id	sid	tid	token	lemma	pos
abrj-195	1	1	64	64	NUM
abrj-195	1	2	©	©	ADP
abrj-195	1	3	2024	2024	NUM
abrj-195	1	4	by	by	ADP
abrj-195	1	5	the	the	DET
abrj-195	1	6	authors	author	NOUN
abrj-195	1	7	;	;	PUNCT
abrj-195	1	8	licensee	licensee	NOUN
abrj-195	1	9	eastern	eastern	ADJ
abrj-195	1	10	centre	centre	NOUN
abrj-195	1	11	of	of	ADP
abrj-195	1	12	science	science	NOUN
abrj-195	1	13	and	and	CCONJ
abrj-195	1	14	education	education	NOUN
abrj-195	1	15	,	,	PUNCT
abrj-195	1	16	usa	usa	PROPN
abrj-195	1	17	asian	asian	PROPN
abrj-195	1	18	business	business	PROPN
abrj-195	1	19	research	research	PROPN
abrj-195	1	20	journal	journal	PROPN
abrj-195	1	21	vol	vol	NOUN
abrj-195	1	22	.	.	PROPN
abrj-195	1	23	9	9	NUM
abrj-195	1	24	,	,	PUNCT
abrj-195	1	25	64	64	NUM
abrj-195	1	26	-	-	SYM
abrj-195	1	27	71	71	NUM
abrj-195	1	28	,	,	PUNCT
abrj-195	1	29	2024	2024	NUM
abrj-195	1	30	issn	issn	X
abrj-195	1	31	:	:	PUNCT
abrj-195	1	32	2576	2576	NUM
abrj-195	1	33	-	-	SYM
abrj-195	1	34	6759	6759	NUM
abrj-195	1	35	doi	doi	NOUN
abrj-195	1	36	:	:	PUNCT
abrj-195	1	37	10.55220/25766759.195	10.55220/25766759.195	NUM
abrj-195	1	38	©	©	PROPN
abrj-195	1	39	2024	2024	NUM
abrj-195	1	40	by	by	ADP
abrj-195	1	41	the	the	DET
abrj-195	1	42	authors	author	NOUN
abrj-195	1	43	;	;	PUNCT
abrj-195	1	44	licensee	licensee	NOUN
abrj-195	1	45	eastern	eastern	ADJ
abrj-195	1	46	centre	centre	NOUN
abrj-195	1	47	of	of	ADP
abrj-195	1	48	science	science	NOUN
abrj-195	1	49	and	and	CCONJ
abrj-195	1	50	education	education	NOUN
abrj-195	1	51	,	,	PUNCT
abrj-195	1	52	usa	usa	NOUN
abrj-195	1	53	analysis	analysis	NOUN
abrj-195	1	54	of	of	ADP
abrj-195	1	55	crisis	crisis	NOUN
abrj-195	1	56	management	management	NOUN
abrj-195	1	57	strategies	strategy	NOUN
abrj-195	1	58	for	for	ADP
abrj-195	1	59	cosmetic	cosmetic	ADJ
abrj-195	1	60	brands	brand	NOUN
abrj-195	1	61	:	:	PUNCT
abrj-195	1	62	a	a	DET
abrj-195	1	63	case	case	NOUN
abrj-195	1	64	study	study	NOUN
abrj-195	1	65	of	of	ADP
abrj-195	1	66	florasis	florasis	PROPN
abrj-195	1	67	incident	incident	NOUN
abrj-195	1	68	zi	zi	PROPN
abrj-195	1	69	yi	yi	PROPN
abrj-195	1	70	huang1	huang1	PROPN
abrj-195	2	1	an	an	DET
abrj-195	2	2	-	-	PUNCT
abrj-195	2	3	shin	shin	ADJ
abrj-195	2	4	shia2	shia2	PROPN
abrj-195	2	5	huan	huan	PROPN
abrj-195	2	6	chen3	chen3	PROPN
abrj-195	2	7	1,2	1,2	NUM
abrj-195	2	8	,	,	PUNCT
abrj-195	2	9	3business	3business	NUM
abrj-195	2	10	school	school	NOUN
abrj-195	2	11	,	,	PUNCT
abrj-195	2	12	lingnan	lingnan	ADJ
abrj-195	2	13	normal	normal	ADJ
abrj-195	2	14	university	university	NOUN
abrj-195	2	15	,	,	PUNCT
abrj-195	2	16	zhanjiang	zhanjiang	PROPN
abrj-195	2	17	,	,	PUNCT
abrj-195	2	18	guangdong	guangdong	PROPN
abrj-195	2	19	,	,	PUNCT
abrj-195	2	20	china	china	PROPN
abrj-195	2	21	.	.	PUNCT
abrj-195	2	22	email	email	NOUN
abrj-195	2	23	:	:	PUNCT
abrj-195	2	24	2759209526@qq.com	2759209526@qq.com	NUM
abrj-195	2	25	email	email	NOUN
abrj-195	2	26	:	:	PUNCT
abrj-195	2	27	18875991570@qq.com	18875991570@qq.com	NUM
abrj-195	2	28	email	email	NOUN
abrj-195	2	29	:	:	PUNCT
abrj-195	2	30	13610394876@139.com	13610394876@139.com	NUM
abrj-195	2	31	(	(	PUNCT
abrj-195	2	32			PROPN
abrj-195	2	33	corresponding	correspond	VERB
abrj-195	2	34	author	author	NOUN
abrj-195	2	35	)	)	PUNCT
abrj-195	3	1	abstract	abstract	ADP
abrj-195	3	2	this	this	DET
abrj-195	3	3	study	study	NOUN
abrj-195	3	4	aims	aim	VERB
abrj-195	3	5	to	to	PART
abrj-195	3	6	analyze	analyze	VERB
abrj-195	3	7	the	the	DET
abrj-195	3	8	impact	impact	NOUN
abrj-195	3	9	of	of	ADP
abrj-195	3	10	the	the	DET
abrj-195	3	11	new	new	ADJ
abrj-195	3	12	media	medium	NOUN
abrj-195	3	13	environment	environment	NOUN
abrj-195	3	14	on	on	ADP
abrj-195	3	15	domestic	domestic	ADJ
abrj-195	3	16	cosmetics	cosmetic	NOUN
abrj-195	3	17	companies	company	NOUN
abrj-195	3	18	,	,	PUNCT
abrj-195	3	19	explore	explore	VERB
abrj-195	3	20	crisis	crisis	NOUN
abrj-195	3	21	management	management	NOUN
abrj-195	3	22	strategies	strategy	NOUN
abrj-195	3	23	,	,	PUNCT
abrj-195	3	24	identify	identify	VERB
abrj-195	3	25	issues	issue	NOUN
abrj-195	3	26	in	in	ADP
abrj-195	3	27	the	the	DET
abrj-195	3	28	crisis	crisis	NOUN
abrj-195	3	29	management	management	NOUN
abrj-195	3	30	process	process	NOUN
abrj-195	3	31	through	through	ADP
abrj-195	3	32	survey	survey	NOUN
abrj-195	3	33	data	datum	NOUN
abrj-195	3	34	,	,	PUNCT
abrj-195	3	35	and	and	CCONJ
abrj-195	3	36	propose	propose	VERB
abrj-195	3	37	corresponding	corresponding	ADJ
abrj-195	3	38	recommendations	recommendation	NOUN
abrj-195	3	39	.	.	PUNCT
abrj-195	4	1	the	the	DET
abrj-195	4	2	study	study	NOUN
abrj-195	4	3	uses	use	VERB
abrj-195	4	4	the	the	DET
abrj-195	4	5	florasis	florasis	PROPN
abrj-195	4	6	incident	incident	NOUN
abrj-195	4	7	as	as	ADP
abrj-195	4	8	a	a	DET
abrj-195	4	9	case	case	NOUN
abrj-195	4	10	to	to	PART
abrj-195	4	11	analyze	analyze	VERB
abrj-195	4	12	the	the	DET
abrj-195	4	13	impact	impact	NOUN
abrj-195	4	14	of	of	ADP
abrj-195	4	15	new	new	ADJ
abrj-195	4	16	media	medium	NOUN
abrj-195	4	17	,	,	PUNCT
abrj-195	4	18	represented	represent	VERB
abrj-195	4	19	by	by	ADP
abrj-195	4	20	social	social	ADJ
abrj-195	4	21	platforms	platform	NOUN
abrj-195	4	22	and	and	CCONJ
abrj-195	4	23	mobile	mobile	ADJ
abrj-195	4	24	media	medium	NOUN
abrj-195	4	25	,	,	PUNCT
abrj-195	4	26	on	on	ADP
abrj-195	4	27	the	the	DET
abrj-195	4	28	consumer	consumer	NOUN
abrj-195	4	29	market	market	NOUN
abrj-195	4	30	of	of	ADP
abrj-195	4	31	domestic	domestic	ADJ
abrj-195	4	32	cosmetics	cosmetic	NOUN
abrj-195	4	33	companies	company	NOUN
abrj-195	4	34	,	,	PUNCT
abrj-195	4	35	including	include	VERB
abrj-195	4	36	aspects	aspect	NOUN
abrj-195	4	37	of	of	ADP
abrj-195	4	38	brand	brand	NOUN
abrj-195	4	39	communication	communication	NOUN
abrj-195	4	40	and	and	CCONJ
abrj-195	4	41	consumer	consumer	NOUN
abrj-195	4	42	market	market	NOUN
abrj-195	4	43	,	,	PUNCT
abrj-195	4	44	and	and	CCONJ
abrj-195	4	45	summarizes	summarize	VERB
abrj-195	4	46	the	the	DET
abrj-195	4	47	current	current	ADJ
abrj-195	4	48	crisis	crisis	NOUN
abrj-195	4	49	management	management	NOUN
abrj-195	4	50	strategies	strategy	NOUN
abrj-195	4	51	of	of	ADP
abrj-195	4	52	domestic	domestic	ADJ
abrj-195	4	53	cosmetics	cosmetic	NOUN
abrj-195	4	54	companies	company	NOUN
abrj-195	4	55	in	in	ADP
abrj-195	4	56	the	the	DET
abrj-195	4	57	new	new	ADJ
abrj-195	4	58	media	medium	NOUN
abrj-195	4	59	context	context	NOUN
abrj-195	4	60	.	.	PUNCT
abrj-195	5	1	finally	finally	ADV
abrj-195	5	2	,	,	PUNCT
abrj-195	5	3	through	through	ADP
abrj-195	5	4	questionnaire	questionnaire	NOUN
abrj-195	5	5	survey	survey	NOUN
abrj-195	5	6	data	datum	NOUN
abrj-195	5	7	,	,	PUNCT
abrj-195	5	8	the	the	DET
abrj-195	5	9	study	study	NOUN
abrj-195	5	10	reflects	reflect	VERB
abrj-195	5	11	on	on	ADP
abrj-195	5	12	the	the	DET
abrj-195	5	13	issues	issue	NOUN
abrj-195	5	14	of	of	ADP
abrj-195	5	15	crisis	crisis	NOUN
abrj-195	5	16	management	management	NOUN
abrj-195	5	17	strategies	strategy	NOUN
abrj-195	5	18	for	for	ADP
abrj-195	5	19	domestic	domestic	ADJ
abrj-195	5	20	makeup	makeup	NOUN
abrj-195	5	21	brands	brand	NOUN
abrj-195	5	22	in	in	ADP
abrj-195	5	23	the	the	DET
abrj-195	5	24	new	new	ADJ
abrj-195	5	25	media	medium	NOUN
abrj-195	5	26	environment	environment	NOUN
abrj-195	5	27	and	and	CCONJ
abrj-195	5	28	puts	put	VERB
abrj-195	5	29	forward	forward	ADV
abrj-195	5	30	corresponding	correspond	VERB
abrj-195	5	31	solutions	solution	NOUN
abrj-195	5	32	.	.	PUNCT
abrj-195	6	1	keywords	keyword	NOUN
abrj-195	6	2	:	:	PUNCT
abrj-195	6	3	(	(	PUNCT
abrj-195	6	4	cosmetics	cosmetic	NOUN
abrj-195	6	5	brand	brand	NOUN
abrj-195	6	6	)	)	PUNCT
abrj-195	6	7	cosmetics	cosmetic	NOUN
abrj-195	6	8	brands	brand	NOUN
abrj-195	6	9	(	(	PUNCT
abrj-195	6	10	brands	brand	NOUN
abrj-195	6	11	)	)	PUNCT
abrj-195	6	12	,	,	PUNCT
abrj-195	6	13	crisis	crisis	NOUN
abrj-195	6	14	management	management	NOUN
abrj-195	6	15	,	,	PUNCT
abrj-195	6	16	new	new	ADJ
abrj-195	6	17	media	medium	NOUN
abrj-195	6	18	,	,	PUNCT
abrj-195	6	19	florasis	florasis	NOUN
abrj-195	6	20	.	.	PUNCT
abrj-195	7	1	jel	jel	PROPN
abrj-195	7	2	classification	classification	NOUN
abrj-195	7	3	:	:	PUNCT
abrj-195	7	4	m1	m1	NOUN
abrj-195	7	5	;	;	PUNCT
abrj-195	7	6	m10	m10	PROPN
abrj-195	7	7	;	;	PUNCT
abrj-195	7	8	g32	g32	NOUN
abrj-195	7	9	;	;	PUNCT
abrj-195	7	10	l66	l66	NOUN
abrj-195	7	11	.	.	NOUN
abrj-195	8	1	1	1	X
abrj-195	8	2	.	.	X
abrj-195	8	3	introduction	introduction	NOUN
abrj-195	8	4	with	with	ADP
abrj-195	8	5	the	the	DET
abrj-195	8	6	rapid	rapid	ADJ
abrj-195	8	7	development	development	NOUN
abrj-195	8	8	of	of	ADP
abrj-195	8	9	new	new	ADJ
abrj-195	8	10	media	medium	NOUN
abrj-195	8	11	technologies	technology	NOUN
abrj-195	8	12	,	,	PUNCT
abrj-195	8	13	new	new	ADJ
abrj-195	8	14	media	medium	NOUN
abrj-195	8	15	platforms	platform	NOUN
abrj-195	8	16	represented	represent	VERB
abrj-195	8	17	by	by	ADP
abrj-195	8	18	the	the	DET
abrj-195	8	19	internet	internet	NOUN
abrj-195	8	20	and	and	CCONJ
abrj-195	8	21	mobile	mobile	ADJ
abrj-195	8	22	media	medium	NOUN
abrj-195	8	23	have	have	AUX
abrj-195	8	24	penetrated	penetrate	VERB
abrj-195	8	25	every	every	DET
abrj-195	8	26	aspect	aspect	NOUN
abrj-195	8	27	of	of	ADP
abrj-195	8	28	people	people	NOUN
abrj-195	8	29	's	's	PART
abrj-195	8	30	lives	life	NOUN
abrj-195	8	31	,	,	PUNCT
abrj-195	8	32	profoundly	profoundly	ADV
abrj-195	8	33	impacting	impact	VERB
abrj-195	8	34	various	various	ADJ
abrj-195	8	35	fields	field	NOUN
abrj-195	8	36	of	of	ADP
abrj-195	8	37	society	society	NOUN
abrj-195	8	38	.	.	PUNCT
abrj-195	9	1	according	accord	VERB
abrj-195	9	2	to	to	ADP
abrj-195	9	3	the	the	DET
abrj-195	9	4	"	"	PUNCT
abrj-195	9	5	2023	2023	NUM
abrj-195	9	6	china	china	PROPN
abrj-195	9	7	cosmetics	cosmetic	NOUN
abrj-195	9	8	yearbook	yearbook	VERB
abrj-195	9	9	,	,	PUNCT
abrj-195	9	10	"	"	PUNCT
abrj-195	9	11	the	the	DET
abrj-195	9	12	market	market	NOUN
abrj-195	9	13	share	share	NOUN
abrj-195	9	14	of	of	ADP
abrj-195	9	15	domestic	domestic	ADJ
abrj-195	9	16	beauty	beauty	NOUN
abrj-195	9	17	brands	brand	NOUN
abrj-195	9	18	reached	reach	VERB
abrj-195	9	19	50.4	50.4	NUM
abrj-195	9	20	%	%	NOUN
abrj-195	9	21	in	in	ADP
abrj-195	9	22	2023	2023	NUM
abrj-195	9	23	,	,	PUNCT
abrj-195	9	24	with	with	ADP
abrj-195	9	25	offline	offline	ADJ
abrj-195	9	26	retail	retail	NOUN
abrj-195	9	27	being	be	AUX
abrj-195	9	28	the	the	DET
abrj-195	9	29	primary	primary	ADJ
abrj-195	9	30	channel	channel	NOUN
abrj-195	9	31	,	,	PUNCT
abrj-195	9	32	accounting	account	VERB
abrj-195	9	33	for	for	ADP
abrj-195	9	34	50.2	50.2	NUM
abrj-195	9	35	%	%	NOUN
abrj-195	9	36	,	,	PUNCT
abrj-195	9	37	followed	follow	VERB
abrj-195	9	38	by	by	ADP
abrj-195	9	39	e	e	NOUN
abrj-195	9	40	-	-	NOUN
abrj-195	9	41	commerce	commerce	NOUN
abrj-195	9	42	platforms	platform	NOUN
abrj-195	9	43	(	(	PUNCT
abrj-195	9	44	49.6	49.6	NUM
abrj-195	9	45	%	%	NOUN
abrj-195	9	46	)	)	PUNCT
abrj-195	9	47	and	and	CCONJ
abrj-195	9	48	short	short	ADJ
abrj-195	9	49	video	video	NOUN
abrj-195	9	50	platforms	platform	NOUN
abrj-195	9	51	(	(	PUNCT
abrj-195	9	52	42.3	42.3	NUM
abrj-195	9	53	%	%	NOUN
abrj-195	9	54	)	)	PUNCT
abrj-195	9	55	(	(	PUNCT
abrj-195	9	56	beauty	beauty	NOUN
abrj-195	9	57	sight	sight	NOUN
abrj-195	9	58	,	,	PUNCT
abrj-195	9	59	2024	2024	NUM
abrj-195	9	60	)	)	PUNCT
abrj-195	9	61	.	.	PUNCT
abrj-195	10	1	this	this	PRON
abrj-195	10	2	marks	mark	VERB
abrj-195	10	3	the	the	DET
abrj-195	10	4	first	first	ADJ
abrj-195	10	5	time	time	NOUN
abrj-195	10	6	that	that	PRON
abrj-195	10	7	domestic	domestic	ADJ
abrj-195	10	8	cosmetic	cosmetic	ADJ
abrj-195	10	9	brands	brand	NOUN
abrj-195	10	10	have	have	AUX
abrj-195	10	11	surpassed	surpass	VERB
abrj-195	10	12	foreign	foreign	ADJ
abrj-195	10	13	cosmetic	cosmetic	ADJ
abrj-195	10	14	brands	brand	NOUN
abrj-195	10	15	.	.	PUNCT
abrj-195	11	1	this	this	PRON
abrj-195	11	2	indicates	indicate	VERB
abrj-195	11	3	that	that	SCONJ
abrj-195	11	4	the	the	DET
abrj-195	11	5	color	color	NOUN
abrj-195	11	6	cosmetics	cosmetic	NOUN
abrj-195	11	7	products	product	NOUN
abrj-195	11	8	produced	produce	VERB
abrj-195	11	9	by	by	ADP
abrj-195	11	10	chinese	chinese	ADJ
abrj-195	11	11	brands	brand	NOUN
abrj-195	11	12	(	(	PUNCT
abrj-195	11	13	domestic	domestic	ADJ
abrj-195	11	14	cosmetics	cosmetic	NOUN
abrj-195	11	15	companies	company	NOUN
abrj-195	11	16	,	,	PUNCT
abrj-195	11	17	hereinafter	hereinafter	NOUN
abrj-195	11	18	referred	refer	VERB
abrj-195	11	19	to	to	ADP
abrj-195	11	20	as	as	ADP
abrj-195	11	21	"	"	PUNCT
abrj-195	11	22	companies	company	NOUN
abrj-195	11	23	"	"	PUNCT
abrj-195	11	24	)	)	PUNCT
abrj-195	11	25	have	have	AUX
abrj-195	11	26	gained	gain	VERB
abrj-195	11	27	a	a	DET
abrj-195	11	28	dominant	dominant	ADJ
abrj-195	11	29	position	position	NOUN
abrj-195	11	30	in	in	ADP
abrj-195	11	31	the	the	DET
abrj-195	11	32	market	market	NOUN
abrj-195	11	33	competition	competition	NOUN
abrj-195	11	34	,	,	PUNCT
abrj-195	11	35	winning	win	VERB
abrj-195	11	36	the	the	DET
abrj-195	11	37	trust	trust	NOUN
abrj-195	11	38	and	and	CCONJ
abrj-195	11	39	favor	favor	NOUN
abrj-195	11	40	of	of	ADP
abrj-195	11	41	consumers	consumer	NOUN
abrj-195	11	42	.	.	PUNCT
abrj-195	12	1	as	as	ADP
abrj-195	12	2	an	an	DET
abrj-195	12	3	important	important	ADJ
abrj-195	12	4	part	part	NOUN
abrj-195	12	5	of	of	ADP
abrj-195	12	6	the	the	DET
abrj-195	12	7	local	local	ADJ
abrj-195	12	8	cosmetics	cosmetic	NOUN
abrj-195	12	9	industry	industry	NOUN
abrj-195	12	10	,	,	PUNCT
abrj-195	12	11	these	these	DET
abrj-195	12	12	companies	company	NOUN
abrj-195	12	13	have	have	AUX
abrj-195	12	14	encountered	encounter	VERB
abrj-195	12	15	unprecedented	unprecedented	ADJ
abrj-195	12	16	development	development	NOUN
abrj-195	12	17	opportunities	opportunity	NOUN
abrj-195	12	18	against	against	ADP
abrj-195	12	19	the	the	DET
abrj-195	12	20	backdrop	backdrop	NOUN
abrj-195	12	21	of	of	ADP
abrj-195	12	22	new	new	ADJ
abrj-195	12	23	media	medium	NOUN
abrj-195	12	24	,	,	PUNCT
abrj-195	12	25	while	while	SCONJ
abrj-195	12	26	also	also	ADV
abrj-195	12	27	facing	face	VERB
abrj-195	12	28	numerous	numerous	ADJ
abrj-195	12	29	challenges	challenge	NOUN
abrj-195	12	30	.	.	PUNCT
abrj-195	13	1	among	among	ADP
abrj-195	13	2	them	they	PRON
abrj-195	13	3	,	,	PUNCT
abrj-195	13	4	crisis	crisis	NOUN
abrj-195	13	5	management	management	NOUN
abrj-195	13	6	has	have	AUX
abrj-195	13	7	become	become	VERB
abrj-195	13	8	an	an	DET
abrj-195	13	9	important	important	ADJ
abrj-195	13	10	issue	issue	NOUN
abrj-195	13	11	that	that	SCONJ
abrj-195	13	12	companies	company	NOUN
abrj-195	13	13	must	must	AUX
abrj-195	13	14	confront	confront	VERB
abrj-195	13	15	.	.	PUNCT
abrj-195	14	1	in	in	ADP
abrj-195	14	2	the	the	DET
abrj-195	14	3	new	new	ADJ
abrj-195	14	4	media	medium	NOUN
abrj-195	14	5	environment	environment	NOUN
abrj-195	14	6	,	,	PUNCT
abrj-195	14	7	especially	especially	ADV
abrj-195	14	8	with	with	ADP
abrj-195	14	9	the	the	DET
abrj-195	14	10	information	information	NOUN
abrj-195	14	11	dissemination	dissemination	NOUN
abrj-195	14	12	represented	represent	VERB
abrj-195	14	13	by	by	ADP
abrj-195	14	14	social	social	ADJ
abrj-195	14	15	platforms	platform	NOUN
abrj-195	14	16	and	and	CCONJ
abrj-195	14	17	mobile	mobile	ADJ
abrj-195	14	18	media	medium	NOUN
abrj-195	14	19	,	,	PUNCT
abrj-195	14	20	the	the	DET
abrj-195	14	21	speed	speed	NOUN
abrj-195	14	22	is	be	AUX
abrj-195	14	23	fast	fast	ADJ
abrj-195	14	24	and	and	CCONJ
abrj-195	14	25	the	the	DET
abrj-195	14	26	coverage	coverage	NOUN
abrj-195	14	27	is	be	AUX
abrj-195	14	28	wide	wide	ADJ
abrj-195	14	29	,	,	PUNCT
abrj-195	14	30	which	which	PRON
abrj-195	14	31	can	can	AUX
abrj-195	14	32	make	make	VERB
abrj-195	14	33	the	the	DET
abrj-195	14	34	occurrence	occurrence	NOUN
abrj-195	14	35	and	and	CCONJ
abrj-195	14	36	spread	spread	VERB
abrj-195	14	37	of	of	ADP
abrj-195	14	38	crisis	crisis	NOUN
abrj-195	14	39	events	event	NOUN
abrj-195	14	40	more	more	ADV
abrj-195	14	41	rapid	rapid	ADJ
abrj-195	14	42	and	and	CCONJ
abrj-195	14	43	extensive	extensive	ADJ
abrj-195	14	44	.	.	PUNCT
abrj-195	15	1	due	due	ADP
abrj-195	15	2	to	to	ADP
abrj-195	15	3	a	a	DET
abrj-195	15	4	late	late	ADJ
abrj-195	15	5	start	start	NOUN
abrj-195	15	6	,	,	PUNCT
abrj-195	15	7	companies	company	NOUN
abrj-195	15	8	often	often	ADV
abrj-195	15	9	have	have	VERB
abrj-195	15	10	a	a	DET
abrj-195	15	11	relatively	relatively	ADV
abrj-195	15	12	weak	weak	ADJ
abrj-195	15	13	brand	brand	NOUN
abrj-195	15	14	influence	influence	NOUN
abrj-195	15	15	.	.	PUNCT
abrj-195	16	1	in	in	ADP
abrj-195	16	2	the	the	DET
abrj-195	16	3	event	event	NOUN
abrj-195	16	4	of	of	ADP
abrj-195	16	5	a	a	DET
abrj-195	16	6	crisis	crisis	NOUN
abrj-195	16	7	,	,	PUNCT
abrj-195	16	8	they	they	PRON
abrj-195	16	9	are	be	AUX
abrj-195	16	10	more	more	ADV
abrj-195	16	11	likely	likely	ADJ
abrj-195	16	12	to	to	PART
abrj-195	16	13	face	face	VERB
abrj-195	16	14	public	public	ADJ
abrj-195	16	15	scrutiny	scrutiny	NOUN
abrj-195	16	16	and	and	CCONJ
abrj-195	16	17	attacks	attack	NOUN
abrj-195	16	18	.	.	PUNCT
abrj-195	17	1	therefore	therefore	ADV
abrj-195	17	2	,	,	PUNCT
abrj-195	17	3	how	how	SCONJ
abrj-195	17	4	to	to	PART
abrj-195	17	5	formulate	formulate	VERB
abrj-195	17	6	effective	effective	ADJ
abrj-195	17	7	crisis	crisis	NOUN
abrj-195	17	8	management	management	NOUN
abrj-195	17	9	strategies	strategy	NOUN
abrj-195	17	10	under	under	ADP
abrj-195	17	11	the	the	DET
abrj-195	17	12	backdrop	backdrop	NOUN
abrj-195	17	13	of	of	ADP
abrj-195	17	14	new	new	ADJ
abrj-195	17	15	media	medium	NOUN
abrj-195	17	16	,	,	PUNCT
abrj-195	17	17	to	to	PART
abrj-195	17	18	respond	respond	VERB
abrj-195	17	19	to	to	ADP
abrj-195	17	20	and	and	CCONJ
abrj-195	17	21	handle	handle	VERB
abrj-195	17	22	crisis	crisis	NOUN
abrj-195	17	23	events	event	NOUN
abrj-195	17	24	in	in	ADP
abrj-195	17	25	a	a	DET
abrj-195	17	26	timely	timely	ADJ
abrj-195	17	27	manner	manner	NOUN
abrj-195	17	28	,	,	PUNCT
abrj-195	17	29	and	and	CCONJ
abrj-195	17	30	to	to	PART
abrj-195	17	31	protect	protect	VERB
abrj-195	17	32	brand	brand	NOUN
abrj-195	17	33	reputation	reputation	NOUN
abrj-195	17	34	and	and	CCONJ
abrj-195	17	35	image	image	NOUN
abrj-195	17	36	has	have	AUX
abrj-195	17	37	become	become	VERB
abrj-195	17	38	an	an	DET
abrj-195	17	39	urgent	urgent	ADJ
abrj-195	17	40	issue	issue	NOUN
abrj-195	17	41	for	for	SCONJ
abrj-195	17	42	businesses	business	NOUN
abrj-195	17	43	to	to	PART
abrj-195	17	44	address	address	VERB
abrj-195	17	45	.	.	PUNCT
abrj-195	18	1	in	in	ADP
abrj-195	18	2	recent	recent	ADJ
abrj-195	18	3	years	year	NOUN
abrj-195	18	4	,	,	PUNCT
abrj-195	18	5	the	the	DET
abrj-195	18	6	performance	performance	NOUN
abrj-195	18	7	of	of	ADP
abrj-195	18	8	companies	company	NOUN
abrj-195	18	9	in	in	ADP
abrj-195	18	10	the	the	DET
abrj-195	18	11	market	market	NOUN
abrj-195	18	12	has	have	AUX
abrj-195	18	13	become	become	VERB
abrj-195	18	14	increasingly	increasingly	ADV
abrj-195	18	15	prominent	prominent	ADJ
abrj-195	18	16	,	,	PUNCT
abrj-195	18	17	with	with	ADP
abrj-195	18	18	many	many	ADJ
abrj-195	18	19	brands	brand	NOUN
abrj-195	18	20	successfully	successfully	ADV
abrj-195	18	21	shaping	shape	VERB
abrj-195	18	22	unique	unique	ADJ
abrj-195	18	23	brand	brand	NOUN
abrj-195	18	24	images	image	NOUN
abrj-195	18	25	through	through	ADP
abrj-195	18	26	new	new	ADJ
abrj-195	18	27	media	medium	NOUN
abrj-195	18	28	platforms	platform	NOUN
abrj-195	18	29	,	,	PUNCT
abrj-195	18	30	winning	win	VERB
abrj-195	18	31	over	over	ADP
abrj-195	18	32	consumer	consumer	NOUN
abrj-195	18	33	favor	favor	NOUN
abrj-195	18	34	.	.	PUNCT
abrj-195	19	1	however	however	ADV
abrj-195	19	2	,	,	PUNCT
abrj-195	19	3	there	there	PRON
abrj-195	19	4	are	be	VERB
abrj-195	19	5	also	also	ADV
abrj-195	19	6	instances	instance	NOUN
abrj-195	19	7	where	where	SCONJ
abrj-195	19	8	some	some	DET
abrj-195	19	9	brands	brand	NOUN
abrj-195	19	10	have	have	AUX
abrj-195	19	11	suffered	suffer	VERB
abrj-195	19	12	significant	significant	ADJ
abrj-195	19	13	losses	loss	NOUN
abrj-195	19	14	due	due	ADJ
abrj-195	19	15	to	to	ADP
abrj-195	19	16	improper	improper	ADJ
abrj-195	19	17	handling	handling	NOUN
abrj-195	19	18	of	of	ADP
abrj-195	19	19	crisis	crisis	NOUN
abrj-195	19	20	events	event	NOUN
abrj-195	19	21	.	.	PUNCT
abrj-195	20	1	the	the	DET
abrj-195	20	2	florasis	florasis	NOUN
abrj-195	20	3	(	(	PUNCT
abrj-195	20	4	cosmetics	cosmetic	NOUN
abrj-195	20	5	brand	brand	NOUN
abrj-195	20	6	)	)	PUNCT
abrj-195	20	7	incident	incident	NOUN
abrj-195	20	8	is	be	AUX
abrj-195	20	9	a	a	DET
abrj-195	20	10	typical	typical	ADJ
abrj-195	20	11	case	case	NOUN
abrj-195	20	12	in	in	ADP
abrj-195	20	13	point	point	NOUN
abrj-195	20	14	,	,	PUNCT
abrj-195	20	15	which	which	PRON
abrj-195	20	16	has	have	AUX
abrj-195	20	17	triggered	trigger	VERB
abrj-195	20	18	widespread	widespread	ADJ
abrj-195	20	19	attention	attention	NOUN
abrj-195	20	20	and	and	CCONJ
abrj-195	20	21	discussion	discussion	NOUN
abrj-195	20	22	,	,	PUNCT
abrj-195	20	23	and	and	CCONJ
abrj-195	20	24	also	also	ADV
abrj-195	20	25	exposed	expose	VERB
abrj-195	20	26	the	the	DET
abrj-195	20	27	inadequacies	inadequacy	NOUN
abrj-195	20	28	of	of	ADP
abrj-195	20	29	companies	company	NOUN
abrj-195	20	30	in	in	ADP
abrj-195	20	31	crisis	crisis	NOUN
abrj-195	20	32	management	management	NOUN
abrj-195	20	33	.	.	PUNCT
abrj-195	21	1	based	base	VERB
abrj-195	21	2	on	on	ADP
abrj-195	21	3	this	this	PRON
abrj-195	21	4	,	,	PUNCT
abrj-195	21	5	this	this	DET
abrj-195	21	6	study	study	NOUN
abrj-195	21	7	focuses	focus	VERB
abrj-195	21	8	on	on	ADP
abrj-195	21	9	the	the	DET
abrj-195	21	10	crisis	crisis	NOUN
abrj-195	21	11	management	management	NOUN
abrj-195	21	12	strategies	strategy	NOUN
