	NUM
gp-295	81	73	2345	2345	NUM
gp-295	81	74	85.3	85.3	NUM
gp-295	81	75	%	%	NOUN
gp-295	81	76	tim3	tim3	NOUN
gp-295	81	77	2	2	NUM
gp-295	81	78	2	2	NUM
gp-295	81	79	6	6	NUM
gp-295	81	80	17	17	NUM
gp-295	81	81	66	66	NUM
gp-295	81	82	121	121	NUM
gp-295	82	1	121	121	NUM
gp-295	82	2	1995	1995	NUM
gp-295	82	3	2345	2345	NUM
gp-295	82	4	85.1	85.1	NUM
gp-295	82	5	%	%	NOUN
gp-295	82	6	perceived	perceive	VERB
gp-295	82	7	availability	availability	NOUN
gp-295	82	8	ava1	ava1	VERB
gp-295	82	9	4	4	NUM
gp-295	82	10	5	5	NUM
gp-295	82	11	16	16	NUM
gp-295	82	12	27	27	NUM
gp-295	82	13	31	31	NUM
gp-295	82	14	170	170	NUM
gp-295	82	15	82	82	NUM
gp-295	82	16	1919	1919	NUM
gp-295	82	17	2345	2345	NUM
gp-295	82	18	81.9	81.9	NUM
gp-295	82	19	%	%	NOUN
gp-295	82	20	ava2	ava2	PROPN
gp-295	82	21	3	3	NUM
gp-295	82	22	5	5	NUM
gp-295	82	23	17	17	NUM
gp-295	82	24	15	15	NUM
gp-295	82	25	72	72	NUM
gp-295	82	26	130	130	NUM
gp-295	82	27	93	93	NUM
gp-295	82	28	1915	1915	NUM
gp-295	82	29	2345	2345	NUM
gp-295	82	30	81.7	81.7	NUM
gp-295	82	31	%	%	NOUN
gp-295	82	32	ava3	ava3	NOUN
gp-295	82	33	2	2	NUM
gp-295	82	34	8	8	NUM
gp-295	82	35	8	8	NUM
gp-295	82	36	21	21	NUM
gp-295	82	37	74	74	NUM
gp-295	82	38	131	131	NUM
gp-295	82	39	91	91	NUM
gp-295	82	40	1919	1919	NUM
gp-295	82	41	2345	2345	NUM
gp-295	82	42	81.8	81.8	NUM
gp-295	82	43	%	%	NOUN
gp-295	82	44	total	total	VERB
gp-295	82	45	29.243	29.243	NUM
gp-295	82	46	35.175	35.175	NUM
gp-295	82	47	83,0	83,0	NUM
gp-295	82	48	%	%	NOUN
gp-295	82	49	source	source	NOUN
gp-295	82	50	:	:	PUNCT
gp-295	82	51	smartpls	smartpls	PROPN
gp-295	82	52	data	data	NOUN
gp-295	82	53	processing	process	VERB
gp-295	82	54	4.0	4.0	NUM
gp-295	82	55	the	the	DET
gp-295	82	56	quality	quality	NOUN
gp-295	82	57	of	of	ADP
gp-295	82	58	dhl	dhl	PROPN
gp-295	82	59	express	express	ADJ
gp-295	82	60	logistics	logistic	NOUN
gp-295	82	61	services	service	NOUN
gp-295	82	62	is	be	AUX
gp-295	82	63	perceived	perceive	VERB
gp-295	82	64	positively	positively	ADV
gp-295	82	65	with	with	ADP
gp-295	82	66	a	a	DET
gp-295	82	67	score	score	NOUN
gp-295	82	68	of	of	ADP
gp-295	82	69	83.0	83.0	NUM
gp-295	82	70	%	%	NOUN
gp-295	82	71	.	.	PUNCT
gp-295	83	1	perceived	perceive	VERB
gp-295	83	2	order	order	NOUN
gp-295	83	3	condition	condition	NOUN
gp-295	83	4	achieved	achieve	VERB
gp-295	83	5	the	the	DET
gp-295	83	6	highest	high	ADJ
gp-295	83	7	score	score	NOUN
gp-295	83	8	(	(	PUNCT
gp-295	83	9	83.0	83.0	NUM
gp-295	83	10	%	%	NOUN
gp-295	83	11	)	)	PUNCT
gp-295	83	12	,	,	PUNCT
gp-295	83	13	demonstrating	demonstrate	VERB
gp-295	83	14	dhl	dhl	NOUN
gp-295	83	15	's	's	PART
gp-295	83	16	excellence	excellence	NOUN
gp-295	83	17	in	in	ADP
gp-295	83	18	maintaining	maintain	VERB
gp-295	83	19	the	the	DET
gp-295	83	20	condition	condition	NOUN
gp-295	83	21	of	of	ADP
gp-295	83	22	goods	good	NOUN
gp-295	83	23	during	during	ADP
gp-295	83	24	shipping	shipping	NOUN
gp-295	83	25	.	.	PUNCT
gp-295	84	1	perceived	perceive	VERB
gp-295	84	2	availability	availability	NOUN
gp-295	84	3	has	have	VERB
gp-295	84	4	the	the	DET
gp-295	84	5	lowest	low	ADJ
gp-295	84	6	score	score	NOUN
gp-295	84	7	(	(	PUNCT
gp-295	84	8	81.8	81.8	NUM
gp-295	84	9	%	%	NOUN
gp-295	84	10	)	)	PUNCT
gp-295	84	11	,	,	PUNCT
gp-295	84	12	indicating	indicate	VERB
gp-295	84	13	the	the	DET
gp-295	84	14	need	need	NOUN
gp-295	84	15	to	to	PART
gp-295	84	16	improve	improve	VERB
gp-295	84	17	service	service	NOUN
gp-295	84	18	availability	availability	NOUN
gp-295	84	19	.	.	PUNCT
gp-295	85	1	measurement	measurement	NOUN
gp-295	85	2	model	model	PROPN
gp-295	85	3	test	test	NOUN
gp-295	85	4	results	result	NOUN
gp-295	85	5	(	(	PUNCT
gp-295	85	6	outer	outer	ADJ
gp-295	85	7	model	model	NOUN
gp-295	85	8	)	)	PUNCT
gp-295	85	9	according	accord	VERB
gp-295	85	10	to	to	ADP
gp-295	85	11	ghozali	ghozali	PROPN
gp-295	85	12	(	(	PUNCT
gp-295	85	13	2020	2020	NUM
gp-295	85	14	)	)	PUNCT
gp-295	85	15	,	,	PUNCT
gp-295	85	16	a	a	DET
gp-295	85	17	measurement	measurement	NOUN
gp-295	85	18	model	model	NOUN
gp-295	85	19	known	know	VERB
gp-295	85	20	as	as	ADP
gp-295	85	21	an	an	DET
gp-295	85	22	outer	outer	ADJ
gp-295	85	23	model	model	NOUN
gp-295	85	24	is	be	AUX
gp-295	85	25	used	use	VERB
gp-295	85	26	to	to	PART
gp-295	85	27	test	test	VERB
gp-295	85	28	the	the	DET
gp-295	85	29	relationship	relationship	NOUN
gp-295	85	30	between	between	ADP
gp-295	85	31	indicators	indicator	NOUN
gp-295	85	32	and	and	CCONJ
gp-295	85	33	variables	variable	NOUN
gp-295	85	34	measured	measure	VERB
gp-295	85	35	in	in	ADP
gp-295	85	36	the	the	DET
gp-295	85	37	research	research	NOUN
gp-295	85	38	structure	structure	NOUN
gp-295	85	39	.	.	PUNCT
gp-295	86	1	the	the	DET
gp-295	86	2	main	main	ADJ
gp-295	86	3	purpose	purpose	NOUN
gp-295	86	4	of	of	ADP
gp-295	86	5	the	the	DET
gp-295	86	6	outer	outer	ADJ
gp-295	86	7	model	model	NOUN
gp-295	86	8	is	be	AUX
gp-295	86	9	to	to	PART
gp-295	86	10	assess	assess	VERB
gp-295	86	11	the	the	DET
gp-295	86	12	validity	validity	NOUN
gp-295	86	13	of	of	ADP
gp-295	86	14	the	the	DET
gp-295	86	15	construct	construct	NOUN
gp-295	86	16	as	as	ADV
gp-295	86	17	well	well	ADV
gp-295	86	18	as	as	ADP
gp-295	86	19	the	the	DET
gp-295	86	20	reliability	reliability	NOUN
gp-295	86	21	of	of	ADP
gp-295	86	22	the	the	DET
gp-295	86	23	instruments	instrument	NOUN
gp-295	86	24	used	use	VERB
gp-295	86	25	in	in	ADP
gp-295	86	26	the	the	DET
gp-295	86	27	research	research	NOUN
gp-295	86	28	.	.	PUNCT
gp-295	87	1	in	in	ADP
gp-295	87	2	the	the	DET
gp-295	87	3	validity	validity	NOUN
gp-295	87	4	testing	testing	NOUN
gp-295	87	5	process	process	NOUN
gp-295	87	6	,	,	PUNCT
gp-295	87	7	this	this	DET
gp-295	87	8	study	study	NOUN
gp-295	87	9	uses	use	VERB
gp-295	87	10	convergent	convergent	NOUN
gp-295	87	11	validity	validity	NOUN
gp-295	87	12	and	and	CCONJ
gp-295	87	13	average	average	ADJ
gp-295	87	14	extracted	extract	VERB
gp-295	87	15	variance	variance	NOUN
gp-295	87	16	(	(	PUNCT
gp-295	87	17	ave	ave	NOUN
gp-295	87	18	)	)	PUNCT
gp-295	87	19	indicators	indicator	NOUN
gp-295	87	20	.	.	PUNCT
gp-295	88	1	meanwhile	meanwhile	ADV
gp-295	88	2	,	,	PUNCT
gp-295	88	3	to	to	PART
gp-295	88	4	test	test	NOUN
gp-295	88	5	reliability	reliability	NOUN
gp-295	88	6	,	,	PUNCT
gp-295	88	7	the	the	DET
gp-295	88	8	authors	author	NOUN
gp-295	88	9	used	use	VERB
gp-295	88	10	a	a	DET
gp-295	88	11	combination	combination	NOUN
gp-295	88	12	of	of	ADP
gp-295	88	13	reliability	reliability	NOUN
gp-295	88	14	tests	test	NOUN
gp-295	88	15	and	and	CCONJ
gp-295	88	16	internal	internal	ADJ
gp-295	88	17	reliability	reliability	NOUN
gp-295	88	18	,	,	PUNCT
gp-295	88	19	using	use	VERB
gp-295	88	20	cronbach	cronbach	NOUN
gp-295	88	21	's	's	PART
gp-295	88	22	alpha	alpha	NOUN
gp-295	88	23	value	value	NOUN
gp-295	88	24	as	as	ADP
gp-295	88	25	a	a	DET
gp-295	88	26	reference	reference	NOUN
gp-295	88	27	.	.	PUNCT
gp-295	89	1	the	the	DET
gp-295	89	2	influence	influence	NOUN
gp-295	89	3	of	of	ADP
gp-295	89	4	channel	channel	NOUN
gp-295	89	5	integration	integration	NOUN
gp-295	89	6	and	and	CCONJ
gp-295	89	7	logistics	logistic	NOUN
gp-295	89	8	service	service	NOUN
gp-295	89	9	quality	quality	NOUN
gp-295	89	10	on	on	ADP
gp-295	89	11	repurchase	repurchase	NOUN
gp-295	89	12	intention	intention	NOUN
gp-295	89	13	mediated	mediate	VERB
gp-295	89	14	by	by	ADP
gp-295	89	15	customer	customer	NOUN
gp-295	89	16	satisfaction	satisfaction	NOUN
gp-295	89	17	(	(	PUNCT
gp-295	89	18	study	study	NOUN
gp-295	89	19	at	at	ADP
gp-295	89	20	dhl	dhl	PROPN
gp-295	89	21	express	express	PROPN
gp-295	89	22	pekanbaru	pekanbaru	PROPN
gp-295	89	23	)	)	PUNCT
gp-295	89	24	1495	1495	NUM
gp-295	89	25	figure	figure	NOUN
gp-295	89	26	1	1	NUM
gp-295	89	27	.	.	PUNCT
gp-295	89	28	outer	outer	ADJ
gp-295	89	29	model	model	NOUN
gp-295	89	30	lessons	lesson	NOUN
gp-295	89	31	source	source	NOUN
gp-295	89	32	:	:	PUNCT
gp-295	89	33	smartpls	smartpls	PROPN
gp-295	89	34	data	data	NOUN
gp-295	89	35	processing	process	VERB
gp-295	89	36	4.0	4.0	NUM
gp-295	89	37	convergent	convergent	NOUN
gp-295	89	38	validity	validity	NOUN
gp-295	89	39	convergent	convergent	NOUN
gp-295	89	40	validity	validity	NOUN
gp-295	89	41	is	be	AUX
gp-295	89	42	part	part	NOUN
gp-295	89	43	of	of	ADP
gp-295	89	44	the	the	DET
gp-295	89	45	evaluation	evaluation	NOUN
gp-295	89	46	of	of	ADP
gp-295	89	47	a	a	DET
gp-295	89	48	reflective	reflective	ADJ
gp-295	89	49	measurement	measurement	NOUN
gp-295	89	50	model	model	NOUN
gp-295	89	51	that	that	PRON
gp-295	89	52	aims	aim	VERB
gp-295	89	53	to	to	PART
gp-295	89	54	test	test	VERB
gp-295	89	55	the	the	DET
gp-295	89	56	extent	extent	NOUN
gp-295	89	57	to	to	PART
gp-295	89	58	which	which	PRON
gp-295	89	59	indicators	indicator	NOUN
gp-295	89	60	in	in	ADP
gp-295	89	61	a	a	DET
gp-295	89	62	construct	construct	NOUN
gp-295	89	63	consistently	consistently	ADV
gp-295	89	64	reflect	reflect	VERB
gp-295	89	65	the	the	DET
gp-295	89	66	latent	latent	NOUN
gp-295	89	67	variable	variable	NOUN
gp-295	89	68	in	in	ADP
gp-295	89	69	question	question	NOUN
gp-295	89	70	.	.	PUNCT
gp-295	90	1	this	this	DET
gp-295	90	2	test	test	NOUN
gp-295	90	3	is	be	AUX
gp-295	90	4	carried	carry	VERB
gp-295	90	5	out	out	ADP
gp-295	90	6	by	by	ADP
gp-295	90	7	referring	refer	VERB
gp-295	90	8	to	to	ADP
gp-295	90	9	the	the	DET
gp-295	90	10	outer	outer	ADJ
gp-295	90	11	loading	loading	NOUN
gp-295	90	12	value	value	NOUN
gp-295	90	13	,	,	PUNCT
gp-295	90	14	where	where	SCONJ
gp-295	90	15	the	the	DET
gp-295	90	16	indicator	indicator	NOUN
gp-295	90	17	is	be	AUX
gp-295	90	18	considered	consider	VERB
gp-295	90	19	to	to	PART
gp-295	90	20	meet	meet	VERB
gp-295	90	21	the	the	DET
gp-295	90	22	convergent	convergent	NOUN
gp-295	90	23	validity	validity	NOUN
gp-295	90	24	if	if	SCONJ
gp-295	90	25	it	it	PRON
gp-295	90	26	has	have	VERB
gp-295	90	27	a	a	DET
gp-295	90	28	loading	loading	NOUN
gp-295	90	29	value	value	NOUN
gp-295	90	30	of	of	ADP
gp-295	90	31	at	at	ADV
gp-295	90	32	least	least	ADV
gp-295	90	33	0.70	0.70	NUM
gp-295	90	34	in	in	ADP
gp-295	90	35	the	the	DET
gp-295	90	36	original	original	ADJ
gp-295	90	37	construct	construct	NOUN
gp-295	90	38	(	(	PUNCT
gp-295	90	39	hair	hair	NOUN
gp-295	90	40	et	et	PROPN
gp-295	90	41	al	al	PROPN
gp-295	90	42	.	.	PROPN
gp-295	90	43	,	,	PUNCT
gp-295	90	44	2019	2019	NUM
gp-295	90	45	)	)	PUNCT
gp-295	90	46	.	.	PUNCT
gp-295	91	1	table	table	NOUN
gp-295	92	1	3	3	NUM
gp-295	92	2	.	.	PUNCT
gp-295	92	3	results	result	NOUN
gp-295	92	4	of	of	ADP
gp-295	92	5	outer	outer	ADJ
gp-295	92	6	loading	loading	NOUN
gp-295	92	7	construct	construct	NOUN
gp-295	92	8	indicator	indicator	NOUN
gp-295	92	9	outer	outer	ADJ
gp-295	92	10	loading	loading	NOUN
gp-295	92	11	status	status	NOUN
gp-295	92	12	pciq	pciq	NOUN
gp-295	92	13	bcc1	bcc1	PROPN
gp-295	92	14	0,810	0,810	NUM
gp-295	92	15	valid	valid	ADJ
gp-295	92	16	bcc2	bcc2	NOUN
gp-295	92	17	0,782	0,782	NUM
gp-295	92	18	valid	valid	ADJ
gp-295	92	19	bcc3	bcc3	NOUN
gp-295	92	20	0,739	0,739	NUM
gp-295	92	21	valid	valid	ADJ
gp-295	92	22	tcc1	tcc1	NOUN
gp-295	92	23	0,755	0,755	NUM
gp-295	92	24	valid	valid	ADJ
gp-295	92	25	tcc2	tcc2	NOUN
gp-295	92	26	0,773	0,773	NUM
gp-295	92	27	valid	valid	ADJ
gp-295	92	28	tcc3	tcc3	NOUN
gp-295	92	29	0,802	0,802	NUM
gp-295	92	30	valid	valid	ADJ
gp-295	92	31	...	...	PUNCT
gp-295	92	32	...	...	PUNCT
gp-295	93	1	valid	valid	ADJ
gp-295	93	2	plsq	plsq	NOUN
gp-295	93	3	oqu1	oqu1	PROPN
gp-295	93	4	0,764	0,764	PROPN
gp-295	93	5	valid	valid	ADJ
gp-295	93	6	oqu2	oqu2	ADJ
gp-295	93	7	0,832	0,832	NUM
gp-295	93	8	valid	valid	ADJ
gp-295	93	9	oqu3	oqu3	NOUN
gp-295	93	10	0,768	0,768	NUM
gp-295	93	11	valid	valid	ADJ
gp-295	93	12	the	the	DET
gp-295	93	13	influence	influence	NOUN
gp-295	93	14	of	of	ADP
gp-295	93	15	channel	channel	NOUN
gp-295	93	16	integration	integration	NOUN
gp-295	93	17	and	and	CCONJ
gp-295	93	18	logistics	logistic	NOUN
gp-295	93	19	service	service	NOUN
gp-295	93	20	quality	quality	NOUN
gp-295	93	21	on	on	ADP
gp-295	93	22	repurchase	repurchase	NOUN
gp-295	93	23	intention	intention	NOUN
gp-295	93	24	mediated	mediate	VERB
gp-295	93	25	by	by	ADP
gp-295	93	26	customer	customer	NOUN
gp-295	93	27	satisfaction	satisfaction	NOUN
gp-295	93	28	(	(	PUNCT
gp-295	93	29	study	study	NOUN
gp-295	93	30	at	at	ADP
gp-295	93	31	dhl	dhl	PROPN
gp-295	93	32	express	express	PROPN
gp-295	93	33	pekanbaru	pekanbaru	PROPN
gp-295	93	34	)	)	PUNCT
gp-295	93	35	1496	1496	NUM
gp-295	93	36	construct	construct	VERB
gp-295	93	37	indicator	indicator	NOUN
gp-295	93	38	outer	outer	ADJ
gp-295	93	39	loading	loading	NOUN
gp-295	93	40	status	status	NOUN
gp-295	93	41	...	...	PUNCT
gp-295	93	42	...	...	PUNCT
gp-295	93	43	valid	valid	ADJ
gp-295	93	44	tss	tss	PROPN
gp-295	93	45	tss1	tss1	NOUN
gp-295	93	46	0,795	0,795	NUM
gp-295	93	47	valid	valid	ADJ
gp-295	93	48	tss2	tss2	NOUN
gp-295	93	49	0,831	0,831	NUM
gp-295	93	50	valid	valid	ADJ
gp-295	93	51	tss3	tss3	NOUN
gp-295	93	52	0,816	0,816	NUM
gp-295	93	53	valid	valid	ADJ
gp-295	93	54	cus	cus	NOUN
gp-295	93	55	cus1	cus1	PROPN
gp-295	93	56	0,848	0,848	NUM
gp-295	93	57	valid	valid	ADJ
gp-295	93	58	cus2	cus2	PROPN
gp-295	93	59	0,856	0,856	NUM
gp-295	93	60	valid	valid	ADJ
gp-295	93	61	cus3	cus3	NOUN
gp-295	93	62	0,798	0,798	NUM
gp-295	93	63	valid	valid	ADJ
gp-295	93	64	rpi	rpi	ADJ
gp-295	93	65	rpi1	rpi1	NOUN
gp-295	93	66	0,847	0,847	NUM
gp-295	93	67	valid	valid	ADJ
gp-295	93	68	rpi2	rpi2	NOUN
gp-295	93	69	0,857	0,857	NUM
gp-295	93	70	valid	valid	ADJ
gp-295	93	71	rpi3	rpi3	NOUN
gp-295	93	72	0,797	0,797	NUM
gp-295	93	73	valid	valid	ADJ
gp-295	93	74	source	source	NOUN
gp-295	93	75	:	:	PUNCT
gp-295	93	76	smartpls	smartpls	PROPN
gp-295	93	77	data	data	NOUN
gp-295	93	78	processing	process	VERB
gp-295	93	79	4.0	4.0	NUM
gp-295	93	80	the	the	DET
gp-295	93	81	results	result	NOUN
gp-295	93	82	of	of	ADP
gp-295	93	83	the	the	DET
gp-295	93	84	analysis	analysis	NOUN
gp-295	93	85	show	show	VERB
gp-295	93	86	that	that	SCONJ
gp-295	93	87	all	all	DET
gp-295	93	88	indicators	indicator	NOUN
gp-295	93	89	in	in	ADP
gp-295	93	90	each	each	DET
gp-295	93	91	major	major	ADJ
gp-295	93	92	construct	construct	NOUN
gp-295	93	93	have	have	AUX
gp-295	93	94	shown	show	VERB
gp-295	93	95	an	an	DET
gp-295	93	96	outer	outer	ADJ
gp-295	93	97	loading	loading	NOUN
gp-295	93	98	value	value	NOUN
gp-295	93	99	above	above	ADP
gp-295	93	100	the	the	DET
gp-295	93	101	required	require	VERB
gp-295	93	102	minimum	minimum	NOUN
gp-295	93	103	threshold	threshold	NOUN
gp-295	93	104	.	.	PUNCT
gp-295	94	1	the	the	DET
gp-295	94	2	loading	loading	NOUN
gp-295	94	3	value	value	NOUN
gp-295	94	4	ranges	range	VERB
gp-295	94	5	from	from	ADP
gp-295	94	6	0.7	0.7	NUM
gp-295	94	7	to	to	PART
gp-295	94	8	0.8	0.8	NUM
gp-295	94	9	,	,	PUNCT
gp-295	94	10	suggesting	suggest	VERB
gp-295	94	11	that	that	SCONJ
gp-295	94	12	each	each	DET
gp-295	94	13	indicator	indicator	NOUN
gp-295	94	14	has	have	VERB
gp-295	94	15	a	a	DET
gp-295	94	16	substantial	substantial	ADJ
gp-295	94	17	contribution	contribution	NOUN
gp-295	94	18	to	to	ADP
gp-295	94	19	shaping	shape	VERB
gp-295	94	20	the	the	DET
gp-295	94	21	constructed	construct	VERB
gp-295	94	22	being	be	AUX
gp-295	94	23	measured	measure	VERB
gp-295	94	24	.	.	PUNCT
gp-295	95	1	tabel	tabel	NOUN
gp-295	95	2	4	4	NUM
gp-295	95	3	.	.	PUNCT
gp-295	95	4	average	average	ADJ
gp-295	95	5	variance	variance	NOUN
gp-295	95	6	extracted	extract	VERB
gp-295	95	7	(	(	PUNCT
gp-295	95	8	ave	ave	NOUN
gp-295	95	9	)	)	PUNCT
gp-295	95	10	construct	construct	VERB
gp-295	95	11	ave	ave	PROPN
gp-295	95	12	status	status	PROPN
gp-295	95	13	perceived	perceive	VERB
gp-295	95	14	channel	channel	NOUN
gp-295	95	15	integration	integration	NOUN
gp-295	95	16	quality	quality	NOUN
gp-295	95	17	0,593	0,593	NUM
gp-295	95	18	valid	valid	ADJ
gp-295	95	19	perceived	perceive	VERB
gp-295	95	20	logistics	logistic	NOUN
gp-295	95	21	service	service	NOUN
gp-295	95	22	quality	quality	NOUN
gp-295	95	23	0,623	0,623	NUM
gp-295	95	24	valid	valid	ADJ
gp-295	95	25	transaction	transaction	NOUN
gp-295	95	26	-	-	PUNCT
gp-295	95	27	specific	specific	ADJ
gp-295	95	28	satisfaction	satisfaction	NOUN
gp-295	95	29	0,663	0,663	NUM
gp-295	95	30	valid	valid	ADJ
gp-295	95	31	cumulative	cumulative	ADJ
gp-295	95	32	satisfaction	satisfaction	NOUN
gp-295	95	33	0,696	0,696	NUM
gp-295	95	34	valid	valid	ADJ
gp-295	95	35	repurchase	repurchase	NOUN
gp-295	95	36	intention	intention	NOUN
gp-295	95	37	0,737	0,737	NUM
gp-295	95	38	valid	valid	ADJ
gp-295	95	39	source	source	NOUN
gp-295	95	40	:	:	PUNCT
gp-295	95	41	smartpls	smartpls	PROPN
gp-295	95	42	data	data	NOUN
gp-295	95	43	processing	process	VERB
gp-295	95	44	4.0	4.0	NUM
gp-295	95	45	discriminant	discriminant	NOUN
gp-295	95	46	validity	validity	NOUN
gp-295	95	47	discriminant	discriminant	ADJ
gp-295	95	48	validity	validity	NOUN
gp-295	95	49	testing	testing	NOUN
gp-295	95	50	was	be	AUX
gp-295	95	51	carried	carry	VERB
gp-295	95	52	out	out	ADP
gp-295	95	53	using	use	VERB
gp-295	95	54	two	two	NUM
gp-295	95	55	approaches	approach	NOUN
gp-295	95	56	:	:	PUNCT
gp-295	95	57	the	the	DET
gp-295	95	58	fornell	fornell	PROPN
gp-295	95	59	-	-	PUNCT
gp-295	95	60	larcker	larcker	NOUN
gp-295	95	61	criteria	criterion	NOUN
gp-295	95	62	and	and	CCONJ
gp-295	95	63	the	the	DET
gp-295	95	64	heterotrait	heterotrait	ADJ
gp-295	95	65	-	-	PUNCT
gp-295	95	66	monotrait	monotrait	NOUN
gp-295	95	67	ratio	ratio	NOUN
gp-295	95	68	(	(	PUNCT
gp-295	95	69	htmt	htmt	PROPN
gp-295	95	70	)	)	PUNCT
gp-295	95	71	.	.	PUNCT
gp-295	96	1	according	accord	VERB
gp-295	96	2	to	to	ADP
gp-295	96	3	henseler	henseler	PROPN
gp-295	96	4	et	et	PROPN
gp-295	96	5	al	al	PROPN
gp-295	96	6	.	.	PROPN
gp-295	97	1	(	(	PUNCT
gp-295	97	2	2015	2015	NUM
gp-295	97	3	)	)	PUNCT
gp-295	97	4	and	and	CCONJ
gp-295	97	5	hair	hair	NOUN
gp-295	97	6	et	et	PROPN
gp-295	97	7	al	al	PROPN
gp-295	97	8	.	.	PROPN
gp-295	98	1	(	(	PUNCT
gp-295	98	2	2019	2019	NUM
gp-295	98	3	)	)	PUNCT
gp-295	98	4	,	,	PUNCT
gp-295	98	5	discriminant	discriminant	ADJ
gp-295	98	6	validity	validity	NOUN
gp-295	98	7	is	be	AUX
gp-295	98	8	fulfilled	fulfil	VERB
gp-295	98	9	if	if	SCONJ
gp-295	98	10	the	the	DET
gp-295	98	11	htmt	htmt	NOUN
gp-295	98	12	value	value	NOUN
gp-295	98	13	between	between	ADP
