id	sid	tid	token	lemma	pos
ajmri-3070	1	1	pa	pa	PROPN
ajmri-3070	1	2	ge	ge	PROPN
ajmri-3070	1	3	1	1	NUM
ajmri-3070	1	4	pa	pa	PROPN
ajmri-3070	1	5	ge	ge	PROPN
ajmri-3070	1	6	14	14	NUM
ajmri-3070	1	7	8	8	NUM
ajmri-3070	1	8	american	american	ADJ
ajmri-3070	1	9	journal	journal	NOUN
ajmri-3070	1	10	of	of	ADP
ajmri-3070	1	11	multidisciplinary	multidisciplinary	ADJ
ajmri-3070	1	12	research	research	NOUN
ajmri-3070	1	13	and	and	CCONJ
ajmri-3070	1	14	innovation	innovation	NOUN
ajmri-3070	1	15	(	(	PUNCT
ajmri-3070	1	16	ajmri	ajmri	NOUN
ajmri-3070	1	17	)	)	PUNCT
ajmri-3070	1	18	a	a	DET
ajmri-3070	1	19	critical	critical	ADJ
ajmri-3070	1	20	analysis	analysis	NOUN
ajmri-3070	1	21	of	of	ADP
ajmri-3070	1	22	the	the	DET
ajmri-3070	1	23	theory	theory	NOUN
ajmri-3070	1	24	and	and	CCONJ
ajmri-3070	1	25	practice	practice	NOUN
ajmri-3070	1	26	of	of	ADP
ajmri-3070	1	27	total	total	ADJ
ajmri-3070	1	28	quality	quality	NOUN
ajmri-3070	1	29	management	management	NOUN
ajmri-3070	1	30	in	in	ADP
ajmri-3070	1	31	the	the	DET
ajmri-3070	1	32	context	context	NOUN
ajmri-3070	1	33	of	of	ADP
ajmri-3070	1	34	saudi	saudi	ADJ
ajmri-3070	1	35	consolidated	consolidated	PROPN
ajmri-3070	1	36	electric	electric	PROPN
ajmri-3070	1	37	company	company	PROPN
ajmri-3070	1	38	nabeel	nabeel	PROPN
ajmri-3070	1	39	j.	j.	PROPN
ajmri-3070	1	40	faisal1	faisal1	PROPN
ajmri-3070	1	41	*	*	PROPN
ajmri-3070	1	42	volume	volume	NOUN
ajmri-3070	1	43	3	3	NUM
ajmri-3070	1	44	issue	issue	NOUN
ajmri-3070	1	45	4	4	NUM
ajmri-3070	1	46	,	,	PUNCT
ajmri-3070	1	47	year	year	NOUN
ajmri-3070	1	48	2024	2024	NUM
ajmri-3070	1	49	issn	issn	X
ajmri-3070	1	50	:	:	PUNCT
ajmri-3070	1	51	2158	2158	NUM
ajmri-3070	1	52	-	-	SYM
ajmri-3070	1	53	8155	8155	NUM
ajmri-3070	1	54	(	(	PUNCT
ajmri-3070	1	55	online	online	NOUN
ajmri-3070	1	56	)	)	PUNCT
ajmri-3070	1	57	,	,	PUNCT
ajmri-3070	1	58	2832	2832	NUM
ajmri-3070	1	59	-	-	SYM
ajmri-3070	1	60	4854	4854	NUM
ajmri-3070	1	61	(	(	PUNCT
ajmri-3070	1	62	print	print	NOUN
ajmri-3070	1	63	)	)	PUNCT
ajmri-3070	1	64	doi	doi	NOUN
ajmri-3070	1	65	:	:	PUNCT
ajmri-3070	1	66	https://doi.org/10.54536/ajmri.v3i4.3070	https://doi.org/10.54536/ajmri.v3i4.3070	PROPN
ajmri-3070	1	67	https://journals.e-palli.com/home/index.php/ajmri	https://journals.e-palli.com/home/index.php/ajmri	ADJ
ajmri-3070	1	68	article	article	NOUN
ajmri-3070	1	69	information	information	NOUN
ajmri-3070	1	70	abstract	abstract	ADV
ajmri-3070	1	71	received	receive	VERB
ajmri-3070	1	72	:	:	PUNCT
ajmri-3070	1	73	june	june	PROPN
ajmri-3070	1	74	25	25	NUM
ajmri-3070	1	75	,	,	PUNCT
ajmri-3070	1	76	2024	2024	NUM
ajmri-3070	1	77	accepted	accept	VERB
ajmri-3070	1	78	:	:	PUNCT
ajmri-3070	1	79	july	july	PROPN
ajmri-3070	1	80	30	30	NUM
ajmri-3070	1	81	,	,	PUNCT
ajmri-3070	1	82	2024	2024	NUM
ajmri-3070	1	83	published	publish	VERB
ajmri-3070	1	84	:	:	PUNCT
ajmri-3070	1	85	august	august	PROPN
ajmri-3070	1	86	03	03	NUM
ajmri-3070	1	87	,	,	PUNCT
ajmri-3070	1	88	2024	2024	NUM
ajmri-3070	1	89	total	total	ADJ
ajmri-3070	1	90	quality	quality	NOUN
ajmri-3070	1	91	management	management	NOUN
ajmri-3070	1	92	(	(	PUNCT
ajmri-3070	1	93	tqm	tqm	ADJ
ajmri-3070	1	94	)	)	PUNCT
ajmri-3070	1	95	is	be	AUX
ajmri-3070	1	96	a	a	DET
ajmri-3070	1	97	strategy	strategy	NOUN
ajmri-3070	1	98	organisations	organisation	NOUN
ajmri-3070	1	99	use	use	VERB
ajmri-3070	1	100	to	to	PART
ajmri-3070	1	101	enhance	enhance	VERB
ajmri-3070	1	102	their	their	PRON
ajmri-3070	1	103	performance	performance	NOUN
ajmri-3070	1	104	and	and	CCONJ
ajmri-3070	1	105	competitiveness	competitiveness	NOUN
ajmri-3070	1	106	in	in	ADP
ajmri-3070	1	107	the	the	DET
ajmri-3070	1	108	global	global	ADJ
ajmri-3070	1	109	market	market	NOUN
ajmri-3070	1	110	.	.	PUNCT
ajmri-3070	2	1	sceco	sceco	PROPN
ajmri-3070	2	2	-	-	PUNCT
ajmri-3070	2	3	east	east	PROPN
ajmri-3070	2	4	,	,	PUNCT
ajmri-3070	2	5	a	a	DET
ajmri-3070	2	6	major	major	ADJ
ajmri-3070	2	7	electricity	electricity	NOUN
ajmri-3070	2	8	service	service	NOUN
ajmri-3070	2	9	provider	provider	NOUN
ajmri-3070	2	10	in	in	ADP
ajmri-3070	2	11	saudi	saudi	PROPN
ajmri-3070	2	12	arabia	arabia	PROPN
ajmri-3070	2	13	,	,	PUNCT
ajmri-3070	2	14	is	be	AUX
ajmri-3070	2	15	implementing	implement	VERB
ajmri-3070	2	16	tqm	tqm	PROPN
ajmri-3070	2	17	to	to	PART
ajmri-3070	2	18	improve	improve	VERB
ajmri-3070	2	19	service	service	NOUN
ajmri-3070	2	20	quality	quality	NOUN
ajmri-3070	2	21	and	and	CCONJ
ajmri-3070	2	22	customer	customer	NOUN
ajmri-3070	2	23	satisfaction	satisfaction	NOUN
ajmri-3070	2	24	.	.	PUNCT
ajmri-3070	3	1	tqm	tqm	PROPN
ajmri-3070	3	2	is	be	AUX
ajmri-3070	3	3	also	also	ADV
ajmri-3070	3	4	being	be	AUX
ajmri-3070	3	5	used	use	VERB
ajmri-3070	3	6	in	in	ADP
ajmri-3070	3	7	saudi	saudi	ADJ
ajmri-3070	3	8	universities	university	NOUN
ajmri-3070	3	9	and	and	CCONJ
ajmri-3070	3	10	hospitals	hospital	NOUN
ajmri-3070	3	11	,	,	PUNCT
ajmri-3070	3	12	with	with	ADP
ajmri-3070	3	13	successful	successful	ADJ
ajmri-3070	3	14	implementation	implementation	NOUN
ajmri-3070	3	15	requiring	require	VERB
ajmri-3070	3	16	top	top	ADJ
ajmri-3070	3	17	management	management	NOUN
ajmri-3070	3	18	commitment	commitment	NOUN
ajmri-3070	3	19	,	,	PUNCT
ajmri-3070	3	20	employee	employee	NOUN
ajmri-3070	3	21	involvement	involvement	NOUN
ajmri-3070	3	22	,	,	PUNCT
ajmri-3070	3	23	training	training	NOUN
ajmri-3070	3	24	,	,	PUNCT
ajmri-3070	3	25	recognition	recognition	NOUN
ajmri-3070	3	26	,	,	PUNCT
ajmri-3070	3	27	process	process	NOUN
ajmri-3070	3	28	management	management	NOUN
ajmri-3070	3	29	,	,	PUNCT
ajmri-3070	3	30	strategic	strategic	ADJ
ajmri-3070	3	31	planning	planning	NOUN
ajmri-3070	3	32	,	,	PUNCT
ajmri-3070	3	33	and	and	CCONJ
ajmri-3070	3	34	customer	customer	NOUN
ajmri-3070	3	35	focus	focus	NOUN
ajmri-3070	3	36	.	.	PUNCT
ajmri-3070	4	1	the	the	DET
ajmri-3070	4	2	present	present	ADJ
ajmri-3070	4	3	research	research	NOUN
ajmri-3070	4	4	aimed	aim	VERB
ajmri-3070	4	5	to	to	PART
ajmri-3070	4	6	understand	understand	VERB
ajmri-3070	4	7	tqm	tqm	ADJ
ajmri-3070	4	8	implementation	implementation	NOUN
ajmri-3070	4	9	and	and	CCONJ
ajmri-3070	4	10	its	its	PRON
ajmri-3070	4	11	impact	impact	NOUN
ajmri-3070	4	12	at	at	ADP
ajmri-3070	4	13	scec	scec	PROPN
ajmri-3070	4	14	comprehensively	comprehensively	ADV
ajmri-3070	4	15	.	.	PUNCT
ajmri-3070	5	1	using	use	VERB
ajmri-3070	5	2	a	a	DET
ajmri-3070	5	3	mixed	mixed	ADJ
ajmri-3070	5	4	-	-	PUNCT
ajmri-3070	5	5	method	method	NOUN
ajmri-3070	5	6	approach	approach	NOUN
ajmri-3070	5	7	,	,	PUNCT
ajmri-3070	5	8	the	the	DET
ajmri-3070	5	9	study	study	NOUN
ajmri-3070	5	10	examined	examine	VERB
ajmri-3070	5	11	the	the	DET
ajmri-3070	5	12	implementation	implementation	NOUN
ajmri-3070	5	13	of	of	ADP
ajmri-3070	5	14	total	total	ADJ
ajmri-3070	5	15	quality	quality	NOUN
ajmri-3070	5	16	management	management	NOUN
ajmri-3070	5	17	(	(	PUNCT
ajmri-3070	5	18	tqm	tqm	PROPN
ajmri-3070	5	19	)	)	PUNCT
ajmri-3070	5	20	at	at	ADP
ajmri-3070	5	21	saudi	saudi	PROPN
ajmri-3070	5	22	consolidated	consolidated	PROPN
ajmri-3070	5	23	electric	electric	ADJ
ajmri-3070	5	24	company	company	NOUN
ajmri-3070	5	25	(	(	PUNCT
ajmri-3070	5	26	scec	scec	PROPN
ajmri-3070	5	27	)	)	PUNCT
ajmri-3070	5	28	.	.	PUNCT
ajmri-3070	6	1	it	it	PRON
ajmri-3070	6	2	involved	involve	VERB
ajmri-3070	6	3	550	550	NUM
ajmri-3070	6	4	participants	participant	NOUN
ajmri-3070	6	5	,	,	PUNCT
ajmri-3070	6	6	including	include	VERB
ajmri-3070	6	7	200	200	NUM
ajmri-3070	6	8	employees	employee	NOUN
ajmri-3070	6	9	,	,	PUNCT
ajmri-3070	6	10	300	300	NUM
ajmri-3070	6	11	customers	customer	NOUN
ajmri-3070	6	12	,	,	PUNCT
ajmri-3070	6	13	and	and	CCONJ
ajmri-3070	6	14	50	50	NUM
ajmri-3070	6	15	key	key	ADJ
ajmri-3070	6	16	suppliers	supplier	NOUN
ajmri-3070	6	17	.	.	PUNCT
ajmri-3070	7	1	data	datum	NOUN
ajmri-3070	7	2	was	be	AUX
ajmri-3070	7	3	collected	collect	VERB
ajmri-3070	7	4	through	through	ADP
ajmri-3070	7	5	surveys	survey	NOUN
ajmri-3070	7	6	,	,	PUNCT
ajmri-3070	7	7	interviews	interview	NOUN
ajmri-3070	7	8	,	,	PUNCT
ajmri-3070	7	9	focus	focus	NOUN
ajmri-3070	7	10	groups	group	NOUN
ajmri-3070	7	11	,	,	PUNCT
ajmri-3070	7	12	document	document	NOUN
ajmri-3070	7	13	reviews	review	NOUN
ajmri-3070	7	14	,	,	PUNCT
ajmri-3070	7	15	and	and	CCONJ
ajmri-3070	7	16	observations	observation	NOUN
ajmri-3070	7	17	.	.	PUNCT
ajmri-3070	8	1	the	the	DET
ajmri-3070	8	2	study	study	NOUN
ajmri-3070	8	3	found	find	VERB
ajmri-3070	8	4	that	that	SCONJ
ajmri-3070	8	5	scec	scec	PROPN
ajmri-3070	8	6	implemented	implement	VERB
ajmri-3070	8	7	total	total	ADJ
ajmri-3070	8	8	quality	quality	NOUN
ajmri-3070	8	9	management	management	NOUN
ajmri-3070	8	10	(	(	PUNCT
ajmri-3070	8	11	tqm	tqm	PROPN
ajmri-3070	8	12	)	)	PUNCT
ajmri-3070	8	13	to	to	PART
ajmri-3070	8	14	improve	improve	VERB
ajmri-3070	8	15	service	service	NOUN
ajmri-3070	8	16	quality	quality	NOUN
ajmri-3070	8	17	,	,	PUNCT
ajmri-3070	8	18	reduce	reduce	VERB
ajmri-3070	8	19	defects	defect	NOUN
ajmri-3070	8	20	,	,	PUNCT
ajmri-3070	8	21	and	and	CCONJ
ajmri-3070	8	22	enhance	enhance	VERB
ajmri-3070	8	23	customer	customer	NOUN
ajmri-3070	8	24	trust	trust	PROPN
ajmri-3070	8	25	.	.	PUNCT
ajmri-3070	9	1	employees	employee	NOUN
ajmri-3070	9	2	reported	report	VERB
ajmri-3070	9	3	increased	increase	VERB
ajmri-3070	9	4	knowledge	knowledge	NOUN
ajmri-3070	9	5	and	and	CCONJ
ajmri-3070	9	6	skills	skill	NOUN
ajmri-3070	9	7	in	in	ADP
ajmri-3070	9	8	quality	quality	NOUN
ajmri-3070	9	9	management	management	NOUN
ajmri-3070	9	10	practices	practice	NOUN
ajmri-3070	9	11	.	.	PUNCT
ajmri-3070	10	1	over	over	ADP
ajmri-3070	10	2	80	80	NUM
ajmri-3070	10	3	%	%	NOUN
ajmri-3070	10	4	of	of	ADP
ajmri-3070	10	5	employees	employee	NOUN
ajmri-3070	10	6	rated	rate	VERB
ajmri-3070	10	7	tqm	tqm	ADJ
ajmri-3070	10	8	initiatives	initiative	NOUN
ajmri-3070	10	9	as	as	ADP
ajmri-3070	10	10	good	good	ADJ
ajmri-3070	10	11	or	or	CCONJ
ajmri-3070	10	12	excellent	excellent	ADJ
ajmri-3070	10	13	.	.	PUNCT
ajmri-3070	11	1	customer	customer	NOUN
ajmri-3070	11	2	satisfaction	satisfaction	NOUN
ajmri-3070	11	3	increased	increase	VERB
ajmri-3070	11	4	significantly	significantly	ADV
ajmri-3070	11	5	post	post	ADJ
ajmri-3070	11	6	-	-	NOUN
ajmri-3070	11	7	implementation	implementation	NOUN
ajmri-3070	11	8	,	,	PUNCT
ajmri-3070	11	9	and	and	CCONJ
ajmri-3070	11	10	defect	defect	NOUN
ajmri-3070	11	11	rates	rate	NOUN
ajmri-3070	11	12	decreased	decrease	VERB
ajmri-3070	11	13	by	by	ADP
ajmri-3070	11	14	25	25	NUM
ajmri-3070	11	15	%	%	NOUN
ajmri-3070	11	16	.	.	PUNCT
ajmri-3070	12	1	key	key	ADJ
ajmri-3070	12	2	performance	performance	NOUN
ajmri-3070	12	3	indicators	indicator	NOUN
ajmri-3070	12	4	like	like	ADP
ajmri-3070	12	5	on	on	ADP
ajmri-3070	12	6	-	-	PUNCT
ajmri-3070	12	7	time	time	NOUN
ajmri-3070	12	8	delivery	delivery	NOUN
ajmri-3070	12	9	and	and	CCONJ
ajmri-3070	12	10	customer	customer	NOUN
ajmri-3070	12	11	complaints	complaint	NOUN
ajmri-3070	12	12	consistently	consistently	ADV
ajmri-3070	12	13	improved	improve	VERB
ajmri-3070	12	14	over	over	ADP
ajmri-3070	12	15	the	the	DET
ajmri-3070	12	16	study	study	NOUN
ajmri-3070	12	17	period	period	NOUN
ajmri-3070	12	18	.	.	PUNCT
ajmri-3070	13	1	total	total	ADJ
ajmri-3070	13	2	quality	quality	NOUN
ajmri-3070	13	3	management	management	NOUN
ajmri-3070	13	4	(	(	PUNCT
ajmri-3070	13	5	tqm	tqm	ADJ
ajmri-3070	13	6	)	)	PUNCT
ajmri-3070	13	7	implementation	implementation	NOUN
ajmri-3070	13	8	at	at	ADP
ajmri-3070	13	9	scec	scec	PROPN
ajmri-3070	13	10	has	have	AUX
ajmri-3070	13	11	significantly	significantly	ADV
ajmri-3070	13	12	enhanced	enhance	VERB
ajmri-3070	13	13	service	service	NOUN
ajmri-3070	13	14	quality	quality	NOUN
ajmri-3070	13	15	,	,	PUNCT
ajmri-3070	13	16	operational	operational	ADJ
ajmri-3070	13	17	efficiency	efficiency	NOUN
ajmri-3070	13	18	,	,	PUNCT
ajmri-3070	13	19	and	and	CCONJ
ajmri-3070	13	20	customer	customer	NOUN
ajmri-3070	13	21	satisfaction	satisfaction	NOUN
ajmri-3070	13	22	,	,	PUNCT
ajmri-3070	13	23	reducing	reduce	VERB
ajmri-3070	13	24	defect	defect	NOUN
ajmri-3070	13	25	rates	rate	NOUN
ajmri-3070	13	26	,	,	PUNCT
ajmri-3070	13	27	cost	cost	NOUN
ajmri-3070	13	28	savings	saving	NOUN
ajmri-3070	13	29	,	,	PUNCT
ajmri-3070	13	30	and	and	CCONJ
ajmri-3070	13	31	positive	positive	ADJ
ajmri-3070	13	32	customer	customer	NOUN
ajmri-3070	13	33	feedback	feedback	NOUN
ajmri-3070	13	34	.	.	PUNCT
ajmri-3070	14	1	keywords	keyword	VERB
ajmri-3070	14	2	total	total	ADJ
ajmri-3070	14	3	quality	quality	NOUN
ajmri-3070	14	4	management	management	NOUN
ajmri-3070	14	5	,	,	PUNCT
ajmri-3070	14	6	critical	critical	ADJ
ajmri-3070	14	7	analysis	analysis	NOUN
ajmri-3070	14	8	,	,	PUNCT
ajmri-3070	14	9	research	research	NOUN
ajmri-3070	14	10	,	,	PUNCT
ajmri-3070	14	11	saudi	saudi	PROPN
ajmri-3070	14	12	arabia	arabia	PROPN
ajmri-3070	14	13	,	,	PUNCT
ajmri-3070	14	14	service	service	NOUN
ajmri-3070	14	15	quality	quality	NOUN
ajmri-3070	14	16	introduction	introduction	NOUN
ajmri-3070	14	17	total	total	ADJ
ajmri-3070	14	18	quality	quality	NOUN
ajmri-3070	14	19	management	management	NOUN
ajmri-3070	14	20	(	(	PUNCT
ajmri-3070	14	21	tqm	tqm	ADJ
ajmri-3070	14	22	)	)	PUNCT
ajmri-3070	14	23	has	have	AUX
ajmri-3070	14	24	emerged	emerge	VERB
ajmri-3070	14	25	as	as	ADP
ajmri-3070	14	26	a	a	DET
ajmri-3070	14	27	prevalent	prevalent	ADJ
ajmri-3070	14	28	strategy	strategy	NOUN
ajmri-3070	14	29	for	for	SCONJ
ajmri-3070	14	30	organizations	organization	NOUN
ajmri-3070	14	31	to	to	PART
ajmri-3070	14	32	enhance	enhance	VERB
ajmri-3070	14	33	their	their	PRON
ajmri-3070	14	34	overall	overall	ADJ
ajmri-3070	14	35	performance	performance	NOUN
ajmri-3070	14	36	and	and	CCONJ
ajmri-3070	14	37	competitiveness	competitiveness	NOUN
ajmri-3070	14	38	in	in	ADP
ajmri-3070	14	39	the	the	DET
ajmri-3070	14	40	global	global	ADJ
ajmri-3070	14	41	market	market	NOUN
ajmri-3070	14	42	(	(	PUNCT
ajmri-3070	14	43	ahmad	ahmad	PROPN
ajmri-3070	14	44	et	et	PROPN
ajmri-3070	14	45	al	al	PROPN
ajmri-3070	14	46	.	.	PROPN
ajmri-3070	14	47	,	,	PUNCT
ajmri-3070	14	48	2015	2015	NUM
ajmri-3070	14	49	;	;	PUNCT
ajmri-3070	14	50	zentner	zentner	NOUN
ajmri-3070	14	51	,	,	PUNCT
ajmri-3070	14	52	2011	2011	NUM
ajmri-3070	14	53	)	)	PUNCT
ajmri-3070	14	54	.	.	PUNCT
ajmri-3070	15	1	tqm	tqm	ADJ
ajmri-3070	15	2	prioritizes	prioritize	VERB
ajmri-3070	15	3	customer	customer	NOUN
ajmri-3070	15	4	satisfaction	satisfaction	NOUN
ajmri-3070	15	5	,	,	PUNCT
ajmri-3070	15	6	continuous	continuous	ADJ
ajmri-3070	15	7	improvement	improvement	NOUN
ajmri-3070	15	8	,	,	PUNCT
ajmri-3070	15	9	and	and	CCONJ
ajmri-3070	15	10	the	the	DET
ajmri-3070	15	11	active	active	ADJ
ajmri-3070	15	12	participation	participation	NOUN
ajmri-3070	15	13	of	of	ADP
ajmri-3070	15	14	all	all	DET
ajmri-3070	15	15	employees	employee	NOUN
ajmri-3070	15	16	in	in	ADP
ajmri-3070	15	17	the	the	DET
ajmri-3070	15	18	quality	quality	NOUN
ajmri-3070	15	19	management	management	NOUN
ajmri-3070	15	20	process	process	NOUN
ajmri-3070	15	21	.	.	PUNCT
ajmri-3070	16	1	tqm	tqm	ADJ
ajmri-3070	16	2	principles	principle	NOUN
ajmri-3070	16	3	are	be	AUX
ajmri-3070	16	4	utilized	utilize	VERB
ajmri-3070	16	5	in	in	ADP
ajmri-3070	16	6	the	the	DET
ajmri-3070	16	7	service	service	NOUN
ajmri-3070	16	8	industry	industry	NOUN
ajmri-3070	16	9	to	to	PART
ajmri-3070	16	10	improve	improve	VERB
ajmri-3070	16	11	service	service	NOUN
ajmri-3070	16	12	quality	quality	NOUN
ajmri-3070	16	13	and	and	CCONJ
ajmri-3070	16	14	elevate	elevate	VERB
ajmri-3070	16	15	customer	customer	NOUN
ajmri-3070	16	16	satisfaction	satisfaction	NOUN
ajmri-3070	16	17	(	(	PUNCT
ajmri-3070	16	18	magd	magd	NOUN
ajmri-3070	16	19	et	et	PROPN
ajmri-3070	16	20	al	al	PROPN
ajmri-3070	16	21	.	.	PROPN
ajmri-3070	16	22	,	,	PUNCT
ajmri-3070	16	23	2021	2021	NUM
ajmri-3070	16	24	)	)	PUNCT
ajmri-3070	16	25	.	.	PUNCT
ajmri-3070	17	1	sceco	sceco	PROPN
ajmri-3070	17	2	-	-	PUNCT
ajmri-3070	17	3	east	east	PROPN
ajmri-3070	17	4	,	,	PUNCT
ajmri-3070	17	5	or	or	CCONJ
ajmri-3070	17	6	saudi	saudi	ADJ
ajmri-3070	17	7	consolidated	consolidated	ADJ
ajmri-3070	17	8	electric	electric	ADJ
ajmri-3070	17	9	company	company	NOUN
ajmri-3070	17	10	,	,	PUNCT
ajmri-3070	17	11	was	be	AUX
ajmri-3070	17	12	established	establish	VERB
ajmri-3070	17	13	in	in	ADP
ajmri-3070	17	14	1976	1976	NUM
ajmri-3070	17	15	in	in	ADP
ajmri-3070	17	16	the	the	DET
ajmri-3070	17	17	eastern	eastern	ADJ
ajmri-3070	17	18	province	province	NOUN
ajmri-3070	17	19	of	of	ADP
ajmri-3070	17	20	saudi	saudi	PROPN
ajmri-3070	17	21	arabia	arabia	PROPN
ajmri-3070	17	22	(	(	PUNCT
ajmri-3070	17	23	scec	scec	PROPN
ajmri-3070	17	24	,	,	PUNCT
ajmri-3070	17	25	2020	2020	NUM
ajmri-3070	17	26	)	)	PUNCT
ajmri-3070	17	27	.	.	PUNCT
ajmri-3070	18	1	the	the	DET
ajmri-3070	18	2	company	company	NOUN
ajmri-3070	18	3	was	be	AUX
ajmri-3070	18	4	formed	form	VERB
ajmri-3070	18	5	after	after	ADP
ajmri-3070	18	6	years	year	NOUN
ajmri-3070	18	7	of	of	ADP
ajmri-3070	18	8	studies	study	NOUN
ajmri-3070	18	9	revealing	reveal	VERB
ajmri-3070	18	10	that	that	SCONJ
ajmri-3070	18	11	the	the	DET
ajmri-3070	18	12	only	only	ADJ
ajmri-3070	18	13	effective	effective	ADJ
ajmri-3070	18	14	way	way	NOUN
ajmri-3070	18	15	to	to	PART
ajmri-3070	18	16	provide	provide	VERB
ajmri-3070	18	17	dependable	dependable	ADJ
ajmri-3070	18	18	electric	electric	ADJ
ajmri-3070	18	19	power	power	NOUN
ajmri-3070	18	20	in	in	ADP
ajmri-3070	18	21	the	the	DET
ajmri-3070	18	22	eastern	eastern	ADJ
ajmri-3070	18	23	province	province	NOUN
ajmri-3070	18	24	was	be	AUX
ajmri-3070	18	25	by	by	ADP
ajmri-3070	18	26	consolidating	consolidate	VERB
ajmri-3070	18	27	existing	exist	VERB
ajmri-3070	18	28	facilities	facility	NOUN
ajmri-3070	18	29	and	and	CCONJ
ajmri-3070	18	30	operating	operate	VERB
ajmri-3070	18	31	under	under	ADP
ajmri-3070	18	32	central	central	ADJ
ajmri-3070	18	33	management	management	NOUN
ajmri-3070	18	34	.	.	PUNCT
ajmri-3070	19	1	sceco	sceco	PROPN
ajmri-3070	19	2	-	-	PUNCT
ajmri-3070	19	3	east	east	PROPN
ajmri-3070	19	4	purchased	purchase	VERB
ajmri-3070	19	5	most	most	ADJ
ajmri-3070	19	6	of	of	ADP
ajmri-3070	19	7	aramco	aramco	PROPN
ajmri-3070	19	8	’s	’s	PART
ajmri-3070	19	9	electric	electric	ADJ
ajmri-3070	19	10	facilities	facility	NOUN
ajmri-3070	19	11	in	in	ADP
ajmri-3070	19	12	1977	1977	NUM
ajmri-3070	19	13	and	and	CCONJ
ajmri-3070	19	14	merged	merge	VERB
ajmri-3070	19	15	them	they	PRON
ajmri-3070	19	16	with	with	ADP
ajmri-3070	19	17	26	26	NUM
ajmri-3070	19	18	other	other	ADJ
ajmri-3070	19	19	franchised	franchised	ADJ
ajmri-3070	19	20	companies	company	NOUN
ajmri-3070	19	21	(	(	PUNCT
ajmri-3070	19	22	al	al	PROPN
ajmri-3070	19	23	-	-	PUNCT
ajmri-3070	19	24	rajhi	rajhi	PROPN
ajmri-3070	19	25	,	,	PUNCT
ajmri-3070	19	26	2001	2001	NUM
ajmri-3070	19	27	)	)	PUNCT
ajmri-3070	19	28	.	.	PUNCT
ajmri-3070	20	1	the	the	DET
ajmri-3070	20	2	company	company	NOUN
ajmri-3070	20	3	aimed	aim	VERB
ajmri-3070	20	4	to	to	PART
ajmri-3070	20	5	provide	provide	VERB
ajmri-3070	20	6	electric	electric	ADJ
ajmri-3070	20	7	power	power	NOUN
ajmri-3070	20	8	to	to	ADP
ajmri-3070	20	9	towns	town	NOUN
ajmri-3070	20	10	and	and	CCONJ
ajmri-3070	20	11	villages	village	NOUN
ajmri-3070	20	12	without	without	ADP
ajmri-3070	20	13	electricity	electricity	NOUN
ajmri-3070	20	14	,	,	PUNCT
ajmri-3070	20	15	upgrade	upgrade	VERB
ajmri-3070	20	16	existing	exist	VERB
ajmri-3070	20	17	facilities	facility	NOUN
ajmri-3070	20	18	,	,	PUNCT
