id	sid	tid	token	lemma	pos
spir-11022	1	1	selected	select	VERB
spir-11022	1	2	papers	paper	NOUN
spir-11022	1	3	of	of	ADP
spir-11022	1	4	#	#	SYM
spir-11022	1	5	aoir2019	aoir2019	PROPN
spir-11022	1	6	:	:	PUNCT
spir-11022	1	7	the	the	DET
spir-11022	1	8	20th	20th	ADJ
spir-11022	1	9	annual	annual	ADJ
spir-11022	1	10	conference	conference	NOUN
spir-11022	1	11	of	of	ADP
spir-11022	1	12	the	the	DET
spir-11022	1	13	association	association	NOUN
spir-11022	1	14	of	of	ADP
spir-11022	1	15	internet	internet	NOUN
spir-11022	1	16	researchers	researcher	NOUN
spir-11022	1	17	brisbane	brisbane	NOUN
spir-11022	1	18	,	,	PUNCT
spir-11022	1	19	australia	australia	PROPN
spir-11022	1	20	/	/	SYM
spir-11022	1	21	2	2	NUM
spir-11022	1	22	-	-	SYM
spir-11022	1	23	5	5	NUM
spir-11022	1	24	october	october	NOUN
spir-11022	1	25	2019	2019	NUM
spir-11022	1	26	suggested	suggest	VERB
spir-11022	1	27	citation	citation	NOUN
spir-11022	1	28	(	(	PUNCT
spir-11022	1	29	apa	apa	PROPN
spir-11022	1	30	):	):	PUNCT
spir-11022	1	31	ramizo	ramizo	PROPN
spir-11022	1	32	,	,	PUNCT
spir-11022	1	33	g.	g.	PROPN
spir-11022	1	34	(	(	PUNCT
spir-11022	1	35	2019	2019	NUM
spir-11022	1	36	,	,	PUNCT
spir-11022	1	37	october	october	PROPN
spir-11022	1	38	2	2	NUM
spir-11022	1	39	-	-	SYM
spir-11022	1	40	5	5	NUM
spir-11022	1	41	)	)	PUNCT
spir-11022	1	42	.	.	PUNCT
spir-11022	2	1	trust	trust	NOUN
spir-11022	2	2	under	under	ADP
spir-11022	2	3	trial	trial	NOUN
spir-11022	2	4	:	:	PUNCT
spir-11022	2	5	the	the	DET
spir-11022	2	6	effect	effect	NOUN
spir-11022	2	7	of	of	ADP
spir-11022	2	8	surge	surge	NOUN
spir-11022	2	9	pricing	pricing	NOUN
spir-11022	2	10	on	on	ADP
spir-11022	2	11	trust	trust	NOUN
spir-11022	2	12	toward	toward	ADP
spir-11022	2	13	ride	ride	NOUN
spir-11022	2	14	-	-	PUNCT
spir-11022	2	15	hailing	hail	VERB
spir-11022	2	16	platforms	platform	NOUN
spir-11022	2	17	in	in	ADP
spir-11022	2	18	manila	manila	PROPN
spir-11022	2	19	.	.	PUNCT
spir-11022	3	1	paper	paper	NOUN
spir-11022	3	2	presented	present	VERB
spir-11022	3	3	at	at	ADP
spir-11022	3	4	aoir	aoir	NOUN
spir-11022	3	5	2019	2019	NUM
spir-11022	3	6	:	:	PUNCT
spir-11022	3	7	the	the	DET
spir-11022	3	8	20th	20th	ADJ
spir-11022	3	9	annual	annual	ADJ
spir-11022	3	10	conference	conference	NOUN
spir-11022	3	11	of	of	ADP
spir-11022	3	12	the	the	DET
spir-11022	3	13	association	association	NOUN
spir-11022	3	14	of	of	ADP
spir-11022	3	15	internet	internet	NOUN
spir-11022	3	16	researchers	researcher	NOUN
spir-11022	3	17	.	.	PUNCT
spir-11022	4	1	brisbane	brisbane	PROPN
spir-11022	4	2	,	,	PUNCT
spir-11022	4	3	australia	australia	PROPN
spir-11022	4	4	:	:	PUNCT
spir-11022	4	5	aoir	aoir	NOUN
spir-11022	4	6	.	.	PUNCT
spir-11022	4	7	retrieved	retrieve	VERB
spir-11022	4	8	from	from	ADP
spir-11022	4	9	http://spir.aoir.org	http://spir.aoir.org	PROPN
spir-11022	4	10	.	.	PUNCT
spir-11022	5	1	trust	trust	NOUN
spir-11022	5	2	under	under	ADP
spir-11022	5	3	trial	trial	NOUN
spir-11022	5	4	:	:	PUNCT
spir-11022	5	5	the	the	DET
spir-11022	5	6	effect	effect	NOUN
spir-11022	5	7	of	of	ADP
spir-11022	5	8	surge	surge	NOUN
spir-11022	5	9	pricing	pricing	NOUN
spir-11022	5	10	on	on	ADP
spir-11022	5	11	trust	trust	NOUN
spir-11022	5	12	toward	toward	ADP
spir-11022	5	13	ride	ride	NOUN
spir-11022	5	14	-	-	PUNCT
spir-11022	5	15	hailing	hail	VERB
spir-11022	5	16	platforms	platform	NOUN
spir-11022	5	17	in	in	ADP
spir-11022	5	18	manila	manila	PROPN
spir-11022	5	19	godofredo	godofredo	PROPN
spir-11022	5	20	ramizo	ramizo	PROPN
spir-11022	5	21	jr	jr	PROPN
spir-11022	5	22	oxford	oxford	PROPN
spir-11022	5	23	internet	internet	PROPN
spir-11022	5	24	institute	institute	PROPN
spir-11022	5	25	,	,	PUNCT
spir-11022	5	26	university	university	PROPN
spir-11022	5	27	of	of	ADP
spir-11022	5	28	oxford	oxford	PROPN
spir-11022	5	29	introduction	introduction	NOUN
spir-11022	5	30	ride	ride	NOUN
spir-11022	5	31	-	-	PUNCT
spir-11022	5	32	hailing	hail	VERB
spir-11022	5	33	platforms	platform	NOUN
spir-11022	5	34	such	such	ADJ
spir-11022	5	35	as	as	ADP
spir-11022	5	36	uber	uber	ADJ
spir-11022	5	37	and	and	CCONJ
spir-11022	5	38	grab	grab	VERB
spir-11022	5	39	provide	provide	VERB
spir-11022	5	40	popular	popular	ADJ
spir-11022	5	41	yet	yet	CCONJ
spir-11022	5	42	controversial	controversial	ADJ
spir-11022	5	43	transport	transport	NOUN
spir-11022	5	44	alternatives	alternative	NOUN
spir-11022	5	45	to	to	ADP
spir-11022	5	46	manila	manila	PROPN
spir-11022	5	47	,	,	PUNCT
spir-11022	5	48	the	the	DET
spir-11022	5	49	philippine	philippine	NOUN
spir-11022	5	50	’s	’s	PART
spir-11022	5	51	capital	capital	NOUN
spir-11022	5	52	and	and	CCONJ
spir-11022	5	53	a	a	DET
spir-11022	5	54	megacity	megacity	NOUN
spir-11022	5	55	with	with	ADP
spir-11022	5	56	deficient	deficient	ADJ
spir-11022	5	57	public	public	ADJ
spir-11022	5	58	transport	transport	NOUN
spir-11022	5	59	system	system	NOUN
spir-11022	5	60	,	,	PUNCT
spir-11022	5	61	crowded	crowded	ADJ
spir-11022	5	62	city	city	NOUN
spir-11022	5	63	trains	train	NOUN
spir-11022	5	64	,	,	PUNCT
spir-11022	5	65	and	and	CCONJ
spir-11022	5	66	exploitative	exploitative	ADJ
spir-11022	5	67	taxis	taxis	NOUN
spir-11022	5	68	.	.	PUNCT
spir-11022	6	1	these	these	DET
spir-11022	6	2	ride	ride	NOUN
spir-11022	6	3	-	-	PUNCT
spir-11022	6	4	hailing	hail	VERB
spir-11022	6	5	platforms	platform	NOUN
spir-11022	6	6	use	use	VERB
spir-11022	6	7	algorithms	algorithm	NOUN
spir-11022	6	8	which	which	PRON
spir-11022	6	9	optimally	optimally	ADV
spir-11022	6	10	match	match	VERB
spir-11022	6	11	user	user	NOUN
spir-11022	6	12	demand	demand	NOUN
spir-11022	6	13	and	and	CCONJ
spir-11022	6	14	driver	driver	NOUN
spir-11022	6	15	supply	supply	NOUN
spir-11022	6	16	to	to	PART
spir-11022	6	17	provide	provide	VERB
spir-11022	6	18	origin	origin	NOUN
spir-11022	6	19	-	-	PUNCT
spir-11022	6	20	to	to	ADP
spir-11022	6	21	-	-	PUNCT
spir-11022	6	22	destination	destination	NOUN
spir-11022	6	23	conveyance	conveyance	NOUN
spir-11022	6	24	.	.	PUNCT
spir-11022	7	1	this	this	PRON
spir-11022	7	2	is	be	AUX
spir-11022	7	3	made	make	VERB
spir-11022	7	4	possible	possible	ADJ
spir-11022	7	5	by	by	ADP
spir-11022	7	6	an	an	DET
spir-11022	7	7	essential	essential	ADJ
spir-11022	7	8	feature	feature	NOUN
spir-11022	7	9	called	call	VERB
spir-11022	7	10	surge	surge	NOUN
spir-11022	7	11	pricing	pricing	NOUN
spir-11022	7	12	whereby	whereby	SCONJ
spir-11022	7	13	standard	standard	ADJ
