id	sid	tid	token	lemma	pos
gp-75	1	1	1	1	NUM
gp-75	1	2	american	american	ADJ
gp-75	1	3	journal	journal	NOUN
gp-75	1	4	of	of	ADP
gp-75	1	5	economic	economic	ADJ
gp-75	1	6	and	and	CCONJ
gp-75	1	7	management	management	NOUN
gp-75	1	8	business	business	NOUN
gp-75	1	9	p	p	X
gp-75	1	10	-	-	PUNCT
gp-75	1	11	issn	issn	NOUN
gp-75	1	12	:	:	PUNCT
gp-75	1	13	xxxx	xxxx	ADJ
gp-75	1	14	-	-	PUNCT
gp-75	1	15	xxxx	xxxx	ADJ
gp-75	1	16	e	e	NOUN
gp-75	1	17	-	-	NOUN
gp-75	1	18	issn	issn	ADJ
gp-75	1	19	:	:	PUNCT
gp-75	1	20	2835	2835	NUM
gp-75	1	21	-	-	SYM
gp-75	1	22	5199	5199	NUM
gp-75	1	23	vol	vol	NOUN
gp-75	1	24	.	.	NOUN
gp-75	1	25	3	3	NUM
gp-75	1	26	no	no	NOUN
gp-75	1	27	.	.	NOUN
gp-75	1	28	3	3	NUM
gp-75	1	29	march	march	PROPN
gp-75	1	30	2024	2024	NUM
gp-75	1	31	the	the	DET
gp-75	1	32	effect	effect	NOUN
gp-75	1	33	of	of	ADP
gp-75	1	34	e	e	NOUN
gp-75	1	35	-	-	NOUN
gp-75	1	36	service	service	ADJ
gp-75	1	37	quality	quality	NOUN
gp-75	1	38	and	and	CCONJ
gp-75	1	39	ease	ease	NOUN
gp-75	1	40	of	of	ADP
gp-75	1	41	use	use	NOUN
gp-75	1	42	on	on	ADP
gp-75	1	43	customer	customer	NOUN
gp-75	1	44	satisfaction	satisfaction	NOUN
gp-75	1	45	of	of	ADP
gp-75	1	46	welma	welma	ADJ
gp-75	1	47	application	application	NOUN
gp-75	1	48	at	at	ADP
gp-75	1	49	pt	pt	PROPN
gp-75	1	50	bank	bank	PROPN
gp-75	1	51	central	central	PROPN
gp-75	1	52	asia	asia	PROPN
gp-75	1	53	,	,	PUNCT
gp-75	1	54	tbk	tbk	PROPN
gp-75	1	55	hendy	hendy	PROPN
gp-75	1	56	setiady1	setiady1	PROPN
gp-75	1	57	,	,	PUNCT
gp-75	1	58	marlina	marlina	PROPN
gp-75	1	59	widiyanti2	widiyanti2	PROPN
gp-75	2	1	*	*	PUNCT
gp-75	2	2	,	,	PUNCT
gp-75	2	3	ahmad	ahmad	PROPN
gp-75	2	4	maulana3	maulana3	PROPN
gp-75	2	5	,	,	PUNCT
gp-75	2	6	aslamia	aslamia	NOUN
gp-75	2	7	rosa4	rosa4	PROPN
gp-75	2	8	sriwijaya	sriwijaya	PROPN
gp-75	2	9	university	university	PROPN
gp-75	2	10	,	,	PUNCT
gp-75	2	11	palembang	palembang	PROPN
gp-75	2	12	,	,	PUNCT
gp-75	2	13	south	south	PROPN
gp-75	2	14	sumatra	sumatra	PROPN
gp-75	2	15	,	,	PUNCT
gp-75	2	16	indonesia1,2,3,4	indonesia1,2,3,4	ADJ
gp-75	2	17	email	email	NOUN
gp-75	2	18	:	:	PUNCT
gp-75	2	19	01012682226009@student.unsri.ac.id1	01012682226009@student.unsri.ac.id1	NUM
gp-75	2	20	,	,	PUNCT
gp-75	2	21	marlinawidiyanti@fe.unsri.ac.id2	marlinawidiyanti@fe.unsri.ac.id2	NOUN
gp-75	2	22	*	*	ADJ
gp-75	2	23	,	,	PUNCT
gp-75	2	24	maulana25@unsri.ac.id3	maulana25@unsri.ac.id3	ADJ
gp-75	2	25	,	,	PUNCT
gp-75	2	26	aslamiarosa@fe.unsri.ac.id4	aslamiarosa@fe.unsri.ac.id4	ADP
gp-75	2	27	abstract	abstract	ADJ
gp-75	2	28	this	this	DET
gp-75	2	29	study	study	NOUN
gp-75	2	30	aims	aim	VERB
gp-75	2	31	to	to	PART
gp-75	2	32	determine	determine	VERB
gp-75	2	33	the	the	DET
gp-75	2	34	effect	effect	NOUN
gp-75	2	35	of	of	ADP
gp-75	2	36	e	e	NOUN
gp-75	2	37	-	-	NOUN
gp-75	2	38	service	service	ADJ
gp-75	2	39	quality	quality	NOUN
gp-75	2	40	and	and	CCONJ
gp-75	2	41	ease	ease	NOUN
gp-75	2	42	of	of	ADP
gp-75	2	43	use	use	NOUN
gp-75	2	44	on	on	ADP
gp-75	2	45	customer	customer	NOUN
gp-75	2	46	satisfaction	satisfaction	NOUN
gp-75	2	47	of	of	ADP
gp-75	2	48	the	the	DET
gp-75	2	49	welma	welma	ADJ
gp-75	2	50	application	application	NOUN
gp-75	2	51	at	at	ADP
gp-75	2	52	pt	pt	PROPN
gp-75	2	53	bank	bank	PROPN
gp-75	2	54	central	central	PROPN
gp-75	2	55	asia	asia	PROPN
gp-75	2	56	,	,	PUNCT
gp-75	2	57	tbk	tbk	PROPN
gp-75	2	58	.	.	PUNCT
gp-75	3	1	the	the	DET
gp-75	3	2	population	population	NOUN
gp-75	3	3	in	in	ADP
gp-75	3	4	this	this	DET
gp-75	3	5	study	study	NOUN
gp-75	3	6	is	be	AUX
gp-75	3	7	all	all	PRON
gp-75	3	8	customers	customer	NOUN
gp-75	3	9	who	who	PRON
gp-75	3	10	are	be	AUX
gp-75	3	11	active	active	ADJ
gp-75	3	12	users	user	NOUN
gp-75	3	13	of	of	ADP
gp-75	3	14	the	the	DET
gp-75	3	15	welma	welma	ADJ
gp-75	3	16	application	application	NOUN
gp-75	3	17	at	at	ADP
gp-75	3	18	pt	pt	PROPN
gp-75	3	19	.	.	PROPN
gp-75	3	20	bank	bank	PROPN
gp-75	3	21	central	central	PROPN
gp-75	3	22	asia	asia	PROPN
gp-75	3	23	,	,	PUNCT
gp-75	3	24	tbk	tbk	NOUN
gp-75	3	25	in	in	ADP
gp-75	3	26	2023	2023	NUM
gp-75	3	27	will	will	AUX
gp-75	3	28	total	total	VERB
gp-75	3	29	126,440	126,440	NUM
gp-75	3	30	customers	customer	NOUN
gp-75	3	31	.	.	PUNCT
gp-75	4	1	based	base	VERB
gp-75	4	2	on	on	ADP
gp-75	4	3	calculations	calculation	NOUN
gp-75	4	4	using	use	VERB
gp-75	4	5	the	the	DET
gp-75	4	6	slovin	slovin	NOUN
gp-75	4	7	formula	formula	NOUN
gp-75	4	8	,	,	PUNCT
gp-75	4	9	the	the	DET
gp-75	4	10	sample	sample	NOUN
gp-75	4	11	of	of	ADP
gp-75	4	12	respondents	respondent	NOUN
gp-75	4	13	in	in	ADP
gp-75	4	14	this	this	DET
gp-75	4	15	study	study	NOUN
gp-75	4	16	became	become	VERB
gp-75	4	17	as	as	ADV
gp-75	4	18	many	many	ADJ
gp-75	4	19	as	as	ADP
gp-75	4	20	400	400	NUM
gp-75	4	21	customers	customer	NOUN
gp-75	4	22	at	at	ADP
gp-75	4	23	pt	pt	PROPN
gp-75	4	24	bank	bank	PROPN
gp-75	4	25	central	central	PROPN
gp-75	4	26	asia	asia	PROPN
gp-75	4	27	,	,	PUNCT
gp-75	4	28	tbk	tbk	PROPN
gp-75	4	29	.	.	PUNCT
gp-75	5	1	the	the	DET
gp-75	5	2	results	result	NOUN
gp-75	5	3	of	of	ADP
gp-75	5	4	multiple	multiple	ADJ
gp-75	5	5	linear	linear	NOUN
gp-75	5	6	analyses	analysis	NOUN
gp-75	5	7	show	show	VERB
gp-75	5	8	that	that	SCONJ
gp-75	5	9	e	e	NOUN
gp-75	5	10	-	-	NOUN
gp-75	5	11	service	service	ADJ
gp-75	5	12	quality	quality	NOUN
gp-75	5	13	and	and	CCONJ
gp-75	5	14	ease	ease	NOUN
gp-75	5	15	of	of	ADP
gp-75	5	16	use	use	NOUN
gp-75	5	17	positively	positively	ADV
gp-75	5	18	and	and	CCONJ
gp-75	5	19	significantly	significantly	ADV
gp-75	5	20	affect	affect	VERB
gp-75	5	21	customer	customer	NOUN
gp-75	5	22	satisfaction	satisfaction	NOUN
gp-75	5	23	.	.	PUNCT
gp-75	6	1	in	in	ADP
gp-75	6	2	the	the	DET
gp-75	6	3	variable	variable	ADJ
gp-75	6	4	e	e	NOUN
gp-75	6	5	-	-	NOUN
gp-75	6	6	service	service	ADJ
gp-75	6	7	quality	quality	NOUN
gp-75	6	8	,	,	PUNCT
gp-75	6	9	maintenance	maintenance	NOUN
gp-75	6	10	is	be	AUX
gp-75	6	11	expected	expect	VERB
gp-75	6	12	to	to	PART
gp-75	6	13	be	be	AUX
gp-75	6	14	carried	carry	VERB
gp-75	6	15	out	out	ADP
gp-75	6	16	outside	outside	ADP
gp-75	6	17	the	the	DET
gp-75	6	18	hours	hour	NOUN
gp-75	6	19	that	that	PRON
gp-75	6	20	customers	customer	NOUN
gp-75	6	21	often	often	ADV
gp-75	6	22	use	use	VERB
gp-75	6	23	.	.	PUNCT
gp-75	7	1	in	in	ADP
gp-75	7	2	the	the	DET
gp-75	7	3	variable	variable	ADJ
gp-75	7	4	ease	ease	NOUN
gp-75	7	5	of	of	ADP
gp-75	7	6	use	use	NOUN
gp-75	7	7	,	,	PUNCT
gp-75	7	8	it	it	PRON
gp-75	7	9	is	be	AUX
gp-75	7	10	expected	expect	VERB
gp-75	7	11	to	to	PART
gp-75	7	12	provide	provide	VERB
gp-75	7	13	features	feature	NOUN
gp-75	7	14	that	that	PRON
gp-75	7	15	have	have	AUX
gp-75	7	16	been	be	AUX
gp-75	7	17	adjusted	adjust	VERB
gp-75	7	18	to	to	ADP
gp-75	7	19	customer	customer	NOUN
gp-75	7	20	needs	need	NOUN
gp-75	7	21	in	in	ADP
gp-75	7	22	making	make	VERB
gp-75	7	23	transactions	transaction	NOUN
gp-75	7	24	.	.	PUNCT
gp-75	8	1	in	in	ADP
gp-75	8	2	addition	addition	NOUN
gp-75	8	3	,	,	PUNCT
gp-75	8	4	an	an	DET
gp-75	8	5	evaluation	evaluation	NOUN
gp-75	8	6	is	be	AUX
gp-75	8	7	carried	carry	VERB
gp-75	8	8	out	out	ADP
gp-75	8	9	on	on	ADP
gp-75	8	10	what	what	PRON
gp-75	8	11	features	feature	NOUN
gp-75	8	12	are	be	AUX
gp-75	8	13	unnecessary	unnecessary	ADJ
gp-75	8	14	or	or	CCONJ
gp-75	8	15	need	need	VERB
gp-75	8	16	to	to	PART
gp-75	8	17	be	be	AUX
gp-75	8	18	added	add	VERB
gp-75	8	19	to	to	ADP
gp-75	8	20	the	the	DET
gp-75	8	21	application	application	NOUN
gp-75	8	22	,	,	PUNCT
gp-75	8	23	which	which	PRON
gp-75	8	24	allows	allow	VERB
gp-75	8	25	the	the	DET
gp-75	8	26	display	display	NOUN
gp-75	8	27	of	of	ADP
gp-75	8	28	features	feature	NOUN
gp-75	8	29	in	in	ADP
gp-75	8	30	the	the	DET
gp-75	8	31	welma	welma	ADJ
gp-75	8	32	application	application	NOUN
gp-75	8	33	to	to	PART
gp-75	8	34	be	be	AUX
gp-75	8	35	used	use	VERB
gp-75	8	36	according	accord	VERB
gp-75	8	37	to	to	ADP
gp-75	8	38	customer	customer	NOUN
gp-75	8	39	needs	need	NOUN
gp-75	8	40	.	.	PUNCT
gp-75	9	1	keywords	keyword	NOUN
gp-75	9	2	:	:	PUNCT
gp-75	9	3	e	e	X
gp-75	9	4	-	-	NOUN
gp-75	9	5	service	service	ADJ
gp-75	9	6	quality	quality	NOUN
gp-75	9	7	,	,	PUNCT
gp-75	9	8	ease	ease	NOUN
gp-75	9	9	of	of	ADP
gp-75	9	10	use	use	NOUN
gp-75	9	11	,	,	PUNCT
gp-75	9	12	customer	customer	NOUN
gp-75	9	13	satisfaction	satisfaction	NOUN
gp-75	9	14	.	.	PUNCT
gp-75	10	1	this	this	DET
gp-75	10	2	article	article	NOUN
gp-75	10	3	is	be	AUX
gp-75	10	4	licensed	license	VERB
gp-75	10	5	under	under	ADP
gp-75	10	6	a	a	DET
gp-75	10	7	creative	creative	ADJ
gp-75	10	8	commons	common	NOUN
gp-75	10	9	attribution	attribution	NOUN
gp-75	10	10	-	-	PUNCT
gp-75	10	11	sharealike	sharealike	ADJ
gp-75	10	12	4.0	4.0	NUM
gp-75	10	13	international	international	ADJ
gp-75	10	14	introduction	introduction	NOUN
gp-75	10	15	technology	technology	NOUN
gp-75	10	16	is	be	AUX
gp-75	10	17	important	important	ADJ
gp-75	10	18	in	in	ADP
gp-75	10	19	improving	improve	VERB
gp-75	10	20	the	the	DET
gp-75	10	21	quality	quality	NOUN
gp-75	10	22	of	of	ADP
gp-75	10	23	services	service	NOUN
gp-75	10	24	provided	provide	VERB
gp-75	10	25	by	by	ADP
gp-75	10	26	businesses	business	NOUN
gp-75	10	27	.	.	PUNCT
gp-75	11	1	internet	internet	NOUN
gp-75	11	2	technology	technology	NOUN
gp-75	11	3	,	,	PUNCT
gp-75	11	4	regarded	regard	VERB
gp-75	11	5	as	as	ADP
gp-75	11	6	the	the	DET
gp-75	11	7	third	third	ADJ
gp-75	11	8	wave	wave	NOUN
gp-75	11	9	of	of	ADP
gp-75	11	10	revolution	revolution	NOUN
gp-75	11	11	following	follow	VERB
gp-75	11	12	agriculture	agriculture	NOUN
gp-75	11	13	and	and	CCONJ
gp-75	11	14	the	the	DET
gp-75	11	15	industrial	industrial	ADJ
gp-75	11	16	revolution	revolution	NOUN
gp-75	11	17	,	,	PUNCT
gp-75	11	18	stands	stand	VERB
gp-75	11	19	out	out	ADP
gp-75	11	20	as	as	ADP
gp-75	11	21	a	a	DET
gp-75	11	22	pivotal	pivotal	ADJ
gp-75	11	23	force	force	NOUN
gp-75	11	24	in	in	ADP
gp-75	11	25	catalyzing	catalyze	VERB
gp-75	11	26	the	the	DET
gp-75	11	27	information	information	NOUN
gp-75	11	28	revolution	revolution	NOUN
gp-75	11	29	within	within	ADP
gp-75	11	30	society	society	NOUN
gp-75	11	31	.	.	PUNCT
gp-75	12	1	the	the	DET
gp-75	12	2	arrival	arrival	NOUN
gp-75	12	3	and	and	CCONJ
gp-75	12	4	adoption	adoption	NOUN
gp-75	12	5	of	of	ADP
gp-75	12	6	the	the	DET
gp-75	12	7	internet	internet	NOUN
gp-75	12	8	in	in	ADP
gp-75	12	9	the	the	DET
gp-75	12	10	industry	industry	NOUN
gp-75	12	11	have	have	AUX
gp-75	12	12	eliminated	eliminate	VERB
gp-75	12	13	the	the	DET
gp-75	12	14	constraints	constraint	NOUN
gp-75	12	15	of	of	ADP
gp-75	12	16	distance	distance	NOUN
gp-75	12	17	,	,	PUNCT
gp-75	12	18	time	time	NOUN
gp-75	12	19	,	,	PUNCT
gp-75	12	20	and	and	CCONJ
gp-75	12	21	communication	communication	NOUN
gp-75	12	22	,	,	PUNCT
gp-75	12	23	making	make	VERB
gp-75	12	24	the	the	DET
gp-75	12	25	world	world	NOUN
gp-75	12	26	truly	truly	ADV
gp-75	12	27	a	a	DET
gp-75	12	28	small	small	ADJ
gp-75	12	29	village	village	NOUN
gp-75	12	30	(	(	PUNCT
gp-75	12	31	imhar	imhar	ADJ
gp-75	12	32	,	,	PUNCT
gp-75	12	33	2022	2022	NUM
gp-75	12	34	)	)	PUNCT
gp-75	12	35	.	.	PUNCT
gp-75	13	1	bca	bca	PROPN
gp-75	13	2	,	,	PUNCT
gp-75	13	3	originally	originally	ADV
gp-75	13	4	known	know	VERB
gp-75	13	5	as	as	ADP
gp-75	13	6	bank	bank	PROPN
gp-75	13	7	central	central	PROPN
gp-75	13	8	asia	asia	PROPN
gp-75	13	9	nv	nv	PROPN
gp-75	13	10	,	,	PUNCT
gp-75	13	11	commenced	commence	VERB
gp-75	13	12	its	its	PRON
gp-75	13	13	operations	operation	NOUN
gp-75	13	14	in	in	ADP
gp-75	13	15	1957	1957	NUM
gp-75	13	16	.	.	PUNCT
gp-75	14	1	since	since	SCONJ
gp-75	14	2	then	then	ADV
gp-75	14	3	,	,	PUNCT
gp-75	14	4	it	it	PRON
gp-75	14	5	has	have	AUX
gp-75	14	6	evolved	evolve	VERB
gp-75	14	7	to	to	PART
gp-75	14	8	become	become	VERB
gp-75	14	9	indonesia	indonesia	PROPN
gp-75	14	10	's	's	PART
gp-75	14	11	largest	large	ADJ
gp-75	14	12	private	private	ADJ
gp-75	14	13	bank	bank	NOUN
gp-75	14	14	,	,	PUNCT
gp-75	14	15	catering	cater	VERB
gp-75	14	16	to	to	ADP
gp-75	14	17	diverse	diverse	VERB
gp-75	14	18	customer	customer	NOUN
gp-75	14	19	segments	segment	NOUN
gp-75	14	20	encompassing	encompass	VERB
gp-75	14	21	both	both	DET
gp-75	14	22	individuals	individual	NOUN
gp-75	14	23	and	and	CCONJ
gp-75	14	24	businesses	business	NOUN
gp-75	14	25	.	.	PUNCT
gp-75	15	1	with	with	ADP
gp-75	15	2	an	an	DET
gp-75	15	3	extensive	extensive	ADJ
gp-75	15	4	electronic	electronic	ADJ
gp-75	15	5	banking	banking	NOUN
gp-75	15	6	infrastructure	infrastructure	NOUN
gp-75	15	7	and	and	CCONJ
gp-75	15	8	branch	branch	NOUN
gp-75	15	9	network	network	NOUN
gp-75	15	10	spanning	span	VERB
gp-75	15	11	almost	almost	ADV
gp-75	15	12	all	all	PRON
gp-75	15	13	major	major	ADJ
gp-75	15	14	cities	city	NOUN
gp-75	15	15	in	in	ADP
gp-75	15	16	the	the	DET
gp-75	15	17	country	country	NOUN
gp-75	15	18	,	,	PUNCT
gp-75	15	19	bca	bca	PROPN
gp-75	15	20	stands	stand	VERB
gp-75	15	21	as	as	ADP
gp-75	15	22	one	one	NUM
gp-75	15	23	of	of	ADP
gp-75	15	24	indonesia	indonesia	PROPN
gp-75	15	25	's	's	PART
gp-75	15	26	foremost	foremost	ADJ
gp-75	15	27	transactional	transactional	ADJ
gp-75	15	28	banks	bank	NOUN
gp-75	15	29	.	.	PUNCT
gp-75	16	1	its	its	PRON
gp-75	16	2	mailto:01012682226009@student.unsri.ac.id	mailto:01012682226009@student.unsri.ac.id	ADJ
gp-75	16	3	mailto:marlinawidiyanti@fe.unsri.ac.id	mailto:marlinawidiyanti@fe.unsri.ac.id	PROPN
gp-75	16	4	mailto:maulana25@unsri.ac.id	mailto:maulana25@unsri.ac.id	NOUN
gp-75	16	5	https://creativecommons.org/licenses/by-sa/4.0/	https://creativecommons.org/licenses/by-sa/4.0/	PROPN
gp-75	16	6	https://creativecommons.org/licenses/by-sa/4.0/	https://creativecommons.org/licenses/by-sa/4.0/	PROPN
gp-75	16	7	american	american	PROPN
gp-75	16	8	journal	journal	PROPN
gp-75	16	9	of	of	ADP
gp-75	16	10	economic	economic	ADJ
gp-75	16	11	and	and	CCONJ
gp-75	16	12	management	management	NOUN
gp-75	16	13	business	business	NOUN
gp-75	16	14	vol	vol	NOUN
gp-75	16	15	.	.	PROPN
gp-75	16	16	3	3	NUM
gp-75	16	17	no	no	NOUN
gp-75	16	18	.	.	NOUN
gp-75	16	19	3	3	NUM
gp-75	16	20	march	march	PROPN
gp-75	16	21	2023	2023	NUM
gp-75	16	22	2	2	NUM
gp-75	16	23	online	online	ADV
