id	sid	tid	token	lemma	pos
arjefm-1109	1	1	american	american	PROPN
arjefm-1109	1	2	research	research	PROPN
arjefm-1109	1	3	journal	journal	PROPN
arjefm-1109	1	4	of	of	ADP
arjefm-1109	1	5	economics	economic	NOUN
arjefm-1109	1	6	,	,	PUNCT
arjefm-1109	1	7	finance	finance	NOUN
arjefm-1109	1	8	and	and	CCONJ
arjefm-1109	1	9	management	management	NOUN
arjefm-1109	1	10	volume	volume	NOUN
arjefm-1109	1	11	12	12	NUM
arjefm-1109	1	12	issue	issue	NOUN
arjefm-1109	1	13	3	3	NUM
arjefm-1109	1	14	,	,	PUNCT
arjefm-1109	1	15	july	july	PROPN
arjefm-1109	1	16	-	-	PUNCT
arjefm-1109	1	17	september	september	PROPN
arjefm-1109	1	18	2024	2024	NUM
arjefm-1109	1	19	issn	issn	NOUN
arjefm-1109	1	20	:	:	PUNCT
arjefm-1109	1	21	2836	2836	NUM
arjefm-1109	1	22	-	-	SYM
arjefm-1109	1	23	9416	9416	NUM
arjefm-1109	1	24	impact	impact	NOUN
arjefm-1109	1	25	factor	factor	NOUN
arjefm-1109	1	26	:	:	PUNCT
arjefm-1109	1	27	5.57	5.57	NUM
arjefm-1109	1	28	journal	journal	NOUN
arjefm-1109	1	29	homepage	homepage	NOUN
arjefm-1109	1	30	:	:	PUNCT
arjefm-1109	1	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	1	32	,	,	PUNCT
arjefm-1109	1	33	email	email	NOUN
arjefm-1109	1	34	:	:	PUNCT
arjefm-1109	1	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	1	36	official	official	ADJ
arjefm-1109	1	37	journal	journal	PROPN
arjefm-1109	1	38	of	of	ADP
arjefm-1109	1	39	america	america	PROPN
arjefm-1109	1	40	serial	serial	PROPN
arjefm-1109	1	41	publication	publication	NOUN
arjefm-1109	1	42	american	american	PROPN
arjefm-1109	1	43	research	research	PROPN
arjefm-1109	1	44	journal	journal	PROPN
arjefm-1109	1	45	of	of	ADP
arjefm-1109	1	46	economics	economic	NOUN
arjefm-1109	1	47	,	,	PUNCT
arjefm-1109	1	48	finance	finance	NOUN
arjefm-1109	1	49	and	and	CCONJ
arjefm-1109	1	50	management	management	NOUN
arjefm-1109	1	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	1	52	,	,	PUNCT
arjefm-1109	1	53	email	email	NOUN
arjefm-1109	1	54	:	:	PUNCT
arjefm-1109	1	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	2	1	47	47	NUM
arjefm-1109	3	1	|	|	ADV
arjefm-1109	3	2	p	p	X
arjefm-1109	3	3	a	a	DET
arjefm-1109	3	4	g	g	NOUN
arjefm-1109	3	5	e	e	X
arjefm-1109	3	6	internal	internal	ADJ
arjefm-1109	3	7	marketing	marketing	NOUN
arjefm-1109	3	8	strategies	strategy	NOUN
arjefm-1109	3	9	and	and	CCONJ
arjefm-1109	3	10	employee	employee	NOUN
arjefm-1109	3	11	performance	performance	NOUN
arjefm-1109	3	12	of	of	ADP
arjefm-1109	3	13	commercial	commercial	ADJ
arjefm-1109	3	14	banks	bank	NOUN
arjefm-1109	3	15	in	in	ADP
arjefm-1109	3	16	uyo	uyo	NOUN
arjefm-1109	3	17	,	,	PUNCT
arjefm-1109	3	18	akwa	akwa	ADJ
arjefm-1109	3	19	ibom	ibom	ADJ
arjefm-1109	3	20	state	state	NOUN
arjefm-1109	3	21	1	1	NUM
arjefm-1109	3	22	aniebiet	aniebiet	PROPN
arjefm-1109	3	23	j	j	PROPN
arjefm-1109	3	24	etuk	etuk	PROPN
arjefm-1109	3	25	,	,	PUNCT
arjefm-1109	3	26	2aniekan	2aniekan	NUM
arjefm-1109	3	27	eyo	eyo	PROPN
arjefm-1109	3	28	awah	awah	NOUN
arjefm-1109	3	29	and	and	CCONJ
arjefm-1109	3	30	3aniefiok	3aniefiok	NUM
arjefm-1109	3	31	okon	okon	PROPN
arjefm-1109	3	32	akpan	akpan	PROPN
arjefm-1109	3	33	1department	1department	NUM
arjefm-1109	3	34	of	of	ADP
arjefm-1109	3	35	marketing	marketing	NOUN
arjefm-1109	3	36	,	,	PUNCT
arjefm-1109	3	37	akwa	akwa	ADJ
arjefm-1109	3	38	ibom	ibom	ADJ
arjefm-1109	3	39	state	state	NOUN
arjefm-1109	3	40	university	university	NOUN
arjefm-1109	3	41	,	,	PUNCT
arjefm-1109	3	42	obio	obio	ADV
arjefm-1109	3	43	akpa	akpa	PROPN
arjefm-1109	3	44	campus	campus	PROPN
arjefm-1109	3	45	2&3department	2&3department	PROPN
arjefm-1109	3	46	of	of	ADP
arjefm-1109	3	47	marketing	marketing	NOUN
arjefm-1109	3	48	,	,	PUNCT
arjefm-1109	3	49	university	university	NOUN
arjefm-1109	3	50	of	of	ADP
arjefm-1109	3	51	uyo	uyo	PROPN
arjefm-1109	3	52	,	,	PUNCT
arjefm-1109	3	53	akwa	akwa	ADJ
arjefm-1109	3	54	ibom	ibom	ADJ
arjefm-1109	3	55	state	state	NOUN
arjefm-1109	3	56	.	.	PUNCT
arjefm-1109	4	1	email	email	NOUN
arjefm-1109	4	2	:	:	PUNCT
arjefm-1109	4	3	aniekaneawah@uniuyo.edu.ng	aniekaneawah@uniuyo.edu.ng	NOUN
arjefm-1109	4	4	doi	doi	NOUN
arjefm-1109	4	5	:	:	PUNCT
arjefm-1109	4	6	https://doi.org/10.5281/zenodo.12795383	https://doi.org/10.5281/zenodo.12795383	NOUN
arjefm-1109	4	7	abstract	abstract	NOUN
arjefm-1109	4	8	:	:	PUNCT
arjefm-1109	4	9	this	this	DET
arjefm-1109	4	10	study	study	NOUN
arjefm-1109	4	11	focused	focus	VERB
arjefm-1109	4	12	on	on	ADP
arjefm-1109	4	13	the	the	DET
arjefm-1109	4	14	influence	influence	NOUN
arjefm-1109	4	15	of	of	ADP
arjefm-1109	4	16	internal	internal	ADJ
arjefm-1109	4	17	marketing	marketing	NOUN
arjefm-1109	4	18	strategies	strategy	NOUN
arjefm-1109	4	19	on	on	ADP
arjefm-1109	4	20	commercial	commercial	ADJ
arjefm-1109	4	21	banks	bank	NOUN
arjefm-1109	4	22	in	in	ADP
arjefm-1109	4	23	uyo	uyo	PROPN
arjefm-1109	4	24	metropolis	metropolis	PROPN
arjefm-1109	4	25	,	,	PUNCT
arjefm-1109	4	26	akwa	akwa	ADJ
arjefm-1109	4	27	ibom	ibom	ADJ
arjefm-1109	4	28	state	state	NOUN
arjefm-1109	4	29	.	.	PUNCT
arjefm-1109	5	1	to	to	PART
arjefm-1109	5	2	achieve	achieve	VERB
arjefm-1109	5	3	this	this	DET
arjefm-1109	5	4	objective	objective	NOUN
arjefm-1109	5	5	,	,	PUNCT
arjefm-1109	5	6	data	datum	NOUN
arjefm-1109	5	7	were	be	AUX
arjefm-1109	5	8	obtained	obtain	VERB
arjefm-1109	5	9	using	use	VERB
arjefm-1109	5	10	a	a	DET
arjefm-1109	5	11	survey	survey	NOUN
arjefm-1109	5	12	of	of	ADP
arjefm-1109	5	13	143	143	NUM
arjefm-1109	5	14	respondents	respondent	NOUN
arjefm-1109	5	15	drawn	draw	VERB
arjefm-1109	5	16	from	from	ADP
arjefm-1109	5	17	the	the	DET
arjefm-1109	5	18	banks	bank	NOUN
arjefm-1109	5	19	staff	staff	NOUN
arjefm-1109	5	20	.	.	PUNCT
arjefm-1109	6	1	131	131	NUM
arjefm-1109	6	2	copies	copy	NOUN
arjefm-1109	6	3	of	of	ADP
arjefm-1109	6	4	the	the	DET
arjefm-1109	6	5	questionnaire	questionnaire	NOUN
arjefm-1109	6	6	were	be	AUX
arjefm-1109	6	7	returned	return	VERB
arjefm-1109	6	8	in	in	ADP
arjefm-1109	6	9	useable	useable	ADJ
arjefm-1109	6	10	form	form	NOUN
arjefm-1109	6	11	representing	represent	VERB
arjefm-1109	6	12	approximately	approximately	ADV
arjefm-1109	6	13	92	92	NUM
arjefm-1109	6	14	%	%	NOUN
arjefm-1109	6	15	return	return	NOUN
arjefm-1109	6	16	rate	rate	NOUN
arjefm-1109	6	17	and	and	CCONJ
arjefm-1109	6	18	analyzed	analyze	VERB
arjefm-1109	6	19	using	use	VERB
arjefm-1109	6	20	the	the	DET
arjefm-1109	6	21	simple	simple	ADJ
arjefm-1109	6	22	regression	regression	NOUN
arjefm-1109	6	23	model	model	NOUN
arjefm-1109	6	24	(	(	PUNCT
arjefm-1109	6	25	srm	srm	NOUN
arjefm-1109	6	26	)	)	PUNCT
arjefm-1109	6	27	and	and	CCONJ
arjefm-1109	6	28	hypotheses	hypothesis	NOUN
arjefm-1109	6	29	tested	test	VERB
arjefm-1109	6	30	with	with	ADP
arjefm-1109	6	31	linear	linear	ADJ
arjefm-1109	6	32	regression	regression	NOUN
arjefm-1109	6	33	at	at	ADP
arjefm-1109	6	34	0.05	0.05	NUM
arjefm-1109	6	35	level	level	NOUN
arjefm-1109	6	36	of	of	ADP
arjefm-1109	6	37	significance	significance	NOUN
arjefm-1109	6	38	.	.	PUNCT
arjefm-1109	7	1	findings	finding	NOUN
arjefm-1109	7	2	revealed	reveal	VERB
arjefm-1109	7	3	that	that	SCONJ
arjefm-1109	7	4	internal	internal	ADJ
arjefm-1109	7	5	marketing	marketing	NOUN
arjefm-1109	7	6	strategies	strategy	NOUN
arjefm-1109	7	7	had	have	VERB
arjefm-1109	7	8	significant	significant	ADJ
arjefm-1109	7	9	influence	influence	NOUN
arjefm-1109	7	10	on	on	ADP
arjefm-1109	7	11	employee	employee	NOUN
arjefm-1109	7	12	performance	performance	NOUN
arjefm-1109	7	13	.	.	PUNCT
arjefm-1109	8	1	this	this	PRON
arjefm-1109	8	2	means	mean	VERB
arjefm-1109	8	3	that	that	SCONJ
arjefm-1109	8	4	every	every	DET
arjefm-1109	8	5	unit	unit	NOUN
arjefm-1109	8	6	that	that	PRON
arjefm-1109	8	7	internal	internal	ADJ
arjefm-1109	8	8	marketing	marketing	NOUN
arjefm-1109	8	9	strategies	strategy	NOUN
arjefm-1109	8	10	such	such	ADJ
arjefm-1109	8	11	as	as	ADP
arjefm-1109	8	12	(	(	PUNCT
arjefm-1109	8	13	motivation	motivation	NOUN
arjefm-1109	8	14	(	(	PUNCT
arjefm-1109	8	15	rewards	reward	NOUN
arjefm-1109	8	16	)	)	PUNCT
arjefm-1109	8	17	and	and	CCONJ
arjefm-1109	8	18	effective	effective	ADJ
arjefm-1109	8	19	communication	communication	NOUN
arjefm-1109	8	20	)	)	PUNCT
arjefm-1109	8	21	increases	increase	VERB
arjefm-1109	8	22	employee	employee	NOUN
arjefm-1109	8	23	performance	performance	NOUN
arjefm-1109	8	24	will	will	AUX
arjefm-1109	8	25	also	also	ADV
arjefm-1109	8	26	increase	increase	VERB
arjefm-1109	8	27	.	.	PUNCT
arjefm-1109	9	1	thus	thus	ADV
arjefm-1109	9	2	,	,	PUNCT
arjefm-1109	9	3	we	we	PRON
arjefm-1109	9	4	recommend	recommend	VERB
arjefm-1109	9	5	that	that	SCONJ
arjefm-1109	9	6	marketing	marketing	NOUN
arjefm-1109	9	7	managers	manager	NOUN
arjefm-1109	9	8	of	of	ADP
arjefm-1109	9	9	commercial	commercial	ADJ
arjefm-1109	9	10	banks	bank	NOUN
arjefm-1109	9	11	should	should	AUX
arjefm-1109	9	12	develop	develop	VERB
arjefm-1109	9	13	and	and	CCONJ
arjefm-1109	9	14	implement	implement	VERB
arjefm-1109	9	15	structured	structured	ADJ
arjefm-1109	9	16	rewards	reward	NOUN
arjefm-1109	9	17	systems	system	NOUN
arjefm-1109	9	18	that	that	PRON
arjefm-1109	9	19	recognize	recognize	VERB
arjefm-1109	9	20	and	and	CCONJ
arjefm-1109	9	21	incentivize	incentivize	VERB
arjefm-1109	9	22	high	high	ADJ
arjefm-1109	9	23	performance	performance	NOUN
arjefm-1109	9	24	among	among	ADP
arjefm-1109	9	25	employees	employee	NOUN
arjefm-1109	9	26	,	,	PUNCT
arjefm-1109	9	27	this	this	PRON
arjefm-1109	9	28	could	could	AUX
arjefm-1109	9	29	include	include	VERB
arjefm-1109	9	30	bonuses	bonus	NOUN
arjefm-1109	9	31	,	,	PUNCT
arjefm-1109	9	32	recognition	recognition	NOUN
arjefm-1109	9	33	programs	program	NOUN
arjefm-1109	9	34	and	and	CCONJ
arjefm-1109	9	35	performance	performance	NOUN
arjefm-1109	9	36	based	base	VERB
arjefm-1109	9	37	promotions	promotion	NOUN
arjefm-1109	9	38	.	.	PUNCT
arjefm-1109	10	1	they	they	PRON
arjefm-1109	10	2	should	should	AUX
arjefm-1109	10	3	enhance	enhance	VERB
arjefm-1109	10	4	effective	effective	ADJ
arjefm-1109	10	5	use	use	NOUN
arjefm-1109	10	6	of	of	ADP
arjefm-1109	10	7	motivations	motivation	NOUN
arjefm-1109	10	8	(	(	PUNCT
arjefm-1109	10	9	rewards	reward	NOUN
arjefm-1109	10	10	)	)	PUNCT
arjefm-1109	10	11	to	to	PART
arjefm-1109	10	12	increase	increase	VERB
arjefm-1109	10	13	employee	employee	NOUN
arjefm-1109	10	14	performance	performance	NOUN
arjefm-1109	10	15	.	.	PUNCT
arjefm-1109	11	1	keywords	keyword	NOUN
arjefm-1109	11	2	:	:	PUNCT
arjefm-1109	11	3	internal	internal	ADJ
arjefm-1109	11	4	marketing	marketing	NOUN
arjefm-1109	11	5	,	,	PUNCT
arjefm-1109	11	6	effective	effective	ADJ
arjefm-1109	11	7	communication	communication	NOUN
arjefm-1109	11	8	,	,	PUNCT
arjefm-1109	11	9	motivation	motivation	NOUN
arjefm-1109	11	10	and	and	CCONJ
arjefm-1109	11	11	employees	employee	NOUN
arjefm-1109	11	12	performance	performance	NOUN
arjefm-1109	11	13	introduction	introduction	NOUN
arjefm-1109	11	14	service	service	NOUN
arjefm-1109	11	15	marketing	marketing	NOUN
arjefm-1109	11	16	has	have	AUX
arjefm-1109	11	17	evolved	evolve	VERB
arjefm-1109	11	18	into	into	ADP
arjefm-1109	11	19	a	a	DET
arjefm-1109	11	20	highly	highly	ADV
arjefm-1109	11	21	competitive	competitive	ADJ
arjefm-1109	11	22	discipline	discipline	NOUN
arjefm-1109	11	23	with	with	ADP
arjefm-1109	11	24	many	many	ADJ
arjefm-1109	11	25	factors	factor	NOUN
arjefm-1109	11	26	influencing	influence	VERB
arjefm-1109	11	27	service	service	NOUN
arjefm-1109	11	28	,	,	PUNCT
arjefm-1109	11	29	quality	quality	NOUN
arjefm-1109	11	30	and	and	CCONJ
arjefm-1109	11	31	the	the	DET
arjefm-1109	11	32	ultimate	ultimate	ADJ
arjefm-1109	11	33	source	source	NOUN
arjefm-1109	11	34	of	of	ADP
arjefm-1109	11	35	deposit	deposit	NOUN
arjefm-1109	11	36	money	money	NOUN
arjefm-1109	11	37	banks	bank	NOUN
arjefm-1109	11	38	.	.	PUNCT
arjefm-1109	12	1	due	due	ADP
arjefm-1109	12	2	to	to	ADP
arjefm-1109	12	3	the	the	DET
arjefm-1109	12	4	nature	nature	NOUN
arjefm-1109	12	5	of	of	ADP
arjefm-1109	12	6	services	service	NOUN
arjefm-1109	12	7	often	often	ADV
arjefm-1109	12	8	the	the	DET
arjefm-1109	12	9	main	main	ADJ
arjefm-1109	12	10	determinant	determinant	NOUN
arjefm-1109	12	11	of	of	ADP
arjefm-1109	12	12	customer	customer	NOUN
arjefm-1109	12	13	’s	’s	PART
arjefm-1109	12	14	perception	perception	NOUN
arjefm-1109	12	15	of	of	ADP
arjefm-1109	12	16	service	service	NOUN
arjefm-1109	12	17	quality	quality	NOUN
arjefm-1109	12	18	is	be	AUX
arjefm-1109	12	19	their	their	PRON
arjefm-1109	12	20	interaction	interaction	NOUN
arjefm-1109	12	21	with	with	ADP
arjefm-1109	12	22	the	the	DET
arjefm-1109	12	23	bank	bank	NOUN
arjefm-1109	12	24	staff	staff	NOUN
arjefm-1109	12	25	and	and	CCONJ
arjefm-1109	12	26	this	this	PRON
arjefm-1109	12	27	helps	help	VERB
arjefm-1109	12	28	banks	bank	NOUN
arjefm-1109	12	29	to	to	PART
arjefm-1109	12	30	acknowledge	acknowledge	VERB
arjefm-1109	12	31	the	the	DET
arjefm-1109	12	32	importance	importance	NOUN
arjefm-1109	12	33	of	of	ADP
arjefm-1109	12	34	employee	employee	NOUN
arjefm-1109	12	35	in	in	ADP
arjefm-1109	12	36	service	service	NOUN
arjefm-1109	12	37	delivery	delivery	NOUN
arjefm-1109	12	38	and	and	CCONJ
arjefm-1109	12	39	quality	quality	NOUN
arjefm-1109	12	40	(	(	PUNCT
arjefm-1109	12	41	udonde	udonde	ADJ
arjefm-1109	12	42	,	,	PUNCT
arjefm-1109	12	43	akpan	akpan	NOUN
arjefm-1109	12	44	and	and	CCONJ
arjefm-1109	12	45	awah	awah	NOUN
arjefm-1109	12	46	,	,	PUNCT
arjefm-1109	12	47	2022	2022	NUM
arjefm-1109	12	48	)	)	PUNCT
arjefm-1109	12	49	.	.	PUNCT
arjefm-1109	13	1	internal	internal	ADJ
arjefm-1109	13	2	marketing	marketing	NOUN
arjefm-1109	13	3	is	be	AUX
arjefm-1109	13	4	an	an	DET
arjefm-1109	13	5	internal	internal	ADJ
arjefm-1109	13	6	process	process	NOUN
arjefm-1109	13	7	of	of	ADP
arjefm-1109	13	8	initiating	initiate	VERB
arjefm-1109	13	9	,	,	PUNCT
arjefm-1109	13	10	maintaining	maintain	VERB
arjefm-1109	13	11	and	and	CCONJ
arjefm-1109	13	12	developing	develop	VERB
arjefm-1109	13	13	relationships	relationship	NOUN
arjefm-1109	13	14	between	between	ADP
arjefm-1109	13	15	employees	employee	NOUN
arjefm-1109	13	16	,	,	PUNCT
arjefm-1109	13	17	their	their	PRON
arjefm-1109	13	18	management	management	NOUN
arjefm-1109	13	19	and	and	CCONJ
arjefm-1109	13	20	the	the	DET
arjefm-1109	13	21	organization	organization	NOUN
arjefm-1109	13	22	for	for	ADP
arjefm-1109	13	23	the	the	DET
arjefm-1109	13	24	purpose	purpose	NOUN
arjefm-1109	13	25	of	of	ADP
arjefm-1109	13	26	creating	create	VERB
arjefm-1109	13	27	superior	superior	ADJ
arjefm-1109	13	28	value	value	NOUN
arjefm-1109	13	29	for	for	ADP
arjefm-1109	13	30	customers	customer	NOUN
arjefm-1109	13	31	(	(	PUNCT
arjefm-1109	13	32	gapp	gapp	NOUN
arjefm-1109	13	33	and	and	CCONJ
arjefm-1109	13	34	merrilees	merrilee	NOUN
arjefm-1109	13	35	,	,	PUNCT
arjefm-1109	13	36	2016	2016	NUM
arjefm-1109	13	37	)	)	PUNCT
arjefm-1109	13	38	.	.	PUNCT
arjefm-1109	14	1	this	this	DET
arjefm-1109	14	2	view	view	NOUN
arjefm-1109	14	3	is	be	AUX
arjefm-1109	14	4	upheld	uphold	VERB
arjefm-1109	14	5	in	in	ADP
arjefm-1109	14	6	literature	literature	NOUN
arjefm-1109	14	7	by	by	ADP
arjefm-1109	14	8	robert	robert	PROPN
arjefm-1109	14	9	and	and	CCONJ
arjefm-1109	14	10	steyn	steyn	PROPN
arjefm-1109	14	11	(	(	PUNCT
arjefm-1109	14	12	2017	2017	NUM
arjefm-1109	14	13	)	)	PUNCT
arjefm-1109	14	14	and	and	CCONJ
arjefm-1109	14	15	ahmed	ahmed	PROPN
arjefm-1109	14	16	and	and	CCONJ
arjefm-1109	14	17	rafig	rafig	PROPN
arjefm-1109	14	18	(	(	PUNCT
arjefm-1109	14	19	2011	2011	NUM
arjefm-1109	14	20	)	)	PUNCT
arjefm-1109	14	21	who	who	PRON
arjefm-1109	14	22	agreed	agree	VERB
arjefm-1109	14	23	that	that	SCONJ
arjefm-1109	14	24	internal	internal	ADJ
arjefm-1109	14	25	marketing	marketing	NOUN
arjefm-1109	14	26	(	(	PUNCT
arjefm-1109	14	27	i	i	NOUN
arjefm-1109	14	28	m	m	VERB
arjefm-1109	14	29	)	)	PUNCT
arjefm-1109	14	30	is	be	AUX
arjefm-1109	14	31	the	the	DET
arjefm-1109	14	32	process	process	NOUN
arjefm-1109	14	33	whereby	whereby	SCONJ
arjefm-1109	14	34	internal	internal	ADJ
arjefm-1109	14	35	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	14	36	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	15	1	mailto:aniekaneawah@uniuyo.edu.ng	mailto:aniekaneawah@uniuyo.edu.ng	PROPN
arjefm-1109	15	2	american	american	PROPN
arjefm-1109	15	3	research	research	PROPN
arjefm-1109	15	4	journal	journal	PROPN
arjefm-1109	15	5	of	of	ADP
arjefm-1109	15	6	economics	economic	NOUN
arjefm-1109	15	7	,	,	PUNCT
arjefm-1109	15	8	finance	finance	NOUN
arjefm-1109	15	9	and	and	CCONJ
arjefm-1109	15	10	management	management	NOUN
arjefm-1109	15	11	volume	volume	NOUN
arjefm-1109	15	12	12	12	NUM
arjefm-1109	15	13	issue	issue	NOUN
arjefm-1109	15	14	3	3	NUM
arjefm-1109	15	15	,	,	PUNCT
arjefm-1109	15	16	july	july	PROPN
arjefm-1109	15	17	-	-	PUNCT
arjefm-1109	15	18	september	september	PROPN
arjefm-1109	15	19	2024	2024	NUM
arjefm-1109	15	20	issn	issn	NOUN
arjefm-1109	15	21	:	:	PUNCT
arjefm-1109	15	22	2836	2836	NUM
arjefm-1109	15	23	-	-	SYM
arjefm-1109	15	24	9416	9416	NUM
arjefm-1109	15	25	impact	impact	NOUN
arjefm-1109	15	26	factor	factor	NOUN
arjefm-1109	15	27	:	:	PUNCT
arjefm-1109	15	28	5.57	5.57	NUM
arjefm-1109	15	29	journal	journal	NOUN
arjefm-1109	15	30	homepage	homepage	NOUN
arjefm-1109	15	31	:	:	PUNCT
arjefm-1109	15	32	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	15	33	,	,	PUNCT
arjefm-1109	15	34	email	email	NOUN
arjefm-1109	15	35	:	:	PUNCT
arjefm-1109	15	36	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	15	37	official	official	ADJ
arjefm-1109	15	38	journal	journal	PROPN
arjefm-1109	15	39	of	of	ADP
arjefm-1109	15	40	america	america	PROPN
arjefm-1109	15	41	serial	serial	PROPN
arjefm-1109	15	42	publication	publication	NOUN
arjefm-1109	15	43	american	american	PROPN
arjefm-1109	15	44	research	research	PROPN
arjefm-1109	15	45	journal	journal	PROPN
arjefm-1109	15	46	of	of	ADP
arjefm-1109	15	47	economics	economic	NOUN
arjefm-1109	15	48	,	,	PUNCT
arjefm-1109	15	49	finance	finance	NOUN
arjefm-1109	15	50	and	and	CCONJ
arjefm-1109	15	51	management	management	NOUN
arjefm-1109	15	52	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	15	53	,	,	PUNCT
arjefm-1109	15	54	email	email	NOUN
arjefm-1109	15	55	:	:	PUNCT
arjefm-1109	15	56	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	16	1	48	48	NUM
arjefm-1109	17	1	|	|	ADV
arjefm-1109	17	2	p	p	NOUN
arjefm-1109	17	3	a	a	DET
arjefm-1109	17	4	g	g	NOUN
arjefm-1109	17	5	e	e	NOUN
arjefm-1109	17	6	relationships	relationship	NOUN
arjefm-1109	17	7	are	be	AUX
arjefm-1109	17	8	built	build	VERB
arjefm-1109	17	9	with	with	ADP
arjefm-1109	17	10	the	the	DET
arjefm-1109	17	11	aim	aim	NOUN
arjefm-1109	17	12	of	of	ADP
arjefm-1109	17	13	creating	create	VERB
arjefm-1109	17	14	value	value	NOUN
arjefm-1109	17	15	.	.	PUNCT
arjefm-1109	18	1	gapp	gapp	NOUN
arjefm-1109	18	2	and	and	CCONJ
arjefm-1109	18	3	merilees	merilee	NOUN
arjefm-1109	18	4	(	(	PUNCT
arjefm-1109	18	5	2016	2016	NUM
arjefm-1109	18	6	)	)	PUNCT
arjefm-1109	18	7	view	view	NOUN
arjefm-1109	18	8	i	i	PRON
arjefm-1109	18	9	m	m	VERB
arjefm-1109	18	10	as	as	ADP
arjefm-1109	18	11	being	be	AUX
arjefm-1109	18	12	an	an	DET
arjefm-1109	18	13	appropriate	appropriate	ADJ
arjefm-1109	18	14	method	method	NOUN
arjefm-1109	18	15	for	for	ADP
arjefm-1109	18	16	communicating	communicate	VERB
arjefm-1109	18	17	an	an	DET
arjefm-1109	18	18	organization	organization	NOUN
arjefm-1109	18	19	's	's	PART
arjefm-1109	18	20	brand	brand	NOUN
arjefm-1109	18	21	internally	internally	ADV
arjefm-1109	18	22	.	.	PUNCT
arjefm-1109	19	1	they	they	PRON
arjefm-1109	19	2	describe	describe	VERB
arjefm-1109	19	3	i	i	PRON
arjefm-1109	19	4	m	m	VERB
arjefm-1109	19	5	as	as	ADP
arjefm-1109	19	6	a	a	DET
arjefm-1109	19	7	concept	concept	NOUN
arjefm-1109	19	8	based	base	VERB
arjefm-1109	19	9	on	on	ADP
arjefm-1109	19	10	the	the	DET
arjefm-1109	19	11	believe	believe	NOUN
arjefm-1109	19	12	that	that	SCONJ
arjefm-1109	19	13	with	with	ADP
arjefm-1109	19	14	a	a	DET
arjefm-1109	19	15	service	service	NOUN
arjefm-1109	19	16	value	value	NOUN
arjefm-1109	19	17	chain	chain	NOUN
arjefm-1109	19	18	,	,	PUNCT
arjefm-1109	19	19	a	a	DET
arjefm-1109	19	20	firm	firm	NOUN
arjefm-1109	19	21	’s	’s	PART
arjefm-1109	19	22	internal	internal	ADJ
arjefm-1109	19	23	customers	customer	NOUN
arjefm-1109	19	24	(	(	PUNCT
arjefm-1109	19	25	employees	employee	NOUN
arjefm-1109	19	26	)	)	PUNCT
arjefm-1109	19	27	can	can	AUX
arjefm-1109	19	28	be	be	AUX
arjefm-1109	19	29	motivated	motivate	VERB
arjefm-1109	19	30	to	to	PART
arjefm-1109	19	31	strive	strive	VERB
arjefm-1109	19	32	towards	towards	ADP
arjefm-1109	19	33	customer	customer	NOUN
arjefm-1109	19	34	consciousness	consciousness	NOUN
arjefm-1109	19	35	,	,	PUNCT
arjefm-1109	19	36	market	market	NOUN
arjefm-1109	19	37	orientation	orientation	NOUN
arjefm-1109	19	38	and	and	CCONJ
arjefm-1109	19	39	sales	sale	NOUN
arjefm-1109	19	40	mindedness	mindedness	NOUN
arjefm-1109	19	41	through	through	ADP
arjefm-1109	19	42	the	the	DET
arjefm-1109	19	43	application	application	NOUN
arjefm-1109	19	44	of	of	ADP
arjefm-1109	19	45	accepted	accept	VERB
arjefm-1109	19	46	internal	internal	ADJ
arjefm-1109	19	47	marketing	marketing	NOUN
arjefm-1109	19	48	approaches	approach	NOUN
arjefm-1109	19	49	.	.	PUNCT
arjefm-1109	20	1	hence	hence	ADV
arjefm-1109	20	2	,	,	PUNCT
arjefm-1109	20	3	employee	employee	NOUN
arjefm-1109	20	4	satisfaction	satisfaction	NOUN
arjefm-1109	20	5	and	and	CCONJ
arjefm-1109	20	6	employee	employee	NOUN
arjefm-1109	20	7	performance	performance	NOUN
arjefm-1109	20	8	are	be	AUX
arjefm-1109	20	9	related	relate	VERB
arjefm-1109	20	10	in	in	ADP
arjefm-1109	20	11	that	that	PRON
arjefm-1109	20	12	both	both	PRON
arjefm-1109	20	13	require	require	VERB
arjefm-1109	20	14	the	the	DET
arjefm-1109	20	15	provision	provision	NOUN
arjefm-1109	20	16	of	of	ADP
arjefm-1109	20	17	rewards	reward	NOUN
arjefm-1109	20	18	to	to	PART
arjefm-1109	20	19	satisfy	satisfy	VERB
arjefm-1109	20	20	wants	want	VERB
arjefm-1109	20	21	and	and	CCONJ
arjefm-1109	20	22	needs	need	VERB
arjefm-1109	20	23	in	in	ADP
arjefm-1109	20	24	order	order	NOUN
arjefm-1109	20	25	to	to	PART
arjefm-1109	20	26	do	do	AUX
arjefm-1109	20	27	so	so	ADV
arjefm-1109	20	28	banks	bank	NOUN
arjefm-1109	20	29	need	need	VERB
arjefm-1109	20	30	to	to	PART
arjefm-1109	20	31	treat	treat	VERB
arjefm-1109	20	32	employees	employee	NOUN
arjefm-1109	20	33	in	in	ADP
arjefm-1109	20	34	much	much	ADV
arjefm-1109	20	35	the	the	DET
arjefm-1109	20	36	same	same	ADJ
arjefm-1109	20	37	way	way	NOUN
arjefm-1109	20	38	as	as	SCONJ
arjefm-1109	20	39	they	they	PRON
arjefm-1109	20	40	would	would	AUX
arjefm-1109	20	41	do	do	VERB
arjefm-1109	20	42	to	to	ADP
arjefm-1109	20	43	their	their	PRON
arjefm-1109	20	44	customers	customer	NOUN
arjefm-1109	20	45	.	.	PUNCT
arjefm-1109	21	1	accordingly	accordingly	ADV
arjefm-1109	21	2	,	,	PUNCT
arjefm-1109	21	3	udonde	udonde	ADJ
arjefm-1109	21	4	,	,	PUNCT
arjefm-1109	21	5	akpan	akpan	NOUN
arjefm-1109	21	6	and	and	CCONJ
arjefm-1109	21	7	awah	awah	PROPN
arjefm-1109	21	8	(	(	PUNCT
arjefm-1109	21	9	2022	2022	NUM
arjefm-1109	21	10	)	)	PUNCT
arjefm-1109	22	1	see	see	VERB
arjefm-1109	22	2	the	the	DET
arjefm-1109	22	3	concept	concept	NOUN
arjefm-1109	22	4	of	of	ADP
arjefm-1109	22	5	internal	internal	ADJ
arjefm-1109	22	6	marketing	marketing	NOUN
arjefm-1109	22	7	as	as	ADP
arjefm-1109	22	8	a	a	DET
arjefm-1109	22	9	marketing	marketing	NOUN
arjefm-1109	22	10	activity	activity	NOUN
arjefm-1109	22	11	which	which	PRON
arjefm-1109	22	12	deals	deal	VERB
arjefm-1109	22	13	and	and	CCONJ
arjefm-1109	22	14	focuses	focus	VERB
arjefm-1109	22	15	on	on	ADP
arjefm-1109	22	16	employee	employee	NOUN
arjefm-1109	22	17	satisfaction	satisfaction	NOUN
arjefm-1109	22	18	as	as	ADV
arjefm-1109	22	19	well	well	ADV
arjefm-1109	22	20	as	as	ADP
arjefm-1109	22	21	a	a	DET
arjefm-1109	22	22	business	business	NOUN
arjefm-1109	22	23	philosophy	philosophy	NOUN
arjefm-1109	22	24	which	which	PRON
arjefm-1109	22	25	promote	promote	VERB
arjefm-1109	22	26	the	the	DET
arjefm-1109	22	27	firm	firm	NOUN
arjefm-1109	22	28	and	and	CCONJ
arjefm-1109	22	29	it	it	PRON
arjefm-1109	22	30	policies	policy	NOUN
arjefm-1109	22	31	to	to	ADP
arjefm-1109	22	32	its	its	PRON
arjefm-1109	22	33	employees	employee	NOUN
arjefm-1109	22	34	as	as	SCONJ
arjefm-1109	22	35	if	if	SCONJ
arjefm-1109	22	36	they	they	PRON
arjefm-1109	22	37	were	be	AUX
arjefm-1109	22	38	the	the	DET
arjefm-1109	22	39	firm	firm	NOUN
arjefm-1109	22	40	’s	’s	PART
arjefm-1109	22	41	customers	customer	NOUN
arjefm-1109	22	42	.	.	PUNCT
arjefm-1109	23	1	according	accord	VERB
arjefm-1109	23	2	to	to	ADP
arjefm-1109	23	3	them	they	PRON
arjefm-1109	23	4	,	,	PUNCT
arjefm-1109	23	5	excellent	excellent	ADJ
arjefm-1109	23	6	services	service	NOUN
arjefm-1109	23	7	to	to	ADP
arjefm-1109	23	8	the	the	DET
arjefm-1109	23	9	firm	firm	NOUN
arjefm-1109	23	10	’s	’s	PART
arjefm-1109	23	11	customers	customer	NOUN
arjefm-1109	23	12	are	be	AUX
arjefm-1109	23	13	as	as	ADP
arjefm-1109	23	14	a	a	DET
arjefm-1109	23	15	result	result	NOUN
arjefm-1109	23	16	of	of	ADP
arjefm-1109	23	17	satisfied	satisfied	ADJ
arjefm-1109	23	18	and	and	CCONJ
arjefm-1109	23	19	committed	committed	ADJ
arjefm-1109	23	20	employees	employee	NOUN
arjefm-1109	23	21	.	.	PUNCT
arjefm-1109	24	1	internal	internal	ADJ
arjefm-1109	24	2	marketing	marketing	NOUN
arjefm-1109	24	3	relates	relate	VERB
arjefm-1109	24	4	with	with	ADP
arjefm-1109	24	5	employee	employee	NOUN
arjefm-1109	24	6	performance	performance	NOUN
arjefm-1109	24	7	.	.	PUNCT
arjefm-1109	25	1	it	it	PRON
arjefm-1109	25	2	increases	increase	VERB
arjefm-1109	25	3	employee	employee	NOUN
arjefm-1109	25	4	’s	’s	PART
arjefm-1109	25	5	performance	performance	NOUN
arjefm-1109	25	6	and	and	CCONJ
arjefm-1109	25	7	retention	retention	NOUN
arjefm-1109	25	8	,	,	PUNCT
arjefm-1109	25	9	creates	create	VERB
arjefm-1109	25	10	a	a	DET
arjefm-1109	25	11	customer	customer	NOUN
arjefm-1109	25	12	oriented	orient	VERB
arjefm-1109	25	13	workforce	workforce	NOUN
arjefm-1109	25	14	,	,	PUNCT
arjefm-1109	25	15	enhance	enhance	VERB
arjefm-1109	25	16	relationship	relationship	NOUN
arjefm-1109	25	17	with	with	ADP
arjefm-1109	25	18	the	the	DET
arjefm-1109	25	19	external	external	ADJ
arjefm-1109	25	20	businesses	business	NOUN
arjefm-1109	25	21	,	,	PUNCT
arjefm-1109	25	22	facilitate	facilitate	VERB
arjefm-1109	25	23	a	a	DET
arjefm-1109	25	24	better	well	ADJ
arjefm-1109	25	25	flow	flow	NOUN
arjefm-1109	25	26	of	of	ADP
arjefm-1109	25	27	information	information	NOUN
arjefm-1109	25	28	,	,	PUNCT
arjefm-1109	25	29	aid	aid	NOUN
arjefm-1109	25	30	in	in	ADP
arjefm-1109	25	31	empowering	empower	VERB
arjefm-1109	25	32	employees	employee	NOUN
arjefm-1109	25	33	,	,	PUNCT
arjefm-1109	25	34	increases	increase	VERB
arjefm-1109	25	35	compliance	compliance	NOUN
arjefm-1109	25	36	with	with	ADP
arjefm-1109	25	37	protocols	protocol	NOUN
arjefm-1109	25	38	and	and	CCONJ
arjefm-1109	25	39	standards	standard	NOUN
arjefm-1109	25	40	as	as	ADV
arjefm-1109	25	41	well	well	ADV
arjefm-1109	25	42	as	as	ADP
arjefm-1109	25	43	improving	improve	VERB
arjefm-1109	25	44	the	the	DET
arjefm-1109	25	45	reputation	reputation	NOUN
arjefm-1109	25	46	of	of	ADP
arjefm-1109	25	47	the	the	DET
arjefm-1109	25	48	brand	brand	NOUN
arjefm-1109	25	49	and	and	CCONJ
arjefm-1109	25	50	profits	profit	NOUN
arjefm-1109	25	51	(	(	PUNCT
arjefm-1109	25	52	udonde	udonde	ADJ
arjefm-1109	25	53	,	,	PUNCT
arjefm-1109	25	54	akpan	akpan	NOUN
arjefm-1109	25	55	and	and	CCONJ
arjefm-1109	25	56	awah	awah	NOUN
arjefm-1109	25	57	,	,	PUNCT
arjefm-1109	25	58	2022	2022	NUM
arjefm-1109	25	59	)	)	PUNCT
arjefm-1109	25	60	.	.	PUNCT
arjefm-1109	26	1	unfortunately	unfortunately	ADV
arjefm-1109	26	2	there	there	PRON
arjefm-1109	26	3	have	have	AUX
arjefm-1109	26	4	been	be	AUX
arjefm-1109	26	5	several	several	ADJ
arjefm-1109	26	6	studies	study	NOUN
arjefm-1109	26	7	(	(	PUNCT
arjefm-1109	26	8	see	see	VERB
arjefm-1109	26	9	for	for	ADP
arjefm-1109	26	10	example	example	NOUN
arjefm-1109	26	11	,	,	PUNCT
arjefm-1109	26	12	amangala	amangala	PROPN
arjefm-1109	26	13	and	and	CCONJ
arjefm-1109	26	14	wali	wali	ADJ
arjefm-1109	26	15	,	,	PUNCT
arjefm-1109	26	16	2013	2013	NUM
arjefm-1109	26	17	;	;	PUNCT
arjefm-1109	26	18	makaddem	makaddem	NOUN
arjefm-1109	26	19	and	and	CCONJ
arjefm-1109	26	20	adnani	adnani	ADJ
arjefm-1109	26	21	,	,	PUNCT
arjefm-1109	26	22	2019	2019	NUM
arjefm-1109	26	23	;	;	PUNCT
arjefm-1109	26	24	udonde	udonde	ADJ
arjefm-1109	26	25	,	,	PUNCT
arjefm-1109	26	26	akpan	akpan	NOUN
arjefm-1109	26	27	and	and	CCONJ
arjefm-1109	26	28	awah	awah	NOUN
arjefm-1109	26	29	,	,	PUNCT
arjefm-1109	26	30	2022	2022	NUM
arjefm-1109	26	31	;	;	PUNCT
arjefm-1109	26	32	imani	imani	PROPN
arjefm-1109	26	33	et	et	PROPN
arjefm-1109	26	34	.	.	PUNCT
arjefm-1109	27	1	al	al	PROPN
arjefm-1109	27	2	.	.	PROPN
arjefm-1109	27	3	2020	2020	NUM
arjefm-1109	28	1	and	and	CCONJ
arjefm-1109	28	2	anwan	anwan	PROPN
arjefm-1109	28	3	et	et	PROPN
arjefm-1109	28	4	,	,	PUNCT
arjefm-1109	28	5	al	al	PROPN
arjefm-1109	28	6	.	.	PROPN
arjefm-1109	28	7	2015	2015	NUM
arjefm-1109	28	8	)	)	PUNCT
arjefm-1109	28	9	on	on	ADP
arjefm-1109	28	10	internal	internal	ADJ
arjefm-1109	28	11	marketing	marketing	NOUN
arjefm-1109	28	12	,	,	PUNCT
arjefm-1109	28	13	but	but	CCONJ
arjefm-1109	28	14	little	little	ADJ
arjefm-1109	28	15	or	or	CCONJ
arjefm-1109	28	16	no	no	PRON
arjefm-1109	28	17	effort	effort	NOUN
arjefm-1109	28	18	have	have	AUX
arjefm-1109	28	19	been	be	AUX
arjefm-1109	28	20	done	do	VERB
arjefm-1109	28	21	in	in	ADP
arjefm-1109	28	22	the	the	DET
arjefm-1109	28	23	area	area	NOUN
arjefm-1109	28	24	of	of	ADP
arjefm-1109	28	25	internal	internal	ADJ
arjefm-1109	28	26	marketing	marketing	NOUN
arjefm-1109	28	27	and	and	CCONJ
arjefm-1109	28	28	employee	employee	NOUN
arjefm-1109	28	29	performance	performance	NOUN
arjefm-1109	28	30	of	of	ADP
arjefm-1109	28	31	deposit	deposit	NOUN
arjefm-1109	28	32	money	money	NOUN
arjefm-1109	28	33	banks	bank	NOUN
arjefm-1109	28	34	in	in	ADP
arjefm-1109	28	35	developing	develop	VERB
arjefm-1109	28	36	,	,	PUNCT
arjefm-1109	29	1	economies	economy	NOUN
arjefm-1109	29	2	like	like	ADP
arjefm-1109	29	3	nigeria	nigeria	PRON
arjefm-1109	29	4	.	.	PUNCT
arjefm-1109	30	1	more	more	ADV
arjefm-1109	30	2	so	so	ADV
arjefm-1109	30	3	,	,	PUNCT
arjefm-1109	30	4	many	many	ADJ
arjefm-1109	30	5	studies	study	NOUN
arjefm-1109	30	6	on	on	ADP
arjefm-1109	30	7	internal	internal	ADJ
arjefm-1109	30	8	marketing	marketing	NOUN
arjefm-1109	30	9	have	have	AUX
arjefm-1109	30	10	been	be	AUX
arjefm-1109	30	11	focusing	focus	VERB
arjefm-1109	30	12	on	on	ADP
arjefm-1109	30	13	aviation	aviation	NOUN
arjefm-1109	30	14	industry	industry	NOUN
arjefm-1109	30	15	with	with	ADP
arjefm-1109	30	16	very	very	ADV
arjefm-1109	30	17	little	little	ADJ
arjefm-1109	30	18	or	or	CCONJ
arjefm-1109	30	19	no	no	PRON
arjefm-1109	30	20	effort	effort	NOUN
arjefm-1109	30	21	on	on	ADP
arjefm-1109	30	22	deposit	deposit	NOUN
arjefm-1109	30	23	money	money	NOUN
arjefm-1109	30	24	banks	bank	NOUN
arjefm-1109	30	25	particularly	particularly	ADV
arjefm-1109	30	26	in	in	ADP
arjefm-1109	30	27	uyo	uyo	NOUN
arjefm-1109	30	28	,	,	PUNCT
arjefm-1109	30	29	akwa	akwa	ADJ
arjefm-1109	30	30	ibom	ibom	ADJ
arjefm-1109	30	31	state	state	NOUN
arjefm-1109	30	32	.	.	PUNCT
arjefm-1109	31	1	it	it	PRON
arjefm-1109	31	2	is	be	AUX
arjefm-1109	31	3	against	against	ADP
arjefm-1109	31	4	this	this	DET
arjefm-1109	31	5	background	background	NOUN
arjefm-1109	31	6	that	that	SCONJ
arjefm-1109	31	7	we	we	PRON
arjefm-1109	31	8	attempt	attempt	VERB
arjefm-1109	31	9	to	to	PART
arjefm-1109	31	10	investigate	investigate	VERB
arjefm-1109	31	11	the	the	DET
arjefm-1109	31	12	influence	influence	NOUN
arjefm-1109	31	13	of	of	ADP
arjefm-1109	31	14	internal	internal	ADJ
arjefm-1109	31	15	marketing	marketing	NOUN
arjefm-1109	31	16	on	on	ADP
arjefm-1109	31	17	employee	employee	NOUN
arjefm-1109	31	18	performance	performance	NOUN
arjefm-1109	31	19	of	of	ADP
arjefm-1109	31	20	deposit	deposit	NOUN
arjefm-1109	31	21	money	money	NOUN
arjefm-1109	31	22	banks	bank	NOUN
arjefm-1109	31	23	with	with	ADP
arjefm-1109	31	24	particular	particular	ADJ
arjefm-1109	31	25	reference	reference	NOUN
arjefm-1109	31	26	to	to	PART
arjefm-1109	31	27	deposit	deposit	VERB
arjefm-1109	31	28	money	money	NOUN
arjefm-1109	31	29	banks	bank	NOUN
arjefm-1109	31	30	in	in	ADP
arjefm-1109	31	31	uyo	uyo	PROPN
arjefm-1109	31	32	metropolis	metropolis	PROPN
arjefm-1109	31	33	,	,	PUNCT
arjefm-1109	31	34	akwa	akwa	ADJ
arjefm-1109	31	35	ibom	ibom	ADJ
arjefm-1109	31	36	state	state	NOUN
arjefm-1109	31	37	.	.	PUNCT
arjefm-1109	32	1	1.2	1.2	NUM
arjefm-1109	32	2	objectives	objective	NOUN
arjefm-1109	32	3	of	of	ADP
arjefm-1109	32	4	the	the	DET
arjefm-1109	32	5	study	study	NOUN
arjefm-1109	32	6	the	the	DET
arjefm-1109	32	7	main	main	ADJ
arjefm-1109	32	8	objective	objective	NOUN
arjefm-1109	32	9	of	of	ADP
arjefm-1109	32	10	this	this	DET
arjefm-1109	32	11	study	study	NOUN
arjefm-1109	32	12	was	be	AUX
arjefm-1109	32	13	to	to	PART
arjefm-1109	32	14	examine	examine	VERB
arjefm-1109	32	15	the	the	DET
arjefm-1109	32	16	influence	influence	NOUN
arjefm-1109	32	17	of	of	ADP
arjefm-1109	32	18	internal	internal	ADJ
arjefm-1109	32	19	marketing	marketing	NOUN
arjefm-1109	32	20	on	on	ADP
arjefm-1109	32	21	employee	employee	NOUN
arjefm-1109	32	22	performance	performance	NOUN
arjefm-1109	32	23	in	in	ADP
arjefm-1109	32	24	commercial	commercial	ADJ
arjefm-1109	32	25	banks	bank	NOUN
arjefm-1109	32	26	in	in	ADP
arjefm-1109	32	27	uyo	uyo	PROPN
arjefm-1109	32	28	metropolis	metropolis	PROPN
arjefm-1109	32	29	,	,	PUNCT
arjefm-1109	32	30	akwa	akwa	ADJ
arjefm-1109	32	31	ibom	ibom	ADJ
arjefm-1109	32	32	state	state	NOUN
arjefm-1109	32	33	.	.	PUNCT
arjefm-1109	33	1	the	the	DET
arjefm-1109	33	2	specific	specific	ADJ
arjefm-1109	33	3	objectives	objective	NOUN
arjefm-1109	33	4	therefore	therefore	ADV
arjefm-1109	33	5	include	include	VERB
arjefm-1109	33	6	to	to	PART
arjefm-1109	33	7	:	:	PUNCT
arjefm-1109	33	8	1	1	X
arjefm-1109	33	9	.	.	X
arjefm-1109	33	10	examine	examine	VERB
arjefm-1109	33	11	the	the	DET
arjefm-1109	33	12	effect	effect	NOUN
arjefm-1109	33	13	of	of	ADP
arjefm-1109	33	14	employee	employee	NOUN
arjefm-1109	33	15	motivation	motivation	NOUN
arjefm-1109	33	16	(	(	PUNCT
arjefm-1109	33	17	reward	reward	NOUN
arjefm-1109	33	18	)	)	PUNCT
arjefm-1109	33	19	on	on	ADP
arjefm-1109	33	20	employee	employee	NOUN
arjefm-1109	33	21	performance	performance	NOUN
arjefm-1109	33	22	in	in	ADP
arjefm-1109	33	23	commercial	commercial	ADJ
arjefm-1109	33	24	banks	bank	NOUN
arjefm-1109	33	25	in	in	ADP
arjefm-1109	33	26	uyo	uyo	PROPN
arjefm-1109	33	27	metropolis	metropolis	PROPN
arjefm-1109	33	28	,	,	PUNCT
arjefm-1109	33	29	akwa	akwa	ADJ
arjefm-1109	33	30	ibom	ibom	ADJ
arjefm-1109	33	31	state	state	NOUN
arjefm-1109	33	32	.	.	PUNCT
arjefm-1109	34	1	2	2	X
arjefm-1109	34	2	.	.	X
arjefm-1109	34	3	ascertain	ascertain	VERB
arjefm-1109	34	4	how	how	SCONJ
arjefm-1109	34	5	effective	effective	ADJ
arjefm-1109	34	6	communication	communication	NOUN
arjefm-1109	34	7	influence	influence	NOUN
arjefm-1109	34	8	employees	employee	NOUN
arjefm-1109	34	9	performance	performance	NOUN
arjefm-1109	34	10	in	in	ADP
arjefm-1109	34	11	commercial	commercial	ADJ
arjefm-1109	34	12	banks	bank	NOUN
arjefm-1109	34	13	in	in	ADP
arjefm-1109	34	14	uyo	uyo	PROPN
arjefm-1109	34	15	metropolis	metropolis	PROPN
arjefm-1109	34	16	,	,	PUNCT
arjefm-1109	34	17	akwa	akwa	ADJ
arjefm-1109	34	18	ibom	ibom	ADJ
arjefm-1109	34	19	state	state	NOUN
arjefm-1109	34	20	.	.	PUNCT
arjefm-1109	35	1	research	research	NOUN
arjefm-1109	35	2	questions	question	NOUN
arjefm-1109	35	3	this	this	DET
arjefm-1109	35	4	study	study	NOUN
arjefm-1109	35	5	attempt	attempt	NOUN
arjefm-1109	35	6	to	to	PART
arjefm-1109	35	7	provide	provide	VERB
arjefm-1109	35	8	answers	answer	NOUN
arjefm-1109	35	9	to	to	ADP
arjefm-1109	35	10	the	the	DET
arjefm-1109	35	11	following	follow	VERB
arjefm-1109	35	12	research	research	NOUN
arjefm-1109	35	13	questions	question	NOUN
arjefm-1109	35	14	1	1	NUM
arjefm-1109	35	15	.	.	PUNCT
arjefm-1109	36	1	what	what	PRON
arjefm-1109	36	2	is	be	AUX
arjefm-1109	36	3	the	the	DET
arjefm-1109	36	4	effect	effect	NOUN
arjefm-1109	36	5	of	of	ADP
arjefm-1109	36	6	employee	employee	NOUN
arjefm-1109	36	7	motivation	motivation	NOUN
arjefm-1109	36	8	(	(	PUNCT
arjefm-1109	36	9	reward	reward	NOUN
arjefm-1109	36	10	)	)	PUNCT
arjefm-1109	36	11	on	on	ADP
arjefm-1109	36	12	employee	employee	NOUN
arjefm-1109	36	13	performance	performance	NOUN
arjefm-1109	36	14	in	in	ADP
arjefm-1109	36	15	commercial	commercial	ADJ
arjefm-1109	36	16	banks	bank	NOUN
arjefm-1109	36	17	in	in	ADP
arjefm-1109	36	18	uyo	uyo	PROPN
arjefm-1109	36	19	metropolis	metropolis	PROPN
arjefm-1109	36	20	,	,	PUNCT
arjefm-1109	36	21	akwa	akwa	ADJ
arjefm-1109	36	22	ibom	ibom	ADJ
arjefm-1109	36	23	state	state	NOUN
arjefm-1109	36	24	?	?	PUNCT
arjefm-1109	37	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	37	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	38	1	american	american	PROPN
arjefm-1109	38	2	research	research	PROPN
arjefm-1109	38	3	journal	journal	PROPN
arjefm-1109	38	4	of	of	ADP
arjefm-1109	38	5	economics	economic	NOUN
arjefm-1109	38	6	,	,	PUNCT
arjefm-1109	38	7	finance	finance	NOUN
arjefm-1109	38	8	and	and	CCONJ
arjefm-1109	38	9	management	management	NOUN
arjefm-1109	38	10	volume	volume	NOUN
arjefm-1109	38	11	12	12	NUM
arjefm-1109	38	12	issue	issue	NOUN
arjefm-1109	38	13	3	3	NUM
arjefm-1109	38	14	,	,	PUNCT
arjefm-1109	38	15	july	july	PROPN
arjefm-1109	38	16	-	-	PUNCT
arjefm-1109	38	17	september	september	PROPN
arjefm-1109	38	18	2024	2024	NUM
arjefm-1109	38	19	issn	issn	NOUN
arjefm-1109	38	20	:	:	PUNCT
arjefm-1109	38	21	2836	2836	NUM
arjefm-1109	38	22	-	-	SYM
arjefm-1109	38	23	9416	9416	NUM
arjefm-1109	38	24	impact	impact	NOUN
arjefm-1109	38	25	factor	factor	NOUN
arjefm-1109	38	26	:	:	PUNCT
arjefm-1109	38	27	5.57	5.57	NUM
arjefm-1109	38	28	journal	journal	NOUN
arjefm-1109	38	29	homepage	homepage	NOUN
arjefm-1109	38	30	:	:	PUNCT
arjefm-1109	38	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	38	32	,	,	PUNCT
arjefm-1109	38	33	email	email	NOUN
arjefm-1109	38	34	:	:	PUNCT
arjefm-1109	38	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	38	36	official	official	ADJ
arjefm-1109	38	37	journal	journal	PROPN
arjefm-1109	38	38	of	of	ADP
arjefm-1109	38	39	america	america	PROPN
arjefm-1109	38	40	serial	serial	PROPN
arjefm-1109	38	41	publication	publication	NOUN
arjefm-1109	38	42	american	american	PROPN
arjefm-1109	38	43	research	research	PROPN
arjefm-1109	38	44	journal	journal	PROPN
arjefm-1109	38	45	of	of	ADP
arjefm-1109	38	46	economics	economic	NOUN
arjefm-1109	38	47	,	,	PUNCT
arjefm-1109	38	48	finance	finance	NOUN
arjefm-1109	38	49	and	and	CCONJ
arjefm-1109	38	50	management	management	NOUN
arjefm-1109	38	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	38	52	,	,	PUNCT
arjefm-1109	38	53	email	email	NOUN
arjefm-1109	38	54	:	:	PUNCT
arjefm-1109	38	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	38	56	49	49	NUM
arjefm-1109	39	1	|	|	ADV
arjefm-1109	39	2	p	p	X
arjefm-1109	39	3	a	a	DET
arjefm-1109	39	4	g	g	NOUN
arjefm-1109	39	5	e	e	NOUN
arjefm-1109	39	6	2	2	NUM
arjefm-1109	39	7	.	.	PUNCT
arjefm-1109	40	1	to	to	ADP
arjefm-1109	40	2	what	what	DET
arjefm-1109	40	3	extent	extent	NOUN
arjefm-1109	40	4	does	do	VERB
arjefm-1109	40	5	effective	effective	ADJ
arjefm-1109	40	6	communication	communication	NOUN
arjefm-1109	40	7	influence	influence	NOUN
arjefm-1109	40	8	employee	employee	NOUN
arjefm-1109	40	9	performance	performance	NOUN
arjefm-1109	40	10	in	in	ADP
arjefm-1109	40	11	commercial	commercial	ADJ
arjefm-1109	40	12	banks	bank	NOUN