gp-295	98	14	constructs	construct	NOUN
gp-295	98	15	is	be	AUX
gp-295	98	16	below	below	ADP
gp-295	98	17	the	the	DET
gp-295	98	18	threshold	threshold	NOUN
gp-295	98	19	of	of	ADP
gp-295	98	20	0.90	0.90	NUM
gp-295	98	21	.	.	PUNCT
gp-295	99	1	tabel	tabel	NOUN
gp-295	99	2	5	5	NUM
gp-295	99	3	.	.	PUNCT
gp-295	99	4	heterotrait	heterotrait	PROPN
gp-295	99	5	monotrait	monotrait	PROPN
gp-295	99	6	ratio	ratio	NOUN
gp-295	99	7	of	of	ADP
gp-295	99	8	correlations	correlation	NOUN
gp-295	99	9	(	(	PUNCT
gp-295	99	10	htmt	htmt	NOUN
gp-295	99	11	)	)	PUNCT
gp-295	99	12	construct	construct	VERB
gp-295	99	13	pciq	pciq	PROPN
gp-295	99	14	plsq	plsq	PROPN
gp-295	99	15	tss	tss	PROPN
gp-295	99	16	cus	cus	PROPN
gp-295	99	17	rpi	rpi	PROPN
gp-295	99	18	pciq	pciq	PROPN
gp-295	99	19	plsq	plsq	PROPN
gp-295	99	20	0,723	0,723	NUM
gp-295	99	21	tss	tss	NOUN
gp-295	99	22	0,756	0,756	NUM
gp-295	99	23	0,744	0,744	NUM
gp-295	99	24	cus	cus	NOUN
gp-295	99	25	0,805	0,805	NUM
gp-295	99	26	0,805	0,805	NUM
gp-295	99	27	0,768	0,768	NUM
gp-295	99	28	rpi	rpi	VERB
gp-295	99	29	0,535	0,535	NUM
gp-295	99	30	0,514	0,514	NUM
gp-295	99	31	0,734	0,734	NUM
gp-295	99	32	0,836	0,836	NUM
gp-295	99	33	source	source	NOUN
gp-295	99	34	:	:	PUNCT
gp-295	99	35	smartpls	smartpls	PROPN
gp-295	99	36	data	data	NOUN
gp-295	99	37	processing	process	VERB
gp-295	99	38	4.0	4.0	NUM
gp-295	99	39	based	base	VERB
gp-295	99	40	on	on	ADP
gp-295	99	41	the	the	DET
gp-295	99	42	results	result	NOUN
gp-295	99	43	obtained	obtain	VERB
gp-295	99	44	,	,	PUNCT
gp-295	99	45	all	all	DET
gp-295	99	46	htmt	htmt	NOUN
gp-295	99	47	values	value	NOUN
gp-295	99	48	in	in	ADP
gp-295	99	49	this	this	DET
gp-295	99	50	model	model	NOUN
gp-295	99	51	are	be	AUX
gp-295	99	52	within	within	ADP
gp-295	99	53	this	this	DET
gp-295	99	54	threshold	threshold	NOUN
gp-295	99	55	,	,	PUNCT
gp-295	99	56	with	with	ADP
gp-295	99	57	the	the	DET
gp-295	99	58	highest	high	ADJ
gp-295	99	59	value	value	NOUN
gp-295	99	60	being	be	AUX
gp-295	99	61	0.836	0.836	NUM
gp-295	99	62	in	in	ADP
gp-295	99	63	the	the	DET
gp-295	99	64	transaction	transaction	NOUN
gp-295	99	65	-	-	PUNCT
gp-295	99	66	specific	specific	ADJ
gp-295	99	67	satisfaction	satisfaction	NOUN
gp-295	99	68	and	and	CCONJ
gp-295	99	69	repurchase	repurchase	VERB
gp-295	99	70	intention	intention	NOUN
gp-295	99	71	construct	construct	NOUN
gp-295	99	72	pairs	pair	NOUN
gp-295	99	73	.	.	PUNCT
gp-295	100	1	this	this	PRON
gp-295	100	2	shows	show	VERB
gp-295	100	3	that	that	SCONJ
gp-295	100	4	all	all	DET
gp-295	100	5	constructs	construct	NOUN
gp-295	100	6	in	in	ADP
gp-295	100	7	the	the	DET
gp-295	100	8	model	model	NOUN
gp-295	100	9	have	have	VERB
gp-295	100	10	adequate	adequate	ADJ
gp-295	100	11	discriminant	discriminant	ADJ
gp-295	100	12	validity	validity	NOUN
gp-295	100	13	.	.	PUNCT
gp-295	101	1	the	the	DET
gp-295	101	2	influence	influence	NOUN
gp-295	101	3	of	of	ADP
gp-295	101	4	channel	channel	NOUN
gp-295	101	5	integration	integration	NOUN
gp-295	101	6	and	and	CCONJ
gp-295	101	7	logistics	logistic	NOUN
gp-295	101	8	service	service	NOUN
gp-295	101	9	quality	quality	NOUN
gp-295	101	10	on	on	ADP
gp-295	101	11	repurchase	repurchase	NOUN
gp-295	101	12	intention	intention	NOUN
gp-295	101	13	mediated	mediate	VERB
gp-295	101	14	by	by	ADP
gp-295	101	15	customer	customer	NOUN
gp-295	101	16	satisfaction	satisfaction	NOUN
gp-295	101	17	(	(	PUNCT
gp-295	101	18	study	study	NOUN
gp-295	101	19	at	at	ADP
gp-295	101	20	dhl	dhl	PROPN
gp-295	101	21	express	express	PROPN
gp-295	101	22	pekanbaru	pekanbaru	PROPN
gp-295	101	23	)	)	PUNCT
gp-295	101	24	1497	1497	NUM
gp-295	101	25	tabel	tabel	NOUN
gp-295	101	26	6	6	NUM
gp-295	101	27	.	.	PUNCT
gp-295	101	28	fornell	fornell	PROPN
gp-295	101	29	lacker	lacker	PROPN
gp-295	101	30	criterion	criterion	NOUN
gp-295	101	31	construct	construct	VERB
gp-295	101	32	cus	cus	PROPN
gp-295	101	33	pciq	pciq	PROPN
gp-295	101	34	plsq	plsq	PROPN
gp-295	101	35	rpi	rpi	PROPN
gp-295	101	36	tss	tss	PROPN
gp-295	101	37	cus	cus	PROPN
gp-295	101	38	0,834	0,834	PROPN
gp-295	101	39	pciq	pciq	NOUN
gp-295	101	40	0,707	0,707	NUM
gp-295	101	41	0,770	0,770	NUM
gp-295	101	42	plsq	plsq	NOUN
gp-295	101	43	0,699	0,699	NUM
gp-295	101	44	0,704	0,704	NUM
gp-295	101	45	0,789	0,789	NUM
gp-295	101	46	rpi	rpi	NOUN
gp-295	101	47	0,590	0,590	NUM
gp-295	101	48	0,482	0,482	NUM
gp-295	101	49	0,458	0,458	NUM
gp-295	101	50	0,859	0,859	NUM
gp-295	101	51	tss	tss	NOUN
gp-295	101	52	0,592	0,592	NUM
gp-295	101	53	0,649	0,649	NUM
gp-295	101	54	0,632	0,632	NUM
gp-295	101	55	0,658	0,658	NUM
gp-295	101	56	0,814	0,814	NUM
gp-295	101	57	source	source	NOUN
gp-295	101	58	:	:	PUNCT
gp-295	101	59	smartpls	smartpls	PROPN
gp-295	101	60	data	data	NOUN
gp-295	101	61	processing	process	VERB
gp-295	101	62	4.0	4.0	NUM
gp-295	101	63	construct	construct	NOUN
gp-295	101	64	reliability	reliability	NOUN
gp-295	101	65	construct	construct	NOUN
gp-295	101	66	reliability	reliability	NOUN
gp-295	101	67	testing	testing	NOUN
gp-295	101	68	aims	aim	VERB
gp-295	101	69	to	to	PART
gp-295	101	70	assess	assess	VERB
gp-295	101	71	the	the	DET
gp-295	101	72	internal	internal	ADJ
gp-295	101	73	consistency	consistency	NOUN
gp-295	101	74	of	of	ADP
gp-295	101	75	the	the	DET
gp-295	101	76	indicator	indicator	NOUN
gp-295	101	77	in	in	ADP
gp-295	101	78	measuring	measure	VERB
gp-295	101	79	latent	latent	NOUN
gp-295	101	80	constructs	construct	NOUN
gp-295	101	81	.	.	PUNCT
gp-295	102	1	the	the	DET
gp-295	102	2	two	two	NUM
gp-295	102	3	measures	measure	NOUN
gp-295	102	4	used	use	VERB
gp-295	102	5	in	in	ADP
gp-295	102	6	this	this	DET
gp-295	102	7	study	study	NOUN
gp-295	102	8	are	be	AUX
gp-295	102	9	cronbach	cronbach	NOUN
gp-295	102	10	's	's	PART
gp-295	102	11	alpha	alpha	NOUN
gp-295	102	12	and	and	CCONJ
gp-295	102	13	composite	composite	ADJ
gp-295	102	14	reliability	reliability	NOUN
gp-295	102	15	(	(	PUNCT
gp-295	102	16	cr	cr	NOUN
gp-295	102	17	)	)	PUNCT
gp-295	102	18	.	.	PUNCT
gp-295	103	1	based	base	VERB
gp-295	103	2	on	on	ADP
gp-295	103	3	general	general	ADJ
gp-295	103	4	criteria	criterion	NOUN
gp-295	103	5	,	,	PUNCT
gp-295	103	6	a	a	DET
gp-295	103	7	construct	construct	NOUN
gp-295	103	8	is	be	AUX
gp-295	103	9	declared	declare	VERB
gp-295	103	10	reliable	reliable	ADJ
gp-295	103	11	if	if	SCONJ
gp-295	103	12	cronbach	cronbach	NOUN
gp-295	103	13	's	's	PART
gp-295	103	14	alpha	alpha	NOUN
gp-295	103	15	and	and	CCONJ
gp-295	103	16	cr	cr	NOUN
gp-295	103	17	values	value	NOUN
gp-295	103	18	≥	≥	NUM
gp-295	103	19	0.70	0.70	NUM
gp-295	103	20	respectively	respectively	ADV
gp-295	103	21	(	(	PUNCT
gp-295	103	22	hair	hair	NOUN
gp-295	103	23	et	et	PROPN
gp-295	103	24	al	al	PROPN
gp-295	103	25	.	.	PROPN
gp-295	103	26	,	,	PUNCT
gp-295	103	27	2019	2019	NUM
gp-295	103	28	)	)	PUNCT
gp-295	103	29	.	.	PUNCT
gp-295	104	1	table	table	NOUN
gp-295	104	2	7	7	NUM
gp-295	104	3	.	.	PUNCT
gp-295	104	4	reliability	reliability	NOUN
gp-295	104	5	test	test	NOUN
gp-295	104	6	results	result	NOUN
gp-295	104	7	construct	construct	VERB
gp-295	104	8	cronbach	cronbach	PROPN
gp-295	104	9	's	's	PART
gp-295	104	10	alpha	alpha	ADJ
gp-295	104	11	composite	composite	ADJ
gp-295	104	12	reliability	reliability	NOUN
gp-295	104	13	status	status	NOUN
gp-295	104	14	perceived	perceive	VERB
gp-295	104	15	channel	channel	NOUN
gp-295	104	16	integration	integration	NOUN
gp-295	104	17	quality	quality	NOUN
gp-295	104	18	0,978	0,978	NUM
gp-295	104	19	0,979	0,979	NUM
gp-295	104	20	reliable	reliable	ADJ
gp-295	104	21	perceived	perceive	VERB
gp-295	104	22	logistics	logistic	NOUN
gp-295	104	23	service	service	NOUN
gp-295	104	24	quality	quality	NOUN
gp-295	104	25	0,957	0,957	NUM
gp-295	104	26	0,961	0,961	NUM
gp-295	104	27	reliable	reliable	ADJ
gp-295	104	28	transaction	transaction	NOUN
gp-295	104	29	specific	specific	ADJ
gp-295	104	30	satisfaction	satisfaction	NOUN
gp-295	104	31	0,746	0,746	NUM
gp-295	104	32	0,855	0,855	NUM
gp-295	104	33	reliable	reliable	ADJ
gp-295	104	34	cumulative	cumulative	ADJ
gp-295	104	35	satisfaction	satisfaction	NOUN
gp-295	104	36	0,781	0,781	NUM
gp-295	104	37	0,873	0,873	NUM
gp-295	104	38	reliable	reliable	ADJ
gp-295	104	39	repurchase	repurchase	NOUN
gp-295	104	40	intention	intention	NOUN
gp-295	104	41	0,822	0,822	NUM
gp-295	104	42	0,894	0,894	NUM
gp-295	104	43	reliable	reliable	ADJ
gp-295	104	44	source	source	NOUN
gp-295	104	45	:	:	PUNCT
gp-295	104	46	smartpls	smartpls	PROPN
gp-295	104	47	data	data	NOUN
gp-295	104	48	processing	process	VERB
gp-295	104	49	4.0	4.0	NUM
gp-295	104	50	based	base	VERB
gp-295	104	51	on	on	ADP
gp-295	104	52	the	the	DET
gp-295	104	53	table	table	NOUN
gp-295	104	54	above	above	ADV
gp-295	104	55	,	,	PUNCT
gp-295	104	56	all	all	DET
gp-295	104	57	constructs	construct	NOUN
gp-295	104	58	in	in	ADP
gp-295	104	59	the	the	DET
gp-295	104	60	model	model	NOUN
gp-295	104	61	have	have	VERB
gp-295	104	62	a	a	DET
gp-295	104	63	composite	composite	ADJ
gp-295	104	64	reliability	reliability	NOUN
gp-295	104	65	value	value	NOUN
gp-295	104	66	above	above	ADP
gp-295	104	67	the	the	DET
gp-295	104	68	threshold	threshold	NOUN
gp-295	104	69	of	of	ADP
gp-295	104	70	0.70	0.70	NUM
gp-295	104	71	,	,	PUNCT
gp-295	104	72	ranging	range	VERB
gp-295	104	73	from	from	ADP
gp-295	104	74	0.855	0.855	NUM
gp-295	104	75	to	to	ADP
gp-295	104	76	0.979	0.979	NUM
gp-295	104	77	,	,	PUNCT
gp-295	104	78	indicating	indicate	VERB
gp-295	104	79	an	an	DET
gp-295	104	80	excellent	excellent	ADJ
gp-295	104	81	level	level	NOUN
gp-295	104	82	of	of	ADP
gp-295	104	83	internal	internal	ADJ
gp-295	104	84	consistency	consistency	NOUN
gp-295	104	85	.	.	PUNCT
gp-295	105	1	similarly	similarly	ADV
gp-295	105	2	,	,	PUNCT
gp-295	105	3	all	all	DET
gp-295	105	4	cronbach	cronbach	VERB
gp-295	105	5	's	's	PART
gp-295	105	6	alpha	alpha	NOUN
gp-295	105	7	values	value	NOUN
gp-295	105	8	also	also	ADV
gp-295	105	9	exceed	exceed	VERB
gp-295	105	10	the	the	DET
gp-295	105	11	minimum	minimum	ADJ
gp-295	105	12	limit	limit	NOUN
gp-295	105	13	of	of	ADP
gp-295	105	14	0.70	0.70	NUM
gp-295	105	15	.	.	PUNCT
gp-295	106	1	structural	structural	ADJ
gp-295	106	2	model	model	NOUN
gp-295	106	3	test	test	NOUN
gp-295	106	4	results	result	NOUN
gp-295	106	5	(	(	PUNCT
gp-295	106	6	inner	inner	ADJ
gp-295	106	7	model	model	NOUN
gp-295	106	8	)	)	PUNCT
gp-295	106	9	the	the	DET
gp-295	106	10	evaluation	evaluation	NOUN
gp-295	106	11	of	of	ADP
gp-295	106	12	the	the	DET
gp-295	106	13	structural	structural	ADJ
gp-295	106	14	model	model	NOUN
gp-295	106	15	in	in	ADP
gp-295	106	16	this	this	DET
gp-295	106	17	study	study	NOUN
gp-295	106	18	uses	use	VERB
gp-295	106	19	the	the	DET
gp-295	106	20	pls	pls	PROPN
gp-295	106	21	-	-	PUNCT
gp-295	106	22	sem	sem	NOUN
gp-295	106	23	approach	approach	NOUN
gp-295	106	24	,	,	PUNCT
gp-295	106	25	focusing	focus	VERB
gp-295	106	26	on	on	ADP
gp-295	106	27	the	the	DET
gp-295	106	28	values	value	NOUN
gp-295	106	29	of	of	ADP
gp-295	106	30	r	r	NOUN
gp-295	106	31	square	square	NOUN
gp-295	106	32	(	(	PUNCT
gp-295	106	33	r²	r²	PROPN
gp-295	106	34	)	)	PUNCT
gp-295	106	35	and	and	CCONJ
gp-295	106	36	q	q	PROPN
gp-295	106	37	square	square	ADJ
gp-295	106	38	(	(	PUNCT
gp-295	106	39	q²	q²	PROPN
gp-295	106	40	)	)	PUNCT
gp-295	106	41	.	.	PUNCT
gp-295	107	1	the	the	DET
gp-295	107	2	r²	r²	NOUN
gp-295	107	3	value	value	NOUN
gp-295	107	4	is	be	AUX
gp-295	107	5	used	use	VERB
gp-295	107	6	to	to	PART
gp-295	107	7	see	see	VERB
gp-295	107	8	how	how	SCONJ
gp-295	107	9	much	much	ADJ
gp-295	107	10	an	an	DET
gp-295	107	11	endogenous	endogenous	ADJ
gp-295	107	12	construct	construct	NOUN
gp-295	107	13	can	can	AUX
gp-295	107	14	be	be	AUX
gp-295	107	15	explained	explain	VERB
gp-295	107	16	by	by	ADP
gp-295	107	17	an	an	DET
gp-295	107	18	exogenous	exogenous	ADJ
gp-295	107	19	construct	construct	NOUN
gp-295	107	20	.	.	PUNCT
gp-295	108	1	the	the	DET
gp-295	108	2	results	result	NOUN
gp-295	108	3	of	of	ADP
gp-295	108	4	the	the	DET
gp-295	108	5	data	datum	NOUN
gp-295	108	6	processing	processing	NOUN
gp-295	108	7	showed	show	VERB
gp-295	108	8	that	that	SCONJ
gp-295	108	9	all	all	DET
gp-295	108	10	endogenous	endogenous	ADJ
gp-295	108	11	constructs	construct	NOUN
gp-295	108	12	had	have	VERB
gp-295	108	13	a	a	DET
gp-295	108	14	fairly	fairly	ADV
gp-295	108	15	good	good	ADJ
gp-295	108	16	r²	r²	NOUN
gp-295	108	17	value	value	NOUN
gp-295	108	18	,	,	PUNCT
gp-295	108	19	which	which	PRON
gp-295	108	20	indicates	indicate	VERB
gp-295	108	21	that	that	SCONJ
gp-295	108	22	the	the	DET
gp-295	108	23	model	model	NOUN
gp-295	108	24	was	be	AUX
gp-295	108	25	able	able	ADJ
gp-295	108	26	to	to	PART
gp-295	108	27	adequately	adequately	ADV
gp-295	108	28	explain	explain	VERB
gp-295	108	29	the	the	DET
gp-295	108	30	data	datum	NOUN
gp-295	108	31	variance	variance	NOUN
gp-295	108	32	.	.	PUNCT
gp-295	109	1	meanwhile	meanwhile	ADV
gp-295	109	2	,	,	PUNCT
gp-295	109	3	the	the	DET
gp-295	109	4	q²	q²	ADJ
gp-295	109	5	value	value	NOUN
gp-295	109	6	is	be	AUX
gp-295	109	7	used	use	VERB
gp-295	109	8	to	to	PART
gp-295	109	9	assess	assess	VERB
gp-295	109	10	the	the	DET
gp-295	109	11	predictive	predictive	ADJ
gp-295	109	12	relevance	relevance	NOUN
gp-295	109	13	of	of	ADP
gp-295	109	14	the	the	DET
gp-295	109	15	model	model	NOUN
gp-295	109	16	.	.	PUNCT
gp-295	110	1	the	the	DET
gp-295	110	2	influence	influence	NOUN
gp-295	110	3	of	of	ADP
gp-295	110	4	channel	channel	NOUN
gp-295	110	5	integration	integration	NOUN
gp-295	110	6	and	and	CCONJ
gp-295	110	7	logistics	logistic	NOUN
gp-295	110	8	service	service	NOUN
gp-295	110	9	quality	quality	NOUN
gp-295	110	10	on	on	ADP
gp-295	110	11	repurchase	repurchase	NOUN
gp-295	110	12	intention	intention	NOUN
gp-295	110	13	mediated	mediate	VERB
gp-295	110	14	by	by	ADP
gp-295	110	15	customer	customer	NOUN
gp-295	110	16	satisfaction	satisfaction	NOUN
gp-295	110	17	(	(	PUNCT
gp-295	110	18	study	study	NOUN
gp-295	110	19	at	at	ADP
gp-295	110	20	dhl	dhl	PROPN
gp-295	110	21	express	express	PROPN
gp-295	110	22	pekanbaru	pekanbaru	PROPN
gp-295	110	23	)	)	PUNCT
gp-295	110	24	1498	1498	NUM
gp-295	110	25	figure	figure	NOUN
gp-295	110	26	2	2	NUM
gp-295	110	27	.	.	PUNCT
gp-295	110	28	inner	inner	ADJ
gp-295	110	29	model	model	PROPN
gp-295	110	30	path	path	PROPN
gp-295	110	31	source	source	PROPN
gp-295	110	32	:	:	PUNCT
gp-295	111	1	smartpls	smartpls	PROPN
gp-295	111	2	data	data	NOUN
gp-295	111	3	processing	process	VERB
gp-295	111	4	4.0	4.0	NUM
gp-295	111	5	r	r	NOUN
gp-295	111	6	-	-	PUNCT
gp-295	111	7	square	square	ADJ
gp-295	111	8	dan	dan	PROPN
gp-295	111	9	predictive	predictive	ADJ
gp-295	111	10	relevance	relevance	NOUN
gp-295	111	11	the	the	DET
gp-295	111	12	determination	determination	NOUN
gp-295	111	13	coefficient	coefficient	NOUN
gp-295	111	14	(	(	PUNCT
gp-295	111	15	r²	r²	PROPN
gp-295	111	16	)	)	PUNCT
gp-295	111	17	is	be	AUX
gp-295	111	18	used	use	VERB
gp-295	111	19	to	to	PART
gp-295	111	20	measure	measure	VERB
gp-295	111	21	how	how	SCONJ
gp-295	111	22	much	much	ADJ
gp-295	111	23	variance	variance	NOUN
gp-295	111	24	of	of	ADP
gp-295	111	25	endogenous	endogenous	ADJ
gp-295	111	26	constructs	construct	NOUN
gp-295	111	27	can	can	AUX
gp-295	111	28	be	be	AUX
gp-295	111	29	explained	explain	VERB
gp-295	111	30	by	by	ADP
gp-295	111	31	exogenous	exogenous	ADJ
gp-295	111	32	constructs	construct	NOUN
gp-295	111	33	in	in	ADP
gp-295	111	34	structural	structural	ADJ
gp-295	111	35	models	model	NOUN
gp-295	111	36	.	.	PUNCT
gp-295	112	1	according	accord	VERB
gp-295	112	2	to	to	ADP
gp-295	112	3	hair	hair	NOUN
gp-295	112	4	et	et	PROPN
gp-295	112	5	al	al	PROPN
gp-295	112	6	.	.	PROPN
gp-295	113	1	(	(	PUNCT
gp-295	113	2	2019	2019	NUM
gp-295	113	3	)	)	PUNCT
gp-295	113	4	,	,	PUNCT
gp-295	113	5	the	the	DET
gp-295	113	6	r²	r²	NOUN
gp-295	113	7	value	value	NOUN
gp-295	113	8	of	of	ADP
gp-295	113	9	0.25	0.25	NUM
gp-295	113	10	is	be	AUX
gp-295	113	11	considered	consider	VERB
gp-295	113	12	weak	weak	ADJ
gp-295	113	13	,	,	PUNCT
gp-295	113	14	0.50	0.50	NUM
gp-295	113	15	moderate	moderate	ADJ
gp-295	113	16	,	,	PUNCT
gp-295	113	17	and	and	CCONJ
gp-295	113	18	0.75	0.75	NUM
gp-295	113	19	high	high	ADJ
gp-295	113	20	in	in	ADP
gp-295	113	21	the	the	DET
gp-295	113	22	context	context	NOUN
gp-295	113	23	of	of	ADP
gp-295	113	24	social	social	ADJ
gp-295	113	25	research	research	NOUN
gp-295	113	26	.	.	PUNCT
gp-295	114	1	table	table	NOUN
gp-295	114	2	8	8	NUM
gp-295	114	3	.	.	PUNCT
gp-295	115	1	r	r	X
gp-295	115	2	-	-	PUNCT
gp-295	115	3	square	square	NOUN
gp-295	115	4	construct	construct	NOUN
gp-295	115	5	r	r	NOUN
gp-295	115	6	-	-	PUNCT
gp-295	115	7	square	square	ADJ
gp-295	115	8	r	r	NOUN
gp-295	115	9	-	-	PUNCT
gp-295	115	10	square	square	ADJ
gp-295	115	11	adjusted	adjust	VERB
gp-295	115	12	transaction	transaction	NOUN
gp-295	115	13	-	-	PUNCT
gp-295	115	14	specific	specific	ADJ
gp-295	115	15	satisfaction	satisfaction	NOUN
gp-295	115	16	0,482	0,482	NUM
gp-295	115	17	0,479	0,479	NUM
gp-295	115	18	cumulative	cumulative	ADJ
gp-295	115	19	satisfaction	satisfaction	NOUN
gp-295	115	20	0,581	0,581	NUM
gp-295	115	21	0,578	0,578	NUM
gp-295	115	22	repurchase	repurchase	VERB
gp-295	115	23	intention	intention	NOUN
gp-295	115	24	0,495	0,495	NUM
gp-295	115	25	0,492	0,492	NUM
gp-295	115	26	source	source	NOUN
gp-295	115	27	:	:	PUNCT
gp-295	115	28	smartpls	smartpls	PROPN
gp-295	115	29	data	data	NOUN
gp-295	115	30	processing	process	VERB
gp-295	115	31	4.0	4.0	NUM
gp-295	115	32	the	the	DET
gp-295	115	33	coefficient	coefficient	NOUN
gp-295	115	34	of	of	ADP
gp-295	115	35	determination	determination	NOUN
gp-295	115	36	(	(	PUNCT
gp-295	115	37	r²	r²	NOUN
gp-295	115	38	)	)	PUNCT
gp-295	115	39	is	be	AUX
gp-295	115	40	used	use	VERB
gp-295	115	41	to	to	PART
gp-295	115	42	measure	measure	VERB
gp-295	115	43	how	how	SCONJ
gp-295	115	44	much	much	ADJ
gp-295	115	45	variance	variance	NOUN
gp-295	115	46	of	of	ADP
gp-295	115	47	endogenous	endogenous	ADJ
gp-295	115	48	constructs	construct	NOUN
gp-295	115	49	can	can	AUX
gp-295	115	50	be	be	AUX
gp-295	115	51	explained	explain	VERB
gp-295	115	52	by	by	ADP
gp-295	115	53	exogenous	exogenous	ADJ
gp-295	115	54	constructs	construct	NOUN
gp-295	115	55	in	in	ADP
gp-295	115	56	structural	structural	ADJ
gp-295	115	57	models	model	NOUN