gp-75	16	24	-	-	PUNCT
gp-75	16	25	connected	connect	VERB
gp-75	16	26	branch	branch	NOUN
gp-75	16	27	offices	office	NOUN
gp-75	16	28	,	,	PUNCT
gp-75	16	29	atms	atms	NOUN
gp-75	16	30	,	,	PUNCT
gp-75	16	31	internet	internet	NOUN
gp-75	16	32	,	,	PUNCT
gp-75	16	33	and	and	CCONJ
gp-75	16	34	mobile	mobile	NOUN
gp-75	16	35	banking	banking	NOUN
gp-75	16	36	services	service	NOUN
gp-75	16	37	ensure	ensure	VERB
gp-75	16	38	seamless	seamless	ADJ
gp-75	16	39	and	and	CCONJ
gp-75	16	40	convenient	convenient	ADJ
gp-75	16	41	transactions	transaction	NOUN
gp-75	16	42	for	for	ADP
gp-75	16	43	its	its	PRON
gp-75	16	44	customers	customer	NOUN
gp-75	16	45	.	.	PUNCT
gp-75	17	1	currently	currently	ADV
gp-75	17	2	,	,	PUNCT
gp-75	17	3	bca	bca	PROPN
gp-75	17	4	and	and	CCONJ
gp-75	17	5	its	its	PRON
gp-75	17	6	subsidiaries	subsidiary	NOUN
gp-75	17	7	benefit	benefit	VERB
gp-75	17	8	from	from	ADP
gp-75	17	9	the	the	DET
gp-75	17	10	dedication	dedication	NOUN
gp-75	17	11	of	of	ADP
gp-75	17	12	over	over	ADP
gp-75	17	13	25,000	25,000	NUM
gp-75	17	14	skilled	skilled	ADJ
gp-75	17	15	employees	employee	NOUN
gp-75	17	16	.	.	PUNCT
gp-75	18	1	bca	bca	PROPN
gp-75	18	2	remains	remain	VERB
gp-75	18	3	at	at	ADP
gp-75	18	4	the	the	DET
gp-75	18	5	forefront	forefront	NOUN
gp-75	18	6	of	of	ADP
gp-75	18	7	the	the	DET
gp-75	18	8	indonesian	indonesian	ADJ
gp-75	18	9	banking	banking	NOUN
gp-75	18	10	sector	sector	NOUN
gp-75	18	11	,	,	PUNCT
gp-75	18	12	managing	manage	VERB
gp-75	18	13	over	over	ADP
gp-75	18	14	15	15	NUM
gp-75	18	15	million	million	NUM
gp-75	18	16	customer	customer	NOUN
gp-75	18	17	accounts	account	NOUN
gp-75	18	18	,	,	PUNCT
gp-75	18	19	processing	process	VERB
gp-75	18	20	countless	countless	ADJ
gp-75	18	21	financial	financial	ADJ
gp-75	18	22	transactions	transaction	NOUN
gp-75	18	23	,	,	PUNCT
gp-75	18	24	and	and	CCONJ
gp-75	18	25	offering	offer	VERB
gp-75	18	26	a	a	DET
gp-75	18	27	wide	wide	ADJ
gp-75	18	28	array	array	NOUN
gp-75	18	29	of	of	ADP
gp-75	18	30	products	product	NOUN
gp-75	18	31	and	and	CCONJ
gp-75	18	32	services	service	NOUN
gp-75	18	33	tailored	tailor	VERB
gp-75	18	34	to	to	ADP
gp-75	18	35	individual	individual	ADJ
gp-75	18	36	and	and	CCONJ
gp-75	18	37	corporate	corporate	ADJ
gp-75	18	38	needs	need	NOUN
gp-75	18	39	.	.	PUNCT
gp-75	19	1	furthermore	furthermore	ADV
gp-75	19	2	,	,	PUNCT
gp-75	19	3	it	it	PRON
gp-75	19	4	extends	extend	VERB
gp-75	19	5	loan	loan	NOUN
gp-75	19	6	facilities	facility	NOUN
gp-75	19	7	to	to	ADP
gp-75	19	8	individual	individual	ADJ
gp-75	19	9	,	,	PUNCT
gp-75	19	10	sme	sme	NOUN
gp-75	19	11	,	,	PUNCT
gp-75	19	12	commercial	commercial	ADJ
gp-75	19	13	,	,	PUNCT
gp-75	19	14	and	and	CCONJ
gp-75	19	15	corporate	corporate	ADJ
gp-75	19	16	clients	client	NOUN
gp-75	19	17	,	,	PUNCT
gp-75	19	18	solidifying	solidify	VERB
gp-75	19	19	its	its	PRON
gp-75	19	20	position	position	NOUN
gp-75	19	21	as	as	ADP
gp-75	19	22	a	a	DET
gp-75	19	23	comprehensive	comprehensive	ADJ
gp-75	19	24	financial	financial	ADJ
gp-75	19	25	institution	institution	NOUN
gp-75	19	26	(	(	PUNCT
gp-75	19	27	www.bca.co.id	www.bca.co.id	PROPN
gp-75	19	28	,	,	PUNCT
gp-75	19	29	2023	2023	NUM
gp-75	19	30	)	)	PUNCT
gp-75	19	31	.	.	PUNCT
gp-75	20	1	one	one	NUM
gp-75	20	2	bank	bank	NOUN
gp-75	20	3	with	with	ADP
gp-75	20	4	great	great	ADJ
gp-75	20	5	achievements	achievement	NOUN
gp-75	20	6	and	and	CCONJ
gp-75	20	7	customers	customer	NOUN
gp-75	20	8	spread	spread	VERB
gp-75	20	9	throughout	throughout	ADP
gp-75	20	10	the	the	DET
gp-75	20	11	country	country	NOUN
gp-75	20	12	is	be	AUX
gp-75	20	13	pt	pt	PROPN
gp-75	20	14	bank	bank	PROPN
gp-75	20	15	central	central	PROPN
gp-75	20	16	asia	asia	PROPN
gp-75	20	17	(	(	PUNCT
gp-75	20	18	bca	bca	PROPN
gp-75	20	19	)	)	PUNCT
gp-75	20	20	.	.	PUNCT
gp-75	21	1	in	in	ADP
gp-75	21	2	terms	term	NOUN
gp-75	21	3	of	of	ADP
gp-75	21	4	service	service	NOUN
gp-75	21	5	,	,	PUNCT
gp-75	21	6	all	all	DET
gp-75	21	7	components	component	NOUN
gp-75	21	8	of	of	ADP
gp-75	21	9	bca	bca	PROPN
gp-75	21	10	always	always	ADV
gp-75	21	11	prioritize	prioritize	VERB
gp-75	21	12	quality	quality	NOUN
gp-75	21	13	and	and	CCONJ
gp-75	21	14	satisfaction	satisfaction	NOUN
gp-75	21	15	from	from	ADP
gp-75	21	16	consumers	consumer	NOUN
gp-75	21	17	or	or	CCONJ
gp-75	21	18	customers	customer	NOUN
gp-75	21	19	.	.	PUNCT
gp-75	22	1	bank	bank	PROPN
gp-75	22	2	bca	bca	PROPN
gp-75	22	3	is	be	AUX
gp-75	22	4	always	always	ADV
gp-75	22	5	responsive	responsive	ADJ
gp-75	22	6	to	to	ADP
gp-75	22	7	changes	change	NOUN
gp-75	22	8	in	in	ADP
gp-75	22	9	every	every	DET
gp-75	22	10	condition	condition	NOUN
gp-75	22	11	;	;	PUNCT
gp-75	22	12	of	of	ADP
gp-75	22	13	course	course	NOUN
gp-75	22	14	,	,	PUNCT
gp-75	22	15	in	in	ADP
gp-75	22	16	technological	technological	ADJ
gp-75	22	17	changes	change	NOUN
gp-75	22	18	,	,	PUNCT
gp-75	22	19	bank	bank	PROPN
gp-75	22	20	bca	bca	PROPN
gp-75	22	21	has	have	VERB
gp-75	22	22	a	a	DET
gp-75	22	23	certain	certain	ADJ
gp-75	22	24	focus	focus	NOUN
gp-75	22	25	.	.	PUNCT
gp-75	23	1	in	in	ADP
gp-75	23	2	response	response	NOUN
gp-75	23	3	,	,	PUNCT
gp-75	23	4	bank	bank	PROPN
gp-75	23	5	bca	bca	PROPN
gp-75	23	6	has	have	AUX
gp-75	23	7	implemented	implement	VERB
gp-75	23	8	a	a	DET
gp-75	23	9	strategy	strategy	NOUN
gp-75	23	10	to	to	PART
gp-75	23	11	digitize	digitize	VERB
gp-75	23	12	bca	bca	PROPN
gp-75	23	13	bank	bank	PROPN
gp-75	23	14	products	product	NOUN
gp-75	23	15	.	.	PUNCT
gp-75	24	1	furthermore	furthermore	ADV
gp-75	24	2	,	,	PUNCT
gp-75	24	3	preparing	prepare	VERB
gp-75	24	4	strategies	strategy	NOUN
gp-75	24	5	to	to	PART
gp-75	24	6	address	address	VERB
gp-75	24	7	consumer	consumer	NOUN
gp-75	24	8	behavior	behavior	NOUN
gp-75	24	9	in	in	ADP
gp-75	24	10	finance	finance	NOUN
gp-75	24	11	and	and	CCONJ
gp-75	24	12	banking	banking	NOUN
gp-75	24	13	is	be	AUX
gp-75	24	14	important	important	ADJ
gp-75	24	15	.	.	PUNCT
gp-75	25	1	one	one	NUM
gp-75	25	2	of	of	ADP
gp-75	25	3	them	they	PRON
gp-75	25	4	is	be	AUX
gp-75	25	5	the	the	DET
gp-75	25	6	presentation	presentation	NOUN
gp-75	25	7	of	of	ADP
gp-75	25	8	bca	bca	PROPN
gp-75	25	9	bank	bank	PROPN
gp-75	25	10	's	's	PART
gp-75	25	11	digital	digital	ADJ
gp-75	25	12	banking	banking	NOUN
gp-75	25	13	products	product	NOUN
gp-75	25	14	(	(	PUNCT
gp-75	25	15	imhar	imhar	ADJ
gp-75	25	16	,	,	PUNCT
gp-75	25	17	2022	2022	NUM
gp-75	25	18	)	)	PUNCT
gp-75	25	19	.	.	PUNCT
gp-75	26	1	the	the	DET
gp-75	26	2	presence	presence	NOUN
gp-75	26	3	of	of	ADP
gp-75	26	4	financial	financial	ADJ
gp-75	26	5	technology	technology	NOUN
gp-75	26	6	or	or	CCONJ
gp-75	26	7	fintech	fintech	NOUN
gp-75	26	8	has	have	VERB
gp-75	26	9	several	several	ADJ
gp-75	26	10	impacts	impact	NOUN
gp-75	26	11	on	on	ADP
gp-75	26	12	bank	bank	PROPN
gp-75	26	13	bca	bca	PROPN
gp-75	26	14	.	.	PUNCT
gp-75	27	1	among	among	ADP
gp-75	27	2	them	they	PRON
gp-75	27	3	are	be	AUX
gp-75	27	4	interbank	interbank	NOUN
gp-75	27	5	transaction	transaction	NOUN
gp-75	27	6	products	product	NOUN
gp-75	27	7	used	use	VERB
gp-75	27	8	by	by	ADP
gp-75	27	9	customers	customer	NOUN
gp-75	27	10	,	,	PUNCT
gp-75	27	11	which	which	PRON
gp-75	27	12	have	have	AUX
gp-75	27	13	decreased	decrease	VERB
gp-75	27	14	due	due	ADJ
gp-75	27	15	to	to	ADP
gp-75	27	16	products	product	NOUN
gp-75	27	17	from	from	ADP
gp-75	27	18	fintech	fintech	NOUN
gp-75	27	19	.	.	PUNCT
gp-75	28	1	several	several	ADJ
gp-75	28	2	fintechs	fintech	NOUN
gp-75	28	3	in	in	ADP
gp-75	28	4	indonesia	indonesia	PROPN
gp-75	28	5	also	also	ADV
gp-75	28	6	present	present	VERB
gp-75	28	7	several	several	ADJ
gp-75	28	8	similar	similar	ADJ
gp-75	28	9	products	product	NOUN
gp-75	28	10	at	at	ADP
gp-75	28	11	bank	bank	PROPN
gp-75	28	12	bca	bca	PROPN
gp-75	28	13	.	.	PUNCT
gp-75	29	1	based	base	VERB
gp-75	29	2	on	on	ADP
gp-75	29	3	this	this	PRON
gp-75	29	4	,	,	PUNCT
gp-75	29	5	it	it	PRON
gp-75	29	6	is	be	AUX
gp-75	29	7	necessary	necessary	ADJ
gp-75	29	8	to	to	PART
gp-75	29	9	conduct	conduct	VERB
gp-75	29	10	research	research	NOUN
gp-75	29	11	and	and	CCONJ
gp-75	29	12	analyze	analyze	VERB
gp-75	29	13	the	the	DET
gp-75	29	14	presence	presence	NOUN
gp-75	29	15	of	of	ADP
gp-75	29	16	financial	financial	ADJ
gp-75	29	17	technology	technology	NOUN
gp-75	29	18	in	in	ADP
gp-75	29	19	the	the	DET
gp-75	29	20	strategy	strategy	NOUN
gp-75	29	21	to	to	PART
gp-75	29	22	be	be	AUX
gp-75	29	23	carried	carry	VERB
gp-75	29	24	out	out	ADP
gp-75	29	25	by	by	ADP
gp-75	29	26	bank	bank	PROPN
gp-75	29	27	bca	bca	PROPN
gp-75	29	28	.	.	PUNCT
gp-75	30	1	this	this	DET
gp-75	30	2	research	research	NOUN
gp-75	30	3	will	will	AUX
gp-75	30	4	describe	describe	VERB
gp-75	30	5	and	and	CCONJ
gp-75	30	6	explain	explain	VERB
gp-75	30	7	how	how	SCONJ
gp-75	30	8	bank	bank	PROPN
gp-75	30	9	bca	bca	PROPN
gp-75	30	10	's	's	PART
gp-75	30	11	strategies	strategy	NOUN
gp-75	30	12	are	be	AUX
gp-75	30	13	a	a	DET
gp-75	30	14	form	form	NOUN
gp-75	30	15	of	of	ADP
gp-75	30	16	adaptation	adaptation	NOUN
gp-75	30	17	and	and	CCONJ
gp-75	30	18	also	also	ADV
gp-75	30	19	a	a	DET
gp-75	30	20	way	way	NOUN
gp-75	30	21	to	to	PART
gp-75	30	22	maintain	maintain	VERB
gp-75	30	23	the	the	DET
gp-75	30	24	quality	quality	NOUN
gp-75	30	25	of	of	ADP
gp-75	30	26	bank	bank	PROPN
gp-75	30	27	bca	bca	PROPN
gp-75	30	28	in	in	ADP
gp-75	30	29	the	the	DET
gp-75	30	30	eyes	eye	NOUN
gp-75	30	31	of	of	ADP
gp-75	30	32	its	its	PRON
gp-75	30	33	very	very	ADV
gp-75	30	34	large	large	ADJ
gp-75	30	35	customers	customer	NOUN
gp-75	30	36	(	(	PUNCT
gp-75	30	37	imhar	imhar	ADJ
gp-75	30	38	,	,	PUNCT
gp-75	30	39	2022	2022	NUM
gp-75	30	40	)	)	PUNCT
gp-75	30	41	.	.	PUNCT
gp-75	31	1	the	the	DET
gp-75	31	2	value	value	NOUN
gp-75	31	3	of	of	ADP
gp-75	31	4	assets	asset	NOUN
gp-75	31	5	under	under	ADP
gp-75	31	6	management	management	NOUN
gp-75	31	7	(	(	PUNCT
gp-75	31	8	aum	aum	NOUN
gp-75	31	9	)	)	PUNCT
gp-75	31	10	of	of	ADP
gp-75	31	11	the	the	DET
gp-75	31	12	mutual	mutual	ADJ
gp-75	31	13	fund	fund	NOUN
gp-75	31	14	industry	industry	NOUN
gp-75	31	15	reached	reach	VERB
gp-75	31	16	idr	idr	PROPN
gp-75	31	17	504.94	504.94	NUM
gp-75	31	18	trillion	trillion	NUM
gp-75	31	19	as	as	ADP
gp-75	31	20	of	of	ADP
gp-75	31	21	december	december	PROPN
gp-75	31	22	2023	2023	NUM
gp-75	31	23	.	.	PUNCT
gp-75	32	1	based	base	VERB
gp-75	32	2	on	on	ADP
gp-75	32	3	data	datum	NOUN
gp-75	32	4	from	from	ADP
gp-75	32	5	the	the	DET
gp-75	32	6	financial	financial	ADJ
gp-75	32	7	services	service	NOUN
gp-75	32	8	authority	authority	NOUN
gp-75	32	9	(	(	PUNCT
gp-75	32	10	ojk	ojk	NOUN
gp-75	32	11	)	)	PUNCT
gp-75	32	12	,	,	PUNCT
gp-75	32	13	mutual	mutual	ADJ
gp-75	32	14	funds	fund	NOUN
gp-75	32	15	under	under	ADP
gp-75	32	16	management	management	NOUN
gp-75	32	17	increased	increase	VERB
gp-75	32	18	1.74	1.74	NUM
gp-75	32	19	%	%	NOUN
gp-75	32	20	month	month	NOUN
gp-75	32	21	-	-	PUNCT
gp-75	32	22	to	to	ADP
gp-75	32	23	-	-	PUNCT
gp-75	32	24	month	month	NOUN
gp-75	32	25	(	(	PUNCT
gp-75	32	26	mtm	mtm	PROPN
gp-75	32	27	)	)	PUNCT
gp-75	32	28	from	from	ADP
gp-75	32	29	the	the	DET
gp-75	32	30	november	november	PROPN
gp-75	32	31	2023	2023	NUM
gp-75	32	32	position	position	NOUN
gp-75	32	33	of	of	ADP
gp-75	32	34	idr	idr	PROPN
gp-75	32	35	496.27	496.27	NUM
gp-75	32	36	trillion	trillion	NUM
gp-75	32	37	.	.	PUNCT
gp-75	33	1	meanwhile	meanwhile	ADV
gp-75	33	2	,	,	PUNCT
gp-75	33	3	year	year	NOUN
gp-75	33	4	-	-	PUNCT
gp-75	33	5	to	to	ADP
gp-75	33	6	-	-	PUNCT
gp-75	33	7	date	date	NOUN
gp-75	33	8	(	(	PUNCT
gp-75	33	9	ytd	ytd	PROPN
gp-75	33	10	)	)	PUNCT
gp-75	33	11	funds	fund	NOUN
gp-75	33	12	under	under	ADP
gp-75	33	13	the	the	DET
gp-75	33	14	management	management	NOUN
gp-75	33	15	of	of	ADP
gp-75	33	16	the	the	DET
gp-75	33	17	mutual	mutual	ADJ
gp-75	33	18	fund	fund	NOUN
gp-75	33	19	industry	industry	NOUN
gp-75	33	20	decreased	decrease	VERB
gp-75	33	21	by	by	ADP
gp-75	33	22	1.51	1.51	NUM
gp-75	33	23	%	%	NOUN
gp-75	33	24	from	from	ADP
gp-75	33	25	idr	idr	PROPN
gp-75	33	26	512.70	512.70	NUM
gp-75	33	27	trillion	trillion	NUM
gp-75	33	28	in	in	ADP
gp-75	33	29	january	january	PROPN
gp-75	33	30	2023	2023	NUM
gp-75	33	31	.	.	PUNCT
gp-75	34	1	meanwhile	meanwhile	ADV
gp-75	34	2	,	,	PUNCT
gp-75	34	3	throughout	throughout	ADP
gp-75	34	4	2023	2023	NUM
gp-75	34	5	,	,	PUNCT
gp-75	34	6	the	the	DET
gp-75	34	7	aum	aum	PROPN
gp-75	34	8	of	of	ADP
gp-75	34	9	industrial	industrial	ADJ
gp-75	34	10	mutual	mutual	ADJ
gp-75	34	11	funds	fund	NOUN
gp-75	34	12	has	have	AUX
gp-75	34	13	experienced	experience	VERB
gp-75	34	14	significant	significant	ADJ
gp-75	34	15	fluctuations	fluctuation	NOUN
gp-75	34	16	,	,	PUNCT
gp-75	34	17	with	with	ADP
gp-75	34	18	the	the	DET
gp-75	34	19	highest	high	ADJ
gp-75	34	20	-	-	PUNCT
gp-75	34	21	level	level	NOUN
gp-75	34	22	touching	touching	ADJ
gp-75	34	23	idr	idr	NOUN
gp-75	34	24	520.1	520.1	NUM
gp-75	34	25	trillion	trillion	NUM
gp-75	34	26	in	in	ADP
gp-75	34	27	july	july	PROPN
gp-75	34	28	2023	2023	NUM
gp-75	34	29	and	and	CCONJ
gp-75	34	30	the	the	DET
gp-75	34	31	lowest	low	ADJ
gp-75	34	32	level	level	NOUN
gp-75	34	33	at	at	ADP
gp-75	34	34	idr	idr	PROPN
gp-75	34	35	496.27	496.27	NUM
gp-75	34	36	trillion	trillion	NUM
gp-75	34	37	in	in	ADP
gp-75	34	38	november	november	PROPN
gp-75	34	39	2023	2023	NUM
gp-75	34	40	.	.	PUNCT
gp-75	35	1	and	and	CCONJ
gp-75	35	2	for	for	ADP
gp-75	35	3	bonds	bond	NOUN
gp-75	35	4	,	,	PUNCT
gp-75	35	5	the	the	DET
gp-75	35	6	directorate	directorate	ADJ
gp-75	35	7	general	general	NOUN
gp-75	35	8	of	of	ADP
gp-75	35	9	financing	financing	NOUN
gp-75	35	10	and	and	CCONJ
gp-75	35	11	risk	risk	NOUN
gp-75	35	12	management	management	NOUN
gp-75	35	13	of	of	ADP
gp-75	35	14	the	the	DET
gp-75	35	15	ministry	ministry	PROPN
gp-75	35	16	of	of	ADP
gp-75	35	17	finance	finance	PROPN
gp-75	35	18	(	(	PUNCT
gp-75	35	19	djppr	djppr	NOUN
gp-75	35	20	kemenkeu	kemenkeu	PROPN
gp-75	35	21	)	)	PUNCT
gp-75	35	22	received	receive	VERB
gp-75	35	23	thick	thick	ADJ
gp-75	35	24	fundraising	fundraising	NOUN
gp-75	35	25	from	from	ADP
gp-75	35	26	issuing	issue	VERB
gp-75	35	27	government	government	NOUN