ajmri-3070	20	19	and	and	CCONJ
ajmri-3070	20	20	coordinate	coordinate	VERB
ajmri-3070	20	21	with	with	ADP
ajmri-3070	20	22	the	the	DET
ajmri-3070	20	23	jubail	jubail	PROPN
ajmri-3070	20	24	royal	royal	PROPN
ajmri-3070	20	25	commission	commission	PROPN
ajmri-3070	20	26	.	.	PUNCT
ajmri-3070	21	1	sceco	sceco	PROPN
ajmri-3070	21	2	-	-	PUNCT
ajmri-3070	21	3	east	east	PROPN
ajmri-3070	21	4	entered	enter	VERB
ajmri-3070	21	5	into	into	ADP
ajmri-3070	21	6	a	a	DET
ajmri-3070	21	7	five	five	NUM
ajmri-3070	21	8	-	-	PUNCT
ajmri-3070	21	9	year	year	NOUN
ajmri-3070	21	10	operating	operating	NOUN
ajmri-3070	21	11	agreement	agreement	NOUN
ajmri-3070	21	12	with	with	ADP
ajmri-3070	21	13	aramco	aramco	PROPN
ajmri-3070	21	14	in	in	ADP
ajmri-3070	21	15	1977	1977	NUM
ajmri-3070	21	16	,	,	PUNCT
ajmri-3070	21	17	entrusting	entrust	VERB
ajmri-3070	21	18	them	they	PRON
ajmri-3070	21	19	with	with	ADP
ajmri-3070	21	20	planning	planning	NOUN
ajmri-3070	21	21	,	,	PUNCT
ajmri-3070	21	22	operation	operation	NOUN
ajmri-3070	21	23	,	,	PUNCT
ajmri-3070	21	24	maintenance	maintenance	NOUN
ajmri-3070	21	25	,	,	PUNCT
ajmri-3070	21	26	technical	technical	ADJ
ajmri-3070	21	27	and	and	CCONJ
ajmri-3070	21	28	administrative	administrative	ADJ
ajmri-3070	21	29	support	support	NOUN
ajmri-3070	21	30	,	,	PUNCT
ajmri-3070	21	31	and	and	CCONJ
ajmri-3070	21	32	custodianship	custodianship	NOUN
ajmri-3070	21	33	of	of	ADP
ajmri-3070	21	34	corporate	corporate	ADJ
ajmri-3070	21	35	assets	asset	NOUN
ajmri-3070	21	36	(	(	PUNCT
ajmri-3070	21	37	hamza	hamza	PROPN
ajmri-3070	21	38	,	,	PUNCT
ajmri-3070	21	39	2015	2015	NUM
ajmri-3070	21	40	)	)	PUNCT
ajmri-3070	21	41	.	.	PUNCT
ajmri-3070	22	1	in	in	ADP
ajmri-3070	22	2	1982	1982	NUM
ajmri-3070	22	3	,	,	PUNCT
ajmri-3070	22	4	existing	exist	VERB
ajmri-3070	22	5	facilities	facility	NOUN
ajmri-3070	22	6	were	be	AUX
ajmri-3070	22	7	reinforced	reinforce	VERB
ajmri-3070	22	8	,	,	PUNCT
ajmri-3070	22	9	and	and	CCONJ
ajmri-3070	22	10	additional	additional	ADJ
ajmri-3070	22	11	generating	generating	NOUN
ajmri-3070	22	12	capacity	capacity	NOUN
ajmri-3070	22	13	was	be	AUX
ajmri-3070	22	14	added	add	VERB
ajmri-3070	22	15	at	at	ADP
ajmri-3070	22	16	the	the	DET
ajmri-3070	22	17	ghazlan	ghazlan	NOUN
ajmri-3070	22	18	,	,	PUNCT
ajmri-3070	22	19	shedgum	shedgum	NOUN
ajmri-3070	22	20	,	,	PUNCT
ajmri-3070	22	21	and	and	CCONJ
ajmri-3070	22	22	qaisumah	qaisumah	NOUN
ajmri-3070	22	23	power	power	NOUN
ajmri-3070	22	24	plants	plant	NOUN
ajmri-3070	22	25	(	(	PUNCT
ajmri-3070	22	26	eca	eca	NOUN
ajmri-3070	22	27	)	)	PUNCT
ajmri-3070	22	28	.	.	PUNCT
ajmri-3070	23	1	the	the	DET
ajmri-3070	23	2	company	company	NOUN
ajmri-3070	23	3	reorganized	reorganize	VERB
ajmri-3070	23	4	its	its	PRON
ajmri-3070	23	5	corporate	corporate	ADJ
ajmri-3070	23	6	structure	structure	NOUN
ajmri-3070	23	7	in	in	ADP
ajmri-3070	23	8	1984	1984	NUM
ajmri-3070	23	9	to	to	PART
ajmri-3070	23	10	better	well	ADV
ajmri-3070	23	11	manage	manage	VERB
ajmri-3070	23	12	and	and	CCONJ
ajmri-3070	23	13	control	control	NOUN
ajmri-3070	23	14	operations	operation	NOUN
ajmri-3070	23	15	.	.	PUNCT
ajmri-3070	24	1	in	in	ADP
ajmri-3070	24	2	1989	1989	NUM
ajmri-3070	24	3	,	,	PUNCT
ajmri-3070	24	4	qurayyah	qurayyah	VERB
ajmri-3070	24	5	power	power	NOUN
ajmri-3070	24	6	plant	plant	NOUN
ajmri-3070	24	7	phase	phase	NOUN
ajmri-3070	24	8	i	i	PRON
ajmri-3070	24	9	was	be	AUX
ajmri-3070	24	10	energized	energize	VERB
ajmri-3070	24	11	and	and	CCONJ
ajmri-3070	24	12	synchronized	synchronize	VERB
ajmri-3070	24	13	into	into	ADP
ajmri-3070	24	14	the	the	DET
ajmri-3070	24	15	grid	grid	NOUN
ajmri-3070	24	16	,	,	PUNCT
ajmri-3070	24	17	and	and	CCONJ
ajmri-3070	24	18	in	in	ADP
ajmri-3070	24	19	1992	1992	NUM
ajmri-3070	24	20	,	,	PUNCT
ajmri-3070	24	21	another	another	DET
ajmri-3070	24	22	1,200mw	1,200mw	NUM
ajmri-3070	24	23	capacity	capacity	NOUN
ajmri-3070	24	24	(	(	PUNCT
ajmri-3070	24	25	phase	phase	NOUN
ajmri-3070	24	26	ii	ii	NOUN
ajmri-3070	24	27	)	)	PUNCT
ajmri-3070	24	28	was	be	AUX
ajmri-3070	24	29	added	add	VERB
ajmri-3070	24	30	,	,	PUNCT
ajmri-3070	24	31	bringing	bring	VERB
ajmri-3070	24	32	the	the	DET
ajmri-3070	24	33	total	total	ADJ
ajmri-3070	24	34	capacity	capacity	NOUN
ajmri-3070	24	35	to	to	ADP
ajmri-3070	24	36	2,400mw	2,400mw	PROPN
ajmri-3070	24	37	.	.	PUNCT
ajmri-3070	25	1	sceco	sceco	PROPN
ajmri-3070	25	2	-	-	PUNCT
ajmri-3070	25	3	east	east	PROPN
ajmri-3070	25	4	serves	serve	VERB
ajmri-3070	25	5	around	around	ADP
ajmri-3070	25	6	496,000	496,000	NUM
ajmri-3070	25	7	customers	customer	NOUN
ajmri-3070	25	8	,	,	PUNCT
ajmri-3070	25	9	covering	cover	VERB
ajmri-3070	25	10	an	an	DET
ajmri-3070	25	11	area	area	NOUN
ajmri-3070	25	12	of	of	ADP
ajmri-3070	25	13	285,000	285,000	NUM
ajmri-3070	25	14	square	square	ADJ
ajmri-3070	25	15	kilometers	kilometer	NOUN
ajmri-3070	25	16	,	,	PUNCT
ajmri-3070	25	17	with	with	ADP
ajmri-3070	25	18	a	a	DET
ajmri-3070	25	19	generation	generation	NOUN
ajmri-3070	25	20	capacity	capacity	NOUN
ajmri-3070	25	21	of	of	ADP
ajmri-3070	25	22	7,200	7,200	NUM
ajmri-3070	25	23	mw	mw	NOUN
ajmri-3070	25	24	and	and	CCONJ
ajmri-3070	25	25	total	total	ADJ
ajmri-3070	25	26	annual	annual	ADJ
ajmri-3070	25	27	power	power	NOUN
ajmri-3070	25	28	sales	sale	NOUN
ajmri-3070	25	29	of	of	ADP
ajmri-3070	25	30	44,300	44,300	NUM
ajmri-3070	25	31	gwh	gwh	NOUN
ajmri-3070	25	32	.	.	PUNCT
ajmri-3070	26	1	the	the	DET
ajmri-3070	26	2	saudi	saudi	PROPN
ajmri-3070	26	3	consolidated	consolidated	ADJ
ajmri-3070	26	4	electric	electric	ADJ
ajmri-3070	26	5	company	company	NOUN
ajmri-3070	26	6	(	(	PUNCT
ajmri-3070	26	7	sceco	sceco	PROPN
ajmri-3070	26	8	)	)	PUNCT
ajmri-3070	26	9	is	be	AUX
ajmri-3070	26	10	the	the	DET
ajmri-3070	26	11	main	main	ADJ
ajmri-3070	26	12	supplier	supplier	NOUN
ajmri-3070	26	13	of	of	ADP
ajmri-3070	26	14	electricity	electricity	NOUN
ajmri-3070	26	15	services	service	NOUN
ajmri-3070	26	16	in	in	ADP
ajmri-3070	26	17	saudi	saudi	PROPN
ajmri-3070	26	18	arabia	arabia	PROPN
ajmri-3070	26	19	,	,	PUNCT
ajmri-3070	26	20	catering	cater	VERB
ajmri-3070	26	21	to	to	ADP
ajmri-3070	26	22	many	many	ADJ
ajmri-3070	26	23	households	household	NOUN
ajmri-3070	26	24	,	,	PUNCT
ajmri-3070	26	25	businesses	business	NOUN
ajmri-3070	26	26	,	,	PUNCT
ajmri-3070	26	27	and	and	CCONJ
ajmri-3070	26	28	industrial	industrial	ADJ
ajmri-3070	26	29	entities	entity	NOUN
ajmri-3070	26	30	throughout	throughout	ADP
ajmri-3070	26	31	the	the	DET
ajmri-3070	26	32	nation	nation	NOUN
ajmri-3070	26	33	(	(	PUNCT
ajmri-3070	26	34	els	els	PROPN
ajmri-3070	26	35	)	)	PUNCT
ajmri-3070	26	36	.	.	PUNCT
ajmri-3070	27	1	positioned	position	VERB
ajmri-3070	27	2	as	as	ADP
ajmri-3070	27	3	a	a	DET
ajmri-3070	27	4	fundamental	fundamental	ADJ
ajmri-3070	27	5	public	public	ADJ
ajmri-3070	27	6	service	service	NOUN
ajmri-3070	27	7	,	,	PUNCT
ajmri-3070	27	8	sceco	sceco	PROPN
ajmri-3070	27	9	assumed	assume	VERB
ajmri-3070	27	10	a	a	DET
ajmri-3070	27	11	pivotal	pivotal	ADJ
ajmri-3070	27	12	role	role	NOUN
ajmri-3070	27	13	in	in	ADP
ajmri-3070	27	14	fostering	foster	VERB
ajmri-3070	27	15	the	the	DET
ajmri-3070	27	16	kingdom	kingdom	NOUN
ajmri-3070	27	17	’s	’s	PART
ajmri-3070	27	18	economic	economic	ADJ
ajmri-3070	27	19	and	and	CCONJ
ajmri-3070	27	20	societal	societal	ADJ
ajmri-3070	27	21	advancement	advancement	NOUN
ajmri-3070	27	22	.	.	PUNCT
ajmri-3070	28	1	nevertheless	nevertheless	ADV
ajmri-3070	28	2	,	,	PUNCT
ajmri-3070	28	3	in	in	ADP
ajmri-3070	28	4	light	light	NOUN
ajmri-3070	28	5	of	of	ADP
ajmri-3070	28	6	rising	rise	VERB
ajmri-3070	28	7	customer	customer	NOUN
ajmri-3070	28	8	demands	demand	NOUN
ajmri-3070	28	9	and	and	CCONJ
ajmri-3070	28	10	the	the	DET
ajmri-3070	28	11	imperative	imperative	NOUN
ajmri-3070	28	12	to	to	PART
ajmri-3070	28	13	streamline	streamline	VERB
ajmri-3070	28	14	operational	operational	ADJ
ajmri-3070	28	15	effectiveness	effectiveness	NOUN
ajmri-3070	28	16	,	,	PUNCT
ajmri-3070	28	17	sceco	sceco	PROPN
ajmri-3070	28	18	has	have	AUX
ajmri-3070	28	19	acknowledged	acknowledge	VERB
ajmri-3070	28	20	the	the	DET
ajmri-3070	28	21	significance	significance	NOUN
ajmri-3070	28	22	of	of	ADP
ajmri-3070	28	23	integrating	integrate	VERB
ajmri-3070	28	24	total	total	ADJ
ajmri-3070	28	25	quality	quality	NOUN
ajmri-3070	28	26	management	management	NOUN
ajmri-3070	28	27	principles	principle	NOUN
ajmri-3070	28	28	to	to	PART
ajmri-3070	28	29	elevate	elevate	VERB
ajmri-3070	28	30	its	its	PRON
ajmri-3070	28	31	service	service	NOUN
ajmri-3070	28	32	standards	standard	NOUN
ajmri-3070	28	33	and	and	CCONJ
ajmri-3070	28	34	holistic	holistic	ADJ
ajmri-3070	28	35	operational	operational	ADJ
ajmri-3070	28	36	outcomes	outcome	NOUN
ajmri-3070	28	37	(	(	PUNCT
ajmri-3070	28	38	mehra	mehra	PROPN
ajmri-3070	28	39	&	&	CCONJ
ajmri-3070	28	40	ranganathan	ranganathan	PROPN
ajmri-3070	28	41	,	,	PUNCT
ajmri-3070	28	42	2008	2008	NUM
ajmri-3070	28	43	)	)	PUNCT
ajmri-3070	28	44	.	.	PUNCT
ajmri-3070	29	1	the	the	DET
ajmri-3070	29	2	present	present	ADJ
ajmri-3070	29	3	research	research	NOUN
ajmri-3070	29	4	delves	delf	NOUN
ajmri-3070	29	5	into	into	ADP
ajmri-3070	29	6	the	the	DET
ajmri-3070	29	7	application	application	NOUN
ajmri-3070	29	8	of	of	ADP
ajmri-3070	29	9	total	total	ADJ
ajmri-3070	29	10	quality	quality	NOUN
ajmri-3070	29	11	management	management	NOUN
ajmri-3070	29	12	within	within	ADP
ajmri-3070	29	13	sceco	sceco	PROPN
ajmri-3070	29	14	,	,	PUNCT
ajmri-3070	29	15	specifically	specifically	ADV
ajmri-3070	29	16	focusing	focus	VERB
ajmri-3070	29	17	on	on	ADP
ajmri-3070	29	18	the	the	DET
ajmri-3070	29	19	eastern	eastern	ADJ
ajmri-3070	29	20	province	province	NOUN
ajmri-3070	29	21	.	.	PUNCT
ajmri-3070	30	1	the	the	DET
ajmri-3070	30	2	study	study	NOUN
ajmri-3070	30	3	is	be	AUX
ajmri-3070	30	4	designed	design	VERB
ajmri-3070	30	5	to	to	PART
ajmri-3070	30	6	analyze	analyze	VERB
ajmri-3070	30	7	the	the	DET
ajmri-3070	30	8	current	current	ADJ
ajmri-3070	30	9	status	status	NOUN
ajmri-3070	30	10	of	of	ADP
ajmri-3070	30	11	tqm	tqm	ADJ
ajmri-3070	30	12	implementation	implementation	NOUN
ajmri-3070	30	13	within	within	ADP
ajmri-3070	30	14	sceco	sceco	PROPN
ajmri-3070	30	15	comprehensively	comprehensively	ADV
ajmri-3070	30	16	,	,	PUNCT
ajmri-3070	30	17	pinpoint	pinpoint	NOUN
ajmri-3070	30	18	areas	area	NOUN
ajmri-3070	30	19	that	that	SCONJ
ajmri-3070	30	20	1	1	NUM
ajmri-3070	30	21	business	business	NOUN
ajmri-3070	30	22	planning	planning	NOUN
ajmri-3070	30	23	&	&	CCONJ
ajmri-3070	30	24	strategy	strategy	PROPN
ajmri-3070	30	25	consultant	consultant	NOUN
ajmri-3070	30	26	,	,	PUNCT
ajmri-3070	30	27	energy	energy	NOUN
ajmri-3070	30	28	&	&	CCONJ
ajmri-3070	30	29	power	power	NOUN
ajmri-3070	30	30	adviser	adviser	NOUN
ajmri-3070	30	31	,	,	PUNCT
ajmri-3070	30	32	b2b	b2b	NOUN
ajmri-3070	30	33	and	and	CCONJ
ajmri-3070	30	34	new	new	ADJ
ajmri-3070	30	35	business	business	NOUN
ajmri-3070	30	36	venture	venture	NOUN
ajmri-3070	30	37	,	,	PUNCT
ajmri-3070	30	38	executive	executive	ADJ
ajmri-3070	30	39	fleet	fleet	PROPN
ajmri-3070	30	40	&	&	CCONJ
ajmri-3070	30	41	logistics	logistics	PROPN
ajmri-3070	30	42	mgmt	mgmt	PROPN
ajmri-3070	30	43	,	,	PUNCT
ajmri-3070	30	44	p.o	p.o	PROPN
ajmri-3070	30	45	.	.	PROPN
ajmri-3070	30	46	box	box	PROPN
ajmri-3070	30	47	3781	3781	NUM
ajmri-3070	30	48	,	,	PUNCT
ajmri-3070	30	49	alkhobar	alkhobar	NOUN
ajmri-3070	30	50	31952	31952	NUM
ajmri-3070	30	51	,	,	PUNCT
ajmri-3070	30	52	saudi	saudi	PROPN
ajmri-3070	30	53	arabia	arabia	PROPN
ajmri-3070	30	54	*	*	PUNCT
ajmri-3070	30	55	corresponding	correspond	VERB
ajmri-3070	30	56	author	author	NOUN
ajmri-3070	30	57	’s	’s	PART
ajmri-3070	30	58	e	e	NOUN
ajmri-3070	30	59	-	-	NOUN
ajmri-3070	30	60	mail	mail	NOUN
ajmri-3070	30	61	:	:	PUNCT
ajmri-3070	30	62	njfaisal@gmail.com	njfaisal@gmail.com	X
ajmri-3070	31	1	pa	pa	PROPN
ajmri-3070	31	2	ge	ge	PROPN
ajmri-3070	31	3	14	14	NUM
ajmri-3070	31	4	9	9	NUM
ajmri-3070	31	5	https://journals.e-palli.com/home/index.php/ajmri	https://journals.e-palli.com/home/index.php/ajmri	PROPN
ajmri-3070	31	6	am	am	NOUN
ajmri-3070	31	7	.	.	PUNCT
ajmri-3070	32	1	j.	j.	PROPN
ajmri-3070	32	2	multidis	multidis	PROPN
ajmri-3070	32	3	.	.	PUNCT
ajmri-3070	33	1	res	re	NOUN
ajmri-3070	33	2	.	.	PUNCT
ajmri-3070	34	1	innov	innov	PROPN
ajmri-3070	34	2	.	.	PUNCT
ajmri-3070	35	1	3(4	3(4	NUM
ajmri-3070	35	2	)	)	PUNCT
ajmri-3070	35	3	148	148	NUM
ajmri-3070	35	4	-	-	SYM
ajmri-3070	35	5	152	152	NUM
ajmri-3070	35	6	,	,	PUNCT
ajmri-3070	35	7	2024	2024	NUM
ajmri-3070	35	8	require	require	NOUN
ajmri-3070	35	9	improvement	improvement	NOUN
ajmri-3070	35	10	,	,	PUNCT
ajmri-3070	35	11	and	and	CCONJ
ajmri-3070	35	12	propose	propose	VERB
ajmri-3070	35	13	actionable	actionable	ADJ
ajmri-3070	35	14	strategies	strategy	NOUN
ajmri-3070	35	15	to	to	PART
ajmri-3070	35	16	enhance	enhance	VERB
ajmri-3070	35	17	service	service	NOUN
ajmri-3070	35	18	quality	quality	NOUN
ajmri-3070	35	19	and	and	CCONJ
ajmri-3070	35	20	bolster	bolster	VERB
ajmri-3070	35	21	customer	customer	NOUN
ajmri-3070	35	22	satisfaction	satisfaction	NOUN
ajmri-3070	35	23	.	.	PUNCT
ajmri-3070	36	1	several	several	ADJ
ajmri-3070	36	2	key	key	ADJ
ajmri-3070	36	3	objectives	objective	NOUN
ajmri-3070	36	4	will	will	AUX
ajmri-3070	36	5	guide	guide	VERB
ajmri-3070	36	6	the	the	DET
ajmri-3070	36	7	research	research	NOUN
ajmri-3070	36	8	in	in	ADP
ajmri-3070	36	9	achieving	achieve	VERB
ajmri-3070	36	10	these	these	DET
ajmri-3070	36	11	goals	goal	NOUN
ajmri-3070	36	12	.	.	PUNCT
ajmri-3070	37	1	firstly	firstly	ADV
ajmri-3070	37	2	,	,	PUNCT
ajmri-3070	37	3	it	it	PRON
ajmri-3070	37	4	will	will	AUX
ajmri-3070	37	5	assess	assess	VERB
ajmri-3070	37	6	the	the	DET
ajmri-3070	37	7	existing	exist	VERB
ajmri-3070	37	8	level	level	NOUN
ajmri-3070	37	9	of	of	ADP
ajmri-3070	37	10	tqm	tqm	ADJ
ajmri-3070	37	11	implementation	implementation	NOUN
ajmri-3070	37	12	within	within	ADP
ajmri-3070	37	13	sceco	sceco	PROPN
ajmri-3070	37	14	in	in	ADP
ajmri-3070	37	15	the	the	DET
ajmri-3070	37	16	eastern	eastern	ADJ
ajmri-3070	37	17	province	province	NOUN
ajmri-3070	37	18	.	.	PUNCT
ajmri-3070	38	1	secondly	secondly	ADV
ajmri-3070	38	2	,	,	PUNCT
ajmri-3070	38	3	it	it	PRON
ajmri-3070	38	4	will	will	AUX
ajmri-3070	38	5	identify	identify	VERB
ajmri-3070	38	6	the	the	DET
ajmri-3070	38	7	influence	influence	NOUN
ajmri-3070	38	8	of	of	ADP
ajmri-3070	38	9	service	service	NOUN
ajmri-3070	38	10	quality	quality	NOUN
ajmri-3070	38	11	within	within	ADP
ajmri-3070	38	12	sceco	sceco	PROPN
ajmri-3070	38	13	.	.	PUNCT
ajmri-3070	39	1	it	it	PRON
ajmri-3070	39	2	will	will	AUX
ajmri-3070	39	3	analyze	analyze	VERB
ajmri-3070	39	4	the	the	DET
ajmri-3070	39	5	gaps	gap	NOUN
ajmri-3070	39	6	between	between	ADP
ajmri-3070	39	7	customer	customer	NOUN
ajmri-3070	39	8	expectations	expectation	NOUN
ajmri-3070	39	9	and	and	CCONJ
ajmri-3070	39	10	their	their	PRON
ajmri-3070	39	11	perceptions	perception	NOUN
ajmri-3070	39	12	of	of	ADP
ajmri-3070	39	13	sceco	sceco	PROPN
ajmri-3070	39	14	service	service	PROPN
ajmri-3070	39	15	quality	quality	NOUN
ajmri-3070	39	16	.	.	PUNCT
ajmri-3070	40	1	finally	finally	ADV
ajmri-3070	40	2	,	,	PUNCT
ajmri-3070	40	3	based	base	VERB
ajmri-3070	40	4	on	on	ADP
ajmri-3070	40	5	these	these	DET
ajmri-3070	40	6	findings	finding	NOUN
ajmri-3070	40	7	,	,	PUNCT
ajmri-3070	40	8	the	the	DET
ajmri-3070	40	9	research	research	NOUN
ajmri-3070	40	10	will	will	AUX
ajmri-3070	40	11	propose	propose	VERB
ajmri-3070	40	12	practical	practical	ADJ
ajmri-3070	40	13	strategies	strategy	NOUN
ajmri-3070	40	14	tailored	tailor	VERB
ajmri-3070	40	15	to	to	ADP
ajmri-3070	40	16	improving	improve	VERB
ajmri-3070	40	17	service	service	NOUN
ajmri-3070	40	18	quality	quality	NOUN
ajmri-3070	40	19	and	and	CCONJ
ajmri-3070	40	20	fostering	foster	VERB
ajmri-3070	40	21	greater	great	ADJ
ajmri-3070	40	22	customer	customer	NOUN
ajmri-3070	40	23	satisfaction	satisfaction	NOUN
ajmri-3070	40	24	through	through	ADP
ajmri-3070	40	25	the	the	DET
ajmri-3070	40	26	effective	effective	ADJ
ajmri-3070	40	27	application	application	NOUN
ajmri-3070	40	28	of	of	ADP
ajmri-3070	40	29	tqm	tqm	ADJ
ajmri-3070	40	30	principles	principle	NOUN
ajmri-3070	40	31	.	.	PUNCT
ajmri-3070	41	1	the	the	DET
ajmri-3070	41	2	present	present	ADJ
ajmri-3070	41	3	study	study	NOUN
ajmri-3070	41	4	holds	hold	VERB
ajmri-3070	41	5	great	great	ADJ
ajmri-3070	41	6	importance	importance	NOUN
ajmri-3070	41	7	as	as	SCONJ
ajmri-3070	41	8	it	it	PRON
ajmri-3070	41	9	has	have	VERB
ajmri-3070	41	10	the	the	DET
ajmri-3070	41	11	potential	potential	NOUN
ajmri-3070	41	12	to	to	PART
ajmri-3070	41	13	enhance	enhance	VERB
ajmri-3070	41	14	service	service	NOUN
ajmri-3070	41	15	quality	quality	NOUN
ajmri-3070	41	16	and	and	CCONJ
ajmri-3070	41	17	customer	customer	NOUN
ajmri-3070	41	18	satisfaction	satisfaction	NOUN
ajmri-3070	41	19	within	within	ADP
ajmri-3070	41	20	sceco	sceco	PROPN
ajmri-3070	41	21	.	.	PUNCT
ajmri-3070	42	1	through	through	ADP
ajmri-3070	42	2	its	its	PRON
ajmri-3070	42	3	analysis	analysis	NOUN
ajmri-3070	42	4	of	of	ADP
ajmri-3070	42	5	current	current	ADJ
ajmri-3070	42	6	challenges	challenge	NOUN
ajmri-3070	42	7	and	and	CCONJ
ajmri-3070	42	8	areas	area	NOUN
ajmri-3070	42	9	needing	need	VERB
ajmri-3070	42	10	improvement	improvement	NOUN
ajmri-3070	42	11	,	,	PUNCT
ajmri-3070	42	12	the	the	DET
ajmri-3070	42	13	study	study	NOUN
ajmri-3070	42	14	offers	offer	VERB
ajmri-3070	42	15	valuable	valuable	ADJ
ajmri-3070	42	16	insights	insight	NOUN
ajmri-3070	42	17	that	that	PRON
ajmri-3070	42	18	can	can	AUX
ajmri-3070	42	19	guide	guide	VERB
ajmri-3070	42	20	sceco	sceco	PROPN
ajmri-3070	42	21	management	management	PROPN
ajmri-3070	42	22	in	in	ADP
ajmri-3070	42	23	refining	refine	VERB
ajmri-3070	42	24	their	their	PRON
ajmri-3070	42	25	tqm	tqm	ADJ
ajmri-3070	42	26	strategies	strategy	NOUN
ajmri-3070	42	27	.	.	PUNCT
ajmri-3070	43	1	additionally	additionally	ADV
ajmri-3070	43	2	,	,	PUNCT
ajmri-3070	43	3	the	the	DET
ajmri-3070	43	4	approach	approach	NOUN
ajmri-3070	43	5	proposed	propose	VERB
ajmri-3070	43	6	in	in	ADP
ajmri-3070	43	7	this	this	DET
ajmri-3070	43	8	research	research	NOUN
ajmri-3070	43	9	can	can	AUX
ajmri-3070	43	10	act	act	VERB
ajmri-3070	43	11	as	as	ADP
ajmri-3070	43	12	a	a	DET
ajmri-3070	43	13	model	model	NOUN
ajmri-3070	43	14	for	for	ADP
ajmri-3070	43	15	other	other	ADJ
ajmri-3070	43	16	public	public	ADJ
ajmri-3070	43	17	utilities	utility	NOUN
ajmri-3070	43	18	in	in	ADP
ajmri-3070	43	19	saudi	saudi	PROPN
ajmri-3070	43	20	arabia	arabia	PROPN
ajmri-3070	43	21	and	and	CCONJ
ajmri-3070	43	22	the	the	DET
ajmri-3070	43	23	broader	broad	ADJ
ajmri-3070	43	24	gcc	gcc	NOUN
ajmri-3070	43	25	region	region	NOUN
ajmri-3070	43	26	,	,	PUNCT
ajmri-3070	43	27	encouraging	encourage	VERB
ajmri-3070	43	28	the	the	DET
ajmri-3070	43	29	widespread	widespread	ADJ
ajmri-3070	43	30	adoption	adoption	NOUN
ajmri-3070	43	31	of	of	ADP
ajmri-3070	43	32	tqm	tqm	ADJ
ajmri-3070	43	33	principles	principle	NOUN
ajmri-3070	43	34	and	and	CCONJ
ajmri-3070	43	35	implementing	implement	VERB
ajmri-3070	43	36	best	good	ADJ
ajmri-3070	43	37	practices	practice	NOUN
ajmri-3070	43	38	.	.	PUNCT
ajmri-3070	44	1	implementing	implement	VERB
ajmri-3070	44	2	tqm	tqm	NUM
ajmri-3070	44	3	in	in	ADP
ajmri-3070	44	4	a	a	DET
ajmri-3070	44	5	large	large	ADJ
ajmri-3070	44	6	public	public	ADJ
ajmri-3070	44	7	utility	utility	NOUN