gp-295	115	58	.	.	PUNCT
gp-295	116	1	according	accord	VERB
gp-295	116	2	to	to	ADP
gp-295	116	3	hair	hair	NOUN
gp-295	116	4	et	et	PROPN
gp-295	116	5	al	al	PROPN
gp-295	116	6	.	.	PROPN
gp-295	117	1	(	(	PUNCT
gp-295	117	2	2019	2019	NUM
gp-295	117	3	)	)	PUNCT
gp-295	117	4	,	,	PUNCT
gp-295	117	5	the	the	DET
gp-295	117	6	r²	r²	NOUN
gp-295	117	7	value	value	NOUN
gp-295	117	8	of	of	ADP
gp-295	117	9	0.25	0.25	NUM
gp-295	117	10	is	be	AUX
gp-295	117	11	considered	consider	VERB
gp-295	117	12	weak	weak	ADJ
gp-295	117	13	,	,	PUNCT
gp-295	117	14	0.50	0.50	NUM
gp-295	117	15	moderate	moderate	ADJ
gp-295	117	16	,	,	PUNCT
gp-295	117	17	and	and	CCONJ
gp-295	117	18	0.75	0.75	NUM
gp-295	117	19	high	high	ADJ
gp-295	117	20	in	in	ADP
gp-295	117	21	the	the	DET
gp-295	117	22	context	context	NOUN
gp-295	117	23	of	of	ADP
gp-295	117	24	social	social	ADJ
gp-295	117	25	research	research	NOUN
gp-295	117	26	.	.	PUNCT
gp-295	118	1	based	base	VERB
gp-295	118	2	on	on	ADP
gp-295	118	3	the	the	DET
gp-295	118	4	estimated	estimate	VERB
gp-295	118	5	results	result	NOUN
gp-295	118	6	,	,	PUNCT
gp-295	118	7	the	the	DET
gp-295	118	8	cumulative	cumulative	ADJ
gp-295	118	9	satisfaction	satisfaction	NOUN
gp-295	118	10	construct	construct	NOUN
gp-295	118	11	has	have	VERB
gp-295	118	12	the	the	DET
gp-295	118	13	highest	high	ADJ
gp-295	118	14	r²	r²	NOUN
gp-295	118	15	value	value	NOUN
gp-295	118	16	of	of	ADP
gp-295	118	17	0.581	0.581	NUM
gp-295	118	18	,	,	PUNCT
gp-295	118	19	which	which	PRON
gp-295	118	20	indicates	indicate	VERB
gp-295	118	21	that	that	SCONJ
gp-295	118	22	58.1	58.1	NUM
gp-295	118	23	%	%	NOUN
gp-295	118	24	of	of	ADP
gp-295	118	25	the	the	DET
gp-295	118	26	variance	variance	NOUN
gp-295	118	27	of	of	ADP
gp-295	118	28	this	this	DET
gp-295	118	29	construct	construct	NOUN
gp-295	118	30	can	can	AUX
gp-295	118	31	be	be	AUX
gp-295	118	32	explained	explain	VERB
gp-295	118	33	by	by	ADP
gp-295	118	34	the	the	DET
gp-295	118	35	predictive	predictive	ADJ
gp-295	118	36	variables	variable	NOUN
gp-295	118	37	in	in	ADP
gp-295	118	38	the	the	DET
gp-295	118	39	model	model	NOUN
gp-295	118	40	.	.	PUNCT
gp-295	119	1	meanwhile	meanwhile	ADV
gp-295	119	2	,	,	PUNCT
gp-295	119	3	the	the	DET
gp-295	119	4	constructs	construct	NOUN
gp-295	119	5	of	of	ADP
gp-295	119	6	repurchase	repurchase	NOUN
gp-295	119	7	the	the	DET
gp-295	119	8	influence	influence	NOUN
gp-295	119	9	of	of	ADP
gp-295	119	10	channel	channel	NOUN
gp-295	119	11	integration	integration	NOUN
gp-295	119	12	and	and	CCONJ
gp-295	119	13	logistics	logistic	NOUN
gp-295	119	14	service	service	NOUN
gp-295	119	15	quality	quality	NOUN
gp-295	119	16	on	on	ADP
gp-295	119	17	repurchase	repurchase	NOUN
gp-295	119	18	intention	intention	NOUN
gp-295	119	19	mediated	mediate	VERB
gp-295	119	20	by	by	ADP
gp-295	119	21	customer	customer	NOUN
gp-295	119	22	satisfaction	satisfaction	NOUN
gp-295	119	23	(	(	PUNCT
gp-295	119	24	study	study	NOUN
gp-295	119	25	at	at	ADP
gp-295	119	26	dhl	dhl	PROPN
gp-295	119	27	express	express	PROPN
gp-295	119	28	pekanbaru	pekanbaru	PROPN
gp-295	119	29	)	)	PUNCT
gp-295	119	30	1499	1499	NUM
gp-295	119	31	intention	intention	NOUN
gp-295	119	32	(	(	PUNCT
gp-295	119	33	0.495	0.495	NUM
gp-295	119	34	)	)	PUNCT
gp-295	119	35	and	and	CCONJ
gp-295	119	36	transaction	transaction	NOUN
gp-295	119	37	-	-	PUNCT
gp-295	119	38	specific	specific	ADJ
gp-295	119	39	satisfaction	satisfaction	NOUN
gp-295	119	40	(	(	PUNCT
gp-295	119	41	0.482	0.482	NUM
gp-295	119	42	)	)	PUNCT
gp-295	119	43	also	also	ADV
gp-295	119	44	show	show	VERB
gp-295	119	45	a	a	DET
gp-295	119	46	moderate	moderate	ADJ
gp-295	119	47	level	level	NOUN
gp-295	119	48	of	of	ADP
gp-295	119	49	explanation	explanation	NOUN
gp-295	119	50	.	.	PUNCT
gp-295	120	1	overall	overall	ADV
gp-295	120	2	,	,	PUNCT
gp-295	120	3	the	the	DET
gp-295	120	4	r²	r²	NOUN
gp-295	120	5	values	value	NOUN
gp-295	120	6	obtained	obtain	VERB
gp-295	120	7	show	show	NOUN
gp-295	120	8	that	that	SCONJ
gp-295	120	9	the	the	DET
gp-295	120	10	model	model	NOUN
gp-295	120	11	has	have	VERB
gp-295	120	12	adequate	adequate	ADJ
gp-295	120	13	structural	structural	ADJ
gp-295	120	14	explainability	explainability	NOUN
gp-295	120	15	,	,	PUNCT
gp-295	120	16	and	and	CCONJ
gp-295	120	17	is	be	AUX
gp-295	120	18	able	able	ADJ
gp-295	120	19	to	to	PART
gp-295	120	20	explain	explain	VERB
gp-295	120	21	the	the	DET
gp-295	120	22	variability	variability	NOUN
gp-295	120	23	of	of	ADP
gp-295	120	24	endogenous	endogenous	ADJ
gp-295	120	25	constructs	construct	NOUN
gp-295	120	26	empirically	empirically	ADV
gp-295	120	27	in	in	ADP
gp-295	120	28	the	the	DET
gp-295	120	29	context	context	NOUN
gp-295	120	30	of	of	ADP
gp-295	120	31	this	this	DET
gp-295	120	32	study	study	NOUN
gp-295	120	33	.	.	PUNCT
gp-295	121	1	q²	q²	PROPN
gp-295	121	2	is	be	AUX
gp-295	121	3	a	a	DET
gp-295	121	4	measure	measure	NOUN
gp-295	121	5	used	use	VERB
gp-295	121	6	to	to	PART
gp-295	121	7	evaluate	evaluate	VERB
gp-295	121	8	the	the	DET
gp-295	121	9	predictive	predictive	ADJ
gp-295	121	10	relevance	relevance	NOUN
gp-295	121	11	of	of	ADP
gp-295	121	12	structural	structural	ADJ
gp-295	121	13	models	model	NOUN
gp-295	121	14	to	to	ADP
gp-295	121	15	endogenous	endogenous	ADJ
gp-295	121	16	constructs	construct	NOUN
gp-295	121	17	.	.	PUNCT
gp-295	122	1	the	the	DET
gp-295	122	2	q²	q²	ADJ
gp-295	122	3	value	value	NOUN
gp-295	122	4	is	be	AUX
gp-295	122	5	obtained	obtain	VERB
gp-295	122	6	through	through	ADP
gp-295	122	7	the	the	DET
gp-295	122	8	blindfolding	blindfold	VERB
gp-295	122	9	technique	technique	NOUN
gp-295	122	10	,	,	PUNCT
gp-295	122	11	where	where	SCONJ
gp-295	122	12	the	the	DET
gp-295	122	13	value	value	NOUN
gp-295	122	14	of	of	ADP
gp-295	122	15	q²	q²	PROPN
gp-295	122	16	>	>	X
gp-295	122	17	0	0	PUNCT
gp-295	122	18	indicates	indicate	VERB
gp-295	122	19	that	that	SCONJ
gp-295	122	20	the	the	DET
gp-295	122	21	model	model	NOUN
gp-295	122	22	has	have	VERB
gp-295	122	23	empirically	empirically	ADV
gp-295	122	24	relevant	relevant	ADJ
gp-295	122	25	predictive	predictive	ADJ
gp-295	122	26	capabilities	capability	NOUN
gp-295	122	27	against	against	ADP
gp-295	122	28	the	the	DET
gp-295	122	29	target	target	NOUN
gp-295	122	30	variable	variable	NOUN
gp-295	122	31	(	(	PUNCT
gp-295	122	32	hair	hair	NOUN
gp-295	122	33	et	et	PROPN
gp-295	122	34	al	al	PROPN
gp-295	122	35	.	.	PROPN
gp-295	122	36	,	,	PUNCT
gp-295	122	37	2019	2019	NUM
gp-295	122	38	)	)	PUNCT
gp-295	122	39	.	.	PUNCT
gp-295	123	1	tabel	tabel	NOUN
gp-295	123	2	9	9	NUM
gp-295	123	3	.	.	PUNCT
gp-295	124	1	q²	q²	NOUN
gp-295	124	2	predict	predict	VERB
gp-295	124	3	relevance	relevance	NOUN
gp-295	124	4	construct	construct	VERB
gp-295	124	5	sso	sso	PROPN
gp-295	124	6	sse	sse	PROPN
gp-295	124	7	q²	q²	VERB
gp-295	124	8	(=	(=	ADV
gp-295	124	9	1	1	NUM
gp-295	124	10	-	-	PUNCT
gp-295	124	11	sse	sse	NOUN
gp-295	124	12	/	/	SYM
gp-295	124	13	sso	sso	NOUN
gp-295	124	14	)	)	PUNCT
gp-295	124	15	transaction	transaction	NOUN
gp-295	124	16	-	-	PUNCT
gp-295	124	17	specific	specific	ADJ
gp-295	124	18	satisfaction	satisfaction	NOUN
gp-295	124	19	1005,000	1005,000	NUM
gp-295	124	20	688,107	688,107	NUM
gp-295	124	21	0,315	0,315	NUM
gp-295	124	22	cumulative	cumulative	ADJ
gp-295	124	23	satisfaction	satisfaction	NOUN
gp-295	124	24	1005,000	1005,000	NUM
gp-295	124	25	603,367	603,367	NUM
gp-295	124	26	0,400	0,400	NUM
gp-295	124	27	repurchase	repurchase	NOUN
gp-295	124	28	intention	intention	NOUN
gp-295	124	29	1005,000	1005,000	NUM
gp-295	124	30	642,983	642,983	NUM
gp-295	124	31	0,360	0,360	NUM
gp-295	124	32	source	source	NOUN
gp-295	124	33	:	:	PUNCT
gp-295	124	34	smartpls	smartpls	PROPN
gp-295	124	35	data	data	NOUN
gp-295	124	36	processing	process	VERB
gp-295	124	37	4.0	4.0	NUM
gp-295	124	38	based	base	VERB
gp-295	124	39	on	on	ADP
gp-295	124	40	the	the	DET
gp-295	124	41	results	result	NOUN
gp-295	124	42	in	in	ADP
gp-295	124	43	the	the	DET
gp-295	124	44	table	table	NOUN
gp-295	124	45	,	,	PUNCT
gp-295	124	46	all	all	DET
gp-295	124	47	endogenous	endogenous	ADJ
gp-295	124	48	constructs	construct	NOUN
gp-295	124	49	show	show	VERB
gp-295	124	50	positive	positive	ADJ
gp-295	124	51	q²	q²	NOUN
gp-295	124	52	values	value	NOUN
gp-295	124	53	,	,	PUNCT
gp-295	124	54	cumulative	cumulative	ADJ
gp-295	124	55	satisfaction	satisfaction	NOUN
gp-295	124	56	constructs	construct	NOUN
gp-295	124	57	have	have	VERB
gp-295	124	58	the	the	DET
gp-295	124	59	highest	high	ADJ
gp-295	124	60	value	value	NOUN
gp-295	124	61	(	(	PUNCT
gp-295	124	62	q²	q²	PROPN
gp-295	124	63	=	=	NOUN
gp-295	124	64	0.400	0.400	NUM
gp-295	124	65	)	)	PUNCT
gp-295	124	66	,	,	PUNCT
gp-295	124	67	followed	follow	VERB
gp-295	124	68	by	by	ADP
gp-295	124	69	repurchase	repurchase	NOUN
gp-295	124	70	intention	intention	NOUN
gp-295	124	71	(	(	PUNCT
gp-295	124	72	0.360	0.360	NUM
gp-295	124	73	)	)	PUNCT
gp-295	124	74	,	,	PUNCT
gp-295	124	75	transaction	transaction	NOUN
gp-295	124	76	-	-	PUNCT
gp-295	124	77	specific	specific	ADJ
gp-295	124	78	satisfaction	satisfaction	NOUN
gp-295	124	79	(	(	PUNCT
gp-295	124	80	0.315	0.315	NUM
gp-295	124	81	)	)	PUNCT
gp-295	124	82	.	.	PUNCT
gp-295	125	1	all	all	PRON
gp-295	125	2	of	of	ADP
gp-295	125	3	these	these	DET
gp-295	125	4	values	value	NOUN
gp-295	125	5	show	show	VERB
gp-295	125	6	that	that	SCONJ
gp-295	125	7	the	the	DET
gp-295	125	8	model	model	NOUN
gp-295	125	9	has	have	VERB
gp-295	125	10	a	a	DET
gp-295	125	11	strong	strong	ADJ
gp-295	125	12	predictive	predictive	ADJ
gp-295	125	13	ability	ability	NOUN
gp-295	125	14	against	against	ADP
gp-295	125	15	each	each	DET
gp-295	125	16	endogenous	endogenous	ADJ
gp-295	125	17	construct	construct	NOUN
gp-295	125	18	.	.	PUNCT
gp-295	126	1	path	path	NOUN
gp-295	126	2	coefficient	coefficient	PROPN
gp-295	126	3	path	path	NOUN
gp-295	126	4	analysis	analysis	NOUN
gp-295	126	5	in	in	ADP
gp-295	126	6	structural	structural	ADJ
gp-295	126	7	models	model	NOUN
gp-295	126	8	was	be	AUX
gp-295	126	9	carried	carry	VERB
gp-295	126	10	out	out	ADP
gp-295	126	11	to	to	PART
gp-295	126	12	evaluate	evaluate	VERB
gp-295	126	13	the	the	DET
gp-295	126	14	strength	strength	NOUN
gp-295	126	15	of	of	ADP
gp-295	126	16	influence	influence	NOUN
gp-295	126	17	between	between	ADP
gp-295	126	18	latent	latent	NOUN
gp-295	126	19	constructs	construct	NOUN
gp-295	126	20	.	.	PUNCT
gp-295	127	1	the	the	DET
gp-295	127	2	assessment	assessment	NOUN
gp-295	127	3	was	be	AUX
gp-295	127	4	carried	carry	VERB
gp-295	127	5	out	out	ADP
gp-295	127	6	through	through	ADP
gp-295	127	7	the	the	DET
gp-295	127	8	estimation	estimation	NOUN
gp-295	127	9	of	of	ADP
gp-295	127	10	the	the	DET
gp-295	127	11	value	value	NOUN
gp-295	127	12	of	of	ADP
gp-295	127	13	the	the	DET
gp-295	127	14	path	path	NOUN
gp-295	127	15	coefficient	coefficient	NOUN
gp-295	127	16	(	(	PUNCT
gp-295	127	17	original	original	ADJ
gp-295	127	18	sample	sample	NOUN
gp-295	127	19	)	)	PUNCT
gp-295	127	20	,	,	PUNCT
gp-295	127	21	t	t	PROPN
gp-295	127	22	-	-	PUNCT
gp-295	127	23	statistics	statistic	NOUN
gp-295	127	24	,	,	PUNCT
gp-295	127	25	and	and	CCONJ
gp-295	127	26	p	p	X
gp-295	127	27	-	-	PUNCT
gp-295	127	28	values	value	NOUN
gp-295	127	29	.	.	PUNCT
gp-295	128	1	according	accord	VERB
gp-295	128	2	to	to	ADP
gp-295	128	3	hair	hair	NOUN
gp-295	128	4	et	et	PROPN
gp-295	128	5	al	al	PROPN
gp-295	128	6	.	.	PROPN
gp-295	129	1	(	(	PUNCT
gp-295	129	2	2019	2019	NUM
gp-295	129	3	)	)	PUNCT
gp-295	129	4	,	,	PUNCT
gp-295	129	5	the	the	DET
gp-295	129	6	relationship	relationship	NOUN
gp-295	129	7	between	between	ADP
gp-295	129	8	constructs	construct	NOUN
gp-295	129	9	is	be	AUX
gp-295	129	10	categorized	categorize	VERB
gp-295	129	11	as	as	ADV
gp-295	129	12	significant	significant	ADJ
gp-295	129	13	if	if	SCONJ
gp-295	129	14	the	the	DET
gp-295	129	15	t	t	NOUN
gp-295	129	16	value	value	NOUN
gp-295	129	17	is	be	AUX
gp-295	129	18	≥	≥	NUM
gp-295	129	19	1.96	1.96	NUM
gp-295	129	20	and	and	CCONJ
gp-295	129	21	the	the	DET
gp-295	129	22	p	p	NOUN
gp-295	129	23	value	value	NOUN
gp-295	129	24	is	be	AUX
gp-295	129	25	≤	≤	NUM
gp-295	129	26	0.05	0.05	NUM
gp-295	129	27	at	at	ADP
gp-295	129	28	a	a	DET
gp-295	129	29	significance	significance	NOUN
gp-295	129	30	level	level	NOUN
gp-295	129	31	of	of	ADP
gp-295	129	32	5	5	NUM
gp-295	129	33	%	%	NOUN
gp-295	129	34	.	.	PUNCT
gp-295	130	1	table	table	NOUN
gp-295	130	2	10	10	NUM
gp-295	130	3	.	.	PUNCT
gp-295	131	1	path	path	PROPN
gp-295	131	2	coeffcient	coeffcient	PROPN
gp-295	131	3	original	original	ADJ
gp-295	131	4	sample	sample	NOUN
gp-295	131	5	(	(	PUNCT
gp-295	131	6	o	o	NOUN
gp-295	131	7	)	)	PUNCT
gp-295	131	8	sample	sample	NOUN
gp-295	131	9	mean	mean	NOUN
gp-295	131	10	(	(	PUNCT
gp-295	131	11	m	m	NOUN
gp-295	131	12	)	)	PUNCT
gp-295	131	13	standard	standard	ADJ
gp-295	131	14	deviation	deviation	NOUN
gp-295	131	15	(	(	PUNCT
gp-295	131	16	stdev	stdev	NOUN
gp-295	131	17	)	)	PUNCT
gp-295	131	18	t	t	PROPN
gp-295	131	19	statistics	statistic	NOUN
gp-295	131	20	(	(	PUNCT
gp-295	131	21	|o	|o	NOUN
gp-295	131	22	/	/	SYM
gp-295	131	23	stdev|	stdev|	NOUN
gp-295	131	24	)	)	PUNCT
gp-295	131	25	p	p	NOUN
gp-295	131	26	values	value	NOUN
gp-295	131	27	perceived	perceive	VERB
gp-295	131	28	logistics	logistic	NOUN
gp-295	131	29	service	service	NOUN
gp-295	131	30	quality	quality	NOUN
gp-295	131	31	-	-	PUNCT
gp-295	131	32	>	>	X
gp-295	131	33	perceived	perceive	VERB
gp-295	131	34	channel	channel	NOUN
gp-295	131	35	integration	integration	NOUN
gp-295	131	36	quality	quality	NOUN
gp-295	131	37	0.704	0.704	NUM
gp-295	131	38	0.706	0.706	NUM
gp-295	131	39	0.041	0.041	NUM
gp-295	131	40	17.316	17.316	NUM
gp-295	131	41	0.000	0.000	NUM
gp-295	131	42	perceived	perceive	VERB
gp-295	131	43	channel	channel	NOUN
gp-295	131	44	integration	integration	NOUN
gp-295	131	45	quality	quality	NOUN
gp-295	131	46	-	-	PUNCT
gp-295	131	47	>	>	X
gp-295	131	48	transaction	transaction	NOUN
gp-295	131	49	-	-	PUNCT
gp-295	131	50	specific	specific	ADJ
gp-295	131	51	satisfaction	satisfaction	NOUN
gp-295	131	52	0.405	0.405	NUM
gp-295	131	53	0.402	0.402	NUM
gp-295	131	54	0.075	0.075	NUM
gp-295	131	55	5.365	5.365	NUM
gp-295	131	56	0.000	0.000	NUM
gp-295	131	57	perceived	perceive	VERB
gp-295	131	58	channel	channel	NOUN
gp-295	131	59	integration	integration	NOUN
gp-295	131	60	quality	quality	NOUN
gp-295	131	61	-	-	PUNCT
gp-295	131	62	>	>	X
gp-295	131	63	cumulative	cumulative	ADJ
gp-295	131	64	satisfaction	satisfaction	NOUN
gp-295	131	65	0.377	0.377	NUM
gp-295	131	66	0.377	0.377	NUM
gp-295	131	67	0.089	0.089	NUM
gp-295	131	68	4.223	4.223	NUM
gp-295	131	69	0.000	0.000	NUM
gp-295	131	70	perceived	perceive	VERB
gp-295	131	71	logistics	logistic	NOUN
gp-295	131	72	service	service	NOUN
gp-295	131	73	quality	quality	NOUN
gp-295	131	74	-	-	PUNCT
gp-295	131	75	>	>	X
gp-295	131	76	transaction	transaction	NOUN
gp-295	131	77	-	-	PUNCT
gp-295	131	78	specific	specific	ADJ
gp-295	131	79	satisfaction	satisfaction	NOUN
gp-295	131	80	0.347	0.347	NUM
gp-295	131	81	0.351	0.351	NUM
gp-295	131	82	0.083	0.083	NUM
gp-295	131	83	4.185	4.185	NUM
gp-295	131	84	0.000	0.000	NUM
gp-295	131	85	perceived	perceive	VERB
gp-295	131	86	logistics	logistic	NOUN
gp-295	131	87	service	service	NOUN
gp-295	131	88	quality	quality	NOUN
gp-295	131	89	-	-	PUNCT
gp-295	131	90	>	>	X
gp-295	131	91	cumulative	cumulative	ADJ
gp-295	131	92	satisfaction	satisfaction	NOUN
gp-295	131	93	0.357	0.357	NUM
gp-295	131	94	0.358	0.358	NUM
gp-295	131	95	0.114	0.114	NUM
gp-295	131	96	3.130	3.130	NUM
gp-295	131	97	0.002	0.002	NUM
gp-295	131	98	the	the	DET
gp-295	131	99	influence	influence	NOUN
gp-295	131	100	of	of	ADP
gp-295	131	101	channel	channel	NOUN
gp-295	131	102	integration	integration	NOUN
gp-295	131	103	and	and	CCONJ
gp-295	131	104	logistics	logistic	NOUN
gp-295	131	105	service	service	NOUN
gp-295	131	106	quality	quality	NOUN
gp-295	131	107	on	on	ADP
gp-295	131	108	repurchase	repurchase	NOUN
gp-295	131	109	intention	intention	NOUN
gp-295	131	110	mediated	mediate	VERB
gp-295	131	111	by	by	ADP
gp-295	131	112	customer	customer	NOUN
gp-295	131	113	satisfaction	satisfaction	NOUN
gp-295	131	114	(	(	PUNCT
gp-295	131	115	study	study	NOUN
gp-295	131	116	at	at	ADP
gp-295	131	117	dhl	dhl	PROPN
gp-295	131	118	express	express	PROPN
gp-295	131	119	pekanbaru	pekanbaru	PROPN
gp-295	131	120	)	)	PUNCT
gp-295	131	121	1500	1500	NUM
gp-295	131	122	original	original	ADJ
gp-295	131	123	sample	sample	NOUN
gp-295	131	124	(	(	PUNCT
gp-295	131	125	o	o	NOUN
gp-295	131	126	)	)	PUNCT
gp-295	131	127	sample	sample	NOUN
gp-295	131	128	mean	mean	NOUN
gp-295	131	129	(	(	PUNCT
gp-295	131	130	m	m	NOUN
gp-295	131	131	)	)	PUNCT
gp-295	131	132	standard	standard	ADJ
gp-295	131	133	deviation	deviation	NOUN
gp-295	131	134	(	(	PUNCT
gp-295	131	135	stdev	stdev	NOUN
gp-295	131	136	)	)	PUNCT
gp-295	131	137	t	t	PROPN
gp-295	131	138	statistics	statistic	NOUN
gp-295	131	139	(	(	PUNCT
gp-295	131	140	|o	|o	NOUN
gp-295	131	141	/	/	SYM
gp-295	131	142	stdev|	stdev|	NOUN
gp-295	131	143	)	)	PUNCT
gp-295	131	144	p	p	NOUN
gp-295	131	145	values	value	NOUN
gp-295	131	146	transaction	transaction	NOUN
gp-295	131	147	-	-	PUNCT
gp-295	131	148	specific	specific	ADJ
gp-295	131	149	satisfaction	satisfaction	NOUN
gp-295	131	150	-	-	PUNCT
gp-295	131	151	>	>	X
gp-295	131	152	cumulative	cumulative	ADJ
gp-295	131	153	satisfaction	satisfaction	NOUN
gp-295	131	154	0.122	0.122	NUM
gp-295	131	155	0.122	0.122	NUM
gp-295	131	156	0.053	0.053	NUM
gp-295	131	157	2.304	2.304	NUM
gp-295	131	158	0.021	0.021	NUM
gp-295	131	159	transaction	transaction	NOUN
gp-295	131	160	-	-	PUNCT
gp-295	131	161	specific	specific	ADJ
gp-295	131	162	satisfaction	satisfaction	NOUN
gp-295	131	163	-	-	PUNCT
gp-295	131	164	>	>	X
gp-295	131	165	repurchase	repurchase	NOUN
gp-295	131	166	intention	intention	NOUN
gp-295	131	167	0.475	0.475	NUM
gp-295	131	168	0.474	0.474	NUM
gp-295	131	169	0.061	0.061	NUM
gp-295	131	170	7.854	7.854	NUM
gp-295	131	171	0.000	0.000	NUM
gp-295	131	172	cumulative	cumulative	ADJ
gp-295	131	173	satisfaction	satisfaction	NOUN
gp-295	131	174	-	-	PUNCT
gp-295	131	175	>	>	X
gp-295	131	176	repurchase	repurchase	NOUN
gp-295	131	177	intention	intention	NOUN
gp-295	131	178	0.309	0.309	NUM