arjefm-1109	40	13	in	in	ADP
arjefm-1109	40	14	uyo	uyo	PROPN
arjefm-1109	40	15	metropolis	metropolis	PROPN
arjefm-1109	40	16	,	,	PUNCT
arjefm-1109	40	17	akwa	akwa	ADJ
arjefm-1109	40	18	ibom	ibom	ADJ
arjefm-1109	40	19	state	state	NOUN
arjefm-1109	40	20	?	?	PUNCT
arjefm-1109	41	1	hypotheses	hypothese	VERB
arjefm-1109	41	2	the	the	DET
arjefm-1109	41	3	following	follow	VERB
arjefm-1109	41	4	hypotheses	hypothesis	NOUN
arjefm-1109	41	5	where	where	SCONJ
arjefm-1109	41	6	postulated	postulate	VERB
arjefm-1109	41	7	to	to	PART
arjefm-1109	41	8	guide	guide	VERB
arjefm-1109	41	9	the	the	DET
arjefm-1109	41	10	study	study	NOUN
arjefm-1109	41	11	ho1	ho1	NOUN
arjefm-1109	41	12	:	:	PUNCT
arjefm-1109	41	13	employee	employee	NOUN
arjefm-1109	41	14	motivation	motivation	NOUN
arjefm-1109	41	15	(	(	PUNCT
arjefm-1109	41	16	reward	reward	NOUN
arjefm-1109	41	17	)	)	PUNCT
arjefm-1109	41	18	does	do	AUX
arjefm-1109	41	19	not	not	PART
arjefm-1109	41	20	significantly	significantly	ADV
arjefm-1109	41	21	affect	affect	VERB
arjefm-1109	41	22	employee	employee	NOUN
arjefm-1109	41	23	performance	performance	NOUN
arjefm-1109	41	24	in	in	ADP
arjefm-1109	41	25	commercial	commercial	ADJ
arjefm-1109	41	26	banks	bank	NOUN
arjefm-1109	41	27	.	.	PUNCT
arjefm-1109	42	1	ho2	ho2	NOUN
arjefm-1109	42	2	:	:	PUNCT
arjefm-1109	42	3	effective	effective	ADJ
arjefm-1109	42	4	communication	communication	NOUN
arjefm-1109	42	5	does	do	AUX
arjefm-1109	42	6	not	not	PART
arjefm-1109	42	7	significantly	significantly	ADV
arjefm-1109	42	8	influence	influence	VERB
arjefm-1109	42	9	employee	employee	NOUN
arjefm-1109	42	10	performance	performance	NOUN
arjefm-1109	42	11	in	in	ADP
arjefm-1109	42	12	commercial	commercial	ADJ
arjefm-1109	42	13	banks	bank	NOUN
arjefm-1109	42	14	review	review	NOUN
arjefm-1109	42	15	of	of	ADP
arjefm-1109	42	16	related	related	ADJ
arjefm-1109	42	17	literature	literature	NOUN
arjefm-1109	42	18	2.1conceptual	2.1conceptual	NUM
arjefm-1109	42	19	frame	frame	NOUN
arjefm-1109	42	20	work	work	NOUN
arjefm-1109	42	21	2.1.1	2.1.1	NUM
arjefm-1109	42	22	concept	concept	NOUN
arjefm-1109	42	23	of	of	ADP
arjefm-1109	42	24	internal	internal	ADJ
arjefm-1109	42	25	marketing	marketing	NOUN
arjefm-1109	42	26	internal	internal	ADJ
arjefm-1109	42	27	marketing	marketing	NOUN
arjefm-1109	42	28	(	(	PUNCT
arjefm-1109	42	29	i	i	NOUN
arjefm-1109	42	30	m	m	VERB
arjefm-1109	42	31	)	)	PUNCT
arjefm-1109	42	32	has	have	AUX
arjefm-1109	42	33	in	in	ADP
arjefm-1109	42	34	recent	recent	ADJ
arjefm-1109	42	35	years	year	NOUN
arjefm-1109	42	36	embodied	embody	VERB
arjefm-1109	42	37	the	the	DET
arjefm-1109	42	38	philosophy	philosophy	NOUN
arjefm-1109	42	39	and	and	CCONJ
arjefm-1109	42	40	is	be	AUX
arjefm-1109	42	41	defined	define	VERB
arjefm-1109	42	42	by	by	ADP
arjefm-1109	42	43	papasolomou	papasolomou	NOUN
arjefm-1109	42	44	and	and	CCONJ
arjefm-1109	42	45	vromtis	vromtis	NOUN
arjefm-1109	42	46	(	(	PUNCT
arjefm-1109	42	47	2016	2016	NUM
arjefm-1109	42	48	)	)	PUNCT
arjefm-1109	42	49	as	as	ADP
arjefm-1109	42	50	any	any	DET
arjefm-1109	42	51	form	form	NOUN
arjefm-1109	42	52	of	of	ADP
arjefm-1109	42	53	marketing	marketing	NOUN
arjefm-1109	42	54	within	within	ADP
arjefm-1109	42	55	an	an	DET
arjefm-1109	42	56	organization	organization	NOUN
arjefm-1109	42	57	which	which	PRON
arjefm-1109	42	58	focuses	focus	VERB
arjefm-1109	42	59	on	on	ADP
arjefm-1109	42	60	the	the	DET
arjefm-1109	42	61	staff	staff	NOUN
arjefm-1109	42	62	and	and	CCONJ
arjefm-1109	42	63	internal	internal	ADJ
arjefm-1109	42	64	activities	activity	NOUN
arjefm-1109	42	65	used	use	VERB
arjefm-1109	42	66	in	in	ADP
arjefm-1109	42	67	other	other	ADJ
arjefm-1109	42	68	to	to	PART
arjefm-1109	42	69	enhance	enhance	VERB
arjefm-1109	42	70	external	external	ADJ
arjefm-1109	42	71	market	market	NOUN
arjefm-1109	42	72	place	place	NOUN
arjefm-1109	42	73	performance	performance	NOUN
arjefm-1109	42	74	.	.	PUNCT
arjefm-1109	43	1	gounaris	gounaris	PROPN
arjefm-1109	43	2	(	(	PUNCT
arjefm-1109	43	3	2016	2016	NUM
arjefm-1109	43	4	)	)	PUNCT
arjefm-1109	43	5	agrees	agree	VERB
arjefm-1109	43	6	with	with	ADP
arjefm-1109	43	7	leading	lead	VERB
arjefm-1109	43	8	i	i	PROPN
arjefm-1109	43	9	m	m	PROPN
arjefm-1109	43	10	authors	author	NOUN
arjefm-1109	43	11	.	.	PUNCT
arjefm-1109	44	1	ahmed	ahmed	PROPN
arjefm-1109	44	2	and	and	CCONJ
arjefm-1109	44	3	rafig	rafig	PROPN
arjefm-1109	44	4	(	(	PUNCT
arjefm-1109	44	5	2002	2002	NUM
arjefm-1109	44	6	)	)	PUNCT
arjefm-1109	44	7	,	,	PUNCT
arjefm-1109	44	8	in	in	ADP
arjefm-1109	44	9	that	that	SCONJ
arjefm-1109	44	10	i	i	PRON
arjefm-1109	44	11	m	m	VERB
arjefm-1109	44	12	can	can	AUX
arjefm-1109	44	13	be	be	AUX
arjefm-1109	44	14	used	use	VERB
arjefm-1109	44	15	to	to	PART
arjefm-1109	44	16	improve	improve	VERB
arjefm-1109	44	17	service	service	NOUN
arjefm-1109	44	18	quality	quality	NOUN
arjefm-1109	44	19	and	and	CCONJ
arjefm-1109	44	20	external	external	ADJ
arjefm-1109	44	21	marketing	marketing	NOUN
arjefm-1109	44	22	campaigns	campaign	NOUN
arjefm-1109	44	23	,	,	PUNCT
arjefm-1109	44	24	but	but	CCONJ
arjefm-1109	44	25	that	that	SCONJ
arjefm-1109	44	26	it	it	PRON
arjefm-1109	44	27	effects	effect	VERB
arjefm-1109	44	28	on	on	ADP
arjefm-1109	44	29	both	both	DET
arjefm-1109	44	30	concepts	concept	NOUN
arjefm-1109	44	31	is	be	AUX
arjefm-1109	44	32	mediated	mediate	VERB
arjefm-1109	44	33	by	by	ADP
arjefm-1109	44	34	i	i	PROPN
arjefm-1109	44	35	m	m	PROPN
arjefm-1109	44	36	's	's	PART
arjefm-1109	44	37	influence	influence	NOUN
arjefm-1109	44	38	on	on	ADP
arjefm-1109	44	39	employee	employee	NOUN
arjefm-1109	44	40	satisfaction	satisfaction	NOUN
arjefm-1109	44	41	.	.	PUNCT
arjefm-1109	45	1	i	i	PRON
arjefm-1109	45	2	m	m	AUX
arjefm-1109	45	3	sees	see	VERB
arjefm-1109	45	4	employees	employee	NOUN
arjefm-1109	45	5	as	as	ADP
arjefm-1109	45	6	internal	internal	ADJ
arjefm-1109	45	7	customers	customer	NOUN
arjefm-1109	45	8	,	,	PUNCT
arjefm-1109	45	9	jobs	job	NOUN
arjefm-1109	45	10	as	as	ADP
arjefm-1109	45	11	internal	internal	ADJ
arjefm-1109	45	12	product	product	NOUN
arjefm-1109	45	13	which	which	PRON
arjefm-1109	45	14	seek	seek	VERB
arjefm-1109	45	15	to	to	PART
arjefm-1109	45	16	offer	offer	VERB
arjefm-1109	45	17	internal	internal	ADJ
arjefm-1109	45	18	products	product	NOUN
arjefm-1109	45	19	that	that	PRON
arjefm-1109	45	20	will	will	AUX
arjefm-1109	45	21	satisfy	satisfy	VERB
arjefm-1109	45	22	the	the	DET
arjefm-1109	45	23	needs	need	NOUN
arjefm-1109	45	24	and	and	CCONJ
arjefm-1109	45	25	wants	want	VERB
arjefm-1109	45	26	of	of	ADP
arjefm-1109	45	27	these	these	DET
arjefm-1109	45	28	internal	internal	ADJ
arjefm-1109	45	29	customers	customer	NOUN
arjefm-1109	45	30	at	at	ADP
arjefm-1109	45	31	the	the	DET
arjefm-1109	45	32	same	same	ADJ
arjefm-1109	45	33	time	time	NOUN
arjefm-1109	45	34	addressing	address	VERB
arjefm-1109	45	35	the	the	DET
arjefm-1109	45	36	organizations	organization	NOUN
arjefm-1109	45	37	objectives	objective	NOUN
arjefm-1109	45	38	,	,	PUNCT
arjefm-1109	45	39	it	it	PRON
arjefm-1109	45	40	is	be	AUX
arjefm-1109	45	41	seen	see	VERB
arjefm-1109	45	42	as	as	ADP
arjefm-1109	45	43	the	the	DET
arjefm-1109	45	44	effort	effort	NOUN
arjefm-1109	45	45	of	of	ADP
arjefm-1109	45	46	service	service	NOUN
arjefm-1109	45	47	firms	firm	NOUN
arjefm-1109	45	48	which	which	PRON
arjefm-1109	45	49	provides	provide	VERB
arjefm-1109	45	50	all	all	DET
arjefm-1109	45	51	members	member	NOUN
arjefm-1109	45	52	of	of	ADP
arjefm-1109	45	53	the	the	DET
arjefm-1109	45	54	organization	organization	NOUN
arjefm-1109	45	55	with	with	ADP
arjefm-1109	45	56	a	a	DET
arjefm-1109	45	57	clear	clear	ADJ
arjefm-1109	45	58	insight	insight	NOUN
arjefm-1109	45	59	and	and	CCONJ
arjefm-1109	45	60	understanding	understanding	NOUN
arjefm-1109	45	61	of	of	ADP
arjefm-1109	45	62	the	the	DET
arjefm-1109	45	63	corporate	corporate	ADJ
arjefm-1109	45	64	mission	mission	NOUN
arjefm-1109	45	65	and	and	CCONJ
arjefm-1109	45	66	objectives	objective	NOUN
arjefm-1109	45	67	,	,	PUNCT
arjefm-1109	45	68	training	training	NOUN
arjefm-1109	45	69	,	,	PUNCT
arjefm-1109	45	70	motivation	motivation	NOUN
arjefm-1109	45	71	and	and	CCONJ
arjefm-1109	45	72	evaluation	evaluation	NOUN
arjefm-1109	45	73	to	to	PART
arjefm-1109	45	74	achieve	achieve	VERB
arjefm-1109	45	75	the	the	DET
arjefm-1109	45	76	desired	desire	VERB
arjefm-1109	45	77	objectives	objective	NOUN
arjefm-1109	45	78	(	(	PUNCT
arjefm-1109	45	79	mokaddem	mokaddem	NOUN
arjefm-1109	45	80	and	and	CCONJ
arjefm-1109	45	81	asnani	asnani	ADJ
arjefm-1109	45	82	,	,	PUNCT
arjefm-1109	45	83	2019	2019	NUM
arjefm-1109	45	84	)	)	PUNCT
arjefm-1109	45	85	.	.	PUNCT
arjefm-1109	46	1	previous	previous	ADJ
arjefm-1109	46	2	research	research	NOUN
arjefm-1109	46	3	into	into	ADP
arjefm-1109	46	4	i	i	PRON
arjefm-1109	46	5	m	m	AUX
arjefm-1109	46	6	aimed	aim	VERB
arjefm-1109	46	7	at	at	ADP
arjefm-1109	46	8	understanding	understand	VERB
arjefm-1109	46	9	the	the	DET
arjefm-1109	46	10	abstract	abstract	ADJ
arjefm-1109	46	11	concept	concept	NOUN
arjefm-1109	46	12	of	of	ADP
arjefm-1109	46	13	i	i	PRON
arjefm-1109	46	14	m	m	VERB
arjefm-1109	46	15	in	in	ADP
arjefm-1109	46	16	terms	term	NOUN
arjefm-1109	46	17	of	of	ADP
arjefm-1109	46	18	its	its	PRON
arjefm-1109	46	19	definition	definition	NOUN
arjefm-1109	46	20	,	,	PUNCT
arjefm-1109	46	21	synthesis	synthesis	NOUN
arjefm-1109	46	22	and	and	CCONJ
arjefm-1109	46	23	extension	extension	NOUN
arjefm-1109	46	24	(	(	PUNCT
arjefm-1109	46	25	ahmed	ahme	VERB
arjefm-1109	46	26	and	and	CCONJ
arjefm-1109	46	27	rafig	rafig	PROPN
arjefm-1109	46	28	,	,	PUNCT
arjefm-1109	46	29	2011	2011	NUM
arjefm-1109	46	30	)	)	PUNCT
arjefm-1109	46	31	,	,	PUNCT
arjefm-1109	46	32	to	to	PART
arjefm-1109	46	33	relationship	relationship	VERB
arjefm-1109	46	34	marketing	marketing	NOUN
arjefm-1109	46	35	and	and	CCONJ
arjefm-1109	46	36	service	service	NOUN
arjefm-1109	46	37	quality	quality	NOUN
arjefm-1109	46	38	(	(	PUNCT
arjefm-1109	46	39	barnes	barnes	PROPN
arjefm-1109	46	40	,	,	PUNCT
arjefm-1109	46	41	fox	fox	PROPN
arjefm-1109	46	42	and	and	CCONJ
arjefm-1109	46	43	morris	morris	PROPN
arjefm-1109	46	44	,	,	PUNCT
arjefm-1109	46	45	2004	2004	NUM
arjefm-1109	46	46	)	)	PUNCT
arjefm-1109	46	47	,	,	PUNCT
arjefm-1109	46	48	the	the	DET
arjefm-1109	46	49	impact	impact	NOUN
arjefm-1109	46	50	of	of	ADP
arjefm-1109	46	51	i	i	PRON
arjefm-1109	46	52	m	m	VERB
arjefm-1109	46	53	on	on	ADP
arjefm-1109	46	54	various	various	ADJ
arjefm-1109	46	55	service	service	NOUN
arjefm-1109	46	56	industries	industry	NOUN
arjefm-1109	46	57	(	(	PUNCT
arjefm-1109	46	58	keller	keller	PROPN
arjefm-1109	46	59	et	et	PROPN
arjefm-1109	46	60	al	al	PROPN
arjefm-1109	46	61	.	.	PROPN
arjefm-1109	46	62	,	,	PUNCT
arjefm-1109	46	63	2006	2006	NUM
arjefm-1109	46	64	;	;	PUNCT
arjefm-1109	46	65	hwang	hwang	PROPN
arjefm-1109	46	66	and	and	CCONJ
arjefm-1109	46	67	chi	chi	PROPN
arjefm-1109	46	68	,	,	PUNCT
arjefm-1109	46	69	2005	2005	NUM
arjefm-1109	46	70	;	;	PUNCT
arjefm-1109	46	71	papasolomon	papasolomon	PROPN
arjefm-1109	46	72	and	and	CCONJ
arjefm-1109	46	73	vrontis	vrontis	NOUN
arjefm-1109	46	74	,	,	PUNCT
arjefm-1109	46	75	2016	2016	NUM
arjefm-1109	46	76	)	)	PUNCT
arjefm-1109	46	77	,	,	PUNCT
arjefm-1109	46	78	internal	internal	ADJ
arjefm-1109	46	79	marketing	marketing	NOUN
arjefm-1109	46	80	orientation	orientation	NOUN
arjefm-1109	46	81	(	(	PUNCT
arjefm-1109	46	82	lings	ling	NOUN
arjefm-1109	46	83	and	and	CCONJ
arjefm-1109	46	84	greenby	greenby	NOUN
arjefm-1109	46	85	,	,	PUNCT
arjefm-1109	46	86	2005	2005	NUM
arjefm-1109	46	87	)	)	PUNCT
arjefm-1109	46	88	,	,	PUNCT
arjefm-1109	46	89	the	the	DET
arjefm-1109	46	90	link	link	NOUN
arjefm-1109	46	91	between	between	ADP
arjefm-1109	46	92	internal	internal	ADJ
arjefm-1109	46	93	marketing	marketing	NOUN
arjefm-1109	46	94	,	,	PUNCT
arjefm-1109	46	95	organization	organization	NOUN
arjefm-1109	46	96	culture	culture	NOUN
arjefm-1109	46	97	and	and	CCONJ
arjefm-1109	46	98	job	job	NOUN
arjefm-1109	46	99	satisfaction	satisfaction	NOUN
arjefm-1109	46	100	(	(	PUNCT
arjefm-1109	46	101	shiu	shiu	PROPN
arjefm-1109	46	102	and	and	CCONJ
arjefm-1109	46	103	yu	yu	PROPN
arjefm-1109	46	104	,	,	PUNCT
arjefm-1109	46	105	2010	2010	NUM
arjefm-1109	46	106	)	)	PUNCT
arjefm-1109	46	107	and	and	CCONJ
arjefm-1109	46	108	how	how	SCONJ
arjefm-1109	46	109	to	to	PART
arjefm-1109	46	110	use	use	VERB
arjefm-1109	46	111	i	i	PRON
arjefm-1109	46	112	m	m	VERB
arjefm-1109	46	113	to	to	PART
arjefm-1109	46	114	improve	improve	VERB
arjefm-1109	46	115	service	service	NOUN
arjefm-1109	46	116	quality	quality	NOUN
arjefm-1109	46	117	(	(	PUNCT
arjefm-1109	46	118	tsai	tsai	PROPN
arjefm-1109	46	119	and	and	CCONJ
arjefm-1109	46	120	tang	tang	PROPN
arjefm-1109	46	121	,	,	PUNCT
arjefm-1109	46	122	2008	2008	NUM
arjefm-1109	46	123	)	)	PUNCT
arjefm-1109	46	124	.	.	PUNCT
arjefm-1109	47	1	although	although	SCONJ
arjefm-1109	47	2	authors	author	NOUN
arjefm-1109	47	3	agree	agree	VERB
arjefm-1109	47	4	that	that	SCONJ
arjefm-1109	47	5	there	there	PRON
arjefm-1109	47	6	are	be	VERB
arjefm-1109	47	7	links	link	NOUN
arjefm-1109	47	8	between	between	ADP
arjefm-1109	47	9	job	job	NOUN
arjefm-1109	47	10	satisfaction	satisfaction	NOUN
arjefm-1109	47	11	and	and	CCONJ
arjefm-1109	47	12	service	service	NOUN
arjefm-1109	47	13	quality	quality	NOUN
arjefm-1109	47	14	(	(	PUNCT
arjefm-1109	47	15	shiu	shiu	PROPN
arjefm-1109	47	16	and	and	CCONJ
arjefm-1109	47	17	yu	yu	PROPN
arjefm-1109	47	18	,	,	PUNCT
arjefm-1109	47	19	2010;udonde	2010;udonde	NUM
arjefm-1109	47	20	,	,	PUNCT
arjefm-1109	47	21	akpan	akpan	NOUN
arjefm-1109	47	22	and	and	CCONJ
arjefm-1109	47	23	awah	awah	NOUN
arjefm-1109	47	24	,	,	PUNCT
arjefm-1109	47	25	2022	2022	NUM
arjefm-1109	47	26	)	)	PUNCT
arjefm-1109	47	27	and	and	CCONJ
arjefm-1109	47	28	that	that	SCONJ
arjefm-1109	47	29	i	i	PRON
arjefm-1109	47	30	m	m	VERB
arjefm-1109	47	31	has	have	VERB
arjefm-1109	47	32	relationship	relationship	NOUN
arjefm-1109	47	33	with	with	ADP
arjefm-1109	47	34	job	job	NOUN
arjefm-1109	47	35	satisfaction	satisfaction	NOUN
arjefm-1109	47	36	(	(	PUNCT
arjefm-1109	47	37	yang	yang	PROPN
arjefm-1109	47	38	and	and	CCONJ
arjefm-1109	47	39	coarts	coart	NOUN
arjefm-1109	47	40	,	,	PUNCT
arjefm-1109	47	41	2009	2009	NUM
arjefm-1109	47	42	;	;	PUNCT
arjefm-1109	47	43	gounaris	gounari	VERB
arjefm-1109	47	44	,	,	PUNCT
arjefm-1109	47	45	2006	2006	NUM
arjefm-1109	47	46	;	;	PUNCT
arjefm-1109	47	47	chang	chang	PROPN
arjefm-1109	47	48	,	,	PUNCT
arjefm-1109	47	49	2007	2007	NUM
arjefm-1109	47	50	)	)	PUNCT
arjefm-1109	47	51	there	there	PRON
arjefm-1109	47	52	are	be	VERB
arjefm-1109	47	53	often	often	ADV
arjefm-1109	47	54	overlapping	overlap	VERB
arjefm-1109	47	55	i	i	PRON
arjefm-1109	47	56	m	m	VERB
arjefm-1109	47	57	constructs	construct	NOUN
arjefm-1109	47	58	and	and	CCONJ
arjefm-1109	47	59	authors	author	NOUN
arjefm-1109	47	60	can	can	AUX
arjefm-1109	47	61	not	not	PART
arjefm-1109	47	62	agree	agree	VERB
arjefm-1109	47	63	as	as	ADP
arjefm-1109	47	64	to	to	ADP
arjefm-1109	47	65	what	what	PRON
arjefm-1109	47	66	constitutes	constitute	VERB
arjefm-1109	47	67	i	i	PRON
arjefm-1109	47	68	m.	m.	NOUN
arjefm-1109	47	69	elements	element	NOUN
arjefm-1109	47	70	such	such	ADJ
arjefm-1109	47	71	as	as	ADP
arjefm-1109	47	72	jobs	job	NOUN
arjefm-1109	47	73	as	as	ADP
arjefm-1109	47	74	products	product	NOUN
arjefm-1109	47	75	(	(	PUNCT
arjefm-1109	47	76	gounaris	gounaris	ADJ
arjefm-1109	47	77	,	,	PUNCT
arjefm-1109	47	78	2006	2006	NUM
arjefm-1109	47	79	)	)	PUNCT
arjefm-1109	47	80	,	,	PUNCT
arjefm-1109	47	81	place	place	NOUN
arjefm-1109	47	82	(	(	PUNCT
arjefm-1109	47	83	papasolomou	papasolomou	NOUN
arjefm-1109	47	84	and	and	CCONJ
arjefm-1109	47	85	vrontis	vrontis	PROPN
arjefm-1109	47	86	2016	2016	NUM
arjefm-1109	47	87	;	;	PUNCT
arjefm-1109	47	88	barnes	barne	NOUN
arjefm-1109	47	89	,	,	PUNCT
arjefm-1109	47	90	2004	2004	NUM
arjefm-1109	47	91	)	)	PUNCT
arjefm-1109	47	92	promotion	promotion	NOUN
arjefm-1109	47	93	or	or	CCONJ
arjefm-1109	47	94	internal	internal	ADJ
arjefm-1109	47	95	communication	communication	NOUN
arjefm-1109	47	96	(	(	PUNCT
arjefm-1109	47	97	bumann	bumann	PROPN
arjefm-1109	47	98	and	and	CCONJ
arjefm-1109	47	99	zeplin	zeplin	PROPN
arjefm-1109	47	100	,	,	PUNCT
arjefm-1109	47	101	2005	2005	NUM
arjefm-1109	47	102	;	;	PUNCT
arjefm-1109	47	103	ahmed	ahmed	PROPN
arjefm-1109	47	104	and	and	CCONJ
arjefm-1109	47	105	rafig	rafig	NOUN
arjefm-1109	47	106	,	,	PUNCT
arjefm-1109	47	107	2012;udonde	2012;udonde	NUM
arjefm-1109	47	108	,	,	PUNCT
arjefm-1109	47	109	akpan	akpan	NOUN
arjefm-1109	47	110	and	and	CCONJ
arjefm-1109	47	111	awah	awah	NOUN
arjefm-1109	47	112	,	,	PUNCT
arjefm-1109	47	113	2022	2022	NUM
arjefm-1109	47	114	)	)	PUNCT
arjefm-1109	47	115	people	people	NOUN
arjefm-1109	47	116	(	(	PUNCT
arjefm-1109	47	117	papa	papa	PROPN
arjefm-1109	47	118	solomon	solomon	PROPN
arjefm-1109	47	119	and	and	CCONJ
arjefm-1109	47	120	vrontis	vrontis	PROPN
arjefm-1109	47	121	,	,	PUNCT
arjefm-1109	47	122	2016	2016	NUM
arjefm-1109	47	123	;	;	PUNCT
arjefm-1109	47	124	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	47	125	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	47	126	american	american	PROPN
arjefm-1109	47	127	research	research	PROPN
arjefm-1109	47	128	journal	journal	PROPN
arjefm-1109	47	129	of	of	ADP
arjefm-1109	47	130	economics	economic	NOUN
arjefm-1109	47	131	,	,	PUNCT
arjefm-1109	47	132	finance	finance	NOUN
arjefm-1109	47	133	and	and	CCONJ
arjefm-1109	47	134	management	management	NOUN
arjefm-1109	47	135	volume	volume	NOUN
arjefm-1109	47	136	12	12	NUM
arjefm-1109	47	137	issue	issue	NOUN
arjefm-1109	47	138	3	3	NUM
arjefm-1109	47	139	,	,	PUNCT
arjefm-1109	47	140	july	july	PROPN
arjefm-1109	47	141	-	-	PUNCT
arjefm-1109	47	142	september	september	PROPN
arjefm-1109	47	143	2024	2024	NUM
arjefm-1109	47	144	issn	issn	NOUN
arjefm-1109	47	145	:	:	PUNCT
arjefm-1109	47	146	2836	2836	NUM
arjefm-1109	47	147	-	-	SYM
arjefm-1109	47	148	9416	9416	NUM
arjefm-1109	47	149	impact	impact	NOUN
arjefm-1109	47	150	factor	factor	NOUN
arjefm-1109	47	151	:	:	PUNCT
arjefm-1109	47	152	5.57	5.57	NUM
arjefm-1109	47	153	journal	journal	NOUN
arjefm-1109	47	154	homepage	homepage	NOUN
arjefm-1109	47	155	:	:	PUNCT
arjefm-1109	47	156	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	47	157	,	,	PUNCT
arjefm-1109	47	158	email	email	NOUN
arjefm-1109	47	159	:	:	PUNCT
arjefm-1109	47	160	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	47	161	official	official	ADJ
arjefm-1109	47	162	journal	journal	PROPN
arjefm-1109	47	163	of	of	ADP
arjefm-1109	47	164	america	america	PROPN
arjefm-1109	47	165	serial	serial	PROPN
arjefm-1109	47	166	publication	publication	NOUN
arjefm-1109	47	167	american	american	PROPN
arjefm-1109	47	168	research	research	PROPN
arjefm-1109	47	169	journal	journal	PROPN
arjefm-1109	47	170	of	of	ADP
arjefm-1109	47	171	economics	economic	NOUN
arjefm-1109	47	172	,	,	PUNCT
arjefm-1109	47	173	finance	finance	NOUN
arjefm-1109	47	174	and	and	CCONJ
arjefm-1109	47	175	management	management	NOUN
arjefm-1109	47	176	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	47	177	,	,	PUNCT
arjefm-1109	47	178	email	email	NOUN
arjefm-1109	47	179	:	:	PUNCT
arjefm-1109	47	180	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	48	1	50	50	NUM
arjefm-1109	49	1	|	|	ADV
arjefm-1109	49	2	p	p	NOUN
arjefm-1109	49	3	a	a	DET
arjefm-1109	49	4	g	g	PROPN
arjefm-1109	49	5	e	e	PROPN
arjefm-1109	49	6	robert	robert	PROPN
arjefm-1109	49	7	,	,	PUNCT
arjefm-1109	49	8	lombard	lombard	PROPN
arjefm-1109	49	9	and	and	CCONJ
arjefm-1109	49	10	steyn	steyn	PROPN
arjefm-1109	49	11	,	,	PUNCT
arjefm-1109	49	12	2007	2007	NUM
arjefm-1109	49	13	;	;	PUNCT
arjefm-1109	49	14	gounaris	gounaris	ADJ
arjefm-1109	49	15	,	,	PUNCT
arjefm-1109	49	16	2006	2006	NUM
arjefm-1109	49	17	;	;	PUNCT
arjefm-1109	49	18	mokaddem	mokaddem	PROPN
arjefm-1109	49	19	and	and	CCONJ
arjefm-1109	49	20	adnani	adnani	ADJ
arjefm-1109	49	21	;	;	PUNCT
arjefm-1109	49	22	2019	2019	NUM
arjefm-1109	49	23	)	)	PUNCT
arjefm-1109	49	24	,	,	PUNCT
arjefm-1109	49	25	reward	reward	NOUN
arjefm-1109	49	26	(	(	PUNCT
arjefm-1109	49	27	blames	blame	NOUN
arjefm-1109	49	28	,	,	PUNCT
arjefm-1109	49	29	fox	fox	NOUN
arjefm-1109	49	30	and	and	CCONJ
arjefm-1109	49	31	morris,2004	morris,2004	PROPN
arjefm-1109	49	32	;	;	PUNCT
arjefm-1109	49	33	ahmed	ahmed	PROPN
arjefm-1109	49	34	and	and	CCONJ
arjefm-1109	49	35	rafig	rafig	PROPN
arjefm-1109	49	36	,	,	PUNCT
arjefm-1109	49	37	2012	2012	NUM
arjefm-1109	49	38	;	;	PUNCT
arjefm-1109	49	39	mokaddem	mokaddem	PROPN
arjefm-1109	49	40	and	and	CCONJ
arjefm-1109	49	41	adnani	adnani	ADJ
arjefm-1109	49	42	,	,	PUNCT
arjefm-1109	49	43	2019	2019	NUM
arjefm-1109	49	44	,	,	PUNCT
arjefm-1109	49	45	amangala	amangala	NOUN
arjefm-1109	49	46	and	and	CCONJ
arjefm-1109	49	47	wali	wali	ADJ
arjefm-1109	49	48	,	,	PUNCT
arjefm-1109	49	49	2013	2013	NUM
arjefm-1109	49	50	)	)	PUNCT
arjefm-1109	49	51	and	and	CCONJ
arjefm-1109	49	52	leadership	leadership	NOUN
arjefm-1109	49	53	(	(	PUNCT
arjefm-1109	49	54	burmann	burmann	NOUN
arjefm-1109	49	55	and	and	CCONJ
arjefm-1109	49	56	zeplin	zeplin	PROPN
arjefm-1109	49	57	,	,	PUNCT
arjefm-1109	49	58	2005	2005	NUM
arjefm-1109	49	59	;	;	PUNCT
arjefm-1109	49	60	ahmed	ahme	VERB
arjefm-1109	49	61	,	,	PUNCT
arjefm-1109	49	62	rafig	rafig	PROPN
arjefm-1109	49	63	and	and	CCONJ
arjefm-1109	49	64	saad	saad	NOUN
arjefm-1109	49	65	,	,	PUNCT
arjefm-1109	49	66	2003	2003	NUM
arjefm-1109	49	67	;	;	PUNCT
arjefm-1109	49	68	gonuaris	gonuari	VERB
arjefm-1109	49	69	,	,	PUNCT
arjefm-1109	49	70	2006	2006	NUM
arjefm-1109	49	71	)	)	PUNCT
arjefm-1109	49	72	have	have	AUX
arjefm-1109	49	73	all	all	PRON
arjefm-1109	49	74	been	be	AUX
arjefm-1109	49	75	studied	study	VERB
arjefm-1109	49	76	by	by	ADP
arjefm-1109	49	77	various	various	ADJ
arjefm-1109	49	78	authors	author	NOUN
arjefm-1109	49	79	.	.	PUNCT
arjefm-1109	50	1	these	these	DET
arjefm-1109	50	2	elements	element	NOUN
arjefm-1109	50	3	are	be	AUX
arjefm-1109	50	4	seemingly	seemingly	ADV
arjefm-1109	50	5	indiscriminately	indiscriminately	ADV
arjefm-1109	50	6	change	change	NOUN
arjefm-1109	50	7	and	and	CCONJ
arjefm-1109	50	8	adapted	adapt	VERB
arjefm-1109	50	9	to	to	PART
arjefm-1109	50	10	suit	suit	VERB
arjefm-1109	50	11	individual	individual	ADJ
arjefm-1109	50	12	studies	study	NOUN
arjefm-1109	50	13	and	and	CCONJ
arjefm-1109	50	14	often	often	ADV
arjefm-1109	50	15	broad	broad	ADJ
arjefm-1109	50	16	i	i	PRON
arjefm-1109	50	17	m	m	VERB
arjefm-1109	50	18	element	element	NOUN
arjefm-1109	50	19	are	be	AUX
arjefm-1109	50	20	broken	break	VERB
arjefm-1109	50	21	into	into	ADP
arjefm-1109	50	22	numerous	numerous	ADJ
arjefm-1109	50	23	more	more	ADV
arjefm-1109	50	24	specific	specific	ADJ
arjefm-1109	50	25	construct	construct	NOUN
arjefm-1109	50	26	until	until	SCONJ
arjefm-1109	50	27	one	one	NUM
arjefm-1109	50	28	is	be	AUX
arjefm-1109	50	29	faced	face	VERB
arjefm-1109	50	30	with	with	ADP
arjefm-1109	50	31	a	a	DET
arjefm-1109	50	32	veritable	veritable	ADJ
arjefm-1109	50	33	minefield	minefield	NOUN
arjefm-1109	50	34	of	of	ADP
arjefm-1109	50	35	possible	possible	ADJ
arjefm-1109	51	1	i	i	PROPN
arjefm-1109	51	2	m	m	PROPN
arjefm-1109	51	3	elements	element	NOUN
arjefm-1109	51	4	.	.	PUNCT
arjefm-1109	52	1	elsamen	elsaman	NOUN
arjefm-1109	52	2	and	and	CCONJ
arjefm-1109	52	3	alishurideh	alishurideh	ADJ
arjefm-1109	52	4	(	(	PUNCT
arjefm-1109	52	5	2012	2012	NUM
arjefm-1109	52	6	)	)	PUNCT
arjefm-1109	52	7	,	,	PUNCT
arjefm-1109	52	8	assert	assert	VERB
arjefm-1109	52	9	that	that	SCONJ
arjefm-1109	52	10	training	training	NOUN
arjefm-1109	52	11	employees	employee	NOUN
arjefm-1109	52	12	for	for	ADP
arjefm-1109	52	13	specific	specific	ADJ
arjefm-1109	52	14	purposes	purpose	NOUN
arjefm-1109	52	15	like	like	ADP
arjefm-1109	52	16	how	how	SCONJ
arjefm-1109	52	17	to	to	PART
arjefm-1109	52	18	communicate	communicate	VERB
arjefm-1109	52	19	with	with	ADP
arjefm-1109	52	20	others	other	NOUN
arjefm-1109	52	21	will	will	AUX
arjefm-1109	52	22	help	help	VERB
arjefm-1109	52	23	in	in	ADP
arjefm-1109	52	24	improving	improve	VERB
arjefm-1109	52	25	the	the	DET
arjefm-1109	52	26	internal	internal	ADJ
arjefm-1109	52	27	service	service	NOUN
arjefm-1109	52	28	quality	quality	NOUN
arjefm-1109	52	29	among	among	ADP
arjefm-1109	52	30	the	the	DET
arjefm-1109	52	31	co	co	NOUN
arjefm-1109	52	32	-	-	NOUN
arjefm-1109	52	33	workers	worker	NOUN
arjefm-1109	52	34	.	.	PUNCT
arjefm-1109	53	1	this	this	DET
arjefm-1109	53	2	assertion	assertion	NOUN
arjefm-1109	53	3	is	be	AUX
arjefm-1109	53	4	in	in	ADP
arjefm-1109	53	5	support	support	NOUN
arjefm-1109	53	6	of	of	ADP
arjefm-1109	53	7	kotler	kotler	PROPN
arjefm-1109	53	8	and	and	CCONJ
arjefm-1109	53	9	armstrong	armstrong	PROPN
arjefm-1109	53	10	(	(	PUNCT
arjefm-1109	53	11	2013	2013	NUM
arjefm-1109	53	12	)	)	PUNCT
arjefm-1109	53	13	who	who	PRON
arjefm-1109	53	14	postulates	postulate	VERB
arjefm-1109	53	15	that	that	SCONJ
arjefm-1109	53	16	the	the	DET
arjefm-1109	53	17	organization	organization	NOUN
arjefm-1109	53	18	should	should	AUX
arjefm-1109	53	19	carry	carry	VERB
arjefm-1109	53	20	out	out	ADP
arjefm-1109	53	21	internal	internal	ADJ
arjefm-1109	53	22	marketing	marketing	NOUN
arjefm-1109	53	23	before	before	ADP
arjefm-1109	53	24	external	external	ADJ
arjefm-1109	53	25	marketing	marketing	NOUN
arjefm-1109	53	26	.	.	PUNCT
arjefm-1109	54	1	further	far	ADV
arjefm-1109	54	2	as	as	SCONJ
arjefm-1109	54	3	the	the	DET
arjefm-1109	54	4	task	task	NOUN
arjefm-1109	54	5	of	of	ADP
arjefm-1109	54	6	successfully	successfully	ADV
arjefm-1109	54	7	hiring	hire	VERB
arjefm-1109	54	8	,	,	PUNCT
arjefm-1109	54	9	training	training	NOUN
arjefm-1109	54	10	and	and	CCONJ
arjefm-1109	54	11	motivating	motivate	VERB
arjefm-1109	54	12	able	able	ADJ
arjefm-1109	54	13	employees	employee	NOUN
arjefm-1109	54	14	to	to	PART
arjefm-1109	54	15	serve	serve	VERB
arjefm-1109	54	16	the	the	DET
arjefm-1109	54	17	customers	customer	NOUN
arjefm-1109	54	18	with	with	ADP
arjefm-1109	54	19	the	the	DET
arjefm-1109	54	20	emphasis	emphasis	NOUN
arjefm-1109	54	21	that	that	SCONJ
arjefm-1109	54	22	it	it	PRON
arjefm-1109	54	23	makes	make	VERB
arjefm-1109	54	24	no	no	DET
arjefm-1109	54	25	sense	sense	NOUN
arjefm-1109	54	26	for	for	SCONJ
arjefm-1109	54	27	a	a	DET
arjefm-1109	54	28	business	business	NOUN
arjefm-1109	54	29	firm	firm	NOUN
arjefm-1109	54	30	to	to	PART
arjefm-1109	54	31	promise	promise	VERB
arjefm-1109	54	32	excellent	excellent	ADJ
arjefm-1109	54	33	product	product	NOUN
arjefm-1109	54	34	or	or	CCONJ
arjefm-1109	54	35	service	service	NOUN
arjefm-1109	54	36	before	before	SCONJ
arjefm-1109	54	37	the	the	DET
arjefm-1109	54	38	firm	firm	NOUN
arjefm-1109	54	39	’s	’s	PART
arjefm-1109	54	40	staff	staff	NOUN
arjefm-1109	54	41	is	be	AUX
arjefm-1109	54	42	ready	ready	ADJ
arjefm-1109	54	43	to	to	PART
arjefm-1109	54	44	provide	provide	VERB
arjefm-1109	54	45	it	it	PRON
arjefm-1109	54	46	.	.	PUNCT
arjefm-1109	55	1	udonde	udonde	ADJ
arjefm-1109	55	2	,	,	PUNCT
arjefm-1109	55	3	aniefiok	aniefiok	NOUN
arjefm-1109	55	4	and	and	CCONJ
arjefm-1109	55	5	awah	awah	NOUN
arjefm-1109	55	6	(	(	PUNCT
arjefm-1109	55	7	2022	2022	NUM
arjefm-1109	55	8	)	)	PUNCT
arjefm-1109	55	9	,	,	PUNCT
arjefm-1109	55	10	advocate	advocate	VERB
arjefm-1109	55	11	that	that	SCONJ
arjefm-1109	55	12	the	the	DET
arjefm-1109	55	13	goal	goal	NOUN
arjefm-1109	55	14	of	of	ADP
arjefm-1109	55	15	internal	internal	ADJ
arjefm-1109	55	16	marketing	marketing	NOUN
arjefm-1109	55	17	lies	lie	VERB
arjefm-1109	55	18	in	in	ADP
arjefm-1109	55	19	motivating	motivate	VERB
arjefm-1109	55	20	the	the	DET
arjefm-1109	55	21	employees	employee	NOUN
arjefm-1109	55	22	and	and	CCONJ
arjefm-1109	55	23	encourage	encourage	VERB
arjefm-1109	55	24	them	they	PRON
arjefm-1109	55	25	to	to	PART
arjefm-1109	55	26	offer	offer	VERB
arjefm-1109	55	27	superior	superior	ADJ
arjefm-1109	55	28	service	service	NOUN
arjefm-1109	55	29	to	to	ADP
arjefm-1109	55	30	customers	customer	NOUN
arjefm-1109	55	31	which	which	PRON
arjefm-1109	55	32	will	will	AUX
arjefm-1109	55	33	improve	improve	VERB
arjefm-1109	55	34	the	the	DET
arjefm-1109	55	35	customer	customer	NOUN
arjefm-1109	55	36	satisfaction	satisfaction	NOUN
arjefm-1109	55	37	of	of	ADP
arjefm-1109	55	38	the	the	DET
arjefm-1109	55	39	company	company	NOUN
arjefm-1109	55	40	services	service	NOUN
arjefm-1109	55	41	.	.	PUNCT
arjefm-1109	56	1	elisamen	elisaman	NOUN
arjefm-1109	56	2	and	and	CCONJ
arjefm-1109	56	3	alshrideh	alshrideh	INTJ
arjefm-1109	56	4	(	(	PUNCT
arjefm-1109	56	5	2012	2012	NUM
arjefm-1109	56	6	)	)	PUNCT
arjefm-1109	56	7	list	list	VERB
arjefm-1109	56	8	the	the	DET
arjefm-1109	56	9	dimensions	dimension	NOUN
arjefm-1109	56	10	of	of	ADP
arjefm-1109	56	11	internal	internal	ADJ
arjefm-1109	56	12	marketing	marketing	NOUN
arjefm-1109	56	13	as	as	ADP
arjefm-1109	56	14	employee	employee	NOUN
arjefm-1109	56	15	motivation	motivation	NOUN
arjefm-1109	56	16	and	and	CCONJ
arjefm-1109	56	17	reward	reward	NOUN
arjefm-1109	56	18	,	,	PUNCT
arjefm-1109	56	19	effective	effective	ADJ
arjefm-1109	56	20	communication	communication	NOUN
arjefm-1109	56	21	,	,	PUNCT
arjefm-1109	56	22	employee	employee	NOUN
arjefm-1109	56	23	development	development	NOUN
arjefm-1109	56	24	,	,	PUNCT
arjefm-1109	56	25	employee	employee	NOUN
arjefm-1109	56	26	selection	selection	NOUN
arjefm-1109	56	27	,	,	PUNCT
arjefm-1109	56	28	employee	employee	NOUN
arjefm-1109	56	29	recruitment	recruitment	NOUN
arjefm-1109	56	30	,	,	PUNCT
arjefm-1109	56	31	support	support	NOUN
arjefm-1109	56	32	system	system	NOUN
arjefm-1109	56	33	and	and	CCONJ
arjefm-1109	56	34	healthy	healthy	ADJ
arjefm-1109	56	35	work	work	NOUN
arjefm-1109	56	36	environment	environment	NOUN
arjefm-1109	56	37	.	.	PUNCT
arjefm-1109	57	1	from	from	ADP
arjefm-1109	57	2	the	the	DET
arjefm-1109	57	3	review	review	NOUN
arjefm-1109	57	4	of	of	ADP
arjefm-1109	57	5	numerous	numerous	ADJ
arjefm-1109	57	6	literature	literature	NOUN
arjefm-1109	57	7	many	many	ADJ
arjefm-1109	57	8	construct	construct	NOUN
arjefm-1109	57	9	have	have	AUX
arjefm-1109	57	10	been	be	AUX
arjefm-1109	57	11	identified	identify	VERB
arjefm-1109	57	12	by	by	ADP
arjefm-1109	57	13	researchers	researcher	NOUN
arjefm-1109	57	14	on	on	ADP
arjefm-1109	57	15	the	the	DET
arjefm-1109	57	16	dimensions	dimension	NOUN
arjefm-1109	57	17	or	or	CCONJ
arjefm-1109	57	18	constructs	construct	NOUN
arjefm-1109	57	19	of	of	ADP
arjefm-1109	57	20	internal	internal	ADJ
arjefm-1109	57	21	marketing	marketing	NOUN
arjefm-1109	57	22	,	,	PUNCT
arjefm-1109	57	23	the	the	DET
arjefm-1109	57	24	first	first	ADJ
arjefm-1109	57	25	two	two	NUM
arjefm-1109	57	26	constructs	construct	NOUN
arjefm-1109	57	27	(	(	PUNCT
arjefm-1109	57	28	employee	employee	NOUN
arjefm-1109	57	29	motivation	motivation	NOUN
arjefm-1109	57	30	,	,	PUNCT
arjefm-1109	57	31	rewards	reward	NOUN
arjefm-1109	57	32	and	and	CCONJ
arjefm-1109	57	33	effective	effective	ADJ
arjefm-1109	57	34	communication	communication	NOUN
arjefm-1109	57	35	)	)	PUNCT
arjefm-1109	57	36	advocated	advocate	VERB
arjefm-1109	57	37	by	by	ADP
arjefm-1109	57	38	elsamen	elsaman	NOUN
arjefm-1109	57	39	and	and	CCONJ
arjefm-1109	57	40	alshurideh	alshurideh	ADV
arjefm-1109	57	41	(	(	PUNCT
arjefm-1109	57	42	2012	2012	NUM
arjefm-1109	57	43	)	)	PUNCT
arjefm-1109	57	44	seem	seem	VERB
arjefm-1109	57	45	consistent	consistent	ADJ
arjefm-1109	57	46	hence	hence	ADV
arjefm-1109	57	47	,	,	PUNCT
arjefm-1109	57	48	they	they	PRON
arjefm-1109	57	49	were	be	AUX
arjefm-1109	57	50	adopted	adopt	VERB
arjefm-1109	57	51	in	in	ADP
arjefm-1109	57	52	this	this	DET
arjefm-1109	57	53	current	current	ADJ
arjefm-1109	57	54	study	study	NOUN
arjefm-1109	57	55	.	.	PUNCT
arjefm-1109	58	1	effective	effective	ADJ
arjefm-1109	58	2	communication	communication	NOUN
arjefm-1109	58	3	internal	internal	ADJ
arjefm-1109	58	4	communications	communication	NOUN
arjefm-1109	58	5	systems	system	NOUN
arjefm-1109	58	6	include	include	VERB
arjefm-1109	58	7	relationship	relationship	NOUN
arjefm-1109	58	8	between	between	ADP
arjefm-1109	58	9	and	and	CCONJ
arjefm-1109	58	10	within	within	ADP
arjefm-1109	58	11	departments	department	NOUN
arjefm-1109	58	12	.	.	PUNCT
arjefm-1109	59	1	good	good	ADJ
arjefm-1109	59	2	internal	internal	ADJ
arjefm-1109	59	3	communication	communication	NOUN
arjefm-1109	59	4	acts	act	VERB
arjefm-1109	59	5	as	as	ADP
arjefm-1109	59	6	a	a	DET
arjefm-1109	59	7	binding	bind	VERB
arjefm-1109	59	8	ingredient	ingredient	NOUN
arjefm-1109	59	9	in	in	ADP
arjefm-1109	59	10	organization	organization	NOUN
arjefm-1109	59	11	for	for	ADP
arjefm-1109	59	12	the	the	DET
arjefm-1109	59	13	implementation	implementation	NOUN
arjefm-1109	59	14	of	of	ADP
arjefm-1109	59	15	successful	successful	ADJ
arjefm-1109	59	16	strategies	strategy	NOUN
arjefm-1109	59	17	(	(	PUNCT
arjefm-1109	59	18	ahmad	ahmad	PROPN
arjefm-1109	59	19	,	,	PUNCT
arjefm-1109	59	20	igbal	igbal	ADJ
arjefm-1109	59	21	and	and	CCONJ
arjefm-1109	59	22	sheerah	sheerah	ADJ
arjefm-1109	59	23	,	,	PUNCT
arjefm-1109	59	24	2012	2012	NUM
arjefm-1109	59	25	)	)	PUNCT
arjefm-1109	59	26	.	.	PUNCT
arjefm-1109	60	1	in	in	ADP
arjefm-1109	60	2	most	most	ADJ
arjefm-1109	60	3	companies	company	NOUN
arjefm-1109	60	4	,	,	PUNCT
arjefm-1109	60	5	communication	communication	NOUN
arjefm-1109	60	6	provides	provide	VERB
arjefm-1109	60	7	an	an	DET
arjefm-1109	60	8	information	information	NOUN
arjefm-1109	60	9	channel	channel	NOUN
arjefm-1109	60	10	;	;	PUNCT
arjefm-1109	60	11	it	it	PRON
arjefm-1109	60	12	links	link	VERB
arjefm-1109	60	13	managers	manager	NOUN
arjefm-1109	60	14	and	and	CCONJ
arjefm-1109	60	15	employees	employee	NOUN
arjefm-1109	60	16	in	in	ADP
arjefm-1109	60	17	different	different	ADJ
arjefm-1109	60	18	departments	department	NOUN
arjefm-1109	60	19	within	within	ADP
arjefm-1109	60	20	the	the	DET
arjefm-1109	60	21	same	same	ADJ
arjefm-1109	60	22	organization	organization	NOUN
arjefm-1109	60	23	(	(	PUNCT
arjefm-1109	60	24	ali	ali	PROPN
arjefm-1109	60	25	,	,	PUNCT
arjefm-1109	60	26	2016	2016	NUM
arjefm-1109	60	27	)	)	PUNCT
arjefm-1109	60	28	.	.	PUNCT
arjefm-1109	61	1	carrier	carrier	NOUN
arjefm-1109	61	2	and	and	CCONJ
arjefm-1109	61	3	bourque	bourque	PROPN
arjefm-1109	61	4	(	(	PUNCT
arjefm-1109	61	5	2019	2019	NUM
arjefm-1109	61	6	)	)	PUNCT
arjefm-1109	61	7	revealed	reveal	VERB
arjefm-1109	61	8	that	that	SCONJ
arjefm-1109	61	9	management	management	NOUN
arjefm-1109	61	10	spend	spend	VERB
arjefm-1109	61	11	75	75	NUM
arjefm-1109	61	12	%	%	NOUN
arjefm-1109	61	13	or	or	CCONJ
arjefm-1109	61	14	more	more	ADJ
arjefm-1109	61	15	of	of	ADP
arjefm-1109	61	16	their	their	PRON
arjefm-1109	61	17	work	work	NOUN
arjefm-1109	61	18	time	time	NOUN
arjefm-1109	61	19	engaging	engage	VERB
arjefm-1109	61	20	in	in	ADP
arjefm-1109	61	21	some	some	DET
arjefm-1109	61	22	form	form	NOUN
arjefm-1109	61	23	of	of	ADP
arjefm-1109	61	24	communication	communication	NOUN
arjefm-1109	61	25	.	.	PUNCT
arjefm-1109	62	1	lovelock	lovelock	PROPN
arjefm-1109	62	2	and	and	CCONJ
arjefm-1109	62	3	wright	wright	PROPN
arjefm-1109	62	4	(	(	PUNCT
arjefm-1109	62	5	2019	2019	NUM
arjefm-1109	62	6	)	)	PUNCT
arjefm-1109	62	7	affirm	affirm	NOUN
arjefm-1109	62	8	that	that	SCONJ
arjefm-1109	62	9	an	an	DET
arjefm-1109	62	10	effective	effective	ADJ
arjefm-1109	62	11	internal	internal	ADJ
arjefm-1109	62	12	communication	communication	NOUN
arjefm-1109	62	13	is	be	AUX
arjefm-1109	62	14	a	a	DET
arjefm-1109	62	15	very	very	ADV
arjefm-1109	62	16	important	important	ADJ
arjefm-1109	62	17	instrument	instrument	NOUN
arjefm-1109	62	18	or	or	CCONJ
arjefm-1109	62	19	tool	tool	NOUN
arjefm-1109	62	20	for	for	ADP
arjefm-1109	62	21	internal	internal	ADJ
arjefm-1109	62	22	marketing	marketing	NOUN
arjefm-1109	62	23	.	.	PUNCT
arjefm-1109	63	1	it	it	PRON
arjefm-1109	63	2	helps	help	VERB
arjefm-1109	63	3	the	the	DET
arjefm-1109	63	4	management	management	NOUN
arjefm-1109	63	5	to	to	PART
arjefm-1109	63	6	ensure	ensure	VERB
arjefm-1109	63	7	effective	effective	ADJ
arjefm-1109	63	8	service	service	NOUN
arjefm-1109	63	9	delivery	delivery	NOUN
arjefm-1109	63	10	at	at	ADP
arjefm-1109	63	11	a	a	DET
arjefm-1109	63	12	high	high	ADJ
arjefm-1109	63	13	satisfactory	satisfactory	ADJ
arjefm-1109	63	14	level	level	NOUN
arjefm-1109	63	15	and	and	CCONJ
arjefm-1109	63	16	helps	help	VERB
arjefm-1109	63	17	build	build	VERB
arjefm-1109	63	18	employee	employee	NOUN
arjefm-1109	63	19	trust	trust	NOUN
arjefm-1109	63	20	,	,	PUNCT
arjefm-1109	63	21	respect	respect	NOUN
arjefm-1109	63	22	and	and	CCONJ
arjefm-1109	63	23	loyalty	loyalty	NOUN
arjefm-1109	63	24	.	.	PUNCT
arjefm-1109	64	1	organizations	organization	NOUN
arjefm-1109	64	2	must	must	AUX
arjefm-1109	64	3	give	give	VERB
arjefm-1109	64	4	a	a	DET
arjefm-1109	64	5	serious	serious	ADJ
arjefm-1109	64	6	consideration	consideration	NOUN
arjefm-1109	64	7	to	to	PART
arjefm-1109	64	8	improve	improve	VERB
arjefm-1109	64	9	the	the	DET
arjefm-1109	64	10	level	level	NOUN
arjefm-1109	64	11	of	of	ADP
arjefm-1109	64	12	communication	communication	NOUN
arjefm-1109	64	13	with	with	ADP
arjefm-1109	64	14	employees	employee	NOUN
arjefm-1109	64	15	to	to	PART
arjefm-1109	64	16	communicate	communicate	VERB
arjefm-1109	64	17	its	its	PRON
arjefm-1109	64	18	vision	vision	NOUN
arjefm-1109	64	19	and	and	CCONJ
arjefm-1109	64	20	mission	mission	NOUN
arjefm-1109	64	21	as	as	ADV
arjefm-1109	64	22	well	well	ADV
arjefm-1109	64	23	as	as	ADP
arjefm-1109	64	24	provide	provide	VERB
arjefm-1109	64	25	effective	effective	ADJ
arjefm-1109	64	26	strategies	strategy	NOUN
arjefm-1109	64	27	to	to	PART
arjefm-1109	64	28	transfer	transfer	VERB
arjefm-1109	64	29	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	64	30	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	64	31	american	american	PROPN
arjefm-1109	64	32	research	research	PROPN
arjefm-1109	64	33	journal	journal	PROPN
arjefm-1109	64	34	of	of	ADP
arjefm-1109	64	35	economics	economic	NOUN
arjefm-1109	64	36	,	,	PUNCT
arjefm-1109	64	37	finance	finance	NOUN
arjefm-1109	64	38	and	and	CCONJ
arjefm-1109	64	39	management	management	NOUN
arjefm-1109	64	40	volume	volume	NOUN
arjefm-1109	64	41	12	12	NUM
arjefm-1109	64	42	issue	issue	NOUN
arjefm-1109	64	43	3	3	NUM
arjefm-1109	64	44	,	,	PUNCT
arjefm-1109	64	45	july	july	PROPN
arjefm-1109	64	46	-	-	PUNCT
arjefm-1109	64	47	september	september	PROPN
arjefm-1109	64	48	2024	2024	NUM
arjefm-1109	64	49	issn	issn	NOUN
arjefm-1109	64	50	:	:	PUNCT
arjefm-1109	64	51	2836	2836	NUM
arjefm-1109	64	52	-	-	SYM
arjefm-1109	64	53	9416	9416	NUM
arjefm-1109	64	54	impact	impact	NOUN
arjefm-1109	64	55	factor	factor	NOUN
arjefm-1109	64	56	:	:	PUNCT
arjefm-1109	64	57	5.57	5.57	NUM
arjefm-1109	64	58	journal	journal	NOUN
arjefm-1109	64	59	homepage	homepage	NOUN
arjefm-1109	64	60	:	:	PUNCT
arjefm-1109	64	61	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	64	62	,	,	PUNCT
arjefm-1109	64	63	email	email	NOUN
arjefm-1109	64	64	:	:	PUNCT
arjefm-1109	64	65	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	64	66	official	official	ADJ
arjefm-1109	64	67	journal	journal	PROPN
arjefm-1109	64	68	of	of	ADP
arjefm-1109	64	69	america	america	PROPN
arjefm-1109	64	70	serial	serial	PROPN
arjefm-1109	64	71	publication	publication	NOUN
arjefm-1109	64	72	american	american	PROPN
arjefm-1109	64	73	research	research	PROPN
arjefm-1109	64	74	journal	journal	PROPN
arjefm-1109	64	75	of	of	ADP
arjefm-1109	64	76	economics	economic	NOUN
arjefm-1109	64	77	,	,	PUNCT
arjefm-1109	64	78	finance	finance	NOUN
arjefm-1109	64	79	and	and	CCONJ
arjefm-1109	64	80	management	management	NOUN
arjefm-1109	64	81	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	64	82	,	,	PUNCT
arjefm-1109	64	83	email	email	NOUN