abrj-195	21	13	of	of	ADP
abrj-195	21	14	companies	company	NOUN
abrj-195	21	15	in	in	ADP
abrj-195	21	16	the	the	DET
abrj-195	21	17	context	context	NOUN
abrj-195	21	18	of	of	ADP
abrj-195	21	19	new	new	ADJ
abrj-195	21	20	media	medium	NOUN
abrj-195	21	21	,	,	PUNCT
abrj-195	21	22	using	use	VERB
abrj-195	21	23	the	the	DET
abrj-195	21	24	florasis	florasis	NOUN
abrj-195	21	25	incident	incident	NOUN
abrj-195	21	26	as	as	ADP
abrj-195	21	27	a	a	DET
abrj-195	21	28	case	case	NOUN
abrj-195	21	29	study	study	NOUN
abrj-195	21	30	for	for	ADP
abrj-195	21	31	in	in	ADP
abrj-195	21	32	-	-	PUNCT
abrj-195	21	33	depth	depth	NOUN
abrj-195	21	34	analysis	analysis	NOUN
abrj-195	21	35	.	.	PUNCT
abrj-195	22	1	the	the	DET
abrj-195	22	2	aim	aim	NOUN
abrj-195	22	3	is	be	AUX
abrj-195	22	4	to	to	PART
abrj-195	22	5	reveal	reveal	VERB
abrj-195	22	6	the	the	DET
abrj-195	22	7	current	current	ADJ
abrj-195	22	8	situation	situation	NOUN
abrj-195	22	9	and	and	CCONJ
abrj-195	22	10	issues	issue	NOUN
abrj-195	22	11	of	of	ADP
abrj-195	22	12	corporate	corporate	ADJ
abrj-195	22	13	crisis	crisis	NOUN
abrj-195	22	14	management	management	NOUN
abrj-195	22	15	in	in	ADP
abrj-195	22	16	the	the	DET
abrj-195	22	17	new	new	ADJ
abrj-195	22	18	media	medium	NOUN
abrj-195	22	19	environment	environment	NOUN
abrj-195	22	20	and	and	CCONJ
abrj-195	22	21	to	to	PART
abrj-195	22	22	propose	propose	VERB
abrj-195	22	23	targeted	target	VERB
abrj-195	22	24	strategic	strategic	ADJ
abrj-195	22	25	recommendations	recommendation	NOUN
abrj-195	22	26	.	.	PUNCT
abrj-195	23	1	through	through	ADP
abrj-195	23	2	this	this	DET
abrj-195	23	3	research	research	NOUN
abrj-195	23	4	,	,	PUNCT
abrj-195	23	5	it	it	PRON
abrj-195	23	6	is	be	AUX
abrj-195	23	7	expected	expect	VERB
abrj-195	23	8	to	to	PART
abrj-195	23	9	construct	construct	VERB
abrj-195	23	10	a	a	DET
abrj-195	23	11	robust	robust	ADJ
abrj-195	23	12	and	and	CCONJ
abrj-195	23	13	enduring	endure	VERB
abrj-195	23	14	crisis	crisis	NOUN
abrj-195	23	15	management	management	NOUN
abrj-195	23	16	system	system	NOUN
abrj-195	23	17	for	for	ADP
abrj-195	23	18	companies	company	NOUN
abrj-195	23	19	in	in	ADP
abrj-195	23	20	the	the	DET
abrj-195	23	21	era	era	NOUN
abrj-195	23	22	of	of	ADP
abrj-195	23	23	new	new	ADJ
abrj-195	23	24	media	medium	NOUN
abrj-195	23	25	,	,	PUNCT
abrj-195	23	26	providing	provide	VERB
abrj-195	23	27	solid	solid	ADJ
abrj-195	23	28	theoretical	theoretical	ADJ
abrj-195	23	29	support	support	NOUN
abrj-195	23	30	and	and	CCONJ
abrj-195	23	31	practical	practical	ADJ
abrj-195	23	32	guidance	guidance	NOUN
abrj-195	23	33	,	,	PUNCT
abrj-195	23	34	helping	help	VERB
abrj-195	23	35	companies	company	NOUN
abrj-195	23	36	to	to	PART
abrj-195	23	37	navigate	navigate	VERB
abrj-195	23	38	the	the	DET
abrj-195	23	39	complex	complex	ADJ
abrj-195	23	40	and	and	CCONJ
abrj-195	23	41	ever	ever	ADV
abrj-195	23	42	-	-	PUNCT
abrj-195	23	43	changing	change	VERB
abrj-195	23	44	market	market	NOUN
abrj-195	23	45	environment	environment	NOUN
abrj-195	23	46	with	with	ADP
abrj-195	23	47	stability	stability	NOUN
abrj-195	23	48	.	.	PUNCT
abrj-195	24	1	nowadays	nowadays	ADV
abrj-195	24	2	,	,	PUNCT
abrj-195	24	3	research	research	NOUN
abrj-195	24	4	related	relate	VERB
abrj-195	24	5	to	to	ADP
abrj-195	24	6	crisis	crisis	NOUN
abrj-195	24	7	management	management	NOUN
abrj-195	24	8	.	.	PUNCT
abrj-195	25	1	the	the	DET
abrj-195	25	2	academic	academic	ADJ
abrj-195	25	3	and	and	CCONJ
abrj-195	25	4	business	business	NOUN
abrj-195	25	5	communities	community	NOUN
abrj-195	25	6	are	be	AUX
abrj-195	25	7	increasingly	increasingly	ADV
abrj-195	25	8	engaged	engage	VERB
abrj-195	25	9	in	in	ADP
abrj-195	25	10	intense	intense	ADJ
abrj-195	25	11	discussions	discussion	NOUN
abrj-195	25	12	about	about	ADP
abrj-195	25	13	the	the	DET
abrj-195	25	14	concept	concept	NOUN
abrj-195	25	15	and	and	CCONJ
abrj-195	25	16	practical	practical	ADJ
abrj-195	25	17	issues	issue	NOUN
abrj-195	25	18	of	of	ADP
abrj-195	25	19	crisis	crisis	NOUN
abrj-195	25	20	management	management	NOUN
abrj-195	25	21	,	,	PUNCT
abrj-195	25	22	which	which	PRON
abrj-195	25	23	has	have	AUX
abrj-195	25	24	drawn	draw	VERB
abrj-195	25	25	widespread	widespread	ADJ
abrj-195	25	26	attention	attention	NOUN
abrj-195	25	27	.	.	PUNCT
abrj-195	26	1	regarding	regard	VERB
abrj-195	26	2	the	the	DET
abrj-195	26	3	definition	definition	NOUN
abrj-195	26	4	of	of	ADP
abrj-195	26	5	crisis	crisis	NOUN
abrj-195	26	6	management	management	NOUN
abrj-195	26	7	,	,	PUNCT
abrj-195	26	8	different	different	ADJ
abrj-195	26	9	scholars	scholar	NOUN
abrj-195	26	10	have	have	AUX
abrj-195	26	11	provided	provide	VERB
abrj-195	26	12	various	various	ADJ
abrj-195	26	13	perspectives	perspective	NOUN
abrj-195	26	14	.	.	PUNCT
abrj-195	27	1	steven	steven	PROPN
abrj-195	27	2	fink	fink	PROPN
abrj-195	27	3	(	(	PUNCT
abrj-195	27	4	1989	1989	NUM
abrj-195	27	5	)	)	PUNCT
abrj-195	27	6	emphasized	emphasize	VERB
abrj-195	27	7	that	that	SCONJ
abrj-195	27	8	analyzing	analyze	VERB
abrj-195	27	9	crisis	crisis	NOUN
abrj-195	27	10	issues	issue	NOUN
abrj-195	27	11	is	be	AUX
abrj-195	27	12	a	a	DET
abrj-195	27	13	prerequisite	prerequisite	NOUN
abrj-195	27	14	for	for	ADP
abrj-195	27	15	crisis	crisis	NOUN
abrj-195	27	16	management	management	NOUN
abrj-195	27	17	.	.	PUNCT
abrj-195	28	1	in	in	ADP
abrj-195	28	2	his	his	PRON
abrj-195	28	3	book	book	NOUN
abrj-195	28	4	"	"	PUNCT
abrj-195	28	5	crisis	crisis	NOUN
abrj-195	28	6	management	management	NOUN
abrj-195	28	7	,	,	PUNCT
abrj-195	28	8	"	"	PUNCT
abrj-195	28	9	he	he	PRON
abrj-195	28	10	pointed	point	VERB
abrj-195	28	11	out	out	ADP
abrj-195	28	12	that	that	SCONJ
abrj-195	28	13	crisis	crisis	NOUN
abrj-195	28	14	management	management	NOUN
abrj-195	28	15	involves	involve	VERB
abrj-195	28	16	actions	action	NOUN
abrj-195	28	17	such	such	ADJ
abrj-195	28	18	as	as	ADP
abrj-195	28	19	predicting	predict	VERB
abrj-195	28	20	,	,	PUNCT
abrj-195	28	21	resolving	resolving	NOUN
abrj-195	28	22	,	,	PUNCT
abrj-195	28	23	analyzing	analyzing	NOUN
abrj-195	28	24	,	,	PUNCT
abrj-195	28	25	and	and	CCONJ
abrj-195	28	26	preventing	prevent	VERB
abrj-195	28	27	crisis	crisis	NOUN
abrj-195	28	28	factors	factor	NOUN
abrj-195	28	29	.	.	PUNCT
abrj-195	29	1	it	it	PRON
abrj-195	29	2	encompasses	encompass	VERB
abrj-195	29	3	various	various	ADJ
abrj-195	29	4	aspects	aspect	NOUN
abrj-195	29	5	including	include	VERB
abrj-195	29	6	nature	nature	NOUN
abrj-195	29	7	,	,	PUNCT
abrj-195	29	8	law	law	NOUN
abrj-195	29	9	,	,	PUNCT
abrj-195	29	10	politics	politic	NOUN
abrj-195	29	11	,	,	PUNCT
abrj-195	29	12	and	and	CCONJ
abrj-195	29	13	more	more	ADV
abrj-195	29	14	,	,	PUNCT
abrj-195	29	15	mailto:2759209526@qq.com	mailto:2759209526@qq.com	X
abrj-195	29	16	mailto:18875991570@qq.com	mailto:18875991570@qq.com	PROPN
abrj-195	29	17	mailto:13610394876@139.com	mailto:13610394876@139.com	PROPN
abrj-195	30	1	https://www.doi.org/10.55220/25766759.195	https://www.doi.org/10.55220/25766759.195	PROPN
abrj-195	30	2	asian	asian	PROPN
abrj-195	30	3	business	business	PROPN
abrj-195	30	4	research	research	NOUN
abrj-195	30	5	journal	journal	NOUN
abrj-195	30	6	,	,	PUNCT
abrj-195	30	7	2024	2024	NUM
abrj-195	30	8	,	,	PUNCT
abrj-195	30	9	9	9	NUM
abrj-195	30	10	:	:	SYM
abrj-195	30	11	64	64	NUM
abrj-195	30	12	-	-	SYM
abrj-195	30	13	71	71	NUM
abrj-195	30	14	65	65	NUM
abrj-195	30	15	©	©	ADP
abrj-195	30	16	2024	2024	NUM
abrj-195	30	17	by	by	ADP
abrj-195	30	18	the	the	DET
abrj-195	30	19	authors	author	NOUN
abrj-195	30	20	;	;	PUNCT
abrj-195	30	21	licensee	licensee	NOUN
abrj-195	30	22	eastern	eastern	ADJ
abrj-195	30	23	centre	centre	NOUN
abrj-195	30	24	of	of	ADP
abrj-195	30	25	science	science	NOUN
abrj-195	30	26	and	and	CCONJ
abrj-195	30	27	education	education	NOUN
abrj-195	30	28	,	,	PUNCT
abrj-195	30	29	usa	usa	PROPN
abrj-195	30	30	with	with	ADP
abrj-195	30	31	the	the	DET
abrj-195	30	32	aim	aim	NOUN
abrj-195	30	33	of	of	ADP
abrj-195	30	34	systematically	systematically	ADV
abrj-195	30	35	eliminating	eliminate	VERB
abrj-195	30	36	uncertainty	uncertainty	NOUN
abrj-195	30	37	and	and	CCONJ
abrj-195	30	38	risk	risk	NOUN
abrj-195	30	39	,	,	PUNCT
abrj-195	30	40	allowing	allow	VERB
abrj-195	30	41	companies	company	NOUN
abrj-195	30	42	to	to	PART
abrj-195	30	43	better	well	ADV
abrj-195	30	44	control	control	VERB
abrj-195	30	45	their	their	PRON
abrj-195	30	46	own	own	ADJ
abrj-195	30	47	development	development	NOUN
abrj-195	30	48	.	.	PUNCT
abrj-195	31	1	green	green	PROPN
abrj-195	31	2	(	(	PUNCT
abrj-195	31	3	1992	1992	NUM
abrj-195	31	4	)	)	PUNCT
abrj-195	31	5	focused	focus	VERB
abrj-195	31	6	more	more	ADV
abrj-195	31	7	on	on	ADP
abrj-195	31	8	the	the	DET
abrj-195	31	9	control	control	NOUN
abrj-195	31	10	after	after	SCONJ
abrj-195	31	11	a	a	DET
abrj-195	31	12	crisis	crisis	NOUN
abrj-195	31	13	occurs	occur	VERB
abrj-195	31	14	,	,	PUNCT
abrj-195	31	15	striving	strive	VERB
abrj-195	31	16	to	to	PART
abrj-195	31	17	minimize	minimize	VERB
abrj-195	31	18	losses	loss	NOUN
abrj-195	31	19	and	and	CCONJ
abrj-195	31	20	regain	regain	VERB
abrj-195	31	21	control	control	NOUN
abrj-195	31	22	of	of	ADP
abrj-195	31	23	the	the	DET
abrj-195	31	24	situation	situation	NOUN
abrj-195	31	25	.	.	PUNCT
abrj-195	32	1	heath	heath	PROPN
abrj-195	32	2	(	(	PUNCT
abrj-195	32	3	1998	1998	NUM
abrj-195	32	4	)	)	PUNCT
abrj-195	32	5	believes	believe	VERB
abrj-195	32	6	that	that	SCONJ
abrj-195	32	7	crisis	crisis	NOUN
abrj-195	32	8	management	management	NOUN
abrj-195	32	9	is	be	AUX
abrj-195	32	10	the	the	DET
abrj-195	32	11	ability	ability	NOUN
abrj-195	32	12	to	to	PART
abrj-195	32	13	handle	handle	VERB
abrj-195	32	14	emergencies	emergency	NOUN
abrj-195	32	15	that	that	PRON
abrj-195	32	16	could	could	AUX
abrj-195	32	17	potentially	potentially	ADV
abrj-195	32	18	harm	harm	VERB
abrj-195	32	19	the	the	DET
abrj-195	32	20	organization	organization	NOUN
abrj-195	32	21	,	,	PUNCT
abrj-195	32	22	aiming	aim	VERB
abrj-195	32	23	to	to	PART
abrj-195	32	24	help	help	VERB
abrj-195	32	25	businesses	business	NOUN
abrj-195	32	26	overcome	overcome	VERB
abrj-195	32	27	the	the	DET
abrj-195	32	28	psychological	psychological	ADJ
abrj-195	32	29	barriers	barrier	NOUN
abrj-195	32	30	presented	present	VERB
abrj-195	32	31	by	by	ADP
abrj-195	32	32	unpredictable	unpredictable	ADJ
abrj-195	32	33	events	event	NOUN
abrj-195	32	34	.	.	PUNCT
abrj-195	33	1	faulkner	faulkner	NOUN
abrj-195	33	2	(	(	PUNCT
abrj-195	33	3	2011	2011	NUM
abrj-195	33	4	)	)	PUNCT
abrj-195	33	5	further	far	ADV
abrj-195	33	6	proposed	propose	VERB
abrj-195	33	7	that	that	SCONJ
abrj-195	33	8	crisis	crisis	NOUN
abrj-195	33	9	management	management	NOUN
abrj-195	33	10	includes	include	VERB
abrj-195	33	11	two	two	NUM
abrj-195	33	12	phases	phase	NOUN
abrj-195	33	13	:	:	PUNCT
abrj-195	33	14	before	before	ADP
abrj-195	33	15	and	and	CCONJ
abrj-195	33	16	after	after	ADP
abrj-195	33	17	the	the	DET
abrj-195	33	18	outbreak	outbreak	NOUN
abrj-195	33	19	of	of	ADP
abrj-195	33	20	a	a	DET
abrj-195	33	21	crisis	crisis	NOUN
abrj-195	33	22	.	.	PUNCT
abrj-195	34	1	it	it	PRON
abrj-195	34	2	requires	require	VERB
abrj-195	34	3	effective	effective	ADJ
abrj-195	34	4	control	control	NOUN
abrj-195	34	5	and	and	CCONJ
abrj-195	34	6	early	early	ADJ
abrj-195	34	7	warning	warning	NOUN
abrj-195	34	8	before	before	ADP
abrj-195	34	9	the	the	DET
abrj-195	34	10	crisis	crisis	NOUN
abrj-195	34	11	,	,	PUNCT
abrj-195	34	12	and	and	CCONJ
abrj-195	34	13	the	the	DET
abrj-195	34	14	implementation	implementation	NOUN
abrj-195	34	15	of	of	ADP
abrj-195	34	16	proactive	proactive	ADJ
abrj-195	34	17	response	response	NOUN
abrj-195	34	18	strategies	strategy	NOUN
abrj-195	34	19	afterward	afterward	ADV
abrj-195	34	20	.	.	PUNCT
abrj-195	35	1	both	both	DET
abrj-195	35	2	jaques	jaque	NOUN
abrj-195	35	3	(	(	PUNCT
abrj-195	35	4	2007	2007	NUM
abrj-195	35	5	)	)	PUNCT
abrj-195	35	6	and	and	CCONJ
abrj-195	35	7	benoit	benoit	NOUN
abrj-195	35	8	(	(	PUNCT
abrj-195	35	9	2017	2017	NUM
abrj-195	35	10	)	)	PUNCT
abrj-195	35	11	emphasize	emphasize	VERB
abrj-195	35	12	that	that	SCONJ
abrj-195	35	13	the	the	DET
abrj-195	35	14	core	core	NOUN
abrj-195	35	15	of	of	ADP
abrj-195	35	16	crisis	crisis	NOUN
abrj-195	35	17	management	management	NOUN
abrj-195	35	18	is	be	AUX
abrj-195	35	19	to	to	PART
abrj-195	35	20	effectively	effectively	ADV
abrj-195	35	21	control	control	VERB
abrj-195	35	22	the	the	DET
abrj-195	35	23	situation	situation	NOUN
abrj-195	35	24	,	,	PUNCT
abrj-195	35	25	mitigate	mitigate	VERB
abrj-195	35	26	losses	loss	NOUN
abrj-195	35	27	,	,	PUNCT
abrj-195	35	28	and	and	CCONJ
abrj-195	35	29	effectively	effectively	ADV
abrj-195	35	30	respond	respond	VERB
abrj-195	35	31	to	to	ADP
abrj-195	35	32	potential	potential	ADJ
abrj-195	35	33	risks	risk	NOUN
abrj-195	35	34	.	.	PUNCT
abrj-195	36	1	additionally	additionally	ADV
abrj-195	36	2	,	,	PUNCT
abrj-195	36	3	scholars	scholar	NOUN
abrj-195	36	4	have	have	AUX
abrj-195	36	5	also	also	ADV
abrj-195	36	6	studied	study	VERB
abrj-195	36	7	crisis	crisis	NOUN
abrj-195	36	8	management	management	NOUN
abrj-195	36	9	from	from	ADP
abrj-195	36	10	the	the	DET
abrj-195	36	11	perspective	perspective	NOUN
abrj-195	36	12	of	of	ADP
abrj-195	36	13	the	the	DET
abrj-195	36	14	crisis	crisis	NOUN
abrj-195	36	15	management	management	NOUN
abrj-195	36	16	process	process	NOUN
abrj-195	36	17	.	.	PUNCT
abrj-195	37	1	for	for	ADP
abrj-195	37	2	instance	instance	NOUN
abrj-195	37	3	,	,	PUNCT
abrj-195	37	4	fred	fred	PROPN
abrj-195	37	5	et	et	PROPN
abrj-195	37	6	al	al	PROPN
abrj-195	37	7	.	.	PROPN
abrj-195	38	1	(	(	PUNCT
abrj-195	38	2	2019	2019	NUM
abrj-195	38	3	)	)	PUNCT
abrj-195	38	4	pointed	point	VERB
abrj-195	38	5	out	out	ADP
abrj-195	38	6	that	that	SCONJ
abrj-195	38	7	crisis	crisis	NOUN
abrj-195	38	8	management	management	NOUN
abrj-195	38	9	involves	involve	VERB
abrj-195	38	10	a	a	DET
abrj-195	38	11	series	series	NOUN
abrj-195	38	12	of	of	ADP
abrj-195	38	13	measures	measure	NOUN
abrj-195	38	14	or	or	CCONJ
abrj-195	38	15	actions	action	NOUN
abrj-195	38	16	before	before	ADP
abrj-195	38	17	and	and	CCONJ
abrj-195	38	18	after	after	SCONJ
abrj-195	38	19	a	a	DET
abrj-195	38	20	crisis	crisis	NOUN
abrj-195	38	21	occurs	occur	VERB
abrj-195	38	22	.	.	PUNCT
abrj-195	39	1	these	these	DET
abrj-195	39	2	studies	study	NOUN
abrj-195	39	3	not	not	PART
abrj-195	39	4	only	only	ADV
abrj-195	39	5	deepen	deepen	VERB
abrj-195	39	6	our	our	PRON
abrj-195	39	7	understanding	understanding	NOUN
abrj-195	39	8	of	of	ADP
abrj-195	39	9	the	the	DET
abrj-195	39	10	concept	concept	NOUN
abrj-195	39	11	of	of	ADP
abrj-195	39	12	crisis	crisis	NOUN
abrj-195	39	13	management	management	NOUN
abrj-195	39	14	but	but	CCONJ
abrj-195	39	15	also	also	ADV
abrj-195	39	16	provide	provide	VERB
abrj-195	39	17	theoretical	theoretical	ADJ
abrj-195	39	18	guidance	guidance	NOUN
abrj-195	39	19	for	for	SCONJ
abrj-195	39	20	enterprises	enterprise	NOUN
abrj-195	39	21	to	to	PART
abrj-195	39	22	deal	deal	VERB
abrj-195	39	23	with	with	ADP
abrj-195	39	24	crises	crisis	NOUN
abrj-195	39	25	in	in	ADP
abrj-195	39	26	practice	practice	NOUN
abrj-195	39	27	.	.	PUNCT
abrj-195	40	1	chinese	chinese	ADJ
abrj-195	40	2	scholar	scholar	NOUN
abrj-195	40	3	zeng	zeng	PROPN
abrj-195	40	4	(	(	PUNCT
abrj-195	40	5	2014	2014	NUM
abrj-195	40	6	)	)	PUNCT
abrj-195	40	7	conducted	conduct	VERB
abrj-195	40	8	research	research	NOUN
abrj-195	40	9	on	on	ADP
abrj-195	40	10	the	the	DET
abrj-195	40	11	measures	measure	NOUN
abrj-195	40	12	that	that	PRON
abrj-195	40	13	enterprises	enterprise	NOUN
abrj-195	40	14	should	should	AUX
abrj-195	40	15	take	take	VERB
abrj-195	40	16	when	when	SCONJ
abrj-195	40	17	facing	face	VERB
abrj-195	40	18	product	product	NOUN
abrj-195	40	19	quality	quality	NOUN
abrj-195	40	20	crises	crisis	NOUN
abrj-195	40	21	.	.	PUNCT
abrj-195	41	1	he	he	PRON
abrj-195	41	2	tends	tend	VERB
abrj-195	41	3	to	to	PART
abrj-195	41	4	correctly	correctly	ADV
abrj-195	41	5	and	and	CCONJ
abrj-195	41	6	scientifically	scientifically	ADV
abrj-195	41	7	apply	apply	VERB
abrj-195	41	8	the	the	DET
abrj-195	41	9	knowledge	knowledge	NOUN
abrj-195	41	10	of	of	ADP
abrj-195	41	11	crisis	crisis	NOUN
abrj-195	41	12	management	management	NOUN
abrj-195	41	13	theory	theory	NOUN
abrj-195	41	14	to	to	PART
abrj-195	41	15	provide	provide	VERB
abrj-195	41	16	scientific	scientific	ADJ
abrj-195	41	17	and	and	CCONJ
abrj-195	41	18	correct	correct	ADJ
abrj-195	41	19	methods	method	NOUN
abrj-195	41	20	and	and	CCONJ
abrj-195	41	21	tools	tool	NOUN
abrj-195	41	22	for	for	SCONJ
abrj-195	41	23	enterprises	enterprise	NOUN
abrj-195	41	24	to	to	PART
abrj-195	41	25	quickly	quickly	ADV
abrj-195	41	26	overcome	overcome	VERB
abrj-195	41	27	the	the	DET
abrj-195	41	28	impact	impact	NOUN
abrj-195	41	29	of	of	ADP
abrj-195	41	30	the	the	DET
abrj-195	41	31	crisis	crisis	NOUN
abrj-195	41	32	.	.	PUNCT
abrj-195	42	1	this	this	PRON
abrj-195	42	2	enables	enable	VERB
abrj-195	42	3	effective	effective	ADJ
abrj-195	42	4	crisis	crisis	NOUN
abrj-195	42	5	management	management	NOUN
abrj-195	42	6	activities	activity	NOUN
abrj-195	42	7	,	,	PUNCT
abrj-195	42	8	allowing	allow	VERB
abrj-195	42	9	the	the	DET
abrj-195	42	10	enterprise	enterprise	NOUN
abrj-195	42	11	to	to	PART
abrj-195	42	12	successfully	successfully	ADV
abrj-195	42	13	extricate	extricate	VERB
abrj-195	42	14	itself	itself	PRON
abrj-195	42	15	from	from	ADP
abrj-195	42	16	the	the	DET
abrj-195	42	17	crisis	crisis	NOUN
abrj-195	42	18	and	and	CCONJ
abrj-195	42	19	gradually	gradually	ADV
abrj-195	42	20	resume	resume	VERB
abrj-195	42	21	production	production	NOUN
abrj-195	42	22	and	and	CCONJ
abrj-195	42	23	operations	operation	NOUN
abrj-195	42	24	.	.	PUNCT
abrj-195	43	1	zhu	zhu	X
abrj-195	43	2	(	(	PUNCT
abrj-195	43	3	2018	2018	NUM
abrj-195	43	4	)	)	PUNCT
abrj-195	43	5	pointed	point	VERB
abrj-195	43	6	out	out	ADP
abrj-195	43	7	that	that	SCONJ
abrj-195	43	8	companies	company	NOUN
abrj-195	43	9	should	should	AUX
abrj-195	43	10	establish	establish	VERB
abrj-195	43	11	a	a	DET
abrj-195	43	12	strong	strong	ADJ
abrj-195	43	13	sense	sense	NOUN
abrj-195	43	14	of	of	ADP
abrj-195	43	15	crisis	crisis	NOUN
abrj-195	43	16	management	management	NOUN
abrj-195	43	17	in	in	ADP
abrj-195	43	18	their	their	PRON
abrj-195	43	19	daily	daily	ADJ
abrj-195	43	20	operations	operation	NOUN
abrj-195	43	21	.	.	PUNCT
abrj-195	44	1	it	it	PRON
abrj-195	44	2	is	be	AUX
abrj-195	44	3	not	not	PART
abrj-195	44	4	wise	wise	ADJ
abrj-195	44	5	to	to	PART
abrj-195	44	6	passively	passively	ADV
abrj-195	44	7	wait	wait	VERB
abrj-195	44	8	for	for	SCONJ
abrj-195	44	9	a	a	DET
abrj-195	44	10	crisis	crisis	NOUN
abrj-195	44	11	to	to	PART
abrj-195	44	12	occur	occur	VERB
abrj-195	44	13	before	before	ADP
abrj-195	44	14	responding	respond	VERB
abrj-195	44	15	.	.	PUNCT
abrj-195	45	1	instead	instead	ADV
abrj-195	45	2	,	,	PUNCT
abrj-195	45	3	they	they	PRON
abrj-195	45	4	should	should	AUX
abrj-195	45	5	maintain	maintain	VERB
abrj-195	45	6	a	a	DET
abrj-195	45	7	high	high	ADJ
abrj-195	45	8	level	level	NOUN
abrj-195	45	9	of	of	ADP
abrj-195	45	10	vigilance	vigilance	NOUN
abrj-195	45	11	at	at	ADP
abrj-195	45	12	all	all	DET
abrj-195	45	13	times	time	NOUN
abrj-195	45	14	to	to	PART
abrj-195	45	15	effectively	effectively	ADV
abrj-195	45	16	prevent	prevent	VERB
abrj-195	45	17	crises	crisis	NOUN
abrj-195	45	18	.	.	PUNCT
abrj-195	46	1	in	in	ADP
abrj-195	46	2	summary	summary	NOUN
abrj-195	46	3	,	,	PUNCT
abrj-195	46	4	enterprises	enterprise	NOUN
abrj-195	46	5	should	should	AUX
abrj-195	46	6	adopt	adopt	VERB
abrj-195	46	7	a	a	DET
abrj-195	46	8	crisis	crisis	NOUN
abrj-195	46	9	management	management	NOUN
abrj-195	46	10	philosophy	philosophy	NOUN
abrj-195	46	11	that	that	PRON
abrj-195	46	12	prioritizes	prioritize	VERB
abrj-195	46	13	prevention	prevention	NOUN
abrj-195	46	14	,	,	PUNCT
abrj-195	46	15	always	always	ADV
abrj-195	46	16	staying	stay	VERB
abrj-195	46	17	alert	alert	ADJ
abrj-195	46	18	to	to	ADP
abrj-195	46	19	potential	potential	ADJ
abrj-195	46	20	risks	risk	NOUN
abrj-195	46	21	and	and	CCONJ
abrj-195	46	22	challenges	challenge	NOUN
abrj-195	46	23	.	.	PUNCT
abrj-195	47	1	qiao	qiao	NOUN
abrj-195	47	2	(	(	PUNCT
abrj-195	47	3	2022	2022	NUM
abrj-195	47	4	)	)	PUNCT
abrj-195	47	5	tends	tend	VERB
abrj-195	47	6	to	to	PART
abrj-195	47	7	focus	focus	VERB
abrj-195	47	8	on	on	ADP
abrj-195	47	9	constructive	constructive	ADJ
abrj-195	47	10	suggestions	suggestion	NOUN
abrj-195	47	11	for	for	ADP
abrj-195	47	12	corporate	corporate	ADJ
abrj-195	47	13	crisis	crisis	NOUN
abrj-195	47	14	management	management	NOUN
abrj-195	47	15	,	,	PUNCT
abrj-195	47	16	such	such	ADJ
abrj-195	47	17	as	as	ADP
abrj-195	47	18	establishing	establish	VERB
abrj-195	47	19	an	an	DET
abrj-195	47	20	early	early	ADJ
abrj-195	47	21	warning	warning	NOUN
abrj-195	47	22	system	system	NOUN
abrj-195	47	23	for	for	ADP
abrj-195	47	24	public	public	ADJ
abrj-195	47	25	opinion	opinion	NOUN
abrj-195	47	26	,	,	PUNCT
abrj-195	47	27	setting	set	VERB
abrj-195	47	28	up	up	ADP
abrj-195	47	29	a	a	DET
abrj-195	47	30	crisis	crisis	NOUN
abrj-195	47	31	public	public	ADJ
abrj-195	47	32	relations	relation	NOUN
abrj-195	47	33	team	team	NOUN
abrj-195	47	34	,	,	PUNCT
abrj-195	47	35	and	and	CCONJ
abrj-195	47	36	creating	create	VERB
abrj-195	47	37	a	a	DET
abrj-195	47	38	database	database	NOUN
abrj-195	47	39	of	of	ADP
abrj-195	47	40	crisis	crisis	NOUN
abrj-195	47	41	management	management	NOUN
abrj-195	47	42	cases	case	NOUN
abrj-195	47	43	.	.	PUNCT
abrj-195	48	1	he	he	PRON
abrj-195	48	2	believes	believe	VERB
abrj-195	48	3	that	that	SCONJ
abrj-195	48	4	these	these	DET
abrj-195	48	5	measures	measure	NOUN
