id	sid	tid	token	lemma	pos
arjefm-1230	1	1	american	american	PROPN
arjefm-1230	1	2	research	research	PROPN
arjefm-1230	1	3	journal	journal	PROPN
arjefm-1230	1	4	of	of	ADP
arjefm-1230	1	5	economics	economic	NOUN
arjefm-1230	1	6	,	,	PUNCT
arjefm-1230	1	7	finance	finance	NOUN
arjefm-1230	1	8	and	and	CCONJ
arjefm-1230	1	9	management	management	NOUN
arjefm-1230	1	10	volume	volume	NOUN
arjefm-1230	1	11	13	13	NUM
arjefm-1230	1	12	issue	issue	NOUN
arjefm-1230	1	13	3	3	NUM
arjefm-1230	1	14	,	,	PUNCT
arjefm-1230	1	15	july	july	PROPN
arjefm-1230	1	16	-	-	PUNCT
arjefm-1230	1	17	september	september	PROPN
arjefm-1230	1	18	2025	2025	NUM
arjefm-1230	1	19	issn	issn	NOUN
arjefm-1230	1	20	:	:	PUNCT
arjefm-1230	1	21	2836	2836	NUM
arjefm-1230	1	22	-	-	SYM
arjefm-1230	1	23	9416	9416	NUM
arjefm-1230	1	24	impact	impact	NOUN
arjefm-1230	1	25	factor	factor	NOUN
arjefm-1230	1	26	:	:	PUNCT
arjefm-1230	1	27	6.41	6.41	NUM
arjefm-1230	1	28	journal	journal	NOUN
arjefm-1230	1	29	homepage	homepage	NOUN
arjefm-1230	1	30	:	:	PUNCT
arjefm-1230	1	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	1	32	email	email	NOUN
arjefm-1230	1	33	:	:	PUNCT
arjefm-1230	1	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	1	35	official	official	ADJ
arjefm-1230	1	36	journal	journal	PROPN
arjefm-1230	1	37	of	of	ADP
arjefm-1230	1	38	america	america	PROPN
arjefm-1230	1	39	serial	serial	PROPN
arjefm-1230	1	40	publication	publication	NOUN
arjefm-1230	1	41	american	american	PROPN
arjefm-1230	1	42	research	research	PROPN
arjefm-1230	1	43	journal	journal	PROPN
arjefm-1230	1	44	of	of	ADP
arjefm-1230	1	45	economics	economic	NOUN
arjefm-1230	1	46	,	,	PUNCT
arjefm-1230	1	47	finance	finance	NOUN
arjefm-1230	1	48	and	and	CCONJ
arjefm-1230	1	49	management	management	NOUN
arjefm-1230	1	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	1	51	,	,	PUNCT
arjefm-1230	1	52	email	email	NOUN
arjefm-1230	1	53	:	:	PUNCT
arjefm-1230	1	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	2	1	53	53	NUM
arjefm-1230	2	2	|	|	ADV
arjefm-1230	2	3	p	p	NOUN
arjefm-1230	2	4	a	a	DET
arjefm-1230	2	5	g	g	NOUN
arjefm-1230	2	6	e	e	X
arjefm-1230	2	7	sustainable	sustainable	ADJ
arjefm-1230	2	8	total	total	ADJ
arjefm-1230	2	9	quality	quality	NOUN
arjefm-1230	2	10	management	management	NOUN
arjefm-1230	2	11	and	and	CCONJ
arjefm-1230	2	12	performance	performance	NOUN
arjefm-1230	2	13	of	of	ADP
arjefm-1230	2	14	corporate	corporate	ADJ
arjefm-1230	2	15	organizations	organization	NOUN
arjefm-1230	2	16	in	in	ADP
arjefm-1230	2	17	southeast	southeast	PROPN
arjefm-1230	2	18	nigeria	nigeria	PROPN
arjefm-1230	2	19	1ofondu	1ofondu	NUM
arjefm-1230	2	20	magnus	magnus	PROPN
arjefm-1230	2	21	m.	m.	NOUN
arjefm-1230	2	22	,	,	PUNCT
arjefm-1230	2	23	2ezichi	2ezichi	NUM
arjefm-1230	2	24	-	-	PUNCT
arjefm-1230	2	25	obasi	obasi	PROPN
arjefm-1230	2	26	judith	judith	PROPN
arjefm-1230	2	27	,	,	PUNCT
arjefm-1230	2	28	and	and	CCONJ
arjefm-1230	2	29	3anulika	3anulika	NUM
arjefm-1230	2	30	virginia	virginia	PROPN
arjefm-1230	2	31	obi	obi	PROPN
arjefm-1230	2	32	1,2department	1,2department	PROPN
arjefm-1230	2	33	of	of	ADP
arjefm-1230	2	34	management	management	NOUN
arjefm-1230	2	35	,	,	PUNCT
arjefm-1230	2	36	abia	abia	PROPN
arjefm-1230	2	37	state	state	PROPN
arjefm-1230	2	38	university	university	PROPN
arjefm-1230	2	39	,	,	PUNCT
arjefm-1230	2	40	nigeria	nigeria	PROPN
arjefm-1230	3	1	3department	3department	NUM
arjefm-1230	3	2	of	of	ADP
arjefm-1230	3	3	accounting	accounting	NOUN
arjefm-1230	3	4	,	,	PUNCT
arjefm-1230	3	5	business	business	NOUN
arjefm-1230	3	6	administration	administration	NOUN
arjefm-1230	3	7	,	,	PUNCT
arjefm-1230	3	8	and	and	CCONJ
arjefm-1230	3	9	economics	economic	NOUN
arjefm-1230	3	10	,	,	PUNCT
arjefm-1230	3	11	faculty	faculty	NOUN
arjefm-1230	3	12	of	of	ADP
arjefm-1230	3	13	arts	art	NOUN
arjefm-1230	3	14	,	,	PUNCT
arjefm-1230	3	15	management	management	NOUN
arjefm-1230	3	16	and	and	CCONJ
arjefm-1230	3	17	social	social	ADJ
arjefm-1230	3	18	sciences	science	NOUN
arjefm-1230	3	19	,	,	PUNCT
arjefm-1230	3	20	admiralty	admiralty	NOUN
arjefm-1230	3	21	university	university	PROPN
arjefm-1230	3	22	of	of	ADP
arjefm-1230	3	23	nigeria	nigeria	PROPN
arjefm-1230	3	24	,	,	PUNCT
arjefm-1230	3	25	ibusa	ibusa	NOUN
arjefm-1230	3	26	,	,	PUNCT
arjefm-1230	3	27	delta	delta	NOUN
arjefm-1230	3	28	state	state	NOUN
arjefm-1230	3	29	,	,	PUNCT
arjefm-1230	3	30	nigeria	nigeria	PROPN
arjefm-1230	3	31	orcid	orcid	NOUN
arjefm-1230	3	32	:	:	PUNCT
arjefm-1230	4	1	https://orcid.org/0009-0000-3260-099x	https://orcid.org/0009-0000-3260-099x	ADJ
arjefm-1230	4	2	doi	doi	NOUN
arjefm-1230	4	3	:	:	PUNCT
arjefm-1230	4	4	https://doi.org/10.5281/zenodo.15878433	https://doi.org/10.5281/zenodo.15878433	NOUN
arjefm-1230	4	5	abstract	abstract	NOUN
arjefm-1230	4	6	:	:	PUNCT
arjefm-1230	4	7	this	this	DET
arjefm-1230	4	8	study	study	NOUN
arjefm-1230	4	9	investigates	investigate	VERB
arjefm-1230	4	10	the	the	DET
arjefm-1230	4	11	effect	effect	NOUN
arjefm-1230	4	12	of	of	ADP
arjefm-1230	4	13	sustainable	sustainable	ADJ
arjefm-1230	4	14	total	total	ADJ
arjefm-1230	4	15	quality	quality	NOUN
arjefm-1230	4	16	management	management	NOUN
arjefm-1230	4	17	(	(	PUNCT
arjefm-1230	4	18	tqm	tqm	PROPN
arjefm-1230	4	19	)	)	PUNCT
arjefm-1230	4	20	on	on	ADP
arjefm-1230	4	21	the	the	DET
arjefm-1230	4	22	performance	performance	NOUN
arjefm-1230	4	23	of	of	ADP
arjefm-1230	4	24	corporate	corporate	ADJ
arjefm-1230	4	25	organizations	organization	NOUN
arjefm-1230	4	26	in	in	ADP
arjefm-1230	4	27	southeast	southeast	PROPN
arjefm-1230	4	28	nigeria	nigeria	PROPN
arjefm-1230	4	29	.	.	PUNCT
arjefm-1230	5	1	specifically	specifically	ADV
arjefm-1230	5	2	,	,	PUNCT
arjefm-1230	5	3	customer	customer	NOUN
arjefm-1230	5	4	focus	focus	NOUN
arjefm-1230	5	5	and	and	CCONJ
arjefm-1230	5	6	total	total	ADJ
arjefm-1230	5	7	employee	employee	NOUN
arjefm-1230	5	8	involvement	involvement	NOUN
arjefm-1230	5	9	—	—	PUNCT
arjefm-1230	5	10	on	on	ADP
arjefm-1230	5	11	the	the	DET
arjefm-1230	5	12	performance	performance	NOUN
arjefm-1230	5	13	of	of	ADP
arjefm-1230	5	14	corporate	corporate	ADJ
arjefm-1230	5	15	organizations	organization	NOUN
arjefm-1230	5	16	in	in	ADP
arjefm-1230	5	17	southeast	southeast	PROPN
arjefm-1230	5	18	nigeria	nigeria	PROPN
arjefm-1230	5	19	.	.	PUNCT
arjefm-1230	6	1	anchored	anchor	VERB
arjefm-1230	6	2	on	on	ADP
arjefm-1230	6	3	goal	goal	NOUN
arjefm-1230	6	4	-	-	PUNCT
arjefm-1230	6	5	setting	set	VERB
arjefm-1230	6	6	and	and	CCONJ
arjefm-1230	6	7	quality	quality	NOUN
arjefm-1230	6	8	improvement	improvement	NOUN
arjefm-1230	6	9	theories	theory	NOUN
arjefm-1230	6	10	,	,	PUNCT
arjefm-1230	6	11	the	the	DET
arjefm-1230	6	12	study	study	NOUN
arjefm-1230	6	13	adopted	adopt	VERB
arjefm-1230	6	14	a	a	DET
arjefm-1230	6	15	quantitative	quantitative	ADJ
arjefm-1230	6	16	survey	survey	NOUN
arjefm-1230	6	17	research	research	NOUN
arjefm-1230	6	18	design	design	NOUN
arjefm-1230	6	19	,	,	PUNCT
arjefm-1230	6	20	drawing	draw	VERB
arjefm-1230	6	21	responses	response	NOUN
arjefm-1230	6	22	from	from	ADP
arjefm-1230	6	23	120	120	NUM
arjefm-1230	6	24	staff	staff	NOUN
arjefm-1230	6	25	members	member	NOUN
arjefm-1230	6	26	across	across	ADP
arjefm-1230	6	27	15	15	NUM
arjefm-1230	6	28	purposively	purposively	ADV
arjefm-1230	6	29	selected	select	VERB
arjefm-1230	6	30	organizations	organization	NOUN
arjefm-1230	6	31	.	.	PUNCT
arjefm-1230	7	1	the	the	DET
arjefm-1230	7	2	sample	sample	NOUN
arjefm-1230	7	3	size	size	NOUN
arjefm-1230	7	4	was	be	AUX
arjefm-1230	7	5	determined	determine	VERB
arjefm-1230	7	6	using	use	VERB
arjefm-1230	7	7	green	green	PROPN
arjefm-1230	7	8	’s	’s	PART
arjefm-1230	7	9	(	(	PUNCT
arjefm-1230	7	10	1991	1991	NUM
arjefm-1230	7	11	)	)	PUNCT
arjefm-1230	7	12	rule	rule	NOUN
arjefm-1230	7	13	of	of	ADP
arjefm-1230	7	14	thumb	thumb	NOUN
arjefm-1230	7	15	for	for	ADP
arjefm-1230	7	16	regression	regression	NOUN
arjefm-1230	7	17	analysis	analysis	NOUN
arjefm-1230	7	18	,	,	PUNCT
arjefm-1230	7	19	ensuring	ensure	VERB
arjefm-1230	7	20	statistical	statistical	ADJ
arjefm-1230	7	21	adequacy	adequacy	NOUN
arjefm-1230	7	22	.	.	PUNCT
arjefm-1230	8	1	data	datum	NOUN
arjefm-1230	8	2	were	be	AUX
arjefm-1230	8	3	collected	collect	VERB
arjefm-1230	8	4	using	use	VERB
arjefm-1230	8	5	a	a	DET
arjefm-1230	8	6	structured	structured	ADJ
arjefm-1230	8	7	questionnaire	questionnaire	NOUN
arjefm-1230	8	8	rated	rate	VERB
arjefm-1230	8	9	on	on	ADP
arjefm-1230	8	10	a	a	DET
arjefm-1230	8	11	5	5	NUM
arjefm-1230	8	12	-	-	PUNCT
arjefm-1230	8	13	point	point	NOUN
arjefm-1230	8	14	likert	likert	ADJ
arjefm-1230	8	15	scale	scale	NOUN
arjefm-1230	8	16	,	,	PUNCT
arjefm-1230	8	17	and	and	CCONJ
arjefm-1230	8	18	the	the	DET
arjefm-1230	8	19	instrument	instrument	NOUN
arjefm-1230	8	20	’s	’s	PART
arjefm-1230	8	21	reliability	reliability	NOUN
arjefm-1230	8	22	was	be	AUX
arjefm-1230	8	23	confirmed	confirm	VERB
arjefm-1230	8	24	through	through	ADP
arjefm-1230	8	25	cronbach	cronbach	PROPN
arjefm-1230	8	26	’s	’s	PART
arjefm-1230	8	27	alpha	alpha	ADJ
arjefm-1230	8	28	values	value	NOUN
arjefm-1230	8	29	of	of	ADP
arjefm-1230	8	30	0.81	0.81	NUM
arjefm-1230	8	31	,	,	PUNCT
arjefm-1230	8	32	0.79	0.79	NUM
arjefm-1230	8	33	,	,	PUNCT
arjefm-1230	8	34	and	and	CCONJ
arjefm-1230	8	35	0.85	0.85	NUM
arjefm-1230	8	36	for	for	ADP
arjefm-1230	8	37	customer	customer	NOUN
arjefm-1230	8	38	focus	focus	NOUN
arjefm-1230	8	39	,	,	PUNCT
arjefm-1230	8	40	employee	employee	NOUN
arjefm-1230	8	41	involvement	involvement	NOUN
arjefm-1230	8	42	,	,	PUNCT
arjefm-1230	8	43	and	and	CCONJ
arjefm-1230	8	44	organizational	organizational	ADJ
arjefm-1230	8	45	performance	performance	NOUN
arjefm-1230	8	46	,	,	PUNCT
arjefm-1230	8	47	respectively	respectively	ADV
arjefm-1230	8	48	.	.	PUNCT
arjefm-1230	9	1	the	the	DET
arjefm-1230	9	2	data	datum	NOUN
arjefm-1230	9	3	were	be	AUX
arjefm-1230	9	4	analyzed	analyze	VERB
arjefm-1230	9	5	using	use	VERB
arjefm-1230	9	6	descriptive	descriptive	ADJ
arjefm-1230	9	7	statistics	statistic	NOUN
arjefm-1230	9	8	,	,	PUNCT
arjefm-1230	9	9	pearson	pearson	NOUN
arjefm-1230	9	10	correlation	correlation	NOUN
arjefm-1230	9	11	,	,	PUNCT
arjefm-1230	9	12	and	and	CCONJ
arjefm-1230	9	13	multiple	multiple	ADJ
arjefm-1230	9	14	linear	linear	ADJ
arjefm-1230	9	15	regression	regression	NOUN
arjefm-1230	9	16	.	.	PUNCT
arjefm-1230	10	1	findings	finding	NOUN
arjefm-1230	10	2	revealed	reveal	VERB
arjefm-1230	10	3	that	that	SCONJ
arjefm-1230	10	4	both	both	DET
arjefm-1230	10	5	customer	customer	NOUN
arjefm-1230	10	6	focus	focus	NOUN
arjefm-1230	10	7	(	(	PUNCT
arjefm-1230	10	8	β	β	X
arjefm-1230	10	9	=	=	SYM
arjefm-1230	10	10	0.37	0.37	NUM
arjefm-1230	10	11	,	,	PUNCT
arjefm-1230	10	12	p	p	X
arjefm-1230	10	13	=	=	NOUN
arjefm-1230	10	14	0.000	0.000	NUM
arjefm-1230	10	15	)	)	PUNCT
arjefm-1230	10	16	and	and	CCONJ
arjefm-1230	10	17	total	total	ADJ
arjefm-1230	10	18	employee	employee	NOUN
arjefm-1230	10	19	involvement	involvement	NOUN
arjefm-1230	10	20	(	(	PUNCT
arjefm-1230	10	21	β	β	X
arjefm-1230	10	22	=	=	SYM
arjefm-1230	10	23	0.29	0.29	NUM
arjefm-1230	10	24	,	,	PUNCT
arjefm-1230	10	25	p	p	X
arjefm-1230	10	26	=	=	NOUN
arjefm-1230	10	27	0.002	0.002	NUM
arjefm-1230	10	28	)	)	PUNCT
arjefm-1230	10	29	significantly	significantly	ADV
arjefm-1230	10	30	and	and	CCONJ
arjefm-1230	10	31	positively	positively	ADV
arjefm-1230	10	32	influence	influence	VERB
arjefm-1230	10	33	organizational	organizational	ADJ
arjefm-1230	10	34	performance	performance	NOUN
arjefm-1230	10	35	.	.	PUNCT
arjefm-1230	11	1	the	the	DET
arjefm-1230	11	2	regression	regression	NOUN
arjefm-1230	11	3	model	model	NOUN
arjefm-1230	11	4	accounted	account	VERB
arjefm-1230	11	5	for	for	ADP
arjefm-1230	11	6	50	50	NUM
arjefm-1230	11	7	%	%	NOUN
arjefm-1230	11	8	of	of	ADP
arjefm-1230	11	9	the	the	DET
arjefm-1230	11	10	variance	variance	NOUN
arjefm-1230	11	11	in	in	ADP
arjefm-1230	11	12	performance	performance	NOUN
arjefm-1230	11	13	(	(	PUNCT
arjefm-1230	11	14	r²	r²	NOUN
arjefm-1230	11	15	=	=	SYM
arjefm-1230	11	16	0.50	0.50	NUM
arjefm-1230	11	17	)	)	PUNCT
arjefm-1230	11	18	,	,	PUNCT
arjefm-1230	11	19	and	and	CCONJ
arjefm-1230	11	20	all	all	DET
arjefm-1230	11	21	statistical	statistical	ADJ
arjefm-1230	11	22	assumptions	assumption	NOUN
arjefm-1230	11	23	were	be	AUX
arjefm-1230	11	24	satisfied	satisfied	ADJ
arjefm-1230	11	25	.	.	PUNCT
arjefm-1230	12	1	these	these	DET
arjefm-1230	12	2	results	result	VERB
arjefm-1230	12	3	affirm	affirm	VERB
arjefm-1230	12	4	that	that	SCONJ
arjefm-1230	12	5	embedding	embed	VERB
arjefm-1230	12	6	sustainable	sustainable	ADJ
arjefm-1230	12	7	quality	quality	NOUN
arjefm-1230	12	8	management	management	NOUN
arjefm-1230	12	9	principles	principle	NOUN
arjefm-1230	12	10	enhances	enhance	VERB
arjefm-1230	12	11	performance	performance	NOUN
arjefm-1230	12	12	outcomes	outcome	NOUN
arjefm-1230	12	13	in	in	ADP
arjefm-1230	12	14	corporate	corporate	ADJ
arjefm-1230	12	15	settings	setting	NOUN
arjefm-1230	12	16	.	.	PUNCT
arjefm-1230	13	1	the	the	DET
arjefm-1230	13	2	study	study	NOUN
arjefm-1230	13	3	concluded	conclude	VERB
arjefm-1230	13	4	that	that	SCONJ
arjefm-1230	13	5	the	the	DET
arjefm-1230	13	6	integration	integration	NOUN
arjefm-1230	13	7	of	of	ADP
arjefm-1230	13	8	customer	customer	NOUN
arjefm-1230	13	9	focus	focus	NOUN
arjefm-1230	13	10	and	and	CCONJ
arjefm-1230	13	11	total	total	ADJ
arjefm-1230	13	12	employee	employee	NOUN
arjefm-1230	13	13	involvement	involvement	NOUN
arjefm-1230	13	14	within	within	ADP
arjefm-1230	13	15	the	the	DET
arjefm-1230	13	16	stqm	stqm	ADJ
arjefm-1230	13	17	framework	framework	NOUN
arjefm-1230	13	18	is	be	AUX
arjefm-1230	13	19	crucial	crucial	ADJ
arjefm-1230	13	20	for	for	ADP
arjefm-1230	13	21	the	the	DET
arjefm-1230	13	22	sustainable	sustainable	ADJ
arjefm-1230	13	23	development	development	NOUN
arjefm-1230	13	24	of	of	ADP
arjefm-1230	13	25	corporate	corporate	ADJ
arjefm-1230	13	26	organizations	organization	NOUN
arjefm-1230	13	27	in	in	ADP
arjefm-1230	13	28	southeast	southeast	PROPN
arjefm-1230	13	29	nigeria	nigeria	PROPN
arjefm-1230	13	30	.	.	PUNCT
arjefm-1230	14	1	the	the	DET
arjefm-1230	14	2	study	study	NOUN
arjefm-1230	14	3	recommended	recommend	VERB
arjefm-1230	14	4	that	that	SCONJ
arjefm-1230	14	5	organizations	organization	NOUN
arjefm-1230	14	6	should	should	AUX
arjefm-1230	14	7	invest	invest	VERB
arjefm-1230	14	8	in	in	ADP
arjefm-1230	14	9	developing	develop	VERB
arjefm-1230	14	10	robust	robust	ADJ
arjefm-1230	14	11	customer	customer	NOUN
arjefm-1230	14	12	engagement	engagement	NOUN
arjefm-1230	14	13	frameworks	framework	NOUN
arjefm-1230	14	14	.	.	PUNCT
arjefm-1230	15	1	keywords	keyword	NOUN
arjefm-1230	15	2	:	:	PUNCT
arjefm-1230	15	3	management	management	NOUN
arjefm-1230	15	4	,	,	PUNCT
arjefm-1230	15	5	performance	performance	NOUN
arjefm-1230	15	6	,	,	PUNCT
arjefm-1230	15	7	quality	quality	NOUN
arjefm-1230	15	8	,	,	PUNCT
arjefm-1230	15	9	sustainable	sustainable	ADJ
arjefm-1230	15	10	,	,	PUNCT
arjefm-1230	15	11	total	total	ADJ
arjefm-1230	15	12	1.1	1.1	NUM
arjefm-1230	15	13	introduction	introduction	NOUN
arjefm-1230	15	14	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	15	15	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	16	1	american	american	PROPN
arjefm-1230	16	2	research	research	PROPN
arjefm-1230	16	3	journal	journal	PROPN
arjefm-1230	16	4	of	of	ADP
arjefm-1230	16	5	economics	economic	NOUN
arjefm-1230	16	6	,	,	PUNCT
arjefm-1230	16	7	finance	finance	NOUN
arjefm-1230	16	8	and	and	CCONJ
arjefm-1230	16	9	management	management	NOUN
arjefm-1230	16	10	volume	volume	NOUN
arjefm-1230	16	11	13	13	NUM
arjefm-1230	16	12	issue	issue	NOUN
arjefm-1230	16	13	3	3	NUM
arjefm-1230	16	14	,	,	PUNCT
arjefm-1230	16	15	july	july	PROPN
arjefm-1230	16	16	-	-	PUNCT
arjefm-1230	16	17	september	september	PROPN
arjefm-1230	16	18	2025	2025	NUM
arjefm-1230	16	19	issn	issn	NOUN
arjefm-1230	16	20	:	:	PUNCT
arjefm-1230	16	21	2836	2836	NUM
arjefm-1230	16	22	-	-	SYM
arjefm-1230	16	23	9416	9416	NUM
arjefm-1230	16	24	impact	impact	NOUN
arjefm-1230	16	25	factor	factor	NOUN
arjefm-1230	16	26	:	:	PUNCT
arjefm-1230	16	27	6.41	6.41	NUM
arjefm-1230	16	28	journal	journal	NOUN
arjefm-1230	16	29	homepage	homepage	NOUN
arjefm-1230	16	30	:	:	PUNCT
arjefm-1230	16	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	16	32	email	email	NOUN
arjefm-1230	16	33	:	:	PUNCT
arjefm-1230	16	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	16	35	official	official	ADJ
arjefm-1230	16	36	journal	journal	PROPN
arjefm-1230	16	37	of	of	ADP
arjefm-1230	16	38	america	america	PROPN
arjefm-1230	16	39	serial	serial	PROPN
arjefm-1230	16	40	publication	publication	NOUN
arjefm-1230	16	41	american	american	PROPN
arjefm-1230	16	42	research	research	PROPN
arjefm-1230	16	43	journal	journal	PROPN
arjefm-1230	16	44	of	of	ADP
arjefm-1230	16	45	economics	economic	NOUN
arjefm-1230	16	46	,	,	PUNCT
arjefm-1230	16	47	finance	finance	NOUN
arjefm-1230	16	48	and	and	CCONJ
arjefm-1230	16	49	management	management	NOUN
arjefm-1230	16	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	16	51	,	,	PUNCT
arjefm-1230	16	52	email	email	NOUN
arjefm-1230	16	53	:	:	PUNCT
arjefm-1230	16	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	17	1	54	54	NUM
arjefm-1230	18	1	|	|	ADV
arjefm-1230	18	2	p	p	NOUN
arjefm-1230	18	3	a	a	DET
arjefm-1230	18	4	g	g	NOUN
arjefm-1230	18	5	e	e	X
arjefm-1230	18	6	sustainable	sustainable	ADJ
arjefm-1230	18	7	total	total	ADJ
arjefm-1230	18	8	quality	quality	NOUN
arjefm-1230	18	9	management	management	NOUN
arjefm-1230	18	10	(	(	PUNCT
arjefm-1230	18	11	stqm	stqm	PROPN
arjefm-1230	18	12	)	)	PUNCT
arjefm-1230	18	13	is	be	AUX
arjefm-1230	18	14	an	an	DET
arjefm-1230	18	15	integrated	integrated	ADJ
arjefm-1230	18	16	approach	approach	NOUN
arjefm-1230	18	17	that	that	PRON
arjefm-1230	18	18	combines	combine	VERB
arjefm-1230	18	19	the	the	DET
arjefm-1230	18	20	principles	principle	NOUN
arjefm-1230	18	21	of	of	ADP
arjefm-1230	18	22	total	total	ADJ
arjefm-1230	18	23	quality	quality	NOUN
arjefm-1230	18	24	management	management	NOUN
arjefm-1230	18	25	(	(	PUNCT
arjefm-1230	18	26	tqm	tqm	PROPN
arjefm-1230	18	27	)	)	PUNCT
arjefm-1230	18	28	with	with	ADP
arjefm-1230	18	29	sustainability	sustainability	NOUN
arjefm-1230	18	30	practices	practice	NOUN
arjefm-1230	18	31	to	to	PART
arjefm-1230	18	32	enhance	enhance	VERB
arjefm-1230	18	33	organizational	organizational	ADJ
arjefm-1230	18	34	performance	performance	NOUN
arjefm-1230	18	35	while	while	SCONJ
arjefm-1230	18	36	fostering	foster	VERB
arjefm-1230	18	37	environmental	environmental	ADJ
arjefm-1230	18	38	and	and	CCONJ
arjefm-1230	18	39	social	social	ADJ
arjefm-1230	18	40	responsibility	responsibility	NOUN
arjefm-1230	18	41	(	(	PUNCT
arjefm-1230	18	42	ali	ali	PROPN
arjefm-1230	18	43	alshehail	alshehail	PROPN
arjefm-1230	18	44	et	et	PROPN
arjefm-1230	18	45	al	al	PROPN
arjefm-1230	18	46	.	.	PROPN
arjefm-1230	18	47	,	,	PUNCT
arjefm-1230	18	48	2021	2021	NUM
arjefm-1230	18	49	;	;	PUNCT
arjefm-1230	18	50	shwedeh	shwedeh	NOUN
arjefm-1230	18	51	et	et	PROPN
arjefm-1230	18	52	al	al	PROPN
arjefm-1230	18	53	,	,	PUNCT
arjefm-1230	18	54	2023	2023	NUM
arjefm-1230	18	55	;	;	PUNCT
arjefm-1230	18	56	ofoegbu	ofoegbu	PROPN
arjefm-1230	18	57	&	&	CCONJ
arjefm-1230	18	58	eromosele	eromosele	PROPN
arjefm-1230	18	59	,	,	PUNCT
arjefm-1230	18	60	2024	2024	NUM
arjefm-1230	18	61	)	)	PUNCT
arjefm-1230	18	62	.	.	PUNCT
arjefm-1230	19	1	tqm	tqm	PROPN
arjefm-1230	19	2	is	be	AUX
arjefm-1230	19	3	a	a	DET
arjefm-1230	19	4	management	management	NOUN
arjefm-1230	19	5	philosophy	philosophy	NOUN
arjefm-1230	19	6	that	that	PRON
arjefm-1230	19	7	emphasizes	emphasize	VERB
arjefm-1230	19	8	continuous	continuous	ADJ
arjefm-1230	19	9	improvement	improvement	NOUN
arjefm-1230	19	10	,	,	PUNCT
arjefm-1230	19	11	customer	customer	NOUN
arjefm-1230	19	12	satisfaction	satisfaction	NOUN
arjefm-1230	19	13	,	,	PUNCT
arjefm-1230	19	14	and	and	CCONJ
arjefm-1230	19	15	the	the	DET
arjefm-1230	19	16	involvement	involvement	NOUN
arjefm-1230	19	17	of	of	ADP
arjefm-1230	19	18	all	all	DET
arjefm-1230	19	19	employees	employee	NOUN
arjefm-1230	19	20	(	(	PUNCT
arjefm-1230	19	21	deming	deming	PROPN
arjefm-1230	19	22	,	,	PUNCT
arjefm-1230	19	23	1986	1986	NUM
arjefm-1230	19	24	;	;	PUNCT
arjefm-1230	19	25	rufus	rufus	PROPN
arjefm-1230	19	26	et	et	PROPN
arjefm-1230	19	27	al	al	PROPN
arjefm-1230	19	28	,	,	PUNCT
arjefm-1230	19	29	2022	2022	NUM
arjefm-1230	19	30	)	)	PUNCT
arjefm-1230	19	31	.	.	PUNCT
arjefm-1230	20	1	however	however	ADV
arjefm-1230	20	2	,	,	PUNCT
arjefm-1230	20	3	as	as	SCONJ
arjefm-1230	20	4	global	global	ADJ
arjefm-1230	20	5	awareness	awareness	NOUN
arjefm-1230	20	6	of	of	ADP
arjefm-1230	20	7	environmental	environmental	ADJ
arjefm-1230	20	8	issues	issue	NOUN
arjefm-1230	20	9	and	and	CCONJ
arjefm-1230	20	10	social	social	ADJ
arjefm-1230	20	11	equity	equity	NOUN
arjefm-1230	20	12	has	have	AUX
arjefm-1230	20	13	grown	grow	VERB
arjefm-1230	20	14	,	,	PUNCT
arjefm-1230	20	15	the	the	DET
arjefm-1230	20	16	need	need	NOUN
arjefm-1230	20	17	for	for	ADP
arjefm-1230	20	18	a	a	DET
arjefm-1230	20	19	more	more	ADV
arjefm-1230	20	20	holistic	holistic	ADJ
arjefm-1230	20	21	approach	approach	NOUN
arjefm-1230	20	22	that	that	PRON
arjefm-1230	20	23	incorporates	incorporate	VERB
arjefm-1230	20	24	sustainability	sustainability	NOUN
arjefm-1230	20	25	into	into	ADP
arjefm-1230	20	26	quality	quality	NOUN
arjefm-1230	20	27	management	management	NOUN
arjefm-1230	20	28	has	have	AUX
arjefm-1230	20	29	become	become	VERB
arjefm-1230	20	30	increasingly	increasingly	ADV
arjefm-1230	20	31	evident	evident	ADJ
arjefm-1230	20	32	(	(	PUNCT
arjefm-1230	20	33	bohm	bohm	PROPN
arjefm-1230	20	34	et	et	PROPN
arjefm-1230	20	35	al	al	PROPN
arjefm-1230	20	36	.	.	PROPN
arjefm-1230	20	37	,	,	PUNCT
arjefm-1230	20	38	2017	2017	NUM
arjefm-1230	20	39	;	;	PUNCT
arjefm-1230	20	40	chatterjee	chatterjee	PROPN
arjefm-1230	20	41	et	et	PROPN
arjefm-1230	20	42	al	al	PROPN
arjefm-1230	20	43	,	,	PUNCT
arjefm-1230	20	44	2024	2024	NUM
arjefm-1230	20	45	)	)	PUNCT
arjefm-1230	20	46	.	.	PUNCT
arjefm-1230	21	1	total	total	ADJ
arjefm-1230	21	2	quality	quality	NOUN
arjefm-1230	21	3	management	management	NOUN
arjefm-1230	21	4	emerged	emerge	VERB
arjefm-1230	21	5	in	in	ADP
arjefm-1230	21	6	the	the	DET
arjefm-1230	21	7	mid-20th	mid-20th	NUM
arjefm-1230	21	8	century	century	NOUN
arjefm-1230	21	9	,	,	PUNCT
arjefm-1230	21	10	primarily	primarily	ADV
arjefm-1230	21	11	focusing	focus	VERB
arjefm-1230	21	12	on	on	ADP
arjefm-1230	21	13	improving	improve	VERB
arjefm-1230	21	14	processes	process	NOUN
arjefm-1230	21	15	,	,	PUNCT
arjefm-1230	21	16	reducing	reduce	VERB
arjefm-1230	21	17	waste	waste	NOUN
arjefm-1230	21	18	,	,	PUNCT
arjefm-1230	21	19	and	and	CCONJ
arjefm-1230	21	20	enhancing	enhance	VERB
arjefm-1230	21	21	product	product	NOUN
arjefm-1230	21	22	quality	quality	NOUN
arjefm-1230	21	23	(	(	PUNCT
arjefm-1230	21	24	oakland	oakland	PROPN
arjefm-1230	21	25	,	,	PUNCT
arjefm-1230	21	26	2003	2003	NUM
arjefm-1230	21	27	)	)	PUNCT
arjefm-1230	21	28	.	.	PUNCT
arjefm-1230	22	1	the	the	DET
arjefm-1230	22	2	core	core	ADJ
arjefm-1230	22	3	principles	principle	NOUN
arjefm-1230	22	4	of	of	ADP
arjefm-1230	22	5	tqm	tqm	PROPN
arjefm-1230	22	6	include	include	VERB
arjefm-1230	22	7	customer	customer	NOUN
arjefm-1230	22	8	focus	focus	NOUN
arjefm-1230	22	9	,	,	PUNCT
arjefm-1230	22	10	leadership	leadership	NOUN
arjefm-1230	22	11	involvement	involvement	NOUN
arjefm-1230	22	12	,	,	PUNCT
arjefm-1230	22	13	employee	employee	NOUN
arjefm-1230	22	14	engagement	engagement	NOUN
arjefm-1230	22	15	,	,	PUNCT
arjefm-1230	22	16	process	process	NOUN
arjefm-1230	22	17	approach	approach	NOUN
arjefm-1230	22	18	,	,	PUNCT
arjefm-1230	22	19	and	and	CCONJ
arjefm-1230	22	20	continuous	continuous	ADJ
arjefm-1230	22	21	improvement	improvement	NOUN
arjefm-1230	22	22	.	.	PUNCT
arjefm-1230	23	1	these	these	DET
arjefm-1230	23	2	principles	principle	NOUN
arjefm-1230	23	3	aim	aim	VERB
arjefm-1230	23	4	to	to	PART
arjefm-1230	23	5	create	create	VERB
arjefm-1230	23	6	a	a	DET
arjefm-1230	23	7	culture	culture	NOUN
arjefm-1230	23	8	of	of	ADP
arjefm-1230	23	9	quality	quality	NOUN
arjefm-1230	23	10	that	that	PRON
arjefm-1230	23	11	permeates	permeate	VERB
arjefm-1230	23	12	every	every	DET
arjefm-1230	23	13	level	level	NOUN
arjefm-1230	23	14	of	of	ADP
arjefm-1230	23	15	an	an	DET
arjefm-1230	23	16	organization	organization	NOUN
arjefm-1230	23	17	.	.	PUNCT
arjefm-1230	24	1	the	the	DET
arjefm-1230	24	2	concept	concept	NOUN
arjefm-1230	24	3	of	of	ADP
arjefm-1230	24	4	sustainability	sustainability	NOUN
arjefm-1230	24	5	has	have	AUX
arjefm-1230	24	6	gained	gain	VERB
arjefm-1230	24	7	prominence	prominence	NOUN
arjefm-1230	24	8	due	due	ADP
arjefm-1230	24	9	to	to	ADP
arjefm-1230	24	10	the	the	DET
arjefm-1230	24	11	rising	rise	VERB
arjefm-1230	24	12	challenges	challenge	NOUN
arjefm-1230	24	13	posed	pose	VERB
arjefm-1230	24	14	by	by	ADP
arjefm-1230	24	15	climate	climate	NOUN
arjefm-1230	24	16	change	change	NOUN
arjefm-1230	24	17	,	,	PUNCT
arjefm-1230	24	18	resource	resource	NOUN
arjefm-1230	24	19	depletion	depletion	NOUN
arjefm-1230	24	20	,	,	PUNCT
arjefm-1230	24	21	and	and	CCONJ
arjefm-1230	24	22	social	social	ADJ
arjefm-1230	24	23	inequalities	inequality	NOUN
arjefm-1230	24	24	(	(	PUNCT
arjefm-1230	24	25	elkington	elkington	PROPN
arjefm-1230	24	26	,	,	PUNCT
arjefm-1230	24	27	1997	1997	NUM
arjefm-1230	24	28	;	;	PUNCT
arjefm-1230	24	29	odiboh	odiboh	NOUN
arjefm-1230	24	30	et	et	PROPN
arjefm-1230	24	31	al	al	PROPN
arjefm-1230	24	32	,	,	PUNCT
arjefm-1230	24	33	2022	2022	NUM
arjefm-1230	24	34	)	)	PUNCT
arjefm-1230	24	35	.	.	PUNCT
arjefm-1230	25	1	organizations	organization	NOUN
arjefm-1230	25	2	are	be	AUX
arjefm-1230	25	3	increasingly	increasingly	ADV
arjefm-1230	25	4	recognizing	recognize	VERB
arjefm-1230	25	5	that	that	SCONJ
arjefm-1230	25	6	their	their	PRON
arjefm-1230	25	7	operations	operation	NOUN
arjefm-1230	25	8	impact	impact	VERB
arjefm-1230	25	9	not	not	PART
arjefm-1230	25	10	only	only	ADV
arjefm-1230	25	11	their	their	PRON
arjefm-1230	25	12	bottom	bottom	ADJ
arjefm-1230	25	13	line	line	NOUN
arjefm-1230	25	14	but	but	CCONJ
arjefm-1230	25	15	also	also	ADV
arjefm-1230	25	16	the	the	DET
arjefm-1230	25	17	environment	environment	NOUN
arjefm-1230	25	18	and	and	CCONJ
arjefm-1230	25	19	society	society	NOUN
arjefm-1230	25	20	at	at	ADP
arjefm-1230	25	21	large	large	ADJ
arjefm-1230	25	22	.	.	PUNCT
arjefm-1230	26	1	consequently	consequently	ADV
arjefm-1230	26	2	,	,	PUNCT
arjefm-1230	26	3	integrating	integrate	VERB
arjefm-1230	26	4	sustainability	sustainability	NOUN
arjefm-1230	26	5	into	into	ADP
arjefm-1230	26	6	quality	quality	NOUN
arjefm-1230	26	7	management	management	NOUN
arjefm-1230	26	8	practices	practice	NOUN
arjefm-1230	26	9	is	be	AUX
arjefm-1230	26	10	essential	essential	ADJ
arjefm-1230	26	11	for	for	ADP
arjefm-1230	26	12	long	long	ADJ
arjefm-1230	26	13	-	-	PUNCT
arjefm-1230	26	14	term	term	NOUN
arjefm-1230	26	15	organizational	organizational	ADJ
arjefm-1230	26	16	success	success	NOUN
arjefm-1230	26	17	.	.	PUNCT
arjefm-1230	27	1	sustainable	sustainable	ADJ
arjefm-1230	27	2	total	total	ADJ
arjefm-1230	27	3	quality	quality	NOUN
arjefm-1230	27	4	management	management	NOUN
arjefm-1230	27	5	seeks	seek	VERB
arjefm-1230	27	6	to	to	PART
arjefm-1230	27	7	align	align	VERB
arjefm-1230	27	8	quality	quality	NOUN
arjefm-1230	27	9	management	management	NOUN
arjefm-1230	27	10	initiatives	initiative	NOUN
arjefm-1230	27	11	with	with	ADP
arjefm-1230	27	12	sustainability	sustainability	NOUN
arjefm-1230	27	13	goals	goal	NOUN
arjefm-1230	27	14	.	.	PUNCT
arjefm-1230	28	1	this	this	DET
arjefm-1230	28	2	integration	integration	NOUN
arjefm-1230	28	3	involves	involve	VERB
arjefm-1230	28	4	redefining	redefine	VERB
arjefm-1230	28	5	quality	quality	NOUN
arjefm-1230	28	6	to	to	PART
arjefm-1230	28	7	include	include	VERB
arjefm-1230	28	8	not	not	PART
arjefm-1230	28	9	only	only	ADV
arjefm-1230	28	10	product	product	NOUN
arjefm-1230	28	11	excellence	excellence	NOUN
arjefm-1230	28	12	but	but	CCONJ
arjefm-1230	28	13	also	also	ADV
arjefm-1230	28	14	environmental	environmental	ADJ
arjefm-1230	28	15	stewardship	stewardship	NOUN
arjefm-1230	28	16	and	and	CCONJ
arjefm-1230	28	17	social	social	ADJ
arjefm-1230	28	18	responsibility	responsibility	NOUN
arjefm-1230	28	19	(	(	PUNCT
arjefm-1230	28	20	sroufe	sroufe	NOUN
arjefm-1230	28	21	,	,	PUNCT
arjefm-1230	28	22	2003	2003	NUM
arjefm-1230	28	23	)	)	PUNCT
arjefm-1230	28	24	.	.	PUNCT
arjefm-1230	29	1	for	for	ADP
arjefm-1230	29	2	example	example	NOUN
arjefm-1230	29	3	,	,	PUNCT
arjefm-1230	29	4	organizations	organization	NOUN
arjefm-1230	29	5	may	may	AUX
arjefm-1230	29	6	implement	implement	VERB
arjefm-1230	29	7	eco	eco	NOUN
arjefm-1230	29	8	-	-	PUNCT
arjefm-1230	29	9	efficient	efficient	ADJ
arjefm-1230	29	10	processes	process	NOUN
arjefm-1230	29	11	that	that	PRON
arjefm-1230	29	12	reduce	reduce	VERB
arjefm-1230	29	13	waste	waste	NOUN
arjefm-1230	29	14	and	and	CCONJ
arjefm-1230	29	15	energy	energy	NOUN
arjefm-1230	29	16	consumption	consumption	NOUN
arjefm-1230	29	17	while	while	SCONJ
arjefm-1230	29	18	maintaining	maintain	VERB
arjefm-1230	29	19	high	high	ADJ
arjefm-1230	29	20	-	-	PUNCT
arjefm-1230	29	21	quality	quality	NOUN
arjefm-1230	29	22	standards	standard	NOUN
arjefm-1230	29	23	(	(	PUNCT
arjefm-1230	29	24	wagner	wagner	NOUN
arjefm-1230	29	25	,	,	PUNCT
arjefm-1230	29	26	2010	2010	NUM
arjefm-1230	29	27	)	)	PUNCT
arjefm-1230	29	28	.	.	PUNCT
arjefm-1230	30	1	the	the	DET
arjefm-1230	30	2	concept	concept	NOUN
arjefm-1230	30	3	of	of	ADP
arjefm-1230	30	4	sustainability	sustainability	NOUN
arjefm-1230	30	5	,	,	PUNCT
arjefm-1230	30	6	often	often	ADV
arjefm-1230	30	7	encapsulated	encapsulate	VERB
arjefm-1230	30	8	by	by	ADP
arjefm-1230	30	9	elkington	elkington	PROPN
arjefm-1230	30	10	's	's	PART
arjefm-1230	30	11	(	(	PUNCT
arjefm-1230	30	12	1997	1997	NUM
arjefm-1230	30	13	)	)	PUNCT
arjefm-1230	30	14	"	"	PUNCT
arjefm-1230	30	15	triple	triple	ADJ
arjefm-1230	30	16	bottom	bottom	ADJ
arjefm-1230	30	17	line	line	NOUN
arjefm-1230	30	18	"	"	PUNCT
arjefm-1230	30	19	(	(	PUNCT
arjefm-1230	30	20	tbl	tbl	NOUN
arjefm-1230	30	21	)	)	PUNCT
arjefm-1230	30	22	–	–	PUNCT
arjefm-1230	30	23	people	people	NOUN
arjefm-1230	30	24	,	,	PUNCT
arjefm-1230	30	25	planet	planet	NOUN
arjefm-1230	30	26	,	,	PUNCT
arjefm-1230	30	27	and	and	CCONJ
arjefm-1230	30	28	profit	profit	NOUN
arjefm-1230	30	29	–	–	PUNCT
arjefm-1230	30	30	has	have	AUX
arjefm-1230	30	31	gained	gain	VERB
arjefm-1230	30	32	significant	significant	ADJ
arjefm-1230	30	33	traction	traction	NOUN
arjefm-1230	30	34	in	in	ADP
arjefm-1230	30	35	recent	recent	ADJ
arjefm-1230	30	36	years	year	NOUN
arjefm-1230	30	37	.	.	PUNCT
arjefm-1230	31	1	organizations	organization	NOUN
arjefm-1230	31	2	are	be	AUX
arjefm-1230	31	3	now	now	ADV
arjefm-1230	31	4	being	be	AUX
arjefm-1230	31	5	evaluated	evaluate	VERB
arjefm-1230	31	6	not	not	PART
arjefm-1230	31	7	only	only	ADV
arjefm-1230	31	8	on	on	ADP
arjefm-1230	31	9	their	their	PRON
arjefm-1230	31	10	financial	financial	ADJ
arjefm-1230	31	11	performance	performance	NOUN
arjefm-1230	31	12	but	but	CCONJ
arjefm-1230	31	13	also	also	ADV
arjefm-1230	31	14	on	on	ADP
arjefm-1230	31	15	their	their	PRON
arjefm-1230	31	16	environmental	environmental	ADJ
arjefm-1230	31	17	impact	impact	NOUN
arjefm-1230	31	18	and	and	CCONJ
arjefm-1230	31	19	social	social	ADJ
arjefm-1230	31	20	contributions	contribution	NOUN
arjefm-1230	31	21	.	.	PUNCT
arjefm-1230	32	1	this	this	DET
arjefm-1230	32	2	shift	shift	NOUN
arjefm-1230	32	3	is	be	AUX
arjefm-1230	32	4	driven	drive	VERB
arjefm-1230	32	5	by	by	ADP
arjefm-1230	32	6	increasing	increase	VERB
arjefm-1230	32	7	stakeholder	stakeholder	NOUN
arjefm-1230	32	8	expectations	expectation	NOUN
arjefm-1230	32	9	,	,	PUNCT
arjefm-1230	32	10	stricter	strict	ADJ
arjefm-1230	32	11	environmental	environmental	ADJ
arjefm-1230	32	12	regulations	regulation	NOUN
arjefm-1230	32	13	,	,	PUNCT
arjefm-1230	32	14	and	and	CCONJ
arjefm-1230	32	15	a	a	DET
arjefm-1230	32	16	growing	grow	VERB
arjefm-1230	32	17	recognition	recognition	NOUN
arjefm-1230	32	18	that	that	SCONJ
arjefm-1230	32	19	sustainable	sustainable	ADJ
arjefm-1230	32	20	practices	practice	NOUN
arjefm-1230	32	21	can	can	AUX
arjefm-1230	32	22	lead	lead	VERB
arjefm-1230	32	23	to	to	ADP
arjefm-1230	32	24	long	long	ADJ
arjefm-1230	32	25	-	-	PUNCT
arjefm-1230	32	26	term	term	NOUN
arjefm-1230	32	27	competitive	competitive	ADJ
arjefm-1230	32	28	advantages	advantage	NOUN
arjefm-1230	32	29	(	(	PUNCT
arjefm-1230	32	30	porter	porter	NOUN
arjefm-1230	32	31	&	&	CCONJ
arjefm-1230	32	32	kramer	kramer	PROPN
arjefm-1230	32	33	,	,	PUNCT
arjefm-1230	32	34	2006	2006	NUM
arjefm-1230	32	35	)	)	PUNCT
arjefm-1230	32	36	.	.	PUNCT
arjefm-1230	33	1	southeast	southeast	PROPN
arjefm-1230	33	2	nigeria	nigeria	PROPN
arjefm-1230	33	3	presents	present	VERB
arjefm-1230	33	4	a	a	DET
arjefm-1230	33	5	unique	unique	ADJ
arjefm-1230	33	6	context	context	NOUN
arjefm-1230	33	7	for	for	ADP
arjefm-1230	33	8	examining	examine	VERB
arjefm-1230	33	9	the	the	DET
arjefm-1230	33	10	effects	effect	NOUN
arjefm-1230	33	11	of	of	ADP
arjefm-1230	33	12	stqm	stqm	PROPN
arjefm-1230	33	13	.	.	PUNCT
arjefm-1230	34	1	the	the	DET
arjefm-1230	34	2	region	region	NOUN
arjefm-1230	34	3	faces	face	VERB
arjefm-1230	34	4	various	various	ADJ
arjefm-1230	34	5	challenges	challenge	NOUN
arjefm-1230	34	6	,	,	PUNCT
arjefm-1230	34	7	including	include	VERB
arjefm-1230	34	8	environmental	environmental	ADJ
arjefm-1230	34	9	degradation	degradation	NOUN
arjefm-1230	34	10	from	from	ADP
arjefm-1230	34	11	industrial	industrial	ADJ
arjefm-1230	34	12	activities	activity	NOUN
arjefm-1230	34	13	,	,	PUNCT
arjefm-1230	34	14	infrastructural	infrastructural	ADJ
arjefm-1230	34	15	deficits	deficit	NOUN
arjefm-1230	34	16	,	,	PUNCT
arjefm-1230	34	17	and	and	CCONJ
arjefm-1230	34	18	socio	socio	NOUN
arjefm-1230	34	19	-	-	PUNCT
arjefm-1230	34	20	economic	economic	ADJ
arjefm-1230	34	21	disparities	disparity	NOUN
arjefm-1230	34	22	.	.	PUNCT
arjefm-1230	35	1	implementing	implement	VERB
arjefm-1230	35	2	sustainable	sustainable	ADJ
arjefm-1230	35	3	practices	practice	NOUN
arjefm-1230	35	4	can	can	AUX
arjefm-1230	35	5	help	help	VERB
arjefm-1230	35	6	businesses	business	NOUN
arjefm-1230	35	7	comply	comply	VERB
arjefm-1230	35	8	with	with	ADP
arjefm-1230	35	9	increasingly	increasingly	ADV
arjefm-1230	35	10	stringent	stringent	ADJ
arjefm-1230	35	11	environmental	environmental	ADJ
arjefm-1230	35	12	regulations	regulation	NOUN
arjefm-1230	35	13	and	and	CCONJ
arjefm-1230	35	14	reduce	reduce	VERB
arjefm-1230	35	15	the	the	DET
arjefm-1230	35	16	risk	risk	NOUN
arjefm-1230	35	17	of	of	ADP
arjefm-1230	35	18	penalties	penalty	NOUN
arjefm-1230	35	19	.	.	PUNCT
arjefm-1230	36	1	at	at	ADP
arjefm-1230	36	2	the	the	DET
arjefm-1230	36	3	same	same	ADJ
arjefm-1230	36	4	time	time	NOUN
arjefm-1230	36	5	,	,	PUNCT
arjefm-1230	36	6	there	there	PRON
arjefm-1230	36	7	is	be	VERB
arjefm-1230	36	8	a	a	DET
arjefm-1230	36	9	growing	grow	VERB
arjefm-1230	36	10	awareness	awareness	NOUN
arjefm-1230	36	11	of	of	ADP
arjefm-1230	36	12	the	the	DET
arjefm-1230	36	13	importance	importance	NOUN
arjefm-1230	36	14	of	of	ADP
arjefm-1230	36	15	sustainable	sustainable	ADJ
arjefm-1230	36	16	development	development	NOUN
arjefm-1230	36	17	among	among	ADP
arjefm-1230	36	18	businesses	business	NOUN
arjefm-1230	36	19	and	and	CCONJ
arjefm-1230	36	20	consumers	consumer	NOUN
arjefm-1230	36	21	in	in	ADP
arjefm-1230	36	22	nigeria	nigeria	PROPN
arjefm-1230	36	23	.	.	PUNCT
arjefm-1230	37	1	1.2	1.2	NUM
arjefm-1230	37	2	statement	statement	NOUN
arjefm-1230	37	3	of	of	ADP
arjefm-1230	37	4	the	the	DET
arjefm-1230	37	5	problem	problem	NOUN
arjefm-1230	37	6	the	the	DET
arjefm-1230	37	7	implementation	implementation	NOUN
arjefm-1230	37	8	of	of	ADP
arjefm-1230	37	9	sustainable	sustainable	ADJ
arjefm-1230	37	10	total	total	ADJ
arjefm-1230	37	11	quality	quality	NOUN
arjefm-1230	37	12	management	management	NOUN
arjefm-1230	37	13	(	(	PUNCT
arjefm-1230	37	14	stqm	stqm	PROPN
arjefm-1230	37	15	)	)	PUNCT
arjefm-1230	37	16	is	be	AUX
arjefm-1230	37	17	increasingly	increasingly	ADV
arjefm-1230	37	18	recognized	recognize	VERB
arjefm-1230	37	19	as	as	ADP
arjefm-1230	37	20	a	a	DET
arjefm-1230	37	21	vital	vital	ADJ
arjefm-1230	37	22	approach	approach	NOUN
arjefm-1230	37	23	for	for	ADP
arjefm-1230	37	24	enhancing	enhance	VERB
arjefm-1230	37	25	the	the	DET
arjefm-1230	37	26	performance	performance	NOUN
arjefm-1230	37	27	of	of	ADP
arjefm-1230	37	28	corporate	corporate	ADJ
arjefm-1230	37	29	organizations	organization	NOUN
arjefm-1230	37	30	.	.	PUNCT
arjefm-1230	38	1	in	in	ADP
arjefm-1230	38	2	southeast	southeast	PROPN
arjefm-1230	38	3	nigeria	nigeria	PROPN
arjefm-1230	38	4	,	,	PUNCT
arjefm-1230	38	5	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	38	6	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	38	7	american	american	PROPN
arjefm-1230	38	8	research	research	PROPN
arjefm-1230	38	9	journal	journal	PROPN
arjefm-1230	38	10	of	of	ADP
arjefm-1230	38	11	economics	economic	NOUN
arjefm-1230	38	12	,	,	PUNCT
arjefm-1230	38	13	finance	finance	NOUN
arjefm-1230	38	14	and	and	CCONJ
arjefm-1230	38	15	management	management	NOUN
arjefm-1230	38	16	volume	volume	NOUN
arjefm-1230	38	17	13	13	NUM
arjefm-1230	38	18	issue	issue	NOUN
arjefm-1230	38	19	3	3	NUM
arjefm-1230	38	20	,	,	PUNCT
arjefm-1230	38	21	july	july	PROPN
arjefm-1230	38	22	-	-	PUNCT
arjefm-1230	38	23	september	september	PROPN
arjefm-1230	38	24	2025	2025	NUM
arjefm-1230	38	25	issn	issn	NOUN
arjefm-1230	38	26	:	:	PUNCT
arjefm-1230	38	27	2836	2836	NUM
arjefm-1230	38	28	-	-	SYM
arjefm-1230	38	29	9416	9416	NUM
arjefm-1230	38	30	impact	impact	NOUN
arjefm-1230	38	31	factor	factor	NOUN
arjefm-1230	38	32	:	:	PUNCT
arjefm-1230	38	33	6.41	6.41	NUM
arjefm-1230	38	34	journal	journal	NOUN
arjefm-1230	38	35	homepage	homepage	NOUN
arjefm-1230	38	36	:	:	PUNCT
arjefm-1230	38	37	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	38	38	email	email	NOUN
arjefm-1230	38	39	:	:	PUNCT
arjefm-1230	38	40	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	38	41	official	official	ADJ
arjefm-1230	38	42	journal	journal	PROPN
arjefm-1230	38	43	of	of	ADP
arjefm-1230	38	44	america	america	PROPN
arjefm-1230	38	45	serial	serial	PROPN
arjefm-1230	38	46	publication	publication	NOUN
arjefm-1230	38	47	american	american	PROPN
arjefm-1230	38	48	research	research	PROPN
arjefm-1230	38	49	journal	journal	PROPN
arjefm-1230	38	50	of	of	ADP
arjefm-1230	38	51	economics	economic	NOUN
arjefm-1230	38	52	,	,	PUNCT
arjefm-1230	38	53	finance	finance	NOUN
arjefm-1230	38	54	and	and	CCONJ
arjefm-1230	38	55	management	management	NOUN
arjefm-1230	38	56	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	38	57	,	,	PUNCT
arjefm-1230	38	58	email	email	NOUN
arjefm-1230	38	59	:	:	PUNCT
arjefm-1230	38	60	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	39	1	55	55	NUM
arjefm-1230	40	1	|	|	ADV
arjefm-1230	40	2	p	p	NOUN
arjefm-1230	40	3	a	a	DET
arjefm-1230	40	4	g	g	NOUN
arjefm-1230	40	5	e	e	NOUN
arjefm-1230	40	6	however	however	ADV
arjefm-1230	40	7	,	,	PUNCT
arjefm-1230	40	8	many	many	ADJ
arjefm-1230	40	9	companies	company	NOUN
arjefm-1230	40	10	face	face	VERB
arjefm-1230	40	11	significant	significant	ADJ
arjefm-1230	40	12	challenges	challenge	NOUN
arjefm-1230	40	13	in	in	ADP
arjefm-1230	40	14	integrating	integrate	VERB
arjefm-1230	40	15	sustainability	sustainability	NOUN
arjefm-1230	40	16	into	into	ADP
arjefm-1230	40	17	their	their	PRON
arjefm-1230	40	18	quality	quality	NOUN
arjefm-1230	40	19	management	management	NOUN
arjefm-1230	40	20	processes	process	NOUN
arjefm-1230	40	21	.	.	PUNCT
arjefm-1230	41	1	this	this	DET
arjefm-1230	41	2	region	region	NOUN
arjefm-1230	41	3	,	,	PUNCT
arjefm-1230	41	4	marked	mark	VERB
arjefm-1230	41	5	by	by	ADP
arjefm-1230	41	6	rapid	rapid	ADJ
arjefm-1230	41	7	industrialization	industrialization	NOUN
arjefm-1230	41	8	and	and	CCONJ
arjefm-1230	41	9	socio	socio	NOUN
arjefm-1230	41	10	-	-	PUNCT
arjefm-1230	41	11	economic	economic	ADJ
arjefm-1230	41	12	disparities	disparity	NOUN
arjefm-1230	41	13	,	,	PUNCT
arjefm-1230	41	14	presents	present	VERB
arjefm-1230	41	15	a	a	DET
arjefm-1230	41	16	unique	unique	ADJ
arjefm-1230	41	17	context	context	NOUN
arjefm-1230	41	18	where	where	SCONJ
arjefm-1230	41	19	the	the	DET
arjefm-1230	41	20	potential	potential	ADJ
arjefm-1230	41	21	benefits	benefit	NOUN
arjefm-1230	41	22	of	of	ADP
arjefm-1230	41	23	stqm	stqm	NOUN
arjefm-1230	41	24	remain	remain	VERB
arjefm-1230	41	25	largely	largely	ADV
arjefm-1230	41	26	untapped	untapped	ADJ
arjefm-1230	41	27	.	.	PUNCT
arjefm-1230	42	1	despite	despite	SCONJ