spir-11022	7	14	fares	fare	NOUN
spir-11022	7	15	are	be	AUX
spir-11022	7	16	algorithmically	algorithmically	ADV
spir-11022	7	17	increased	increase	VERB
spir-11022	7	18	by	by	ADP
spir-11022	7	19	a	a	DET
spir-11022	7	20	multiplier	multipli	ADJ
spir-11022	7	21	during	during	ADP
spir-11022	7	22	certain	certain	ADJ
spir-11022	7	23	conditions	condition	NOUN
spir-11022	7	24	,	,	PUNCT
spir-11022	7	25	incentivising	incentivise	VERB
spir-11022	7	26	drivers	driver	NOUN
spir-11022	7	27	to	to	PART
spir-11022	7	28	meet	meet	VERB
spir-11022	7	29	user	user	NOUN
spir-11022	7	30	demand	demand	NOUN
spir-11022	7	31	.	.	PUNCT
spir-11022	8	1	however	however	ADV
spir-11022	8	2	,	,	PUNCT
spir-11022	8	3	during	during	ADP
spir-11022	8	4	direct	direct	ADJ
spir-11022	8	5	experience	experience	NOUN
spir-11022	8	6	of	of	ADP
spir-11022	8	7	ride	ride	NOUN
spir-11022	8	8	-	-	PUNCT
spir-11022	8	9	hailing	hail	VERB
spir-11022	8	10	platforms	platform	NOUN
spir-11022	8	11	in	in	ADP
spir-11022	8	12	metro	metro	PROPN
spir-11022	8	13	manila	manila	PROPN
spir-11022	8	14	for	for	ADP
spir-11022	8	15	8	8	NUM
spir-11022	8	16	months	month	NOUN
spir-11022	8	17	in	in	ADP
spir-11022	8	18	2016	2016	NUM
spir-11022	8	19	,	,	PUNCT
spir-11022	8	20	i	i	PRON
spir-11022	8	21	glimpsed	glimpse	VERB
spir-11022	8	22	a	a	DET
spir-11022	8	23	puzzle	puzzle	NOUN
spir-11022	8	24	:	:	PUNCT
spir-11022	8	25	many	many	ADJ
spir-11022	8	26	users	user	NOUN
spir-11022	8	27	distrust	distrust	AUX
spir-11022	8	28	surge	surge	VERB
spir-11022	8	29	pricing	pricing	NOUN
spir-11022	8	30	since	since	SCONJ
spir-11022	8	31	it	it	PRON
spir-11022	8	32	results	result	VERB
spir-11022	8	33	in	in	ADP
spir-11022	8	34	higher	high	ADJ
spir-11022	8	35	fares	fare	NOUN
spir-11022	8	36	,	,	PUNCT
spir-11022	8	37	and	and	CCONJ
spir-11022	8	38	yet	yet	ADV
spir-11022	8	39	this	this	DET
spir-11022	8	40	distrust	distrust	NOUN
spir-11022	8	41	over	over	ADP
spir-11022	8	42	such	such	DET
spir-11022	8	43	an	an	DET
spir-11022	8	44	integral	integral	ADJ
spir-11022	8	45	feature	feature	NOUN
spir-11022	8	46	had	have	VERB
spir-11022	8	47	minimal	minimal	ADJ
spir-11022	8	48	bearing	bearing	NOUN
spir-11022	8	49	on	on	ADP
spir-11022	8	50	their	their	PRON
spir-11022	8	51	persistently	persistently	ADV
spir-11022	8	52	positive	positive	ADJ
spir-11022	8	53	attitudes	attitude	NOUN
spir-11022	8	54	such	such	ADJ
spir-11022	8	55	as	as	ADP
spir-11022	8	56	trust	trust	NOUN
spir-11022	8	57	toward	toward	ADP
spir-11022	8	58	ride	ride	NOUN
spir-11022	8	59	-	-	PUNCT
spir-11022	8	60	hailing	hail	VERB
spir-11022	8	61	platforms	platform	NOUN
spir-11022	8	62	.	.	PUNCT
spir-11022	9	1	current	current	ADJ
spir-11022	9	2	literature	literature	NOUN
spir-11022	9	3	on	on	ADP
spir-11022	9	4	the	the	DET
spir-11022	9	5	link	link	NOUN
spir-11022	9	6	between	between	ADP
spir-11022	9	7	digital	digital	ADJ
spir-11022	9	8	platforms	platform	NOUN
spir-11022	9	9	such	such	ADJ
spir-11022	9	10	as	as	ADP
spir-11022	9	11	ride	ride	NOUN
spir-11022	9	12	-	-	PUNCT
spir-11022	9	13	hailing	hail	VERB
spir-11022	9	14	platforms	platform	NOUN
spir-11022	9	15	and	and	CCONJ
spir-11022	9	16	pro	pro	ADJ
spir-11022	9	17	-	-	ADJ
spir-11022	9	18	technology	technology	ADJ
spir-11022	9	19	attitudes	attitude	NOUN
spir-11022	9	20	such	such	ADJ
spir-11022	9	21	as	as	ADP
spir-11022	9	22	trust	trust	NOUN
spir-11022	9	23	generally	generally	ADV
spir-11022	9	24	focus	focus	VERB
spir-11022	9	25	on	on	ADP
spir-11022	9	26	the	the	DET
spir-11022	9	27	global	global	ADJ
spir-11022	9	28	north	north	NOUN
spir-11022	9	29	(	(	PUNCT
spir-11022	9	30	mittendorf	mittendorf	PROPN
spir-11022	9	31	2017	2017	NUM
spir-11022	9	32	)	)	PUNCT
spir-11022	9	33	.	.	PUNCT
spir-11022	10	1	the	the	DET
spir-11022	10	2	smaller	small	ADJ
spir-11022	10	3	number	number	NOUN
spir-11022	10	4	of	of	ADP
spir-11022	10	5	empirical	empirical	ADJ
spir-11022	10	6	work	work	NOUN
spir-11022	10	7	on	on	ADP
spir-11022	10	8	platform	platform	NOUN
spir-11022	10	9	trust	trust	NOUN
spir-11022	10	10	in	in	ADP
spir-11022	10	11	the	the	DET
spir-11022	10	12	global	global	ADJ
spir-11022	10	13	south	south	PROPN
spir-11022	10	14	(	(	PUNCT
spir-11022	10	15	soegoto	soegoto	NOUN
spir-11022	10	16	2018	2018	NUM
spir-11022	10	17	)	)	PUNCT
spir-11022	10	18	does	do	AUX
spir-11022	10	19	not	not	PART
spir-11022	10	20	yet	yet	ADV
spir-11022	10	21	explain	explain	VERB
spir-11022	10	22	why	why	SCONJ
spir-11022	10	23	trust	trust	NOUN
spir-11022	10	24	for	for	ADP
spir-11022	10	25	platforms	platform	NOUN
spir-11022	10	26	persists	persist	VERB
spir-11022	10	27	amid	amid	ADP
spir-11022	10	28	problematic	problematic	ADJ
spir-11022	10	29	platform	platform	NOUN
spir-11022	10	30	features	feature	NOUN
spir-11022	10	31	that	that	PRON
spir-11022	10	32	may	may	AUX
spir-11022	10	33	foment	foment	VERB
spir-11022	10	34	distrust	distrust	NOUN
spir-11022	10	35	.	.	PUNCT
spir-11022	11	1	hence	hence	ADV
spir-11022	11	2	,	,	PUNCT
spir-11022	11	3	this	this	DET
spir-11022	11	4	paper	paper	NOUN
spir-11022	11	5	investigates	investigate	VERB
spir-11022	11	6	two	two	NUM
spir-11022	11	7	related	related	ADJ
spir-11022	11	8	questions	question	NOUN
spir-11022	11	9	:	:	PUNCT
spir-11022	11	10	first	first	ADV
spir-11022	11	11	,	,	PUNCT
spir-11022	11	12	how	how	SCONJ
spir-11022	11	13	do	do	AUX
spir-11022	11	14	attitudes	attitude	NOUN
spir-11022	11	15	on	on	ADP
spir-11022	11	16	surge	surge	ADJ
spir-11022	11	17	pricing	pricing	NOUN
spir-11022	11	18	influence	influence	NOUN
spir-11022	11	19	trust	trust	NOUN
spir-11022	11	20	toward	toward	ADP
spir-11022	11	21	manila	manila	PROPN
spir-11022	11	22	’s	’s	PART
spir-11022	11	23	ridehailing	ridehailing	NOUN
spir-11022	11	24	platforms	platform	NOUN
spir-11022	11	25	?	?	PUNCT
spir-11022	12	1	second	second	ADJ
spir-11022	12	2	,	,	PUNCT
spir-11022	12	3	why	why	SCONJ
spir-11022	12	4	do	do	AUX
spir-11022	12	5	attitudes	attitude	NOUN
spir-11022	12	6	on	on	ADP
spir-11022	12	7	surge	surge	ADJ
spir-11022	12	8	pricing	pricing	NOUN
spir-11022	12	9	influence	influence	NOUN
spir-11022	12	10	trust	trust	NOUN
spir-11022	12	11	of	of	ADP
spir-11022	12	12	ridehailing	ridehailing	NOUN
spir-11022	12	13	platforms	platform	NOUN
spir-11022	12	14	the	the	DET
spir-11022	12	15	way	way	NOUN
spir-11022	12	16	they	they	PRON
spir-11022	12	17	do	do	VERB
spir-11022	12	18	?	?	PUNCT
spir-11022	13	1	to	to	PART
