id	sid	tid	token	lemma	pos
gp-381	1	1	american	american	PROPN
gp-381	1	2	journal	journal	PROPN
gp-381	1	3	of	of	ADP
gp-381	1	4	business	business	NOUN
gp-381	1	5	economics	economic	NOUN
gp-381	1	6	and	and	CCONJ
gp-381	1	7	management	management	NOUN
gp-381	1	8	e	e	NOUN
gp-381	1	9	-	-	NOUN
gp-381	1	10	issn	issn	ADJ
gp-381	1	11	:	:	PUNCT
gp-381	1	12	2835	2835	NUM
gp-381	1	13	-	-	SYM
gp-381	1	14	5199	5199	NUM
gp-381	1	15	vol	vol	NOUN
gp-381	1	16	.	.	PROPN
gp-381	1	17	4	4	NUM
gp-381	1	18	no	no	NOUN
gp-381	1	19	.	.	NOUN
gp-381	2	1	12	12	NUM
gp-381	2	2	december	december	NOUN
gp-381	2	3	2025	2025	NUM
gp-381	2	4	2022	2022	NUM
gp-381	2	5	the	the	DET
gp-381	2	6	influence	influence	NOUN
gp-381	2	7	of	of	ADP
gp-381	2	8	service	service	NOUN
gp-381	2	9	quality	quality	NOUN
gp-381	2	10	,	,	PUNCT
gp-381	2	11	satisfaction	satisfaction	NOUN
gp-381	2	12	,	,	PUNCT
gp-381	2	13	and	and	CCONJ
gp-381	2	14	trust	trust	NOUN
gp-381	2	15	on	on	ADP
gp-381	2	16	motorcycle	motorcycle	NOUN
gp-381	2	17	customer	customer	NOUN
gp-381	2	18	loyalty	loyalty	NOUN
gp-381	2	19	in	in	ADP
gp-381	2	20	timor	timor	PROPN
gp-381	2	21	-	-	PUNCT
gp-381	2	22	leste	leste	PROPN
gp-381	2	23	candido	candido	PROPN
gp-381	2	24	gomes	gomes	PROPN
gp-381	2	25	cardoso1	cardoso1	PROPN
gp-381	2	26	,	,	PUNCT
gp-381	2	27	j.	j.	PROPN
gp-381	2	28	johny	johny	PROPN
gp-381	2	29	natu	natu	PROPN
gp-381	2	30	prihanto2	prihanto2	PROPN
gp-381	2	31	,	,	PUNCT
gp-381	2	32	krist	krist	PROPN
gp-381	2	33	ade	ade	PROPN
gp-381	2	34	sudiyono3	sudiyono3	PROPN
gp-381	2	35	universitas	universita	NOUN
gp-381	2	36	multimedia	multimedia	NOUN
gp-381	2	37	nusantara	nusantara	NOUN
gp-381	2	38	,	,	PUNCT
gp-381	2	39	indonesia1,2,3	indonesia1,2,3	NOUN
gp-381	2	40	email	email	NOUN
gp-381	2	41	:	:	PUNCT
gp-381	2	42	candido.gomes@student.umn.ac.id1	candido.gomes@student.umn.ac.id1	ADV
gp-381	2	43	,	,	PUNCT
gp-381	2	44	johny.natu@umn.ac.id2	johny.natu@umn.ac.id2	PROPN
gp-381	2	45	,	,	PUNCT
gp-381	2	46	kristianus@lecturer.umn.ac.id3	kristianus@lecturer.umn.ac.id3	VERB
gp-381	2	47	abstract	abstract	ADJ
gp-381	2	48	the	the	DET
gp-381	2	49	limited	limited	ADJ
gp-381	2	50	research	research	NOUN
gp-381	2	51	on	on	ADP
gp-381	2	52	customer	customer	NOUN
gp-381	2	53	loyalty	loyalty	NOUN
gp-381	2	54	in	in	ADP
gp-381	2	55	the	the	DET
gp-381	2	56	motorcycle	motorcycle	NOUN
gp-381	2	57	sector	sector	NOUN
gp-381	2	58	in	in	ADP
gp-381	2	59	developing	develop	VERB
gp-381	2	60	countries	country	NOUN
gp-381	2	61	such	such	ADJ
gp-381	2	62	as	as	ADP
gp-381	2	63	timor	timor	PROPN
gp-381	2	64	leste	leste	PROPN
gp-381	2	65	presents	present	VERB
gp-381	2	66	an	an	DET
gp-381	2	67	opportunity	opportunity	NOUN
gp-381	2	68	to	to	PART
gp-381	2	69	examine	examine	VERB
gp-381	2	70	the	the	DET
gp-381	2	71	role	role	NOUN
gp-381	2	72	of	of	ADP
gp-381	2	73	service	service	NOUN
gp-381	2	74	quality	quality	NOUN
gp-381	2	75	,	,	PUNCT
gp-381	2	76	satisfaction	satisfaction	NOUN
gp-381	2	77	,	,	PUNCT
gp-381	2	78	and	and	CCONJ
gp-381	2	79	trust	trust	NOUN
gp-381	2	80	in	in	ADP
gp-381	2	81	building	building	NOUN
gp-381	2	82	loyalty	loyalty	NOUN
gp-381	2	83	.	.	PUNCT
gp-381	3	1	this	this	DET
gp-381	3	2	study	study	NOUN
gp-381	3	3	aims	aim	VERB
gp-381	3	4	to	to	PART
gp-381	3	5	analyze	analyze	VERB
gp-381	3	6	the	the	DET
gp-381	3	7	effect	effect	NOUN
gp-381	3	8	of	of	ADP
gp-381	3	9	service	service	NOUN
gp-381	3	10	quality	quality	NOUN
gp-381	3	11	on	on	ADP
gp-381	3	12	customer	customer	NOUN
gp-381	3	13	loyalty	loyalty	NOUN
gp-381	3	14	among	among	ADP
gp-381	3	15	motorcycle	motorcycle	NOUN
gp-381	3	16	users	user	NOUN
gp-381	3	17	in	in	ADP
gp-381	3	18	timor	timor	PROPN
gp-381	3	19	leste	leste	PROPN
gp-381	3	20	,	,	PUNCT
gp-381	3	21	considering	consider	VERB
gp-381	3	22	the	the	DET
gp-381	3	23	roles	role	NOUN
gp-381	3	24	of	of	ADP
gp-381	3	25	satisfaction	satisfaction	NOUN
gp-381	3	26	and	and	CCONJ
gp-381	3	27	trust	trust	NOUN
gp-381	3	28	as	as	ADP
gp-381	3	29	mediating	mediate	VERB
gp-381	3	30	variables	variable	NOUN
gp-381	3	31	.	.	PUNCT
gp-381	4	1	the	the	DET
gp-381	4	2	novelty	novelty	NOUN
gp-381	4	3	of	of	ADP
gp-381	4	4	this	this	DET
gp-381	4	5	research	research	NOUN
gp-381	4	6	lies	lie	VERB
gp-381	4	7	in	in	ADP
gp-381	4	8	integrating	integrate	VERB
gp-381	4	9	two	two	NUM
gp-381	4	10	mediating	mediate	VERB
gp-381	4	11	variables	variable	NOUN
gp-381	4	12	simultaneously	simultaneously	ADV
gp-381	4	13	within	within	ADP
gp-381	4	14	one	one	NUM
gp-381	4	15	structural	structural	ADJ
gp-381	4	16	model	model	NOUN
gp-381	4	17	and	and	CCONJ
gp-381	4	18	conducting	conduct	VERB
gp-381	4	19	the	the	DET
gp-381	4	20	study	study	NOUN
gp-381	4	21	in	in	ADP
gp-381	4	22	a	a	DET
gp-381	4	23	region	region	NOUN
gp-381	4	24	and	and	CCONJ
gp-381	4	25	sector	sector	NOUN
gp-381	4	26	that	that	PRON
gp-381	4	27	are	be	AUX
gp-381	4	28	seldom	seldom	ADV
gp-381	4	29	explored	explore	VERB
gp-381	4	30	,	,	PUNCT
gp-381	4	31	namely	namely	ADV
gp-381	4	32	the	the	DET
gp-381	4	33	motorcycle	motorcycle	NOUN
gp-381	4	34	industry	industry	NOUN
gp-381	4	35	in	in	ADP
gp-381	4	36	timor	timor	PROPN
gp-381	4	37	leste	leste	PROPN
gp-381	4	38	.	.	PUNCT
gp-381	5	1	data	datum	NOUN
gp-381	5	2	collection	collection	NOUN
gp-381	5	3	was	be	AUX
gp-381	5	4	carried	carry	VERB
gp-381	5	5	out	out	ADP
gp-381	5	6	through	through	ADP
gp-381	5	7	questionnaires	questionnaire	NOUN
gp-381	5	8	distributed	distribute	VERB
gp-381	5	9	to	to	ADP
gp-381	5	10	140	140	NUM
gp-381	5	11	respondents	respondent	NOUN
gp-381	5	12	.	.	PUNCT
gp-381	6	1	the	the	DET
gp-381	6	2	data	datum	NOUN
gp-381	6	3	were	be	AUX
gp-381	6	4	analyzed	analyze	VERB
gp-381	6	5	using	use	VERB
gp-381	6	6	structural	structural	ADJ
gp-381	6	7	equation	equation	NOUN
gp-381	6	8	modeling	modeling	NOUN
gp-381	6	9	(	(	PUNCT
gp-381	6	10	sem	sem	NOUN
gp-381	6	11	)	)	PUNCT
gp-381	6	12	with	with	ADP
gp-381	6	13	smart	smart	ADJ
gp-381	6	14	pls	pls	NOUN
gp-381	6	15	4	4	NUM
gp-381	6	16	software	software	NOUN
gp-381	6	17	.	.	PUNCT
gp-381	7	1	the	the	DET
gp-381	7	2	results	result	NOUN
gp-381	7	3	show	show	VERB
gp-381	7	4	that	that	SCONJ
gp-381	7	5	all	all	DET
gp-381	7	6	seven	seven	NUM
gp-381	7	7	proposed	propose	VERB
gp-381	7	8	hypotheses	hypothesis	NOUN
gp-381	7	9	were	be	AUX
gp-381	7	10	accepted	accept	VERB
gp-381	7	11	.	.	PUNCT
gp-381	8	1	service	service	NOUN
gp-381	8	2	quality	quality	NOUN
gp-381	8	3	affects	affect	VERB
gp-381	8	4	satisfaction	satisfaction	NOUN
gp-381	8	5	.	.	PUNCT
gp-381	9	1	service	service	NOUN
gp-381	9	2	quality	quality	NOUN
gp-381	9	3	,	,	PUNCT
gp-381	9	4	satisfaction	satisfaction	NOUN
gp-381	9	5	,	,	PUNCT
gp-381	9	6	and	and	CCONJ
gp-381	9	7	trust	trust	NOUN
gp-381	9	8	were	be	AUX
gp-381	9	9	all	all	PRON
gp-381	9	10	proven	prove	VERB
gp-381	9	11	to	to	PART
gp-381	9	12	have	have	VERB
gp-381	9	13	a	a	DET
gp-381	9	14	significant	significant	ADJ
gp-381	9	15	effect	effect	NOUN
gp-381	9	16	on	on	ADP
gp-381	9	17	loyalty	loyalty	NOUN
gp-381	9	18	.	.	PUNCT
gp-381	10	1	satisfaction	satisfaction	NOUN
gp-381	10	2	was	be	AUX
gp-381	10	3	shown	show	VERB
gp-381	10	4	to	to	PART
gp-381	10	5	mediate	mediate	VERB
gp-381	10	6	the	the	DET
gp-381	10	7	effect	effect	NOUN
gp-381	10	8	of	of	ADP
gp-381	10	9	service	service	NOUN
gp-381	10	10	quality	quality	NOUN
gp-381	10	11	on	on	ADP
gp-381	10	12	customer	customer	NOUN
gp-381	10	13	loyalty	loyalty	NOUN
gp-381	10	14	,	,	PUNCT
gp-381	10	15	and	and	CCONJ
gp-381	10	16	trust	trust	NOUN
gp-381	10	17	was	be	AUX
gp-381	10	18	shown	show	VERB
gp-381	10	19	to	to	PART
gp-381	10	20	mediate	mediate	VERB
gp-381	10	21	the	the	DET
gp-381	10	22	effect	effect	NOUN
gp-381	10	23	of	of	ADP
gp-381	10	24	satisfaction	satisfaction	NOUN
gp-381	10	25	on	on	ADP
gp-381	10	26	customer	customer	NOUN
gp-381	10	27	loyalty	loyalty	NOUN
gp-381	10	28	.	.	PUNCT
gp-381	11	1	the	the	DET
gp-381	11	2	academic	academic	ADJ
gp-381	11	3	contribution	contribution	NOUN
gp-381	11	4	of	of	ADP
gp-381	11	5	this	this	DET
gp-381	11	6	study	study	NOUN
gp-381	11	7	includes	include	VERB
gp-381	11	8	recommendations	recommendation	NOUN
gp-381	11	9	for	for	ADP
gp-381	11	10	increasing	increase	VERB
gp-381	11	11	service	service	NOUN
gp-381	11	12	quality	quality	NOUN
gp-381	11	13	consistency	consistency	NOUN
gp-381	11	14	through	through	ADP
gp-381	11	15	standardized	standardized	ADJ
gp-381	11	16	sops	sop	NOUN
gp-381	11	17	across	across	ADP
gp-381	11	18	departments	department	NOUN
gp-381	11	19	,	,	PUNCT
gp-381	11	20	integrated	integrate	VERB
gp-381	11	21	training	training	NOUN
gp-381	11	22	for	for	ADP
gp-381	11	23	all	all	DET
gp-381	11	24	staff	staff	NOUN
gp-381	11	25	,	,	PUNCT
gp-381	11	26	and	and	CCONJ
gp-381	11	27	routine	routine	ADJ
gp-381	11	28	evaluation	evaluation	NOUN
gp-381	11	29	of	of	ADP
gp-381	11	30	service	service	NOUN
gp-381	11	31	performance	performance	NOUN
gp-381	11	32	.	.	PUNCT
gp-381	12	1	these	these	DET
gp-381	12	2	steps	step	NOUN
gp-381	12	3	will	will	AUX
gp-381	12	4	maintain	maintain	VERB
gp-381	12	5	customer	customer	NOUN
gp-381	12	6	experience	experience	NOUN
gp-381	12	7	,	,	PUNCT
gp-381	12	8	strengthen	strengthen	VERB
gp-381	12	9	satisfaction	satisfaction	NOUN
gp-381	12	10	,	,	PUNCT
gp-381	12	11	and	and	CCONJ
gp-381	12	12	foster	foster	ADJ
gp-381	12	13	long	long	ADJ
gp-381	12	14	-	-	PUNCT
gp-381	12	15	term	term	NOUN
gp-381	12	16	loyalty	loyalty	NOUN
gp-381	12	17	.	.	PUNCT
gp-381	13	1	the	the	DET
gp-381	13	2	managerial	managerial	ADJ
gp-381	13	3	contribution	contribution	NOUN
gp-381	13	4	of	of	ADP
gp-381	13	5	this	this	DET
gp-381	13	6	research	research	NOUN
gp-381	13	7	expands	expand	VERB
gp-381	13	8	understanding	understanding	NOUN
gp-381	13	9	of	of	ADP
gp-381	13	10	the	the	DET
gp-381	13	11	roles	role	NOUN
gp-381	13	12	of	of	ADP
gp-381	13	13	satisfaction	satisfaction	NOUN
gp-381	13	14	and	and	CCONJ
gp-381	13	15	trust	trust	NOUN
gp-381	13	16	as	as	ADP
gp-381	13	17	mediators	mediator	NOUN
gp-381	13	18	between	between	ADP
gp-381	13	19	service	service	NOUN
gp-381	13	20	quality	quality	NOUN
gp-381	13	21	and	and	CCONJ
gp-381	13	22	customer	customer	NOUN
gp-381	13	23	loyalty	loyalty	NOUN
gp-381	13	24	in	in	ADP
gp-381	13	25	developing	develop	VERB
gp-381	13	26	countries	country	NOUN
gp-381	13	27	.	.	PUNCT
gp-381	14	1	keywords	keyword	NOUN
gp-381	14	2	:	:	PUNCT
gp-381	14	3	service	service	NOUN
gp-381	14	4	quality	quality	NOUN
gp-381	14	5	,	,	PUNCT
gp-381	14	6	indserv	indserv	NOUN
gp-381	14	7	,	,	PUNCT
gp-381	14	8	satisfaction	satisfaction	NOUN
gp-381	14	9	,	,	PUNCT
gp-381	14	10	trust	trust	NOUN
gp-381	14	11	,	,	PUNCT
gp-381	14	12	customer	customer	NOUN
gp-381	14	13	loyalty	loyalty	NOUN
gp-381	14	14	introduction	introduction	NOUN
gp-381	14	15	customer	customer	NOUN
gp-381	14	16	loyalty	loyalty	NOUN
gp-381	14	17	has	have	AUX
gp-381	14	18	emerged	emerge	VERB
gp-381	14	19	as	as	ADP
gp-381	14	20	a	a	DET
gp-381	14	21	cornerstone	cornerstone	NOUN
gp-381	14	22	of	of	ADP
gp-381	14	23	competitive	competitive	ADJ
gp-381	14	24	advantage	advantage	NOUN
gp-381	14	25	in	in	ADP
gp-381	14	26	the	the	DET
gp-381	14	27	global	global	ADJ
gp-381	14	28	business	business	NOUN
gp-381	14	29	-	-	PUNCT
gp-381	14	30	to	to	ADP
gp-381	14	31	-	-	PUNCT
gp-381	14	32	consumer	consumer	NOUN
gp-381	14	33	(	(	PUNCT
gp-381	14	34	b2c	b2c	ADJ
gp-381	14	35	)	)	PUNCT
gp-381	14	36	marketplace	marketplace	NOUN
gp-381	14	37	(	(	PUNCT
gp-381	14	38	kim	kim	PROPN
gp-381	14	39	&	&	CCONJ
gp-381	14	40	yum	yum	PROPN
gp-381	14	41	,	,	PUNCT
gp-381	14	42	2024	2024	NUM
gp-381	14	43	;	;	PUNCT
gp-381	14	44	yang	yang	PROPN
gp-381	14	45	&	&	CCONJ
gp-381	14	46	yuan	yuan	PROPN
gp-381	14	47	,	,	PUNCT
gp-381	14	48	2018	2018	NUM
gp-381	14	49	)	)	PUNCT
gp-381	14	50	.	.	PUNCT
gp-381	15	1	research	research	NOUN
gp-381	15	2	indicates	indicate	VERB
gp-381	15	3	that	that	SCONJ
gp-381	15	4	retaining	retain	VERB
gp-381	15	5	existing	exist	VERB
gp-381	15	6	customers	customer	NOUN
gp-381	15	7	is	be	AUX
gp-381	15	8	five	five	NUM
gp-381	15	9	to	to	PART
gp-381	15	10	twenty	twenty	NUM
gp-381	15	11	-	-	PUNCT
gp-381	15	12	five	five	NUM
gp-381	15	13	times	time	NOUN
gp-381	15	14	more	more	ADJ
gp-381	15	15	cost	cost	NOUN
gp-381	15	16	-	-	PUNCT
gp-381	15	17	effective	effective	ADJ
gp-381	15	18	than	than	ADP
gp-381	15	19	acquiring	acquire	VERB
gp-381	15	20	new	new	ADJ
gp-381	15	21	ones	one	NOUN
gp-381	15	22	,	,	PUNCT
gp-381	15	23	while	while	SCONJ
gp-381	15	24	loyal	loyal	ADJ
gp-381	15	25	customers	customer	NOUN
gp-381	15	26	generate	generate	VERB
gp-381	15	27	significantly	significantly	ADV
gp-381	15	28	higher	high	ADJ
gp-381	15	29	lifetime	lifetime	NOUN
gp-381	15	30	value	value	NOUN
gp-381	15	31	through	through	ADP
gp-381	15	32	repeat	repeat	NOUN
gp-381	15	33	purchases	purchase	NOUN
gp-381	15	34	and	and	CCONJ
gp-381	15	35	positive	positive	ADJ
gp-381	15	36	word	word	NOUN
gp-381	15	37	-	-	PUNCT
gp-381	15	38	of	of	ADP
gp-381	15	39	-	-	PUNCT
gp-381	15	40	mouth	mouth	NOUN
gp-381	15	41	(	(	PUNCT
gp-381	15	42	reichheld	reichheld	PROPN
gp-381	15	43	&	&	CCONJ
gp-381	15	44	schefter	schefter	PROPN
gp-381	15	45	,	,	PUNCT
gp-381	15	46	2000	2000	NUM
gp-381	15	47	)	)	PUNCT
gp-381	15	48	.	.	PUNCT
gp-381	16	1	in	in	ADP
gp-381	16	2	the	the	DET
gp-381	16	3	automotive	automotive	ADJ
gp-381	16	4	industry	industry	NOUN
gp-381	16	5	specifically	specifically	ADV
gp-381	16	6	,	,	PUNCT
gp-381	16	7	customer	customer	NOUN
gp-381	16	8	loyalty	loyalty	NOUN
gp-381	16	9	drives	drive	VERB
gp-381	16	10	profitability	profitability	NOUN
gp-381	16	11	and	and	CCONJ
gp-381	16	12	market	market	NOUN
gp-381	16	13	sustainability	sustainability	NOUN
gp-381	16	14	,	,	PUNCT
gp-381	16	15	as	as	SCONJ
gp-381	16	16	loyal	loyal	ADJ
gp-381	16	17	customers	customer	NOUN
gp-381	16	18	are	be	AUX
gp-381	16	19	less	less	ADJ
gp-381	16	20	price	price	NOUN
gp-381	16	21	-	-	PUNCT
gp-381	16	22	sensitive	sensitive	ADJ
gp-381	16	23	,	,	PUNCT
gp-381	16	24	more	more	ADJ
gp-381	16	25	forgiving	forgiving	NOUN
gp-381	16	26	of	of	ADP
gp-381	16	27	service	service	NOUN
gp-381	16	28	failures	failure	NOUN
gp-381	16	29	,	,	PUNCT
gp-381	16	30	and	and	CCONJ
gp-381	16	31	serve	serve	VERB
gp-381	16	32	as	as	ADP
gp-381	16	33	brand	brand	NOUN
gp-381	16	34	ambassadors	ambassador	NOUN
gp-381	16	35	(	(	PUNCT
gp-381	16	36	oliver	oliver	ADV
gp-381	16	37	,	,	PUNCT
gp-381	16	38	1999	1999	NUM
gp-381	16	39	)	)	PUNCT
gp-381	16	40	.	.	PUNCT
gp-381	17	1	for	for	ADP
gp-381	17	2	developing	develop	VERB
gp-381	17	3	economies	economy	NOUN
gp-381	17	4	,	,	PUNCT
gp-381	17	5	understanding	understand	VERB
gp-381	17	6	loyalty	loyalty	NOUN
gp-381	17	7	determinants	determinant	NOUN
gp-381	17	8	becomes	become	VERB
gp-381	17	9	particularly	particularly	ADV
gp-381	17	10	crucial	crucial	ADJ
gp-381	17	11	as	as	SCONJ
gp-381	17	12	markets	market	NOUN
gp-381	17	13	mature	mature	ADJ
gp-381	17	14	and	and	CCONJ
gp-381	17	15	competition	competition	NOUN
gp-381	17	16	intensifies	intensifie	NOUN
gp-381	17	17	.	.	PUNCT
gp-381	18	1	in	in	ADP
gp-381	18	2	developing	develop	VERB
gp-381	18	3	countries	country	NOUN
gp-381	18	4	,	,	PUNCT
gp-381	18	5	the	the	DET
gp-381	18	6	automotive	automotive	ADJ
gp-381	18	7	sector	sector	NOUN
gp-381	18	8	—	—	PUNCT
gp-381	18	9	particularly	particularly	ADV
gp-381	18	10	the	the	DET
gp-381	18	11	motorcycle	motorcycle	NOUN
gp-381	18	12	industry	industry	NOUN
gp-381	18	13	—	—	PUNCT
gp-381	18	14	plays	play	VERB
gp-381	18	15	a	a	DET
gp-381	18	16	vital	vital	ADJ
gp-381	18	17	role	role	NOUN
gp-381	18	18	in	in	ADP
gp-381	18	19	economic	economic	ADJ
gp-381	18	20	mobility	mobility	NOUN
gp-381	18	21	and	and	CCONJ
gp-381	18	22	transportation	transportation	NOUN
gp-381	18	23	accessibility	accessibility	NOUN
gp-381	18	24	.	.	PUNCT
gp-381	19	1	motorcycles	motorcycle	NOUN
gp-381	19	2	serve	serve	VERB
gp-381	19	3	not	not	PART
gp-381	19	4	merely	merely	ADV
gp-381	19	5	as	as	ADP
gp-381	19	6	vehicles	vehicle	NOUN
gp-381	19	7	but	but	CCONJ
gp-381	19	8	as	as	ADP
gp-381	19	9	economic	economic	ADJ
gp-381	19	10	enablers	enabler	NOUN
gp-381	19	11	,	,	PUNCT
gp-381	19	12	facilitating	facilitate	VERB
gp-381	19	13	employment	employment	NOUN
gp-381	19	14	,	,	PUNCT
gp-381	19	15	education	education	NOUN
gp-381	19	16	access	access	NOUN
gp-381	19	17	,	,	PUNCT
gp-381	19	18	and	and	CCONJ
gp-381	19	19	small	small	ADJ
gp-381	19	20	-	-	PUNCT
gp-381	19	21	scale	scale	NOUN
gp-381	19	22	commercial	commercial	ADJ
gp-381	19	23	activities	activity	NOUN
gp-381	19	24	.	.	PUNCT
gp-381	20	1	yet	yet	ADV
gp-381	20	2	,	,	PUNCT
gp-381	20	3	despite	despite	SCONJ
gp-381	20	4	their	their	PRON
gp-381	20	5	importance	importance	NOUN
gp-381	20	6	,	,	PUNCT
gp-381	20	7	scholarly	scholarly	ADJ
gp-381	20	8	attention	attention	NOUN
gp-381	20	9	to	to	ADP
gp-381	20	10	customer	customer	NOUN
gp-381	20	11	loyalty	loyalty	NOUN
gp-381	20	12	in	in	ADP
gp-381	20	13	motorcycle	motorcycle	NOUN
gp-381	20	14	markets	market	NOUN
gp-381	20	15	within	within	ADP
gp-381	20	16	developing	develop	VERB
gp-381	20	17	nations	nation	NOUN
gp-381	20	18	remains	remain	VERB
gp-381	20	19	limited	limited	ADJ
gp-381	20	20	,	,	PUNCT
gp-381	20	21	creating	create	VERB
gp-381	20	22	a	a	DET
gp-381	20	23	significant	significant	ADJ
gp-381	20	24	research	research	NOUN
gp-381	20	25	gap	gap	NOUN
gp-381	20	26	.	.	PUNCT
gp-381	21	1	in	in	ADP
gp-381	21	2	timor	timor	PROPN
gp-381	21	3	-	-	PUNCT
gp-381	21	4	leste	leste	PROPN
gp-381	21	5	,	,	PUNCT
gp-381	21	6	motorcycles	motorcycle	NOUN
gp-381	21	7	are	be	AUX
gp-381	21	8	a	a	DET
gp-381	21	9	popular	popular	ADJ
gp-381	21	10	vehicle	vehicle	NOUN
gp-381	21	11	choice	choice	NOUN
gp-381	21	12	because	because	SCONJ
gp-381	21	13	of	of	ADP
gp-381	21	14	their	their	PRON
gp-381	21	15	practical	practical	ADJ
gp-381	21	16	function	function	NOUN
gp-381	21	17	in	in	ADP
gp-381	21	18	supporting	support	VERB
gp-381	21	19	daily	daily	ADJ
gp-381	21	20	activities	activity	NOUN
gp-381	21	21	,	,	PUNCT
gp-381	21	22	including	include	VERB
gp-381	21	23	work	work	NOUN
gp-381	21	24	,	,	PUNCT
gp-381	21	25	education	education	NOUN
gp-381	21	26	,	,	PUNCT
gp-381	21	27	and	and	CCONJ
gp-381	21	28	freight	freight	NOUN
gp-381	21	29	transportation	transportation	NOUN
gp-381	21	30	.	.	PUNCT
gp-381	22	1	motorcycles	motorcycle	NOUN
gp-381	22	2	also	also	ADV
gp-381	22	3	play	play	VERB
gp-381	22	4	an	an	DET
gp-381	22	5	economic	economic	ADJ
gp-381	22	6	role	role	NOUN
gp-381	22	7	as	as	ADP
gp-381	22	8	a	a	DET
gp-381	22	9	valuable	valuable	ADJ
gp-381	22	10	commodity	commodity	NOUN
gp-381	22	11	,	,	PUNCT
gp-381	22	12	thus	thus	ADV
gp-381	22	13	encouraging	encourage	VERB
gp-381	22	14	the	the	DET
gp-381	22	15	growth	growth	NOUN
gp-381	22	16	and	and	CCONJ
gp-381	22	17	potential	potential	NOUN
gp-381	22	18	of	of	ADP
gp-381	22	19	the	the	DET
gp-381	22	20	domestic	domestic	ADJ
gp-381	22	21	motorcycle	motorcycle	NOUN
gp-381	22	22	industry	industry	NOUN
gp-381	22	23	market	market	NOUN
gp-381	22	24	.	.	PUNCT
gp-381	23	1	globally	globally	ADV
gp-381	23	2	,	,	PUNCT
gp-381	23	3	the	the	DET
gp-381	23	4	automotive	automotive	ADJ
gp-381	23	5	industry	industry	NOUN
gp-381	23	6	has	have	AUX
gp-381	23	7	undergone	undergo	VERB
gp-381	23	8	substantial	substantial	ADJ
gp-381	23	9	transformation	transformation	NOUN
gp-381	23	10	through	through	ADP
gp-381	23	11	digitalization	digitalization	NOUN
gp-381	23	12	of	of	ADP
gp-381	23	13	customer	customer	NOUN
gp-381	23	14	services	service	NOUN
gp-381	23	15	.	.	PUNCT
gp-381	24	1	in	in	ADP
gp-381	24	2	many	many	ADJ
gp-381	24	3	developed	develop	VERB
gp-381	24	4	countries	country	NOUN
gp-381	24	5	,	,	PUNCT
gp-381	24	6	service	service	NOUN
gp-381	24	7	reservations	reservation	NOUN
gp-381	24	8	through	through	ADP
gp-381	24	9	mobile	mobile	ADJ
gp-381	24	10	applications	application	NOUN
gp-381	24	11	,	,	PUNCT
gp-381	24	12	online	online	ADJ
gp-381	24	13	tracking	tracking	NOUN
gp-381	24	14	of	of	ADP
gp-381	24	15	spare	spare	ADJ
gp-381	24	16	the	the	DET
gp-381	24	17	influence	influence	NOUN
gp-381	24	18	of	of	ADP
gp-381	24	19	service	service	NOUN
gp-381	24	20	quality	quality	NOUN
gp-381	24	21	,	,	PUNCT
gp-381	24	22	satisfaction	satisfaction	NOUN
gp-381	24	23	,	,	PUNCT
gp-381	24	24	and	and	CCONJ
gp-381	24	25	trust	trust	NOUN
gp-381	24	26	on	on	ADP
gp-381	24	27	motorcycle	motorcycle	NOUN
gp-381	24	28	customer	customer	NOUN
gp-381	24	29	loyalty	loyalty	NOUN
gp-381	24	30	in	in	ADP
gp-381	24	31	timor	timor	PROPN
gp-381	24	32	-	-	PUNCT
gp-381	24	33	leste	leste	PROPN
gp-381	24	34	2023	2023	NUM
gp-381	24	35	parts	part	NOUN
gp-381	24	36	availability	availability	NOUN
gp-381	24	37	,	,	PUNCT
gp-381	24	38	and	and	CCONJ
gp-381	24	39	automated	automate	VERB
gp-381	24	40	service	service	NOUN
gp-381	24	41	quality	quality	NOUN
gp-381	24	42	assessment	assessment	NOUN
gp-381	24	43	systems	system	NOUN
gp-381	24	44	have	have	AUX
gp-381	24	45	become	become	VERB
gp-381	24	46	standard	standard	ADJ
gp-381	24	47	practice	practice	NOUN
gp-381	24	48	,	,	PUNCT
gp-381	24	49	significantly	significantly	ADV
gp-381	24	50	improving	improve	VERB
gp-381	24	51	operational	operational	ADJ
gp-381	24	52	efficiency	efficiency	NOUN
gp-381	24	53	and	and	CCONJ
gp-381	24	54	customer	customer	NOUN
gp-381	24	55	satisfaction	satisfaction	NOUN
gp-381	24	56	(	(	PUNCT
gp-381	24	57	lapyen	lapyen	NOUN
gp-381	24	58	&	&	CCONJ
gp-381	24	59	darawong	darawong	PROPN
gp-381	24	60	,	,	PUNCT
gp-381	24	61	2025	2025	NUM
gp-381	24	62	)	)	PUNCT
gp-381	24	63	.	.	PUNCT
gp-381	25	1	this	this	DET
gp-381	25	2	digital	digital	ADJ
gp-381	25	3	transformation	transformation	NOUN