arjefm-1109	64	84	:	:	PUNCT
arjefm-1109	64	85	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	64	86	51	51	NUM
arjefm-1109	65	1	|	|	ADV
arjefm-1109	65	2	p	p	X
arjefm-1109	65	3	a	a	DET
arjefm-1109	65	4	g	g	NOUN
arjefm-1109	65	5	e	e	NOUN
arjefm-1109	65	6	knowledge	knowledge	NOUN
arjefm-1109	65	7	and	and	CCONJ
arjefm-1109	65	8	information	information	NOUN
arjefm-1109	65	9	,	,	PUNCT
arjefm-1109	65	10	by	by	ADP
arjefm-1109	65	11	using	use	VERB
arjefm-1109	65	12	different	different	ADJ
arjefm-1109	65	13	methods	method	NOUN
arjefm-1109	65	14	such	such	ADJ
arjefm-1109	65	15	as	as	ADP
arjefm-1109	65	16	team	team	NOUN
arjefm-1109	65	17	work	work	NOUN
arjefm-1109	65	18	,	,	PUNCT
arjefm-1109	65	19	discussion	discussion	NOUN
arjefm-1109	65	20	session	session	NOUN
arjefm-1109	65	21	and	and	CCONJ
arjefm-1109	65	22	internal	internal	ADJ
arjefm-1109	65	23	newsletter	newsletter	NOUN
arjefm-1109	65	24	(	(	PUNCT
arjefm-1109	65	25	elsamen	elsaman	NOUN
arjefm-1109	65	26	and	and	CCONJ
arjefm-1109	65	27	alshurideh	alshurideh	ADV
arjefm-1109	65	28	,	,	PUNCT
arjefm-1109	65	29	2012	2012	NUM
arjefm-1109	65	30	)	)	PUNCT
arjefm-1109	65	31	.	.	PUNCT
arjefm-1109	66	1	employee	employee	NOUN
arjefm-1109	66	2	motivation	motivation	NOUN
arjefm-1109	66	3	(	(	PUNCT
arjefm-1109	66	4	reward	reward	NOUN
arjefm-1109	66	5	)	)	PUNCT
arjefm-1109	66	6	motivation	motivation	NOUN
arjefm-1109	66	7	is	be	AUX
arjefm-1109	66	8	defined	define	VERB
arjefm-1109	66	9	as	as	ADP
arjefm-1109	66	10	the	the	DET
arjefm-1109	66	11	process	process	NOUN
arjefm-1109	66	12	that	that	PRON
arjefm-1109	66	13	propels	propel	VERB
arjefm-1109	66	14	an	an	DET
arjefm-1109	66	15	individual	individual	NOUN
arjefm-1109	66	16	’s	’s	PART
arjefm-1109	66	17	intensity	intensity	NOUN
arjefm-1109	66	18	,	,	PUNCT
arjefm-1109	66	19	direction	direction	NOUN
arjefm-1109	66	20	and	and	CCONJ
arjefm-1109	66	21	persistence	persistence	NOUN
arjefm-1109	66	22	of	of	ADP
arjefm-1109	66	23	effort	effort	NOUN
arjefm-1109	66	24	towards	towards	ADP
arjefm-1109	66	25	attaining	attain	VERB
arjefm-1109	66	26	a	a	DET
arjefm-1109	66	27	goal	goal	NOUN
arjefm-1109	66	28	.	.	PUNCT
arjefm-1109	67	1	according	accord	VERB
arjefm-1109	67	2	to	to	ADP
arjefm-1109	67	3	udonde	udonde	ADJ
arjefm-1109	67	4	,	,	PUNCT
arjefm-1109	67	5	akpan	akpan	NOUN
arjefm-1109	67	6	and	and	CCONJ
arjefm-1109	67	7	awah	awah	PROPN
arjefm-1109	67	8	(	(	PUNCT
arjefm-1109	67	9	2022	2022	NUM
arjefm-1109	67	10	)	)	PUNCT
arjefm-1109	67	11	,	,	PUNCT
arjefm-1109	67	12	among	among	ADP
arjefm-1109	67	13	the	the	DET
arjefm-1109	67	14	factors	factor	NOUN
arjefm-1109	67	15	that	that	PRON
arjefm-1109	67	16	affect	affect	VERB
arjefm-1109	67	17	employee	employee	NOUN
arjefm-1109	67	18	performance	performance	NOUN
arjefm-1109	67	19	,	,	PUNCT
arjefm-1109	67	20	motivation	motivation	NOUN
arjefm-1109	67	21	that	that	PRON
arjefm-1109	67	22	comes	come	VERB
arjefm-1109	67	23	with	with	ADP
arjefm-1109	67	24	reward	reward	NOUN
arjefm-1109	67	25	is	be	AUX
arjefm-1109	67	26	of	of	ADP
arjefm-1109	67	27	utmost	utmost	ADJ
arjefm-1109	67	28	importance	importance	NOUN
arjefm-1109	67	29	.	.	PUNCT
arjefm-1109	68	1	theorist	theorist	NOUN
arjefm-1109	68	2	such	such	ADJ
arjefm-1109	68	3	as	as	ADP
arjefm-1109	68	4	maslow	maslow	NOUN
arjefm-1109	68	5	(	(	PUNCT
arjefm-1109	68	6	1943	1943	NUM
arjefm-1109	68	7	)	)	PUNCT
arjefm-1109	68	8	,	,	PUNCT
arjefm-1109	68	9	hezberg	hezberg	PROPN
arjefm-1109	68	10	,	,	PUNCT
arjefm-1109	68	11	mausner	mausner	NOUN
arjefm-1109	68	12	and	and	CCONJ
arjefm-1109	68	13	snyderman	snyderman	PROPN
arjefm-1109	68	14	(	(	PUNCT
arjefm-1109	68	15	1959	1959	NUM
arjefm-1109	68	16	)	)	PUNCT
arjefm-1109	68	17	and	and	CCONJ
arjefm-1109	68	18	alderfer(1972	alderfer(1972	PRON
arjefm-1109	68	19	)	)	PUNCT
arjefm-1109	68	20	have	have	AUX
arjefm-1109	68	21	sought	seek	VERB
arjefm-1109	68	22	to	to	PART
arjefm-1109	68	23	explain	explain	VERB
arjefm-1109	68	24	employee	employee	NOUN
arjefm-1109	68	25	motivation	motivation	NOUN
arjefm-1109	68	26	by	by	ADP
arjefm-1109	68	27	holding	hold	VERB
arjefm-1109	68	28	unto	unto	ADP
arjefm-1109	68	29	the	the	DET
arjefm-1109	68	30	assumption	assumption	NOUN
arjefm-1109	68	31	that	that	SCONJ
arjefm-1109	68	32	all	all	DET
arjefm-1109	68	33	individuals	individual	NOUN
arjefm-1109	68	34	possesses	possess	VERB
arjefm-1109	68	35	the	the	DET
arjefm-1109	68	36	same	same	ADJ
arjefm-1109	68	37	set	set	NOUN
arjefm-1109	68	38	of	of	ADP
arjefm-1109	68	39	needs	need	NOUN
arjefm-1109	68	40	and	and	CCONJ
arjefm-1109	68	41	therefore	therefore	ADV
arjefm-1109	68	42	prescribe	prescribe	VERB
arjefm-1109	68	43	the	the	DET
arjefm-1109	68	44	characteristics	characteristic	NOUN
arjefm-1109	68	45	that	that	PRON
arjefm-1109	68	46	ought	ought	AUX
arjefm-1109	68	47	to	to	PART
arjefm-1109	68	48	be	be	AUX
arjefm-1109	68	49	present	present	ADJ
arjefm-1109	68	50	in	in	ADP
arjefm-1109	68	51	the	the	DET
arjefm-1109	68	52	jobs	job	NOUN
arjefm-1109	68	53	.	.	PUNCT
arjefm-1109	69	1	maslow	maslow	NOUN
arjefm-1109	69	2	(	(	PUNCT
arjefm-1109	69	3	1943	1943	NUM
arjefm-1109	69	4	)	)	PUNCT
arjefm-1109	69	5	arranged	arrange	VERB
arjefm-1109	69	6	human	human	ADJ
arjefm-1109	69	7	needs	need	NOUN
arjefm-1109	69	8	into	into	ADP
arjefm-1109	69	9	a	a	DET
arjefm-1109	69	10	pyramid	pyramid	NOUN
arjefm-1109	69	11	and	and	CCONJ
arjefm-1109	69	12	combined	combine	VERB
arjefm-1109	69	13	them	they	PRON
arjefm-1109	69	14	with	with	ADP
arjefm-1109	69	15	motivation	motivation	NOUN
arjefm-1109	69	16	as	as	ADP
arjefm-1109	69	17	a	a	DET
arjefm-1109	69	18	factor	factor	NOUN
arjefm-1109	69	19	that	that	PRON
arjefm-1109	69	20	encouraged	encourage	VERB
arjefm-1109	69	21	people	people	NOUN
arjefm-1109	69	22	to	to	PART
arjefm-1109	69	23	satisfy	satisfy	VERB
arjefm-1109	69	24	their	their	PRON
arjefm-1109	69	25	needs	need	NOUN
arjefm-1109	69	26	.	.	PUNCT
arjefm-1109	70	1	herzberg	herzberg	PROPN
arjefm-1109	70	2	,	,	PUNCT
arjefm-1109	70	3	mausner	mausner	NOUN
arjefm-1109	70	4	and	and	CCONJ
arjefm-1109	70	5	snyderman	snyderman	PROPN
arjefm-1109	70	6	(	(	PUNCT
arjefm-1109	70	7	1959	1959	NUM
arjefm-1109	70	8	)	)	PUNCT
arjefm-1109	70	9	divided	divide	VERB
arjefm-1109	70	10	motivation	motivation	NOUN
arjefm-1109	70	11	into	into	ADP
arjefm-1109	70	12	extrinsic	extrinsic	ADJ
arjefm-1109	70	13	and	and	CCONJ
arjefm-1109	70	14	intrinsic	intrinsic	ADJ
arjefm-1109	70	15	factors	factor	NOUN
arjefm-1109	70	16	,	,	PUNCT
arjefm-1109	70	17	which	which	PRON
arjefm-1109	70	18	influence	influence	NOUN
arjefm-1109	70	19	employee	employee	NOUN
arjefm-1109	70	20	’s	’s	PART
arjefm-1109	70	21	motives	motive	NOUN
arjefm-1109	70	22	and	and	CCONJ
arjefm-1109	70	23	job	job	NOUN
arjefm-1109	70	24	satisfaction	satisfaction	NOUN
arjefm-1109	70	25	.	.	PUNCT
arjefm-1109	71	1	in	in	ADP
arjefm-1109	71	2	the	the	DET
arjefm-1109	71	3	early	early	ADJ
arjefm-1109	71	4	development	development	NOUN
arjefm-1109	71	5	phase	phase	NOUN
arjefm-1109	71	6	,	,	PUNCT
arjefm-1109	71	7	the	the	DET
arjefm-1109	71	8	majority	majority	NOUN
arjefm-1109	71	9	of	of	ADP
arjefm-1109	71	10	the	the	DET
arjefm-1109	71	11	studies	study	NOUN
arjefm-1109	71	12	on	on	ADP
arjefm-1109	71	13	internal	internal	ADJ
arjefm-1109	71	14	marketing	marketing	NOUN
arjefm-1109	71	15	focused	focus	VERB
arjefm-1109	71	16	on	on	ADP
arjefm-1109	71	17	the	the	DET
arjefm-1109	71	18	issue	issue	NOUN
arjefm-1109	71	19	of	of	ADP
arjefm-1109	71	20	employee	employee	NOUN
arjefm-1109	71	21	motivation	motivation	NOUN
arjefm-1109	71	22	and	and	CCONJ
arjefm-1109	71	23	satisfaction	satisfaction	NOUN
arjefm-1109	71	24	.	.	PUNCT
arjefm-1109	72	1	the	the	DET
arjefm-1109	72	2	major	major	ADJ
arjefm-1109	72	3	reason	reason	NOUN
arjefm-1109	72	4	behind	behind	ADP
arjefm-1109	72	5	these	these	PRON
arjefm-1109	72	6	was	be	AUX
arjefm-1109	72	7	the	the	DET
arjefm-1109	72	8	fact	fact	NOUN
arjefm-1109	72	9	that	that	SCONJ
arjefm-1109	72	10	the	the	DET
arjefm-1109	72	11	roots	root	NOUN
arjefm-1109	72	12	of	of	ADP
arjefm-1109	72	13	the	the	DET
arjefm-1109	72	14	internal	internal	ADJ
arjefm-1109	72	15	marketing	marketing	NOUN
arjefm-1109	72	16	concept	concept	NOUN
arjefm-1109	72	17	lie	lie	VERB
arjefm-1109	72	18	on	on	ADP
arjefm-1109	72	19	efforts	effort	NOUN
arjefm-1109	72	20	to	to	PART
arjefm-1109	72	21	improve	improve	VERB
arjefm-1109	72	22	service	service	NOUN
arjefm-1109	72	23	quality	quality	NOUN
arjefm-1109	72	24	in	in	ADP
arjefm-1109	72	25	organizations	organization	NOUN
arjefm-1109	72	26	(	(	PUNCT
arjefm-1109	72	27	pranowo	pranowo	NOUN
arjefm-1109	72	28	,	,	PUNCT
arjefm-1109	72	29	2012	2012	NUM
arjefm-1109	72	30	)	)	PUNCT
arjefm-1109	72	31	motivation	motivation	NOUN
arjefm-1109	72	32	therefore	therefore	ADV
arjefm-1109	72	33	is	be	AUX
arjefm-1109	72	34	about	about	ADP
arjefm-1109	72	35	what	what	PRON
arjefm-1109	72	36	a	a	DET
arjefm-1109	72	37	person	person	NOUN
arjefm-1109	72	38	wants	want	VERB
arjefm-1109	72	39	and	and	CCONJ
arjefm-1109	72	40	his	his	PRON
arjefm-1109	72	41	emotional	emotional	ADJ
arjefm-1109	72	42	state	state	NOUN
arjefm-1109	72	43	which	which	PRON
arjefm-1109	72	44	drives	drive	VERB
arjefm-1109	72	45	him	he	PRON
arjefm-1109	72	46	in	in	ADP
arjefm-1109	72	47	the	the	DET
arjefm-1109	72	48	direction	direction	NOUN
arjefm-1109	72	49	of	of	ADP
arjefm-1109	72	50	achieving	achieve	VERB
arjefm-1109	72	51	what	what	PRON
arjefm-1109	72	52	he	he	PRON
arjefm-1109	72	53	wants	want	VERB
arjefm-1109	72	54	(	(	PUNCT
arjefm-1109	72	55	mullin	mullin	PROPN
arjefm-1109	72	56	,	,	PUNCT
arjefm-1109	72	57	2019	2019	NUM
arjefm-1109	72	58	)	)	PUNCT
arjefm-1109	72	59	.	.	PUNCT
arjefm-1109	73	1	elsamen	elsaman	NOUN
arjefm-1109	73	2	and	and	CCONJ
arjefm-1109	73	3	alshurideh	alshurideh	ADV
arjefm-1109	73	4	(	(	PUNCT
arjefm-1109	73	5	2012	2012	NUM
arjefm-1109	73	6	)	)	PUNCT
arjefm-1109	73	7	posit	posit	VERB
arjefm-1109	73	8	that	that	SCONJ
arjefm-1109	73	9	companies	company	NOUN
arjefm-1109	73	10	that	that	PRON
arjefm-1109	73	11	seek	seek	VERB
arjefm-1109	73	12	competitive	competitive	ADJ
arjefm-1109	73	13	advantage	advantage	NOUN
arjefm-1109	73	14	through	through	ADP
arjefm-1109	73	15	employees	employee	NOUN
arjefm-1109	73	16	must	must	AUX
arjefm-1109	73	17	be	be	AUX
arjefm-1109	73	18	able	able	ADJ
arjefm-1109	73	19	to	to	PART
arjefm-1109	73	20	manage	manage	VERB
arjefm-1109	73	21	the	the	DET
arjefm-1109	73	22	behavior	behavior	NOUN
arjefm-1109	73	23	and	and	CCONJ
arjefm-1109	73	24	result	result	NOUN
arjefm-1109	73	25	of	of	ADP
arjefm-1109	73	26	all	all	DET
arjefm-1109	73	27	employees	employee	NOUN
arjefm-1109	73	28	.	.	PUNCT
arjefm-1109	74	1	papasolomou	papasolomou	NOUN
arjefm-1109	74	2	and	and	CCONJ
arjefm-1109	74	3	vrontis	vrontis	PROPN
arjefm-1109	74	4	(	(	PUNCT
arjefm-1109	74	5	2016	2016	NUM
arjefm-1109	74	6	)	)	PUNCT
arjefm-1109	74	7	have	have	AUX
arjefm-1109	74	8	indicated	indicate	VERB
arjefm-1109	74	9	that	that	SCONJ
arjefm-1109	74	10	there	there	PRON
arjefm-1109	74	11	is	be	VERB
arjefm-1109	74	12	no	no	DET
arjefm-1109	74	13	doubt	doubt	NOUN
arjefm-1109	74	14	that	that	SCONJ
arjefm-1109	74	15	motivation	motivation	NOUN
arjefm-1109	74	16	is	be	AUX
arjefm-1109	74	17	an	an	DET
arjefm-1109	74	18	important	important	ADJ
arjefm-1109	74	19	factor	factor	NOUN
arjefm-1109	74	20	that	that	PRON
arjefm-1109	74	21	improves	improve	VERB
arjefm-1109	74	22	the	the	DET
arjefm-1109	74	23	performance	performance	NOUN
arjefm-1109	74	24	of	of	ADP
arjefm-1109	74	25	the	the	DET
arjefm-1109	74	26	employee	employee	NOUN
arjefm-1109	74	27	.	.	PUNCT
arjefm-1109	75	1	udonde	udonde	PROPN
arjefm-1109	75	2	,	,	PUNCT
arjefm-1109	75	3	anefiok	anefiok	NOUN
arjefm-1109	75	4	and	and	CCONJ
arjefm-1109	75	5	awah	awah	NOUN
arjefm-1109	75	6	,	,	PUNCT
arjefm-1109	75	7	2022	2022	NUM
arjefm-1109	75	8	sees	see	VERB
arjefm-1109	75	9	it	it	PRON
arjefm-1109	75	10	as	as	ADP
arjefm-1109	75	11	an	an	DET
arjefm-1109	75	12	attribute	attribute	NOUN
arjefm-1109	75	13	that	that	PRON
arjefm-1109	75	14	drives	drive	VERB
arjefm-1109	75	15	one	one	NUM
arjefm-1109	75	16	to	to	PART
arjefm-1109	75	17	do	do	VERB
arjefm-1109	75	18	or	or	CCONJ
arjefm-1109	75	19	not	not	PART
arjefm-1109	75	20	to	to	PART
arjefm-1109	75	21	do	do	VERB
arjefm-1109	75	22	something	something	PRON
arjefm-1109	75	23	,	,	PUNCT
arjefm-1109	75	24	strengthen	strengthen	VERB
arjefm-1109	75	25	employees	employee	NOUN
arjefm-1109	75	26	to	to	PART
arjefm-1109	75	27	perform	perform	VERB
arjefm-1109	75	28	at	at	ADP
arjefm-1109	75	29	their	their	PRON
arjefm-1109	75	30	very	very	ADV
arjefm-1109	75	31	best	well	ADV
arjefm-1109	75	32	using	use	VERB
arjefm-1109	75	33	diverse	diverse	ADJ
arjefm-1109	75	34	skills	skill	NOUN
arjefm-1109	75	35	,	,	PUNCT
arjefm-1109	75	36	tactics	tactic	NOUN
arjefm-1109	75	37	and	and	CCONJ
arjefm-1109	75	38	processes	process	NOUN
arjefm-1109	75	39	.	.	PUNCT
arjefm-1109	76	1	they	they	PRON
arjefm-1109	76	2	see	see	VERB
arjefm-1109	76	3	it	it	PRON
arjefm-1109	76	4	as	as	ADP
arjefm-1109	76	5	a	a	DET
arjefm-1109	76	6	powerful	powerful	ADJ
arjefm-1109	76	7	energy	energy	NOUN
arjefm-1109	76	8	that	that	PRON
arjefm-1109	76	9	drives	drive	VERB
arjefm-1109	76	10	,	,	PUNCT
arjefm-1109	76	11	move	move	VERB
arjefm-1109	76	12	and	and	CCONJ
arjefm-1109	76	13	excite	excite	VERB
arjefm-1109	76	14	employees	employee	NOUN
arjefm-1109	76	15	which	which	PRON
arjefm-1109	76	16	usually	usually	ADV
arjefm-1109	76	17	end	end	VERB
arjefm-1109	76	18	in	in	ADP
arjefm-1109	76	19	their	their	PRON
arjefm-1109	76	20	maximum	maximum	ADJ
arjefm-1109	76	21	productivity	productivity	NOUN
arjefm-1109	76	22	and	and	CCONJ
arjefm-1109	76	23	contribution	contribution	NOUN
arjefm-1109	76	24	with	with	ADP
arjefm-1109	76	25	a	a	DET
arjefm-1109	76	26	high	high	ADJ
arjefm-1109	76	27	level	level	NOUN
arjefm-1109	76	28	of	of	ADP
arjefm-1109	76	29	employee	employee	NOUN
arjefm-1109	76	30	’s	’s	PART
arjefm-1109	76	31	performance	performance	NOUN
arjefm-1109	76	32	.	.	PUNCT
arjefm-1109	77	1	they	they	PRON
arjefm-1109	77	2	encourage	encourage	VERB
arjefm-1109	77	3	managers	manager	NOUN
arjefm-1109	77	4	to	to	PART
arjefm-1109	77	5	create	create	VERB
arjefm-1109	77	6	an	an	DET
arjefm-1109	77	7	atmosphere	atmosphere	NOUN
arjefm-1109	77	8	where	where	SCONJ
arjefm-1109	77	9	their	their	PRON
arjefm-1109	77	10	employees	employee	NOUN
arjefm-1109	77	11	will	will	AUX
arjefm-1109	77	12	work	work	VERB
arjefm-1109	77	13	and	and	CCONJ
arjefm-1109	77	14	contribute	contribute	VERB
arjefm-1109	77	15	to	to	ADP
arjefm-1109	77	16	the	the	DET
arjefm-1109	77	17	realization	realization	NOUN
arjefm-1109	77	18	of	of	ADP
arjefm-1109	77	19	the	the	DET
arjefm-1109	77	20	organizations	organization	NOUN
arjefm-1109	77	21	goal	goal	NOUN
arjefm-1109	77	22	.	.	PUNCT
arjefm-1109	78	1	thus	thus	ADV
arjefm-1109	78	2	,	,	PUNCT
arjefm-1109	78	3	many	many	ADJ
arjefm-1109	78	4	organizations	organization	NOUN
arjefm-1109	78	5	set	set	VERB
arjefm-1109	78	6	a	a	DET
arjefm-1109	78	7	systematic	systematic	ADJ
arjefm-1109	78	8	reward	reward	NOUN
arjefm-1109	78	9	to	to	PART
arjefm-1109	78	10	motivate	motivate	VERB
arjefm-1109	78	11	its	its	PRON
arjefm-1109	78	12	employees	employee	NOUN
arjefm-1109	78	13	in	in	ADP
arjefm-1109	78	14	order	order	NOUN
arjefm-1109	78	15	to	to	PART
arjefm-1109	78	16	improve	improve	VERB
arjefm-1109	78	17	their	their	PRON
arjefm-1109	78	18	service	service	NOUN
arjefm-1109	78	19	quality	quality	NOUN
arjefm-1109	78	20	and	and	CCONJ
arjefm-1109	78	21	delivery	delivery	NOUN
arjefm-1109	78	22	(	(	PUNCT
arjefm-1109	78	23	papasolomou	papasolomou	NOUN
arjefm-1109	78	24	and	and	CCONJ
arjefm-1109	78	25	vrontis	vrontis	NOUN
arjefm-1109	78	26	,	,	PUNCT
arjefm-1109	78	27	2016	2016	NUM
arjefm-1109	78	28	)	)	PUNCT
arjefm-1109	78	29	.	.	PUNCT
arjefm-1109	79	1	some	some	PRON
arjefm-1109	79	2	of	of	ADP
arjefm-1109	79	3	the	the	DET
arjefm-1109	79	4	ways	way	NOUN
arjefm-1109	79	5	that	that	PRON
arjefm-1109	79	6	personnel	personnel	NOUN
arjefm-1109	79	7	could	could	AUX
arjefm-1109	79	8	be	be	AUX
arjefm-1109	79	9	motivated	motivate	VERB
arjefm-1109	79	10	are	be	AUX
arjefm-1109	79	11	through	through	ADP
arjefm-1109	79	12	salary	salary	NOUN
arjefm-1109	79	13	increment	increment	NOUN
arjefm-1109	79	14	,	,	PUNCT
arjefm-1109	79	15	fringe	fringe	NOUN
arjefm-1109	79	16	benefits	benefit	NOUN
arjefm-1109	79	17	,	,	PUNCT
arjefm-1109	79	18	job	job	NOUN
arjefm-1109	79	19	security	security	NOUN
arjefm-1109	79	20	,	,	PUNCT
arjefm-1109	79	21	physical	physical	ADJ
arjefm-1109	79	22	surroundings	surrounding	NOUN
arjefm-1109	79	23	and	and	CCONJ
arjefm-1109	79	24	safety	safety	NOUN
arjefm-1109	79	25	of	of	ADP
arjefm-1109	79	26	the	the	DET
arjefm-1109	79	27	work	work	NOUN
arjefm-1109	79	28	.	.	PUNCT
arjefm-1109	80	1	mokaddem	mokaddem	PROPN
arjefm-1109	80	2	and	and	CCONJ
arjefm-1109	80	3	adnani	adnani	PROPN
arjefm-1109	80	4	(	(	PUNCT
arjefm-1109	80	5	2019	2019	NUM
arjefm-1109	80	6	)	)	PUNCT
arjefm-1109	80	7	asserts	assert	VERB
arjefm-1109	80	8	that	that	SCONJ
arjefm-1109	80	9	financial	financial	ADJ
arjefm-1109	80	10	incentives	incentive	NOUN
arjefm-1109	80	11	will	will	AUX
arjefm-1109	80	12	get	get	VERB
arjefm-1109	80	13	people	people	NOUN
arjefm-1109	80	14	to	to	PART
arjefm-1109	80	15	do	do	VERB
arjefm-1109	80	16	more	more	ADJ
arjefm-1109	80	17	of	of	ADP
arjefm-1109	80	18	what	what	PRON
arjefm-1109	80	19	they	they	PRON
arjefm-1109	80	20	are	be	AUX
arjefm-1109	80	21	doing	do	VERB
arjefm-1109	80	22	.	.	PUNCT
arjefm-1109	81	1	thus	thus	ADV
arjefm-1109	81	2	,	,	PUNCT
arjefm-1109	81	3	pantea	pantea	PROPN
arjefm-1109	81	4	et	et	PROPN
arjefm-1109	81	5	,	,	PUNCT
arjefm-1109	81	6	al	al	PROPN
arjefm-1109	81	7	.	.	PROPN
arjefm-1109	81	8	(	(	PUNCT
arjefm-1109	81	9	2020	2020	NUM
arjefm-1109	81	10	)	)	PUNCT
arjefm-1109	81	11	adds	add	VERB
arjefm-1109	81	12	that	that	SCONJ
arjefm-1109	81	13	there	there	PRON
arjefm-1109	81	14	is	be	VERB
arjefm-1109	81	15	no	no	DET
arjefm-1109	81	16	doubt	doubt	NOUN
arjefm-1109	81	17	that	that	SCONJ
arjefm-1109	81	18	motivation	motivation	NOUN
arjefm-1109	81	19	is	be	AUX
arjefm-1109	81	20	the	the	DET
arjefm-1109	81	21	key	key	NOUN
arjefm-1109	81	22	to	to	PART
arjefm-1109	81	23	increase	increase	VERB
arjefm-1109	81	24	employee	employee	NOUN
arjefm-1109	81	25	performance	performance	NOUN
arjefm-1109	81	26	,	,	PUNCT
arjefm-1109	81	27	but	but	CCONJ
arjefm-1109	81	28	there	there	PRON
arjefm-1109	81	29	is	be	VERB
arjefm-1109	81	30	no	no	DET
arjefm-1109	81	31	clear	clear	ADJ
arjefm-1109	81	32	cut	cut	VERB
arjefm-1109	81	33	answer	answer	NOUN
arjefm-1109	81	34	to	to	ADP
arjefm-1109	81	35	the	the	DET
arjefm-1109	81	36	question	question	NOUN
arjefm-1109	81	37	of	of	ADP
arjefm-1109	81	38	how	how	SCONJ
arjefm-1109	81	39	to	to	PART
arjefm-1109	81	40	motivate	motivate	VERB
arjefm-1109	81	41	.	.	PUNCT
arjefm-1109	82	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	82	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	83	1	american	american	PROPN
arjefm-1109	83	2	research	research	PROPN
arjefm-1109	83	3	journal	journal	PROPN
arjefm-1109	83	4	of	of	ADP
arjefm-1109	83	5	economics	economic	NOUN
arjefm-1109	83	6	,	,	PUNCT
arjefm-1109	83	7	finance	finance	NOUN
arjefm-1109	83	8	and	and	CCONJ
arjefm-1109	83	9	management	management	NOUN
arjefm-1109	83	10	volume	volume	NOUN
arjefm-1109	83	11	12	12	NUM
arjefm-1109	83	12	issue	issue	NOUN
arjefm-1109	83	13	3	3	NUM
arjefm-1109	83	14	,	,	PUNCT
arjefm-1109	83	15	july	july	PROPN
arjefm-1109	83	16	-	-	PUNCT
arjefm-1109	83	17	september	september	PROPN
arjefm-1109	83	18	2024	2024	NUM
arjefm-1109	83	19	issn	issn	NOUN
arjefm-1109	83	20	:	:	PUNCT
arjefm-1109	83	21	2836	2836	NUM
arjefm-1109	83	22	-	-	SYM
arjefm-1109	83	23	9416	9416	NUM
arjefm-1109	83	24	impact	impact	NOUN
arjefm-1109	83	25	factor	factor	NOUN
arjefm-1109	83	26	:	:	PUNCT
arjefm-1109	83	27	5.57	5.57	NUM
arjefm-1109	83	28	journal	journal	NOUN
arjefm-1109	83	29	homepage	homepage	NOUN
arjefm-1109	83	30	:	:	PUNCT
arjefm-1109	83	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	83	32	,	,	PUNCT
arjefm-1109	83	33	email	email	NOUN
arjefm-1109	83	34	:	:	PUNCT
arjefm-1109	83	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	83	36	official	official	ADJ
arjefm-1109	83	37	journal	journal	PROPN
arjefm-1109	83	38	of	of	ADP
arjefm-1109	83	39	america	america	PROPN
arjefm-1109	83	40	serial	serial	PROPN
arjefm-1109	83	41	publication	publication	NOUN
arjefm-1109	83	42	american	american	PROPN
arjefm-1109	83	43	research	research	PROPN
arjefm-1109	83	44	journal	journal	PROPN
arjefm-1109	83	45	of	of	ADP
arjefm-1109	83	46	economics	economic	NOUN
arjefm-1109	83	47	,	,	PUNCT
arjefm-1109	83	48	finance	finance	NOUN
arjefm-1109	83	49	and	and	CCONJ
arjefm-1109	83	50	management	management	NOUN
arjefm-1109	83	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	83	52	,	,	PUNCT
arjefm-1109	83	53	email	email	NOUN
arjefm-1109	83	54	:	:	PUNCT
arjefm-1109	83	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	84	1	52	52	NUM
arjefm-1109	85	1	|	|	ADV
arjefm-1109	85	2	p	p	X
arjefm-1109	85	3	a	a	DET
arjefm-1109	85	4	g	g	NOUN
arjefm-1109	85	5	e	e	NOUN
arjefm-1109	85	6	employee	employee	NOUN
arjefm-1109	85	7	performance	performance	NOUN
arjefm-1109	85	8	since	since	SCONJ
arjefm-1109	85	9	employees	employee	NOUN
arjefm-1109	85	10	are	be	AUX
arjefm-1109	85	11	main	main	ADJ
arjefm-1109	85	12	source	source	NOUN
arjefm-1109	85	13	of	of	ADP
arjefm-1109	85	14	competitive	competitive	ADJ
arjefm-1109	85	15	advantage	advantage	NOUN
arjefm-1109	85	16	in	in	ADP
arjefm-1109	85	17	service	service	NOUN
arjefm-1109	85	18	-	-	PUNCT
arjefm-1109	85	19	oriented	orient	VERB
arjefm-1109	85	20	organization	organization	NOUN
arjefm-1109	85	21	.	.	PUNCT
arjefm-1109	86	1	performance	performance	NOUN
arjefm-1109	86	2	is	be	AUX
arjefm-1109	86	3	the	the	DET
arjefm-1109	86	4	extent	extent	NOUN
arjefm-1109	86	5	to	to	PART
arjefm-1109	86	6	which	which	PRON
arjefm-1109	86	7	firm	firm	ADJ
arjefm-1109	86	8	employees	employee	NOUN
arjefm-1109	86	9	contributes	contribute	VERB
arjefm-1109	86	10	to	to	ADP
arjefm-1109	86	11	the	the	DET
arjefm-1109	86	12	achievement	achievement	NOUN
arjefm-1109	86	13	of	of	ADP
arjefm-1109	86	14	the	the	DET
arjefm-1109	86	15	organizational	organizational	ADJ
arjefm-1109	86	16	goals	goal	NOUN
arjefm-1109	86	17	(	(	PUNCT
arjefm-1109	86	18	mokaddem	mokaddem	NOUN
arjefm-1109	86	19	and	and	CCONJ
arjefm-1109	86	20	adnani	adnani	ADJ
arjefm-1109	86	21	,	,	PUNCT
arjefm-1109	86	22	2019	2019	NUM
arjefm-1109	86	23	)	)	PUNCT
arjefm-1109	86	24	,	,	PUNCT
arjefm-1109	86	25	employee	employee	NOUN
arjefm-1109	86	26	performance	performance	NOUN
arjefm-1109	86	27	is	be	AUX
arjefm-1109	86	28	the	the	DET
arjefm-1109	86	29	output	output	NOUN
arjefm-1109	86	30	of	of	ADP
arjefm-1109	86	31	an	an	DET
arjefm-1109	86	32	employee	employee	NOUN
arjefm-1109	86	33	.	.	PUNCT
arjefm-1109	87	1	it	it	PRON
arjefm-1109	87	2	involves	involve	VERB
arjefm-1109	87	3	task	task	NOUN
arjefm-1109	87	4	successfully	successfully	ADV
arjefm-1109	87	5	completed	complete	VERB
arjefm-1109	87	6	by	by	ADP
arjefm-1109	87	7	selected	select	VERB
arjefm-1109	87	8	individual	individual	NOUN
arjefm-1109	87	9	or	or	CCONJ
arjefm-1109	87	10	individuals	individual	NOUN
arjefm-1109	87	11	.	.	PUNCT
arjefm-1109	88	1	many	many	ADJ
arjefm-1109	88	2	organizations	organization	NOUN
arjefm-1109	88	3	in	in	ADP
arjefm-1109	88	4	trying	try	VERB
arjefm-1109	88	5	to	to	PART
arjefm-1109	88	6	decide	decide	VERB
arjefm-1109	88	7	on	on	ADP
arjefm-1109	88	8	the	the	DET
arjefm-1109	88	9	abilities	ability	NOUN
arjefm-1109	88	10	and	and	CCONJ
arjefm-1109	88	11	output	output	NOUN
arjefm-1109	88	12	of	of	ADP
arjefm-1109	88	13	their	their	PRON
arjefm-1109	88	14	employees	employee	NOUN
arjefm-1109	88	15	use	use	VERB
arjefm-1109	88	16	the	the	DET
arjefm-1109	88	17	performance	performance	NOUN
arjefm-1109	88	18	of	of	ADP
arjefm-1109	88	19	their	their	PRON
arjefm-1109	88	20	employees	employee	NOUN
arjefm-1109	88	21	as	as	ADP
arjefm-1109	88	22	a	a	DET
arjefm-1109	88	23	rating	rating	NOUN
arjefm-1109	88	24	system	system	NOUN
arjefm-1109	88	25	.	.	PUNCT
arjefm-1109	89	1	thus	thus	ADV
arjefm-1109	89	2	,	,	PUNCT
arjefm-1109	89	3	employee	employee	NOUN
arjefm-1109	89	4	performance	performance	NOUN
arjefm-1109	89	5	is	be	AUX
arjefm-1109	89	6	linked	link	VERB
arjefm-1109	89	7	with	with	ADP
arjefm-1109	89	8	the	the	DET
arjefm-1109	89	9	quality	quality	NOUN
arjefm-1109	89	10	and	and	CCONJ
arjefm-1109	89	11	quantity	quantity	NOUN
arjefm-1109	89	12	of	of	ADP
arjefm-1109	89	13	output	output	NOUN
arjefm-1109	89	14	,	,	PUNCT
arjefm-1109	89	15	efficiency	efficiency	NOUN
arjefm-1109	89	16	and	and	CCONJ
arjefm-1109	89	17	effectiveness	effectiveness	NOUN
arjefm-1109	89	18	of	of	ADP
arjefm-1109	89	19	accomplished	accomplished	ADJ
arjefm-1109	89	20	task	task	NOUN
arjefm-1109	89	21	,	,	PUNCT
arjefm-1109	89	22	timeliness	timeliness	NOUN
arjefm-1109	89	23	of	of	ADP
arjefm-1109	89	24	output	output	NOUN
arjefm-1109	89	25	and	and	CCONJ
arjefm-1109	89	26	job	job	NOUN
arjefm-1109	89	27	presence	presence	NOUN
arjefm-1109	89	28	/	/	SYM
arjefm-1109	89	29	attendance	attendance	NOUN
arjefm-1109	89	30	.	.	PUNCT
arjefm-1109	90	1	(	(	PUNCT
arjefm-1109	90	2	udonde	udonde	ADJ
arjefm-1109	90	3	,	,	PUNCT
arjefm-1109	90	4	akpan	akpan	NOUN
arjefm-1109	90	5	and	and	CCONJ
arjefm-1109	90	6	awah	awah	NOUN
arjefm-1109	90	7	,	,	PUNCT
arjefm-1109	90	8	2022	2022	NUM
arjefm-1109	90	9	)	)	PUNCT
arjefm-1109	90	10	.	.	PUNCT
arjefm-1109	91	1	one	one	NUM
arjefm-1109	91	2	of	of	ADP
arjefm-1109	91	3	the	the	DET
arjefm-1109	91	4	techniques	technique	NOUN
arjefm-1109	91	5	/	/	SYM
arjefm-1109	91	6	strategies	strategy	NOUN
arjefm-1109	91	7	for	for	ADP
arjefm-1109	91	8	developing	develop	VERB
arjefm-1109	91	9	and	and	CCONJ
arjefm-1109	91	10	initiating	initiate	VERB
arjefm-1109	91	11	innovations	innovation	NOUN
arjefm-1109	91	12	in	in	ADP
arjefm-1109	91	13	organizations	organization	NOUN
arjefm-1109	91	14	is	be	AUX
arjefm-1109	91	15	to	to	PART
arjefm-1109	91	16	have	have	VERB
arjefm-1109	91	17	skilled	skilled	ADJ
arjefm-1109	91	18	human	human	ADJ
arjefm-1109	91	19	resources	resource	NOUN
arjefm-1109	91	20	that	that	PRON
arjefm-1109	91	21	aid	aid	VERB
arjefm-1109	91	22	in	in	ADP
arjefm-1109	91	23	contributing	contribute	VERB
arjefm-1109	91	24	to	to	ADP
arjefm-1109	91	25	the	the	DET
arjefm-1109	91	26	self	self	NOUN
arjefm-1109	91	27	efficiency	efficiency	NOUN
arjefm-1109	91	28	of	of	ADP
arjefm-1109	91	29	employees	employee	NOUN
arjefm-1109	91	30	.	.	PUNCT
arjefm-1109	92	1	hence	hence	ADV
arjefm-1109	92	2	,	,	PUNCT
arjefm-1109	92	3	perceived	perceive	VERB
arjefm-1109	92	4	self	self	NOUN
arjefm-1109	92	5	-	-	PUNCT
arjefm-1109	92	6	efficiency	efficiency	NOUN
arjefm-1109	92	7	and	and	CCONJ
arjefm-1109	92	8	critical	critical	ADJ
arjefm-1109	92	9	skills	skill	NOUN
arjefm-1109	92	10	is	be	AUX
arjefm-1109	92	11	a	a	DET
arjefm-1109	92	12	critical	critical	ADJ
arjefm-1109	92	13	success	success	NOUN
arjefm-1109	92	14	factor	factor	NOUN
arjefm-1109	92	15	for	for	ADP
arjefm-1109	92	16	performance	performance	NOUN
arjefm-1109	92	17	.	.	PUNCT
arjefm-1109	93	1	therefore	therefore	ADV
arjefm-1109	93	2	,	,	PUNCT
arjefm-1109	93	3	given	give	VERB
arjefm-1109	93	4	the	the	DET
arjefm-1109	93	5	human	human	ADJ
arjefm-1109	93	6	resources	resource	NOUN
arjefm-1109	93	7	potentials	potential	NOUN
arjefm-1109	93	8	,	,	PUNCT
arjefm-1109	93	9	employees	employee	NOUN
arjefm-1109	93	10	can	can	AUX
arjefm-1109	93	11	be	be	AUX
arjefm-1109	93	12	an	an	DET
arjefm-1109	93	13	important	important	ADJ
arjefm-1109	93	14	element	element	NOUN
arjefm-1109	93	15	that	that	PRON
arjefm-1109	93	16	aid	aid	NOUN
arjefm-1109	93	17	organization	organization	NOUN
arjefm-1109	93	18	’s	’s	PART
arjefm-1109	93	19	success	success	NOUN
arjefm-1109	93	20	in	in	ADP
arjefm-1109	93	21	moving	move	VERB
arjefm-1109	93	22	towards	towards	ADP
arjefm-1109	93	23	innovations	innovation	NOUN
arjefm-1109	93	24	to	to	ADP
arjefm-1109	93	25	a	a	DET
arjefm-1109	93	26	large	large	ADJ
arjefm-1109	93	27	extent	extent	NOUN
arjefm-1109	93	28	(	(	PUNCT
arjefm-1109	93	29	imani	imani	PROPN
arjefm-1109	93	30	et	et	PROPN
arjefm-1109	93	31	,	,	PUNCT
arjefm-1109	93	32	al	al	PROPN
arjefm-1109	93	33	.	.	PROPN
arjefm-1109	93	34	,	,	PUNCT
arjefm-1109	93	35	2020).thus	2020).thus	X
arjefm-1109	93	36	,	,	PUNCT
arjefm-1109	93	37	good	good	ADJ
arjefm-1109	93	38	employee	employee	NOUN
arjefm-1109	93	39	performance	performance	NOUN
arjefm-1109	93	40	leads	lead	VERB
arjefm-1109	93	41	to	to	ADP
arjefm-1109	93	42	positive	positive	ADJ
arjefm-1109	93	43	customer	customer	NOUN
arjefm-1109	93	44	perception	perception	NOUN
arjefm-1109	93	45	of	of	ADP
arjefm-1109	93	46	the	the	DET
arjefm-1109	93	47	service	service	NOUN
arjefm-1109	93	48	quality	quality	NOUN
arjefm-1109	93	49	while	while	SCONJ
arjefm-1109	93	50	poor	poor	ADJ
arjefm-1109	93	51	employee	employee	NOUN
arjefm-1109	93	52	performance	performance	NOUN
arjefm-1109	93	53	is	be	AUX
arjefm-1109	93	54	the	the	DET
arjefm-1109	93	55	result	result	NOUN
arjefm-1109	93	56	of	of	ADP
arjefm-1109	93	57	increase	increase	NOUN
arjefm-1109	93	58	customer	customer	NOUN
arjefm-1109	93	59	complaint	complaint	NOUN
arjefm-1109	93	60	and	and	CCONJ
arjefm-1109	93	61	brand	brand	NOUN
arjefm-1109	93	62	switching	switching	NOUN
arjefm-1109	93	63	(	(	PUNCT
arjefm-1109	93	64	mokaddem	mokaddem	NOUN
arjefm-1109	93	65	and	and	CCONJ
arjefm-1109	93	66	adnani	adnani	ADJ
arjefm-1109	93	67	,	,	PUNCT
arjefm-1109	93	68	2019	2019	NUM
arjefm-1109	93	69	)	)	PUNCT
arjefm-1109	93	70	.	.	PUNCT
arjefm-1109	94	1	relationship	relationship	NOUN
arjefm-1109	94	2	between	between	ADP
arjefm-1109	94	3	employee	employee	NOUN
arjefm-1109	94	4	motivation	motivation	NOUN
arjefm-1109	94	5	(	(	PUNCT
arjefm-1109	94	6	reward	reward	NOUN
arjefm-1109	94	7	)	)	PUNCT
arjefm-1109	94	8	,	,	PUNCT
arjefm-1109	94	9	effective	effective	ADJ
arjefm-1109	94	10	communication	communication	NOUN
arjefm-1109	94	11	and	and	CCONJ
arjefm-1109	94	12	employee	employee	NOUN
arjefm-1109	94	13	performance	performance	NOUN
arjefm-1109	94	14	service	service	NOUN
arjefm-1109	94	15	organization	organization	NOUN
arjefm-1109	94	16	focuses	focus	VERB
arjefm-1109	94	17	on	on	ADP
arjefm-1109	94	18	consistently	consistently	ADV
arjefm-1109	94	19	delivering	deliver	VERB
arjefm-1109	94	20	high	high	ADJ
arjefm-1109	94	21	service	service	NOUN
arjefm-1109	94	22	quality	quality	NOUN
arjefm-1109	94	23	but	but	CCONJ
arjefm-1109	94	24	these	these	DET
arjefm-1109	94	25	services	service	NOUN
arjefm-1109	94	26	are	be	AUX
arjefm-1109	94	27	offered	offer	VERB
arjefm-1109	94	28	by	by	ADP
arjefm-1109	94	29	employees	employee	NOUN
arjefm-1109	94	30	and	and	CCONJ
arjefm-1109	94	31	employees	employee	NOUN
arjefm-1109	94	32	are	be	AUX
arjefm-1109	94	33	not	not	PART
arjefm-1109	94	34	always	always	ADV
arjefm-1109	94	35	consistent	consistent	ADJ
arjefm-1109	94	36	.	.	PUNCT
arjefm-1109	95	1	this	this	PRON
arjefm-1109	95	2	brought	bring	VERB
arjefm-1109	95	3	to	to	ADP
arjefm-1109	95	4	the	the	DET
arjefm-1109	95	5	fore	fore	NOUN
arjefm-1109	95	6	the	the	DET
arjefm-1109	95	7	problem	problem	NOUN
arjefm-1109	95	8	of	of	ADP
arjefm-1109	95	9	how	how	SCONJ
arjefm-1109	95	10	to	to	PART
arjefm-1109	95	11	ensure	ensure	VERB
arjefm-1109	95	12	that	that	SCONJ
arjefm-1109	95	13	service	service	NOUN
arjefm-1109	95	14	quality	quality	NOUN
arjefm-1109	95	15	delivered	deliver	VERB
arjefm-1109	95	16	by	by	ADP
arjefm-1109	95	17	employees	employee	NOUN
arjefm-1109	95	18	is	be	AUX
arjefm-1109	95	19	of	of	ADP
arjefm-1109	95	20	a	a	DET
arjefm-1109	95	21	consistently	consistently	ADV
arjefm-1109	95	22	high	high	ADJ
arjefm-1109	95	23	quality	quality	NOUN
arjefm-1109	95	24	.	.	PUNCT
arjefm-1109	96	1	the	the	DET
arjefm-1109	96	2	solution	solution	NOUN
arjefm-1109	96	3	to	to	ADP
arjefm-1109	96	4	this	this	PRON
arjefm-1109	96	5	was	be	AUX
arjefm-1109	96	6	proposed	propose	VERB
arjefm-1109	96	7	as	as	ADP
arjefm-1109	96	8	being	be	AUX
arjefm-1109	96	9	employee	employee	NOUN
arjefm-1109	96	10	motivation	motivation	NOUN
arjefm-1109	96	11	and	and	CCONJ
arjefm-1109	96	12	satisfaction	satisfaction	NOUN
arjefm-1109	96	13	(	(	PUNCT
arjefm-1109	96	14	ahmed	ahme	VERB
arjefm-1109	96	15	and	and	CCONJ
arjefm-1109	96	16	rafig	rafig	PROPN
arjefm-1109	96	17	,	,	PUNCT
arjefm-1109	96	18	2002	2002	NUM
arjefm-1109	96	19	)	)	PUNCT
arjefm-1109	96	20	.	.	PUNCT
arjefm-1109	97	1	berry	berry	NOUN
arjefm-1109	97	2	,	,	PUNCT
arjefm-1109	97	3	wall	wall	NOUN
arjefm-1109	97	4	and	and	CCONJ
arjefm-1109	97	5	carbone	carbone	NOUN
arjefm-1109	97	6	(	(	PUNCT
arjefm-1109	97	7	2006	2006	NUM
arjefm-1109	97	8	)	)	PUNCT
arjefm-1109	97	9	support	support	VERB
arjefm-1109	97	10	this	this	DET
arjefm-1109	97	11	assertion	assertion	NOUN
arjefm-1109	97	12	by	by	ADP
arjefm-1109	97	13	putting	put	VERB
arjefm-1109	97	14	forward	forward	ADV
arjefm-1109	97	15	the	the	DET
arjefm-1109	97	16	concept	concept	NOUN
arjefm-1109	97	17	of	of	ADP
arjefm-1109	97	18	employees	employee	NOUN
arjefm-1109	97	19	as	as	ADP
arjefm-1109	97	20	internal	internal	ADJ
arjefm-1109	97	21	customers	customer	NOUN
arjefm-1109	97	22	whose	whose	DET
arjefm-1109	97	23	job	job	NOUN
arjefm-1109	97	24	products	product	NOUN
arjefm-1109	97	25	satisfy	satisfy	VERB
arjefm-1109	97	26	their	their	PRON
arjefm-1109	97	27	needs	need	NOUN
arjefm-1109	97	28	.	.	PUNCT
arjefm-1109	98	1	the	the	DET
arjefm-1109	98	2	premise	premise	NOUN
arjefm-1109	98	3	of	of	ADP
arjefm-1109	98	4	this	this	PRON
arjefm-1109	98	5	in	in	ADP
arjefm-1109	98	6	the	the	DET
arjefm-1109	98	7	development	development	NOUN
arjefm-1109	98	8	of	of	ADP
arjefm-1109	98	9	internal	internal	ADJ
arjefm-1109	98	10	marketing	marketing	NOUN
arjefm-1109	98	11	(	(	PUNCT
arjefm-1109	98	12	i	i	NOUN
arjefm-1109	98	13	m	m	VERB
arjefm-1109	98	14	)	)	PUNCT
arjefm-1109	98	15	was	be	AUX
arjefm-1109	98	16	that	that	SCONJ
arjefm-1109	98	17	in	in	ADP
arjefm-1109	98	18	the	the	DET
arjefm-1109	98	19	marketing	marketing	NOUN
arjefm-1109	98	20	of	of	ADP
arjefm-1109	98	21	service	service	NOUN
arjefm-1109	98	22	,	,	PUNCT
arjefm-1109	98	23	much	much	ADJ
arjefm-1109	98	24	of	of	ADP
arjefm-1109	98	25	what	what	PRON
arjefm-1109	98	26	the	the	DET
arjefm-1109	98	27	customer	customer	NOUN
arjefm-1109	98	28	buys	buy	VERB
arjefm-1109	98	29	is	be	AUX
arjefm-1109	98	30	human	human	ADJ
arjefm-1109	98	31	acts	act	NOUN
arjefm-1109	98	32	of	of	ADP
arjefm-1109	98	33	performance	performance	NOUN
arjefm-1109	98	34	.	.	PUNCT
arjefm-1109	99	1	therefore	therefore	ADV
arjefm-1109	99	2	,	,	PUNCT
arjefm-1109	99	3	in	in	ADP
arjefm-1109	99	4	order	order	NOUN
arjefm-1109	99	5	for	for	ADP
arjefm-1109	99	6	an	an	DET
arjefm-1109	99	7	organization	organization	NOUN
arjefm-1109	99	8	to	to	PART
arjefm-1109	99	9	have	have	VERB
arjefm-1109	99	10	satisfied	satisfied	ADJ
arjefm-1109	99	11	client	client	NOUN
arjefm-1109	99	12	who	who	PRON
arjefm-1109	99	13	receive	receive	VERB
arjefm-1109	99	14	consistently	consistently	ADV
arjefm-1109	99	15	high	high	ADJ
arjefm-1109	99	16	service	service	NOUN
arjefm-1109	99	17	quality	quality	NOUN
arjefm-1109	99	18	,	,	PUNCT
arjefm-1109	99	19	an	an	DET
arjefm-1109	99	20	organization	organization	NOUN
arjefm-1109	99	21	must	must	AUX
arjefm-1109	99	22	have	have	VERB
arjefm-1109	99	23	satisfied	satisfied	ADJ
arjefm-1109	99	24	employees	employee	NOUN
arjefm-1109	99	25	(	(	PUNCT
arjefm-1109	99	26	ahmed	ahme	VERB
arjefm-1109	99	27	and	and	CCONJ
arjefm-1109	99	28	rafig	rafig	PROPN
arjefm-1109	99	29	,	,	PUNCT
arjefm-1109	99	30	2002	2002	NUM
arjefm-1109	99	31	)	)	PUNCT
arjefm-1109	99	32	.	.	PUNCT
arjefm-1109	100	1	this	this	PRON
arjefm-1109	100	2	then	then	ADV
arjefm-1109	100	3	leads	lead	VERB
arjefm-1109	100	4	to	to	ADP
arjefm-1109	100	5	the	the	DET
arjefm-1109	100	6	people	people	NOUN
arjefm-1109	100	7	aspect	aspect	NOUN
arjefm-1109	100	8	of	of	ADP
arjefm-1109	100	9	i	i	PRON
arjefm-1109	100	10	m	m	VERB
arjefm-1109	100	11	namely	namely	ADV
arjefm-1109	100	12	the	the	DET
arjefm-1109	100	13	recruiting	recruiting	NOUN
arjefm-1109	100	14	,	,	PUNCT
arjefm-1109	100	15	training	training	NOUN
arjefm-1109	100	16	,	,	PUNCT
arjefm-1109	100	17	retention	retention	NOUN
arjefm-1109	100	18	and	and	CCONJ
arjefm-1109	100	19	motivation	motivation	NOUN
arjefm-1109	100	20	of	of	ADP
arjefm-1109	100	21	the	the	DET
arjefm-1109	100	22	high	high	ADJ
arjefm-1109	100	23	-	-	PUNCT
arjefm-1109	100	24	quality	quality	NOUN
arjefm-1109	100	25	employees	employee	NOUN
arjefm-1109	100	26	(	(	PUNCT
arjefm-1109	100	27	burmann	burmann	PROPN
arjefm-1109	100	28	and	and	CCONJ
arjefm-1109	100	29	zeplin	zeplin	PROPN
arjefm-1109	100	30	,	,	PUNCT
arjefm-1109	100	31	2005	2005	NUM
arjefm-1109	100	32	;	;	PUNCT
arjefm-1109	100	33	papasolomou	papasolomou	NOUN
arjefm-1109	100	34	and	and	CCONJ
arjefm-1109	100	35	vrontis	vrontis	NOUN
arjefm-1109	100	36	,	,	PUNCT
arjefm-1109	100	37	2016	2016	NUM
arjefm-1109	100	38	)	)	PUNCT
arjefm-1109	100	39	.	.	PUNCT
arjefm-1109	101	1	the	the	DET
arjefm-1109	101	2	importance	importance	NOUN
arjefm-1109	101	3	of	of	ADP
arjefm-1109	101	4	motivation	motivation	NOUN
arjefm-1109	101	5	among	among	ADP
arjefm-1109	101	6	the	the	DET
arjefm-1109	101	7	work	work	NOUN
arjefm-1109	101	8	force	force	NOUN
arjefm-1109	101	9	can	can	AUX
arjefm-1109	101	10	not	not	PART
arjefm-1109	101	11	be	be	AUX
arjefm-1109	101	12	overstated	overstate	VERB
arjefm-1109	101	13	.	.	PUNCT
arjefm-1109	102	1	happy	happy	ADJ
arjefm-1109	102	2	workers	worker	NOUN
arjefm-1109	102	3	lead	lead	VERB
arjefm-1109	102	4	to	to	ADP
arjefm-1109	102	5	happy	happy	ADJ
arjefm-1109	102	6	customers	customer	NOUN
arjefm-1109	102	7	and	and	CCONJ
arjefm-1109	102	8	happy	happy	ADJ
arjefm-1109	102	9	customers	customer	NOUN
arjefm-1109	102	10	lead	lead	VERB
arjefm-1109	102	11	to	to	ADP
arjefm-1109	102	12	successful	successful	ADJ
arjefm-1109	102	13	businesses	business	NOUN
arjefm-1109	102	14	.	.	PUNCT
arjefm-1109	103	1	on	on	ADP
arjefm-1109	103	2	the	the	DET
arjefm-1109	103	3	opposite	opposite	ADJ
arjefm-1109	103	4	side	side	NOUN
arjefm-1109	103	5	,	,	PUNCT
arjefm-1109	103	6	unhappy	unhappy	ADJ
arjefm-1109	103	7	workers	worker	NOUN
arjefm-1109	103	8	are	be	AUX
arjefm-1109	103	9	likely	likely	ADJ
arjefm-1109	103	10	to	to	PART
arjefm-1109	103	11	leave	leave	VERB
arjefm-1109	103	12	the	the	DET
arjefm-1109	103	13	company	company	NOUN
arjefm-1109	103	14	and	and	CCONJ
arjefm-1109	103	15	when	when	SCONJ
arjefm-1109	103	16	this	this	PRON
arjefm-1109	103	17	happens	happen	VERB
arjefm-1109	103	18	,	,	PUNCT
arjefm-1109	103	19	the	the	DET
arjefm-1109	103	20	company	company	NOUN
arjefm-1109	103	21	usually	usually	ADV
arjefm-1109	103	22	loses	lose	VERB
arjefm-1109	103	23	out	out	ADP
arjefm-1109	103	24	(	(	PUNCT
arjefm-1109	103	25	nickels	nickel	NOUN
arjefm-1109	103	26	,	,	PUNCT
arjefm-1109	103	27	mchugh	mchugh	PROPN
arjefm-1109	103	28	and	and	CCONJ
arjefm-1109	103	29	mchugh	mchugh	PROPN
arjefm-1109	103	30	,	,	PUNCT
arjefm-1109	103	31	2010	2010	NUM
arjefm-1109	103	32	)	)	PUNCT
arjefm-1109	103	33	.	.	PUNCT
arjefm-1109	104	1	motivating	motivate	VERB
arjefm-1109	104	2	the	the	DET
arjefm-1109	104	3	right	right	ADJ
arjefm-1109	104	4	people	people	NOUN
arjefm-1109	104	5	to	to	PART
arjefm-1109	104	6	join	join	VERB
arjefm-1109	104	7	and	and	CCONJ
arjefm-1109	104	8	remain	remain	VERB
arjefm-1109	104	9	with	with	ADP
arjefm-1109	104	10	the	the	DET
arjefm-1109	104	11	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	104	12	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	104	13	american	american	PROPN