arjefm-1230	42	2	the	the	DET
arjefm-1230	42	3	growing	grow	VERB
arjefm-1230	42	4	awareness	awareness	NOUN
arjefm-1230	42	5	of	of	ADP
arjefm-1230	42	6	sustainability	sustainability	NOUN
arjefm-1230	42	7	's	's	PART
arjefm-1230	42	8	importance	importance	NOUN
arjefm-1230	42	9	,	,	PUNCT
arjefm-1230	42	10	many	many	ADJ
arjefm-1230	42	11	organizations	organization	NOUN
arjefm-1230	42	12	in	in	ADP
arjefm-1230	42	13	southeast	southeast	PROPN
arjefm-1230	42	14	nigeria	nigeria	PROPN
arjefm-1230	42	15	struggle	struggle	VERB
arjefm-1230	42	16	with	with	ADP
arjefm-1230	42	17	inadequate	inadequate	ADJ
arjefm-1230	42	18	infrastructure	infrastructure	NOUN
arjefm-1230	42	19	,	,	PUNCT
arjefm-1230	42	20	limited	limited	ADJ
arjefm-1230	42	21	access	access	NOUN
arjefm-1230	42	22	to	to	ADP
arjefm-1230	42	23	resources	resource	NOUN
arjefm-1230	42	24	,	,	PUNCT
arjefm-1230	42	25	and	and	CCONJ
arjefm-1230	42	26	a	a	DET
arjefm-1230	42	27	lack	lack	NOUN
arjefm-1230	42	28	of	of	ADP
arjefm-1230	42	29	technical	technical	ADJ
arjefm-1230	42	30	expertise	expertise	NOUN
arjefm-1230	42	31	.	.	PUNCT
arjefm-1230	43	1	these	these	DET
arjefm-1230	43	2	challenges	challenge	NOUN
arjefm-1230	43	3	hinder	hinder	VERB
arjefm-1230	43	4	the	the	DET
arjefm-1230	43	5	effective	effective	ADJ
arjefm-1230	43	6	adoption	adoption	NOUN
arjefm-1230	43	7	of	of	ADP
arjefm-1230	43	8	stqm	stqm	ADJ
arjefm-1230	43	9	principles	principle	NOUN
arjefm-1230	43	10	,	,	PUNCT
arjefm-1230	43	11	which	which	PRON
arjefm-1230	43	12	could	could	AUX
arjefm-1230	43	13	lead	lead	VERB
arjefm-1230	43	14	to	to	ADP
arjefm-1230	43	15	improved	improve	VERB
arjefm-1230	43	16	operational	operational	ADJ
arjefm-1230	43	17	efficiency	efficiency	NOUN
arjefm-1230	43	18	,	,	PUNCT
arjefm-1230	43	19	customer	customer	NOUN
arjefm-1230	43	20	satisfaction	satisfaction	NOUN
arjefm-1230	43	21	,	,	PUNCT
arjefm-1230	43	22	and	and	CCONJ
arjefm-1230	43	23	overall	overall	ADJ
arjefm-1230	43	24	organizational	organizational	ADJ
arjefm-1230	43	25	performance	performance	NOUN
arjefm-1230	43	26	.	.	PUNCT
arjefm-1230	44	1	furthermore	furthermore	ADV
arjefm-1230	44	2	,	,	PUNCT
arjefm-1230	44	3	there	there	PRON
arjefm-1230	44	4	is	be	VERB
arjefm-1230	44	5	a	a	DET
arjefm-1230	44	6	notable	notable	ADJ
arjefm-1230	44	7	gap	gap	NOUN
arjefm-1230	44	8	in	in	ADP
arjefm-1230	44	9	empirical	empirical	ADJ
arjefm-1230	44	10	research	research	NOUN
arjefm-1230	44	11	examining	examine	VERB
arjefm-1230	44	12	the	the	DET
arjefm-1230	44	13	specific	specific	ADJ
arjefm-1230	44	14	impact	impact	NOUN
arjefm-1230	44	15	of	of	ADP
arjefm-1230	44	16	stqm	stqm	ADJ
arjefm-1230	44	17	on	on	ADP
arjefm-1230	44	18	corporate	corporate	ADJ
arjefm-1230	44	19	performance	performance	NOUN
arjefm-1230	44	20	within	within	ADP
arjefm-1230	44	21	this	this	DET
arjefm-1230	44	22	context	context	NOUN
arjefm-1230	44	23	.	.	PUNCT
arjefm-1230	45	1	1.3	1.3	NUM
arjefm-1230	45	2	objective	objective	NOUN
arjefm-1230	45	3	of	of	ADP
arjefm-1230	45	4	the	the	DET
arjefm-1230	45	5	study	study	NOUN
arjefm-1230	45	6	the	the	DET
arjefm-1230	45	7	main	main	ADJ
arjefm-1230	45	8	objective	objective	NOUN
arjefm-1230	45	9	of	of	ADP
arjefm-1230	45	10	this	this	DET
arjefm-1230	45	11	study	study	NOUN
arjefm-1230	45	12	is	be	AUX
arjefm-1230	45	13	to	to	PART
arjefm-1230	45	14	examine	examine	VERB
arjefm-1230	45	15	the	the	DET
arjefm-1230	45	16	effect	effect	NOUN
arjefm-1230	45	17	of	of	ADP
arjefm-1230	45	18	sustainable	sustainable	ADJ
arjefm-1230	45	19	total	total	ADJ
arjefm-1230	45	20	quality	quality	NOUN
arjefm-1230	45	21	management	management	NOUN
arjefm-1230	45	22	on	on	ADP
arjefm-1230	45	23	the	the	DET
arjefm-1230	45	24	performance	performance	NOUN
arjefm-1230	45	25	of	of	ADP
arjefm-1230	45	26	corporate	corporate	ADJ
arjefm-1230	45	27	organizations	organization	NOUN
arjefm-1230	45	28	in	in	ADP
arjefm-1230	45	29	southeast	southeast	PROPN
arjefm-1230	45	30	nigeria	nigeria	PROPN
arjefm-1230	45	31	.	.	PUNCT
arjefm-1230	46	1	the	the	DET
arjefm-1230	46	2	specific	specific	ADJ
arjefm-1230	46	3	objectives	objective	NOUN
arjefm-1230	46	4	are	be	AUX
arjefm-1230	46	5	to	to	ADP
arjefm-1230	46	6	;	;	PUNCT
arjefm-1230	46	7	i.	i.	NOUN
arjefm-1230	46	8	examine	examine	VERB
arjefm-1230	46	9	the	the	DET
arjefm-1230	46	10	effect	effect	NOUN
arjefm-1230	46	11	of	of	ADP
arjefm-1230	46	12	customer	customer	NOUN
arjefm-1230	46	13	focus	focus	NOUN
arjefm-1230	46	14	on	on	ADP
arjefm-1230	46	15	the	the	DET
arjefm-1230	46	16	performance	performance	NOUN
arjefm-1230	46	17	of	of	ADP
arjefm-1230	46	18	corporate	corporate	ADJ
arjefm-1230	46	19	organizations	organization	NOUN
arjefm-1230	46	20	in	in	ADP
arjefm-1230	46	21	southeast	southeast	PROPN
arjefm-1230	46	22	nigeria	nigeria	PROPN
arjefm-1230	46	23	.	.	PUNCT
arjefm-1230	47	1	ii	ii	PROPN
arjefm-1230	47	2	.	.	PROPN
arjefm-1230	47	3	evaluate	evaluate	VERB
arjefm-1230	47	4	the	the	DET
arjefm-1230	47	5	effect	effect	NOUN
arjefm-1230	47	6	of	of	ADP
arjefm-1230	47	7	total	total	ADJ
arjefm-1230	47	8	employee	employee	NOUN
arjefm-1230	47	9	involvement	involvement	NOUN
arjefm-1230	47	10	on	on	ADP
arjefm-1230	47	11	the	the	DET
arjefm-1230	47	12	performance	performance	NOUN
arjefm-1230	47	13	of	of	ADP
arjefm-1230	47	14	corporate	corporate	ADJ
arjefm-1230	47	15	organizations	organization	NOUN
arjefm-1230	47	16	in	in	ADP
arjefm-1230	47	17	southeast	southeast	PROPN
arjefm-1230	47	18	nigeria	nigeria	PROPN
arjefm-1230	47	19	.	.	PUNCT
arjefm-1230	48	1	1.4	1.4	NUM
arjefm-1230	48	2	hypotheses	hypothesis	NOUN
arjefm-1230	48	3	of	of	ADP
arjefm-1230	48	4	the	the	DET
arjefm-1230	48	5	study	study	NOUN
arjefm-1230	48	6	i.	i.	NOUN
arjefm-1230	48	7	customer	customer	PROPN
arjefm-1230	48	8	focus	focus	NOUN
arjefm-1230	48	9	has	have	VERB
arjefm-1230	48	10	no	no	DET
arjefm-1230	48	11	significant	significant	ADJ
arjefm-1230	48	12	effect	effect	NOUN
arjefm-1230	48	13	on	on	ADP
arjefm-1230	48	14	the	the	DET
arjefm-1230	48	15	performance	performance	NOUN
arjefm-1230	48	16	of	of	ADP
arjefm-1230	48	17	corporate	corporate	ADJ
arjefm-1230	48	18	organizations	organization	NOUN
arjefm-1230	48	19	in	in	ADP
arjefm-1230	48	20	southeast	southeast	PROPN
arjefm-1230	48	21	nigeria	nigeria	PROPN
arjefm-1230	48	22	.	.	PUNCT
arjefm-1230	49	1	ii	ii	PROPN
arjefm-1230	49	2	.	.	PUNCT
arjefm-1230	50	1	total	total	ADJ
arjefm-1230	50	2	employee	employee	NOUN
arjefm-1230	50	3	involvement	involvement	NOUN
arjefm-1230	50	4	has	have	VERB
arjefm-1230	50	5	no	no	DET
arjefm-1230	50	6	significant	significant	ADJ
arjefm-1230	50	7	effect	effect	NOUN
arjefm-1230	50	8	on	on	ADP
arjefm-1230	50	9	the	the	DET
arjefm-1230	50	10	performance	performance	NOUN
arjefm-1230	50	11	of	of	ADP
arjefm-1230	50	12	corporate	corporate	ADJ
arjefm-1230	50	13	organizations	organization	NOUN
arjefm-1230	50	14	in	in	ADP
arjefm-1230	50	15	southeast	southeast	PROPN
arjefm-1230	50	16	nigeria	nigeria	PROPN
arjefm-1230	50	17	.	.	PUNCT
arjefm-1230	51	1	2.0	2.0	NUM
arjefm-1230	51	2	review	review	NOUN
arjefm-1230	51	3	of	of	ADP
arjefm-1230	51	4	related	related	ADJ
arjefm-1230	51	5	literature	literature	NOUN
arjefm-1230	51	6	2.1	2.1	NUM
arjefm-1230	51	7	conceptual	conceptual	ADJ
arjefm-1230	51	8	review	review	NOUN
arjefm-1230	51	9	total	total	ADJ
arjefm-1230	51	10	quality	quality	NOUN
arjefm-1230	51	11	management	management	NOUN
arjefm-1230	51	12	total	total	NOUN
arjefm-1230	51	13	quality	quality	NOUN
arjefm-1230	51	14	management	management	NOUN
arjefm-1230	51	15	(	(	PUNCT
arjefm-1230	51	16	tqm	tqm	ADJ
arjefm-1230	51	17	)	)	PUNCT
arjefm-1230	51	18	is	be	AUX
arjefm-1230	51	19	a	a	DET
arjefm-1230	51	20	comprehensive	comprehensive	ADJ
arjefm-1230	51	21	and	and	CCONJ
arjefm-1230	51	22	integrated	integrated	ADJ
arjefm-1230	51	23	management	management	NOUN
arjefm-1230	51	24	approach	approach	NOUN
arjefm-1230	51	25	that	that	PRON
arjefm-1230	51	26	emphasizes	emphasize	VERB
arjefm-1230	51	27	the	the	DET
arjefm-1230	51	28	attainment	attainment	NOUN
arjefm-1230	51	29	of	of	ADP
arjefm-1230	51	30	excellence	excellence	NOUN
arjefm-1230	51	31	in	in	ADP
arjefm-1230	51	32	organizational	organizational	ADJ
arjefm-1230	51	33	performance	performance	NOUN
arjefm-1230	51	34	through	through	ADP
arjefm-1230	51	35	continuous	continuous	ADJ
arjefm-1230	51	36	improvement	improvement	NOUN
arjefm-1230	51	37	,	,	PUNCT
arjefm-1230	51	38	employee	employee	NOUN
arjefm-1230	51	39	empowerment	empowerment	NOUN
arjefm-1230	51	40	,	,	PUNCT
arjefm-1230	51	41	and	and	CCONJ
arjefm-1230	51	42	customer	customer	NOUN
arjefm-1230	51	43	satisfaction	satisfaction	NOUN
arjefm-1230	51	44	(	(	PUNCT
arjefm-1230	51	45	awolusi	awolusi	NOUN
arjefm-1230	51	46	,	,	PUNCT
arjefm-1230	51	47	2023	2023	NUM
arjefm-1230	51	48	)	)	PUNCT
arjefm-1230	51	49	.	.	PUNCT
arjefm-1230	52	1	it	it	PRON
arjefm-1230	52	2	is	be	AUX
arjefm-1230	52	3	a	a	DET
arjefm-1230	52	4	holistic	holistic	ADJ
arjefm-1230	52	5	philosophy	philosophy	NOUN
arjefm-1230	52	6	that	that	PRON
arjefm-1230	52	7	encompasses	encompass	VERB
arjefm-1230	52	8	all	all	DET
arjefm-1230	52	9	aspects	aspect	NOUN
arjefm-1230	52	10	of	of	ADP
arjefm-1230	52	11	an	an	DET
arjefm-1230	52	12	organization	organization	NOUN
arjefm-1230	52	13	's	's	PART
arjefm-1230	52	14	operations	operation	NOUN
arjefm-1230	52	15	,	,	PUNCT
arjefm-1230	52	16	from	from	ADP
arjefm-1230	52	17	strategic	strategic	ADJ
arjefm-1230	52	18	planning	planning	NOUN
arjefm-1230	52	19	to	to	ADP
arjefm-1230	52	20	daily	daily	ADJ
arjefm-1230	52	21	activities	activity	NOUN
arjefm-1230	52	22	,	,	PUNCT
arjefm-1230	52	23	with	with	ADP
arjefm-1230	52	24	the	the	DET
arjefm-1230	52	25	primary	primary	ADJ
arjefm-1230	52	26	goal	goal	NOUN
arjefm-1230	52	27	of	of	ADP
arjefm-1230	52	28	delivering	deliver	VERB
arjefm-1230	52	29	high	high	ADJ
arjefm-1230	52	30	-	-	PUNCT
arjefm-1230	52	31	quality	quality	NOUN
arjefm-1230	52	32	products	product	NOUN
arjefm-1230	52	33	or	or	CCONJ
arjefm-1230	52	34	services	service	NOUN
arjefm-1230	52	35	that	that	PRON
arjefm-1230	52	36	meet	meet	VERB
arjefm-1230	52	37	or	or	CCONJ
arjefm-1230	52	38	exceed	exceed	VERB
arjefm-1230	52	39	customer	customer	NOUN
arjefm-1230	52	40	expectations	expectation	NOUN
arjefm-1230	52	41	(	(	PUNCT
arjefm-1230	52	42	chatterjee	chatterjee	PROPN
arjefm-1230	52	43	et	et	PROPN
arjefm-1230	52	44	al	al	PROPN
arjefm-1230	52	45	,	,	PUNCT
arjefm-1230	52	46	2024	2024	NUM
arjefm-1230	52	47	)	)	PUNCT
arjefm-1230	52	48	.	.	PUNCT
arjefm-1230	53	1	tqm	tqm	PROPN
arjefm-1230	53	2	recognizes	recognize	VERB
arjefm-1230	53	3	that	that	SCONJ
arjefm-1230	53	4	quality	quality	NOUN
arjefm-1230	53	5	is	be	AUX
arjefm-1230	53	6	not	not	PART
arjefm-1230	53	7	solely	solely	ADV
arjefm-1230	53	8	the	the	DET
arjefm-1230	53	9	responsibility	responsibility	NOUN
arjefm-1230	53	10	of	of	ADP
arjefm-1230	53	11	the	the	DET
arjefm-1230	53	12	quality	quality	PROPN
arjefm-1230	53	13	control	control	PROPN
arjefm-1230	53	14	department	department	PROPN
arjefm-1230	53	15	,	,	PUNCT
arjefm-1230	53	16	but	but	CCONJ
arjefm-1230	53	17	rather	rather	ADV
arjefm-1230	53	18	a	a	DET
arjefm-1230	53	19	collective	collective	ADJ
arjefm-1230	53	20	responsibility	responsibility	NOUN
arjefm-1230	53	21	of	of	ADP
arjefm-1230	53	22	all	all	DET
arjefm-1230	53	23	employees	employee	NOUN
arjefm-1230	53	24	,	,	PUNCT
arjefm-1230	53	25	from	from	ADP
arjefm-1230	53	26	top	top	ADJ
arjefm-1230	53	27	management	management	NOUN
arjefm-1230	53	28	to	to	ADP
arjefm-1230	53	29	frontline	frontline	NOUN
arjefm-1230	53	30	staff	staff	NOUN
arjefm-1230	53	31	.	.	PUNCT
arjefm-1230	54	1	this	this	DET
arjefm-1230	54	2	approach	approach	NOUN
arjefm-1230	54	3	fosters	foster	VERB
arjefm-1230	54	4	a	a	DET
arjefm-1230	54	5	culture	culture	NOUN
arjefm-1230	54	6	of	of	ADP
arjefm-1230	54	7	collaboration	collaboration	NOUN
arjefm-1230	54	8	,	,	PUNCT
arjefm-1230	54	9	innovation	innovation	NOUN
arjefm-1230	54	10	,	,	PUNCT
arjefm-1230	54	11	and	and	CCONJ
arjefm-1230	54	12	learning	learning	NOUN
arjefm-1230	54	13	,	,	PUNCT
arjefm-1230	54	14	where	where	SCONJ
arjefm-1230	54	15	employees	employee	NOUN
arjefm-1230	54	16	are	be	AUX
arjefm-1230	54	17	encouraged	encourage	VERB
arjefm-1230	54	18	to	to	PART
arjefm-1230	54	19	identify	identify	VERB
arjefm-1230	54	20	and	and	CCONJ
arjefm-1230	54	21	solve	solve	VERB
arjefm-1230	54	22	problems	problem	NOUN
arjefm-1230	54	23	,	,	PUNCT
arjefm-1230	54	24	and	and	CCONJ
arjefm-1230	54	25	where	where	SCONJ
arjefm-1230	54	26	continuous	continuous	ADJ
arjefm-1230	54	27	improvement	improvement	NOUN
arjefm-1230	54	28	is	be	AUX
arjefm-1230	54	29	ingrained	ingrain	VERB
arjefm-1230	54	30	in	in	ADP
arjefm-1230	54	31	the	the	DET
arjefm-1230	54	32	organization	organization	NOUN
arjefm-1230	54	33	's	's	PART
arjefm-1230	54	34	dna	dna	PROPN
arjefm-1230	54	35	(	(	PUNCT
arjefm-1230	54	36	ekemam	ekemam	PROPN
arjefm-1230	54	37	&	&	CCONJ
arjefm-1230	54	38	njoku	njoku	PROPN
arjefm-1230	54	39	,	,	PUNCT
arjefm-1230	54	40	2020	2020	NUM
arjefm-1230	54	41	)	)	PUNCT
arjefm-1230	54	42	.	.	PUNCT
arjefm-1230	55	1	by	by	ADP
arjefm-1230	55	2	adopting	adopt	VERB
arjefm-1230	55	3	tqm	tqm	NUM
arjefm-1230	55	4	,	,	PUNCT
arjefm-1230	55	5	organizations	organization	NOUN
arjefm-1230	55	6	strive	strive	VERB
arjefm-1230	55	7	to	to	PART
arjefm-1230	55	8	create	create	VERB
arjefm-1230	55	9	a	a	DET
arjefm-1230	55	10	seamless	seamless	ADJ
arjefm-1230	55	11	and	and	CCONJ
arjefm-1230	55	12	efficient	efficient	ADJ
arjefm-1230	55	13	system	system	NOUN
arjefm-1230	55	14	that	that	PRON
arjefm-1230	55	15	adds	add	VERB
arjefm-1230	55	16	value	value	NOUN
arjefm-1230	55	17	to	to	ADP
arjefm-1230	55	18	customers	customer	NOUN
arjefm-1230	55	19	,	,	PUNCT
arjefm-1230	55	20	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	55	21	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	56	1	american	american	PROPN
arjefm-1230	56	2	research	research	PROPN
arjefm-1230	56	3	journal	journal	PROPN
arjefm-1230	56	4	of	of	ADP
arjefm-1230	56	5	economics	economic	NOUN
arjefm-1230	56	6	,	,	PUNCT
arjefm-1230	56	7	finance	finance	NOUN
arjefm-1230	56	8	and	and	CCONJ
arjefm-1230	56	9	management	management	NOUN
arjefm-1230	56	10	volume	volume	NOUN
arjefm-1230	56	11	13	13	NUM
arjefm-1230	56	12	issue	issue	NOUN
arjefm-1230	56	13	3	3	NUM
arjefm-1230	56	14	,	,	PUNCT
arjefm-1230	56	15	july	july	PROPN
arjefm-1230	56	16	-	-	PUNCT
arjefm-1230	56	17	september	september	PROPN
arjefm-1230	56	18	2025	2025	NUM
arjefm-1230	56	19	issn	issn	NOUN
arjefm-1230	56	20	:	:	PUNCT
arjefm-1230	56	21	2836	2836	NUM
arjefm-1230	56	22	-	-	SYM
arjefm-1230	56	23	9416	9416	NUM
arjefm-1230	56	24	impact	impact	NOUN
arjefm-1230	56	25	factor	factor	NOUN
arjefm-1230	56	26	:	:	PUNCT
arjefm-1230	56	27	6.41	6.41	NUM
arjefm-1230	56	28	journal	journal	NOUN
arjefm-1230	56	29	homepage	homepage	NOUN
arjefm-1230	56	30	:	:	PUNCT
arjefm-1230	56	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	56	32	email	email	NOUN
arjefm-1230	56	33	:	:	PUNCT
arjefm-1230	56	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	56	35	official	official	ADJ
arjefm-1230	56	36	journal	journal	PROPN
arjefm-1230	56	37	of	of	ADP
arjefm-1230	56	38	america	america	PROPN
arjefm-1230	56	39	serial	serial	PROPN
arjefm-1230	56	40	publication	publication	NOUN
arjefm-1230	56	41	american	american	PROPN
arjefm-1230	56	42	research	research	PROPN
arjefm-1230	56	43	journal	journal	PROPN
arjefm-1230	56	44	of	of	ADP
arjefm-1230	56	45	economics	economic	NOUN
arjefm-1230	56	46	,	,	PUNCT
arjefm-1230	56	47	finance	finance	NOUN
arjefm-1230	56	48	and	and	CCONJ
arjefm-1230	56	49	management	management	NOUN
arjefm-1230	56	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	56	51	,	,	PUNCT
arjefm-1230	56	52	email	email	NOUN
arjefm-1230	56	53	:	:	PUNCT
arjefm-1230	56	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	57	1	56	56	NUM
arjefm-1230	58	1	|	|	ADV
arjefm-1230	58	2	p	p	NOUN
arjefm-1230	58	3	a	a	DET
arjefm-1230	58	4	g	g	NOUN
arjefm-1230	58	5	e	e	NOUN
arjefm-1230	58	6	stakeholders	stakeholder	NOUN
arjefm-1230	58	7	,	,	PUNCT
arjefm-1230	58	8	and	and	CCONJ
arjefm-1230	58	9	the	the	DET
arjefm-1230	58	10	organization	organization	NOUN
arjefm-1230	58	11	itself	itself	PRON
arjefm-1230	58	12	,	,	PUNCT
arjefm-1230	58	13	thereby	thereby	ADV
arjefm-1230	58	14	ensuring	ensure	VERB
arjefm-1230	58	15	long	long	ADJ
arjefm-1230	58	16	-	-	PUNCT
arjefm-1230	58	17	term	term	NOUN
arjefm-1230	58	18	sustainability	sustainability	NOUN
arjefm-1230	58	19	and	and	CCONJ
arjefm-1230	58	20	competitiveness	competitiveness	NOUN
arjefm-1230	58	21	(	(	PUNCT
arjefm-1230	58	22	kura	kura	PROPN
arjefm-1230	58	23	et	et	PROPN
arjefm-1230	58	24	al	al	PROPN
arjefm-1230	58	25	,	,	PUNCT
arjefm-1230	58	26	2020	2020	NUM
arjefm-1230	58	27	)	)	PUNCT
arjefm-1230	58	28	.	.	PUNCT
arjefm-1230	59	1	total	total	ADJ
arjefm-1230	59	2	quality	quality	NOUN
arjefm-1230	59	3	management	management	NOUN
arjefm-1230	59	4	is	be	AUX
arjefm-1230	59	5	a	a	DET
arjefm-1230	59	6	management	management	NOUN
arjefm-1230	59	7	approach	approach	NOUN
arjefm-1230	59	8	driven	drive	VERB
arjefm-1230	59	9	by	by	ADP
arjefm-1230	59	10	data	datum	NOUN
arjefm-1230	59	11	that	that	PRON
arjefm-1230	59	12	emphasizes	emphasize	VERB
arjefm-1230	59	13	the	the	DET
arjefm-1230	59	14	systematic	systematic	ADJ
arjefm-1230	59	15	identification	identification	NOUN
arjefm-1230	59	16	,	,	PUNCT
arjefm-1230	59	17	measurement	measurement	NOUN
arjefm-1230	59	18	,	,	PUNCT
arjefm-1230	59	19	analysis	analysis	NOUN
arjefm-1230	59	20	,	,	PUNCT
arjefm-1230	59	21	and	and	CCONJ
arjefm-1230	59	22	enhancement	enhancement	NOUN
arjefm-1230	59	23	of	of	ADP
arjefm-1230	59	24	organizational	organizational	ADJ
arjefm-1230	59	25	processes	process	NOUN
arjefm-1230	59	26	to	to	PART
arjefm-1230	59	27	achieve	achieve	VERB
arjefm-1230	59	28	significant	significant	ADJ
arjefm-1230	59	29	results	result	NOUN
arjefm-1230	59	30	.	.	PUNCT
arjefm-1230	60	1	this	this	DET
arjefm-1230	60	2	definition	definition	NOUN
arjefm-1230	60	3	underscores	underscore	VERB
arjefm-1230	60	4	the	the	DET
arjefm-1230	60	5	importance	importance	NOUN
arjefm-1230	60	6	of	of	ADP
arjefm-1230	60	7	utilizing	utilize	VERB
arjefm-1230	60	8	statistical	statistical	ADJ
arjefm-1230	60	9	tools	tool	NOUN
arjefm-1230	60	10	,	,	PUNCT
arjefm-1230	60	11	benchmarking	benchmarking	NOUN
arjefm-1230	60	12	,	,	PUNCT
arjefm-1230	60	13	and	and	CCONJ
arjefm-1230	60	14	other	other	ADJ
arjefm-1230	60	15	analytical	analytical	ADJ
arjefm-1230	60	16	methods	method	NOUN
arjefm-1230	60	17	to	to	PART
arjefm-1230	60	18	comprehend	comprehend	VERB
arjefm-1230	60	19	and	and	CCONJ
arjefm-1230	60	20	optimize	optimize	VERB
arjefm-1230	60	21	intricate	intricate	ADJ
arjefm-1230	60	22	processes	process	NOUN
arjefm-1230	60	23	,	,	PUNCT
arjefm-1230	60	24	eliminate	eliminate	VERB
arjefm-1230	60	25	waste	waste	NOUN
arjefm-1230	60	26	,	,	PUNCT
arjefm-1230	60	27	reduce	reduce	VERB
arjefm-1230	60	28	variability	variability	NOUN
arjefm-1230	60	29	,	,	PUNCT
arjefm-1230	60	30	and	and	CCONJ
arjefm-1230	60	31	improve	improve	VERB
arjefm-1230	60	32	organizational	organizational	ADJ
arjefm-1230	60	33	capabilities	capability	NOUN
arjefm-1230	60	34	(	(	PUNCT
arjefm-1230	60	35	ofoegbu	ofoegbu	NOUN
arjefm-1230	60	36	&	&	CCONJ
arjefm-1230	60	37	eromosele	eromosele	PROPN
arjefm-1230	60	38	,	,	PUNCT
arjefm-1230	60	39	2024	2024	NUM
arjefm-1230	60	40	)	)	PUNCT
arjefm-1230	60	41	.	.	PUNCT
arjefm-1230	61	1	the	the	DET
arjefm-1230	61	2	process	process	NOUN
arjefm-1230	61	3	-	-	PUNCT
arjefm-1230	61	4	focused	focus	VERB
arjefm-1230	61	5	nature	nature	NOUN
arjefm-1230	61	6	of	of	ADP
arjefm-1230	61	7	tqm	tqm	PROPN
arjefm-1230	61	8	acknowledges	acknowledge	VERB
arjefm-1230	61	9	that	that	SCONJ
arjefm-1230	61	10	organizational	organizational	ADJ
arjefm-1230	61	11	performance	performance	NOUN
arjefm-1230	61	12	is	be	AUX
arjefm-1230	61	13	predominantly	predominantly	ADV
arjefm-1230	61	14	influenced	influence	VERB
arjefm-1230	61	15	by	by	ADP
arjefm-1230	61	16	the	the	DET
arjefm-1230	61	17	effectiveness	effectiveness	NOUN
arjefm-1230	61	18	and	and	CCONJ
arjefm-1230	61	19	efficiency	efficiency	NOUN
arjefm-1230	61	20	of	of	ADP
arjefm-1230	61	21	its	its	PRON
arjefm-1230	61	22	underlying	underlie	VERB
arjefm-1230	61	23	processes	process	NOUN
arjefm-1230	61	24	,	,	PUNCT
arjefm-1230	61	25	and	and	CCONJ
arjefm-1230	61	26	through	through	ADP
arjefm-1230	61	27	enhancing	enhance	VERB
arjefm-1230	61	28	these	these	DET
arjefm-1230	61	29	processes	process	NOUN
arjefm-1230	61	30	,	,	PUNCT
arjefm-1230	61	31	organizations	organization	NOUN
arjefm-1230	61	32	can	can	AUX
arjefm-1230	61	33	attain	attain	VERB
arjefm-1230	61	34	substantial	substantial	ADJ
arjefm-1230	61	35	improvements	improvement	NOUN
arjefm-1230	61	36	in	in	ADP
arjefm-1230	61	37	productivity	productivity	NOUN
arjefm-1230	61	38	,	,	PUNCT
arjefm-1230	61	39	quality	quality	NOUN
arjefm-1230	61	40	,	,	PUNCT
arjefm-1230	61	41	and	and	CCONJ
arjefm-1230	61	42	customer	customer	NOUN
arjefm-1230	61	43	satisfaction	satisfaction	NOUN
arjefm-1230	61	44	(	(	PUNCT
arjefm-1230	61	45	orishede	orishede	NOUN
arjefm-1230	61	46	,	,	PUNCT
arjefm-1230	61	47	2020	2020	NUM
arjefm-1230	61	48	)	)	PUNCT
arjefm-1230	61	49	.	.	PUNCT
arjefm-1230	62	1	by	by	ADP
arjefm-1230	62	2	applying	apply	VERB
arjefm-1230	62	3	tqm	tqm	ADJ
arjefm-1230	62	4	principles	principle	NOUN
arjefm-1230	62	5	,	,	PUNCT
arjefm-1230	62	6	organizations	organization	NOUN
arjefm-1230	62	7	can	can	AUX
arjefm-1230	62	8	streamline	streamline	VERB
arjefm-1230	62	9	their	their	PRON
arjefm-1230	62	10	operations	operation	NOUN
arjefm-1230	62	11	,	,	PUNCT
arjefm-1230	62	12	reduce	reduce	VERB
arjefm-1230	62	13	cycle	cycle	NOUN
arjefm-1230	62	14	times	time	NOUN
arjefm-1230	62	15	,	,	PUNCT
arjefm-1230	62	16	improve	improve	VERB
arjefm-1230	62	17	supply	supply	NOUN
arjefm-1230	62	18	chain	chain	NOUN
arjefm-1230	62	19	management	management	NOUN
arjefm-1230	62	20	,	,	PUNCT
arjefm-1230	62	21	and	and	CCONJ
arjefm-1230	62	22	enhance	enhance	VERB
arjefm-1230	62	23	overall	overall	ADJ
arjefm-1230	62	24	organizational	organizational	ADJ
arjefm-1230	62	25	agility	agility	NOUN
arjefm-1230	62	26	,	,	PUNCT
arjefm-1230	62	27	thereby	thereby	ADV
arjefm-1230	62	28	positioning	position	VERB
arjefm-1230	62	29	themselves	themselves	PRON
arjefm-1230	62	30	for	for	ADP
arjefm-1230	62	31	success	success	NOUN
arjefm-1230	62	32	in	in	ADP
arjefm-1230	62	33	today	today	NOUN
arjefm-1230	62	34	's	's	PART
arjefm-1230	62	35	fast	fast	ADV
arjefm-1230	62	36	-	-	PUNCT
arjefm-1230	62	37	paced	pace	VERB
arjefm-1230	62	38	and	and	CCONJ
arjefm-1230	62	39	competitive	competitive	ADJ
arjefm-1230	62	40	business	business	NOUN
arjefm-1230	62	41	environment	environment	NOUN
arjefm-1230	62	42	.	.	PUNCT
arjefm-1230	63	1	this	this	DET
arjefm-1230	63	2	definition	definition	NOUN
arjefm-1230	63	3	emphasizes	emphasize	VERB
arjefm-1230	63	4	the	the	DET
arjefm-1230	63	5	critical	critical	ADJ
arjefm-1230	63	6	role	role	NOUN
arjefm-1230	63	7	of	of	ADP
arjefm-1230	63	8	data	data	NOUN
arjefm-1230	63	9	-	-	PUNCT
arjefm-1230	63	10	driven	drive	VERB
arjefm-1230	63	11	decision	decision	NOUN
arjefm-1230	63	12	-	-	PUNCT
arjefm-1230	63	13	making	making	NOUN
arjefm-1230	63	14	,	,	PUNCT
arjefm-1230	63	15	employee	employee	NOUN
arjefm-1230	63	16	involvement	involvement	NOUN
arjefm-1230	63	17	,	,	PUNCT
arjefm-1230	63	18	and	and	CCONJ
arjefm-1230	63	19	continuous	continuous	ADJ
arjefm-1230	63	20	learning	learning	NOUN
arjefm-1230	63	21	in	in	ADP
arjefm-1230	63	22	driving	drive	VERB
arjefm-1230	63	23	organizational	organizational	ADJ
arjefm-1230	63	24	excellence	excellence	NOUN
arjefm-1230	63	25	(	(	PUNCT
arjefm-1230	63	26	permana	permana	NOUN
arjefm-1230	63	27	et	et	PROPN
arjefm-1230	63	28	al	al	PROPN
arjefm-1230	63	29	,	,	PUNCT
arjefm-1230	63	30	2021	2021	NUM
arjefm-1230	63	31	)	)	PUNCT
arjefm-1230	63	32	.	.	PUNCT
arjefm-1230	64	1	total	total	ADJ
arjefm-1230	64	2	quality	quality	NOUN
arjefm-1230	64	3	management	management	NOUN
arjefm-1230	64	4	can	can	AUX
arjefm-1230	64	5	also	also	ADV
arjefm-1230	64	6	be	be	AUX
arjefm-1230	64	7	viewed	view	VERB
arjefm-1230	64	8	as	as	ADP
arjefm-1230	64	9	a	a	DET
arjefm-1230	64	10	values	value	NOUN
arjefm-1230	64	11	-	-	PUNCT
arjefm-1230	64	12	based	base	VERB
arjefm-1230	64	13	leadership	leadership	NOUN
arjefm-1230	64	14	approach	approach	NOUN
arjefm-1230	64	15	that	that	PRON
arjefm-1230	64	16	emphasizes	emphasize	VERB
arjefm-1230	64	17	the	the	DET
arjefm-1230	64	18	creation	creation	NOUN
arjefm-1230	64	19	of	of	ADP
arjefm-1230	64	20	a	a	DET
arjefm-1230	64	21	culture	culture	NOUN
arjefm-1230	64	22	of	of	ADP
arjefm-1230	64	23	excellence	excellence	NOUN
arjefm-1230	64	24	,	,	PUNCT
arjefm-1230	64	25	driven	drive	VERB
arjefm-1230	64	26	by	by	ADP
arjefm-1230	64	27	shared	share	VERB
arjefm-1230	64	28	values	value	NOUN
arjefm-1230	64	29	,	,	PUNCT
arjefm-1230	64	30	vision	vision	NOUN
arjefm-1230	64	31	,	,	PUNCT
arjefm-1230	64	32	and	and	CCONJ
arjefm-1230	64	33	purpose	purpose	NOUN
arjefm-1230	64	34	.	.	PUNCT
arjefm-1230	65	1	this	this	DET
arjefm-1230	65	2	view	view	NOUN
arjefm-1230	65	3	recognizes	recognize	VERB
arjefm-1230	65	4	that	that	SCONJ
arjefm-1230	65	5	tqm	tqm	PROPN
arjefm-1230	65	6	is	be	AUX
arjefm-1230	65	7	not	not	PART
arjefm-1230	65	8	just	just	ADV
arjefm-1230	65	9	a	a	DET
arjefm-1230	65	10	set	set	NOUN
arjefm-1230	65	11	of	of	ADP
arjefm-1230	65	12	tools	tool	NOUN
arjefm-1230	65	13	or	or	CCONJ
arjefm-1230	65	14	techniques	technique	NOUN
arjefm-1230	65	15	,	,	PUNCT
arjefm-1230	65	16	but	but	CCONJ
arjefm-1230	65	17	a	a	DET
arjefm-1230	65	18	fundamental	fundamental	ADJ
arjefm-1230	65	19	mindset	mindset	NOUN
arjefm-1230	65	20	shift	shift	NOUN
arjefm-1230	65	21	that	that	PRON
arjefm-1230	65	22	requires	require	VERB
arjefm-1230	65	23	leaders	leader	NOUN
arjefm-1230	65	24	to	to	PART
arjefm-1230	65	25	adopt	adopt	VERB
arjefm-1230	65	26	a	a	DET
arjefm-1230	65	27	long	long	ADJ
arjefm-1230	65	28	-	-	PUNCT
arjefm-1230	65	29	term	term	NOUN
arjefm-1230	65	30	perspective	perspective	NOUN
arjefm-1230	65	31	,	,	PUNCT
arjefm-1230	65	32	prioritize	prioritize	VERB
arjefm-1230	65	33	employee	employee	NOUN
arjefm-1230	65	34	development	development	NOUN
arjefm-1230	65	35	,	,	PUNCT
arjefm-1230	65	36	and	and	CCONJ
arjefm-1230	65	37	foster	foster	VERB
arjefm-1230	65	38	an	an	DET
arjefm-1230	65	39	environment	environment	NOUN
arjefm-1230	65	40	of	of	ADP
arjefm-1230	65	41	trust	trust	NOUN
arjefm-1230	65	42	,	,	PUNCT
arjefm-1230	65	43	openness	openness	NOUN
arjefm-1230	65	44	,	,	PUNCT
arjefm-1230	65	45	and	and	CCONJ
arjefm-1230	65	46	collaboration	collaboration	NOUN
arjefm-1230	65	47	(	(	PUNCT
arjefm-1230	65	48	shwedeh	shwedeh	NOUN
arjefm-1230	65	49	et	et	PROPN
arjefm-1230	65	50	al	al	PROPN
arjefm-1230	65	51	,	,	PUNCT
arjefm-1230	65	52	2023	2023	NUM
arjefm-1230	65	53	)	)	PUNCT
arjefm-1230	65	54	.	.	PUNCT
arjefm-1230	66	1	tqm	tqm	ADJ
arjefm-1230	66	2	leaders	leader	NOUN
arjefm-1230	66	3	recognize	recognize	VERB
arjefm-1230	66	4	that	that	SCONJ
arjefm-1230	66	5	organizational	organizational	ADJ
arjefm-1230	66	6	success	success	NOUN
arjefm-1230	66	7	is	be	AUX
arjefm-1230	66	8	inextricably	inextricably	ADV
arjefm-1230	66	9	linked	link	VERB
arjefm-1230	66	10	to	to	ADP
arjefm-1230	66	11	the	the	DET
arjefm-1230	66	12	well	well	ADV
arjefm-1230	66	13	-	-	PUNCT
arjefm-1230	66	14	being	being	NOUN
arjefm-1230	66	15	and	and	CCONJ
arjefm-1230	66	16	engagement	engagement	NOUN
arjefm-1230	66	17	of	of	ADP
arjefm-1230	66	18	their	their	PRON
arjefm-1230	66	19	employees	employee	NOUN
arjefm-1230	66	20	,	,	PUNCT
arjefm-1230	66	21	and	and	CCONJ
arjefm-1230	66	22	that	that	SCONJ
arjefm-1230	66	23	by	by	ADP
arjefm-1230	66	24	empowering	empower	VERB
arjefm-1230	66	25	employees	employee	NOUN
arjefm-1230	66	26	to	to	PART
arjefm-1230	66	27	take	take	VERB
arjefm-1230	66	28	ownership	ownership	NOUN
arjefm-1230	66	29	of	of	ADP
arjefm-1230	66	30	quality	quality	NOUN
arjefm-1230	66	31	and	and	CCONJ
arjefm-1230	66	32	improvement	improvement	NOUN
arjefm-1230	66	33	initiatives	initiative	NOUN
arjefm-1230	66	34	,	,	PUNCT
arjefm-1230	66	35	organizations	organization	NOUN
arjefm-1230	66	36	can	can	AUX
arjefm-1230	66	37	unlock	unlock	VERB
arjefm-1230	66	38	the	the	DET
arjefm-1230	66	39	full	full	ADJ
arjefm-1230	66	40	potential	potential	NOUN
arjefm-1230	66	41	of	of	ADP
arjefm-1230	66	42	their	their	PRON
arjefm-1230	66	43	human	human	ADJ
arjefm-1230	66	44	capital	capital	NOUN
arjefm-1230	66	45	(	(	PUNCT
arjefm-1230	66	46	ughamadu	ughamadu	PROPN
arjefm-1230	66	47	et	et	PROPN
arjefm-1230	66	48	al	al	PROPN
arjefm-1230	66	49	,	,	PUNCT
arjefm-1230	66	50	2024	2024	NUM
arjefm-1230	66	51	)	)	PUNCT
arjefm-1230	66	52	.	.	PUNCT
arjefm-1230	67	1	by	by	ADP
arjefm-1230	67	2	embracing	embrace	VERB
arjefm-1230	67	3	tqm	tqm	PROPN
arjefm-1230	67	4	,	,	PUNCT
arjefm-1230	67	5	organizations	organization	NOUN
arjefm-1230	67	6	commit	commit	VERB
arjefm-1230	67	7	to	to	ADP
arjefm-1230	67	8	creating	create	VERB
arjefm-1230	67	9	a	a	DET
arjefm-1230	67	10	workplace	workplace	NOUN
arjefm-1230	67	11	culture	culture	NOUN
arjefm-1230	67	12	characterized	characterize	VERB
arjefm-1230	67	13	by	by	ADP
arjefm-1230	67	14	mutual	mutual	ADJ
arjefm-1230	67	15	respect	respect	NOUN
arjefm-1230	67	16	,	,	PUNCT
arjefm-1230	67	17	continuous	continuous	ADJ
arjefm-1230	67	18	learning	learning	NOUN
arjefm-1230	67	19	,	,	PUNCT
arjefm-1230	67	20	and	and	CCONJ
arjefm-1230	67	21	a	a	DET
arjefm-1230	67	22	relentless	relentless	ADJ
arjefm-1230	67	23	pursuit	pursuit	NOUN
arjefm-1230	67	24	of	of	ADP
arjefm-1230	67	25	excellence	excellence	NOUN
arjefm-1230	67	26	,	,	PUNCT
arjefm-1230	67	27	thereby	thereby	ADV
arjefm-1230	67	28	ensuring	ensure	VERB
arjefm-1230	67	29	that	that	SCONJ
arjefm-1230	67	30	quality	quality	NOUN
arjefm-1230	67	31	becomes	become	VERB
arjefm-1230	67	32	an	an	DET
arjefm-1230	67	33	integral	integral	ADJ
arjefm-1230	67	34	part	part	NOUN
arjefm-1230	67	35	of	of	ADP
arjefm-1230	67	36	the	the	DET
arjefm-1230	67	37	organization	organization	NOUN
arjefm-1230	67	38	's	's	PART
arjefm-1230	67	39	fabric	fabric	NOUN
arjefm-1230	67	40	,	,	PUNCT
arjefm-1230	67	41	rather	rather	ADV
arjefm-1230	67	42	than	than	ADP
arjefm-1230	67	43	a	a	DET
arjefm-1230	67	44	separate	separate	ADJ
arjefm-1230	67	45	initiative	initiative	NOUN
arjefm-1230	67	46	or	or	CCONJ
arjefm-1230	67	47	programme	programme	NOUN
arjefm-1230	67	48	(	(	PUNCT
arjefm-1230	67	49	udofia	udofia	PROPN
arjefm-1230	67	50	et	et	PROPN
arjefm-1230	67	51	al	al	PROPN
arjefm-1230	67	52	,	,	PUNCT
arjefm-1230	67	53	2021	2021	NUM
arjefm-1230	67	54	)	)	PUNCT
arjefm-1230	67	55	.	.	PUNCT
arjefm-1230	68	1	sustainable	sustainable	ADJ
arjefm-1230	68	2	total	total	ADJ
arjefm-1230	68	3	quality	quality	NOUN
arjefm-1230	68	4	management	management	NOUN
arjefm-1230	68	5	total	total	NOUN
arjefm-1230	68	6	quality	quality	NOUN
arjefm-1230	68	7	management	management	NOUN
arjefm-1230	68	8	(	(	PUNCT
arjefm-1230	68	9	tqm	tqm	ADJ
arjefm-1230	68	10	)	)	PUNCT
arjefm-1230	68	11	is	be	AUX
arjefm-1230	68	12	a	a	DET
arjefm-1230	68	13	management	management	NOUN
arjefm-1230	68	14	strategy	strategy	NOUN
arjefm-1230	68	15	that	that	PRON
arjefm-1230	68	16	aims	aim	VERB
arjefm-1230	68	17	to	to	PART
arjefm-1230	68	18	improve	improve	VERB
arjefm-1230	68	19	customer	customer	NOUN
arjefm-1230	68	20	satisfaction	satisfaction	NOUN
arjefm-1230	68	21	and	and	CCONJ
arjefm-1230	68	22	performance	performance	NOUN
arjefm-1230	68	23	by	by	ADP
arjefm-1230	68	24	delivering	deliver	VERB
arjefm-1230	68	25	high	high	ADJ
arjefm-1230	68	26	-	-	PUNCT
arjefm-1230	68	27	quality	quality	NOUN
arjefm-1230	68	28	products	product	NOUN
arjefm-1230	68	29	and	and	CCONJ
arjefm-1230	68	30	services	service	NOUN
arjefm-1230	68	31	with	with	ADP
arjefm-1230	68	32	the	the	DET
arjefm-1230	68	33	involvement	involvement	NOUN
arjefm-1230	68	34	and	and	CCONJ
arjefm-1230	68	35	collaboration	collaboration	NOUN
arjefm-1230	68	36	of	of	ADP
arjefm-1230	68	37	all	all	DET
arjefm-1230	68	38	stakeholders	stakeholder	NOUN
arjefm-1230	68	39	,	,	PUNCT
arjefm-1230	68	40	as	as	ADV
arjefm-1230	68	41	well	well	ADV
arjefm-1230	68	42	as	as	ADP
arjefm-1230	68	43	teamwork	teamwork	NOUN
arjefm-1230	68	44	by	by	ADP
arjefm-1230	68	45	applying	apply	VERB
arjefm-1230	68	46	quality	quality	NOUN
arjefm-1230	68	47	management	management	NOUN
arjefm-1230	68	48	techniques	technique	NOUN
arjefm-1230	68	49	and	and	CCONJ
arjefm-1230	68	50	tools	tool	NOUN
arjefm-1230	68	51	(	(	PUNCT
arjefm-1230	68	52	ali	ali	PROPN
arjefm-1230	68	53	alshehail	alshehail	PROPN
arjefm-1230	68	54	et	et	PROPN
arjefm-1230	68	55	al	al	PROPN
arjefm-1230	68	56	.	.	PROPN
arjefm-1230	68	57	,	,	PUNCT
arjefm-1230	68	58	2021	2021	NUM
arjefm-1230	68	59	)	)	PUNCT
arjefm-1230	68	60	.	.	PUNCT
arjefm-1230	69	1	total	total	ADJ
arjefm-1230	69	2	quality	quality	NOUN
arjefm-1230	69	3	management	management	NOUN
arjefm-1230	69	4	is	be	AUX
arjefm-1230	69	5	a	a	DET
arjefm-1230	69	6	philosophy	philosophy	NOUN
arjefm-1230	69	7	that	that	PRON
arjefm-1230	69	8	seeks	seek	VERB
arjefm-1230	69	9	to	to	PART
arjefm-1230	69	10	integrate	integrate	VERB
arjefm-1230	69	11	all	all	DET
arjefm-1230	69	12	organizational	organizational	ADJ
arjefm-1230	69	13	functions	function	NOUN
arjefm-1230	69	14	to	to	PART
arjefm-1230	69	15	meet	meet	VERB
arjefm-1230	69	16	customer	customer	NOUN
arjefm-1230	69	17	needs	need	NOUN
arjefm-1230	69	18	and	and	CCONJ
arjefm-1230	69	19	organizational	organizational	ADJ
arjefm-1230	69	20	objectives	objective	NOUN
arjefm-1230	69	21	(	(	PUNCT
arjefm-1230	69	22	alintah	alintah	NOUN
arjefm-1230	69	23	-	-	PUNCT
arjefm-1230	69	24	abel	abel	NOUN
arjefm-1230	69	25	,	,	PUNCT
arjefm-1230	69	26	2018	2018	NUM
arjefm-1230	69	27	)	)	PUNCT
arjefm-1230	69	28	.	.	PUNCT
arjefm-1230	70	1	tqm	tqm	PROPN
arjefm-1230	70	2	is	be	AUX
arjefm-1230	70	3	an	an	DET
arjefm-1230	70	4	effective	effective	ADJ
arjefm-1230	70	5	system	system	NOUN
arjefm-1230	70	6	for	for	ADP
arjefm-1230	70	7	integrating	integrate	VERB
arjefm-1230	70	8	the	the	DET
arjefm-1230	70	9	quality	quality	NOUN
arjefm-1230	70	10	development	development	NOUN
arjefm-1230	70	11	,	,	PUNCT
arjefm-1230	70	12	quality	quality	NOUN
arjefm-1230	70	13	maintenance	maintenance	NOUN
arjefm-1230	70	14	,	,	PUNCT
arjefm-1230	70	15	and	and	CCONJ
arjefm-1230	70	16	quality	quality	NOUN
arjefm-1230	70	17	improvement	improvement	NOUN
arjefm-1230	70	18	efforts	effort	NOUN
arjefm-1230	70	19	of	of	ADP
arjefm-1230	70	20	various	various	ADJ
arjefm-1230	70	21	aspects	aspect	NOUN
arjefm-1230	70	22	of	of	ADP
arjefm-1230	70	23	a	a	DET
arjefm-1230	70	24	system	system	NOUN
arjefm-1230	70	25	to	to	PART
arjefm-1230	70	26	enable	enable	VERB
arjefm-1230	70	27	services	service	NOUN
arjefm-1230	70	28	at	at	ADP
arjefm-1230	70	29	the	the	DET
arjefm-1230	70	30	most	most	ADV
arjefm-1230	70	31	economical	economical	ADJ
arjefm-1230	70	32	level	level	NOUN
arjefm-1230	70	33	and	and	CCONJ
arjefm-1230	70	34	derive	derive	ADJ
arjefm-1230	70	35	satisfaction	satisfaction	NOUN
arjefm-1230	70	36	(	(	PUNCT
arjefm-1230	70	37	mohammad	mohammad	PROPN
arjefm-1230	70	38	,	,	PUNCT
arjefm-1230	70	39	2006	2006	NUM
arjefm-1230	70	40	)	)	PUNCT
arjefm-1230	70	41	.	.	PUNCT
arjefm-1230	71	1	the	the	DET
arjefm-1230	71	2	term	term	NOUN
arjefm-1230	71	3	"	"	PUNCT
arjefm-1230	71	4	sustainable	sustainable	ADJ
arjefm-1230	71	5	total	total	ADJ
arjefm-1230	71	6	quality	quality	NOUN
arjefm-1230	71	7	management	management	NOUN
arjefm-1230	71	8	"	"	PUNCT
arjefm-1230	71	9	(	(	PUNCT
arjefm-1230	71	10	tqm	tqm	ADJ
arjefm-1230	71	11	)	)	PUNCT
arjefm-1230	71	12	mailto:contact@americaserial.com	mailto:contact@americaserial.com	NOUN
arjefm-1230	71	13	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	72	1	american	american	PROPN
arjefm-1230	72	2	research	research	PROPN
arjefm-1230	72	3	journal	journal	PROPN
arjefm-1230	72	4	of	of	ADP
arjefm-1230	72	5	economics	economic	NOUN
arjefm-1230	72	6	,	,	PUNCT
arjefm-1230	72	7	finance	finance	NOUN
arjefm-1230	72	8	and	and	CCONJ
arjefm-1230	72	9	management	management	NOUN
arjefm-1230	72	10	volume	volume	NOUN
arjefm-1230	72	11	13	13	NUM
arjefm-1230	72	12	issue	issue	NOUN
arjefm-1230	72	13	3	3	NUM
arjefm-1230	72	14	,	,	PUNCT
arjefm-1230	72	15	july	july	PROPN
arjefm-1230	72	16	-	-	PUNCT
arjefm-1230	72	17	september	september	PROPN
arjefm-1230	72	18	2025	2025	NUM
arjefm-1230	72	19	issn	issn	NOUN
arjefm-1230	72	20	:	:	PUNCT
arjefm-1230	72	21	2836	2836	NUM
arjefm-1230	72	22	-	-	SYM
arjefm-1230	72	23	9416	9416	NUM
arjefm-1230	72	24	impact	impact	NOUN
arjefm-1230	72	25	factor	factor	NOUN
arjefm-1230	72	26	:	:	PUNCT
arjefm-1230	72	27	6.41	6.41	NUM
arjefm-1230	72	28	journal	journal	NOUN
arjefm-1230	72	29	homepage	homepage	NOUN
arjefm-1230	72	30	:	:	PUNCT
arjefm-1230	72	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	72	32	email	email	NOUN
arjefm-1230	72	33	:	:	PUNCT
arjefm-1230	72	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	72	35	official	official	ADJ
arjefm-1230	72	36	journal	journal	PROPN
arjefm-1230	72	37	of	of	ADP
arjefm-1230	72	38	america	america	PROPN
arjefm-1230	72	39	serial	serial	PROPN
arjefm-1230	72	40	publication	publication	NOUN
arjefm-1230	72	41	american	american	PROPN
arjefm-1230	72	42	research	research	PROPN
arjefm-1230	72	43	journal	journal	PROPN
arjefm-1230	72	44	of	of	ADP
arjefm-1230	72	45	economics	economic	NOUN
arjefm-1230	72	46	,	,	PUNCT
arjefm-1230	72	47	finance	finance	NOUN
arjefm-1230	72	48	and	and	CCONJ
arjefm-1230	72	49	management	management	NOUN
arjefm-1230	72	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	72	51	,	,	PUNCT
arjefm-1230	72	52	email	email	NOUN
arjefm-1230	72	53	:	:	PUNCT
arjefm-1230	72	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	73	1	57	57	NUM
arjefm-1230	74	1	|	|	ADV
arjefm-1230	74	2	p	p	NOUN
arjefm-1230	74	3	a	a	DET
arjefm-1230	74	4	g	g	NOUN
arjefm-1230	74	5	e	e	NOUN
arjefm-1230	74	6	describes	describe	VERB
arjefm-1230	74	7	how	how	SCONJ
arjefm-1230	74	8	sustainability	sustainability	NOUN
arjefm-1230	74	9	concepts	concept	NOUN
arjefm-1230	74	10	are	be	AUX
arjefm-1230	74	11	incorporated	incorporate	VERB
arjefm-1230	74	12	into	into	ADP
arjefm-1230	74	13	tqm	tqm	ADJ
arjefm-1230	74	14	procedures	procedure	NOUN
arjefm-1230	74	15	and	and	CCONJ
arjefm-1230	74	16	practices	practice	NOUN
arjefm-1230	74	17	.	.	PUNCT
arjefm-1230	75	1	in	in	ADP
arjefm-1230	75	2	contrast	contrast	NOUN
arjefm-1230	75	3	,	,	PUNCT
arjefm-1230	75	4	sustainability	sustainability	NOUN
arjefm-1230	75	5	takes	take	VERB
arjefm-1230	75	6	into	into	ADP
arjefm-1230	75	7	account	account	NOUN
arjefm-1230	75	8	social	social	ADJ
arjefm-1230	75	9	,	,	PUNCT
arjefm-1230	75	10	environmental	environmental	ADJ
arjefm-1230	75	11	,	,	PUNCT
arjefm-1230	75	12	and	and	CCONJ
arjefm-1230	75	13	economic	economic	ADJ
arjefm-1230	75	14	factors	factor	NOUN
arjefm-1230	75	15	and	and	CCONJ
arjefm-1230	75	16	focuses	focus	VERB
arjefm-1230	75	17	on	on	ADP
arjefm-1230	75	18	addressing	address	VERB
arjefm-1230	75	19	current	current	ADJ
arjefm-1230	75	20	demands	demand	NOUN
arjefm-1230	75	21	without	without	ADP
arjefm-1230	75	22	sacrificing	sacrifice	VERB
arjefm-1230	75	23	the	the	DET
arjefm-1230	75	24	capacity	capacity	NOUN
arjefm-1230	75	25	of	of	ADP
arjefm-1230	75	26	future	future	ADJ
arjefm-1230	75	27	generations	generation	NOUN
arjefm-1230	75	28	to	to	PART
arjefm-1230	75	29	address	address	VERB
arjefm-1230	75	30	their	their	PRON
arjefm-1230	75	31	own	own	ADJ
arjefm-1230	75	32	.	.	PUNCT
arjefm-1230	76	1	sustainability	sustainability	NOUN
arjefm-1230	76	2	in	in	ADP
arjefm-1230	76	3	total	total	ADJ
arjefm-1230	76	4	quality	quality	NOUN
arjefm-1230	76	5	management	management	NOUN
arjefm-1230	76	6	(	(	PUNCT
arjefm-1230	76	7	tqm	tqm	ADJ
arjefm-1230	76	8	)	)	PUNCT
arjefm-1230	76	9	is	be	AUX
arjefm-1230	76	10	a	a	DET
arjefm-1230	76	11	topic	topic	NOUN
arjefm-1230	76	12	that	that	PRON
arjefm-1230	76	13	has	have	AUX
arjefm-1230	76	14	gained	gain	VERB
arjefm-1230	76	15	prominence	prominence	NOUN
arjefm-1230	76	16	due	due	ADP
arjefm-1230	76	17	to	to	ADP
arjefm-1230	76	18	the	the	DET
arjefm-1230	76	19	growing	grow	VERB
arjefm-1230	76	20	awareness	awareness	NOUN
arjefm-1230	76	21	of	of	ADP
arjefm-1230	76	22	environmental	environmental	ADJ
arjefm-1230	76	23	and	and	CCONJ
arjefm-1230	76	24	social	social	ADJ
arjefm-1230	76	25	issues	issue	NOUN
arjefm-1230	76	26	.	.	PUNCT
arjefm-1230	77	1	in	in	ADP
arjefm-1230	77	2	this	this	DET
arjefm-1230	77	3	context	context	NOUN
arjefm-1230	77	4	,	,	PUNCT
arjefm-1230	77	5	the	the	DET
arjefm-1230	77	6	integration	integration	NOUN
arjefm-1230	77	7	of	of	ADP
arjefm-1230	77	8	sustainable	sustainable	ADJ