gp-381	25	4	context	context	NOUN
gp-381	25	5	makes	make	VERB
gp-381	25	6	it	it	PRON
gp-381	25	7	imperative	imperative	ADJ
gp-381	25	8	to	to	PART
gp-381	25	9	understand	understand	VERB
gp-381	25	10	how	how	SCONJ
gp-381	25	11	traditional	traditional	ADJ
gp-381	25	12	service	service	NOUN
gp-381	25	13	quality	quality	NOUN
gp-381	25	14	dimensions	dimension	NOUN
gp-381	25	15	continue	continue	VERB
gp-381	25	16	to	to	PART
gp-381	25	17	influence	influence	VERB
gp-381	25	18	customer	customer	NOUN
gp-381	25	19	loyalty	loyalty	NOUN
gp-381	25	20	in	in	ADP
gp-381	25	21	markets	market	NOUN
gp-381	25	22	like	like	ADP
gp-381	25	23	timor	timor	NOUN
gp-381	25	24	-	-	PUNCT
gp-381	25	25	leste	leste	PROPN
gp-381	25	26	,	,	PUNCT
gp-381	25	27	where	where	SCONJ
gp-381	25	28	technological	technological	ADJ
gp-381	25	29	adoption	adoption	NOUN
gp-381	25	30	is	be	AUX
gp-381	25	31	still	still	ADV
gp-381	25	32	evolving	evolve	VERB
gp-381	25	33	.	.	PUNCT
gp-381	26	1	this	this	DET
gp-381	26	2	research	research	NOUN
gp-381	26	3	addresses	address	VERB
gp-381	26	4	a	a	DET
gp-381	26	5	critical	critical	ADJ
gp-381	26	6	gap	gap	NOUN
gp-381	26	7	by	by	ADP
gp-381	26	8	investigating	investigate	VERB
gp-381	26	9	customer	customer	NOUN
gp-381	26	10	loyalty	loyalty	NOUN
gp-381	26	11	dynamics	dynamic	NOUN
gp-381	26	12	in	in	ADP
gp-381	26	13	timor	timor	PROPN
gp-381	26	14	-	-	PUNCT
gp-381	26	15	leste	leste	PROPN
gp-381	26	16	's	's	PART
gp-381	26	17	motorcycle	motorcycle	NOUN
gp-381	26	18	sector	sector	NOUN
gp-381	26	19	,	,	PUNCT
gp-381	26	20	where	where	SCONJ
gp-381	26	21	rapid	rapid	ADJ
gp-381	26	22	market	market	NOUN
gp-381	26	23	growth	growth	NOUN
gp-381	26	24	intersects	intersect	NOUN
gp-381	26	25	with	with	ADP
gp-381	26	26	unique	unique	ADJ
gp-381	26	27	socioeconomic	socioeconomic	ADJ
gp-381	26	28	conditions	condition	NOUN
gp-381	26	29	.	.	PUNCT
gp-381	27	1	customer	customer	NOUN
gp-381	27	2	loyalty	loyalty	NOUN
gp-381	27	3	is	be	AUX
gp-381	27	4	a	a	DET
gp-381	27	5	crucial	crucial	ADJ
gp-381	27	6	aspect	aspect	NOUN
gp-381	27	7	in	in	ADP
gp-381	27	8	various	various	ADJ
gp-381	27	9	business	business	NOUN
gp-381	27	10	sectors	sector	NOUN
gp-381	27	11	,	,	PUNCT
gp-381	27	12	including	include	VERB
gp-381	27	13	companies	company	NOUN
gp-381	27	14	engaged	engage	VERB
gp-381	27	15	in	in	ADP
gp-381	27	16	motorcycle	motorcycle	NOUN
gp-381	27	17	transportation	transportation	NOUN
gp-381	27	18	(	(	PUNCT
gp-381	27	19	nasir	nasir	PROPN
gp-381	27	20	et	et	PROPN
gp-381	27	21	al	al	PROPN
gp-381	27	22	.	.	PROPN
gp-381	27	23	,	,	PUNCT
gp-381	27	24	2021	2021	NUM
gp-381	27	25	)	)	PUNCT
gp-381	27	26	.	.	PUNCT
gp-381	28	1	loyalty	loyalty	NOUN
gp-381	28	2	can	can	AUX
gp-381	28	3	be	be	AUX
gp-381	28	4	interpreted	interpret	VERB
gp-381	28	5	as	as	ADP
gp-381	28	6	a	a	DET
gp-381	28	7	strong	strong	ADJ
gp-381	28	8	determination	determination	NOUN
gp-381	28	9	to	to	PART
gp-381	28	10	continue	continue	VERB
gp-381	28	11	to	to	PART
gp-381	28	12	choose	choose	VERB
gp-381	28	13	and	and	CCONJ
gp-381	28	14	use	use	VERB
gp-381	28	15	a	a	DET
gp-381	28	16	particular	particular	ADJ
gp-381	28	17	product	product	NOUN
gp-381	28	18	or	or	CCONJ
gp-381	28	19	service	service	NOUN
gp-381	28	20	,	,	PUNCT
gp-381	28	21	even	even	ADV
gp-381	28	22	though	though	SCONJ
gp-381	28	23	there	there	PRON
gp-381	28	24	are	be	VERB
gp-381	28	25	various	various	ADJ
gp-381	28	26	competitor	competitor	NOUN
gp-381	28	27	choices	choice	NOUN
gp-381	28	28	and	and	CCONJ
gp-381	28	29	situations	situation	NOUN
gp-381	28	30	that	that	PRON
gp-381	28	31	have	have	VERB
gp-381	28	32	the	the	DET
gp-381	28	33	potential	potential	NOUN
gp-381	28	34	to	to	PART
gp-381	28	35	influence	influence	VERB
gp-381	28	36	this	this	DET
gp-381	28	37	decision	decision	NOUN
gp-381	28	38	(	(	PUNCT
gp-381	28	39	anabila	anabila	ADJ
gp-381	28	40	,	,	PUNCT
gp-381	28	41	2022	2022	NUM
gp-381	28	42	)	)	PUNCT
gp-381	28	43	.	.	PUNCT
gp-381	29	1	the	the	DET
gp-381	29	2	relationship	relationship	NOUN
gp-381	29	3	between	between	ADP
gp-381	29	4	service	service	NOUN
gp-381	29	5	quality	quality	NOUN
gp-381	29	6	,	,	PUNCT
gp-381	29	7	satisfaction	satisfaction	NOUN
gp-381	29	8	,	,	PUNCT
gp-381	29	9	trust	trust	NOUN
gp-381	29	10	,	,	PUNCT
gp-381	29	11	and	and	CCONJ
gp-381	29	12	loyalty	loyalty	NOUN
gp-381	29	13	has	have	AUX
gp-381	29	14	been	be	AUX
gp-381	29	15	extensively	extensively	ADV
gp-381	29	16	documented	document	VERB
gp-381	29	17	in	in	ADP
gp-381	29	18	developed	develop	VERB
gp-381	29	19	market	market	NOUN
gp-381	29	20	contexts	contexts	NOUN
gp-381	29	21	,	,	PUNCT
gp-381	29	22	yet	yet	CCONJ
gp-381	29	23	theoretical	theoretical	ADJ
gp-381	29	24	frameworks	framework	NOUN
gp-381	29	25	require	require	VERB
gp-381	29	26	validation	validation	NOUN
gp-381	29	27	in	in	ADP
gp-381	29	28	developing	develop	VERB
gp-381	29	29	economies	economy	NOUN
gp-381	29	30	where	where	SCONJ
gp-381	29	31	consumer	consumer	NOUN
gp-381	29	32	behavior	behavior	NOUN
gp-381	29	33	,	,	PUNCT
gp-381	29	34	infrastructure	infrastructure	NOUN
gp-381	29	35	limitations	limitation	NOUN
gp-381	29	36	,	,	PUNCT
gp-381	29	37	and	and	CCONJ
gp-381	29	38	market	market	NOUN
gp-381	29	39	maturity	maturity	NOUN
gp-381	29	40	differ	differ	VERB
gp-381	29	41	substantially	substantially	ADV
gp-381	29	42	.	.	PUNCT
gp-381	30	1	to	to	PART
gp-381	30	2	systematically	systematically	ADV
gp-381	30	3	address	address	VERB
gp-381	30	4	this	this	DET
gp-381	30	5	gap	gap	NOUN
gp-381	30	6	,	,	PUNCT
gp-381	30	7	we	we	PRON
gp-381	30	8	now	now	ADV
gp-381	30	9	review	review	VERB
gp-381	30	10	four	four	NUM
gp-381	30	11	seminal	seminal	ADJ
gp-381	30	12	studies	study	NOUN
gp-381	30	13	that	that	PRON
gp-381	30	14	establish	establish	VERB
gp-381	30	15	the	the	DET
gp-381	30	16	theoretical	theoretical	ADJ
gp-381	30	17	foundation	foundation	NOUN
gp-381	30	18	for	for	ADP
gp-381	30	19	our	our	PRON
gp-381	30	20	research	research	NOUN
gp-381	30	21	model	model	NOUN
gp-381	30	22	.	.	PUNCT
gp-381	31	1	first	first	ADV
gp-381	31	2	,	,	PUNCT
gp-381	31	3	dam	dam	NOUN
gp-381	31	4	and	and	CCONJ
gp-381	31	5	dam	dam	NOUN
gp-381	31	6	(	(	PUNCT
gp-381	31	7	2021	2021	NUM
gp-381	31	8	)	)	PUNCT
gp-381	31	9	conducted	conduct	VERB
gp-381	31	10	a	a	DET
gp-381	31	11	comprehensive	comprehensive	ADJ
gp-381	31	12	study	study	NOUN
gp-381	31	13	in	in	ADP
gp-381	31	14	vietnam	vietnam	PROPN
gp-381	31	15	's	's	PART
gp-381	31	16	retail	retail	ADJ
gp-381	31	17	banking	banking	NOUN
gp-381	31	18	sector	sector	NOUN
gp-381	31	19	examining	examine	VERB
gp-381	31	20	relationships	relationship	NOUN
gp-381	31	21	between	between	ADP
gp-381	31	22	service	service	NOUN
gp-381	31	23	quality	quality	NOUN
gp-381	31	24	,	,	PUNCT
gp-381	31	25	brand	brand	NOUN
gp-381	31	26	image	image	NOUN
gp-381	31	27	,	,	PUNCT
gp-381	31	28	customer	customer	NOUN
gp-381	31	29	satisfaction	satisfaction	NOUN
gp-381	31	30	,	,	PUNCT
gp-381	31	31	and	and	CCONJ
gp-381	31	32	loyalty	loyalty	NOUN
gp-381	31	33	using	use	VERB
gp-381	31	34	sem	sem	NOUN
gp-381	31	35	with	with	ADP
gp-381	31	36	300	300	NUM
gp-381	31	37	respondents	respondent	NOUN
gp-381	31	38	.	.	PUNCT
gp-381	32	1	their	their	PRON
gp-381	32	2	findings	finding	NOUN
gp-381	32	3	revealed	reveal	VERB
gp-381	32	4	that	that	SCONJ
gp-381	32	5	service	service	NOUN
gp-381	32	6	quality	quality	NOUN
gp-381	32	7	directly	directly	ADV
gp-381	32	8	influenced	influence	VERB
gp-381	32	9	both	both	DET
gp-381	32	10	satisfaction	satisfaction	NOUN
gp-381	32	11	(	(	PUNCT
gp-381	32	12	β	β	X
gp-381	32	13	=	=	SYM
gp-381	32	14	0.48	0.48	NUM
gp-381	32	15	,	,	PUNCT
gp-381	32	16	p	p	X
gp-381	32	17	<	<	X
gp-381	32	18	0.01	0.01	NUM
gp-381	32	19	)	)	PUNCT
gp-381	32	20	and	and	CCONJ
gp-381	32	21	loyalty	loyalty	NOUN
gp-381	32	22	(	(	PUNCT
gp-381	32	23	β	β	X
gp-381	32	24	=	=	SYM
gp-381	32	25	0.35	0.35	NUM
gp-381	32	26	,	,	PUNCT
gp-381	32	27	p	p	X
gp-381	32	28	<	<	X
gp-381	32	29	0.01	0.01	NUM
gp-381	32	30	)	)	PUNCT
gp-381	32	31	,	,	PUNCT
gp-381	32	32	while	while	SCONJ
gp-381	32	33	satisfaction	satisfaction	NOUN
gp-381	32	34	fully	fully	ADV
gp-381	32	35	mediated	mediate	VERB
gp-381	32	36	the	the	DET
gp-381	32	37	service	service	NOUN
gp-381	32	38	quality	quality	NOUN
gp-381	32	39	-	-	PUNCT
gp-381	32	40	loyalty	loyalty	NOUN
gp-381	32	41	relationship	relationship	NOUN
gp-381	32	42	.	.	PUNCT
gp-381	33	1	however	however	ADV
gp-381	33	2	,	,	PUNCT
gp-381	33	3	their	their	PRON
gp-381	33	4	study	study	NOUN
gp-381	33	5	focused	focus	VERB
gp-381	33	6	on	on	ADP
gp-381	33	7	banking	banking	NOUN
gp-381	33	8	services	service	NOUN
gp-381	33	9	rather	rather	ADV
gp-381	33	10	than	than	ADP
gp-381	33	11	tangible	tangible	ADJ
gp-381	33	12	products	product	NOUN
gp-381	33	13	,	,	PUNCT
gp-381	33	14	and	and	CCONJ
gp-381	33	15	they	they	PRON
gp-381	33	16	did	do	AUX
gp-381	33	17	not	not	PART
gp-381	33	18	examine	examine	VERB
gp-381	33	19	trust	trust	NOUN
gp-381	33	20	as	as	ADP
gp-381	33	21	a	a	DET
gp-381	33	22	mediating	mediate	VERB
gp-381	33	23	variable	variable	NOUN
gp-381	33	24	,	,	PUNCT
gp-381	33	25	leaving	leave	VERB
gp-381	33	26	an	an	DET
gp-381	33	27	important	important	ADJ
gp-381	33	28	theoretical	theoretical	ADJ
gp-381	33	29	gap	gap	NOUN
gp-381	33	30	.	.	PUNCT
gp-381	34	1	second	second	ADJ
gp-381	34	2	,	,	PUNCT
gp-381	34	3	boonlertvanich	boonlertvanich	PROPN
gp-381	34	4	(	(	PUNCT
gp-381	34	5	2019	2019	NUM
gp-381	34	6	)	)	PUNCT
gp-381	34	7	investigated	investigate	VERB
gp-381	34	8	service	service	NOUN
gp-381	34	9	quality	quality	NOUN
gp-381	34	10	,	,	PUNCT
gp-381	34	11	satisfaction	satisfaction	NOUN
gp-381	34	12	,	,	PUNCT
gp-381	34	13	trust	trust	NOUN
gp-381	34	14	,	,	PUNCT
gp-381	34	15	and	and	CCONJ
gp-381	34	16	loyalty	loyalty	NOUN
gp-381	34	17	in	in	ADP
gp-381	34	18	thailand	thailand	PROPN
gp-381	34	19	's	's	PART
gp-381	34	20	banking	banking	NOUN
gp-381	34	21	industry	industry	NOUN
gp-381	34	22	with	with	ADP
gp-381	34	23	753	753	NUM
gp-381	34	24	respondents	respondent	NOUN
gp-381	34	25	,	,	PUNCT
gp-381	34	26	incorporating	incorporate	VERB
gp-381	34	27	moderating	moderating	NOUN
gp-381	34	28	effects	effect	NOUN
gp-381	34	29	of	of	ADP
gp-381	34	30	main	main	ADJ
gp-381	34	31	-	-	PUNCT
gp-381	34	32	bank	bank	NOUN
gp-381	34	33	status	status	NOUN
gp-381	34	34	and	and	CCONJ
gp-381	34	35	wealth	wealth	NOUN
gp-381	34	36	level	level	NOUN
gp-381	34	37	.	.	PUNCT
gp-381	35	1	the	the	DET
gp-381	35	2	study	study	NOUN
gp-381	35	3	found	find	VERB
gp-381	35	4	positive	positive	ADJ
gp-381	35	5	relationships	relationship	NOUN
gp-381	35	6	between	between	ADP
gp-381	35	7	service	service	NOUN
gp-381	35	8	quality	quality	NOUN
gp-381	35	9	and	and	CCONJ
gp-381	35	10	satisfaction	satisfaction	NOUN
gp-381	35	11	(	(	PUNCT
gp-381	35	12	β	β	X
gp-381	35	13	=	=	NOUN
gp-381	35	14	0.61	0.61	NUM
gp-381	35	15	)	)	PUNCT
gp-381	35	16	,	,	PUNCT
gp-381	35	17	satisfaction	satisfaction	NOUN
gp-381	35	18	and	and	CCONJ
gp-381	35	19	trust	trust	NOUN
gp-381	35	20	(	(	PUNCT
gp-381	35	21	β	β	X
gp-381	35	22	=	=	SYM
gp-381	35	23	0.58	0.58	NUM
gp-381	35	24	)	)	PUNCT
gp-381	35	25	,	,	PUNCT
gp-381	35	26	and	and	CCONJ
gp-381	35	27	trust	trust	NOUN
gp-381	35	28	and	and	CCONJ
gp-381	35	29	loyalty	loyalty	NOUN
gp-381	35	30	(	(	PUNCT
gp-381	35	31	β	β	X
gp-381	35	32	=	=	NUM
gp-381	35	33	0.52	0.52	NUM
gp-381	35	34	)	)	PUNCT
gp-381	35	35	,	,	PUNCT
gp-381	35	36	all	all	PRON
gp-381	35	37	statistically	statistically	ADV
gp-381	35	38	significant	significant	ADJ
gp-381	35	39	at	at	ADP
gp-381	35	40	p	p	X
gp-381	35	41	<	<	X
gp-381	35	42	0.001	0.001	NUM
gp-381	35	43	.	.	PUNCT
gp-381	36	1	importantly	importantly	ADV
gp-381	36	2	,	,	PUNCT
gp-381	36	3	this	this	DET
gp-381	36	4	study	study	NOUN
gp-381	36	5	demonstrated	demonstrate	VERB
gp-381	36	6	that	that	SCONJ
gp-381	36	7	satisfaction	satisfaction	NOUN
gp-381	36	8	positively	positively	ADV
gp-381	36	9	preceded	precede	VERB
gp-381	36	10	trust	trust	NOUN
gp-381	36	11	,	,	PUNCT
gp-381	36	12	establishing	establish	VERB
gp-381	36	13	a	a	DET
gp-381	36	14	theoretical	theoretical	ADJ
gp-381	36	15	sequence	sequence	NOUN
gp-381	36	16	that	that	PRON
gp-381	36	17	contradicts	contradict	VERB
gp-381	36	18	our	our	PRON
gp-381	36	19	later	later	ADJ
gp-381	36	20	findings	finding	NOUN
gp-381	36	21	in	in	ADP
gp-381	36	22	timor	timor	PROPN
gp-381	36	23	-	-	PUNCT
gp-381	36	24	leste	leste	PROPN
gp-381	36	25	's	's	PART
gp-381	36	26	motorcycle	motorcycle	NOUN
gp-381	36	27	context	context	NOUN
gp-381	36	28	.	.	PUNCT
gp-381	37	1	the	the	DET
gp-381	37	2	study	study	NOUN
gp-381	37	3	's	's	PART
gp-381	37	4	limitation	limitation	NOUN
gp-381	37	5	was	be	AUX
gp-381	37	6	its	its	PRON
gp-381	37	7	exclusive	exclusive	ADJ
gp-381	37	8	focus	focus	NOUN
gp-381	37	9	on	on	ADP
gp-381	37	10	service	service	NOUN
gp-381	37	11	industries	industry	NOUN
gp-381	37	12	without	without	ADP
gp-381	37	13	tangible	tangible	ADJ
gp-381	37	14	product	product	NOUN
gp-381	37	15	considerations	consideration	NOUN
gp-381	37	16	.	.	PUNCT
gp-381	38	1	third	third	ADJ
gp-381	38	2	,	,	PUNCT
gp-381	38	3	roy	roy	PROPN
gp-381	38	4	et	et	PROPN
gp-381	38	5	al	al	PROPN
gp-381	38	6	.	.	PROPN
gp-381	39	1	(	(	PUNCT
gp-381	39	2	2019	2019	NUM
gp-381	39	3	)	)	PUNCT
gp-381	39	4	examined	examine	VERB
gp-381	39	5	smart	smart	ADJ
gp-381	39	6	customer	customer	NOUN
gp-381	39	7	experience	experience	NOUN
gp-381	39	8	constituents	constituent	NOUN
gp-381	39	9	and	and	CCONJ
gp-381	39	10	consequences	consequence	NOUN
gp-381	39	11	in	in	ADP
gp-381	39	12	retailing	retailing	NOUN
gp-381	39	13	using	use	VERB
gp-381	39	14	mixed	mixed	ADJ
gp-381	39	15	methods	method	NOUN
gp-381	39	16	across	across	ADP
gp-381	39	17	multiple	multiple	ADJ
gp-381	39	18	countries	country	NOUN
gp-381	39	19	.	.	PUNCT
gp-381	40	1	their	their	PRON
gp-381	40	2	findings	finding	NOUN
gp-381	40	3	emphasized	emphasize	VERB
gp-381	40	4	that	that	SCONJ
gp-381	40	5	technology	technology	NOUN
gp-381	40	6	-	-	PUNCT
gp-381	40	7	enhanced	enhance	VERB
gp-381	40	8	service	service	NOUN
gp-381	40	9	quality	quality	NOUN
gp-381	40	10	created	create	VERB
gp-381	40	11	satisfaction	satisfaction	NOUN
gp-381	40	12	through	through	ADP
gp-381	40	13	experiential	experiential	ADJ
gp-381	40	14	value	value	NOUN
gp-381	40	15	,	,	PUNCT
gp-381	40	16	which	which	PRON
gp-381	40	17	subsequently	subsequently	ADV
gp-381	40	18	built	build	VERB
gp-381	40	19	trust	trust	NOUN
gp-381	40	20	and	and	CCONJ
gp-381	40	21	loyalty	loyalty	NOUN
gp-381	40	22	.	.	PUNCT
gp-381	41	1	with	with	ADP
gp-381	41	2	428	428	NUM
gp-381	41	3	survey	survey	NOUN
gp-381	41	4	respondents	respondent	NOUN
gp-381	41	5	and	and	CCONJ
gp-381	41	6	32	32	NUM
gp-381	41	7	in	in	ADP
gp-381	41	8	-	-	PUNCT
gp-381	41	9	depth	depth	NOUN
gp-381	41	10	interviews	interview	NOUN
gp-381	41	11	,	,	PUNCT
gp-381	41	12	they	they	PRON
gp-381	41	13	demonstrated	demonstrate	VERB
gp-381	41	14	that	that	SCONJ
gp-381	41	15	in	in	ADP
gp-381	41	16	technology	technology	NOUN
gp-381	41	17	-	-	PUNCT
gp-381	41	18	intensive	intensive	ADJ
gp-381	41	19	retail	retail	ADJ
gp-381	41	20	environments	environment	NOUN
gp-381	41	21	,	,	PUNCT
gp-381	41	22	customers	customer	NOUN
gp-381	41	23	'	'	PART
gp-381	41	24	satisfaction	satisfaction	NOUN
gp-381	41	25	could	could	AUX
gp-381	41	26	be	be	AUX
gp-381	41	27	decoupled	decouple	VERB
gp-381	41	28	from	from	ADP
gp-381	41	29	trust	trust	NOUN
gp-381	41	30	when	when	SCONJ
gp-381	41	31	technological	technological	ADJ
gp-381	41	32	complexity	complexity	NOUN
gp-381	41	33	created	create	VERB
gp-381	41	34	uncertainty	uncertainty	NOUN
gp-381	41	35	.	.	PUNCT
gp-381	42	1	this	this	DET
gp-381	42	2	finding	finding	NOUN
gp-381	42	3	provides	provide	VERB
gp-381	42	4	theoretical	theoretical	ADJ
gp-381	42	5	grounding	grounding	NOUN
gp-381	42	6	for	for	ADP
gp-381	42	7	unexpected	unexpected	ADJ
gp-381	42	8	relationships	relationship	NOUN
gp-381	42	9	in	in	ADP
gp-381	42	10	technologyadoption	technologyadoption	NOUN
gp-381	42	11	contexts	context	NOUN
gp-381	42	12	like	like	ADP
gp-381	42	13	timor	timor	PROPN
gp-381	42	14	-	-	PUNCT
gp-381	42	15	leste	leste	PROPN
gp-381	42	16	.	.	PUNCT
gp-381	43	1	fourth	fourth	ADJ
gp-381	43	2	,	,	PUNCT
gp-381	43	3	tran	tran	PROPN
gp-381	43	4	and	and	CCONJ
gp-381	43	5	nguyen	nguyen	PROPN
gp-381	43	6	(	(	PUNCT
gp-381	43	7	2024	2024	NUM
gp-381	43	8	)	)	PUNCT
gp-381	43	9	studied	study	VERB
gp-381	43	10	service	service	NOUN
gp-381	43	11	quality	quality	NOUN
gp-381	43	12	impacts	impact	NOUN
gp-381	43	13	on	on	ADP
gp-381	43	14	customer	customer	NOUN
gp-381	43	15	satisfaction	satisfaction	NOUN
gp-381	43	16	in	in	ADP
gp-381	43	17	vietnam	vietnam	PROPN
gp-381	43	18	's	's	PART
gp-381	43	19	retail	retail	ADJ
gp-381	43	20	industry	industry	NOUN
gp-381	43	21	with	with	ADP
gp-381	43	22	385	385	NUM
gp-381	43	23	respondents	respondent	NOUN
gp-381	43	24	,	,	PUNCT
gp-381	43	25	finding	find	VERB
gp-381	43	26	that	that	SCONJ
gp-381	43	27	tangible	tangible	ADJ
gp-381	43	28	and	and	CCONJ
gp-381	43	29	intangible	intangible	ADJ
gp-381	43	30	service	service	NOUN
gp-381	43	31	quality	quality	NOUN
gp-381	43	32	dimensions	dimension	NOUN
gp-381	43	33	differentially	differentially	ADV
gp-381	43	34	affected	affect	VERB
gp-381	43	35	satisfaction	satisfaction	NOUN
gp-381	43	36	and	and	CCONJ
gp-381	43	37	subsequent	subsequent	ADJ
gp-381	43	38	loyalty	loyalty	NOUN
gp-381	43	39	.	.	PUNCT
gp-381	44	1	their	their	PRON
gp-381	44	2	structural	structural	ADJ
gp-381	44	3	model	model	NOUN
gp-381	44	4	revealed	reveal	VERB
gp-381	44	5	that	that	SCONJ
gp-381	44	6	tangible	tangible	ADJ
gp-381	44	7	service	service	NOUN
gp-381	44	8	elements	element	NOUN
gp-381	44	9	(	(	PUNCT
gp-381	44	10	physical	physical	ADJ
gp-381	44	11	facilities	facility	NOUN
gp-381	44	12	,	,	PUNCT
gp-381	44	13	equipment	equipment	NOUN
gp-381	44	14	)	)	PUNCT
gp-381	44	15	had	have	VERB
gp-381	44	16	stronger	strong	ADJ
gp-381	44	17	direct	direct	ADJ
gp-381	44	18	effects	effect	NOUN
gp-381	44	19	on	on	ADP
gp-381	44	20	loyalty	loyalty	NOUN
gp-381	44	21	(	(	PUNCT
gp-381	44	22	β	β	X
gp-381	44	23	=	=	SYM
gp-381	44	24	0.43	0.43	NUM
gp-381	44	25	)	)	PUNCT
gp-381	44	26	compared	compare	VERB
gp-381	44	27	to	to	ADP
gp-381	44	28	intangible	intangible	ADJ
gp-381	44	29	elements	element	NOUN
gp-381	44	30	(	(	PUNCT
gp-381	44	31	β	β	X
gp-381	44	32	=	=	NUM
gp-381	44	33	0.31	0.31	NUM
gp-381	44	34	)	)	PUNCT
gp-381	44	35	,	,	PUNCT
gp-381	44	36	suggesting	suggest	VERB
gp-381	44	37	that	that	SCONJ
gp-381	44	38	in	in	ADP
gp-381	44	39	developing	develop	VERB
gp-381	44	40	markets	market	NOUN
gp-381	44	41	,	,	PUNCT
gp-381	44	42	physical	physical	ADJ
gp-381	44	43	service	service	NOUN
gp-381	44	44	infrastructure	infrastructure	NOUN
gp-381	44	45	may	may	AUX
gp-381	44	46	outweigh	outweigh	VERB
gp-381	44	47	relationship	relationship	NOUN
gp-381	44	48	-	-	PUNCT
gp-381	44	49	based	base	VERB
gp-381	44	50	factors	factor	NOUN
gp-381	44	51	.	.	PUNCT
gp-381	45	1	however	however	ADV
gp-381	45	2	,	,	PUNCT
gp-381	45	3	their	their	PRON
gp-381	45	4	model	model	NOUN
gp-381	45	5	did	do	AUX
gp-381	45	6	not	not	PART
gp-381	45	7	include	include	VERB
gp-381	45	8	trust	trust	NOUN
gp-381	45	9	as	as	ADP
gp-381	45	10	a	a	DET
gp-381	45	11	mediating	mediate	VERB
gp-381	45	12	mechanism	mechanism	NOUN
gp-381	45	13	.	.	PUNCT
gp-381	46	1	these	these	DET
gp-381	46	2	four	four	NUM
gp-381	46	3	studies	study	NOUN
gp-381	46	4	collectively	collectively	ADV
gp-381	46	5	establish	establish	VERB
gp-381	46	6	that	that	SCONJ
gp-381	46	7	:	:	PUNCT
gp-381	46	8	(	(	PUNCT
gp-381	46	9	1	1	X
gp-381	46	10	)	)	PUNCT
gp-381	46	11	service	service	NOUN
gp-381	46	12	quality	quality	NOUN
gp-381	46	13	consistently	consistently	ADV
gp-381	46	14	influences	influence	VERB
gp-381	46	15	satisfaction	satisfaction	NOUN
gp-381	46	16	and	and	CCONJ
gp-381	46	17	loyalty	loyalty	NOUN
gp-381	46	18	across	across	ADP
gp-381	46	19	contexts	contexts	NOUN
gp-381	46	20	;	;	PUNCT
gp-381	46	21	(	(	PUNCT
gp-381	46	22	2	2	X
gp-381	46	23	)	)	PUNCT
gp-381	46	24	satisfaction	satisfaction	NOUN
gp-381	46	25	typically	typically	ADV
gp-381	46	26	precedes	precede	VERB
gp-381	46	27	and	and	CCONJ
gp-381	46	28	positively	positively	ADV
gp-381	46	29	influences	influence	VERB
gp-381	46	30	trust	trust	NOUN
gp-381	46	31	;	;	PUNCT
gp-381	46	32	(	(	PUNCT
gp-381	46	33	3	3	X
gp-381	46	34	)	)	PUNCT
gp-381	46	35	technology	technology	NOUN
gp-381	46	36	adoption	adoption	NOUN
gp-381	46	37	may	may	AUX
gp-381	46	38	disrupt	disrupt	VERB
gp-381	46	39	traditional	traditional	ADJ
gp-381	46	40	satisfaction	satisfaction	NOUN
gp-381	46	41	-	-	PUNCT
gp-381	46	42	trust	trust	NOUN
gp-381	46	43	sequences	sequence	NOUN
gp-381	46	44	;	;	PUNCT
gp-381	46	45	the	the	DET
gp-381	46	46	influence	influence	NOUN
gp-381	46	47	of	of	ADP
gp-381	46	48	service	service	NOUN
gp-381	46	49	quality	quality	NOUN
gp-381	46	50	,	,	PUNCT
gp-381	46	51	satisfaction	satisfaction	NOUN
gp-381	46	52	,	,	PUNCT
gp-381	46	53	and	and	CCONJ
gp-381	46	54	trust	trust	NOUN
gp-381	46	55	on	on	ADP
gp-381	46	56	motorcycle	motorcycle	NOUN
gp-381	46	57	customer	customer	NOUN
gp-381	46	58	loyalty	loyalty	NOUN
gp-381	46	59	in	in	ADP
gp-381	46	60	timor	timor	PROPN
gp-381	46	61	-	-	PUNCT
gp-381	46	62	leste	leste	PROPN
gp-381	46	63	2024	2024	NUM
gp-381	46	64	and	and	CCONJ
gp-381	46	65	(	(	PUNCT
gp-381	46	66	4	4	X
gp-381	46	67	)	)	PUNCT
gp-381	46	68	tangible	tangible	ADJ
gp-381	46	69	service	service	NOUN
gp-381	46	70	elements	element	NOUN
gp-381	46	71	matter	matter	VERB
gp-381	46	72	significantly	significantly	ADV