arjefm-1109	104	14	research	research	PROPN
arjefm-1109	104	15	journal	journal	PROPN
arjefm-1109	104	16	of	of	ADP
arjefm-1109	104	17	economics	economic	NOUN
arjefm-1109	104	18	,	,	PUNCT
arjefm-1109	104	19	finance	finance	NOUN
arjefm-1109	104	20	and	and	CCONJ
arjefm-1109	104	21	management	management	NOUN
arjefm-1109	104	22	volume	volume	NOUN
arjefm-1109	104	23	12	12	NUM
arjefm-1109	104	24	issue	issue	NOUN
arjefm-1109	104	25	3	3	NUM
arjefm-1109	104	26	,	,	PUNCT
arjefm-1109	104	27	july	july	PROPN
arjefm-1109	104	28	-	-	PUNCT
arjefm-1109	104	29	september	september	PROPN
arjefm-1109	104	30	2024	2024	NUM
arjefm-1109	104	31	issn	issn	NOUN
arjefm-1109	104	32	:	:	PUNCT
arjefm-1109	104	33	2836	2836	NUM
arjefm-1109	104	34	-	-	SYM
arjefm-1109	104	35	9416	9416	NUM
arjefm-1109	104	36	impact	impact	NOUN
arjefm-1109	104	37	factor	factor	NOUN
arjefm-1109	104	38	:	:	PUNCT
arjefm-1109	104	39	5.57	5.57	NUM
arjefm-1109	104	40	journal	journal	NOUN
arjefm-1109	104	41	homepage	homepage	NOUN
arjefm-1109	104	42	:	:	PUNCT
arjefm-1109	104	43	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	104	44	,	,	PUNCT
arjefm-1109	104	45	email	email	NOUN
arjefm-1109	104	46	:	:	PUNCT
arjefm-1109	104	47	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	104	48	official	official	ADJ
arjefm-1109	104	49	journal	journal	PROPN
arjefm-1109	104	50	of	of	ADP
arjefm-1109	104	51	america	america	PROPN
arjefm-1109	104	52	serial	serial	PROPN
arjefm-1109	104	53	publication	publication	NOUN
arjefm-1109	104	54	american	american	PROPN
arjefm-1109	104	55	research	research	PROPN
arjefm-1109	104	56	journal	journal	PROPN
arjefm-1109	104	57	of	of	ADP
arjefm-1109	104	58	economics	economic	NOUN
arjefm-1109	104	59	,	,	PUNCT
arjefm-1109	104	60	finance	finance	NOUN
arjefm-1109	104	61	and	and	CCONJ
arjefm-1109	104	62	management	management	NOUN
arjefm-1109	104	63	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	104	64	,	,	PUNCT
arjefm-1109	104	65	email	email	NOUN
arjefm-1109	104	66	:	:	PUNCT
arjefm-1109	104	67	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	105	1	53	53	NUM
arjefm-1109	106	1	|	|	ADV
arjefm-1109	106	2	p	p	X
arjefm-1109	106	3	a	a	DET
arjefm-1109	106	4	g	g	PROPN
arjefm-1109	106	5	e	e	NOUN
arjefm-1109	106	6	organization	organization	NOUN
arjefm-1109	106	7	is	be	AUX
arjefm-1109	106	8	a	a	DET
arjefm-1109	106	9	key	key	ADJ
arjefm-1109	106	10	function	function	NOUN
arjefm-1109	106	11	of	of	ADP
arjefm-1109	106	12	managers	manager	NOUN
arjefm-1109	106	13	because	because	SCONJ
arjefm-1109	106	14	people	people	NOUN
arjefm-1109	106	15	are	be	AUX
arjefm-1109	106	16	willing	willing	ADJ
arjefm-1109	106	17	to	to	PART
arjefm-1109	106	18	work	work	VERB
arjefm-1109	106	19	and	and	CCONJ
arjefm-1109	106	20	work	work	VERB
arjefm-1109	106	21	hard	hard	ADV
arjefm-1109	106	22	if	if	SCONJ
arjefm-1109	106	23	they	they	PRON
arjefm-1109	106	24	feel	feel	VERB
arjefm-1109	106	25	that	that	SCONJ
arjefm-1109	106	26	their	their	PRON
arjefm-1109	106	27	work	work	NOUN
arjefm-1109	106	28	makes	make	VERB
arjefm-1109	106	29	a	a	DET
arjefm-1109	106	30	difference	difference	NOUN
arjefm-1109	106	31	and	and	CCONJ
arjefm-1109	106	32	is	be	AUX
arjefm-1109	106	33	appreciated	appreciate	VERB
arjefm-1109	106	34	,	,	PUNCT
arjefm-1109	106	35	people	people	NOUN
arjefm-1109	106	36	are	be	AUX
arjefm-1109	106	37	motivated	motivate	VERB
arjefm-1109	106	38	by	by	ADP
arjefm-1109	106	39	a	a	DET
arjefm-1109	106	40	variety	variety	NOUN
arjefm-1109	106	41	of	of	ADP
arjefm-1109	106	42	things	thing	NOUN
arjefm-1109	106	43	such	such	ADJ
arjefm-1109	106	44	as	as	ADP
arjefm-1109	106	45	recognition	recognition	NOUN
arjefm-1109	106	46	,	,	PUNCT
arjefm-1109	106	47	accomplishment	accomplishment	NOUN
arjefm-1109	106	48	and	and	CCONJ
arjefm-1109	106	49	statues	statue	NOUN
arjefm-1109	106	50	(	(	PUNCT
arjefm-1109	106	51	nickels	nickel	NOUN
arjefm-1109	106	52	,	,	PUNCT
arjefm-1109	106	53	mchugh	mchugh	PROPN
arjefm-1109	106	54	and	and	CCONJ
arjefm-1109	106	55	mchugh	mchugh	PROPN
arjefm-1109	106	56	,	,	PUNCT
arjefm-1109	106	57	2010	2010	NUM
arjefm-1109	106	58	)	)	PUNCT
arjefm-1109	106	59	.	.	PUNCT
arjefm-1109	107	1	employees	employee	NOUN
arjefm-1109	107	2	are	be	AUX
arjefm-1109	107	3	service	service	NOUN
arjefm-1109	107	4	organizations	organization	NOUN
arjefm-1109	107	5	most	most	ADV
arjefm-1109	107	6	importantasset	importantasset	ADJ
arjefm-1109	107	7	,	,	PUNCT
arjefm-1109	107	8	as	as	SCONJ
arjefm-1109	107	9	the	the	DET
arjefm-1109	107	10	interaction	interaction	NOUN
arjefm-1109	107	11	between	between	ADP
arjefm-1109	107	12	employee	employee	NOUN
arjefm-1109	107	13	and	and	CCONJ
arjefm-1109	107	14	customers	customer	NOUN
arjefm-1109	107	15	is	be	AUX
arjefm-1109	107	16	the	the	DET
arjefm-1109	107	17	focal	focal	ADJ
arjefm-1109	107	18	point	point	NOUN
arjefm-1109	107	19	of	of	ADP
arjefm-1109	107	20	the	the	DET
arjefm-1109	107	21	customer	customer	NOUN
arjefm-1109	107	22	’s	’s	PART
arjefm-1109	107	23	evaluation	evaluation	NOUN
arjefm-1109	107	24	of	of	ADP
arjefm-1109	107	25	the	the	DET
arjefm-1109	107	26	entire	entire	ADJ
arjefm-1109	107	27	service	service	NOUN
arjefm-1109	107	28	process	process	NOUN
arjefm-1109	107	29	(	(	PUNCT
arjefm-1109	107	30	gracia	gracia	PROPN
arjefm-1109	107	31	,	,	PUNCT
arjefm-1109	107	32	cifre	cifre	PROPN
arjefm-1109	107	33	and	and	CCONJ
arjefm-1109	107	34	grou	grou	ADJ
arjefm-1109	107	35	,	,	PUNCT
arjefm-1109	107	36	2010	2010	NUM
arjefm-1109	107	37	)	)	PUNCT
arjefm-1109	107	38	.	.	PUNCT
arjefm-1109	108	1	employees	employee	NOUN
arjefm-1109	108	2	represent	represent	VERB
arjefm-1109	108	3	the	the	DET
arjefm-1109	108	4	organization	organization	NOUN
arjefm-1109	108	5	to	to	ADP
arjefm-1109	108	6	customers	customer	NOUN
arjefm-1109	108	7	and	and	CCONJ
arjefm-1109	108	8	are	be	AUX
arjefm-1109	108	9	crucial	crucial	ADJ
arjefm-1109	108	10	to	to	ADP
arjefm-1109	108	11	the	the	DET
arjefm-1109	108	12	success	success	NOUN
arjefm-1109	108	13	of	of	ADP
arjefm-1109	108	14	their	their	PRON
arjefm-1109	108	15	organization	organization	NOUN
arjefm-1109	108	16	service	service	NOUN
arjefm-1109	108	17	offering	offering	NOUN
arjefm-1109	108	18	as	as	SCONJ
arjefm-1109	108	19	they	they	PRON
arjefm-1109	108	20	interact	interact	VERB
arjefm-1109	108	21	directly	directly	ADV
arjefm-1109	108	22	with	with	ADP
arjefm-1109	108	23	the	the	DET
arjefm-1109	108	24	organization	organization	NOUN
arjefm-1109	108	25	's	's	PART
arjefm-1109	108	26	client	client	NOUN
arjefm-1109	108	27	(	(	PUNCT
arjefm-1109	108	28	mishara	mishara	PROPN
arjefm-1109	108	29	,	,	PUNCT
arjefm-1109	108	30	2010	2010	NUM
arjefm-1109	108	31	)	)	PUNCT
arjefm-1109	108	32	.	.	PUNCT
arjefm-1109	109	1	zeithaml	zeithaml	PROPN
arjefm-1109	109	2	and	and	CCONJ
arjefm-1109	109	3	bitner	bitner	NOUN
arjefm-1109	109	4	(	(	PUNCT
arjefm-1109	109	5	2009	2009	NUM
arjefm-1109	109	6	)	)	PUNCT
arjefm-1109	109	7	refer	refer	VERB
arjefm-1109	109	8	to	to	ADP
arjefm-1109	109	9	the	the	DET
arjefm-1109	109	10	role	role	NOUN
arjefm-1109	109	11	of	of	ADP
arjefm-1109	109	12	employees	employee	NOUN
arjefm-1109	109	13	as	as	ADP
arjefm-1109	109	14	being	be	AUX
arjefm-1109	109	15	that	that	PRON
arjefm-1109	109	16	of	of	ADP
arjefm-1109	109	17	a	a	DET
arjefm-1109	109	18	boundary	boundary	ADJ
arjefm-1109	109	19	spanner	spanner	NOUN
arjefm-1109	109	20	,	,	PUNCT
arjefm-1109	109	21	meaning	mean	VERB
arjefm-1109	109	22	that	that	SCONJ
arjefm-1109	109	23	they	they	PRON
arjefm-1109	109	24	provide	provide	VERB
arjefm-1109	109	25	a	a	DET
arjefm-1109	109	26	link	link	NOUN
arjefm-1109	109	27	between	between	ADP
arjefm-1109	109	28	the	the	DET
arjefm-1109	109	29	consumer	consumer	NOUN
arjefm-1109	109	30	and	and	CCONJ
arjefm-1109	109	31	the	the	DET
arjefm-1109	109	32	internal	internal	ADJ
arjefm-1109	109	33	operations	operation	NOUN
arjefm-1109	109	34	of	of	ADP
arjefm-1109	109	35	the	the	DET
arjefm-1109	109	36	organization	organization	NOUN
arjefm-1109	109	37	and	and	CCONJ
arjefm-1109	109	38	are	be	AUX
arjefm-1109	109	39	not	not	PART
arjefm-1109	109	40	only	only	ADV
arjefm-1109	109	41	vital	vital	ADJ
arjefm-1109	109	42	in	in	ADP
arjefm-1109	109	43	terms	term	NOUN
arjefm-1109	109	44	of	of	ADP
arjefm-1109	109	45	providing	provide	VERB
arjefm-1109	109	46	the	the	DET
arjefm-1109	109	47	service	service	NOUN
arjefm-1109	109	48	,	,	PUNCT
arjefm-1109	109	49	but	but	CCONJ
arjefm-1109	109	50	in	in	ADP
arjefm-1109	109	51	understanding	understanding	NOUN
arjefm-1109	109	52	and	and	CCONJ
arjefm-1109	109	53	filttering	filttere	VERB
arjefm-1109	109	54	information	information	NOUN
arjefm-1109	109	55	between	between	ADP
arjefm-1109	109	56	the	the	DET
arjefm-1109	109	57	two	two	NUM
arjefm-1109	109	58	.	.	PUNCT
arjefm-1109	110	1	berry	berry	NOUN
arjefm-1109	110	2	,	,	PUNCT
arjefm-1109	110	3	wall	wall	NOUN
arjefm-1109	110	4	and	and	CCONJ
arjefm-1109	110	5	carbone	carbone	NOUN
arjefm-1109	110	6	(	(	PUNCT
arjefm-1109	110	7	2006	2006	NUM
arjefm-1109	110	8	)	)	PUNCT
arjefm-1109	110	9	state	state	NOUN
arjefm-1109	110	10	that	that	SCONJ
arjefm-1109	110	11	while	while	SCONJ
arjefm-1109	110	12	the	the	DET
arjefm-1109	110	13	technical	technical	ADJ
arjefm-1109	110	14	quality	quality	NOUN
arjefm-1109	110	15	of	of	ADP
arjefm-1109	110	16	the	the	DET
arjefm-1109	110	17	delivery	delivery	NOUN
arjefm-1109	110	18	process	process	NOUN
arjefm-1109	110	19	can	can	AUX
arjefm-1109	110	20	meet	meet	VERB
arjefm-1109	110	21	customer	customer	NOUN
arjefm-1109	110	22	expectations	expectation	NOUN
arjefm-1109	110	23	.	.	PUNCT
arjefm-1109	111	1	it	it	PRON
arjefm-1109	111	2	is	be	AUX
arjefm-1109	111	3	usually	usually	ADV
arjefm-1109	111	4	the	the	DET
arjefm-1109	111	5	human	human	ADJ
arjefm-1109	111	6	interactions	interaction	NOUN
arjefm-1109	111	7	between	between	ADP
arjefm-1109	111	8	employees	employee	NOUN
arjefm-1109	111	9	and	and	CCONJ
arjefm-1109	111	10	customers	customer	NOUN
arjefm-1109	111	11	that	that	PRON
arjefm-1109	111	12	exceed	exceed	VERB
arjefm-1109	111	13	expectations	expectation	NOUN
arjefm-1109	111	14	and	and	CCONJ
arjefm-1109	111	15	lead	lead	VERB
arjefm-1109	111	16	to	to	ADP
arjefm-1109	111	17	customer	customer	NOUN
arjefm-1109	111	18	satisfaction	satisfaction	NOUN
arjefm-1109	111	19	and	and	CCONJ
arjefm-1109	111	20	loyalty	loyalty	NOUN
arjefm-1109	111	21	,	,	PUNCT
arjefm-1109	111	22	the	the	DET
arjefm-1109	111	23	author	author	NOUN
arjefm-1109	111	24	emphasizes	emphasize	VERB
arjefm-1109	111	25	the	the	DET
arjefm-1109	111	26	importance	importance	NOUN
arjefm-1109	111	27	of	of	ADP
arjefm-1109	111	28	the	the	DET
arjefm-1109	111	29	interaction	interaction	NOUN
arjefm-1109	111	30	between	between	ADP
arjefm-1109	111	31	staff	staff	NOUN
arjefm-1109	111	32	and	and	CCONJ
arjefm-1109	111	33	customers	customer	NOUN
arjefm-1109	111	34	by	by	ADP
arjefm-1109	111	35	stating	state	VERB
arjefm-1109	111	36	that	that	SCONJ
arjefm-1109	111	37	although	although	SCONJ
arjefm-1109	111	38	these	these	DET
arjefm-1109	111	39	interactions	interaction	NOUN
arjefm-1109	111	40	are	be	AUX
arjefm-1109	111	41	the	the	DET
arjefm-1109	111	42	likely	likely	ADJ
arjefm-1109	111	43	cause	cause	NOUN
arjefm-1109	111	44	of	of	ADP
arjefm-1109	111	45	delight	delight	NOUN
arjefm-1109	111	46	,	,	PUNCT
arjefm-1109	111	47	they	they	PRON
arjefm-1109	111	48	also	also	ADV
arjefm-1109	111	49	have	have	VERB
arjefm-1109	111	50	the	the	DET
arjefm-1109	111	51	capability	capability	NOUN
arjefm-1109	111	52	of	of	ADP
arjefm-1109	111	53	undermining	undermine	VERB
arjefm-1109	111	54	great	great	ADJ
arjefm-1109	111	55	service	service	NOUN
arjefm-1109	111	56	process	process	NOUN
arjefm-1109	111	57	.	.	PUNCT
arjefm-1109	112	1	if	if	SCONJ
arjefm-1109	112	2	interaction	interaction	NOUN
arjefm-1109	112	3	with	with	ADP
arjefm-1109	112	4	the	the	DET
arjefm-1109	112	5	employee	employee	NOUN
arjefm-1109	112	6	is	be	AUX
arjefm-1109	112	7	unpleasant	unpleasant	ADJ
arjefm-1109	112	8	regardless	regardless	ADV
arjefm-1109	112	9	of	of	ADP
arjefm-1109	112	10	the	the	DET
arjefm-1109	112	11	actual	actual	ADJ
arjefm-1109	112	12	service	service	NOUN
arjefm-1109	112	13	delivery	delivery	NOUN
arjefm-1109	112	14	,	,	PUNCT
arjefm-1109	112	15	a	a	DET
arjefm-1109	112	16	consumer	consumer	NOUN
arjefm-1109	112	17	will	will	AUX
arjefm-1109	112	18	be	be	AUX
arjefm-1109	112	19	dissatisfied	dissatisfied	ADJ
arjefm-1109	112	20	with	with	ADP
arjefm-1109	112	21	the	the	DET
arjefm-1109	112	22	service	service	NOUN
arjefm-1109	112	23	performance	performance	NOUN
arjefm-1109	112	24	irrespective	irrespective	ADV
arjefm-1109	112	25	of	of	ADP
arjefm-1109	112	26	the	the	DET
arjefm-1109	112	27	technical	technical	ADJ
arjefm-1109	112	28	quality	quality	NOUN
arjefm-1109	112	29	of	of	ADP
arjefm-1109	112	30	the	the	DET
arjefm-1109	112	31	delivery	delivery	NOUN
arjefm-1109	112	32	.	.	PUNCT
arjefm-1109	113	1	to	to	PART
arjefm-1109	113	2	exceed	exceed	VERB
arjefm-1109	113	3	customer	customer	NOUN
arjefm-1109	113	4	expectations	expectation	NOUN
arjefm-1109	113	5	the	the	DET
arjefm-1109	113	6	element	element	NOUN
arjefm-1109	113	7	of	of	ADP
arjefm-1109	113	8	pleasant	pleasant	ADJ
arjefm-1109	113	9	surprise	surprise	NOUN
arjefm-1109	113	10	is	be	AUX
arjefm-1109	113	11	required	require	VERB
arjefm-1109	113	12	and	and	CCONJ
arjefm-1109	113	13	that	that	SCONJ
arjefm-1109	113	14	the	the	DET
arjefm-1109	113	15	best	good	ADJ
arjefm-1109	113	16	opportunity	opportunity	NOUN
arjefm-1109	113	17	available	available	ADJ
arjefm-1109	113	18	to	to	ADP
arjefm-1109	113	19	service	service	NOUN
arjefm-1109	113	20	organization	organization	NOUN
arjefm-1109	113	21	to	to	PART
arjefm-1109	113	22	surprise	surprise	VERB
arjefm-1109	113	23	customers	customer	NOUN
arjefm-1109	113	24	is	be	AUX
arjefm-1109	113	25	during	during	ADP
arjefm-1109	113	26	the	the	DET
arjefm-1109	113	27	interaction	interaction	NOUN
arjefm-1109	113	28	between	between	ADP
arjefm-1109	113	29	clients	client	NOUN
arjefm-1109	113	30	and	and	CCONJ
arjefm-1109	113	31	employees	employee	NOUN
arjefm-1109	113	32	,	,	PUNCT
arjefm-1109	113	33	referred	refer	VERB
arjefm-1109	113	34	to	to	ADP
arjefm-1109	113	35	as	as	ADP
arjefm-1109	113	36	"	"	PUNCT
arjefm-1109	113	37	moment	moment	NOUN
arjefm-1109	113	38	of	of	ADP
arjefm-1109	113	39	truth	truth	NOUN
arjefm-1109	113	40	"	"	PUNCT
arjefm-1109	113	41	or	or	CCONJ
arjefm-1109	113	42	critical	critical	ADJ
arjefm-1109	113	43	incidents	incident	NOUN
arjefm-1109	113	44	(	(	PUNCT
arjefm-1109	113	45	berry	berry	NOUN
arjefm-1109	113	46	,	,	PUNCT
arjefm-1109	113	47	wall	wall	NOUN
arjefm-1109	113	48	and	and	CCONJ
arjefm-1109	113	49	carbone	carbone	NOUN
arjefm-1109	113	50	,	,	PUNCT
arjefm-1109	113	51	2006	2006	NUM
arjefm-1109	113	52	)	)	PUNCT
arjefm-1109	113	53	.	.	PUNCT
arjefm-1109	114	1	moments	moment	NOUN
arjefm-1109	114	2	of	of	ADP
arjefm-1109	114	3	truth	truth	NOUN
arjefm-1109	114	4	are	be	AUX
arjefm-1109	114	5	instances	instance	NOUN
arjefm-1109	114	6	of	of	ADP
arjefm-1109	114	7	contact	contact	NOUN
arjefm-1109	114	8	between	between	ADP
arjefm-1109	114	9	customers	customer	NOUN
arjefm-1109	114	10	and	and	CCONJ
arjefm-1109	114	11	the	the	DET
arjefm-1109	114	12	employees	employee	NOUN
arjefm-1109	114	13	of	of	ADP
arjefm-1109	114	14	a	a	DET
arjefm-1109	114	15	service	service	NOUN
arjefm-1109	114	16	organization	organization	NOUN
arjefm-1109	114	17	that	that	PRON
arjefm-1109	114	18	provide	provide	VERB
arjefm-1109	114	19	customers	customer	NOUN
arjefm-1109	114	20	with	with	ADP
arjefm-1109	114	21	the	the	DET
arjefm-1109	114	22	opportunity	opportunity	NOUN
arjefm-1109	114	23	to	to	PART
arjefm-1109	114	24	form	form	VERB
arjefm-1109	114	25	opinions	opinion	NOUN
arjefm-1109	114	26	about	about	ADP
arjefm-1109	114	27	the	the	DET
arjefm-1109	114	28	service	service	NOUN
arjefm-1109	114	29	and	and	CCONJ
arjefm-1109	114	30	service	service	NOUN
arjefm-1109	114	31	organization	organization	NOUN
arjefm-1109	114	32	.	.	PUNCT
arjefm-1109	115	1	each	each	DET
arjefm-1109	115	2	interaction	interaction	NOUN
arjefm-1109	115	3	between	between	ADP
arjefm-1109	115	4	staff	staff	NOUN
arjefm-1109	115	5	and	and	CCONJ
arjefm-1109	115	6	consumer	consumer	NOUN
arjefm-1109	115	7	presents	present	NOUN
arjefm-1109	115	8	the	the	DET
arjefm-1109	115	9	organization	organization	NOUN
arjefm-1109	115	10	with	with	ADP
arjefm-1109	115	11	an	an	DET
arjefm-1109	115	12	opportunity	opportunity	NOUN
arjefm-1109	115	13	to	to	PART
arjefm-1109	115	14	prove	prove	VERB
arjefm-1109	115	15	its	its	PRON
arjefm-1109	115	16	service	service	NOUN
arjefm-1109	115	17	quality	quality	NOUN
arjefm-1109	115	18	and	and	CCONJ
arjefm-1109	115	19	increase	increase	VERB
arjefm-1109	115	20	customers	customer	NOUN
arjefm-1109	115	21	satisfaction	satisfaction	NOUN
arjefm-1109	115	22	and	and	CCONJ
arjefm-1109	115	23	loyalty	loyalty	NOUN
arjefm-1109	115	24	(	(	PUNCT
arjefm-1109	115	25	zeithmal	zeithmal	ADJ
arjefm-1109	115	26	and	and	CCONJ
arjefm-1109	115	27	bitner	bitner	NOUN
arjefm-1109	115	28	.	.	PUNCT
arjefm-1109	116	1	2009	2009	NUM
arjefm-1109	116	2	)	)	PUNCT
arjefm-1109	117	1	,	,	PUNCT
arjefm-1109	117	2	each	each	DET
arjefm-1109	117	3	encounter	encounter	AUX
arjefm-1109	117	4	add	add	VERB
arjefm-1109	117	5	to	to	ADP
arjefm-1109	117	6	the	the	DET
arjefm-1109	117	7	overall	overall	ADJ
arjefm-1109	117	8	perception	perception	NOUN
arjefm-1109	117	9	of	of	ADP
arjefm-1109	117	10	service	service	NOUN
arjefm-1109	117	11	quality	quality	NOUN
arjefm-1109	117	12	and	and	CCONJ
arjefm-1109	117	13	if	if	SCONJ
arjefm-1109	117	14	a	a	DET
arjefm-1109	117	15	mixture	mixture	NOUN
arjefm-1109	117	16	of	of	ADP
arjefm-1109	117	17	positive	positive	ADJ
arjefm-1109	117	18	and	and	CCONJ
arjefm-1109	117	19	negative	negative	ADJ
arjefm-1109	117	20	encounter	encounter	NOUN
arjefm-1109	117	21	is	be	AUX
arjefm-1109	117	22	experience	experience	NOUN
arjefm-1109	117	23	by	by	ADP
arjefm-1109	117	24	a	a	DET
arjefm-1109	117	25	consumer	consumer	NOUN
arjefm-1109	117	26	,	,	PUNCT
arjefm-1109	117	27	they	they	PRON
arjefm-1109	117	28	will	will	AUX
arjefm-1109	117	29	be	be	AUX
arjefm-1109	117	30	left	leave	VERB
arjefm-1109	117	31	uncertain	uncertain	ADJ
arjefm-1109	117	32	of	of	ADP
arjefm-1109	117	33	the	the	DET
arjefm-1109	117	34	service	service	NOUN
arjefm-1109	117	35	quality	quality	NOUN
arjefm-1109	117	36	.	.	PUNCT
arjefm-1109	118	1	the	the	DET
arjefm-1109	118	2	interaction	interaction	NOUN
arjefm-1109	118	3	between	between	ADP
arjefm-1109	118	4	employee	employee	NOUN
arjefm-1109	118	5	and	and	CCONJ
arjefm-1109	118	6	consumers	consumer	NOUN
arjefm-1109	118	7	during	during	ADP
arjefm-1109	118	8	service	service	NOUN
arjefm-1109	118	9	delivery(moments	delivery(moment	NOUN
arjefm-1109	118	10	of	of	ADP
arjefm-1109	118	11	truth	truth	NOUN
arjefm-1109	118	12	)	)	PUNCT
arjefm-1109	118	13	are	be	AUX
arjefm-1109	118	14	the	the	DET
arjefm-1109	118	15	single	single	ADJ
arjefm-1109	118	16	greatest	great	ADJ
arjefm-1109	118	17	opportunity	opportunity	NOUN
arjefm-1109	118	18	service	service	NOUN
arjefm-1109	118	19	organizations	organization	NOUN
arjefm-1109	118	20	have	have	VERB
arjefm-1109	118	21	to	to	PART
arjefm-1109	118	22	customize	customize	VERB
arjefm-1109	118	23	their	their	PRON
arjefm-1109	118	24	service	service	NOUN
arjefm-1109	118	25	offering	offering	NOUN
arjefm-1109	118	26	in	in	ADP
arjefm-1109	118	27	terms	term	NOUN
arjefm-1109	118	28	of	of	ADP
arjefm-1109	118	29	customer	customer	NOUN
arjefm-1109	118	30	requirement	requirement	NOUN
arjefm-1109	118	31	in	in	ADP
arjefm-1109	118	32	order	order	NOUN
arjefm-1109	118	33	to	to	PART
arjefm-1109	118	34	delight	delight	VERB
arjefm-1109	118	35	(	(	PUNCT
arjefm-1109	118	36	gracia	gracia	PROPN
arjefm-1109	118	37	,	,	PUNCT
arjefm-1109	118	38	varela	varela	PROPN
arjefm-1109	118	39	and	and	CCONJ
arjefm-1109	118	40	delrio	delrio	PROPN
arjefm-1109	118	41	,	,	PUNCT
arjefm-1109	118	42	2010).the	2010).the	DET
arjefm-1109	118	43	customization	customization	NOUN
arjefm-1109	118	44	of	of	ADP
arjefm-1109	118	45	service	service	NOUN
arjefm-1109	118	46	by	by	ADP
arjefm-1109	118	47	employees	employee	NOUN
arjefm-1109	118	48	operates	operate	VERB
arjefm-1109	118	49	in	in	ADP
arjefm-1109	118	50	two	two	NUM
arjefm-1109	118	51	dimensions	dimension	NOUN
arjefm-1109	118	52	,	,	PUNCT
arjefm-1109	118	53	interpersonal	interpersonal	ADJ
arjefm-1109	118	54	adaptive	adaptive	ADJ
arjefm-1109	118	55	behaviour	behaviour	NOUN
arjefm-1109	118	56	and	and	CCONJ
arjefm-1109	118	57	service	service	NOUN
arjefm-1109	118	58	offering	offering	NOUN
arjefm-1109	118	59	adaption	adaption	NOUN
arjefm-1109	118	60	.	.	PUNCT
arjefm-1109	119	1	interpersonal	interpersonal	ADJ
arjefm-1109	119	2	adaptive	adaptive	ADJ
arjefm-1109	119	3	behaviour	behaviour	NOUN
arjefm-1109	119	4	refers	refer	VERB
arjefm-1109	119	5	to	to	ADP
arjefm-1109	119	6	actions	action	NOUN
arjefm-1109	119	7	that	that	PRON
arjefm-1109	119	8	go	go	VERB
arjefm-1109	119	9	beyond	beyond	ADP
arjefm-1109	119	10	the	the	DET
arjefm-1109	119	11	mental	mental	ADJ
arjefm-1109	119	12	or	or	CCONJ
arjefm-1109	119	13	physical	physical	ADJ
arjefm-1109	119	14	skill	skill	NOUN
arjefm-1109	119	15	of	of	ADP
arjefm-1109	119	16	the	the	DET
arjefm-1109	119	17	employee	employee	NOUN
arjefm-1109	119	18	needed	need	VERB
arjefm-1109	119	19	in	in	ADP
arjefm-1109	119	20	service	service	NOUN
arjefm-1109	119	21	delivery	delivery	NOUN
arjefm-1109	119	22	by	by	ADP
arjefm-1109	119	23	encompassing	encompass	VERB
arjefm-1109	119	24	the	the	DET
arjefm-1109	119	25	interpersonal	interpersonal	ADJ
arjefm-1109	119	26	communication	communication	NOUN
arjefm-1109	119	27	elements	element	NOUN
arjefm-1109	119	28	required	require	VERB
arjefm-1109	119	29	during	during	ADP
arjefm-1109	119	30	a	a	DET
arjefm-1109	119	31	client	client	NOUN
arjefm-1109	119	32	interaction	interaction	NOUN
arjefm-1109	119	33	(	(	PUNCT
arjefm-1109	119	34	zeithaml	zeithaml	NOUN
arjefm-1109	119	35	and	and	CCONJ
arjefm-1109	119	36	bitner	bitner	NOUN
arjefm-1109	119	37	,	,	PUNCT
arjefm-1109	119	38	2009	2009	NUM
arjefm-1109	119	39	)	)	PUNCT
arjefm-1109	119	40	.	.	PUNCT
arjefm-1109	120	1	this	this	PRON
arjefm-1109	120	2	refers	refer	VERB
arjefm-1109	120	3	,	,	PUNCT
arjefm-1109	120	4	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	120	5	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	121	1	american	american	PROPN
arjefm-1109	121	2	research	research	PROPN
arjefm-1109	121	3	journal	journal	PROPN
arjefm-1109	121	4	of	of	ADP
arjefm-1109	121	5	economics	economic	NOUN
arjefm-1109	121	6	,	,	PUNCT
arjefm-1109	121	7	finance	finance	NOUN
arjefm-1109	121	8	and	and	CCONJ
arjefm-1109	121	9	management	management	NOUN
arjefm-1109	121	10	volume	volume	NOUN
arjefm-1109	121	11	12	12	NUM
arjefm-1109	121	12	issue	issue	NOUN
arjefm-1109	121	13	3	3	NUM
arjefm-1109	121	14	,	,	PUNCT
arjefm-1109	121	15	july	july	PROPN
arjefm-1109	121	16	-	-	PUNCT
arjefm-1109	121	17	september	september	PROPN
arjefm-1109	121	18	2024	2024	NUM
arjefm-1109	121	19	issn	issn	NOUN
arjefm-1109	121	20	:	:	PUNCT
arjefm-1109	121	21	2836	2836	NUM
arjefm-1109	121	22	-	-	SYM
arjefm-1109	121	23	9416	9416	NUM
arjefm-1109	121	24	impact	impact	NOUN
arjefm-1109	121	25	factor	factor	NOUN
arjefm-1109	121	26	:	:	PUNCT
arjefm-1109	121	27	5.57	5.57	NUM
arjefm-1109	121	28	journal	journal	NOUN
arjefm-1109	121	29	homepage	homepage	NOUN
arjefm-1109	121	30	:	:	PUNCT
arjefm-1109	121	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	121	32	,	,	PUNCT
arjefm-1109	121	33	email	email	NOUN
arjefm-1109	121	34	:	:	PUNCT
arjefm-1109	121	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	121	36	official	official	ADJ
arjefm-1109	121	37	journal	journal	PROPN
arjefm-1109	121	38	of	of	ADP
arjefm-1109	121	39	america	america	PROPN
arjefm-1109	121	40	serial	serial	PROPN
arjefm-1109	121	41	publication	publication	NOUN
arjefm-1109	121	42	american	american	PROPN
arjefm-1109	121	43	research	research	PROPN
arjefm-1109	121	44	journal	journal	PROPN
arjefm-1109	121	45	of	of	ADP
arjefm-1109	121	46	economics	economic	NOUN
arjefm-1109	121	47	,	,	PUNCT
arjefm-1109	121	48	finance	finance	NOUN
arjefm-1109	121	49	and	and	CCONJ
arjefm-1109	121	50	management	management	NOUN
arjefm-1109	121	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	121	52	,	,	PUNCT
arjefm-1109	121	53	email	email	NOUN
arjefm-1109	121	54	:	:	PUNCT
arjefm-1109	121	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	122	1	54	54	NUM
arjefm-1109	123	1	|	|	ADV
arjefm-1109	123	2	p	p	NOUN
arjefm-1109	123	3	a	a	DET
arjefm-1109	123	4	g	g	NOUN
arjefm-1109	123	5	e	e	NOUN
arjefm-1109	123	6	for	for	ADP
arjefm-1109	123	7	example	example	NOUN
arjefm-1109	123	8	to	to	ADP
arjefm-1109	123	9	the	the	DET
arjefm-1109	123	10	employee	employee	NOUN
arjefm-1109	123	11	mirroring	mirror	VERB
arjefm-1109	123	12	the	the	DET
arjefm-1109	123	13	client	client	NOUN
arjefm-1109	123	14	gestures	gesture	NOUN
arjefm-1109	123	15	and	and	CCONJ
arjefm-1109	123	16	facial	facial	ADJ
arjefm-1109	123	17	expressions	expression	NOUN
arjefm-1109	123	18	as	as	ADV
arjefm-1109	123	19	well	well	ADV
arjefm-1109	123	20	as	as	ADP
arjefm-1109	123	21	adapting	adapt	VERB
arjefm-1109	123	22	tone	tone	NOUN
arjefm-1109	123	23	,	,	PUNCT
arjefm-1109	123	24	voice	voice	NOUN
arjefm-1109	123	25	and	and	CCONJ
arjefm-1109	123	26	language	language	NOUN
arjefm-1109	123	27	to	to	ADP
arjefm-1109	123	28	the	the	DET
arjefm-1109	123	29	customer	customer	NOUN
arjefm-1109	123	30	's	's	PART
arjefm-1109	123	31	needs	need	NOUN
arjefm-1109	123	32	.	.	PUNCT
arjefm-1109	124	1	the	the	DET
arjefm-1109	124	2	dimension	dimension	NOUN
arjefm-1109	124	3	of	of	ADP
arjefm-1109	124	4	service	service	NOUN
arjefm-1109	124	5	offer	offer	NOUN
arjefm-1109	124	6	adaption	adaption	NOUN
arjefm-1109	124	7	refers	refer	VERB
arjefm-1109	124	8	to	to	ADP
arjefm-1109	124	9	the	the	DET
arjefm-1109	124	10	employee	employee	NOUN
arjefm-1109	124	11	’s	’s	PART
arjefm-1109	124	12	ability	ability	NOUN
arjefm-1109	124	13	to	to	PART
arjefm-1109	124	14	tailor	tailor	VERB
arjefm-1109	124	15	make	make	VERB
arjefm-1109	124	16	or	or	CCONJ
arjefm-1109	124	17	create	create	VERB
arjefm-1109	124	18	a	a	DET
arjefm-1109	124	19	unique	unique	ADJ
arjefm-1109	124	20	service	service	NOUN
arjefm-1109	124	21	offering	offering	NOUN
arjefm-1109	124	22	per	per	ADP
arjefm-1109	124	23	client	client	NOUN
arjefm-1109	124	24	(	(	PUNCT
arjefm-1109	124	25	gracia	gracia	PROPN
arjefm-1109	124	26	,	,	PUNCT
arjefm-1109	124	27	varela	varela	PROPN
arjefm-1109	124	28	and	and	CCONJ
arjefm-1109	124	29	delrio	delrio	NOUN
arjefm-1109	124	30	,	,	PUNCT
arjefm-1109	124	31	2010	2010	NUM
arjefm-1109	124	32	)	)	PUNCT
arjefm-1109	124	33	.	.	PUNCT
arjefm-1109	125	1	this	this	DET
arjefm-1109	125	2	can	can	AUX
arjefm-1109	125	3	,	,	PUNCT
arjefm-1109	125	4	for	for	ADP
arjefm-1109	125	5	example	example	NOUN
arjefm-1109	125	6	be	be	AUX
arjefm-1109	125	7	as	as	ADV
arjefm-1109	125	8	simple	simple	ADJ
arjefm-1109	125	9	as	as	ADP
arjefm-1109	125	10	a	a	DET
arjefm-1109	125	11	hair	hair	NOUN
arjefm-1109	125	12	dresser	dresser	NOUN
arjefm-1109	125	13	offering	offer	VERB
arjefm-1109	125	14	an	an	DET
arjefm-1109	125	15	assortment	assortment	NOUN
arjefm-1109	125	16	of	of	ADP
arjefm-1109	125	17	refreshments	refreshment	NOUN
arjefm-1109	125	18	to	to	ADP
arjefm-1109	125	19	a	a	DET
arjefm-1109	125	20	client	client	NOUN
arjefm-1109	125	21	,	,	PUNCT
arjefm-1109	125	22	or	or	CCONJ
arjefm-1109	125	23	as	as	ADV
arjefm-1109	125	24	complex	complex	ADJ
arjefm-1109	125	25	as	as	SCONJ
arjefm-1109	125	26	a	a	DET
arjefm-1109	125	27	bank	bank	NOUN
arjefm-1109	125	28	staff	staff	NOUN
arjefm-1109	125	29	tailor	tailor	NOUN
arjefm-1109	125	30	making	make	VERB
arjefm-1109	125	31	a	a	DET
arjefm-1109	125	32	financial	financial	ADJ
arjefm-1109	125	33	service	service	NOUN
arjefm-1109	125	34	to	to	ADP
arjefm-1109	125	35	a	a	DET
arjefm-1109	125	36	client	client	NOUN
arjefm-1109	125	37	's	's	PART
arjefm-1109	125	38	specific	specific	ADJ
arjefm-1109	125	39	needs	need	NOUN
arjefm-1109	125	40	all	all	PRON
arjefm-1109	125	41	translates	translate	VERB
arjefm-1109	125	42	to	to	ADP
arjefm-1109	125	43	effective	effective	ADJ
arjefm-1109	125	44	employee	employee	NOUN
arjefm-1109	125	45	performance	performance	NOUN
arjefm-1109	125	46	.	.	PUNCT
arjefm-1109	126	1	theoretical	theoretical	ADJ
arjefm-1109	126	2	frame	frame	NOUN
arjefm-1109	126	3	work	work	NOUN
arjefm-1109	126	4	in	in	ADP
arjefm-1109	126	5	this	this	DET
arjefm-1109	126	6	section	section	NOUN
arjefm-1109	126	7	,	,	PUNCT
arjefm-1109	126	8	one	one	NUM
arjefm-1109	126	9	major	major	ADJ
arjefm-1109	126	10	theory	theory	NOUN
arjefm-1109	126	11	was	be	AUX
arjefm-1109	126	12	considered	consider	VERB
arjefm-1109	126	13	relevant	relevant	ADJ
arjefm-1109	126	14	for	for	ADP
arjefm-1109	126	15	this	this	DET
arjefm-1109	126	16	study	study	NOUN
arjefm-1109	126	17	and	and	CCONJ
arjefm-1109	126	18	this	this	PRON
arjefm-1109	126	19	is	be	AUX
arjefm-1109	126	20	:	:	PUNCT
arjefm-1109	126	21	the	the	DET
arjefm-1109	126	22	internal	internal	ADJ
arjefm-1109	126	23	marketing	marketing	NOUN
arjefm-1109	126	24	theory	theory	NOUN
arjefm-1109	126	25	propounded	propound	VERB
arjefm-1109	126	26	by	by	ADP
arjefm-1109	126	27	leonard	leonard	PROPN
arjefm-1109	126	28	berry	berry	PROPN
arjefm-1109	126	29	(	(	PUNCT
arjefm-1109	126	30	1981	1981	NUM
arjefm-1109	126	31	)	)	PUNCT
arjefm-1109	126	32	.	.	PUNCT
arjefm-1109	127	1	in	in	ADP
arjefm-1109	127	2	his	his	PRON
arjefm-1109	127	3	work	work	NOUN
arjefm-1109	127	4	"	"	PUNCT
arjefm-1109	127	5	the	the	DET
arjefm-1109	127	6	employee	employee	NOUN
arjefm-1109	127	7	as	as	ADP
arjefm-1109	127	8	customers	customer	NOUN
arjefm-1109	127	9	"	"	PUNCT
arjefm-1109	127	10	,	,	PUNCT
arjefm-1109	127	11	he	he	PRON
arjefm-1109	127	12	advocated	advocate	VERB
arjefm-1109	127	13	treating	treat	VERB
arjefm-1109	127	14	employees	employee	NOUN
arjefm-1109	127	15	as	as	ADP
arjefm-1109	127	16	internal	internal	ADJ
arjefm-1109	127	17	customers	customer	NOUN
arjefm-1109	127	18	.	.	PUNCT
arjefm-1109	128	1	berry	berry	NOUN
arjefm-1109	128	2	(	(	PUNCT
arjefm-1109	128	3	1981	1981	NUM
arjefm-1109	128	4	)	)	PUNCT
arjefm-1109	128	5	state	state	NOUN
arjefm-1109	128	6	that	that	SCONJ
arjefm-1109	128	7	internal	internal	ADJ
arjefm-1109	128	8	customers	customer	NOUN
arjefm-1109	128	9	must	must	AUX
arjefm-1109	128	10	be	be	AUX
arjefm-1109	128	11	sold	sell	VERB
arjefm-1109	128	12	on	on	ADP
arjefm-1109	128	13	the	the	DET
arjefm-1109	128	14	service	service	NOUN
arjefm-1109	128	15	and	and	CCONJ
arjefm-1109	128	16	be	be	AUX
arjefm-1109	128	17	happy	happy	ADJ
arjefm-1109	128	18	in	in	ADP
arjefm-1109	128	19	their	their	PRON
arjefm-1109	128	20	jobs	job	NOUN
arjefm-1109	128	21	before	before	SCONJ
arjefm-1109	128	22	they	they	PRON
arjefm-1109	128	23	can	can	AUX
arjefm-1109	128	24	effectively	effectively	ADV
arjefm-1109	128	25	serve	serve	VERB
arjefm-1109	128	26	the	the	DET
arjefm-1109	128	27	final	final	ADJ
arjefm-1109	128	28	customer	customer	NOUN
arjefm-1109	128	29	.	.	PUNCT
arjefm-1109	129	1	his	his	PRON
arjefm-1109	129	2	model	model	NOUN
arjefm-1109	129	3	explained	explain	VERB
arjefm-1109	129	4	that	that	SCONJ
arjefm-1109	129	5	treating	treat	VERB
arjefm-1109	129	6	employee	employee	NOUN
arjefm-1109	129	7	as	as	ADP
arjefm-1109	129	8	internal	internal	ADJ
arjefm-1109	129	9	customer	customer	NOUN
arjefm-1109	129	10	and	and	CCONJ
arjefm-1109	129	11	the	the	DET
arjefm-1109	129	12	job	job	NOUN
arjefm-1109	129	13	presented	present	VERB
arjefm-1109	129	14	to	to	ADP
arjefm-1109	129	15	the	the	DET
arjefm-1109	129	16	employees	employee	NOUN
arjefm-1109	129	17	as	as	ADP
arjefm-1109	129	18	the	the	DET
arjefm-1109	129	19	products	product	NOUN
arjefm-1109	129	20	in	in	ADP
arjefm-1109	129	21	conjunction	conjunction	NOUN
arjefm-1109	129	22	with	with	ADP
arjefm-1109	129	23	the	the	DET
arjefm-1109	129	24	application	application	NOUN
arjefm-1109	129	25	of	of	ADP
arjefm-1109	129	26	marketing	marketing	NOUN
arjefm-1109	129	27	techniques	technique	NOUN
arjefm-1109	129	28	within	within	ADP
arjefm-1109	129	29	the	the	DET
arjefm-1109	129	30	company	company	NOUN
arjefm-1109	129	31	to	to	PART
arjefm-1109	129	32	reach	reach	VERB
arjefm-1109	129	33	employees	employee	NOUN
arjefm-1109	129	34	satisfaction	satisfaction	VERB
arjefm-1109	129	35	.	.	PUNCT
arjefm-1109	130	1	berry	berry	NOUN
arjefm-1109	130	2	's	's	PART
arjefm-1109	130	3	model	model	NOUN
arjefm-1109	130	4	is	be	AUX
arjefm-1109	130	5	presented	present	VERB
arjefm-1109	130	6	in	in	ADP
arjefm-1109	130	7	figure	figure	NOUN
arjefm-1109	130	8	2.1	2.1	NUM
arjefm-1109	130	9	thus	thus	ADV
arjefm-1109	130	10	:	:	PUNCT
arjefm-1109	130	11	fig	fig	NOUN
arjefm-1109	130	12	2.1	2.1	NUM
arjefm-1109	130	13	berry	berry	NOUN
arjefm-1109	130	14	’s	’s	PART
arjefm-1109	130	15	model	model	NOUN
arjefm-1109	130	16	of	of	ADP
arjefm-1109	130	17	internal	internal	ADJ
arjefm-1109	130	18	marketing	marketing	NOUN
arjefm-1109	130	19	source	source	NOUN
arjefm-1109	130	20	:	:	PUNCT
arjefm-1109	130	21	berry	berry	VERB
arjefm-1109	130	22	’s	’s	PART
arjefm-1109	130	23	model	model	NOUN
arjefm-1109	130	24	of	of	ADP
arjefm-1109	130	25	internal	internal	ADJ
arjefm-1109	130	26	marketing	marketing	NOUN
arjefm-1109	130	27	(	(	PUNCT
arjefm-1109	130	28	berry	berry	NOUN
arjefm-1109	130	29	,	,	PUNCT
arjefm-1109	130	30	1981	1981	NUM
arjefm-1109	130	31	)	)	PUNCT
arjefm-1109	130	32	berry	berry	VERB
arjefm-1109	130	33	’s	’s	PART
arjefm-1109	130	34	(	(	PUNCT
arjefm-1109	130	35	1981	1981	NUM
arjefm-1109	130	36	)	)	PUNCT
arjefm-1109	130	37	theory	theory	NOUN
arjefm-1109	130	38	of	of	ADP
arjefm-1109	130	39	internal	internal	ADJ
arjefm-1109	130	40	marketing	marketing	NOUN
arjefm-1109	130	41	has	have	AUX
arjefm-1109	130	42	been	be	AUX
arjefm-1109	130	43	adopted	adopt	VERB
arjefm-1109	130	44	in	in	ADP
arjefm-1109	130	45	different	different	ADJ
arjefm-1109	130	46	studies	study	NOUN
arjefm-1109	130	47	over	over	ADP
arjefm-1109	130	48	the	the	DET
arjefm-1109	130	49	years	year	NOUN
arjefm-1109	130	50	.	.	PUNCT
arjefm-1109	131	1	gronroos	gronroos	PROPN
arjefm-1109	131	2	(	(	PUNCT
arjefm-1109	131	3	1994	1994	NUM
arjefm-1109	131	4	)	)	PUNCT
arjefm-1109	131	5	was	be	AUX
arjefm-1109	131	6	the	the	DET
arjefm-1109	131	7	first	first	ADJ
arjefm-1109	131	8	in	in	ADP
arjefm-1109	131	9	2007	2007	NUM
arjefm-1109	131	10	,	,	PUNCT
arjefm-1109	131	11	he	he	PRON
arjefm-1109	131	12	highlighted	highlight	VERB
arjefm-1109	131	13	that	that	SCONJ
arjefm-1109	131	14	internal	internal	ADJ
arjefm-1109	131	15	marketing	marketing	NOUN
arjefm-1109	131	16	focus	focus	NOUN
arjefm-1109	131	17	is	be	AUX
arjefm-1109	131	18	on	on	ADP
arjefm-1109	131	19	good	good	ADJ
arjefm-1109	131	20	internal	internal	ADJ
arjefm-1109	131	21	relationships	relationship	NOUN
arjefm-1109	131	22	between	between	ADP
arjefm-1109	131	23	people	people	NOUN
arjefm-1109	131	24	at	at	ADP
arjefm-1109	131	25	all	all	DET
arjefm-1109	131	26	levels	level	NOUN
arjefm-1109	131	27	in	in	ADP
arjefm-1109	131	28	the	the	DET
arjefm-1109	131	29	organization	organization	NOUN
arjefm-1109	131	30	.	.	PUNCT
arjefm-1109	132	1	he	he	PRON
arjefm-1109	132	2	emphasized	emphasize	VERB
arjefm-1109	132	3	on	on	ADP
arjefm-1109	132	4	adequate	adequate	ADJ
arjefm-1109	132	5	leadership	leadership	NOUN
arjefm-1109	132	6	,	,	PUNCT
arjefm-1109	132	7	from	from	ADP
arjefm-1109	132	8	the	the	DET
arjefm-1109	132	9	relationship	relationship	NOUN
arjefm-1109	132	10	perspective	perspective	NOUN
arjefm-1109	132	11	,	,	PUNCT
arjefm-1109	132	12	he	he	PRON
arjefm-1109	132	13	stated	state	VERB
arjefm-1109	132	14	that	that	SCONJ
arjefm-1109	132	15	the	the	DET
arjefm-1109	132	16	main	main	ADJ
arjefm-1109	132	17	focus	focus	NOUN
arjefm-1109	132	18	of	of	ADP
arjefm-1109	132	19	marketing	marketing	NOUN
arjefm-1109	132	20	is	be	AUX
arjefm-1109	132	21	the	the	DET
arjefm-1109	132	22	value	value	NOUN
arjefm-1109	132	23	creating	create	VERB
arjefm-1109	132	24	process	process	NOUN
arjefm-1109	132	25	.	.	PUNCT
arjefm-1109	133	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	133	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	134	1	american	american	PROPN
arjefm-1109	134	2	research	research	PROPN
arjefm-1109	134	3	journal	journal	PROPN
arjefm-1109	134	4	of	of	ADP
arjefm-1109	134	5	economics	economic	NOUN
arjefm-1109	134	6	,	,	PUNCT
arjefm-1109	134	7	finance	finance	NOUN
arjefm-1109	134	8	and	and	CCONJ
arjefm-1109	134	9	management	management	NOUN
arjefm-1109	134	10	volume	volume	NOUN
arjefm-1109	134	11	12	12	NUM
arjefm-1109	134	12	issue	issue	NOUN
arjefm-1109	134	13	3	3	NUM
arjefm-1109	134	14	,	,	PUNCT
arjefm-1109	134	15	july	july	PROPN
arjefm-1109	134	16	-	-	PUNCT
arjefm-1109	134	17	september	september	PROPN
arjefm-1109	134	18	2024	2024	NUM
arjefm-1109	134	19	issn	issn	NOUN
arjefm-1109	134	20	:	:	PUNCT
arjefm-1109	134	21	2836	2836	NUM
arjefm-1109	134	22	-	-	SYM
arjefm-1109	134	23	9416	9416	NUM
arjefm-1109	134	24	impact	impact	NOUN
arjefm-1109	134	25	factor	factor	NOUN
arjefm-1109	134	26	:	:	PUNCT
arjefm-1109	134	27	5.57	5.57	NUM
arjefm-1109	134	28	journal	journal	NOUN
arjefm-1109	134	29	homepage	homepage	NOUN
arjefm-1109	134	30	:	:	PUNCT
arjefm-1109	134	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	134	32	,	,	PUNCT
arjefm-1109	134	33	email	email	NOUN
arjefm-1109	134	34	:	:	PUNCT
arjefm-1109	134	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	134	36	official	official	ADJ
arjefm-1109	134	37	journal	journal	PROPN
arjefm-1109	134	38	of	of	ADP
arjefm-1109	134	39	america	america	PROPN
arjefm-1109	134	40	serial	serial	PROPN
arjefm-1109	134	41	publication	publication	NOUN
arjefm-1109	134	42	american	american	PROPN
arjefm-1109	134	43	research	research	PROPN
arjefm-1109	134	44	journal	journal	PROPN
arjefm-1109	134	45	of	of	ADP
arjefm-1109	134	46	economics	economic	NOUN
arjefm-1109	134	47	,	,	PUNCT
arjefm-1109	134	48	finance	finance	NOUN
arjefm-1109	134	49	and	and	CCONJ
arjefm-1109	134	50	management	management	NOUN
arjefm-1109	134	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	134	52	,	,	PUNCT
arjefm-1109	134	53	email	email	NOUN
arjefm-1109	134	54	:	:	PUNCT
arjefm-1109	134	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	135	1	55	55	NUM
arjefm-1109	136	1	|	|	ADV
arjefm-1109	136	2	p	p	NOUN
arjefm-1109	136	3	a	a	DET
arjefm-1109	136	4	g	g	NOUN
arjefm-1109	136	5	e	e	NOUN
arjefm-1109	136	6	another	another	DET
arjefm-1109	136	7	study	study	NOUN
arjefm-1109	136	8	who	who	PRON
arjefm-1109	136	9	had	have	AUX
arjefm-1109	136	10	adopted	adopt	VERB
arjefm-1109	136	11	this	this	DET
arjefm-1109	136	12	theory	theory	NOUN
arjefm-1109	136	13	is	be	AUX
arjefm-1109	136	14	,	,	PUNCT
arjefm-1109	136	15	ahmed	ahme	VERB
arjefm-1109	136	16	and	and	CCONJ
arjefm-1109	136	17	rafig	rafig	PROPN
arjefm-1109	136	18	(	(	PUNCT
arjefm-1109	136	19	2003	2003	NUM
arjefm-1109	136	20	)	)	PUNCT
arjefm-1109	136	21	,	,	PUNCT
arjefm-1109	136	22	who	who	PRON
arjefm-1109	136	23	developed	develop	VERB
arjefm-1109	136	24	what	what	PRON
arjefm-1109	136	25	was	be	AUX
arjefm-1109	136	26	regarded	regard	VERB
arjefm-1109	136	27	as	as	ADP
arjefm-1109	136	28	a	a	DET
arjefm-1109	136	29	hybrid	hybrid	ADJ
arjefm-1109	136	30	approach	approach	NOUN
arjefm-1109	136	31	in	in	ADP
arjefm-1109	136	32	internal	internal	ADJ
arjefm-1109	136	33	marketing	marketing	NOUN
arjefm-1109	136	34	taking	take	VERB
arjefm-1109	136	35	the	the	DET
arjefm-1109	136	36	best	good	ADJ
arjefm-1109	136	37	from	from	ADP
arjefm-1109	136	38	berry	berry	NOUN
arjefm-1109	136	39	and	and	CCONJ
arjefm-1109	136	40	gronroos	gronroos	PROPN