arjefm-1230	77	9	practices	practice	NOUN
arjefm-1230	77	10	into	into	ADP
arjefm-1230	77	11	tqm	tqm	PROPN
arjefm-1230	77	12	aims	aim	NOUN
arjefm-1230	77	13	to	to	PART
arjefm-1230	77	14	promote	promote	VERB
arjefm-1230	77	15	actions	action	NOUN
arjefm-1230	77	16	that	that	SCONJ
arjefm-1230	77	17	balance	balance	NOUN
arjefm-1230	77	18	meeting	meeting	NOUN
arjefm-1230	77	19	present	present	ADJ
arjefm-1230	77	20	needs	need	NOUN
arjefm-1230	77	21	without	without	ADP
arjefm-1230	77	22	compromising	compromise	VERB
arjefm-1230	77	23	the	the	DET
arjefm-1230	77	24	ability	ability	NOUN
arjefm-1230	77	25	of	of	ADP
arjefm-1230	77	26	future	future	ADJ
arjefm-1230	77	27	generations	generation	NOUN
arjefm-1230	77	28	to	to	PART
arjefm-1230	77	29	meet	meet	VERB
arjefm-1230	77	30	their	their	PRON
arjefm-1230	77	31	own	own	ADJ
arjefm-1230	77	32	needs	need	NOUN
arjefm-1230	77	33	.	.	PUNCT
arjefm-1230	78	1	in	in	ADP
arjefm-1230	78	2	sustainability	sustainability	NOUN
arjefm-1230	78	3	,	,	PUNCT
arjefm-1230	78	4	strategies	strategy	NOUN
arjefm-1230	78	5	for	for	ADP
arjefm-1230	78	6	environmental	environmental	ADJ
arjefm-1230	78	7	impact	impact	NOUN
arjefm-1230	78	8	reduction	reduction	NOUN
arjefm-1230	78	9	are	be	AUX
arjefm-1230	78	10	employed	employ	VERB
arjefm-1230	78	11	.	.	PUNCT
arjefm-1230	79	1	this	this	DET
arjefm-1230	79	2	strategy	strategy	NOUN
arjefm-1230	79	3	involves	involve	VERB
arjefm-1230	79	4	implementing	implement	VERB
arjefm-1230	79	5	practices	practice	NOUN
arjefm-1230	79	6	and	and	CCONJ
arjefm-1230	79	7	policies	policy	NOUN
arjefm-1230	79	8	that	that	PRON
arjefm-1230	79	9	reduce	reduce	VERB
arjefm-1230	79	10	the	the	DET
arjefm-1230	79	11	environmental	environmental	ADJ
arjefm-1230	79	12	impact	impact	NOUN
arjefm-1230	79	13	of	of	ADP
arjefm-1230	79	14	an	an	DET
arjefm-1230	79	15	organization	organization	NOUN
arjefm-1230	79	16	’s	’s	PART
arjefm-1230	79	17	operations	operation	NOUN
arjefm-1230	79	18	.	.	PUNCT
arjefm-1230	80	1	by	by	ADP
arjefm-1230	80	2	integrating	integrate	VERB
arjefm-1230	80	3	these	these	DET
arjefm-1230	80	4	aspects	aspect	NOUN
arjefm-1230	80	5	of	of	ADP
arjefm-1230	80	6	sustainability	sustainability	NOUN
arjefm-1230	80	7	into	into	ADP
arjefm-1230	80	8	total	total	ADJ
arjefm-1230	80	9	quality	quality	NOUN
arjefm-1230	80	10	management	management	NOUN
arjefm-1230	80	11	,	,	PUNCT
arjefm-1230	80	12	organizations	organization	NOUN
arjefm-1230	80	13	can	can	AUX
arjefm-1230	80	14	not	not	PART
arjefm-1230	80	15	only	only	ADV
arjefm-1230	80	16	improve	improve	VERB
arjefm-1230	80	17	their	their	PRON
arjefm-1230	80	18	operational	operational	ADJ
arjefm-1230	80	19	efficiency	efficiency	NOUN
arjefm-1230	80	20	and	and	CCONJ
arjefm-1230	80	21	competitiveness	competitiveness	NOUN
arjefm-1230	80	22	but	but	CCONJ
arjefm-1230	80	23	also	also	ADV
arjefm-1230	80	24	contribute	contribute	VERB
arjefm-1230	80	25	to	to	ADP
arjefm-1230	80	26	a	a	DET
arjefm-1230	80	27	more	more	ADV
arjefm-1230	80	28	sustainable	sustainable	ADJ
arjefm-1230	80	29	future	future	NOUN
arjefm-1230	80	30	for	for	ADP
arjefm-1230	80	31	future	future	ADJ
arjefm-1230	80	32	generations	generation	NOUN
arjefm-1230	80	33	.	.	PUNCT
arjefm-1230	81	1	this	this	DET
arjefm-1230	81	2	holistic	holistic	ADJ
arjefm-1230	81	3	approach	approach	NOUN
arjefm-1230	81	4	to	to	ADP
arjefm-1230	81	5	quality	quality	NOUN
arjefm-1230	81	6	not	not	PART
arjefm-1230	81	7	only	only	ADV
arjefm-1230	81	8	benefits	benefit	VERB
arjefm-1230	81	9	the	the	DET
arjefm-1230	81	10	organization	organization	NOUN
arjefm-1230	81	11	but	but	CCONJ
arjefm-1230	81	12	also	also	ADV
arjefm-1230	81	13	society	society	NOUN
arjefm-1230	81	14	as	as	ADP
arjefm-1230	81	15	a	a	DET
arjefm-1230	81	16	whole	whole	NOUN
arjefm-1230	81	17	,	,	PUNCT
arjefm-1230	81	18	promoting	promote	VERB
arjefm-1230	81	19	responsible	responsible	ADJ
arjefm-1230	81	20	business	business	NOUN
arjefm-1230	81	21	practices	practice	NOUN
arjefm-1230	81	22	and	and	CCONJ
arjefm-1230	81	23	preserving	preserve	VERB
arjefm-1230	81	24	natural	natural	ADJ
arjefm-1230	81	25	resources	resource	NOUN
arjefm-1230	81	26	for	for	ADP
arjefm-1230	81	27	future	future	ADJ
arjefm-1230	81	28	generations	generation	NOUN
arjefm-1230	81	29	,	,	PUNCT
arjefm-1230	81	30	linkedin	linkedin	NOUN
arjefm-1230	81	31	corporation	corporation	NOUN
arjefm-1230	81	32	(	(	PUNCT
arjefm-1230	81	33	2024	2024	NUM
arjefm-1230	81	34	)	)	PUNCT
arjefm-1230	81	35	.	.	PUNCT
arjefm-1230	82	1	customer	customer	NOUN
arjefm-1230	82	2	focus	focus	VERB
arjefm-1230	82	3	the	the	DET
arjefm-1230	82	4	concept	concept	NOUN
arjefm-1230	82	5	of	of	ADP
arjefm-1230	82	6	"	"	PUNCT
arjefm-1230	82	7	customer	customer	NOUN
arjefm-1230	82	8	focus	focus	NOUN
arjefm-1230	82	9	"	"	PUNCT
arjefm-1230	82	10	means	mean	VERB
arjefm-1230	82	11	meeting	meet	VERB
arjefm-1230	82	12	the	the	DET
arjefm-1230	82	13	needs	need	NOUN
arjefm-1230	82	14	and	and	CCONJ
arjefm-1230	82	15	expectations	expectation	NOUN
arjefm-1230	82	16	of	of	ADP
arjefm-1230	82	17	current	current	ADJ
arjefm-1230	82	18	and	and	CCONJ
arjefm-1230	82	19	potential	potential	ADJ
arjefm-1230	82	20	customers	customer	NOUN
arjefm-1230	82	21	by	by	ADP
arjefm-1230	82	22	developing	develop	VERB
arjefm-1230	82	23	a	a	DET
arjefm-1230	82	24	comprehensive	comprehensive	ADJ
arjefm-1230	82	25	understanding	understanding	NOUN
arjefm-1230	82	26	of	of	ADP
arjefm-1230	82	27	customer	customer	NOUN
arjefm-1230	82	28	needs	need	NOUN
arjefm-1230	82	29	and	and	CCONJ
arjefm-1230	82	30	then	then	ADV
arjefm-1230	82	31	delivering	deliver	VERB
arjefm-1230	82	32	perceived	perceive	VERB
arjefm-1230	82	33	value	value	NOUN
arjefm-1230	82	34	to	to	ADP
arjefm-1230	82	35	customers	customer	NOUN
arjefm-1230	82	36	.	.	PUNCT
arjefm-1230	83	1	the	the	DET
arjefm-1230	83	2	expected	expect	VERB
arjefm-1230	83	3	outcomes	outcome	NOUN
arjefm-1230	83	4	of	of	ADP
arjefm-1230	83	5	a	a	DET
arjefm-1230	83	6	customer	customer	NOUN
arjefm-1230	83	7	-	-	PUNCT
arjefm-1230	83	8	focused	focus	VERB
arjefm-1230	83	9	strategy	strategy	NOUN
arjefm-1230	83	10	are	be	AUX
arjefm-1230	83	11	creating	create	VERB
arjefm-1230	83	12	value	value	NOUN
arjefm-1230	83	13	for	for	ADP
arjefm-1230	83	14	customers	customer	NOUN
arjefm-1230	83	15	,	,	PUNCT
arjefm-1230	83	16	which	which	PRON
arjefm-1230	83	17	leads	lead	VERB
arjefm-1230	83	18	to	to	ADP
arjefm-1230	83	19	loyal	loyal	ADJ
arjefm-1230	83	20	customers	customer	NOUN
arjefm-1230	83	21	,	,	PUNCT
arjefm-1230	83	22	which	which	PRON
arjefm-1230	83	23	in	in	ADP
arjefm-1230	83	24	turn	turn	NOUN
arjefm-1230	83	25	leads	lead	VERB
arjefm-1230	83	26	to	to	ADP
arjefm-1230	83	27	business	business	NOUN
arjefm-1230	83	28	profitability	profitability	NOUN
arjefm-1230	83	29	.	.	PUNCT
arjefm-1230	84	1	this	this	DET
arjefm-1230	84	2	focus	focus	NOUN
arjefm-1230	84	3	on	on	ADP
arjefm-1230	84	4	the	the	DET
arjefm-1230	84	5	customer	customer	NOUN
arjefm-1230	84	6	has	have	AUX
arjefm-1230	84	7	slowly	slowly	ADV
arjefm-1230	84	8	been	be	AUX
arjefm-1230	84	9	incorporated	incorporate	VERB
arjefm-1230	84	10	into	into	ADP
arjefm-1230	84	11	manufacturing	manufacturing	NOUN
arjefm-1230	84	12	,	,	PUNCT
arjefm-1230	84	13	but	but	CCONJ
arjefm-1230	84	14	not	not	PART
arjefm-1230	84	15	to	to	ADP
arjefm-1230	84	16	the	the	DET
arjefm-1230	84	17	same	same	ADJ
arjefm-1230	84	18	extent	extent	NOUN
arjefm-1230	84	19	as	as	ADP
arjefm-1230	84	20	in	in	ADP
arjefm-1230	84	21	services	service	NOUN
arjefm-1230	84	22	.	.	PUNCT
arjefm-1230	85	1	in	in	ADP
arjefm-1230	85	2	the	the	DET
arjefm-1230	85	3	current	current	ADJ
arjefm-1230	85	4	environment	environment	NOUN
arjefm-1230	85	5	,	,	PUNCT
arjefm-1230	85	6	small	small	ADJ
arjefm-1230	85	7	and	and	CCONJ
arjefm-1230	85	8	large	large	ADJ
arjefm-1230	85	9	businesses	business	NOUN
arjefm-1230	85	10	must	must	AUX
arjefm-1230	85	11	become	become	VERB
arjefm-1230	85	12	more	more	ADV
arjefm-1230	85	13	efficient	efficient	ADJ
arjefm-1230	85	14	and	and	CCONJ
arjefm-1230	85	15	cope	cope	VERB
arjefm-1230	85	16	in	in	ADP
arjefm-1230	85	17	a	a	DET
arjefm-1230	85	18	competitive	competitive	ADJ
arjefm-1230	85	19	global	global	ADJ
arjefm-1230	85	20	market	market	NOUN
arjefm-1230	85	21	where	where	SCONJ
arjefm-1230	85	22	customers	customer	NOUN
arjefm-1230	85	23	’	’	PART
arjefm-1230	85	24	expectations	expectation	NOUN
arjefm-1230	85	25	continually	continually	ADV
arjefm-1230	85	26	increase	increase	VERB
arjefm-1230	85	27	.	.	PUNCT
arjefm-1230	86	1	moreover	moreover	ADV
arjefm-1230	86	2	,	,	PUNCT
arjefm-1230	86	3	the	the	DET
arjefm-1230	86	4	"	"	PUNCT
arjefm-1230	86	5	voice	voice	NOUN
arjefm-1230	86	6	of	of	ADP
arjefm-1230	86	7	the	the	DET
arjefm-1230	86	8	customer"his	customer"his	PROPN
arjefm-1230	86	9	/	/	SYM
arjefm-1230	86	10	her	her	PRON
arjefm-1230	86	11	suggestions	suggestion	NOUN
arjefm-1230	86	12	,	,	PUNCT
arjefm-1230	86	13	criticism	criticism	NOUN
arjefm-1230	86	14	,	,	PUNCT
arjefm-1230	86	15	complaints	complaint	NOUN
arjefm-1230	86	16	,	,	PUNCT
arjefm-1230	86	17	ideas	idea	NOUN
arjefm-1230	86	18	,	,	PUNCT
arjefm-1230	86	19	etc	etc	X
arjefm-1230	86	20	.	.	X
arjefm-1230	86	21	have	have	VERB
arjefm-1230	86	22	to	to	PART
arjefm-1230	86	23	be	be	AUX
arjefm-1230	86	24	key	key	ADJ
arjefm-1230	86	25	elements	element	NOUN
arjefm-1230	86	26	in	in	ADP
arjefm-1230	86	27	a	a	DET
arjefm-1230	86	28	customer	customer	NOUN
arjefm-1230	86	29	-	-	PUNCT
arjefm-1230	86	30	focused	focus	VERB
arjefm-1230	86	31	strategy	strategy	NOUN
arjefm-1230	86	32	,	,	PUNCT
arjefm-1230	86	33	(	(	PUNCT
arjefm-1230	86	34	sharabi	sharabi	NOUN
arjefm-1230	86	35	,	,	PUNCT
arjefm-1230	86	36	2015	2015	NUM
arjefm-1230	86	37	)	)	PUNCT
arjefm-1230	86	38	.	.	PUNCT
arjefm-1230	87	1	customer	customer	NOUN
arjefm-1230	87	2	focus	focus	NOUN
arjefm-1230	87	3	is	be	AUX
arjefm-1230	87	4	fundamental	fundamental	ADJ
arjefm-1230	87	5	to	to	ADP
arjefm-1230	87	6	the	the	DET
arjefm-1230	87	7	tqm	tqm	ADJ
arjefm-1230	87	8	philosophy	philosophy	NOUN
arjefm-1230	87	9	of	of	ADP
arjefm-1230	87	10	management	management	NOUN
arjefm-1230	87	11	for	for	ADP
arjefm-1230	87	12	the	the	DET
arjefm-1230	87	13	continuous	continuous	ADJ
arjefm-1230	87	14	improvement	improvement	NOUN
arjefm-1230	87	15	of	of	ADP
arjefm-1230	87	16	products	product	NOUN
arjefm-1230	87	17	and	and	CCONJ
arjefm-1230	87	18	services	service	NOUN
arjefm-1230	87	19	of	of	ADP
arjefm-1230	87	20	quality	quality	NOUN
arjefm-1230	87	21	to	to	PART
arjefm-1230	87	22	achieve	achieve	VERB
arjefm-1230	87	23	a	a	DET
arjefm-1230	87	24	higher	high	ADJ
arjefm-1230	87	25	level	level	NOUN
arjefm-1230	87	26	of	of	ADP
arjefm-1230	87	27	organizational	organizational	ADJ
arjefm-1230	87	28	performance	performance	NOUN
arjefm-1230	87	29	and	and	CCONJ
arjefm-1230	87	30	competitive	competitive	ADJ
arjefm-1230	87	31	advantage	advantage	NOUN
arjefm-1230	87	32	(	(	PUNCT
arjefm-1230	87	33	ashraf	ashraf	NOUN
arjefm-1230	87	34	,	,	PUNCT
arjefm-1230	87	35	jaffri	jaffri	PROPN
arjefm-1230	87	36	,	,	PUNCT
arjefm-1230	87	37	sharif	sharif	PROPN
arjefm-1230	87	38	,	,	PUNCT
arjefm-1230	87	39	&	&	CCONJ
arjefm-1230	87	40	khan	khan	PROPN
arjefm-1230	87	41	,	,	PUNCT
arjefm-1230	87	42	2012	2012	NUM
arjefm-1230	87	43	)	)	PUNCT
arjefm-1230	87	44	.	.	PUNCT
arjefm-1230	88	1	kuo	kuo	PROPN
arjefm-1230	88	2	et	et	PROPN
arjefm-1230	88	3	al	al	PROPN
arjefm-1230	88	4	.	.	PROPN
arjefm-1230	88	5	,	,	PUNCT
arjefm-1230	88	6	(	(	PUNCT
arjefm-1230	88	7	2009	2009	NUM
arjefm-1230	88	8	)	)	PUNCT
arjefm-1230	88	9	said	say	VERB
arjefm-1230	88	10	that	that	SCONJ
arjefm-1230	88	11	organizations	organization	NOUN
arjefm-1230	88	12	depend	depend	VERB
arjefm-1230	88	13	on	on	ADP
arjefm-1230	88	14	the	the	DET
arjefm-1230	88	15	creation	creation	NOUN
arjefm-1230	88	16	of	of	ADP
arjefm-1230	88	17	a	a	DET
arjefm-1230	88	18	quality	quality	NOUN
arjefm-1230	88	19	culture	culture	NOUN
arjefm-1230	88	20	of	of	ADP
arjefm-1230	88	21	attaining	attain	VERB
arjefm-1230	88	22	business	business	NOUN
arjefm-1230	88	23	intensity	intensity	NOUN
arjefm-1230	88	24	through	through	ADP
arjefm-1230	88	25	satisfaction	satisfaction	NOUN
arjefm-1230	88	26	of	of	ADP
arjefm-1230	88	27	the	the	DET
arjefm-1230	88	28	employees	employee	NOUN
arjefm-1230	88	29	as	as	ADV
arjefm-1230	88	30	well	well	ADV
arjefm-1230	88	31	as	as	ADP
arjefm-1230	88	32	customers	customer	NOUN
arjefm-1230	88	33	and	and	CCONJ
arjefm-1230	88	34	the	the	DET
arjefm-1230	88	35	basic	basic	ADJ
arjefm-1230	88	36	purpose	purpose	NOUN
arjefm-1230	88	37	of	of	ADP
arjefm-1230	88	38	tqm	tqm	PROPN
arjefm-1230	88	39	is	be	AUX
arjefm-1230	88	40	to	to	PART
arjefm-1230	88	41	gratify	gratify	VERB
arjefm-1230	88	42	the	the	DET
arjefm-1230	88	43	customers	customer	NOUN
arjefm-1230	88	44	and	and	CCONJ
arjefm-1230	88	45	is	be	AUX
arjefm-1230	88	46	articulated	articulate	VERB
arjefm-1230	88	47	by	by	ADP
arjefm-1230	88	48	the	the	DET
arjefm-1230	88	49	organization	organization	NOUN
arjefm-1230	88	50	’s	’s	PART
arjefm-1230	88	51	attempts	attempt	NOUN
arjefm-1230	88	52	to	to	PART
arjefm-1230	88	53	grasp	grasp	VERB
arjefm-1230	88	54	current	current	ADJ
arjefm-1230	88	55	and	and	CCONJ
arjefm-1230	88	56	forthcoming	forthcoming	ADJ
arjefm-1230	88	57	customer	customer	NOUN
arjefm-1230	88	58	wants	want	VERB
arjefm-1230	88	59	,	,	PUNCT
arjefm-1230	88	60	and	and	CCONJ
arjefm-1230	88	61	meet	meet	VERB
arjefm-1230	88	62	customer	customer	NOUN
arjefm-1230	88	63	’s	’s	PART
arjefm-1230	88	64	necessities	necessity	NOUN
arjefm-1230	88	65	in	in	ADP
arjefm-1230	88	66	the	the	DET
arjefm-1230	88	67	course	course	NOUN
arjefm-1230	88	68	of	of	ADP
arjefm-1230	88	69	designing	design	VERB
arjefm-1230	88	70	and	and	CCONJ
arjefm-1230	88	71	delivering	deliver	VERB
arjefm-1230	88	72	quality	quality	NOUN
arjefm-1230	88	73	products	product	NOUN
arjefm-1230	88	74	and	and	CCONJ
arjefm-1230	88	75	service	service	NOUN
arjefm-1230	88	76	.	.	PUNCT
arjefm-1230	89	1	products	product	NOUN
arjefm-1230	89	2	and	and	CCONJ
arjefm-1230	89	3	services	service	NOUN
arjefm-1230	89	4	.	.	PUNCT
arjefm-1230	90	1	customer	customer	NOUN
arjefm-1230	90	2	-	-	PUNCT
arjefm-1230	90	3	focused	focus	VERB
arjefm-1230	90	4	planning	planning	NOUN
arjefm-1230	90	5	is	be	AUX
arjefm-1230	90	6	the	the	DET
arjefm-1230	90	7	key	key	ADJ
arjefm-1230	90	8	contributor	contributor	NOUN
arjefm-1230	90	9	to	to	ADP
arjefm-1230	90	10	improving	improve	VERB
arjefm-1230	90	11	the	the	DET
arjefm-1230	90	12	performance	performance	NOUN
arjefm-1230	90	13	of	of	ADP
arjefm-1230	90	14	an	an	DET
arjefm-1230	90	15	organization	organization	NOUN
arjefm-1230	90	16	.	.	PUNCT
arjefm-1230	91	1	said	say	VERB
arjefm-1230	91	2	,	,	PUNCT
arjefm-1230	91	3	hui	hui	PROPN
arjefm-1230	91	4	,	,	PUNCT
arjefm-1230	91	5	taylor	taylor	PROPN
arjefm-1230	91	6	,	,	PUNCT
arjefm-1230	91	7	&	&	CCONJ
arjefm-1230	91	8	othman	othman	PROPN
arjefm-1230	91	9	(	(	PUNCT
arjefm-1230	91	10	2009	2009	NUM
arjefm-1230	91	11	)	)	PUNCT
arjefm-1230	91	12	believed	believe	VERB
arjefm-1230	91	13	that	that	SCONJ
arjefm-1230	91	14	total	total	ADJ
arjefm-1230	91	15	quality	quality	NOUN
arjefm-1230	91	16	management	management	NOUN
arjefm-1230	91	17	(	(	PUNCT
arjefm-1230	91	18	tqm	tqm	PROPN
arjefm-1230	91	19	)	)	PUNCT
arjefm-1230	91	20	,	,	PUNCT
arjefm-1230	91	21	the	the	DET
arjefm-1230	91	22	significance	significance	NOUN
arjefm-1230	91	23	of	of	ADP
arjefm-1230	91	24	analyzing	analyze	VERB
arjefm-1230	91	25	the	the	DET
arjefm-1230	91	26	queries	query	NOUN
arjefm-1230	91	27	and	and	CCONJ
arjefm-1230	91	28	objections	objection	NOUN
arjefm-1230	91	29	of	of	ADP
arjefm-1230	91	30	customers	customer	NOUN
arjefm-1230	91	31	,	,	PUNCT
arjefm-1230	91	32	getting	get	VERB
arjefm-1230	91	33	and	and	CCONJ
arjefm-1230	91	34	losing	lose	VERB
arjefm-1230	91	35	customers	customer	NOUN
arjefm-1230	91	36	,	,	PUNCT
arjefm-1230	91	37	is	be	AUX
arjefm-1230	91	38	one	one	NUM
arjefm-1230	91	39	of	of	ADP
arjefm-1230	91	40	the	the	DET
arjefm-1230	91	41	major	major	ADJ
arjefm-1230	91	42	perspectives	perspective	NOUN
arjefm-1230	91	43	.	.	PUNCT
arjefm-1230	92	1	the	the	DET
arjefm-1230	92	2	philosophy	philosophy	NOUN
arjefm-1230	92	3	of	of	ADP
arjefm-1230	92	4	tqm	tqm	PROPN
arjefm-1230	92	5	believes	believe	VERB
arjefm-1230	92	6	in	in	ADP
arjefm-1230	92	7	the	the	DET
arjefm-1230	92	8	eventual	eventual	ADJ
arjefm-1230	92	9	success	success	NOUN
arjefm-1230	92	10	of	of	ADP
arjefm-1230	92	11	organizations	organization	NOUN
arjefm-1230	92	12	in	in	ADP
arjefm-1230	92	13	satisfying	satisfy	VERB
arjefm-1230	92	14	and	and	CCONJ
arjefm-1230	92	15	fulfilling	fulfil	VERB
arjefm-1230	92	16	the	the	DET
arjefm-1230	92	17	requirements	requirement	NOUN
arjefm-1230	92	18	of	of	ADP
arjefm-1230	92	19	their	their	PRON
arjefm-1230	92	20	customers	customer	NOUN
arjefm-1230	92	21	(	(	PUNCT
arjefm-1230	92	22	temtime	temtime	PROPN
arjefm-1230	92	23	&	&	CCONJ
arjefm-1230	92	24	solomon	solomon	PROPN
arjefm-1230	92	25	,	,	PUNCT
arjefm-1230	92	26	2002	2002	NUM
arjefm-1230	92	27	)	)	PUNCT
arjefm-1230	92	28	.	.	PUNCT
arjefm-1230	93	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	94	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	95	1	american	american	PROPN
arjefm-1230	95	2	research	research	PROPN
arjefm-1230	95	3	journal	journal	PROPN
arjefm-1230	95	4	of	of	ADP
arjefm-1230	95	5	economics	economic	NOUN
arjefm-1230	95	6	,	,	PUNCT
arjefm-1230	95	7	finance	finance	NOUN
arjefm-1230	95	8	and	and	CCONJ
arjefm-1230	95	9	management	management	NOUN
arjefm-1230	95	10	volume	volume	NOUN
arjefm-1230	95	11	13	13	NUM
arjefm-1230	95	12	issue	issue	NOUN
arjefm-1230	95	13	3	3	NUM
arjefm-1230	95	14	,	,	PUNCT
arjefm-1230	95	15	july	july	PROPN
arjefm-1230	95	16	-	-	PUNCT
arjefm-1230	95	17	september	september	PROPN
arjefm-1230	95	18	2025	2025	NUM
arjefm-1230	95	19	issn	issn	NOUN
arjefm-1230	95	20	:	:	PUNCT
arjefm-1230	95	21	2836	2836	NUM
arjefm-1230	95	22	-	-	SYM
arjefm-1230	95	23	9416	9416	NUM
arjefm-1230	95	24	impact	impact	NOUN
arjefm-1230	95	25	factor	factor	NOUN
arjefm-1230	95	26	:	:	PUNCT
arjefm-1230	95	27	6.41	6.41	NUM
arjefm-1230	95	28	journal	journal	NOUN
arjefm-1230	95	29	homepage	homepage	NOUN
arjefm-1230	95	30	:	:	PUNCT
arjefm-1230	95	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	95	32	email	email	NOUN
arjefm-1230	95	33	:	:	PUNCT
arjefm-1230	95	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	95	35	official	official	ADJ
arjefm-1230	95	36	journal	journal	PROPN
arjefm-1230	95	37	of	of	ADP
arjefm-1230	95	38	america	america	PROPN
arjefm-1230	95	39	serial	serial	PROPN
arjefm-1230	95	40	publication	publication	NOUN
arjefm-1230	95	41	american	american	PROPN
arjefm-1230	95	42	research	research	PROPN
arjefm-1230	95	43	journal	journal	PROPN
arjefm-1230	95	44	of	of	ADP
arjefm-1230	95	45	economics	economic	NOUN
arjefm-1230	95	46	,	,	PUNCT
arjefm-1230	95	47	finance	finance	NOUN
arjefm-1230	95	48	and	and	CCONJ
arjefm-1230	95	49	management	management	NOUN
arjefm-1230	95	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	95	51	,	,	PUNCT
arjefm-1230	95	52	email	email	NOUN
arjefm-1230	95	53	:	:	PUNCT
arjefm-1230	96	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	96	2	58	58	NUM
arjefm-1230	97	1	|	|	ADV
arjefm-1230	97	2	p	p	ADP
arjefm-1230	97	3	a	a	DET
arjefm-1230	97	4	g	g	NOUN
arjefm-1230	97	5	e	e	PROPN
arjefm-1230	97	6	total	total	NOUN
arjefm-1230	97	7	employee	employee	NOUN
arjefm-1230	97	8	involvement	involvement	NOUN
arjefm-1230	97	9	total	total	ADJ
arjefm-1230	97	10	employee	employee	NOUN
arjefm-1230	97	11	involvement	involvement	NOUN
arjefm-1230	97	12	is	be	AUX
arjefm-1230	97	13	an	an	DET
arjefm-1230	97	14	organizational	organizational	ADJ
arjefm-1230	97	15	methodology	methodology	NOUN
arjefm-1230	97	16	and	and	CCONJ
arjefm-1230	97	17	set	set	NOUN
arjefm-1230	97	18	of	of	ADP
arjefm-1230	97	19	management	management	NOUN
arjefm-1230	97	20	principles	principle	NOUN
arjefm-1230	97	21	that	that	PRON
arjefm-1230	97	22	encourage	encourage	VERB
arjefm-1230	97	23	individual	individual	ADJ
arjefm-1230	97	24	contributors	contributor	NOUN
arjefm-1230	97	25	,	,	PUNCT
arjefm-1230	97	26	team	team	NOUN
arjefm-1230	97	27	members	member	NOUN
arjefm-1230	97	28	,	,	PUNCT
arjefm-1230	97	29	and	and	CCONJ
arjefm-1230	97	30	employees	employee	NOUN
arjefm-1230	97	31	to	to	PART
arjefm-1230	97	32	participate	participate	VERB
arjefm-1230	97	33	more	more	ADV
arjefm-1230	97	34	actively	actively	ADV
arjefm-1230	97	35	in	in	ADP
arjefm-1230	97	36	the	the	DET
arjefm-1230	97	37	problem	problem	NOUN
arjefm-1230	97	38	-	-	PUNCT
arjefm-1230	97	39	solving	solving	NOUN
arjefm-1230	97	40	,	,	PUNCT
arjefm-1230	97	41	decision	decision	NOUN
arjefm-1230	97	42	-	-	PUNCT
arjefm-1230	97	43	making	making	NOUN
arjefm-1230	97	44	,	,	PUNCT
arjefm-1230	97	45	and	and	CCONJ
arjefm-1230	97	46	planning	planning	NOUN
arjefm-1230	97	47	processes	process	NOUN
arjefm-1230	97	48	that	that	PRON
arjefm-1230	97	49	affect	affect	VERB
arjefm-1230	97	50	their	their	PRON
arjefm-1230	97	51	organization	organization	NOUN
arjefm-1230	97	52	.	.	PUNCT
arjefm-1230	98	1	within	within	ADP
arjefm-1230	98	2	total	total	ADJ
arjefm-1230	98	3	employee	employee	NOUN
arjefm-1230	98	4	involvement	involvement	NOUN
arjefm-1230	98	5	,	,	PUNCT
arjefm-1230	98	6	team	team	NOUN
arjefm-1230	98	7	members	member	NOUN
arjefm-1230	98	8	are	be	AUX
arjefm-1230	98	9	encouraged	encourage	VERB
arjefm-1230	98	10	to	to	PART
arjefm-1230	98	11	learn	learn	VERB
arjefm-1230	98	12	more	more	ADJ
arjefm-1230	98	13	about	about	ADP
arjefm-1230	98	14	their	their	PRON
arjefm-1230	98	15	organization	organization	NOUN
arjefm-1230	98	16	,	,	PUNCT
arjefm-1230	98	17	contribute	contribute	VERB
arjefm-1230	98	18	ideas	idea	NOUN
arjefm-1230	98	19	,	,	PUNCT
arjefm-1230	98	20	feel	feel	VERB
arjefm-1230	98	21	more	more	ADV
arjefm-1230	98	22	engaged	engaged	ADJ
arjefm-1230	98	23	,	,	PUNCT
arjefm-1230	98	24	and	and	CCONJ
arjefm-1230	98	25	look	look	VERB
arjefm-1230	98	26	for	for	ADP
arjefm-1230	98	27	new	new	ADJ
arjefm-1230	98	28	opportunities	opportunity	NOUN
arjefm-1230	98	29	that	that	PRON
arjefm-1230	98	30	will	will	AUX
arjefm-1230	98	31	help	help	VERB
arjefm-1230	98	32	the	the	DET
arjefm-1230	98	33	organization	organization	NOUN
arjefm-1230	98	34	be	be	AUX
arjefm-1230	98	35	more	more	ADV
arjefm-1230	98	36	competitive	competitive	ADJ
arjefm-1230	98	37	and	and	CCONJ
arjefm-1230	98	38	effective	effective	ADJ
arjefm-1230	98	39	.	.	PUNCT
arjefm-1230	99	1	employee	employee	NOUN
arjefm-1230	99	2	involvement	involvement	NOUN
arjefm-1230	99	3	means	mean	VERB
arjefm-1230	99	4	that	that	SCONJ
arjefm-1230	99	5	every	every	DET
arjefm-1230	99	6	employee	employee	NOUN
arjefm-1230	99	7	is	be	AUX
arjefm-1230	99	8	regarded	regard	VERB
arjefm-1230	99	9	as	as	ADP
arjefm-1230	99	10	a	a	DET
arjefm-1230	99	11	unique	unique	ADJ
arjefm-1230	99	12	human	human	ADJ
arjefm-1230	99	13	being	being	NOUN
arjefm-1230	99	14	,	,	PUNCT
arjefm-1230	99	15	not	not	PART
arjefm-1230	99	16	just	just	ADV
arjefm-1230	99	17	a	a	DET
arjefm-1230	99	18	cog	cog	NOUN
arjefm-1230	99	19	in	in	ADP
arjefm-1230	99	20	a	a	DET
arjefm-1230	99	21	machine	machine	NOUN
arjefm-1230	99	22	,	,	PUNCT
arjefm-1230	99	23	and	and	CCONJ
arjefm-1230	99	24	each	each	DET
arjefm-1230	99	25	employee	employee	NOUN
arjefm-1230	99	26	is	be	AUX
arjefm-1230	99	27	involved	involve	VERB
arjefm-1230	99	28	in	in	ADP
arjefm-1230	99	29	helping	help	VERB
arjefm-1230	99	30	the	the	DET
arjefm-1230	99	31	organization	organization	NOUN
arjefm-1230	99	32	meet	meet	VERB
arjefm-1230	99	33	its	its	PRON
arjefm-1230	99	34	goals	goal	NOUN
arjefm-1230	99	35	.	.	PUNCT
arjefm-1230	100	1	each	each	DET
arjefm-1230	100	2	employee	employee	NOUN
arjefm-1230	100	3	’s	’s	PART
arjefm-1230	100	4	input	input	NOUN
arjefm-1230	100	5	is	be	AUX
arjefm-1230	100	6	solicited	solicit	VERB
arjefm-1230	100	7	and	and	CCONJ
arjefm-1230	100	8	valued	value	VERB
arjefm-1230	100	9	by	by	ADP
arjefm-1230	100	10	his	his	PRON
arjefm-1230	100	11	/	/	SYM
arjefm-1230	100	12	her	her	PRON
arjefm-1230	100	13	management	management	NOUN
arjefm-1230	100	14	.	.	PUNCT
arjefm-1230	101	1	employees	employee	NOUN
arjefm-1230	101	2	and	and	CCONJ
arjefm-1230	101	3	management	management	NOUN
arjefm-1230	101	4	recognize	recognize	VERB
arjefm-1230	101	5	that	that	SCONJ
arjefm-1230	101	6	each	each	DET
arjefm-1230	101	7	employee	employee	NOUN
arjefm-1230	101	8	is	be	AUX
arjefm-1230	101	9	involved	involve	VERB
arjefm-1230	101	10	in	in	ADP
arjefm-1230	101	11	running	run	VERB
arjefm-1230	101	12	the	the	DET
arjefm-1230	101	13	business	business	NOUN
arjefm-1230	101	14	.	.	PUNCT
arjefm-1230	102	1	employee	employee	NOUN
arjefm-1230	102	2	involvement	involvement	NOUN
arjefm-1230	102	3	is	be	AUX
arjefm-1230	102	4	an	an	DET
arjefm-1230	102	5	empowerment	empowerment	NOUN
arjefm-1230	102	6	technique	technique	NOUN
arjefm-1230	102	7	where	where	SCONJ
arjefm-1230	102	8	employees	employee	NOUN
arjefm-1230	102	9	participate	participate	VERB
arjefm-1230	102	10	in	in	ADP
arjefm-1230	102	11	actions	action	NOUN
arjefm-1230	102	12	and	and	CCONJ
arjefm-1230	102	13	decision	decision	NOUN
arjefm-1230	102	14	-	-	PUNCT
arjefm-1230	102	15	making	making	NOUN
arjefm-1230	102	16	that	that	PRON
arjefm-1230	102	17	were	be	AUX
arjefm-1230	102	18	traditionally	traditionally	ADV
arjefm-1230	102	19	reserved	reserve	VERB
arjefm-1230	102	20	for	for	ADP
arjefm-1230	102	21	management	management	NOUN
arjefm-1230	102	22	.	.	PUNCT
arjefm-1230	103	1	it	it	PRON
arjefm-1230	103	2	thus	thus	ADV
arjefm-1230	103	3	assumes	assume	VERB
arjefm-1230	103	4	common	common	ADJ
arjefm-1230	103	5	interests	interest	NOUN
arjefm-1230	103	6	between	between	ADP
arjefm-1230	103	7	employees	employee	NOUN
arjefm-1230	103	8	and	and	CCONJ
arjefm-1230	103	9	management	management	NOUN
arjefm-1230	103	10	.	.	PUNCT
arjefm-1230	104	1	its	its	PRON
arjefm-1230	104	2	main	main	ADJ
arjefm-1230	104	3	functions	function	NOUN
arjefm-1230	104	4	are	be	AUX
arjefm-1230	104	5	to	to	PART
arjefm-1230	104	6	elicit	elicit	VERB
arjefm-1230	104	7	and	and	CCONJ
arjefm-1230	104	8	grow	grow	VERB
arjefm-1230	104	9	employee	employee	NOUN
arjefm-1230	104	10	identification	identification	NOUN
arjefm-1230	104	11	and	and	CCONJ
arjefm-1230	104	12	commitment	commitment	NOUN
arjefm-1230	104	13	.	.	PUNCT
arjefm-1230	105	1	there	there	PRON
arjefm-1230	105	2	are	be	VERB
arjefm-1230	105	3	no	no	DET
arjefm-1230	105	4	specific	specific	ADJ
arjefm-1230	105	5	rules	rule	NOUN
arjefm-1230	105	6	to	to	PART
arjefm-1230	105	7	grow	grow	VERB
arjefm-1230	105	8	involvement	involvement	NOUN
arjefm-1230	105	9	(	(	PUNCT
arjefm-1230	105	10	benazir	benazir	PROPN
arjefm-1230	105	11	,	,	PUNCT
arjefm-1230	105	12	2011	2011	NUM
arjefm-1230	105	13	)	)	PUNCT
arjefm-1230	105	14	.	.	PUNCT
arjefm-1230	106	1	employee	employee	NOUN
arjefm-1230	106	2	involvement	involvement	NOUN
arjefm-1230	106	3	of	of	ADP
arjefm-1230	106	4	any	any	DET
arjefm-1230	106	5	degree	degree	NOUN
arjefm-1230	106	6	results	result	NOUN
arjefm-1230	106	7	in	in	ADP
arjefm-1230	106	8	greater	great	ADJ
arjefm-1230	106	9	motivation	motivation	NOUN
arjefm-1230	106	10	,	,	PUNCT
arjefm-1230	106	11	performance	performance	NOUN
arjefm-1230	106	12	,	,	PUNCT
arjefm-1230	106	13	and	and	CCONJ
arjefm-1230	106	14	a	a	DET
arjefm-1230	106	15	sense	sense	NOUN
arjefm-1230	106	16	of	of	ADP
arjefm-1230	106	17	responsibility	responsibility	NOUN
arjefm-1230	106	18	for	for	ADP
arjefm-1230	106	19	the	the	DET
arjefm-1230	106	20	long	long	ADJ
arjefm-1230	106	21	-	-	PUNCT
arjefm-1230	106	22	term	term	NOUN
arjefm-1230	106	23	sustained	sustained	ADJ
arjefm-1230	106	24	success	success	NOUN
arjefm-1230	106	25	of	of	ADP
arjefm-1230	106	26	the	the	DET
arjefm-1230	106	27	enterprise	enterprise	NOUN
arjefm-1230	106	28	.	.	PUNCT
arjefm-1230	107	1	total	total	ADJ
arjefm-1230	107	2	employee	employee	NOUN
arjefm-1230	107	3	involvement	involvement	NOUN
arjefm-1230	107	4	(	(	PUNCT
arjefm-1230	107	5	tei	tei	NOUN
arjefm-1230	107	6	)	)	PUNCT
arjefm-1230	107	7	is	be	AUX
arjefm-1230	107	8	the	the	DET
arjefm-1230	107	9	usual	usual	ADJ
arjefm-1230	107	10	result	result	NOUN
arjefm-1230	107	11	of	of	ADP
arjefm-1230	107	12	a	a	DET
arjefm-1230	107	13	work	work	NOUN
arjefm-1230	107	14	atmosphere	atmosphere	NOUN
arjefm-1230	107	15	that	that	PRON
arjefm-1230	107	16	encourages	encourage	VERB
arjefm-1230	107	17	the	the	DET
arjefm-1230	107	18	energetic	energetic	ADJ
arjefm-1230	107	19	participation	participation	NOUN
arjefm-1230	107	20	of	of	ADP
arjefm-1230	107	21	every	every	DET
arjefm-1230	107	22	employee	employee	NOUN
arjefm-1230	107	23	in	in	ADP
arjefm-1230	107	24	the	the	DET
arjefm-1230	107	25	day	day	NOUN
arjefm-1230	107	26	-	-	PUNCT
arjefm-1230	107	27	to	to	ADP
arjefm-1230	107	28	-	-	PUNCT
arjefm-1230	107	29	day	day	NOUN
arjefm-1230	107	30	business	business	NOUN
arjefm-1230	107	31	of	of	ADP
arjefm-1230	107	32	the	the	DET
arjefm-1230	107	33	organization	organization	NOUN
arjefm-1230	107	34	(	(	PUNCT
arjefm-1230	107	35	kumari	kumari	PROPN
arjefm-1230	107	36	and	and	CCONJ
arjefm-1230	107	37	kumari	kumari	PROPN
arjefm-1230	107	38	,	,	PUNCT
arjefm-1230	107	39	2014	2014	NUM
arjefm-1230	107	40	)	)	PUNCT
arjefm-1230	107	41	.	.	PUNCT
arjefm-1230	108	1	with	with	ADP
arjefm-1230	108	2	total	total	ADJ
arjefm-1230	108	3	employee	employee	NOUN
arjefm-1230	108	4	involvement	involvement	NOUN
arjefm-1230	108	5	,	,	PUNCT
arjefm-1230	108	6	all	all	DET
arjefm-1230	108	7	team	team	NOUN
arjefm-1230	108	8	members	member	NOUN
arjefm-1230	108	9	have	have	VERB
arjefm-1230	108	10	the	the	DET
arjefm-1230	108	11	opportunity	opportunity	NOUN
arjefm-1230	108	12	to	to	PART
arjefm-1230	108	13	help	help	VERB
arjefm-1230	108	14	their	their	PRON
arjefm-1230	108	15	organization	organization	NOUN
arjefm-1230	108	16	grow	grow	VERB
arjefm-1230	108	17	,	,	PUNCT
arjefm-1230	108	18	reach	reach	VERB
arjefm-1230	108	19	its	its	PRON
arjefm-1230	108	20	objectives	objective	NOUN
arjefm-1230	108	21	,	,	PUNCT
arjefm-1230	108	22	and	and	CCONJ
arjefm-1230	108	23	overcome	overcome	VERB
arjefm-1230	108	24	obstacles	obstacle	NOUN
arjefm-1230	108	25	.	.	PUNCT
arjefm-1230	109	1	they	they	PRON
arjefm-1230	109	2	can	can	AUX
arjefm-1230	109	3	use	use	VERB
arjefm-1230	109	4	more	more	ADJ
arjefm-1230	109	5	of	of	ADP
arjefm-1230	109	6	their	their	PRON
arjefm-1230	109	7	talents	talent	NOUN
arjefm-1230	109	8	and	and	CCONJ
arjefm-1230	109	9	intellect	intellect	NOUN
arjefm-1230	109	10	,	,	PUNCT
arjefm-1230	109	11	along	along	ADP
arjefm-1230	109	12	with	with	ADP
arjefm-1230	109	13	feeling	feel	VERB
arjefm-1230	109	14	connected	connect	VERB
arjefm-1230	109	15	to	to	ADP
arjefm-1230	109	16	other	other	ADJ
arjefm-1230	109	17	team	team	NOUN
arjefm-1230	109	18	members	member	NOUN
arjefm-1230	109	19	who	who	PRON
arjefm-1230	109	20	are	be	AUX
arjefm-1230	109	21	doing	do	VERB
arjefm-1230	109	22	the	the	DET
arjefm-1230	109	23	same	same	ADJ
arjefm-1230	109	24	.	.	PUNCT
arjefm-1230	110	1	employee	employee	NOUN
arjefm-1230	110	2	involvement	involvement	NOUN
arjefm-1230	110	3	enables	enable	VERB
arjefm-1230	110	4	the	the	DET
arjefm-1230	110	5	organization	organization	NOUN
arjefm-1230	110	6	to	to	PART
arjefm-1230	110	7	have	have	VERB
arjefm-1230	110	8	a	a	DET
arjefm-1230	110	9	better	well	ADJ
arjefm-1230	110	10	insight	insight	NOUN
arjefm-1230	110	11	into	into	ADP
arjefm-1230	110	12	the	the	DET
arjefm-1230	110	13	way	way	NOUN
arjefm-1230	110	14	of	of	ADP
arjefm-1230	110	15	functions	function	NOUN
arjefm-1230	110	16	work	work	VERB
arjefm-1230	110	17	and	and	CCONJ
arjefm-1230	110	18	where	where	SCONJ
arjefm-1230	110	19	it	it	PRON
arjefm-1230	110	20	can	can	AUX
arjefm-1230	110	21	potentially	potentially	ADV
arjefm-1230	110	22	make	make	VERB
arjefm-1230	110	23	improvements	improvement	NOUN
arjefm-1230	110	24	that	that	PRON
arjefm-1230	110	25	would	would	AUX
arjefm-1230	110	26	be	be	AUX
arjefm-1230	110	27	beneficial	beneficial	ADJ
arjefm-1230	110	28	for	for	ADP
arjefm-1230	110	29	both	both	CCONJ
arjefm-1230	110	30	the	the	DET
arjefm-1230	110	31	organization	organization	NOUN
arjefm-1230	110	32	and	and	CCONJ
arjefm-1230	110	33	employees	employee	NOUN
arjefm-1230	110	34	.	.	PUNCT
arjefm-1230	111	1	corporate	corporate	ADJ
arjefm-1230	111	2	organizations	organization	NOUN
arjefm-1230	111	3	corporate	corporate	ADJ
arjefm-1230	111	4	governance	governance	NOUN
arjefm-1230	111	5	is	be	AUX
arjefm-1230	111	6	concerned	concern	VERB
arjefm-1230	111	7	with	with	ADP
arjefm-1230	111	8	the	the	DET
arjefm-1230	111	9	relationship	relationship	NOUN
arjefm-1230	111	10	between	between	ADP
arjefm-1230	111	11	the	the	DET
arjefm-1230	111	12	internal	internal	ADJ
arjefm-1230	111	13	governance	governance	NOUN
arjefm-1230	111	14	mechanisms	mechanism	NOUN
arjefm-1230	111	15	of	of	ADP
arjefm-1230	111	16	corporations	corporation	NOUN
arjefm-1230	111	17	and	and	CCONJ
arjefm-1230	111	18	society	society	NOUN
arjefm-1230	111	19	's	's	PART
arjefm-1230	111	20	conception	conception	NOUN
arjefm-1230	111	21	of	of	ADP
arjefm-1230	111	22	the	the	DET
arjefm-1230	111	23	scope	scope	NOUN
arjefm-1230	111	24	of	of	ADP
arjefm-1230	111	25	corporate	corporate	ADJ
arjefm-1230	111	26	accountability	accountability	NOUN
arjefm-1230	111	27	(	(	PUNCT
arjefm-1230	111	28	deakin	deakin	PROPN
arjefm-1230	111	29	and	and	CCONJ
arjefm-1230	111	30	slinger	slinger	PROPN
arjefm-1230	111	31	,	,	PUNCT
arjefm-1230	111	32	1997	1997	NUM
arjefm-1230	111	33	)	)	PUNCT
arjefm-1230	111	34	.	.	PUNCT
arjefm-1230	112	1	corporate	corporate	ADJ
arjefm-1230	112	2	governance	governance	NOUN
arjefm-1230	112	3	as	as	SCONJ
arjefm-1230	112	4	defined	define	VERB
arjefm-1230	112	5	by	by	ADP
arjefm-1230	112	6	alexander	alexander	PROPN
arjefm-1230	112	7	and	and	CCONJ
arjefm-1230	112	8	matts	matts	PROPN
arjefm-1230	112	9	(	(	PUNCT
arjefm-1230	112	10	2003	2003	NUM
arjefm-1230	112	11	)	)	PUNCT
arjefm-1230	112	12	refers	refer	VERB
arjefm-1230	112	13	to	to	ADP
arjefm-1230	112	14	corporate	corporate	ADJ
arjefm-1230	112	15	decisionmaking	decisionmaking	NOUN
arjefm-1230	112	16	and	and	CCONJ
arjefm-1230	112	17	control	control	NOUN
arjefm-1230	112	18	,	,	PUNCT
arjefm-1230	112	19	particularly	particularly	ADV
arjefm-1230	112	20	the	the	DET
arjefm-1230	112	21	structure	structure	NOUN
arjefm-1230	112	22	of	of	ADP
arjefm-1230	112	23	the	the	DET
arjefm-1230	112	24	board	board	NOUN
arjefm-1230	112	25	and	and	CCONJ
arjefm-1230	112	26	its	its	PRON
arjefm-1230	112	27	working	working	NOUN
arjefm-1230	112	28	procedures	procedure	NOUN
arjefm-1230	112	29	.	.	PUNCT
arjefm-1230	113	1	becht	becht	NOUN
arjefm-1230	113	2	et	et	PROPN
arjefm-1230	113	3	al	al	PROPN
arjefm-1230	113	4	(	(	PUNCT
arjefm-1230	113	5	2002	2002	NUM
arjefm-1230	113	6	)	)	PUNCT
arjefm-1230	113	7	see	see	VERB
arjefm-1230	113	8	the	the	DET
arjefm-1230	113	9	term	term	NOUN
arjefm-1230	113	10	as	as	ADP
arjefm-1230	113	11	the	the	DET
arjefm-1230	113	12	arrangement	arrangement	NOUN
arjefm-1230	113	13	between	between	ADP
arjefm-1230	113	14	the	the	DET
arjefm-1230	113	15	managers	manager	NOUN
arjefm-1230	113	16	of	of	ADP
arjefm-1230	113	17	the	the	DET
arjefm-1230	113	18	firm	firm	NOUN
arjefm-1230	113	19	and	and	CCONJ
arjefm-1230	113	20	the	the	DET
arjefm-1230	113	21	owners	owner	NOUN
arjefm-1230	113	22	of	of	ADP
arjefm-1230	113	23	the	the	DET
arjefm-1230	113	24	firm	firm	NOUN
arjefm-1230	113	25	,	,	PUNCT
arjefm-1230	113	26	particularly	particularly	ADV
arjefm-1230	113	27	addressing	address	VERB
arjefm-1230	113	28	the	the	DET
arjefm-1230	113	29	issue	issue	NOUN
arjefm-1230	113	30	of	of	ADP
arjefm-1230	113	31	how	how	SCONJ
arjefm-1230	113	32	managers	manager	NOUN
arjefm-1230	113	33	report	report	VERB
arjefm-1230	113	34	the	the	DET
arjefm-1230	113	35	financial	financial	ADJ
arjefm-1230	113	36	health	health	NOUN
arjefm-1230	113	37	of	of	ADP
arjefm-1230	113	38	the	the	DET
arjefm-1230	113	39	firm	firm	NOUN
arjefm-1230	113	40	to	to	ADP
arjefm-1230	113	41	the	the	DET
arjefm-1230	113	42	owners	owner	NOUN
arjefm-1230	113	43	.	.	PUNCT
arjefm-1230	114	1	corporate	corporate	ADJ
arjefm-1230	114	2	governance	governance	NOUN
arjefm-1230	114	3	has	have	AUX
arjefm-1230	114	4	also	also	ADV
arjefm-1230	114	5	been	be	AUX
arjefm-1230	114	6	defined	define	VERB
arjefm-1230	114	7	by	by	ADP
arjefm-1230	114	8	keasey	keasey	PROPN
arjefm-1230	114	9	et	et	PROPN
arjefm-1230	114	10	al	al	PROPN
arjefm-1230	114	11	(	(	PUNCT
arjefm-1230	114	12	1998	1998	NUM
arjefm-1230	114	13	)	)	PUNCT
arjefm-1230	114	14	to	to	PART
arjefm-1230	114	15	include	include	VERB
arjefm-1230	114	16	„	„	PUNCT
arjefm-1230	114	17	the	the	DET
arjefm-1230	114	18	structures	structure	NOUN
arjefm-1230	114	19	,	,	PUNCT
arjefm-1230	114	20	processes	process	NOUN
arjefm-1230	114	21	,	,	PUNCT
arjefm-1230	114	22	cultures	culture	NOUN
arjefm-1230	114	23	,	,	PUNCT
arjefm-1230	114	24	and	and	CCONJ
arjefm-1230	114	25	systems	system	NOUN
arjefm-1230	114	26	that	that	PRON
arjefm-1230	114	27	engender	engender	VERB
arjefm-1230	114	28	the	the	DET
arjefm-1230	114	29	successful	successful	ADJ
arjefm-1230	114	30	operation	operation	NOUN
arjefm-1230	114	31	of	of	ADP
arjefm-1230	114	32	organizations	organization	NOUN
arjefm-1230	114	33	.	.	PUNCT
arjefm-1230	115	1	‟	‟	VERB
arjefm-1230	115	2	the	the	DET
arjefm-1230	115	3	definition	definition	NOUN
arjefm-1230	115	4	could	could	AUX
arjefm-1230	115	5	therefore	therefore	ADV
arjefm-1230	115	6	be	be	AUX
arjefm-1230	115	7	centered	center	VERB
arjefm-1230	115	8	on	on	ADP
arjefm-1230	115	9	how	how	SCONJ
arjefm-1230	115	10	the	the	DET
arjefm-1230	115	11	organization	organization	NOUN
arjefm-1230	115	12	relates	relate	VERB
arjefm-1230	115	13	to	to	ADP
arjefm-1230	115	14	other	other	ADJ
arjefm-1230	115	15	stakeholders	stakeholder	NOUN
arjefm-1230	115	16	within	within	ADP
arjefm-1230	115	17	an	an	DET
arjefm-1230	115	18	environment	environment	NOUN
arjefm-1230	115	19	.	.	PUNCT
arjefm-1230	116	1	the	the	DET
arjefm-1230	116	2	underlying	underlying	ADJ
arjefm-1230	116	3	assumption	assumption	NOUN
arjefm-1230	116	4	is	be	AUX
arjefm-1230	116	5	that	that	SCONJ
arjefm-1230	116	6	company	company	NOUN
arjefm-1230	116	7	efficiency	efficiency	NOUN
arjefm-1230	116	8	is	be	AUX
arjefm-1230	116	9	inversely	inversely	ADV
arjefm-1230	116	10	related	relate	VERB
arjefm-1230	116	11	to	to	ADP
arjefm-1230	116	12	the	the	DET
arjefm-1230	116	13	extent	extent	NOUN
arjefm-1230	116	14	to	to	PART
arjefm-1230	116	15	which	which	PRON
arjefm-1230	116	16	the	the	DET
arjefm-1230	116	17	interests	interest	NOUN
arjefm-1230	116	18	of	of	ADP
arjefm-1230	116	19	owners	owner	NOUN
arjefm-1230	116	20	are	be	AUX
arjefm-1230	116	21	diluted	dilute	VERB
arjefm-1230	116	22	by	by	ADP
arjefm-1230	116	23	the	the	DET
arjefm-1230	116	24	interests	interest	NOUN
arjefm-1230	116	25	of	of	ADP
arjefm-1230	116	26	management	management	NOUN
arjefm-1230	116	27	in	in	ADP
arjefm-1230	116	28	the	the	DET
arjefm-1230	116	29	conduct	conduct	NOUN
arjefm-1230	116	30	of	of	ADP
arjefm-1230	116	31	business	business	NOUN
arjefm-1230	116	32	.	.	PUNCT
arjefm-1230	117	1	the	the	DET
arjefm-1230	117	2	corporate	corporate	ADJ
arjefm-1230	117	3	governance	governance	NOUN
arjefm-1230	117	4	structure	structure	NOUN
arjefm-1230	117	5	specifies	specify	VERB
arjefm-1230	117	6	the	the	DET
arjefm-1230	117	7	distribution	distribution	NOUN
arjefm-1230	117	8	of	of	ADP
arjefm-1230	117	9	rights	right	NOUN
arjefm-1230	117	10	and	and	CCONJ
arjefm-1230	117	11	responsibilities	responsibility	NOUN
arjefm-1230	117	12	among	among	ADP
arjefm-1230	117	13	the	the	DET
arjefm-1230	117	14	different	different	ADJ
arjefm-1230	117	15	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	117	16	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	117	17	american	american	PROPN
arjefm-1230	117	18	research	research	PROPN
arjefm-1230	117	19	journal	journal	PROPN
arjefm-1230	117	20	of	of	ADP
arjefm-1230	117	21	economics	economic	NOUN
arjefm-1230	117	22	,	,	PUNCT
arjefm-1230	117	23	finance	finance	NOUN
arjefm-1230	117	24	and	and	CCONJ
arjefm-1230	117	25	management	management	NOUN
arjefm-1230	117	26	volume	volume	NOUN
arjefm-1230	117	27	13	13	NUM
arjefm-1230	117	28	issue	issue	NOUN
arjefm-1230	117	29	3	3	NUM
arjefm-1230	117	30	,	,	PUNCT
arjefm-1230	117	31	july	july	PROPN
arjefm-1230	117	32	-	-	PUNCT
arjefm-1230	117	33	september	september	PROPN
arjefm-1230	117	34	2025	2025	NUM
arjefm-1230	117	35	issn	issn	NOUN
arjefm-1230	117	36	:	:	PUNCT
arjefm-1230	117	37	2836	2836	NUM
arjefm-1230	117	38	-	-	SYM
arjefm-1230	117	39	9416	9416	NUM
arjefm-1230	117	40	impact	impact	NOUN
arjefm-1230	117	41	factor	factor	NOUN
arjefm-1230	117	42	:	:	PUNCT
arjefm-1230	117	43	6.41	6.41	NUM
arjefm-1230	117	44	journal	journal	NOUN
