id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
abrj-9	Quarshie, Michael Ayikwei; Djimatey, Reginald; Abakah-Anaman, Ama	Service Quality Delivery of Rural Banks: Perception of Customers in Emerging Economies	2018	8	.pdf	application/pdf	6170	340	50	Lastly, the rural banks should continue to organize regular in-service training for their staff to equip them with new trends in customer services. Effect of customer service on customer satisfaction: A case study of fidelity Bank, Adum, Kumasi.	cache/abrj-9.pdf	txt/abrj-9.txt