arjefm-1109	136	41	,	,	PUNCT
arjefm-1109	136	42	ahmed	ahmed	PROPN
arjefm-1109	136	43	and	and	CCONJ
arjefm-1109	136	44	rafig	rafig	PROPN
arjefm-1109	136	45	identified	identify	VERB
arjefm-1109	136	46	the	the	DET
arjefm-1109	136	47	main	main	ADJ
arjefm-1109	136	48	elements	element	NOUN
arjefm-1109	136	49	of	of	ADP
arjefm-1109	136	50	internal	internal	ADJ
arjefm-1109	136	51	marketing	marketing	NOUN
arjefm-1109	136	52	as	as	ADP
arjefm-1109	136	53	:	:	PUNCT
arjefm-1109	136	54			NOUN
arjefm-1109	136	55	employee	employee	NOUN
arjefm-1109	136	56	motivation	motivation	NOUN
arjefm-1109	136	57	and	and	CCONJ
arjefm-1109	136	58	satisfaction	satisfaction	NOUN
arjefm-1109	136	59			NOUN
arjefm-1109	136	60	customer	customer	NOUN
arjefm-1109	136	61	orientation	orientation	NOUN
arjefm-1109	136	62	and	and	CCONJ
arjefm-1109	136	63	customer	customer	NOUN
arjefm-1109	136	64	satisfaction	satisfaction	NOUN
arjefm-1109	136	65			X
arjefm-1109	136	66	inter	inter	ADJ
arjefm-1109	136	67	-	-	ADJ
arjefm-1109	136	68	functional	functional	ADJ
arjefm-1109	136	69	coordination	coordination	NOUN
arjefm-1109	136	70	and	and	CCONJ
arjefm-1109	136	71	integration	integration	NOUN
arjefm-1109	136	72			NOUN
arjefm-1109	136	73	marketing	marketing	NOUN
arjefm-1109	136	74	like	like	ADP
arjefm-1109	136	75	approach	approach	NOUN
arjefm-1109	136	76	to	to	ADP
arjefm-1109	136	77	the	the	DET
arjefm-1109	136	78	above	above	ADJ
arjefm-1109	136	79			NOUN
arjefm-1109	137	1	implementation	implementation	NOUN
arjefm-1109	137	2	of	of	ADP
arjefm-1109	137	3	specific	specific	ADJ
arjefm-1109	137	4	corporation	corporation	NOUN
arjefm-1109	137	5	or	or	CCONJ
arjefm-1109	137	6	functional	functional	ADJ
arjefm-1109	137	7	strategies	strategy	NOUN
arjefm-1109	137	8	other	other	ADJ
arjefm-1109	137	9	studies	study	NOUN
arjefm-1109	137	10	that	that	PRON
arjefm-1109	137	11	have	have	AUX
arjefm-1109	137	12	adopted	adopt	VERB
arjefm-1109	137	13	this	this	DET
arjefm-1109	137	14	theory	theory	NOUN
arjefm-1109	137	15	are	be	AUX
arjefm-1109	137	16	ballantyne	ballantyne	NOUN
arjefm-1109	137	17	(	(	PUNCT
arjefm-1109	137	18	2003	2003	NUM
arjefm-1109	137	19	)	)	PUNCT
arjefm-1109	137	20	;	;	PUNCT
arjefm-1109	137	21	lambert	lambert	PROPN
arjefm-1109	137	22	(	(	PUNCT
arjefm-1109	137	23	2002	2002	NUM
arjefm-1109	137	24	)	)	PUNCT
arjefm-1109	137	25	;	;	PUNCT
arjefm-1109	137	26	nanide	nanide	NOUN
arjefm-1109	137	27	,	,	PUNCT
arjefm-1109	137	28	pesai	pesai	NOUN
arjefm-1109	137	29	and	and	CCONJ
arjefm-1109	137	30	murphy	murphy	PROPN
arjefm-1109	137	31	(	(	PUNCT
arjefm-1109	137	32	2003	2003	NUM
arjefm-1109	137	33	)	)	PUNCT
arjefm-1109	137	34	;	;	PUNCT
arjefm-1109	137	35	bansal	bansal	NOUN
arjefm-1109	137	36	(	(	PUNCT
arjefm-1109	137	37	2001	2001	NUM
arjefm-1109	137	38	)	)	PUNCT
arjefm-1109	137	39	.	.	PUNCT
arjefm-1109	138	1	the	the	DET
arjefm-1109	138	2	internal	internal	ADJ
arjefm-1109	138	3	marketing	marketing	NOUN
arjefm-1109	138	4	theory	theory	NOUN
arjefm-1109	138	5	applies	apply	VERB
arjefm-1109	138	6	to	to	ADP
arjefm-1109	138	7	the	the	DET
arjefm-1109	138	8	present	present	ADJ
arjefm-1109	138	9	study	study	NOUN
arjefm-1109	138	10	on	on	ADP
arjefm-1109	138	11	employee	employee	NOUN
arjefm-1109	138	12	performance	performance	NOUN
arjefm-1109	138	13	as	as	SCONJ
arjefm-1109	138	14	it	it	PRON
arjefm-1109	138	15	adopts	adopt	VERB
arjefm-1109	138	16	indices	index	NOUN
arjefm-1109	138	17	from	from	ADP
arjefm-1109	138	18	related	related	ADJ
arjefm-1109	138	19	studies	study	NOUN
arjefm-1109	138	20	.	.	PUNCT
arjefm-1109	139	1	the	the	DET
arjefm-1109	139	2	indices	index	NOUN
arjefm-1109	139	3	(	(	PUNCT
arjefm-1109	139	4	effective	effective	ADJ
arjefm-1109	139	5	communication	communication	NOUN
arjefm-1109	139	6	,	,	PUNCT
arjefm-1109	139	7	employee	employee	NOUN
arjefm-1109	139	8	motivation	motivation	NOUN
arjefm-1109	139	9	and	and	CCONJ
arjefm-1109	139	10	reward0	reward0	NOUN
arjefm-1109	139	11	are	be	AUX
arjefm-1109	139	12	used	use	VERB
arjefm-1109	139	13	to	to	PART
arjefm-1109	139	14	enhance	enhance	VERB
arjefm-1109	139	15	the	the	DET
arjefm-1109	139	16	performance	performance	NOUN
arjefm-1109	139	17	of	of	ADP
arjefm-1109	139	18	employees	employee	NOUN
arjefm-1109	139	19	who	who	PRON
arjefm-1109	139	20	are	be	AUX
arjefm-1109	139	21	seen	see	VERB
arjefm-1109	139	22	as	as	ADP
arjefm-1109	139	23	the	the	DET
arjefm-1109	139	24	banks	bank	NOUN
arjefm-1109	139	25	internal	internal	ADJ
arjefm-1109	139	26	customer	customer	NOUN
arjefm-1109	139	27	.	.	PUNCT
arjefm-1109	140	1	thus	thus	ADV
arjefm-1109	140	2	,	,	PUNCT
arjefm-1109	140	3	the	the	DET
arjefm-1109	140	4	success	success	NOUN
arjefm-1109	140	5	of	of	ADP
arjefm-1109	140	6	the	the	DET
arjefm-1109	140	7	service	service	NOUN
arjefm-1109	140	8	product	product	NOUN
arjefm-1109	140	9	when	when	SCONJ
arjefm-1109	140	10	driven	drive	VERB
arjefm-1109	140	11	to	to	ADP
arjefm-1109	140	12	the	the	DET
arjefm-1109	140	13	external	external	ADJ
arjefm-1109	140	14	customers	customer	NOUN
arjefm-1109	140	15	depends	depend	VERB
arjefm-1109	140	16	largely	largely	ADV
arjefm-1109	140	17	on	on	ADP
arjefm-1109	140	18	how	how	SCONJ
arjefm-1109	140	19	well	well	ADV
arjefm-1109	140	20	the	the	DET
arjefm-1109	140	21	internal	internal	ADJ
arjefm-1109	140	22	customers	customer	NOUN
arjefm-1109	140	23	are	be	AUX
arjefm-1109	140	24	treated	treat	VERB
arjefm-1109	140	25	.	.	PUNCT
arjefm-1109	141	1	3.0	3.0	NUM
arjefm-1109	141	2	research	research	NOUN
arjefm-1109	141	3	methodology	methodology	NOUN
arjefm-1109	141	4	the	the	DET
arjefm-1109	141	5	survey	survey	NOUN
arjefm-1109	141	6	design	design	NOUN
arjefm-1109	141	7	was	be	AUX
arjefm-1109	141	8	adopted	adopt	VERB
arjefm-1109	141	9	by	by	ADP
arjefm-1109	141	10	the	the	DET
arjefm-1109	141	11	researcher	researcher	NOUN
arjefm-1109	141	12	to	to	PART
arjefm-1109	141	13	aid	aid	VERB
arjefm-1109	141	14	in	in	ADP
arjefm-1109	141	15	obtaining	obtain	VERB
arjefm-1109	141	16	information	information	NOUN
arjefm-1109	141	17	from	from	ADP
arjefm-1109	141	18	respondents	respondent	NOUN
arjefm-1109	141	19	.	.	PUNCT
arjefm-1109	142	1	the	the	DET
arjefm-1109	142	2	population	population	NOUN
arjefm-1109	142	3	for	for	ADP
arjefm-1109	142	4	this	this	DET
arjefm-1109	142	5	study	study	NOUN
arjefm-1109	142	6	consists	consist	VERB
arjefm-1109	142	7	of	of	ADP
arjefm-1109	142	8	the	the	DET
arjefm-1109	142	9	employee	employee	NOUN
arjefm-1109	142	10	of	of	ADP
arjefm-1109	142	11	the	the	DET
arjefm-1109	142	12	selected	select	VERB
arjefm-1109	142	13	commercial	commercial	ADJ
arjefm-1109	142	14	banks	bank	NOUN
arjefm-1109	142	15	used	use	VERB
arjefm-1109	142	16	in	in	ADP
arjefm-1109	142	17	the	the	DET
arjefm-1109	142	18	study	study	NOUN
arjefm-1109	142	19	totaling	total	VERB
arjefm-1109	142	20	224	224	NUM
arjefm-1109	142	21	.	.	PUNCT
arjefm-1109	143	1	to	to	PART
arjefm-1109	143	2	determine	determine	VERB
arjefm-1109	143	3	the	the	DET
arjefm-1109	143	4	sample	sample	NOUN
arjefm-1109	143	5	size	size	NOUN
arjefm-1109	143	6	since	since	SCONJ
arjefm-1109	143	7	the	the	DET
arjefm-1109	143	8	population	population	NOUN
arjefm-1109	143	9	for	for	ADP
arjefm-1109	143	10	the	the	DET
arjefm-1109	143	11	study	study	NOUN
arjefm-1109	143	12	was	be	AUX
arjefm-1109	143	13	known	know	VERB
arjefm-1109	143	14	,	,	PUNCT
arjefm-1109	143	15	the	the	DET
arjefm-1109	143	16	tara	tara	PROPN
arjefm-1109	143	17	yamene	yamene	PROPN
arjefm-1109	143	18	’s	’s	PART
arjefm-1109	143	19	formula	formula	NOUN
arjefm-1109	143	20	at	at	ADP
arjefm-1109	143	21	5	5	NUM
arjefm-1109	143	22	%	%	NOUN
arjefm-1109	143	23	level	level	NOUN
arjefm-1109	143	24	of	of	ADP
arjefm-1109	143	25	tolerable	tolerable	ADJ
arjefm-1109	143	26	error	error	NOUN
arjefm-1109	143	27	was	be	AUX
arjefm-1109	143	28	adopted	adopt	VERB
arjefm-1109	143	29	.	.	PUNCT
arjefm-1109	144	1	based	base	VERB
arjefm-1109	144	2	on	on	ADP
arjefm-1109	144	3	this	this	DET
arjefm-1109	144	4	formula	formula	NOUN
arjefm-1109	144	5	,	,	PUNCT
arjefm-1109	144	6	143	143	PRON
arjefm-1109	144	7	staff	staff	NOUN
arjefm-1109	144	8	formed	form	VERB
arjefm-1109	144	9	the	the	DET
arjefm-1109	144	10	sample	sample	NOUN
arjefm-1109	144	11	size	size	NOUN
arjefm-1109	144	12	for	for	ADP
arjefm-1109	144	13	the	the	DET
arjefm-1109	144	14	study	study	NOUN
arjefm-1109	144	15	.	.	PUNCT
arjefm-1109	145	1	primary	primary	ADJ
arjefm-1109	145	2	data	datum	NOUN
arjefm-1109	145	3	on	on	ADP
arjefm-1109	145	4	the	the	DET
arjefm-1109	145	5	two	two	NUM
arjefm-1109	145	6	independent	independent	ADJ
arjefm-1109	145	7	variable	variable	NOUN
arjefm-1109	145	8	and	and	CCONJ
arjefm-1109	145	9	the	the	DET
arjefm-1109	145	10	dependent	dependent	ADJ
arjefm-1109	145	11	variable	variable	NOUN
arjefm-1109	145	12	were	be	AUX
arjefm-1109	145	13	collected	collect	VERB
arjefm-1109	145	14	from	from	ADP
arjefm-1109	145	15	the	the	DET
arjefm-1109	145	16	143	143	NUM
arjefm-1109	145	17	respondents	respondent	NOUN
arjefm-1109	145	18	who	who	PRON
arjefm-1109	145	19	were	be	AUX
arjefm-1109	145	20	banks	bank	NOUN
arjefm-1109	145	21	employees	employee	NOUN
arjefm-1109	145	22	within	within	ADP
arjefm-1109	145	23	the	the	DET
arjefm-1109	145	24	uyo	uyo	PROPN
arjefm-1109	145	25	metropolis	metropolis	PROPN
arjefm-1109	145	26	,	,	PUNCT
arjefm-1109	145	27	akwa	akwa	ADJ
arjefm-1109	145	28	ibom	ibom	ADJ
arjefm-1109	145	29	state	state	NOUN
arjefm-1109	145	30	using	use	VERB
arjefm-1109	145	31	the	the	DET
arjefm-1109	145	32	convenience	convenience	NOUN
arjefm-1109	145	33	sampling	sample	VERB
arjefm-1109	145	34	technique	technique	NOUN
arjefm-1109	145	35	.	.	PUNCT
arjefm-1109	146	1	the	the	DET
arjefm-1109	146	2	instrument	instrument	NOUN
arjefm-1109	146	3	used	use	VERB
arjefm-1109	146	4	for	for	ADP
arjefm-1109	146	5	data	datum	NOUN
arjefm-1109	146	6	collection	collection	NOUN
arjefm-1109	146	7	was	be	AUX
arjefm-1109	146	8	a	a	DET
arjefm-1109	146	9	structures	structure	NOUN
arjefm-1109	146	10	questionnaire	questionnaire	NOUN
arjefm-1109	146	11	while	while	SCONJ
arjefm-1109	146	12	the	the	DET
arjefm-1109	146	13	hypotheses	hypothesis	NOUN
arjefm-1109	146	14	were	be	AUX
arjefm-1109	146	15	tested	test	VERB
arjefm-1109	146	16	using	use	VERB
arjefm-1109	146	17	the	the	DET
arjefm-1109	146	18	simple	simple	ADJ
arjefm-1109	146	19	regression	regression	NOUN
arjefm-1109	146	20	at	at	ADP
arjefm-1109	146	21	0.5	0.5	NUM
arjefm-1109	146	22	level	level	NOUN
arjefm-1109	146	23	of	of	ADP
arjefm-1109	146	24	significance	significance	NOUN
arjefm-1109	146	25	.	.	PUNCT
arjefm-1109	147	1	out	out	ADP
arjefm-1109	147	2	of	of	ADP
arjefm-1109	147	3	these	these	DET
arjefm-1109	147	4	143	143	NUM
arjefm-1109	147	5	questionnaires	questionnaire	NOUN
arjefm-1109	147	6	distributed	distribute	VERB
arjefm-1109	147	7	,	,	PUNCT
arjefm-1109	147	8	131	131	NUM
arjefm-1109	147	9	of	of	ADP
arjefm-1109	147	10	them	they	PRON
arjefm-1109	147	11	were	be	AUX
arjefm-1109	147	12	returned	return	VERB
arjefm-1109	147	13	representing	represent	VERB
arjefm-1109	147	14	approximately	approximately	ADV
arjefm-1109	147	15	92	92	NUM
arjefm-1109	147	16	%	%	NOUN
arjefm-1109	147	17	return	return	NOUN
arjefm-1109	147	18	rate	rate	NOUN
arjefm-1109	147	19	.	.	PUNCT
arjefm-1109	148	1	4.0	4.0	NUM
arjefm-1109	148	2	analysis	analysis	NOUN
arjefm-1109	148	3	of	of	ADP
arjefm-1109	148	4	data	datum	NOUN
arjefm-1109	148	5	variables	variable	VERB
arjefm-1109	148	6	number	number	NOUN
arjefm-1109	148	7	of	of	ADP
arjefm-1109	148	8	questionnaire	questionnaire	NOUN
arjefm-1109	148	9	copies	copy	NOUN
arjefm-1109	148	10	administered	administer	VERB
arjefm-1109	148	11	percentage	percentage	NOUN
arjefm-1109	148	12	(	(	PUNCT
arjefm-1109	148	13	%	%	INTJ
arjefm-1109	148	14	)	)	PUNCT
arjefm-1109	148	15	returned	return	VERB
arjefm-1109	148	16	and	and	CCONJ
arjefm-1109	148	17	useable	useable	ADJ
arjefm-1109	148	18	131	131	NUM
arjefm-1109	148	19	91.61	91.61	NUM
arjefm-1109	148	20	not	not	PART
arjefm-1109	148	21	returned	return	VERB
arjefm-1109	148	22	and	and	CCONJ
arjefm-1109	148	23	unuseable	unuseable	ADJ
arjefm-1109	148	24	12	12	NUM
arjefm-1109	148	25	8.39	8.39	NUM
arjefm-1109	148	26	total	total	NOUN
arjefm-1109	148	27	143	143	NUM
arjefm-1109	148	28	100	100	NUM
arjefm-1109	148	29	as	as	SCONJ
arjefm-1109	148	30	shown	show	VERB
arjefm-1109	148	31	in	in	ADP
arjefm-1109	148	32	the	the	DET
arjefm-1109	148	33	table	table	NOUN
arjefm-1109	148	34	above	above	ADP
arjefm-1109	148	35	that	that	PRON
arjefm-1109	148	36	out	out	ADP
arjefm-1109	148	37	of	of	ADP
arjefm-1109	148	38	the	the	DET
arjefm-1109	148	39	143	143	NUM
arjefm-1109	148	40	copies	copy	NOUN
arjefm-1109	148	41	of	of	ADP
arjefm-1109	148	42	questionnaire	questionnaire	NOUN
arjefm-1109	148	43	that	that	PRON
arjefm-1109	148	44	were	be	AUX
arjefm-1109	148	45	administered	administer	VERB
arjefm-1109	148	46	to	to	ADP
arjefm-1109	148	47	the	the	DET
arjefm-1109	148	48	respondents	respondent	NOUN
arjefm-1109	148	49	131	131	NUM
arjefm-1109	148	50	representing	represent	VERB
arjefm-1109	148	51	92	92	NUM
arjefm-1109	148	52	%	%	NOUN
arjefm-1109	148	53	were	be	AUX
arjefm-1109	148	54	returned	return	VERB
arjefm-1109	148	55	in	in	ADP
arjefm-1109	148	56	a	a	DET
arjefm-1109	148	57	useable	useable	ADJ
arjefm-1109	148	58	form	form	NOUN
arjefm-1109	148	59	while	while	SCONJ
arjefm-1109	148	60	the	the	DET
arjefm-1109	148	61	remaining	remain	VERB
arjefm-1109	148	62	12	12	NUM
arjefm-1109	148	63	copies	copy	NOUN
arjefm-1109	148	64	of	of	ADP
arjefm-1109	148	65	8	8	NUM
arjefm-1109	148	66	%	%	NOUN
arjefm-1109	148	67	were	be	AUX
arjefm-1109	148	68	either	either	CCONJ
arjefm-1109	148	69	returned	return	VERB
arjefm-1109	148	70	but	but	CCONJ
arjefm-1109	148	71	not	not	PART
arjefm-1109	148	72	in	in	ADP
arjefm-1109	148	73	useable	useable	ADJ
arjefm-1109	148	74	form	form	NOUN
arjefm-1109	148	75	or	or	CCONJ
arjefm-1109	148	76	not	not	PART
arjefm-1109	148	77	returned	return	VERB
arjefm-1109	148	78	at	at	ADV
arjefm-1109	148	79	all	all	ADV
arjefm-1109	148	80	.	.	PUNCT
arjefm-1109	149	1	test	test	NOUN
arjefm-1109	149	2	of	of	ADP
arjefm-1109	149	3	hypothesis	hypothesis	NOUN
arjefm-1109	149	4	one	one	NUM
arjefm-1109	149	5	mailto:contact@americaserial.com	mailto:contact@americaserial.com	NOUN
arjefm-1109	149	6	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	150	1	american	american	PROPN
arjefm-1109	150	2	research	research	PROPN
arjefm-1109	150	3	journal	journal	PROPN
arjefm-1109	150	4	of	of	ADP
arjefm-1109	150	5	economics	economic	NOUN
arjefm-1109	150	6	,	,	PUNCT
arjefm-1109	150	7	finance	finance	NOUN
arjefm-1109	150	8	and	and	CCONJ
arjefm-1109	150	9	management	management	NOUN
arjefm-1109	150	10	volume	volume	NOUN
arjefm-1109	150	11	12	12	NUM
arjefm-1109	150	12	issue	issue	NOUN
arjefm-1109	150	13	3	3	NUM
arjefm-1109	150	14	,	,	PUNCT
arjefm-1109	150	15	july	july	PROPN
arjefm-1109	150	16	-	-	PUNCT
arjefm-1109	150	17	september	september	PROPN
arjefm-1109	150	18	2024	2024	NUM
arjefm-1109	150	19	issn	issn	NOUN
arjefm-1109	150	20	:	:	PUNCT
arjefm-1109	150	21	2836	2836	NUM
arjefm-1109	150	22	-	-	SYM
arjefm-1109	150	23	9416	9416	NUM
arjefm-1109	150	24	impact	impact	NOUN
arjefm-1109	150	25	factor	factor	NOUN
arjefm-1109	150	26	:	:	PUNCT
arjefm-1109	150	27	5.57	5.57	NUM
arjefm-1109	150	28	journal	journal	NOUN
arjefm-1109	150	29	homepage	homepage	NOUN
arjefm-1109	150	30	:	:	PUNCT
arjefm-1109	150	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	150	32	,	,	PUNCT
arjefm-1109	150	33	email	email	NOUN
arjefm-1109	150	34	:	:	PUNCT
arjefm-1109	150	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	150	36	official	official	ADJ
arjefm-1109	150	37	journal	journal	PROPN
arjefm-1109	150	38	of	of	ADP
arjefm-1109	150	39	america	america	PROPN
arjefm-1109	150	40	serial	serial	PROPN
arjefm-1109	150	41	publication	publication	NOUN
arjefm-1109	150	42	american	american	PROPN
arjefm-1109	150	43	research	research	PROPN
arjefm-1109	150	44	journal	journal	PROPN
arjefm-1109	150	45	of	of	ADP
arjefm-1109	150	46	economics	economic	NOUN
arjefm-1109	150	47	,	,	PUNCT
arjefm-1109	150	48	finance	finance	NOUN
arjefm-1109	150	49	and	and	CCONJ
arjefm-1109	150	50	management	management	NOUN
arjefm-1109	150	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	150	52	,	,	PUNCT
arjefm-1109	150	53	email	email	NOUN
arjefm-1109	150	54	:	:	PUNCT
arjefm-1109	150	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	151	1	56	56	NUM
arjefm-1109	152	1	|	|	ADV
arjefm-1109	152	2	p	p	NOUN
arjefm-1109	152	3	a	a	DET
arjefm-1109	152	4	g	g	NOUN
arjefm-1109	152	5	e	e	NOUN
arjefm-1109	152	6	ho1	ho1	NOUN
arjefm-1109	152	7	:	:	PUNCT
arjefm-1109	152	8	employee	employee	NOUN
arjefm-1109	152	9	motivation	motivation	NOUN
arjefm-1109	152	10	(	(	PUNCT
arjefm-1109	152	11	reward	reward	NOUN
arjefm-1109	152	12	)	)	PUNCT
arjefm-1109	152	13	does	do	AUX
arjefm-1109	152	14	not	not	PART
arjefm-1109	152	15	significantly	significantly	ADV
arjefm-1109	152	16	affect	affect	VERB
arjefm-1109	152	17	employee	employee	NOUN
arjefm-1109	152	18	performance	performance	NOUN
arjefm-1109	152	19	of	of	ADP
arjefm-1109	152	20	commercial	commercial	ADJ
arjefm-1109	152	21	banks	bank	NOUN
arjefm-1109	152	22	.	.	PUNCT
arjefm-1109	153	1	model	model	NOUN
arjefm-1109	153	2	summary	summary	NOUN
arjefm-1109	153	3	of	of	ADP
arjefm-1109	153	4	internal	internal	ADJ
arjefm-1109	153	5	marketing	marketing	NOUN
arjefm-1109	153	6	and	and	CCONJ
arjefm-1109	153	7	employee	employee	NOUN
arjefm-1109	153	8	performance	performance	NOUN
arjefm-1109	153	9	of	of	ADP
arjefm-1109	153	10	commercial	commercial	ADJ
arjefm-1109	153	11	banks	bank	NOUN
arjefm-1109	153	12	model	model	NOUN
arjefm-1109	153	13	r	r	NOUN
arjefm-1109	153	14	r	r	NOUN
arjefm-1109	153	15	square	square	ADJ
arjefm-1109	153	16	adjusted	adjust	VERB
arjefm-1109	153	17	r	r	NOUN
arjefm-1109	153	18	square	square	ADJ
arjefm-1109	153	19	std	std	NOUN
arjefm-1109	153	20	.	.	PUNCT
arjefm-1109	154	1	error	error	NOUN
arjefm-1109	154	2	of	of	ADP
arjefm-1109	154	3	the	the	DET
arjefm-1109	154	4	estimate	estimate	NOUN
arjefm-1109	154	5	1	1	NUM
arjefm-1109	154	6	.847a	.847a	NOUN
arjefm-1109	154	7	.718	.718	NUM
arjefm-1109	154	8	.716	.716	NUM
arjefm-1109	155	1	2.14541	2.14541	NUM
arjefm-1109	155	2	a.	a.	NOUN
arjefm-1109	155	3	predictors	predictor	NOUN
arjefm-1109	155	4	:	:	PUNCT
arjefm-1109	155	5	(	(	PUNCT
arjefm-1109	155	6	constant	constant	ADJ
arjefm-1109	155	7	)	)	PUNCT
arjefm-1109	155	8	,	,	PUNCT
arjefm-1109	155	9	employee	employee	NOUN
arjefm-1109	155	10	motivation	motivation	NOUN
arjefm-1109	155	11	analysis	analysis	NOUN
arjefm-1109	155	12	of	of	ADP
arjefm-1109	155	13	variance	variance	NOUN
arjefm-1109	155	14	of	of	ADP
arjefm-1109	155	15	internal	internal	ADJ
arjefm-1109	155	16	marketing	marketing	NOUN
arjefm-1109	155	17	and	and	CCONJ
arjefm-1109	155	18	employee	employee	NOUN
arjefm-1109	155	19	performance	performance	NOUN
arjefm-1109	155	20	of	of	ADP
arjefm-1109	155	21	commercial	commercial	ADJ
arjefm-1109	155	22	banks	bank	NOUN
arjefm-1109	155	23	a	a	DET
arjefm-1109	155	24	model	model	NOUN
arjefm-1109	155	25	sum	sum	NOUN
arjefm-1109	155	26	of	of	ADP
arjefm-1109	155	27	squares	square	NOUN
arjefm-1109	155	28	df	df	PROPN
arjefm-1109	155	29	mean	mean	PROPN
arjefm-1109	155	30	square	square	PROPN
arjefm-1109	155	31	f	f	PROPN
arjefm-1109	155	32	sig	sig	PROPN
arjefm-1109	155	33	.	.	PROPN
arjefm-1109	155	34	1	1	NUM
arjefm-1109	155	35	regression	regression	NOUN
arjefm-1109	155	36	1689.225	1689.225	NUM
arjefm-1109	155	37	1	1	NUM
arjefm-1109	155	38	1689.225	1689.225	NUM
arjefm-1109	155	39	367.000	367.000	NUM
arjefm-1109	155	40	.000b	.000b	PROPN
arjefm-1109	155	41	residual	residual	ADJ
arjefm-1109	155	42	662.802	662.802	NUM
arjefm-1109	155	43	129	129	NUM
arjefm-1109	155	44	4.603	4.603	NUM
arjefm-1109	155	45	total	total	NOUN
arjefm-1109	155	46	2352.027	2352.027	NUM
arjefm-1109	155	47	130	130	NUM
arjefm-1109	155	48	a.	a.	NOUN
arjefm-1109	155	49	dependent	dependent	ADJ
arjefm-1109	155	50	variable	variable	NOUN
arjefm-1109	155	51	:	:	PUNCT
arjefm-1109	155	52	employee	employee	NOUN
arjefm-1109	155	53	performance	performance	NOUN
arjefm-1109	155	54	b.	b.	PROPN
arjefm-1109	155	55	predictors	predictor	NOUN
arjefm-1109	155	56	:	:	PUNCT
arjefm-1109	155	57	(	(	PUNCT
arjefm-1109	155	58	constant	constant	ADJ
arjefm-1109	155	59	)	)	PUNCT
arjefm-1109	155	60	,	,	PUNCT
arjefm-1109	155	61	employee	employee	NOUN
arjefm-1109	155	62	motivation	motivation	NOUN
arjefm-1109	155	63	coefficientsa	coefficientsa	NOUN
arjefm-1109	155	64	of	of	ADP
arjefm-1109	155	65	internal	internal	ADJ
arjefm-1109	155	66	marketing	marketing	NOUN
arjefm-1109	155	67	and	and	CCONJ
arjefm-1109	155	68	employee	employee	NOUN
arjefm-1109	155	69	performance	performance	NOUN
arjefm-1109	155	70	of	of	ADP
arjefm-1109	155	71	commercial	commercial	ADJ
arjefm-1109	155	72	banks	bank	NOUN
arjefm-1109	155	73	model	model	VERB
arjefm-1109	155	74	unstandardized	unstandardized	ADJ
arjefm-1109	155	75	coefficients	coefficient	NOUN
arjefm-1109	155	76	standardized	standardize	VERB
arjefm-1109	155	77	coefficients	coefficient	NOUN
arjefm-1109	155	78	t	t	PROPN
arjefm-1109	155	79	sig	sig	PROPN
arjefm-1109	155	80	.	.	PUNCT
arjefm-1109	156	1	b	b	X
arjefm-1109	156	2	std	std	PROPN
arjefm-1109	156	3	.	.	NOUN
arjefm-1109	156	4	error	error	NOUN
arjefm-1109	156	5	beta	beta	NOUN
arjefm-1109	156	6	1	1	NUM
arjefm-1109	156	7	(	(	PUNCT
arjefm-1109	156	8	constant	constant	ADJ
arjefm-1109	156	9	)	)	PUNCT
arjefm-1109	156	10	5.897	5.897	NUM
arjefm-1109	156	11	.725	.725	NUM
arjefm-1109	156	12	8.129	8.129	NUM
arjefm-1109	156	13	.000	.000	NUM
arjefm-1109	156	14	employee	employee	NOUN
arjefm-1109	156	15	motivation	motivation	NOUN
arjefm-1109	156	16	.735	.735	NUM
arjefm-1109	156	17	.038	.038	NUM
arjefm-1109	156	18	.847	.847	NUM
arjefm-1109	156	19	19.157	19.157	NUM
arjefm-1109	156	20	.000	.000	NUM
arjefm-1109	156	21	a.	a.	NOUN
arjefm-1109	156	22	dependent	dependent	ADJ
arjefm-1109	156	23	variable	variable	NOUN
arjefm-1109	156	24	:	:	PUNCT
arjefm-1109	157	1	employee	employee	NOUN
arjefm-1109	157	2	performance	performance	NOUN
arjefm-1109	157	3	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	157	4	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	157	5	american	american	PROPN
arjefm-1109	157	6	research	research	PROPN
arjefm-1109	157	7	journal	journal	PROPN
arjefm-1109	157	8	of	of	ADP
arjefm-1109	157	9	economics	economic	NOUN
arjefm-1109	157	10	,	,	PUNCT
arjefm-1109	157	11	finance	finance	NOUN
arjefm-1109	157	12	and	and	CCONJ
arjefm-1109	157	13	management	management	NOUN
arjefm-1109	157	14	volume	volume	NOUN
arjefm-1109	157	15	12	12	NUM
arjefm-1109	157	16	issue	issue	NOUN
arjefm-1109	157	17	3	3	NUM
arjefm-1109	157	18	,	,	PUNCT
arjefm-1109	157	19	july	july	PROPN
arjefm-1109	157	20	-	-	PUNCT
arjefm-1109	157	21	september	september	PROPN
arjefm-1109	157	22	2024	2024	NUM
arjefm-1109	157	23	issn	issn	NOUN
arjefm-1109	157	24	:	:	PUNCT
arjefm-1109	157	25	2836	2836	NUM
arjefm-1109	157	26	-	-	SYM
arjefm-1109	157	27	9416	9416	NUM
arjefm-1109	157	28	impact	impact	NOUN
arjefm-1109	157	29	factor	factor	NOUN
arjefm-1109	157	30	:	:	PUNCT
arjefm-1109	157	31	5.57	5.57	NUM
arjefm-1109	157	32	journal	journal	NOUN
arjefm-1109	157	33	homepage	homepage	NOUN
arjefm-1109	157	34	:	:	PUNCT
arjefm-1109	157	35	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	157	36	,	,	PUNCT
arjefm-1109	157	37	email	email	NOUN
arjefm-1109	157	38	:	:	PUNCT
arjefm-1109	157	39	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	157	40	official	official	ADJ
arjefm-1109	157	41	journal	journal	PROPN
arjefm-1109	157	42	of	of	ADP
arjefm-1109	157	43	america	america	PROPN
arjefm-1109	157	44	serial	serial	PROPN
arjefm-1109	157	45	publication	publication	NOUN
arjefm-1109	157	46	american	american	PROPN
arjefm-1109	157	47	research	research	PROPN
arjefm-1109	157	48	journal	journal	PROPN
arjefm-1109	157	49	of	of	ADP
arjefm-1109	157	50	economics	economic	NOUN
arjefm-1109	157	51	,	,	PUNCT
arjefm-1109	157	52	finance	finance	NOUN
arjefm-1109	157	53	and	and	CCONJ
arjefm-1109	157	54	management	management	NOUN
arjefm-1109	157	55	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	157	56	,	,	PUNCT
arjefm-1109	157	57	email	email	NOUN
arjefm-1109	157	58	:	:	PUNCT
arjefm-1109	157	59	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	157	60	57	57	NUM
arjefm-1109	158	1	|	|	ADV
arjefm-1109	158	2	p	p	NOUN
arjefm-1109	158	3	a	a	DET
arjefm-1109	158	4	g	g	NOUN
arjefm-1109	158	5	e	e	NOUN
arjefm-1109	158	6	the	the	DET
arjefm-1109	158	7	table	table	NOUN
arjefm-1109	158	8	above	above	ADP
arjefm-1109	158	9	with	with	ADP
arjefm-1109	158	10	r	r	NOUN
arjefm-1109	158	11	value	value	NOUN
arjefm-1109	158	12	of	of	ADP
arjefm-1109	158	13	0.847	0.847	NUM
arjefm-1109	158	14	indicates	indicate	VERB
arjefm-1109	158	15	that	that	SCONJ
arjefm-1109	158	16	there	there	PRON
arjefm-1109	158	17	is	be	VERB
arjefm-1109	158	18	a	a	DET
arjefm-1109	158	19	significant	significant	ADJ
arjefm-1109	158	20	influence	influence	NOUN
arjefm-1109	158	21	between	between	ADP
arjefm-1109	158	22	the	the	DET
arjefm-1109	158	23	dependent	dependent	ADJ
arjefm-1109	158	24	and	and	CCONJ
arjefm-1109	158	25	the	the	DET
arjefm-1109	158	26	independent	independent	ADJ
arjefm-1109	158	27	variables	variable	NOUN
arjefm-1109	158	28	.	.	PUNCT
arjefm-1109	159	1	the	the	DET
arjefm-1109	159	2	r	r	NOUN
arjefm-1109	159	3	-	-	PUNCT
arjefm-1109	159	4	square	square	ADJ
arjefm-1109	159	5	value	value	NOUN
arjefm-1109	159	6	of	of	ADP
arjefm-1109	159	7	0.718	0.718	NUM
arjefm-1109	159	8	implies	imply	VERB
arjefm-1109	159	9	that	that	SCONJ
arjefm-1109	159	10	about	about	ADV
arjefm-1109	159	11	71.8	71.8	NUM
arjefm-1109	159	12	%	%	NOUN
arjefm-1109	159	13	of	of	ADP
arjefm-1109	159	14	the	the	DET
arjefm-1109	159	15	variation	variation	NOUN
arjefm-1109	159	16	in	in	ADP
arjefm-1109	159	17	employee	employee	NOUN
arjefm-1109	159	18	performance	performance	NOUN
arjefm-1109	159	19	was	be	AUX
arjefm-1109	159	20	explained	explain	VERB
arjefm-1109	159	21	by	by	ADP
arjefm-1109	159	22	employee	employee	NOUN
arjefm-1109	159	23	motivation	motivation	NOUN
arjefm-1109	159	24	.	.	PUNCT
arjefm-1109	160	1	the	the	DET
arjefm-1109	160	2	f	f	ADV
arjefm-1109	160	3	-	-	PUNCT
arjefm-1109	160	4	calculated	calculate	VERB
arjefm-1109	160	5	value	value	NOUN
arjefm-1109	160	6	of	of	ADP
arjefm-1109	160	7	367.000	367.000	NUM
arjefm-1109	160	8	and	and	CCONJ
arjefm-1109	160	9	p	p	NOUN
arjefm-1109	160	10	-	-	PUNCT
arjefm-1109	160	11	value	value	NOUN
arjefm-1109	160	12	of	of	ADP
arjefm-1109	160	13	0.000	0.000	NUM
arjefm-1109	160	14	implies	imply	VERB
arjefm-1109	160	15	that	that	SCONJ
arjefm-1109	160	16	the	the	DET
arjefm-1109	160	17	model	model	NOUN
arjefm-1109	160	18	was	be	AUX
arjefm-1109	160	19	adequate	adequate	ADJ
arjefm-1109	160	20	.	.	PUNCT
arjefm-1109	161	1	that	that	PRON
arjefm-1109	161	2	is	be	AUX
arjefm-1109	161	3	,	,	PUNCT
arjefm-1109	161	4	the	the	DET
arjefm-1109	161	5	independent	independent	ADJ
arjefm-1109	161	6	variable	variable	NOUN
arjefm-1109	161	7	was	be	AUX
arjefm-1109	161	8	able	able	ADJ
arjefm-1109	161	9	to	to	PART
arjefm-1109	161	10	explain	explain	VERB
arjefm-1109	161	11	the	the	DET
arjefm-1109	161	12	dependent	dependent	ADJ
arjefm-1109	161	13	variable	variable	NOUN
arjefm-1109	161	14	very	very	ADV
arjefm-1109	161	15	well	well	ADV
arjefm-1109	161	16	.	.	PUNCT
arjefm-1109	162	1	the	the	DET
arjefm-1109	162	2	constant	constant	ADJ
arjefm-1109	162	3	value	value	NOUN
arjefm-1109	162	4	of	of	ADP
arjefm-1109	162	5	5.897	5.897	NUM
arjefm-1109	162	6	indicates	indicate	VERB
arjefm-1109	162	7	that	that	SCONJ
arjefm-1109	162	8	keeping	keep	VERB
arjefm-1109	162	9	independent	independent	ADJ
arjefm-1109	162	10	variable	variable	NOUN
arjefm-1109	162	11	(	(	PUNCT
arjefm-1109	162	12	employee	employee	NOUN
arjefm-1109	162	13	motivation	motivation	NOUN
arjefm-1109	162	14	)	)	PUNCT
arjefm-1109	162	15	constant	constant	ADJ
arjefm-1109	162	16	;	;	PUNCT
arjefm-1109	162	17	employee	employee	NOUN
arjefm-1109	162	18	performance	performance	NOUN
arjefm-1109	162	19	will	will	AUX
arjefm-1109	162	20	remain	remain	VERB
arjefm-1109	162	21	at	at	ADP
arjefm-1109	162	22	5.897	5.897	NUM
arjefm-1109	162	23	.	.	PUNCT
arjefm-1109	163	1	the	the	DET
arjefm-1109	163	2	coefficient	coefficient	NOUN
arjefm-1109	163	3	of	of	ADP
arjefm-1109	163	4	employee	employee	NOUN
arjefm-1109	163	5	motivation	motivation	NOUN
arjefm-1109	163	6	was	be	AUX
arjefm-1109	163	7	0.735	0.735	NUM
arjefm-1109	163	8	which	which	PRON
arjefm-1109	163	9	means	mean	VERB
arjefm-1109	163	10	that	that	SCONJ
arjefm-1109	163	11	a	a	DET
arjefm-1109	163	12	unit	unit	NOUN
arjefm-1109	163	13	change	change	NOUN
arjefm-1109	163	14	in	in	ADP
arjefm-1109	163	15	employee	employee	NOUN
arjefm-1109	163	16	motivation	motivation	NOUN
arjefm-1109	163	17	will	will	AUX
arjefm-1109	163	18	lead	lead	VERB
arjefm-1109	163	19	to	to	ADP
arjefm-1109	163	20	0.735	0.735	NUM
arjefm-1109	163	21	unit	unit	NOUN
arjefm-1109	163	22	change	change	NOUN
arjefm-1109	163	23	in	in	ADP
arjefm-1109	163	24	employee	employee	NOUN
arjefm-1109	163	25	performance	performance	NOUN
arjefm-1109	163	26	.	.	PUNCT
arjefm-1109	164	1	the	the	DET
arjefm-1109	164	2	p	p	NOUN
arjefm-1109	164	3	-	-	PUNCT
arjefm-1109	164	4	value	value	NOUN
arjefm-1109	164	5	of	of	ADP
arjefm-1109	164	6	0.000	0.000	NUM
arjefm-1109	164	7	means	mean	VERB
arjefm-1109	164	8	that	that	SCONJ
arjefm-1109	164	9	the	the	DET
arjefm-1109	164	10	effect	effect	NOUN
arjefm-1109	164	11	of	of	ADP
arjefm-1109	164	12	employee	employee	NOUN
arjefm-1109	164	13	motivation	motivation	NOUN
arjefm-1109	164	14	on	on	ADP
arjefm-1109	164	15	employee	employee	NOUN
arjefm-1109	164	16	performance	performance	NOUN
arjefm-1109	164	17	was	be	AUX
arjefm-1109	164	18	statistically	statistically	ADV
arjefm-1109	164	19	significant	significant	ADJ
arjefm-1109	164	20	.	.	PUNCT
arjefm-1109	165	1	test	test	NOUN
arjefm-1109	165	2	of	of	ADP
arjefm-1109	165	3	hypothesis	hypothesis	NOUN
arjefm-1109	165	4	two	two	NUM
arjefm-1109	165	5	h02	h02	NOUN
arjefm-1109	165	6	:	:	PUNCT
arjefm-1109	165	7	effective	effective	ADJ
arjefm-1109	165	8	communication	communication	NOUN
arjefm-1109	165	9	does	do	AUX
arjefm-1109	165	10	not	not	PART
arjefm-1109	165	11	significantly	significantly	ADV
arjefm-1109	165	12	influence	influence	VERB
arjefm-1109	165	13	employee	employee	NOUN
arjefm-1109	165	14	performance	performance	NOUN
arjefm-1109	165	15	of	of	ADP
arjefm-1109	165	16	commercial	commercial	ADJ
arjefm-1109	165	17	banks	bank	NOUN
arjefm-1109	165	18	in	in	ADP
arjefm-1109	165	19	uyo	uyo	NOUN
arjefm-1109	165	20	,	,	PUNCT
arjefm-1109	165	21	akwa	akwa	ADJ
arjefm-1109	165	22	ibom	ibom	ADJ
arjefm-1109	165	23	state.model	state.model	PROPN
arjefm-1109	165	24	summary	summary	NOUN
arjefm-1109	165	25	of	of	ADP
arjefm-1109	165	26	internal	internal	ADJ
arjefm-1109	165	27	marketing	marketing	NOUN
arjefm-1109	165	28	and	and	CCONJ
arjefm-1109	165	29	employee	employee	NOUN
arjefm-1109	165	30	performance	performance	NOUN
arjefm-1109	165	31	of	of	ADP
arjefm-1109	165	32	commercial	commercial	ADJ
arjefm-1109	165	33	banks	bank	NOUN
arjefm-1109	165	34	model	model	NOUN
arjefm-1109	165	35	r	r	NOUN
arjefm-1109	165	36	r	r	NOUN
arjefm-1109	165	37	square	square	ADJ
arjefm-1109	165	38	adjusted	adjust	VERB
arjefm-1109	165	39	r	r	NOUN
arjefm-1109	165	40	square	square	ADJ
arjefm-1109	165	41	std	std	NOUN
arjefm-1109	165	42	.	.	PUNCT
arjefm-1109	166	1	error	error	NOUN
arjefm-1109	166	2	of	of	ADP
arjefm-1109	166	3	the	the	DET
arjefm-1109	166	4	estimate	estimate	NOUN
arjefm-1109	166	5	1	1	NUM
arjefm-1109	166	6	.900a	.900a	NOUN
arjefm-1109	166	7	.810	.810	NUM
arjefm-1109	166	8	.808	.808	NUM
arjefm-1109	166	9	1.76312	1.76312	NUM
arjefm-1109	166	10	a.	a.	NOUN
arjefm-1109	166	11	predictors	predictor	NOUN
arjefm-1109	166	12	:	:	PUNCT
arjefm-1109	166	13	(	(	PUNCT
arjefm-1109	166	14	constant	constant	ADJ
arjefm-1109	166	15	)	)	PUNCT
arjefm-1109	166	16	,	,	PUNCT
arjefm-1109	166	17	effective	effective	ADJ
arjefm-1109	166	18	communication	communication	NOUN
arjefm-1109	166	19	analysis	analysis	NOUN
arjefm-1109	166	20	of	of	ADP
arjefm-1109	166	21	variance	variance	NOUN
arjefm-1109	166	22	a	a	PRON
arjefm-1109	166	23	of	of	ADP
arjefm-1109	166	24	internal	internal	ADJ
arjefm-1109	166	25	marketing	marketing	NOUN
arjefm-1109	166	26	and	and	CCONJ
arjefm-1109	166	27	employee	employee	NOUN
arjefm-1109	166	28	performance	performance	NOUN
arjefm-1109	166	29	of	of	ADP
arjefm-1109	166	30	commercial	commercial	ADJ
arjefm-1109	166	31	banks	bank	NOUN
arjefm-1109	166	32	model	model	NOUN
arjefm-1109	166	33	sum	sum	NOUN
arjefm-1109	166	34	of	of	ADP
arjefm-1109	166	35	squares	square	NOUN
arjefm-1109	166	36	df	df	PROPN
arjefm-1109	166	37	mean	mean	PROPN
arjefm-1109	166	38	square	square	PROPN
arjefm-1109	166	39	f	f	PROPN
arjefm-1109	166	40	sig	sig	PROPN
arjefm-1109	166	41	.	.	PROPN
arjefm-1109	166	42	1	1	NUM
arjefm-1109	166	43	regression	regression	VERB
arjefm-1109	166	44	1904.392	1904.392	NUM
arjefm-1109	166	45	1	1	NUM
arjefm-1109	166	46	1904.392	1904.392	NUM
arjefm-1109	166	47	612.625	612.625	NUM
arjefm-1109	166	48	.000b	.000b	PROPN
arjefm-1109	166	49	residual	residual	ADJ
arjefm-1109	166	50	447.635	447.635	NUM
arjefm-1109	166	51	129	129	NUM
arjefm-1109	166	52	3.109	3.109	NUM
arjefm-1109	166	53	total	total	NOUN
arjefm-1109	166	54	2352.027	2352.027	NUM
arjefm-1109	166	55	130	130	NUM
arjefm-1109	166	56	a.	a.	NOUN
arjefm-1109	166	57	dependent	dependent	ADJ
arjefm-1109	166	58	variable	variable	NOUN
arjefm-1109	166	59	:	:	PUNCT
arjefm-1109	166	60	employee	employee	NOUN
arjefm-1109	166	61	performance	performance	NOUN
arjefm-1109	166	62	b.	b.	PROPN
arjefm-1109	166	63	predictors	predictor	NOUN
arjefm-1109	166	64	:	:	PUNCT
arjefm-1109	166	65	(	(	PUNCT
arjefm-1109	166	66	constant	constant	ADJ
arjefm-1109	166	67	)	)	PUNCT
arjefm-1109	166	68	,	,	PUNCT
arjefm-1109	166	69	effective	effective	ADJ
arjefm-1109	166	70	communication	communication	NOUN
arjefm-1109	166	71	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	166	72	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	167	1	american	american	PROPN
arjefm-1109	167	2	research	research	PROPN
arjefm-1109	167	3	journal	journal	PROPN
arjefm-1109	167	4	of	of	ADP
arjefm-1109	167	5	economics	economic	NOUN
arjefm-1109	167	6	,	,	PUNCT
arjefm-1109	167	7	finance	finance	NOUN
arjefm-1109	167	8	and	and	CCONJ
arjefm-1109	167	9	management	management	NOUN
arjefm-1109	167	10	volume	volume	NOUN
arjefm-1109	167	11	12	12	NUM
arjefm-1109	167	12	issue	issue	NOUN
arjefm-1109	167	13	3	3	NUM
arjefm-1109	167	14	,	,	PUNCT
arjefm-1109	167	15	july	july	PROPN
arjefm-1109	167	16	-	-	PUNCT
arjefm-1109	167	17	september	september	PROPN
arjefm-1109	167	18	2024	2024	NUM
arjefm-1109	167	19	issn	issn	NOUN
arjefm-1109	167	20	:	:	PUNCT
arjefm-1109	167	21	2836	2836	NUM
arjefm-1109	167	22	-	-	SYM
arjefm-1109	167	23	9416	9416	NUM
arjefm-1109	167	24	impact	impact	NOUN
arjefm-1109	167	25	factor	factor	NOUN
arjefm-1109	167	26	:	:	PUNCT
arjefm-1109	167	27	5.57	5.57	NUM
arjefm-1109	167	28	journal	journal	NOUN
arjefm-1109	167	29	homepage	homepage	NOUN
arjefm-1109	167	30	:	:	PUNCT
arjefm-1109	167	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	167	32	,	,	PUNCT
arjefm-1109	167	33	email	email	NOUN
arjefm-1109	167	34	:	:	PUNCT
arjefm-1109	167	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	167	36	official	official	ADJ
arjefm-1109	167	37	journal	journal	PROPN
arjefm-1109	167	38	of	of	ADP
arjefm-1109	167	39	america	america	PROPN
arjefm-1109	167	40	serial	serial	PROPN
arjefm-1109	167	41	publication	publication	NOUN
arjefm-1109	167	42	american	american	PROPN
arjefm-1109	167	43	research	research	PROPN
arjefm-1109	167	44	journal	journal	PROPN
arjefm-1109	167	45	of	of	ADP
arjefm-1109	167	46	economics	economic	NOUN
arjefm-1109	167	47	,	,	PUNCT
arjefm-1109	167	48	finance	finance	NOUN
arjefm-1109	167	49	and	and	CCONJ
arjefm-1109	167	50	management	management	NOUN
arjefm-1109	167	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	167	52	,	,	PUNCT
arjefm-1109	167	53	email	email	NOUN
arjefm-1109	167	54	:	:	PUNCT
arjefm-1109	167	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	168	1	58	58	NUM
arjefm-1109	169	1	|	|	ADV
arjefm-1109	169	2	p	p	X
arjefm-1109	169	3	a	a	DET
arjefm-1109	169	4	g	g	NOUN
arjefm-1109	169	5	e	e	NOUN
arjefm-1109	169	6	coefficientsa	coefficientsa	NOUN
arjefm-1109	169	7	of	of	ADP
arjefm-1109	169	8	internal	internal	ADJ
arjefm-1109	169	9	marketing	marketing	NOUN
arjefm-1109	169	10	and	and	CCONJ
arjefm-1109	169	11	employee	employee	NOUN
arjefm-1109	169	12	performance	performance	NOUN
arjefm-1109	169	13	of	of	ADP
arjefm-1109	169	14	commercial	commercial	ADJ
arjefm-1109	169	15	banks	bank	NOUN
arjefm-1109	169	16	model	model	VERB
arjefm-1109	169	17	unstandardized	unstandardized	ADJ
arjefm-1109	169	18	coefficients	coefficient	NOUN
arjefm-1109	169	19	standardized	standardize	VERB
arjefm-1109	169	20	coefficients	coefficient	NOUN
arjefm-1109	169	21	t	t	PROPN
arjefm-1109	169	22	sig	sig	PROPN
arjefm-1109	169	23	.	.	PUNCT
arjefm-1109	170	1	b	b	X
arjefm-1109	170	2	std	std	PROPN
arjefm-1109	170	3	.	.	NOUN
arjefm-1109	170	4	error	error	NOUN
arjefm-1109	170	5	beta	beta	NOUN
arjefm-1109	170	6	1	1	NUM
arjefm-1109	170	7	(	(	PUNCT
arjefm-1109	170	8	constant	constant	ADJ
arjefm-1109	170	9	)	)	PUNCT
arjefm-1109	170	10	2.686	2.686	NUM
arjefm-1109	170	11	.690	.690	NUM
arjefm-1109	170	12	3.894	3.894	NUM
arjefm-1109	170	13	.000	.000	NUM
arjefm-1109	170	14	effective	effective	ADJ
arjefm-1109	170	15	communic	communic	ADJ
arjefm-1109	170	16	ation	ation	NOUN
arjefm-1109	170	17	.853	.853	NUM
arjefm-1109	170	18	.034	.034	NUM
arjefm-1109	170	19	.900	.900	NUM
arjefm-1109	170	20	24.751	24.751	NUM
arjefm-1109	170	21	.000	.000	NUM
arjefm-1109	170	22	a.	a.	NOUN
arjefm-1109	170	23	dependent	dependent	ADJ
arjefm-1109	170	24	variable	variable	NOUN
arjefm-1109	170	25	:	:	PUNCT
arjefm-1109	170	26	employee	employee	NOUN
arjefm-1109	170	27	performance	performance	NOUN
arjefm-1109	170	28	the	the	DET
arjefm-1109	170	29	table	table	NOUN
arjefm-1109	170	30	above	above	ADP
arjefm-1109	170	31	with	with	ADP
arjefm-1109	170	32	r	r	NOUN
arjefm-1109	170	33	value	value	NOUN
arjefm-1109	170	34	of	of	ADP
arjefm-1109	170	35	0.900	0.900	NUM
arjefm-1109	170	36	indicates	indicate	VERB
arjefm-1109	170	37	that	that	SCONJ
arjefm-1109	170	38	there	there	PRON
arjefm-1109	170	39	is	be	VERB
arjefm-1109	170	40	a	a	DET
arjefm-1109	170	41	significant	significant	ADJ
arjefm-1109	170	42	effect	effect	NOUN
arjefm-1109	170	43	between	between	ADP
arjefm-1109	170	44	the	the	DET
arjefm-1109	170	45	dependent	dependent	ADJ
arjefm-1109	170	46	and	and	CCONJ
arjefm-1109	170	47	the	the	DET
arjefm-1109	170	48	independent	independent	ADJ
arjefm-1109	170	49	variables	variable	NOUN
arjefm-1109	170	50	.	.	PUNCT
arjefm-1109	171	1	the	the	DET
arjefm-1109	171	2	r	r	NOUN
arjefm-1109	171	3	-	-	PUNCT
arjefm-1109	171	4	square	square	ADJ
arjefm-1109	171	5	value	value	NOUN
arjefm-1109	171	6	of	of	ADP
arjefm-1109	171	7	0.810	0.810	NUM
arjefm-1109	171	8	implies	imply	VERB
arjefm-1109	171	9	that	that	SCONJ
arjefm-1109	171	10	about	about	ADV
arjefm-1109	171	11	81.0	81.0	NUM
arjefm-1109	171	12	%	%	NOUN
arjefm-1109	171	13	of	of	ADP
arjefm-1109	171	14	the	the	DET
arjefm-1109	171	15	variation	variation	NOUN
arjefm-1109	171	16	in	in	ADP
arjefm-1109	171	17	employee	employee	NOUN
arjefm-1109	171	18	performance	performance	NOUN
arjefm-1109	171	19	was	be	AUX
arjefm-1109	171	20	explained	explain	VERB
arjefm-1109	171	21	by	by	ADP
arjefm-1109	171	22	effective	effective	ADJ