abrj-195	48	6	will	will	AUX
abrj-195	48	7	provide	provide	VERB
abrj-195	48	8	some	some	DET
abrj-195	48	9	reference	reference	NOUN
abrj-195	48	10	and	and	CCONJ
abrj-195	48	11	support	support	NOUN
abrj-195	48	12	for	for	SCONJ
abrj-195	48	13	companies	company	NOUN
abrj-195	48	14	to	to	PART
abrj-195	48	15	carry	carry	VERB
abrj-195	48	16	out	out	ADP
abrj-195	48	17	crisis	crisis	NOUN
abrj-195	48	18	management	management	NOUN
abrj-195	48	19	work	work	NOUN
abrj-195	48	20	.	.	PUNCT
abrj-195	49	1	sun	sun	NOUN
abrj-195	49	2	(	(	PUNCT
abrj-195	49	3	2023	2023	NUM
abrj-195	49	4	)	)	PUNCT
abrj-195	49	5	believes	believe	VERB
abrj-195	49	6	that	that	SCONJ
abrj-195	49	7	improvisation	improvisation	NOUN
abrj-195	49	8	is	be	AUX
abrj-195	49	9	a	a	DET
abrj-195	49	10	way	way	NOUN
abrj-195	49	11	for	for	SCONJ
abrj-195	49	12	organizations	organization	NOUN
abrj-195	49	13	to	to	PART
abrj-195	49	14	creatively	creatively	ADV
abrj-195	49	15	use	use	VERB
abrj-195	49	16	knowledge	knowledge	NOUN
abrj-195	49	17	under	under	ADP
abrj-195	49	18	time	time	NOUN
abrj-195	49	19	pressure	pressure	NOUN
abrj-195	49	20	,	,	PUNCT
abrj-195	49	21	enabling	enable	VERB
abrj-195	49	22	them	they	PRON
abrj-195	49	23	to	to	PART
abrj-195	49	24	respond	respond	VERB
abrj-195	49	25	quickly	quickly	ADV
abrj-195	49	26	to	to	ADP
abrj-195	49	27	crises	crisis	NOUN
abrj-195	49	28	,	,	PUNCT
abrj-195	49	29	reduce	reduce	VERB
abrj-195	49	30	internal	internal	ADJ
abrj-195	49	31	analysis	analysis	NOUN
abrj-195	49	32	,	,	PUNCT
abrj-195	49	33	decision	decision	NOUN
abrj-195	49	34	-	-	PUNCT
abrj-195	49	35	making	making	NOUN
abrj-195	49	36	,	,	PUNCT
abrj-195	49	37	and	and	CCONJ
abrj-195	49	38	reaction	reaction	NOUN
abrj-195	49	39	time	time	NOUN
abrj-195	49	40	,	,	PUNCT
abrj-195	49	41	thereby	thereby	ADV
abrj-195	49	42	enhancing	enhance	VERB
abrj-195	49	43	the	the	DET
abrj-195	49	44	organization	organization	NOUN
abrj-195	49	45	’s	’s	PART
abrj-195	49	46	resilience	resilience	NOUN
abrj-195	49	47	and	and	CCONJ
abrj-195	49	48	adaptability	adaptability	NOUN
abrj-195	49	49	in	in	ADP
abrj-195	49	50	crises	crisis	NOUN
abrj-195	49	51	.	.	PUNCT
abrj-195	50	1	therefore	therefore	ADV
abrj-195	50	2	,	,	PUNCT
abrj-195	50	3	scholars	scholar	NOUN
abrj-195	50	4	regard	regard	VERB
abrj-195	50	5	organizational	organizational	ADJ
abrj-195	50	6	improvisation	improvisation	NOUN
abrj-195	50	7	as	as	ADP
abrj-195	50	8	an	an	DET
abrj-195	50	9	effective	effective	ADJ
abrj-195	50	10	method	method	NOUN
abrj-195	50	11	for	for	ADP
abrj-195	50	12	dealing	deal	VERB
abrj-195	50	13	with	with	ADP
abrj-195	50	14	emergencies	emergency	NOUN
abrj-195	50	15	,	,	PUNCT
abrj-195	50	16	and	and	CCONJ
abrj-195	50	17	strong	strong	ADJ
abrj-195	50	18	improvisational	improvisational	ADJ
abrj-195	50	19	capabilities	capability	NOUN
abrj-195	50	20	are	be	AUX
abrj-195	50	21	the	the	DET
abrj-195	50	22	prerequisite	prerequisite	NOUN
abrj-195	50	23	for	for	ADP
abrj-195	50	24	a	a	DET
abrj-195	50	25	company	company	NOUN
abrj-195	50	26	’s	’s	PART
abrj-195	50	27	continued	continue	VERB
abrj-195	50	28	survival	survival	NOUN
abrj-195	50	29	and	and	CCONJ
abrj-195	50	30	development	development	NOUN
abrj-195	50	31	in	in	ADP
abrj-195	50	32	crises	crisis	NOUN
abrj-195	50	33	.	.	PUNCT
abrj-195	51	1	2	2	X
abrj-195	51	2	.	.	X
abrj-195	51	3	concepts	concept	NOUN
abrj-195	51	4	and	and	CCONJ
abrj-195	51	5	theories	theory	NOUN
abrj-195	51	6	2.1	2.1	NUM
abrj-195	51	7	.	.	PUNCT
abrj-195	52	1	new	new	ADJ
abrj-195	52	2	media	medium	NOUN
abrj-195	52	3	related	relate	VERB
abrj-195	52	4	concepts	concept	NOUN
abrj-195	52	5	the	the	DET
abrj-195	52	6	characteristics	characteristic	NOUN
abrj-195	52	7	of	of	ADP
abrj-195	52	8	new	new	ADJ
abrj-195	52	9	media	medium	NOUN
abrj-195	52	10	can	can	AUX
abrj-195	52	11	be	be	AUX
abrj-195	52	12	categorized	categorize	VERB
abrj-195	52	13	into	into	ADP
abrj-195	52	14	two	two	NUM
abrj-195	52	15	types	type	NOUN
abrj-195	52	16	:	:	PUNCT
abrj-195	52	17	technically	technically	ADV
abrj-195	52	18	,	,	PUNCT
abrj-195	52	19	new	new	ADJ
abrj-195	52	20	media	medium	NOUN
abrj-195	52	21	possess	possess	NOUN
abrj-195	52	22	features	feature	NOUN
abrj-195	52	23	such	such	ADJ
abrj-195	52	24	as	as	ADP
abrj-195	52	25	digitalization	digitalization	NOUN
abrj-195	52	26	,	,	PUNCT
abrj-195	52	27	large	large	ADJ
abrj-195	52	28	capacity	capacity	NOUN
abrj-195	52	29	,	,	PUNCT
abrj-195	52	30	trans	trans	NOUN
abrj-195	52	31	-	-	ADJ
abrj-195	52	32	temporal	temporal	ADJ
abrj-195	52	33	and	and	CCONJ
abrj-195	52	34	multimedia	multimedia	NOUN
abrj-195	52	35	capabilities	capability	NOUN
abrj-195	52	36	,	,	PUNCT
abrj-195	52	37	and	and	CCONJ
abrj-195	52	38	ease	ease	NOUN
abrj-195	52	39	of	of	ADP
abrj-195	52	40	retrieval	retrieval	NOUN
abrj-195	52	41	;	;	PUNCT
abrj-195	52	42	in	in	ADP
abrj-195	52	43	terms	term	NOUN
abrj-195	52	44	of	of	ADP
abrj-195	52	45	communication	communication	NOUN
abrj-195	52	46	features	feature	NOUN
abrj-195	52	47	,	,	PUNCT
abrj-195	52	48	new	new	ADJ
abrj-195	52	49	media	medium	NOUN
abrj-195	52	50	have	have	VERB
abrj-195	52	51	characteristics	characteristic	NOUN
abrj-195	52	52	like	like	ADP
abrj-195	52	53	immediacy	immediacy	NOUN
abrj-195	52	54	,	,	PUNCT
abrj-195	52	55	interactivity	interactivity	NOUN
abrj-195	52	56	,	,	PUNCT
abrj-195	52	57	decentralization	decentralization	NOUN
abrj-195	52	58	,	,	PUNCT
abrj-195	52	59	personalization	personalization	NOUN
abrj-195	52	60	,	,	PUNCT
abrj-195	52	61	communalization	communalization	NOUN
abrj-195	52	62	,	,	PUNCT
abrj-195	52	63	and	and	CCONJ
abrj-195	52	64	fragmentation	fragmentation	NOUN
abrj-195	52	65	(	(	PUNCT
abrj-195	52	66	yan	yan	PROPN
abrj-195	52	67	,	,	PUNCT
abrj-195	52	68	2017	2017	NUM
abrj-195	52	69	)	)	PUNCT
abrj-195	52	70	.	.	PUNCT
abrj-195	53	1	they	they	PRON
abrj-195	53	2	utilize	utilize	VERB
abrj-195	53	3	diverse	diverse	ADJ
abrj-195	53	4	channels	channel	NOUN
abrj-195	53	5	and	and	CCONJ
abrj-195	53	6	terminal	terminal	ADJ
abrj-195	53	7	devices	device	NOUN
abrj-195	53	8	to	to	PART
abrj-195	53	9	provide	provide	VERB
abrj-195	53	10	users	user	NOUN
abrj-195	53	11	with	with	ADP
abrj-195	53	12	rich	rich	ADJ
abrj-195	53	13	information	information	NOUN
abrj-195	53	14	and	and	CCONJ
abrj-195	53	15	convenient	convenient	ADJ
abrj-195	53	16	services	service	NOUN
abrj-195	53	17	,	,	PUNCT
abrj-195	53	18	while	while	SCONJ
abrj-195	53	19	breaking	break	VERB
abrj-195	53	20	away	away	ADV
abrj-195	53	21	from	from	ADP
abrj-195	53	22	the	the	DET
abrj-195	53	23	traditional	traditional	ADJ
abrj-195	53	24	media	medium	NOUN
abrj-195	53	25	’s	’s	PART
abrj-195	53	26	one	one	NUM
abrj-195	53	27	-	-	PUNCT
abrj-195	53	28	way	way	NOUN
abrj-195	53	29	communication	communication	NOUN
abrj-195	53	30	model	model	NOUN
abrj-195	53	31	,	,	PUNCT
abrj-195	53	32	enabling	enable	VERB
abrj-195	53	33	two	two	NUM
abrj-195	53	34	-	-	PUNCT
abrj-195	53	35	way	way	NOUN
abrj-195	53	36	or	or	CCONJ
abrj-195	53	37	multi	multi	ADJ
abrj-195	53	38	-	-	ADJ
abrj-195	53	39	way	way	ADJ
abrj-195	53	40	communication	communication	NOUN
abrj-195	53	41	of	of	ADP
abrj-195	53	42	information	information	NOUN
abrj-195	53	43	.	.	PUNCT
abrj-195	54	1	this	this	PRON
abrj-195	54	2	allows	allow	VERB
abrj-195	54	3	users	user	NOUN
abrj-195	54	4	to	to	PART
abrj-195	54	5	express	express	VERB
abrj-195	54	6	their	their	PRON
abrj-195	54	7	views	view	NOUN
abrj-195	54	8	and	and	CCONJ
abrj-195	54	9	opinions	opinion	NOUN
abrj-195	54	10	and	and	CCONJ
abrj-195	54	11	participate	participate	VERB
abrj-195	54	12	in	in	ADP
abrj-195	54	13	the	the	DET
abrj-195	54	14	dissemination	dissemination	NOUN
abrj-195	54	15	of	of	ADP
abrj-195	54	16	information	information	NOUN
abrj-195	54	17	.	.	PUNCT
abrj-195	55	1	new	new	ADJ
abrj-195	55	2	media	medium	NOUN
abrj-195	55	3	can	can	AUX
abrj-195	55	4	easily	easily	ADV
abrj-195	55	5	cross	cross	VERB
abrj-195	55	6	geographical	geographical	ADJ
abrj-195	55	7	boundaries	boundary	NOUN
abrj-195	55	8	,	,	PUNCT
abrj-195	55	9	achieving	achieve	VERB
abrj-195	55	10	the	the	DET
abrj-195	55	11	globalization	globalization	NOUN
abrj-195	55	12	of	of	ADP
abrj-195	55	13	information	information	NOUN
abrj-195	55	14	dissemination	dissemination	NOUN
abrj-195	55	15	.	.	PUNCT
abrj-195	56	1	in	in	ADP
abrj-195	56	2	a	a	DET
abrj-195	56	3	broad	broad	ADJ
abrj-195	56	4	sense	sense	NOUN
abrj-195	56	5	,	,	PUNCT
abrj-195	56	6	new	new	ADJ
abrj-195	56	7	media	medium	NOUN
abrj-195	56	8	encompasses	encompass	VERB
abrj-195	56	9	the	the	DET
abrj-195	56	10	forms	form	NOUN
abrj-195	56	11	of	of	ADP
abrj-195	56	12	media	medium	NOUN
abrj-195	56	13	transformed	transform	VERB
abrj-195	56	14	by	by	ADP
abrj-195	56	15	technological	technological	ADJ
abrj-195	56	16	advancements	advancement	NOUN
abrj-195	56	17	and	and	CCONJ
abrj-195	56	18	the	the	DET
abrj-195	56	19	use	use	NOUN
abrj-195	56	20	of	of	ADP
abrj-195	56	21	existing	exist	VERB
abrj-195	56	22	carriers	carrier	NOUN
abrj-195	56	23	for	for	ADP
abrj-195	56	24	information	information	NOUN
abrj-195	56	25	dissemination	dissemination	NOUN
abrj-195	56	26	;	;	PUNCT
abrj-195	56	27	in	in	ADP
abrj-195	56	28	a	a	DET
abrj-195	56	29	narrow	narrow	ADJ
abrj-195	56	30	sense	sense	NOUN
abrj-195	56	31	,	,	PUNCT
abrj-195	56	32	it	it	PRON
abrj-195	56	33	specifically	specifically	ADV
abrj-195	56	34	refers	refer	VERB
abrj-195	56	35	to	to	ADP
abrj-195	56	36	the	the	DET
abrj-195	56	37	new	new	ADJ
abrj-195	56	38	forms	form	NOUN
abrj-195	56	39	of	of	ADP
abrj-195	56	40	media	medium	NOUN
abrj-195	56	41	based	base	VERB
abrj-195	56	42	on	on	ADP
abrj-195	56	43	technological	technological	ADJ
abrj-195	56	44	progress	progress	NOUN
abrj-195	56	45	.	.	PUNCT
abrj-195	57	1	2.2	2.2	NUM
abrj-195	57	2	.	.	PUNCT
abrj-195	57	3	crisis	crisis	NOUN
abrj-195	57	4	management	management	NOUN
abrj-195	57	5	related	relate	VERB
abrj-195	57	6	concepts	concept	NOUN
abrj-195	57	7	2.2.1	2.2.1	NUM
abrj-195	57	8	.	.	PUNCT
abrj-195	58	1	the	the	DET
abrj-195	58	2	concept	concept	NOUN
abrj-195	58	3	of	of	ADP
abrj-195	58	4	corporate	corporate	ADJ
abrj-195	58	5	crisis	crisis	NOUN
abrj-195	58	6	crisis	crisis	NOUN
abrj-195	58	7	is	be	AUX
abrj-195	58	8	a	a	DET
abrj-195	58	9	turning	turning	NOUN
abrj-195	58	10	point	point	NOUN
abrj-195	58	11	that	that	PRON
abrj-195	58	12	determines	determine	VERB
abrj-195	58	13	survival	survival	NOUN
abrj-195	58	14	or	or	CCONJ
abrj-195	58	15	demise	demise	NOUN
abrj-195	58	16	.	.	PUNCT
abrj-195	59	1	it	it	PRON
abrj-195	59	2	signifies	signify	VERB
abrj-195	59	3	a	a	DET
abrj-195	59	4	crucial	crucial	ADJ
abrj-195	59	5	fork	fork	NOUN
abrj-195	59	6	in	in	ADP
abrj-195	59	7	the	the	DET
abrj-195	59	8	road	road	NOUN
abrj-195	59	9	,	,	PUNCT
abrj-195	59	10	directly	directly	ADV
abrj-195	59	11	influencing	influence	VERB
abrj-195	59	12	the	the	DET
abrj-195	59	13	direction	direction	NOUN
abrj-195	59	14	of	of	ADP
abrj-195	59	15	events	event	NOUN
abrj-195	59	16	towards	towards	ADP
abrj-195	59	17	either	either	CCONJ
abrj-195	59	18	positive	positive	ADJ
abrj-195	59	19	or	or	CCONJ
abrj-195	59	20	negative	negative	ADJ
abrj-195	59	21	outcomes	outcome	NOUN
abrj-195	59	22	.	.	PUNCT
abrj-195	60	1	currently	currently	ADV
abrj-195	60	2	,	,	PUNCT
abrj-195	60	3	due	due	ADP
abrj-195	60	4	to	to	ADP
abrj-195	60	5	varying	vary	VERB
abrj-195	60	6	research	research	NOUN
abrj-195	60	7	directions	direction	NOUN
abrj-195	60	8	and	and	CCONJ
abrj-195	60	9	perspectives	perspective	NOUN
abrj-195	60	10	,	,	PUNCT
abrj-195	60	11	scholars	scholar	NOUN
abrj-195	60	12	both	both	CCONJ
abrj-195	60	13	domestically	domestically	ADV
abrj-195	60	14	and	and	CCONJ
abrj-195	60	15	internationally	internationally	ADV
abrj-195	60	16	have	have	VERB
abrj-195	60	17	different	different	ADJ
abrj-195	60	18	understandings	understanding	NOUN
abrj-195	60	19	of	of	ADP
abrj-195	60	20	this	this	DET
abrj-195	60	21	concept	concept	NOUN
abrj-195	60	22	.	.	PUNCT
abrj-195	61	1	mitroff	mitroff	NOUN
abrj-195	61	2	and	and	CCONJ
abrj-195	61	3	anagnos	anagno	NOUN
abrj-195	61	4	(	(	PUNCT
abrj-195	61	5	2001	2001	NUM
abrj-195	61	6	)	)	PUNCT
abrj-195	61	7	defines	define	VERB
abrj-195	61	8	a	a	DET
abrj-195	61	9	crisis	crisis	NOUN
abrj-195	61	10	as	as	ADP
abrj-195	61	11	a	a	DET
abrj-195	61	12	situation	situation	NOUN
abrj-195	61	13	or	or	CCONJ
abrj-195	61	14	state	state	NOUN
abrj-195	61	15	of	of	ADP
abrj-195	61	16	uncertainty	uncertainty	NOUN
abrj-195	61	17	that	that	PRON
abrj-195	61	18	arises	arise	VERB
abrj-195	61	19	when	when	SCONJ
abrj-195	61	20	significant	significant	ADJ
abrj-195	61	21	change	change	NOUN
abrj-195	61	22	is	be	AUX
abrj-195	61	23	imminent	imminent	ADJ
abrj-195	61	24	.	.	PUNCT
abrj-195	62	1	heath	heath	PROPN
abrj-195	62	2	(	(	PUNCT
abrj-195	62	3	2001	2001	NUM
abrj-195	62	4	)	)	PUNCT
abrj-195	62	5	believes	believe	VERB
abrj-195	62	6	that	that	SCONJ
abrj-195	62	7	:	:	PUNCT
abrj-195	62	8	“	"	PUNCT
abrj-195	62	9	the	the	DET
abrj-195	62	10	time	time	NOUN
abrj-195	62	11	for	for	ADP
abrj-195	62	12	crisis	crisis	NOUN
abrj-195	62	13	response	response	NOUN
abrj-195	62	14	is	be	AUX
abrj-195	62	15	limited	limit	VERB
abrj-195	62	16	(	(	PUNCT
abrj-195	62	17	or	or	CCONJ
abrj-195	62	18	appears	appear	VERB
abrj-195	62	19	to	to	PART
abrj-195	62	20	be	be	AUX
abrj-195	62	21	limited	limit	VERB
abrj-195	62	22	)	)	PUNCT
abrj-195	62	23	;	;	PUNCT
abrj-195	62	24	decisions	decision	NOUN
abrj-195	62	25	must	must	AUX
abrj-195	62	26	be	be	AUX
abrj-195	62	27	made	make	VERB
abrj-195	62	28	immediately	immediately	ADV
abrj-195	62	29	(	(	PUNCT
abrj-195	62	30	under	under	ADP
abrj-195	62	31	the	the	DET
abrj-195	62	32	constraint	constraint	NOUN
abrj-195	62	33	of	of	ADP
abrj-195	62	34	limited	limited	ADJ
abrj-195	62	35	time	time	NOUN
abrj-195	62	36	)	)	PUNCT
abrj-195	62	37	,	,	PUNCT
abrj-195	62	38	information	information	NOUN
abrj-195	62	39	is	be	AUX
abrj-195	62	40	unreliable	unreliable	ADJ
abrj-195	62	41	or	or	CCONJ
abrj-195	62	42	incomplete	incomplete	ADJ
abrj-195	62	43	;	;	PUNCT
abrj-195	62	44	the	the	DET
abrj-195	62	45	manpower	manpower	NOUN
abrj-195	62	46	and	and	CCONJ
abrj-195	62	47	equipment	equipment	NOUN
abrj-195	62	48	needed	need	VERB
abrj-195	62	49	to	to	PART
abrj-195	62	50	deal	deal	VERB
abrj-195	62	51	with	with	ADP
abrj-195	62	52	the	the	DET
abrj-195	62	53	crisis	crisis	NOUN
abrj-195	62	54	may	may	AUX
abrj-195	62	55	(	(	PUNCT
abrj-195	62	56	or	or	CCONJ
abrj-195	62	57	seem	seem	VERB
abrj-195	62	58	to	to	PART
abrj-195	62	59	)	)	PUNCT
abrj-195	62	60	exceed	exceed	VERB
abrj-195	62	61	what	what	PRON
abrj-195	62	62	is	be	AUX
abrj-195	62	63	actually	actually	ADV
abrj-195	62	64	available	available	ADJ
abrj-195	62	65	,	,	PUNCT
abrj-195	62	66	”	"	PUNCT
abrj-195	62	67	which	which	PRON
abrj-195	62	68	is	be	AUX
abrj-195	62	69	the	the	DET
abrj-195	62	70	4r	4r	NUM
abrj-195	62	71	crisis	crisis	NOUN
abrj-195	62	72	management	management	NOUN
abrj-195	62	73	theory	theory	NOUN
abrj-195	62	74	.	.	PUNCT
abrj-195	63	1	2.2.2	2.2.2	X
abrj-195	63	2	.	.	PUNCT
abrj-195	64	1	the	the	DET
abrj-195	64	2	4r	4r	NUM
abrj-195	64	3	crisis	crisis	NOUN
abrj-195	64	4	management	management	NOUN
abrj-195	64	5	theory	theory	NOUN
abrj-195	64	6	according	accord	VERB
abrj-195	64	7	to	to	ADP
abrj-195	64	8	the	the	DET
abrj-195	64	9	natural	natural	ADJ
abrj-195	64	10	process	process	NOUN
abrj-195	64	11	of	of	ADP
abrj-195	64	12	crisis	crisis	NOUN
abrj-195	64	13	occurrence	occurrence	NOUN
abrj-195	64	14	,	,	PUNCT
abrj-195	64	15	development	development	NOUN
abrj-195	64	16	,	,	PUNCT
abrj-195	64	17	climax	climax	NOUN
abrj-195	64	18	,	,	PUNCT
abrj-195	64	19	and	and	CCONJ
abrj-195	64	20	resolution	resolution	NOUN
abrj-195	64	21	,	,	PUNCT
abrj-195	64	22	many	many	ADJ
abrj-195	64	23	scholars	scholar	NOUN
abrj-195	64	24	have	have	AUX
abrj-195	64	25	proposed	propose	VERB
abrj-195	64	26	cycle	cycle	NOUN
abrj-195	64	27	theories	theory	NOUN
abrj-195	64	28	of	of	ADP
abrj-195	64	29	crisis	crisis	NOUN
abrj-195	64	30	management	management	NOUN
abrj-195	64	31	,	,	PUNCT
abrj-195	64	32	with	with	ADP
abrj-195	64	33	the	the	DET
abrj-195	64	34	“	"	PUNCT
abrj-195	64	35	stages	stage	NOUN
abrj-195	64	36	”	"	PUNCT
abrj-195	64	37	model	model	NOUN
abrj-195	64	38	being	be	AUX
abrj-195	64	39	one	one	NUM
abrj-195	64	40	of	of	ADP
abrj-195	64	41	the	the	DET
abrj-195	64	42	most	most	ADV
abrj-195	64	43	intuitive	intuitive	ADJ
abrj-195	64	44	applications	application	NOUN
abrj-195	64	45	.	.	PUNCT
abrj-195	65	1	the	the	DET
abrj-195	65	2	national	national	PROPN
abrj-195	65	3	safety	safety	PROPN
abrj-195	65	4	council	council	PROPN
abrj-195	65	5	(	(	PUNCT
abrj-195	65	6	nsc	nsc	PROPN
abrj-195	65	7	)	)	PUNCT
abrj-195	65	8	developed	develop	VERB
abrj-195	65	9	steven	steven	PROPN
abrj-195	65	10	fink	fink	PROPN
abrj-195	65	11	’s	’s	PART
abrj-195	65	12	(	(	PUNCT
abrj-195	65	13	1989	1989	NUM
abrj-195	65	14	)	)	PUNCT
abrj-195	65	15	four	four	NUM
abrj-195	65	16	-	-	PUNCT
abrj-195	65	17	stage	stage	NOUN
abrj-195	65	18	crisis	crisis	NOUN
abrj-195	65	19	theory	theory	NOUN
abrj-195	65	20	into	into	ADP
abrj-195	65	21	four	four	NUM
abrj-195	65	22	steps	step	NOUN
abrj-195	65	23	of	of	ADP
abrj-195	65	24	crisis	crisis	NOUN
abrj-195	65	25	management	management	NOUN
abrj-195	65	26	from	from	ADP
abrj-195	65	27	a	a	DET
abrj-195	65	28	management	management	NOUN
abrj-195	65	29	perspective	perspective	NOUN
abrj-195	65	30	,	,	PUNCT
abrj-195	65	31	including	include	VERB
abrj-195	65	32	mitigation	mitigation	NOUN
abrj-195	65	33	,	,	PUNCT
abrj-195	65	34	prevention	prevention	NOUN
abrj-195	65	35	,	,	PUNCT
abrj-195	65	36	response	response	NOUN
abrj-195	65	37	,	,	PUNCT
abrj-195	65	38	and	and	CCONJ
abrj-195	65	39	recovery	recovery	NOUN
abrj-195	65	40	.	.	PUNCT
abrj-195	66	1	eventually	eventually	ADV
abrj-195	66	2	,	,	PUNCT
abrj-195	66	3	robert	robert	PROPN
abrj-195	66	4	heath	heath	PROPN
abrj-195	66	5	(	(	PUNCT
abrj-195	66	6	2001	2001	NUM
abrj-195	66	7	)	)	PUNCT
abrj-195	66	8	proposed	propose	VERB
abrj-195	66	9	that	that	SCONJ
abrj-195	66	10	crisis	crisis	NOUN
abrj-195	66	11	management	management	NOUN
abrj-195	66	12	includes	include	VERB
abrj-195	66	13	reduction	reduction	NOUN
abrj-195	66	14	,	,	PUNCT
abrj-195	66	15	readiness	readiness	NOUN
abrj-195	66	16	,	,	PUNCT
abrj-195	66	17	response	response	NOUN
abrj-195	66	18	,	,	PUNCT
abrj-195	66	19	and	and	CCONJ
abrj-195	66	20	recovery	recovery	NOUN
abrj-195	66	21	,	,	PUNCT
abrj-195	66	22	abbreviated	abbreviate	VERB
abrj-195	66	23	as	as	ADP
abrj-195	66	24	4r	4r	NOUN
abrj-195	66	25	,	,	PUNCT
abrj-195	66	26	which	which	PRON
abrj-195	66	27	is	be	AUX
abrj-195	66	28	one	one	NUM
abrj-195	66	29	of	of	ADP
abrj-195	66	30	the	the	DET
abrj-195	66	31	basic	basic	ADJ
abrj-195	66	32	frameworks	framework	NOUN
abrj-195	66	33	of	of	ADP
abrj-195	66	34	crisis	crisis	NOUN
abrj-195	66	35	management	management	NOUN
abrj-195	66	36	and	and	CCONJ
abrj-195	66	37	plays	play	VERB
abrj-195	66	38	an	an	DET
abrj-195	66	39	important	important	ADJ
abrj-195	66	40	role	role	NOUN
abrj-195	66	41	in	in	ADP
abrj-195	66	42	the	the	DET
abrj-195	66	43	practice	practice	NOUN
abrj-195	66	44	of	of	ADP
abrj-195	66	45	crisis	crisis	NOUN
abrj-195	66	46	management	management	NOUN
abrj-195	66	47	.	.	PUNCT
abrj-195	67	1	reduction	reduction	NOUN
abrj-195	67	2	management	management	NOUN
abrj-195	67	3	,	,	PUNCT
abrj-195	67	4	as	as	SCONJ
abrj-195	67	5	the	the	DET
abrj-195	67	6	top	top	ADJ
abrj-195	67	7	priority	priority	NOUN
abrj-195	67	8	in	in	ADP
abrj-195	67	9	crisis	crisis	NOUN
abrj-195	67	10	management	management	NOUN
abrj-195	67	11	,	,	PUNCT
abrj-195	67	12	runs	run	VERB
abrj-195	67	13	throughout	throughout	ADP
abrj-195	67	14	the	the	DET
abrj-195	67	15	entire	entire	ADJ
abrj-195	67	16	crisis	crisis	NOUN
abrj-195	67	17	handling	handling	NOUN
abrj-195	67	18	process	process	NOUN
abrj-195	67	19	.	.	PUNCT
abrj-195	68	1	the	the	DET
abrj-195	68	2	primary	primary	ADJ
abrj-195	68	3	task	task	NOUN
abrj-195	68	4	in	in	ADP
abrj-195	68	5	this	this	DET
abrj-195	68	6	stage	stage	NOUN
abrj-195	68	7	is	be	AUX
abrj-195	68	8	to	to	PART
abrj-195	68	9	implement	implement	VERB
abrj-195	68	10	targeted	target	VERB
abrj-195	68	11	measures	measure	NOUN
abrj-195	68	12	to	to	PART
abrj-195	68	13	contain	contain	VERB
abrj-195	68	14	public	public	ADJ
abrj-195	68	15	opinion	opinion	NOUN
abrj-195	68	16	crises	crisis	NOUN
abrj-195	68	17	and	and	CCONJ
abrj-195	68	18	reduce	reduce	VERB
abrj-195	68	19	their	their	PRON
abrj-195	68	20	risks	risk	NOUN
abrj-195	68	21	,	,	PUNCT
abrj-195	68	22	thereby	thereby	ADV
abrj-195	68	23	decreasing	decrease	VERB
abrj-195	68	24	the	the	DET
abrj-195	68	25	likelihood	likelihood	NOUN
abrj-195	68	26	of	of	ADP
abrj-195	68	27	outbreaks	outbreak	NOUN
abrj-195	68	28	and	and	CCONJ
abrj-195	68	29	minimizing	minimize	VERB
abrj-195	68	30	the	the	DET
abrj-195	68	31	frequency	frequency	NOUN
abrj-195	68	32	of	of	ADP
abrj-195	68	33	actual	actual	ADJ
abrj-195	68	34	crises	crisis	NOUN
abrj-195	68	35	.	.	PUNCT
abrj-195	69	1	the	the	DET
abrj-195	69	2	core	core	NOUN
abrj-195	69	3	of	of	ADP
abrj-195	69	4	readiness	readiness	NOUN
abrj-195	69	5	management	management	NOUN
abrj-195	69	6	lies	lie	VERB
abrj-195	69	7	in	in	ADP
abrj-195	69	8	being	be	AUX
abrj-195	69	9	fully	fully	ADV
abrj-195	69	10	prepared	prepare	VERB
abrj-195	69	11	in	in	ADP
abrj-195	69	12	advance	advance	NOUN
abrj-195	69	13	for	for	ADP
abrj-195	69	14	online	online	ADJ
abrj-195	69	15	public	public	ADJ
abrj-195	69	16	opinion	opinion	NOUN
abrj-195	69	17	crises	crisis	NOUN
abrj-195	69	18	,	,	PUNCT
abrj-195	69	19	effectively	effectively	ADV
abrj-195	69	20	eliminating	eliminate	VERB
abrj-195	69	21	the	the	DET