spir-11022	13	2	accommodate	accommodate	VERB
spir-11022	13	3	various	various	ADJ
spir-11022	13	4	understandings	understanding	NOUN
spir-11022	13	5	of	of	ADP
spir-11022	13	6	trust	trust	NOUN
spir-11022	13	7	among	among	ADP
spir-11022	13	8	study	study	NOUN
spir-11022	13	9	participants	participant	NOUN
spir-11022	13	10	,	,	PUNCT
spir-11022	13	11	this	this	DET
spir-11022	13	12	paper	paper	NOUN
spir-11022	13	13	adopts	adopt	VERB
spir-11022	13	14	the	the	DET
spir-11022	13	15	conventional	conventional	ADJ
spir-11022	13	16	usage	usage	NOUN
spir-11022	13	17	of	of	ADP
spir-11022	13	18	trust	trust	NOUN
spir-11022	13	19	,	,	PUNCT
spir-11022	13	20	defined	define	VERB
spir-11022	13	21	by	by	ADP
spir-11022	13	22	the	the	DET
spir-11022	13	23	oxford	oxford	PROPN
spir-11022	13	24	dictionary	dictionary	NOUN
spir-11022	13	25	as	as	ADP
spir-11022	13	26	a	a	DET
spir-11022	13	27	“	"	PUNCT
spir-11022	13	28	firm	firm	ADJ
spir-11022	13	29	belief	belief	NOUN
spir-11022	13	30	in	in	ADP
spir-11022	13	31	the	the	DET
spir-11022	13	32	reliability	reliability	NOUN
spir-11022	13	33	,	,	PUNCT
spir-11022	13	34	truth	truth	NOUN
spir-11022	13	35	or	or	CCONJ
spir-11022	13	36	ability	ability	NOUN
spir-11022	13	37	of	of	ADP
spir-11022	13	38	someone	someone	PRON
spir-11022	13	39	or	or	CCONJ
spir-11022	13	40	something	something	PRON
spir-11022	13	41	.	.	PUNCT
spir-11022	13	42	”	"	PUNCT
spir-11022	14	1	methods	method	NOUN
spir-11022	14	2	i	i	PRON
spir-11022	14	3	conducted	conduct	VERB
spir-11022	14	4	in	in	ADP
spir-11022	14	5	-	-	PUNCT
spir-11022	14	6	depth	depth	NOUN
spir-11022	14	7	semi	semi	ADJ
spir-11022	14	8	-	-	ADJ
spir-11022	14	9	structured	structured	ADJ
spir-11022	14	10	interviews	interview	NOUN
spir-11022	14	11	with	with	ADP
spir-11022	14	12	30	30	NUM
spir-11022	14	13	respondents	respondent	NOUN
spir-11022	14	14	from	from	ADP
spir-11022	14	15	manila	manila	PROPN
spir-11022	14	16	,	,	PUNCT
spir-11022	14	17	who	who	PRON
spir-11022	14	18	were	be	AUX
spir-11022	14	19	gathered	gather	VERB
spir-11022	14	20	through	through	ADP
spir-11022	14	21	purposive	purposive	ADJ
spir-11022	14	22	sampling	sampling	NOUN
spir-11022	14	23	from	from	ADP
spir-11022	14	24	facebook	facebook	NOUN
spir-11022	14	25	groups	group	NOUN
spir-11022	14	26	of	of	ADP
spir-11022	14	27	ride	ride	NOUN
spir-11022	14	28	-	-	PUNCT
spir-11022	14	29	hailing	hail	VERB
spir-11022	14	30	users	user	NOUN
spir-11022	14	31	.	.	PUNCT
spir-11022	15	1	out	out	ADP
spir-11022	15	2	of	of	ADP
spir-11022	15	3	133	133	NUM
spir-11022	15	4	interested	interested	ADJ
spir-11022	15	5	participants	participant	NOUN
spir-11022	15	6	,	,	PUNCT
spir-11022	15	7	22	22	NUM
spir-11022	15	8	were	be	AUX
spir-11022	15	9	selected	select	VERB
spir-11022	15	10	while	while	SCONJ
spir-11022	15	11	maximising	maximise	VERB
spir-11022	15	12	variability	variability	NOUN
spir-11022	15	13	in	in	ADP
spir-11022	15	14	home	home	NOUN
spir-11022	15	15	location	location	NOUN
spir-11022	15	16	,	,	PUNCT
spir-11022	15	17	place	place	NOUN
spir-11022	15	18	of	of	ADP
spir-11022	15	19	work	work	NOUN
spir-11022	15	20	,	,	PUNCT
spir-11022	15	21	and	and	CCONJ
spir-11022	15	22	frequency	frequency	NOUN
spir-11022	15	23	of	of	ADP
spir-11022	15	24	use	use	NOUN
spir-11022	15	25	,	,	PUNCT
spir-11022	15	26	among	among	ADP
spir-11022	15	27	others	other	NOUN
spir-11022	15	28	.	.	PUNCT
spir-11022	16	1	these	these	DET
spir-11022	16	2	22	22	NUM
spir-11022	16	3	interviews	interview	NOUN
spir-11022	16	4	and	and	CCONJ
spir-11022	16	5	the	the	DET
spir-11022	16	6	8	8	NUM
spir-11022	16	7	interviews	interview	NOUN
spir-11022	16	8	from	from	ADP
spir-11022	16	9	the	the	DET
spir-11022	16	10	pilot	pilot	NOUN
spir-11022	16	11	study	study	NOUN
spir-11022	16	12	were	be	AUX
spir-11022	16	13	analysed	analyse	VERB
spir-11022	16	14	through	through	ADP
spir-11022	16	15	nvivo	nvivo	NOUN
spir-11022	16	16	using	use	VERB
spir-11022	16	17	detailed	detailed	ADJ
spir-11022	16	18	eclectic	eclectic	ADJ
spir-11022	16	19	coding	coding	NOUN
spir-11022	16	20	.	.	PUNCT
spir-11022	17	1	findings	finding	NOUN
spir-11022	17	2	and	and	CCONJ
spir-11022	17	3	analysis	analysis	NOUN
spir-11022	17	4	out	out	ADP
spir-11022	17	5	of	of	ADP
spir-11022	17	6	30	30	NUM
spir-11022	17	7	interviewees	interviewee	NOUN
spir-11022	17	8	,	,	PUNCT
spir-11022	17	9	8	8	NUM
spir-11022	17	10	interviewees	interviewee	NOUN
spir-11022	17	11	do	do	AUX
spir-11022	17	12	not	not	PART
spir-11022	17	13	see	see	VERB
spir-11022	17	14	issues	issue	NOUN
spir-11022	17	15	in	in	ADP
spir-11022	17	16	surge	surge	NOUN
spir-11022	17	17	pricing	pricing	NOUN
spir-11022	17	18	as	as	ADP
spir-11022	17	19	cause	cause	NOUN
spir-11022	17	20	for	for	ADP
spir-11022	17	21	concern	concern	NOUN
spir-11022	17	22	.	.	PUNCT
spir-11022	18	1	in	in	ADP
spir-11022	18	2	contrast	contrast	NOUN
spir-11022	18	3	,	,	PUNCT
spir-11022	18	4	22	22	NUM
spir-11022	18	5	interviewees	interviewee	NOUN
spir-11022	18	6	(	(	PUNCT
spir-11022	18	7	73	73	NUM
spir-11022	18	8	%	%	NOUN
spir-11022	18	9	)	)	PUNCT
spir-11022	18	10	showed	show	VERB
spir-11022	18	11	distrust	distrust	NOUN
spir-11022	18	12	toward	toward	ADP
spir-11022	18	13	surge	surge	ADJ
spir-11022	18	14	pricing	pricing	NOUN
spir-11022	18	15	because	because	SCONJ
spir-11022	18	16	it	it	PRON
spir-11022	18	17	causes	cause	VERB
spir-11022	18	18	exorbitant	exorbitant	ADJ
spir-11022	18	19	prices	price	NOUN
spir-11022	18	20	,	,	PUNCT
spir-11022	18	21	its	its	PRON
spir-11022	18	22	computation	computation	NOUN
spir-11022	18	23	and	and	CCONJ
spir-11022	18	24	triggers	trigger	NOUN
spir-11022	18	25	are	be	AUX
spir-11022	18	26	not	not	PART
spir-11022	18	27	fully	fully	ADV
spir-11022	18	28	understood	understand	VERB
spir-11022	18	29	,	,	PUNCT
spir-11022	18	30	and	and	CCONJ
spir-11022	18	31	is	be	AUX
spir-11022	18	32	unfairly	unfairly	ADV
spir-11022	18	33	triggered	trigger	VERB
spir-11022	18	34	even	even	ADV
spir-11022	18	35	when	when	SCONJ
spir-11022	18	36	there	there	PRON
spir-11022	18	37	is	be	VERB
spir-11022	18	38	no	no	DET
spir-11022	18	39	traffic	traffic	NOUN
spir-11022	18	40	congestion	congestion	NOUN
spir-11022	18	41	.	.	PUNCT
spir-11022	19	1	however	however	ADV
spir-11022	19	2	,	,	PUNCT
spir-11022	19	3	in	in	ADP
spir-11022	19	4	the	the	DET
spir-11022	19	5	end	end	NOUN
spir-11022	19	6	,	,	PUNCT
spir-11022	19	7	only	only	ADV
spir-11022	19	8	two	two	NUM
