id	sid	tid	token	lemma	pos
gp-379	1	1	american	american	PROPN
gp-379	1	2	journal	journal	PROPN
gp-379	1	3	of	of	ADP
gp-379	1	4	economic	economic	ADJ
gp-379	1	5	and	and	CCONJ
gp-379	1	6	management	management	NOUN
gp-379	1	7	business	business	NOUN
gp-379	1	8	e	e	NOUN
gp-379	1	9	-	-	NOUN
gp-379	1	10	issn	issn	ADJ
gp-379	1	11	:	:	PUNCT
gp-379	1	12	2835	2835	NUM
gp-379	1	13	-	-	SYM
gp-379	1	14	5199	5199	NUM
gp-379	1	15	vol	vol	NOUN
gp-379	1	16	.	.	PROPN
gp-379	1	17	4	4	NUM
gp-379	1	18	no	no	NOUN
gp-379	1	19	.	.	NOUN
gp-379	2	1	12	12	NUM
gp-379	2	2	december	december	NOUN
gp-379	2	3	2025	2025	NUM
gp-379	2	4	2086	2086	NUM
gp-379	3	1	the	the	DET
gp-379	3	2	effect	effect	NOUN
gp-379	3	3	of	of	ADP
gp-379	3	4	service	service	NOUN
gp-379	3	5	quality	quality	NOUN
gp-379	3	6	and	and	CCONJ
gp-379	3	7	price	price	NOUN
gp-379	3	8	on	on	ADP
gp-379	3	9	repeat	repeat	NOUN
gp-379	3	10	purchases	purchase	NOUN
gp-379	3	11	through	through	ADP
gp-379	3	12	purchase	purchase	NOUN
gp-379	3	13	decisions	decision	NOUN
gp-379	3	14	as	as	ADP
gp-379	3	15	intervening	intervene	VERB
gp-379	3	16	variables	variable	NOUN
gp-379	3	17	in	in	ADP
gp-379	3	18	facility	facility	NOUN
gp-379	3	19	management	management	NOUN
gp-379	3	20	company	company	NOUN
gp-379	3	21	pt	pt	PROPN
gp-379	3	22	ocs	ocs	PROPN
gp-379	3	23	global	global	PROPN
gp-379	3	24	services	services	PROPN
gp-379	3	25	rana	rana	PROPN
gp-379	3	26	hadinata	hadinata	PROPN
gp-379	3	27	,	,	PUNCT
gp-379	3	28	erislan	erislan	ADJ
gp-379	3	29	erislan	erislan	ADJ
gp-379	3	30	universitas	universita	NOUN
gp-379	3	31	sahid	sahid	PROPN
gp-379	3	32	jakarta	jakarta	PROPN
gp-379	3	33	,	,	PUNCT
gp-379	3	34	indonesia	indonesia	PROPN
gp-379	3	35	email	email	NOUN
gp-379	3	36	:	:	PUNCT
gp-379	3	37	rana2705hadinata@gmail.com1	rana2705hadinata@gmail.com1	NOUN
gp-379	3	38	,	,	PUNCT
gp-379	3	39	drerislan@gmail.com2	drerislan@gmail.com2	NOUN
gp-379	3	40	abstract	abstract	NOUN
gp-379	3	41	in	in	ADP
gp-379	3	42	the	the	DET
gp-379	3	43	highly	highly	ADV
gp-379	3	44	competitive	competitive	ADJ
gp-379	3	45	facility	facility	NOUN
gp-379	3	46	management	management	NOUN
gp-379	3	47	industry	industry	NOUN
gp-379	3	48	,	,	PUNCT
gp-379	3	49	understanding	understand	VERB
gp-379	3	50	the	the	DET
gp-379	3	51	factors	factor	NOUN
gp-379	3	52	that	that	PRON
gp-379	3	53	drive	drive	VERB
gp-379	3	54	customer	customer	NOUN
gp-379	3	55	loyalty	loyalty	NOUN
gp-379	3	56	is	be	AUX
gp-379	3	57	essential	essential	ADJ
gp-379	3	58	for	for	ADP
gp-379	3	59	sustaining	sustain	VERB
gp-379	3	60	business	business	NOUN
gp-379	3	61	growth	growth	NOUN
gp-379	3	62	.	.	PUNCT
gp-379	4	1	service	service	NOUN
gp-379	4	2	quality	quality	NOUN
gp-379	4	3	and	and	CCONJ
gp-379	4	4	pricing	pricing	NOUN
gp-379	4	5	strategies	strategy	NOUN
gp-379	4	6	are	be	AUX
gp-379	4	7	often	often	ADV
gp-379	4	8	cited	cite	VERB
gp-379	4	9	as	as	ADP
gp-379	4	10	critical	critical	ADJ
gp-379	4	11	determinants	determinant	NOUN
gp-379	4	12	of	of	ADP
gp-379	4	13	customer	customer	NOUN
gp-379	4	14	retention	retention	NOUN
gp-379	4	15	,	,	PUNCT
gp-379	4	16	yet	yet	CCONJ
gp-379	4	17	the	the	DET
gp-379	4	18	mechanism	mechanism	NOUN
gp-379	4	19	through	through	ADP
gp-379	4	20	which	which	PRON
gp-379	4	21	these	these	DET
gp-379	4	22	factors	factor	NOUN
gp-379	4	23	influence	influence	NOUN
gp-379	4	24	repeat	repeat	NOUN
gp-379	4	25	purchases	purchase	NOUN
gp-379	4	26	remains	remain	VERB
gp-379	4	27	underexplored	underexplored	ADJ
gp-379	4	28	,	,	PUNCT
gp-379	4	29	particularly	particularly	ADV
gp-379	4	30	in	in	ADP
gp-379	4	31	b2b	b2b	NOUN
gp-379	4	32	service	service	NOUN
gp-379	4	33	contexts	contexts	NOUN
gp-379	4	34	.	.	PUNCT
gp-379	5	1	this	this	DET
gp-379	5	2	study	study	NOUN
gp-379	5	3	aims	aim	VERB
gp-379	5	4	to	to	PART
gp-379	5	5	examine	examine	VERB
gp-379	5	6	the	the	DET
gp-379	5	7	effect	effect	NOUN
gp-379	5	8	of	of	ADP
gp-379	5	9	service	service	NOUN
gp-379	5	10	quality	quality	NOUN
gp-379	5	11	and	and	CCONJ
gp-379	5	12	price	price	NOUN
gp-379	5	13	on	on	ADP
gp-379	5	14	repeat	repeat	NOUN
gp-379	5	15	purchase	purchase	NOUN
gp-379	5	16	,	,	PUNCT
gp-379	5	17	with	with	ADP
gp-379	5	18	purchase	purchase	NOUN
gp-379	5	19	decision	decision	NOUN
gp-379	5	20	as	as	ADP
gp-379	5	21	an	an	DET
gp-379	5	22	intervening	intervene	VERB
gp-379	5	23	variable	variable	NOUN
gp-379	5	24	,	,	PUNCT
gp-379	5	25	in	in	ADP
gp-379	5	26	a	a	DET
gp-379	5	27	facility	facility	NOUN
gp-379	5	28	management	management	NOUN
gp-379	5	29	service	service	NOUN
gp-379	5	30	company	company	NOUN
gp-379	5	31	.	.	PUNCT
gp-379	6	1	a	a	DET
gp-379	6	2	quantitative	quantitative	ADJ
gp-379	6	3	approach	approach	NOUN
gp-379	6	4	with	with	ADP
gp-379	6	5	structural	structural	ADJ
gp-379	6	6	equation	equation	NOUN
gp-379	6	7	modeling	modeling	NOUN
gp-379	6	8	(	(	PUNCT
gp-379	6	9	sem	sem	NOUN
gp-379	6	10	)	)	PUNCT
gp-379	6	11	was	be	AUX
gp-379	6	12	applied	apply	VERB
gp-379	6	13	,	,	PUNCT
gp-379	6	14	and	and	CCONJ
gp-379	6	15	data	datum	NOUN
gp-379	6	16	were	be	AUX
gp-379	6	17	collected	collect	VERB
gp-379	6	18	through	through	ADP
gp-379	6	19	questionnaires	questionnaire	NOUN
gp-379	6	20	distributed	distribute	VERB
gp-379	6	21	to	to	ADP
gp-379	6	22	customers	customer	NOUN
gp-379	6	23	of	of	ADP
gp-379	6	24	pt	pt	X
gp-379	6	25	ocs	ocs	PROPN
gp-379	6	26	global	global	PROPN
gp-379	6	27	services	services	PROPN
gp-379	6	28	.	.	PUNCT
gp-379	7	1	the	the	DET
gp-379	7	2	findings	finding	NOUN
gp-379	7	3	reveal	reveal	VERB
gp-379	7	4	that	that	SCONJ
gp-379	7	5	service	service	NOUN
gp-379	7	6	quality	quality	NOUN
gp-379	7	7	and	and	CCONJ
gp-379	7	8	price	price	NOUN
gp-379	7	9	have	have	VERB
gp-379	7	10	a	a	DET
gp-379	7	11	significant	significant	ADJ
gp-379	7	12	positive	positive	ADJ
gp-379	7	13	effect	effect	NOUN
gp-379	7	14	on	on	ADP
gp-379	7	15	purchase	purchase	NOUN
gp-379	7	16	decisions	decision	NOUN
gp-379	7	17	,	,	PUNCT
gp-379	7	18	while	while	SCONJ
gp-379	7	19	purchase	purchase	NOUN
gp-379	7	20	decisions	decision	NOUN
gp-379	7	21	significantly	significantly	ADV
gp-379	7	22	influence	influence	VERB
gp-379	7	23	repeat	repeat	NOUN
gp-379	7	24	purchases	purchase	NOUN
gp-379	7	25	.	.	PUNCT
gp-379	8	1	moreover	moreover	ADV
gp-379	8	2	,	,	PUNCT
gp-379	8	3	purchase	purchase	NOUN
gp-379	8	4	decisions	decision	NOUN
gp-379	8	5	mediate	mediate	VERB
gp-379	8	6	the	the	DET
gp-379	8	7	relationship	relationship	NOUN
gp-379	8	8	between	between	ADP
gp-379	8	9	service	service	NOUN
gp-379	8	10	quality	quality	NOUN
gp-379	8	11	and	and	CCONJ
gp-379	8	12	price	price	NOUN
gp-379	8	13	with	with	ADP
gp-379	8	14	repeat	repeat	NOUN
gp-379	8	15	purchase	purchase	NOUN
gp-379	8	16	.	.	PUNCT
gp-379	9	1	these	these	DET
gp-379	9	2	results	result	NOUN
gp-379	9	3	emphasize	emphasize	VERB
gp-379	9	4	that	that	SCONJ
gp-379	9	5	improving	improve	VERB
gp-379	9	6	service	service	NOUN
gp-379	9	7	quality	quality	NOUN
gp-379	9	8	and	and	CCONJ
gp-379	9	9	applying	apply	VERB
gp-379	9	10	competitive	competitive	ADJ
gp-379	9	11	pricing	pricing	NOUN
gp-379	9	12	strategies	strategy	NOUN
gp-379	9	13	are	be	AUX
gp-379	9	14	essential	essential	ADJ
gp-379	9	15	to	to	ADP
gp-379	9	16	fostering	foster	VERB
gp-379	9	17	customer	customer	NOUN
gp-379	9	18	loyalty	loyalty	NOUN
gp-379	9	19	in	in	ADP
gp-379	9	20	the	the	DET
gp-379	9	21	facility	facility	NOUN
gp-379	9	22	management	management	NOUN
gp-379	9	23	service	service	NOUN
gp-379	9	24	industry	industry	NOUN
gp-379	9	25	.	.	PUNCT
gp-379	10	1	keywords	keyword	NOUN
gp-379	10	2	:	:	PUNCT
gp-379	10	3	service	service	NOUN
gp-379	10	4	quality	quality	NOUN
gp-379	10	5	,	,	PUNCT
gp-379	10	6	price	price	NOUN
gp-379	10	7	,	,	PUNCT
gp-379	10	8	purchase	purchase	NOUN
gp-379	10	9	decision	decision	NOUN
gp-379	10	10	,	,	PUNCT
gp-379	10	11	repeat	repeat	NOUN
gp-379	10	12	purchase	purchase	NOUN
gp-379	10	13	introduction	introduction	NOUN
gp-379	10	14	business	business	NOUN
gp-379	10	15	developments	development	NOUN
gp-379	10	16	in	in	ADP
gp-379	10	17	the	the	DET
gp-379	10	18	current	current	ADJ
gp-379	10	19	era	era	NOUN
gp-379	10	20	of	of	ADP
gp-379	10	21	globalization	globalization	NOUN
gp-379	10	22	force	force	NOUN
gp-379	10	23	every	every	DET
gp-379	10	24	company	company	NOUN
gp-379	10	25	to	to	PART
gp-379	10	26	continue	continue	VERB
gp-379	10	27	innovating	innovate	VERB
gp-379	10	28	and	and	CCONJ
gp-379	10	29	increasing	increase	VERB
gp-379	10	30	added	add	VERB
gp-379	10	31	value	value	NOUN
gp-379	10	32	in	in	ADP
gp-379	10	33	the	the	DET
gp-379	10	34	services	service	NOUN
gp-379	10	35	and	and	CCONJ
gp-379	10	36	facilities	facility	NOUN
gp-379	10	37	provided	provide	VERB
gp-379	10	38	(	(	PUNCT
gp-379	10	39	liu	liu	PROPN
gp-379	10	40	&	&	CCONJ
gp-379	10	41	he	he	PRON
gp-379	10	42	,	,	PUNCT
gp-379	10	43	2024	2024	NUM
gp-379	10	44	)	)	PUNCT
gp-379	10	45	.	.	PUNCT
gp-379	11	1	the	the	DET
gp-379	11	2	highly	highly	ADV
gp-379	11	3	dynamic	dynamic	ADJ
gp-379	11	4	business	business	NOUN
gp-379	11	5	environment	environment	NOUN
gp-379	11	6	encourages	encourage	VERB
gp-379	11	7	companies	company	NOUN
gp-379	11	8	not	not	PART
gp-379	11	9	only	only	ADV
gp-379	11	10	to	to	PART
gp-379	11	11	focus	focus	VERB
gp-379	11	12	on	on	ADP
gp-379	11	13	achieving	achieve	VERB
gp-379	11	14	momentary	momentary	ADJ
gp-379	11	15	sales	sale	NOUN
gp-379	11	16	but	but	CCONJ
gp-379	11	17	also	also	ADV
gp-379	11	18	to	to	PART
gp-379	11	19	build	build	VERB
gp-379	11	20	customer	customer	NOUN
gp-379	11	21	loyalty	loyalty	NOUN
gp-379	11	22	through	through	ADP
gp-379	11	23	a	a	DET
gp-379	11	24	strategy	strategy	NOUN
gp-379	11	25	oriented	orient	VERB
gp-379	11	26	towards	towards	ADP
gp-379	11	27	customer	customer	NOUN
gp-379	11	28	satisfaction	satisfaction	NOUN
gp-379	11	29	and	and	CCONJ
gp-379	11	30	experience	experience	NOUN
gp-379	11	31	.	.	PUNCT
gp-379	12	1	in	in	ADP
gp-379	12	2	this	this	DET
gp-379	12	3	context	context	NOUN
gp-379	12	4	,	,	PUNCT
gp-379	12	5	service	service	NOUN
gp-379	12	6	quality	quality	NOUN
gp-379	12	7	and	and	CCONJ
gp-379	12	8	pricing	pricing	NOUN
gp-379	12	9	are	be	AUX
gp-379	12	10	two	two	NUM
gp-379	12	11	key	key	ADJ
gp-379	12	12	factors	factor	NOUN
gp-379	12	13	that	that	PRON
gp-379	12	14	greatly	greatly	ADV
gp-379	12	15	determine	determine	VERB
gp-379	12	16	purchasing	purchasing	NOUN
gp-379	12	17	decisions	decision	NOUN
gp-379	12	18	and	and	CCONJ
gp-379	12	19	customers	customer	NOUN
gp-379	12	20	'	'	PART
gp-379	12	21	tendency	tendency	NOUN
gp-379	12	22	to	to	PART
gp-379	12	23	make	make	VERB
gp-379	12	24	repeat	repeat	NOUN
gp-379	12	25	purchases	purchase	NOUN
gp-379	12	26	(	(	PUNCT
gp-379	12	27	a.	a.	NOUN
gp-379	12	28	hidayat	hidayat	PROPN
gp-379	12	29	,	,	PUNCT
gp-379	12	30	2021	2021	NUM
gp-379	12	31	)	)	PUNCT
gp-379	12	32	.	.	PUNCT
gp-379	13	1	today	today	NOUN
gp-379	13	2	,	,	PUNCT
gp-379	13	3	the	the	DET
gp-379	13	4	facilities	facility	NOUN
gp-379	13	5	management	management	NOUN
gp-379	13	6	sector	sector	NOUN
gp-379	13	7	faces	face	VERB
gp-379	13	8	high	high	ADJ
gp-379	13	9	challenges	challenge	NOUN
gp-379	13	10	to	to	PART
gp-379	13	11	grow	grow	VERB
gp-379	13	12	quickly	quickly	ADV
gp-379	13	13	and	and	CCONJ
gp-379	13	14	maintain	maintain	VERB
gp-379	13	15	customer	customer	NOUN
gp-379	13	16	loyalty	loyalty	NOUN
gp-379	13	17	(	(	PUNCT
gp-379	13	18	kurniawan	kurniawan	PROPN
gp-379	13	19	&	&	CCONJ
gp-379	13	20	tan	tan	PROPN
gp-379	13	21	,	,	PUNCT
gp-379	13	22	2021	2021	NUM
gp-379	13	23	;	;	PUNCT
gp-379	13	24	lee	lee	PROPN
gp-379	13	25	&	&	CCONJ
gp-379	13	26	kim	kim	PROPN
gp-379	13	27	,	,	PUNCT
gp-379	13	28	2020	2020	NUM
gp-379	13	29	)	)	PUNCT
gp-379	13	30	.	.	PUNCT
gp-379	14	1	competition	competition	NOUN
gp-379	14	2	occurs	occur	VERB
gp-379	14	3	not	not	PART
gp-379	14	4	only	only	ADV
gp-379	14	5	in	in	ADP
gp-379	14	6	manufacturing	manufacturing	NOUN
gp-379	14	7	companies	company	NOUN
gp-379	14	8	but	but	CCONJ
gp-379	14	9	also	also	ADV
gp-379	14	10	in	in	ADP
gp-379	14	11	service	service	NOUN
gp-379	14	12	companies	company	NOUN
gp-379	14	13	,	,	PUNCT
gp-379	14	14	including	include	VERB
gp-379	14	15	the	the	DET
gp-379	14	16	facility	facility	NOUN
gp-379	14	17	management	management	NOUN
gp-379	14	18	(	(	PUNCT
gp-379	14	19	fm	fm	NOUN
gp-379	14	20	)	)	PUNCT
gp-379	14	21	industry	industry	NOUN
gp-379	14	22	(	(	PUNCT
gp-379	14	23	zhao	zhao	PROPN
gp-379	14	24	&	&	CCONJ
gp-379	14	25	li	li	PROPN
gp-379	14	26	,	,	PUNCT
gp-379	14	27	2021	2021	NUM
gp-379	14	28	;	;	PUNCT
gp-379	14	29	sharma	sharma	PROPN
gp-379	14	30	&	&	CCONJ
gp-379	14	31	gupta	gupta	PROPN
gp-379	14	32	,	,	PUNCT
gp-379	14	33	2020	2020	NUM
gp-379	14	34	)	)	PUNCT
gp-379	14	35	.	.	PUNCT
gp-379	15	1	facility	facility	NOUN
gp-379	15	2	management	management	NOUN
gp-379	15	3	is	be	AUX
gp-379	15	4	a	a	DET
gp-379	15	5	strategic	strategic	ADJ
gp-379	15	6	service	service	NOUN
gp-379	15	7	that	that	PRON
gp-379	15	8	includes	include	VERB
gp-379	15	9	building	building	NOUN
gp-379	15	10	management	management	NOUN
gp-379	15	11	,	,	PUNCT
gp-379	15	12	cleanliness	cleanliness	NOUN
gp-379	15	13	,	,	PUNCT
gp-379	15	14	security	security	NOUN
gp-379	15	15	,	,	PUNCT
gp-379	15	16	maintenance	maintenance	NOUN
gp-379	15	17	,	,	PUNCT
gp-379	15	18	and	and	CCONJ
gp-379	15	19	other	other	ADJ
gp-379	15	20	supporting	support	VERB
gp-379	15	21	services	service	NOUN
gp-379	15	22	that	that	PRON
gp-379	15	23	directly	directly	ADV
gp-379	15	24	affect	affect	VERB
gp-379	15	25	the	the	DET
gp-379	15	26	comfort	comfort	NOUN
gp-379	15	27	and	and	CCONJ
gp-379	15	28	usability	usability	NOUN
gp-379	15	29	of	of	ADP
gp-379	15	30	building	build	VERB
gp-379	15	31	users	user	NOUN
gp-379	15	32	(	(	PUNCT
gp-379	15	33	wang	wang	PROPN
gp-379	15	34	&	&	CCONJ
gp-379	15	35	zhang	zhang	PROPN
gp-379	15	36	,	,	PUNCT
gp-379	15	37	2022	2022	NUM
gp-379	15	38	;	;	PUNCT
gp-379	15	39	suryani	suryani	PROPN
gp-379	15	40	&	&	CCONJ
gp-379	15	41	setiawan	setiawan	PROPN
gp-379	15	42	,	,	PUNCT
gp-379	15	43	2020	2020	NUM
gp-379	15	44	)	)	PUNCT
gp-379	15	45	.	.	PUNCT
gp-379	16	1	pt	pt	PROPN
gp-379	16	2	ocs	ocs	PROPN
gp-379	16	3	global	global	PROPN
gp-379	16	4	services	services	PROPN
gp-379	16	5	,	,	PUNCT
gp-379	16	6	as	as	ADP
gp-379	16	7	one	one	NUM
gp-379	16	8	of	of	ADP
gp-379	16	9	the	the	DET
gp-379	16	10	multinational	multinational	ADJ
gp-379	16	11	companies	company	NOUN
gp-379	16	12	engaged	engage	VERB
gp-379	16	13	in	in	ADP
gp-379	16	14	facility	facility	NOUN
gp-379	16	15	management	management	NOUN
gp-379	16	16	,	,	PUNCT
gp-379	16	17	strives	strive	VERB
gp-379	16	18	to	to	PART
gp-379	16	19	maintain	maintain	VERB
gp-379	16	20	customer	customer	NOUN
gp-379	16	21	loyalty	loyalty	NOUN
gp-379	16	22	.	.	PUNCT
gp-379	17	1	the	the	DET
gp-379	17	2	company	company	NOUN
gp-379	17	3	competes	compete	VERB
gp-379	17	4	with	with	ADP
gp-379	17	5	local	local	ADJ
gp-379	17	6	and	and	CCONJ
gp-379	17	7	global	global	ADJ
gp-379	17	8	service	service	NOUN
gp-379	17	9	providers	provider	NOUN
gp-379	17	10	offering	offer	VERB
gp-379	17	11	similar	similar	ADJ
gp-379	17	12	services	service	NOUN
gp-379	17	13	with	with	ADP
gp-379	17	14	a	a	DET
gp-379	17	15	variety	variety	NOUN
gp-379	17	16	of	of	ADP
gp-379	17	17	prices	price	NOUN
gp-379	17	18	and	and	CCONJ
gp-379	17	19	quality	quality	NOUN
gp-379	17	20	.	.	PUNCT
gp-379	18	1	in	in	ADP
gp-379	18	2	this	this	DET
gp-379	18	3	context	context	NOUN
gp-379	18	4	,	,	PUNCT
gp-379	18	5	the	the	DET
gp-379	18	6	effect	effect	NOUN
gp-379	18	7	of	of	ADP
gp-379	18	8	service	service	NOUN
gp-379	18	9	quality	quality	NOUN
gp-379	18	10	and	and	CCONJ
gp-379	18	11	price	price	NOUN
gp-379	18	12	on	on	ADP
gp-379	18	13	repeat	repeat	NOUN
gp-379	18	14	purchases	purchase	NOUN
gp-379	18	15	through	through	ADP
gp-379	18	16	purchase	purchase	NOUN
gp-379	18	17	decisions	decision	NOUN
gp-379	18	18	as	as	ADP
gp-379	18	19	intervening	intervene	VERB
gp-379	18	20	variables	variable	NOUN
gp-379	18	21	in	in	ADP
gp-379	18	22	facility	facility	NOUN
gp-379	18	23	management	management	NOUN
gp-379	18	24	company	company	NOUN
gp-379	18	25	pt	pt	PROPN
gp-379	18	26	ocs	ocs	PROPN
gp-379	18	27	global	global	PROPN
gp-379	18	28	services	service	NOUN
gp-379	18	29	2087	2087	NUM
gp-379	18	30	service	service	NOUN
gp-379	18	31	quality	quality	NOUN
gp-379	18	32	and	and	CCONJ
gp-379	18	33	price	price	NOUN
gp-379	18	34	are	be	AUX
gp-379	18	35	the	the	DET
gp-379	18	36	main	main	ADJ
gp-379	18	37	factors	factor	NOUN
gp-379	18	38	that	that	PRON
gp-379	18	39	greatly	greatly	ADV
gp-379	18	40	influence	influence	VERB
gp-379	18	41	perception	perception	NOUN
gp-379	18	42	,	,	PUNCT
gp-379	18	43	purchase	purchase	NOUN
gp-379	18	44	decisions	decision	NOUN
gp-379	18	45	,	,	PUNCT
gp-379	18	46	and	and	CCONJ
gp-379	18	47	ultimately	ultimately	ADV
gp-379	18	48	repurchase	repurchase	VERB
gp-379	18	49	by	by	ADP
gp-379	18	50	customers	customer	NOUN
gp-379	18	51	.	.	PUNCT
gp-379	19	1	according	accord	VERB
gp-379	19	2	to	to	ADP
gp-379	19	3	kotler	kotler	PROPN
gp-379	19	4	&	&	CCONJ
gp-379	19	5	keller	keller	PROPN
gp-379	19	6	(	(	PUNCT
gp-379	19	7	2016	2016	NUM
gp-379	19	8	)	)	PUNCT
gp-379	19	9	,	,	PUNCT
gp-379	19	10	service	service	NOUN
gp-379	19	11	quality	quality	NOUN
gp-379	19	12	is	be	AUX
gp-379	19	13	the	the	DET
gp-379	19	14	ability	ability	NOUN
gp-379	19	15	of	of	ADP
gp-379	19	16	a	a	DET
gp-379	19	17	company	company	NOUN
gp-379	19	18	to	to	PART
gp-379	19	19	provide	provide	VERB
gp-379	19	20	services	service	NOUN
gp-379	19	21	that	that	PRON
gp-379	19	22	meet	meet	VERB
gp-379	19	23	or	or	CCONJ
gp-379	19	24	even	even	ADV
gp-379	19	25	exceed	exceed	VERB
gp-379	19	26	customer	customer	NOUN
gp-379	19	27	expectations	expectation	NOUN
gp-379	19	28	.	.	PUNCT
gp-379	20	1	in	in	ADP
gp-379	20	2	the	the	DET
gp-379	20	3	facility	facility	NOUN
gp-379	20	4	management	management	NOUN
gp-379	20	5	sector	sector	NOUN
gp-379	20	6	,	,	PUNCT
gp-379	20	7	service	service	NOUN
gp-379	20	8	quality	quality	NOUN
gp-379	20	9	includes	include	VERB
gp-379	20	10	responsiveness	responsiveness	NOUN
gp-379	20	11	,	,	PUNCT
gp-379	20	12	reliability	reliability	NOUN
gp-379	20	13	,	,	PUNCT
gp-379	20	14	service	service	NOUN
gp-379	20	15	assurance	assurance	NOUN
gp-379	20	16	,	,	PUNCT
gp-379	20	17	attention	attention	NOUN
gp-379	20	18	to	to	ADP
gp-379	20	19	customer	customer	NOUN
gp-379	20	20	needs	need	NOUN
gp-379	20	21	,	,	PUNCT
gp-379	20	22	as	as	ADV
gp-379	20	23	well	well	ADV
gp-379	20	24	as	as	ADP
gp-379	20	25	service	service	NOUN
gp-379	20	26	aspects	aspect	NOUN
gp-379	20	27	such	such	ADJ
gp-379	20	28	as	as	ADP
gp-379	20	29	cleanliness	cleanliness	NOUN
gp-379	20	30	,	,	PUNCT
gp-379	20	31	safety	safety	NOUN
gp-379	20	32	,	,	PUNCT
gp-379	20	33	and	and	CCONJ
gp-379	20	34	facility	facility	NOUN
gp-379	20	35	comfort	comfort	NOUN
gp-379	20	36	.	.	PUNCT
gp-379	21	1	high	high	ADJ
gp-379	21	2	-	-	PUNCT
gp-379	21	3	quality	quality	NOUN
gp-379	21	4	service	service	NOUN
gp-379	21	5	fosters	foster	VERB
gp-379	21	6	trust	trust	NOUN
gp-379	21	7	,	,	PUNCT
gp-379	21	8	satisfaction	satisfaction	NOUN
gp-379	21	9	,	,	PUNCT
gp-379	21	10	and	and	CCONJ
gp-379	21	11	encourages	encourage	VERB
gp-379	21	12	customers	customer	NOUN
gp-379	21	13	to	to	PART
gp-379	21	14	make	make	VERB
gp-379	21	15	repeat	repeat	NOUN
gp-379	21	16	purchases	purchase	NOUN
gp-379	21	17	.	.	PUNCT
gp-379	22	1	service	service	NOUN
gp-379	22	2	quality	quality	NOUN
gp-379	22	3	is	be	AUX
gp-379	22	4	one	one	NUM
gp-379	22	5	aspect	aspect	NOUN
gp-379	22	6	that	that	SCONJ
gp-379	22	7	business	business	NOUN
gp-379	22	8	actors	actor	NOUN
gp-379	22	9	can	can	AUX
gp-379	22	10	not	not	PART
gp-379	22	11	ignore	ignore	VERB
gp-379	22	12	.	.	PUNCT
gp-379	23	1	quality	quality	NOUN
gp-379	23	2	service	service	NOUN
gp-379	23	3	creates	create	VERB
gp-379	23	4	a	a	DET
gp-379	23	5	positive	positive	ADJ
gp-379	23	6	experience	experience	NOUN
gp-379	23	7	for	for	ADP
gp-379	23	8	customers	customer	NOUN
gp-379	23	9	,	,	PUNCT
gp-379	23	10	which	which	PRON
gp-379	23	11	can	can	AUX
gp-379	23	12	increase	increase	VERB
gp-379	23	13	satisfaction	satisfaction	NOUN
gp-379	23	14	and	and	CCONJ
gp-379	23	15	loyalty	loyalty	NOUN
gp-379	23	16	levels	level	NOUN
gp-379	23	17	.	.	PUNCT
gp-379	24	1	according	accord	VERB
gp-379	24	2	to	to	ADP
gp-379	24	3	research	research	NOUN
gp-379	24	4	by	by	ADP
gp-379	24	5	anas	anas	PROPN
gp-379	24	6	et	et	PROPN
gp-379	24	7	al	al	PROPN
gp-379	24	8	.	.	PROPN
gp-379	25	1	(	(	PUNCT
gp-379	25	2	2024	2024	NUM
gp-379	25	3	)	)	PUNCT
gp-379	25	4	,	,	PUNCT
gp-379	25	5	there	there	PRON
gp-379	25	6	is	be	VERB
gp-379	25	7	a	a	DET
gp-379	25	8	significant	significant	ADJ
gp-379	25	9	relationship	relationship	NOUN
gp-379	25	10	between	between	ADP
gp-379	25	11	service	service	NOUN
gp-379	25	12	quality	quality	NOUN
gp-379	25	13	and	and	CCONJ
gp-379	25	14	customer	customer	NOUN
gp-379	25	15	purchase	purchase	NOUN
gp-379	25	16	decisions	decision	NOUN
gp-379	25	17	.	.	PUNCT
gp-379	26	1	these	these	DET
gp-379	26	2	findings	finding	NOUN
gp-379	26	3	align	align	VERB
gp-379	26	4	with	with	ADP
gp-379	26	5	several	several	ADJ
gp-379	26	6	previous	previous	ADJ
gp-379	26	7	studies	study	NOUN
gp-379	26	8	affirming	affirm	VERB
gp-379	26	9	the	the	DET
gp-379	26	10	importance	importance	NOUN
gp-379	26	11	of	of	ADP
gp-379	26	12	service	service	NOUN
gp-379	26	13	quality	quality	NOUN
gp-379	26	14	as	as	ADP
gp-379	26	15	a	a	DET
gp-379	26	16	determining	determine	VERB
gp-379	26	17	factor	factor	NOUN
gp-379	26	18	in	in	ADP
gp-379	26	19	customers	customer	NOUN
gp-379	26	20	’	'	PUNCT
gp-379	26	21	purchase	purchase	NOUN
gp-379	26	22	and	and	CCONJ
gp-379	26	23	repurchase	repurchase	NOUN
gp-379	26	24	decisions	decision	NOUN
gp-379	26	25	(	(	PUNCT
gp-379	26	26	umar	umar	PROPN
gp-379	26	27	&	&	CCONJ
gp-379	26	28	norawati	norawati	PROPN
gp-379	26	29	,	,	PUNCT
gp-379	26	30	2022	2022	NUM
gp-379	26	31	)	)	PUNCT
gp-379	26	32	.	.	PUNCT
gp-379	27	1	in	in	ADP
gp-379	27	2	addition	addition	NOUN
gp-379	27	3	to	to	ADP
gp-379	27	4	service	service	NOUN
gp-379	27	5	quality	quality	NOUN
gp-379	27	6	,	,	PUNCT
gp-379	27	7	the	the	DET
gp-379	27	8	price	price	NOUN
gp-379	27	9	factor	factor	NOUN
gp-379	27	10	is	be	AUX
gp-379	27	11	also	also	ADV
gp-379	27	12	a	a	DET
gp-379	27	13	main	main	ADJ
gp-379	27	14	consideration	consideration	NOUN
gp-379	27	15	in	in	ADP
gp-379	27	16	determining	determine	VERB
gp-379	27	17	customer	customer	NOUN
gp-379	27	18	behavior	behavior	NOUN
gp-379	27	19	.	.	PUNCT
gp-379	28	1	competitive	competitive	ADJ
gp-379	28	2	prices	price	NOUN
gp-379	28	3	can	can	AUX
gp-379	28	4	strengthen	strengthen	VERB
gp-379	28	5	the	the	DET
gp-379	28	6	attractiveness	attractiveness	NOUN
gp-379	28	7	of	of	ADP
gp-379	28	8	a	a	DET
gp-379	28	9	service	service	NOUN
gp-379	28	10	in	in	ADP
gp-379	28	11	the	the	DET
gp-379	28	12	market	market	NOUN
gp-379	28	13	.	.	PUNCT
gp-379	29	1	research	research	NOUN
gp-379	29	2	by	by	ADP
gp-379	29	3	marlius	marlius	PROPN
gp-379	29	4	&	&	CCONJ
gp-379	29	5	mutiara	mutiara	PROPN
gp-379	29	6	(	(	PUNCT
gp-379	29	7	2022	2022	NUM
gp-379	29	8	)	)	PUNCT
gp-379	29	9	shows	show	VERB
gp-379	29	10	that	that	SCONJ
gp-379	29	11	prices	price	NOUN
gp-379	29	12	not	not	PART
gp-379	29	13	only	only	ADV
gp-379	29	14	directly	directly	ADV
gp-379	29	15	influence	influence	NOUN
gp-379	29	16	purchasing	purchasing	NOUN
gp-379	29	17	decisions	decision	NOUN
gp-379	29	18	but	but	CCONJ
gp-379	29	19	also	also	ADV
gp-379	29	20	shape	shape	VERB
gp-379	29	21	customers	customer	NOUN
gp-379	29	22	'	'	PART
gp-379	29	23	perceptions	perception	NOUN
gp-379	29	24	of	of	ADP
gp-379	29	25	value	value	NOUN
gp-379	29	26	for	for	ADP
gp-379	29	27	money	money	NOUN
gp-379	29	28	.	.	PUNCT
gp-379	30	1	in	in	ADP
gp-379	30	2	many	many	ADJ
gp-379	30	3	cases	case	NOUN
gp-379	30	4	,	,	PUNCT
gp-379	30	5	the	the	DET
gp-379	30	6	right	right	ADJ
gp-379	30	7	price	price	NOUN
gp-379	30	8	creates	create	VERB
gp-379	30	9	a	a	DET
gp-379	30	10	positive	positive	ADJ
gp-379	30	11	impression	impression	NOUN
gp-379	30	12	,	,	PUNCT
gp-379	30	13	so	so	SCONJ
gp-379	30	14	customers	customer	NOUN
gp-379	30	15	do	do	AUX
gp-379	30	16	not	not	PART
gp-379	30	17	hesitate	hesitate	VERB
gp-379	30	18	to	to	PART
gp-379	30	19	make	make	VERB
gp-379	30	20	a	a	DET
gp-379	30	21	repeat	repeat	NOUN
gp-379	30	22	purchase	purchase	NOUN
gp-379	30	23	(	(	PUNCT
gp-379	30	24	atiningsih	atiningsih	PROPN
gp-379	30	25	&	&	CCONJ
gp-379	30	26	izzaty	izzaty	NOUN
gp-379	30	27	,	,	PUNCT
gp-379	30	28	2021	2021	NUM
gp-379	30	29	)	)	PUNCT
gp-379	30	30	.	.	PUNCT
gp-379	31	1	thus	thus	ADV
gp-379	31	2	,	,	PUNCT
gp-379	31	3	the	the	DET
gp-379	31	4	balance	balance	NOUN
gp-379	31	5	between	between	ADP
gp-379	31	6	the	the	DET
gp-379	31	7	price	price	NOUN
gp-379	31	8	offered	offer	VERB
gp-379	31	9	and	and	CCONJ
gp-379	31	10	the	the	DET
gp-379	31	11	quality	quality	NOUN
gp-379	31	12	of	of	ADP
gp-379	31	13	service	service	NOUN
gp-379	31	14	received	receive	VERB
gp-379	31	15	influences	influence	NOUN
gp-379	31	16	the	the	DET
gp-379	31	17	customer	customer	NOUN
gp-379	31	18	's	's	PART
gp-379	31	19	purchase	purchase	NOUN
gp-379	31	20	decision	decision	NOUN
gp-379	31	21	.	.	PUNCT
gp-379	32	1	in	in	ADP
gp-379	32	2	line	line	NOUN
gp-379	32	3	with	with	ADP
gp-379	32	4	this	this	PRON
gp-379	32	5	,	,	PUNCT
gp-379	32	6	septyadi	septyadi	NOUN
gp-379	32	7	et	et	PROPN
gp-379	32	8	al	al	PROPN
gp-379	32	9	.	.	PROPN
gp-379	32	10	(	(	PUNCT
gp-379	32	11	2022	2022	NUM
gp-379	32	12	)	)	PUNCT
gp-379	32	13	also	also	ADV
gp-379	32	14	stated	state	VERB
gp-379	32	15	that	that	SCONJ
gp-379	32	16	price	price	NOUN
gp-379	32	17	promotions	promotion	NOUN
gp-379	32	18	can	can	AUX
gp-379	32	19	encourage	encourage	VERB
gp-379	32	20	customers	customer	NOUN
gp-379	32	21	to	to	PART
gp-379	32	22	make	make	VERB
gp-379	32	23	purchase	purchase	NOUN
gp-379	32	24	decisions	decision	NOUN
gp-379	32	25	faster	fast	ADV
gp-379	32	26	,	,	PUNCT
gp-379	32	27	especially	especially	ADV
gp-379	32	28	in	in	ADP
gp-379	32	29	today	today	NOUN
gp-379	32	30	's	's	PART
gp-379	32	31	digital	digital	ADJ
gp-379	32	32	era	era	NOUN
gp-379	32	33	where	where	SCONJ
gp-379	32	34	price	price	NOUN
gp-379	32	35	information	information	NOUN
gp-379	32	36	is	be	AUX
gp-379	32	37	easily	easily	ADV
gp-379	32	38	accessible	accessible	ADJ
gp-379	32	39	and	and	CCONJ
gp-379	32	40	comparable	comparable	ADJ
gp-379	32	41	across	across	ADP
gp-379	32	42	services	service	NOUN
gp-379	32	43	and	and	CCONJ
gp-379	32	44	brands	brand	NOUN
gp-379	32	45	.	.	PUNCT
gp-379	33	1	this	this	PRON
gp-379	33	2	further	far	ADV
gp-379	33	3	confirms	confirm	VERB
gp-379	33	4	that	that	SCONJ
gp-379	33	5	price	price	NOUN
gp-379	33	6	and	and	CCONJ
gp-379	33	7	service	service	NOUN
gp-379	33	8	management	management	NOUN
gp-379	33	9	must	must	AUX
gp-379	33	10	be	be	AUX
gp-379	33	11	carried	carry	VERB
gp-379	33	12	out	out	ADP
gp-379	33	13	synergistically	synergistically	ADV
gp-379	33	14	to	to	PART
gp-379	33	15	win	win	VERB
gp-379	33	16	market	market	NOUN
gp-379	33	17	competition	competition	NOUN
gp-379	33	18	(	(	PUNCT
gp-379	33	19	sinaga	sinaga	NOUN
gp-379	33	20	,	,	PUNCT
gp-379	33	21	2023	2023	NUM
gp-379	33	22	)	)	PUNCT
gp-379	33	23	.	.	PUNCT
gp-379	34	1	furthermore	furthermore	ADV
gp-379	34	2	,	,	PUNCT
gp-379	34	3	the	the	DET
gp-379	34	4	purchase	purchase	NOUN
gp-379	34	5	decision	decision	NOUN
gp-379	34	6	made	make	VERB
gp-379	34	7	by	by	ADP
gp-379	34	8	customers	customer	NOUN
gp-379	34	9	is	be	AUX
gp-379	34	10	not	not	PART
gp-379	34	11	just	just	ADV
gp-379	34	12	a	a	DET
gp-379	34	13	momentary	momentary	ADJ
gp-379	34	14	response	response	NOUN
gp-379	34	15	to	to	ADP
gp-379	34	16	a	a	DET
gp-379	34	17	marketing	marketing	NOUN
gp-379	34	18	stimulus	stimulus	NOUN
gp-379	34	19	but	but	CCONJ
gp-379	34	20	is	be	AUX
gp-379	34	21	also	also	ADV
gp-379	34	22	influenced	influence	VERB
gp-379	34	23	by	by	ADP
gp-379	34	24	previous	previous	ADJ
gp-379	34	25	experience	experience	NOUN
gp-379	34	26	and	and	CCONJ
gp-379	34	27	long	long	ADJ
gp-379	34	28	-	-	PUNCT
gp-379	34	29	term	term	NOUN
gp-379	34	30	company	company	NOUN
gp-379	34	31	perception	perception	NOUN
gp-379	34	32	(	(	PUNCT
gp-379	34	33	zhang	zhang	PROPN
gp-379	34	34	&	&	CCONJ
gp-379	34	35	li	li	PROPN
gp-379	34	36	,	,	PUNCT
gp-379	34	37	2021	2021	NUM
gp-379	34	38	;	;	PUNCT
gp-379	34	39	lee	lee	PROPN
gp-379	34	40	&	&	CCONJ
gp-379	34	41	kim	kim	PROPN
gp-379	34	42	,	,	PUNCT
gp-379	34	43	2020	2020	NUM
gp-379	34	44	)	)	PUNCT
gp-379	34	45	.	.	PUNCT
gp-379	35	1	however	however	ADV
gp-379	35	2	,	,	PUNCT
gp-379	35	3	before	before	SCONJ
gp-379	35	4	customers	customer	NOUN
gp-379	35	5	make	make	VERB
gp-379	35	6	a	a	DET
gp-379	35	7	repurchase	repurchase	NOUN
gp-379	35	8	,	,	PUNCT
gp-379	35	9	there	there	PRON
gp-379	35	10	is	be	VERB
gp-379	35	11	a	a	DET
gp-379	35	12	purchase	purchase	NOUN
gp-379	35	13	decision	decision	NOUN
gp-379	35	14	process	process	NOUN
gp-379	35	15	that	that	PRON
gp-379	35	16	acts	act	VERB
gp-379	35	17	as	as	ADP
gp-379	35	18	an	an	DET
gp-379	35	19	intervening	intervene	VERB
gp-379	35	20	variable	variable	NOUN
gp-379	35	21	(	(	PUNCT
gp-379	35	22	hassan	hassan	PROPN
gp-379	35	23	&	&	CCONJ
gp-379	35	24	ahmed	ahmed	PROPN
gp-379	35	25	,	,	PUNCT
gp-379	35	26	2022	2022	NUM
gp-379	35	27	;	;	PUNCT
gp-379	35	28	tan	tan	PROPN
gp-379	35	29	&	&	CCONJ
gp-379	35	30	huang	huang	PROPN
gp-379	35	31	,	,	PUNCT
gp-379	35	32	2021	2021	NUM
gp-379	35	33	)	)	PUNCT
gp-379	35	34	.	.	PUNCT
gp-379	36	1	this	this	DET
gp-379	36	2	process	process	NOUN
gp-379	36	3	includes	include	VERB
gp-379	36	4	stages	stage	NOUN
gp-379	36	5	of	of	ADP
gp-379	36	6	need	need	NOUN
gp-379	36	7	recognition	recognition	NOUN
gp-379	36	8	,	,	PUNCT
gp-379	36	9	information	information	NOUN
gp-379	36	10	search	search	NOUN
gp-379	36	11	,	,	PUNCT
gp-379	36	12	alternative	alternative	ADJ
gp-379	36	13	evaluation	evaluation	NOUN
gp-379	36	14	,	,	PUNCT
gp-379	36	15	decision	decision	NOUN
gp-379	36	16	-	-	PUNCT
gp-379	36	17	making	making	NOUN
gp-379	36	18	,	,	PUNCT
gp-379	36	19	and	and	CCONJ
gp-379	36	20	post	post	ADJ
gp-379	36	21	-	-	ADJ
gp-379	36	22	purchase	purchase	ADJ
gp-379	36	23	evaluation	evaluation	NOUN
gp-379	36	24	(	(	PUNCT
gp-379	36	25	kotler	kotler	PROPN
gp-379	36	26	&	&	CCONJ
gp-379	36	27	armstrong	armstrong	PROPN
gp-379	36	28	,	,	PUNCT
gp-379	36	29	2018	2018	NUM
gp-379	36	30	;	;	PUNCT
gp-379	36	31	wang	wang	PROPN
gp-379	36	32	et	et	PROPN
gp-379	36	33	al	al	PROPN
gp-379	36	34	.	.	PROPN
gp-379	36	35	,	,	PUNCT
gp-379	36	36	2020	2020	NUM
gp-379	36	37	)	)	PUNCT
gp-379	36	38	.	.	PUNCT
gp-379	37	1	in	in	ADP
gp-379	37	2	other	other	ADJ
gp-379	37	3	words	word	NOUN
gp-379	37	4	,	,	PUNCT
gp-379	37	5	while	while	SCONJ
gp-379	37	6	service	service	NOUN
gp-379	37	7	quality	quality	NOUN
gp-379	37	8	and	and	CCONJ
gp-379	37	9	price	price	NOUN
gp-379	37	10	directly	directly	ADV
gp-379	37	11	affect	affect	VERB
gp-379	37	12	repurchases	repurchase	NOUN
gp-379	37	13	,	,	PUNCT
gp-379	37	14	the	the	DET
gp-379	37	15	purchasing	purchase	VERB
gp-379	37	16	decision	decision	NOUN
gp-379	37	17	factor	factor	NOUN
gp-379	37	18	also	also	ADV
gp-379	37	19	strengthens	strengthen	VERB
gp-379	37	20	this	this	DET
gp-379	37	21	relationship	relationship	NOUN
gp-379	37	22	(	(	PUNCT
gp-379	37	23	kurniawan	kurniawan	PROPN
gp-379	37	24	&	&	CCONJ
gp-379	37	25	tan	tan	PROPN
gp-379	37	26	,	,	PUNCT
gp-379	37	27	2021	2021	NUM
gp-379	37	28	;	;	PUNCT
gp-379	37	29	gupta	gupta	PROPN
gp-379	37	30	&	&	CCONJ
gp-379	37	31	sharma	sharma	PROPN
gp-379	37	32	,	,	PUNCT
gp-379	37	33	2022	2022	NUM
gp-379	37	34	)	)	PUNCT
gp-379	37	35	.	.	PUNCT
gp-379	38	1	a	a	DET
gp-379	38	2	positive	positive	ADJ
gp-379	38	3	purchase	purchase	NOUN
gp-379	38	4	decision	decision	NOUN
gp-379	38	5	increases	increase	VERB
gp-379	38	6	the	the	DET
gp-379	38	7	likelihood	likelihood	NOUN
gp-379	38	8	of	of	ADP
gp-379	38	9	customers	customer	NOUN
gp-379	38	10	re	re	VERB
gp-379	38	11	-	-	VERB
gp-379	38	12	contracting	contract	VERB
gp-379	38	13	with	with	ADP
gp-379	38	14	the	the	DET
gp-379	38	15	same	same	ADJ
gp-379	38	16	service	service	NOUN
gp-379	38	17	provider	provider	NOUN
gp-379	38	18	(	(	PUNCT
gp-379	38	19	melza	melza	NOUN
gp-379	38	20	&	&	CCONJ
gp-379	38	21	widarta	widarta	PROPN
gp-379	38	22	,	,	PUNCT
gp-379	38	23	2024	2024	NUM
gp-379	38	24	;	;	PUNCT
gp-379	38	25	chong	chong	PROPN
gp-379	38	26	et	et	PROPN
gp-379	38	27	al	al	PROPN
gp-379	38	28	.	.	PROPN
gp-379	38	29	,	,	PUNCT
gp-379	38	30	2021	2021	NUM
gp-379	38	31	)	)	PUNCT
gp-379	38	32	.	.	PUNCT
gp-379	39	1	in	in	ADP
gp-379	39	2	this	this	DET
gp-379	39	3	context	context	NOUN
gp-379	39	4	,	,	PUNCT
gp-379	39	5	purchasing	purchase	VERB
gp-379	39	6	decisions	decision	NOUN
gp-379	39	7	act	act	VERB
gp-379	39	8	as	as	ADP
gp-379	39	9	intervening	intervene	VERB
gp-379	39	10	variables	variable	NOUN
gp-379	39	11	bridging	bridge	VERB
gp-379	39	12	the	the	DET
gp-379	39	13	influence	influence	NOUN
gp-379	39	14	of	of	ADP
gp-379	39	15	service	service	NOUN
gp-379	39	16	quality	quality	NOUN
gp-379	39	17	and	and	CCONJ
gp-379	39	18	price	price	NOUN
gp-379	39	19	on	on	ADP
gp-379	39	20	repeat	repeat	NOUN
gp-379	39	21	purchases	purchase	NOUN
gp-379	39	22	(	(	PUNCT
gp-379	39	23	sulaiman	sulaiman	PROPN
gp-379	39	24	et	et	PROPN
gp-379	39	25	al	al	PROPN
gp-379	39	26	.	.	PROPN
gp-379	39	27	,	,	PUNCT
gp-379	39	28	2022	2022	NUM
gp-379	39	29	;	;	PUNCT
gp-379	39	30	wang	wang	PROPN
gp-379	39	31	&	&	CCONJ
gp-379	39	32	zhang	zhang	PROPN
gp-379	39	33	,	,	PUNCT
gp-379	39	34	2021	2021	NUM
gp-379	39	35	)	)	PUNCT
gp-379	39	36	.	.	PUNCT
gp-379	40	1	based	base	VERB
gp-379	40	2	on	on	ADP
gp-379	40	3	this	this	DET
gp-379	40	4	description	description	NOUN
gp-379	40	5	,	,	PUNCT
gp-379	40	6	this	this	DET
gp-379	40	7	study	study	NOUN
gp-379	40	8	is	be	AUX
gp-379	40	9	important	important	ADJ
gp-379	40	10	to	to	PART
gp-379	40	11	analyze	analyze	VERB
gp-379	40	12	the	the	DET
gp-379	40	13	extent	extent	NOUN
gp-379	40	14	to	to	PART
gp-379	40	15	which	which	PRON
gp-379	40	16	service	service	NOUN
gp-379	40	17	quality	quality	NOUN
gp-379	40	18	and	and	CCONJ
gp-379	40	19	price	price	NOUN
gp-379	40	20	affect	affect	VERB
gp-379	40	21	customer	customer	NOUN
gp-379	40	22	repurchases	repurchase	NOUN
gp-379	40	23	,	,	PUNCT
gp-379	40	24	as	as	ADV
gp-379	40	25	well	well	ADV
gp-379	40	26	as	as	ADP
gp-379	40	27	how	how	SCONJ
gp-379	40	28	purchase	purchase	NOUN
gp-379	40	29	decisions	decision	NOUN
gp-379	40	30	play	play	VERB
gp-379	40	31	a	a	DET
gp-379	40	32	role	role	NOUN
gp-379	40	33	as	as	ADP
gp-379	40	34	intervening	intervene	VERB
gp-379	40	35	variables	variable	NOUN
gp-379	40	36	in	in	ADP
gp-379	40	37	pt	pt	X
gp-379	40	38	ocs	ocs	PROPN
gp-379	40	39	global	global	PROPN
gp-379	40	40	services	services	PROPN
gp-379	40	41	.	.	PUNCT
gp-379	41	1	the	the	DET
gp-379	41	2	results	result	NOUN