arjefm-1230	117	45	homepage	homepage	NOUN
arjefm-1230	117	46	:	:	PUNCT
arjefm-1230	117	47	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	117	48	email	email	NOUN
arjefm-1230	117	49	:	:	PUNCT
arjefm-1230	117	50	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	117	51	official	official	ADJ
arjefm-1230	117	52	journal	journal	PROPN
arjefm-1230	117	53	of	of	ADP
arjefm-1230	117	54	america	america	PROPN
arjefm-1230	117	55	serial	serial	PROPN
arjefm-1230	117	56	publication	publication	NOUN
arjefm-1230	117	57	american	american	PROPN
arjefm-1230	117	58	research	research	PROPN
arjefm-1230	117	59	journal	journal	PROPN
arjefm-1230	117	60	of	of	ADP
arjefm-1230	117	61	economics	economic	NOUN
arjefm-1230	117	62	,	,	PUNCT
arjefm-1230	117	63	finance	finance	NOUN
arjefm-1230	117	64	and	and	CCONJ
arjefm-1230	117	65	management	management	NOUN
arjefm-1230	117	66	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	117	67	,	,	PUNCT
arjefm-1230	117	68	email	email	NOUN
arjefm-1230	117	69	:	:	PUNCT
arjefm-1230	117	70	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	118	1	59	59	NUM
arjefm-1230	119	1	|	|	ADV
arjefm-1230	119	2	p	p	X
arjefm-1230	119	3	a	a	DET
arjefm-1230	119	4	g	g	NOUN
arjefm-1230	119	5	e	e	NOUN
arjefm-1230	119	6	participants	participant	NOUN
arjefm-1230	119	7	in	in	ADP
arjefm-1230	119	8	the	the	DET
arjefm-1230	119	9	corporation	corporation	NOUN
arjefm-1230	119	10	,	,	PUNCT
arjefm-1230	119	11	such	such	ADJ
arjefm-1230	119	12	as	as	ADP
arjefm-1230	119	13	the	the	DET
arjefm-1230	119	14	board	board	NOUN
arjefm-1230	119	15	,	,	PUNCT
arjefm-1230	119	16	managers	manager	NOUN
arjefm-1230	119	17	,	,	PUNCT
arjefm-1230	119	18	shareholders	shareholder	NOUN
arjefm-1230	119	19	,	,	PUNCT
arjefm-1230	119	20	and	and	CCONJ
arjefm-1230	119	21	other	other	ADJ
arjefm-1230	119	22	interested	interested	ADJ
arjefm-1230	119	23	parties	party	NOUN
arjefm-1230	119	24	,	,	PUNCT
arjefm-1230	119	25	and	and	CCONJ
arjefm-1230	119	26	details	detail	VERB
arjefm-1230	119	27	the	the	DET
arjefm-1230	119	28	rules	rule	NOUN
arjefm-1230	119	29	and	and	CCONJ
arjefm-1230	119	30	procedures	procedure	NOUN
arjefm-1230	119	31	for	for	ADP
arjefm-1230	119	32	making	make	VERB
arjefm-1230	119	33	decisions	decision	NOUN
arjefm-1230	119	34	on	on	ADP
arjefm-1230	119	35	corporate	corporate	ADJ
arjefm-1230	119	36	matters	matter	NOUN
arjefm-1230	119	37	(	(	PUNCT
arjefm-1230	119	38	hebble	hebble	ADJ
arjefm-1230	119	39	and	and	CCONJ
arjefm-1230	119	40	ramaswamy	ramaswamy	ADJ
arjefm-1230	119	41	,	,	PUNCT
arjefm-1230	119	42	2005	2005	NUM
arjefm-1230	119	43	)	)	PUNCT
arjefm-1230	119	44	.	.	PUNCT
arjefm-1230	120	1	the	the	DET
arjefm-1230	120	2	corporate	corporate	ADJ
arjefm-1230	120	3	organization	organization	NOUN
arjefm-1230	120	4	idea	idea	NOUN
arjefm-1230	120	5	is	be	AUX
arjefm-1230	120	6	the	the	DET
arjefm-1230	120	7	framework	framework	NOUN
arjefm-1230	120	8	and	and	CCONJ
arjefm-1230	120	9	structure	structure	NOUN
arjefm-1230	120	10	that	that	PRON
arjefm-1230	120	11	is	be	AUX
arjefm-1230	120	12	employed	employ	VERB
arjefm-1230	120	13	in	in	ADP
arjefm-1230	120	14	the	the	DET
arjefm-1230	120	15	formation	formation	NOUN
arjefm-1230	120	16	,	,	PUNCT
arjefm-1230	120	17	management	management	NOUN
arjefm-1230	120	18	,	,	PUNCT
arjefm-1230	120	19	and	and	CCONJ
arjefm-1230	120	20	operation	operation	NOUN
arjefm-1230	120	21	of	of	ADP
arjefm-1230	120	22	a	a	DET
arjefm-1230	120	23	commercial	commercial	ADJ
arjefm-1230	120	24	entity	entity	NOUN
arjefm-1230	120	25	.	.	PUNCT
arjefm-1230	121	1	this	this	DET
arjefm-1230	121	2	structure	structure	NOUN
arjefm-1230	121	3	describes	describe	VERB
arjefm-1230	121	4	the	the	DET
arjefm-1230	121	5	connections	connection	NOUN
arjefm-1230	121	6	among	among	ADP
arjefm-1230	121	7	the	the	DET
arjefm-1230	121	8	many	many	ADJ
arjefm-1230	121	9	parties	party	NOUN
arjefm-1230	121	10	that	that	PRON
arjefm-1230	121	11	are	be	AUX
arjefm-1230	121	12	involved	involve	VERB
arjefm-1230	121	13	in	in	ADP
arjefm-1230	121	14	the	the	DET
arjefm-1230	121	15	organization	organization	NOUN
arjefm-1230	121	16	,	,	PUNCT
arjefm-1230	121	17	including	include	VERB
arjefm-1230	121	18	employees	employee	NOUN
arjefm-1230	121	19	,	,	PUNCT
arjefm-1230	121	20	executives	executive	NOUN
arjefm-1230	121	21	,	,	PUNCT
arjefm-1230	121	22	stockholders	stockholder	NOUN
arjefm-1230	121	23	,	,	PUNCT
arjefm-1230	121	24	and	and	CCONJ
arjefm-1230	121	25	other	other	ADJ
arjefm-1230	121	26	parties	party	NOUN
arjefm-1230	121	27	.	.	PUNCT
arjefm-1230	122	1	2.2	2.2	NUM
arjefm-1230	122	2	theoretical	theoretical	ADJ
arjefm-1230	122	3	review	review	NOUN
arjefm-1230	122	4	goal	goal	NOUN
arjefm-1230	122	5	setting	set	VERB
arjefm-1230	122	6	theory	theory	NOUN
arjefm-1230	122	7	goal	goal	NOUN
arjefm-1230	122	8	-	-	PUNCT
arjefm-1230	122	9	setting	set	VERB
arjefm-1230	122	10	theory	theory	NOUN
arjefm-1230	122	11	was	be	AUX
arjefm-1230	122	12	postulated	postulate	VERB
arjefm-1230	122	13	by	by	ADP
arjefm-1230	122	14	edwin	edwin	PROPN
arjefm-1230	122	15	locke	locke	PROPN
arjefm-1230	122	16	in	in	ADP
arjefm-1230	122	17	1960	1960	NUM
arjefm-1230	122	18	,	,	PUNCT
arjefm-1230	122	19	and	and	CCONJ
arjefm-1230	122	20	he	he	PRON
arjefm-1230	122	21	asserted	assert	VERB
arjefm-1230	122	22	that	that	SCONJ
arjefm-1230	122	23	goal	goal	NOUN
arjefm-1230	122	24	setting	set	VERB
arjefm-1230	122	25	is	be	AUX
arjefm-1230	122	26	fundamentally	fundamentally	ADV
arjefm-1230	122	27	linked	link	VERB
arjefm-1230	122	28	to	to	ADP
arjefm-1230	122	29	performance	performance	NOUN
arjefm-1230	122	30	(	(	PUNCT
arjefm-1230	122	31	locke	locke	PROPN
arjefm-1230	122	32	,	,	PUNCT
arjefm-1230	122	33	1968	1968	NUM
arjefm-1230	122	34	)	)	PUNCT
arjefm-1230	122	35	.	.	PUNCT
arjefm-1230	123	1	goal	goal	NOUN
arjefm-1230	123	2	setting	set	VERB
arjefm-1230	123	3	theory	theory	NOUN
arjefm-1230	123	4	is	be	AUX
arjefm-1230	123	5	an	an	DET
arjefm-1230	123	6	intellectual	intellectual	ADJ
arjefm-1230	123	7	hypothesis	hypothesis	NOUN
arjefm-1230	123	8	of	of	ADP
arjefm-1230	123	9	motivation	motivation	NOUN
arjefm-1230	123	10	grounded	ground	VERB
arjefm-1230	123	11	on	on	ADP
arjefm-1230	123	12	the	the	DET
arjefm-1230	123	13	assertions	assertion	NOUN
arjefm-1230	123	14	that	that	SCONJ
arjefm-1230	123	15	goals	goal	NOUN
arjefm-1230	123	16	do	do	AUX
arjefm-1230	123	17	regulate	regulate	VERB
arjefm-1230	123	18	employee	employee	NOUN
arjefm-1230	123	19	behavior	behavior	NOUN
arjefm-1230	123	20	.	.	PUNCT
arjefm-1230	124	1	goal	goal	NOUN
arjefm-1230	124	2	theory	theory	NOUN
arjefm-1230	124	3	postulates	postulate	VERB
arjefm-1230	124	4	a	a	DET
arjefm-1230	124	5	positive	positive	ADJ
arjefm-1230	124	6	link	link	NOUN
arjefm-1230	124	7	between	between	ADP
arjefm-1230	124	8	performance	performance	NOUN
arjefm-1230	124	9	and	and	CCONJ
arjefm-1230	124	10	goal	goal	NOUN
arjefm-1230	124	11	difficulty	difficulty	NOUN
arjefm-1230	124	12	,	,	PUNCT
arjefm-1230	124	13	with	with	ADP
arjefm-1230	124	14	challenging	challenging	ADJ
arjefm-1230	124	15	goals	goal	NOUN
arjefm-1230	124	16	eliciting	elicit	VERB
arjefm-1230	124	17	more	more	ADJ
arjefm-1230	124	18	effort	effort	NOUN
arjefm-1230	124	19	than	than	ADP
arjefm-1230	124	20	simple	simple	ADJ
arjefm-1230	124	21	goals	goal	NOUN
arjefm-1230	124	22	.	.	PUNCT
arjefm-1230	125	1	this	this	DET
arjefm-1230	125	2	hypothesis	hypothesis	NOUN
arjefm-1230	125	3	presupposes	presuppose	VERB
arjefm-1230	125	4	that	that	SCONJ
arjefm-1230	125	5	behavior	behavior	NOUN
arjefm-1230	125	6	is	be	AUX
arjefm-1230	125	7	purposeful	purposeful	ADJ
arjefm-1230	125	8	and	and	CCONJ
arjefm-1230	125	9	that	that	SCONJ
arjefm-1230	125	10	goals	goal	NOUN
arjefm-1230	125	11	focus	focus	VERB
arjefm-1230	125	12	employees	employee	NOUN
arjefm-1230	125	13	’	’	PART
arjefm-1230	125	14	energies	energy	NOUN
arjefm-1230	125	15	on	on	ADP
arjefm-1230	125	16	performing	perform	VERB
arjefm-1230	125	17	specific	specific	ADJ
arjefm-1230	125	18	tasks	task	NOUN
arjefm-1230	125	19	(	(	PUNCT
arjefm-1230	125	20	locke	locke	PROPN
arjefm-1230	125	21	&	&	CCONJ
arjefm-1230	125	22	latham	latham	PROPN
arjefm-1230	125	23	,	,	PUNCT
arjefm-1230	125	24	1992	1992	NUM
arjefm-1230	125	25	)	)	PUNCT
arjefm-1230	125	26	.	.	PUNCT
arjefm-1230	126	1	consequently	consequently	ADV
arjefm-1230	126	2	,	,	PUNCT
arjefm-1230	126	3	the	the	DET
arjefm-1230	126	4	goalsetting	goalsetting	NOUN
arjefm-1230	126	5	theory	theory	NOUN
arjefm-1230	126	6	is	be	AUX
arjefm-1230	126	7	an	an	DET
arjefm-1230	126	8	effective	effective	ADJ
arjefm-1230	126	9	strategy	strategy	NOUN
arjefm-1230	126	10	for	for	ADP
arjefm-1230	126	11	arousing	arouse	VERB
arjefm-1230	126	12	performance	performance	NOUN
arjefm-1230	126	13	by	by	ADP
arjefm-1230	126	14	providing	provide	VERB
arjefm-1230	126	15	feedback	feedback	NOUN
arjefm-1230	126	16	,	,	PUNCT
arjefm-1230	126	17	employee	employee	NOUN
arjefm-1230	126	18	involvement	involvement	NOUN
arjefm-1230	126	19	,	,	PUNCT
arjefm-1230	126	20	and	and	CCONJ
arjefm-1230	126	21	participation	participation	NOUN
arjefm-1230	126	22	(	(	PUNCT
arjefm-1230	126	23	locke	locke	PROPN
arjefm-1230	126	24	and	and	CCONJ
arjefm-1230	126	25	latham	latham	PROPN
arjefm-1230	126	26	2002	2002	NUM
arjefm-1230	126	27	)	)	PUNCT
arjefm-1230	126	28	.	.	PUNCT
arjefm-1230	127	1	quality	quality	NOUN
arjefm-1230	127	2	improvement	improvement	NOUN
arjefm-1230	127	3	theory	theory	NOUN
arjefm-1230	127	4	quality	quality	NOUN
arjefm-1230	127	5	improvement	improvement	NOUN
arjefm-1230	127	6	theory	theory	NOUN
arjefm-1230	127	7	was	be	AUX
arjefm-1230	127	8	brought	bring	VERB
arjefm-1230	127	9	forth	forth	ADP
arjefm-1230	127	10	by	by	ADP
arjefm-1230	127	11	deming	deming	PROPN
arjefm-1230	127	12	in	in	ADP
arjefm-1230	127	13	1986	1986	NUM
arjefm-1230	127	14	.	.	PUNCT
arjefm-1230	128	1	it	it	PRON
arjefm-1230	128	2	states	state	VERB
arjefm-1230	128	3	that	that	SCONJ
arjefm-1230	128	4	a	a	DET
arjefm-1230	128	5	characteristic	characteristic	NOUN
arjefm-1230	128	6	of	of	ADP
arjefm-1230	128	7	quality	quality	NOUN
arjefm-1230	128	8	management	management	NOUN
arjefm-1230	128	9	belief	belief	NOUN
arjefm-1230	128	10	is	be	AUX
arjefm-1230	128	11	that	that	SCONJ
arjefm-1230	128	12	it	it	PRON
arjefm-1230	128	13	places	place	VERB
arjefm-1230	128	14	total	total	ADJ
arjefm-1230	128	15	control	control	NOUN
arjefm-1230	128	16	of	of	ADP
arjefm-1230	128	17	firms	firm	NOUN
arjefm-1230	128	18	directly	directly	ADV
arjefm-1230	128	19	in	in	ADP
arjefm-1230	128	20	the	the	DET
arjefm-1230	128	21	hands	hand	NOUN
arjefm-1230	128	22	of	of	ADP
arjefm-1230	128	23	top	top	ADJ
arjefm-1230	128	24	management	management	NOUN
arjefm-1230	128	25	.	.	PUNCT
arjefm-1230	129	1	the	the	DET
arjefm-1230	129	2	theory	theory	NOUN
arjefm-1230	129	3	opines	opine	VERB
arjefm-1230	129	4	that	that	SCONJ
arjefm-1230	129	5	the	the	DET
arjefm-1230	129	6	executive	executive	NOUN
arjefm-1230	129	7	is	be	AUX
arjefm-1230	129	8	accountable	accountable	ADJ
arjefm-1230	129	9	for	for	ADP
arjefm-1230	129	10	the	the	DET
arjefm-1230	129	11	systems	system	NOUN
arjefm-1230	129	12	and	and	CCONJ
arjefm-1230	129	13	that	that	SCONJ
arjefm-1230	129	14	80	80	NUM
arjefm-1230	129	15	percent	percent	NOUN
arjefm-1230	129	16	of	of	ADP
arjefm-1230	129	17	organizational	organizational	ADJ
arjefm-1230	129	18	issues	issue	NOUN
arjefm-1230	129	19	are	be	AUX
arjefm-1230	129	20	generated	generate	VERB
arjefm-1230	129	21	by	by	ADP
arjefm-1230	129	22	the	the	DET
arjefm-1230	129	23	system	system	NOUN
arjefm-1230	129	24	.	.	PUNCT
arjefm-1230	130	1	(	(	PUNCT
arjefm-1230	130	2	hill,1995	hill,1995	ADJ
arjefm-1230	130	3	)	)	PUNCT
arjefm-1230	130	4	.	.	PUNCT
arjefm-1230	131	1	deming	deming	PROPN
arjefm-1230	131	2	(	(	PUNCT
arjefm-1230	131	3	1986	1986	NUM
arjefm-1230	131	4	)	)	PUNCT
arjefm-1230	131	5	believed	believe	VERB
arjefm-1230	131	6	that	that	SCONJ
arjefm-1230	131	7	a	a	DET
arjefm-1230	131	8	systematic	systematic	ADJ
arjefm-1230	131	9	approach	approach	NOUN
arjefm-1230	131	10	is	be	AUX
arjefm-1230	131	11	the	the	DET
arjefm-1230	131	12	best	good	ADJ
arjefm-1230	131	13	approach	approach	NOUN
arjefm-1230	131	14	to	to	ADP
arjefm-1230	131	15	problem	problem	NOUN
arjefm-1230	131	16	-	-	PUNCT
arjefm-1230	131	17	solving	solving	NOUN
arjefm-1230	131	18	.	.	PUNCT
arjefm-1230	132	1	under	under	ADP
arjefm-1230	132	2	this	this	DET
arjefm-1230	132	3	approach	approach	NOUN
arjefm-1230	132	4	,	,	PUNCT
arjefm-1230	132	5	the	the	DET
arjefm-1230	132	6	plan	plan	NOUN
arjefm-1230	132	7	do	do	AUX
arjefm-1230	132	8	check	check	VERB
arjefm-1230	132	9	act	act	NOUN
arjefm-1230	132	10	cycle	cycle	NOUN
arjefm-1230	132	11	(	(	PUNCT
arjefm-1230	132	12	pdca	pdca	PROPN
arjefm-1230	132	13	)	)	PUNCT
arjefm-1230	132	14	was	be	AUX
arjefm-1230	132	15	encouraged	encourage	VERB
arjefm-1230	132	16	.	.	PUNCT
arjefm-1230	133	1	pdca	pdca	PROPN
arjefm-1230	133	2	is	be	AUX
arjefm-1230	133	3	a	a	DET
arjefm-1230	133	4	concept	concept	NOUN
arjefm-1230	133	5	that	that	PRON
arjefm-1230	133	6	aims	aim	VERB
arjefm-1230	133	7	to	to	PART
arjefm-1230	133	8	continually	continually	ADV
arjefm-1230	133	9	encourage	encourage	VERB
arjefm-1230	133	10	productivity	productivity	NOUN
arjefm-1230	133	11	,	,	PUNCT
arjefm-1230	133	12	thereby	thereby	ADV
arjefm-1230	133	13	bridging	bridge	VERB
arjefm-1230	133	14	the	the	DET
arjefm-1230	133	15	gap	gap	NOUN
arjefm-1230	133	16	between	between	ADP
arjefm-1230	133	17	consumers	consumer	NOUN
arjefm-1230	133	18	'	'	PART
arjefm-1230	133	19	needs	need	NOUN
arjefm-1230	133	20	and	and	CCONJ
arjefm-1230	133	21	the	the	DET
arjefm-1230	133	22	production	production	NOUN
arjefm-1230	133	23	of	of	ADP
arjefm-1230	133	24	agricultural	agricultural	ADJ
arjefm-1230	133	25	industries	industry	NOUN
arjefm-1230	133	26	.	.	PUNCT
arjefm-1230	134	1	deming	deming	PROPN
arjefm-1230	134	2	's	's	PART
arjefm-1230	134	3	quality	quality	NOUN
arjefm-1230	134	4	improvement	improvement	NOUN
arjefm-1230	134	5	theory	theory	NOUN
arjefm-1230	134	6	is	be	AUX
arjefm-1230	134	7	significant	significant	ADJ
arjefm-1230	134	8	to	to	ADP
arjefm-1230	134	9	this	this	DET
arjefm-1230	134	10	research	research	NOUN
arjefm-1230	134	11	because	because	SCONJ
arjefm-1230	134	12	tqm	tqm	ADJ
arjefm-1230	134	13	practices	practice	NOUN
arjefm-1230	134	14	are	be	AUX
arjefm-1230	134	15	utilized	utilize	VERB
arjefm-1230	134	16	in	in	ADP
arjefm-1230	134	17	promoting	promote	VERB
arjefm-1230	134	18	the	the	DET
arjefm-1230	134	19	quality	quality	NOUN
arjefm-1230	134	20	of	of	ADP
arjefm-1230	134	21	goods	good	NOUN
arjefm-1230	134	22	and	and	CCONJ
arjefm-1230	134	23	services	service	NOUN
arjefm-1230	134	24	through	through	ADP
arjefm-1230	134	25	constant	constant	ADJ
arjefm-1230	134	26	advancement	advancement	NOUN
arjefm-1230	134	27	,	,	PUNCT
arjefm-1230	134	28	which	which	DET
arjefm-1230	134	29	firms	firm	NOUN
arjefm-1230	134	30	can	can	AUX
arjefm-1230	134	31	use	use	VERB
arjefm-1230	134	32	to	to	PART
arjefm-1230	134	33	achieve	achieve	VERB
arjefm-1230	134	34	a	a	DET
arjefm-1230	134	35	high	high	ADJ
arjefm-1230	134	36	level	level	NOUN
arjefm-1230	134	37	of	of	ADP
arjefm-1230	134	38	growth	growth	NOUN
arjefm-1230	134	39	.	.	PUNCT
arjefm-1230	135	1	this	this	DET
arjefm-1230	135	2	notion	notion	NOUN
arjefm-1230	135	3	of	of	ADP
arjefm-1230	135	4	quality	quality	NOUN
arjefm-1230	135	5	improvement	improvement	NOUN
arjefm-1230	135	6	theory	theory	NOUN
arjefm-1230	135	7	supports	support	VERB
arjefm-1230	135	8	the	the	DET
arjefm-1230	135	9	variable	variable	NOUN
arjefm-1230	135	10	on	on	ADP
arjefm-1230	135	11	customer	customer	NOUN
arjefm-1230	135	12	focus	focus	NOUN
arjefm-1230	135	13	.	.	PUNCT
arjefm-1230	136	1	2.3	2.3	NUM
arjefm-1230	136	2	empirical	empirical	ADJ
arjefm-1230	136	3	review	review	NOUN
arjefm-1230	136	4	sofijanova	sofijanova	X
arjefm-1230	136	5	and	and	CCONJ
arjefm-1230	136	6	zabijakin	zabijakin	NOUN
arjefm-1230	136	7	-	-	PUNCT
arjefm-1230	136	8	chatleska	chatleska	NOUN
arjefm-1230	136	9	(	(	PUNCT
arjefm-1230	136	10	2013	2013	NUM
arjefm-1230	136	11	)	)	PUNCT
arjefm-1230	136	12	conducted	conduct	VERB
arjefm-1230	136	13	a	a	DET
arjefm-1230	136	14	study	study	NOUN
arjefm-1230	136	15	to	to	PART
arjefm-1230	136	16	investigate	investigate	VERB
arjefm-1230	136	17	the	the	DET
arjefm-1230	136	18	relationship	relationship	NOUN
arjefm-1230	136	19	between	between	ADP
arjefm-1230	136	20	employee	employee	NOUN
arjefm-1230	136	21	involvement	involvement	NOUN
arjefm-1230	136	22	in	in	ADP
arjefm-1230	136	23	decision	decision	NOUN
arjefm-1230	136	24	-	-	PUNCT
arjefm-1230	136	25	making	making	NOUN
arjefm-1230	136	26	and	and	CCONJ
arjefm-1230	136	27	problem	problem	NOUN
arjefm-1230	136	28	-	-	PUNCT
arjefm-1230	136	29	solving	solving	NOUN
arjefm-1230	136	30	,	,	PUNCT
arjefm-1230	136	31	and	and	CCONJ
arjefm-1230	136	32	a	a	DET
arjefm-1230	136	33	firm	firm	NOUN
arjefm-1230	136	34	’s	’s	PART
arjefm-1230	136	35	performance	performance	NOUN
arjefm-1230	136	36	in	in	ADP
arjefm-1230	136	37	the	the	DET
arjefm-1230	136	38	manufacturing	manufacturing	NOUN
arjefm-1230	136	39	sector	sector	NOUN
arjefm-1230	136	40	in	in	ADP
arjefm-1230	136	41	the	the	DET
arjefm-1230	136	42	republic	republic	NOUN
arjefm-1230	136	43	of	of	ADP
arjefm-1230	136	44	macedonia	macedonia	PROPN
arjefm-1230	136	45	.	.	PUNCT
arjefm-1230	137	1	the	the	DET
arjefm-1230	137	2	study	study	NOUN
arjefm-1230	137	3	aims	aim	VERB
arjefm-1230	137	4	to	to	PART
arjefm-1230	137	5	evaluate	evaluate	VERB
arjefm-1230	137	6	the	the	DET
arjefm-1230	137	7	relationship	relationship	NOUN
arjefm-1230	137	8	between	between	ADP
arjefm-1230	137	9	employee	employee	NOUN
arjefm-1230	137	10	involvement	involvement	NOUN
arjefm-1230	137	11	in	in	ADP
arjefm-1230	137	12	decision	decision	NOUN
arjefm-1230	137	13	-	-	PUNCT
arjefm-1230	137	14	making	making	NOUN
arjefm-1230	137	15	and	and	CCONJ
arjefm-1230	137	16	problem	problem	NOUN
arjefm-1230	137	17	-	-	PUNCT
arjefm-1230	137	18	solving	solving	NOUN
arjefm-1230	137	19	and	and	CCONJ
arjefm-1230	137	20	the	the	DET
arjefm-1230	137	21	perceived	perceive	VERB
arjefm-1230	137	22	organizational	organizational	ADJ
arjefm-1230	137	23	performance	performance	NOUN
arjefm-1230	137	24	of	of	ADP
arjefm-1230	137	25	the	the	DET
arjefm-1230	137	26	manufacturing	manufacturing	NOUN
arjefm-1230	137	27	sector	sector	NOUN
arjefm-1230	137	28	in	in	ADP
arjefm-1230	137	29	the	the	DET
arjefm-1230	137	30	republic	republic	NOUN
arjefm-1230	137	31	of	of	ADP
arjefm-1230	137	32	macedonia	macedonia	PROPN
arjefm-1230	137	33	.	.	PUNCT
arjefm-1230	138	1	a	a	DET
arjefm-1230	138	2	survey	survey	NOUN
arjefm-1230	138	3	research	research	NOUN
arjefm-1230	138	4	design	design	NOUN
arjefm-1230	138	5	was	be	AUX
arjefm-1230	138	6	used	use	VERB
arjefm-1230	138	7	.	.	PUNCT
arjefm-1230	139	1	the	the	DET
arjefm-1230	139	2	results	result	NOUN
arjefm-1230	139	3	revealed	reveal	VERB
arjefm-1230	139	4	that	that	SCONJ
arjefm-1230	139	5	effective	effective	ADJ
arjefm-1230	139	6	use	use	NOUN
arjefm-1230	139	7	of	of	ADP
arjefm-1230	139	8	employee	employee	NOUN
arjefm-1230	139	9	involvement	involvement	NOUN
arjefm-1230	139	10	is	be	AUX
arjefm-1230	139	11	positively	positively	ADV
arjefm-1230	139	12	related	relate	VERB
arjefm-1230	139	13	to	to	ADP
arjefm-1230	139	14	perceived	perceive	VERB
arjefm-1230	139	15	organizational	organizational	ADJ
arjefm-1230	139	16	performance	performance	NOUN
arjefm-1230	139	17	.	.	PUNCT
arjefm-1230	140	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	140	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	141	1	american	american	PROPN
arjefm-1230	141	2	research	research	PROPN
arjefm-1230	141	3	journal	journal	PROPN
arjefm-1230	141	4	of	of	ADP
arjefm-1230	141	5	economics	economic	NOUN
arjefm-1230	141	6	,	,	PUNCT
arjefm-1230	141	7	finance	finance	NOUN
arjefm-1230	141	8	and	and	CCONJ
arjefm-1230	141	9	management	management	NOUN
arjefm-1230	141	10	volume	volume	NOUN
arjefm-1230	141	11	13	13	NUM
arjefm-1230	141	12	issue	issue	NOUN
arjefm-1230	141	13	3	3	NUM
arjefm-1230	141	14	,	,	PUNCT
arjefm-1230	141	15	july	july	PROPN
arjefm-1230	141	16	-	-	PUNCT
arjefm-1230	141	17	september	september	PROPN
arjefm-1230	141	18	2025	2025	NUM
arjefm-1230	141	19	issn	issn	NOUN
arjefm-1230	141	20	:	:	PUNCT
arjefm-1230	141	21	2836	2836	NUM
arjefm-1230	141	22	-	-	SYM
arjefm-1230	141	23	9416	9416	NUM
arjefm-1230	141	24	impact	impact	NOUN
arjefm-1230	141	25	factor	factor	NOUN
arjefm-1230	141	26	:	:	PUNCT
arjefm-1230	141	27	6.41	6.41	NUM
arjefm-1230	141	28	journal	journal	NOUN
arjefm-1230	141	29	homepage	homepage	NOUN
arjefm-1230	141	30	:	:	PUNCT
arjefm-1230	141	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	141	32	email	email	NOUN
arjefm-1230	141	33	:	:	PUNCT
arjefm-1230	141	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	141	35	official	official	ADJ
arjefm-1230	141	36	journal	journal	PROPN
arjefm-1230	141	37	of	of	ADP
arjefm-1230	141	38	america	america	PROPN
arjefm-1230	141	39	serial	serial	PROPN
arjefm-1230	141	40	publication	publication	NOUN
arjefm-1230	141	41	american	american	PROPN
arjefm-1230	141	42	research	research	PROPN
arjefm-1230	141	43	journal	journal	PROPN
arjefm-1230	141	44	of	of	ADP
arjefm-1230	141	45	economics	economic	NOUN
arjefm-1230	141	46	,	,	PUNCT
arjefm-1230	141	47	finance	finance	NOUN
arjefm-1230	141	48	and	and	CCONJ
arjefm-1230	141	49	management	management	NOUN
arjefm-1230	141	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	141	51	,	,	PUNCT
arjefm-1230	141	52	email	email	NOUN
arjefm-1230	141	53	:	:	PUNCT
arjefm-1230	142	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	143	1	60	60	NUM
arjefm-1230	144	1	|	|	ADV
arjefm-1230	144	2	p	p	X
arjefm-1230	144	3	a	a	DET
arjefm-1230	144	4	g	g	NOUN
arjefm-1230	144	5	e	e	PROPN
arjefm-1230	144	6	asad	asad	PROPN
arjefm-1230	144	7	et	et	PROPN
arjefm-1230	144	8	al	al	PROPN
arjefm-1230	144	9	(	(	PUNCT
arjefm-1230	144	10	2016	2016	NUM
arjefm-1230	144	11	)	)	PUNCT
arjefm-1230	144	12	conducted	conduct	VERB
arjefm-1230	144	13	a	a	DET
arjefm-1230	144	14	study	study	NOUN
arjefm-1230	144	15	of	of	ADP
arjefm-1230	144	16	the	the	DET
arjefm-1230	144	17	relationship	relationship	NOUN
arjefm-1230	144	18	between	between	ADP
arjefm-1230	144	19	customer	customer	NOUN
arjefm-1230	144	20	focus	focus	NOUN
arjefm-1230	144	21	and	and	CCONJ
arjefm-1230	144	22	organizational	organizational	ADJ
arjefm-1230	144	23	performance	performance	NOUN
arjefm-1230	144	24	in	in	ADP
arjefm-1230	144	25	telecommunication	telecommunication	NOUN
arjefm-1230	144	26	organizations	organization	NOUN
arjefm-1230	144	27	in	in	ADP
arjefm-1230	144	28	pakistan	pakistan	PROPN
arjefm-1230	144	29	.	.	PUNCT
arjefm-1230	145	1	the	the	DET
arjefm-1230	145	2	study	study	NOUN
arjefm-1230	145	3	aims	aim	VERB
arjefm-1230	145	4	to	to	PART
arjefm-1230	145	5	explore	explore	VERB
arjefm-1230	145	6	the	the	DET
arjefm-1230	145	7	relationship	relationship	NOUN
arjefm-1230	145	8	between	between	ADP
arjefm-1230	145	9	seven	seven	NUM
arjefm-1230	145	10	characteristics	characteristic	NOUN
arjefm-1230	145	11	of	of	ADP
arjefm-1230	145	12	quality	quality	NOUN
arjefm-1230	145	13	culture	culture	NOUN
arjefm-1230	145	14	;	;	PUNCT
arjefm-1230	145	15	employee	employee	NOUN
arjefm-1230	145	16	involvement	involvement	NOUN
arjefm-1230	145	17	,	,	PUNCT
arjefm-1230	145	18	senior	senior	ADJ
arjefm-1230	145	19	management	management	NOUN
arjefm-1230	145	20	leadership	leadership	NOUN
arjefm-1230	145	21	,	,	PUNCT
arjefm-1230	145	22	effect	effect	NOUN
arjefm-1230	145	23	of	of	ADP
arjefm-1230	145	24	the	the	DET
arjefm-1230	145	25	ceo	ceo	NOUN
arjefm-1230	145	26	,	,	PUNCT
arjefm-1230	145	27	supplier	supplier	NOUN
arjefm-1230	145	28	partnership	partnership	NOUN
arjefm-1230	145	29	,	,	PUNCT
arjefm-1230	145	30	customer	customer	NOUN
arjefm-1230	145	31	focus	focus	NOUN
arjefm-1230	145	32	,	,	PUNCT
arjefm-1230	145	33	teamwork	teamwork	NOUN
arjefm-1230	145	34	,	,	PUNCT
arjefm-1230	145	35	and	and	CCONJ
arjefm-1230	145	36	open	open	VERB
arjefm-1230	145	37	corporate	corporate	ADJ
arjefm-1230	145	38	culture	culture	NOUN
arjefm-1230	145	39	with	with	ADP
arjefm-1230	145	40	organizational	organizational	ADJ
arjefm-1230	145	41	performance	performance	NOUN
arjefm-1230	145	42	and	and	CCONJ
arjefm-1230	145	43	the	the	DET
arjefm-1230	145	44	mediating	mediate	VERB
arjefm-1230	145	45	effect	effect	NOUN
arjefm-1230	145	46	of	of	ADP
arjefm-1230	145	47	competitive	competitive	ADJ
arjefm-1230	145	48	advantage	advantage	NOUN
arjefm-1230	145	49	and	and	CCONJ
arjefm-1230	145	50	the	the	DET
arjefm-1230	145	51	moderating	moderate	VERB
arjefm-1230	145	52	effect	effect	NOUN
arjefm-1230	145	53	of	of	ADP
arjefm-1230	145	54	human	human	ADJ
arjefm-1230	145	55	resources	resource	NOUN
arjefm-1230	145	56	in	in	ADP
arjefm-1230	145	57	telecommunication	telecommunication	NOUN
arjefm-1230	145	58	companies	company	NOUN
arjefm-1230	145	59	in	in	ADP
arjefm-1230	145	60	pakistan	pakistan	PROPN
arjefm-1230	145	61	.	.	PUNCT
arjefm-1230	146	1	the	the	DET
arjefm-1230	146	2	study	study	NOUN
arjefm-1230	146	3	was	be	AUX
arjefm-1230	146	4	done	do	VERB
arjefm-1230	146	5	using	use	VERB
arjefm-1230	146	6	content	content	NOUN
arjefm-1230	146	7	and	and	CCONJ
arjefm-1230	146	8	construct	construct	VERB
arjefm-1230	146	9	validity	validity	NOUN
arjefm-1230	146	10	.	.	PUNCT
arjefm-1230	147	1	the	the	DET
arjefm-1230	147	2	results	result	NOUN
arjefm-1230	147	3	revealed	reveal	VERB
arjefm-1230	147	4	that	that	SCONJ
arjefm-1230	147	5	there	there	PRON
arjefm-1230	147	6	is	be	VERB
arjefm-1230	147	7	a	a	DET
arjefm-1230	147	8	positive	positive	ADJ
arjefm-1230	147	9	and	and	CCONJ
arjefm-1230	147	10	significant	significant	ADJ
arjefm-1230	147	11	association	association	NOUN
arjefm-1230	147	12	between	between	ADP
arjefm-1230	147	13	quality	quality	NOUN
arjefm-1230	147	14	culture	culture	NOUN
arjefm-1230	147	15	and	and	CCONJ
arjefm-1230	147	16	organizational	organizational	ADJ
arjefm-1230	147	17	performance	performance	NOUN
arjefm-1230	147	18	of	of	ADP
arjefm-1230	147	19	telecom	telecom	NOUN
arjefm-1230	147	20	organizations	organization	NOUN
arjefm-1230	147	21	in	in	ADP
arjefm-1230	147	22	pakistan	pakistan	PROPN
arjefm-1230	147	23	.	.	PUNCT
arjefm-1230	148	1	nagarajan	nagarajan	PROPN
arjefm-1230	148	2	(	(	PUNCT
arjefm-1230	148	3	2017	2017	NUM
arjefm-1230	148	4	)	)	PUNCT
arjefm-1230	148	5	conducted	conduct	VERB
arjefm-1230	148	6	to	to	ADP
arjefm-1230	148	7	examination	examination	NOUN
arjefm-1230	148	8	of	of	ADP
arjefm-1230	148	9	the	the	DET
arjefm-1230	148	10	factors	factor	NOUN
arjefm-1230	148	11	that	that	PRON
arjefm-1230	148	12	influence	influence	VERB
arjefm-1230	148	13	total	total	ADJ
arjefm-1230	148	14	employee	employee	NOUN
arjefm-1230	148	15	involvement	involvement	NOUN
arjefm-1230	148	16	(	(	PUNCT
arjefm-1230	148	17	tei	tei	NOUN
arjefm-1230	148	18	)	)	PUNCT
arjefm-1230	148	19	at	at	ADP
arjefm-1230	148	20	the	the	DET
arjefm-1230	148	21	organization	organization	NOUN
arjefm-1230	148	22	level	level	NOUN
arjefm-1230	148	23	of	of	ADP
arjefm-1230	148	24	a	a	DET
arjefm-1230	148	25	cutting	cut	VERB
arjefm-1230	148	26	tool	tool	NOUN
arjefm-1230	148	27	manufacturing	manufacture	VERB
arjefm-1230	148	28	company	company	NOUN
arjefm-1230	148	29	in	in	ADP
arjefm-1230	148	30	bangalore	bangalore	PROPN
arjefm-1230	148	31	,	,	PUNCT
arjefm-1230	148	32	india	india	PROPN
arjefm-1230	148	33	.	.	PUNCT
arjefm-1230	149	1	the	the	DET
arjefm-1230	149	2	study	study	NOUN
arjefm-1230	149	3	aims	aim	VERB
arjefm-1230	149	4	to	to	PART
arjefm-1230	149	5	discuss	discuss	VERB
arjefm-1230	149	6	the	the	DET
arjefm-1230	149	7	different	different	ADJ
arjefm-1230	149	8	tools	tool	NOUN
arjefm-1230	149	9	used	use	VERB
arjefm-1230	149	10	by	by	ADP
arjefm-1230	149	11	the	the	DET
arjefm-1230	149	12	organization	organization	NOUN
arjefm-1230	149	13	for	for	ADP
arjefm-1230	149	14	employee	employee	NOUN
arjefm-1230	149	15	engagement	engagement	NOUN
arjefm-1230	149	16	,	,	PUNCT
arjefm-1230	149	17	to	to	PART
arjefm-1230	149	18	understand	understand	VERB
arjefm-1230	149	19	the	the	DET
arjefm-1230	149	20	levels	level	NOUN
arjefm-1230	149	21	of	of	ADP
arjefm-1230	149	22	employee	employee	NOUN
arjefm-1230	149	23	participation	participation	NOUN
arjefm-1230	149	24	in	in	ADP
arjefm-1230	149	25	the	the	DET
arjefm-1230	149	26	tei	tei	NOUN
arjefm-1230	149	27	events	event	NOUN
arjefm-1230	149	28	,	,	PUNCT
arjefm-1230	149	29	to	to	PART
arjefm-1230	149	30	understand	understand	VERB
arjefm-1230	149	31	the	the	DET
arjefm-1230	149	32	factors	factor	NOUN
arjefm-1230	149	33	affecting	affect	VERB
arjefm-1230	149	34	employee	employee	NOUN
arjefm-1230	149	35	participation	participation	NOUN
arjefm-1230	149	36	in	in	ADP
arjefm-1230	149	37	the	the	DET
arjefm-1230	149	38	tei	tei	NOUN
arjefm-1230	149	39	events	event	NOUN
arjefm-1230	149	40	,	,	PUNCT
arjefm-1230	149	41	and	and	CCONJ
arjefm-1230	149	42	to	to	PART
arjefm-1230	149	43	identify	identify	VERB
arjefm-1230	149	44	a	a	DET
arjefm-1230	149	45	process	process	NOUN
arjefm-1230	149	46	for	for	ADP
arjefm-1230	149	47	successful	successful	ADJ
arjefm-1230	149	48	implementation	implementation	NOUN
arjefm-1230	149	49	of	of	ADP
arjefm-1230	149	50	tei	tei	NOUN
arjefm-1230	149	51	events	event	NOUN
arjefm-1230	149	52	in	in	ADP
arjefm-1230	149	53	a	a	DET
arjefm-1230	149	54	manufacturing	manufacture	VERB
arjefm-1230	149	55	company	company	NOUN
arjefm-1230	149	56	in	in	ADP
arjefm-1230	149	57	bangalore	bangalore	PROPN
arjefm-1230	149	58	,	,	PUNCT
arjefm-1230	149	59	india	india	PROPN
arjefm-1230	149	60	.	.	PUNCT
arjefm-1230	150	1	a	a	DET
arjefm-1230	150	2	case	case	NOUN
arjefm-1230	150	3	study	study	NOUN
arjefm-1230	150	4	approach	approach	NOUN
arjefm-1230	150	5	was	be	AUX
arjefm-1230	150	6	used	use	VERB
arjefm-1230	150	7	for	for	ADP
arjefm-1230	150	8	this	this	DET
arjefm-1230	150	9	study	study	NOUN
arjefm-1230	150	10	.	.	PUNCT
arjefm-1230	151	1	the	the	DET
arjefm-1230	151	2	results	result	NOUN
arjefm-1230	151	3	revealed	reveal	VERB
arjefm-1230	151	4	that	that	SCONJ
arjefm-1230	151	5	several	several	ADJ
arjefm-1230	151	6	factors	factor	NOUN
arjefm-1230	151	7	resulted	result	VERB
arjefm-1230	151	8	in	in	ADP
arjefm-1230	151	9	the	the	DET
arjefm-1230	151	10	inability	inability	NOUN
arjefm-1230	151	11	of	of	ADP
arjefm-1230	151	12	the	the	DET
arjefm-1230	151	13	organization	organization	NOUN
arjefm-1230	151	14	to	to	PART
arjefm-1230	151	15	achieve	achieve	VERB
arjefm-1230	151	16	the	the	DET
arjefm-1230	151	17	goal	goal	NOUN
arjefm-1230	151	18	of	of	ADP
arjefm-1230	151	19	employee	employee	NOUN
arjefm-1230	151	20	participation	participation	NOUN
arjefm-1230	151	21	levels	level	NOUN
arjefm-1230	151	22	in	in	ADP
arjefm-1230	151	23	the	the	DET
arjefm-1230	151	24	tei	tei	NOUN
arjefm-1230	151	25	events	event	NOUN
arjefm-1230	151	26	.	.	PUNCT
arjefm-1230	152	1	kavulya	kavulya	PROPN
arjefm-1230	152	2	et	et	PROPN
arjefm-1230	152	3	al	al	PROPN
arjefm-1230	152	4	(	(	PUNCT
arjefm-1230	152	5	2018	2018	NUM
arjefm-1230	152	6	)	)	PUNCT
arjefm-1230	152	7	conducted	conduct	VERB
arjefm-1230	152	8	a	a	DET
arjefm-1230	152	9	study	study	NOUN
arjefm-1230	152	10	to	to	PART
arjefm-1230	152	11	examine	examine	VERB
arjefm-1230	152	12	the	the	DET
arjefm-1230	152	13	effect	effect	NOUN
arjefm-1230	152	14	of	of	ADP
arjefm-1230	152	15	customer	customer	NOUN
arjefm-1230	152	16	focus	focus	NOUN
arjefm-1230	152	17	strategy	strategy	NOUN
arjefm-1230	152	18	on	on	ADP
arjefm-1230	152	19	the	the	DET
arjefm-1230	152	20	performance	performance	NOUN
arjefm-1230	152	21	of	of	ADP
arjefm-1230	152	22	savings	saving	NOUN
arjefm-1230	152	23	and	and	CCONJ
arjefm-1230	152	24	credit	credit	NOUN
arjefm-1230	152	25	cooperative	cooperative	ADJ
arjefm-1230	152	26	organizations	organization	NOUN
arjefm-1230	152	27	(	(	PUNCT
arjefm-1230	152	28	saccos	saccos	PROPN
arjefm-1230	152	29	)	)	PUNCT
arjefm-1230	152	30	in	in	ADP
arjefm-1230	152	31	kenya	kenya	PROPN
arjefm-1230	152	32	.	.	PUNCT
arjefm-1230	153	1	the	the	DET
arjefm-1230	153	2	study	study	NOUN
arjefm-1230	153	3	aims	aim	VERB
arjefm-1230	153	4	to	to	PART
arjefm-1230	153	5	evaluate	evaluate	VERB
arjefm-1230	153	6	the	the	DET
arjefm-1230	153	7	relationship	relationship	NOUN
arjefm-1230	153	8	between	between	ADP
arjefm-1230	153	9	customer	customer	NOUN
arjefm-1230	153	10	focus	focus	NOUN
arjefm-1230	153	11	strategy	strategy	NOUN
arjefm-1230	153	12	and	and	CCONJ
arjefm-1230	153	13	the	the	DET
arjefm-1230	153	14	performance	performance	NOUN
arjefm-1230	153	15	of	of	ADP
arjefm-1230	153	16	saccos	saccos	PROPN
arjefm-1230	153	17	in	in	ADP
arjefm-1230	153	18	kenya	kenya	PROPN
arjefm-1230	153	19	.	.	PUNCT
arjefm-1230	154	1	a	a	DET
arjefm-1230	154	2	cross	cross	ADJ
arjefm-1230	154	3	-	-	ADJ
arjefm-1230	154	4	sectional	sectional	ADJ
arjefm-1230	154	5	survey	survey	NOUN
arjefm-1230	154	6	with	with	ADP
arjefm-1230	154	7	a	a	DET
arjefm-1230	154	8	descriptive	descriptive	ADJ
arjefm-1230	154	9	research	research	NOUN
arjefm-1230	154	10	design	design	NOUN
arjefm-1230	154	11	was	be	AUX
arjefm-1230	154	12	used	use	VERB
arjefm-1230	154	13	for	for	ADP
arjefm-1230	154	14	this	this	DET
arjefm-1230	154	15	research	research	NOUN
arjefm-1230	154	16	.	.	PUNCT
arjefm-1230	155	1	the	the	DET
arjefm-1230	155	2	results	result	NOUN
arjefm-1230	155	3	revealed	reveal	VERB
arjefm-1230	155	4	that	that	SCONJ
arjefm-1230	155	5	the	the	DET
arjefm-1230	155	6	customer	customer	NOUN
arjefm-1230	155	7	focus	focus	NOUN
arjefm-1230	155	8	strategy	strategy	NOUN
arjefm-1230	155	9	has	have	VERB
arjefm-1230	155	10	a	a	DET
arjefm-1230	155	11	positive	positive	ADJ
arjefm-1230	155	12	and	and	CCONJ
arjefm-1230	155	13	significant	significant	ADJ
arjefm-1230	155	14	effect	effect	NOUN
arjefm-1230	155	15	on	on	ADP
arjefm-1230	155	16	the	the	DET
arjefm-1230	155	17	performance	performance	NOUN
arjefm-1230	155	18	of	of	ADP
arjefm-1230	155	19	saccos	saccos	PROPN
arjefm-1230	155	20	in	in	ADP
arjefm-1230	155	21	kenya	kenya	PROPN
arjefm-1230	155	22	.	.	PUNCT
arjefm-1230	156	1	3	3	X
arjefm-1230	156	2	.	.	X
arjefm-1230	156	3	methodology	methodology	NOUN
arjefm-1230	156	4	a	a	DET
arjefm-1230	156	5	quantitative	quantitative	ADJ
arjefm-1230	156	6	survey	survey	NOUN
arjefm-1230	156	7	was	be	AUX
arjefm-1230	156	8	used	use	VERB
arjefm-1230	156	9	in	in	ADP
arjefm-1230	156	10	the	the	DET
arjefm-1230	156	11	study	study	NOUN
arjefm-1230	156	12	to	to	PART
arjefm-1230	156	13	investigate	investigate	VERB
arjefm-1230	156	14	the	the	DET
arjefm-1230	156	15	effects	effect	NOUN
arjefm-1230	156	16	of	of	ADP
arjefm-1230	156	17	customer	customer	NOUN
arjefm-1230	156	18	focus	focus	NOUN
arjefm-1230	156	19	and	and	CCONJ
arjefm-1230	156	20	total	total	ADJ
arjefm-1230	156	21	employee	employee	NOUN
arjefm-1230	156	22	involvement	involvement	NOUN
arjefm-1230	156	23	on	on	ADP
arjefm-1230	156	24	the	the	DET
arjefm-1230	156	25	performance	performance	NOUN
arjefm-1230	156	26	of	of	ADP
arjefm-1230	156	27	corporate	corporate	ADJ
arjefm-1230	156	28	organizations	organization	NOUN
arjefm-1230	156	29	in	in	ADP
arjefm-1230	156	30	southeast	southeast	PROPN
arjefm-1230	156	31	nigeria	nigeria	PROPN
arjefm-1230	156	32	.	.	PUNCT
arjefm-1230	157	1	the	the	DET
arjefm-1230	157	2	study	study	NOUN
arjefm-1230	157	3	included	include	VERB
arjefm-1230	157	4	1,200	1,200	NUM
arjefm-1230	157	5	staff	staff	NOUN
arjefm-1230	157	6	members	member	NOUN
arjefm-1230	157	7	from	from	ADP
arjefm-1230	157	8	the	the	DET
arjefm-1230	157	9	15	15	NUM
arjefm-1230	157	10	organizations	organization	NOUN
arjefm-1230	157	11	chosen	choose	VERB
arjefm-1230	157	12	for	for	ADP
arjefm-1230	157	13	the	the	DET
arjefm-1230	157	14	study	study	NOUN
arjefm-1230	157	15	.	.	PUNCT
arjefm-1230	158	1	based	base	VERB
arjefm-1230	158	2	on	on	ADP
arjefm-1230	158	3	green	green	PROPN
arjefm-1230	158	4	’s	’s	PART
arjefm-1230	158	5	(	(	PUNCT
arjefm-1230	158	6	1991	1991	NUM
arjefm-1230	158	7	)	)	PUNCT
arjefm-1230	158	8	suggestion	suggestion	NOUN
arjefm-1230	158	9	,	,	PUNCT
arjefm-1230	158	10	we	we	PRON
arjefm-1230	158	11	should	should	AUX
arjefm-1230	158	12	have	have	VERB
arjefm-1230	158	13	66	66	NUM
arjefm-1230	158	14	or	or	CCONJ
arjefm-1230	158	15	more	more	ADJ
arjefm-1230	158	16	respondents	respondent	NOUN
arjefm-1230	158	17	,	,	PUNCT
arjefm-1230	158	18	given	give	VERB
arjefm-1230	158	19	that	that	SCONJ
arjefm-1230	158	20	there	there	PRON
arjefm-1230	158	21	are	be	VERB
arjefm-1230	158	22	two	two	NUM
arjefm-1230	158	23	predictors	predictor	NOUN
arjefm-1230	158	24	.	.	PUNCT
arjefm-1230	159	1	nevertheless	nevertheless	ADV
arjefm-1230	159	2	,	,	PUNCT
arjefm-1230	159	3	to	to	PART
arjefm-1230	159	4	ensure	ensure	VERB
arjefm-1230	159	5	the	the	DET
arjefm-1230	159	6	reliability	reliability	NOUN
arjefm-1230	159	7	of	of	ADP
arjefm-1230	159	8	the	the	DET
arjefm-1230	159	9	results	result	NOUN
arjefm-1230	159	10	and	and	CCONJ
arjefm-1230	159	11	to	to	PART
arjefm-1230	159	12	replace	replace	VERB
arjefm-1230	159	13	any	any	DET
arjefm-1230	159	14	missing	missing	ADJ
arjefm-1230	159	15	data	datum	NOUN
arjefm-1230	159	16	,	,	PUNCT
arjefm-1230	159	17	the	the	DET
arjefm-1230	159	18	study	study	NOUN
arjefm-1230	159	19	ultimately	ultimately	ADV
arjefm-1230	159	20	involved	involve	VERB
arjefm-1230	159	21	120	120	NUM
arjefm-1230	159	22	participants	participant	NOUN
arjefm-1230	159	23	randomly	randomly	ADV
arjefm-1230	159	24	selected	select	VERB
arjefm-1230	159	25	from	from	ADP
arjefm-1230	159	26	each	each	DET
arjefm-1230	159	27	department	department	NOUN
arjefm-1230	159	28	in	in	ADP
arjefm-1230	159	29	the	the	DET
arjefm-1230	159	30	selected	select	VERB
arjefm-1230	159	31	organizations	organization	NOUN
arjefm-1230	159	32	.	.	PUNCT
arjefm-1230	160	1	the	the	DET
arjefm-1230	160	2	questionnaire	questionnaire	NOUN
arjefm-1230	160	3	used	use	VERB
arjefm-1230	160	4	for	for	ADP
arjefm-1230	160	5	primary	primary	ADJ
arjefm-1230	160	6	data	datum	NOUN
arjefm-1230	160	7	collection	collection	NOUN
arjefm-1230	160	8	had	have	VERB
arjefm-1230	160	9	items	item	NOUN
arjefm-1230	160	10	that	that	PRON
arjefm-1230	160	11	people	people	NOUN
arjefm-1230	160	12	rated	rate	VERB
arjefm-1230	160	13	using	use	VERB
arjefm-1230	160	14	a	a	DET
arjefm-1230	160	15	5	5	NUM
arjefm-1230	160	16	-	-	PUNCT
arjefm-1230	160	17	point	point	NOUN
arjefm-1230	160	18	likert	likert	ADJ
arjefm-1230	160	19	scale	scale	NOUN
arjefm-1230	160	20	.	.	PUNCT
arjefm-1230	161	1	i	i	PRON
arjefm-1230	161	2	measured	measure	VERB
arjefm-1230	161	3	each	each	DET
arjefm-1230	161	4	construct	construct	NOUN
arjefm-1230	161	5	(	(	PUNCT
arjefm-1230	161	6	customer	customer	NOUN
arjefm-1230	161	7	focus	focus	NOUN
arjefm-1230	161	8	,	,	PUNCT
arjefm-1230	161	9	employee	employee	NOUN
arjefm-1230	161	10	involvement	involvement	NOUN
arjefm-1230	161	11	,	,	PUNCT
arjefm-1230	161	12	and	and	CCONJ
arjefm-1230	161	13	organizational	organizational	ADJ
arjefm-1230	161	14	performance	performance	NOUN
arjefm-1230	161	15	)	)	PUNCT
arjefm-1230	161	16	using	use	VERB
arjefm-1230	161	17	four	four	NUM
arjefm-1230	161	18	items	item	NOUN
arjefm-1230	161	19	.	.	PUNCT
arjefm-1230	162	1	cronbach	cronbach	PROPN
arjefm-1230	162	2	’s	’s	PART
arjefm-1230	162	3	alpha	alpha	ADJ
arjefm-1230	162	4	values	value	NOUN
arjefm-1230	162	5	of	of	ADP
arjefm-1230	162	6	0.81	0.81	NUM
arjefm-1230	162	7	,	,	PUNCT
arjefm-1230	162	8	0.79	0.79	NUM
arjefm-1230	162	9	,	,	PUNCT
arjefm-1230	162	10	and	and	CCONJ
arjefm-1230	162	11	0.85	0.85	NUM
arjefm-1230	162	12	for	for	ADP
arjefm-1230	162	13	customer	customer	NOUN
arjefm-1230	162	14	focus	focus	NOUN
arjefm-1230	162	15	,	,	PUNCT
arjefm-1230	162	16	employee	employee	NOUN
arjefm-1230	162	17	involvement	involvement	NOUN
arjefm-1230	162	18	,	,	PUNCT
arjefm-1230	162	19	and	and	CCONJ
arjefm-1230	162	20	organizational	organizational	ADJ
arjefm-1230	162	21	performance	performance	NOUN
arjefm-1230	162	22	suggest	suggest	VERB
arjefm-1230	162	23	that	that	SCONJ
arjefm-1230	162	24	each	each	DET
arjefm-1230	162	25	scale	scale	NOUN
arjefm-1230	162	26	is	be	AUX
arjefm-1230	162	27	internally	internally	ADV
arjefm-1230	162	28	consistent	consistent	ADJ
arjefm-1230	162	29	.	.	PUNCT
arjefm-1230	163	1	experts	expert	NOUN
arjefm-1230	163	2	reviewed	review	VERB
arjefm-1230	163	3	the	the	DET
arjefm-1230	163	4	content	content	NOUN
arjefm-1230	163	5	to	to	PART
arjefm-1230	163	6	confirm	confirm	VERB
arjefm-1230	163	7	its	its	PRON
arjefm-1230	163	8	relevance	relevance	NOUN
arjefm-1230	163	9	,	,	PUNCT
arjefm-1230	163	10	and	and	CCONJ
arjefm-1230	163	11	a	a	DET
arjefm-1230	163	12	pilot	pilot	NOUN
arjefm-1230	163	13	study	study	NOUN
arjefm-1230	163	14	helped	help	VERB
arjefm-1230	163	15	confirm	confirm	VERB
arjefm-1230	163	16	that	that	SCONJ