spir-11022	19	9	interviewees	interviewee	NOUN
spir-11022	19	10	distrust	distrust	ADV
spir-11022	19	11	ride	ride	AUX
spir-11022	19	12	-	-	PUNCT
spir-11022	19	13	hailing	hail	VERB
spir-11022	19	14	apps	app	NOUN
spir-11022	19	15	due	due	ADP
spir-11022	19	16	to	to	ADP
spir-11022	19	17	their	their	PRON
spir-11022	19	18	firm	firm	ADJ
spir-11022	19	19	distrust	distrust	NOUN
spir-11022	19	20	of	of	ADP
spir-11022	19	21	surge	surge	ADJ
spir-11022	19	22	pricing	pricing	NOUN
spir-11022	19	23	.	.	PUNCT
spir-11022	20	1	everyone	everyone	PRON
spir-11022	20	2	else	else	ADV
spir-11022	20	3	have	have	VERB
spir-11022	20	4	justifications	justification	NOUN
spir-11022	20	5	which	which	PRON
spir-11022	20	6	neutralise	neutralise	VERB
spir-11022	20	7	their	their	PRON
spir-11022	20	8	negative	negative	ADJ
spir-11022	20	9	perceptions	perception	NOUN
spir-11022	20	10	of	of	ADP
spir-11022	20	11	surge	surge	NOUN
spir-11022	20	12	pricing	pricing	NOUN
spir-11022	20	13	,	,	PUNCT
spir-11022	20	14	preventing	prevent	VERB
spir-11022	20	15	any	any	DET
spir-11022	20	16	spillover	spillover	NOUN
spir-11022	20	17	toward	toward	ADP
spir-11022	20	18	their	their	PRON
spir-11022	20	19	overall	overall	ADJ
spir-11022	20	20	trust	trust	NOUN
spir-11022	20	21	of	of	ADP
spir-11022	20	22	ridehailing	ridehaile	VERB
spir-11022	20	23	apps	app	NOUN
spir-11022	20	24	.	.	PUNCT
spir-11022	21	1	reasons	reason	NOUN
spir-11022	21	2	behind	behind	ADP
spir-11022	21	3	the	the	DET
spir-11022	21	4	persistence	persistence	NOUN
spir-11022	21	5	of	of	ADP
spir-11022	21	6	trust	trust	NOUN
spir-11022	21	7	can	can	AUX
spir-11022	21	8	be	be	AUX
spir-11022	21	9	categorized	categorize	VERB
spir-11022	21	10	into	into	ADP
spir-11022	21	11	four	four	NUM
spir-11022	21	12	themes	theme	NOUN
spir-11022	21	13	:	:	PUNCT
spir-11022	21	14	rational	rational	ADJ
spir-11022	21	15	choice	choice	NOUN
spir-11022	21	16	explanations	explanation	VERB
spir-11022	21	17	twenty	twenty	NUM
spir-11022	21	18	-	-	PUNCT
spir-11022	21	19	four	four	NUM
spir-11022	21	20	respondents	respondent	NOUN
spir-11022	21	21	reason	reason	NOUN
spir-11022	21	22	that	that	SCONJ
spir-11022	21	23	their	their	PRON
spir-11022	21	24	empirical	empirical	ADJ
spir-11022	21	25	experience	experience	NOUN
spir-11022	21	26	indicates	indicate	VERB
spir-11022	21	27	that	that	SCONJ
spir-11022	21	28	using	use	VERB
spir-11022	21	29	manila	manila	PROPN
spir-11022	21	30	’s	’s	PART
spir-11022	21	31	conventional	conventional	ADJ
spir-11022	21	32	transport	transport	NOUN
spir-11022	21	33	modes	mode	NOUN
spir-11022	21	34	would	would	AUX
spir-11022	21	35	be	be	AUX
spir-11022	21	36	much	much	ADV
spir-11022	21	37	more	more	ADV
spir-11022	21	38	difficult	difficult	ADJ
spir-11022	21	39	and	and	CCONJ
spir-11022	21	40	timeconsuming	timeconsuming	ADJ
spir-11022	21	41	.	.	PUNCT
spir-11022	22	1	hence	hence	ADV
spir-11022	22	2	,	,	PUNCT
spir-11022	22	3	ride	ride	NOUN
spir-11022	22	4	-	-	PUNCT
spir-11022	22	5	hailing	hail	VERB
spir-11022	22	6	apps	app	NOUN
spir-11022	22	7	remain	remain	VERB
spir-11022	22	8	more	more	ADV
spir-11022	22	9	advantageous	advantageous	ADJ
spir-11022	22	10	despite	despite	SCONJ
spir-11022	22	11	any	any	DET
spir-11022	22	12	perceived	perceive	VERB
spir-11022	22	13	injustice	injustice	NOUN
spir-11022	22	14	from	from	ADP
spir-11022	22	15	surge	surge	ADJ
spir-11022	22	16	pricing	pricing	NOUN
spir-11022	22	17	.	.	PUNCT
spir-11022	23	1	acceptance	acceptance	NOUN
spir-11022	23	2	of	of	ADP
spir-11022	23	3	limited	limited	ADJ
spir-11022	23	4	transparency	transparency	NOUN
spir-11022	23	5	the	the	DET
spir-11022	23	6	presence	presence	NOUN
spir-11022	23	7	of	of	ADP
spir-11022	23	8	particular	particular	ADJ
spir-11022	23	9	kinds	kind	NOUN
spir-11022	23	10	of	of	ADP
spir-11022	23	11	information	information	NOUN
spir-11022	23	12	in	in	ADP
spir-11022	23	13	the	the	DET
spir-11022	23	14	app	app	NOUN
spir-11022	23	15	is	be	AUX
spir-11022	23	16	enough	enough	ADJ
spir-11022	23	17	to	to	PART
spir-11022	23	18	assuage	assuage	VERB
spir-11022	23	19	18	18	NUM
spir-11022	23	20	respondents	respondent	NOUN
spir-11022	23	21	even	even	ADV
spir-11022	23	22	if	if	SCONJ
spir-11022	23	23	the	the	DET
spir-11022	23	24	undisclosed	undisclosed	ADJ
spir-11022	23	25	information	information	NOUN
spir-11022	23	26	are	be	AUX
spir-11022	23	27	needed	need	VERB
spir-11022	23	28	to	to	PART
spir-11022	23	29	determine	determine	VERB
spir-11022	23	30	negative	negative	ADJ
spir-11022	23	31	welfare	welfare	NOUN
spir-11022	23	32	impacts	impact	NOUN
spir-11022	23	33	.	.	PUNCT
spir-11022	24	1	even	even	ADV
spir-11022	24	2	if	if	SCONJ
spir-11022	24	3	they	they	PRON
spir-11022	24	4	note	note	VERB
spir-11022	24	5	the	the	DET
spir-11022	24	6	algorithm	algorithm	NOUN
spir-11022	24	7	’s	’s	PART
spir-11022	24	8	opacity	opacity	NOUN
spir-11022	24	9	,	,	PUNCT
spir-11022	24	10	these	these	DET
spir-11022	24	11	respondents	respondent	NOUN
spir-11022	24	12	are	be	AUX
spir-11022	24	13	satisfied	satisfied	ADJ
spir-11022	24	14	just	just	ADV
spir-11022	24	15	seeing	see	VERB
spir-11022	24	16	the	the	DET
spir-11022	24	17	sum	sum	NOUN
spir-11022	24	18	of	of	ADP
spir-11022	24	19	surge	surge	NOUN
spir-11022	24	20	price	price	NOUN
spir-11022	24	21	before	before	ADP
spir-11022	24	22	booking	booking	NOUN
spir-11022	24	23	because	because	SCONJ
spir-11022	24	24	it	it	PRON
spir-11022	24	25	sets	set	VERB
spir-11022	24	26	their	their	PRON
spir-11022	24	27	expectations	expectation	NOUN
spir-11022	24	28	.	.	PUNCT
spir-11022	25	1	the	the	DET
spir-11022	25	2	issuance	issuance	NOUN
spir-11022	25	3	of	of	ADP
spir-11022	25	4	receipts	receipt	NOUN
spir-11022	25	5	also	also	ADV
spir-11022	25	6	reassures	reassure	VERB
spir-11022	25	7	interviewees	interviewee	NOUN
spir-11022	25	8	,	,	PUNCT
spir-11022	25	9	even	even	ADV
spir-11022	25	10	if	if	SCONJ
spir-11022	25	11	the	the	DET
spir-11022	25	12	receipt	receipt	NOUN
spir-11022	25	13	only	only	ADV
spir-11022	25	14	shows	show	VERB
spir-11022	25	15	the	the	DET
spir-11022	25	16	total	total	ADJ
spir-11022	25	17	fare	fare	NOUN
spir-11022	25	18	,	,	PUNCT
spir-11022	25	19	and	and	CCONJ
spir-11022	25	20	not	not	PART
spir-11022	25	21	the	the	DET
spir-11022	25	22	computation	computation	NOUN
spir-11022	25	23	of	of	ADP
spir-11022	25	24	all	all	DET
spir-11022	25	25	components	component	NOUN
spir-11022	25	26	.	.	PUNCT
spir-11022	26	1	this	this	DET
