id	sid	tid	token	lemma	pos
ajiri-6265	1	1	pa	pa	PROPN
ajiri-6265	1	2	ge	ge	PROPN
ajiri-6265	1	3	1	1	NUM
ajiri-6265	1	4	pa	pa	PROPN
ajiri-6265	1	5	ge	ge	PROPN
ajiri-6265	1	6	29	29	NUM
ajiri-6265	1	7	american	american	PROPN
ajiri-6265	1	8	journal	journal	PROPN
ajiri-6265	1	9	of	of	ADP
ajiri-6265	1	10	interdisciplinary	interdisciplinary	ADJ
ajiri-6265	1	11	research	research	NOUN
ajiri-6265	1	12	and	and	CCONJ
ajiri-6265	1	13	innovation	innovation	NOUN
ajiri-6265	1	14	(	(	PUNCT
ajiri-6265	1	15	ajiri	ajiri	NOUN
ajiri-6265	1	16	)	)	PUNCT
ajiri-6265	1	17	the	the	DET
ajiri-6265	1	18	impact	impact	NOUN
ajiri-6265	1	19	of	of	ADP
ajiri-6265	1	20	service	service	NOUN
ajiri-6265	1	21	brand	brand	NOUN
ajiri-6265	1	22	attachment	attachment	NOUN
ajiri-6265	1	23	on	on	ADP
ajiri-6265	1	24	customer	customer	NOUN
ajiri-6265	1	25	citizenship	citizenship	NOUN
ajiri-6265	1	26	behavior	behavior	NOUN
ajiri-6265	1	27	in	in	ADP
ajiri-6265	1	28	banking	banking	NOUN
ajiri-6265	1	29	sector	sector	NOUN
ajiri-6265	1	30	v.	v.	ADP
ajiri-6265	1	31	d.	d.	PROPN
ajiri-6265	1	32	thivyashamine1	thivyashamine1	PROPN
ajiri-6265	1	33	*	*	PROPN
ajiri-6265	1	34	,	,	PUNCT
ajiri-6265	1	35	f.	f.	PROPN
ajiri-6265	1	36	b.	b.	PROPN
ajiri-6265	1	37	kennedy2	kennedy2	PROPN
ajiri-6265	1	38	volume	volume	NOUN
ajiri-6265	1	39	4	4	NUM
ajiri-6265	1	40	issue	issue	NOUN
ajiri-6265	1	41	4	4	NUM
ajiri-6265	1	42	,	,	PUNCT
ajiri-6265	1	43	year	year	NOUN
ajiri-6265	1	44	2025	2025	NUM
ajiri-6265	1	45	issn	issn	NOUN
ajiri-6265	1	46	:	:	PUNCT
ajiri-6265	1	47	2833	2833	NUM
ajiri-6265	1	48	-	-	SYM
ajiri-6265	1	49	2237	2237	NUM
ajiri-6265	1	50	(	(	PUNCT
ajiri-6265	1	51	online	online	ADJ
ajiri-6265	1	52	)	)	PUNCT
ajiri-6265	1	53	doi	doi	NOUN
ajiri-6265	1	54	:	:	PUNCT
ajiri-6265	1	55	https://doi.org/10.54536/ajiri.v4i4.6265	https://doi.org/10.54536/ajiri.v4i4.6265	PROPN
ajiri-6265	1	56	https://journals.e-palli.com/home/index.php/ajiri	https://journals.e-palli.com/home/index.php/ajiri	PROPN
ajiri-6265	1	57	article	article	NOUN
ajiri-6265	1	58	information	information	NOUN
ajiri-6265	1	59	abstract	abstract	ADV
ajiri-6265	1	60	received	receive	VERB
ajiri-6265	1	61	:	:	PUNCT
ajiri-6265	1	62	october	october	PROPN
ajiri-6265	1	63	20	20	NUM
ajiri-6265	1	64	,	,	PUNCT
ajiri-6265	1	65	2025	2025	NUM
ajiri-6265	1	66	accepted	accept	VERB
ajiri-6265	1	67	:	:	PUNCT
ajiri-6265	1	68	november	november	PROPN
ajiri-6265	1	69	26	26	NUM
ajiri-6265	1	70	,	,	PUNCT
ajiri-6265	1	71	2025	2025	NUM
ajiri-6265	1	72	published	publish	VERB
ajiri-6265	1	73	:	:	PUNCT
ajiri-6265	1	74	december	december	PROPN
ajiri-6265	1	75	12	12	NUM
ajiri-6265	1	76	,	,	PUNCT
ajiri-6265	1	77	2025	2025	NUM
ajiri-6265	1	78	this	this	DET
ajiri-6265	1	79	study	study	NOUN
ajiri-6265	1	80	aims	aim	VERB
ajiri-6265	1	81	to	to	PART
ajiri-6265	1	82	investigate	investigate	VERB
ajiri-6265	1	83	how	how	SCONJ
ajiri-6265	1	84	service	service	NOUN
ajiri-6265	1	85	brand	brand	NOUN
ajiri-6265	1	86	attachment	attachment	NOUN
ajiri-6265	1	87	(	(	PUNCT
ajiri-6265	1	88	sba	sba	NOUN
ajiri-6265	1	89	)	)	PUNCT
ajiri-6265	1	90	changes	change	VERB
ajiri-6265	1	91	the	the	DET
ajiri-6265	1	92	customer	customer	NOUN
ajiri-6265	1	93	citizenship	citizenship	NOUN
ajiri-6265	1	94	behavior	behavior	NOUN
ajiri-6265	1	95	(	(	PUNCT
ajiri-6265	1	96	ccb	ccb	PROPN
ajiri-6265	1	97	)	)	PUNCT
ajiri-6265	1	98	within	within	ADP
ajiri-6265	1	99	the	the	DET
ajiri-6265	1	100	sri	sri	PROPN
ajiri-6265	1	101	lankan	lankan	PROPN
ajiri-6265	1	102	banking	banking	NOUN
ajiri-6265	1	103	sector	sector	NOUN
ajiri-6265	1	104	.	.	PUNCT
ajiri-6265	2	1	it	it	PRON
ajiri-6265	2	2	is	be	AUX
ajiri-6265	2	3	a	a	DET
ajiri-6265	2	4	deep	deep	ADJ
ajiri-6265	2	5	understanding	understanding	NOUN
ajiri-6265	2	6	of	of	ADP
ajiri-6265	2	7	the	the	DET
ajiri-6265	2	8	influence	influence	NOUN
ajiri-6265	2	9	of	of	ADP
ajiri-6265	2	10	customers	customer	NOUN
ajiri-6265	2	11	’	’	PART
ajiri-6265	2	12	emotional	emotional	ADJ
ajiri-6265	2	13	connection	connection	NOUN
ajiri-6265	2	14	with	with	ADP
ajiri-6265	2	15	banking	banking	NOUN
ajiri-6265	2	16	sector	sector	NOUN
ajiri-6265	2	17	service	service	NOUN
ajiri-6265	2	18	brands	brand	NOUN
ajiri-6265	2	19	on	on	ADP
ajiri-6265	2	20	their	their	PRON
ajiri-6265	2	21	attachment	attachment	NOUN
ajiri-6265	2	22	and	and	CCONJ
ajiri-6265	2	23	brand	brand	NOUN
ajiri-6265	2	24	-	-	PUNCT
ajiri-6265	2	25	building	building	NOUN
ajiri-6265	2	26	actions	action	NOUN
ajiri-6265	2	27	.	.	PUNCT
ajiri-6265	3	1	the	the	DET
ajiri-6265	3	2	research	research	NOUN
ajiri-6265	3	3	used	use	VERB
ajiri-6265	3	4	a	a	DET
ajiri-6265	3	5	quantitative	quantitative	ADJ
ajiri-6265	3	6	method	method	NOUN
ajiri-6265	3	7	,	,	PUNCT
ajiri-6265	3	8	using	use	VERB
ajiri-6265	3	9	a	a	DET
ajiri-6265	3	10	structured	structured	ADJ
ajiri-6265	3	11	questionnaire	questionnaire	NOUN
ajiri-6265	3	12	that	that	PRON
ajiri-6265	3	13	contained	contain	VERB
ajiri-6265	3	14	21	21	NUM
ajiri-6265	3	15	research	research	NOUN
ajiri-6265	3	16	questions	question	NOUN
ajiri-6265	3	17	with	with	ADP
ajiri-6265	3	18	the	the	DET
ajiri-6265	3	19	five	five	NUM
ajiri-6265	3	20	-	-	PUNCT
ajiri-6265	3	21	point	point	NOUN
ajiri-6265	3	22	likert	likert	ADJ
ajiri-6265	3	23	scale	scale	NOUN
ajiri-6265	3	24	items	item	NOUN
ajiri-6265	3	25	and	and	CCONJ
ajiri-6265	3	26	six	six	NUM
ajiri-6265	3	27	demographic	demographic	ADJ
ajiri-6265	3	28	-	-	PUNCT
ajiri-6265	3	29	related	relate	VERB
ajiri-6265	3	30	questions	question	NOUN
ajiri-6265	3	31	.	.	PUNCT
ajiri-6265	4	1	data	datum	NOUN
ajiri-6265	4	2	collected	collect	VERB
ajiri-6265	4	3	from	from	ADP
ajiri-6265	4	4	151	151	NUM
ajiri-6265	4	5	respondents	respondent	NOUN
ajiri-6265	4	6	and	and	CCONJ
ajiri-6265	4	7	four	four	NUM
ajiri-6265	4	8	private	private	ADJ
ajiri-6265	4	9	banks	bank	NOUN
ajiri-6265	4	10	,	,	PUNCT
ajiri-6265	4	11	such	such	ADJ
ajiri-6265	4	12	as	as	ADP
ajiri-6265	4	13	commercial	commercial	ADJ
ajiri-6265	4	14	bank	bank	NOUN
ajiri-6265	4	15	,	,	PUNCT
ajiri-6265	4	16	including	include	VERB
ajiri-6265	4	17	seylan	seylan	PROPN
ajiri-6265	4	18	bank	bank	NOUN
ajiri-6265	4	19	,	,	PUNCT
ajiri-6265	4	20	sampath	sampath	PROPN
ajiri-6265	4	21	bank	bank	PROPN
ajiri-6265	4	22	,	,	PUNCT
ajiri-6265	4	23	and	and	CCONJ
ajiri-6265	4	24	hnb	hnb	PROPN
ajiri-6265	4	25	bank	bank	PROPN
ajiri-6265	4	26	,	,	PUNCT
ajiri-6265	4	27	the	the	DET
ajiri-6265	4	28	respondents	respondent	NOUN
ajiri-6265	4	29	who	who	PRON
ajiri-6265	4	30	answered	answer	VERB
ajiri-6265	4	31	the	the	DET
ajiri-6265	4	32	questionnaire	questionnaire	NOUN
ajiri-6265	4	33	in	in	ADP
ajiri-6265	4	34	their	their	PRON
ajiri-6265	4	35	official	official	ADJ
ajiri-6265	4	36	capacity	capacity	NOUN
ajiri-6265	4	37	as	as	ADP
ajiri-6265	4	38	customers	customer	NOUN
ajiri-6265	4	39	obtaining	obtain	VERB
ajiri-6265	4	40	personal	personal	ADJ
ajiri-6265	4	41	loans	loan	NOUN
ajiri-6265	4	42	and	and	CCONJ
ajiri-6265	4	43	business	business	NOUN
ajiri-6265	4	44	loans	loan	NOUN
ajiri-6265	4	45	.	.	PUNCT
ajiri-6265	5	1	to	to	PART
ajiri-6265	5	2	find	find	VERB
ajiri-6265	5	3	the	the	DET
ajiri-6265	5	4	connection	connection	NOUN
ajiri-6265	5	5	and	and	CCONJ
ajiri-6265	5	6	the	the	DET
ajiri-6265	5	7	relationship	relationship	NOUN
ajiri-6265	5	8	between	between	ADP
ajiri-6265	5	9	sba	sba	PROPN
ajiri-6265	5	10	and	and	CCONJ
ajiri-6265	5	11	ccb	ccb	PROPN
ajiri-6265	5	12	,	,	PUNCT
ajiri-6265	5	13	regression	regression	VERB
ajiri-6265	5	14	analysis	analysis	NOUN
ajiri-6265	5	15	,	,	PUNCT
ajiri-6265	5	16	correlation	correlation	NOUN
ajiri-6265	5	17	analysis	analysis	NOUN
ajiri-6265	5	18	,	,	PUNCT
ajiri-6265	5	19	and	and	CCONJ
ajiri-6265	5	20	reliability	reliability	NOUN
ajiri-6265	5	21	analysis	analysis	NOUN
ajiri-6265	5	22	were	be	AUX
ajiri-6265	5	23	used	use	VERB
ajiri-6265	5	24	in	in	ADP
ajiri-6265	5	25	spss	spss	PROPN
ajiri-6265	5	26	.	.	PUNCT
ajiri-6265	6	1	the	the	DET
ajiri-6265	6	2	finding	finding	NOUN
ajiri-6265	6	3	revealed	reveal	VERB
ajiri-6265	6	4	that	that	SCONJ
ajiri-6265	6	5	consumers	consumer	NOUN
ajiri-6265	6	6	actively	actively	ADV
ajiri-6265	6	7	attach	attach	VERB
ajiri-6265	6	8	to	to	ADP
ajiri-6265	6	9	their	their	PRON
ajiri-6265	6	10	banks	bank	NOUN
ajiri-6265	6	11	and	and	CCONJ
ajiri-6265	6	12	feel	feel	VERB
ajiri-6265	6	13	a	a	DET
ajiri-6265	6	14	strongly	strongly	ADV
ajiri-6265	6	15	committed	commit	VERB
ajiri-6265	6	16	relationship	relationship	NOUN
ajiri-6265	6	17	.	.	PUNCT
ajiri-6265	7	1	additionally	additionally	ADV
ajiri-6265	7	2	,	,	PUNCT
ajiri-6265	7	3	to	to	PART
ajiri-6265	7	4	find	find	VERB
ajiri-6265	7	5	the	the	DET
ajiri-6265	7	6	internal	internal	ADJ
ajiri-6265	7	7	consistency	consistency	NOUN
ajiri-6265	7	8	between	between	ADP
ajiri-6265	7	9	the	the	DET
ajiri-6265	7	10	variables	variable	NOUN
ajiri-6265	7	11	,	,	PUNCT
ajiri-6265	7	12	the	the	DET
ajiri-6265	7	13	reliability	reliability	NOUN
ajiri-6265	7	14	results	result	NOUN
ajiri-6265	7	15	emphasize	emphasize	VERB
ajiri-6265	7	16	sri	sri	ADJ
ajiri-6265	7	17	lankan	lankan	PROPN
ajiri-6265	7	18	consumers	consumer	NOUN
ajiri-6265	7	19	.	.	PUNCT
ajiri-6265	8	1	this	this	PRON
ajiri-6265	8	2	shows	show	VERB
ajiri-6265	8	3	high	high	ADJ
ajiri-6265	8	4	reliability	reliability	NOUN
ajiri-6265	8	5	scores	score	NOUN
ajiri-6265	8	6	for	for	ADP
ajiri-6265	8	7	sba	sba	PROPN
ajiri-6265	8	8	and	and	CCONJ
ajiri-6265	8	9	ccb	ccb	PROPN
ajiri-6265	8	10	.	.	PUNCT
ajiri-6265	9	1	the	the	DET
ajiri-6265	9	2	regression	regression	NOUN
ajiri-6265	9	3	analysis	analysis	NOUN
ajiri-6265	9	4	results	result	NOUN
ajiri-6265	9	5	show	show	VERB
ajiri-6265	9	6	that	that	SCONJ
ajiri-6265	9	7	the	the	DET
ajiri-6265	9	8	sba	sba	PROPN
ajiri-6265	9	9	is	be	AUX
ajiri-6265	9	10	a	a	DET
ajiri-6265	9	11	significant	significant	ADJ
ajiri-6265	9	12	influencer	influencer	NOUN
ajiri-6265	9	13	of	of	ADP
ajiri-6265	9	14	ccb	ccb	PROPN
ajiri-6265	9	15	,	,	PUNCT
ajiri-6265	9	16	explaining	explain	VERB
ajiri-6265	9	17	a	a	DET
ajiri-6265	9	18	large	large	ADJ
ajiri-6265	9	19	portion	portion	NOUN
ajiri-6265	9	20	of	of	ADP
ajiri-6265	9	21	its	its	PRON
ajiri-6265	9	22	variance	variance	NOUN
ajiri-6265	9	23	.	.	PUNCT
ajiri-6265	10	1	correlation	correlation	NOUN
ajiri-6265	10	2	analysis	analysis	NOUN
ajiri-6265	10	3	revealed	reveal	VERB
ajiri-6265	10	4	a	a	DET
ajiri-6265	10	5	strong	strong	ADJ
ajiri-6265	10	6	positive	positive	ADJ
ajiri-6265	10	7	relationship	relationship	NOUN
ajiri-6265	10	8	between	between	ADP
ajiri-6265	10	9	the	the	DET
ajiri-6265	10	10	variables	variable	NOUN
ajiri-6265	10	11	.	.	PUNCT
ajiri-6265	11	1	based	base	VERB
ajiri-6265	11	2	on	on	ADP
ajiri-6265	11	3	these	these	DET
ajiri-6265	11	4	findings	finding	NOUN
ajiri-6265	11	5	,	,	PUNCT
ajiri-6265	11	6	customers	customer	NOUN
ajiri-6265	11	7	who	who	PRON
ajiri-6265	11	8	feel	feel	VERB
ajiri-6265	11	9	a	a	DET
ajiri-6265	11	10	strong	strong	ADJ
ajiri-6265	11	11	emotional	emotional	ADJ
ajiri-6265	11	12	attachment	attachment	NOUN
ajiri-6265	11	13	and	and	CCONJ
ajiri-6265	11	14	connection	connection	NOUN
ajiri-6265	11	15	with	with	ADP
ajiri-6265	11	16	their	their	PRON
ajiri-6265	11	17	banks	bank	NOUN
ajiri-6265	11	18	.	.	PUNCT
ajiri-6265	12	1	such	such	ADJ
ajiri-6265	12	2	as	as	ADP
ajiri-6265	12	3	recommending	recommend	VERB
ajiri-6265	12	4	a	a	DET
ajiri-6265	12	5	bank	bank	NOUN
ajiri-6265	12	6	to	to	ADP
ajiri-6265	12	7	other	other	ADJ
ajiri-6265	12	8	people	people	NOUN
ajiri-6265	12	9	,	,	PUNCT
ajiri-6265	12	10	helping	help	VERB
ajiri-6265	12	11	fellow	fellow	ADJ
ajiri-6265	12	12	customers	customer	NOUN
ajiri-6265	12	13	,	,	PUNCT
ajiri-6265	12	14	giving	give	VERB
ajiri-6265	12	15	valuable	valuable	ADJ
ajiri-6265	12	16	feedback	feedback	NOUN
ajiri-6265	12	17	,	,	PUNCT
ajiri-6265	12	18	and	and	CCONJ
ajiri-6265	12	19	spreading	spread	VERB
ajiri-6265	12	20	positive	positive	ADJ
ajiri-6265	12	21	word	word	NOUN
ajiri-6265	12	22	of	of	ADP
ajiri-6265	12	23	mouth	mouth	NOUN
ajiri-6265	12	24	.	.	PUNCT
ajiri-6265	13	1	the	the	DET
ajiri-6265	13	2	finding	finding	NOUN
ajiri-6265	13	3	highlights	highlight	VERB
ajiri-6265	13	4	the	the	DET
ajiri-6265	13	5	critical	critical	ADJ
ajiri-6265	13	6	role	role	NOUN
ajiri-6265	13	7	that	that	PRON
ajiri-6265	13	8	emotional	emotional	ADJ
ajiri-6265	13	9	attachment	attachment	NOUN
ajiri-6265	13	10	plays	play	VERB
ajiri-6265	13	11	in	in	ADP
ajiri-6265	13	12	sustained	sustained	ADJ
ajiri-6265	13	13	success	success	NOUN
ajiri-6265	13	14	,	,	PUNCT
ajiri-6265	13	15	strengthening	strengthen	VERB
ajiri-6265	13	16	brand	brand	NOUN
ajiri-6265	13	17	reputation	reputation	NOUN
ajiri-6265	13	18	and	and	CCONJ
ajiri-6265	13	19	cultivating	cultivate	VERB
ajiri-6265	13	20	customer	customer	NOUN
ajiri-6265	13	21	loyalty	loyalty	NOUN
ajiri-6265	13	22	.	.	PUNCT
ajiri-6265	14	1	to	to	PART
ajiri-6265	14	2	achieve	achieve	VERB
ajiri-6265	14	3	a	a	DET
ajiri-6265	14	4	lasting	last	VERB
ajiri-6265	14	5	competitive	competitive	ADJ
ajiri-6265	14	6	advantage	advantage	NOUN
ajiri-6265	14	7	,	,	PUNCT
ajiri-6265	14	8	banks	bank	NOUN
ajiri-6265	14	9	should	should	AUX
ajiri-6265	14	10	focus	focus	VERB
ajiri-6265	14	11	on	on	ADP
ajiri-6265	14	12	creating	create	VERB
ajiri-6265	14	13	and	and	CCONJ
ajiri-6265	14	14	developing	develop	VERB
ajiri-6265	14	15	strong	strong	ADJ
ajiri-6265	14	16	emotional	emotional	ADJ
ajiri-6265	14	17	connections	connection	NOUN
ajiri-6265	14	18	with	with	ADP
ajiri-6265	14	19	personalized	personalized	ADJ
ajiri-6265	14	20	engagement	engagement	NOUN
ajiri-6265	14	21	,	,	PUNCT
ajiri-6265	14	22	unique	unique	ADJ
ajiri-6265	14	23	experiences	experience	NOUN
ajiri-6265	14	24	,	,	PUNCT
ajiri-6265	14	25	and	and	CCONJ
ajiri-6265	14	26	continuously	continuously	ADV
ajiri-6265	14	27	providing	provide	VERB
ajiri-6265	14	28	service	service	NOUN
ajiri-6265	14	29	quality	quality	NOUN
ajiri-6265	14	30	and	and	CCONJ
ajiri-6265	14	31	trust	trust	NOUN
ajiri-6265	14	32	.	.	PUNCT
ajiri-6265	15	1	by	by	ADP
ajiri-6265	15	2	doing	do	VERB
ajiri-6265	15	3	these	these	DET
ajiri-6265	15	4	activities	activity	NOUN
ajiri-6265	15	5	,	,	PUNCT
ajiri-6265	15	6	banks	bank	NOUN
ajiri-6265	15	7	can	can	AUX
ajiri-6265	15	8	encourage	encourage	VERB
ajiri-6265	15	9	their	their	PRON
ajiri-6265	15	10	customers	customer	NOUN
ajiri-6265	15	11	positively	positively	ADV
ajiri-6265	15	12	,	,	PUNCT
ajiri-6265	15	13	and	and	CCONJ
ajiri-6265	15	14	it	it	PRON
ajiri-6265	15	15	will	will	AUX
ajiri-6265	15	16	be	be	AUX
ajiri-6265	15	17	beneficial	beneficial	ADJ
ajiri-6265	15	18	for	for	ADP
ajiri-6265	15	19	both	both	CCONJ
ajiri-6265	15	20	the	the	DET
ajiri-6265	15	21	banking	banking	NOUN
ajiri-6265	15	22	sector	sector	NOUN
ajiri-6265	15	23	and	and	CCONJ
ajiri-6265	15	24	the	the	DET
ajiri-6265	15	25	clients	client	NOUN
ajiri-6265	15	26	.	.	PUNCT
ajiri-6265	16	1	keywords	keyword	VERB
ajiri-6265	16	2	banking	banking	NOUN
ajiri-6265	16	3	sector	sector	NOUN
ajiri-6265	16	4	,	,	PUNCT
ajiri-6265	16	5	customer	customer	NOUN
ajiri-6265	16	6	citizenship	citizenship	NOUN
ajiri-6265	16	7	behavior	behavior	NOUN
ajiri-6265	16	8	,	,	PUNCT
ajiri-6265	16	9	customer	customer	NOUN
ajiri-6265	16	10	engagement	engagement	NOUN
ajiri-6265	16	11	,	,	PUNCT
ajiri-6265	16	12	emotional	emotional	ADJ
ajiri-6265	16	13	connection	connection	NOUN
ajiri-6265	16	14	,	,	PUNCT
ajiri-6265	16	15	service	service	NOUN
ajiri-6265	16	16	brand	brand	NOUN
ajiri-6265	16	17	attachment	attachment	NOUN
ajiri-6265	16	18	1	1	NUM
ajiri-6265	16	19	department	department	NOUN
ajiri-6265	16	20	of	of	ADP
ajiri-6265	16	21	management	management	NOUN
ajiri-6265	16	22	,	,	PUNCT
ajiri-6265	16	23	faculty	faculty	NOUN
ajiri-6265	16	24	of	of	ADP
ajiri-6265	16	25	commerce	commerce	NOUN
ajiri-6265	16	26	and	and	CCONJ
ajiri-6265	16	27	management	management	NOUN
ajiri-6265	16	28	,	,	PUNCT
ajiri-6265	16	29	eastern	eastern	ADJ
ajiri-6265	16	30	university	university	NOUN
ajiri-6265	16	31	,	,	PUNCT
ajiri-6265	16	32	sri	sri	PROPN
ajiri-6265	16	33	lanka	lanka	PROPN
ajiri-6265	16	34	*	*	PUNCT
ajiri-6265	16	35	corresponding	correspond	VERB
ajiri-6265	16	36	author	author	NOUN
ajiri-6265	16	37	’s	’s	PART