abrj-195	69	22	seeds	seed	NOUN
abrj-195	69	23	of	of	ADP
abrj-195	69	24	such	such	ADJ
abrj-195	69	25	crises	crisis	NOUN
abrj-195	69	26	,	,	PUNCT
abrj-195	69	27	and	and	CCONJ
abrj-195	69	28	achieving	achieve	VERB
abrj-195	69	29	prevention	prevention	NOUN
abrj-195	69	30	before	before	SCONJ
abrj-195	69	31	they	they	PRON
abrj-195	69	32	occur	occur	VERB
abrj-195	69	33	(	(	PUNCT
abrj-195	69	34	zhu	zhu	PROPN
abrj-195	69	35	,	,	PUNCT
abrj-195	69	36	2023	2023	NUM
abrj-195	69	37	)	)	PUNCT
abrj-195	69	38	.	.	PUNCT
abrj-195	70	1	asian	asian	ADJ
abrj-195	70	2	business	business	PROPN
abrj-195	70	3	research	research	NOUN
abrj-195	70	4	journal	journal	NOUN
abrj-195	70	5	,	,	PUNCT
abrj-195	70	6	2024	2024	NUM
abrj-195	70	7	,	,	PUNCT
abrj-195	70	8	9	9	NUM
abrj-195	70	9	:	:	SYM
abrj-195	70	10	64	64	NUM
abrj-195	70	11	-	-	SYM
abrj-195	70	12	71	71	NUM
abrj-195	70	13	66	66	NUM
abrj-195	70	14	©	©	ADP
abrj-195	70	15	2024	2024	NUM
abrj-195	70	16	by	by	ADP
abrj-195	70	17	the	the	DET
abrj-195	70	18	authors	author	NOUN
abrj-195	70	19	;	;	PUNCT
abrj-195	70	20	licensee	licensee	NOUN
abrj-195	70	21	eastern	eastern	ADJ
abrj-195	70	22	centre	centre	NOUN
abrj-195	70	23	of	of	ADP
abrj-195	70	24	science	science	NOUN
abrj-195	70	25	and	and	CCONJ
abrj-195	70	26	education	education	NOUN
abrj-195	70	27	,	,	PUNCT
abrj-195	70	28	usa	usa	PROPN
abrj-195	70	29	response	response	PROPN
abrj-195	70	30	management	management	NOUN
abrj-195	70	31	refers	refer	VERB
abrj-195	70	32	to	to	ADP
abrj-195	70	33	the	the	DET
abrj-195	70	34	response	response	NOUN
abrj-195	70	35	to	to	ADP
abrj-195	70	36	crisis	crisis	NOUN
abrj-195	70	37	events	event	NOUN
abrj-195	70	38	.	.	PUNCT
abrj-195	71	1	the	the	DET
abrj-195	71	2	focus	focus	NOUN
abrj-195	71	3	of	of	ADP
abrj-195	71	4	this	this	DET
abrj-195	71	5	part	part	NOUN
abrj-195	71	6	is	be	AUX
abrj-195	71	7	on	on	ADP
abrj-195	71	8	the	the	DET
abrj-195	71	9	emergency	emergency	NOUN
abrj-195	71	10	handling	handling	NOUN
abrj-195	71	11	of	of	ADP
abrj-195	71	12	crisis	crisis	NOUN
abrj-195	71	13	events	event	NOUN
abrj-195	71	14	,	,	PUNCT
abrj-195	71	15	which	which	PRON
abrj-195	71	16	requires	require	VERB
abrj-195	71	17	the	the	DET
abrj-195	71	18	immediate	immediate	ADJ
abrj-195	71	19	activation	activation	NOUN
abrj-195	71	20	of	of	ADP
abrj-195	71	21	contingency	contingency	NOUN
abrj-195	71	22	plans	plan	NOUN
abrj-195	71	23	,	,	PUNCT
abrj-195	71	24	coordination	coordination	NOUN
abrj-195	71	25	of	of	ADP
abrj-195	71	26	various	various	ADJ
abrj-195	71	27	forces	force	NOUN
abrj-195	71	28	,	,	PUNCT
abrj-195	71	29	rapid	rapid	ADJ
abrj-195	71	30	dissemination	dissemination	NOUN
abrj-195	71	31	of	of	ADP
abrj-195	71	32	information	information	NOUN
abrj-195	71	33	,	,	PUNCT
abrj-195	71	34	and	and	CCONJ
abrj-195	71	35	containment	containment	NOUN
abrj-195	71	36	of	of	ADP
abrj-195	71	37	rumors	rumor	NOUN
abrj-195	71	38	.	.	PUNCT
abrj-195	72	1	managers	manager	NOUN
abrj-195	72	2	should	should	AUX
abrj-195	72	3	make	make	VERB
abrj-195	72	4	scientific	scientific	ADJ
abrj-195	72	5	decisions	decision	NOUN
abrj-195	72	6	,	,	PUNCT
abrj-195	72	7	quickly	quickly	ADV
abrj-195	72	8	contain	contain	VERB
abrj-195	72	9	the	the	DET
abrj-195	72	10	spread	spread	NOUN
abrj-195	72	11	of	of	ADP
abrj-195	72	12	the	the	DET
abrj-195	72	13	crisis	crisis	NOUN
abrj-195	72	14	,	,	PUNCT
abrj-195	72	15	and	and	CCONJ
abrj-195	72	16	avoid	avoid	VERB
abrj-195	72	17	a	a	DET
abrj-195	72	18	chain	chain	NOUN
abrj-195	72	19	reaction	reaction	NOUN
abrj-195	72	20	(	(	PUNCT
abrj-195	72	21	zhu	zhu	PROPN
abrj-195	72	22	,	,	PUNCT
abrj-195	72	23	2023	2023	NUM
abrj-195	72	24	)	)	PUNCT
abrj-195	72	25	.	.	PUNCT
abrj-195	73	1	recovery	recovery	NOUN
abrj-195	73	2	management	management	NOUN
abrj-195	73	3	,	,	PUNCT
abrj-195	73	4	or	or	CCONJ
abrj-195	73	5	post	post	ADJ
abrj-195	73	6	-	-	ADJ
abrj-195	73	7	crisis	crisis	NOUN
abrj-195	73	8	recovery	recovery	NOUN
abrj-195	73	9	and	and	CCONJ
abrj-195	73	10	rebuilding	rebuilding	NOUN
abrj-195	73	11	,	,	PUNCT
abrj-195	73	12	involves	involve	VERB
abrj-195	73	13	the	the	DET
abrj-195	73	14	corporate	corporate	ADJ
abrj-195	73	15	image	image	NOUN
abrj-195	73	16	reshaping	reshape	VERB
abrj-195	73	17	.	.	PUNCT
abrj-195	74	1	the	the	DET
abrj-195	74	2	core	core	NOUN
abrj-195	74	3	work	work	NOUN
abrj-195	74	4	in	in	ADP
abrj-195	74	5	this	this	DET
abrj-195	74	6	stage	stage	NOUN
abrj-195	74	7	is	be	AUX
abrj-195	74	8	to	to	PART
abrj-195	74	9	deeply	deeply	ADV
abrj-195	74	10	summarize	summarize	VERB
abrj-195	74	11	the	the	DET
abrj-195	74	12	experience	experience	NOUN
abrj-195	74	13	and	and	CCONJ
abrj-195	74	14	lessons	lesson	NOUN
abrj-195	74	15	of	of	ADP
abrj-195	74	16	this	this	DET
abrj-195	74	17	crisis	crisis	NOUN
abrj-195	74	18	management	management	NOUN
abrj-195	74	19	after	after	SCONJ
abrj-195	74	20	the	the	DET
abrj-195	74	21	crisis	crisis	NOUN
abrj-195	74	22	is	be	AUX
abrj-195	74	23	effectively	effectively	ADV
abrj-195	74	24	controlled	control	VERB
abrj-195	74	25	,	,	PUNCT
abrj-195	74	26	conducting	conduct	VERB
abrj-195	74	27	a	a	DET
abrj-195	74	28	comprehensive	comprehensive	ADJ
abrj-195	74	29	review	review	NOUN
abrj-195	74	30	to	to	PART
abrj-195	74	31	avoid	avoid	VERB
abrj-195	74	32	similar	similar	ADJ
abrj-195	74	33	crises	crisis	NOUN
abrj-195	74	34	from	from	ADP
abrj-195	74	35	happening	happen	VERB
abrj-195	74	36	again	again	ADV
abrj-195	74	37	.	.	PUNCT
abrj-195	75	1	3	3	X
abrj-195	75	2	.	.	X
abrj-195	75	3	materials	material	NOUN
abrj-195	75	4	and	and	CCONJ
abrj-195	75	5	methods	method	NOUN
abrj-195	75	6	this	this	DET
abrj-195	75	7	article	article	NOUN
abrj-195	75	8	uses	use	VERB
abrj-195	75	9	survey	survey	NOUN
abrj-195	75	10	research	research	NOUN
abrj-195	75	11	and	and	CCONJ
abrj-195	75	12	case	case	NOUN
abrj-195	75	13	study	study	NOUN
abrj-195	75	14	methods	method	NOUN
abrj-195	75	15	to	to	PART
abrj-195	75	16	analyze	analyze	VERB
abrj-195	75	17	the	the	DET
abrj-195	75	18	current	current	ADJ
abrj-195	75	19	state	state	NOUN
abrj-195	75	20	and	and	CCONJ
abrj-195	75	21	impact	impact	NOUN
abrj-195	75	22	of	of	ADP
abrj-195	75	23	corporate	corporate	ADJ
abrj-195	75	24	crisis	crisis	NOUN
abrj-195	75	25	management	management	NOUN
abrj-195	75	26	under	under	ADP
abrj-195	75	27	the	the	DET
abrj-195	75	28	background	background	NOUN
abrj-195	75	29	of	of	ADP
abrj-195	75	30	new	new	ADJ
abrj-195	75	31	media	medium	NOUN
abrj-195	75	32	,	,	PUNCT
abrj-195	75	33	and	and	CCONJ
abrj-195	75	34	summarizes	summarize	NOUN
abrj-195	75	35	crisis	crisis	NOUN
abrj-195	75	36	management	management	NOUN
abrj-195	75	37	strategies	strategy	NOUN
abrj-195	75	38	.	.	PUNCT
abrj-195	76	1	at	at	ADP
abrj-195	76	2	the	the	DET
abrj-195	76	3	same	same	ADJ
abrj-195	76	4	time	time	NOUN
abrj-195	76	5	,	,	PUNCT
abrj-195	76	6	through	through	ADP
abrj-195	76	7	questionnaire	questionnaire	NOUN
abrj-195	76	8	data	datum	NOUN
abrj-195	76	9	collection	collection	NOUN
abrj-195	76	10	and	and	CCONJ
abrj-195	76	11	case	case	NOUN
abrj-195	76	12	analysis	analysis	NOUN
abrj-195	76	13	,	,	PUNCT
abrj-195	76	14	the	the	DET
abrj-195	76	15	effectiveness	effectiveness	NOUN
abrj-195	76	16	and	and	CCONJ
abrj-195	76	17	reflection	reflection	NOUN
abrj-195	76	18	of	of	ADP
abrj-195	76	19	the	the	DET
abrj-195	76	20	florasis	florasis	NOUN
abrj-195	76	21	crisis	crisis	NOUN
abrj-195	76	22	event	event	NOUN
abrj-195	76	23	are	be	AUX
abrj-195	76	24	evaluated	evaluate	VERB
abrj-195	76	25	,	,	PUNCT
abrj-195	76	26	in	in	ADP
abrj-195	76	27	order	order	NOUN
abrj-195	76	28	to	to	PART
abrj-195	76	29	put	put	VERB
abrj-195	76	30	forward	forward	ADV
abrj-195	76	31	corresponding	correspond	VERB
abrj-195	76	32	suggestions	suggestion	NOUN
abrj-195	76	33	for	for	ADP
abrj-195	76	34	the	the	DET
abrj-195	76	35	overall	overall	ADJ
abrj-195	76	36	crisis	crisis	NOUN
abrj-195	76	37	management	management	NOUN
abrj-195	76	38	of	of	ADP
abrj-195	76	39	enterprises	enterprise	NOUN
abrj-195	76	40	under	under	ADP
abrj-195	76	41	the	the	DET
abrj-195	76	42	background	background	NOUN
abrj-195	76	43	of	of	ADP
abrj-195	76	44	new	new	ADJ
abrj-195	76	45	media	medium	NOUN
abrj-195	76	46	,	,	PUNCT
abrj-195	76	47	and	and	CCONJ
abrj-195	76	48	find	find	VERB
abrj-195	76	49	a	a	DET
abrj-195	76	50	sustainable	sustainable	ADJ
abrj-195	76	51	development	development	NOUN
abrj-195	76	52	plan	plan	NOUN
abrj-195	76	53	.	.	PUNCT
abrj-195	77	1	3.1	3.1	NUM
abrj-195	77	2	.	.	PUNCT
abrj-195	77	3	florasis	florasis	NOUN
abrj-195	77	4	crisis	crisis	NOUN
abrj-195	77	5	incident	incident	NOUN
abrj-195	77	6	“	"	PUNCT
abrj-195	77	7	the	the	DET
abrj-195	77	8	price	price	NOUN
abrj-195	77	9	of	of	ADP
abrj-195	77	10	79	79	NUM
abrj-195	77	11	yuan	yuan	NOUN
abrj-195	77	12	is	be	AUX
abrj-195	77	13	really	really	ADV
abrj-195	77	14	not	not	PART
abrj-195	77	15	expensive	expensive	ADJ
abrj-195	77	16	,	,	PUNCT
abrj-195	77	17	it	it	PRON
abrj-195	77	18	’s	’	VERB
abrj-195	77	19	hard	hard	ADV
abrj-195	77	20	for	for	ADP
abrj-195	77	21	domestic	domestic	ADJ
abrj-195	77	22	products	product	NOUN
abrj-195	77	23	.	.	PUNCT
abrj-195	77	24	”	"	PUNCT
abrj-195	78	1	“	"	PUNCT
abrj-195	78	2	has	have	VERB
abrj-195	78	3	your	your	PRON
abrj-195	78	4	salary	salary	NOUN
abrj-195	78	5	increased	increase	VERB
abrj-195	78	6	over	over	ADP
abrj-195	78	7	the	the	DET
abrj-195	78	8	years	year	NOUN
abrj-195	78	9	,	,	PUNCT
abrj-195	78	10	have	have	AUX
abrj-195	78	11	you	you	PRON
abrj-195	78	12	been	be	AUX
abrj-195	78	13	working	work	VERB
abrj-195	78	14	hard	hard	ADV
abrj-195	78	15	?	?	PUNCT
abrj-195	78	16	”	"	PUNCT
abrj-195	79	1	“	"	PUNCT
abrj-195	79	2	sometimes	sometimes	ADV
abrj-195	79	3	,	,	PUNCT
abrj-195	79	4	find	find	VERB
abrj-195	79	5	your	your	PRON
abrj-195	79	6	own	own	ADJ
abrj-195	79	7	reasons	reason	NOUN
abrj-195	79	8	.	.	PUNCT
abrj-195	79	9	”	"	PUNCT
abrj-195	80	1	the	the	DET
abrj-195	80	2	inappropriate	inappropriate	ADJ
abrj-195	80	3	comments	comment	NOUN
abrj-195	80	4	in	in	ADP
abrj-195	80	5	li	li	PROPN
abrj-195	80	6	jiaqi	jiaqi	PROPN
abrj-195	80	7	’s	’s	PART
abrj-195	80	8	live	live	ADJ
abrj-195	80	9	broadcast	broadcast	NOUN
abrj-195	80	10	studio	studio	NOUN
abrj-195	80	11	sparked	spark	VERB
abrj-195	80	12	heated	heated	ADJ
abrj-195	80	13	discussions	discussion	NOUN
abrj-195	80	14	among	among	ADP
abrj-195	80	15	netizens	netizen	NOUN
abrj-195	80	16	.	.	PUNCT
abrj-195	81	1	as	as	SCONJ
abrj-195	81	2	the	the	DET
abrj-195	81	3	controversy	controversy	NOUN
abrj-195	81	4	continued	continue	VERB
abrj-195	81	5	to	to	PART
abrj-195	81	6	grow	grow	VERB
abrj-195	81	7	,	,	PUNCT
abrj-195	81	8	topics	topic	NOUN
abrj-195	81	9	such	such	ADJ
abrj-195	81	10	as	as	ADP
abrj-195	81	11	florasis	florasis	NOUN
abrj-195	81	12	,	,	PUNCT
abrj-195	81	13	li	li	PROPN
abrj-195	81	14	jiaqi	jiaqi	PROPN
abrj-195	81	15	,	,	PUNCT
abrj-195	81	16	and	and	CCONJ
abrj-195	81	17	disrespect	disrespect	VERB
abrj-195	81	18	for	for	ADP
abrj-195	81	19	consumers	consumer	NOUN
abrj-195	81	20	sequentially	sequentially	ADV
abrj-195	81	21	trended	trend	VERB
abrj-195	81	22	on	on	ADP
abrj-195	81	23	social	social	ADJ
abrj-195	81	24	media	medium	NOUN
abrj-195	81	25	.	.	PUNCT
abrj-195	82	1	li	li	PROPN
abrj-195	82	2	jiaqi	jiaqi	PROPN
abrj-195	82	3	faced	face	VERB
abrj-195	82	4	a	a	DET
abrj-195	82	5	boycott	boycott	NOUN
abrj-195	82	6	as	as	ADP
abrj-195	82	7	a	a	DET
abrj-195	82	8	result	result	NOUN
abrj-195	82	9	,	,	PUNCT
abrj-195	82	10	losing	lose	VERB
abrj-195	82	11	over	over	ADP
abrj-195	82	12	a	a	DET
abrj-195	82	13	million	million	NUM
abrj-195	82	14	followers	follower	NOUN
abrj-195	82	15	.	.	PUNCT
abrj-195	83	1	he	he	PRON
abrj-195	83	2	subsequently	subsequently	ADV
abrj-195	83	3	apologized	apologize	VERB
abrj-195	83	4	with	with	ADP
abrj-195	83	5	tears	tear	NOUN
abrj-195	83	6	in	in	ADP
abrj-195	83	7	his	his	PRON
abrj-195	83	8	live	live	ADJ
abrj-195	83	9	broadcast	broadcast	NOUN
abrj-195	83	10	and	and	CCONJ
abrj-195	83	11	on	on	ADP
abrj-195	83	12	weibo	weibo	NOUN
abrj-195	83	13	,	,	PUNCT
abrj-195	83	14	but	but	CCONJ
abrj-195	83	15	public	public	ADJ
abrj-195	83	16	opinion	opinion	NOUN
abrj-195	83	17	continued	continue	VERB
abrj-195	83	18	to	to	PART
abrj-195	83	19	simmer	simmer	VERB
abrj-195	83	20	,	,	PUNCT
abrj-195	83	21	and	and	CCONJ
abrj-195	83	22	the	the	DET
abrj-195	83	23	florasis	florasis	NOUN
abrj-195	83	24	brand	brand	NOUN
abrj-195	83	25	was	be	AUX
abrj-195	83	26	also	also	ADV
abrj-195	83	27	affected	affect	VERB
abrj-195	83	28	,	,	PUNCT
abrj-195	83	29	frequently	frequently	ADV
abrj-195	83	30	criticized	criticize	VERB
abrj-195	83	31	by	by	ADP
abrj-195	83	32	netizens	netizen	NOUN
abrj-195	83	33	.	.	PUNCT
abrj-195	84	1	after	after	ADP
abrj-195	84	2	days	day	NOUN
abrj-195	84	3	of	of	ADP
abrj-195	84	4	silence	silence	NOUN
abrj-195	84	5	,	,	PUNCT
abrj-195	84	6	the	the	DET
abrj-195	84	7	official	official	ADJ
abrj-195	84	8	florasis	florasis	NOUN
abrj-195	84	9	account	account	NOUN
abrj-195	84	10	released	release	VERB
abrj-195	84	11	an	an	DET
abrj-195	84	12	apology	apology	NOUN
abrj-195	84	13	letter	letter	NOUN
abrj-195	84	14	,	,	PUNCT
abrj-195	84	15	expressing	express	VERB
abrj-195	84	16	gratitude	gratitude	NOUN
abrj-195	84	17	for	for	ADP
abrj-195	84	18	the	the	DET
abrj-195	84	19	public	public	NOUN
abrj-195	84	20	’s	’s	PART
abrj-195	84	21	attention	attention	NOUN
abrj-195	84	22	to	to	ADP
abrj-195	84	23	the	the	DET
abrj-195	84	24	brand	brand	NOUN
abrj-195	84	25	and	and	CCONJ
abrj-195	84	26	apologizing	apologize	VERB
abrj-195	84	27	for	for	ADP
abrj-195	84	28	the	the	DET
abrj-195	84	29	recent	recent	ADJ
abrj-195	84	30	controversy	controversy	NOUN
abrj-195	84	31	.	.	PUNCT
abrj-195	85	1	they	they	PRON
abrj-195	85	2	committed	commit	VERB
abrj-195	85	3	to	to	ADP
abrj-195	85	4	listening	listen	VERB
abrj-195	85	5	to	to	ADP
abrj-195	85	6	consumer	consumer	NOUN
abrj-195	85	7	voices	voice	NOUN
abrj-195	85	8	,	,	PUNCT
abrj-195	85	9	striving	strive	VERB
abrj-195	85	10	to	to	PART
abrj-195	85	11	improve	improve	VERB
abrj-195	85	12	,	,	PUNCT
abrj-195	85	13	and	and	CCONJ
abrj-195	85	14	inheriting	inherit	VERB
abrj-195	85	15	the	the	DET
abrj-195	85	16	beauty	beauty	NOUN
abrj-195	85	17	of	of	ADP
abrj-195	85	18	the	the	DET
abrj-195	85	19	east	east	NOUN
abrj-195	85	20	.	.	PUNCT
abrj-195	86	1	however	however	ADV
abrj-195	86	2	,	,	PUNCT
abrj-195	86	3	the	the	DET
abrj-195	86	4	public	public	NOUN
abrj-195	86	5	’s	’s	PART
abrj-195	86	6	response	response	NOUN
abrj-195	86	7	on	on	ADP
abrj-195	86	8	new	new	ADJ
abrj-195	86	9	media	medium	NOUN
abrj-195	86	10	platforms	platform	NOUN
abrj-195	86	11	was	be	AUX
abrj-195	86	12	not	not	PART
abrj-195	86	13	positive	positive	ADJ
abrj-195	86	14	.	.	PUNCT
abrj-195	87	1	3.2	3.2	NUM
abrj-195	87	2	.	.	PUNCT
abrj-195	87	3	questionnaire	questionnaire	NOUN
abrj-195	87	4	design	design	NOUN
abrj-195	87	5	in	in	ADP
abrj-195	87	6	this	this	DET
abrj-195	87	7	study	study	NOUN
abrj-195	87	8	,	,	PUNCT
abrj-195	87	9	the	the	DET
abrj-195	87	10	content	content	NOUN
abrj-195	87	11	of	of	ADP
abrj-195	87	12	the	the	DET
abrj-195	87	13	questionnaire	questionnaire	NOUN
abrj-195	87	14	was	be	AUX
abrj-195	87	15	mainly	mainly	ADV
abrj-195	87	16	designed	design	VERB
abrj-195	87	17	based	base	VERB
abrj-195	87	18	on	on	ADP
abrj-195	87	19	the	the	DET
abrj-195	87	20	crisis	crisis	NOUN
abrj-195	87	21	management	management	NOUN
abrj-195	87	22	strategies	strategy	NOUN
abrj-195	87	23	of	of	ADP
abrj-195	87	24	this	this	DET
abrj-195	87	25	case	case	NOUN
abrj-195	87	26	.	.	PUNCT
abrj-195	88	1	the	the	DET
abrj-195	88	2	questionnaire	questionnaire	NOUN
abrj-195	88	3	consists	consist	VERB
abrj-195	88	4	of	of	ADP
abrj-195	88	5	15	15	NUM
abrj-195	88	6	questions	question	NOUN
abrj-195	88	7	,	,	PUNCT
abrj-195	88	8	primarily	primarily	ADV
abrj-195	88	9	targeting	target	VERB
abrj-195	88	10	consumers	consumer	NOUN
abrj-195	88	11	of	of	ADP
abrj-195	88	12	various	various	ADJ
abrj-195	88	13	age	age	NOUN
abrj-195	88	14	groups	group	NOUN
abrj-195	88	15	.	.	PUNCT
abrj-195	89	1	it	it	PRON
abrj-195	89	2	investigates	investigate	VERB
abrj-195	89	3	the	the	DET
abrj-195	89	4	attributes	attribute	NOUN
abrj-195	89	5	of	of	ADP
abrj-195	89	6	corporate	corporate	ADJ
abrj-195	89	7	consumers	consumer	NOUN
abrj-195	89	8	and	and	CCONJ
abrj-195	89	9	their	their	PRON
abrj-195	89	10	attitudes	attitude	NOUN
abrj-195	89	11	towards	towards	ADP
abrj-195	89	12	the	the	DET
abrj-195	89	13	company	company	NOUN
abrj-195	89	14	's	's	PART
abrj-195	89	15	response	response	NOUN
abrj-195	89	16	to	to	ADP
abrj-195	89	17	crisis	crisis	NOUN
abrj-195	89	18	events	event	NOUN
abrj-195	89	19	;	;	PUNCT
abrj-195	89	20	including	include	VERB
abrj-195	89	21	the	the	DET
abrj-195	89	22	basic	basic	ADJ
abrj-195	89	23	information	information	NOUN
abrj-195	89	24	of	of	ADP
abrj-195	89	25	the	the	DET
abrj-195	89	26	respondents	respondent	NOUN
abrj-195	89	27	,	,	PUNCT
abrj-195	89	28	their	their	PRON
abrj-195	89	29	usage	usage	NOUN
abrj-195	89	30	habits	habit	NOUN
abrj-195	89	31	of	of	ADP
abrj-195	89	32	the	the	DET
abrj-195	89	33	brand	brand	NOUN
abrj-195	89	34	,	,	PUNCT
abrj-195	89	35	their	their	PRON
abrj-195	89	36	acceptance	acceptance	NOUN
abrj-195	89	37	of	of	ADP
abrj-195	89	38	information	information	NOUN
abrj-195	89	39	on	on	ADP
abrj-195	89	40	new	new	ADJ
abrj-195	89	41	media	medium	NOUN
abrj-195	89	42	platforms	platform	NOUN
abrj-195	89	43	,	,	PUNCT
abrj-195	89	44	their	their	PRON
abrj-195	89	45	knowledge	knowledge	NOUN
abrj-195	89	46	and	and	CCONJ
abrj-195	89	47	evaluation	evaluation	NOUN
abrj-195	89	48	of	of	ADP
abrj-195	89	49	the	the	DET
abrj-195	89	50	brand	brand	NOUN
abrj-195	89	51	,	,	PUNCT
abrj-195	89	52	their	their	PRON
abrj-195	89	53	views	view	NOUN
abrj-195	89	54	on	on	ADP
abrj-195	89	55	the	the	DET
abrj-195	89	56	company	company	NOUN
abrj-195	89	57	's	's	PART
abrj-195	89	58	crisis	crisis	NOUN
abrj-195	89	59	public	public	ADJ
abrj-195	89	60	relations	relation	NOUN
abrj-195	89	61	,	,	PUNCT
abrj-195	89	62	their	their	PRON
abrj-195	89	63	understanding	understanding	NOUN
abrj-195	89	64	of	of	ADP
abrj-195	89	65	the	the	DET
abrj-195	89	66	risks	risk	NOUN
abrj-195	89	67	faced	face	VERB
abrj-195	89	68	by	by	ADP
abrj-195	89	69	the	the	DET
abrj-195	89	70	company	company	NOUN
abrj-195	89	71	in	in	ADP
abrj-195	89	72	the	the	DET
abrj-195	89	73	new	new	ADJ
abrj-195	89	74	media	medium	NOUN
abrj-195	89	75	era	era	NOUN
abrj-195	89	76	,	,	PUNCT
abrj-195	89	77	and	and	CCONJ
abrj-195	89	78	their	their	PRON
abrj-195	89	79	attitudes	attitude	NOUN
abrj-195	89	80	towards	towards	ADP
abrj-195	89	81	the	the	DET
abrj-195	89	82	company	company	NOUN
abrj-195	89	83	's	's	PART
abrj-195	89	84	development	development	NOUN
abrj-195	89	85	prospects	prospect	NOUN
abrj-195	89	86	.	.	PUNCT
abrj-195	90	1	the	the	DET
abrj-195	90	2	survey	survey	NOUN
abrj-195	90	3	questionnaire	questionnaire	NOUN
abrj-195	90	4	was	be	AUX
abrj-195	90	5	released	release	VERB
abrj-195	90	6	online	online	ADV
abrj-195	90	7	through	through	ADP
abrj-195	90	8	wenjuanxing	wenjuanxing	NOUN
abrj-195	90	9	,	,	PUNCT
abrj-195	90	10	and	and	CCONJ
abrj-195	90	11	a	a	DET
abrj-195	90	12	total	total	NOUN
abrj-195	90	13	of	of	ADP
abrj-195	90	14	160	160	NUM
abrj-195	90	15	responses	response	NOUN
abrj-195	90	16	were	be	AUX
abrj-195	90	17	collected	collect	VERB
abrj-195	90	18	,	,	PUNCT
abrj-195	90	19	of	of	ADP
abrj-195	90	20	which	which	PRON
abrj-195	90	21	4	4	NUM
abrj-195	90	22	were	be	AUX
abrj-195	90	23	invalid	invalid	ADJ
abrj-195	90	24	,	,	PUNCT
abrj-195	90	25	leaving	leave	VERB
abrj-195	90	26	156	156	NUM
abrj-195	90	27	valid	valid	ADJ
abrj-195	90	28	responses	response	NOUN
abrj-195	90	29	,	,	PUNCT
abrj-195	90	30	with	with	ADP
abrj-195	90	31	an	an	DET
abrj-195	90	32	effective	effective	ADJ
abrj-195	90	33	response	response	NOUN
abrj-195	90	34	rate	rate	NOUN
abrj-195	90	35	of	of	ADP
abrj-195	90	36	97.5	97.5	NUM
abrj-195	90	37	%	%	NOUN
abrj-195	90	38	.	.	PUNCT
abrj-195	91	1	3.3	3.3	NUM
abrj-195	91	2	.	.	PUNCT
abrj-195	91	3	results	result	NOUN
abrj-195	91	4	after	after	SCONJ
abrj-195	91	5	the	the	DET
abrj-195	91	6	data	data	NOUN
abrj-195	91	7	collection	collection	NOUN
abrj-195	91	8	of	of	ADP
abrj-195	91	9	this	this	DET
abrj-195	91	10	questionnaire	questionnaire	NOUN
abrj-195	91	11	was	be	AUX
abrj-195	91	12	completed	complete	VERB
abrj-195	91	13	,	,	PUNCT
abrj-195	91	14	through	through	ADP
abrj-195	91	15	the	the	DET
abrj-195	91	16	analysis	analysis	NOUN
abrj-195	91	17	of	of	ADP
abrj-195	91	18	the	the	DET
abrj-195	91	19	data	datum	NOUN
abrj-195	91	20	,	,	PUNCT
abrj-195	91	21	the	the	DET
abrj-195	91	22	attitudes	attitude	NOUN
abrj-195	91	23	of	of	ADP
abrj-195	91	24	consumers	consumer	NOUN
abrj-195	91	25	towards	towards	ADP
abrj-195	91	26	the	the	DET
abrj-195	91	27	florasis	florasis	NOUN
abrj-195	91	28	crisis	crisis	NOUN
abrj-195	91	29	incident	incident	NOUN
abrj-195	91	30	and	and	CCONJ
abrj-195	91	31	the	the	DET
abrj-195	91	32	inappropriate	inappropriate	ADJ
abrj-195	91	33	handling	handling	NOUN
abrj-195	91	34	of	of	ADP
abrj-195	91	35	the	the	DET
abrj-195	91	36	incident	incident	NOUN
abrj-195	91	37	were	be	AUX
abrj-195	91	38	identified	identify	VERB
abrj-195	91	39	,	,	PUNCT
abrj-195	91	40	and	and	CCONJ
abrj-195	91	41	some	some	DET
abrj-195	91	42	insights	insight	NOUN
abrj-195	91	43	into	into	ADP
abrj-195	91	44	the	the	DET
abrj-195	91	45	crisis	crisis	NOUN
abrj-195	91	46	management	management	NOUN
abrj-195	91	47	of	of	ADP
abrj-195	91	48	the	the	DET
abrj-195	91	49	company	company	NOUN
abrj-195	91	50	brought	bring	VERB
abrj-195	91	51	about	about	ADP
abrj-195	91	52	by	by	ADP
abrj-195	91	53	the	the	DET