arjefm-1230	163	17	the	the	DET
arjefm-1230	163	18	instrument	instrument	NOUN
arjefm-1230	163	19	was	be	AUX
arjefm-1230	163	20	easy	easy	ADJ
arjefm-1230	163	21	to	to	ADP
arjefm-1230	163	22	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	163	23	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	163	24	american	american	PROPN
arjefm-1230	163	25	research	research	PROPN
arjefm-1230	163	26	journal	journal	PROPN
arjefm-1230	163	27	of	of	ADP
arjefm-1230	163	28	economics	economic	NOUN
arjefm-1230	163	29	,	,	PUNCT
arjefm-1230	163	30	finance	finance	NOUN
arjefm-1230	163	31	and	and	CCONJ
arjefm-1230	163	32	management	management	NOUN
arjefm-1230	163	33	volume	volume	NOUN
arjefm-1230	163	34	13	13	NUM
arjefm-1230	163	35	issue	issue	NOUN
arjefm-1230	163	36	3	3	NUM
arjefm-1230	163	37	,	,	PUNCT
arjefm-1230	163	38	july	july	PROPN
arjefm-1230	163	39	-	-	PUNCT
arjefm-1230	163	40	september	september	PROPN
arjefm-1230	163	41	2025	2025	NUM
arjefm-1230	163	42	issn	issn	NOUN
arjefm-1230	163	43	:	:	PUNCT
arjefm-1230	163	44	2836	2836	NUM
arjefm-1230	163	45	-	-	SYM
arjefm-1230	163	46	9416	9416	NUM
arjefm-1230	163	47	impact	impact	NOUN
arjefm-1230	163	48	factor	factor	NOUN
arjefm-1230	163	49	:	:	PUNCT
arjefm-1230	163	50	6.41	6.41	NUM
arjefm-1230	163	51	journal	journal	NOUN
arjefm-1230	163	52	homepage	homepage	NOUN
arjefm-1230	163	53	:	:	PUNCT
arjefm-1230	163	54	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	163	55	email	email	NOUN
arjefm-1230	163	56	:	:	PUNCT
arjefm-1230	163	57	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	163	58	official	official	ADJ
arjefm-1230	163	59	journal	journal	PROPN
arjefm-1230	163	60	of	of	ADP
arjefm-1230	163	61	america	america	PROPN
arjefm-1230	163	62	serial	serial	PROPN
arjefm-1230	163	63	publication	publication	NOUN
arjefm-1230	163	64	american	american	PROPN
arjefm-1230	163	65	research	research	PROPN
arjefm-1230	163	66	journal	journal	PROPN
arjefm-1230	163	67	of	of	ADP
arjefm-1230	163	68	economics	economic	NOUN
arjefm-1230	163	69	,	,	PUNCT
arjefm-1230	163	70	finance	finance	NOUN
arjefm-1230	163	71	and	and	CCONJ
arjefm-1230	163	72	management	management	NOUN
arjefm-1230	163	73	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	163	74	,	,	PUNCT
arjefm-1230	163	75	email	email	NOUN
arjefm-1230	163	76	:	:	PUNCT
arjefm-1230	163	77	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	163	78	61	61	NUM
arjefm-1230	164	1	|	|	ADV
arjefm-1230	164	2	p	p	NOUN
arjefm-1230	164	3	a	a	DET
arjefm-1230	164	4	g	g	NOUN
arjefm-1230	164	5	e	e	NOUN
arjefm-1230	164	6	understand	understand	VERB
arjefm-1230	164	7	.	.	PUNCT
arjefm-1230	165	1	for	for	ADP
arjefm-1230	165	2	the	the	DET
arjefm-1230	165	3	analysis	analysis	NOUN
arjefm-1230	165	4	,	,	PUNCT
arjefm-1230	165	5	spss	spss	PROPN
arjefm-1230	165	6	version	version	PROPN
arjefm-1230	165	7	29	29	NUM
arjefm-1230	165	8	was	be	AUX
arjefm-1230	165	9	used	use	VERB
arjefm-1230	165	10	with	with	ADP
arjefm-1230	165	11	descriptive	descriptive	ADJ
arjefm-1230	165	12	statistics	statistic	NOUN
arjefm-1230	165	13	,	,	PUNCT
arjefm-1230	165	14	pearson	pearson	NOUN
arjefm-1230	165	15	correlation	correlation	NOUN
arjefm-1230	165	16	,	,	PUNCT
arjefm-1230	165	17	and	and	CCONJ
arjefm-1230	165	18	multiple	multiple	ADJ
arjefm-1230	165	19	linear	linear	ADJ
arjefm-1230	165	20	regression	regression	NOUN
arjefm-1230	165	21	.	.	PUNCT
arjefm-1230	166	1	4	4	X
arjefm-1230	166	2	.	.	X
arjefm-1230	166	3	results	result	NOUN
arjefm-1230	166	4	table	table	VERB
arjefm-1230	166	5	1	1	NUM
arjefm-1230	166	6	:	:	PUNCT
arjefm-1230	166	7	demographic	demographic	ADJ
arjefm-1230	166	8	profile	profile	NOUN
arjefm-1230	166	9	of	of	ADP
arjefm-1230	166	10	the	the	DET
arjefm-1230	166	11	respondent	respondent	NOUN
arjefm-1230	166	12	(	(	PUNCT
arjefm-1230	166	13	n=120	n=120	ADJ
arjefm-1230	166	14	)	)	PUNCT
arjefm-1230	166	15	variable	variable	ADJ
arjefm-1230	166	16	category	category	NOUN
arjefm-1230	166	17	frequency	frequency	NOUN
arjefm-1230	166	18	(	(	PUNCT
arjefm-1230	166	19	n	n	CCONJ
arjefm-1230	166	20	)	)	PUNCT
arjefm-1230	166	21	percentage	percentage	NOUN
arjefm-1230	166	22	(	(	PUNCT
arjefm-1230	166	23	%	%	NOUN
arjefm-1230	166	24	)	)	PUNCT
arjefm-1230	166	25	gender	gender	NOUN
arjefm-1230	166	26	male	male	NOUN
arjefm-1230	166	27	68	68	NUM
arjefm-1230	166	28	56.7	56.7	NUM
arjefm-1230	166	29	%	%	NOUN
arjefm-1230	166	30	female	female	ADJ
arjefm-1230	166	31	52	52	NUM
arjefm-1230	166	32	43.3	43.3	NUM
arjefm-1230	166	33	%	%	NOUN
arjefm-1230	166	34	age	age	NOUN
arjefm-1230	166	35	20	20	NUM
arjefm-1230	166	36	–	–	PUNCT
arjefm-1230	166	37	s29	s29	NUM
arjefm-1230	166	38	years	year	NOUN
arjefm-1230	166	39	18	18	NUM
arjefm-1230	166	40	15.0	15.0	NUM
arjefm-1230	166	41	%	%	NOUN
arjefm-1230	166	42	30–39	30–39	NUM
arjefm-1230	166	43	years	year	NOUN
arjefm-1230	166	44	42	42	NUM
arjefm-1230	166	45	35.0	35.0	NUM
arjefm-1230	166	46	%	%	NOUN
arjefm-1230	166	47	40–49	40–49	NUM
arjefm-1230	166	48	years	year	NOUN
arjefm-1230	166	49	38	38	NUM
arjefm-1230	166	50	31.7	31.7	NUM
arjefm-1230	166	51	%	%	NOUN
arjefm-1230	166	52	50	50	NUM
arjefm-1230	166	53	years	year	NOUN
arjefm-1230	166	54	and	and	CCONJ
arjefm-1230	166	55	above	above	ADP
arjefm-1230	166	56	22	22	NUM
arjefm-1230	166	57	18.3	18.3	NUM
arjefm-1230	166	58	%	%	NOUN
arjefm-1230	166	59	educational	educational	ADJ
arjefm-1230	166	60	qualification	qualification	NOUN
arjefm-1230	166	61	ond	ond	NOUN
arjefm-1230	166	62	/	/	SYM
arjefm-1230	166	63	nce	nce	NOUN
arjefm-1230	166	64	10	10	NUM
arjefm-1230	166	65	8.3	8.3	NUM
arjefm-1230	166	66	%	%	NOUN
arjefm-1230	166	67	hnd	hnd	VERB
arjefm-1230	166	68	/	/	SYM
arjefm-1230	166	69	bachelor	bachelor	NOUN
arjefm-1230	166	70	’s	’s	PART
arjefm-1230	166	71	degree	degree	NOUN
arjefm-1230	166	72	65	65	NUM
arjefm-1230	166	73	54.2	54.2	NUM
arjefm-1230	166	74	%	%	NOUN
arjefm-1230	166	75	master	master	NOUN
arjefm-1230	166	76	’s	’s	NOUN
arjefm-1230	166	77	degree	degree	NOUN
arjefm-1230	166	78	35	35	NUM
arjefm-1230	166	79	29.2	29.2	NUM
arjefm-1230	166	80	%	%	NOUN
arjefm-1230	166	81	phd	phd	NOUN
arjefm-1230	166	82	10	10	NUM
arjefm-1230	166	83	8.3	8.3	NUM
arjefm-1230	166	84	%	%	NOUN
arjefm-1230	166	85	position	position	NOUN
arjefm-1230	166	86	in	in	ADP
arjefm-1230	166	87	organization	organization	NOUN
arjefm-1230	166	88	junior	junior	ADJ
arjefm-1230	166	89	staff	staff	NOUN
arjefm-1230	166	90	28	28	NUM
arjefm-1230	166	91	23.3	23.3	NUM
arjefm-1230	166	92	%	%	NOUN
arjefm-1230	166	93	middle	middle	ADJ
arjefm-1230	166	94	-	-	PUNCT
arjefm-1230	166	95	level	level	NOUN
arjefm-1230	166	96	management	management	NOUN
arjefm-1230	166	97	55	55	NUM
arjefm-1230	166	98	45.8	45.8	NUM
arjefm-1230	166	99	%	%	NOUN
arjefm-1230	166	100	senior	senior	ADJ
arjefm-1230	166	101	management	management	NOUN
arjefm-1230	166	102	/	/	SYM
arjefm-1230	166	103	executive	executive	NOUN
arjefm-1230	166	104	37	37	NUM
arjefm-1230	166	105	30.8	30.8	NUM
arjefm-1230	166	106	%	%	NOUN
arjefm-1230	166	107	years	year	NOUN
arjefm-1230	166	108	of	of	ADP
arjefm-1230	166	109	work	work	NOUN
arjefm-1230	166	110	experience	experience	NOUN
arjefm-1230	166	111	less	less	ADJ
arjefm-1230	166	112	than	than	ADP
arjefm-1230	166	113	5	5	NUM
arjefm-1230	166	114	years	year	NOUN
arjefm-1230	166	115	20	20	NUM
arjefm-1230	166	116	16.7	16.7	NUM
arjefm-1230	166	117	%	%	NOUN
arjefm-1230	166	118	5–10	5–10	ADJ
arjefm-1230	166	119	years	year	NOUN
arjefm-1230	166	120	45	45	NUM
arjefm-1230	166	121	37.5	37.5	NUM
arjefm-1230	166	122	%	%	NOUN
arjefm-1230	166	123	11–15	11–15	NUM
arjefm-1230	166	124	years	year	NOUN
arjefm-1230	166	125	30	30	NUM
arjefm-1230	166	126	25.0	25.0	NUM
arjefm-1230	166	127	%	%	NOUN
arjefm-1230	166	128	over	over	ADP
arjefm-1230	166	129	15	15	NUM
arjefm-1230	166	130	years	year	NOUN
arjefm-1230	166	131	25	25	NUM
arjefm-1230	166	132	20.8	20.8	NUM
arjefm-1230	166	133	%	%	NOUN
arjefm-1230	166	134	the	the	DET
arjefm-1230	166	135	respondents	respondent	NOUN
arjefm-1230	166	136	’	’	PART
arjefm-1230	166	137	demographic	demographic	ADJ
arjefm-1230	166	138	information	information	NOUN
arjefm-1230	166	139	in	in	ADP
arjefm-1230	166	140	table	table	NOUN
arjefm-1230	166	141	1	1	NUM
arjefm-1230	166	142	shows	show	VERB
arjefm-1230	166	143	that	that	SCONJ
arjefm-1230	166	144	56.7	56.7	NUM
arjefm-1230	166	145	%	%	NOUN
arjefm-1230	166	146	were	be	AUX
arjefm-1230	166	147	male	male	ADJ
arjefm-1230	166	148	and	and	CCONJ
arjefm-1230	166	149	43.3	43.3	NUM
arjefm-1230	166	150	%	%	NOUN
arjefm-1230	166	151	were	be	AUX
arjefm-1230	166	152	female	female	ADJ
arjefm-1230	166	153	.	.	PUNCT
arjefm-1230	167	1	approximately	approximately	ADV
arjefm-1230	167	2	two	two	NUM
arjefm-1230	167	3	-	-	PUNCT
arjefm-1230	167	4	thirds	third	NOUN
arjefm-1230	167	5	of	of	ADP
arjefm-1230	167	6	the	the	DET
arjefm-1230	167	7	people	people	NOUN
arjefm-1230	167	8	surveyed	survey	VERB
arjefm-1230	167	9	are	be	AUX
arjefm-1230	167	10	between	between	ADP
arjefm-1230	167	11	30	30	NUM
arjefm-1230	167	12	and	and	CCONJ
arjefm-1230	167	13	49	49	NUM
arjefm-1230	167	14	years	year	NOUN
arjefm-1230	167	15	old	old	ADJ
arjefm-1230	167	16	.	.	PUNCT
arjefm-1230	168	1	most	most	ADV
arjefm-1230	168	2	likely	likely	ADV
arjefm-1230	168	3	,	,	PUNCT
arjefm-1230	168	4	the	the	DET
arjefm-1230	168	5	majority	majority	NOUN
arjefm-1230	168	6	of	of	ADP
arjefm-1230	168	7	people	people	NOUN
arjefm-1230	168	8	involved	involve	VERB
arjefm-1230	168	9	are	be	AUX
arjefm-1230	168	10	in	in	ADP
arjefm-1230	168	11	the	the	DET
arjefm-1230	168	12	middle	middle	NOUN
arjefm-1230	168	13	of	of	ADP
arjefm-1230	168	14	their	their	PRON
arjefm-1230	168	15	career	career	NOUN
arjefm-1230	168	16	,	,	PUNCT
arjefm-1230	168	17	so	so	SCONJ
arjefm-1230	168	18	they	they	PRON
arjefm-1230	168	19	have	have	VERB
arjefm-1230	168	20	the	the	DET
arjefm-1230	168	21	necessary	necessary	ADJ
arjefm-1230	168	22	experience	experience	NOUN
arjefm-1230	168	23	for	for	ADP
arjefm-1230	168	24	what	what	PRON
arjefm-1230	168	25	they	they	PRON
arjefm-1230	168	26	do	do	AUX
arjefm-1230	168	27	.	.	PUNCT
arjefm-1230	169	1	it	it	PRON
arjefm-1230	169	2	appears	appear	VERB
arjefm-1230	169	3	from	from	ADP
arjefm-1230	169	4	the	the	DET
arjefm-1230	169	5	data	datum	NOUN
arjefm-1230	169	6	that	that	PRON
arjefm-1230	169	7	the	the	DET
arjefm-1230	169	8	sample	sample	NOUN
arjefm-1230	169	9	of	of	ADP
arjefm-1230	169	10	participants	participant	NOUN
arjefm-1230	169	11	is	be	AUX
arjefm-1230	169	12	highly	highly	ADV
arjefm-1230	169	13	educated	educated	ADJ
arjefm-1230	169	14	.	.	PUNCT
arjefm-1230	170	1	half	half	NOUN
arjefm-1230	170	2	of	of	ADP
arjefm-1230	170	3	the	the	DET
arjefm-1230	170	4	respondents	respondent	NOUN
arjefm-1230	170	5	(	(	PUNCT
arjefm-1230	170	6	54.2	54.2	NUM
arjefm-1230	170	7	%	%	NOUN
arjefm-1230	170	8	)	)	PUNCT
arjefm-1230	170	9	completed	complete	VERB
arjefm-1230	170	10	a	a	DET
arjefm-1230	170	11	degree	degree	NOUN
arjefm-1230	170	12	,	,	PUNCT
arjefm-1230	170	13	while	while	SCONJ
arjefm-1230	170	14	37.5	37.5	NUM
arjefm-1230	170	15	%	%	NOUN
arjefm-1230	170	16	have	have	VERB
arjefm-1230	170	17	a	a	DET
arjefm-1230	170	18	master	master	NOUN
arjefm-1230	170	19	’s	’s	NOUN
arjefm-1230	170	20	or	or	CCONJ
arjefm-1230	170	21	phd	phd	NOUN
arjefm-1230	170	22	.	.	PUNCT
arjefm-1230	171	1	therefore	therefore	ADV
arjefm-1230	171	2	,	,	PUNCT
arjefm-1230	171	3	the	the	DET
arjefm-1230	171	4	participants	participant	NOUN
arjefm-1230	171	5	are	be	AUX
arjefm-1230	171	6	equipped	equip	VERB
arjefm-1230	171	7	to	to	PART
arjefm-1230	171	8	handle	handle	VERB
arjefm-1230	171	9	questions	question	NOUN
arjefm-1230	171	10	related	relate	VERB
arjefm-1230	171	11	to	to	ADP
arjefm-1230	171	12	the	the	DET
arjefm-1230	171	13	organization	organization	NOUN
arjefm-1230	171	14	or	or	CCONJ
arjefm-1230	171	15	their	their	PRON
arjefm-1230	171	16	studies	study	NOUN
arjefm-1230	171	17	.	.	PUNCT
arjefm-1230	172	1	the	the	DET
arjefm-1230	172	2	majority	majority	NOUN
arjefm-1230	172	3	of	of	ADP
arjefm-1230	172	4	the	the	DET
arjefm-1230	172	5	participants	participant	NOUN
arjefm-1230	172	6	,	,	PUNCT
arjefm-1230	172	7	76.6	76.6	NUM
arjefm-1230	172	8	%	%	NOUN
arjefm-1230	172	9	,	,	PUNCT
arjefm-1230	172	10	are	be	AUX
arjefm-1230	172	11	in	in	ADP
arjefm-1230	172	12	middle	middle	ADJ
arjefm-1230	172	13	-	-	PUNCT
arjefm-1230	172	14	level	level	NOUN
arjefm-1230	172	15	to	to	ADP
arjefm-1230	172	16	top	top	ADJ
arjefm-1230	172	17	management	management	NOUN
arjefm-1230	172	18	and	and	CCONJ
arjefm-1230	172	19	executive	executive	ADJ
arjefm-1230	172	20	jobs	job	NOUN
arjefm-1230	172	21	,	,	PUNCT
arjefm-1230	172	22	suggesting	suggest	VERB
arjefm-1230	172	23	that	that	SCONJ
arjefm-1230	172	24	the	the	DET
arjefm-1230	172	25	study	study	NOUN
arjefm-1230	172	26	sample	sample	NOUN
arjefm-1230	172	27	consists	consist	VERB
arjefm-1230	172	28	mostly	mostly	ADV
arjefm-1230	172	29	of	of	ADP
arjefm-1230	172	30	those	those	PRON
arjefm-1230	172	31	with	with	ADP
arjefm-1230	172	32	leadership	leadership	NOUN
arjefm-1230	172	33	roles	role	NOUN
arjefm-1230	172	34	.	.	PUNCT
arjefm-1230	173	1	in	in	ADP
arjefm-1230	173	2	addition	addition	NOUN
arjefm-1230	173	3	,	,	PUNCT
arjefm-1230	173	4	over	over	ADP
arjefm-1230	173	5	four	four	NUM
arjefm-1230	173	6	-	-	PUNCT
arjefm-1230	173	7	fifths	fifth	NOUN
arjefm-1230	173	8	(	(	PUNCT
arjefm-1230	173	9	83.3	83.3	NUM
arjefm-1230	173	10	%	%	NOUN
arjefm-1230	173	11	)	)	PUNCT
arjefm-1230	173	12	have	have	VERB
arjefm-1230	173	13	at	at	ADV
arjefm-1230	173	14	least	least	ADV
arjefm-1230	173	15	five	five	NUM
arjefm-1230	173	16	years	year	NOUN
arjefm-1230	173	17	of	of	ADP
arjefm-1230	173	18	experience	experience	NOUN
arjefm-1230	173	19	,	,	PUNCT
arjefm-1230	173	20	proving	prove	VERB
arjefm-1230	173	21	how	how	SCONJ
arjefm-1230	173	22	mature	mature	ADJ
arjefm-1230	173	23	the	the	DET
arjefm-1230	173	24	respondents	respondent	NOUN
arjefm-1230	173	25	are	be	AUX
arjefm-1230	173	26	in	in	ADP
arjefm-1230	173	27	their	their	PRON
arjefm-1230	173	28	careers	career	NOUN
arjefm-1230	173	29	.	.	PUNCT
arjefm-1230	174	1	all	all	ADV
arjefm-1230	174	2	in	in	ADP
arjefm-1230	174	3	all	all	PRON
arjefm-1230	174	4	,	,	PUNCT
arjefm-1230	174	5	the	the	DET
arjefm-1230	174	6	profile	profile	NOUN
arjefm-1230	174	7	of	of	ADP
arjefm-1230	174	8	the	the	DET
arjefm-1230	174	9	demographic	demographic	ADJ
arjefm-1230	174	10	group	group	NOUN
arjefm-1230	174	11	confirms	confirm	VERB
arjefm-1230	174	12	that	that	SCONJ
arjefm-1230	174	13	their	their	PRON
arjefm-1230	174	14	input	input	NOUN
arjefm-1230	174	15	provides	provide	VERB
arjefm-1230	174	16	reliable	reliable	ADJ
arjefm-1230	174	17	results	result	NOUN
arjefm-1230	174	18	.	.	PUNCT
arjefm-1230	175	1	instrument	instrument	NOUN
arjefm-1230	175	2	design	design	NOUN
arjefm-1230	175	3	assume	assume	VERB
arjefm-1230	175	4	the	the	DET
arjefm-1230	175	5	following	follow	VERB
arjefm-1230	175	6	items	item	NOUN
arjefm-1230	175	7	(	(	PUNCT
arjefm-1230	175	8	likert	likert	ADJ
arjefm-1230	175	9	scale	scale	NOUN
arjefm-1230	175	10	:	:	PUNCT
arjefm-1230	175	11	1	1	NUM
arjefm-1230	175	12	=	=	PRON
arjefm-1230	175	13	strongly	strongly	ADV
arjefm-1230	175	14	disagree	disagree	VERB
arjefm-1230	175	15	to	to	ADP
arjefm-1230	175	16	5	5	NUM
arjefm-1230	175	17	=	=	SYM
arjefm-1230	175	18	strongly	strongly	ADV
arjefm-1230	175	19	agree	agree	VERB
arjefm-1230	175	20	)	)	PUNCT
arjefm-1230	175	21	table	table	NOUN
arjefm-1230	175	22	2	2	NUM
arjefm-1230	175	23	:	:	PUNCT
arjefm-1230	175	24	construct	construct	VERB
arjefm-1230	175	25	and	and	CCONJ
arjefm-1230	175	26	measurement	measurement	NOUN
arjefm-1230	175	27	item	item	NOUN
arjefm-1230	175	28	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	175	29	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	176	1	american	american	PROPN
arjefm-1230	176	2	research	research	PROPN
arjefm-1230	176	3	journal	journal	PROPN
arjefm-1230	176	4	of	of	ADP
arjefm-1230	176	5	economics	economic	NOUN
arjefm-1230	176	6	,	,	PUNCT
arjefm-1230	176	7	finance	finance	NOUN
arjefm-1230	176	8	and	and	CCONJ
arjefm-1230	176	9	management	management	NOUN
arjefm-1230	176	10	volume	volume	NOUN
arjefm-1230	176	11	13	13	NUM
arjefm-1230	176	12	issue	issue	NOUN
arjefm-1230	176	13	3	3	NUM
arjefm-1230	176	14	,	,	PUNCT
arjefm-1230	176	15	july	july	PROPN
arjefm-1230	176	16	-	-	PUNCT
arjefm-1230	176	17	september	september	PROPN
arjefm-1230	176	18	2025	2025	NUM
arjefm-1230	176	19	issn	issn	NOUN
arjefm-1230	176	20	:	:	PUNCT
arjefm-1230	176	21	2836	2836	NUM
arjefm-1230	176	22	-	-	SYM
arjefm-1230	176	23	9416	9416	NUM
arjefm-1230	176	24	impact	impact	NOUN
arjefm-1230	176	25	factor	factor	NOUN
arjefm-1230	176	26	:	:	PUNCT
arjefm-1230	176	27	6.41	6.41	NUM
arjefm-1230	176	28	journal	journal	NOUN
arjefm-1230	176	29	homepage	homepage	NOUN
arjefm-1230	176	30	:	:	PUNCT
arjefm-1230	176	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	176	32	email	email	NOUN
arjefm-1230	176	33	:	:	PUNCT
arjefm-1230	176	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	176	35	official	official	ADJ
arjefm-1230	176	36	journal	journal	PROPN
arjefm-1230	176	37	of	of	ADP
arjefm-1230	176	38	america	america	PROPN
arjefm-1230	176	39	serial	serial	PROPN
arjefm-1230	176	40	publication	publication	NOUN
arjefm-1230	176	41	american	american	PROPN
arjefm-1230	176	42	research	research	PROPN
arjefm-1230	176	43	journal	journal	PROPN
arjefm-1230	176	44	of	of	ADP
arjefm-1230	176	45	economics	economic	NOUN
arjefm-1230	176	46	,	,	PUNCT
arjefm-1230	176	47	finance	finance	NOUN
arjefm-1230	176	48	and	and	CCONJ
arjefm-1230	176	49	management	management	NOUN
arjefm-1230	176	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	176	51	,	,	PUNCT
arjefm-1230	176	52	email	email	NOUN
arjefm-1230	176	53	:	:	PUNCT
arjefm-1230	177	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	177	2	62	62	NUM
arjefm-1230	178	1	|	|	ADV
arjefm-1230	178	2	p	p	AUX
arjefm-1230	178	3	a	a	DET
arjefm-1230	178	4	g	g	NOUN
arjefm-1230	178	5	e	e	NOUN
arjefm-1230	178	6	construct	construct	VERB
arjefm-1230	178	7	measurement	measurement	NOUN
arjefm-1230	178	8	item	item	NOUN
arjefm-1230	178	9	customer	customer	NOUN
arjefm-1230	178	10	focus	focus	NOUN
arjefm-1230	178	11	(	(	PUNCT
arjefm-1230	178	12	cf	cf	NOUN
arjefm-1230	178	13	)	)	PUNCT
arjefm-1230	179	1	cf1	cf1	NOUN
arjefm-1230	179	2	:	:	PUNCT
arjefm-1230	179	3	our	our	PRON
arjefm-1230	179	4	company	company	NOUN
arjefm-1230	179	5	prioritizes	prioritize	VERB
arjefm-1230	179	6	customer	customer	NOUN
arjefm-1230	179	7	feedback	feedback	NOUN
arjefm-1230	179	8	.	.	PUNCT
arjefm-1230	180	1	cf2	cf2	VERB
arjefm-1230	180	2	:	:	PUNCT
arjefm-1230	180	3	customer	customer	NOUN
arjefm-1230	180	4	needs	need	NOUN
arjefm-1230	180	5	drive	drive	VERB
arjefm-1230	180	6	our	our	PRON
arjefm-1230	180	7	decisions	decision	NOUN
arjefm-1230	180	8	.	.	PUNCT
arjefm-1230	181	1	cf3	cf3	NOUN
arjefm-1230	181	2	:	:	PUNCT
arjefm-1230	182	1	i	i	PRON
arjefm-1230	182	2	am	be	AUX
arjefm-1230	182	3	satisfied	satisfied	ADJ
arjefm-1230	182	4	with	with	ADP
arjefm-1230	182	5	the	the	DET
arjefm-1230	182	6	product	product	NOUN
arjefm-1230	182	7	/	/	SYM
arjefm-1230	182	8	service	service	NOUN
arjefm-1230	182	9	i	i	PRON
arjefm-1230	182	10	received	receive	VERB
arjefm-1230	182	11	.	.	PUNCT
arjefm-1230	183	1	cf4	cf4	PROPN
arjefm-1230	183	2	:	:	PUNCT
arjefm-1230	184	1	i	i	PRON
arjefm-1230	184	2	would	would	AUX
arjefm-1230	184	3	recommend	recommend	VERB
arjefm-1230	184	4	this	this	DET
arjefm-1230	184	5	company	company	NOUN
arjefm-1230	184	6	to	to	ADP
arjefm-1230	184	7	my	my	PRON
arjefm-1230	184	8	friends	friend	NOUN
arjefm-1230	184	9	or	or	CCONJ
arjefm-1230	184	10	colleagues	colleague	NOUN
arjefm-1230	184	11	.	.	PUNCT
arjefm-1230	185	1	total	total	ADJ
arjefm-1230	185	2	employee	employee	NOUN
arjefm-1230	185	3	involvement	involvement	NOUN
arjefm-1230	185	4	(	(	PUNCT
arjefm-1230	185	5	tei	tei	NOUN
arjefm-1230	185	6	)	)	PUNCT
arjefm-1230	185	7	tei1	tei1	PROPN
arjefm-1230	185	8	:	:	PUNCT
arjefm-1230	185	9	employees	employee	NOUN
arjefm-1230	185	10	participate	participate	VERB
arjefm-1230	185	11	in	in	ADP
arjefm-1230	185	12	decision	decision	NOUN
arjefm-1230	185	13	-	-	PUNCT
arjefm-1230	185	14	making	making	NOUN
arjefm-1230	185	15	.	.	PUNCT
arjefm-1230	186	1	tei2	tei2	NOUN
arjefm-1230	186	2	:	:	PUNCT
arjefm-1230	186	3	management	management	NOUN
arjefm-1230	186	4	values	value	NOUN
arjefm-1230	186	5	employee	employee	NOUN
arjefm-1230	186	6	input	input	NOUN
arjefm-1230	186	7	tei3	tei3	PROPN
arjefm-1230	186	8	:	:	PUNCT
arjefm-1230	187	1	my	my	PRON
arjefm-1230	187	2	contributions	contribution	NOUN
arjefm-1230	187	3	are	be	AUX
arjefm-1230	187	4	recognized	recognize	VERB
arjefm-1230	187	5	and	and	CCONJ
arjefm-1230	187	6	valued	value	VERB
arjefm-1230	187	7	by	by	ADP
arjefm-1230	187	8	my	my	PRON
arjefm-1230	187	9	supervisor	supervisor	NOUN
arjefm-1230	187	10	and	and	CCONJ
arjefm-1230	187	11	peers	peer	NOUN
arjefm-1230	187	12	.	.	PUNCT
arjefm-1230	188	1	tei4	tei4	PROPN
arjefm-1230	188	2	:	:	PUNCT
arjefm-1230	188	3	there	there	PRON
arjefm-1230	188	4	is	be	VERB
arjefm-1230	188	5	a	a	DET
arjefm-1230	188	6	strong	strong	ADJ
arjefm-1230	188	7	sense	sense	NOUN
arjefm-1230	188	8	of	of	ADP
arjefm-1230	188	9	teamwork	teamwork	NOUN
arjefm-1230	188	10	and	and	CCONJ
arjefm-1230	188	11	collaboration	collaboration	NOUN
arjefm-1230	188	12	in	in	ADP
arjefm-1230	188	13	my	my	PRON
arjefm-1230	188	14	department	department	NOUN
arjefm-1230	188	15	.	.	PUNCT
arjefm-1230	189	1	organizational	organizational	ADJ
arjefm-1230	189	2	performance	performance	NOUN
arjefm-1230	189	3	(	(	PUNCT
arjefm-1230	189	4	op	op	NOUN
arjefm-1230	189	5	)	)	PUNCT
arjefm-1230	189	6	op1	op1	PROPN
arjefm-1230	189	7	:	:	PUNCT
arjefm-1230	189	8	our	our	PRON
arjefm-1230	189	9	company	company	NOUN
arjefm-1230	189	10	meets	meet	VERB
arjefm-1230	189	11	performance	performance	NOUN
arjefm-1230	189	12	goals	goal	NOUN
arjefm-1230	189	13	.	.	PUNCT
arjefm-1230	190	1	op2	op2	NOUN
arjefm-1230	190	2	:	:	PUNCT
arjefm-1230	190	3	we	we	PRON
arjefm-1230	190	4	continuously	continuously	ADV
arjefm-1230	190	5	improve	improve	VERB
arjefm-1230	190	6	our	our	PRON
arjefm-1230	190	7	results	result	NOUN
arjefm-1230	190	8	.	.	PUNCT
arjefm-1230	191	1	op3	op3	NOUN
arjefm-1230	191	2	:	:	PUNCT
arjefm-1230	191	3	the	the	DET
arjefm-1230	191	4	quality	quality	NOUN
arjefm-1230	191	5	of	of	ADP
arjefm-1230	191	6	our	our	PRON
arjefm-1230	191	7	products	product	NOUN
arjefm-1230	191	8	/	/	SYM
arjefm-1230	191	9	services	service	NOUN
arjefm-1230	191	10	consistently	consistently	ADV
arjefm-1230	191	11	meets	meet	VERB
arjefm-1230	191	12	customer	customer	NOUN
arjefm-1230	191	13	expectations	expectation	NOUN
arjefm-1230	191	14	.	.	PUNCT
arjefm-1230	192	1	op4	op4	PROPN
arjefm-1230	192	2	:	:	PUNCT
arjefm-1230	193	1	our	our	PRON
arjefm-1230	193	2	organization	organization	NOUN
arjefm-1230	193	3	encourages	encourage	VERB
arjefm-1230	193	4	innovation	innovation	NOUN
arjefm-1230	193	5	and	and	CCONJ
arjefm-1230	193	6	adapts	adapt	VERB
arjefm-1230	193	7	well	well	ADV
arjefm-1230	193	8	to	to	ADP
arjefm-1230	193	9	changes	change	NOUN
arjefm-1230	193	10	in	in	ADP
arjefm-1230	193	11	the	the	DET
arjefm-1230	193	12	market	market	NOUN
arjefm-1230	193	13	.	.	PUNCT
arjefm-1230	194	1	table	table	NOUN
arjefm-1230	194	2	3	3	NUM
arjefm-1230	194	3	:	:	PUNCT
arjefm-1230	195	1	reliability	reliability	NOUN
arjefm-1230	195	2	analysis	analysis	NOUN
arjefm-1230	195	3	(	(	PUNCT
arjefm-1230	195	4	cronbach	cronbach	PROPN
arjefm-1230	195	5	’s	’s	PART
arjefm-1230	195	6	alpha	alpha	NOUN
arjefm-1230	195	7	)	)	PUNCT
arjefm-1230	195	8	construct	construct	VERB
arjefm-1230	195	9	cronbach	cronbach	PROPN
arjefm-1230	195	10	’s	’s	PART
arjefm-1230	195	11	alpha	alpha	NOUN
arjefm-1230	195	12	interpretation	interpretation	NOUN
arjefm-1230	195	13	customer	customer	NOUN
arjefm-1230	195	14	focus	focus	NOUN
arjefm-1230	195	15	(	(	PUNCT
arjefm-1230	195	16	4	4	NUM
arjefm-1230	195	17	items	item	NOUN
arjefm-1230	195	18	)	)	PUNCT
arjefm-1230	195	19	0.81	0.81	NUM
arjefm-1230	195	20	acceptable	acceptable	ADJ
arjefm-1230	195	21	employee	employee	NOUN
arjefm-1230	195	22	involvement	involvement	NOUN
arjefm-1230	195	23	(	(	PUNCT
arjefm-1230	195	24	4	4	NUM
arjefm-1230	195	25	items	item	NOUN
arjefm-1230	195	26	)	)	PUNCT
arjefm-1230	195	27	0.79	0.79	NUM
arjefm-1230	195	28	acceptable	acceptable	ADJ
arjefm-1230	195	29	organizational	organizational	ADJ
arjefm-1230	195	30	performance	performance	NOUN
arjefm-1230	195	31	(	(	PUNCT
arjefm-1230	195	32	4	4	NUM
arjefm-1230	195	33	items	item	NOUN
arjefm-1230	195	34	)	)	PUNCT
arjefm-1230	195	35	0.85	0.85	NUM
arjefm-1230	195	36	good	good	ADJ
arjefm-1230	195	37	table	table	NOUN
arjefm-1230	195	38	3	3	NUM
arjefm-1230	195	39	shows	show	VERB
arjefm-1230	195	40	that	that	SCONJ
arjefm-1230	195	41	the	the	DET
arjefm-1230	195	42	results	result	NOUN
arjefm-1230	195	43	of	of	ADP
arjefm-1230	195	44	the	the	DET
arjefm-1230	195	45	reliability	reliability	NOUN
arjefm-1230	195	46	test	test	NOUN
arjefm-1230	195	47	indicate	indicate	VERB
arjefm-1230	195	48	that	that	SCONJ
arjefm-1230	195	49	all	all	DET
arjefm-1230	195	50	three	three	NUM
arjefm-1230	195	51	constructs	construct	NOUN
arjefm-1230	195	52	have	have	VERB
arjefm-1230	195	53	a	a	DET
arjefm-1230	195	54	cronbach	cronbach	NOUN
arjefm-1230	195	55	’s	’s	PART
arjefm-1230	195	56	alpha	alpha	NOUN
arjefm-1230	195	57	value	value	NOUN
arjefm-1230	195	58	that	that	PRON
arjefm-1230	195	59	is	be	AUX
arjefm-1230	195	60	acceptable	acceptable	ADJ
arjefm-1230	195	61	.	.	PUNCT
arjefm-1230	196	1	customer	customer	NOUN
arjefm-1230	196	2	focus	focus	NOUN
arjefm-1230	196	3	which	which	PRON
arjefm-1230	196	4	includes	include	VERB
arjefm-1230	196	5	4	4	NUM
arjefm-1230	196	6	questions	question	NOUN
arjefm-1230	196	7	,	,	PUNCT
arjefm-1230	196	8	has	have	VERB
arjefm-1230	196	9	a	a	DET
arjefm-1230	196	10	cronbach	cronbach	NOUN
arjefm-1230	196	11	’s	’s	PART
arjefm-1230	196	12	alpha	alpha	NOUN
arjefm-1230	196	13	of	of	ADP
arjefm-1230	196	14	0.81	0.81	NUM
arjefm-1230	196	15	,	,	PUNCT
arjefm-1230	196	16	proving	prove	VERB
arjefm-1230	196	17	it	it	PRON
arjefm-1230	196	18	is	be	AUX
arjefm-1230	196	19	reliable	reliable	ADJ
arjefm-1230	196	20	.	.	PUNCT
arjefm-1230	197	1	employee	employee	NOUN
arjefm-1230	197	2	involvement	involvement	NOUN
arjefm-1230	197	3	is	be	AUX
arjefm-1230	197	4	made	make	VERB
arjefm-1230	197	5	up	up	ADP
arjefm-1230	197	6	of	of	ADP
arjefm-1230	197	7	4	4	NUM
arjefm-1230	197	8	items	item	NOUN
arjefm-1230	197	9	and	and	CCONJ
arjefm-1230	197	10	it	it	PRON
arjefm-1230	197	11	also	also	ADV
arjefm-1230	197	12	has	have	VERB
arjefm-1230	197	13	a	a	DET
arjefm-1230	197	14	satisfactory	satisfactory	ADJ
arjefm-1230	197	15	alpha	alpha	NOUN
arjefm-1230	197	16	value	value	NOUN
arjefm-1230	197	17	of	of	ADP
arjefm-1230	197	18	0.79	0.79	NUM
arjefm-1230	197	19	.	.	PUNCT
arjefm-1230	198	1	the	the	DET
arjefm-1230	198	2	4	4	NUM
arjefm-1230	198	3	items	item	NOUN
arjefm-1230	198	4	used	use	VERB
arjefm-1230	198	5	to	to	PART
arjefm-1230	198	6	measure	measure	VERB
arjefm-1230	198	7	organizational	organizational	ADJ
arjefm-1230	198	8	performance	performance	NOUN
arjefm-1230	198	9	had	have	VERB
arjefm-1230	198	10	an	an	DET
arjefm-1230	198	11	alpha	alpha	ADJ
arjefm-1230	198	12	value	value	NOUN
arjefm-1230	198	13	of	of	ADP
arjefm-1230	198	14	0.85	0.85	NUM
arjefm-1230	198	15	which	which	PRON
arjefm-1230	198	16	indicates	indicate	VERB
arjefm-1230	198	17	that	that	SCONJ
arjefm-1230	198	18	the	the	DET
arjefm-1230	198	19	items	item	NOUN
arjefm-1230	198	20	were	be	AUX
arjefm-1230	198	21	very	very	ADV
arjefm-1230	198	22	reliable	reliable	ADJ
arjefm-1230	198	23	.	.	PUNCT
arjefm-1230	199	1	all	all	PRON
arjefm-1230	199	2	in	in	ADP
arjefm-1230	199	3	all	all	PRON
arjefm-1230	199	4	,	,	PUNCT
arjefm-1230	199	5	these	these	DET
arjefm-1230	199	6	results	result	NOUN
arjefm-1230	199	7	show	show	VERB
arjefm-1230	199	8	that	that	SCONJ
arjefm-1230	199	9	the	the	DET
arjefm-1230	199	10	study	study	NOUN
arjefm-1230	199	11	’s	’s	PART
arjefm-1230	199	12	measures	measure	NOUN
arjefm-1230	199	13	are	be	AUX
arjefm-1230	199	14	reliable	reliable	ADJ
arjefm-1230	199	15	.	.	PUNCT
arjefm-1230	200	1	descriptive	descriptive	ADJ
arjefm-1230	200	2	statistics	statistic	NOUN
arjefm-1230	200	3	table	table	NOUN
arjefm-1230	200	4	4	4	NUM
arjefm-1230	200	5	:	:	PUNCT
arjefm-1230	200	6	descriptive	descriptive	ADJ
arjefm-1230	200	7	summary	summary	NOUN
arjefm-1230	200	8	construct	construct	NOUN
arjefm-1230	200	9	mean	mean	NOUN
arjefm-1230	200	10	std	std	PROPN
arjefm-1230	200	11	.	.	PUNCT
arjefm-1230	201	1	deviation	deviation	NOUN
arjefm-1230	201	2	customer	customer	NOUN
arjefm-1230	201	3	focus	focus	VERB
arjefm-1230	201	4	3.87	3.87	NUM
arjefm-1230	201	5	0.64	0.64	NUM
arjefm-1230	201	6	mailto:contact@americaserial.com	mailto:contact@americaserial.com	NOUN
arjefm-1230	201	7	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	201	8	american	american	PROPN
arjefm-1230	201	9	research	research	PROPN
arjefm-1230	201	10	journal	journal	PROPN
arjefm-1230	201	11	of	of	ADP
arjefm-1230	201	12	economics	economic	NOUN
arjefm-1230	201	13	,	,	PUNCT
arjefm-1230	201	14	finance	finance	NOUN
arjefm-1230	201	15	and	and	CCONJ
arjefm-1230	201	16	management	management	NOUN
arjefm-1230	201	17	volume	volume	NOUN
arjefm-1230	201	18	13	13	NUM
arjefm-1230	201	19	issue	issue	NOUN
arjefm-1230	201	20	3	3	NUM
arjefm-1230	201	21	,	,	PUNCT
arjefm-1230	201	22	july	july	PROPN
arjefm-1230	201	23	-	-	PUNCT
arjefm-1230	201	24	september	september	PROPN
arjefm-1230	201	25	2025	2025	NUM
arjefm-1230	201	26	issn	issn	NOUN
arjefm-1230	201	27	:	:	PUNCT
arjefm-1230	201	28	2836	2836	NUM
arjefm-1230	201	29	-	-	SYM
arjefm-1230	201	30	9416	9416	NUM
arjefm-1230	201	31	impact	impact	NOUN
arjefm-1230	201	32	factor	factor	NOUN
arjefm-1230	201	33	:	:	PUNCT
arjefm-1230	201	34	6.41	6.41	NUM
arjefm-1230	201	35	journal	journal	NOUN
arjefm-1230	201	36	homepage	homepage	NOUN
arjefm-1230	201	37	:	:	PUNCT
arjefm-1230	201	38	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	201	39	email	email	NOUN
arjefm-1230	201	40	:	:	PUNCT
arjefm-1230	201	41	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	201	42	official	official	ADJ
arjefm-1230	201	43	journal	journal	PROPN
arjefm-1230	201	44	of	of	ADP
arjefm-1230	201	45	america	america	PROPN
arjefm-1230	201	46	serial	serial	PROPN
arjefm-1230	201	47	publication	publication	NOUN
arjefm-1230	201	48	american	american	PROPN
arjefm-1230	201	49	research	research	PROPN
arjefm-1230	201	50	journal	journal	PROPN
arjefm-1230	201	51	of	of	ADP
arjefm-1230	201	52	economics	economic	NOUN
arjefm-1230	201	53	,	,	PUNCT
arjefm-1230	201	54	finance	finance	NOUN
arjefm-1230	201	55	and	and	CCONJ
arjefm-1230	201	56	management	management	NOUN
arjefm-1230	201	57	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	201	58	,	,	PUNCT
arjefm-1230	201	59	email	email	NOUN
arjefm-1230	201	60	:	:	PUNCT
arjefm-1230	201	61	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	201	62	63	63	NUM
arjefm-1230	202	1	|	|	ADV
arjefm-1230	202	2	p	p	NOUN
arjefm-1230	202	3	a	a	DET
arjefm-1230	202	4	g	g	NOUN
arjefm-1230	202	5	e	e	NOUN
arjefm-1230	202	6	employee	employee	NOUN
arjefm-1230	202	7	involvement	involvement	NOUN
arjefm-1230	202	8	3.72	3.72	NUM
arjefm-1230	202	9	0.59	0.59	NUM
arjefm-1230	202	10	organizational	organizational	ADJ
arjefm-1230	202	11	performance	performance	NOUN
arjefm-1230	202	12	3.95	3.95	NUM
arjefm-1230	202	13	0.61	0.61	NUM
arjefm-1230	202	14	table	table	NOUN
arjefm-1230	202	15	4	4	NUM
arjefm-1230	202	16	shows	show	VERB
arjefm-1230	202	17	that	that	SCONJ
arjefm-1230	202	18	people	people	NOUN
arjefm-1230	202	19	in	in	ADP
arjefm-1230	202	20	the	the	DET
arjefm-1230	202	21	study	study	NOUN
arjefm-1230	202	22	usually	usually	ADV
arjefm-1230	202	23	have	have	VERB
arjefm-1230	202	24	positive	positive	ADJ
arjefm-1230	202	25	views	view	NOUN
arjefm-1230	202	26	of	of	ADP
arjefm-1230	202	27	all	all	DET
arjefm-1230	202	28	the	the	DET
arjefm-1230	202	29	constructs	construct	NOUN
arjefm-1230	202	30	,	,	PUNCT
arjefm-1230	202	31	as	as	SCONJ
arjefm-1230	202	32	their	their	PRON
arjefm-1230	202	33	mean	mean	NOUN
arjefm-1230	202	34	scores	score	NOUN
arjefm-1230	202	35	are	be	AUX
arjefm-1230	202	36	above	above	ADP
arjefm-1230	202	37	the	the	DET
arjefm-1230	202	38	middle	middle	NOUN
arjefm-1230	202	39	of	of	ADP
arjefm-1230	202	40	the	the	DET
arjefm-1230	202	41	scale	scale	NOUN
arjefm-1230	202	42	.	.	PUNCT
arjefm-1230	203	1	the	the	DET
arjefm-1230	203	2	highest	high	ADJ
arjefm-1230	203	3	mean	mean	ADJ
arjefm-1230	203	4	score	score	NOUN
arjefm-1230	203	5	of	of	ADP
arjefm-1230	203	6	3.95	3.95	NUM
arjefm-1230	203	7	and	and	CCONJ
arjefm-1230	203	8	standard	standard	ADJ
arjefm-1230	203	9	deviation	deviation	NOUN
arjefm-1230	203	10	of	of	ADP
arjefm-1230	203	11	0.61	0.61	NUM
arjefm-1230	203	12	in	in	ADP
arjefm-1230	203	13	organizational	organizational	ADJ
arjefm-1230	203	14	performance	performance	NOUN
arjefm-1230	203	15	suggest	suggest	VERB
arjefm-1230	203	16	that	that	SCONJ
arjefm-1230	203	17	people	people	NOUN
arjefm-1230	203	18	view	view	VERB
arjefm-1230	203	19	the	the	DET
arjefm-1230	203	20	organization	organization	NOUN
arjefm-1230	203	21	’s	’s	PART
arjefm-1230	203	22	performance	performance	NOUN
arjefm-1230	203	23	as	as	ADP
arjefm-1230	203	24	strong	strong	ADJ
arjefm-1230	203	25	and	and	CCONJ
arjefm-1230	203	26	fairly	fairly	ADV
arjefm-1230	203	27	consistent	consistent	ADJ
arjefm-1230	203	28	.	.	PUNCT
arjefm-1230	204	1	customer	customer	NOUN
arjefm-1230	204	2	focus	focus	NOUN
arjefm-1230	204	3	received	receive	VERB
arjefm-1230	204	4	an	an	DET
arjefm-1230	204	5	average	average	NOUN
arjefm-1230	204	6	of	of	ADP
arjefm-1230	204	7	3.87	3.87	NUM
arjefm-1230	204	8	and	and	CCONJ
arjefm-1230	204	9	a	a	DET
arjefm-1230	204	10	standard	standard	ADJ
arjefm-1230	204	11	deviation	deviation	NOUN
arjefm-1230	204	12	of	of	ADP
arjefm-1230	204	13	0.64	0.64	NUM
arjefm-1230	204	14	,	,	PUNCT
arjefm-1230	204	15	suggesting	suggest	VERB
arjefm-1230	204	16	a	a	DET
arjefm-1230	204	17	positive	positive	ADJ
arjefm-1230	204	18	view	view	NOUN
arjefm-1230	204	19	that	that	PRON
arjefm-1230	204	20	is	be	AUX
arjefm-1230	204	21	not	not	PART
arjefm-1230	204	22	too	too	ADV
arjefm-1230	204	23	variable	variable	ADJ
arjefm-1230	204	24	.	.	PUNCT
arjefm-1230	205	1	employee	employee	NOUN
arjefm-1230	205	2	involvement	involvement	NOUN
arjefm-1230	205	3	scored	score	VERB
arjefm-1230	205	4	3.72	3.72	NUM
arjefm-1230	205	5	and	and	CCONJ
arjefm-1230	205	6	had	have	VERB
arjefm-1230	205	7	the	the	DET
arjefm-1230	205	8	lowest	low	ADJ
arjefm-1230	205	9	standard	standard	ADJ
arjefm-1230	205	10	deviation	deviation	NOUN
arjefm-1230	205	11	of	of	ADP
arjefm-1230	205	12	0.59	0.59	NUM
arjefm-1230	205	13	which	which	PRON
arjefm-1230	205	14	suggests	suggest	VERB
arjefm-1230	205	15	workers	worker	NOUN
arjefm-1230	205	16	had	have	VERB
arjefm-1230	205	17	a	a	DET
arjefm-1230	205	18	slightly	slightly	ADV
arjefm-1230	205	19	less	less	ADV
arjefm-1230	205	20	favorable	favorable	ADJ
arjefm-1230	205	21	but	but	CCONJ
arjefm-1230	205	22	still	still	ADV
arjefm-1230	205	23	positive	positive	ADJ
arjefm-1230	205	24	and	and	CCONJ
arjefm-1230	205	25	steady	steady	ADJ
arjefm-1230	205	26	response	response	NOUN
arjefm-1230	205	27	.	.	PUNCT
arjefm-1230	206	1	all	all	ADV
arjefm-1230	206	2	in	in	ADP
arjefm-1230	206	3	all	all	PRON
arjefm-1230	206	4	,	,	PUNCT
arjefm-1230	206	5	people	people	NOUN
arjefm-1230	206	6	agree	agree	VERB
arjefm-1230	206	7	and	and	CCONJ
arjefm-1230	206	8	see	see	VERB
arjefm-1230	206	9	positive	positive	ADJ
arjefm-1230	206	10	aspects	aspect	NOUN
arjefm-1230	206	11	in	in	ADP
arjefm-1230	206	12	all	all	DET
arjefm-1230	206	13	the	the	DET
arjefm-1230	206	14	constructs	construct	NOUN
arjefm-1230	206	15	.	.	PUNCT
arjefm-1230	207	1	table	table	NOUN
arjefm-1230	207	2	5	5	NUM
arjefm-1230	207	3	:	:	PUNCT
arjefm-1230	207	4	correlation	correlation	NOUN
arjefm-1230	207	5	matrix	matrix	NOUN
arjefm-1230	207	6	(	(	PUNCT
arjefm-1230	207	7	pearson	pearson	NOUN
arjefm-1230	207	8	r	r	NOUN
arjefm-1230	207	9	)	)	PUNCT
arjefm-1230	207	10	construct	construct	NOUN
arjefm-1230	207	11	cf	cf	NOUN
arjefm-1230	207	12	tei	tei	NOUN
arjefm-1230	207	13	op	op	NOUN
arjefm-1230	207	14	customer	customer	NOUN
arjefm-1230	207	15	focus	focus	NOUN
arjefm-1230	207	16	(	(	PUNCT
arjefm-1230	207	17	cf	cf	NOUN
arjefm-1230	207	18	)	)	PUNCT
arjefm-1230	207	19	1	1	NUM
arjefm-1230	207	20	employee	employee	NOUN
arjefm-1230	207	21	involvement	involvement	NOUN
arjefm-1230	207	22	(	(	PUNCT
arjefm-1230	207	23	tei	tei	NOUN
arjefm-1230	207	24	)	)	PUNCT
arjefm-1230	207	25	0.58	0.58	NUM
arjefm-1230	207	26	1	1	NUM
arjefm-1230	207	27	organizational	organizational	ADJ
arjefm-1230	207	28	performance	performance	NOUN
arjefm-1230	207	29	(	(	PUNCT
arjefm-1230	207	30	op	op	NOUN
arjefm-1230	207	31	)	)	PUNCT
arjefm-1230	207	32	0.63	0.63	NUM
arjefm-1230	207	33	0.60	0.60	NUM
arjefm-1230	207	34	1	1	NUM
arjefm-1230	207	35	multiple	multiple	ADJ
arjefm-1230	207	36	linear	linear	ADJ
arjefm-1230	207	37	regression	regression	NOUN
arjefm-1230	207	38	multiple	multiple	ADJ
arjefm-1230	207	39	regression	regression	NOUN
arjefm-1230	207	40	helps	help	VERB
arjefm-1230	207	41	determine	determine	VERB
arjefm-1230	207	42	the	the	DET
arjefm-1230	207	43	relationship	relationship	NOUN
arjefm-1230	207	44	between	between	ADP
arjefm-1230	207	45	one	one	NUM
arjefm-1230	207	46	dependent	dependent	ADJ
arjefm-1230	207	47	variable	variable	NOUN
arjefm-1230	207	48	and	and	CCONJ
arjefm-1230	207	49	several	several	ADJ
arjefm-1230	207	50	independent	independent	ADJ
arjefm-1230	207	51	variables	variable	NOUN
arjefm-1230	207	52	.	.	PUNCT
arjefm-1230	208	1	it	it	PRON
arjefm-1230	208	2	allows	allow	VERB
arjefm-1230	208	3	us	we	PRON
arjefm-1230	208	4	to	to	PART
arjefm-1230	208	5	understand	understand	VERB
arjefm-1230	208	6	how	how	SCONJ
arjefm-1230	208	7	one	one	NUM
arjefm-1230	208	8	independent	independent	ADJ
arjefm-1230	208	9	variable	variable	NOUN
arjefm-1230	208	10	influences	influence	VERB
arjefm-1230	208	11	the	the	DET
arjefm-1230	208	12	dependent	dependent	ADJ
arjefm-1230	208	13	variable	variable	NOUN
arjefm-1230	208	14	,	,	PUNCT
arjefm-1230	208	15	while	while	SCONJ
arjefm-1230	208	16	considering	consider	VERB
arjefm-1230	208	17	the	the	DET
arjefm-1230	208	18	influence	influence	NOUN
arjefm-1230	208	19	of	of	ADP
arjefm-1230	208	20	the	the	DET
arjefm-1230	208	21	other	other	ADJ
arjefm-1230	208	22	independent	independent	ADJ
arjefm-1230	208	23	variables	variable	NOUN
arjefm-1230	208	24	.	.	PUNCT
arjefm-1230	209	1	here	here	ADV
arjefm-1230	209	2	,	,	PUNCT
arjefm-1230	209	3	organizational	organizational	ADJ
arjefm-1230	209	4	performance	performance	NOUN
arjefm-1230	209	5	is	be	AUX
arjefm-1230	209	6	the	the	DET
arjefm-1230	209	7	outcome	outcome	NOUN
arjefm-1230	209	8	that	that	SCONJ
arjefm-1230	209	9	we	we	PRON
arjefm-1230	209	10	are	be	AUX
arjefm-1230	209	11	studying	study	VERB
arjefm-1230	209	12	.	.	PUNCT
arjefm-1230	210	1	the	the	DET
arjefm-1230	210	2	expected	expect	VERB
arjefm-1230	210	3	factors	factor	NOUN
arjefm-1230	210	4	that	that	PRON
arjefm-1230	210	5	will	will	AUX
arjefm-1230	210	6	influence	influence	VERB
arjefm-1230	210	7	the	the	DET
arjefm-1230	210	8	organization	organization	NOUN
arjefm-1230	210	9	’s	’s	PART
arjefm-1230	210	10	performance	performance	NOUN
arjefm-1230	210	11	are	be	AUX
arjefm-1230	210	12	customer	customer	NOUN
arjefm-1230	210	13	focus	focus	NOUN
arjefm-1230	210	14	and	and	CCONJ
arjefm-1230	210	15	employee	employee	NOUN
arjefm-1230	210	16	involvement	involvement	NOUN
arjefm-1230	210	17	.	.	PUNCT
arjefm-1230	211	1	the	the	DET
arjefm-1230	211	2	method	method	NOUN
arjefm-1230	211	3	can	can	AUX
arjefm-1230	211	4	be	be	AUX
arjefm-1230	211	5	used	use	VERB
arjefm-1230	211	6	to	to	PART
arjefm-1230	211	7	evaluate	evaluate	VERB
arjefm-1230	211	8	the	the	DET
arjefm-1230	211	9	impact	impact	NOUN
arjefm-1230	211	10	of	of	ADP
arjefm-1230	211	11	customer	customer	NOUN
arjefm-1230	211	12	focus	focus	NOUN
arjefm-1230	211	13	and	and	CCONJ
arjefm-1230	211	14	employee	employee	NOUN
arjefm-1230	211	15	involvement	involvement	NOUN
arjefm-1230	211	16	on	on	ADP
arjefm-1230	211	17	changes	change	NOUN
arjefm-1230	211	18	in	in	ADP
arjefm-1230	211	19	organizational	organizational	ADJ
arjefm-1230	211	20	performance	performance	NOUN
arjefm-1230	211	21	together	together	ADV
arjefm-1230	211	22	.	.	PUNCT
arjefm-1230	212	1	the	the	DET
arjefm-1230	212	2	model	model	NOUN
arjefm-1230	212	3	is	be	AUX
arjefm-1230	212	4	presented	present	VERB
arjefm-1230	212	5	in	in	ADP
arjefm-1230	212	6	the	the	DET
arjefm-1230	212	7	equation	equation	NOUN
