id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajrhss-2042	NDU, EUGENE CHIGOZIE; BISSONG, NNEKA IFEOMA	WAITING-LINE MANAGEMENT AND REPEAT PATRONAGE OF FAST FOOD CENTRES IN RIVERS STATE, NIGERIA	2023	20	.pdf	application/pdf	9738	564	47	Kotler and Armstrong (2010) provide a definition of customer satisfaction as the degree to which the purported performance of a product or service by the consumer aligns with their expectations. Waiting-line management within FFC establishments appears to be a critical factor influencing customer satisfaction.	cache/ajrhss-2042.pdf	txt/ajrhss-2042.txt