gp-75	35	28	securities	security	NOUN
gp-75	35	29	or	or	CCONJ
gp-75	35	30	retail	retail	NOUN
gp-75	35	31	sbn	sbn	PROPN
gp-75	35	32	throughout	throughout	ADP
gp-75	35	33	2023	2023	NUM
gp-75	35	34	of	of	ADP
gp-75	35	35	idr	idr	PROPN
gp-75	35	36	147.42	147.42	NUM
gp-75	35	37	trillion	trillion	NUM
gp-75	35	38	.	.	PUNCT
gp-75	36	1	this	this	DET
gp-75	36	2	jumbo	jumbo	ADJ
gp-75	36	3	achievement	achievement	NOUN
gp-75	36	4	comes	come	VERB
gp-75	36	5	from	from	ADP
gp-75	36	6	seven	seven	NUM
gp-75	36	7	series	series	NOUN
gp-75	36	8	of	of	ADP
gp-75	36	9	retail	retail	ADJ
gp-75	36	10	sbns	sbns	NOUN
gp-75	36	11	issued	issue	VERB
gp-75	36	12	by	by	ADP
gp-75	36	13	the	the	DET
gp-75	36	14	government	government	NOUN
gp-75	36	15	throughout	throughout	ADP
gp-75	36	16	2023	2023	NUM
gp-75	36	17	,	,	PUNCT
gp-75	36	18	namely	namely	ADV
gp-75	36	19	sbr012	sbr012	PROPN
gp-75	36	20	,	,	PUNCT
gp-75	36	21	sr018	sr018	PROPN
gp-75	36	22	,	,	PUNCT
gp-75	36	23	st010	st010	PROPN
gp-75	36	24	,	,	PUNCT
gp-75	36	25	ori023	ori023	PROPN
gp-75	36	26	,	,	PUNCT
gp-75	36	27	sr019	sr019	PROPN
gp-75	36	28	,	,	PUNCT
gp-75	36	29	ori024	ori024	PROPN
gp-75	36	30	,	,	PUNCT
gp-75	36	31	and	and	CCONJ
gp-75	36	32	st011	st011	PROPN
gp-75	36	33	.	.	PUNCT
gp-75	37	1	director	director	NOUN
gp-75	37	2	of	of	ADP
gp-75	37	3	government	government	NOUN
gp-75	37	4	bonds	bond	NOUN
gp-75	37	5	of	of	ADP
gp-75	37	6	the	the	DET
gp-75	37	7	ministry	ministry	PROPN
gp-75	37	8	of	of	ADP
gp-75	37	9	finance	finance	PROPN
gp-75	37	10	deni	deni	PROPN
gp-75	37	11	ridwan	ridwan	PROPN
gp-75	37	12	said	say	VERB
gp-75	37	13	that	that	SCONJ
gp-75	37	14	so	so	ADV
gp-75	37	15	far	far	ADV
gp-75	37	16	this	this	DET
gp-75	37	17	year	year	NOUN
gp-75	37	18	,	,	PUNCT
gp-75	37	19	the	the	DET
gp-75	37	20	government	government	NOUN
gp-75	37	21	has	have	AUX
gp-75	37	22	issued	issue	VERB
gp-75	37	23	retail	retail	ADJ
gp-75	37	24	sbn	sbn	PROPN
gp-75	37	25	seven	seven	NUM
gp-75	37	26	times	time	NOUN
gp-75	37	27	,	,	PUNCT
gp-75	37	28	with	with	ADP
gp-75	37	29	the	the	DET
gp-75	37	30	realization	realization	NOUN
gp-75	37	31	of	of	ADP
gp-75	37	32	issuance	issuance	NOUN
gp-75	37	33	exceeding	exceed	VERB
gp-75	37	34	the	the	DET
gp-75	37	35	initial	initial	ADJ
gp-75	37	36	target	target	NOUN
gp-75	37	37	of	of	ADP
gp-75	37	38	idr	idr	PROPN
gp-75	37	39	130	130	NUM
gp-75	37	40	trillion	trillion	NUM
gp-75	37	41	(	(	PUNCT
gp-75	37	42	bisnis.com	bisnis.com	X
gp-75	37	43	,	,	PUNCT
gp-75	37	44	2024	2024	NUM
gp-75	37	45	)	)	PUNCT
gp-75	37	46	.	.	PUNCT
gp-75	38	1	http://www.bca.co.id/	http://www.bca.co.id/	PROPN
gp-75	38	2	hendy	hendy	PROPN
gp-75	38	3	setiady	setiady	PROPN
gp-75	38	4	,	,	PUNCT
gp-75	38	5	marlina	marlina	PROPN
gp-75	38	6	widiyanti	widiyanti	PROPN
gp-75	38	7	,	,	PUNCT
gp-75	38	8	ahmad	ahmad	PROPN
gp-75	38	9	maulana	maulana	PROPN
gp-75	38	10	,	,	PUNCT
gp-75	38	11	aslamia	aslamia	PROPN
gp-75	38	12	rosa	rosa	PROPN
gp-75	38	13	3	3	NUM
gp-75	38	14	welma	welma	NOUN
gp-75	38	15	is	be	AUX
gp-75	38	16	a	a	DET
gp-75	38	17	mobile	mobile	ADJ
gp-75	38	18	application	application	NOUN
gp-75	38	19	that	that	PRON
gp-75	38	20	can	can	AUX
gp-75	38	21	be	be	AUX
gp-75	38	22	downloaded	download	VERB
gp-75	38	23	from	from	ADP
gp-75	38	24	the	the	DET
gp-75	38	25	official	official	ADJ
gp-75	38	26	website	website	NOUN
gp-75	38	27	of	of	ADP
gp-75	38	28	pt	pt	PROPN
gp-75	38	29	bank	bank	PROPN
gp-75	38	30	central	central	PROPN
gp-75	38	31	asia	asia	PROPN
gp-75	38	32	tbk	tbk	PROPN
gp-75	38	33	(	(	PUNCT
gp-75	38	34	bca	bca	PROPN
gp-75	38	35	)	)	PUNCT
gp-75	38	36	as	as	ADV
gp-75	38	37	well	well	ADV
gp-75	38	38	as	as	ADP
gp-75	38	39	the	the	DET
gp-75	38	40	distribution	distribution	NOUN
gp-75	38	41	media	medium	NOUN
gp-75	38	42	of	of	ADP
gp-75	38	43	the	the	DET
gp-75	38	44	official	official	ADJ
gp-75	38	45	application	application	NOUN
gp-75	38	46	/	/	SYM
gp-75	38	47	software	software	NOUN
gp-75	38	48	designated	designate	VERB
gp-75	38	49	by	by	ADP
gp-75	38	50	bca	bca	PROPN
gp-75	38	51	owned	own	VERB
gp-75	38	52	by	by	ADP
gp-75	38	53	the	the	DET
gp-75	38	54	mobile	mobile	ADJ
gp-75	38	55	operating	operating	NOUN
gp-75	38	56	system	system	NOUN
gp-75	38	57	on	on	ADP
gp-75	38	58	the	the	DET
gp-75	38	59	mobile	mobile	ADJ
gp-75	38	60	phone	phone	NOUN
gp-75	38	61	of	of	ADP
gp-75	38	62	welma	welma	VERB
gp-75	38	63	users	user	NOUN
gp-75	38	64	to	to	PART
gp-75	38	65	facilitate	facilitate	VERB
gp-75	38	66	transaction	transaction	NOUN
gp-75	38	67	needs	need	NOUN
gp-75	38	68	and/or	and/or	CCONJ
gp-75	38	69	information	information	NOUN
gp-75	38	70	regarding	regard	VERB
gp-75	38	71	investment	investment	NOUN
gp-75	38	72	and	and	CCONJ
gp-75	38	73	insurance	insurance	NOUN
gp-75	38	74	.	.	PUNCT
gp-75	39	1	welma	welma	NOUN
gp-75	39	2	is	be	AUX
gp-75	39	3	a	a	DET
gp-75	39	4	feature	feature	NOUN
gp-75	39	5	that	that	PRON
gp-75	39	6	allows	allow	VERB
gp-75	39	7	you	you	PRON
gp-75	39	8	to	to	PART
gp-75	39	9	invest	invest	VERB
gp-75	39	10	and	and	CCONJ
gp-75	39	11	buy	buy	VERB
gp-75	39	12	insurance	insurance	NOUN
gp-75	39	13	products	product	NOUN
gp-75	39	14	anytime	anytime	ADV
gp-75	39	15	and	and	CCONJ
gp-75	39	16	anywhere	anywhere	ADV
gp-75	39	17	.	.	PUNCT
gp-75	40	1	welma	welma	NOUN
gp-75	40	2	is	be	AUX
gp-75	40	3	here	here	ADV
gp-75	40	4	to	to	PART
gp-75	40	5	facilitate	facilitate	VERB
gp-75	40	6	investment	investment	NOUN
gp-75	40	7	in	in	ADP
gp-75	40	8	mutual	mutual	ADJ
gp-75	40	9	funds	fund	NOUN
gp-75	40	10	,	,	PUNCT
gp-75	40	11	primary	primary	ADJ
gp-75	40	12	market	market	NOUN
gp-75	40	13	bonds	bond	NOUN
gp-75	40	14	,	,	PUNCT
gp-75	40	15	and	and	CCONJ
gp-75	40	16	secondary	secondary	ADJ
gp-75	40	17	market	market	NOUN
gp-75	40	18	bonds	bond	NOUN
gp-75	40	19	through	through	ADP
gp-75	40	20	the	the	DET
gp-75	40	21	mybca	mybca	NOUN
gp-75	40	22	application	application	NOUN
gp-75	40	23	.	.	PUNCT
gp-75	41	1	welma	welma	NOUN
gp-75	41	2	is	be	AUX
gp-75	41	3	an	an	DET
gp-75	41	4	application	application	NOUN
gp-75	41	5	that	that	PRON
gp-75	41	6	was	be	AUX
gp-75	41	7	just	just	ADV
gp-75	41	8	launched	launch	VERB
gp-75	41	9	on	on	ADP
gp-75	41	10	october	october	PROPN
gp-75	41	11	8	8	NUM
gp-75	41	12	,	,	PUNCT
gp-75	41	13	2021	2021	NUM
gp-75	41	14	,	,	PUNCT
gp-75	41	15	and	and	CCONJ
gp-75	41	16	must	must	AUX
gp-75	41	17	compete	compete	VERB
gp-75	41	18	with	with	ADP
gp-75	41	19	companies	company	NOUN
gp-75	41	20	that	that	PRON
gp-75	41	21	provide	provide	VERB
gp-75	41	22	similar	similar	ADJ
gp-75	41	23	products	product	NOUN
gp-75	41	24	from	from	ADP
gp-75	41	25	both	both	DET
gp-75	41	26	banking	banking	NOUN
gp-75	41	27	institutions	institution	NOUN
gp-75	41	28	and	and	CCONJ
gp-75	41	29	other	other	ADJ
gp-75	41	30	financial	financial	ADJ
gp-75	41	31	institutions	institution	NOUN
gp-75	41	32	.	.	PUNCT
gp-75	42	1	based	base	VERB
gp-75	42	2	on	on	ADP
gp-75	42	3	the	the	DET
gp-75	42	4	business	business	NOUN
gp-75	42	5	phenomenon	phenomenon	NOUN
gp-75	42	6	,	,	PUNCT
gp-75	42	7	pt	pt	PROPN
gp-75	42	8	bank	bank	PROPN
gp-75	42	9	central	central	PROPN
gp-75	42	10	asia	asia	PROPN
gp-75	42	11	tbk	tbk	PROPN
gp-75	42	12	.	.	PROPN
gp-75	42	13	or	or	CCONJ
gp-75	42	14	bca	bca	PROPN
gp-75	42	15	(	(	PUNCT
gp-75	42	16	bbca	bbca	NOUN
gp-75	42	17	)	)	PUNCT
gp-75	42	18	announced	announce	VERB
gp-75	42	19	the	the	DET
gp-75	42	20	termination	termination	NOUN
gp-75	42	21	of	of	ADP
gp-75	42	22	welma	welma	NOUN
gp-75	42	23	's	's	PART
gp-75	42	24	investment	investment	NOUN
gp-75	42	25	and	and	CCONJ
gp-75	42	26	insurance	insurance	NOUN
gp-75	42	27	application	application	NOUN
gp-75	42	28	services	service	NOUN
gp-75	42	29	.	.	PUNCT
gp-75	43	1	the	the	DET
gp-75	43	2	welma	welma	ADJ
gp-75	43	3	app	app	NOUN
gp-75	43	4	will	will	AUX
gp-75	43	5	cease	cease	VERB
gp-75	43	6	operations	operation	NOUN
gp-75	43	7	as	as	ADP
gp-75	43	8	of	of	ADP
gp-75	43	9	july	july	PROPN
gp-75	43	10	1	1	NUM
gp-75	43	11	,	,	PUNCT
gp-75	43	12	2023	2023	NUM
gp-75	43	13	.	.	PUNCT
gp-75	44	1	reporting	report	VERB
gp-75	44	2	from	from	ADP
gp-75	44	3	information	information	NOUN
gp-75	44	4	bca	bca	PROPN
gp-75	44	5	management	management	NOUN
gp-75	44	6	shares	share	NOUN
gp-75	44	7	through	through	ADP
gp-75	44	8	its	its	PRON
gp-75	44	9	official	official	ADJ
gp-75	44	10	instagram	instagram	PROPN
gp-75	44	11	account	account	PROPN
gp-75	44	12	,	,	PUNCT
gp-75	44	13	the	the	DET
gp-75	44	14	entire	entire	ADJ
gp-75	44	15	welma	welma	ADJ
gp-75	44	16	transaction	transaction	NOUN
gp-75	44	17	process	process	NOUN
gp-75	44	18	will	will	AUX
gp-75	44	19	be	be	AUX
gp-75	44	20	accessible	accessible	ADJ
gp-75	44	21	through	through	ADP
gp-75	44	22	the	the	DET
gp-75	44	23	my	my	PRON
gp-75	44	24	bca	bca	PROPN
gp-75	44	25	application	application	NOUN
gp-75	44	26	.	.	PUNCT
gp-75	45	1	based	base	VERB
gp-75	45	2	on	on	ADP
gp-75	45	3	a	a	DET
gp-75	45	4	post	post	NOUN
gp-75	45	5	on	on	ADP
gp-75	45	6	@goodlifebca	@goodlifebca	PROPN
gp-75	45	7	's	's	PART
gp-75	45	8	instagram	instagram	NOUN
gp-75	45	9	on	on	ADP
gp-75	45	10	june	june	PROPN
gp-75	45	11	12	12	NUM
gp-75	45	12	,	,	PUNCT
gp-75	45	13	2023	2023	NUM
gp-75	45	14	,	,	PUNCT
gp-75	45	15	said	say	VERB
gp-75	45	16	that	that	SCONJ
gp-75	45	17	the	the	DET
gp-75	45	18	welma	welma	ADJ
gp-75	45	19	application	application	NOUN
gp-75	45	20	will	will	AUX
gp-75	45	21	stop	stop	VERB
gp-75	45	22	operating	operate	VERB
gp-75	45	23	&	&	CCONJ
gp-75	45	24	can	can	AUX
gp-75	45	25	only	only	ADV
gp-75	45	26	be	be	AUX
gp-75	45	27	accessed	access	VERB
gp-75	45	28	through	through	ADP
gp-75	45	29	the	the	DET
gp-75	45	30	welma	welma	ADJ
gp-75	45	31	feature	feature	NOUN
gp-75	45	32	on	on	ADP
gp-75	45	33	the	the	DET
gp-75	45	34	mybca	mybca	NOUN
gp-75	45	35	app	app	X
gp-75	45	36	.	.	PUNCT
gp-75	46	1	bbca	bbca	PROPN
gp-75	46	2	management	management	NOUN
gp-75	46	3	ensures	ensure	VERB
gp-75	46	4	that	that	SCONJ
gp-75	46	5	all	all	DET
gp-75	46	6	investment	investment	NOUN
gp-75	46	7	portfolios	portfolio	NOUN
gp-75	46	8	in	in	ADP
gp-75	46	9	the	the	DET
gp-75	46	10	welma	welma	ADJ
gp-75	46	11	app	app	NOUN
gp-75	46	12	will	will	AUX
gp-75	46	13	be	be	AUX
gp-75	46	14	automatically	automatically	ADV
gp-75	46	15	accessible	accessible	ADJ
gp-75	46	16	on	on	ADP
gp-75	46	17	the	the	DET
gp-75	46	18	mybca	mybca	PROPN
gp-75	46	19	app	app	NOUN
gp-75	46	20	through	through	ADP
gp-75	46	21	the	the	DET
gp-75	46	22	welma	welma	ADJ
gp-75	46	23	feature	feature	NOUN
gp-75	46	24	(	(	PUNCT
gp-75	46	25	money.kompas.com	money.kompas.com	NOUN
gp-75	46	26	,	,	PUNCT
gp-75	46	27	2023	2023	NUM
gp-75	46	28	)	)	PUNCT
gp-75	46	29	.	.	PUNCT
gp-75	47	1	therefore	therefore	ADV
gp-75	47	2	,	,	PUNCT
gp-75	47	3	this	this	DET
gp-75	47	4	change	change	NOUN
gp-75	47	5	shows	show	VERB
gp-75	47	6	that	that	SCONJ
gp-75	47	7	the	the	DET
gp-75	47	8	customer	customer	NOUN
gp-75	47	9	's	's	PART
gp-75	47	10	change	change	NOUN
gp-75	47	11	in	in	ADP
gp-75	47	12	making	make	VERB
gp-75	47	13	transactions	transaction	NOUN
gp-75	47	14	was	be	AUX
gp-75	47	15	that	that	SCONJ
gp-75	47	16	initially	initially	ADV
gp-75	47	17	,	,	PUNCT
gp-75	47	18	welma	welma	NOUN
gp-75	47	19	used	use	VERB
gp-75	47	20	a	a	DET
gp-75	47	21	separate	separate	ADJ
gp-75	47	22	application	application	NOUN
gp-75	47	23	.	.	PUNCT
gp-75	48	1	in	in	ADP
gp-75	48	2	contrast	contrast	NOUN
gp-75	48	3	,	,	PUNCT
gp-75	48	4	as	as	ADP
gp-75	48	5	of	of	ADP
gp-75	48	6	july	july	PROPN
gp-75	48	7	1	1	NUM
gp-75	48	8	,	,	PUNCT
gp-75	48	9	the	the	DET
gp-75	48	10	application	application	NOUN
gp-75	48	11	service	service	NOUN
gp-75	48	12	was	be	AUX
gp-75	48	13	stopped	stop	VERB
gp-75	48	14	and	and	CCONJ
gp-75	48	15	merged	merge	VERB
gp-75	48	16	in	in	ADP
gp-75	48	17	the	the	DET
gp-75	48	18	mybca	mybca	NOUN
gp-75	48	19	application	application	NOUN
gp-75	48	20	.	.	PUNCT
gp-75	49	1	therefore	therefore	ADV
gp-75	49	2	,	,	PUNCT
gp-75	49	3	with	with	ADP
gp-75	49	4	the	the	DET
gp-75	49	5	merger	merger	NOUN
gp-75	49	6	of	of	ADP
gp-75	49	7	the	the	DET
gp-75	49	8	welma	welma	ADJ
gp-75	49	9	application	application	NOUN
gp-75	49	10	into	into	ADP
gp-75	49	11	mybca	mybca	NOUN
gp-75	49	12	,	,	PUNCT
gp-75	49	13	further	further	ADJ
gp-75	49	14	research	research	NOUN
gp-75	49	15	needs	need	VERB
gp-75	49	16	to	to	PART
gp-75	49	17	be	be	AUX
gp-75	49	18	carried	carry	VERB
gp-75	49	19	out	out	ADP
gp-75	49	20	related	relate	VERB
gp-75	49	21	to	to	ADP
gp-75	49	22	the	the	DET
gp-75	49	23	e	e	NOUN
gp-75	49	24	-	-	NOUN
gp-75	49	25	service	service	ADJ
gp-75	49	26	quality	quality	NOUN
gp-75	49	27	and	and	CCONJ
gp-75	49	28	ease	ease	NOUN
gp-75	49	29	of	of	ADP
gp-75	49	30	use	use	NOUN
gp-75	49	31	of	of	ADP
gp-75	49	32	the	the	DET
gp-75	49	33	welma	welma	ADJ
gp-75	49	34	application	application	NOUN
gp-75	49	35	in	in	ADP
gp-75	49	36	mybca	mybca	NOUN
gp-75	49	37	and	and	CCONJ
gp-75	49	38	whether	whether	SCONJ
gp-75	49	39	it	it	PRON
gp-75	49	40	influences	influence	VERB
gp-75	49	41	customer	customer	NOUN
gp-75	49	42	satisfaction	satisfaction	NOUN
gp-75	49	43	.	.	PUNCT
gp-75	50	1	research	research	NOUN
gp-75	50	2	methods	method	NOUN
gp-75	50	3	the	the	DET
gp-75	50	4	study	study	NOUN
gp-75	50	5	encompasses	encompass	VERB
gp-75	50	6	all	all	DET
gp-75	50	7	customers	customer	NOUN
gp-75	50	8	actively	actively	ADV
gp-75	50	9	engaging	engage	VERB
gp-75	50	10	with	with	ADP
gp-75	50	11	the	the	DET
gp-75	50	12	welma	welma	ADJ
gp-75	50	13	application	application	NOUN
gp-75	50	14	at	at	ADP
gp-75	50	15	pt	pt	PROPN
gp-75	50	16	.	.	PROPN
gp-75	50	17	bank	bank	PROPN
gp-75	50	18	central	central	PROPN
gp-75	50	19	asia	asia	PROPN
gp-75	50	20	,	,	PUNCT
gp-75	50	21	tbk	tbk	VERB
gp-75	50	22	throughout	throughout	ADP
gp-75	50	23	2023	2023	NUM
gp-75	50	24	,	,	PUNCT
gp-75	50	25	comprising	comprise	VERB
gp-75	50	26	a	a	DET
gp-75	50	27	total	total	ADJ
gp-75	50	28	population	population	NOUN
gp-75	50	29	of	of	ADP
gp-75	50	30	126,440	126,440	NUM
gp-75	50	31	customers	customer	NOUN
gp-75	50	32	.	.	PUNCT
gp-75	51	1	utilizing	utilize	VERB
gp-75	51	2	the	the	DET