spir-11022	26	2	non	non	ADJ
spir-11022	26	3	-	-	ADJ
spir-11022	26	4	rational	rational	ADJ
spir-11022	26	5	thinking	thinking	NOUN
spir-11022	26	6	reveals	reveal	VERB
spir-11022	26	7	a	a	DET
spir-11022	26	8	cognitive	cognitive	ADJ
spir-11022	26	9	bias	bias	NOUN
spir-11022	26	10	:	:	PUNCT
spir-11022	26	11	in	in	ADP
spir-11022	26	12	contexts	context	NOUN
spir-11022	26	13	where	where	SCONJ
spir-11022	26	14	users	user	NOUN
spir-11022	26	15	know	know	VERB
spir-11022	26	16	information	information	NOUN
spir-11022	26	17	to	to	PART
spir-11022	26	18	be	be	AUX
spir-11022	26	19	incomplete	incomplete	ADJ
spir-11022	26	20	,	,	PUNCT
spir-11022	26	21	these	these	DET
spir-11022	26	22	users	user	NOUN
spir-11022	26	23	overvalue	overvalue	VERB
spir-11022	26	24	the	the	DET
spir-11022	26	25	disclosed	disclose	VERB
spir-11022	26	26	information	information	NOUN
spir-11022	26	27	and	and	CCONJ
spir-11022	26	28	undervalue	undervalue	VERB
spir-11022	26	29	the	the	DET
spir-11022	26	30	undisclosed	undisclosed	ADJ
spir-11022	26	31	information	information	NOUN
spir-11022	26	32	despite	despite	SCONJ
spir-11022	26	33	having	have	VERB
spir-11022	26	34	some	some	DET
spir-11022	26	35	awareness	awareness	NOUN
spir-11022	26	36	that	that	SCONJ
spir-11022	26	37	the	the	DET
spir-11022	26	38	latter	latter	ADJ
spir-11022	26	39	is	be	AUX
spir-11022	26	40	necessary	necessary	ADJ
spir-11022	26	41	to	to	PART
spir-11022	26	42	gauge	gauge	VERB
spir-11022	26	43	fairness	fairness	NOUN
spir-11022	26	44	and	and	CCONJ
spir-11022	26	45	welfare	welfare	NOUN
spir-11022	26	46	impact	impact	NOUN
spir-11022	26	47	.	.	PUNCT
spir-11022	27	1	perceived	perceive	VERB
spir-11022	27	2	control	control	NOUN
spir-11022	27	3	thirteen	thirteen	NUM
spir-11022	27	4	interviewees	interviewee	NOUN
spir-11022	27	5	acknowledge	acknowledge	VERB
spir-11022	27	6	the	the	DET
spir-11022	27	7	opaque	opaque	ADJ
spir-11022	27	8	computations	computation	NOUN
spir-11022	27	9	and	and	CCONJ
spir-11022	27	10	exorbitant	exorbitant	ADJ
spir-11022	27	11	costs	cost	NOUN
spir-11022	27	12	as	as	ADP
spir-11022	27	13	potential	potential	ADJ
spir-11022	27	14	problems	problem	NOUN
spir-11022	27	15	in	in	ADP
spir-11022	27	16	surge	surge	NOUN
spir-11022	27	17	pricing	pricing	NOUN
spir-11022	27	18	.	.	PUNCT
spir-11022	28	1	yet	yet	CCONJ
spir-11022	28	2	they	they	PRON
spir-11022	28	3	view	view	VERB
spir-11022	28	4	their	their	PRON
spir-11022	28	5	choice	choice	NOUN
spir-11022	28	6	to	to	PART
spir-11022	28	7	click	click	VERB
spir-11022	28	8	the	the	DET
spir-11022	28	9	button	button	NOUN
spir-11022	28	10	to	to	PART
spir-11022	28	11	“	"	PUNCT
spir-11022	28	12	book	book	VERB
spir-11022	28	13	a	a	DET
spir-11022	28	14	ride	ride	NOUN
spir-11022	28	15	”	"	PUNCT
spir-11022	28	16	(	(	PUNCT
spir-11022	28	17	or	or	CCONJ
spir-11022	28	18	not	not	PART
spir-11022	28	19	)	)	PUNCT
spir-11022	28	20	as	as	ADP
spir-11022	28	21	“	"	PUNCT
spir-11022	28	22	having	have	VERB
spir-11022	28	23	control	control	NOUN
spir-11022	28	24	”	"	PUNCT
spir-11022	28	25	,	,	PUNCT
spir-11022	28	26	which	which	PRON
spir-11022	28	27	–	–	PUNCT
spir-11022	28	28	in	in	ADP
spir-11022	28	29	their	their	PRON
spir-11022	28	30	view	view	NOUN
spir-11022	28	31	–	–	PUNCT
spir-11022	28	32	nullifies	nullify	VERB
spir-11022	28	33	any	any	DET
spir-11022	28	34	potential	potential	ADJ
spir-11022	28	35	negative	negative	ADJ
spir-11022	28	36	effect	effect	NOUN
spir-11022	28	37	from	from	ADP
spir-11022	28	38	prices	price	NOUN
spir-11022	28	39	that	that	PRON
spir-11022	28	40	are	be	AUX
spir-11022	28	41	perceived	perceive	VERB
spir-11022	28	42	as	as	ADP
spir-11022	28	43	unfair	unfair	ADJ
spir-11022	28	44	.	.	PUNCT
spir-11022	29	1	for	for	ADP
spir-11022	29	2	example	example	NOUN
spir-11022	29	3	,	,	PUNCT
spir-11022	29	4	when	when	SCONJ
spir-11022	29	5	asked	ask	VERB
spir-11022	29	6	whether	whether	SCONJ
spir-11022	29	7	the	the	DET
spir-11022	29	8	problems	problem	NOUN
spir-11022	29	9	he	he	PRON
spir-11022	29	10	sees	see	VERB
spir-11022	29	11	in	in	ADP
spir-11022	29	12	surge	surge	ADJ
spir-11022	29	13	pricing	pricing	NOUN
spir-11022	29	14	are	be	AUX
spir-11022	29	15	a	a	DET
spir-11022	29	16	big	big	ADJ
spir-11022	29	17	issue	issue	NOUN
spir-11022	29	18	,	,	PUNCT
spir-11022	29	19	an	an	DET
spir-11022	29	20	interviewee	interviewee	NOUN
spir-11022	29	21	responds	respond	VERB
spir-11022	29	22	,	,	PUNCT
spir-11022	29	23	“	"	PUNCT
spir-11022	29	24	not	not	PART
spir-11022	29	25	really	really	ADV
spir-11022	29	26	.	.	PUNCT
spir-11022	30	1	because	because	SCONJ
spir-11022	30	2	i	i	PRON
spir-11022	30	3	can	can	AUX
spir-11022	30	4	choose	choose	VERB
spir-11022	30	5	not	not	PART
spir-11022	30	6	to	to	PART
spir-11022	30	7	book	book	VERB
spir-11022	30	8	.	.	PUNCT
spir-11022	30	9	”	"	PUNCT
spir-11022	31	1	likewise	likewise	ADV
spir-11022	31	2	,	,	PUNCT
spir-11022	31	3	respondents	respondent	NOUN
spir-11022	31	4	feel	feel	VERB
spir-11022	31	5	that	that	SCONJ
spir-11022	31	6	the	the	DET
spir-11022	31	7	app	app	NOUN
spir-11022	31	8	does	do	AUX
spir-11022	31	9	not	not	PART
spir-11022	31	10	try	try	VERB
spir-11022	31	11	to	to	PART
spir-11022	31	12	“	"	PUNCT
spir-11022	31	13	dictate	dictate	VERB
spir-11022	31	14	”	"	PUNCT
spir-11022	31	15	nor	nor	CCONJ
spir-11022	31	16	“	"	PUNCT
spir-11022	31	17	overpower	overpower	VERB
spir-11022	31	18	”	"	PUNCT
spir-11022	31	19	them	they	PRON
spir-11022	31	20	.	.	PUNCT
spir-11022	32	1	it	it	PRON
spir-11022	32	2	simply	simply	ADV
spir-11022	32	3	provides	provide	VERB
spir-11022	32	4	a	a	DET
spir-11022	32	5	choice	choice	NOUN
spir-11022	32	6	,	,	PUNCT
spir-11022	32	7	which	which	PRON
spir-11022	32	8	can	can	AUX
spir-11022	32	9	be	be	AUX
spir-11022	32	10	ignored	ignore	VERB
spir-11022	32	11	if	if	SCONJ
spir-11022	32	12	unfavourable	unfavourable	ADJ
spir-11022	32	13	.	.	PUNCT
spir-11022	33	1	however	however	ADV
spir-11022	33	2	,	,	PUNCT
spir-11022	33	3	not	not	PART
spir-11022	33	4	choosing	choose	VERB
spir-11022	33	5	to	to	PART
spir-11022	33	6	press	press	VERB
spir-11022	33	7	the	the	DET
spir-11022	33	8	“	"	PUNCT
spir-11022	33	9	book	book	NOUN
spir-11022	33	10	a	a	DET
spir-11022	33	11	ride	ride	NOUN
spir-11022	33	12	”	"	PUNCT
spir-11022	33	13	button	button	NOUN
spir-11022	33	14	only	only	ADV
spir-11022	33	15	removes	remove	VERB
spir-11022	33	16	from	from	ADP
spir-11022	33	17	their	their	PRON