ajiri-6265	16	38	e	e	NOUN
ajiri-6265	16	39	-	-	NOUN
ajiri-6265	16	40	mail	mail	NOUN
ajiri-6265	16	41	:	:	PUNCT
ajiri-6265	16	42	shaminedavid1998@gmail.com	shaminedavid1998@gmail.com	X
ajiri-6265	16	43	introduction	introduction	NOUN
ajiri-6265	16	44	within	within	ADP
ajiri-6265	16	45	the	the	DET
ajiri-6265	16	46	contemporary	contemporary	ADJ
ajiri-6265	16	47	service	service	NOUN
ajiri-6265	16	48	paradigm	paradigm	NOUN
ajiri-6265	16	49	,	,	PUNCT
ajiri-6265	16	50	where	where	SCONJ
ajiri-6265	16	51	competition	competition	NOUN
ajiri-6265	16	52	is	be	AUX
ajiri-6265	16	53	intense	intense	ADJ
ajiri-6265	16	54	and	and	CCONJ
ajiri-6265	16	55	consumer	consumer	NOUN
ajiri-6265	16	56	expectations	expectation	NOUN
ajiri-6265	16	57	are	be	AUX
ajiri-6265	16	58	increasingly	increasingly	ADV
ajiri-6265	16	59	sophisticated	sophisticated	ADJ
ajiri-6265	16	60	,	,	PUNCT
ajiri-6265	16	61	developing	develop	VERB
ajiri-6265	16	62	and	and	CCONJ
ajiri-6265	16	63	maintaining	maintain	VERB
ajiri-6265	16	64	strong	strong	ADJ
ajiri-6265	16	65	relationships	relationship	NOUN
ajiri-6265	16	66	between	between	ADP
ajiri-6265	16	67	organizations	organization	NOUN
ajiri-6265	16	68	and	and	CCONJ
ajiri-6265	16	69	their	their	PRON
ajiri-6265	16	70	clientele	clientele	NOUN
ajiri-6265	16	71	has	have	AUX
ajiri-6265	16	72	become	become	VERB
ajiri-6265	16	73	a	a	DET
ajiri-6265	16	74	key	key	ADJ
ajiri-6265	16	75	strategic	strategic	ADJ
ajiri-6265	16	76	priority	priority	NOUN
ajiri-6265	16	77	.	.	PUNCT
ajiri-6265	17	1	the	the	DET
ajiri-6265	17	2	construct	construct	NOUN
ajiri-6265	17	3	of	of	ADP
ajiri-6265	17	4	attachment	attachment	NOUN
ajiri-6265	17	5	,	,	PUNCT
ajiri-6265	17	6	rooted	root	VERB
ajiri-6265	17	7	in	in	ADP
ajiri-6265	17	8	psychological	psychological	ADJ
ajiri-6265	17	9	theory	theory	NOUN
ajiri-6265	17	10	,	,	PUNCT
ajiri-6265	17	11	refers	refer	VERB
ajiri-6265	17	12	to	to	ADP
ajiri-6265	17	13	a	a	DET
ajiri-6265	17	14	sustained	sustained	ADJ
ajiri-6265	17	15	emotional	emotional	ADJ
ajiri-6265	17	16	bond	bond	NOUN
ajiri-6265	17	17	that	that	PRON
ajiri-6265	17	18	individuals	individual	NOUN
ajiri-6265	17	19	form	form	VERB
ajiri-6265	17	20	with	with	ADP
ajiri-6265	17	21	specific	specific	ADJ
ajiri-6265	17	22	entities	entity	NOUN
ajiri-6265	17	23	,	,	PUNCT
ajiri-6265	18	1	whether	whether	SCONJ
ajiri-6265	18	2	persons	person	NOUN
ajiri-6265	18	3	or	or	CCONJ
ajiri-6265	18	4	objects	object	NOUN
ajiri-6265	19	1	.	.	PUNCT
ajiri-6265	20	1	within	within	ADP
ajiri-6265	20	2	marketing	marketing	NOUN
ajiri-6265	20	3	scholarship	scholarship	NOUN
ajiri-6265	20	4	,	,	PUNCT
ajiri-6265	20	5	this	this	DET
ajiri-6265	20	6	notion	notion	NOUN
ajiri-6265	20	7	has	have	AUX
ajiri-6265	20	8	been	be	AUX
ajiri-6265	20	9	reconceptualized	reconceptualize	VERB
ajiri-6265	20	10	as	as	ADP
ajiri-6265	20	11	service	service	NOUN
ajiri-6265	20	12	brand	brand	NOUN
ajiri-6265	20	13	attachment	attachment	NOUN
ajiri-6265	20	14	(	(	PUNCT
ajiri-6265	20	15	sba	sba	PROPN
ajiri-6265	20	16	)	)	PUNCT
ajiri-6265	20	17	,	,	PUNCT
ajiri-6265	20	18	representing	represent	VERB
ajiri-6265	20	19	a	a	DET
ajiri-6265	20	20	higher	high	ADJ
ajiri-6265	20	21	-	-	PUNCT
ajiri-6265	20	22	order	order	NOUN
ajiri-6265	20	23	emotional	emotional	ADJ
ajiri-6265	20	24	connection	connection	NOUN
ajiri-6265	20	25	through	through	ADP
ajiri-6265	20	26	which	which	PRON
ajiri-6265	20	27	consumers	consumer	NOUN
ajiri-6265	20	28	perceive	perceive	VERB
ajiri-6265	20	29	a	a	DET
ajiri-6265	20	30	service	service	NOUN
ajiri-6265	20	31	brand	brand	NOUN
ajiri-6265	20	32	as	as	ADP
ajiri-6265	20	33	a	a	DET
ajiri-6265	20	34	source	source	NOUN
ajiri-6265	20	35	of	of	ADP
ajiri-6265	20	36	trust	trust	NOUN
ajiri-6265	20	37	,	,	PUNCT
ajiri-6265	20	38	identity	identity	NOUN
ajiri-6265	20	39	affirmation	affirmation	NOUN
ajiri-6265	20	40	,	,	PUNCT
ajiri-6265	20	41	and	and	CCONJ
ajiri-6265	20	42	self	self	NOUN
ajiri-6265	20	43	-	-	PUNCT
ajiri-6265	20	44	relevant	relevant	ADJ
ajiri-6265	20	45	value	value	NOUN
ajiri-6265	20	46	(	(	PUNCT
ajiri-6265	20	47	park	park	NOUN
ajiri-6265	20	48	et	et	PROPN
ajiri-6265	20	49	al	al	PROPN
ajiri-6265	20	50	.	.	PROPN
ajiri-6265	20	51	,	,	PUNCT
ajiri-6265	20	52	2006	2006	NUM
ajiri-6265	20	53	)	)	PUNCT
ajiri-6265	20	54	.	.	PUNCT
ajiri-6265	21	1	moreover	moreover	ADV
ajiri-6265	21	2	,	,	PUNCT
ajiri-6265	21	3	sba	sba	PROPN
ajiri-6265	21	4	exceeds	exceed	VERB
ajiri-6265	21	5	the	the	DET
ajiri-6265	21	6	explanatory	explanatory	ADJ
ajiri-6265	21	7	power	power	NOUN
ajiri-6265	21	8	of	of	ADP
ajiri-6265	21	9	traditional	traditional	ADJ
ajiri-6265	21	10	constructs	construct	NOUN
ajiri-6265	21	11	such	such	ADJ
ajiri-6265	21	12	as	as	ADP
ajiri-6265	21	13	satisfaction	satisfaction	NOUN
ajiri-6265	21	14	and	and	CCONJ
ajiri-6265	21	15	loyalty	loyalty	NOUN
ajiri-6265	21	16	,	,	PUNCT
ajiri-6265	21	17	as	as	SCONJ
ajiri-6265	21	18	it	it	PRON
ajiri-6265	21	19	denotes	denote	VERB
ajiri-6265	21	20	a	a	DET
ajiri-6265	21	21	deep	deep	ADV
ajiri-6265	21	22	-	-	PUNCT
ajiri-6265	21	23	seated	seat	VERB
ajiri-6265	21	24	psychological	psychological	ADJ
ajiri-6265	21	25	linkage	linkage	NOUN
ajiri-6265	21	26	that	that	PRON
ajiri-6265	21	27	shapes	shape	VERB
ajiri-6265	21	28	evaluative	evaluative	ADJ
ajiri-6265	21	29	judgments	judgment	NOUN
ajiri-6265	21	30	,	,	PUNCT
ajiri-6265	21	31	affective	affective	ADJ
ajiri-6265	21	32	orientations	orientation	NOUN
ajiri-6265	21	33	,	,	PUNCT
ajiri-6265	21	34	and	and	CCONJ
ajiri-6265	21	35	behavioral	behavioral	ADJ
ajiri-6265	21	36	enactments	enactment	NOUN
ajiri-6265	21	37	toward	toward	ADP
ajiri-6265	21	38	the	the	DET
ajiri-6265	21	39	brand	brand	NOUN
ajiri-6265	21	40	(	(	PUNCT
ajiri-6265	21	41	thomson	thomson	NOUN
ajiri-6265	21	42	et	et	PROPN
ajiri-6265	21	43	al	al	PROPN
ajiri-6265	21	44	.	.	PROPN
ajiri-6265	21	45	,	,	PUNCT
ajiri-6265	21	46	2005	2005	NUM
ajiri-6265	21	47	)	)	PUNCT
ajiri-6265	21	48	.	.	PUNCT
ajiri-6265	22	1	the	the	DET
ajiri-6265	22	2	salience	salience	NOUN
ajiri-6265	22	3	of	of	ADP
ajiri-6265	22	4	brand	brand	NOUN
ajiri-6265	22	5	attachment	attachment	NOUN
ajiri-6265	22	6	is	be	AUX
ajiri-6265	22	7	particularly	particularly	ADV
ajiri-6265	22	8	pronounced	pronounce	VERB
ajiri-6265	22	9	in	in	ADP
ajiri-6265	22	10	service	service	NOUN
ajiri-6265	22	11	contexts	contexts	NOUN
ajiri-6265	22	12	,	,	PUNCT
ajiri-6265	22	13	where	where	SCONJ
ajiri-6265	22	14	brand	brand	NOUN
ajiri-6265	22	15	meaning	mean	VERB
ajiri-6265	22	16	is	be	AUX
ajiri-6265	22	17	co	co	VERB
ajiri-6265	22	18	-	-	VERB
ajiri-6265	22	19	created	create	VERB
ajiri-6265	22	20	through	through	ADP
ajiri-6265	22	21	experiential	experiential	ADJ
ajiri-6265	22	22	interactions	interaction	NOUN
ajiri-6265	22	23	that	that	PRON
ajiri-6265	22	24	are	be	AUX
ajiri-6265	22	25	often	often	ADV
ajiri-6265	22	26	abstract	abstract	ADJ
ajiri-6265	22	27	and	and	CCONJ
ajiri-6265	22	28	diverse	diverse	ADJ
ajiri-6265	22	29	in	in	ADP
ajiri-6265	22	30	nature	nature	NOUN
ajiri-6265	22	31	.	.	PUNCT
ajiri-6265	23	1	this	this	DET
ajiri-6265	23	2	dynamic	dynamic	NOUN
ajiri-6265	23	3	is	be	AUX
ajiri-6265	23	4	especially	especially	ADV
ajiri-6265	23	5	evidence	evidence	NOUN
ajiri-6265	23	6	in	in	ADP
ajiri-6265	23	7	the	the	DET
ajiri-6265	23	8	banking	banking	NOUN
ajiri-6265	23	9	sector	sector	NOUN
ajiri-6265	23	10	,	,	PUNCT
ajiri-6265	23	11	where	where	SCONJ
ajiri-6265	23	12	service	service	NOUN
ajiri-6265	23	13	encounters	encounter	NOUN
ajiri-6265	23	14	are	be	AUX
ajiri-6265	23	15	inherently	inherently	ADV
ajiri-6265	23	16	trust	trust	NOUN
ajiri-6265	23	17	based	base	VERB
ajiri-6265	23	18	and	and	CCONJ
ajiri-6265	23	19	customers	customer	NOUN
ajiri-6265	23	20	evaluation	evaluation	NOUN
ajiri-6265	23	21	extend	extend	VERB
ajiri-6265	23	22	beyond	beyond	ADP
ajiri-6265	23	23	functional	functional	ADJ
ajiri-6265	23	24	service	service	NOUN
ajiri-6265	23	25	performance	performance	NOUN
ajiri-6265	23	26	to	to	PART
ajiri-6265	23	27	encompass	encompass	VERB
ajiri-6265	23	28	emotional	emotional	ADJ
ajiri-6265	23	29	reliability	reliability	NOUN
ajiri-6265	23	30	,	,	PUNCT
ajiri-6265	23	31	procedural	procedural	ADJ
ajiri-6265	23	32	fairness	fairness	NOUN
ajiri-6265	23	33	,	,	PUNCT
ajiri-6265	23	34	and	and	CCONJ
ajiri-6265	23	35	relational	relational	ADJ
ajiri-6265	23	36	continuity	continuity	NOUN
ajiri-6265	23	37	(	(	PUNCT
ajiri-6265	23	38	levy	levy	NOUN
ajiri-6265	23	39	&	&	CCONJ
ajiri-6265	23	40	hino	hino	NOUN
ajiri-6265	23	41	,	,	PUNCT
ajiri-6265	23	42	2016	2016	NUM
ajiri-6265	23	43	)	)	PUNCT
ajiri-6265	23	44	.	.	PUNCT
ajiri-6265	24	1	as	as	SCONJ
ajiri-6265	24	2	competition	competition	NOUN
ajiri-6265	24	3	intensifies	intensifie	NOUN
ajiri-6265	24	4	and	and	CCONJ
ajiri-6265	24	5	product	product	NOUN
ajiri-6265	24	6	offerings	offering	NOUN
ajiri-6265	24	7	become	become	VERB
ajiri-6265	24	8	increasingly	increasingly	ADV
ajiri-6265	24	9	standardized	standardize	VERB
ajiri-6265	24	10	,	,	PUNCT
ajiri-6265	24	11	psychological	psychological	ADJ
ajiri-6265	24	12	attachment	attachment	NOUN
ajiri-6265	24	13	to	to	ADP
ajiri-6265	24	14	banking	banking	NOUN
ajiri-6265	24	15	brands	brand	NOUN
ajiri-6265	24	16	has	have	AUX
ajiri-6265	24	17	emerged	emerge	VERB
ajiri-6265	24	18	as	as	ADP
ajiri-6265	24	19	a	a	DET
ajiri-6265	24	20	crucial	crucial	ADJ
ajiri-6265	24	21	source	source	NOUN
ajiri-6265	24	22	of	of	ADP
ajiri-6265	24	23	differentiation	differentiation	NOUN
ajiri-6265	24	24	and	and	CCONJ
ajiri-6265	24	25	mechanism	mechanism	NOUN
ajiri-6265	24	26	for	for	ADP
ajiri-6265	24	27	achieving	achieve	VERB
ajiri-6265	24	28	long	long	ADJ
ajiri-6265	24	29	term	term	NOUN
ajiri-6265	24	30	competitiveness	competitiveness	NOUN
ajiri-6265	24	31	.	.	PUNCT
ajiri-6265	25	1	customers	customer	NOUN
ajiri-6265	25	2	with	with	ADP
ajiri-6265	25	3	strong	strong	ADJ
ajiri-6265	25	4	emotional	emotional	ADJ
ajiri-6265	25	5	attachment	attachment	NOUN
ajiri-6265	25	6	to	to	ADP
ajiri-6265	25	7	their	their	PRON
ajiri-6265	25	8	financial	financial	ADJ
ajiri-6265	25	9	institutions	institution	NOUN
ajiri-6265	25	10	tend	tend	VERB
ajiri-6265	25	11	to	to	PART
ajiri-6265	25	12	demonstrate	demonstrate	VERB
ajiri-6265	25	13	greater	great	ADJ
ajiri-6265	25	14	tolerance	tolerance	NOUN
ajiri-6265	25	15	for	for	ADP
ajiri-6265	25	16	minor	minor	ADJ
ajiri-6265	25	17	service	service	NOUN
ajiri-6265	25	18	lapses	lapse	NOUN
ajiri-6265	25	19	,	,	PUNCT
ajiri-6265	25	20	exhibit	exhibit	VERB
ajiri-6265	25	21	heightened	heighten	VERB
ajiri-6265	25	22	relationship	relationship	NOUN
ajiri-6265	25	23	persistence	persistence	NOUN
ajiri-6265	25	24	,	,	PUNCT
ajiri-6265	25	25	and	and	CCONJ
ajiri-6265	25	26	are	be	AUX
ajiri-6265	25	27	more	more	ADV
ajiri-6265	25	28	inclined	inclined	ADJ
ajiri-6265	25	29	to	to	PART
ajiri-6265	25	30	engage	engage	VERB
ajiri-6265	25	31	in	in	ADP
ajiri-6265	25	32	brand	brand	NOUN
ajiri-6265	25	33	supportive	supportive	ADJ
ajiri-6265	25	34	behaviors	behavior	NOUN
ajiri-6265	25	35	that	that	PRON
ajiri-6265	25	36	enhance	enhance	VERB
ajiri-6265	25	37	institutional	institutional	ADJ
ajiri-6265	25	38	;	;	PUNCT
ajiri-6265	25	39	reputation	reputation	NOUN
ajiri-6265	25	40	and	and	CCONJ
ajiri-6265	25	41	value	value	NOUN
ajiri-6265	25	42	creation	creation	NOUN
ajiri-6265	25	43	(	(	PUNCT
ajiri-6265	25	44	kumar	kumar	PROPN
ajiri-6265	25	45	&	&	CCONJ
ajiri-6265	25	46	kaushik	kaushik	PROPN
ajiri-6265	25	47	,	,	PUNCT
ajiri-6265	25	48	2018	2018	NUM
ajiri-6265	25	49	)	)	PUNCT
ajiri-6265	25	50	.	.	PUNCT
ajiri-6265	26	1	customer	customer	NOUN
ajiri-6265	26	2	citizenship	citizenship	NOUN
ajiri-6265	26	3	behavior	behavior	NOUN
ajiri-6265	26	4	(	(	PUNCT
ajiri-6265	26	5	ccb	ccb	PROPN
ajiri-6265	26	6	)	)	PUNCT
ajiri-6265	26	7	has	have	AUX
ajiri-6265	26	8	been	be	AUX
ajiri-6265	26	9	commonly	commonly	ADV
ajiri-6265	26	10	recognized	recognize	VERB
ajiri-6265	26	11	as	as	ADP
ajiri-6265	26	12	a	a	DET
ajiri-6265	26	13	critical	critical	ADJ
ajiri-6265	26	14	behavioral	behavioral	ADJ
ajiri-6265	26	15	factor	factor	NOUN
ajiri-6265	26	16	in	in	ADP
ajiri-6265	26	17	important	important	ADJ
ajiri-6265	26	18	outcomes	outcome	NOUN
ajiri-6265	26	19	of	of	ADP
ajiri-6265	26	20	brand	brand	NOUN
ajiri-6265	26	21	attachment	attachment	NOUN
ajiri-6265	26	22	within	within	ADP
ajiri-6265	26	23	service	service	NOUN
ajiri-6265	26	24	contexts	contexts	NOUN
ajiri-6265	26	25	.	.	PUNCT
ajiri-6265	27	1	ccb	ccb	PROPN
ajiri-6265	27	2	refers	refer	VERB
ajiri-6265	27	3	to	to	ADP
ajiri-6265	27	4	discretionary	discretionary	ADJ
ajiri-6265	27	5	,	,	PUNCT
ajiri-6265	27	6	additional	additional	ADJ
ajiri-6265	27	7	role	role	NOUN
ajiri-6265	27	8	actions	action	NOUN
ajiri-6265	27	9	voluntarily	voluntarily	ADV
ajiri-6265	27	10	performed	perform	VERB
ajiri-6265	27	11	by	by	ADP
ajiri-6265	27	12	the	the	DET
ajiri-6265	27	13	customers	customer	NOUN
ajiri-6265	27	14	to	to	PART
ajiri-6265	27	15	support	support	VERB
ajiri-6265	27	16	the	the	DET
ajiri-6265	27	17	service	service	NOUN
ajiri-6265	27	18	provider	provider	NOUN
ajiri-6265	27	19	and	and	CCONJ
ajiri-6265	27	20	enhance	enhance	VERB
ajiri-6265	27	21	the	the	DET
ajiri-6265	27	22	service	service	NOUN
ajiri-6265	27	23	experience	experience	NOUN
ajiri-6265	27	24	of	of	ADP
ajiri-6265	27	25	other	other	ADJ
ajiri-6265	27	26	customers	customer	NOUN
ajiri-6265	27	27	(	(	PUNCT
ajiri-6265	27	28	yi	yi	X
ajiri-6265	27	29	et	et	PROPN
ajiri-6265	27	30	al	al	PROPN
ajiri-6265	27	31	.	.	PROPN
ajiri-6265	27	32	,	,	PUNCT
ajiri-6265	27	33	2013	2013	NUM
ajiri-6265	27	34	)	)	PUNCT
ajiri-6265	27	35	.	.	PUNCT
ajiri-6265	28	1	these	these	DET
ajiri-6265	28	2	pa	pa	PROPN
ajiri-6265	28	3	ge	ge	PROPN
ajiri-6265	28	4	30	30	NUM
ajiri-6265	28	5	https://journals.e-palli.com/home/index.php/ajiri	https://journals.e-palli.com/home/index.php/ajiri	PROPN
ajiri-6265	28	6	am	be	AUX
ajiri-6265	28	7	.	.	PUNCT
ajiri-6265	29	1	j.	j.	PROPN
ajiri-6265	29	2	interdiscip	interdiscip	PROPN
ajiri-6265	29	3	.	.	PUNCT
ajiri-6265	30	1	res	re	NOUN
ajiri-6265	30	2	.	.	PUNCT
ajiri-6265	31	1	innov	innov	PROPN
ajiri-6265	31	2	.	.	PUNCT
ajiri-6265	32	1	4(4	4(4	NUM
ajiri-6265	32	2	)	)	PUNCT
ajiri-6265	32	3	29	29	NUM
ajiri-6265	32	4	-	-	SYM
ajiri-6265	32	5	32	32	NUM
ajiri-6265	32	6	2025	2025	NUM
ajiri-6265	32	7	behaviors	behavior	NOUN
ajiri-6265	32	8	encompass	encompass	VERB
ajiri-6265	32	9	and	and	CCONJ
ajiri-6265	32	10	involve	involve	VERB
ajiri-6265	32	11	recommending	recommend	VERB
ajiri-6265	32	12	the	the	DET
ajiri-6265	32	13	bank	bank	NOUN
ajiri-6265	32	14	to	to	ADP
ajiri-6265	32	15	prospective	prospective	ADJ
ajiri-6265	32	16	customers	customer	NOUN
ajiri-6265	32	17	,	,	PUNCT
ajiri-6265	32	18	providing	provide	VERB
ajiri-6265	32	19	constructive	constructive	ADJ
ajiri-6265	32	20	feedback	feedback	NOUN
ajiri-6265	32	21	,	,	PUNCT
ajiri-6265	32	22	assisting	assist	VERB
ajiri-6265	32	23	fellow	fellow	ADJ
ajiri-6265	32	24	customers	customer	NOUN
ajiri-6265	32	25	,	,	PUNCT
ajiri-6265	32	26	and	and	CCONJ
ajiri-6265	32	27	engaging	engage	VERB
ajiri-6265	32	28	in	in	ADP
ajiri-6265	32	29	advocacy	advocacy	NOUN
ajiri-6265	32	30	that	that	PRON
ajiri-6265	32	31	contributes	contribute	VERB
ajiri-6265	32	32	to	to	ADP
ajiri-6265	32	33	the	the	DET
ajiri-6265	32	34	organization	organization	NOUN
ajiri-6265	32	35	’s	’s	PART
ajiri-6265	32	36	relational	relational	ADJ
ajiri-6265	32	37	and	and	CCONJ
ajiri-6265	32	38	reputational	reputational	ADJ
ajiri-6265	32	39	capital	capital	NOUN
ajiri-6265	32	40	.	.	PUNCT
ajiri-6265	33	1	from	from	ADP
ajiri-6265	33	2	and	and	CCONJ
ajiri-6265	33	3	organizational	organizational	ADJ
ajiri-6265	33	4	standpoint	standpoint	NOUN
ajiri-6265	33	5	,	,	PUNCT
ajiri-6265	33	6	ccb	ccb	PROPN
ajiri-6265	33	7	yields	yield	VERB
ajiri-6265	33	8	additional	additional	ADJ
ajiri-6265	33	9	benefits	benefit	NOUN
ajiri-6265	33	10	.	.	PUNCT
ajiri-6265	34	1	such	such	ADJ
ajiri-6265	34	2	voluntary	voluntary	ADJ
ajiri-6265	34	3	actions	action	NOUN
ajiri-6265	34	4	reduce	reduce	VERB
ajiri-6265	34	5	firms	firm	NOUN
ajiri-6265	34	6	promotional	promotional	ADJ
ajiri-6265	34	7	and	and	CCONJ
ajiri-6265	34	8	operational	operational	ADJ