ajmri-3070	44	8	like	like	SCONJ
ajmri-3070	44	9	sceco	sceco	ADV
ajmri-3070	44	10	presents	present	VERB
ajmri-3070	44	11	several	several	ADJ
ajmri-3070	44	12	challenges	challenge	NOUN
ajmri-3070	44	13	.	.	PUNCT
ajmri-3070	45	1	the	the	DET
ajmri-3070	45	2	research	research	NOUN
ajmri-3070	45	3	must	must	AUX
ajmri-3070	45	4	tackle	tackle	VERB
ajmri-3070	45	5	issues	issue	NOUN
ajmri-3070	45	6	related	relate	VERB
ajmri-3070	45	7	to	to	ADP
ajmri-3070	45	8	organizational	organizational	ADJ
ajmri-3070	45	9	culture	culture	NOUN
ajmri-3070	45	10	,	,	PUNCT
ajmri-3070	45	11	employee	employee	NOUN
ajmri-3070	45	12	resistance	resistance	NOUN
ajmri-3070	45	13	to	to	PART
ajmri-3070	45	14	change	change	VERB
ajmri-3070	45	15	,	,	PUNCT
ajmri-3070	45	16	and	and	CCONJ
ajmri-3070	45	17	the	the	DET
ajmri-3070	45	18	complexity	complexity	NOUN
ajmri-3070	45	19	of	of	ADP
ajmri-3070	45	20	managing	manage	VERB
ajmri-3070	45	21	a	a	DET
ajmri-3070	45	22	diverse	diverse	ADJ
ajmri-3070	45	23	customer	customer	NOUN
ajmri-3070	45	24	base	base	NOUN
ajmri-3070	45	25	with	with	ADP
ajmri-3070	45	26	varying	vary	VERB
ajmri-3070	45	27	expectations	expectation	NOUN
ajmri-3070	45	28	.	.	PUNCT
ajmri-3070	46	1	additionally	additionally	ADV
ajmri-3070	46	2	,	,	PUNCT
ajmri-3070	46	3	it	it	PRON
ajmri-3070	46	4	must	must	AUX
ajmri-3070	46	5	consider	consider	VERB
ajmri-3070	46	6	the	the	DET
ajmri-3070	46	7	unique	unique	ADJ
ajmri-3070	46	8	characteristics	characteristic	NOUN
ajmri-3070	46	9	of	of	ADP
ajmri-3070	46	10	the	the	DET
ajmri-3070	46	11	electricity	electricity	NOUN
ajmri-3070	46	12	service	service	NOUN
ajmri-3070	46	13	industry	industry	NOUN
ajmri-3070	46	14	,	,	PUNCT
ajmri-3070	46	15	such	such	ADJ
ajmri-3070	46	16	as	as	ADP
ajmri-3070	46	17	the	the	DET
ajmri-3070	46	18	necessity	necessity	NOUN
ajmri-3070	46	19	for	for	ADP
ajmri-3070	46	20	reliable	reliable	ADJ
ajmri-3070	46	21	and	and	CCONJ
ajmri-3070	46	22	uninterrupted	uninterrupted	ADJ
ajmri-3070	46	23	power	power	NOUN
ajmri-3070	46	24	supply	supply	NOUN
ajmri-3070	46	25	and	and	CCONJ
ajmri-3070	46	26	the	the	DET
ajmri-3070	46	27	influence	influence	NOUN
ajmri-3070	46	28	of	of	ADP
ajmri-3070	46	29	external	external	ADJ
ajmri-3070	46	30	factors	factor	NOUN
ajmri-3070	46	31	like	like	ADP
ajmri-3070	46	32	government	government	NOUN
ajmri-3070	46	33	regulations	regulation	NOUN
ajmri-3070	46	34	and	and	CCONJ
ajmri-3070	46	35	policies	policy	NOUN
ajmri-3070	46	36	(	(	PUNCT
ajmri-3070	46	37	ajayi	ajayi	NOUN
ajmri-3070	46	38	&	&	CCONJ
ajmri-3070	46	39	osunsanmi	osunsanmi	PROPN
ajmri-3070	46	40	,	,	PUNCT
ajmri-3070	46	41	2018	2018	NUM
ajmri-3070	46	42	)	)	PUNCT
ajmri-3070	46	43	.	.	PUNCT
ajmri-3070	47	1	the	the	DET
ajmri-3070	47	2	study	study	NOUN
ajmri-3070	47	3	will	will	AUX
ajmri-3070	47	4	be	be	AUX
ajmri-3070	47	5	guided	guide	VERB
ajmri-3070	47	6	by	by	ADP
ajmri-3070	47	7	the	the	DET
ajmri-3070	47	8	core	core	ADJ
ajmri-3070	47	9	principles	principle	NOUN
ajmri-3070	47	10	of	of	ADP
ajmri-3070	47	11	tqm	tqm	NUM
ajmri-3070	47	12	to	to	PART
ajmri-3070	47	13	address	address	VERB
ajmri-3070	47	14	these	these	DET
ajmri-3070	47	15	challenges	challenge	NOUN
ajmri-3070	47	16	.	.	PUNCT
ajmri-3070	48	1	these	these	PRON
ajmri-3070	48	2	include	include	VERB
ajmri-3070	48	3	a	a	DET
ajmri-3070	48	4	customer	customer	NOUN
ajmri-3070	48	5	focus	focus	NOUN
ajmri-3070	48	6	,	,	PUNCT
ajmri-3070	48	7	which	which	PRON
ajmri-3070	48	8	places	place	VERB
ajmri-3070	48	9	the	the	DET
ajmri-3070	48	10	needs	need	NOUN
ajmri-3070	48	11	and	and	CCONJ
ajmri-3070	48	12	expectations	expectation	NOUN
ajmri-3070	48	13	of	of	ADP
ajmri-3070	48	14	customers	customer	NOUN
ajmri-3070	48	15	at	at	ADP
ajmri-3070	48	16	the	the	DET
ajmri-3070	48	17	centre	centre	NOUN
ajmri-3070	48	18	of	of	ADP
ajmri-3070	48	19	the	the	DET
ajmri-3070	48	20	quality	quality	NOUN
ajmri-3070	48	21	management	management	NOUN
ajmri-3070	48	22	process	process	NOUN
ajmri-3070	48	23	;	;	PUNCT
ajmri-3070	48	24	continuous	continuous	ADJ
ajmri-3070	48	25	improvement	improvement	NOUN
ajmri-3070	48	26	,	,	PUNCT
ajmri-3070	48	27	which	which	PRON
ajmri-3070	48	28	fosters	foster	VERB
ajmri-3070	48	29	a	a	DET
ajmri-3070	48	30	culture	culture	NOUN
ajmri-3070	48	31	of	of	ADP
ajmri-3070	48	32	ongoing	ongoing	ADJ
ajmri-3070	48	33	enhancement	enhancement	NOUN
ajmri-3070	48	34	by	by	ADP
ajmri-3070	48	35	identifying	identify	VERB
ajmri-3070	48	36	and	and	CCONJ
ajmri-3070	48	37	eliminating	eliminate	VERB
ajmri-3070	48	38	waste	waste	NOUN
ajmri-3070	48	39	and	and	CCONJ
ajmri-3070	48	40	inefficiencies	inefficiency	NOUN
ajmri-3070	48	41	;	;	PUNCT
ajmri-3070	48	42	employee	employee	NOUN
ajmri-3070	48	43	involvement	involvement	NOUN
ajmri-3070	48	44	,	,	PUNCT
ajmri-3070	48	45	which	which	PRON
ajmri-3070	48	46	engages	engage	VERB
ajmri-3070	48	47	all	all	DET
ajmri-3070	48	48	staff	staff	NOUN
ajmri-3070	48	49	members	member	NOUN
ajmri-3070	48	50	in	in	ADP
ajmri-3070	48	51	the	the	DET
ajmri-3070	48	52	quality	quality	NOUN
ajmri-3070	48	53	management	management	NOUN
ajmri-3070	48	54	process	process	NOUN
ajmri-3070	48	55	and	and	CCONJ
ajmri-3070	48	56	empowers	empower	VERB
ajmri-3070	48	57	them	they	PRON
ajmri-3070	48	58	to	to	PART
ajmri-3070	48	59	contribute	contribute	VERB
ajmri-3070	48	60	to	to	ADP
ajmri-3070	48	61	service	service	NOUN
ajmri-3070	48	62	quality	quality	NOUN
ajmri-3070	48	63	improvements	improvement	NOUN
ajmri-3070	48	64	;	;	PUNCT
ajmri-3070	48	65	data	datum	NOUN
ajmri-3070	48	66	-	-	PUNCT
ajmri-3070	48	67	driven	drive	VERB
ajmri-3070	48	68	decision	decision	NOUN
ajmri-3070	48	69	making	making	NOUN
ajmri-3070	48	70	,	,	PUNCT
ajmri-3070	48	71	which	which	PRON
ajmri-3070	48	72	bases	base	VERB
ajmri-3070	48	73	decisions	decision	NOUN
ajmri-3070	48	74	on	on	ADP
ajmri-3070	48	75	factual	factual	ADJ
ajmri-3070	48	76	data	datum	NOUN
ajmri-3070	48	77	and	and	CCONJ
ajmri-3070	48	78	objective	objective	ADJ
ajmri-3070	48	79	evidence	evidence	NOUN
ajmri-3070	48	80	rather	rather	ADV
ajmri-3070	48	81	than	than	ADP
ajmri-3070	48	82	assumptions	assumption	NOUN
ajmri-3070	48	83	or	or	CCONJ
ajmri-3070	48	84	intuition	intuition	NOUN
ajmri-3070	48	85	;	;	PUNCT
ajmri-3070	48	86	and	and	CCONJ
ajmri-3070	48	87	a	a	DET
ajmri-3070	48	88	processoriented	processoriente	VERB
ajmri-3070	48	89	approach	approach	NOUN
ajmri-3070	48	90	,	,	PUNCT
ajmri-3070	48	91	which	which	PRON
ajmri-3070	48	92	concentrates	concentrate	VERB
ajmri-3070	48	93	on	on	ADP
ajmri-3070	48	94	managing	manage	VERB
ajmri-3070	48	95	and	and	CCONJ
ajmri-3070	48	96	improving	improve	VERB
ajmri-3070	48	97	key	key	ADJ
ajmri-3070	48	98	processes	process	NOUN
ajmri-3070	48	99	that	that	PRON
ajmri-3070	48	100	impact	impact	NOUN
ajmri-3070	48	101	service	service	NOUN
ajmri-3070	48	102	quality	quality	NOUN
ajmri-3070	48	103	.	.	PUNCT
ajmri-3070	49	1	total	total	ADJ
ajmri-3070	49	2	quality	quality	NOUN
ajmri-3070	49	3	management	management	NOUN
ajmri-3070	49	4	(	(	PUNCT
ajmri-3070	49	5	tqm	tqm	ADJ
ajmri-3070	49	6	)	)	PUNCT
ajmri-3070	49	7	is	be	AUX
ajmri-3070	49	8	gaining	gain	VERB
ajmri-3070	49	9	popularity	popularity	NOUN
ajmri-3070	49	10	in	in	ADP
ajmri-3070	49	11	saudi	saudi	PROPN
ajmri-3070	49	12	arabia	arabia	PROPN
ajmri-3070	49	13	,	,	PUNCT
ajmri-3070	49	14	enhancing	enhance	VERB
ajmri-3070	49	15	organizations	organization	NOUN
ajmri-3070	49	16	’	'	PUNCT
ajmri-3070	49	17	competitiveness	competitiveness	NOUN
ajmri-3070	49	18	and	and	CCONJ
ajmri-3070	49	19	performance	performance	NOUN
ajmri-3070	49	20	by	by	ADP
ajmri-3070	49	21	promoting	promote	VERB
ajmri-3070	49	22	continuous	continuous	ADJ
ajmri-3070	49	23	improvement	improvement	NOUN
ajmri-3070	49	24	in	in	ADP
ajmri-3070	49	25	product	product	NOUN
ajmri-3070	49	26	and	and	CCONJ
ajmri-3070	49	27	service	service	NOUN
ajmri-3070	49	28	quality	quality	NOUN
ajmri-3070	49	29	culture	culture	NOUN
ajmri-3070	49	30	(	(	PUNCT
ajmri-3070	49	31	alotaibi	alotaibi	NOUN
ajmri-3070	49	32	,	,	PUNCT
ajmri-3070	49	33	2014	2014	NUM
ajmri-3070	49	34	)	)	PUNCT
ajmri-3070	49	35	.	.	PUNCT
ajmri-3070	50	1	the	the	DET
ajmri-3070	50	2	public	public	ADJ
ajmri-3070	50	3	sector	sector	NOUN
ajmri-3070	50	4	in	in	ADP
ajmri-3070	50	5	saudi	saudi	PROPN
ajmri-3070	50	6	arabia	arabia	PROPN
ajmri-3070	50	7	is	be	AUX
ajmri-3070	50	8	implementing	implement	VERB
ajmri-3070	50	9	total	total	ADJ
ajmri-3070	50	10	quality	quality	NOUN
ajmri-3070	50	11	management	management	NOUN
ajmri-3070	50	12	(	(	PUNCT
ajmri-3070	50	13	tqm	tqm	PROPN
ajmri-3070	50	14	)	)	PUNCT
ajmri-3070	50	15	to	to	PART
ajmri-3070	50	16	improve	improve	VERB
ajmri-3070	50	17	operational	operational	ADJ
ajmri-3070	50	18	efficiency	efficiency	NOUN
ajmri-3070	50	19	and	and	CCONJ
ajmri-3070	50	20	service	service	NOUN
ajmri-3070	50	21	quality	quality	NOUN
ajmri-3070	50	22	.	.	PUNCT
ajmri-3070	51	1	still	still	ADV
ajmri-3070	51	2	,	,	PUNCT
ajmri-3070	51	3	challenges	challenge	NOUN
ajmri-3070	51	4	include	include	VERB
ajmri-3070	51	5	organizational	organizational	ADJ
ajmri-3070	51	6	and	and	CCONJ
ajmri-3070	51	7	social	social	ADJ
ajmri-3070	51	8	factors	factor	NOUN
ajmri-3070	51	9	,	,	PUNCT
ajmri-3070	51	10	leadership	leadership	NOUN
ajmri-3070	51	11	commitment	commitment	NOUN
ajmri-3070	51	12	,	,	PUNCT
ajmri-3070	51	13	and	and	CCONJ
ajmri-3070	51	14	cultural	cultural	ADJ
ajmri-3070	51	15	and	and	CCONJ
ajmri-3070	51	16	organizational	organizational	ADJ
ajmri-3070	51	17	alignment	alignment	NOUN
ajmri-3070	51	18	(	(	PUNCT
ajmri-3070	51	19	ali	ali	PROPN
ajmri-3070	51	20	alshehail	alshehail	PROPN
ajmri-3070	51	21	et	et	PROPN
ajmri-3070	51	22	al	al	PROPN
ajmri-3070	51	23	.	.	PROPN
ajmri-3070	51	24	,	,	PUNCT
ajmri-3070	51	25	2022	2022	NUM
ajmri-3070	51	26	)	)	PUNCT
ajmri-3070	51	27	.	.	PUNCT
ajmri-3070	52	1	saudi	saudi	ADJ
ajmri-3070	52	2	universities	university	NOUN
ajmri-3070	52	3	are	be	AUX
ajmri-3070	52	4	utilizing	utilize	VERB
ajmri-3070	52	5	tqm	tqm	ADJ
ajmri-3070	52	6	applications	application	NOUN
ajmri-3070	52	7	in	in	ADP
ajmri-3070	52	8	information	information	NOUN
ajmri-3070	52	9	centers	center	NOUN
ajmri-3070	52	10	(	(	PUNCT
ajmri-3070	52	11	i.c.s	i.c.s	NOUN
ajmri-3070	52	12	)	)	PUNCT
ajmri-3070	52	13	to	to	PART
ajmri-3070	52	14	improve	improve	VERB
ajmri-3070	52	15	service	service	NOUN
ajmri-3070	52	16	quality	quality	NOUN
ajmri-3070	52	17	and	and	CCONJ
ajmri-3070	52	18	operational	operational	ADJ
ajmri-3070	52	19	effectiveness	effectiveness	NOUN
ajmri-3070	52	20	,	,	PUNCT
ajmri-3070	52	21	using	use	VERB
ajmri-3070	52	22	the	the	DET
ajmri-3070	52	23	efqm	efqm	NOUN
ajmri-3070	52	24	excellence	excellence	NOUN
ajmri-3070	52	25	model	model	NOUN
ajmri-3070	52	26	for	for	ADP
ajmri-3070	52	27	continuous	continuous	ADJ
ajmri-3070	52	28	improvement	improvement	NOUN
ajmri-3070	52	29	and	and	CCONJ
ajmri-3070	52	30	stakeholder	stakeholder	NOUN
ajmri-3070	52	31	satisfaction	satisfaction	NOUN
ajmri-3070	52	32	(	(	PUNCT
ajmri-3070	52	33	altamimi	altamimi	ADJ
ajmri-3070	52	34	,	,	PUNCT
ajmri-3070	52	35	2013	2013	NUM
ajmri-3070	52	36	)	)	PUNCT
ajmri-3070	52	37	.	.	PUNCT
ajmri-3070	53	1	aburayya	aburayya	PROPN
ajmri-3070	53	2	et	et	PROPN
ajmri-3070	53	3	al	al	PROPN
ajmri-3070	53	4	.	.	PROPN
ajmri-3070	54	1	analyzed	analyze	VERB
ajmri-3070	54	2	data	datum	NOUN
ajmri-3070	54	3	using	use	VERB
ajmri-3070	54	4	descriptive	descriptive	ADJ
ajmri-3070	54	5	and	and	CCONJ
ajmri-3070	54	6	inferential	inferential	ADJ
ajmri-3070	54	7	statistical	statistical	ADJ
ajmri-3070	54	8	techniques	technique	NOUN
ajmri-3070	54	9	.	.	PUNCT
ajmri-3070	55	1	it	it	PRON
ajmri-3070	55	2	found	find	VERB
ajmri-3070	55	3	that	that	SCONJ
ajmri-3070	55	4	effective	effective	ADJ
ajmri-3070	55	5	tqm	tqm	ADJ
ajmri-3070	55	6	implementation	implementation	NOUN
ajmri-3070	55	7	in	in	ADP
ajmri-3070	55	8	hospitals	hospital	NOUN
ajmri-3070	55	9	requires	require	VERB
ajmri-3070	55	10	top	top	ADJ
ajmri-3070	55	11	management	management	NOUN
ajmri-3070	55	12	commitment	commitment	NOUN
ajmri-3070	55	13	,	,	PUNCT
ajmri-3070	55	14	employee	employee	NOUN
ajmri-3070	55	15	involvement	involvement	NOUN
ajmri-3070	55	16	,	,	PUNCT
ajmri-3070	55	17	training	training	NOUN
ajmri-3070	55	18	,	,	PUNCT
ajmri-3070	55	19	recognition	recognition	NOUN
ajmri-3070	55	20	,	,	PUNCT
ajmri-3070	55	21	process	process	NOUN
ajmri-3070	55	22	management	management	NOUN
ajmri-3070	55	23	,	,	PUNCT
ajmri-3070	55	24	strategic	strategic	ADJ
ajmri-3070	55	25	planning	planning	NOUN
ajmri-3070	55	26	,	,	PUNCT
ajmri-3070	55	27	information	information	NOUN
ajmri-3070	55	28	analysis	analysis	NOUN
ajmri-3070	55	29	,	,	PUNCT
ajmri-3070	55	30	organization	organization	NOUN
ajmri-3070	55	31	culture	culture	NOUN
ajmri-3070	55	32	,	,	PUNCT
ajmri-3070	55	33	continuous	continuous	ADJ
ajmri-3070	55	34	improvement	improvement	NOUN
ajmri-3070	55	35	,	,	PUNCT
ajmri-3070	55	36	and	and	CCONJ
ajmri-3070	55	37	customer	customer	NOUN
ajmri-3070	55	38	focus	focus	NOUN
ajmri-3070	55	39	.	.	PUNCT
ajmri-3070	56	1	top	top	ADJ
ajmri-3070	56	2	management	management	NOUN
ajmri-3070	56	3	commitment	commitment	NOUN
ajmri-3070	56	4	and	and	CCONJ
ajmri-3070	56	5	customer	customer	NOUN
ajmri-3070	56	6	focus	focus	NOUN
ajmri-3070	56	7	were	be	AUX
ajmri-3070	56	8	the	the	DET
ajmri-3070	56	9	most	most	ADV
ajmri-3070	56	10	critical	critical	ADJ
ajmri-3070	56	11	csfs	csfs	ADJ
ajmri-3070	56	12	affecting	affect	VERB
ajmri-3070	56	13	hospital	hospital	NOUN
ajmri-3070	56	14	tqm	tqm	ADJ
ajmri-3070	56	15	implementation	implementation	NOUN
ajmri-3070	56	16	(	(	PUNCT
ajmri-3070	56	17	aburayya	aburayya	PROPN
ajmri-3070	56	18	et	et	PROPN
ajmri-3070	56	19	al	al	PROPN
ajmri-3070	56	20	.	.	PROPN
ajmri-3070	56	21	,	,	PUNCT
ajmri-3070	56	22	2020	2020	NUM
ajmri-3070	56	23	)	)	PUNCT
ajmri-3070	56	24	.	.	PUNCT
ajmri-3070	57	1	the	the	DET
ajmri-3070	57	2	study	study	NOUN
ajmri-3070	57	3	found	find	VERB
ajmri-3070	57	4	that	that	SCONJ
ajmri-3070	57	5	a	a	DET
ajmri-3070	57	6	quality	quality	NOUN
ajmri-3070	57	7	philosophy	philosophy	NOUN
ajmri-3070	57	8	is	be	AUX
ajmri-3070	57	9	essential	essential	ADJ
ajmri-3070	57	10	for	for	ADP
ajmri-3070	57	11	successfully	successfully	ADV
ajmri-3070	57	12	implementing	implement	VERB
ajmri-3070	57	13	a	a	DET
ajmri-3070	57	14	quality	quality	NOUN
ajmri-3070	57	15	project	project	NOUN
ajmri-3070	57	16	,	,	PUNCT
ajmri-3070	57	17	requiring	require	VERB
ajmri-3070	57	18	a	a	DET
ajmri-3070	57	19	long	long	ADJ
ajmri-3070	57	20	-	-	PUNCT
ajmri-3070	57	21	term	term	NOUN
ajmri-3070	57	22	lifestyle	lifestyle	NOUN
ajmri-3070	57	23	change	change	NOUN
ajmri-3070	57	24	for	for	ADP
ajmri-3070	57	25	manufacturing	manufacturing	NOUN
ajmri-3070	57	26	industries	industry	NOUN
ajmri-3070	57	27	.	.	PUNCT
ajmri-3070	58	1	top	top	ADJ
ajmri-3070	58	2	management	management	NOUN
ajmri-3070	58	3	commitment	commitment	NOUN
ajmri-3070	58	4	is	be	AUX
ajmri-3070	58	5	crucial	crucial	ADJ
ajmri-3070	58	6	,	,	PUNCT
ajmri-3070	58	7	alongside	alongside	ADP
ajmri-3070	58	8	a	a	DET
ajmri-3070	58	9	substantial	substantial	ADJ
ajmri-3070	58	10	inflow	inflow	NOUN
ajmri-3070	58	11	of	of	ADP
ajmri-3070	58	12	resources	resource	NOUN
ajmri-3070	58	13	,	,	PUNCT
ajmri-3070	58	14	adequate	adequate	ADJ
ajmri-3070	58	15	training	training	NOUN
ajmri-3070	58	16	,	,	PUNCT
ajmri-3070	58	17	workforce	workforce	NOUN
ajmri-3070	58	18	participation	participation	NOUN
ajmri-3070	58	19	,	,	PUNCT
ajmri-3070	58	20	and	and	CCONJ
ajmri-3070	58	21	effective	effective	ADJ
ajmri-3070	58	22	measurement	measurement	NOUN
ajmri-3070	58	23	techniques	technique	NOUN
ajmri-3070	58	24	(	(	PUNCT
ajmri-3070	58	25	way	way	NOUN
ajmri-3070	58	26	et	et	PROPN
ajmri-3070	58	27	al	al	PROPN
ajmri-3070	58	28	.	.	PROPN
ajmri-3070	58	29	,	,	PUNCT
ajmri-3070	58	30	2016	2016	NUM
ajmri-3070	58	31	)	)	PUNCT
ajmri-3070	58	32	.	.	PUNCT
ajmri-3070	59	1	aldaweesh	aldaweesh	PROPN
ajmri-3070	59	2	et	et	PROPN
ajmri-3070	59	3	al	al	PROPN
ajmri-3070	59	4	.	.	PROPN
ajmri-3070	59	5	explored	explore	VERB
ajmri-3070	59	6	the	the	DET
ajmri-3070	59	7	effective	effective	ADJ
ajmri-3070	59	8	implementation	implementation	NOUN
ajmri-3070	59	9	of	of	ADP
ajmri-3070	59	10	total	total	ADJ
ajmri-3070	59	11	quality	quality	NOUN
ajmri-3070	59	12	management	management	NOUN
ajmri-3070	59	13	and	and	CCONJ
ajmri-3070	59	14	transformational	transformational	ADJ
ajmri-3070	59	15	leadership	leadership	NOUN
ajmri-3070	59	16	in	in	ADP
ajmri-3070	59	17	saudi	saudi	ADJ
ajmri-3070	59	18	arabian	arabian	ADJ
ajmri-3070	59	19	universities	university	NOUN
ajmri-3070	59	20	to	to	PART
ajmri-3070	59	21	improve	improve	VERB
ajmri-3070	59	22	quality	quality	NOUN
ajmri-3070	59	23	and	and	CCONJ
ajmri-3070	59	24	academic	academic	ADJ
ajmri-3070	59	25	rankings	ranking	NOUN
ajmri-3070	59	26	.	.	PUNCT
ajmri-3070	60	1	it	it	PRON
ajmri-3070	60	2	examined	examine	VERB
ajmri-3070	60	3	the	the	DET
ajmri-3070	60	4	interplay	interplay	NOUN
ajmri-3070	60	5	between	between	ADP
ajmri-3070	60	6	tqm	tqm	ADJ
ajmri-3070	60	7	,	,	PUNCT
ajmri-3070	60	8	leadership	leadership	NOUN
ajmri-3070	60	9	and	and	CCONJ
ajmri-3070	60	10	quality	quality	NOUN
ajmri-3070	60	11	enhancement	enhancement	NOUN
ajmri-3070	60	12	in	in	ADP
ajmri-3070	60	13	higher	high	ADJ
ajmri-3070	60	14	education	education	NOUN
ajmri-3070	60	15	,	,	PUNCT
ajmri-3070	60	16	highlighting	highlight	VERB
ajmri-3070	60	17	the	the	DET
ajmri-3070	60	18	critical	critical	ADJ
ajmri-3070	60	19	role	role	NOUN
ajmri-3070	60	20	of	of	ADP
ajmri-3070	60	21	tqm	tqm	ADJ
ajmri-3070	60	22	and	and	CCONJ
ajmri-3070	60	23	leadership	leadership	NOUN
ajmri-3070	60	24	in	in	ADP
ajmri-3070	60	25	raising	raise	VERB
ajmri-3070	60	26	quality	quality	NOUN
ajmri-3070	60	27	standards	standard	NOUN
ajmri-3070	60	28	and	and	CCONJ
ajmri-3070	60	29	academic	academic	ADJ
ajmri-3070	60	30	performance	performance	NOUN
ajmri-3070	60	31	(	(	PUNCT
ajmri-3070	60	32	aldaweesh	aldaweesh	ADJ
ajmri-3070	60	33	,	,	PUNCT
ajmri-3070	60	34	2018	2018	NUM
ajmri-3070	60	35	)	)	PUNCT
ajmri-3070	60	36	.	.	PUNCT
ajmri-3070	61	1	methodology	methodology	NOUN
ajmri-3070	61	2	research	research	NOUN
ajmri-3070	61	3	design	design	VERB
ajmri-3070	61	4	the	the	DET
ajmri-3070	61	5	present	present	ADJ
ajmri-3070	61	6	research	research	NOUN
ajmri-3070	61	7	employed	employ	VERB
ajmri-3070	61	8	a	a	DET
ajmri-3070	61	9	mixed	mixed	ADJ
ajmri-3070	61	10	method	method	NOUN
ajmri-3070	61	11	approach	approach	NOUN
ajmri-3070	61	12	,	,	PUNCT
ajmri-3070	61	13	integrating	integrate	VERB
ajmri-3070	61	14	qualitative	qualitative	ADJ
ajmri-3070	61	15	and	and	CCONJ
ajmri-3070	61	16	quantitative	quantitative	ADJ
ajmri-3070	61	17	methods	method	NOUN
ajmri-3070	61	18	to	to	PART
ajmri-3070	61	19	comprehensively	comprehensively	ADV
ajmri-3070	61	20	analyze	analyze	VERB
ajmri-3070	61	21	the	the	DET
ajmri-3070	61	22	implementation	implementation	NOUN
ajmri-3070	61	23	of	of	ADP
ajmri-3070	61	24	total	total	ADJ
ajmri-3070	61	25	quality	quality	NOUN
ajmri-3070	61	26	management	management	NOUN
ajmri-3070	61	27	(	(	PUNCT
ajmri-3070	61	28	tqm	tqm	PROPN
ajmri-3070	61	29	)	)	PUNCT
ajmri-3070	61	30	at	at	ADP
ajmri-3070	61	31	saudi	saudi	PROPN
ajmri-3070	61	32	consolidated	consolidated	PROPN
ajmri-3070	61	33	electric	electric	ADJ
ajmri-3070	61	34	company	company	NOUN
ajmri-3070	61	35	(	(	PUNCT
ajmri-3070	61	36	scec	scec	PROPN