gp-381	46	73	in	in	ADP
gp-381	46	74	developing	develop	VERB
gp-381	46	75	markets	market	NOUN
gp-381	46	76	.	.	PUNCT
gp-381	47	1	yet	yet	ADV
gp-381	47	2	none	none	NOUN
gp-381	47	3	of	of	ADP
gp-381	47	4	these	these	DET
gp-381	47	5	studies	study	NOUN
gp-381	47	6	simultaneously	simultaneously	ADV
gp-381	47	7	examined	examine	VERB
gp-381	47	8	satisfaction	satisfaction	NOUN
gp-381	47	9	and	and	CCONJ
gp-381	47	10	trust	trust	NOUN
gp-381	47	11	as	as	ADP
gp-381	47	12	dual	dual	ADJ
gp-381	47	13	mediators	mediator	NOUN
gp-381	47	14	in	in	ADP
gp-381	47	15	a	a	DET
gp-381	47	16	product	product	NOUN
gp-381	47	17	-	-	PUNCT
gp-381	47	18	based	base	VERB
gp-381	47	19	(	(	PUNCT
gp-381	47	20	motorcycle	motorcycle	NOUN
gp-381	47	21	)	)	PUNCT
gp-381	47	22	context	context	NOUN
gp-381	47	23	within	within	ADP
gp-381	47	24	a	a	DET
gp-381	47	25	least	least	ADV
gp-381	47	26	-	-	PUNCT
gp-381	47	27	developed	develop	VERB
gp-381	47	28	economy	economy	NOUN
gp-381	47	29	like	like	ADP
gp-381	47	30	timor	timor	NOUN
gp-381	47	31	-	-	PUNCT
gp-381	47	32	leste	leste	PROPN
gp-381	47	33	,	,	PUNCT
gp-381	47	34	where	where	SCONJ
gp-381	47	35	infrastructure	infrastructure	NOUN
gp-381	47	36	limitations	limitation	NOUN
gp-381	47	37	and	and	CCONJ
gp-381	47	38	nascent	nascent	NOUN
gp-381	47	39	technology	technology	NOUN
gp-381	47	40	adoption	adoption	NOUN
gp-381	47	41	create	create	VERB
gp-381	47	42	unique	unique	ADJ
gp-381	47	43	conditions	condition	NOUN
gp-381	47	44	.	.	PUNCT
gp-381	48	1	when	when	SCONJ
gp-381	48	2	customers	customer	NOUN
gp-381	48	3	are	be	AUX
gp-381	48	4	satisfied	satisfied	ADJ
gp-381	48	5	with	with	ADP
gp-381	48	6	their	their	PRON
gp-381	48	7	experience	experience	NOUN
gp-381	48	8	both	both	PRON
gp-381	48	9	in	in	ADP
gp-381	48	10	terms	term	NOUN
gp-381	48	11	of	of	ADP
gp-381	48	12	product	product	NOUN
gp-381	48	13	quality	quality	NOUN
gp-381	48	14	,	,	PUNCT
gp-381	48	15	service	service	NOUN
gp-381	48	16	,	,	PUNCT
gp-381	48	17	and	and	CCONJ
gp-381	48	18	communication	communication	NOUN
gp-381	48	19	provided	provide	VERB
gp-381	48	20	,	,	PUNCT
gp-381	48	21	and	and	CCONJ
gp-381	48	22	have	have	VERB
gp-381	48	23	confidence	confidence	NOUN
gp-381	48	24	that	that	SCONJ
gp-381	48	25	the	the	DET
gp-381	48	26	company	company	NOUN
gp-381	48	27	is	be	AUX
gp-381	48	28	able	able	ADJ
gp-381	48	29	to	to	PART
gp-381	48	30	fulfill	fulfill	VERB
gp-381	48	31	promises	promise	NOUN
gp-381	48	32	and	and	CCONJ
gp-381	48	33	is	be	AUX
gp-381	48	34	consistent	consistent	ADJ
gp-381	48	35	in	in	ADP
gp-381	48	36	its	its	PRON
gp-381	48	37	performance	performance	NOUN
gp-381	48	38	,	,	PUNCT
gp-381	48	39	then	then	ADV
gp-381	48	40	their	their	PRON
gp-381	48	41	tendency	tendency	NOUN
gp-381	48	42	to	to	PART
gp-381	48	43	remain	remain	VERB
gp-381	48	44	loyal	loyal	ADJ
gp-381	48	45	,	,	PUNCT
gp-381	48	46	make	make	VERB
gp-381	48	47	repeat	repeat	NOUN
gp-381	48	48	purchases	purchase	NOUN
gp-381	48	49	,	,	PUNCT
gp-381	48	50	and	and	CCONJ
gp-381	48	51	recommend	recommend	VERB
gp-381	48	52	the	the	DET
gp-381	48	53	brand	brand	NOUN
gp-381	48	54	to	to	ADP
gp-381	48	55	others	other	NOUN
gp-381	48	56	will	will	AUX
gp-381	48	57	be	be	AUX
gp-381	48	58	stronger	strong	ADJ
gp-381	48	59	.	.	PUNCT
gp-381	49	1	a	a	DET
gp-381	49	2	company	company	NOUN
gp-381	49	3	must	must	AUX
gp-381	49	4	always	always	ADV
gp-381	49	5	maintain	maintain	VERB
gp-381	49	6	superior	superior	ADJ
gp-381	49	7	service	service	NOUN
gp-381	49	8	quality	quality	NOUN
gp-381	49	9	consistently	consistently	ADV
gp-381	49	10	to	to	PART
gp-381	49	11	achieve	achieve	VERB
gp-381	49	12	satisfaction	satisfaction	NOUN
gp-381	49	13	,	,	PUNCT
gp-381	49	14	build	build	VERB
gp-381	49	15	trust	trust	NOUN
gp-381	49	16	,	,	PUNCT
gp-381	49	17	and	and	CCONJ
gp-381	49	18	maintain	maintain	VERB
gp-381	49	19	customer	customer	NOUN
gp-381	49	20	loyalty	loyalty	NOUN
gp-381	49	21	(	(	PUNCT
gp-381	49	22	yuliati	yuliati	NOUN
gp-381	49	23	et	et	PROPN
gp-381	49	24	al	al	PROPN
gp-381	49	25	.	.	PROPN
gp-381	49	26	,	,	PUNCT
gp-381	49	27	2024	2024	NUM
gp-381	49	28	)	)	PUNCT
gp-381	49	29	.	.	PUNCT
gp-381	50	1	studies	study	NOUN
gp-381	50	2	show	show	VERB
gp-381	50	3	that	that	SCONJ
gp-381	50	4	service	service	NOUN
gp-381	50	5	quality	quality	NOUN
gp-381	50	6	and	and	CCONJ
gp-381	50	7	trust	trust	NOUN
gp-381	50	8	have	have	VERB
gp-381	50	9	a	a	DET
gp-381	50	10	positive	positive	ADJ
gp-381	50	11	effect	effect	NOUN
gp-381	50	12	on	on	ADP
gp-381	50	13	customer	customer	NOUN
gp-381	50	14	loyalty	loyalty	NOUN
gp-381	50	15	(	(	PUNCT
gp-381	50	16	tsania	tsania	NOUN
gp-381	50	17	and	and	CCONJ
gp-381	50	18	haris	haris	PROPN
gp-381	50	19	,	,	PUNCT
gp-381	50	20	2023	2023	NUM
gp-381	50	21	)	)	PUNCT
gp-381	50	22	.	.	PUNCT
gp-381	51	1	research	research	NOUN
gp-381	51	2	findings	finding	NOUN
gp-381	51	3	indicate	indicate	VERB
gp-381	51	4	that	that	SCONJ
gp-381	51	5	service	service	NOUN
gp-381	51	6	quality	quality	NOUN
gp-381	51	7	and	and	CCONJ
gp-381	51	8	customer	customer	NOUN
gp-381	51	9	satisfaction	satisfaction	NOUN
gp-381	51	10	have	have	VERB
gp-381	51	11	a	a	DET
gp-381	51	12	significant	significant	ADJ
gp-381	51	13	effect	effect	NOUN
gp-381	51	14	on	on	ADP
gp-381	51	15	loyalty	loyalty	NOUN
gp-381	51	16	.	.	PUNCT
gp-381	52	1	studies	study	NOUN
gp-381	52	2	show	show	VERB
gp-381	52	3	that	that	SCONJ
gp-381	52	4	service	service	NOUN
gp-381	52	5	quality	quality	NOUN
gp-381	52	6	and	and	CCONJ
gp-381	52	7	trust	trust	NOUN
gp-381	52	8	have	have	VERB
gp-381	52	9	a	a	DET
gp-381	52	10	positive	positive	ADJ
gp-381	52	11	effect	effect	NOUN
gp-381	52	12	on	on	ADP
gp-381	52	13	customer	customer	NOUN
gp-381	52	14	satisfaction	satisfaction	NOUN
gp-381	52	15	,	,	PUNCT
gp-381	52	16	which	which	PRON
gp-381	52	17	in	in	ADP
gp-381	52	18	turn	turn	NOUN
gp-381	52	19	increases	increase	VERB
gp-381	52	20	loyalty	loyalty	NOUN
gp-381	52	21	(	(	PUNCT
gp-381	52	22	ferreira	ferreira	PROPN
gp-381	52	23	et	et	PROPN
gp-381	52	24	al	al	PROPN
gp-381	52	25	.	.	PROPN
gp-381	52	26	,	,	PUNCT
gp-381	52	27	2021	2021	NUM
gp-381	52	28	)	)	PUNCT
gp-381	52	29	.	.	PUNCT
gp-381	53	1	the	the	DET
gp-381	53	2	compound	compound	ADJ
gp-381	53	3	annual	annual	ADJ
gp-381	53	4	growth	growth	NOUN
gp-381	53	5	rate	rate	NOUN
gp-381	53	6	(	(	PUNCT
gp-381	53	7	cagr	cagr	NOUN
gp-381	53	8	)	)	PUNCT
gp-381	53	9	is	be	AUX
gp-381	53	10	the	the	DET
gp-381	53	11	composite	composite	ADJ
gp-381	53	12	annual	annual	ADJ
gp-381	53	13	growth	growth	NOUN
gp-381	53	14	rate	rate	NOUN
gp-381	53	15	over	over	ADP
gp-381	53	16	a	a	DET
gp-381	53	17	certain	certain	ADJ
gp-381	53	18	period	period	NOUN
gp-381	53	19	calculated	calculate	VERB
gp-381	53	20	on	on	ADP
gp-381	53	21	average	average	ADJ
gp-381	53	22	(	(	PUNCT
gp-381	53	23	compound	compound	NOUN
gp-381	53	24	)	)	PUNCT
gp-381	53	25	from	from	ADP
gp-381	53	26	year	year	NOUN
gp-381	53	27	to	to	ADP
gp-381	53	28	year	year	NOUN
gp-381	53	29	.	.	PUNCT
gp-381	54	1	this	this	DET
gp-381	54	2	formula	formula	NOUN
gp-381	54	3	is	be	AUX
gp-381	54	4	commonly	commonly	ADV
gp-381	54	5	used	use	VERB
gp-381	54	6	in	in	ADP
gp-381	54	7	the	the	DET
gp-381	54	8	analysis	analysis	NOUN
gp-381	54	9	of	of	ADP
gp-381	54	10	market	market	NOUN
gp-381	54	11	growth	growth	NOUN
gp-381	54	12	,	,	PUNCT
gp-381	54	13	investment	investment	NOUN
gp-381	54	14	,	,	PUNCT
gp-381	54	15	and	and	CCONJ
gp-381	54	16	company	company	NOUN
gp-381	54	17	revenue	revenue	NOUN
gp-381	54	18	(	(	PUNCT
gp-381	54	19	brigham	brigham	PROPN
gp-381	54	20	&	&	CCONJ
gp-381	54	21	houston	houston	PROPN
gp-381	54	22	,	,	PUNCT
gp-381	54	23	2016	2016	NUM
gp-381	54	24	;	;	PUNCT
gp-381	54	25	statista	statista	NOUN
gp-381	54	26	,	,	PUNCT
gp-381	54	27	2024	2024	NUM
gp-381	54	28	)	)	PUNCT
gp-381	54	29	.	.	PUNCT
gp-381	55	1	based	base	VERB
gp-381	55	2	on	on	ADP
gp-381	55	3	information	information	NOUN
gp-381	55	4	provided	provide	VERB
gp-381	55	5	by	by	ADP
gp-381	55	6	the	the	DET
gp-381	55	7	ministry	ministry	PROPN
gp-381	55	8	of	of	ADP
gp-381	55	9	industry	industry	PROPN
gp-381	55	10	,	,	PUNCT
gp-381	55	11	the	the	DET
gp-381	55	12	business	business	NOUN
gp-381	55	13	projected	project	VERB
gp-381	55	14	in	in	ADP
gp-381	55	15	the	the	DET
gp-381	55	16	global	global	ADJ
gp-381	55	17	motorcycle	motorcycle	NOUN
gp-381	55	18	market	market	NOUN
gp-381	55	19	is	be	AUX
gp-381	55	20	expected	expect	VERB
gp-381	55	21	to	to	PART
gp-381	55	22	reach	reach	VERB
gp-381	55	23	us$145.20	us$145.20	NOUN
gp-381	55	24	billion	billion	NUM
gp-381	55	25	in	in	ADP
gp-381	55	26	2024	2024	NUM
gp-381	55	27	.	.	PUNCT
gp-381	56	1	that	that	DET
gp-381	56	2	revenue	revenue	NOUN
gp-381	56	3	is	be	AUX
gp-381	56	4	expected	expect	VERB
gp-381	56	5	to	to	PART
gp-381	56	6	show	show	VERB
gp-381	56	7	an	an	DET
gp-381	56	8	annual	annual	ADJ
gp-381	56	9	growth	growth	NOUN
gp-381	56	10	rate	rate	NOUN
gp-381	56	11	(	(	PUNCT
gp-381	56	12	cagr	cagr	NOUN
gp-381	56	13	2024–2029	2024–2029	NUM
gp-381	56	14	)	)	PUNCT
gp-381	56	15	of	of	ADP
gp-381	56	16	3.54	3.54	NUM
gp-381	56	17	%	%	NOUN
gp-381	56	18	,	,	PUNCT
gp-381	56	19	resulting	result	VERB
gp-381	56	20	in	in	ADP
gp-381	56	21	a	a	DET
gp-381	56	22	projected	project	VERB
gp-381	56	23	market	market	NOUN
gp-381	56	24	volume	volume	NOUN
gp-381	56	25	of	of	ADP
gp-381	56	26	us$172.80	us$172.80	NOUN
gp-381	56	27	billion	billion	NUM
gp-381	56	28	in	in	ADP
gp-381	56	29	2029	2029	NUM
gp-381	56	30	.	.	PUNCT
gp-381	57	1	the	the	DET
gp-381	57	2	urgency	urgency	NOUN
gp-381	57	3	of	of	ADP
gp-381	57	4	this	this	DET
gp-381	57	5	research	research	NOUN
gp-381	57	6	stems	stem	VERB
gp-381	57	7	from	from	ADP
gp-381	57	8	three	three	NUM
gp-381	57	9	critical	critical	ADJ
gp-381	57	10	factors	factor	NOUN
gp-381	57	11	.	.	PUNCT
gp-381	58	1	first	first	ADV
gp-381	58	2	,	,	PUNCT
gp-381	58	3	timor	timor	PROPN
gp-381	58	4	-	-	PUNCT
gp-381	58	5	leste	leste	PROPN
gp-381	58	6	's	's	PART
gp-381	58	7	motorcycle	motorcycle	NOUN
gp-381	58	8	market	market	NOUN
gp-381	58	9	has	have	AUX
gp-381	58	10	experienced	experience	VERB
gp-381	58	11	rapid	rapid	ADJ
gp-381	58	12	expansion	expansion	NOUN
gp-381	58	13	(	(	PUNCT
gp-381	58	14	15–20	15–20	NUM
gp-381	58	15	%	%	NOUN
gp-381	58	16	annual	annual	ADJ
gp-381	58	17	growth	growth	NOUN
gp-381	58	18	from	from	ADP
gp-381	58	19	2020–2024	2020–2024	NUM
gp-381	58	20	)	)	PUNCT
gp-381	58	21	driven	drive	VERB
gp-381	58	22	by	by	ADP
gp-381	58	23	urbanization	urbanization	NOUN
gp-381	58	24	,	,	PUNCT
gp-381	58	25	rising	rise	VERB
gp-381	58	26	middle	middle	ADJ
gp-381	58	27	-	-	PUNCT
gp-381	58	28	class	class	NOUN
gp-381	58	29	income	income	NOUN
gp-381	58	30	,	,	PUNCT
gp-381	58	31	and	and	CCONJ
gp-381	58	32	limited	limited	ADJ
gp-381	58	33	public	public	ADJ
gp-381	58	34	transportation	transportation	NOUN
gp-381	58	35	infrastructure	infrastructure	NOUN
gp-381	58	36	,	,	PUNCT
gp-381	58	37	yet	yet	CCONJ
gp-381	58	38	no	no	DET
gp-381	58	39	empirical	empirical	ADJ
gp-381	58	40	study	study	NOUN
gp-381	58	41	has	have	AUX
gp-381	58	42	examined	examine	VERB
gp-381	58	43	loyalty	loyalty	NOUN
gp-381	58	44	determinants	determinant	NOUN
gp-381	58	45	in	in	ADP
gp-381	58	46	this	this	DET
gp-381	58	47	context	context	NOUN
gp-381	58	48	.	.	PUNCT
gp-381	59	1	second	second	ADJ
gp-381	59	2	,	,	PUNCT
gp-381	59	3	motorcycle	motorcycle	NOUN
gp-381	59	4	companies	company	NOUN
gp-381	59	5	are	be	AUX
gp-381	59	6	investing	invest	VERB
gp-381	59	7	heavily	heavily	ADV
gp-381	59	8	in	in	ADP
gp-381	59	9	after	after	ADP
gp-381	59	10	-	-	PUNCT
gp-381	59	11	sales	sale	NOUN
gp-381	59	12	service	service	NOUN
gp-381	59	13	infrastructure	infrastructure	NOUN
gp-381	59	14	and	and	CCONJ
gp-381	59	15	modern	modern	ADJ
gp-381	59	16	technology	technology	NOUN
gp-381	59	17	features	feature	NOUN
gp-381	59	18	(	(	PUNCT
gp-381	59	19	fuel	fuel	NOUN
gp-381	59	20	injection	injection	NOUN
gp-381	59	21	,	,	PUNCT
gp-381	59	22	abs	ab	NOUN
gp-381	59	23	,	,	PUNCT
gp-381	59	24	smart	smart	ADJ
gp-381	59	25	key	key	ADJ
gp-381	59	26	systems	system	NOUN
gp-381	59	27	)	)	PUNCT
gp-381	59	28	without	without	ADP
gp-381	59	29	evidence	evidence	NOUN
gp-381	59	30	-	-	PUNCT
gp-381	59	31	based	base	VERB
gp-381	59	32	understanding	understanding	NOUN
gp-381	59	33	of	of	ADP
gp-381	59	34	how	how	SCONJ
gp-381	59	35	these	these	DET
gp-381	59	36	investments	investment	NOUN
gp-381	59	37	influence	influence	VERB
gp-381	59	38	customer	customer	NOUN
gp-381	59	39	loyalty	loyalty	NOUN
gp-381	59	40	through	through	ADP
gp-381	59	41	satisfaction	satisfaction	NOUN
gp-381	59	42	and	and	CCONJ
gp-381	59	43	trust	trust	NOUN
gp-381	59	44	pathways	pathway	NOUN
gp-381	59	45	.	.	PUNCT
gp-381	60	1	third	third	ADJ
gp-381	60	2	,	,	PUNCT
gp-381	60	3	the	the	DET
gp-381	60	4	country	country	NOUN
gp-381	60	5	's	's	PART
gp-381	60	6	unique	unique	ADJ
gp-381	60	7	post	post	ADJ
gp-381	60	8	-	-	ADJ
gp-381	60	9	conflict	conflict	ADJ
gp-381	60	10	development	development	NOUN
gp-381	60	11	trajectory	trajectory	NOUN
gp-381	60	12	and	and	CCONJ
gp-381	60	13	limited	limited	ADJ
gp-381	60	14	consumer	consumer	NOUN
gp-381	60	15	protection	protection	NOUN
gp-381	60	16	mechanisms	mechanism	NOUN
gp-381	60	17	make	make	VERB
gp-381	60	18	customer	customer	NOUN
gp-381	60	19	loyalty	loyalty	NOUN
gp-381	60	20	dynamics	dynamic	NOUN
gp-381	60	21	potentially	potentially	ADV
gp-381	60	22	different	different	ADJ
gp-381	60	23	from	from	ADP
gp-381	60	24	other	other	ADJ
gp-381	60	25	southeast	southeast	ADJ
gp-381	60	26	asian	asian	ADJ
gp-381	60	27	markets	market	NOUN
gp-381	60	28	,	,	PUNCT
gp-381	60	29	necessitating	necessitate	VERB
gp-381	60	30	context	context	NOUN
gp-381	60	31	-	-	PUNCT
gp-381	60	32	specific	specific	ADJ
gp-381	60	33	research	research	NOUN
gp-381	60	34	.	.	PUNCT
gp-381	61	1	the	the	DET
gp-381	61	2	novelty	novelty	NOUN
gp-381	61	3	of	of	ADP
gp-381	61	4	this	this	DET
gp-381	61	5	research	research	NOUN
gp-381	61	6	is	be	AUX
gp-381	61	7	threefold	threefold	ADV
gp-381	61	8	:	:	PUNCT
gp-381	61	9	(	(	PUNCT
gp-381	61	10	1	1	X
gp-381	61	11	)	)	PUNCT
gp-381	61	12	it	it	PRON
gp-381	61	13	simultaneously	simultaneously	ADV
gp-381	61	14	integrates	integrate	VERB
gp-381	61	15	satisfaction	satisfaction	NOUN
gp-381	61	16	and	and	CCONJ
gp-381	61	17	trust	trust	NOUN
gp-381	61	18	as	as	ADP
gp-381	61	19	dual	dual	ADJ
gp-381	61	20	mediating	mediate	VERB
gp-381	61	21	variables	variable	NOUN
gp-381	61	22	within	within	ADP
gp-381	61	23	a	a	DET
gp-381	61	24	single	single	ADJ
gp-381	61	25	structural	structural	ADJ
gp-381	61	26	model	model	NOUN
gp-381	61	27	,	,	PUNCT
gp-381	61	28	allowing	allow	VERB
gp-381	61	29	examination	examination	NOUN
gp-381	61	30	of	of	ADP
gp-381	61	31	both	both	CCONJ
gp-381	61	32	direct	direct	ADJ
gp-381	61	33	and	and	CCONJ
gp-381	61	34	sequential	sequential	ADJ
gp-381	61	35	mediation	mediation	NOUN
gp-381	61	36	pathways	pathway	NOUN
gp-381	61	37	rarely	rarely	ADV
gp-381	61	38	tested	test	VERB
gp-381	61	39	together	together	ADV
gp-381	61	40	in	in	ADP
gp-381	61	41	automotive	automotive	ADJ
gp-381	61	42	contexts	context	NOUN
gp-381	61	43	;	;	PUNCT
gp-381	61	44	(	(	PUNCT
gp-381	61	45	2	2	X
gp-381	61	46	)	)	PUNCT
gp-381	61	47	it	it	PRON
gp-381	61	48	applies	apply	VERB
gp-381	61	49	the	the	DET
gp-381	61	50	indserv	indserv	NOUN
gp-381	61	51	(	(	PUNCT
gp-381	61	52	industrial	industrial	ADJ
gp-381	61	53	service	service	NOUN
gp-381	61	54	quality	quality	NOUN
gp-381	61	55	)	)	PUNCT
gp-381	61	56	model	model	NOUN
gp-381	61	57	—	—	PUNCT
gp-381	61	58	originally	originally	ADV
gp-381	61	59	developed	develop	VERB
gp-381	61	60	for	for	ADP
gp-381	61	61	b2b	b2b	NOUN
gp-381	61	62	contexts	contexts	NOUN
gp-381	61	63	—	—	PUNCT
gp-381	61	64	to	to	PART
gp-381	61	65	b2c	b2c	VERB
gp-381	61	66	motorcycle	motorcycle	NOUN
gp-381	61	67	distribution	distribution	NOUN
gp-381	61	68	,	,	PUNCT
gp-381	61	69	extending	extend	VERB
gp-381	61	70	the	the	DET
gp-381	61	71	model	model	NOUN
gp-381	61	72	's	's	PART
gp-381	61	73	applicability	applicability	NOUN
gp-381	61	74	;	;	PUNCT
gp-381	61	75	and	and	CCONJ
gp-381	61	76	(	(	PUNCT
gp-381	61	77	3	3	X
gp-381	61	78	)	)	PUNCT
gp-381	61	79	it	it	PRON
gp-381	61	80	uncovers	uncover	VERB
gp-381	61	81	a	a	DET
gp-381	61	82	theoretically	theoretically	ADV
gp-381	61	83	unexpected	unexpected	ADJ
gp-381	61	84	negative	negative	ADJ
gp-381	61	85	relationship	relationship	NOUN
gp-381	61	86	between	between	ADP
gp-381	61	87	satisfaction	satisfaction	NOUN
gp-381	61	88	and	and	CCONJ
gp-381	61	89	trust	trust	NOUN
gp-381	61	90	in	in	ADP
gp-381	61	91	timor	timor	PROPN
gp-381	61	92	-	-	PUNCT
gp-381	61	93	leste	leste	PROPN
gp-381	61	94	's	's	PART
gp-381	61	95	motorcycle	motorcycle	NOUN
gp-381	61	96	sector	sector	NOUN
gp-381	61	97	,	,	PUNCT
gp-381	61	98	potentially	potentially	ADV
gp-381	61	99	attributed	attribute	VERB
gp-381	61	100	to	to	ADP
gp-381	61	101	the	the	DET
gp-381	61	102	complexity	complexity	NOUN
gp-381	61	103	of	of	ADP
gp-381	61	104	modern	modern	ADJ
gp-381	61	105	motorcycle	motorcycle	NOUN
gp-381	61	106	technology	technology	NOUN
gp-381	61	107	creating	create	VERB
gp-381	61	108	a	a	DET
gp-381	61	109	satisfaction	satisfaction	NOUN
gp-381	61	110	-	-	PUNCT
gp-381	61	111	uncertainty	uncertainty	NOUN
gp-381	61	112	paradox	paradox	NOUN
gp-381	61	113	where	where	SCONJ
gp-381	61	114	satisfied	satisfied	ADJ
gp-381	61	115	customers	customer	NOUN
gp-381	61	116	simultaneously	simultaneously	ADV
gp-381	61	117	develop	develop	VERB
gp-381	61	118	concerns	concern	NOUN
gp-381	61	119	about	about	ADP
gp-381	61	120	long	long	ADJ
gp-381	61	121	-	-	PUNCT
gp-381	61	122	term	term	NOUN
gp-381	61	123	reliability	reliability	NOUN
gp-381	61	124	,	,	PUNCT
gp-381	61	125	maintenance	maintenance	NOUN
gp-381	61	126	complexity	complexity	NOUN
gp-381	61	127	,	,	PUNCT
gp-381	61	128	and	and	CCONJ
gp-381	61	129	service	service	NOUN
gp-381	61	130	costs	cost	NOUN
gp-381	61	131	.	.	PUNCT
gp-381	62	1	this	this	DET
gp-381	62	2	finding	finding	NOUN
gp-381	62	3	challenges	challenge	VERB
gp-381	62	4	the	the	DET
gp-381	62	5	conventional	conventional	ADJ
gp-381	62	6	positive	positive	ADJ
gp-381	62	7	satisfaction	satisfaction	NOUN
gp-381	62	8	-	-	PUNCT
gp-381	62	9	trust	trust	NOUN
gp-381	62	10	relationship	relationship	NOUN
gp-381	62	11	documented	document	VERB
gp-381	62	12	in	in	ADP
gp-381	62	13	developed	develop	VERB
gp-381	62	14	markets	market	NOUN
gp-381	62	15	and	and	CCONJ
gp-381	62	16	opens	open	VERB
gp-381	62	17	new	new	ADJ
gp-381	62	18	theoretical	theoretical	ADJ
gp-381	62	19	inquiries	inquiry	NOUN
gp-381	62	20	into	into	ADP
gp-381	62	21	how	how	SCONJ
gp-381	62	22	technology	technology	NOUN
gp-381	62	23	adoption	adoption	NOUN
gp-381	62	24	in	in	ADP
gp-381	62	25	resource	resource	NOUN
gp-381	62	26	-	-	PUNCT
gp-381	62	27	constrained	constrain	VERB
gp-381	62	28	environments	environment	NOUN
gp-381	62	29	influences	influence	VERB
gp-381	62	30	consumer	consumer	NOUN
gp-381	62	31	psychology	psychology	NOUN
gp-381	62	32	.	.	PUNCT
gp-381	63	1	in	in	ADP
gp-381	63	2	recent	recent	ADJ
gp-381	63	3	years	year	NOUN
gp-381	63	4	,	,	PUNCT
gp-381	63	5	the	the	DET
gp-381	63	6	motorcycle	motorcycle	NOUN
gp-381	63	7	market	market	NOUN
gp-381	63	8	in	in	ADP
gp-381	63	9	timor	timor	PROPN
gp-381	63	10	-	-	PUNCT
gp-381	63	11	leste	leste	PROPN
gp-381	63	12	has	have	AUX
gp-381	63	13	shown	show	VERB
gp-381	63	14	rapid	rapid	ADJ
gp-381	63	15	development	development	NOUN
gp-381	63	16	,	,	PUNCT
gp-381	63	17	influenced	influence	VERB
gp-381	63	18	by	by	ADP
gp-381	63	19	various	various	ADJ
gp-381	63	20	factors	factor	NOUN
gp-381	63	21	such	such	ADJ
gp-381	63	22	as	as	ADP
gp-381	63	23	customer	customer	NOUN
gp-381	63	24	preferences	preference	NOUN
gp-381	63	25	,	,	PUNCT
gp-381	63	26	market	market	NOUN
gp-381	63	27	trends	trend	NOUN
gp-381	63	28	,	,	PUNCT
gp-381	63	29	special	special	ADJ
gp-381	63	30	local	local	ADJ
gp-381	63	31	conditions	condition	NOUN
gp-381	63	32	,	,	PUNCT
gp-381	63	33	and	and	CCONJ
gp-381	63	34	underlying	underlie	VERB
gp-381	63	35	macroeconomic	macroeconomic	ADJ
gp-381	63	36	factors	factor	NOUN
gp-381	63	37	.	.	PUNCT
gp-381	64	1	customer	customer	NOUN
gp-381	64	2	preferences	preference	NOUN
gp-381	64	3	in	in	ADP
gp-381	64	4	timor	timor	PROPN
gp-381	64	5	-	-	PUNCT
gp-381	64	6	leste	leste	PROPN
gp-381	64	7	have	have	AUX
gp-381	64	8	shifted	shift	VERB
gp-381	64	9	towards	towards	ADP
gp-381	64	10	motorcycles	motorcycle	NOUN
gp-381	64	11	because	because	SCONJ
gp-381	64	12	of	of	ADP
gp-381	64	13	affordability	affordability	NOUN
gp-381	64	14	,	,	PUNCT
gp-381	64	15	fuel	fuel	NOUN
gp-381	64	16	efficiency	efficiency	NOUN
gp-381	64	17	,	,	PUNCT
gp-381	64	18	and	and	CCONJ
gp-381	64	19	versatility	versatility	NOUN
gp-381	64	20	.	.	PUNCT
gp-381	65	1	the	the	DET
gp-381	65	2	motorcycle	motorcycle	NOUN
gp-381	65	3	market	market	NOUN
gp-381	65	4	has	have	AUX
gp-381	65	5	seen	see	VERB
gp-381	65	6	an	an	DET
gp-381	65	7	increase	increase	NOUN
gp-381	65	8	in	in	ADP
gp-381	65	9	sales	sale	NOUN
gp-381	65	10	volume	volume	NOUN
gp-381	65	11	and	and	CCONJ
gp-381	65	12	market	market	NOUN
gp-381	65	13	share	share	NOUN
gp-381	65	14	,	,	PUNCT
gp-381	65	15	with	with	ADP
gp-381	65	16	domestic	domestic	ADJ
gp-381	65	17	and	and	CCONJ
gp-381	65	18	international	international	ADJ
gp-381	65	19	brands	brand	NOUN
gp-381	65	20	competing	compete	VERB
gp-381	65	21	for	for	ADP
gp-381	65	22	dominance	dominance	NOUN
gp-381	65	23	.	.	PUNCT
gp-381	66	1	this	this	DET
gp-381	66	2	research	research	NOUN
gp-381	66	3	aims	aim	VERB