gp-295	131	179	0.312	0.312	NUM
gp-295	131	180	0.065	0.065	NUM
gp-295	131	181	4.754	4.754	NUM
gp-295	131	182	0.000	0.000	NUM
gp-295	131	183	source	source	NOUN
gp-295	131	184	:	:	PUNCT
gp-295	131	185	smartpls	smartpls	PROPN
gp-295	131	186	data	data	NOUN
gp-295	131	187	processing	process	VERB
gp-295	131	188	4.0	4.0	NUM
gp-295	131	189	based	base	VERB
gp-295	131	190	on	on	ADP
gp-295	131	191	the	the	DET
gp-295	131	192	results	result	NOUN
gp-295	131	193	of	of	ADP
gp-295	131	194	the	the	DET
gp-295	131	195	estimates	estimate	NOUN
gp-295	131	196	in	in	ADP
gp-295	131	197	the	the	DET
gp-295	131	198	table	table	NOUN
gp-295	131	199	,	,	PUNCT
gp-295	131	200	all	all	DET
gp-295	131	201	hypothesized	hypothesized	ADJ
gp-295	131	202	paths	path	NOUN
gp-295	131	203	in	in	ADP
gp-295	131	204	the	the	DET
gp-295	131	205	model	model	NOUN
gp-295	131	206	show	show	VERB
gp-295	131	207	strong	strong	ADJ
gp-295	131	208	statistical	statistical	ADJ
gp-295	131	209	significance	significance	NOUN
gp-295	131	210	,	,	PUNCT
gp-295	131	211	with	with	ADP
gp-295	131	212	a	a	DET
gp-295	131	213	p	p	NOUN
gp-295	131	214	-	-	PUNCT
gp-295	131	215	value	value	NOUN
gp-295	131	216	of	of	ADP
gp-295	131	217	0.000	0.000	NUM
gp-295	131	218	and	and	CCONJ
gp-295	131	219	an	an	DET
gp-295	131	220	overall	overall	ADJ
gp-295	131	221	t	t	NOUN
gp-295	131	222	-	-	PUNCT
gp-295	131	223	statistical	statistical	ADJ
gp-295	131	224	value	value	NOUN
gp-295	131	225	that	that	PRON
gp-295	131	226	exceeds	exceed	VERB
gp-295	131	227	the	the	DET
gp-295	131	228	minimum	minimum	ADJ
gp-295	131	229	threshold	threshold	NOUN
gp-295	131	230	.	.	PUNCT
gp-295	132	1	these	these	DET
gp-295	132	2	findings	finding	NOUN
gp-295	132	3	indicate	indicate	VERB
gp-295	132	4	that	that	SCONJ
gp-295	132	5	all	all	DET
gp-295	132	6	relationships	relationship	NOUN
gp-295	132	7	in	in	ADP
gp-295	132	8	the	the	DET
gp-295	132	9	structural	structural	ADJ
gp-295	132	10	model	model	NOUN
gp-295	132	11	are	be	AUX
gp-295	132	12	empirically	empirically	ADV
gp-295	132	13	confirmed	confirm	VERB
gp-295	132	14	.	.	PUNCT
gp-295	133	1	the	the	DET
gp-295	133	2	most	most	ADV
gp-295	133	3	dominant	dominant	ADJ
gp-295	133	4	relationship	relationship	NOUN
gp-295	133	5	was	be	AUX
gp-295	133	6	seen	see	VERB
gp-295	133	7	in	in	ADP
gp-295	133	8	the	the	DET
gp-295	133	9	path	path	NOUN
gp-295	133	10	from	from	ADP
gp-295	133	11	perceived	perceive	VERB
gp-295	133	12	logistics	logistic	NOUN
gp-295	133	13	service	service	NOUN
gp-295	133	14	quality	quality	NOUN
gp-295	133	15	to	to	ADP
gp-295	133	16	perceived	perceive	VERB
gp-295	133	17	channel	channel	NOUN
gp-295	133	18	integration	integration	NOUN
gp-295	133	19	quality	quality	NOUN
gp-295	133	20	with	with	ADP
gp-295	133	21	a	a	DET
gp-295	133	22	coefficient	coefficient	NOUN
gp-295	133	23	of	of	ADP
gp-295	133	24	0.704	0.704	NUM
gp-295	133	25	and	and	CCONJ
gp-295	133	26	a	a	DET
gp-295	133	27	t	t	NOUN
gp-295	133	28	-	-	PUNCT
gp-295	133	29	statistic	statistic	NOUN
gp-295	133	30	of	of	ADP
gp-295	133	31	17.316	17.316	NUM
gp-295	133	32	,	,	PUNCT
gp-295	133	33	indicating	indicate	VERB
gp-295	133	34	a	a	DET
gp-295	133	35	very	very	ADV
gp-295	133	36	strong	strong	ADJ
gp-295	133	37	and	and	CCONJ
gp-295	133	38	significant	significant	ADJ
gp-295	133	39	influence	influence	NOUN
gp-295	133	40	.	.	PUNCT
gp-295	134	1	the	the	DET
gp-295	134	2	path	path	NOUN
gp-295	134	3	from	from	ADP
gp-295	134	4	transaction	transaction	NOUN
gp-295	134	5	-	-	PUNCT
gp-295	134	6	specific	specific	ADJ
gp-295	134	7	satisfaction	satisfaction	NOUN
gp-295	134	8	to	to	PART
gp-295	134	9	repurchase	repurchase	VERB
gp-295	134	10	intention	intention	NOUN
gp-295	134	11	also	also	ADV
gp-295	134	12	showed	show	VERB
gp-295	134	13	a	a	DET
gp-295	134	14	large	large	ADJ
gp-295	134	15	contribution	contribution	NOUN
gp-295	134	16	(	(	PUNCT
gp-295	134	17	β	β	X
gp-295	134	18	=	=	SYM
gp-295	134	19	0.475	0.475	NUM
gp-295	134	20	,	,	PUNCT
gp-295	134	21	t	t	NOUN
gp-295	134	22	=	=	SYM
gp-295	134	23	7.854	7.854	NUM
gp-295	134	24	)	)	PUNCT
gp-295	134	25	,	,	PUNCT
gp-295	134	26	which	which	PRON
gp-295	134	27	confirms	confirm	VERB
gp-295	134	28	the	the	DET
gp-295	134	29	strategic	strategic	ADJ
gp-295	134	30	role	role	NOUN
gp-295	134	31	of	of	ADP
gp-295	134	32	transactional	transactional	ADJ
gp-295	134	33	satisfaction	satisfaction	NOUN
gp-295	134	34	to	to	PART
gp-295	134	35	repurchase	repurchase	VERB
gp-295	134	36	intent	intent	NOUN
gp-295	134	37	.	.	PUNCT
gp-295	135	1	meanwhile	meanwhile	ADV
gp-295	135	2	,	,	PUNCT
gp-295	135	3	the	the	DET
gp-295	135	4	pathways	pathway	NOUN
gp-295	135	5	from	from	ADP
gp-295	135	6	perceived	perceive	VERB
gp-295	135	7	channel	channel	NOUN
gp-295	135	8	integration	integration	NOUN
gp-295	135	9	quality	quality	NOUN
gp-295	135	10	to	to	ADP
gp-295	135	11	transaction	transaction	NOUN
gp-295	135	12	-	-	PUNCT
gp-295	135	13	specific	specific	ADJ
gp-295	135	14	satisfaction	satisfaction	NOUN
gp-295	135	15	(	(	PUNCT
gp-295	135	16	β	β	X
gp-295	135	17	=	=	SYM
gp-295	135	18	0.405	0.405	NUM
gp-295	135	19	,	,	PUNCT
gp-295	135	20	t	t	NOUN
gp-295	135	21	=	=	NUM
gp-295	135	22	5.365	5.365	NUM
gp-295	135	23	)	)	PUNCT
gp-295	135	24	and	and	CCONJ
gp-295	135	25	from	from	ADP
gp-295	135	26	perceived	perceive	VERB
gp-295	135	27	logistics	logistic	NOUN
gp-295	135	28	service	service	NOUN
gp-295	135	29	quality	quality	NOUN
gp-295	135	30	to	to	ADP
gp-295	135	31	transaction	transaction	NOUN
gp-295	135	32	-	-	PUNCT
gp-295	135	33	specific	specific	ADJ
gp-295	135	34	satisfaction	satisfaction	NOUN
gp-295	135	35	(	(	PUNCT
gp-295	135	36	β	β	X
gp-295	135	37	=	=	PUNCT
gp-295	135	38	0.347	0.347	NUM
gp-295	135	39	,	,	PUNCT
gp-295	135	40	t	t	NOUN
gp-295	135	41	=	=	SYM
gp-295	135	42	4.185	4.185	NUM
gp-295	135	43	)	)	PUNCT
gp-295	135	44	reflect	reflect	VERB
gp-295	135	45	that	that	SCONJ
gp-295	135	46	both	both	DET
gp-295	135	47	constructs	construct	NOUN
gp-295	135	48	have	have	VERB
gp-295	135	49	a	a	DET
gp-295	135	50	significant	significant	ADJ
gp-295	135	51	influence	influence	NOUN
gp-295	135	52	on	on	ADP
gp-295	135	53	situational	situational	ADJ
gp-295	135	54	satisfaction	satisfaction	NOUN
gp-295	135	55	experiences	experience	NOUN
gp-295	135	56	.	.	PUNCT
gp-295	136	1	the	the	DET
gp-295	136	2	path	path	NOUN
gp-295	136	3	to	to	ADP
gp-295	136	4	cumulative	cumulative	ADJ
gp-295	136	5	satisfaction	satisfaction	NOUN
gp-295	136	6	also	also	ADV
gp-295	136	7	shows	show	VERB
gp-295	136	8	significant	significant	ADJ
gp-295	136	9	influence	influence	NOUN
gp-295	136	10	.	.	PUNCT
gp-295	137	1	perceived	perceive	VERB
gp-295	137	2	channel	channel	NOUN
gp-295	137	3	integration	integration	NOUN
gp-295	137	4	quality	quality	NOUN
gp-295	137	5	(	(	PUNCT
gp-295	137	6	β	β	X
gp-295	137	7	=	=	NOUN
gp-295	137	8	0.377	0.377	NUM
gp-295	137	9	)	)	PUNCT
gp-295	137	10	and	and	CCONJ
gp-295	137	11	perceived	perceive	VERB
gp-295	137	12	logistics	logistic	NOUN
gp-295	137	13	service	service	NOUN
gp-295	137	14	quality	quality	NOUN
gp-295	137	15	(	(	PUNCT
gp-295	137	16	β	β	X
gp-295	137	17	=	=	SYM
gp-295	137	18	0.357	0.357	NUM
gp-295	137	19	)	)	PUNCT
gp-295	137	20	both	both	PRON
gp-295	137	21	had	have	VERB
gp-295	137	22	significant	significant	ADJ
gp-295	137	23	contributions	contribution	NOUN
gp-295	137	24	,	,	PUNCT
gp-295	137	25	while	while	SCONJ
gp-295	137	26	transaction	transaction	NOUN
gp-295	137	27	-	-	PUNCT
gp-295	137	28	specific	specific	ADJ
gp-295	137	29	satisfaction	satisfaction	NOUN
gp-295	137	30	acted	act	VERB
gp-295	137	31	as	as	ADP
gp-295	137	32	an	an	DET
gp-295	137	33	intermediate	intermediate	ADJ
gp-295	137	34	variable	variable	NOUN
gp-295	137	35	with	with	ADP
gp-295	137	36	moderate	moderate	ADJ
gp-295	137	37	influence	influence	NOUN
gp-295	137	38	(	(	PUNCT
gp-295	137	39	β	β	X
gp-295	137	40	=	=	SYM
gp-295	137	41	0.122	0.122	NUM
gp-295	137	42	,	,	PUNCT
gp-295	137	43	t	t	NOUN
gp-295	137	44	=	=	SYM
gp-295	137	45	2.304	2.304	NUM
gp-295	137	46	)	)	PUNCT
gp-295	137	47	,	,	PUNCT
gp-295	137	48	but	but	CCONJ
gp-295	137	49	remained	remain	VERB
gp-295	137	50	significant	significant	ADJ
gp-295	137	51	.	.	PUNCT
gp-295	138	1	this	this	PRON
gp-295	138	2	supports	support	VERB
gp-295	138	3	a	a	DET
gp-295	138	4	model	model	NOUN
gp-295	138	5	that	that	PRON
gp-295	138	6	suggests	suggest	VERB
gp-295	138	7	that	that	SCONJ
gp-295	138	8	satisfaction	satisfaction	NOUN
gp-295	138	9	formed	form	VERB
gp-295	138	10	from	from	ADP
gp-295	138	11	short	short	ADJ
gp-295	138	12	-	-	PUNCT
gp-295	138	13	term	term	NOUN
gp-295	138	14	interactions	interaction	NOUN
gp-295	138	15	also	also	ADV
gp-295	138	16	contributes	contribute	VERB
gp-295	138	17	to	to	ADP
gp-295	138	18	cumulative	cumulative	ADJ
gp-295	138	19	satisfaction	satisfaction	NOUN
gp-295	138	20	evaluations	evaluation	NOUN
gp-295	138	21	.	.	PUNCT
gp-295	139	1	finally	finally	ADV
gp-295	139	2	,	,	PUNCT
gp-295	139	3	the	the	DET
gp-295	139	4	path	path	NOUN
gp-295	139	5	from	from	ADP
gp-295	139	6	cumulative	cumulative	ADJ
gp-295	139	7	satisfaction	satisfaction	NOUN
gp-295	139	8	to	to	PART
gp-295	139	9	repurchase	repurchase	VERB
gp-295	139	10	intention	intention	NOUN
gp-295	139	11	(	(	PUNCT
gp-295	139	12	β	β	X
gp-295	139	13	=	=	SYM
gp-295	139	14	0.309	0.309	NUM
gp-295	139	15	,	,	PUNCT
gp-295	139	16	t	t	PROPN
gp-295	139	17	=	=	SYM
gp-295	139	18	4.754	4.754	NUM
gp-295	139	19	)	)	PUNCT
gp-295	139	20	suggests	suggest	VERB
gp-295	139	21	that	that	SCONJ
gp-295	139	22	an	an	DET
gp-295	139	23	overall	overall	ADJ
gp-295	139	24	evaluation	evaluation	NOUN
gp-295	139	25	of	of	ADP
gp-295	139	26	the	the	DET
gp-295	139	27	customer	customer	NOUN
gp-295	139	28	experience	experience	NOUN
gp-295	139	29	plays	play	VERB
gp-295	139	30	an	an	DET
gp-295	139	31	important	important	ADJ
gp-295	139	32	role	role	NOUN
gp-295	139	33	in	in	ADP
gp-295	139	34	the	the	DET
gp-295	139	35	formation	formation	NOUN
gp-295	139	36	of	of	ADP
gp-295	139	37	repeat	repeat	NOUN
gp-295	139	38	intent	intent	NOUN
gp-295	139	39	.	.	PUNCT
gp-295	140	1	specific	specific	ADJ
gp-295	140	2	indirect	indirect	ADJ
gp-295	140	3	effect	effect	NOUN
gp-295	140	4	the	the	DET
gp-295	140	5	specific	specific	ADJ
gp-295	140	6	indirect	indirect	ADJ
gp-295	140	7	effect	effect	NOUN
gp-295	140	8	test	test	NOUN
gp-295	140	9	aims	aim	VERB
gp-295	140	10	to	to	PART
gp-295	140	11	determine	determine	VERB
gp-295	140	12	the	the	DET
gp-295	140	13	extent	extent	NOUN
gp-295	140	14	of	of	ADP
gp-295	140	15	the	the	DET
gp-295	140	16	indirect	indirect	ADJ
gp-295	140	17	influence	influence	NOUN
gp-295	140	18	of	of	ADP
gp-295	140	19	independent	independent	ADJ
gp-295	140	20	variables	variable	NOUN
gp-295	140	21	on	on	ADP
gp-295	140	22	dependent	dependent	ADJ
gp-295	140	23	variables	variable	NOUN
gp-295	140	24	through	through	ADP
gp-295	140	25	intervening	intervene	VERB
gp-295	140	26	constructs	construct	NOUN
gp-295	140	27	.	.	PUNCT
gp-295	141	1	this	this	DET
gp-295	141	2	test	test	NOUN
gp-295	141	3	was	be	AUX
gp-295	141	4	carried	carry	VERB
gp-295	141	5	out	out	ADP
gp-295	141	6	to	to	PART
gp-295	141	7	answer	answer	VERB
gp-295	141	8	the	the	DET
gp-295	141	9	simultaneous	simultaneous	ADJ
gp-295	141	10	hypothesis	hypothesis	NOUN
gp-295	141	11	that	that	PRON
gp-295	141	12	had	have	AUX
gp-295	141	13	been	be	AUX
gp-295	141	14	formulated	formulate	VERB
gp-295	141	15	in	in	ADP
gp-295	141	16	the	the	DET
gp-295	141	17	research	research	NOUN
gp-295	141	18	model	model	NOUN
gp-295	141	19	.	.	PUNCT
gp-295	142	1	the	the	DET
gp-295	142	2	testing	testing	NOUN
gp-295	142	3	process	process	NOUN
gp-295	142	4	was	be	AUX
gp-295	142	5	carried	carry	VERB
gp-295	142	6	out	out	ADP
gp-295	142	7	using	use	VERB
gp-295	142	8	smartpls	smartpls	NOUN
gp-295	142	9	4.0	4.0	NUM
gp-295	142	10	software	software	NOUN
gp-295	142	11	with	with	ADP
gp-295	142	12	the	the	DET
gp-295	142	13	bootstrapping	bootstrappe	VERB
gp-295	142	14	method	method	NOUN
gp-295	142	15	.	.	PUNCT
gp-295	143	1	the	the	DET
gp-295	143	2	simultaneous	simultaneous	ADJ
gp-295	143	3	hypothesis	hypothesis	NOUN
gp-295	143	4	is	be	AUX
gp-295	143	5	said	say	VERB
gp-295	143	6	to	to	PART
gp-295	143	7	be	be	AUX
gp-295	143	8	significant	significant	ADJ
gp-295	143	9	if	if	SCONJ
gp-295	143	10	the	the	DET
gp-295	143	11	p	p	NOUN
gp-295	143	12	-	-	PUNCT
gp-295	143	13	value	value	NOUN
gp-295	143	14	is	be	AUX
gp-295	143	15	below	below	ADP
gp-295	143	16	0.05	0.05	NUM
gp-295	143	17	.	.	PUNCT
gp-295	144	1	in	in	ADP
gp-295	144	2	addition	addition	NOUN
gp-295	144	3	,	,	PUNCT
gp-295	144	4	the	the	DET
gp-295	144	5	significance	significance	NOUN
gp-295	144	6	can	can	AUX
gp-295	144	7	also	also	ADV
gp-295	144	8	be	be	AUX
gp-295	144	9	assessed	assess	VERB
gp-295	144	10	through	through	ADP
gp-295	144	11	a	a	DET
gp-295	144	12	comparison	comparison	NOUN
gp-295	144	13	between	between	ADP
gp-295	144	14	the	the	DET
gp-295	144	15	t	t	NOUN
gp-295	144	16	-	-	PUNCT
gp-295	144	17	statistical	statistical	ADJ
gp-295	144	18	value	value	NOUN
gp-295	144	19	of	of	ADP
gp-295	144	20	the	the	DET
gp-295	144	21	test	test	NOUN
gp-295	144	22	results	result	NOUN
gp-295	144	23	and	and	CCONJ
gp-295	144	24	the	the	DET
gp-295	144	25	t	t	NOUN
gp-295	144	26	-	-	PUNCT
gp-295	144	27	table	table	NOUN
gp-295	144	28	value	value	NOUN
gp-295	144	29	.	.	PUNCT
gp-295	145	1	if	if	SCONJ
gp-295	145	2	the	the	DET
gp-295	145	3	value	value	NOUN
gp-295	145	4	of	of	ADP
gp-295	145	5	t	t	PROPN
gp-295	145	6	-	-	PUNCT
gp-295	145	7	statistic	statistic	NOUN
gp-295	145	8	is	be	AUX
gp-295	145	9	greater	great	ADJ
gp-295	145	10	than	than	ADP
gp-295	145	11	the	the	DET
gp-295	145	12	t	t	NOUN
gp-295	145	13	-	-	PUNCT
gp-295	145	14	table	table	NOUN
gp-295	145	15	,	,	PUNCT
gp-295	145	16	then	then	ADV
gp-295	145	17	the	the	DET
gp-295	145	18	influence	influence	NOUN
gp-295	145	19	of	of	ADP
gp-295	145	20	the	the	DET
gp-295	145	21	variable	variable	NOUN
gp-295	145	22	being	be	AUX
gp-295	145	23	tested	test	VERB
gp-295	145	24	can	can	AUX
gp-295	145	25	be	be	AUX
gp-295	145	26	declared	declare	VERB
gp-295	145	27	significant	significant	ADJ
gp-295	145	28	.	.	PUNCT
gp-295	146	1	the	the	DET
gp-295	146	2	influence	influence	NOUN
gp-295	146	3	of	of	ADP
gp-295	146	4	channel	channel	NOUN
gp-295	146	5	integration	integration	NOUN
gp-295	146	6	and	and	CCONJ
gp-295	146	7	logistics	logistic	NOUN
gp-295	146	8	service	service	NOUN
gp-295	146	9	quality	quality	NOUN
gp-295	146	10	on	on	ADP
gp-295	146	11	repurchase	repurchase	NOUN
gp-295	146	12	intention	intention	NOUN
gp-295	146	13	mediated	mediate	VERB
gp-295	146	14	by	by	ADP
gp-295	146	15	customer	customer	NOUN
gp-295	146	16	satisfaction	satisfaction	NOUN
gp-295	146	17	(	(	PUNCT
gp-295	146	18	study	study	NOUN
gp-295	146	19	at	at	ADP
gp-295	146	20	dhl	dhl	PROPN
gp-295	146	21	express	express	PROPN
gp-295	146	22	pekanbaru	pekanbaru	PROPN
gp-295	146	23	)	)	PUNCT
gp-295	146	24	1501	1501	NUM
gp-295	146	25	tabel	tabel	NOUN
gp-295	146	26	11	11	NUM
gp-295	146	27	.	.	PUNCT
gp-295	147	1	specific	specific	ADJ
gp-295	147	2	indirect	indirect	ADJ
gp-295	147	3	effect	effect	NOUN
gp-295	147	4	mediation	mediation	NOUN
gp-295	147	5	pathway	pathway	NOUN
gp-295	147	6	original	original	ADJ
gp-295	147	7	sample	sample	NOUN
gp-295	147	8	(	(	PUNCT
gp-295	147	9	o	o	NOUN
gp-295	147	10	)	)	PUNCT
gp-295	147	11	sample	sample	NOUN
gp-295	147	12	mean	mean	NOUN
gp-295	147	13	(	(	PUNCT
gp-295	147	14	m	m	NOUN
gp-295	147	15	)	)	PUNCT
gp-295	147	16	standard	standard	ADJ
gp-295	147	17	deviation	deviation	NOUN
gp-295	147	18	(	(	PUNCT
gp-295	147	19	stdev	stdev	NOUN
gp-295	147	20	)	)	PUNCT
gp-295	147	21	t	t	PROPN
gp-295	147	22	statistics	statistic	NOUN
gp-295	148	1	p	p	PROPN
gp-295	148	2	values	value	NOUN
gp-295	148	3	results	result	VERB
gp-295	148	4	plsq	plsq	NOUN
gp-295	148	5	→	→	SYM
gp-295	148	6	tss	tss	PROPN
gp-295	148	7	→	→	SYM
gp-295	148	8	rpi	rpi	NOUN
gp-295	148	9	0,165	0,165	NUM
gp-295	148	10	0,166	0,166	NUM
gp-295	148	11	0,042	0,042	NUM
gp-295	148	12	3,947	3,947	NUM
gp-295	148	13	0,000	0,000	NUM
gp-295	148	14	signifikan	signifikan	ADJ
gp-295	148	15	pciq	pciq	NOUN
gp-295	148	16	→	→	SYM
gp-295	148	17	cus	cus	NOUN
gp-295	148	18	→	→	SYM
gp-295	148	19	rpi	rpi	NOUN
gp-295	148	20	0,116	0,116	NUM
gp-295	148	21	0,119	0,119	NUM
gp-295	148	22	0,042	0,042	NUM
gp-295	148	23	2,766	2,766	NUM
gp-295	148	24	0,006	0,006	NUM
gp-295	148	25	signifikan	signifikan	ADJ
gp-295	148	26	plsq	plsq	NOUN
gp-295	148	27	→	→	PUNCT
gp-295	148	28	cus	cus	PROPN
gp-295	148	29	→	→	SYM
gp-295	148	30	rpi	rpi	PROPN
gp-295	148	31	0,110	0,110	NUM
gp-295	148	32	0,109	0,109	NUM
gp-295	148	33	0,036	0,036	NUM
gp-295	148	34	3,067	3,067	NUM
gp-295	148	35	0,002	0,002	NUM
gp-295	148	36	signifikan	signifikan	NOUN
gp-295	148	37	tss	tss	NOUN
gp-295	148	38	→	→	SYM
gp-295	148	39	cus	cus	PROPN
gp-295	148	40	→	→	SYM
gp-295	148	41	rpi	rpi	PROPN
gp-295	148	42	0,038	0,038	NUM
gp-295	148	43	0,039	0,039	NUM
gp-295	148	44	0,020	0,020	NUM
gp-295	148	45	1,854	1,854	NUM
gp-295	148	46	0,064	0,064	NUM
gp-295	148	47	insignificant	insignificant	ADJ
gp-295	148	48	pciq	pciq	NOUN
gp-295	148	49	→	→	SYM
gp-295	148	50	tss	tss	PROPN
gp-295	148	51	→	→	SYM
gp-295	148	52	rpi	rpi	NOUN
gp-295	148	53	0,192	0,192	NUM
gp-295	148	54	0,190	0,190	NUM
gp-295	148	55	0,043	0,043	NUM
gp-295	148	56	4,465	4,465	NUM
gp-295	148	57	0,000	0,000	NUM
gp-295	148	58	signifikan	signifikan	ADJ
gp-295	148	59	source	source	NOUN
gp-295	148	60	:	:	PUNCT
gp-295	148	61	smartpls	smartpls	PROPN
gp-295	148	62	data	data	NOUN
gp-295	148	63	processing	process	VERB
gp-295	148	64	4.0	4.0	NUM
gp-295	148	65	multi	multi	NOUN
gp-295	148	66	group	group	NOUN
gp-295	148	67	analysis	analysis	NOUN
gp-295	148	68	according	accord	VERB
gp-295	148	69	to	to	ADP
gp-295	148	70	hair	hair	NOUN
gp-295	148	71	et	et	PROPN
gp-295	148	72	al	al	PROPN
gp-295	148	73	.	.	PROPN
gp-295	149	1	(	(	PUNCT
gp-295	149	2	2019	2019	NUM
gp-295	149	3	)	)	PUNCT
gp-295	149	4	in	in	ADP
gp-295	149	5	"	"	PUNCT
gp-295	149	6	partial	partial	ADJ
gp-295	149	7	least	least	ADJ
gp-295	149	8	squares	square	NOUN
gp-295	149	9	structural	structural	ADJ
gp-295	149	10	equation	equation	NOUN
gp-295	149	11	modeling	modeling	NOUN
gp-295	149	12	"	"	PUNCT
