id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
asir-4422	Bates, Cynthia T.; Shaw, Julia Penn; Thomas, Stephanie L.; Lawless, John J.	Developing a Process Improvement Request System at SUNY Empire State College	2021	13	.pdf	application/pdf	6256	261	46	Second, given that the Business Process Manager had worked across the college with many different departments and offices, she, along with the administrative liaison, provided the committee with a holistic view of college processes and projects that could support or complement the process improvement request mechanism. Examples of Process Improvement Request Tickets Over the first year of the Process Improvement Committee’s work, approximately 65 tickets were submitted.	cache/asir-4422.pdf	txt/asir-4422.txt