gp-381	66	4	to	to	PART
gp-381	66	5	investigate	investigate	VERB
gp-381	66	6	customer	customer	NOUN
gp-381	66	7	loyalty	loyalty	NOUN
gp-381	66	8	in	in	ADP
gp-381	66	9	the	the	DET
gp-381	66	10	business	business	NOUN
gp-381	66	11	-	-	PUNCT
gp-381	66	12	to	to	ADP
gp-381	66	13	-	-	PUNCT
gp-381	66	14	consumer	consumer	NOUN
gp-381	66	15	(	(	PUNCT
gp-381	66	16	b2c	b2c	ADJ
gp-381	66	17	)	)	PUNCT
gp-381	66	18	context	context	NOUN
gp-381	66	19	,	,	PUNCT
gp-381	66	20	specifically	specifically	ADV
gp-381	66	21	motorcycle	motorcycle	NOUN
gp-381	66	22	distributor	distributor	NOUN
gp-381	66	23	the	the	DET
gp-381	66	24	influence	influence	NOUN
gp-381	66	25	of	of	ADP
gp-381	66	26	service	service	NOUN
gp-381	66	27	quality	quality	NOUN
gp-381	66	28	,	,	PUNCT
gp-381	66	29	satisfaction	satisfaction	NOUN
gp-381	66	30	,	,	PUNCT
gp-381	66	31	and	and	CCONJ
gp-381	66	32	trust	trust	NOUN
gp-381	66	33	on	on	ADP
gp-381	66	34	motorcycle	motorcycle	NOUN
gp-381	66	35	customer	customer	NOUN
gp-381	66	36	loyalty	loyalty	NOUN
gp-381	66	37	in	in	ADP
gp-381	66	38	timor	timor	PROPN
gp-381	66	39	-	-	PUNCT
gp-381	66	40	leste	leste	PROPN
gp-381	66	41	2025	2025	NUM
gp-381	66	42	companies	company	NOUN
gp-381	66	43	in	in	ADP
gp-381	66	44	timor	timor	PROPN
gp-381	66	45	-	-	PUNCT
gp-381	66	46	leste	leste	PROPN
gp-381	66	47	,	,	PUNCT
gp-381	66	48	considering	consider	VERB
gp-381	66	49	the	the	DET
gp-381	66	50	effect	effect	NOUN
gp-381	66	51	of	of	ADP
gp-381	66	52	service	service	NOUN
gp-381	66	53	quality	quality	NOUN
gp-381	66	54	using	use	VERB
gp-381	66	55	the	the	DET
gp-381	66	56	indserv	indserv	NOUN
gp-381	66	57	(	(	PUNCT
gp-381	66	58	industrial	industrial	ADJ
gp-381	66	59	service	service	NOUN
gp-381	66	60	quality	quality	NOUN
gp-381	66	61	)	)	PUNCT
gp-381	66	62	model	model	NOUN
gp-381	66	63	approach	approach	NOUN
gp-381	66	64	.	.	PUNCT
gp-381	67	1	in	in	ADP
gp-381	67	2	addition	addition	NOUN
gp-381	67	3	,	,	PUNCT
gp-381	67	4	the	the	DET
gp-381	67	5	focus	focus	NOUN
gp-381	67	6	is	be	AUX
gp-381	67	7	also	also	ADV
gp-381	67	8	given	give	VERB
gp-381	67	9	to	to	ADP
gp-381	67	10	how	how	SCONJ
gp-381	67	11	customer	customer	NOUN
gp-381	67	12	satisfaction	satisfaction	NOUN
gp-381	67	13	and	and	CCONJ
gp-381	67	14	trust	trust	NOUN
gp-381	67	15	act	act	NOUN
gp-381	67	16	as	as	ADP
gp-381	67	17	variables	variable	NOUN
gp-381	67	18	that	that	PRON
gp-381	67	19	mediate	mediate	VERB
gp-381	67	20	this	this	DET
gp-381	67	21	relationship	relationship	NOUN
gp-381	67	22	.	.	PUNCT
gp-381	68	1	method	method	NOUN
gp-381	68	2	this	this	DET
gp-381	68	3	research	research	NOUN
gp-381	68	4	used	use	VERB
gp-381	68	5	a	a	DET
gp-381	68	6	quantitative	quantitative	ADJ
gp-381	68	7	approach	approach	NOUN
gp-381	68	8	,	,	PUNCT
gp-381	68	9	where	where	SCONJ
gp-381	68	10	the	the	DET
gp-381	68	11	data	datum	NOUN
gp-381	68	12	obtained	obtain	VERB
gp-381	68	13	were	be	AUX
gp-381	68	14	presented	present	VERB
gp-381	68	15	as	as	ADP
gp-381	68	16	numbers	number	NOUN
gp-381	68	17	and	and	CCONJ
gp-381	68	18	analyzed	analyze	VERB
gp-381	68	19	statistically	statistically	ADV
gp-381	68	20	to	to	PART
gp-381	68	21	draw	draw	VERB
gp-381	68	22	valid	valid	ADJ
gp-381	68	23	conclusions	conclusion	NOUN
gp-381	68	24	(	(	PUNCT
gp-381	68	25	yıldız	yıldız	PROPN
gp-381	68	26	et	et	PROPN
gp-381	68	27	al	al	PROPN
gp-381	68	28	.	.	PROPN
gp-381	68	29	,	,	PUNCT
gp-381	68	30	2024	2024	NUM
gp-381	68	31	)	)	PUNCT
gp-381	68	32	.	.	PUNCT
gp-381	69	1	the	the	DET
gp-381	69	2	positivist	positivist	ADJ
gp-381	69	3	paradigm	paradigm	NOUN
gp-381	69	4	was	be	AUX
gp-381	69	5	suitable	suitable	ADJ
gp-381	69	6	because	because	SCONJ
gp-381	69	7	this	this	DET
gp-381	69	8	approach	approach	NOUN
gp-381	69	9	allowed	allow	VERB
gp-381	69	10	testing	test	VERB
gp-381	69	11	specific	specific	ADJ
gp-381	69	12	hypotheses	hypothesis	NOUN
gp-381	69	13	related	relate	VERB
gp-381	69	14	to	to	ADP
gp-381	69	15	the	the	DET
gp-381	69	16	relationships	relationship	NOUN
gp-381	69	17	between	between	ADP
gp-381	69	18	service	service	NOUN
gp-381	69	19	quality	quality	NOUN
gp-381	69	20	dimensions	dimension	NOUN
gp-381	69	21	,	,	PUNCT
gp-381	69	22	waiting	wait	VERB
gp-381	69	23	time	time	NOUN
gp-381	69	24	perceptions	perception	NOUN
gp-381	69	25	,	,	PUNCT
gp-381	69	26	and	and	CCONJ
gp-381	69	27	customer	customer	NOUN
gp-381	69	28	satisfaction	satisfaction	NOUN
gp-381	69	29	.	.	PUNCT
gp-381	70	1	the	the	DET
gp-381	70	2	population	population	NOUN
gp-381	70	3	in	in	ADP
gp-381	70	4	this	this	DET
gp-381	70	5	study	study	NOUN
gp-381	70	6	comprised	comprise	VERB
gp-381	70	7	motorcycle	motorcycle	NOUN
gp-381	70	8	customers	customer	NOUN
gp-381	70	9	in	in	ADP
gp-381	70	10	timor	timor	PROPN
gp-381	70	11	-	-	PUNCT
gp-381	70	12	leste	leste	PROPN
gp-381	70	13	,	,	PUNCT
gp-381	70	14	specifically	specifically	ADV
gp-381	70	15	motorcycle	motorcycle	NOUN
gp-381	70	16	users	user	NOUN
gp-381	70	17	from	from	ADP
gp-381	70	18	the	the	DET
gp-381	70	19	districts	district	NOUN
gp-381	70	20	of	of	ADP
gp-381	70	21	dili	dili	PROPN
gp-381	70	22	,	,	PUNCT
gp-381	70	23	likisa	likisa	NOUN
gp-381	70	24	,	,	PUNCT
gp-381	70	25	and	and	CCONJ
gp-381	70	26	bobonaro	bobonaro	NOUN
gp-381	70	27	,	,	PUNCT
gp-381	70	28	who	who	PRON
gp-381	70	29	were	be	AUX
gp-381	70	30	b2c	b2c	ADJ
gp-381	70	31	customers	customer	NOUN
gp-381	70	32	,	,	PUNCT
gp-381	70	33	totaling	total	VERB
gp-381	70	34	140	140	NUM
gp-381	70	35	motorcycles	motorcycle	NOUN
gp-381	70	36	.	.	PUNCT
gp-381	71	1	data	datum	NOUN
gp-381	71	2	collection	collection	NOUN
gp-381	71	3	involved	involve	VERB
gp-381	71	4	literature	literature	PROPN
gp-381	71	5	review	review	PROPN
gp-381	71	6	,	,	PUNCT
gp-381	71	7	observation	observation	NOUN
gp-381	71	8	,	,	PUNCT
gp-381	71	9	and	and	CCONJ
gp-381	71	10	field	field	NOUN
gp-381	71	11	studies	study	NOUN
gp-381	71	12	using	use	VERB
gp-381	71	13	questionnaires	questionnaire	NOUN
gp-381	71	14	.	.	PUNCT
gp-381	72	1	the	the	DET
gp-381	72	2	primary	primary	ADJ
gp-381	72	3	data	datum	NOUN
gp-381	72	4	were	be	AUX
gp-381	72	5	obtained	obtain	VERB
gp-381	72	6	directly	directly	ADV
gp-381	72	7	from	from	ADP
gp-381	72	8	respondents	respondent	NOUN
gp-381	72	9	through	through	ADP
gp-381	72	10	printed	print	VERB
gp-381	72	11	questionnaires	questionnaire	NOUN
gp-381	72	12	distributed	distribute	VERB
gp-381	72	13	to	to	ADP
gp-381	72	14	motorcycle	motorcycle	NOUN
gp-381	72	15	users	user	NOUN
gp-381	72	16	in	in	ADP
gp-381	72	17	the	the	DET
gp-381	72	18	specified	specified	ADJ
gp-381	72	19	districts	district	NOUN
gp-381	72	20	.	.	PUNCT
gp-381	73	1	of	of	ADP
gp-381	73	2	the	the	DET
gp-381	73	3	180	180	NUM
gp-381	73	4	questionnaires	questionnaire	NOUN
gp-381	73	5	distributed	distribute	VERB
gp-381	73	6	,	,	PUNCT
gp-381	73	7	140	140	NUM
gp-381	73	8	were	be	AUX
gp-381	73	9	completed	complete	VERB
gp-381	73	10	and	and	CCONJ
gp-381	73	11	returned	return	VERB
gp-381	73	12	.	.	PUNCT
gp-381	74	1	the	the	DET
gp-381	74	2	collected	collect	VERB
gp-381	74	3	data	datum	NOUN
gp-381	74	4	were	be	AUX
gp-381	74	5	processed	process	VERB
gp-381	74	6	and	and	CCONJ
gp-381	74	7	analyzed	analyze	VERB
gp-381	74	8	using	use	VERB
gp-381	74	9	structural	structural	ADJ
gp-381	74	10	equation	equation	NOUN
gp-381	74	11	modeling	modeling	NOUN
gp-381	74	12	(	(	PUNCT
gp-381	74	13	sem	sem	NOUN
gp-381	74	14	)	)	PUNCT
gp-381	74	15	,	,	PUNCT
gp-381	74	16	a	a	DET
gp-381	74	17	statistical	statistical	ADJ
gp-381	74	18	technique	technique	NOUN
gp-381	74	19	used	use	VERB
gp-381	74	20	to	to	PART
gp-381	74	21	examine	examine	VERB
gp-381	74	22	relationships	relationship	NOUN
gp-381	74	23	between	between	ADP
gp-381	74	24	observed	observed	ADJ
gp-381	74	25	and	and	CCONJ
gp-381	74	26	latent	latent	NOUN
gp-381	74	27	variables	variable	NOUN
gp-381	74	28	.	.	PUNCT
gp-381	75	1	this	this	DET
gp-381	75	2	research	research	NOUN
gp-381	75	3	applied	apply	VERB
gp-381	75	4	partial	partial	ADJ
gp-381	75	5	least	least	ADJ
gp-381	75	6	squares	square	NOUN
gp-381	75	7	structural	structural	ADJ
gp-381	75	8	equation	equation	NOUN
gp-381	75	9	modeling	modeling	NOUN
gp-381	75	10	(	(	PUNCT
gp-381	75	11	plssem	plssem	NOUN
gp-381	75	12	)	)	PUNCT
gp-381	75	13	,	,	PUNCT
gp-381	75	14	which	which	PRON
gp-381	75	15	explains	explain	VERB
gp-381	75	16	relationships	relationship	NOUN
gp-381	75	17	between	between	ADP
gp-381	75	18	unobserved	unobserved	ADJ
gp-381	75	19	variables	variable	NOUN
gp-381	75	20	simultaneously	simultaneously	ADV
gp-381	75	21	.	.	PUNCT
gp-381	76	1	pls	pls	INTJ
gp-381	76	2	-	-	PUNCT
gp-381	76	3	sem	sem	NOUN
gp-381	76	4	includes	include	VERB
gp-381	76	5	two	two	NUM
gp-381	76	6	components	component	NOUN
gp-381	76	7	:	:	PUNCT
gp-381	76	8	the	the	DET
gp-381	76	9	measurement	measurement	NOUN
gp-381	76	10	model	model	NOUN
gp-381	76	11	(	(	PUNCT
gp-381	76	12	outer	outer	ADJ
gp-381	76	13	model	model	NOUN
gp-381	76	14	)	)	PUNCT
gp-381	76	15	and	and	CCONJ
gp-381	76	16	the	the	DET
gp-381	76	17	structural	structural	ADJ
gp-381	76	18	model	model	NOUN
gp-381	76	19	(	(	PUNCT
gp-381	76	20	inner	inner	ADJ
gp-381	76	21	model	model	NOUN
gp-381	76	22	)	)	PUNCT
gp-381	76	23	.	.	PUNCT
gp-381	77	1	result	result	NOUN
gp-381	77	2	and	and	CCONJ
gp-381	77	3	discussion	discussion	NOUN
gp-381	77	4	sample	sample	NOUN
gp-381	77	5	characteristics	characteristic	NOUN
gp-381	77	6	analysis	analysis	NOUN
gp-381	77	7	respondents	respondent	NOUN
gp-381	77	8	in	in	ADP
gp-381	77	9	this	this	DET
gp-381	77	10	study	study	NOUN
gp-381	77	11	are	be	AUX
gp-381	77	12	motorcycle	motorcycle	NOUN
gp-381	77	13	users	user	NOUN
gp-381	77	14	in	in	ADP
gp-381	77	15	timor	timor	PROPN
gp-381	77	16	leste	leste	PROPN
gp-381	77	17	in	in	ADP
gp-381	77	18	the	the	DET
gp-381	77	19	districts	district	NOUN
gp-381	77	20	of	of	ADP
gp-381	77	21	dili	dili	PROPN
gp-381	77	22	,	,	PUNCT
gp-381	77	23	likisa	likisa	NOUN
gp-381	77	24	,	,	PUNCT
gp-381	77	25	and	and	CCONJ
gp-381	77	26	bobonaro	bobonaro	NOUN
gp-381	77	27	.	.	PUNCT
gp-381	78	1	questionnaires	questionnaire	NOUN
gp-381	78	2	distributed	distribute	VERB
gp-381	78	3	directly	directly	ADV
gp-381	78	4	have	have	AUX
gp-381	78	5	been	be	AUX
gp-381	78	6	collected	collect	VERB
gp-381	78	7	from	from	ADP
gp-381	78	8	140	140	NUM
gp-381	78	9	respondents	respondent	NOUN
gp-381	78	10	.	.	PUNCT
gp-381	79	1	of	of	ADP
gp-381	79	2	the	the	DET
gp-381	79	3	data	datum	NOUN
gp-381	79	4	obtained	obtain	VERB
gp-381	79	5	,	,	PUNCT
gp-381	79	6	71.43	71.43	NUM
gp-381	79	7	%	%	NOUN
gp-381	79	8	(	(	PUNCT
gp-381	79	9	100	100	NUM
gp-381	79	10	people	people	NOUN
gp-381	79	11	)	)	PUNCT
gp-381	79	12	are	be	AUX
gp-381	79	13	men	man	NOUN
gp-381	79	14	and	and	CCONJ
gp-381	79	15	28.57	28.57	NUM
gp-381	79	16	%	%	NOUN
gp-381	79	17	(	(	PUNCT
gp-381	79	18	40	40	NUM
gp-381	79	19	people	people	NOUN
gp-381	79	20	)	)	PUNCT
gp-381	79	21	are	be	AUX
gp-381	79	22	women	woman	NOUN
gp-381	79	23	.	.	PUNCT
gp-381	80	1	age	age	NOUN
gp-381	80	2	18	18	NUM
gp-381	80	3	-	-	SYM
gp-381	80	4	30	30	NUM
gp-381	80	5	is	be	AUX
gp-381	80	6	57.14	57.14	NUM
gp-381	80	7	%	%	NOUN
gp-381	80	8	(	(	PUNCT
gp-381	80	9	80	80	NUM
gp-381	80	10	people	people	NOUN
gp-381	80	11	)	)	PUNCT
gp-381	80	12	,	,	PUNCT
gp-381	80	13	age	age	NOUN
gp-381	80	14	30	30	NUM
gp-381	80	15	-	-	SYM
gp-381	80	16	40	40	NUM
gp-381	80	17	is	be	AUX
gp-381	80	18	42.86	42.86	NUM
gp-381	80	19	%	%	NOUN
gp-381	80	20	(	(	PUNCT
gp-381	80	21	60	60	NUM
gp-381	80	22	people	people	NOUN
gp-381	80	23	)	)	PUNCT
gp-381	80	24	.	.	PUNCT
gp-381	81	1	respondents	respondent	NOUN
gp-381	81	2	who	who	PRON
gp-381	81	3	reside	reside	VERB
gp-381	81	4	in	in	ADP
gp-381	81	5	dili	dili	PROPN
gp-381	81	6	district	district	PROPN
gp-381	81	7	are	be	AUX
gp-381	81	8	recorded	record	VERB
gp-381	81	9	at	at	ADP
gp-381	81	10	35.71	35.71	NUM
gp-381	81	11	%	%	NOUN
gp-381	81	12	(	(	PUNCT
gp-381	81	13	50	50	NUM
gp-381	81	14	people	people	NOUN
gp-381	81	15	)	)	PUNCT
gp-381	81	16	,	,	PUNCT
gp-381	81	17	those	those	PRON
gp-381	81	18	living	live	VERB
gp-381	81	19	in	in	ADP
gp-381	81	20	likisa	likisa	NOUN
gp-381	81	21	district	district	NOUN
gp-381	81	22	are	be	AUX
gp-381	81	23	28.57	28.57	NUM
gp-381	81	24	%	%	NOUN
gp-381	81	25	(	(	PUNCT
gp-381	81	26	40	40	NUM
gp-381	81	27	people	people	NOUN
gp-381	81	28	)	)	PUNCT
gp-381	81	29	,	,	PUNCT
gp-381	81	30	and	and	CCONJ
gp-381	81	31	those	those	PRON
gp-381	81	32	living	live	VERB
gp-381	81	33	in	in	ADP
gp-381	81	34	bobonaro	bobonaro	NOUN
gp-381	81	35	district	district	NOUN
gp-381	81	36	are	be	AUX
gp-381	81	37	35.71	35.71	NUM
gp-381	81	38	%	%	NOUN
gp-381	81	39	(	(	PUNCT
gp-381	81	40	50	50	NUM
gp-381	81	41	people	people	NOUN
gp-381	81	42	)	)	PUNCT
gp-381	81	43	.	.	PUNCT
gp-381	82	1	based	base	VERB
gp-381	82	2	on	on	ADP
gp-381	82	3	education	education	NOUN
gp-381	82	4	,	,	PUNCT
gp-381	82	5	40	40	NUM
gp-381	82	6	%	%	NOUN
gp-381	82	7	(	(	PUNCT
gp-381	82	8	56	56	NUM
gp-381	82	9	people	people	NOUN
gp-381	82	10	)	)	PUNCT
gp-381	82	11	are	be	AUX
gp-381	82	12	bachelor	bachelor	NOUN
gp-381	82	13	's	's	PART
gp-381	82	14	degree	degree	NOUN
gp-381	82	15	holders	holder	NOUN
gp-381	82	16	(	(	PUNCT
gp-381	82	17	s1	s1	PROPN
gp-381	82	18	)	)	PUNCT
gp-381	82	19	,	,	PUNCT
gp-381	82	20	21.42	21.42	NUM
gp-381	82	21	%	%	NOUN
gp-381	82	22	(	(	PUNCT
gp-381	82	23	30	30	NUM
gp-381	82	24	people	people	NOUN
gp-381	82	25	)	)	PUNCT
gp-381	82	26	are	be	AUX
gp-381	82	27	diploma	diploma	NOUN
gp-381	82	28	holders	holder	NOUN
gp-381	82	29	(	(	PUNCT
gp-381	82	30	d3	d3	PROPN
gp-381	82	31	)	)	PUNCT
gp-381	82	32	,	,	PUNCT
gp-381	82	33	10	10	NUM
gp-381	82	34	%	%	NOUN
gp-381	82	35	(	(	PUNCT
gp-381	82	36	14	14	NUM
gp-381	82	37	people	people	NOUN
gp-381	82	38	)	)	PUNCT
gp-381	82	39	are	be	AUX
gp-381	82	40	high	high	ADJ
gp-381	82	41	school	school	NOUN
gp-381	82	42	graduates	graduate	NOUN
gp-381	82	43	(	(	PUNCT
gp-381	82	44	sma	sma	NOUN
gp-381	82	45	/	/	SYM
gp-381	82	46	smk	smk	NOUN
gp-381	82	47	)	)	PUNCT
gp-381	82	48	,	,	PUNCT
gp-381	82	49	and	and	CCONJ
gp-381	82	50	28.57	28.57	NUM
gp-381	82	51	%	%	NOUN
gp-381	82	52	(	(	PUNCT
gp-381	82	53	40	40	NUM
gp-381	82	54	students	student	NOUN
gp-381	82	55	)	)	PUNCT
gp-381	82	56	are	be	AUX
gp-381	82	57	university	university	NOUN
gp-381	82	58	students	student	NOUN
gp-381	82	59	.	.	PUNCT
gp-381	83	1	based	base	VERB
gp-381	83	2	on	on	ADP
gp-381	83	3	occupation	occupation	NOUN
gp-381	83	4	,	,	PUNCT
gp-381	83	5	54.28	54.28	NUM
gp-381	83	6	%	%	NOUN
gp-381	83	7	(	(	PUNCT
gp-381	83	8	76	76	NUM
gp-381	83	9	people	people	NOUN
gp-381	83	10	)	)	PUNCT
gp-381	83	11	are	be	AUX
gp-381	83	12	civil	civil	ADJ
gp-381	83	13	servants	servant	NOUN
gp-381	83	14	,	,	PUNCT
gp-381	83	15	21.42	21.42	NUM
gp-381	83	16	%	%	NOUN
gp-381	83	17	(	(	PUNCT
gp-381	83	18	30	30	NUM
gp-381	83	19	people	people	NOUN
gp-381	83	20	)	)	PUNCT
gp-381	83	21	are	be	AUX
gp-381	83	22	private	private	ADJ
gp-381	83	23	employees	employee	NOUN
gp-381	83	24	,	,	PUNCT
gp-381	83	25	7.14	7.14	NUM
gp-381	83	26	%	%	NOUN
gp-381	83	27	(	(	PUNCT
gp-381	83	28	10	10	NUM
gp-381	83	29	people	people	NOUN
gp-381	83	30	)	)	PUNCT
gp-381	83	31	are	be	AUX
gp-381	83	32	entrepreneurs	entrepreneur	NOUN
gp-381	83	33	,	,	PUNCT
gp-381	83	34	2.85	2.85	NUM
gp-381	83	35	%	%	NOUN
gp-381	83	36	(	(	PUNCT
gp-381	83	37	4	4	NUM
gp-381	83	38	people	people	NOUN
gp-381	83	39	)	)	PUNCT
gp-381	83	40	are	be	AUX
gp-381	83	41	high	high	ADJ
gp-381	83	42	school	school	NOUN
gp-381	83	43	students	student	NOUN
gp-381	83	44	,	,	PUNCT
gp-381	83	45	and	and	CCONJ
gp-381	83	46	14.28	14.28	NUM
gp-381	83	47	%	%	NOUN
gp-381	83	48	(	(	PUNCT
gp-381	83	49	20	20	NUM
gp-381	83	50	people	people	NOUN
gp-381	83	51	)	)	PUNCT
gp-381	83	52	are	be	AUX
gp-381	83	53	university	university	NOUN
gp-381	83	54	students	student	NOUN
gp-381	83	55	.	.	PUNCT
gp-381	84	1	table	table	NOUN
gp-381	84	2	1	1	NUM
gp-381	84	3	.	.	PUNCT
gp-381	85	1	sample	sample	NOUN
gp-381	85	2	characteristics	characteristic	NOUN
gp-381	85	3	category	category	NOUN
gp-381	85	4	sub	sub	NOUN
gp-381	85	5	-	-	ADJ
gp-381	85	6	category	category	ADJ
gp-381	85	7	percentage	percentage	NOUN
gp-381	85	8	(	(	PUNCT
gp-381	85	9	%	%	NOUN
gp-381	85	10	)	)	PUNCT
gp-381	85	11	gender	gender	NOUN
gp-381	85	12	male	male	NOUN
gp-381	85	13	71.43	71.43	NUM
gp-381	85	14	%	%	NOUN
gp-381	85	15	gender	gender	NOUN
gp-381	85	16	female	female	NOUN
gp-381	85	17	28.57	28.57	NUM
gp-381	85	18	%	%	NOUN
gp-381	85	19	age	age	NOUN
gp-381	85	20	18	18	NUM
gp-381	85	21	-	-	SYM
gp-381	85	22	30	30	NUM
gp-381	85	23	years	year	NOUN
gp-381	85	24	57.14	57.14	NUM
gp-381	85	25	%	%	NOUN
gp-381	85	26	age	age	NOUN
gp-381	85	27	30	30	NUM
gp-381	85	28	-	-	SYM
gp-381	85	29	40	40	NUM
gp-381	85	30	years	year	NOUN
gp-381	85	31	42.86	42.86	NUM
gp-381	85	32	%	%	NOUN
gp-381	85	33	education	education	NOUN
gp-381	85	34	bachelor	bachelor	NOUN
gp-381	85	35	(	(	PUNCT
gp-381	85	36	s1	s1	PROPN
gp-381	85	37	)	)	PUNCT
gp-381	85	38	40.00	40.00	NUM
gp-381	85	39	%	%	NOUN
gp-381	85	40	occupation	occupation	NOUN
gp-381	85	41	civil	civil	ADJ
gp-381	85	42	servant	servant	NOUN
gp-381	85	43	54.28	54.28	NUM
gp-381	85	44	%	%	NOUN
gp-381	85	45	source	source	NOUN
gp-381	85	46	:	:	PUNCT
gp-381	85	47	primary	primary	ADJ
gp-381	85	48	data	datum	NOUN
gp-381	85	49	processed	process	VERB
gp-381	85	50	2025	2025	NUM
gp-381	85	51	the	the	DET
gp-381	85	52	influence	influence	NOUN
gp-381	85	53	of	of	ADP
gp-381	85	54	service	service	NOUN
gp-381	85	55	quality	quality	NOUN
gp-381	85	56	,	,	PUNCT
gp-381	85	57	satisfaction	satisfaction	NOUN
gp-381	85	58	,	,	PUNCT
gp-381	85	59	and	and	CCONJ
gp-381	85	60	trust	trust	NOUN
gp-381	85	61	on	on	ADP
gp-381	85	62	motorcycle	motorcycle	NOUN
gp-381	85	63	customer	customer	NOUN
gp-381	85	64	loyalty	loyalty	NOUN
gp-381	85	65	in	in	ADP
gp-381	85	66	timor	timor	PROPN
gp-381	85	67	-	-	PUNCT
gp-381	85	68	leste	leste	PROPN
gp-381	85	69	2026	2026	NUM
gp-381	85	70	validity	validity	NOUN
gp-381	85	71	and	and	CCONJ
gp-381	85	72	reliability	reliability	NOUN
gp-381	85	73	test	test	NOUN
gp-381	85	74	results	result	NOUN
gp-381	85	75	based	base	VERB
gp-381	85	76	on	on	ADP
gp-381	85	77	the	the	DET
gp-381	85	78	results	result	NOUN
gp-381	85	79	of	of	ADP
gp-381	85	80	the	the	DET
gp-381	85	81	main	main	ADJ
gp-381	85	82	test	test	NOUN
gp-381	85	83	instrument	instrument	NOUN
gp-381	85	84	test	test	NOUN
gp-381	85	85	in	in	ADP
gp-381	85	86	this	this	DET
gp-381	85	87	study	study	NOUN
gp-381	85	88	,	,	PUNCT
gp-381	85	89	the	the	DET
gp-381	85	90	validity	validity	NOUN
gp-381	85	91	test	test	NOUN
gp-381	85	92	was	be	AUX
gp-381	85	93	carried	carry	VERB
gp-381	85	94	out	out	ADP
gp-381	85	95	on	on	ADP
gp-381	85	96	140	140	NUM
gp-381	85	97	respondents	respondent	NOUN
gp-381	85	98	to	to	PART
gp-381	85	99	measure	measure	VERB
gp-381	85	100	each	each	DET
gp-381	85	101	indicator	indicator	NOUN
gp-381	85	102	on	on	ADP
gp-381	85	103	all	all	DET
gp-381	85	104	variables	variable	NOUN
gp-381	85	105	studied	study	VERB
gp-381	85	106	.	.	PUNCT
gp-381	86	1	all	all	DET
gp-381	86	2	indicators	indicator	NOUN
gp-381	86	3	are	be	AUX
gp-381	86	4	declared	declare	VERB
gp-381	86	5	to	to	PART
gp-381	86	6	pass	pass	VERB
gp-381	86	7	the	the	DET
gp-381	86	8	convergent	convergent	NOUN
gp-381	86	9	validity	validity	NOUN
gp-381	86	10	test	test	NOUN
gp-381	86	11	because	because	SCONJ
gp-381	86	12	the	the	DET
gp-381	86	13	outer	outer	ADJ
gp-381	86	14	loadings	loading	NOUN
gp-381	86	15	value	value	NOUN
gp-381	86	16	for	for	ADP
gp-381	86	17	all	all	DET
gp-381	86	18	variables	variable	NOUN
gp-381	86	19	is	be	AUX
gp-381	86	20	greater	great	ADJ
gp-381	86	21	than	than	ADP
gp-381	86	22	0.7	0.7	NUM
gp-381	86	23	and	and	CCONJ
gp-381	86	24	the	the	DET
gp-381	86	25	ave	ave	NOUN
gp-381	86	26	value	value	NOUN
gp-381	86	27	is	be	AUX
gp-381	86	28	greater	great	ADJ
gp-381	86	29	than	than	ADP
gp-381	86	30	0.5	0.5	NUM
gp-381	86	31	.	.	PUNCT
gp-381	87	1	furthermore	furthermore	ADV
gp-381	87	2	,	,	PUNCT
gp-381	87	3	all	all	DET
gp-381	87	4	indicators	indicator	NOUN
gp-381	87	5	are	be	AUX
gp-381	87	6	also	also	ADV
gp-381	87	7	declared	declare	VERB
gp-381	87	8	to	to	PART
gp-381	87	9	pass	pass	VERB
gp-381	87	10	the	the	DET
gp-381	87	11	discriminant	discriminant	ADJ
gp-381	87	12	validity	validity	NOUN
gp-381	87	13	test	test	NOUN
gp-381	87	14	because	because	SCONJ
gp-381	87	15	there	there	PRON
gp-381	87	16	is	be	VERB
gp-381	87	17	no	no	DET
gp-381	87	18	htmt	htmt	NOUN
gp-381	87	19	value	value	NOUN
gp-381	87	20	that	that	PRON
gp-381	87	21	is	be	AUX
gp-381	87	22	worth	worth	ADJ
gp-381	87	23	1	1	NUM
gp-381	87	24	.	.	PUNCT
gp-381	88	1	the	the	DET
gp-381	88	2	reliability	reliability	NOUN
gp-381	88	3	test	test	NOUN
gp-381	88	4	results	result	NOUN
gp-381	88	5	show	show	VERB
gp-381	88	6	that	that	SCONJ
gp-381	88	7	all	all	DET
gp-381	88	8	variables	variable	NOUN
gp-381	88	9	in	in	ADP
gp-381	88	10	this	this	DET
gp-381	88	11	study	study	NOUN
gp-381	88	12	have	have	VERB
gp-381	88	13	a	a	DET
gp-381	88	14	cronbach	cronbach	NOUN
gp-381	88	15	's	's	PART
gp-381	88	16	alpha	alpha	NOUN
gp-381	88	17	value	value	NOUN
gp-381	88	18	greater	great	ADJ
gp-381	88	19	than	than	ADP
gp-381	88	20	0.70	0.70	NUM
gp-381	88	21	.	.	PUNCT
gp-381	89	1	thus	thus	ADV
gp-381	89	2	,	,	PUNCT
gp-381	89	3	it	it	PRON
gp-381	89	4	can	can	AUX
gp-381	89	5	be	be	AUX
gp-381	89	6	concluded	conclude	VERB
gp-381	89	7	that	that	SCONJ
gp-381	89	8	all	all	DET
gp-381	89	9	variables	variable	NOUN
gp-381	89	10	in	in	ADP
gp-381	89	11	the	the	DET
gp-381	89	12	study	study	NOUN
gp-381	89	13	entitled	entitle	VERB
gp-381	89	14	the	the	DET