spir-11022	33	18	gaze	gaze	NOUN
spir-11022	33	19	the	the	DET
spir-11022	33	20	potentially	potentially	ADV
spir-11022	33	21	unfair	unfair	ADJ
spir-11022	33	22	prices	price	NOUN
spir-11022	33	23	,	,	PUNCT
spir-11022	33	24	but	but	CCONJ
spir-11022	33	25	does	do	AUX
spir-11022	33	26	not	not	PART
spir-11022	33	27	eliminate	eliminate	VERB
spir-11022	33	28	the	the	DET
spir-11022	33	29	potential	potential	ADJ
spir-11022	33	30	injustice	injustice	NOUN
spir-11022	33	31	in	in	ADP
spir-11022	33	32	the	the	DET
spir-11022	33	33	underlying	underlie	VERB
spir-11022	33	34	system	system	NOUN
spir-11022	33	35	.	.	PUNCT
spir-11022	34	1	again	again	ADV
spir-11022	34	2	,	,	PUNCT
spir-11022	34	3	this	this	PRON
spir-11022	34	4	appears	appear	VERB
spir-11022	34	5	to	to	PART
spir-11022	34	6	be	be	AUX
spir-11022	34	7	a	a	DET
spir-11022	34	8	cognitive	cognitive	ADJ
spir-11022	34	9	bias	bias	NOUN
spir-11022	34	10	where	where	SCONJ
spir-11022	34	11	control	control	NOUN
spir-11022	34	12	of	of	ADP
spir-11022	34	13	the	the	DET
spir-11022	34	14	superficial	superficial	NOUN
spir-11022	34	15	is	be	AUX
spir-11022	34	16	perceived	perceive	VERB
spir-11022	34	17	as	as	ADP
spir-11022	34	18	control	control	NOUN
spir-11022	34	19	of	of	ADP
spir-11022	34	20	the	the	DET
spir-11022	34	21	substantive	substantive	ADJ
spir-11022	34	22	,	,	PUNCT
spir-11022	34	23	thereby	thereby	ADV
spir-11022	34	24	giving	give	VERB
spir-11022	34	25	users	user	NOUN
spir-11022	34	26	a	a	DET
spir-11022	34	27	false	false	ADJ
spir-11022	34	28	sense	sense	NOUN
spir-11022	34	29	of	of	ADP
spir-11022	34	30	control	control	NOUN
spir-11022	34	31	over	over	ADP
spir-11022	34	32	potentially	potentially	ADV
spir-11022	34	33	unjust	unjust	ADJ
spir-11022	34	34	situations	situation	NOUN
spir-11022	34	35	.	.	PUNCT
spir-11022	35	1	“	"	PUNCT
spir-11022	35	2	that	that	PRON
spir-11022	35	3	’s	’	VERB
spir-11022	35	4	how	how	SCONJ
spir-11022	35	5	the	the	DET
spir-11022	35	6	app	app	NOUN
spir-11022	35	7	works	work	VERB
spir-11022	35	8	”	"	PUNCT
spir-11022	35	9	:	:	PUNCT
spir-11022	35	10	a	a	DET
spir-11022	35	11	variant	variant	NOUN
spir-11022	35	12	of	of	ADP
spir-11022	35	13	system	system	NOUN
spir-11022	35	14	trust	trust	NOUN
spir-11022	35	15	for	for	ADP
spir-11022	35	16	twenty	twenty	NUM
spir-11022	35	17	-	-	PUNCT
spir-11022	35	18	six	six	NUM
spir-11022	35	19	interviewees	interviewee	NOUN
spir-11022	35	20	,	,	PUNCT
spir-11022	35	21	distrust	distrust	NOUN
spir-11022	35	22	of	of	ADP
spir-11022	35	23	surge	surge	NOUN
spir-11022	35	24	pricing	pricing	NOUN
spir-11022	35	25	was	be	AUX
spir-11022	35	26	negated	negate	VERB
spir-11022	35	27	by	by	ADP
spir-11022	35	28	justifications	justification	NOUN
spir-11022	35	29	rooted	root	VERB
spir-11022	35	30	in	in	ADP
spir-11022	35	31	the	the	DET
spir-11022	35	32	ideational	ideational	ADJ
spir-11022	35	33	appeal	appeal	NOUN
spir-11022	35	34	of	of	ADP
spir-11022	35	35	technological	technological	ADJ
spir-11022	35	36	systems	system	NOUN
spir-11022	35	37	.	.	PUNCT
spir-11022	36	1	of	of	ADP
spir-11022	36	2	these	these	DET
spir-11022	36	3	users	user	NOUN
spir-11022	36	4	,	,	PUNCT
spir-11022	36	5	16	16	NUM
spir-11022	36	6	explained	explain	VERB
spir-11022	36	7	that	that	SCONJ
spir-11022	36	8	the	the	DET
spir-11022	36	9	use	use	NOUN
spir-11022	36	10	of	of	ADP
spir-11022	36	11	automated	automate	VERB
spir-11022	36	12	algorithms	algorithm	NOUN
spir-11022	36	13	justifies	justify	VERB
spir-11022	36	14	the	the	DET
spir-11022	36	15	suspension	suspension	NOUN
spir-11022	36	16	of	of	ADP
spir-11022	36	17	doubt	doubt	NOUN
spir-11022	36	18	and	and	CCONJ
spir-11022	36	19	the	the	DET
spir-11022	36	20	persistence	persistence	NOUN
spir-11022	36	21	of	of	ADP
spir-11022	36	22	trust	trust	NOUN
spir-11022	36	23	.	.	PUNCT
spir-11022	37	1	for	for	ADP
spir-11022	37	2	22	22	NUM
spir-11022	37	3	respondents	respondent	NOUN
spir-11022	37	4	,	,	PUNCT
spir-11022	37	5	while	while	SCONJ
spir-11022	37	6	surge	surge	NOUN
spir-11022	37	7	-	-	PUNCT
spir-11022	37	8	pricing	pricing	NOUN
spir-11022	37	9	can	can	AUX
spir-11022	37	10	appear	appear	VERB
spir-11022	37	11	unfair	unfair	ADJ
spir-11022	37	12	or	or	CCONJ
spir-11022	37	13	exorbitant	exorbitant	ADJ
spir-11022	37	14	at	at	ADP
spir-11022	37	15	first	first	ADJ
spir-11022	37	16	glance	glance	NOUN
spir-11022	37	17	,	,	PUNCT
spir-11022	37	18	it	it	PRON
spir-11022	37	19	is	be	AUX
spir-11022	37	20	part	part	NOUN
spir-11022	37	21	of	of	ADP
spir-11022	37	22	a	a	DET
spir-11022	37	23	technological	technological	ADJ
spir-11022	37	24	system	system	NOUN
spir-11022	37	25	with	with	ADP
spir-11022	37	26	its	its	PRON
spir-11022	37	27	own	own	ADJ
spir-11022	37	28	peculiar	peculiar	ADJ
spir-11022	37	29	workings	working	NOUN
spir-11022	37	30	.	.	PUNCT
spir-11022	38	1	it	it	PRON
spir-11022	38	2	matters	matter	VERB
spir-11022	38	3	less	less	ADV
spir-11022	38	4	to	to	ADP
spir-11022	38	5	them	they	PRON
spir-11022	38	6	whether	whether	SCONJ
spir-11022	38	7	surge	surge	ADJ
spir-11022	38	8	pricing	pricing	NOUN
spir-11022	38	9	is	be	AUX
spir-11022	38	10	transparent	transparent	ADJ
spir-11022	38	11	and	and	CCONJ
spir-11022	38	12	fair	fair	ADJ
spir-11022	38	13	,	,	PUNCT
spir-11022	38	14	only	only	ADV
spir-11022	38	15	that	that	SCONJ
spir-11022	38	16	it	it	PRON
spir-11022	38	17	is	be	AUX
spir-11022	38	18	normal	normal	ADJ
spir-11022	38	19	and	and	CCONJ
spir-11022	38	20	therefore	therefore	ADV
spir-11022	38	21	legitimate	legitimate	ADJ
spir-11022	38	22	.	.	PUNCT
spir-11022	39	1	for	for	ADP
spir-11022	39	2	example	example	NOUN
spir-11022	39	3	,	,	PUNCT
spir-11022	39	4	a	a	DET
spir-11022	39	5	respondent	respondent	NOUN
spir-11022	39	6	complains	complain	VERB
spir-11022	39	7	that	that	SCONJ
spir-11022	39	8	his	his	PRON
spir-11022	39	9	trip	trip	NOUN
spir-11022	39	10	home	home	ADV
spir-11022	39	11	could	could	AUX
spir-11022	39	12	reach	reach	VERB
spir-11022	39	13	exorbitant	exorbitant	ADJ
spir-11022	39	14	surge	surge	NOUN
spir-11022	39	15	prices	price	NOUN
spir-11022	39	16	,	,	PUNCT
spir-11022	39	17	and	and	CCONJ
spir-11022	39	18	yet	yet	ADV
spir-11022	39	19	he	he	PRON
spir-11022	39	20	says	say	VERB
spir-11022	39	21	,	,	PUNCT
spir-11022	39	22	“	"	PUNCT
spir-11022	39	23	although	although	SCONJ
spir-11022	39	24	…	…	PUNCT
spir-11022	39	25	that	that	PRON
spir-11022	39	26	’s	’s	AUX
spir-11022	39	27	expected	expect	VERB
spir-11022	39	28	.	.	PUNCT