abrj-195	91	54	florasis	florasis	NOUN
abrj-195	91	55	crisis	crisis	NOUN
abrj-195	91	56	incident	incident	NOUN
abrj-195	91	57	were	be	AUX
abrj-195	91	58	explored	explore	VERB
abrj-195	91	59	.	.	PUNCT
abrj-195	92	1	3.3.1	3.3.1	X
abrj-195	92	2	.	.	PUNCT
abrj-195	92	3	sample	sample	NOUN
abrj-195	92	4	attribute	attribute	NOUN
abrj-195	92	5	analysis	analysis	NOUN
abrj-195	92	6	157	157	NUM
abrj-195	92	7	valid	valid	ADJ
abrj-195	92	8	survey	survey	NOUN
abrj-195	92	9	questionnaires	questionnaire	NOUN
abrj-195	92	10	were	be	AUX
abrj-195	92	11	collected	collect	VERB
abrj-195	92	12	and	and	CCONJ
abrj-195	92	13	combined	combine	VERB
abrj-195	92	14	with	with	ADP
abrj-195	92	15	the	the	DET
abrj-195	92	16	researcher	researcher	NOUN
abrj-195	92	17	’s	’s	PART
abrj-195	92	18	observations	observation	NOUN
abrj-195	92	19	to	to	PART
abrj-195	92	20	summarize	summarize	VERB
abrj-195	92	21	the	the	DET
abrj-195	92	22	characteristics	characteristic	NOUN
abrj-195	92	23	,	,	PUNCT
abrj-195	92	24	as	as	SCONJ
abrj-195	92	25	detailed	detailed	ADJ
abrj-195	92	26	in	in	ADP
abrj-195	92	27	table	table	NOUN
abrj-195	92	28	1	1	NUM
abrj-195	92	29	.	.	PUNCT
abrj-195	92	30	table	table	NOUN
abrj-195	92	31	1	1	NUM
abrj-195	92	32	.	.	PUNCT
abrj-195	93	1	analysis	analysis	NOUN
abrj-195	93	2	of	of	ADP
abrj-195	93	3	respondent	respondent	ADJ
abrj-195	93	4	information	information	NOUN
abrj-195	93	5	.	.	PUNCT
abrj-195	94	1	gender	gender	NOUN
abrj-195	94	2	option	option	NOUN
abrj-195	94	3	number	number	NOUN
abrj-195	94	4	of	of	ADP
abrj-195	94	5	people	people	NOUN
abrj-195	94	6	%	%	INTJ
abrj-195	94	7	gender	gender	NOUN
abrj-195	94	8	male	male	NOUN
abrj-195	94	9	34	34	NUM
abrj-195	94	10	21.66	21.66	NUM
abrj-195	94	11	female	female	NOUN
abrj-195	94	12	123	123	NUM
abrj-195	94	13	78.34	78.34	NUM
abrj-195	94	14	age	age	NOUN
abrj-195	94	15	/yars	/yar	NOUN
abrj-195	94	16	old	old	ADJ
abrj-195	94	17	under	under	ADP
abrj-195	94	18	18	18	NUM
abrj-195	94	19	17	17	NUM
abrj-195	94	20	10.83	10.83	NUM
abrj-195	94	21	19~25	19~25	NUM
abrj-195	94	22	121	121	NUM
abrj-195	94	23	77.07	77.07	NUM
abrj-195	94	24	25~30	25~30	NUM
abrj-195	94	25	13	13	NUM
abrj-195	94	26	8.28	8.28	NUM
abrj-195	94	27	over	over	ADP
abrj-195	94	28	30	30	NUM
abrj-195	94	29	6	6	NUM
abrj-195	94	30	3.82	3.82	NUM
abrj-195	94	31	salary/	salary/	NUM
abrj-195	94	32	yuan	yuan	NOUN
abrj-195	94	33	below	below	ADP
abrj-195	94	34	3000	3000	NUM
abrj-195	94	35	86	86	NUM
abrj-195	94	36	54.78	54.78	NUM
abrj-195	94	37	3000~6000	3000~6000	NUM
abrj-195	94	38	61	61	NUM
abrj-195	94	39	38.85	38.85	NUM
abrj-195	94	40	6000~9000	6000~9000	NUM
abrj-195	94	41	8	8	NUM
abrj-195	94	42	5.1	5.1	NUM
abrj-195	94	43	above	above	ADP
abrj-195	94	44	9000	9000	NUM
abrj-195	94	45	2	2	NUM
abrj-195	94	46	1.27	1.27	NUM
abrj-195	94	47	women	woman	NOUN
abrj-195	94	48	have	have	VERB
abrj-195	94	49	a	a	DET
abrj-195	94	50	greater	great	ADJ
abrj-195	94	51	interest	interest	NOUN
abrj-195	94	52	in	in	ADP
abrj-195	94	53	cosmetics	cosmetic	NOUN
abrj-195	94	54	:	:	PUNCT
abrj-195	94	55	as	as	SCONJ
abrj-195	94	56	shown	show	VERB
abrj-195	94	57	in	in	ADP
abrj-195	94	58	table	table	NOUN
abrj-195	94	59	1	1	NUM
abrj-195	94	60	,	,	PUNCT
abrj-195	94	61	the	the	DET
abrj-195	94	62	data	datum	NOUN
abrj-195	94	63	indicates	indicate	VERB
abrj-195	94	64	that	that	SCONJ
abrj-195	94	65	among	among	ADP
abrj-195	94	66	the	the	DET
abrj-195	94	67	survey	survey	NOUN
abrj-195	94	68	participants	participant	NOUN
abrj-195	94	69	,	,	PUNCT
abrj-195	94	70	21.66	21.66	NUM
abrj-195	94	71	%	%	NOUN
abrj-195	94	72	are	be	AUX
abrj-195	94	73	male	male	ADJ
abrj-195	94	74	and	and	CCONJ
abrj-195	94	75	78.34	78.34	NUM
abrj-195	94	76	%	%	NOUN
abrj-195	94	77	are	be	AUX
abrj-195	94	78	female	female	ADJ
abrj-195	94	79	.	.	PUNCT
abrj-195	95	1	the	the	DET
abrj-195	95	2	gender	gender	NOUN
abrj-195	95	3	differences	difference	NOUN
abrj-195	95	4	among	among	ADP
abrj-195	95	5	the	the	DET
abrj-195	95	6	survey	survey	NOUN
abrj-195	95	7	participants	participant	NOUN
abrj-195	95	8	can	can	AUX
abrj-195	95	9	influence	influence	VERB
abrj-195	95	10	the	the	DET
abrj-195	95	11	level	level	NOUN
abrj-195	95	12	of	of	ADP
abrj-195	95	13	attention	attention	NOUN
abrj-195	95	14	and	and	CCONJ
abrj-195	95	15	understanding	understanding	NOUN
abrj-195	95	16	towards	towards	ADP
abrj-195	95	17	cosmetic	cosmetic	ADJ
abrj-195	95	18	brands	brand	NOUN
abrj-195	95	19	.	.	PUNCT
abrj-195	96	1	the	the	DET
abrj-195	96	2	consumer	consumer	NOUN
abrj-195	96	3	age	age	NOUN
abrj-195	96	4	group	group	NOUN
abrj-195	96	5	is	be	AUX
abrj-195	96	6	relatively	relatively	ADV
abrj-195	96	7	young	young	ADJ
abrj-195	96	8	:	:	PUNCT
abrj-195	96	9	as	as	SCONJ
abrj-195	96	10	detailed	detailed	ADJ
abrj-195	96	11	in	in	ADP
abrj-195	96	12	table	table	NOUN
abrj-195	96	13	1	1	NUM
abrj-195	96	14	,	,	PUNCT
abrj-195	96	15	among	among	ADP
abrj-195	96	16	the	the	DET
abrj-195	96	17	survey	survey	NOUN
abrj-195	96	18	participants	participant	NOUN
abrj-195	96	19	,	,	PUNCT
abrj-195	96	20	the	the	DET
abrj-195	96	21	age	age	NOUN
abrj-195	96	22	group	group	NOUN
abrj-195	96	23	of	of	ADP
abrj-195	96	24	19	19	NUM
abrj-195	96	25	to	to	PART
abrj-195	96	26	25	25	NUM
abrj-195	96	27	years	year	NOUN
abrj-195	96	28	old	old	ADJ
abrj-195	96	29	accounts	account	NOUN
abrj-195	96	30	for	for	ADP
abrj-195	96	31	77.07	77.07	NUM
abrj-195	96	32	%	%	NOUN
abrj-195	96	33	,	,	PUNCT
abrj-195	96	34	the	the	DET
abrj-195	96	35	largest	large	ADJ
abrj-195	96	36	proportion	proportion	NOUN
abrj-195	96	37	;	;	PUNCT
abrj-195	96	38	followed	follow	VERB
abrj-195	96	39	by	by	ADP
abrj-195	96	40	consumers	consumer	NOUN
abrj-195	96	41	under	under	ADP
abrj-195	96	42	18	18	NUM
abrj-195	96	43	years	year	NOUN
abrj-195	96	44	old	old	ADJ
abrj-195	96	45	,	,	PUNCT
abrj-195	96	46	accounting	account	VERB
abrj-195	96	47	for	for	ADP
abrj-195	96	48	10	10	NUM
abrj-195	96	49	%	%	NOUN
abrj-195	96	50	of	of	ADP
abrj-195	96	51	the	the	DET
abrj-195	96	52	total	total	NOUN
abrj-195	96	53	;	;	PUNCT
abrj-195	96	54	and	and	CCONJ
abrj-195	96	55	finally	finally	ADV
abrj-195	96	56	,	,	PUNCT
abrj-195	96	57	in	in	ADP
abrj-195	96	58	descending	descend	VERB
abrj-195	96	59	order	order	NOUN
abrj-195	96	60	of	of	ADP
abrj-195	96	61	proportion	proportion	NOUN
abrj-195	96	62	,	,	PUNCT
abrj-195	96	63	are	be	AUX
abrj-195	96	64	the	the	DET
abrj-195	96	65	age	age	NOUN
abrj-195	96	66	groups	group	NOUN
abrj-195	96	67	of	of	ADP
abrj-195	96	68	25	25	NUM
abrj-195	96	69	to	to	PART
abrj-195	96	70	30	30	NUM
abrj-195	96	71	years	year	NOUN
abrj-195	96	72	old	old	ADJ
abrj-195	96	73	and	and	CCONJ
abrj-195	96	74	above	above	ADP
abrj-195	96	75	30	30	NUM
abrj-195	96	76	years	year	NOUN
abrj-195	96	77	old	old	ADJ
abrj-195	96	78	,	,	PUNCT
abrj-195	96	79	accounting	account	VERB
abrj-195	96	80	for	for	ADP
abrj-195	96	81	8.28	8.28	NUM
abrj-195	96	82	%	%	NOUN
abrj-195	96	83	and	and	CCONJ
abrj-195	96	84	3.82	3.82	NUM
abrj-195	96	85	%	%	NOUN
abrj-195	96	86	respectively	respectively	ADV
abrj-195	96	87	.	.	PUNCT
abrj-195	97	1	in	in	ADP
abrj-195	97	2	summary	summary	NOUN
abrj-195	97	3	,	,	PUNCT
abrj-195	97	4	the	the	DET
abrj-195	97	5	brand	brand	NOUN
abrj-195	97	6	’s	’s	PART
abrj-195	97	7	main	main	ADJ
abrj-195	97	8	consumer	consumer	NOUN
abrj-195	97	9	group	group	NOUN
abrj-195	97	10	is	be	AUX
abrj-195	97	11	clearly	clearly	ADV
abrj-195	97	12	inclined	inclined	ADJ
abrj-195	97	13	towards	towards	ADP
abrj-195	97	14	the	the	DET
abrj-195	97	15	younger	young	ADJ
abrj-195	97	16	generation	generation	NOUN
abrj-195	97	17	.	.	PUNCT
abrj-195	98	1	however	however	ADV
abrj-195	98	2	,	,	PUNCT
abrj-195	98	3	this	this	PRON
abrj-195	98	4	may	may	AUX
abrj-195	98	5	also	also	ADV
abrj-195	98	6	result	result	VERB
abrj-195	98	7	in	in	ADP
abrj-195	98	8	a	a	DET
abrj-195	98	9	relatively	relatively	ADV
abrj-195	98	10	narrow	narrow	ADJ
abrj-195	98	11	audience	audience	NOUN
abrj-195	98	12	scope	scope	NOUN
abrj-195	98	13	for	for	ADP
abrj-195	98	14	the	the	DET
abrj-195	98	15	brand	brand	NOUN
abrj-195	98	16	,	,	PUNCT
abrj-195	98	17	with	with	ADP
abrj-195	98	18	certain	certain	ADJ
abrj-195	98	19	limitations	limitation	NOUN
abrj-195	98	20	.	.	PUNCT
abrj-195	99	1	consumers	consumer	NOUN
abrj-195	99	2	have	have	VERB
abrj-195	99	3	a	a	DET
abrj-195	99	4	relatively	relatively	ADV
abrj-195	99	5	low	low	ADJ
abrj-195	99	6	salary	salary	NOUN
abrj-195	99	7	level	level	NOUN
abrj-195	99	8	:	:	PUNCT
abrj-195	99	9	this	this	DET
abrj-195	99	10	study	study	NOUN
abrj-195	99	11	found	find	VERB
abrj-195	99	12	that	that	SCONJ
abrj-195	99	13	the	the	DET
abrj-195	99	14	salary	salary	NOUN
abrj-195	99	15	level	level	NOUN
abrj-195	99	16	of	of	ADP
abrj-195	99	17	the	the	DET
abrj-195	99	18	survey	survey	NOUN
abrj-195	99	19	participants	participant	NOUN
abrj-195	99	20	is	be	AUX
abrj-195	99	21	mainly	mainly	ADV
abrj-195	99	22	concentrated	concentrate	VERB
abrj-195	99	23	below	below	ADP
abrj-195	99	24	3000	3000	NUM
abrj-195	99	25	yuan	yuan	NOUN
abrj-195	99	26	,	,	PUNCT
abrj-195	99	27	with	with	ADP
abrj-195	99	28	a	a	DET
abrj-195	99	29	high	high	ADJ
abrj-195	99	30	proportion	proportion	NOUN
abrj-195	99	31	of	of	ADP
abrj-195	99	32	54.78	54.78	NUM
abrj-195	99	33	%	%	NOUN
abrj-195	99	34	in	in	ADP
abrj-195	99	35	this	this	DET
abrj-195	99	36	range	range	NOUN
abrj-195	99	37	.	.	PUNCT
abrj-195	100	1	the	the	DET
abrj-195	100	2	salary	salary	NOUN
abrj-195	100	3	range	range	NOUN
abrj-195	100	4	following	follow	VERB
abrj-195	100	5	this	this	PRON
abrj-195	100	6	is	be	AUX
abrj-195	100	7	3000	3000	NUM
abrj-195	100	8	-	-	PUNCT
abrj-195	100	9	to-6000	to-6000	NOUN
abrj-195	100	10	-	-	PUNCT
abrj-195	100	11	yuan	yuan	NOUN
abrj-195	100	12	,	,	PUNCT
abrj-195	100	13	accounting	account	VERB
abrj-195	100	14	for	for	ADP
abrj-195	100	15	38.85	38.85	NUM
abrj-195	100	16	%	%	NOUN
abrj-195	100	17	.	.	PUNCT
abrj-195	101	1	notably	notably	ADV
abrj-195	101	2	,	,	PUNCT
abrj-195	101	3	there	there	PRON
abrj-195	101	4	is	be	VERB
abrj-195	101	5	a	a	DET
abrj-195	101	6	significant	significant	ADJ
abrj-195	101	7	difference	difference	NOUN
abrj-195	101	8	between	between	ADP
abrj-195	101	9	the	the	DET
abrj-195	101	10	proportion	proportion	NOUN
abrj-195	101	11	asian	asian	PROPN
abrj-195	101	12	business	business	PROPN
abrj-195	101	13	research	research	NOUN
abrj-195	101	14	journal	journal	NOUN
abrj-195	101	15	,	,	PUNCT
abrj-195	101	16	2024	2024	NUM
abrj-195	101	17	,	,	PUNCT
abrj-195	101	18	9	9	NUM
abrj-195	101	19	:	:	SYM
abrj-195	101	20	64	64	NUM
abrj-195	101	21	-	-	SYM
abrj-195	101	22	71	71	NUM
abrj-195	101	23	67	67	NUM
abrj-195	101	24	©	©	ADP
abrj-195	101	25	2024	2024	NUM
abrj-195	101	26	by	by	ADP
abrj-195	101	27	the	the	DET
abrj-195	101	28	authors	author	NOUN
abrj-195	101	29	;	;	PUNCT
abrj-195	101	30	licensee	licensee	NOUN
abrj-195	101	31	eastern	eastern	ADJ
abrj-195	101	32	centre	centre	NOUN
abrj-195	101	33	of	of	ADP
abrj-195	101	34	science	science	NOUN
abrj-195	101	35	and	and	CCONJ
abrj-195	101	36	education	education	NOUN
abrj-195	101	37	,	,	PUNCT
abrj-195	101	38	usa	usa	PROPN
abrj-195	101	39	of	of	ADP
abrj-195	101	40	salaries	salary	NOUN
abrj-195	101	41	above	above	ADP
abrj-195	101	42	6000	6000	NUM
abrj-195	101	43	yuan	yuan	NOUN
abrj-195	101	44	and	and	CCONJ
abrj-195	101	45	that	that	SCONJ
abrj-195	101	46	below	below	ADP
abrj-195	101	47	6000	6000	NUM
abrj-195	101	48	yuan	yuan	NOUN
abrj-195	101	49	.	.	PUNCT
abrj-195	102	1	this	this	DET
abrj-195	102	2	data	datum	NOUN
abrj-195	102	3	reflects	reflect	VERB
abrj-195	102	4	that	that	SCONJ
abrj-195	102	5	the	the	DET
abrj-195	102	6	brand	brand	NOUN
abrj-195	102	7	has	have	VERB
abrj-195	102	8	a	a	DET
abrj-195	102	9	strong	strong	ADJ
abrj-195	102	10	mass	mass	NOUN
abrj-195	102	11	appeal	appeal	NOUN
abrj-195	102	12	,	,	PUNCT
abrj-195	102	13	and	and	CCONJ
abrj-195	102	14	its	its	PRON
abrj-195	102	15	product	product	NOUN
abrj-195	102	16	prices	price	NOUN
abrj-195	102	17	align	align	VERB
abrj-195	102	18	with	with	ADP
abrj-195	102	19	the	the	DET
abrj-195	102	20	spending	spending	NOUN
abrj-195	102	21	levels	level	NOUN
abrj-195	102	22	of	of	ADP
abrj-195	102	23	the	the	DET
abrj-195	102	24	consumer	consumer	NOUN
abrj-195	102	25	group	group	NOUN
abrj-195	102	26	with	with	ADP
abrj-195	102	27	an	an	DET
abrj-195	102	28	income	income	NOUN
abrj-195	102	29	below	below	ADP
abrj-195	102	30	6000	6000	NUM
abrj-195	102	31	yuan	yuan	NOUN
abrj-195	102	32	.	.	PUNCT
abrj-195	103	1	3.3.2	3.3.2	NUM
abrj-195	103	2	.	.	X
abrj-195	104	1	analysis	analysis	NOUN
abrj-195	104	2	of	of	ADP
abrj-195	104	3	corporate	corporate	ADJ
abrj-195	104	4	crisis	crisis	NOUN
abrj-195	104	5	management	management	NOUN
abrj-195	104	6	attitude	attitude	NOUN
abrj-195	104	7	the	the	DET
abrj-195	104	8	survey	survey	NOUN
abrj-195	104	9	participants	participant	NOUN
abrj-195	104	10	are	be	AUX
abrj-195	104	11	detailed	detail	VERB
abrj-195	104	12	in	in	ADP
abrj-195	104	13	table	table	NOUN
abrj-195	104	14	2	2	NUM
abrj-195	104	15	.	.	PUNCT
abrj-195	105	1	those	those	PRON
abrj-195	105	2	who	who	PRON
abrj-195	105	3	think	think	VERB
abrj-195	105	4	that	that	SCONJ
abrj-195	105	5	florasis	florasis	NOUN
abrj-195	105	6	handling	handling	NOUN
abrj-195	105	7	of	of	ADP
abrj-195	105	8	the	the	DET
abrj-195	105	9	current	current	ADJ
abrj-195	105	10	crisis	crisis	NOUN
abrj-195	105	11	is	be	AUX
abrj-195	105	12	good	good	ADJ
abrj-195	105	13	or	or	CCONJ
abrj-195	105	14	above	above	ADP
abrj-195	105	15	account	account	NOUN
abrj-195	105	16	for	for	ADP
abrj-195	105	17	a	a	DET
abrj-195	105	18	relatively	relatively	ADV
abrj-195	105	19	small	small	ADJ
abrj-195	105	20	proportion	proportion	NOUN
abrj-195	105	21	,	,	PUNCT
abrj-195	105	22	with	with	ADP
abrj-195	105	23	a	a	DET
abrj-195	105	24	total	total	NOUN
abrj-195	105	25	of	of	ADP
abrj-195	105	26	22.93	22.93	NUM
abrj-195	105	27	%	%	NOUN
abrj-195	105	28	;	;	PUNCT
abrj-195	105	29	those	those	PRON
abrj-195	105	30	who	who	PRON
abrj-195	105	31	think	think	VERB
abrj-195	105	32	the	the	DET
abrj-195	105	33	handling	handling	NOUN
abrj-195	105	34	is	be	AUX
abrj-195	105	35	average	average	ADJ
abrj-195	105	36	account	account	NOUN
abrj-195	105	37	for	for	ADP
abrj-195	105	38	51.59	51.59	NUM
abrj-195	105	39	%	%	NOUN
abrj-195	105	40	;	;	PUNCT
abrj-195	105	41	and	and	CCONJ
abrj-195	105	42	those	those	PRON
abrj-195	105	43	who	who	PRON
abrj-195	105	44	think	think	VERB
abrj-195	105	45	it	it	PRON
abrj-195	105	46	is	be	AUX
abrj-195	105	47	poor	poor	ADJ
abrj-195	105	48	or	or	CCONJ
abrj-195	105	49	below	below	ADP
abrj-195	105	50	account	account	NOUN
abrj-195	105	51	for	for	ADP
abrj-195	105	52	25.48	25.48	NUM
abrj-195	105	53	%	%	NOUN
abrj-195	105	54	.	.	PUNCT
abrj-195	106	1	the	the	DET
abrj-195	106	2	total	total	ADJ
abrj-195	106	3	proportion	proportion	NOUN
abrj-195	106	4	of	of	ADP
abrj-195	106	5	views	view	NOUN
abrj-195	106	6	that	that	PRON
abrj-195	106	7	are	be	AUX
abrj-195	106	8	average	average	ADJ
abrj-195	106	9	,	,	PUNCT
abrj-195	106	10	poor	poor	ADJ
abrj-195	106	11	,	,	PUNCT
abrj-195	106	12	or	or	CCONJ
abrj-195	106	13	below	below	ADV
abrj-195	106	14	is	be	AUX
abrj-195	106	15	relatively	relatively	ADV
abrj-195	106	16	large	large	ADJ
abrj-195	106	17	.	.	PUNCT
abrj-195	107	1	therefore	therefore	ADV
abrj-195	107	2	,	,	PUNCT
abrj-195	107	3	based	base	VERB
abrj-195	107	4	on	on	ADP
abrj-195	107	5	the	the	DET
abrj-195	107	6	data	datum	NOUN
abrj-195	107	7	analysis	analysis	NOUN
abrj-195	107	8	,	,	PUNCT
abrj-195	107	9	it	it	PRON
abrj-195	107	10	can	can	AUX
abrj-195	107	11	be	be	AUX
abrj-195	107	12	inferred	infer	VERB
abrj-195	107	13	that	that	SCONJ
abrj-195	107	14	consumers	consumer	NOUN
abrj-195	107	15	are	be	AUX
abrj-195	107	16	relatively	relatively	ADV
abrj-195	107	17	dissatisfied	dissatisfied	ADJ
abrj-195	107	18	with	with	ADP
abrj-195	107	19	huaxiz	huaxiz	PROPN
abrj-195	107	20	’s	’s	PART
abrj-195	107	21	handling	handling	NOUN
abrj-195	107	22	of	of	ADP
abrj-195	107	23	this	this	DET
abrj-195	107	24	crisis	crisis	NOUN
abrj-195	107	25	event	event	NOUN
abrj-195	107	26	.	.	PUNCT
abrj-195	108	1	table	table	NOUN
abrj-195	108	2	2	2	NUM
abrj-195	108	3	.	.	PUNCT
abrj-195	108	4	investigation	investigation	NOUN
abrj-195	108	5	sample	sample	NOUN
abrj-195	108	6	attitude	attitude	NOUN
abrj-195	108	7	analysis	analysis	NOUN
abrj-195	108	8	results	result	NOUN
abrj-195	108	9	.	.	PUNCT
abrj-195	109	1	name	name	NOUN
abrj-195	109	2	option	option	NOUN
abrj-195	109	3	frequency	frequency	NOUN
abrj-195	109	4	%	%	NOUN
abrj-195	109	5	cumulative%	cumulative%	PUNCT
abrj-195	109	6	crisis	crisis	NOUN
abrj-195	109	7	public	public	ADJ
abrj-195	109	8	relations	relation	NOUN
abrj-195	109	9	risk	risk	NOUN
abrj-195	109	10	performance	performance	NOUN
abrj-195	109	11	outstanding	outstanding	ADJ
abrj-195	109	12	17	17	NUM
abrj-195	109	13	10.83	10.83	NUM
abrj-195	109	14	10.83	10.83	NUM
abrj-195	109	15	better	well	ADJ
abrj-195	109	16	19	19	NUM
abrj-195	109	17	12.10	12.10	NUM
abrj-195	109	18	22.93	22.93	NUM
abrj-195	109	19	average	average	NOUN
abrj-195	109	20	81	81	NUM
abrj-195	109	21	51.59	51.59	NUM
abrj-195	109	22	74.52	74.52	NUM
abrj-195	109	23	poor	poor	ADJ
abrj-195	109	24	24	24	NUM
abrj-195	109	25	15.29	15.29	NUM
abrj-195	109	26	89.81	89.81	NUM
abrj-195	109	27	extremely	extremely	ADV
abrj-195	109	28	poor	poor	ADJ
abrj-195	109	29	16	16	NUM
abrj-195	109	30	10.19	10.19	NUM
abrj-195	109	31	100.00	100.00	NUM
abrj-195	109	32	total	total	NOUN
abrj-195	109	33	157	157	NUM
abrj-195	109	34	100.0	100.0	NUM
abrj-195	109	35	100.0	100.0	NUM
abrj-195	109	36	3.3.3	3.3.3	NUM
abrj-195	109	37	.	.	PUNCT
abrj-195	110	1	cross	cross	NOUN
abrj-195	110	2	-	-	NOUN
abrj-195	110	3	analysis	analysis	NOUN
abrj-195	110	4	of	of	ADP
abrj-195	110	5	attributes	attribute	NOUN
abrj-195	110	6	and	and	CCONJ
abrj-195	110	7	survey	survey	NOUN
abrj-195	110	8	elements	element	NOUN
abrj-195	110	9	the	the	DET
abrj-195	110	10	survey	survey	NOUN
abrj-195	110	11	questionnaire	questionnaire	NOUN
abrj-195	110	12	objects	object	NOUN
abrj-195	110	13	are	be	AUX
abrj-195	110	14	detailed	detail	VERB
abrj-195	110	15	in	in	ADP
abrj-195	110	16	table	table	NOUN
abrj-195	110	17	3	3	NUM
abrj-195	110	18	.	.	PUNCT
abrj-195	111	1	there	there	PRON
abrj-195	111	2	are	be	VERB
abrj-195	111	3	significant	significant	ADJ
abrj-195	111	4	differences	difference	NOUN
abrj-195	111	5	in	in	ADP
abrj-195	111	6	the	the	DET
abrj-195	111	7	attention	attention	NOUN
abrj-195	111	8	paid	pay	VERB
abrj-195	111	9	to	to	ADP
abrj-195	111	10	brand	brand	NOUN
abrj-195	111	11	spokespersons	spokesperson	NOUN
abrj-195	111	12	among	among	ADP
abrj-195	111	13	consumers	consumer	NOUN
abrj-195	111	14	of	of	ADP
abrj-195	111	15	different	different	ADJ
abrj-195	111	16	age	age	NOUN
abrj-195	111	17	groups	group	NOUN
abrj-195	111	18	.	.	PUNCT
abrj-195	112	1	young	young	ADJ
abrj-195	112	2	consumers	consumer	NOUN
abrj-195	112	3	under	under	ADP
abrj-195	112	4	18	18	NUM
abrj-195	112	5	years	year	NOUN
abrj-195	112	6	old	old	ADJ
abrj-195	112	7	show	show	VERB
abrj-195	112	8	a	a	DET
abrj-195	112	9	certain	certain	ADJ
abrj-195	112	10	level	level	NOUN
abrj-195	112	11	of	of	ADP
abrj-195	112	12	interest	interest	NOUN
abrj-195	112	13	and	and	CCONJ
abrj-195	112	14	recognition	recognition	NOUN
abrj-195	112	15	towards	towards	ADP
abrj-195	112	16	brand	brand	NOUN
abrj-195	112	17	spokespersons	spokesperson	NOUN
abrj-195	112	18	,	,	PUNCT
abrj-195	112	19	accounting	account	VERB
abrj-195	112	20	for	for	ADP
abrj-195	112	21	10.42	10.42	NUM
abrj-195	112	22	%	%	NOUN
abrj-195	112	23	.	.	PUNCT
abrj-195	113	1	the	the	DET
abrj-195	113	2	19	19	NUM
abrj-195	113	3	-	-	SYM
abrj-195	113	4	25	25	NUM
abrj-195	113	5	age	age	NOUN
abrj-195	113	6	group	group	NOUN
abrj-195	113	7	,	,	PUNCT
abrj-195	113	8	which	which	PRON
abrj-195	113	9	is	be	AUX
abrj-195	113	10	predominantly	predominantly	ADV
abrj-195	113	11	college	college	NOUN
abrj-195	113	12	students	student	NOUN
abrj-195	113	13	,	,	PUNCT
abrj-195	113	14	has	have	VERB
abrj-195	113	15	a	a	DET
abrj-195	113	16	high	high	ADJ
abrj-195	113	17	sensitivity	sensitivity	NOUN
abrj-195	113	18	to	to	ADP
abrj-195	113	19	the	the	DET
abrj-195	113	20	use	use	NOUN
abrj-195	113	21	of	of	ADP
abrj-195	113	22	new	new	ADJ
abrj-195	113	23	media	medium	NOUN
abrj-195	113	24	platforms	platform	NOUN
abrj-195	113	25	,	,	PUNCT
abrj-195	113	26	resulting	result	VERB
abrj-195	113	27	in	in	ADP
abrj-195	113	28	a	a	DET
abrj-195	113	29	significant	significant	ADJ
abrj-195	113	30	attention	attention	NOUN
abrj-195	113	31	level	level	NOUN
abrj-195	113	32	to	to	ADP
abrj-195	113	33	brand	brand	NOUN
abrj-195	113	34	spokespersons	spokesperson	NOUN
abrj-195	113	35	of	of	ADP
abrj-195	113	36	83.33	83.33	NUM
abrj-195	113	37	%	%	NOUN
abrj-195	113	38	,	,	PUNCT
abrj-195	113	39	indicating	indicate	VERB
abrj-195	113	40	the	the	DET
abrj-195	113	41	importance	importance	NOUN
abrj-195	113	42	of	of	ADP
abrj-195	113	43	spokespersons	spokesperson	NOUN
abrj-195	113	44	among	among	ADP
abrj-195	113	45	consumers	consumer	NOUN
abrj-195	113	46	in	in	ADP
abrj-195	113	47	this	this	DET
abrj-195	113	48	age	age	NOUN
abrj-195	113	49	group	group	NOUN
abrj-195	113	50	.	.	PUNCT
abrj-195	114	1	to	to	PART
abrj-195	114	2	enhance	enhance	VERB
abrj-195	114	3	attractiveness	attractiveness	NOUN
abrj-195	114	4	and	and	CCONJ
abrj-195	114	5	recognition	recognition	NOUN
abrj-195	114	6	,	,	PUNCT
abrj-195	114	7	brands	brand	NOUN
abrj-195	114	8	should	should	AUX
abrj-195	114	9	carefully	carefully	ADV
abrj-195	114	10	select	select	VERB
abrj-195	114	11	spokespersons	spokesperson	NOUN
abrj-195	114	12	that	that	PRON
abrj-195	114	13	align	align	VERB
abrj-195	114	14	with	with	ADP