ajiri-6265	34	9	cost	cost	NOUN
ajiri-6265	34	10	enhance	enhance	NOUN
ajiri-6265	34	11	brand	brand	NOUN
ajiri-6265	34	12	reputation	reputation	NOUN
ajiri-6265	34	13	through	through	ADP
ajiri-6265	34	14	positive	positive	ADJ
ajiri-6265	34	15	word	word	NOUN
ajiri-6265	34	16	of	of	ADP
ajiri-6265	34	17	mouth	mouth	NOUN
ajiri-6265	34	18	and	and	CCONJ
ajiri-6265	34	19	foster	foster	ADJ
ajiri-6265	34	20	corporative	corporative	ADJ
ajiri-6265	34	21	customer	customer	NOUN
ajiri-6265	34	22	environments	environment	NOUN
ajiri-6265	34	23	that	that	PRON
ajiri-6265	34	24	strengthen	strengthen	VERB
ajiri-6265	34	25	long	long	ADJ
ajiri-6265	34	26	term	term	NOUN
ajiri-6265	34	27	relational	relational	ADJ
ajiri-6265	34	28	outcomes	outcome	NOUN
ajiri-6265	34	29	(	(	PUNCT
ajiri-6265	34	30	balaji	balaji	PROPN
ajiri-6265	34	31	,	,	PUNCT
ajiri-6265	34	32	2014	2014	NUM
ajiri-6265	34	33	)	)	PUNCT
ajiri-6265	34	34	.	.	PUNCT
ajiri-6265	35	1	emotional	emotional	ADJ
ajiri-6265	35	2	attachment	attachment	NOUN
ajiri-6265	35	3	to	to	ADP
ajiri-6265	35	4	a	a	DET
ajiri-6265	35	5	service	service	NOUN
ajiri-6265	35	6	brand	brand	NOUN
ajiri-6265	35	7	plays	play	VERB
ajiri-6265	35	8	a	a	DET
ajiri-6265	35	9	particularly	particularly	ADV
ajiri-6265	35	10	influential	influential	ADJ
ajiri-6265	35	11	role	role	NOUN
ajiri-6265	35	12	in	in	ADP
ajiri-6265	35	13	eliciting	elicit	VERB
ajiri-6265	35	14	these	these	DET
ajiri-6265	35	15	behaviors	behavior	NOUN
ajiri-6265	35	16	.	.	PUNCT
ajiri-6265	36	1	when	when	SCONJ
ajiri-6265	36	2	customers	customer	NOUN
ajiri-6265	36	3	develop	develop	VERB
ajiri-6265	36	4	strong	strong	ADJ
ajiri-6265	36	5	affective	affective	ADJ
ajiri-6265	36	6	bonds	bond	NOUN
ajiri-6265	36	7	with	with	ADP
ajiri-6265	36	8	a	a	DET
ajiri-6265	36	9	banks	bank	NOUN
ajiri-6265	36	10	brand	brand	NOUN
ajiri-6265	36	11	,	,	PUNCT
ajiri-6265	36	12	they	they	PRON
ajiri-6265	36	13	experience	experience	VERB
ajiri-6265	36	14	heightened	heighten	VERB
ajiri-6265	36	15	genuine	genuine	ADJ
ajiri-6265	36	16	enthusiasm	enthusiasm	NOUN
ajiri-6265	36	17	to	to	PART
ajiri-6265	36	18	act	act	VERB
ajiri-6265	36	19	in	in	ADP
ajiri-6265	36	20	ways	way	NOUN
ajiri-6265	36	21	that	that	PRON
ajiri-6265	36	22	reflect	reflect	VERB
ajiri-6265	36	23	loyalty	loyalty	NOUN
ajiri-6265	36	24	and	and	CCONJ
ajiri-6265	36	25	commitment	commitment	NOUN
ajiri-6265	36	26	,	,	PUNCT
ajiri-6265	36	27	effectively	effectively	ADV
ajiri-6265	36	28	serving	serve	VERB
ajiri-6265	36	29	as	as	ADP
ajiri-6265	36	30	informal	informal	ADJ
ajiri-6265	36	31	brand	brand	NOUN
ajiri-6265	36	32	representatives	representative	NOUN
ajiri-6265	36	33	within	within	ADP
ajiri-6265	36	34	market	market	NOUN
ajiri-6265	36	35	.	.	PUNCT
ajiri-6265	37	1	recent	recent	ADJ
ajiri-6265	37	2	studies	study	NOUN
ajiri-6265	37	3	in	in	ADP
ajiri-6265	37	4	the	the	DET
ajiri-6265	37	5	banking	banking	NOUN
ajiri-6265	37	6	industry	industry	NOUN
ajiri-6265	37	7	highlight	highlight	VERB
ajiri-6265	37	8	the	the	DET
ajiri-6265	37	9	interrelationships	interrelationship	NOUN
ajiri-6265	37	10	of	of	ADP
ajiri-6265	37	11	service	service	NOUN
ajiri-6265	37	12	experiences	experience	NOUN
ajiri-6265	37	13	,	,	PUNCT
ajiri-6265	37	14	emotional	emotional	ADJ
ajiri-6265	37	15	attachment	attachment	NOUN
ajiri-6265	37	16	,	,	PUNCT
ajiri-6265	37	17	and	and	CCONJ
ajiri-6265	37	18	citizenship	citizenship	NOUN
ajiri-6265	37	19	behaviors	behavior	NOUN
ajiri-6265	37	20	.	.	PUNCT
ajiri-6265	38	1	khan	khan	PROPN
ajiri-6265	38	2	and	and	CCONJ
ajiri-6265	38	3	amin	amin	PROPN
ajiri-6265	38	4	(	(	PUNCT
ajiri-6265	38	5	2019	2019	NUM
ajiri-6265	38	6	)	)	PUNCT
ajiri-6265	38	7	demonstrate	demonstrate	VERB
ajiri-6265	38	8	that	that	SCONJ
ajiri-6265	38	9	perceptions	perception	NOUN
ajiri-6265	38	10	of	of	ADP
ajiri-6265	38	11	service	service	NOUN
ajiri-6265	38	12	fairness	fairness	NOUN
ajiri-6265	38	13	defined	define	VERB
ajiri-6265	38	14	as	as	ADP
ajiri-6265	38	15	equitable	equitable	ADJ
ajiri-6265	38	16	,	,	PUNCT
ajiri-6265	38	17	respectful	respectful	ADJ
ajiri-6265	38	18	and	and	CCONJ
ajiri-6265	38	19	transparent	transparent	ADJ
ajiri-6265	38	20	treatment	treatment	NOUN
ajiri-6265	38	21	significantly	significantly	ADV
ajiri-6265	38	22	enhance	enhance	VERB
ajiri-6265	38	23	customer	customer	NOUN
ajiri-6265	38	24	’s	’s	PART
ajiri-6265	38	25	emotional	emotional	ADJ
ajiri-6265	38	26	attachment	attachment	NOUN
ajiri-6265	38	27	in	in	ADP
ajiri-6265	38	28	turn	turn	NOUN
ajiri-6265	38	29	drives	drive	VERB
ajiri-6265	38	30	a	a	DET
ajiri-6265	38	31	range	range	NOUN
ajiri-6265	38	32	of	of	ADP
ajiri-6265	38	33	brand	brand	NOUN
ajiri-6265	38	34	citizenship	citizenship	NOUN
ajiri-6265	38	35	behaviors	behavior	NOUN
ajiri-6265	38	36	that	that	PRON
ajiri-6265	38	37	facilitate	facilitate	VERB
ajiri-6265	38	38	organizational	organizational	ADJ
ajiri-6265	38	39	success	success	NOUN
ajiri-6265	38	40	.	.	PUNCT
ajiri-6265	39	1	their	their	PRON
ajiri-6265	39	2	findings	finding	NOUN
ajiri-6265	39	3	drawn	draw	VERB
ajiri-6265	39	4	upon	upon	SCONJ
ajiri-6265	39	5	attachment	attachment	NOUN
ajiri-6265	39	6	theory	theory	NOUN
ajiri-6265	39	7	(	(	PUNCT
ajiri-6265	39	8	bowlby	bowlby	PROPN
ajiri-6265	39	9	,	,	PUNCT
ajiri-6265	39	10	1977	1977	NUM
ajiri-6265	39	11	)	)	PUNCT
ajiri-6265	39	12	and	and	CCONJ
ajiri-6265	39	13	equity	equity	NOUN
ajiri-6265	39	14	theory	theory	NOUN
ajiri-6265	39	15	(	(	PUNCT
ajiri-6265	39	16	adams	adams	PROPN
ajiri-6265	39	17	,	,	PUNCT
ajiri-6265	39	18	1965	1965	NUM
ajiri-6265	39	19	)	)	PUNCT
ajiri-6265	39	20	illustrating	illustrate	VERB
ajiri-6265	39	21	that	that	SCONJ
ajiri-6265	39	22	customers	customer	NOUN
ajiri-6265	39	23	who	who	PRON
ajiri-6265	39	24	perceive	perceive	VERB
ajiri-6265	39	25	fairness	fairness	NOUN
ajiri-6265	39	26	and	and	CCONJ
ajiri-6265	39	27	experience	experience	VERB
ajiri-6265	39	28	emotional	emotional	ADJ
ajiri-6265	39	29	resonance	resonance	NOUN
ajiri-6265	39	30	with	with	ADP
ajiri-6265	39	31	the	the	DET
ajiri-6265	39	32	brand	brand	NOUN
ajiri-6265	39	33	are	be	AUX
ajiri-6265	39	34	more	more	ADV
ajiri-6265	39	35	predisposed	predisposed	ADJ
ajiri-6265	39	36	to	to	PART
ajiri-6265	39	37	engage	engage	VERB
ajiri-6265	39	38	in	in	ADP
ajiri-6265	39	39	behaviors	behavior	NOUN
ajiri-6265	39	40	that	that	PRON
ajiri-6265	39	41	exceed	exceed	VERB
ajiri-6265	39	42	formal	formal	ADJ
ajiri-6265	39	43	role	role	NOUN
ajiri-6265	39	44	expectations	expectation	NOUN
ajiri-6265	39	45	.	.	PUNCT
ajiri-6265	40	1	collectively	collectively	ADV
ajiri-6265	40	2	this	this	DET
ajiri-6265	40	3	body	body	NOUN
ajiri-6265	40	4	of	of	ADP
ajiri-6265	40	5	research	research	NOUN
ajiri-6265	40	6	affirms	affirm	VERB
ajiri-6265	40	7	the	the	DET
ajiri-6265	40	8	strategic	strategic	ADJ
ajiri-6265	40	9	importance	importance	NOUN
ajiri-6265	40	10	of	of	ADP
ajiri-6265	40	11	cultivating	cultivate	VERB
ajiri-6265	40	12	emotional	emotional	ADJ
ajiri-6265	40	13	brand	brand	NOUN
ajiri-6265	40	14	connections	connection	NOUN
ajiri-6265	40	15	within	within	ADP
ajiri-6265	40	16	the	the	DET
ajiri-6265	40	17	banking	banking	NOUN
ajiri-6265	40	18	industry	industry	NOUN
ajiri-6265	40	19	.	.	PUNCT
ajiri-6265	41	1	by	by	ADP
ajiri-6265	41	2	fostering	foster	VERB
ajiri-6265	41	3	robust	robust	ADJ
ajiri-6265	41	4	psychological	psychological	ADJ
ajiri-6265	41	5	attachments	attachment	NOUN
ajiri-6265	41	6	banks	bank	NOUN
ajiri-6265	41	7	can	can	AUX
ajiri-6265	41	8	effectively	effectively	ADV
ajiri-6265	41	9	encourage	encourage	VERB
ajiri-6265	41	10	customer	customer	NOUN
ajiri-6265	41	11	behaviors	behavior	NOUN
ajiri-6265	41	12	that	that	PRON
ajiri-6265	41	13	advance	advance	VERB
ajiri-6265	41	14	organizational	organizational	ADJ
ajiri-6265	41	15	performance	performance	NOUN
ajiri-6265	41	16	,	,	PUNCT
ajiri-6265	41	17	strengthen	strengthen	VERB
ajiri-6265	41	18	brand	brand	NOUN
ajiri-6265	41	19	legitimacy	legitimacy	NOUN
ajiri-6265	41	20	and	and	CCONJ
ajiri-6265	41	21	extend	extend	VERB
ajiri-6265	41	22	influence	influence	NOUN
ajiri-6265	41	23	beyond	beyond	ADP
ajiri-6265	41	24	the	the	DET
ajiri-6265	41	25	confines	confine	NOUN
ajiri-6265	41	26	of	of	ADP
ajiri-6265	41	27	standard	standard	ADJ
ajiri-6265	41	28	service	service	NOUN
ajiri-6265	41	29	interactions	interaction	NOUN
ajiri-6265	41	30	.	.	PUNCT
ajiri-6265	42	1	despite	despite	SCONJ
ajiri-6265	42	2	the	the	DET
ajiri-6265	42	3	growing	grow	VERB
ajiri-6265	42	4	body	body	NOUN
ajiri-6265	42	5	of	of	ADP
ajiri-6265	42	6	evidence	evidence	NOUN
ajiri-6265	42	7	on	on	ADP
ajiri-6265	42	8	the	the	DET
ajiri-6265	42	9	determinants	determinant	NOUN
ajiri-6265	42	10	and	and	CCONJ
ajiri-6265	42	11	outcomes	outcome	NOUN
ajiri-6265	42	12	of	of	ADP
ajiri-6265	42	13	customer	customer	NOUN
ajiri-6265	42	14	citizenship	citizenship	NOUN
ajiri-6265	42	15	behavior	behavior	NOUN
ajiri-6265	42	16	,	,	PUNCT
ajiri-6265	42	17	there	there	PRON
ajiri-6265	42	18	is	be	VERB
ajiri-6265	42	19	a	a	DET
ajiri-6265	42	20	need	need	NOUN
ajiri-6265	42	21	for	for	ADP
ajiri-6265	42	22	further	further	ADJ
ajiri-6265	42	23	empirical	empirical	ADJ
ajiri-6265	42	24	investigation	investigation	NOUN
ajiri-6265	42	25	to	to	PART
ajiri-6265	42	26	understand	understand	VERB
ajiri-6265	42	27	the	the	DET
ajiri-6265	42	28	specific	specific	ADJ
ajiri-6265	42	29	influence	influence	NOUN
ajiri-6265	42	30	of	of	ADP
ajiri-6265	42	31	service	service	NOUN
ajiri-6265	42	32	brand	brand	NOUN
ajiri-6265	42	33	attachment	attachment	NOUN
ajiri-6265	42	34	within	within	ADP
ajiri-6265	42	35	the	the	DET
ajiri-6265	42	36	banking	banking	NOUN
ajiri-6265	42	37	contexts	contexts	NOUN
ajiri-6265	42	38	,	,	PUNCT
ajiri-6265	42	39	particularly	particularly	ADV
ajiri-6265	42	40	in	in	ADP
ajiri-6265	42	41	economically	economically	ADV
ajiri-6265	42	42	developing	develop	VERB
ajiri-6265	42	43	nations	nation	NOUN
ajiri-6265	42	44	such	such	ADJ
ajiri-6265	42	45	as	as	ADP
ajiri-6265	42	46	sri	sri	PROPN
ajiri-6265	42	47	lanka	lanka	PROPN
ajiri-6265	42	48	,	,	PUNCT
ajiri-6265	42	49	where	where	SCONJ
ajiri-6265	42	50	service	service	NOUN
ajiri-6265	42	51	competition	competition	NOUN
ajiri-6265	42	52	and	and	CCONJ
ajiri-6265	42	53	customer	customer	NOUN
ajiri-6265	42	54	expectations	expectation	NOUN
ajiri-6265	42	55	continue	continue	VERB
ajiri-6265	42	56	to	to	PART
ajiri-6265	42	57	intensify	intensify	VERB
ajiri-6265	42	58	.	.	PUNCT
ajiri-6265	43	1	examining	examine	VERB
ajiri-6265	43	2	this	this	DET
ajiri-6265	43	3	relationship	relationship	NOUN
ajiri-6265	43	4	is	be	AUX
ajiri-6265	43	5	critical	critical	ADJ
ajiri-6265	43	6	,	,	PUNCT
ajiri-6265	43	7	as	as	ADP
ajiri-6265	43	8	a	a	DET
ajiri-6265	43	9	clearer	clear	ADJ
ajiri-6265	43	10	understanding	understanding	NOUN
ajiri-6265	43	11	of	of	ADP
ajiri-6265	43	12	how	how	SCONJ
ajiri-6265	43	13	emotional	emotional	ADJ
ajiri-6265	43	14	brand	brand	NOUN
ajiri-6265	43	15	bonds	bond	NOUN
ajiri-6265	43	16	shape	shape	VERB
ajiri-6265	43	17	discretionary	discretionary	ADJ
ajiri-6265	43	18	customer	customer	NOUN
ajiri-6265	43	19	behaviors	behavior	NOUN
ajiri-6265	43	20	can	can	AUX
ajiri-6265	43	21	enable	enable	VERB
ajiri-6265	43	22	banks	bank	NOUN
ajiri-6265	43	23	to	to	PART
ajiri-6265	43	24	cultivate	cultivate	VERB
ajiri-6265	43	25	more	more	ADV
ajiri-6265	43	26	engaged	engaged	ADJ
ajiri-6265	43	27	and	and	CCONJ
ajiri-6265	43	28	value	value	NOUN
ajiri-6265	43	29	generating	generate	VERB
ajiri-6265	43	30	clientele	clientele	NOUN
ajiri-6265	43	31	.	.	PUNCT
ajiri-6265	44	1	accordingly	accordingly	ADV
ajiri-6265	44	2	,	,	PUNCT
ajiri-6265	44	3	the	the	DET
ajiri-6265	44	4	present	present	ADJ
ajiri-6265	44	5	study	study	NOUN
ajiri-6265	44	6	seeks	seek	VERB
ajiri-6265	44	7	to	to	PART
ajiri-6265	44	8	examine	examine	VERB
ajiri-6265	44	9	the	the	DET
ajiri-6265	44	10	impact	impact	NOUN
ajiri-6265	44	11	of	of	ADP
ajiri-6265	44	12	service	service	NOUN
ajiri-6265	44	13	brand	brand	NOUN
ajiri-6265	44	14	attachment	attachment	NOUN
ajiri-6265	44	15	on	on	ADP
ajiri-6265	44	16	customer	customer	NOUN
ajiri-6265	44	17	citizenship	citizenship	NOUN
ajiri-6265	44	18	behavior	behavior	NOUN
ajiri-6265	44	19	within	within	ADP
ajiri-6265	44	20	the	the	DET
ajiri-6265	44	21	sri	sri	ADJ
ajiri-6265	44	22	lankan	lankan	PROPN
ajiri-6265	44	23	banking	banking	NOUN
ajiri-6265	44	24	sector	sector	NOUN
ajiri-6265	44	25	.	.	PUNCT
ajiri-6265	45	1	providing	provide	VERB
ajiri-6265	45	2	the	the	DET
ajiri-6265	45	3	broader	broad	ADJ
ajiri-6265	45	4	brand	brand	NOUN
ajiri-6265	45	5	relationship	relationship	NOUN
ajiri-6265	45	6	literature	literature	NOUN
ajiri-6265	45	7	and	and	CCONJ
ajiri-6265	45	8	offering	offer	VERB
ajiri-6265	45	9	practical	practical	ADJ
ajiri-6265	45	10	insights	insight	NOUN
ajiri-6265	45	11	for	for	ADP
ajiri-6265	45	12	bank	bank	NOUN
ajiri-6265	45	13	managers	manager	NOUN
ajiri-6265	45	14	seeking	seek	VERB
ajiri-6265	45	15	to	to	PART
ajiri-6265	45	16	strengthen	strengthen	VERB
ajiri-6265	45	17	customer	customer	NOUN
ajiri-6265	45	18	engagement	engagement	NOUN
ajiri-6265	45	19	and	and	CCONJ
ajiri-6265	45	20	enhance	enhance	VERB
ajiri-6265	45	21	brand	brand	NOUN
ajiri-6265	45	22	equity	equity	NOUN
ajiri-6265	45	23	through	through	ADP
ajiri-6265	45	24	the	the	DET
ajiri-6265	45	25	strategic	strategic	ADJ
ajiri-6265	45	26	development	development	NOUN
ajiri-6265	45	27	of	of	ADP
ajiri-6265	45	28	emotional	emotional	ADJ
ajiri-6265	45	29	attachment	attachment	NOUN
ajiri-6265	45	30	.	.	PUNCT
ajiri-6265	46	1	literature	literature	NOUN
ajiri-6265	46	2	review	review	VERB
ajiri-6265	46	3	emotional	emotional	ADJ
ajiri-6265	46	4	attachments	attachment	NOUN
ajiri-6265	46	5	between	between	ADP
ajiri-6265	46	6	customers	customer	NOUN
ajiri-6265	46	7	and	and	CCONJ
ajiri-6265	46	8	the	the	DET
ajiri-6265	46	9	banking	banking	NOUN
ajiri-6265	46	10	sector	sector	NOUN
ajiri-6265	46	11	are	be	AUX
ajiri-6265	46	12	crucial	crucial	ADJ
ajiri-6265	46	13	for	for	ADP
ajiri-6265	46	14	sustainable	sustainable	ADJ
ajiri-6265	46	15	success	success	NOUN
ajiri-6265	46	16	and	and	CCONJ
ajiri-6265	46	17	essential	essential	ADJ
ajiri-6265	46	18	in	in	ADP
ajiri-6265	46	19	today	today	NOUN
ajiri-6265	46	20	’s	’s	PART
ajiri-6265	46	21	dynamic	dynamic	ADJ
ajiri-6265	46	22	services	service	NOUN
ajiri-6265	46	23	market	market	NOUN
ajiri-6265	46	24	.	.	PUNCT
ajiri-6265	47	1	according	accord	VERB
ajiri-6265	47	2	to	to	ADP
ajiri-6265	47	3	hino	hino	PROPN
ajiri-6265	47	4	(	(	PUNCT
ajiri-6265	47	5	2016	2016	NUM
ajiri-6265	47	6	)	)	PUNCT
ajiri-6265	47	7	,	,	PUNCT
ajiri-6265	47	8	brand	brand	NOUN
ajiri-6265	47	9	attachment	attachment	NOUN
ajiri-6265	47	10	is	be	AUX
ajiri-6265	47	11	the	the	DET
ajiri-6265	47	12	strong	strong	ADJ
ajiri-6265	47	13	emotional	emotional	ADJ
ajiri-6265	47	14	and	and	CCONJ
ajiri-6265	47	15	psychological	psychological	ADJ
ajiri-6265	47	16	connection	connection	NOUN
ajiri-6265	47	17	that	that	PRON
ajiri-6265	47	18	people	people	NOUN
ajiri-6265	47	19	have	have	VERB
ajiri-6265	47	20	with	with	ADP
ajiri-6265	47	21	a	a	DET
ajiri-6265	47	22	brand	brand	NOUN
ajiri-6265	47	23	because	because	SCONJ
ajiri-6265	47	24	they	they	PRON
ajiri-6265	47	25	have	have	AUX
ajiri-6265	47	26	had	have	VERB
ajiri-6265	47	27	good	good	ADJ
ajiri-6265	47	28	experiences	experience	NOUN
ajiri-6265	47	29	with	with	ADP
ajiri-6265	47	30	it	it	PRON
ajiri-6265	47	31	,	,	PUNCT
ajiri-6265	47	32	are	be	AUX
ajiri-6265	47	33	happy	happy	ADJ
ajiri-6265	47	34	with	with	ADP
ajiri-6265	47	35	it	it	PRON
ajiri-6265	47	36	,	,	PUNCT
ajiri-6265	47	37	and	and	CCONJ
ajiri-6265	47	38	trust	trust	VERB
ajiri-6265	47	39	it	it	PRON
ajiri-6265	47	40	.	.	PUNCT
ajiri-6265	48	1	thomson	thomson	PROPN
ajiri-6265	48	2	and	and	CCONJ
ajiri-6265	48	3	mac	mac	PROPN
ajiri-6265	48	4	innis	innis	PROPN
ajiri-6265	48	5	(	(	PUNCT
ajiri-6265	48	6	2005	2005	NUM
ajiri-6265	48	7	)	)	PUNCT
ajiri-6265	48	8	say	say	VERB
ajiri-6265	48	9	that	that	SCONJ
ajiri-6265	48	10	this	this	DET
ajiri-6265	48	11	attachment	attachment	NOUN
ajiri-6265	48	12	shows	show	VERB
ajiri-6265	48	13	how	how	SCONJ
ajiri-6265	48	14	strongly	strongly	ADV