gp-379	41	3	of	of	ADP
gp-379	41	4	this	this	DET
gp-379	41	5	research	research	NOUN
gp-379	41	6	are	be	AUX
gp-379	41	7	expected	expect	VERB
gp-379	41	8	to	to	ADP
gp-379	41	9	the	the	DET
gp-379	41	10	effect	effect	NOUN
gp-379	41	11	of	of	ADP
gp-379	41	12	service	service	NOUN
gp-379	41	13	quality	quality	NOUN
gp-379	41	14	and	and	CCONJ
gp-379	41	15	price	price	NOUN
gp-379	41	16	on	on	ADP
gp-379	41	17	repeat	repeat	NOUN
gp-379	41	18	purchases	purchase	NOUN
gp-379	41	19	through	through	ADP
gp-379	41	20	purchase	purchase	NOUN
gp-379	41	21	decisions	decision	NOUN
gp-379	41	22	as	as	ADP
gp-379	41	23	intervening	intervene	VERB
gp-379	41	24	variables	variable	NOUN
gp-379	41	25	in	in	ADP
gp-379	41	26	facility	facility	NOUN
gp-379	41	27	management	management	NOUN
gp-379	41	28	company	company	NOUN
gp-379	41	29	pt	pt	PROPN
gp-379	41	30	ocs	ocs	PROPN
gp-379	41	31	global	global	PROPN
gp-379	41	32	services	service	NOUN
gp-379	41	33	2088	2088	NUM
gp-379	41	34	contribute	contribute	VERB
gp-379	41	35	academically	academically	ADV
gp-379	41	36	to	to	ADP
gp-379	41	37	the	the	DET
gp-379	41	38	development	development	NOUN
gp-379	41	39	of	of	ADP
gp-379	41	40	service	service	NOUN
gp-379	41	41	marketing	marketing	NOUN
gp-379	41	42	management	management	NOUN
gp-379	41	43	science	science	NOUN
gp-379	41	44	and	and	CCONJ
gp-379	41	45	practically	practically	ADV
gp-379	41	46	as	as	ADP
gp-379	41	47	a	a	DET
gp-379	41	48	basis	basis	NOUN
gp-379	41	49	for	for	ADP
gp-379	41	50	the	the	DET
gp-379	41	51	company	company	NOUN
gp-379	41	52	's	's	PART
gp-379	41	53	strategy	strategy	NOUN
gp-379	41	54	in	in	ADP
gp-379	41	55	increasing	increase	VERB
gp-379	41	56	customer	customer	NOUN
gp-379	41	57	loyalty	loyalty	NOUN
gp-379	41	58	.	.	PUNCT
gp-379	42	1	the	the	DET
gp-379	42	2	phenomenon	phenomenon	NOUN
gp-379	42	3	of	of	ADP
gp-379	42	4	customer	customer	NOUN
gp-379	42	5	loyalty	loyalty	NOUN
gp-379	42	6	is	be	AUX
gp-379	42	7	one	one	NUM
gp-379	42	8	indicator	indicator	NOUN
gp-379	42	9	of	of	ADP
gp-379	42	10	a	a	DET
gp-379	42	11	company	company	NOUN
gp-379	42	12	's	's	PART
gp-379	42	13	success	success	NOUN
gp-379	42	14	in	in	ADP
gp-379	42	15	managing	manage	VERB
gp-379	42	16	relationships	relationship	NOUN
gp-379	42	17	with	with	ADP
gp-379	42	18	customers	customer	NOUN
gp-379	42	19	.	.	PUNCT
gp-379	43	1	loyal	loyal	ADJ
gp-379	43	2	customers	customer	NOUN
gp-379	43	3	not	not	PART
gp-379	43	4	only	only	ADV
gp-379	43	5	make	make	VERB
gp-379	43	6	repeat	repeat	NOUN
gp-379	43	7	purchases	purchase	NOUN
gp-379	43	8	but	but	CCONJ
gp-379	43	9	also	also	ADV
gp-379	43	10	become	become	VERB
gp-379	43	11	promoters	promoter	NOUN
gp-379	43	12	who	who	PRON
gp-379	43	13	recommend	recommend	VERB
gp-379	43	14	services	service	NOUN
gp-379	43	15	to	to	ADP
gp-379	43	16	others	other	NOUN
gp-379	43	17	.	.	PUNCT
gp-379	44	1	especially	especially	ADV
gp-379	44	2	in	in	ADP
gp-379	44	3	the	the	DET
gp-379	44	4	world	world	NOUN
gp-379	44	5	of	of	ADP
gp-379	44	6	services	service	NOUN
gp-379	44	7	,	,	PUNCT
gp-379	44	8	particularly	particularly	ADV
gp-379	44	9	facility	facility	NOUN
gp-379	44	10	management	management	NOUN
gp-379	44	11	,	,	PUNCT
gp-379	44	12	which	which	PRON
gp-379	44	13	relies	rely	VERB
gp-379	44	14	heavily	heavily	ADV
gp-379	44	15	on	on	ADP
gp-379	44	16	labor	labor	NOUN
gp-379	44	17	and	and	CCONJ
gp-379	44	18	direct	direct	ADJ
gp-379	44	19	customer	customer	NOUN
gp-379	44	20	interaction	interaction	NOUN
gp-379	44	21	,	,	PUNCT
gp-379	44	22	a	a	DET
gp-379	44	23	company	company	NOUN
gp-379	44	24	's	's	PART
gp-379	44	25	ability	ability	NOUN
gp-379	44	26	to	to	PART
gp-379	44	27	provide	provide	VERB
gp-379	44	28	consistent	consistent	ADJ
gp-379	44	29	,	,	PUNCT
gp-379	44	30	responsive	responsive	ADJ
gp-379	44	31	service	service	NOUN
gp-379	44	32	that	that	PRON
gp-379	44	33	meets	meet	VERB
gp-379	44	34	customer	customer	NOUN
gp-379	44	35	expectations	expectation	NOUN
gp-379	44	36	and	and	CCONJ
gp-379	44	37	offers	offer	VERB
gp-379	44	38	prices	price	NOUN
gp-379	44	39	matching	match	VERB
gp-379	44	40	the	the	DET
gp-379	44	41	services	service	NOUN
gp-379	44	42	needed	need	VERB
gp-379	44	43	will	will	AUX
gp-379	44	44	be	be	AUX
gp-379	44	45	a	a	DET
gp-379	44	46	key	key	ADJ
gp-379	44	47	determinant	determinant	NOUN
gp-379	44	48	of	of	ADP
gp-379	44	49	long	long	ADJ
gp-379	44	50	-	-	PUNCT
gp-379	44	51	term	term	NOUN
gp-379	44	52	success	success	NOUN
gp-379	44	53	.	.	PUNCT
gp-379	45	1	poor	poor	ADJ
gp-379	45	2	service	service	NOUN
gp-379	45	3	,	,	PUNCT
gp-379	45	4	even	even	ADV
gp-379	45	5	at	at	ADP
gp-379	45	6	one	one	NUM
gp-379	45	7	touchpoint	touchpoint	NOUN
gp-379	45	8	,	,	PUNCT
gp-379	45	9	can	can	AUX
gp-379	45	10	erode	erode	VERB
gp-379	45	11	customer	customer	NOUN
gp-379	45	12	trust	trust	NOUN
gp-379	45	13	and	and	CCONJ
gp-379	45	14	reduce	reduce	VERB
gp-379	45	15	the	the	DET
gp-379	45	16	likelihood	likelihood	NOUN
gp-379	45	17	of	of	ADP
gp-379	45	18	repeat	repeat	NOUN
gp-379	45	19	purchases	purchase	NOUN
gp-379	45	20	.	.	PUNCT
gp-379	46	1	data	datum	NOUN
gp-379	46	2	shows	show	VERB
gp-379	46	3	that	that	SCONJ
gp-379	46	4	pt	pt	PROPN
gp-379	46	5	ocs	ocs	PROPN
gp-379	46	6	global	global	PROPN
gp-379	46	7	services	service	NOUN
gp-379	46	8	has	have	VERB
gp-379	46	9	617	617	NUM
gp-379	46	10	active	active	ADJ
gp-379	46	11	customers	customer	NOUN
gp-379	46	12	by	by	ADP
gp-379	46	13	2025	2025	NUM
gp-379	46	14	,	,	PUNCT
gp-379	46	15	spread	spread	VERB
gp-379	46	16	across	across	ADP
gp-379	46	17	26	26	NUM
gp-379	46	18	provinces	province	NOUN
gp-379	46	19	throughout	throughout	ADP
gp-379	46	20	indonesia	indonesia	PROPN
gp-379	46	21	.	.	PUNCT
gp-379	47	1	the	the	DET
gp-379	47	2	largest	large	ADJ
gp-379	47	3	customer	customer	NOUN
gp-379	47	4	distribution	distribution	NOUN
gp-379	47	5	is	be	AUX
gp-379	47	6	in	in	ADP
gp-379	47	7	dki	dki	PROPN
gp-379	47	8	jakarta	jakarta	PROPN
gp-379	47	9	with	with	ADP
gp-379	47	10	148	148	NUM
gp-379	47	11	companies	company	NOUN
gp-379	47	12	,	,	PUNCT
gp-379	47	13	followed	follow	VERB
gp-379	47	14	by	by	ADP
gp-379	47	15	west	west	PROPN
gp-379	47	16	java	java	PROPN
gp-379	47	17	with	with	ADP
gp-379	47	18	119	119	NUM
gp-379	47	19	companies	company	NOUN
gp-379	47	20	,	,	PUNCT
gp-379	47	21	and	and	CCONJ
gp-379	47	22	east	east	PROPN
gp-379	47	23	java	java	NOUN
gp-379	47	24	with	with	ADP
gp-379	47	25	57	57	NUM
gp-379	47	26	companies	company	NOUN
gp-379	47	27	.	.	PUNCT
gp-379	48	1	in	in	ADP
gp-379	48	2	contrast	contrast	NOUN
gp-379	48	3	,	,	PUNCT
gp-379	48	4	some	some	DET
gp-379	48	5	regions	region	NOUN
gp-379	48	6	have	have	VERB
gp-379	48	7	relatively	relatively	ADV
gp-379	48	8	low	low	ADJ
gp-379	48	9	customer	customer	NOUN
gp-379	48	10	numbers	number	NOUN
gp-379	48	11	,	,	PUNCT
gp-379	48	12	such	such	ADJ
gp-379	48	13	as	as	ADP
gp-379	48	14	central	central	ADJ
gp-379	48	15	kalimantan	kalimantan	PROPN
gp-379	48	16	,	,	PUNCT
gp-379	48	17	southwest	southwest	PROPN
gp-379	48	18	papua	papua	PROPN
gp-379	48	19	,	,	PUNCT
gp-379	48	20	and	and	CCONJ
gp-379	48	21	central	central	ADJ
gp-379	48	22	sulawesi	sulawesi	NOUN
gp-379	48	23	,	,	PUNCT
gp-379	48	24	each	each	PRON
gp-379	48	25	with	with	ADP
gp-379	48	26	only	only	ADV
gp-379	48	27	one	one	NUM
gp-379	48	28	customer	customer	NOUN
gp-379	48	29	.	.	PUNCT
gp-379	49	1	this	this	DET
gp-379	49	2	variation	variation	NOUN
gp-379	49	3	in	in	ADP
gp-379	49	4	customer	customer	NOUN
gp-379	49	5	numbers	number	NOUN
gp-379	49	6	illustrates	illustrate	VERB
gp-379	49	7	the	the	DET
gp-379	49	8	breadth	breadth	NOUN
gp-379	49	9	of	of	ADP
gp-379	49	10	the	the	DET
gp-379	49	11	company	company	NOUN
gp-379	49	12	's	's	PART
gp-379	49	13	operational	operational	ADJ
gp-379	49	14	reach	reach	NOUN
gp-379	49	15	but	but	CCONJ
gp-379	49	16	also	also	ADV
gp-379	49	17	shows	show	VERB
gp-379	49	18	potential	potential	ADJ
gp-379	49	19	differences	difference	NOUN
gp-379	49	20	in	in	ADP
gp-379	49	21	service	service	NOUN
gp-379	49	22	needs	need	NOUN
gp-379	49	23	between	between	ADP
gp-379	49	24	regions	region	NOUN
gp-379	49	25	based	base	VERB
gp-379	49	26	on	on	ADP
gp-379	49	27	the	the	DET
gp-379	49	28	number	number	NOUN
gp-379	49	29	and	and	CCONJ
gp-379	49	30	characteristics	characteristic	NOUN
gp-379	49	31	of	of	ADP
gp-379	49	32	customers	customer	NOUN
gp-379	49	33	.	.	PUNCT
gp-379	50	1	however	however	ADV
gp-379	50	2	,	,	PUNCT
gp-379	50	3	based	base	VERB
gp-379	50	4	on	on	ADP
gp-379	50	5	data	datum	NOUN
gp-379	50	6	findings	finding	NOUN
gp-379	50	7	for	for	ADP
gp-379	50	8	the	the	DET
gp-379	50	9	period	period	NOUN
gp-379	50	10	2023	2023	NUM
gp-379	50	11	to	to	ADP
gp-379	50	12	early	early	ADJ
gp-379	50	13	2025	2025	NUM
gp-379	50	14	,	,	PUNCT
gp-379	50	15	31	31	NUM
gp-379	50	16	customers	customer	NOUN
gp-379	50	17	have	have	AUX
gp-379	50	18	not	not	PART
gp-379	50	19	made	make	VERB
gp-379	50	20	a	a	DET
gp-379	50	21	repeat	repeat	NOUN
gp-379	50	22	purchase	purchase	NOUN
gp-379	50	23	despite	despite	SCONJ
gp-379	50	24	previously	previously	ADV
gp-379	50	25	using	use	VERB
gp-379	50	26	the	the	DET
gp-379	50	27	company	company	NOUN
gp-379	50	28	's	's	PART
gp-379	50	29	services	service	NOUN
gp-379	50	30	.	.	PUNCT
gp-379	51	1	these	these	PRON
gp-379	51	2	consist	consist	VERB
gp-379	51	3	of	of	ADP
gp-379	51	4	10	10	NUM
gp-379	51	5	companies	company	NOUN
gp-379	51	6	with	with	ADP
gp-379	51	7	contracts	contract	NOUN
gp-379	51	8	expiring	expire	VERB
gp-379	51	9	in	in	ADP
gp-379	51	10	2023	2023	NUM
gp-379	51	11	,	,	PUNCT
gp-379	51	12	14	14	NUM
gp-379	51	13	companies	company	NOUN
gp-379	51	14	in	in	ADP
gp-379	51	15	2024	2024	NUM
gp-379	51	16	,	,	PUNCT
gp-379	51	17	and	and	CCONJ
gp-379	51	18	7	7	NUM
gp-379	51	19	companies	company	NOUN
gp-379	51	20	in	in	ADP
gp-379	51	21	2025	2025	NUM
gp-379	51	22	.	.	PUNCT
gp-379	52	1	this	this	DET
gp-379	52	2	condition	condition	NOUN
gp-379	52	3	indicates	indicate	VERB
gp-379	52	4	a	a	DET
gp-379	52	5	level	level	NOUN
gp-379	52	6	of	of	ADP
gp-379	52	7	customer	customer	NOUN
gp-379	52	8	churn	churn	NOUN
gp-379	52	9	that	that	PRON
gp-379	52	10	needs	need	VERB
gp-379	52	11	further	further	ADJ
gp-379	52	12	analysis	analysis	NOUN
gp-379	52	13	.	.	PUNCT
gp-379	53	1	to	to	PART
gp-379	53	2	understand	understand	VERB
gp-379	53	3	the	the	DET
gp-379	53	4	causative	causative	ADJ
gp-379	53	5	factors	factor	NOUN
gp-379	53	6	,	,	PUNCT
gp-379	53	7	this	this	DET
gp-379	53	8	study	study	NOUN
gp-379	53	9	focuses	focus	VERB
gp-379	53	10	on	on	ADP
gp-379	53	11	testing	testing	NOUN
gp-379	53	12	service	service	NOUN
gp-379	53	13	quality	quality	NOUN
gp-379	53	14	and	and	CCONJ
gp-379	53	15	price	price	NOUN
gp-379	53	16	as	as	SCONJ
gp-379	53	17	variables	variable	NOUN
gp-379	53	18	directly	directly	ADV
gp-379	53	19	affecting	affect	VERB
gp-379	53	20	repurchases	repurchase	NOUN
gp-379	53	21	,	,	PUNCT
gp-379	53	22	with	with	ADP
gp-379	53	23	purchase	purchase	NOUN
gp-379	53	24	decisions	decision	NOUN
gp-379	53	25	as	as	ADP
gp-379	53	26	intervening	intervene	VERB
gp-379	53	27	variables	variable	NOUN
gp-379	53	28	explaining	explain	VERB
gp-379	53	29	the	the	DET
gp-379	53	30	customer	customer	NOUN
gp-379	53	31	transition	transition	NOUN
gp-379	53	32	from	from	ADP
gp-379	53	33	initial	initial	ADJ
gp-379	53	34	decision	decision	NOUN
gp-379	53	35	to	to	ADP
gp-379	53	36	long	long	ADJ
gp-379	53	37	-	-	PUNCT
gp-379	53	38	term	term	NOUN
gp-379	53	39	purchasing	purchasing	NOUN
gp-379	53	40	behavior	behavior	NOUN
gp-379	53	41	.	.	PUNCT
gp-379	54	1	researchers	researcher	NOUN
gp-379	54	2	recognize	recognize	VERB
gp-379	54	3	that	that	SCONJ
gp-379	54	4	many	many	ADJ
gp-379	54	5	companies	company	NOUN
gp-379	54	6	do	do	AUX
gp-379	54	7	not	not	PART
gp-379	54	8	optimally	optimally	ADV
gp-379	54	9	balance	balance	VERB
gp-379	54	10	these	these	DET
gp-379	54	11	two	two	NUM
gp-379	54	12	factors	factor	NOUN
gp-379	54	13	.	.	PUNCT
gp-379	55	1	sometimes	sometimes	ADV
gp-379	55	2	companies	company	NOUN
gp-379	55	3	focus	focus	VERB
gp-379	55	4	more	more	ADV
gp-379	55	5	on	on	ADP
gp-379	55	6	promotion	promotion	NOUN
gp-379	55	7	and	and	CCONJ
gp-379	55	8	price	price	NOUN
gp-379	55	9	but	but	CCONJ
gp-379	55	10	ignore	ignore	VERB
gp-379	55	11	service	service	NOUN
gp-379	55	12	quality	quality	NOUN
gp-379	55	13	,	,	PUNCT
gp-379	55	14	so	so	SCONJ
gp-379	55	15	customers	customer	NOUN
gp-379	55	16	remain	remain	VERB
gp-379	55	17	loyal	loyal	ADJ
gp-379	55	18	only	only	ADV
gp-379	55	19	to	to	AUX
gp-379	55	20	price	price	VERB
gp-379	55	21	,	,	PUNCT
gp-379	55	22	not	not	PART
gp-379	55	23	service	service	NOUN
gp-379	55	24	quality	quality	NOUN
gp-379	55	25	.	.	PUNCT
gp-379	56	1	conversely	conversely	ADV
gp-379	56	2	,	,	PUNCT
gp-379	56	3	excellent	excellent	ADJ
gp-379	56	4	service	service	NOUN
gp-379	56	5	without	without	ADP
gp-379	56	6	competitive	competitive	ADJ
gp-379	56	7	prices	price	NOUN
gp-379	56	8	is	be	AUX
gp-379	56	9	less	less	ADV
gp-379	56	10	effective	effective	ADJ
gp-379	56	11	in	in	ADP
gp-379	56	12	creating	create	VERB
gp-379	56	13	long	long	ADJ
gp-379	56	14	-	-	PUNCT
gp-379	56	15	term	term	NOUN
gp-379	56	16	loyalty	loyalty	NOUN
gp-379	56	17	.	.	PUNCT
gp-379	57	1	this	this	PRON
gp-379	57	2	presents	present	VERB
gp-379	57	3	a	a	DET
gp-379	57	4	challenge	challenge	NOUN
gp-379	57	5	for	for	ADP
gp-379	57	6	company	company	NOUN
gp-379	57	7	management	management	NOUN
gp-379	57	8	to	to	PART
gp-379	57	9	find	find	VERB
gp-379	57	10	the	the	DET
gp-379	57	11	best	good	ADJ
gp-379	57	12	strategy	strategy	NOUN
gp-379	57	13	to	to	PART
gp-379	57	14	harmonize	harmonize	VERB
gp-379	57	15	these	these	DET
gp-379	57	16	two	two	NUM
gp-379	57	17	aspects	aspect	NOUN
gp-379	57	18	(	(	PUNCT
gp-379	57	19	tannady	tannady	ADJ
gp-379	57	20	,	,	PUNCT
gp-379	57	21	2023	2023	NUM
gp-379	57	22	)	)	PUNCT
gp-379	57	23	.	.	PUNCT
gp-379	58	1	this	this	DET
gp-379	58	2	research	research	NOUN
gp-379	58	3	has	have	VERB
gp-379	58	4	theoretical	theoretical	ADJ
gp-379	58	5	and	and	CCONJ
gp-379	58	6	practical	practical	ADJ
gp-379	58	7	significance	significance	NOUN
gp-379	58	8	.	.	PUNCT
gp-379	59	1	theoretically	theoretically	ADV
gp-379	59	2	,	,	PUNCT
gp-379	59	3	it	it	PRON
gp-379	59	4	aims	aim	VERB
gp-379	59	5	to	to	PART
gp-379	59	6	enrich	enrich	VERB
gp-379	59	7	scientific	scientific	ADJ
gp-379	59	8	studies	study	NOUN
gp-379	59	9	on	on	ADP
gp-379	59	10	the	the	DET
gp-379	59	11	influence	influence	NOUN
gp-379	59	12	of	of	ADP
gp-379	59	13	service	service	NOUN
gp-379	59	14	quality	quality	NOUN
gp-379	59	15	and	and	CCONJ
gp-379	59	16	price	price	NOUN
gp-379	59	17	on	on	ADP
gp-379	59	18	repeat	repeat	NOUN
gp-379	59	19	purchases	purchase	NOUN
gp-379	59	20	through	through	ADP
gp-379	59	21	purchasing	purchase	VERB
gp-379	59	22	decisions	decision	NOUN
gp-379	59	23	as	as	ADP
gp-379	59	24	an	an	DET
gp-379	59	25	intervening	intervene	VERB
gp-379	59	26	variable	variable	NOUN
gp-379	59	27	in	in	ADP
gp-379	59	28	facility	facility	NOUN
gp-379	59	29	management	management	NOUN
gp-379	59	30	companies	company	NOUN
gp-379	59	31	.	.	PUNCT
gp-379	60	1	it	it	PRON
gp-379	60	2	also	also	ADV
gp-379	60	3	seeks	seek	VERB
gp-379	60	4	to	to	PART
gp-379	60	5	provide	provide	VERB
gp-379	60	6	a	a	DET
gp-379	60	7	new	new	ADJ
gp-379	60	8	perspective	perspective	NOUN
gp-379	60	9	on	on	ADP
gp-379	60	10	customer	customer	NOUN
gp-379	60	11	behavior	behavior	NOUN
gp-379	60	12	dynamics	dynamic	NOUN
gp-379	60	13	in	in	ADP
gp-379	60	14	the	the	DET
gp-379	60	15	increasingly	increasingly	ADV
gp-379	60	16	complex	complex	ADJ
gp-379	60	17	and	and	CCONJ
gp-379	60	18	competitive	competitive	ADJ
gp-379	60	19	digital	digital	ADJ
gp-379	60	20	era	era	NOUN
gp-379	60	21	(	(	PUNCT
gp-379	60	22	iis	iis	PROPN
gp-379	60	23	et	et	PROPN
gp-379	60	24	al	al	PROPN
gp-379	60	25	.	.	PROPN
gp-379	60	26	,	,	PUNCT
gp-379	60	27	n.d	n.d	PROPN
gp-379	60	28	.	.	PROPN
gp-379	60	29	)	)	PUNCT
gp-379	60	30	.	.	PUNCT
gp-379	61	1	practically	practically	ADV
gp-379	61	2	,	,	PUNCT
gp-379	61	3	the	the	DET
gp-379	61	4	research	research	NOUN
gp-379	61	5	outcomes	outcome	NOUN
gp-379	61	6	are	be	AUX
gp-379	61	7	expected	expect	VERB
gp-379	61	8	to	to	PART
gp-379	61	9	provide	provide	VERB
gp-379	61	10	strategic	strategic	ADJ
gp-379	61	11	recommendations	recommendation	NOUN
gp-379	61	12	for	for	ADP
gp-379	61	13	business	business	NOUN
gp-379	61	14	actors	actor	NOUN
gp-379	61	15	,	,	PUNCT
gp-379	61	16	particularly	particularly	ADV
gp-379	61	17	in	in	ADP
gp-379	61	18	designing	design	VERB
gp-379	61	19	marketing	marketing	NOUN
gp-379	61	20	policies	policy	NOUN
gp-379	61	21	based	base	VERB
gp-379	61	22	on	on	ADP
gp-379	61	23	customer	customer	NOUN
gp-379	61	24	needs	need	NOUN
gp-379	61	25	and	and	CCONJ
gp-379	61	26	expectations	expectation	NOUN
gp-379	61	27	.	.	PUNCT
gp-379	62	1	the	the	DET
gp-379	62	2	right	right	ADJ
gp-379	62	3	strategy	strategy	NOUN
gp-379	62	4	in	in	ADP
gp-379	62	5	improving	improve	VERB
gp-379	62	6	service	service	NOUN
gp-379	62	7	quality	quality	NOUN
gp-379	62	8	and	and	CCONJ
gp-379	62	9	setting	set	VERB
gp-379	62	10	appropriate	appropriate	ADJ
gp-379	62	11	prices	price	NOUN
gp-379	62	12	can	can	AUX
gp-379	62	13	be	be	AUX
gp-379	62	14	key	key	ADJ
gp-379	62	15	to	to	ADP
gp-379	62	16	building	build	VERB
gp-379	62	17	loyalty	loyalty	NOUN
gp-379	62	18	and	and	CCONJ
gp-379	62	19	retaining	retain	VERB
gp-379	62	20	customers	customer	NOUN
gp-379	62	21	amid	amid	ADP
gp-379	62	22	fierce	fierce	ADJ
gp-379	62	23	competition	competition	NOUN
gp-379	62	24	(	(	PUNCT
gp-379	62	25	irdiana	irdiana	PROPN
gp-379	62	26	,	,	PUNCT
gp-379	62	27	2021	2021	NUM
gp-379	62	28	)	)	PUNCT
gp-379	62	29	.	.	PUNCT
gp-379	63	1	despite	despite	SCONJ
gp-379	63	2	extensive	extensive	ADJ
gp-379	63	3	research	research	NOUN
gp-379	63	4	on	on	ADP
gp-379	63	5	service	service	NOUN
gp-379	63	6	quality	quality	NOUN
gp-379	63	7	and	and	CCONJ
gp-379	63	8	pricing	pricing	NOUN
gp-379	63	9	in	in	ADP
gp-379	63	10	consumer	consumer	NOUN
gp-379	63	11	markets	market	NOUN
gp-379	63	12	,	,	PUNCT
gp-379	63	13	a	a	DET
gp-379	63	14	significant	significant	ADJ
gp-379	63	15	gap	gap	NOUN
gp-379	63	16	remains	remain	VERB
gp-379	63	17	in	in	ADP
gp-379	63	18	understanding	understand	VERB
gp-379	63	19	how	how	SCONJ
gp-379	63	20	these	these	DET
gp-379	63	21	factors	factor	NOUN
gp-379	63	22	interact	interact	VERB
gp-379	63	23	within	within	ADP
gp-379	63	24	b2b	b2b	NOUN
gp-379	63	25	facility	facility	NOUN
gp-379	63	26	management	management	NOUN
gp-379	63	27	contexts	contexts	NOUN
gp-379	63	28	.	.	PUNCT
gp-379	64	1	specifically	specifically	ADV
gp-379	64	2	,	,	PUNCT
gp-379	64	3	while	while	SCONJ
gp-379	64	4	previous	previous	ADJ
gp-379	64	5	studies	study	NOUN
gp-379	64	6	have	have	AUX
gp-379	64	7	examined	examine	VERB
gp-379	64	8	direct	direct	ADJ
gp-379	64	9	relationships	relationship	NOUN
gp-379	64	10	between	between	ADP
gp-379	64	11	service	service	NOUN
gp-379	64	12	the	the	DET
gp-379	64	13	effect	effect	NOUN
gp-379	64	14	of	of	ADP
gp-379	64	15	service	service	NOUN
gp-379	64	16	quality	quality	NOUN
gp-379	64	17	and	and	CCONJ
gp-379	64	18	price	price	NOUN
gp-379	64	19	on	on	ADP
gp-379	64	20	repeat	repeat	NOUN
gp-379	64	21	purchases	purchase	NOUN
gp-379	64	22	through	through	ADP
gp-379	64	23	purchase	purchase	NOUN
gp-379	64	24	decisions	decision	NOUN
gp-379	64	25	as	as	ADP
gp-379	64	26	intervening	intervene	VERB
gp-379	64	27	variables	variable	NOUN
gp-379	64	28	in	in	ADP
gp-379	64	29	facility	facility	NOUN
gp-379	64	30	management	management	NOUN
gp-379	64	31	company	company	NOUN
gp-379	64	32	pt	pt	PROPN
gp-379	64	33	ocs	ocs	PROPN
gp-379	64	34	global	global	PROPN
gp-379	64	35	services	service	NOUN
gp-379	64	36	2089	2089	NUM
gp-379	64	37	quality	quality	NOUN
gp-379	64	38	,	,	PUNCT
gp-379	64	39	price	price	NOUN
gp-379	64	40	,	,	PUNCT
gp-379	64	41	and	and	CCONJ
gp-379	64	42	customer	customer	NOUN
gp-379	64	43	loyalty	loyalty	NOUN
gp-379	64	44	,	,	PUNCT
gp-379	64	45	few	few	ADJ
gp-379	64	46	have	have	AUX
gp-379	64	47	investigated	investigate	VERB
gp-379	64	48	the	the	DET
gp-379	64	49	mediating	mediate	VERB
gp-379	64	50	role	role	NOUN
gp-379	64	51	of	of	ADP
gp-379	64	52	purchase	purchase	NOUN
gp-379	64	53	decisions	decision	NOUN
gp-379	64	54	in	in	ADP
gp-379	64	55	the	the	DET
gp-379	64	56	facility	facility	NOUN
gp-379	64	57	management	management	NOUN
gp-379	64	58	industry	industry	NOUN
gp-379	64	59	.	.	PUNCT
gp-379	65	1	existing	exist	VERB
gp-379	65	2	literature	literature	NOUN
gp-379	65	3	predominantly	predominantly	ADV
gp-379	65	4	focuses	focus	VERB
gp-379	65	5	on	on	ADP
gp-379	65	6	b2c	b2c	ADJ
gp-379	65	7	contexts	context	NOUN
gp-379	65	8	or	or	CCONJ
gp-379	65	9	manufacturing	manufacturing	NOUN
gp-379	65	10	sectors	sector	NOUN
gp-379	65	11	(	(	PUNCT
gp-379	65	12	bakır	bakır	PROPN
gp-379	65	13	et	et	PROPN
gp-379	65	14	al	al	PROPN
gp-379	65	15	.	.	PROPN
gp-379	65	16	,	,	PUNCT
gp-379	65	17	2024	2024	NUM
gp-379	65	18	;	;	PUNCT
gp-379	65	19	chen	chen	PROPN
gp-379	65	20	et	et	PROPN
gp-379	65	21	al	al	PROPN
gp-379	65	22	.	.	PROPN
gp-379	65	23	,	,	PUNCT
gp-379	65	24	2021	2021	NUM
gp-379	65	25	)	)	PUNCT
gp-379	65	26	,	,	PUNCT
gp-379	65	27	leaving	leave	VERB
gp-379	65	28	the	the	DET
gp-379	65	29	unique	unique	ADJ
gp-379	65	30	dynamics	dynamic	NOUN
gp-379	65	31	of	of	ADP
gp-379	65	32	long	long	ADJ
gp-379	65	33	-	-	PUNCT
gp-379	65	34	term	term	NOUN
gp-379	65	35	contract	contract	NOUN
gp-379	65	36	-	-	PUNCT
gp-379	65	37	based	base	VERB
gp-379	65	38	b2b	b2b	NOUN
gp-379	65	39	service	service	NOUN
gp-379	65	40	relationships	relationship	NOUN
gp-379	65	41	underexplored	underexplored	ADJ
gp-379	65	42	.	.	PUNCT
gp-379	66	1	furthermore	furthermore	ADV
gp-379	66	2	,	,	PUNCT
gp-379	66	3	the	the	DET
gp-379	66	4	specific	specific	ADJ
gp-379	66	5	characteristics	characteristic	NOUN
gp-379	66	6	of	of	ADP
gp-379	66	7	facility	facility	NOUN
gp-379	66	8	management	management	NOUN
gp-379	66	9	services	service	NOUN
gp-379	66	10	—	—	PUNCT
gp-379	66	11	such	such	ADJ
gp-379	66	12	as	as	ADP
gp-379	66	13	continuous	continuous	ADJ
gp-379	66	14	service	service	NOUN
gp-379	66	15	delivery	delivery	NOUN
gp-379	66	16	,	,	PUNCT
gp-379	66	17	high	high	ADJ
gp-379	66	18	customer	customer	NOUN
gp-379	66	19	interaction	interaction	NOUN
gp-379	66	20	,	,	PUNCT
gp-379	66	21	and	and	CCONJ
gp-379	66	22	multi	multi	ADJ
gp-379	66	23	-	-	ADJ
gp-379	66	24	dimensional	dimensional	ADJ
gp-379	66	25	service	service	NOUN
gp-379	66	26	quality	quality	NOUN
gp-379	66	27	requirements	requirement	NOUN
gp-379	66	28	—	—	PUNCT
gp-379	66	29	create	create	VERB
gp-379	66	30	a	a	DET
gp-379	66	31	distinct	distinct	ADJ
gp-379	66	32	context	context	NOUN
gp-379	66	33	deserving	deserve	VERB
gp-379	66	34	separate	separate	ADJ
gp-379	66	35	investigation	investigation	NOUN
gp-379	66	36	.	.	PUNCT
gp-379	67	1	this	this	DET
gp-379	67	2	study	study	NOUN
gp-379	67	3	addresses	address	VERB
gp-379	67	4	this	this	DET
gp-379	67	5	gap	gap	NOUN
gp-379	67	6	by	by	ADP
gp-379	67	7	examining	examine	VERB
gp-379	67	8	purchase	purchase	NOUN
gp-379	67	9	decisions	decision	NOUN
gp-379	67	10	as	as	ADP
gp-379	67	11	a	a	DET
gp-379	67	12	critical	critical	ADJ
gp-379	67	13	intervening	intervene	VERB
gp-379	67	14	mechanism	mechanism	NOUN
gp-379	67	15	explaining	explain	VERB
gp-379	67	16	how	how	SCONJ
gp-379	67	17	service	service	NOUN
gp-379	67	18	quality	quality	NOUN
gp-379	67	19	and	and	CCONJ
gp-379	67	20	price	price	NOUN
gp-379	67	21	translate	translate	NOUN
gp-379	67	22	into	into	ADP
gp-379	67	23	repeat	repeat	NOUN
gp-379	67	24	purchase	purchase	NOUN
gp-379	67	25	behavior	behavior	NOUN
gp-379	67	26	in	in	ADP
gp-379	67	27	the	the	DET
gp-379	67	28	facility	facility	NOUN
gp-379	67	29	management	management	NOUN
gp-379	67	30	sector	sector	NOUN
gp-379	67	31	.	.	PUNCT
gp-379	68	1	moreover	moreover	ADV
gp-379	68	2	,	,	PUNCT
gp-379	68	3	the	the	DET
gp-379	68	4	purchase	purchase	NOUN
gp-379	68	5	decision	decision	NOUN
gp-379	68	6	variable	variable	NOUN
gp-379	68	7	as	as	ADP
gp-379	68	8	an	an	DET
gp-379	68	9	intervening	intervene	VERB
gp-379	68	10	variable	variable	NOUN
gp-379	68	11	has	have	AUX
gp-379	68	12	not	not	PART
gp-379	68	13	been	be	AUX
gp-379	68	14	deeply	deeply	ADV
gp-379	68	15	studied	study	VERB
gp-379	68	16	in	in	ADP
gp-379	68	17	many	many	ADJ
gp-379	68	18	investigations	investigation	NOUN
gp-379	68	19	,	,	PUNCT
gp-379	68	20	especially	especially	ADV
gp-379	68	21	in	in	ADP
gp-379	68	22	service	service	NOUN
gp-379	68	23	companies	company	NOUN
gp-379	68	24	and	and	CCONJ
gp-379	68	25	more	more	ADV
gp-379	68	26	specifically	specifically	ADV
gp-379	68	27	in	in	ADP
gp-379	68	28	facility	facility	NOUN
gp-379	68	29	management	management	NOUN
gp-379	68	30	companies	company	NOUN
gp-379	68	31	.	.	PUNCT
gp-379	69	1	by	by	ADP
gp-379	69	2	placing	place	VERB
gp-379	69	3	purchasing	purchasing	NOUN
gp-379	69	4	decisions	decision	NOUN
gp-379	69	5	as	as	ADP
gp-379	69	6	a	a	DET
gp-379	69	7	link	link	NOUN
gp-379	69	8	between	between	ADP
gp-379	69	9	service	service	NOUN
gp-379	69	10	quality	quality	NOUN
gp-379	69	11	and	and	CCONJ
gp-379	69	12	price	price	NOUN
gp-379	69	13	and	and	CCONJ
gp-379	69	14	repeat	repeat	NOUN
gp-379	69	15	purchases	purchase	NOUN
gp-379	69	16	,	,	PUNCT
gp-379	69	17	this	this	DET
gp-379	69	18	study	study	NOUN
gp-379	69	19	clarifies	clarify	VERB
gp-379	69	20	how	how	SCONJ
gp-379	69	21	customers	customer	NOUN
gp-379	69	22	shape	shape	VERB
gp-379	69	23	their	their	PRON
gp-379	69	24	preferences	preference	NOUN
gp-379	69	25	and	and	CCONJ
gp-379	69	26	loyalty	loyalty	NOUN
gp-379	69	27	(	(	PUNCT
gp-379	69	28	ichsan	ichsan	NOUN
gp-379	69	29	et	et	PROPN
gp-379	69	30	al	al	PROPN
gp-379	69	31	.	.	PROPN
gp-379	69	32	,	,	PUNCT
gp-379	69	33	2021	2021	NUM
gp-379	69	34	)	)	PUNCT
gp-379	69	35	.	.	PUNCT
gp-379	70	1	this	this	DET
gp-379	70	2	research	research	NOUN
gp-379	70	3	is	be	AUX
gp-379	70	4	increasingly	increasingly	ADV
gp-379	70	5	relevant	relevant	ADJ
gp-379	70	6	amid	amid	ADP
gp-379	70	7	rising	rise	VERB
gp-379	70	8	business	business	NOUN
gp-379	70	9	competition	competition	NOUN
gp-379	70	10	and	and	CCONJ
gp-379	70	11	changes	change	NOUN
gp-379	70	12	in	in	ADP
gp-379	70	13	customer	customer	NOUN
gp-379	70	14	behavior	behavior	NOUN
gp-379	70	15	after	after	ADP
gp-379	70	16	the	the	DET
gp-379	70	17	covid-19	covid-19	PROPN
gp-379	70	18	pandemic	pandemic	NOUN
gp-379	70	19	,	,	PUNCT
gp-379	70	20	where	where	SCONJ
gp-379	70	21	consumers	consumer	NOUN
gp-379	70	22	have	have	AUX
gp-379	70	23	become	become	VERB
gp-379	70	24	more	more	ADV
gp-379	70	25	critical	critical	ADJ
gp-379	70	26	in	in	ADP
gp-379	70	27	assessing	assess	VERB
gp-379	70	28	service	service	NOUN
gp-379	70	29	quality	quality	NOUN
gp-379	70	30	and	and	CCONJ
gp-379	70	31	price	price	NOUN
gp-379	70	32	suitability	suitability	NOUN
gp-379	70	33	before	before	ADP
gp-379	70	34	making	make	VERB
gp-379	70	35	purchases	purchase	NOUN
gp-379	70	36	or	or	CCONJ
gp-379	70	37	repurchases	repurchase	NOUN
gp-379	70	38	,	,	PUNCT
gp-379	70	39	as	as	SCONJ
gp-379	70	40	reinforced	reinforce	VERB
gp-379	70	41	by	by	ADP
gp-379	70	42	the	the	DET
gp-379	70	43	katadata	katadata	NOUN
gp-379	70	44	insight	insight	NOUN
gp-379	70	45	center	center	NOUN
gp-379	70	46	survey	survey	NOUN
gp-379	70	47	(	(	PUNCT
gp-379	70	48	2023	2023	NUM
gp-379	70	49	)	)	PUNCT
gp-379	70	50	,	,	PUNCT
gp-379	70	51	which	which	PRON
gp-379	70	52	shows	show	VERB
gp-379	70	53	that	that	SCONJ
gp-379	70	54	61	61	NUM
gp-379	70	55	%	%	NOUN
gp-379	70	56	of	of	ADP
gp-379	70	57	indonesian	indonesian	ADJ
gp-379	70	58	customers	customer	NOUN
gp-379	70	59	are	be	AUX
gp-379	70	60	now	now	ADV
gp-379	70	61	more	more	ADV
gp-379	70	62	selective	selective	ADJ
gp-379	70	63	about	about	ADP
gp-379	70	64	service	service	NOUN
gp-379	70	65	experience	experience	NOUN
gp-379	70	66	and	and	CCONJ
gp-379	70	67	prices	price	NOUN
gp-379	70	68	(	(	PUNCT
gp-379	70	69	jain	jain	PROPN
gp-379	70	70	et	et	PROPN
gp-379	70	71	al	al	PROPN
gp-379	70	72	.	.	PROPN
gp-379	70	73	,	,	PUNCT
gp-379	70	74	2021	2021	NUM
gp-379	70	75	)	)	PUNCT
gp-379	70	76	.	.	PUNCT
gp-379	71	1	based	base	VERB
gp-379	71	2	on	on	ADP
gp-379	71	3	this	this	DET
gp-379	71	4	phenomenon	phenomenon	NOUN
gp-379	71	5	,	,	PUNCT
gp-379	71	6	this	this	DET
gp-379	71	7	study	study	NOUN
gp-379	71	8	is	be	AUX
gp-379	71	9	designed	design	VERB
gp-379	71	10	to	to	PART
gp-379	71	11	answer	answer	VERB
gp-379	71	12	seven	seven	NUM
gp-379	71	13	problem	problem	NOUN
gp-379	71	14	formulations	formulation	NOUN
gp-379	71	15	related	relate	VERB
gp-379	71	16	to	to	ADP
gp-379	71	17	the	the	DET
gp-379	71	18	influence	influence	NOUN
gp-379	71	19	of	of	ADP
gp-379	71	20	service	service	NOUN
gp-379	71	21	quality	quality	NOUN
gp-379	71	22	,	,	PUNCT
gp-379	71	23	price	price	NOUN
gp-379	71	24	,	,	PUNCT
gp-379	71	25	and	and	CCONJ
gp-379	71	26	purchase	purchase	NOUN
gp-379	71	27	decisions	decision	NOUN
gp-379	71	28	on	on	ADP
gp-379	71	29	customer	customer	NOUN
gp-379	71	30	repurchases	repurchase	NOUN
gp-379	71	31	,	,	PUNCT
gp-379	71	32	including	include	VERB
gp-379	71	33	the	the	DET
gp-379	71	34	role	role	NOUN
gp-379	71	35	of	of	ADP
gp-379	71	36	purchase	purchase	NOUN
gp-379	71	37	decisions	decision	NOUN
gp-379	71	38	as	as	ADP
gp-379	71	39	a	a	DET
gp-379	71	40	mediating	mediate	VERB
gp-379	71	41	variable	variable	NOUN
gp-379	71	42	.	.	PUNCT
gp-379	72	1	the	the	DET
gp-379	72	2	purpose	purpose	NOUN
gp-379	72	3	is	be	AUX
gp-379	72	4	to	to	PART
gp-379	72	5	analyze	analyze	VERB
gp-379	72	6	the	the	DET
gp-379	72	7	relationships	relationship	NOUN
gp-379	72	8	between	between	ADP
gp-379	72	9	these	these	DET
gp-379	72	10	variables	variable	NOUN
gp-379	72	11	and	and	CCONJ
gp-379	72	12	test	test	VERB
gp-379	72	13	whether	whether	SCONJ
gp-379	72	14	purchasing	purchase	VERB
gp-379	72	15	decisions	decision	NOUN
gp-379	72	16	strengthen	strengthen	VERB
gp-379	72	17	the	the	DET
gp-379	72	18	influence	influence	NOUN
gp-379	72	19	of	of	ADP
gp-379	72	20	service	service	NOUN
gp-379	72	21	quality	quality	NOUN
gp-379	72	22	and	and	CCONJ
gp-379	72	23	price	price	NOUN
gp-379	72	24	on	on	ADP
gp-379	72	25	customer	customer	NOUN
gp-379	72	26	repurchases	repurchase	NOUN
gp-379	72	27	.	.	PUNCT
gp-379	73	1	this	this	DET
gp-379	73	2	research	research	NOUN
gp-379	73	3	is	be	AUX
gp-379	73	4	expected	expect	VERB
gp-379	73	5	to	to	PART
gp-379	73	6	provide	provide	VERB
gp-379	73	7	theoretical	theoretical	ADJ
gp-379	73	8	benefits	benefit	NOUN
gp-379	73	9	by	by	ADP
gp-379	73	10	enriching	enrich	VERB
gp-379	73	11	the	the	DET
gp-379	73	12	literature	literature	NOUN
gp-379	73	13	on	on	ADP
gp-379	73	14	variables	variable	NOUN
gp-379	73	15	affecting	affect	VERB
gp-379	73	16	repurchase	repurchase	NOUN
gp-379	73	17	and	and	CCONJ
gp-379	73	18	offering	offer	VERB
gp-379	73	19	insight	insight	NOUN
gp-379	73	20	into	into	ADP
gp-379	73	21	dominant	dominant	ADJ
gp-379	73	22	factors	factor	NOUN
gp-379	73	23	influencing	influence	VERB
gp-379	73	24	customer	customer	NOUN
gp-379	73	25	loyalty	loyalty	NOUN
gp-379	73	26	.	.	PUNCT
gp-379	74	1	practically	practically	ADV
gp-379	74	2	,	,	PUNCT
gp-379	74	3	the	the	DET
gp-379	74	4	results	result	NOUN
gp-379	74	5	can	can	AUX
gp-379	74	6	inform	inform	VERB
gp-379	74	7	companies	company	NOUN
gp-379	74	8	'	'	PART
gp-379	74	9	strategies	strategy	NOUN
gp-379	74	10	to	to	PART
gp-379	74	11	improve	improve	VERB
gp-379	74	12	service	service	NOUN
gp-379	74	13	quality	quality	NOUN
gp-379	74	14	,	,	PUNCT
gp-379	74	15	set	set	VERB
gp-379	74	16	competitive	competitive	ADJ
gp-379	74	17	prices	price	NOUN
gp-379	74	18	,	,	PUNCT
gp-379	74	19	and	and	CCONJ
gp-379	74	20	strengthen	strengthen	VERB
gp-379	74	21	customer	customer	NOUN
gp-379	74	22	loyalty	loyalty	NOUN
gp-379	74	23	.	.	PUNCT
gp-379	75	1	additionally	additionally	ADV
gp-379	75	2	,	,	PUNCT
gp-379	75	3	this	this	DET
gp-379	75	4	research	research	NOUN
gp-379	75	5	will	will	AUX
gp-379	75	6	serve	serve	VERB
gp-379	75	7	as	as	ADP
gp-379	75	8	a	a	DET
gp-379	75	9	scientific	scientific	ADJ
gp-379	75	10	reference	reference	NOUN
gp-379	75	11	,	,	PUNCT
gp-379	75	12	particularly	particularly	ADV
gp-379	75	13	for	for	ADP
gp-379	75	14	sahid	sahid	NOUN
gp-379	75	15	university	university	NOUN
gp-379	75	16	postgraduate	postgraduate	NOUN
gp-379	75	17	students	student	NOUN
gp-379	75	18	and	and	CCONJ
gp-379	75	19	researchers	researcher	NOUN
gp-379	75	20	studying	study	VERB
gp-379	75	21	similar	similar	ADJ
gp-379	75	22	topics	topic	NOUN
gp-379	75	23	in	in	ADP
gp-379	75	24	service	service	NOUN
gp-379	75	25	companies	company	NOUN
gp-379	75	26	,	,	PUNCT
gp-379	75	27	especially	especially	ADV
gp-379	75	28	within	within	ADP
gp-379	75	29	the	the	DET
gp-379	75	30	facility	facility	NOUN
gp-379	75	31	management	management	NOUN
gp-379	75	32	industry	industry	NOUN
gp-379	75	33	in	in	ADP
gp-379	75	34	indonesia	indonesia	PROPN
gp-379	75	35	.	.	PUNCT
gp-379	76	1	method	method	VERB
gp-379	76	2	this	this	DET
gp-379	76	3	study	study	NOUN
gp-379	76	4	used	use	VERB
gp-379	76	5	a	a	DET
gp-379	76	6	quantitative	quantitative	ADJ
gp-379	76	7	approach	approach	NOUN
gp-379	76	8	with	with	ADP
gp-379	76	9	a	a	DET
gp-379	76	10	survey	survey	NOUN
gp-379	76	11	design	design	NOUN
gp-379	76	12	as	as	ADP
gp-379	76	13	the	the	DET
gp-379	76	14	main	main	ADJ
gp-379	76	15	method	method	NOUN
gp-379	76	16	to	to	PART
gp-379	76	17	obtain	obtain	VERB
gp-379	76	18	objective	objective	ADJ
gp-379	76	19	and	and	CCONJ
gp-379	76	20	measurable	measurable	ADJ
gp-379	76	21	data	datum	NOUN
gp-379	76	22	related	relate	VERB
gp-379	76	23	to	to	ADP
gp-379	76	24	the	the	DET
gp-379	76	25	relationships	relationship	NOUN
gp-379	76	26	between	between	ADP
gp-379	76	27	variables	variable	NOUN
gp-379	76	28	.	.	PUNCT
gp-379	77	1	the	the	DET
gp-379	77	2	research	research	NOUN
gp-379	77	3	design	design	NOUN
gp-379	77	4	was	be	AUX
gp-379	77	5	explanatory	explanatory	ADJ
gp-379	77	6	,	,	PUNCT
gp-379	77	7	meaning	mean	VERB
gp-379	77	8	it	it	PRON
gp-379	77	9	aimed	aim	VERB
gp-379	77	10	not	not	PART
gp-379	77	11	only	only	ADV
gp-379	77	12	to	to	PART
gp-379	77	13	describe	describe	VERB
gp-379	77	14	the	the	DET
gp-379	77	15	phenomenon	phenomenon	NOUN
gp-379	77	16	but	but	CCONJ
gp-379	77	17	also	also	ADV
gp-379	77	18	to	to	PART
gp-379	77	19	explain	explain	VERB
gp-379	77	20	the	the	DET
gp-379	77	21	influence	influence	NOUN
gp-379	77	22	of	of	ADP
gp-379	77	23	service	service	NOUN
gp-379	77	24	quality	quality	NOUN
gp-379	77	25	and	and	CCONJ
gp-379	77	26	price	price	NOUN
gp-379	77	27	on	on	ADP
gp-379	77	28	repeat	repeat	NOUN
gp-379	77	29	purchases	purchase	NOUN
gp-379	77	30	,	,	PUNCT
gp-379	77	31	with	with	ADP
gp-379	77	32	purchase	purchase	NOUN
gp-379	77	33	decisions	decision	NOUN
gp-379	77	34	as	as	ADP
gp-379	77	35	intervening	intervene	VERB