abrj-195	114	15	the	the	DET
abrj-195	114	16	preferences	preference	NOUN
abrj-195	114	17	of	of	ADP
abrj-195	114	18	young	young	ADJ
abrj-195	114	19	consumers	consumer	NOUN
abrj-195	114	20	.	.	PUNCT
abrj-195	115	1	table	table	NOUN
abrj-195	115	2	3	3	NUM
abrj-195	115	3	.	.	X
abrj-195	115	4	consumption	consumption	NOUN
abrj-195	115	5	stimulation	stimulation	NOUN
abrj-195	115	6	factors	factor	NOUN
abrj-195	115	7	and	and	CCONJ
abrj-195	115	8	age	age	NOUN
abrj-195	115	9	analysis	analysis	NOUN
abrj-195	115	10	.	.	PUNCT
abrj-195	116	1	survey	survey	NOUN
abrj-195	116	2	item	item	NOUN
abrj-195	116	3	options	option	NOUN
abrj-195	116	4	brand	brand	NOUN
abrj-195	116	5	spokesperson	spokesperson	NOUN
abrj-195	116	6	product	product	NOUN
abrj-195	116	7	price	price	NOUN
abrj-195	116	8	live	live	ADJ
abrj-195	116	9	streaming	stream	VERB
abrj-195	116	10	marketing	marketing	NOUN
abrj-195	116	11	response	response	NOUN
abrj-195	116	12	age	age	NOUN
abrj-195	116	13	group	group	NOUN
abrj-195	116	14	under	under	ADP
abrj-195	116	15	18	18	NUM
abrj-195	116	16	years	year	NOUN
abrj-195	116	17	old	old	ADJ
abrj-195	116	18	10.42	10.42	NUM
abrj-195	116	19	%	%	NOUN
abrj-195	116	20	11.38	11.38	NUM
abrj-195	116	21	%	%	NOUN
abrj-195	116	22	4.35	4.35	NUM
abrj-195	116	23	%	%	NOUN
abrj-195	116	24	19~25	19~25	NUM
abrj-195	116	25	years	year	NOUN
abrj-195	116	26	old	old	ADJ
abrj-195	116	27	83.33	83.33	NUM
abrj-195	116	28	%	%	NOUN
abrj-195	116	29	76.42	76.42	NUM
abrj-195	116	30	%	%	NOUN
abrj-195	116	31	78.26	78.26	NUM
abrj-195	116	32	%	%	NOUN
abrj-195	116	33	25~30	25~30	NUM
abrj-195	116	34	years	year	NOUN
abrj-195	116	35	old	old	ADJ
abrj-195	116	36	6.25	6.25	NUM
abrj-195	116	37	%	%	NOUN
abrj-195	116	38	7.32	7.32	NUM
abrj-195	116	39	%	%	NOUN
abrj-195	116	40	17.39	17.39	NUM
abrj-195	116	41	%	%	NOUN
abrj-195	116	42	over	over	ADP
abrj-195	116	43	30	30	NUM
abrj-195	116	44	years	year	NOUN
abrj-195	116	45	old	old	ADJ
abrj-195	116	46	0.00	0.00	NUM
abrj-195	116	47	%	%	NOUN
abrj-195	116	48	4.88	4.88	NUM
abrj-195	116	49	%	%	NOUN
abrj-195	116	50	0.00	0.00	NUM
abrj-195	116	51	%	%	NOUN
abrj-195	116	52	as	as	SCONJ
abrj-195	116	53	shown	show	VERB
abrj-195	116	54	in	in	ADP
abrj-195	116	55	table	table	NOUN
abrj-195	116	56	3	3	NUM
abrj-195	116	57	,	,	PUNCT
abrj-195	116	58	the	the	DET
abrj-195	116	59	age	age	NOUN
abrj-195	116	60	group	group	NOUN
abrj-195	116	61	has	have	VERB
abrj-195	116	62	a	a	DET
abrj-195	116	63	significant	significant	ADJ
abrj-195	116	64	impact	impact	NOUN
abrj-195	116	65	on	on	ADP
abrj-195	116	66	the	the	DET
abrj-195	116	67	attention	attention	NOUN
abrj-195	116	68	to	to	ADP
abrj-195	116	69	product	product	NOUN
abrj-195	116	70	price	price	NOUN
abrj-195	116	71	.	.	PUNCT
abrj-195	117	1	consumers	consumer	NOUN
abrj-195	117	2	under	under	ADP
abrj-195	117	3	18	18	NUM
abrj-195	117	4	years	year	NOUN
abrj-195	117	5	old	old	ADJ
abrj-195	117	6	and	and	CCONJ
abrj-195	117	7	those	those	PRON
abrj-195	117	8	aged	aged	ADJ
abrj-195	117	9	19~25	19~25	NUM
abrj-195	117	10	years	year	NOUN
abrj-195	117	11	old	old	ADJ
abrj-195	117	12	show	show	VERB
abrj-195	117	13	attention	attention	NOUN
abrj-195	117	14	rates	rate	NOUN
abrj-195	117	15	of	of	ADP
abrj-195	117	16	11.38	11.38	NUM
abrj-195	117	17	%	%	NOUN
abrj-195	117	18	and	and	CCONJ
abrj-195	117	19	76.42	76.42	NUM
abrj-195	117	20	%	%	NOUN
abrj-195	117	21	respectively	respectively	ADV
abrj-195	117	22	,	,	PUNCT
abrj-195	117	23	indicating	indicate	VERB
abrj-195	117	24	a	a	DET
abrj-195	117	25	positive	positive	ADJ
abrj-195	117	26	correlation	correlation	NOUN
abrj-195	117	27	between	between	ADP
abrj-195	117	28	age	age	NOUN
abrj-195	117	29	increase	increase	NOUN
abrj-195	117	30	and	and	CCONJ
abrj-195	117	31	price	price	NOUN
abrj-195	117	32	sensitivity	sensitivity	NOUN
abrj-195	117	33	.	.	PUNCT
abrj-195	118	1	brands	brand	NOUN
abrj-195	118	2	should	should	AUX
abrj-195	118	3	pay	pay	VERB
abrj-195	118	4	special	special	ADJ
abrj-195	118	5	attention	attention	NOUN
abrj-195	118	6	to	to	ADP
abrj-195	118	7	the	the	DET
abrj-195	118	8	acceptance	acceptance	NOUN
abrj-195	118	9	level	level	NOUN
abrj-195	118	10	of	of	ADP
abrj-195	118	11	the	the	DET
abrj-195	118	12	primary	primary	ADJ
abrj-195	118	13	target	target	NOUN
abrj-195	118	14	audience	audience	NOUN
abrj-195	118	15	aged	age	VERB
abrj-195	118	16	19~25	19~25	NUM
abrj-195	118	17	years	year	NOUN
abrj-195	118	18	old	old	ADJ
abrj-195	118	19	when	when	SCONJ
abrj-195	118	20	setting	set	VERB
abrj-195	118	21	prices	price	NOUN
abrj-195	118	22	,	,	PUNCT
abrj-195	118	23	while	while	SCONJ
abrj-195	118	24	also	also	ADV
abrj-195	118	25	considering	consider	VERB
abrj-195	118	26	the	the	DET
abrj-195	118	27	consumers	consumer	NOUN
abrj-195	118	28	under	under	ADP
abrj-195	118	29	18	18	NUM
abrj-195	118	30	years	year	NOUN
abrj-195	118	31	old	old	ADJ
abrj-195	118	32	.	.	PUNCT
abrj-195	119	1	consumers	consumer	NOUN
abrj-195	119	2	aged	age	VERB
abrj-195	119	3	25~30	25~30	NUM
abrj-195	119	4	years	year	NOUN
abrj-195	119	5	old	old	ADJ
abrj-195	119	6	also	also	ADV
abrj-195	119	7	show	show	VERB
abrj-195	119	8	a	a	DET
abrj-195	119	9	certain	certain	ADJ
abrj-195	119	10	level	level	NOUN
abrj-195	119	11	of	of	ADP
abrj-195	119	12	attention	attention	NOUN
abrj-195	119	13	to	to	ADP
abrj-195	119	14	price	price	NOUN
abrj-195	119	15	,	,	PUNCT
abrj-195	119	16	and	and	CCONJ
abrj-195	119	17	brands	brand	NOUN
abrj-195	119	18	should	should	AUX
abrj-195	119	19	develop	develop	VERB
abrj-195	119	20	a	a	DET
abrj-195	119	21	reasonable	reasonable	ADJ
abrj-195	119	22	pricing	pricing	NOUN
abrj-195	119	23	strategy	strategy	NOUN
abrj-195	119	24	.	.	PUNCT
abrj-195	120	1	additionally	additionally	ADV
abrj-195	120	2	,	,	PUNCT
abrj-195	120	3	although	although	SCONJ
abrj-195	120	4	the	the	DET
abrj-195	120	5	proportion	proportion	NOUN
abrj-195	120	6	of	of	ADP
abrj-195	120	7	consumers	consumer	NOUN
abrj-195	120	8	over	over	ADP
abrj-195	120	9	30	30	NUM
abrj-195	120	10	years	year	NOUN
abrj-195	120	11	old	old	ADJ
abrj-195	120	12	is	be	AUX
abrj-195	120	13	low	low	ADJ
abrj-195	120	14	,	,	PUNCT
abrj-195	120	15	there	there	PRON
abrj-195	120	16	is	be	VERB
abrj-195	120	17	still	still	ADV
abrj-195	120	18	a	a	DET
abrj-195	120	19	4.88	4.88	NUM
abrj-195	120	20	%	%	NOUN
abrj-195	120	21	attention	attention	NOUN
abrj-195	120	22	rate	rate	NOUN
abrj-195	120	23	to	to	ADP
abrj-195	120	24	price	price	NOUN
abrj-195	120	25	,	,	PUNCT
abrj-195	120	26	and	and	CCONJ
abrj-195	120	27	brands	brand	NOUN
abrj-195	120	28	should	should	AUX
abrj-195	120	29	formulate	formulate	VERB
abrj-195	120	30	detailed	detailed	ADJ
abrj-195	120	31	strategies	strategy	NOUN
abrj-195	120	32	for	for	ADP
abrj-195	120	33	this	this	DET
abrj-195	120	34	market	market	NOUN
abrj-195	120	35	segment	segment	NOUN
abrj-195	120	36	.	.	PUNCT
abrj-195	121	1	there	there	PRON
abrj-195	121	2	is	be	VERB
abrj-195	121	3	also	also	ADV
abrj-195	121	4	a	a	DET
abrj-195	121	5	certain	certain	ADJ
abrj-195	121	6	degree	degree	NOUN
abrj-195	121	7	of	of	ADP
abrj-195	121	8	correlation	correlation	NOUN
abrj-195	121	9	between	between	ADP
abrj-195	121	10	the	the	DET
abrj-195	121	11	attention	attention	NOUN
abrj-195	121	12	to	to	ADP
abrj-195	121	13	the	the	DET
abrj-195	121	14	effects	effect	NOUN
abrj-195	121	15	of	of	ADP
abrj-195	121	16	live	live	ADJ
abrj-195	121	17	streaming	streaming	NOUN
abrj-195	121	18	marketing	marketing	NOUN
abrj-195	121	19	and	and	CCONJ
abrj-195	121	20	age	age	NOUN
abrj-195	121	21	groups	group	NOUN
abrj-195	121	22	.	.	PUNCT
abrj-195	122	1	among	among	ADP
abrj-195	122	2	them	they	PRON
abrj-195	122	3	,	,	PUNCT
abrj-195	122	4	consumers	consumer	NOUN
abrj-195	122	5	aged	age	VERB
abrj-195	122	6	19~25	19~25	NUM
abrj-195	122	7	years	year	NOUN
abrj-195	122	8	old	old	ADJ
abrj-195	122	9	show	show	VERB
abrj-195	122	10	the	the	DET
abrj-195	122	11	highest	high	ADJ
abrj-195	122	12	level	level	NOUN
abrj-195	122	13	of	of	ADP
abrj-195	122	14	attention	attention	NOUN
abrj-195	122	15	to	to	PART
abrj-195	122	16	live	live	VERB
abrj-195	122	17	streaming	stream	VERB
abrj-195	122	18	marketing	marketing	NOUN
abrj-195	122	19	effects	effect	NOUN
abrj-195	122	20	,	,	PUNCT
abrj-195	122	21	reaching	reach	VERB
abrj-195	122	22	78.26	78.26	NUM
abrj-195	122	23	%	%	NOUN
abrj-195	122	24	,	,	PUNCT
abrj-195	122	25	which	which	PRON
abrj-195	122	26	also	also	ADV
abrj-195	122	27	indicates	indicate	VERB
abrj-195	122	28	that	that	SCONJ
abrj-195	122	29	live	live	ADJ
abrj-195	122	30	streaming	streaming	NOUN
abrj-195	122	31	marketing	marketing	NOUN
abrj-195	122	32	is	be	AUX
abrj-195	122	33	a	a	DET
abrj-195	122	34	very	very	ADV
abrj-195	122	35	effective	effective	ADJ
abrj-195	122	36	means	mean	NOUN
abrj-195	122	37	of	of	ADP
abrj-195	122	38	attracting	attract	VERB
abrj-195	122	39	consumers	consumer	NOUN
abrj-195	122	40	in	in	ADP
abrj-195	122	41	this	this	DET
abrj-195	122	42	age	age	NOUN
abrj-195	122	43	group	group	NOUN
abrj-195	122	44	.	.	PUNCT
abrj-195	123	1	in	in	ADP
abrj-195	123	2	summary	summary	NOUN
abrj-195	123	3	,	,	PUNCT
abrj-195	123	4	the	the	DET
abrj-195	123	5	primary	primary	ADJ
abrj-195	123	6	consumer	consumer	NOUN
abrj-195	123	7	group	group	NOUN
abrj-195	123	8	for	for	ADP
abrj-195	123	9	brands	brand	NOUN
abrj-195	123	10	is	be	AUX
abrj-195	123	11	mainly	mainly	ADV
abrj-195	123	12	concentrated	concentrate	VERB
abrj-195	123	13	among	among	ADP
abrj-195	123	14	young	young	ADJ
abrj-195	123	15	people	people	NOUN
abrj-195	123	16	under	under	ADP
abrj-195	123	17	25	25	NUM
abrj-195	123	18	years	year	NOUN
abrj-195	123	19	old	old	ADJ
abrj-195	123	20	.	.	PUNCT
abrj-195	124	1	this	this	DET
abrj-195	124	2	group	group	NOUN
abrj-195	124	3	typically	typically	ADV
abrj-195	124	4	has	have	VERB
abrj-195	124	5	active	active	ADJ
abrj-195	124	6	consumption	consumption	NOUN
abrj-195	124	7	habits	habit	NOUN
abrj-195	124	8	,	,	PUNCT
abrj-195	124	9	strong	strong	ADJ
abrj-195	124	10	individualized	individualized	ADJ
abrj-195	124	11	needs	need	NOUN
abrj-195	124	12	,	,	PUNCT
abrj-195	124	13	and	and	CCONJ
abrj-195	124	14	a	a	DET
abrj-195	124	15	high	high	ADJ
abrj-195	124	16	sensitivity	sensitivity	NOUN
abrj-195	124	17	to	to	ADP
abrj-195	124	18	new	new	ADJ
abrj-195	124	19	things	thing	NOUN
abrj-195	124	20	.	.	PUNCT
abrj-195	125	1	when	when	SCONJ
abrj-195	125	2	choosing	choose	VERB
abrj-195	125	3	products	product	NOUN
abrj-195	125	4	,	,	PUNCT
abrj-195	125	5	they	they	PRON
abrj-195	125	6	often	often	ADV
abrj-195	125	7	place	place	VERB
abrj-195	125	8	more	more	ADJ
abrj-195	125	9	emphasis	emphasis	NOUN
abrj-195	125	10	on	on	ADP
abrj-195	125	11	the	the	DET
abrj-195	125	12	brand	brand	NOUN
abrj-195	125	13	's	's	PART
abrj-195	125	14	image	image	NOUN
abrj-195	125	15	,	,	PUNCT
abrj-195	125	16	reputation	reputation	NOUN
abrj-195	125	17	,	,	PUNCT
abrj-195	125	18	and	and	CCONJ
abrj-195	125	19	whether	whether	SCONJ
abrj-195	125	20	it	it	PRON
abrj-195	125	21	resonates	resonate	VERB
abrj-195	125	22	with	with	ADP
abrj-195	125	23	their	their	PRON
abrj-195	125	24	own	own	ADJ
abrj-195	125	25	values	value	NOUN
abrj-195	125	26	.	.	PUNCT
abrj-195	126	1	the	the	DET
abrj-195	126	2	element	element	NOUN
abrj-195	126	3	of	of	ADP
abrj-195	126	4	brand	brand	NOUN
abrj-195	126	5	spokesperson	spokesperson	NOUN
abrj-195	126	6	,	,	PUNCT
abrj-195	126	7	as	as	ADP
abrj-195	126	8	an	an	DET
abrj-195	126	9	important	important	ADJ
abrj-195	126	10	factor	factor	NOUN
abrj-195	126	11	stimulating	stimulate	VERB
abrj-195	126	12	their	their	PRON
abrj-195	126	13	brand	brand	NOUN
abrj-195	126	14	consumption	consumption	NOUN
abrj-195	126	15	,	,	PUNCT
abrj-195	126	16	can	can	AUX
abrj-195	126	17	have	have	VERB
abrj-195	126	18	a	a	DET
abrj-195	126	19	direct	direct	ADJ
abrj-195	126	20	and	and	CCONJ
abrj-195	126	21	profound	profound	ADJ
abrj-195	126	22	impact	impact	NOUN
abrj-195	126	23	on	on	ADP
abrj-195	126	24	the	the	DET
abrj-195	126	25	brand	brand	NOUN
abrj-195	126	26	's	's	PART
abrj-195	126	27	reputation	reputation	NOUN
abrj-195	126	28	and	and	CCONJ
abrj-195	126	29	market	market	NOUN
abrj-195	126	30	position	position	NOUN
abrj-195	126	31	when	when	SCONJ
abrj-195	126	32	the	the	DET
abrj-195	126	33	brand	brand	NOUN
abrj-195	126	34	faces	face	VERB
abrj-195	126	35	a	a	DET
abrj-195	126	36	crisis	crisis	NOUN
abrj-195	126	37	event	event	NOUN
abrj-195	126	38	related	relate	VERB
abrj-195	126	39	to	to	ADP
abrj-195	126	40	this	this	DET
abrj-195	126	41	factor	factor	NOUN
abrj-195	126	42	.	.	PUNCT
abrj-195	127	1	3.3.4	3.3.4	NUM
abrj-195	127	2	.	.	PUNCT
abrj-195	128	1	the	the	DET
abrj-195	128	2	analysis	analysis	NOUN
abrj-195	128	3	of	of	ADP
abrj-195	128	4	age	age	NOUN
abrj-195	128	5	and	and	CCONJ
abrj-195	128	6	brand	brand	NOUN
abrj-195	128	7	crisis	crisis	NOUN
abrj-195	128	8	management	management	NOUN
abrj-195	128	9	elements	element	NOUN
abrj-195	128	10	according	accord	VERB
abrj-195	128	11	to	to	ADP
abrj-195	128	12	the	the	DET
abrj-195	128	13	data	datum	NOUN
abrj-195	128	14	shown	show	VERB
abrj-195	128	15	in	in	ADP
abrj-195	128	16	table	table	NOUN
abrj-195	128	17	4	4	NUM
abrj-195	128	18	,	,	PUNCT
abrj-195	128	19	the	the	DET
abrj-195	128	20	analysis	analysis	NOUN
abrj-195	128	21	of	of	ADP
abrj-195	128	22	age	age	NOUN
abrj-195	128	23	and	and	CCONJ
abrj-195	128	24	brand	brand	NOUN
abrj-195	128	25	crisis	crisis	NOUN
abrj-195	128	26	management	management	NOUN
abrj-195	128	27	elements	element	NOUN
abrj-195	128	28	is	be	AUX
abrj-195	128	29	as	as	SCONJ
abrj-195	128	30	follows	follow	VERB
abrj-195	128	31	:	:	PUNCT
abrj-195	128	32	“	"	PUNCT
abrj-195	128	33	strengthening	strengthen	VERB
abrj-195	128	34	internal	internal	ADJ
abrj-195	128	35	training	training	NOUN
abrj-195	128	36	”	"	PUNCT
abrj-195	128	37	the	the	DET
abrj-195	128	38	attention	attention	NOUN
abrj-195	128	39	rate	rate	NOUN
abrj-195	128	40	for	for	ADP
abrj-195	128	41	“	"	PUNCT
abrj-195	128	42	strengthening	strengthen	VERB
abrj-195	128	43	internal	internal	ADJ
abrj-195	128	44	training	training	NOUN
abrj-195	128	45	”	"	PUNCT
abrj-195	128	46	is	be	AUX
abrj-195	128	47	4	4	NUM
abrj-195	128	48	%	%	NOUN
abrj-195	128	49	among	among	ADP
abrj-195	128	50	individuals	individual	NOUN
abrj-195	128	51	under	under	ADP
abrj-195	128	52	the	the	DET
abrj-195	128	53	age	age	NOUN
abrj-195	128	54	of	of	ADP
abrj-195	128	55	18	18	NUM
abrj-195	128	56	,	,	PUNCT
abrj-195	128	57	which	which	PRON
abrj-195	128	58	then	then	ADV
abrj-195	128	59	rises	rise	VERB
abrj-195	128	60	to	to	ADP
abrj-195	128	61	88.57	88.57	NUM
abrj-195	128	62	%	%	NOUN
abrj-195	128	63	in	in	ADP
abrj-195	128	64	the	the	DET
abrj-195	128	65	19	19	NUM
abrj-195	128	66	-	-	SYM
abrj-195	128	67	25	25	NUM
abrj-195	128	68	age	age	NOUN
abrj-195	128	69	group	group	NOUN
abrj-195	128	70	.	.	PUNCT
abrj-195	129	1	as	as	SCONJ
abrj-195	129	2	age	age	NOUN
abrj-195	129	3	increases	increase	NOUN
abrj-195	129	4	,	,	PUNCT
abrj-195	129	5	the	the	DET
abrj-195	129	6	attention	attention	NOUN
abrj-195	129	7	to	to	ADP
abrj-195	129	8	this	this	DET
abrj-195	129	9	element	element	NOUN
abrj-195	129	10	seems	seem	VERB
abrj-195	129	11	to	to	PART
abrj-195	129	12	rise	rise	VERB
abrj-195	129	13	,	,	PUNCT
abrj-195	129	14	but	but	CCONJ
abrj-195	129	15	it	it	PRON
abrj-195	129	16	drops	drop	VERB
abrj-195	129	17	back	back	ADV
abrj-195	129	18	to	to	ADP
abrj-195	129	19	2.86	2.86	NUM
abrj-195	129	20	%	%	NOUN
abrj-195	129	21	in	in	ADP
abrj-195	129	22	both	both	CCONJ
abrj-195	129	23	the	the	DET
abrj-195	129	24	25	25	NUM
abrj-195	129	25	-	-	SYM
abrj-195	129	26	30	30	NUM
abrj-195	129	27	and	and	CCONJ
abrj-195	129	28	over-30	over-30	NOUN
abrj-195	129	29	age	age	NOUN
abrj-195	129	30	groups	group	NOUN
abrj-195	129	31	.	.	PUNCT
abrj-195	130	1	this	this	PRON
abrj-195	130	2	indicates	indicate	VERB
abrj-195	130	3	that	that	SCONJ
abrj-195	130	4	younger	young	ADJ
abrj-195	130	5	people	people	NOUN
abrj-195	130	6	relatively	relatively	ADV
abrj-195	130	7	place	place	VERB
abrj-195	130	8	more	more	ADJ
abrj-195	130	9	emphasis	emphasis	NOUN
abrj-195	130	10	on	on	ADP
abrj-195	130	11	the	the	DET
abrj-195	130	12	role	role	NOUN
abrj-195	130	13	of	of	ADP
abrj-195	130	14	internal	internal	ADJ
abrj-195	130	15	training	training	NOUN
abrj-195	130	16	in	in	ADP
abrj-195	130	17	corporate	corporate	ADJ
abrj-195	130	18	brand	brand	NOUN
abrj-195	130	19	crisis	crisis	NOUN
abrj-195	130	20	management	management	NOUN
abrj-195	130	21	.	.	PUNCT
abrj-195	131	1	“	"	PUNCT
abrj-195	131	2	establishing	establish	VERB
abrj-195	131	3	a	a	DET
abrj-195	131	4	comprehensive	comprehensive	ADJ
abrj-195	131	5	risk	risk	NOUN
abrj-195	131	6	prevention	prevention	NOUN
abrj-195	131	7	mechanism	mechanism	NOUN
abrj-195	131	8	”	"	PUNCT
abrj-195	131	9	the	the	DET
abrj-195	131	10	attention	attention	NOUN
abrj-195	131	11	rate	rate	NOUN
abrj-195	131	12	for	for	ADP
abrj-195	131	13	“	"	PUNCT
abrj-195	131	14	establishing	establish	VERB
abrj-195	131	15	a	a	DET
abrj-195	131	16	comprehensive	comprehensive	ADJ
abrj-195	131	17	risk	risk	NOUN
abrj-195	131	18	prevention	prevention	NOUN
abrj-195	131	19	mechanism	mechanism	NOUN
abrj-195	131	20	”	"	PUNCT
abrj-195	131	21	reached	reach	VERB
abrj-195	131	22	8.20	8.20	NUM
abrj-195	131	23	%	%	NOUN
abrj-195	131	24	among	among	ADP
abrj-195	131	25	individuals	individual	NOUN
abrj-195	131	26	under	under	ADP
abrj-195	131	27	the	the	DET
abrj-195	131	28	age	age	NOUN
abrj-195	131	29	of	of	ADP
abrj-195	131	30	18	18	NUM
abrj-195	131	31	,	,	PUNCT
abrj-195	131	32	which	which	PRON
abrj-195	131	33	then	then	ADV
abrj-195	131	34	increased	increase	VERB
abrj-195	131	35	to	to	ADP
abrj-195	131	36	81.97	81.97	NUM
abrj-195	131	37	%	%	NOUN
abrj-195	131	38	in	in	ADP
abrj-195	131	39	the	the	DET
abrj-195	131	40	19	19	NUM
abrj-195	131	41	-	-	SYM
abrj-195	131	42	25	25	NUM
abrj-195	131	43	age	age	NOUN
abrj-195	131	44	group	group	NOUN
abrj-195	131	45	,	,	PUNCT
abrj-195	131	46	and	and	CCONJ
abrj-195	131	47	subsequently	subsequently	ADV
abrj-195	131	48	decreased	decrease	VERB
abrj-195	131	49	gradually	gradually	ADV
abrj-195	131	50	in	in	ADP
abrj-195	131	51	both	both	CCONJ
abrj-195	131	52	the	the	DET
abrj-195	131	53	25	25	NUM
abrj-195	131	54	-	-	SYM
abrj-195	131	55	30	30	NUM
abrj-195	131	56	and	and	CCONJ
abrj-195	131	57	over	over	ADP
abrj-195	131	58	30	30	NUM
abrj-195	131	59	age	age	NOUN
abrj-195	131	60	groups	group	NOUN
abrj-195	131	61	.	.	PUNCT
abrj-195	132	1	this	this	PRON
abrj-195	132	2	indicates	indicate	VERB
abrj-195	132	3	that	that	SCONJ
abrj-195	132	4	the	the	DET
abrj-195	132	5	corporate	corporate	ADJ
abrj-195	132	6	risk	risk	NOUN
abrj-195	132	7	prevention	prevention	NOUN
abrj-195	132	8	mechanism	mechanism	NOUN
abrj-195	132	9	is	be	AUX
abrj-195	132	10	relatively	relatively	ADV
abrj-195	132	11	important	important	ADJ
abrj-195	132	12	in	in	ADP
abrj-195	132	13	the	the	DET
abrj-195	132	14	crisis	crisis	NOUN
abrj-195	132	15	management	management	NOUN
abrj-195	132	16	perceptions	perception	NOUN
abrj-195	132	17	of	of	ADP
abrj-195	132	18	the	the	DET
abrj-195	132	19	younger	young	ADJ
abrj-195	132	20	generation	generation	NOUN
abrj-195	132	21	.	.	PUNCT
abrj-195	133	1	the	the	DET
abrj-195	133	2	data	datum	NOUN
abrj-195	133	3	for	for	ADP
abrj-195	133	4	“	"	PUNCT
abrj-195	133	5	strengthening	strengthen	VERB
abrj-195	133	6	communication	communication	NOUN
abrj-195	133	7	with	with	ADP
abrj-195	133	8	consumers	consumer	NOUN
abrj-195	133	9	”	"	PUNCT
abrj-195	133	10	shows	show	VERB
abrj-195	133	11	that	that	SCONJ
abrj-195	133	12	the	the	DET
abrj-195	133	13	19	19	NUM
abrj-195	133	14	-	-	SYM
abrj-195	133	15	25	25	NUM
abrj-195	133	16	age	age	NOUN
abrj-195	133	17	group	group	NOUN
abrj-195	133	18	still	still	ADV
abrj-195	133	19	has	have	VERB
abrj-195	133	20	the	the	DET
abrj-195	133	21	largest	large	ADJ
abrj-195	133	22	proportion	proportion	NOUN
abrj-195	133	23	among	among	ADP
abrj-195	133	24	the	the	DET
abrj-195	133	25	four	four	NUM
abrj-195	133	26	age	age	NOUN
abrj-195	133	27	groups	group	NOUN
abrj-195	133	28	,	,	PUNCT
abrj-195	133	29	reaching	reach	VERB
abrj-195	133	30	as	as	ADV
abrj-195	133	31	high	high	ADJ
abrj-195	133	32	as	as	ADP
abrj-195	133	33	76.98	76.98	NUM
abrj-195	133	34	%	%	NOUN
abrj-195	133	35	.	.	PUNCT
abrj-195	134	1	however	however	ADV
abrj-195	134	2	,	,	PUNCT
abrj-195	134	3	the	the	DET
abrj-195	134	4	attention	attention	NOUN
abrj-195	134	5	rate	rate	NOUN
abrj-195	134	6	decreases	decrease	VERB
abrj-195	134	7	to	to	ADP
abrj-195	134	8	8.73	8.73	NUM
abrj-195	134	9	%	%	NOUN
abrj-195	134	10	in	in	ADP
abrj-195	134	11	the	the	DET
abrj-195	134	12	25	25	NUM
abrj-195	134	13	-	-	SYM
abrj-195	134	14	30	30	NUM
abrj-195	134	15	age	age	NOUN
abrj-195	134	16	group	group	NOUN
abrj-195	134	17	and	and	CCONJ
abrj-195	134	18	further	far	ADV
abrj-195	134	19	to	to	ADP
abrj-195	134	20	3.97	3.97	NUM
abrj-195	134	21	%	%	NOUN
abrj-195	134	22	in	in	ADP
abrj-195	134	23	the	the	DET
abrj-195	134	24	over	over	ADP
abrj-195	134	25	30	30	NUM
abrj-195	134	26	age	age	NOUN
abrj-195	134	27	group	group	NOUN
abrj-195	134	28	.	.	PUNCT
abrj-195	135	1	this	this	PRON
abrj-195	135	2	seems	seem	VERB
abrj-195	135	3	to	to	PART
abrj-195	135	4	indicate	indicate	VERB
abrj-195	135	5	that	that	SCONJ
abrj-195	135	6	younger	young	ADJ
abrj-195	135	7	people	people	NOUN
abrj-195	135	8	place	place	VERB
abrj-195	135	9	a	a	DET
abrj-195	135	10	higher	high	ADJ
abrj-195	135	11	importance	importance	NOUN
abrj-195	135	12	on	on	ADP
abrj-195	135	13	communication	communication	NOUN
abrj-195	135	14	with	with	ADP
abrj-195	135	15	consumers	consumer	NOUN
abrj-195	135	16	.	.	PUNCT
abrj-195	136	1	in	in	ADP
abrj-195	136	2	the	the	DET
abrj-195	136	3	element	element	NOUN
abrj-195	136	4	of	of	ADP