gp-295	149	13	,	,	PUNCT
gp-295	149	14	multi	multi	ADJ
gp-295	149	15	-	-	ADJ
gp-295	149	16	group	group	ADJ
gp-295	149	17	analysis	analysis	NOUN
gp-295	149	18	(	(	PUNCT
gp-295	149	19	mga	mga	PROPN
gp-295	149	20	)	)	PUNCT
gp-295	149	21	is	be	AUX
gp-295	149	22	a	a	DET
gp-295	149	23	method	method	NOUN
gp-295	149	24	used	use	VERB
gp-295	149	25	to	to	PART
gp-295	149	26	detect	detect	VERB
gp-295	149	27	differences	difference	NOUN
gp-295	149	28	in	in	ADP
gp-295	149	29	path	path	NOUN
gp-295	149	30	parameters	parameter	NOUN
gp-295	149	31	between	between	ADP
gp-295	149	32	groups	group	NOUN
gp-295	149	33	in	in	ADP
gp-295	149	34	the	the	DET
gp-295	149	35	pls	pls	PROPN
gp-295	149	36	-	-	PUNCT
gp-295	149	37	sem	sem	NOUN
gp-295	149	38	model	model	NOUN
gp-295	149	39	.	.	PUNCT
gp-295	150	1	mga	mga	PROPN
gp-295	150	2	is	be	AUX
gp-295	150	3	critical	critical	ADJ
gp-295	150	4	when	when	SCONJ
gp-295	150	5	researchers	researcher	NOUN
gp-295	150	6	want	want	VERB
gp-295	150	7	to	to	PART
gp-295	150	8	know	know	VERB
gp-295	150	9	whether	whether	SCONJ
gp-295	150	10	the	the	DET
gp-295	150	11	structural	structural	ADJ
gp-295	150	12	effects	effect	NOUN
gp-295	150	13	of	of	ADP
gp-295	150	14	a	a	DET
gp-295	150	15	pathway	pathway	NOUN
gp-295	150	16	differ	differ	VERB
gp-295	150	17	significantly	significantly	ADV
gp-295	150	18	between	between	ADP
gp-295	150	19	segments	segment	NOUN
gp-295	150	20	or	or	CCONJ
gp-295	150	21	categories	category	NOUN
gp-295	150	22	(	(	PUNCT
gp-295	150	23	e.g.	e.g.	ADV
gp-295	150	24	industry	industry	NOUN
gp-295	150	25	type	type	NOUN
gp-295	150	26	,	,	PUNCT
gp-295	150	27	customer	customer	NOUN
gp-295	150	28	type	type	NOUN
gp-295	150	29	,	,	PUNCT
gp-295	150	30	gender	gender	NOUN
gp-295	150	31	,	,	PUNCT
gp-295	150	32	or	or	CCONJ
gp-295	150	33	specific	specific	ADJ
gp-295	150	34	behavioral	behavioral	ADJ
gp-295	150	35	groups	group	NOUN
gp-295	150	36	)	)	PUNCT
gp-295	150	37	.	.	PUNCT
gp-295	151	1	in	in	ADP
gp-295	151	2	this	this	DET
gp-295	151	3	context	context	NOUN
gp-295	151	4	,	,	PUNCT
gp-295	151	5	the	the	DET
gp-295	151	6	mga	mga	PROPN
gp-295	151	7	detects	detect	VERB
gp-295	151	8	the	the	DET
gp-295	151	9	presence	presence	NOUN
gp-295	151	10	of	of	ADP
gp-295	151	11	heterogeneity	heterogeneity	NOUN
gp-295	151	12	that	that	PRON
gp-295	151	13	can	can	AUX
gp-295	151	14	not	not	PART
gp-295	151	15	be	be	AUX
gp-295	151	16	explained	explain	VERB
gp-295	151	17	by	by	ADP
gp-295	151	18	just	just	ADV
gp-295	151	19	one	one	NUM
gp-295	151	20	common	common	ADJ
gp-295	151	21	model	model	NOUN
gp-295	151	22	.	.	PUNCT
gp-295	152	1	the	the	DET
gp-295	152	2	common	common	ADJ
gp-295	152	3	mga	mga	PROPN
gp-295	152	4	procedure	procedure	NOUN
gp-295	152	5	in	in	ADP
gp-295	152	6	pls	pls	PROPN
gp-295	152	7	includes	include	VERB
gp-295	152	8	comparing	compare	VERB
gp-295	152	9	the	the	DET
gp-295	152	10	path	path	NOUN
gp-295	152	11	coefficient	coefficient	NOUN
gp-295	152	12	values	value	NOUN
gp-295	152	13	between	between	ADP
gp-295	152	14	groups	group	NOUN
gp-295	152	15	,	,	PUNCT
gp-295	152	16	as	as	ADV
gp-295	152	17	well	well	ADV
gp-295	152	18	as	as	ADP
gp-295	152	19	testing	test	VERB
gp-295	152	20	the	the	DET
gp-295	152	21	significance	significance	NOUN
gp-295	152	22	of	of	ADP
gp-295	152	23	the	the	DET
gp-295	152	24	difference	difference	NOUN
gp-295	152	25	.	.	PUNCT
gp-295	153	1	hair	hair	NOUN
gp-295	153	2	et	et	PROPN
gp-295	153	3	al	al	PROPN
gp-295	153	4	.	.	PROPN
gp-295	153	5	emphasize	emphasize	VERB
gp-295	153	6	that	that	SCONJ
gp-295	153	7	differences	difference	NOUN
gp-295	153	8	are	be	AUX
gp-295	153	9	considered	consider	VERB
gp-295	153	10	significant	significant	ADJ
gp-295	153	11	if	if	SCONJ
gp-295	153	12	the	the	DET
gp-295	153	13	p	p	X
gp-295	153	14	<	<	X
gp-295	153	15	value	value	NOUN
gp-295	153	16	is	be	AUX
gp-295	153	17	0.05	0.05	NUM
gp-295	153	18	and	and	CCONJ
gp-295	153	19	the	the	DET
gp-295	153	20	coefficient	coefficient	NOUN
gp-295	153	21	difference	difference	NOUN
gp-295	153	22	between	between	ADP
gp-295	153	23	groups	group	NOUN
gp-295	153	24	is	be	AUX
gp-295	153	25	substantial	substantial	ADJ
gp-295	153	26	enough	enough	ADV
gp-295	153	27	to	to	PART
gp-295	153	28	support	support	VERB
gp-295	153	29	a	a	DET
gp-295	153	30	theoretical	theoretical	ADJ
gp-295	153	31	or	or	CCONJ
gp-295	153	32	practical	practical	ADJ
gp-295	153	33	interpretation	interpretation	NOUN
gp-295	153	34	.	.	PUNCT
gp-295	154	1	the	the	DET
gp-295	154	2	multi	multi	ADJ
gp-295	154	3	-	-	ADJ
gp-295	154	4	group	group	NOUN
gp-295	154	5	analysis	analysis	NOUN
gp-295	154	6	(	(	PUNCT
gp-295	154	7	mga	mga	PROPN
gp-295	154	8	)	)	PUNCT
gp-295	154	9	test	test	NOUN
gp-295	154	10	was	be	AUX
gp-295	154	11	conducted	conduct	VERB
gp-295	154	12	to	to	PART
gp-295	154	13	assess	assess	VERB
gp-295	154	14	whether	whether	SCONJ
gp-295	154	15	there	there	PRON
gp-295	154	16	is	be	VERB
gp-295	154	17	a	a	DET
gp-295	154	18	difference	difference	NOUN
gp-295	154	19	in	in	ADP
gp-295	154	20	the	the	DET
gp-295	154	21	relationship	relationship	NOUN
gp-295	154	22	between	between	ADP
gp-295	154	23	latent	latent	NOUN
gp-295	154	24	constructs	construct	NOUN
gp-295	154	25	based	base	VERB
gp-295	154	26	on	on	ADP
gp-295	154	27	two	two	NUM
gp-295	154	28	groups	group	NOUN
gp-295	154	29	of	of	ADP
gp-295	154	30	logistics	logistic	NOUN
gp-295	154	31	service	service	NOUN
gp-295	154	32	users	user	NOUN
gp-295	154	33	,	,	PUNCT
gp-295	154	34	namely	namely	ADV
gp-295	154	35	bops	bop	NOUN
gp-295	154	36	(	(	PUNCT
gp-295	154	37	book	book	NOUN
gp-295	154	38	online	online	ADJ
gp-295	154	39	ship	ship	NOUN
gp-295	154	40	direct	direct	ADJ
gp-295	154	41	)	)	PUNCT
gp-295	154	42	and	and	CCONJ
gp-295	154	43	bssd	bssd	NOUN
gp-295	154	44	(	(	PUNCT
gp-295	154	45	book	book	NOUN
gp-295	154	46	in	in	ADP
gp-295	154	47	service	service	NOUN
gp-295	154	48	point	point	NOUN
gp-295	154	49	&	&	CCONJ
gp-295	154	50	ship	ship	NOUN
gp-295	154	51	direct	direct	ADJ
gp-295	154	52	)	)	PUNCT
gp-295	154	53	.	.	PUNCT
gp-295	155	1	this	this	DET
gp-295	155	2	analysis	analysis	NOUN
gp-295	155	3	provides	provide	VERB
gp-295	155	4	an	an	DET
gp-295	155	5	understanding	understanding	NOUN
gp-295	155	6	of	of	ADP
gp-295	155	7	the	the	DET
gp-295	155	8	consistency	consistency	NOUN
gp-295	155	9	of	of	ADP
gp-295	155	10	influences	influence	NOUN
gp-295	155	11	between	between	ADP
gp-295	155	12	variables	variable	NOUN
gp-295	155	13	in	in	ADP
gp-295	155	14	the	the	DET
gp-295	155	15	context	context	NOUN
gp-295	155	16	of	of	ADP
gp-295	155	17	different	different	ADJ
gp-295	155	18	customer	customer	NOUN
gp-295	155	19	behaviors	behavior	NOUN
gp-295	155	20	.	.	PUNCT
gp-295	156	1	table	table	NOUN
gp-295	156	2	12	12	NUM
gp-295	156	3	.	.	PUNCT
gp-295	157	1	multi	multi	ADJ
gp-295	157	2	-	-	ADJ
gp-295	157	3	group	group	NOUN
gp-295	157	4	analysis	analysis	NOUN
gp-295	157	5	difference	difference	NOUN
gp-295	157	6	(	(	PUNCT
gp-295	157	7	bops	bop	NOUN
gp-295	157	8	bssd	bssd	NOUN
gp-295	157	9	)	)	PUNCT
gp-295	157	10	(	(	PUNCT
gp-295	157	11	bops	bop	NOUN
gp-295	157	12	vs	vs	ADP
gp-295	157	13	bssd	bssd	NOUN
gp-295	157	14	)	)	PUNCT
gp-295	157	15	p	p	NOUN
gp-295	157	16	value	value	NOUN
gp-295	157	17	perceived	perceive	VERB
gp-295	157	18	channel	channel	NOUN
gp-295	157	19	integration	integration	NOUN
gp-295	157	20	quality	quality	NOUN
gp-295	157	21	-	-	PUNCT
gp-295	157	22	>	>	X
gp-295	157	23	transaction	transaction	NOUN
gp-295	157	24	-	-	PUNCT
gp-295	157	25	specific	specific	ADJ
gp-295	157	26	satisfaction	satisfaction	NOUN
gp-295	157	27	0.003	0.003	NUM
gp-295	157	28	0.487	0.487	NUM
gp-295	157	29	perceived	perceive	VERB
gp-295	157	30	logistics	logistic	NOUN
gp-295	157	31	service	service	NOUN
gp-295	157	32	quality	quality	NOUN
gp-295	157	33	-	-	PUNCT
gp-295	157	34	>	>	X
gp-295	157	35	transaction	transaction	NOUN
gp-295	157	36	-	-	PUNCT
gp-295	157	37	specific	specific	ADJ
gp-295	157	38	satisfaction	satisfaction	NOUN
gp-295	157	39	0.025	0.025	NUM
gp-295	157	40	0.393	0.393	NUM
gp-295	157	41	source	source	NOUN
gp-295	157	42	:	:	PUNCT
gp-295	157	43	smartpls	smartpls	PROPN
gp-295	157	44	data	data	NOUN
gp-295	157	45	processing	process	VERB
gp-295	157	46	4.0	4.0	NUM
gp-295	157	47	moderation	moderation	NOUN
gp-295	157	48	testing	testing	NOUN
gp-295	157	49	using	use	VERB
gp-295	157	50	a	a	DET
gp-295	157	51	multi	multi	ADJ
gp-295	157	52	-	-	ADJ
gp-295	157	53	group	group	ADJ
gp-295	157	54	analysis	analysis	NOUN
gp-295	157	55	(	(	PUNCT
gp-295	157	56	mga	mga	PROPN
gp-295	157	57	)	)	PUNCT
gp-295	157	58	approach	approach	NOUN
gp-295	157	59	was	be	AUX
gp-295	157	60	conducted	conduct	VERB
gp-295	157	61	to	to	PART
gp-295	157	62	assess	assess	VERB
gp-295	157	63	whether	whether	SCONJ
gp-295	157	64	the	the	DET
gp-295	157	65	type	type	NOUN
gp-295	157	66	of	of	ADP
gp-295	157	67	service	service	NOUN
gp-295	157	68	(	(	PUNCT
gp-295	157	69	bops	bop	NOUN
gp-295	157	70	and	and	CCONJ
gp-295	157	71	bssd	bssd	NOUN
gp-295	157	72	)	)	PUNCT
gp-295	157	73	strengthens	strengthen	VERB
gp-295	157	74	the	the	DET
gp-295	157	75	influence	influence	NOUN
gp-295	157	76	of	of	ADP
gp-295	157	77	perceived	perceive	VERB
gp-295	157	78	channel	channel	NOUN
gp-295	157	79	integration	integration	NOUN
gp-295	157	80	quality	quality	NOUN
gp-295	157	81	(	(	PUNCT
gp-295	157	82	ciq	ciq	PROPN
gp-295	157	83	)	)	PUNCT
gp-295	157	84	and	and	CCONJ
gp-295	157	85	perceived	perceive	VERB
gp-295	157	86	logistics	logistic	NOUN
gp-295	157	87	service	service	NOUN
gp-295	157	88	quality	quality	NOUN
gp-295	157	89	(	(	PUNCT
gp-295	157	90	lsq	lsq	NOUN
gp-295	157	91	)	)	PUNCT
gp-295	157	92	on	on	ADP
gp-295	157	93	transactionspecific	transactionspecific	ADJ
gp-295	157	94	satisfaction	satisfaction	NOUN
gp-295	157	95	(	(	PUNCT
gp-295	157	96	tss	tss	NOUN
gp-295	157	97	)	)	PUNCT
gp-295	157	98	.	.	PUNCT
gp-295	158	1	the	the	DET
gp-295	158	2	results	result	NOUN
gp-295	158	3	showed	show	VERB
gp-295	158	4	that	that	SCONJ
gp-295	158	5	the	the	DET
gp-295	158	6	coefficient	coefficient	NOUN
gp-295	158	7	difference	difference	NOUN
gp-295	158	8	between	between	ADP
gp-295	158	9	the	the	DET
gp-295	158	10	bops	bop	NOUN
gp-295	158	11	the	the	DET
gp-295	158	12	influence	influence	NOUN
gp-295	158	13	of	of	ADP
gp-295	158	14	channel	channel	NOUN
gp-295	158	15	integration	integration	NOUN
gp-295	158	16	and	and	CCONJ
gp-295	158	17	logistics	logistic	NOUN
gp-295	158	18	service	service	NOUN
gp-295	158	19	quality	quality	NOUN
gp-295	158	20	on	on	ADP
gp-295	158	21	repurchase	repurchase	NOUN
gp-295	158	22	intention	intention	NOUN
gp-295	158	23	mediated	mediate	VERB
gp-295	158	24	by	by	ADP
gp-295	158	25	customer	customer	NOUN
gp-295	158	26	satisfaction	satisfaction	NOUN
gp-295	158	27	(	(	PUNCT
gp-295	158	28	study	study	NOUN
gp-295	158	29	at	at	ADP
gp-295	158	30	dhl	dhl	PROPN
gp-295	158	31	express	express	PROPN
gp-295	158	32	pekanbaru	pekanbaru	PROPN
gp-295	158	33	)	)	PUNCT
gp-295	158	34	1502	1502	NUM
gp-295	158	35	and	and	CCONJ
gp-295	158	36	bssd	bssd	NOUN
gp-295	158	37	groups	group	NOUN
gp-295	158	38	for	for	ADP
gp-295	158	39	the	the	DET
gp-295	158	40	ciq	ciq	PROPN
gp-295	158	41	→	→	SYM
gp-295	158	42	tss	tss	NOUN
gp-295	158	43	pathway	pathway	NOUN
gp-295	158	44	was	be	AUX
gp-295	158	45	0.003	0.003	NUM
gp-295	158	46	(	(	PUNCT
gp-295	158	47	p	p	X
gp-295	158	48	=	=	NOUN
gp-295	158	49	0.487	0.487	NUM
gp-295	158	50	)	)	PUNCT
gp-295	158	51	,	,	PUNCT
gp-295	158	52	and	and	CCONJ
gp-295	158	53	for	for	ADP
gp-295	158	54	the	the	DET
gp-295	158	55	lsq	lsq	PROPN
gp-295	158	56	→	→	SYM
gp-295	158	57	tss	tss	NOUN
gp-295	158	58	pathway	pathway	NOUN
gp-295	158	59	was	be	AUX
gp-295	158	60	0.025	0.025	NUM
gp-295	158	61	(	(	PUNCT
gp-295	158	62	p	p	X
gp-295	158	63	=	=	NOUN
gp-295	158	64	0.393	0.393	NUM
gp-295	158	65	)	)	PUNCT
gp-295	158	66	.	.	PUNCT
gp-295	159	1	both	both	DET
gp-295	159	2	p	p	NOUN
gp-295	159	3	-	-	PUNCT
gp-295	159	4	values	value	NOUN
gp-295	159	5	exceeded	exceed	VERB
gp-295	159	6	the	the	DET
gp-295	159	7	significance	significance	NOUN
gp-295	159	8	limit	limit	NOUN
gp-295	159	9	of	of	ADP
gp-295	159	10	0.05	0.05	NUM
gp-295	159	11	,	,	PUNCT
gp-295	159	12	so	so	CCONJ
gp-295	159	13	there	there	PRON
gp-295	159	14	was	be	VERB
gp-295	159	15	no	no	DET
gp-295	159	16	significant	significant	ADJ
gp-295	159	17	moderation	moderation	NOUN
gp-295	159	18	effect	effect	NOUN
gp-295	159	19	.	.	PUNCT
gp-295	160	1	effect	effect	NOUN
gp-295	160	2	of	of	ADP
gp-295	160	3	plsq	plsq	NOUN
gp-295	160	4	on	on	ADP
gp-295	160	5	pciq	pciq	PROPN
gp-295	160	6	(	(	PUNCT
gp-295	160	7	h1	h1	PROPN
gp-295	160	8	)	)	PUNCT
gp-295	160	9	the	the	DET
gp-295	160	10	results	result	NOUN
gp-295	160	11	showed	show	VERB
gp-295	160	12	a	a	DET
gp-295	160	13	significant	significant	ADJ
gp-295	160	14	positive	positive	ADJ
gp-295	160	15	influence	influence	NOUN
gp-295	160	16	of	of	ADP
gp-295	160	17	plsq	plsq	NOUN
gp-295	160	18	on	on	ADP
gp-295	160	19	pciq	pciq	PROPN
gp-295	160	20	(	(	PUNCT
gp-295	160	21	β	β	X
gp-295	160	22	=	=	PUNCT
gp-295	160	23	0.704	0.704	NUM
gp-295	160	24	;	;	PUNCT
gp-295	160	25	p	p	X
gp-295	160	26	<	<	X
gp-295	160	27	0.001	0.001	NUM
gp-295	160	28	)	)	PUNCT
gp-295	160	29	,	,	PUNCT
gp-295	160	30	which	which	PRON
gp-295	160	31	was	be	AUX
gp-295	160	32	the	the	DET
gp-295	160	33	strongest	strong	ADJ
gp-295	160	34	relationship	relationship	NOUN
gp-295	160	35	in	in	ADP
gp-295	160	36	the	the	DET
gp-295	160	37	model	model	NOUN
gp-295	160	38	.	.	PUNCT
gp-295	161	1	these	these	DET
gp-295	161	2	findings	finding	NOUN
gp-295	161	3	are	be	AUX
gp-295	161	4	consistent	consistent	ADJ
gp-295	161	5	with	with	ADP
gp-295	161	6	hossain	hossain	PROPN
gp-295	161	7	et	et	PROPN
gp-295	161	8	al	al	PROPN
gp-295	161	9	.	.	PROPN
gp-295	162	1	(	(	PUNCT
gp-295	162	2	2020	2020	NUM
gp-295	162	3	)	)	PUNCT
gp-295	162	4	who	who	PRON
gp-295	162	5	stated	state	VERB
gp-295	162	6	that	that	SCONJ
gp-295	162	7	logistics	logistic	NOUN
gp-295	162	8	efficiency	efficiency	NOUN
gp-295	162	9	is	be	AUX
gp-295	162	10	the	the	DET
gp-295	162	11	foundation	foundation	NOUN
gp-295	162	12	of	of	ADP
gp-295	162	13	the	the	DET
gp-295	162	14	perception	perception	NOUN
gp-295	162	15	of	of	ADP
gp-295	162	16	channel	channel	NOUN
gp-295	162	17	integration	integration	NOUN
gp-295	162	18	in	in	ADP
gp-295	162	19	omnichannel	omnichannel	NOUN
gp-295	162	20	systems	system	NOUN
gp-295	162	21	.	.	PUNCT
gp-295	163	1	the	the	DET
gp-295	163	2	high	high	ADJ
gp-295	163	3	quality	quality	NOUN
gp-295	163	4	of	of	ADP
gp-295	163	5	logistics	logistic	NOUN
gp-295	163	6	services	service	NOUN
gp-295	163	7	creates	create	VERB
gp-295	163	8	customer	customer	NOUN
gp-295	163	9	confidence	confidence	NOUN
gp-295	163	10	that	that	SCONJ
gp-295	163	11	all	all	DET
gp-295	163	12	service	service	NOUN
gp-295	163	13	channels	channel	NOUN
gp-295	163	14	are	be	AUX
gp-295	163	15	connected	connect	VERB
gp-295	163	16	and	and	CCONJ
gp-295	163	17	functioning	function	VERB
gp-295	163	18	in	in	ADP
gp-295	163	19	sync	sync	NOUN
gp-295	163	20	.	.	PUNCT
gp-295	164	1	effect	effect	NOUN
gp-295	164	2	of	of	ADP
gp-295	164	3	pciq	pciq	NOUN
gp-295	164	4	on	on	ADP
gp-295	164	5	tss	tss	PROPN
gp-295	164	6	(	(	PUNCT
gp-295	164	7	h2	h2	NOUN
gp-295	164	8	)	)	PUNCT
gp-295	164	9	pciq	pciq	NOUN
gp-295	164	10	had	have	VERB
gp-295	164	11	a	a	DET
gp-295	164	12	significant	significant	ADJ
gp-295	164	13	positive	positive	ADJ
gp-295	164	14	effect	effect	NOUN
gp-295	164	15	on	on	ADP
gp-295	164	16	tss	tss	PROPN
gp-295	164	17	(	(	PUNCT
gp-295	164	18	β	β	X
gp-295	164	19	=	=	SYM
gp-295	164	20	0.405	0.405	NUM
gp-295	164	21	;	;	PUNCT
gp-295	164	22	p	p	X
gp-295	164	23	<	<	X
gp-295	164	24	0.001	0.001	NUM
gp-295	164	25	)	)	PUNCT
gp-295	164	26	.	.	PUNCT
gp-295	165	1	consistent	consistent	ADJ
gp-295	165	2	channel	channel	NOUN
gp-295	165	3	integration	integration	NOUN
gp-295	165	4	provides	provide	VERB
gp-295	165	5	a	a	DET
gp-295	165	6	seamless	seamless	ADJ
gp-295	165	7	service	service	NOUN
gp-295	165	8	experience	experience	NOUN
gp-295	165	9	,	,	PUNCT
gp-295	165	10	increasing	increase	VERB
gp-295	165	11	satisfaction	satisfaction	NOUN
gp-295	165	12	in	in	ADP
gp-295	165	13	every	every	DET
gp-295	165	14	transaction	transaction	NOUN
gp-295	165	15	.	.	PUNCT
gp-295	166	1	these	these	DET
gp-295	166	2	results	result	NOUN
gp-295	166	3	support	support	VERB
gp-295	166	4	sumrit	sumrit	NOUN
gp-295	166	5	and	and	CCONJ
gp-295	166	6	sowijit	sowijit	NOUN
gp-295	166	7	(	(	PUNCT
gp-295	166	8	2023	2023	NUM
gp-295	166	9	)	)	PUNCT
gp-295	166	10	who	who	PRON
gp-295	166	11	state	state	VERB
gp-295	166	12	that	that	SCONJ
gp-295	166	13	omnichannel	omnichannel	NOUN
gp-295	166	14	integration	integration	NOUN
gp-295	166	15	effectively	effectively	ADV
gp-295	166	16	streamlines	streamline	VERB
gp-295	166	17	the	the	DET
gp-295	166	18	transaction	transaction	NOUN
gp-295	166	19	process	process	NOUN
gp-295	166	20	and	and	CCONJ
gp-295	166	21	strengthens	strengthen	VERB
gp-295	166	22	customer	customer	NOUN
gp-295	166	23	loyalty	loyalty	NOUN
gp-295	166	24	.	.	PUNCT
gp-295	167	1	effect	effect	NOUN
gp-295	167	2	of	of	ADP
gp-295	167	3	pciq	pciq	NOUN
gp-295	167	4	on	on	ADP
gp-295	167	5	cus	cus	PROPN
gp-295	167	6	(	(	PUNCT
gp-295	167	7	h3	h3	NOUN
gp-295	167	8	)	)	PUNCT
gp-295	167	9	pciq	pciq	NOUN
gp-295	167	10	had	have	VERB
gp-295	167	11	a	a	DET
gp-295	167	12	significant	significant	ADJ
gp-295	167	13	positive	positive	ADJ
gp-295	167	14	effect	effect	NOUN
gp-295	167	15	on	on	ADP
gp-295	167	16	cus	cus	PROPN
gp-295	167	17	(	(	PUNCT
gp-295	167	18	β	β	X
gp-295	167	19	=	=	SYM
gp-295	167	20	0.377	0.377	NUM
gp-295	167	21	;	;	PUNCT
gp-295	167	22	p	p	X
gp-295	167	23	<	<	X
gp-295	167	24	0.001	0.001	NUM
gp-295	167	25	)	)	PUNCT
gp-295	167	26	.	.	PUNCT
gp-295	168	1	effective	effective	ADJ
gp-295	168	2	channel	channel	NOUN
gp-295	168	3	integration	integration	NOUN
gp-295	168	4	creates	create	VERB
gp-295	168	5	a	a	DET
gp-295	168	6	consistent	consistent	ADJ
gp-295	168	7	experience	experience	NOUN
gp-295	168	8	across	across	ADP
gp-295	168	9	multiple	multiple	ADJ
gp-295	168	10	touchpoints	touchpoint	NOUN
gp-295	168	11	,	,	PUNCT
gp-295	168	12	building	build	VERB
gp-295	168	13	a	a	DET