spir-11022	40	1	that	that	PRON
spir-11022	40	2	’s	’	VERB
spir-11022	40	3	how	how	SCONJ
spir-11022	40	4	the	the	DET
spir-11022	40	5	app	app	NOUN
spir-11022	40	6	works	work	VERB
spir-11022	40	7	.	.	PUNCT
spir-11022	41	1	so	so	ADV
spir-11022	41	2	,	,	PUNCT
spir-11022	41	3	that	that	PRON
spir-11022	41	4	’s	’	VERB
spir-11022	41	5	all	all	PRON
spir-11022	41	6	.	.	PUNCT
spir-11022	41	7	”	"	PUNCT
spir-11022	42	1	this	this	DET
spir-11022	42	2	process	process	NOUN
spir-11022	42	3	is	be	AUX
spir-11022	42	4	similar	similar	ADJ
spir-11022	42	5	to	to	ADP
spir-11022	42	6	what	what	PRON
spir-11022	42	7	luhmann	luhmann	PROPN
spir-11022	42	8	(	(	PUNCT
spir-11022	42	9	1989	1989	NUM
spir-11022	42	10	)	)	PUNCT
spir-11022	42	11	calls	call	VERB
spir-11022	42	12	system	system	NOUN
spir-11022	42	13	trust	trust	NOUN
spir-11022	42	14	,	,	PUNCT
spir-11022	42	15	which	which	PRON
spir-11022	42	16	describes	describe	VERB
spir-11022	42	17	the	the	DET
spir-11022	42	18	tendency	tendency	NOUN
spir-11022	42	19	of	of	ADP
spir-11022	42	20	people	people	NOUN
spir-11022	42	21	to	to	PART
spir-11022	42	22	possess	possess	VERB
spir-11022	42	23	an	an	DET
spir-11022	42	24	optimistic	optimistic	ADJ
spir-11022	42	25	pro	pro	ADJ
spir-11022	42	26	-	-	ADJ
spir-11022	42	27	system	system	ADJ
spir-11022	42	28	bias	bias	NOUN
spir-11022	42	29	and	and	CCONJ
spir-11022	42	30	assume	assume	VERB
spir-11022	42	31	that	that	SCONJ
spir-11022	42	32	an	an	DET
spir-11022	42	33	impersonal	impersonal	ADJ
spir-11022	42	34	system	system	NOUN
spir-11022	42	35	is	be	AUX
spir-11022	42	36	predictably	predictably	ADV
spir-11022	42	37	working	work	VERB
spir-11022	42	38	and	and	CCONJ
spir-11022	42	39	following	follow	VERB
spir-11022	42	40	formal	formal	ADJ
spir-11022	42	41	safeguards	safeguard	NOUN
spir-11022	42	42	.	.	PUNCT
spir-11022	43	1	however	however	ADV
spir-11022	43	2	there	there	PRON
spir-11022	43	3	is	be	VERB
spir-11022	43	4	a	a	DET
spir-11022	43	5	key	key	ADJ
spir-11022	43	6	difference	difference	NOUN
spir-11022	43	7	here	here	ADV
spir-11022	43	8	.	.	PUNCT
spir-11022	44	1	in	in	ADP
spir-11022	44	2	contrast	contrast	NOUN
spir-11022	44	3	to	to	ADP
spir-11022	44	4	an	an	DET
spir-11022	44	5	optimistic	optimistic	ADJ
spir-11022	44	6	pro	pro	ADJ
spir-11022	44	7	-	-	ADJ
spir-11022	44	8	system	system	ADJ
spir-11022	44	9	bias	bias	NOUN
spir-11022	44	10	,	,	PUNCT
spir-11022	44	11	these	these	DET
spir-11022	44	12	interviewees	interviewee	NOUN
spir-11022	44	13	believe	believe	VERB
spir-11022	44	14	that	that	SCONJ
spir-11022	44	15	some	some	DET
spir-11022	44	16	undesirable	undesirable	ADJ
spir-11022	44	17	experiences	experience	NOUN
spir-11022	44	18	such	such	ADJ
spir-11022	44	19	as	as	ADP
spir-11022	44	20	the	the	DET
spir-11022	44	21	risk	risk	NOUN
spir-11022	44	22	of	of	ADP
spir-11022	44	23	unfair	unfair	ADJ
spir-11022	44	24	surge	surge	NOUN
spir-11022	44	25	pricing	pricing	NOUN
spir-11022	44	26	are	be	AUX
spir-11022	44	27	also	also	ADV
spir-11022	44	28	normal	normal	ADJ
spir-11022	44	29	“	"	PUNCT
spir-11022	44	30	parts	part	NOUN
spir-11022	44	31	of	of	ADP
spir-11022	44	32	the	the	DET
spir-11022	44	33	system	system	NOUN
spir-11022	44	34	.	.	PUNCT
spir-11022	44	35	”	"	PUNCT
spir-11022	45	1	therefore	therefore	ADV
spir-11022	45	2	,	,	PUNCT
spir-11022	45	3	it	it	PRON
spir-11022	45	4	is	be	AUX
spir-11022	45	5	a	a	DET
spir-11022	45	6	bias	bias	NOUN
spir-11022	45	7	that	that	PRON
spir-11022	45	8	may	may	AUX
spir-11022	45	9	legitimate	legitimate	VERB
spir-11022	45	10	valid	valid	ADJ
spir-11022	45	11	problems	problem	NOUN
spir-11022	45	12	in	in	ADP
spir-11022	45	13	the	the	DET
spir-11022	45	14	technological	technological	ADJ
spir-11022	45	15	system	system	NOUN
spir-11022	45	16	.	.	PUNCT
spir-11022	46	1	conclusion	conclusion	NOUN
spir-11022	46	2	and	and	CCONJ
spir-11022	46	3	relevance	relevance	NOUN
spir-11022	46	4	despite	despite	SCONJ
spir-11022	46	5	the	the	DET
spir-11022	46	6	impetus	impetus	NOUN
spir-11022	46	7	for	for	ADP
spir-11022	46	8	distrust	distrust	NOUN
spir-11022	46	9	arising	arise	VERB
spir-11022	46	10	from	from	ADP
spir-11022	46	11	surge	surge	ADJ
spir-11022	46	12	pricing	pricing	NOUN
spir-11022	46	13	issues	issue	NOUN
spir-11022	46	14	,	,	PUNCT
spir-11022	46	15	trust	trust	NOUN
spir-11022	46	16	for	for	ADP
spir-11022	46	17	ride	ride	NOUN
spir-11022	46	18	-	-	PUNCT
spir-11022	46	19	hailing	hail	VERB
spir-11022	46	20	platforms	platform	NOUN
spir-11022	46	21	persisted	persist	VERB
spir-11022	46	22	among	among	ADP
spir-11022	46	23	respondents	respondent	NOUN
spir-11022	46	24	.	.	PUNCT
spir-11022	47	1	persistence	persistence	NOUN
spir-11022	47	2	of	of	ADP
spir-11022	47	3	trust	trust	NOUN
spir-11022	47	4	is	be	AUX
spir-11022	47	5	partly	partly	ADV
spir-11022	47	6	due	due	ADJ
spir-11022	47	7	to	to	ADP
spir-11022	47	8	users	user	NOUN
spir-11022	47	9	’	'	PUNCT
spir-11022	47	10	rational	rational	ADJ
spir-11022	47	11	calculations	calculation	NOUN
spir-11022	47	12	:	:	PUNCT
spir-11022	47	13	their	their	PRON
spir-11022	47	14	experiences	experience	NOUN
spir-11022	47	15	indicate	indicate	VERB
spir-11022	47	16	that	that	SCONJ
spir-11022	47	17	ride	ride	NOUN
spir-11022	47	18	-	-	PUNCT
spir-11022	47	19	hailing	hail	VERB
spir-11022	47	20	platforms	platform	NOUN
spir-11022	47	21	provide	provide	VERB
spir-11022	47	22	net	net	ADJ
spir-11022	47	23	benefits	benefit	NOUN
spir-11022	47	24	despite	despite	SCONJ
spir-11022	47	25	the	the	DET
spir-11022	47	26	possibility	possibility	NOUN
spir-11022	47	27	of	of	ADP
spir-11022	47	28	unfair	unfair	ADJ
spir-11022	47	29	surge	surge	NOUN
spir-11022	47	30	pricing	pricing	NOUN
spir-11022	47	31	,	,	PUNCT
spir-11022	47	32	especially	especially	ADV
spir-11022	47	33	when	when	SCONJ
spir-11022	47	34	faced	face	VERB
spir-11022	47	35	with	with	ADP
spir-11022	47	36	the	the	DET
spir-11022	47	37	disagreeable	disagreeable	ADJ
spir-11022	47	38	alternative	alternative	NOUN
spir-11022	47	39	of	of	ADP
spir-11022	47	40	using	use	VERB
spir-11022	47	41	manila	manila	PROPN
spir-11022	47	42	’s	’s	PART
spir-11022	47	43	poor	poor	ADJ
spir-11022	47	44	transport	transport	NOUN
spir-11022	47	45	infrastructure	infrastructure	NOUN
spir-11022	47	46	.	.	PUNCT
spir-11022	48	1	however	however	ADV
spir-11022	48	2	,	,	PUNCT
spir-11022	48	3	the	the	DET
spir-11022	48	4	persistence	persistence	NOUN
spir-11022	48	5	of	of	ADP