abrj-195	136	5	“	"	PUNCT
abrj-195	136	6	improving	improve	VERB
abrj-195	136	7	product	product	NOUN
abrj-195	136	8	quality	quality	NOUN
abrj-195	136	9	”	"	PUNCT
abrj-195	136	10	,	,	PUNCT
abrj-195	136	11	the	the	DET
abrj-195	136	12	19	19	NUM
abrj-195	136	13	-	-	SYM
abrj-195	136	14	25	25	NUM
abrj-195	136	15	age	age	NOUN
abrj-195	136	16	group	group	NOUN
abrj-195	136	17	still	still	ADV
abrj-195	136	18	accounts	account	VERB
abrj-195	136	19	for	for	ADP
abrj-195	136	20	the	the	DET
abrj-195	136	21	largest	large	ADJ
abrj-195	136	22	proportion	proportion	NOUN
abrj-195	136	23	.	.	PUNCT
abrj-195	137	1	asian	asian	ADJ
abrj-195	137	2	business	business	PROPN
abrj-195	137	3	research	research	NOUN
abrj-195	137	4	journal	journal	NOUN
abrj-195	137	5	,	,	PUNCT
abrj-195	137	6	2024	2024	NUM
abrj-195	137	7	,	,	PUNCT
abrj-195	137	8	9	9	NUM
abrj-195	137	9	:	:	SYM
abrj-195	137	10	64	64	NUM
abrj-195	137	11	-	-	SYM
abrj-195	137	12	71	71	NUM
abrj-195	137	13	68	68	NUM
abrj-195	137	14	©	©	ADP
abrj-195	137	15	2024	2024	NUM
abrj-195	137	16	by	by	ADP
abrj-195	137	17	the	the	DET
abrj-195	137	18	authors	author	NOUN
abrj-195	137	19	;	;	PUNCT
abrj-195	137	20	licensee	licensee	NOUN
abrj-195	137	21	eastern	eastern	ADJ
abrj-195	137	22	centre	centre	NOUN
abrj-195	137	23	of	of	ADP
abrj-195	137	24	science	science	NOUN
abrj-195	137	25	and	and	CCONJ
abrj-195	137	26	education	education	NOUN
abrj-195	137	27	,	,	PUNCT
abrj-195	137	28	usa	usa	PROPN
abrj-195	137	29	in	in	ADP
abrj-195	137	30	summary	summary	NOUN
abrj-195	137	31	,	,	PUNCT
abrj-195	137	32	there	there	PRON
abrj-195	137	33	are	be	VERB
abrj-195	137	34	differences	difference	NOUN
abrj-195	137	35	in	in	ADP
abrj-195	137	36	the	the	DET
abrj-195	137	37	focus	focus	NOUN
abrj-195	137	38	of	of	ADP
abrj-195	137	39	different	different	ADJ
abrj-195	137	40	age	age	NOUN
abrj-195	137	41	groups	group	NOUN
abrj-195	137	42	on	on	ADP
abrj-195	137	43	the	the	DET
abrj-195	137	44	elements	element	NOUN
abrj-195	137	45	of	of	ADP
abrj-195	137	46	corporate	corporate	ADJ
abrj-195	137	47	brand	brand	NOUN
abrj-195	137	48	crisis	crisis	NOUN
abrj-195	137	49	management	management	NOUN
abrj-195	137	50	,	,	PUNCT
abrj-195	137	51	but	but	CCONJ
abrj-195	137	52	as	as	ADP
abrj-195	137	53	a	a	DET
abrj-195	137	54	whole	whole	NOUN
abrj-195	137	55	,	,	PUNCT
abrj-195	137	56	all	all	DET
abrj-195	137	57	age	age	NOUN
abrj-195	137	58	groups	group	NOUN
abrj-195	137	59	pay	pay	VERB
abrj-195	137	60	attention	attention	NOUN
abrj-195	137	61	to	to	ADP
abrj-195	137	62	elements	element	NOUN
abrj-195	137	63	such	such	ADJ
abrj-195	137	64	as	as	ADP
abrj-195	137	65	internal	internal	ADJ
abrj-195	137	66	training	training	NOUN
abrj-195	137	67	,	,	PUNCT
abrj-195	137	68	risk	risk	NOUN
abrj-195	137	69	prevention	prevention	NOUN
abrj-195	137	70	mechanisms	mechanism	NOUN
abrj-195	137	71	,	,	PUNCT
abrj-195	137	72	and	and	CCONJ
abrj-195	137	73	communication	communication	NOUN
abrj-195	137	74	with	with	ADP
abrj-195	137	75	consumers	consumer	NOUN
abrj-195	137	76	.	.	PUNCT
abrj-195	138	1	at	at	ADP
abrj-195	138	2	the	the	DET
abrj-195	138	3	same	same	ADJ
abrj-195	138	4	time	time	NOUN
abrj-195	138	5	,	,	PUNCT
abrj-195	138	6	the	the	DET
abrj-195	138	7	younger	young	ADJ
abrj-195	138	8	generation	generation	NOUN
abrj-195	138	9	of	of	ADP
abrj-195	138	10	consumers	consumer	NOUN
abrj-195	138	11	has	have	VERB
abrj-195	138	12	a	a	DET
abrj-195	138	13	more	more	ADV
abrj-195	138	14	diverse	diverse	ADJ
abrj-195	138	15	thinking	thinking	NOUN
abrj-195	138	16	about	about	ADP
abrj-195	138	17	corporate	corporate	ADJ
abrj-195	138	18	crisis	crisis	NOUN
abrj-195	138	19	management	management	NOUN
abrj-195	138	20	strategies	strategy	NOUN
abrj-195	138	21	.	.	PUNCT
abrj-195	139	1	table	table	NOUN
abrj-195	139	2	4	4	NUM
abrj-195	139	3	.	.	X
abrj-195	139	4	age	age	NOUN
abrj-195	139	5	and	and	CCONJ
abrj-195	139	6	brand	brand	NOUN
abrj-195	139	7	crisis	crisis	NOUN
abrj-195	139	8	management	management	NOUN
abrj-195	139	9	element	element	NOUN
abrj-195	139	10	analysis	analysis	NOUN
abrj-195	139	11	.	.	PUNCT
abrj-195	140	1	options	option	NOUN
abrj-195	140	2	under	under	ADP
abrj-195	140	3	18	18	NUM
abrj-195	140	4	19	19	NUM
abrj-195	140	5	-	-	SYM
abrj-195	140	6	25	25	NUM
abrj-195	140	7	25	25	NUM
abrj-195	140	8	-	-	SYM
abrj-195	140	9	30	30	NUM
abrj-195	140	10	over	over	ADP
abrj-195	140	11	30	30	NUM
abrj-195	140	12	a	a	DET
abrj-195	140	13	5.71	5.71	NUM
abrj-195	140	14	%	%	NOUN
abrj-195	140	15	88.50	88.50	NUM
abrj-195	140	16	%	%	NOUN
abrj-195	140	17	2.86	2.86	NUM
abrj-195	140	18	%	%	NOUN
abrj-195	140	19	2.86	2.86	NUM
abrj-195	140	20	%	%	NOUN
abrj-195	140	21	b	b	PROPN
abrj-195	140	22	8.20	8.20	NUM
abrj-195	140	23	%	%	NOUN
abrj-195	140	24	81.90	81.90	NUM
abrj-195	140	25	%	%	NOUN
abrj-195	140	26	8.20	8.20	NUM
abrj-195	140	27	%	%	NOUN
abrj-195	140	28	1.64	1.64	NUM
abrj-195	140	29	%	%	NOUN
abrj-195	140	30	c	c	NOUN
abrj-195	140	31	10.32	10.32	NUM
abrj-195	140	32	%	%	NOUN
abrj-195	140	33	76.90	76.90	NUM
abrj-195	140	34	%	%	NOUN
abrj-195	140	35	8.73	8.73	NUM
abrj-195	140	36	%	%	NOUN
abrj-195	140	37	3.97	3.97	NUM
abrj-195	140	38	%	%	NOUN
abrj-195	140	39	d	d	NOUN
abrj-195	140	40	12.07	12.07	NUM
abrj-195	140	41	%	%	NOUN
abrj-195	140	42	76.70	76.70	NUM
abrj-195	140	43	%	%	NOUN
abrj-195	140	44	7.76	7.76	NUM
abrj-195	140	45	%	%	NOUN
abrj-195	140	46	3.45	3.45	NUM
abrj-195	140	47	%	%	NOUN
abrj-195	140	48	4	4	NUM
abrj-195	140	49	.	.	NOUN
abrj-195	140	50	review	review	NOUN
abrj-195	140	51	and	and	CCONJ
abrj-195	140	52	deep	deep	ADJ
abrj-195	140	53	cause	cause	VERB
abrj-195	140	54	analysis	analysis	NOUN
abrj-195	140	55	4.1	4.1	NUM
abrj-195	140	56	.	.	PUNCT
abrj-195	141	1	inadequate	inadequate	ADJ
abrj-195	141	2	crisis	crisis	NOUN
abrj-195	141	3	early	early	ADV
abrj-195	141	4	warning	warn	VERB
abrj-195	141	5	from	from	ADP
abrj-195	141	6	the	the	DET
abrj-195	141	7	response	response	NOUN
abrj-195	141	8	of	of	ADP
abrj-195	141	9	florasis	florasis	NOUN
abrj-195	141	10	after	after	ADP
abrj-195	141	11	a	a	DET
abrj-195	141	12	period	period	NOUN
abrj-195	141	13	of	of	ADP
abrj-195	141	14	silence	silence	NOUN
abrj-195	141	15	following	follow	VERB
abrj-195	141	16	the	the	DET
abrj-195	141	17	crisis	crisis	NOUN
abrj-195	141	18	,	,	PUNCT
abrj-195	141	19	it	it	PRON
abrj-195	141	20	can	can	AUX
abrj-195	141	21	be	be	AUX
abrj-195	141	22	seen	see	VERB
abrj-195	141	23	that	that	SCONJ
abrj-195	141	24	the	the	DET
abrj-195	141	25	occurrence	occurrence	NOUN
abrj-195	141	26	of	of	ADP
abrj-195	141	27	this	this	DET
abrj-195	141	28	crisis	crisis	NOUN
abrj-195	141	29	caught	catch	VERB
abrj-195	141	30	florasis	florasis	NOUN
abrj-195	141	31	somewhat	somewhat	ADV
abrj-195	141	32	off	off	ADP
abrj-195	141	33	guard	guard	NOUN
abrj-195	141	34	.	.	PUNCT
abrj-195	142	1	according	accord	VERB
abrj-195	142	2	to	to	ADP
abrj-195	142	3	the	the	DET
abrj-195	142	4	data	datum	NOUN
abrj-195	142	5	available	available	ADJ
abrj-195	142	6	,	,	PUNCT
abrj-195	142	7	the	the	DET
abrj-195	142	8	majority	majority	NOUN
abrj-195	142	9	of	of	ADP
abrj-195	142	10	consumers	consumer	NOUN
abrj-195	142	11	have	have	AUX
abrj-195	142	12	expressed	express	VERB
abrj-195	142	13	dissatisfaction	dissatisfaction	NOUN
abrj-195	142	14	with	with	ADP
abrj-195	142	15	the	the	DET
abrj-195	142	16	handling	handling	NOUN
abrj-195	142	17	of	of	ADP
abrj-195	142	18	this	this	DET
abrj-195	142	19	crisis	crisis	NOUN
abrj-195	142	20	,	,	PUNCT
abrj-195	142	21	indicating	indicate	VERB
abrj-195	142	22	that	that	SCONJ
abrj-195	142	23	florasis	florasis	NOUN
abrj-195	142	24	did	do	AUX
abrj-195	142	25	not	not	PART
abrj-195	142	26	adequately	adequately	ADV
abrj-195	142	27	prepare	prepare	VERB
abrj-195	142	28	a	a	DET
abrj-195	142	29	crisis	crisis	NOUN
abrj-195	142	30	plan	plan	NOUN
abrj-195	142	31	to	to	PART
abrj-195	142	32	deal	deal	VERB
abrj-195	142	33	with	with	ADP
abrj-195	142	34	such	such	ADJ
abrj-195	142	35	situations	situation	NOUN
abrj-195	142	36	.	.	PUNCT
abrj-195	143	1	regarding	regard	VERB
abrj-195	143	2	the	the	DET
abrj-195	143	3	inadequate	inadequate	ADJ
abrj-195	143	4	crisis	crisis	NOUN
abrj-195	143	5	early	early	ADV
abrj-195	143	6	warning	warn	VERB
abrj-195	143	7	by	by	ADP
abrj-195	143	8	florasis	florasis	NOUN
abrj-195	143	9	,	,	PUNCT
abrj-195	143	10	it	it	PRON
abrj-195	143	11	can	can	AUX
abrj-195	143	12	be	be	AUX
abrj-195	143	13	analyzed	analyze	VERB
abrj-195	143	14	from	from	ADP
abrj-195	143	15	the	the	DET
abrj-195	143	16	following	follow	VERB
abrj-195	143	17	three	three	NUM
abrj-195	143	18	aspects	aspect	NOUN
abrj-195	143	19	.	.	PUNCT
abrj-195	144	1	the	the	DET
abrj-195	144	2	anchor	anchor	NOUN
abrj-195	144	3	’s	’s	PART
abrj-195	144	4	inappropriate	inappropriate	ADJ
abrj-195	144	5	remarks	remark	NOUN
abrj-195	144	6	triggered	trigger	VERB
abrj-195	144	7	this	this	DET
abrj-195	144	8	crisis	crisis	NOUN
abrj-195	144	9	.	.	PUNCT
abrj-195	145	1	as	as	ADP
abrj-195	145	2	a	a	DET
abrj-195	145	3	member	member	NOUN
abrj-195	145	4	of	of	ADP
abrj-195	145	5	the	the	DET
abrj-195	145	6	company	company	NOUN
abrj-195	145	7	’s	’s	PART
abrj-195	145	8	staff	staff	NOUN
abrj-195	145	9	,	,	PUNCT
abrj-195	145	10	it	it	PRON
abrj-195	145	11	is	be	AUX
abrj-195	145	12	evident	evident	ADJ
abrj-195	145	13	that	that	SCONJ
abrj-195	145	14	the	the	DET
abrj-195	145	15	company	company	NOUN
abrj-195	145	16	conducts	conduct	VERB
abrj-195	145	17	minimal	minimal	ADJ
abrj-195	145	18	training	training	NOUN
abrj-195	145	19	on	on	ADP
abrj-195	145	20	crisis	crisis	NOUN
abrj-195	145	21	awareness	awareness	NOUN
abrj-195	145	22	and	and	CCONJ
abrj-195	145	23	response	response	NOUN
abrj-195	145	24	capabilities	capability	NOUN
abrj-195	145	25	for	for	ADP
abrj-195	145	26	its	its	PRON
abrj-195	145	27	employees	employee	NOUN
abrj-195	145	28	.	.	PUNCT
abrj-195	146	1	additionally	additionally	ADV
abrj-195	146	2	,	,	PUNCT
abrj-195	146	3	there	there	PRON
abrj-195	146	4	is	be	VERB
abrj-195	146	5	a	a	DET
abrj-195	146	6	lack	lack	NOUN
abrj-195	146	7	of	of	ADP
abrj-195	146	8	thorough	thorough	ADJ
abrj-195	146	9	understanding	understanding	NOUN
abrj-195	146	10	of	of	ADP
abrj-195	146	11	the	the	DET
abrj-195	146	12	company	company	NOUN
abrj-195	146	13	’s	’s	PART
abrj-195	146	14	values	value	NOUN
abrj-195	146	15	among	among	ADP
abrj-195	146	16	employees	employee	NOUN
abrj-195	146	17	and	and	CCONJ
abrj-195	146	18	unclear	unclear	ADJ
abrj-195	146	19	positioning	positioning	NOUN
abrj-195	146	20	of	of	ADP
abrj-195	146	21	the	the	DET
abrj-195	146	22	company	company	NOUN
abrj-195	146	23	’s	’s	PART
abrj-195	146	24	products	product	NOUN
abrj-195	146	25	.	.	PUNCT
abrj-195	147	1	consequently	consequently	ADV
abrj-195	147	2	,	,	PUNCT
abrj-195	147	3	the	the	DET
abrj-195	147	4	inappropriate	inappropriate	ADJ
abrj-195	147	5	actions	action	NOUN
abrj-195	147	6	of	of	ADP
abrj-195	147	7	an	an	DET
abrj-195	147	8	individual	individual	NOUN
abrj-195	147	9	led	lead	VERB
abrj-195	147	10	to	to	ADP
abrj-195	147	11	a	a	DET
abrj-195	147	12	public	public	ADJ
abrj-195	147	13	opinion	opinion	NOUN
abrj-195	147	14	crisis	crisis	NOUN
abrj-195	147	15	for	for	ADP
abrj-195	147	16	the	the	DET
abrj-195	147	17	company	company	NOUN
abrj-195	147	18	,	,	PUNCT
abrj-195	147	19	damaging	damage	VERB
abrj-195	147	20	its	its	PRON
abrj-195	147	21	image	image	NOUN
abrj-195	147	22	.	.	PUNCT
abrj-195	148	1	data	datum	NOUN
abrj-195	148	2	analysis	analysis	NOUN
abrj-195	148	3	shows	show	VERB
abrj-195	148	4	that	that	SCONJ
abrj-195	148	5	the	the	DET
abrj-195	148	6	main	main	ADJ
abrj-195	148	7	audience	audience	NOUN
abrj-195	148	8	for	for	ADP
abrj-195	148	9	the	the	DET
abrj-195	148	10	anchor	anchor	NOUN
abrj-195	148	11	and	and	CCONJ
abrj-195	148	12	the	the	DET
abrj-195	148	13	company	company	NOUN
abrj-195	148	14	consists	consist	VERB
abrj-195	148	15	of	of	ADP
abrj-195	148	16	the	the	DET
abrj-195	148	17	younger	young	ADJ
abrj-195	148	18	generation	generation	NOUN
abrj-195	148	19	of	of	ADP
abrj-195	148	20	consumers	consumer	NOUN
abrj-195	148	21	,	,	PUNCT
abrj-195	148	22	who	who	PRON
abrj-195	148	23	have	have	VERB
abrj-195	148	24	active	active	ADJ
abrj-195	148	25	spending	spending	NOUN
abrj-195	148	26	habits	habit	NOUN
abrj-195	148	27	,	,	PUNCT
abrj-195	148	28	strong	strong	ADJ
abrj-195	148	29	individual	individual	ADJ
abrj-195	148	30	needs	need	NOUN
abrj-195	148	31	,	,	PUNCT
abrj-195	148	32	and	and	CCONJ
abrj-195	148	33	high	high	ADJ
abrj-195	148	34	sensitivity	sensitivity	NOUN
abrj-195	148	35	to	to	ADP
abrj-195	148	36	new	new	ADJ
abrj-195	148	37	things	thing	NOUN
abrj-195	148	38	.	.	PUNCT
abrj-195	149	1	however	however	ADV
abrj-195	149	2	,	,	PUNCT
abrj-195	149	3	the	the	DET
abrj-195	149	4	anchor	anchor	NOUN
abrj-195	149	5	’s	’s	PART
abrj-195	149	6	inappropriate	inappropriate	ADJ
abrj-195	149	7	comments	comment	NOUN
abrj-195	149	8	angered	anger	VERB
abrj-195	149	9	their	their	PRON
abrj-195	149	10	main	main	ADJ
abrj-195	149	11	audience	audience	NOUN
abrj-195	149	12	,	,	PUNCT
abrj-195	149	13	indicating	indicate	VERB
abrj-195	149	14	a	a	DET
abrj-195	149	15	need	need	NOUN
abrj-195	149	16	for	for	ADP
abrj-195	149	17	improvement	improvement	NOUN
abrj-195	149	18	in	in	ADP
abrj-195	149	19	the	the	DET
abrj-195	149	20	anchor	anchor	NOUN
abrj-195	149	21	’s	’s	PART
abrj-195	149	22	professional	professional	ADJ
abrj-195	149	23	skills	skill	NOUN
abrj-195	149	24	and	and	CCONJ
abrj-195	149	25	communication	communication	NOUN
abrj-195	149	26	skills	skill	NOUN
abrj-195	149	27	with	with	ADP
abrj-195	149	28	the	the	DET
abrj-195	149	29	public	public	NOUN
abrj-195	149	30	.	.	PUNCT
abrj-195	150	1	brand	brand	PROPN
abrj-195	150	2	association	association	PROPN
abrj-195	150	3	.	.	PUNCT
abrj-195	151	1	since	since	SCONJ
abrj-195	151	2	jiaqi	jiaqi	PROPN
abrj-195	151	3	li	li	PROPN
abrj-195	151	4	promoted	promote	VERB
abrj-195	151	5	products	product	NOUN
abrj-195	151	6	of	of	ADP
abrj-195	151	7	the	the	DET
abrj-195	151	8	florasis	florasis	NOUN
abrj-195	151	9	brand	brand	NOUN
abrj-195	151	10	during	during	ADP
abrj-195	151	11	the	the	DET
abrj-195	151	12	live	live	ADJ
abrj-195	151	13	broadcast	broadcast	NOUN
abrj-195	151	14	,	,	PUNCT
abrj-195	151	15	florasis	florasis	NOUN
abrj-195	151	16	was	be	AUX
abrj-195	151	17	also	also	ADV
abrj-195	151	18	drawn	draw	VERB
abrj-195	151	19	into	into	ADP
abrj-195	151	20	this	this	DET
abrj-195	151	21	crisis	crisis	NOUN
abrj-195	151	22	.	.	PUNCT
abrj-195	152	1	the	the	DET
abrj-195	152	2	close	close	ADJ
abrj-195	152	3	association	association	NOUN
abrj-195	152	4	between	between	ADP
abrj-195	152	5	the	the	DET
abrj-195	152	6	brand	brand	NOUN
abrj-195	152	7	and	and	CCONJ
abrj-195	152	8	the	the	DET
abrj-195	152	9	anchor	anchor	NOUN
abrj-195	152	10	caused	cause	VERB
abrj-195	152	11	the	the	DET
abrj-195	152	12	crisis	crisis	NOUN
abrj-195	152	13	to	to	PART
abrj-195	152	14	quickly	quickly	ADV
abrj-195	152	15	spread	spread	VERB
abrj-195	152	16	to	to	ADP
abrj-195	152	17	the	the	DET
abrj-195	152	18	brand	brand	NOUN
abrj-195	152	19	level	level	NOUN
abrj-195	152	20	.	.	PUNCT
abrj-195	153	1	insufficient	insufficient	ADJ
abrj-195	153	2	preparation	preparation	NOUN
abrj-195	153	3	for	for	ADP
abrj-195	153	4	public	public	ADJ
abrj-195	153	5	opinion	opinion	NOUN
abrj-195	153	6	crisis	crisis	NOUN
abrj-195	153	7	.	.	PUNCT
abrj-195	154	1	at	at	ADP
abrj-195	154	2	the	the	DET
abrj-195	154	3	same	same	ADJ
abrj-195	154	4	time	time	NOUN
abrj-195	154	5	,	,	PUNCT
abrj-195	154	6	from	from	ADP
abrj-195	154	7	florasis	florasis	NOUN
abrj-195	154	8	’s	’s	PART
abrj-195	154	9	silent	silent	ADJ
abrj-195	154	10	attitude	attitude	NOUN
abrj-195	154	11	during	during	ADP
abrj-195	154	12	the	the	DET
abrj-195	154	13	crisis	crisis	NOUN
abrj-195	154	14	,	,	PUNCT
abrj-195	154	15	it	it	PRON
abrj-195	154	16	can	can	AUX
abrj-195	154	17	be	be	AUX
abrj-195	154	18	seen	see	VERB
abrj-195	154	19	that	that	SCONJ
abrj-195	154	20	the	the	DET
abrj-195	154	21	company	company	NOUN
abrj-195	154	22	had	have	VERB
abrj-195	154	23	no	no	DET
abrj-195	154	24	plan	plan	NOUN
abrj-195	154	25	to	to	PART
abrj-195	154	26	deal	deal	VERB
abrj-195	154	27	with	with	ADP
abrj-195	154	28	the	the	DET
abrj-195	154	29	public	public	ADJ
abrj-195	154	30	opinion	opinion	NOUN
abrj-195	154	31	crisis	crisis	NOUN
abrj-195	154	32	,	,	PUNCT
abrj-195	154	33	nor	nor	CCONJ
abrj-195	154	34	did	do	AUX
abrj-195	154	35	it	it	PRON
abrj-195	154	36	have	have	VERB
abrj-195	154	37	an	an	DET
abrj-195	154	38	immediately	immediately	ADV
abrj-195	154	39	actionable	actionable	ADJ
abrj-195	154	40	crisis	crisis	NOUN
abrj-195	154	41	early	early	ADJ
abrj-195	154	42	warning	warning	NOUN
abrj-195	154	43	mechanism	mechanism	NOUN
abrj-195	154	44	to	to	PART
abrj-195	154	45	contain	contain	VERB
abrj-195	154	46	the	the	DET
abrj-195	154	47	outbreak	outbreak	NOUN
abrj-195	154	48	of	of	ADP
abrj-195	154	49	the	the	DET
abrj-195	154	50	crisis	crisis	NOUN
abrj-195	154	51	,	,	PUNCT
abrj-195	154	52	leading	lead	VERB
abrj-195	154	53	to	to	ADP
abrj-195	154	54	the	the	DET
abrj-195	154	55	spread	spread	NOUN
abrj-195	154	56	of	of	ADP
abrj-195	154	57	the	the	DET
abrj-195	154	58	crisis	crisis	NOUN
abrj-195	154	59	and	and	CCONJ
abrj-195	154	60	a	a	DET
abrj-195	154	61	series	series	NOUN
abrj-195	154	62	of	of	ADP
abrj-195	154	63	chain	chain	NOUN
abrj-195	154	64	reactions	reaction	NOUN
abrj-195	154	65	.	.	PUNCT
abrj-195	155	1	additionally	additionally	ADV
abrj-195	155	2	,	,	PUNCT
abrj-195	155	3	this	this	DET
abrj-195	155	4	silent	silent	ADJ
abrj-195	155	5	attitude	attitude	NOUN
abrj-195	155	6	would	would	AUX
abrj-195	155	7	make	make	VERB
abrj-195	155	8	it	it	PRON
abrj-195	155	9	more	more	ADV
abrj-195	155	10	difficult	difficult	ADJ
abrj-195	155	11	for	for	SCONJ
abrj-195	155	12	the	the	DET
abrj-195	155	13	company	company	NOUN
abrj-195	155	14	to	to	PART
abrj-195	155	15	communicate	communicate	VERB
abrj-195	155	16	with	with	ADP
abrj-195	155	17	consumers	consumer	NOUN
abrj-195	155	18	,	,	PUNCT
abrj-195	155	19	leading	lead	VERB
abrj-195	155	20	consumers	consumer	NOUN
abrj-195	155	21	to	to	PART
abrj-195	155	22	mistakenly	mistakenly	ADV
abrj-195	155	23	believe	believe	VERB
abrj-195	155	24	that	that	SCONJ
abrj-195	155	25	the	the	DET
abrj-195	155	26	company	company	NOUN
abrj-195	155	27	implicitly	implicitly	ADV
abrj-195	155	28	agrees	agree	VERB
abrj-195	155	29	with	with	ADP
abrj-195	155	30	the	the	DET
abrj-195	155	31	anchor	anchor	NOUN
abrj-195	155	32	’s	’s	PART
abrj-195	155	33	inappropriate	inappropriate	ADJ
abrj-195	155	34	remarks	remark	NOUN
abrj-195	155	35	and	and	CCONJ
abrj-195	155	36	shares	share	NOUN
abrj-195	155	37	the	the	DET
abrj-195	155	38	same	same	ADJ
abrj-195	155	39	values	value	NOUN
abrj-195	155	40	,	,	PUNCT
abrj-195	155	41	thus	thus	ADV
abrj-195	155	42	further	far	ADV
abrj-195	155	43	damaging	damage	VERB
abrj-195	155	44	the	the	DET
abrj-195	155	45	company	company	NOUN
abrj-195	155	46	’s	’s	PART
abrj-195	155	47	reputation	reputation	NOUN
abrj-195	155	48	.	.	PUNCT
abrj-195	156	1	4.2	4.2	NUM
abrj-195	156	2	.	.	PUNCT
abrj-195	157	1	the	the	DET
abrj-195	157	2	crisis	crisis	NOUN
abrj-195	157	3	response	response	NOUN
abrj-195	157	4	was	be	AUX
abrj-195	157	5	not	not	PART
abrj-195	157	6	timely	timely	ADV
abrj-195	157	7	based	base	VERB
abrj-195	157	8	on	on	ADP
abrj-195	157	9	data	datum	NOUN
abrj-195	157	10	analysis	analysis	NOUN
abrj-195	157	11	and	and	CCONJ
abrj-195	157	12	the	the	DET
abrj-195	157	13	course	course	NOUN
abrj-195	157	14	of	of	ADP
abrj-195	157	15	the	the	DET
abrj-195	157	16	crisis	crisis	NOUN
abrj-195	157	17	,	,	PUNCT
abrj-195	157	18	it	it	PRON
abrj-195	157	19	is	be	AUX
abrj-195	157	20	evident	evident	ADJ
abrj-195	157	21	that	that	SCONJ
abrj-195	157	22	a	a	DET
abrj-195	157	23	significant	significant	ADJ
abrj-195	157	24	proportion	proportion	NOUN
abrj-195	157	25	of	of	ADP
abrj-195	157	26	consumers	consumer	NOUN
abrj-195	157	27	are	be	AUX
abrj-195	157	28	dissatisfied	dissatisfied	ADJ
abrj-195	157	29	with	with	ADP
abrj-195	157	30	the	the	DET
abrj-195	157	31	speed	speed	NOUN
abrj-195	157	32	of	of	ADP
abrj-195	157	33	florasis	florasis	NOUN
abrj-195	157	34	’	'	PUNCT
abrj-195	157	35	response	response	NOUN
abrj-195	157	36	to	to	ADP
abrj-195	157	37	the	the	DET
abrj-195	157	38	crisis	crisis	NOUN
abrj-195	157	39	.	.	PUNCT
abrj-195	158	1	in	in	ADP
abrj-195	158	2	terms	term	NOUN
abrj-195	158	3	of	of	ADP
abrj-195	158	4	the	the	DET
abrj-195	158	5	implementation	implementation	NOUN
abrj-195	158	6	of	of	ADP
abrj-195	158	7	specific	specific	ADJ
abrj-195	158	8	measures	measure	NOUN
abrj-195	158	9	,	,	PUNCT
abrj-195	158	10	aside	aside	ADV
abrj-195	158	11	from	from	ADP
abrj-195	158	12	an	an	DET
abrj-195	158	13	apology	apology	NOUN
abrj-195	158	14	letter	letter	NOUN
abrj-195	158	15	,	,	PUNCT
abrj-195	158	16	florasis	florasis	NOUN
abrj-195	158	17	did	do	AUX
abrj-195	158	18	not	not	PART
abrj-195	158	19	take	take	VERB
abrj-195	158	20	any	any	DET
abrj-195	158	21	subsequent	subsequent	ADJ
abrj-195	158	22	remedial	remedial	ADJ
abrj-195	158	23	actions	action	NOUN
abrj-195	158	24	nor	nor	CCONJ
abrj-195	158	25	collaborate	collaborate	VERB
abrj-195	158	26	with	with	ADP
abrj-195	158	27	other	other	ADJ
abrj-195	158	28	parties	party	NOUN
abrj-195	158	29	.	.	PUNCT
abrj-195	159	1	this	this	DET
abrj-195	159	2	process	process	NOUN
abrj-195	159	3	reveals	reveal	VERB
abrj-195	159	4	that	that	SCONJ
abrj-195	159	5	the	the	DET
abrj-195	159	6	corporate	corporate	ADJ
abrj-195	159	7	managers	manager	NOUN
abrj-195	159	8	of	of	ADP
abrj-195	159	9	florasis	florasis	NOUN
abrj-195	159	10	did	do	AUX
abrj-195	159	11	not	not	PART
abrj-195	159	12	make	make	VERB