ajiri-6265	48	15	people	people	NOUN
ajiri-6265	48	16	identify	identify	VERB
ajiri-6265	48	17	with	with	ADP
ajiri-6265	48	18	the	the	DET
ajiri-6265	48	19	brand	brand	NOUN
ajiri-6265	48	20	,	,	PUNCT
ajiri-6265	48	21	which	which	PRON
ajiri-6265	48	22	gives	give	VERB
ajiri-6265	48	23	them	they	PRON
ajiri-6265	48	24	an	an	DET
ajiri-6265	48	25	impression	impression	NOUN
ajiri-6265	48	26	of	of	ADP
ajiri-6265	48	27	community	community	NOUN
ajiri-6265	48	28	and	and	CCONJ
ajiri-6265	48	29	connection	connection	NOUN
ajiri-6265	48	30	.	.	PUNCT
ajiri-6265	49	1	supporting	support	VERB
ajiri-6265	49	2	this	this	DET
ajiri-6265	49	3	recent	recent	ADJ
ajiri-6265	49	4	evidence	evidence	NOUN
ajiri-6265	49	5	from	from	ADP
ajiri-6265	49	6	the	the	DET
ajiri-6265	49	7	srilankan	srilankan	PROPN
ajiri-6265	49	8	banking	banking	NOUN
ajiri-6265	49	9	sector	sector	NOUN
ajiri-6265	49	10	revealed	reveal	VERB
ajiri-6265	49	11	that	that	SCONJ
ajiri-6265	49	12	customers	customer	NOUN
ajiri-6265	49	13	express	express	VERB
ajiri-6265	49	14	a	a	DET
ajiri-6265	49	15	high	high	ADJ
ajiri-6265	49	16	degree	degree	NOUN
ajiri-6265	49	17	of	of	ADP
ajiri-6265	49	18	satisfaction	satisfaction	NOUN
ajiri-6265	49	19	and	and	CCONJ
ajiri-6265	49	20	loyalty	loyalty	NOUN
ajiri-6265	49	21	with	with	ADP
ajiri-6265	49	22	the	the	DET
ajiri-6265	49	23	friendliness	friendliness	NOUN
ajiri-6265	49	24	of	of	ADP
ajiri-6265	49	25	bank	bank	NOUN
ajiri-6265	49	26	staff	staff	NOUN
ajiri-6265	49	27	,	,	PUNCT
ajiri-6265	49	28	the	the	DET
ajiri-6265	49	29	banking	banking	NOUN
ajiri-6265	49	30	industry	industry	NOUN
ajiri-6265	49	31	’s	’s	PART
ajiri-6265	49	32	ability	ability	NOUN
ajiri-6265	49	33	to	to	PART
ajiri-6265	49	34	identify	identify	VERB
ajiri-6265	49	35	customer	customer	NOUN
ajiri-6265	49	36	issues	issue	NOUN
ajiri-6265	49	37	and	and	CCONJ
ajiri-6265	49	38	reliability	reliability	NOUN
ajiri-6265	49	39	of	of	ADP
ajiri-6265	49	40	services	service	NOUN
ajiri-6265	49	41	provided	provide	VERB
ajiri-6265	49	42	(	(	PUNCT
ajiri-6265	49	43	abeyrathna	abeyrathna	NOUN
ajiri-6265	49	44	,	,	PUNCT
ajiri-6265	49	45	2024),when	2024),when	NUM
ajiri-6265	49	46	customers	customer	NOUN
ajiri-6265	49	47	have	have	VERB
ajiri-6265	49	48	deep	deep	ADJ
ajiri-6265	49	49	emotional	emotional	ADJ
ajiri-6265	49	50	links	link	NOUN
ajiri-6265	49	51	,	,	PUNCT
ajiri-6265	49	52	they	they	PRON
ajiri-6265	49	53	are	be	AUX
ajiri-6265	49	54	far	far	ADV
ajiri-6265	49	55	more	more	ADV
ajiri-6265	49	56	likely	likely	ADJ
ajiri-6265	49	57	to	to	PART
ajiri-6265	49	58	stay	stay	VERB
ajiri-6265	49	59	committed	committed	ADJ
ajiri-6265	49	60	and	and	CCONJ
ajiri-6265	49	61	encourage	encourage	VERB
ajiri-6265	49	62	others	other	NOUN
ajiri-6265	49	63	beyond	beyond	ADP
ajiri-6265	49	64	just	just	ADV
ajiri-6265	49	65	business	business	NOUN
ajiri-6265	49	66	transactions	transaction	NOUN
ajiri-6265	49	67	.	.	PUNCT
ajiri-6265	50	1	when	when	SCONJ
ajiri-6265	50	2	customers	customer	NOUN
ajiri-6265	50	3	have	have	VERB
ajiri-6265	50	4	deep	deep	ADJ
ajiri-6265	50	5	emotional	emotional	ADJ
ajiri-6265	50	6	connections	connection	NOUN
ajiri-6265	50	7	,	,	PUNCT
ajiri-6265	50	8	they	they	PRON
ajiri-6265	50	9	are	be	AUX
ajiri-6265	50	10	far	far	ADV
ajiri-6265	50	11	more	more	ADV
ajiri-6265	50	12	likely	likely	ADJ
ajiri-6265	50	13	to	to	PART
ajiri-6265	50	14	stay	stay	VERB
ajiri-6265	50	15	committed	committed	ADJ
ajiri-6265	50	16	and	and	CCONJ
ajiri-6265	50	17	encourage	encourage	VERB
ajiri-6265	50	18	other	other	ADJ
ajiri-6265	50	19	people	people	NOUN
ajiri-6265	50	20	beyond	beyond	ADP
ajiri-6265	50	21	just	just	ADV
ajiri-6265	50	22	business	business	NOUN
ajiri-6265	50	23	-	-	PUNCT
ajiri-6265	50	24	related	relate	VERB
ajiri-6265	50	25	transactions	transaction	NOUN
ajiri-6265	50	26	.	.	PUNCT
ajiri-6265	51	1	brand	brand	NOUN
ajiri-6265	51	2	citizenship	citizenship	NOUN
ajiri-6265	51	3	behavior	behavior	NOUN
ajiri-6265	51	4	is	be	AUX
ajiri-6265	51	5	the	the	DET
ajiri-6265	51	6	voluntary	voluntary	ADJ
ajiri-6265	51	7	and	and	CCONJ
ajiri-6265	51	8	further	further	ADJ
ajiri-6265	51	9	laws	law	NOUN
ajiri-6265	51	10	that	that	PRON
ajiri-6265	51	11	consumers	consumer	NOUN
ajiri-6265	51	12	accomplish	accomplish	VERB
ajiri-6265	51	13	that	that	PRON
ajiri-6265	51	14	encourage	encourage	VERB
ajiri-6265	51	15	a	a	DET
ajiri-6265	51	16	brand	brand	NOUN
ajiri-6265	51	17	’s	’s	PART
ajiri-6265	51	18	success	success	NOUN
ajiri-6265	51	19	,	,	PUNCT
ajiri-6265	51	20	such	such	ADJ
ajiri-6265	51	21	as	as	ADP
ajiri-6265	51	22	promoting	promote	VERB
ajiri-6265	51	23	to	to	ADP
ajiri-6265	51	24	others	other	NOUN
ajiri-6265	51	25	,	,	PUNCT
ajiri-6265	51	26	offering	offer	VERB
ajiri-6265	51	27	valuable	valuable	ADJ
ajiri-6265	51	28	feedback	feedback	NOUN
ajiri-6265	51	29	,	,	PUNCT
ajiri-6265	51	30	and	and	CCONJ
ajiri-6265	51	31	assisting	assist	VERB
ajiri-6265	51	32	other	other	ADJ
ajiri-6265	51	33	customers	customer	NOUN
ajiri-6265	51	34	(	(	PUNCT
ajiri-6265	51	35	balaji	balaji	PROPN
ajiri-6265	51	36	,	,	PUNCT
ajiri-6265	51	37	2014	2014	NUM
ajiri-6265	51	38	)	)	PUNCT
ajiri-6265	51	39	.	.	PUNCT
ajiri-6265	52	1	these	these	DET
ajiri-6265	52	2	strategies	strategy	NOUN
ajiri-6265	52	3	promote	promote	VERB
ajiri-6265	52	4	a	a	DET
ajiri-6265	52	5	favorable	favorable	ADJ
ajiri-6265	52	6	word	word	NOUN
ajiri-6265	52	7	of	of	ADP
ajiri-6265	52	8	mouth	mouth	NOUN
ajiri-6265	52	9	,	,	PUNCT
ajiri-6265	52	10	excellent	excellent	ADJ
ajiri-6265	52	11	customer	customer	NOUN
ajiri-6265	52	12	service	service	NOUN
ajiri-6265	52	13	,	,	PUNCT
ajiri-6265	52	14	and	and	CCONJ
ajiri-6265	52	15	enhance	enhance	VERB
ajiri-6265	52	16	the	the	DET
ajiri-6265	52	17	business	business	NOUN
ajiri-6265	52	18	’s	’s	PART
ajiri-6265	52	19	positive	positive	ADJ
ajiri-6265	52	20	image	image	NOUN
ajiri-6265	52	21	.	.	PUNCT
ajiri-6265	53	1	according	accord	VERB
ajiri-6265	53	2	to	to	ADP
ajiri-6265	53	3	various	various	ADJ
ajiri-6265	53	4	research	research	NOUN
ajiri-6265	53	5	,	,	PUNCT
ajiri-6265	53	6	emotional	emotional	ADJ
ajiri-6265	53	7	brand	brand	NOUN
ajiri-6265	53	8	attachment	attachment	NOUN
ajiri-6265	53	9	is	be	AUX
ajiri-6265	53	10	an	an	DET
ajiri-6265	53	11	excellent	excellent	ADJ
ajiri-6265	53	12	motivator	motivator	NOUN
ajiri-6265	53	13	for	for	ADP
ajiri-6265	53	14	these	these	DET
ajiri-6265	53	15	self	self	NOUN
ajiri-6265	53	16	-	-	PUNCT
ajiri-6265	53	17	driving	drive	VERB
ajiri-6265	53	18	efforts	effort	NOUN
ajiri-6265	53	19	(	(	PUNCT
ajiri-6265	53	20	cheng	cheng	PROPN
ajiri-6265	53	21	et	et	PROPN
ajiri-6265	53	22	al	al	PROPN
ajiri-6265	53	23	.	.	PROPN
ajiri-6265	53	24	,	,	PUNCT
ajiri-6265	53	25	2016	2016	NUM
ajiri-6265	53	26	)	)	PUNCT
ajiri-6265	53	27	.	.	PUNCT
ajiri-6265	54	1	however	however	ADV
ajiri-6265	54	2	banking	bank	VERB
ajiri-6265	54	3	industry	industry	NOUN
ajiri-6265	54	4	wide	wide	ADJ
ajiri-6265	54	5	findings	finding	NOUN
ajiri-6265	54	6	from	from	ADP
ajiri-6265	54	7	banaglagesh	banaglagesh	PROPN
ajiri-6265	54	8	highlight	highlight	PROPN
ajiri-6265	54	9	that	that	SCONJ
ajiri-6265	54	10	improving	improve	VERB
ajiri-6265	54	11	digital	digital	ADJ
ajiri-6265	54	12	infrastructure	infrastructure	NOUN
ajiri-6265	54	13	,	,	PUNCT
ajiri-6265	54	14	service	service	NOUN
ajiri-6265	54	15	innovation	innovation	NOUN
ajiri-6265	54	16	,	,	PUNCT
ajiri-6265	54	17	automation	automation	NOUN
ajiri-6265	54	18	and	and	CCONJ
ajiri-6265	54	19	transparent	transparent	ADJ
ajiri-6265	54	20	processes	process	NOUN
ajiri-6265	54	21	is	be	AUX
ajiri-6265	54	22	essential	essential	ADJ
ajiri-6265	54	23	for	for	SCONJ
ajiri-6265	54	24	banks	bank	NOUN
ajiri-6265	54	25	to	to	PART
ajiri-6265	54	26	meet	meet	VERB
ajiri-6265	54	27	increasing	increase	VERB
ajiri-6265	54	28	customer	customer	NOUN
ajiri-6265	54	29	expectations	expectation	NOUN
ajiri-6265	54	30	and	and	CCONJ
ajiri-6265	54	31	strengthen	strengthen	VERB
ajiri-6265	54	32	lonterm	lonterm	NOUN
ajiri-6265	54	33	loyalty	loyalty	NOUN
ajiri-6265	54	34	(	(	PUNCT
ajiri-6265	54	35	hiya	hiya	INTJ
ajiri-6265	54	36	,	,	PUNCT
ajiri-6265	54	37	2025	2025	NUM
ajiri-6265	54	38	)	)	PUNCT
ajiri-6265	54	39	.	.	PUNCT
ajiri-6265	55	1	customers	customer	NOUN
ajiri-6265	55	2	who	who	PRON
ajiri-6265	55	3	have	have	VERB
ajiri-6265	55	4	a	a	DET
ajiri-6265	55	5	strong	strong	ADJ
ajiri-6265	55	6	connection	connection	NOUN
ajiri-6265	55	7	with	with	ADP
ajiri-6265	55	8	the	the	DET
ajiri-6265	55	9	brand	brand	NOUN
ajiri-6265	55	10	are	be	AUX
ajiri-6265	55	11	more	more	ADV
ajiri-6265	55	12	willing	willing	ADJ
ajiri-6265	55	13	to	to	PART
ajiri-6265	55	14	support	support	VERB
ajiri-6265	55	15	it	it	PRON
ajiri-6265	55	16	and	and	CCONJ
ajiri-6265	55	17	engage	engage	VERB
ajiri-6265	55	18	in	in	ADP
ajiri-6265	55	19	activities	activity	NOUN
ajiri-6265	55	20	aimed	aim	VERB
ajiri-6265	55	21	at	at	ADP
ajiri-6265	55	22	improving	improve	VERB
ajiri-6265	55	23	its	its	PRON
ajiri-6265	55	24	reputation	reputation	NOUN
ajiri-6265	55	25	.	.	PUNCT
ajiri-6265	56	1	these	these	DET
ajiri-6265	56	2	customers	customer	NOUN
ajiri-6265	56	3	are	be	AUX
ajiri-6265	56	4	motivated	motivated	ADJ
ajiri-6265	56	5	to	to	PART
ajiri-6265	56	6	become	become	VERB
ajiri-6265	56	7	ambassadors	ambassador	NOUN
ajiri-6265	56	8	for	for	ADP
ajiri-6265	56	9	the	the	DET
ajiri-6265	56	10	company	company	NOUN
ajiri-6265	56	11	because	because	SCONJ
ajiri-6265	56	12	they	they	PRON
ajiri-6265	56	13	believe	believe	VERB
ajiri-6265	56	14	that	that	SCONJ
ajiri-6265	56	15	the	the	DET
ajiri-6265	56	16	business	business	NOUN
ajiri-6265	56	17	’s	’s	PART
ajiri-6265	56	18	excellence	excellence	NOUN
ajiri-6265	56	19	is	be	AUX
ajiri-6265	56	20	personally	personally	ADV
ajiri-6265	56	21	essential	essential	ADJ
ajiri-6265	56	22	.	.	PUNCT
ajiri-6265	57	1	(	(	PUNCT
ajiri-6265	57	2	kumar	kumar	PROPN
ajiri-6265	57	3	&	&	CCONJ
ajiri-6265	57	4	kaushik	kaushik	PROPN
ajiri-6265	57	5	,	,	PUNCT
ajiri-6265	57	6	2018	2018	NUM
ajiri-6265	57	7	;	;	PUNCT
ajiri-6265	57	8	kim	kim	PROPN
ajiri-6265	57	9	et	et	PROPN
ajiri-6265	57	10	al	al	PROPN
ajiri-6265	57	11	.	.	PROPN
ajiri-6265	57	12	,	,	PUNCT
ajiri-6265	57	13	2018	2018	NUM
ajiri-6265	57	14	)	)	PUNCT
ajiri-6265	57	15	.	.	PUNCT
ajiri-6265	58	1	furthermore	furthermore	ADV
ajiri-6265	58	2	,	,	PUNCT
ajiri-6265	58	3	(	(	PUNCT
ajiri-6265	58	4	nyadzayo	nyadzayo	PROPN
ajiri-6265	58	5	et	et	PROPN
ajiri-6265	58	6	al	al	PROPN
ajiri-6265	58	7	.	.	PROPN
ajiri-6265	58	8	,	,	PUNCT
ajiri-6265	58	9	2015	2015	NUM
ajiri-6265	58	10	)	)	PUNCT
ajiri-6265	58	11	illustrated	illustrate	VERB
ajiri-6265	58	12	how	how	SCONJ
ajiri-6265	58	13	emotional	emotional	ADJ
ajiri-6265	58	14	and	and	CCONJ
ajiri-6265	58	15	psychological	psychological	ADJ
ajiri-6265	58	16	connections	connection	NOUN
ajiri-6265	58	17	motivate	motivate	VERB
ajiri-6265	58	18	customers	customer	NOUN
ajiri-6265	58	19	to	to	PART
ajiri-6265	58	20	act	act	VERB
ajiri-6265	58	21	in	in	ADP
ajiri-6265	58	22	ways	way	NOUN
ajiri-6265	58	23	like	like	ADP
ajiri-6265	58	24	suggesting	suggest	VERB
ajiri-6265	58	25	the	the	DET
ajiri-6265	58	26	company	company	NOUN
ajiri-6265	58	27	and	and	CCONJ
ajiri-6265	58	28	offering	offer	VERB
ajiri-6265	58	29	favourable	favourable	ADJ
ajiri-6265	58	30	feedback	feedback	NOUN
ajiri-6265	58	31	.	.	PUNCT
ajiri-6265	59	1	in	in	ADP
ajiri-6265	59	2	addition	addition	NOUN
ajiri-6265	59	3	researchers	researcher	NOUN
ajiri-6265	59	4	emphasize	emphasize	VERB
ajiri-6265	59	5	the	the	DET
ajiri-6265	59	6	need	need	NOUN
ajiri-6265	59	7	for	for	SCONJ
ajiri-6265	59	8	future	future	ADJ
ajiri-6265	59	9	studies	study	NOUN
ajiri-6265	59	10	to	to	PART
ajiri-6265	59	11	explore	explore	VERB
ajiri-6265	59	12	deeper	deep	ADJ
ajiri-6265	59	13	strategies	strategy	NOUN
ajiri-6265	59	14	of	of	ADP
ajiri-6265	59	15	customer	customer	NOUN
ajiri-6265	59	16	satisfaction	satisfaction	NOUN
ajiri-6265	59	17	to	to	PART
ajiri-6265	59	18	better	well	ADV
ajiri-6265	59	19	support	support	VERB
ajiri-6265	59	20	banks	bank	NOUN
ajiri-6265	59	21	in	in	ADP
ajiri-6265	59	22	enhancing	enhance	VERB
ajiri-6265	59	23	service	service	NOUN
ajiri-6265	59	24	performance	performance	NOUN
ajiri-6265	59	25	across	across	ADP
ajiri-6265	59	26	various	various	ADJ
ajiri-6265	59	27	national	national	ADJ
ajiri-6265	59	28	contexts	context	NOUN
ajiri-6265	59	29	(	(	PUNCT
ajiri-6265	59	30	musa	musa	NOUN
ajiri-6265	59	31	,	,	PUNCT
ajiri-6265	59	32	2024	2024	NUM
ajiri-6265	59	33	)	)	PUNCT
ajiri-6265	59	34	.	.	PUNCT
ajiri-6265	60	1	therefore	therefore	ADV
ajiri-6265	60	2	,	,	PUNCT
ajiri-6265	60	3	it	it	PRON
ajiri-6265	60	4	can	can	AUX
ajiri-6265	60	5	be	be	AUX
ajiri-6265	60	6	said	say	VERB
ajiri-6265	60	7	that	that	SCONJ
ajiri-6265	60	8	consumers	consumer	NOUN
ajiri-6265	60	9	are	be	AUX
ajiri-6265	60	10	more	more	ADV
ajiri-6265	60	11	likely	likely	ADJ
ajiri-6265	60	12	to	to	PART
ajiri-6265	60	13	initiate	initiate	VERB
ajiri-6265	60	14	brand	brand	NOUN
ajiri-6265	60	15	-	-	PUNCT
ajiri-6265	60	16	related	relate	VERB
ajiri-6265	60	17	supportive	supportive	ADJ
ajiri-6265	60	18	actions	action	NOUN
ajiri-6265	60	19	when	when	SCONJ
ajiri-6265	60	20	they	they	PRON
ajiri-6265	60	21	have	have	VERB
ajiri-6265	60	22	deep	deep	ADJ
ajiri-6265	60	23	emotional	emotional	ADJ
ajiri-6265	60	24	connections	connection	NOUN
ajiri-6265	60	25	to	to	ADP
ajiri-6265	60	26	banking	banking	NOUN
ajiri-6265	60	27	brands	brand	NOUN
ajiri-6265	60	28	(	(	PUNCT
ajiri-6265	60	29	shin	shin	PROPN
ajiri-6265	60	30	&	&	CCONJ
ajiri-6265	60	31	koo	koo	PROPN
ajiri-6265	60	32	,	,	PUNCT
ajiri-6265	60	33	2018	2018	NUM
ajiri-6265	60	34	)	)	PUNCT
ajiri-6265	60	35	.	.	PUNCT
ajiri-6265	61	1	consumers	consumer	NOUN
ajiri-6265	61	2	who	who	PRON
ajiri-6265	61	3	build	build	VERB
ajiri-6265	61	4	a	a	DET
ajiri-6265	61	5	strong	strong	ADJ
ajiri-6265	61	6	relationship	relationship	NOUN
ajiri-6265	61	7	with	with	ADP
ajiri-6265	61	8	banking	banking	NOUN
ajiri-6265	61	9	brands	brand	NOUN
ajiri-6265	61	10	are	be	AUX
ajiri-6265	61	11	more	more	ADV
ajiri-6265	61	12	likely	likely	ADJ
ajiri-6265	61	13	to	to	PART
ajiri-6265	61	14	do	do	VERB
ajiri-6265	61	15	outstanding	outstanding	ADJ
ajiri-6265	61	16	,	,	PUNCT
ajiri-6265	61	17	brand	brand	NOUN
ajiri-6265	61	18	-	-	PUNCT
ajiri-6265	61	19	supportive	supportive	ADJ
ajiri-6265	61	20	actions	action	NOUN
ajiri-6265	61	21	that	that	PRON
ajiri-6265	61	22	help	help	VERB
ajiri-6265	61	23	the	the	DET
ajiri-6265	61	24	business	business	NOUN
ajiri-6265	61	25	succeed	succeed	VERB
ajiri-6265	61	26	.	.	PUNCT
ajiri-6265	62	1	the	the	DET
ajiri-6265	62	2	following	follow	VERB
ajiri-6265	62	3	hypothesis	hypothesis	NOUN
ajiri-6265	62	4	is	be	AUX
ajiri-6265	62	5	proposed	propose	VERB
ajiri-6265	62	6	,	,	PUNCT
ajiri-6265	62	7	h1	h1	PROPN
ajiri-6265	62	8	:	:	PUNCT
ajiri-6265	62	9	brand	brand	NOUN
ajiri-6265	62	10	attachment	attachment	NOUN
ajiri-6265	62	11	is	be	AUX
ajiri-6265	62	12	positively	positively	ADV
ajiri-6265	62	13	related	relate	VERB
ajiri-6265	62	14	to	to	ADP
ajiri-6265	62	15	customer	customer	NOUN
ajiri-6265	62	16	citizenship	citizenship	NOUN
ajiri-6265	62	17	behavior	behavior	NOUN
ajiri-6265	62	18	materials	material	NOUN
ajiri-6265	62	19	and	and	CCONJ
ajiri-6265	62	20	methods	method	NOUN
ajiri-6265	62	21	this	this	DET
ajiri-6265	62	22	study	study	NOUN
ajiri-6265	62	23	uses	use	VERB
ajiri-6265	62	24	a	a	DET
ajiri-6265	62	25	empirical	empirical	ADJ
ajiri-6265	62	26	approach	approach	NOUN
ajiri-6265	62	27	to	to	PART
ajiri-6265	62	28	explore	explore	VERB
ajiri-6265	62	29	the	the	DET
ajiri-6265	62	30	pa	pa	PROPN
ajiri-6265	62	31	ge	ge	PROPN
ajiri-6265	62	32	31	31	NUM
ajiri-6265	62	33	https://journals.e-palli.com/home/index.php/ajiri	https://journals.e-palli.com/home/index.php/ajiri	PROPN
ajiri-6265	62	34	am	be	AUX
ajiri-6265	62	35	.	.	PUNCT
ajiri-6265	63	1	j.	j.	PROPN
ajiri-6265	63	2	interdiscip	interdiscip	PROPN
ajiri-6265	63	3	.	.	PUNCT
ajiri-6265	64	1	res	re	NOUN
ajiri-6265	64	2	.	.	PUNCT
ajiri-6265	65	1	innov	innov	PROPN
ajiri-6265	65	2	.	.	PUNCT
ajiri-6265	66	1	4(4	4(4	NUM
ajiri-6265	66	2	)	)	PUNCT
ajiri-6265	66	3	29	29	NUM
ajiri-6265	66	4	-	-	SYM