spir-11022	48	6	trust	trust	NOUN
spir-11022	48	7	was	be	AUX
spir-11022	48	8	also	also	ADV
spir-11022	48	9	due	due	ADJ
spir-11022	48	10	to	to	ADP
spir-11022	48	11	cognitive	cognitive	ADJ
spir-11022	48	12	biases	bias	NOUN
spir-11022	48	13	among	among	ADP
spir-11022	48	14	respondents	respondent	NOUN
spir-11022	48	15	,	,	PUNCT
spir-11022	48	16	as	as	SCONJ
spir-11022	48	17	reflected	reflect	VERB
spir-11022	48	18	in	in	ADP
spir-11022	48	19	constructs	construct	NOUN
spir-11022	48	20	such	such	ADJ
spir-11022	48	21	as	as	ADP
spir-11022	48	22	acceptance	acceptance	NOUN
spir-11022	48	23	of	of	ADP
spir-11022	48	24	limited	limited	ADJ
spir-11022	48	25	transparency	transparency	NOUN
spir-11022	48	26	,	,	PUNCT
spir-11022	48	27	perceived	perceive	VERB
spir-11022	48	28	control	control	NOUN
spir-11022	48	29	,	,	PUNCT
spir-11022	48	30	and	and	CCONJ
spir-11022	48	31	a	a	DET
spir-11022	48	32	variant	variant	NOUN
spir-11022	48	33	of	of	ADP
spir-11022	48	34	system	system	NOUN
spir-11022	48	35	trust	trust	NOUN
spir-11022	48	36	.	.	PUNCT
spir-11022	49	1	looking	look	VERB
spir-11022	49	2	beyond	beyond	ADP
spir-11022	49	3	the	the	DET
spir-11022	49	4	empirical	empirical	ADJ
spir-11022	49	5	context	context	NOUN
spir-11022	49	6	of	of	ADP
spir-11022	49	7	manila	manila	PROPN
spir-11022	49	8	,	,	PUNCT
spir-11022	49	9	the	the	DET
spir-11022	49	10	cognitive	cognitive	ADJ
spir-11022	49	11	biases	bias	NOUN
spir-11022	49	12	revealed	reveal	VERB
spir-11022	49	13	by	by	ADP
spir-11022	49	14	the	the	DET
spir-11022	49	15	data	datum	NOUN
spir-11022	49	16	increase	increase	VERB
spir-11022	49	17	our	our	PRON
spir-11022	49	18	understanding	understanding	NOUN
spir-11022	49	19	why	why	SCONJ
spir-11022	49	20	trust	trust	NOUN
spir-11022	49	21	in	in	ADP
spir-11022	49	22	technological	technological	ADJ
spir-11022	49	23	contexts	context	NOUN
spir-11022	49	24	may	may	AUX
spir-11022	49	25	persist	persist	VERB
spir-11022	49	26	when	when	SCONJ
spir-11022	49	27	besieged	besiege	VERB
spir-11022	49	28	by	by	ADP
spir-11022	49	29	distrust	distrust	NOUN
spir-11022	49	30	.	.	PUNCT
spir-11022	50	1	the	the	DET
spir-11022	50	2	findings	finding	NOUN
spir-11022	50	3	are	be	AUX
spir-11022	50	4	also	also	ADV
spir-11022	50	5	important	important	ADJ
spir-11022	50	6	because	because	SCONJ
spir-11022	50	7	unscrupulous	unscrupulous	ADJ
spir-11022	50	8	technology	technology	NOUN
spir-11022	50	9	actors	actor	NOUN
spir-11022	50	10	can	can	AUX
spir-11022	50	11	use	use	VERB
spir-11022	50	12	these	these	DET
spir-11022	50	13	cognitive	cognitive	ADJ
spir-11022	50	14	biases	bias	NOUN
spir-11022	50	15	to	to	PART
spir-11022	50	16	purposely	purposely	ADV
spir-11022	50	17	instill	instill	VERB
spir-11022	50	18	trust	trust	NOUN
spir-11022	50	19	on	on	ADP
spir-11022	50	20	less	less	ADJ
spir-11022	50	21	than	than	ADP
spir-11022	50	22	meritorious	meritorious	ADJ
spir-11022	50	23	grounds	ground	NOUN
spir-11022	50	24	,	,	PUNCT
spir-11022	50	25	and	and	CCONJ
spir-11022	50	26	hold	hold	VERB
spir-11022	50	27	a	a	DET
spir-11022	50	28	firm	firm	ADJ
spir-11022	50	29	grip	grip	NOUN
spir-11022	50	30	of	of	ADP
spir-11022	50	31	users	user	NOUN
spir-11022	50	32	’	'	PUNCT
spir-11022	50	33	trust	trust	NOUN
spir-11022	50	34	even	even	ADV
spir-11022	50	35	as	as	SCONJ
spir-11022	50	36	they	they	PRON
spir-11022	50	37	begin	begin	VERB
spir-11022	50	38	to	to	PART
spir-11022	50	39	harbor	harbor	VERB
spir-11022	50	40	healthy	healthy	ADJ
spir-11022	50	41	skepticism	skepticism	NOUN
spir-11022	50	42	over	over	ADP
spir-11022	50	43	fairness	fairness	NOUN
spir-11022	50	44	and	and	CCONJ
spir-11022	50	45	transparency	transparency	NOUN
spir-11022	50	46	.	.	PUNCT
spir-11022	51	1	references	reference	NOUN
spir-11022	51	2	luhmann	luhmann	PROPN
spir-11022	51	3	,	,	PUNCT
spir-11022	51	4	n.	n.	PROPN
spir-11022	51	5	1989	1989	NUM
spir-11022	51	6	.	.	PUNCT
spir-11022	52	1	vertrauen	vertrauen	PROPN
spir-11022	52	2	.	.	PUNCT
spir-11022	53	1	ein	ein	PROPN
spir-11022	53	2	mechanismus	mechanismus	PROPN
spir-11022	53	3	der	der	PROPN
spir-11022	53	4	reduktion	reduktion	PROPN
spir-11022	53	5	sozialer	sozialer	NOUN
spir-11022	53	6	komplexitat	komplexitat	NOUN
spir-11022	53	7	.	.	PUNCT
spir-11022	54	1	stuttgart	stuttgart	PROPN
spir-11022	54	2	:	:	PUNCT
spir-11022	55	1	enke	enke	PROPN
spir-11022	55	2	.	.	PUNCT
spir-11022	56	1	mittendorf	mittendorf	PROPN
spir-11022	56	2	,	,	PUNCT
spir-11022	56	3	christoph	christoph	PROPN
spir-11022	56	4	.	.	PROPN
spir-11022	56	5	2017	2017	NUM
spir-11022	56	6	.	.	PUNCT
spir-11022	57	1	“	"	PUNCT
spir-11022	57	2	the	the	DET
spir-11022	57	3	implications	implication	NOUN
spir-11022	57	4	of	of	ADP
spir-11022	57	5	trust	trust	NOUN
spir-11022	57	6	in	in	ADP
spir-11022	57	7	the	the	DET
spir-11022	57	8	sharing	sharing	NOUN
spir-11022	57	9	economy	economy	NOUN
spir-11022	57	10	–	–	PUNCT
spir-11022	57	11	an	an	DET
spir-11022	57	12	empirical	empirical	ADJ
spir-11022	57	13	analysis	analysis	NOUN
spir-11022	57	14	of	of	ADP
spir-11022	57	15	uber	uber	NOUN
spir-11022	57	16	.	.	PUNCT
spir-11022	57	17	”	"	PUNCT
spir-11022	57	18	in	in	ADP
spir-11022	57	19	proceedings	proceeding	NOUN
spir-11022	57	20	of	of	ADP
spir-11022	57	21	the	the	DET
spir-11022	57	22	50th	50th	ADJ
spir-11022	57	23	hawaii	hawaii	PROPN
spir-11022	57	24	international	international	ADJ
spir-11022	57	25	conference	conference	NOUN
spir-11022	57	26	on	on	ADP
spir-11022	57	27	system	system	NOUN
spir-11022	57	28	sciences	science	NOUN
spir-11022	57	29	,	,	PUNCT
spir-11022	57	30	10	10	NUM
spir-11022	57	31	.	.	PUNCT
spir-11022	58	1	soegoto	soegoto	NOUN
spir-11022	58	2	,	,	PUNCT
spir-11022	58	3	herman	herman	NOUN
spir-11022	58	4	.	.	PUNCT
spir-11022	58	5	2018	2018	NUM
spir-11022	58	6	.	.	PUNCT
spir-11022	59	1	“	"	PUNCT
spir-11022	59	2	trust	trust	NOUN
spir-11022	59	3	and	and	CCONJ
spir-11022	59	4	loyalty	loyalty	NOUN
spir-11022	59	5	level	level	NOUN
spir-11022	59	6	of	of	ADP
spir-11022	59	7	online	online	ADJ
spir-11022	59	8	transportation	transportation	NOUN
spir-11022	59	9	users	user	NOUN
spir-11022	59	10	.	.	PUNCT
spir-11022	59	11	”	"	PUNCT
spir-11022	60	1	in	in	ADP
spir-11022	60	2	.	.	PUNCT
spir-11022	61	1	atlantis	atlantis	PROPN
spir-11022	61	2	press	press	PROPN
spir-11022	61	3	.	.	PUNCT
spir-11022	62	1	https://doi.org/10.2991/icobest-18.2018.12	https://doi.org/10.2991/icobest-18.2018.12	PROPN
spir-11022	62	2	.	.	PUNCT