gp-295	168	14	unified	unified	ADJ
gp-295	168	15	perception	perception	NOUN
gp-295	168	16	in	in	ADP
gp-295	168	17	customer	customer	NOUN
gp-295	168	18	interactions	interaction	NOUN
gp-295	168	19	.	.	PUNCT
gp-295	169	1	these	these	DET
gp-295	169	2	findings	finding	NOUN
gp-295	169	3	are	be	AUX
gp-295	169	4	in	in	ADP
gp-295	169	5	line	line	NOUN
gp-295	169	6	with	with	ADP
gp-295	169	7	cheah	cheah	PROPN
gp-295	169	8	et	et	PROPN
gp-295	169	9	al	al	PROPN
gp-295	169	10	.	.	PROPN
gp-295	170	1	(	(	PUNCT
gp-295	170	2	2022	2022	NUM
gp-295	170	3	)	)	PUNCT
gp-295	170	4	who	who	PRON
gp-295	170	5	showed	show	VERB
gp-295	170	6	that	that	SCONJ
gp-295	170	7	seamless	seamless	ADJ
gp-295	170	8	omnichannel	omnichannel	NOUN
gp-295	170	9	integration	integration	NOUN
gp-295	170	10	strengthens	strengthen	VERB
gp-295	170	11	cumulative	cumulative	ADJ
gp-295	170	12	customer	customer	NOUN
gp-295	170	13	satisfaction	satisfaction	NOUN
gp-295	170	14	.	.	PUNCT
gp-295	171	1	effect	effect	NOUN
gp-295	171	2	of	of	ADP
gp-295	171	3	plsq	plsq	NOUN
gp-295	171	4	on	on	ADP
gp-295	171	5	tss	tss	PROPN
gp-295	171	6	(	(	PUNCT
gp-295	171	7	h4	h4	PROPN
gp-295	171	8	)	)	PUNCT
gp-295	171	9	plsq	plsq	NOUN
gp-295	171	10	had	have	VERB
gp-295	171	11	a	a	DET
gp-295	171	12	significant	significant	ADJ
gp-295	171	13	positive	positive	ADJ
gp-295	171	14	effect	effect	NOUN
gp-295	171	15	on	on	ADP
gp-295	171	16	tss	tss	PROPN
gp-295	171	17	(	(	PUNCT
gp-295	171	18	β	β	X
gp-295	171	19	=	=	PUNCT
gp-295	171	20	0.347	0.347	NUM
gp-295	171	21	;	;	PUNCT
gp-295	171	22	p	p	X
gp-295	171	23	<	<	X
gp-295	171	24	0.001	0.001	NUM
gp-295	171	25	)	)	PUNCT
gp-295	171	26	.	.	PUNCT
gp-295	172	1	the	the	PRON
gp-295	172	2	higher	high	ADJ
gp-295	172	3	the	the	DET
gp-295	172	4	perception	perception	NOUN
gp-295	172	5	of	of	ADP
gp-295	172	6	the	the	DET
gp-295	172	7	quality	quality	NOUN
gp-295	172	8	of	of	ADP
gp-295	172	9	logistics	logistic	NOUN
gp-295	172	10	services	service	NOUN
gp-295	172	11	,	,	PUNCT
gp-295	172	12	the	the	PRON
gp-295	172	13	greater	great	ADJ
gp-295	172	14	the	the	DET
gp-295	172	15	satisfaction	satisfaction	NOUN
gp-295	172	16	with	with	ADP
gp-295	172	17	specific	specific	ADJ
gp-295	172	18	transactions	transaction	NOUN
gp-295	172	19	.	.	PUNCT
gp-295	173	1	these	these	DET
gp-295	173	2	results	result	NOUN
gp-295	173	3	are	be	AUX
gp-295	173	4	consistent	consistent	ADJ
gp-295	173	5	with	with	ADP
gp-295	173	6	sann	sann	PROPN
gp-295	173	7	et	et	PROPN
gp-295	173	8	al	al	PROPN
gp-295	173	9	.	.	PROPN
gp-295	174	1	(	(	PUNCT
gp-295	174	2	2024	2024	NUM
gp-295	174	3	)	)	PUNCT
gp-295	174	4	who	who	PRON
gp-295	174	5	affirm	affirm	VERB
gp-295	174	6	that	that	SCONJ
gp-295	174	7	aspects	aspect	NOUN
gp-295	174	8	of	of	ADP
gp-295	174	9	logistics	logistic	NOUN
gp-295	174	10	services	service	NOUN
gp-295	174	11	such	such	ADJ
gp-295	174	12	as	as	ADP
gp-295	174	13	speed	speed	NOUN
gp-295	174	14	of	of	ADP
gp-295	174	15	response	response	NOUN
gp-295	174	16	and	and	CCONJ
gp-295	174	17	effectiveness	effectiveness	NOUN
gp-295	174	18	of	of	ADP
gp-295	174	19	problem	problem	NOUN
gp-295	174	20	solving	solve	VERB
gp-295	174	21	contribute	contribute	VERB
gp-295	174	22	significantly	significantly	ADV
gp-295	174	23	to	to	ADP
gp-295	174	24	customer	customer	NOUN
gp-295	174	25	satisfaction	satisfaction	NOUN
gp-295	174	26	.	.	PUNCT
gp-295	175	1	effect	effect	NOUN
gp-295	175	2	of	of	ADP
gp-295	175	3	plsq	plsq	NOUN
gp-295	175	4	on	on	ADP
gp-295	175	5	cus	cus	PROPN
gp-295	175	6	(	(	PUNCT
gp-295	175	7	h5	h5	PROPN
gp-295	175	8	)	)	PUNCT
gp-295	175	9	plsq	plsq	NOUN
gp-295	175	10	had	have	VERB
gp-295	175	11	a	a	DET
gp-295	175	12	significant	significant	ADJ
gp-295	175	13	positive	positive	ADJ
gp-295	175	14	effect	effect	NOUN
gp-295	175	15	on	on	ADP
gp-295	175	16	cus	cus	PROPN
gp-295	175	17	(	(	PUNCT
gp-295	175	18	β	β	X
gp-295	175	19	=	=	SYM
gp-295	175	20	0.357	0.357	NUM
gp-295	175	21	;	;	PUNCT
gp-295	175	22	p	p	X
gp-295	175	23	=	=	NOUN
gp-295	175	24	0.002	0.002	NUM
gp-295	175	25	)	)	PUNCT
gp-295	175	26	.	.	PUNCT
gp-295	176	1	consistent	consistent	ADJ
gp-295	176	2	quality	quality	NOUN
gp-295	176	3	of	of	ADP
gp-295	176	4	logistics	logistic	NOUN
gp-295	176	5	services	service	NOUN
gp-295	176	6	builds	build	VERB
gp-295	176	7	long	long	ADJ
gp-295	176	8	-	-	PUNCT
gp-295	176	9	term	term	NOUN
gp-295	176	10	satisfaction	satisfaction	NOUN
gp-295	176	11	.	.	PUNCT
gp-295	177	1	these	these	DET
gp-295	177	2	findings	finding	NOUN
gp-295	177	3	are	be	AUX
gp-295	177	4	in	in	ADP
gp-295	177	5	line	line	NOUN
gp-295	177	6	with	with	ADP
gp-295	177	7	prassida	prassida	NOUN
gp-295	177	8	and	and	CCONJ
gp-295	177	9	hsu	hsu	PROPN
gp-295	177	10	(	(	PUNCT
gp-295	177	11	2022	2022	NUM
gp-295	177	12	)	)	PUNCT
gp-295	177	13	who	who	PRON
gp-295	177	14	emphasize	emphasize	VERB
gp-295	177	15	that	that	SCONJ
gp-295	177	16	logistics	logistic	NOUN
gp-295	177	17	dimensions	dimension	NOUN
gp-295	177	18	such	such	ADJ
gp-295	177	19	as	as	ADP
gp-295	177	20	timeliness	timeliness	NOUN
gp-295	177	21	and	and	CCONJ
gp-295	177	22	product	product	NOUN
gp-295	177	23	availability	availability	NOUN
gp-295	177	24	affect	affect	VERB
gp-295	177	25	cumulative	cumulative	ADJ
gp-295	177	26	customer	customer	NOUN
gp-295	177	27	satisfaction	satisfaction	NOUN
gp-295	177	28	.	.	PUNCT
gp-295	178	1	effect	effect	NOUN
gp-295	178	2	of	of	ADP
gp-295	178	3	tss	tss	NOUN
gp-295	178	4	on	on	ADP
gp-295	178	5	cus	cus	PROPN
gp-295	178	6	(	(	PUNCT
gp-295	178	7	h6	h6	PROPN
gp-295	178	8	)	)	PUNCT
gp-295	178	9	tss	tss	PROPN
gp-295	178	10	had	have	VERB
gp-295	178	11	a	a	DET
gp-295	178	12	significant	significant	ADJ
gp-295	178	13	positive	positive	ADJ
gp-295	178	14	effect	effect	NOUN
gp-295	178	15	on	on	ADP
gp-295	178	16	cus	cus	PROPN
gp-295	178	17	(	(	PUNCT
gp-295	178	18	β	β	X
gp-295	178	19	=	=	SYM
gp-295	178	20	0.122	0.122	NUM
gp-295	178	21	;	;	PUNCT
gp-295	178	22	p	p	PROPN
gp-295	178	23	=	=	PROPN
gp-295	178	24	0.021	0.021	NUM
gp-295	178	25	)	)	PUNCT
gp-295	178	26	.	.	PUNCT
gp-295	179	1	specific	specific	ADJ
gp-295	179	2	transaction	transaction	NOUN
gp-295	179	3	satisfaction	satisfaction	NOUN
gp-295	179	4	contributes	contribute	VERB
gp-295	179	5	to	to	ADP
gp-295	179	6	forming	form	VERB
gp-295	179	7	cumulative	cumulative	ADJ
gp-295	179	8	satisfaction	satisfaction	NOUN
gp-295	179	9	.	.	PUNCT
gp-295	180	1	this	this	DET
gp-295	180	2	result	result	NOUN
gp-295	180	3	is	be	AUX
gp-295	180	4	in	in	ADP
gp-295	180	5	line	line	NOUN
gp-295	180	6	with	with	ADP
gp-295	180	7	keiningham	keiningham	PROPN
gp-295	180	8	the	the	DET
gp-295	180	9	influence	influence	NOUN
gp-295	180	10	of	of	ADP
gp-295	180	11	channel	channel	NOUN
gp-295	180	12	integration	integration	NOUN
gp-295	180	13	and	and	CCONJ
gp-295	180	14	logistics	logistic	NOUN
gp-295	180	15	service	service	NOUN
gp-295	180	16	quality	quality	NOUN
gp-295	180	17	on	on	ADP
gp-295	180	18	repurchase	repurchase	NOUN
gp-295	180	19	intention	intention	NOUN
gp-295	180	20	mediated	mediate	VERB
gp-295	180	21	by	by	ADP
gp-295	180	22	customer	customer	NOUN
gp-295	180	23	satisfaction	satisfaction	NOUN
gp-295	180	24	(	(	PUNCT
gp-295	180	25	study	study	NOUN
gp-295	180	26	at	at	ADP
gp-295	180	27	dhl	dhl	PROPN
gp-295	180	28	express	express	PROPN
gp-295	180	29	pekanbaru	pekanbaru	PROPN
gp-295	180	30	)	)	PUNCT
gp-295	180	31	1503	1503	NUM
gp-295	180	32	et	et	NOUN
gp-295	180	33	al	al	PROPN
gp-295	180	34	.	.	PROPN
gp-295	181	1	(	(	PUNCT
gp-295	181	2	2014	2014	NUM
gp-295	181	3	)	)	PUNCT
gp-295	181	4	who	who	PRON
gp-295	181	5	stated	state	VERB
gp-295	181	6	that	that	SCONJ
gp-295	181	7	cumulative	cumulative	ADJ
gp-295	181	8	satisfaction	satisfaction	NOUN
gp-295	181	9	is	be	AUX
gp-295	181	10	an	an	DET
gp-295	181	11	aggregation	aggregation	NOUN
gp-295	181	12	of	of	ADP
gp-295	181	13	various	various	ADJ
gp-295	181	14	transaction	transaction	NOUN
gp-295	181	15	experiences	experience	NOUN
gp-295	181	16	,	,	PUNCT
gp-295	181	17	with	with	ADP
gp-295	181	18	greater	great	ADJ
gp-295	181	19	weight	weight	NOUN
gp-295	181	20	of	of	ADP
gp-295	181	21	influence	influence	NOUN
gp-295	181	22	given	give	VERB
gp-295	181	23	to	to	ADP
gp-295	181	24	the	the	DET
gp-295	181	25	most	most	ADV
gp-295	181	26	satisfactory	satisfactory	ADJ
gp-295	181	27	recent	recent	ADJ
gp-295	181	28	experience	experience	NOUN
gp-295	181	29	.	.	PUNCT
gp-295	182	1	effect	effect	NOUN
gp-295	182	2	of	of	ADP
gp-295	182	3	tss	tss	NOUN
gp-295	182	4	on	on	ADP
gp-295	182	5	rpi	rpi	PROPN
gp-295	182	6	(	(	PUNCT
gp-295	182	7	h7	h7	PROPN
gp-295	182	8	)	)	PUNCT
gp-295	182	9	tss	tss	PROPN
gp-295	182	10	had	have	VERB
gp-295	182	11	a	a	DET
gp-295	182	12	significant	significant	ADJ
gp-295	182	13	positive	positive	ADJ
gp-295	182	14	effect	effect	NOUN
gp-295	182	15	on	on	ADP
gp-295	182	16	rpi	rpi	PROPN
gp-295	182	17	(	(	PUNCT
gp-295	182	18	β	β	X
gp-295	182	19	=	=	SYM
gp-295	182	20	0.475	0.475	NUM
gp-295	182	21	;	;	PUNCT
gp-295	182	22	p	p	X
gp-295	182	23	<	<	X
gp-295	182	24	0.001	0.001	NUM
gp-295	182	25	)	)	PUNCT
gp-295	182	26	,	,	PUNCT
gp-295	182	27	which	which	PRON
gp-295	182	28	was	be	AUX
gp-295	182	29	the	the	DET
gp-295	182	30	strongest	strong	ADJ
gp-295	182	31	predictor	predictor	NOUN
gp-295	182	32	of	of	ADP
gp-295	182	33	repurchase	repurchase	NOUN
gp-295	182	34	intention	intention	NOUN
gp-295	182	35	.	.	PUNCT
gp-295	183	1	the	the	PRON
gp-295	183	2	higher	high	ADJ
gp-295	183	3	the	the	DET
gp-295	183	4	satisfaction	satisfaction	NOUN
gp-295	183	5	of	of	ADP
gp-295	183	6	a	a	DET
gp-295	183	7	specific	specific	ADJ
gp-295	183	8	transaction	transaction	NOUN
gp-295	183	9	,	,	PUNCT
gp-295	183	10	the	the	PRON
gp-295	183	11	stronger	strong	ADJ
gp-295	183	12	the	the	DET
gp-295	183	13	repurchase	repurchase	NOUN
gp-295	183	14	intention	intention	NOUN
gp-295	183	15	.	.	PUNCT
gp-295	184	1	these	these	DET
gp-295	184	2	findings	finding	NOUN
gp-295	184	3	are	be	AUX
gp-295	184	4	supported	support	VERB
gp-295	184	5	by	by	ADP
gp-295	184	6	ji	ji	PROPN
gp-295	184	7	and	and	CCONJ
gp-295	184	8	prentice	prentice	PROPN
gp-295	184	9	(	(	PUNCT
gp-295	184	10	2021	2021	NUM
gp-295	184	11	)	)	PUNCT
gp-295	184	12	who	who	PRON
gp-295	184	13	found	find	VERB
gp-295	184	14	a	a	DET
gp-295	184	15	significant	significant	ADJ
gp-295	184	16	role	role	NOUN
gp-295	184	17	in	in	ADP
gp-295	184	18	specific	specific	ADJ
gp-295	184	19	transaction	transaction	NOUN
gp-295	184	20	satisfaction	satisfaction	NOUN
gp-295	184	21	in	in	ADP
gp-295	184	22	shaping	shape	VERB
gp-295	184	23	customer	customer	NOUN
gp-295	184	24	loyalty	loyalty	NOUN
gp-295	184	25	,	,	PUNCT
gp-295	184	26	especially	especially	ADV
gp-295	184	27	in	in	ADP
gp-295	184	28	the	the	DET
gp-295	184	29	hospitality	hospitality	NOUN
gp-295	184	30	industry	industry	NOUN
gp-295	184	31	such	such	ADJ
gp-295	184	32	as	as	ADP
gp-295	184	33	casino	casino	NOUN
gp-295	184	34	resorts	resort	NOUN
gp-295	184	35	.	.	PUNCT
gp-295	185	1	the	the	DET
gp-295	185	2	highest	high	ADJ
gp-295	185	3	path	path	NOUN
gp-295	185	4	coefficient	coefficient	NOUN
gp-295	185	5	(	(	PUNCT
gp-295	185	6	0.475	0.475	NUM
gp-295	185	7	)	)	PUNCT
gp-295	185	8	indicates	indicate	VERB
gp-295	185	9	that	that	SCONJ
gp-295	185	10	a	a	DET
gp-295	185	11	satisfactory	satisfactory	ADJ
gp-295	185	12	transaction	transaction	NOUN
gp-295	185	13	experience	experience	NOUN
gp-295	185	14	has	have	VERB
gp-295	185	15	a	a	DET
gp-295	185	16	direct	direct	ADJ
gp-295	185	17	and	and	CCONJ
gp-295	185	18	strong	strong	ADJ
gp-295	185	19	impact	impact	NOUN
gp-295	185	20	on	on	ADP
gp-295	185	21	customers	customer	NOUN
gp-295	185	22	'	'	PART
gp-295	185	23	positive	positive	ADJ
gp-295	185	24	behavior	behavior	NOUN
gp-295	185	25	intentions	intention	VERB
gp-295	185	26	.	.	PUNCT
gp-295	186	1	this	this	PRON
gp-295	186	2	indicates	indicate	VERB
gp-295	186	3	that	that	SCONJ
gp-295	186	4	dhl	dhl	PROPN
gp-295	186	5	needs	need	VERB
gp-295	186	6	to	to	PART
gp-295	186	7	maintain	maintain	VERB
gp-295	186	8	and	and	CCONJ
gp-295	186	9	improve	improve	VERB
gp-295	186	10	the	the	DET
gp-295	186	11	quality	quality	NOUN
gp-295	186	12	of	of	ADP
gp-295	186	13	every	every	DET
gp-295	186	14	transaction	transaction	NOUN
gp-295	186	15	interaction	interaction	NOUN
gp-295	186	16	to	to	PART
gp-295	186	17	ensure	ensure	VERB
gp-295	186	18	long	long	ADJ
gp-295	186	19	-	-	PUNCT
gp-295	186	20	term	term	NOUN
gp-295	186	21	customer	customer	NOUN
gp-295	186	22	loyalty	loyalty	NOUN
gp-295	186	23	.	.	PUNCT
gp-295	187	1	effect	effect	NOUN
gp-295	187	2	of	of	ADP
gp-295	187	3	cus	cus	NOUN
gp-295	187	4	on	on	ADP
gp-295	187	5	rpi	rpi	PROPN
gp-295	187	6	(	(	PUNCT
gp-295	187	7	h8	h8	PROPN
gp-295	187	8	)	)	PUNCT
gp-295	187	9	cus	cus	PROPN
gp-295	187	10	had	have	VERB
gp-295	187	11	a	a	DET
gp-295	187	12	significant	significant	ADJ
gp-295	187	13	positive	positive	ADJ
gp-295	187	14	effect	effect	NOUN
gp-295	187	15	on	on	ADP
gp-295	187	16	rpi	rpi	PROPN
gp-295	187	17	(	(	PUNCT
gp-295	187	18	β	β	X
gp-295	187	19	=	=	SYM
gp-295	187	20	0.309	0.309	NUM
gp-295	187	21	;	;	PUNCT
gp-295	187	22	p	p	X
gp-295	187	23	<	<	X
gp-295	187	24	0.001	0.001	NUM
gp-295	187	25	)	)	PUNCT
gp-295	187	26	.	.	PUNCT
gp-295	188	1	high	high	ADJ
gp-295	188	2	cumulative	cumulative	ADJ
gp-295	188	3	satisfaction	satisfaction	NOUN
gp-295	188	4	drives	drive	VERB
gp-295	188	5	strong	strong	ADJ
gp-295	188	6	repurchase	repurchase	NOUN
gp-295	188	7	intent	intent	NOUN
gp-295	188	8	.	.	PUNCT
gp-295	189	1	these	these	DET
gp-295	189	2	results	result	NOUN
gp-295	189	3	are	be	AUX
gp-295	189	4	consistent	consistent	ADJ
gp-295	189	5	with	with	ADP
gp-295	189	6	hui	hui	PROPN
gp-295	189	7	et	et	PROPN
gp-295	189	8	al	al	PROPN
gp-295	189	9	.	.	PROPN
gp-295	190	1	(	(	PUNCT
gp-295	190	2	2025	2025	NUM
gp-295	190	3	)	)	PUNCT
gp-295	190	4	who	who	PRON
gp-295	190	5	show	show	VERB
gp-295	190	6	a	a	DET
gp-295	190	7	significant	significant	ADJ
gp-295	190	8	influence	influence	NOUN
gp-295	190	9	of	of	ADP
gp-295	190	10	customer	customer	NOUN
gp-295	190	11	satisfaction	satisfaction	NOUN
gp-295	190	12	on	on	ADP
gp-295	190	13	repurchase	repurchase	NOUN
gp-295	190	14	intent	intent	NOUN
gp-295	190	15	in	in	ADP
gp-295	190	16	the	the	DET
gp-295	190	17	context	context	NOUN
gp-295	190	18	of	of	ADP
gp-295	190	19	ecommerce	ecommerce	PROPN
gp-295	190	20	.	.	PUNCT
gp-295	191	1	although	although	SCONJ
gp-295	191	2	the	the	DET
gp-295	191	3	cus	cus	NOUN
gp-295	191	4	coefficient	coefficient	NOUN
gp-295	191	5	to	to	ADP
gp-295	191	6	rpi	rpi	VERB
gp-295	191	7	(	(	PUNCT
gp-295	191	8	0.309	0.309	NUM
gp-295	191	9	)	)	PUNCT
gp-295	191	10	is	be	AUX
gp-295	191	11	lower	low	ADJ
gp-295	191	12	than	than	ADP
gp-295	191	13	tss	tss	NOUN
gp-295	191	14	to	to	ADP
gp-295	191	15	rpi	rpi	VERB
gp-295	191	16	(	(	PUNCT
gp-295	191	17	0.475	0.475	NUM
gp-295	191	18	)	)	PUNCT
gp-295	191	19	,	,	PUNCT
gp-295	191	20	it	it	PRON
gp-295	191	21	still	still	ADV
gp-295	191	22	shows	show	VERB
gp-295	191	23	a	a	DET
gp-295	191	24	substantial	substantial	ADJ
gp-295	191	25	contribution	contribution	NOUN
gp-295	191	26	.	.	PUNCT
gp-295	192	1	this	this	PRON
gp-295	192	2	implies	imply	VERB
gp-295	192	3	that	that	SCONJ
gp-295	192	4	a	a	DET
gp-295	192	5	thorough	thorough	ADJ
gp-295	192	6	evaluation	evaluation	NOUN
gp-295	192	7	of	of	ADP
gp-295	192	8	customer	customer	NOUN
gp-295	192	9	experience	experience	NOUN
gp-295	192	10	plays	play	VERB
gp-295	192	11	an	an	DET
gp-295	192	12	important	important	ADJ
gp-295	192	13	role	role	NOUN
gp-295	192	14	in	in	ADP
gp-295	192	15	the	the	DET
gp-295	192	16	formation	formation	NOUN
gp-295	192	17	of	of	ADP
gp-295	192	18	repeat	repeat	NOUN
gp-295	192	19	intent	intent	NOUN
gp-295	192	20	,	,	PUNCT
gp-295	192	21	but	but	CCONJ
gp-295	192	22	the	the	DET
gp-295	192	23	most	most	ADV
gp-295	192	24	recent	recent	ADJ
gp-295	192	25	transaction	transaction	NOUN
gp-295	192	26	experience	experience	NOUN
gp-295	192	27	has	have	VERB
gp-295	192	28	a	a	DET
gp-295	192	29	more	more	ADV
gp-295	192	30	dominant	dominant	ADJ
gp-295	192	31	influence	influence	NOUN
gp-295	192	32	.	.	PUNCT
gp-295	193	1	mediation	mediation	NOUN
gp-295	193	2	test	test	NOUN
gp-295	193	3	results	result	VERB
gp-295	193	4	the	the	DET
gp-295	193	5	results	result	NOUN
gp-295	193	6	of	of	ADP
gp-295	193	7	the	the	DET
gp-295	193	8	analysis	analysis	NOUN
gp-295	193	9	of	of	ADP
gp-295	193	10	specific	specific	ADJ
gp-295	193	11	indirect	indirect	ADJ
gp-295	193	12	effects	effect	NOUN
gp-295	193	13	showed	show	VERB
gp-295	193	14	that	that	SCONJ
gp-295	193	15	four	four	NUM
gp-295	193	16	out	out	ADP
gp-295	193	17	of	of	ADP
gp-295	193	18	five	five	NUM
gp-295	193	19	mediation	mediation	NOUN
gp-295	193	20	pathways	pathway	NOUN
gp-295	193	21	were	be	AUX
gp-295	193	22	statistically	statistically	ADV
gp-295	193	23	significant	significant	ADJ
gp-295	193	24	.	.	PUNCT
gp-295	194	1	the	the	DET
gp-295	194	2	strongest	strong	ADJ
gp-295	194	3	mediating	mediate	VERB
gp-295	194	4	pathway	pathway	NOUN
gp-295	194	5	was	be	AUX
gp-295	194	6	pciq	pciq	NOUN
gp-295	194	7	→	→	SYM
gp-295	194	8	tss	tss	PROPN
gp-295	194	9	→	→	SYM
gp-295	194	10	rpi	rpi	X
gp-295	194	11	(	(	PUNCT
gp-295	194	12	β	β	X
gp-295	194	13	=	=	NOUN
gp-295	194	14	0.192	0.192	NUM
gp-295	194	15	;	;	PUNCT
gp-295	194	16	t	t	X
gp-295	194	17	=	=	PUNCT
gp-295	194	18	4.465	4.465	NUM
gp-295	194	19	)	)	PUNCT
gp-295	194	20	,	,	PUNCT
gp-295	194	21	followed	follow	VERB
gp-295	194	22	by	by	ADP
gp-295	194	23	plsq	plsq	NOUN
gp-295	194	24	→	→	SYM
gp-295	194	25	tss	tss	PROPN
gp-295	194	26	→	→	SYM
gp-295	194	27	rpi	rpi	X
gp-295	194	28	(	(	PUNCT
gp-295	194	29	β	β	X
gp-295	194	30	=	=	SYM
gp-295	194	31	0.165	0.165	NUM
gp-295	194	32	;	;	PUNCT
gp-295	194	33	t	t	PROPN
gp-295	194	34	=	=	SYM
gp-295	194	35	3.947	3.947	NUM
gp-295	194	36	)	)	PUNCT
gp-295	194	37	.	.	PUNCT
gp-295	195	1	this	this	PRON
gp-295	195	2	confirms	confirm	VERB
gp-295	195	3	that	that	SCONJ
gp-295	195	4	tss	tss	PROPN
gp-295	195	5	plays	play	VERB
gp-295	195	6	an	an	DET
gp-295	195	7	effective	effective	ADJ
gp-295	195	8	mediator	mediator	NOUN
gp-295	195	9	in	in	ADP
gp-295	195	10	bridging	bridge	VERB
gp-295	195	11	the	the	DET
gp-295	195	12	influence	influence	NOUN
gp-295	195	13	of	of	ADP
gp-295	195	14	service	service	NOUN