gp-379	77	36	variables	variable	NOUN
gp-379	77	37	.	.	PUNCT
gp-379	78	1	the	the	DET
gp-379	78	2	research	research	NOUN
gp-379	78	3	model	model	NOUN
gp-379	78	4	was	be	AUX
gp-379	78	5	constructed	construct	VERB
gp-379	78	6	to	to	PART
gp-379	78	7	test	test	VERB
gp-379	78	8	the	the	DET
gp-379	78	9	direct	direct	ADJ
gp-379	78	10	and	and	CCONJ
gp-379	78	11	indirect	indirect	ADJ
gp-379	78	12	influences	influence	NOUN
gp-379	78	13	between	between	ADP
gp-379	78	14	variables	variable	NOUN
gp-379	78	15	,	,	PUNCT
gp-379	78	16	while	while	SCONJ
gp-379	78	17	the	the	DET
gp-379	78	18	analysis	analysis	NOUN
gp-379	78	19	was	be	AUX
gp-379	78	20	carried	carry	VERB
gp-379	78	21	out	out	ADP
gp-379	78	22	through	through	ADP
gp-379	78	23	linear	linear	ADJ
gp-379	78	24	regression	regression	NOUN
gp-379	78	25	and	and	CCONJ
gp-379	78	26	an	an	DET
gp-379	78	27	advanced	advanced	ADJ
gp-379	78	28	approach	approach	NOUN
gp-379	78	29	using	use	VERB
gp-379	78	30	structural	structural	ADJ
gp-379	78	31	equation	equation	NOUN
gp-379	78	32	modeling	modeling	NOUN
gp-379	78	33	(	(	PUNCT
gp-379	78	34	sem	sem	NOUN
gp-379	78	35	)	)	PUNCT
gp-379	78	36	,	,	PUNCT
gp-379	78	37	allowing	allow	VERB
gp-379	78	38	the	the	DET
gp-379	78	39	relationships	relationship	NOUN
gp-379	78	40	between	between	ADP
gp-379	78	41	variables	variable	NOUN
gp-379	78	42	to	to	PART
gp-379	78	43	be	be	AUX
gp-379	78	44	tested	test	VERB
gp-379	78	45	more	more	ADV
gp-379	78	46	comprehensively	comprehensively	ADV
gp-379	78	47	and	and	CCONJ
gp-379	78	48	accurately	accurately	ADV
gp-379	78	49	.	.	PUNCT
gp-379	79	1	the	the	DET
gp-379	79	2	effect	effect	NOUN
gp-379	79	3	of	of	ADP
gp-379	79	4	service	service	NOUN
gp-379	79	5	quality	quality	NOUN
gp-379	79	6	and	and	CCONJ
gp-379	79	7	price	price	NOUN
gp-379	79	8	on	on	ADP
gp-379	79	9	repeat	repeat	NOUN
gp-379	79	10	purchases	purchase	NOUN
gp-379	79	11	through	through	ADP
gp-379	79	12	purchase	purchase	NOUN
gp-379	79	13	decisions	decision	NOUN
gp-379	79	14	as	as	ADP
gp-379	79	15	intervening	intervene	VERB
gp-379	79	16	variables	variable	NOUN
gp-379	79	17	in	in	ADP
gp-379	79	18	facility	facility	NOUN
gp-379	79	19	management	management	NOUN
gp-379	79	20	company	company	NOUN
gp-379	79	21	pt	pt	PROPN
gp-379	79	22	ocs	ocs	PROPN
gp-379	79	23	global	global	PROPN
gp-379	79	24	services	service	NOUN
gp-379	79	25	2090	2090	NUM
gp-379	79	26	the	the	DET
gp-379	79	27	research	research	NOUN
gp-379	79	28	population	population	NOUN
gp-379	79	29	consisted	consist	VERB
gp-379	79	30	of	of	ADP
gp-379	79	31	all	all	DET
gp-379	79	32	customers	customer	NOUN
gp-379	79	33	who	who	PRON
gp-379	79	34	had	have	AUX
gp-379	79	35	made	make	VERB
gp-379	79	36	purchase	purchase	NOUN
gp-379	79	37	decisions	decision	NOUN
gp-379	79	38	regarding	regard	VERB
gp-379	79	39	the	the	DET
gp-379	79	40	research	research	NOUN
gp-379	79	41	object	object	NOUN
gp-379	79	42	,	,	PUNCT
gp-379	79	43	totaling	total	VERB
gp-379	79	44	617	617	NUM
gp-379	79	45	customers	customer	NOUN
gp-379	79	46	spread	spread	VERB
gp-379	79	47	across	across	ADP
gp-379	79	48	26	26	NUM
gp-379	79	49	provinces	province	NOUN
gp-379	79	50	and	and	CCONJ
gp-379	79	51	143	143	NUM
gp-379	79	52	districts	district	NOUN
gp-379	79	53	/	/	SYM
gp-379	79	54	cities	city	NOUN
gp-379	79	55	.	.	PUNCT
gp-379	80	1	the	the	DET
gp-379	80	2	purposive	purposive	ADJ
gp-379	80	3	sampling	sampling	NOUN
gp-379	80	4	technique	technique	NOUN
gp-379	80	5	was	be	AUX
gp-379	80	6	used	use	VERB
gp-379	80	7	to	to	PART
gp-379	80	8	ensure	ensure	VERB
gp-379	80	9	that	that	SCONJ
gp-379	80	10	selected	select	VERB
gp-379	80	11	respondents	respondent	NOUN
gp-379	80	12	met	meet	VERB
gp-379	80	13	the	the	DET
gp-379	80	14	criteria	criterion	NOUN
gp-379	80	15	,	,	PUNCT
gp-379	80	16	namely	namely	ADV
gp-379	80	17	customers	customer	NOUN
gp-379	80	18	with	with	ADP
gp-379	80	19	previous	previous	ADJ
gp-379	80	20	purchase	purchase	NOUN
gp-379	80	21	experience	experience	NOUN
gp-379	80	22	.	.	PUNCT
gp-379	81	1	using	use	VERB
gp-379	81	2	the	the	DET
gp-379	81	3	slovin	slovin	NOUN
gp-379	81	4	formula	formula	NOUN
gp-379	81	5	,	,	PUNCT
gp-379	81	6	a	a	DET
gp-379	81	7	sample	sample	NOUN
gp-379	81	8	size	size	NOUN
gp-379	81	9	of	of	ADP
gp-379	81	10	at	at	ADV
gp-379	81	11	least	least	ADV
gp-379	81	12	243	243	NUM
gp-379	81	13	respondents	respondent	NOUN
gp-379	81	14	was	be	AUX
gp-379	81	15	obtained	obtain	VERB
gp-379	81	16	.	.	PUNCT
gp-379	82	1	the	the	DET
gp-379	82	2	questionnaire	questionnaire	NOUN
gp-379	82	3	was	be	AUX
gp-379	82	4	distributed	distribute	VERB
gp-379	82	5	both	both	CCONJ
gp-379	82	6	online	online	ADJ
gp-379	82	7	and	and	CCONJ
gp-379	82	8	offline	offline	ADJ
gp-379	82	9	,	,	PUNCT
gp-379	82	10	with	with	ADP
gp-379	82	11	instruments	instrument	NOUN
gp-379	82	12	based	base	VERB
gp-379	82	13	on	on	ADP
gp-379	82	14	a	a	DET
gp-379	82	15	likert	likert	ADJ
gp-379	82	16	scale	scale	NOUN
gp-379	82	17	designed	design	VERB
gp-379	82	18	to	to	PART
gp-379	82	19	measure	measure	VERB
gp-379	82	20	perceptions	perception	NOUN
gp-379	82	21	of	of	ADP
gp-379	82	22	service	service	NOUN
gp-379	82	23	quality	quality	NOUN
gp-379	82	24	,	,	PUNCT
gp-379	82	25	price	price	NOUN
gp-379	82	26	,	,	PUNCT
gp-379	82	27	purchase	purchase	NOUN
gp-379	82	28	decisions	decision	NOUN
gp-379	82	29	,	,	PUNCT
gp-379	82	30	and	and	CCONJ
gp-379	82	31	repeat	repeat	NOUN
gp-379	82	32	purchases	purchase	NOUN
gp-379	82	33	.	.	PUNCT
gp-379	83	1	the	the	DET
gp-379	83	2	object	object	NOUN
gp-379	83	3	of	of	ADP
gp-379	83	4	the	the	DET
gp-379	83	5	research	research	NOUN
gp-379	83	6	was	be	AUX
gp-379	83	7	active	active	ADJ
gp-379	83	8	customers	customer	NOUN
gp-379	83	9	of	of	ADP
gp-379	83	10	pt	pt	X
gp-379	83	11	ocs	ocs	PROPN
gp-379	83	12	global	global	PROPN
gp-379	83	13	services	services	PROPN
gp-379	83	14	,	,	PUNCT
gp-379	83	15	a	a	DET
gp-379	83	16	facility	facility	NOUN
gp-379	83	17	management	management	NOUN
gp-379	83	18	company	company	NOUN
gp-379	83	19	in	in	ADP
gp-379	83	20	indonesia	indonesia	PROPN
gp-379	83	21	providing	provide	VERB
gp-379	83	22	various	various	ADJ
gp-379	83	23	services	service	NOUN
gp-379	83	24	such	such	ADJ
gp-379	83	25	as	as	ADP
gp-379	83	26	cleaning	cleaning	NOUN
gp-379	83	27	,	,	PUNCT
gp-379	83	28	security	security	NOUN
gp-379	83	29	,	,	PUNCT
gp-379	83	30	technical	technical	ADJ
gp-379	83	31	support	support	NOUN
gp-379	83	32	,	,	PUNCT
gp-379	83	33	and	and	CCONJ
gp-379	83	34	others	other	NOUN
gp-379	83	35	.	.	PUNCT
gp-379	84	1	the	the	DET
gp-379	84	2	research	research	NOUN
gp-379	84	3	focused	focus	VERB
gp-379	84	4	on	on	ADP
gp-379	84	5	measuring	measure	VERB
gp-379	84	6	service	service	NOUN
gp-379	84	7	quality	quality	NOUN
gp-379	84	8	based	base	VERB
gp-379	84	9	on	on	ADP
gp-379	84	10	servqual	servqual	ADJ
gp-379	84	11	dimensions	dimension	NOUN
gp-379	84	12	,	,	PUNCT
gp-379	84	13	price	price	NOUN
gp-379	84	14	perception	perception	NOUN
gp-379	84	15	,	,	PUNCT
gp-379	84	16	the	the	DET
gp-379	84	17	purchase	purchase	NOUN
gp-379	84	18	decision	decision	NOUN
gp-379	84	19	process	process	NOUN
gp-379	84	20	,	,	PUNCT
gp-379	84	21	and	and	CCONJ
gp-379	84	22	repurchase	repurchase	VERB
gp-379	84	23	behavior	behavior	NOUN
gp-379	84	24	.	.	PUNCT
gp-379	85	1	the	the	DET
gp-379	85	2	unit	unit	NOUN
gp-379	85	3	of	of	ADP
gp-379	85	4	analysis	analysis	NOUN
gp-379	85	5	was	be	AUX
gp-379	85	6	individual	individual	ADJ
gp-379	85	7	customers	customer	NOUN
gp-379	85	8	who	who	PRON
gp-379	85	9	had	have	AUX
gp-379	85	10	made	make	VERB
gp-379	85	11	a	a	DET
gp-379	85	12	transaction	transaction	NOUN
gp-379	85	13	at	at	ADP
gp-379	85	14	least	least	ADJ
gp-379	85	15	once	once	ADV
gp-379	85	16	in	in	ADP
gp-379	85	17	the	the	DET
gp-379	85	18	past	past	ADJ
gp-379	85	19	year	year	NOUN
gp-379	85	20	,	,	PUNCT
gp-379	85	21	ensuring	ensure	VERB
gp-379	85	22	that	that	SCONJ
gp-379	85	23	the	the	DET
gp-379	85	24	data	datum	NOUN
gp-379	85	25	reflected	reflect	VERB
gp-379	85	26	customers	customer	NOUN
gp-379	85	27	’	'	PUNCT
gp-379	85	28	real	real	ADJ
gp-379	85	29	experiences	experience	NOUN
gp-379	85	30	with	with	ADP
gp-379	85	31	the	the	DET
gp-379	85	32	company	company	NOUN
gp-379	85	33	’s	’s	PART
gp-379	85	34	services	service	NOUN
gp-379	85	35	and	and	CCONJ
gp-379	85	36	prices	price	NOUN
gp-379	85	37	.	.	PUNCT
gp-379	86	1	data	datum	NOUN
gp-379	86	2	were	be	AUX
gp-379	86	3	collected	collect	VERB
gp-379	86	4	through	through	ADP
gp-379	86	5	questionnaires	questionnaire	NOUN
gp-379	86	6	distributed	distribute	VERB
gp-379	86	7	via	via	ADP
gp-379	86	8	google	google	PROPN
gp-379	86	9	forms	form	NOUN
gp-379	86	10	and	and	CCONJ
gp-379	86	11	whatsapp	whatsapp	NOUN
gp-379	86	12	.	.	PUNCT
gp-379	87	1	before	before	ADP
gp-379	87	2	being	be	AUX
gp-379	87	3	used	use	VERB
gp-379	87	4	in	in	ADP
gp-379	87	5	the	the	DET
gp-379	87	6	main	main	ADJ
gp-379	87	7	analysis	analysis	NOUN
gp-379	87	8	,	,	PUNCT
gp-379	87	9	the	the	DET
gp-379	87	10	instrument	instrument	NOUN
gp-379	87	11	was	be	AUX
gp-379	87	12	tested	test	VERB
gp-379	87	13	for	for	ADP
gp-379	87	14	validity	validity	NOUN
gp-379	87	15	and	and	CCONJ
gp-379	87	16	reliability	reliability	NOUN
gp-379	87	17	through	through	ADP
gp-379	87	18	content	content	NOUN
gp-379	87	19	validity	validity	NOUN
gp-379	87	20	tests	test	NOUN
gp-379	87	21	,	,	PUNCT
gp-379	87	22	construct	construct	VERB
gp-379	87	23	validity	validity	NOUN
gp-379	87	24	,	,	PUNCT
gp-379	87	25	and	and	CCONJ
gp-379	87	26	cronbach	cronbach	VERB
gp-379	87	27	’s	’s	PART
gp-379	87	28	alpha	alpha	NOUN
gp-379	87	29	,	,	PUNCT
gp-379	87	30	with	with	ADP
gp-379	87	31	a	a	DET
gp-379	87	32	minimum	minimum	ADJ
gp-379	87	33	threshold	threshold	NOUN
gp-379	87	34	of	of	ADP
gp-379	87	35	0.60–0.70	0.60–0.70	NOUN
gp-379	87	36	.	.	PUNCT
gp-379	88	1	data	datum	NOUN
gp-379	88	2	analysis	analysis	NOUN
gp-379	88	3	was	be	AUX
gp-379	88	4	conducted	conduct	VERB
gp-379	88	5	using	use	VERB
gp-379	88	6	the	the	DET
gp-379	88	7	partial	partial	ADJ
gp-379	88	8	least	least	ADJ
gp-379	88	9	squares	square	NOUN
gp-379	88	10	–	–	PUNCT
gp-379	88	11	structural	structural	ADJ
gp-379	88	12	equation	equation	NOUN
gp-379	88	13	modeling	modeling	NOUN
gp-379	88	14	(	(	PUNCT
gp-379	88	15	pls	pls	INTJ
gp-379	88	16	-	-	PUNCT
gp-379	88	17	sem	sem	NOUN
gp-379	88	18	)	)	PUNCT
gp-379	88	19	method	method	NOUN
gp-379	88	20	because	because	SCONJ
gp-379	88	21	it	it	PRON
gp-379	88	22	effectively	effectively	ADV
gp-379	88	23	tests	test	VERB
gp-379	88	24	predictive	predictive	ADJ
gp-379	88	25	models	model	NOUN
gp-379	88	26	and	and	CCONJ
gp-379	88	27	mediation	mediation	NOUN
gp-379	88	28	relationships	relationship	NOUN
gp-379	88	29	.	.	PUNCT
gp-379	89	1	model	model	NOUN
gp-379	89	2	evaluation	evaluation	NOUN
gp-379	89	3	included	include	VERB
gp-379	89	4	testing	test	VERB
gp-379	89	5	the	the	DET
gp-379	89	6	outer	outer	ADJ
gp-379	89	7	model	model	NOUN
gp-379	89	8	(	(	PUNCT
gp-379	89	9	validity	validity	NOUN
gp-379	89	10	and	and	CCONJ
gp-379	89	11	reliability	reliability	NOUN
gp-379	89	12	of	of	ADP
gp-379	89	13	indicators	indicator	NOUN
gp-379	89	14	)	)	PUNCT
gp-379	89	15	and	and	CCONJ
gp-379	89	16	inner	inner	ADJ
gp-379	89	17	model	model	NOUN
gp-379	89	18	(	(	PUNCT
gp-379	89	19	r²	r²	PROPN
gp-379	89	20	,	,	PUNCT
gp-379	89	21	t	t	NOUN
gp-379	89	22	-	-	PUNCT
gp-379	89	23	test	test	NOUN
gp-379	89	24	,	,	PUNCT
gp-379	89	25	and	and	CCONJ
gp-379	89	26	the	the	DET
gp-379	89	27	significance	significance	NOUN
gp-379	89	28	of	of	ADP
gp-379	89	29	relationships	relationship	NOUN
gp-379	89	30	between	between	ADP
gp-379	89	31	variables	variable	NOUN
gp-379	89	32	)	)	PUNCT
gp-379	89	33	.	.	PUNCT
gp-379	90	1	the	the	DET
gp-379	90	2	study	study	NOUN
gp-379	90	3	’s	’s	PART
gp-379	90	4	results	result	NOUN
gp-379	90	5	were	be	AUX
gp-379	90	6	expected	expect	VERB
gp-379	90	7	to	to	PART
gp-379	90	8	provide	provide	VERB
gp-379	90	9	an	an	DET
gp-379	90	10	empirical	empirical	ADJ
gp-379	90	11	picture	picture	NOUN
gp-379	90	12	of	of	ADP
gp-379	90	13	factors	factor	NOUN
gp-379	90	14	influencing	influence	VERB
gp-379	90	15	repurchase	repurchase	VERB
gp-379	90	16	and	and	CCONJ
gp-379	90	17	serve	serve	VERB
gp-379	90	18	as	as	ADP
gp-379	90	19	a	a	DET
gp-379	90	20	basis	basis	NOUN
gp-379	90	21	for	for	ADP
gp-379	90	22	strategies	strategy	NOUN
gp-379	90	23	to	to	PART
gp-379	90	24	improve	improve	VERB
gp-379	90	25	service	service	NOUN
gp-379	90	26	quality	quality	NOUN
gp-379	90	27	and	and	CCONJ
gp-379	90	28	customer	customer	NOUN
gp-379	90	29	loyalty	loyalty	NOUN
gp-379	90	30	in	in	ADP
gp-379	90	31	the	the	DET
gp-379	90	32	facility	facility	NOUN
gp-379	90	33	management	management	NOUN
gp-379	90	34	sector	sector	NOUN
gp-379	90	35	.	.	PUNCT
gp-379	91	1	result	result	NOUN
gp-379	91	2	and	and	CCONJ
gp-379	91	3	discussion	discussion	NOUN
gp-379	91	4	analisis	analisis	NOUN
gp-379	91	5	partial	partial	ADJ
gp-379	91	6	least	least	ADJ
gp-379	91	7	square	square	ADJ
gp-379	91	8	(	(	PUNCT
gp-379	91	9	pls	pls	INTJ
gp-379	91	10	)	)	PUNCT
gp-379	91	11	the	the	DET
gp-379	91	12	data	datum	NOUN
gp-379	91	13	processing	processing	NOUN
gp-379	91	14	in	in	ADP
gp-379	91	15	this	this	DET
gp-379	91	16	study	study	NOUN
gp-379	91	17	using	use	VERB
gp-379	91	18	smart	smart	ADJ
gp-379	91	19	pls	pls	NOUN
gp-379	91	20	consists	consist	VERB
gp-379	91	21	of	of	ADP
gp-379	91	22	two	two	NUM
gp-379	91	23	types	type	NOUN
gp-379	91	24	of	of	ADP
gp-379	91	25	models	model	NOUN
gp-379	91	26	formed	form	VERB
gp-379	91	27	,	,	PUNCT
gp-379	91	28	namely	namely	ADV
gp-379	91	29	the	the	DET
gp-379	91	30	measurement	measurement	NOUN
gp-379	91	31	model	model	NOUN
gp-379	91	32	(	(	PUNCT
gp-379	91	33	outer	outer	ADJ
gp-379	91	34	model	model	NOUN
gp-379	91	35	)	)	PUNCT
gp-379	91	36	and	and	CCONJ
gp-379	91	37	the	the	DET
gp-379	91	38	structural	structural	ADJ
gp-379	91	39	model	model	NOUN
gp-379	91	40	(	(	PUNCT
gp-379	91	41	inner	inner	ADJ
gp-379	91	42	model	model	NOUN
gp-379	91	43	)	)	PUNCT
gp-379	91	44	.	.	PUNCT
gp-379	92	1	evaluation	evaluation	NOUN
gp-379	92	2	of	of	ADP
gp-379	92	3	the	the	DET
gp-379	92	4	measurement	measurement	NOUN
gp-379	92	5	model	model	NOUN
gp-379	92	6	(	(	PUNCT
gp-379	92	7	outer	outer	ADJ
gp-379	92	8	model	model	NOUN
gp-379	92	9	)	)	PUNCT
gp-379	92	10	is	be	AUX
gp-379	92	11	carried	carry	VERB
gp-379	92	12	out	out	ADP
gp-379	92	13	to	to	PART
gp-379	92	14	assess	assess	VERB
gp-379	92	15	the	the	DET
gp-379	92	16	validity	validity	NOUN
gp-379	92	17	and	and	CCONJ
gp-379	92	18	reliability	reliability	NOUN
gp-379	92	19	of	of	ADP
gp-379	92	20	the	the	DET
gp-379	92	21	model	model	NOUN
gp-379	92	22	.	.	PUNCT
gp-379	93	1	meanwhile	meanwhile	ADV
gp-379	93	2	,	,	PUNCT
gp-379	93	3	the	the	DET
gp-379	93	4	evaluation	evaluation	NOUN
gp-379	93	5	of	of	ADP
gp-379	93	6	the	the	DET
gp-379	93	7	structural	structural	ADJ
gp-379	93	8	model	model	NOUN
gp-379	93	9	(	(	PUNCT
gp-379	93	10	inner	inner	ADJ
gp-379	93	11	model	model	NOUN
gp-379	93	12	)	)	PUNCT
gp-379	93	13	aims	aim	VERB
gp-379	93	14	to	to	PART
gp-379	93	15	measure	measure	VERB
gp-379	93	16	the	the	DET
gp-379	93	17	magnitude	magnitude	NOUN
gp-379	93	18	of	of	ADP
gp-379	93	19	the	the	DET
gp-379	93	20	influence	influence	NOUN
gp-379	93	21	between	between	ADP
gp-379	93	22	latent	latent	NOUN
gp-379	93	23	variables	variable	NOUN
gp-379	93	24	.	.	PUNCT
gp-379	94	1	outer	outer	ADJ
gp-379	94	2	model	model	NOUN
gp-379	94	3	testing	testing	NOUN
gp-379	94	4	as	as	ADP
gp-379	94	5	for	for	ADP
gp-379	94	6	the	the	DET
gp-379	94	7	measurement	measurement	NOUN
gp-379	94	8	model	model	NOUN
gp-379	94	9	(	(	PUNCT
gp-379	94	10	outer	outer	ADJ
gp-379	94	11	model	model	NOUN
gp-379	94	12	)	)	PUNCT
gp-379	94	13	for	for	ADP
gp-379	94	14	testing	test	VERB
gp-379	94	15	the	the	DET
gp-379	94	16	validity	validity	NOUN
gp-379	94	17	and	and	CCONJ
gp-379	94	18	reliability	reliability	NOUN
gp-379	94	19	for	for	ADP
gp-379	94	20	the	the	DET
gp-379	94	21	equation	equation	NOUN
gp-379	94	22	model	model	NOUN
gp-379	94	23	can	can	AUX
gp-379	94	24	be	be	AUX
gp-379	94	25	obtained	obtain	VERB
gp-379	94	26	by	by	ADP
gp-379	94	27	implementing	implement	VERB
gp-379	94	28	the	the	DET
gp-379	94	29	pls	pls	PROPN
gp-379	94	30	algorithme	algorithme	NOUN
gp-379	94	31	process	process	NOUN
gp-379	94	32	on	on	ADP
gp-379	94	33	smartpls	smartpls	PROPN
gp-379	94	34	software	software	NOUN
gp-379	94	35	,	,	PUNCT
gp-379	94	36	the	the	DET
gp-379	94	37	display	display	NOUN
gp-379	94	38	results	result	NOUN
gp-379	94	39	of	of	ADP
gp-379	94	40	the	the	DET
gp-379	94	41	pls	pls	PROPN
gp-379	94	42	algorithme	algorithme	NOUN
gp-379	94	43	process	process	NOUN
gp-379	94	44	can	can	AUX
gp-379	94	45	be	be	AUX
gp-379	94	46	seen	see	VERB
gp-379	94	47	in	in	ADP
gp-379	94	48	the	the	DET
gp-379	94	49	following	follow	VERB
gp-379	94	50	figure	figure	NOUN
gp-379	94	51	1	1	NUM
gp-379	94	52	:	:	PUNCT
gp-379	94	53	the	the	DET
gp-379	94	54	effect	effect	NOUN
gp-379	94	55	of	of	ADP
gp-379	94	56	service	service	NOUN
gp-379	94	57	quality	quality	NOUN
gp-379	94	58	and	and	CCONJ
gp-379	94	59	price	price	NOUN
gp-379	94	60	on	on	ADP
gp-379	94	61	repeat	repeat	NOUN
gp-379	94	62	purchases	purchase	NOUN
gp-379	94	63	through	through	ADP
gp-379	94	64	purchase	purchase	NOUN
gp-379	94	65	decisions	decision	NOUN
gp-379	94	66	as	as	ADP
gp-379	94	67	intervening	intervene	VERB
gp-379	94	68	variables	variable	NOUN
gp-379	94	69	in	in	ADP
gp-379	94	70	facility	facility	NOUN
gp-379	94	71	management	management	NOUN
gp-379	94	72	company	company	NOUN
gp-379	94	73	pt	pt	PROPN
gp-379	94	74	ocs	ocs	PROPN
gp-379	94	75	global	global	PROPN
gp-379	94	76	services	service	NOUN
gp-379	94	77	2091	2091	NUM
gp-379	94	78	figure	figure	NOUN
gp-379	94	79	1	1	NUM
gp-379	94	80	.	.	PUNCT
gp-379	94	81	evaluation	evaluation	NOUN
gp-379	94	82	of	of	ADP
gp-379	94	83	the	the	DET
gp-379	94	84	outer	outer	ADJ
gp-379	94	85	model	model	NOUN
gp-379	94	86	1	1	NUM
gp-379	94	87	)	)	PUNCT
gp-379	94	88	convergent	convergent	NOUN
gp-379	94	89	validity	validity	NOUN
gp-379	94	90	convergent	convergent	NOUN
gp-379	94	91	validity	validity	NOUN
gp-379	94	92	testing	testing	NOUN
gp-379	94	93	uses	use	VERB
gp-379	94	94	outer	outer	ADJ
gp-379	94	95	loading	loading	NOUN
gp-379	94	96	or	or	CCONJ
gp-379	94	97	loading	loading	NOUN
gp-379	94	98	factor	factor	NOUN
gp-379	94	99	values	value	NOUN
gp-379	94	100	.	.	PUNCT
gp-379	95	1	convergent	convergent	ADJ
gp-379	95	2	validity	validity	NOUN
gp-379	95	3	test	test	NOUN
gp-379	95	4	if	if	SCONJ
gp-379	95	5	the	the	DET
gp-379	95	6	outer	outer	ADJ
gp-379	95	7	loading	loading	NOUN
gp-379	95	8	value	value	NOUN
gp-379	95	9	is	be	AUX
gp-379	95	10	>	>	X
gp-379	95	11	0.7	0.7	NUM
gp-379	95	12	.	.	PUNCT
gp-379	96	1	based	base	VERB
gp-379	96	2	on	on	ADP
gp-379	96	3	this	this	DET
gp-379	96	4	explanation	explanation	NOUN
gp-379	96	5	,	,	PUNCT
gp-379	96	6	the	the	DET
gp-379	96	7	following	follow	VERB
gp-379	96	8	is	be	AUX
gp-379	96	9	the	the	DET
gp-379	96	10	convergent	convergent	NOUN
gp-379	96	11	validity	validity	NOUN
gp-379	96	12	value	value	NOUN
gp-379	96	13	of	of	ADP
gp-379	96	14	this	this	DET
gp-379	96	15	research	research	NOUN
gp-379	96	16	.	.	PUNCT
gp-379	97	1	tabel	tabel	NOUN
gp-379	97	2	1	1	NUM
gp-379	97	3	.	.	PUNCT
gp-379	98	1	convergent	convergent	NOUN
gp-379	98	2	validity	validity	NOUN
gp-379	98	3	indicator	indicator	NOUN
gp-379	98	4	loading	loading	NOUN
gp-379	98	5	factor	factor	NOUN
gp-379	98	6	criterion	criterion	NOUN
gp-379	98	7	information	information	NOUN
gp-379	98	8	x1.1	x1.1	PROPN
gp-379	98	9	0.836	0.836	NUM
gp-379	98	10	0,7	0,7	NUM
gp-379	98	11	valid	valid	ADJ
gp-379	98	12	x1.2	x1.2	PROPN
gp-379	98	13	0.904	0.904	NUM
gp-379	98	14	0,7	0,7	NUM
gp-379	98	15	valid	valid	ADJ
gp-379	98	16	x1.3	x1.3	PROPN
gp-379	98	17	0.915	0.915	NUM
gp-379	98	18	0,7	0,7	NUM
gp-379	98	19	valid	valid	ADJ
gp-379	98	20	x1.4	x1.4	PROPN
gp-379	98	21	0.877	0.877	NUM
gp-379	98	22	0,7	0,7	NUM
gp-379	98	23	valid	valid	ADJ
gp-379	98	24	x1.5	x1.5	NOUN
gp-379	98	25	0.876	0.876	NUM
gp-379	98	26	0,7	0,7	NUM
gp-379	98	27	valid	valid	ADJ
gp-379	98	28	x1.6	x1.6	NOUN
gp-379	98	29	0.913	0.913	NUM
gp-379	98	30	0,7	0,7	NUM
gp-379	98	31	valid	valid	ADJ
gp-379	98	32	x1.7	x1.7	ADP
gp-379	99	1	0.874	0.874	NUM
gp-379	99	2	0,7	0,7	NUM
gp-379	99	3	valid	valid	ADJ
gp-379	99	4	x1.8	x1.8	PROPN
gp-379	99	5	0.903	0.903	NUM
gp-379	99	6	0,7	0,7	NUM
gp-379	99	7	valid	valid	ADJ
gp-379	99	8	x1.9	x1.9	PROPN
gp-379	100	1	0.909	0.909	NUM
gp-379	100	2	0,7	0,7	NUM
gp-379	100	3	valid	valid	ADJ
gp-379	100	4	x1.10	x1.10	ADP
gp-379	100	5	0.915	0.915	NUM
gp-379	100	6	0,7	0,7	NUM
gp-379	100	7	valid	valid	ADJ
gp-379	100	8	x2.1	x2.1	NUM
gp-379	101	1	0.907	0.907	NUM
gp-379	101	2	0,7	0,7	NUM
gp-379	101	3	valid	valid	ADJ
gp-379	101	4	x2.2	x2.2	PROPN
gp-379	101	5	0.925	0.925	NUM
gp-379	101	6	0,7	0,7	NUM
gp-379	101	7	valid	valid	ADJ
gp-379	101	8	x2.3	x2.3	ADP
gp-379	101	9	0.907	0.907	NUM
gp-379	101	10	0,7	0,7	NUM
gp-379	101	11	valid	valid	ADJ
gp-379	101	12	x2.4	x2.4	ADP
gp-379	101	13	0.902	0.902	NUM
gp-379	101	14	0,7	0,7	NUM
gp-379	101	15	valid	valid	ADJ
gp-379	101	16	x2.5	x2.5	PROPN
gp-379	101	17	0.880	0.880	NUM
gp-379	101	18	0,7	0,7	NUM
gp-379	101	19	valid	valid	ADJ
gp-379	101	20	x2.6	x2.6	PROPN
gp-379	101	21	0.923	0.923	NUM
gp-379	101	22	0,7	0,7	NUM
gp-379	101	23	valid	valid	ADJ
gp-379	101	24	z1	z1	PROPN
gp-379	101	25	0.891	0.891	NUM
gp-379	101	26	0,7	0,7	NUM
gp-379	101	27	valid	valid	ADJ
gp-379	101	28	z2	z2	PROPN
gp-379	101	29	0.892	0.892	NUM
gp-379	101	30	0,7	0,7	NUM
gp-379	101	31	valid	valid	ADJ
gp-379	101	32	z3	z3	PROPN
gp-379	101	33	0.926	0.926	NUM
gp-379	101	34	0,7	0,7	NUM
gp-379	101	35	valid	valid	ADJ
gp-379	101	36	z4	z4	PROPN
gp-379	101	37	0.929	0.929	NUM
gp-379	101	38	0,7	0,7	NUM
gp-379	101	39	valid	valid	ADJ
gp-379	101	40	z5	z5	PROPN
gp-379	101	41	0.835	0.835	NUM
gp-379	101	42	0,7	0,7	NUM
gp-379	101	43	valid	valid	ADJ
gp-379	101	44	the	the	DET
gp-379	101	45	effect	effect	NOUN
gp-379	101	46	of	of	ADP
gp-379	101	47	service	service	NOUN
gp-379	101	48	quality	quality	NOUN
gp-379	101	49	and	and	CCONJ
gp-379	101	50	price	price	NOUN
gp-379	101	51	on	on	ADP
gp-379	101	52	repeat	repeat	NOUN
gp-379	101	53	purchases	purchase	NOUN
gp-379	101	54	through	through	ADP
gp-379	101	55	purchase	purchase	NOUN
gp-379	101	56	decisions	decision	NOUN
gp-379	101	57	as	as	ADP
gp-379	101	58	intervening	intervene	VERB
gp-379	101	59	variables	variable	NOUN
gp-379	101	60	in	in	ADP
gp-379	101	61	facility	facility	NOUN
gp-379	101	62	management	management	NOUN
gp-379	101	63	company	company	NOUN
gp-379	101	64	pt	pt	PROPN
gp-379	101	65	ocs	ocs	PROPN
gp-379	101	66	global	global	PROPN
gp-379	101	67	services	service	NOUN
gp-379	101	68	2092	2092	NUM
gp-379	101	69	z6	z6	PROPN
gp-379	101	70	0.885	0.885	NUM
gp-379	101	71	0,7	0,7	NUM
gp-379	101	72	valid	valid	ADJ
gp-379	101	73	z7	z7	PROPN
gp-379	101	74	0.894	0.894	NUM
gp-379	101	75	0,7	0,7	NUM
gp-379	101	76	valid	valid	ADJ
gp-379	101	77	z8	z8	NOUN
gp-379	101	78	0.928	0.928	NUM
gp-379	101	79	0,7	0,7	NUM
gp-379	101	80	valid	valid	ADJ
gp-379	101	81	z9	z9	PROPN
gp-379	101	82	0.927	0.927	NUM
gp-379	101	83	0,7	0,7	NUM
gp-379	101	84	valid	valid	ADJ
gp-379	101	85	z10	z10	NOUN
gp-379	101	86	0.884	0.884	NUM
gp-379	101	87	0,7	0,7	NUM
gp-379	101	88	valid	valid	ADJ
gp-379	101	89	y1	y1	PROPN
gp-379	101	90	0.833	0.833	NUM
gp-379	101	91	0,7	0,7	NUM
gp-379	101	92	valid	valid	ADJ
gp-379	101	93	y2	y2	NOUN
gp-379	101	94	0.887	0.887	NUM
gp-379	101	95	0,7	0,7	NUM
gp-379	101	96	valid	valid	ADJ
gp-379	101	97	y3	y3	NOUN
gp-379	101	98	0.828	0.828	NUM
gp-379	101	99	0,7	0,7	NUM
gp-379	101	100	valid	valid	ADJ
gp-379	101	101	y4	y4	PROPN
gp-379	101	102	0.894	0.894	NUM
gp-379	101	103	0,7	0,7	NUM
gp-379	101	104	valid	valid	ADJ
gp-379	101	105	y5	y5	NOUN
gp-379	101	106	0.850	0.850	NUM
gp-379	101	107	0,7	0,7	NUM
gp-379	101	108	valid	valid	ADJ
gp-379	101	109	y6	y6	NOUN
gp-379	101	110	0.864	0.864	NUM
gp-379	101	111	0,7	0,7	NUM
gp-379	101	112	valid	valid	ADJ
gp-379	101	113	y7	y7	PROPN
gp-379	101	114	0.889	0.889	NUM
gp-379	101	115	0,7	0,7	NUM
gp-379	101	116	valid	valid	ADJ
gp-379	101	117	y8	y8	PROPN
gp-379	101	118	0.827	0.827	NUM
gp-379	101	119	0,7	0,7	NUM
gp-379	101	120	valid	valid	ADJ
gp-379	101	121	y9	y9	NOUN
gp-379	101	122	0.850	0.850	NUM
gp-379	101	123	0,7	0,7	NUM
gp-379	101	124	valid	valid	ADJ
gp-379	101	125	y10	y10	NOUN
gp-379	101	126	0.865	0.865	NUM
gp-379	101	127	0,7	0,7	NUM
gp-379	101	128	valid	valid	ADJ
gp-379	101	129	source	source	NOUN
gp-379	101	130	:	:	PUNCT
gp-379	101	131	primary	primary	ADJ
gp-379	101	132	data	datum	NOUN
gp-379	101	133	processed	process	VERB
gp-379	101	134	,	,	PUNCT
gp-379	101	135	2025	2025	NUM
gp-379	101	136	based	base	VERB
gp-379	101	137	on	on	ADP
gp-379	101	138	table	table	NOUN
gp-379	101	139	1	1	NUM
gp-379	101	140	,	,	PUNCT
gp-379	101	141	it	it	PRON
gp-379	101	142	shows	show	VERB
gp-379	101	143	that	that	SCONJ
gp-379	101	144	the	the	DET
gp-379	101	145	value	value	NOUN
gp-379	101	146	of	of	ADP
gp-379	101	147	all	all	DET
gp-379	101	148	indicators	indicator	NOUN
gp-379	101	149	is	be	AUX
gp-379	101	150	greater	great	ADJ
gp-379	101	151	than	than	ADP
gp-379	101	152	the	the	DET
gp-379	101	153	criterion	criterion	NOUN
gp-379	101	154	of	of	ADP
gp-379	101	155	0.7	0.7	NUM
gp-379	101	156	,	,	PUNCT
gp-379	101	157	meaning	mean	VERB
gp-379	101	158	that	that	SCONJ
gp-379	101	159	all	all	DET
gp-379	101	160	indicators	indicator	NOUN
gp-379	101	161	of	of	ADP
gp-379	101	162	this	this	DET
gp-379	101	163	research	research	NOUN
gp-379	101	164	variable	variable	NOUN
gp-379	101	165	pass	pass	VERB
gp-379	101	166	the	the	DET
gp-379	101	167	convergent	convergent	NOUN
gp-379	101	168	validity	validity	NOUN
gp-379	101	169	test	test	NOUN
gp-379	101	170	.	.	PUNCT
gp-379	102	1	2	2	X
gp-379	102	2	)	)	PUNCT
gp-379	102	3	discriminant	discriminant	ADJ
gp-379	102	4	validity	validity	NOUN
gp-379	102	5	this	this	DET
gp-379	102	6	discriminant	discriminant	ADJ
gp-379	102	7	validity	validity	NOUN
gp-379	102	8	test	test	NOUN
gp-379	102	9	uses	use	VERB
gp-379	102	10	a	a	DET
gp-379	102	11	cross	cross	NOUN
gp-379	102	12	loading	loading	NOUN
gp-379	102	13	value	value	NOUN
gp-379	102	14	.	.	PUNCT
gp-379	103	1	an	an	DET
gp-379	103	2	indicator	indicator	NOUN
gp-379	103	3	is	be	AUX
gp-379	103	4	declared	declare	VERB
gp-379	103	5	to	to	PART
gp-379	103	6	meet	meet	VERB
gp-379	103	7	discriminant	discriminant	ADJ
gp-379	103	8	validity	validity	NOUN
gp-379	103	9	if	if	SCONJ
gp-379	103	10	the	the	DET
gp-379	103	11	indicator	indicator	NOUN
gp-379	103	12	's	's	PART
gp-379	103	13	cross	cross	NOUN
gp-379	103	14	loading	loading	NOUN
gp-379	103	15	value	value	NOUN
gp-379	103	16	on	on	ADP
gp-379	103	17	that	that	DET
gp-379	103	18	variable	variable	NOUN
gp-379	103	19	is	be	AUX
gp-379	103	20	the	the	DET
gp-379	103	21	largest	large	ADJ
gp-379	103	22	compared	compare	VERB
gp-379	103	23	to	to	ADP
gp-379	103	24	other	other	ADJ
gp-379	103	25	variables	variable	NOUN
gp-379	103	26	.	.	PUNCT
gp-379	104	1	the	the	DET
gp-379	104	2	following	follow	VERB
gp-379	104	3	is	be	AUX
gp-379	104	4	the	the	DET
gp-379	104	5	cross	cross	NOUN
gp-379	104	6	loading	loading	NOUN
gp-379	104	7	value	value	NOUN
gp-379	104	8	of	of	ADP
gp-379	104	9	each	each	DET
gp-379	104	10	indicator	indicator	NOUN
gp-379	104	11	:	:	PUNCT
gp-379	104	12	tabel	tabel	NOUN
gp-379	104	13	2	2	NUM
gp-379	104	14	.	.	PUNCT
gp-379	104	15	discriminant	discriminant	ADJ
gp-379	104	16	validity	validity	NOUN
gp-379	104	17	repurchase	repurchase	NOUN
gp-379	104	18	(	(	PUNCT
gp-379	104	19	y	y	NOUN
gp-379	104	20	)	)	PUNCT
gp-379	104	21	price	price	NOUN
gp-379	104	22	(	(	PUNCT
gp-379	104	23	x2	x2	NOUN
gp-379	104	24	)	)	PUNCT
gp-379	104	25	purchase	purchase	NOUN
gp-379	104	26	decision	decision	NOUN
gp-379	104	27	(	(	PUNCT
gp-379	104	28	z	z	NOUN
gp-379	104	29	)	)	PUNCT
gp-379	104	30	quality	quality	NOUN
gp-379	104	31	of	of	ADP
gp-379	104	32	service	service	NOUN
gp-379	104	33	(	(	PUNCT
gp-379	104	34	x1	x1	PROPN
gp-379	104	35	)	)	PUNCT
gp-379	104	36	x1.1	x1.1	PROPN
gp-379	104	37	0.794	0.794	NUM
gp-379	104	38	0.815	0.815	NUM
gp-379	104	39	0.708	0.708	NUM
gp-379	104	40	0.836	0.836	NUM
gp-379	104	41	x1.10	x1.10	PROPN
gp-379	104	42	0.847	0.847	NUM
gp-379	104	43	0.855	0.855	NUM
gp-379	104	44	0.756	0.756	NUM
gp-379	104	45	0.915	0.915	NUM
gp-379	104	46	x1.2	x1.2	NOUN
gp-379	104	47	0.822	0.822	NUM
gp-379	104	48	0.827	0.827	NUM
gp-379	104	49	0.779	0.779	NUM
gp-379	104	50	0.904	0.904	NUM
gp-379	104	51	x1.3	x1.3	PROPN
gp-379	104	52	0.850	0.850	NUM
gp-379	104	53	0.855	0.855	NUM
gp-379	104	54	0.754	0.754	NUM
gp-379	104	55	0.915	0.915	NUM
gp-379	104	56	x1.4	x1.4	PROPN
gp-379	104	57	0.859	0.859	NUM
gp-379	104	58	0.864	0.864	NUM
gp-379	104	59	0.824	0.824	NUM
gp-379	104	60	0.877	0.877	NUM
gp-379	104	61	x1.5	x1.5	NOUN
gp-379	104	62	0.832	0.832	NUM
gp-379	104	63	0.846	0.846	NUM
gp-379	104	64	0.843	0.843	NUM
gp-379	104	65	0.876	0.876	NUM
gp-379	104	66	x1.6	x1.6	PROPN
gp-379	104	67	0.851	0.851	NUM
gp-379	104	68	0.875	0.875	NUM
gp-379	104	69	0.819	0.819	NUM
gp-379	104	70	0.913	0.913	NUM
gp-379	104	71	x1.7	x1.7	PROPN
gp-379	105	1	0.845	0.845	NUM
gp-379	105	2	0.853	0.853	NUM
gp-379	105	3	0.851	0.851	NUM
gp-379	105	4	0.874	0.874	NUM
gp-379	105	5	x1.8	x1.8	PROPN
gp-379	106	1	0.842	0.842	NUM
gp-379	106	2	0.879	0.879	NUM
gp-379	106	3	0.829	0.829	NUM
gp-379	106	4	0.903	0.903	NUM
gp-379	107	1	x1.9	x1.9	PUNCT
gp-379	107	2	0.827	0.827	NUM
gp-379	107	3	0.840	0.840	NUM
gp-379	107	4	0.785	0.785	NUM
gp-379	107	5	0.909	0.909	NUM
gp-379	107	6	x2.1	x2.1	NUM
gp-379	108	1	0.843	0.843	NUM
gp-379	108	2	0.907	0.907	NUM
gp-379	108	3	0.812	0.812	NUM
gp-379	108	4	0.881	0.881	NUM
gp-379	108	5	x2.2	x2.2	PROPN
gp-379	108	6	0.874	0.874	NUM
gp-379	108	7	0.925	0.925	NUM
gp-379	108	8	0.848	0.848	NUM
gp-379	108	9	0.890	0.890	NUM
gp-379	108	10	x2.3	x2.3	ADP
gp-379	108	11	0.861	0.861	NUM
gp-379	108	12	0.907	0.907	NUM
gp-379	108	13	0.835	0.835	NUM
gp-379	108	14	0.872	0.872	NUM
gp-379	108	15	x2.4	x2.4	ADP
gp-379	108	16	0.851	0.851	NUM
gp-379	108	17	0.902	0.902	NUM
gp-379	108	18	0.824	0.824	NUM
gp-379	108	19	0.844	0.844	NUM
gp-379	108	20	x2.5	x2.5	PROPN
gp-379	108	21	0.806	0.806	NUM
gp-379	108	22	0.880	0.880	NUM
gp-379	108	23	0.769	0.769	NUM
gp-379	108	24	0.816	0.816	NUM
gp-379	108	25	x2.6	x2.6	PROPN
gp-379	109	1	0.859	0.859	NUM
gp-379	109	2	0.923	0.923	NUM
gp-379	109	3	0.822	0.822	NUM
gp-379	109	4	0.887	0.887	NUM
gp-379	109	5	the	the	DET
gp-379	109	6	effect	effect	NOUN
gp-379	109	7	of	of	ADP
gp-379	109	8	service	service	NOUN
gp-379	109	9	quality	quality	NOUN
gp-379	109	10	and	and	CCONJ
gp-379	109	11	price	price	NOUN
gp-379	109	12	on	on	ADP
gp-379	109	13	repeat	repeat	NOUN
gp-379	109	14	purchases	purchase	NOUN
gp-379	109	15	through	through	ADP
gp-379	109	16	purchase	purchase	NOUN
gp-379	109	17	decisions	decision	NOUN
gp-379	109	18	as	as	ADP
gp-379	109	19	intervening	intervene	VERB
gp-379	109	20	variables	variable	NOUN
gp-379	109	21	in	in	ADP
gp-379	109	22	facility	facility	NOUN
gp-379	109	23	management	management	NOUN
gp-379	109	24	company	company	NOUN
gp-379	109	25	pt	pt	PROPN
gp-379	109	26	ocs	ocs	PROPN
gp-379	109	27	global	global	PROPN
gp-379	109	28	services	service	NOUN
gp-379	109	29	2093	2093	NUM
gp-379	109	30	y1	y1	NOUN
gp-379	109	31	0.833	0.833	NUM
gp-379	109	32	0.790	0.790	NUM
gp-379	109	33	0.731	0.731	NUM
gp-379	109	34	0.756	0.756	NUM
gp-379	109	35	y10	y10	NOUN
gp-379	109	36	0.865	0.865	NUM
gp-379	109	37	0.804	0.804	NUM
gp-379	109	38	0.790	0.790	NUM
gp-379	109	39	0.817	0.817	NUM
gp-379	109	40	y2	y2	NOUN
gp-379	109	41	0.887	0.887	NUM
gp-379	109	42	0.815	0.815	NUM
gp-379	109	43	0.754	0.754	NUM
gp-379	109	44	0.796	0.796	NUM
gp-379	109	45	y3	y3	NOUN
gp-379	109	46	0.828	0.828	NUM
gp-379	109	47	0.795	0.795	NUM
gp-379	109	48	0.749	0.749	NUM
gp-379	109	49	0.823	0.823	NUM
gp-379	109	50	y4	y4	ADJ
gp-379	109	51	0.894	0.894	NUM
gp-379	109	52	0.839	0.839	NUM
gp-379	109	53	0.796	0.796	NUM
gp-379	109	54	0.845	0.845	NUM
gp-379	109	55	y5	y5	NOUN
gp-379	109	56	0.850	0.850	NUM
gp-379	109	57	0.768	0.768	NUM
gp-379	109	58	0.754	0.754	NUM
gp-379	109	59	0.790	0.790	NUM
gp-379	109	60	y6	y6	ADJ
gp-379	109	61	0.864	0.864	NUM
gp-379	109	62	0.830	0.830	NUM
gp-379	109	63	0.794	0.794	NUM
gp-379	109	64	0.812	0.812	NUM
gp-379	109	65	y7	y7	PROPN
gp-379	109	66	0.889	0.889	NUM
gp-379	109	67	0.830	0.830	NUM
gp-379	109	68	0.799	0.799	NUM
gp-379	109	69	0.822	0.822	NUM
gp-379	109	70	y8	y8	PROPN
gp-379	109	71	0.827	0.827	NUM
gp-379	109	72	0.800	0.800	NUM
gp-379	109	73	0.746	0.746	NUM
gp-379	109	74	0.806	0.806	NUM
gp-379	109	75	y9	y9	NOUN
gp-379	109	76	0.850	0.850	NUM
gp-379	109	77	0.766	0.766	NUM
gp-379	109	78	0.758	0.758	NUM
gp-379	109	79	0.788	0.788	NUM
gp-379	109	80	z1	z1	NOUN
gp-379	109	81	0.788	0.788	NUM
gp-379	109	82	0.800	0.800	NUM
gp-379	109	83	0.891	0.891	NUM
gp-379	109	84	0.769	0.769	NUM
gp-379	109	85	z10	z10	NOUN
gp-379	109	86	0.772	0.772	NUM
gp-379	109	87	0.780	0.780	NUM
gp-379	109	88	0.884	0.884	NUM
gp-379	109	89	0.770	0.770	NUM
gp-379	109	90	z2	z2	NOUN
gp-379	109	91	0.768	0.768	NUM
gp-379	109	92	0.781	0.781	NUM
gp-379	109	93	0.892	0.892	NUM
gp-379	109	94	0.771	0.771	NUM
gp-379	109	95	z3	z3	NOUN
gp-379	109	96	0.839	0.839	NUM
gp-379	109	97	0.840	0.840	NUM
gp-379	109	98	0.926	0.926	NUM
gp-379	109	99	0.847	0.847	NUM
gp-379	109	100	z4	z4	X
gp-379	109	101	0.841	0.841	NUM
gp-379	109	102	0.853	0.853	NUM
gp-379	109	103	0.929	0.929	NUM
gp-379	109	104	0.832	0.832	NUM
gp-379	109	105	z5	z5	NOUN
gp-379	109	106	0.807	0.807	NUM
gp-379	109	107	0.811	0.811	NUM
gp-379	109	108	0.835	0.835	NUM
gp-379	109	109	0.812	0.812	NUM
gp-379	109	110	z6	z6	NOUN
gp-379	109	111	0.772	0.772	NUM
gp-379	109	112	0.773	0.773	NUM
gp-379	109	113	0.885	0.885	NUM
gp-379	109	114	0.765	0.765	NUM
gp-379	109	115	z7	z7	PROPN
gp-379	109	116	0.764	0.764	NUM
gp-379	109	117	0.780	0.780	NUM
gp-379	109	118	0.894	0.894	NUM
gp-379	109	119	0.770	0.770	NUM
gp-379	109	120	z8	z8	NOUN
gp-379	109	121	0.836	0.836	NUM
gp-379	109	122	0.838	0.838	NUM
gp-379	109	123	0.928	0.928	NUM
gp-379	109	124	0.846	0.846	NUM
gp-379	109	125	z9	z9	PROPN
gp-379	109	126	0.839	0.839	NUM
gp-379	109	127	0.852	0.852	NUM
gp-379	109	128	0.927	0.927	NUM
gp-379	109	129	0.831	0.831	NUM
gp-379	109	130	source	source	NOUN
gp-379	109	131	:	:	PUNCT
gp-379	109	132	primary	primary	ADJ
gp-379	109	133	data	datum	NOUN
gp-379	109	134	processed	process	VERB
gp-379	109	135	,	,	PUNCT
gp-379	109	136	2025	2025	NUM
gp-379	109	137	based	base	VERB
gp-379	109	138	on	on	ADP
gp-379	109	139	table	table	NOUN
gp-379	109	140	2	2	NUM
gp-379	110	1	,	,	PUNCT
gp-379	110	2	it	it	PRON
gp-379	110	3	can	can	AUX
gp-379	110	4	be	be	AUX
gp-379	110	5	seen	see	VERB
gp-379	110	6	that	that	SCONJ
gp-379	110	7	each	each	DET
gp-379	110	8	indicator	indicator	NOUN
gp-379	110	9	in	in	ADP
gp-379	110	10	this	this	DET