ajiri-6265	66	5	32	32	NUM
ajiri-6265	66	6	2025	2025	NUM
ajiri-6265	66	7	influence	influence	NOUN
ajiri-6265	66	8	of	of	ADP
ajiri-6265	66	9	service	service	NOUN
ajiri-6265	66	10	brand	brand	NOUN
ajiri-6265	66	11	attachment	attachment	NOUN
ajiri-6265	66	12	on	on	ADP
ajiri-6265	66	13	customer	customer	NOUN
ajiri-6265	66	14	citizenship	citizenship	NOUN
ajiri-6265	66	15	behavior	behavior	NOUN
ajiri-6265	66	16	in	in	ADP
ajiri-6265	66	17	the	the	DET
ajiri-6265	66	18	banking	banking	NOUN
ajiri-6265	66	19	field	field	NOUN
ajiri-6265	66	20	.	.	PUNCT
ajiri-6265	67	1	the	the	DET
ajiri-6265	67	2	quantitative	quantitative	ADJ
ajiri-6265	67	3	study	study	NOUN
ajiri-6265	67	4	technique	technique	NOUN
ajiri-6265	67	5	focused	focus	VERB
ajiri-6265	67	6	on	on	ADP
ajiri-6265	67	7	gathering	gather	VERB
ajiri-6265	67	8	and	and	CCONJ
ajiri-6265	67	9	evaluating	evaluate	VERB
ajiri-6265	67	10	numerical	numerical	ADJ
ajiri-6265	67	11	data	datum	NOUN
ajiri-6265	67	12	from	from	ADP
ajiri-6265	67	13	banking	bank	VERB
ajiri-6265	67	14	customers	customer	NOUN
ajiri-6265	67	15	who	who	PRON
ajiri-6265	67	16	acquired	acquire	VERB
ajiri-6265	67	17	individual	individual	ADJ
ajiri-6265	67	18	loans	loan	NOUN
ajiri-6265	67	19	and	and	CCONJ
ajiri-6265	67	20	business	business	NOUN
ajiri-6265	67	21	loan	loan	NOUN
ajiri-6265	67	22	services	service	NOUN
ajiri-6265	67	23	at	at	ADP
ajiri-6265	67	24	particular	particular	ADJ
ajiri-6265	67	25	private	private	ADJ
ajiri-6265	67	26	banks	bank	NOUN
ajiri-6265	67	27	.	.	PUNCT
ajiri-6265	68	1	research	research	NOUN
ajiri-6265	68	2	design	design	VERB
ajiri-6265	68	3	the	the	DET
ajiri-6265	68	4	principal	principal	ADJ
ajiri-6265	68	5	research	research	NOUN
ajiri-6265	68	6	method	method	NOUN
ajiri-6265	68	7	was	be	AUX
ajiri-6265	68	8	administering	administer	VERB
ajiri-6265	68	9	a	a	DET
ajiri-6265	68	10	survey	survey	NOUN
ajiri-6265	68	11	,	,	PUNCT
ajiri-6265	68	12	using	use	VERB
ajiri-6265	68	13	a	a	DET
ajiri-6265	68	14	structured	structured	ADJ
ajiri-6265	68	15	questionnaire	questionnaire	NOUN
ajiri-6265	68	16	to	to	PART
ajiri-6265	68	17	obtain	obtain	VERB
ajiri-6265	68	18	the	the	DET
ajiri-6265	68	19	data	datum	NOUN
ajiri-6265	68	20	.	.	PUNCT
ajiri-6265	69	1	questionnaire	questionnaire	NOUN
ajiri-6265	69	2	items	item	NOUN
ajiri-6265	69	3	contained	contain	VERB
ajiri-6265	69	4	21	21	NUM
ajiri-6265	69	5	research	research	NOUN
ajiri-6265	69	6	questions	question	NOUN
ajiri-6265	69	7	that	that	PRON
ajiri-6265	69	8	measured	measure	VERB
ajiri-6265	69	9	the	the	DET
ajiri-6265	69	10	two	two	NUM
ajiri-6265	69	11	primary	primary	ADJ
ajiri-6265	69	12	factors	factor	NOUN
ajiri-6265	69	13	,	,	PUNCT
ajiri-6265	69	14	those	those	PRON
ajiri-6265	69	15	are	be	AUX
ajiri-6265	69	16	service	service	NOUN
ajiri-6265	69	17	brand	brand	NOUN
ajiri-6265	69	18	attachment	attachment	NOUN
ajiri-6265	69	19	and	and	CCONJ
ajiri-6265	69	20	customer	customer	NOUN
ajiri-6265	69	21	citizenship	citizenship	NOUN
ajiri-6265	69	22	behavior	behavior	NOUN
ajiri-6265	69	23	,	,	PUNCT
ajiri-6265	69	24	on	on	ADP
ajiri-6265	69	25	a	a	DET
ajiri-6265	69	26	five	five	NUM
ajiri-6265	69	27	-	-	PUNCT
ajiri-6265	69	28	level	level	NOUN
ajiri-6265	69	29	rating	rating	NOUN
ajiri-6265	69	30	scale	scale	NOUN
ajiri-6265	69	31	rated	rate	VERB
ajiri-6265	69	32	from	from	ADP
ajiri-6265	69	33	1	1	NUM
ajiri-6265	69	34	strongly	strongly	ADV
ajiri-6265	69	35	disagree	disagree	VERB
ajiri-6265	69	36	to	to	ADP
ajiri-6265	69	37	5	5	NUM
ajiri-6265	69	38	strongly	strongly	ADV
ajiri-6265	69	39	agree	agree	VERB
ajiri-6265	69	40	.	.	PUNCT
ajiri-6265	70	1	additionally	additionally	ADV
ajiri-6265	70	2	,	,	PUNCT
ajiri-6265	70	3	six	six	NUM
ajiri-6265	70	4	demographically	demographically	ADV
ajiri-6265	70	5	related	relate	VERB
ajiri-6265	70	6	questions	question	NOUN
ajiri-6265	70	7	were	be	AUX
ajiri-6265	70	8	used	use	VERB
ajiri-6265	70	9	to	to	PART
ajiri-6265	70	10	obtain	obtain	VERB
ajiri-6265	70	11	the	the	DET
ajiri-6265	70	12	information	information	NOUN
ajiri-6265	70	13	regarding	regard	VERB
ajiri-6265	70	14	the	the	DET
ajiri-6265	70	15	customers	customer	NOUN
ajiri-6265	70	16	’	’	PART
ajiri-6265	70	17	gender	gender	NOUN
ajiri-6265	70	18	,	,	PUNCT
ajiri-6265	70	19	age	age	NOUN
ajiri-6265	70	20	,	,	PUNCT
ajiri-6265	70	21	which	which	DET
ajiri-6265	70	22	bank	bank	NOUN
ajiri-6265	70	23	they	they	PRON
ajiri-6265	70	24	borrowed	borrow	VERB
ajiri-6265	70	25	the	the	DET
ajiri-6265	70	26	loan	loan	NOUN
ajiri-6265	70	27	facility	facility	NOUN
ajiri-6265	70	28	from	from	ADP
ajiri-6265	70	29	,	,	PUNCT
ajiri-6265	70	30	type	type	NOUN
ajiri-6265	70	31	of	of	ADP
ajiri-6265	70	32	loan	loan	NOUN
ajiri-6265	70	33	,	,	PUNCT
ajiri-6265	70	34	length	length	NOUN
ajiri-6265	70	35	of	of	ADP
ajiri-6265	70	36	customer	customer	NOUN
ajiri-6265	70	37	service	service	NOUN
ajiri-6265	70	38	,	,	PUNCT
ajiri-6265	70	39	satisfaction	satisfaction	NOUN
ajiri-6265	70	40	with	with	ADP
ajiri-6265	70	41	the	the	DET
ajiri-6265	70	42	service	service	NOUN
ajiri-6265	70	43	they	they	PRON
ajiri-6265	70	44	used	use	VERB
ajiri-6265	70	45	,	,	PUNCT
ajiri-6265	70	46	and	and	CCONJ
ajiri-6265	70	47	banking	banking	NOUN
ajiri-6265	70	48	services	service	NOUN
ajiri-6265	70	49	brand	brand	NOUN
ajiri-6265	70	50	.	.	PUNCT
ajiri-6265	71	1	sampling	sampling	NOUN
ajiri-6265	71	2	and	and	CCONJ
ajiri-6265	71	3	data	datum	NOUN
ajiri-6265	71	4	collection	collection	NOUN
ajiri-6265	71	5	the	the	DET
ajiri-6265	71	6	study	study	NOUN
ajiri-6265	71	7	focused	focus	VERB
ajiri-6265	71	8	on	on	ADP
ajiri-6265	71	9	individuals	individual	NOUN
ajiri-6265	71	10	who	who	PRON
ajiri-6265	71	11	obtained	obtain	VERB
ajiri-6265	71	12	personal	personal	ADJ
ajiri-6265	71	13	or	or	CCONJ
ajiri-6265	71	14	commercial	commercial	ADJ
ajiri-6265	71	15	loans	loan	NOUN
ajiri-6265	71	16	from	from	ADP
ajiri-6265	71	17	four	four	NUM
ajiri-6265	71	18	private	private	ADJ
ajiri-6265	71	19	sector	sector	NOUN
ajiri-6265	71	20	banks	bank	NOUN
ajiri-6265	71	21	in	in	ADP
ajiri-6265	71	22	sri	sri	PROPN
ajiri-6265	71	23	lanka	lanka	PROPN
ajiri-6265	71	24	:	:	PUNCT
ajiri-6265	71	25	commercial	commercial	ADJ
ajiri-6265	71	26	bank	bank	NOUN
ajiri-6265	71	27	,	,	PUNCT
ajiri-6265	71	28	seylan	seylan	PROPN
ajiri-6265	71	29	bank	bank	PROPN
ajiri-6265	71	30	,	,	PUNCT
ajiri-6265	71	31	sampath	sampath	PROPN
ajiri-6265	71	32	bank	bank	PROPN
ajiri-6265	71	33	,	,	PUNCT
ajiri-6265	71	34	and	and	CCONJ
ajiri-6265	71	35	hatton	hatton	PROPN
ajiri-6265	71	36	national	national	PROPN
ajiri-6265	71	37	bank	bank	PROPN
ajiri-6265	71	38	(	(	PUNCT
ajiri-6265	71	39	hnb	hnb	PROPN
ajiri-6265	71	40	)	)	PUNCT
ajiri-6265	71	41	.	.	PUNCT
ajiri-6265	72	1	these	these	DET
ajiri-6265	72	2	banks	bank	NOUN
ajiri-6265	72	3	were	be	AUX
ajiri-6265	72	4	selected	select	VERB
ajiri-6265	72	5	because	because	SCONJ
ajiri-6265	72	6	they	they	PRON
ajiri-6265	72	7	comprise	comprise	VERB
ajiri-6265	72	8	the	the	DET
ajiri-6265	72	9	leading	lead	VERB
ajiri-6265	72	10	private	private	ADJ
ajiri-6265	72	11	financial	financial	ADJ
ajiri-6265	72	12	institutions	institution	NOUN
ajiri-6265	72	13	in	in	ADP
ajiri-6265	72	14	sri	sri	PROPN
ajiri-6265	72	15	lanka	lanka	PROPN
ajiri-6265	72	16	,	,	PUNCT
ajiri-6265	72	17	holding	hold	VERB
ajiri-6265	72	18	excellent	excellent	ADJ
ajiri-6265	72	19	public	public	ADJ
ajiri-6265	72	20	image	image	NOUN
ajiri-6265	72	21	,	,	PUNCT
ajiri-6265	72	22	significant	significant	ADJ
ajiri-6265	72	23	branch	branch	NOUN
ajiri-6265	72	24	connections	connection	NOUN
ajiri-6265	72	25	,	,	PUNCT
ajiri-6265	72	26	and	and	CCONJ
ajiri-6265	72	27	appreciable	appreciable	ADJ
ajiri-6265	72	28	customer	customer	NOUN
ajiri-6265	72	29	bases	basis	NOUN
ajiri-6265	72	30	,	,	PUNCT
ajiri-6265	72	31	delivering	deliver	VERB
ajiri-6265	72	32	loans	loan	NOUN
ajiri-6265	72	33	.	.	PUNCT
ajiri-6265	73	1	the	the	DET
ajiri-6265	73	2	addition	addition	NOUN
ajiri-6265	73	3	of	of	ADP
ajiri-6265	73	4	them	they	PRON
ajiri-6265	73	5	provided	provide	VERB
ajiri-6265	73	6	an	an	DET
ajiri-6265	73	7	accurate	accurate	ADJ
ajiri-6265	73	8	picture	picture	NOUN
ajiri-6265	73	9	of	of	ADP
ajiri-6265	73	10	customer	customer	NOUN
ajiri-6265	73	11	-	-	PUNCT
ajiri-6265	73	12	brand	brand	NOUN
ajiri-6265	73	13	connections	connection	NOUN
ajiri-6265	73	14	in	in	ADP
ajiri-6265	73	15	the	the	DET
ajiri-6265	73	16	competitive	competitive	ADJ
ajiri-6265	73	17	private	private	ADJ
ajiri-6265	73	18	banking	banking	NOUN
ajiri-6265	73	19	market	market	NOUN
ajiri-6265	73	20	.	.	PUNCT
ajiri-6265	74	1	aiming	aim	VERB
ajiri-6265	74	2	to	to	PART
ajiri-6265	74	3	ensure	ensure	VERB
ajiri-6265	74	4	sufficient	sufficient	ADJ
ajiri-6265	74	5	participation	participation	NOUN
ajiri-6265	74	6	among	among	ADP
ajiri-6265	74	7	the	the	DET
ajiri-6265	74	8	four	four	NUM
ajiri-6265	74	9	institutions	institution	NOUN
ajiri-6265	74	10	,	,	PUNCT
ajiri-6265	74	11	a	a	DET
ajiri-6265	74	12	preliminary	preliminary	ADJ
ajiri-6265	74	13	goal	goal	NOUN
ajiri-6265	74	14	of	of	ADP
ajiri-6265	74	15	160	160	NUM
ajiri-6265	74	16	responses	response	NOUN
ajiri-6265	74	17	(	(	PUNCT
ajiri-6265	74	18	forty	forty	NUM
ajiri-6265	74	19	coming	come	VERB
ajiri-6265	74	20	from	from	ADP
ajiri-6265	74	21	every	every	DET
ajiri-6265	74	22	bank	bank	NOUN
ajiri-6265	74	23	)	)	PUNCT
ajiri-6265	74	24	was	be	AUX
ajiri-6265	74	25	established	establish	VERB
ajiri-6265	74	26	.	.	PUNCT
ajiri-6265	75	1	the	the	DET
ajiri-6265	75	2	sample	sample	NOUN
ajiri-6265	75	3	size	size	NOUN
ajiri-6265	75	4	was	be	AUX
ajiri-6265	75	5	determined	determine	VERB
ajiri-6265	75	6	to	to	PART
ajiri-6265	75	7	be	be	AUX
ajiri-6265	75	8	adequate	adequate	ADJ
ajiri-6265	75	9	as	as	ADV
ajiri-6265	75	10	well	well	ADV
ajiri-6265	75	11	as	as	ADP
ajiri-6265	75	12	sufficient	sufficient	ADJ
ajiri-6265	75	13	for	for	ADP
ajiri-6265	75	14	a	a	DET
ajiri-6265	75	15	quantitative	quantitative	ADJ
ajiri-6265	75	16	study	study	NOUN
ajiri-6265	75	17	due	due	ADP
ajiri-6265	75	18	to	to	ADP
ajiri-6265	75	19	the	the	DET
ajiri-6265	75	20	fact	fact	NOUN
ajiri-6265	75	21	that	that	SCONJ
ajiri-6265	75	22	it	it	PRON
ajiri-6265	75	23	exceeds	exceed	VERB
ajiri-6265	75	24	the	the	DET
ajiri-6265	75	25	minimum	minimum	ADJ
ajiri-6265	75	26	number	number	NOUN
ajiri-6265	75	27	of	of	ADP
ajiri-6265	75	28	participants	participant	NOUN
ajiri-6265	75	29	established	establish	VERB
ajiri-6265	75	30	by	by	ADP
ajiri-6265	75	31	researchers	researcher	NOUN
ajiri-6265	75	32	(	(	PUNCT
ajiri-6265	75	33	hair	hair	NOUN
ajiri-6265	75	34	et	et	PROPN
ajiri-6265	75	35	al	al	PROPN
ajiri-6265	75	36	.	.	PROPN
ajiri-6265	75	37	,	,	PUNCT
ajiri-6265	75	38	2010	2010	NUM
ajiri-6265	75	39	)	)	PUNCT
ajiri-6265	75	40	for	for	ADP
ajiri-6265	75	41	the	the	DET
ajiri-6265	75	42	use	use	NOUN
ajiri-6265	75	43	of	of	ADP
ajiri-6265	75	44	regression	regression	NOUN
ajiri-6265	75	45	analysis	analysis	NOUN
ajiri-6265	75	46	,	,	PUNCT
ajiri-6265	75	47	which	which	PRON
ajiri-6265	75	48	is	be	AUX
ajiri-6265	75	49	five	five	NUM
ajiri-6265	75	50	to	to	PART
ajiri-6265	75	51	ten	ten	NUM
ajiri-6265	75	52	those	those	PRON
ajiri-6265	75	53	responding	respond	VERB
ajiri-6265	75	54	per	per	ADP
ajiri-6265	75	55	item	item	NOUN
ajiri-6265	75	56	in	in	ADP
ajiri-6265	75	57	the	the	DET
ajiri-6265	75	58	questionnaire	questionnaire	NOUN
ajiri-6265	75	59	.	.	PUNCT
ajiri-6265	76	1	due	due	ADP
ajiri-6265	76	2	to	to	ADP
ajiri-6265	76	3	respondents	respondent	NOUN
ajiri-6265	76	4	’	'	PUNCT
ajiri-6265	76	5	accessibility	accessibility	NOUN
ajiri-6265	76	6	and	and	CCONJ
ajiri-6265	76	7	practical	practical	ADJ
ajiri-6265	76	8	limitations	limitation	NOUN
ajiri-6265	76	9	,	,	PUNCT
ajiri-6265	76	10	data	datum	NOUN
ajiri-6265	76	11	has	have	AUX
ajiri-6265	76	12	been	be	AUX
ajiri-6265	76	13	obtained	obtain	VERB
ajiri-6265	76	14	using	use	VERB
ajiri-6265	76	15	the	the	DET
ajiri-6265	76	16	convenience	convenience	NOUN
ajiri-6265	76	17	sample	sample	NOUN
ajiri-6265	76	18	technique	technique	NOUN
ajiri-6265	76	19	.	.	PUNCT
ajiri-6265	77	1	the	the	DET
ajiri-6265	77	2	online	online	ADJ
ajiri-6265	77	3	survey	survey	NOUN
ajiri-6265	77	4	was	be	AUX
ajiri-6265	77	5	circulated	circulate	VERB
ajiri-6265	77	6	using	use	VERB
ajiri-6265	77	7	google	google	PROPN
ajiri-6265	77	8	forms	form	NOUN
ajiri-6265	77	9	,	,	PUNCT
ajiri-6265	77	10	and	and	CCONJ
ajiri-6265	77	11	151	151	NUM
ajiri-6265	77	12	legitimate	legitimate	ADJ
ajiri-6265	77	13	responses	response	NOUN
ajiri-6265	77	14	have	have	AUX
ajiri-6265	77	15	been	be	AUX
ajiri-6265	77	16	gathered	gather	VERB
ajiri-6265	77	17	for	for	ADP
ajiri-6265	77	18	analysis	analysis	NOUN
ajiri-6265	77	19	.	.	PUNCT
ajiri-6265	78	1	data	datum	NOUN
ajiri-6265	78	2	analysis	analysis	NOUN
ajiri-6265	78	3	the	the	DET
ajiri-6265	78	4	data	datum	NOUN
ajiri-6265	78	5	were	be	AUX
ajiri-6265	78	6	assessed	assess	VERB
ajiri-6265	78	7	with	with	ADP
ajiri-6265	78	8	spss	spss	PROPN
ajiri-6265	78	9	version	version	PROPN
ajiri-6265	78	10	25	25	NUM
ajiri-6265	78	11	.	.	PUNCT
ajiri-6265	79	1	the	the	DET
ajiri-6265	79	2	analysis	analysis	NOUN
ajiri-6265	79	3	encompassed	encompass	VERB
ajiri-6265	79	4	assessing	assess	VERB
ajiri-6265	79	5	for	for	ADP
ajiri-6265	79	6	reliability	reliability	NOUN
ajiri-6265	79	7	for	for	ADP
ajiri-6265	79	8	finding	find	VERB
ajiri-6265	79	9	the	the	DET
ajiri-6265	79	10	inconsistency	inconsistency	NOUN
ajiri-6265	79	11	to	to	PART
ajiri-6265	79	12	validate	validate	VERB
ajiri-6265	79	13	the	the	DET
ajiri-6265	79	14	accuracy	accuracy	NOUN
ajiri-6265	79	15	of	of	ADP
ajiri-6265	79	16	the	the	DET
ajiri-6265	79	17	measuring	measure	VERB
ajiri-6265	79	18	items	item	NOUN
ajiri-6265	79	19	were	be	AUX
ajiri-6265	79	20	internally	internally	ADV
ajiri-6265	79	21	reliable	reliable	ADJ
ajiri-6265	79	22	,	,	PUNCT
ajiri-6265	79	23	followed	follow	VERB
ajiri-6265	79	24	by	by	ADP
ajiri-6265	79	25	a	a	DET
ajiri-6265	79	26	correlation	correlation	NOUN
ajiri-6265	79	27	analysis	analysis	NOUN
ajiri-6265	79	28	which	which	PRON
ajiri-6265	79	29	assessed	assess	VERB
ajiri-6265	79	30	the	the	DET
ajiri-6265	79	31	correlation	correlation	NOUN
ajiri-6265	79	32	between	between	ADP
ajiri-6265	79	33	the	the	DET
ajiri-6265	79	34	main	main	ADJ
ajiri-6265	79	35	variables	variable	NOUN
ajiri-6265	79	36	.	.	PUNCT
ajiri-6265	80	1	a	a	DET
ajiri-6265	80	2	simple	simple	ADJ
ajiri-6265	80	3	regression	regression	NOUN
ajiri-6265	80	4	analysis	analysis	NOUN
ajiri-6265	80	5	was	be	AUX
ajiri-6265	80	6	used	use	VERB
ajiri-6265	80	7	to	to	PART
ajiri-6265	80	8	find	find	VERB
ajiri-6265	80	9	the	the	DET
ajiri-6265	80	10	hypothesis	hypothesis	NOUN
ajiri-6265	80	11	.	.	PUNCT
ajiri-6265	81	1	h1	h1	PROPN
ajiri-6265	81	2	:	:	PUNCT
ajiri-6265	81	3	brand	brand	NOUN
ajiri-6265	81	4	attachment	attachment	NOUN
ajiri-6265	81	5	is	be	AUX
ajiri-6265	81	6	positively	positively	ADV
ajiri-6265	81	7	related	relate	VERB
ajiri-6265	81	8	to	to	ADP
ajiri-6265	81	9	brand	brand	NOUN
ajiri-6265	81	10	citizenship	citizenship	NOUN
ajiri-6265	81	11	behavior	behavior	NOUN
ajiri-6265	81	12	.	.	PUNCT
ajiri-6265	82	1	results	result	NOUN
ajiri-6265	82	2	and	and	CCONJ
ajiri-6265	82	3	discussion	discussion	NOUN
ajiri-6265	82	4	the	the	DET
ajiri-6265	82	5	study	study	NOUN
ajiri-6265	82	6	investigates	investigate	VERB
ajiri-6265	82	7	the	the	DET
ajiri-6265	82	8	influence	influence	NOUN
ajiri-6265	82	9	of	of	ADP
ajiri-6265	82	10	service	service	NOUN
ajiri-6265	82	11	brand	brand	NOUN
ajiri-6265	82	12	attachment	attachment	NOUN
ajiri-6265	82	13	on	on	ADP
ajiri-6265	82	14	customer	customer	NOUN
ajiri-6265	82	15	citizenship	citizenship	NOUN
ajiri-6265	82	16	behavior	behavior	NOUN
ajiri-6265	82	17	among	among	ADP
ajiri-6265	82	18	banking	banking	NOUN
ajiri-6265	82	19	sector	sector	NOUN
ajiri-6265	82	20	customers	customer	NOUN
ajiri-6265	82	21	.	.	PUNCT
ajiri-6265	83	1	reliablity	reliablity	NOUN
ajiri-6265	83	2	testing	testing	NOUN
ajiri-6265	83	3	showed	show	VERB
ajiri-6265	83	4	excellent	excellent	ADJ
ajiri-6265	83	5	internal	internal	ADJ
ajiri-6265	83	6	consistency	consistency	NOUN
ajiri-6265	83	7	for	for	ADP
ajiri-6265	83	8	both	both	DET