gp-295	195	15	quality	quality	NOUN
gp-295	195	16	perception	perception	NOUN
gp-295	195	17	on	on	ADP
gp-295	195	18	repurchase	repurchase	NOUN
gp-295	195	19	intentions	intention	NOUN
gp-295	195	20	.	.	PUNCT
gp-295	196	1	mediation	mediation	NOUN
gp-295	196	2	via	via	ADP
gp-295	196	3	cus	cus	PROPN
gp-295	196	4	also	also	ADV
gp-295	196	5	showed	show	VERB
gp-295	196	6	significance	significance	NOUN
gp-295	196	7	,	,	PUNCT
gp-295	196	8	with	with	ADP
gp-295	196	9	the	the	DET
gp-295	196	10	pciq	pciq	NOUN
gp-295	196	11	pathway	pathway	NOUN
gp-295	196	12	→	→	PUNCT
gp-295	196	13	cus	cus	NOUN
gp-295	196	14	→	→	SYM
gp-295	196	15	rpi	rpi	X
gp-295	196	16	(	(	PUNCT
gp-295	196	17	β	β	X
gp-295	196	18	=	=	SYM
gp-295	196	19	0.116	0.116	NUM
gp-295	196	20	;	;	PUNCT
gp-295	196	21	t	t	NOUN
gp-295	196	22	=	=	SYM
gp-295	196	23	2.766	2.766	NUM
gp-295	196	24	)	)	PUNCT
gp-295	196	25	and	and	CCONJ
gp-295	196	26	plsq	plsq	NOUN
gp-295	196	27	→	→	PUNCT
gp-295	196	28	cus	cus	PROPN
gp-295	196	29	→	→	SYM
gp-295	196	30	rpi	rpi	X
gp-295	196	31	(	(	PUNCT
gp-295	196	32	β	β	X
gp-295	196	33	=	=	SYM
gp-295	196	34	0.110	0.110	NUM
gp-295	196	35	;	;	PUNCT
gp-295	196	36	t	t	NOUN
gp-295	196	37	=	=	PUNCT
gp-295	196	38	3.067	3.067	NUM
gp-295	196	39	)	)	PUNCT
gp-295	196	40	.	.	PUNCT
gp-295	197	1	however	however	ADV
gp-295	197	2	,	,	PUNCT
gp-295	197	3	the	the	DET
gp-295	197	4	tss	tss	NOUN
gp-295	197	5	pathway	pathway	NOUN
gp-295	197	6	→	→	PUNCT
gp-295	197	7	cus	cus	ADJ
gp-295	197	8	→	→	SYM
gp-295	197	9	rpi	rpi	NOUN
gp-295	197	10	were	be	AUX
gp-295	197	11	not	not	PART
gp-295	197	12	statistically	statistically	ADV
gp-295	197	13	significant	significant	ADJ
gp-295	197	14	(	(	PUNCT
gp-295	197	15	β	β	X
gp-295	197	16	=	=	NOUN
gp-295	197	17	0.038	0.038	NUM
gp-295	197	18	;	;	PUNCT
gp-295	197	19	p	p	X
gp-295	197	20	=	=	NOUN
gp-295	197	21	0.064	0.064	NUM
gp-295	197	22	)	)	PUNCT
gp-295	197	23	,	,	PUNCT
gp-295	197	24	indicating	indicate	VERB
gp-295	197	25	that	that	SCONJ
gp-295	197	26	the	the	DET
gp-295	197	27	indirect	indirect	ADJ
gp-295	197	28	influence	influence	NOUN
gp-295	197	29	of	of	ADP
gp-295	197	30	specific	specific	ADJ
gp-295	197	31	transaction	transaction	NOUN
gp-295	197	32	satisfaction	satisfaction	NOUN
gp-295	197	33	on	on	ADP
gp-295	197	34	repurchase	repurchase	NOUN
gp-295	197	35	intent	intent	NOUN
gp-295	197	36	through	through	ADP
gp-295	197	37	cumulative	cumulative	ADJ
gp-295	197	38	satisfaction	satisfaction	NOUN
gp-295	197	39	was	be	AUX
gp-295	197	40	not	not	PART
gp-295	197	41	statistically	statistically	ADV
gp-295	197	42	strong	strong	ADJ
gp-295	197	43	enough	enough	ADV
gp-295	197	44	.	.	PUNCT
gp-295	198	1	moderation	moderation	NOUN
gp-295	198	2	test	test	NOUN
gp-295	198	3	results	result	NOUN
gp-295	198	4	(	(	PUNCT
gp-295	198	5	h9	h9	NOUN
gp-295	198	6	and	and	CCONJ
gp-295	198	7	h10	h10	NOUN
gp-295	198	8	)	)	PUNCT
gp-295	198	9	both	both	DET
gp-295	198	10	moderation	moderation	NOUN
gp-295	198	11	hypotheses	hypothesis	NOUN
gp-295	198	12	were	be	AUX
gp-295	198	13	rejected	reject	VERB
gp-295	198	14	because	because	SCONJ
gp-295	198	15	there	there	PRON
gp-295	198	16	was	be	VERB
gp-295	198	17	no	no	DET
gp-295	198	18	significant	significant	ADJ
gp-295	198	19	difference	difference	NOUN
gp-295	198	20	between	between	ADP
gp-295	198	21	the	the	DET
gp-295	198	22	bops	bop	NOUN
gp-295	198	23	(	(	PUNCT
gp-295	198	24	book	book	NOUN
gp-295	198	25	online	online	ADJ
gp-295	198	26	drop	drop	NOUN
gp-295	198	27	off	off	ADP
gp-295	198	28	at	at	ADP
gp-295	198	29	service	service	NOUN
gp-295	198	30	point	point	NOUN
gp-295	198	31	)	)	PUNCT
gp-295	198	32	and	and	CCONJ
gp-295	198	33	bssd	bssd	NOUN
gp-295	198	34	(	(	PUNCT
gp-295	198	35	book	book	NOUN
gp-295	198	36	at	at	ADP
gp-295	198	37	service	service	NOUN
gp-295	198	38	point	point	NOUN
gp-295	198	39	ship	ship	NOUN
gp-295	198	40	direct	direct	ADJ
gp-295	198	41	)	)	PUNCT
gp-295	198	42	groups	group	NOUN
gp-295	198	43	.	.	PUNCT
gp-295	199	1	the	the	DET
gp-295	199	2	influence	influence	NOUN
gp-295	199	3	of	of	ADP
gp-295	199	4	channel	channel	NOUN
gp-295	199	5	integration	integration	NOUN
gp-295	199	6	and	and	CCONJ
gp-295	199	7	logistics	logistic	NOUN
gp-295	199	8	service	service	NOUN
gp-295	199	9	quality	quality	NOUN
gp-295	199	10	on	on	ADP
gp-295	199	11	repurchase	repurchase	NOUN
gp-295	199	12	intention	intention	NOUN
gp-295	199	13	mediated	mediate	VERB
gp-295	199	14	by	by	ADP
gp-295	199	15	customer	customer	NOUN
gp-295	199	16	satisfaction	satisfaction	NOUN
gp-295	199	17	(	(	PUNCT
gp-295	199	18	study	study	NOUN
gp-295	199	19	at	at	ADP
gp-295	199	20	dhl	dhl	PROPN
gp-295	199	21	express	express	PROPN
gp-295	199	22	pekanbaru	pekanbaru	PROPN
gp-295	199	23	)	)	PUNCT
gp-295	199	24	1504	1504	NUM
gp-295	199	25	hypothesis	hypothesis	NOUN
gp-295	199	26	h9	h9	NOUN
gp-295	199	27	:	:	PUNCT
gp-295	199	28	the	the	DET
gp-295	199	29	effect	effect	NOUN
gp-295	199	30	of	of	ADP
gp-295	199	31	pciq	pciq	NOUN
gp-295	199	32	on	on	ADP
gp-295	199	33	tss	tss	NOUN
gp-295	199	34	in	in	ADP
gp-295	199	35	the	the	DET
gp-295	199	36	bops	bop	NOUN
gp-295	199	37	vs	vs	ADP
gp-295	199	38	bssd	bssd	NOUN
gp-295	199	39	group	group	NOUN
gp-295	199	40	showed	show	VERB
gp-295	199	41	a	a	DET
gp-295	199	42	very	very	ADV
gp-295	199	43	small	small	ADJ
gp-295	199	44	difference	difference	NOUN
gp-295	199	45	(	(	PUNCT
gp-295	199	46	0.003	0.003	NUM
gp-295	199	47	)	)	PUNCT
gp-295	199	48	with	with	ADP
gp-295	199	49	a	a	DET
gp-295	199	50	p	p	NOUN
gp-295	199	51	-	-	PUNCT
gp-295	199	52	value	value	NOUN
gp-295	199	53	of	of	ADP
gp-295	199	54	0.487	0.487	NUM
gp-295	199	55	>	>	PUNCT
gp-295	199	56	0.05	0.05	NUM
gp-295	199	57	.	.	PUNCT
gp-295	200	1	this	this	PRON
gp-295	200	2	indicates	indicate	VERB
gp-295	200	3	that	that	SCONJ
gp-295	200	4	hybrid	hybrid	ADJ
gp-295	200	5	service	service	NOUN
gp-295	200	6	types	type	NOUN
gp-295	200	7	do	do	AUX
gp-295	200	8	not	not	PART
gp-295	200	9	moderate	moderate	VERB
gp-295	200	10	the	the	DET
gp-295	200	11	relationship	relationship	NOUN
gp-295	200	12	between	between	ADP
gp-295	200	13	the	the	DET
gp-295	200	14	perception	perception	NOUN
gp-295	200	15	of	of	ADP
gp-295	200	16	channel	channel	NOUN
gp-295	200	17	integration	integration	NOUN
gp-295	200	18	quality	quality	NOUN
gp-295	200	19	and	and	CCONJ
gp-295	200	20	satisfaction	satisfaction	NOUN
gp-295	200	21	of	of	ADP
gp-295	200	22	specific	specific	ADJ
gp-295	200	23	transactions	transaction	NOUN
gp-295	200	24	.	.	PUNCT
gp-295	201	1	hypothesis	hypothesis	NOUN
gp-295	201	2	h10	h10	PROPN
gp-295	201	3	:	:	PUNCT
gp-295	201	4	the	the	DET
gp-295	201	5	effect	effect	NOUN
gp-295	201	6	of	of	ADP
gp-295	201	7	plsq	plsq	NOUN
gp-295	201	8	on	on	ADP
gp-295	201	9	tss	tss	NOUN
gp-295	201	10	in	in	ADP
gp-295	201	11	the	the	DET
gp-295	201	12	bssd	bssd	NOUN
gp-295	201	13	vs	vs	ADP
gp-295	201	14	bops	bop	NOUN
gp-295	201	15	group	group	NOUN
gp-295	201	16	showed	show	VERB
gp-295	201	17	a	a	DET
gp-295	201	18	difference	difference	NOUN
gp-295	201	19	of	of	ADP
gp-295	201	20	0.025	0.025	NUM
gp-295	201	21	with	with	ADP
gp-295	201	22	a	a	DET
gp-295	201	23	p	p	NOUN
gp-295	201	24	-	-	PUNCT
gp-295	201	25	value	value	NOUN
gp-295	201	26	of	of	ADP
gp-295	201	27	0.393	0.393	NUM
gp-295	201	28	>	>	X
gp-295	201	29	0.05	0.05	NUM
gp-295	201	30	.	.	PUNCT
gp-295	202	1	these	these	DET
gp-295	202	2	results	result	NOUN
gp-295	202	3	show	show	VERB
gp-295	202	4	that	that	SCONJ
gp-295	202	5	the	the	DET
gp-295	202	6	type	type	NOUN
gp-295	202	7	of	of	ADP
gp-295	202	8	service	service	NOUN
gp-295	202	9	does	do	AUX
gp-295	202	10	not	not	PART
gp-295	202	11	provide	provide	VERB
gp-295	202	12	a	a	DET
gp-295	202	13	significant	significant	ADJ
gp-295	202	14	moderation	moderation	NOUN
gp-295	202	15	effect	effect	NOUN
gp-295	202	16	on	on	ADP
gp-295	202	17	the	the	DET
gp-295	202	18	relationship	relationship	NOUN
gp-295	202	19	between	between	ADP
gp-295	202	20	the	the	DET
gp-295	202	21	perception	perception	NOUN
gp-295	202	22	of	of	ADP
gp-295	202	23	logistics	logistic	NOUN
gp-295	202	24	service	service	NOUN
gp-295	202	25	quality	quality	NOUN
gp-295	202	26	and	and	CCONJ
gp-295	202	27	satisfaction	satisfaction	NOUN
gp-295	202	28	of	of	ADP
gp-295	202	29	specific	specific	ADJ
gp-295	202	30	transactions	transaction	NOUN
gp-295	202	31	.	.	PUNCT
gp-295	203	1	these	these	DET
gp-295	203	2	findings	finding	NOUN
gp-295	203	3	demonstrate	demonstrate	VERB
gp-295	203	4	the	the	DET
gp-295	203	5	consistency	consistency	NOUN
gp-295	203	6	of	of	ADP
gp-295	203	7	customer	customer	NOUN
gp-295	203	8	experience	experience	NOUN
gp-295	203	9	across	across	ADP
gp-295	203	10	different	different	ADJ
gp-295	203	11	types	type	NOUN
gp-295	203	12	of	of	ADP
gp-295	203	13	dhl	dhl	PROPN
gp-295	203	14	express	express	PROPN
gp-295	203	15	services	service	NOUN
gp-295	203	16	.	.	PUNCT
gp-295	204	1	both	both	DET
gp-295	204	2	customers	customer	NOUN
gp-295	204	3	who	who	PRON
gp-295	204	4	use	use	VERB
gp-295	204	5	bops	bop	NOUN
gp-295	204	6	and	and	CCONJ
gp-295	204	7	bssd	bssd	NOUN
gp-295	204	8	services	service	NOUN
gp-295	204	9	respond	respond	VERB
gp-295	204	10	to	to	ADP
gp-295	204	11	the	the	DET
gp-295	204	12	quality	quality	NOUN
gp-295	204	13	of	of	ADP
gp-295	204	14	channel	channel	NOUN
gp-295	204	15	integration	integration	NOUN
gp-295	204	16	and	and	CCONJ
gp-295	204	17	logistics	logistic	NOUN
gp-295	204	18	services	service	NOUN
gp-295	204	19	with	with	ADP
gp-295	204	20	a	a	DET
gp-295	204	21	relatively	relatively	ADV
gp-295	204	22	similar	similar	ADJ
gp-295	204	23	pattern	pattern	NOUN
gp-295	204	24	.	.	PUNCT
gp-295	205	1	this	this	PRON
gp-295	205	2	indicates	indicate	VERB
gp-295	205	3	that	that	SCONJ
gp-295	205	4	dhl	dhl	PROPN
gp-295	205	5	has	have	AUX
gp-295	205	6	succeeded	succeed	VERB
gp-295	205	7	in	in	ADP
gp-295	205	8	creating	create	VERB
gp-295	205	9	consistent	consistent	ADJ
gp-295	205	10	service	service	NOUN
gp-295	205	11	standards	standard	NOUN
gp-295	205	12	across	across	ADP
gp-295	205	13	different	different	ADJ
gp-295	205	14	service	service	NOUN
gp-295	205	15	delivery	delivery	NOUN
gp-295	205	16	modes	mode	NOUN
gp-295	205	17	.	.	PUNCT
gp-295	206	1	conclusion	conclusion	NOUN
gp-295	206	2	this	this	DET
gp-295	206	3	study	study	NOUN
gp-295	206	4	confirms	confirm	VERB
gp-295	206	5	that	that	SCONJ
gp-295	206	6	in	in	ADP
gp-295	206	7	an	an	DET
gp-295	206	8	omnichannel	omnichannel	NOUN
gp-295	206	9	logistics	logistic	NOUN
gp-295	206	10	environment	environment	NOUN
gp-295	206	11	,	,	PUNCT
gp-295	206	12	both	both	CCONJ
gp-295	206	13	the	the	DET
gp-295	206	14	quality	quality	NOUN
gp-295	206	15	of	of	ADP
gp-295	206	16	channel	channel	NOUN
gp-295	206	17	integration	integration	NOUN
gp-295	206	18	and	and	CCONJ
gp-295	206	19	the	the	DET
gp-295	206	20	quality	quality	NOUN
gp-295	206	21	of	of	ADP
gp-295	206	22	logistics	logistic	NOUN
gp-295	206	23	services	service	NOUN
gp-295	206	24	play	play	VERB
gp-295	206	25	an	an	DET
gp-295	206	26	important	important	ADJ
gp-295	206	27	role	role	NOUN
gp-295	206	28	in	in	ADP
gp-295	206	29	building	build	VERB
gp-295	206	30	customer	customer	NOUN
gp-295	206	31	satisfaction	satisfaction	NOUN
gp-295	206	32	and	and	CCONJ
gp-295	206	33	repurchase	repurchase	VERB
gp-295	206	34	intent	intent	NOUN
gp-295	206	35	.	.	PUNCT
gp-295	207	1	the	the	DET
gp-295	207	2	strongest	strong	ADJ
gp-295	207	3	relationship	relationship	NOUN
gp-295	207	4	found	find	VERB
gp-295	207	5	was	be	AUX
gp-295	207	6	between	between	ADP
gp-295	207	7	perceived	perceive	VERB
gp-295	207	8	logistics	logistic	NOUN
gp-295	207	9	service	service	NOUN
gp-295	207	10	quality	quality	NOUN
gp-295	207	11	and	and	CCONJ
gp-295	207	12	perceived	perceive	VERB
gp-295	207	13	channel	channel	NOUN
gp-295	207	14	integration	integration	NOUN
gp-295	207	15	quality	quality	NOUN
gp-295	207	16	(	(	PUNCT
gp-295	207	17	β	β	X
gp-295	207	18	=	=	PUNCT
gp-295	207	19	0.704	0.704	NUM
gp-295	207	20	)	)	PUNCT
gp-295	207	21	,	,	PUNCT
gp-295	207	22	emphasizing	emphasize	VERB
gp-295	207	23	that	that	SCONJ
gp-295	207	24	logistics	logistic	NOUN
gp-295	207	25	performance	performance	NOUN
gp-295	207	26	serves	serve	VERB
gp-295	207	27	as	as	ADP
gp-295	207	28	the	the	DET
gp-295	207	29	foundation	foundation	NOUN
gp-295	207	30	for	for	ADP
gp-295	207	31	successful	successful	ADJ
gp-295	207	32	omnichannel	omnichannel	NOUN
gp-295	207	33	integration	integration	NOUN
gp-295	207	34	.	.	PUNCT
gp-295	208	1	transaction	transaction	NOUN
gp-295	208	2	-	-	PUNCT
gp-295	208	3	specific	specific	ADJ
gp-295	208	4	satisfaction	satisfaction	NOUN
gp-295	208	5	emerged	emerge	VERB
gp-295	208	6	as	as	ADP
gp-295	208	7	the	the	DET
gp-295	208	8	most	most	ADV
gp-295	208	9	influential	influential	ADJ
gp-295	208	10	predictor	predictor	NOUN
gp-295	208	11	of	of	ADP
gp-295	208	12	repurchase	repurchase	NOUN
gp-295	208	13	intention	intention	NOUN
gp-295	208	14	(	(	PUNCT
gp-295	208	15	β	β	X
gp-295	208	16	=	=	SYM
gp-295	208	17	0.475	0.475	NUM
gp-295	208	18	)	)	PUNCT
gp-295	208	19	,	,	PUNCT
gp-295	208	20	highlighting	highlight	VERB
gp-295	208	21	the	the	DET
gp-295	208	22	importance	importance	NOUN
gp-295	208	23	of	of	ADP
gp-295	208	24	individual	individual	ADJ
gp-295	208	25	transaction	transaction	NOUN
gp-295	208	26	experiences	experience	NOUN
gp-295	208	27	in	in	ADP
gp-295	208	28	building	build	VERB
gp-295	208	29	customer	customer	NOUN
gp-295	208	30	loyalty	loyalty	NOUN
gp-295	208	31	.	.	PUNCT
gp-295	209	1	this	this	DET
gp-295	209	2	research	research	NOUN
gp-295	209	3	provides	provide	VERB
gp-295	209	4	valuable	valuable	ADJ
gp-295	209	5	insights	insight	NOUN
gp-295	209	6	for	for	ADP
gp-295	209	7	logistics	logistic	NOUN
gp-295	209	8	service	service	NOUN
gp-295	209	9	providers	provider	NOUN
gp-295	209	10	in	in	ADP
gp-295	209	11	optimizing	optimize	VERB
gp-295	209	12	their	their	PRON
gp-295	209	13	omnichannel	omnichannel	NOUN
gp-295	209	14	strategies	strategy	NOUN
gp-295	209	15	.	.	PUNCT
gp-295	210	1	companies	company	NOUN
gp-295	210	2	should	should	AUX
gp-295	210	3	focus	focus	VERB
gp-295	210	4	on	on	ADP
gp-295	210	5	improving	improve	VERB
gp-295	210	6	service	service	NOUN
gp-295	210	7	reliability	reliability	NOUN
gp-295	210	8	,	,	PUNCT
gp-295	210	9	delivery	delivery	NOUN
gp-295	210	10	accuracy	accuracy	NOUN
gp-295	210	11	,	,	PUNCT
gp-295	210	12	and	and	CCONJ
gp-295	210	13	real	real	ADJ
gp-295	210	14	-	-	PUNCT
gp-295	210	15	time	time	NOUN
gp-295	210	16	information	information	NOUN
gp-295	210	17	transparency	transparency	NOUN
gp-295	210	18	while	while	SCONJ
gp-295	210	19	ensuring	ensure	VERB
gp-295	210	20	seamless	seamless	ADJ
gp-295	210	21	integration	integration	NOUN
gp-295	210	22	across	across	ADP
gp-295	210	23	service	service	NOUN
gp-295	210	24	channels	channel	NOUN
gp-295	210	25	.	.	PUNCT
gp-295	211	1	future	future	ADJ
gp-295	211	2	research	research	NOUN
gp-295	211	3	should	should	AUX
gp-295	211	4	consider	consider	VERB
gp-295	211	5	expanding	expand	VERB
gp-295	211	6	geographic	geographic	ADJ
gp-295	211	7	coverage	coverage	NOUN
gp-295	211	8	and	and	CCONJ
gp-295	211	9	include	include	VERB
gp-295	211	10	additional	additional	ADJ
gp-295	211	11	variables	variable	NOUN
gp-295	211	12	such	such	ADJ
gp-295	211	13	as	as	ADP
gp-295	211	14	customer	customer	NOUN
gp-295	211	15	engagement	engagement	NOUN
gp-295	211	16	,	,	PUNCT
gp-295	211	17	perceived	perceive	VERB
gp-295	211	18	value	value	NOUN
gp-295	211	19	,	,	PUNCT
gp-295	211	20	or	or	CCONJ
gp-295	211	21	service	service	NOUN
gp-295	211	22	recovery	recovery	NOUN
gp-295	211	23	to	to	PART
gp-295	211	24	enrich	enrich	VERB
gp-295	211	25	theoretical	theoretical	ADJ
gp-295	211	26	understanding	understanding	NOUN
gp-295	211	27	of	of	ADP
gp-295	211	28	the	the	DET
gp-295	211	29	formation	formation	NOUN
gp-295	211	30	of	of	ADP
gp-295	211	31	customer	customer	NOUN
gp-295	211	32	loyalty	loyalty	NOUN
gp-295	211	33	in	in	ADP
gp-295	211	34	logistics	logistic	NOUN
gp-295	211	35	services	service	NOUN
gp-295	211	36	.	.	PUNCT
gp-295	212	1	references	reference	NOUN
gp-295	212	2	cheah	cheah	PROPN
gp-295	212	3	,	,	PUNCT
gp-295	212	4	j.	j.	PROPN
gp-295	212	5	,	,	PUNCT
gp-295	212	6	lim	lim	PROPN
gp-295	212	7	,	,	PUNCT
gp-295	212	8	x.-j	x.-j	PROPN
gp-295	212	9	.	.	PROPN
gp-295	212	10	,	,	PUNCT
gp-295	212	11	ting	ting	PROPN
gp-295	212	12	,	,	PUNCT
gp-295	212	13	h.	h.	PROPN
gp-295	212	14	,	,	PUNCT
gp-295	212	15	liu	liu	PROPN
gp-295	212	16	,	,	PUNCT
gp-295	212	17	y.	y.	PROPN
gp-295	212	18	,	,	PUNCT
gp-295	212	19	&	&	CCONJ
gp-295	212	20	quach	quach	PROPN
gp-295	212	21	,	,	PUNCT
gp-295	212	22	s.	s.	PROPN
gp-295	212	23	(	(	PUNCT
gp-295	212	24	2020	2020	NUM
gp-295	212	25	)	)	PUNCT
gp-295	212	26	.	.	PUNCT
gp-295	213	1	are	be	AUX
gp-295	213	2	privacy	privacy	NOUN
gp-295	213	3	concerns	concern	NOUN
gp-295	213	4	still	still	ADV
gp-295	213	5	relevant	relevant	ADJ
gp-295	213	6	?	?	PUNCT
gp-295	214	1	revisiting	revisit	VERB
gp-295	214	2	consumer	consumer	NOUN
gp-295	214	3	behaviour	behaviour	NOUN
gp-295	214	4	in	in	ADP
gp-295	214	5	omnichannel	omnichannel	NOUN
gp-295	214	6	retailing	retailing	NOUN
gp-295	214	7	.	.	PUNCT
gp-295	215	1	journal	journal	NOUN
gp-295	215	2	of	of	ADP
gp-295	215	3	retailing	retailing	NOUN
gp-295	215	4	and	and	CCONJ
gp-295	215	5	consumer	consumer	NOUN
gp-295	215	6	services	service	NOUN
gp-295	215	7	,	,	PUNCT
gp-295	215	8	65	65	NUM
gp-295	215	9	,	,	PUNCT
gp-295	215	10	102242	102242	NUM
gp-295	215	11	.	.	PUNCT
gp-295	216	1	chen	chen	PROPN
gp-295	216	2	,	,	PUNCT
gp-295	216	3	t.	t.	PROPN
gp-295	216	4	y.	y.	PROPN
gp-295	216	5	,	,	PUNCT
gp-295	216	6	yeh	yeh	PROPN
gp-295	216	7	,	,	PUNCT
gp-295	216	8	t.	t.	PROPN
gp-295	216	9	l.	l.	PROPN
gp-295	216	10	,	,	PUNCT
gp-295	216	11	wu	wu	PROPN
gp-295	216	12	,	,	PUNCT
gp-295	216	13	h.	h.	PROPN
gp-295	216	14	l.	l.	PROPN
gp-295	216	15	,	,	PUNCT
gp-295	216	16	&	&	CCONJ
gp-295	216	17	deng	deng	PROPN
gp-295	216	18	,	,	PUNCT
gp-295	216	19	s.	s.	PROPN
gp-295	216	20	(	(	PUNCT
gp-295	216	21	2023	2023	NUM
gp-295	216	22	)	)	PUNCT
gp-295	216	23	.	.	PUNCT
gp-295	217	1	effect	effect	NOUN
gp-295	217	2	of	of	ADP
gp-295	217	3	channel	channel	NOUN
gp-295	217	4	integration	integration	NOUN
gp-295	217	5	quality	quality	NOUN