gp-75	51	3	slovin	slovin	NOUN
gp-75	51	4	formula	formula	NOUN
gp-75	51	5	,	,	PUNCT
gp-75	51	6	the	the	DET
gp-75	51	7	sample	sample	NOUN
gp-75	51	8	size	size	NOUN
gp-75	51	9	for	for	ADP
gp-75	51	10	this	this	DET
gp-75	51	11	study	study	NOUN
gp-75	51	12	was	be	AUX
gp-75	51	13	determined	determine	VERB
gp-75	51	14	to	to	PART
gp-75	51	15	be	be	AUX
gp-75	51	16	400	400	NUM
gp-75	51	17	customers	customer	NOUN
gp-75	51	18	at	at	ADP
gp-75	51	19	pt	pt	PROPN
gp-75	51	20	.	.	PROPN
gp-75	51	21	bank	bank	PROPN
gp-75	51	22	central	central	PROPN
gp-75	51	23	asia	asia	PROPN
gp-75	51	24	,	,	PUNCT
gp-75	51	25	tbk	tbk	PROPN
gp-75	51	26	.	.	PUNCT
gp-75	52	1	this	this	DET
gp-75	52	2	strategic	strategic	ADJ
gp-75	52	3	selection	selection	NOUN
gp-75	52	4	aims	aim	VERB
gp-75	52	5	to	to	PART
gp-75	52	6	streamline	streamline	VERB
gp-75	52	7	data	datum	NOUN
gp-75	52	8	processing	processing	NOUN
gp-75	52	9	and	and	CCONJ
gp-75	52	10	enhance	enhance	VERB
gp-75	52	11	the	the	DET
gp-75	52	12	precision	precision	NOUN
gp-75	52	13	of	of	ADP
gp-75	52	14	test	test	NOUN
gp-75	52	15	outcomes	outcome	NOUN
gp-75	52	16	.	.	PUNCT
gp-75	53	1	employing	employ	VERB
gp-75	53	2	random	random	ADJ
gp-75	53	3	sampling	sampling	NOUN
gp-75	53	4	techniques	technique	NOUN
gp-75	53	5	ensures	ensure	VERB
gp-75	53	6	equitable	equitable	ADJ
gp-75	53	7	representation	representation	NOUN
gp-75	53	8	,	,	PUNCT
gp-75	53	9	with	with	ADP
gp-75	53	10	every	every	DET
gp-75	53	11	member	member	NOUN
gp-75	53	12	of	of	ADP
gp-75	53	13	the	the	DET
gp-75	53	14	population	population	NOUN
gp-75	53	15	(	(	PUNCT
gp-75	53	16	customers	customer	NOUN
gp-75	53	17	)	)	PUNCT
gp-75	53	18	having	have	VERB
gp-75	53	19	an	an	DET
gp-75	53	20	equal	equal	ADJ
gp-75	53	21	chance	chance	NOUN
gp-75	53	22	of	of	ADP
gp-75	53	23	inclusion	inclusion	NOUN
gp-75	53	24	in	in	ADP
gp-75	53	25	the	the	DET
gp-75	53	26	sample	sample	NOUN
gp-75	53	27	,	,	PUNCT
gp-75	53	28	irrespective	irrespective	ADV
gp-75	53	29	of	of	ADP
gp-75	53	30	any	any	DET
gp-75	53	31	existing	exist	VERB
gp-75	53	32	strata	strata	NOUN
gp-75	53	33	within	within	ADP
gp-75	53	34	the	the	DET
gp-75	53	35	population	population	NOUN
gp-75	53	36	itself	itself	PRON
gp-75	53	37	.	.	PUNCT
gp-75	54	1	data	datum	NOUN
gp-75	54	2	acquisition	acquisition	NOUN
gp-75	54	3	relies	rely	VERB
gp-75	54	4	on	on	ADP
gp-75	54	5	the	the	DET
gp-75	54	6	questionnaire	questionnaire	NOUN
gp-75	54	7	method	method	NOUN
gp-75	54	8	,	,	PUNCT
gp-75	54	9	furnishing	furnish	VERB
gp-75	54	10	respondents	respondent	NOUN
gp-75	54	11	with	with	ADP
gp-75	54	12	structured	structured	ADJ
gp-75	54	13	answer	answer	NOUN
gp-75	54	14	choices	choice	NOUN
gp-75	54	15	to	to	ADP
gp-75	54	16	a	a	DET
gp-75	54	17	series	series	NOUN
gp-75	54	18	of	of	ADP
gp-75	54	19	statements	statement	NOUN
gp-75	54	20	or	or	CCONJ
gp-75	54	21	inquiries	inquiry	NOUN
gp-75	54	22	.	.	PUNCT
gp-75	55	1	the	the	DET
gp-75	55	2	questionnaire	questionnaire	NOUN
gp-75	55	3	for	for	ADP
gp-75	55	4	this	this	DET
gp-75	55	5	study	study	NOUN
gp-75	55	6	entails	entail	VERB
gp-75	55	7	a	a	DET
gp-75	55	8	set	set	NOUN
gp-75	55	9	of	of	ADP
gp-75	55	10	statements	statement	NOUN
gp-75	55	11	or	or	CCONJ
gp-75	55	12	closed	close	VERB
gp-75	55	13	questions	question	NOUN
gp-75	55	14	pertaining	pertain	VERB
gp-75	55	15	to	to	ADP
gp-75	55	16	e	e	NOUN
gp-75	55	17	-	-	NOUN
gp-75	55	18	service	service	NOUN
gp-75	55	19	quality	quality	NOUN
gp-75	55	20	and	and	CCONJ
gp-75	55	21	the	the	DET
gp-75	55	22	user	user	NOUN
gp-75	55	23	-	-	PUNCT
gp-75	55	24	friendliness	friendliness	NOUN
gp-75	55	25	of	of	ADP
gp-75	55	26	the	the	DET
gp-75	55	27	welma	welma	ADJ
gp-75	55	28	application	application	NOUN
gp-75	55	29	,	,	PUNCT
gp-75	55	30	tailored	tailor	VERB
gp-75	55	31	to	to	PART
gp-75	55	32	gauge	gauge	VERB
gp-75	55	33	customer	customer	NOUN
gp-75	55	34	satisfaction	satisfaction	NOUN
gp-75	55	35	among	among	ADP
gp-75	55	36	welma	welma	ADJ
gp-75	55	37	application	application	NOUN
gp-75	55	38	users	user	NOUN
gp-75	55	39	at	at	ADP
gp-75	55	40	pt	pt	PROPN
gp-75	55	41	.	.	PROPN
gp-75	55	42	bank	bank	PROPN
gp-75	55	43	central	central	PROPN
gp-75	55	44	asia	asia	PROPN
gp-75	55	45	,	,	PUNCT
gp-75	55	46	tbk	tbk	PROPN
gp-75	55	47	's	's	PART
gp-75	55	48	kcu	kcu	PROPN
gp-75	55	49	palembang	palembang	PROPN
gp-75	55	50	branch	branch	PROPN
gp-75	55	51	in	in	ADP
gp-75	55	52	2023	2023	NUM
gp-75	55	53	.	.	PUNCT
gp-75	56	1	american	american	ADJ
gp-75	56	2	journal	journal	PROPN
gp-75	56	3	of	of	ADP
gp-75	56	4	economic	economic	ADJ
gp-75	56	5	and	and	CCONJ
gp-75	56	6	management	management	NOUN
gp-75	56	7	business	business	NOUN
gp-75	56	8	vol	vol	NOUN
gp-75	56	9	.	.	PROPN
gp-75	57	1	3	3	NUM
gp-75	57	2	no	no	NOUN
gp-75	57	3	.	.	NOUN
gp-75	57	4	3	3	NUM
gp-75	57	5	march	march	PROPN
gp-75	57	6	2023	2023	NUM
gp-75	57	7	4	4	NUM
gp-75	57	8	result	result	NOUN
gp-75	57	9	and	and	CCONJ
gp-75	57	10	discussion	discussion	NOUN
gp-75	57	11	1	1	NUM
gp-75	57	12	)	)	PUNCT
gp-75	57	13	the	the	DET
gp-75	57	14	constant	constant	ADJ
gp-75	57	15	value	value	NOUN
gp-75	57	16	indicates	indicate	VERB
gp-75	57	17	a	a	DET
gp-75	57	18	positive	positive	ADJ
gp-75	57	19	value	value	NOUN
gp-75	57	20	with	with	ADP
gp-75	57	21	a	a	DET
gp-75	57	22	value	value	NOUN
gp-75	57	23	of	of	ADP
gp-75	57	24	1.884	1.884	NUM
gp-75	57	25	.	.	PUNCT
gp-75	58	1	this	this	PRON
gp-75	58	2	shows	show	VERB
gp-75	58	3	that	that	SCONJ
gp-75	58	4	customer	customer	NOUN
gp-75	58	5	satisfaction	satisfaction	NOUN
gp-75	58	6	is	be	AUX
gp-75	58	7	considered	consider	VERB
gp-75	58	8	without	without	ADP
gp-75	58	9	the	the	DET
gp-75	58	10	influence	influence	NOUN
gp-75	58	11	of	of	ADP
gp-75	58	12	e	e	NOUN
gp-75	58	13	-	-	NOUN
gp-75	58	14	service	service	ADJ
gp-75	58	15	quality	quality	NOUN
gp-75	58	16	and	and	CCONJ
gp-75	58	17	ease	ease	NOUN
gp-75	58	18	of	of	ADP
gp-75	58	19	use	use	NOUN
gp-75	58	20	,	,	PUNCT
gp-75	58	21	and	and	CCONJ
gp-75	58	22	the	the	DET
gp-75	58	23	magnitude	magnitude	NOUN
gp-75	58	24	of	of	ADP
gp-75	58	25	the	the	DET
gp-75	58	26	customer	customer	NOUN
gp-75	58	27	satisfaction	satisfaction	NOUN
gp-75	58	28	variable	variable	NOUN
gp-75	58	29	is	be	AUX
gp-75	58	30	1,884	1,884	NUM
gp-75	58	31	.	.	NOUN
gp-75	58	32	2	2	NUM
gp-75	58	33	)	)	PUNCT
gp-75	58	34	the	the	DET
gp-75	58	35	value	value	NOUN
gp-75	58	36	of	of	ADP
gp-75	58	37	the	the	DET
gp-75	58	38	regression	regression	NOUN
gp-75	58	39	coefficient	coefficient	NOUN
gp-75	58	40	of	of	ADP
gp-75	58	41	the	the	DET
gp-75	58	42	e	e	NOUN
gp-75	58	43	-	-	NOUN
gp-75	58	44	service	service	ADJ
gp-75	58	45	quality	quality	NOUN
gp-75	58	46	variable	variable	NOUN
gp-75	58	47	of	of	ADP
gp-75	58	48	0.560	0.560	NUM
gp-75	58	49	with	with	ADP
gp-75	58	50	a	a	DET
gp-75	58	51	value	value	NOUN
gp-75	58	52	of	of	ADP
gp-75	58	53	13.934	13.934	NUM
gp-75	58	54	states	state	NOUN
gp-75	58	55	that	that	SCONJ
gp-75	58	56	e	e	NOUN
gp-75	58	57	-	-	ADJ
gp-75	58	58	service	service	ADJ
gp-75	58	59	quality	quality	NOUN
gp-75	58	60	has	have	AUX
gp-75	58	61	a	a	DET
gp-75	58	62	positive	positive	ADJ
gp-75	58	63	effect	effect	NOUN
gp-75	58	64	on	on	ADP
gp-75	58	65	customer	customer	NOUN
gp-75	58	66	satisfaction	satisfaction	NOUN
gp-75	58	67	.	.	PUNCT
gp-75	59	1	this	this	PRON
gp-75	59	2	shows	show	VERB
gp-75	59	3	that	that	SCONJ
gp-75	59	4	the	the	PRON
gp-75	59	5	higher	high	ADJ
gp-75	59	6	the	the	DET
gp-75	59	7	e	e	NOUN
gp-75	59	8	-	-	NOUN
gp-75	59	9	service	service	ADJ
gp-75	59	10	quality	quality	NOUN
gp-75	59	11	provided	provide	VERB
gp-75	59	12	,	,	PUNCT
gp-75	59	13	the	the	PRON
gp-75	59	14	higher	high	ADJ
gp-75	59	15	the	the	DET
gp-75	59	16	e	e	NOUN
gp-75	59	17	-	-	NOUN
gp-75	59	18	service	service	ADJ
gp-75	59	19	quality	quality	NOUN
gp-75	59	20	of	of	ADP
gp-75	59	21	the	the	DET
gp-75	59	22	welma	welma	ADJ
gp-75	59	23	application	application	NOUN
gp-75	59	24	at	at	ADP
gp-75	59	25	pt	pt	PROPN
gp-75	59	26	bank	bank	PROPN
gp-75	59	27	central	central	PROPN
gp-75	59	28	asia	asia	PROPN
gp-75	59	29	,	,	PUNCT
gp-75	59	30	tbk	tbk	PROPN
gp-75	59	31	.	.	PUNCT
gp-75	59	32	t!"#$%	t!"#$%	PROPN
gp-75	59	33	&	&	CCONJ
gp-75	59	34	3	3	NUM
gp-75	59	35	)	)	PUNCT
gp-75	59	36	the	the	DET
gp-75	59	37	value	value	NOUN
gp-75	59	38	of	of	ADP
gp-75	59	39	the	the	DET
gp-75	59	40	regression	regression	NOUN
gp-75	59	41	coefficient	coefficient	NOUN
gp-75	59	42	of	of	ADP
gp-75	59	43	the	the	DET
gp-75	59	44	ease	ease	NOUN
gp-75	59	45	-	-	PUNCT
gp-75	59	46	of	of	ADP
gp-75	59	47	-	-	PUNCT
gp-75	59	48	use	use	NOUN
gp-75	59	49	variable	variable	NOUN
gp-75	59	50	of	of	ADP
gp-75	59	51	0.205	0.205	NUM
gp-75	59	52	with	with	ADP
gp-75	59	53	a	a	DET
gp-75	59	54	value	value	NOUN
gp-75	59	55	of	of	ADP
gp-75	59	56	5.115	5.115	NUM
gp-75	59	57	states	state	NOUN
gp-75	59	58	that	that	SCONJ
gp-75	59	59	ease	ease	NOUN
gp-75	59	60	-	-	PUNCT
gp-75	59	61	of	of	ADP
gp-75	59	62	-	-	PUNCT
gp-75	59	63	use	use	NOUN
gp-75	59	64	has	have	VERB
gp-75	59	65	a	a	DET
gp-75	59	66	positive	positive	ADJ
gp-75	59	67	effect	effect	NOUN
gp-75	59	68	on	on	ADP
gp-75	59	69	customer	customer	NOUN
gp-75	59	70	satisfaction	satisfaction	NOUN
gp-75	59	71	.	.	PUNCT
gp-75	60	1	this	this	PRON
gp-75	60	2	shows	show	VERB
gp-75	60	3	that	that	SCONJ
gp-75	60	4	the	the	PRON
gp-75	60	5	higher	high	ADJ
gp-75	60	6	the	the	DET
gp-75	60	7	ease	ease	NOUN
gp-75	60	8	of	of	ADP
gp-75	60	9	use	use	NOUN
gp-75	60	10	carried	carry	VERB
gp-75	60	11	out	out	ADP
gp-75	60	12	,	,	PUNCT
gp-75	60	13	the	the	PRON
gp-75	60	14	higher	high	ADJ
gp-75	60	15	the	the	DET
gp-75	60	16	ease	ease	NOUN
gp-75	60	17	of	of	ADP
gp-75	60	18	use	use	NOUN
gp-75	60	19	of	of	ADP
gp-75	60	20	the	the	DET
gp-75	60	21	welma	welma	ADJ
gp-75	60	22	application	application	NOUN
gp-75	60	23	at	at	ADP
gp-75	60	24	pt	pt	PROPN
gp-75	60	25	bank	bank	PROPN
gp-75	60	26	central	central	PROPN
gp-75	60	27	asia	asia	PROPN
gp-75	60	28	,	,	PUNCT
gp-75	60	29	tbk	tbk	PROPN
gp-75	60	30	.	.	PUNCT
gp-75	60	31	t!"#$%	t!"#$%	PROPN
gp-75	60	32	&	&	CCONJ
gp-75	60	33	discussion	discussion	NOUN
gp-75	60	34	the	the	DET
gp-75	60	35	effect	effect	NOUN
gp-75	60	36	of	of	ADP
gp-75	60	37	e	e	NOUN
gp-75	60	38	-	-	NOUN
gp-75	60	39	service	service	ADJ
gp-75	60	40	quality	quality	NOUN
gp-75	60	41	on	on	ADP
gp-75	60	42	customer	customer	NOUN
gp-75	60	43	satisfaction	satisfaction	NOUN
gp-75	60	44	at	at	ADP
gp-75	60	45	pt	pt	PROPN
gp-75	60	46	bank	bank	PROPN
gp-75	60	47	central	central	PROPN
gp-75	60	48	asia	asia	PROPN
gp-75	60	49	,	,	PUNCT
gp-75	60	50	tbk	tbk	NOUN
gp-75	60	51	e	e	NOUN
gp-75	60	52	-	-	NOUN
gp-75	60	53	service	service	ADJ
gp-75	60	54	quality	quality	NOUN
gp-75	60	55	has	have	VERB
gp-75	60	56	a	a	DET
gp-75	60	57	positive	positive	ADJ
gp-75	60	58	and	and	CCONJ
gp-75	60	59	significant	significant	ADJ
gp-75	60	60	effect	effect	NOUN
gp-75	60	61	on	on	ADP
gp-75	60	62	customer	customer	NOUN
gp-75	60	63	satisfaction	satisfaction	NOUN
gp-75	60	64	.	.	PUNCT
gp-75	61	1	these	these	DET
gp-75	61	2	results	result	NOUN
gp-75	61	3	are	be	AUX
gp-75	61	4	in	in	ADP
gp-75	61	5	line	line	NOUN
gp-75	61	6	with	with	ADP
gp-75	61	7	the	the	DET
gp-75	61	8	results	result	NOUN
gp-75	61	9	of	of	ADP
gp-75	61	10	research	research	NOUN
gp-75	61	11	from	from	ADP
gp-75	61	12	(	(	PUNCT
gp-75	61	13	amalia	amalia	PROPN
gp-75	61	14	&	&	CCONJ
gp-75	61	15	widodo	widodo	PROPN
gp-75	61	16	,	,	PUNCT
gp-75	61	17	2020	2020	NUM
gp-75	61	18	;	;	PUNCT
gp-75	61	19	ganie	ganie	NOUN
gp-75	61	20	,	,	PUNCT
gp-75	61	21	2023	2023	NUM
gp-75	61	22	;	;	PUNCT
gp-75	61	23	ginting	ginte	VERB
gp-75	61	24	,	,	PUNCT
gp-75	61	25	2022	2022	NUM
gp-75	61	26	;	;	PUNCT
gp-75	61	27	gunawan	gunawan	X
gp-75	61	28	,	,	PUNCT
gp-75	61	29	2020	2020	NUM
gp-75	61	30	;	;	PUNCT
gp-75	61	31	hartati	hartati	NOUN
gp-75	61	32	,	,	PUNCT
gp-75	61	33	2023	2023	NUM
gp-75	61	34	;	;	PUNCT
gp-75	61	35	ighomereho	ighomereho	NOUN
gp-75	61	36	&	&	CCONJ
gp-75	61	37	afolabi	afolabi	NOUN
gp-75	61	38	,	,	PUNCT
gp-75	61	39	2023	2023	NUM
gp-75	61	40	;	;	PUNCT
gp-75	61	41	karim	karim	PROPN
gp-75	61	42	,	,	PUNCT
gp-75	61	43	2020	2020	NUM
gp-75	61	44	;	;	PUNCT
gp-75	61	45	pratiwi	pratiwi	NOUN
gp-75	61	46	&	&	CCONJ
gp-75	61	47	hutasuhut	hutasuhut	PROPN
gp-75	61	48	,	,	PUNCT
gp-75	61	49	2019	2019	NUM
gp-75	61	50	;	;	PUNCT
gp-75	61	51	prawira	prawira	PROPN
gp-75	61	52	,	,	PUNCT
gp-75	61	53	2023	2023	NUM
gp-75	61	54	;	;	PUNCT
gp-75	61	55	rita	rita	PROPN
gp-75	61	56	et	et	PROPN
gp-75	61	57	al	al	PROPN
gp-75	61	58	.	.	PROPN
gp-75	61	59	,	,	PUNCT
gp-75	61	60	2019	2019	NUM
gp-75	61	61	;	;	PUNCT
gp-75	61	62	rou	rou	PROPN
gp-75	61	63	,	,	PUNCT
gp-75	61	64	2023	2023	NUM
gp-75	61	65	;	;	PUNCT
gp-75	61	66	san	san	PROPN
gp-75	61	67	et	et	PROPN
gp-75	61	68	al	al	PROPN
gp-75	61	69	.	.	PROPN
gp-75	61	70	,	,	PUNCT
gp-75	61	71	2020	2020	NUM
gp-75	61	72	;	;	PUNCT
gp-75	61	73	satri	satri	PROPN
gp-75	61	74	et	et	PROPN
gp-75	61	75	al	al	PROPN
gp-75	61	76	.	.	PROPN
gp-75	61	77	,	,	PUNCT
gp-75	61	78	2021	2021	NUM
gp-75	61	79	;	;	PUNCT
gp-75	61	80	singh	singh	PROPN
gp-75	61	81	,	,	PUNCT
gp-75	61	82	2019	2019	NUM
gp-75	61	83	;	;	PUNCT
gp-75	61	84	surya	surya	PROPN
gp-75	61	85	&	&	CCONJ
gp-75	61	86	saragih	saragih	PROPN
gp-75	61	87	,	,	PUNCT
gp-75	61	88	2020	2020	NUM
gp-75	61	89	;	;	PUNCT
gp-75	61	90	tambusai	tambusai	NOUN
gp-75	61	91	et	et	PROPN
gp-75	61	92	al	al	PROPN
gp-75	61	93	.	.	PROPN
gp-75	61	94	,	,	PUNCT
gp-75	61	95	2019	2019	NUM
gp-75	61	96	;	;	PUNCT
gp-75	61	97	vetrivel	vetrivel	PROPN
gp-75	61	98	et	et	PROPN
gp-75	61	99	al	al	PROPN
gp-75	61	100	.	.	PROPN
gp-75	61	101	,	,	PUNCT
gp-75	61	102	2020	2020	NUM
gp-75	61	103	;	;	PUNCT
gp-75	61	104	yuan	yuan	NOUN
gp-75	61	105	et	et	PROPN
gp-75	61	106	al	al	PROPN
gp-75	61	107	.	.	PROPN
gp-75	61	108	,	,	PUNCT
gp-75	61	109	2020	2020	NUM
gp-75	61	110	)	)	PUNCT
gp-75	61	111	;	;	PUNCT
gp-75	61	112	shows	show	VERB
gp-75	61	113	the	the	DET
gp-75	61	114	result	result	NOUN
gp-75	61	115	that	that	SCONJ
gp-75	61	116	e	e	NOUN
gp-75	61	117	-	-	ADJ
gp-75	61	118	service	service	ADJ
gp-75	61	119	quality	quality	NOUN