arjefm-1109	171	23	communication	communication	NOUN
arjefm-1109	171	24	.	.	PUNCT
arjefm-1109	172	1	the	the	DET
arjefm-1109	172	2	f	f	ADV
arjefm-1109	172	3	-	-	PUNCT
arjefm-1109	172	4	calculated	calculate	VERB
arjefm-1109	172	5	value	value	NOUN
arjefm-1109	172	6	of	of	ADP
arjefm-1109	172	7	612.625	612.625	NUM
arjefm-1109	172	8	and	and	CCONJ
arjefm-1109	172	9	p	p	NOUN
arjefm-1109	172	10	-	-	PUNCT
arjefm-1109	172	11	value	value	NOUN
arjefm-1109	172	12	of	of	ADP
arjefm-1109	172	13	0.000	0.000	NUM
arjefm-1109	172	14	implies	imply	VERB
arjefm-1109	172	15	that	that	SCONJ
arjefm-1109	172	16	the	the	DET
arjefm-1109	172	17	model	model	NOUN
arjefm-1109	172	18	was	be	AUX
arjefm-1109	172	19	adequate	adequate	ADJ
arjefm-1109	172	20	.	.	PUNCT
arjefm-1109	173	1	that	that	PRON
arjefm-1109	173	2	is	be	AUX
arjefm-1109	173	3	,	,	PUNCT
arjefm-1109	173	4	the	the	DET
arjefm-1109	173	5	independent	independent	ADJ
arjefm-1109	173	6	variable	variable	NOUN
arjefm-1109	173	7	was	be	AUX
arjefm-1109	173	8	able	able	ADJ
arjefm-1109	173	9	to	to	PART
arjefm-1109	173	10	explain	explain	VERB
arjefm-1109	173	11	the	the	DET
arjefm-1109	173	12	dependent	dependent	ADJ
arjefm-1109	173	13	variable	variable	NOUN
arjefm-1109	173	14	very	very	ADV
arjefm-1109	173	15	well	well	ADV
arjefm-1109	173	16	.	.	PUNCT
arjefm-1109	174	1	the	the	DET
arjefm-1109	174	2	constant	constant	ADJ
arjefm-1109	174	3	value	value	NOUN
arjefm-1109	174	4	of	of	ADP
arjefm-1109	174	5	2.686	2.686	NUM
arjefm-1109	174	6	indicates	indicate	VERB
arjefm-1109	174	7	that	that	SCONJ
arjefm-1109	174	8	keeping	keep	VERB
arjefm-1109	174	9	independent	independent	ADJ
arjefm-1109	174	10	variable	variable	NOUN
arjefm-1109	174	11	(	(	PUNCT
arjefm-1109	174	12	effective	effective	ADJ
arjefm-1109	174	13	communication	communication	NOUN
arjefm-1109	174	14	)	)	PUNCT
arjefm-1109	174	15	constant	constant	ADJ
arjefm-1109	174	16	;	;	PUNCT
arjefm-1109	174	17	employee	employee	NOUN
arjefm-1109	174	18	performance	performance	NOUN
arjefm-1109	174	19	will	will	AUX
arjefm-1109	174	20	remain	remain	VERB
arjefm-1109	174	21	at	at	ADP
arjefm-1109	174	22	2.686	2.686	NUM
arjefm-1109	174	23	.	.	PUNCT
arjefm-1109	175	1	the	the	DET
arjefm-1109	175	2	coefficient	coefficient	NOUN
arjefm-1109	175	3	of	of	ADP
arjefm-1109	175	4	effective	effective	ADJ
arjefm-1109	175	5	communication	communication	NOUN
arjefm-1109	175	6	was	be	AUX
arjefm-1109	175	7	0.853	0.853	NUM
arjefm-1109	175	8	which	which	PRON
arjefm-1109	175	9	means	mean	VERB
arjefm-1109	175	10	that	that	SCONJ
arjefm-1109	175	11	a	a	DET
arjefm-1109	175	12	unit	unit	NOUN
arjefm-1109	175	13	change	change	NOUN
arjefm-1109	175	14	in	in	ADP
arjefm-1109	175	15	effective	effective	ADJ
arjefm-1109	175	16	communication	communication	NOUN
arjefm-1109	175	17	will	will	AUX
arjefm-1109	175	18	lead	lead	VERB
arjefm-1109	175	19	to	to	ADP
arjefm-1109	175	20	0.853	0.853	NUM
arjefm-1109	175	21	unit	unit	NOUN
arjefm-1109	175	22	change	change	NOUN
arjefm-1109	175	23	in	in	ADP
arjefm-1109	175	24	employee	employee	NOUN
arjefm-1109	175	25	performance	performance	NOUN
arjefm-1109	175	26	.	.	PUNCT
arjefm-1109	176	1	the	the	DET
arjefm-1109	176	2	p	p	NOUN
arjefm-1109	176	3	-	-	PUNCT
arjefm-1109	176	4	value	value	NOUN
arjefm-1109	176	5	of	of	ADP
arjefm-1109	176	6	0.000	0.000	NUM
arjefm-1109	176	7	means	mean	VERB
arjefm-1109	176	8	that	that	SCONJ
arjefm-1109	176	9	the	the	DET
arjefm-1109	176	10	influence	influence	NOUN
arjefm-1109	176	11	of	of	ADP
arjefm-1109	176	12	effective	effective	ADJ
arjefm-1109	176	13	communication	communication	NOUN
arjefm-1109	176	14	on	on	ADP
arjefm-1109	176	15	employee	employee	NOUN
arjefm-1109	176	16	performance	performance	NOUN
arjefm-1109	176	17	was	be	AUX
arjefm-1109	176	18	statistically	statistically	ADV
arjefm-1109	176	19	significant	significant	ADJ
arjefm-1109	176	20	.	.	PUNCT
arjefm-1109	177	1	conclusion	conclusion	NOUN
arjefm-1109	177	2	and	and	CCONJ
arjefm-1109	177	3	recommendations	recommendation	NOUN
arjefm-1109	177	4	this	this	DET
arjefm-1109	177	5	study	study	NOUN
arjefm-1109	177	6	examined	examine	VERB
arjefm-1109	177	7	the	the	DET
arjefm-1109	177	8	influence	influence	NOUN
arjefm-1109	177	9	of	of	ADP
arjefm-1109	177	10	internal	internal	ADJ
arjefm-1109	177	11	marketing	marketing	NOUN
arjefm-1109	177	12	strategies	strategy	NOUN
arjefm-1109	177	13	on	on	ADP
arjefm-1109	177	14	employee	employee	NOUN
arjefm-1109	177	15	performance	performance	NOUN
arjefm-1109	177	16	of	of	ADP
arjefm-1109	177	17	commercial	commercial	ADJ
arjefm-1109	177	18	banks	bank	NOUN
arjefm-1109	177	19	in	in	ADP
arjefm-1109	177	20	uyo	uyo	PROPN
arjefm-1109	177	21	metropolis	metropolis	PROPN
arjefm-1109	177	22	,	,	PUNCT
arjefm-1109	177	23	akwa	akwa	ADJ
arjefm-1109	177	24	ibom	ibom	ADJ
arjefm-1109	177	25	state	state	NOUN
arjefm-1109	177	26	.	.	PUNCT
arjefm-1109	178	1	the	the	DET
arjefm-1109	178	2	study	study	NOUN
arjefm-1109	178	3	result	result	NOUN
arjefm-1109	178	4	revealed	reveal	VERB
arjefm-1109	178	5	that	that	SCONJ
arjefm-1109	178	6	internal	internal	ADJ
arjefm-1109	178	7	marketing	marketing	NOUN
arjefm-1109	178	8	strategies	strategy	NOUN
arjefm-1109	178	9	have	have	VERB
arjefm-1109	178	10	significant	significant	ADJ
arjefm-1109	178	11	effect	effect	NOUN
arjefm-1109	178	12	on	on	ADP
arjefm-1109	178	13	employee	employee	NOUN
arjefm-1109	178	14	performances	performance	NOUN
arjefm-1109	178	15	of	of	ADP
arjefm-1109	178	16	commercial	commercial	ADJ
arjefm-1109	178	17	banks	bank	NOUN
arjefm-1109	178	18	.	.	PUNCT
arjefm-1109	179	1	this	this	PRON
arjefm-1109	179	2	means	mean	VERB
arjefm-1109	179	3	that	that	SCONJ
arjefm-1109	179	4	every	every	DET
arjefm-1109	179	5	unit	unit	NOUN
arjefm-1109	179	6	that	that	PRON
arjefm-1109	179	7	internal	internal	ADJ
arjefm-1109	179	8	marketing	marketing	NOUN
arjefm-1109	179	9	strategies	strategy	NOUN
arjefm-1109	179	10	such	such	ADJ
arjefm-1109	179	11	as	as	ADP
arjefm-1109	179	12	(	(	PUNCT
arjefm-1109	179	13	motivation	motivation	NOUN
arjefm-1109	179	14	/	/	SYM
arjefm-1109	179	15	reward	reward	NOUN
arjefm-1109	179	16	and	and	CCONJ
arjefm-1109	179	17	effective	effective	ADJ
arjefm-1109	179	18	communication	communication	NOUN
arjefm-1109	179	19	)	)	PUNCT
arjefm-1109	179	20	increases	increase	NOUN
arjefm-1109	179	21	,	,	PUNCT
arjefm-1109	179	22	employee	employee	NOUN
arjefm-1109	179	23	performance	performance	NOUN
arjefm-1109	179	24	of	of	ADP
arjefm-1109	179	25	the	the	DET
arjefm-1109	179	26	banks	bank	NOUN
arjefm-1109	179	27	will	will	AUX
arjefm-1109	179	28	also	also	ADV
arjefm-1109	179	29	increase	increase	VERB
arjefm-1109	179	30	.	.	PUNCT
arjefm-1109	180	1	based	base	VERB
arjefm-1109	180	2	on	on	ADP
arjefm-1109	180	3	the	the	DET
arjefm-1109	180	4	findings	finding	NOUN
arjefm-1109	180	5	and	and	CCONJ
arjefm-1109	180	6	conclusion	conclusion	NOUN
arjefm-1109	180	7	of	of	ADP
arjefm-1109	180	8	the	the	DET
arjefm-1109	180	9	study	study	NOUN
arjefm-1109	180	10	,	,	PUNCT
arjefm-1109	180	11	we	we	PRON
arjefm-1109	180	12	proposed	propose	VERB
arjefm-1109	180	13	the	the	DET
arjefm-1109	180	14	following	follow	VERB
arjefm-1109	180	15	recommendations	recommendation	NOUN
arjefm-1109	180	16	:	:	PUNCT
arjefm-1109	180	17	1	1	X
arjefm-1109	180	18	.	.	X
arjefm-1109	180	19	marketing	marketing	NOUN
arjefm-1109	180	20	managers	manager	NOUN
arjefm-1109	180	21	of	of	ADP
arjefm-1109	180	22	commercial	commercial	ADJ
arjefm-1109	180	23	banks	bank	NOUN
arjefm-1109	180	24	should	should	AUX
arjefm-1109	180	25	develop	develop	VERB
arjefm-1109	180	26	and	and	CCONJ
arjefm-1109	180	27	implement	implement	VERB
arjefm-1109	180	28	structured	structured	ADJ
arjefm-1109	180	29	rewards	reward	NOUN
arjefm-1109	180	30	systems	system	NOUN
arjefm-1109	180	31	that	that	PRON
arjefm-1109	180	32	recognize	recognize	VERB
arjefm-1109	180	33	and	and	CCONJ
arjefm-1109	180	34	incentivize	incentivize	VERB
arjefm-1109	180	35	high	high	ADJ
arjefm-1109	180	36	performance	performance	NOUN
arjefm-1109	180	37	among	among	ADP
arjefm-1109	180	38	employees	employee	NOUN
arjefm-1109	180	39	.	.	PUNCT
arjefm-1109	181	1	this	this	PRON
arjefm-1109	181	2	could	could	AUX
arjefm-1109	181	3	include	include	VERB
arjefm-1109	181	4	bonuses	bonus	NOUN
arjefm-1109	181	5	,	,	PUNCT
arjefm-1109	181	6	recognition	recognition	NOUN
arjefm-1109	181	7	programs	program	NOUN
arjefm-1109	181	8	and	and	CCONJ
arjefm-1109	181	9	performance	performance	NOUN
arjefm-1109	181	10	based	base	VERB
arjefm-1109	181	11	promotions	promotion	NOUN
arjefm-1109	181	12	.	.	PUNCT
arjefm-1109	182	1	they	they	PRON
arjefm-1109	182	2	should	should	AUX
arjefm-1109	182	3	enhance	enhance	VERB
arjefm-1109	182	4	effective	effective	ADJ
arjefm-1109	182	5	use	use	NOUN
arjefm-1109	182	6	of	of	ADP
arjefm-1109	182	7	motivations	motivation	NOUN
arjefm-1109	182	8	(	(	PUNCT
arjefm-1109	182	9	rewards	reward	NOUN
arjefm-1109	182	10	)	)	PUNCT
arjefm-1109	182	11	to	to	PART
arjefm-1109	182	12	increase	increase	VERB
arjefm-1109	182	13	employee	employee	NOUN
arjefm-1109	182	14	performance	performance	NOUN
arjefm-1109	182	15	2	2	NUM
arjefm-1109	182	16	.	.	PUNCT
arjefm-1109	183	1	they	they	PRON
arjefm-1109	183	2	should	should	AUX
arjefm-1109	183	3	develop	develop	VERB
arjefm-1109	183	4	and	and	CCONJ
arjefm-1109	183	5	implement	implement	VERB
arjefm-1109	183	6	training	training	NOUN
arjefm-1109	183	7	programs	program	NOUN
arjefm-1109	183	8	focused	focus	VERB
arjefm-1109	183	9	on	on	ADP
arjefm-1109	183	10	enhancing	enhance	VERB
arjefm-1109	183	11	communication	communication	NOUN
arjefm-1109	183	12	skills	skill	NOUN
arjefm-1109	183	13	for	for	ADP
arjefm-1109	183	14	employees	employee	NOUN
arjefm-1109	183	15	at	at	ADP
arjefm-1109	183	16	all	all	DET
arjefm-1109	183	17	levels	level	NOUN
arjefm-1109	183	18	.	.	PUNCT
arjefm-1109	184	1	these	these	DET
arjefm-1109	184	2	programs	program	NOUN
arjefm-1109	184	3	should	should	AUX
arjefm-1109	184	4	cover	cover	VERB
arjefm-1109	184	5	verbal	verbal	ADJ
arjefm-1109	184	6	,	,	PUNCT
arjefm-1109	184	7	non	non	ADJ
arjefm-1109	184	8	-	-	ADJ
arjefm-1109	184	9	verbal	verbal	ADJ
arjefm-1109	184	10	,	,	PUNCT
arjefm-1109	184	11	written	write	VERB
arjefm-1109	184	12	and	and	CCONJ
arjefm-1109	184	13	digital	digital	ADJ
arjefm-1109	184	14	communication	communication	NOUN
arjefm-1109	184	15	techniques	technique	NOUN
arjefm-1109	184	16	.	.	PUNCT
arjefm-1109	185	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	185	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	186	1	american	american	PROPN
arjefm-1109	186	2	research	research	PROPN
arjefm-1109	186	3	journal	journal	PROPN
arjefm-1109	186	4	of	of	ADP
arjefm-1109	186	5	economics	economic	NOUN
arjefm-1109	186	6	,	,	PUNCT
arjefm-1109	186	7	finance	finance	NOUN
arjefm-1109	186	8	and	and	CCONJ
arjefm-1109	186	9	management	management	NOUN
arjefm-1109	186	10	volume	volume	NOUN
arjefm-1109	186	11	12	12	NUM
arjefm-1109	186	12	issue	issue	NOUN
arjefm-1109	186	13	3	3	NUM
arjefm-1109	186	14	,	,	PUNCT
arjefm-1109	186	15	july	july	PROPN
arjefm-1109	186	16	-	-	PUNCT
arjefm-1109	186	17	september	september	PROPN
arjefm-1109	186	18	2024	2024	NUM
arjefm-1109	186	19	issn	issn	NOUN
arjefm-1109	186	20	:	:	PUNCT
arjefm-1109	186	21	2836	2836	NUM
arjefm-1109	186	22	-	-	SYM
arjefm-1109	186	23	9416	9416	NUM
arjefm-1109	186	24	impact	impact	NOUN
arjefm-1109	186	25	factor	factor	NOUN
arjefm-1109	186	26	:	:	PUNCT
arjefm-1109	186	27	5.57	5.57	NUM
arjefm-1109	186	28	journal	journal	NOUN
arjefm-1109	186	29	homepage	homepage	NOUN
arjefm-1109	186	30	:	:	PUNCT
arjefm-1109	186	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	186	32	,	,	PUNCT
arjefm-1109	186	33	email	email	NOUN
arjefm-1109	186	34	:	:	PUNCT
arjefm-1109	186	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	186	36	official	official	ADJ
arjefm-1109	186	37	journal	journal	PROPN
arjefm-1109	186	38	of	of	ADP
arjefm-1109	186	39	america	america	PROPN
arjefm-1109	186	40	serial	serial	PROPN
arjefm-1109	186	41	publication	publication	NOUN
arjefm-1109	186	42	american	american	PROPN
arjefm-1109	186	43	research	research	PROPN
arjefm-1109	186	44	journal	journal	PROPN
arjefm-1109	186	45	of	of	ADP
arjefm-1109	186	46	economics	economic	NOUN
arjefm-1109	186	47	,	,	PUNCT
arjefm-1109	186	48	finance	finance	NOUN
arjefm-1109	186	49	and	and	CCONJ
arjefm-1109	186	50	management	management	NOUN
arjefm-1109	186	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	186	52	,	,	PUNCT
arjefm-1109	186	53	email	email	NOUN
arjefm-1109	186	54	:	:	PUNCT
arjefm-1109	186	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	187	1	59	59	NUM
arjefm-1109	188	1	|	|	ADV
arjefm-1109	188	2	p	p	X
arjefm-1109	188	3	a	a	DET
arjefm-1109	188	4	g	g	NOUN
arjefm-1109	188	5	e	e	NOUN
arjefm-1109	188	6	contribution	contribution	NOUN
arjefm-1109	188	7	to	to	PART
arjefm-1109	188	8	knowledge	knowledge	VERB
arjefm-1109	188	9	this	this	DET
arjefm-1109	188	10	study	study	NOUN
arjefm-1109	188	11	has	have	AUX
arjefm-1109	188	12	provided	provide	VERB
arjefm-1109	188	13	practical	practical	ADJ
arjefm-1109	188	14	recommendations	recommendation	NOUN
arjefm-1109	188	15	for	for	ADP
arjefm-1109	188	16	deposit	deposit	NOUN
arjefm-1109	188	17	money	money	NOUN
arjefm-1109	188	18	banks	bank	NOUN
arjefm-1109	188	19	on	on	ADP
arjefm-1109	188	20	how	how	SCONJ
arjefm-1109	188	21	to	to	PART
arjefm-1109	188	22	design	design	VERB
arjefm-1109	188	23	and	and	CCONJ
arjefm-1109	188	24	implement	implement	VERB
arjefm-1109	188	25	effective	effective	ADJ
arjefm-1109	188	26	internal	internal	ADJ
arjefm-1109	188	27	marketing	marketing	NOUN
arjefm-1109	188	28	strategies	strategy	NOUN
arjefm-1109	188	29	to	to	PART
arjefm-1109	188	30	enhance	enhance	VERB
arjefm-1109	188	31	employee	employee	NOUN
arjefm-1109	188	32	performance	performance	NOUN
arjefm-1109	188	33	.	.	PUNCT
arjefm-1109	189	1	these	these	PRON
arjefm-1109	189	2	include	include	VERB
arjefm-1109	189	3	guidance	guidance	NOUN
arjefm-1109	189	4	on	on	ADP
arjefm-1109	189	5	leadership	leadership	NOUN
arjefm-1109	189	6	practices	practice	NOUN
arjefm-1109	189	7	,	,	PUNCT
arjefm-1109	189	8	communication	communication	NOUN
arjefm-1109	189	9	channels	channel	NOUN
arjefm-1109	189	10	,	,	PUNCT
arjefm-1109	189	11	performance	performance	NOUN
arjefm-1109	189	12	management	management	NOUN
arjefm-1109	189	13	systems	system	NOUN
arjefm-1109	189	14	and	and	CCONJ
arjefm-1109	189	15	employee	employee	NOUN
arjefm-1109	189	16	recognition	recognition	NOUN
arjefm-1109	189	17	programs	program	NOUN
arjefm-1109	189	18	tailored	tailor	VERB
arjefm-1109	189	19	to	to	ADP
arjefm-1109	189	20	the	the	DET
arjefm-1109	189	21	banking	banking	NOUN
arjefm-1109	189	22	industry	industry	NOUN
arjefm-1109	189	23	context	context	NOUN
arjefm-1109	189	24	.	.	PUNCT
arjefm-1109	190	1	the	the	DET
arjefm-1109	190	2	study	study	NOUN
arjefm-1109	190	3	findings	finding	NOUN
arjefm-1109	190	4	has	have	AUX
arjefm-1109	190	5	offered	offer	VERB
arjefm-1109	190	6	valuable	valuable	ADJ
arjefm-1109	190	7	insights	insight	NOUN
arjefm-1109	190	8	into	into	ADP
arjefm-1109	190	9	the	the	DET
arjefm-1109	190	10	role	role	NOUN
arjefm-1109	190	11	of	of	ADP
arjefm-1109	190	12	internal	internal	ADJ
arjefm-1109	190	13	marketing	marketing	NOUN
arjefm-1109	190	14	in	in	ADP
arjefm-1109	190	15	driving	drive	VERB
arjefm-1109	190	16	employee	employee	NOUN
arjefm-1109	190	17	performance	performance	NOUN
arjefm-1109	190	18	within	within	ADP
arjefm-1109	190	19	deposit	deposit	NOUN
arjefm-1109	190	20	money	money	NOUN
arjefm-1109	190	21	banks	bank	NOUN
arjefm-1109	190	22	,	,	PUNCT
arjefm-1109	190	23	contributing	contribute	VERB
arjefm-1109	190	24	to	to	ADP
arjefm-1109	190	25	both	both	CCONJ
arjefm-1109	190	26	theoretical	theoretical	ADJ
arjefm-1109	190	27	knowledge	knowledge	NOUN
arjefm-1109	190	28	and	and	CCONJ
arjefm-1109	190	29	practical	practical	ADJ
arjefm-1109	190	30	implications	implication	NOUN
arjefm-1109	190	31	for	for	ADP
arjefm-1109	190	32	organizational	organizational	ADJ
arjefm-1109	190	33	management	management	NOUN
arjefm-1109	190	34	and	and	CCONJ
arjefm-1109	190	35	strategy	strategy	NOUN
arjefm-1109	190	36	.	.	PUNCT
arjefm-1109	191	1	references	reference	NOUN
arjefm-1109	191	2	agodi	agodi	PROPN
arjefm-1109	191	3	,	,	PUNCT
arjefm-1109	191	4	j.	j.	PROPN
arjefm-1109	191	5	e.	e.	PROPN
arjefm-1109	191	6	,	,	PUNCT
arjefm-1109	191	7	aniekan	aniekan	PROPN
arjefm-1109	191	8	e.	e.	PROPN
arjefm-1109	191	9	a.	a.	PROPN
arjefm-1109	191	10	,	,	PUNCT
arjefm-1109	191	11	and	and	CCONJ
arjefm-1109	191	12	oladipupo	oladipupo	NOUN
arjefm-1109	191	13	,	,	PUNCT
arjefm-1109	191	14	a.	a.	NOUN
arjefm-1109	191	15	(	(	PUNCT
arjefm-1109	191	16	2016	2016	NUM
arjefm-1109	191	17	)	)	PUNCT
arjefm-1109	191	18	.	.	PUNCT
arjefm-1109	192	1	determinants	determinant	NOUN
arjefm-1109	192	2	of	of	ADP
arjefm-1109	192	3	customers	customer	NOUN
arjefm-1109	192	4	’	'	PUNCT
arjefm-1109	192	5	patronage	patronage	NOUN
arjefm-1109	192	6	of	of	ADP
arjefm-1109	192	7	fast	fast	ADJ
arjefm-1109	192	8	food	food	NOUN
arjefm-1109	192	9	restaurants	restaurant	NOUN
arjefm-1109	192	10	in	in	ADP
arjefm-1109	192	11	umuahia	umuahia	PROPN
arjefm-1109	192	12	,	,	PUNCT
arjefm-1109	192	13	abia	abia	PROPN
arjefm-1109	192	14	state	state	PROPN
arjefm-1109	192	15	,	,	PUNCT
arjefm-1109	192	16	nigeria	nigeria	PROPN
arjefm-1109	192	17	;	;	PUNCT
arjefm-1109	192	18	journal	journal	NOUN
arjefm-1109	192	19	of	of	ADP
arjefm-1109	192	20	economic	economic	ADJ
arjefm-1109	192	21	research	research	NOUN
arjefm-1109	192	22	and	and	CCONJ
arjefm-1109	192	23	entrepreneurship	entrepreneurship	NOUN
arjefm-1109	192	24	development	development	NOUN
arjefm-1109	192	25	.	.	PUNCT
arjefm-1109	193	1	issn	issn	PROPN
arjefm-1109	193	2	98765432	98765432	NUM
arjefm-1109	193	3	:	:	PUNCT
arjefm-1109	193	4	vol	vol	NOUN
arjefm-1109	193	5	.	.	NOUN
arjefm-1109	194	1	2	2	NUM
arjefm-1109	194	2	,	,	PUNCT
arjefm-1109	194	3	no	no	INTJ
arjefm-1109	194	4	.	.	NOUN
arjefm-1109	194	5	2	2	X
arjefm-1109	194	6	.	.	X
arjefm-1109	194	7	agodi	agodi	PROPN
arjefm-1109	194	8	,	,	PUNCT
arjefm-1109	194	9	j.	j.	PROPN
arjefm-1109	194	10	e.	e.	PROPN
arjefm-1109	194	11	,	,	PUNCT
arjefm-1109	194	12	ahaiwe	ahaiwe	PROPN
arjefm-1109	194	13	,	,	PUNCT
arjefm-1109	194	14	e.	e.	PROPN
arjefm-1109	194	15	o.	o.	PROPN
arjefm-1109	194	16	,	,	PUNCT
arjefm-1109	194	17	awah	awah	PROPN
arjefm-1109	194	18	,	,	PUNCT
arjefm-1109	194	19	a.	a.	PROPN
arjefm-1109	194	20	e.	e.	PROPN
arjefm-1109	194	21	(	(	PUNCT
arjefm-1109	194	22	2017	2017	NUM
arjefm-1109	194	23	)	)	PUNCT
arjefm-1109	194	24	.	.	PUNCT
arjefm-1109	195	1	salesman	salesman	NOUN
arjefm-1109	195	2	’s	’s	PART
arjefm-1109	195	3	personality	personality	NOUN
arjefm-1109	195	4	trait	trait	NOUN
arjefm-1109	195	5	and	and	CCONJ
arjefm-1109	195	6	its	its	PRON
arjefm-1109	195	7	effects	effect	NOUN
arjefm-1109	195	8	on	on	ADP
arjefm-1109	195	9	sales	sale	NOUN
arjefm-1109	195	10	performance	performance	NOUN
arjefm-1109	195	11	:	:	PUNCT
arjefm-1109	195	12	study	study	NOUN
arjefm-1109	195	13	of	of	ADP
arjefm-1109	195	14	fast	fast	ADJ
arjefm-1109	195	15	moving	move	VERB
arjefm-1109	195	16	consumer	consumer	NOUN
arjefm-1109	195	17	goods	good	NOUN
arjefm-1109	195	18	(	(	PUNCT
arjefm-1109	195	19	fmcg	fmcg	PROPN
arjefm-1109	195	20	)	)	PUNCT
arjefm-1109	195	21	in	in	ADP
arjefm-1109	195	22	abia	abia	PROPN
arjefm-1109	195	23	state	state	PROPN
arjefm-1109	195	24	,	,	PUNCT
arjefm-1109	195	25	nigeria	nigeria	PROPN
arjefm-1109	195	26	,	,	PUNCT
arjefm-1109	195	27	international	international	ADJ
arjefm-1109	195	28	journal	journal	NOUN
arjefm-1109	195	29	of	of	ADP
arjefm-1109	195	30	economics	economic	NOUN
arjefm-1109	195	31	and	and	CCONJ
arjefm-1109	195	32	sustainable	sustainable	ADJ
arjefm-1109	195	33	development	development	NOUN
arjefm-1109	195	34	vol	vol	NOUN
arjefm-1109	195	35	.	.	PROPN
arjefm-1109	195	36	8	8	NUM
arjefm-1109	195	37	,	,	PUNCT
arjefm-1109	195	38	no	no	INTJ
arjefm-1109	195	39	.	.	NOUN
arjefm-1109	195	40	24	24	NUM
arjefm-1109	195	41	.	.	PUNCT
arjefm-1109	196	1	agodi	agodi	PROPN
arjefm-1109	196	2	,	,	PUNCT
arjefm-1109	196	3	j.e	j.e	PROPN
arjefm-1109	196	4	.	.	PROPN
arjefm-1109	196	5	,	,	PUNCT
arjefm-1109	196	6	kalu	kalu	PROPN
arjefm-1109	196	7	,	,	PUNCT
arjefm-1109	196	8	a.o	a.o	PROPN
arjefm-1109	196	9	.	.	PROPN
arjefm-1109	196	10	and	and	CCONJ
arjefm-1109	196	11	awah	awah	PROPN
arjefm-1109	196	12	,	,	PUNCT
arjefm-1109	196	13	a.e	a.e	PROPN
arjefm-1109	196	14	.	.	PROPN
arjefm-1109	196	15	(	(	PUNCT
arjefm-1109	196	16	2021	2021	NUM
arjefm-1109	196	17	)	)	PUNCT
arjefm-1109	196	18	.	.	PUNCT
arjefm-1109	197	1	impact	impact	NOUN
arjefm-1109	197	2	of	of	ADP
arjefm-1109	197	3	service	service	NOUN
arjefm-1109	197	4	recovery	recovery	NOUN
arjefm-1109	197	5	on	on	ADP
arjefm-1109	197	6	customer	customer	NOUN
arjefm-1109	197	7	loyalty	loyalty	NOUN
arjefm-1109	197	8	of	of	ADP
arjefm-1109	197	9	selected	select	VERB
arjefm-1109	197	10	smes	sme	NOUN
arjefm-1109	197	11	in	in	ADP
arjefm-1109	197	12	abia	abia	PROPN
arjefm-1109	197	13	state	state	PROPN
arjefm-1109	197	14	,	,	PUNCT
arjefm-1109	197	15	nigeria	nigeria	PROPN
arjefm-1109	197	16	,	,	PUNCT
arjefm-1109	197	17	journal	journal	NOUN
arjefm-1109	197	18	of	of	ADP
arjefm-1109	197	19	business	business	PROPN
arjefm-1109	197	20	administration	administration	PROPN
arjefm-1109	197	21	and	and	CCONJ
arjefm-1109	197	22	management	management	NOUN
arjefm-1109	197	23	science	science	NOUN
arjefm-1109	197	24	,	,	PUNCT
arjefm-1109	197	25	alex	alex	PROPN
arjefm-1109	197	26	ekwueme	ekwueme	PROPN
arjefm-1109	197	27	federal	federal	PROPN
arjefm-1109	197	28	university	university	PROPN
arjefm-1109	197	29	,	,	PUNCT
arjefm-1109	197	30	1(1	1(1	NUM
arjefm-1109	197	31	)	)	PUNCT
arjefm-1109	197	32	,	,	PUNCT
arjefm-1109	197	33	143	143	NUM
arjefm-1109	197	34	-	-	SYM
arjefm-1109	197	35	150	150	NUM
arjefm-1109	197	36	amangala	amangala	NOUN
arjefm-1109	197	37	,	,	PUNCT
arjefm-1109	197	38	e.	e.	PROPN
arjefm-1109	197	39	and	and	CCONJ
arjefm-1109	197	40	wali	wali	PROPN
arjefm-1109	197	41	,	,	PUNCT
arjefm-1109	197	42	a.	a.	NOUN
arjefm-1109	197	43	(	(	PUNCT
arjefm-1109	197	44	2013	2013	NUM
arjefm-1109	197	45	)	)	PUNCT
arjefm-1109	197	46	.	.	PUNCT
arjefm-1109	198	1	internal	internal	ADJ
arjefm-1109	198	2	marketing	marketing	NOUN
arjefm-1109	198	3	strategy	strategy	NOUN
arjefm-1109	198	4	and	and	CCONJ
arjefm-1109	198	5	employee	employee	NOUN
arjefm-1109	198	6	performance	performance	NOUN
arjefm-1109	198	7	,	,	PUNCT
arjefm-1109	198	8	european	european	PROPN
arjefm-1109	198	9	journal	journal	PROPN
arjefm-1109	198	10	of	of	ADP
arjefm-1109	198	11	business	business	NOUN
arjefm-1109	198	12	and	and	CCONJ
arjefm-1109	198	13	management	management	NOUN
arjefm-1109	198	14	,	,	PUNCT
arjefm-1109	198	15	5(31),1	5(31),1	NUM
arjefm-1109	198	16	-1	-1	NOUN
arjefm-1109	198	17	6	6	NUM
arjefm-1109	198	18	.	.	PUNCT
arjefm-1109	199	1	ahmed	ahmed	PROPN
arjefm-1109	199	2	,	,	PUNCT
arjefm-1109	199	3	i	i	PRON
arjefm-1109	199	4	,	,	PUNCT
arjefm-1109	199	5	nawaz	nawaz	NOUN
arjefm-1109	199	6	,	,	PUNCT
arjefm-1109	199	7	m.	m.	NOUN
arjefm-1109	199	8	m.	m.	PROPN
arjefm-1109	199	9	iqbal	iqbal	PROPN
arjefm-1109	199	10	,	,	PUNCT
arjefm-1109	199	11	n.	n.	PROPN
arjefm-1109	199	12	,	,	PUNCT
arjefm-1109	199	13	ali	ali	PROPN
arjefm-1109	199	14	,	,	PUNCT
arjefm-1109	199	15	i.	i.	PROPN
arjefm-1109	199	16	shawkat	shawkat	PROPN
arjefm-1109	199	17	,	,	PUNCT
arjefm-1109	199	18	z.	z.	PROPN
arjefm-1109	199	19	,	,	PUNCT
arjefm-1109	199	20	and	and	CCONJ
arjefm-1109	199	21	usman	usman	PROPN
arjefm-1109	199	22	(	(	PUNCT
arjefm-1109	199	23	2010	2010	NUM
arjefm-1109	199	24	)	)	PUNCT
arjefm-1109	199	25	.	.	PUNCT
arjefm-1109	200	1	effects	effect	NOUN
arjefm-1109	200	2	of	of	ADP
arjefm-1109	200	3	motivational	motivational	ADJ
arjefm-1109	200	4	factors	factor	NOUN
arjefm-1109	200	5	of	of	ADP
arjefm-1109	200	6	employee	employee	NOUN
arjefm-1109	200	7	satisfaction	satisfaction	NOUN
arjefm-1109	200	8	:	:	PUNCT
arjefm-1109	200	9	a	a	DET
arjefm-1109	200	10	case	case	NOUN
arjefm-1109	200	11	study	study	NOUN
arjefm-1109	200	12	of	of	ADP
arjefm-1109	200	13	university	university	NOUN
arjefm-1109	200	14	of	of	ADP
arjefm-1109	200	15	the	the	DET
arjefm-1109	200	16	punjab	punjab	PROPN
arjefm-1109	200	17	,	,	PUNCT
arjefm-1109	200	18	pakistan	pakistan	PROPN
arjefm-1109	200	19	.	.	PUNCT
arjefm-1109	201	1	international	international	ADJ
arjefm-1109	201	2	journal	journal	PROPN
arjefm-1109	201	3	of	of	ADP
arjefm-1109	201	4	business	business	NOUN
arjefm-1109	201	5	and	and	CCONJ
arjefm-1109	201	6	management	management	NOUN
arjefm-1109	201	7	,	,	PUNCT
arjefm-1109	201	8	5(3	5(3	NUM
arjefm-1109	201	9	):	):	PUNCT
arjefm-1109	201	10	70	70	NUM
arjefm-1109	201	11	.	.	PUNCT
arjefm-1109	202	1	ahmed	ahmed	PROPN
arjefm-1109	202	2	,	,	PUNCT
arjefm-1109	202	3	n.	n.	PROPN
arjefm-1109	202	4	,	,	PUNCT
arjefm-1109	202	5	iqbal	iqbal	PROPN
arjefm-1109	202	6	,	,	PUNCT
arjefm-1109	202	7	n.	n.	PROPN
arjefm-1109	202	8	and	and	CCONJ
arjefm-1109	202	9	rafiq	rafiq	PROPN
arjefm-1109	202	10	,	,	PUNCT
arjefm-1109	202	11	m.	m.	NOUN
arjefm-1109	202	12	(	(	PUNCT
arjefm-1109	202	13	2012	2012	NUM
arjefm-1109	202	14	)	)	PUNCT
arjefm-1109	202	15	.	.	PUNCT
arjefm-1109	203	1	the	the	DET
arjefm-1109	203	2	effect	effect	NOUN
arjefm-1109	203	3	of	of	ADP
arjefm-1109	203	4	internal	internal	ADJ
arjefm-1109	203	5	market	market	NOUN
arjefm-1109	203	6	on	on	ADP
arjefm-1109	203	7	employee	employee	NOUN
arjefm-1109	203	8	retention	retention	NOUN
arjefm-1109	203	9	in	in	ADP
arjefm-1109	203	10	pakistani	pakistani	ADJ
arjefm-1109	203	11	banks	bank	NOUN
arjefm-1109	203	12	.	.	PUNCT
arjefm-1109	204	1	international	international	ADJ
arjefm-1109	204	2	journal	journal	PROPN
arjefm-1109	204	3	of	of	ADP
arjefm-1109	204	4	academic	academic	ADJ
arjefm-1109	204	5	research	research	NOUN
arjefm-1109	204	6	and	and	CCONJ
arjefm-1109	204	7	social	social	ADJ
arjefm-1109	204	8	sciences	science	NOUN
arjefm-1109	204	9	,	,	PUNCT
arjefm-1109	204	10	2(8	2(8	NUM
arjefm-1109	204	11	)	)	PUNCT
arjefm-1109	204	12	,	,	PUNCT
arjefm-1109	204	13	270	270	NUM
arjefm-1109	204	14	280	280	NUM
arjefm-1109	204	15	.	.	PUNCT
arjefm-1109	205	1	ahmed	ahme	VERB
arjefm-1109	205	2	,	,	PUNCT
arjefm-1109	205	3	p.	p.	PROPN
arjefm-1109	205	4	k.	k.	PROPN
arjefm-1109	206	1	and	and	CCONJ
arjefm-1109	206	2	rafiq	rafiq	PROPN
arjefm-1109	206	3	,	,	PUNCT
arjefm-1109	206	4	m.	m.	NOUN
arjefm-1109	206	5	(	(	PUNCT
arjefm-1109	206	6	2011	2011	NUM
arjefm-1109	206	7	)	)	PUNCT
arjefm-1109	206	8	.	.	PUNCT
arjefm-1109	207	1	internal	internal	ADJ
arjefm-1109	207	2	marketing	marketing	NOUN
arjefm-1109	207	3	issues	issue	NOUN
arjefm-1109	207	4	and	and	CCONJ
arjefm-1109	207	5	challenges	challenge	NOUN
arjefm-1109	207	6	.	.	PUNCT
arjefm-1109	208	1	european	european	ADJ
arjefm-1109	208	2	journal	journal	PROPN
arjefm-1109	208	3	of	of	ADP
arjefm-1109	208	4	marketing	marketing	NOUN
arjefm-1109	208	5	,	,	PUNCT
arjefm-1109	208	6	37(9	37(9	NUM
arjefm-1109	208	7	)	)	PUNCT
arjefm-1109	208	8	,	,	PUNCT
arjefm-1109	208	9	1177	1177	NUM
arjefm-1109	208	10	-	-	SYM
arjefm-1109	208	11	1186	1186	NUM
arjefm-1109	208	12	.	.	PUNCT
arjefm-1109	209	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	209	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	210	1	american	american	PROPN
arjefm-1109	210	2	research	research	PROPN
arjefm-1109	210	3	journal	journal	PROPN
arjefm-1109	210	4	of	of	ADP
arjefm-1109	210	5	economics	economic	NOUN
arjefm-1109	210	6	,	,	PUNCT
arjefm-1109	210	7	finance	finance	NOUN
arjefm-1109	210	8	and	and	CCONJ
arjefm-1109	210	9	management	management	NOUN
arjefm-1109	210	10	volume	volume	NOUN
arjefm-1109	210	11	12	12	NUM
arjefm-1109	210	12	issue	issue	NOUN
arjefm-1109	210	13	3	3	NUM
arjefm-1109	210	14	,	,	PUNCT
arjefm-1109	210	15	july	july	PROPN
arjefm-1109	210	16	-	-	PUNCT
arjefm-1109	210	17	september	september	PROPN
arjefm-1109	210	18	2024	2024	NUM
arjefm-1109	210	19	issn	issn	NOUN
arjefm-1109	210	20	:	:	PUNCT
arjefm-1109	210	21	2836	2836	NUM
arjefm-1109	210	22	-	-	SYM
arjefm-1109	210	23	9416	9416	NUM
arjefm-1109	210	24	impact	impact	NOUN
arjefm-1109	210	25	factor	factor	NOUN
arjefm-1109	210	26	:	:	PUNCT
arjefm-1109	210	27	5.57	5.57	NUM
arjefm-1109	210	28	journal	journal	NOUN
arjefm-1109	210	29	homepage	homepage	NOUN
arjefm-1109	210	30	:	:	PUNCT
arjefm-1109	210	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	210	32	,	,	PUNCT
arjefm-1109	210	33	email	email	NOUN
arjefm-1109	210	34	:	:	PUNCT
arjefm-1109	210	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	210	36	official	official	ADJ
arjefm-1109	210	37	journal	journal	PROPN
arjefm-1109	210	38	of	of	ADP
arjefm-1109	210	39	america	america	PROPN
arjefm-1109	210	40	serial	serial	PROPN
arjefm-1109	210	41	publication	publication	NOUN
arjefm-1109	210	42	american	american	PROPN
arjefm-1109	210	43	research	research	PROPN
arjefm-1109	210	44	journal	journal	PROPN
arjefm-1109	210	45	of	of	ADP
arjefm-1109	210	46	economics	economic	NOUN
arjefm-1109	210	47	,	,	PUNCT
arjefm-1109	210	48	finance	finance	NOUN
arjefm-1109	210	49	and	and	CCONJ
arjefm-1109	210	50	management	management	NOUN
arjefm-1109	210	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	210	52	,	,	PUNCT
arjefm-1109	210	53	email	email	NOUN
arjefm-1109	210	54	:	:	PUNCT
arjefm-1109	211	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	212	1	60	60	NUM
arjefm-1109	213	1	|	|	ADV
arjefm-1109	213	2	p	p	X
arjefm-1109	213	3	a	a	DET
arjefm-1109	213	4	g	g	NOUN
arjefm-1109	213	5	e	e	NOUN
arjefm-1109	213	6	ahmed	ahme	VERB
arjefm-1109	213	7	,	,	PUNCT
arjefm-1109	213	8	p.	p.	PROPN
arjefm-1109	213	9	k.	k.	PROPN
arjefm-1109	214	1	and	and	CCONJ
arjefm-1109	214	2	rafiq	rafiq	PROPN
arjefm-1109	214	3	,	,	PUNCT
arjefm-1109	214	4	m.	m.	NOUN
arjefm-1109	214	5	(	(	PUNCT
arjefm-1109	214	6	2003	2003	NUM
arjefm-1109	214	7	)	)	PUNCT
arjefm-1109	214	8	.	.	PUNCT
arjefm-1109	215	1	internal	internal	ADJ
arjefm-1109	215	2	marketing	marketing	NOUN
arjefm-1109	215	3	:	:	PUNCT
arjefm-1109	215	4	tools	tool	NOUN
arjefm-1109	215	5	and	and	CCONJ
arjefm-1109	215	6	concepts	concept	NOUN
arjefm-1109	215	7	for	for	ADP
arjefm-1109	215	8	customer	customer	NOUN
arjefm-1109	215	9	focused	focus	VERB
arjefm-1109	215	10	management	management	NOUN
arjefm-1109	215	11	.	.	PUNCT
arjefm-1109	216	1	oxford	oxford	NOUN
arjefm-1109	216	2	:	:	PUNCT
arjefm-1109	216	3	butterworth	butterworth	PROPN
arjefm-1109	216	4	-	-	PUNCT
arjefm-1109	216	5	heinemann	heinemann	PROPN
arjefm-1109	216	6	.	.	PUNCT
arjefm-1109	217	1	ahmed	ahmed	PROPN
arjefm-1109	217	2	,	,	PUNCT
arjefm-1109	217	3	p.	p.	PROPN
arjefm-1109	217	4	k.	k.	PROPN
arjefm-1109	217	5	,	,	PUNCT
arjefm-1109	217	6	rafiq	rafiq	PROPN
arjefm-1109	217	7	,	,	PUNCT
arjefm-1109	217	8	m.	m.	NOUN
arjefm-1109	217	9	and	and	CCONJ
arjefm-1109	217	10	saad	saad	NOUN
arjefm-1109	217	11	,	,	PUNCT
arjefm-1109	217	12	n.	n.	PROPN
arjefm-1109	217	13	m.	m.	NOUN
arjefm-1109	217	14	(	(	PUNCT
arjefm-1109	217	15	2003	2003	NUM
arjefm-1109	217	16	)	)	PUNCT
arjefm-1109	217	17	.	.	PUNCT
arjefm-1109	218	1	internal	internal	ADJ
arjefm-1109	218	2	marketing	marketing	NOUN
arjefm-1109	218	3	and	and	CCONJ
arjefm-1109	218	4	the	the	DET
arjefm-1109	218	5	mediating	mediate	VERB
arjefm-1109	218	6	role	role	NOUN
arjefm-1109	218	7	of	of	ADP
arjefm-1109	218	8	organizational	organizational	ADJ
arjefm-1109	218	9	competencies	competency	NOUN
arjefm-1109	218	10	.	.	PUNCT
arjefm-1109	219	1	european	european	ADJ
arjefm-1109	219	2	journal	journal	PROPN
arjefm-1109	219	3	of	of	ADP
arjefm-1109	219	4	marketing	marketing	NOUN
arjefm-1109	219	5	.	.	PUNCT
arjefm-1109	220	1	37(9	37(9	NUM
arjefm-1109	220	2	):	):	PUNCT
arjefm-1109	220	3	1221	1221	NUM
arjefm-1109	220	4	.	.	PUNCT
arjefm-1109	221	1	akpan	akpan	PROPN
arjefm-1109	221	2	,	,	PUNCT
arjefm-1109	221	3	a.	a.	PROPN
arjefm-1109	221	4	b.	b.	PROPN
arjefm-1109	221	5	and	and	CCONJ
arjefm-1109	221	6	abdul	abdul	PROPN
arjefm-1109	221	7	,	,	PUNCT
arjefm-1109	221	8	z.(2009	z.(2009	PROPN
arjefm-1109	221	9	)	)	PUNCT
arjefm-1109	221	10	.	.	PUNCT
arjefm-1109	222	1	assessment	assessment	NOUN
arjefm-1109	222	2	of	of	ADP
arjefm-1109	222	3	the	the	DET
arjefm-1109	222	4	impact	impact	NOUN
arjefm-1109	222	5	of	of	ADP
arjefm-1109	222	6	the	the	PRON
arjefm-1109	222	7	of	of	ADP
arjefm-1109	222	8	automated	automate	VERB
arjefm-1109	222	9	teller	teller	NOUN
arjefm-1109	222	10	machine	machine	NOUN
arjefm-1109	222	11	(	(	PUNCT
arjefm-1109	222	12	atm	atm	PROPN
arjefm-1109	222	13	)	)	PUNCT
arjefm-1109	222	14	on	on	ADP
arjefm-1109	222	15	customer	customer	NOUN
arjefm-1109	222	16	satisfaction	satisfaction	NOUN
arjefm-1109	222	17	the	the	DET
arjefm-1109	222	18	nigerian	nigerian	ADJ
arjefm-1109	222	19	banking	banking	NOUN
arjefm-1109	222	20	industry	industry	NOUN
arjefm-1109	222	21	,	,	PUNCT
arjefm-1109	222	22	academy	academy	PROPN
arjefm-1109	222	23	international	international	PROPN
arjefm-1109	222	24	journal	journal	PROPN
arjefm-1109	222	25	of	of	ADP
arjefm-1109	222	26	nigeria	nigeria	PROPN
arjefm-1109	222	27	,	,	PUNCT
arjefm-1109	222	28	international	international	ADJ
arjefm-1109	222	29	headquarters	headquarters	NOUN
arjefm-1109	222	30	,	,	PUNCT
arjefm-1109	222	31	ahmadu	ahmadu	PROPN
arjefm-1109	222	32	bello	bello	PROPN
arjefm-1109	222	33	university	university	PROPN
arjefm-1109	222	34	,	,	PUNCT
arjefm-1109	222	35	zaria	zaria	PROPN
arjefm-1109	222	36	,	,	PUNCT
arjefm-1109	222	37	nigeria,1(1),64	nigeria,1(1),64	PROPN
arjefm-1109	222	38	-	-	PUNCT
arjefm-1109	222	39	76	76	NUM
arjefm-1109	222	40	.	.	PUNCT
arjefm-1109	223	1	akpan	akpan	PROPN
arjefm-1109	223	2	,	,	PUNCT
arjefm-1109	223	3	a.	a.	NOUN
arjefm-1109	223	4	b.(2007	b.(2007	PROPN
arjefm-1109	223	5	)	)	PUNCT
arjefm-1109	223	6	.	.	PUNCT
arjefm-1109	224	1	effective	effective	ADJ
arjefm-1109	224	2	of	of	ADP
arjefm-1109	224	3	bank	bank	NOUN
arjefm-1109	224	4	capitalization	capitalization	NOUN
arjefm-1109	224	5	and	and	CCONJ
arjefm-1109	224	6	confidence	confidence	NOUN
arjefm-1109	224	7	:	:	PUNCT
arjefm-1109	224	8	an	an	DET
arjefm-1109	224	9	assessment	assessment	NOUN
arjefm-1109	224	10	of	of	ADP
arjefm-1109	224	11	customers	customer	NOUN
arjefm-1109	224	12	perception	perception	NOUN
arjefm-1109	224	13	in	in	ADP
arjefm-1109	224	14	nigeria	nigeria	PROPN
arjefm-1109	224	15	,	,	PUNCT
arjefm-1109	224	16	abuja	abuja	PROPN
arjefm-1109	224	17	journal	journal	PROPN
arjefm-1109	224	18	of	of	ADP
arjefm-1109	224	19	business	business	PROPN
arjefm-1109	224	20	administration	administration	PROPN
arjefm-1109	224	21	,	,	PUNCT
arjefm-1109	224	22	university	university	PROPN
arjefm-1109	224	23	of	of	ADP
arjefm-1109	224	24	abuja	abuja	PROPN
arjefm-1109	224	25	,	,	PUNCT
arjefm-1109	224	26	nigeria,1(2),96	nigeria,1(2),96	PROPN
arjefm-1109	224	27	-	-	PUNCT
arjefm-1109	224	28	110	110	NUM
arjefm-1109	224	29	.	.	PUNCT
arjefm-1109	225	1	alderfer	alderfer	NOUN
arjefm-1109	225	2	,	,	PUNCT
arjefm-1109	225	3	c.	c.	PROPN
arjefm-1109	225	4	(	(	PUNCT
arjefm-1109	225	5	1972	1972	NUM
arjefm-1109	225	6	)	)	PUNCT
arjefm-1109	225	7	.	.	PUNCT
arjefm-1109	226	1	existence	existence	NOUN
arjefm-1109	226	2	,	,	PUNCT
arjefm-1109	226	3	relatedness	relatedness	NOUN
arjefm-1109	226	4	and	and	CCONJ
arjefm-1109	226	5	growth	growth	NOUN
arjefm-1109	226	6	.	.	PUNCT
arjefm-1109	227	1	new	new	PROPN
arjefm-1109	227	2	york	york	PROPN
arjefm-1109	227	3	:	:	PUNCT
arjefm-1109	227	4	the	the	DET
arjefm-1109	227	5	f	f	PROPN
arjefm-1109	227	6	free	free	PROPN
arjefm-1109	227	7	press	press	PROPN
arjefm-1109	227	8	.	.	PUNCT
arjefm-1109	228	1	ali	ali	PROPN
arjefm-1109	228	2	,	,	PUNCT
arjefm-1109	228	3	s.	s.	PROPN
arjefm-1109	228	4	y.	y.	PROPN
arjefm-1109	228	5	(	(	PUNCT
arjefm-1109	228	6	2016	2016	NUM
arjefm-1109	228	7	)	)	PUNCT
arjefm-1109	228	8	.	.	PUNCT
arjefm-1109	229	1	determine	determine	VERB
arjefm-1109	229	2	the	the	DET
arjefm-1109	229	3	effect	effect	NOUN
arjefm-1109	229	4	of	of	ADP
arjefm-1109	229	5	relationship	relationship	NOUN
arjefm-1109	229	6	between	between	ADP
arjefm-1109	229	7	internal	internal	ADJ
arjefm-1109	229	8	marketing	marketing	NOUN
arjefm-1109	229	9	variables	variable	NOUN
arjefm-1109	229	10	and	and	CCONJ
arjefm-1109	229	11	employees	employee	NOUN
arjefm-1109	229	12	'	'	PART
arjefm-1109	229	13	job	job	NOUN
arjefm-1109	229	14	satisfaction	satisfaction	NOUN
arjefm-1109	229	15	and	and	CCONJ
arjefm-1109	229	16	organizational	organizational	ADJ
arjefm-1109	229	17	commitment	commitment	NOUN
arjefm-1109	229	18	:	:	PUNCT
arjefm-1109	229	19	case	case	NOUN
arjefm-1109	229	20	study	study	NOUN
arjefm-1109	229	21	of	of	ADP
arjefm-1109	229	22	arab	arab	PROPN
arjefm-1109	229	23	academy	academy	PROPN
arjefm-1109	229	24	for	for	ADP
arjefm-1109	229	25	science	science	NOUN
arjefm-1109	229	26	,	,	PUNCT
arjefm-1109	229	27	technology	technology	NOUN
arjefm-1109	229	28	and	and	CCONJ
arjefm-1109	229	29	maritime	maritime	ADJ
arjefm-1109	229	30	transport	transport	NOUN
arjefm-1109	229	31	.	.	PUNCT
arjefm-1109	230	1	the	the	DET
arjefm-1109	230	2	business	business	NOUN
arjefm-1109	230	3	and	and	CCONJ
arjefm-1109	230	4	management	management	NOUN
arjefm-1109	230	5	review	review	NOUN
arjefm-1109	230	6	,	,	PUNCT
arjefm-1109	230	7	7(2	7(2	NUM
arjefm-1109	230	8	)	)	PUNCT
arjefm-1109	230	9	,	,	PUNCT
arjefm-1109	230	10	124	124	NUM
arjefm-1109	230	11	-	-	SYM
arjefm-1109	230	12	133	133	NUM
arjefm-1109	230	13	.	.	PUNCT
arjefm-1109	231	1	attih	attih	PROPN
arjefm-1109	231	2	,	,	PUNCT
arjefm-1109	231	3	.	.	PUNCT
arjefm-1109	232	1	o.	o.	PROPN
arjefm-1109	232	2	,	,	PUNCT
arjefm-1109	232	3	ikpe	ikpe	NOUN
arjefm-1109	232	4	,	,	PUNCT
arjefm-1109	232	5	l.	l.	PROPN
arjefm-1109	232	6	and	and	CCONJ
arjefm-1109	232	7	mfon	mfon	PROPN
arjefm-1109	232	8	,	,	PUNCT
arjefm-1109	232	9	a.	a.	NOUN
arjefm-1109	232	10	(	(	PUNCT
arjefm-1109	232	11	2017	2017	NUM
arjefm-1109	232	12	)	)	PUNCT
arjefm-1109	232	13	.	.	PUNCT
arjefm-1109	233	1	service	service	NOUN
arjefm-1109	233	2	marketing	marketing	NOUN
arjefm-1109	233	3	:	:	PUNCT
arjefm-1109	233	4	a	a	DET
arjefm-1109	233	5	review	review	NOUN
arjefm-1109	233	6	.	.	PUNCT
arjefm-1109	234	1	akwa	akwa	PROPN
arjefm-1109	234	2	.	.	PUNCT
arjefm-1109	235	1	ibom	ibom	PROPN
arjefm-1109	235	2	.	.	PUNCT
arjefm-1109	236	1	state	state	NOUN
arjefm-1109	236	2	.	.	PUNCT
arjefm-1109	237	1	university	university	NOUN
arjefm-1109	237	2	(	(	PUNCT
arjefm-1109	237	3	aksu	aksu	PROPN
arjefm-1109	237	4	)	)	PUNCT
arjefm-1109	237	5	journal	journal	NOUN
arjefm-1109	237	6	of	of	ADP
arjefm-1109	237	7	management	management	NOUN
arjefm-1109	237	8	sciences	science	NOUN
arjefm-1109	237	9	,	,	PUNCT
arjefm-1109	237	10	2(1),19	2(1),19	NUM
arjefm-1109	237	11	-	-	SYM
arjefm-1109	237	12	22	22	NUM
arjefm-1109	237	13	.	.	PUNCT
arjefm-1109	238	1	attih	attih	PROPN
arjefm-1109	238	2	,	,	PUNCT
arjefm-1109	238	3	o.	o.	PROPN
arjefm-1109	238	4	b.	b.	PROPN
arjefm-1109	238	5	(	(	PUNCT
arjefm-1109	238	6	2020	2020	NUM
arjefm-1109	238	7	)	)	PUNCT
arjefm-1109	238	8	.	.	PUNCT
arjefm-1109	239	1	packaging	packaging	NOUN
arjefm-1109	239	2	attributes	attribute	NOUN
arjefm-1109	239	3	and	and	CCONJ
arjefm-1109	239	4	consumer	consumer	NOUN
arjefm-1109	239	5	patronage	patronage	NOUN
arjefm-1109	239	6	of	of	ADP
arjefm-1109	239	7	beverages	beverage	NOUN
arjefm-1109	239	8	in	in	ADP
arjefm-1109	239	9	akwa	akwa	ADJ
arjefm-1109	239	10	ibom	ibom	ADJ
arjefm-1109	239	11	state	state	NOUN
arjefm-1109	239	12	,	,	PUNCT
arjefm-1109	239	13	nigeria	nigeria	PROPN
arjefm-1109	239	14	,	,	PUNCT
arjefm-1109	239	15	british	british	ADJ
arjefm-1109	239	16	journal	journal	PROPN
arjefm-1109	239	17	of	of	ADP
arjefm-1109	239	18	marketing	marketing	NOUN