arjefm-1230	212	8	below	below	ADP
arjefm-1230	212	9	1	1	NUM
arjefm-1230	212	10	;	;	PUNCT
arjefm-1230	212	11	op	op	NOUN
arjefm-1230	212	12	=	=	PUNCT
arjefm-1230	212	13	β0	β0	PROPN
arjefm-1230	212	14	+	+	CCONJ
arjefm-1230	212	15	β1(cf	β1(cf	NUM
arjefm-1230	212	16	)	)	PUNCT
arjefm-1230	213	1	+	+	CCONJ
arjefm-1230	213	2	β2(tei	β2(tei	X
arjefm-1230	213	3	)	)	PUNCT
arjefm-1230	214	1	+	+	CCONJ
arjefm-1230	214	2	ϵ	ϵ	X
arjefm-1230	214	3	(	(	PUNCT
arjefm-1230	214	4	1	1	NUM
arjefm-1230	214	5	)	)	PUNCT
arjefm-1230	214	6	table	table	NOUN
arjefm-1230	214	7	6	6	NUM
arjefm-1230	214	8	:	:	PUNCT
arjefm-1230	214	9	regression	regression	NOUN
arjefm-1230	214	10	coefficients	coefficient	NOUN
arjefm-1230	214	11	table	table	NOUN
arjefm-1230	214	12	construct	construct	NOUN
arjefm-1230	214	13	β	β	X
arjefm-1230	214	14	(	(	PUNCT
arjefm-1230	214	15	unstandardized	unstandardized	ADJ
arjefm-1230	214	16	)	)	PUNCT
arjefm-1230	214	17	std	std	NOUN
arjefm-1230	214	18	.	.	NOUN
arjefm-1230	214	19	error	error	NOUN
arjefm-1230	214	20	t	t	PROPN
arjefm-1230	214	21	sig	sig	NOUN
arjefm-1230	214	22	.	.	PUNCT
arjefm-1230	215	1	(	(	PUNCT
arjefm-1230	215	2	p	p	X
arjefm-1230	215	3	)	)	PUNCT
arjefm-1230	215	4	constant	constant	ADJ
arjefm-1230	215	5	1.45	1.45	NUM
arjefm-1230	215	6	0.28	0.28	NUM
arjefm-1230	215	7	5.18	5.18	NUM
arjefm-1230	215	8	0.000	0.000	NUM
arjefm-1230	215	9	customer	customer	NOUN
arjefm-1230	215	10	focus	focus	VERB
arjefm-1230	215	11	0.37	0.37	NUM
arjefm-1230	215	12	0.08	0.08	NUM
arjefm-1230	215	13	4.63	4.63	NUM
arjefm-1230	215	14	0.000	0.000	NUM
arjefm-1230	215	15	employee	employee	NOUN
arjefm-1230	215	16	involvement	involvement	NOUN
arjefm-1230	215	17	0.29	0.29	NUM
arjefm-1230	215	18	0.09	0.09	NUM
arjefm-1230	215	19	3.22	3.22	NUM
arjefm-1230	215	20	0.000	0.000	NUM
arjefm-1230	215	21	table	table	NOUN
arjefm-1230	215	22	7	7	NUM
arjefm-1230	215	23	:	:	PUNCT
arjefm-1230	215	24	model	model	NOUN
arjefm-1230	215	25	summary	summary	NOUN
arjefm-1230	215	26	r	r	PROPN
arjefm-1230	215	27	r2	r2	PROPN
arjefm-1230	215	28	adj	adj	PROPN
arjefm-1230	215	29	.	.	PROPN
arjefm-1230	216	1	r2	r2	PROPN
arjefm-1230	216	2	f	f	NOUN
arjefm-1230	216	3	-	-	PUNCT
arjefm-1230	216	4	value	value	NOUN
arjefm-1230	216	5	sig	sig	NOUN
arjefm-1230	216	6	.	.	PUNCT
arjefm-1230	217	1	(	(	PUNCT
arjefm-1230	217	2	p	p	X
arjefm-1230	217	3	)	)	PUNCT
arjefm-1230	217	4	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	217	5	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	218	1	american	american	PROPN
arjefm-1230	218	2	research	research	PROPN
arjefm-1230	218	3	journal	journal	PROPN
arjefm-1230	218	4	of	of	ADP
arjefm-1230	218	5	economics	economic	NOUN
arjefm-1230	218	6	,	,	PUNCT
arjefm-1230	218	7	finance	finance	NOUN
arjefm-1230	218	8	and	and	CCONJ
arjefm-1230	218	9	management	management	NOUN
arjefm-1230	218	10	volume	volume	NOUN
arjefm-1230	218	11	13	13	NUM
arjefm-1230	218	12	issue	issue	NOUN
arjefm-1230	218	13	3	3	NUM
arjefm-1230	218	14	,	,	PUNCT
arjefm-1230	218	15	july	july	PROPN
arjefm-1230	218	16	-	-	PUNCT
arjefm-1230	218	17	september	september	PROPN
arjefm-1230	218	18	2025	2025	NUM
arjefm-1230	218	19	issn	issn	NOUN
arjefm-1230	218	20	:	:	PUNCT
arjefm-1230	218	21	2836	2836	NUM
arjefm-1230	218	22	-	-	SYM
arjefm-1230	218	23	9416	9416	NUM
arjefm-1230	218	24	impact	impact	NOUN
arjefm-1230	218	25	factor	factor	NOUN
arjefm-1230	218	26	:	:	PUNCT
arjefm-1230	218	27	6.41	6.41	NUM
arjefm-1230	218	28	journal	journal	NOUN
arjefm-1230	218	29	homepage	homepage	NOUN
arjefm-1230	218	30	:	:	PUNCT
arjefm-1230	218	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	218	32	email	email	NOUN
arjefm-1230	218	33	:	:	PUNCT
arjefm-1230	218	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	218	35	official	official	ADJ
arjefm-1230	218	36	journal	journal	PROPN
arjefm-1230	218	37	of	of	ADP
arjefm-1230	218	38	america	america	PROPN
arjefm-1230	218	39	serial	serial	PROPN
arjefm-1230	218	40	publication	publication	NOUN
arjefm-1230	218	41	american	american	PROPN
arjefm-1230	218	42	research	research	PROPN
arjefm-1230	218	43	journal	journal	PROPN
arjefm-1230	218	44	of	of	ADP
arjefm-1230	218	45	economics	economic	NOUN
arjefm-1230	218	46	,	,	PUNCT
arjefm-1230	218	47	finance	finance	NOUN
arjefm-1230	218	48	and	and	CCONJ
arjefm-1230	218	49	management	management	NOUN
arjefm-1230	218	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	218	51	,	,	PUNCT
arjefm-1230	218	52	email	email	NOUN
arjefm-1230	218	53	:	:	PUNCT
arjefm-1230	218	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	219	1	64	64	NUM
arjefm-1230	220	1	|	|	ADV
arjefm-1230	220	2	p	p	NOUN
arjefm-1230	220	3	a	a	DET
arjefm-1230	220	4	g	g	NOUN
arjefm-1230	220	5	e	e	NOUN
arjefm-1230	220	6	0.71	0.71	NUM
arjefm-1230	220	7	0.50	0.50	NUM
arjefm-1230	220	8	0.49	0.49	NUM
arjefm-1230	220	9	58.32	58.32	NUM
arjefm-1230	220	10	0.000	0.000	NUM
arjefm-1230	220	11	table	table	NOUN
arjefm-1230	220	12	6	6	NUM
arjefm-1230	220	13	shows	show	VERB
arjefm-1230	220	14	how	how	SCONJ
arjefm-1230	220	15	the	the	DET
arjefm-1230	220	16	independent	independent	ADJ
arjefm-1230	220	17	variables	variable	NOUN
arjefm-1230	220	18	are	be	AUX
arjefm-1230	220	19	related	relate	VERB
arjefm-1230	220	20	to	to	ADP
arjefm-1230	220	21	organizational	organizational	ADJ
arjefm-1230	220	22	performance	performance	NOUN
arjefm-1230	220	23	.	.	PUNCT
arjefm-1230	221	1	when	when	SCONJ
arjefm-1230	221	2	values	value	NOUN
arjefm-1230	221	3	for	for	ADP
arjefm-1230	221	4	customer	customer	NOUN
arjefm-1230	221	5	focus	focus	NOUN
arjefm-1230	221	6	and	and	CCONJ
arjefm-1230	221	7	employee	employee	NOUN
arjefm-1230	221	8	involvement	involvement	NOUN
arjefm-1230	221	9	are	be	AUX
arjefm-1230	221	10	zero	zero	NUM
arjefm-1230	221	11	,	,	PUNCT
arjefm-1230	221	12	the	the	DET
arjefm-1230	221	13	expected	expect	VERB
arjefm-1230	221	14	value	value	NOUN
arjefm-1230	221	15	for	for	ADP
arjefm-1230	221	16	organizational	organizational	ADJ
arjefm-1230	221	17	performance	performance	NOUN
arjefm-1230	221	18	should	should	AUX
arjefm-1230	221	19	be	be	AUX
arjefm-1230	221	20	1.45	1.45	NUM
arjefm-1230	221	21	.	.	PUNCT
arjefm-1230	222	1	this	this	PRON
arjefm-1230	222	2	is	be	AUX
arjefm-1230	222	3	where	where	SCONJ
arjefm-1230	222	4	you	you	PRON
arjefm-1230	222	5	should	should	AUX
arjefm-1230	222	6	start	start	VERB
arjefm-1230	222	7	when	when	SCONJ
arjefm-1230	222	8	measuring	measure	VERB
arjefm-1230	222	9	your	your	PRON
arjefm-1230	222	10	performance	performance	NOUN
arjefm-1230	222	11	.	.	PUNCT
arjefm-1230	223	1	customer	customer	NOUN
arjefm-1230	223	2	focus	focus	NOUN
arjefm-1230	223	3	has	have	VERB
arjefm-1230	223	4	a	a	DET
arjefm-1230	223	5	coefficient	coefficient	NOUN
arjefm-1230	223	6	of	of	ADP
arjefm-1230	223	7	0.37	0.37	NUM
arjefm-1230	223	8	,	,	PUNCT
arjefm-1230	223	9	its	its	PRON
arjefm-1230	223	10	standard	standard	ADJ
arjefm-1230	223	11	error	error	NOUN
arjefm-1230	223	12	is	be	AUX
arjefm-1230	223	13	0.08	0.08	NUM
arjefm-1230	223	14	and	and	CCONJ
arjefm-1230	223	15	the	the	DET
arjefm-1230	223	16	p	p	NOUN
arjefm-1230	223	17	-	-	PUNCT
arjefm-1230	223	18	value	value	NOUN
arjefm-1230	223	19	(	(	PUNCT
arjefm-1230	223	20	p	p	X
arjefm-1230	223	21	=	=	NOUN
arjefm-1230	223	22	0.000	0.000	NUM
arjefm-1230	223	23	)	)	PUNCT
arjefm-1230	223	24	is	be	AUX
arjefm-1230	223	25	highly	highly	ADV
arjefm-1230	223	26	significant	significant	ADJ
arjefm-1230	223	27	.	.	PUNCT
arjefm-1230	224	1	this	this	PRON
arjefm-1230	224	2	means	mean	VERB
arjefm-1230	224	3	that	that	SCONJ
arjefm-1230	224	4	if	if	SCONJ
arjefm-1230	224	5	customer	customer	NOUN
arjefm-1230	224	6	focus	focus	NOUN
arjefm-1230	224	7	goes	go	VERB
arjefm-1230	224	8	up	up	ADP
arjefm-1230	224	9	by	by	ADP
arjefm-1230	224	10	one	one	NUM
arjefm-1230	224	11	unit	unit	NOUN
arjefm-1230	224	12	,	,	PUNCT
arjefm-1230	224	13	the	the	DET
arjefm-1230	224	14	organization	organization	NOUN
arjefm-1230	224	15	’s	’s	PART
arjefm-1230	224	16	performance	performance	NOUN
arjefm-1230	224	17	should	should	AUX
arjefm-1230	224	18	rise	rise	VERB
arjefm-1230	224	19	by	by	ADP
arjefm-1230	224	20	0.37	0.37	NUM
arjefm-1230	224	21	units	unit	NOUN
arjefm-1230	224	22	while	while	SCONJ
arjefm-1230	224	23	employee	employee	NOUN
arjefm-1230	224	24	involvement	involvement	NOUN
arjefm-1230	224	25	does	do	AUX
arjefm-1230	224	26	not	not	PART
arjefm-1230	224	27	change	change	VERB
arjefm-1230	224	28	.	.	PUNCT
arjefm-1230	225	1	the	the	DET
arjefm-1230	225	2	relationship	relationship	NOUN
arjefm-1230	225	3	can	can	AUX
arjefm-1230	225	4	be	be	AUX
arjefm-1230	225	5	considered	consider	VERB
arjefm-1230	225	6	significant	significant	ADJ
arjefm-1230	225	7	based	base	VERB
arjefm-1230	225	8	on	on	ADP
arjefm-1230	225	9	statistics	statistic	NOUN
arjefm-1230	225	10	.	.	PUNCT
arjefm-1230	226	1	just	just	ADV
arjefm-1230	226	2	like	like	ADP
arjefm-1230	226	3	before	before	ADV
arjefm-1230	226	4	,	,	PUNCT
arjefm-1230	226	5	the	the	DET
arjefm-1230	226	6	coefficient	coefficient	NOUN
arjefm-1230	226	7	for	for	ADP
arjefm-1230	226	8	employee	employee	NOUN
arjefm-1230	226	9	involvement	involvement	NOUN
arjefm-1230	226	10	is	be	AUX
arjefm-1230	226	11	0.29	0.29	NUM
arjefm-1230	226	12	,	,	PUNCT
arjefm-1230	226	13	with	with	ADP
arjefm-1230	226	14	a	a	DET
arjefm-1230	226	15	standard	standard	ADJ
arjefm-1230	226	16	error	error	NOUN
arjefm-1230	226	17	of	of	ADP
arjefm-1230	226	18	0.09	0.09	NUM
arjefm-1230	226	19	and	and	CCONJ
arjefm-1230	226	20	the	the	DET
arjefm-1230	226	21	p	p	NOUN
arjefm-1230	226	22	-	-	PUNCT
arjefm-1230	226	23	value	value	NOUN
arjefm-1230	226	24	is	be	AUX
arjefm-1230	226	25	also	also	ADV
arjefm-1230	226	26	highly	highly	ADV
arjefm-1230	226	27	significant	significant	ADJ
arjefm-1230	226	28	(	(	PUNCT
arjefm-1230	226	29	p	p	X
arjefm-1230	226	30	=	=	NOUN
arjefm-1230	226	31	0.000	0.000	NUM
arjefm-1230	226	32	)	)	PUNCT
arjefm-1230	226	33	.	.	PUNCT
arjefm-1230	227	1	as	as	ADP
arjefm-1230	227	2	a	a	DET
arjefm-1230	227	3	result	result	NOUN
arjefm-1230	227	4	,	,	PUNCT
arjefm-1230	227	5	a	a	DET
arjefm-1230	227	6	rise	rise	NOUN
arjefm-1230	227	7	of	of	ADP
arjefm-1230	227	8	one	one	NUM
arjefm-1230	227	9	unit	unit	NOUN
arjefm-1230	227	10	in	in	ADP
arjefm-1230	227	11	employee	employee	NOUN
arjefm-1230	227	12	involvement	involvement	NOUN
arjefm-1230	227	13	is	be	AUX
arjefm-1230	227	14	connected	connect	VERB
arjefm-1230	227	15	to	to	ADP
arjefm-1230	227	16	an	an	DET
arjefm-1230	227	17	increase	increase	NOUN
arjefm-1230	227	18	of	of	ADP
arjefm-1230	227	19	0.29	0.29	NUM
arjefm-1230	227	20	units	unit	NOUN
arjefm-1230	227	21	in	in	ADP
arjefm-1230	227	22	organizational	organizational	ADJ
arjefm-1230	227	23	performance	performance	NOUN
arjefm-1230	227	24	,	,	PUNCT
arjefm-1230	227	25	with	with	ADP
arjefm-1230	227	26	customer	customer	NOUN
arjefm-1230	227	27	focus	focus	NOUN
arjefm-1230	227	28	remaining	remain	VERB
arjefm-1230	227	29	the	the	DET
arjefm-1230	227	30	same	same	ADJ
arjefm-1230	227	31	.	.	PUNCT
arjefm-1230	228	1	it	it	PRON
arjefm-1230	228	2	is	be	AUX
arjefm-1230	228	3	also	also	ADV
arjefm-1230	228	4	possible	possible	ADJ
arjefm-1230	228	5	to	to	PART
arjefm-1230	228	6	prove	prove	VERB
arjefm-1230	228	7	this	this	DET
arjefm-1230	228	8	effect	effect	NOUN
arjefm-1230	228	9	using	use	VERB
arjefm-1230	228	10	statistical	statistical	ADJ
arjefm-1230	228	11	methods	method	NOUN
arjefm-1230	228	12	.	.	PUNCT
arjefm-1230	229	1	all	all	DET
arjefm-1230	229	2	things	thing	NOUN
arjefm-1230	229	3	considered	consider	VERB
arjefm-1230	229	4	,	,	PUNCT
arjefm-1230	229	5	customer	customer	NOUN
arjefm-1230	229	6	focus	focus	NOUN
arjefm-1230	229	7	and	and	CCONJ
arjefm-1230	229	8	employee	employee	NOUN
arjefm-1230	229	9	involvement	involvement	NOUN
arjefm-1230	229	10	are	be	AUX
arjefm-1230	229	11	important	important	ADJ
arjefm-1230	229	12	and	and	CCONJ
arjefm-1230	229	13	helpful	helpful	ADJ
arjefm-1230	229	14	factors	factor	NOUN
arjefm-1230	229	15	in	in	ADP
arjefm-1230	229	16	predicting	predict	VERB
arjefm-1230	229	17	organizational	organizational	ADJ
arjefm-1230	229	18	performance	performance	NOUN
arjefm-1230	229	19	.	.	PUNCT
arjefm-1230	230	1	table	table	NOUN
arjefm-1230	230	2	7	7	NUM
arjefm-1230	230	3	demonstrates	demonstrate	VERB
arjefm-1230	230	4	that	that	SCONJ
arjefm-1230	230	5	the	the	DET
arjefm-1230	230	6	regression	regression	NOUN
arjefm-1230	230	7	model	model	NOUN
arjefm-1230	230	8	has	have	VERB
arjefm-1230	230	9	a	a	DET
arjefm-1230	230	10	strong	strong	ADJ
arjefm-1230	230	11	relationship	relationship	NOUN
arjefm-1230	230	12	(	(	PUNCT
arjefm-1230	230	13	r=0.71	r=0.71	PROPN
arjefm-1230	230	14	)	)	PUNCT
arjefm-1230	230	15	between	between	ADP
arjefm-1230	230	16	the	the	DET
arjefm-1230	230	17	independent	independent	ADJ
arjefm-1230	230	18	variables	variable	NOUN
arjefm-1230	230	19	and	and	CCONJ
arjefm-1230	230	20	the	the	DET
arjefm-1230	230	21	dependent	dependent	ADJ
arjefm-1230	230	22	variable	variable	NOUN
arjefm-1230	230	23	,	,	PUNCT
arjefm-1230	230	24	organizational	organizational	ADJ
arjefm-1230	230	25	performance	performance	NOUN
arjefm-1230	230	26	.	.	PUNCT
arjefm-1230	231	1	in	in	ADP
arjefm-1230	231	2	other	other	ADJ
arjefm-1230	231	3	words	word	NOUN
arjefm-1230	231	4	,	,	PUNCT
arjefm-1230	231	5	50	50	NUM
arjefm-1230	231	6	%	%	NOUN
arjefm-1230	231	7	of	of	ADP
arjefm-1230	231	8	the	the	DET
arjefm-1230	231	9	changes	change	NOUN
arjefm-1230	231	10	in	in	ADP
arjefm-1230	231	11	organizational	organizational	ADJ
arjefm-1230	231	12	performance	performance	NOUN
arjefm-1230	231	13	come	come	VERB
arjefm-1230	231	14	from	from	ADP
arjefm-1230	231	15	customer	customer	NOUN
arjefm-1230	231	16	focus	focus	NOUN
arjefm-1230	231	17	and	and	CCONJ
arjefm-1230	231	18	employee	employee	NOUN
arjefm-1230	231	19	involvement	involvement	NOUN
arjefm-1230	231	20	.	.	PUNCT
arjefm-1230	232	1	since	since	SCONJ
arjefm-1230	232	2	the	the	DET
arjefm-1230	232	3	adjusted	adjusted	ADJ
arjefm-1230	232	4	r	r	NOUN
arjefm-1230	232	5	-	-	PUNCT
arjefm-1230	232	6	squared	square	VERB
arjefm-1230	232	7	is	be	AUX
arjefm-1230	232	8	0.49	0.49	NUM
arjefm-1230	232	9	,	,	PUNCT
arjefm-1230	232	10	the	the	DET
arjefm-1230	232	11	sample	sample	NOUN
arjefm-1230	232	12	size	size	NOUN
arjefm-1230	232	13	and	and	CCONJ
arjefm-1230	232	14	number	number	NOUN
arjefm-1230	232	15	of	of	ADP
arjefm-1230	232	16	predictors	predictor	NOUN
arjefm-1230	232	17	make	make	VERB
arjefm-1230	232	18	it	it	PRON
arjefm-1230	232	19	reliable	reliable	ADJ
arjefm-1230	232	20	to	to	PART
arjefm-1230	232	21	say	say	VERB
arjefm-1230	232	22	that	that	SCONJ
arjefm-1230	232	23	the	the	DET
arjefm-1230	232	24	model	model	NOUN
arjefm-1230	232	25	can	can	AUX
arjefm-1230	232	26	explain	explain	VERB
arjefm-1230	232	27	just	just	ADV
arjefm-1230	232	28	over	over	ADP
arjefm-1230	232	29	49	49	NUM
arjefm-1230	232	30	%	%	NOUN
arjefm-1230	232	31	of	of	ADP
arjefm-1230	232	32	the	the	DET
arjefm-1230	232	33	changes	change	NOUN
arjefm-1230	232	34	in	in	ADP
arjefm-1230	232	35	organizational	organizational	ADJ
arjefm-1230	232	36	performance	performance	NOUN
arjefm-1230	232	37	.	.	PUNCT
arjefm-1230	233	1	because	because	SCONJ
arjefm-1230	233	2	the	the	DET
arjefm-1230	233	3	regression	regression	NOUN
arjefm-1230	233	4	model	model	NOUN
arjefm-1230	233	5	has	have	VERB
arjefm-1230	233	6	a	a	DET
arjefm-1230	233	7	p	p	NOUN
arjefm-1230	233	8	-	-	PUNCT
arjefm-1230	233	9	value	value	NOUN
arjefm-1230	233	10	of	of	ADP
arjefm-1230	233	11	0.000	0.000	NUM
arjefm-1230	233	12	,	,	PUNCT
arjefm-1230	233	13	it	it	PRON
arjefm-1230	233	14	is	be	AUX
arjefm-1230	233	15	clear	clear	ADJ
arjefm-1230	233	16	that	that	SCONJ
arjefm-1230	233	17	the	the	DET
arjefm-1230	233	18	model	model	NOUN
arjefm-1230	233	19	is	be	AUX
arjefm-1230	233	20	statistically	statistically	ADV
arjefm-1230	233	21	significant	significant	ADJ
arjefm-1230	233	22	.	.	PUNCT
arjefm-1230	234	1	therefore	therefore	ADV
arjefm-1230	234	2	,	,	PUNCT
arjefm-1230	234	3	using	use	VERB
arjefm-1230	234	4	the	the	DET
arjefm-1230	234	5	independent	independent	ADJ
arjefm-1230	234	6	variables	variable	NOUN
arjefm-1230	234	7	as	as	ADP
arjefm-1230	234	8	a	a	DET
arjefm-1230	234	9	group	group	NOUN
arjefm-1230	234	10	,	,	PUNCT
arjefm-1230	234	11	their	their	PRON
arjefm-1230	234	12	predictions	prediction	NOUN
arjefm-1230	234	13	for	for	ADP
arjefm-1230	234	14	organizational	organizational	ADJ
arjefm-1230	234	15	performance	performance	NOUN
arjefm-1230	234	16	are	be	AUX
arjefm-1230	234	17	better	well	ADJ
arjefm-1230	234	18	than	than	ADP
arjefm-1230	234	19	those	those	PRON
arjefm-1230	234	20	of	of	ADP
arjefm-1230	234	21	a	a	DET
arjefm-1230	234	22	model	model	NOUN
arjefm-1230	234	23	with	with	ADP
arjefm-1230	234	24	no	no	DET
arjefm-1230	234	25	predictors	predictor	NOUN
arjefm-1230	234	26	.	.	PUNCT
arjefm-1230	235	1	table	table	NOUN
arjefm-1230	235	2	8	8	NUM
arjefm-1230	235	3	:	:	PUNCT
arjefm-1230	235	4	assumption	assumption	NOUN
arjefm-1230	235	5	check	check	NOUN
arjefm-1230	235	6	assumption	assumption	NOUN
arjefm-1230	235	7	method	method	NOUN
arjefm-1230	235	8	used	use	VERB
arjefm-1230	235	9	result	result	NOUN
arjefm-1230	235	10	normality	normality	NOUN
arjefm-1230	235	11	histogram	histogram	NOUN
arjefm-1230	235	12	/q	/q	PUNCT
arjefm-1230	235	13	-	-	PUNCT
arjefm-1230	235	14	q	q	ADJ
arjefm-1230	235	15	plot	plot	NOUN
arjefm-1230	235	16	residuals	residual	NOUN
arjefm-1230	235	17	are	be	AUX
arjefm-1230	235	18	approximately	approximately	ADV
arjefm-1230	235	19	normal	normal	ADJ
arjefm-1230	235	20	linearity	linearity	NOUN
arjefm-1230	235	21	scatterplot	scatterplot	NOUN
arjefm-1230	235	22	relationship	relationship	NOUN
arjefm-1230	235	23	is	be	AUX
arjefm-1230	235	24	linear	linear	ADJ
arjefm-1230	235	25	homoscedasticity	homoscedasticity	NOUN
arjefm-1230	235	26	plots	plot	NOUN
arjefm-1230	235	27	of	of	ADP
arjefm-1230	235	28	residuals	residual	NOUN
arjefm-1230	235	29	equal	equal	ADJ
arjefm-1230	235	30	variance	variance	NOUN
arjefm-1230	235	31	observed	observe	VERB
arjefm-1230	235	32	multicollinearity	multicollinearity	NOUN
arjefm-1230	235	33	vif	vif	NOUN
arjefm-1230	235	34	values	value	NOUN
arjefm-1230	235	35	<	<	X
arjefm-1230	235	36	2	2	NUM
arjefm-1230	235	37	no	no	DET
arjefm-1230	235	38	multicollinearity	multicollinearity	NOUN
arjefm-1230	235	39	table	table	NOUN
arjefm-1230	235	40	9	9	NUM
arjefm-1230	235	41	:	:	PUNCT
arjefm-1230	235	42	hypothesis	hypothesis	NOUN
arjefm-1230	235	43	testing	testing	NOUN
arjefm-1230	235	44	hypothesis	hypothesis	NOUN
arjefm-1230	235	45	p	p	NOUN
arjefm-1230	235	46	-	-	PUNCT
arjefm-1230	235	47	value	value	NOUN
arjefm-1230	235	48	decision	decision	NOUN
arjefm-1230	235	49	interpretation	interpretation	NOUN
arjefm-1230	235	50	h01	h01	NOUN
arjefm-1230	235	51	:	:	PUNCT
arjefm-1230	235	52	customer	customer	NOUN
arjefm-1230	235	53	focus	focus	NOUN
arjefm-1230	235	54	has	have	VERB
arjefm-1230	235	55	no	no	DET
arjefm-1230	235	56	significant	significant	ADJ
arjefm-1230	235	57	effect	effect	NOUN
arjefm-1230	235	58	on	on	ADP
arjefm-1230	235	59	performance	performance	NOUN
arjefm-1230	235	60	0.000	0.000	NUM
arjefm-1230	235	61	reject	reject	NOUN
arjefm-1230	235	62	h0	h0	NOUN
arjefm-1230	235	63	customer	customer	NOUN
arjefm-1230	235	64	focus	focus	NOUN
arjefm-1230	235	65	significantly	significantly	ADV
arjefm-1230	235	66	improves	improve	VERB
arjefm-1230	235	67	organizational	organizational	ADJ
arjefm-1230	235	68	performance	performance	NOUN
arjefm-1230	235	69	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	235	70	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	235	71	american	american	PROPN
arjefm-1230	235	72	research	research	PROPN
arjefm-1230	235	73	journal	journal	PROPN
arjefm-1230	235	74	of	of	ADP
arjefm-1230	235	75	economics	economic	NOUN
arjefm-1230	235	76	,	,	PUNCT
arjefm-1230	235	77	finance	finance	NOUN
arjefm-1230	235	78	and	and	CCONJ
arjefm-1230	235	79	management	management	NOUN
arjefm-1230	235	80	volume	volume	NOUN
arjefm-1230	235	81	13	13	NUM
arjefm-1230	235	82	issue	issue	NOUN
arjefm-1230	235	83	3	3	NUM
arjefm-1230	235	84	,	,	PUNCT
arjefm-1230	235	85	july	july	PROPN
arjefm-1230	235	86	-	-	PUNCT
arjefm-1230	235	87	september	september	PROPN
arjefm-1230	235	88	2025	2025	NUM
arjefm-1230	235	89	issn	issn	NOUN
arjefm-1230	235	90	:	:	PUNCT
arjefm-1230	235	91	2836	2836	NUM
arjefm-1230	235	92	-	-	SYM
arjefm-1230	235	93	9416	9416	NUM
arjefm-1230	235	94	impact	impact	NOUN
arjefm-1230	235	95	factor	factor	NOUN
arjefm-1230	235	96	:	:	PUNCT
arjefm-1230	235	97	6.41	6.41	NUM
arjefm-1230	235	98	journal	journal	NOUN
arjefm-1230	235	99	homepage	homepage	NOUN
arjefm-1230	235	100	:	:	PUNCT
arjefm-1230	235	101	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	235	102	email	email	NOUN
arjefm-1230	235	103	:	:	PUNCT
arjefm-1230	235	104	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	235	105	official	official	ADJ
arjefm-1230	235	106	journal	journal	PROPN
arjefm-1230	235	107	of	of	ADP
arjefm-1230	235	108	america	america	PROPN
arjefm-1230	235	109	serial	serial	PROPN
arjefm-1230	235	110	publication	publication	NOUN
arjefm-1230	235	111	american	american	PROPN
arjefm-1230	235	112	research	research	PROPN
arjefm-1230	235	113	journal	journal	PROPN
arjefm-1230	235	114	of	of	ADP
arjefm-1230	235	115	economics	economic	NOUN
arjefm-1230	235	116	,	,	PUNCT
arjefm-1230	235	117	finance	finance	NOUN
arjefm-1230	235	118	and	and	CCONJ
arjefm-1230	235	119	management	management	NOUN
arjefm-1230	235	120	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	235	121	,	,	PUNCT
arjefm-1230	235	122	email	email	NOUN
arjefm-1230	235	123	:	:	PUNCT
arjefm-1230	235	124	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	236	1	65	65	NUM
arjefm-1230	237	1	|	|	ADV
arjefm-1230	237	2	p	p	X
arjefm-1230	237	3	a	a	DET
arjefm-1230	237	4	g	g	PROPN
arjefm-1230	237	5	e	e	NOUN
arjefm-1230	237	6	h02	h02	NOUN
arjefm-1230	237	7	:	:	PUNCT
arjefm-1230	237	8	total	total	ADJ
arjefm-1230	237	9	employee	employee	NOUN
arjefm-1230	237	10	involvement	involvement	NOUN
arjefm-1230	237	11	has	have	VERB
arjefm-1230	237	12	no	no	DET
arjefm-1230	237	13	significant	significant	ADJ
arjefm-1230	237	14	effect	effect	NOUN
arjefm-1230	237	15	on	on	ADP
arjefm-1230	237	16	performance	performance	NOUN
arjefm-1230	237	17	0.002	0.002	NUM
arjefm-1230	237	18	reject	reject	VERB
arjefm-1230	237	19	h0	h0	PROPN
arjefm-1230	237	20	employee	employee	NOUN
arjefm-1230	237	21	involvement	involvement	NOUN
arjefm-1230	237	22	significantly	significantly	ADV
arjefm-1230	237	23	improves	improve	VERB
arjefm-1230	237	24	performance	performance	NOUN
arjefm-1230	237	25	discussion	discussion	NOUN
arjefm-1230	237	26	of	of	ADP
arjefm-1230	237	27	findings	finding	NOUN
arjefm-1230	237	28	the	the	DET
arjefm-1230	237	29	study	study	NOUN
arjefm-1230	237	30	explored	explore	VERB
arjefm-1230	237	31	the	the	DET
arjefm-1230	237	32	impact	impact	NOUN
arjefm-1230	237	33	of	of	ADP
arjefm-1230	237	34	customer	customer	NOUN
arjefm-1230	237	35	focus	focus	NOUN
arjefm-1230	237	36	and	and	CCONJ
arjefm-1230	237	37	total	total	ADJ
arjefm-1230	237	38	employee	employee	NOUN
arjefm-1230	237	39	involvement	involvement	NOUN
arjefm-1230	237	40	as	as	ADP
arjefm-1230	237	41	parts	part	NOUN
arjefm-1230	237	42	of	of	ADP
arjefm-1230	237	43	sustainable	sustainable	ADJ
arjefm-1230	237	44	total	total	ADJ
arjefm-1230	237	45	quality	quality	NOUN
arjefm-1230	237	46	management	management	NOUN
arjefm-1230	237	47	on	on	ADP
arjefm-1230	237	48	the	the	DET
arjefm-1230	237	49	performance	performance	NOUN
arjefm-1230	237	50	of	of	ADP
arjefm-1230	237	51	corporate	corporate	ADJ
arjefm-1230	237	52	organizations	organization	NOUN
arjefm-1230	237	53	in	in	ADP
arjefm-1230	237	54	southeast	southeast	PROPN
arjefm-1230	237	55	nigeria	nigeria	PROPN
arjefm-1230	237	56	,	,	PUNCT
arjefm-1230	237	57	using	use	VERB
arjefm-1230	237	58	responses	response	NOUN
arjefm-1230	237	59	from	from	ADP
arjefm-1230	237	60	120	120	NUM
arjefm-1230	237	61	individuals	individual	NOUN
arjefm-1230	237	62	.	.	PUNCT
arjefm-1230	238	1	researchers	researcher	NOUN
arjefm-1230	238	2	determined	determine	VERB
arjefm-1230	238	3	the	the	DET
arjefm-1230	238	4	results	result	NOUN
arjefm-1230	238	5	using	use	VERB
arjefm-1230	238	6	multiple	multiple	ADJ
arjefm-1230	238	7	linear	linear	ADJ
arjefm-1230	238	8	regression	regression	NOUN
arjefm-1230	238	9	,	,	PUNCT
arjefm-1230	238	10	after	after	ADP
arjefm-1230	238	11	checking	check	VERB
arjefm-1230	238	12	the	the	DET
arjefm-1230	238	13	data	datum	NOUN
arjefm-1230	238	14	’s	’s	PART
arjefm-1230	238	15	reliability	reliability	NOUN
arjefm-1230	238	16	and	and	CCONJ
arjefm-1230	238	17	correlation	correlation	NOUN
arjefm-1230	238	18	.	.	PUNCT
arjefm-1230	239	1	according	accord	VERB
arjefm-1230	239	2	to	to	ADP
arjefm-1230	239	3	the	the	DET
arjefm-1230	239	4	regression	regression	NOUN
arjefm-1230	239	5	analysis	analysis	NOUN
arjefm-1230	239	6	,	,	PUNCT
arjefm-1230	239	7	having	have	VERB
arjefm-1230	239	8	a	a	DET
arjefm-1230	239	9	customer	customer	NOUN
arjefm-1230	239	10	-	-	PUNCT
arjefm-1230	239	11	focused	focus	VERB
arjefm-1230	239	12	strategy	strategy	NOUN
arjefm-1230	239	13	positively	positively	ADV
arjefm-1230	239	14	affects	affect	VERB
arjefm-1230	239	15	the	the	DET
arjefm-1230	239	16	results	result	NOUN
arjefm-1230	239	17	of	of	ADP
arjefm-1230	239	18	corporate	corporate	ADJ
arjefm-1230	239	19	organizations	organization	NOUN
arjefm-1230	239	20	.	.	PUNCT
arjefm-1230	240	1	the	the	DET
arjefm-1230	240	2	regression	regression	NOUN
arjefm-1230	240	3	coefficient	coefficient	NOUN
arjefm-1230	240	4	for	for	ADP
arjefm-1230	240	5	customer	customer	NOUN
arjefm-1230	240	6	focus	focus	NOUN
arjefm-1230	240	7	is	be	AUX
arjefm-1230	240	8	β	β	X
arjefm-1230	240	9	=	=	NOUN
arjefm-1230	240	10	0.37	0.37	NUM
arjefm-1230	240	11	,	,	PUNCT
arjefm-1230	240	12	and	and	CCONJ
arjefm-1230	240	13	its	its	PRON
arjefm-1230	240	14	t	t	NOUN
arjefm-1230	240	15	-	-	PUNCT
arjefm-1230	240	16	value	value	NOUN
arjefm-1230	240	17	is	be	AUX
arjefm-1230	240	18	4.63	4.63	NUM
arjefm-1230	240	19	with	with	ADP
arjefm-1230	240	20	a	a	DET
arjefm-1230	240	21	p	p	NOUN
arjefm-1230	240	22	-	-	PUNCT
arjefm-1230	240	23	value	value	NOUN
arjefm-1230	240	24	of	of	ADP
arjefm-1230	240	25	0.000	0.000	NUM
arjefm-1230	240	26	,	,	PUNCT
arjefm-1230	240	27	both	both	PRON
arjefm-1230	240	28	indicating	indicate	VERB
arjefm-1230	240	29	that	that	SCONJ
arjefm-1230	240	30	customer	customer	NOUN
arjefm-1230	240	31	focus	focus	NOUN
arjefm-1230	240	32	is	be	AUX
arjefm-1230	240	33	significant	significant	ADJ
arjefm-1230	240	34	.	.	PUNCT
arjefm-1230	241	1	in	in	ADP
arjefm-1230	241	2	other	other	ADJ
arjefm-1230	241	3	words	word	NOUN
arjefm-1230	241	4	,	,	PUNCT
arjefm-1230	241	5	focusing	focus	VERB
arjefm-1230	241	6	more	more	ADV
arjefm-1230	241	7	on	on	ADP
arjefm-1230	241	8	customers	customer	NOUN
arjefm-1230	241	9	is	be	AUX
arjefm-1230	241	10	linked	link	VERB
arjefm-1230	241	11	to	to	ADP
arjefm-1230	241	12	an	an	DET
arjefm-1230	241	13	average	average	ADJ
arjefm-1230	241	14	improvement	improvement	NOUN
arjefm-1230	241	15	of	of	ADP
arjefm-1230	241	16	0.37	0.37	NUM
arjefm-1230	241	17	units	unit	NOUN
arjefm-1230	241	18	in	in	ADP
arjefm-1230	241	19	an	an	DET
arjefm-1230	241	20	organization	organization	NOUN
arjefm-1230	241	21	’s	’s	PART
arjefm-1230	241	22	performance	performance	NOUN
arjefm-1230	241	23	.	.	PUNCT
arjefm-1230	242	1	the	the	DET
arjefm-1230	242	2	pearson	pearson	PROPN
arjefm-1230	242	3	correlation	correlation	NOUN
arjefm-1230	242	4	coefficient	coefficient	NOUN
arjefm-1230	242	5	between	between	ADP
arjefm-1230	242	6	customer	customer	NOUN
arjefm-1230	242	7	focus	focus	NOUN
arjefm-1230	242	8	and	and	CCONJ
arjefm-1230	242	9	organizational	organizational	ADJ
arjefm-1230	242	10	performance	performance	NOUN
arjefm-1230	242	11	was	be	AUX
arjefm-1230	242	12	0.63	0.63	NUM
arjefm-1230	242	13	,	,	PUNCT
arjefm-1230	242	14	which	which	PRON
arjefm-1230	242	15	indicates	indicate	VERB
arjefm-1230	242	16	they	they	PRON
arjefm-1230	242	17	are	be	AUX
arjefm-1230	242	18	moderately	moderately	ADV
arjefm-1230	242	19	to	to	PART
arjefm-1230	242	20	strongly	strongly	ADV
arjefm-1230	242	21	positively	positively	ADV
arjefm-1230	242	22	related	relate	VERB
arjefm-1230	242	23	.	.	PUNCT
arjefm-1230	243	1	it	it	PRON
arjefm-1230	243	2	confirms	confirm	VERB
arjefm-1230	243	3	that	that	SCONJ
arjefm-1230	243	4	focusing	focus	VERB
arjefm-1230	243	5	on	on	ADP
arjefm-1230	243	6	customers	customer	NOUN
arjefm-1230	243	7	,	,	PUNCT
arjefm-1230	243	8	their	their	PRON
arjefm-1230	243	9	needs	need	NOUN
arjefm-1230	243	10	,	,	PUNCT
arjefm-1230	243	11	and	and	CCONJ
arjefm-1230	243	12	their	their	PRON
arjefm-1230	243	13	opinions	opinion	NOUN
arjefm-1230	243	14	results	result	VERB
arjefm-1230	243	15	in	in	ADP
arjefm-1230	243	16	a	a	DET
arjefm-1230	243	17	more	more	ADV
arjefm-1230	243	18	efficient	efficient	ADJ
arjefm-1230	243	19	and	and	CCONJ
arjefm-1230	243	20	competitive	competitive	ADJ
arjefm-1230	243	21	business	business	NOUN
arjefm-1230	243	22	,	,	PUNCT
arjefm-1230	243	23	which	which	PRON
arjefm-1230	243	24	in	in	ADP
arjefm-1230	243	25	turn	turn	NOUN
arjefm-1230	243	26	improves	improve	VERB
arjefm-1230	243	27	the	the	DET
arjefm-1230	243	28	organization	organization	NOUN
arjefm-1230	243	29	’s	’s	PART
arjefm-1230	243	30	performance	performance	NOUN
arjefm-1230	243	31	.	.	PUNCT
arjefm-1230	244	1	the	the	DET
arjefm-1230	244	2	hypothesis	hypothesis	NOUN
arjefm-1230	244	3	that	that	PRON
arjefm-1230	244	4	followed	follow	VERB
arjefm-1230	244	5	tested	test	VERB
arjefm-1230	244	6	how	how	SCONJ
arjefm-1230	244	7	total	total	ADJ
arjefm-1230	244	8	employee	employee	NOUN
arjefm-1230	244	9	involvement	involvement	NOUN
arjefm-1230	244	10	(	(	PUNCT
arjefm-1230	244	11	tei	tei	NOUN
arjefm-1230	244	12	)	)	PUNCT
arjefm-1230	244	13	affected	affect	VERB
arjefm-1230	244	14	the	the	DET
arjefm-1230	244	15	company	company	NOUN
arjefm-1230	244	16	’s	’s	PART
arjefm-1230	244	17	performance	performance	NOUN
arjefm-1230	244	18	.	.	PUNCT
arjefm-1230	245	1	the	the	DET
arjefm-1230	245	2	study	study	NOUN
arjefm-1230	245	3	found	find	VERB
arjefm-1230	245	4	that	that	SCONJ
arjefm-1230	245	5	how	how	SCONJ
arjefm-1230	245	6	involved	involved	ADJ
arjefm-1230	245	7	employees	employee	NOUN
arjefm-1230	245	8	are	be	AUX
arjefm-1230	245	9	is	be	AUX
arjefm-1230	245	10	a	a	DET
arjefm-1230	245	11	valuable	valuable	ADJ
arjefm-1230	245	12	predictor	predictor	NOUN
arjefm-1230	245	13	,	,	PUNCT
arjefm-1230	245	14	as	as	SCONJ
arjefm-1230	245	15	the	the	DET
arjefm-1230	245	16	regression	regression	NOUN
arjefm-1230	245	17	coefficient	coefficient	NOUN
arjefm-1230	245	18	is	be	AUX
arjefm-1230	245	19	β	β	X
arjefm-1230	245	20	=	=	SYM
arjefm-1230	245	21	0.29	0.29	NUM
arjefm-1230	245	22	,	,	PUNCT
arjefm-1230	245	23	the	the	DET
arjefm-1230	245	24	t	t	NOUN
arjefm-1230	245	25	-	-	PUNCT
arjefm-1230	245	26	value	value	NOUN
arjefm-1230	245	27	is	be	AUX
arjefm-1230	245	28	3.22	3.22	NUM
arjefm-1230	245	29	,	,	PUNCT
arjefm-1230	245	30	and	and	CCONJ
arjefm-1230	245	31	the	the	DET
arjefm-1230	245	32	p	p	NOUN
arjefm-1230	245	33	-	-	PUNCT
arjefm-1230	245	34	value	value	NOUN
arjefm-1230	245	35	is	be	AUX
arjefm-1230	245	36	0.002	0.002	NUM
arjefm-1230	245	37	.	.	PUNCT
arjefm-1230	246	1	the	the	DET
arjefm-1230	246	2	values	value	NOUN
arjefm-1230	246	3	mean	mean	VERB
arjefm-1230	246	4	that	that	SCONJ
arjefm-1230	246	5	the	the	DET
arjefm-1230	246	6	relationship	relationship	NOUN
arjefm-1230	246	7	between	between	ADP
arjefm-1230	246	8	the	the	DET
arjefm-1230	246	9	variables	variable	NOUN
arjefm-1230	246	10	is	be	AUX
arjefm-1230	246	11	significant	significant	ADJ
arjefm-1230	246	12	at	at	ADP
arjefm-1230	246	13	a	a	DET
arjefm-1230	246	14	5	5	NUM
arjefm-1230	246	15	%	%	NOUN
arjefm-1230	246	16	level	level	NOUN
arjefm-1230	246	17	.	.	PUNCT
arjefm-1230	247	1	the	the	DET
arjefm-1230	247	2	total	total	ADJ
arjefm-1230	247	3	employee	employee	NOUN
arjefm-1230	247	4	involvement	involvement	NOUN
arjefm-1230	247	5	and	and	CCONJ
arjefm-1230	247	6	organizational	organizational	ADJ
arjefm-1230	247	7	performance	performance	NOUN
arjefm-1230	247	8	show	show	VERB
arjefm-1230	247	9	a	a	DET
arjefm-1230	247	10	moderate	moderate	ADJ
arjefm-1230	247	11	to	to	ADP
arjefm-1230	247	12	strong	strong	ADJ
arjefm-1230	247	13	positive	positive	ADJ
arjefm-1230	247	14	correlation	correlation	NOUN
arjefm-1230	247	15	,	,	PUNCT
arjefm-1230	247	16	with	with	ADP
arjefm-1230	247	17	r	r	NOUN
arjefm-1230	247	18	=	=	SYM
arjefm-1230	247	19	0.60	0.60	NUM
arjefm-1230	247	20	.	.	PUNCT
arjefm-1230	248	1	this	this	PRON
arjefm-1230	248	2	indicates	indicate	VERB
arjefm-1230	248	3	that	that	SCONJ
arjefm-1230	248	4	empowered	empower	VERB
arjefm-1230	248	5	employees	employee	NOUN
arjefm-1230	248	6	and	and	CCONJ
arjefm-1230	248	7	chances	chance	NOUN
arjefm-1230	248	8	to	to	PART
arjefm-1230	248	9	participate	participate	VERB
arjefm-1230	248	10	in	in	ADP
arjefm-1230	248	11	decision	decision	NOUN
arjefm-1230	248	12	-	-	PUNCT
arjefm-1230	248	13	making	making	NOUN
arjefm-1230	248	14	are	be	AUX
arjefm-1230	248	15	valuable	valuable	ADJ
arjefm-1230	248	16	for	for	ADP
arjefm-1230	248	17	any	any	DET
arjefm-1230	248	18	organization	organization	NOUN
arjefm-1230	248	19	.	.	PUNCT
arjefm-1230	249	1	the	the	DET
arjefm-1230	249	2	regression	regression	NOUN
arjefm-1230	249	3	model	model	NOUN
arjefm-1230	249	4	found	find	VERB
arjefm-1230	249	5	that	that	SCONJ
arjefm-1230	249	6	50	50	NUM
arjefm-1230	249	7	%	%	NOUN
arjefm-1230	249	8	of	of	ADP
arjefm-1230	249	9	the	the	DET
arjefm-1230	249	10	variation	variation	NOUN
arjefm-1230	249	11	in	in	ADP
arjefm-1230	249	12	how	how	SCONJ
arjefm-1230	249	13	an	an	DET
arjefm-1230	249	14	organization	organization	NOUN
arjefm-1230	249	15	performs	perform	VERB
arjefm-1230	249	16	is	be	AUX
arjefm-1230	249	17	due	due	ADJ
arjefm-1230	249	18	to	to	ADP
arjefm-1230	249	19	both	both	PRON
arjefm-1230	249	20	customer	customer	NOUN
arjefm-1230	249	21	focus	focus	NOUN
arjefm-1230	249	22	and	and	CCONJ
arjefm-1230	249	23	total	total	ADJ
arjefm-1230	249	24	employee	employee	NOUN
arjefm-1230	249	25	involvement	involvement	NOUN
arjefm-1230	249	26	.	.	PUNCT
arjefm-1230	250	1	the	the	DET
arjefm-1230	250	2	model	model	NOUN
arjefm-1230	250	3	is	be	AUX
arjefm-1230	250	4	considered	consider	VERB
arjefm-1230	250	5	statistically	statistically	ADV
arjefm-1230	250	6	significant	significant	ADJ
arjefm-1230	250	7	because	because	SCONJ
arjefm-1230	250	8	the	the	DET
arjefm-1230	250	9	adjusted	adjust	VERB
arjefm-1230	250	10	r²	r²	NOUN
arjefm-1230	250	11	was	be	AUX
arjefm-1230	250	12	0.49	0.49	NUM
arjefm-1230	250	13	,	,	PUNCT
arjefm-1230	250	14	the	the	DET
arjefm-1230	250	15	f	f	NOUN
arjefm-1230	250	16	-	-	PUNCT
arjefm-1230	250	17	statistic	statistic	NOUN
arjefm-1230	250	18	was	be	AUX
arjefm-1230	250	19	58.32	58.32	NUM
arjefm-1230	250	20	,	,	PUNCT
arjefm-1230	250	21	and	and	CCONJ
arjefm-1230	250	22	the	the	DET
arjefm-1230	250	23	p	p	NOUN
arjefm-1230	250	24	-	-	PUNCT
arjefm-1230	250	25	value	value	NOUN
arjefm-1230	250	26	was	be	AUX
arjefm-1230	250	27	0.000	0.000	NUM
arjefm-1230	250	28	.	.	PUNCT
arjefm-1230	251	1	as	as	ADP
arjefm-1230	251	2	a	a	DET
arjefm-1230	251	3	result	result	NOUN
arjefm-1230	251	4	,	,	PUNCT
arjefm-1230	251	5	in	in	ADP
arjefm-1230	251	6	southeast	southeast	PROPN
arjefm-1230	251	7	nigeria	nigeria	PROPN
arjefm-1230	251	8	,	,	PUNCT
arjefm-1230	251	9	customer	customer	NOUN
arjefm-1230	251	10	focus	focus	NOUN
arjefm-1230	251	11	and	and	CCONJ
arjefm-1230	251	12	total	total	ADJ
arjefm-1230	251	13	employee	employee	NOUN
arjefm-1230	251	14	involvement	involvement	NOUN
arjefm-1230	251	15	play	play	VERB
arjefm-1230	251	16	significant	significant	ADJ
arjefm-1230	251	17	roles	role	NOUN
arjefm-1230	251	18	in	in	ADP
arjefm-1230	251	19	sustainable	sustainable	ADJ
arjefm-1230	251	20	total	total	ADJ
arjefm-1230	251	21	quality	quality	NOUN
arjefm-1230	251	22	management	management	NOUN
arjefm-1230	251	23	and	and	CCONJ
arjefm-1230	251	24	help	help	VERB
arjefm-1230	251	25	improve	improve	VERB
arjefm-1230	251	26	corporate	corporate	ADJ
arjefm-1230	251	27	performance	performance	NOUN
arjefm-1230	251	28	.	.	PUNCT
arjefm-1230	252	1	the	the	DET
arjefm-1230	252	2	first	first	ADJ
arjefm-1230	252	3	hypothesis	hypothesis	NOUN
arjefm-1230	252	4	(	(	PUNCT
arjefm-1230	252	5	h₀₁	h₀₁	PROPN
arjefm-1230	252	6	)	)	PUNCT
arjefm-1230	252	7	,	,	PUNCT
arjefm-1230	252	8	stating	state	VERB
arjefm-1230	252	9	that	that	SCONJ
arjefm-1230	252	10	customer	customer	NOUN
arjefm-1230	252	11	focus	focus	NOUN
arjefm-1230	252	12	has	have	VERB
arjefm-1230	252	13	no	no	DET
arjefm-1230	252	14	significant	significant	ADJ
arjefm-1230	252	15	effect	effect	NOUN
arjefm-1230	252	16	on	on	ADP
arjefm-1230	252	17	performance	performance	NOUN
arjefm-1230	252	18	,	,	PUNCT
arjefm-1230	252	19	was	be	AUX
arjefm-1230	252	20	rejected	reject	VERB
arjefm-1230	252	21	.	.	PUNCT
arjefm-1230	253	1	the	the	DET
arjefm-1230	253	2	second	second	ADJ
arjefm-1230	253	3	hypothesis	hypothesis	NOUN
arjefm-1230	253	4	(	(	PUNCT
arjefm-1230	253	5	h₀₂	h₀₂	PROPN
arjefm-1230	253	6	)	)	PUNCT
arjefm-1230	253	7	,	,	PUNCT
arjefm-1230	253	8	stating	state	VERB
arjefm-1230	253	9	that	that	SCONJ
arjefm-1230	253	10	employee	employee	NOUN
arjefm-1230	253	11	involvement	involvement	NOUN
arjefm-1230	253	12	has	have	VERB
arjefm-1230	253	13	no	no	DET
arjefm-1230	253	14	significant	significant	ADJ
arjefm-1230	253	15	effect	effect	NOUN
arjefm-1230	253	16	on	on	ADP
arjefm-1230	253	17	performance	performance	NOUN
arjefm-1230	253	18	,	,	PUNCT
arjefm-1230	253	19	was	be	AUX
arjefm-1230	253	20	also	also	ADV
arjefm-1230	253	21	rejected	reject	VERB
arjefm-1230	253	22	.	.	PUNCT
arjefm-1230	254	1	both	both	DET
arjefm-1230	254	2	constructs	construct	VERB
arjefm-1230	254	3	significantly	significantly	ADV
arjefm-1230	254	4	contribute	contribute	VERB
arjefm-1230	254	5	to	to	ADP
arjefm-1230	254	6	explaining	explain	VERB
arjefm-1230	254	7	organizational	organizational	ADJ
arjefm-1230	254	8	performance	performance	NOUN
arjefm-1230	254	9	,	,	PUNCT
arjefm-1230	254	10	thereby	thereby	ADV
arjefm-1230	254	11	validating	validate	VERB
arjefm-1230	254	12	the	the	DET
arjefm-1230	254	13	importance	importance	NOUN
arjefm-1230	254	14	of	of	ADP
arjefm-1230	254	15	sustainable	sustainable	ADJ
arjefm-1230	254	16	total	total	ADJ
arjefm-1230	254	17	quality	quality	NOUN
arjefm-1230	254	18	management	management	NOUN
arjefm-1230	254	19	principles	principle	NOUN
arjefm-1230	254	20	in	in	ADP
arjefm-1230	254	21	nigerian	nigerian	ADJ
arjefm-1230	254	22	corporate	corporate	ADJ
arjefm-1230	254	23	organizations	organization	NOUN
arjefm-1230	254	24	.	.	PUNCT
arjefm-1230	255	1	5	5	X
arjefm-1230	255	2	.	.	X
arjefm-1230	255	3	conclusion	conclusion	VERB
arjefm-1230	255	4	the	the	DET
arjefm-1230	255	5	implementation	implementation	NOUN
arjefm-1230	255	6	of	of	ADP
arjefm-1230	255	7	sustainable	sustainable	ADJ
arjefm-1230	255	8	total	total	ADJ
arjefm-1230	255	9	quality	quality	NOUN
arjefm-1230	255	10	management	management	NOUN
arjefm-1230	255	11	(	(	PUNCT
arjefm-1230	255	12	stqm	stqm	PROPN
arjefm-1230	255	13	)	)	PUNCT
arjefm-1230	255	14	in	in	ADP
arjefm-1230	255	15	corporate	corporate	ADJ
arjefm-1230	255	16	organizations	organization	NOUN
arjefm-1230	255	17	in	in	ADP
arjefm-1230	255	18	southeast	southeast	PROPN
arjefm-1230	255	19	nigeria	nigeria	PROPN
arjefm-1230	255	20	has	have	AUX
arjefm-1230	255	21	demonstrated	demonstrate	VERB
arjefm-1230	255	22	significant	significant	ADJ
arjefm-1230	255	23	potential	potential	NOUN
arjefm-1230	255	24	to	to	PART
arjefm-1230	255	25	enhance	enhance	VERB
arjefm-1230	255	26	overall	overall	ADJ
arjefm-1230	255	27	performance	performance	NOUN
arjefm-1230	255	28	.	.	PUNCT
arjefm-1230	256	1	this	this	DET
arjefm-1230	256	2	study	study	NOUN
arjefm-1230	256	3	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	256	4	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	257	1	american	american	PROPN
arjefm-1230	257	2	research	research	PROPN
arjefm-1230	257	3	journal	journal	PROPN
arjefm-1230	257	4	of	of	ADP
arjefm-1230	257	5	economics	economic	NOUN
arjefm-1230	257	6	,	,	PUNCT
arjefm-1230	257	7	finance	finance	NOUN
arjefm-1230	257	8	and	and	CCONJ
arjefm-1230	257	9	management	management	NOUN
arjefm-1230	257	10	volume	volume	NOUN
arjefm-1230	257	11	13	13	NUM
arjefm-1230	257	12	issue	issue	NOUN
arjefm-1230	257	13	3	3	NUM
arjefm-1230	257	14	,	,	PUNCT
arjefm-1230	257	15	july	july	PROPN
arjefm-1230	257	16	-	-	PUNCT
arjefm-1230	257	17	september	september	PROPN
arjefm-1230	257	18	2025	2025	NUM
arjefm-1230	257	19	issn	issn	NOUN
arjefm-1230	257	20	:	:	PUNCT
arjefm-1230	257	21	2836	2836	NUM
arjefm-1230	257	22	-	-	SYM