ajmri-3070	61	37	)	)	PUNCT
ajmri-3070	61	38	.	.	PUNCT
ajmri-3070	62	1	the	the	DET
ajmri-3070	62	2	methodology	methodology	NOUN
ajmri-3070	62	3	was	be	AUX
ajmri-3070	62	4	structured	structure	VERB
ajmri-3070	62	5	around	around	ADP
ajmri-3070	62	6	the	the	DET
ajmri-3070	62	7	systematic	systematic	ADJ
ajmri-3070	62	8	tqm	tqm	ADJ
ajmri-3070	62	9	implementation	implementation	NOUN
ajmri-3070	62	10	process	process	NOUN
ajmri-3070	62	11	as	as	SCONJ
ajmri-3070	62	12	outlined	outline	VERB
ajmri-3070	62	13	by	by	ADP
ajmri-3070	62	14	oakland	oakland	PROPN
ajmri-3070	62	15	(	(	PUNCT
ajmri-3070	62	16	o’toole	o’toole	PROPN
ajmri-3070	62	17	jr	jr	PROPN
ajmri-3070	62	18	,	,	PUNCT
ajmri-3070	62	19	2011	2011	NUM
ajmri-3070	62	20	;	;	PUNCT
ajmri-3070	62	21	tqm	tqm	NUM
ajmri-3070	62	22	,	,	PUNCT
ajmri-3070	62	23	1993	1993	NUM
ajmri-3070	62	24	)	)	PUNCT
ajmri-3070	62	25	(	(	PUNCT
ajmri-3070	62	26	1993	1993	NUM
ajmri-3070	62	27	and	and	CCONJ
ajmri-3070	62	28	flood	flood	NOUN
ajmri-3070	62	29	(	(	PUNCT
ajmri-3070	62	30	1995	1995	NUM
ajmri-3070	62	31	)	)	PUNCT
ajmri-3070	62	32	.	.	PUNCT
ajmri-3070	63	1	dual	dual	ADJ
ajmri-3070	63	2	stages	stage	NOUN
ajmri-3070	63	3	of	of	ADP
ajmri-3070	63	4	tqm	tqm	ADJ
ajmri-3070	63	5	implementation	implementation	NOUN
ajmri-3070	63	6	according	accord	VERB
ajmri-3070	63	7	to	to	ADP
ajmri-3070	63	8	flood	flood	NOUN
ajmri-3070	63	9	(	(	PUNCT
ajmri-3070	63	10	1995	1995	NUM
ajmri-3070	63	11	)	)	PUNCT
ajmri-3070	63	12	(	(	PUNCT
ajmri-3070	63	13	ajayi	ajayi	NOUN
ajmri-3070	63	14	&	&	CCONJ
ajmri-3070	63	15	osunsanmi	osunsanmi	PROPN
ajmri-3070	63	16	,	,	PUNCT
ajmri-3070	63	17	2018	2018	NUM
ajmri-3070	63	18	;	;	PUNCT
ajmri-3070	63	19	galperin	galperin	NOUN
ajmri-3070	63	20	&	&	CCONJ
ajmri-3070	63	21	lituchy	lituchy	PROPN
ajmri-3070	63	22	,	,	PUNCT
ajmri-3070	63	23	1999	1999	NUM
ajmri-3070	63	24	)	)	PUNCT
ajmri-3070	63	25	,	,	PUNCT
ajmri-3070	63	26	tqm	tqm	ADJ
ajmri-3070	63	27	implementation	implementation	NOUN
ajmri-3070	63	28	involves	involve	VERB
ajmri-3070	63	29	two	two	NUM
ajmri-3070	63	30	main	main	ADJ
ajmri-3070	63	31	stages	stage	NOUN
ajmri-3070	63	32	:	:	PUNCT
ajmri-3070	63	33	setting	set	VERB
ajmri-3070	63	34	up	up	ADP
ajmri-3070	63	35	and	and	CCONJ
ajmri-3070	63	36	operationalizing	operationalize	VERB
ajmri-3070	63	37	steering	steering	NOUN
ajmri-3070	63	38	groups	group	NOUN
ajmri-3070	63	39	and	and	CCONJ
ajmri-3070	63	40	quality	quality	NOUN
ajmri-3070	63	41	action	action	NOUN
ajmri-3070	63	42	teams	team	NOUN
ajmri-3070	63	43	.	.	PUNCT
ajmri-3070	64	1	to	to	PART
ajmri-3070	64	2	capture	capture	VERB
ajmri-3070	64	3	the	the	DET
ajmri-3070	64	4	complexity	complexity	NOUN
ajmri-3070	64	5	of	of	ADP
ajmri-3070	64	6	these	these	DET
ajmri-3070	64	7	stages	stage	NOUN
ajmri-3070	64	8	,	,	PUNCT
ajmri-3070	64	9	qualitative	qualitative	ADJ
ajmri-3070	64	10	methods	method	NOUN
ajmri-3070	64	11	(	(	PUNCT
ajmri-3070	64	12	such	such	ADJ
ajmri-3070	64	13	as	as	ADP
ajmri-3070	64	14	interviews	interview	NOUN
ajmri-3070	64	15	and	and	CCONJ
ajmri-3070	64	16	focus	focus	NOUN
ajmri-3070	64	17	groups	group	NOUN
ajmri-3070	64	18	)	)	PUNCT
ajmri-3070	64	19	provided	provide	VERB
ajmri-3070	64	20	insights	insight	NOUN
ajmri-3070	64	21	into	into	ADP
ajmri-3070	64	22	the	the	DET
ajmri-3070	64	23	experiences	experience	NOUN
ajmri-3070	64	24	and	and	CCONJ
ajmri-3070	64	25	perceptions	perception	NOUN
ajmri-3070	64	26	of	of	ADP
ajmri-3070	64	27	these	these	DET
ajmri-3070	64	28	involved	involve	VERB
ajmri-3070	64	29	processes	process	NOUN
ajmri-3070	64	30	.	.	PUNCT
ajmri-3070	65	1	meanwhile	meanwhile	ADV
ajmri-3070	65	2	,	,	PUNCT
ajmri-3070	65	3	quantitative	quantitative	ADJ
ajmri-3070	65	4	methods	method	NOUN
ajmri-3070	65	5	(	(	PUNCT
ajmri-3070	65	6	such	such	ADJ
ajmri-3070	65	7	as	as	ADP
ajmri-3070	65	8	surveys	survey	NOUN
ajmri-3070	65	9	and	and	CCONJ
ajmri-3070	65	10	performance	performance	NOUN
ajmri-3070	65	11	data	datum	NOUN
ajmri-3070	65	12	analysis	analysis	NOUN
ajmri-3070	65	13	)	)	PUNCT
ajmri-3070	65	14	measured	measure	VERB
ajmri-3070	65	15	the	the	DET
ajmri-3070	65	16	impact	impact	NOUN
ajmri-3070	65	17	and	and	CCONJ
ajmri-3070	65	18	effectiveness	effectiveness	NOUN
ajmri-3070	65	19	of	of	ADP
ajmri-3070	65	20	these	these	DET
ajmri-3070	65	21	stages	stage	NOUN
ajmri-3070	65	22	in	in	ADP
ajmri-3070	65	23	a	a	DET
ajmri-3070	65	24	structured	structured	ADJ
ajmri-3070	65	25	manner	manner	NOUN
ajmri-3070	65	26	.	.	PUNCT
ajmri-3070	66	1	systematic	systematic	ADJ
ajmri-3070	66	2	proceeding	proceeding	NOUN
ajmri-3070	66	3	of	of	ADP
ajmri-3070	66	4	tqm	tqm	PROPN
ajmri-3070	66	5	the	the	DET
ajmri-3070	66	6	systematic	systematic	ADJ
ajmri-3070	66	7	proceeding	proceeding	NOUN
ajmri-3070	66	8	of	of	ADP
ajmri-3070	66	9	tqm	tqm	PROPN
ajmri-3070	66	10	involved	involve	VERB
ajmri-3070	66	11	several	several	ADJ
ajmri-3070	66	12	critical	critical	ADJ
ajmri-3070	66	13	steps	step	NOUN
ajmri-3070	66	14	,	,	PUNCT
ajmri-3070	66	15	including	include	VERB
ajmri-3070	66	16	setting	set	VERB
ajmri-3070	66	17	up	up	ADP
ajmri-3070	66	18	quality	quality	NOUN
ajmri-3070	66	19	councils	council	NOUN
ajmri-3070	66	20	,	,	PUNCT
ajmri-3070	66	21	developing	develop	VERB
ajmri-3070	66	22	a	a	DET
ajmri-3070	66	23	mission	mission	NOUN
ajmri-3070	66	24	statement	statement	NOUN
ajmri-3070	66	25	,	,	PUNCT
ajmri-3070	66	26	formalizing	formalizing	NOUN
ajmri-3070	66	27	quality	quality	NOUN
ajmri-3070	66	28	improvement	improvement	NOUN
ajmri-3070	66	29	plans	plan	NOUN
ajmri-3070	66	30	,	,	PUNCT
ajmri-3070	66	31	communicating	communicate	VERB
ajmri-3070	66	32	the	the	DET
ajmri-3070	66	33	tqm	tqm	ADJ
ajmri-3070	66	34	commitment	commitment	NOUN
ajmri-3070	66	35	,	,	PUNCT
ajmri-3070	66	36	conducting	conduct	VERB
ajmri-3070	66	37	organization	organization	NOUN
ajmri-3070	66	38	analysis	analysis	NOUN
ajmri-3070	66	39	,	,	PUNCT
ajmri-3070	66	40	designing	design	VERB
ajmri-3070	66	41	training	training	NOUN
ajmri-3070	66	42	programs	program	NOUN
ajmri-3070	66	43	,	,	PUNCT
ajmri-3070	66	44	identifying	identify	VERB
ajmri-3070	66	45	improvement	improvement	NOUN
ajmri-3070	66	46	areas	area	NOUN
ajmri-3070	66	47	,	,	PUNCT
ajmri-3070	66	48	and	and	CCONJ
ajmri-3070	66	49	implementing	implement	VERB
ajmri-3070	66	50	improvement	improvement	NOUN
ajmri-3070	66	51	plans	plan	NOUN
ajmri-3070	66	52	.	.	PUNCT
ajmri-3070	67	1	pa	pa	PROPN
ajmri-3070	67	2	ge	ge	PROPN
ajmri-3070	67	3	15	15	NUM
ajmri-3070	67	4	0	0	NUM
ajmri-3070	68	1	https://journals.e-palli.com/home/index.php/ajmri	https://journals.e-palli.com/home/index.php/ajmri	PROPN
ajmri-3070	68	2	am	am	NOUN
ajmri-3070	68	3	.	.	PUNCT
ajmri-3070	69	1	j.	j.	PROPN
ajmri-3070	69	2	multidis	multidis	PROPN
ajmri-3070	69	3	.	.	PUNCT
ajmri-3070	70	1	res	re	NOUN
ajmri-3070	70	2	.	.	PUNCT
ajmri-3070	71	1	innov	innov	PROPN
ajmri-3070	71	2	.	.	PUNCT
ajmri-3070	72	1	3(4	3(4	NUM
ajmri-3070	72	2	)	)	PUNCT
ajmri-3070	72	3	148	148	NUM
ajmri-3070	72	4	-	-	SYM
ajmri-3070	72	5	152	152	NUM
ajmri-3070	72	6	,	,	PUNCT
ajmri-3070	72	7	2024	2024	NUM
ajmri-3070	72	8	data	datum	NOUN
ajmri-3070	72	9	collection	collection	NOUN
ajmri-3070	72	10	methods	method	NOUN
ajmri-3070	72	11	to	to	PART
ajmri-3070	72	12	gather	gather	VERB
ajmri-3070	72	13	comprehensive	comprehensive	ADJ
ajmri-3070	72	14	and	and	CCONJ
ajmri-3070	72	15	actionable	actionable	ADJ
ajmri-3070	72	16	data	datum	NOUN
ajmri-3070	72	17	on	on	ADP
ajmri-3070	72	18	total	total	ADJ
ajmri-3070	72	19	quality	quality	NOUN
ajmri-3070	72	20	management	management	NOUN
ajmri-3070	72	21	(	(	PUNCT
ajmri-3070	72	22	tqm	tqm	ADJ
ajmri-3070	72	23	)	)	PUNCT
ajmri-3070	72	24	practices	practice	NOUN
ajmri-3070	72	25	at	at	ADP
ajmri-3070	72	26	saudi	saudi	ADJ
ajmri-3070	72	27	consolidated	consolidated	PROPN
ajmri-3070	72	28	electric	electric	ADJ
ajmri-3070	72	29	company	company	NOUN
ajmri-3070	72	30	(	(	PUNCT
ajmri-3070	72	31	scec	scec	PROPN
ajmri-3070	72	32	)	)	PUNCT
ajmri-3070	72	33	,	,	PUNCT
ajmri-3070	72	34	various	various	ADJ
ajmri-3070	72	35	tqm	tqm	ADJ
ajmri-3070	72	36	tools	tool	NOUN
ajmri-3070	72	37	and	and	CCONJ
ajmri-3070	72	38	methods	method	NOUN
ajmri-3070	72	39	can	can	AUX
ajmri-3070	72	40	be	be	AUX
ajmri-3070	72	41	employed	employ	VERB
ajmri-3070	72	42	.	.	PUNCT
ajmri-3070	73	1	in	in	ADP
ajmri-3070	73	2	the	the	DET
ajmri-3070	73	3	present	present	ADJ
ajmri-3070	73	4	research	research	NOUN
ajmri-3070	73	5	study	study	NOUN
ajmri-3070	73	6	,	,	PUNCT
ajmri-3070	73	7	surveys	survey	NOUN
ajmri-3070	73	8	and	and	CCONJ
ajmri-3070	73	9	questionnaires	questionnaire	NOUN
ajmri-3070	73	10	were	be	AUX
ajmri-3070	73	11	used	use	VERB
ajmri-3070	73	12	to	to	PART
ajmri-3070	73	13	gather	gather	VERB
ajmri-3070	73	14	quantitative	quantitative	ADJ
ajmri-3070	73	15	data	datum	NOUN
ajmri-3070	73	16	on	on	ADP
ajmri-3070	73	17	employee	employee	NOUN
ajmri-3070	73	18	perceptions	perception	NOUN
ajmri-3070	73	19	,	,	PUNCT
ajmri-3070	73	20	customer	customer	NOUN
ajmri-3070	73	21	satisfaction	satisfaction	NOUN
ajmri-3070	73	22	,	,	PUNCT
ajmri-3070	73	23	and	and	CCONJ
ajmri-3070	73	24	supplier	supplier	NOUN
ajmri-3070	73	25	feedback	feedback	NOUN
ajmri-3070	73	26	regarding	regard	VERB
ajmri-3070	73	27	tqm	tqm	ADJ
ajmri-3070	73	28	practices	practice	NOUN
ajmri-3070	73	29	.	.	PUNCT
ajmri-3070	74	1	sample	sample	NOUN
ajmri-3070	74	2	size	size	NOUN
ajmri-3070	74	3	five	five	NUM
ajmri-3070	74	4	hundred	hundred	NUM
ajmri-3070	74	5	fifty	fifty	NUM
ajmri-3070	74	6	participants	participant	NOUN
ajmri-3070	74	7	were	be	AUX
ajmri-3070	74	8	selected	select	VERB
ajmri-3070	74	9	to	to	PART
ajmri-3070	74	10	ensure	ensure	VERB
ajmri-3070	74	11	a	a	DET
ajmri-3070	74	12	comprehensive	comprehensive	ADJ
ajmri-3070	74	13	and	and	CCONJ
ajmri-3070	74	14	representative	representative	ADJ
ajmri-3070	74	15	analysis	analysis	NOUN
ajmri-3070	74	16	of	of	ADP
ajmri-3070	74	17	tqm	tqm	ADJ
ajmri-3070	74	18	practices	practice	NOUN
ajmri-3070	74	19	at	at	ADP
ajmri-3070	74	20	scec	scec	NOUN
ajmri-3070	74	21	.	.	PUNCT
ajmri-3070	75	1	the	the	DET
ajmri-3070	75	2	sample	sample	NOUN
ajmri-3070	75	3	included	include	VERB
ajmri-3070	75	4	200	200	NUM
ajmri-3070	75	5	employees	employee	NOUN
ajmri-3070	75	6	from	from	ADP
ajmri-3070	75	7	different	different	ADJ
ajmri-3070	75	8	departments	department	NOUN
ajmri-3070	75	9	and	and	CCONJ
ajmri-3070	75	10	hierarchical	hierarchical	ADJ
ajmri-3070	75	11	levels	level	NOUN
ajmri-3070	75	12	,	,	PUNCT
ajmri-3070	75	13	300	300	NUM
ajmri-3070	75	14	customers	customer	NOUN
ajmri-3070	75	15	(	(	PUNCT
ajmri-3070	75	16	100	100	NUM
ajmri-3070	75	17	residential	residential	ADJ
ajmri-3070	75	18	,	,	PUNCT
ajmri-3070	75	19	100	100	NUM
ajmri-3070	75	20	commercials	commercial	NOUN
ajmri-3070	75	21	and	and	CCONJ
ajmri-3070	75	22	100	100	NUM
ajmri-3070	75	23	industrial	industrial	ADJ
ajmri-3070	75	24	)	)	PUNCT
ajmri-3070	75	25	,	,	PUNCT
ajmri-3070	75	26	and	and	CCONJ
ajmri-3070	75	27	50	50	NUM
ajmri-3070	75	28	key	key	ADJ
ajmri-3070	75	29	suppliers	supplier	NOUN
ajmri-3070	75	30	.	.	PUNCT
ajmri-3070	76	1	sample	sample	NOUN
ajmri-3070	76	2	survey	survey	NOUN
ajmri-3070	76	3	questions	question	NOUN
ajmri-3070	76	4	addressed	address	VERB
ajmri-3070	76	5	the	the	DET
ajmri-3070	76	6	understanding	understanding	NOUN
ajmri-3070	76	7	of	of	ADP
ajmri-3070	76	8	tqm	tqm	ADJ
ajmri-3070	76	9	initiatives	initiative	NOUN
ajmri-3070	76	10	,	,	PUNCT
ajmri-3070	76	11	satisfaction	satisfaction	NOUN
ajmri-3070	76	12	with	with	ADP
ajmri-3070	76	13	quality	quality	NOUN
ajmri-3070	76	14	improvement	improvement	NOUN
ajmri-3070	76	15	,	,	PUNCT
ajmri-3070	76	16	and	and	CCONJ
ajmri-3070	76	17	communication	communication	NOUN
ajmri-3070	76	18	effectiveness	effectiveness	NOUN
ajmri-3070	76	19	regarding	regard	VERB
ajmri-3070	76	20	quality	quality	NOUN
ajmri-3070	76	21	standards	standard	NOUN
ajmri-3070	76	22	and	and	CCONJ
ajmri-3070	76	23	procedures	procedure	NOUN
ajmri-3070	76	24	.	.	PUNCT
ajmri-3070	77	1	selection	selection	NOUN
ajmri-3070	77	2	criteria	criterion	NOUN
ajmri-3070	77	3	for	for	ADP
ajmri-3070	77	4	participants	participant	NOUN
ajmri-3070	77	5	the	the	DET
ajmri-3070	77	6	selection	selection	NOUN
ajmri-3070	77	7	criteria	criterion	NOUN
ajmri-3070	77	8	for	for	ADP
ajmri-3070	77	9	participants	participant	NOUN
ajmri-3070	77	10	in	in	ADP
ajmri-3070	77	11	the	the	DET
ajmri-3070	77	12	survey	survey	NOUN
ajmri-3070	77	13	and	and	CCONJ
ajmri-3070	77	14	questionnaire	questionnaire	NOUN
ajmri-3070	77	15	aimed	aim	VERB
ajmri-3070	77	16	to	to	PART
ajmri-3070	77	17	ensure	ensure	VERB
ajmri-3070	77	18	a	a	DET
ajmri-3070	77	19	comprehensive	comprehensive	ADJ
ajmri-3070	77	20	and	and	CCONJ
ajmri-3070	77	21	representative	representative	ADJ
ajmri-3070	77	22	analysis	analysis	NOUN
ajmri-3070	77	23	of	of	ADP
ajmri-3070	77	24	tqm	tqm	ADJ
ajmri-3070	77	25	practices	practice	NOUN
ajmri-3070	77	26	at	at	ADP
ajmri-3070	77	27	scec	scec	NOUN
ajmri-3070	77	28	.	.	PUNCT
ajmri-3070	78	1	employees	employee	NOUN
ajmri-3070	78	2	(	(	PUNCT
ajmri-3070	78	3	200	200	NUM
ajmri-3070	78	4	participants	participant	NOUN
ajmri-3070	78	5	)	)	PUNCT
ajmri-3070	78	6	participants	participant	NOUN
ajmri-3070	78	7	were	be	AUX
ajmri-3070	78	8	selected	select	VERB
ajmri-3070	78	9	to	to	PART
ajmri-3070	78	10	ensure	ensure	VERB
ajmri-3070	78	11	balanced	balanced	ADJ
ajmri-3070	78	12	representation	representation	NOUN
ajmri-3070	78	13	from	from	ADP
ajmri-3070	78	14	all	all	DET
ajmri-3070	78	15	key	key	ADJ
ajmri-3070	78	16	departments	department	NOUN
ajmri-3070	78	17	,	,	PUNCT
ajmri-3070	78	18	including	include	VERB
ajmri-3070	78	19	management	management	NOUN
ajmri-3070	78	20	,	,	PUNCT
ajmri-3070	78	21	operational	operational	ADJ
ajmri-3070	78	22	,	,	PUNCT
ajmri-3070	78	23	and	and	CCONJ
ajmri-3070	78	24	administrative	administrative	ADJ
ajmri-3070	78	25	staff	staff	NOUN
ajmri-3070	78	26	.	.	PUNCT
ajmri-3070	79	1	employees	employee	NOUN
ajmri-3070	79	2	from	from	ADP
ajmri-3070	79	3	various	various	ADJ
ajmri-3070	79	4	hierarchical	hierarchical	ADJ
ajmri-3070	79	5	levels	level	NOUN
ajmri-3070	79	6	,	,	PUNCT
ajmri-3070	79	7	from	from	ADP
ajmri-3070	79	8	senior	senior	ADJ
ajmri-3070	79	9	management	management	NOUN
ajmri-3070	79	10	to	to	ADP
ajmri-3070	79	11	entry	entry	NOUN
ajmri-3070	79	12	-	-	PUNCT
ajmri-3070	79	13	level	level	NOUN
ajmri-3070	79	14	staff	staff	NOUN
ajmri-3070	79	15	,	,	PUNCT
ajmri-3070	79	16	were	be	AUX
ajmri-3070	79	17	included	include	VERB
ajmri-3070	79	18	.	.	PUNCT
ajmri-3070	80	1	priority	priority	NOUN
ajmri-3070	80	2	was	be	AUX
ajmri-3070	80	3	given	give	VERB
ajmri-3070	80	4	to	to	ADP
ajmri-3070	80	5	those	those	PRON
ajmri-3070	80	6	with	with	ADP
ajmri-3070	80	7	direct	direct	ADJ
ajmri-3070	80	8	involvement	involvement	NOUN
ajmri-3070	80	9	or	or	CCONJ
ajmri-3070	80	10	experience	experience	NOUN
ajmri-3070	80	11	with	with	ADP
ajmri-3070	80	12	tqm	tqm	ADJ
ajmri-3070	80	13	initiatives	initiative	NOUN
ajmri-3070	80	14	to	to	PART
ajmri-3070	80	15	provide	provide	VERB
ajmri-3070	80	16	insights	insight	NOUN
ajmri-3070	80	17	from	from	ADP
ajmri-3070	80	18	those	those	PRON
ajmri-3070	80	19	directly	directly	ADV
ajmri-3070	80	20	impacted	impact	VERB
ajmri-3070	80	21	by	by	ADP
ajmri-3070	80	22	these	these	DET
ajmri-3070	80	23	practices	practice	NOUN
ajmri-3070	80	24	.	.	PUNCT
ajmri-3070	81	1	additionally	additionally	ADV
ajmri-3070	81	2	,	,	PUNCT
ajmri-3070	81	3	a	a	DET
ajmri-3070	81	4	representative	representative	NOUN
ajmri-3070	81	5	from	from	ADP
ajmri-3070	81	6	different	different	ADJ
ajmri-3070	81	7	geographic	geographic	ADJ
ajmri-3070	81	8	locations	location	NOUN
ajmri-3070	81	9	or	or	CCONJ
ajmri-3070	81	10	branches	branch	NOUN
ajmri-3070	81	11	of	of	ADP
ajmri-3070	81	12	scec	scec	PROPN
ajmri-3070	81	13	was	be	AUX
ajmri-3070	81	14	ensured	ensure	VERB
ajmri-3070	81	15	.	.	PUNCT
ajmri-3070	82	1	this	this	DET
ajmri-3070	82	2	diverse	diverse	ADJ
ajmri-3070	82	3	selection	selection	NOUN
ajmri-3070	82	4	captured	capture	VERB
ajmri-3070	82	5	a	a	DET
ajmri-3070	82	6	comprehensive	comprehensive	ADJ
ajmri-3070	82	7	view	view	NOUN
ajmri-3070	82	8	of	of	ADP
ajmri-3070	82	9	tqm	tqm	ADJ
ajmri-3070	82	10	practices	practice	NOUN
ajmri-3070	82	11	across	across	ADP
ajmri-3070	82	12	the	the	DET
ajmri-3070	82	13	organization	organization	NOUN
ajmri-3070	82	14	,	,	PUNCT
ajmri-3070	82	15	reflecting	reflect	VERB
ajmri-3070	82	16	different	different	ADJ
ajmri-3070	82	17	roles	role	NOUN
ajmri-3070	82	18	,	,	PUNCT
ajmri-3070	82	19	responsibilities	responsibility	NOUN
ajmri-3070	82	20	and	and	CCONJ
ajmri-3070	82	21	experiences	experience	NOUN
ajmri-3070	82	22	.	.	PUNCT
ajmri-3070	83	1	customers	customer	NOUN
ajmri-3070	83	2	(	(	PUNCT
ajmri-3070	83	3	300	300	NUM
ajmri-3070	83	4	participants	participant	NOUN
ajmri-3070	83	5	)	)	PUNCT
ajmri-3070	83	6	the	the	DET
ajmri-3070	83	7	sample	sample	NOUN
ajmri-3070	83	8	was	be	AUX
ajmri-3070	83	9	divided	divide	VERB
ajmri-3070	83	10	equally	equally	ADV
ajmri-3070	83	11	among	among	ADP
ajmri-3070	83	12	residential	residential	ADJ
ajmri-3070	83	13	(	(	PUNCT
ajmri-3070	83	14	100	100	NUM
ajmri-3070	83	15	)	)	PUNCT
ajmri-3070	83	16	,	,	PUNCT
ajmri-3070	83	17	commercial	commercial	NOUN
ajmri-3070	83	18	(	(	PUNCT
ajmri-3070	83	19	100	100	NUM
ajmri-3070	83	20	)	)	PUNCT
ajmri-3070	83	21	and	and	CCONJ
ajmri-3070	83	22	industrial	industrial	ADJ
ajmri-3070	83	23	(	(	PUNCT
ajmri-3070	83	24	100	100	NUM
ajmri-3070	83	25	)	)	PUNCT
ajmri-3070	83	26	users	user	NOUN
ajmri-3070	83	27	to	to	PART
ajmri-3070	83	28	capture	capture	VERB
ajmri-3070	83	29	diverse	diverse	ADJ
ajmri-3070	83	30	customer	customer	NOUN
ajmri-3070	83	31	perspectives	perspective	NOUN
ajmri-3070	83	32	.	.	PUNCT
ajmri-3070	84	1	customers	customer	NOUN
ajmri-3070	84	2	with	with	ADP
ajmri-3070	84	3	varying	vary	VERB
ajmri-3070	84	4	electricity	electricity	NOUN
ajmri-3070	84	5	usage	usage	NOUN
ajmri-3070	84	6	levels	level	NOUN
ajmri-3070	84	7	were	be	AUX
ajmri-3070	84	8	included	include	VERB
ajmri-3070	84	9	to	to	PART
ajmri-3070	84	10	understand	understand	VERB
ajmri-3070	84	11	how	how	SCONJ
ajmri-3070	84	12	tqm	tqm	ADJ
ajmri-3070	84	13	practices	practice	NOUN
ajmri-3070	84	14	impact	impact	VERB
ajmri-3070	84	15	different	different	ADJ
ajmri-3070	84	16	consumption	consumption	NOUN
ajmri-3070	84	17	patterns	pattern	NOUN
ajmri-3070	84	18	.	.	PUNCT
ajmri-3070	85	1	long	long	ADJ
ajmri-3070	85	2	term	term	NOUN
ajmri-3070	85	3	and	and	CCONJ
ajmri-3070	85	4	ewer	ewer	NOUN
ajmri-3070	85	5	customers	customer	NOUN
ajmri-3070	85	6	were	be	AUX
ajmri-3070	85	7	selected	select	VERB
ajmri-3070	85	8	to	to	PART
ajmri-3070	85	9	compare	compare	VERB
ajmri-3070	85	10	perceptions	perception	NOUN
ajmri-3070	85	11	of	of	ADP
ajmri-3070	85	12	quality	quality	NOUN
ajmri-3070	85	13	over	over	ADP
ajmri-3070	85	14	time	time	NOUN
ajmri-3070	85	15	.	.	PUNCT
ajmri-3070	86	1	the	the	DET
ajmri-3070	86	2	sample	sample	NOUN
ajmri-3070	86	3	included	include	VERB
ajmri-3070	86	4	customers	customer	NOUN
ajmri-3070	86	5	from	from	ADP
ajmri-3070	86	6	other	other	ADJ
ajmri-3070	86	7	regions	region	NOUN
ajmri-3070	86	8	served	serve	VERB
ajmri-3070	86	9	by	by	ADP
ajmri-3070	86	10	scec	scec	NOUN
ajmri-3070	86	11	to	to	PART
ajmri-3070	86	12	ensure	ensure	VERB
ajmri-3070	86	13	geographical	geographical	ADJ
ajmri-3070	86	14	diversity	diversity	NOUN
ajmri-3070	86	15	.	.	PUNCT