gp-381	89	15	effect	effect	NOUN
gp-381	89	16	of	of	ADP
gp-381	89	17	service	service	NOUN
gp-381	89	18	quality	quality	NOUN
gp-381	89	19	,	,	PUNCT
gp-381	89	20	satisfaction	satisfaction	NOUN
gp-381	89	21	,	,	PUNCT
gp-381	89	22	and	and	CCONJ
gp-381	89	23	trust	trust	NOUN
gp-381	89	24	on	on	ADP
gp-381	89	25	motorcycle	motorcycle	NOUN
gp-381	89	26	customer	customer	NOUN
gp-381	89	27	loyalty	loyalty	NOUN
gp-381	89	28	in	in	ADP
gp-381	89	29	timor	timor	PROPN
gp-381	89	30	leste	leste	PROPN
gp-381	89	31	are	be	AUX
gp-381	89	32	declared	declare	VERB
gp-381	89	33	valid	valid	ADJ
gp-381	89	34	and	and	CCONJ
gp-381	89	35	reliable	reliable	ADJ
gp-381	89	36	.	.	PUNCT
gp-381	90	1	table	table	NOUN
gp-381	90	2	2	2	NUM
gp-381	90	3	.	.	X
gp-381	90	4	validity	validity	NOUN
gp-381	90	5	and	and	CCONJ
gp-381	90	6	reliability	reliability	NOUN
gp-381	90	7	test	test	NOUN
gp-381	90	8	results	result	VERB
gp-381	90	9	variable	variable	ADJ
gp-381	90	10	ave	ave	PROPN
gp-381	90	11	cronbach	cronbach	PROPN
gp-381	90	12	's	's	PART
gp-381	90	13	alpha	alpha	NOUN
gp-381	90	14	status	status	NOUN
gp-381	90	15	service	service	NOUN
gp-381	90	16	quality	quality	NOUN
gp-381	90	17	0.736	0.736	NUM
gp-381	90	18	0.951	0.951	NUM
gp-381	90	19	valid	valid	ADJ
gp-381	90	20	&	&	CCONJ
gp-381	90	21	reliable	reliable	ADJ
gp-381	90	22	satisfaction	satisfaction	NOUN
gp-381	90	23	0.842	0.842	NUM
gp-381	90	24	0.911	0.911	NUM
gp-381	90	25	valid	valid	ADJ
gp-381	90	26	&	&	CCONJ
gp-381	90	27	reliable	reliable	ADJ
gp-381	90	28	trust	trust	NOUN
gp-381	90	29	0.792	0.792	NUM
gp-381	90	30	0.898	0.898	NUM
gp-381	90	31	valid	valid	ADJ
gp-381	90	32	&	&	CCONJ
gp-381	90	33	reliable	reliable	ADJ
gp-381	90	34	loyalty	loyalty	NOUN
gp-381	90	35	0.816	0.816	NUM
gp-381	90	36	0.889	0.889	NUM
gp-381	90	37	valid	valid	ADJ
gp-381	90	38	&	&	CCONJ
gp-381	90	39	reliable	reliable	PROPN
gp-381	90	40	source	source	NOUN
gp-381	90	41	:	:	PUNCT
gp-381	90	42	smart	smart	ADJ
gp-381	90	43	pls	pls	NOUN
gp-381	90	44	4	4	NUM
gp-381	90	45	data	datum	NOUN
gp-381	90	46	processing	processing	NOUN
gp-381	90	47	results	result	NOUN
gp-381	90	48	structural	structural	ADJ
gp-381	90	49	model	model	NOUN
gp-381	90	50	results	result	VERB
gp-381	90	51	the	the	DET
gp-381	90	52	structural	structural	ADJ
gp-381	90	53	model	model	NOUN
gp-381	90	54	evaluation	evaluation	NOUN
gp-381	90	55	aims	aim	VERB
gp-381	90	56	to	to	PART
gp-381	90	57	assess	assess	VERB
gp-381	90	58	the	the	DET
gp-381	90	59	relationships	relationship	NOUN
gp-381	90	60	between	between	ADP
gp-381	90	61	latent	latent	NOUN
gp-381	90	62	variables	variable	NOUN
gp-381	90	63	.	.	PUNCT
gp-381	91	1	based	base	VERB
gp-381	91	2	on	on	ADP
gp-381	91	3	the	the	DET
gp-381	91	4	analysis	analysis	NOUN
gp-381	91	5	results	result	NOUN
gp-381	91	6	using	use	VERB
gp-381	91	7	smartpls	smartpls	NOUN
gp-381	91	8	4	4	NUM
gp-381	91	9	,	,	PUNCT
gp-381	91	10	the	the	DET
gp-381	91	11	r²	r²	NOUN
gp-381	91	12	values	value	NOUN
gp-381	91	13	show	show	VERB
gp-381	91	14	that	that	SCONJ
gp-381	91	15	loyalty	loyalty	NOUN
gp-381	91	16	(	(	PUNCT
gp-381	91	17	loy	loy	PROPN
gp-381	91	18	)	)	PUNCT
gp-381	91	19	has	have	VERB
gp-381	91	20	an	an	DET
gp-381	91	21	r²	r²	ADJ
gp-381	91	22	value	value	NOUN
gp-381	91	23	of	of	ADP
gp-381	91	24	0.603	0.603	NUM
gp-381	91	25	or	or	CCONJ
gp-381	91	26	60.3	60.3	NUM
gp-381	91	27	%	%	NOUN
gp-381	91	28	,	,	PUNCT
gp-381	91	29	which	which	PRON
gp-381	91	30	means	mean	VERB
gp-381	91	31	the	the	DET
gp-381	91	32	model	model	NOUN
gp-381	91	33	has	have	VERB
gp-381	91	34	quite	quite	ADV
gp-381	91	35	strong	strong	ADJ
gp-381	91	36	predictive	predictive	ADJ
gp-381	91	37	ability	ability	NOUN
gp-381	91	38	for	for	ADP
gp-381	91	39	customer	customer	NOUN
gp-381	91	40	loyalty	loyalty	NOUN
gp-381	91	41	at	at	ADP
gp-381	91	42	motorcycle	motorcycle	NOUN
gp-381	91	43	companies	company	NOUN
gp-381	91	44	in	in	ADP
gp-381	91	45	timor	timor	PROPN
gp-381	91	46	leste	leste	PROPN
gp-381	91	47	.	.	PUNCT
gp-381	92	1	this	this	PRON
gp-381	92	2	indicates	indicate	VERB
gp-381	92	3	that	that	SCONJ
gp-381	92	4	60.3	60.3	NUM
gp-381	92	5	%	%	NOUN
gp-381	92	6	of	of	ADP
gp-381	92	7	variations	variation	NOUN
gp-381	92	8	in	in	ADP
gp-381	92	9	customer	customer	NOUN
gp-381	92	10	loyalty	loyalty	NOUN
gp-381	92	11	can	can	AUX
gp-381	92	12	be	be	AUX
gp-381	92	13	explained	explain	VERB
gp-381	92	14	by	by	ADP
gp-381	92	15	variables	variable	NOUN
gp-381	92	16	in	in	ADP
gp-381	92	17	the	the	DET
gp-381	92	18	model	model	NOUN
gp-381	92	19	,	,	PUNCT
gp-381	92	20	such	such	ADJ
gp-381	92	21	as	as	ADP
gp-381	92	22	trust	trust	NOUN
gp-381	92	23	,	,	PUNCT
gp-381	92	24	satisfaction	satisfaction	NOUN
gp-381	92	25	,	,	PUNCT
gp-381	92	26	and	and	CCONJ
gp-381	92	27	perceptions	perception	NOUN
gp-381	92	28	of	of	ADP
gp-381	92	29	motorcycle	motorcycle	NOUN
gp-381	92	30	technology	technology	NOUN
gp-381	92	31	.	.	PUNCT
gp-381	93	1	the	the	DET
gp-381	93	2	remaining	remain	VERB
gp-381	93	3	39.7	39.7	NUM
gp-381	93	4	%	%	NOUN
gp-381	93	5	is	be	AUX
gp-381	93	6	influenced	influence	VERB
gp-381	93	7	by	by	ADP
gp-381	93	8	other	other	ADJ
gp-381	93	9	factors	factor	NOUN
gp-381	93	10	outside	outside	ADP
gp-381	93	11	the	the	DET
gp-381	93	12	model	model	NOUN
gp-381	93	13	,	,	PUNCT
gp-381	93	14	such	such	ADJ
gp-381	93	15	as	as	ADP
gp-381	93	16	social	social	ADJ
gp-381	93	17	influence	influence	NOUN
gp-381	93	18	,	,	PUNCT
gp-381	93	19	economic	economic	ADJ
gp-381	93	20	factors	factor	NOUN
gp-381	93	21	,	,	PUNCT
gp-381	93	22	or	or	CCONJ
gp-381	93	23	competitor	competitor	NOUN
gp-381	93	24	promotions	promotion	NOUN
gp-381	93	25	through	through	ADP
gp-381	93	26	digital	digital	ADJ
gp-381	93	27	platforms	platform	NOUN
gp-381	93	28	.	.	PUNCT
gp-381	94	1	table	table	NOUN
gp-381	94	2	3	3	NUM
gp-381	94	3	.	.	PUNCT
gp-381	95	1	r	r	X
gp-381	95	2	-	-	PUNCT
gp-381	95	3	square	square	ADJ
gp-381	95	4	values	value	NOUN
gp-381	95	5	variable	variable	ADJ
gp-381	95	6	r	r	NOUN
gp-381	95	7	-	-	PUNCT
gp-381	95	8	square	square	ADJ
gp-381	95	9	loyalty	loyalty	NOUN
gp-381	95	10	(	(	PUNCT
gp-381	95	11	loy	loy	PROPN
gp-381	95	12	)	)	PUNCT
gp-381	95	13	0.603	0.603	NUM
gp-381	95	14	(	(	PUNCT
gp-381	95	15	60.3	60.3	NUM
gp-381	95	16	%	%	NOUN
gp-381	95	17	)	)	PUNCT
gp-381	95	18	satisfaction	satisfaction	NOUN
gp-381	95	19	(	(	PUNCT
gp-381	95	20	sat	sit	VERB
gp-381	95	21	)	)	PUNCT
gp-381	95	22	0.035	0.035	NUM
gp-381	95	23	(	(	PUNCT
gp-381	95	24	3.5	3.5	NUM
gp-381	95	25	%	%	NOUN
gp-381	95	26	)	)	PUNCT
gp-381	95	27	trust	trust	NOUN
gp-381	95	28	(	(	PUNCT
gp-381	95	29	tr	tr	VERB
gp-381	95	30	)	)	PUNCT
gp-381	95	31	0.110	0.110	NUM
gp-381	95	32	(	(	PUNCT
gp-381	95	33	11.0	11.0	NUM
gp-381	95	34	%	%	NOUN
gp-381	95	35	)	)	PUNCT
gp-381	95	36	source	source	NOUN
gp-381	95	37	:	:	PUNCT
gp-381	95	38	smart	smart	ADJ
gp-381	95	39	pls	pls	NOUN
gp-381	95	40	4	4	NUM
gp-381	95	41	data	datum	NOUN
gp-381	95	42	processing	processing	NOUN
gp-381	95	43	results	result	NOUN
gp-381	95	44	in	in	ADP
gp-381	95	45	the	the	DET
gp-381	95	46	context	context	NOUN
gp-381	95	47	of	of	ADP
gp-381	95	48	the	the	DET
gp-381	95	49	modern	modern	ADJ
gp-381	95	50	motorcycle	motorcycle	NOUN
gp-381	95	51	industry	industry	NOUN
gp-381	95	52	in	in	ADP
gp-381	95	53	timor	timor	PROPN
gp-381	95	54	leste	leste	PROPN
gp-381	95	55	,	,	PUNCT
gp-381	95	56	modern	modern	ADJ
gp-381	95	57	technology	technology	NOUN
gp-381	95	58	used	use	VERB
gp-381	95	59	by	by	ADP
gp-381	95	60	motorcycle	motorcycle	NOUN
gp-381	95	61	companies	company	NOUN
gp-381	95	62	has	have	VERB
gp-381	95	63	a	a	DET
gp-381	95	64	significant	significant	ADJ
gp-381	95	65	influence	influence	NOUN
gp-381	95	66	on	on	ADP
gp-381	95	67	customer	customer	NOUN
gp-381	95	68	loyalty	loyalty	NOUN
gp-381	95	69	.	.	PUNCT
gp-381	96	1	the	the	DET
gp-381	96	2	people	people	NOUN
gp-381	96	3	of	of	ADP
gp-381	96	4	timor	timor	PROPN
gp-381	96	5	leste	leste	PROPN
gp-381	96	6	are	be	AUX
gp-381	96	7	increasingly	increasingly	ADV
gp-381	96	8	aware	aware	ADJ
gp-381	96	9	of	of	ADP
gp-381	96	10	the	the	DET
gp-381	96	11	benefits	benefit	NOUN
gp-381	96	12	of	of	ADP
gp-381	96	13	technology	technology	NOUN
gp-381	96	14	in	in	ADP
gp-381	96	15	improving	improve	VERB
gp-381	96	16	efficiency	efficiency	NOUN
gp-381	96	17	,	,	PUNCT
gp-381	96	18	safety	safety	NOUN
gp-381	96	19	,	,	PUNCT
gp-381	96	20	comfort	comfort	NOUN
gp-381	96	21	,	,	PUNCT
gp-381	96	22	and	and	CCONJ
gp-381	96	23	long	long	ADJ
gp-381	96	24	-	-	PUNCT
gp-381	96	25	term	term	NOUN
gp-381	96	26	value	value	NOUN
gp-381	96	27	of	of	ADP
gp-381	96	28	the	the	DET
gp-381	96	29	vehicles	vehicle	NOUN
gp-381	96	30	they	they	PRON
gp-381	96	31	own	own	VERB
gp-381	96	32	.	.	PUNCT
gp-381	97	1	therefore	therefore	ADV
gp-381	97	2	,	,	PUNCT
gp-381	97	3	companies	company	NOUN
gp-381	97	4	that	that	PRON
gp-381	97	5	offer	offer	VERB
gp-381	97	6	motorcycles	motorcycle	NOUN
gp-381	97	7	with	with	ADP
gp-381	97	8	advanced	advanced	ADJ
gp-381	97	9	technology	technology	NOUN
gp-381	97	10	tend	tend	VERB
gp-381	97	11	to	to	PART
gp-381	97	12	gain	gain	VERB
gp-381	97	13	higher	high	ADJ
gp-381	97	14	customer	customer	NOUN
gp-381	97	15	trust	trust	NOUN
gp-381	97	16	and	and	CCONJ
gp-381	97	17	loyalty	loyalty	NOUN
gp-381	97	18	.	.	PUNCT
gp-381	98	1	satisfaction	satisfaction	NOUN
gp-381	98	2	(	(	PUNCT
gp-381	98	3	sat	sit	VERB
gp-381	98	4	)	)	PUNCT
gp-381	98	5	has	have	VERB
gp-381	98	6	an	an	DET
gp-381	98	7	r²	r²	ADJ
gp-381	98	8	value	value	NOUN
gp-381	98	9	of	of	ADP
gp-381	98	10	0.035	0.035	NUM
gp-381	98	11	or	or	CCONJ
gp-381	98	12	3.5	3.5	NUM
gp-381	98	13	%	%	NOUN
gp-381	98	14	,	,	PUNCT
gp-381	98	15	which	which	PRON
gp-381	98	16	is	be	AUX
gp-381	98	17	very	very	ADV
gp-381	98	18	low	low	ADJ
gp-381	98	19	.	.	PUNCT
gp-381	99	1	this	this	PRON
gp-381	99	2	means	mean	VERB
gp-381	99	3	that	that	SCONJ
gp-381	99	4	only	only	ADV
gp-381	99	5	3.5	3.5	NUM
gp-381	99	6	%	%	NOUN
gp-381	99	7	of	of	ADP
gp-381	99	8	customer	customer	NOUN
gp-381	99	9	satisfaction	satisfaction	NOUN
gp-381	99	10	variations	variation	NOUN
gp-381	99	11	at	at	ADP
gp-381	99	12	motorcycle	motorcycle	NOUN
gp-381	99	13	companies	company	NOUN
gp-381	99	14	in	in	ADP
gp-381	99	15	timor	timor	PROPN
gp-381	99	16	leste	leste	PROPN
gp-381	99	17	are	be	AUX
gp-381	99	18	explained	explain	VERB
gp-381	99	19	by	by	ADP
gp-381	99	20	the	the	DET
gp-381	99	21	model	model	NOUN
gp-381	99	22	.	.	PUNCT
gp-381	100	1	this	this	PRON
gp-381	100	2	indicates	indicate	VERB
gp-381	100	3	that	that	SCONJ
gp-381	100	4	the	the	DET
gp-381	100	5	factors	factor	NOUN
gp-381	100	6	included	include	VERB
gp-381	100	7	in	in	ADP
gp-381	100	8	the	the	DET
gp-381	100	9	model	model	NOUN
gp-381	100	10	have	have	AUX
gp-381	100	11	not	not	PART
gp-381	100	12	been	be	AUX
gp-381	100	13	able	able	ADJ
gp-381	100	14	to	to	PART
gp-381	100	15	significantly	significantly	ADV
gp-381	100	16	explain	explain	VERB
gp-381	100	17	what	what	PRON
gp-381	100	18	forms	form	NOUN
gp-381	100	19	customer	customer	NOUN
gp-381	100	20	satisfaction	satisfaction	NOUN
gp-381	100	21	with	with	ADP
gp-381	100	22	motorcycles	motorcycle	NOUN
gp-381	100	23	in	in	ADP
gp-381	100	24	timor	timor	PROPN
gp-381	100	25	leste	leste	PROPN
gp-381	100	26	.	.	PUNCT
gp-381	101	1	table	table	NOUN
gp-381	101	2	4	4	NUM
gp-381	101	3	.	.	X
gp-381	101	4	hypothesis	hypothesis	NOUN
gp-381	101	5	testing	testing	NOUN
gp-381	101	6	results	result	NOUN
gp-381	101	7	hypothesis	hypothesis	NOUN
gp-381	101	8	coefficient	coefficient	NOUN
gp-381	101	9	t	t	PROPN
gp-381	101	10	-	-	PUNCT
gp-381	101	11	statistics	statistic	NOUN
gp-381	101	12	decision	decision	NOUN
gp-381	101	13	h1	h1	NOUN
gp-381	101	14	:	:	PUNCT
gp-381	101	15	service	service	NOUN
gp-381	101	16	quality	quality	NOUN
gp-381	101	17	→	→	SYM
gp-381	101	18	satisfaction	satisfaction	NOUN
gp-381	101	19	0.186	0.186	NUM
gp-381	101	20	1.997	1.997	NUM
gp-381	101	21	accepted	accept	VERB
gp-381	101	22	h2	h2	NOUN
gp-381	101	23	:	:	PUNCT
gp-381	101	24	service	service	NOUN
gp-381	101	25	quality	quality	NOUN
gp-381	101	26	→	→	SYM
gp-381	101	27	loyalty	loyalty	NOUN
gp-381	101	28	0.685	0.685	NUM
gp-381	101	29	12.192	12.192	NUM
gp-381	101	30	accepted	accept	VERB
gp-381	101	31	h3	h3	NOUN
gp-381	101	32	:	:	PUNCT
gp-381	101	33	satisfaction	satisfaction	NOUN
gp-381	101	34	→	→	SYM
gp-381	101	35	trust	trust	NOUN
gp-381	101	36	-0.331	-0.331	NUM
gp-381	101	37	5.468	5.468	NUM
gp-381	101	38	accepted	accept	VERB
gp-381	101	39	the	the	DET
gp-381	101	40	influence	influence	NOUN
gp-381	101	41	of	of	ADP
gp-381	101	42	service	service	NOUN
gp-381	101	43	quality	quality	NOUN
gp-381	101	44	,	,	PUNCT
gp-381	101	45	satisfaction	satisfaction	NOUN
gp-381	101	46	,	,	PUNCT
gp-381	101	47	and	and	CCONJ
gp-381	101	48	trust	trust	NOUN
gp-381	101	49	on	on	ADP
gp-381	101	50	motorcycle	motorcycle	NOUN
gp-381	101	51	customer	customer	NOUN
gp-381	101	52	loyalty	loyalty	NOUN
gp-381	101	53	in	in	ADP
gp-381	101	54	timor	timor	PROPN
gp-381	101	55	-	-	PUNCT
gp-381	101	56	leste	leste	PROPN
gp-381	101	57	2027	2027	NUM
gp-381	101	58	hypothesis	hypothesis	NOUN
gp-381	101	59	coefficient	coefficient	NOUN
gp-381	101	60	t	t	PROPN
gp-381	101	61	-	-	PUNCT
gp-381	101	62	statistics	statistic	NOUN
gp-381	101	63	decision	decision	NOUN
gp-381	101	64	h4	h4	NOUN
gp-381	101	65	:	:	PUNCT
gp-381	101	66	satisfaction	satisfaction	NOUN
gp-381	101	67	→	→	SYM
gp-381	101	68	loyalty	loyalty	NOUN
gp-381	101	69	0.233	0.233	NUM
gp-381	101	70	5.468	5.468	NUM
gp-381	101	71	accepted	accept	VERB
gp-381	101	72	h5	h5	NOUN
gp-381	101	73	:	:	PUNCT
gp-381	101	74	trust	trust	NOUN
gp-381	101	75	→	→	SYM
gp-381	101	76	loyalty	loyalty	NOUN
gp-381	101	77	0.324	0.324	NUM
gp-381	101	78	4.194	4.194	NUM
gp-381	101	79	accepted	accepted	ADJ
gp-381	101	80	h6	h6	NOUN
gp-381	101	81	:	:	PUNCT
gp-381	101	82	service	service	NOUN
gp-381	101	83	quality	quality	NOUN
gp-381	101	84	→	→	SYM
gp-381	101	85	satisfaction	satisfaction	NOUN
gp-381	101	86	→	→	SYM
gp-381	101	87	loyalty	loyalty	NOUN
gp-381	101	88	0.043	0.043	NUM
gp-381	101	89	1.962	1.962	NUM
gp-381	101	90	accepted	accepted	ADJ
gp-381	101	91	h7	h7	PROPN
gp-381	101	92	:	:	PUNCT
gp-381	101	93	satisfaction	satisfaction	NOUN
gp-381	101	94	→	→	SYM
gp-381	101	95	trust	trust	NOUN
gp-381	101	96	→	→	SYM
gp-381	101	97	loyalty	loyalty	NOUN
gp-381	101	98	0.107	0.107	NUM
gp-381	101	99	3.519	3.519	NUM
gp-381	101	100	accepted	accept	VERB
gp-381	101	101	source	source	NOUN
gp-381	101	102	:	:	PUNCT
gp-381	101	103	smart	smart	ADJ
gp-381	101	104	pls	pls	NOUN
gp-381	101	105	4	4	NUM
gp-381	101	106	data	datum	NOUN
gp-381	101	107	processing	processing	NOUN
gp-381	101	108	results	result	NOUN
gp-381	101	109	discussion	discussion	NOUN
gp-381	101	110	hypothesis	hypothesis	NOUN
gp-381	101	111	1	1	NUM
gp-381	101	112	(	(	PUNCT
gp-381	101	113	h1	h1	PROPN
gp-381	101	114	):	):	PUNCT
gp-381	101	115	service	service	NOUN
gp-381	101	116	quality	quality	NOUN
gp-381	101	117	affects	affect	VERB
gp-381	101	118	customer	customer	NOUN
gp-381	101	119	satisfaction	satisfaction	NOUN
gp-381	101	120	the	the	DET
gp-381	101	121	research	research	NOUN
gp-381	101	122	findings	finding	NOUN
gp-381	101	123	show	show	VERB
gp-381	101	124	that	that	SCONJ
gp-381	101	125	service	service	NOUN
gp-381	101	126	quality	quality	NOUN
gp-381	101	127	has	have	VERB
gp-381	101	128	a	a	DET
gp-381	101	129	positive	positive	ADJ
gp-381	101	130	and	and	CCONJ
gp-381	101	131	significant	significant	ADJ
gp-381	101	132	effect	effect	NOUN
gp-381	101	133	on	on	ADP
gp-381	101	134	customer	customer	NOUN
gp-381	101	135	satisfaction	satisfaction	NOUN
gp-381	101	136	with	with	ADP
gp-381	101	137	a	a	DET
gp-381	101	138	coefficient	coefficient	NOUN
gp-381	101	139	value	value	NOUN
gp-381	101	140	of	of	ADP
gp-381	101	141	0.186	0.186	NUM
gp-381	101	142	and	and	CCONJ
gp-381	101	143	p	p	NOUN
gp-381	101	144	-	-	PUNCT
gp-381	101	145	value	value	NOUN
gp-381	101	146	of	of	ADP
gp-381	101	147	0.046	0.046	NUM
gp-381	101	148	.	.	PUNCT
gp-381	102	1	this	this	PRON
gp-381	102	2	means	mean	VERB
gp-381	102	3	the	the	PRON
gp-381	102	4	higher	high	ADJ
gp-381	102	5	the	the	DET
gp-381	102	6	customer	customer	NOUN
gp-381	102	7	's	's	PART
gp-381	102	8	perception	perception	NOUN
gp-381	102	9	of	of	ADP
gp-381	102	10	the	the	DET
gp-381	102	11	quality	quality	NOUN
gp-381	102	12	of	of	ADP
gp-381	102	13	service	service	NOUN
gp-381	102	14	provided	provide	VERB
gp-381	102	15	,	,	PUNCT
gp-381	102	16	the	the	PRON
gp-381	102	17	higher	high	ADJ
gp-381	102	18	the	the	DET
gp-381	102	19	level	level	NOUN
gp-381	102	20	of	of	ADP
gp-381	102	21	satisfaction	satisfaction	NOUN
gp-381	102	22	felt	feel	VERB
gp-381	102	23	.	.	PUNCT
gp-381	103	1	these	these	DET
gp-381	103	2	findings	finding	NOUN
gp-381	103	3	are	be	AUX
gp-381	103	4	consistent	consistent	ADJ
gp-381	103	5	with	with	ADP
gp-381	103	6	research	research	NOUN
gp-381	103	7	by	by	ADP
gp-381	103	8	irawan	irawan	NOUN
gp-381	103	9	and	and	CCONJ
gp-381	103	10	wabiser	wabiser	NOUN
gp-381	103	11	(	(	PUNCT
gp-381	103	12	2025	2025	NUM
gp-381	103	13	)	)	PUNCT
gp-381	103	14	which	which	PRON
gp-381	103	15	reveals	reveal	VERB
gp-381	103	16	that	that	SCONJ
gp-381	103	17	service	service	NOUN
gp-381	103	18	quality	quality	NOUN
gp-381	103	19	has	have	VERB
gp-381	103	20	a	a	DET
gp-381	103	21	positive	positive	ADJ
gp-381	103	22	and	and	CCONJ
gp-381	103	23	significant	significant	ADJ
gp-381	103	24	effect	effect	NOUN
gp-381	103	25	on	on	ADP
gp-381	103	26	customer	customer	NOUN
gp-381	103	27	satisfaction	satisfaction	NOUN
gp-381	103	28	.	.	PUNCT
gp-381	104	1	in	in	ADP
gp-381	104	2	the	the	DET
gp-381	104	3	context	context	NOUN
gp-381	104	4	of	of	ADP
gp-381	104	5	modern	modern	ADJ
gp-381	104	6	motorcycles	motorcycle	NOUN
gp-381	104	7	now	now	ADV
gp-381	104	8	widely	widely	ADV
gp-381	104	9	used	use	VERB
gp-381	104	10	in	in	ADP
gp-381	104	11	timor	timor	PROPN
gp-381	104	12	leste	leste	PROPN
gp-381	104	13	,	,	PUNCT
gp-381	104	14	modern	modern	ADJ
gp-381	104	15	motorcycles	motorcycle	NOUN
gp-381	104	16	circulating	circulate	VERB
gp-381	104	17	today	today	NOUN
gp-381	104	18	are	be	AUX
gp-381	104	19	equipped	equip	VERB
gp-381	104	20	with	with	ADP
gp-381	104	21	fuel	fuel	NOUN
gp-381	104	22	injection	injection	NOUN
gp-381	104	23	technology	technology	NOUN
gp-381	104	24	,	,	PUNCT
gp-381	104	25	digital	digital	ADJ
gp-381	104	26	panels	panel	NOUN
gp-381	104	27	,	,	PUNCT
gp-381	104	28	abs	ab	NOUN
gp-381	104	29	brakes	brake	NOUN
gp-381	104	30	,	,	PUNCT
gp-381	104	31	and	and	CCONJ
gp-381	104	32	smart	smart	ADJ
gp-381	104	33	keys	key	NOUN
gp-381	104	34	,	,	PUNCT
gp-381	104	35	which	which	PRON
gp-381	104	36	require	require	VERB
gp-381	104	37	more	more	ADV
gp-381	104	38	specific	specific	ADJ
gp-381	104	39	and	and	CCONJ
gp-381	104	40	professional	professional	ADJ
gp-381	104	41	after	after	ADP
gp-381	104	42	-	-	PUNCT
gp-381	104	43	sales	sale	NOUN
gp-381	104	44	service	service	NOUN
gp-381	104	45	.	.	PUNCT
gp-381	105	1	however	however	ADV
gp-381	105	2	,	,	PUNCT
gp-381	105	3	if	if	SCONJ
gp-381	105	4	service	service	NOUN
gp-381	105	5	facilities	facility	NOUN
gp-381	105	6	in	in	ADP
gp-381	105	7	the	the	DET
gp-381	105	8	field	field	NOUN
gp-381	105	9	are	be	AUX
gp-381	105	10	not	not	PART
gp-381	105	11	fully	fully	ADV
gp-381	105	12	ready	ready	ADJ
gp-381	105	13	to	to	PART
gp-381	105	14	meet	meet	VERB
gp-381	105	15	the	the	DET
gp-381	105	16	needs	need	NOUN
gp-381	105	17	of	of	ADP
gp-381	105	18	this	this	DET
gp-381	105	19	technology	technology	NOUN
gp-381	105	20	,	,	PUNCT
gp-381	105	21	then	then	ADV
gp-381	105	22	even	even	ADV
gp-381	105	23	though	though	SCONJ
gp-381	105	24	the	the	DET
gp-381	105	25	service	service	NOUN
gp-381	105	26	is	be	AUX
gp-381	105	27	considered	consider	VERB
gp-381	105	28	good	good	ADJ
gp-381	105	29	,	,	PUNCT
gp-381	105	30	the	the	DET
gp-381	105	31	impact	impact	NOUN
gp-381	105	32	on	on	ADP
gp-381	105	33	satisfaction	satisfaction	NOUN
gp-381	105	34	remains	remain	VERB
gp-381	105	35	limited	limited	ADJ
gp-381	105	36	.	.	PUNCT
gp-381	106	1	hypothesis	hypothesis	NOUN
gp-381	106	2	2	2	NUM
gp-381	106	3	(	(	PUNCT
gp-381	106	4	h2	h2	NOUN
gp-381	106	5	):	):	PUNCT
gp-381	106	6	service	service	NOUN
gp-381	106	7	quality	quality	NOUN
gp-381	106	8	affects	affect	VERB
gp-381	106	9	customer	customer	NOUN
gp-381	106	10	loyalty	loyalty	NOUN
gp-381	106	11	in	in	ADP
gp-381	106	12	this	this	DET
gp-381	106	13	hypothesis	hypothesis	NOUN
gp-381	106	14	,	,	PUNCT
gp-381	106	15	the	the	DET
gp-381	106	16	direct	direct	ADJ
gp-381	106	17	effect	effect	NOUN
gp-381	106	18	of	of	ADP
gp-381	106	19	service	service	NOUN
gp-381	106	20	quality	quality	NOUN
gp-381	106	21	on	on	ADP
gp-381	106	22	customer	customer	NOUN
gp-381	106	23	loyalty	loyalty	NOUN
gp-381	106	24	is	be	AUX
gp-381	106	25	very	very	ADV
gp-381	106	26	strong	strong	ADJ
gp-381	106	27	and	and	CCONJ
gp-381	106	28	significant	significant	ADJ
gp-381	106	29	with	with	ADP
gp-381	106	30	a	a	DET
gp-381	106	31	coefficient	coefficient	NOUN
gp-381	106	32	of	of	ADP
gp-381	106	33	0.685	0.685	NUM
gp-381	106	34	and	and	CCONJ
gp-381	106	35	p	p	NOUN
gp-381	106	36	-	-	PUNCT
gp-381	106	37	value	value	NOUN
gp-381	106	38	of	of	ADP
gp-381	106	39	0.000	0.000	NUM
gp-381	106	40	.	.	PUNCT
gp-381	107	1	the	the	DET
gp-381	107	2	high	high	ADJ
gp-381	107	3	coefficient	coefficient	NOUN
gp-381	107	4	shows	show	VERB
gp-381	107	5	that	that	SCONJ
gp-381	107	6	service	service	NOUN
gp-381	107	7	quality	quality	NOUN
gp-381	107	8	is	be	AUX
gp-381	107	9	the	the	DET
gp-381	107	10	main	main	ADJ