ajiri-6265	83	9	factors	factor	NOUN
ajiri-6265	83	10	(	(	PUNCT
ajiri-6265	83	11	sba	sba	NOUN
ajiri-6265	83	12	0.943	0.943	NUM
ajiri-6265	83	13	,	,	PUNCT
ajiri-6265	83	14	ccb	ccb	PROPN
ajiri-6265	83	15	0.963	0.963	NUM
ajiri-6265	83	16	)	)	PUNCT
ajiri-6265	83	17	confirming	confirm	VERB
ajiri-6265	83	18	the	the	DET
ajiri-6265	83	19	robustness	robustness	NOUN
ajiri-6265	83	20	of	of	ADP
ajiri-6265	83	21	the	the	DET
ajiri-6265	83	22	measurement	measurement	NOUN
ajiri-6265	83	23	scales	scale	NOUN
ajiri-6265	83	24	.	.	PUNCT
ajiri-6265	84	1	descriptive	descriptive	ADJ
ajiri-6265	84	2	statistics	statistic	NOUN
ajiri-6265	84	3	revealed	reveal	VERB
ajiri-6265	84	4	that	that	SCONJ
ajiri-6265	84	5	the	the	DET
ajiri-6265	84	6	respondents	respondent	NOUN
ajiri-6265	84	7	responded	respond	VERB
ajiri-6265	84	8	relatively	relatively	ADV
ajiri-6265	84	9	high	high	ADJ
ajiri-6265	84	10	levels	level	NOUN
ajiri-6265	84	11	of	of	ADP
ajiri-6265	84	12	attachement	attachement	NOUN
ajiri-6265	84	13	to	to	ADP
ajiri-6265	84	14	their	their	PRON
ajiri-6265	84	15	respective	respective	ADJ
ajiri-6265	84	16	banks	bank	NOUN
ajiri-6265	84	17	(	(	PUNCT
ajiri-6265	84	18	m	m	PROPN
ajiri-6265	84	19	3.76	3.76	NUM
ajiri-6265	84	20	)	)	PUNCT
ajiri-6265	84	21	and	and	CCONJ
ajiri-6265	84	22	a	a	DET
ajiri-6265	84	23	strong	strong	ADJ
ajiri-6265	84	24	engagement	engagement	NOUN
ajiri-6265	84	25	in	in	ADP
ajiri-6265	84	26	supportive	supportive	ADJ
ajiri-6265	84	27	,	,	PUNCT
ajiri-6265	84	28	voluntary	voluntary	ADJ
ajiri-6265	84	29	behaviors	behavior	NOUN
ajiri-6265	84	30	m	m	VERB
ajiri-6265	84	31	3.89	3.89	NUM
ajiri-6265	84	32	.	.	PUNCT
ajiri-6265	85	1	the	the	DET
ajiri-6265	85	2	median	median	ADJ
ajiri-6265	85	3	score	score	NOUN
ajiri-6265	85	4	of	of	ADP
ajiri-6265	85	5	4.00	4.00	NUM
ajiri-6265	85	6	for	for	ADP
ajiri-6265	85	7	both	both	DET
ajiri-6265	85	8	variables	variable	NOUN
ajiri-6265	85	9	suggests	suggest	VERB
ajiri-6265	85	10	general	general	ADJ
ajiri-6265	85	11	agreement	agreement	NOUN
ajiri-6265	85	12	among	among	ADP
ajiri-6265	85	13	participants	participant	NOUN
ajiri-6265	85	14	,	,	PUNCT
ajiri-6265	85	15	while	while	SCONJ
ajiri-6265	85	16	the	the	DET
ajiri-6265	85	17	comparatively	comparatively	ADV
ajiri-6265	85	18	low	low	ADJ
ajiri-6265	85	19	standard	standard	ADJ
ajiri-6265	85	20	deviations	deviation	NOUN
ajiri-6265	85	21	(	(	PUNCT
ajiri-6265	85	22	sba	sba	NOUN
ajiri-6265	85	23	0.73	0.73	NUM
ajiri-6265	85	24	,	,	PUNCT
ajiri-6265	85	25	ccb	ccb	PROPN
ajiri-6265	85	26	0.69	0.69	NUM
ajiri-6265	85	27	)	)	PUNCT
ajiri-6265	85	28	reflect	reflect	VERB
ajiri-6265	85	29	a	a	DET
ajiri-6265	85	30	high	high	ADJ
ajiri-6265	85	31	degree	degree	NOUN
ajiri-6265	85	32	of	of	ADP
ajiri-6265	85	33	response	response	NOUN
ajiri-6265	85	34	consistency	consistency	NOUN
ajiri-6265	85	35	.	.	PUNCT
ajiri-6265	86	1	demographical	demographical	ADJ
ajiri-6265	86	2	information	information	NOUN
ajiri-6265	86	3	related	relate	VERB
ajiri-6265	86	4	analysis	analysis	NOUN
ajiri-6265	86	5	indicated	indicate	VERB
ajiri-6265	86	6	that	that	SCONJ
ajiri-6265	86	7	the	the	DET
ajiri-6265	86	8	sample	sample	NOUN
ajiri-6265	86	9	consisted	consist	VERB
ajiri-6265	86	10	predominantly	predominantly	ADV
ajiri-6265	86	11	of	of	ADP
ajiri-6265	86	12	male	male	ADJ
ajiri-6265	86	13	respondents	respondent	NOUN
ajiri-6265	86	14	68.9	68.9	NUM
ajiri-6265	86	15	%	%	NOUN
ajiri-6265	86	16	,	,	PUNCT
ajiri-6265	86	17	most	most	ADJ
ajiri-6265	86	18	of	of	ADP
ajiri-6265	86	19	the	the	DET
ajiri-6265	86	20	young	young	ADJ
ajiri-6265	86	21	adults	adult	NOUN
ajiri-6265	86	22	aged	aged	ADJ
ajiri-6265	86	23	20	20	NUM
ajiri-6265	86	24	-	-	SYM
ajiri-6265	86	25	30	30	NUM
ajiri-6265	86	26	years	year	NOUN
ajiri-6265	86	27	69.5	69.5	NUM
ajiri-6265	86	28	%	%	NOUN
ajiri-6265	86	29	.	.	PUNCT
ajiri-6265	87	1	a	a	DET
ajiri-6265	87	2	substantial	substantial	ADJ
ajiri-6265	87	3	proportion	proportion	NOUN
ajiri-6265	87	4	held	hold	VERB
ajiri-6265	87	5	in	in	ADP
ajiri-6265	87	6	business	business	NOUN
ajiri-6265	87	7	loans	loan	NOUN
ajiri-6265	87	8	80.1	80.1	NUM
ajiri-6265	87	9	%	%	NOUN
ajiri-6265	87	10	and	and	CCONJ
ajiri-6265	87	11	were	be	AUX
ajiri-6265	87	12	primarily	primarily	ADV
ajiri-6265	87	13	affiliated	affiliate	VERB
ajiri-6265	87	14	with	with	ADP
ajiri-6265	87	15	sampath	sampath	PROPN
ajiri-6265	87	16	bank	bank	PROPN
ajiri-6265	87	17	and	and	CCONJ
ajiri-6265	87	18	hnb	hnb	PROPN
ajiri-6265	87	19	bank	bank	PROPN
ajiri-6265	87	20	.	.	PUNCT
ajiri-6265	88	1	additionally	additionally	ADV
ajiri-6265	88	2	most	most	ADJ
ajiri-6265	88	3	respondents	respondent	NOUN
ajiri-6265	88	4	had	have	AUX
ajiri-6265	88	5	maintained	maintain	VERB
ajiri-6265	88	6	relatively	relatively	ADV
ajiri-6265	88	7	short	short	ADJ
ajiri-6265	88	8	term	term	NOUN
ajiri-6265	88	9	relationships	relationship	NOUN
ajiri-6265	88	10	with	with	ADP
ajiri-6265	88	11	their	their	PRON
ajiri-6265	88	12	banks	bank	NOUN
ajiri-6265	88	13	(	(	PUNCT
ajiri-6265	88	14	less	less	ADJ
ajiri-6265	88	15	than	than	ADP
ajiri-6265	88	16	three	three	NUM
ajiri-6265	88	17	years	year	NOUN
ajiri-6265	88	18	)	)	PUNCT
ajiri-6265	88	19	yet	yet	CCONJ
ajiri-6265	88	20	showed	show	VERB
ajiri-6265	88	21	high	high	ADJ
ajiri-6265	88	22	level	level	NOUN
ajiri-6265	88	23	of	of	ADP
ajiri-6265	88	24	satisfaction	satisfaction	NOUN
ajiri-6265	88	25	level	level	NOUN
ajiri-6265	88	26	93.4	93.4	NUM
ajiri-6265	88	27	%	%	NOUN
ajiri-6265	88	28	indicating	indicate	VERB
ajiri-6265	88	29	positive	positive	ADJ
ajiri-6265	88	30	early	early	ADJ
ajiri-6265	88	31	stage	stage	NOUN
ajiri-6265	88	32	relational	relational	ADJ
ajiri-6265	88	33	experiences	experience	NOUN
ajiri-6265	88	34	.	.	PUNCT
ajiri-6265	89	1	correlation	correlation	NOUN
ajiri-6265	89	2	analysis	analysis	NOUN
ajiri-6265	89	3	showed	show	VERB
ajiri-6265	89	4	a	a	DET
ajiri-6265	89	5	strong	strong	ADJ
ajiri-6265	89	6	significant	significant	ADJ
ajiri-6265	89	7	positive	positive	ADJ
ajiri-6265	89	8	relationship	relationship	NOUN
ajiri-6265	89	9	between	between	ADP
ajiri-6265	89	10	sba	sba	PROPN
ajiri-6265	89	11	and	and	CCONJ
ajiri-6265	89	12	ccb	ccb	PROPN
ajiri-6265	89	13	,	,	PUNCT
ajiri-6265	89	14	r	r	NOUN
ajiri-6265	89	15	value	value	NOUN
ajiri-6265	89	16	is	be	AUX
ajiri-6265	89	17	0.860	0.860	NUM
ajiri-6265	89	18	and	and	CCONJ
ajiri-6265	89	19	p	p	NOUN
ajiri-6265	89	20	value	value	NOUN
ajiri-6265	89	21	is	be	AUX
ajiri-6265	89	22	less	less	ADJ
ajiri-6265	89	23	than	than	ADP
ajiri-6265	89	24	0.01	0.01	NUM
ajiri-6265	89	25	,	,	PUNCT
ajiri-6265	89	26	indicating	indicate	VERB
ajiri-6265	89	27	that	that	SCONJ
ajiri-6265	89	28	the	the	DET
ajiri-6265	89	29	greater	great	ADJ
ajiri-6265	89	30	emotional	emotional	ADJ
ajiri-6265	89	31	attachement	attachement	NOUN
ajiri-6265	89	32	is	be	AUX
ajiri-6265	89	33	connected	connect	VERB
ajiri-6265	89	34	with	with	ADP
ajiri-6265	89	35	increased	increase	VERB
ajiri-6265	89	36	brand	brand	NOUN
ajiri-6265	89	37	supportive	supportive	ADJ
ajiri-6265	89	38	behaviors	behavior	NOUN
ajiri-6265	89	39	.	.	PUNCT
ajiri-6265	90	1	regression	regression	NOUN
ajiri-6265	90	2	analysis	analysis	NOUN
ajiri-6265	90	3	revealed	reveal	VERB
ajiri-6265	90	4	that	that	SCONJ
ajiri-6265	90	5	sba	sba	PROPN
ajiri-6265	90	6	significantly	significantly	ADV
ajiri-6265	90	7	predicted	predict	VERB
ajiri-6265	90	8	ccb	ccb	PROPN
ajiri-6265	90	9	,	,	PUNCT
ajiri-6265	90	10	calculating	calculate	VERB
ajiri-6265	90	11	for	for	ADP
ajiri-6265	90	12	73.9	73.9	NUM
ajiri-6265	90	13	%	%	NOUN
ajiri-6265	90	14	of	of	ADP
ajiri-6265	90	15	its	its	PRON
ajiri-6265	90	16	variance	variance	NOUN
ajiri-6265	90	17	r2	r2	NOUN
ajiri-6265	90	18	is	be	AUX
ajiri-6265	90	19	0.739	0.739	NUM
ajiri-6265	90	20	,	,	PUNCT
ajiri-6265	90	21	b	b	NUM
ajiri-6265	90	22	value	value	NOUN
ajiri-6265	90	23	is	be	AUX
ajiri-6265	90	24	0.815	0.815	NUM
ajiri-6265	90	25	,	,	PUNCT
ajiri-6265	90	26	β	β	X
ajiri-6265	90	27	value	value	NOUN
ajiri-6265	90	28	is	be	AUX
ajiri-6265	90	29	0.860	0.860	NUM
ajiri-6265	90	30	and	and	CCONJ
ajiri-6265	90	31	p	p	NOUN
ajiri-6265	90	32	value	value	NOUN
ajiri-6265	90	33	is	be	AUX
ajiri-6265	90	34	less	less	ADJ
ajiri-6265	90	35	than	than	ADP
ajiri-6265	90	36	0.01	0.01	NUM
ajiri-6265	90	37	.	.	PUNCT
ajiri-6265	91	1	these	these	DET
ajiri-6265	91	2	findings	finding	NOUN
ajiri-6265	91	3	reveal	reveal	VERB
ajiri-6265	91	4	that	that	SCONJ
ajiri-6265	91	5	emotionally	emotionally	ADV
ajiri-6265	91	6	attached	attach	VERB
ajiri-6265	91	7	banking	banking	NOUN
ajiri-6265	91	8	customers	customer	NOUN
ajiri-6265	91	9	are	be	AUX
ajiri-6265	91	10	more	more	ADV
ajiri-6265	91	11	likely	likely	ADJ
ajiri-6265	91	12	to	to	PART
ajiri-6265	91	13	act	act	VERB
ajiri-6265	91	14	as	as	ADP
ajiri-6265	91	15	brand	brand	NOUN
ajiri-6265	91	16	related	relate	VERB
ajiri-6265	91	17	advocates	advocate	NOUN
ajiri-6265	91	18	,	,	PUNCT
ajiri-6265	91	19	offer	offer	VERB
ajiri-6265	91	20	assistance	assistance	NOUN
ajiri-6265	91	21	to	to	ADP
ajiri-6265	91	22	other	other	ADJ
ajiri-6265	91	23	people	people	NOUN
ajiri-6265	91	24	and	and	CCONJ
ajiri-6265	91	25	provide	provide	VERB
ajiri-6265	91	26	constructive	constructive	ADJ
ajiri-6265	91	27	feedback	feedback	NOUN
ajiri-6265	91	28	,	,	PUNCT
ajiri-6265	91	29	therefore	therefore	ADV
ajiri-6265	91	30	enhancing	enhance	VERB
ajiri-6265	91	31	the	the	DET
ajiri-6265	91	32	bank	bank	NOUN
ajiri-6265	91	33	’s	’s	PART
ajiri-6265	91	34	reputation	reputation	NOUN
ajiri-6265	91	35	and	and	CCONJ
ajiri-6265	91	36	fostering	foster	VERB
ajiri-6265	91	37	customer	customer	NOUN
ajiri-6265	91	38	loyalty	loyalty	NOUN
ajiri-6265	91	39	.	.	PUNCT
ajiri-6265	92	1	collectively	collectively	ADV
ajiri-6265	92	2	the	the	DET
ajiri-6265	92	3	results	result	NOUN
ajiri-6265	92	4	highlight	highlight	VERB
ajiri-6265	92	5	the	the	DET
ajiri-6265	92	6	main	main	ADJ
ajiri-6265	92	7	role	role	NOUN
ajiri-6265	92	8	of	of	ADP
ajiri-6265	92	9	emotional	emotional	ADJ
ajiri-6265	92	10	attachment	attachment	NOUN
ajiri-6265	92	11	in	in	ADP
ajiri-6265	92	12	driving	drive	VERB
ajiri-6265	92	13	proactive	proactive	ADJ
ajiri-6265	92	14	,	,	PUNCT
ajiri-6265	92	15	value	value	NOUN
ajiri-6265	92	16	empowering	empower	VERB
ajiri-6265	92	17	customer	customer	NOUN
ajiri-6265	92	18	behaviors	behavior	NOUN
ajiri-6265	92	19	.	.	PUNCT
ajiri-6265	93	1	the	the	DET
ajiri-6265	93	2	results	result	NOUN
ajiri-6265	93	3	suggest	suggest	VERB
ajiri-6265	93	4	that	that	SCONJ
ajiri-6265	93	5	the	the	DET
ajiri-6265	93	6	banks	bank	NOUN
ajiri-6265	93	7	can	can	AUX
ajiri-6265	93	8	effectively	effectively	ADV
ajiri-6265	93	9	strengthen	strengthen	VERB
ajiri-6265	93	10	ccb	ccb	PROPN
ajiri-6265	93	11	by	by	ADP
ajiri-6265	93	12	focusing	focus	VERB
ajiri-6265	93	13	on	on	ADP
ajiri-6265	93	14	consistent	consistent	ADJ
ajiri-6265	93	15	service	service	NOUN
ajiri-6265	93	16	quality	quality	NOUN
ajiri-6265	93	17	,	,	PUNCT
ajiri-6265	93	18	fostering	foster	VERB
ajiri-6265	93	19	trust	trust	NOUN
ajiri-6265	93	20	,	,	PUNCT
ajiri-6265	93	21	and	and	CCONJ
ajiri-6265	93	22	implementing	implement	VERB
ajiri-6265	93	23	customized	customize	VERB
ajiri-6265	93	24	personal	personal	ADJ
ajiri-6265	93	25	engagement	engagement	NOUN
ajiri-6265	93	26	strategies	strategy	NOUN
ajiri-6265	93	27	.	.	PUNCT
ajiri-6265	94	1	conclusion	conclusion	NOUN
ajiri-6265	94	2	this	this	DET
ajiri-6265	94	3	study	study	NOUN
ajiri-6265	94	4	assessed	assess	VERB
ajiri-6265	94	5	the	the	DET
ajiri-6265	94	6	contribution	contribution	NOUN
ajiri-6265	94	7	of	of	ADP
ajiri-6265	94	8	service	service	NOUN
ajiri-6265	94	9	brand	brand	NOUN
ajiri-6265	94	10	attachment	attachment	NOUN
ajiri-6265	94	11	on	on	ADP
ajiri-6265	94	12	customer	customer	NOUN
ajiri-6265	94	13	citizenship	citizenship	NOUN
ajiri-6265	94	14	behavior	behavior	NOUN
ajiri-6265	94	15	in	in	ADP
ajiri-6265	94	16	the	the	DET
ajiri-6265	94	17	field	field	NOUN
ajiri-6265	94	18	of	of	ADP
ajiri-6265	94	19	the	the	DET
ajiri-6265	94	20	banking	banking	NOUN
ajiri-6265	94	21	services	service	NOUN
ajiri-6265	94	22	industry	industry	NOUN
ajiri-6265	94	23	.	.	PUNCT
ajiri-6265	95	1	the	the	DET
ajiri-6265	95	2	findings	finding	NOUN
ajiri-6265	95	3	of	of	ADP
ajiri-6265	95	4	this	this	DET
ajiri-6265	95	5	study	study	NOUN
ajiri-6265	95	6	reveal	reveal	VERB
ajiri-6265	95	7	that	that	SCONJ
ajiri-6265	95	8	customers	customer	NOUN
ajiri-6265	95	9	have	have	VERB
ajiri-6265	95	10	a	a	DET
ajiri-6265	95	11	reasonably	reasonably	ADV
ajiri-6265	95	12	high	high	ADJ
ajiri-6265	95	13	level	level	NOUN
ajiri-6265	95	14	of	of	ADP
ajiri-6265	95	15	attachment	attachment	NOUN
ajiri-6265	95	16	to	to	ADP
ajiri-6265	95	17	their	their	PRON
ajiri-6265	95	18	banks	bank	NOUN
ajiri-6265	95	19	mean	mean	VERB
ajiri-6265	95	20	of	of	ADP
ajiri-6265	95	21	3.76	3.76	NUM
ajiri-6265	95	22	and	and	CCONJ
ajiri-6265	95	23	show	show	VERB
ajiri-6265	95	24	the	the	DET
ajiri-6265	95	25	beneficial	beneficial	ADJ
ajiri-6265	95	26	behavior	behavior	NOUN
ajiri-6265	95	27	mean	mean	VERB
ajiri-6265	95	28	ccb	ccb	PROPN
ajiri-6265	95	29	3.89	3.89	NUM
ajiri-6265	95	30	.	.	PUNCT
ajiri-6265	96	1	each	each	PRON
ajiri-6265	96	2	of	of	ADP
ajiri-6265	96	3	the	the	DET
ajiri-6265	96	4	variables	variable	NOUN
ajiri-6265	96	5	encountered	encounter	VERB
ajiri-6265	96	6	high	high	ADJ
ajiri-6265	96	7	reliability	reliability	NOUN
ajiri-6265	96	8	scores	score	NOUN
ajiri-6265	96	9	sba	sba	PROPN
ajiri-6265	96	10	0.943	0.943	NUM
ajiri-6265	96	11	,	,	PUNCT
ajiri-6265	96	12	ccb	ccb	PROPN
ajiri-6265	96	13	0.963	0.963	NUM
ajiri-6265	96	14	,	,	PUNCT
ajiri-6265	96	15	denoting	denote	VERB
ajiri-6265	96	16	consistent	consistent	ADJ
ajiri-6265	96	17	measurements	measurement	NOUN
ajiri-6265	96	18	.	.	PUNCT
ajiri-6265	97	1	the	the	DET
ajiri-6265	97	2	survey	survey	NOUN
ajiri-6265	97	3	findings	finding	NOUN
ajiri-6265	97	4	reveal	reveal	VERB
ajiri-6265	97	5	that	that	SCONJ
ajiri-6265	97	6	the	the	DET
ajiri-6265	97	7	vast	vast	ADJ
ajiri-6265	97	8	majority	majority	NOUN
ajiri-6265	97	9	of	of	ADP
ajiri-6265	97	10	survey	survey	NOUN
ajiri-6265	97	11	respondents	respondent	NOUN
ajiri-6265	97	12	are	be	AUX
ajiri-6265	97	13	young	young	ADJ
ajiri-6265	97	14	20	20	NUM
ajiri-6265	97	15	-	-	SYM
ajiri-6265	97	16	30	30	NUM
ajiri-6265	97	17	-	-	PUNCT
ajiri-6265	97	18	year	year	NOUN
ajiri-6265	97	19	-	-	PUNCT
ajiri-6265	97	20	old	old	ADJ
ajiri-6265	97	21	male	male	NOUN
ajiri-6265	97	22	and	and	CCONJ
ajiri-6265	97	23	business	business	NOUN
ajiri-6265	97	24	loan	loan	NOUN
ajiri-6265	97	25	consumers	consumer	NOUN
ajiri-6265	97	26	,	,	PUNCT
ajiri-6265	97	27	with	with	ADP
ajiri-6265	97	28	the	the	DET
ajiri-6265	97	29	majority	majority	NOUN
ajiri-6265	97	30	maintaining	maintain	VERB
ajiri-6265	97	31	short	short	ADJ
ajiri-6265	97	32	to	to	ADP
ajiri-6265	97	33	medium	medium	ADJ
ajiri-6265	97	34	relationships	relationship	NOUN
ajiri-6265	97	35	with	with	ADP
ajiri-6265	97	36	their	their	PRON
ajiri-6265	97	37	particular	particular	ADJ
ajiri-6265	97	38	banks	bank	NOUN
ajiri-6265	97	39	.	.	PUNCT
ajiri-6265	98	1	the	the	DET
ajiri-6265	98	2	fulfilling	fulfil	VERB
ajiri-6265	98	3	rating	rating	NOUN
ajiri-6265	98	4	of	of	ADP
ajiri-6265	98	5	93.4	93.4	NUM
ajiri-6265	98	6	%	%	NOUN
ajiri-6265	98	7	reveals	reveal	VERB
ajiri-6265	98	8	that	that	SCONJ
ajiri-6265	98	9	the	the	DET
ajiri-6265	98	10	pa	pa	PROPN
ajiri-6265	98	11	ge	ge	PROPN
ajiri-6265	98	12	32	32	NUM
ajiri-6265	98	13	https://journals.e-palli.com/home/index.php/ajiri	https://journals.e-palli.com/home/index.php/ajiri	PROPN
ajiri-6265	98	14	am	be	AUX
ajiri-6265	98	15	.	.	PUNCT
ajiri-6265	99	1	j.	j.	PROPN
ajiri-6265	99	2	interdiscip	interdiscip	PROPN
ajiri-6265	99	3	.	.	PUNCT
ajiri-6265	100	1	res	re	NOUN
ajiri-6265	100	2	.	.	PUNCT
ajiri-6265	101	1	innov	innov	PROPN
ajiri-6265	101	2	.	.	PUNCT
ajiri-6265	102	1	4(4	4(4	NUM
ajiri-6265	102	2	)	)	PUNCT
ajiri-6265	102	3	29	29	NUM
ajiri-6265	102	4	-	-	SYM
ajiri-6265	102	5	32	32	NUM
ajiri-6265	102	6	2025	2025	NUM
ajiri-6265	102	7	high	high	ADJ
ajiri-6265	102	8	satisfaction	satisfaction	NOUN
ajiri-6265	102	9	range	range	NOUN
ajiri-6265	102	10	is	be	AUX
ajiri-6265	102	11	93.4	93.4	NUM
ajiri-6265	102	12	%	%	NOUN