gp-75	61	120	has	have	AUX
gp-75	61	121	a	a	DET
gp-75	61	122	positive	positive	ADJ
gp-75	61	123	and	and	CCONJ
gp-75	61	124	significant	significant	ADJ
gp-75	61	125	effect	effect	NOUN
gp-75	61	126	on	on	ADP
gp-75	61	127	customer	customer	NOUN
gp-75	61	128	satisfaction	satisfaction	NOUN
gp-75	61	129	.	.	PUNCT
gp-75	62	1	the	the	DET
gp-75	62	2	results	result	NOUN
gp-75	62	3	of	of	ADP
gp-75	62	4	this	this	DET
gp-75	62	5	study	study	NOUN
gp-75	62	6	show	show	VERB
gp-75	62	7	that	that	SCONJ
gp-75	62	8	the	the	DET
gp-75	62	9	e	e	NOUN
gp-75	62	10	-	-	NOUN
gp-75	62	11	service	service	ADJ
gp-75	62	12	quality	quality	NOUN
gp-75	62	13	on	on	ADP
gp-75	62	14	the	the	DET
gp-75	62	15	welma	welma	ADJ
gp-75	62	16	application	application	NOUN
gp-75	62	17	indicator	indicator	NOUN
gp-75	62	18	can	can	AUX
gp-75	62	19	be	be	AUX
gp-75	62	20	opened	open	VERB
gp-75	62	21	quickly	quickly	ADV
gp-75	62	22	(	(	PUNCT
gp-75	62	23	fast	fast	ADJ
gp-75	62	24	loading	loading	NOUN
gp-75	62	25	time	time	NOUN
gp-75	62	26	)	)	PUNCT
gp-75	62	27	,	,	PUNCT
gp-75	62	28	showing	show	VERB
gp-75	62	29	the	the	DET
gp-75	62	30	lowest	low	ADJ
gp-75	62	31	value	value	NOUN
gp-75	62	32	of	of	ADP
gp-75	62	33	3.95	3.95	NUM
gp-75	62	34	.	.	PUNCT
gp-75	63	1	it	it	PRON
gp-75	63	2	is	be	AUX
gp-75	63	3	suspected	suspect	VERB
gp-75	63	4	that	that	SCONJ
gp-75	63	5	if	if	SCONJ
gp-75	63	6	the	the	DET
gp-75	63	7	welma	welma	NOUN
gp-75	63	8	application	application	NOUN
gp-75	63	9	is	be	AUX
gp-75	63	10	opened	open	VERB
gp-75	63	11	,	,	PUNCT
gp-75	63	12	it	it	PRON
gp-75	63	13	still	still	ADV
gp-75	63	14	often	often	ADV
gp-75	63	15	loads	load	VERB
gp-75	63	16	for	for	ADP
gp-75	63	17	a	a	DET
gp-75	63	18	few	few	ADJ
gp-75	63	19	seconds	second	NOUN
gp-75	63	20	,	,	PUNCT
gp-75	63	21	depending	depend	VERB
gp-75	63	22	on	on	ADP
gp-75	63	23	each	each	DET
gp-75	63	24	user	user	NOUN
gp-75	63	25	's	's	PART
gp-75	63	26	internet	internet	NOUN
gp-75	63	27	connection	connection	NOUN
gp-75	63	28	.	.	PUNCT
gp-75	64	1	several	several	ADJ
gp-75	64	2	respondents	respondent	NOUN
gp-75	64	3	who	who	PRON
gp-75	64	4	are	be	AUX
gp-75	64	5	customers	customer	NOUN
gp-75	64	6	of	of	ADP
gp-75	64	7	pt	pt	PROPN
gp-75	64	8	bank	bank	PROPN
gp-75	64	9	central	central	PROPN
gp-75	64	10	asia	asia	PROPN
gp-75	64	11	,	,	PUNCT
gp-75	64	12	tbk	tbk	PROPN
gp-75	64	13	,	,	PUNCT
gp-75	64	14	complained	complain	VERB
gp-75	64	15	that	that	SCONJ
gp-75	64	16	the	the	DET
gp-75	64	17	application	application	NOUN
gp-75	64	18	crash	crash	NOUN
gp-75	64	19	occurred	occur	VERB
gp-75	64	20	during	during	ADP
gp-75	64	21	working	work	VERB
gp-75	64	22	hours	hour	NOUN
gp-75	64	23	and	and	CCONJ
gp-75	64	24	hampered	hamper	VERB
gp-75	64	25	customer	customer	NOUN
gp-75	64	26	transactions	transaction	NOUN
gp-75	64	27	.	.	PUNCT
gp-75	65	1	in	in	ADP
gp-75	65	2	the	the	DET
gp-75	65	3	information	information	NOUN
gp-75	65	4	indicator	indicator	NOUN
gp-75	65	5	,	,	PUNCT
gp-75	65	6	customer	customer	NOUN
gp-75	65	7	transaction	transaction	NOUN
gp-75	65	8	habits	habit	NOUN
gp-75	65	9	through	through	ADP
gp-75	65	10	the	the	DET
gp-75	65	11	awelma	awelma	NOUN
gp-75	65	12	application	application	NOUN
gp-75	65	13	are	be	AUX
gp-75	65	14	safely	safely	ADV
gp-75	65	15	maintained	maintain	VERB
gp-75	65	16	,	,	PUNCT
gp-75	65	17	showing	show	VERB
gp-75	65	18	the	the	DET
gp-75	65	19	highest	high	ADJ
gp-75	65	20	score	score	NOUN
gp-75	65	21	of	of	ADP
gp-75	65	22	4.25	4.25	NUM
gp-75	65	23	.	.	PUNCT
gp-75	66	1	this	this	PRON
gp-75	66	2	shows	show	VERB
gp-75	66	3	that	that	SCONJ
gp-75	66	4	customers	customer	NOUN
gp-75	66	5	give	give	VERB
gp-75	66	6	trust	trust	NOUN
gp-75	66	7	to	to	ADP
gp-75	66	8	pt	pt	PROPN
gp-75	66	9	bank	bank	PROPN
gp-75	66	10	central	central	PROPN
gp-75	66	11	asia	asia	PROPN
gp-75	66	12	,	,	PUNCT
gp-75	66	13	tbk	tbk	NOUN
gp-75	66	14	in	in	ADP
gp-75	66	15	safeguarding	safeguard	VERB
gp-75	66	16	all	all	DET
gp-75	66	17	customer	customer	NOUN
gp-75	66	18	data	datum	NOUN
gp-75	66	19	,	,	PUNCT
gp-75	66	20	both	both	PRON
gp-75	66	21	personal	personal	ADJ
gp-75	66	22	data	datum	NOUN
gp-75	66	23	and	and	CCONJ
gp-75	66	24	transaction	transaction	NOUN
gp-75	66	25	data	datum	NOUN
gp-75	66	26	.	.	PUNCT
gp-75	67	1	customers	customer	NOUN
gp-75	67	2	feel	feel	VERB
gp-75	67	3	that	that	SCONJ
gp-75	67	4	the	the	DET
gp-75	67	5	services	service	NOUN
gp-75	67	6	provided	provide	VERB
gp-75	67	7	are	be	AUX
gp-75	67	8	very	very	ADV
gp-75	67	9	good	good	ADJ
gp-75	67	10	,	,	PUNCT
gp-75	67	11	and	and	CCONJ
gp-75	67	12	pt	pt	PROPN
gp-75	67	13	bank	bank	PROPN
gp-75	67	14	central	central	PROPN
gp-75	67	15	asia	asia	PROPN
gp-75	67	16	can	can	AUX
gp-75	67	17	maintain	maintain	VERB
gp-75	67	18	customer	customer	NOUN
gp-75	67	19	comfort	comfort	NOUN
gp-75	67	20	by	by	ADP
gp-75	67	21	being	be	AUX
gp-75	67	22	able	able	ADJ
gp-75	67	23	to	to	PART
gp-75	67	24	keep	keep	VERB
gp-75	67	25	customer	customer	NOUN
gp-75	67	26	data	datum	NOUN
gp-75	67	27	so	so	SCONJ
gp-75	67	28	that	that	SCONJ
gp-75	67	29	it	it	PRON
gp-75	67	30	can	can	AUX
gp-75	67	31	not	not	PART
gp-75	67	32	be	be	AUX
gp-75	67	33	easily	easily	ADV
gp-75	67	34	accessed	access	VERB
gp-75	67	35	.	.	PUNCT
gp-75	68	1	the	the	DET
gp-75	68	2	effect	effect	NOUN
gp-75	68	3	of	of	ADP
gp-75	68	4	ease	ease	NOUN
gp-75	68	5	of	of	ADP
gp-75	68	6	use	use	NOUN
gp-75	68	7	of	of	ADP
gp-75	68	8	welma	welma	ADJ
gp-75	68	9	application	application	NOUN
gp-75	68	10	on	on	ADP
gp-75	68	11	pt	pt	PROPN
gp-75	68	12	bank	bank	PROPN
gp-75	68	13	central	central	PROPN
gp-75	68	14	asia	asia	PROPN
gp-75	68	15	,	,	PUNCT
gp-75	68	16	tbk	tbk	NOUN
gp-75	68	17	ease	ease	NOUN
gp-75	68	18	of	of	ADP
gp-75	68	19	use	use	NOUN
gp-75	68	20	has	have	VERB
gp-75	68	21	a	a	DET
gp-75	68	22	positive	positive	ADJ
gp-75	68	23	and	and	CCONJ
gp-75	68	24	significant	significant	ADJ
gp-75	68	25	effect	effect	NOUN
gp-75	68	26	on	on	ADP
gp-75	68	27	customer	customer	NOUN
gp-75	68	28	satisfaction	satisfaction	NOUN
gp-75	68	29	.	.	PUNCT
gp-75	69	1	these	these	DET
gp-75	69	2	results	result	NOUN
gp-75	69	3	are	be	AUX
gp-75	69	4	in	in	ADP
gp-75	69	5	line	line	NOUN
gp-75	69	6	with	with	ADP
gp-75	69	7	the	the	DET
gp-75	69	8	results	result	NOUN
gp-75	69	9	of	of	ADP
gp-75	69	10	research	research	NOUN
gp-75	69	11	from	from	ADP
gp-75	69	12	(	(	PUNCT
gp-75	69	13	amorosoa	amorosoa	NOUN
gp-75	69	14	,	,	PUNCT
gp-75	69	15	2020	2020	NUM
gp-75	69	16	;	;	PUNCT
gp-75	69	17	freeman	freeman	NOUN
gp-75	69	18	,	,	PUNCT
gp-75	69	19	2022	2022	NUM
gp-75	69	20	;	;	PUNCT
gp-75	69	21	mandasari	mandasari	PROPN
gp-75	69	22	,	,	PUNCT
gp-75	69	23	2022	2022	NUM
gp-75	69	24	;	;	PUNCT
gp-75	69	25	muflihhadi	muflihhadi	NOUN
gp-75	69	26	&	&	CCONJ
gp-75	69	27	rubiyanti	rubiyanti	PROPN
gp-75	69	28	,	,	PUNCT
gp-75	69	29	2021	2021	NUM
gp-75	69	30	;	;	PUNCT
gp-75	69	31	ohk	ohk	PROPN
gp-75	69	32	,	,	PUNCT
gp-75	69	33	2020	2020	NUM
gp-75	69	34	;	;	PUNCT
gp-75	69	35	oktafiani	oktafiani	NOUN
gp-75	69	36	,	,	PUNCT
gp-75	69	37	2021	2021	NUM
gp-75	69	38	;	;	PUNCT
gp-75	69	39	oktarini	oktarini	PROPN
gp-75	69	40	,	,	PUNCT
gp-75	69	41	2021	2021	NUM
gp-75	69	42	;	;	PUNCT
gp-75	69	43	putri	putri	ADJ
gp-75	69	44	,	,	PUNCT
gp-75	69	45	2021	2021	NUM
gp-75	69	46	;	;	PUNCT
gp-75	69	47	ramadhanti	ramadhanti	NOUN
gp-75	69	48	,	,	PUNCT
gp-75	69	49	2021	2021	NUM
gp-75	69	50	;	;	PUNCT
gp-75	69	51	tu	tu	PROPN
gp-75	69	52	,	,	PUNCT
gp-75	69	53	2022	2022	NUM
gp-75	69	54	;	;	PUNCT
gp-75	69	55	wilson	wilson	PROPN
gp-75	69	56	,	,	PUNCT
gp-75	69	57	2021	2021	NUM
gp-75	69	58	;	;	PUNCT
gp-75	69	59	zainuddin	zainuddin	PROPN
gp-75	69	60	&	&	CCONJ
gp-75	69	61	sandana	sandana	PROPN
gp-75	69	62	,	,	PUNCT
gp-75	69	63	2021	2021	NUM
gp-75	69	64	)	)	PUNCT
gp-75	69	65	shows	show	VERB
gp-75	69	66	the	the	DET
gp-75	69	67	result	result	NOUN
gp-75	69	68	that	that	SCONJ
gp-75	69	69	ease	ease	NOUN
gp-75	69	70	of	of	ADP
gp-75	69	71	use	use	NOUN
gp-75	69	72	has	have	AUX
gp-75	69	73	a	a	DET
gp-75	69	74	positive	positive	ADJ
gp-75	69	75	and	and	CCONJ
gp-75	69	76	significant	significant	ADJ
gp-75	69	77	effect	effect	NOUN
gp-75	69	78	on	on	ADP
gp-75	69	79	customer	customer	PROPN
gp-75	69	80	hendy	hendy	PROPN
gp-75	69	81	setiady	setiady	PROPN
gp-75	69	82	,	,	PUNCT
gp-75	69	83	marlina	marlina	PROPN
gp-75	69	84	widiyanti	widiyanti	PROPN
gp-75	69	85	,	,	PUNCT
gp-75	69	86	ahmad	ahmad	PROPN
gp-75	69	87	maulana	maulana	PROPN
gp-75	69	88	,	,	PUNCT
gp-75	69	89	aslamia	aslamia	PROPN
gp-75	69	90	rosa	rosa	PROPN
gp-75	69	91	5	5	NUM
gp-75	69	92	satisfaction	satisfaction	NOUN
gp-75	69	93	.	.	PUNCT
gp-75	70	1	research	research	NOUN
gp-75	70	2	results	result	NOUN
gp-75	70	3	indicate	indicate	VERB
gp-75	70	4	that	that	DET
gp-75	70	5	ease	ease	NOUN
gp-75	70	6	of	of	ADP
gp-75	70	7	use	use	NOUN
gp-75	70	8	negatively	negatively	ADV
gp-75	70	9	and	and	CCONJ
gp-75	70	10	significantly	significantly	ADV
gp-75	70	11	impacts	impact	VERB
gp-75	70	12	customer	customer	NOUN
gp-75	70	13	satisfaction	satisfaction	NOUN
gp-75	70	14	.	.	PUNCT
gp-75	71	1	the	the	DET
gp-75	71	2	results	result	NOUN
gp-75	71	3	of	of	ADP
gp-75	71	4	this	this	DET
gp-75	71	5	study	study	NOUN
gp-75	71	6	show	show	VERB
gp-75	71	7	that	that	SCONJ
gp-75	71	8	the	the	DET
gp-75	71	9	ease	ease	NOUN
gp-75	71	10	of	of	ADP
gp-75	71	11	use	use	NOUN
gp-75	71	12	of	of	ADP
gp-75	71	13	the	the	DET
gp-75	71	14	feature	feature	NOUN
gp-75	71	15	indicator	indicator	NOUN
gp-75	71	16	in	in	ADP
gp-75	71	17	the	the	DET
gp-75	71	18	welma	welma	ADJ
gp-75	71	19	application	application	NOUN
gp-75	71	20	can	can	AUX
gp-75	71	21	function	function	VERB
gp-75	71	22	properly	properly	ADV
gp-75	71	23	,	,	PUNCT
gp-75	71	24	showing	show	VERB
gp-75	71	25	the	the	DET
gp-75	71	26	lowest	low	ADJ
gp-75	71	27	value	value	NOUN
gp-75	71	28	of	of	ADP
gp-75	71	29	3.74	3.74	NUM
gp-75	71	30	.	.	PUNCT
gp-75	72	1	it	it	PRON
gp-75	72	2	is	be	AUX
gp-75	72	3	suspected	suspect	VERB
gp-75	72	4	that	that	SCONJ
gp-75	72	5	some	some	DET
gp-75	72	6	features	feature	NOUN
gp-75	72	7	in	in	ADP
gp-75	72	8	the	the	DET
gp-75	72	9	welma	welma	ADJ
gp-75	72	10	application	application	NOUN
gp-75	72	11	sometimes	sometimes	ADV
gp-75	72	12	can	can	AUX
gp-75	72	13	not	not	PART
gp-75	72	14	be	be	AUX
gp-75	72	15	used	use	VERB
gp-75	72	16	.	.	PUNCT
gp-75	73	1	based	base	VERB
gp-75	73	2	on	on	ADP
gp-75	73	3	direct	direct	ADJ
gp-75	73	4	interviews	interview	NOUN
gp-75	73	5	conducted	conduct	VERB
gp-75	73	6	by	by	ADP
gp-75	73	7	the	the	DET
gp-75	73	8	author	author	NOUN
gp-75	73	9	with	with	ADP
gp-75	73	10	several	several	ADJ
gp-75	73	11	respondents	respondent	NOUN
gp-75	73	12	who	who	PRON
gp-75	73	13	are	be	AUX
gp-75	73	14	customers	customer	NOUN
gp-75	73	15	and	and	CCONJ
gp-75	73	16	users	user	NOUN
gp-75	73	17	of	of	ADP
gp-75	73	18	the	the	DET
gp-75	73	19	welma	welma	ADJ
gp-75	73	20	application	application	NOUN
gp-75	73	21	at	at	ADP
gp-75	73	22	pt	pt	PROPN
gp-75	73	23	bank	bank	PROPN
gp-75	73	24	central	central	PROPN
gp-75	73	25	asia	asia	PROPN
gp-75	73	26	,	,	PUNCT
gp-75	73	27	tbk	tbk	PROPN
gp-75	73	28	said	say	VERB
gp-75	73	29	that	that	SCONJ
gp-75	73	30	customers	customer	NOUN
gp-75	73	31	complained	complain	VERB
gp-75	73	32	that	that	SCONJ
gp-75	73	33	the	the	DET
gp-75	73	34	features	feature	NOUN
gp-75	73	35	displayed	display	VERB
gp-75	73	36	/	/	PUNCT
gp-75	73	37	provided	provide	VERB
gp-75	73	38	in	in	ADP
gp-75	73	39	the	the	DET
gp-75	73	40	welma	welma	ADJ
gp-75	73	41	application	application	NOUN
gp-75	73	42	often	often	ADV
gp-75	73	43	crash	crash	VERB
gp-75	73	44	in	in	ADP
gp-75	73	45	their	their	PRON
gp-75	73	46	use	use	NOUN
gp-75	73	47	.	.	PUNCT
gp-75	74	1	this	this	PRON
gp-75	74	2	makes	make	VERB
gp-75	74	3	customers	customer	NOUN
gp-75	74	4	complain	complain	VERB
gp-75	74	5	because	because	SCONJ
gp-75	74	6	there	there	PRON
gp-75	74	7	is	be	VERB
gp-75	74	8	a	a	DET
gp-75	74	9	crash	crash	NOUN
gp-75	74	10	or	or	CCONJ
gp-75	74	11	the	the	DET
gp-75	74	12	display	display	NOUN
gp-75	74	13	of	of	ADP
gp-75	74	14	features	feature	NOUN
gp-75	74	15	provided	provide	VERB
gp-75	74	16	only	only	ADV
gp-75	74	17	meets	meet	VERB
gp-75	74	18	some	some	DET
gp-75	74	19	customer	customer	NOUN
gp-75	74	20	needs	need	NOUN
gp-75	74	21	in	in	ADP
gp-75	74	22	online	online	ADJ
gp-75	74	23	transactions	transaction	NOUN
gp-75	74	24	.	.	PUNCT
gp-75	75	1	the	the	DET
gp-75	75	2	welma	welma	ADJ
gp-75	75	3	application	application	NOUN
gp-75	75	4	indicator	indicator	NOUN
gp-75	75	5	can	can	AUX
gp-75	75	6	be	be	AUX
gp-75	75	7	accessed	access	VERB
gp-75	75	8	anytime	anytime	ADV
gp-75	75	9	,	,	PUNCT
gp-75	75	10	showing	show	VERB
gp-75	75	11	the	the	DET
gp-75	75	12	highest	high	ADJ
gp-75	75	13	value	value	NOUN
gp-75	75	14	of	of	ADP
gp-75	75	15	4.20	4.20	NUM
gp-75	75	16	.	.	PUNCT
gp-75	76	1	this	this	PRON
gp-75	76	2	shows	show	VERB
gp-75	76	3	that	that	SCONJ
gp-75	76	4	the	the	DET
gp-75	76	5	welma	welma	ADJ
gp-75	76	6	application	application	NOUN
gp-75	76	7	can	can	AUX
gp-75	76	8	be	be	AUX
gp-75	76	9	used	use	VERB
gp-75	76	10	/	/	PUNCT
gp-75	76	11	accessed	access	VERB
gp-75	76	12	by	by	ADP
gp-75	76	13	customers	customer	NOUN
gp-75	76	14	of	of	ADP
gp-75	76	15	pt	pt	PROPN
gp-75	76	16	bank	bank	PROPN
gp-75	76	17	central	central	PROPN
gp-75	76	18	asia	asia	PROPN
gp-75	76	19	,	,	PUNCT
gp-75	76	20	tbk	tbk	PROPN
gp-75	76	21	,	,	PUNCT
gp-75	76	22	who	who	PRON
gp-75	76	23	have	have	AUX
gp-75	76	24	registered	register	VERB
gp-75	76	25	/	/	SYM
gp-75	76	26	created	create	VERB
gp-75	76	27	an	an	DET
gp-75	76	28	account	account	NOUN
gp-75	76	29	on	on	ADP
gp-75	76	30	the	the	DET
gp-75	76	31	application	application	NOUN
gp-75	76	32	supported	support	VERB
gp-75	76	33	by	by	ADP
gp-75	76	34	a	a	DET
gp-75	76	35	smartphone	smartphone	NOUN
gp-75	76	36	and	and	CCONJ
gp-75	76	37	internet	internet	NOUN
gp-75	76	38	connection	connection	NOUN
gp-75	76	39	.	.	PUNCT
gp-75	77	1	the	the	DET
gp-75	77	2	welma	welma	ADJ
gp-75	77	3	application	application	NOUN
gp-75	77	4	is	be	AUX
gp-75	77	5	one	one	NUM
gp-75	77	6	of	of	ADP
gp-75	77	7	the	the	DET