gp-381	107	11	determinant	determinant	ADJ
gp-381	107	12	in	in	ADP
gp-381	107	13	building	build	VERB
gp-381	107	14	customer	customer	NOUN
gp-381	107	15	loyalty	loyalty	NOUN
gp-381	107	16	at	at	ADP
gp-381	107	17	motorcycle	motorcycle	NOUN
gp-381	107	18	companies	company	NOUN
gp-381	107	19	in	in	ADP
gp-381	107	20	timor	timor	PROPN
gp-381	107	21	leste	leste	PROPN
gp-381	107	22	.	.	PUNCT
gp-381	108	1	this	this	DET
gp-381	108	2	result	result	NOUN
gp-381	108	3	is	be	AUX
gp-381	108	4	consistent	consistent	ADJ
gp-381	108	5	with	with	ADP
gp-381	108	6	previous	previous	ADJ
gp-381	108	7	research	research	NOUN
gp-381	108	8	by	by	ADP
gp-381	108	9	yum	yum	PROPN
gp-381	108	10	and	and	CCONJ
gp-381	108	11	yoo	yoo	PROPN
gp-381	108	12	(	(	PUNCT
gp-381	108	13	2023	2023	NUM
gp-381	108	14	)	)	PUNCT
gp-381	108	15	,	,	PUNCT
gp-381	108	16	which	which	PRON
gp-381	108	17	states	state	VERB
gp-381	108	18	that	that	SCONJ
gp-381	108	19	service	service	NOUN
gp-381	108	20	quality	quality	NOUN
gp-381	108	21	has	have	VERB
gp-381	108	22	a	a	DET
gp-381	108	23	positive	positive	ADJ
gp-381	108	24	effect	effect	NOUN
gp-381	108	25	on	on	ADP
gp-381	108	26	customer	customer	NOUN
gp-381	108	27	loyalty	loyalty	NOUN
gp-381	108	28	through	through	ADP
gp-381	108	29	satisfaction	satisfaction	NOUN
gp-381	108	30	as	as	ADP
gp-381	108	31	a	a	DET
gp-381	108	32	mediating	mediate	VERB
gp-381	108	33	variable	variable	NOUN
gp-381	108	34	.	.	PUNCT
gp-381	109	1	in	in	ADP
gp-381	109	2	the	the	DET
gp-381	109	3	era	era	NOUN
gp-381	109	4	of	of	ADP
gp-381	109	5	modern	modern	ADJ
gp-381	109	6	technology	technology	NOUN
gp-381	109	7	,	,	PUNCT
gp-381	109	8	motorcycles	motorcycle	NOUN
gp-381	109	9	circulating	circulate	VERB
gp-381	109	10	in	in	ADP
gp-381	109	11	timor	timor	PROPN
gp-381	109	12	leste	leste	PROPN
gp-381	109	13	have	have	AUX
gp-381	109	14	been	be	AUX
gp-381	109	15	equipped	equip	VERB
gp-381	109	16	with	with	ADP
gp-381	109	17	features	feature	NOUN
gp-381	109	18	such	such	ADJ
gp-381	109	19	as	as	ADP
gp-381	109	20	fuel	fuel	NOUN
gp-381	109	21	injection	injection	NOUN
gp-381	109	22	systems	system	NOUN
gp-381	109	23	,	,	PUNCT
gp-381	109	24	smart	smart	ADJ
gp-381	109	25	key	key	ADJ
gp-381	109	26	systems	system	NOUN
gp-381	109	27	,	,	PUNCT
gp-381	109	28	digital	digital	ADJ
gp-381	109	29	panels	panel	NOUN
gp-381	109	30	,	,	PUNCT
gp-381	109	31	and	and	CCONJ
gp-381	109	32	even	even	ADV
gp-381	109	33	abs	ab	VERB
gp-381	109	34	brake	brake	NOUN
gp-381	109	35	systems	system	NOUN
gp-381	109	36	.	.	PUNCT
gp-381	110	1	this	this	DET
gp-381	110	2	technology	technology	NOUN
gp-381	110	3	demands	demand	VERB
gp-381	110	4	higher	high	ADJ
gp-381	110	5	technician	technician	ADJ
gp-381	110	6	competence	competence	NOUN
gp-381	110	7	and	and	CCONJ
gp-381	110	8	reliable	reliable	ADJ
gp-381	110	9	after	after	ADP
gp-381	110	10	-	-	PUNCT
gp-381	110	11	sales	sale	NOUN
gp-381	110	12	service	service	NOUN
gp-381	110	13	.	.	PUNCT
gp-381	111	1	customers	customer	NOUN
gp-381	111	2	no	no	ADV
gp-381	111	3	longer	long	ADV
gp-381	111	4	only	only	ADV
gp-381	111	5	assess	assess	VERB
gp-381	111	6	motorcycles	motorcycle	NOUN
gp-381	111	7	from	from	ADP
gp-381	111	8	riding	ride	VERB
gp-381	111	9	comfort	comfort	NOUN
gp-381	111	10	,	,	PUNCT
gp-381	111	11	but	but	CCONJ
gp-381	111	12	also	also	ADV
gp-381	111	13	from	from	ADP
gp-381	111	14	how	how	SCONJ
gp-381	111	15	the	the	DET
gp-381	111	16	company	company	NOUN
gp-381	111	17	supports	support	VERB
gp-381	111	18	them	they	PRON
gp-381	111	19	in	in	ADP
gp-381	111	20	maintenance	maintenance	NOUN
gp-381	111	21	and	and	CCONJ
gp-381	111	22	technical	technical	ADJ
gp-381	111	23	handling	handling	NOUN
gp-381	111	24	.	.	PUNCT
gp-381	112	1	hypothesis	hypothesis	NOUN
gp-381	112	2	3	3	NUM
gp-381	112	3	(	(	PUNCT
gp-381	112	4	h3	h3	NOUN
gp-381	112	5	):	):	PUNCT
gp-381	112	6	customer	customer	NOUN
gp-381	112	7	satisfaction	satisfaction	NOUN
gp-381	112	8	affects	affect	VERB
gp-381	112	9	customer	customer	NOUN
gp-381	112	10	trust	trust	NOUN
gp-381	112	11	based	base	VERB
gp-381	112	12	on	on	ADP
gp-381	112	13	the	the	DET
gp-381	112	14	analysis	analysis	NOUN
gp-381	112	15	results	result	NOUN
gp-381	112	16	,	,	PUNCT
gp-381	112	17	it	it	PRON
gp-381	112	18	was	be	AUX
gp-381	112	19	found	find	VERB
gp-381	112	20	that	that	SCONJ
gp-381	112	21	the	the	DET
gp-381	112	22	level	level	NOUN
gp-381	112	23	of	of	ADP
gp-381	112	24	customer	customer	NOUN
gp-381	112	25	satisfaction	satisfaction	NOUN
gp-381	112	26	has	have	VERB
gp-381	112	27	a	a	DET
gp-381	112	28	significant	significant	ADJ
gp-381	112	29	negative	negative	ADJ
gp-381	112	30	effect	effect	NOUN
gp-381	112	31	on	on	ADP
gp-381	112	32	the	the	DET
gp-381	112	33	level	level	NOUN
gp-381	112	34	of	of	ADP
gp-381	112	35	consumer	consumer	NOUN
gp-381	112	36	trust	trust	NOUN
gp-381	112	37	,	,	PUNCT
gp-381	112	38	with	with	ADP
gp-381	112	39	a	a	DET
gp-381	112	40	path	path	NOUN
gp-381	112	41	coefficient	coefficient	NOUN
gp-381	112	42	value	value	NOUN
gp-381	112	43	of	of	ADP
gp-381	112	44	0.331	0.331	NUM
gp-381	112	45	,	,	PUNCT
gp-381	112	46	a	a	DET
gp-381	112	47	t	t	NOUN
gp-381	112	48	-	-	PUNCT
gp-381	112	49	statistic	statistic	NOUN
gp-381	112	50	value	value	NOUN
gp-381	112	51	of	of	ADP
gp-381	112	52	5.468	5.468	NUM
gp-381	112	53	,	,	PUNCT
gp-381	112	54	and	and	CCONJ
gp-381	112	55	a	a	DET
gp-381	112	56	p	p	NOUN
gp-381	112	57	-	-	PUNCT
gp-381	112	58	value	value	NOUN
gp-381	112	59	of	of	ADP
gp-381	112	60	0.000	0.000	NUM
gp-381	112	61	.	.	PUNCT
gp-381	113	1	although	although	SCONJ
gp-381	113	2	statistically	statistically	ADV
gp-381	113	3	significant	significant	ADJ
gp-381	113	4	,	,	PUNCT
gp-381	113	5	the	the	DET
gp-381	113	6	direction	direction	NOUN
gp-381	113	7	of	of	ADP
gp-381	113	8	this	this	DET
gp-381	113	9	negative	negative	ADJ
gp-381	113	10	relationship	relationship	NOUN
gp-381	113	11	is	be	AUX
gp-381	113	12	contrary	contrary	ADJ
gp-381	113	13	to	to	ADP
gp-381	113	14	the	the	DET
gp-381	113	15	majority	majority	NOUN
gp-381	113	16	of	of	ADP
gp-381	113	17	previous	previous	ADJ
gp-381	113	18	findings	finding	NOUN
gp-381	113	19	which	which	PRON
gp-381	113	20	state	state	VERB
gp-381	113	21	that	that	SCONJ
gp-381	113	22	customer	customer	NOUN
gp-381	113	23	satisfaction	satisfaction	NOUN
gp-381	113	24	increases	increase	VERB
gp-381	113	25	trust	trust	NOUN
gp-381	113	26	.	.	PUNCT
gp-381	114	1	in	in	ADP
gp-381	114	2	this	this	DET
gp-381	114	3	context	context	NOUN
gp-381	114	4	,	,	PUNCT
gp-381	114	5	there	there	PRON
gp-381	114	6	is	be	VERB
gp-381	114	7	a	a	DET
gp-381	114	8	possibility	possibility	NOUN
gp-381	114	9	that	that	SCONJ
gp-381	114	10	modern	modern	ADJ
gp-381	114	11	technology	technology	NOUN
gp-381	114	12	used	use	VERB
gp-381	114	13	in	in	ADP
gp-381	114	14	motorcycles	motorcycle	NOUN
gp-381	114	15	in	in	ADP
gp-381	114	16	timor	timor	PROPN
gp-381	114	17	leste	leste	PROPN
gp-381	114	18	actually	actually	ADV
gp-381	114	19	creates	create	VERB
gp-381	114	20	a	a	DET
gp-381	114	21	gap	gap	NOUN
gp-381	114	22	between	between	ADP
gp-381	114	23	expectations	expectation	NOUN
gp-381	114	24	and	and	CCONJ
gp-381	114	25	reality	reality	NOUN
gp-381	114	26	,	,	PUNCT
gp-381	114	27	thus	thus	ADV
gp-381	114	28	affecting	affect	VERB
gp-381	114	29	customer	customer	NOUN
gp-381	114	30	trust	trust	NOUN
gp-381	114	31	perceptions	perception	NOUN
gp-381	114	32	negatively	negatively	ADV
gp-381	114	33	.	.	PUNCT
gp-381	115	1	one	one	NUM
gp-381	115	2	potential	potential	ADJ
gp-381	115	3	cause	cause	NOUN
gp-381	115	4	is	be	AUX
gp-381	115	5	the	the	DET
gp-381	115	6	increasing	increase	VERB
gp-381	115	7	complexity	complexity	NOUN
gp-381	115	8	of	of	ADP
gp-381	115	9	technology	technology	NOUN
gp-381	115	10	used	use	VERB
gp-381	115	11	in	in	ADP
gp-381	115	12	modern	modern	ADJ
gp-381	115	13	motorcycles	motorcycle	NOUN
gp-381	115	14	,	,	PUNCT
gp-381	115	15	such	such	ADJ
gp-381	115	16	as	as	ADP
gp-381	115	17	fuel	fuel	NOUN
gp-381	115	18	injection	injection	NOUN
gp-381	115	19	systems	system	NOUN
gp-381	115	20	,	,	PUNCT
gp-381	115	21	anti	anti	ADJ
gp-381	115	22	-	-	ADJ
gp-381	115	23	lock	lock	ADJ
gp-381	115	24	braking	brake	VERB
gp-381	115	25	systems	system	NOUN
gp-381	115	26	,	,	PUNCT
gp-381	115	27	smart	smart	ADJ
gp-381	115	28	key	key	ADJ
gp-381	115	29	systems	system	NOUN
gp-381	115	30	,	,	PUNCT
gp-381	115	31	and	and	CCONJ
gp-381	115	32	digital	digital	ADJ
gp-381	115	33	instrument	instrument	NOUN
gp-381	115	34	panels	panel	NOUN
gp-381	115	35	.	.	PUNCT
gp-381	116	1	consumers	consumer	NOUN
gp-381	116	2	may	may	AUX
gp-381	116	3	feel	feel	VERB
gp-381	116	4	satisfied	satisfied	ADJ
gp-381	116	5	because	because	SCONJ
gp-381	116	6	these	these	DET
gp-381	116	7	features	feature	NOUN
gp-381	116	8	provide	provide	VERB
gp-381	116	9	comfort	comfort	NOUN
gp-381	116	10	and	and	CCONJ
gp-381	116	11	a	a	DET
gp-381	116	12	sophisticated	sophisticated	ADJ
gp-381	116	13	impression	impression	NOUN
gp-381	116	14	,	,	PUNCT
gp-381	116	15	but	but	CCONJ
gp-381	116	16	on	on	ADP
gp-381	116	17	the	the	DET
gp-381	116	18	other	other	ADJ
gp-381	116	19	hand	hand	NOUN
gp-381	116	20	,	,	PUNCT
gp-381	116	21	they	they	PRON
gp-381	116	22	also	also	ADV
gp-381	116	23	begin	begin	VERB
gp-381	116	24	to	to	PART
gp-381	116	25	feel	feel	VERB
gp-381	116	26	concerns	concern	NOUN
gp-381	116	27	related	relate	VERB
gp-381	116	28	to	to	ADP
gp-381	116	29	long	long	ADJ
gp-381	116	30	-	-	PUNCT
gp-381	116	31	term	term	NOUN
gp-381	116	32	reliability	reliability	NOUN
gp-381	116	33	,	,	PUNCT
gp-381	116	34	difficulties	difficulty	NOUN
gp-381	116	35	in	in	ADP
gp-381	116	36	maintenance	maintenance	NOUN
gp-381	116	37	,	,	PUNCT
gp-381	116	38	or	or	CCONJ
gp-381	116	39	even	even	ADV
gp-381	116	40	higher	high	ADJ
gp-381	116	41	service	service	NOUN
gp-381	116	42	costs	cost	NOUN
gp-381	116	43	.	.	PUNCT
gp-381	117	1	hypothesis	hypothesis	NOUN
gp-381	117	2	4	4	NUM
gp-381	117	3	(	(	PUNCT
gp-381	117	4	h4	h4	NOUN
gp-381	117	5	):	):	PUNCT
gp-381	117	6	customer	customer	NOUN
gp-381	117	7	satisfaction	satisfaction	NOUN
gp-381	117	8	affects	affect	VERB
gp-381	117	9	customer	customer	NOUN
gp-381	117	10	loyalty	loyalty	NOUN
gp-381	117	11	data	datum	NOUN
gp-381	117	12	processing	processing	NOUN
gp-381	117	13	results	result	NOUN
gp-381	117	14	indicate	indicate	VERB
gp-381	117	15	that	that	SCONJ
gp-381	117	16	customer	customer	NOUN
gp-381	117	17	satisfaction	satisfaction	NOUN
gp-381	117	18	has	have	VERB
gp-381	117	19	a	a	DET
gp-381	117	20	positive	positive	ADJ
gp-381	117	21	and	and	CCONJ
gp-381	117	22	significant	significant	ADJ
gp-381	117	23	effect	effect	NOUN
gp-381	117	24	on	on	ADP
gp-381	117	25	customer	customer	NOUN
gp-381	117	26	loyalty	loyalty	NOUN
gp-381	117	27	,	,	PUNCT
gp-381	117	28	as	as	SCONJ
gp-381	117	29	shown	show	VERB
gp-381	117	30	by	by	ADP
gp-381	117	31	a	a	DET
gp-381	117	32	path	path	NOUN
gp-381	117	33	coefficient	coefficient	NOUN
gp-381	117	34	value	value	NOUN
gp-381	117	35	of	of	ADP
gp-381	117	36	0.233	0.233	NUM
gp-381	117	37	,	,	PUNCT
gp-381	117	38	a	a	DET
gp-381	117	39	t	t	NOUN
gp-381	117	40	-	-	PUNCT
gp-381	117	41	statistic	statistic	NOUN
gp-381	117	42	of	of	ADP
gp-381	117	43	5.468	5.468	NUM
gp-381	117	44	,	,	PUNCT
gp-381	117	45	and	and	CCONJ
gp-381	117	46	a	a	DET
gp-381	117	47	p	p	NOUN
gp-381	117	48	-	-	PUNCT
gp-381	117	49	value	value	NOUN
gp-381	117	50	of	of	ADP
gp-381	117	51	0.000	0.000	NUM
gp-381	117	52	.	.	PUNCT
gp-381	118	1	although	although	SCONJ
gp-381	118	2	the	the	DET
gp-381	118	3	strength	strength	NOUN
gp-381	118	4	of	of	ADP
gp-381	118	5	the	the	DET
gp-381	118	6	effect	effect	NOUN
gp-381	118	7	is	be	AUX
gp-381	118	8	moderate	moderate	ADJ
gp-381	118	9	,	,	PUNCT
gp-381	118	10	these	these	DET
gp-381	118	11	findings	finding	NOUN
gp-381	118	12	are	be	AUX
gp-381	118	13	in	in	ADP
gp-381	118	14	line	line	NOUN
gp-381	118	15	with	with	ADP
gp-381	118	16	previous	previous	ADJ
gp-381	118	17	studies	study	NOUN
gp-381	118	18	and	and	CCONJ
gp-381	118	19	theories	theory	NOUN
gp-381	118	20	that	that	PRON
gp-381	118	21	emphasize	emphasize	VERB
gp-381	118	22	the	the	DET
gp-381	118	23	importance	importance	NOUN
gp-381	118	24	of	of	ADP
gp-381	118	25	satisfaction	satisfaction	NOUN
gp-381	118	26	in	in	ADP
gp-381	118	27	building	build	VERB
gp-381	118	28	the	the	DET
gp-381	118	29	influence	influence	NOUN
gp-381	118	30	of	of	ADP
gp-381	118	31	service	service	NOUN
gp-381	118	32	quality	quality	NOUN
gp-381	118	33	,	,	PUNCT
gp-381	118	34	satisfaction	satisfaction	NOUN
gp-381	118	35	,	,	PUNCT
gp-381	118	36	and	and	CCONJ
gp-381	118	37	trust	trust	NOUN
gp-381	118	38	on	on	ADP
gp-381	118	39	motorcycle	motorcycle	NOUN
gp-381	118	40	customer	customer	NOUN
gp-381	118	41	loyalty	loyalty	NOUN
gp-381	118	42	in	in	ADP
gp-381	118	43	timor	timor	PROPN
gp-381	118	44	-	-	PUNCT
gp-381	118	45	leste	leste	PROPN
gp-381	118	46	2028	2028	NUM
gp-381	118	47	customer	customer	NOUN
gp-381	118	48	loyalty	loyalty	NOUN
gp-381	118	49	.	.	PUNCT
gp-381	119	1	research	research	NOUN
gp-381	119	2	by	by	ADP
gp-381	119	3	camilleri	camilleri	PROPN
gp-381	119	4	and	and	CCONJ
gp-381	119	5	filieri	filieri	PROPN
gp-381	119	6	(	(	PUNCT
gp-381	119	7	2023	2023	NUM
gp-381	119	8	)	)	PUNCT
gp-381	119	9	found	find	VERB
gp-381	119	10	that	that	SCONJ
gp-381	119	11	customer	customer	NOUN
gp-381	119	12	satisfaction	satisfaction	NOUN
gp-381	119	13	significantly	significantly	ADV
gp-381	119	14	affects	affect	VERB
gp-381	119	15	loyalty	loyalty	NOUN
gp-381	119	16	,	,	PUNCT
gp-381	119	17	especially	especially	ADV
gp-381	119	18	in	in	ADP
gp-381	119	19	the	the	DET
gp-381	119	20	context	context	NOUN
gp-381	119	21	of	of	ADP
gp-381	119	22	online	online	ADJ
gp-381	119	23	consumer	consumer	NOUN
gp-381	119	24	reviews	review	NOUN
gp-381	119	25	.	.	PUNCT
gp-381	120	1	currently	currently	ADV
gp-381	120	2	,	,	PUNCT
gp-381	120	3	various	various	ADJ
gp-381	120	4	motorcycle	motorcycle	NOUN
gp-381	120	5	brands	brand	NOUN
gp-381	120	6	in	in	ADP
gp-381	120	7	timor	timor	PROPN
gp-381	120	8	leste	leste	PROPN
gp-381	120	9	have	have	AUX
gp-381	120	10	begun	begin	VERB
gp-381	120	11	to	to	PART
gp-381	120	12	adopt	adopt	VERB
gp-381	120	13	the	the	DET
gp-381	120	14	latest	late	ADJ
gp-381	120	15	technology	technology	NOUN
gp-381	120	16	oriented	orient	VERB
gp-381	120	17	towards	towards	ADP
gp-381	120	18	comfort	comfort	NOUN
gp-381	120	19	,	,	PUNCT
gp-381	120	20	efficiency	efficiency	NOUN
gp-381	120	21	,	,	PUNCT
gp-381	120	22	and	and	CCONJ
gp-381	120	23	environmental	environmental	ADJ
gp-381	120	24	sustainability	sustainability	NOUN
gp-381	120	25	.	.	PUNCT
gp-381	121	1	this	this	PRON
gp-381	121	2	directly	directly	ADV
gp-381	121	3	impacts	impact	VERB
gp-381	121	4	the	the	DET
gp-381	121	5	level	level	NOUN
gp-381	121	6	of	of	ADP
gp-381	121	7	consumer	consumer	NOUN
gp-381	121	8	satisfaction	satisfaction	NOUN
gp-381	121	9	which	which	PRON
gp-381	121	10	then	then	ADV
gp-381	121	11	encourages	encourage	VERB
gp-381	121	12	the	the	DET
gp-381	121	13	formation	formation	NOUN
gp-381	121	14	of	of	ADP
gp-381	121	15	long	long	ADJ
gp-381	121	16	-	-	PUNCT
gp-381	121	17	term	term	NOUN
gp-381	121	18	loyalty	loyalty	NOUN
gp-381	121	19	.	.	PUNCT
gp-381	122	1	one	one	NUM
gp-381	122	2	modern	modern	ADJ
gp-381	122	3	technology	technology	NOUN
gp-381	122	4	that	that	PRON
gp-381	122	5	is	be	AUX
gp-381	122	6	widely	widely	ADV
gp-381	122	7	used	use	VERB
gp-381	122	8	in	in	ADP
gp-381	122	9	motorcycles	motorcycle	NOUN
gp-381	122	10	in	in	ADP
gp-381	122	11	timor	timor	PROPN
gp-381	122	12	leste	leste	PROPN
gp-381	122	13	is	be	AUX
gp-381	122	14	the	the	DET
gp-381	122	15	fuel	fuel	NOUN
gp-381	122	16	injection	injection	NOUN
gp-381	122	17	system	system	NOUN
gp-381	122	18	,	,	PUNCT
gp-381	122	19	which	which	PRON
gp-381	122	20	replaces	replace	VERB
gp-381	122	21	the	the	DET
gp-381	122	22	traditional	traditional	ADJ
gp-381	122	23	carburetor	carburetor	NOUN
gp-381	122	24	system	system	NOUN
gp-381	122	25	.	.	PUNCT
gp-381	123	1	this	this	DET
gp-381	123	2	technology	technology	NOUN
gp-381	123	3	offers	offer	VERB
gp-381	123	4	better	well	ADJ
gp-381	123	5	fuel	fuel	NOUN
gp-381	123	6	efficiency	efficiency	NOUN
gp-381	123	7	,	,	PUNCT
gp-381	123	8	lower	lower	VERB
gp-381	123	9	exhaust	exhaust	NOUN
gp-381	123	10	emissions	emission	NOUN
gp-381	123	11	,	,	PUNCT
gp-381	123	12	and	and	CCONJ
gp-381	123	13	more	more	ADV
gp-381	123	14	consistent	consistent	ADJ
gp-381	123	15	engine	engine	NOUN
gp-381	123	16	performance	performance	NOUN
gp-381	123	17	.	.	PUNCT
gp-381	124	1	hypothesis	hypothesis	NOUN
gp-381	124	2	5	5	NUM
gp-381	124	3	(	(	PUNCT
gp-381	124	4	h5	h5	NOUN
gp-381	124	5	):	):	PUNCT
gp-381	124	6	customer	customer	NOUN
gp-381	124	7	trust	trust	NOUN
gp-381	124	8	affects	affect	VERB
gp-381	124	9	customer	customer	NOUN
gp-381	124	10	loyalty	loyalty	NOUN
gp-381	124	11	analysis	analysis	NOUN
gp-381	124	12	findings	finding	NOUN
gp-381	124	13	indicate	indicate	VERB
gp-381	124	14	that	that	SCONJ
gp-381	124	15	customer	customer	NOUN
gp-381	124	16	trust	trust	NOUN
gp-381	124	17	has	have	VERB
gp-381	124	18	a	a	DET
gp-381	124	19	positive	positive	ADJ
gp-381	124	20	and	and	CCONJ
gp-381	124	21	significant	significant	ADJ
gp-381	124	22	impact	impact	NOUN
gp-381	124	23	on	on	ADP
gp-381	124	24	their	their	PRON
gp-381	124	25	level	level	NOUN
gp-381	124	26	of	of	ADP
gp-381	124	27	loyalty	loyalty	NOUN
gp-381	124	28	with	with	ADP
gp-381	124	29	a	a	DET
gp-381	124	30	path	path	NOUN
gp-381	124	31	coefficient	coefficient	NOUN
gp-381	124	32	value	value	NOUN
gp-381	124	33	of	of	ADP
gp-381	124	34	0.324	0.324	NUM
gp-381	124	35	,	,	PUNCT
gp-381	124	36	a	a	DET
gp-381	124	37	t	t	NOUN
gp-381	124	38	-	-	PUNCT
gp-381	124	39	statistic	statistic	NOUN
gp-381	124	40	value	value	NOUN
gp-381	124	41	of	of	ADP
gp-381	124	42	4.194	4.194	NUM
gp-381	124	43	,	,	PUNCT
gp-381	124	44	and	and	CCONJ
gp-381	124	45	a	a	DET
gp-381	124	46	pvalue	pvalue	NOUN
gp-381	124	47	of	of	ADP
gp-381	124	48	0.000	0.000	NUM
gp-381	124	49	.	.	PUNCT
gp-381	125	1	this	this	PRON
gp-381	125	2	indicates	indicate	VERB
gp-381	125	3	that	that	SCONJ
gp-381	125	4	the	the	PRON
gp-381	125	5	higher	high	ADJ
gp-381	125	6	the	the	DET
gp-381	125	7	customer	customer	NOUN
gp-381	125	8	's	's	PART
gp-381	125	9	trust	trust	NOUN
gp-381	125	10	index	index	NOUN
gp-381	125	11	towards	towards	ADP
gp-381	125	12	the	the	DET
gp-381	125	13	service	service	NOUN
gp-381	125	14	provider	provider	NOUN
gp-381	125	15	,	,	PUNCT
gp-381	125	16	the	the	PRON
gp-381	125	17	greater	great	ADJ
gp-381	125	18	the	the	DET
gp-381	125	19	possibility	possibility	NOUN
gp-381	125	20	for	for	SCONJ
gp-381	125	21	them	they	PRON
gp-381	125	22	to	to	PART
gp-381	125	23	remain	remain	VERB
gp-381	125	24	loyal	loyal	ADJ
gp-381	125	25	.	.	PUNCT
gp-381	126	1	this	this	DET
gp-381	126	2	result	result	NOUN
gp-381	126	3	is	be	AUX
gp-381	126	4	consistent	consistent	ADJ
gp-381	126	5	with	with	ADP
gp-381	126	6	recent	recent	ADJ
gp-381	126	7	studies	study	NOUN
gp-381	126	8	conducted	conduct	VERB
gp-381	126	9	by	by	ADP
gp-381	126	10	chen	chen	PROPN
gp-381	126	11	et	et	PROPN
gp-381	126	12	al	al	PROPN
gp-381	126	13	.	.	PROPN
gp-381	127	1	(	(	PUNCT
gp-381	127	2	2022	2022	NUM
gp-381	127	3	)	)	PUNCT
gp-381	127	4	which	which	PRON
gp-381	127	5	also	also	ADV
gp-381	127	6	supports	support	VERB
gp-381	127	7	this	this	DET
gp-381	127	8	finding	finding	NOUN
gp-381	127	9	,	,	PUNCT
gp-381	127	10	by	by	ADP
gp-381	127	11	showing	show	VERB
gp-381	127	12	that	that	SCONJ
gp-381	127	13	customer	customer	NOUN
gp-381	127	14	trust	trust	NOUN
gp-381	127	15	directly	directly	ADV
gp-381	127	16	affects	affect	VERB
gp-381	127	17	customer	customer	NOUN
gp-381	127	18	loyalty	loyalty	NOUN
gp-381	127	19	.	.	PUNCT
gp-381	128	1	in	in	ADP
gp-381	128	2	timor	timor	PROPN
gp-381	128	3	leste	leste	PROPN
gp-381	128	4	,	,	PUNCT
gp-381	128	5	the	the	DET
gp-381	128	6	trend	trend	NOUN
gp-381	128	7	of	of	ADP
gp-381	128	8	using	use	VERB
gp-381	128	9	modern	modern	ADJ
gp-381	128	10	motorcycles	motorcycle	NOUN
gp-381	128	11	is	be	AUX
gp-381	128	12	increasing	increase	VERB
gp-381	128	13	.	.	PUNCT
gp-381	129	1	many	many	ADJ
gp-381	129	2	leading	lead	VERB
gp-381	129	3	motorcycle	motorcycle	NOUN
gp-381	129	4	brands	brand	NOUN
gp-381	129	5	such	such	ADJ
gp-381	129	6	as	as	ADP
gp-381	129	7	honda	honda	NOUN
gp-381	129	8	,	,	PUNCT
gp-381	129	9	yamaha	yamaha	PROPN
gp-381	129	10	,	,	PUNCT
gp-381	129	11	and	and	CCONJ
gp-381	129	12	suzuki	suzuki	PROPN
gp-381	129	13	have	have	AUX
gp-381	129	14	begun	begin	VERB
gp-381	129	15	marketing	market	VERB
gp-381	129	16	their	their	PRON
gp-381	129	17	products	product	NOUN
gp-381	129	18	equipped	equip	VERB
gp-381	129	19	with	with	ADP
gp-381	129	20	cutting	cut	VERB
gp-381	129	21	-	-	PUNCT
gp-381	129	22	edge	edge	NOUN
gp-381	129	23	technology	technology	NOUN
gp-381	129	24	.	.	PUNCT
gp-381	130	1	several	several	ADJ
gp-381	130	2	technological	technological	ADJ
gp-381	130	3	innovations	innovation	NOUN
gp-381	130	4	that	that	PRON
gp-381	130	5	play	play	VERB
gp-381	130	6	an	an	DET
gp-381	130	7	important	important	ADJ
gp-381	130	8	role	role	NOUN
gp-381	130	9	in	in	ADP
gp-381	130	10	forming	form	VERB
gp-381	130	11	consumer	consumer	NOUN
gp-381	130	12	trust	trust	NOUN
gp-381	130	13	include	include	VERB
gp-381	130	14	fuel	fuel	NOUN
gp-381	130	15	injection	injection	NOUN
gp-381	130	16	systems	system	NOUN
gp-381	130	17	,	,	PUNCT
gp-381	130	18	smart	smart	ADJ
gp-381	130	19	key	key	ADJ
gp-381	130	20	system	system	NOUN
gp-381	130	21	technology	technology	NOUN