arjefm-1109	239	19	studies	study	NOUN
arjefm-1109	239	20	,	,	PUNCT
arjefm-1109	239	21	8(6	8(6	NUM
arjefm-1109	239	22	)	)	PUNCT
arjefm-1109	239	23	,	,	PUNCT
arjefm-1109	239	24	1	1	NUM
arjefm-1109	239	25	-	-	SYM
arjefm-1109	239	26	18	18	NUM
arjefm-1109	239	27	.	.	PUNCT
arjefm-1109	240	1	awah	awah	PROPN
arjefm-1109	240	2	,	,	PUNCT
arjefm-1109	240	3	a.e	a.e	PROPN
arjefm-1109	240	4	.	.	PROPN
arjefm-1109	240	5	,	,	PUNCT
arjefm-1109	240	6	mfon	mfon	PROPN
arjefm-1109	240	7	,	,	PUNCT
arjefm-1109	240	8	a.	a.	PROPN
arjefm-1109	240	9	a	a	PROPN
arjefm-1109	240	10	and	and	CCONJ
arjefm-1109	240	11	ibok	ibok	PROPN
arjefm-1109	240	12	,	,	PUNCT
arjefm-1109	240	13	n.i	n.i	PROPN
arjefm-1109	240	14	.	.	PROPN
arjefm-1109	240	15	(	(	PUNCT
arjefm-1109	240	16	2024	2024	NUM
arjefm-1109	240	17	)	)	PUNCT
arjefm-1109	240	18	.	.	PUNCT
arjefm-1109	241	1	celebrity	celebrity	NOUN
arjefm-1109	241	2	endorsement	endorsement	NOUN
arjefm-1109	241	3	and	and	CCONJ
arjefm-1109	241	4	consumer	consumer	NOUN
arjefm-1109	241	5	buying	buying	NOUN
arjefm-1109	241	6	behavior	behavior	NOUN
arjefm-1109	241	7	of	of	ADP
arjefm-1109	241	8	generation	generation	NOUN
arjefm-1109	241	9	y	y	PROPN
arjefm-1109	241	10	:	:	PUNCT
arjefm-1109	241	11	a	a	DET
arjefm-1109	241	12	case	case	NOUN
arjefm-1109	241	13	study	study	NOUN
arjefm-1109	241	14	of	of	ADP
arjefm-1109	241	15	select	select	ADJ
arjefm-1109	241	16	betting	betting	NOUN
arjefm-1109	241	17	business	business	NOUN
arjefm-1109	241	18	in	in	ADP
arjefm-1109	241	19	uyo	uyo	PROPN
arjefm-1109	241	20	metropolis	metropolis	PROPN
arjefm-1109	241	21	,	,	PUNCT
arjefm-1109	241	22	akwa	akwa	ADJ
arjefm-1109	241	23	ibom	ibom	ADJ
arjefm-1109	241	24	state	state	NOUN
arjefm-1109	241	25	.	.	PUNCT
arjefm-1109	242	1	advance	advance	PROPN
arjefm-1109	242	2	journal	journal	PROPN
arjefm-1109	242	3	of	of	ADP
arjefm-1109	242	4	economics	economic	NOUN
arjefm-1109	242	5	,	,	PUNCT
arjefm-1109	242	6	9(1	9(1	NUM
arjefm-1109	242	7	)	)	PUNCT
arjefm-1109	242	8	,	,	PUNCT
arjefm-1109	242	9	1	1	NUM
arjefm-1109	242	10	-	-	SYM
arjefm-1109	242	11	14	14	NUM
arjefm-1109	242	12	awah	awah	NOUN
arjefm-1109	242	13	,	,	PUNCT
arjefm-1109	242	14	a.	a.	PROPN
arjefm-1109	242	15	e.	e.	PROPN
arjefm-1109	242	16	,	,	PUNCT
arjefm-1109	242	17	akpan	akpan	PROPN
arjefm-1109	242	18	,	,	PUNCT
arjefm-1109	242	19	a.	a.	NOUN
arjefm-1109	242	20	o.	o.	PROPN
arjefm-1109	242	21	and	and	CCONJ
arjefm-1109	242	22	emmanuel	emmanuel	PROPN
arjefm-1109	242	23	,	,	PUNCT
arjefm-1109	242	24	d.	d.	PROPN
arjefm-1109	242	25	o.	o.	PROPN
arjefm-1109	242	26	(	(	PUNCT
arjefm-1109	242	27	2024	2024	NUM
arjefm-1109	242	28	)	)	PUNCT
arjefm-1109	242	29	.	.	PUNCT
arjefm-1109	243	1	service	service	NOUN
arjefm-1109	243	2	quality	quality	NOUN
arjefm-1109	243	3	dimension	dimension	NOUN
arjefm-1109	243	4	and	and	CCONJ
arjefm-1109	243	5	customer	customer	NOUN
arjefm-1109	243	6	patronage	patronage	NOUN
arjefm-1109	243	7	of	of	ADP
arjefm-1109	243	8	microfinance	microfinance	NOUN
arjefm-1109	243	9	banks	bank	NOUN
arjefm-1109	243	10	in	in	ADP
arjefm-1109	243	11	akwa	akwa	ADJ
arjefm-1109	243	12	ibom	ibom	ADJ
arjefm-1109	243	13	state	state	NOUN
arjefm-1109	243	14	,	,	PUNCT
arjefm-1109	243	15	nigeria	nigeria	PROPN
arjefm-1109	243	16	.	.	PUNCT
arjefm-1109	244	1	advance	advance	PROPN
arjefm-1109	244	2	journal	journal	PROPN
arjefm-1109	244	3	of	of	ADP
arjefm-1109	244	4	economics	economic	NOUN
arjefm-1109	244	5	and	and	CCONJ
arjefm-1109	244	6	marketing	marketing	NOUN
arjefm-1109	244	7	research,9(2	research,9(2	NOUN
arjefm-1109	244	8	)	)	PUNCT
arjefm-1109	244	9	,	,	PUNCT
arjefm-1109	244	10	2	2	NUM
arjefm-1109	244	11	-	-	SYM
arjefm-1109	244	12	22	22	NUM
arjefm-1109	244	13	.	.	PUNCT
arjefm-1109	245	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	245	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	246	1	american	american	PROPN
arjefm-1109	246	2	research	research	PROPN
arjefm-1109	246	3	journal	journal	PROPN
arjefm-1109	246	4	of	of	ADP
arjefm-1109	246	5	economics	economic	NOUN
arjefm-1109	246	6	,	,	PUNCT
arjefm-1109	246	7	finance	finance	NOUN
arjefm-1109	246	8	and	and	CCONJ
arjefm-1109	246	9	management	management	NOUN
arjefm-1109	246	10	volume	volume	NOUN
arjefm-1109	246	11	12	12	NUM
arjefm-1109	246	12	issue	issue	NOUN
arjefm-1109	246	13	3	3	NUM
arjefm-1109	246	14	,	,	PUNCT
arjefm-1109	246	15	july	july	PROPN
arjefm-1109	246	16	-	-	PUNCT
arjefm-1109	246	17	september	september	PROPN
arjefm-1109	246	18	2024	2024	NUM
arjefm-1109	246	19	issn	issn	NOUN
arjefm-1109	246	20	:	:	PUNCT
arjefm-1109	246	21	2836	2836	NUM
arjefm-1109	246	22	-	-	SYM
arjefm-1109	246	23	9416	9416	NUM
arjefm-1109	246	24	impact	impact	NOUN
arjefm-1109	246	25	factor	factor	NOUN
arjefm-1109	246	26	:	:	PUNCT
arjefm-1109	246	27	5.57	5.57	NUM
arjefm-1109	246	28	journal	journal	NOUN
arjefm-1109	246	29	homepage	homepage	NOUN
arjefm-1109	246	30	:	:	PUNCT
arjefm-1109	246	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	246	32	,	,	PUNCT
arjefm-1109	246	33	email	email	NOUN
arjefm-1109	246	34	:	:	PUNCT
arjefm-1109	246	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	246	36	official	official	ADJ
arjefm-1109	246	37	journal	journal	PROPN
arjefm-1109	246	38	of	of	ADP
arjefm-1109	246	39	america	america	PROPN
arjefm-1109	246	40	serial	serial	PROPN
arjefm-1109	246	41	publication	publication	NOUN
arjefm-1109	246	42	american	american	PROPN
arjefm-1109	246	43	research	research	PROPN
arjefm-1109	246	44	journal	journal	PROPN
arjefm-1109	246	45	of	of	ADP
arjefm-1109	246	46	economics	economic	NOUN
arjefm-1109	246	47	,	,	PUNCT
arjefm-1109	246	48	finance	finance	NOUN
arjefm-1109	246	49	and	and	CCONJ
arjefm-1109	246	50	management	management	NOUN
arjefm-1109	246	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	246	52	,	,	PUNCT
arjefm-1109	246	53	email	email	NOUN
arjefm-1109	246	54	:	:	PUNCT
arjefm-1109	246	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	246	56	61	61	NUM
arjefm-1109	247	1	|	|	ADV
arjefm-1109	247	2	p	p	NOUN
arjefm-1109	247	3	a	a	DET
arjefm-1109	247	4	g	g	NOUN
arjefm-1109	247	5	e	e	PROPN
arjefm-1109	247	6	awah	awah	NOUN
arjefm-1109	247	7	,	,	PUNCT
arjefm-1109	247	8	a.	a.	PROPN
arjefm-1109	247	9	e.	e.	PROPN
arjefm-1109	247	10	,	,	PUNCT
arjefm-1109	247	11	akpan	akpan	PROPN
arjefm-1109	247	12	,	,	PUNCT
arjefm-1109	247	13	a.	a.	NOUN
arjefm-1109	247	14	o.	o.	PROPN
arjefm-1109	247	15	and	and	CCONJ
arjefm-1109	247	16	emmanuel	emmanuel	PROPN
arjefm-1109	247	17	,	,	PUNCT
arjefm-1109	247	18	d.	d.	PROPN
arjefm-1109	247	19	o.	o.	PROPN
arjefm-1109	247	20	(	(	PUNCT
arjefm-1109	247	21	2024	2024	NUM
arjefm-1109	247	22	)	)	PUNCT
arjefm-1109	247	23	.	.	PUNCT
arjefm-1109	248	1	responsiveness	responsiveness	NOUN
arjefm-1109	248	2	and	and	CCONJ
arjefm-1109	248	3	customer	customer	NOUN
arjefm-1109	248	4	patronage	patronage	NOUN
arjefm-1109	248	5	of	of	ADP
arjefm-1109	248	6	microfinance	microfinance	NOUN
arjefm-1109	248	7	banks	bank	NOUN
arjefm-1109	248	8	in	in	ADP
arjefm-1109	248	9	akwa	akwa	ADJ
arjefm-1109	248	10	ibom	ibom	ADJ
arjefm-1109	248	11	state	state	NOUN
arjefm-1109	248	12	,	,	PUNCT
arjefm-1109	248	13	nigeria	nigeria	PROPN
arjefm-1109	248	14	.	.	PUNCT
arjefm-1109	249	1	research	research	NOUN
arjefm-1109	249	2	journal	journal	PROPN
arjefm-1109	249	3	of	of	ADP
arjefm-1109	249	4	marketing	marketing	NOUN
arjefm-1109	249	5	and	and	CCONJ
arjefm-1109	249	6	allied	ally	VERB
arjefm-1109	249	7	studies,12(1	studies,12(1	PROPN
arjefm-1109	249	8	)	)	PUNCT
arjefm-1109	249	9	,	,	PUNCT
arjefm-1109	249	10	42	42	NUM
arjefm-1109	249	11	-	-	SYM
arjefm-1109	249	12	58	58	NUM
arjefm-1109	249	13	.	.	PUNCT
arjefm-1109	250	1	awah	awah	PROPN
arjefm-1109	250	2	a.	a.	PROPN
arjefm-1109	250	3	e.	e.	PROPN
arjefm-1109	250	4	(	(	PUNCT
arjefm-1109	250	5	2015	2015	NUM
arjefm-1109	250	6	)	)	PUNCT
arjefm-1109	250	7	.	.	PUNCT
arjefm-1109	251	1	insurance	insurance	NOUN
arjefm-1109	251	2	marketing	marketing	NOUN
arjefm-1109	251	3	in	in	ADP
arjefm-1109	251	4	tropical	tropical	ADJ
arjefm-1109	251	5	issues	issue	NOUN
arjefm-1109	251	6	in	in	ADP
arjefm-1109	251	7	marketing	marketing	NOUN
arjefm-1109	251	8	vol	vol	NOUN
arjefm-1109	251	9	.	.	PUNCT
arjefm-1109	252	1	i.p	i.p	PROPN
arjefm-1109	252	2	.	.	PROPN
arjefm-1109	252	3	198	198	NUM
arjefm-1109	252	4	-	-	PUNCT
arjefm-1109	252	5	213	213	NUM
arjefm-1109	252	6	.	.	PUNCT
arjefm-1109	253	1	awah	awah	NOUN
arjefm-1109	253	2	,	,	PUNCT
arjefm-1109	253	3	a.e	a.e	PROPN
arjefm-1109	253	4	.	.	PROPN
arjefm-1109	253	5	,	,	PUNCT
arjefm-1109	253	6	akpan	akpan	PROPN
arjefm-1109	253	7	,	,	PUNCT
arjefm-1109	253	8	a.o	a.o	PROPN
arjefm-1109	253	9	.	.	PROPN
arjefm-1109	253	10	and	and	CCONJ
arjefm-1109	253	11	eno	eno	PROPN
arjefm-1109	253	12	,	,	PUNCT
arjefm-1109	253	13	n.a	n.a	PROPN
arjefm-1109	253	14	.	.	PROPN
arjefm-1109	253	15	(	(	PUNCT
arjefm-1109	253	16	2021	2021	NUM
arjefm-1109	253	17	)	)	PUNCT
arjefm-1109	253	18	.	.	PUNCT
arjefm-1109	254	1	pull	pull	VERB
arjefm-1109	254	2	promotion	promotion	NOUN
arjefm-1109	254	3	in	in	ADP
arjefm-1109	254	4	the	the	DET
arjefm-1109	254	5	marketing	marketing	NOUN
arjefm-1109	254	6	of	of	ADP
arjefm-1109	254	7	bank	bank	NOUN
arjefm-1109	254	8	services	service	NOUN
arjefm-1109	254	9	:	:	PUNCT
arjefm-1109	254	10	among	among	ADP
arjefm-1109	254	11	microfinance	microfinance	NOUN
arjefm-1109	254	12	banks	bank	NOUN
arjefm-1109	254	13	in	in	ADP
arjefm-1109	254	14	akwa	akwa	ADJ
arjefm-1109	254	15	ibom	ibom	ADJ
arjefm-1109	254	16	state	state	NOUN
arjefm-1109	254	17	,	,	PUNCT
arjefm-1109	254	18	advance	advance	NOUN
arjefm-1109	254	19	journal	journal	NOUN
arjefm-1109	254	20	of	of	ADP
arjefm-1109	254	21	economics	economic	NOUN
arjefm-1109	254	22	and	and	CCONJ
arjefm-1109	254	23	marketing	marketing	NOUN
arjefm-1109	254	24	research	research	NOUN
arjefm-1109	254	25	,	,	PUNCT
arjefm-1109	254	26	4(9	4(9	NUM
arjefm-1109	254	27	)	)	PUNCT
arjefm-1109	254	28	,	,	PUNCT
arjefm-1109	254	29	1	1	NUM
arjefm-1109	254	30	-	-	SYM
arjefm-1109	254	31	15	15	NUM
arjefm-1109	254	32	awah	awah	NOUN
arjefm-1109	254	33	,	,	PUNCT
arjefm-1109	254	34	a.e	a.e	PROPN
arjefm-1109	254	35	,	,	PUNCT
arjefm-1109	254	36	akpan	akpan	NOUN
arjefm-1109	254	37	,	,	PUNCT
arjefm-1109	254	38	a.o	a.o	PROPN
arjefm-1109	254	39	.	.	PROPN
arjefm-1109	254	40	and	and	CCONJ
arjefm-1109	254	41	sampson	sampson	PROPN
arjefm-1109	254	42	,	,	PUNCT
arjefm-1109	254	43	e.a	e.a	PROPN
arjefm-1109	254	44	.	.	PROPN
arjefm-1109	254	45	(	(	PUNCT
arjefm-1109	254	46	2021	2021	NUM
arjefm-1109	254	47	)	)	PUNCT
arjefm-1109	254	48	.	.	PUNCT
arjefm-1109	255	1	public	public	ADJ
arjefm-1109	255	2	relations	relation	NOUN
arjefm-1109	255	3	and	and	CCONJ
arjefm-1109	255	4	savings	saving	NOUN
arjefm-1109	255	5	mobilizations	mobilization	NOUN
arjefm-1109	255	6	drive	drive	VERB
arjefm-1109	255	7	of	of	ADP
arjefm-1109	255	8	microfinance	microfinance	NOUN
arjefm-1109	255	9	banks	bank	NOUN
arjefm-1109	255	10	in	in	ADP
arjefm-1109	255	11	akwa	akwa	ADJ
arjefm-1109	255	12	ibom	ibom	ADJ
arjefm-1109	255	13	state	state	NOUN
arjefm-1109	255	14	,	,	PUNCT
arjefm-1109	255	15	nigeria	nigeria	PROPN
arjefm-1109	255	16	.	.	PUNCT
arjefm-1109	256	1	advance.journal	advance.journal	ADJ
arjefm-1109	256	2	of	of	ADP
arjefm-1109	256	3	economic	economic	ADJ
arjefm-1109	256	4	and	and	CCONJ
arjefm-1109	256	5	marketing	marketing	NOUN
arjefm-1109	256	6	research	research	NOUN
arjefm-1109	256	7	,	,	PUNCT
arjefm-1109	256	8	6(7	6(7	NUM
arjefm-1109	256	9	)	)	PUNCT
arjefm-1109	256	10	,	,	PUNCT
arjefm-1109	256	11	11	11	NUM
arjefm-1109	256	12	-	-	SYM
arjefm-1109	256	13	16	16	NUM
arjefm-1109	256	14	awah	awah	NOUN
arjefm-1109	256	15	,	,	PUNCT
arjefm-1109	256	16	a.e	a.e	PROPN
arjefm-1109	256	17	.	.	PROPN
arjefm-1109	256	18	,	,	PUNCT
arjefm-1109	256	19	akpan	akpan	PROPN
arjefm-1109	256	20	,	,	PUNCT
arjefm-1109	256	21	a.o	a.o	PROPN
arjefm-1109	256	22	.	.	PROPN
arjefm-1109	256	23	and	and	CCONJ
arjefm-1109	256	24	ele	ele	PROPN
arjefm-1109	256	25	,	,	PUNCT
arjefm-1109	256	26	l.e	l.e	PROPN
arjefm-1109	256	27	.	.	PROPN
arjefm-1109	256	28	(	(	PUNCT
arjefm-1109	256	29	2021	2021	NUM
arjefm-1109	256	30	)	)	PUNCT
arjefm-1109	256	31	.	.	PUNCT
arjefm-1109	257	1	personal	personal	ADJ
arjefm-1109	257	2	selling	selling	NOUN
arjefm-1109	257	3	and	and	CCONJ
arjefm-1109	257	4	saving	save	VERB
arjefm-1109	257	5	mobilization	mobilization	NOUN
arjefm-1109	257	6	drive	drive	NOUN
arjefm-1109	257	7	of	of	ADP
arjefm-1109	257	8	uniuyo	uniuyo	PROPN
arjefm-1109	257	9	microfinance	microfinance	NOUN
arjefm-1109	257	10	bank	bank	NOUN
arjefm-1109	257	11	.	.	PUNCT
arjefm-1109	258	1	international	international	ADJ
arjefm-1109	258	2	journal	journal	PROPN
arjefm-1109	258	3	of	of	ADP
arjefm-1109	258	4	research	research	NOUN
arjefm-1109	258	5	in	in	ADP
arjefm-1109	258	6	finance	finance	NOUN
arjefm-1109	258	7	and	and	CCONJ
arjefm-1109	258	8	marketing	marketing	NOUN
arjefm-1109	258	9	,	,	PUNCT
arjefm-1109	258	10	11(10	11(10	NUM
arjefm-1109	258	11	)	)	PUNCT
arjefm-1109	258	12	,	,	PUNCT
arjefm-1109	258	13	1	1	NUM
arjefm-1109	258	14	-	-	SYM
arjefm-1109	258	15	9	9	NUM
arjefm-1109	258	16	awan	awan	PROPN
arjefm-1109	258	17	,	,	PUNCT
arjefm-1109	258	18	h.	h.	PROPN
arjefm-1109	258	19	;	;	PUNCT
arjefm-1109	258	20	siddiquei	siddiquei	X
arjefm-1109	258	21	;	;	PUNCT
arjefm-1109	258	22	a.	a.	NOUN
arjefm-1109	258	23	;	;	PUNCT
arjefm-1109	258	24	abrar	abrar	PROPN
arjefm-1109	258	25	,	,	PUNCT
arjefm-1109	258	26	m.	m.	NOUN
arjefm-1109	258	27	and	and	CCONJ
arjefm-1109	258	28	baig	baig	PROPN
arjefm-1109	258	29	,	,	PUNCT
arjefm-1109	258	30	s.	s.	PROPN
arjefm-1109	258	31	(	(	PUNCT
arjefm-1109	258	32	2015	2015	NUM
arjefm-1109	258	33	)	)	PUNCT
arjefm-1109	258	34	.	.	PUNCT
arjefm-1109	259	1	internal	internal	ADJ
arjefm-1109	259	2	marketing	marketing	NOUN
arjefm-1109	259	3	and	and	CCONJ
arjefm-1109	259	4	customer	customer	NOUN
arjefm-1109	259	5	loyalty	loyalty	NOUN
arjefm-1109	259	6	:	:	PUNCT
arjefm-1109	259	7	a	a	DET
arjefm-1109	259	8	dyadic	dyadic	ADJ
arjefm-1109	259	9	analysis	analysis	NOUN
arjefm-1109	259	10	,	,	PUNCT
arjefm-1109	259	11	journal	journal	NOUN
arjefm-1109	259	12	of	of	ADP
arjefm-1109	259	13	service	service	NOUN
arjefm-1109	259	14	science	science	NOUN
arjefm-1109	259	15	and	and	CCONJ
arjefm-1109	259	16	management	management	NOUN
arjefm-1109	259	17	,	,	PUNCT
arjefm-1109	259	18	8	8	NUM
arjefm-1109	259	19	(	(	PUNCT
arjefm-1109	259	20	1	1	NUM
arjefm-1109	259	21	)	)	PUNCT
arjefm-1109	259	22	,	,	PUNCT
arjefm-1109	259	23	216	216	NUM
arjefm-1109	259	24	-	-	SYM
arjefm-1109	259	25	228	228	NUM
arjefm-1109	259	26	.	.	PUNCT
arjefm-1109	260	1	barnes	barnes	PROPN
arjefm-1109	260	2	,	,	PUNCT
arjefm-1109	260	3	b.	b.	PROPN
arjefm-1109	260	4	r.	r.	PROPN
arjefm-1109	260	5	,	,	PUNCT
arjefm-1109	260	6	fox	fox	PROPN
arjefm-1109	260	7	,	,	PUNCT
arjefm-1109	260	8	m.	m.	NOUN
arjefm-1109	260	9	t.	t.	PROPN
arjefm-1109	260	10	and	and	CCONJ
arjefm-1109	260	11	morris	morris	PROPN
arjefm-1109	260	12	,	,	PUNCT
arjefm-1109	260	13	d.	d.	PROPN
arjefm-1109	260	14	s.	s.	PROPN
arjefm-1109	260	15	(	(	PUNCT
arjefm-1109	260	16	2004	2004	NUM
arjefm-1109	260	17	)	)	PUNCT
arjefm-1109	260	18	.	.	PUNCT
arjefm-1109	261	1	exploring	explore	VERB
arjefm-1109	261	2	the	the	DET
arjefm-1109	261	3	linkage	linkage	NOUN
arjefm-1109	261	4	between	between	ADP
arjefm-1109	261	5	internal	internal	ADJ
arjefm-1109	261	6	marketing	marketing	NOUN
arjefm-1109	261	7	,	,	PUNCT
arjefm-1109	261	8	relationship	relationship	NOUN
arjefm-1109	261	9	marketing	marketing	NOUN
arjefm-1109	261	10	and	and	CCONJ
arjefm-1109	261	11	service	service	NOUN
arjefm-1109	261	12	quality	quality	NOUN
arjefm-1109	261	13	.	.	PUNCT
arjefm-1109	262	1	a	a	DET
arjefm-1109	262	2	case	case	NOUN
arjefm-1109	262	3	study	study	NOUN
arjefm-1109	262	4	of	of	ADP
arjefm-1109	262	5	a	a	DET
arjefm-1109	262	6	consulting	consulting	NOUN
arjefm-1109	262	7	organization	organization	NOUN
arjefm-1109	262	8	.	.	PUNCT
arjefm-1109	263	1	total	total	ADJ
arjefm-1109	263	2	quality	quality	NOUN
arjefm-1109	263	3	management	management	NOUN
arjefm-1109	263	4	,	,	PUNCT
arjefm-1109	263	5	15(5	15(5	NUM
arjefm-1109	263	6	)	)	PUNCT
arjefm-1109	263	7	.	.	PUNCT
arjefm-1109	264	1	593	593	NUM
arjefm-1109	264	2	-	-	SYM
arjefm-1109	264	3	601	601	NUM
arjefm-1109	264	4	.	.	PUNCT
arjefm-1109	265	1	etuk	etuk	PROPN
arjefm-1109	265	2	,	,	PUNCT
arjefm-1109	265	3	a.	a.	PROPN
arjefm-1109	265	4	,	,	PUNCT
arjefm-1109	265	5	awah	awah	PROPN
arjefm-1109	265	6	,	,	PUNCT
arjefm-1109	265	7	e.a	e.a	PROPN
arjefm-1109	265	8	.	.	PROPN
arjefm-1109	265	9	and	and	CCONJ
arjefm-1109	265	10	apkan	apkan	PROPN
arjefm-1109	265	11	o.a	o.a	PROPN
arjefm-1109	265	12	.	.	PROPN
arjefm-1109	265	13	(	(	PUNCT
arjefm-1109	265	14	2020	2020	NUM
arjefm-1109	265	15	)	)	PUNCT
arjefm-1109	265	16	.	.	PUNCT
arjefm-1109	266	1	e	e	X
arjefm-1109	266	2	-	-	VERB
arjefm-1109	266	3	markting	markting	ADJ
arjefm-1109	266	4	and	and	CCONJ
arjefm-1109	266	5	savings	saving	NOUN
arjefm-1109	266	6	mobilization	mobilization	NOUN
arjefm-1109	266	7	drive	drive	NOUN
arjefm-1109	266	8	of	of	ADP
arjefm-1109	266	9	selected	select	VERB
arjefm-1109	266	10	microfinanace	microfinanace	NOUN
arjefm-1109	266	11	banks	bank	NOUN
arjefm-1109	266	12	in	in	ADP
arjefm-1109	266	13	uyo	uyo	NOUN
arjefm-1109	266	14	metrolopis	metrolopis	NOUN
arjefm-1109	266	15	,	,	PUNCT
arjefm-1109	266	16	akwa	akwa	ADJ
arjefm-1109	266	17	ibom	ibom	ADJ
arjefm-1109	266	18	state	state	NOUN
arjefm-1109	266	19	.	.	PUNCT
arjefm-1109	267	1	an	an	DET
arjefm-1109	267	2	international	international	ADJ
arjefm-1109	267	3	journal	journal	NOUN
arjefm-1109	267	4	of	of	ADP
arjefm-1109	267	5	business	business	NOUN
arjefm-1109	267	6	marketing	marketing	NOUN
arjefm-1109	267	7	and	and	CCONJ
arjefm-1109	267	8	management	management	NOUN
arjefm-1109	267	9	.	.	PUNCT
arjefm-1109	268	1	etuk	etuk	PROPN
arjefm-1109	268	2	,	,	PUNCT
arjefm-1109	268	3	a.	a.	NOUN
arjefm-1109	268	4	,	,	PUNCT
arjefm-1109	268	5	akpan	akpan	PROPN
arjefm-1109	268	6	,	,	PUNCT
arjefm-1109	268	7	a.o	a.o	PROPN
arjefm-1109	268	8	.	.	PROPN
arjefm-1109	268	9	and	and	CCONJ
arjefm-1109	268	10	awah	awah	PROPN
arjefm-1109	268	11	,	,	PUNCT
arjefm-1109	268	12	a.e	a.e	PROPN
arjefm-1109	268	13	.	.	PROPN
arjefm-1109	268	14	(	(	PUNCT
arjefm-1109	268	15	2022	2022	NUM
arjefm-1109	268	16	)	)	PUNCT
arjefm-1109	268	17	.	.	PUNCT
arjefm-1109	269	1	factors	factor	NOUN
arjefm-1109	269	2	influencing	influence	VERB
arjefm-1109	269	3	the	the	DET
arjefm-1109	269	4	adoption	adoption	NOUN
arjefm-1109	269	5	of	of	ADP
arjefm-1109	269	6	mobile	mobile	ADJ
arjefm-1109	269	7	apps	app	NOUN
arjefm-1109	269	8	among	among	ADP
arjefm-1109	269	9	young	young	ADJ
arjefm-1109	269	10	people	people	NOUN
arjefm-1109	269	11	in	in	ADP
arjefm-1109	269	12	nigeria	nigeria	PROPN
arjefm-1109	269	13	.	.	PUNCT
arjefm-1109	270	1	a	a	DET
arjefm-1109	270	2	study	study	NOUN
arjefm-1109	270	3	of	of	ADP
arjefm-1109	270	4	university	university	NOUN
arjefm-1109	270	5	of	of	ADP
arjefm-1109	270	6	uyo	uyo	PROPN
arjefm-1109	270	7	students	student	NOUN
arjefm-1109	270	8	,	,	PUNCT
arjefm-1109	270	9	european	european	PROPN
arjefm-1109	270	10	journal	journal	PROPN
arjefm-1109	270	11	of	of	ADP
arjefm-1109	270	12	business	business	NOUN
arjefm-1109	270	13	and	and	CCONJ
arjefm-1109	270	14	management	management	NOUN
arjefm-1109	270	15	,	,	PUNCT
arjefm-1109	270	16	14(3	14(3	NUM
arjefm-1109	270	17	)	)	PUNCT
arjefm-1109	270	18	,	,	PUNCT
arjefm-1109	270	19	65	65	NUM
arjefm-1109	270	20	-	-	SYM
arjefm-1109	270	21	73	73	NUM
arjefm-1109	270	22	etuk	etuk	NOUN
arjefm-1109	270	23	,	,	PUNCT
arjefm-1109	270	24	a.	a.	NOUN
arjefm-1109	270	25	,	,	PUNCT
arjefm-1109	270	26	awah	awah	PROPN
arjefm-1109	270	27	,	,	PUNCT
arjefm-1109	270	28	a.e	a.e	PROPN
arjefm-1109	270	29	.	.	PROPN
arjefm-1109	270	30	and	and	CCONJ
arjefm-1109	270	31	akpan	akpan	PROPN
arjefm-1109	270	32	,	,	PUNCT
arjefm-1109	270	33	a.o	a.o	PROPN
arjefm-1109	270	34	.	.	PROPN
arjefm-1109	270	35	(	(	PUNCT
arjefm-1109	270	36	2022	2022	NUM
arjefm-1109	270	37	)	)	PUNCT
arjefm-1109	270	38	.	.	PUNCT
arjefm-1109	271	1	e	e	X
arjefm-1109	271	2	-	-	NOUN
arjefm-1109	271	3	marketing	marketing	NOUN
arjefm-1109	271	4	strategies	strategy	NOUN
arjefm-1109	271	5	and	and	CCONJ
arjefm-1109	271	6	savings	saving	NOUN
arjefm-1109	271	7	mobilization	mobilization	NOUN
arjefm-1109	271	8	drive	drive	NOUN
arjefm-1109	271	9	of	of	ADP
arjefm-1109	271	10	selected	select	VERB
arjefm-1109	271	11	microfinance	microfinance	NOUN
arjefm-1109	271	12	banks	bank	NOUN
arjefm-1109	271	13	in	in	ADP
arjefm-1109	271	14	uyo	uyo	PROPN
arjefm-1109	271	15	metropolis	metropolis	PROPN
arjefm-1109	271	16	,	,	PUNCT
arjefm-1109	271	17	akwa	akwa	ADJ
arjefm-1109	271	18	ibom	ibom	ADJ
arjefm-1109	271	19	state	state	NOUN
arjefm-1109	271	20	,	,	PUNCT
arjefm-1109	271	21	international	international	ADJ
arjefm-1109	271	22	journal	journal	NOUN
arjefm-1109	271	23	of	of	ADP
arjefm-1109	271	24	business	business	NOUN
arjefm-1109	271	25	,	,	PUNCT
arjefm-1109	271	26	marketing	marketing	NOUN
arjefm-1109	271	27	and	and	CCONJ
arjefm-1109	271	28	management	management	NOUN
arjefm-1109	271	29	,	,	PUNCT
arjefm-1109	271	30	7(3	7(3	NUM
arjefm-1109	271	31	)	)	PUNCT
arjefm-1109	271	32	,	,	PUNCT
arjefm-1109	271	33	1	1	NUM
arjefm-1109	271	34	-	-	SYM
arjefm-1109	271	35	6	6	NUM
arjefm-1109	271	36	mailto:contact@americaserial.com	mailto:contact@americaserial.com	NOUN
arjefm-1109	271	37	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	271	38	american	american	PROPN
arjefm-1109	271	39	research	research	PROPN
arjefm-1109	271	40	journal	journal	PROPN
arjefm-1109	271	41	of	of	ADP
arjefm-1109	271	42	economics	economic	NOUN
arjefm-1109	271	43	,	,	PUNCT
arjefm-1109	271	44	finance	finance	NOUN
arjefm-1109	271	45	and	and	CCONJ
arjefm-1109	271	46	management	management	NOUN
arjefm-1109	271	47	volume	volume	NOUN
arjefm-1109	271	48	12	12	NUM
arjefm-1109	271	49	issue	issue	NOUN
arjefm-1109	271	50	3	3	NUM
arjefm-1109	271	51	,	,	PUNCT
arjefm-1109	271	52	july	july	PROPN
arjefm-1109	271	53	-	-	PUNCT
arjefm-1109	271	54	september	september	PROPN
arjefm-1109	271	55	2024	2024	NUM
arjefm-1109	271	56	issn	issn	NOUN
arjefm-1109	271	57	:	:	PUNCT
arjefm-1109	271	58	2836	2836	NUM
arjefm-1109	271	59	-	-	SYM
arjefm-1109	271	60	9416	9416	NUM
arjefm-1109	271	61	impact	impact	NOUN
arjefm-1109	271	62	factor	factor	NOUN
arjefm-1109	271	63	:	:	PUNCT
arjefm-1109	271	64	5.57	5.57	NUM
arjefm-1109	271	65	journal	journal	NOUN
arjefm-1109	271	66	homepage	homepage	NOUN
arjefm-1109	271	67	:	:	PUNCT
arjefm-1109	271	68	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	271	69	,	,	PUNCT
arjefm-1109	271	70	email	email	NOUN
arjefm-1109	271	71	:	:	PUNCT
arjefm-1109	271	72	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	271	73	official	official	ADJ
arjefm-1109	271	74	journal	journal	PROPN
arjefm-1109	271	75	of	of	ADP
arjefm-1109	271	76	america	america	PROPN
arjefm-1109	271	77	serial	serial	PROPN
arjefm-1109	271	78	publication	publication	NOUN
arjefm-1109	271	79	american	american	PROPN
arjefm-1109	271	80	research	research	PROPN
arjefm-1109	271	81	journal	journal	PROPN
arjefm-1109	271	82	of	of	ADP
arjefm-1109	271	83	economics	economic	NOUN
arjefm-1109	271	84	,	,	PUNCT
arjefm-1109	271	85	finance	finance	NOUN
arjefm-1109	271	86	and	and	CCONJ
arjefm-1109	271	87	management	management	NOUN
arjefm-1109	271	88	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	271	89	,	,	PUNCT
arjefm-1109	271	90	email	email	NOUN
arjefm-1109	271	91	:	:	PUNCT
arjefm-1109	271	92	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	272	1	62	62	NUM
arjefm-1109	273	1	|	|	ADV
arjefm-1109	273	2	p	p	X
arjefm-1109	273	3	a	a	DET
arjefm-1109	273	4	g	g	PROPN
arjefm-1109	273	5	e	e	PROPN
arjefm-1109	273	6	etuk	etuk	PROPN
arjefm-1109	273	7	,	,	PUNCT
arjefm-1109	273	8	s.g	s.g	PROPN
arjefm-1109	273	9	.	.	PROPN
arjefm-1109	273	10	,	,	PUNCT
arjefm-1109	273	11	udo	udo	PROPN
arjefm-1109	273	12	i.s	i.s	PROPN
arjefm-1109	273	13	.	.	PUNCT
arjefm-1109	274	1	and	and	CCONJ
arjefm-1109	274	2	awah	awah	VERB
arjefm-1109	274	3	a.	a.	NOUN
arjefm-1109	274	4	(	(	PUNCT
arjefm-1109	274	5	2022	2022	NUM
arjefm-1109	274	6	)	)	PUNCT
arjefm-1109	274	7	,	,	PUNCT
arjefm-1109	274	8	customer	customer	NOUN
arjefm-1109	274	9	relationship	relationship	NOUN
arjefm-1109	274	10	management	management	NOUN
arjefm-1109	274	11	and	and	CCONJ
arjefm-1109	274	12	marketing	marketing	NOUN
arjefm-1109	274	13	technology	technology	NOUN
arjefm-1109	274	14	,	,	PUNCT
arjefm-1109	274	15	stra	stra	PROPN
arjefm-1109	274	16	mark	mark	PROPN
arjefm-1109	274	17	communication	communication	PROPN
arjefm-1109	274	18	consult	consult	NOUN
arjefm-1109	274	19	etuk	etuk	PROPN
arjefm-1109	274	20	,	,	PUNCT
arjefm-1109	274	21	a.	a.	NOUN
arjefm-1109	274	22	,	,	PUNCT
arjefm-1109	274	23	akpan	akpan	PROPN
arjefm-1109	274	24	,	,	PUNCT
arjefm-1109	274	25	a.	a.	NOUN
arjefm-1109	274	26	o.	o.	PROPN
arjefm-1109	274	27	,	,	PUNCT
arjefm-1109	274	28	&	&	CCONJ
arjefm-1109	274	29	awah	awah	PROPN
arjefm-1109	274	30	,	,	PUNCT
arjefm-1109	274	31	a.e	a.e	PROPN
arjefm-1109	274	32	.	.	PROPN
arjefm-1109	274	33	(	(	PUNCT
arjefm-1109	274	34	2023).electronic	2023).electronic	NUM
arjefm-1109	274	35	banking	banking	NOUN
arjefm-1109	274	36	and	and	CCONJ
arjefm-1109	274	37	marketing	marketing	NOUN
arjefm-1109	274	38	performance	performance	NOUN
arjefm-1109	274	39	of	of	ADP
arjefm-1109	274	40	deposit	deposit	NOUN
arjefm-1109	274	41	money	money	NOUN
arjefm-1109	274	42	banks	bank	NOUN
arjefm-1109	274	43	in	in	ADP
arjefm-1109	274	44	uyo	uyo	NOUN
arjefm-1109	274	45	,	,	PUNCT
arjefm-1109	274	46	akwa	akwa	ADJ
arjefm-1109	274	47	ibom	ibom	ADJ
arjefm-1109	274	48	state	state	NOUN
arjefm-1109	274	49	.	.	PUNCT
arjefm-1109	275	1	american	american	ADJ
arjefm-1109	275	2	interdisciplinary	interdisciplinary	PROPN
arjefm-1109	275	3	journal	journal	NOUN
arjefm-1109	275	4	of	of	ADP
arjefm-1109	275	5	business	business	NOUN
arjefm-1109	275	6	and	and	CCONJ
arjefm-1109	275	7	economics	economic	NOUN
arjefm-1109	275	8	(	(	PUNCT
arjefm-1109	275	9	aijbe	aijbe	NOUN
arjefm-1109	275	10	)	)	PUNCT
arjefm-1109	275	11	,	,	PUNCT
arjefm-1109	275	12	10(3	10(3	NUM
arjefm-1109	275	13	)	)	PUNCT
arjefm-1109	275	14	,	,	PUNCT
arjefm-1109	275	15	23	23	NUM
arjefm-1109	275	16	-	-	SYM
arjefm-1109	275	17	42	42	NUM
arjefm-1109	275	18	.	.	PUNCT
arjefm-1109	276	1	https;//doi.org/10.5281	https;//doi.org/10.5281	PROPN
arjefm-1109	276	2	/	/	SYM
arjefm-1109	276	3	zenodo.8346738	zenodo.8346738	PROPN
arjefm-1109	276	4	etuk	etuk	NOUN
arjefm-1109	276	5	,	,	PUNCT
arjefm-1109	276	6	a.	a.	NOUN
arjefm-1109	276	7	,	,	PUNCT
arjefm-1109	276	8	awah	awah	PROPN
arjefm-1109	276	9	,	,	PUNCT
arjefm-1109	276	10	a.e	a.e	PROPN
arjefm-1109	276	11	.	.	PROPN
arjefm-1109	276	12	and	and	CCONJ
arjefm-1109	276	13	akpan	akpan	PROPN
arjefm-1109	276	14	,	,	PUNCT
arjefm-1109	276	15	a.o	a.o	PROPN
arjefm-1109	276	16	.	.	PROPN
arjefm-1109	276	17	(	(	PUNCT
arjefm-1109	276	18	2024).physical	2024).physical	NUM
arjefm-1109	276	19	ambience	ambience	NOUN
arjefm-1109	276	20	and	and	CCONJ
arjefm-1109	276	21	customer	customer	NOUN
arjefm-1109	276	22	behavior	behavior	NOUN
arjefm-1109	276	23	in	in	ADP
arjefm-1109	276	24	selected	select	VERB
arjefm-1109	276	25	microfinance	microfinance	NOUN
arjefm-1109	276	26	banks	bank	NOUN
arjefm-1109	276	27	in	in	ADP
arjefm-1109	276	28	uyo	uyo	PROPN
arjefm-1109	276	29	metropolis	metropolis	PROPN
arjefm-1109	276	30	,	,	PUNCT
arjefm-1109	276	31	akwa	akwa	ADJ
arjefm-1109	276	32	ibom	ibom	ADJ
arjefm-1109	276	33	state	state	NOUN
arjefm-1109	276	34	,	,	PUNCT
arjefm-1109	276	35	top	top	ADJ
arjefm-1109	276	36	american	american	ADJ
arjefm-1109	276	37	journal	journal	NOUN
arjefm-1109	276	38	of	of	ADP
arjefm-1109	276	39	marketing.9(1	marketing.9(1	PROPN
arjefm-1109	276	40	)	)	PUNCT
arjefm-1109	276	41	,	,	PUNCT
arjefm-1109	276	42	1	1	NUM
arjefm-1109	276	43	-	-	SYM
arjefm-1109	276	44	24	24	NUM
arjefm-1109	276	45	.	.	PUNCT
arjefm-1109	277	1	etuk	etuk	PROPN
arjefm-1109	277	2	,	,	PUNCT
arjefm-1109	277	3	a.	a.	NOUN
arjefm-1109	277	4	,	,	PUNCT
arjefm-1109	277	5	awah	awah	PROPN
arjefm-1109	277	6	,	,	PUNCT
arjefm-1109	277	7	a.e	a.e	PROPN
arjefm-1109	277	8	.	.	PROPN
arjefm-1109	277	9	and	and	CCONJ
arjefm-1109	277	10	akpan	akpan	PROPN
arjefm-1109	277	11	,	,	PUNCT
arjefm-1109	277	12	a.o	a.o	PROPN
arjefm-1109	277	13	.	.	PROPN
arjefm-1109	277	14	(	(	PUNCT
arjefm-1109	277	15	2024).assurance	2024).assurance	NOUN
arjefm-1109	277	16	and	and	CCONJ
arjefm-1109	277	17	customer	customer	NOUN
arjefm-1109	277	18	patronage	patronage	NOUN
arjefm-1109	277	19	of	of	ADP
arjefm-1109	277	20	microfinance	microfinance	NOUN
arjefm-1109	277	21	banks	bank	NOUN
arjefm-1109	277	22	in	in	ADP
arjefm-1109	277	23	akwa	akwa	ADJ
arjefm-1109	277	24	ibom	ibom	ADJ
arjefm-1109	277	25	state	state	NOUN
arjefm-1109	277	26	,	,	PUNCT
arjefm-1109	277	27	nigeria	nigeria	PROPN
arjefm-1109	277	28	,	,	PUNCT
arjefm-1109	277	29	american	american	PROPN
arjefm-1109	277	30	journal	journal	PROPN
arjefm-1109	277	31	of	of	ADP
arjefm-1109	277	32	information	information	NOUN
arjefm-1109	277	33	technology	technology	NOUN
arjefm-1109	277	34	and	and	CCONJ
arjefm-1109	277	35	management	management	NOUN
arjefm-1109	277	36	,	,	PUNCT
arjefm-1109	277	37	12(2),1	12(2),1	NUM
arjefm-1109	277	38	-	-	SYM
arjefm-1109	277	39	23	23	NUM
arjefm-1109	277	40	.	.	PUNCT
arjefm-1109	278	1	etuk	etuk	PROPN
arjefm-1109	278	2	,	,	PUNCT
arjefm-1109	278	3	a.	a.	NOUN
arjefm-1109	278	4	,	,	PUNCT
arjefm-1109	278	5	akpan	akpan	PROPN
arjefm-1109	278	6	,	,	PUNCT
arjefm-1109	278	7	a.	a.	NOUN
arjefm-1109	278	8	o.	o.	PROPN
arjefm-1109	278	9	,	,	PUNCT
arjefm-1109	278	10	&	&	CCONJ
arjefm-1109	278	11	awah	awah	PROPN
arjefm-1109	278	12	,	,	PUNCT
arjefm-1109	278	13	a.e	a.e	PROPN
arjefm-1109	278	14	.	.	PROPN
arjefm-1109	278	15	(	(	PUNCT
arjefm-1109	278	16	2024	2024	NUM
arjefm-1109	278	17	)	)	PUNCT
arjefm-1109	278	18	.	.	PUNCT
arjefm-1109	279	1	e	e	X
arjefm-1109	279	2	-	-	NOUN
arjefm-1109	279	3	service	service	NOUN
arjefm-1109	279	4	reliability	reliability	NOUN
arjefm-1109	279	5	and	and	CCONJ
arjefm-1109	279	6	customer	customer	NOUN
arjefm-1109	279	7	loyalty	loyalty	NOUN
arjefm-1109	279	8	in	in	ADP
arjefm-1109	279	9	online	online	ADJ
arjefm-1109	279	10	shopping	shopping	NOUN
arjefm-1109	279	11	in	in	ADP
arjefm-1109	279	12	nigeria	nigeria	PROPN
arjefm-1109	279	13	:	:	PUNCT
arjefm-1109	279	14	the	the	DET
arjefm-1109	279	15	moderating	moderate	VERB
arjefm-1109	279	16	role	role	NOUN
arjefm-1109	279	17	of	of	ADP
arjefm-1109	279	18	age	age	NOUN
arjefm-1109	279	19	and	and	CCONJ
arjefm-1109	279	20	education	education	NOUN
arjefm-1109	279	21	,	,	PUNCT
arjefm-1109	279	22	journal	journal	NOUN
arjefm-1109	279	23	of	of	ADP
arjefm-1109	279	24	current	current	ADJ
arjefm-1109	279	25	research	research	NOUN
arjefm-1109	279	26	in	in	ADP
arjefm-1109	279	27	business	business	NOUN
arjefm-1109	279	28	and	and	CCONJ
arjefm-1109	279	29	management	management	NOUN
arjefm-1109	279	30	sciences	science	NOUN
arjefm-1109	279	31	,	,	PUNCT
arjefm-1109	279	32	12(2	12(2	NUM
arjefm-1109	279	33	)	)	PUNCT
arjefm-1109	279	34	,	,	PUNCT
arjefm-1109	279	35	2	2	NUM
arjefm-1109	279	36	-	-	SYM
arjefm-1109	279	37	16	16	NUM
arjefm-1109	279	38	.	.	PUNCT
arjefm-1109	280	1	etuk	etuk	PROPN
arjefm-1109	280	2	,	,	PUNCT
arjefm-1109	280	3	a.	a.	NOUN
arjefm-1109	280	4	,	,	PUNCT
arjefm-1109	280	5	awah	awah	PROPN
arjefm-1109	280	6	,	,	PUNCT
arjefm-1109	280	7	a.e	a.e	PROPN
arjefm-1109	280	8	.	.	PROPN
arjefm-1109	280	9	and	and	CCONJ
arjefm-1109	280	10	akpan	akpan	PROPN
arjefm-1109	280	11	,	,	PUNCT
arjefm-1109	280	12	a.o	a.o	PROPN
arjefm-1109	280	13	.	.	PROPN
arjefm-1109	280	14	(	(	PUNCT
arjefm-1109	280	15	2024	2024	NUM
arjefm-1109	280	16	)	)	PUNCT
arjefm-1109	280	17	.	.	PUNCT
arjefm-1109	281	1	empathy	empathy	NOUN
arjefm-1109	281	2	and	and	CCONJ
arjefm-1109	281	3	customer	customer	NOUN
arjefm-1109	281	4	patronage	patronage	NOUN
arjefm-1109	281	5	of	of	ADP
arjefm-1109	281	6	microfinance	microfinance	NOUN
arjefm-1109	281	7	banks	bank	NOUN
arjefm-1109	281	8	in	in	ADP
arjefm-1109	281	9	akwa	akwa	ADJ
arjefm-1109	281	10	ibom	ibom	ADJ
arjefm-1109	281	11	state	state	NOUN
arjefm-1109	281	12	,	,	PUNCT
arjefm-1109	281	13	nigeria	nigeria	PROPN
arjefm-1109	281	14	.	.	PUNCT
arjefm-1109	282	1	international	international	ADJ
arjefm-1109	282	2	journal	journal	PROPN
arjefm-1109	282	3	of	of	ADP
arjefm-1109	282	4	marketing	marketing	NOUN
arjefm-1109	282	5	research	research	NOUN
arjefm-1109	282	6	and	and	CCONJ
arjefm-1109	282	7	brand	brand	NOUN
arjefm-1109	282	8	management,12(2),36	management,12(2),36	PROPN
arjefm-1109	282	9	-	-	PUNCT
arjefm-1109	282	10	50	50	NUM
arjefm-1109	282	11	.	.	PUNCT
arjefm-1109	283	1	etuk	etuk	PROPN
arjefm-1109	283	2	,	,	PUNCT
arjefm-1109	283	3	a.	a.	NOUN
arjefm-1109	283	4	,	,	PUNCT
arjefm-1109	283	5	akpan	akpan	PROPN
arjefm-1109	283	6	,	,	PUNCT
arjefm-1109	283	7	a.	a.	NOUN
arjefm-1109	283	8	o.	o.	PROPN
arjefm-1109	283	9	,	,	PUNCT
arjefm-1109	283	10	&	&	CCONJ
arjefm-1109	283	11	awah	awah	PROPN
arjefm-1109	283	12	,	,	PUNCT
arjefm-1109	283	13	a.e	a.e	PROPN
arjefm-1109	283	14	.	.	PROPN
arjefm-1109	283	15	(	(	PUNCT
arjefm-1109	283	16	2024	2024	NUM
arjefm-1109	283	17	)	)	PUNCT
arjefm-1109	283	18	.	.	PUNCT
arjefm-1109	284	1	the	the	DET
arjefm-1109	284	2	role	role	NOUN
arjefm-1109	284	3	of	of	ADP
arjefm-1109	284	4	age	age	NOUN
arjefm-1109	284	5	and	and	CCONJ
arjefm-1109	284	6	education	education	NOUN
arjefm-1109	284	7	in	in	ADP
arjefm-1109	284	8	moderating	moderate	VERB
arjefm-1109	284	9	the	the	DET
arjefm-1109	284	10	relationship	relationship	NOUN
arjefm-1109	284	11	between	between	ADP
arjefm-1109	284	12	e	e	NOUN
arjefm-1109	284	13	-	-	NOUN
arjefm-1109	284	14	service	service	ADJ
arjefm-1109	284	15	security	security	NOUN
arjefm-1109	284	16	and	and	CCONJ
arjefm-1109	284	17	customer	customer	NOUN
arjefm-1109	284	18	loyalty	loyalty	NOUN
arjefm-1109	284	19	:	:	PUNCT
arjefm-1109	284	20	the	the	DET
arjefm-1109	284	21	nigerian	nigerian	ADJ
arjefm-1109	284	22	online	online	ADJ
arjefm-1109	284	23	shopping	shopping	NOUN
arjefm-1109	284	24	experience	experience	NOUN
arjefm-1109	284	25	,	,	PUNCT
arjefm-1109	284	26	michigan	michigan	PROPN
arjefm-1109	284	27	international	international	PROPN
arjefm-1109	284	28	journal	journal	PROPN
arjefm-1109	284	29	of	of	ADP
arjefm-1109	284	30	marketing	marketing	NOUN
arjefm-1109	284	31	.	.	PUNCT
arjefm-1109	285	1	new	new	ADJ
arjefm-1109	285	2	media	medium	NOUN
arjefm-1109	285	3	and	and	CCONJ
arjefm-1109	285	4	communication,12(2	communication,12(2	PROPN
arjefm-1109	285	5	)	)	PUNCT
arjefm-1109	285	6	,	,	PUNCT
arjefm-1109	285	7	50	50	NUM
arjefm-1109	285	8	-	-	SYM
arjefm-1109	285	9	64	64	NUM
arjefm-1109	285	10	.	.	PUNCT
arjefm-1109	286	1	etuk	etuk	PROPN
arjefm-1109	286	2	,	,	PUNCT
arjefm-1109	286	3	a.	a.	NOUN
arjefm-1109	286	4	,	,	PUNCT
arjefm-1109	286	5	awah	awah	PROPN
arjefm-1109	286	6	,	,	PUNCT
arjefm-1109	286	7	a.e	a.e	PROPN
arjefm-1109	286	8	.	.	PROPN
arjefm-1109	286	9	and	and	CCONJ
arjefm-1109	286	10	akpan	akpan	PROPN
arjefm-1109	286	11	,	,	PUNCT
arjefm-1109	286	12	a.o	a.o	PROPN
arjefm-1109	286	13	.	.	PROPN
arjefm-1109	286	14	(	(	PUNCT
arjefm-1109	286	15	2024	2024	NUM
arjefm-1109	286	16	)	)	PUNCT
arjefm-1109	286	17	.	.	PUNCT
arjefm-1109	287	1	tangibility	tangibility	NOUN
arjefm-1109	287	2	and	and	CCONJ
arjefm-1109	287	3	customer	customer	NOUN
arjefm-1109	287	4	patronage	patronage	NOUN
arjefm-1109	287	5	of	of	ADP
arjefm-1109	287	6	microfinance	microfinance	NOUN
arjefm-1109	287	7	banks	bank	NOUN
arjefm-1109	287	8	in	in	ADP
arjefm-1109	287	9	akwa	akwa	ADJ
arjefm-1109	287	10	ibom	ibom	ADJ
arjefm-1109	287	11	state	state	NOUN
arjefm-1109	287	12	,	,	PUNCT
arjefm-1109	287	13	nigeria	nigeria	PROPN
arjefm-1109	287	14	.	.	PUNCT
arjefm-1109	288	1	american	american	PROPN
arjefm-1109	288	2	journal	journal	PROPN
arjefm-1109	288	3	of	of	ADP
arjefm-1109	288	4	business	business	NOUN
arjefm-1109	288	5	and	and	CCONJ
arjefm-1109	288	6	cooperative	cooperative	ADJ
arjefm-1109	288	7	research,9(2	research,9(2	NOUN
arjefm-1109	288	8	)	)	PUNCT
arjefm-1109	288	9	,	,	PUNCT
arjefm-1109	288	10	1	1	NUM
arjefm-1109	288	11	-	-	SYM
arjefm-1109	288	12	19	19	NUM
arjefm-1109	288	13	.	.	PUNCT
arjefm-1109	289	1	etuk	etuk	PROPN
arjefm-1109	289	2	,	,	PUNCT
arjefm-1109	289	3	a.	a.	NOUN
arjefm-1109	289	4	,	,	PUNCT
arjefm-1109	289	5	awah	awah	PROPN
arjefm-1109	289	6	,	,	PUNCT
arjefm-1109	289	7	a.e	a.e	PROPN
arjefm-1109	289	8	.	.	PROPN
arjefm-1109	289	9	and	and	CCONJ
arjefm-1109	289	10	akpan	akpan	PROPN
arjefm-1109	289	11	,	,	PUNCT
arjefm-1109	289	12	a.o	a.o	PROPN
arjefm-1109	289	13	.	.	PROPN
arjefm-1109	289	14	(	(	PUNCT
arjefm-1109	289	15	2024).eservice	2024).eservice	NUM
arjefm-1109	289	16	responsiveness	responsiveness	NOUN
arjefm-1109	289	17	and	and	CCONJ
arjefm-1109	289	18	customer	customer	NOUN
arjefm-1109	289	19	loyalty	loyalty	NOUN
arjefm-1109	289	20	in	in	ADP
arjefm-1109	289	21	online	online	ADJ
arjefm-1109	289	22	shopping	shopping	NOUN
arjefm-1109	289	23	in	in	ADP
arjefm-1109	289	24	nigeria	nigeria	PROPN
arjefm-1109	289	25	:	:	PUNCT
arjefm-1109	289	26	the	the	DET
arjefm-1109	289	27	moderating	moderate	VERB
arjefm-1109	289	28	role	role	NOUN
arjefm-1109	289	29	of	of	ADP
arjefm-1109	289	30	age	age	NOUN
arjefm-1109	289	31	and	and	CCONJ
arjefm-1109	289	32	education	education	NOUN
arjefm-1109	289	33	,	,	PUNCT
arjefm-1109	289	34	european	european	PROPN
arjefm-1109	289	35	journal	journal	NOUN
arjefm-1109	289	36	of	of	ADP
arjefm-1109	289	37	marketing	marketing	NOUN
arjefm-1109	289	38	and	and	CCONJ
arjefm-1109	289	39	management	management	NOUN
arjefm-1109	289	40	sciences	science	NOUN
arjefm-1109	289	41	,	,	PUNCT
arjefm-1109	289	42	7(2	7(2	NUM
arjefm-1109	289	43	)	)	PUNCT
arjefm-1109	289	44	,	,	PUNCT
arjefm-1109	289	45	13	13	NUM
arjefm-1109	289	46	-	-	SYM
arjefm-1109	289	47	30	30	NUM
arjefm-1109	289	48	.	.	PUNCT
arjefm-1109	290	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	290	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	291	1	american	american	PROPN
arjefm-1109	291	2	research	research	PROPN
arjefm-1109	291	3	journal	journal	PROPN
arjefm-1109	291	4	of	of	ADP
arjefm-1109	291	5	economics	economic	NOUN
arjefm-1109	291	6	,	,	PUNCT
arjefm-1109	291	7	finance	finance	NOUN
arjefm-1109	291	8	and	and	CCONJ
arjefm-1109	291	9	management	management	NOUN
arjefm-1109	291	10	volume	volume	NOUN
arjefm-1109	291	11	12	12	NUM
arjefm-1109	291	12	issue	issue	NOUN
arjefm-1109	291	13	3	3	NUM
arjefm-1109	291	14	,	,	PUNCT
arjefm-1109	291	15	july	july	PROPN
arjefm-1109	291	16	-	-	PUNCT
arjefm-1109	291	17	september	september	PROPN
arjefm-1109	291	18	2024	2024	NUM
arjefm-1109	291	19	issn	issn	NOUN
arjefm-1109	291	20	:	:	PUNCT
arjefm-1109	291	21	2836	2836	NUM
arjefm-1109	291	22	-	-	SYM
arjefm-1109	291	23	9416	9416	NUM
arjefm-1109	291	24	impact	impact	NOUN
arjefm-1109	291	25	factor	factor	NOUN
arjefm-1109	291	26	:	:	PUNCT
arjefm-1109	291	27	5.57	5.57	NUM
arjefm-1109	291	28	journal	journal	NOUN
arjefm-1109	291	29	homepage	homepage	NOUN
arjefm-1109	291	30	:	:	PUNCT
arjefm-1109	291	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	291	32	,	,	PUNCT
arjefm-1109	291	33	email	email	NOUN
arjefm-1109	291	34	:	:	PUNCT
arjefm-1109	291	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	291	36	official	official	ADJ
arjefm-1109	291	37	journal	journal	PROPN
arjefm-1109	291	38	of	of	ADP
arjefm-1109	291	39	america	america	PROPN
arjefm-1109	291	40	serial	serial	PROPN
arjefm-1109	291	41	publication	publication	NOUN
arjefm-1109	291	42	american	american	PROPN
arjefm-1109	291	43	research	research	PROPN
arjefm-1109	291	44	journal	journal	PROPN