ajmri-3070	87	1	it	it	PRON
ajmri-3070	87	2	will	will	AUX
ajmri-3070	87	3	provide	provide	VERB
ajmri-3070	87	4	a	a	DET
ajmri-3070	87	5	holistic	holistic	ADJ
ajmri-3070	87	6	view	view	NOUN
ajmri-3070	87	7	of	of	ADP
ajmri-3070	87	8	customer	customer	NOUN
ajmri-3070	87	9	satisfaction	satisfaction	NOUN
ajmri-3070	87	10	and	and	CCONJ
ajmri-3070	87	11	feedback	feedback	NOUN
ajmri-3070	87	12	on	on	ADP
ajmri-3070	87	13	tqm	tqm	ADJ
ajmri-3070	87	14	practices	practice	NOUN
ajmri-3070	87	15	.	.	PUNCT
ajmri-3070	88	1	supplier	supplier	NOUN
ajmri-3070	88	2	(	(	PUNCT
ajmri-3070	88	3	50	50	NUM
ajmri-3070	88	4	participants	participant	NOUN
ajmri-3070	88	5	)	)	PUNCT
ajmri-3070	88	6	the	the	DET
ajmri-3070	88	7	study	study	NOUN
ajmri-3070	88	8	focused	focus	VERB
ajmri-3070	88	9	on	on	ADP
ajmri-3070	88	10	key	key	ADJ
ajmri-3070	88	11	suppliers	supplier	NOUN
ajmri-3070	88	12	providing	provide	VERB
ajmri-3070	88	13	critical	critical	ADJ
ajmri-3070	88	14	materials	material	NOUN
ajmri-3070	88	15	and	and	CCONJ
ajmri-3070	88	16	services	service	NOUN
ajmri-3070	88	17	to	to	PART
ajmri-3070	88	18	scec	scec	VERB
ajmri-3070	88	19	,	,	PUNCT
ajmri-3070	88	20	assessing	assess	VERB
ajmri-3070	88	21	their	their	PRON
ajmri-3070	88	22	experiences	experience	NOUN
ajmri-3070	88	23	and	and	CCONJ
ajmri-3070	88	24	perspectives	perspective	NOUN
ajmri-3070	88	25	on	on	ADP
ajmri-3070	88	26	the	the	DET
ajmri-3070	88	27	effectiveness	effectiveness	NOUN
ajmri-3070	88	28	of	of	ADP
ajmri-3070	88	29	total	total	ADJ
ajmri-3070	88	30	quality	quality	NOUN
ajmri-3070	88	31	management	management	NOUN
ajmri-3070	88	32	(	(	PUNCT
ajmri-3070	88	33	tqm	tqm	ADJ
ajmri-3070	88	34	)	)	PUNCT
ajmri-3070	88	35	in	in	ADP
ajmri-3070	88	36	the	the	DET
ajmri-3070	88	37	supply	supply	NOUN
ajmri-3070	88	38	chain	chain	NOUN
ajmri-3070	88	39	.	.	PUNCT
ajmri-3070	89	1	it	it	PRON
ajmri-3070	89	2	will	will	AUX
ajmri-3070	89	3	help	help	VERB
ajmri-3070	89	4	to	to	PART
ajmri-3070	89	5	identify	identify	VERB
ajmri-3070	89	6	the	the	DET
ajmri-3070	89	7	areas	area	NOUN
ajmri-3070	89	8	for	for	ADP
ajmri-3070	89	9	improvement	improvement	NOUN
ajmri-3070	89	10	and	and	CCONJ
ajmri-3070	89	11	success	success	NOUN
ajmri-3070	89	12	in	in	ADP
ajmri-3070	89	13	tqm	tqm	ADJ
ajmri-3070	89	14	practices	practice	NOUN
ajmri-3070	89	15	.	.	PUNCT
ajmri-3070	90	1	data	datum	NOUN
ajmri-3070	90	2	analysis	analysis	NOUN
ajmri-3070	90	3	the	the	DET
ajmri-3070	90	4	data	datum	NOUN
ajmri-3070	90	5	collected	collect	VERB
ajmri-3070	90	6	from	from	ADP
ajmri-3070	90	7	surveys	survey	NOUN
ajmri-3070	90	8	,	,	PUNCT
ajmri-3070	90	9	interviews	interview	NOUN
ajmri-3070	90	10	,	,	PUNCT
ajmri-3070	90	11	focus	focus	NOUN
ajmri-3070	90	12	groups	group	NOUN
ajmri-3070	90	13	,	,	PUNCT
ajmri-3070	90	14	document	document	NOUN
ajmri-3070	90	15	reviews	review	NOUN
ajmri-3070	90	16	,	,	PUNCT
ajmri-3070	90	17	and	and	CCONJ
ajmri-3070	90	18	observations	observation	NOUN
ajmri-3070	90	19	were	be	AUX
ajmri-3070	90	20	analyzed	analyze	VERB
ajmri-3070	90	21	to	to	PART
ajmri-3070	90	22	understand	understand	VERB
ajmri-3070	90	23	tqm	tqm	ADJ
ajmri-3070	90	24	implementation	implementation	NOUN
ajmri-3070	90	25	and	and	CCONJ
ajmri-3070	90	26	its	its	PRON
ajmri-3070	90	27	impact	impact	NOUN
ajmri-3070	90	28	at	at	ADP
ajmri-3070	90	29	scec	scec	PROPN
ajmri-3070	90	30	comprehensively	comprehensively	ADV
ajmri-3070	90	31	.	.	PUNCT
ajmri-3070	91	1	qualitative	qualitative	ADJ
ajmri-3070	91	2	data	datum	NOUN
ajmri-3070	91	3	analysis	analysis	NOUN
ajmri-3070	91	4	interviews	interview	NOUN
ajmri-3070	91	5	and	and	CCONJ
ajmri-3070	91	6	focus	focus	VERB
ajmri-3070	91	7	groups	group	NOUN
ajmri-3070	91	8	transcripts	transcript	NOUN
ajmri-3070	91	9	from	from	ADP
ajmri-3070	91	10	interviews	interview	NOUN
ajmri-3070	91	11	and	and	CCONJ
ajmri-3070	91	12	focus	focus	NOUN
ajmri-3070	91	13	groups	group	NOUN
ajmri-3070	91	14	were	be	AUX
ajmri-3070	91	15	analyzed	analyze	VERB
ajmri-3070	91	16	using	use	VERB
ajmri-3070	91	17	content	content	NOUN
ajmri-3070	91	18	analysis	analysis	NOUN
ajmri-3070	91	19	to	to	PART
ajmri-3070	91	20	identify	identify	VERB
ajmri-3070	91	21	key	key	ADJ
ajmri-3070	91	22	phrases	phrase	NOUN
ajmri-3070	91	23	,	,	PUNCT
ajmri-3070	91	24	patterns	pattern	NOUN
ajmri-3070	91	25	and	and	CCONJ
ajmri-3070	91	26	significant	significant	ADJ
ajmri-3070	91	27	statements	statement	NOUN
ajmri-3070	91	28	related	relate	VERB
ajmri-3070	91	29	to	to	ADP
ajmri-3070	91	30	tqm	tqm	ADJ
ajmri-3070	91	31	experiences	experience	NOUN
ajmri-3070	91	32	,	,	PUNCT
ajmri-3070	91	33	challenges	challenge	NOUN
ajmri-3070	91	34	and	and	CCONJ
ajmri-3070	91	35	perceptions	perception	NOUN
ajmri-3070	91	36	among	among	ADP
ajmri-3070	91	37	employees	employee	NOUN
ajmri-3070	91	38	,	,	PUNCT
ajmri-3070	91	39	customers	customer	NOUN
ajmri-3070	91	40	,	,	PUNCT
ajmri-3070	91	41	and	and	CCONJ
ajmri-3070	91	42	suppliers	supplier	NOUN
ajmri-3070	91	43	.	.	PUNCT
ajmri-3070	92	1	document	document	NOUN
ajmri-3070	92	2	review	review	NOUN
ajmri-3070	92	3	documents	document	NOUN
ajmri-3070	92	4	such	such	ADJ
ajmri-3070	92	5	as	as	ADP
ajmri-3070	92	6	quality	quality	NOUN
ajmri-3070	92	7	reports	report	NOUN
ajmri-3070	92	8	,	,	PUNCT
ajmri-3070	92	9	performance	performance	NOUN
ajmri-3070	92	10	metrics	metric	NOUN
ajmri-3070	92	11	,	,	PUNCT
ajmri-3070	92	12	audit	audit	NOUN
ajmri-3070	92	13	findings	finding	NOUN
ajmri-3070	92	14	and	and	CCONJ
ajmri-3070	92	15	training	training	NOUN
ajmri-3070	92	16	evaluations	evaluation	NOUN
ajmri-3070	92	17	were	be	AUX
ajmri-3070	92	18	analyzed	analyze	VERB
ajmri-3070	92	19	to	to	PART
ajmri-3070	92	20	extract	extract	VERB
ajmri-3070	92	21	qualitative	qualitative	ADJ
ajmri-3070	92	22	insights	insight	NOUN
ajmri-3070	92	23	into	into	ADP
ajmri-3070	92	24	tqm	tqm	ADJ
ajmri-3070	92	25	practices	practice	NOUN
ajmri-3070	92	26	,	,	PUNCT
ajmri-3070	92	27	improvements	improvement	NOUN
ajmri-3070	92	28	and	and	CCONJ
ajmri-3070	92	29	challenges	challenge	NOUN
ajmri-3070	92	30	.	.	PUNCT
ajmri-3070	93	1	observations	observation	NOUN
ajmri-3070	93	2	qualitative	qualitative	VERB
ajmri-3070	93	3	data	datum	NOUN
ajmri-3070	93	4	from	from	ADP
ajmri-3070	93	5	observations	observation	NOUN
ajmri-3070	93	6	were	be	AUX
ajmri-3070	93	7	analyzed	analyze	VERB
ajmri-3070	93	8	to	to	PART
ajmri-3070	93	9	assess	assess	VERB
ajmri-3070	93	10	adherence	adherence	NOUN
ajmri-3070	93	11	to	to	ADP
ajmri-3070	93	12	tqm	tqm	ADJ
ajmri-3070	93	13	procedures	procedure	NOUN
ajmri-3070	93	14	,	,	PUNCT
ajmri-3070	93	15	identify	identify	VERB
ajmri-3070	93	16	inefficiencies	inefficiency	NOUN
ajmri-3070	93	17	and	and	CCONJ
ajmri-3070	93	18	evaluate	evaluate	VERB
ajmri-3070	93	19	the	the	DET
ajmri-3070	93	20	effectiveness	effectiveness	NOUN
ajmri-3070	93	21	of	of	ADP
ajmri-3070	93	22	quality	quality	NOUN
ajmri-3070	93	23	control	control	NOUN
ajmri-3070	93	24	measures	measure	NOUN
ajmri-3070	93	25	.	.	PUNCT
ajmri-3070	94	1	quantitative	quantitative	ADJ
ajmri-3070	94	2	data	datum	NOUN
ajmri-3070	94	3	analysis	analysis	NOUN
ajmri-3070	94	4	survey	survey	NOUN
ajmri-3070	94	5	responses	response	VERB
ajmri-3070	94	6	quantitative	quantitative	ADJ
ajmri-3070	94	7	data	datum	NOUN
ajmri-3070	94	8	from	from	ADP
ajmri-3070	94	9	surveys	survey	NOUN
ajmri-3070	94	10	and	and	CCONJ
ajmri-3070	94	11	questionnaires	questionnaire	NOUN
ajmri-3070	94	12	were	be	AUX
ajmri-3070	94	13	analyzed	analyze	VERB
ajmri-3070	94	14	descriptively	descriptively	ADV
ajmri-3070	94	15	to	to	PART
ajmri-3070	94	16	summarize	summarize	VERB
ajmri-3070	94	17	employee	employee	NOUN
ajmri-3070	94	18	perceptions	perception	NOUN
ajmri-3070	94	19	,	,	PUNCT
ajmri-3070	94	20	customer	customer	NOUN
ajmri-3070	94	21	satisfaction	satisfaction	NOUN
ajmri-3070	94	22	levels	level	NOUN
ajmri-3070	94	23	,	,	PUNCT
ajmri-3070	94	24	supplier	supplier	NOUN
ajmri-3070	94	25	feedback	feedback	NOUN
ajmri-3070	94	26	and	and	CCONJ
ajmri-3070	94	27	overall	overall	ADJ
ajmri-3070	94	28	effectiveness	effectiveness	NOUN
ajmri-3070	94	29	of	of	ADP
ajmri-3070	94	30	tqm	tqm	ADJ
ajmri-3070	94	31	practices	practice	NOUN
ajmri-3070	94	32	.	.	PUNCT
ajmri-3070	95	1	results	result	NOUN
ajmri-3070	95	2	qualitative	qualitative	VERB
ajmri-3070	95	3	data	datum	NOUN
ajmri-3070	95	4	analysis	analysis	NOUN
ajmri-3070	95	5	findings	finding	NOUN
ajmri-3070	95	6	interviews	interview	NOUN
ajmri-3070	95	7	and	and	CCONJ
ajmri-3070	95	8	focus	focus	VERB
ajmri-3070	95	9	groups	group	NOUN
ajmri-3070	95	10	customers	customer	NOUN
ajmri-3070	95	11	expressed	express	VERB
ajmri-3070	95	12	satisfaction	satisfaction	NOUN
ajmri-3070	95	13	with	with	ADP
ajmri-3070	95	14	enhanced	enhanced	ADJ
ajmri-3070	95	15	service	service	NOUN
ajmri-3070	95	16	quality	quality	NOUN
ajmri-3070	95	17	,	,	PUNCT
ajmri-3070	95	18	quicker	quick	ADJ
ajmri-3070	95	19	issue	issue	NOUN
ajmri-3070	95	20	resolution	resolution	NOUN
ajmri-3070	95	21	and	and	CCONJ
ajmri-3070	95	22	increased	increase	VERB
ajmri-3070	95	23	trust	trust	NOUN
ajmri-3070	95	24	in	in	ADP
ajmri-3070	95	25	scec	scec	PROPN
ajmri-3070	95	26	’s	’s	PART
ajmri-3070	95	27	commitment	commitment	NOUN
ajmri-3070	95	28	to	to	ADP
ajmri-3070	95	29	quality	quality	NOUN
ajmri-3070	95	30	.	.	PUNCT
ajmri-3070	96	1	document	document	NOUN
ajmri-3070	96	2	review	review	NOUN
ajmri-3070	96	3	quality	quality	NOUN
ajmri-3070	96	4	reports	report	NOUN
ajmri-3070	96	5	indicated	indicate	VERB
ajmri-3070	96	6	a	a	DET
ajmri-3070	96	7	significant	significant	ADJ
ajmri-3070	96	8	decrease	decrease	NOUN
ajmri-3070	96	9	in	in	ADP
ajmri-3070	96	10	defect	defect	NOUN
ajmri-3070	96	11	rates	rate	NOUN
ajmri-3070	96	12	post	post	ADJ
ajmri-3070	96	13	-	-	ADJ
ajmri-3070	96	14	tqm	tqm	ADJ
ajmri-3070	96	15	implementation	implementation	NOUN
ajmri-3070	96	16	,	,	PUNCT
ajmri-3070	96	17	demonstrating	demonstrate	VERB
ajmri-3070	96	18	tangible	tangible	ADJ
ajmri-3070	96	19	product/	product/	NUM
ajmri-3070	96	20	service	service	NOUN
ajmri-3070	96	21	quality	quality	NOUN
ajmri-3070	96	22	improvements	improvement	NOUN
ajmri-3070	96	23	.	.	PUNCT
ajmri-3070	97	1	training	training	NOUN
ajmri-3070	97	2	program	program	NOUN
ajmri-3070	97	3	evaluations	evaluation	NOUN
ajmri-3070	97	4	revealed	reveal	VERB
ajmri-3070	97	5	positive	positive	ADJ
ajmri-3070	97	6	feedback	feedback	NOUN
ajmri-3070	97	7	on	on	ADP
ajmri-3070	97	8	tqm	tqm	ADJ
ajmri-3070	97	9	-	-	PUNCT
ajmri-3070	97	10	related	relate	VERB
ajmri-3070	97	11	training	training	NOUN
ajmri-3070	97	12	modules	module	NOUN
ajmri-3070	97	13	,	,	PUNCT
ajmri-3070	97	14	with	with	ADP
ajmri-3070	97	15	employees	employee	NOUN
ajmri-3070	97	16	reporting	report	VERB
ajmri-3070	97	17	increased	increase	VERB
ajmri-3070	97	18	knowledge	knowledge	NOUN
ajmri-3070	97	19	and	and	CCONJ
ajmri-3070	97	20	skills	skill	NOUN
ajmri-3070	97	21	in	in	ADP
ajmri-3070	97	22	quality	quality	NOUN
ajmri-3070	97	23	management	management	NOUN
ajmri-3070	97	24	practices	practice	NOUN
ajmri-3070	97	25	.	.	PUNCT
ajmri-3070	98	1	observations	observation	NOUN
ajmri-3070	98	2	observations	observation	NOUN
ajmri-3070	98	3	showed	show	VERB
ajmri-3070	98	4	high	high	ADJ
ajmri-3070	98	5	adherence	adherence	NOUN
ajmri-3070	98	6	to	to	ADP
ajmri-3070	98	7	tqm	tqm	ADJ
ajmri-3070	98	8	procedures	procedure	NOUN
ajmri-3070	98	9	in	in	ADP
ajmri-3070	98	10	departments	department	NOUN
ajmri-3070	98	11	with	with	ADP
ajmri-3070	98	12	strong	strong	ADJ
ajmri-3070	98	13	quality	quality	NOUN
ajmri-3070	98	14	councils	council	NOUN
ajmri-3070	98	15	and	and	CCONJ
ajmri-3070	98	16	effective	effective	ADJ
ajmri-3070	98	17	communication	communication	NOUN
ajmri-3070	98	18	channels	channel	NOUN
ajmri-3070	98	19	,	,	PUNCT
ajmri-3070	98	20	leading	lead	VERB
ajmri-3070	98	21	to	to	ADP
ajmri-3070	98	22	smooth	smooth	ADJ
ajmri-3070	98	23	workflows	workflow	NOUN
ajmri-3070	98	24	and	and	CCONJ
ajmri-3070	98	25	fewer	few	ADJ
ajmri-3070	98	26	errors	error	NOUN
ajmri-3070	98	27	.	.	PUNCT
ajmri-3070	99	1	pa	pa	PROPN
ajmri-3070	99	2	ge	ge	PROPN
ajmri-3070	99	3	15	15	NUM
ajmri-3070	99	4	1	1	NUM
ajmri-3070	99	5	https://journals.e-palli.com/home/index.php/ajmri	https://journals.e-palli.com/home/index.php/ajmri	PROPN
ajmri-3070	99	6	am	am	NOUN
ajmri-3070	99	7	.	.	PUNCT
ajmri-3070	100	1	j.	j.	PROPN
ajmri-3070	100	2	multidis	multidis	PROPN
ajmri-3070	100	3	.	.	PUNCT
ajmri-3070	101	1	res	re	NOUN
ajmri-3070	101	2	.	.	PUNCT
ajmri-3070	102	1	innov	innov	PROPN
ajmri-3070	102	2	.	.	PUNCT
ajmri-3070	103	1	3(4	3(4	NUM
ajmri-3070	103	2	)	)	PUNCT
ajmri-3070	103	3	148	148	NUM
ajmri-3070	103	4	-	-	SYM
ajmri-3070	103	5	152	152	NUM
ajmri-3070	103	6	,	,	PUNCT
ajmri-3070	103	7	2024	2024	NUM
ajmri-3070	103	8	quality	quality	NOUN
ajmri-3070	103	9	control	control	NOUN
ajmri-3070	103	10	measures	measure	NOUN
ajmri-3070	103	11	implemented	implement	VERB
ajmri-3070	103	12	as	as	ADP
ajmri-3070	103	13	part	part	NOUN
ajmri-3070	103	14	of	of	ADP
ajmri-3070	103	15	tqm	tqm	PROPN
ajmri-3070	103	16	were	be	AUX
ajmri-3070	103	17	observed	observe	VERB
ajmri-3070	103	18	to	to	PART
ajmri-3070	103	19	be	be	AUX
ajmri-3070	103	20	effective	effective	ADJ
ajmri-3070	103	21	in	in	ADP
ajmri-3070	103	22	identifying	identify	VERB
ajmri-3070	103	23	and	and	CCONJ
ajmri-3070	103	24	rectifying	rectify	VERB
ajmri-3070	103	25	potential	potential	ADJ
ajmri-3070	103	26	quality	quality	NOUN
ajmri-3070	103	27	issues	issue	NOUN
ajmri-3070	103	28	in	in	ADP
ajmri-3070	103	29	real	real	ADJ
ajmri-3070	103	30	time	time	NOUN
ajmri-3070	103	31	.	.	PUNCT
ajmri-3070	104	1	quantitative	quantitative	ADJ
ajmri-3070	104	2	data	datum	NOUN
ajmri-3070	104	3	analysis	analysis	NOUN
ajmri-3070	104	4	findings	finding	NOUN
ajmri-3070	104	5	survey	survey	NOUN
ajmri-3070	104	6	responses	response	NOUN
ajmri-3070	104	7	over	over	ADP
ajmri-3070	104	8	80	80	NUM
ajmri-3070	104	9	%	%	NOUN
ajmri-3070	104	10	of	of	ADP
ajmri-3070	104	11	employed	employ	VERB
ajmri-3070	104	12	rate	rate	NOUN
ajmri-3070	104	13	their	their	PRON
ajmri-3070	104	14	understanding	understanding	NOUN
ajmri-3070	104	15	of	of	ADP
ajmri-3070	104	16	tqm	tqm	ADJ
ajmri-3070	104	17	initiatives	initiative	NOUN
ajmri-3070	104	18	as	as	ADP
ajmri-3070	104	19	good	good	ADJ
ajmri-3070	104	20	or	or	CCONJ
ajmri-3070	104	21	excellent	excellent	ADJ
ajmri-3070	104	22	,	,	PUNCT
ajmri-3070	104	23	indicating	indicate	VERB
ajmri-3070	104	24	high	high	ADJ
ajmri-3070	104	25	awareness	awareness	NOUN
ajmri-3070	104	26	and	and	CCONJ
ajmri-3070	104	27	engagement	engagement	NOUN
ajmri-3070	104	28	with	with	ADP
ajmri-3070	104	29	quality	quality	NOUN
ajmri-3070	104	30	management	management	NOUN
ajmri-3070	104	31	practices	practice	NOUN
ajmri-3070	104	32	.	.	PUNCT
ajmri-3070	105	1	customer	customer	NOUN
ajmri-3070	105	2	satisfaction	satisfaction	NOUN
ajmri-3070	105	3	significantly	significantly	ADV
ajmri-3070	105	4	increased	increase	VERB
ajmri-3070	105	5	post	post	ADJ
ajmri-3070	105	6	-	-	ADJ
ajmri-3070	105	7	tqm	tqm	ADJ
ajmri-3070	105	8	implementation	implementation	NOUN
ajmri-3070	105	9	,	,	PUNCT
ajmri-3070	105	10	with	with	ADP
ajmri-3070	105	11	a	a	DET
ajmri-3070	105	12	notable	notable	ADJ
ajmri-3070	105	13	improvement	improvement	NOUN
ajmri-3070	105	14	in	in	ADP
ajmri-3070	105	15	perceived	perceive	VERB
ajmri-3070	105	16	service	service	NOUN
ajmri-3070	105	17	reliability	reliability	NOUN
ajmri-3070	105	18	and	and	CCONJ
ajmri-3070	105	19	responsiveness	responsiveness	NOUN
ajmri-3070	105	20	.	.	PUNCT
ajmri-3070	106	1	performance	performance	NOUN
ajmri-3070	106	2	data	datum	NOUN
ajmri-3070	106	3	analysis	analysis	NOUN
ajmri-3070	106	4	defect	defect	NOUN
ajmri-3070	106	5	rates	rate	NOUN
ajmri-3070	106	6	have	have	AUX
ajmri-3070	106	7	decreased	decrease	VERB
ajmri-3070	106	8	by	by	ADP
ajmri-3070	106	9	25	25	NUM
ajmri-3070	106	10	%	%	NOUN
ajmri-3070	106	11	since	since	SCONJ
ajmri-3070	106	12	adopting	adopt	VERB
ajmri-3070	106	13	tqm	tqm	NUM
ajmri-3070	106	14	,	,	PUNCT
ajmri-3070	106	15	leading	lead	VERB
ajmri-3070	106	16	to	to	AUX
ajmri-3070	106	17	cost	cost	VERB
ajmri-3070	106	18	savings	saving	NOUN
ajmri-3070	106	19	and	and	CCONJ
ajmri-3070	106	20	enhanced	enhance	VERB
ajmri-3070	106	21	customer	customer	NOUN
ajmri-3070	106	22	satisfaction	satisfaction	NOUN
ajmri-3070	106	23	.	.	PUNCT
ajmri-3070	107	1	key	key	ADJ
ajmri-3070	107	2	performance	performance	NOUN
ajmri-3070	107	3	indicators	indicator	NOUN
ajmri-3070	107	4	related	relate	VERB
ajmri-3070	107	5	to	to	ADP
ajmri-3070	107	6	quality	quality	NOUN
ajmri-3070	107	7	metrics	metric	NOUN
ajmri-3070	107	8	,	,	PUNCT
ajmri-3070	107	9	such	such	ADJ
ajmri-3070	107	10	as	as	ADP
ajmri-3070	107	11	on	on	ADP
ajmri-3070	107	12	-	-	PUNCT
ajmri-3070	107	13	time	time	NOUN
ajmri-3070	107	14	delivery	delivery	NOUN
ajmri-3070	107	15	and	and	CCONJ
ajmri-3070	107	16	customer	customer	NOUN
ajmri-3070	107	17	complaints	complaint	NOUN
ajmri-3070	107	18	,	,	PUNCT
ajmri-3070	107	19	showed	show	VERB
ajmri-3070	107	20	consistent	consistent	ADJ
ajmri-3070	107	21	improvements	improvement	NOUN
ajmri-3070	107	22	over	over	ADP
ajmri-3070	107	23	the	the	DET
ajmri-3070	107	24	study	study	NOUN
ajmri-3070	107	25	period	period	NOUN
ajmri-3070	107	26	.	.	PUNCT
ajmri-3070	108	1	discussion	discussion	NOUN
ajmri-3070	108	2	implementing	implement	VERB
ajmri-3070	108	3	total	total	ADJ
ajmri-3070	108	4	quality	quality	NOUN
ajmri-3070	108	5	management	management	NOUN
ajmri-3070	108	6	(	(	PUNCT
ajmri-3070	108	7	tqm	tqm	PROPN
ajmri-3070	108	8	)	)	PUNCT
ajmri-3070	108	9	at	at	ADP
ajmri-3070	108	10	saudi	saudi	PROPN
ajmri-3070	108	11	consolidated	consolidated	PROPN
ajmri-3070	108	12	electric	electric	ADJ
ajmri-3070	108	13	company	company	NOUN
ajmri-3070	108	14	(	(	PUNCT
ajmri-3070	108	15	scec	scec	PROPN
ajmri-3070	108	16	)	)	PUNCT
ajmri-3070	108	17	presented	present	VERB
ajmri-3070	108	18	a	a	DET
ajmri-3070	108	19	multifaceted	multifaceted	ADJ
ajmri-3070	108	20	case	case	NOUN
ajmri-3070	108	21	of	of	ADP
ajmri-3070	108	22	organizational	organizational	ADJ
ajmri-3070	108	23	transformation	transformation	NOUN
ajmri-3070	108	24	aimed	aim	VERB
ajmri-3070	108	25	at	at	ADP
ajmri-3070	108	26	enhancing	enhance	VERB
ajmri-3070	108	27	service	service	NOUN
ajmri-3070	108	28	quality	quality	NOUN
ajmri-3070	108	29	,	,	PUNCT
ajmri-3070	108	30	operational	operational	ADJ
ajmri-3070	108	31	efficiency	efficiency	NOUN
ajmri-3070	108	32	,	,	PUNCT
ajmri-3070	108	33	and	and	CCONJ
ajmri-3070	108	34	customer	customer	NOUN
ajmri-3070	108	35	satisfaction	satisfaction	NOUN
ajmri-3070	108	36	.	.	PUNCT
ajmri-3070	109	1	customers	customer	NOUN
ajmri-3070	109	2	and	and	CCONJ
ajmri-3070	109	3	employees	employee	NOUN
ajmri-3070	109	4	provided	provide	VERB
ajmri-3070	109	5	positive	positive	ADJ
ajmri-3070	109	6	feedback	feedback	NOUN
ajmri-3070	109	7	on	on	ADP
ajmri-3070	109	8	the	the	DET
ajmri-3070	109	9	enhancements	enhancement	NOUN
ajmri-3070	109	10	in	in	ADP
ajmri-3070	109	11	service	service	NOUN
ajmri-3070	109	12	quality	quality	NOUN
ajmri-3070	109	13	and	and	CCONJ
ajmri-3070	109	14	quick	quick	ADJ
ajmri-3070	109	15	resolution	resolution	NOUN
ajmri-3070	109	16	of	of	ADP
ajmri-3070	109	17	issues	issue	NOUN
ajmri-3070	109	18	post	post	ADJ
ajmri-3070	109	19	-	-	ADJ
ajmri-3070	109	20	tqm	tqm	ADJ
ajmri-3070	109	21	implementation	implementation	NOUN
ajmri-3070	109	22	.	.	PUNCT