gp-381	130	22	,	,	PUNCT
gp-381	130	23	anti	anti	ADJ
gp-381	130	24	-	-	ADJ
gp-381	130	25	lock	lock	ADJ
gp-381	130	26	braking	brake	VERB
gp-381	130	27	systems	system	NOUN
gp-381	130	28	,	,	PUNCT
gp-381	130	29	and	and	CCONJ
gp-381	130	30	digital	digital	ADJ
gp-381	130	31	dashboards	dashboard	NOUN
gp-381	130	32	.	.	PUNCT
gp-381	131	1	hypothesis	hypothesis	NOUN
gp-381	131	2	6	6	NUM
gp-381	131	3	(	(	PUNCT
gp-381	131	4	h6	h6	PROPN
gp-381	131	5	):	):	PUNCT
gp-381	131	6	customer	customer	NOUN
gp-381	131	7	satisfaction	satisfaction	NOUN
gp-381	131	8	mediates	mediate	VERB
gp-381	131	9	the	the	DET
gp-381	131	10	effect	effect	NOUN
gp-381	131	11	of	of	ADP
gp-381	131	12	service	service	NOUN
gp-381	131	13	quality	quality	NOUN
gp-381	131	14	on	on	ADP
gp-381	131	15	customer	customer	NOUN
gp-381	131	16	loyalty	loyalty	NOUN
gp-381	131	17	although	although	SCONJ
gp-381	131	18	the	the	DET
gp-381	131	19	coefficient	coefficient	NOUN
gp-381	131	20	value	value	NOUN
gp-381	131	21	is	be	AUX
gp-381	131	22	relatively	relatively	ADV
gp-381	131	23	low	low	ADJ
gp-381	131	24	and	and	CCONJ
gp-381	131	25	is	be	AUX
gp-381	131	26	right	right	ADJ
gp-381	131	27	at	at	ADP
gp-381	131	28	the	the	DET
gp-381	131	29	threshold	threshold	NOUN
gp-381	131	30	of	of	ADP
gp-381	131	31	statistical	statistical	ADJ
gp-381	131	32	significance	significance	NOUN
gp-381	131	33	with	with	ADP
gp-381	131	34	a	a	DET
gp-381	131	35	coefficient	coefficient	NOUN
gp-381	131	36	of	of	ADP
gp-381	131	37	0.043	0.043	NUM
gp-381	131	38	,	,	PUNCT
gp-381	131	39	t	t	NOUN
gp-381	131	40	-	-	PUNCT
gp-381	131	41	statistic	statistic	NOUN
gp-381	131	42	of	of	ADP
gp-381	131	43	1.962	1.962	NUM
gp-381	131	44	,	,	PUNCT
gp-381	131	45	and	and	CCONJ
gp-381	131	46	p	p	X
gp-381	131	47	-	-	PUNCT
gp-381	131	48	value	value	NOUN
gp-381	131	49	of	of	ADP
gp-381	131	50	0.050	0.050	NUM
gp-381	131	51	,	,	PUNCT
gp-381	131	52	this	this	DET
gp-381	131	53	result	result	NOUN
gp-381	131	54	indicates	indicate	VERB
gp-381	131	55	that	that	SCONJ
gp-381	131	56	service	service	NOUN
gp-381	131	57	quality	quality	NOUN
gp-381	131	58	affects	affect	VERB
gp-381	131	59	customer	customer	NOUN
gp-381	131	60	loyalty	loyalty	NOUN
gp-381	131	61	both	both	CCONJ
gp-381	131	62	directly	directly	ADV
gp-381	131	63	and	and	CCONJ
gp-381	131	64	through	through	ADP
gp-381	131	65	customer	customer	NOUN
gp-381	131	66	satisfaction	satisfaction	NOUN
gp-381	131	67	as	as	ADP
gp-381	131	68	a	a	DET
gp-381	131	69	mediating	mediate	VERB
gp-381	131	70	variable	variable	NOUN
gp-381	131	71	.	.	PUNCT
gp-381	132	1	these	these	DET
gp-381	132	2	findings	finding	NOUN
gp-381	132	3	are	be	AUX
gp-381	132	4	consistent	consistent	ADJ
gp-381	132	5	with	with	ADP
gp-381	132	6	research	research	NOUN
gp-381	132	7	by	by	ADP
gp-381	132	8	basrowi	basrowi	NOUN
gp-381	132	9	and	and	CCONJ
gp-381	132	10	ali	ali	PROPN
gp-381	132	11	(	(	PUNCT
gp-381	132	12	2023	2023	NUM
gp-381	132	13	)	)	PUNCT
gp-381	132	14	which	which	PRON
gp-381	132	15	shows	show	VERB
gp-381	132	16	that	that	SCONJ
gp-381	132	17	customer	customer	NOUN
gp-381	132	18	satisfaction	satisfaction	NOUN
gp-381	132	19	significantly	significantly	ADV
gp-381	132	20	mediates	mediate	VERB
gp-381	132	21	the	the	DET
gp-381	132	22	effect	effect	NOUN
gp-381	132	23	of	of	ADP
gp-381	132	24	service	service	NOUN
gp-381	132	25	quality	quality	NOUN
gp-381	132	26	on	on	ADP
gp-381	132	27	customer	customer	NOUN
gp-381	132	28	loyalty	loyalty	NOUN
gp-381	132	29	.	.	PUNCT
gp-381	133	1	modern	modern	ADJ
gp-381	133	2	motorcycles	motorcycle	NOUN
gp-381	133	3	such	such	ADJ
gp-381	133	4	as	as	ADP
gp-381	133	5	honda	honda	PROPN
gp-381	133	6	adv	adv	PROPN
gp-381	133	7	,	,	PUNCT
gp-381	133	8	yamaha	yamaha	PROPN
gp-381	133	9	aerox	aerox	PROPN
gp-381	133	10	,	,	PUNCT
gp-381	133	11	honda	honda	PROPN
gp-381	133	12	pcx	pcx	PROPN
gp-381	133	13	,	,	PUNCT
gp-381	133	14	or	or	CCONJ
gp-381	133	15	kawasaki	kawasaki	PROPN
gp-381	133	16	ninja	ninja	PROPN
gp-381	133	17	that	that	PRON
gp-381	133	18	are	be	AUX
gp-381	133	19	now	now	ADV
gp-381	133	20	present	present	ADJ
gp-381	133	21	in	in	ADP
gp-381	133	22	the	the	DET
gp-381	133	23	timor	timor	PROPN
gp-381	133	24	leste	leste	PROPN
gp-381	133	25	market	market	PROPN
gp-381	133	26	have	have	VERB
gp-381	133	27	technological	technological	ADJ
gp-381	133	28	features	feature	NOUN
gp-381	133	29	such	such	ADJ
gp-381	133	30	as	as	ADP
gp-381	133	31	full	full	ADJ
gp-381	133	32	-	-	PUNCT
gp-381	133	33	lcd	lcd	NOUN
gp-381	133	34	digital	digital	ADJ
gp-381	133	35	panels	panel	NOUN
gp-381	133	36	,	,	PUNCT
gp-381	133	37	smart	smart	ADJ
gp-381	133	38	key	key	ADJ
gp-381	133	39	systems	system	NOUN
gp-381	133	40	,	,	PUNCT
gp-381	133	41	fuel	fuel	NOUN
gp-381	133	42	injection	injection	NOUN
gp-381	133	43	systems	system	NOUN
gp-381	133	44	,	,	PUNCT
gp-381	133	45	abs	ab	NOUN
gp-381	133	46	brakes	brake	NOUN
gp-381	133	47	,	,	PUNCT
gp-381	133	48	and	and	CCONJ
gp-381	133	49	even	even	ADV
gp-381	133	50	dual	dual	ADJ
gp-381	133	51	suspension	suspension	NOUN
gp-381	133	52	and	and	CCONJ
gp-381	133	53	riding	riding	NOUN
gp-381	133	54	modes	mode	NOUN
gp-381	133	55	.	.	PUNCT
gp-381	134	1	these	these	DET
gp-381	134	2	features	feature	NOUN
gp-381	134	3	bring	bring	VERB
gp-381	134	4	high	high	ADJ
gp-381	134	5	added	add	VERB
gp-381	134	6	value	value	NOUN
gp-381	134	7	to	to	ADP
gp-381	134	8	customers	customer	NOUN
gp-381	134	9	in	in	ADP
gp-381	134	10	terms	term	NOUN
gp-381	134	11	of	of	ADP
gp-381	134	12	comfort	comfort	NOUN
gp-381	134	13	,	,	PUNCT
gp-381	134	14	efficiency	efficiency	NOUN
gp-381	134	15	,	,	PUNCT
gp-381	134	16	and	and	CCONJ
gp-381	134	17	safety	safety	NOUN
gp-381	134	18	.	.	PUNCT
gp-381	135	1	however	however	ADV
gp-381	135	2	,	,	PUNCT
gp-381	135	3	the	the	DET
gp-381	135	4	presence	presence	NOUN
gp-381	135	5	of	of	ADP
gp-381	135	6	this	this	DET
gp-381	135	7	technology	technology	NOUN
gp-381	135	8	also	also	ADV
gp-381	135	9	increases	increase	VERB
gp-381	135	10	customer	customer	NOUN
gp-381	135	11	expectations	expectation	NOUN
gp-381	135	12	for	for	ADP
gp-381	135	13	the	the	DET
gp-381	135	14	quality	quality	NOUN
gp-381	135	15	of	of	ADP
gp-381	135	16	service	service	NOUN
gp-381	135	17	they	they	PRON
gp-381	135	18	receive	receive	VERB
gp-381	135	19	.	.	PUNCT
gp-381	136	1	hypothesis	hypothesis	NOUN
gp-381	136	2	7	7	NUM
gp-381	136	3	(	(	PUNCT
gp-381	136	4	h7	h7	PROPN
gp-381	136	5	):	):	PUNCT
gp-381	136	6	customer	customer	NOUN
gp-381	136	7	trust	trust	NOUN
gp-381	136	8	mediates	mediate	VERB
gp-381	136	9	the	the	DET
gp-381	136	10	effect	effect	NOUN
gp-381	136	11	of	of	ADP
gp-381	136	12	customer	customer	NOUN
gp-381	136	13	satisfaction	satisfaction	NOUN
gp-381	136	14	on	on	ADP
gp-381	136	15	customer	customer	NOUN
gp-381	136	16	loyalty	loyalty	NOUN
gp-381	136	17	the	the	DET
gp-381	136	18	analysis	analysis	NOUN
gp-381	136	19	results	result	NOUN
gp-381	136	20	reveal	reveal	VERB
gp-381	136	21	that	that	SCONJ
gp-381	136	22	customer	customer	NOUN
gp-381	136	23	trust	trust	NOUN
gp-381	136	24	significantly	significantly	ADV
gp-381	136	25	acts	act	VERB
gp-381	136	26	as	as	ADP
gp-381	136	27	a	a	DET
gp-381	136	28	mediator	mediator	NOUN
gp-381	136	29	in	in	ADP
gp-381	136	30	the	the	DET
gp-381	136	31	relationship	relationship	NOUN
gp-381	136	32	between	between	ADP
gp-381	136	33	satisfaction	satisfaction	NOUN
gp-381	136	34	and	and	CCONJ
gp-381	136	35	customer	customer	NOUN
gp-381	136	36	loyalty	loyalty	NOUN
gp-381	136	37	,	,	PUNCT
gp-381	136	38	with	with	ADP
gp-381	136	39	a	a	DET
gp-381	136	40	path	path	NOUN
gp-381	136	41	coefficient	coefficient	NOUN
gp-381	136	42	of	of	ADP
gp-381	136	43	0.107	0.107	NUM
gp-381	136	44	,	,	PUNCT
gp-381	136	45	tstatistic	tstatistic	ADJ
gp-381	136	46	3.519	3.519	NUM
gp-381	136	47	,	,	PUNCT
gp-381	136	48	and	and	CCONJ
gp-381	136	49	p	p	X
gp-381	136	50	-	-	PUNCT
gp-381	136	51	value	value	NOUN
gp-381	136	52	0.000	0.000	NUM
gp-381	136	53	.	.	PUNCT
gp-381	137	1	these	these	DET
gp-381	137	2	findings	finding	NOUN
gp-381	137	3	indicate	indicate	VERB
gp-381	137	4	that	that	SCONJ
gp-381	137	5	customer	customer	NOUN
gp-381	137	6	satisfaction	satisfaction	NOUN
gp-381	137	7	not	not	PART
gp-381	137	8	only	only	ADV
gp-381	137	9	affects	affect	VERB
gp-381	137	10	loyalty	loyalty	NOUN
gp-381	137	11	directly	directly	ADV
gp-381	137	12	,	,	PUNCT
gp-381	137	13	but	but	CCONJ
gp-381	137	14	also	also	ADV
gp-381	137	15	indirectly	indirectly	ADV
gp-381	137	16	through	through	ADP
gp-381	137	17	increasing	increase	VERB
gp-381	137	18	customer	customer	NOUN
gp-381	137	19	trust	trust	NOUN
gp-381	137	20	.	.	PUNCT
gp-381	138	1	these	these	DET
gp-381	138	2	findings	finding	NOUN
gp-381	138	3	are	be	AUX
gp-381	138	4	in	in	ADP
gp-381	138	5	line	line	NOUN
gp-381	138	6	with	with	ADP
gp-381	138	7	the	the	DET
gp-381	138	8	model	model	NOUN
gp-381	138	9	proposed	propose	VERB
gp-381	138	10	by	by	ADP
gp-381	138	11	hussain	hussain	PROPN
gp-381	138	12	et	et	PROPN
gp-381	138	13	al	al	PROPN
gp-381	138	14	.	.	PROPN
gp-381	139	1	(	(	PUNCT
gp-381	139	2	2023	2023	NUM
gp-381	139	3	)	)	PUNCT
gp-381	139	4	which	which	PRON
gp-381	139	5	analyzes	analyze	VERB
gp-381	139	6	the	the	DET
gp-381	139	7	relationship	relationship	NOUN
gp-381	139	8	between	between	ADP
gp-381	139	9	service	service	NOUN
gp-381	139	10	quality	quality	NOUN
gp-381	139	11	,	,	PUNCT
gp-381	139	12	satisfaction	satisfaction	NOUN
gp-381	139	13	,	,	PUNCT
gp-381	139	14	trust	trust	NOUN
gp-381	139	15	,	,	PUNCT
gp-381	139	16	and	and	CCONJ
gp-381	139	17	destination	destination	NOUN
gp-381	139	18	loyalty	loyalty	NOUN
gp-381	139	19	using	use	VERB
gp-381	139	20	sem	sem	NOUN
gp-381	139	21	.	.	PUNCT
gp-381	140	1	customer	customer	NOUN
gp-381	140	2	satisfaction	satisfaction	NOUN
gp-381	140	3	usually	usually	ADV
gp-381	140	4	arises	arise	VERB
gp-381	140	5	from	from	ADP
gp-381	140	6	pleasant	pleasant	ADJ
gp-381	140	7	,	,	PUNCT
gp-381	140	8	efficient	efficient	ADJ
gp-381	140	9	,	,	PUNCT
gp-381	140	10	and	and	CCONJ
gp-381	140	11	expectation	expectation	NOUN
gp-381	140	12	-	-	PUNCT
gp-381	140	13	meeting	meeting	NOUN
gp-381	140	14	usage	usage	NOUN
gp-381	140	15	experiences	experience	NOUN
gp-381	140	16	.	.	PUNCT
gp-381	141	1	in	in	ADP
gp-381	141	2	timor	timor	PROPN
gp-381	141	3	leste	leste	PROPN
gp-381	141	4	,	,	PUNCT
gp-381	141	5	modern	modern	ADJ
gp-381	141	6	motorcycles	motorcycle	NOUN
gp-381	141	7	are	be	AUX
gp-381	141	8	now	now	ADV
gp-381	141	9	equipped	equip	VERB
gp-381	141	10	with	with	ADP
gp-381	141	11	features	feature	NOUN
gp-381	141	12	such	such	ADJ
gp-381	141	13	as	as	ADP
gp-381	141	14	fuel	fuel	NOUN
gp-381	141	15	injection	injection	NOUN
gp-381	141	16	for	for	ADP
gp-381	141	17	fuel	fuel	NOUN
gp-381	141	18	efficiency	efficiency	NOUN
gp-381	141	19	,	,	PUNCT
gp-381	141	20	abs	ab	VERB
gp-381	141	21	brakes	brake	NOUN
gp-381	141	22	for	for	ADP
gp-381	141	23	riding	ride	VERB
gp-381	141	24	safety	safety	NOUN
gp-381	141	25	,	,	PUNCT
gp-381	141	26	smart	smart	ADJ
gp-381	141	27	key	key	ADJ
gp-381	141	28	systems	system	NOUN
gp-381	141	29	for	for	ADP
gp-381	141	30	additional	additional	ADJ
gp-381	141	31	security	security	NOUN
gp-381	141	32	,	,	PUNCT
gp-381	141	33	and	and	CCONJ
gp-381	141	34	digital	digital	ADJ
gp-381	141	35	panels	panel	NOUN
gp-381	141	36	that	that	PRON
gp-381	141	37	provide	provide	VERB
gp-381	141	38	complete	complete	ADJ
gp-381	141	39	information	information	NOUN
gp-381	141	40	for	for	ADP
gp-381	141	41	riders	rider	NOUN
gp-381	141	42	.	.	PUNCT
gp-381	142	1	all	all	DET
gp-381	142	2	these	these	DET
gp-381	142	3	features	feature	NOUN
gp-381	142	4	provide	provide	VERB
gp-381	142	5	comfort	comfort	NOUN
gp-381	142	6	and	and	CCONJ
gp-381	142	7	added	add	VERB
gp-381	142	8	value	value	NOUN
gp-381	142	9	,	,	PUNCT
gp-381	142	10	which	which	PRON
gp-381	142	11	directly	directly	ADV
gp-381	142	12	increases	increase	VERB
gp-381	142	13	satisfaction	satisfaction	NOUN
gp-381	142	14	.	.	PUNCT
gp-381	143	1	however	however	ADV
gp-381	143	2	,	,	PUNCT
gp-381	143	3	satisfaction	satisfaction	NOUN
gp-381	143	4	alone	alone	ADV
gp-381	143	5	is	be	AUX
gp-381	143	6	not	not	PART
gp-381	143	7	enough	enough	ADJ
gp-381	143	8	to	to	PART
gp-381	143	9	guarantee	guarantee	VERB
gp-381	143	10	loyalty	loyalty	NOUN
gp-381	143	11	,	,	PUNCT
gp-381	143	12	especially	especially	ADV
gp-381	143	13	if	if	SCONJ
gp-381	143	14	customers	customer	NOUN
gp-381	143	15	do	do	AUX
gp-381	143	16	not	not	PART
gp-381	143	17	have	have	VERB
gp-381	143	18	full	full	ADJ
gp-381	143	19	trust	trust	NOUN
gp-381	143	20	in	in	ADP
gp-381	143	21	the	the	DET
gp-381	143	22	brand	brand	NOUN
gp-381	143	23	,	,	PUNCT
gp-381	143	24	aftersales	aftersale	NOUN
gp-381	143	25	service	service	NOUN
gp-381	143	26	,	,	PUNCT
gp-381	143	27	or	or	CCONJ
gp-381	143	28	technical	technical	ADJ
gp-381	143	29	support	support	NOUN
gp-381	143	30	from	from	ADP
gp-381	143	31	the	the	DET
gp-381	143	32	motorcycle	motorcycle	NOUN
gp-381	143	33	company	company	NOUN
gp-381	143	34	.	.	PUNCT
gp-381	144	1	the	the	DET
gp-381	144	2	influence	influence	NOUN
gp-381	144	3	of	of	ADP
gp-381	144	4	service	service	NOUN
gp-381	144	5	quality	quality	NOUN
gp-381	144	6	,	,	PUNCT
gp-381	144	7	satisfaction	satisfaction	NOUN
gp-381	144	8	,	,	PUNCT
gp-381	144	9	and	and	CCONJ
gp-381	144	10	trust	trust	NOUN
gp-381	144	11	on	on	ADP
gp-381	144	12	motorcycle	motorcycle	NOUN
gp-381	144	13	customer	customer	NOUN
gp-381	144	14	loyalty	loyalty	NOUN
gp-381	144	15	in	in	ADP
gp-381	144	16	timor	timor	PROPN
gp-381	144	17	-	-	PUNCT
gp-381	144	18	leste	leste	PROPN
gp-381	144	19	2029	2029	NUM
gp-381	144	20	conclusion	conclusion	NOUN
gp-381	144	21	the	the	DET
gp-381	144	22	study	study	NOUN
gp-381	144	23	found	find	VERB
gp-381	144	24	that	that	SCONJ
gp-381	144	25	service	service	NOUN
gp-381	144	26	quality	quality	NOUN
gp-381	144	27	positively	positively	ADV
gp-381	144	28	and	and	CCONJ
gp-381	144	29	significantly	significantly	ADV
gp-381	144	30	influences	influence	VERB
gp-381	144	31	customer	customer	NOUN
gp-381	144	32	satisfaction	satisfaction	NOUN
gp-381	144	33	,	,	PUNCT
gp-381	144	34	which	which	PRON
gp-381	144	35	in	in	ADP
gp-381	144	36	turn	turn	NOUN
gp-381	144	37	contributes	contribute	VERB
gp-381	144	38	to	to	ADP
gp-381	144	39	customer	customer	NOUN
gp-381	144	40	loyalty	loyalty	NOUN
gp-381	144	41	,	,	PUNCT
gp-381	144	42	as	as	SCONJ
gp-381	144	43	customers	customer	NOUN
gp-381	144	44	who	who	PRON
gp-381	144	45	experience	experience	VERB
gp-381	144	46	highquality	highquality	NOUN
gp-381	144	47	service	service	NOUN
gp-381	144	48	tend	tend	VERB
gp-381	144	49	to	to	PART
gp-381	144	50	remain	remain	VERB
gp-381	144	51	committed	committed	ADJ
gp-381	144	52	and	and	CCONJ
gp-381	144	53	recommend	recommend	VERB
gp-381	144	54	the	the	DET
gp-381	144	55	brand	brand	NOUN
gp-381	144	56	.	.	PUNCT
gp-381	145	1	consistent	consistent	ADJ
gp-381	145	2	service	service	NOUN
gp-381	145	3	quality	quality	NOUN
gp-381	145	4	strengthens	strengthen	VERB
gp-381	145	5	long	long	ADJ
gp-381	145	6	-	-	PUNCT
gp-381	145	7	term	term	NOUN
gp-381	145	8	customer	customer	NOUN
gp-381	145	9	relationships	relationship	NOUN
gp-381	145	10	,	,	PUNCT
gp-381	145	11	while	while	SCONJ
gp-381	145	12	satisfaction	satisfaction	NOUN
gp-381	145	13	also	also	ADV
gp-381	145	14	acts	act	VERB
gp-381	145	15	as	as	ADP
gp-381	145	16	a	a	DET
gp-381	145	17	mediator	mediator	NOUN
gp-381	145	18	between	between	ADP
gp-381	145	19	service	service	NOUN
gp-381	145	20	quality	quality	NOUN
gp-381	145	21	and	and	CCONJ
gp-381	145	22	loyalty	loyalty	NOUN
gp-381	145	23	.	.	PUNCT
gp-381	146	1	interestingly	interestingly	ADV
gp-381	146	2	,	,	PUNCT
gp-381	146	3	satisfaction	satisfaction	NOUN
gp-381	146	4	showed	show	VERB
gp-381	146	5	a	a	DET
gp-381	146	6	negative	negative	ADJ
gp-381	146	7	but	but	CCONJ
gp-381	146	8	significant	significant	ADJ
gp-381	146	9	effect	effect	NOUN
gp-381	146	10	on	on	ADP
gp-381	146	11	customer	customer	NOUN
gp-381	146	12	trust	trust	PROPN
gp-381	146	13	,	,	PUNCT
gp-381	146	14	likely	likely	ADJ
gp-381	146	15	due	due	ADP
gp-381	146	16	to	to	ADP
gp-381	146	17	gaps	gap	NOUN
gp-381	146	18	between	between	ADP
gp-381	146	19	expectations	expectation	NOUN
gp-381	146	20	and	and	CCONJ
gp-381	146	21	the	the	DET
gp-381	146	22	realities	reality	NOUN
gp-381	146	23	of	of	ADP
gp-381	146	24	modern	modern	ADJ
gp-381	146	25	motorcycle	motorcycle	NOUN
gp-381	146	26	technology	technology	NOUN
gp-381	146	27	in	in	ADP
gp-381	146	28	timor	timor	PROPN
gp-381	146	29	-	-	PUNCT
gp-381	146	30	leste	leste	PROPN
gp-381	146	31	.	.	PUNCT
gp-381	147	1	trust	trust	NOUN
gp-381	147	2	significantly	significantly	ADV
gp-381	147	3	impacts	impact	VERB
gp-381	147	4	loyalty	loyalty	NOUN
gp-381	147	5	by	by	ADP
gp-381	147	6	fostering	foster	VERB
gp-381	147	7	security	security	NOUN
gp-381	147	8	,	,	PUNCT
gp-381	147	9	confidence	confidence	NOUN
gp-381	147	10	,	,	PUNCT
gp-381	147	11	and	and	CCONJ
gp-381	147	12	comfort	comfort	NOUN
gp-381	147	13	,	,	PUNCT
gp-381	147	14	and	and	CCONJ
gp-381	147	15	it	it	PRON
gp-381	147	16	mediates	mediate	VERB
gp-381	147	17	the	the	DET
gp-381	147	18	relationship	relationship	NOUN
gp-381	147	19	between	between	ADP
gp-381	147	20	satisfaction	satisfaction	NOUN
gp-381	147	21	and	and	CCONJ
gp-381	147	22	loyalty	loyalty	NOUN
gp-381	147	23	,	,	PUNCT
gp-381	147	24	reinforcing	reinforce	VERB
gp-381	147	25	customers	customer	NOUN
gp-381	147	26	’	'	PUNCT
gp-381	147	27	commitment	commitment	NOUN
gp-381	147	28	.	.	PUNCT
gp-381	148	1	future	future	ADJ
gp-381	148	2	research	research	NOUN
gp-381	148	3	could	could	AUX
gp-381	148	4	explore	explore	VERB
gp-381	148	5	how	how	SCONJ
gp-381	148	6	technological	technological	ADJ
gp-381	148	7	factors	factor	NOUN
gp-381	148	8	influence	influence	VERB
gp-381	148	9	the	the	DET
gp-381	148	10	trust	trust	NOUN
gp-381	148	11	-	-	PUNCT
gp-381	148	12	satisfaction	satisfaction	NOUN
gp-381	148	13	dynamic	dynamic	NOUN
gp-381	148	14	in	in	ADP
gp-381	148	15	emerging	emerge	VERB
gp-381	148	16	markets	market	NOUN
gp-381	148	17	,	,	PUNCT
gp-381	148	18	particularly	particularly	ADV
gp-381	148	19	in	in	ADP
gp-381	148	20	the	the	DET
gp-381	148	21	context	context	NOUN
gp-381	148	22	of	of	ADP
gp-381	148	23	evolving	evolve	VERB
gp-381	148	24	product	product	NOUN
gp-381	148	25	complexity	complexity	NOUN
gp-381	148	26	.	.	PUNCT
gp-381	149	1	reference	reference	NOUN
gp-381	149	2	anabila	anabila	PROPN
gp-381	149	3	,	,	PUNCT
gp-381	149	4	p.	p.	NOUN
gp-381	149	5	(	(	PUNCT
gp-381	149	6	2022	2022	NUM
gp-381	149	7	)	)	PUNCT
gp-381	149	8	.	.	PUNCT
gp-381	150	1	customer	customer	NOUN
gp-381	150	2	satisfaction	satisfaction	NOUN
gp-381	150	3	and	and	CCONJ
gp-381	150	4	loyalty	loyalty	NOUN
gp-381	150	5	:	:	PUNCT
gp-381	150	6	the	the	DET
gp-381	150	7	role	role	NOUN
gp-381	150	8	of	of	ADP
gp-381	150	9	perceived	perceive	VERB
gp-381	150	10	value	value	NOUN
gp-381	150	11	and	and	CCONJ
gp-381	150	12	switching	switch	VERB
gp-381	150	13	costs	cost	NOUN
gp-381	150	14	.	.	PUNCT
gp-381	151	1	journal	journal	NOUN
gp-381	151	2	of	of	ADP
gp-381	151	3	marketing	marketing	NOUN
gp-381	151	4	research	research	NOUN
gp-381	151	5	,	,	PUNCT
gp-381	151	6	45(3	45(3	NUM
gp-381	151	7	)	)	PUNCT
gp-381	151	8	,	,	PUNCT
gp-381	151	9	234	234	NUM
gp-381	151	10	-	-	SYM
gp-381	151	11	248	248	NUM
gp-381	151	12	.	.	PUNCT
gp-381	152	1	boonlertvanich	boonlertvanich	PROPN
gp-381	152	2	,	,	PUNCT
gp-381	152	3	k.	k.	PROPN
gp-381	152	4	(	(	PUNCT
gp-381	152	5	2019	2019	NUM
gp-381	152	6	)	)	PUNCT
gp-381	152	7	.	.	PUNCT
gp-381	153	1	service	service	NOUN
gp-381	153	2	quality	quality	NOUN
gp-381	153	3	,	,	PUNCT
gp-381	153	4	satisfaction	satisfaction	NOUN
gp-381	153	5	,	,	PUNCT
gp-381	153	6	trust	trust	NOUN
gp-381	153	7	,	,	PUNCT
gp-381	153	8	and	and	CCONJ
gp-381	153	9	loyalty	loyalty	NOUN
gp-381	153	10	:	:	PUNCT
gp-381	153	11	the	the	DET
gp-381	153	12	moderating	moderate	VERB
gp-381	153	13	role	role	NOUN
gp-381	153	14	of	of	ADP
gp-381	153	15	main	main	ADJ
gp-381	153	16	-	-	PUNCT
gp-381	153	17	bank	bank	NOUN
gp-381	153	18	and	and	CCONJ
gp-381	153	19	wealth	wealth	NOUN
gp-381	153	20	status	status	NOUN
gp-381	153	21	.	.	PUNCT
gp-381	154	1	international	international	ADJ
gp-381	154	2	journal	journal	PROPN
gp-381	154	3	of	of	ADP
gp-381	154	4	bank	bank	PROPN
gp-381	154	5	marketing	marketing	NOUN
gp-381	154	6	,	,	PUNCT
gp-381	154	7	37(1	37(1	NUM
gp-381	154	8	)	)	PUNCT
gp-381	154	9	,	,	PUNCT
gp-381	154	10	278	278	NUM
gp-381	154	11	-	-	SYM
gp-381	154	12	302	302	NUM
gp-381	154	13	.	.	PUNCT
gp-381	155	1	brigham	brigham	PROPN
gp-381	155	2	,	,	PUNCT
gp-381	155	3	e.	e.	PROPN
gp-381	155	4	f.	f.	PROPN
gp-381	155	5	,	,	PUNCT
gp-381	155	6	&	&	CCONJ
gp-381	155	7	houston	houston	PROPN
gp-381	155	8	,	,	PUNCT
gp-381	155	9	j.	j.	PROPN
gp-381	155	10	f.	f.	PROPN
gp-381	155	11	(	(	PUNCT
gp-381	155	12	2016	2016	NUM
gp-381	155	13	)	)	PUNCT
gp-381	155	14	.	.	PUNCT
gp-381	156	1	fundamentals	fundamental	NOUN
gp-381	156	2	of	of	ADP
gp-381	156	3	financial	financial	ADJ
gp-381	156	4	management	management	NOUN
gp-381	156	5	(	(	PUNCT
gp-381	156	6	14th	14th	NOUN
gp-381	156	7	ed	ed	NOUN
gp-381	156	8	.	.	PUNCT
gp-381	156	9	)	)	PUNCT
gp-381	156	10	.	.	PUNCT
gp-381	157	1	cengage	cengage	PROPN
gp-381	157	2	learning	learning	PROPN
gp-381	157	3	.	.	PUNCT
gp-381	158	1	camilleri	camilleri	PROPN
gp-381	158	2	,	,	PUNCT
gp-381	158	3	m.	m.	NOUN
gp-381	158	4	a.	a.	PROPN
gp-381	158	5	,	,	PUNCT
gp-381	158	6	&	&	CCONJ
gp-381	158	7	filieri	filieri	PROPN
gp-381	158	8	,	,	PUNCT
gp-381	158	9	r.	r.	PROPN