gp-379	110	11	study	study	NOUN
gp-379	110	12	variable	variable	NOUN
gp-379	110	13	has	have	VERB
gp-379	110	14	the	the	DET
gp-379	110	15	largest	large	ADJ
gp-379	110	16	outer	outer	ADJ
gp-379	110	17	loading	loading	NOUN
gp-379	110	18	value	value	NOUN
gp-379	110	19	compared	compare	VERB
gp-379	110	20	to	to	ADP
gp-379	110	21	the	the	DET
gp-379	110	22	cross	cross	NOUN
gp-379	110	23	loading	loading	NOUN
gp-379	110	24	value	value	NOUN
gp-379	110	25	of	of	ADP
gp-379	110	26	other	other	ADJ
gp-379	110	27	variables	variable	NOUN
gp-379	110	28	.	.	PUNCT
gp-379	111	1	the	the	DET
gp-379	111	2	results	result	NOUN
gp-379	111	3	can	can	AUX
gp-379	111	4	be	be	AUX
gp-379	111	5	stated	state	VERB
gp-379	111	6	that	that	SCONJ
gp-379	111	7	the	the	DET
gp-379	111	8	indicators	indicator	NOUN
gp-379	111	9	in	in	ADP
gp-379	111	10	this	this	DET
gp-379	111	11	study	study	NOUN
gp-379	111	12	have	have	VERB
gp-379	111	13	good	good	ADJ
gp-379	111	14	discriminant	discriminant	ADJ
gp-379	111	15	validity	validity	NOUN
gp-379	111	16	in	in	ADP
gp-379	111	17	compiling	compile	VERB
gp-379	111	18	their	their	PRON
gp-379	111	19	respective	respective	ADJ
gp-379	111	20	variables	variable	NOUN
gp-379	111	21	.	.	PUNCT
gp-379	112	1	3	3	X
gp-379	112	2	)	)	PUNCT
gp-379	112	3	average	average	ADJ
gp-379	112	4	variance	variance	NOUN
gp-379	112	5	extracted	extract	VERB
gp-379	112	6	(	(	PUNCT
gp-379	112	7	ave	ave	NOUN
gp-379	112	8	)	)	PUNCT
gp-379	112	9	discriminant	discriminant	ADJ
gp-379	112	10	validity	validity	NOUN
gp-379	112	11	can	can	AUX
gp-379	112	12	also	also	ADV
gp-379	112	13	be	be	AUX
gp-379	112	14	determined	determine	VERB
gp-379	112	15	through	through	ADP
gp-379	112	16	other	other	ADJ
gp-379	112	17	methods	method	NOUN
gp-379	112	18	,	,	PUNCT
gp-379	112	19	namely	namely	ADV
gp-379	112	20	by	by	ADP
gp-379	112	21	looking	look	VERB
gp-379	112	22	at	at	ADP
gp-379	112	23	the	the	DET
gp-379	112	24	average	average	ADJ
gp-379	112	25	variance	variance	NOUN
gp-379	112	26	extracted	extract	VERB
gp-379	112	27	(	(	PUNCT
gp-379	112	28	ave	ave	NOUN
gp-379	112	29	)	)	PUNCT
gp-379	112	30	value	value	NOUN
gp-379	112	31	.	.	PUNCT
gp-379	113	1	the	the	DET
gp-379	113	2	indicator	indicator	NOUN
gp-379	113	3	is	be	AUX
gp-379	113	4	declared	declare	VERB
gp-379	113	5	to	to	PART
gp-379	113	6	meet	meet	VERB
gp-379	113	7	the	the	DET
gp-379	113	8	average	average	ADJ
gp-379	113	9	variance	variance	NOUN
gp-379	113	10	extracted	extract	VERB
gp-379	113	11	(	(	PUNCT
gp-379	113	12	ave	ave	PROPN
gp-379	113	13	)	)	PUNCT
gp-379	113	14	if	if	SCONJ
gp-379	113	15	it	it	PRON
gp-379	113	16	has	have	VERB
gp-379	113	17	a	a	DET
gp-379	113	18	value	value	NOUN
gp-379	113	19	of	of	ADP
gp-379	113	20	>	>	X
gp-379	113	21	0.5	0.5	NUM
gp-379	113	22	.	.	PUNCT
gp-379	114	1	here	here	ADV
gp-379	114	2	's	's	PART
gp-379	114	3	table	table	NOUN
gp-379	114	4	3	3	NUM
gp-379	114	5	:	:	PUNCT
gp-379	114	6	tabel	tabel	NOUN
gp-379	114	7	3	3	NUM
gp-379	114	8	.	.	PUNCT
gp-379	114	9	average	average	ADJ
gp-379	114	10	variance	variance	NOUN
gp-379	114	11	extracted	extract	VERB
gp-379	114	12	(	(	PUNCT
gp-379	114	13	ave	ave	PROPN
gp-379	114	14	)	)	PUNCT
gp-379	114	15	variabel	variabel	PROPN
gp-379	114	16	average	average	ADJ
gp-379	114	17	variance	variance	NOUN
gp-379	114	18	extracted	extract	VERB
gp-379	114	19	(	(	PUNCT
gp-379	114	20	ave	ave	NOUN
gp-379	114	21	)	)	PUNCT
gp-379	114	22	price	price	NOUN
gp-379	114	23	(	(	PUNCT
gp-379	114	24	x2	x2	NOUN
gp-379	114	25	)	)	PUNCT
gp-379	114	26	0.738	0.738	NUM
gp-379	114	27	purchase	purchase	NOUN
gp-379	114	28	decision	decision	NOUN
gp-379	114	29	(	(	PUNCT
gp-379	114	30	y	y	NOUN
gp-379	114	31	)	)	PUNCT
gp-379	114	32	0.824	0.824	NUM
gp-379	114	33	quality	quality	NOUN
gp-379	114	34	of	of	ADP
gp-379	114	35	service	service	NOUN
gp-379	114	36	(	(	PUNCT
gp-379	114	37	x1	x1	PROPN
gp-379	114	38	)	)	PUNCT
gp-379	114	39	0.809	0.809	NUM
gp-379	114	40	repurchase	repurchase	NOUN
gp-379	114	41	(	(	PUNCT
gp-379	114	42	z	z	NOUN
gp-379	114	43	)	)	PUNCT
gp-379	114	44	0.797	0.797	NUM
gp-379	114	45	source	source	NOUN
gp-379	114	46	:	:	PUNCT
gp-379	114	47	primary	primary	ADJ
gp-379	114	48	data	datum	NOUN
gp-379	114	49	processed	process	VERB
gp-379	114	50	,	,	PUNCT
gp-379	114	51	2025	2025	NUM
gp-379	114	52	based	base	VERB
gp-379	114	53	on	on	ADP
gp-379	114	54	table	table	NOUN
gp-379	114	55	3	3	NUM
gp-379	114	56	,	,	PUNCT
gp-379	114	57	it	it	PRON
gp-379	114	58	is	be	AUX
gp-379	114	59	shown	show	VERB
gp-379	114	60	that	that	SCONJ
gp-379	114	61	all	all	DET
gp-379	114	62	variables	variable	NOUN
gp-379	114	63	,	,	PUNCT
gp-379	114	64	namely	namely	ADV
gp-379	114	65	service	service	NOUN
gp-379	114	66	quality	quality	NOUN
gp-379	114	67	,	,	PUNCT
gp-379	114	68	price	price	NOUN
gp-379	114	69	,	,	PUNCT
gp-379	114	70	purchase	purchase	NOUN
gp-379	114	71	decision	decision	NOUN
gp-379	114	72	and	and	CCONJ
gp-379	114	73	repurchase	repurchase	VERB
gp-379	114	74	have	have	VERB
gp-379	114	75	an	an	DET
gp-379	114	76	average	average	ADJ
gp-379	114	77	variance	variance	NOUN
gp-379	114	78	extracted	extract	VERB
gp-379	114	79	(	(	PUNCT
gp-379	114	80	ave	ave	NOUN
gp-379	114	81	)	)	PUNCT
gp-379	114	82	value	value	NOUN
gp-379	114	83	of	of	ADP
gp-379	114	84	>	>	X
gp-379	114	85	0.5	0.5	NUM
gp-379	114	86	so	so	SCONJ
gp-379	114	87	that	that	SCONJ
gp-379	114	88	all	all	DET
gp-379	114	89	the	the	DET
gp-379	114	90	effect	effect	NOUN
gp-379	114	91	of	of	ADP
gp-379	114	92	service	service	NOUN
gp-379	114	93	quality	quality	NOUN
gp-379	114	94	and	and	CCONJ
gp-379	114	95	price	price	NOUN
gp-379	114	96	on	on	ADP
gp-379	114	97	repeat	repeat	NOUN
gp-379	114	98	purchases	purchase	NOUN
gp-379	114	99	through	through	ADP
gp-379	114	100	purchase	purchase	NOUN
gp-379	114	101	decisions	decision	NOUN
gp-379	114	102	as	as	ADP
gp-379	114	103	intervening	intervene	VERB
gp-379	114	104	variables	variable	NOUN
gp-379	114	105	in	in	ADP
gp-379	114	106	facility	facility	NOUN
gp-379	114	107	management	management	NOUN
gp-379	114	108	company	company	NOUN
gp-379	114	109	pt	pt	PROPN
gp-379	114	110	ocs	ocs	PROPN
gp-379	114	111	global	global	PROPN
gp-379	114	112	services	service	NOUN
gp-379	114	113	2094	2094	NUM
gp-379	114	114	variables	variable	NOUN
gp-379	114	115	can	can	AUX
gp-379	114	116	be	be	AUX
gp-379	114	117	declared	declare	VERB
gp-379	114	118	to	to	PART
gp-379	114	119	meet	meet	VERB
gp-379	114	120	the	the	DET
gp-379	114	121	average	average	ADJ
gp-379	114	122	variance	variance	NOUN
gp-379	114	123	extracted	extract	VERB
gp-379	114	124	(	(	PUNCT
gp-379	114	125	ave	ave	NOUN
gp-379	114	126	)	)	PUNCT
gp-379	114	127	requirements	requirement	NOUN
gp-379	114	128	and	and	CCONJ
gp-379	114	129	declared	declare	VERB
gp-379	114	130	to	to	PART
gp-379	114	131	have	have	AUX
gp-379	114	132	passed	pass	VERB
gp-379	114	133	the	the	DET
gp-379	114	134	discriminant	discriminant	ADJ
gp-379	114	135	validity	validity	NOUN
gp-379	114	136	test	test	NOUN
gp-379	114	137	.	.	PUNCT
gp-379	115	1	4	4	X
gp-379	115	2	)	)	PUNCT
gp-379	115	3	composite	composite	ADJ
gp-379	115	4	reliability	reliability	NOUN
gp-379	115	5	a	a	DET
gp-379	115	6	variable	variable	NOUN
gp-379	115	7	is	be	AUX
gp-379	115	8	declared	declare	VERB
gp-379	115	9	to	to	PART
gp-379	115	10	meet	meet	VERB
gp-379	115	11	composite	composite	ADJ
gp-379	115	12	reliability	reliability	NOUN
gp-379	115	13	if	if	SCONJ
gp-379	115	14	it	it	PRON
gp-379	115	15	has	have	VERB
gp-379	115	16	a	a	DET
gp-379	115	17	composite	composite	ADJ
gp-379	115	18	reliability	reliability	NOUN
gp-379	115	19	value	value	NOUN
gp-379	115	20	of	of	ADP
gp-379	115	21	>	>	X
gp-379	115	22	0.7	0.7	NUM
gp-379	115	23	.	.	PUNCT
gp-379	116	1	the	the	DET
gp-379	116	2	following	follow	VERB
gp-379	116	3	are	be	AUX
gp-379	116	4	the	the	DET
gp-379	116	5	composite	composite	ADJ
gp-379	116	6	reliability	reliability	NOUN
gp-379	116	7	values	value	NOUN
gp-379	116	8	of	of	ADP
gp-379	116	9	the	the	DET
gp-379	116	10	variables	variable	NOUN
gp-379	116	11	in	in	ADP
gp-379	116	12	this	this	DET
gp-379	116	13	study	study	NOUN
gp-379	116	14	:	:	PUNCT
gp-379	116	15	tabel	tabel	NOUN
gp-379	116	16	4	4	NUM
gp-379	116	17	.	.	PUNCT
gp-379	116	18	composite	composite	ADJ
gp-379	116	19	reliability	reliability	NOUN
gp-379	116	20	variabel	variabel	NOUN
gp-379	116	21	composite	composite	ADJ
gp-379	116	22	reliability	reliability	NOUN
gp-379	116	23	price	price	NOUN
gp-379	116	24	(	(	PUNCT
gp-379	116	25	x2	x2	NOUN
gp-379	116	26	)	)	PUNCT
gp-379	116	27	0.966	0.966	NUM
gp-379	116	28	purchase	purchase	NOUN
gp-379	116	29	decision	decision	NOUN
gp-379	116	30	(	(	PUNCT
gp-379	116	31	y	y	NOUN
gp-379	116	32	)	)	PUNCT
gp-379	116	33	0.966	0.966	NUM
gp-379	116	34	quality	quality	NOUN
gp-379	116	35	of	of	ADP
gp-379	116	36	service	service	NOUN
gp-379	116	37	(	(	PUNCT
gp-379	116	38	x1	x1	PROPN
gp-379	116	39	)	)	PUNCT
gp-379	116	40	0.977	0.977	NUM
gp-379	116	41	repurchase	repurchase	NOUN
gp-379	116	42	(	(	PUNCT
gp-379	116	43	z	z	NOUN
gp-379	116	44	)	)	PUNCT
gp-379	116	45	0.975	0.975	NUM
gp-379	116	46	source	source	NOUN
gp-379	116	47	:	:	PUNCT
gp-379	116	48	primary	primary	ADJ
gp-379	116	49	data	datum	NOUN
gp-379	116	50	processed	process	VERB
gp-379	116	51	,	,	PUNCT
gp-379	116	52	2025	2025	NUM
gp-379	116	53	based	base	VERB
gp-379	116	54	on	on	ADP
gp-379	116	55	table	table	NOUN
gp-379	116	56	4	4	NUM
gp-379	116	57	,	,	PUNCT
gp-379	116	58	it	it	PRON
gp-379	116	59	shows	show	VERB
gp-379	116	60	that	that	SCONJ
gp-379	116	61	all	all	DET
gp-379	116	62	variables	variable	NOUN
gp-379	116	63	,	,	PUNCT
gp-379	116	64	namely	namely	ADV
gp-379	116	65	service	service	NOUN
gp-379	116	66	quality	quality	NOUN
gp-379	116	67	,	,	PUNCT
gp-379	116	68	price	price	NOUN
gp-379	116	69	,	,	PUNCT
gp-379	116	70	purchase	purchase	NOUN
gp-379	116	71	decision	decision	NOUN
gp-379	116	72	and	and	CCONJ
gp-379	116	73	repurchase	repurchase	VERB
gp-379	116	74	have	have	VERB
gp-379	116	75	a	a	DET
gp-379	116	76	composite	composite	ADJ
gp-379	116	77	reliability	reliability	NOUN
gp-379	116	78	value	value	NOUN
gp-379	116	79	of	of	ADP
gp-379	116	80	>	>	DET
gp-379	116	81	0.7	0.7	NUM
gp-379	116	82	so	so	SCONJ
gp-379	116	83	that	that	SCONJ
gp-379	116	84	it	it	PRON
gp-379	116	85	can	can	AUX
gp-379	116	86	be	be	AUX
gp-379	116	87	stated	state	VERB
gp-379	116	88	that	that	SCONJ
gp-379	116	89	all	all	DET
gp-379	116	90	variables	variable	NOUN
gp-379	116	91	meet	meet	VERB
gp-379	116	92	the	the	DET
gp-379	116	93	requirements	requirement	NOUN
gp-379	116	94	of	of	ADP
gp-379	116	95	the	the	DET
gp-379	116	96	composite	composite	ADJ
gp-379	116	97	reliability	reliability	NOUN
gp-379	116	98	test	test	NOUN
gp-379	116	99	.	.	PUNCT
gp-379	117	1	5	5	X
gp-379	117	2	)	)	PUNCT
gp-379	117	3	cronbach	cronbach	VERB
gp-379	117	4	alpha	alpha	NOUN
gp-379	117	5	the	the	DET
gp-379	117	6	reliability	reliability	NOUN
gp-379	117	7	test	test	NOUN
gp-379	117	8	with	with	ADP
gp-379	117	9	the	the	DET
gp-379	117	10	composite	composite	ADJ
gp-379	117	11	reliability	reliability	NOUN
gp-379	117	12	above	above	ADV
gp-379	117	13	can	can	AUX
gp-379	117	14	be	be	AUX
gp-379	117	15	strengthened	strengthen	VERB
gp-379	117	16	by	by	ADP
gp-379	117	17	using	use	VERB
gp-379	117	18	cronbach	cronbach	ADJ
gp-379	117	19	alpha	alpha	NOUN
gp-379	117	20	.	.	PUNCT
gp-379	118	1	a	a	DET
gp-379	118	2	variable	variable	NOUN
gp-379	118	3	is	be	AUX
gp-379	118	4	declared	declare	VERB
gp-379	118	5	reliable	reliable	ADJ
gp-379	118	6	or	or	CCONJ
gp-379	118	7	meets	meet	VERB
gp-379	118	8	cronbach	cronbach	VERB
gp-379	118	9	alpha	alpha	NOUN
gp-379	118	10	if	if	SCONJ
gp-379	118	11	it	it	PRON
gp-379	118	12	has	have	VERB
gp-379	118	13	a	a	DET
gp-379	118	14	value	value	NOUN
gp-379	118	15	of	of	ADP
gp-379	118	16	>	>	X
gp-379	118	17	0.7	0.7	NUM
gp-379	118	18	.	.	PUNCT
gp-379	119	1	here	here	ADV
gp-379	119	2	is	be	AUX
gp-379	119	3	the	the	DET
gp-379	119	4	cronbach	cronbach	ADJ
gp-379	119	5	alpha	alpha	NOUN
gp-379	119	6	value	value	NOUN
gp-379	119	7	of	of	ADP
gp-379	119	8	each	each	DET
gp-379	119	9	variable	variable	NOUN
gp-379	119	10	:	:	PUNCT
gp-379	119	11	tabel	tabel	NOUN
gp-379	119	12	5	5	NUM
gp-379	119	13	.	.	PUNCT
gp-379	119	14	cronbach	cronbach	PROPN
gp-379	119	15	alpha	alpha	PROPN
gp-379	119	16	variabel	variabel	PROPN
gp-379	119	17	cronbach	cronbach	VERB
gp-379	119	18	alpha	alpha	NOUN
gp-379	119	19	price	price	NOUN
gp-379	119	20	(	(	PUNCT
gp-379	119	21	x2	x2	PROPN
gp-379	119	22	)	)	PUNCT
gp-379	119	23	0.960	0.960	NUM
gp-379	119	24	purchase	purchase	NOUN
gp-379	119	25	decision	decision	NOUN
gp-379	119	26	(	(	PUNCT
gp-379	119	27	y	y	NOUN
gp-379	119	28	)	)	PUNCT
gp-379	119	29	0.957	0.957	NUM
gp-379	119	30	quality	quality	NOUN
gp-379	119	31	of	of	ADP
gp-379	119	32	service	service	NOUN
gp-379	119	33	(	(	PUNCT
gp-379	119	34	x1	x1	PROPN
gp-379	119	35	)	)	PUNCT
gp-379	119	36	0.974	0.974	NUM
gp-379	119	37	repurchase	repurchase	NOUN
gp-379	119	38	(	(	PUNCT
gp-379	119	39	z	z	NOUN
gp-379	119	40	)	)	PUNCT
gp-379	119	41	0.972	0.972	NUM
gp-379	119	42	source	source	NOUN
gp-379	119	43	:	:	PUNCT
gp-379	119	44	primary	primary	ADJ
gp-379	119	45	data	datum	NOUN
gp-379	119	46	processed	process	VERB
gp-379	119	47	,	,	PUNCT
gp-379	119	48	2025	2025	NUM
gp-379	119	49	based	base	VERB
gp-379	119	50	on	on	ADP
gp-379	119	51	table	table	NOUN
gp-379	119	52	5	5	NUM
gp-379	119	53	,	,	PUNCT
gp-379	119	54	it	it	PRON
gp-379	119	55	is	be	AUX
gp-379	119	56	shown	show	VERB
gp-379	119	57	that	that	SCONJ
gp-379	119	58	all	all	DET
gp-379	119	59	variables	variable	NOUN
gp-379	119	60	,	,	PUNCT
gp-379	119	61	namely	namely	ADV
gp-379	119	62	service	service	NOUN
gp-379	119	63	quality	quality	NOUN
gp-379	119	64	,	,	PUNCT
gp-379	119	65	price	price	NOUN
gp-379	119	66	,	,	PUNCT
gp-379	119	67	purchase	purchase	NOUN
gp-379	119	68	decision	decision	NOUN
gp-379	119	69	and	and	CCONJ
gp-379	119	70	repurchase	repurchase	VERB
gp-379	119	71	have	have	VERB
gp-379	119	72	a	a	DET
gp-379	119	73	cronbach	cronbach	ADJ
gp-379	119	74	alpha	alpha	NOUN
gp-379	119	75	value	value	NOUN
gp-379	119	76	of	of	ADP
gp-379	119	77	>	>	DET
gp-379	119	78	0.7	0.7	NUM
gp-379	119	79	so	so	SCONJ
gp-379	119	80	that	that	SCONJ
gp-379	119	81	it	it	PRON
gp-379	119	82	can	can	AUX
gp-379	119	83	be	be	AUX
gp-379	119	84	concluded	conclude	VERB
gp-379	119	85	that	that	SCONJ
gp-379	119	86	all	all	DET
gp-379	119	87	statements	statement	NOUN
gp-379	119	88	are	be	AUX
gp-379	119	89	reliable	reliable	ADJ
gp-379	119	90	,	,	PUNCT
gp-379	119	91	with	with	ADP
gp-379	119	92	a	a	DET
gp-379	119	93	consistent	consistent	ADJ
gp-379	119	94	meaning	meaning	NOUN
gp-379	119	95	that	that	PRON
gp-379	119	96	can	can	AUX
gp-379	119	97	be	be	AUX
gp-379	119	98	trusted	trust	VERB
gp-379	119	99	to	to	PART
gp-379	119	100	be	be	AUX
gp-379	119	101	used	use	VERB
gp-379	119	102	in	in	ADP
gp-379	119	103	research	research	NOUN
gp-379	119	104	.	.	PUNCT
gp-379	120	1	inner	inner	ADJ
gp-379	120	2	model	model	NOUN
gp-379	120	3	testing	test	VERB
gp-379	120	4	the	the	DET
gp-379	120	5	evaluation	evaluation	NOUN
gp-379	120	6	of	of	ADP
gp-379	120	7	the	the	DET
gp-379	120	8	structural	structural	ADJ
gp-379	120	9	model	model	NOUN
gp-379	120	10	(	(	PUNCT
gp-379	120	11	inner	inner	ADJ
gp-379	120	12	model	model	NOUN
gp-379	120	13	)	)	PUNCT
gp-379	120	14	was	be	AUX
gp-379	120	15	carried	carry	VERB
gp-379	120	16	out	out	ADP
gp-379	120	17	using	use	VERB
gp-379	120	18	coefficient	coefficient	ADJ
gp-379	120	19	determination	determination	NOUN
gp-379	120	20	(	(	PUNCT
gp-379	120	21	r2	r2	PROPN
gp-379	120	22	)	)	PUNCT
gp-379	120	23	,	,	PUNCT
gp-379	120	24	goodness	goodness	NOUN
gp-379	120	25	of	of	ADP
gp-379	120	26	fit	fit	ADJ
gp-379	120	27	test	test	NOUN
gp-379	120	28	,	,	PUNCT
gp-379	120	29	and	and	CCONJ
gp-379	120	30	hypothesis	hypothesis	NOUN
gp-379	120	31	test	test	NOUN
gp-379	120	32	(	(	PUNCT
gp-379	120	33	direct	direct	ADJ
gp-379	120	34	effect	effect	NOUN
gp-379	120	35	and	and	CCONJ
gp-379	120	36	indirect	indirect	ADJ
gp-379	120	37	effect	effect	NOUN
gp-379	120	38	)	)	PUNCT
gp-379	120	39	,	,	PUNCT
gp-379	120	40	the	the	DET
gp-379	120	41	following	follow	VERB
gp-379	120	42	is	be	AUX
gp-379	120	43	the	the	DET
gp-379	120	44	proposed	propose	VERB
gp-379	120	45	pls	pls	NOUN
gp-379	120	46	program	program	NOUN
gp-379	120	47	model	model	NOUN
gp-379	120	48	scheme	scheme	NOUN
gp-379	120	49	:	:	PUNCT
gp-379	120	50	the	the	DET
gp-379	120	51	effect	effect	NOUN
gp-379	120	52	of	of	ADP
gp-379	120	53	service	service	NOUN
gp-379	120	54	quality	quality	NOUN
gp-379	120	55	and	and	CCONJ
gp-379	120	56	price	price	NOUN
gp-379	120	57	on	on	ADP
gp-379	120	58	repeat	repeat	NOUN
gp-379	120	59	purchases	purchase	NOUN
gp-379	120	60	through	through	ADP
gp-379	120	61	purchase	purchase	NOUN
gp-379	120	62	decisions	decision	NOUN
gp-379	120	63	as	as	ADP
gp-379	120	64	intervening	intervene	VERB
gp-379	120	65	variables	variable	NOUN
gp-379	120	66	in	in	ADP
gp-379	120	67	facility	facility	NOUN
gp-379	120	68	management	management	NOUN
gp-379	120	69	company	company	NOUN
gp-379	121	1	pt	pt	PROPN
gp-379	121	2	ocs	ocs	PROPN
gp-379	121	3	global	global	PROPN
gp-379	121	4	services	service	NOUN
gp-379	121	5	2095	2095	NUM
gp-379	121	6	figure	figure	NOUN
gp-379	121	7	2	2	NUM
gp-379	121	8	.	.	PUNCT
gp-379	121	9	inner	inner	ADJ
gp-379	121	10	model	model	NOUN
gp-379	121	11	evaluation	evaluation	NOUN
gp-379	121	12	1	1	NUM
gp-379	121	13	)	)	PUNCT
gp-379	121	14	coefficient	coefficient	NOUN
gp-379	121	15	of	of	ADP
gp-379	121	16	determination	determination	NOUN
gp-379	121	17	(	(	PUNCT
gp-379	121	18	r2	r2	PROPN
gp-379	121	19	)	)	PUNCT
gp-379	121	20	the	the	DET
gp-379	121	21	magnitude	magnitude	NOUN
gp-379	121	22	of	of	ADP
gp-379	121	23	the	the	DET
gp-379	121	24	coefficient	coefficient	NOUN
gp-379	121	25	determination	determination	NOUN
gp-379	121	26	(	(	PUNCT
gp-379	121	27	r2	r2	PROPN
gp-379	121	28	)	)	PUNCT
gp-379	121	29	is	be	AUX
gp-379	121	30	used	use	VERB
gp-379	121	31	to	to	PART
gp-379	121	32	measure	measure	VERB
gp-379	121	33	how	how	SCONJ
gp-379	121	34	much	much	ADJ
gp-379	121	35	a	a	DET
gp-379	121	36	dependent	dependent	ADJ
gp-379	121	37	variable	variable	NOUN
gp-379	121	38	is	be	AUX
gp-379	121	39	affected	affect	VERB
gp-379	121	40	by	by	ADP
gp-379	121	41	other	other	ADJ
gp-379	121	42	variables	variable	NOUN
gp-379	121	43	.	.	PUNCT
gp-379	122	1	based	base	VERB
gp-379	122	2	on	on	ADP
gp-379	122	3	the	the	DET
gp-379	122	4	data	datum	NOUN
gp-379	122	5	processing	processing	NOUN
gp-379	122	6	that	that	PRON
gp-379	122	7	has	have	AUX
gp-379	122	8	been	be	AUX
gp-379	122	9	carried	carry	VERB
gp-379	122	10	out	out	ADP
gp-379	122	11	using	use	VERB
gp-379	122	12	smartpls	smartpls	NOUN
gp-379	122	13	,	,	PUNCT
gp-379	122	14	the	the	DET
gp-379	122	15	r	r	NOUN
gp-379	122	16	-	-	PUNCT
gp-379	122	17	square	square	ADJ
gp-379	122	18	value	value	NOUN
gp-379	122	19	is	be	AUX
gp-379	122	20	obtained	obtain	VERB
gp-379	122	21	as	as	ADP
gp-379	122	22	follows	follow	VERB
gp-379	122	23	:	:	PUNCT
gp-379	122	24	table	table	NOUN
gp-379	122	25	6	6	NUM
gp-379	122	26	.	.	PUNCT
gp-379	123	1	r	r	NOUN
gp-379	123	2	square	square	ADJ
gp-379	123	3	variabel	variabel	NOUN
gp-379	123	4	r	r	NOUN
gp-379	123	5	square	square	PROPN
gp-379	123	6	r	r	NOUN
gp-379	123	7	square	square	ADJ
gp-379	123	8	adjusted	adjust	VERB
gp-379	123	9	repurchase	repurchase	NOUN
gp-379	123	10	0.905	0.905	NUM
gp-379	123	11	0.904	0.904	NUM
gp-379	123	12	purchase	purchase	NOUN
gp-379	123	13	decision	decision	NOUN
gp-379	123	14	0.825	0.825	NUM
gp-379	123	15	0.824	0.824	NUM
gp-379	123	16	source	source	NOUN
gp-379	123	17	:	:	PUNCT
gp-379	123	18	primary	primary	ADJ
gp-379	123	19	data	datum	NOUN
gp-379	123	20	processed	process	VERB
gp-379	123	21	,	,	PUNCT
gp-379	123	22	2025	2025	NUM
gp-379	123	23	the	the	DET
gp-379	123	24	first	first	ADJ
gp-379	123	25	r	r	NOUN
gp-379	123	26	-	-	PUNCT
gp-379	123	27	square	square	NOUN
gp-379	123	28	was	be	AUX
gp-379	123	29	used	use	VERB
gp-379	123	30	to	to	PART
gp-379	123	31	see	see	VERB
gp-379	123	32	the	the	DET
gp-379	123	33	magnitude	magnitude	NOUN
gp-379	123	34	of	of	ADP
gp-379	123	35	the	the	DET
gp-379	123	36	influence	influence	NOUN
gp-379	123	37	of	of	ADP
gp-379	123	38	service	service	NOUN
gp-379	123	39	quality	quality	NOUN
gp-379	123	40	and	and	CCONJ
gp-379	123	41	price	price	NOUN
gp-379	123	42	on	on	ADP
gp-379	123	43	purchase	purchase	NOUN
gp-379	123	44	decisions	decision	NOUN
gp-379	123	45	with	with	ADP
gp-379	123	46	a	a	DET
gp-379	123	47	value	value	NOUN
gp-379	123	48	of	of	ADP
gp-379	123	49	0.825	0.825	NUM
gp-379	123	50	and	and	CCONJ
gp-379	123	51	was	be	AUX
gp-379	123	52	declared	declare	VERB
gp-379	123	53	to	to	PART
gp-379	123	54	have	have	VERB
gp-379	123	55	a	a	DET
gp-379	123	56	value	value	NOUN
gp-379	123	57	in	in	ADP
gp-379	123	58	the	the	DET
gp-379	123	59	good	good	ADJ
gp-379	123	60	category	category	NOUN
gp-379	123	61	,	,	PUNCT
gp-379	123	62	meaning	mean	VERB
gp-379	123	63	that	that	SCONJ
gp-379	123	64	the	the	DET
gp-379	123	65	variability	variability	NOUN
gp-379	123	66	of	of	ADP
gp-379	123	67	purchase	purchase	NOUN
gp-379	123	68	decisions	decision	NOUN
gp-379	123	69	can	can	AUX
gp-379	123	70	be	be	AUX
gp-379	123	71	explained	explain	VERB
gp-379	123	72	by	by	ADP
gp-379	123	73	the	the	DET
gp-379	123	74	quality	quality	NOUN
gp-379	123	75	of	of	ADP
gp-379	123	76	service	service	NOUN
gp-379	123	77	(	(	PUNCT
gp-379	123	78	x1	x1	PROPN
gp-379	123	79	)	)	PUNCT
gp-379	123	80	and	and	CCONJ
gp-379	123	81	price	price	NOUN
gp-379	123	82	(	(	PUNCT
gp-379	123	83	x2	x2	NOUN
gp-379	123	84	)	)	PUNCT
gp-379	123	85	of	of	ADP
gp-379	123	86	82.5	82.5	NUM
gp-379	123	87	%	%	NOUN
gp-379	123	88	.	.	PUNCT
gp-379	124	1	then	then	ADV
gp-379	124	2	the	the	DET
gp-379	124	3	second	second	ADJ
gp-379	124	4	r	r	NOUN
gp-379	124	5	-	-	PUNCT
gp-379	124	6	square	square	NOUN
gp-379	124	7	is	be	AUX
gp-379	124	8	used	use	VERB
gp-379	124	9	to	to	PART
gp-379	124	10	see	see	VERB
gp-379	124	11	the	the	DET
gp-379	124	12	influence	influence	NOUN
gp-379	124	13	of	of	ADP
gp-379	124	14	the	the	DET
gp-379	124	15	variables	variable	NOUN
gp-379	124	16	of	of	ADP
gp-379	124	17	service	service	NOUN
gp-379	124	18	quality	quality	NOUN
gp-379	124	19	,	,	PUNCT
gp-379	124	20	price	price	NOUN
gp-379	124	21	and	and	CCONJ
gp-379	124	22	purchase	purchase	NOUN
gp-379	124	23	decision	decision	NOUN
gp-379	124	24	on	on	ADP
gp-379	124	25	repurchase	repurchase	VERB
gp-379	124	26	with	with	ADP
gp-379	124	27	a	a	DET
gp-379	124	28	value	value	NOUN
gp-379	124	29	of	of	ADP
gp-379	124	30	0.905	0.905	NUM
gp-379	124	31	and	and	CCONJ
gp-379	124	32	is	be	AUX
gp-379	124	33	declared	declare	VERB
gp-379	124	34	to	to	PART
gp-379	124	35	have	have	VERB
gp-379	124	36	a	a	DET
gp-379	124	37	value	value	NOUN
gp-379	124	38	in	in	ADP
gp-379	124	39	the	the	DET
gp-379	124	40	good	good	ADJ
gp-379	124	41	category	category	NOUN
gp-379	124	42	,	,	PUNCT
gp-379	124	43	meaning	mean	VERB
gp-379	124	44	that	that	SCONJ
gp-379	124	45	the	the	DET
gp-379	124	46	variability	variability	NOUN
gp-379	124	47	of	of	ADP
gp-379	124	48	repurchase	repurchase	NOUN
gp-379	124	49	can	can	AUX
gp-379	124	50	be	be	AUX
gp-379	124	51	explained	explain	VERB
gp-379	124	52	by	by	ADP
gp-379	124	53	service	service	NOUN
gp-379	124	54	quality	quality	NOUN
gp-379	124	55	(	(	PUNCT
gp-379	124	56	x1	x1	PROPN
gp-379	124	57	)	)	PUNCT
gp-379	124	58	,	,	PUNCT
gp-379	124	59	price	price	NOUN
gp-379	124	60	(	(	PUNCT
gp-379	124	61	x2	x2	ADJ
gp-379	124	62	)	)	PUNCT
gp-379	124	63	and	and	CCONJ
gp-379	124	64	purchase	purchase	NOUN
gp-379	124	65	decision	decision	NOUN
gp-379	124	66	(	(	PUNCT
gp-379	124	67	y	y	NOUN
gp-379	124	68	)	)	PUNCT
gp-379	124	69	of	of	ADP
gp-379	124	70	90.5	90.5	NUM
gp-379	124	71	%	%	NOUN
gp-379	124	72	.	.	PUNCT
gp-379	125	1	2	2	X
gp-379	125	2	)	)	PUNCT
gp-379	125	3	goodness	goodness	NOUN
gp-379	125	4	of	of	ADP
gp-379	125	5	fit	fit	ADJ
gp-379	125	6	the	the	DET
gp-379	125	7	assessment	assessment	NOUN
gp-379	125	8	of	of	ADP
gp-379	125	9	good	good	NOUN
gp-379	125	10	of	of	ADP
gp-379	125	11	fit	fit	ADJ
gp-379	125	12	is	be	AUX
gp-379	125	13	known	know	VERB
gp-379	125	14	from	from	ADP
gp-379	125	15	the	the	DET
gp-379	125	16	q	q	ADJ
gp-379	125	17	-	-	PUNCT
gp-379	125	18	square	square	ADJ
gp-379	125	19	value	value	NOUN
gp-379	125	20	.	.	PUNCT
gp-379	126	1	the	the	DET
gp-379	126	2	value	value	NOUN
gp-379	126	3	of	of	ADP
gp-379	126	4	q	q	NOUN
gp-379	126	5	-	-	PUNCT
gp-379	126	6	square	square	NOUN
gp-379	126	7	has	have	VERB
gp-379	126	8	the	the	DET
gp-379	126	9	same	same	ADJ
gp-379	126	10	meaning	meaning	NOUN
gp-379	126	11	as	as	ADP
gp-379	126	12	the	the	DET
gp-379	126	13	coefficient	coefficient	NOUN
gp-379	126	14	determination	determination	NOUN
gp-379	126	15	(	(	PUNCT
gp-379	126	16	r	r	NOUN
gp-379	126	17	-	-	ADJ
gp-379	126	18	square	square	NOUN
gp-379	126	19	)	)	PUNCT
gp-379	126	20	in	in	ADP
gp-379	126	21	regression	regression	NOUN
gp-379	126	22	analysis	analysis	NOUN
gp-379	126	23	,	,	PUNCT
gp-379	126	24	where	where	SCONJ
gp-379	126	25	the	the	PRON
gp-379	126	26	higher	high	ADJ
gp-379	126	27	the	the	DET
gp-379	126	28	q_square	q_square	NOUN
gp-379	126	29	,	,	PUNCT
gp-379	126	30	the	the	PRON
gp-379	126	31	better	well	ADJ
gp-379	126	32	the	the	DET
gp-379	126	33	model	model	NOUN
gp-379	126	34	can	can	AUX
gp-379	126	35	be	be	AUX
gp-379	126	36	said	say	VERB
gp-379	126	37	to	to	PART
gp-379	126	38	be	be	AUX
gp-379	126	39	the	the	PRON
gp-379	126	40	better	well	ADJ
gp-379	126	41	or	or	CCONJ
gp-379	126	42	more	more	ADV
gp-379	126	43	fit	fit	ADJ
gp-379	126	44	the	the	DET
gp-379	126	45	data	datum	NOUN
gp-379	126	46	.	.	PUNCT
gp-379	127	1	the	the	DET
gp-379	127	2	results	result	NOUN
gp-379	127	3	of	of	ADP
gp-379	127	4	the	the	DET
gp-379	127	5	calculation	calculation	NOUN
gp-379	127	6	from	from	ADP
gp-379	127	7	q	q	ADJ
gp-379	127	8	-	-	PUNCT
gp-379	127	9	square	square	NOUN
gp-379	127	10	are	be	AUX
gp-379	127	11	as	as	SCONJ
gp-379	127	12	follows	follow	VERB
gp-379	127	13	:	:	PUNCT
gp-379	127	14	the	the	DET
gp-379	127	15	effect	effect	NOUN
gp-379	127	16	of	of	ADP
gp-379	127	17	service	service	NOUN
gp-379	127	18	quality	quality	NOUN
gp-379	127	19	and	and	CCONJ
gp-379	127	20	price	price	NOUN
gp-379	127	21	on	on	ADP
gp-379	127	22	repeat	repeat	NOUN
gp-379	127	23	purchases	purchase	NOUN
gp-379	127	24	through	through	ADP
gp-379	127	25	purchase	purchase	NOUN
gp-379	127	26	decisions	decision	NOUN
gp-379	127	27	as	as	ADP
gp-379	127	28	intervening	intervene	VERB
gp-379	127	29	variables	variable	NOUN
gp-379	127	30	in	in	ADP
gp-379	127	31	facility	facility	NOUN
gp-379	127	32	management	management	NOUN
gp-379	127	33	company	company	NOUN
gp-379	127	34	pt	pt	PROPN
gp-379	127	35	ocs	ocs	PROPN
gp-379	127	36	global	global	PROPN
gp-379	127	37	services	service	NOUN
gp-379	127	38	2096	2096	NUM
gp-379	127	39	q2	q2	NOUN
gp-379	127	40	=	=	SYM
gp-379	127	41	1	1	NUM
gp-379	127	42	–	–	PUNCT
gp-379	127	43	(	(	PUNCT
gp-379	127	44	1	1	NUM
gp-379	127	45	–	–	PUNCT
gp-379	127	46	r12	r12	NOUN
gp-379	127	47	)	)	PUNCT
gp-379	127	48	(	(	PUNCT
gp-379	127	49	1	1	NUM
gp-379	127	50	–	–	PUNCT
gp-379	127	51	r22	r22	NOUN
gp-379	127	52	)	)	PUNCT
gp-379	127	53	=	=	SYM
gp-379	127	54	1	1	X
gp-379	127	55	–	–	PUNCT
gp-379	127	56	(	(	PUNCT
gp-379	127	57	1	1	NUM
gp-379	127	58	-	-	NUM
gp-379	127	59	0,825	0,825	NUM
gp-379	127	60	)	)	PUNCT
gp-379	127	61	(	(	PUNCT
gp-379	127	62	1	1	NUM
gp-379	127	63	-	-	PUNCT
gp-379	127	64	0,905	0,905	NUM
gp-379	127	65	)	)	PUNCT
gp-379	127	66	=	=	SYM
gp-379	128	1	1	1	NUM
gp-379	128	2	–	–	PUNCT
gp-379	128	3	(	(	PUNCT
gp-379	128	4	0,175)((0,095	0,175)((0,095	NUM
gp-379	128	5	)	)	PUNCT
gp-379	128	6	=	=	PUNCT
gp-379	129	1	10,0166	10,0166	NUM
gp-379	129	2	=	=	SYM
gp-379	129	3	0,98	0,98	NOUN
gp-379	129	4	based	base	VERB
gp-379	129	5	on	on	ADP
gp-379	129	6	the	the	DET
gp-379	129	7	results	result	NOUN
gp-379	129	8	of	of	ADP
gp-379	129	9	the	the	DET
gp-379	129	10	calculation	calculation	NOUN
gp-379	129	11	above	above	ADV
gp-379	129	12	,	,	PUNCT
gp-379	129	13	a	a	DET
gp-379	129	14	q	q	ADJ
gp-379	129	15	-	-	PUNCT
gp-379	129	16	square	square	ADJ
gp-379	129	17	value	value	NOUN
gp-379	129	18	of	of	ADP
gp-379	129	19	0.98	0.98	NUM
gp-379	129	20	or	or	CCONJ
gp-379	129	21	98	98	NUM
gp-379	129	22	%	%	NOUN
gp-379	129	23	was	be	AUX
gp-379	129	24	obtained	obtain	VERB
gp-379	129	25	,	,	PUNCT
gp-379	129	26	this	this	PRON
gp-379	129	27	shows	show	VERB
gp-379	129	28	the	the	DET
gp-379	129	29	magnitude	magnitude	NOUN
gp-379	129	30	of	of	ADP
gp-379	129	31	diversity	diversity	NOUN
gp-379	129	32	of	of	ADP
gp-379	129	33	research	research	NOUN
gp-379	129	34	data	datum	NOUN
gp-379	129	35	that	that	PRON
gp-379	129	36	can	can	AUX
gp-379	129	37	be	be	AUX
gp-379	129	38	submitted	submit	VERB
gp-379	129	39	by	by	ADP
gp-379	129	40	the	the	DET
gp-379	129	41	research	research	NOUN
gp-379	129	42	model	model	NOUN
gp-379	129	43	of	of	ADP
gp-379	129	44	98	98	NUM
gp-379	129	45	%	%	NOUN
gp-379	129	46	,	,	PUNCT
gp-379	129	47	while	while	SCONJ
gp-379	129	48	the	the	DET
gp-379	129	49	remaining	remain	VERB
gp-379	129	50	2	2	NUM
gp-379	129	51	%	%	NOUN
gp-379	129	52	is	be	AUX
gp-379	129	53	explained	explain	VERB
gp-379	129	54	by	by	ADP
gp-379	129	55	other	other	ADJ
gp-379	129	56	factors	factor	NOUN
gp-379	129	57	outside	outside	ADP
gp-379	129	58	this	this	DET
gp-379	129	59	study	study	NOUN
gp-379	129	60	.	.	PUNCT
gp-379	130	1	thus	thus	ADV
gp-379	130	2	,	,	PUNCT
gp-379	130	3	from	from	ADP
gp-379	130	4	these	these	DET
gp-379	130	5	results	result	NOUN
gp-379	130	6	,	,	PUNCT
gp-379	130	7	this	this	DET
gp-379	130	8	research	research	NOUN
gp-379	130	9	model	model	NOUN
gp-379	130	10	can	can	AUX
gp-379	130	11	be	be	AUX
gp-379	130	12	stated	state	VERB
gp-379	130	13	to	to	PART
gp-379	130	14	have	have	VERB
gp-379	130	15	a	a	DET
gp-379	130	16	very	very	ADV
gp-379	130	17	good	good	ADJ
gp-379	130	18	goodness	goodness	NOUN
gp-379	130	19	of	of	ADP
gp-379	130	20	fit	fit	PROPN
gp-379	130	21	.	.	PUNCT
gp-379	131	1	3	3	X
gp-379	131	2	)	)	PUNCT
gp-379	131	3	hypothesis	hypothesis	NOUN
gp-379	131	4	test	test	NOUN
gp-379	131	5	in	in	ADP
gp-379	131	6	this	this	DET
gp-379	131	7	study	study	NOUN
gp-379	131	8	,	,	PUNCT
gp-379	131	9	there	there	PRON
gp-379	131	10	is	be	VERB
gp-379	131	11	a	a	DET
gp-379	131	12	direct	direct	ADJ
gp-379	131	13	and	and	CCONJ
gp-379	131	14	indirect	indirect	ADJ
gp-379	131	15	influence	influence	NOUN
gp-379	131	16	because	because	SCONJ
gp-379	131	17	there	there	PRON
gp-379	131	18	are	be	VERB
gp-379	131	19	independent	independent	ADJ
gp-379	131	20	variables	variable	NOUN
gp-379	131	21	,	,	PUNCT
gp-379	131	22	dependent	dependent	ADJ
gp-379	131	23	variables	variable	NOUN
gp-379	131	24	,	,	PUNCT
gp-379	131	25	and	and	CCONJ
gp-379	131	26	intervening	intervene	VERB
gp-379	131	27	variables	variable	NOUN
gp-379	131	28	.	.	PUNCT
gp-379	132	1	a.	a.	PROPN
gp-379	132	2	direct	direct	PROPN
gp-379	132	3	influence	influence	NOUN
gp-379	132	4	the	the	DET
gp-379	132	5	direct	direct	ADJ
gp-379	132	6	influence	influence	NOUN
gp-379	132	7	in	in	ADP
gp-379	132	8	this	this	DET
gp-379	132	9	study	study	NOUN
gp-379	132	10	proposes	propose	VERB
gp-379	132	11	as	as	ADV
gp-379	132	12	many	many	ADJ
gp-379	132	13	as	as	ADP
gp-379	132	14	5	5	NUM
gp-379	132	15	hypotheses	hypothesis	NOUN
gp-379	132	16	.	.	PUNCT
gp-379	133	1	hypothesis	hypothesis	NOUN
gp-379	133	2	testing	testing	NOUN
gp-379	133	3	using	use	VERB
gp-379	133	4	bootstrapping	bootstrappe	VERB
gp-379	133	5	analysis	analysis	NOUN
gp-379	133	6	techniques	technique	NOUN
gp-379	133	7	.	.	PUNCT
gp-379	134	1	through	through	ADP
gp-379	134	2	the	the	DET
gp-379	134	3	results	result	NOUN
gp-379	134	4	of	of	ADP
gp-379	134	5	the	the	DET
gp-379	134	6	statistical	statistical	ADJ
gp-379	134	7	t	t	NOUN
gp-379	134	8	obtained	obtain	VERB
gp-379	134	9	,	,	PUNCT
gp-379	134	10	a	a	DET
gp-379	134	11	significant	significant	ADJ
gp-379	134	12	level	level	NOUN
gp-379	134	13	of	of	ADP
gp-379	134	14	influence	influence	NOUN
gp-379	134	15	can	can	AUX
gp-379	134	16	be	be	AUX
gp-379	134	17	obtained	obtain	VERB
gp-379	134	18	between	between	ADP
gp-379	134	19	independent	independent	ADJ
gp-379	134	20	variables	variable	NOUN
gp-379	134	21	and	and	CCONJ
gp-379	134	22	dependent	dependent	ADJ
gp-379	134	23	variables	variable	NOUN
gp-379	134	24	.	.	PUNCT
gp-379	135	1	if	if	SCONJ
gp-379	135	2	the	the	DET
gp-379	135	3	statistical	statistical	ADJ
gp-379	135	4	t	t	NOUN
gp-379	135	5	-	-	PUNCT
gp-379	135	6	value	value	NOUN
gp-379	135	7	>	>	X
gp-379	135	8	1.97	1.97	NUM
gp-379	135	9	,	,	PUNCT
gp-379	135	10	the	the	DET
gp-379	135	11	effect	effect	NOUN
gp-379	135	12	is	be	AUX
gp-379	135	13	significant	significant	ADJ
gp-379	135	14	.	.	PUNCT
gp-379	136	1	furthermore	furthermore	ADV
gp-379	136	2	,	,	PUNCT
gp-379	136	3	through	through	ADP
gp-379	136	4	the	the	DET
gp-379	136	5	results	result	NOUN
gp-379	136	6	of	of	ADP
gp-379	136	7	the	the	DET
gp-379	136	8	p	p	NOUN
gp-379	136	9	value	value	NOUN
gp-379	136	10	obtained	obtain	VERB
gp-379	136	11	by	by	ADP
gp-379	136	12	the	the	DET
gp-379	136	13	p	p	NOUN
gp-379	136	14	value	value	NOUN
gp-379	136	15	of	of	ADP
gp-379	136	16	each	each	DET
gp-379	136	17	variable	variable	NOUN
gp-379	136	18	<	<	X
gp-379	136	19	0.05	0.05	NUM
gp-379	136	20	,	,	PUNCT
gp-379	136	21	the	the	DET
gp-379	136	22	effect	effect	NOUN
gp-379	136	23	is	be	AUX
gp-379	136	24	significant	significant	ADJ
gp-379	136	25	.	.	PUNCT
gp-379	137	1	the	the	DET
gp-379	137	2	positive	positive	ADJ
gp-379	137	3	influence	influence	NOUN
gp-379	137	4	can	can	AUX
gp-379	137	5	be	be	AUX
gp-379	137	6	seen	see	VERB
gp-379	137	7	through	through	ADP
gp-379	137	8	the	the	DET
gp-379	137	9	original	original	ADJ
gp-379	137	10	sample	sample	NOUN
gp-379	137	11	.	.	PUNCT
gp-379	138	1	the	the	DET
gp-379	138	2	results	result	NOUN
gp-379	138	3	of	of	ADP
gp-379	138	4	the	the	DET
gp-379	138	5	direct	direct	ADJ
gp-379	138	6	influence	influence	NOUN
gp-379	138	7	test	test	NOUN
gp-379	138	8	summary	summary	NOUN
gp-379	138	9	are	be	AUX
gp-379	138	10	as	as	SCONJ
gp-379	138	11	follows	follow	VERB
gp-379	138	12	:	:	PUNCT
gp-379	138	13	table	table	NOUN
gp-379	138	14	7	7	NUM
gp-379	138	15	.	.	PUNCT
gp-379	138	16	results	result	NOUN
gp-379	138	17	of	of	ADP
gp-379	138	18	direct	direct	ADJ
gp-379	138	19	influence	influence	NOUN
gp-379	138	20	hypothesis	hypothesis	NOUN
gp-379	138	21	test	test	NOUN
gp-379	138	22	hypothesis	hypothesis	NOUN
gp-379	138	23	original	original	ADJ
gp-379	138	24	sample	sample	NOUN
gp-379	138	25	(	(	PUNCT
gp-379	138	26	o	o	NOUN
gp-379	138	27	)	)	PUNCT
gp-379	138	28	sample	sample	NOUN
gp-379	138	29	mean	mean	NOUN
gp-379	138	30	(	(	PUNCT
gp-379	138	31	m	m	NOUN
gp-379	138	32	)	)	PUNCT
gp-379	138	33	standard	standard	ADJ
gp-379	138	34	deviation	deviation	NOUN
gp-379	138	35	(	(	PUNCT
gp-379	138	36	stdev	stdev	NOUN