ajiri-6265	102	13	showing	show	VERB
ajiri-6265	102	14	that	that	SCONJ
ajiri-6265	102	15	banks	bank	NOUN
ajiri-6265	102	16	are	be	AUX
ajiri-6265	102	17	effectively	effectively	ADV
ajiri-6265	102	18	meeting	meet	VERB
ajiri-6265	102	19	the	the	DET
ajiri-6265	102	20	customers	customer	NOUN
ajiri-6265	102	21	’	’	PART
ajiri-6265	102	22	expectations	expectation	NOUN
ajiri-6265	102	23	and	and	CCONJ
ajiri-6265	102	24	focusing	focus	VERB
ajiri-6265	102	25	on	on	ADP
ajiri-6265	102	26	strong	strong	ADJ
ajiri-6265	102	27	interactions	interaction	NOUN
ajiri-6265	102	28	during	during	ADP
ajiri-6265	102	29	the	the	DET
ajiri-6265	102	30	initial	initial	ADJ
ajiri-6265	102	31	stages	stage	NOUN
ajiri-6265	102	32	of	of	ADP
ajiri-6265	102	33	engagement	engagement	NOUN
ajiri-6265	102	34	.	.	PUNCT
ajiri-6265	103	1	the	the	DET
ajiri-6265	103	2	results	result	NOUN
ajiri-6265	103	3	of	of	ADP
ajiri-6265	103	4	a	a	DET
ajiri-6265	103	5	simple	simple	ADJ
ajiri-6265	103	6	linear	linear	NOUN
ajiri-6265	103	7	regression	regression	NOUN
ajiri-6265	103	8	show	show	VERB
ajiri-6265	103	9	that	that	SCONJ
ajiri-6265	103	10	service	service	NOUN
ajiri-6265	103	11	brand	brand	NOUN
ajiri-6265	103	12	attachment	attachment	NOUN
ajiri-6265	103	13	is	be	AUX
ajiri-6265	103	14	a	a	DET
ajiri-6265	103	15	significant	significant	ADJ
ajiri-6265	103	16	tool	tool	NOUN
ajiri-6265	103	17	of	of	ADP
ajiri-6265	103	18	customer	customer	NOUN
ajiri-6265	103	19	citizenship	citizenship	NOUN
ajiri-6265	103	20	behavior	behavior	NOUN
ajiri-6265	103	21	r²=	r²=	VERB
ajiri-6265	103	22	0.739	0.739	NUM
ajiri-6265	103	23	,	,	PUNCT
ajiri-6265	103	24	0.815,β	0.815,β	NOUN
ajiri-6265	103	25	=	=	SYM
ajiri-6265	103	26	0.860	0.860	NUM
ajiri-6265	103	27	,	,	PUNCT
ajiri-6265	103	28	p	p	X
ajiri-6265	103	29	<	<	X
ajiri-6265	103	30	0.01	0.01	NUM
ajiri-6265	103	31	)	)	PUNCT
ajiri-6265	103	32	,	,	PUNCT
ajiri-6265	103	33	while	while	SCONJ
ajiri-6265	103	34	correlation	correlation	NOUN
ajiri-6265	103	35	analysis	analysis	NOUN
ajiri-6265	103	36	confirmed	confirm	VERB
ajiri-6265	103	37	a	a	DET
ajiri-6265	103	38	very	very	ADV
ajiri-6265	103	39	strong	strong	ADJ
ajiri-6265	103	40	positive	positive	ADJ
ajiri-6265	103	41	relationship	relationship	NOUN
ajiri-6265	103	42	between	between	ADP
ajiri-6265	103	43	sba	sba	PROPN
ajiri-6265	103	44	and	and	CCONJ
ajiri-6265	103	45	ccb	ccb	PROPN
ajiri-6265	103	46	r=0.860	r=0.860	NOUN
ajiri-6265	103	47	,	,	PUNCT
ajiri-6265	103	48	p	p	X
ajiri-6265	103	49	<	<	X
ajiri-6265	103	50	0.01	0.01	NUM
ajiri-6265	103	51	.	.	PUNCT
ajiri-6265	104	1	these	these	DET
ajiri-6265	104	2	findings	finding	NOUN
ajiri-6265	104	3	shows	show	VERB
ajiri-6265	104	4	that	that	SCONJ
ajiri-6265	104	5	consumers	consumer	NOUN
ajiri-6265	104	6	who	who	PRON
ajiri-6265	104	7	have	have	AUX
ajiri-6265	104	8	developed	develop	VERB
ajiri-6265	104	9	a	a	DET
ajiri-6265	104	10	strong	strong	ADJ
ajiri-6265	104	11	psychological	psychological	ADJ
ajiri-6265	104	12	bond	bond	NOUN
ajiri-6265	104	13	with	with	ADP
ajiri-6265	104	14	their	their	PRON
ajiri-6265	104	15	banks	bank	NOUN
ajiri-6265	104	16	are	be	AUX
ajiri-6265	104	17	more	more	ADV
ajiri-6265	104	18	likely	likely	ADJ
ajiri-6265	104	19	to	to	PART
ajiri-6265	104	20	participate	participate	VERB
ajiri-6265	104	21	in	in	ADP
ajiri-6265	104	22	voluntary	voluntary	ADJ
ajiri-6265	104	23	and	and	CCONJ
ajiri-6265	104	24	beneficial	beneficial	ADJ
ajiri-6265	104	25	behaviors	behavior	NOUN
ajiri-6265	104	26	,	,	PUNCT
ajiri-6265	104	27	such	such	ADJ
ajiri-6265	104	28	as	as	ADP
ajiri-6265	104	29	providing	provide	VERB
ajiri-6265	104	30	feedback	feedback	NOUN
ajiri-6265	104	31	,	,	PUNCT
ajiri-6265	104	32	assisting	assist	VERB
ajiri-6265	104	33	other	other	ADJ
ajiri-6265	104	34	customers	customer	NOUN
ajiri-6265	104	35	,	,	PUNCT
ajiri-6265	104	36	and	and	CCONJ
ajiri-6265	104	37	recommending	recommend	VERB
ajiri-6265	104	38	the	the	DET
ajiri-6265	104	39	banks	bank	NOUN
ajiri-6265	104	40	.	.	PUNCT
ajiri-6265	105	1	this	this	PRON
ajiri-6265	105	2	will	will	AUX
ajiri-6265	105	3	help	help	VERB
ajiri-6265	105	4	that	that	DET
ajiri-6265	105	5	emotional	emotional	ADJ
ajiri-6265	105	6	attachment	attachment	NOUN
ajiri-6265	105	7	encourages	encourage	VERB
ajiri-6265	105	8	customer	customer	NOUN
ajiri-6265	105	9	advocacy	advocacy	NOUN
ajiri-6265	105	10	and	and	CCONJ
ajiri-6265	105	11	aligns	align	VERB
ajiri-6265	105	12	with	with	ADP
ajiri-6265	105	13	the	the	DET
ajiri-6265	105	14	conclusions	conclusion	NOUN
ajiri-6265	105	15	of	of	ADP
ajiri-6265	105	16	previous	previous	ADJ
ajiri-6265	105	17	research	research	NOUN
ajiri-6265	105	18	.	.	PUNCT
ajiri-6265	106	1	banks	bank	NOUN
ajiri-6265	106	2	should	should	AUX
ajiri-6265	106	3	foucs	foucs	VERB
ajiri-6265	106	4	on	on	ADP
ajiri-6265	106	5	building	build	VERB
ajiri-6265	106	6	customers	customer	NOUN
ajiri-6265	106	7	relationships	relationship	NOUN
ajiri-6265	106	8	by	by	ADP
ajiri-6265	106	9	providing	provide	VERB
ajiri-6265	106	10	dependable	dependable	ADJ
ajiri-6265	106	11	,	,	PUNCT
ajiri-6265	106	12	exceptional	exceptional	ADJ
ajiri-6265	106	13	service	service	NOUN
ajiri-6265	106	14	,	,	PUNCT
ajiri-6265	106	15	personalized	personalize	VERB
ajiri-6265	106	16	experiences	experience	NOUN
ajiri-6265	106	17	and	and	CCONJ
ajiri-6265	106	18	personalized	personalized	ADJ
ajiri-6265	106	19	experiences	experience	NOUN
ajiri-6265	106	20	and	and	CCONJ
ajiri-6265	106	21	increasing	increase	VERB
ajiri-6265	106	22	trust	trust	NOUN
ajiri-6265	106	23	-	-	PUNCT
ajiri-6265	106	24	based	base	VERB
ajiri-6265	106	25	connections	connection	NOUN
ajiri-6265	106	26	.	.	PUNCT
ajiri-6265	107	1	engagement	engagement	NOUN
ajiri-6265	107	2	efforts	effort	NOUN
ajiri-6265	107	3	,	,	PUNCT
ajiri-6265	107	4	award	award	NOUN
ajiri-6265	107	5	systems	system	NOUN
ajiri-6265	107	6	,	,	PUNCT
ajiri-6265	107	7	and	and	CCONJ
ajiri-6265	107	8	proactive	proactive	ADJ
ajiri-6265	107	9	engagement	engagement	NOUN
ajiri-6265	107	10	may	may	AUX
ajiri-6265	107	11	all	all	PRON
ajiri-6265	107	12	help	help	VERB
ajiri-6265	107	13	to	to	PART
ajiri-6265	107	14	increase	increase	VERB
ajiri-6265	107	15	brand	brand	NOUN
ajiri-6265	107	16	attachment	attachment	NOUN
ajiri-6265	107	17	.	.	PUNCT
ajiri-6265	108	1	banks	bank	NOUN
ajiri-6265	108	2	may	may	AUX
ajiri-6265	108	3	encourage	encourage	VERB
ajiri-6265	108	4	voluntary	voluntary	ADJ
ajiri-6265	108	5	and	and	CCONJ
ajiri-6265	108	6	long	long	ADJ
ajiri-6265	108	7	-	-	PUNCT
ajiri-6265	108	8	term	term	NOUN
ajiri-6265	108	9	economic	economic	ADJ
ajiri-6265	108	10	success	success	NOUN
ajiri-6265	108	11	by	by	ADP
ajiri-6265	108	12	fostering	foster	VERB
ajiri-6265	108	13	strong	strong	ADJ
ajiri-6265	108	14	emotional	emotional	ADJ
ajiri-6265	108	15	ties	tie	NOUN
ajiri-6265	108	16	.	.	PUNCT
ajiri-6265	109	1	references	reference	NOUN
ajiri-6265	109	2	musa	musa	PROPN
ajiri-6265	109	3	,	,	PUNCT
ajiri-6265	109	4	a.	a.	NOUN
ajiri-6265	109	5	a.	a.	NOUN
ajiri-6265	109	6	(	(	PUNCT
ajiri-6265	109	7	2024	2024	NUM
ajiri-6265	109	8	)	)	PUNCT
ajiri-6265	109	9	.	.	PUNCT
ajiri-6265	110	1	market	market	NOUN
ajiri-6265	110	2	segmentation	segmentation	NOUN
ajiri-6265	110	3	and	and	CCONJ
ajiri-6265	110	4	customer	customer	NOUN
ajiri-6265	110	5	satisfaction	satisfaction	NOUN
ajiri-6265	110	6	:	:	PUNCT
ajiri-6265	110	7	a	a	DET
ajiri-6265	110	8	study	study	NOUN
ajiri-6265	110	9	of	of	ADP
ajiri-6265	110	10	the	the	DET
ajiri-6265	110	11	sudanese	sudanese	ADJ
ajiri-6265	110	12	banking	banking	NOUN
ajiri-6265	110	13	industry	industry	NOUN
ajiri-6265	110	14	.	.	PUNCT
ajiri-6265	111	1	american	american	PROPN
ajiri-6265	111	2	journal	journal	PROPN
ajiri-6265	111	3	of	of	ADP
ajiri-6265	111	4	multidisciplinary	multidisciplinary	ADJ
ajiri-6265	111	5	research	research	NOUN
ajiri-6265	111	6	and	and	CCONJ
ajiri-6265	111	7	innovation	innovation	NOUN
ajiri-6265	111	8	,	,	PUNCT
ajiri-6265	111	9	3(5	3(5	NUM
ajiri-6265	111	10	)	)	PUNCT
ajiri-6265	111	11	.	.	PUNCT
ajiri-6265	112	1	https://doi.org/10.54536/ajmri	https://doi.org/10.54536/ajmri	PROPN
ajiri-6265	112	2	.	.	PUNCT
ajiri-6265	113	1	v3i5.3186	v3i5.3186	PROPN
ajiri-6265	113	2	abeyrathna	abeyrathna	NOUN
ajiri-6265	113	3	,	,	PUNCT
ajiri-6265	113	4	n.	n.	NOUN
ajiri-6265	113	5	(	(	PUNCT
ajiri-6265	113	6	2024	2024	NUM
ajiri-6265	113	7	)	)	PUNCT
ajiri-6265	113	8	.	.	PUNCT
ajiri-6265	114	1	an	an	DET
ajiri-6265	114	2	analysis	analysis	NOUN
ajiri-6265	114	3	of	of	ADP
ajiri-6265	114	4	service	service	NOUN
ajiri-6265	114	5	quality	quality	NOUN
ajiri-6265	114	6	and	and	CCONJ
ajiri-6265	114	7	customer	customer	NOUN
ajiri-6265	114	8	satisfaction	satisfaction	NOUN
ajiri-6265	114	9	of	of	ADP
ajiri-6265	114	10	the	the	DET
ajiri-6265	114	11	sri	sri	PROPN
ajiri-6265	114	12	lankan	lankan	PROPN
ajiri-6265	114	13	village	village	NOUN
ajiri-6265	114	14	banks	bank	NOUN
ajiri-6265	114	15	(	(	PUNCT
ajiri-6265	114	16	based	base	VERB
ajiri-6265	114	17	on	on	ADP
ajiri-6265	114	18	walgama	walgama	PROPN
ajiri-6265	114	19	sanasa	sanasa	PROPN
ajiri-6265	114	20	society	society	NOUN
ajiri-6265	114	21	-	-	PUNCT
ajiri-6265	114	22	athurugiriya	athurugiriya	NOUN
ajiri-6265	114	23	)	)	PUNCT
ajiri-6265	114	24	.	.	PUNCT
ajiri-6265	115	1	international	international	ADJ
ajiri-6265	115	2	journal	journal	PROPN
ajiri-6265	115	3	of	of	ADP
ajiri-6265	115	4	rural	rural	ADJ
ajiri-6265	115	5	and	and	CCONJ
ajiri-6265	115	6	urban	urban	ADJ
ajiri-6265	115	7	development	development	NOUN
ajiri-6265	115	8	,	,	PUNCT
ajiri-6265	115	9	1(13	1(13	NUM
ajiri-6265	115	10	-	-	SYM
ajiri-6265	115	11	17	17	NUM
ajiri-6265	115	12	)	)	PUNCT
ajiri-6265	115	13	.	.	PUNCT
ajiri-6265	116	1	retrieved	retrieve	VERB
ajiri-6265	116	2	from	from	ADP
ajiri-6265	116	3	https://journals.e	https://journals.e	NOUN
ajiri-6265	116	4	-	-	PUNCT
ajiri-6265	116	5	palli	palli	PROPN
ajiri-6265	116	6	.	.	PUNCT
ajiri-6265	116	7	com	com	NOUN
ajiri-6265	116	8	/	/	SYM
ajiri-6265	116	9	home	home	NOUN
ajiri-6265	116	10	/	/	SYM
ajiri-6265	116	11	index.php	index.php	VERB
ajiri-6265	116	12	/	/	SYM
ajiri-6265	116	13	ijrud	ijrud	PROPN
ajiri-6265	116	14	adams	adams	PROPN
ajiri-6265	116	15	,	,	PUNCT
ajiri-6265	116	16	j.	j.	PROPN
ajiri-6265	116	17	(	(	PUNCT
ajiri-6265	116	18	1965	1965	NUM
ajiri-6265	116	19	)	)	PUNCT
ajiri-6265	116	20	.	.	PUNCT
ajiri-6265	117	1	inequity	inequity	NOUN
ajiri-6265	117	2	in	in	ADP
ajiri-6265	117	3	social	social	ADJ
ajiri-6265	117	4	exchange	exchange	NOUN
ajiri-6265	117	5	.	.	PUNCT
ajiri-6265	118	1	in	in	ADP
ajiri-6265	118	2	l.	l.	PROPN
ajiri-6265	118	3	berkowitz	berkowitz	PROPN
ajiri-6265	118	4	(	(	PUNCT
ajiri-6265	118	5	ed	ed	NOUN
ajiri-6265	118	6	.	.	PUNCT
ajiri-6265	118	7	)	)	PUNCT
ajiri-6265	118	8	,	,	PUNCT
ajiri-6265	118	9	advances	advance	VERB
ajiri-6265	118	10	in	in	ADP
ajiri-6265	118	11	experimental	experimental	ADJ
ajiri-6265	118	12	social	social	ADJ
ajiri-6265	118	13	psychology	psychology	NOUN
ajiri-6265	118	14	(	(	PUNCT
ajiri-6265	118	15	pp	pp	ADJ
ajiri-6265	118	16	.	.	PUNCT
ajiri-6265	119	1	267–299	267–299	NUM
ajiri-6265	119	2	)	)	PUNCT
ajiri-6265	119	3	.	.	PUNCT
ajiri-6265	120	1	academic	academic	ADJ
ajiri-6265	120	2	press	press	NOUN
ajiri-6265	120	3	.	.	PUNCT
ajiri-6265	121	1	balaji	balaji	PROPN
ajiri-6265	121	2	,	,	PUNCT
ajiri-6265	121	3	m.	m.	NOUN
ajiri-6265	121	4	(	(	PUNCT
ajiri-6265	121	5	2014	2014	NUM
ajiri-6265	121	6	)	)	PUNCT
ajiri-6265	121	7	.	.	PUNCT
ajiri-6265	122	1	brand	brand	NOUN
ajiri-6265	122	2	citizenship	citizenship	NOUN
ajiri-6265	122	3	behaviour	behaviour	NOUN
ajiri-6265	122	4	:	:	PUNCT
ajiri-6265	122	5	scale	scale	VERB
ajiri-6265	122	6	development	development	NOUN
ajiri-6265	122	7	and	and	CCONJ
ajiri-6265	122	8	validation	validation	NOUN
ajiri-6265	122	9	.	.	PUNCT
ajiri-6265	123	1	journal	journal	NOUN
ajiri-6265	123	2	of	of	ADP
ajiri-6265	123	3	product	product	NOUN
ajiri-6265	123	4	&	&	CCONJ
ajiri-6265	123	5	brand	brand	PROPN
ajiri-6265	123	6	management	management	PROPN
ajiri-6265	123	7	,	,	PUNCT
ajiri-6265	123	8	23(3	23(3	NUM
ajiri-6265	123	9	)	)	PUNCT
ajiri-6265	123	10	,	,	PUNCT
ajiri-6265	123	11	145	145	NUM
ajiri-6265	123	12	-	-	SYM
ajiri-6265	123	13	157	157	NUM
ajiri-6265	123	14	.	.	PUNCT
ajiri-6265	124	1	retrieved	retrieve	VERB
ajiri-6265	124	2	from	from	ADP
ajiri-6265	124	3	https://doi.org/10.1108/jpbm	https://doi.org/10.1108/jpbm	ADP
ajiri-6265	124	4	07	07	NUM
ajiri-6265	124	5	2013	2013	NUM
ajiri-6265	124	6	0344	0344	NUM
ajiri-6265	124	7	bove	bove	PROPN
ajiri-6265	124	8	,	,	PUNCT
ajiri-6265	124	9	l.	l.	PROPN
ajiri-6265	124	10	,	,	PUNCT
ajiri-6265	124	11	pervan	pervan	PROPN
ajiri-6265	124	12	,	,	PUNCT
ajiri-6265	124	13	s.	s.	PROPN
ajiri-6265	124	14	,	,	PUNCT
ajiri-6265	124	15	&	&	CCONJ
ajiri-6265	124	16	beatty	beatty	PROPN
ajiri-6265	124	17	,	,	PUNCT
ajiri-6265	124	18	s.	s.	PROPN
ajiri-6265	124	19	(	(	PUNCT
ajiri-6265	124	20	2010	2010	NUM
ajiri-6265	124	21	)	)	PUNCT
ajiri-6265	124	22	.	.	PUNCT
ajiri-6265	125	1	insufficient	insufficient	ADJ
ajiri-6265	125	2	discriminant	discriminant	ADJ
ajiri-6265	125	3	validity	validity	NOUN
ajiri-6265	125	4	:	:	PUNCT
ajiri-6265	125	5	a	a	DET
ajiri-6265	125	6	comment	comment	NOUN
ajiri-6265	125	7	on	on	ADP
ajiri-6265	125	8	bove	bove	PROPN
ajiri-6265	125	9	,	,	PUNCT
ajiri-6265	125	10	pervan	pervan	PROPN
ajiri-6265	125	11	,	,	PUNCT
ajiri-6265	125	12	beatty	beatty	PROPN
ajiri-6265	125	13	,	,	PUNCT
ajiri-6265	125	14	and	and	CCONJ
ajiri-6265	125	15	shiu	shiu	PROPN
ajiri-6265	125	16	(	(	PUNCT
ajiri-6265	125	17	2009	2009	NUM
ajiri-6265	125	18	)	)	PUNCT
ajiri-6265	125	19	.	.	PUNCT
ajiri-6265	126	1	journal	journal	PROPN
ajiri-6265	126	2	of	of	ADP
ajiri-6265	126	3	business	business	NOUN
ajiri-6265	126	4	research	research	NOUN
ajiri-6265	126	5	,	,	PUNCT
ajiri-6265	126	6	63(3	63(3	NUM
ajiri-6265	126	7	)	)	PUNCT
ajiri-6265	126	8	,	,	PUNCT
ajiri-6265	126	9	324–327	324–327	NUM
ajiri-6265	126	10	.	.	PUNCT
ajiri-6265	126	11	retrieved	retrieve	VERB
ajiri-6265	126	12	from	from	ADP
ajiri-6265	126	13	https://doi	https://doi	PROPN
ajiri-6265	126	14	.	.	PUNCT
ajiri-6265	127	1	org/10.1016	org/10.1016	PROPN
ajiri-6265	127	2	/	/	SYM
ajiri-6265	127	3	j.jbusres.2009.05.003	j.jbusres.2009.05.003	PROPN
ajiri-6265	127	4	bowlby	bowlby	PROPN
ajiri-6265	127	5	,	,	PUNCT
ajiri-6265	127	6	j.	j.	PROPN
ajiri-6265	127	7	(	(	PUNCT
ajiri-6265	127	8	1977	1977	NUM
ajiri-6265	127	9	)	)	PUNCT
ajiri-6265	127	10	.	.	PUNCT
ajiri-6265	128	1	the	the	DET
ajiri-6265	128	2	making	making	NOUN
ajiri-6265	128	3	and	and	CCONJ
ajiri-6265	128	4	breaking	breaking	NOUN
ajiri-6265	128	5	of	of	ADP
ajiri-6265	128	6	affectional	affectional	ADJ
ajiri-6265	128	7	bonds	bond	NOUN
ajiri-6265	128	8	:	:	PUNCT
ajiri-6265	128	9	i.	i.	NOUN
ajiri-6265	128	10	aetiology	aetiology	NOUN
ajiri-6265	128	11	and	and	CCONJ
ajiri-6265	128	12	psychopathology	psychopathology	NOUN
ajiri-6265	128	13	in	in	ADP
ajiri-6265	128	14	the	the	DET
ajiri-6265	128	15	light	light	NOUN
ajiri-6265	128	16	of	of	ADP
ajiri-6265	128	17	attachment	attachment	NOUN
ajiri-6265	128	18	theory	theory	NOUN
ajiri-6265	128	19	.	.	PUNCT
ajiri-6265	129	1	the	the	DET
ajiri-6265	129	2	british	british	PROPN
ajiri-6265	129	3	journal	journal	PROPN
ajiri-6265	129	4	of	of	ADP
ajiri-6265	129	5	psychiatry	psychiatry	NOUN
ajiri-6265	129	6	,	,	PUNCT
ajiri-6265	129	7	130(3	130(3	NUM
ajiri-6265	129	8	)	)	PUNCT
ajiri-6265	129	9	,	,	PUNCT
ajiri-6265	129	10	201–210	201–210	NUM
ajiri-6265	129	11	.	.	PUNCT
ajiri-6265	129	12	retrieved	retrieve	VERB
ajiri-6265	129	13	from	from	ADP
ajiri-6265	129	14	https://doi	https://doi	PROPN
ajiri-6265	129	15	.	.	PUNCT
ajiri-6265	130	1	org/10.1192	org/10.1192	PROPN
ajiri-6265	130	2	/	/	SYM
ajiri-6265	130	3	bjp.130.3.201	bjp.130.3.201	ADJ
ajiri-6265	130	4	cheng	cheng	PROPN
ajiri-6265	130	5	,	,	PUNCT
ajiri-6265	130	6	j.	j.	PROPN
ajiri-6265	130	7	,	,	PUNCT
ajiri-6265	130	8	luo	luo	PROPN
ajiri-6265	130	9	,	,	PUNCT
ajiri-6265	130	10	s.	s.	PROPN
ajiri-6265	130	11	,	,	PUNCT
ajiri-6265	130	12	&	&	CCONJ
ajiri-6265	130	13	yen	yen	NOUN
ajiri-6265	130	14	,	,	PUNCT
ajiri-6265	130	15	c.	c.	PROPN
ajiri-6265	130	16	(	(	PUNCT
ajiri-6265	130	17	2016	2016	NUM
ajiri-6265	130	18	)	)	PUNCT