gp-75	77	8	applications	application	NOUN
gp-75	77	9	provided	provide	VERB
gp-75	77	10	by	by	ADP
gp-75	77	11	pt	pt	PROPN
gp-75	77	12	bank	bank	PROPN
gp-75	77	13	central	central	PROPN
gp-75	77	14	asia	asia	PROPN
gp-75	77	15	,	,	PUNCT
gp-75	77	16	tbk	tbk	VERB
gp-75	77	17	in	in	ADP
gp-75	77	18	providing	provide	VERB
gp-75	77	19	mobile	mobile	ADJ
gp-75	77	20	services	service	NOUN
gp-75	77	21	with	with	ADP
gp-75	77	22	transactions	transaction	NOUN
gp-75	77	23	that	that	PRON
gp-75	77	24	can	can	AUX
gp-75	77	25	be	be	AUX
gp-75	77	26	accessed	access	VERB
gp-75	77	27	anytime	anytime	ADV
gp-75	77	28	without	without	ADP
gp-75	77	29	having	have	VERB
gp-75	77	30	to	to	PART
gp-75	77	31	go	go	VERB
gp-75	77	32	to	to	ADP
gp-75	77	33	branch	branch	NOUN
gp-75	77	34	offices	office	NOUN
gp-75	77	35	.	.	PUNCT
gp-75	78	1	by	by	ADP
gp-75	78	2	providing	provide	VERB
gp-75	78	3	services	service	NOUN
gp-75	78	4	like	like	ADP
gp-75	78	5	this	this	PRON
gp-75	78	6	,	,	PUNCT
gp-75	78	7	it	it	PRON
gp-75	78	8	makes	make	VERB
gp-75	78	9	it	it	PRON
gp-75	78	10	easy	easy	ADJ
gp-75	78	11	for	for	SCONJ
gp-75	78	12	customers	customer	NOUN
gp-75	78	13	to	to	PART
gp-75	78	14	be	be	AUX
gp-75	78	15	easily	easily	ADV
gp-75	78	16	used	use	VERB
gp-75	78	17	.	.	PUNCT
gp-75	79	1	conclusion	conclusion	NOUN
gp-75	79	2	based	base	VERB
gp-75	79	3	on	on	ADP
gp-75	79	4	the	the	DET
gp-75	79	5	research	research	NOUN
gp-75	79	6	findings	finding	NOUN
gp-75	79	7	,	,	PUNCT
gp-75	79	8	it	it	PRON
gp-75	79	9	can	can	AUX
gp-75	79	10	be	be	AUX
gp-75	79	11	concluded	conclude	VERB
gp-75	79	12	that	that	SCONJ
gp-75	79	13	electronic	electronic	ADJ
gp-75	79	14	service	service	NOUN
gp-75	79	15	quality	quality	NOUN
gp-75	79	16	(	(	PUNCT
gp-75	79	17	e	e	NOUN
gp-75	79	18	-	-	NOUN
gp-75	79	19	service	service	NOUN
gp-75	79	20	)	)	PUNCT
gp-75	79	21	and	and	CCONJ
gp-75	79	22	ease	ease	NOUN
gp-75	79	23	of	of	ADP
gp-75	79	24	use	use	NOUN
gp-75	79	25	positively	positively	ADV
gp-75	79	26	and	and	CCONJ
gp-75	79	27	significantly	significantly	ADV
gp-75	79	28	impact	impact	VERB
gp-75	79	29	customer	customer	NOUN
gp-75	79	30	satisfaction	satisfaction	NOUN
gp-75	79	31	at	at	ADP
gp-75	79	32	pt	pt	PROPN
gp-75	79	33	bank	bank	PROPN
gp-75	79	34	central	central	PROPN
gp-75	79	35	asia	asia	PROPN
gp-75	79	36	,	,	PUNCT
gp-75	79	37	tbk	tbk	PROPN
gp-75	79	38	.	.	PUNCT
gp-75	80	1	therefore	therefore	ADV
gp-75	80	2	,	,	PUNCT
gp-75	80	3	both	both	DET
gp-75	80	4	aspects	aspect	NOUN
gp-75	80	5	play	play	VERB
gp-75	80	6	a	a	DET
gp-75	80	7	crucial	crucial	ADJ
gp-75	80	8	role	role	NOUN
gp-75	80	9	in	in	ADP
gp-75	80	10	influencing	influence	VERB
gp-75	80	11	the	the	DET
gp-75	80	12	level	level	NOUN
gp-75	80	13	of	of	ADP
gp-75	80	14	customer	customer	NOUN
gp-75	80	15	satisfaction	satisfaction	NOUN
gp-75	80	16	in	in	ADP
gp-75	80	17	the	the	DET
gp-75	80	18	context	context	NOUN
gp-75	80	19	of	of	ADP
gp-75	80	20	electronic	electronic	ADJ
gp-75	80	21	banking	banking	NOUN
gp-75	80	22	services	service	NOUN
gp-75	80	23	.	.	PUNCT
gp-75	81	1	references	reference	NOUN
gp-75	81	2	amalia	amalia	PROPN
gp-75	81	3	,	,	PUNCT
gp-75	81	4	i.	i.	PROPN
gp-75	81	5	p.	p.	PROPN
gp-75	81	6	,	,	PUNCT
gp-75	81	7	&	&	CCONJ
gp-75	81	8	widodo	widodo	PROPN
gp-75	81	9	,	,	PUNCT
gp-75	81	10	a.	a.	NOUN
gp-75	81	11	(	(	PUNCT
gp-75	81	12	2020	2020	NUM
gp-75	81	13	)	)	PUNCT
gp-75	81	14	.	.	PUNCT
gp-75	82	1	pengaruh	pengaruh	NOUN
gp-75	82	2	e	e	NOUN
gp-75	82	3	-	-	NOUN
gp-75	82	4	service	service	ADJ
gp-75	82	5	quality	quality	NOUN
gp-75	82	6	terhadap	terhadap	PROPN
gp-75	82	7	customer	customer	PROPN
gp-75	82	8	loyalty	loyalty	PROPN
gp-75	82	9	pada	pada	PROPN
gp-75	82	10	aplikasi	aplikasi	PROPN
gp-75	82	11	kai	kai	PROPN
gp-75	82	12	access	access	PROPN
gp-75	82	13	melalui	melalui	PROPN
gp-75	82	14	customer	customer	PROPN
gp-75	82	15	satisfaction	satisfaction	NOUN
gp-75	82	16	sevagai	sevagai	NOUN
gp-75	82	17	intervening	intervene	VERB
gp-75	82	18	.	.	PUNCT
gp-75	83	1	jurnal	jurnal	ADJ
gp-75	83	2	ekonomi	ekonomi	PROPN
gp-75	83	3	dan	dan	PROPN
gp-75	83	4	bisnis	bisnis	PROPN
gp-75	83	5	.	.	PUNCT
gp-75	84	1	amorosoa	amorosoa	PROPN
gp-75	84	2	,	,	PUNCT
gp-75	84	3	d.	d.	PROPN
gp-75	84	4	l.	l.	PROPN
gp-75	84	5	(	(	PUNCT
gp-75	84	6	2020	2020	NUM
gp-75	84	7	)	)	PUNCT
gp-75	84	8	.	.	PUNCT
gp-75	85	1	exploring	explore	VERB
gp-75	85	2	the	the	DET
gp-75	85	3	personal	personal	ADJ
gp-75	85	4	innovativeness	innovativeness	NOUN
gp-75	85	5	construct	construct	NOUN
gp-75	85	6	:	:	PUNCT
gp-75	85	7	the	the	DET
gp-75	85	8	roles	role	NOUN
gp-75	85	9	of	of	ADP
gp-75	85	10	ease	ease	NOUN
gp-75	85	11	of	of	ADP
gp-75	85	12	use	use	NOUN
gp-75	85	13	,	,	PUNCT
gp-75	85	14	satisfaction	satisfaction	NOUN
gp-75	85	15	and	and	CCONJ
gp-75	85	16	attitudes	attitude	NOUN
gp-75	85	17	.	.	PUNCT
gp-75	86	1	asia	asia	PROPN
gp-75	86	2	pacific	pacific	PROPN
gp-75	86	3	journal	journal	PROPN
gp-75	86	4	of	of	ADP
gp-75	86	5	information	information	NOUN
gp-75	86	6	systems	system	NOUN
gp-75	86	7	,	,	PUNCT
gp-75	86	8	vol	vol	NOUN
gp-75	86	9	.	.	PROPN
gp-75	86	10	25	25	NUM
gp-75	86	11	,	,	PUNCT
gp-75	86	12	662–685	662–685	NUM
gp-75	86	13	.	.	PUNCT
gp-75	87	1	freeman	freeman	PROPN
gp-75	87	2	,	,	PUNCT
gp-75	87	3	l.	l.	PROPN
gp-75	87	4	a.	a.	PROPN
gp-75	87	5	(	(	PUNCT
gp-75	87	6	2022	2022	NUM
gp-75	87	7	)	)	PUNCT
gp-75	87	8	.	.	PUNCT
gp-75	88	1	the	the	DET
gp-75	88	2	power	power	NOUN
gp-75	88	3	and	and	CCONJ
gp-75	88	4	benefits	benefit	NOUN
gp-75	88	5	of	of	ADP
gp-75	88	6	concept	concept	NOUN
gp-75	88	7	mapping	mapping	NOUN
gp-75	88	8	:	:	PUNCT
gp-75	88	9	measuring	measure	VERB
gp-75	88	10	use	use	NOUN
gp-75	88	11	,	,	PUNCT
gp-75	88	12	usefulness	usefulness	NOUN
gp-75	88	13	,	,	PUNCT
gp-75	88	14	ease	ease	NOUN
gp-75	88	15	of	of	ADP
gp-75	88	16	use	use	NOUN
gp-75	88	17	and	and	CCONJ
gp-75	88	18	satisfaction	satisfaction	NOUN
gp-75	88	19	.	.	PUNCT
gp-75	89	1	international	international	ADJ
gp-75	89	2	journal	journal	PROPN
gp-75	89	3	of	of	ADP
gp-75	89	4	science	science	PROPN
gp-75	89	5	education	education	NOUN
gp-75	89	6	,	,	PUNCT
gp-75	89	7	vol	vol	NOUN
gp-75	89	8	.	.	PROPN
gp-75	89	9	26	26	NUM
gp-75	89	10	.	.	PUNCT
gp-75	89	11	ganie	ganie	PROPN
gp-75	89	12	,	,	PUNCT
gp-75	89	13	s.	s.	PROPN
gp-75	89	14	a.	a.	PROPN
gp-75	89	15	(	(	PUNCT
gp-75	89	16	2023	2023	NUM
gp-75	89	17	)	)	PUNCT
gp-75	89	18	.	.	PUNCT
gp-75	90	1	impact	impact	NOUN
gp-75	90	2	of	of	ADP
gp-75	90	3	e	e	NOUN
gp-75	90	4	-	-	NOUN
gp-75	90	5	service	service	ADJ
gp-75	90	6	quality	quality	NOUN
gp-75	90	7	on	on	ADP
gp-75	90	8	customer	customer	NOUN
gp-75	90	9	satisfaction	satisfaction	NOUN
gp-75	90	10	:	:	PUNCT
gp-75	90	11	an	an	DET
gp-75	90	12	empirical	empirical	ADJ
gp-75	90	13	assessment	assessment	NOUN
gp-75	90	14	.	.	PUNCT
gp-75	91	1	international	international	ADJ
gp-75	91	2	journal	journal	PROPN
gp-75	91	3	of	of	ADP
gp-75	91	4	management	management	NOUN
gp-75	91	5	and	and	CCONJ
gp-75	91	6	development	development	NOUN
gp-75	91	7	studies	study	NOUN
gp-75	91	8	,	,	PUNCT
gp-75	91	9	vol	vol	NOUN
gp-75	91	10	.	.	PROPN
gp-75	91	11	12	12	NUM
gp-75	91	12	.	.	PUNCT
gp-75	92	1	ginting	ginte	VERB
gp-75	92	2	,	,	PUNCT
gp-75	92	3	m.	m.	NOUN
gp-75	92	4	a.	a.	PROPN
gp-75	92	5	v.	v.	PROPN
gp-75	92	6	(	(	PUNCT
gp-75	92	7	2022	2022	NUM
gp-75	92	8	)	)	PUNCT
gp-75	92	9	.	.	PUNCT
gp-75	93	1	effect	effect	NOUN
gp-75	93	2	of	of	ADP
gp-75	93	3	e	e	NOUN
gp-75	93	4	-	-	NOUN
gp-75	93	5	service	service	ADJ
gp-75	93	6	quality	quality	NOUN
gp-75	93	7	on	on	ADP
gp-75	93	8	e	e	NOUN
gp-75	93	9	-	-	NOUN
gp-75	93	10	satisfaction	satisfaction	NOUN
gp-75	93	11	in	in	ADP
gp-75	93	12	using	use	VERB
gp-75	93	13	mobile	mobile	ADJ
gp-75	93	14	banking	banking	NOUN
gp-75	93	15	through	through	ADP
gp-75	93	16	user	user	NOUN
gp-75	93	17	experience	experience	NOUN
gp-75	93	18	at	at	ADP
gp-75	93	19	bank	bank	NOUN
gp-75	93	20	sumut	sumut	NOUN
gp-75	93	21	.	.	PUNCT
gp-75	94	1	international	international	ADJ
gp-75	94	2	conference	conference	NOUN
gp-75	94	3	on	on	ADP
gp-75	94	4	social	social	ADJ
gp-75	94	5	and	and	CCONJ
gp-75	94	6	political	political	ADJ
gp-75	94	7	development	development	NOUN
gp-75	94	8	,	,	PUNCT
gp-75	94	9	vol	vol	NOUN
gp-75	94	10	.	.	PROPN
gp-75	95	1	4	4	NUM
gp-75	95	2	.	.	X
gp-75	95	3	american	american	ADJ
gp-75	95	4	journal	journal	PROPN
gp-75	95	5	of	of	ADP
gp-75	95	6	economic	economic	ADJ
gp-75	95	7	and	and	CCONJ
gp-75	95	8	management	management	NOUN
gp-75	95	9	business	business	NOUN
gp-75	95	10	vol	vol	NOUN
gp-75	95	11	.	.	PROPN
gp-75	96	1	3	3	NUM
gp-75	96	2	no	no	NOUN
gp-75	96	3	.	.	NOUN
gp-75	96	4	3	3	NUM
gp-75	96	5	march	march	PROPN
gp-75	96	6	2023	2023	NUM
gp-75	96	7	6	6	NUM
gp-75	96	8	gunawan	gunawan	X
gp-75	96	9	,	,	PUNCT
gp-75	96	10	k.	k.	PROPN
gp-75	96	11	(	(	PUNCT
gp-75	96	12	2020	2020	NUM
gp-75	96	13	)	)	PUNCT
gp-75	96	14	.	.	PUNCT
gp-75	97	1	pengaruh	pengaruh	NOUN
gp-75	97	2	e	e	NOUN
gp-75	97	3	-	-	NOUN
gp-75	97	4	service	service	ADJ
gp-75	97	5	quality	quality	NOUN
gp-75	97	6	dan	dan	PROPN
gp-75	97	7	customer	customer	PROPN
gp-75	97	8	trust	trust	PROPN
gp-75	97	9	terhadap	terhadap	PROPN
gp-75	97	10	customer	customer	PROPN
gp-75	97	11	satisfaction	satisfaction	PROPN
gp-75	97	12	dan	dan	PROPN
gp-75	97	13	customer	customer	PROPN
gp-75	97	14	loyalty	loyalty	PROPN
gp-75	97	15	pada	pada	PROPN
gp-75	97	16	allianz	allianz	PROPN
gp-75	97	17	life	life	PROPN
gp-75	97	18	insurance	insurance	PROPN
gp-75	97	19	di	di	PROPN
gp-75	97	20	surabaya	surabaya	PROPN
gp-75	97	21	.	.	PUNCT
gp-75	98	1	jurnal	jurnal	ADJ
gp-75	98	2	manajemen	manajeman	NOUN
gp-75	98	3	bisnis	bisnis	PROPN
gp-75	98	4	.	.	PUNCT
gp-75	99	1	hartati	hartati	PROPN
gp-75	99	2	,	,	PUNCT
gp-75	99	3	w.	w.	PROPN
gp-75	99	4	(	(	PUNCT
gp-75	99	5	2023	2023	NUM
gp-75	99	6	)	)	PUNCT
gp-75	99	7	.	.	PUNCT
gp-75	100	1	the	the	DET
gp-75	100	2	effect	effect	NOUN
gp-75	100	3	of	of	ADP
gp-75	100	4	e	e	NOUN
gp-75	100	5	-	-	NOUN
gp-75	100	6	service	service	NOUN
gp-75	100	7	of	of	ADP
gp-75	100	8	quality	quality	NOUN
gp-75	100	9	on	on	ADP
gp-75	100	10	customer	customer	NOUN
gp-75	100	11	satisfaction	satisfaction	NOUN
gp-75	100	12	in	in	ADP
gp-75	100	13	using	use	VERB
gp-75	100	14	the	the	DET
gp-75	100	15	shopee	shopee	NOUN
gp-75	100	16	application	application	NOUN
gp-75	100	17	.	.	PUNCT
gp-75	101	1	international	international	ADJ
gp-75	101	2	journal	journal	NOUN
gp-75	101	3	of	of	ADP
gp-75	101	4	advance	advance	NOUN
gp-75	101	5	multidisciplinary	multidisciplinary	ADJ
gp-75	101	6	,	,	PUNCT
gp-75	101	7	vol	vol	NOUN
gp-75	101	8	.	.	NOUN
gp-75	101	9	2	2	NUM
gp-75	101	10	(	(	PUNCT
gp-75	101	11	1	1	NUM
gp-75	101	12	)	)	PUNCT
gp-75	101	13	.	.	PUNCT
gp-75	102	1	ighomereho	ighomereho	NOUN
gp-75	102	2	,	,	PUNCT
gp-75	102	3	o.	o.	PROPN
gp-75	102	4	s.	s.	PROPN
gp-75	102	5	,	,	PUNCT
gp-75	102	6	&	&	CCONJ
gp-75	102	7	afolabi	afolabi	NOUN
gp-75	102	8	,	,	PUNCT
gp-75	102	9	t.	t.	PROPN
gp-75	102	10	s.	s.	PROPN
gp-75	102	11	(	(	PUNCT
gp-75	102	12	2023	2023	NUM
gp-75	102	13	)	)	PUNCT
gp-75	102	14	.	.	PUNCT
gp-75	103	1	impact	impact	NOUN
gp-75	103	2	of	of	ADP
gp-75	103	3	e	e	NOUN
gp-75	103	4	-	-	NOUN
gp-75	103	5	service	service	ADJ
gp-75	103	6	quality	quality	NOUN
gp-75	103	7	on	on	ADP
gp-75	103	8	customer	customer	NOUN
gp-75	103	9	satisfaction	satisfaction	NOUN
gp-75	103	10	:	:	PUNCT
gp-75	103	11	a	a	DET
gp-75	103	12	study	study	NOUN
gp-75	103	13	of	of	ADP
gp-75	103	14	internet	internet	NOUN
gp-75	103	15	banking	banking	NOUN
gp-75	103	16	for	for	ADP
gp-75	103	17	general	general	ADJ
gp-75	103	18	and	and	CCONJ
gp-75	103	19	maritime	maritime	ADJ
gp-75	103	20	services	service	NOUN
gp-75	103	21	in	in	ADP
gp-75	103	22	nigeria	nigeria	PROPN
gp-75	103	23	.	.	PUNCT
gp-75	104	1	journal	journal	PROPN
gp-75	104	2	of	of	ADP
gp-75	104	3	financial	financial	ADJ
gp-75	104	4	services	service	NOUN
gp-75	104	5	marketing	marketing	NOUN
gp-75	104	6	,	,	PUNCT
gp-75	104	7	vol	vol	NOUN
gp-75	104	8	.	.	PROPN
gp-75	104	9	28	28	NUM
gp-75	104	10	,	,	PUNCT
gp-75	104	11	488–501	488–501	NUM
gp-75	104	12	.	.	PUNCT
gp-75	105	1	imhar	imhar	PROPN
gp-75	105	2	,	,	PUNCT
gp-75	105	3	i.	i.	PROPN
gp-75	105	4	u.	u.	PROPN
gp-75	105	5	(	(	PUNCT
gp-75	105	6	2022	2022	NUM
gp-75	105	7	)	)	PUNCT
gp-75	105	8	.	.	PUNCT
gp-75	106	1	pengaruh	pengaruh	NOUN
gp-75	106	2	teknologi	teknologi	PROPN
gp-75	106	3	finansial	finansial	ADJ
gp-75	106	4	(	(	PUNCT
gp-75	106	5	fintech	fintech	NOUN
gp-75	106	6	)	)	PUNCT
gp-75	106	7	terhadap	terhadap	PROPN
gp-75	106	8	strategi	strategi	PROPN
gp-75	106	9	perbankan	perbankan	PROPN
gp-75	106	10	pada	pada	PROPN
gp-75	106	11	pt	pt	PROPN
gp-75	106	12	bank	bank	PROPN
gp-75	106	13	central	central	PROPN
gp-75	106	14	asia	asia	PROPN
gp-75	106	15	,	,	PUNCT
gp-75	106	16	tbk	tbk	PROPN
gp-75	106	17	.	.	PUNCT
gp-75	107	1	jurnal	jurnal	ADJ
gp-75	107	2	publikasi	publikasi	PROPN
gp-75	107	3	sistem	sistem	PROPN
gp-75	107	4	informasi	informasi	PROPN
gp-75	107	5	dan	dan	PROPN
gp-75	107	6	manajemen	manajemen	PROPN
gp-75	107	7	bisnis	bisnis	PROPN
gp-75	107	8	,	,	PUNCT
gp-75	107	9	vol	vol	NOUN
gp-75	107	10	.	.	PROPN
gp-75	107	11	1	1	NUM
gp-75	107	12	(	(	PUNCT
gp-75	107	13	1	1	NUM
gp-75	107	14	)	)	PUNCT
gp-75	107	15	,	,	PUNCT
gp-75	107	16	58–62	58–62	NUM
gp-75	107	17	.	.	PUNCT
gp-75	108	1	karim	karim	PROPN
gp-75	108	2	,	,	PUNCT
gp-75	108	3	r.	r.	PROPN
gp-75	108	4	al	al	PROPN
gp-75	108	5	.	.	PROPN
gp-75	108	6	(	(	PUNCT
gp-75	108	7	2020	2020	NUM
gp-75	108	8	)	)	PUNCT
gp-75	108	9	.	.	PUNCT
gp-75	109	1	influence	influence	NOUN
gp-75	109	2	of	of	ADP
gp-75	109	3	e	e	NOUN
gp-75	109	4	-	-	NOUN
gp-75	109	5	service	service	ADJ
gp-75	109	6	quality	quality	NOUN
gp-75	109	7	on	on	ADP
gp-75	109	8	customer	customer	NOUN
gp-75	109	9	satisfaction	satisfaction	NOUN
gp-75	109	10	&	&	CCONJ
gp-75	109	11	word	word	NOUN
gp-75	109	12	of	of	ADP
gp-75	109	13	mouth	mouth	NOUN
gp-75	109	14	in	in	ADP
gp-75	109	15	app	app	PROPN
gp-75	109	16	-	-	PUNCT
gp-75	109	17	based	base	VERB
gp-75	109	18	service	service	NOUN
gp-75	109	19	industry	industry	NOUN
gp-75	109	20	:	:	PUNCT