arjefm-1230	257	23	9416	9416	NUM
arjefm-1230	257	24	impact	impact	NOUN
arjefm-1230	257	25	factor	factor	NOUN
arjefm-1230	257	26	:	:	PUNCT
arjefm-1230	257	27	6.41	6.41	NUM
arjefm-1230	257	28	journal	journal	NOUN
arjefm-1230	257	29	homepage	homepage	NOUN
arjefm-1230	257	30	:	:	PUNCT
arjefm-1230	257	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	257	32	email	email	NOUN
arjefm-1230	257	33	:	:	PUNCT
arjefm-1230	257	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	257	35	official	official	ADJ
arjefm-1230	257	36	journal	journal	PROPN
arjefm-1230	257	37	of	of	ADP
arjefm-1230	257	38	america	america	PROPN
arjefm-1230	257	39	serial	serial	PROPN
arjefm-1230	257	40	publication	publication	NOUN
arjefm-1230	257	41	american	american	PROPN
arjefm-1230	257	42	research	research	PROPN
arjefm-1230	257	43	journal	journal	PROPN
arjefm-1230	257	44	of	of	ADP
arjefm-1230	257	45	economics	economic	NOUN
arjefm-1230	257	46	,	,	PUNCT
arjefm-1230	257	47	finance	finance	NOUN
arjefm-1230	257	48	and	and	CCONJ
arjefm-1230	257	49	management	management	NOUN
arjefm-1230	257	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	257	51	,	,	PUNCT
arjefm-1230	257	52	email	email	NOUN
arjefm-1230	257	53	:	:	PUNCT
arjefm-1230	257	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	258	1	66	66	NUM
arjefm-1230	259	1	|	|	ADV
arjefm-1230	259	2	p	p	X
arjefm-1230	259	3	a	a	DET
arjefm-1230	259	4	g	g	NOUN
arjefm-1230	259	5	e	e	NOUN
arjefm-1230	259	6	highlights	highlight	NOUN
arjefm-1230	259	7	two	two	NUM
arjefm-1230	259	8	critical	critical	ADJ
arjefm-1230	259	9	components	component	NOUN
arjefm-1230	259	10	of	of	ADP
arjefm-1230	259	11	stqm	stqm	ADJ
arjefm-1230	259	12	—	—	PUNCT
arjefm-1230	259	13	customer	customer	NOUN
arjefm-1230	259	14	focus	focus	NOUN
arjefm-1230	259	15	and	and	CCONJ
arjefm-1230	259	16	total	total	ADJ
arjefm-1230	259	17	employee	employee	NOUN
arjefm-1230	259	18	involvement	involvement	NOUN
arjefm-1230	259	19	—	—	PUNCT
arjefm-1230	259	20	both	both	PRON
arjefm-1230	259	21	of	of	ADP
arjefm-1230	259	22	which	which	PRON
arjefm-1230	259	23	have	have	AUX
arjefm-1230	259	24	been	be	AUX
arjefm-1230	259	25	shown	show	VERB
arjefm-1230	259	26	to	to	PART
arjefm-1230	259	27	have	have	VERB
arjefm-1230	259	28	a	a	DET
arjefm-1230	259	29	profound	profound	ADJ
arjefm-1230	259	30	impact	impact	NOUN
arjefm-1230	259	31	on	on	ADP
arjefm-1230	259	32	organizational	organizational	ADJ
arjefm-1230	259	33	outcomes	outcome	NOUN
arjefm-1230	259	34	in	in	ADP
arjefm-1230	259	35	the	the	DET
arjefm-1230	259	36	region	region	NOUN
arjefm-1230	259	37	.	.	PUNCT
arjefm-1230	260	1	firstly	firstly	ADV
arjefm-1230	260	2	,	,	PUNCT
arjefm-1230	260	3	the	the	DET
arjefm-1230	260	4	emphasis	emphasis	NOUN
arjefm-1230	260	5	on	on	ADP
arjefm-1230	260	6	customer	customer	NOUN
arjefm-1230	260	7	focus	focus	NOUN
arjefm-1230	260	8	within	within	ADP
arjefm-1230	260	9	stqm	stqm	ADJ
arjefm-1230	260	10	frameworks	framework	NOUN
arjefm-1230	260	11	has	have	AUX
arjefm-1230	260	12	proven	prove	VERB
arjefm-1230	260	13	essential	essential	ADJ
arjefm-1230	260	14	for	for	ADP
arjefm-1230	260	15	improving	improve	VERB
arjefm-1230	260	16	customer	customer	NOUN
arjefm-1230	260	17	satisfaction	satisfaction	NOUN
arjefm-1230	260	18	and	and	CCONJ
arjefm-1230	260	19	loyalty	loyalty	NOUN
arjefm-1230	260	20	.	.	PUNCT
arjefm-1230	261	1	organizations	organization	NOUN
arjefm-1230	261	2	that	that	PRON
arjefm-1230	261	3	prioritize	prioritize	VERB
arjefm-1230	261	4	understanding	understanding	NOUN
arjefm-1230	261	5	and	and	CCONJ
arjefm-1230	261	6	meeting	meeting	NOUN
arjefm-1230	261	7	customer	customer	NOUN
arjefm-1230	261	8	needs	need	NOUN
arjefm-1230	261	9	are	be	AUX
arjefm-1230	261	10	better	well	ADV
arjefm-1230	261	11	positioned	position	VERB
arjefm-1230	261	12	to	to	PART
arjefm-1230	261	13	adapt	adapt	VERB
arjefm-1230	261	14	to	to	ADP
arjefm-1230	261	15	market	market	NOUN
arjefm-1230	261	16	demands	demand	NOUN
arjefm-1230	261	17	,	,	PUNCT
arjefm-1230	261	18	leading	lead	VERB
arjefm-1230	261	19	to	to	ADP
arjefm-1230	261	20	increased	increase	VERB
arjefm-1230	261	21	competitiveness	competitiveness	NOUN
arjefm-1230	261	22	and	and	CCONJ
arjefm-1230	261	23	profitability	profitability	NOUN
arjefm-1230	261	24	.	.	PUNCT
arjefm-1230	262	1	in	in	ADP
arjefm-1230	262	2	a	a	DET
arjefm-1230	262	3	region	region	NOUN
arjefm-1230	262	4	where	where	SCONJ
arjefm-1230	262	5	consumer	consumer	NOUN
arjefm-1230	262	6	preferences	preference	NOUN
arjefm-1230	262	7	are	be	AUX
arjefm-1230	262	8	rapidly	rapidly	ADV
arjefm-1230	262	9	evolving	evolve	VERB
arjefm-1230	262	10	,	,	PUNCT
arjefm-1230	262	11	a	a	DET
arjefm-1230	262	12	strong	strong	ADJ
arjefm-1230	262	13	customer	customer	NOUN
arjefm-1230	262	14	-	-	PUNCT
arjefm-1230	262	15	centric	centric	NOUN
arjefm-1230	262	16	approach	approach	NOUN
arjefm-1230	262	17	allows	allow	VERB
arjefm-1230	262	18	businesses	business	NOUN
arjefm-1230	262	19	to	to	PART
arjefm-1230	262	20	differentiate	differentiate	VERB
arjefm-1230	262	21	themselves	themselves	PRON
arjefm-1230	262	22	and	and	CCONJ
arjefm-1230	262	23	build	build	VERB
arjefm-1230	262	24	lasting	last	VERB
arjefm-1230	262	25	relationships	relationship	NOUN
arjefm-1230	262	26	with	with	ADP
arjefm-1230	262	27	their	their	PRON
arjefm-1230	262	28	clients	client	NOUN
arjefm-1230	262	29	.	.	PUNCT
arjefm-1230	263	1	secondly	secondly	ADV
arjefm-1230	263	2	,	,	PUNCT
arjefm-1230	263	3	total	total	ADJ
arjefm-1230	263	4	employee	employee	NOUN
arjefm-1230	263	5	involvement	involvement	NOUN
arjefm-1230	263	6	is	be	AUX
arjefm-1230	263	7	a	a	DET
arjefm-1230	263	8	cornerstone	cornerstone	NOUN
arjefm-1230	263	9	of	of	ADP
arjefm-1230	263	10	stqm	stqm	PROPN
arjefm-1230	263	11	that	that	PRON
arjefm-1230	263	12	significantly	significantly	ADV
arjefm-1230	263	13	affects	affect	VERB
arjefm-1230	263	14	organizational	organizational	ADJ
arjefm-1230	263	15	performance	performance	NOUN
arjefm-1230	263	16	.	.	PUNCT
arjefm-1230	264	1	engaging	engage	VERB
arjefm-1230	264	2	employees	employee	NOUN
arjefm-1230	264	3	at	at	ADP
arjefm-1230	264	4	all	all	DET
arjefm-1230	264	5	levels	level	NOUN
arjefm-1230	264	6	fosters	foster	VERB
arjefm-1230	264	7	a	a	DET
arjefm-1230	264	8	culture	culture	NOUN
arjefm-1230	264	9	of	of	ADP
arjefm-1230	264	10	collaboration	collaboration	NOUN
arjefm-1230	264	11	and	and	CCONJ
arjefm-1230	264	12	innovation	innovation	NOUN
arjefm-1230	264	13	,	,	PUNCT
arjefm-1230	264	14	leading	lead	VERB
arjefm-1230	264	15	to	to	ADP
arjefm-1230	264	16	enhanced	enhance	VERB
arjefm-1230	264	17	productivity	productivity	NOUN
arjefm-1230	264	18	and	and	CCONJ
arjefm-1230	264	19	morale	morale	NOUN
arjefm-1230	264	20	.	.	PUNCT
arjefm-1230	265	1	when	when	SCONJ
arjefm-1230	265	2	employees	employee	NOUN
arjefm-1230	265	3	feel	feel	AUX
arjefm-1230	265	4	valued	value	VERB
arjefm-1230	265	5	and	and	CCONJ
arjefm-1230	265	6	empowered	empower	VERB
arjefm-1230	265	7	to	to	PART
arjefm-1230	265	8	contribute	contribute	VERB
arjefm-1230	265	9	to	to	ADP
arjefm-1230	265	10	quality	quality	NOUN
arjefm-1230	265	11	initiatives	initiative	NOUN
arjefm-1230	265	12	,	,	PUNCT
arjefm-1230	265	13	their	their	PRON
arjefm-1230	265	14	commitment	commitment	NOUN
arjefm-1230	265	15	to	to	ADP
arjefm-1230	265	16	the	the	DET
arjefm-1230	265	17	organization	organization	NOUN
arjefm-1230	265	18	strengthens	strengthen	VERB
arjefm-1230	265	19	,	,	PUNCT
arjefm-1230	265	20	resulting	result	VERB
arjefm-1230	265	21	in	in	ADP
arjefm-1230	265	22	improved	improved	ADJ
arjefm-1230	265	23	operational	operational	ADJ
arjefm-1230	265	24	efficiency	efficiency	NOUN
arjefm-1230	265	25	and	and	CCONJ
arjefm-1230	265	26	reduced	reduce	VERB
arjefm-1230	265	27	turnover	turnover	NOUN
arjefm-1230	265	28	rates	rate	NOUN
arjefm-1230	265	29	.	.	PUNCT
arjefm-1230	266	1	in	in	ADP
arjefm-1230	266	2	conclusion	conclusion	NOUN
arjefm-1230	266	3	,	,	PUNCT
arjefm-1230	266	4	the	the	DET
arjefm-1230	266	5	integration	integration	NOUN
arjefm-1230	266	6	of	of	ADP
arjefm-1230	266	7	customer	customer	NOUN
arjefm-1230	266	8	focus	focus	NOUN
arjefm-1230	266	9	and	and	CCONJ
arjefm-1230	266	10	total	total	ADJ
arjefm-1230	266	11	employee	employee	NOUN
arjefm-1230	266	12	involvement	involvement	NOUN
arjefm-1230	266	13	within	within	ADP
arjefm-1230	266	14	the	the	DET
arjefm-1230	266	15	stqm	stqm	ADJ
arjefm-1230	266	16	framework	framework	NOUN
arjefm-1230	266	17	is	be	AUX
arjefm-1230	266	18	crucial	crucial	ADJ
arjefm-1230	266	19	for	for	ADP
arjefm-1230	266	20	the	the	DET
arjefm-1230	266	21	sustainable	sustainable	ADJ
arjefm-1230	266	22	development	development	NOUN
arjefm-1230	266	23	of	of	ADP
arjefm-1230	266	24	corporate	corporate	ADJ
arjefm-1230	266	25	organizations	organization	NOUN
arjefm-1230	266	26	in	in	ADP
arjefm-1230	266	27	southeast	southeast	PROPN
arjefm-1230	266	28	nigeria	nigeria	PROPN
arjefm-1230	266	29	.	.	PUNCT
arjefm-1230	267	1	by	by	ADP
arjefm-1230	267	2	embracing	embrace	VERB
arjefm-1230	267	3	these	these	DET
arjefm-1230	267	4	principles	principle	NOUN
arjefm-1230	267	5	,	,	PUNCT
arjefm-1230	267	6	companies	company	NOUN
arjefm-1230	267	7	can	can	AUX
arjefm-1230	267	8	not	not	PART
arjefm-1230	267	9	only	only	ADV
arjefm-1230	267	10	improve	improve	VERB
arjefm-1230	267	11	their	their	PRON
arjefm-1230	267	12	performance	performance	NOUN
arjefm-1230	267	13	metrics	metric	NOUN
arjefm-1230	267	14	but	but	CCONJ
arjefm-1230	267	15	also	also	ADV
arjefm-1230	267	16	contribute	contribute	VERB
arjefm-1230	267	17	positively	positively	ADV
arjefm-1230	267	18	to	to	ADP
arjefm-1230	267	19	the	the	DET
arjefm-1230	267	20	socio	socio	NOUN
arjefm-1230	267	21	-	-	PUNCT
arjefm-1230	267	22	economic	economic	ADJ
arjefm-1230	267	23	landscape	landscape	NOUN
arjefm-1230	267	24	of	of	ADP
arjefm-1230	267	25	the	the	DET
arjefm-1230	267	26	region	region	NOUN
arjefm-1230	267	27	.	.	PUNCT
arjefm-1230	268	1	future	future	ADJ
arjefm-1230	268	2	efforts	effort	NOUN
arjefm-1230	268	3	should	should	AUX
arjefm-1230	268	4	aim	aim	VERB
arjefm-1230	268	5	to	to	PART
arjefm-1230	268	6	facilitate	facilitate	VERB
arjefm-1230	268	7	the	the	DET
arjefm-1230	268	8	adoption	adoption	NOUN
arjefm-1230	268	9	of	of	ADP
arjefm-1230	268	10	stqm	stqm	ADJ
arjefm-1230	268	11	practices	practice	NOUN
arjefm-1230	268	12	,	,	PUNCT
arjefm-1230	268	13	ensuring	ensure	VERB
arjefm-1230	268	14	that	that	SCONJ
arjefm-1230	268	15	organizations	organization	NOUN
arjefm-1230	268	16	are	be	AUX
arjefm-1230	268	17	equipped	equip	VERB
arjefm-1230	268	18	to	to	PART
arjefm-1230	268	19	thrive	thrive	VERB
arjefm-1230	268	20	in	in	ADP
arjefm-1230	268	21	an	an	DET
arjefm-1230	268	22	increasingly	increasingly	ADV
arjefm-1230	268	23	competitive	competitive	ADJ
arjefm-1230	268	24	and	and	CCONJ
arjefm-1230	268	25	sustainability	sustainability	NOUN
arjefm-1230	268	26	-	-	PUNCT
arjefm-1230	268	27	conscious	conscious	ADJ
arjefm-1230	268	28	marketplace	marketplace	NOUN
arjefm-1230	268	29	.	.	PUNCT
arjefm-1230	269	1	recommendations	recommendation	NOUN
arjefm-1230	269	2	based	base	VERB
arjefm-1230	269	3	on	on	ADP
arjefm-1230	269	4	the	the	DET
arjefm-1230	269	5	findings	finding	NOUN
arjefm-1230	269	6	regarding	regard	VERB
arjefm-1230	269	7	the	the	DET
arjefm-1230	269	8	effect	effect	NOUN
arjefm-1230	269	9	of	of	ADP
arjefm-1230	269	10	sustainable	sustainable	ADJ
arjefm-1230	269	11	total	total	ADJ
arjefm-1230	269	12	quality	quality	NOUN
arjefm-1230	269	13	management	management	NOUN
arjefm-1230	269	14	(	(	PUNCT
arjefm-1230	269	15	stqm	stqm	PROPN
arjefm-1230	269	16	)	)	PUNCT
arjefm-1230	269	17	on	on	ADP
arjefm-1230	269	18	the	the	DET
arjefm-1230	269	19	performance	performance	NOUN
arjefm-1230	269	20	of	of	ADP
arjefm-1230	269	21	corporate	corporate	ADJ
arjefm-1230	269	22	organizations	organization	NOUN
arjefm-1230	269	23	in	in	ADP
arjefm-1230	269	24	southeast	southeast	PROPN
arjefm-1230	269	25	nigeria	nigeria	PROPN
arjefm-1230	269	26	,	,	PUNCT
arjefm-1230	269	27	several	several	ADJ
arjefm-1230	269	28	recommendations	recommendation	NOUN
arjefm-1230	269	29	can	can	AUX
arjefm-1230	269	30	be	be	AUX
arjefm-1230	269	31	made	make	VERB
arjefm-1230	269	32	to	to	PART
arjefm-1230	269	33	enhance	enhance	VERB
arjefm-1230	269	34	the	the	DET
arjefm-1230	269	35	implementation	implementation	NOUN
arjefm-1230	269	36	of	of	ADP
arjefm-1230	269	37	stqm	stqm	ADJ
arjefm-1230	269	38	practices	practice	NOUN
arjefm-1230	269	39	,	,	PUNCT
arjefm-1230	269	40	particularly	particularly	ADV
arjefm-1230	269	41	focusing	focus	VERB
arjefm-1230	269	42	on	on	ADP
arjefm-1230	269	43	customer	customer	NOUN
arjefm-1230	269	44	focus	focus	NOUN
arjefm-1230	269	45	and	and	CCONJ
arjefm-1230	269	46	total	total	ADJ
arjefm-1230	269	47	employee	employee	NOUN
arjefm-1230	269	48	involvement	involvement	NOUN
arjefm-1230	269	49	:	:	PUNCT
arjefm-1230	269	50	i.	i.	NOUN
arjefm-1230	269	51	organizations	organization	NOUN
arjefm-1230	269	52	should	should	AUX
arjefm-1230	269	53	invest	invest	VERB
arjefm-1230	269	54	in	in	ADP
arjefm-1230	269	55	developing	develop	VERB
arjefm-1230	269	56	robust	robust	ADJ
arjefm-1230	269	57	customer	customer	NOUN
arjefm-1230	269	58	engagement	engagement	NOUN
arjefm-1230	269	59	frameworks	framework	NOUN
arjefm-1230	269	60	.	.	PUNCT
arjefm-1230	270	1	this	this	PRON
arjefm-1230	270	2	includes	include	VERB
arjefm-1230	270	3	regular	regular	ADJ
arjefm-1230	270	4	feedback	feedback	NOUN
arjefm-1230	270	5	mechanisms	mechanism	NOUN
arjefm-1230	270	6	,	,	PUNCT
arjefm-1230	270	7	customer	customer	NOUN
arjefm-1230	270	8	satisfaction	satisfaction	NOUN
arjefm-1230	270	9	surveys	survey	NOUN
arjefm-1230	270	10	,	,	PUNCT
arjefm-1230	270	11	and	and	CCONJ
arjefm-1230	270	12	focus	focus	VERB
arjefm-1230	270	13	groups	group	NOUN
arjefm-1230	270	14	to	to	PART
arjefm-1230	270	15	better	well	ADV
arjefm-1230	270	16	understand	understand	VERB
arjefm-1230	270	17	customer	customer	NOUN
arjefm-1230	270	18	needs	need	NOUN
arjefm-1230	270	19	and	and	CCONJ
arjefm-1230	270	20	preferences	preference	NOUN
arjefm-1230	270	21	.	.	PUNCT
arjefm-1230	271	1	by	by	ADP
arjefm-1230	271	2	actively	actively	ADV
arjefm-1230	271	3	involving	involve	VERB
arjefm-1230	271	4	customers	customer	NOUN
arjefm-1230	271	5	in	in	ADP
arjefm-1230	271	6	the	the	DET
arjefm-1230	271	7	quality	quality	NOUN
arjefm-1230	271	8	improvement	improvement	NOUN
arjefm-1230	271	9	process	process	NOUN
arjefm-1230	271	10	,	,	PUNCT
arjefm-1230	271	11	companies	company	NOUN
arjefm-1230	271	12	can	can	AUX
arjefm-1230	271	13	tailor	tailor	VERB
arjefm-1230	271	14	their	their	PRON
arjefm-1230	271	15	offerings	offering	NOUN
arjefm-1230	271	16	more	more	ADV
arjefm-1230	271	17	effectively	effectively	ADV
arjefm-1230	271	18	and	and	CCONJ
arjefm-1230	271	19	increase	increase	VERB
arjefm-1230	271	20	customer	customer	NOUN
arjefm-1230	271	21	loyalty	loyalty	NOUN
arjefm-1230	271	22	.	.	PUNCT
arjefm-1230	272	1	ii	ii	PROPN
arjefm-1230	272	2	.	.	PUNCT
arjefm-1230	273	1	to	to	PART
arjefm-1230	273	2	foster	foster	VERB
arjefm-1230	273	3	total	total	ADJ
arjefm-1230	273	4	employee	employee	NOUN
arjefm-1230	273	5	involvement	involvement	NOUN
arjefm-1230	273	6	,	,	PUNCT
arjefm-1230	273	7	organizations	organization	NOUN
arjefm-1230	273	8	must	must	AUX
arjefm-1230	273	9	prioritize	prioritize	VERB
arjefm-1230	273	10	employee	employee	NOUN
arjefm-1230	273	11	training	training	NOUN
arjefm-1230	273	12	and	and	CCONJ
arjefm-1230	273	13	development	development	NOUN
arjefm-1230	273	14	.	.	PUNCT
arjefm-1230	274	1	comprehensive	comprehensive	ADJ
arjefm-1230	274	2	training	training	NOUN
arjefm-1230	274	3	programs	program	NOUN
arjefm-1230	274	4	should	should	AUX
arjefm-1230	274	5	focus	focus	VERB
arjefm-1230	274	6	on	on	ADP
arjefm-1230	274	7	quality	quality	NOUN
arjefm-1230	274	8	management	management	NOUN
arjefm-1230	274	9	principles	principle	NOUN
arjefm-1230	274	10	,	,	PUNCT
arjefm-1230	274	11	sustainability	sustainability	NOUN
arjefm-1230	274	12	practices	practice	NOUN
arjefm-1230	274	13	,	,	PUNCT
arjefm-1230	274	14	and	and	CCONJ
arjefm-1230	274	15	teamwork	teamwork	NOUN
arjefm-1230	274	16	.	.	PUNCT
arjefm-1230	275	1	equipping	equip	VERB
arjefm-1230	275	2	employees	employee	NOUN
arjefm-1230	275	3	with	with	ADP
arjefm-1230	275	4	the	the	DET
arjefm-1230	275	5	necessary	necessary	ADJ
arjefm-1230	275	6	skills	skill	NOUN
arjefm-1230	275	7	and	and	CCONJ
arjefm-1230	275	8	knowledge	knowledge	NOUN
arjefm-1230	275	9	will	will	AUX
arjefm-1230	275	10	empower	empower	VERB
arjefm-1230	275	11	them	they	PRON
arjefm-1230	275	12	to	to	PART
arjefm-1230	275	13	contribute	contribute	VERB
arjefm-1230	275	14	meaningfully	meaningfully	ADV
arjefm-1230	275	15	to	to	ADP
arjefm-1230	275	16	quality	quality	NOUN
arjefm-1230	275	17	initiatives	initiative	NOUN
arjefm-1230	275	18	and	and	CCONJ
arjefm-1230	275	19	organizational	organizational	ADJ
arjefm-1230	275	20	goals	goal	NOUN
arjefm-1230	275	21	.	.	PUNCT
arjefm-1230	276	1	references	reference	NOUN
arjefm-1230	276	2	alexander	alexander	PROPN
arjefm-1230	276	3	von	von	PROPN
arjefm-1230	276	4	n	n	PROPN
arjefm-1230	276	5	and	and	CCONJ
arjefm-1230	276	6	matts	matts	PROPN
arjefm-1230	276	7	r	r	PROPN
arjefm-1230	276	8	(	(	PUNCT
arjefm-1230	276	9	2003	2003	NUM
arjefm-1230	276	10	)	)	PUNCT
arjefm-1230	276	11	.	.	PUNCT
arjefm-1230	277	1	corporate	corporate	ADJ
arjefm-1230	277	2	governance	governance	NOUN
arjefm-1230	277	3	mechanisms	mechanism	NOUN
arjefm-1230	277	4	and	and	CCONJ
arjefm-1230	277	5	firm	firm	ADJ
arjefm-1230	277	6	performance	performance	NOUN
arjefm-1230	277	7	:	:	PUNCT
arjefm-1230	277	8	evidence	evidence	NOUN
arjefm-1230	277	9	from	from	ADP
arjefm-1230	277	10	finland	finland	PROPN
arjefm-1230	277	11	.	.	PUNCT
arjefm-1230	278	1	source	source	NOUN
arjefm-1230	278	2	:	:	PUNCT
arjefm-1230	278	3	repec	repec	PROPN
arjefm-1230	278	4	.	.	PUNCT
arjefm-1230	279	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	279	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	280	1	american	american	PROPN
arjefm-1230	280	2	research	research	PROPN
arjefm-1230	280	3	journal	journal	PROPN
arjefm-1230	280	4	of	of	ADP
arjefm-1230	280	5	economics	economic	NOUN
arjefm-1230	280	6	,	,	PUNCT
arjefm-1230	280	7	finance	finance	NOUN
arjefm-1230	280	8	and	and	CCONJ
arjefm-1230	280	9	management	management	NOUN
arjefm-1230	280	10	volume	volume	NOUN
arjefm-1230	280	11	13	13	NUM
arjefm-1230	280	12	issue	issue	NOUN
arjefm-1230	280	13	3	3	NUM
arjefm-1230	280	14	,	,	PUNCT
arjefm-1230	280	15	july	july	PROPN
arjefm-1230	280	16	-	-	PUNCT
arjefm-1230	280	17	september	september	PROPN
arjefm-1230	280	18	2025	2025	NUM
arjefm-1230	280	19	issn	issn	NOUN
arjefm-1230	280	20	:	:	PUNCT
arjefm-1230	280	21	2836	2836	NUM
arjefm-1230	280	22	-	-	SYM
arjefm-1230	280	23	9416	9416	NUM
arjefm-1230	280	24	impact	impact	NOUN
arjefm-1230	280	25	factor	factor	NOUN
arjefm-1230	280	26	:	:	PUNCT
arjefm-1230	280	27	6.41	6.41	NUM
arjefm-1230	280	28	journal	journal	NOUN
arjefm-1230	280	29	homepage	homepage	NOUN
arjefm-1230	280	30	:	:	PUNCT
arjefm-1230	280	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	280	32	email	email	NOUN
arjefm-1230	280	33	:	:	PUNCT
arjefm-1230	280	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	280	35	official	official	ADJ
arjefm-1230	280	36	journal	journal	PROPN
arjefm-1230	280	37	of	of	ADP
arjefm-1230	280	38	america	america	PROPN
arjefm-1230	280	39	serial	serial	PROPN
arjefm-1230	280	40	publication	publication	NOUN
arjefm-1230	280	41	american	american	PROPN
arjefm-1230	280	42	research	research	PROPN
arjefm-1230	280	43	journal	journal	PROPN
arjefm-1230	280	44	of	of	ADP
arjefm-1230	280	45	economics	economic	NOUN
arjefm-1230	280	46	,	,	PUNCT
arjefm-1230	280	47	finance	finance	NOUN
arjefm-1230	280	48	and	and	CCONJ
arjefm-1230	280	49	management	management	NOUN
arjefm-1230	280	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	280	51	,	,	PUNCT
arjefm-1230	280	52	email	email	NOUN
arjefm-1230	280	53	:	:	PUNCT
arjefm-1230	281	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	281	2	67	67	NUM
arjefm-1230	282	1	|	|	ADV
arjefm-1230	282	2	p	p	NOUN
arjefm-1230	282	3	a	a	DET
arjefm-1230	282	4	g	g	PROPN
arjefm-1230	282	5	e	e	PROPN
arjefm-1230	282	6	ali	ali	PROPN
arjefm-1230	282	7	alshehail	alshehail	PROPN
arjefm-1230	282	8	,	,	PUNCT
arjefm-1230	282	9	o.	o.	PROPN
arjefm-1230	282	10	,	,	PUNCT
arjefm-1230	282	11	khan	khan	PROPN
arjefm-1230	282	12	,	,	PUNCT
arjefm-1230	282	13	m.	m.	NOUN
arjefm-1230	282	14	,	,	PUNCT
arjefm-1230	282	15	&	&	CCONJ
arjefm-1230	282	16	ajmal	ajmal	PROPN
arjefm-1230	282	17	,	,	PUNCT
arjefm-1230	282	18	m.	m.	NOUN
arjefm-1230	282	19	(	(	PUNCT
arjefm-1230	282	20	2021	2021	NUM
arjefm-1230	282	21	)	)	PUNCT
arjefm-1230	282	22	.	.	PUNCT
arjefm-1230	283	1	total	total	ADJ
arjefm-1230	283	2	quality	quality	NOUN
arjefm-1230	283	3	management	management	NOUN
arjefm-1230	283	4	and	and	CCONJ
arjefm-1230	283	5	sustainability	sustainability	NOUN
arjefm-1230	283	6	in	in	ADP
arjefm-1230	283	7	the	the	DET
arjefm-1230	283	8	public	public	ADJ
arjefm-1230	283	9	service	service	NOUN
arjefm-1230	283	10	sector	sector	NOUN
arjefm-1230	283	11	:	:	PUNCT
arjefm-1230	283	12	the	the	DET
arjefm-1230	283	13	mediating	mediate	VERB
arjefm-1230	283	14	effect	effect	NOUN
arjefm-1230	283	15	of	of	ADP
arjefm-1230	283	16	service	service	NOUN
arjefm-1230	283	17	innovation	innovation	NOUN
arjefm-1230	283	18	.	.	PUNCT
arjefm-1230	284	1	benchmarking	benchmarke	VERB
arjefm-1230	284	2	,	,	PUNCT
arjefm-1230	284	3	29(2	29(2	NOUN
arjefm-1230	284	4	)	)	PUNCT
arjefm-1230	284	5	,	,	PUNCT
arjefm-1230	284	6	382	382	NUM
arjefm-1230	284	7	-	-	SYM
arjefm-1230	284	8	410	410	NUM
arjefm-1230	284	9	.	.	PUNCT
arjefm-1230	285	1	alintah	alintah	PROPN
arjefm-1230	285	2	-	-	PUNCT
arjefm-1230	285	3	abel	abel	PROPN
arjefm-1230	285	4	,	,	PUNCT
arjefm-1230	285	5	u	u	NOUN
arjefm-1230	285	6	(	(	PUNCT
arjefm-1230	285	7	2018	2018	NUM
arjefm-1230	285	8	)	)	PUNCT
arjefm-1230	285	9	.	.	PUNCT
arjefm-1230	286	1	an	an	DET
arjefm-1230	286	2	evaluation	evaluation	NOUN
arjefm-1230	286	3	of	of	ADP
arjefm-1230	286	4	the	the	DET
arjefm-1230	286	5	impact	impact	NOUN
arjefm-1230	286	6	of	of	ADP
arjefm-1230	286	7	critical	critical	ADJ
arjefm-1230	286	8	success	success	NOUN
arjefm-1230	286	9	factors	factor	NOUN
arjefm-1230	286	10	of	of	ADP
arjefm-1230	286	11	total	total	ADJ
arjefm-1230	286	12	quality	quality	NOUN
arjefm-1230	286	13	management	management	NOUN
arjefm-1230	286	14	on	on	ADP
arjefm-1230	286	15	organizational	organizational	ADJ
arjefm-1230	286	16	performance	performance	NOUN
arjefm-1230	286	17	in	in	ADP
arjefm-1230	286	18	nigeria	nigeria	PROPN
arjefm-1230	286	19	.	.	PUNCT
arjefm-1230	287	1	sustainable	sustainable	ADJ
arjefm-1230	287	2	empirical	empirical	ADJ
arjefm-1230	287	3	environmental	environmental	ADJ
arjefm-1230	287	4	research	research	NOUN
arjefm-1230	287	5	journal	journal	NOUN
arjefm-1230	287	6	.	.	PUNCT
arjefm-1230	288	1	1(1):27	1(1):27	NUM
arjefm-1230	288	2	-	-	SYM
arjefm-1230	288	3	42	42	NUM
arjefm-1230	288	4	.	.	PUNCT
arjefm-1230	289	1	asad	asad	PROPN
arjefm-1230	289	2	u	u	PROPN
arjefm-1230	289	3	,	,	PUNCT
arjefm-1230	289	4	muhammad	muhammad	PROPN
arjefm-1230	289	5	m.	m.	PROPN
arjefm-1230	289	6	a	a	PROPN
arjefm-1230	289	7	and	and	CCONJ
arjefm-1230	289	8	waqas	waqas	ADJ
arjefm-1230	289	9	a	a	DET
arjefm-1230	289	10	(	(	PUNCT
arjefm-1230	289	11	2016	2016	NUM
arjefm-1230	289	12	)	)	PUNCT
arjefm-1230	289	13	.	.	PUNCT
arjefm-1230	290	1	study	study	NOUN
arjefm-1230	290	2	of	of	ADP
arjefm-1230	290	3	the	the	DET
arjefm-1230	290	4	relationship	relationship	NOUN
arjefm-1230	290	5	between	between	ADP
arjefm-1230	290	6	customer	customer	NOUN
arjefm-1230	290	7	focus	focus	NOUN
arjefm-1230	290	8	and	and	CCONJ
arjefm-1230	290	9	organizational	organizational	ADJ
arjefm-1230	290	10	performance	performance	NOUN
arjefm-1230	290	11	in	in	ADP
arjefm-1230	290	12	the	the	DET
arjefm-1230	290	13	telecommunication	telecommunication	NOUN
arjefm-1230	290	14	organizations	organization	NOUN
arjefm-1230	290	15	of	of	ADP
arjefm-1230	290	16	pakistan	pakistan	PROPN
arjefm-1230	290	17	.	.	PUNCT
arjefm-1230	291	1	information	information	NOUN
arjefm-1230	291	2	and	and	CCONJ
arjefm-1230	291	3	knowledge	knowledge	NOUN
arjefm-1230	291	4	management	management	NOUN
arjefm-1230	291	5	vol	vol	NOUN
arjefm-1230	291	6	.	.	PUNCT
arjefm-1230	292	1	6	6	NUM
arjefm-1230	292	2	,	,	PUNCT
arjefm-1230	292	3	no.12	no.12	NOUN
arjefm-1230	292	4	.	.	NOUN
arjefm-1230	292	5	ashraf	ashraf	PROPN
arjefm-1230	292	6	,	,	PUNCT
arjefm-1230	292	7	z.	z.	PROPN
arjefm-1230	292	8	,	,	PUNCT
arjefm-1230	292	9	jaffri	jaffri	PROPN
arjefm-1230	292	10	,	,	PUNCT
arjefm-1230	292	11	a.	a.	NOUN
arjefm-1230	292	12	m.	m.	NOUN
arjefm-1230	292	13	,	,	PUNCT
arjefm-1230	292	14	sharif	sharif	PROPN
arjefm-1230	292	15	,	,	PUNCT
arjefm-1230	292	16	m.	m.	NOUN
arjefm-1230	292	17	t.	t.	PROPN
arjefm-1230	292	18	,	,	PUNCT
arjefm-1230	292	19	&	&	CCONJ
arjefm-1230	292	20	khan	khan	PROPN
arjefm-1230	292	21	,	,	PUNCT
arjefm-1230	292	22	m.	m.	NOUN
arjefm-1230	292	23	a.	a.	NOUN
arjefm-1230	292	24	(	(	PUNCT
arjefm-1230	292	25	2012	2012	NUM
arjefm-1230	292	26	)	)	PUNCT
arjefm-1230	292	27	.	.	PUNCT
arjefm-1230	293	1	increasing	increase	VERB
arjefm-1230	293	2	employee	employee	NOUN
arjefm-1230	293	3	organizational	organizational	ADJ
arjefm-1230	293	4	commitment	commitment	NOUN
arjefm-1230	293	5	by	by	ADP
arjefm-1230	293	6	correlating	correlate	VERB
arjefm-1230	293	7	goal	goal	NOUN
arjefm-1230	293	8	setting	setting	NOUN
arjefm-1230	293	9	,	,	PUNCT
arjefm-1230	293	10	employee	employee	NOUN
arjefm-1230	293	11	engagement	engagement	NOUN
arjefm-1230	293	12	,	,	PUNCT
arjefm-1230	293	13	and	and	CCONJ
arjefm-1230	293	14	optimism	optimism	NOUN
arjefm-1230	293	15	at	at	ADP
arjefm-1230	293	16	the	the	DET
arjefm-1230	293	17	workplace	workplace	NOUN
arjefm-1230	293	18	.	.	PUNCT
arjefm-1230	294	1	european	european	ADJ
arjefm-1230	294	2	journal	journal	PROPN
arjefm-1230	294	3	of	of	ADP
arjefm-1230	294	4	business	business	NOUN
arjefm-1230	294	5	and	and	CCONJ
arjefm-1230	294	6	management	management	NOUN
arjefm-1230	294	7	,	,	PUNCT
arjefm-1230	294	8	4(2	4(2	NUM
arjefm-1230	294	9	)	)	PUNCT
arjefm-1230	294	10	,	,	PUNCT
arjefm-1230	294	11	71	71	NUM
arjefm-1230	294	12	-	-	SYM
arjefm-1230	294	13	77	77	NUM
arjefm-1230	294	14	.	.	PUNCT
arjefm-1230	295	1	awolusi	awolusi	PROPN
arjefm-1230	295	2	,	,	PUNCT
arjefm-1230	295	3	o.	o.	PROPN
arjefm-1230	295	4	d.	d.	PROPN
arjefm-1230	295	5	(	(	PUNCT
arjefm-1230	295	6	2023	2023	NUM
arjefm-1230	295	7	)	)	PUNCT
arjefm-1230	295	8	.	.	PUNCT
arjefm-1230	296	1	the	the	DET
arjefm-1230	296	2	effects	effect	NOUN
arjefm-1230	296	3	of	of	ADP
arjefm-1230	296	4	total	total	ADJ
arjefm-1230	296	5	quality	quality	NOUN
arjefm-1230	296	6	management	management	NOUN
arjefm-1230	296	7	on	on	ADP
arjefm-1230	296	8	customer	customer	NOUN
arjefm-1230	296	9	service	service	NOUN
arjefm-1230	296	10	management	management	NOUN
arjefm-1230	296	11	in	in	ADP
arjefm-1230	296	12	the	the	DET
arjefm-1230	296	13	nigerian	nigerian	ADJ
arjefm-1230	296	14	banking	banking	NOUN
arjefm-1230	296	15	industry	industry	NOUN
arjefm-1230	296	16	:	:	PUNCT
arjefm-1230	296	17	an	an	DET
arjefm-1230	296	18	empirical	empirical	ADJ
arjefm-1230	296	19	analysis	analysis	NOUN
arjefm-1230	296	20	.	.	PUNCT
arjefm-1230	297	1	international	international	ADJ
arjefm-1230	297	2	journal	journal	PROPN
arjefm-1230	297	3	of	of	ADP
arjefm-1230	297	4	management	management	NOUN
arjefm-1230	297	5	and	and	CCONJ
arjefm-1230	297	6	network	network	NOUN
arjefm-1230	297	7	economics	economic	NOUN
arjefm-1230	297	8	,	,	PUNCT
arjefm-1230	297	9	3(1	3(1	NUM
arjefm-1230	297	10	)	)	PUNCT
arjefm-1230	297	11	,	,	PUNCT
arjefm-1230	297	12	57	57	NUM
arjefm-1230	297	13	-	-	SYM
arjefm-1230	297	14	77	77	NUM
arjefm-1230	297	15	.	.	PUNCT
arjefm-1230	298	1	becht	becht	NOUN
arjefm-1230	298	2	,	,	PUNCT
arjefm-1230	298	3	m.	m.	NOUN
arjefm-1230	298	4	,	,	PUNCT
arjefm-1230	298	5	bolton	bolton	PROPN
arjefm-1230	298	6	,	,	PUNCT
arjefm-1230	298	7	p.	p.	PROPN
arjefm-1230	298	8	&	&	CCONJ
arjefm-1230	298	9	rosell	rosell	PROPN
arjefm-1230	298	10	,	,	PUNCT
arjefm-1230	298	11	a.	a.	NOUN
arjefm-1230	298	12	(	(	PUNCT
arjefm-1230	298	13	2002	2002	NUM
arjefm-1230	298	14	):	):	PUNCT
arjefm-1230	298	15	corporate	corporate	ADJ
arjefm-1230	298	16	governance	governance	NOUN
arjefm-1230	298	17	and	and	CCONJ
arjefm-1230	298	18	control	control	NOUN
arjefm-1230	298	19	,	,	PUNCT
arjefm-1230	298	20	w9371	w9371	PROPN
arjefm-1230	298	21	,	,	PUNCT
arjefm-1230	298	22	national	national	ADJ
arjefm-1230	298	23	bureau	bureau	PROPN
arjefm-1230	298	24	of	of	ADP
arjefm-1230	298	25	economic	economic	ADJ
arjefm-1230	298	26	research	research	NOUN
arjefm-1230	298	27	,	,	PUNCT
arjefm-1230	298	28	cambridge	cambridge	PROPN
arjefm-1230	298	29	benazir	benazir	PROPN
arjefm-1230	298	30	y	y	PROPN
arjefm-1230	298	31	(	(	PUNCT
arjefm-1230	298	32	2011	2011	NUM
arjefm-1230	298	33	)	)	PUNCT
arjefm-1230	298	34	.	.	PUNCT
arjefm-1230	299	1	a	a	DET
arjefm-1230	299	2	study	study	NOUN
arjefm-1230	299	3	on	on	ADP
arjefm-1230	299	4	motivation	motivation	NOUN
arjefm-1230	299	5	and	and	CCONJ
arjefm-1230	299	6	total	total	ADJ
arjefm-1230	299	7	employee	employee	NOUN
arjefm-1230	299	8	involvement	involvement	NOUN
arjefm-1230	299	9	.	.	PUNCT
arjefm-1230	300	1	akshaya	akshaya	PROPN
arjefm-1230	300	2	international	international	PROPN
arjefm-1230	300	3	journal	journal	PROPN
arjefm-1230	300	4	of	of	ADP
arjefm-1230	300	5	management	management	NOUN
arjefm-1230	300	6	studies	study	NOUN
arjefm-1230	300	7	vol	vol	NOUN
arjefm-1230	300	8	.	.	PUNCT
arjefm-1230	300	9	01	01	NUM
arjefm-1230	300	10	issue	issue	NOUN
arjefm-1230	300	11	:	:	PUNCT
arjefm-1230	301	1	02	02	NUM
arjefm-1230	301	2	.	.	X
arjefm-1230	301	3	bohm	bohm	PROPN
arjefm-1230	301	4	,	,	PUNCT
arjefm-1230	301	5	s.	s.	PROPN
arjefm-1230	301	6	a.	a.	PROPN
arjefm-1230	301	7	,	,	PUNCT
arjefm-1230	301	8	bock	bock	NOUN
arjefm-1230	301	9	,	,	PUNCT
arjefm-1230	301	10	j.	j.	PROPN
arjefm-1230	301	11	,	,	PUNCT
arjefm-1230	301	12	&	&	CCONJ
arjefm-1230	301	13	riemer	riemer	PROPN
arjefm-1230	301	14	,	,	PUNCT
arjefm-1230	301	15	k.	k.	PROPN
arjefm-1230	301	16	(	(	PUNCT
arjefm-1230	301	17	2017	2017	NUM
arjefm-1230	301	18	)	)	PUNCT
arjefm-1230	301	19	.	.	PUNCT
arjefm-1230	302	1	sustainability	sustainability	NOUN
arjefm-1230	302	2	in	in	ADP
arjefm-1230	302	3	total	total	ADJ
arjefm-1230	302	4	quality	quality	NOUN
arjefm-1230	302	5	management	management	NOUN
arjefm-1230	302	6	:	:	PUNCT
arjefm-1230	302	7	a	a	DET
arjefm-1230	302	8	literature	literature	PROPN
arjefm-1230	302	9	review	review	NOUN
arjefm-1230	302	10	.	.	PUNCT
arjefm-1230	303	1	journal	journal	PROPN
arjefm-1230	303	2	of	of	ADP
arjefm-1230	303	3	cleaner	clean	ADJ
arjefm-1230	303	4	production	production	NOUN
arjefm-1230	303	5	,	,	PUNCT
arjefm-1230	303	6	142	142	NUM
arjefm-1230	303	7	,	,	PUNCT
arjefm-1230	303	8	1168	1168	NUM
arjefm-1230	303	9	-	-	SYM
arjefm-1230	303	10	1180	1180	NUM
arjefm-1230	303	11	.	.	PUNCT
arjefm-1230	304	1	deming	deming	PROPN
arjefm-1230	304	2	,	,	PUNCT
arjefm-1230	304	3	w.	w.	PROPN
arjefm-1230	304	4	e.	e.	PROPN
arjefm-1230	304	5	(	(	PUNCT
arjefm-1230	304	6	1986	1986	NUM
arjefm-1230	304	7	)	)	PUNCT
arjefm-1230	304	8	.	.	PUNCT
arjefm-1230	305	1	"	"	PUNCT
arjefm-1230	305	2	out	out	ADP
arjefm-1230	305	3	of	of	ADP
arjefm-1230	305	4	the	the	DET
arjefm-1230	305	5	crisis	crisis	NOUN
arjefm-1230	305	6	.	.	PUNCT
arjefm-1230	305	7	"	"	PUNCT
arjefm-1230	305	8	mit	mit	PROPN
arjefm-1230	305	9	press	press	NOUN
arjefm-1230	305	10	.	.	PUNCT
arjefm-1230	306	1	deakin	deakin	PROPN
arjefm-1230	306	2	,	,	PUNCT
arjefm-1230	306	3	s.	s.	PROPN
arjefm-1230	306	4	,	,	PUNCT
arjefm-1230	306	5	&	&	CCONJ
arjefm-1230	306	6	slinger	slinger	PROPN
arjefm-1230	306	7	,	,	PUNCT
arjefm-1230	306	8	g.	g.	PROPN
arjefm-1230	306	9	(	(	PUNCT
arjefm-1230	306	10	1997	1997	NUM
arjefm-1230	306	11	)	)	PUNCT
arjefm-1230	306	12	.	.	PUNCT
arjefm-1230	307	1	hostile	hostile	ADJ
arjefm-1230	307	2	takeovers	takeover	NOUN
arjefm-1230	307	3	,	,	PUNCT
arjefm-1230	307	4	corporate	corporate	ADJ
arjefm-1230	307	5	law	law	NOUN
arjefm-1230	307	6	,	,	PUNCT
arjefm-1230	307	7	and	and	CCONJ
arjefm-1230	307	8	the	the	DET
arjefm-1230	307	9	theory	theory	NOUN
arjefm-1230	307	10	of	of	ADP
arjefm-1230	307	11	the	the	DET
arjefm-1230	307	12	firm	firm	NOUN
arjefm-1230	307	13	.	.	PUNCT
arjefm-1230	308	1	journal	journal	PROPN
arjefm-1230	308	2	of	of	ADP
arjefm-1230	308	3	law	law	NOUN
arjefm-1230	308	4	and	and	CCONJ
arjefm-1230	308	5	society	society	NOUN
arjefm-1230	308	6	,	,	PUNCT
arjefm-1230	308	7	24(1	24(1	NUM
arjefm-1230	308	8	)	)	PUNCT
arjefm-1230	308	9	,	,	PUNCT
arjefm-1230	308	10	124–151	124–151	NUM
arjefm-1230	308	11	.	.	PUNCT
arjefm-1230	309	1	ekemam	ekemam	PROPN
arjefm-1230	309	2	,	,	PUNCT
arjefm-1230	309	3	h.	h.	PROPN
arjefm-1230	309	4	i.	i.	PROPN
arjefm-1230	309	5	,	,	PUNCT
arjefm-1230	309	6	&	&	CCONJ
arjefm-1230	309	7	njoku	njoku	PROPN
arjefm-1230	309	8	,	,	PUNCT
arjefm-1230	309	9	b.	b.	PROPN
arjefm-1230	309	10	n.	n.	PROPN
arjefm-1230	309	11	(	(	PUNCT
arjefm-1230	309	12	2020	2020	NUM
arjefm-1230	309	13	)	)	PUNCT
arjefm-1230	309	14	.	.	PUNCT
arjefm-1230	310	1	total	total	ADJ
arjefm-1230	310	2	quality	quality	NOUN
arjefm-1230	310	3	management	management	NOUN
arjefm-1230	310	4	(	(	PUNCT
arjefm-1230	310	5	tqm	tqm	ADJ
arjefm-1230	310	6	)	)	PUNCT
arjefm-1230	310	7	practices	practice	NOUN
arjefm-1230	310	8	and	and	CCONJ
arjefm-1230	310	9	job	job	NOUN
arjefm-1230	310	10	performance	performance	NOUN
arjefm-1230	310	11	in	in	ADP
arjefm-1230	310	12	public	public	ADJ
arjefm-1230	310	13	service	service	NOUN
arjefm-1230	310	14	:	:	PUNCT
arjefm-1230	310	15	a	a	DET
arjefm-1230	310	16	study	study	NOUN
arjefm-1230	310	17	of	of	ADP
arjefm-1230	310	18	alvan	alvan	PROPN
arjefm-1230	310	19	ikoku	ikoku	PROPN
arjefm-1230	310	20	federal	federal	PROPN
arjefm-1230	310	21	college	college	PROPN
arjefm-1230	310	22	of	of	ADP
arjefm-1230	310	23	education	education	NOUN
arjefm-1230	310	24	,	,	PUNCT
arjefm-1230	310	25	owerri	owerri	PROPN
arjefm-1230	310	26	,	,	PUNCT
arjefm-1230	310	27	nigeria	nigeria	PROPN
arjefm-1230	310	28	.	.	PUNCT
arjefm-1230	311	1	african	african	ADJ
arjefm-1230	311	2	journal	journal	PROPN
arjefm-1230	311	3	of	of	ADP
arjefm-1230	311	4	social	social	ADJ
arjefm-1230	311	5	and	and	CCONJ
arjefm-1230	311	6	behavioural	behavioural	ADJ
arjefm-1230	311	7	sciences	science	NOUN
arjefm-1230	311	8	,	,	PUNCT
arjefm-1230	311	9	10(2	10(2	NUM
arjefm-1230	311	10	)	)	PUNCT
arjefm-1230	311	11	,	,	PUNCT
arjefm-1230	311	12	192	192	NUM
arjefm-1230	311	13	-	-	SYM
arjefm-1230	311	14	222	222	NUM
arjefm-1230	311	15	.	.	PUNCT
arjefm-1230	312	1	elkington	elkington	PROPN
arjefm-1230	312	2	,	,	PUNCT
arjefm-1230	312	3	j.	j.	PROPN
arjefm-1230	312	4	(	(	PUNCT
arjefm-1230	312	5	1997	1997	NUM
arjefm-1230	312	6	)	)	PUNCT
arjefm-1230	312	7	.	.	PUNCT
arjefm-1230	313	1	cannibals	cannibal	NOUN
arjefm-1230	313	2	with	with	ADP
arjefm-1230	313	3	forks	fork	NOUN
arjefm-1230	313	4	:	:	PUNCT
arjefm-1230	313	5	the	the	DET
arjefm-1230	313	6	triple	triple	ADJ
arjefm-1230	313	7	bottom	bottom	ADJ
arjefm-1230	313	8	line	line	NOUN
arjefm-1230	313	9	of	of	ADP
arjefm-1230	313	10	21st	21st	ADJ
arjefm-1230	313	11	century	century	NOUN
arjefm-1230	313	12	business	business	NOUN
arjefm-1230	313	13	.	.	PUNCT
arjefm-1230	314	1	capstone	capstone	NOUN
arjefm-1230	314	2	.	.	PUNCT
arjefm-1230	315	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	315	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	316	1	american	american	PROPN
arjefm-1230	316	2	research	research	PROPN
arjefm-1230	316	3	journal	journal	PROPN
arjefm-1230	316	4	of	of	ADP
arjefm-1230	316	5	economics	economic	NOUN
arjefm-1230	316	6	,	,	PUNCT
arjefm-1230	316	7	finance	finance	NOUN
arjefm-1230	316	8	and	and	CCONJ
arjefm-1230	316	9	management	management	NOUN
arjefm-1230	316	10	volume	volume	NOUN
arjefm-1230	316	11	13	13	NUM
arjefm-1230	316	12	issue	issue	NOUN
arjefm-1230	316	13	3	3	NUM
arjefm-1230	316	14	,	,	PUNCT
arjefm-1230	316	15	july	july	PROPN
arjefm-1230	316	16	-	-	PUNCT
arjefm-1230	316	17	september	september	PROPN
arjefm-1230	316	18	2025	2025	NUM
arjefm-1230	316	19	issn	issn	NOUN
arjefm-1230	316	20	:	:	PUNCT
arjefm-1230	316	21	2836	2836	NUM
arjefm-1230	316	22	-	-	SYM
arjefm-1230	316	23	9416	9416	NUM
arjefm-1230	316	24	impact	impact	NOUN
arjefm-1230	316	25	factor	factor	NOUN
arjefm-1230	316	26	:	:	PUNCT
arjefm-1230	316	27	6.41	6.41	NUM
arjefm-1230	316	28	journal	journal	NOUN
arjefm-1230	316	29	homepage	homepage	NOUN
arjefm-1230	316	30	:	:	PUNCT
arjefm-1230	316	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	316	32	email	email	NOUN
arjefm-1230	316	33	:	:	PUNCT
arjefm-1230	316	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	316	35	official	official	ADJ
arjefm-1230	316	36	journal	journal	PROPN
arjefm-1230	316	37	of	of	ADP
arjefm-1230	316	38	america	america	PROPN
arjefm-1230	316	39	serial	serial	PROPN
arjefm-1230	316	40	publication	publication	NOUN
arjefm-1230	316	41	american	american	PROPN
arjefm-1230	316	42	research	research	PROPN
arjefm-1230	316	43	journal	journal	PROPN
arjefm-1230	316	44	of	of	ADP
arjefm-1230	316	45	economics	economic	NOUN
arjefm-1230	316	46	,	,	PUNCT
arjefm-1230	316	47	finance	finance	NOUN
arjefm-1230	316	48	and	and	CCONJ
arjefm-1230	316	49	management	management	NOUN
arjefm-1230	316	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	316	51	,	,	PUNCT
arjefm-1230	316	52	email	email	NOUN
arjefm-1230	316	53	:	:	PUNCT
arjefm-1230	316	54	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	317	1	68	68	NUM
arjefm-1230	318	1	|	|	ADV
arjefm-1230	318	2	p	p	NOUN
arjefm-1230	318	3	a	a	DET
arjefm-1230	318	4	g	g	NOUN
arjefm-1230	318	5	e	e	NOUN
arjefm-1230	318	6	hebble	hebble	ADJ
arjefm-1230	318	7	,	,	PUNCT
arjefm-1230	318	8	a.	a.	NOUN
arjefm-1230	318	9	,	,	PUNCT
arjefm-1230	318	10	&	&	CCONJ
arjefm-1230	318	11	ramaswamy	ramaswamy	ADJ
arjefm-1230	318	12	,	,	PUNCT
arjefm-1230	318	13	v.	v.	PROPN
arjefm-1230	318	14	(	(	PUNCT
arjefm-1230	318	15	2005	2005	NUM
arjefm-1230	318	16	)	)	PUNCT
arjefm-1230	318	17	.	.	PUNCT
arjefm-1230	319	1	corporate	corporate	ADJ
arjefm-1230	319	2	governance	governance	NOUN
arjefm-1230	319	3	and	and	CCONJ
arjefm-1230	319	4	firm	firm	ADJ
arjefm-1230	319	5	characteristics	characteristic	NOUN
arjefm-1230	319	6	(	(	PUNCT
arjefm-1230	319	7	the	the	DET
arjefm-1230	319	8	sarbanesoxley	sarbanesoxley	PROPN
arjefm-1230	319	9	act	act	NOUN
arjefm-1230	319	10	of	of	ADP
arjefm-1230	319	11	2002	2002	NUM
arjefm-1230	319	12	)	)	PUNCT
arjefm-1230	319	13	.	.	PUNCT
arjefm-1230	320	1	journal	journal	PROPN
arjefm-1230	320	2	of	of	ADP
arjefm-1230	320	3	business	business	PROPN
arjefm-1230	320	4	&	&	CCONJ
arjefm-1230	320	5	economics	economics	PROPN
arjefm-1230	320	6	research	research	PROPN
arjefm-1230	320	7	(	(	PUNCT
arjefm-1230	320	8	jber	jber	PROPN
arjefm-1230	320	9	)	)	PUNCT
arjefm-1230	320	10	,	,	PUNCT
arjefm-1230	320	11	3(5	3(5	NUM
arjefm-1230	320	12	)	)	PUNCT
arjefm-1230	320	13	.	.	PUNCT
arjefm-1230	321	1	hill	hill	PROPN
arjefm-1230	321	2	,	,	PUNCT
arjefm-1230	321	3	c.	c.	PROPN
arjefm-1230	321	4	w.	w.	PROPN
arjefm-1230	321	5	l.	l.	PROPN
arjefm-1230	321	6	(	(	PUNCT
arjefm-1230	321	7	1995	1995	NUM
arjefm-1230	321	8	)	)	PUNCT
arjefm-1230	321	9	.	.	PUNCT
arjefm-1230	322	1	"	"	PUNCT
arjefm-1230	322	2	international	international	ADJ
arjefm-1230	322	3	business	business	NOUN
arjefm-1230	322	4	:	:	PUNCT
arjefm-1230	322	5	competing	compete	VERB
arjefm-1230	322	6	in	in	ADP
arjefm-1230	322	7	the	the	DET
arjefm-1230	322	8	global	global	ADJ
arjefm-1230	322	9	marketplace	marketplace	NOUN
arjefm-1230	322	10	.	.	PUNCT
arjefm-1230	322	11	"	"	PUNCT
arjefm-1230	322	12	mcgraw	mcgraw	PROPN
arjefm-1230	322	13	-	-	PUNCT
arjefm-1230	322	14	hill	hill	NOUN
arjefm-1230	322	15	education	education	NOUN
arjefm-1230	322	16	.	.	PUNCT
arjefm-1230	323	1	kavulya	kavulya	PROPN
arjefm-1230	323	2	p.w	p.w	PROPN
arjefm-1230	323	3	,	,	PUNCT
arjefm-1230	323	4	muturi	muturi	PROPN
arjefm-1230	323	5	w	w	PROPN
arjefm-1230	323	6	,	,	PUNCT
arjefm-1230	323	7	rotich	rotich	PROPN
arjefm-1230	323	8	g	g	PROPN
arjefm-1230	323	9	and	and	CCONJ
arjefm-1230	323	10	ogollah	ogollah	PROPN
arjefm-1230	323	11	k	k	PROPN
arjefm-1230	323	12	(	(	PUNCT
arjefm-1230	323	13	2018	2018	NUM
arjefm-1230	323	14	)	)	PUNCT
arjefm-1230	323	15	.	.	PUNCT
arjefm-1230	324	1	effect	effect	NOUN
arjefm-1230	324	2	of	of	ADP
arjefm-1230	324	3	customer	customer	NOUN
arjefm-1230	324	4	focus	focus	NOUN
arjefm-1230	324	5	strategy	strategy	NOUN
arjefm-1230	324	6	on	on	ADP
arjefm-1230	324	7	the	the	DET
arjefm-1230	324	8	performance	performance	NOUN