arjefm-1109	291	45	of	of	ADP
arjefm-1109	291	46	economics	economic	NOUN
arjefm-1109	291	47	,	,	PUNCT
arjefm-1109	291	48	finance	finance	NOUN
arjefm-1109	291	49	and	and	CCONJ
arjefm-1109	291	50	management	management	NOUN
arjefm-1109	291	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	291	52	,	,	PUNCT
arjefm-1109	291	53	email	email	NOUN
arjefm-1109	291	54	:	:	PUNCT
arjefm-1109	291	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	291	56	63	63	NUM
arjefm-1109	292	1	|	|	ADV
arjefm-1109	292	2	p	p	NOUN
arjefm-1109	292	3	a	a	DET
arjefm-1109	292	4	g	g	NOUN
arjefm-1109	292	5	e	e	NOUN
arjefm-1109	292	6	gapp	gapp	NOUN
arjefm-1109	292	7	,	,	PUNCT
arjefm-1109	292	8	r.	r.	PROPN
arjefm-1109	292	9	and	and	CCONJ
arjefm-1109	292	10	merrilees	merrilees	PROPN
arjefm-1109	292	11	,	,	PUNCT
arjefm-1109	292	12	i.	i.	NOUN
arjefm-1109	292	13	(	(	PUNCT
arjefm-1109	292	14	2016	2016	NUM
arjefm-1109	292	15	)	)	PUNCT
arjefm-1109	292	16	.	.	PUNCT
arjefm-1109	293	1	important	important	ADJ
arjefm-1109	293	2	factors	factor	NOUN
arjefm-1109	293	3	to	to	PART
arjefm-1109	293	4	consider	consider	VERB
arjefm-1109	293	5	when	when	SCONJ
arjefm-1109	293	6	using	use	VERB
arjefm-1109	293	7	internal	internal	ADJ
arjefm-1109	293	8	branding	branding	NOUN
arjefm-1109	293	9	as	as	ADP
arjefm-1109	293	10	a	a	DET
arjefm-1109	293	11	management	management	NOUN
arjefm-1109	293	12	strategy	strategy	NOUN
arjefm-1109	293	13	.	.	PUNCT
arjefm-1109	294	1	a	a	DET
arjefm-1109	294	2	healthcare	healthcare	NOUN
arjefm-1109	294	3	case	case	NOUN
arjefm-1109	294	4	study	study	NOUN
arjefm-1109	294	5	.	.	PUNCT
arjefm-1109	295	1	brand	brand	NOUN
arjefm-1109	295	2	management	management	NOUN
arjefm-1109	295	3	,	,	PUNCT
arjefm-1109	295	4	14	14	NUM
arjefm-1109	295	5	(	(	PUNCT
arjefm-1109	295	6	1/2	1/2	NUM
arjefm-1109	295	7	):	):	PUNCT
arjefm-1109	295	8	162	162	NUM
arjefm-1109	295	9	176	176	NUM
arjefm-1109	295	10	.	.	PUNCT
arjefm-1109	296	1	garcia	garcia	PROPN
arjefm-1109	296	2	,	,	PUNCT
arjefm-1109	296	3	e.	e.	PROPN
arjefm-1109	296	4	cifre	cifre	PROPN
arjefm-1109	296	5	,	,	PUNCT
arjefm-1109	296	6	e.	e.	PROPN
arjefm-1109	296	7	and	and	CCONJ
arjefm-1109	296	8	grou	grou	PROPN
arjefm-1109	296	9	,	,	PUNCT
arjefm-1109	296	10	r.	r.	PROPN
arjefm-1109	296	11	(	(	PUNCT
arjefm-1109	296	12	2010	2010	NUM
arjefm-1109	296	13	)	)	PUNCT
arjefm-1109	296	14	.	.	PUNCT
arjefm-1109	297	1	service	service	NOUN
arjefm-1109	297	2	quality	quality	NOUN
arjefm-1109	297	3	:	:	PUNCT
arjefm-1109	297	4	the	the	DET
arjefm-1109	297	5	key	key	ADJ
arjefm-1109	297	6	role	role	NOUN
arjefm-1109	297	7	of	of	ADP
arjefm-1109	297	8	service	service	NOUN
arjefm-1109	297	9	climate	climate	NOUN
arjefm-1109	297	10	and	and	CCONJ
arjefm-1109	297	11	behaviour	behaviour	NOUN
arjefm-1109	297	12	of	of	ADP
arjefm-1109	297	13	boundary	boundary	ADJ
arjefm-1109	297	14	employee	employee	NOUN
arjefm-1109	297	15	units	unit	NOUN
arjefm-1109	297	16	.	.	PUNCT
arjefm-1109	298	1	group	group	NOUN
arjefm-1109	298	2	and	and	CCONJ
arjefm-1109	298	3	organization	organization	NOUN
arjefm-1109	298	4	management	management	NOUN
arjefm-1109	298	5	,	,	PUNCT
arjefm-1109	298	6	35.276	35.276	NUM
arjefm-1109	298	7	-	-	SYM
arjefm-1109	298	8	298	298	NUM
arjefm-1109	298	9	.	.	PUNCT
arjefm-1109	299	1	garcia	garcia	PROPN
arjefm-1109	299	2	,	,	PUNCT
arjefm-1109	299	3	t.	t.	PROPN
arjefm-1109	299	4	,	,	PUNCT
arjefm-1109	299	5	varela	varela	PROPN
arjefm-1109	299	6	,	,	PUNCT
arjefm-1109	299	7	j.	j.	PROPN
arjefm-1109	299	8	and	and	CCONJ
arjefm-1109	299	9	del	del	PROPN
arjefm-1109	299	10	rio	rio	PROPN
arjefm-1109	299	11	,	,	PUNCT
arjefm-1109	299	12	m.	m.	NOUN
arjefm-1109	299	13	(	(	PUNCT
arjefm-1109	299	14	2010	2010	NUM
arjefm-1109	299	15	)	)	PUNCT
arjefm-1109	299	16	.	.	PUNCT
arjefm-1109	300	1	organizational	organizational	ADJ
arjefm-1109	300	2	service	service	NOUN
arjefm-1109	300	3	systems	system	NOUN
arjefm-1109	300	4	:	:	PUNCT
arjefm-1109	300	5	antecedents	antecedent	NOUN
arjefm-1109	300	6	and	and	CCONJ
arjefm-1109	300	7	consequences	consequence	NOUN
arjefm-1109	300	8	:	:	PUNCT
arjefm-1109	300	9	tourism	tourism	NOUN
arjefm-1109	300	10	and	and	CCONJ
arjefm-1109	300	11	hospitality	hospitality	NOUN
arjefm-1109	300	12	research	research	NOUN
arjefm-1109	300	13	,	,	PUNCT
arjefm-1109	300	14	11(1	11(1	NUM
arjefm-1109	300	15	):	):	PUNCT
arjefm-1109	300	16	67	67	NUM
arjefm-1109	300	17	-	-	SYM
arjefm-1109	300	18	82	82	NUM
arjefm-1109	300	19	.	.	PUNCT
arjefm-1109	301	1	gronroos	gronroos	PROPN
arjefm-1109	301	2	,	,	PUNCT
arjefm-1109	301	3	c.	c.	PROPN
arjefm-1109	301	4	and	and	CCONJ
arjefm-1109	301	5	voima	voima	PROPN
arjefm-1109	301	6	,	,	PUNCT
arjefm-1109	301	7	p.	p.	NOUN
arjefm-1109	301	8	(	(	PUNCT
arjefm-1109	301	9	2013	2013	NUM
arjefm-1109	301	10	)	)	PUNCT
arjefm-1109	301	11	internal	internal	ADJ
arjefm-1109	301	12	marketing	marketing	NOUN
arjefm-1109	301	13	relationship	relationship	NOUN
arjefm-1109	301	14	perspective	perspective	NOUN
arjefm-1109	301	15	.	.	PUNCT
arjefm-1109	302	1	london	london	PROPN
arjefm-1109	302	2	:	:	PUNCT
arjefm-1109	302	3	international	international	ADJ
arjefm-1109	302	4	thompson	thompson	PROPN
arjefm-1109	302	5	business	business	NOUN
arjefm-1109	302	6	press	press	NOUN
arjefm-1109	302	7	.	.	PUNCT
arjefm-1109	303	1	gronroos	gronroos	PROPN
arjefm-1109	303	2	,	,	PUNCT
arjefm-1109	303	3	g.	g.	PROPN
arjefm-1109	303	4	(	(	PUNCT
arjefm-1109	303	5	2008	2008	NUM
arjefm-1109	303	6	)	)	PUNCT
arjefm-1109	303	7	.	.	PUNCT
arjefm-1109	304	1	service	service	NOUN
arjefm-1109	304	2	logic	logic	NOUN
arjefm-1109	304	3	revisited	revisit	VERB
arjefm-1109	304	4	:	:	PUNCT
arjefm-1109	304	5	who	who	PRON
arjefm-1109	304	6	creates	create	VERB
arjefm-1109	304	7	value	value	NOUN
arjefm-1109	304	8	?	?	PUNCT
arjefm-1109	305	1	and	and	CCONJ
arjefm-1109	305	2	who	who	PRON
arjefm-1109	305	3	-	-	PUNCT
arjefm-1109	305	4	creates	create	VERB
arjefm-1109	305	5	.	.	PUNCT
arjefm-1109	306	1	european	european	ADJ
arjefm-1109	306	2	business	business	PROPN
arjefm-1109	306	3	review	review	PROPN
arjefm-1109	306	4	,	,	PUNCT
arjefm-1109	306	5	20(4	20(4	NOUN
arjefm-1109	306	6	):	):	PUNCT
arjefm-1109	306	7	298	298	NUM
arjefm-1109	306	8	-	-	SYM
arjefm-1109	306	9	314	314	NUM
arjefm-1109	306	10	.	.	PUNCT
arjefm-1109	307	1	herzberg	herzberg	PROPN
arjefm-1109	307	2	,	,	PUNCT
arjefm-1109	307	3	f.	f.	PROPN
arjefm-1109	307	4	mausner	mausner	PROPN
arjefm-1109	307	5	,	,	PUNCT
arjefm-1109	307	6	b.	b.	PROPN
arjefm-1109	307	7	,	,	PUNCT
arjefm-1109	307	8	and	and	CCONJ
arjefm-1109	307	9	snyderman	snyderman	PROPN
arjefm-1109	307	10	,	,	PUNCT
arjefm-1109	307	11	b.	b.	PROPN
arjefm-1109	307	12	b.	b.	PROPN
arjefm-1109	307	13	(	(	PUNCT
arjefm-1109	307	14	1959	1959	NUM
arjefm-1109	307	15	)	)	PUNCT
arjefm-1109	307	16	.	.	PUNCT
arjefm-1109	308	1	the	the	DET
arjefm-1109	308	2	motivation	motivation	NOUN
arjefm-1109	308	3	to	to	PART
arjefm-1109	308	4	work	work	VERB
arjefm-1109	308	5	.	.	PUNCT
arjefm-1109	309	1	new	new	PROPN
arjefm-1109	309	2	york	york	PROPN
arjefm-1109	309	3	:	:	PUNCT
arjefm-1109	309	4	john	john	PROPN
arjefm-1109	309	5	wiley	wiley	PROPN
arjefm-1109	309	6	&	&	CCONJ
arjefm-1109	309	7	sons	son	NOUN
arjefm-1109	309	8	.	.	PUNCT
arjefm-1109	310	1	igbaekemem	igbaekemem	PROPN
arjefm-1109	310	2	,	,	PUNCT
arjefm-1109	310	3	g.	g.	PROPN
arjefm-1109	310	4	o.	o.	PROPN
arjefm-1109	310	5	(	(	PUNCT
arjefm-1109	310	6	2014	2014	NUM
arjefm-1109	310	7	)	)	PUNCT
arjefm-1109	310	8	.	.	PUNCT
arjefm-1109	311	1	monetary	monetary	ADJ
arjefm-1109	311	2	incentives	incentive	VERB
arjefm-1109	311	3	motivatemployee	motivatemployee	PROPN
arjefm-1109	311	4	's	's	PART
arjefm-1109	311	5	on	on	ADP
arjefm-1109	311	6	organizational	organizational	ADJ
arjefm-1109	311	7	performance	performance	NOUN
arjefm-1109	311	8	.	.	PUNCT
arjefm-1109	312	1	global	global	ADJ
arjefm-1109	312	2	journal	journal	PROPN
arjefm-1109	312	3	of	of	ADP
arjefm-1109	312	4	arts	art	NOUN
arjefm-1109	312	5	.	.	PUNCT
arjefm-1109	313	1	humanities	humanity	NOUN
arjefm-1109	313	2	social	social	ADJ
arjefm-1109	313	3	sciences	science	NOUN
arjefm-1109	313	4	.	.	PUNCT
arjefm-1109	314	1	2(7	2(7	NUM
arjefm-1109	314	2	)	)	PUNCT
arjefm-1109	315	1	,	,	PUNCT
arjefm-1109	315	2	61	61	NUM
arjefm-1109	315	3	-	-	SYM
arjefm-1109	315	4	69	69	NUM
arjefm-1109	315	5	.	.	PUNCT
arjefm-1109	316	1	imani	imani	PROPN
arjefm-1109	316	2	,	,	PUNCT
arjefm-1109	316	3	s.	s.	PROPN
arjefm-1109	316	4	;	;	PUNCT
arjefm-1109	316	5	foroudi	foroudi	PROPN
arjefm-1109	316	6	,	,	PUNCT
arjefm-1109	316	7	p.	p.	NOUN
arjefm-1109	316	8	;	;	PUNCT
arjefm-1109	316	9	seyyedamiri	seyyedamiri	NOUN
arjefm-1109	316	10	,	,	PUNCT
arjefm-1109	316	11	n.	n.	NOUN
arjefm-1109	316	12	and	and	CCONJ
arjefm-1109	316	13	niloofar	niloofar	ADV
arjefm-1109	316	14	,	,	PUNCT
arjefm-1109	316	15	d.	d.	PROPN
arjefm-1109	316	16	(	(	PUNCT
arjefm-1109	316	17	2020).improving	2020).improve	VERB
arjefm-1109	316	18	employees	employee	NOUN
arjefm-1109	316	19	’	’	PART
arjefm-1109	316	20	performance	performance	NOUN
arjefm-1109	316	21	through	through	ADP
arjefm-1109	316	22	internal	internal	ADJ
arjefm-1109	316	23	marketing	marketing	NOUN
arjefm-1109	316	24	and	and	CCONJ
arjefm-1109	316	25	organizational	organizational	ADJ
arjefm-1109	316	26	learning	learning	NOUN
arjefm-1109	316	27	:	:	PUNCT
arjefm-1109	316	28	mediating	mediate	VERB
arjefm-1109	316	29	role	role	NOUN
arjefm-1109	316	30	of	of	ADP
arjefm-1109	316	31	organizational	organizational	ADJ
arjefm-1109	316	32	innovation	innovation	NOUN
arjefm-1109	316	33	in	in	ADP
arjefm-1109	316	34	an	an	DET
arjefm-1109	316	35	emerging	emerge	VERB
arjefm-1109	316	36	market	market	NOUN
arjefm-1109	316	37	,	,	PUNCT
arjefm-1109	316	38	cogent	cogent	NOUN
arjefm-1109	316	39	business	business	NOUN
arjefm-1109	316	40	and	and	CCONJ
arjefm-1109	316	41	management	management	NOUN
arjefm-1109	316	42	journal	journal	NOUN
arjefm-1109	316	43	7(1	7(1	PROPN
arjefm-1109	316	44	)	)	PUNCT
arjefm-1109	316	45	,	,	PUNCT
arjefm-1109	316	46	1	1	NUM
arjefm-1109	316	47	-	-	SYM
arjefm-1109	316	48	23	23	NUM
arjefm-1109	316	49	.	.	PUNCT
arjefm-1109	317	1	keller	keller	PROPN
arjefm-1109	317	2	,	,	PUNCT
arjefm-1109	317	3	s.	s.	PROPN
arjefm-1109	317	4	b.	b.	PROPN
arjefm-1109	317	5	,	,	PUNCT
arjefm-1109	317	6	lynch	lynch	PROPN
arjefm-1109	317	7	,	,	PUNCT
arjefm-1109	317	8	d.	d.	PROPN
arjefm-1109	317	9	f.	f.	PROPN
arjefm-1109	317	10	,	,	PUNCT
arjefm-1109	317	11	ellinger	ellinger	NOUN
arjefm-1109	317	12	,	,	PUNCT
arjefm-1109	317	13	a.	a.	PROPN
arjefm-1109	317	14	e.	e.	PROPN
arjefm-1109	317	15	,	,	PUNCT
arjefm-1109	317	16	ozment	ozment	PROPN
arjefm-1109	317	17	,	,	PUNCT
arjefm-1109	317	18	j.	j.	PROPN
arjefm-1109	317	19	and	and	CCONJ
arjefm-1109	317	20	calantone	calantone	PROPN
arjefm-1109	317	21	,	,	PUNCT
arjefm-1109	317	22	r.	r.	PROPN
arjefm-1109	317	23	(	(	PUNCT
arjefm-1109	317	24	2006	2006	NUM
arjefm-1109	317	25	)	)	PUNCT
arjefm-1109	317	26	.	.	PUNCT
arjefm-1109	318	1	the	the	DET
arjefm-1109	318	2	impact	impact	NOUN
arjefm-1109	318	3	of	of	ADP
arjefm-1109	318	4	internal	internal	ADJ
arjefm-1109	318	5	marketing	marketing	NOUN
arjefm-1109	318	6	efforts	effort	NOUN
arjefm-1109	318	7	in	in	ADP
arjefm-1109	318	8	distribution	distribution	NOUN
arjefm-1109	318	9	service	service	NOUN
arjefm-1109	318	10	operations	operation	NOUN
arjefm-1109	318	11	.	.	PUNCT
arjefm-1109	319	1	journal	journal	NOUN
arjefm-1109	319	2	of	of	ADP
arjefm-1109	319	3	business	business	NOUN
arjefm-1109	319	4	logistics	logistic	NOUN
arjefm-1109	319	5	,	,	PUNCT
arjefm-1109	319	6	27(1	27(1	NUM
arjefm-1109	319	7	):	):	PUNCT
arjefm-1109	319	8	109139	109139	NUM
arjefm-1109	319	9	.	.	PUNCT
arjefm-1109	320	1	kotler	kotler	NOUN
arjefm-1109	320	2	,	,	PUNCT
arjefm-1109	320	3	p.	p.	NOUN
arjefm-1109	320	4	(	(	PUNCT
arjefm-1109	320	5	1991	1991	NUM
arjefm-1109	320	6	)	)	PUNCT
arjefm-1109	320	7	.	.	PUNCT
arjefm-1109	321	1	marketing	marketing	NOUN
arjefm-1109	321	2	management	management	NOUN
arjefm-1109	321	3	analysis	analysis	NOUN
arjefm-1109	321	4	,	,	PUNCT
arjefm-1109	321	5	planning	planning	NOUN
arjefm-1109	321	6	.	.	PUNCT
arjefm-1109	322	1	implementation	implementation	NOUN
arjefm-1109	322	2	and	and	CCONJ
arjefm-1109	322	3	control	control	NOUN
arjefm-1109	322	4	.	.	PUNCT
arjefm-1109	323	1	prentice	prentice	PROPN
arjefm-1109	323	2	hall	hall	PROPN
arjefm-1109	323	3	.	.	PUNCT
arjefm-1109	324	1	new	new	PROPN
arjefm-1109	324	2	jersey	jersey	PROPN
arjefm-1109	324	3	:	:	PUNCT
arjefm-1109	324	4	englewood	englewood	PROPN
arjefm-1109	324	5	cliffs	cliffs	PROPN
arjefm-1109	324	6	.	.	PUNCT
arjefm-1109	325	1	kotler	kotler	PROPN
arjefm-1109	325	2	,	,	PUNCT
arjefm-1109	325	3	p.	p.	NOUN
arjefm-1109	325	4	and	and	CCONJ
arjefm-1109	325	5	armstrong	armstrong	PROPN
arjefm-1109	325	6	,	,	PUNCT
arjefm-1109	325	7	g.	g.	PROPN
arjefm-1109	325	8	(	(	PUNCT
arjefm-1109	325	9	2013	2013	NUM
arjefm-1109	325	10	)	)	PUNCT
arjefm-1109	325	11	.	.	PUNCT
arjefm-1109	326	1	principles	principle	NOUN
arjefm-1109	326	2	of	of	ADP
arjefm-1109	326	3	marketing	marketing	NOUN
arjefm-1109	326	4	india	india	PROPN
arjefm-1109	326	5	dorling	dorling	PROPN
arjefm-1109	326	6	kindersley	kindersley	PROPN
arjefm-1109	326	7	.	.	PUNCT
arjefm-1109	327	1	lings	ling	NOUN
arjefm-1109	327	2	,	,	PUNCT
arjefm-1109	327	3	1	1	X
arjefm-1109	327	4	.	.	X
arjefm-1109	327	5	n.	n.	NOUN
arjefm-1109	327	6	and	and	CCONJ
arjefm-1109	327	7	greenley	greenley	NOUN
arjefm-1109	327	8	,	,	PUNCT
arjefm-1109	327	9	g.	g.	PROPN
arjefm-1109	327	10	e.	e.	PROPN
arjefm-1109	327	11	(	(	PUNCT
arjefm-1109	327	12	2005	2005	NUM
arjefm-1109	327	13	)	)	PUNCT
arjefm-1109	327	14	.	.	PUNCT
arjefm-1109	328	1	measuring	measure	VERB
arjefm-1109	328	2	internal	internal	ADJ
arjefm-1109	328	3	market	market	NOUN
arjefm-1109	328	4	orientation	orientation	NOUN
arjefm-1109	328	5	.	.	PUNCT
arjefm-1109	329	1	journal	journal	NOUN
arjefm-1109	329	2	of	of	ADP
arjefm-1109	329	3	service	service	NOUN
arjefm-1109	329	4	research	research	NOUN
arjefm-1109	329	5	7(3	7(3	NUM
arjefm-1109	329	6	)	)	PUNCT
arjefm-1109	329	7	,	,	PUNCT
arjefm-1109	329	8	290	290	NUM
arjefm-1109	329	9	-	-	SYM
arjefm-1109	329	10	305	305	NUM
arjefm-1109	329	11	.	.	PUNCT
arjefm-1109	330	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	330	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	331	1	american	american	PROPN
arjefm-1109	331	2	research	research	PROPN
arjefm-1109	331	3	journal	journal	PROPN
arjefm-1109	331	4	of	of	ADP
arjefm-1109	331	5	economics	economic	NOUN
arjefm-1109	331	6	,	,	PUNCT
arjefm-1109	331	7	finance	finance	NOUN
arjefm-1109	331	8	and	and	CCONJ
arjefm-1109	331	9	management	management	NOUN
arjefm-1109	331	10	volume	volume	NOUN
arjefm-1109	331	11	12	12	NUM
arjefm-1109	331	12	issue	issue	NOUN
arjefm-1109	331	13	3	3	NUM
arjefm-1109	331	14	,	,	PUNCT
arjefm-1109	331	15	july	july	PROPN
arjefm-1109	331	16	-	-	PUNCT
arjefm-1109	331	17	september	september	PROPN
arjefm-1109	331	18	2024	2024	NUM
arjefm-1109	331	19	issn	issn	NOUN
arjefm-1109	331	20	:	:	PUNCT
arjefm-1109	331	21	2836	2836	NUM
arjefm-1109	331	22	-	-	SYM
arjefm-1109	331	23	9416	9416	NUM
arjefm-1109	331	24	impact	impact	NOUN
arjefm-1109	331	25	factor	factor	NOUN
arjefm-1109	331	26	:	:	PUNCT
arjefm-1109	331	27	5.57	5.57	NUM
arjefm-1109	331	28	journal	journal	NOUN
arjefm-1109	331	29	homepage	homepage	NOUN
arjefm-1109	331	30	:	:	PUNCT
arjefm-1109	331	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	331	32	,	,	PUNCT
arjefm-1109	331	33	email	email	NOUN
arjefm-1109	331	34	:	:	PUNCT
arjefm-1109	331	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	331	36	official	official	ADJ
arjefm-1109	331	37	journal	journal	PROPN
arjefm-1109	331	38	of	of	ADP
arjefm-1109	331	39	america	america	PROPN
arjefm-1109	331	40	serial	serial	PROPN
arjefm-1109	331	41	publication	publication	NOUN
arjefm-1109	331	42	american	american	PROPN
arjefm-1109	331	43	research	research	PROPN
arjefm-1109	331	44	journal	journal	PROPN
arjefm-1109	331	45	of	of	ADP
arjefm-1109	331	46	economics	economic	NOUN
arjefm-1109	331	47	,	,	PUNCT
arjefm-1109	331	48	finance	finance	NOUN
arjefm-1109	331	49	and	and	CCONJ
arjefm-1109	331	50	management	management	NOUN
arjefm-1109	331	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	331	52	,	,	PUNCT
arjefm-1109	331	53	email	email	NOUN
arjefm-1109	331	54	:	:	PUNCT
arjefm-1109	331	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	332	1	64	64	NUM
arjefm-1109	333	1	|	|	ADV
arjefm-1109	333	2	p	p	NOUN
arjefm-1109	333	3	a	a	DET
arjefm-1109	333	4	g	g	NOUN
arjefm-1109	333	5	e	e	NOUN
arjefm-1109	333	6	lovelock	lovelock	PROPN
arjefm-1109	333	7	,	,	PUNCT
arjefm-1109	333	8	c.	c.	PROPN
arjefm-1109	333	9	and	and	CCONJ
arjefm-1109	333	10	wright	wright	PROPN
arjefm-1109	333	11	,	,	PUNCT
arjefm-1109	333	12	l.	l.	PROPN
arjefm-1109	333	13	(	(	PUNCT
arjefm-1109	333	14	1999	1999	NUM
arjefm-1109	333	15	)	)	PUNCT
arjefm-1109	333	16	.	.	PUNCT
arjefm-1109	334	1	principles	principle	NOUN
arjefm-1109	334	2	of	of	ADP
arjefm-1109	334	3	marketing	marketing	NOUN
arjefm-1109	334	4	management	management	NOUN
arjefm-1109	334	5	.	.	PUNCT
arjefm-1109	335	1	new	new	PROPN
arjefm-1109	335	2	york	york	PROPN
arjefm-1109	335	3	:	:	PUNCT
arjefm-1109	335	4	prentice	prentice	PROPN
arjefm-1109	335	5	hall	hall	PROPN
arjefm-1109	335	6	.	.	PUNCT
arjefm-1109	336	1	mishra	mishra	PROPN
arjefm-1109	336	2	,	,	PUNCT
arjefm-1109	336	3	s.	s.	PROPN
arjefm-1109	336	4	(	(	PUNCT
arjefm-1109	336	5	2010	2010	NUM
arjefm-1109	336	6	)	)	PUNCT
arjefm-1109	336	7	.	.	PUNCT
arjefm-1109	337	1	internal	internal	ADJ
arjefm-1109	337	2	marketing	marketing	NOUN
arjefm-1109	337	3	-	-	PUNCT
arjefm-1109	337	4	a	a	DET
arjefm-1109	337	5	tool	tool	NOUN
arjefm-1109	337	6	to	to	ADP
arjefm-1109	337	7	harness	harness	NOUN
arjefm-1109	337	8	employee	employee	NOUN
arjefm-1109	337	9	power	power	NOUN
arjefm-1109	337	10	in	in	ADP
arjefm-1109	337	11	service	service	NOUN
arjefm-1109	337	12	organizations	organization	NOUN
arjefm-1109	337	13	in	in	ADP
arjefm-1109	337	14	india	india	PROPN
arjefm-1109	337	15	.	.	PUNCT
arjefm-1109	338	1	international	international	ADJ
arjefm-1109	338	2	journal	journal	PROPN
arjefm-1109	338	3	of	of	ADP
arjefm-1109	338	4	business	business	NOUN
arjefm-1109	338	5	and	and	CCONJ
arjefm-1109	338	6	management	management	NOUN
arjefm-1109	338	7	,	,	PUNCT
arjefm-1109	338	8	5(1	5(1	NUM
arjefm-1109	338	9	):	):	PUNCT
arjefm-1109	338	10	185	185	NUM
arjefm-1109	338	11	-	-	SYM
arjefm-1109	338	12	193	193	NUM
arjefm-1109	338	13	.	.	PUNCT
arjefm-1109	339	1	mullins	mullins	PROPN
arjefm-1109	339	2	,	,	PUNCT
arjefm-1109	339	3	j.	j.	PROPN
arjefm-1109	339	4	(	(	PUNCT
arjefm-1109	339	5	2010	2010	NUM
arjefm-1109	339	6	)	)	PUNCT
arjefm-1109	339	7	.	.	PUNCT
arjefm-1109	340	1	management	management	NOUN
arjefm-1109	340	2	and	and	CCONJ
arjefm-1109	340	3	organizational	organizational	ADJ
arjefm-1109	340	4	behaviour	behaviour	NOUN
arjefm-1109	340	5	.	.	PUNCT
arjefm-1109	341	1	10th	10th	ADJ
arjefm-1109	341	2	ed	ed	NOUN
arjefm-1109	341	3	.	.	PUNCT
arjefm-1109	341	4	harlow	harlow	PROPN
arjefm-1109	341	5	:	:	PUNCT
arjefm-1109	341	6	ft	ft	PROPN
arjefm-1109	341	7	prentice	prentice	PROPN
arjefm-1109	341	8	hall	hall	PROPN
arjefm-1109	341	9	.	.	PUNCT
arjefm-1109	342	1	mokaddem	mokaddem	PROPN
arjefm-1109	342	2	,	,	PUNCT
arjefm-1109	342	3	a.	a.	NOUN
arjefm-1109	342	4	and	and	CCONJ
arjefm-1109	342	5	adnani	adnani	PROPN
arjefm-1109	342	6	,	,	PUNCT
arjefm-1109	342	7	k.	k.	PROPN
arjefm-1109	342	8	(	(	PUNCT
arjefm-1109	342	9	2019	2019	NUM
arjefm-1109	342	10	)	)	PUNCT
arjefm-1109	342	11	,	,	PUNCT
arjefm-1109	342	12	the	the	DET
arjefm-1109	342	13	impact	impact	NOUN
arjefm-1109	342	14	of	of	ADP
arjefm-1109	342	15	internal	internal	ADJ
arjefm-1109	342	16	marketing	marketing	NOUN
arjefm-1109	342	17	on	on	ADP
arjefm-1109	342	18	employees	employee	NOUN
arjefm-1109	342	19	’	’	PART
arjefm-1109	342	20	performance	performance	NOUN
arjefm-1109	342	21	in	in	ADP
arjefm-1109	342	22	mobilis	mobilis	PROPN
arjefm-1109	342	23	telecom	telecom	PROPN
arjefm-1109	342	24	,	,	PUNCT
arjefm-1109	342	25	international	international	ADJ
arjefm-1109	342	26	journal	journal	NOUN
arjefm-1109	342	27	o	o	NOUN
arjefm-1109	342	28	marketing	marketing	NOUN
arjefm-1109	342	29	and	and	CCONJ
arjefm-1109	342	30	human	human	ADJ
arjefm-1109	342	31	resource	resource	NOUN
arjefm-1109	342	32	management	management	NOUN
arjefm-1109	342	33	,	,	PUNCT
arjefm-1109	342	34	10(2	10(2	NUM
arjefm-1109	342	35	)	)	PUNCT
arjefm-1109	342	36	,	,	PUNCT
arjefm-1109	342	37	23	23	NUM
arjefm-1109	342	38	-	-	SYM
arjefm-1109	342	39	33	33	NUM
arjefm-1109	342	40	.	.	PUNCT
arjefm-1109	343	1	nickels	nickel	NOUN
arjefm-1109	343	2	,	,	PUNCT
arjefm-1109	343	3	w.	w.	PROPN
arjefm-1109	343	4	mchugh	mchugh	PROPN
arjefm-1109	343	5	,	,	PUNCT
arjefm-1109	343	6	j.	j.	PROPN
arjefm-1109	343	7	and	and	CCONJ
arjefm-1109	343	8	mchugh	mchugh	PROPN
arjefm-1109	343	9	,	,	PUNCT
arjefm-1109	343	10	s.	s.	PROPN
arjefm-1109	343	11	(	(	PUNCT
arjefm-1109	343	12	2010	2010	NUM
arjefm-1109	343	13	)	)	PUNCT
arjefm-1109	343	14	.	.	PUNCT
arjefm-1109	344	1	understanding	understand	VERB
arjefm-1109	344	2	business	business	NOUN
arjefm-1109	344	3	,	,	PUNCT
arjefm-1109	344	4	india	india	PROPN
arjefm-1109	344	5	:	:	PUNCT
arjefm-1109	344	6	prentice	prentice	PROPN
arjefm-1109	344	7	hall	hall	PROPN
arjefm-1109	344	8	.	.	PUNCT
arjefm-1109	345	1	oladipupo	oladipupo	PROPN
arjefm-1109	345	2	,	,	PUNCT
arjefm-1109	345	3	a.	a.	NOUN
arjefm-1109	345	4	,	,	PUNCT
arjefm-1109	345	5	agodi	agodi	PROPN
arjefm-1109	345	6	,	,	PUNCT
arjefm-1109	345	7	j.e	j.e	PROPN
arjefm-1109	345	8	.	.	PROPN
arjefm-1109	345	9	and	and	CCONJ
arjefm-1109	345	10	awah	awah	PROPN
arjefm-1109	345	11	,	,	PUNCT
arjefm-1109	345	12	a.e	a.e	PROPN
arjefm-1109	345	13	.	.	PROPN
arjefm-1109	345	14	(	(	PUNCT
arjefm-1109	345	15	2016	2016	NUM
arjefm-1109	345	16	)	)	PUNCT
arjefm-1109	345	17	.	.	PUNCT
arjefm-1109	346	1	value	value	NOUN
arjefm-1109	346	2	addition	addition	NOUN
arjefm-1109	346	3	and	and	CCONJ
arjefm-1109	346	4	profitability	profitability	NOUN
arjefm-1109	346	5	analysis	analysis	NOUN
arjefm-1109	346	6	,	,	PUNCT
arjefm-1109	346	7	journal	journal	NOUN
arjefm-1109	346	8	of	of	ADP
arjefm-1109	346	9	economic	economic	ADJ
arjefm-1109	346	10	research	research	NOUN
arjefm-1109	346	11	and	and	CCONJ
arjefm-1109	346	12	entrepreneurship	entrepreneurship	NOUN
arjefm-1109	346	13	,	,	PUNCT
arjefm-1109	346	14	2(2	2(2	NUM
arjefm-1109	346	15	)	)	PUNCT
arjefm-1109	346	16	,	,	PUNCT
arjefm-1109	346	17	page	page	NOUN
arjefm-1109	346	18	,	,	PUNCT
arjefm-1109	346	19	l.	l.	PROPN
arjefm-1109	346	20	(	(	PUNCT
arjefm-1109	346	21	2008	2008	NUM
arjefm-1109	346	22	)	)	PUNCT
arjefm-1109	346	23	.	.	PUNCT
arjefm-1109	347	1	do	do	AUX
arjefm-1109	347	2	not	not	PART
arjefm-1109	347	3	show	show	VERB
arjefm-1109	347	4	me	i	PRON
arjefm-1109	347	5	the	the	DET
arjefm-1109	347	6	money	money	NOUN
arjefm-1109	347	7	?	?	PUNCT
arjefm-1109	348	1	the	the	DET
arjefm-1109	348	2	growing	grow	VERB
arjefm-1109	348	3	popularity	popularity	NOUN
arjefm-1109	348	4	of	of	ADP
arjefm-1109	348	5	non	non	NOUN
arjefm-1109	348	6	-	-	NOUN
arjefm-1109	348	7	manetaryincentives	manetaryincentive	NOUN
arjefm-1109	348	8	in	in	ADP
arjefm-1109	348	9	the	the	DET
arjefm-1109	348	10	workplace	workplace	NOUN
arjefm-1109	348	11	.	.	PUNCT
arjefm-1109	349	1	available	available	ADJ
arjefm-1109	349	2	at	at	ADP
arjefm-1109	349	3	:	:	PUNCT
arjefm-1109	349	4	http	http	ADJ
arjefm-1109	349	5	:	:	PUNCT
arjefm-1109	349	6	www.oppaper.comessay	www.oppaper.comessay	NOUN
arjefm-1109	349	7	.	.	PUNCT
arjefm-1109	350	1	workplaces/155356	workplaces/155356	NOUN
arjefm-1109	350	2	.	.	PUNCT
arjefm-1109	351	1	non	non	PROPN
arjefm-1109	351	2	monetary	monetary	ADJ
arjefm-1109	351	3	incentives	incentive	NOUN
arjefm-1109	351	4	papasolomou	papasolomou	PROPN
arjefm-1109	351	5	,	,	PUNCT
arjefm-1109	351	6	d.	d.	PROPN
arjefm-1109	351	7	l.	l.	PROPN
arjefm-1109	351	8	(	(	PUNCT
arjefm-1109	351	9	2016	2016	NUM
arjefm-1109	351	10	)	)	PUNCT
arjefm-1109	351	11	.	.	PUNCT
arjefm-1109	352	1	can	can	AUX
arjefm-1109	352	2	internal	internal	ADJ
arjefm-1109	352	3	marketing	marketing	NOUN
arjefm-1109	352	4	be	be	AUX
arjefm-1109	352	5	implemented	implement	VERB
arjefm-1109	352	6	w	w	ADP
arjefm-1109	352	7	within	within	ADP
arjefm-1109	352	8	bureaucratic	bureaucratic	ADJ
arjefm-1109	352	9	organizations	organization	NOUN
arjefm-1109	352	10	?	?	PUNCT
arjefm-1109	353	1	internal	internal	ADJ
arjefm-1109	353	2	journal	journal	PROPN
arjefm-1109	353	3	of	of	ADP
arjefm-1109	353	4	bank	bank	PROPN
arjefm-1109	353	5	marketing	marketing	NOUN
arjefm-1109	353	6	,	,	PUNCT
arjefm-1109	353	7	16(6	16(6	NUM
arjefm-1109	353	8	)	)	PUNCT
arjefm-1109	353	9	,	,	PUNCT
arjefm-1109	353	10	141	141	NUM
arjefm-1109	353	11	-	-	SYM
arjefm-1109	353	12	149	149	NUM
arjefm-1109	353	13	.	.	PUNCT
arjefm-1109	354	1	papasolomou	papasolomou	PROPN
arjefm-1109	354	2	,	,	PUNCT
arjefm-1109	354	3	i.	i.	NOUN
arjefm-1109	354	4	and	and	CCONJ
arjefm-1109	354	5	vrontis	vrontis	PROPN
arjefm-1109	354	6	,	,	PUNCT
arjefm-1109	354	7	d.	d.	PROPN
arjefm-1109	354	8	(	(	PUNCT
arjefm-1109	354	9	2016	2016	NUM
arjefm-1109	354	10	)	)	PUNCT
arjefm-1109	354	11	.	.	PUNCT
arjefm-1109	355	1	using	use	VERB
arjefm-1109	355	2	internal	internal	ADJ
arjefm-1109	355	3	marketing	marketing	NOUN
arjefm-1109	355	4	to	to	PART
arjefm-1109	355	5	ignite	ignite	VERB
arjefm-1109	355	6	the	the	DET
arjefm-1109	355	7	corporate	corporate	ADJ
arjefm-1109	355	8	brand	brand	NOUN
arjefm-1109	355	9	:	:	PUNCT
arjefm-1109	355	10	the	the	DET
arjefm-1109	355	11	case	case	NOUN
arjefm-1109	355	12	of	of	ADP
arjefm-1109	355	13	the	the	DET
arjefm-1109	355	14	uk	uk	PROPN
arjefm-1109	355	15	retail	retail	ADJ
arjefm-1109	355	16	industry	industry	NOUN
arjefm-1109	355	17	.	.	PUNCT
arjefm-1109	356	1	brand	brand	NOUN
arjefm-1109	356	2	management	management	PROPN
arjefm-1109	356	3	,	,	PUNCT
arjefm-1109	356	4	14(1/2	14(1/2	NUM
arjefm-1109	356	5	):	):	PUNCT
arjefm-1109	356	6	177	177	NUM
arjefm-1109	356	7	-	-	SYM
arjefm-1109	356	8	195	195	NUM
arjefm-1109	356	9	.	.	PUNCT
arjefm-1109	356	10	pranowo	pranowo	PROPN
arjefm-1109	356	11	,	,	PUNCT
arjefm-1109	356	12	k.	k.	PROPN
arjefm-1109	356	13	h.	h.	PROPN
arjefm-1109	356	14	(	(	PUNCT
arjefm-1109	356	15	2012	2012	NUM
arjefm-1109	356	16	)	)	PUNCT
arjefm-1109	356	17	.	.	PUNCT
arjefm-1109	357	1	influence	influence	NOUN
arjefm-1109	357	2	of	of	ADP
arjefm-1109	357	3	internal	internal	ADJ
arjefm-1109	357	4	marketing	marketing	NOUN
arjefm-1109	357	5	towards	towards	ADP
arjefm-1109	357	6	organizational	organizational	ADJ
arjefm-1109	357	7	performance	performance	NOUN
arjefm-1109	357	8	with	with	ADP
arjefm-1109	357	9	mediating	mediate	VERB
arjefm-1109	357	10	role	role	NOUN
arjefm-1109	357	11	of	of	ADP
arjefm-1109	357	12	organizational	organizational	ADJ
arjefm-1109	357	13	competence	competence	NOUN
arjefm-1109	357	14	in	in	ADP
arjefm-1109	357	15	not	not	PART
arjefm-1109	357	16	for	for	ADP
arjefm-1109	357	17	profit	profit	NOUN
arjefm-1109	357	18	organization	organization	NOUN
arjefm-1109	357	19	aiesec	aiesec	PROPN
arjefm-1109	357	20	indonesia	indonesia	PROPN
arjefm-1109	357	21	.	.	PUNCT
arjefm-1109	358	1	rafig	rafig	PROPN
arjefm-1109	358	2	.	.	PUNCT
arjefm-1109	359	1	m	m	PROPN
arjefm-1109	359	2	and	and	CCONJ
arjefm-1109	359	3	ahmed	ahme	VERB
arjefm-1109	359	4	,	,	PUNCT
arjefm-1109	359	5	p.	p.	PROPN
arjefm-1109	359	6	k.	k.	PROPN
arjefm-1109	360	1	(	(	PUNCT
arjefm-1109	360	2	2000	2000	NUM
arjefm-1109	360	3	)	)	PUNCT
arjefm-1109	360	4	.	.	PUNCT
arjefm-1109	361	1	advances	advance	NOUN
arjefm-1109	361	2	in	in	ADP
arjefm-1109	361	3	the	the	DET
arjefm-1109	361	4	internal	internal	ADJ
arjefm-1109	361	5	marketing	marketing	NOUN
arjefm-1109	361	6	concept	concept	NOUN
arjefm-1109	361	7	:	:	PUNCT
arjefm-1109	361	8	definition	definition	NOUN
arjefm-1109	361	9	,	,	PUNCT
arjefm-1109	361	10	synthesis	synthesis	NOUN
arjefm-1109	361	11	and	and	CCONJ
arjefm-1109	361	12	extension	extension	NOUN
arjefm-1109	361	13	journal	journal	NOUN
arjefm-1109	361	14	of	of	ADP
arjefm-1109	361	15	services	service	NOUN
arjefm-1109	361	16	marketing	marketing	NOUN
arjefm-1109	361	17	.	.	PUNCT
arjefm-1109	362	1	14(6/7	14(6/7	NUM
arjefm-1109	362	2	):	):	PUNCT
arjefm-1109	362	3	449	449	NUM
arjefm-1109	362	4	.	.	PUNCT
arjefm-1109	363	1	roberts	roberts	PROPN
arjefm-1109	363	2	-lombard	-lombard	PROPN
arjefm-1109	363	3	,	,	PUNCT
arjefm-1109	363	4	m.	m.	NOUN
arjefm-1109	363	5	and	and	CCONJ
arjefm-1109	363	6	steyn	steyn	PROPN
arjefm-1109	363	7	,	,	PUNCT
arjefm-1109	363	8	t.	t.	PROPN
arjefm-1109	363	9	f.	f.	PROPN
arjefm-1109	363	10	j.	j.	PROPN
arjefm-1109	363	11	(	(	PUNCT
arjefm-1109	363	12	2007	2007	NUM
arjefm-1109	363	13	)	)	PUNCT
arjefm-1109	363	14	.	.	PUNCT
arjefm-1109	364	1	internal	internal	ADJ
arjefm-1109	364	2	marketing	marketing	NOUN
arjefm-1109	364	3	in	in	ADP
arjefm-1109	364	4	the	the	DET
arjefm-1109	364	5	travel	travel	NOUN
arjefm-1109	364	6	agency	agency	NOUN
arjefm-1109	364	7	industry	industry	NOUN
arjefm-1109	364	8	in	in	ADP
arjefm-1109	364	9	the	the	DET
arjefm-1109	364	10	western	western	ADJ
arjefm-1109	364	11	cape	cape	NOUN
arjefm-1109	364	12	province	province	NOUN
arjefm-1109	364	13	,	,	PUNCT
arjefm-1109	364	14	south	south	ADJ
arjefm-1109	364	15	african	african	ADJ
arjefm-1109	364	16	business	business	NOUN
arjefm-1109	364	17	reviews	review	NOUN
arjefm-1109	364	18	11(3	11(3	NUM
arjefm-1109	364	19	):	):	PUNCT
arjefm-1109	364	20	144	144	NUM
arjefm-1109	364	21	.	.	PUNCT
arjefm-1109	365	1	shiu	shiu	PROPN
arjefm-1109	365	2	,	,	PUNCT
arjefm-1109	365	3	y.	y.	PROPN
arjefm-1109	365	4	and	and	CCONJ
arjefm-1109	365	5	yu	yu	PROPN
arjefm-1109	365	6	,	,	PUNCT
arjefm-1109	365	7	t.	t.	PROPN
arjefm-1109	365	8	(	(	PUNCT
arjefm-1109	365	9	2010	2010	NUM
arjefm-1109	365	10	)	)	PUNCT
arjefm-1109	365	11	.	.	PUNCT
arjefm-1109	366	1	internal	internal	ADJ
arjefm-1109	366	2	marketing	marketing	NOUN
arjefm-1109	366	3	,	,	PUNCT
arjefm-1109	366	4	organizational	organizational	ADJ
arjefm-1109	366	5	culture	culture	NOUN
arjefm-1109	366	6	,	,	PUNCT
arjefm-1109	366	7	job	job	NOUN
arjefm-1109	366	8	satisfaction	satisfaction	NOUN
arjefm-1109	366	9	and	and	CCONJ
arjefm-1109	366	10	organizational	organizational	ADJ
arjefm-1109	366	11	performance	performance	NOUN
arjefm-1109	366	12	in	in	ADP
arjefm-1109	366	13	non	non	ADJ
arjefm-1109	366	14	-	-	ADJ
arjefm-1109	366	15	life	life	ADJ
arjefm-1109	366	16	insurance	insurance	NOUN
arjefm-1109	366	17	.	.	PUNCT
arjefm-1109	367	1	the	the	DET
arjefm-1109	367	2	service	service	NOUN
arjefm-1109	367	3	industries	industry	NOUN
arjefm-1109	367	4	journal	journal	NOUN
arjefm-1109	367	5	,	,	PUNCT
arjefm-1109	367	6	30(6	30(6	NUM
arjefm-1109	367	7	):	):	PUNCT
arjefm-1109	367	8	793	793	NUM
arjefm-1109	367	9	.	.	PUNCT
arjefm-1109	368	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	368	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1109	369	1	american	american	PROPN
arjefm-1109	369	2	research	research	PROPN
arjefm-1109	369	3	journal	journal	PROPN
arjefm-1109	369	4	of	of	ADP
arjefm-1109	369	5	economics	economic	NOUN
arjefm-1109	369	6	,	,	PUNCT
arjefm-1109	369	7	finance	finance	NOUN
arjefm-1109	369	8	and	and	CCONJ
arjefm-1109	369	9	management	management	NOUN
arjefm-1109	369	10	volume	volume	NOUN
arjefm-1109	369	11	12	12	NUM
arjefm-1109	369	12	issue	issue	NOUN
arjefm-1109	369	13	3	3	NUM
arjefm-1109	369	14	,	,	PUNCT
arjefm-1109	369	15	july	july	PROPN
arjefm-1109	369	16	-	-	PUNCT
arjefm-1109	369	17	september	september	PROPN
arjefm-1109	369	18	2024	2024	NUM
arjefm-1109	369	19	issn	issn	NOUN
arjefm-1109	369	20	:	:	PUNCT
arjefm-1109	369	21	2836	2836	NUM
arjefm-1109	369	22	-	-	SYM
arjefm-1109	369	23	9416	9416	NUM
arjefm-1109	369	24	impact	impact	NOUN
arjefm-1109	369	25	factor	factor	NOUN
arjefm-1109	369	26	:	:	PUNCT
arjefm-1109	369	27	5.57	5.57	NUM
arjefm-1109	369	28	journal	journal	NOUN
arjefm-1109	369	29	homepage	homepage	NOUN
arjefm-1109	369	30	:	:	PUNCT
arjefm-1109	369	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	369	32	,	,	PUNCT
arjefm-1109	369	33	email	email	NOUN
arjefm-1109	369	34	:	:	PUNCT
arjefm-1109	369	35	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1109	369	36	official	official	ADJ
arjefm-1109	369	37	journal	journal	PROPN
arjefm-1109	369	38	of	of	ADP
arjefm-1109	369	39	america	america	PROPN
arjefm-1109	369	40	serial	serial	PROPN
arjefm-1109	369	41	publication	publication	NOUN
arjefm-1109	369	42	american	american	PROPN
arjefm-1109	369	43	research	research	PROPN
arjefm-1109	369	44	journal	journal	PROPN
arjefm-1109	369	45	of	of	ADP
arjefm-1109	369	46	economics	economic	NOUN
arjefm-1109	369	47	,	,	PUNCT
arjefm-1109	369	48	finance	finance	NOUN
arjefm-1109	369	49	and	and	CCONJ
arjefm-1109	369	50	management	management	NOUN
arjefm-1109	369	51	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1109	369	52	,	,	PUNCT
arjefm-1109	369	53	email	email	NOUN
arjefm-1109	369	54	:	:	PUNCT
arjefm-1109	369	55	contact@americaserial.com	contact@americaserial.com	X
arjefm-1109	370	1	65	65	NUM
arjefm-1109	371	1	|	|	ADV
arjefm-1109	371	2	p	p	X
arjefm-1109	371	3	a	a	DET
arjefm-1109	371	4	g	g	PROPN
arjefm-1109	371	5	e	e	PROPN
arjefm-1109	371	6	tsai	tsai	PROPN
arjefm-1109	371	7	,	,	PUNCT
arjefm-1109	371	8	y.	y.	PROPN
arjefm-1109	371	9	and	and	CCONJ
arjefm-1109	371	10	tang	tang	PROPN
arjefm-1109	371	11	,	,	PUNCT
arjefm-1109	371	12	t.	t.	PROPN
arjefm-1109	371	13	(	(	PUNCT
arjefm-1109	371	14	2008	2008	NUM
arjefm-1109	371	15	)	)	PUNCT
arjefm-1109	371	16	.	.	PUNCT
arjefm-1109	372	1	how	how	SCONJ
arjefm-1109	372	2	to	to	PART
arjefm-1109	372	3	improve	improve	VERB
arjefm-1109	372	4	service	service	NOUN
arjefm-1109	372	5	quality	quality	NOUN
arjefm-1109	372	6	:	:	PUNCT
arjefm-1109	372	7	internal	internal	ADJ
arjefm-1109	372	8	marketing	marketing	NOUN
arjefm-1109	372	9	as	as	ADP
arjefm-1109	372	10	a	a	DET
arjefm-1109	372	11	determining	determine	VERB
arjefm-1109	372	12	factor	factor	NOUN
arjefm-1109	372	13	.	.	PUNCT
arjefm-1109	373	1	total	total	ADJ
arjefm-1109	373	2	quality	quality	NOUN
arjefm-1109	373	3	management	management	NOUN
arjefm-1109	373	4	,	,	PUNCT
arjefm-1109	373	5	19(11	19(11	NUM
arjefm-1109	373	6	):	):	PUNCT
arjefm-1109	373	7	11	11	NUM
arjefm-1109	373	8	-	-	SYM
arjefm-1109	373	9	17	17	NUM
arjefm-1109	373	10	.	.	PUNCT
arjefm-1109	374	1	udonde	udonde	PROPN
arjefm-1109	374	2	,	,	PUNCT
arjefm-1109	374	3	u.e	u.e	PROPN
arjefm-1109	374	4	,	,	PUNCT
arjefm-1109	374	5	akpan	akpan	NOUN
arjefm-1109	374	6	,	,	PUNCT
arjefm-1109	374	7	a.o	a.o	PROPN
arjefm-1109	374	8	.	.	PROPN
arjefm-1109	374	9	and	and	CCONJ
arjefm-1109	374	10	awah	awah	PROPN
arjefm-1109	374	11	,	,	PUNCT
arjefm-1109	374	12	a.e	a.e	PROPN
arjefm-1109	374	13	.	.	PROPN
arjefm-1109	374	14	(	(	PUNCT
arjefm-1109	374	15	2022	2022	NUM
arjefm-1109	374	16	)	)	PUNCT
arjefm-1109	374	17	.	.	PUNCT
arjefm-1109	375	1	internal	internal	ADJ
arjefm-1109	375	2	marketing	marketing	NOUN
arjefm-1109	375	3	and	and	CCONJ
arjefm-1109	375	4	employee	employee	NOUN
arjefm-1109	375	5	performance	performance	NOUN
arjefm-1109	375	6	in	in	ADP
arjefm-1109	375	7	insurance	insurance	NOUN
arjefm-1109	375	8	industry	industry	NOUN
arjefm-1109	375	9	in	in	ADP
arjefm-1109	375	10	nigeria	nigeria	PROPN
arjefm-1109	375	11	,	,	PUNCT
arjefm-1109	375	12	british	british	ADJ
arjefm-1109	375	13	,	,	PUNCT
arjefm-1109	375	14	international	international	ADJ
arjefm-1109	375	15	journal	journal	NOUN
arjefm-1109	375	16	of	of	ADP
arjefm-1109	375	17	business	business	NOUN
arjefm-1109	375	18	and	and	CCONJ
arjefm-1109	375	19	marketing	marketing	NOUN
arjefm-1109	375	20	research	research	NOUN
arjefm-1109	375	21	,	,	PUNCT
arjefm-1109	375	22	5(1	5(1	NUM
arjefm-1109	375	23	)	)	PUNCT
arjefm-1109	375	24	,	,	PUNCT
arjefm-1109	375	25	1	1	NUM
arjefm-1109	375	26	-	-	SYM
arjefm-1109	375	27	22	22	NUM
arjefm-1109	375	28	.	.	PUNCT
arjefm-1109	376	1	udonde	udonde	PROPN
arjefm-1109	376	2	,	,	PUNCT
arjefm-1109	376	3	u.e	u.e	PROPN
arjefm-1109	376	4	.	.	PROPN
arjefm-1109	376	5	,	,	PUNCT
arjefm-1109	376	6	awah	awah	PROPN
arjefm-1109	376	7	,	,	PUNCT
arjefm-1109	376	8	a.e	a.e	PROPN
arjefm-1109	376	9	.	.	PROPN
arjefm-1109	376	10	and	and	CCONJ
arjefm-1109	376	11	akpan	akpan	PROPN
arjefm-1109	376	12	,	,	PUNCT
arjefm-1109	376	13	a.o	a.o	PROPN
arjefm-1109	376	14	.	.	PROPN
arjefm-1109	376	15	(	(	PUNCT
arjefm-1109	376	16	2022	2022	NUM
arjefm-1109	376	17	)	)	PUNCT
arjefm-1109	376	18	.	.	PUNCT
arjefm-1109	377	1	effect	effect	NOUN
arjefm-1109	377	2	of	of	ADP
arjefm-1109	377	3	communication	communication	NOUN
arjefm-1109	377	4	and	and	CCONJ
arjefm-1109	377	5	empowerment	empowerment	NOUN
arjefm-1109	377	6	on	on	ADP
arjefm-1109	377	7	sales	sale	NOUN
arjefm-1109	377	8	-	-	PUNCT
arjefm-1109	377	9	force	force	NOUN
arjefm-1109	377	10	performance	performance	NOUN
arjefm-1109	377	11	in	in	ADP
arjefm-1109	377	12	the	the	DET
arjefm-1109	377	13	nigerian	nigerian	ADJ
arjefm-1109	377	14	insurance	insurance	NOUN
arjefm-1109	377	15	industry	industry	NOUN
arjefm-1109	377	16	.	.	PUNCT
arjefm-1109	378	1	advance	advance	PROPN
arjefm-1109	378	2	journal	journal	PROPN
arjefm-1109	378	3	of	of	ADP
arjefm-1109	378	4	economic	economic	ADJ
arjefm-1109	378	5	and	and	CCONJ
arjefm-1109	378	6	marketing	marketing	NOUN
arjefm-1109	378	7	research	research	NOUN
arjefm-1109	378	8	,	,	PUNCT
arjefm-1109	378	9	7(11	7(11	NUM
arjefm-1109	378	10	)	)	PUNCT
arjefm-1109	378	11	.	.	PUNCT
arjefm-1109	379	1	yang	yang	PROPN
arjefm-1109	379	2	,	,	PUNCT
arjefm-1109	379	3	h.	h.	PROPN
arjefm-1109	379	4	and	and	CCONJ
arjefm-1109	379	5	coates	coate	NOUN
arjefm-1109	379	6	,	,	PUNCT
arjefm-1109	379	7	n.	n.	NOUN
arjefm-1109	379	8	(	(	PUNCT
arjefm-1109	379	9	2009	2009	NUM
arjefm-1109	379	10	)	)	PUNCT
arjefm-1109	379	11	.	.	PUNCT
arjefm-1109	380	1	internal	internal	ADJ
arjefm-1109	380	2	marketing	marketing	NOUN
arjefm-1109	380	3	:	:	PUNCT
arjefm-1109	380	4	service	service	NOUN
arjefm-1109	380	5	quality	quality	NOUN
arjefm-1109	380	6	in	in	ADP
arjefm-1109	380	7	leisure	leisure	NOUN
arjefm-1109	380	8	services	service	NOUN
arjefm-1109	380	9	.	.	PUNCT
arjefm-1109	381	1	marketing	marketing	NOUN
arjefm-1109	381	2	intelligence	intelligence	NOUN
arjefm-1109	381	3	and	and	CCONJ
arjefm-1109	381	4	planning	planning	NOUN
arjefm-1109	381	5	,	,	PUNCT
arjefm-1109	381	6	28(6	28(6	NUM
arjefm-1109	381	7	):	):	PUNCT
arjefm-1109	381	8	754	754	NUM
arjefm-1109	381	9	.	.	PUNCT
arjefm-1109	381	10	zeithaml	zeithaml	PROPN
arjefm-1109	381	11	,	,	PUNCT
arjefm-1109	381	12	v.	v.	ADP
arjefm-1109	381	13	a.	a.	NOUN
arjefm-1109	381	14	and	and	CCONJ
arjefm-1109	381	15	bitner	bitner	NOUN
arjefm-1109	381	16	,	,	PUNCT
arjefm-1109	381	17	m.	m.	NOUN
arjefm-1109	381	18	j.	j.	PROPN
arjefm-1109	381	19	(	(	PUNCT
arjefm-1109	381	20	2009	2009	NUM
arjefm-1109	381	21	)	)	PUNCT
arjefm-1109	381	22	.	.	PUNCT
arjefm-1109	382	1	service	service	NOUN
arjefm-1109	382	2	marketing	marketing	NOUN
arjefm-1109	382	3	:	:	PUNCT
arjefm-1109	382	4	integrating	integrate	VERB
arjefm-1109	382	5	customer	customer	NOUN
arjefm-1109	382	6	focus	focus	VERB
arjefm-1109	382	7	across	across	ADP
arjefm-1109	382	8	the	the	DET
arjefm-1109	382	9	firm	firm	NOUN
arjefm-1109	382	10	.	.	PUNCT
arjefm-1109	383	1	5th	5th	ADJ
arjefm-1109	383	2	ed	ed	NOUN
arjefm-1109	383	3	.	.	PUNCT
arjefm-1109	384	1	new	new	PROPN
arjefm-1109	384	2	york	york	PROPN
arjefm-1109	384	3	mcgraw	mcgraw	PROPN
arjefm-1109	384	4	-	-	PUNCT
arjefm-1109	384	5	h	h	PROPN
arjefm-1109	384	6	ill	ill	PROPN
arjefm-1109	384	7	.	.	PUNCT
arjefm-1109	385	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1109	385	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X