gp-75	109	21	a	a	DET
gp-75	109	22	case	case	NOUN
gp-75	109	23	on	on	ADP
gp-75	109	24	pathao	pathao	PROPN
gp-75	109	25	,	,	PUNCT
gp-75	109	26	bangladesh	bangladesh	PROPN
gp-75	109	27	.	.	PUNCT
gp-75	110	1	journal	journal	PROPN
gp-75	110	2	of	of	ADP
gp-75	110	3	technology	technology	NOUN
gp-75	110	4	management	management	NOUN
gp-75	110	5	and	and	CCONJ
gp-75	110	6	business	business	NOUN
gp-75	110	7	,	,	PUNCT
gp-75	110	8	vol	vol	NOUN
gp-75	110	9	.	.	PROPN
gp-75	110	10	7	7	NUM
gp-75	110	11	(	(	PUNCT
gp-75	110	12	1	1	NUM
gp-75	110	13	)	)	PUNCT
gp-75	110	14	,	,	PUNCT
gp-75	110	15	36–49	36–49	NUM
gp-75	110	16	.	.	PUNCT
gp-75	111	1	mandasari	mandasari	PROPN
gp-75	111	2	,	,	PUNCT
gp-75	111	3	i.	i.	PROPN
gp-75	111	4	a.	a.	PROPN
gp-75	111	5	c.	c.	PROPN
gp-75	111	6	s.	s.	PROPN
gp-75	111	7	(	(	PUNCT
gp-75	111	8	2022	2022	NUM
gp-75	111	9	)	)	PUNCT
gp-75	111	10	.	.	PUNCT
gp-75	112	1	pengaruh	pengaruh	NOUN
gp-75	112	2	perceived	perceive	VERB
gp-75	112	3	usefulness	usefulness	NOUN
gp-75	112	4	,	,	PUNCT
gp-75	112	5	perceived	perceive	VERB
gp-75	112	6	ease	ease	NOUN
gp-75	112	7	of	of	ADP
gp-75	112	8	use	use	NOUN
gp-75	112	9	dan	dan	PROPN
gp-75	112	10	kualitas	kualitas	PROPN
gp-75	112	11	layanan	layanan	PROPN
gp-75	112	12	terhadap	terhadap	PROPN
gp-75	112	13	kepuasan	kepuasan	PROPN
gp-75	112	14	untuk	untuk	PROPN
gp-75	112	15	membangun	membangun	PROPN
gp-75	112	16	loyalitas	loyalita	NOUN
gp-75	112	17	.	.	PUNCT
gp-75	113	1	e	e	X
gp-75	113	2	-	-	ADJ
gp-75	113	3	jurnal	jurnal	ADJ
gp-75	113	4	ekonomi	ekonomi	PROPN
gp-75	113	5	dan	dan	PROPN
gp-75	113	6	bisnis	bisnis	PROPN
gp-75	113	7	universitas	universita	VERB
gp-75	113	8	udayana	udayana	ADJ
gp-75	113	9	,	,	PUNCT
gp-75	113	10	vol	vol	NOUN
gp-75	113	11	.	.	PROPN
gp-75	113	12	6	6	NUM
gp-75	113	13	(	(	PUNCT
gp-75	113	14	1	1	NUM
gp-75	113	15	)	)	PUNCT
gp-75	113	16	,	,	PUNCT
gp-75	113	17	3637–3664	3637–3664	NUM
gp-75	113	18	.	.	PUNCT
gp-75	113	19	muflihhadi	muflihhadi	PROPN
gp-75	113	20	,	,	PUNCT
gp-75	113	21	i.	i.	PROPN
gp-75	113	22	,	,	PUNCT
gp-75	113	23	&	&	CCONJ
gp-75	113	24	rubiyanti	rubiyanti	PROPN
gp-75	113	25	,	,	PUNCT
gp-75	113	26	rd	rd	PROPN
gp-75	113	27	.	.	PUNCT
gp-75	114	1	n.	n.	PROPN
gp-75	114	2	(	(	PUNCT
gp-75	114	3	2021	2021	NUM
gp-75	114	4	)	)	PUNCT
gp-75	114	5	.	.	PUNCT
gp-75	115	1	pengaruh	pengaruh	NOUN
gp-75	115	2	perceived	perceive	VERB
gp-75	115	3	usefulness	usefulness	NOUN
gp-75	115	4	,	,	PUNCT
gp-75	115	5	perceived	perceive	VERB
gp-75	115	6	ease	ease	NOUN
gp-75	115	7	of	of	ADP
gp-75	115	8	use	use	NOUN
gp-75	115	9	dan	dan	PROPN
gp-75	115	10	trust	trust	PROPN
gp-75	115	11	terhadap	terhadap	PROPN
gp-75	115	12	kepuasan	kepuasan	PROPN
gp-75	115	13	konsumen	konsumen	PROPN
gp-75	115	14	(	(	PUNCT
gp-75	115	15	studi	studi	PROPN
gp-75	115	16	pada	pada	PROPN
gp-75	115	17	gojek	gojek	PROPN
gp-75	115	18	bandung	bandung	PROPN
gp-75	115	19	)	)	PUNCT
gp-75	115	20	.	.	PUNCT
gp-75	116	1	eproceedings	eproceeding	NOUN
gp-75	116	2	of	of	ADP
gp-75	116	3	management	management	NOUN
gp-75	116	4	,	,	PUNCT
gp-75	116	5	vol	vol	NOUN
gp-75	116	6	.	.	NOUN
gp-75	116	7	3	3	NUM
gp-75	116	8	(	(	PUNCT
gp-75	116	9	2	2	NUM
gp-75	116	10	)	)	PUNCT
gp-75	116	11	.	.	PUNCT
gp-75	117	1	ohk	ohk	PROPN
gp-75	117	2	,	,	PUNCT
gp-75	117	3	k.	k.	PROPN
gp-75	117	4	(	(	PUNCT
gp-75	117	5	2020	2020	NUM
gp-75	117	6	)	)	PUNCT
gp-75	117	7	.	.	PUNCT
gp-75	118	1	the	the	DET
gp-75	118	2	influence	influence	NOUN
gp-75	118	3	of	of	ADP
gp-75	118	4	perceived	perceive	VERB
gp-75	118	5	usefulness	usefulness	NOUN
gp-75	118	6	,	,	PUNCT
gp-75	118	7	perceived	perceive	VERB
gp-75	118	8	ease	ease	NOUN
gp-75	118	9	of	of	ADP
gp-75	118	10	use	use	NOUN
gp-75	118	11	,	,	PUNCT
gp-75	118	12	interactivity	interactivity	NOUN
gp-75	118	13	,	,	PUNCT
gp-75	118	14	and	and	CCONJ
gp-75	118	15	ease	ease	NOUN
gp-75	118	16	of	of	ADP
gp-75	118	17	navigation	navigation	NOUN
gp-75	118	18	on	on	ADP
gp-75	118	19	satisfaction	satisfaction	NOUN
gp-75	118	20	in	in	ADP
gp-75	118	21	mobile	mobile	ADJ
gp-75	118	22	application	application	NOUN
gp-75	118	23	.	.	PUNCT
gp-75	119	1	advanced	advanced	ADJ
gp-75	119	2	science	science	NOUN
gp-75	119	3	and	and	CCONJ
gp-75	119	4	technology	technology	NOUN
gp-75	119	5	letters	letter	NOUN
gp-75	119	6	,	,	PUNCT
gp-75	119	7	vol	vol	NOUN
gp-75	119	8	.	.	NOUN
gp-75	119	9	2	2	NUM
gp-75	119	10	(	(	PUNCT
gp-75	119	11	4	4	NUM
gp-75	119	12	)	)	PUNCT
gp-75	119	13	,	,	PUNCT
gp-75	119	14	88–92	88–92	NUM
gp-75	119	15	.	.	PUNCT
gp-75	119	16	oktafiani	oktafiani	PROPN
gp-75	119	17	,	,	PUNCT
gp-75	119	18	h.	h.	PROPN
gp-75	119	19	(	(	PUNCT
gp-75	119	20	2021	2021	NUM
gp-75	119	21	)	)	PUNCT
gp-75	119	22	.	.	PUNCT
gp-75	120	1	pengaruh	pengaruh	NOUN
gp-75	120	2	perceived	perceive	VERB
gp-75	120	3	ease	ease	NOUN
gp-75	120	4	of	of	ADP
gp-75	120	5	use	use	NOUN
gp-75	120	6	dan	dan	PROPN
gp-75	120	7	perceived	perceive	VERB
gp-75	120	8	usefulness	usefulness	NOUN
gp-75	120	9	terhadap	terhadap	PROPN
gp-75	120	10	customer	customer	PROPN
gp-75	120	11	satisfaction	satisfaction	NOUN
gp-75	120	12	e	e	NOUN
gp-75	120	13	-	-	NOUN
gp-75	120	14	wallet	wallet	NOUN
gp-75	120	15	x.	x.	NOUN
gp-75	120	16	jurnal	jurnal	PROPN
gp-75	120	17	bisnis	bisnis	PROPN
gp-75	120	18	,	,	PUNCT
gp-75	120	19	manajemen	manajeman	NOUN
gp-75	120	20	dan	dan	PROPN
gp-75	120	21	keuangan	keuangan	PROPN
gp-75	120	22	,	,	PUNCT
gp-75	120	23	vol	vol	NOUN
gp-75	120	24	.	.	NOUN
gp-75	120	25	2	2	NUM
gp-75	120	26	(	(	PUNCT
gp-75	120	27	2	2	NUM
gp-75	120	28	)	)	PUNCT
gp-75	120	29	.	.	PUNCT
gp-75	121	1	oktarini	oktarini	PROPN
gp-75	121	2	,	,	PUNCT
gp-75	121	3	m.	m.	NOUN
gp-75	121	4	a.	a.	PROPN
gp-75	121	5	s.	s.	PROPN
gp-75	121	6	(	(	PUNCT
gp-75	121	7	2021	2021	NUM
gp-75	121	8	)	)	PUNCT
gp-75	121	9	.	.	PUNCT
gp-75	122	1	pengaruh	pengaruh	NOUN
gp-75	122	2	perceived	perceive	VERB
gp-75	122	3	ease	ease	NOUN
gp-75	122	4	of	of	ADP
gp-75	122	5	use	use	NOUN
gp-75	122	6	dan	dan	PROPN
gp-75	122	7	perceived	perceive	VERB
gp-75	122	8	enjoyment	enjoyment	PROPN
gp-75	122	9	terhadap	terhadap	PROPN
gp-75	122	10	customer	customer	PROPN
gp-75	122	11	satisfaction	satisfaction	PROPN
gp-75	122	12	dan	dan	PROPN
gp-75	122	13	repurchase	repurchase	PROPN
gp-75	122	14	intention	intention	NOUN
gp-75	122	15	.	.	PUNCT
gp-75	123	1	jurnal	jurnal	ADJ
gp-75	123	2	inovasi	inovasi	PROPN
gp-75	123	3	bisnis	bisnis	PROPN
gp-75	123	4	dan	dan	PROPN
gp-75	123	5	manajemen	manajemen	PROPN
gp-75	123	6	indonesia	indonesia	PROPN
gp-75	123	7	,	,	PUNCT
gp-75	123	8	vol	vol	NOUN
gp-75	123	9	.	.	PROPN
gp-75	123	10	1	1	NUM
gp-75	123	11	(	(	PUNCT
gp-75	123	12	2	2	NUM
gp-75	123	13	)	)	PUNCT
gp-75	123	14	.	.	PUNCT
gp-75	124	1	pratiwi	pratiwi	NOUN
gp-75	124	2	,	,	PUNCT
gp-75	124	3	d.	d.	PROPN
gp-75	124	4	,	,	PUNCT
gp-75	124	5	&	&	CCONJ
gp-75	124	6	hutasuhut	hutasuhut	VERB
gp-75	124	7	,	,	PUNCT
gp-75	124	8	i.	i.	PROPN
gp-75	124	9	p.	p.	PROPN
gp-75	124	10	(	(	PUNCT
gp-75	124	11	2019	2019	NUM
gp-75	124	12	)	)	PUNCT
gp-75	124	13	.	.	PUNCT
gp-75	125	1	pengaruh	pengaruh	NOUN
gp-75	125	2	e	e	NOUN
gp-75	125	3	-	-	NOUN
gp-75	125	4	service	service	ADJ
gp-75	125	5	quality	quality	NOUN
gp-75	125	6	dan	dan	PROPN
gp-75	125	7	perceived	perceive	VERB
gp-75	125	8	value	value	NOUN
gp-75	125	9	terhadap	terhadap	PROPN
gp-75	125	10	satisfaction	satisfaction	PROPN
gp-75	125	11	yang	yang	PROPN
gp-75	125	12	berdampak	berdampak	PROPN
gp-75	125	13	pada	pada	PROPN
gp-75	125	14	loyalty	loyalty	PROPN
gp-75	125	15	mataharimall.com	mataharimall.com	X
gp-75	125	16	(	(	PUNCT
gp-75	125	17	studi	studi	PROPN
gp-75	125	18	pada	pada	PROPN
gp-75	125	19	pelanggan	pelanggan	PROPN
gp-75	125	20	mataharimall.com	mataharimall.com	X
gp-75	125	21	tahun	tahun	PROPN
gp-75	125	22	2017	2017	NUM
gp-75	125	23	)	)	PUNCT
gp-75	125	24	.	.	PUNCT
gp-75	126	1	jurnal	jurnal	ADJ
gp-75	126	2	isip	isip	PROPN
gp-75	126	3	.	.	PROPN
gp-75	126	4	prawira	prawira	PROPN
gp-75	126	5	,	,	PUNCT
gp-75	126	6	d.	d.	PROPN
gp-75	126	7	(	(	PUNCT
gp-75	126	8	2023	2023	NUM
gp-75	126	9	)	)	PUNCT
gp-75	126	10	.	.	PUNCT
gp-75	127	1	effect	effect	NOUN
gp-75	127	2	of	of	ADP
gp-75	127	3	e	e	NOUN
gp-75	127	4	-	-	NOUN
gp-75	127	5	service	service	ADJ
gp-75	127	6	quality	quality	NOUN
gp-75	127	7	,	,	PUNCT
gp-75	127	8	brand	brand	NOUN
gp-75	127	9	image	image	NOUN
gp-75	127	10	and	and	CCONJ
gp-75	127	11	e	e	NOUN
gp-75	127	12	-	-	NOUN
gp-75	127	13	security	security	ADJ
gp-75	127	14	seals	seal	NOUN
gp-75	127	15	on	on	ADP
gp-75	127	16	tokopedia	tokopedia	NOUN
gp-75	127	17	customer	customer	NOUN
gp-75	127	18	satisfaction	satisfaction	NOUN
gp-75	127	19	(	(	PUNCT
gp-75	127	20	case	case	NOUN
gp-75	127	21	study	study	NOUN
gp-75	127	22	on	on	ADP
gp-75	127	23	tokopedia	tokopedia	NOUN
gp-75	127	24	customers	customer	NOUN
gp-75	127	25	)	)	PUNCT
gp-75	127	26	.	.	PUNCT
gp-75	128	1	jurnal	jurnal	ADJ
gp-75	128	2	informasi	informasi	PROPN
gp-75	128	3	dan	dan	PROPN
gp-75	128	4	teknologi	teknologi	PROPN
gp-75	128	5	,	,	PUNCT
gp-75	128	6	vol	vol	NOUN
gp-75	128	7	.	.	PROPN
gp-75	128	8	5	5	NUM
gp-75	128	9	(	(	PUNCT
gp-75	128	10	1	1	NUM
gp-75	128	11	)	)	PUNCT
gp-75	128	12	.	.	PUNCT
gp-75	129	1	putri	putri	PROPN
gp-75	129	2	,	,	PUNCT
gp-75	129	3	e.	e.	PROPN
gp-75	129	4	m.	m.	PROPN
gp-75	129	5	(	(	PUNCT
gp-75	129	6	2021	2021	NUM
gp-75	129	7	)	)	PUNCT
gp-75	129	8	.	.	PUNCT
gp-75	130	1	pengaruh	pengaruh	NOUN
gp-75	130	2	kualitas	kualitas	PROPN
gp-75	130	3	produk	produk	PROPN
gp-75	130	4	,	,	PUNCT
gp-75	130	5	perceived	perceive	VERB
gp-75	130	6	ease	ease	NOUN
gp-75	130	7	of	of	ADP
gp-75	130	8	use	use	NOUN
gp-75	130	9	dan	dan	PROPN
gp-75	130	10	perceived	perceive	VERB
gp-75	130	11	risk	risk	NOUN
gp-75	130	12	terhadap	terhadap	PROPN
gp-75	130	13	kepuasan	kepuasan	PROPN
gp-75	130	14	pelanggan	pelanggan	PROPN
gp-75	131	1	e	e	NOUN
gp-75	131	2	-	-	NOUN
gp-75	131	3	wallet	wallet	NOUN
gp-75	131	4	ovo	ovo	PROPN
gp-75	131	5	(	(	PUNCT
gp-75	131	6	studi	studi	PROPN
gp-75	131	7	kasus	kasus	PROPN
gp-75	131	8	di	di	PROPN
gp-75	131	9	pt	pt	PROPN
gp-75	131	10	.	.	PROPN
gp-75	131	11	global	global	PROPN
gp-75	131	12	vision	vision	PROPN
gp-75	131	13	impex	impex	PROPN
gp-75	131	14	)	)	PUNCT
gp-75	131	15	.	.	PUNCT
gp-75	132	1	jurnal	jurnal	ADJ
gp-75	132	2	ekonomi	ekonomi	PROPN
gp-75	132	3	indonesia	indonesia	PROPN
gp-75	132	4	.	.	PROPN
gp-75	132	5	ramadhanti	ramadhanti	PROPN
gp-75	132	6	,	,	PUNCT
gp-75	132	7	v.	v.	ADP
gp-75	132	8	s.	s.	PROPN
gp-75	132	9	(	(	PUNCT
gp-75	132	10	2021	2021	NUM
gp-75	132	11	)	)	PUNCT
gp-75	132	12	.	.	PUNCT
gp-75	133	1	pengaruh	pengaruh	NOUN
gp-75	133	2	perceived	perceive	VERB
gp-75	133	3	usefulness	usefulness	NOUN
gp-75	133	4	dan	dan	PROPN
gp-75	133	5	perceived	perceive	VERB
gp-75	133	6	ease	ease	NOUN
gp-75	133	7	of	of	ADP
gp-75	133	8	use	use	PROPN
gp-75	133	9	terhadap	terhadap	PROPN
gp-75	133	10	kepuasan	kepuasan	PROPN
gp-75	133	11	pengguna	pengguna	PROPN
gp-75	133	12	e	e	PROPN
gp-75	133	13	-	-	NOUN
gp-75	133	14	health	health	NOUN
gp-75	133	15	.	.	PUNCT
gp-75	134	1	jurnal	jurnal	ADJ
gp-75	134	2	ekonomi	ekonomi	PROPN
gp-75	134	3	dan	dan	PROPN
gp-75	134	4	bisnis	bisnis	PROPN
gp-75	134	5	.	.	PUNCT
gp-75	135	1	hendy	hendy	PROPN
gp-75	135	2	setiady	setiady	PROPN
gp-75	135	3	,	,	PUNCT
gp-75	135	4	marlina	marlina	PROPN
gp-75	135	5	widiyanti	widiyanti	PROPN
gp-75	135	6	,	,	PUNCT
gp-75	135	7	ahmad	ahmad	PROPN
gp-75	135	8	maulana	maulana	PROPN
gp-75	135	9	,	,	PUNCT
gp-75	135	10	aslamia	aslamia	PROPN
gp-75	135	11	rosa	rosa	PROPN
gp-75	135	12	7	7	NUM
gp-75	135	13	rita	rita	PROPN
gp-75	135	14	,	,	PUNCT
gp-75	135	15	p.	p.	NOUN
gp-75	135	16	,	,	PUNCT
gp-75	135	17	oliviera	oliviera	NOUN
gp-75	135	18	,	,	PUNCT
gp-75	135	19	t.	t.	PROPN
gp-75	135	20	,	,	PUNCT
gp-75	135	21	&	&	CCONJ
gp-75	135	22	farisa	farisa	NOUN
gp-75	135	23	,	,	PUNCT
gp-75	135	24	a.	a.	NOUN
gp-75	135	25	(	(	PUNCT
gp-75	135	26	2019	2019	NUM
gp-75	135	27	)	)	PUNCT
gp-75	135	28	.	.	PUNCT
gp-75	136	1	the	the	DET
gp-75	136	2	impact	impact	NOUN
gp-75	136	3	of	of	ADP
gp-75	136	4	e	e	NOUN
gp-75	136	5	-	-	NOUN
gp-75	136	6	service	service	ADJ
gp-75	136	7	quality	quality	NOUN
gp-75	136	8	dan	dan	PROPN
gp-75	136	9	customer	customer	PROPN
gp-75	136	10	satisfaction	satisfaction	NOUN
gp-75	136	11	on	on	ADP
gp-75	136	12	consumer	consumer	NOUN
gp-75	136	13	behavior	behavior	NOUN
gp-75	136	14	in	in	ADP
gp-75	136	15	online	online	ADJ
gp-75	136	16	shopping	shopping	NOUN
gp-75	136	17	.	.	PUNCT
gp-75	137	1	heliyon	heliyon	PROPN
gp-75	137	2	journal	journal	PROPN
gp-75	137	3	,	,	PUNCT
gp-75	137	4	vol	vol	NOUN
gp-75	137	5	.	.	PROPN
gp-75	137	6	5	5	NUM
gp-75	137	7	.	.	X
gp-75	137	8	rou	rou	PROPN
gp-75	137	9	,	,	PUNCT
gp-75	137	10	c.	c.	PROPN
gp-75	137	11	y.	y.	PROPN
gp-75	137	12	(	(	PUNCT
gp-75	137	13	2023	2023	NUM
gp-75	137	14	)	)	PUNCT
gp-75	137	15	.	.	PUNCT
gp-75	138	1	impact	impact	NOUN
gp-75	138	2	of	of	ADP
gp-75	138	3	e	e	NOUN
gp-75	138	4	-	-	NOUN
gp-75	138	5	service	service	ADJ
gp-75	138	6	quality	quality	NOUN
gp-75	138	7	on	on	ADP
gp-75	138	8	customer	customer	NOUN
gp-75	138	9	satisfaction	satisfaction	NOUN
gp-75	138	10	towards	towards	ADP
gp-75	138	11	shopee	shopee	NOUN
gp-75	138	12	among	among	ADP
gp-75	138	13	generation	generation	NOUN
gp-75	138	14	y	y	PROPN
gp-75	138	15	in	in	ADP
gp-75	138	16	the	the	DET
gp-75	138	17	post	post	ADJ
gp-75	138	18	-	-	ADJ
gp-75	138	19	covid-19	covid-19	ADJ
gp-75	138	20	pandemic	pandemic	ADJ
gp-75	138	21	.	.	PUNCT
gp-75	139	1	international	international	ADJ
gp-75	139	2	journal	journal	PROPN
gp-75	139	3	bussiness	bussiness	PROPN
gp-75	139	4	and	and	CCONJ
gp-75	139	5	management	management	NOUN
gp-75	139	6	.	.	PUNCT
gp-75	140	1	san	san	PROPN
gp-75	140	2	,	,	PUNCT
gp-75	140	3	w.	w.	PROPN
gp-75	140	4	h.	h.	PROPN
gp-75	140	5	,	,	PUNCT
gp-75	140	6	von	von	PROPN
gp-75	140	7	,	,	PUNCT
gp-75	140	8	w.	w.	PROPN
gp-75	140	9	y.	y.	PROPN
gp-75	140	10	,	,	PUNCT
gp-75	140	11	&	&	CCONJ
gp-75	140	12	qureshi	qureshi	PROPN
gp-75	140	13	,	,	PUNCT
gp-75	140	14	m.	m.	NOUN
gp-75	140	15	i.	i.	PROPN
gp-75	140	16	(	(	PUNCT
gp-75	140	17	2020	2020	NUM
gp-75	140	18	)	)	PUNCT
gp-75	140	19	.	.	PUNCT