gp-379	138	37	)	)	PUNCT
gp-379	138	38	t	t	PROPN
gp-379	138	39	statistics	statistic	NOUN
gp-379	138	40	p	p	NOUN
gp-379	138	41	values	value	VERB
gp-379	138	42	quality	quality	NOUN
gp-379	138	43	of	of	ADP
gp-379	138	44	service	service	NOUN
gp-379	138	45	(	(	PUNCT
gp-379	138	46	x1	x1	PROPN
gp-379	138	47	)	)	PUNCT
gp-379	138	48	-	-	PUNCT
gp-379	138	49	>	>	X
gp-379	138	50	purchase	purchase	NOUN
gp-379	138	51	decision	decision	NOUN
gp-379	138	52	(	(	PUNCT
gp-379	138	53	y	y	NOUN
gp-379	138	54	)	)	PUNCT
gp-379	138	55	0.438	0.438	NUM
gp-379	138	56	0.437	0.437	NUM
gp-379	138	57	0.107	0.107	NUM
gp-379	138	58	4.089	4.089	NUM
gp-379	138	59	0.000	0.000	NUM
gp-379	138	60	price	price	NOUN
gp-379	138	61	(	(	PUNCT
gp-379	138	62	x2	x2	NOUN
gp-379	138	63	)	)	PUNCT
gp-379	138	64	-	-	PUNCT
gp-379	138	65	>	>	X
gp-379	138	66	purchase	purchase	NOUN
gp-379	138	67	decision	decision	NOUN
gp-379	138	68	(	(	PUNCT
gp-379	138	69	y	y	NOUN
gp-379	138	70	)	)	PUNCT
gp-379	138	71	0.348	0.348	NUM
gp-379	138	72	0.356	0.356	NUM
gp-379	138	73	0.117	0.117	NUM
gp-379	138	74	2.983	2.983	NUM
gp-379	138	75	0.003	0.003	NUM
gp-379	138	76	quality	quality	NOUN
gp-379	138	77	of	of	ADP
gp-379	138	78	service	service	NOUN
gp-379	138	79	(	(	PUNCT
gp-379	138	80	x1	x1	PROPN
gp-379	138	81	)	)	PUNCT
gp-379	138	82	-	-	PUNCT
gp-379	138	83	>	>	X
gp-379	138	84	repurchase	repurchase	NOUN
gp-379	138	85	(	(	PUNCT
gp-379	138	86	z	z	NOUN
gp-379	138	87	)	)	PUNCT
gp-379	138	88	0.347	0.347	NUM
gp-379	138	89	0.352	0.352	NUM
gp-379	138	90	0.105	0.105	NUM
gp-379	138	91	3.293	3.293	NUM
gp-379	138	92	0.001	0.001	NUM
gp-379	138	93	price	price	NOUN
gp-379	138	94	(	(	PUNCT
gp-379	138	95	x2	x2	NOUN
gp-379	138	96	)	)	PUNCT
gp-379	138	97	-	-	PUNCT
gp-379	138	98	>	>	X
gp-379	138	99	repurchase	repurchase	PROPN
gp-379	138	100	z	z	NOUN
gp-379	138	101	)	)	PUNCT
gp-379	138	102	0.572	0.572	NUM
gp-379	138	103	0.565	0.565	NUM
gp-379	138	104	0.109	0.109	NUM
gp-379	138	105	5.251	5.251	NUM
gp-379	138	106	0.000	0.000	NUM
gp-379	138	107	purchase	purchase	NOUN
gp-379	138	108	decision	decision	NOUN
gp-379	138	109	(	(	PUNCT
gp-379	138	110	y	y	NOUN
gp-379	138	111	)	)	PUNCT
gp-379	138	112	-	-	PUNCT
gp-379	138	113	>	>	X
gp-379	138	114	repurchase	repurchase	NOUN
gp-379	138	115	(	(	PUNCT
gp-379	138	116	z	z	NOUN
gp-379	138	117	)	)	PUNCT
gp-379	138	118	0.189	0.189	NUM
gp-379	138	119	0.182	0.182	NUM
gp-379	138	120	0.065	0.065	NUM
gp-379	138	121	2.926	2.926	NUM
gp-379	138	122	0.004	0.004	NUM
gp-379	138	123	source	source	NOUN
gp-379	138	124	:	:	PUNCT
gp-379	138	125	primary	primary	ADJ
gp-379	138	126	data	datum	NOUN
gp-379	138	127	processed	process	VERB
gp-379	138	128	,	,	PUNCT
gp-379	138	129	2025	2025	NUM
gp-379	138	130	based	base	VERB
gp-379	138	131	on	on	ADP
gp-379	138	132	table	table	NOUN
gp-379	138	133	7	7	NUM
gp-379	138	134	above	above	ADV
gp-379	138	135	,	,	PUNCT
gp-379	138	136	the	the	DET
gp-379	138	137	results	result	NOUN
gp-379	138	138	demonstrate	demonstrate	VERB
gp-379	138	139	that	that	SCONJ
gp-379	138	140	both	both	PRON
gp-379	138	141	service	service	NOUN
gp-379	138	142	quality	quality	NOUN
gp-379	138	143	and	and	CCONJ
gp-379	138	144	price	price	NOUN
gp-379	138	145	significantly	significantly	ADV
gp-379	138	146	influence	influence	NOUN
gp-379	138	147	purchase	purchase	NOUN
gp-379	138	148	decisions	decision	NOUN
gp-379	138	149	.	.	PUNCT
gp-379	139	1	the	the	DET
gp-379	139	2	t	t	NOUN
gp-379	139	3	-	-	PUNCT
gp-379	139	4	statistical	statistical	ADJ
gp-379	139	5	value	value	NOUN
gp-379	139	6	for	for	ADP
gp-379	139	7	service	service	NOUN
gp-379	139	8	quality	quality	NOUN
gp-379	139	9	(	(	PUNCT
gp-379	139	10	x1	x1	PROPN
gp-379	139	11	)	)	PUNCT
gp-379	139	12	is	be	AUX
gp-379	139	13	4.089	4.089	NUM
gp-379	139	14	with	with	ADP
gp-379	139	15	a	a	DET
gp-379	139	16	p	p	NOUN
gp-379	139	17	-	-	PUNCT
gp-379	139	18	value	value	NOUN
gp-379	139	19	of	of	ADP
gp-379	139	20	0.000	0.000	NUM
gp-379	139	21	,	,	PUNCT
gp-379	139	22	supporting	support	VERB
gp-379	139	23	h1	h1	NOUN
gp-379	139	24	and	and	CCONJ
gp-379	139	25	aligning	align	VERB
gp-379	139	26	with	with	ADP
gp-379	139	27	servqual	servqual	ADJ
gp-379	139	28	theory	theory	NOUN
gp-379	139	29	(	(	PUNCT
gp-379	139	30	parasuraman	parasuraman	NOUN
gp-379	139	31	,	,	PUNCT
gp-379	139	32	zeithaml	zeithaml	PROPN
gp-379	139	33	&	&	CCONJ
gp-379	139	34	berry	berry	PROPN
gp-379	139	35	,	,	PUNCT
gp-379	139	36	1988	1988	NUM
gp-379	139	37	)	)	PUNCT
gp-379	139	38	and	and	CCONJ
gp-379	139	39	research	research	NOUN
gp-379	139	40	by	by	ADP
gp-379	139	41	sari	sari	PROPN
gp-379	139	42	&	&	CCONJ
gp-379	139	43	lestari	lestari	PROPN
gp-379	139	44	(	(	PUNCT
gp-379	139	45	2019	2019	NUM
gp-379	139	46	)	)	PUNCT
gp-379	139	47	and	and	CCONJ
gp-379	139	48	putra	putra	PROPN
gp-379	139	49	(	(	PUNCT
gp-379	139	50	2021	2021	NUM
gp-379	139	51	)	)	PUNCT
gp-379	139	52	.	.	PUNCT
gp-379	140	1	similarly	similarly	ADV
gp-379	140	2	,	,	PUNCT
gp-379	140	3	price	price	NOUN
gp-379	140	4	(	(	PUNCT
gp-379	140	5	x2	x2	NOUN
gp-379	140	6	)	)	PUNCT
gp-379	140	7	shows	show	VERB
gp-379	140	8	a	a	DET
gp-379	140	9	significant	significant	ADJ
gp-379	140	10	effect	effect	NOUN
gp-379	140	11	with	with	ADP
gp-379	140	12	a	a	DET
gp-379	140	13	t	t	NOUN
gp-379	140	14	-	-	PUNCT
gp-379	140	15	value	value	NOUN
gp-379	140	16	of	of	ADP
gp-379	140	17	2.983	2.983	NUM
gp-379	140	18	and	and	CCONJ
gp-379	140	19	a	a	DET
gp-379	140	20	p	p	NOUN
gp-379	140	21	-	-	PUNCT
gp-379	140	22	value	value	NOUN
gp-379	140	23	of	of	ADP
gp-379	140	24	0.003	0.003	NUM
gp-379	140	25	,	,	PUNCT
gp-379	140	26	accepting	accept	VERB
gp-379	140	27	h2	h2	NOUN
gp-379	140	28	,	,	PUNCT
gp-379	140	29	which	which	PRON
gp-379	140	30	is	be	AUX
gp-379	140	31	consistent	consistent	ADJ
gp-379	140	32	with	with	ADP
gp-379	140	33	the	the	DET
gp-379	140	34	price	price	NOUN
gp-379	140	35	-	-	PUNCT
gp-379	140	36	quality	quality	NOUN
gp-379	140	37	inference	inference	NOUN
gp-379	140	38	theory	theory	NOUN
gp-379	140	39	(	(	PUNCT
gp-379	140	40	monroe	monroe	PROPN
gp-379	140	41	,	,	PUNCT
gp-379	140	42	1990	1990	NUM
gp-379	140	43	)	)	PUNCT
gp-379	140	44	and	and	CCONJ
gp-379	140	45	findings	finding	NOUN
gp-379	140	46	from	from	ADP
gp-379	140	47	bakır	bakır	PROPN
gp-379	140	48	et	et	NOUN
gp-379	140	49	the	the	DET
gp-379	140	50	effect	effect	NOUN
gp-379	140	51	of	of	ADP
gp-379	140	52	service	service	NOUN
gp-379	140	53	quality	quality	NOUN
gp-379	140	54	and	and	CCONJ
gp-379	140	55	price	price	NOUN
gp-379	140	56	on	on	ADP
gp-379	140	57	repeat	repeat	NOUN
gp-379	140	58	purchases	purchase	NOUN
gp-379	140	59	through	through	ADP
gp-379	140	60	purchase	purchase	NOUN
gp-379	140	61	decisions	decision	NOUN
gp-379	140	62	as	as	ADP
gp-379	140	63	intervening	intervene	VERB
gp-379	140	64	variables	variable	NOUN
gp-379	140	65	in	in	ADP
gp-379	140	66	facility	facility	NOUN
gp-379	140	67	management	management	NOUN
gp-379	140	68	company	company	NOUN
gp-379	140	69	pt	pt	PROPN
gp-379	140	70	ocs	ocs	PROPN
gp-379	140	71	global	global	PROPN
gp-379	140	72	services	services	PROPN
gp-379	140	73	2097	2097	NUM
gp-379	140	74	al	al	PROPN
gp-379	140	75	.	.	PUNCT
gp-379	141	1	(	(	PUNCT
gp-379	141	2	2024	2024	NUM
gp-379	141	3	)	)	PUNCT
gp-379	141	4	.	.	PUNCT
gp-379	142	1	for	for	ADP
gp-379	142	2	pt	pt	PROPN
gp-379	142	3	ocs	ocs	PROPN
gp-379	142	4	global	global	PROPN
gp-379	142	5	services	services	PROPN
gp-379	142	6	,	,	PUNCT
gp-379	142	7	this	this	PRON
gp-379	142	8	implies	imply	VERB
gp-379	142	9	that	that	SCONJ
gp-379	142	10	improving	improve	VERB
gp-379	142	11	tangible	tangible	ADJ
gp-379	142	12	service	service	NOUN
gp-379	142	13	aspects	aspect	NOUN
gp-379	142	14	and	and	CCONJ
gp-379	142	15	maintaining	maintain	VERB
gp-379	142	16	a	a	DET
gp-379	142	17	competitive	competitive	ADJ
gp-379	142	18	,	,	PUNCT
gp-379	142	19	transparent	transparent	ADJ
gp-379	142	20	price	price	NOUN
gp-379	142	21	structure	structure	NOUN
gp-379	142	22	are	be	AUX
gp-379	142	23	crucial	crucial	ADJ
gp-379	142	24	for	for	ADP
gp-379	142	25	winning	win	VERB
gp-379	142	26	clients	client	NOUN
gp-379	142	27	.	.	PUNCT
gp-379	143	1	furthermore	furthermore	ADV
gp-379	143	2	,	,	PUNCT
gp-379	143	3	the	the	DET
gp-379	143	4	analysis	analysis	NOUN
gp-379	143	5	confirms	confirm	VERB
gp-379	143	6	that	that	SCONJ
gp-379	143	7	both	both	DET
gp-379	143	8	service	service	NOUN
gp-379	143	9	quality	quality	NOUN
gp-379	143	10	and	and	CCONJ
gp-379	143	11	price	price	NOUN
gp-379	143	12	also	also	ADV
gp-379	143	13	have	have	VERB
gp-379	143	14	a	a	DET
gp-379	143	15	significant	significant	ADJ
gp-379	143	16	direct	direct	ADJ
gp-379	143	17	impact	impact	NOUN
gp-379	143	18	on	on	ADP
gp-379	143	19	repurchase	repurchase	NOUN
gp-379	143	20	intention	intention	NOUN
gp-379	143	21	.	.	PUNCT
gp-379	144	1	service	service	NOUN
gp-379	144	2	quality	quality	NOUN
gp-379	144	3	affects	affect	NOUN
gp-379	144	4	repurchase	repurchase	VERB
gp-379	144	5	(	(	PUNCT
gp-379	144	6	z	z	NOUN
gp-379	144	7	)	)	PUNCT
gp-379	144	8	with	with	ADP
gp-379	144	9	a	a	DET
gp-379	144	10	tvalue	tvalue	NOUN
gp-379	144	11	of	of	ADP
gp-379	144	12	3.293	3.293	NUM
gp-379	144	13	(	(	PUNCT
gp-379	144	14	p	p	NOUN
gp-379	144	15	-	-	PUNCT
gp-379	144	16	value	value	NOUN
gp-379	144	17	0.001	0.001	NUM
gp-379	144	18	)	)	PUNCT
gp-379	144	19	,	,	PUNCT
gp-379	144	20	supporting	support	VERB
gp-379	144	21	h3	h3	NOUN
gp-379	144	22	,	,	PUNCT
gp-379	144	23	a	a	DET
gp-379	144	24	relationship	relationship	NOUN
gp-379	144	25	explained	explain	VERB
gp-379	144	26	by	by	ADP
gp-379	144	27	expectationconfirmation	expectationconfirmation	NOUN
gp-379	144	28	theory	theory	NOUN
gp-379	144	29	(	(	PUNCT
gp-379	144	30	oliver	oliver	ADV
gp-379	144	31	,	,	PUNCT
gp-379	144	32	1997	1997	NUM
gp-379	144	33	)	)	PUNCT
gp-379	144	34	and	and	CCONJ
gp-379	144	35	corroborated	corroborate	VERB
gp-379	144	36	by	by	ADP
gp-379	144	37	bakır	bakır	PROPN
gp-379	144	38	et	et	PROPN
gp-379	144	39	al	al	PROPN
gp-379	144	40	.	.	PROPN
gp-379	145	1	(	(	PUNCT
gp-379	145	2	2024	2024	NUM
gp-379	145	3	)	)	PUNCT
gp-379	145	4	.	.	PUNCT
gp-379	146	1	price	price	NOUN
gp-379	146	2	also	also	ADV
gp-379	146	3	significantly	significantly	ADV
gp-379	146	4	affects	affect	VERB
gp-379	146	5	repurchase	repurchase	VERB
gp-379	146	6	with	with	ADP
gp-379	146	7	a	a	DET
gp-379	146	8	stronger	strong	ADJ
gp-379	146	9	t	t	NOUN
gp-379	146	10	-	-	PUNCT
gp-379	146	11	value	value	NOUN
gp-379	146	12	of	of	ADP
gp-379	146	13	5.251	5.251	NUM
gp-379	146	14	(	(	PUNCT
gp-379	146	15	p	p	NOUN
gp-379	146	16	-	-	PUNCT
gp-379	146	17	value	value	NOUN
gp-379	146	18	0.000	0.000	NUM
gp-379	146	19	)	)	PUNCT
gp-379	146	20	,	,	PUNCT
gp-379	146	21	leading	lead	VERB
gp-379	146	22	to	to	ADP
gp-379	146	23	the	the	DET
gp-379	146	24	acceptance	acceptance	NOUN
gp-379	146	25	of	of	ADP
gp-379	146	26	h4	h4	NOUN
gp-379	146	27	,	,	PUNCT
gp-379	146	28	in	in	ADP
gp-379	146	29	line	line	NOUN
gp-379	146	30	with	with	ADP
gp-379	146	31	customer	customer	NOUN
gp-379	146	32	value	value	NOUN
gp-379	146	33	theory	theory	NOUN
gp-379	146	34	(	(	PUNCT
gp-379	146	35	zeithaml	zeithaml	PROPN
gp-379	146	36	,	,	PUNCT
gp-379	146	37	1988	1988	NUM
gp-379	146	38	)	)	PUNCT
gp-379	146	39	and	and	CCONJ
gp-379	146	40	oliver	oliver	PROPN
gp-379	146	41	's	's	PART
gp-379	146	42	(	(	PUNCT
gp-379	146	43	1997	1997	NUM
gp-379	146	44	)	)	PUNCT
gp-379	146	45	satisfaction	satisfaction	NOUN
gp-379	146	46	theory	theory	NOUN
gp-379	146	47	.	.	PUNCT
gp-379	147	1	this	this	PRON
gp-379	147	2	indicates	indicate	VERB
gp-379	147	3	that	that	SCONJ
gp-379	147	4	for	for	ADP
gp-379	147	5	pt	pt	X
gp-379	147	6	ocs	ocs	PROPN
gp-379	147	7	global	global	PROPN
gp-379	147	8	services	services	PROPN
gp-379	147	9	,	,	PUNCT
gp-379	147	10	consistent	consistent	ADJ
gp-379	147	11	service	service	NOUN
gp-379	147	12	excellence	excellence	NOUN
gp-379	147	13	and	and	CCONJ
gp-379	147	14	a	a	DET
gp-379	147	15	value	value	NOUN
gp-379	147	16	-	-	PUNCT
gp-379	147	17	proportionate	proportionate	ADJ
gp-379	147	18	pricing	pricing	NOUN
gp-379	147	19	policy	policy	NOUN
gp-379	147	20	are	be	AUX
gp-379	147	21	key	key	ADJ
gp-379	147	22	drivers	driver	NOUN
gp-379	147	23	for	for	ADP
gp-379	147	24	client	client	NOUN
gp-379	147	25	retention	retention	NOUN
gp-379	147	26	and	and	CCONJ
gp-379	147	27	contract	contract	NOUN
gp-379	147	28	renewal	renewal	NOUN
gp-379	147	29	.	.	PUNCT
gp-379	148	1	finally	finally	ADV
gp-379	148	2	,	,	PUNCT
gp-379	148	3	the	the	DET
gp-379	148	4	purchase	purchase	NOUN
gp-379	148	5	decision	decision	NOUN
gp-379	148	6	itself	itself	PRON
gp-379	148	7	(	(	PUNCT
gp-379	148	8	y	y	NOUN
gp-379	148	9	)	)	PUNCT
gp-379	148	10	significantly	significantly	ADV
gp-379	148	11	influences	influence	VERB
gp-379	148	12	repurchase	repurchase	VERB
gp-379	148	13	(	(	PUNCT
gp-379	148	14	z	z	NOUN
gp-379	148	15	)	)	PUNCT
gp-379	148	16	,	,	PUNCT
gp-379	148	17	with	with	ADP
gp-379	148	18	a	a	DET
gp-379	148	19	tvalue	tvalue	NOUN
gp-379	148	20	of	of	ADP
gp-379	148	21	2.926	2.926	NUM
gp-379	148	22	and	and	CCONJ
gp-379	148	23	a	a	DET
gp-379	148	24	p	p	NOUN
gp-379	148	25	-	-	PUNCT
gp-379	148	26	value	value	NOUN
gp-379	148	27	of	of	ADP
gp-379	148	28	0.004	0.004	NUM
gp-379	148	29	,	,	PUNCT
gp-379	148	30	thereby	thereby	ADV
gp-379	148	31	accepting	accept	VERB
gp-379	148	32	h5	h5	NOUN
gp-379	148	33	.	.	PUNCT
gp-379	149	1	this	this	DET
gp-379	149	2	finding	finding	NOUN
gp-379	149	3	aligns	align	VERB
gp-379	149	4	with	with	ADP
gp-379	149	5	the	the	DET
gp-379	149	6	consumer	consumer	NOUN
gp-379	149	7	decision	decision	NOUN
gp-379	149	8	-	-	PUNCT
gp-379	149	9	making	make	VERB
gp-379	149	10	process	process	NOUN
gp-379	149	11	(	(	PUNCT
gp-379	149	12	kotler	kotler	PROPN
gp-379	149	13	&	&	CCONJ
gp-379	149	14	keller	keller	PROPN
gp-379	149	15	,	,	PUNCT
gp-379	149	16	2016	2016	NUM
gp-379	149	17	)	)	PUNCT
gp-379	149	18	and	and	CCONJ
gp-379	149	19	is	be	AUX
gp-379	149	20	reinforced	reinforce	VERB
gp-379	149	21	by	by	ADP
gp-379	149	22	oliver	oliver	PROPN
gp-379	149	23	's	's	PART
gp-379	149	24	(	(	PUNCT
gp-379	149	25	1997	1997	NUM
gp-379	149	26	)	)	PUNCT
gp-379	149	27	theory	theory	NOUN
gp-379	149	28	,	,	PUNCT
gp-379	149	29	where	where	SCONJ
gp-379	149	30	a	a	DET
gp-379	149	31	satisfactory	satisfactory	ADJ
gp-379	149	32	initial	initial	ADJ
gp-379	149	33	decision	decision	NOUN
gp-379	149	34	fosters	foster	VERB
gp-379	149	35	loyalty	loyalty	NOUN
gp-379	149	36	.	.	PUNCT
gp-379	150	1	research	research	NOUN
gp-379	150	2	by	by	ADP
gp-379	150	3	bakır	bakır	PROPN
gp-379	150	4	et	et	PROPN
gp-379	150	5	al	al	PROPN
gp-379	150	6	.	.	PROPN
gp-379	151	1	(	(	PUNCT
gp-379	151	2	2024	2024	NUM
gp-379	151	3	)	)	PUNCT
gp-379	151	4	also	also	ADV
gp-379	151	5	supports	support	VERB
gp-379	151	6	this	this	DET
gp-379	151	7	path	path	NOUN
gp-379	151	8	-	-	PUNCT
gp-379	151	9	dependent	dependent	ADJ
gp-379	151	10	behavior	behavior	NOUN
gp-379	151	11	.	.	PUNCT
gp-379	152	1	in	in	ADP
gp-379	152	2	practical	practical	ADJ
gp-379	152	3	terms	term	NOUN
gp-379	152	4	,	,	PUNCT
gp-379	152	5	this	this	PRON
gp-379	152	6	means	mean	VERB
gp-379	152	7	that	that	SCONJ
gp-379	152	8	for	for	ADP
gp-379	152	9	pt	pt	X
gp-379	152	10	ocs	ocs	PROPN
gp-379	152	11	global	global	PROPN
gp-379	152	12	services	services	PROPN
gp-379	152	13	,	,	PUNCT
gp-379	152	14	successfully	successfully	ADV
gp-379	152	15	guiding	guide	VERB
gp-379	152	16	a	a	DET
gp-379	152	17	client	client	NOUN
gp-379	152	18	through	through	ADP
gp-379	152	19	a	a	DET
gp-379	152	20	positive	positive	ADJ
gp-379	152	21	first	first	ADJ
gp-379	152	22	purchase	purchase	NOUN
gp-379	152	23	experience	experience	NOUN
gp-379	152	24	—	—	PUNCT
gp-379	152	25	by	by	ADP
gp-379	152	26	ensuring	ensure	VERB
gp-379	152	27	quality	quality	NOUN
gp-379	152	28	service	service	NOUN
gp-379	152	29	and	and	CCONJ
gp-379	152	30	fair	fair	ADJ
gp-379	152	31	pricing	pricing	NOUN
gp-379	152	32	—	—	PUNCT
gp-379	152	33	creates	create	VERB
gp-379	152	34	a	a	DET
gp-379	152	35	foundation	foundation	NOUN
gp-379	152	36	for	for	ADP
gp-379	152	37	long	long	ADJ
gp-379	152	38	-	-	PUNCT
gp-379	152	39	term	term	NOUN
gp-379	152	40	loyalty	loyalty	NOUN
gp-379	152	41	and	and	CCONJ
gp-379	152	42	repeated	repeat	VERB
gp-379	152	43	business	business	NOUN
gp-379	152	44	engagements	engagement	NOUN
gp-379	152	45	.	.	PUNCT
gp-379	153	1	b.	b.	PROPN
gp-379	153	2	indirect	indirect	PROPN
gp-379	153	3	influence	influence	NOUN
gp-379	153	4	the	the	DET
gp-379	153	5	results	result	NOUN
gp-379	153	6	of	of	ADP
gp-379	153	7	the	the	DET
gp-379	153	8	study	study	NOUN
gp-379	153	9	show	show	VERB
gp-379	153	10	that	that	SCONJ
gp-379	153	11	the	the	DET
gp-379	153	12	purchase	purchase	NOUN
gp-379	153	13	decision	decision	NOUN
gp-379	153	14	acts	act	VERB
gp-379	153	15	as	as	ADP
gp-379	153	16	a	a	DET
gp-379	153	17	mediating	mediate	VERB
gp-379	153	18	variable	variable	NOUN
gp-379	153	19	between	between	ADP
gp-379	153	20	service	service	NOUN
gp-379	153	21	quality	quality	NOUN
gp-379	153	22	and	and	CCONJ
gp-379	153	23	price	price	NOUN
gp-379	153	24	to	to	PART
gp-379	153	25	repurchase	repurchase	VERB
gp-379	153	26	.	.	PUNCT
gp-379	154	1	this	this	PRON
gp-379	154	2	means	mean	VERB
gp-379	154	3	that	that	SCONJ
gp-379	154	4	the	the	DET
gp-379	154	5	influence	influence	NOUN
gp-379	154	6	of	of	ADP
gp-379	154	7	service	service	NOUN
gp-379	154	8	quality	quality	NOUN
gp-379	154	9	and	and	CCONJ
gp-379	154	10	price	price	NOUN
gp-379	154	11	is	be	AUX
gp-379	154	12	not	not	PART
gp-379	154	13	only	only	ADV
gp-379	154	14	felt	feel	VERB
gp-379	154	15	directly	directly	ADV
gp-379	154	16	by	by	ADP
gp-379	154	17	consumers	consumer	NOUN
gp-379	154	18	,	,	PUNCT
gp-379	154	19	but	but	CCONJ
gp-379	154	20	is	be	AUX
gp-379	154	21	also	also	ADV
gp-379	154	22	strengthened	strengthen	VERB
gp-379	154	23	through	through	ADP
gp-379	154	24	the	the	DET
gp-379	154	25	decision	decision	NOUN
gp-379	154	26	-	-	PUNCT
gp-379	154	27	making	make	VERB
gp-379	154	28	process	process	NOUN
gp-379	154	29	carried	carry	VERB
gp-379	154	30	out	out	ADP
gp-379	154	31	before	before	ADP
gp-379	154	32	finally	finally	ADV
gp-379	154	33	deciding	decide	VERB
gp-379	154	34	to	to	PART
gp-379	154	35	make	make	VERB
gp-379	154	36	a	a	DET
gp-379	154	37	repurchase	repurchase	NOUN
gp-379	154	38	.	.	PUNCT
gp-379	155	1	according	accord	VERB
gp-379	155	2	to	to	ADP
gp-379	155	3	kotler	kotler	PROPN
gp-379	155	4	&	&	CCONJ
gp-379	155	5	keller	keller	PROPN
gp-379	155	6	(	(	PUNCT
gp-379	155	7	2016	2016	NUM
gp-379	155	8	)	)	PUNCT
gp-379	155	9	in	in	ADP
gp-379	155	10	the	the	DET
gp-379	155	11	theory	theory	NOUN
gp-379	155	12	of	of	ADP
gp-379	155	13	the	the	DET
gp-379	155	14	consumer	consumer	NOUN
gp-379	155	15	decision	decision	NOUN
gp-379	155	16	-	-	PUNCT
gp-379	155	17	making	make	VERB
gp-379	155	18	process	process	NOUN
gp-379	155	19	,	,	PUNCT
gp-379	155	20	the	the	DET
gp-379	155	21	purchase	purchase	NOUN
gp-379	155	22	decision	decision	NOUN
gp-379	155	23	process	process	NOUN
gp-379	155	24	is	be	AUX
gp-379	155	25	an	an	DET
gp-379	155	26	important	important	ADJ
gp-379	155	27	stage	stage	NOUN
gp-379	155	28	that	that	PRON
gp-379	155	29	connects	connect	VERB
gp-379	155	30	consumers	consumer	NOUN
gp-379	155	31	'	'	PART
gp-379	155	32	perception	perception	NOUN
gp-379	155	33	of	of	ADP
gp-379	155	34	the	the	DET
gp-379	155	35	attributes	attribute	NOUN
gp-379	155	36	of	of	ADP
gp-379	155	37	a	a	DET
gp-379	155	38	product	product	NOUN
gp-379	155	39	or	or	CCONJ
gp-379	155	40	service	service	NOUN
gp-379	155	41	(	(	PUNCT
gp-379	155	42	e.g.	e.g.	ADV
gp-379	155	43	quality	quality	NOUN
gp-379	155	44	of	of	ADP
gp-379	155	45	service	service	NOUN
gp-379	155	46	and	and	CCONJ
gp-379	155	47	price	price	NOUN
gp-379	155	48	)	)	PUNCT
gp-379	155	49	with	with	ADP
gp-379	155	50	future	future	ADJ
gp-379	155	51	purchasing	purchasing	NOUN
gp-379	155	52	behavior	behavior	NOUN
gp-379	155	53	.	.	PUNCT
gp-379	156	1	consumers	consumer	NOUN
gp-379	156	2	who	who	PRON
gp-379	156	3	rate	rate	VERB
gp-379	156	4	the	the	DET
gp-379	156	5	quality	quality	NOUN
gp-379	156	6	of	of	ADP
gp-379	156	7	service	service	NOUN
gp-379	156	8	as	as	ADV
gp-379	156	9	high	high	ADJ
gp-379	156	10	and	and	CCONJ
gp-379	156	11	price	price	NOUN
gp-379	156	12	according	accord	VERB
gp-379	156	13	to	to	ADP
gp-379	156	14	the	the	DET
gp-379	156	15	value	value	NOUN
gp-379	156	16	received	receive	VERB
gp-379	156	17	will	will	AUX
gp-379	156	18	be	be	AUX
gp-379	156	19	more	more	ADV
gp-379	156	20	likely	likely	ADJ
gp-379	156	21	to	to	PART
gp-379	156	22	make	make	VERB
gp-379	156	23	positive	positive	ADJ
gp-379	156	24	purchasing	purchasing	NOUN
gp-379	156	25	decisions	decision	NOUN
gp-379	156	26	,	,	PUNCT
gp-379	156	27	which	which	PRON
gp-379	156	28	in	in	ADP
gp-379	156	29	turn	turn	NOUN
gp-379	156	30	increases	increase	VERB
gp-379	156	31	the	the	DET
gp-379	156	32	chances	chance	NOUN
gp-379	156	33	of	of	ADP
gp-379	156	34	a	a	DET
gp-379	156	35	repeat	repeat	NOUN
gp-379	156	36	purchase	purchase	NOUN
gp-379	156	37	.	.	PUNCT
gp-379	157	1	the	the	DET
gp-379	157	2	theory	theory	NOUN
gp-379	157	3	of	of	ADP
gp-379	157	4	customer	customer	NOUN
gp-379	157	5	satisfaction	satisfaction	NOUN
gp-379	157	6	and	and	CCONJ
gp-379	157	7	loyalty	loyalty	NOUN
gp-379	157	8	by	by	ADP
gp-379	157	9	oliver	oliver	PROPN
gp-379	157	10	(	(	PUNCT
gp-379	157	11	1997	1997	NUM
gp-379	157	12	)	)	PUNCT
gp-379	157	13	also	also	ADV
gp-379	157	14	supports	support	VERB
gp-379	157	15	this	this	DET
gp-379	157	16	finding	finding	NOUN
gp-379	157	17	.	.	PUNCT
gp-379	158	1	oliver	oliver	PROPN
gp-379	158	2	emphasizes	emphasize	VERB
gp-379	158	3	that	that	SCONJ
gp-379	158	4	the	the	DET
gp-379	158	5	satisfaction	satisfaction	NOUN
gp-379	158	6	formed	form	VERB
gp-379	158	7	from	from	ADP
gp-379	158	8	the	the	DET
gp-379	158	9	right	right	ADJ
gp-379	158	10	purchasing	purchasing	NOUN
gp-379	158	11	decision	decision	NOUN
gp-379	158	12	will	will	AUX
gp-379	158	13	develop	develop	VERB
gp-379	158	14	into	into	ADP
gp-379	158	15	long	long	ADJ
gp-379	158	16	-	-	PUNCT
gp-379	158	17	term	term	NOUN
gp-379	158	18	loyalty	loyalty	NOUN
gp-379	158	19	.	.	PUNCT
gp-379	159	1	thus	thus	ADV
gp-379	159	2	,	,	PUNCT
gp-379	159	3	purchasing	purchase	VERB
gp-379	159	4	decisions	decision	NOUN
gp-379	159	5	serve	serve	VERB
gp-379	159	6	as	as	ADP
gp-379	159	7	a	a	DET
gp-379	159	8	bridge	bridge	NOUN
gp-379	159	9	that	that	PRON
gp-379	159	10	transforms	transform	VERB
gp-379	159	11	consumers	consumer	NOUN
gp-379	159	12	'	'	PART
gp-379	159	13	positive	positive	ADJ
gp-379	159	14	perceptions	perception	NOUN
gp-379	159	15	of	of	ADP
gp-379	159	16	service	service	NOUN
gp-379	159	17	quality	quality	NOUN
gp-379	159	18	and	and	CCONJ
gp-379	159	19	price	price	NOUN
gp-379	159	20	into	into	ADP
gp-379	159	21	repurchase	repurchase	NOUN
gp-379	159	22	behavior	behavior	NOUN
gp-379	159	23	.	.	PUNCT
gp-379	160	1	the	the	DET
gp-379	160	2	findings	finding	NOUN
gp-379	160	3	of	of	ADP
gp-379	160	4	this	this	DET
gp-379	160	5	study	study	NOUN
gp-379	160	6	are	be	AUX
gp-379	160	7	also	also	ADV
gp-379	160	8	consistent	consistent	ADJ
gp-379	160	9	with	with	ADP
gp-379	160	10	bakir	bakir	NOUN
gp-379	160	11	et	et	PROPN
gp-379	160	12	al	al	PROPN
gp-379	160	13	,	,	PUNCT
gp-379	160	14	(	(	PUNCT
gp-379	160	15	2024	2024	NUM
gp-379	160	16	)	)	PUNCT
gp-379	160	17	in	in	ADP
gp-379	160	18	the	the	DET
gp-379	160	19	context	context	NOUN
gp-379	160	20	of	of	ADP
gp-379	160	21	the	the	DET
gp-379	160	22	aviation	aviation	NOUN
gp-379	160	23	industry	industry	NOUN
gp-379	160	24	,	,	PUNCT
gp-379	160	25	where	where	SCONJ
gp-379	160	26	service	service	NOUN
gp-379	160	27	quality	quality	NOUN
gp-379	160	28	and	and	CCONJ
gp-379	160	29	price	price	NOUN
gp-379	160	30	have	have	AUX
gp-379	160	31	been	be	AUX
gp-379	160	32	shown	show	VERB
gp-379	160	33	to	to	PART
gp-379	160	34	increase	increase	VERB
gp-379	160	35	repurchase	repurchase	VERB
gp-379	160	36	through	through	ADP
gp-379	160	37	the	the	DET
gp-379	160	38	mediation	mediation	NOUN
gp-379	160	39	of	of	ADP
gp-379	160	40	satisfaction	satisfaction	NOUN
gp-379	160	41	and	and	CCONJ
gp-379	160	42	purchase	purchase	NOUN
gp-379	160	43	decisions	decision	NOUN
gp-379	160	44	.	.	PUNCT
gp-379	161	1	this	this	PRON
gp-379	161	2	shows	show	VERB
gp-379	161	3	that	that	SCONJ
gp-379	161	4	the	the	DET
gp-379	161	5	purchase	purchase	NOUN
gp-379	161	6	decision	decision	NOUN
gp-379	161	7	is	be	AUX
gp-379	161	8	not	not	PART
gp-379	161	9	just	just	ADV
gp-379	161	10	an	an	DET
gp-379	161	11	end	end	NOUN
gp-379	161	12	product	product	NOUN
gp-379	161	13	,	,	PUNCT
gp-379	161	14	but	but	CCONJ
gp-379	161	15	an	an	DET
gp-379	161	16	important	important	ADJ
gp-379	161	17	mechanism	mechanism	NOUN
gp-379	161	18	that	that	PRON
gp-379	161	19	strengthens	strengthen	VERB
gp-379	161	20	the	the	DET
gp-379	161	21	relationship	relationship	NOUN
gp-379	161	22	between	between	ADP
gp-379	161	23	marketing	marketing	NOUN
gp-379	161	24	factors	factor	NOUN
gp-379	161	25	and	and	CCONJ
gp-379	161	26	customer	customer	NOUN
gp-379	161	27	loyalty	loyalty	NOUN
gp-379	161	28	.	.	PUNCT
gp-379	162	1	the	the	DET
gp-379	162	2	effect	effect	NOUN
gp-379	162	3	of	of	ADP
gp-379	162	4	service	service	NOUN
gp-379	162	5	quality	quality	NOUN
gp-379	162	6	and	and	CCONJ
gp-379	162	7	price	price	NOUN
gp-379	162	8	on	on	ADP
gp-379	162	9	repeat	repeat	NOUN
gp-379	162	10	purchases	purchase	NOUN
gp-379	162	11	through	through	ADP
gp-379	162	12	purchase	purchase	NOUN
gp-379	162	13	decisions	decision	NOUN
gp-379	162	14	as	as	ADP
gp-379	162	15	intervening	intervene	VERB
gp-379	162	16	variables	variable	NOUN
gp-379	162	17	in	in	ADP
gp-379	162	18	facility	facility	NOUN
gp-379	162	19	management	management	NOUN
gp-379	162	20	company	company	NOUN
gp-379	162	21	pt	pt	PROPN
gp-379	162	22	ocs	ocs	PROPN
gp-379	162	23	global	global	PROPN
gp-379	162	24	services	service	NOUN
gp-379	162	25	2098	2098	NUM
gp-379	162	26	in	in	ADP
gp-379	162	27	the	the	DET
gp-379	162	28	context	context	NOUN
gp-379	162	29	of	of	ADP
gp-379	162	30	pt	pt	X
gp-379	162	31	ocs	ocs	PROPN
gp-379	162	32	global	global	PROPN
gp-379	162	33	services	services	PROPN
gp-379	162	34	,	,	PUNCT
gp-379	162	35	the	the	DET
gp-379	162	36	client	client	NOUN
gp-379	162	37	's	's	PART
gp-379	162	38	decision	decision	NOUN
gp-379	162	39	to	to	PART
gp-379	162	40	choose	choose	VERB
gp-379	162	41	cleaning	cleaning	NOUN
gp-379	162	42	services	service	NOUN
gp-379	162	43	based	base	VERB
gp-379	162	44	on	on	ADP
gp-379	162	45	the	the	DET
gp-379	162	46	quality	quality	NOUN
gp-379	162	47	of	of	ADP
gp-379	162	48	service	service	NOUN
gp-379	162	49	and	and	CCONJ
gp-379	162	50	price	price	NOUN
gp-379	162	51	offered	offer	VERB
gp-379	162	52	becomes	become	VERB
gp-379	162	53	the	the	DET
gp-379	162	54	determining	determine	VERB
gp-379	162	55	factor	factor	NOUN
gp-379	162	56	whether	whether	SCONJ
gp-379	162	57	they	they	PRON
gp-379	162	58	will	will	AUX
gp-379	162	59	extend	extend	VERB
gp-379	162	60	the	the	DET
gp-379	162	61	contract	contract	NOUN
gp-379	162	62	or	or	CCONJ
gp-379	162	63	make	make	VERB
gp-379	162	64	a	a	DET
gp-379	162	65	repurchase	repurchase	NOUN
gp-379	162	66	.	.	PUNCT
gp-379	163	1	in	in	ADP
gp-379	163	2	other	other	ADJ
gp-379	163	3	words	word	NOUN
gp-379	163	4	,	,	PUNCT
gp-379	163	5	the	the	PRON
gp-379	163	6	better	well	ADJ
gp-379	163	7	the	the	DET
gp-379	163	8	client	client	NOUN
gp-379	163	9	's	's	PART
gp-379	163	10	experience	experience	NOUN
gp-379	163	11	in	in	ADP
gp-379	163	12	the	the	DET
gp-379	163	13	purchase	purchase	NOUN
gp-379	163	14	decision	decision	NOUN
gp-379	163	15	process	process	NOUN
gp-379	163	16	,	,	PUNCT
gp-379	163	17	the	the	PRON
gp-379	163	18	more	more	ADV
gp-379	163	19	likely	likely	ADJ
gp-379	163	20	it	it	PRON
gp-379	163	21	is	be	AUX
gp-379	163	22	to	to	PART
gp-379	163	23	build	build	VERB
gp-379	163	24	long	long	ADJ
gp-379	163	25	-	-	PUNCT
gp-379	163	26	term	term	NOUN
gp-379	163	27	loyalty	loyalty	NOUN
gp-379	163	28	.	.	PUNCT
gp-379	164	1	indirect	indirect	ADJ
gp-379	164	2	effect	effect	NOUN
gp-379	164	3	testing	testing	NOUN
gp-379	164	4	,	,	PUNCT
gp-379	164	5	the	the	DET
gp-379	164	6	results	result	NOUN
gp-379	164	7	of	of	ADP
gp-379	164	8	the	the	DET
gp-379	164	9	analysis	analysis	NOUN
gp-379	164	10	can	can	AUX
gp-379	164	11	be	be	AUX
gp-379	164	12	seen	see	VERB
gp-379	164	13	using	use	VERB
gp-379	164	14	the	the	DET
gp-379	164	15	bootstrapping	bootstrappe	VERB
gp-379	164	16	technique	technique	NOUN
gp-379	164	17	,	,	PUNCT
gp-379	164	18	because	because	SCONJ
gp-379	164	19	in	in	ADP
gp-379	164	20	mediation	mediation	NOUN
gp-379	164	21	testing	testing	NOUN
gp-379	164	22	(	(	PUNCT
gp-379	164	23	e.g.	e.g.	ADV
gp-379	164	24	x→z→y	x→z→y	NOUN
gp-379	164	25	)	)	PUNCT
gp-379	164	26	,	,	PUNCT
gp-379	164	27	the	the	DET
gp-379	164	28	distribution	distribution	NOUN
gp-379	164	29	of	of	ADP
gp-379	164	30	indirect	indirect	ADJ
gp-379	164	31	effects	effect	NOUN
gp-379	164	32	is	be	AUX
gp-379	164	33	usually	usually	ADV
gp-379	164	34	abnormal	abnormal	ADJ
gp-379	164	35	.	.	PUNCT
gp-379	165	1	traditional	traditional	ADJ
gp-379	165	2	tests	test	NOUN
gp-379	165	3	such	such	ADJ
gp-379	165	4	as	as	ADP
gp-379	165	5	the	the	DET
gp-379	165	6	sobel	sobel	PROPN
gp-379	165	7	test	test	NOUN
gp-379	165	8	are	be	AUX
gp-379	165	9	often	often	ADV
gp-379	165	10	less	less	ADV
gp-379	165	11	accurate	accurate	ADJ
gp-379	165	12	because	because	SCONJ
gp-379	165	13	they	they	PRON
gp-379	165	14	assume	assume	VERB
gp-379	165	15	a	a	DET
gp-379	165	16	normal	normal	ADJ
gp-379	165	17	distribution	distribution	NOUN
gp-379	165	18	.	.	PUNCT
gp-379	166	1	bootstrapping	bootstrappe	VERB
gp-379	166	2	does	do	AUX
gp-379	166	3	not	not	PART
gp-379	166	4	require	require	VERB
gp-379	166	5	the	the	DET
gp-379	166	6	assumption	assumption	NOUN
gp-379	166	7	of	of	ADP
gp-379	166	8	normality	normality	NOUN
gp-379	166	9	,	,	PUNCT
gp-379	166	10	but	but	CCONJ
gp-379	166	11	rather	rather	ADV
gp-379	166	12	uses	use	VERB
gp-379	166	13	resampling	resample	VERB
gp-379	166	14	techniques	technique	NOUN
gp-379	166	15	to	to	PART
gp-379	166	16	generate	generate	VERB
gp-379	166	17	an	an	DET
gp-379	166	18	estimate	estimate	NOUN
gp-379	166	19	of	of	ADP
gp-379	166	20	the	the	DET
gp-379	166	21	empirical	empirical	ADJ
gp-379	166	22	distribution	distribution	NOUN
gp-379	166	23	of	of	ADP
gp-379	166	24	the	the	DET
gp-379	166	25	mediating	mediate	VERB
gp-379	166	26	effect	effect	NOUN
gp-379	166	27	.	.	PUNCT
gp-379	167	1	advantages	advantage	NOUN
gp-379	167	2	of	of	ADP
gp-379	167	3	bootstrapping	bootstrappe	VERB
gp-379	167	4	in	in	ADP
gp-379	167	5	mediation	mediation	NOUN
gp-379	167	6	:	:	PUNCT
gp-379	167	7	provides	provide	VERB
gp-379	167	8	a	a	DET
gp-379	167	9	confidence	confidence	NOUN
gp-379	167	10	interval	interval	NOUN
gp-379	167	11	for	for	ADP
gp-379	167	12	indirect	indirect	ADJ
gp-379	167	13	effects	effect	NOUN
gp-379	167	14	.	.	PUNCT
gp-379	168	1	more	more	ADV
gp-379	168	2	accurate	accurate	ADJ
gp-379	168	3	and	and	CCONJ
gp-379	168	4	robust	robust	ADJ
gp-379	168	5	than	than	ADP
gp-379	168	6	the	the	DET
gp-379	168	7	sobel	sobel	NOUN
gp-379	168	8	test	test	NOUN
gp-379	168	9	or	or	CCONJ
gp-379	168	10	the	the	DET
gp-379	168	11	regular	regular	ADJ
gp-379	168	12	z	z	NOUN
gp-379	168	13	test	test	NOUN
gp-379	168	14	.	.	PUNCT
gp-379	169	1	and	and	CCONJ
gp-379	169	2	it	it	PRON
gp-379	169	3	is	be	AUX
gp-379	169	4	used	use	VERB
gp-379	169	5	in	in	ADP
gp-379	169	6	modern	modern	ADJ
gp-379	169	7	sem	sem	NOUN
gp-379	169	8	analysis	analysis	NOUN
gp-379	169	9	software	software	NOUN
gp-379	169	10	,	,	PUNCT
gp-379	169	11	e.g.	e.g.	ADV
gp-379	169	12	smart	smart	ADJ
gp-379	169	13	pls	pls	INTJ
gp-379	169	14	.	.	PUNCT
gp-379	170	1	the	the	DET
gp-379	170	2	results	result	NOUN
gp-379	170	3	of	of	ADP
gp-379	170	4	the	the	DET
gp-379	170	5	indirect	indirect	ADJ
gp-379	170	6	influence	influence	NOUN
gp-379	170	7	hypothesis	hypothesis	NOUN
gp-379	170	8	test	test	NOUN
gp-379	170	9	are	be	AUX
gp-379	170	10	as	as	SCONJ
gp-379	170	11	follows	follow	VERB
gp-379	170	12	:	:	PUNCT
gp-379	170	13	table	table	NOUN
gp-379	170	14	8	8	NUM
gp-379	170	15	.	.	PUNCT
gp-379	170	16	indirect	indirect	ADJ
gp-379	170	17	influencing	influence	VERB
gp-379	170	18	hypothesis	hypothesis	NOUN
gp-379	170	19	test	test	NOUN
gp-379	170	20	results	result	NOUN
gp-379	170	21	hypothesis	hypothesis	NOUN
gp-379	170	22	origina	origina	PROPN
gp-379	170	23	l	l	PROPN
gp-379	170	24	sample	sample	NOUN
gp-379	170	25	(	(	PUNCT
gp-379	170	26	o	o	NOUN
gp-379	170	27	)	)	PUNCT
gp-379	170	28	sample	sample	NOUN
gp-379	170	29	mean	mean	NOUN
gp-379	170	30	(	(	PUNCT
gp-379	170	31	m	m	NOUN
gp-379	170	32	)	)	PUNCT
gp-379	170	33	standard	standard	ADJ
gp-379	170	34	deviation	deviation	NOUN
gp-379	170	35	(	(	PUNCT
gp-379	170	36	stdev	stdev	NOUN
gp-379	170	37	)	)	PUNCT
gp-379	170	38	t	t	PROPN
gp-379	170	39	statistics	statistic	NOUN
gp-379	170	40	p	p	NOUN
gp-379	170	41	values	value	VERB
gp-379	170	42	quality	quality	NOUN
gp-379	170	43	of	of	ADP
gp-379	170	44	service	service	NOUN
gp-379	170	45	(	(	PUNCT
gp-379	170	46	x1	x1	PROPN
gp-379	170	47	)	)	PUNCT
gp-379	170	48	-	-	PUNCT
gp-379	170	49	>	>	X
gp-379	170	50	purchase	purchase	NOUN
gp-379	170	51	decision	decision	NOUN
gp-379	170	52	(	(	PUNCT
gp-379	170	53	y	y	NOUN
gp-379	170	54	)	)	PUNCT
gp-379	170	55	-	-	PUNCT
gp-379	170	56	>	>	X
gp-379	170	57	repurchase	repurchase	NOUN
gp-379	170	58	(	(	PUNCT
gp-379	170	59	z	z	NOUN
gp-379	170	60	)	)	PUNCT
gp-379	170	61	0.066	0.066	NUM
gp-379	170	62	0.064	0.064	NUM
gp-379	170	63	0.031	0.031	NUM
gp-379	170	64	2.093	2.093	NUM
gp-379	170	65	0.037	0.037	NUM
gp-379	170	66	price	price	NOUN
gp-379	170	67	(	(	PUNCT
gp-379	170	68	x2	x2	NOUN
gp-379	170	69	)	)	PUNCT
gp-379	170	70	-	-	PUNCT
gp-379	170	71	>	>	X
gp-379	170	72	purchase	purchase	NOUN
gp-379	170	73	decision	decision	NOUN
gp-379	170	74	(	(	PUNCT
gp-379	170	75	y	y	NOUN
gp-379	170	76	)	)	PUNCT
gp-379	170	77	-	-	PUNCT
gp-379	170	78	>	>	X
gp-379	170	79	repurchase	repurchase	NOUN
gp-379	170	80	(	(	PUNCT
gp-379	170	81	z	z	NOUN
gp-379	170	82	)	)	PUNCT
gp-379	170	83	0.108	0.108	NUM
gp-379	170	84	0.103	0.103	NUM
gp-379	170	85	0.041	0.041	NUM
gp-379	170	86	2.609	2.609	NUM
gp-379	170	87	0.009	0.009	NUM
gp-379	170	88	source	source	NOUN
gp-379	170	89	:	:	PUNCT
gp-379	170	90	primary	primary	ADJ
gp-379	170	91	data	datum	NOUN
gp-379	170	92	processed	process	VERB
gp-379	170	93	,	,	PUNCT
gp-379	170	94	2025	2025	NUM
gp-379	170	95	based	base	VERB
gp-379	170	96	on	on	ADP
gp-379	170	97	table	table	NOUN
gp-379	170	98	8	8	NUM
gp-379	170	99	above	above	ADV
gp-379	170	100	,	,	PUNCT
gp-379	170	101	service	service	NOUN
gp-379	170	102	quality	quality	NOUN
gp-379	170	103	significantly	significantly	ADV
gp-379	170	104	influences	influence	NOUN
gp-379	170	105	repurchase	repurchase	VERB
gp-379	170	106	through	through	ADP