ajmri-3070	110	1	customers	customer	NOUN
ajmri-3070	110	2	noted	note	VERB
ajmri-3070	110	3	increased	increase	VERB
ajmri-3070	110	4	trust	trust	NOUN
ajmri-3070	110	5	in	in	ADP
ajmri-3070	110	6	scec	scec	PROPN
ajmri-3070	110	7	’s	’s	PART
ajmri-3070	110	8	commitment	commitment	NOUN
ajmri-3070	110	9	to	to	ADP
ajmri-3070	110	10	quality	quality	NOUN
ajmri-3070	110	11	,	,	PUNCT
ajmri-3070	110	12	which	which	PRON
ajmri-3070	110	13	underscores	underscore	VERB
ajmri-3070	110	14	the	the	DET
ajmri-3070	110	15	effectiveness	effectiveness	NOUN
ajmri-3070	110	16	of	of	ADP
ajmri-3070	110	17	tqm	tqm	ADJ
ajmri-3070	110	18	in	in	ADP
ajmri-3070	110	19	fostering	foster	VERB
ajmri-3070	110	20	a	a	DET
ajmri-3070	110	21	customer	customer	NOUN
ajmri-3070	110	22	-	-	PUNCT
ajmri-3070	110	23	centric	centric	NOUN
ajmri-3070	110	24	culture	culture	NOUN
ajmri-3070	110	25	.	.	PUNCT
ajmri-3070	111	1	employees	employee	NOUN
ajmri-3070	111	2	strongly	strongly	ADV
ajmri-3070	111	3	understood	understand	VERB
ajmri-3070	111	4	and	and	CCONJ
ajmri-3070	111	5	engaged	engage	VERB
ajmri-3070	111	6	with	with	ADP
ajmri-3070	111	7	tqm	tqm	ADJ
ajmri-3070	111	8	practices	practice	NOUN
ajmri-3070	111	9	,	,	PUNCT
ajmri-3070	111	10	indicating	indicate	VERB
ajmri-3070	111	11	successful	successful	ADJ
ajmri-3070	111	12	internal	internal	ADJ
ajmri-3070	111	13	communication	communication	NOUN
ajmri-3070	111	14	and	and	CCONJ
ajmri-3070	111	15	training	training	NOUN
ajmri-3070	111	16	efforts	effort	NOUN
ajmri-3070	111	17	.	.	PUNCT
ajmri-3070	112	1	the	the	DET
ajmri-3070	112	2	qualitative	qualitative	ADJ
ajmri-3070	112	3	review	review	NOUN
ajmri-3070	112	4	of	of	ADP
ajmri-3070	112	5	documents	document	NOUN
ajmri-3070	112	6	such	such	ADJ
ajmri-3070	112	7	as	as	ADP
ajmri-3070	112	8	quality	quality	NOUN
ajmri-3070	112	9	reports	report	NOUN
ajmri-3070	112	10	and	and	CCONJ
ajmri-3070	112	11	training	training	NOUN
ajmri-3070	112	12	evaluations	evaluation	NOUN
ajmri-3070	112	13	revealed	reveal	VERB
ajmri-3070	112	14	substantial	substantial	ADJ
ajmri-3070	112	15	improvements	improvement	NOUN
ajmri-3070	112	16	in	in	ADP
ajmri-3070	112	17	service	service	NOUN
ajmri-3070	112	18	quality	quality	NOUN
ajmri-3070	112	19	and	and	CCONJ
ajmri-3070	112	20	employee	employee	NOUN
ajmri-3070	112	21	competencies	competency	NOUN
ajmri-3070	112	22	.	.	PUNCT
ajmri-3070	113	1	the	the	DET
ajmri-3070	113	2	significant	significant	ADJ
ajmri-3070	113	3	decrease	decrease	NOUN
ajmri-3070	113	4	in	in	ADP
ajmri-3070	113	5	defect	defect	NOUN
ajmri-3070	113	6	rates	rate	NOUN
ajmri-3070	113	7	highlighted	highlight	VERB
ajmri-3070	113	8	in	in	ADP
ajmri-3070	113	9	quality	quality	NOUN
ajmri-3070	113	10	reports	report	NOUN
ajmri-3070	113	11	demonstrates	demonstrate	VERB
ajmri-3070	113	12	the	the	DET
ajmri-3070	113	13	tangible	tangible	ADJ
ajmri-3070	113	14	benefits	benefit	NOUN
ajmri-3070	113	15	of	of	ADP
ajmri-3070	113	16	tqm	tqm	ADJ
ajmri-3070	113	17	in	in	ADP
ajmri-3070	113	18	reducing	reduce	VERB
ajmri-3070	113	19	errors	error	NOUN
ajmri-3070	113	20	and	and	CCONJ
ajmri-3070	113	21	enhancing	enhance	VERB
ajmri-3070	113	22	service	service	NOUN
ajmri-3070	113	23	reliability	reliability	NOUN
ajmri-3070	113	24	.	.	PUNCT
ajmri-3070	114	1	positive	positive	ADJ
ajmri-3070	114	2	feedback	feedback	NOUN
ajmri-3070	114	3	from	from	ADP
ajmri-3070	114	4	training	training	NOUN
ajmri-3070	114	5	evaluations	evaluation	NOUN
ajmri-3070	114	6	suggests	suggest	VERB
ajmri-3070	114	7	that	that	SCONJ
ajmri-3070	114	8	tqm	tqm	ADJ
ajmri-3070	114	9	-	-	PUNCT
ajmri-3070	114	10	related	relate	VERB
ajmri-3070	114	11	training	training	NOUN
ajmri-3070	114	12	modules	module	NOUN
ajmri-3070	114	13	effectively	effectively	ADV
ajmri-3070	114	14	equipped	equip	VERB
ajmri-3070	114	15	employees	employee	NOUN
ajmri-3070	114	16	with	with	ADP
ajmri-3070	114	17	the	the	DET
ajmri-3070	114	18	necessary	necessary	ADJ
ajmri-3070	114	19	skills	skill	NOUN
ajmri-3070	114	20	for	for	ADP
ajmri-3070	114	21	quality	quality	NOUN
ajmri-3070	114	22	management	management	NOUN
ajmri-3070	114	23	.	.	PUNCT
ajmri-3070	115	1	direct	direct	ADJ
ajmri-3070	115	2	observations	observation	NOUN
ajmri-3070	115	3	confirmed	confirm	VERB
ajmri-3070	115	4	high	high	ADJ
ajmri-3070	115	5	adherence	adherence	NOUN
ajmri-3070	115	6	to	to	ADP
ajmri-3070	115	7	tqm	tqm	ADJ
ajmri-3070	115	8	procedures	procedure	NOUN
ajmri-3070	115	9	in	in	ADP
ajmri-3070	115	10	departments	department	NOUN
ajmri-3070	115	11	with	with	ADP
ajmri-3070	115	12	strong	strong	ADJ
ajmri-3070	115	13	quality	quality	NOUN
ajmri-3070	115	14	councils	council	NOUN
ajmri-3070	115	15	.	.	PUNCT
ajmri-3070	116	1	this	this	DET
ajmri-3070	116	2	adherence	adherence	NOUN
ajmri-3070	116	3	led	lead	VERB
ajmri-3070	116	4	to	to	ADP
ajmri-3070	116	5	smoother	smooth	ADJ
ajmri-3070	116	6	workflows	workflow	NOUN
ajmri-3070	116	7	and	and	CCONJ
ajmri-3070	116	8	fewer	few	ADJ
ajmri-3070	116	9	errors	error	NOUN
ajmri-3070	116	10	,	,	PUNCT
ajmri-3070	116	11	validating	validate	VERB
ajmri-3070	116	12	the	the	DET
ajmri-3070	116	13	effectiveness	effectiveness	NOUN
ajmri-3070	116	14	of	of	ADP
ajmri-3070	116	15	tqm	tqm	ADJ
ajmri-3070	116	16	structures	structure	NOUN
ajmri-3070	116	17	and	and	CCONJ
ajmri-3070	116	18	communication	communication	NOUN
ajmri-3070	116	19	channels	channel	NOUN
ajmri-3070	116	20	.	.	PUNCT
ajmri-3070	117	1	the	the	DET
ajmri-3070	117	2	real	real	ADJ
ajmri-3070	117	3	-	-	PUNCT
ajmri-3070	117	4	time	time	NOUN
ajmri-3070	117	5	rectification	rectification	NOUN
ajmri-3070	117	6	of	of	ADP
ajmri-3070	117	7	quality	quality	NOUN
ajmri-3070	117	8	issues	issue	NOUN
ajmri-3070	117	9	observed	observe	VERB
ajmri-3070	117	10	indicates	indicate	VERB
ajmri-3070	117	11	that	that	SCONJ
ajmri-3070	117	12	tqm	tqm	ADJ
ajmri-3070	117	13	measures	measure	NOUN
ajmri-3070	117	14	are	be	AUX
ajmri-3070	117	15	practical	practical	ADJ
ajmri-3070	117	16	and	and	CCONJ
ajmri-3070	117	17	efficient	efficient	ADJ
ajmri-3070	117	18	in	in	ADP
ajmri-3070	117	19	operational	operational	ADJ
ajmri-3070	117	20	settings	setting	NOUN
ajmri-3070	117	21	.	.	PUNCT
ajmri-3070	118	1	quantitative	quantitative	ADJ
ajmri-3070	118	2	survey	survey	NOUN
ajmri-3070	118	3	data	datum	NOUN
ajmri-3070	118	4	revealed	reveal	VERB
ajmri-3070	118	5	that	that	SCONJ
ajmri-3070	118	6	over	over	ADP
ajmri-3070	118	7	80	80	NUM
ajmri-3070	118	8	%	%	NOUN
ajmri-3070	118	9	of	of	ADP
ajmri-3070	118	10	employees	employee	NOUN
ajmri-3070	118	11	rated	rate	VERB
ajmri-3070	118	12	their	their	PRON
ajmri-3070	118	13	understanding	understanding	NOUN
ajmri-3070	118	14	of	of	ADP
ajmri-3070	118	15	tqm	tqm	ADJ
ajmri-3070	118	16	initiatives	initiative	NOUN
ajmri-3070	118	17	as	as	ADP
ajmri-3070	118	18	good	good	ADJ
ajmri-3070	118	19	or	or	CCONJ
ajmri-3070	118	20	excellent	excellent	ADJ
ajmri-3070	118	21	,	,	PUNCT
ajmri-3070	118	22	reflecting	reflect	VERB
ajmri-3070	118	23	successful	successful	ADJ
ajmri-3070	118	24	dissemination	dissemination	NOUN
ajmri-3070	118	25	and	and	CCONJ
ajmri-3070	118	26	engagement	engagement	NOUN
ajmri-3070	118	27	with	with	ADP
ajmri-3070	118	28	tqm	tqm	ADJ
ajmri-3070	118	29	principles	principle	NOUN
ajmri-3070	118	30	.	.	PUNCT
ajmri-3070	119	1	customer	customer	NOUN
ajmri-3070	119	2	satisfaction	satisfaction	NOUN
ajmri-3070	119	3	scores	score	NOUN
ajmri-3070	119	4	significantly	significantly	ADV
ajmri-3070	119	5	improved	improve	VERB
ajmri-3070	119	6	,	,	PUNCT
ajmri-3070	119	7	with	with	ADP
ajmri-3070	119	8	increased	increase	VERB
ajmri-3070	119	9	perceptions	perception	NOUN
ajmri-3070	119	10	of	of	ADP
ajmri-3070	119	11	service	service	NOUN
ajmri-3070	119	12	reliability	reliability	NOUN
ajmri-3070	119	13	and	and	CCONJ
ajmri-3070	119	14	responsiveness	responsiveness	NOUN
ajmri-3070	119	15	post	post	ADJ
ajmri-3070	119	16	-	-	ADJ
ajmri-3070	119	17	tqm	tqm	ADJ
ajmri-3070	119	18	implementation	implementation	NOUN
ajmri-3070	119	19	.	.	PUNCT
ajmri-3070	120	1	these	these	DET
ajmri-3070	120	2	results	result	NOUN
ajmri-3070	120	3	affirmed	affirm	VERB
ajmri-3070	120	4	that	that	SCONJ
ajmri-3070	120	5	tqm	tqm	PROPN
ajmri-3070	120	6	has	have	AUX
ajmri-3070	120	7	positively	positively	ADV
ajmri-3070	120	8	influenced	influence	VERB
ajmri-3070	120	9	employee	employee	NOUN
ajmri-3070	120	10	and	and	CCONJ
ajmri-3070	120	11	customer	customer	NOUN
ajmri-3070	120	12	perspectives	perspective	NOUN
ajmri-3070	120	13	on	on	ADP
ajmri-3070	120	14	service	service	NOUN
ajmri-3070	120	15	quality	quality	NOUN
ajmri-3070	120	16	.	.	PUNCT
ajmri-3070	121	1	performance	performance	NOUN
ajmri-3070	121	2	metrics	metric	NOUN
ajmri-3070	121	3	indicated	indicate	VERB
ajmri-3070	121	4	a	a	DET
ajmri-3070	121	5	25	25	NUM
ajmri-3070	121	6	%	%	NOUN
ajmri-3070	121	7	reduction	reduction	NOUN
ajmri-3070	121	8	in	in	ADP
ajmri-3070	121	9	defect	defect	NOUN
ajmri-3070	121	10	rates	rate	NOUN
ajmri-3070	121	11	since	since	SCONJ
ajmri-3070	121	12	adopting	adopt	VERB
ajmri-3070	121	13	tqm	tqm	NUM
ajmri-3070	121	14	,	,	PUNCT
ajmri-3070	121	15	leading	lead	VERB
ajmri-3070	121	16	to	to	AUX
ajmri-3070	121	17	cost	cost	VERB
ajmri-3070	121	18	savings	saving	NOUN
ajmri-3070	121	19	and	and	CCONJ
ajmri-3070	121	20	higher	high	ADJ
ajmri-3070	121	21	customer	customer	NOUN
ajmri-3070	121	22	satisfaction	satisfaction	NOUN
ajmri-3070	121	23	.	.	PUNCT
ajmri-3070	122	1	improvements	improvement	NOUN
ajmri-3070	122	2	in	in	ADP
ajmri-3070	122	3	key	key	ADJ
ajmri-3070	122	4	performance	performance	NOUN
ajmri-3070	122	5	lead	lead	NOUN
ajmri-3070	122	6	to	to	PART
ajmri-3070	122	7	cost	cost	VERB
ajmri-3070	122	8	savings	saving	NOUN
ajmri-3070	122	9	and	and	CCONJ
ajmri-3070	122	10	higher	high	ADJ
ajmri-3070	122	11	customer	customer	NOUN
ajmri-3070	122	12	satisfaction	satisfaction	NOUN
ajmri-3070	122	13	.	.	PUNCT
ajmri-3070	123	1	improvements	improvement	NOUN
ajmri-3070	123	2	in	in	ADP
ajmri-3070	123	3	key	key	ADJ
ajmri-3070	123	4	performance	performance	NOUN
ajmri-3070	123	5	indicators	indicator	NOUN
ajmri-3070	123	6	such	such	ADJ
ajmri-3070	123	7	as	as	ADP
ajmri-3070	123	8	on	on	ADP
ajmri-3070	123	9	-	-	PUNCT
ajmri-3070	123	10	time	time	NOUN
ajmri-3070	123	11	delivery	delivery	NOUN
ajmri-3070	123	12	and	and	CCONJ
ajmri-3070	123	13	customer	customer	NOUN
ajmri-3070	123	14	complaints	complaint	NOUN
ajmri-3070	123	15	demonstrate	demonstrate	VERB
ajmri-3070	123	16	consistent	consistent	ADJ
ajmri-3070	123	17	positive	positive	ADJ
ajmri-3070	123	18	trends	trend	NOUN
ajmri-3070	123	19	,	,	PUNCT
ajmri-3070	123	20	highlighting	highlight	VERB
ajmri-3070	123	21	the	the	DET
ajmri-3070	123	22	sustained	sustained	ADJ
ajmri-3070	123	23	impact	impact	NOUN
ajmri-3070	123	24	of	of	ADP
ajmri-3070	123	25	tqm	tqm	PROPN
ajmri-3070	123	26	on	on	ADP
ajmri-3070	123	27	operational	operational	ADJ
ajmri-3070	123	28	performance	performance	NOUN
ajmri-3070	123	29	.	.	PUNCT
ajmri-3070	124	1	implementing	implement	VERB
ajmri-3070	124	2	tqm	tqm	NUM
ajmri-3070	124	3	in	in	ADP
ajmri-3070	124	4	a	a	DET
ajmri-3070	124	5	large	large	ADJ
ajmri-3070	124	6	public	public	ADJ
ajmri-3070	124	7	utility	utility	NOUN
ajmri-3070	124	8	like	like	ADP
ajmri-3070	124	9	scec	scec	NOUN
ajmri-3070	124	10	required	require	VERB
ajmri-3070	124	11	significant	significant	ADJ
ajmri-3070	124	12	cultural	cultural	ADJ
ajmri-3070	124	13	shifts	shift	NOUN
ajmri-3070	124	14	and	and	CCONJ
ajmri-3070	124	15	faced	faced	ADJ
ajmri-3070	124	16	challenges	challenge	NOUN
ajmri-3070	124	17	related	relate	VERB
ajmri-3070	124	18	to	to	ADP
ajmri-3070	124	19	employee	employee	NOUN
ajmri-3070	124	20	resistance	resistance	NOUN
ajmri-3070	124	21	to	to	PART
ajmri-3070	124	22	change	change	VERB
ajmri-3070	124	23	.	.	PUNCT
ajmri-3070	125	1	overcoming	overcome	VERB
ajmri-3070	125	2	these	these	DET
ajmri-3070	125	3	challenges	challenge	NOUN
ajmri-3070	125	4	necessitated	necessitate	VERB
ajmri-3070	125	5	strong	strong	ADJ
ajmri-3070	125	6	leadership	leadership	NOUN
ajmri-3070	125	7	commitment	commitment	NOUN
ajmri-3070	125	8	and	and	CCONJ
ajmri-3070	125	9	a	a	DET
ajmri-3070	125	10	comprehensive	comprehensive	ADJ
ajmri-3070	125	11	training	training	NOUN
ajmri-3070	125	12	program	program	NOUN
ajmri-3070	125	13	to	to	PART
ajmri-3070	125	14	align	align	VERB
ajmri-3070	125	15	organizational	organizational	ADJ
ajmri-3070	125	16	culture	culture	NOUN
ajmri-3070	125	17	with	with	ADP
ajmri-3070	125	18	tqm	tqm	ADJ
ajmri-3070	125	19	principles	principle	NOUN
ajmri-3070	125	20	(	(	PUNCT
ajmri-3070	125	21	pambreni	pambreni	NOUN
ajmri-3070	125	22	et	et	PROPN
ajmri-3070	125	23	al	al	PROPN
ajmri-3070	125	24	.	.	PROPN
ajmri-3070	125	25	,	,	PUNCT
ajmri-3070	125	26	2019	2019	NUM
ajmri-3070	125	27	;	;	PUNCT
ajmri-3070	125	28	raghavendra	raghavendra	PROPN
ajmri-3070	125	29	et	et	PROPN
ajmri-3070	125	30	al	al	PROPN
ajmri-3070	125	31	.	.	PROPN
ajmri-3070	125	32	,	,	PUNCT
ajmri-3070	125	33	2019	2019	NUM
ajmri-3070	125	34	)	)	PUNCT
ajmri-3070	125	35	.	.	PUNCT
ajmri-3070	126	1	the	the	DET
ajmri-3070	126	2	unique	unique	ADJ
ajmri-3070	126	3	characteristics	characteristic	NOUN
ajmri-3070	126	4	of	of	ADP
ajmri-3070	126	5	the	the	DET
ajmri-3070	126	6	electricity	electricity	NOUN
ajmri-3070	126	7	service	service	NOUN
ajmri-3070	126	8	industry	industry	NOUN
ajmri-3070	126	9	,	,	PUNCT
ajmri-3070	126	10	such	such	ADJ
ajmri-3070	126	11	as	as	ADP
ajmri-3070	126	12	the	the	DET
ajmri-3070	126	13	need	need	NOUN
ajmri-3070	126	14	for	for	ADP
ajmri-3070	126	15	reliable	reliable	ADJ
ajmri-3070	126	16	and	and	CCONJ
ajmri-3070	126	17	uninterrupted	uninterrupted	ADJ
ajmri-3070	126	18	power	power	NOUN
ajmri-3070	126	19	supply	supply	NOUN
ajmri-3070	126	20	,	,	PUNCT
ajmri-3070	126	21	added	add	VERB
ajmri-3070	126	22	complexity	complexity	NOUN
ajmri-3070	126	23	to	to	ADP
ajmri-3070	126	24	tqm	tqm	ADJ
ajmri-3070	126	25	implementation	implementation	NOUN
ajmri-3070	126	26	.	.	PUNCT
ajmri-3070	127	1	external	external	ADJ
ajmri-3070	127	2	factors	factor	NOUN
ajmri-3070	127	3	like	like	ADP
ajmri-3070	127	4	government	government	NOUN
ajmri-3070	127	5	regulations	regulation	NOUN
ajmri-3070	127	6	also	also	ADV
ajmri-3070	127	7	influenced	influence	VERB
ajmri-3070	127	8	tqm	tqm	ADJ
ajmri-3070	127	9	practices	practice	NOUN
ajmri-3070	127	10	,	,	PUNCT
ajmri-3070	127	11	requiring	require	VERB
ajmri-3070	127	12	adaptive	adaptive	ADJ
ajmri-3070	127	13	strategies	strategy	NOUN
ajmri-3070	127	14	to	to	PART
ajmri-3070	127	15	align	align	VERB
ajmri-3070	127	16	with	with	ADP
ajmri-3070	127	17	regulatory	regulatory	ADJ
ajmri-3070	127	18	requirements	requirement	NOUN
ajmri-3070	127	19	while	while	SCONJ
ajmri-3070	127	20	maintaining	maintain	VERB
ajmri-3070	127	21	quality	quality	NOUN
ajmri-3070	127	22	standards	standard	NOUN
ajmri-3070	127	23	(	(	PUNCT
ajmri-3070	127	24	raghavendra	raghavendra	PROPN
ajmri-3070	127	25	et	et	PROPN
ajmri-3070	127	26	al	al	PROPN
ajmri-3070	127	27	.	.	PROPN
ajmri-3070	127	28	,	,	PUNCT
ajmri-3070	127	29	2019	2019	NUM
ajmri-3070	127	30	)	)	PUNCT
ajmri-3070	127	31	.	.	PUNCT
ajmri-3070	128	1	based	base	VERB
ajmri-3070	128	2	on	on	ADP
ajmri-3070	128	3	the	the	DET
ajmri-3070	128	4	integrated	integrate	VERB
ajmri-3070	128	5	and	and	CCONJ
ajmri-3070	128	6	quantitative	quantitative	ADJ
ajmri-3070	128	7	findings	finding	NOUN
ajmri-3070	128	8	,	,	PUNCT
ajmri-3070	128	9	several	several	ADJ
ajmri-3070	128	10	strategic	strategic	ADJ
ajmri-3070	128	11	recommendations	recommendation	NOUN
ajmri-3070	128	12	are	be	AUX
ajmri-3070	128	13	proposed	propose	VERB
ajmri-3070	128	14	to	to	PART
ajmri-3070	128	15	enhance	enhance	VERB
ajmri-3070	128	16	tqm	tqm	ADJ
ajmri-3070	128	17	practices	practice	NOUN
ajmri-3070	128	18	at	at	ADP
ajmri-3070	128	19	scec	scec	NOUN
ajmri-3070	128	20	.	.	PUNCT
ajmri-3070	129	1	first	first	ADV
ajmri-3070	129	2	,	,	PUNCT
ajmri-3070	129	3	it	it	PRON
ajmri-3070	129	4	is	be	AUX
ajmri-3070	129	5	crucial	crucial	ADJ
ajmri-3070	129	6	to	to	PART
ajmri-3070	129	7	strengthen	strengthen	VERB
ajmri-3070	129	8	employee	employee	NOUN
ajmri-3070	129	9	engagement	engagement	NOUN
ajmri-3070	129	10	and	and	CCONJ
ajmri-3070	129	11	training	training	NOUN
ajmri-3070	129	12	by	by	ADP
ajmri-3070	129	13	investing	invest	VERB
ajmri-3070	129	14	in	in	ADP
ajmri-3070	129	15	tqmrelated	tqmrelate	VERB
ajmri-3070	129	16	training	training	NOUN
ajmri-3070	129	17	programs	program	NOUN
ajmri-3070	129	18	to	to	PART
ajmri-3070	129	19	maintain	maintain	VERB
ajmri-3070	129	20	high	high	ADJ
ajmri-3070	129	21	levels	level	NOUN
ajmri-3070	129	22	of	of	ADP
ajmri-3070	129	23	employee	employee	NOUN
ajmri-3070	129	24	understanding	understanding	NOUN
ajmri-3070	129	25	and	and	CCONJ
ajmri-3070	129	26	engagement	engagement	NOUN
ajmri-3070	129	27	.	.	PUNCT
ajmri-3070	130	1	it	it	PRON
ajmri-3070	130	2	includes	include	VERB
ajmri-3070	130	3	fostering	foster	VERB
ajmri-3070	130	4	a	a	DET
ajmri-3070	130	5	culture	culture	NOUN
ajmri-3070	130	6	of	of	ADP
ajmri-3070	130	7	continuous	continuous	ADJ
ajmri-3070	130	8	improvement	improvement	NOUN
ajmri-3070	130	9	by	by	ADP
ajmri-3070	130	10	encouraging	encourage	VERB
ajmri-3070	130	11	employee	employee	NOUN
ajmri-3070	130	12	involvement	involvement	NOUN
ajmri-3070	130	13	in	in	ADP
ajmri-3070	130	14	quality	quality	NOUN
ajmri-3070	130	15	management	management	NOUN
ajmri-3070	130	16	initiatives	initiative	NOUN
ajmri-3070	130	17	and	and	CCONJ
ajmri-3070	130	18	recognizing	recognize	VERB
ajmri-3070	130	19	their	their	PRON
ajmri-3070	130	20	contributions	contribution	NOUN
ajmri-3070	130	21	.	.	PUNCT
ajmri-3070	131	1	second	second	ADJ
ajmri-3070	131	2	,	,	PUNCT
ajmri-3070	131	3	enhancing	enhance	VERB
ajmri-3070	131	4	customer	customer	NOUN
ajmri-3070	131	5	feedback	feedback	NOUN
ajmri-3070	131	6	mechanisms	mechanism	NOUN
ajmri-3070	131	7	is	be	AUX
ajmri-3070	131	8	essential	essential	ADJ
ajmri-3070	131	9	.	.	PUNCT
ajmri-3070	132	1	implement	implement	VERB
ajmri-3070	132	2	robust	robust	ADJ
ajmri-3070	132	3	customer	customer	NOUN
ajmri-3070	132	4	feedback	feedback	NOUN
ajmri-3070	132	5	systems	system	NOUN
ajmri-3070	132	6	to	to	PART
ajmri-3070	132	7	regularly	regularly	ADV
ajmri-3070	132	8	capture	capture	VERB
ajmri-3070	132	9	and	and	CCONJ
ajmri-3070	132	10	analyze	analyze	VERB
ajmri-3070	132	11	customer	customer	NOUN
ajmri-3070	132	12	perceptions	perception	NOUN
ajmri-3070	132	13	and	and	CCONJ
ajmri-3070	132	14	expectations	expectation	NOUN
ajmri-3070	132	15	,	,	PUNCT
ajmri-3070	132	16	and	and	CCONJ
ajmri-3070	132	17	use	use	VERB
ajmri-3070	132	18	this	this	DET
ajmri-3070	132	19	feedback	feedback	NOUN
ajmri-3070	132	20	to	to	PART
ajmri-3070	132	21	drive	drive	VERB
ajmri-3070	132	22	continuous	continuous	ADJ
ajmri-3070	132	23	improvement	improvement	NOUN
ajmri-3070	132	24	efforts	effort	NOUN
ajmri-3070	132	25	and	and	CCONJ
ajmri-3070	132	26	tailor	tailor	NOUN
ajmri-3070	132	27	service	service	NOUN
ajmri-3070	132	28	to	to	PART
ajmri-3070	132	29	meet	meet	VERB
ajmri-3070	132	30	evolving	evolve	VERB
ajmri-3070	132	31	customer	customer	NOUN
ajmri-3070	132	32	needs	need	NOUN
ajmri-3070	132	33	.	.	PUNCT
ajmri-3070	133	1	third	third	ADJ
ajmri-3070	133	2	,	,	PUNCT
ajmri-3070	133	3	optimizing	optimize	VERB
ajmri-3070	133	4	quality	quality	NOUN
ajmri-3070	133	5	control	control	NOUN
ajmri-3070	133	6	measures	measure	NOUN
ajmri-3070	133	7	will	will	AUX
