id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajrhss-504	Ofoegbu, Wilson Chukwuemeka	QUALITY CONTROL IN SERVICE BUSINESS PERFORMANCE: THE NIGERIAN PERSPECTIVE	2023	11	.pdf	application/pdf	5907	314	44	Firm in the service business may also keep records of staff performance, efficiency, and turnover rates to ensure that they can provide a consistently high level of quality service to their customers. Service quality, competitive advantage and business performance in service providing SMEs in Sri Lanka.	cache/ajrhss-504.pdf	txt/ajrhss-504.txt