gp-379	170	107	the	the	DET
gp-379	170	108	mediating	mediate	VERB
gp-379	170	109	role	role	NOUN
gp-379	170	110	of	of	ADP
gp-379	170	111	purchase	purchase	NOUN
gp-379	170	112	decisions	decision	NOUN
gp-379	170	113	,	,	PUNCT
gp-379	170	114	as	as	SCONJ
gp-379	170	115	evidenced	evidence	VERB
gp-379	170	116	by	by	ADP
gp-379	170	117	a	a	DET
gp-379	170	118	t	t	NOUN
gp-379	170	119	-	-	PUNCT
gp-379	170	120	statistical	statistical	ADJ
gp-379	170	121	value	value	NOUN
gp-379	170	122	of	of	ADP
gp-379	170	123	2.093	2.093	NUM
gp-379	170	124	and	and	CCONJ
gp-379	170	125	a	a	DET
gp-379	170	126	p	p	NOUN
gp-379	170	127	-	-	PUNCT
gp-379	170	128	value	value	NOUN
gp-379	170	129	of	of	ADP
gp-379	170	130	0.037	0.037	NUM
gp-379	170	131	,	,	PUNCT
gp-379	170	132	leading	lead	VERB
gp-379	170	133	to	to	ADP
gp-379	170	134	the	the	DET
gp-379	170	135	acceptance	acceptance	NOUN
gp-379	170	136	of	of	ADP
gp-379	170	137	h6	h6	PROPN
gp-379	170	138	.	.	PUNCT
gp-379	171	1	this	this	PRON
gp-379	171	2	aligns	align	VERB
gp-379	171	3	with	with	ADP
gp-379	171	4	the	the	DET
gp-379	171	5	consumer	consumer	NOUN
gp-379	171	6	decision	decision	NOUN
gp-379	171	7	-	-	PUNCT
gp-379	171	8	making	make	VERB
gp-379	171	9	process	process	NOUN
gp-379	171	10	(	(	PUNCT
gp-379	171	11	kotler	kotler	PROPN
gp-379	171	12	&	&	CCONJ
gp-379	171	13	keller	keller	PROPN
gp-379	171	14	,	,	PUNCT
gp-379	171	15	2016	2016	NUM
gp-379	171	16	)	)	PUNCT
gp-379	171	17	,	,	PUNCT
gp-379	171	18	where	where	SCONJ
gp-379	171	19	positive	positive	ADJ
gp-379	171	20	service	service	NOUN
gp-379	171	21	quality	quality	NOUN
gp-379	171	22	shapes	shape	VERB
gp-379	171	23	the	the	DET
gp-379	171	24	initial	initial	ADJ
gp-379	171	25	purchase	purchase	NOUN
gp-379	171	26	decision	decision	NOUN
gp-379	171	27	,	,	PUNCT
gp-379	171	28	which	which	PRON
gp-379	171	29	in	in	ADP
gp-379	171	30	turn	turn	NOUN
gp-379	171	31	forms	form	VERB
gp-379	171	32	the	the	DET
gp-379	171	33	basis	basis	NOUN
gp-379	171	34	for	for	ADP
gp-379	171	35	future	future	ADJ
gp-379	171	36	repurchases	repurchase	NOUN
gp-379	171	37	,	,	PUNCT
gp-379	171	38	a	a	DET
gp-379	171	39	concept	concept	NOUN
gp-379	171	40	further	far	ADV
gp-379	171	41	supported	support	VERB
gp-379	171	42	by	by	ADP
gp-379	171	43	oliver	oliver	PROPN
gp-379	171	44	's	's	PART
gp-379	171	45	(	(	PUNCT
gp-379	171	46	1997	1997	NUM
gp-379	171	47	)	)	PUNCT
gp-379	171	48	customer	customer	NOUN
gp-379	171	49	loyalty	loyalty	NOUN
gp-379	171	50	theory	theory	NOUN
gp-379	171	51	and	and	CCONJ
gp-379	171	52	research	research	NOUN
gp-379	171	53	by	by	ADP
gp-379	171	54	bakır	bakır	PROPN
gp-379	171	55	et	et	PROPN
gp-379	171	56	al	al	PROPN
gp-379	171	57	.	.	PROPN
gp-379	172	1	(	(	PUNCT
gp-379	172	2	2024	2024	NUM
gp-379	172	3	)	)	PUNCT
gp-379	172	4	.	.	PUNCT
gp-379	173	1	for	for	ADP
gp-379	173	2	pt	pt	PROPN
gp-379	173	3	ocs	ocs	PROPN
gp-379	173	4	global	global	PROPN
gp-379	173	5	services	services	PROPN
gp-379	173	6	,	,	PUNCT
gp-379	173	7	this	this	PRON
gp-379	173	8	underscores	underscore	VERB
gp-379	173	9	that	that	SCONJ
gp-379	173	10	consistent	consistent	ADJ
gp-379	173	11	service	service	NOUN
gp-379	173	12	quality	quality	NOUN
gp-379	173	13	is	be	AUX
gp-379	173	14	essential	essential	ADJ
gp-379	173	15	not	not	PART
gp-379	173	16	only	only	ADV
gp-379	173	17	for	for	ADP
gp-379	173	18	attracting	attract	VERB
gp-379	173	19	clients	client	NOUN
gp-379	173	20	but	but	CCONJ
gp-379	173	21	also	also	ADV
gp-379	173	22	for	for	ADP
gp-379	173	23	fostering	foster	VERB
gp-379	173	24	the	the	DET
gp-379	173	25	positive	positive	ADJ
gp-379	173	26	decision	decision	NOUN
gp-379	173	27	-	-	PUNCT
gp-379	173	28	making	make	VERB
gp-379	173	29	process	process	NOUN
gp-379	173	30	that	that	PRON
gp-379	173	31	ultimately	ultimately	ADV
gp-379	173	32	leads	lead	VERB
gp-379	173	33	to	to	ADP
gp-379	173	34	contract	contract	NOUN
gp-379	173	35	renewals	renewal	NOUN
gp-379	173	36	and	and	CCONJ
gp-379	173	37	repeat	repeat	NOUN
gp-379	173	38	business	business	NOUN
gp-379	173	39	.	.	PUNCT
gp-379	174	1	similarly	similarly	ADV
gp-379	174	2	,	,	PUNCT
gp-379	174	3	price	price	NOUN
gp-379	174	4	has	have	VERB
gp-379	174	5	a	a	DET
gp-379	174	6	significant	significant	ADJ
gp-379	174	7	indirect	indirect	ADJ
gp-379	174	8	effect	effect	NOUN
gp-379	174	9	on	on	ADP
gp-379	174	10	repurchase	repurchase	VERB
gp-379	174	11	through	through	ADP
gp-379	174	12	purchase	purchase	NOUN
gp-379	174	13	decisions	decision	NOUN
gp-379	174	14	,	,	PUNCT
gp-379	174	15	with	with	ADP
gp-379	174	16	a	a	DET
gp-379	174	17	t	t	NOUN
gp-379	174	18	-	-	PUNCT
gp-379	174	19	value	value	NOUN
gp-379	174	20	of	of	ADP
gp-379	174	21	2.609	2.609	NUM
gp-379	174	22	and	and	CCONJ
gp-379	174	23	a	a	DET
gp-379	174	24	p	p	NOUN
gp-379	174	25	-	-	PUNCT
gp-379	174	26	value	value	NOUN
gp-379	174	27	of	of	ADP
gp-379	174	28	0.009	0.009	NUM
gp-379	174	29	,	,	PUNCT
gp-379	174	30	resulting	result	VERB
gp-379	174	31	in	in	ADP
gp-379	174	32	the	the	DET
gp-379	174	33	acceptance	acceptance	NOUN
gp-379	174	34	of	of	ADP
gp-379	174	35	h7	h7	PROPN
gp-379	174	36	.	.	PUNCT
gp-379	175	1	this	this	DET
gp-379	175	2	finding	finding	NOUN
gp-379	175	3	is	be	AUX
gp-379	175	4	consistent	consistent	ADJ
gp-379	175	5	with	with	ADP
gp-379	175	6	customer	customer	NOUN
gp-379	175	7	value	value	NOUN
gp-379	175	8	theory	theory	NOUN
gp-379	175	9	(	(	PUNCT
gp-379	175	10	zeithaml	zeithaml	PROPN
gp-379	175	11	,	,	PUNCT
gp-379	175	12	1988	1988	NUM
gp-379	175	13	)	)	PUNCT
gp-379	175	14	,	,	PUNCT
gp-379	175	15	where	where	SCONJ
gp-379	175	16	a	a	DET
gp-379	175	17	perceived	perceive	VERB
gp-379	175	18	fair	fair	ADJ
gp-379	175	19	price	price	NOUN
gp-379	175	20	-	-	PUNCT
gp-379	175	21	to	to	ADP
gp-379	175	22	-	-	PUNCT
gp-379	175	23	quality	quality	NOUN
gp-379	175	24	ratio	ratio	NOUN
gp-379	175	25	encourages	encourage	VERB
gp-379	175	26	a	a	DET
gp-379	175	27	positive	positive	ADJ
gp-379	175	28	purchase	purchase	NOUN
gp-379	175	29	decision	decision	NOUN
gp-379	175	30	,	,	PUNCT
gp-379	175	31	which	which	PRON
gp-379	175	32	then	then	ADV
gp-379	175	33	increases	increase	VERB
gp-379	175	34	repurchase	repurchase	VERB
gp-379	175	35	intention	intention	NOUN
gp-379	175	36	,	,	PUNCT
gp-379	175	37	a	a	DET
gp-379	175	38	mechanism	mechanism	NOUN
gp-379	175	39	also	also	ADV
gp-379	175	40	observed	observe	VERB
gp-379	175	41	in	in	ADP
gp-379	175	42	the	the	DET
gp-379	175	43	aviation	aviation	NOUN
gp-379	175	44	industry	industry	NOUN
gp-379	175	45	by	by	ADP
gp-379	175	46	bakır	bakır	PROPN
gp-379	175	47	et	et	PROPN
gp-379	175	48	al	al	PROPN
gp-379	175	49	.	.	PROPN
gp-379	175	50	(	(	PUNCT
gp-379	175	51	2024	2024	NUM
gp-379	175	52	)	)	PUNCT
gp-379	175	53	and	and	CCONJ
gp-379	175	54	explained	explain	VERB
gp-379	175	55	through	through	ADP
gp-379	175	56	the	the	DET
gp-379	175	57	lens	lens	NOUN
gp-379	175	58	of	of	ADP
gp-379	175	59	loyalty	loyalty	NOUN
gp-379	175	60	formation	formation	NOUN
gp-379	175	61	by	by	ADP
gp-379	175	62	oliver	oliver	PROPN
gp-379	175	63	(	(	PUNCT
gp-379	175	64	1997	1997	NUM
gp-379	175	65	)	)	PUNCT
gp-379	175	66	.	.	PUNCT
gp-379	176	1	therefore	therefore	ADV
gp-379	176	2	,	,	PUNCT
gp-379	176	3	for	for	ADP
gp-379	176	4	pt	pt	PROPN
gp-379	176	5	ocs	ocs	PROPN
gp-379	176	6	global	global	PROPN
gp-379	176	7	services	services	PROPN
gp-379	176	8	,	,	PUNCT
gp-379	176	9	implementing	implement	VERB
gp-379	176	10	a	a	DET
gp-379	176	11	competitive	competitive	ADJ
gp-379	176	12	and	and	CCONJ
gp-379	176	13	transparent	transparent	ADJ
gp-379	176	14	pricing	pricing	NOUN
gp-379	176	15	strategy	strategy	NOUN
gp-379	176	16	that	that	PRON
gp-379	176	17	matches	match	VERB
gp-379	176	18	service	service	NOUN
gp-379	176	19	quality	quality	NOUN
gp-379	176	20	is	be	AUX
gp-379	176	21	crucial	crucial	ADJ
gp-379	176	22	not	not	PART
gp-379	176	23	merely	merely	ADV
gp-379	176	24	the	the	DET
gp-379	176	25	effect	effect	NOUN
gp-379	176	26	of	of	ADP
gp-379	176	27	service	service	NOUN
gp-379	176	28	quality	quality	NOUN
gp-379	176	29	and	and	CCONJ
gp-379	176	30	price	price	NOUN
gp-379	176	31	on	on	ADP
gp-379	176	32	repeat	repeat	NOUN
gp-379	176	33	purchases	purchase	NOUN
gp-379	176	34	through	through	ADP
gp-379	176	35	purchase	purchase	NOUN
gp-379	176	36	decisions	decision	NOUN
gp-379	176	37	as	as	ADP
gp-379	176	38	intervening	intervene	VERB
gp-379	176	39	variables	variable	NOUN
gp-379	176	40	in	in	ADP
gp-379	176	41	facility	facility	NOUN
gp-379	176	42	management	management	NOUN
gp-379	176	43	company	company	NOUN
gp-379	176	44	pt	pt	PROPN
gp-379	176	45	ocs	ocs	PROPN
gp-379	176	46	global	global	PROPN
gp-379	176	47	services	service	NOUN
gp-379	176	48	2099	2099	NUM
gp-379	176	49	for	for	ADP
gp-379	176	50	winning	win	VERB
gp-379	176	51	initial	initial	ADJ
gp-379	176	52	tenders	tender	NOUN
gp-379	176	53	but	but	CCONJ
gp-379	176	54	for	for	ADP
gp-379	176	55	reinforcing	reinforce	VERB
gp-379	176	56	the	the	DET
gp-379	176	57	client	client	NOUN
gp-379	176	58	's	's	PART
gp-379	176	59	decision	decision	NOUN
gp-379	176	60	pathway	pathway	NOUN
gp-379	176	61	,	,	PUNCT
gp-379	176	62	thereby	thereby	ADV
gp-379	176	63	building	build	VERB
gp-379	176	64	longterm	longterm	ADJ
gp-379	176	65	loyalty	loyalty	NOUN
gp-379	176	66	and	and	CCONJ
gp-379	176	67	encouraging	encouraging	NOUN
gp-379	176	68	repurchase	repurchase	NOUN
gp-379	176	69	.	.	PUNCT
gp-379	177	1	discussion	discussion	NOUN
gp-379	177	2	of	of	ADP
gp-379	177	3	research	research	NOUN
gp-379	177	4	results	result	VERB
gp-379	177	5	the	the	DET
gp-379	177	6	findings	finding	NOUN
gp-379	177	7	from	from	ADP
gp-379	177	8	this	this	DET
gp-379	177	9	study	study	NOUN
gp-379	177	10	reveal	reveal	VERB
gp-379	177	11	several	several	ADJ
gp-379	177	12	critical	critical	ADJ
gp-379	177	13	insights	insight	NOUN
gp-379	177	14	into	into	ADP
gp-379	177	15	customer	customer	NOUN
gp-379	177	16	behavior	behavior	NOUN
gp-379	177	17	in	in	ADP
gp-379	177	18	the	the	DET
gp-379	177	19	facility	facility	NOUN
gp-379	177	20	management	management	NOUN
gp-379	177	21	industry	industry	NOUN
gp-379	177	22	.	.	PUNCT
gp-379	178	1	notably	notably	ADV
gp-379	178	2	,	,	PUNCT
gp-379	178	3	the	the	DET
gp-379	178	4	analysis	analysis	NOUN
gp-379	178	5	demonstrates	demonstrate	VERB
gp-379	178	6	that	that	SCONJ
gp-379	178	7	price	price	NOUN
gp-379	178	8	exerts	exert	VERB
gp-379	178	9	a	a	DET
gp-379	178	10	stronger	strong	ADJ
gp-379	178	11	direct	direct	ADJ
gp-379	178	12	influence	influence	NOUN
gp-379	178	13	on	on	ADP
gp-379	178	14	repeat	repeat	NOUN
gp-379	178	15	purchase	purchase	NOUN
gp-379	178	16	(	(	PUNCT
gp-379	178	17	β=0.572	β=0.572	NOUN
gp-379	178	18	)	)	PUNCT
gp-379	178	19	compared	compare	VERB
gp-379	178	20	to	to	ADP
gp-379	178	21	service	service	NOUN
gp-379	178	22	quality	quality	NOUN
gp-379	178	23	(	(	PUNCT
gp-379	178	24	β=0.347	β=0.347	NOUN
gp-379	178	25	)	)	PUNCT
gp-379	178	26	.	.	PUNCT
gp-379	179	1	this	this	DET
gp-379	179	2	finding	finding	NOUN
gp-379	179	3	is	be	AUX
gp-379	179	4	particularly	particularly	ADV
gp-379	179	5	significant	significant	ADJ
gp-379	179	6	in	in	ADP
gp-379	179	7	the	the	DET
gp-379	179	8	context	context	NOUN
gp-379	179	9	of	of	ADP
gp-379	179	10	b2b	b2b	NOUN
gp-379	179	11	facility	facility	NOUN
gp-379	179	12	management	management	NOUN
gp-379	179	13	services	service	NOUN
gp-379	179	14	,	,	PUNCT
gp-379	179	15	where	where	SCONJ
gp-379	179	16	procurement	procurement	NOUN
gp-379	179	17	decisions	decision	NOUN
gp-379	179	18	are	be	AUX
gp-379	179	19	often	often	ADV
gp-379	179	20	governed	govern	VERB
gp-379	179	21	by	by	ADP
gp-379	179	22	budget	budget	NOUN
gp-379	179	23	constraints	constraint	NOUN
gp-379	179	24	and	and	CCONJ
gp-379	179	25	contractual	contractual	ADJ
gp-379	179	26	obligations	obligation	NOUN
gp-379	179	27	.	.	PUNCT
gp-379	180	1	unlike	unlike	ADP
gp-379	180	2	consumer	consumer	NOUN
gp-379	180	3	markets	market	NOUN
gp-379	180	4	where	where	SCONJ
gp-379	180	5	emotional	emotional	ADJ
gp-379	180	6	factors	factor	NOUN
gp-379	180	7	and	and	CCONJ
gp-379	180	8	brand	brand	NOUN
gp-379	180	9	loyalty	loyalty	NOUN
gp-379	180	10	may	may	AUX
gp-379	180	11	dominate	dominate	VERB
gp-379	180	12	,	,	PUNCT
gp-379	180	13	corporate	corporate	ADJ
gp-379	180	14	clients	client	NOUN
gp-379	180	15	in	in	ADP
gp-379	180	16	the	the	DET
gp-379	180	17	facility	facility	NOUN
gp-379	180	18	management	management	NOUN
gp-379	180	19	sector	sector	NOUN
gp-379	180	20	must	must	AUX
gp-379	180	21	justify	justify	VERB
gp-379	180	22	their	their	PRON
gp-379	180	23	purchasing	purchase	VERB
gp-379	180	24	decisions	decision	NOUN
gp-379	180	25	through	through	ADP
gp-379	180	26	cost	cost	NOUN
gp-379	180	27	-	-	PUNCT
gp-379	180	28	benefit	benefit	NOUN
gp-379	180	29	analyses	analysis	NOUN
gp-379	180	30	and	and	CCONJ
gp-379	180	31	demonstrate	demonstrate	VERB
gp-379	180	32	value	value	NOUN
gp-379	180	33	to	to	ADP
gp-379	180	34	stakeholders	stakeholder	NOUN
gp-379	180	35	.	.	PUNCT
gp-379	181	1	the	the	DET
gp-379	181	2	dominance	dominance	NOUN
gp-379	181	3	of	of	ADP
gp-379	181	4	price	price	NOUN
gp-379	181	5	sensitivity	sensitivity	NOUN
gp-379	181	6	in	in	ADP
gp-379	181	7	this	this	DET
gp-379	181	8	industry	industry	NOUN
gp-379	181	9	reflects	reflect	VERB
gp-379	181	10	the	the	DET
gp-379	181	11	competitive	competitive	ADJ
gp-379	181	12	tendering	tendering	NOUN
gp-379	181	13	processes	process	NOUN
gp-379	181	14	common	common	ADJ
gp-379	181	15	in	in	ADP
gp-379	181	16	b2b	b2b	NOUN
gp-379	181	17	contracts	contract	NOUN
gp-379	181	18	,	,	PUNCT
gp-379	181	19	where	where	SCONJ
gp-379	181	20	even	even	ADV
gp-379	181	21	small	small	ADJ
gp-379	181	22	price	price	NOUN
gp-379	181	23	differentials	differential	NOUN
gp-379	181	24	can	can	AUX
gp-379	181	25	determine	determine	VERB
gp-379	181	26	contract	contract	NOUN
gp-379	181	27	awards	award	NOUN
gp-379	181	28	.	.	PUNCT
gp-379	182	1	however	however	ADV
gp-379	182	2	,	,	PUNCT
gp-379	182	3	this	this	PRON
gp-379	182	4	should	should	AUX
gp-379	182	5	not	not	PART
gp-379	182	6	diminish	diminish	VERB
gp-379	182	7	the	the	DET
gp-379	182	8	importance	importance	NOUN
gp-379	182	9	of	of	ADP
gp-379	182	10	service	service	NOUN
gp-379	182	11	quality	quality	NOUN
gp-379	182	12	,	,	PUNCT
gp-379	182	13	which	which	PRON
gp-379	182	14	plays	play	VERB
gp-379	182	15	a	a	DET
gp-379	182	16	crucial	crucial	ADJ
gp-379	182	17	mediating	mediate	VERB
gp-379	182	18	role	role	NOUN
gp-379	182	19	through	through	ADP
gp-379	182	20	its	its	PRON
gp-379	182	21	impact	impact	NOUN
gp-379	182	22	on	on	ADP
gp-379	182	23	purchase	purchase	NOUN
gp-379	182	24	decisions	decision	NOUN
gp-379	182	25	.	.	PUNCT
gp-379	183	1	the	the	DET
gp-379	183	2	following	follow	VERB
gp-379	183	3	sections	section	NOUN
gp-379	183	4	provide	provide	VERB
gp-379	183	5	detailed	detailed	ADJ
gp-379	183	6	interpretations	interpretation	NOUN
gp-379	183	7	of	of	ADP
gp-379	183	8	each	each	DET
gp-379	183	9	hypothesis	hypothesis	NOUN
gp-379	183	10	test	test	NOUN
gp-379	183	11	within	within	ADP
gp-379	183	12	this	this	DET
gp-379	183	13	industryspecific	industryspecific	ADJ
gp-379	183	14	context	context	NOUN
gp-379	183	15	.	.	PUNCT
gp-379	184	1	the	the	DET
gp-379	184	2	effect	effect	NOUN
gp-379	184	3	of	of	ADP
gp-379	184	4	service	service	NOUN
gp-379	184	5	quality	quality	NOUN
gp-379	184	6	on	on	ADP
gp-379	184	7	purchasing	purchase	VERB
gp-379	184	8	decisions	decision	NOUN
gp-379	184	9	the	the	DET
gp-379	184	10	results	result	NOUN
gp-379	184	11	of	of	ADP
gp-379	184	12	the	the	DET
gp-379	184	13	analysis	analysis	NOUN
gp-379	184	14	show	show	VERB
gp-379	184	15	that	that	SCONJ
gp-379	184	16	the	the	DET
gp-379	184	17	quality	quality	NOUN
gp-379	184	18	of	of	ADP
gp-379	184	19	service	service	NOUN
gp-379	184	20	has	have	VERB
gp-379	184	21	a	a	DET
gp-379	184	22	significant	significant	ADJ
gp-379	184	23	effect	effect	NOUN
gp-379	184	24	on	on	ADP
gp-379	184	25	the	the	DET
gp-379	184	26	purchase	purchase	NOUN
gp-379	184	27	decision	decision	NOUN
gp-379	184	28	of	of	ADP
gp-379	184	29	pt	pt	X
gp-379	184	30	ocs	ocs	PROPN
gp-379	184	31	global	global	PROPN
gp-379	184	32	services	services	PROPN
gp-379	184	33	'	'	PART
gp-379	184	34	facility	facility	NOUN
gp-379	184	35	management	management	NOUN
gp-379	184	36	services	service	NOUN
gp-379	184	37	.	.	PUNCT
gp-379	185	1	this	this	PRON
gp-379	185	2	is	be	AUX
gp-379	185	3	evidenced	evidence	VERB
gp-379	185	4	by	by	ADP
gp-379	185	5	a	a	DET
gp-379	185	6	statistical	statistical	ADJ
gp-379	185	7	t	t	NOUN
gp-379	185	8	-	-	PUNCT
gp-379	185	9	value	value	NOUN
gp-379	185	10	of	of	ADP
gp-379	185	11	4.089	4.089	NUM
gp-379	185	12	greater	great	ADJ
gp-379	185	13	than	than	ADP
gp-379	185	14	the	the	DET
gp-379	185	15	t	t	NOUN
gp-379	185	16	-	-	PUNCT
gp-379	185	17	table	table	NOUN
gp-379	185	18	(	(	PUNCT
gp-379	185	19	1.97	1.97	NUM
gp-379	185	20	)	)	PUNCT
gp-379	185	21	and	and	CCONJ
gp-379	185	22	a	a	DET
gp-379	185	23	p	p	NOUN
gp-379	185	24	-	-	PUNCT
gp-379	185	25	value	value	NOUN
gp-379	185	26	of	of	ADP
gp-379	185	27	0.000	0.000	NUM
gp-379	185	28	<	<	X
gp-379	185	29	0.05	0.05	NUM
gp-379	185	30	.	.	PUNCT
gp-379	186	1	this	this	PRON
gp-379	186	2	means	mean	VERB
gp-379	186	3	that	that	SCONJ
gp-379	186	4	the	the	PRON
gp-379	186	5	better	well	ADJ
gp-379	186	6	the	the	DET
gp-379	186	7	quality	quality	NOUN
gp-379	186	8	of	of	ADP
gp-379	186	9	services	service	NOUN
gp-379	186	10	provided	provide	VERB
gp-379	186	11	by	by	ADP
gp-379	186	12	the	the	DET
gp-379	186	13	company	company	NOUN
gp-379	186	14	,	,	PUNCT
gp-379	186	15	the	the	PRON
gp-379	186	16	higher	high	ADJ
gp-379	186	17	the	the	DET
gp-379	186	18	purchase	purchase	NOUN
gp-379	186	19	decisions	decision	NOUN
gp-379	186	20	made	make	VERB
gp-379	186	21	by	by	ADP
gp-379	186	22	customers	customer	NOUN
gp-379	186	23	.	.	PUNCT
gp-379	187	1	the	the	DET
gp-379	187	2	results	result	NOUN
gp-379	187	3	of	of	ADP
gp-379	187	4	this	this	DET
gp-379	187	5	study	study	NOUN
gp-379	187	6	are	be	AUX
gp-379	187	7	in	in	ADP
gp-379	187	8	line	line	NOUN
gp-379	187	9	with	with	ADP
gp-379	187	10	the	the	DET
gp-379	187	11	research	research	NOUN
gp-379	187	12	of	of	ADP
gp-379	187	13	antari	antari	PROPN
gp-379	187	14	&	&	CCONJ
gp-379	187	15	pratiwi	pratiwi	NOUN
gp-379	187	16	(	(	PUNCT
gp-379	187	17	2022	2022	NUM
gp-379	187	18	)	)	PUNCT
gp-379	187	19	,	,	PUNCT
gp-379	187	20	ari	ari	PROPN
gp-379	187	21	widiartini	widiartini	SCONJ
gp-379	187	22	et	et	PROPN
gp-379	187	23	al	al	PROPN
gp-379	187	24	.	.	PROPN
gp-379	188	1	(	(	PUNCT
gp-379	188	2	2023	2023	NUM
gp-379	188	3	)	)	PUNCT
gp-379	188	4	who	who	PRON
gp-379	188	5	stated	state	VERB
gp-379	188	6	that	that	SCONJ
gp-379	188	7	service	service	NOUN
gp-379	188	8	quality	quality	NOUN
gp-379	188	9	is	be	AUX
gp-379	188	10	an	an	DET
gp-379	188	11	important	important	ADJ
gp-379	188	12	factor	factor	NOUN
gp-379	188	13	that	that	PRON
gp-379	188	14	can	can	AUX
gp-379	188	15	encourage	encourage	VERB
gp-379	188	16	customers	customer	NOUN
gp-379	188	17	to	to	PART
gp-379	188	18	make	make	VERB
gp-379	188	19	purchase	purchase	NOUN
gp-379	188	20	decisions	decision	NOUN
gp-379	188	21	.	.	PUNCT
gp-379	189	1	good	good	ADJ
gp-379	189	2	service	service	NOUN
gp-379	189	3	quality	quality	NOUN
gp-379	189	4	such	such	ADJ
gp-379	189	5	as	as	ADP
gp-379	189	6	speed	speed	NOUN
gp-379	189	7	,	,	PUNCT
gp-379	189	8	accuracy	accuracy	NOUN
gp-379	189	9	,	,	PUNCT
gp-379	189	10	and	and	CCONJ
gp-379	189	11	employee	employee	NOUN
gp-379	189	12	-	-	PUNCT
gp-379	189	13	friendly	friendly	ADJ
gp-379	189	14	attitude	attitude	NOUN
gp-379	189	15	will	will	AUX
gp-379	189	16	provide	provide	VERB
gp-379	189	17	satisfaction	satisfaction	NOUN
gp-379	189	18	and	and	CCONJ
gp-379	189	19	comfort	comfort	NOUN
gp-379	189	20	for	for	ADP
gp-379	189	21	customers	customer	NOUN
gp-379	189	22	,	,	PUNCT
gp-379	189	23	thus	thus	ADV
gp-379	189	24	encouraging	encourage	VERB
gp-379	189	25	them	they	PRON
gp-379	189	26	to	to	PART
gp-379	189	27	decide	decide	VERB
gp-379	189	28	to	to	PART
gp-379	189	29	buy	buy	VERB
gp-379	189	30	the	the	DET
gp-379	189	31	services	service	NOUN
gp-379	189	32	offered	offer	VERB
gp-379	189	33	.	.	PUNCT
gp-379	190	1	in	in	ADP
gp-379	190	2	the	the	DET
gp-379	190	3	facility	facility	NOUN
gp-379	190	4	management	management	NOUN
gp-379	190	5	context	context	NOUN
gp-379	190	6	,	,	PUNCT
gp-379	190	7	service	service	NOUN
gp-379	190	8	quality	quality	NOUN
gp-379	190	9	dimensions	dimension	NOUN
gp-379	190	10	such	such	ADJ
gp-379	190	11	as	as	ADP
gp-379	190	12	reliability	reliability	NOUN
gp-379	190	13	and	and	CCONJ
gp-379	190	14	responsiveness	responsiveness	NOUN
gp-379	190	15	are	be	AUX
gp-379	190	16	particularly	particularly	ADV
gp-379	190	17	critical	critical	ADJ
gp-379	190	18	because	because	SCONJ
gp-379	190	19	clients	client	NOUN
gp-379	190	20	depend	depend	VERB
gp-379	190	21	on	on	ADP
gp-379	190	22	these	these	DET
gp-379	190	23	services	service	NOUN
gp-379	190	24	for	for	ADP
gp-379	190	25	their	their	PRON
gp-379	190	26	daily	daily	ADJ
gp-379	190	27	operations	operation	NOUN
gp-379	190	28	.	.	PUNCT
gp-379	191	1	a	a	DET
gp-379	191	2	service	service	NOUN
gp-379	191	3	failure	failure	NOUN
gp-379	191	4	in	in	ADP
gp-379	191	5	cleaning	cleaning	NOUN
gp-379	191	6	,	,	PUNCT
gp-379	191	7	security	security	NOUN
gp-379	191	8	,	,	PUNCT
gp-379	191	9	or	or	CCONJ
gp-379	191	10	maintenance	maintenance	NOUN
gp-379	191	11	can	can	AUX
gp-379	191	12	directly	directly	ADV
gp-379	191	13	disrupt	disrupt	VERB
gp-379	191	14	business	business	NOUN
gp-379	191	15	activities	activity	NOUN
gp-379	191	16	,	,	PUNCT
gp-379	191	17	making	make	VERB
gp-379	191	18	service	service	NOUN
gp-379	191	19	quality	quality	NOUN
gp-379	191	20	a	a	DET
gp-379	191	21	non	non	ADJ
gp-379	191	22	-	-	ADJ
gp-379	191	23	negotiable	negotiable	ADJ
gp-379	191	24	factor	factor	NOUN
gp-379	191	25	in	in	ADP
gp-379	191	26	the	the	DET
gp-379	191	27	initial	initial	ADJ
gp-379	191	28	purchase	purchase	NOUN
gp-379	191	29	decision	decision	NOUN
gp-379	191	30	stage	stage	NOUN
gp-379	191	31	.	.	PUNCT
gp-379	192	1	the	the	DET
gp-379	192	2	influence	influence	NOUN
gp-379	192	3	of	of	ADP
gp-379	192	4	price	price	NOUN
gp-379	192	5	on	on	ADP
gp-379	192	6	purchasing	purchase	VERB
gp-379	192	7	decisions	decision	NOUN
gp-379	192	8	the	the	DET
gp-379	192	9	results	result	NOUN
gp-379	192	10	of	of	ADP
gp-379	192	11	the	the	DET
gp-379	192	12	analysis	analysis	NOUN
gp-379	192	13	show	show	VERB
gp-379	192	14	that	that	SCONJ
gp-379	192	15	the	the	DET
gp-379	192	16	price	price	NOUN
gp-379	192	17	has	have	VERB
gp-379	192	18	a	a	DET
gp-379	192	19	significant	significant	ADJ
gp-379	192	20	effect	effect	NOUN
gp-379	192	21	on	on	ADP
gp-379	192	22	the	the	DET
gp-379	192	23	purchase	purchase	NOUN
gp-379	192	24	decision	decision	NOUN
gp-379	192	25	at	at	ADP
gp-379	192	26	pt	pt	X
gp-379	192	27	ocs	ocs	PROPN
gp-379	192	28	global	global	PROPN
gp-379	192	29	services	services	PROPN
gp-379	192	30	.	.	PUNCT
gp-379	193	1	the	the	DET
gp-379	193	2	t	t	NOUN
gp-379	193	3	-	-	PUNCT
gp-379	193	4	statistical	statistical	ADJ
gp-379	193	5	value	value	NOUN
gp-379	193	6	of	of	ADP
gp-379	193	7	2.983	2.983	NUM
gp-379	193	8	is	be	AUX
gp-379	193	9	greater	great	ADJ
gp-379	193	10	than	than	ADP
gp-379	193	11	the	the	DET
gp-379	193	12	t	t	NOUN
gp-379	193	13	-	-	PUNCT
gp-379	193	14	table	table	NOUN
gp-379	193	15	(	(	PUNCT
gp-379	193	16	1.97	1.97	NUM
gp-379	193	17	)	)	PUNCT
gp-379	193	18	and	and	CCONJ
gp-379	193	19	the	the	DET
gp-379	193	20	p	p	NOUN
gp-379	193	21	-	-	PUNCT
gp-379	193	22	value	value	NOUN
gp-379	193	23	is	be	AUX
gp-379	193	24	0.003	0.003	NUM
gp-379	193	25	<	<	X
gp-379	193	26	0.05	0.05	NUM
gp-379	193	27	.	.	PUNCT
gp-379	194	1	this	this	PRON
gp-379	194	2	shows	show	VERB
gp-379	194	3	that	that	SCONJ
gp-379	194	4	the	the	DET
gp-379	194	5	right	right	ADJ
gp-379	194	6	pricing	pricing	NOUN
gp-379	194	7	policy	policy	NOUN
gp-379	194	8	will	will	AUX
gp-379	194	9	influence	influence	VERB
gp-379	194	10	customers	customer	NOUN
gp-379	194	11	in	in	ADP
gp-379	194	12	making	make	VERB
gp-379	194	13	purchasing	purchasing	NOUN
gp-379	194	14	decisions	decision	NOUN
gp-379	194	15	.	.	PUNCT
gp-379	195	1	this	this	DET
gp-379	195	2	research	research	NOUN
gp-379	195	3	is	be	AUX
gp-379	195	4	in	in	ADP
gp-379	195	5	line	line	NOUN
gp-379	195	6	with	with	ADP
gp-379	195	7	the	the	DET
gp-379	195	8	findings	finding	NOUN
gp-379	195	9	of	of	ADP
gp-379	195	10	busyairi	busyairi	NOUN
gp-379	195	11	(	(	PUNCT
gp-379	195	12	2021	2021	NUM
gp-379	195	13	)	)	PUNCT
gp-379	195	14	who	who	PRON
gp-379	195	15	stated	state	VERB
gp-379	195	16	that	that	SCONJ
gp-379	195	17	price	price	NOUN
gp-379	195	18	is	be	AUX
gp-379	195	19	one	one	NUM
gp-379	195	20	of	of	ADP
gp-379	195	21	the	the	DET
gp-379	195	22	main	main	ADJ
gp-379	195	23	considerations	consideration	NOUN
gp-379	195	24	of	of	ADP
gp-379	195	25	customers	customer	NOUN
gp-379	195	26	before	before	ADP
gp-379	195	27	making	make	VERB
gp-379	195	28	a	a	DET
gp-379	195	29	purchase	purchase	NOUN
gp-379	195	30	.	.	PUNCT
gp-379	196	1	customers	customer	NOUN
gp-379	196	2	tend	tend	VERB
gp-379	196	3	to	to	PART
gp-379	196	4	judge	judge	VERB
gp-379	196	5	the	the	DET
gp-379	196	6	suitability	suitability	NOUN
gp-379	196	7	between	between	ADP
gp-379	196	8	price	price	NOUN
gp-379	196	9	and	and	CCONJ
gp-379	196	10	the	the	DET
gp-379	196	11	benefits	benefit	NOUN
gp-379	196	12	obtained	obtain	VERB
gp-379	196	13	.	.	PUNCT
gp-379	197	1	if	if	SCONJ
gp-379	197	2	the	the	DET
gp-379	197	3	price	price	NOUN
gp-379	197	4	set	set	NOUN
gp-379	197	5	is	be	AUX
gp-379	197	6	considered	consider	VERB
gp-379	197	7	commensurate	commensurate	ADJ
gp-379	197	8	the	the	DET
gp-379	197	9	effect	effect	NOUN
gp-379	197	10	of	of	ADP
gp-379	197	11	service	service	NOUN
gp-379	197	12	quality	quality	NOUN
gp-379	197	13	and	and	CCONJ
gp-379	197	14	price	price	NOUN
gp-379	197	15	on	on	ADP
gp-379	197	16	repeat	repeat	NOUN
gp-379	197	17	purchases	purchase	NOUN
gp-379	197	18	through	through	ADP
gp-379	197	19	purchase	purchase	NOUN
gp-379	197	20	decisions	decision	NOUN
gp-379	197	21	as	as	ADP
gp-379	197	22	intervening	intervene	VERB
gp-379	197	23	variables	variable	NOUN
gp-379	197	24	in	in	ADP
gp-379	197	25	facility	facility	NOUN
gp-379	197	26	management	management	NOUN
gp-379	197	27	company	company	NOUN
gp-379	197	28	pt	pt	PROPN
gp-379	197	29	ocs	ocs	PROPN
gp-379	197	30	global	global	PROPN
gp-379	197	31	services	service	NOUN
gp-379	197	32	2100	2100	NUM
gp-379	197	33	with	with	ADP
gp-379	197	34	the	the	DET
gp-379	197	35	quality	quality	NOUN
gp-379	197	36	of	of	ADP
gp-379	197	37	service	service	NOUN
gp-379	197	38	,	,	PUNCT
gp-379	197	39	then	then	ADV
gp-379	197	40	customers	customer	NOUN
gp-379	197	41	will	will	AUX
gp-379	197	42	be	be	AUX
gp-379	197	43	more	more	ADV
gp-379	197	44	confident	confident	ADJ
gp-379	197	45	to	to	PART
gp-379	197	46	make	make	VERB
gp-379	197	47	a	a	DET
gp-379	197	48	purchase	purchase	NOUN
gp-379	197	49	.	.	PUNCT
gp-379	198	1	the	the	DET
gp-379	198	2	significance	significance	NOUN
gp-379	198	3	of	of	ADP
gp-379	198	4	price	price	NOUN
gp-379	198	5	in	in	ADP
gp-379	198	6	b2b	b2b	NOUN
gp-379	198	7	facility	facility	NOUN
gp-379	198	8	management	management	NOUN
gp-379	198	9	is	be	AUX
gp-379	198	10	amplified	amplify	VERB
gp-379	198	11	by	by	ADP
gp-379	198	12	the	the	DET
gp-379	198	13	fact	fact	NOUN
gp-379	198	14	that	that	SCONJ
gp-379	198	15	these	these	DET
gp-379	198	16	services	service	NOUN
gp-379	198	17	represent	represent	VERB
gp-379	198	18	recurring	recur	VERB
gp-379	198	19	operational	operational	ADJ
gp-379	198	20	expenses	expense	NOUN
gp-379	198	21	in	in	ADP
gp-379	198	22	corporate	corporate	ADJ
gp-379	198	23	budgets	budget	NOUN
gp-379	198	24	.	.	PUNCT
gp-379	199	1	companies	company	NOUN
gp-379	199	2	must	must	AUX
gp-379	199	3	ensure	ensure	VERB
gp-379	199	4	that	that	SCONJ
gp-379	199	5	facility	facility	NOUN
gp-379	199	6	management	management	NOUN
gp-379	199	7	costs	cost	NOUN
gp-379	199	8	align	align	VERB
gp-379	199	9	with	with	ADP
gp-379	199	10	their	their	PRON
gp-379	199	11	financial	financial	ADJ
gp-379	199	12	planning	planning	NOUN
gp-379	199	13	and	and	CCONJ
gp-379	199	14	provide	provide	VERB
gp-379	199	15	demonstrable	demonstrable	ADJ
gp-379	199	16	return	return	NOUN
gp-379	199	17	on	on	ADP
gp-379	199	18	investment	investment	NOUN
gp-379	199	19	.	.	PUNCT
gp-379	200	1	therefore	therefore	ADV
gp-379	200	2	,	,	PUNCT
gp-379	200	3	transparent	transparent	ADJ
gp-379	200	4	and	and	CCONJ
gp-379	200	5	competitive	competitive	ADJ
gp-379	200	6	pricing	pricing	NOUN
gp-379	200	7	structures	structure	NOUN
gp-379	200	8	are	be	AUX
gp-379	200	9	essential	essential	ADJ
gp-379	200	10	for	for	ADP
gp-379	200	11	convincing	convince	VERB
gp-379	200	12	corporate	corporate	ADJ
gp-379	200	13	decision	decision	NOUN
gp-379	200	14	-	-	PUNCT
gp-379	200	15	makers	maker	NOUN
gp-379	200	16	during	during	ADP
gp-379	200	17	the	the	DET
gp-379	200	18	procurement	procurement	NOUN
gp-379	200	19	process	process	NOUN
gp-379	200	20	.	.	PUNCT
gp-379	201	1	the	the	DET
gp-379	201	2	effect	effect	NOUN
gp-379	201	3	of	of	ADP
gp-379	201	4	service	service	NOUN
gp-379	201	5	quality	quality	NOUN
gp-379	201	6	on	on	ADP
gp-379	201	7	repurchases	repurchase	NOUN
gp-379	201	8	the	the	DET
gp-379	201	9	results	result	NOUN
gp-379	201	10	of	of	ADP
gp-379	201	11	the	the	DET
gp-379	201	12	analysis	analysis	NOUN
gp-379	201	13	show	show	VERB
gp-379	201	14	that	that	SCONJ
gp-379	201	15	the	the	DET
gp-379	201	16	quality	quality	NOUN
gp-379	201	17	of	of	ADP
gp-379	201	18	service	service	NOUN
gp-379	201	19	has	have	VERB
gp-379	201	20	a	a	DET
gp-379	201	21	significant	significant	ADJ
gp-379	201	22	effect	effect	NOUN
gp-379	201	23	on	on	ADP
gp-379	201	24	the	the	DET
gp-379	201	25	repurchase	repurchase	NOUN
gp-379	201	26	of	of	ADP
gp-379	201	27	pt	pt	PROPN
gp-379	201	28	ocs	ocs	PROPN
gp-379	201	29	global	global	PROPN
gp-379	201	30	services	services	PROPN
gp-379	201	31	.	.	PUNCT
gp-379	202	1	the	the	DET
gp-379	202	2	t	t	NOUN
gp-379	202	3	-	-	PUNCT
gp-379	202	4	statistical	statistical	ADJ
gp-379	202	5	value	value	NOUN
gp-379	202	6	of	of	ADP
gp-379	202	7	3.293	3.293	NUM
gp-379	202	8	is	be	AUX
gp-379	202	9	greater	great	ADJ
gp-379	202	10	than	than	ADP
gp-379	202	11	the	the	DET
gp-379	202	12	t	t	NOUN
gp-379	202	13	-	-	PUNCT
gp-379	202	14	table	table	NOUN
gp-379	202	15	(	(	PUNCT
gp-379	202	16	1.97	1.97	NUM
gp-379	202	17	)	)	PUNCT
gp-379	202	18	and	and	CCONJ
gp-379	202	19	the	the	DET
gp-379	202	20	p	p	NOUN
gp-379	202	21	-	-	PUNCT
gp-379	202	22	value	value	NOUN
gp-379	202	23	of	of	ADP
gp-379	202	24	0.001	0.001	NUM
gp-379	202	25	<	<	NOUN
gp-379	202	26	0.05	0.05	NUM
gp-379	202	27	.	.	PUNCT
gp-379	203	1	this	this	PRON
gp-379	203	2	means	mean	VERB
gp-379	203	3	that	that	SCONJ
gp-379	203	4	the	the	PRON
gp-379	203	5	better	well	ADJ
gp-379	203	6	the	the	DET
gp-379	203	7	quality	quality	NOUN
gp-379	203	8	of	of	ADP
gp-379	203	9	service	service	NOUN
gp-379	203	10	that	that	PRON
gp-379	203	11	customers	customer	NOUN
gp-379	203	12	feel	feel	VERB
gp-379	203	13	,	,	PUNCT
gp-379	203	14	the	the	PRON
gp-379	203	15	higher	high	ADJ
gp-379	203	16	their	their	PRON
gp-379	203	17	desire	desire	NOUN
gp-379	203	18	to	to	PART
gp-379	203	19	make	make	VERB
gp-379	203	20	a	a	DET
gp-379	203	21	repeat	repeat	NOUN
gp-379	203	22	purchase	purchase	NOUN
gp-379	203	23	.	.	PUNCT
gp-379	204	1	this	this	DET
gp-379	204	2	finding	finding	NOUN
gp-379	204	3	is	be	AUX
gp-379	204	4	in	in	ADP
gp-379	204	5	accordance	accordance	NOUN
gp-379	204	6	with	with	ADP
gp-379	204	7	research	research	NOUN
gp-379	204	8	by	by	ADP
gp-379	204	9	antari	antari	PROPN
gp-379	204	10	&	&	CCONJ
gp-379	204	11	pratiwi	pratiwi	NOUN
gp-379	204	12	(	(	PUNCT
gp-379	204	13	2022	2022	NUM
gp-379	204	14	)	)	PUNCT
gp-379	204	15	,	,	PUNCT
gp-379	204	16	alfarisi	alfarisi	X
gp-379	204	17	(	(	PUNCT
gp-379	204	18	2023	2023	NUM
gp-379	204	19	)	)	PUNCT
gp-379	204	20	which	which	PRON
gp-379	204	21	states	state	VERB
gp-379	204	22	that	that	SCONJ
gp-379	204	23	customers	customer	NOUN
gp-379	204	24	who	who	PRON
gp-379	204	25	are	be	AUX
gp-379	204	26	satisfied	satisfied	ADJ
gp-379	204	27	with	with	ADP
gp-379	204	28	the	the	DET
gp-379	204	29	company	company	NOUN
gp-379	204	30	's	's	PART
gp-379	204	31	services	service	NOUN
gp-379	204	32	tend	tend	VERB
gp-379	204	33	to	to	PART
gp-379	204	34	have	have	VERB
gp-379	204	35	loyalty	loyalty	NOUN
gp-379	204	36	and	and	CCONJ
gp-379	204	37	are	be	AUX
gp-379	204	38	committed	commit	VERB
gp-379	204	39	to	to	ADP
gp-379	204	40	making	make	VERB
gp-379	204	41	repeat	repeat	NOUN
gp-379	204	42	purchases	purchase	NOUN
gp-379	204	43	.	.	PUNCT
gp-379	205	1	satisfactory	satisfactory	ADJ
gp-379	205	2	service	service	NOUN
gp-379	205	3	creates	create	VERB
gp-379	205	4	a	a	DET
gp-379	205	5	positive	positive	ADJ
gp-379	205	6	experience	experience	NOUN
gp-379	205	7	that	that	PRON
gp-379	205	8	makes	make	VERB
gp-379	205	9	customers	customer	NOUN
gp-379	205	10	more	more	ADV
gp-379	205	11	confident	confident	ADJ
gp-379	205	12	and	and	CCONJ
gp-379	205	13	not	not	PART
gp-379	205	14	hesitate	hesitate	VERB
gp-379	205	15	to	to	PART
gp-379	205	16	use	use	VERB
gp-379	205	17	the	the	DET
gp-379	205	18	service	service	NOUN
gp-379	205	19	in	in	ADP
gp-379	205	20	the	the	DET
gp-379	205	21	next	next	ADJ
gp-379	205	22	period	period	NOUN
gp-379	205	23	.	.	PUNCT
gp-379	206	1	in	in	ADP
gp-379	206	2	longterm	longterm	PROPN
gp-379	206	3	facility	facility	NOUN
gp-379	206	4	management	management	NOUN
gp-379	206	5	contracts	contract	NOUN
gp-379	206	6	,	,	PUNCT
gp-379	206	7	consistent	consistent	ADJ
gp-379	206	8	service	service	NOUN
gp-379	206	9	quality	quality	NOUN
gp-379	206	10	becomes	become	VERB
gp-379	206	11	the	the	DET
gp-379	206	12	foundation	foundation	NOUN
gp-379	206	13	of	of	ADP
gp-379	206	14	trust	trust	PROPN
gp-379	206	15	.	.	PUNCT
gp-379	207	1	corporate	corporate	ADJ
gp-379	207	2	clients	client	NOUN
gp-379	207	3	evaluate	evaluate	VERB
gp-379	207	4	service	service	NOUN
gp-379	207	5	providers	provider	NOUN
gp-379	207	6	not	not	PART
gp-379	207	7	only	only	ADV
gp-379	207	8	on	on	ADP
gp-379	207	9	initial	initial	ADJ
gp-379	207	10	performance	performance	NOUN
gp-379	207	11	but	but	CCONJ
gp-379	207	12	on	on	ADP
gp-379	207	13	sustained	sustained	ADJ
gp-379	207	14	quality	quality	NOUN
gp-379	207	15	over	over	ADP
gp-379	207	16	the	the	DET
gp-379	207	17	contract	contract	NOUN
gp-379	207	18	period	period	NOUN
gp-379	207	19	.	.	PUNCT
gp-379	208	1	this	this	PRON
gp-379	208	2	explains	explain	VERB
gp-379	208	3	why	why	SCONJ
gp-379	208	4	service	service	NOUN
gp-379	208	5	quality	quality	NOUN
gp-379	208	6	,	,	PUNCT
gp-379	208	7	despite	despite	SCONJ
gp-379	208	8	having	have	VERB
gp-379	208	9	a	a	DET
gp-379	208	10	smaller	small	ADJ
gp-379	208	11	direct	direct	ADJ
gp-379	208	12	effect	effect	NOUN