gp-295	217	6	on	on	ADP
gp-295	217	7	consumer	consumer	NOUN
gp-295	217	8	responses	response	NOUN
gp-295	217	9	within	within	ADP
gp-295	217	10	omni	omni	ADJ
gp-295	217	11	-	-	PUNCT
gp-295	217	12	channel	channel	NOUN
gp-295	217	13	retailing	retailing	NOUN
gp-295	217	14	.	.	PUNCT
gp-295	218	1	asia	asia	PROPN
gp-295	218	2	pacific	pacific	PROPN
gp-295	218	3	journal	journal	PROPN
gp-295	218	4	of	of	ADP
gp-295	218	5	marketing	marketing	NOUN
gp-295	218	6	and	and	CCONJ
gp-295	218	7	logistics	logistic	NOUN
gp-295	218	8	,	,	PUNCT
gp-295	218	9	35(1	35(1	NUM
gp-295	218	10	)	)	PUNCT
gp-295	218	11	,	,	PUNCT
gp-295	218	12	149	149	NUM
gp-295	218	13	-	-	SYM
gp-295	218	14	173	173	NUM
gp-295	218	15	.	.	PUNCT
gp-295	219	1	cotarelo	cotarelo	NOUN
gp-295	219	2	,	,	PUNCT
gp-295	219	3	m.	m.	NOUN
gp-295	219	4	,	,	PUNCT
gp-295	219	5	calderón	calderón	NOUN
gp-295	219	6	,	,	PUNCT
gp-295	219	7	h.	h.	PROPN
gp-295	219	8	,	,	PUNCT
gp-295	219	9	&	&	CCONJ
gp-295	219	10	fayos	fayos	PROPN
gp-295	219	11	,	,	PUNCT
gp-295	219	12	t.	t.	PROPN
gp-295	219	13	(	(	PUNCT
gp-295	219	14	2021	2021	NUM
gp-295	219	15	)	)	PUNCT
gp-295	219	16	.	.	PUNCT
gp-295	220	1	a	a	DET
gp-295	220	2	further	further	ADJ
gp-295	220	3	approach	approach	NOUN
gp-295	220	4	in	in	ADP
gp-295	220	5	omnichannel	omnichannel	NOUN
gp-295	220	6	logistics	logistic	NOUN
gp-295	220	7	service	service	NOUN
gp-295	220	8	quality	quality	NOUN
gp-295	220	9	,	,	PUNCT
gp-295	220	10	satisfaction	satisfaction	NOUN
gp-295	220	11	,	,	PUNCT
gp-295	220	12	and	and	CCONJ
gp-295	220	13	customer	customer	NOUN
gp-295	220	14	loyalty	loyalty	NOUN
gp-295	220	15	.	.	PUNCT
gp-295	221	1	international	international	ADJ
gp-295	221	2	journal	journal	PROPN
gp-295	221	3	of	of	ADP
gp-295	221	4	retail	retail	PROPN
gp-295	221	5	&	&	CCONJ
gp-295	221	6	distribution	distribution	NOUN
gp-295	221	7	management	management	NOUN
gp-295	221	8	,	,	PUNCT
gp-295	221	9	49(8	49(8	PROPN
gp-295	221	10	)	)	PUNCT
gp-295	221	11	,	,	PUNCT
gp-295	221	12	1133	1133	NUM
gp-295	221	13	-	-	SYM
gp-295	221	14	1153	1153	NUM
gp-295	221	15	.	.	PUNCT
gp-295	222	1	gao	gao	PROPN
gp-295	222	2	,	,	PUNCT
gp-295	222	3	w.	w.	PROPN
gp-295	222	4	,	,	PUNCT
gp-295	222	5	&	&	CCONJ
gp-295	222	6	fan	fan	PROPN
gp-295	222	7	,	,	PUNCT
gp-295	222	8	h.	h.	PROPN
gp-295	222	9	(	(	PUNCT
gp-295	222	10	2021	2021	NUM
gp-295	222	11	)	)	PUNCT
gp-295	222	12	.	.	PUNCT
gp-295	222	13	omni	omni	PROPN
gp-295	222	14	-	-	PUNCT
gp-295	222	15	channel	channel	NOUN
gp-295	222	16	customer	customer	NOUN
gp-295	222	17	experience	experience	NOUN
gp-295	222	18	(	(	PUNCT
gp-295	222	19	in)consistency	in)consistency	NOUN
gp-295	222	20	and	and	CCONJ
gp-295	222	21	service	service	NOUN
gp-295	222	22	success	success	NOUN
gp-295	222	23	:	:	PUNCT
gp-295	222	24	a	a	DET
gp-295	222	25	study	study	NOUN
gp-295	222	26	based	base	VERB
gp-295	222	27	on	on	ADP
gp-295	222	28	polynomial	polynomial	ADJ
gp-295	222	29	regression	regression	NOUN
gp-295	222	30	analysis	analysis	NOUN
gp-295	222	31	.	.	PUNCT
gp-295	223	1	journal	journal	NOUN
gp-295	223	2	of	of	ADP
gp-295	223	3	theoretical	theoretical	ADJ
gp-295	223	4	and	and	CCONJ
gp-295	223	5	applied	apply	VERB
gp-295	223	6	electronic	electronic	ADJ
gp-295	223	7	commerce	commerce	NOUN
gp-295	223	8	research	research	NOUN
gp-295	223	9	,	,	PUNCT
gp-295	223	10	16(6	16(6	NUM
gp-295	223	11	)	)	PUNCT
gp-295	223	12	,	,	PUNCT
gp-295	223	13	112	112	NUM
gp-295	223	14	.	.	PUNCT
gp-295	224	1	the	the	DET
gp-295	224	2	influence	influence	NOUN
gp-295	224	3	of	of	ADP
gp-295	224	4	channel	channel	NOUN
gp-295	224	5	integration	integration	NOUN
gp-295	224	6	and	and	CCONJ
gp-295	224	7	logistics	logistic	NOUN
gp-295	224	8	service	service	NOUN
gp-295	224	9	quality	quality	NOUN
gp-295	224	10	on	on	ADP
gp-295	224	11	repurchase	repurchase	NOUN
gp-295	224	12	intention	intention	NOUN
gp-295	224	13	mediated	mediate	VERB
gp-295	224	14	by	by	ADP
gp-295	224	15	customer	customer	NOUN
gp-295	224	16	satisfaction	satisfaction	NOUN
gp-295	224	17	(	(	PUNCT
gp-295	224	18	study	study	NOUN
gp-295	224	19	at	at	ADP
gp-295	224	20	dhl	dhl	PROPN
gp-295	224	21	express	express	PROPN
gp-295	224	22	pekanbaru	pekanbaru	PROPN
gp-295	224	23	)	)	PUNCT
gp-295	224	24	1505	1505	NUM
gp-295	224	25	hair	hair	NOUN
gp-295	224	26	,	,	PUNCT
gp-295	224	27	j.	j.	PROPN
gp-295	224	28	f.	f.	PROPN
gp-295	224	29	,	,	PUNCT
gp-295	224	30	risher	risher	ADV
gp-295	224	31	,	,	PUNCT
gp-295	224	32	j.	j.	PROPN
gp-295	224	33	j.	j.	PROPN
gp-295	224	34	,	,	PUNCT
gp-295	224	35	sarstedt	sarstedt	NOUN
gp-295	224	36	,	,	PUNCT
gp-295	224	37	m.	m.	NOUN
gp-295	224	38	,	,	PUNCT
gp-295	224	39	&	&	CCONJ
gp-295	224	40	ringle	ringle	PROPN
gp-295	224	41	,	,	PUNCT
gp-295	224	42	c.	c.	PROPN
gp-295	224	43	m.	m.	NOUN
gp-295	224	44	(	(	PUNCT
gp-295	224	45	2019	2019	NUM
gp-295	224	46	)	)	PUNCT
gp-295	224	47	.	.	PUNCT
gp-295	225	1	when	when	SCONJ
gp-295	225	2	to	to	PART
gp-295	225	3	use	use	VERB
gp-295	225	4	and	and	CCONJ
gp-295	225	5	how	how	SCONJ
gp-295	225	6	to	to	PART
gp-295	225	7	report	report	VERB
gp-295	225	8	the	the	DET
gp-295	225	9	results	result	NOUN
gp-295	225	10	of	of	ADP
gp-295	225	11	pls	pls	NOUN
gp-295	225	12	-	-	PUNCT
gp-295	225	13	sem	sem	NOUN
gp-295	225	14	.	.	PUNCT
gp-295	226	1	european	european	PROPN
gp-295	226	2	business	business	PROPN
gp-295	226	3	review	review	PROPN
gp-295	226	4	,	,	PUNCT
gp-295	226	5	31(1	31(1	NUM
gp-295	226	6	)	)	PUNCT
gp-295	226	7	,	,	PUNCT
gp-295	226	8	2	2	NUM
gp-295	226	9	-	-	SYM
gp-295	226	10	24	24	NUM
gp-295	226	11	.	.	PUNCT
gp-295	227	1	henseler	henseler	PROPN
gp-295	227	2	,	,	PUNCT
gp-295	227	3	j.	j.	PROPN
gp-295	227	4	,	,	PUNCT
gp-295	227	5	ringle	ringle	PROPN
gp-295	227	6	,	,	PUNCT
gp-295	227	7	c.	c.	PROPN
gp-295	227	8	m.	m.	PROPN
gp-295	227	9	,	,	PUNCT
gp-295	227	10	&	&	CCONJ
gp-295	227	11	sarstedt	sarstedt	NOUN
gp-295	227	12	,	,	PUNCT
gp-295	227	13	m.	m.	NOUN
gp-295	227	14	(	(	PUNCT
gp-295	227	15	2015	2015	NUM
gp-295	227	16	)	)	PUNCT
gp-295	227	17	.	.	PUNCT
gp-295	228	1	a	a	DET
gp-295	228	2	new	new	ADJ
gp-295	228	3	criterion	criterion	NOUN
gp-295	228	4	for	for	ADP
gp-295	228	5	assessing	assess	VERB
gp-295	228	6	discriminant	discriminant	ADJ
gp-295	228	7	validity	validity	NOUN
gp-295	228	8	in	in	ADP
gp-295	228	9	variance	variance	NOUN
gp-295	228	10	-	-	PUNCT
gp-295	228	11	based	base	VERB
gp-295	228	12	structural	structural	ADJ
gp-295	228	13	equation	equation	NOUN
gp-295	228	14	modeling	modeling	NOUN
gp-295	228	15	.	.	PUNCT
gp-295	229	1	journal	journal	NOUN
gp-295	229	2	of	of	ADP
gp-295	229	3	the	the	DET
gp-295	229	4	academy	academy	NOUN
gp-295	229	5	of	of	ADP
gp-295	229	6	marketing	marketing	NOUN
gp-295	229	7	science	science	NOUN
gp-295	229	8	,	,	PUNCT
gp-295	229	9	43(1	43(1	NOUN
gp-295	229	10	)	)	PUNCT
gp-295	229	11	,	,	PUNCT
gp-295	229	12	115	115	NUM
gp-295	229	13	-	-	SYM
gp-295	229	14	135	135	NUM
gp-295	229	15	.	.	PUNCT
gp-295	230	1	ismail	ismail	NOUN
gp-295	230	2	,	,	PUNCT
gp-295	230	3	n.	n.	NOUN
gp-295	230	4	,	,	PUNCT
gp-295	230	5	&	&	CCONJ
gp-295	230	6	kortam	kortam	PROPN
gp-295	230	7	,	,	PUNCT
gp-295	230	8	w.	w.	PROPN
gp-295	230	9	(	(	PUNCT
gp-295	230	10	2024	2024	NUM
gp-295	230	11	)	)	PUNCT
gp-295	230	12	.	.	PUNCT
gp-295	231	1	the	the	DET
gp-295	231	2	impact	impact	NOUN
gp-295	231	3	of	of	ADP
gp-295	231	4	cross	cross	NOUN
gp-295	231	5	channel	channel	NOUN
gp-295	231	6	consistency	consistency	NOUN
gp-295	231	7	and	and	CCONJ
gp-295	231	8	cross	cross	NOUN
gp-295	231	9	channel	channel	NOUN
gp-295	231	10	integration	integration	NOUN
gp-295	231	11	on	on	ADP
gp-295	231	12	customer	customer	NOUN
gp-295	231	13	satisfaction	satisfaction	NOUN
gp-295	231	14	.	.	PUNCT
gp-295	232	1	the	the	DET
gp-295	232	2	business	business	NOUN
gp-295	232	3	and	and	CCONJ
gp-295	232	4	management	management	NOUN
gp-295	232	5	review	review	NOUN
gp-295	232	6	,	,	PUNCT
gp-295	232	7	12(1	12(1	NUM
gp-295	232	8	)	)	PUNCT
gp-295	232	9	,	,	PUNCT
gp-295	232	10	45	45	NUM
gp-295	232	11	-	-	SYM
gp-295	232	12	58	58	NUM
gp-295	232	13	.	.	PUNCT
gp-295	233	1	ji	ji	X
gp-295	233	2	,	,	PUNCT
gp-295	233	3	p.	p.	PROPN
gp-295	233	4	,	,	PUNCT
gp-295	233	5	&	&	CCONJ
gp-295	233	6	prentice	prentice	PROPN
gp-295	233	7	,	,	PUNCT
gp-295	233	8	c.	c.	NOUN
gp-295	233	9	(	(	PUNCT
gp-295	233	10	2021	2021	NUM
gp-295	233	11	)	)	PUNCT
gp-295	233	12	.	.	PUNCT
gp-295	234	1	linking	link	VERB
gp-295	234	2	transaction	transaction	NOUN
gp-295	234	3	-	-	PUNCT
gp-295	234	4	specific	specific	ADJ
gp-295	234	5	satisfaction	satisfaction	NOUN
gp-295	234	6	and	and	CCONJ
gp-295	234	7	customer	customer	NOUN
gp-295	234	8	loyalty	loyalty	NOUN
gp-295	234	9	:	:	PUNCT
gp-295	234	10	the	the	DET
gp-295	234	11	roles	role	NOUN
gp-295	234	12	of	of	ADP
gp-295	234	13	customer	customer	NOUN
gp-295	234	14	perceived	perceive	VERB
gp-295	234	15	value	value	NOUN
gp-295	234	16	and	and	CCONJ
gp-295	234	17	switching	switch	VERB
gp-295	234	18	barriers	barrier	NOUN
gp-295	234	19	.	.	PUNCT
gp-295	235	1	journal	journal	NOUN
gp-295	235	2	of	of	ADP
gp-295	235	3	retailing	retailing	NOUN
gp-295	235	4	and	and	CCONJ
gp-295	235	5	consumer	consumer	NOUN
gp-295	235	6	services	service	NOUN
gp-295	235	7	,	,	PUNCT
gp-295	235	8	58	58	NUM
gp-295	235	9	,	,	PUNCT
gp-295	235	10	102292	102292	NUM
gp-295	235	11	.	.	PUNCT
gp-295	236	1	lin	lin	PROPN
gp-295	236	2	,	,	PUNCT
gp-295	236	3	x.	x.	PROPN
gp-295	236	4	,	,	PUNCT
gp-295	236	5	al	al	PROPN
gp-295	236	6	mamun	mamun	PROPN
gp-295	236	7	,	,	PUNCT
gp-295	236	8	a.	a.	PROPN
gp-295	236	9	,	,	PUNCT
gp-295	236	10	yang	yang	PROPN
gp-295	236	11	,	,	PUNCT
gp-295	236	12	q.	q.	PROPN
gp-295	236	13	,	,	PUNCT
gp-295	236	14	&	&	CCONJ
gp-295	236	15	masukujjaman	masukujjaman	NOUN
gp-295	236	16	,	,	PUNCT
gp-295	236	17	m.	m.	NOUN
gp-295	236	18	(	(	PUNCT
gp-295	236	19	2023	2023	NUM
gp-295	236	20	)	)	PUNCT
gp-295	236	21	.	.	PUNCT
gp-295	237	1	examining	examine	VERB
gp-295	237	2	the	the	DET
gp-295	237	3	effect	effect	NOUN
gp-295	237	4	of	of	ADP
gp-295	237	5	logistics	logistic	NOUN
gp-295	237	6	service	service	NOUN
gp-295	237	7	quality	quality	NOUN
gp-295	237	8	on	on	ADP
gp-295	237	9	customer	customer	NOUN
gp-295	237	10	satisfaction	satisfaction	NOUN
gp-295	237	11	and	and	CCONJ
gp-295	237	12	re	re	NOUN
gp-295	237	13	-	-	NOUN
gp-295	237	14	use	use	NOUN
gp-295	237	15	intention	intention	NOUN
gp-295	237	16	.	.	PUNCT
gp-295	238	1	plos	plos	PROPN
gp-295	238	2	one	one	NUM
gp-295	238	3	,	,	PUNCT
gp-295	238	4	18(5	18(5	NUM
gp-295	238	5	)	)	PUNCT
gp-295	238	6	,	,	PUNCT
gp-295	238	7	e0286382	e0286382	PROPN
gp-295	238	8	.	.	PUNCT
gp-295	238	9	logistiknews.id	logistiknews.id	PROPN
gp-295	238	10	.	.	PUNCT
gp-295	238	11	(	(	PUNCT
gp-295	238	12	2025	2025	NUM
gp-295	238	13	)	)	PUNCT
gp-295	238	14	.	.	PUNCT
gp-295	239	1	e	e	X
gp-295	239	2	-	-	NOUN
gp-295	239	3	commerce	commerce	PROPN
gp-295	239	4	bakal	bakal	PROPN
gp-295	239	5	dongkrak	dongkrak	PROPN
gp-295	239	6	pasar	pasar	PROPN
gp-295	239	7	logistik	logistik	PROPN
gp-295	239	8	2025	2025	NUM
gp-295	239	9	.	.	PUNCT
gp-295	239	10	diakses	diakse	VERB
gp-295	239	11	dari	dari	PROPN
gp-295	239	12	https://www.logistiknews.id/2025/01/23/e-commerce-bakal-dongkrak-pasar-logistik-2025/	https://www.logistiknews.id/2025/01/23/e-commerce-bakal-dongkrak-pasar-logistik-2025/	PROPN
gp-295	239	13	mordor	mordor	PROPN
gp-295	239	14	intelligence	intelligence	NOUN
gp-295	239	15	.	.	PUNCT
gp-295	240	1	(	(	PUNCT
gp-295	240	2	2025	2025	NUM
gp-295	240	3	)	)	PUNCT
gp-295	240	4	.	.	PUNCT
gp-295	241	1	indonesia	indonesia	PROPN
gp-295	241	2	freight	freight	PROPN
gp-295	241	3	and	and	CCONJ
gp-295	241	4	logistics	logistic	NOUN
gp-295	241	5	market	market	NOUN
gp-295	241	6	–	–	PUNCT
gp-295	241	7	growth	growth	NOUN
gp-295	241	8	,	,	PUNCT
gp-295	241	9	trends	trend	NOUN
gp-295	241	10	,	,	PUNCT
gp-295	241	11	covid-19	covid-19	PROPN
gp-295	241	12	impact	impact	NOUN
gp-295	241	13	,	,	PUNCT
gp-295	241	14	and	and	CCONJ
gp-295	241	15	forecasts	forecast	NOUN
gp-295	241	16	(	(	PUNCT
gp-295	241	17	2025	2025	NUM
gp-295	241	18	-	-	SYM
gp-295	241	19	2030	2030	NUM
gp-295	241	20	)	)	PUNCT
gp-295	241	21	.	.	PUNCT
gp-295	241	22	diakses	diakse	VERB
gp-295	241	23	dari	dari	PROPN
gp-295	241	24	https://www.mordorintelligence.com/industry-reports/indonesia-freight-logistics-market	https://www.mordorintelligence.com/industry-reports/indonesia-freight-logistics-market	PROPN
gp-295	241	25	prassida	prassida	PROPN
gp-295	241	26	,	,	PUNCT
gp-295	241	27	g.	g.	PROPN
gp-295	241	28	f.	f.	PROPN
gp-295	241	29	,	,	PUNCT
gp-295	241	30	&	&	CCONJ
gp-295	241	31	hsu	hsu	PROPN
gp-295	241	32	,	,	PUNCT
gp-295	241	33	p.-y	p.-y	PROPN
gp-295	241	34	.	.	PUNCT
gp-295	242	1	(	(	PUNCT
gp-295	242	2	2022	2022	NUM
gp-295	242	3	)	)	PUNCT
gp-295	242	4	.	.	PUNCT
gp-295	243	1	the	the	DET
gp-295	243	2	harmonious	harmonious	ADJ
gp-295	243	3	role	role	NOUN
gp-295	243	4	of	of	ADP
gp-295	243	5	channel	channel	NOUN
gp-295	243	6	integration	integration	NOUN
gp-295	243	7	and	and	CCONJ
gp-295	243	8	logistics	logistic	NOUN
gp-295	243	9	service	service	NOUN
gp-295	243	10	in	in	ADP
gp-295	243	11	omnichannel	omnichannel	NOUN
gp-295	243	12	retailing	retailing	NOUN
gp-295	243	13	:	:	PUNCT
gp-295	243	14	the	the	DET
gp-295	243	15	case	case	NOUN
gp-295	243	16	of	of	ADP
gp-295	243	17	ikea	ikea	PROPN
gp-295	243	18	.	.	PUNCT
gp-295	244	1	journal	journal	PROPN
gp-295	244	2	of	of	ADP
gp-295	244	3	retailing	retailing	NOUN
gp-295	244	4	and	and	CCONJ
gp-295	244	5	consumer	consumer	NOUN
gp-295	244	6	services	service	NOUN
gp-295	244	7	,	,	PUNCT
gp-295	244	8	68	68	NUM
gp-295	244	9	,	,	PUNCT
gp-295	244	10	103030	103030	NUM
gp-295	244	11	.	.	PUNCT
gp-295	245	1	shen	shen	PROPN
gp-295	245	2	,	,	PUNCT
gp-295	245	3	x.	x.	PROPN
gp-295	245	4	l.	l.	PROPN
gp-295	245	5	,	,	PUNCT
gp-295	245	6	li	li	PROPN
gp-295	245	7	,	,	PUNCT
gp-295	245	8	y.	y.	PROPN
gp-295	245	9	j.	j.	PROPN
gp-295	245	10	,	,	PUNCT
gp-295	245	11	sun	sun	PROPN
gp-295	245	12	,	,	PUNCT
gp-295	245	13	y.	y.	PROPN
gp-295	245	14	,	,	PUNCT
gp-295	245	15	&	&	CCONJ
gp-295	245	16	wang	wang	PROPN
gp-295	245	17	,	,	PUNCT
gp-295	245	18	n.	n.	PROPN
gp-295	245	19	(	(	PUNCT
gp-295	245	20	2018	2018	NUM
gp-295	245	21	)	)	PUNCT
gp-295	245	22	.	.	PUNCT
gp-295	246	1	channel	channel	NOUN
gp-295	246	2	integration	integration	NOUN
gp-295	246	3	quality	quality	NOUN
gp-295	246	4	,	,	PUNCT
gp-295	246	5	perceived	perceive	VERB
gp-295	246	6	fluency	fluency	NOUN
gp-295	246	7	and	and	CCONJ
gp-295	246	8	omnichannel	omnichannel	NOUN
gp-295	246	9	service	service	NOUN
gp-295	246	10	usage	usage	NOUN
gp-295	246	11	:	:	PUNCT
gp-295	246	12	the	the	DET
gp-295	246	13	moderating	moderate	VERB
gp-295	246	14	roles	role	NOUN
gp-295	246	15	of	of	ADP
gp-295	246	16	internal	internal	ADJ
gp-295	246	17	and	and	CCONJ
gp-295	246	18	external	external	ADJ
gp-295	246	19	usage	usage	NOUN
gp-295	246	20	experience	experience	NOUN
gp-295	246	21	.	.	PUNCT
gp-295	247	1	decision	decision	NOUN
gp-295	247	2	support	support	NOUN
gp-295	247	3	systems	system	NOUN
gp-295	247	4	,	,	PUNCT
gp-295	247	5	109	109	NUM
gp-295	247	6	,	,	PUNCT
gp-295	247	7	61	61	NUM
gp-295	247	8	-	-	SYM
gp-295	247	9	73	73	NUM
gp-295	247	10	.	.	PUNCT
gp-295	248	1	sugiyono	sugiyono	PROPN
gp-295	248	2	.	.	PUNCT
gp-295	249	1	(	(	PUNCT
gp-295	249	2	2019	2019	NUM
gp-295	249	3	)	)	PUNCT
gp-295	249	4	.	.	PUNCT
gp-295	250	1	metode	metode	PROPN
gp-295	250	2	penelitian	penelitian	PROPN
gp-295	250	3	kuantitatif	kuantitatif	PROPN
gp-295	250	4	,	,	PUNCT
gp-295	250	5	kualitatif	kualitatif	PROPN
gp-295	250	6	,	,	PUNCT
gp-295	250	7	dan	dan	PROPN
gp-295	250	8	r&d	r&d	PROPN
gp-295	250	9	.	.	PUNCT
gp-295	251	1	bandung	bandung	PROPN
gp-295	251	2	:	:	PUNCT
gp-295	252	1	alfabeta	alfabeta	PROPN
gp-295	252	2	.	.	PUNCT
gp-295	253	1	sumrit	sumrit	PROPN
gp-295	253	2	,	,	PUNCT
gp-295	253	3	d.	d.	PROPN
gp-295	253	4	,	,	PUNCT
gp-295	253	5	&	&	CCONJ
gp-295	253	6	sowijit	sowijit	PROPN
gp-295	253	7	,	,	PUNCT
gp-295	253	8	s.	s.	PROPN
gp-295	253	9	(	(	PUNCT
gp-295	253	10	2023	2023	NUM
gp-295	253	11	)	)	PUNCT
gp-295	253	12	.	.	PUNCT
gp-295	254	1	exploring	explore	VERB
gp-295	254	2	the	the	DET
gp-295	254	3	factors	factor	NOUN
gp-295	254	4	influencing	influence	VERB
gp-295	254	5	omnichannel	omnichannel	NOUN
gp-295	254	6	service	service	NOUN
gp-295	254	7	quality	quality	NOUN
gp-295	254	8	and	and	CCONJ
gp-295	254	9	customer	customer	NOUN
gp-295	254	10	satisfaction	satisfaction	NOUN
gp-295	254	11	in	in	ADP
gp-295	254	12	digital	digital	ADJ
gp-295	254	13	age	age	NOUN
gp-295	254	14	retailing	retailing	NOUN
gp-295	254	15	.	.	PUNCT
gp-295	255	1	international	international	ADJ
gp-295	255	2	journal	journal	PROPN
gp-295	255	3	of	of	ADP
gp-295	255	4	retail	retail	PROPN
gp-295	255	5	&	&	CCONJ
gp-295	255	6	distribution	distribution	NOUN
gp-295	255	7	management	management	NOUN
gp-295	255	8	,	,	PUNCT
gp-295	255	9	51(3	51(3	NUM
gp-295	255	10	)	)	PUNCT
gp-295	255	11	,	,	PUNCT
gp-295	255	12	368	368	NUM
gp-295	255	13	-	-	SYM
gp-295	255	14	389	389	NUM
gp-295	255	15	.	.	PUNCT
gp-295	256	1	copyright	copyright	NOUN
gp-295	256	2	holders	holder	NOUN
gp-295	256	3	:	:	PUNCT
gp-295	256	4	afriyan	afriyan	ADJ
gp-295	256	5	athaariq	athaariq	PROPN
gp-295	256	6	*	*	PUNCT
gp-295	256	7	,	,	PUNCT
gp-295	256	8	maria	maria	PROPN
gp-295	256	9	apsari	apsari	PROPN
gp-295	256	10	sugiat	sugiat	VERB
gp-295	256	11	(	(	PUNCT
gp-295	256	12	2024	2024	NUM
gp-295	256	13	)	)	PUNCT
gp-295	256	14	first	first	ADJ
gp-295	256	15	publication	publication	NOUN
gp-295	256	16	right	right	NOUN
gp-295	256	17	:	:	PUNCT
gp-295	256	18	ajemb	ajemb	PROPN
gp-295	256	19	–	–	PUNCT
gp-295	256	20	american	american	ADJ
gp-295	256	21	journal	journal	PROPN
gp-295	256	22	of	of	ADP
gp-295	256	23	economic	economic	ADJ
gp-295	256	24	and	and	CCONJ
gp-295	256	25	management	management	NOUN
gp-295	256	26	business	business	NOUN
gp-295	256	27	https://www.logistiknews.id/2025/01/23/e-commerce-bakal-dongkrak-pasar-logistik-2025/	https://www.logistiknews.id/2025/01/23/e-commerce-bakal-dongkrak-pasar-logistik-2025/	PROPN
gp-295	257	1	https://www.mordorintelligence.com/industry-reports/indonesia-freight-logistics-market	https://www.mordorintelligence.com/industry-reports/indonesia-freight-logistics-market	NOUN