gp-381	158	10	(	(	PUNCT
gp-381	158	11	2023	2023	NUM
gp-381	158	12	)	)	PUNCT
gp-381	158	13	.	.	PUNCT
gp-381	159	1	the	the	DET
gp-381	159	2	interplay	interplay	NOUN
gp-381	159	3	of	of	ADP
gp-381	159	4	service	service	NOUN
gp-381	159	5	quality	quality	NOUN
gp-381	159	6	,	,	PUNCT
gp-381	159	7	customer	customer	NOUN
gp-381	159	8	satisfaction	satisfaction	NOUN
gp-381	159	9	and	and	CCONJ
gp-381	159	10	loyalty	loyalty	NOUN
gp-381	159	11	:	:	PUNCT
gp-381	159	12	evidence	evidence	NOUN
gp-381	159	13	from	from	ADP
gp-381	159	14	the	the	DET
gp-381	159	15	hospitality	hospitality	NOUN
gp-381	159	16	industry	industry	NOUN
gp-381	159	17	.	.	PUNCT
gp-381	160	1	international	international	ADJ
gp-381	160	2	journal	journal	PROPN
gp-381	160	3	of	of	ADP
gp-381	160	4	hospitality	hospitality	PROPN
gp-381	160	5	management	management	NOUN
gp-381	160	6	,	,	PUNCT
gp-381	160	7	95	95	NUM
gp-381	160	8	,	,	PUNCT
gp-381	160	9	102934	102934	NUM
gp-381	160	10	.	.	PUNCT
gp-381	161	1	chen	chen	PROPN
gp-381	161	2	,	,	PUNCT
gp-381	161	3	y.	y.	PROPN
gp-381	161	4	,	,	PUNCT
gp-381	161	5	liu	liu	PROPN
gp-381	161	6	,	,	PUNCT
gp-381	161	7	y.	y.	PROPN
gp-381	161	8	,	,	PUNCT
gp-381	161	9	&	&	CCONJ
gp-381	161	10	zhang	zhang	PROPN
gp-381	161	11	,	,	PUNCT
gp-381	161	12	x.	x.	NOUN
gp-381	161	13	(	(	PUNCT
gp-381	161	14	2022	2022	NUM
gp-381	161	15	)	)	PUNCT
gp-381	161	16	.	.	PUNCT
gp-381	162	1	customer	customer	NOUN
gp-381	162	2	trust	trust	NOUN
gp-381	162	3	and	and	CCONJ
gp-381	162	4	loyalty	loyalty	NOUN
gp-381	162	5	:	:	PUNCT
gp-381	162	6	the	the	DET
gp-381	162	7	role	role	NOUN
gp-381	162	8	of	of	ADP
gp-381	162	9	customer	customer	NOUN
gp-381	162	10	engagement	engagement	NOUN
gp-381	162	11	.	.	PUNCT
gp-381	163	1	frontiers	frontier	NOUN
gp-381	163	2	in	in	ADP
gp-381	163	3	psychology	psychology	NOUN
gp-381	163	4	,	,	PUNCT
gp-381	163	5	13	13	NUM
gp-381	163	6	,	,	PUNCT
gp-381	163	7	876543	876543	NUM
gp-381	163	8	.	.	PUNCT
gp-381	164	1	dam	dam	PROPN
gp-381	164	2	,	,	PUNCT
gp-381	164	3	s.	s.	PROPN
gp-381	164	4	m.	m.	PROPN
gp-381	164	5	,	,	PUNCT
gp-381	164	6	&	&	CCONJ
gp-381	164	7	dam	dam	PROPN
gp-381	164	8	,	,	PUNCT
gp-381	164	9	t.	t.	PROPN
gp-381	164	10	c.	c.	PROPN
gp-381	164	11	(	(	PUNCT
gp-381	164	12	2021	2021	NUM
gp-381	164	13	)	)	PUNCT
gp-381	164	14	.	.	PUNCT
gp-381	165	1	relationships	relationship	NOUN
gp-381	165	2	between	between	ADP
gp-381	165	3	service	service	NOUN
gp-381	165	4	quality	quality	NOUN
gp-381	165	5	,	,	PUNCT
gp-381	165	6	brand	brand	NOUN
gp-381	165	7	image	image	NOUN
gp-381	165	8	,	,	PUNCT
gp-381	165	9	customer	customer	NOUN
gp-381	165	10	satisfaction	satisfaction	NOUN
gp-381	165	11	,	,	PUNCT
gp-381	165	12	and	and	CCONJ
gp-381	165	13	customer	customer	NOUN
gp-381	165	14	loyalty	loyalty	NOUN
gp-381	165	15	.	.	PUNCT
gp-381	166	1	journal	journal	NOUN
gp-381	166	2	of	of	ADP
gp-381	166	3	asian	asian	ADJ
gp-381	166	4	finance	finance	NOUN
gp-381	166	5	,	,	PUNCT
gp-381	166	6	economics	economic	NOUN
gp-381	166	7	and	and	CCONJ
gp-381	166	8	business	business	NOUN
gp-381	166	9	,	,	PUNCT
gp-381	166	10	8(3	8(3	NUM
gp-381	166	11	)	)	PUNCT
gp-381	166	12	,	,	PUNCT
gp-381	166	13	585	585	NUM
gp-381	166	14	-	-	SYM
gp-381	166	15	593	593	NUM
gp-381	166	16	.	.	PUNCT
gp-381	167	1	ferreira	ferreira	PROPN
gp-381	167	2	,	,	PUNCT
gp-381	167	3	p.	p.	PROPN
gp-381	167	4	,	,	PUNCT
gp-381	167	5	silva	silva	PROPN
gp-381	167	6	,	,	PUNCT
gp-381	167	7	c.	c.	PROPN
gp-381	167	8	,	,	PUNCT
gp-381	167	9	&	&	CCONJ
gp-381	167	10	costa	costa	PROPN
gp-381	167	11	,	,	PUNCT
gp-381	167	12	r.	r.	PROPN
gp-381	167	13	(	(	PUNCT
gp-381	167	14	2021	2021	NUM
gp-381	167	15	)	)	PUNCT
gp-381	167	16	.	.	PUNCT
gp-381	168	1	the	the	DET
gp-381	168	2	impact	impact	NOUN
gp-381	168	3	of	of	ADP
gp-381	168	4	service	service	NOUN
gp-381	168	5	quality	quality	NOUN
gp-381	168	6	and	and	CCONJ
gp-381	168	7	trust	trust	NOUN
gp-381	168	8	on	on	ADP
gp-381	168	9	customer	customer	NOUN
gp-381	168	10	satisfaction	satisfaction	NOUN
gp-381	168	11	and	and	CCONJ
gp-381	168	12	loyalty	loyalty	NOUN
gp-381	168	13	.	.	PUNCT
gp-381	169	1	international	international	ADJ
gp-381	169	2	journal	journal	NOUN
gp-381	169	3	of	of	ADP
gp-381	169	4	quality	quality	NOUN
gp-381	169	5	and	and	CCONJ
gp-381	169	6	service	service	NOUN
gp-381	169	7	sciences	science	NOUN
gp-381	169	8	,	,	PUNCT
gp-381	169	9	13(2	13(2	PROPN
gp-381	169	10	)	)	PUNCT
gp-381	169	11	,	,	PUNCT
gp-381	169	12	256272	256272	NUM
gp-381	169	13	.	.	PUNCT
gp-381	170	1	hussain	hussain	PROPN
gp-381	170	2	,	,	PUNCT
gp-381	170	3	r.	r.	PROPN
gp-381	170	4	,	,	PUNCT
gp-381	170	5	al	al	PROPN
gp-381	170	6	nasser	nasser	PROPN
gp-381	170	7	,	,	PUNCT
gp-381	170	8	a.	a.	PROPN
gp-381	170	9	,	,	PUNCT
gp-381	170	10	&	&	CCONJ
gp-381	170	11	hussain	hussain	PROPN
gp-381	170	12	,	,	PUNCT
gp-381	170	13	y.	y.	PROPN
gp-381	170	14	k.	k.	PROPN
gp-381	170	15	(	(	PUNCT
gp-381	170	16	2023	2023	NUM
gp-381	170	17	)	)	PUNCT
gp-381	170	18	.	.	PUNCT
gp-381	171	1	service	service	NOUN
gp-381	171	2	quality	quality	NOUN
gp-381	171	3	and	and	CCONJ
gp-381	171	4	customer	customer	NOUN
gp-381	171	5	satisfaction	satisfaction	NOUN
gp-381	171	6	of	of	ADP
gp-381	171	7	a	a	DET
gp-381	171	8	uae	uae	PROPN
gp-381	171	9	-	-	PUNCT
gp-381	171	10	based	base	VERB
gp-381	171	11	airline	airline	NOUN
gp-381	171	12	:	:	PUNCT
gp-381	171	13	an	an	DET
gp-381	171	14	empirical	empirical	ADJ
gp-381	171	15	investigation	investigation	NOUN
gp-381	171	16	.	.	PUNCT
gp-381	172	1	journal	journal	PROPN
gp-381	172	2	of	of	ADP
gp-381	172	3	air	air	PROPN
gp-381	172	4	transport	transport	PROPN
gp-381	172	5	management	management	NOUN
gp-381	172	6	,	,	PUNCT
gp-381	172	7	42	42	NUM
gp-381	172	8	,	,	PUNCT
gp-381	172	9	167	167	NUM
gp-381	172	10	-	-	SYM
gp-381	172	11	175	175	NUM
gp-381	172	12	.	.	PUNCT
gp-381	173	1	irawan	irawan	PROPN
gp-381	173	2	,	,	PUNCT
gp-381	173	3	d.	d.	PROPN
gp-381	173	4	,	,	PUNCT
gp-381	173	5	&	&	CCONJ
gp-381	173	6	wabiser	wabiser	PROPN
gp-381	173	7	,	,	PUNCT
gp-381	173	8	y.	y.	PROPN
gp-381	173	9	(	(	PUNCT
gp-381	173	10	2025	2025	NUM
gp-381	173	11	)	)	PUNCT
gp-381	173	12	.	.	PUNCT
gp-381	174	1	service	service	NOUN
gp-381	174	2	quality	quality	NOUN
gp-381	174	3	and	and	CCONJ
gp-381	174	4	its	its	PRON
gp-381	174	5	impact	impact	NOUN
gp-381	174	6	on	on	ADP
gp-381	174	7	customer	customer	NOUN
gp-381	174	8	satisfaction	satisfaction	NOUN
gp-381	174	9	and	and	CCONJ
gp-381	174	10	loyalty	loyalty	NOUN
gp-381	174	11	in	in	ADP
gp-381	174	12	the	the	DET
gp-381	174	13	motorcycle	motorcycle	NOUN
gp-381	174	14	industry	industry	NOUN
gp-381	174	15	.	.	PUNCT
gp-381	175	1	international	international	ADJ
gp-381	175	2	journal	journal	PROPN
gp-381	175	3	of	of	ADP
gp-381	175	4	business	business	NOUN
gp-381	175	5	studies	study	NOUN
gp-381	175	6	,	,	PUNCT
gp-381	175	7	12(1	12(1	NUM
gp-381	175	8	)	)	PUNCT
gp-381	175	9	,	,	PUNCT
gp-381	175	10	4560	4560	NUM
gp-381	175	11	.	.	PUNCT
gp-381	176	1	kim	kim	PROPN
gp-381	176	2	,	,	PUNCT
gp-381	176	3	j.	j.	PROPN
gp-381	176	4	,	,	PUNCT
gp-381	176	5	&	&	CCONJ
gp-381	176	6	yum	yum	PROPN
gp-381	176	7	,	,	PUNCT
gp-381	176	8	k.	k.	PROPN
gp-381	176	9	w.	w.	PROPN
gp-381	176	10	(	(	PUNCT
gp-381	176	11	2024	2024	NUM
gp-381	176	12	)	)	PUNCT
gp-381	176	13	.	.	PUNCT
gp-381	177	1	enhancing	enhance	VERB
gp-381	177	2	continuous	continuous	ADJ
gp-381	177	3	usage	usage	NOUN
gp-381	177	4	intention	intention	NOUN
gp-381	177	5	in	in	ADP
gp-381	177	6	e	e	NOUN
gp-381	177	7	-	-	NOUN
gp-381	177	8	commerce	commerce	NOUN
gp-381	177	9	marketplace	marketplace	NOUN
gp-381	177	10	platforms	platform	NOUN
gp-381	177	11	:	:	PUNCT
gp-381	177	12	the	the	DET
gp-381	177	13	effects	effect	NOUN
gp-381	177	14	of	of	ADP
gp-381	177	15	service	service	NOUN
gp-381	177	16	quality	quality	NOUN
gp-381	177	17	,	,	PUNCT
gp-381	177	18	customer	customer	NOUN
gp-381	177	19	satisfaction	satisfaction	NOUN
gp-381	177	20	,	,	PUNCT
gp-381	177	21	and	and	CCONJ
gp-381	177	22	trust	trust	NOUN
gp-381	177	23	.	.	PUNCT
gp-381	178	1	applied	apply	VERB
gp-381	178	2	sciences	science	NOUN
gp-381	178	3	.	.	PUNCT
gp-381	179	1	lapyen	lapyen	PROPN
gp-381	179	2	,	,	PUNCT
gp-381	179	3	r.	r.	PROPN
gp-381	179	4	,	,	PUNCT
gp-381	179	5	&	&	CCONJ
gp-381	179	6	darawong	darawong	PROPN
gp-381	179	7	,	,	PUNCT
gp-381	179	8	c.	c.	PROPN
gp-381	179	9	(	(	PUNCT
gp-381	179	10	2025	2025	NUM
gp-381	179	11	)	)	PUNCT
gp-381	179	12	.	.	PUNCT
gp-381	180	1	technology	technology	NOUN
gp-381	180	2	adoption	adoption	NOUN
gp-381	180	3	and	and	CCONJ
gp-381	180	4	service	service	NOUN
gp-381	180	5	quality	quality	NOUN
gp-381	180	6	in	in	ADP
gp-381	180	7	the	the	DET
gp-381	180	8	automotive	automotive	ADJ
gp-381	180	9	industry	industry	NOUN
gp-381	180	10	:	:	PUNCT
gp-381	180	11	a	a	DET
gp-381	180	12	case	case	NOUN
gp-381	180	13	study	study	NOUN
gp-381	180	14	of	of	ADP
gp-381	180	15	timor	timor	PROPN
gp-381	180	16	leste	leste	PROPN
gp-381	180	17	.	.	PUNCT
gp-381	181	1	asian	asian	ADJ
gp-381	181	2	journal	journal	PROPN
gp-381	181	3	of	of	ADP
gp-381	181	4	technology	technology	NOUN
gp-381	181	5	innovation	innovation	NOUN
gp-381	181	6	,	,	PUNCT
gp-381	181	7	18(2	18(2	NUM
gp-381	181	8	)	)	PUNCT
gp-381	181	9	,	,	PUNCT
gp-381	181	10	112	112	NUM
gp-381	181	11	-	-	SYM
gp-381	181	12	128	128	NUM
gp-381	181	13	.	.	PUNCT
gp-381	182	1	lim	lim	PROPN
gp-381	182	2	,	,	PUNCT
gp-381	182	3	w.	w.	PROPN
gp-381	182	4	m.	m.	PROPN
gp-381	182	5	,	,	PUNCT
gp-381	182	6	rasul	rasul	PROPN
gp-381	182	7	,	,	PUNCT
gp-381	182	8	t.	t.	PROPN
gp-381	182	9	,	,	PUNCT
gp-381	182	10	kumar	kumar	PROPN
gp-381	182	11	,	,	PUNCT
gp-381	182	12	s.	s.	PROPN
gp-381	182	13	,	,	PUNCT
gp-381	182	14	&	&	CCONJ
gp-381	182	15	ala	ala	PROPN
gp-381	182	16	,	,	PUNCT
gp-381	182	17	m.	m.	NOUN
gp-381	182	18	(	(	PUNCT
gp-381	182	19	2023	2023	NUM
gp-381	182	20	)	)	PUNCT
gp-381	182	21	.	.	PUNCT
gp-381	183	1	past	past	ADJ
gp-381	183	2	,	,	PUNCT
gp-381	183	3	present	present	ADJ
gp-381	183	4	,	,	PUNCT
gp-381	183	5	and	and	CCONJ
gp-381	183	6	future	future	NOUN
gp-381	183	7	of	of	ADP
gp-381	183	8	customer	customer	NOUN
gp-381	183	9	engagement	engagement	NOUN
gp-381	183	10	.	.	PUNCT
gp-381	184	1	journal	journal	PROPN
gp-381	184	2	of	of	ADP
gp-381	184	3	business	business	NOUN
gp-381	184	4	research	research	NOUN
gp-381	184	5	,	,	PUNCT
gp-381	184	6	140	140	NUM
gp-381	184	7	,	,	PUNCT
gp-381	184	8	439	439	NUM
gp-381	184	9	-	-	SYM
gp-381	184	10	458	458	NUM
gp-381	184	11	.	.	PUNCT
gp-381	185	1	the	the	DET
gp-381	185	2	influence	influence	NOUN
gp-381	185	3	of	of	ADP
gp-381	185	4	service	service	NOUN
gp-381	185	5	quality	quality	NOUN
gp-381	185	6	,	,	PUNCT
gp-381	185	7	satisfaction	satisfaction	NOUN
gp-381	185	8	,	,	PUNCT
gp-381	185	9	and	and	CCONJ
gp-381	185	10	trust	trust	NOUN
gp-381	185	11	on	on	ADP
gp-381	185	12	motorcycle	motorcycle	NOUN
gp-381	185	13	customer	customer	NOUN
gp-381	185	14	loyalty	loyalty	NOUN
gp-381	185	15	in	in	ADP
gp-381	185	16	timor	timor	PROPN
gp-381	185	17	-	-	PUNCT
gp-381	185	18	leste	leste	PROPN
gp-381	185	19	2030	2030	NUM
gp-381	185	20	nasir	nasir	PROPN
gp-381	185	21	,	,	PUNCT
gp-381	185	22	m.	m.	NOUN
gp-381	185	23	,	,	PUNCT
gp-381	185	24	mohamad	mohamad	PROPN
gp-381	185	25	,	,	PUNCT
gp-381	185	26	m.	m.	NOUN
gp-381	185	27	,	,	PUNCT
gp-381	185	28	ghani	ghani	PROPN
gp-381	185	29	,	,	PUNCT
gp-381	185	30	n.	n.	PROPN
gp-381	185	31	i.	i.	PROPN
gp-381	185	32	,	,	PUNCT
gp-381	185	33	&	&	CCONJ
gp-381	185	34	afthanorhan	afthanorhan	PROPN
gp-381	185	35	,	,	PUNCT
gp-381	185	36	a.	a.	NOUN
gp-381	185	37	(	(	PUNCT
gp-381	185	38	2021	2021	NUM
gp-381	185	39	)	)	PUNCT
gp-381	185	40	.	.	PUNCT
gp-381	186	1	testing	test	VERB
gp-381	186	2	mediation	mediation	NOUN
gp-381	186	3	roles	role	NOUN
gp-381	186	4	of	of	ADP
gp-381	186	5	place	place	NOUN
gp-381	186	6	attachment	attachment	NOUN
gp-381	186	7	and	and	CCONJ
gp-381	186	8	tourist	tourist	NOUN
gp-381	186	9	satisfaction	satisfaction	NOUN
gp-381	186	10	on	on	ADP
gp-381	186	11	destination	destination	NOUN
gp-381	186	12	attractiveness	attractiveness	NOUN
gp-381	186	13	and	and	CCONJ
gp-381	186	14	destination	destination	NOUN
gp-381	186	15	loyalty	loyalty	NOUN
gp-381	186	16	of	of	ADP
gp-381	186	17	local	local	ADJ
gp-381	186	18	tourists	tourist	NOUN
gp-381	186	19	in	in	ADP
gp-381	186	20	langkawi	langkawi	PROPN
gp-381	186	21	island	island	PROPN
gp-381	186	22	,	,	PUNCT
gp-381	186	23	malaysia	malaysia	PROPN
gp-381	186	24	.	.	PUNCT
gp-381	187	1	management	management	NOUN
gp-381	187	2	science	science	NOUN
gp-381	187	3	letters	letter	NOUN
gp-381	187	4	,	,	PUNCT
gp-381	187	5	11(4	11(4	NUM
gp-381	187	6	)	)	PUNCT
gp-381	187	7	,	,	PUNCT
gp-381	187	8	1211	1211	NUM
gp-381	187	9	-	-	SYM
gp-381	187	10	1224	1224	NUM
gp-381	187	11	.	.	PUNCT
gp-381	188	1	roy	roy	PROPN
gp-381	188	2	,	,	PUNCT
gp-381	188	3	s.	s.	PROPN
gp-381	188	4	k.	k.	PROPN
gp-381	188	5	,	,	PUNCT
gp-381	188	6	balaji	balaji	PROPN
gp-381	188	7	,	,	PUNCT
gp-381	188	8	m.	m.	NOUN
gp-381	188	9	s.	s.	PROPN
gp-381	188	10	,	,	PUNCT
gp-381	188	11	sadeque	sadeque	NOUN
gp-381	188	12	,	,	PUNCT
gp-381	188	13	s.	s.	PROPN
gp-381	188	14	,	,	PUNCT
gp-381	188	15	nguyen	nguyen	PROPN
gp-381	188	16	,	,	PUNCT
gp-381	188	17	b.	b.	PROPN
gp-381	188	18	,	,	PUNCT
gp-381	188	19	&	&	CCONJ
gp-381	188	20	melewar	melewar	PROPN
gp-381	188	21	,	,	PUNCT
gp-381	188	22	t.	t.	PROPN
gp-381	188	23	c.	c.	PROPN
gp-381	188	24	(	(	PUNCT
gp-381	188	25	2019	2019	NUM
gp-381	188	26	)	)	PUNCT
gp-381	188	27	.	.	PUNCT
gp-381	189	1	constituents	constituent	NOUN
gp-381	189	2	and	and	CCONJ
gp-381	189	3	consequences	consequence	NOUN
gp-381	189	4	of	of	ADP
gp-381	189	5	smart	smart	ADJ
gp-381	189	6	customer	customer	NOUN
gp-381	189	7	experience	experience	NOUN
gp-381	189	8	in	in	ADP
gp-381	189	9	retailing	retailing	NOUN
gp-381	189	10	.	.	PUNCT
gp-381	190	1	technological	technological	ADJ
gp-381	190	2	forecasting	forecasting	NOUN
gp-381	190	3	and	and	CCONJ
gp-381	190	4	social	social	ADJ
gp-381	190	5	change	change	NOUN
gp-381	190	6	,	,	PUNCT
gp-381	190	7	124	124	NUM
gp-381	190	8	,	,	PUNCT
gp-381	190	9	257	257	NUM
gp-381	190	10	-	-	SYM
gp-381	190	11	270	270	NUM
gp-381	190	12	.	.	PUNCT
gp-381	191	1	tran	tran	PROPN
gp-381	191	2	,	,	PUNCT
gp-381	191	3	v.	v.	PROPN
gp-381	191	4	d.	d.	PROPN
gp-381	191	5	,	,	PUNCT
gp-381	191	6	&	&	CCONJ
gp-381	191	7	nguyen	nguyen	PROPN
gp-381	191	8	,	,	PUNCT
gp-381	191	9	t.	t.	PROPN
gp-381	191	10	d.	d.	PROPN
gp-381	191	11	(	(	PUNCT
gp-381	191	12	2024	2024	NUM
gp-381	191	13	)	)	PUNCT
gp-381	191	14	.	.	PUNCT
gp-381	192	1	the	the	DET
gp-381	192	2	impact	impact	NOUN
gp-381	192	3	of	of	ADP
gp-381	192	4	service	service	NOUN
gp-381	192	5	quality	quality	NOUN
gp-381	192	6	on	on	ADP
gp-381	192	7	customer	customer	NOUN
gp-381	192	8	satisfaction	satisfaction	NOUN
gp-381	192	9	in	in	ADP
gp-381	192	10	the	the	DET
gp-381	192	11	retail	retail	ADJ
gp-381	192	12	industry	industry	NOUN
gp-381	192	13	.	.	PUNCT
gp-381	193	1	journal	journal	NOUN
gp-381	193	2	of	of	ADP
gp-381	193	3	retailing	retailing	NOUN
gp-381	193	4	and	and	CCONJ
gp-381	193	5	consumer	consumer	NOUN
gp-381	193	6	services	service	NOUN
gp-381	193	7	,	,	PUNCT
gp-381	193	8	68	68	NUM
gp-381	193	9	,	,	PUNCT
gp-381	193	10	103042	103042	NUM
gp-381	193	11	.	.	PUNCT
gp-381	194	1	tsania	tsania	PROPN
gp-381	194	2	,	,	PUNCT
gp-381	194	3	n.	n.	NOUN
gp-381	194	4	,	,	PUNCT
gp-381	194	5	&	&	CCONJ
gp-381	194	6	haris	haris	PROPN
gp-381	194	7	,	,	PUNCT
gp-381	194	8	i.	i.	PROPN
gp-381	194	9	a.	a.	PROPN
gp-381	194	10	(	(	PUNCT
gp-381	194	11	2023	2023	NUM
gp-381	194	12	)	)	PUNCT
gp-381	194	13	.	.	PUNCT
gp-381	195	1	service	service	NOUN
gp-381	195	2	quality	quality	NOUN
gp-381	195	3	and	and	CCONJ
gp-381	195	4	trust	trust	NOUN
gp-381	195	5	:	:	PUNCT
gp-381	195	6	their	their	PRON
gp-381	195	7	effects	effect	NOUN
gp-381	195	8	on	on	ADP
gp-381	195	9	customer	customer	NOUN
gp-381	195	10	loyalty	loyalty	NOUN
gp-381	195	11	.	.	PUNCT
gp-381	196	1	journal	journal	NOUN
gp-381	196	2	of	of	ADP
gp-381	196	3	marketing	marketing	NOUN
gp-381	196	4	management	management	NOUN
gp-381	196	5	,	,	PUNCT
gp-381	196	6	38(5	38(5	PROPN
gp-381	196	7	-	-	SYM
gp-381	196	8	6	6	NUM
gp-381	196	9	)	)	PUNCT
gp-381	196	10	,	,	PUNCT
gp-381	196	11	456	456	NUM
gp-381	196	12	-	-	SYM
gp-381	196	13	478	478	NUM
gp-381	196	14	.	.	PUNCT
gp-381	197	1	yang	yang	PROPN
gp-381	197	2	,	,	PUNCT
gp-381	197	3	x.	x.	PROPN
gp-381	197	4	,	,	PUNCT
gp-381	197	5	&	&	CCONJ
gp-381	197	6	yuan	yuan	PROPN
gp-381	197	7	,	,	PUNCT
gp-381	197	8	q.	q.	PROPN
gp-381	197	9	(	(	PUNCT
gp-381	197	10	2018	2018	NUM
gp-381	197	11	)	)	PUNCT
gp-381	197	12	.	.	PUNCT
gp-381	198	1	the	the	DET
gp-381	198	2	effects	effect	NOUN
gp-381	198	3	of	of	ADP
gp-381	198	4	b2c	b2c	ADJ
gp-381	198	5	interaction	interaction	NOUN
gp-381	198	6	on	on	ADP
gp-381	198	7	customer	customer	NOUN
gp-381	198	8	loyalty	loyalty	NOUN
gp-381	198	9	.	.	PUNCT
gp-381	199	1	j.	j.	PROPN
gp-381	199	2	data	data	PROPN
gp-381	199	3	inf	inf	PROPN
gp-381	199	4	.	.	PUNCT
gp-381	200	1	sci	sci	PROPN
gp-381	200	2	.	.	PROPN
gp-381	201	1	yıldız	yıldız	PROPN
gp-381	201	2	,	,	PUNCT
gp-381	201	3	e.	e.	PROPN
gp-381	201	4	,	,	PUNCT
gp-381	201	5	çiftci	çiftci	PROPN
gp-381	201	6	,	,	PUNCT
gp-381	201	7	h.	h.	PROPN
gp-381	201	8	,	,	PUNCT
gp-381	201	9	&	&	CCONJ
gp-381	201	10	şener	şener	PROPN
gp-381	201	11	,	,	PUNCT
gp-381	201	12	b.	b.	PROPN
gp-381	201	13	(	(	PUNCT
gp-381	201	14	2024	2024	NUM
gp-381	201	15	)	)	PUNCT
gp-381	201	16	.	.	PUNCT
gp-381	202	1	quantitative	quantitative	ADJ
gp-381	202	2	research	research	NOUN
gp-381	202	3	methods	method	NOUN
gp-381	202	4	in	in	ADP
gp-381	202	5	tourism	tourism	NOUN
gp-381	202	6	:	:	PUNCT
gp-381	202	7	a	a	DET
gp-381	202	8	comprehensive	comprehensive	ADJ
gp-381	202	9	guide	guide	NOUN
gp-381	202	10	.	.	PUNCT
gp-381	203	1	tourism	tourism	NOUN
gp-381	203	2	management	management	NOUN
gp-381	203	3	perspectives	perspective	NOUN
gp-381	203	4	,	,	PUNCT
gp-381	203	5	45	45	NUM
gp-381	203	6	,	,	PUNCT
gp-381	203	7	101089	101089	NUM
gp-381	203	8	.	.	PUNCT
gp-381	204	1	yuliati	yuliati	PROPN
gp-381	204	2	,	,	PUNCT
gp-381	204	3	a.	a.	PROPN
gp-381	204	4	l.	l.	PROPN
gp-381	204	5	,	,	PUNCT
gp-381	204	6	kusumadewi	kusumadewi	NOUN
gp-381	204	7	,	,	PUNCT
gp-381	204	8	n.	n.	NOUN
gp-381	204	9	m.	m.	NOUN
gp-381	204	10	,	,	PUNCT
gp-381	204	11	&	&	CCONJ
gp-381	204	12	yasa	yasa	PROPN
gp-381	204	13	,	,	PUNCT
gp-381	204	14	n.	n.	PROPN
gp-381	204	15	n.	n.	PROPN
gp-381	204	16	(	(	PUNCT
gp-381	204	17	2024	2024	NUM
gp-381	204	18	)	)	PUNCT
gp-381	204	19	.	.	PUNCT
gp-381	205	1	the	the	DET
gp-381	205	2	role	role	NOUN
gp-381	205	3	of	of	ADP
gp-381	205	4	service	service	NOUN
gp-381	205	5	quality	quality	NOUN
gp-381	205	6	in	in	ADP
gp-381	205	7	building	build	VERB
gp-381	205	8	customer	customer	NOUN
gp-381	205	9	loyalty	loyalty	NOUN
gp-381	205	10	through	through	ADP
gp-381	205	11	satisfaction	satisfaction	NOUN
gp-381	205	12	and	and	CCONJ
gp-381	205	13	trust	trust	NOUN
gp-381	205	14	.	.	PUNCT
gp-381	206	1	international	international	ADJ
gp-381	206	2	journal	journal	PROPN
gp-381	206	3	of	of	ADP
gp-381	206	4	economics	economic	NOUN
gp-381	206	5	and	and	CCONJ
gp-381	206	6	business	business	NOUN
gp-381	206	7	administration	administration	NOUN
gp-381	206	8	,	,	PUNCT
gp-381	206	9	12(1	12(1	NUM
gp-381	206	10	)	)	PUNCT
gp-381	206	11	,	,	PUNCT
gp-381	206	12	89	89	NUM
gp-381	206	13	-	-	SYM
gp-381	206	14	104	104	NUM
gp-381	206	15	.	.	PUNCT
gp-381	207	1	yum	yum	INTJ
gp-381	207	2	,	,	PUNCT
gp-381	207	3	k.	k.	PROPN
gp-381	207	4	,	,	PUNCT
gp-381	207	5	&	&	CCONJ
gp-381	207	6	yoo	yoo	PROPN
gp-381	207	7	,	,	PUNCT
gp-381	207	8	j.	j.	PROPN
gp-381	207	9	j.	j.	PROPN
gp-381	207	10	(	(	PUNCT
gp-381	207	11	2023	2023	NUM
gp-381	207	12	)	)	PUNCT
gp-381	207	13	.	.	PUNCT
gp-381	208	1	service	service	NOUN
gp-381	208	2	quality	quality	NOUN
gp-381	208	3	dimensions	dimension	NOUN
gp-381	208	4	and	and	CCONJ
gp-381	208	5	customer	customer	NOUN
gp-381	208	6	loyalty	loyalty	NOUN
gp-381	208	7	:	:	PUNCT
gp-381	208	8	the	the	DET
gp-381	208	9	mediating	mediate	VERB
gp-381	208	10	role	role	NOUN
gp-381	208	11	of	of	ADP
gp-381	208	12	customer	customer	NOUN
gp-381	208	13	satisfaction	satisfaction	NOUN
gp-381	208	14	.	.	PUNCT
gp-381	209	1	journal	journal	NOUN
gp-381	209	2	of	of	ADP
gp-381	209	3	hospitality	hospitality	NOUN
gp-381	209	4	marketing	marketing	NOUN
gp-381	209	5	&	&	CCONJ
gp-381	209	6	management	management	NOUN
gp-381	209	7	,	,	PUNCT
gp-381	209	8	32(3	32(3	NUM
gp-381	209	9	)	)	PUNCT
gp-381	209	10	,	,	PUNCT
gp-381	209	11	345	345	NUM
gp-381	209	12	-	-	SYM
gp-381	209	13	362	362	NUM
gp-381	209	14	.	.	PUNCT
gp-381	210	1	copyright	copyright	NOUN
gp-381	210	2	holders	holder	NOUN
gp-381	210	3	:	:	PUNCT
gp-381	210	4	candido	candido	PROPN
gp-381	210	5	gomes	gomes	PROPN
gp-381	210	6	cardoso	cardoso	PROPN
gp-381	210	7	,	,	PUNCT
gp-381	210	8	j.	j.	PROPN
gp-381	210	9	johny	johny	PROPN
gp-381	210	10	natu	natu	PROPN
gp-381	210	11	prihanto	prihanto	PROPN
gp-381	210	12	,	,	PUNCT
gp-381	210	13	krist	krist	NOUN
gp-381	210	14	ade	ade	PROPN
gp-381	210	15	sudiyono	sudiyono	PROPN
gp-381	210	16	(	(	PUNCT
gp-381	210	17	2025	2025	NUM
gp-381	210	18	)	)	PUNCT
gp-381	210	19	first	first	ADJ
gp-381	210	20	publication	publication	NOUN
gp-381	210	21	right	right	NOUN
gp-381	210	22	:	:	PUNCT
gp-381	210	23	ajemb	ajemb	PROPN
gp-381	210	24	–	–	PUNCT
gp-381	210	25	american	american	ADJ
gp-381	210	26	journal	journal	PROPN
gp-381	210	27	of	of	ADP
gp-381	210	28	economic	economic	ADJ
gp-381	210	29	and	and	CCONJ
gp-381	210	30	management	management	NOUN
gp-381	210	31	business	business	NOUN