gp-379	208	13	than	than	ADP
gp-379	208	14	price	price	NOUN
gp-379	208	15	,	,	PUNCT
gp-379	208	16	remains	remain	VERB
gp-379	208	17	crucial	crucial	ADJ
gp-379	208	18	for	for	ADP
gp-379	208	19	retention	retention	NOUN
gp-379	208	20	and	and	CCONJ
gp-379	208	21	contract	contract	NOUN
gp-379	208	22	renewals	renewal	NOUN
gp-379	208	23	.	.	PUNCT
gp-379	209	1	the	the	DET
gp-379	209	2	effect	effect	NOUN
gp-379	209	3	of	of	ADP
gp-379	209	4	price	price	NOUN
gp-379	209	5	on	on	ADP
gp-379	209	6	repurchases	repurchase	NOUN
gp-379	209	7	the	the	DET
gp-379	209	8	results	result	NOUN
gp-379	209	9	of	of	ADP
gp-379	209	10	the	the	DET
gp-379	209	11	analysis	analysis	NOUN
gp-379	209	12	show	show	VERB
gp-379	209	13	that	that	SCONJ
gp-379	209	14	the	the	DET
gp-379	209	15	price	price	NOUN
gp-379	209	16	has	have	VERB
gp-379	209	17	a	a	DET
gp-379	209	18	significant	significant	ADJ
gp-379	209	19	effect	effect	NOUN
gp-379	209	20	on	on	ADP
gp-379	209	21	the	the	DET
gp-379	209	22	repurchase	repurchase	NOUN
gp-379	209	23	of	of	ADP
gp-379	209	24	pt	pt	PROPN
gp-379	209	25	ocs	ocs	PROPN
gp-379	209	26	global	global	PROPN
gp-379	209	27	services	services	PROPN
gp-379	209	28	.	.	PUNCT
gp-379	210	1	the	the	DET
gp-379	210	2	t	t	NOUN
gp-379	210	3	-	-	PUNCT
gp-379	210	4	statistical	statistical	ADJ
gp-379	210	5	value	value	NOUN
gp-379	210	6	of	of	ADP
gp-379	210	7	5.251	5.251	NUM
gp-379	210	8	is	be	AUX
gp-379	210	9	greater	great	ADJ
gp-379	210	10	than	than	ADP
gp-379	210	11	the	the	DET
gp-379	210	12	t	t	NOUN
gp-379	210	13	-	-	PUNCT
gp-379	210	14	table	table	NOUN
gp-379	210	15	(	(	PUNCT
gp-379	210	16	1.97	1.97	NUM
gp-379	210	17	)	)	PUNCT
gp-379	210	18	and	and	CCONJ
gp-379	210	19	the	the	DET
gp-379	210	20	p	p	NOUN
gp-379	210	21	-	-	PUNCT
gp-379	210	22	value	value	NOUN
gp-379	210	23	is	be	AUX
gp-379	210	24	0.000	0.000	NUM
gp-379	210	25	<	<	X
gp-379	210	26	0.05	0.05	NUM
gp-379	210	27	.	.	PUNCT
gp-379	211	1	this	this	PRON
gp-379	211	2	proves	prove	VERB
gp-379	211	3	that	that	SCONJ
gp-379	211	4	price	price	NOUN
gp-379	211	5	is	be	AUX
gp-379	211	6	one	one	NUM
gp-379	211	7	of	of	ADP
gp-379	211	8	the	the	DET
gp-379	211	9	dominant	dominant	ADJ
gp-379	211	10	factors	factor	NOUN
gp-379	211	11	in	in	ADP
gp-379	211	12	determining	determine	VERB
gp-379	211	13	customer	customer	NOUN
gp-379	211	14	intent	intent	NOUN
gp-379	211	15	to	to	PART
gp-379	211	16	repurchase	repurchase	VERB
gp-379	211	17	services	service	NOUN
gp-379	211	18	.	.	PUNCT
gp-379	212	1	these	these	DET
gp-379	212	2	results	result	NOUN
gp-379	212	3	are	be	AUX
gp-379	212	4	in	in	ADP
gp-379	212	5	line	line	NOUN
gp-379	212	6	with	with	ADP
gp-379	212	7	the	the	DET
gp-379	212	8	research	research	NOUN
gp-379	212	9	of	of	ADP
gp-379	212	10	asnawa	asnawa	PROPN
gp-379	212	11	(	(	PUNCT
gp-379	212	12	2024	2024	NUM
gp-379	212	13	)	)	PUNCT
gp-379	212	14	,	,	PUNCT
gp-379	212	15	busyairi	busyairi	NOUN
gp-379	212	16	(	(	PUNCT
gp-379	212	17	2021	2021	NUM
gp-379	212	18	)	)	PUNCT
gp-379	212	19	who	who	PRON
gp-379	212	20	stated	state	VERB
gp-379	212	21	that	that	SCONJ
gp-379	212	22	competitive	competitive	ADJ
gp-379	212	23	prices	price	NOUN
gp-379	212	24	and	and	CCONJ
gp-379	212	25	in	in	ADP
gp-379	212	26	accordance	accordance	NOUN
gp-379	212	27	with	with	ADP
gp-379	212	28	service	service	NOUN
gp-379	212	29	quality	quality	NOUN
gp-379	212	30	can	can	AUX
gp-379	212	31	increase	increase	VERB
gp-379	212	32	customer	customer	NOUN
gp-379	212	33	loyalty	loyalty	NOUN
gp-379	212	34	.	.	PUNCT
gp-379	213	1	customers	customer	NOUN
gp-379	213	2	will	will	AUX
gp-379	213	3	feel	feel	VERB
gp-379	213	4	that	that	SCONJ
gp-379	213	5	they	they	PRON
gp-379	213	6	get	get	VERB
gp-379	213	7	more	more	ADJ
gp-379	213	8	value	value	NOUN
gp-379	213	9	if	if	SCONJ
gp-379	213	10	the	the	DET
gp-379	213	11	price	price	NOUN
gp-379	213	12	of	of	ADP
gp-379	213	13	the	the	DET
gp-379	213	14	service	service	NOUN
gp-379	213	15	is	be	AUX
gp-379	213	16	considered	consider	VERB
gp-379	213	17	fair	fair	ADJ
gp-379	213	18	,	,	PUNCT
gp-379	213	19	so	so	SCONJ
gp-379	213	20	they	they	PRON
gp-379	213	21	will	will	AUX
gp-379	213	22	be	be	AUX
gp-379	213	23	more	more	ADV
gp-379	213	24	likely	likely	ADJ
gp-379	213	25	to	to	PART
gp-379	213	26	make	make	VERB
gp-379	213	27	a	a	DET
gp-379	213	28	repeat	repeat	NOUN
gp-379	213	29	purchase	purchase	NOUN
gp-379	213	30	even	even	ADV
gp-379	213	31	if	if	SCONJ
gp-379	213	32	there	there	PRON
gp-379	213	33	are	be	VERB
gp-379	213	34	other	other	ADJ
gp-379	213	35	service	service	NOUN
gp-379	213	36	providers	provider	NOUN
gp-379	213	37	in	in	ADP
gp-379	213	38	the	the	DET
gp-379	213	39	market	market	NOUN
gp-379	213	40	.	.	PUNCT
gp-379	214	1	the	the	DET
gp-379	214	2	strong	strong	ADJ
gp-379	214	3	influence	influence	NOUN
gp-379	214	4	of	of	ADP
gp-379	214	5	price	price	NOUN
gp-379	214	6	on	on	ADP
gp-379	214	7	repeat	repeat	NOUN
gp-379	214	8	purchase	purchase	NOUN
gp-379	214	9	(	(	PUNCT
gp-379	214	10	β=0.572	β=0.572	NOUN
gp-379	214	11	)	)	PUNCT
gp-379	214	12	can	can	AUX
gp-379	214	13	be	be	AUX
gp-379	214	14	attributed	attribute	VERB
gp-379	214	15	to	to	ADP
gp-379	214	16	the	the	DET
gp-379	214	17	commoditization	commoditization	NOUN
gp-379	214	18	trend	trend	NOUN
gp-379	214	19	in	in	ADP
gp-379	214	20	the	the	DET
gp-379	214	21	facility	facility	NOUN
gp-379	214	22	management	management	NOUN
gp-379	214	23	industry	industry	NOUN
gp-379	214	24	.	.	PUNCT
gp-379	215	1	as	as	SCONJ
gp-379	215	2	services	service	NOUN
gp-379	215	3	become	become	VERB
gp-379	215	4	increasingly	increasingly	ADV
gp-379	215	5	standardized	standardize	VERB
gp-379	215	6	,	,	PUNCT
gp-379	215	7	price	price	NOUN
gp-379	215	8	becomes	become	VERB
gp-379	215	9	a	a	DET
gp-379	215	10	primary	primary	ADJ
gp-379	215	11	differentiator	differentiator	NOUN
gp-379	215	12	.	.	PUNCT
gp-379	216	1	furthermore	furthermore	ADV
gp-379	216	2	,	,	PUNCT
gp-379	216	3	in	in	ADP
gp-379	216	4	contract	contract	NOUN
gp-379	216	5	renewal	renewal	NOUN
gp-379	216	6	situations	situation	NOUN
gp-379	216	7	,	,	PUNCT
gp-379	216	8	corporate	corporate	ADJ
gp-379	216	9	clients	client	NOUN
gp-379	216	10	often	often	ADV
gp-379	216	11	conduct	conduct	VERB
gp-379	216	12	competitive	competitive	ADJ
gp-379	216	13	bidding	bidding	NOUN
gp-379	216	14	processes	process	NOUN
gp-379	216	15	where	where	SCONJ
gp-379	216	16	incumbent	incumbent	ADJ
gp-379	216	17	providers	provider	NOUN
gp-379	216	18	must	must	AUX
gp-379	216	19	justify	justify	VERB
gp-379	216	20	their	their	PRON
gp-379	216	21	pricing	pricing	NOUN
gp-379	216	22	against	against	ADP
gp-379	216	23	new	new	ADJ
gp-379	216	24	market	market	NOUN
gp-379	216	25	entrants	entrant	NOUN
gp-379	216	26	.	.	PUNCT
gp-379	217	1	this	this	PRON
gp-379	217	2	creates	create	VERB
gp-379	217	3	continuous	continuous	ADJ
gp-379	217	4	price	price	NOUN
gp-379	217	5	pressure	pressure	NOUN
gp-379	217	6	that	that	PRON
gp-379	217	7	makes	make	VERB
gp-379	217	8	it	it	PRON
gp-379	217	9	the	the	DET
gp-379	217	10	dominant	dominant	ADJ
gp-379	217	11	factor	factor	NOUN
gp-379	217	12	in	in	ADP
gp-379	217	13	retention	retention	NOUN
gp-379	217	14	decisions	decision	NOUN
gp-379	217	15	.	.	PUNCT
gp-379	218	1	however	however	ADV
gp-379	218	2	,	,	PUNCT
gp-379	218	3	this	this	DET
gp-379	218	4	finding	finding	NOUN
gp-379	218	5	also	also	ADV
gp-379	218	6	suggests	suggest	VERB
gp-379	218	7	a	a	DET
gp-379	218	8	potential	potential	ADJ
gp-379	218	9	risk	risk	NOUN
gp-379	218	10	:	:	PUNCT
gp-379	218	11	over	over	ADP
gp-379	218	12	-	-	PUNCT
gp-379	218	13	reliance	reliance	NOUN
gp-379	218	14	on	on	ADP
gp-379	218	15	price	price	NOUN
gp-379	218	16	competition	competition	NOUN
gp-379	218	17	without	without	ADP
gp-379	218	18	maintaining	maintain	VERB
gp-379	218	19	service	service	NOUN
gp-379	218	20	quality	quality	NOUN
gp-379	218	21	could	could	AUX
gp-379	218	22	lead	lead	VERB
gp-379	218	23	to	to	ADP
gp-379	218	24	a	a	DET
gp-379	218	25	"	"	PUNCT
gp-379	218	26	race	race	NOUN
gp-379	218	27	to	to	ADP
gp-379	218	28	the	the	DET
gp-379	218	29	bottom	bottom	NOUN
gp-379	218	30	"	"	PUNCT
gp-379	218	31	that	that	PRON
gp-379	218	32	erodes	erode	VERB
gp-379	218	33	profitability	profitability	NOUN
gp-379	218	34	and	and	CCONJ
gp-379	218	35	service	service	NOUN
gp-379	218	36	standards	standard	NOUN
gp-379	218	37	across	across	ADP
gp-379	218	38	the	the	DET
gp-379	218	39	industry	industry	NOUN
gp-379	218	40	.	.	PUNCT
gp-379	219	1	the	the	DET
gp-379	219	2	effect	effect	NOUN
gp-379	219	3	of	of	ADP
gp-379	219	4	service	service	NOUN
gp-379	219	5	quality	quality	NOUN
gp-379	219	6	and	and	CCONJ
gp-379	219	7	price	price	NOUN
gp-379	219	8	on	on	ADP
gp-379	219	9	repeat	repeat	NOUN
gp-379	219	10	purchases	purchase	NOUN
gp-379	219	11	through	through	ADP
gp-379	219	12	purchase	purchase	NOUN
gp-379	219	13	decisions	decision	NOUN
gp-379	219	14	as	as	ADP
gp-379	219	15	intervening	intervene	VERB
gp-379	219	16	variables	variable	NOUN
gp-379	219	17	in	in	ADP
gp-379	219	18	facility	facility	NOUN
gp-379	219	19	management	management	NOUN
gp-379	219	20	company	company	NOUN
gp-379	219	21	pt	pt	PROPN
gp-379	219	22	ocs	ocs	PROPN
gp-379	219	23	global	global	PROPN
gp-379	219	24	services	service	NOUN
gp-379	219	25	2101	2101	NUM
gp-379	219	26	the	the	DET
gp-379	219	27	effect	effect	NOUN
gp-379	219	28	of	of	ADP
gp-379	219	29	purchase	purchase	NOUN
gp-379	219	30	decisions	decision	NOUN
gp-379	219	31	on	on	ADP
gp-379	219	32	repurchase	repurchase	VERB
gp-379	219	33	the	the	DET
gp-379	219	34	results	result	NOUN
gp-379	219	35	of	of	ADP
gp-379	219	36	the	the	DET
gp-379	219	37	analysis	analysis	NOUN
gp-379	219	38	show	show	VERB
gp-379	219	39	that	that	SCONJ
gp-379	219	40	the	the	DET
gp-379	219	41	purchase	purchase	NOUN
gp-379	219	42	decision	decision	NOUN
gp-379	219	43	has	have	VERB
gp-379	219	44	a	a	DET
gp-379	219	45	significant	significant	ADJ
gp-379	219	46	effect	effect	NOUN
gp-379	219	47	on	on	ADP
gp-379	219	48	the	the	DET
gp-379	219	49	repurchase	repurchase	NOUN
gp-379	219	50	of	of	ADP
gp-379	219	51	pt	pt	PROPN
gp-379	219	52	ocs	ocs	PROPN
gp-379	219	53	global	global	PROPN
gp-379	219	54	services	services	PROPN
gp-379	219	55	.	.	PUNCT
gp-379	220	1	the	the	DET
gp-379	220	2	t	t	NOUN
gp-379	220	3	-	-	PUNCT
gp-379	220	4	statistical	statistical	ADJ
gp-379	220	5	value	value	NOUN
gp-379	220	6	of	of	ADP
gp-379	220	7	2.926	2.926	NUM
gp-379	220	8	is	be	AUX
gp-379	220	9	greater	great	ADJ
gp-379	220	10	than	than	ADP
gp-379	220	11	the	the	DET
gp-379	220	12	t	t	NOUN
gp-379	220	13	-	-	PUNCT
gp-379	220	14	table	table	NOUN
gp-379	220	15	(	(	PUNCT
gp-379	220	16	1.97	1.97	NUM
gp-379	220	17	)	)	PUNCT
gp-379	220	18	and	and	CCONJ
gp-379	220	19	the	the	DET
gp-379	220	20	p	p	NOUN
gp-379	220	21	-	-	PUNCT
gp-379	220	22	value	value	NOUN
gp-379	220	23	is	be	AUX
gp-379	220	24	0.004	0.004	NUM
gp-379	220	25	<	<	X
gp-379	220	26	0.05	0.05	NUM
gp-379	220	27	.	.	PUNCT
gp-379	221	1	this	this	PRON
gp-379	221	2	means	mean	VERB
gp-379	221	3	that	that	SCONJ
gp-379	221	4	a	a	DET
gp-379	221	5	customer	customer	NOUN
gp-379	221	6	's	's	PART
gp-379	221	7	decision	decision	NOUN
gp-379	221	8	to	to	PART
gp-379	221	9	purchase	purchase	VERB
gp-379	221	10	a	a	DET
gp-379	221	11	service	service	NOUN
gp-379	221	12	contributes	contribute	VERB
gp-379	221	13	positively	positively	ADV
gp-379	221	14	to	to	ADP
gp-379	221	15	their	their	PRON
gp-379	221	16	tendency	tendency	NOUN
gp-379	221	17	to	to	PART
gp-379	221	18	make	make	VERB
gp-379	221	19	a	a	DET
gp-379	221	20	repeat	repeat	NOUN
gp-379	221	21	purchase	purchase	NOUN
gp-379	221	22	.	.	PUNCT
gp-379	222	1	this	this	DET
gp-379	222	2	research	research	NOUN
gp-379	222	3	supports	support	VERB
gp-379	222	4	the	the	DET
gp-379	222	5	findings	finding	NOUN
gp-379	222	6	of	of	ADP
gp-379	222	7	alfarisi	alfarisi	PROPN
gp-379	222	8	(	(	PUNCT
gp-379	222	9	2023	2023	NUM
gp-379	222	10	)	)	PUNCT
gp-379	222	11	who	who	PRON
gp-379	222	12	stated	state	VERB
gp-379	222	13	that	that	SCONJ
gp-379	222	14	purchasing	purchase	VERB
gp-379	222	15	decisions	decision	NOUN
gp-379	222	16	based	base	VERB
gp-379	222	17	on	on	ADP
gp-379	222	18	positive	positive	ADJ
gp-379	222	19	experiences	experience	NOUN
gp-379	222	20	will	will	AUX
gp-379	222	21	increase	increase	VERB
gp-379	222	22	the	the	DET
gp-379	222	23	chances	chance	NOUN
gp-379	222	24	of	of	ADP
gp-379	222	25	repurchases	repurchase	NOUN
gp-379	222	26	.	.	PUNCT
gp-379	223	1	the	the	PRON
gp-379	223	2	more	more	ADV
gp-379	223	3	confident	confident	ADJ
gp-379	223	4	the	the	DET
gp-379	223	5	customer	customer	NOUN
gp-379	223	6	is	be	AUX
gp-379	223	7	in	in	ADP
gp-379	223	8	their	their	PRON
gp-379	223	9	previous	previous	ADJ
gp-379	223	10	purchase	purchase	NOUN
gp-379	223	11	decisions	decision	NOUN
gp-379	223	12	,	,	PUNCT
gp-379	223	13	the	the	PRON
gp-379	223	14	more	more	ADV
gp-379	223	15	likely	likely	ADJ
gp-379	223	16	they	they	PRON
gp-379	223	17	are	be	AUX
gp-379	223	18	to	to	PART
gp-379	223	19	continue	continue	VERB
gp-379	223	20	using	use	VERB
gp-379	223	21	the	the	DET
gp-379	223	22	company	company	NOUN
gp-379	223	23	's	's	PART
gp-379	223	24	services	service	NOUN
gp-379	223	25	.	.	PUNCT
gp-379	224	1	this	this	DET
gp-379	224	2	finding	finding	NOUN
gp-379	224	3	highlights	highlight	VERB
gp-379	224	4	the	the	DET
gp-379	224	5	importance	importance	NOUN
gp-379	224	6	of	of	ADP
gp-379	224	7	the	the	DET
gp-379	224	8	initial	initial	ADJ
gp-379	224	9	purchase	purchase	NOUN
gp-379	224	10	experience	experience	NOUN
gp-379	224	11	in	in	ADP
gp-379	224	12	b2b	b2b	NOUN
gp-379	224	13	relationships	relationship	NOUN
gp-379	224	14	.	.	PUNCT
gp-379	225	1	when	when	SCONJ
gp-379	225	2	corporate	corporate	ADJ
gp-379	225	3	clients	client	NOUN
gp-379	225	4	make	make	VERB
gp-379	225	5	their	their	PRON
gp-379	225	6	first	first	ADJ
gp-379	225	7	purchase	purchase	NOUN
gp-379	225	8	decision	decision	NOUN
gp-379	225	9	,	,	PUNCT
gp-379	225	10	they	they	PRON
gp-379	225	11	invest	invest	VERB
gp-379	225	12	not	not	PART
gp-379	225	13	only	only	ADV
gp-379	225	14	financial	financial	ADJ
gp-379	225	15	resources	resource	NOUN
gp-379	225	16	but	but	CCONJ
gp-379	225	17	also	also	ADV
gp-379	225	18	organizational	organizational	ADJ
gp-379	225	19	effort	effort	NOUN
gp-379	225	20	in	in	ADP
gp-379	225	21	vendor	vendor	NOUN
gp-379	225	22	onboarding	onboarding	NOUN
gp-379	225	23	,	,	PUNCT
gp-379	225	24	relationship	relationship	NOUN
gp-379	225	25	building	building	NOUN
gp-379	225	26	,	,	PUNCT
gp-379	225	27	and	and	CCONJ
gp-379	225	28	process	process	NOUN
gp-379	225	29	integration	integration	NOUN
gp-379	225	30	.	.	PUNCT
gp-379	226	1	a	a	DET
gp-379	226	2	positive	positive	ADJ
gp-379	226	3	initial	initial	ADJ
gp-379	226	4	experience	experience	NOUN
gp-379	226	5	validates	validate	VERB
gp-379	226	6	this	this	DET
gp-379	226	7	investment	investment	NOUN
gp-379	226	8	and	and	CCONJ
gp-379	226	9	creates	create	VERB
gp-379	226	10	path	path	NOUN
gp-379	226	11	dependency	dependency	NOUN
gp-379	226	12	,	,	PUNCT
gp-379	226	13	making	make	VERB
gp-379	226	14	it	it	PRON
gp-379	226	15	more	more	ADV
gp-379	226	16	likely	likely	ADJ
gp-379	226	17	for	for	SCONJ
gp-379	226	18	clients	client	NOUN
gp-379	226	19	to	to	PART
gp-379	226	20	continue	continue	VERB
gp-379	226	21	the	the	DET
gp-379	226	22	relationship	relationship	NOUN
gp-379	226	23	rather	rather	ADV
gp-379	226	24	than	than	ADP
gp-379	226	25	incur	incur	ADJ
gp-379	226	26	switching	switching	NOUN
gp-379	226	27	costs	cost	NOUN
gp-379	226	28	by	by	ADP
gp-379	226	29	changing	change	VERB
gp-379	226	30	providers	provider	NOUN
gp-379	226	31	.	.	PUNCT
gp-379	227	1	the	the	DET
gp-379	227	2	effect	effect	NOUN
gp-379	227	3	of	of	ADP
gp-379	227	4	service	service	NOUN
gp-379	227	5	quality	quality	NOUN
gp-379	227	6	on	on	ADP
gp-379	227	7	repurchase	repurchase	NOUN
gp-379	227	8	through	through	ADP
gp-379	227	9	purchase	purchase	NOUN
gp-379	227	10	decisions	decision	NOUN
gp-379	227	11	the	the	DET
gp-379	227	12	results	result	NOUN
gp-379	227	13	of	of	ADP
gp-379	227	14	the	the	DET
gp-379	227	15	analysis	analysis	NOUN
gp-379	227	16	show	show	VERB
gp-379	227	17	that	that	SCONJ
gp-379	227	18	service	service	NOUN
gp-379	227	19	quality	quality	NOUN
gp-379	227	20	has	have	VERB
gp-379	227	21	a	a	DET
gp-379	227	22	significant	significant	ADJ
gp-379	227	23	effect	effect	NOUN
gp-379	227	24	on	on	ADP
gp-379	227	25	repurchase	repurchase	NOUN
gp-379	227	26	decisions	decision	NOUN
gp-379	227	27	through	through	ADP
gp-379	227	28	purchase	purchase	NOUN
gp-379	227	29	decisions	decision	NOUN
gp-379	227	30	at	at	ADP
gp-379	227	31	pt	pt	X
gp-379	227	32	ocs	ocs	PROPN
gp-379	227	33	global	global	PROPN
gp-379	227	34	services	services	PROPN
gp-379	227	35	.	.	PUNCT
gp-379	228	1	the	the	DET
gp-379	228	2	t	t	NOUN
gp-379	228	3	-	-	PUNCT
gp-379	228	4	statistical	statistical	ADJ
gp-379	228	5	value	value	NOUN
gp-379	228	6	of	of	ADP
gp-379	228	7	2.093	2.093	NUM
gp-379	228	8	is	be	AUX
gp-379	228	9	greater	great	ADJ
gp-379	228	10	than	than	ADP
gp-379	228	11	the	the	DET
gp-379	228	12	t	t	NOUN
gp-379	228	13	-	-	PUNCT
gp-379	228	14	table	table	NOUN
gp-379	228	15	(	(	PUNCT
gp-379	228	16	1.97	1.97	NUM
gp-379	228	17	)	)	PUNCT
gp-379	228	18	and	and	CCONJ
gp-379	228	19	the	the	DET
gp-379	228	20	p	p	NOUN
gp-379	228	21	-	-	PUNCT
gp-379	228	22	value	value	NOUN
gp-379	228	23	is	be	AUX
gp-379	228	24	0.037	0.037	NUM
gp-379	228	25	<	<	X
gp-379	228	26	0.05	0.05	NUM
gp-379	228	27	.	.	PUNCT
gp-379	229	1	this	this	PRON
gp-379	229	2	means	mean	VERB
gp-379	229	3	that	that	SCONJ
gp-379	229	4	purchase	purchase	NOUN
gp-379	229	5	decisions	decision	NOUN
gp-379	229	6	are	be	AUX
gp-379	229	7	proven	prove	VERB
gp-379	229	8	to	to	PART
gp-379	229	9	mediate	mediate	VERB
gp-379	229	10	the	the	DET
gp-379	229	11	influence	influence	NOUN
gp-379	229	12	of	of	ADP
gp-379	229	13	service	service	NOUN
gp-379	229	14	quality	quality	NOUN
gp-379	229	15	on	on	ADP
gp-379	229	16	repurchases	repurchase	NOUN
gp-379	229	17	.	.	PUNCT
gp-379	230	1	this	this	PRON
gp-379	230	2	is	be	AUX
gp-379	230	3	in	in	ADP
gp-379	230	4	line	line	NOUN
gp-379	230	5	with	with	ADP
gp-379	230	6	research	research	NOUN
gp-379	230	7	by	by	ADP
gp-379	230	8	ari	ari	PROPN
gp-379	230	9	widiartini	widiartini	PROPN
gp-379	230	10	et	et	PROPN
gp-379	230	11	al	al	PROPN
gp-379	230	12	.	.	PROPN
gp-379	231	1	(	(	PUNCT
gp-379	231	2	2023	2023	NUM
gp-379	231	3	)	)	PUNCT
gp-379	231	4	who	who	PRON
gp-379	231	5	stated	state	VERB
gp-379	231	6	that	that	SCONJ
gp-379	231	7	good	good	ADJ
gp-379	231	8	service	service	NOUN
gp-379	231	9	quality	quality	NOUN
gp-379	231	10	encourages	encourage	VERB
gp-379	231	11	customers	customer	NOUN
gp-379	231	12	to	to	PART
gp-379	231	13	make	make	VERB
gp-379	231	14	the	the	DET
gp-379	231	15	right	right	ADJ
gp-379	231	16	purchase	purchase	NOUN
gp-379	231	17	decisions	decision	NOUN
gp-379	231	18	,	,	PUNCT
gp-379	231	19	and	and	CCONJ
gp-379	231	20	these	these	DET
gp-379	231	21	decisions	decision	NOUN
gp-379	231	22	ultimately	ultimately	ADV
gp-379	231	23	increase	increase	VERB
gp-379	231	24	the	the	DET
gp-379	231	25	chances	chance	NOUN
gp-379	231	26	of	of	ADP
gp-379	231	27	customers	customer	NOUN
gp-379	231	28	making	make	VERB
gp-379	231	29	repeat	repeat	NOUN
gp-379	231	30	purchases	purchase	NOUN
gp-379	231	31	.	.	PUNCT
gp-379	232	1	the	the	DET
gp-379	232	2	mediating	mediate	VERB
gp-379	232	3	role	role	NOUN
gp-379	232	4	of	of	ADP
gp-379	232	5	purchase	purchase	NOUN
gp-379	232	6	decisions	decision	NOUN
gp-379	232	7	reveals	reveal	VERB
gp-379	232	8	that	that	SCONJ
gp-379	232	9	service	service	NOUN
gp-379	232	10	quality	quality	NOUN
gp-379	232	11	does	do	AUX
gp-379	232	12	not	not	PART
gp-379	232	13	automatically	automatically	ADV
gp-379	232	14	translate	translate	VERB
gp-379	232	15	into	into	ADP
gp-379	232	16	repeat	repeat	NOUN
gp-379	232	17	purchases	purchase	NOUN
gp-379	232	18	.	.	PUNCT
gp-379	233	1	instead	instead	ADV
gp-379	233	2	,	,	PUNCT
gp-379	233	3	service	service	NOUN
gp-379	233	4	quality	quality	NOUN
gp-379	233	5	must	must	AUX
gp-379	233	6	first	first	ADV
gp-379	233	7	influence	influence	VERB
gp-379	233	8	the	the	DET
gp-379	233	9	client	client	NOUN
gp-379	233	10	's	's	PART
gp-379	233	11	evaluation	evaluation	NOUN
gp-379	233	12	and	and	CCONJ
gp-379	233	13	decision	decision	NOUN
gp-379	233	14	-	-	PUNCT
gp-379	233	15	making	make	VERB
gp-379	233	16	process	process	NOUN
gp-379	233	17	,	,	PUNCT
gp-379	233	18	which	which	PRON
gp-379	233	19	then	then	ADV
gp-379	233	20	leads	lead	VERB
gp-379	233	21	to	to	ADP
gp-379	233	22	contract	contract	NOUN
gp-379	233	23	renewal	renewal	NOUN
gp-379	233	24	.	.	PUNCT
gp-379	234	1	this	this	DET
gp-379	234	2	sequential	sequential	ADJ
gp-379	234	3	process	process	NOUN
gp-379	234	4	is	be	AUX
gp-379	234	5	characteristic	characteristic	ADJ
gp-379	234	6	of	of	ADP
gp-379	234	7	b2b	b2b	NOUN
gp-379	234	8	purchasing	purchase	VERB
gp-379	234	9	behavior	behavior	NOUN
gp-379	234	10	,	,	PUNCT
gp-379	234	11	where	where	SCONJ
gp-379	234	12	decisions	decision	NOUN
gp-379	234	13	are	be	AUX
gp-379	234	14	typically	typically	ADV
gp-379	234	15	made	make	VERB
gp-379	234	16	through	through	ADP
gp-379	234	17	formal	formal	ADJ
gp-379	234	18	evaluation	evaluation	NOUN
gp-379	234	19	procedures	procedure	NOUN
gp-379	234	20	involving	involve	VERB
gp-379	234	21	multiple	multiple	ADJ
gp-379	234	22	stakeholders	stakeholder	NOUN
gp-379	234	23	.	.	PUNCT
gp-379	235	1	therefore	therefore	ADV
gp-379	235	2	,	,	PUNCT
gp-379	235	3	facility	facility	NOUN
gp-379	235	4	management	management	NOUN
gp-379	235	5	companies	company	NOUN
gp-379	235	6	must	must	AUX
gp-379	235	7	not	not	PART
gp-379	235	8	only	only	ADV
gp-379	235	9	deliver	deliver	VERB
gp-379	235	10	quality	quality	NOUN
gp-379	235	11	service	service	NOUN
gp-379	235	12	but	but	CCONJ
gp-379	235	13	also	also	ADV
gp-379	235	14	ensure	ensure	VERB
gp-379	235	15	that	that	SCONJ
gp-379	235	16	this	this	DET
gp-379	235	17	quality	quality	NOUN
gp-379	235	18	is	be	AUX
gp-379	235	19	recognized	recognize	VERB
gp-379	235	20	and	and	CCONJ
gp-379	235	21	valued	value	VERB
gp-379	235	22	during	during	ADP
gp-379	235	23	clients	client	NOUN
gp-379	235	24	'	'	PART
gp-379	235	25	periodic	periodic	ADJ
gp-379	235	26	contract	contract	NOUN
gp-379	235	27	review	review	NOUN
gp-379	235	28	processes	process	NOUN
gp-379	235	29	.	.	PUNCT
gp-379	236	1	the	the	DET
gp-379	236	2	influence	influence	NOUN
gp-379	236	3	of	of	ADP
gp-379	236	4	price	price	NOUN
gp-379	236	5	on	on	ADP
gp-379	236	6	repurchase	repurchase	VERB
gp-379	236	7	through	through	ADP
gp-379	236	8	purchase	purchase	NOUN
gp-379	236	9	decisions	decision	NOUN
gp-379	236	10	the	the	DET
gp-379	236	11	results	result	NOUN
gp-379	236	12	of	of	ADP
gp-379	236	13	the	the	DET
gp-379	236	14	analysis	analysis	NOUN
gp-379	236	15	show	show	VERB
gp-379	236	16	that	that	SCONJ
gp-379	236	17	the	the	DET
gp-379	236	18	price	price	NOUN
gp-379	236	19	has	have	VERB
gp-379	236	20	a	a	DET
gp-379	236	21	significant	significant	ADJ
gp-379	236	22	effect	effect	NOUN
gp-379	236	23	on	on	ADP
gp-379	236	24	the	the	DET
gp-379	236	25	repurchase	repurchase	NOUN
gp-379	236	26	decision	decision	NOUN
gp-379	236	27	of	of	ADP
gp-379	236	28	pt	pt	X
gp-379	236	29	ocs	ocs	PROPN
gp-379	236	30	global	global	PROPN
gp-379	236	31	services	services	PROPN
gp-379	236	32	.	.	PUNCT
gp-379	237	1	the	the	DET
gp-379	237	2	t	t	NOUN
gp-379	237	3	-	-	PUNCT
gp-379	237	4	statistical	statistical	ADJ
gp-379	237	5	value	value	NOUN
gp-379	237	6	of	of	ADP
gp-379	237	7	2.609	2.609	NUM
gp-379	237	8	is	be	AUX
gp-379	237	9	greater	great	ADJ
gp-379	237	10	than	than	ADP
gp-379	237	11	the	the	DET
gp-379	237	12	t	t	NOUN
gp-379	237	13	-	-	PUNCT
gp-379	237	14	table	table	NOUN
gp-379	237	15	(	(	PUNCT
gp-379	237	16	1.97	1.97	NUM
gp-379	237	17	)	)	PUNCT
gp-379	237	18	and	and	CCONJ
gp-379	237	19	the	the	DET
gp-379	237	20	p	p	NOUN
gp-379	237	21	-	-	PUNCT
gp-379	237	22	value	value	NOUN
gp-379	237	23	of	of	ADP
gp-379	237	24	0.009	0.009	NUM
gp-379	237	25	<	<	X
gp-379	237	26	0.05	0.05	NUM
gp-379	237	27	.	.	PUNCT
gp-379	238	1	thus	thus	ADV
gp-379	238	2	,	,	PUNCT
gp-379	238	3	the	the	DET
gp-379	238	4	purchase	purchase	NOUN
gp-379	238	5	decision	decision	NOUN
gp-379	238	6	is	be	AUX
gp-379	238	7	proven	prove	VERB
gp-379	238	8	to	to	PART
gp-379	238	9	mediate	mediate	VERB
gp-379	238	10	the	the	DET
gp-379	238	11	influence	influence	NOUN
gp-379	238	12	of	of	ADP
gp-379	238	13	price	price	NOUN
gp-379	238	14	on	on	ADP
gp-379	238	15	repurchases	repurchase	NOUN
gp-379	238	16	.	.	PUNCT
gp-379	239	1	these	these	DET
gp-379	239	2	findings	finding	NOUN
gp-379	239	3	support	support	VERB
gp-379	239	4	the	the	DET
gp-379	239	5	research	research	NOUN
gp-379	239	6	results	result	NOUN
gp-379	239	7	of	of	ADP
gp-379	239	8	busyairi	busyairi	NOUN
gp-379	239	9	(	(	PUNCT
gp-379	239	10	2021	2021	NUM
gp-379	239	11	)	)	PUNCT
gp-379	239	12	,	,	PUNCT
gp-379	239	13	asnawa	asnawa	PROPN
gp-379	239	14	(	(	PUNCT
gp-379	239	15	2024	2024	NUM
gp-379	239	16	)	)	PUNCT
gp-379	239	17	that	that	SCONJ
gp-379	239	18	customers	customer	NOUN
gp-379	239	19	'	'	PART
gp-379	239	20	perceptions	perception	NOUN
gp-379	239	21	of	of	ADP
gp-379	239	22	appropriate	appropriate	ADJ
gp-379	239	23	prices	price	NOUN
gp-379	239	24	will	will	AUX
gp-379	239	25	encourage	encourage	VERB
gp-379	239	26	them	they	PRON
gp-379	239	27	to	to	PART
gp-379	239	28	be	be	AUX
gp-379	239	29	more	more	ADV
gp-379	239	30	confident	confident	ADJ
gp-379	239	31	in	in	ADP
gp-379	239	32	making	make	VERB
gp-379	239	33	purchase	purchase	NOUN
gp-379	239	34	decisions	decision	NOUN
gp-379	239	35	,	,	PUNCT
gp-379	239	36	and	and	CCONJ
gp-379	239	37	these	these	DET
gp-379	239	38	decisions	decision	NOUN
gp-379	239	39	then	then	ADV
gp-379	239	40	strengthen	strengthen	VERB
gp-379	239	41	customers	customer	NOUN
gp-379	239	42	'	'	PART
gp-379	239	43	intentions	intention	NOUN
gp-379	239	44	to	to	PART
gp-379	239	45	make	make	VERB
gp-379	239	46	a	a	DET
gp-379	239	47	repurchase	repurchase	NOUN
gp-379	239	48	.	.	PUNCT
gp-379	240	1	the	the	DET
gp-379	240	2	mediation	mediation	NOUN
gp-379	240	3	effect	effect	NOUN
gp-379	240	4	indicates	indicate	VERB
gp-379	240	5	that	that	SCONJ
gp-379	240	6	competitive	competitive	ADJ
gp-379	240	7	pricing	pricing	NOUN
gp-379	240	8	alone	alone	ADV
gp-379	240	9	is	be	AUX
gp-379	240	10	insufficient	insufficient	ADJ
gp-379	240	11	;	;	PUNCT
gp-379	240	12	clients	client	NOUN
gp-379	240	13	the	the	DET
gp-379	240	14	effect	effect	NOUN
gp-379	240	15	of	of	ADP
gp-379	240	16	service	service	NOUN
gp-379	240	17	quality	quality	NOUN
gp-379	240	18	and	and	CCONJ
gp-379	240	19	price	price	NOUN
gp-379	240	20	on	on	ADP
gp-379	240	21	repeat	repeat	NOUN
gp-379	240	22	purchases	purchase	NOUN
gp-379	240	23	through	through	ADP
gp-379	240	24	purchase	purchase	NOUN
gp-379	240	25	decisions	decision	NOUN
gp-379	240	26	as	as	ADP
gp-379	240	27	intervening	intervene	VERB
gp-379	240	28	variables	variable	NOUN
gp-379	240	29	in	in	ADP
gp-379	240	30	facility	facility	NOUN
gp-379	240	31	management	management	NOUN
gp-379	240	32	company	company	NOUN
gp-379	240	33	pt	pt	PROPN
gp-379	240	34	ocs	ocs	PROPN
gp-379	240	35	global	global	PROPN
gp-379	240	36	services	service	NOUN
gp-379	240	37	2102	2102	NUM
gp-379	240	38	must	must	AUX
gp-379	240	39	perceive	perceive	VERB
gp-379	240	40	the	the	DET
gp-379	240	41	price	price	NOUN
gp-379	240	42	as	as	SCONJ
gp-379	240	43	justified	justify	VERB
gp-379	240	44	through	through	ADP
gp-379	240	45	the	the	DET
gp-379	240	46	purchase	purchase	NOUN
gp-379	240	47	decision	decision	NOUN
gp-379	240	48	evaluation	evaluation	NOUN
gp-379	240	49	process	process	NOUN
gp-379	240	50	.	.	PUNCT
gp-379	241	1	this	this	PRON
gp-379	241	2	suggests	suggest	VERB
gp-379	241	3	that	that	SCONJ
gp-379	241	4	facility	facility	NOUN
gp-379	241	5	management	management	NOUN
gp-379	241	6	providers	provider	NOUN
gp-379	241	7	should	should	AUX
gp-379	241	8	focus	focus	VERB
gp-379	241	9	on	on	ADP
gp-379	241	10	demonstrating	demonstrate	VERB
gp-379	241	11	value	value	NOUN
gp-379	241	12	-	-	PUNCT
gp-379	241	13	for	for	ADP
gp-379	241	14	-	-	PUNCT
gp-379	241	15	money	money	NOUN
gp-379	241	16	through	through	ADP
gp-379	241	17	transparent	transparent	ADJ
gp-379	241	18	cost	cost	NOUN
gp-379	241	19	breakdowns	breakdown	NOUN
gp-379	241	20	,	,	PUNCT
gp-379	241	21	performance	performance	NOUN
gp-379	241	22	metrics	metric	NOUN
gp-379	241	23	,	,	PUNCT
gp-379	241	24	and	and	CCONJ
gp-379	241	25	comparative	comparative	ADJ
gp-379	241	26	analyses	analysis	NOUN
gp-379	241	27	.	.	PUNCT
gp-379	242	1	by	by	ADP
gp-379	242	2	helping	help	VERB
gp-379	242	3	clients	client	NOUN
gp-379	242	4	understand	understand	VERB
gp-379	242	5	and	and	CCONJ
gp-379	242	6	justify	justify	VERB
gp-379	242	7	their	their	PRON
gp-379	242	8	purchasing	purchasing	NOUN
gp-379	242	9	decisions	decision	NOUN
gp-379	242	10	,	,	PUNCT
gp-379	242	11	providers	provider	NOUN
gp-379	242	12	can	can	AUX
gp-379	242	13	strengthen	strengthen	VERB
gp-379	242	14	the	the	DET
gp-379	242	15	link	link	NOUN
gp-379	242	16	between	between	ADP
gp-379	242	17	competitive	competitive	ADJ
gp-379	242	18	pricing	pricing	NOUN
gp-379	242	19	and	and	CCONJ
gp-379	242	20	long	long	ADJ
gp-379	242	21	-	-	PUNCT
gp-379	242	22	term	term	NOUN
gp-379	242	23	retention	retention	NOUN
gp-379	242	24	.	.	PUNCT
gp-379	243	1	this	this	DET
gp-379	243	2	study	study	NOUN
gp-379	243	3	reveals	reveal	VERB
gp-379	243	4	that	that	SCONJ
gp-379	243	5	while	while	SCONJ
gp-379	243	6	price	price	NOUN
gp-379	243	7	exerts	exert	VERB
gp-379	243	8	the	the	DET
gp-379	243	9	strongest	strong	ADJ
gp-379	243	10	direct	direct	ADJ
gp-379	243	11	influence	influence	NOUN
gp-379	243	12	on	on	ADP
gp-379	243	13	repeat	repeat	NOUN
gp-379	243	14	purchases	purchase	NOUN
gp-379	243	15	in	in	ADP
gp-379	243	16	the	the	DET
gp-379	243	17	facility	facility	NOUN
gp-379	243	18	management	management	NOUN
gp-379	243	19	industry	industry	NOUN
gp-379	243	20	,	,	PUNCT
gp-379	243	21	both	both	PRON
gp-379	243	22	service	service	NOUN
gp-379	243	23	quality	quality	NOUN
gp-379	243	24	and	and	CCONJ
gp-379	243	25	price	price	NOUN
gp-379	243	26	work	work	NOUN
gp-379	243	27	synergistically	synergistically	ADV
gp-379	243	28	through	through	ADP
gp-379	243	29	the	the	DET
gp-379	243	30	mediating	mediate	VERB
gp-379	243	31	mechanism	mechanism	NOUN
gp-379	243	32	of	of	ADP
gp-379	243	33	purchase	purchase	NOUN
gp-379	243	34	decisions	decision	NOUN
gp-379	243	35	.	.	PUNCT
gp-379	244	1	the	the	DET
gp-379	244	2	dominance	dominance	NOUN
gp-379	244	3	of	of	ADP
gp-379	244	4	price	price	NOUN
gp-379	244	5	reflects	reflect	VERB
gp-379	244	6	the	the	DET
gp-379	244	7	competitive	competitive	ADJ
gp-379	244	8	,	,	PUNCT
gp-379	244	9	contract	contract	NOUN
gp-379	244	10	-	-	PUNCT
gp-379	244	11	driven	drive	VERB
gp-379	244	12	nature	nature	NOUN
gp-379	244	13	of	of	ADP
gp-379	244	14	b2b	b2b	NOUN
gp-379	244	15	facility	facility	NOUN
gp-379	244	16	management	management	NOUN
gp-379	244	17	procurement	procurement	NOUN
gp-379	244	18	.	.	PUNCT
gp-379	245	1	however	however	ADV
gp-379	245	2	,	,	PUNCT
gp-379	245	3	service	service	NOUN
gp-379	245	4	quality	quality	NOUN
gp-379	245	5	remains	remain	VERB
gp-379	245	6	essential	essential	ADJ
gp-379	245	7	for	for	ADP
gp-379	245	8	creating	create	VERB
gp-379	245	9	positive	positive	ADJ
gp-379	245	10	purchase	purchase	NOUN
gp-379	245	11	experiences	experience	NOUN
gp-379	245	12	that	that	PRON
gp-379	245	13	validate	validate	VERB
gp-379	245	14	clients	client	NOUN
gp-379	245	15	'	'	PART
gp-379	245	16	decisions	decision	NOUN
gp-379	245	17	and	and	CCONJ
gp-379	245	18	encourage	encourage	VERB
gp-379	245	19	contract	contract	NOUN
gp-379	245	20	renewals	renewal	NOUN
gp-379	245	21	.	.	PUNCT
gp-379	246	1	for	for	ADP
gp-379	246	2	pt	pt	PROPN
gp-379	246	3	ocs	ocs	PROPN
gp-379	246	4	global	global	PROPN
gp-379	246	5	services	services	PROPN
gp-379	246	6	,	,	PUNCT
gp-379	246	7	this	this	PRON
gp-379	246	8	suggests	suggest	VERB
gp-379	246	9	a	a	DET
gp-379	246	10	dual	dual	ADJ
gp-379	246	11	strategy	strategy	NOUN
gp-379	246	12	:	:	PUNCT
gp-379	246	13	maintain	maintain	VERB
gp-379	246	14	competitive	competitive	ADJ
gp-379	246	15	pricing	pricing	NOUN
gp-379	246	16	to	to	PART
gp-379	246	17	win	win	VERB
gp-379	246	18	initial	initial	ADJ
gp-379	246	19	contracts	contract	NOUN
gp-379	246	20	and	and	CCONJ
gp-379	246	21	secure	secure	ADJ
gp-379	246	22	renewals	renewal	NOUN
gp-379	246	23	,	,	PUNCT
gp-379	246	24	while	while	SCONJ
gp-379	246	25	simultaneously	simultaneously	ADV
gp-379	246	26	delivering	deliver	VERB
gp-379	246	27	consistent	consistent	ADJ
gp-379	246	28	service	service	NOUN
gp-379	246	29	quality	quality	NOUN
gp-379	246	30	to	to	PART
gp-379	246	31	build	build	VERB
gp-379	246	32	trust	trust	NOUN
gp-379	246	33	and	and	CCONJ
gp-379	246	34	justify	justify	VERB
gp-379	246	35	pricing	pricing	NOUN
gp-379	246	36	through	through	ADP
gp-379	246	37	demonstrated	demonstrate	VERB
gp-379	246	38	value	value	NOUN
gp-379	246	39	.	.	PUNCT
gp-379	247	1	this	this	DET
gp-379	247	2	balanced	balanced	ADJ
gp-379	247	3	approach	approach	NOUN
gp-379	247	4	is	be	AUX
gp-379	247	5	particularly	particularly	ADV
gp-379	247	6	critical	critical	ADJ
gp-379	247	7	in	in	ADP
gp-379	247	8	an	an	DET
gp-379	247	9	industry	industry	NOUN
gp-379	247	10	where	where	SCONJ
gp-379	247	11	switching	switch	VERB
gp-379	247	12	costs	cost	NOUN
gp-379	247	13	are	be	AUX
gp-379	247	14	relatively	relatively	ADV
gp-379	247	15	low	low	ADJ
gp-379	247	16	and	and	CCONJ
gp-379	247	17	clients	client	NOUN
gp-379	247	18	regularly	regularly	ADV
gp-379	247	19	evaluate	evaluate	VERB
gp-379	247	20	alternative	alternative	ADJ
gp-379	247	21	providers	provider	NOUN
gp-379	247	22	through	through	ADP
gp-379	247	23	competitive	competitive	ADJ
gp-379	247	24	tendering	tendering	NOUN
gp-379	247	25	processes	process	NOUN
gp-379	247	26	.	.	PUNCT
gp-379	248	1	conclusion	conclusion	VERB
gp-379	248	2	the	the	DET
gp-379	248	3	analysis	analysis	NOUN
gp-379	248	4	revealed	reveal	VERB
gp-379	248	5	that	that	SCONJ
gp-379	248	6	service	service	NOUN
gp-379	248	7	quality	quality	NOUN
gp-379	248	8	and	and	CCONJ
gp-379	248	9	price	price	NOUN
gp-379	248	10	significantly	significantly	ADV
gp-379	248	11	influenced	influence	VERB
gp-379	248	12	purchasing	purchasing	NOUN
gp-379	248	13	decisions	decision	NOUN
gp-379	248	14	at	at	ADP
gp-379	248	15	pt	pt	X
gp-379	248	16	ocs	ocs	PROPN
gp-379	248	17	global	global	PROPN
gp-379	248	18	services	services	PROPN
gp-379	248	19	,	,	PUNCT
gp-379	248	20	with	with	ADP
gp-379	248	21	t	t	NOUN
gp-379	248	22	-	-	PUNCT
gp-379	248	23	values	value	NOUN
gp-379	248	24	of	of	ADP
gp-379	248	25	4.089	4.089	NUM
gp-379	248	26	and	and	CCONJ
gp-379	248	27	2.983	2.983	NUM
gp-379	248	28	and	and	CCONJ
gp-379	248	29	p	p	NOUN
gp-379	248	30	-	-	PUNCT