ajmri-3070	133	8	help	help	VERB
ajmri-3070	133	9	maintain	maintain	VERB
ajmri-3070	133	10	high	high	ADJ
ajmri-3070	133	11	service	service	NOUN
ajmri-3070	133	12	quality	quality	NOUN
ajmri-3070	133	13	standards	standard	NOUN
ajmri-3070	133	14	.	.	PUNCT
ajmri-3070	134	1	ensure	ensure	VERB
ajmri-3070	134	2	consistent	consistent	ADJ
ajmri-3070	134	3	application	application	NOUN
ajmri-3070	134	4	of	of	ADP
ajmri-3070	134	5	quality	quality	NOUN
ajmri-3070	134	6	control	control	NOUN
ajmri-3070	134	7	measures	measure	NOUN
ajmri-3070	134	8	across	across	ADP
ajmri-3070	134	9	all	all	DET
ajmri-3070	134	10	departments	department	NOUN
ajmri-3070	134	11	and	and	CCONJ
ajmri-3070	134	12	utilize	utilize	VERB
ajmri-3070	134	13	real	real	ADJ
ajmri-3070	134	14	-	-	PUNCT
ajmri-3070	134	15	time	time	NOUN
ajmri-3070	134	16	data	datum	NOUN
ajmri-3070	134	17	to	to	PART
ajmri-3070	134	18	promptly	promptly	ADV
ajmri-3070	134	19	identify	identify	VERB
ajmri-3070	134	20	and	and	CCONJ
ajmri-3070	134	21	address	address	VERB
ajmri-3070	134	22	potential	potential	ADJ
ajmri-3070	134	23	quality	quality	NOUN
ajmri-3070	134	24	issues	issue	NOUN
ajmri-3070	134	25	,	,	PUNCT
ajmri-3070	134	26	minimizing	minimize	VERB
ajmri-3070	134	27	disruptions	disruption	NOUN
ajmri-3070	134	28	and	and	CCONJ
ajmri-3070	134	29	enhancing	enhance	VERB
ajmri-3070	134	30	service	service	NOUN
ajmri-3070	134	31	reliability	reliability	NOUN
ajmri-3070	134	32	.	.	PUNCT
ajmri-3070	135	1	fourth	fourth	ADV
ajmri-3070	135	2	,	,	PUNCT
ajmri-3070	135	3	adapting	adapt	VERB
ajmri-3070	135	4	to	to	ADP
ajmri-3070	135	5	industry	industry	NOUN
ajmri-3070	135	6	and	and	CCONJ
ajmri-3070	135	7	regulatory	regulatory	ADJ
ajmri-3070	135	8	changes	change	NOUN
ajmri-3070	135	9	is	be	AUX
ajmri-3070	135	10	vital	vital	ADJ
ajmri-3070	135	11	.	.	PUNCT
ajmri-3070	136	1	stay	stay	VERB
ajmri-3070	136	2	informed	informed	ADJ
ajmri-3070	136	3	about	about	ADP
ajmri-3070	136	4	industry	industry	NOUN
ajmri-3070	136	5	needs	need	NOUN
ajmri-3070	136	6	and	and	CCONJ
ajmri-3070	136	7	regulatory	regulatory	ADJ
ajmri-3070	136	8	changes	change	NOUN
ajmri-3070	136	9	to	to	PART
ajmri-3070	136	10	adapt	adapt	VERB
ajmri-3070	136	11	tqm	tqm	ADJ
ajmri-3070	136	12	practices	practice	NOUN
ajmri-3070	136	13	accordingly	accordingly	ADV
ajmri-3070	136	14	,	,	PUNCT
ajmri-3070	136	15	and	and	CCONJ
ajmri-3070	136	16	collaborate	collaborate	VERB
ajmri-3070	136	17	with	with	ADP
ajmri-3070	136	18	regulatory	regulatory	ADJ
ajmri-3070	136	19	bodies	body	NOUN
ajmri-3070	136	20	to	to	PART
ajmri-3070	136	21	ensure	ensure	VERB
ajmri-3070	136	22	compliance	compliance	NOUN
ajmri-3070	136	23	while	while	SCONJ
ajmri-3070	136	24	perusing	peruse	VERB
ajmri-3070	136	25	quality	quality	NOUN
ajmri-3070	136	26	enhancement	enhancement	NOUN
ajmri-3070	136	27	initiatives	initiative	NOUN
ajmri-3070	136	28	.	.	PUNCT
ajmri-3070	137	1	finally	finally	ADV
ajmri-3070	137	2	,	,	PUNCT
ajmri-3070	137	3	promoting	promote	VERB
ajmri-3070	137	4	a	a	DET
ajmri-3070	137	5	customer	customer	NOUN
ajmri-3070	137	6	-	-	PUNCT
ajmri-3070	137	7	centric	centric	NOUN
ajmri-3070	137	8	approach	approach	NOUN
ajmri-3070	137	9	is	be	AUX
ajmri-3070	137	10	paramount	paramount	ADJ
ajmri-3070	137	11	.	.	PUNCT
ajmri-3070	138	1	emphasize	emphasize	VERB
ajmri-3070	138	2	customer	customer	NOUN
ajmri-3070	138	3	satisfaction	satisfaction	NOUN
ajmri-3070	138	4	as	as	ADP
ajmri-3070	138	5	a	a	DET
ajmri-3070	138	6	core	core	NOUN
ajmri-3070	138	7	component	component	NOUN
ajmri-3070	138	8	of	of	ADP
ajmri-3070	138	9	tqm	tqm	NUM
ajmri-3070	138	10	by	by	ADP
ajmri-3070	138	11	aligning	align	VERB
ajmri-3070	138	12	all	all	DET
ajmri-3070	138	13	processes	process	NOUN
ajmri-3070	138	14	and	and	CCONJ
ajmri-3070	138	15	practises	practise	NOUN
ajmri-3070	138	16	with	with	ADP
ajmri-3070	138	17	customer	customer	NOUN
ajmri-3070	138	18	needs	need	NOUN
ajmri-3070	138	19	and	and	CCONJ
ajmri-3070	138	20	expectations	expectation	NOUN
ajmri-3070	138	21	and	and	CCONJ
ajmri-3070	138	22	developing	develop	VERB
ajmri-3070	138	23	customer	customer	NOUN
ajmri-3070	138	24	-	-	PUNCT
ajmri-3070	138	25	centric	centric	NOUN
ajmri-3070	138	26	strategies	strategy	NOUN
ajmri-3070	138	27	prioritising	prioritise	VERB
ajmri-3070	138	28	service	service	NOUN
ajmri-3070	138	29	reliability	reliability	NOUN
ajmri-3070	138	30	,	,	PUNCT
ajmri-3070	138	31	responsiveness	responsiveness	NOUN
ajmri-3070	138	32	and	and	CCONJ
ajmri-3070	138	33	overall	overall	ADJ
ajmri-3070	138	34	satisfaction	satisfaction	NOUN
ajmri-3070	138	35	.	.	PUNCT
ajmri-3070	139	1	pa	pa	PROPN
ajmri-3070	139	2	ge	ge	PROPN
ajmri-3070	139	3	15	15	NUM
ajmri-3070	139	4	2	2	NUM
ajmri-3070	139	5	https://journals.e-palli.com/home/index.php/ajmri	https://journals.e-palli.com/home/index.php/ajmri	PROPN
ajmri-3070	139	6	am	am	NOUN
ajmri-3070	139	7	.	.	PUNCT
ajmri-3070	140	1	j.	j.	PROPN
ajmri-3070	140	2	multidis	multidis	PROPN
ajmri-3070	140	3	.	.	PUNCT
ajmri-3070	141	1	res	re	NOUN
ajmri-3070	141	2	.	.	PUNCT
ajmri-3070	142	1	innov	innov	PROPN
ajmri-3070	142	2	.	.	PUNCT
ajmri-3070	143	1	3(4	3(4	NUM
ajmri-3070	143	2	)	)	PUNCT
ajmri-3070	143	3	148	148	NUM
ajmri-3070	143	4	-	-	SYM
ajmri-3070	143	5	152	152	NUM
ajmri-3070	143	6	,	,	PUNCT
ajmri-3070	143	7	2024	2024	NUM
ajmri-3070	143	8	limitations	limitation	NOUN
ajmri-3070	143	9	the	the	DET
ajmri-3070	143	10	study	study	NOUN
ajmri-3070	143	11	on	on	ADP
ajmri-3070	143	12	total	total	ADJ
ajmri-3070	143	13	quality	quality	NOUN
ajmri-3070	143	14	management	management	NOUN
ajmri-3070	143	15	(	(	PUNCT
ajmri-3070	143	16	tqm	tqm	ADJ
ajmri-3070	143	17	)	)	PUNCT
ajmri-3070	143	18	implementation	implementation	NOUN
ajmri-3070	143	19	in	in	ADP
ajmri-3070	143	20	scec	scec	NOUN
ajmri-3070	143	21	,	,	PUNCT
ajmri-3070	143	22	a	a	DET
ajmri-3070	143	23	large	large	ADJ
ajmri-3070	143	24	public	public	ADJ
ajmri-3070	143	25	utility	utility	NOUN
ajmri-3070	143	26	,	,	PUNCT
ajmri-3070	143	27	has	have	VERB
ajmri-3070	143	28	limitations	limitation	NOUN
ajmri-3070	143	29	due	due	ADP
ajmri-3070	143	30	to	to	ADP
ajmri-3070	143	31	its	its	PRON
ajmri-3070	143	32	small	small	ADJ
ajmri-3070	143	33	sample	sample	NOUN
ajmri-3070	143	34	size	size	NOUN
ajmri-3070	143	35	and	and	CCONJ
ajmri-3070	143	36	focus	focus	VERB
ajmri-3070	143	37	on	on	ADP
ajmri-3070	143	38	the	the	DET
ajmri-3070	143	39	eastern	eastern	ADJ
ajmri-3070	143	40	province	province	NOUN
ajmri-3070	143	41	of	of	ADP
ajmri-3070	143	42	saudi	saudi	PROPN
ajmri-3070	143	43	arabia	arabia	PROPN
ajmri-3070	143	44	.	.	PUNCT
ajmri-3070	144	1	the	the	DET
ajmri-3070	144	2	mixed	mixed	ADJ
ajmri-3070	144	3	methods	method	NOUN
ajmri-3070	144	4	approach	approach	NOUN
ajmri-3070	144	5	may	may	AUX
ajmri-3070	144	6	not	not	PART
ajmri-3070	144	7	account	account	VERB
ajmri-3070	144	8	for	for	ADP
ajmri-3070	144	9	long	long	ADJ
ajmri-3070	144	10	-	-	PUNCT
ajmri-3070	144	11	term	term	NOUN
ajmri-3070	144	12	trends	trend	NOUN
ajmri-3070	144	13	,	,	PUNCT
ajmri-3070	144	14	market	market	NOUN
ajmri-3070	144	15	conditions	condition	NOUN
ajmri-3070	144	16	,	,	PUNCT
ajmri-3070	144	17	or	or	CCONJ
ajmri-3070	144	18	external	external	ADJ
ajmri-3070	144	19	factors	factor	NOUN
ajmri-3070	144	20	.	.	PUNCT
ajmri-3070	145	1	the	the	DET
ajmri-3070	145	2	data	data	NOUN
ajmri-3070	145	3	collection	collection	NOUN
ajmri-3070	145	4	was	be	AUX
ajmri-3070	145	5	self	self	NOUN
ajmri-3070	145	6	-	-	PUNCT
ajmri-3070	145	7	reported	report	VERB
ajmri-3070	145	8	,	,	PUNCT
ajmri-3070	145	9	potentially	potentially	ADV
ajmri-3070	145	10	introducing	introduce	VERB
ajmri-3070	145	11	biases	bias	NOUN
ajmri-3070	145	12	.	.	PUNCT
ajmri-3070	146	1	the	the	DET
ajmri-3070	146	2	study	study	NOUN
ajmri-3070	146	3	also	also	ADV
ajmri-3070	146	4	fails	fail	VERB
ajmri-3070	146	5	to	to	PART
ajmri-3070	146	6	capture	capture	VERB
ajmri-3070	146	7	cultural	cultural	ADJ
ajmri-3070	146	8	factors	factor	NOUN
ajmri-3070	146	9	influencing	influence	VERB
ajmri-3070	146	10	tqm	tqm	ADJ
ajmri-3070	146	11	adoption	adoption	NOUN
ajmri-3070	146	12	and	and	CCONJ
ajmri-3070	146	13	effectiveness	effectiveness	NOUN
ajmri-3070	146	14	,	,	PUNCT
ajmri-3070	146	15	government	government	NOUN
ajmri-3070	146	16	regulations	regulation	NOUN
ajmri-3070	146	17	,	,	PUNCT
ajmri-3070	146	18	and	and	CCONJ
ajmri-3070	146	19	broader	broad	ADJ
ajmri-3070	146	20	economic	economic	ADJ
ajmri-3070	146	21	and	and	CCONJ
ajmri-3070	146	22	market	market	NOUN
ajmri-3070	146	23	conditions	condition	NOUN
ajmri-3070	146	24	.	.	PUNCT
ajmri-3070	147	1	conclusion	conclusion	NOUN
ajmri-3070	147	2	it	it	PRON
ajmri-3070	147	3	was	be	AUX
ajmri-3070	147	4	concluded	conclude	VERB
ajmri-3070	147	5	that	that	SCONJ
ajmri-3070	147	6	implementing	implement	VERB
ajmri-3070	147	7	total	total	ADJ
ajmri-3070	147	8	quality	quality	NOUN
ajmri-3070	147	9	management	management	NOUN
ajmri-3070	147	10	(	(	PUNCT
ajmri-3070	147	11	tqm	tqm	PROPN
ajmri-3070	147	12	)	)	PUNCT
ajmri-3070	147	13	at	at	ADP
ajmri-3070	147	14	saudi	saudi	PROPN
ajmri-3070	147	15	consolidated	consolidated	PROPN
ajmri-3070	147	16	electric	electric	ADJ
ajmri-3070	147	17	company	company	NOUN
ajmri-3070	147	18	(	(	PUNCT
ajmri-3070	147	19	scec	scec	PROPN
ajmri-3070	147	20	)	)	PUNCT
ajmri-3070	147	21	has	have	AUX
ajmri-3070	147	22	significantly	significantly	ADV
ajmri-3070	147	23	improved	improve	VERB
ajmri-3070	147	24	service	service	NOUN
ajmri-3070	147	25	quality	quality	NOUN
ajmri-3070	147	26	,	,	PUNCT
ajmri-3070	147	27	operational	operational	ADJ
ajmri-3070	147	28	efficiency	efficiency	NOUN
ajmri-3070	147	29	,	,	PUNCT
ajmri-3070	147	30	and	and	CCONJ
ajmri-3070	147	31	customer	customer	NOUN
ajmri-3070	147	32	satisfaction	satisfaction	NOUN
ajmri-3070	147	33	.	.	PUNCT
ajmri-3070	148	1	it	it	PRON
ajmri-3070	148	2	has	have	AUX
ajmri-3070	148	3	been	be	AUX
ajmri-3070	148	4	attributed	attribute	VERB
ajmri-3070	148	5	to	to	ADP
ajmri-3070	148	6	positive	positive	ADJ
ajmri-3070	148	7	feedback	feedback	NOUN
ajmri-3070	148	8	from	from	ADP
ajmri-3070	148	9	customers	customer	NOUN
ajmri-3070	148	10	and	and	CCONJ
ajmri-3070	148	11	employees	employee	NOUN
ajmri-3070	148	12	,	,	PUNCT
ajmri-3070	148	13	reduced	reduce	VERB
ajmri-3070	148	14	defect	defect	NOUN
ajmri-3070	148	15	rates	rate	NOUN
ajmri-3070	148	16	,	,	PUNCT
ajmri-3070	148	17	cost	cost	NOUN
ajmri-3070	148	18	savings	saving	NOUN
ajmri-3070	148	19	,	,	PUNCT
ajmri-3070	148	20	and	and	CCONJ
ajmri-3070	148	21	improved	improve	VERB
ajmri-3070	148	22	customer	customer	NOUN
ajmri-3070	148	23	satisfaction	satisfaction	NOUN
ajmri-3070	148	24	.	.	PUNCT
ajmri-3070	149	1	recommendations	recommendation	NOUN
ajmri-3070	149	2	➢	➢	VERB
ajmri-3070	149	3	future	future	ADJ
ajmri-3070	149	4	research	research	NOUN
ajmri-3070	149	5	should	should	AUX
ajmri-3070	149	6	explore	explore	VERB
ajmri-3070	149	7	the	the	DET
ajmri-3070	149	8	long	long	ADJ
ajmri-3070	149	9	-	-	PUNCT
ajmri-3070	149	10	term	term	NOUN
ajmri-3070	149	11	impact	impact	NOUN
ajmri-3070	149	12	of	of	ADP
ajmri-3070	149	13	total	total	ADJ
ajmri-3070	149	14	quality	quality	NOUN
ajmri-3070	149	15	management	management	NOUN
ajmri-3070	149	16	(	(	PUNCT
ajmri-3070	149	17	tqm	tqm	ADJ
ajmri-3070	149	18	)	)	PUNCT
ajmri-3070	149	19	practices	practice	NOUN
ajmri-3070	149	20	at	at	ADP
ajmri-3070	149	21	sceco	sceco	PROPN
ajmri-3070	149	22	,	,	PUNCT
ajmri-3070	149	23	compare	compare	VERB
ajmri-3070	149	24	it	it	PRON
ajmri-3070	149	25	with	with	ADP
ajmri-3070	149	26	other	other	ADJ
ajmri-3070	149	27	regions	region	NOUN
ajmri-3070	149	28	,	,	PUNCT
ajmri-3070	149	29	and	and	CCONJ
ajmri-3070	149	30	explore	explore	VERB
ajmri-3070	149	31	emerging	emerge	VERB
ajmri-3070	149	32	technologies	technology	NOUN
ajmri-3070	149	33	like	like	ADP
ajmri-3070	149	34	ai	ai	VERB
ajmri-3070	149	35	and	and	CCONJ
ajmri-3070	149	36	iot	iot	PROPN
ajmri-3070	149	37	.	.	PUNCT
ajmri-3070	149	38	➢	➢	VERB
ajmri-3070	150	1	it	it	PRON
ajmri-3070	150	2	should	should	AUX
ajmri-3070	150	3	also	also	ADV
ajmri-3070	150	4	examine	examine	VERB
ajmri-3070	150	5	employee	employee	NOUN
ajmri-3070	150	6	engagement	engagement	NOUN
ajmri-3070	150	7	,	,	PUNCT
ajmri-3070	150	8	customer	customer	NOUN
ajmri-3070	150	9	perception	perception	NOUN
ajmri-3070	150	10	,	,	PUNCT
ajmri-3070	150	11	supply	supply	NOUN
ajmri-3070	150	12	chain	chain	NOUN
ajmri-3070	150	13	management	management	NOUN
ajmri-3070	150	14	,	,	PUNCT
ajmri-3070	150	15	external	external	ADJ
ajmri-3070	150	16	factors	factor	NOUN
ajmri-3070	150	17	,	,	PUNCT
ajmri-3070	150	18	cross	cross	ADJ
ajmri-3070	150	19	-	-	ADJ
ajmri-3070	150	20	sectoral	sectoral	ADJ
ajmri-3070	150	21	analysis	analysis	NOUN
ajmri-3070	150	22	,	,	PUNCT
ajmri-3070	150	23	training	training	NOUN
ajmri-3070	150	24	and	and	CCONJ
ajmri-3070	150	25	development	development	NOUN
ajmri-3070	150	26	programs	program	NOUN
ajmri-3070	150	27	,	,	PUNCT
ajmri-3070	150	28	and	and	CCONJ
ajmri-3070	150	29	integrating	integrate	VERB
ajmri-3070	150	30	tqm	tqm	ADJ
ajmri-3070	150	31	with	with	ADP
ajmri-3070	150	32	environmental	environmental	ADJ
ajmri-3070	150	33	sustainability	sustainability	NOUN
ajmri-3070	150	34	.	.	PUNCT
ajmri-3070	151	1	➢	➢	VERB
ajmri-3070	151	2	the	the	DET
ajmri-3070	151	3	study	study	NOUN
ajmri-3070	151	4	should	should	AUX
ajmri-3070	151	5	also	also	ADV
ajmri-3070	151	6	examine	examine	VERB
ajmri-3070	151	7	multi	multi	ADJ
ajmri-3070	151	8	-	-	ADJ
ajmri-3070	151	9	stakeholder	stakeholder	ADJ
ajmri-3070	151	10	engagement	engagement	NOUN
ajmri-3070	151	11	strategies	strategy	NOUN
ajmri-3070	151	12	and	and	CCONJ
ajmri-3070	151	13	advanced	advanced	ADJ
ajmri-3070	151	14	data	datum	NOUN
ajmri-3070	151	15	analytics	analytic	NOUN
ajmri-3070	151	16	techniques	technique	NOUN
ajmri-3070	151	17	.	.	PUNCT
ajmri-3070	152	1	references	reference	NOUN
ajmri-3070	152	2	aburayya	aburayya	PROPN
ajmri-3070	152	3	,	,	PUNCT
ajmri-3070	152	4	a.	a.	PROPN
ajmri-3070	152	5	,	,	PUNCT
ajmri-3070	152	6	alshurideh	alshurideh	ADV
ajmri-3070	152	7	,	,	PUNCT
ajmri-3070	152	8	m.	m.	NOUN
ajmri-3070	152	9	,	,	PUNCT
ajmri-3070	152	10	al	al	PROPN
ajmri-3070	152	11	marzouqi	marzouqi	PROPN
ajmri-3070	152	12	,	,	PUNCT
ajmri-3070	152	13	a.	a.	PROPN
ajmri-3070	152	14	,	,	PUNCT
ajmri-3070	152	15	al	al	PROPN
ajmri-3070	152	16	diabat	diabat	PROPN
ajmri-3070	152	17	,	,	PUNCT
ajmri-3070	152	18	o.	o.	INTJ
ajmri-3070	152	19	,	,	PUNCT
ajmri-3070	152	20	alfarsi	alfarsi	ADJ
ajmri-3070	152	21	,	,	PUNCT
ajmri-3070	152	22	a.	a.	NOUN
ajmri-3070	152	23	,	,	PUNCT
ajmri-3070	152	24	suson	suson	NOUN
ajmri-3070	152	25	,	,	PUNCT
ajmri-3070	152	26	r.	r.	PROPN
ajmri-3070	152	27	,	,	PUNCT
ajmri-3070	152	28	salloum	salloum	NOUN
ajmri-3070	152	29	,	,	PUNCT
ajmri-3070	152	30	s.	s.	PROPN
ajmri-3070	152	31	a.	a.	PROPN
ajmri-3070	152	32	,	,	PUNCT
ajmri-3070	152	33	alawadhi	alawadhi	PROPN
ajmri-3070	152	34	,	,	PUNCT
ajmri-3070	152	35	d.	d.	PROPN
ajmri-3070	152	36	,	,	PUNCT
ajmri-3070	152	37	&	&	CCONJ
ajmri-3070	152	38	alzarouni	alzarouni	PROPN
ajmri-3070	152	39	,	,	PUNCT
ajmri-3070	152	40	a.	a.	NOUN
ajmri-3070	152	41	(	(	PUNCT
ajmri-3070	152	42	2020	2020	NUM
ajmri-3070	152	43	)	)	PUNCT
ajmri-3070	152	44	.	.	PUNCT
ajmri-3070	153	1	critical	critical	ADJ
ajmri-3070	153	2	success	success	NOUN
ajmri-3070	153	3	factors	factor	NOUN
ajmri-3070	153	4	affecting	affect	VERB
ajmri-3070	153	5	the	the	DET
ajmri-3070	153	6	implementation	implementation	NOUN
ajmri-3070	153	7	of	of	ADP
ajmri-3070	153	8	tqm	tqm	ADJ
ajmri-3070	153	9	in	in	ADP
ajmri-3070	153	10	public	public	ADJ
ajmri-3070	153	11	hospitals	hospital	NOUN
ajmri-3070	153	12	:	:	PUNCT
ajmri-3070	153	13	a	a	DET
ajmri-3070	153	14	case	case	NOUN
ajmri-3070	153	15	study	study	NOUN
ajmri-3070	153	16	in	in	ADP
ajmri-3070	153	17	uae	uae	PROPN
ajmri-3070	153	18	hospitals	hospital	NOUN
ajmri-3070	153	19	.	.	PUNCT
ajmri-3070	154	1	systematic	systematic	ADJ
ajmri-3070	154	2	reviews	review	NOUN
ajmri-3070	154	3	in	in	ADP
ajmri-3070	154	4	pharmacy	pharmacy	NOUN
ajmri-3070	154	5	,	,	PUNCT
ajmri-3070	154	6	11(10	11(10	NUM
ajmri-3070	154	7	)	)	PUNCT
ajmri-3070	154	8	.	.	PUNCT
ajmri-3070	155	1	ahmad	ahmad	PROPN
ajmri-3070	155	2	,	,	PUNCT
ajmri-3070	155	3	m.	m.	NOUN
ajmri-3070	155	4	,	,	PUNCT
ajmri-3070	155	5	zakuan	zakuan	PROPN
ajmri-3070	155	6	,	,	PUNCT
ajmri-3070	155	7	n.	n.	PROPN
ajmri-3070	155	8	,	,	PUNCT
ajmri-3070	155	9	ahmad	ahmad	PROPN
ajmri-3070	155	10	,	,	PUNCT
ajmri-3070	155	11	j.	j.	PROPN
ajmri-3070	155	12	,	,	PUNCT
ajmri-3070	155	13	&	&	CCONJ
ajmri-3070	155	14	takala	takala	PROPN
ajmri-3070	155	15	,	,	PUNCT
ajmri-3070	155	16	j.	j.	PROPN
ajmri-3070	155	17	(	(	PUNCT
ajmri-3070	155	18	2015	2015	NUM
ajmri-3070	155	19	)	)	PUNCT
ajmri-3070	155	20	.	.	PUNCT
ajmri-3070	156	1	metaanalysis	metaanalysis	NOUN
ajmri-3070	156	2	of	of	ADP
ajmri-3070	156	3	the	the	DET
ajmri-3070	156	4	tqm	tqm	ADJ
ajmri-3070	156	5	impact	impact	NOUN
ajmri-3070	156	6	on	on	ADP
ajmri-3070	156	7	business	business	NOUN
ajmri-3070	156	8	performance	performance	NOUN
ajmri-3070	156	9	amongst	amongst	ADP
ajmri-3070	156	10	regions	region	NOUN
ajmri-3070	156	11	and	and	CCONJ
ajmri-3070	156	12	countries	country	NOUN
ajmri-3070	156	13	.	.	PUNCT
ajmri-3070	157	1	international	international	ADJ
ajmri-3070	157	2	journal	journal	PROPN
ajmri-3070	157	3	of	of	ADP
ajmri-3070	157	4	industrial	industrial	ADJ
ajmri-3070	157	5	and	and	CCONJ
ajmri-3070	157	6	systems	system	NOUN
ajmri-3070	157	7	engineering	engineering	NOUN
ajmri-3070	157	8	,	,	PUNCT
ajmri-3070	157	9	20(2	20(2	NUM
ajmri-3070	157	10	)	)	PUNCT
ajmri-3070	157	11	,	,	PUNCT
ajmri-3070	157	12	155	155	NUM
ajmri-3070	157	13	-	-	SYM
ajmri-3070	157	14	164	164	NUM
ajmri-3070	157	15	.	.	PUNCT
ajmri-3070	158	1	ajayi	ajayi	PROPN
ajmri-3070	158	2	,	,	PUNCT
ajmri-3070	158	3	o.	o.	PROPN
ajmri-3070	158	4	,	,	PUNCT
ajmri-3070	158	5	&	&	CCONJ
ajmri-3070	158	6	osunsanmi	osunsanmi	PROPN
ajmri-3070	158	7	,	,	PUNCT
ajmri-3070	158	8	t.	t.	PROPN
ajmri-3070	158	9	(	(	PUNCT
ajmri-3070	158	10	2018	2018	NUM
ajmri-3070	158	11	)	)	PUNCT
ajmri-3070	158	12	.	.	PUNCT
ajmri-3070	159	1	constraints	constraint	NOUN
ajmri-3070	159	2	and	and	CCONJ
ajmri-3070	159	3	challenges	challenge	NOUN
ajmri-3070	159	4	in	in	ADP
ajmri-3070	159	5	the	the	DET
ajmri-3070	159	6	implementation	implementation	NOUN
ajmri-3070	159	7	of	of	ADP
ajmri-3070	159	8	total	total	ADJ
ajmri-3070	159	9	quality	quality	NOUN
ajmri-3070	159	10	management	management	NOUN
ajmri-3070	159	11	(	(	PUNCT
ajmri-3070	159	12	tqm	tqm	PROPN
ajmri-3070	159	13	)	)	PUNCT
ajmri-3070	159	14	in	in	ADP
ajmri-3070	159	15	contracting	contracting	NOUN
ajmri-3070	159	16	organisation	organisation	NOUN
ajmri-3070	159	17	.	.	PUNCT
ajmri-3070	160	1	journal	journal	PROPN
ajmri-3070	160	2	of	of	ADP
ajmri-3070	160	3	construction	construction	NOUN
ajmri-3070	160	4	project	project	NOUN
ajmri-3070	160	5	management	management	NOUN
ajmri-3070	160	6	and	and	CCONJ
ajmri-3070	160	7	innovation	innovation	NOUN
ajmri-3070	160	8	,	,	PUNCT
ajmri-3070	160	9	8(1	8(1	NOUN
ajmri-3070	160	10	)	)	PUNCT
ajmri-3070	160	11	,	,	PUNCT
ajmri-3070	160	12	1753	1753	NUM
ajmri-3070	160	13	-	-	SYM
ajmri-3070	160	14	1766	1766	NUM
ajmri-3070	160	15	.	.	PUNCT
ajmri-3070	161	1	al	al	PROPN
ajmri-3070	161	2	-	-	PUNCT
ajmri-3070	161	3	rajhi	rajhi	PROPN
ajmri-3070	161	4	,	,	PUNCT
ajmri-3070	161	5	a.	a.	PROPN
ajmri-3070	161	6	n.	n.	PROPN