arjefm-1230	324	9	of	of	ADP
arjefm-1230	324	10	saccos	saccos	PROPN
arjefm-1230	324	11	in	in	ADP
arjefm-1230	324	12	kenya	kenya	PROPN
arjefm-1230	324	13	.	.	PUNCT
arjefm-1230	325	1	international	international	ADJ
arjefm-1230	325	2	journal	journal	PROPN
arjefm-1230	325	3	of	of	ADP
arjefm-1230	325	4	business	business	NOUN
arjefm-1230	325	5	strategies	strategy	NOUN
arjefm-1230	325	6	vol	vol	NOUN
arjefm-1230	325	7	.	.	PUNCT
arjefm-1230	326	1	3	3	X
arjefm-1230	326	2	,	,	PUNCT
arjefm-1230	326	3	issue	issue	VERB
arjefm-1230	326	4	no	no	INTJ
arjefm-1230	326	5	.	.	NOUN
arjefm-1230	326	6	1	1	NUM
arjefm-1230	326	7	,	,	PUNCT
arjefm-1230	326	8	pp	pp	ADV
arjefm-1230	326	9	1	1	NUM
arjefm-1230	326	10	–	–	SYM
arjefm-1230	326	11	16	16	NUM
arjefm-1230	326	12	.	.	PUNCT
arjefm-1230	327	1	keasey	keasey	ADJ
arjefm-1230	327	2	,	,	PUNCT
arjefm-1230	327	3	k.	k.	PROPN
arjefm-1230	327	4	,	,	PUNCT
arjefm-1230	327	5	thompson	thompson	PROPN
arjefm-1230	327	6	,	,	PUNCT
arjefm-1230	327	7	s.	s.	PROPN
arjefm-1230	327	8	,	,	PUNCT
arjefm-1230	327	9	&	&	CCONJ
arjefm-1230	327	10	wright	wright	PROPN
arjefm-1230	327	11	,	,	PUNCT
arjefm-1230	327	12	m.	m.	NOUN
arjefm-1230	327	13	(	(	PUNCT
arjefm-1230	327	14	1998	1998	NUM
arjefm-1230	327	15	)	)	PUNCT
arjefm-1230	327	16	.	.	PUNCT
arjefm-1230	328	1	corporate	corporate	ADJ
arjefm-1230	328	2	governance	governance	NOUN
arjefm-1230	328	3	,	,	PUNCT
arjefm-1230	328	4	economic	economic	ADJ
arjefm-1230	328	5	,	,	PUNCT
arjefm-1230	328	6	management	management	NOUN
arjefm-1230	328	7	,	,	PUNCT
arjefm-1230	328	8	and	and	CCONJ
arjefm-1230	328	9	financial	financial	ADJ
arjefm-1230	328	10	issues	issue	NOUN
arjefm-1230	328	11	.	.	PUNCT
arjefm-1230	329	1	managerial	managerial	ADJ
arjefm-1230	329	2	auditing	auditing	NOUN
arjefm-1230	329	3	journal	journal	PROPN
arjefm-1230	329	4	,	,	PUNCT
arjefm-1230	329	5	13(6	13(6	PROPN
arjefm-1230	329	6	)	)	PUNCT
arjefm-1230	329	7	,	,	PUNCT
arjefm-1230	329	8	390–391	390–391	NUM
arjefm-1230	329	9	.	.	PUNCT
arjefm-1230	330	1	kumari	kumari	PROPN
arjefm-1230	330	2	,	,	PUNCT
arjefm-1230	330	3	m.k	m.k	PROPN
arjefm-1230	330	4	.	.	PROPN
arjefm-1230	330	5	&	&	CCONJ
arjefm-1230	330	6	kumari	kumari	PROPN
arjefm-1230	330	7	,	,	PUNCT
arjefm-1230	330	8	v.l.p	v.l.p	NOUN
arjefm-1230	330	9	(	(	PUNCT
arjefm-1230	330	10	2014	2014	NUM
arjefm-1230	330	11	)	)	PUNCT
arjefm-1230	330	12	.	.	PUNCT
arjefm-1230	331	1	influence	influence	NOUN
arjefm-1230	331	2	of	of	ADP
arjefm-1230	331	3	employee	employee	NOUN
arjefm-1230	331	4	involvement	involvement	NOUN
arjefm-1230	331	5	and	and	CCONJ
arjefm-1230	331	6	organizational	organizational	ADJ
arjefm-1230	331	7	culture	culture	NOUN
arjefm-1230	331	8	on	on	ADP
arjefm-1230	331	9	productivity	productivity	NOUN
arjefm-1230	331	10	:	:	PUNCT
arjefm-1230	331	11	a	a	DET
arjefm-1230	331	12	theoretical	theoretical	ADJ
arjefm-1230	331	13	concept	concept	NOUN
arjefm-1230	331	14	.	.	PUNCT
arjefm-1230	332	1	mijbr	mijbr	NOUN
arjefm-1230	332	2	-	-	PUNCT
arjefm-1230	332	3	mits	mit	NOUN
arjefm-1230	332	4	international	international	ADJ
arjefm-1230	332	5	journal	journal	NOUN
arjefm-1230	332	6	of	of	ADP
arjefm-1230	332	7	business	business	NOUN
arjefm-1230	332	8	research	research	NOUN
arjefm-1230	332	9	,	,	PUNCT
arjefm-1230	332	10	5(27	5(27	NUM
arjefm-1230	332	11	)	)	PUNCT
arjefm-1230	332	12	,	,	PUNCT
arjefm-1230	332	13	423	423	NUM
arjefm-1230	332	14	-	-	SYM
arjefm-1230	332	15	431	431	NUM
arjefm-1230	332	16	.	.	PUNCT
arjefm-1230	333	1	kuo	kuo	PROPN
arjefm-1230	333	2	,	,	PUNCT
arjefm-1230	333	3	t.	t.	PROPN
arjefm-1230	333	4	,	,	PUNCT
arjefm-1230	333	5	chang	chang	PROPN
arjefm-1230	333	6	,	,	PUNCT
arjefm-1230	333	7	t.-j	t.-j	PROPN
arjefm-1230	333	8	.	.	PROPN
arjefm-1230	333	9	,	,	PUNCT
arjefm-1230	333	10	hung	hung	PROPN
arjefm-1230	333	11	,	,	PUNCT
arjefm-1230	333	12	k.	k.	PROPN
arjefm-1230	333	13	,	,	PUNCT
arjefm-1230	333	14	&	&	CCONJ
arjefm-1230	333	15	lin	lin	PROPN
arjefm-1230	333	16	,	,	PUNCT
arjefm-1230	333	17	m.	m.	NOUN
arjefm-1230	333	18	(	(	PUNCT
arjefm-1230	333	19	2009	2009	NUM
arjefm-1230	333	20	)	)	PUNCT
arjefm-1230	333	21	.	.	PUNCT
arjefm-1230	334	1	employees	employee	NOUN
arjefm-1230	334	2	’	’	PART
arjefm-1230	334	3	perspective	perspective	NOUN
arjefm-1230	334	4	on	on	ADP
arjefm-1230	334	5	the	the	DET
arjefm-1230	334	6	effectiveness	effectiveness	NOUN
arjefm-1230	334	7	of	of	ADP
arjefm-1230	334	8	iso	iso	PROPN
arjefm-1230	334	9	9000	9000	NUM
arjefm-1230	334	10	certification	certification	NOUN
arjefm-1230	334	11	:	:	PUNCT
arjefm-1230	334	12	a	a	DET
arjefm-1230	334	13	total	total	ADJ
arjefm-1230	334	14	quality	quality	NOUN
arjefm-1230	334	15	management	management	NOUN
arjefm-1230	334	16	framework	framework	NOUN
arjefm-1230	334	17	.	.	PUNCT
arjefm-1230	335	1	total	total	ADJ
arjefm-1230	335	2	quality	quality	NOUN
arjefm-1230	335	3	management	management	NOUN
arjefm-1230	335	4	,	,	PUNCT
arjefm-1230	335	5	20(12	20(12	NUM
arjefm-1230	335	6	)	)	PUNCT
arjefm-1230	335	7	,	,	PUNCT
arjefm-1230	335	8	1321–1335	1321–1335	NUM
arjefm-1230	335	9	.	.	PUNCT
arjefm-1230	336	1	kura	kura	PROPN
arjefm-1230	336	2	,	,	PUNCT
arjefm-1230	336	3	k.	k.	PROPN
arjefm-1230	336	4	m.	m.	PROPN
arjefm-1230	336	5	,	,	PUNCT
arjefm-1230	336	6	abubakar	abubakar	PROPN
arjefm-1230	336	7	,	,	PUNCT
arjefm-1230	336	8	r.	r.	PROPN
arjefm-1230	336	9	a.	a.	PROPN
arjefm-1230	336	10	,	,	PUNCT
arjefm-1230	336	11	&	&	CCONJ
arjefm-1230	336	12	salleh	salleh	PROPN
arjefm-1230	336	13	,	,	PUNCT
arjefm-1230	336	14	n.	n.	PROPN
arjefm-1230	336	15	m.	m.	NOUN
arjefm-1230	336	16	(	(	PUNCT
arjefm-1230	336	17	2020	2020	NUM
arjefm-1230	336	18	)	)	PUNCT
arjefm-1230	336	19	.	.	PUNCT
arjefm-1230	337	1	entrepreneurial	entrepreneurial	ADJ
arjefm-1230	337	2	orientation	orientation	NOUN
arjefm-1230	337	3	,	,	PUNCT
arjefm-1230	337	4	total	total	ADJ
arjefm-1230	337	5	quality	quality	NOUN
arjefm-1230	337	6	management	management	NOUN
arjefm-1230	337	7	,	,	PUNCT
arjefm-1230	337	8	competitive	competitive	ADJ
arjefm-1230	337	9	intensity	intensity	NOUN
arjefm-1230	337	10	,	,	PUNCT
arjefm-1230	337	11	and	and	CCONJ
arjefm-1230	337	12	performance	performance	NOUN
arjefm-1230	337	13	of	of	ADP
arjefm-1230	337	14	smes	sme	NOUN
arjefm-1230	337	15	:	:	PUNCT
arjefm-1230	337	16	a	a	DET
arjefm-1230	337	17	resource	resource	NOUN
arjefm-1230	337	18	-	-	PUNCT
arjefm-1230	337	19	based	base	VERB
arjefm-1230	337	20	approach	approach	NOUN
arjefm-1230	337	21	.	.	PUNCT
arjefm-1230	338	1	journal	journal	NOUN
arjefm-1230	338	2	of	of	ADP
arjefm-1230	338	3	environmental	environmental	ADJ
arjefm-1230	338	4	treatment	treatment	NOUN
arjefm-1230	338	5	techniques	technique	NOUN
arjefm-1230	338	6	,	,	PUNCT
arjefm-1230	338	7	8(1	8(1	NOUN
arjefm-1230	338	8	)	)	PUNCT
arjefm-1230	338	9	,	,	PUNCT
arjefm-1230	338	10	61	61	NUM
arjefm-1230	338	11	-	-	SYM
arjefm-1230	338	12	72	72	NUM
arjefm-1230	338	13	.	.	PUNCT
arjefm-1230	339	1	linkedin	linkedin	NOUN
arjefm-1230	339	2	corporation	corporation	NOUN
arjefm-1230	339	3	(	(	PUNCT
arjefm-1230	339	4	2024	2024	NUM
arjefm-1230	339	5	)	)	PUNCT
arjefm-1230	339	6	.	.	PUNCT
arjefm-1230	340	1	sustainability	sustainability	NOUN
arjefm-1230	340	2	in	in	ADP
arjefm-1230	340	3	total	total	ADJ
arjefm-1230	340	4	quality	quality	NOUN
arjefm-1230	340	5	management	management	NOUN
arjefm-1230	340	6	(	(	PUNCT
arjefm-1230	340	7	tqm	tqm	PROPN
arjefm-1230	340	8	)	)	PUNCT
arjefm-1230	340	9	.	.	PUNCT
arjefm-1230	341	1	socratica	socratica	PROPN
arjefm-1230	341	2	learning.https://www.linkedin.com/pulse/sustainability-total-quality-management-tqm	learning.https://www.linkedin.com/pulse/sustainability-total-quality-management-tqm	PROPN
arjefm-1230	341	3	socratica	socratica	PROPN
arjefm-1230	341	4	-	-	PUNCT
arjefm-1230	341	5	learning	learning	PROPN
arjefm-1230	341	6	-	-	PUNCT
arjefm-1230	341	7	oxo8f/.	oxo8f/.	PROPN
arjefm-1230	341	8	locke	locke	PROPN
arjefm-1230	341	9	,	,	PUNCT
arjefm-1230	341	10	e.	e.	PROPN
arjefm-1230	341	11	a.	a.	PROPN
arjefm-1230	341	12	(	(	PUNCT
arjefm-1230	341	13	1968	1968	NUM
arjefm-1230	341	14	)	)	PUNCT
arjefm-1230	341	15	.	.	PUNCT
arjefm-1230	342	1	toward	toward	ADP
arjefm-1230	342	2	a	a	DET
arjefm-1230	342	3	theory	theory	NOUN
arjefm-1230	342	4	of	of	ADP
arjefm-1230	342	5	task	task	NOUN
arjefm-1230	342	6	motivation	motivation	NOUN
arjefm-1230	342	7	and	and	CCONJ
arjefm-1230	342	8	incentives	incentive	NOUN
arjefm-1230	342	9	.	.	PUNCT
arjefm-1230	343	1	organizational	organizational	ADJ
arjefm-1230	343	2	behavior	behavior	NOUN
arjefm-1230	343	3	&	&	CCONJ
arjefm-1230	343	4	human	human	ADJ
arjefm-1230	343	5	performance	performance	NOUN
arjefm-1230	343	6	,	,	PUNCT
arjefm-1230	343	7	3(2	3(2	NUM
arjefm-1230	343	8	)	)	PUNCT
arjefm-1230	343	9	,	,	PUNCT
arjefm-1230	343	10	157–189	157–189	NUM
arjefm-1230	343	11	.	.	PUNCT
arjefm-1230	344	1	locke	locke	PROPN
arjefm-1230	344	2	e	e	PROPN
arjefm-1230	344	3	and	and	CCONJ
arjefm-1230	344	4	latham	latham	PROPN
arjefm-1230	344	5	g.p	g.p	PROPN
arjefm-1230	344	6	.	.	PROPN
arjefm-1230	344	7	(	(	PUNCT
arjefm-1230	344	8	1992	1992	NUM
arjefm-1230	344	9	)	)	PUNCT
arjefm-1230	344	10	.	.	PUNCT
arjefm-1230	345	1	a	a	DET
arjefm-1230	345	2	theory	theory	NOUN
arjefm-1230	345	3	of	of	ADP
arjefm-1230	345	4	goal	goal	NOUN
arjefm-1230	345	5	setting	set	VERB
arjefm-1230	345	6	&	&	CCONJ
arjefm-1230	345	7	task	task	NOUN
arjefm-1230	345	8	performance	performance	NOUN
arjefm-1230	345	9	.	.	PUNCT
arjefm-1230	346	1	academy	academy	PROPN
arjefm-1230	346	2	of	of	ADP
arjefm-1230	346	3	management	management	NOUN
arjefm-1230	346	4	review	review	NOUN
arjefm-1230	346	5	16(2	16(2	NUM
arjefm-1230	346	6	)	)	PUNCT
arjefm-1230	346	7	.	.	PUNCT
arjefm-1230	347	1	locke	locke	PROPN
arjefm-1230	347	2	,	,	PUNCT
arjefm-1230	347	3	e.	e.	PROPN
arjefm-1230	347	4	a.	a.	PROPN
arjefm-1230	347	5	,	,	PUNCT
arjefm-1230	347	6	&	&	CCONJ
arjefm-1230	347	7	latham	latham	PROPN
arjefm-1230	347	8	,	,	PUNCT
arjefm-1230	347	9	g.	g.	PROPN
arjefm-1230	347	10	p.	p.	PROPN
arjefm-1230	347	11	(	(	PUNCT
arjefm-1230	347	12	2002	2002	NUM
arjefm-1230	347	13	)	)	PUNCT
arjefm-1230	347	14	.	.	PUNCT
arjefm-1230	348	1	building	build	VERB
arjefm-1230	348	2	a	a	DET
arjefm-1230	348	3	practically	practically	ADV
arjefm-1230	348	4	useful	useful	ADJ
arjefm-1230	348	5	theory	theory	NOUN
arjefm-1230	348	6	of	of	ADP
arjefm-1230	348	7	goal	goal	NOUN
arjefm-1230	348	8	setting	set	VERB
arjefm-1230	348	9	and	and	CCONJ
arjefm-1230	348	10	task	task	NOUN
arjefm-1230	348	11	motivation	motivation	NOUN
arjefm-1230	348	12	:	:	PUNCT
arjefm-1230	348	13	a	a	DET
arjefm-1230	348	14	35	35	NUM
arjefm-1230	348	15	-	-	PUNCT
arjefm-1230	348	16	year	year	NOUN
arjefm-1230	348	17	odyssey	odyssey	NOUN
arjefm-1230	348	18	.	.	PUNCT
arjefm-1230	349	1	american	american	ADJ
arjefm-1230	349	2	psychologist	psychologist	NOUN
arjefm-1230	349	3	,	,	PUNCT
arjefm-1230	349	4	57	57	NUM
arjefm-1230	349	5	,	,	PUNCT
arjefm-1230	349	6	705	705	NUM
arjefm-1230	349	7	-	-	SYM
arjefm-1230	349	8	717	717	NUM
arjefm-1230	349	9	.	.	PUNCT
arjefm-1230	350	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	350	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	351	1	american	american	PROPN
arjefm-1230	351	2	research	research	PROPN
arjefm-1230	351	3	journal	journal	PROPN
arjefm-1230	351	4	of	of	ADP
arjefm-1230	351	5	economics	economic	NOUN
arjefm-1230	351	6	,	,	PUNCT
arjefm-1230	351	7	finance	finance	NOUN
arjefm-1230	351	8	and	and	CCONJ
arjefm-1230	351	9	management	management	NOUN
arjefm-1230	351	10	volume	volume	NOUN
arjefm-1230	351	11	13	13	NUM
arjefm-1230	351	12	issue	issue	NOUN
arjefm-1230	351	13	3	3	NUM
arjefm-1230	351	14	,	,	PUNCT
arjefm-1230	351	15	july	july	PROPN
arjefm-1230	351	16	-	-	PUNCT
arjefm-1230	351	17	september	september	PROPN
arjefm-1230	351	18	2025	2025	NUM
arjefm-1230	351	19	issn	issn	NOUN
arjefm-1230	351	20	:	:	PUNCT
arjefm-1230	351	21	2836	2836	NUM
arjefm-1230	351	22	-	-	SYM
arjefm-1230	351	23	9416	9416	NUM
arjefm-1230	351	24	impact	impact	NOUN
arjefm-1230	351	25	factor	factor	NOUN
arjefm-1230	351	26	:	:	PUNCT
arjefm-1230	351	27	6.41	6.41	NUM
arjefm-1230	351	28	journal	journal	NOUN
arjefm-1230	351	29	homepage	homepage	NOUN
arjefm-1230	351	30	:	:	PUNCT
arjefm-1230	351	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	351	32	email	email	NOUN
arjefm-1230	351	33	:	:	PUNCT
arjefm-1230	351	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	351	35	official	official	ADJ
arjefm-1230	351	36	journal	journal	PROPN
arjefm-1230	351	37	of	of	ADP
arjefm-1230	351	38	america	america	PROPN
arjefm-1230	351	39	serial	serial	PROPN
arjefm-1230	351	40	publication	publication	NOUN
arjefm-1230	351	41	american	american	PROPN
arjefm-1230	351	42	research	research	PROPN
arjefm-1230	351	43	journal	journal	PROPN
arjefm-1230	351	44	of	of	ADP
arjefm-1230	351	45	economics	economic	NOUN
arjefm-1230	351	46	,	,	PUNCT
arjefm-1230	351	47	finance	finance	NOUN
arjefm-1230	351	48	and	and	CCONJ
arjefm-1230	351	49	management	management	NOUN
arjefm-1230	351	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	351	51	,	,	PUNCT
arjefm-1230	351	52	email	email	NOUN
arjefm-1230	351	53	:	:	PUNCT
arjefm-1230	352	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	352	2	69	69	NUM
arjefm-1230	353	1	|	|	ADV
arjefm-1230	353	2	p	p	X
arjefm-1230	353	3	a	a	DET
arjefm-1230	353	4	g	g	NOUN
arjefm-1230	353	5	e	e	X
arjefm-1230	353	6	mohammad	mohammad	PROPN
arjefm-1230	353	7	,	,	PUNCT
arjefm-1230	353	8	z.	z.	PROPN
arjefm-1230	353	9	(	(	PUNCT
arjefm-1230	353	10	2006	2006	NUM
arjefm-1230	353	11	)	)	PUNCT
arjefm-1230	353	12	.	.	PUNCT
arjefm-1230	354	1	nigerian	nigerian	ADJ
arjefm-1230	354	2	aviation	aviation	NOUN
arjefm-1230	354	3	sector	sector	NOUN
arjefm-1230	354	4	.	.	PUNCT
arjefm-1230	355	1	why	why	SCONJ
arjefm-1230	355	2	not	not	PART
arjefm-1230	355	3	a	a	DET
arjefm-1230	355	4	tqm	tqm	ADJ
arjefm-1230	355	5	approach	approach	NOUN
arjefm-1230	355	6	?	?	PUNCT
arjefm-1230	356	1	the	the	DET
arjefm-1230	356	2	voicewww.nanka.org	voicewww.nanka.org	PROPN
arjefm-1230	356	3	.	.	PUNCT
arjefm-1230	357	1	nagarajan	nagarajan	NOUN
arjefm-1230	357	2	r	r	NOUN
arjefm-1230	357	3	(	(	PUNCT
arjefm-1230	357	4	2017	2017	NUM
arjefm-1230	357	5	)	)	PUNCT
arjefm-1230	357	6	.	.	PUNCT
arjefm-1230	358	1	determinants	determinant	NOUN
arjefm-1230	358	2	of	of	ADP
arjefm-1230	358	3	total	total	ADJ
arjefm-1230	358	4	employee	employee	NOUN
arjefm-1230	358	5	involvement	involvement	NOUN
arjefm-1230	358	6	:	:	PUNCT
arjefm-1230	358	7	a	a	DET
arjefm-1230	358	8	case	case	NOUN
arjefm-1230	358	9	study	study	NOUN
arjefm-1230	358	10	of	of	ADP
arjefm-1230	358	11	a	a	DET
arjefm-1230	358	12	cutting	cut	VERB
arjefm-1230	358	13	tool	tool	NOUN
arjefm-1230	358	14	company	company	NOUN
arjefm-1230	358	15	.	.	PUNCT
arjefm-1230	359	1	international	international	ADJ
arjefm-1230	359	2	journal	journal	PROPN
arjefm-1230	359	3	of	of	ADP
arjefm-1230	359	4	business	business	PROPN
arjefm-1230	359	5	excellence	excellence	PROPN
arjefm-1230	359	6	11(2):221	11(2):221	NOUN
arjefm-1230	359	7	-	-	SYM
arjefm-1230	359	8	240	240	NUM
arjefm-1230	359	9	.	.	PUNCT
arjefm-1230	359	10	oakland	oakland	PROPN
arjefm-1230	359	11	,	,	PUNCT
arjefm-1230	359	12	j.	j.	PROPN
arjefm-1230	359	13	s.	s.	PROPN
arjefm-1230	359	14	(	(	PUNCT
arjefm-1230	359	15	2003	2003	NUM
arjefm-1230	359	16	)	)	PUNCT
arjefm-1230	359	17	.	.	PUNCT
arjefm-1230	360	1	total	total	ADJ
arjefm-1230	360	2	quality	quality	NOUN
arjefm-1230	360	3	management	management	NOUN
arjefm-1230	360	4	.	.	PUNCT
arjefm-1230	361	1	butterworth	butterworth	PROPN
arjefm-1230	361	2	-	-	PUNCT
arjefm-1230	361	3	heinemann	heinemann	PROPN
arjefm-1230	361	4	.	.	PUNCT
arjefm-1230	362	1	odiboh	odiboh	PROPN
arjefm-1230	362	2	,	,	PUNCT
arjefm-1230	362	3	o.	o.	PROPN
arjefm-1230	362	4	,	,	PUNCT
arjefm-1230	362	5	nwosu	nwosu	PROPN
arjefm-1230	362	6	,	,	PUNCT
arjefm-1230	362	7	e.	e.	PROPN
arjefm-1230	362	8	,	,	PUNCT
arjefm-1230	362	9	ekanem	ekanem	PROPN
arjefm-1230	362	10	,	,	PUNCT
arjefm-1230	362	11	t.	t.	PROPN
arjefm-1230	362	12	,	,	PUNCT
arjefm-1230	362	13	&	&	CCONJ
arjefm-1230	362	14	oyedepo	oyedepo	NOUN
arjefm-1230	362	15	,	,	PUNCT
arjefm-1230	362	16	t.	t.	PROPN
arjefm-1230	362	17	(	(	PUNCT
arjefm-1230	362	18	2022	2022	NUM
arjefm-1230	362	19	)	)	PUNCT
arjefm-1230	362	20	.	.	PUNCT
arjefm-1230	363	1	public	public	ADJ
arjefm-1230	363	2	acuity	acuity	NOUN
arjefm-1230	363	3	,	,	PUNCT
arjefm-1230	363	4	home	home	NOUN
arjefm-1230	363	5	-	-	PUNCT
arjefm-1230	363	6	made	make	VERB
arjefm-1230	363	7	vehicles	vehicle	NOUN
arjefm-1230	363	8	and	and	CCONJ
arjefm-1230	363	9	public	public	ADJ
arjefm-1230	363	10	relations	relation	NOUN
arjefm-1230	363	11	in	in	ADP
arjefm-1230	363	12	nigeria	nigeria	PROPN
arjefm-1230	363	13	.	.	PUNCT
arjefm-1230	364	1	journal	journal	PROPN
arjefm-1230	364	2	of	of	ADP
arjefm-1230	364	3	south	south	ADJ
arjefm-1230	364	4	african	african	ADJ
arjefm-1230	364	5	business	business	NOUN
arjefm-1230	364	6	research	research	NOUN
arjefm-1230	364	7	.	.	PUNCT
arjefm-1230	365	1	doi	doi	PROPN
arjefm-1230	365	2	,	,	PUNCT
arjefm-1230	365	3	10(2022.960007	10(2022.960007	PROPN
arjefm-1230	365	4	)	)	PUNCT
arjefm-1230	365	5	.	.	PUNCT
arjefm-1230	366	1	ofoegbu	ofoegbu	PROPN
arjefm-1230	366	2	,	,	PUNCT
arjefm-1230	366	3	w.	w.	PROPN
arjefm-1230	366	4	c.	c.	PROPN
arjefm-1230	366	5	,	,	PUNCT
arjefm-1230	366	6	&	&	CCONJ
arjefm-1230	366	7	eromosele	eromosele	PROPN
arjefm-1230	366	8	,	,	PUNCT
arjefm-1230	366	9	h.	h.	PROPN
arjefm-1230	366	10	o.	o.	PROPN
arjefm-1230	366	11	(	(	PUNCT
arjefm-1230	366	12	2024	2024	NUM
arjefm-1230	366	13	)	)	PUNCT
arjefm-1230	366	14	.	.	PUNCT
arjefm-1230	367	1	total	total	ADJ
arjefm-1230	367	2	quality	quality	NOUN
arjefm-1230	367	3	management	management	NOUN
arjefm-1230	367	4	and	and	CCONJ
arjefm-1230	367	5	product	product	NOUN
arjefm-1230	367	6	innovation	innovation	NOUN
arjefm-1230	367	7	of	of	ADP
arjefm-1230	367	8	manufacturing	manufacturing	NOUN
arjefm-1230	367	9	firms	firm	NOUN
arjefm-1230	367	10	in	in	ADP
arjefm-1230	367	11	rivers	river	NOUN
arjefm-1230	367	12	state	state	PROPN
arjefm-1230	367	13	.	.	PUNCT
arjefm-1230	368	1	ijo	ijo	ADJ
arjefm-1230	368	2	-	-	ADJ
arjefm-1230	368	3	international	international	ADJ
arjefm-1230	368	4	journal	journal	NOUN
arjefm-1230	368	5	of	of	ADP
arjefm-1230	368	6	business	business	NOUN
arjefm-1230	368	7	management	management	NOUN
arjefm-1230	368	8	(	(	PUNCT
arjefm-1230	368	9	issn	issn	PROPN
arjefm-1230	368	10	2811	2811	NUM
arjefm-1230	368	11	-	-	SYM
arjefm-1230	368	12	2504	2504	NUM
arjefm-1230	368	13	)	)	PUNCT
arjefm-1230	368	14	,	,	PUNCT
arjefm-1230	368	15	7(03	7(03	NUM
arjefm-1230	368	16	)	)	PUNCT
arjefm-1230	368	17	,	,	PUNCT
arjefm-1230	368	18	01	01	NUM
arjefm-1230	368	19	-	-	SYM
arjefm-1230	368	20	19	19	NUM
arjefm-1230	368	21	.	.	PUNCT
arjefm-1230	368	22	orishede	orishede	PROPN
arjefm-1230	368	23	,	,	PUNCT
arjefm-1230	368	24	f.	f.	PROPN
arjefm-1230	368	25	(	(	PUNCT
arjefm-1230	368	26	2020	2020	NUM
arjefm-1230	368	27	)	)	PUNCT
arjefm-1230	368	28	.	.	PUNCT
arjefm-1230	369	1	impact	impact	NOUN
arjefm-1230	369	2	of	of	ADP
arjefm-1230	369	3	strategic	strategic	ADJ
arjefm-1230	369	4	planning	planning	NOUN
arjefm-1230	369	5	on	on	ADP
arjefm-1230	369	6	organisational	organisational	ADJ
arjefm-1230	369	7	growth	growth	NOUN
arjefm-1230	369	8	in	in	ADP
arjefm-1230	369	9	the	the	DET
arjefm-1230	369	10	nigerian	nigerian	ADJ
arjefm-1230	369	11	manufacturing	manufacturing	NOUN
arjefm-1230	369	12	sector	sector	NOUN
arjefm-1230	369	13	.	.	PUNCT
arjefm-1230	370	1	african	african	ADJ
arjefm-1230	370	2	journal	journal	PROPN
arjefm-1230	370	3	of	of	ADP
arjefm-1230	370	4	social	social	ADJ
arjefm-1230	370	5	and	and	CCONJ
arjefm-1230	370	6	behavioural	behavioural	ADJ
arjefm-1230	370	7	sciences	science	NOUN
arjefm-1230	370	8	,	,	PUNCT
arjefm-1230	370	9	10(1	10(1	NUM
arjefm-1230	370	10	)	)	PUNCT
arjefm-1230	370	11	.	.	PUNCT
arjefm-1230	371	1	permana	permana	PROPN
arjefm-1230	371	2	,	,	PUNCT
arjefm-1230	371	3	a.	a.	NOUN
arjefm-1230	371	4	,	,	PUNCT
arjefm-1230	371	5	purba	purba	PROPN
arjefm-1230	371	6	,	,	PUNCT
arjefm-1230	371	7	h.	h.	PROPN
arjefm-1230	371	8	h.	h.	PROPN
arjefm-1230	371	9	,	,	PUNCT
arjefm-1230	371	10	&	&	CCONJ
arjefm-1230	371	11	rizkiyah	rizkiyah	PROPN
arjefm-1230	371	12	,	,	PUNCT
arjefm-1230	371	13	n.	n.	PROPN
arjefm-1230	371	14	d.	d.	PROPN
arjefm-1230	371	15	(	(	PUNCT
arjefm-1230	371	16	2021	2021	NUM
arjefm-1230	371	17	)	)	PUNCT
arjefm-1230	371	18	.	.	PUNCT
arjefm-1230	372	1	a	a	DET
arjefm-1230	372	2	systematic	systematic	ADJ
arjefm-1230	372	3	literature	literature	NOUN
arjefm-1230	372	4	review	review	NOUN
arjefm-1230	372	5	of	of	ADP
arjefm-1230	372	6	total	total	ADJ
arjefm-1230	372	7	quality	quality	NOUN
arjefm-1230	372	8	management	management	NOUN
arjefm-1230	372	9	(	(	PUNCT
arjefm-1230	372	10	tqm	tqm	ADJ
arjefm-1230	372	11	)	)	PUNCT
arjefm-1230	372	12	implementation	implementation	NOUN
arjefm-1230	372	13	in	in	ADP
arjefm-1230	372	14	the	the	DET
arjefm-1230	372	15	organization	organization	NOUN
arjefm-1230	372	16	.	.	PUNCT
arjefm-1230	373	1	international	international	ADJ
arjefm-1230	373	2	journal	journal	PROPN
arjefm-1230	373	3	of	of	ADP
arjefm-1230	373	4	production	production	NOUN
arjefm-1230	373	5	management	management	NOUN
arjefm-1230	373	6	and	and	CCONJ
arjefm-1230	373	7	engineering	engineering	NOUN
arjefm-1230	373	8	,	,	PUNCT
arjefm-1230	373	9	9(1	9(1	NUM
arjefm-1230	373	10	)	)	PUNCT
arjefm-1230	373	11	,	,	PUNCT
arjefm-1230	373	12	25	25	NUM
arjefm-1230	373	13	-	-	SYM
arjefm-1230	373	14	36	36	NUM
arjefm-1230	373	15	.	.	PUNCT
arjefm-1230	374	1	porter	porter	NOUN
arjefm-1230	374	2	,	,	PUNCT
arjefm-1230	374	3	m.	m.	PROPN
arjefm-1230	374	4	e.	e.	PROPN
arjefm-1230	374	5	,	,	PUNCT
arjefm-1230	374	6	&	&	CCONJ
arjefm-1230	374	7	kramer	kramer	PROPN
arjefm-1230	374	8	,	,	PUNCT
arjefm-1230	374	9	m.	m.	PROPN
arjefm-1230	374	10	r.	r.	PROPN
arjefm-1230	374	11	(	(	PUNCT
arjefm-1230	374	12	2006	2006	NUM
arjefm-1230	374	13	)	)	PUNCT
arjefm-1230	374	14	.	.	PUNCT
arjefm-1230	375	1	strategy	strategy	NOUN
arjefm-1230	375	2	and	and	CCONJ
arjefm-1230	375	3	society	society	NOUN
arjefm-1230	375	4	:	:	PUNCT
arjefm-1230	375	5	the	the	DET
arjefm-1230	375	6	link	link	NOUN
arjefm-1230	375	7	between	between	ADP
arjefm-1230	375	8	competitive	competitive	ADJ
arjefm-1230	375	9	advantage	advantage	NOUN
arjefm-1230	375	10	and	and	CCONJ
arjefm-1230	375	11	corporate	corporate	ADJ
arjefm-1230	375	12	social	social	ADJ
arjefm-1230	375	13	responsibility	responsibility	NOUN
arjefm-1230	375	14	.	.	PUNCT
arjefm-1230	376	1	harvard	harvard	PROPN
arjefm-1230	376	2	business	business	PROPN
arjefm-1230	376	3	review	review	PROPN
arjefm-1230	376	4	,	,	PUNCT
arjefm-1230	376	5	84(12	84(12	NUM
arjefm-1230	376	6	)	)	PUNCT
arjefm-1230	376	7	,	,	PUNCT
arjefm-1230	376	8	78	78	NUM
arjefm-1230	376	9	-	-	SYM
arjefm-1230	376	10	92	92	NUM
arjefm-1230	376	11	.	.	PUNCT
arjefm-1230	377	1	rufus	rufus	PROPN
arjefm-1230	377	2	,	,	PUNCT
arjefm-1230	377	3	a.	a.	PROPN
arjefm-1230	377	4	i.	i.	PROPN
arjefm-1230	377	5	,	,	PUNCT
arjefm-1230	377	6	festus	festus	PROPN
arjefm-1230	377	7	,	,	PUNCT
arjefm-1230	377	8	a.	a.	PROPN
arjefm-1230	377	9	f.	f.	PROPN
arjefm-1230	377	10	,	,	PUNCT
arjefm-1230	377	11	&	&	CCONJ
arjefm-1230	377	12	dada	dada	PROPN
arjefm-1230	377	13	,	,	PUNCT
arjefm-1230	377	14	b.	b.	PROPN
arjefm-1230	377	15	i.	i.	PROPN
arjefm-1230	377	16	(	(	PUNCT
arjefm-1230	377	17	2022	2022	NUM
arjefm-1230	377	18	)	)	PUNCT
arjefm-1230	377	19	.	.	PUNCT
arjefm-1230	378	1	intellectual	intellectual	ADJ
arjefm-1230	378	2	capital	capital	NOUN
arjefm-1230	378	3	and	and	CCONJ
arjefm-1230	378	4	organisational	organisational	ADJ
arjefm-1230	378	5	performance	performance	NOUN
arjefm-1230	378	6	of	of	ADP
arjefm-1230	378	7	the	the	DET
arjefm-1230	378	8	financial	financial	ADJ
arjefm-1230	378	9	sector	sector	NOUN
arjefm-1230	378	10	:	:	PUNCT
arjefm-1230	378	11	evidence	evidence	NOUN
arjefm-1230	378	12	from	from	ADP
arjefm-1230	378	13	nigeria	nigeria	PROPN
arjefm-1230	378	14	.	.	PUNCT
arjefm-1230	379	1	international	international	ADJ
arjefm-1230	379	2	journal	journal	PROPN
arjefm-1230	379	3	of	of	ADP
arjefm-1230	379	4	accounting	accounting	NOUN
arjefm-1230	379	5	,	,	PUNCT
arjefm-1230	379	6	finance	finance	NOUN
arjefm-1230	379	7	and	and	CCONJ
arjefm-1230	379	8	risk	risk	NOUN
arjefm-1230	379	9	management	management	NOUN
arjefm-1230	379	10	,	,	PUNCT
arjefm-1230	379	11	7(1	7(1	NUM
arjefm-1230	379	12	)	)	PUNCT
arjefm-1230	379	13	,	,	PUNCT
arjefm-1230	379	14	1	1	NUM
arjefm-1230	379	15	-	-	SYM
arjefm-1230	379	16	10	10	NUM
arjefm-1230	379	17	.	.	PUNCT
arjefm-1230	379	18	said	say	VERB
arjefm-1230	379	19	,	,	PUNCT
arjefm-1230	379	20	j.	j.	PROPN
arjefm-1230	379	21	,	,	PUNCT
arjefm-1230	379	22	hui	hui	PROPN
arjefm-1230	379	23	,	,	PUNCT
arjefm-1230	379	24	w.	w.	PROPN
arjefm-1230	379	25	s.	s.	PROPN
arjefm-1230	379	26	,	,	PUNCT
arjefm-1230	379	27	taylor	taylor	PROPN
arjefm-1230	379	28	,	,	PUNCT
arjefm-1230	379	29	d.	d.	PROPN
arjefm-1230	379	30	,	,	PUNCT
arjefm-1230	379	31	&	&	CCONJ
arjefm-1230	379	32	othman	othman	PROPN
arjefm-1230	379	33	,	,	PUNCT
arjefm-1230	379	34	r.	r.	PROPN
arjefm-1230	379	35	(	(	PUNCT
arjefm-1230	379	36	2009	2009	NUM
arjefm-1230	379	37	)	)	PUNCT
arjefm-1230	379	38	.	.	PUNCT
arjefm-1230	380	1	customer	customer	NOUN
arjefm-1230	380	2	-	-	PUNCT
arjefm-1230	380	3	focused	focus	VERB
arjefm-1230	380	4	strategies	strategy	NOUN
arjefm-1230	380	5	and	and	CCONJ
arjefm-1230	380	6	information	information	NOUN
arjefm-1230	380	7	technology	technology	NOUN
arjefm-1230	380	8	capabilities	capability	NOUN
arjefm-1230	380	9	:	:	PUNCT
arjefm-1230	380	10	implications	implication	NOUN
arjefm-1230	380	11	for	for	ADP
arjefm-1230	380	12	service	service	NOUN
arjefm-1230	380	13	quality	quality	NOUN
arjefm-1230	380	14	of	of	ADP
arjefm-1230	380	15	malaysian	malaysian	ADJ
arjefm-1230	380	16	local	local	ADJ
arjefm-1230	380	17	authorities	authority	NOUN
arjefm-1230	380	18	.	.	PUNCT
arjefm-1230	381	1	international	international	ADJ
arjefm-1230	381	2	review	review	NOUN
arjefm-1230	381	3	of	of	ADP
arjefm-1230	381	4	business	business	NOUN
arjefm-1230	381	5	research	research	NOUN
arjefm-1230	381	6	papers	paper	NOUN
arjefm-1230	381	7	,	,	PUNCT
arjefm-1230	381	8	5(3	5(3	NUM
arjefm-1230	381	9	)	)	PUNCT
arjefm-1230	381	10	,	,	PUNCT
arjefm-1230	381	11	241–256	241–256	NUM
arjefm-1230	381	12	.	.	PUNCT
arjefm-1230	381	13	sharabi	sharabi	NOUN
arjefm-1230	381	14	,	,	PUNCT
arjefm-1230	381	15	m.	m.	NOUN
arjefm-1230	381	16	(	(	PUNCT
arjefm-1230	381	17	2015	2015	NUM
arjefm-1230	381	18	)	)	PUNCT
arjefm-1230	381	19	.	.	PUNCT
arjefm-1230	382	1	entry	entry	NOUN
arjefm-1230	382	2	,	,	PUNCT
arjefm-1230	382	3	"	"	PUNCT
arjefm-1230	382	4	customer	customer	NOUN
arjefm-1230	382	5	focus	focus	NOUN
arjefm-1230	382	6	"	"	PUNCT
arjefm-1230	382	7	,	,	PUNCT
arjefm-1230	382	8	in	in	ADP
arjefm-1230	382	9	su	su	PROPN
arjefm-1230	382	10	mi	mi	PROPN
arjefm-1230	382	11	dahlgaard	dahlgaard	PROPN
arjefm-1230	382	12	-	-	PUNCT
arjefm-1230	382	13	park	park	NOUN
arjefm-1230	382	14	(	(	PUNCT
arjefm-1230	382	15	ed	ed	NOUN
arjefm-1230	382	16	.	.	PUNCT
arjefm-1230	382	17	)	)	PUNCT
arjefm-1230	382	18	encyclopedia	encyclopedia	NOUN
arjefm-1230	382	19	of	of	ADP
arjefm-1230	382	20	quality	quality	NOUN
arjefm-1230	382	21	and	and	CCONJ
arjefm-1230	382	22	the	the	DET
arjefm-1230	382	23	service	service	NOUN
arjefm-1230	382	24	economy	economy	NOUN
arjefm-1230	382	25	,	,	PUNCT
arjefm-1230	382	26	sage	sage	NOUN
arjefm-1230	382	27	pub	pub	NOUN
arjefm-1230	382	28	.	.	PUNCT
arjefm-1230	383	1	(	(	PUNCT
arjefm-1230	383	2	pp	pp	ADJ
arjefm-1230	383	3	.	.	PUNCT
arjefm-1230	384	1	114	114	NUM
arjefm-1230	384	2	-	-	SYM
arjefm-1230	384	3	118	118	NUM
arjefm-1230	384	4	)	)	PUNCT
arjefm-1230	384	5	.	.	PUNCT
arjefm-1230	385	1	shwedeh	shwedeh	PROPN
arjefm-1230	385	2	,	,	PUNCT
arjefm-1230	385	3	f.	f.	PROPN
arjefm-1230	385	4	,	,	PUNCT
arjefm-1230	385	5	aldabbagh	aldabbagh	NOUN
arjefm-1230	385	6	,	,	PUNCT
arjefm-1230	385	7	t.	t.	PROPN
arjefm-1230	385	8	,	,	PUNCT
arjefm-1230	385	9	aburayya	aburayya	PROPN
arjefm-1230	385	10	,	,	PUNCT
arjefm-1230	385	11	a.	a.	PROPN
arjefm-1230	385	12	,	,	PUNCT
arjefm-1230	385	13	&	&	CCONJ
arjefm-1230	385	14	uppilappatta	uppilappatta	PROPN
arjefm-1230	385	15	,	,	PUNCT
arjefm-1230	385	16	h.	h.	PROPN
arjefm-1230	385	17	(	(	PUNCT
arjefm-1230	385	18	2023	2023	NUM
arjefm-1230	385	19	)	)	PUNCT
arjefm-1230	385	20	.	.	PUNCT
arjefm-1230	386	1	the	the	DET
arjefm-1230	386	2	impact	impact	NOUN
arjefm-1230	386	3	of	of	ADP
arjefm-1230	386	4	harnessing	harness	VERB
arjefm-1230	386	5	total	total	ADJ
arjefm-1230	386	6	quality	quality	NOUN
arjefm-1230	386	7	management	management	NOUN
arjefm-1230	386	8	studies	study	NOUN
arjefm-1230	386	9	on	on	ADP
arjefm-1230	386	10	the	the	DET
arjefm-1230	386	11	performance	performance	NOUN
arjefm-1230	386	12	of	of	ADP
arjefm-1230	386	13	smart	smart	ADJ
arjefm-1230	386	14	applications	application	NOUN
arjefm-1230	386	15	:	:	PUNCT
arjefm-1230	386	16	a	a	DET
arjefm-1230	386	17	study	study	NOUN
arjefm-1230	386	18	in	in	ADP
arjefm-1230	386	19	public	public	ADJ
arjefm-1230	386	20	and	and	CCONJ
arjefm-1230	386	21	private	private	ADJ
arjefm-1230	386	22	sectors	sector	NOUN
arjefm-1230	386	23	in	in	ADP
arjefm-1230	386	24	the	the	DET
arjefm-1230	386	25	uae	uae	PROPN
arjefm-1230	386	26	.	.	PUNCT
arjefm-1230	386	27	migration	migration	NOUN
arjefm-1230	386	28	letters	letter	NOUN
arjefm-1230	386	29	,	,	PUNCT
arjefm-1230	386	30	20(s12	20(s12	NUM
arjefm-1230	386	31	)	)	PUNCT
arjefm-1230	386	32	,	,	PUNCT
arjefm-1230	386	33	83	83	NUM
arjefm-1230	386	34	-	-	SYM
arjefm-1230	386	35	108	108	NUM
arjefm-1230	386	36	.	.	PUNCT
arjefm-1230	387	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	387	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	PROPN
arjefm-1230	388	1	american	american	PROPN
arjefm-1230	388	2	research	research	PROPN
arjefm-1230	388	3	journal	journal	PROPN
arjefm-1230	388	4	of	of	ADP
arjefm-1230	388	5	economics	economic	NOUN
arjefm-1230	388	6	,	,	PUNCT
arjefm-1230	388	7	finance	finance	NOUN
arjefm-1230	388	8	and	and	CCONJ
arjefm-1230	388	9	management	management	NOUN
arjefm-1230	388	10	volume	volume	NOUN
arjefm-1230	388	11	13	13	NUM
arjefm-1230	388	12	issue	issue	NOUN
arjefm-1230	388	13	3	3	NUM
arjefm-1230	388	14	,	,	PUNCT
arjefm-1230	388	15	july	july	PROPN
arjefm-1230	388	16	-	-	PUNCT
arjefm-1230	388	17	september	september	PROPN
arjefm-1230	388	18	2025	2025	NUM
arjefm-1230	388	19	issn	issn	NOUN
arjefm-1230	388	20	:	:	PUNCT
arjefm-1230	388	21	2836	2836	NUM
arjefm-1230	388	22	-	-	SYM
arjefm-1230	388	23	9416	9416	NUM
arjefm-1230	388	24	impact	impact	NOUN
arjefm-1230	388	25	factor	factor	NOUN
arjefm-1230	388	26	:	:	PUNCT
arjefm-1230	388	27	6.41	6.41	NUM
arjefm-1230	388	28	journal	journal	NOUN
arjefm-1230	388	29	homepage	homepage	NOUN
arjefm-1230	388	30	:	:	PUNCT
arjefm-1230	388	31	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	PROPN
arjefm-1230	388	32	email	email	NOUN
arjefm-1230	388	33	:	:	PUNCT
arjefm-1230	388	34	contact@americaserial.com	contact@americaserial.com	PROPN
arjefm-1230	388	35	official	official	ADJ
arjefm-1230	388	36	journal	journal	PROPN
arjefm-1230	388	37	of	of	ADP
arjefm-1230	388	38	america	america	PROPN
arjefm-1230	388	39	serial	serial	PROPN
arjefm-1230	388	40	publication	publication	NOUN
arjefm-1230	388	41	american	american	PROPN
arjefm-1230	388	42	research	research	PROPN
arjefm-1230	388	43	journal	journal	PROPN
arjefm-1230	388	44	of	of	ADP
arjefm-1230	388	45	economics	economic	NOUN
arjefm-1230	388	46	,	,	PUNCT
arjefm-1230	388	47	finance	finance	NOUN
arjefm-1230	388	48	and	and	CCONJ
arjefm-1230	388	49	management	management	NOUN
arjefm-1230	388	50	https://americaserial.com/journals/index.php/arjefm	https://americaserial.com/journals/index.php/arjefm	NOUN
arjefm-1230	388	51	,	,	PUNCT
arjefm-1230	388	52	email	email	NOUN
arjefm-1230	388	53	:	:	PUNCT
arjefm-1230	389	1	contact@americaserial.com	contact@americaserial.com	X
arjefm-1230	389	2	70	70	NUM
arjefm-1230	390	1	|	|	ADV
arjefm-1230	390	2	p	p	X
arjefm-1230	390	3	a	a	DET
arjefm-1230	390	4	g	g	PROPN
arjefm-1230	390	5	e	e	PROPN
arjefm-1230	390	6	sofijanova	sofijanova	PROPN
arjefm-1230	390	7	,	,	PUNCT
arjefm-1230	390	8	e.	e.	PROPN
arjefm-1230	390	9	&	&	CCONJ
arjefm-1230	390	10	zabijakin	zabijakin	PROPN
arjefm-1230	390	11	-	-	PUNCT
arjefm-1230	390	12	chatleska	chatleska	PROPN
arjefm-1230	390	13	,	,	PUNCT
arjefm-1230	390	14	v.	v.	PROPN
arjefm-1230	390	15	(	(	PUNCT
arjefm-1230	390	16	2013	2013	NUM
arjefm-1230	390	17	)	)	PUNCT
arjefm-1230	390	18	.	.	PUNCT
arjefm-1230	391	1	employee	employee	NOUN
arjefm-1230	391	2	involvement	involvement	NOUN
arjefm-1230	391	3	and	and	CCONJ
arjefm-1230	391	4	organizational	organizational	ADJ
arjefm-1230	391	5	performance	performance	NOUN
arjefm-1230	391	6	:	:	PUNCT
arjefm-1230	391	7	evidence	evidence	NOUN
arjefm-1230	391	8	from	from	ADP
arjefm-1230	391	9	the	the	DET
arjefm-1230	391	10	manufacturing	manufacturing	NOUN
arjefm-1230	391	11	sector	sector	NOUN
arjefm-1230	391	12	in	in	ADP
arjefm-1230	391	13	the	the	DET
arjefm-1230	391	14	republic	republic	NOUN
arjefm-1230	391	15	of	of	ADP
arjefm-1230	391	16	macedonia	macedonia	PROPN
arjefm-1230	391	17	.	.	PUNCT
arjefm-1230	392	1	traka	traka	PROPN
arjefm-1230	392	2	journal	journal	PROPN
arjefm-1230	392	3	of	of	ADP
arjefm-1230	392	4	science	science	NOUN
arjefm-1230	392	5	,	,	PUNCT
arjefm-1230	392	6	11(1	11(1	NUM
arjefm-1230	392	7	)	)	PUNCT
arjefm-1230	392	8	,	,	PUNCT
arjefm-1230	392	9	31	31	NUM
arjefm-1230	392	10	-	-	SYM
arjefm-1230	392	11	36	36	NUM
arjefm-1230	392	12	.	.	PUNCT
arjefm-1230	393	1	sroufe	sroufe	PROPN
arjefm-1230	393	2	,	,	PUNCT
arjefm-1230	393	3	r.	r.	PROPN
arjefm-1230	393	4	(	(	PUNCT
arjefm-1230	393	5	2003	2003	NUM
arjefm-1230	393	6	)	)	PUNCT
arjefm-1230	393	7	.	.	PUNCT
arjefm-1230	394	1	effects	effect	NOUN
arjefm-1230	394	2	of	of	ADP
arjefm-1230	394	3	environmental	environmental	ADJ
arjefm-1230	394	4	management	management	NOUN
arjefm-1230	394	5	systems	system	NOUN
arjefm-1230	394	6	on	on	ADP
arjefm-1230	394	7	the	the	DET
arjefm-1230	394	8	operational	operational	ADJ
arjefm-1230	394	9	performance	performance	NOUN
arjefm-1230	394	10	of	of	ADP
arjefm-1230	394	11	manufacturing	manufacturing	NOUN
arjefm-1230	394	12	firms	firm	NOUN
arjefm-1230	394	13	.	.	PUNCT
arjefm-1230	395	1	journal	journal	NOUN
arjefm-1230	395	2	of	of	ADP
arjefm-1230	395	3	operations	operation	NOUN
arjefm-1230	395	4	management	management	NOUN
arjefm-1230	395	5	,	,	PUNCT
arjefm-1230	395	6	21(3	21(3	NUM
arjefm-1230	395	7	)	)	PUNCT
arjefm-1230	395	8	,	,	PUNCT
arjefm-1230	395	9	345	345	NUM
arjefm-1230	395	10	-	-	SYM
arjefm-1230	395	11	357	357	NUM
arjefm-1230	395	12	.	.	PUNCT
arjefm-1230	396	1	temtime	temtime	NOUN
arjefm-1230	396	2	,	,	PUNCT
arjefm-1230	396	3	z.	z.	PROPN
arjefm-1230	396	4	t.	t.	PROPN
arjefm-1230	396	5	,	,	PUNCT
arjefm-1230	396	6	&	&	CCONJ
arjefm-1230	396	7	solomon	solomon	PROPN
arjefm-1230	396	8	,	,	PUNCT
arjefm-1230	396	9	g.	g.	PROPN
arjefm-1230	396	10	h.	h.	PROPN
arjefm-1230	396	11	(	(	PUNCT
arjefm-1230	396	12	2002	2002	NUM
arjefm-1230	396	13	)	)	PUNCT
arjefm-1230	396	14	.	.	PUNCT
arjefm-1230	397	1	total	total	ADJ
arjefm-1230	397	2	quality	quality	NOUN
arjefm-1230	397	3	management	management	NOUN
arjefm-1230	397	4	and	and	CCONJ
arjefm-1230	397	5	the	the	DET
arjefm-1230	397	6	planning	planning	NOUN
arjefm-1230	397	7	behavior	behavior	NOUN
arjefm-1230	397	8	of	of	ADP
arjefm-1230	397	9	smes	sme	NOUN
arjefm-1230	397	10	in	in	ADP
arjefm-1230	397	11	developing	develop	VERB
arjefm-1230	397	12	economies	economy	NOUN
arjefm-1230	397	13	.	.	PUNCT
arjefm-1230	398	1	the	the	DET
arjefm-1230	398	2	tqm	tqm	PROPN
arjefm-1230	398	3	magazine	magazine	NOUN
arjefm-1230	398	4	,	,	PUNCT
arjefm-1230	398	5	14(3	14(3	NUM
arjefm-1230	398	6	)	)	PUNCT
arjefm-1230	398	7	,	,	PUNCT
arjefm-1230	398	8	181–191	181–191	NUM
arjefm-1230	398	9	.	.	PUNCT
arjefm-1230	398	10	udofia	udofia	PROPN
arjefm-1230	398	11	,	,	PUNCT
arjefm-1230	398	12	e.	e.	PROPN
arjefm-1230	398	13	e.	e.	PROPN
arjefm-1230	398	14	,	,	PUNCT
arjefm-1230	398	15	adejare	adejare	PROPN
arjefm-1230	398	16	,	,	PUNCT
arjefm-1230	398	17	b.	b.	PROPN
arjefm-1230	398	18	o.	o.	PROPN
arjefm-1230	398	19	,	,	PUNCT
arjefm-1230	398	20	olaore	olaore	ADV
arjefm-1230	398	21	,	,	PUNCT
arjefm-1230	398	22	g.	g.	PROPN
arjefm-1230	398	23	o.	o.	PROPN
arjefm-1230	398	24	,	,	PUNCT
arjefm-1230	398	25	&	&	CCONJ
arjefm-1230	398	26	udofia	udofia	PROPN
arjefm-1230	398	27	,	,	PUNCT
arjefm-1230	398	28	e.	e.	PROPN
arjefm-1230	398	29	e.	e.	PROPN
arjefm-1230	398	30	(	(	PUNCT
arjefm-1230	398	31	2021	2021	NUM
arjefm-1230	398	32	)	)	PUNCT
arjefm-1230	398	33	.	.	PUNCT
arjefm-1230	399	1	direct	direct	ADJ
arjefm-1230	399	2	and	and	CCONJ
arjefm-1230	399	3	indirect	indirect	ADJ
arjefm-1230	399	4	impact	impact	NOUN
arjefm-1230	399	5	of	of	ADP
arjefm-1230	399	6	quality	quality	NOUN
arjefm-1230	399	7	management	management	NOUN
arjefm-1230	399	8	on	on	ADP
arjefm-1230	399	9	the	the	DET
arjefm-1230	399	10	integrated	integrate	VERB
arjefm-1230	399	11	performance	performance	NOUN
arjefm-1230	399	12	of	of	ADP
arjefm-1230	399	13	medium	medium	ADJ
arjefm-1230	399	14	-	-	PUNCT
arjefm-1230	399	15	scale	scale	NOUN
arjefm-1230	399	16	manufacturers	manufacturer	NOUN
arjefm-1230	399	17	.	.	PUNCT
arjefm-1230	400	1	the	the	DET
arjefm-1230	400	2	tqm	tqm	PROPN
arjefm-1230	400	3	journal	journal	NOUN
arjefm-1230	400	4	,	,	PUNCT
arjefm-1230	400	5	33(6	33(6	PROPN
arjefm-1230	400	6	)	)	PUNCT
arjefm-1230	400	7	,	,	PUNCT
arjefm-1230	400	8	1589	1589	NUM
arjefm-1230	400	9	-	-	SYM
arjefm-1230	400	10	1609	1609	NUM
arjefm-1230	400	11	.	.	PUNCT
arjefm-1230	401	1	ughamadu	ughamadu	ADJ
arjefm-1230	401	2	,	,	PUNCT
arjefm-1230	401	3	u.	u.	PROPN
arjefm-1230	401	4	,	,	PUNCT
arjefm-1230	401	5	ezeaku	ezeaku	PROPN
arjefm-1230	401	6	,	,	PUNCT
arjefm-1230	401	7	s.	s.	PROPN
arjefm-1230	401	8	n.	n.	PROPN
arjefm-1230	401	9	,	,	PUNCT
arjefm-1230	401	10	&	&	CCONJ
arjefm-1230	401	11	nwogbo	nwogbo	PROPN
arjefm-1230	401	12	,	,	PUNCT
arjefm-1230	401	13	m.	m.	NOUN
arjefm-1230	401	14	o.	o.	PROPN
arjefm-1230	401	15	(	(	PUNCT
arjefm-1230	401	16	2024	2024	NUM
arjefm-1230	401	17	)	)	PUNCT
arjefm-1230	401	18	.	.	PUNCT
arjefm-1230	402	1	total	total	ADJ
arjefm-1230	402	2	quality	quality	NOUN
arjefm-1230	402	3	management	management	NOUN
arjefm-1230	402	4	practices	practice	NOUN
arjefm-1230	402	5	as	as	ADP
arjefm-1230	402	6	predictors	predictor	NOUN
arjefm-1230	402	7	of	of	ADP
arjefm-1230	402	8	teachers	teacher	NOUN
arjefm-1230	402	9	‘	'	PUNCT
arjefm-1230	402	10	organizational	organizational	ADJ
arjefm-1230	402	11	behaviour	behaviour	NOUN
arjefm-1230	402	12	in	in	ADP
arjefm-1230	402	13	public	public	ADJ
arjefm-1230	402	14	secondary	secondary	ADJ
arjefm-1230	402	15	schools	school	NOUN
arjefm-1230	402	16	in	in	ADP
arjefm-1230	402	17	anambra	anambra	PROPN
arjefm-1230	402	18	state	state	PROPN
arjefm-1230	402	19	.	.	PUNCT
arjefm-1230	403	1	international	international	ADJ
arjefm-1230	403	2	journal	journal	PROPN
arjefm-1230	403	3	of	of	ADP
arjefm-1230	403	4	advanced	advanced	ADJ
arjefm-1230	403	5	academic	academic	ADJ
arjefm-1230	403	6	research	research	NOUN
arjefm-1230	403	7	,	,	PUNCT
arjefm-1230	403	8	10(3	10(3	NUM
arjefm-1230	403	9	)	)	PUNCT
arjefm-1230	403	10	,	,	PUNCT
arjefm-1230	403	11	12	12	NUM
arjefm-1230	403	12	-	-	SYM
arjefm-1230	403	13	24	24	NUM
arjefm-1230	403	14	.	.	PUNCT
arjefm-1230	404	1	wagner	wagner	PROPN
arjefm-1230	404	2	,	,	PUNCT
arjefm-1230	404	3	m.	m.	NOUN
arjefm-1230	404	4	(	(	PUNCT
arjefm-1230	404	5	2010	2010	NUM
arjefm-1230	404	6	)	)	PUNCT
arjefm-1230	404	7	.	.	PUNCT
arjefm-1230	405	1	the	the	DET
arjefm-1230	405	2	link	link	NOUN
arjefm-1230	405	3	between	between	ADP
arjefm-1230	405	4	sustainability	sustainability	NOUN
arjefm-1230	405	5	and	and	CCONJ
arjefm-1230	405	6	business	business	NOUN
arjefm-1230	405	7	performance	performance	NOUN
arjefm-1230	405	8	:	:	PUNCT
arjefm-1230	405	9	a	a	DET
arjefm-1230	405	10	systematic	systematic	ADJ
arjefm-1230	405	11	review	review	NOUN
arjefm-1230	405	12	of	of	ADP
arjefm-1230	405	13	the	the	DET
arjefm-1230	405	14	literature	literature	NOUN
arjefm-1230	405	15	.	.	PUNCT
arjefm-1230	406	1	journal	journal	PROPN
arjefm-1230	406	2	of	of	ADP
arjefm-1230	406	3	business	business	NOUN
arjefm-1230	406	4	ethics	ethic	NOUN
arjefm-1230	406	5	,	,	PUNCT
arjefm-1230	406	6	96(2	96(2	NUM
arjefm-1230	406	7	)	)	PUNCT
arjefm-1230	406	8	,	,	PUNCT
arjefm-1230	406	9	55	55	NUM
arjefm-1230	406	10	-	-	SYM
arjefm-1230	406	11	69	69	NUM
arjefm-1230	406	12	.	.	PUNCT
arjefm-1230	407	1	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X
arjefm-1230	407	2	mailto:contact@americaserial.com	mailto:contact@americaserial.com	X