gp-379	248	31	values	value	NOUN
gp-379	248	32	below	below	ADP
gp-379	248	33	0.05	0.05	NUM
gp-379	248	34	,	,	PUNCT
gp-379	248	35	respectively	respectively	ADV
gp-379	248	36	.	.	PUNCT
gp-379	249	1	both	both	DET
gp-379	249	2	factors	factor	NOUN
gp-379	249	3	also	also	ADV
gp-379	249	4	had	have	VERB
gp-379	249	5	a	a	DET
gp-379	249	6	significant	significant	ADJ
gp-379	249	7	impact	impact	NOUN
gp-379	249	8	on	on	ADP
gp-379	249	9	repurchases	repurchase	NOUN
gp-379	249	10	,	,	PUNCT
gp-379	249	11	supported	support	VERB
gp-379	249	12	by	by	ADP
gp-379	249	13	t	t	PROPN
gp-379	249	14	-	-	PUNCT
gp-379	249	15	values	value	NOUN
gp-379	249	16	of	of	ADP
gp-379	249	17	3.293	3.293	NUM
gp-379	249	18	and	and	CCONJ
gp-379	249	19	5.251	5.251	NUM
gp-379	249	20	and	and	CCONJ
gp-379	249	21	p	p	NOUN
gp-379	249	22	-	-	PUNCT
gp-379	249	23	values	value	NOUN
gp-379	249	24	under	under	ADP
gp-379	249	25	0.05	0.05	NUM
gp-379	249	26	.	.	PUNCT
gp-379	250	1	additionally	additionally	ADV
gp-379	250	2	,	,	PUNCT
gp-379	250	3	purchase	purchase	NOUN
gp-379	250	4	decisions	decision	NOUN
gp-379	250	5	significantly	significantly	ADV
gp-379	250	6	affected	affect	VERB
gp-379	250	7	repurchases	repurchase	NOUN
gp-379	250	8	(	(	PUNCT
gp-379	250	9	t	t	NOUN
gp-379	250	10	=	=	PUNCT
gp-379	250	11	2.926	2.926	NUM
gp-379	250	12	,	,	PUNCT
gp-379	250	13	p	p	NOUN
gp-379	250	14	=	=	NOUN
gp-379	250	15	0.004	0.004	NUM
gp-379	250	16	)	)	PUNCT
gp-379	250	17	.	.	PUNCT
gp-379	251	1	importantly	importantly	ADV
gp-379	251	2	,	,	PUNCT
gp-379	251	3	purchase	purchase	NOUN
gp-379	251	4	decisions	decision	NOUN
gp-379	251	5	mediated	mediate	VERB
gp-379	251	6	the	the	DET
gp-379	251	7	relationship	relationship	NOUN
gp-379	251	8	between	between	ADP
gp-379	251	9	service	service	NOUN
gp-379	251	10	quality	quality	NOUN
gp-379	251	11	and	and	CCONJ
gp-379	251	12	price	price	NOUN
gp-379	251	13	on	on	ADP
gp-379	251	14	repurchases	repurchase	NOUN
gp-379	251	15	,	,	PUNCT
gp-379	251	16	as	as	SCONJ
gp-379	251	17	indicated	indicate	VERB
gp-379	251	18	by	by	ADP
gp-379	251	19	significant	significant	ADJ
gp-379	251	20	t	t	PROPN
gp-379	251	21	-	-	PUNCT
gp-379	251	22	values	value	NOUN
gp-379	251	23	(	(	PUNCT
gp-379	251	24	2.093	2.093	NUM
gp-379	251	25	and	and	CCONJ
gp-379	251	26	2.609	2.609	NUM
gp-379	251	27	)	)	PUNCT
gp-379	251	28	and	and	CCONJ
gp-379	251	29	p	p	NOUN
gp-379	251	30	-	-	PUNCT
gp-379	251	31	values	value	NOUN
gp-379	251	32	(	(	PUNCT
gp-379	251	33	0.037	0.037	NUM
gp-379	251	34	and	and	CCONJ
gp-379	251	35	0.009	0.009	NUM
gp-379	251	36	)	)	PUNCT
gp-379	251	37	below	below	ADP
gp-379	251	38	the	the	DET
gp-379	251	39	threshold	threshold	NOUN
gp-379	251	40	.	.	PUNCT
gp-379	252	1	future	future	ADJ
gp-379	252	2	research	research	NOUN
gp-379	252	3	could	could	AUX
gp-379	252	4	explore	explore	VERB
gp-379	252	5	other	other	ADJ
gp-379	252	6	potential	potential	ADJ
gp-379	252	7	mediators	mediator	NOUN
gp-379	252	8	or	or	CCONJ
gp-379	252	9	moderators	moderator	NOUN
gp-379	252	10	,	,	PUNCT
gp-379	252	11	such	such	ADJ
gp-379	252	12	as	as	ADP
gp-379	252	13	customer	customer	NOUN
gp-379	252	14	satisfaction	satisfaction	NOUN
gp-379	252	15	or	or	CCONJ
gp-379	252	16	trust	trust	NOUN
gp-379	252	17	,	,	PUNCT
gp-379	252	18	to	to	PART
gp-379	252	19	deepen	deepen	VERB
gp-379	252	20	understanding	understanding	NOUN
gp-379	252	21	of	of	ADP
gp-379	252	22	the	the	DET
gp-379	252	23	mechanisms	mechanism	NOUN
gp-379	252	24	driving	drive	VERB
gp-379	252	25	repeat	repeat	NOUN
gp-379	252	26	purchases	purchase	NOUN
gp-379	252	27	in	in	ADP
gp-379	252	28	the	the	DET
gp-379	252	29	facility	facility	NOUN
gp-379	252	30	management	management	NOUN
gp-379	252	31	industry	industry	NOUN
gp-379	252	32	.	.	PUNCT
gp-379	253	1	references	reference	NOUN
gp-379	253	2	atiningsih	atiningsih	PROPN
gp-379	253	3	,	,	PUNCT
gp-379	253	4	s.	s.	PROPN
gp-379	253	5	,	,	PUNCT
gp-379	253	6	&	&	CCONJ
gp-379	253	7	izzaty	izzaty	PROPN
gp-379	253	8	,	,	PUNCT
gp-379	253	9	k.	k.	PROPN
gp-379	253	10	n.	n.	PROPN
gp-379	253	11	(	(	PUNCT
gp-379	253	12	2021	2021	NUM
gp-379	253	13	)	)	PUNCT
gp-379	253	14	.	.	PUNCT
gp-379	254	1	the	the	DET
gp-379	254	2	effect	effect	NOUN
gp-379	254	3	firm	firm	ADJ
gp-379	254	4	size	size	NOUN
gp-379	254	5	on	on	ADP
gp-379	254	6	company	company	NOUN
gp-379	254	7	value	value	NOUN
gp-379	254	8	with	with	ADP
gp-379	254	9	profitability	profitability	NOUN
gp-379	254	10	as	as	ADP
gp-379	254	11	intervening	intervene	VERB
gp-379	254	12	variable	variable	ADJ
gp-379	254	13	and	and	CCONJ
gp-379	254	14	dividend	dividend	NOUN
gp-379	254	15	policy	policy	NOUN
gp-379	254	16	as	as	ADP
gp-379	254	17	moderating	moderate	VERB
gp-379	254	18	variable	variable	NOUN
gp-379	254	19	,	,	PUNCT
gp-379	254	20	2021(4	2021(4	NUM
gp-379	254	21	)	)	PUNCT
gp-379	254	22	,	,	PUNCT
gp-379	254	23	378–388	378–388	NUM
gp-379	254	24	.	.	PUNCT
gp-379	254	25	bakır	bakır	PROPN
gp-379	254	26	,	,	PUNCT
gp-379	254	27	m.	m.	NOUN
gp-379	254	28	,	,	PUNCT
gp-379	254	29	atalık	atalık	NOUN
gp-379	254	30	,	,	PUNCT
gp-379	254	31	ö.	ö.	PROPN
gp-379	254	32	,	,	PUNCT
gp-379	254	33	&	&	CCONJ
gp-379	254	34	itani	itani	PROPN
gp-379	254	35	,	,	PUNCT
gp-379	254	36	n.	n.	NOUN
gp-379	254	37	(	(	PUNCT
gp-379	254	38	2024	2024	NUM
gp-379	254	39	)	)	PUNCT
gp-379	254	40	.	.	PUNCT
gp-379	255	1	service	service	NOUN
gp-379	255	2	quality	quality	NOUN
gp-379	255	3	and	and	CCONJ
gp-379	255	4	repurchase	repurchase	VERB
gp-379	255	5	intentions	intention	NOUN
gp-379	255	6	in	in	ADP
gp-379	255	7	the	the	DET
gp-379	255	8	airline	airline	NOUN
gp-379	255	9	industry	industry	NOUN
gp-379	255	10	:	:	PUNCT
gp-379	255	11	a	a	DET
gp-379	255	12	multiple	multiple	ADJ
gp-379	255	13	mediation	mediation	NOUN
gp-379	255	14	analysis	analysis	NOUN
gp-379	255	15	through	through	ADP
gp-379	255	16	customer	customer	NOUN
gp-379	255	17	citizenship	citizenship	NOUN
gp-379	255	18	behaviour	behaviour	NOUN
gp-379	255	19	.	.	PUNCT
gp-379	256	1	current	current	ADJ
gp-379	256	2	issues	issue	NOUN
gp-379	256	3	in	in	ADP
gp-379	256	4	tourism	tourism	NOUN
gp-379	256	5	,	,	PUNCT
gp-379	256	6	3500	3500	NUM
gp-379	256	7	,	,	PUNCT
gp-379	256	8	1–22	1–22	NOUN
gp-379	256	9	.	.	PUNCT
gp-379	257	1	https://doi.org/10.1080/13683500.2024.2410935	https://doi.org/10.1080/13683500.2024.2410935	PROPN
gp-379	257	2	chen	chen	PROPN
gp-379	257	3	,	,	PUNCT
gp-379	257	4	y.	y.	PROPN
gp-379	257	5	,	,	PUNCT
gp-379	257	6	li	li	PROPN
gp-379	257	7	,	,	PUNCT
gp-379	257	8	x.	x.	PROPN
gp-379	257	9	,	,	PUNCT
gp-379	257	10	&	&	CCONJ
gp-379	257	11	wang	wang	PROPN
gp-379	257	12	,	,	PUNCT
gp-379	257	13	j.	j.	PROPN
gp-379	257	14	(	(	PUNCT
gp-379	257	15	2021	2021	NUM
gp-379	257	16	)	)	PUNCT
gp-379	257	17	.	.	PUNCT
gp-379	258	1	price	price	NOUN
gp-379	258	2	fairness	fairness	NOUN
gp-379	258	3	and	and	CCONJ
gp-379	258	4	customer	customer	NOUN
gp-379	258	5	satisfaction	satisfaction	NOUN
gp-379	258	6	:	:	PUNCT
gp-379	258	7	evidence	evidence	NOUN
gp-379	258	8	from	from	ADP
gp-379	258	9	service	service	NOUN
gp-379	258	10	industries	industry	NOUN
gp-379	258	11	.	.	PUNCT
gp-379	259	1	journal	journal	PROPN
gp-379	259	2	of	of	ADP
gp-379	259	3	consumer	consumer	NOUN
gp-379	259	4	behaviour	behaviour	NOUN
gp-379	259	5	,	,	PUNCT
gp-379	259	6	20(5	20(5	NUM
gp-379	259	7	)	)	PUNCT
gp-379	259	8	,	,	PUNCT
gp-379	259	9	1050–1063	1050–1063	NUM
gp-379	259	10	.	.	PUNCT
gp-379	260	1	chong	chong	PROPN
gp-379	260	2	,	,	PUNCT
gp-379	260	3	a.	a.	PROPN
gp-379	260	4	s.	s.	PROPN
gp-379	260	5	,	,	PUNCT
gp-379	260	6	tan	tan	PROPN
gp-379	260	7	,	,	PUNCT
gp-379	260	8	s.	s.	PROPN
gp-379	260	9	y.	y.	PROPN
gp-379	260	10	,	,	PUNCT
gp-379	260	11	&	&	CCONJ
gp-379	260	12	lim	lim	PROPN
gp-379	260	13	,	,	PUNCT
gp-379	260	14	c.	c.	PROPN
gp-379	260	15	w.	w.	PROPN
gp-379	260	16	(	(	PUNCT
gp-379	260	17	2021	2021	NUM
gp-379	260	18	)	)	PUNCT
gp-379	260	19	.	.	PUNCT
gp-379	261	1	the	the	DET
gp-379	261	2	influence	influence	NOUN
gp-379	261	3	of	of	ADP
gp-379	261	4	service	service	NOUN
gp-379	261	5	quality	quality	NOUN
gp-379	261	6	on	on	ADP
gp-379	261	7	purchase	purchase	NOUN
gp-379	261	8	decision	decision	NOUN
gp-379	261	9	and	and	CCONJ
gp-379	261	10	repurchase	repurchase	NOUN
gp-379	261	11	behavior	behavior	NOUN
gp-379	261	12	in	in	ADP
gp-379	261	13	the	the	DET
gp-379	261	14	service	service	NOUN
gp-379	261	15	industry	industry	NOUN
gp-379	261	16	.	.	PUNCT
gp-379	262	1	journal	journal	NOUN
gp-379	262	2	of	of	ADP
gp-379	262	3	marketing	marketing	NOUN
gp-379	262	4	research	research	NOUN
gp-379	262	5	,	,	PUNCT
gp-379	262	6	44(2	44(2	NOUN
gp-379	262	7	)	)	PUNCT
gp-379	262	8	,	,	PUNCT
gp-379	262	9	95–108	95–108	NUM
gp-379	262	10	.	.	PUNCT
gp-379	263	1	https://doi.org/10.1016/j.jmr.2021.01.008	https://doi.org/10.1016/j.jmr.2021.01.008	PROPN
gp-379	263	2	gupta	gupta	PROPN
gp-379	263	3	,	,	PUNCT
gp-379	263	4	s.	s.	PROPN
gp-379	263	5	,	,	PUNCT
gp-379	263	6	&	&	CCONJ
gp-379	263	7	sharma	sharma	PROPN
gp-379	263	8	,	,	PUNCT
gp-379	263	9	r.	r.	PROPN
gp-379	263	10	(	(	PUNCT
gp-379	263	11	2022	2022	NUM
gp-379	263	12	)	)	PUNCT
gp-379	263	13	.	.	PUNCT
gp-379	264	1	price	price	NOUN
gp-379	264	2	and	and	CCONJ
gp-379	264	3	quality	quality	NOUN
gp-379	264	4	in	in	ADP
gp-379	264	5	repurchase	repurchase	NOUN
gp-379	264	6	decisions	decision	NOUN
gp-379	264	7	:	:	PUNCT
gp-379	264	8	the	the	DET
gp-379	264	9	role	role	NOUN
gp-379	264	10	of	of	ADP
gp-379	264	11	customer	customer	NOUN
gp-379	264	12	satisfaction	satisfaction	NOUN
gp-379	264	13	and	and	CCONJ
gp-379	264	14	loyalty	loyalty	NOUN
gp-379	264	15	.	.	PUNCT
gp-379	265	1	journal	journal	NOUN
gp-379	265	2	of	of	ADP
gp-379	265	3	consumer	consumer	NOUN
gp-379	265	4	behavior	behavior	NOUN
gp-379	265	5	,	,	PUNCT
gp-379	265	6	34(1	34(1	NUM
gp-379	265	7	)	)	PUNCT
gp-379	265	8	,	,	PUNCT
gp-379	265	9	15–25	15–25	NUM
gp-379	265	10	.	.	PUNCT
gp-379	266	1	https://doi.org/10.1080/13683500.2024.2410935	https://doi.org/10.1080/13683500.2024.2410935	PROPN
gp-379	266	2	https://doi.org/10.1016/j.jmr.2021.01.008	https://doi.org/10.1016/j.jmr.2021.01.008	VERB
gp-379	266	3	the	the	DET
gp-379	266	4	effect	effect	NOUN
gp-379	266	5	of	of	ADP
gp-379	266	6	service	service	NOUN
gp-379	266	7	quality	quality	NOUN
gp-379	266	8	and	and	CCONJ
gp-379	266	9	price	price	NOUN
gp-379	266	10	on	on	ADP
gp-379	266	11	repeat	repeat	NOUN
gp-379	266	12	purchases	purchase	NOUN
gp-379	266	13	through	through	ADP
gp-379	266	14	purchase	purchase	NOUN
gp-379	266	15	decisions	decision	NOUN
gp-379	266	16	as	as	ADP
gp-379	266	17	intervening	intervene	VERB
gp-379	266	18	variables	variable	NOUN
gp-379	266	19	in	in	ADP
gp-379	266	20	facility	facility	NOUN
gp-379	266	21	management	management	NOUN
gp-379	266	22	company	company	NOUN
gp-379	267	1	pt	pt	PROPN
gp-379	267	2	ocs	ocs	PROPN
gp-379	267	3	global	global	PROPN
gp-379	267	4	services	service	NOUN
gp-379	267	5	2103	2103	NUM
gp-379	267	6	https://doi.org/10.1016/j.jcb.2022.04.002	https://doi.org/10.1016/j.jcb.2022.04.002	PROPN
gp-379	267	7	hassan	hassan	PROPN
gp-379	267	8	,	,	PUNCT
gp-379	267	9	a.	a.	PROPN
gp-379	267	10	,	,	PUNCT
gp-379	267	11	&	&	CCONJ
gp-379	267	12	ahmed	ahmed	PROPN
gp-379	267	13	,	,	PUNCT
gp-379	267	14	s.	s.	PROPN
gp-379	267	15	(	(	PUNCT
gp-379	267	16	2022	2022	NUM
gp-379	267	17	)	)	PUNCT
gp-379	267	18	.	.	PUNCT
gp-379	268	1	intervening	intervene	VERB
gp-379	268	2	variables	variable	NOUN
gp-379	268	3	in	in	ADP
gp-379	268	4	the	the	DET
gp-379	268	5	consumer	consumer	NOUN
gp-379	268	6	decision	decision	NOUN
gp-379	268	7	-	-	PUNCT
gp-379	268	8	making	make	VERB
gp-379	268	9	process	process	NOUN
gp-379	268	10	:	:	PUNCT
gp-379	268	11	a	a	DET
gp-379	268	12	study	study	NOUN
gp-379	268	13	in	in	ADP
gp-379	268	14	retail	retail	ADJ
gp-379	268	15	industry	industry	NOUN
gp-379	268	16	.	.	PUNCT
gp-379	269	1	journal	journal	PROPN
gp-379	269	2	of	of	ADP
gp-379	269	3	retailing	retailing	PROPN
gp-379	269	4	&	&	CCONJ
gp-379	269	5	consumer	consumer	NOUN
gp-379	269	6	services	service	NOUN
gp-379	269	7	,	,	PUNCT
gp-379	269	8	63	63	NUM
gp-379	269	9	,	,	PUNCT
gp-379	269	10	102805	102805	NUM
gp-379	269	11	.	.	PUNCT
gp-379	270	1	https://doi.org/10.1016/j.jretconser.2022.102805	https://doi.org/10.1016/j.jretconser.2022.102805	PROPN
gp-379	270	2	hidayat	hidayat	PROPN
gp-379	270	3	,	,	PUNCT
gp-379	270	4	a.	a.	NOUN
gp-379	270	5	(	(	PUNCT
gp-379	270	6	2021	2021	NUM
gp-379	270	7	)	)	PUNCT
gp-379	270	8	.	.	PUNCT
gp-379	271	1	pengaruh	pengaruh	PROPN
gp-379	271	2	kompensasi	kompensasi	PROPN
gp-379	271	3	dan	dan	PROPN
gp-379	271	4	motivasi	motivasi	PROPN
gp-379	271	5	terhadap	terhadap	PROPN
gp-379	271	6	kinerja	kinerja	PROPN
gp-379	271	7	karyawan	karyawan	PROPN
gp-379	271	8	dengan	dengan	PROPN
gp-379	271	9	kepuasan	kepuasan	PROPN
gp-379	271	10	kerja	kerja	PROPN
gp-379	271	11	sebagai	sebagai	PROPN
gp-379	271	12	variabel	variabel	PROPN
gp-379	271	13	intervening	intervene	VERB
gp-379	271	14	,	,	PUNCT
gp-379	271	15	6(september	6(september	NOUN
gp-379	271	16	)	)	PUNCT
gp-379	271	17	,	,	PUNCT
gp-379	271	18	165–177	165–177	NUM
gp-379	271	19	.	.	PUNCT
gp-379	271	20	ichsan	ichsan	PROPN
gp-379	271	21	,	,	PUNCT
gp-379	271	22	r.	r.	PROPN
gp-379	271	23	n.	n.	PROPN
gp-379	271	24	,	,	PUNCT
gp-379	271	25	nasution	nasution	PROPN
gp-379	271	26	,	,	PUNCT
gp-379	271	27	l.	l.	PROPN
gp-379	271	28	,	,	PUNCT
gp-379	271	29	&	&	CCONJ
gp-379	271	30	sinaga	sinaga	NOUN
gp-379	271	31	,	,	PUNCT
gp-379	271	32	s.	s.	PROPN
gp-379	271	33	(	(	PUNCT
gp-379	271	34	2021	2021	NUM
gp-379	271	35	)	)	PUNCT
gp-379	271	36	.	.	PUNCT
gp-379	272	1	the	the	DET
gp-379	272	2	influence	influence	NOUN
gp-379	272	3	of	of	ADP
gp-379	272	4	leadership	leadership	NOUN
gp-379	272	5	styles	style	NOUN
gp-379	272	6	,	,	PUNCT
gp-379	272	7	organizational	organizational	ADJ
gp-379	272	8	changes	change	NOUN
gp-379	272	9	on	on	ADP
gp-379	272	10	employee	employee	NOUN
gp-379	272	11	performance	performance	NOUN
gp-379	272	12	with	with	ADP
gp-379	272	13	environment	environment	NOUN
gp-379	272	14	work	work	NOUN
gp-379	272	15	as	as	ADP
gp-379	272	16	an	an	DET
gp-379	272	17	intervening	intervene	VERB
gp-379	272	18	variable	variable	NOUN
gp-379	272	19	at	at	ADP
gp-379	272	20	pt	pt	PROPN
gp-379	272	21	bank	bank	PROPN
gp-379	272	22	sumut	sumut	PROPN
gp-379	272	23	binjai	binjai	ADJ
gp-379	272	24	branch	branch	PROPN
gp-379	272	25	.	.	PUNCT
gp-379	273	1	cibg	cibg	PROPN
gp-379	273	2	,	,	PUNCT
gp-379	273	3	27(2	27(2	NUM
gp-379	273	4	)	)	PUNCT
gp-379	273	5	.	.	PUNCT
gp-379	274	1	https://doi.org/10.47750/cibg.2021.27.02.032	https://doi.org/10.47750/cibg.2021.27.02.032	X
gp-379	274	2	iis	iis	PROPN
gp-379	274	3	,	,	PUNCT
gp-379	274	4	e.	e.	PROPN
gp-379	274	5	y.	y.	PROPN
gp-379	274	6	,	,	PUNCT
gp-379	274	7	thoyib	thoyib	NOUN
gp-379	274	8	,	,	PUNCT
gp-379	274	9	a.	a.	NOUN
gp-379	274	10	,	,	PUNCT
gp-379	274	11	ilham	ilham	PROPN
gp-379	274	12	,	,	PUNCT
gp-379	274	13	r.	r.	PROPN
gp-379	274	14	n.	n.	PROPN
gp-379	274	15	,	,	PUNCT
gp-379	274	16	&	&	CCONJ
gp-379	274	17	sinta	sinta	PROPN
gp-379	274	18	,	,	PUNCT
gp-379	274	19	i.	i.	PROPN
gp-379	274	20	(	(	PUNCT
gp-379	274	21	n.d	n.d	PROPN
gp-379	274	22	.	.	PROPN
gp-379	274	23	)	)	PUNCT
gp-379	274	24	.	.	PUNCT
gp-379	275	1	the	the	DET
gp-379	275	2	effect	effect	NOUN
gp-379	275	3	of	of	ADP
gp-379	275	4	career	career	NOUN
gp-379	275	5	development	development	NOUN
gp-379	275	6	and	and	CCONJ
gp-379	275	7	work	work	NOUN
gp-379	275	8	environment	environment	NOUN
gp-379	275	9	on	on	ADP
gp-379	275	10	employee	employee	NOUN
gp-379	275	11	performance	performance	NOUN
gp-379	275	12	with	with	ADP
gp-379	275	13	work	work	NOUN
gp-379	275	14	motivation	motivation	NOUN
gp-379	275	15	as	as	ADP
gp-379	275	16	intervening	intervene	VERB
gp-379	275	17	variable	variable	NOUN
gp-379	275	18	at	at	ADP
gp-379	275	19	the	the	DET
gp-379	275	20	office	office	NOUN
gp-379	275	21	of	of	ADP
gp-379	275	22	agriculture	agriculture	NOUN
gp-379	275	23	,	,	PUNCT
gp-379	275	24	227–236	227–236	NUM
gp-379	275	25	.	.	PUNCT
gp-379	276	1	liu	liu	PROPN
gp-379	276	2	,	,	PUNCT
gp-379	276	3	y.	y.	PROPN
gp-379	276	4	,	,	PUNCT
gp-379	276	5	&	&	CCONJ
gp-379	276	6	he	he	PRON
gp-379	276	7	,	,	PUNCT
gp-379	276	8	z.	z.	PROPN
gp-379	276	9	(	(	PUNCT
gp-379	276	10	2024	2024	NUM
gp-379	276	11	)	)	PUNCT
gp-379	276	12	.	.	PUNCT
gp-379	277	1	synergistic	synergistic	ADJ
gp-379	277	2	industrial	industrial	ADJ
gp-379	277	3	agglomeration	agglomeration	NOUN
gp-379	277	4	,	,	PUNCT
gp-379	277	5	new	new	ADJ
gp-379	277	6	quality	quality	NOUN
gp-379	277	7	productive	productive	ADJ
gp-379	277	8	forces	force	NOUN
gp-379	277	9	and	and	CCONJ
gp-379	277	10	high	high	ADJ
gp-379	277	11	-	-	PUNCT
gp-379	277	12	quality	quality	NOUN
gp-379	277	13	development	development	NOUN
gp-379	277	14	of	of	ADP
gp-379	277	15	the	the	DET
gp-379	277	16	manufacturing	manufacturing	NOUN
gp-379	277	17	industry	industry	NOUN
gp-379	277	18	.	.	PUNCT
gp-379	278	1	international	international	ADJ
gp-379	278	2	review	review	NOUN
gp-379	278	3	of	of	ADP
gp-379	278	4	economics	economics	PROPN
gp-379	278	5	&	&	CCONJ
gp-379	278	6	finance	finance	PROPN
gp-379	278	7	,	,	PUNCT
gp-379	278	8	94	94	NUM
gp-379	278	9	,	,	PUNCT
gp-379	278	10	103373	103373	NUM
gp-379	278	11	.	.	PUNCT
gp-379	279	1	irdiana	irdiana	PROPN
gp-379	279	2	,	,	PUNCT
gp-379	279	3	s.	s.	PROPN
gp-379	279	4	(	(	PUNCT
gp-379	279	5	2021	2021	NUM
gp-379	279	6	)	)	PUNCT
gp-379	279	7	.	.	PUNCT
gp-379	280	1	impact	impact	NOUN
gp-379	280	2	of	of	ADP
gp-379	280	3	company	company	NOUN
gp-379	280	4	size	size	NOUN
gp-379	280	5	on	on	ADP
gp-379	280	6	capital	capital	NOUN
gp-379	280	7	structure	structure	NOUN
gp-379	280	8	and	and	CCONJ
gp-379	280	9	profitability	profitability	NOUN
gp-379	280	10	,	,	PUNCT
gp-379	280	11	308–312	308–312	NUM
gp-379	280	12	.	.	PUNCT
gp-379	281	1	jain	jain	PROPN
gp-379	281	2	,	,	PUNCT
gp-379	281	3	v.	v.	PROPN
gp-379	281	4	,	,	PUNCT
gp-379	281	5	malviya	malviya	PROPN
gp-379	281	6	,	,	PUNCT
gp-379	281	7	b.	b.	PROPN
gp-379	281	8	,	,	PUNCT
gp-379	281	9	&	&	CCONJ
gp-379	281	10	arya	arya	PROPN
gp-379	281	11	,	,	PUNCT
gp-379	281	12	s.	s.	PROPN
gp-379	281	13	(	(	PUNCT
gp-379	281	14	2021	2021	NUM
gp-379	281	15	)	)	PUNCT
gp-379	281	16	.	.	PUNCT
gp-379	282	1	an	an	DET
gp-379	282	2	overview	overview	NOUN
gp-379	282	3	of	of	ADP
gp-379	282	4	electronic	electronic	ADJ
gp-379	282	5	commerce	commerce	NOUN
gp-379	282	6	(	(	PUNCT
gp-379	282	7	e	e	NOUN
gp-379	282	8	-	-	NOUN
gp-379	282	9	commerce	commerce	NOUN
gp-379	282	10	)	)	PUNCT
gp-379	282	11	.	.	PUNCT
gp-379	283	1	cibg	cibg	NOUN
gp-379	283	2	.	.	PUNCT
gp-379	284	1	https://doi.org/10.47750/cibg.2021.27.03.090	https://doi.org/10.47750/cibg.2021.27.03.090	NOUN
gp-379	284	2	kotler	kotler	PROPN
gp-379	284	3	,	,	PUNCT
gp-379	284	4	p.	p.	PROPN
gp-379	284	5	,	,	PUNCT
gp-379	284	6	&	&	CCONJ
gp-379	284	7	armstrong	armstrong	PROPN
gp-379	284	8	,	,	PUNCT
gp-379	284	9	g.	g.	PROPN
gp-379	284	10	(	(	PUNCT
gp-379	284	11	2018	2018	NUM
gp-379	284	12	)	)	PUNCT
gp-379	284	13	.	.	PUNCT
gp-379	285	1	principles	principle	NOUN
gp-379	285	2	of	of	ADP
gp-379	285	3	marketing	marketing	NOUN
gp-379	285	4	(	(	PUNCT
gp-379	285	5	17th	17th	NOUN
gp-379	285	6	ed	ed	NOUN
gp-379	285	7	.	.	PUNCT
gp-379	285	8	)	)	PUNCT
gp-379	285	9	.	.	PUNCT
gp-379	286	1	pearson	pearson	PROPN
gp-379	286	2	education	education	PROPN
gp-379	286	3	.	.	PUNCT
gp-379	287	1	kurniawan	kurniawan	PROPN
gp-379	287	2	,	,	PUNCT
gp-379	287	3	m.	m.	NOUN
gp-379	287	4	,	,	PUNCT
gp-379	287	5	&	&	CCONJ
gp-379	287	6	tan	tan	PROPN
gp-379	287	7	,	,	PUNCT
gp-379	287	8	r.	r.	PROPN
gp-379	287	9	(	(	PUNCT
gp-379	287	10	2021	2021	NUM
gp-379	287	11	)	)	PUNCT
gp-379	287	12	.	.	PUNCT
gp-379	288	1	the	the	DET
gp-379	288	2	mediating	mediate	VERB
gp-379	288	3	role	role	NOUN
gp-379	288	4	of	of	ADP
gp-379	288	5	purchase	purchase	NOUN
gp-379	288	6	decision	decision	NOUN
gp-379	288	7	in	in	ADP
gp-379	288	8	service	service	NOUN
gp-379	288	9	quality	quality	NOUN
gp-379	288	10	and	and	CCONJ
gp-379	288	11	customer	customer	NOUN
gp-379	288	12	loyalty	loyalty	NOUN
gp-379	288	13	:	:	PUNCT
gp-379	288	14	evidence	evidence	NOUN
gp-379	288	15	from	from	ADP
gp-379	288	16	the	the	DET
gp-379	288	17	indonesian	indonesian	ADJ
gp-379	288	18	market	market	NOUN
gp-379	288	19	.	.	PUNCT
gp-379	289	1	international	international	ADJ
gp-379	289	2	journal	journal	PROPN
gp-379	289	3	of	of	ADP
gp-379	289	4	service	service	NOUN
gp-379	289	5	industry	industry	NOUN
gp-379	289	6	management	management	NOUN
gp-379	289	7	,	,	PUNCT
gp-379	289	8	32(3	32(3	NUM
gp-379	289	9	)	)	PUNCT
gp-379	289	10	,	,	PUNCT
gp-379	289	11	387–405	387–405	NUM
gp-379	289	12	.	.	PUNCT
gp-379	290	1	https://doi.org/10.1108/ijsim-11-2020-0373	https://doi.org/10.1108/ijsim-11-2020-0373	VERB
gp-379	290	2	kurniawan	kurniawan	PROPN
gp-379	290	3	,	,	PUNCT
gp-379	290	4	m.	m.	NOUN
gp-379	290	5	,	,	PUNCT
gp-379	290	6	&	&	CCONJ
gp-379	290	7	tan	tan	PROPN
gp-379	290	8	,	,	PUNCT
gp-379	290	9	r.	r.	PROPN
gp-379	290	10	(	(	PUNCT
gp-379	290	11	2021	2021	NUM
gp-379	290	12	)	)	PUNCT
gp-379	290	13	.	.	PUNCT
gp-379	291	1	the	the	DET
gp-379	291	2	role	role	NOUN
gp-379	291	3	of	of	ADP
gp-379	291	4	facilities	facility	NOUN
gp-379	291	5	management	management	NOUN
gp-379	291	6	in	in	ADP
gp-379	291	7	the	the	DET
gp-379	291	8	service	service	NOUN
gp-379	291	9	industry	industry	NOUN
gp-379	291	10	:	:	PUNCT
gp-379	291	11	challenges	challenge	NOUN
gp-379	291	12	and	and	CCONJ
gp-379	291	13	strategies	strategy	NOUN
gp-379	291	14	.	.	PUNCT
gp-379	292	1	journal	journal	PROPN
gp-379	292	2	of	of	ADP
gp-379	292	3	facility	facility	NOUN
gp-379	292	4	management	management	NOUN
gp-379	292	5	,	,	PUNCT
gp-379	292	6	28(2	28(2	NUM
gp-379	292	7	)	)	PUNCT
gp-379	292	8	,	,	PUNCT
gp-379	292	9	98–110	98–110	PROPN
gp-379	292	10	.	.	PUNCT
gp-379	293	1	https://doi.org/10.1016/j.jfm.2021.02.004	https://doi.org/10.1016/j.jfm.2021.02.004	PROPN
gp-379	293	2	lee	lee	PROPN
gp-379	293	3	,	,	PUNCT
gp-379	293	4	m.	m.	NOUN
gp-379	293	5	,	,	PUNCT
gp-379	293	6	&	&	CCONJ
gp-379	293	7	kim	kim	PROPN
gp-379	293	8	,	,	PUNCT
gp-379	293	9	y.	y.	PROPN
gp-379	293	10	(	(	PUNCT
gp-379	293	11	2020	2020	NUM
gp-379	293	12	)	)	PUNCT
gp-379	293	13	.	.	PUNCT
gp-379	294	1	competitiveness	competitiveness	NOUN
gp-379	294	2	in	in	ADP
gp-379	294	3	the	the	DET
gp-379	294	4	facilities	facility	NOUN
gp-379	294	5	management	management	NOUN
gp-379	294	6	industry	industry	NOUN
gp-379	294	7	:	:	PUNCT
gp-379	294	8	analyzing	analyze	VERB
gp-379	294	9	customer	customer	NOUN
gp-379	294	10	loyalty	loyalty	NOUN
gp-379	294	11	and	and	CCONJ
gp-379	294	12	service	service	NOUN
gp-379	294	13	quality	quality	NOUN
gp-379	294	14	.	.	PUNCT
gp-379	295	1	international	international	ADJ
gp-379	295	2	journal	journal	PROPN
gp-379	295	3	of	of	ADP
gp-379	295	4	services	service	NOUN
gp-379	295	5	and	and	CCONJ
gp-379	295	6	operations	operation	NOUN
gp-379	295	7	management	management	NOUN
gp-379	295	8	,	,	PUNCT
gp-379	295	9	39(1	39(1	NUM
gp-379	295	10	)	)	PUNCT
gp-379	295	11	,	,	PUNCT
gp-379	295	12	27–41	27–41	NUM
gp-379	295	13	.	.	PUNCT
gp-379	296	1	https://doi.org/10.1504/ijsom.2020.109509	https://doi.org/10.1504/ijsom.2020.109509	NOUN
gp-379	296	2	melza	melza	VERB
gp-379	296	3	,	,	PUNCT
gp-379	296	4	r.	r.	PROPN
gp-379	296	5	,	,	PUNCT
gp-379	296	6	&	&	CCONJ
gp-379	296	7	widarta	widarta	PROPN
gp-379	296	8	,	,	PUNCT
gp-379	296	9	w.	w.	PROPN
gp-379	296	10	(	(	PUNCT
gp-379	296	11	2024	2024	NUM
gp-379	296	12	)	)	PUNCT
gp-379	296	13	.	.	PUNCT
gp-379	297	1	the	the	DET
gp-379	297	2	impact	impact	NOUN
gp-379	297	3	of	of	ADP
gp-379	297	4	positive	positive	ADJ
gp-379	297	5	customer	customer	NOUN
gp-379	297	6	experience	experience	NOUN
gp-379	297	7	on	on	ADP
gp-379	297	8	loyalty	loyalty	NOUN
gp-379	297	9	and	and	CCONJ
gp-379	297	10	repurchase	repurchase	VERB
gp-379	297	11	intention	intention	NOUN
gp-379	297	12	:	:	PUNCT
gp-379	297	13	a	a	DET
gp-379	297	14	study	study	NOUN
gp-379	297	15	on	on	ADP
gp-379	297	16	the	the	DET
gp-379	297	17	indonesian	indonesian	ADJ
gp-379	297	18	market	market	NOUN
gp-379	297	19	.	.	PUNCT
gp-379	298	1	journal	journal	PROPN
gp-379	298	2	of	of	ADP
gp-379	298	3	hospitality	hospitality	PROPN
gp-379	298	4	&	&	CCONJ
gp-379	298	5	tourism	tourism	NOUN
gp-379	298	6	research	research	NOUN
gp-379	298	7	,	,	PUNCT
gp-379	298	8	48(2	48(2	NUM
gp-379	298	9	)	)	PUNCT
gp-379	298	10	,	,	PUNCT
gp-379	298	11	223–237	223–237	NUM
gp-379	298	12	.	.	PUNCT
gp-379	299	1	https://doi.org/10.1016/j.jhtm.2024.02.003	https://doi.org/10.1016/j.jhtm.2024.02.003	VERB
gp-379	299	2	sharma	sharma	PROPN
gp-379	299	3	,	,	PUNCT
gp-379	299	4	r.	r.	PROPN
gp-379	299	5	,	,	PUNCT
gp-379	299	6	&	&	CCONJ
gp-379	299	7	gupta	gupta	PROPN
gp-379	299	8	,	,	PUNCT
gp-379	299	9	p.	p.	NOUN
gp-379	299	10	(	(	PUNCT
gp-379	299	11	2020	2020	NUM
gp-379	299	12	)	)	PUNCT
gp-379	299	13	.	.	PUNCT
gp-379	300	1	emerging	emerge	VERB
gp-379	300	2	trends	trend	NOUN
gp-379	300	3	in	in	ADP
gp-379	300	4	facilities	facility	NOUN
gp-379	300	5	management	management	NOUN
gp-379	300	6	:	:	PUNCT
gp-379	300	7	the	the	DET
gp-379	300	8	evolution	evolution	NOUN
gp-379	300	9	from	from	ADP
gp-379	300	10	maintenance	maintenance	NOUN
gp-379	300	11	to	to	ADP
gp-379	300	12	strategic	strategic	ADJ
gp-379	300	13	service	service	NOUN
gp-379	300	14	.	.	PUNCT
gp-379	301	1	facilities	facility	NOUN
gp-379	301	2	management	management	PROPN
gp-379	301	3	journal	journal	NOUN
gp-379	301	4	,	,	PUNCT
gp-379	301	5	35(6	35(6	NUM
gp-379	301	6	)	)	PUNCT
gp-379	301	7	,	,	PUNCT
gp-379	301	8	455–463	455–463	NUM
gp-379	301	9	.	.	PUNCT
gp-379	302	1	https://doi.org/10.1016/j.fmj.2020.01.003	https://doi.org/10.1016/j.fmj.2020.01.003	NOUN
gp-379	302	2	sulaiman	sulaiman	PROPN
gp-379	302	3	,	,	PUNCT
gp-379	302	4	n.	n.	PROPN
gp-379	302	5	,	,	PUNCT
gp-379	302	6	rahman	rahman	PROPN
gp-379	302	7	,	,	PUNCT
gp-379	302	8	s.	s.	PROPN
gp-379	302	9	,	,	PUNCT
gp-379	302	10	&	&	CCONJ
gp-379	302	11	ong	ong	PROPN
gp-379	302	12	,	,	PUNCT
gp-379	302	13	p.	p.	NOUN
gp-379	302	14	(	(	PUNCT
gp-379	302	15	2022	2022	NUM
gp-379	302	16	)	)	PUNCT
gp-379	302	17	.	.	PUNCT
gp-379	303	1	service	service	NOUN
gp-379	303	2	quality	quality	NOUN
gp-379	303	3	,	,	PUNCT
gp-379	303	4	price	price	NOUN
gp-379	303	5	,	,	PUNCT
gp-379	303	6	and	and	CCONJ
gp-379	303	7	consumer	consumer	NOUN
gp-379	303	8	decision	decision	NOUN
gp-379	303	9	-	-	PUNCT
gp-379	303	10	making	making	NOUN
gp-379	303	11	in	in	ADP
gp-379	303	12	repeat	repeat	NOUN
gp-379	303	13	purchases	purchase	NOUN
gp-379	303	14	:	:	PUNCT
gp-379	303	15	evidence	evidence	NOUN
gp-379	303	16	from	from	ADP
gp-379	303	17	malaysia	malaysia	PROPN
gp-379	303	18	.	.	PUNCT
gp-379	304	1	journal	journal	PROPN
gp-379	304	2	of	of	ADP
gp-379	304	3	consumer	consumer	NOUN
gp-379	304	4	marketing	marketing	NOUN
gp-379	304	5	,	,	PUNCT
gp-379	304	6	39(6	39(6	NUM
gp-379	304	7	)	)	PUNCT
gp-379	304	8	,	,	PUNCT
gp-379	304	9	553	553	NUM
gp-379	304	10	–	–	PUNCT
gp-379	304	11	567	567	NUM
gp-379	304	12	.	.	PUNCT
gp-379	305	1	https://doi.org/10.1108/jcm-06-2021-4209	https://doi.org/10.1108/jcm-06-2021-4209	NOUN
gp-379	305	2	suryani	suryani	NOUN
gp-379	305	3	,	,	PUNCT
gp-379	305	4	p.	p.	NOUN
gp-379	305	5	,	,	PUNCT
gp-379	305	6	&	&	CCONJ
gp-379	305	7	setiawan	setiawan	PROPN
gp-379	305	8	,	,	PUNCT
gp-379	305	9	d.	d.	PROPN
gp-379	305	10	(	(	PUNCT
gp-379	305	11	2020	2020	NUM
gp-379	305	12	)	)	PUNCT
gp-379	305	13	.	.	PUNCT
gp-379	306	1	impact	impact	NOUN
gp-379	306	2	of	of	ADP
gp-379	306	3	building	build	VERB
gp-379	306	4	management	management	NOUN
gp-379	306	5	on	on	ADP
gp-379	306	6	tenant	tenant	NOUN
gp-379	306	7	satisfaction	satisfaction	NOUN
gp-379	306	8	and	and	CCONJ
gp-379	306	9	business	business	NOUN
gp-379	306	10	operations	operation	NOUN
gp-379	306	11	in	in	ADP
gp-379	306	12	indonesia	indonesia	PROPN
gp-379	306	13	.	.	PROPN
gp-379	307	1	journal	journal	PROPN
gp-379	307	2	of	of	ADP
gp-379	307	3	property	property	NOUN
gp-379	307	4	management	management	NOUN
gp-379	307	5	,	,	PUNCT
gp-379	307	6	38(4	38(4	NUM
gp-379	307	7	)	)	PUNCT
gp-379	307	8	,	,	PUNCT
gp-379	307	9	210–222	210–222	NUM
gp-379	307	10	.	.	PUNCT
gp-379	308	1	https://doi.org/10.1108/jpm-06-2020-0104	https://doi.org/10.1108/jpm-06-2020-0104	NOUN
gp-379	308	2	https://doi.org/10.1016/j.jcb.2022.04.002	https://doi.org/10.1016/j.jcb.2022.04.002	PROPN
gp-379	309	1	https://doi.org/10.1016/j.jretconser.2022.102805	https://doi.org/10.1016/j.jretconser.2022.102805	ADV
gp-379	309	2	https://doi.org/10.47750/cibg.2021.27.02.032	https://doi.org/10.47750/cibg.2021.27.02.032	ADP
gp-379	309	3	https://doi.org/10.47750/cibg.2021.27.03.090	https://doi.org/10.47750/cibg.2021.27.03.090	PUNCT
gp-379	309	4	https://doi.org/10.1108/ijsim-11-2020-0373	https://doi.org/10.1108/ijsim-11-2020-0373	VERB
gp-379	309	5	https://doi.org/10.1016/j.jfm.2021.02.004	https://doi.org/10.1016/j.jfm.2021.02.004	VERB
gp-379	309	6	https://doi.org/10.1504/ijsom.2020.109509	https://doi.org/10.1504/ijsom.2020.109509	PROPN
gp-379	309	7	https://doi.org/10.1016/j.jhtm.2024.02.003	https://doi.org/10.1016/j.jhtm.2024.02.003	ADJ
gp-379	309	8	https://doi.org/10.1016/j.fmj.2020.01.003	https://doi.org/10.1016/j.fmj.2020.01.003	NOUN
gp-379	309	9	https://doi.org/10.1108/jcm-06-2021-4209	https://doi.org/10.1108/jcm-06-2021-4209	NOUN
gp-379	309	10	https://doi.org/10.1108/jpm-06-2020-0104	https://doi.org/10.1108/jpm-06-2020-0104	VERB
gp-379	309	11	the	the	DET
gp-379	309	12	effect	effect	NOUN
gp-379	309	13	of	of	ADP
gp-379	309	14	service	service	NOUN
gp-379	309	15	quality	quality	NOUN
gp-379	309	16	and	and	CCONJ
gp-379	309	17	price	price	NOUN
gp-379	309	18	on	on	ADP
gp-379	309	19	repeat	repeat	NOUN
gp-379	309	20	purchases	purchase	NOUN
gp-379	309	21	through	through	ADP
gp-379	309	22	purchase	purchase	NOUN
gp-379	309	23	decisions	decision	NOUN
gp-379	309	24	as	as	ADP
gp-379	309	25	intervening	intervene	VERB
gp-379	309	26	variables	variable	NOUN
gp-379	309	27	in	in	ADP
gp-379	309	28	facility	facility	NOUN
gp-379	309	29	management	management	NOUN
gp-379	309	30	company	company	NOUN
gp-379	309	31	pt	pt	PROPN
gp-379	309	32	ocs	ocs	PROPN
gp-379	309	33	global	global	PROPN
gp-379	309	34	services	services	PROPN
gp-379	309	35	2104	2104	PROPN
gp-379	309	36	wang	wang	PROPN
gp-379	309	37	,	,	PUNCT
gp-379	309	38	h.	h.	PROPN
gp-379	309	39	,	,	PUNCT
gp-379	309	40	&	&	CCONJ
gp-379	309	41	zhang	zhang	PROPN
gp-379	309	42	,	,	PUNCT
gp-379	309	43	x.	x.	NOUN
gp-379	309	44	(	(	PUNCT
gp-379	309	45	2022	2022	NUM
gp-379	309	46	)	)	PUNCT
gp-379	309	47	.	.	PUNCT
gp-379	310	1	strategic	strategic	ADJ
gp-379	310	2	approaches	approach	NOUN
gp-379	310	3	to	to	ADP
gp-379	310	4	facilities	facility	NOUN
gp-379	310	5	management	management	NOUN
gp-379	310	6	:	:	PUNCT
gp-379	310	7	leveraging	leverage	VERB
gp-379	310	8	service	service	NOUN
gp-379	310	9	quality	quality	NOUN
gp-379	310	10	for	for	ADP
gp-379	310	11	competitive	competitive	ADJ
gp-379	310	12	advantage	advantage	NOUN
gp-379	310	13	.	.	PUNCT
gp-379	311	1	international	international	ADJ
gp-379	311	2	journal	journal	PROPN
gp-379	311	3	of	of	ADP
gp-379	311	4	facility	facility	NOUN
gp-379	311	5	management	management	NOUN
gp-379	311	6	,	,	PUNCT
gp-379	311	7	13(3	13(3	NUM
gp-379	311	8	)	)	PUNCT
gp-379	311	9	,	,	PUNCT
gp-379	311	10	190–201	190–201	NUM
gp-379	311	11	.	.	PUNCT
gp-379	312	1	https://doi.org/10.1016/j.ijfm.2022.03.001	https://doi.org/10.1016/j.ijfm.2022.03.001	PROPN
gp-379	312	2	wang	wang	PROPN
gp-379	312	3	,	,	PUNCT
gp-379	312	4	x.	x.	PROPN
gp-379	312	5	,	,	PUNCT
gp-379	312	6	&	&	CCONJ
gp-379	312	7	zhang	zhang	PROPN
gp-379	312	8	,	,	PUNCT
gp-379	312	9	y.	y.	PROPN
gp-379	312	10	(	(	PUNCT
gp-379	312	11	2021	2021	NUM
gp-379	312	12	)	)	PUNCT
gp-379	312	13	.	.	PUNCT
gp-379	313	1	the	the	DET
gp-379	313	2	role	role	NOUN
gp-379	313	3	of	of	ADP
gp-379	313	4	purchase	purchase	NOUN
gp-379	313	5	decisions	decision	NOUN
gp-379	313	6	as	as	ADP
gp-379	313	7	mediators	mediator	NOUN
gp-379	313	8	between	between	ADP
gp-379	313	9	service	service	NOUN
gp-379	313	10	quality	quality	NOUN
gp-379	313	11	,	,	PUNCT
gp-379	313	12	price	price	NOUN
gp-379	313	13	,	,	PUNCT
gp-379	313	14	and	and	CCONJ
gp-379	313	15	repurchase	repurchase	NOUN
gp-379	313	16	intentions	intention	NOUN
gp-379	313	17	.	.	PUNCT
gp-379	314	1	journal	journal	PROPN
gp-379	314	2	of	of	ADP
gp-379	314	3	service	service	NOUN
gp-379	314	4	management	management	NOUN
gp-379	314	5	,	,	PUNCT
gp-379	314	6	32(1	32(1	NUM
gp-379	314	7	)	)	PUNCT
gp-379	314	8	,	,	PUNCT
gp-379	314	9	81–98	81–98	NUM
gp-379	314	10	.	.	PUNCT
gp-379	315	1	https://doi.org/10.1108/josm-05-2020-0254	https://doi.org/10.1108/josm-05-2020-0254	PROPN
gp-379	315	2	zhang	zhang	PROPN
gp-379	315	3	,	,	PUNCT
gp-379	315	4	l.	l.	PROPN
gp-379	315	5	,	,	PUNCT
gp-379	315	6	&	&	CCONJ
gp-379	315	7	li	li	PROPN
gp-379	315	8	,	,	PUNCT
gp-379	315	9	f.	f.	PROPN
gp-379	315	10	(	(	PUNCT
gp-379	315	11	2021	2021	NUM
gp-379	315	12	)	)	PUNCT
gp-379	315	13	.	.	PUNCT
gp-379	316	1	understanding	understand	VERB
gp-379	316	2	consumer	consumer	NOUN
gp-379	316	3	decision	decision	NOUN
gp-379	316	4	-	-	PUNCT
gp-379	316	5	making	making	NOUN
gp-379	316	6	:	:	PUNCT
gp-379	316	7	the	the	DET
gp-379	316	8	impact	impact	NOUN
gp-379	316	9	of	of	ADP
gp-379	316	10	price	price	NOUN
gp-379	316	11	and	and	CCONJ
gp-379	316	12	service	service	NOUN
gp-379	316	13	quality	quality	NOUN
gp-379	316	14	on	on	ADP
gp-379	316	15	repurchase	repurchase	NOUN
gp-379	316	16	behavior	behavior	NOUN
gp-379	316	17	.	.	PUNCT
gp-379	317	1	marketing	marketing	NOUN
gp-379	317	2	science	science	NOUN
gp-379	317	3	,	,	PUNCT
gp-379	317	4	40(4	40(4	NUM
gp-379	317	5	)	)	PUNCT
gp-379	317	6	,	,	PUNCT
gp-379	317	7	505–516	505–516	NUM
gp-379	317	8	.	.	PUNCT
gp-379	318	1	https://doi.org/10.1287/mksc.2020.1292	https://doi.org/10.1287/mksc.2020.1292	PROPN
gp-379	318	2	copyright	copyright	NOUN
gp-379	318	3	holders	holder	NOUN
gp-379	318	4	:	:	PUNCT
gp-379	318	5	universitas	universita	NOUN
gp-379	318	6	sahid	sahid	PROPN
gp-379	318	7	jakarta	jakarta	PROPN
gp-379	318	8	,	,	PUNCT
gp-379	318	9	indonesia	indonesia	PROPN
gp-379	318	10	(	(	PUNCT
gp-379	318	11	2025	2025	NUM
gp-379	318	12	)	)	PUNCT
gp-379	318	13	first	first	ADJ
gp-379	318	14	publication	publication	NOUN
gp-379	319	1	right	right	NOUN
gp-379	319	2	:	:	PUNCT
gp-379	319	3	ajemb	ajemb	PROPN
gp-379	319	4	–	–	PUNCT
gp-379	319	5	american	american	ADJ
gp-379	319	6	journal	journal	PROPN
gp-379	319	7	of	of	ADP
gp-379	319	8	economic	economic	ADJ
gp-379	319	9	and	and	CCONJ
gp-379	319	10	management	management	NOUN
gp-379	319	11	business	business	NOUN
gp-379	319	12	https://doi.org/10.1016/j.ijfm.2022.03.001	https://doi.org/10.1016/j.ijfm.2022.03.001	PROPN
gp-379	319	13	https://doi.org/10.1108/josm-05-2020-0254	https://doi.org/10.1108/josm-05-2020-0254	NOUN
gp-379	319	14	https://doi.org/10.1287/mksc.2020.1292	https://doi.org/10.1287/mksc.2020.1292	PROPN