ajmri-3070	161	7	(	(	PUNCT
ajmri-3070	161	8	2001	2001	NUM
ajmri-3070	161	9	)	)	PUNCT
ajmri-3070	161	10	.	.	PUNCT
ajmri-3070	162	1	the	the	DET
ajmri-3070	162	2	role	role	NOUN
ajmri-3070	162	3	of	of	ADP
ajmri-3070	162	4	transmission	transmission	NOUN
ajmri-3070	162	5	pricing	pricing	NOUN
ajmri-3070	162	6	in	in	ADP
ajmri-3070	162	7	electricity	electricity	NOUN
ajmri-3070	162	8	industry	industry	NOUN
ajmri-3070	162	9	restructuring	restructuring	NOUN
ajmri-3070	162	10	:	:	PUNCT
ajmri-3070	162	11	the	the	DET
ajmri-3070	162	12	case	case	NOUN
ajmri-3070	162	13	of	of	ADP
ajmri-3070	162	14	saudi	saudi	PROPN
ajmri-3070	162	15	arabia	arabia	PROPN
ajmri-3070	162	16	durham	durham	PROPN
ajmri-3070	162	17	university	university	PROPN
ajmri-3070	162	18	]	]	PUNCT
ajmri-3070	162	19	.	.	PUNCT
ajmri-3070	163	1	aldaweesh	aldaweesh	ADJ
ajmri-3070	163	2	,	,	PUNCT
ajmri-3070	163	3	m.	m.	NOUN
ajmri-3070	163	4	(	(	PUNCT
ajmri-3070	163	5	2018	2018	NUM
ajmri-3070	163	6	)	)	PUNCT
ajmri-3070	163	7	.	.	PUNCT
ajmri-3070	164	1	the	the	DET
ajmri-3070	164	2	effective	effective	ADJ
ajmri-3070	164	3	implementation	implementation	NOUN
ajmri-3070	164	4	of	of	ADP
ajmri-3070	164	5	total	total	ADJ
ajmri-3070	164	6	quality	quality	NOUN
ajmri-3070	164	7	management	management	NOUN
ajmri-3070	164	8	and	and	CCONJ
ajmri-3070	164	9	transformational	transformational	ADJ
ajmri-3070	164	10	leadership	leadership	NOUN
ajmri-3070	164	11	in	in	ADP
ajmri-3070	164	12	higher	high	ADJ
ajmri-3070	164	13	education	education	NOUN
ajmri-3070	164	14	improvement	improvement	NOUN
ajmri-3070	164	15	:	:	PUNCT
ajmri-3070	164	16	a	a	DET
ajmri-3070	164	17	case	case	NOUN
ajmri-3070	164	18	of	of	ADP
ajmri-3070	164	19	saudi	saudi	ADJ
ajmri-3070	164	20	universities	university	NOUN
ajmri-3070	164	21	brunel	brunel	PROPN
ajmri-3070	164	22	university	university	PROPN
ajmri-3070	164	23	london	london	PROPN
ajmri-3070	164	24	]	]	PUNCT
ajmri-3070	164	25	.	.	PUNCT
ajmri-3070	165	1	ali	ali	PROPN
ajmri-3070	165	2	alshehail	alshehail	PROPN
ajmri-3070	165	3	,	,	PUNCT
ajmri-3070	165	4	o.	o.	PROPN
ajmri-3070	165	5	,	,	PUNCT
ajmri-3070	165	6	khan	khan	PROPN
ajmri-3070	165	7	,	,	PUNCT
ajmri-3070	165	8	m.	m.	NOUN
ajmri-3070	165	9	,	,	PUNCT
ajmri-3070	165	10	&	&	CCONJ
ajmri-3070	165	11	ajmal	ajmal	PROPN
ajmri-3070	165	12	,	,	PUNCT
ajmri-3070	165	13	m.	m.	NOUN
ajmri-3070	165	14	(	(	PUNCT
ajmri-3070	165	15	2022	2022	NUM
ajmri-3070	165	16	)	)	PUNCT
ajmri-3070	165	17	.	.	PUNCT
ajmri-3070	166	1	total	total	ADJ
ajmri-3070	166	2	quality	quality	NOUN
ajmri-3070	166	3	management	management	NOUN
ajmri-3070	166	4	and	and	CCONJ
ajmri-3070	166	5	sustainability	sustainability	NOUN
ajmri-3070	166	6	in	in	ADP
ajmri-3070	166	7	the	the	DET
ajmri-3070	166	8	public	public	ADJ
ajmri-3070	166	9	service	service	NOUN
ajmri-3070	166	10	sector	sector	NOUN
ajmri-3070	166	11	:	:	PUNCT
ajmri-3070	166	12	the	the	DET
ajmri-3070	166	13	mediating	mediate	VERB
ajmri-3070	166	14	effect	effect	NOUN
ajmri-3070	166	15	of	of	ADP
ajmri-3070	166	16	service	service	NOUN
ajmri-3070	166	17	innovation	innovation	NOUN
ajmri-3070	166	18	.	.	PUNCT
ajmri-3070	167	1	benchmarking	benchmarke	VERB
ajmri-3070	167	2	:	:	PUNCT
ajmri-3070	167	3	an	an	DET
ajmri-3070	167	4	international	international	ADJ
ajmri-3070	167	5	journal	journal	NOUN
ajmri-3070	167	6	,	,	PUNCT
ajmri-3070	167	7	29(2	29(2	NUM
ajmri-3070	167	8	)	)	PUNCT
ajmri-3070	167	9	,	,	PUNCT
ajmri-3070	167	10	382	382	NUM
ajmri-3070	167	11	-	-	SYM
ajmri-3070	167	12	410	410	NUM
ajmri-3070	167	13	.	.	PUNCT
ajmri-3070	167	14	alotaibi	alotaibi	PROPN
ajmri-3070	167	15	,	,	PUNCT
ajmri-3070	167	16	f.	f.	PROPN
ajmri-3070	167	17	m.	m.	PROPN
ajmri-3070	167	18	s.	s.	PROPN
ajmri-3070	167	19	(	(	PUNCT
ajmri-3070	167	20	2014	2014	NUM
ajmri-3070	167	21	)	)	PUNCT
ajmri-3070	167	22	.	.	PUNCT
ajmri-3070	168	1	impact	impact	NOUN
ajmri-3070	168	2	on	on	ADP
ajmri-3070	168	3	quality	quality	NOUN
ajmri-3070	168	4	culture	culture	NOUN
ajmri-3070	168	5	of	of	ADP
ajmri-3070	168	6	total	total	ADJ
ajmri-3070	168	7	quality	quality	NOUN
ajmri-3070	168	8	management	management	NOUN
ajmri-3070	168	9	practices	practice	NOUN
ajmri-3070	168	10	factors	factor	NOUN
ajmri-3070	168	11	.	.	PUNCT
ajmri-3070	169	1	international	international	ADJ
ajmri-3070	169	2	journal	journal	NOUN
ajmri-3070	169	3	of	of	ADP
ajmri-3070	169	4	business	business	NOUN
ajmri-3070	169	5	and	and	CCONJ
ajmri-3070	169	6	economic	economic	ADJ
ajmri-3070	169	7	development	development	NOUN
ajmri-3070	169	8	(	(	PUNCT
ajmri-3070	169	9	ijbed	ijbe	VERB
ajmri-3070	169	10	)	)	PUNCT
ajmri-3070	169	11	,	,	PUNCT
ajmri-3070	169	12	2(3	2(3	NUM
ajmri-3070	169	13	)	)	PUNCT
ajmri-3070	169	14	.	.	PUNCT
ajmri-3070	170	1	altamimi	altamimi	PROPN
ajmri-3070	170	2	,	,	PUNCT
ajmri-3070	170	3	f.	f.	PROPN
ajmri-3070	170	4	(	(	PUNCT
ajmri-3070	170	5	2013	2013	NUM
ajmri-3070	170	6	)	)	PUNCT
ajmri-3070	170	7	.	.	PUNCT
ajmri-3070	171	1	total	total	ADJ
ajmri-3070	171	2	quality	quality	NOUN
ajmri-3070	171	3	management	management	NOUN
ajmri-3070	171	4	applications	application	NOUN
ajmri-3070	171	5	in	in	ADP
ajmri-3070	171	6	the	the	DET
ajmri-3070	171	7	saudi	saudi	PROPN
ajmri-3070	171	8	university	university	PROPN
ajmri-3070	171	9	information	information	NOUN
ajmri-3070	171	10	centres	centre	VERB
ajmri-3070	171	11	university	university	PROPN
ajmri-3070	171	12	of	of	ADP
ajmri-3070	171	13	sheffield	sheffield	PROPN
ajmri-3070	171	14	]	]	PUNCT
ajmri-3070	171	15	.	.	PUNCT
ajmri-3070	172	1	energy	energy	NOUN
ajmri-3070	172	2	leadership	leadership	NOUN
ajmri-3070	172	3	and	and	CCONJ
ajmri-3070	172	4	sustainability	sustainability	NOUN
ajmri-3070	172	5	.	.	PUNCT
ajmri-3070	173	1	https://www	https://www	PROPN
ajmri-3070	173	2	.	.	PUNCT
ajmri-3070	174	1	se.com.sa/en	se.com.sa/en	PROPN
ajmri-3070	174	2	exploring	explore	VERB
ajmri-3070	174	3	the	the	DET
ajmri-3070	174	4	potential	potential	NOUN
ajmri-3070	174	5	for	for	ADP
ajmri-3070	174	6	electricity	electricity	NOUN
ajmri-3070	174	7	trade	trade	NOUN
ajmri-3070	174	8	and	and	CCONJ
ajmri-3070	174	9	interconnection	interconnection	NOUN
ajmri-3070	174	10	among	among	ADP
ajmri-3070	174	11	yemen	yemen	PROPN
ajmri-3070	174	12	,	,	PUNCT
ajmri-3070	174	13	and	and	CCONJ
ajmri-3070	174	14	gcc	gcc	NOUN
ajmri-3070	174	15	countries	country	NOUN
ajmri-3070	174	16	.	.	PUNCT
ajmri-3070	175	1	galperin	galperin	PROPN
ajmri-3070	175	2	,	,	PUNCT
ajmri-3070	175	3	b.	b.	PROPN
ajmri-3070	175	4	l.	l.	PROPN
ajmri-3070	175	5	,	,	PUNCT
ajmri-3070	175	6	&	&	CCONJ
ajmri-3070	175	7	lituchy	lituchy	PROPN
ajmri-3070	175	8	,	,	PUNCT
ajmri-3070	175	9	t.	t.	PROPN
ajmri-3070	175	10	r.	r.	PROPN
ajmri-3070	175	11	(	(	PUNCT
ajmri-3070	175	12	1999	1999	NUM
ajmri-3070	175	13	)	)	PUNCT
ajmri-3070	175	14	.	.	PUNCT
ajmri-3070	176	1	the	the	DET
ajmri-3070	176	2	implementation	implementation	NOUN
ajmri-3070	176	3	of	of	ADP
ajmri-3070	176	4	total	total	ADJ
ajmri-3070	176	5	quality	quality	NOUN
ajmri-3070	176	6	management	management	NOUN
ajmri-3070	176	7	in	in	ADP
ajmri-3070	176	8	canada	canada	PROPN
ajmri-3070	176	9	and	and	CCONJ
ajmri-3070	176	10	mexico	mexico	PROPN
ajmri-3070	176	11	:	:	PUNCT
ajmri-3070	176	12	a	a	DET
ajmri-3070	176	13	case	case	NOUN
ajmri-3070	176	14	study	study	NOUN
ajmri-3070	176	15	.	.	PUNCT
ajmri-3070	177	1	international	international	ADJ
ajmri-3070	177	2	business	business	PROPN
ajmri-3070	177	3	review	review	PROPN
ajmri-3070	177	4	,	,	PUNCT
ajmri-3070	177	5	8(3	8(3	NUM
ajmri-3070	177	6	)	)	PUNCT
ajmri-3070	177	7	,	,	PUNCT
ajmri-3070	177	8	323	323	NUM
ajmri-3070	177	9	-	-	SYM
ajmri-3070	177	10	349	349	NUM
ajmri-3070	177	11	.	.	PUNCT
ajmri-3070	178	1	hamza	hamza	PROPN
ajmri-3070	178	2	,	,	PUNCT
ajmri-3070	178	3	y.	y.	PROPN
ajmri-3070	178	4	(	(	PUNCT
ajmri-3070	178	5	2015	2015	NUM
ajmri-3070	178	6	)	)	PUNCT
ajmri-3070	178	7	.	.	PUNCT
ajmri-3070	179	1	brief	brief	ADJ
ajmri-3070	179	2	history	history	NOUN
ajmri-3070	179	3	of	of	ADP
ajmri-3070	179	4	saudi	saudi	ADJ
ajmri-3070	179	5	electricity	electricity	NOUN
ajmri-3070	179	6	company	company	NOUN
ajmri-3070	179	7	–	–	PUNCT
ajmri-3070	179	8	empowering	empower	VERB
ajmri-3070	179	9	energy	energy	NOUN
ajmri-3070	179	10	.	.	PUNCT
ajmri-3070	180	1	linkedin	linkedin	PROPN
ajmri-3070	180	2	.	.	PUNCT
ajmri-3070	180	3	retrieved	retrieve	VERB
ajmri-3070	180	4	july	july	PROPN
ajmri-3070	180	5	4	4	NUM
ajmri-3070	180	6	,	,	PUNCT
ajmri-3070	180	7	2024	2024	NUM
ajmri-3070	180	8	,	,	PUNCT
ajmri-3070	180	9	from	from	ADP
ajmri-3070	180	10	https://www.linkedin.com/pulse/	https://www.linkedin.com/pulse/	NOUN
ajmri-3070	180	11	brief	brief	ADJ
ajmri-3070	180	12	-	-	PUNCT
ajmri-3070	180	13	history	history	NOUN
ajmri-3070	180	14	-	-	PUNCT
ajmri-3070	180	15	saudi	saudi	ADJ
ajmri-3070	180	16	-	-	PUNCT
ajmri-3070	180	17	electricity	electricity	NOUN
ajmri-3070	180	18	-	-	PUNCT
ajmri-3070	180	19	company	company	NOUN
ajmri-3070	180	20	-	-	PUNCT
ajmri-3070	180	21	empoweringenergy	empoweringenergy	NOUN
ajmri-3070	180	22	-	-	PUNCT
ajmri-3070	180	23	hamza	hamza	NOUN
ajmri-3070	180	24	magd	magd	NOUN
ajmri-3070	180	25	,	,	PUNCT
ajmri-3070	180	26	h.	h.	PROPN
ajmri-3070	180	27	,	,	PUNCT
ajmri-3070	180	28	negi	negi	PROPN
ajmri-3070	180	29	,	,	PUNCT
ajmri-3070	180	30	s.	s.	PROPN
ajmri-3070	180	31	,	,	PUNCT
ajmri-3070	180	32	&	&	CCONJ
ajmri-3070	180	33	ansari	ansari	PROPN
ajmri-3070	180	34	,	,	PUNCT
ajmri-3070	180	35	m.	m.	NOUN
ajmri-3070	180	36	(	(	PUNCT
ajmri-3070	180	37	2021	2021	NUM
ajmri-3070	180	38	)	)	PUNCT
ajmri-3070	180	39	.	.	PUNCT
ajmri-3070	181	1	effective	effective	ADJ
ajmri-3070	181	2	tqm	tqm	ADJ
ajmri-3070	181	3	implementation	implementation	NOUN
ajmri-3070	181	4	in	in	ADP
ajmri-3070	181	5	the	the	DET
ajmri-3070	181	6	service	service	NOUN
ajmri-3070	181	7	industry	industry	NOUN
ajmri-3070	181	8	:	:	PUNCT
ajmri-3070	181	9	a	a	DET
ajmri-3070	181	10	proposed	propose	VERB
ajmri-3070	181	11	framework	framework	NOUN
ajmri-3070	181	12	.	.	PUNCT
ajmri-3070	182	1	quality	quality	NOUN
ajmri-3070	182	2	innovation	innovation	NOUN
ajmri-3070	182	3	prosperity	prosperity	NOUN
ajmri-3070	182	4	,	,	PUNCT
ajmri-3070	182	5	25(2	25(2	NUM
ajmri-3070	182	6	)	)	PUNCT
ajmri-3070	182	7	,	,	PUNCT
ajmri-3070	182	8	95–129	95–129	NUM
ajmri-3070	182	9	.	.	PUNCT
ajmri-3070	183	1	mehra	mehra	PROPN
ajmri-3070	183	2	,	,	PUNCT
ajmri-3070	183	3	s.	s.	PROPN
ajmri-3070	183	4	,	,	PUNCT
ajmri-3070	183	5	&	&	CCONJ
ajmri-3070	183	6	ranganathan	ranganathan	PROPN
ajmri-3070	183	7	,	,	PUNCT
ajmri-3070	183	8	s.	s.	PROPN
ajmri-3070	183	9	(	(	PUNCT
ajmri-3070	183	10	2008	2008	NUM
ajmri-3070	183	11	)	)	PUNCT
ajmri-3070	183	12	.	.	PUNCT
ajmri-3070	184	1	implementing	implement	VERB
ajmri-3070	184	2	total	total	ADJ
ajmri-3070	184	3	quality	quality	NOUN
ajmri-3070	184	4	management	management	NOUN
ajmri-3070	184	5	with	with	ADP
ajmri-3070	184	6	a	a	DET
ajmri-3070	184	7	focus	focus	NOUN
ajmri-3070	184	8	on	on	ADP
ajmri-3070	184	9	enhancing	enhance	VERB
ajmri-3070	184	10	customer	customer	NOUN
ajmri-3070	184	11	satisfaction	satisfaction	NOUN
ajmri-3070	184	12	.	.	PUNCT
ajmri-3070	185	1	international	international	ADJ
ajmri-3070	185	2	journal	journal	PROPN
ajmri-3070	185	3	of	of	ADP
ajmri-3070	185	4	quality	quality	NOUN
ajmri-3070	185	5	&	&	CCONJ
ajmri-3070	185	6	reliability	reliability	NOUN
ajmri-3070	185	7	management	management	NOUN
ajmri-3070	185	8	,	,	PUNCT
ajmri-3070	185	9	25(9	25(9	NUM
ajmri-3070	185	10	)	)	PUNCT
ajmri-3070	185	11	,	,	PUNCT
ajmri-3070	185	12	913	913	NUM
ajmri-3070	185	13	-	-	SYM
ajmri-3070	185	14	927	927	NUM
ajmri-3070	185	15	.	.	PUNCT
ajmri-3070	186	1	o’toole	o’toole	PROPN
ajmri-3070	186	2	jr	jr	PROPN
ajmri-3070	186	3	,	,	PUNCT
ajmri-3070	186	4	l.	l.	PROPN
ajmri-3070	186	5	j.	j.	PROPN
ajmri-3070	186	6	(	(	PUNCT
ajmri-3070	186	7	2011	2011	NUM
ajmri-3070	186	8	)	)	PUNCT
ajmri-3070	186	9	.	.	PUNCT
ajmri-3070	187	1	the	the	DET
ajmri-3070	187	2	eda	eda	PROPN
ajmri-3070	187	3	in	in	ADP
ajmri-3070	187	4	oakland	oakland	PROPN
ajmri-3070	187	5	:	:	PUNCT
ajmri-3070	187	6	a	a	DET
ajmri-3070	187	7	case	case	NOUN
ajmri-3070	187	8	that	that	PRON
ajmri-3070	187	9	catalyzed	catalyze	VERB
ajmri-3070	187	10	a	a	DET
ajmri-3070	187	11	field	field	NOUN
ajmri-3070	187	12	.	.	PUNCT
ajmri-3070	188	1	public	public	ADJ
ajmri-3070	188	2	administration	administration	PROPN
ajmri-3070	188	3	review	review	PROPN
ajmri-3070	188	4	,	,	PUNCT
ajmri-3070	188	5	71(1	71(1	NUM
ajmri-3070	188	6	)	)	PUNCT
ajmri-3070	188	7	,	,	PUNCT
ajmri-3070	188	8	116	116	NUM
ajmri-3070	188	9	-	-	SYM
ajmri-3070	188	10	120	120	NUM
ajmri-3070	188	11	.	.	PUNCT
ajmri-3070	189	1	pambreni	pambreni	NOUN
ajmri-3070	189	2	,	,	PUNCT
ajmri-3070	189	3	y.	y.	NOUN
ajmri-3070	189	4	,	,	PUNCT
ajmri-3070	189	5	khatibi	khatibi	NOUN
ajmri-3070	189	6	,	,	PUNCT
ajmri-3070	189	7	a.	a.	PROPN
ajmri-3070	189	8	,	,	PUNCT
ajmri-3070	189	9	azam	azam	PROPN
ajmri-3070	189	10	,	,	PUNCT
ajmri-3070	189	11	s.	s.	PROPN
ajmri-3070	189	12	,	,	PUNCT
ajmri-3070	189	13	&	&	CCONJ
ajmri-3070	189	14	tham	tham	PROPN
ajmri-3070	189	15	,	,	PUNCT
ajmri-3070	189	16	j.	j.	PROPN
ajmri-3070	189	17	(	(	PUNCT
ajmri-3070	189	18	2019	2019	NUM
ajmri-3070	189	19	)	)	PUNCT
ajmri-3070	189	20	.	.	PUNCT
ajmri-3070	190	1	the	the	DET
ajmri-3070	190	2	influence	influence	NOUN
ajmri-3070	190	3	of	of	ADP
ajmri-3070	190	4	total	total	ADJ
ajmri-3070	190	5	quality	quality	NOUN
ajmri-3070	190	6	management	management	NOUN
ajmri-3070	190	7	toward	toward	ADP
ajmri-3070	190	8	organization	organization	NOUN
ajmri-3070	190	9	performance	performance	NOUN
ajmri-3070	190	10	.	.	PUNCT
ajmri-3070	191	1	management	management	NOUN
ajmri-3070	191	2	science	science	NOUN
ajmri-3070	191	3	letters	letter	NOUN
ajmri-3070	191	4	,	,	PUNCT
ajmri-3070	191	5	9(9	9(9	NUM
ajmri-3070	191	6	)	)	PUNCT
ajmri-3070	191	7	,	,	PUNCT
ajmri-3070	191	8	1397	1397	NUM
ajmri-3070	191	9	-	-	SYM
ajmri-3070	191	10	1406	1406	NUM
ajmri-3070	191	11	.	.	PUNCT
ajmri-3070	192	1	planning	plan	VERB
ajmri-3070	192	2	the	the	DET
ajmri-3070	192	3	implementation	implementation	NOUN
ajmri-3070	192	4	of	of	ADP
ajmri-3070	192	5	tqm	tqm	ADJ
ajmri-3070	192	6	.	.	PUNCT
ajmri-3070	193	1	(	(	PUNCT
ajmri-3070	193	2	1993	1993	NUM
ajmri-3070	193	3	)	)	PUNCT
ajmri-3070	193	4	.	.	PUNCT
ajmri-3070	194	1	https://	https://	PROPN
ajmri-3070	194	2	www.quality-assurance-solutions.com/14-stepsproposed-by-oakland-1993425-for-planning-theimplementation-of-tqm.html	www.quality-assurance-solutions.com/14-stepsproposed-by-oakland-1993425-for-planning-theimplementation-of-tqm.html	VERB
ajmri-3070	194	3	raghavendra	raghavendra	PROPN
ajmri-3070	194	4	,	,	PUNCT
ajmri-3070	194	5	a.	a.	PROPN
ajmri-3070	194	6	,	,	PUNCT
ajmri-3070	194	7	nijaguna	nijaguna	PROPN
ajmri-3070	194	8	,	,	PUNCT
ajmri-3070	194	9	g.	g.	PROPN
ajmri-3070	194	10	,	,	PUNCT
ajmri-3070	194	11	&	&	CCONJ
ajmri-3070	194	12	batchu	batchu	PROPN
ajmri-3070	194	13	,	,	PUNCT
ajmri-3070	194	14	d.	d.	PROPN
ajmri-3070	194	15	(	(	PUNCT
ajmri-3070	194	16	2019	2019	NUM
ajmri-3070	194	17	)	)	PUNCT
ajmri-3070	194	18	.	.	PUNCT
ajmri-3070	195	1	implementation	implementation	NOUN
ajmri-3070	195	2	challenges	challenge	NOUN
ajmri-3070	195	3	of	of	ADP
ajmri-3070	195	4	total	total	ADJ
ajmri-3070	195	5	quality	quality	NOUN
ajmri-3070	195	6	management	management	NOUN
ajmri-3070	195	7	(	(	PUNCT
ajmri-3070	195	8	tqm	tqm	ADJ
ajmri-3070	195	9	)	)	PUNCT
ajmri-3070	195	10	in	in	ADP
ajmri-3070	195	11	dairy	dairy	NOUN
ajmri-3070	195	12	sector	sector	NOUN
ajmri-3070	195	13	.	.	PUNCT
ajmri-3070	196	1	smart	smart	ADJ
ajmri-3070	196	2	journal	journal	NOUN
ajmri-3070	196	3	of	of	ADP
ajmri-3070	196	4	business	business	NOUN
ajmri-3070	196	5	management	management	NOUN
ajmri-3070	196	6	studies	study	NOUN
ajmri-3070	196	7	,	,	PUNCT
ajmri-3070	196	8	15(1	15(1	NUM
ajmri-3070	196	9	)	)	PUNCT
ajmri-3070	196	10	,	,	PUNCT
ajmri-3070	196	11	1	1	NUM
ajmri-3070	196	12	-	-	SYM
ajmri-3070	196	13	9	9	NUM
ajmri-3070	196	14	.	.	PUNCT
ajmri-3070	197	1	saudi	saudi	ADJ
ajmri-3070	197	2	consolidated	consolidated	PROPN
ajmri-3070	197	3	electric	electric	ADJ
ajmri-3070	197	4	company	company	NOUN
ajmri-3070	197	5	in	in	ADP
ajmri-3070	197	6	the	the	DET
ajmri-3070	197	7	eastern	eastern	ADJ
ajmri-3070	197	8	province	province	NOUN
ajmri-3070	197	9	.	.	PUNCT
ajmri-3070	198	1	(	(	PUNCT
ajmri-3070	198	2	2020	2020	NUM
ajmri-3070	198	3	)	)	PUNCT
ajmri-3070	198	4	.	.	PUNCT
ajmri-3070	199	1	economic	economic	ADJ
ajmri-3070	199	2	and	and	CCONJ
ajmri-3070	199	3	social	social	ADJ
ajmri-3070	199	4	commission	commission	NOUN
ajmri-3070	199	5	for	for	ADP
ajmri-3070	199	6	western	western	ADJ
ajmri-3070	199	7	asia	asia	PROPN
ajmri-3070	199	8	.	.	PUNCT
ajmri-3070	200	1	way	way	PROPN
ajmri-3070	200	2	,	,	PUNCT
ajmri-3070	200	3	y.	y.	PROPN
ajmri-3070	200	4	,	,	PUNCT
ajmri-3070	200	5	aichouni	aichouni	PROPN
ajmri-3070	200	6	,	,	PUNCT
ajmri-3070	200	7	m.	m.	NOUN
ajmri-3070	200	8	,	,	PUNCT
ajmri-3070	200	9	badawi	badawi	PROPN
ajmri-3070	200	10	,	,	PUNCT
ajmri-3070	200	11	i.	i.	PROPN
ajmri-3070	200	12	,	,	PUNCT
ajmri-3070	200	13	&	&	CCONJ
ajmri-3070	200	14	boujelbene	boujelbene	PROPN
ajmri-3070	200	15	,	,	PUNCT
ajmri-3070	200	16	m.	m.	NOUN
ajmri-3070	200	17	(	(	PUNCT
ajmri-3070	200	18	2016	2016	NUM
ajmri-3070	200	19	)	)	PUNCT
ajmri-3070	200	20	.	.	PUNCT
ajmri-3070	201	1	a	a	DET
ajmri-3070	201	2	survey	survey	NOUN
ajmri-3070	201	3	on	on	ADP
ajmri-3070	201	4	the	the	DET
ajmri-3070	201	5	implementation	implementation	NOUN
ajmri-3070	201	6	of	of	ADP
ajmri-3070	201	7	total	total	ADJ
ajmri-3070	201	8	quality	quality	NOUN
ajmri-3070	201	9	management	management	NOUN
ajmri-3070	201	10	(	(	PUNCT
ajmri-3070	201	11	tqm	tqm	PROPN
ajmri-3070	201	12	)	)	PUNCT
ajmri-3070	201	13	at	at	ADP
ajmri-3070	201	14	manufacturing	manufacturing	NOUN
ajmri-3070	201	15	industries	industry	NOUN
ajmri-3070	201	16	in	in	ADP
ajmri-3070	201	17	north	north	NOUN
ajmri-3070	201	18	region	region	NOUN
ajmri-3070	201	19	,	,	PUNCT
ajmri-3070	201	20	kingdom	kingdom	NOUN
ajmri-3070	201	21	of	of	ADP
ajmri-3070	201	22	saudi	saudi	PROPN
ajmri-3070	201	23	arabia	arabia	PROPN
ajmri-3070	201	24	.	.	PUNCT
ajmri-3070	202	1	2016	2016	NUM
ajmri-3070	202	2	2nd	2nd	ADJ
ajmri-3070	202	3	international	international	ADJ
ajmri-3070	202	4	conference	conference	NOUN
ajmri-3070	202	5	on	on	ADP
ajmri-3070	202	6	information	information	NOUN
ajmri-3070	202	7	management	management	NOUN
ajmri-3070	202	8	(	(	PUNCT
ajmri-3070	202	9	icim	icim	PROPN
ajmri-3070	202	10	)	)	PUNCT
ajmri-3070	202	11	.	.	PUNCT
ajmri-3070	203	1	zentner	zentner	NOUN
ajmri-3070	203	2	,	,	PUNCT
ajmri-3070	203	3	a.	a.	PROPN
ajmri-3070	203	4	(	(	PUNCT
ajmri-3070	203	5	2011	2011	NUM
ajmri-3070	203	6	)	)	PUNCT
ajmri-3070	203	7	.	.	PUNCT
ajmri-3070	204	1	total	total	ADJ
ajmri-3070	204	2	quality	quality	NOUN
ajmri-3070	204	3	management	management	NOUN
ajmri-3070	204	4	(	(	PUNCT
ajmri-3070	204	5	tqm	tqm	ADJ
ajmri-3070	204	6	):	):	PUNCT
ajmri-3070	204	7	driving	drive	VERB
ajmri-3070	204	8	competitive	competitive	ADJ
ajmri-3070	204	9	advantage	advantage	NOUN
ajmri-3070	204	10	on	on	ADP
ajmri-3070	204	11	a	a	DET
ajmri-3070	204	12	global	global	ADJ
ajmri-3070	204	13	platform	platform	NOUN
ajmri-3070	204	14	.	.	PUNCT
ajmri-3070	205	1	available	available	ADJ
ajmri-3070	205	2	at	at	ADP
ajmri-3070	205	3	ssrn	ssrn	PROPN
ajmri-3070	205	4	2515500	2515500	NUM
ajmri-3070	205	5	.	.	PUNCT