gp-75	141	1	impact	impact	NOUN
gp-75	141	2	of	of	ADP
gp-75	141	3	e	e	NOUN
gp-75	141	4	-	-	NOUN
gp-75	141	5	service	service	ADJ
gp-75	141	6	quality	quality	NOUN
gp-75	141	7	on	on	ADP
gp-75	141	8	customer	customer	NOUN
gp-75	141	9	satisfaction	satisfaction	NOUN
gp-75	141	10	in	in	ADP
gp-75	141	11	malaysia	malaysia	PROPN
gp-75	141	12	.	.	PUNCT
gp-75	142	1	journal	journal	PROPN
gp-75	142	2	of	of	ADP
gp-75	142	3	marketing	marketing	NOUN
gp-75	142	4	and	and	CCONJ
gp-75	142	5	information	information	NOUN
gp-75	142	6	systems	system	NOUN
gp-75	142	7	,	,	PUNCT
gp-75	142	8	vol	vol	NOUN
gp-75	142	9	.	.	NOUN
gp-75	142	10	3	3	NUM
gp-75	142	11	(	(	PUNCT
gp-75	142	12	1	1	NUM
gp-75	142	13	)	)	PUNCT
gp-75	142	14	.	.	PUNCT
gp-75	143	1	satri	satri	PROPN
gp-75	143	2	,	,	PUNCT
gp-75	143	3	o.	o.	PROPN
gp-75	143	4	,	,	PUNCT
gp-75	143	5	zakaria	zakaria	PROPN
gp-75	143	6	,	,	PUNCT
gp-75	143	7	w.	w.	PROPN
gp-75	143	8	,	,	PUNCT
gp-75	143	9	muchsin	muchsin	PROPN
gp-75	143	10	,	,	PUNCT
gp-75	143	11	s.	s.	PROPN
gp-75	143	12	,	,	PUNCT
gp-75	143	13	&	&	CCONJ
gp-75	143	14	marlina	marlina	PROPN
gp-75	143	15	,	,	PUNCT
gp-75	143	16	w.	w.	PROPN
gp-75	143	17	(	(	PUNCT
gp-75	143	18	2021	2021	NUM
gp-75	143	19	)	)	PUNCT
gp-75	143	20	.	.	PUNCT
gp-75	144	1	the	the	DET
gp-75	144	2	influence	influence	NOUN
gp-75	144	3	of	of	ADP
gp-75	144	4	product	product	NOUN
gp-75	144	5	and	and	CCONJ
gp-75	144	6	service	service	NOUN
gp-75	144	7	quality	quality	NOUN
gp-75	144	8	on	on	ADP
gp-75	144	9	the	the	DET
gp-75	144	10	consumer	consumer	NOUN
gp-75	144	11	satisfaction	satisfaction	NOUN
gp-75	144	12	in	in	ADP
gp-75	144	13	pt	pt	PROPN
gp-75	144	14	.	.	NOUN
gp-75	144	15	main	main	ADJ
gp-75	144	16	commercial	commercial	ADJ
gp-75	144	17	hospi	hospi	NOUN
gp-75	144	18	palembang	palembang	PROPN
gp-75	144	19	branch	branch	PROPN
gp-75	144	20	.	.	PUNCT
gp-75	145	1	international	international	ADJ
gp-75	145	2	journal	journal	PROPN
gp-75	145	3	of	of	ADP
gp-75	145	4	social	social	ADJ
gp-75	145	5	sciences	science	NOUN
gp-75	145	6	,	,	PUNCT
gp-75	145	7	vol	vol	NOUN
gp-75	145	8	.	.	NOUN
gp-75	145	9	4	4	NUM
gp-75	145	10	(	(	PUNCT
gp-75	145	11	2	2	NUM
gp-75	145	12	)	)	PUNCT
gp-75	145	13	.	.	PUNCT
gp-75	146	1	singh	singh	PROPN
gp-75	146	2	,	,	PUNCT
gp-75	146	3	s.	s.	PROPN
gp-75	146	4	(	(	PUNCT
gp-75	146	5	2019	2019	NUM
gp-75	146	6	)	)	PUNCT
gp-75	146	7	.	.	PUNCT
gp-75	147	1	measuring	measure	VERB
gp-75	147	2	e	e	NOUN
gp-75	147	3	-	-	NOUN
gp-75	147	4	service	service	ADJ
gp-75	147	5	quality	quality	NOUN
gp-75	147	6	and	and	CCONJ
gp-75	147	7	customer	customer	NOUN
gp-75	147	8	satisfaction	satisfaction	NOUN
gp-75	147	9	with	with	ADP
gp-75	147	10	internet	internet	NOUN
gp-75	147	11	banking	banking	NOUN
gp-75	147	12	in	in	ADP
gp-75	147	13	india	india	PROPN
gp-75	147	14	.	.	PUNCT
gp-75	148	1	theoretical	theoretical	ADJ
gp-75	148	2	economics	economic	NOUN
gp-75	148	3	letters	letter	NOUN
gp-75	148	4	,	,	PUNCT
gp-75	148	5	vol	vol	NOUN
gp-75	148	6	.	.	PUNCT
gp-75	149	1	9(issn	9(issn	NUM
gp-75	149	2	online	online	NOUN
gp-75	149	3	:	:	PUNCT
gp-75	149	4	2162	2162	NUM
gp-75	149	5	-	-	SYM
gp-75	149	6	2086	2086	NUM
gp-75	149	7	)	)	PUNCT
gp-75	149	8	,	,	PUNCT
gp-75	149	9	308–326	308–326	NUM
gp-75	149	10	.	.	PUNCT
gp-75	150	1	surya	surya	PROPN
gp-75	150	2	,	,	PUNCT
gp-75	150	3	e.	e.	PROPN
gp-75	150	4	d.	d.	PROPN
gp-75	150	5	,	,	PUNCT
gp-75	150	6	&	&	CCONJ
gp-75	150	7	saragih	saragih	PROPN
gp-75	150	8	,	,	PUNCT
gp-75	150	9	m.	m.	NOUN
gp-75	150	10	g.	g.	PROPN
gp-75	150	11	(	(	PUNCT
gp-75	150	12	2020	2020	NUM
gp-75	150	13	)	)	PUNCT
gp-75	150	14	.	.	PUNCT
gp-75	151	1	analysis	analysis	NOUN
gp-75	151	2	of	of	ADP
gp-75	151	3	e	e	NOUN
gp-75	151	4	-	-	NOUN
gp-75	151	5	service	service	ADJ
gp-75	151	6	quality	quality	NOUN
gp-75	151	7	to	to	ADP
gp-75	151	8	customer	customer	NOUN
gp-75	151	9	satisfaction	satisfaction	NOUN
gp-75	151	10	with	with	ADP
gp-75	151	11	perceived	perceive	VERB
gp-75	151	12	value	value	NOUN
gp-75	151	13	as	as	ADP
gp-75	151	14	intervening	intervene	VERB
gp-75	151	15	variable	variable	NOUN
gp-75	151	16	.	.	PUNCT
gp-75	152	1	international	international	ADJ
gp-75	152	2	journal	journal	NOUN
gp-75	152	3	for	for	ADP
gp-75	152	4	innovative	innovative	ADJ
gp-75	152	5	research	research	NOUN
gp-75	152	6	in	in	ADP
gp-75	152	7	multidisiplinary	multidisiplinary	ADJ
gp-75	152	8	field	field	NOUN
gp-75	152	9	,	,	PUNCT
gp-75	152	10	vol	vol	NOUN
gp-75	152	11	.	.	PROPN
gp-75	152	12	6	6	NUM
gp-75	152	13	(	(	PUNCT
gp-75	152	14	2)(issn	2)(issn	NUM
gp-75	152	15	:	:	PUNCT
gp-75	152	16	2455	2455	NUM
gp-75	152	17	-	-	SYM
gp-75	152	18	0620	0620	NUM
gp-75	152	19	)	)	PUNCT
gp-75	152	20	.	.	PUNCT
gp-75	153	1	tambusai	tambusai	PROPN
gp-75	153	2	,	,	PUNCT
gp-75	153	3	s.	s.	PROPN
gp-75	153	4	r.	r.	PROPN
gp-75	153	5	k.	k.	PROPN
gp-75	153	6	,	,	PUNCT
gp-75	153	7	suharyono	suharyono	PROPN
gp-75	153	8	,	,	PUNCT
gp-75	153	9	&	&	CCONJ
gp-75	153	10	pangestuti	pangestuti	PROPN
gp-75	153	11	,	,	PUNCT
gp-75	153	12	e.	e.	PROPN
gp-75	153	13	(	(	PUNCT
gp-75	153	14	2019	2019	NUM
gp-75	153	15	)	)	PUNCT
gp-75	153	16	.	.	PUNCT
gp-75	154	1	pengaruh	pengaruh	NOUN
gp-75	154	2	e	e	NOUN
gp-75	154	3	-	-	NOUN
gp-75	154	4	service	service	ADJ
gp-75	154	5	quality	quality	NOUN
gp-75	154	6	dan	dan	PROPN
gp-75	154	7	recovery	recovery	PROPN
gp-75	154	8	service	service	PROPN
gp-75	154	9	terhadap	terhadap	PROPN
gp-75	154	10	customer	customer	PROPN
gp-75	154	11	satisfaction	satisfaction	PROPN
gp-75	154	12	dan	dan	PROPN
gp-75	154	13	customer	customer	PROPN
gp-75	154	14	loyalty	loyalty	NOUN
gp-75	154	15	.	.	PUNCT
gp-75	155	1	jurnal	jurnal	ADJ
gp-75	155	2	profit	profit	NOUN
gp-75	155	3	,	,	PUNCT
gp-75	155	4	vol	vol	NOUN
gp-75	155	5	.	.	PROPN
gp-75	155	6	13	13	NUM
gp-75	155	7	.	.	X
gp-75	155	8	tu	tu	PROPN
gp-75	155	9	,	,	PUNCT
gp-75	155	10	c.-c	c.-c	PROPN
gp-75	155	11	.	.	PUNCT
gp-75	156	1	(	(	PUNCT
gp-75	156	2	2022	2022	NUM
gp-75	156	3	)	)	PUNCT
gp-75	156	4	.	.	PUNCT
gp-75	157	1	perceived	perceive	VERB
gp-75	157	2	ease	ease	NOUN
gp-75	157	3	of	of	ADP
gp-75	157	4	use	use	NOUN
gp-75	157	5	,	,	PUNCT
gp-75	157	6	trust	trust	NOUN
gp-75	157	7	,	,	PUNCT
gp-75	157	8	and	and	CCONJ
gp-75	157	9	satisfaction	satisfaction	NOUN
gp-75	157	10	as	as	ADP
gp-75	157	11	determinants	determinant	NOUN
gp-75	157	12	of	of	ADP
gp-75	157	13	loyalty	loyalty	NOUN
gp-75	157	14	in	in	ADP
gp-75	157	15	e	e	NOUN
gp-75	157	16	-	-	NOUN
gp-75	157	17	auction	auction	NOUN
gp-75	157	18	marketplace	marketplace	NOUN
gp-75	157	19	.	.	PUNCT
gp-75	158	1	journal	journal	NOUN
gp-75	158	2	of	of	ADP
gp-75	158	3	computers	computer	NOUN
gp-75	158	4	,	,	PUNCT
gp-75	158	5	vol	vol	NOUN
gp-75	158	6	.	.	PROPN
gp-75	158	7	7	7	NUM
gp-75	158	8	(	(	PUNCT
gp-75	158	9	3	3	NUM
gp-75	158	10	)	)	PUNCT
gp-75	158	11	.	.	PUNCT
gp-75	159	1	vetrivel	vetrivel	PROPN
gp-75	159	2	,	,	PUNCT
gp-75	159	3	s.	s.	PROPN
gp-75	159	4	,	,	PUNCT
gp-75	159	5	rajini	rajini	PROPN
gp-75	159	6	,	,	PUNCT
gp-75	159	7	j.	j.	PROPN
gp-75	159	8	,	,	PUNCT
gp-75	159	9	&	&	CCONJ
gp-75	159	10	krishnamoorthy	krishnamoorthy	PROPN
gp-75	159	11	,	,	PUNCT
gp-75	159	12	v.	v.	PROPN
gp-75	159	13	(	(	PUNCT
gp-75	159	14	2020	2020	NUM
gp-75	159	15	)	)	PUNCT
gp-75	159	16	.	.	PUNCT
gp-75	160	1	influence	influence	NOUN
gp-75	160	2	of	of	ADP
gp-75	160	3	internet	internet	NOUN
gp-75	160	4	banking	banking	NOUN
gp-75	160	5	service	service	NOUN
gp-75	160	6	quality	quality	NOUN
gp-75	160	7	on	on	ADP
gp-75	160	8	customer	customer	NOUN
gp-75	160	9	satisfaction	satisfaction	NOUN
gp-75	160	10	–	–	PUNCT
gp-75	160	11	an	an	DET
gp-75	160	12	indian	indian	ADJ
gp-75	160	13	experience	experience	NOUN
gp-75	160	14	.	.	PUNCT
gp-75	161	1	journal	journal	NOUN
gp-75	161	2	of	of	ADP
gp-75	161	3	critical	critical	ADJ
gp-75	161	4	reviews	review	NOUN
gp-75	161	5	,	,	PUNCT
gp-75	161	6	vol	vol	NOUN
gp-75	161	7	.	.	PROPN
gp-75	161	8	7	7	NUM
gp-75	161	9	(	(	PUNCT
gp-75	161	10	2)(issn	2)(issn	NUM
gp-75	161	11	:	:	PUNCT
gp-75	161	12	2394	2394	NUM
gp-75	161	13	-	-	SYM
gp-75	161	14	5125	5125	NUM
gp-75	161	15	)	)	PUNCT
gp-75	161	16	.	.	PUNCT
gp-75	162	1	wilson	wilson	PROPN
gp-75	162	2	,	,	PUNCT
gp-75	162	3	n.	n.	PROPN
gp-75	162	4	(	(	PUNCT
gp-75	162	5	2021	2021	NUM
gp-75	162	6	)	)	PUNCT
gp-75	162	7	.	.	PUNCT
gp-75	163	1	the	the	DET
gp-75	163	2	role	role	NOUN
gp-75	163	3	of	of	ADP
gp-75	163	4	perceived	perceive	VERB
gp-75	163	5	usefulness	usefulness	NOUN
gp-75	163	6	and	and	CCONJ
gp-75	163	7	perceived	perceive	VERB
gp-75	163	8	ease	ease	NOUN
gp-75	163	9	of	of	ADP
gp-75	163	10	use	use	NOUN
gp-75	163	11	toward	toward	ADP
gp-75	163	12	satisfaction	satisfaction	NOUN
gp-75	163	13	and	and	CCONJ
gp-75	163	14	trust	trust	NOUN
gp-75	163	15	which	which	DET
gp-75	163	16	influence	influence	NOUN
gp-75	163	17	computer	computer	NOUN
gp-75	163	18	consumers	consumer	NOUN
gp-75	163	19	’	'	PUNCT
gp-75	163	20	loyalty	loyalty	NOUN
gp-75	163	21	in	in	ADP
gp-75	163	22	china	china	PROPN
gp-75	163	23	.	.	PUNCT
gp-75	164	1	international	international	ADJ
gp-75	164	2	journal	journal	PROPN
gp-75	164	3	of	of	ADP
gp-75	164	4	business	business	NOUN
gp-75	164	5	,	,	PUNCT
gp-75	164	6	vol	vol	NOUN
gp-75	164	7	.	.	NOUN
gp-75	164	8	2	2	NUM
gp-75	164	9	(	(	PUNCT
gp-75	164	10	3	3	NUM
gp-75	164	11	)	)	PUNCT
gp-75	164	12	,	,	PUNCT
gp-75	164	13	262–294	262–294	NUM
gp-75	164	14	.	.	PUNCT
gp-75	165	1	yuan	yuan	NOUN
gp-75	165	2	,	,	PUNCT
gp-75	165	3	l.	l.	PROPN
gp-75	165	4	s.	s.	PROPN
gp-75	165	5	,	,	PUNCT
gp-75	165	6	jusoh	jusoh	PROPN
gp-75	165	7	,	,	PUNCT
gp-75	165	8	m.	m.	NOUN
gp-75	165	9	s.	s.	PROPN
gp-75	165	10	,	,	PUNCT
gp-75	165	11	yusuf	yusuf	PROPN
gp-75	165	12	,	,	PUNCT
gp-75	165	13	d.	d.	PROPN
gp-75	165	14	h.	h.	PROPN
gp-75	165	15	m.	m.	PROPN
gp-75	165	16	,	,	PUNCT
gp-75	165	17	&	&	CCONJ
gp-75	165	18	ghani	ghani	PROPN
gp-75	165	19	,	,	PUNCT
gp-75	165	20	m.	m.	PROPN
gp-75	165	21	r.	r.	PROPN
gp-75	165	22	a.	a.	PROPN
gp-75	165	23	(	(	PUNCT
gp-75	165	24	2020	2020	NUM
gp-75	165	25	)	)	PUNCT
gp-75	165	26	.	.	PUNCT
gp-75	166	1	the	the	DET
gp-75	166	2	relationship	relationship	NOUN
gp-75	166	3	between	between	ADP
gp-75	166	4	product	product	NOUN
gp-75	166	5	quality	quality	NOUN
gp-75	166	6	,	,	PUNCT
gp-75	166	7	e	e	NOUN
gp-75	166	8	-	-	NOUN
gp-75	166	9	service	service	ADJ
gp-75	166	10	quality	quality	NOUN
gp-75	166	11	and	and	CCONJ
gp-75	166	12	brand	brand	NOUN
gp-75	166	13	image	image	NOUN
gp-75	166	14	on	on	ADP
gp-75	166	15	customer	customer	NOUN
gp-75	166	16	satisfaction	satisfaction	NOUN
gp-75	166	17	:	:	PUNCT
gp-75	166	18	preliminary	preliminary	ADJ
gp-75	166	19	investigation	investigation	NOUN
gp-75	166	20	in	in	ADP
gp-75	166	21	perlis	perlis	PROPN
gp-75	166	22	.	.	PUNCT
gp-75	167	1	international	international	ADJ
gp-75	167	2	journal	journal	PROPN
gp-75	167	3	of	of	ADP
gp-75	167	4	business	business	NOUN
gp-75	167	5	and	and	CCONJ
gp-75	167	6	management	management	NOUN
gp-75	167	7	,	,	PUNCT
gp-75	167	8	vol	vol	NOUN
gp-75	167	9	.	.	PROPN
gp-75	167	10	4	4	NUM
gp-75	167	11	(	(	PUNCT
gp-75	167	12	5)(e	5)(e	PROPN
gp-75	167	13	-	-	PUNCT
gp-75	167	14	issn	issn	NOUN
gp-75	167	15	:	:	PUNCT
gp-75	167	16	2590	2590	NUM
gp-75	167	17	-	-	SYM
gp-75	167	18	3721	3721	NUM
gp-75	167	19	)	)	PUNCT
gp-75	167	20	,	,	PUNCT
gp-75	167	21	43–54	43–54	NUM
gp-75	167	22	.	.	PUNCT
gp-75	168	1	zainuddin	zainuddin	NOUN
gp-75	168	2	,	,	PUNCT
gp-75	168	3	&	&	CCONJ
gp-75	168	4	sandana	sandana	PROPN
gp-75	168	5	,	,	PUNCT
gp-75	168	6	p.	p.	NOUN
gp-75	168	7	(	(	PUNCT
gp-75	168	8	2021	2021	NUM
gp-75	168	9	)	)	PUNCT
gp-75	168	10	.	.	PUNCT
gp-75	169	1	analisis	analisis	ADJ
gp-75	169	2	pengaruh	pengaruh	NOUN
gp-75	169	3	perceived	perceive	VERB
gp-75	169	4	usefulness	usefulness	NOUN
gp-75	169	5	dan	dan	PROPN
gp-75	169	6	perceived	perceive	VERB
gp-75	169	7	ease	ease	NOUN
gp-75	169	8	of	of	ADP
gp-75	169	9	use	use	PROPN
gp-75	169	10	terhadap	terhadap	PROPN
gp-75	169	11	tingkat	tingkat	PROPN
gp-75	169	12	kepuasan	kepuasan	PROPN
gp-75	169	13	nasabah	nasabah	PROPN
gp-75	169	14	dalam	dalam	PROPN
gp-75	169	15	menggunakan	menggunakan	PROPN
gp-75	169	16	atm	atm	PROPN
gp-75	169	17	(	(	PUNCT
gp-75	169	18	studi	studi	PROPN
gp-75	169	19	kasus	kasus	PROPN
gp-75	169	20	pada	pada	PROPN
gp-75	169	21	nasabah	nasabah	PROPN
gp-75	169	22	bank	bank	PROPN
gp-75	169	23	muamalat	muamalat	PROPN
gp-75	169	24	cabang	cabang	PROPN
gp-75	169	25	palopo	palopo	PROPN
gp-75	169	26	)	)	PUNCT
gp-75	169	27	.	.	PUNCT
gp-75	170	1	jurnal	jurnal	ADJ
gp-75	170	2	ekonomi	ekonomi	PROPN
gp-75	170	3	muamalah	muamalah	ADV
gp-75	170	4	,	,	PUNCT
gp-75	170	5	vol	vol	NOUN
gp-75	170	6	.	.	PROPN
gp-75	170	7	4	4	NUM
gp-75	170	8	(	(	PUNCT
gp-75	170	9	1	1	NUM
gp-75	170	10	)	)	PUNCT
gp-75	170	11	.	.	PUNCT
gp-75	171	1	copyright	copyright	NOUN
gp-75	171	2	holders	holder	NOUN
gp-75	171	3	:	:	PUNCT
gp-75	171	4	hendy	hendy	PROPN
gp-75	171	5	setiady	setiady	PROPN
gp-75	171	6	,	,	PUNCT
gp-75	171	7	marlina	marlina	PROPN
gp-75	171	8	widiyanti	widiyanti	PROPN
gp-75	171	9	,	,	PUNCT
gp-75	171	10	ahmad	ahmad	PROPN
gp-75	171	11	maulana	maulana	PROPN
gp-75	171	12	,	,	PUNCT
gp-75	171	13	aslamia	aslamia	PROPN
gp-75	171	14	rosa	rosa	PROPN
gp-75	171	15	(	(	PUNCT
gp-75	171	16	2024	2024	NUM
gp-75	171	17	)	)	PUNCT
gp-75	171	18	first	first	ADJ
gp-75	171	19	publication	publication	NOUN
gp-75	171	20	right	right	NOUN
gp-75	171	21	:	:	PUNCT
gp-75	171	22	ajemb	ajemb	PROPN
gp-75	171	23	–	–	PUNCT
gp-75	171	24	american	american	ADJ
gp-75	171	25	journal	journal	PROPN
gp-75	171	26	of	of	ADP
gp-75	171	27	economic	economic	ADJ
gp-75	171	28	and	and	CCONJ
gp-75	171	29	management	management	NOUN
gp-75	171	30	business	business	NOUN
gp-75	171	31	american	american	PROPN
gp-75	171	32	journal	journal	PROPN
gp-75	171	33	of	of	ADP
gp-75	171	34	economic	economic	ADJ
gp-75	171	35	and	and	CCONJ
gp-75	171	36	management	management	NOUN
gp-75	171	37	business	business	NOUN
gp-75	171	38	vol	vol	NOUN
gp-75	171	39	.	.	PROPN
gp-75	172	1	3	3	NUM
gp-75	173	1	no	no	NOUN
gp-75	173	2	.	.	NOUN
gp-75	173	3	3	3	NUM
gp-75	173	4	march	march	PROPN
gp-75	173	5	2023	2023	NUM
gp-75	173	6	8	8	NUM