id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajpdis-7063	Izzatovna, Abdullaeva Zulfiya	The Role of Online Reviews and User Comments in Forming the Image of Service Enterprises: Impact on Trust and Customer Loyalty	2025	6	.pdf	application/pdf	2631	213	56	Unlike traditional marketing methods, where a company controls its image and information, customer reviews are often perceived as more honest and objective, which significantly increases their impact on the company’s image. At the Samarkand Institute of Economics and Service, Uzbekistan Abstract: The article examines the role of online reviews and user feedback in shaping the image of service companies, as well as their impact on customer trust and loyalty.	cache/ajpdis-7063.pdf	txt/ajpdis-7063.txt