ajiri-6265	130	19	.	.	PUNCT
ajiri-6265	131	1	brand	brand	NOUN
ajiri-6265	131	2	attachment	attachment	NOUN
ajiri-6265	131	3	and	and	CCONJ
ajiri-6265	131	4	customer	customer	NOUN
ajiri-6265	131	5	citizenship	citizenship	NOUN
ajiri-6265	131	6	behaviors	behavior	NOUN
ajiri-6265	131	7	.	.	PUNCT
ajiri-6265	132	1	the	the	DET
ajiri-6265	132	2	service	service	NOUN
ajiri-6265	132	3	industries	industry	NOUN
ajiri-6265	132	4	journal	journal	NOUN
ajiri-6265	132	5	,	,	PUNCT
ajiri-6265	132	6	36(7	36(7	NUM
ajiri-6265	132	7	)	)	PUNCT
ajiri-6265	132	8	,	,	PUNCT
ajiri-6265	132	9	263–277	263–277	NUM
ajiri-6265	132	10	.	.	PUNCT
ajiri-6265	132	11	retrieved	retrieve	VERB
ajiri-6265	132	12	from	from	ADP
ajiri-6265	132	13	https://doi.or	https://doi.or	PROPN
ajiri-6265	132	14	g/10.1080/02642069.2016.1186652	g/10.1080/02642069.2016.1186652	PROPN
ajiri-6265	132	15	hiya	hiya	INTJ
ajiri-6265	132	16	,	,	PUNCT
ajiri-6265	132	17	a.	a.	PROPN
ajiri-6265	132	18	c.	c.	PROPN
ajiri-6265	132	19	(	(	PUNCT
ajiri-6265	132	20	2025	2025	NUM
ajiri-6265	132	21	)	)	PUNCT
ajiri-6265	132	22	.	.	PUNCT
ajiri-6265	133	1	client	client	NOUN
ajiri-6265	133	2	satisfaction	satisfaction	NOUN
ajiri-6265	133	3	in	in	ADP
ajiri-6265	133	4	the	the	DET
ajiri-6265	133	5	banking	banking	NOUN
ajiri-6265	133	6	sector	sector	NOUN
ajiri-6265	133	7	:	:	PUNCT
ajiri-6265	133	8	evidence	evidence	NOUN
ajiri-6265	133	9	from	from	ADP
ajiri-6265	133	10	local	local	ADJ
ajiri-6265	133	11	and	and	CCONJ
ajiri-6265	133	12	multinational	multinational	ADJ
ajiri-6265	133	13	banks	bank	NOUN
ajiri-6265	133	14	in	in	ADP
ajiri-6265	133	15	bangladesh	bangladesh	PROPN
ajiri-6265	133	16	.	.	PUNCT
ajiri-6265	134	1	american	american	PROPN
ajiri-6265	134	2	journal	journal	PROPN
ajiri-6265	134	3	of	of	ADP
ajiri-6265	134	4	social	social	ADJ
ajiri-6265	134	5	development	development	NOUN
ajiri-6265	134	6	and	and	CCONJ
ajiri-6265	134	7	entrepreneurship	entrepreneurship	NOUN
ajiri-6265	134	8	,	,	PUNCT
ajiri-6265	134	9	4(2	4(2	NUM
ajiri-6265	134	10	)	)	PUNCT
ajiri-6265	134	11	.	.	PUNCT
ajiri-6265	135	1	doi	doi	NOUN
ajiri-6265	135	2	:	:	PUNCT
ajiri-6265	135	3	https://doi.org/10.54536/	https://doi.org/10.54536/	PROPN
ajiri-6265	135	4	ajsde.v4i2.5800	ajsde.v4i2.5800	PROPN
ajiri-6265	135	5	hung	hung	PROPN
ajiri-6265	135	6	,	,	PUNCT
ajiri-6265	135	7	h.	h.	PROPN
ajiri-6265	135	8	,	,	PUNCT
ajiri-6265	135	9	&	&	CCONJ
ajiri-6265	135	10	lu	lu	PROPN
ajiri-6265	135	11	,	,	PUNCT
ajiri-6265	135	12	h.	h.	PROPN
ajiri-6265	135	13	(	(	PUNCT
ajiri-6265	135	14	2018	2018	NUM
ajiri-6265	135	15	)	)	PUNCT
ajiri-6265	135	16	.	.	PUNCT
ajiri-6265	136	1	the	the	DET
ajiri-6265	136	2	rosy	rosy	ADJ
ajiri-6265	136	3	side	side	NOUN
ajiri-6265	136	4	and	and	CCONJ
ajiri-6265	136	5	the	the	DET
ajiri-6265	136	6	blue	blue	ADJ
ajiri-6265	136	7	side	side	NOUN
ajiri-6265	136	8	of	of	ADP
ajiri-6265	136	9	emotional	emotional	ADJ
ajiri-6265	136	10	brand	brand	NOUN
ajiri-6265	136	11	attachment	attachment	NOUN
ajiri-6265	136	12	.	.	PUNCT
ajiri-6265	137	1	journal	journal	PROPN
ajiri-6265	137	2	of	of	ADP
ajiri-6265	137	3	consumer	consumer	NOUN
ajiri-6265	137	4	behaviour	behaviour	NOUN
ajiri-6265	137	5	,	,	PUNCT
ajiri-6265	137	6	17(1	17(1	NUM
ajiri-6265	137	7	)	)	PUNCT
ajiri-6265	137	8	,	,	PUNCT
ajiri-6265	137	9	141–151	141–151	NUM
ajiri-6265	137	10	.	.	PUNCT
ajiri-6265	138	1	retrieved	retrieve	VERB
ajiri-6265	138	2	from	from	ADP
ajiri-6265	138	3	https://doi	https://doi	PROPN
ajiri-6265	138	4	.	.	PUNCT
ajiri-6265	139	1	org/10.1002	org/10.1002	PROPN
ajiri-6265	139	2	/	/	SYM
ajiri-6265	139	3	cb.1712	cb.1712	PROPN
ajiri-6265	139	4	khan	khan	PROPN
ajiri-6265	139	5	,	,	PUNCT
ajiri-6265	139	6	s.	s.	PROPN
ajiri-6265	139	7	,	,	PUNCT
ajiri-6265	139	8	&	&	CCONJ
ajiri-6265	139	9	amin	amin	PROPN
ajiri-6265	139	10	,	,	PUNCT
ajiri-6265	139	11	f.	f.	PROPN
ajiri-6265	139	12	(	(	PUNCT
ajiri-6265	139	13	2019	2019	NUM
ajiri-6265	139	14	)	)	PUNCT
ajiri-6265	139	15	.	.	PUNCT
ajiri-6265	140	1	meningeal	meningeal	ADJ
ajiri-6265	140	2	contribution	contribution	NOUN
ajiri-6265	140	3	to	to	PART
ajiri-6265	140	4	migraine	migraine	VERB
ajiri-6265	140	5	pain	pain	NOUN
ajiri-6265	140	6	:	:	PUNCT
ajiri-6265	140	7	a	a	DET
ajiri-6265	140	8	magnetic	magnetic	ADJ
ajiri-6265	140	9	resonance	resonance	NOUN
ajiri-6265	140	10	angiography	angiography	NOUN
ajiri-6265	140	11	study	study	NOUN
ajiri-6265	140	12	.	.	PUNCT
ajiri-6265	141	1	brain	brain	NOUN
ajiri-6265	141	2	,	,	PUNCT
ajiri-6265	141	3	142(1	142(1	NUM
ajiri-6265	141	4	)	)	PUNCT
ajiri-6265	141	5	,	,	PUNCT
ajiri-6265	141	6	93–102	93–102	NUM
ajiri-6265	141	7	.	.	PUNCT
ajiri-6265	142	1	khan	khan	PROPN
ajiri-6265	142	2	,	,	PUNCT
ajiri-6265	142	3	s.	s.	PROPN
ajiri-6265	142	4	,	,	PUNCT
ajiri-6265	142	5	&	&	CCONJ
ajiri-6265	142	6	amin	amin	PROPN
ajiri-6265	142	7	,	,	PUNCT
ajiri-6265	142	8	f.	f.	PROPN
ajiri-6265	142	9	(	(	PUNCT
ajiri-6265	142	10	2019	2019	NUM
ajiri-6265	142	11	)	)	PUNCT
ajiri-6265	142	12	.	.	PUNCT
ajiri-6265	143	1	meningeal	meningeal	ADJ
ajiri-6265	143	2	contribution	contribution	NOUN
ajiri-6265	143	3	to	to	PART
ajiri-6265	143	4	migraine	migraine	VERB
ajiri-6265	143	5	pain	pain	NOUN
ajiri-6265	143	6	:	:	PUNCT
ajiri-6265	143	7	a	a	DET
ajiri-6265	143	8	magnetic	magnetic	ADJ
ajiri-6265	143	9	resonance	resonance	NOUN
ajiri-6265	143	10	angiography	angiography	NOUN
ajiri-6265	143	11	study	study	NOUN
ajiri-6265	143	12	.	.	PUNCT
ajiri-6265	144	1	brain	brain	NOUN
ajiri-6265	144	2	,	,	PUNCT
ajiri-6265	144	3	142(1	142(1	NUM
ajiri-6265	144	4	)	)	PUNCT
ajiri-6265	144	5	,	,	PUNCT
ajiri-6265	144	6	93–102	93–102	NUM
ajiri-6265	144	7	.	.	PUNCT
ajiri-6265	145	1	kim	kim	PROPN
ajiri-6265	145	2	,	,	PUNCT
ajiri-6265	145	3	m.	m.	NOUN
ajiri-6265	145	4	,	,	PUNCT
ajiri-6265	145	5	shin	shin	PROPN
ajiri-6265	145	6	,	,	PUNCT
ajiri-6265	145	7	d.	d.	PROPN
ajiri-6265	145	8	,	,	PUNCT
ajiri-6265	145	9	&	&	CCONJ
ajiri-6265	145	10	koo	koo	PROPN
ajiri-6265	145	11	,	,	PUNCT
ajiri-6265	145	12	d.	d.	PROPN
ajiri-6265	145	13	(	(	PUNCT
ajiri-6265	145	14	2018	2018	NUM
ajiri-6265	145	15	)	)	PUNCT
ajiri-6265	145	16	.	.	PUNCT
ajiri-6265	146	1	the	the	DET
ajiri-6265	146	2	influence	influence	NOUN
ajiri-6265	146	3	of	of	ADP
ajiri-6265	146	4	perceived	perceive	VERB
ajiri-6265	146	5	service	service	NOUN
ajiri-6265	146	6	fairness	fairness	NOUN
ajiri-6265	146	7	on	on	ADP
ajiri-6265	146	8	brand	brand	PROPN
ajiri-6265	146	9	trust	trust	PROPN
ajiri-6265	146	10	,	,	PUNCT
ajiri-6265	146	11	brand	brand	NOUN
ajiri-6265	146	12	experience	experience	NOUN
ajiri-6265	146	13	and	and	CCONJ
ajiri-6265	146	14	brand	brand	NOUN
ajiri-6265	146	15	citizenship	citizenship	NOUN
ajiri-6265	146	16	behavior	behavior	NOUN
ajiri-6265	146	17	.	.	PUNCT
ajiri-6265	147	1	internationaljournal	internationaljournal	PROPN
ajiri-6265	147	2	of	of	ADP
ajiri-6265	147	3	contemporary	contemporary	PROPN
ajiri-6265	147	4	hospitality	hospitality	PROPN
ajiri-6265	147	5	management	management	NOUN
ajiri-6265	147	6	,	,	PUNCT
ajiri-6265	147	7	30(4	30(4	NUM
ajiri-6265	147	8	)	)	PUNCT
ajiri-6265	147	9	,	,	PUNCT
ajiri-6265	147	10	1563–1581	1563–1581	NUM
ajiri-6265	147	11	.	.	PUNCT
ajiri-6265	148	1	kumar	kumar	PROPN
ajiri-6265	148	2	,	,	PUNCT
ajiri-6265	148	3	v.	v.	PROPN
ajiri-6265	148	4	,	,	PUNCT
ajiri-6265	148	5	&	&	CCONJ
ajiri-6265	148	6	kaushik	kaushik	PROPN
ajiri-6265	148	7	,	,	PUNCT
ajiri-6265	148	8	a.	a.	NOUN
ajiri-6265	148	9	(	(	PUNCT
ajiri-6265	148	10	2018	2018	NUM
ajiri-6265	148	11	)	)	PUNCT
ajiri-6265	148	12	.	.	PUNCT
ajiri-6265	149	1	destination	destination	NOUN
ajiri-6265	149	2	brand	brand	NOUN
ajiri-6265	149	3	experience	experience	NOUN
ajiri-6265	149	4	and	and	CCONJ
ajiri-6265	149	5	visitor	visitor	NOUN
ajiri-6265	149	6	behavior	behavior	NOUN
ajiri-6265	149	7	:	:	PUNCT
ajiri-6265	149	8	the	the	DET
ajiri-6265	149	9	mediating	mediate	VERB
ajiri-6265	149	10	role	role	NOUN
ajiri-6265	149	11	of	of	ADP
ajiri-6265	149	12	destination	destination	NOUN
ajiri-6265	149	13	brand	brand	NOUN
ajiri-6265	149	14	identification	identification	NOUN
ajiri-6265	149	15	.	.	PUNCT
ajiri-6265	150	1	journal	journal	PROPN
ajiri-6265	150	2	of	of	ADP
ajiri-6265	150	3	travel	travel	PROPN
ajiri-6265	150	4	&	&	CCONJ
ajiri-6265	150	5	tourism	tourism	NOUN
ajiri-6265	150	6	marketing	marketing	NOUN
ajiri-6265	150	7	,	,	PUNCT
ajiri-6265	150	8	35(5	35(5	NUM
ajiri-6265	150	9	)	)	PUNCT
ajiri-6265	150	10	,	,	PUNCT
ajiri-6265	150	11	649–663	649–663	NUM
ajiri-6265	150	12	.	.	PUNCT
ajiri-6265	150	13	retrieved	retrieve	VERB
ajiri-6265	150	14	from	from	ADP
ajiri-6265	150	15	https://doi.org/10.1080/10548408.2017.1401032	https://doi.org/10.1080/10548408.2017.1401032	ADP
ajiri-6265	150	16	levy	levy	NOUN
ajiri-6265	150	17	,	,	PUNCT
ajiri-6265	150	18	s.	s.	PROPN
ajiri-6265	150	19	,	,	PUNCT
ajiri-6265	150	20	&	&	CCONJ
ajiri-6265	150	21	hino	hino	PROPN
ajiri-6265	150	22	,	,	PUNCT
ajiri-6265	150	23	h.	h.	PROPN
ajiri-6265	150	24	(	(	PUNCT
ajiri-6265	150	25	2016	2016	NUM
ajiri-6265	150	26	)	)	PUNCT
ajiri-6265	150	27	.	.	PUNCT
ajiri-6265	151	1	emotional	emotional	ADJ
ajiri-6265	151	2	brand	brand	NOUN
ajiri-6265	151	3	attachment	attachment	NOUN
ajiri-6265	151	4	:	:	PUNCT
ajiri-6265	151	5	a	a	DET
ajiri-6265	151	6	factor	factor	NOUN
ajiri-6265	151	7	in	in	ADP
ajiri-6265	151	8	customer	customer	NOUN
ajiri-6265	151	9	bank	bank	NOUN
ajiri-6265	151	10	relationships	relationship	NOUN
ajiri-6265	151	11	.	.	PUNCT
ajiri-6265	152	1	international	international	ADJ
ajiri-6265	152	2	journal	journal	PROPN
ajiri-6265	152	3	of	of	ADP
ajiri-6265	152	4	bank	bank	PROPN
ajiri-6265	152	5	marketing	marketing	NOUN
ajiri-6265	152	6	,	,	PUNCT
ajiri-6265	152	7	34(2	34(2	NUM
ajiri-6265	152	8	)	)	PUNCT
ajiri-6265	152	9	,	,	PUNCT
ajiri-6265	152	10	136	136	NUM
ajiri-6265	152	11	-	-	SYM
ajiri-6265	152	12	150	150	NUM
ajiri-6265	152	13	.	.	PUNCT
ajiri-6265	152	14	retrieved	retrieve	VERB
ajiri-6265	152	15	from	from	ADP
ajiri-6265	152	16	https://doi.org/10.1108/ijbm	https://doi.org/10.1108/ijbm	PROPN
ajiri-6265	152	17	06	06	NUM
ajiri-6265	152	18	2015	2015	NUM
ajiri-6265	152	19	0092	0092	NUM
ajiri-6265	152	20	nyadzayo	nyadzayo	VERB
ajiri-6265	152	21	,	,	PUNCT
ajiri-6265	152	22	m.	m.	NOUN
ajiri-6265	152	23	,	,	PUNCT
ajiri-6265	152	24	matanda	matanda	NOUN
ajiri-6265	152	25	,	,	PUNCT
ajiri-6265	152	26	m.	m.	NOUN
ajiri-6265	152	27	,	,	PUNCT
ajiri-6265	152	28	&	&	CCONJ
ajiri-6265	152	29	ewing	ewing	PROPN
ajiri-6265	152	30	,	,	PUNCT
ajiri-6265	152	31	m.	m.	NOUN
ajiri-6265	152	32	(	(	PUNCT
ajiri-6265	152	33	2015	2015	NUM
ajiri-6265	152	34	)	)	PUNCT
ajiri-6265	152	35	.	.	PUNCT
ajiri-6265	153	1	franchisee	franchisee	NOUN
ajiri-6265	153	2	-	-	PUNCT
ajiri-6265	153	3	based	base	VERB
ajiri-6265	153	4	brand	brand	NOUN
ajiri-6265	153	5	equity	equity	NOUN
ajiri-6265	153	6	:	:	PUNCT
ajiri-6265	153	7	the	the	DET
ajiri-6265	153	8	role	role	NOUN
ajiri-6265	153	9	of	of	ADP
ajiri-6265	153	10	brand	brand	NOUN
ajiri-6265	153	11	relationship	relationship	NOUN
ajiri-6265	153	12	quality	quality	NOUN
ajiri-6265	153	13	and	and	CCONJ
ajiri-6265	153	14	brand	brand	NOUN
ajiri-6265	153	15	citizenship	citizenship	NOUN
ajiri-6265	153	16	behavior	behavior	NOUN
ajiri-6265	153	17	.	.	PUNCT
ajiri-6265	154	1	industrial	industrial	ADJ
ajiri-6265	154	2	marketing	marketing	NOUN
ajiri-6265	154	3	management	management	NOUN
ajiri-6265	154	4	,	,	PUNCT
ajiri-6265	154	5	52	52	NUM
ajiri-6265	154	6	,	,	PUNCT
ajiri-6265	154	7	163	163	NUM
ajiri-6265	154	8	–	–	PUNCT
ajiri-6265	154	9	174	174	NUM
ajiri-6265	154	10	.	.	PUNCT
ajiri-6265	154	11	retrieved	retrieve	VERB
ajiri-6265	154	12	from	from	ADP
ajiri-6265	154	13	https://doi.org/10.1016/j	https://doi.org/10.1016/j	NOUN
ajiri-6265	154	14	.	.	PUNCT
ajiri-6265	155	1	indmarman.2015.07.0	indmarman.2015.07.0	PROPN
ajiri-6265	155	2	park	park	PROPN
ajiri-6265	155	3	,	,	PUNCT
ajiri-6265	155	4	c.	c.	PROPN
ajiri-6265	155	5	,	,	PUNCT
ajiri-6265	155	6	macinnis	macinnis	NOUN
ajiri-6265	155	7	,	,	PUNCT
ajiri-6265	155	8	d.	d.	PROPN
ajiri-6265	155	9	,	,	PUNCT
ajiri-6265	155	10	&	&	CCONJ
ajiri-6265	155	11	priester	priester	PROPN
ajiri-6265	155	12	,	,	PUNCT
ajiri-6265	155	13	j.	j.	PROPN
ajiri-6265	155	14	(	(	PUNCT
ajiri-6265	155	15	2006	2006	NUM
ajiri-6265	155	16	)	)	PUNCT
ajiri-6265	155	17	.	.	PUNCT
ajiri-6265	156	1	brand	brand	NOUN
ajiri-6265	156	2	attachment	attachment	PROPN
ajiri-6265	156	3	:	:	PUNCT
ajiri-6265	156	4	constructs	construct	NOUN
ajiri-6265	156	5	,	,	PUNCT
ajiri-6265	156	6	consequences	consequence	NOUN
ajiri-6265	156	7	and	and	CCONJ
ajiri-6265	156	8	causes	cause	NOUN
ajiri-6265	156	9	.	.	PUNCT
ajiri-6265	157	1	foundations	foundation	NOUN
ajiri-6265	157	2	and	and	CCONJ
ajiri-6265	157	3	trends	trend	NOUN
ajiri-6265	157	4	in	in	ADP
ajiri-6265	157	5	marketing	marketing	NOUN
ajiri-6265	157	6	,	,	PUNCT
ajiri-6265	157	7	1(3	1(3	NUM
ajiri-6265	157	8	)	)	PUNCT
ajiri-6265	157	9	,	,	PUNCT
ajiri-6265	157	10	191	191	NUM
ajiri-6265	157	11	-	-	SYM
ajiri-6265	157	12	230	230	NUM
ajiri-6265	157	13	.	.	PUNCT
ajiri-6265	158	1	thomson	thomson	PROPN
ajiri-6265	158	2	,	,	PUNCT
ajiri-6265	158	3	m.	m.	NOUN
ajiri-6265	158	4	,	,	PUNCT
ajiri-6265	158	5	macinnis	macinnis	NOUN
ajiri-6265	158	6	,	,	PUNCT
ajiri-6265	158	7	d.	d.	PROPN
ajiri-6265	158	8	,	,	PUNCT
ajiri-6265	158	9	&	&	CCONJ
ajiri-6265	158	10	park	park	PROPN
ajiri-6265	158	11	,	,	PUNCT
ajiri-6265	158	12	c.	c.	PROPN
ajiri-6265	158	13	(	(	PUNCT
ajiri-6265	158	14	2005	2005	NUM
ajiri-6265	158	15	)	)	PUNCT
ajiri-6265	158	16	.	.	PUNCT
ajiri-6265	159	1	the	the	DET
ajiri-6265	159	2	ties	tie	NOUN
ajiri-6265	159	3	that	that	PRON
ajiri-6265	159	4	bind	bind	VERB
ajiri-6265	159	5	:	:	PUNCT
ajiri-6265	159	6	measuring	measure	VERB
ajiri-6265	159	7	the	the	DET
ajiri-6265	159	8	strength	strength	NOUN
ajiri-6265	159	9	of	of	ADP
ajiri-6265	159	10	consumers	consumer	NOUN
ajiri-6265	159	11	’	’	PART
ajiri-6265	159	12	emotional	emotional	ADJ
ajiri-6265	159	13	attachments	attachment	NOUN
ajiri-6265	159	14	to	to	ADP
ajiri-6265	159	15	brands	brand	NOUN
ajiri-6265	159	16	.	.	PUNCT
ajiri-6265	160	1	journal	journal	PROPN
ajiri-6265	160	2	of	of	ADP
ajiri-6265	160	3	consumer	consumer	NOUN
ajiri-6265	160	4	psychology	psychology	NOUN
ajiri-6265	160	5	,	,	PUNCT
ajiri-6265	160	6	15(1	15(1	NUM
ajiri-6265	160	7	)	)	PUNCT
ajiri-6265	160	8	,	,	PUNCT
ajiri-6265	160	9	77	77	NUM
ajiri-6265	160	10	-	-	SYM
ajiri-6265	160	11	91	91	NUM
ajiri-6265	160	12	.	.	PUNCT
ajiri-6265	161	1	yi	yi	PROPN
ajiri-6265	161	2	,	,	PUNCT
ajiri-6265	161	3	i.	i.	PROPN
ajiri-6265	161	4	,	,	PUNCT
ajiri-6265	161	5	gong	gong	PROPN
ajiri-6265	161	6	,	,	PUNCT
ajiri-6265	161	7	t.	t.	PROPN
ajiri-6265	161	8	,	,	PUNCT
ajiri-6265	161	9	&	&	CCONJ
ajiri-6265	161	10	lee	lee	PROPN
ajiri-6265	161	11	,	,	PUNCT
ajiri-6265	161	12	h.	h.	PROPN
ajiri-6265	161	13	(	(	PUNCT
ajiri-6265	161	14	2013	2013	NUM
ajiri-6265	161	15	)	)	PUNCT
ajiri-6265	161	16	.	.	PUNCT
ajiri-6265	162	1	the	the	DET
ajiri-6265	162	2	impact	impact	NOUN
ajiri-6265	162	3	of	of	ADP
ajiri-6265	162	4	customer	customer	NOUN
ajiri-6265	162	5	experience	experience	NOUN
ajiri-6265	162	6	on	on	ADP
ajiri-6265	162	7	brand	brand	NOUN
ajiri-6265	162	8	citizenship	citizenship	NOUN
ajiri-6265	162	9	behaviour	behaviour	NOUN
ajiri-6265	162	10	:	:	PUNCT
ajiri-6265	162	11	the	the	DET
ajiri-6265	162	12	mediating	mediate	VERB
ajiri-6265	162	13	role	role	NOUN
ajiri-6265	162	14	of	of	ADP
ajiri-6265	162	15	brand	brand	NOUN
ajiri-6265	162	16	relationship	relationship	NOUN
ajiri-6265	162	17	quality	quality	NOUN
ajiri-6265	162	18	.	.	PUNCT
ajiri-6265	163	1	journal	journal	PROPN
ajiri-6265	163	2	of	of	ADP
ajiri-6265	163	3	service	service	NOUN
ajiri-6265	163	4	theory	theory	NOUN
ajiri-6265	163	5	and	and	CCONJ
ajiri-6265	163	6	practice	practice	NOUN
ajiri-6265	163	7	,	,	PUNCT
ajiri-6265	163	8	23(7	23(7	NUM
ajiri-6265	163	9	)	)	PUNCT
ajiri-6265	163	10	,	,	PUNCT
ajiri-6265	163	11	641	641	NUM
ajiri-6265	163	12	-	-	SYM
ajiri-6265	163	13	662	662	NUM
ajiri-6265	163	14	.	.	PUNCT
ajiri-6265	164	1	retrieved	retrieve	VERB
ajiri-6265	164	2	from	from	ADP
ajiri-6265	164	3	https://doi.org/10.1108/jstp	https://doi.org/10.1108/jstp	ADJ
ajiri-6265	164	4	02	02	NUM