abrj-195	159	13	scientific	scientific	ADJ
abrj-195	159	14	decisions	decision	NOUN
abrj-195	159	15	,	,	PUNCT
abrj-195	159	16	leading	lead	VERB
abrj-195	159	17	to	to	ADP
abrj-195	159	18	the	the	DET
abrj-195	159	19	spread	spread	NOUN
abrj-195	159	20	of	of	ADP
abrj-195	159	21	the	the	DET
abrj-195	159	22	crisis	crisis	NOUN
abrj-195	159	23	and	and	CCONJ
abrj-195	159	24	triggering	trigger	VERB
abrj-195	159	25	a	a	DET
abrj-195	159	26	series	series	NOUN
abrj-195	159	27	of	of	ADP
abrj-195	159	28	chain	chain	NOUN
abrj-195	159	29	reactions	reaction	NOUN
abrj-195	159	30	.	.	PUNCT
abrj-195	160	1	the	the	DET
abrj-195	160	2	anchor	anchor	NOUN
abrj-195	160	3	’s	’s	PART
abrj-195	160	4	image	image	NOUN
abrj-195	160	5	is	be	AUX
abrj-195	160	6	damaged	damage	VERB
abrj-195	160	7	.	.	PUNCT
abrj-195	161	1	jiaqi	jiaqi	PROPN
abrj-195	161	2	li	li	PROPN
abrj-195	161	3	’s	’s	PART
abrj-195	161	4	inappropriate	inappropriate	ADJ
abrj-195	161	5	remarks	remark	NOUN
abrj-195	161	6	have	have	AUX
abrj-195	161	7	caused	cause	VERB
abrj-195	161	8	serious	serious	ADJ
abrj-195	161	9	damage	damage	NOUN
abrj-195	161	10	to	to	ADP
abrj-195	161	11	his	his	PRON
abrj-195	161	12	personal	personal	ADJ
abrj-195	161	13	image	image	NOUN
abrj-195	161	14	,	,	PUNCT
abrj-195	161	15	with	with	ADP
abrj-195	161	16	his	his	PRON
abrj-195	161	17	once	once	ADV
abrj-195	161	18	beloved	beloved	ADJ
abrj-195	161	19	“	"	PUNCT
abrj-195	161	20	all	all	DET
abrj-195	161	21	girls	girl	NOUN
abrj-195	161	22	”	"	PUNCT
abrj-195	161	23	anchor	anchor	NOUN
abrj-195	161	24	persona	persona	NOUN
abrj-195	161	25	collapsing	collapse	VERB
abrj-195	161	26	instantly	instantly	ADV
abrj-195	161	27	.	.	PUNCT
abrj-195	162	1	a	a	DET
abrj-195	162	2	large	large	ADJ
abrj-195	162	3	number	number	NOUN
abrj-195	162	4	of	of	ADP
abrj-195	162	5	fans	fan	NOUN
abrj-195	162	6	and	and	CCONJ
abrj-195	162	7	consumers	consumer	NOUN
abrj-195	162	8	have	have	AUX
abrj-195	162	9	expressed	express	VERB
abrj-195	162	10	their	their	PRON
abrj-195	162	11	boycott	boycott	NOUN
abrj-195	162	12	and	and	CCONJ
abrj-195	162	13	disappointment	disappointment	NOUN
abrj-195	162	14	.	.	PUNCT
abrj-195	163	1	the	the	DET
abrj-195	163	2	brand	brand	NOUN
abrj-195	163	3	’s	’s	PART
abrj-195	163	4	reputation	reputation	NOUN
abrj-195	163	5	has	have	AUX
abrj-195	163	6	declined	decline	VERB
abrj-195	163	7	.	.	PUNCT
abrj-195	164	1	florasis	florasis	PROPN
abrj-195	164	2	has	have	AUX
abrj-195	164	3	suffered	suffer	VERB
abrj-195	164	4	significant	significant	ADJ
abrj-195	164	5	reputational	reputational	ADJ
abrj-195	164	6	damage	damage	NOUN
abrj-195	164	7	due	due	ADP
abrj-195	164	8	to	to	ADP
abrj-195	164	9	its	its	PRON
abrj-195	164	10	association	association	NOUN
abrj-195	164	11	with	with	ADP
abrj-195	164	12	li	li	PROPN
abrj-195	164	13	jiaqi	jiaqi	PROPN
abrj-195	164	14	,	,	PUNCT
abrj-195	164	15	which	which	PRON
abrj-195	164	16	may	may	AUX
abrj-195	164	17	also	also	ADV
abrj-195	164	18	lead	lead	VERB
abrj-195	164	19	to	to	ADP
abrj-195	164	20	a	a	DET
abrj-195	164	21	crisis	crisis	NOUN
abrj-195	164	22	of	of	ADP
abrj-195	164	23	consumer	consumer	NOUN
abrj-195	164	24	trust	trust	NOUN
abrj-195	164	25	.	.	PUNCT
abrj-195	165	1	consumers	consumer	NOUN
abrj-195	165	2	have	have	AUX
abrj-195	165	3	begun	begin	VERB
abrj-195	165	4	to	to	PART
abrj-195	165	5	question	question	VERB
abrj-195	165	6	the	the	DET
abrj-195	165	7	quality	quality	NOUN
abrj-195	165	8	of	of	ADP
abrj-195	165	9	florasis	florasis	NOUN
abrj-195	165	10	’	'	PUNCT
abrj-195	165	11	products	product	NOUN
abrj-195	165	12	,	,	PUNCT
abrj-195	165	13	pricing	pricing	NOUN
abrj-195	165	14	strategies	strategy	NOUN
abrj-195	165	15	,	,	PUNCT
abrj-195	165	16	and	and	CCONJ
abrj-195	165	17	other	other	ADJ
abrj-195	165	18	aspects	aspect	NOUN
abrj-195	165	19	,	,	PUNCT
abrj-195	165	20	severely	severely	ADV
abrj-195	165	21	impacting	impact	VERB
abrj-195	165	22	the	the	DET
abrj-195	165	23	brand	brand	NOUN
abrj-195	165	24	’s	’s	PART
abrj-195	165	25	image	image	NOUN
abrj-195	165	26	.	.	PUNCT
abrj-195	166	1	this	this	DET
abrj-195	166	2	crisis	crisis	NOUN
abrj-195	166	3	event	event	NOUN
abrj-195	166	4	has	have	AUX
abrj-195	166	5	also	also	ADV
abrj-195	166	6	triggered	trigger	VERB
abrj-195	166	7	a	a	DET
abrj-195	166	8	trust	trust	NOUN
abrj-195	166	9	crisis	crisis	NOUN
abrj-195	166	10	in	in	ADP
abrj-195	166	11	the	the	DET
abrj-195	166	12	live	live	ADJ
abrj-195	166	13	-	-	PUNCT
abrj-195	166	14	streaming	streaming	NOUN
abrj-195	166	15	e	e	NOUN
abrj-195	166	16	-	-	NOUN
abrj-195	166	17	commerce	commerce	NOUN
abrj-195	166	18	industry	industry	NOUN
abrj-195	166	19	.	.	PUNCT
abrj-195	167	1	people	people	NOUN
abrj-195	167	2	are	be	AUX
abrj-195	167	3	starting	start	VERB
abrj-195	167	4	to	to	PART
abrj-195	167	5	doubt	doubt	VERB
abrj-195	167	6	whether	whether	SCONJ
abrj-195	167	7	the	the	DET
abrj-195	167	8	anchors	anchor	NOUN
abrj-195	167	9	genuinely	genuinely	ADV
abrj-195	167	10	consider	consider	VERB
abrj-195	167	11	the	the	DET
abrj-195	167	12	interests	interest	NOUN
abrj-195	167	13	of	of	ADP
abrj-195	167	14	consumers	consumer	NOUN
abrj-195	167	15	,	,	PUNCT
abrj-195	167	16	and	and	CCONJ
abrj-195	167	17	they	they	PRON
abrj-195	167	18	also	also	ADV
abrj-195	167	19	question	question	VERB
abrj-195	167	20	the	the	DET
abrj-195	167	21	value	value	NOUN
abrj-195	167	22	for	for	ADP
abrj-195	167	23	money	money	NOUN
abrj-195	167	24	of	of	ADP
abrj-195	167	25	products	product	NOUN
abrj-195	167	26	.	.	PUNCT
abrj-195	168	1	as	as	ADP
abrj-195	168	2	a	a	DET
abrj-195	168	3	result	result	NOUN
abrj-195	168	4	,	,	PUNCT
abrj-195	168	5	consumers	consumer	NOUN
abrj-195	168	6	have	have	AUX
abrj-195	168	7	become	become	VERB
abrj-195	168	8	more	more	ADV
abrj-195	168	9	cautious	cautious	ADJ
abrj-195	168	10	in	in	ADP
abrj-195	168	11	their	their	PRON
abrj-195	168	12	purchasing	purchase	VERB
abrj-195	168	13	decisions	decision	NOUN
abrj-195	168	14	related	relate	VERB
abrj-195	168	15	to	to	ADP
abrj-195	168	16	live	live	ADJ
abrj-195	168	17	-	-	PUNCT
abrj-195	168	18	streaming	stream	VERB
abrj-195	168	19	sales	sale	NOUN
abrj-195	168	20	.	.	PUNCT
abrj-195	169	1	sales	sale	NOUN
abrj-195	169	2	performance	performance	NOUN
abrj-195	169	3	has	have	AUX
abrj-195	169	4	slumped	slump	VERB
abrj-195	169	5	.	.	PUNCT
abrj-195	170	1	due	due	ADP
abrj-195	170	2	to	to	ADP
abrj-195	170	3	the	the	DET
abrj-195	170	4	dissatisfaction	dissatisfaction	NOUN
abrj-195	170	5	and	and	CCONJ
abrj-195	170	6	boycott	boycott	NOUN
abrj-195	170	7	from	from	ADP
abrj-195	170	8	consumers	consumer	NOUN
abrj-195	170	9	towards	towards	ADP
abrj-195	170	10	jiaqi	jiaqi	PROPN
abrj-195	170	11	li	li	PROPN
abrj-195	170	12	and	and	CCONJ
abrj-195	170	13	florasis	florasis	NOUN
abrj-195	170	14	,	,	PUNCT
abrj-195	170	15	it	it	PRON
abrj-195	170	16	is	be	AUX
abrj-195	170	17	highly	highly	ADV
abrj-195	170	18	likely	likely	ADJ
abrj-195	170	19	that	that	SCONJ
abrj-195	170	20	both	both	PRON
abrj-195	170	21	will	will	AUX
abrj-195	170	22	experience	experience	VERB
abrj-195	170	23	a	a	DET
abrj-195	170	24	decline	decline	NOUN
abrj-195	170	25	in	in	ADP
abrj-195	170	26	sales	sale	NOUN
abrj-195	170	27	performance	performance	NOUN
abrj-195	170	28	.	.	PUNCT
abrj-195	171	1	this	this	PRON
abrj-195	171	2	not	not	PART
abrj-195	171	3	only	only	ADV
abrj-195	171	4	affects	affect	VERB
abrj-195	171	5	the	the	DET
abrj-195	171	6	income	income	NOUN
abrj-195	171	7	of	of	ADP
abrj-195	171	8	the	the	DET
abrj-195	171	9	anchor	anchor	NOUN
abrj-195	171	10	but	but	CCONJ
abrj-195	171	11	also	also	ADV
abrj-195	171	12	damages	damage	VERB
abrj-195	171	13	the	the	DET
abrj-195	171	14	brand	brand	NOUN
abrj-195	171	15	’s	’s	PART
abrj-195	171	16	market	market	NOUN
abrj-195	171	17	position	position	NOUN
abrj-195	171	18	.	.	PUNCT
abrj-195	172	1	market	market	NOUN
abrj-195	172	2	share	share	NOUN
abrj-195	172	3	has	have	AUX
abrj-195	172	4	been	be	AUX
abrj-195	172	5	compressed	compress	VERB
abrj-195	172	6	.	.	PUNCT
abrj-195	173	1	due	due	ADP
abrj-195	173	2	to	to	ADP
abrj-195	173	3	the	the	DET
abrj-195	173	4	damage	damage	NOUN
abrj-195	173	5	to	to	ADP
abrj-195	173	6	the	the	DET
abrj-195	173	7	corporate	corporate	ADJ
abrj-195	173	8	image	image	NOUN
abrj-195	173	9	,	,	PUNCT
abrj-195	173	10	the	the	DET
abrj-195	173	11	crisis	crisis	NOUN
abrj-195	173	12	of	of	ADP
abrj-195	173	13	consumer	consumer	NOUN
abrj-195	173	14	trust	trust	NOUN
abrj-195	173	15	will	will	AUX
abrj-195	173	16	also	also	ADV
abrj-195	173	17	escalate	escalate	VERB
abrj-195	173	18	.	.	PUNCT
abrj-195	174	1	in	in	ADP
abrj-195	174	2	the	the	DET
abrj-195	174	3	process	process	NOUN
abrj-195	174	4	of	of	ADP
abrj-195	174	5	florasis	florasis	NOUN
abrj-195	174	6	’	'	PUNCT
abrj-195	174	7	crisis	crisis	NOUN
abrj-195	174	8	management	management	NOUN
abrj-195	174	9	,	,	PUNCT
abrj-195	174	10	only	only	ADV
abrj-195	174	11	the	the	DET
abrj-195	174	12	company	company	NOUN
abrj-195	174	13	itself	itself	PRON
abrj-195	174	14	spoke	speak	VERB
abrj-195	174	15	up	up	ADP
abrj-195	174	16	in	in	ADP
abrj-195	174	17	its	its	PRON
abrj-195	174	18	defense	defense	NOUN
abrj-195	174	19	,	,	PUNCT
abrj-195	174	20	with	with	ADP
abrj-195	174	21	no	no	DET
abrj-195	174	22	other	other	ADJ
abrj-195	174	23	companies	company	NOUN
abrj-195	174	24	coming	come	VERB
abrj-195	174	25	forward	forward	ADV
abrj-195	174	26	to	to	PART
abrj-195	174	27	support	support	VERB
abrj-195	174	28	it	it	PRON
abrj-195	174	29	.	.	PUNCT
abrj-195	175	1	this	this	PRON
abrj-195	175	2	indicates	indicate	VERB
abrj-195	175	3	that	that	SCONJ
abrj-195	175	4	florasis	florasis	NOUN
abrj-195	175	5	has	have	VERB
abrj-195	175	6	few	few	ADJ
abrj-195	175	7	partners	partner	NOUN
abrj-195	175	8	or	or	CCONJ
abrj-195	175	9	lacks	lack	VERB
abrj-195	175	10	indepth	indepth	ADJ
abrj-195	175	11	cooperation	cooperation	NOUN
abrj-195	175	12	with	with	ADP
abrj-195	175	13	its	its	PRON
abrj-195	175	14	partners	partner	NOUN
abrj-195	175	15	.	.	PUNCT
abrj-195	176	1	at	at	ADP
abrj-195	176	2	this	this	DET
abrj-195	176	3	point	point	NOUN
abrj-195	176	4	,	,	PUNCT
abrj-195	176	5	other	other	ADJ
abrj-195	176	6	companies	company	NOUN
abrj-195	176	7	in	in	ADP
abrj-195	176	8	the	the	DET
abrj-195	176	9	same	same	ADJ
abrj-195	176	10	industry	industry	NOUN
abrj-195	176	11	may	may	AUX
abrj-195	176	12	take	take	VERB
abrj-195	176	13	advantage	advantage	NOUN
abrj-195	176	14	of	of	ADP
abrj-195	176	15	this	this	DET
abrj-195	176	16	crisis	crisis	NOUN
abrj-195	176	17	to	to	PART
abrj-195	176	18	unite	unite	VERB
abrj-195	176	19	and	and	CCONJ
abrj-195	176	20	develop	develop	VERB
abrj-195	176	21	together	together	ADV
abrj-195	176	22	,	,	PUNCT
abrj-195	176	23	expanding	expand	VERB
abrj-195	176	24	their	their	PRON
abrj-195	176	25	market	market	NOUN
abrj-195	176	26	share	share	NOUN
abrj-195	176	27	.	.	PUNCT
abrj-195	177	1	this	this	PRON
abrj-195	177	2	could	could	AUX
abrj-195	177	3	potentially	potentially	ADV
abrj-195	177	4	lead	lead	VERB
abrj-195	177	5	to	to	ADP
abrj-195	177	6	a	a	DET
abrj-195	177	7	compression	compression	NOUN
abrj-195	177	8	of	of	ADP
abrj-195	177	9	florasis	florasis	NOUN
abrj-195	177	10	’	'	PUNCT
abrj-195	177	11	market	market	NOUN
abrj-195	177	12	share	share	NOUN
abrj-195	177	13	.	.	PUNCT
abrj-195	178	1	4.3	4.3	NUM
abrj-195	178	2	.	.	PUNCT
abrj-195	178	3	improper	improper	ADJ
abrj-195	178	4	crisis	crisis	NOUN
abrj-195	178	5	recovery	recovery	NOUN
abrj-195	178	6	strategies	strategy	NOUN
abrj-195	178	7	crisis	crisis	NOUN
abrj-195	178	8	recovery	recovery	NOUN
abrj-195	178	9	requires	require	VERB
abrj-195	178	10	companies	company	NOUN
abrj-195	178	11	to	to	PART
abrj-195	178	12	restore	restore	VERB
abrj-195	178	13	and	and	CCONJ
abrj-195	178	14	rebuild	rebuild	VERB
abrj-195	178	15	the	the	DET
abrj-195	178	16	damage	damage	NOUN
abrj-195	178	17	caused	cause	VERB
abrj-195	178	18	by	by	ADP
abrj-195	178	19	the	the	DET
abrj-195	178	20	crisis	crisis	NOUN
abrj-195	178	21	after	after	ADP
abrj-195	178	22	experiencing	experience	VERB
abrj-195	178	23	it	it	PRON
abrj-195	178	24	,	,	PUNCT
abrj-195	178	25	including	include	VERB
abrj-195	178	26	reshaping	reshape	VERB
abrj-195	178	27	their	their	PRON
abrj-195	178	28	corporate	corporate	ADJ
abrj-195	178	29	image	image	NOUN
abrj-195	178	30	.	.	PUNCT
abrj-195	179	1	additionally	additionally	ADV
abrj-195	179	2	,	,	PUNCT
abrj-195	179	3	after	after	SCONJ
abrj-195	179	4	the	the	DET
abrj-195	179	5	crisis	crisis	NOUN
abrj-195	179	6	is	be	AUX
abrj-195	179	7	under	under	ADP
abrj-195	179	8	control	control	NOUN
abrj-195	179	9	,	,	PUNCT
abrj-195	179	10	it	it	PRON
abrj-195	179	11	is	be	AUX
abrj-195	179	12	necessary	necessary	ADJ
abrj-195	179	13	to	to	PART
abrj-195	179	14	summarize	summarize	VERB
abrj-195	179	15	and	and	CCONJ
abrj-195	179	16	review	review	VERB
abrj-195	179	17	the	the	DET
abrj-195	179	18	crisis	crisis	NOUN
abrj-195	179	19	to	to	PART
abrj-195	179	20	prevent	prevent	VERB
abrj-195	179	21	similar	similar	ADJ
abrj-195	179	22	crises	crisis	NOUN
abrj-195	179	23	in	in	ADP
abrj-195	179	24	the	the	DET
abrj-195	179	25	future	future	NOUN
abrj-195	179	26	.	.	PUNCT
abrj-195	180	1	however	however	ADV
abrj-195	180	2	,	,	PUNCT
abrj-195	180	3	after	after	ADP
abrj-195	180	4	the	the	DET
abrj-195	180	5	crisis	crisis	NOUN
abrj-195	180	6	event	event	NOUN
abrj-195	180	7	,	,	PUNCT
abrj-195	180	8	florasis	florasis	NOUN
abrj-195	180	9	did	do	AUX
abrj-195	180	10	not	not	PART
abrj-195	180	11	take	take	VERB
abrj-195	180	12	any	any	DET
abrj-195	180	13	actions	action	NOUN
abrj-195	180	14	to	to	PART
abrj-195	180	15	appease	appease	VERB
abrj-195	180	16	the	the	DET
abrj-195	180	17	consumer	consumer	NOUN
abrj-195	180	18	group	group	NOUN
abrj-195	180	19	's	's	PART
abrj-195	180	20	dissatisfaction	dissatisfaction	NOUN
abrj-195	180	21	with	with	ADP
abrj-195	180	22	this	this	DET
abrj-195	180	23	crisis	crisis	NOUN
abrj-195	180	24	,	,	PUNCT
abrj-195	180	25	which	which	PRON
abrj-195	180	26	may	may	AUX
abrj-195	180	27	cause	cause	VERB
abrj-195	180	28	further	further	ADJ
abrj-195	180	29	damage	damage	NOUN
abrj-195	180	30	to	to	ADP
abrj-195	180	31	the	the	DET
abrj-195	180	32	company	company	NOUN
abrj-195	180	33	.	.	PUNCT
abrj-195	181	1	in	in	ADP
abrj-195	181	2	summary	summary	NOUN
abrj-195	181	3	,	,	PUNCT
abrj-195	181	4	although	although	SCONJ
abrj-195	181	5	florasis	florasis	NOUN
abrj-195	181	6	itself	itself	PRON
abrj-195	181	7	has	have	VERB
abrj-195	181	8	the	the	DET
abrj-195	181	9	corporate	corporate	ADJ
abrj-195	181	10	vision	vision	NOUN
abrj-195	181	11	of	of	ADP
abrj-195	181	12	'	'	PUNCT
abrj-195	181	13	promoting	promote	VERB
abrj-195	181	14	eastern	eastern	ADJ
abrj-195	181	15	beauty	beauty	NOUN
abrj-195	181	16	,	,	PUNCT
abrj-195	181	17	creating	create	VERB
abrj-195	181	18	a	a	DET
abrj-195	181	19	century	century	NOUN
abrj-195	181	20	-	-	PUNCT
abrj-195	181	21	old	old	ADJ
abrj-195	181	22	national	national	ADJ
abrj-195	181	23	cosmetics	cosmetic	NOUN
abrj-195	181	24	brand	brand	NOUN
abrj-195	181	25	,	,	PUNCT
abrj-195	181	26	'	'	PUNCT
abrj-195	181	27	to	to	PART
abrj-195	181	28	ensure	ensure	VERB
abrj-195	181	29	sustainable	sustainable	ADJ
abrj-195	181	30	development	development	NOUN
abrj-195	181	31	of	of	ADP
abrj-195	181	32	the	the	DET
abrj-195	181	33	company	company	NOUN
abrj-195	181	34	,	,	PUNCT
abrj-195	181	35	it	it	PRON
abrj-195	181	36	needs	need	VERB
abrj-195	181	37	to	to	PART
abrj-195	181	38	actively	actively	ADV
abrj-195	181	39	implement	implement	VERB
abrj-195	181	40	crisis	crisis	NOUN
abrj-195	181	41	response	response	NOUN
abrj-195	181	42	measures	measure	NOUN
abrj-195	181	43	,	,	PUNCT
abrj-195	181	44	reshape	reshape	VERB
abrj-195	181	45	the	the	DET
abrj-195	181	46	brand	brand	NOUN
abrj-195	181	47	image	image	NOUN
abrj-195	181	48	,	,	PUNCT
abrj-195	181	49	and	and	CCONJ
abrj-195	181	50	at	at	ADP
abrj-195	181	51	the	the	DET
abrj-195	181	52	same	same	ADJ
abrj-195	181	53	time	time	NOUN
abrj-195	181	54	,	,	PUNCT
abrj-195	181	55	summarize	summarize	VERB
abrj-195	181	56	and	and	CCONJ
abrj-195	181	57	review	review	VERB
abrj-195	181	58	the	the	DET
abrj-195	181	59	crisis	crisis	NOUN
abrj-195	181	60	to	to	PART
abrj-195	181	61	prevent	prevent	VERB
abrj-195	181	62	its	its	PRON
abrj-195	181	63	recurrence	recurrence	NOUN
abrj-195	181	64	.	.	PUNCT
abrj-195	182	1	asian	asian	ADJ
abrj-195	182	2	business	business	PROPN
abrj-195	182	3	research	research	NOUN
abrj-195	182	4	journal	journal	NOUN
abrj-195	182	5	,	,	PUNCT
abrj-195	182	6	2024	2024	NUM
abrj-195	182	7	,	,	PUNCT
abrj-195	182	8	9	9	NUM
abrj-195	182	9	:	:	SYM
abrj-195	182	10	64	64	NUM
abrj-195	182	11	-	-	SYM
abrj-195	182	12	71	71	NUM
abrj-195	182	13	69	69	NUM
abrj-195	182	14	©	©	ADP
abrj-195	182	15	2024	2024	NUM
abrj-195	182	16	by	by	ADP
abrj-195	182	17	the	the	DET
abrj-195	182	18	authors	author	NOUN
abrj-195	182	19	;	;	PUNCT
abrj-195	182	20	licensee	licensee	NOUN
abrj-195	182	21	eastern	eastern	ADJ
abrj-195	182	22	centre	centre	NOUN
abrj-195	182	23	of	of	ADP
abrj-195	182	24	science	science	NOUN
abrj-195	182	25	and	and	CCONJ
abrj-195	182	26	education	education	NOUN
abrj-195	182	27	,	,	PUNCT
abrj-195	182	28	usa	usa	PROPN
abrj-195	182	29	4.4	4.4	NUM
abrj-195	182	30	.	.	PUNCT
abrj-195	183	1	inadequate	inadequate	ADJ
abrj-195	183	2	crisis	crisis	NOUN
abrj-195	183	3	management	management	NOUN
abrj-195	183	4	in	in	ADP
abrj-195	183	5	addressing	address	VERB
abrj-195	183	6	the	the	DET
abrj-195	183	7	crisis	crisis	NOUN
abrj-195	183	8	caused	cause	VERB
abrj-195	183	9	by	by	ADP
abrj-195	183	10	a	a	DET
abrj-195	183	11	streamer	streamer	NOUN
abrj-195	183	12	’s	’s	PART
abrj-195	183	13	inappropriate	inappropriate	ADJ
abrj-195	183	14	remarks	remark	NOUN
abrj-195	183	15	,	,	PUNCT
abrj-195	183	16	florasis	florasis	NOUN
abrj-195	183	17	can	can	AUX
abrj-195	183	18	analyze	analyze	VERB
abrj-195	183	19	the	the	DET
abrj-195	183	20	situation	situation	NOUN
abrj-195	183	21	using	use	VERB
abrj-195	183	22	the	the	DET
abrj-195	183	23	4r	4r	NUM
abrj-195	183	24	crisis	crisis	NOUN
abrj-195	183	25	management	management	NOUN
abrj-195	183	26	framework	framework	NOUN
abrj-195	183	27	,	,	PUNCT
abrj-195	183	28	which	which	PRON
abrj-195	183	29	includes	include	VERB
abrj-195	183	30	responsibility	responsibility	NOUN
abrj-195	183	31	,	,	PUNCT
abrj-195	183	32	reparation	reparation	NOUN
abrj-195	183	33	,	,	PUNCT
abrj-195	183	34	rebuilding	rebuilding	NOUN
abrj-195	183	35	,	,	PUNCT
abrj-195	183	36	and	and	CCONJ
abrj-195	183	37	reduction	reduction	NOUN
abrj-195	183	38	.	.	PUNCT
abrj-195	184	1	here	here	ADV
abrj-195	184	2	’s	’	VERB
abrj-195	184	3	a	a	DET
abrj-195	184	4	breakdown	breakdown	NOUN
abrj-195	184	5	of	of	ADP
abrj-195	184	6	each	each	DET
abrj-195	184	7	aspect	aspect	NOUN
abrj-195	184	8	:	:	PUNCT
abrj-195	184	9	reduction	reduction	NOUN
abrj-195	184	10	management	management	NOUN
abrj-195	184	11	:	:	PUNCT
abrj-195	184	12	florasis	florasis	NOUN
abrj-195	184	13	responded	respond	VERB
abrj-195	184	14	slowly	slowly	ADV
abrj-195	184	15	to	to	ADP
abrj-195	184	16	the	the	DET
abrj-195	184	17	crisis	crisis	NOUN
abrj-195	184	18	,	,	PUNCT
abrj-195	184	19	failing	fail	VERB
abrj-195	184	20	to	to	PART
abrj-195	184	21	implement	implement	VERB
abrj-195	184	22	targeted	target	VERB
abrj-195	184	23	measures	measure	NOUN
abrj-195	184	24	to	to	PART
abrj-195	184	25	contain	contain	VERB
abrj-195	184	26	it	it	PRON
abrj-195	184	27	at	at	ADP
abrj-195	184	28	its	its	PRON
abrj-195	184	29	inception	inception	NOUN
abrj-195	184	30	.	.	PUNCT
abrj-195	185	1	this	this	PRON
abrj-195	185	2	led	lead	VERB
abrj-195	185	3	to	to	ADP
abrj-195	185	4	the	the	DET
abrj-195	185	5	outbreak	outbreak	NOUN
abrj-195	185	6	and	and	CCONJ
abrj-195	185	7	spread	spread	VERB
abrj-195	185	8	of	of	ADP
abrj-195	185	9	the	the	DET
abrj-195	185	10	crisis	crisis	NOUN
abrj-195	185	11	,	,	PUNCT
abrj-195	185	12	causing	cause	VERB
abrj-195	185	13	a	a	DET
abrj-195	185	14	chain	chain	NOUN
abrj-195	185	15	reaction	reaction	NOUN
abrj-195	185	16	.	.	PUNCT
abrj-195	186	1	the	the	DET
abrj-195	186	2	root	root	NOUN
abrj-195	186	3	cause	cause	NOUN
abrj-195	186	4	of	of	ADP
abrj-195	186	5	this	this	DET
abrj-195	186	6	crisis	crisis	NOUN
abrj-195	186	7	for	for	ADP
abrj-195	186	8	florasis	florasis	NOUN
abrj-195	186	9	was	be	AUX
abrj-195	186	10	a	a	DET
abrj-195	186	11	streamer	streamer	NOUN
abrj-195	186	12	’s	’s	PART
abrj-195	186	13	inappropriate	inappropriate	ADJ
abrj-195	186	14	remarks	remark	NOUN
abrj-195	186	15	,	,	PUNCT
abrj-195	186	16	which	which	PRON
abrj-195	186	17	exacerbated	exacerbate	VERB
abrj-195	186	18	the	the	DET
abrj-195	186	19	situation	situation	NOUN
abrj-195	186	20	.	.	PUNCT
abrj-195	187	1	it	it	PRON
abrj-195	187	2	is	be	AUX
abrj-195	187	3	evident	evident	ADJ
abrj-195	187	4	that	that	SCONJ
abrj-195	187	5	the	the	DET
abrj-195	187	6	company	company	NOUN
abrj-195	187	7	did	do	AUX
abrj-195	187	8	not	not	PART
abrj-195	187	9	establish	establish	VERB
abrj-195	187	10	a	a	DET
abrj-195	187	11	rapid	rapid	ADJ
abrj-195	187	12	response	response	NOUN
abrj-195	187	13	mechanism	mechanism	NOUN
abrj-195	187	14	in	in	ADP
abrj-195	187	15	normal	normal	ADJ
abrj-195	187	16	times	time	NOUN
abrj-195	187	17	,	,	PUNCT
abrj-195	187	18	resulting	result	VERB
abrj-195	187	19	in	in	ADP
abrj-195	187	20	a	a	DET
abrj-195	187	21	slow	slow	ADJ
abrj-195	187	22	reaction	reaction	NOUN
abrj-195	187	23	to	to	ADP
abrj-195	187	24	the	the	DET
abrj-195	187	25	crisis	crisis	NOUN
abrj-195	187	26	and	and	CCONJ
abrj-195	187	27	leaving	leave	VERB
abrj-195	187	28	the	the	DET
abrj-195	187	29	company	company	NOUN
abrj-195	187	30	unprepared	unprepared	ADJ
abrj-195	187	31	when	when	SCONJ
abrj-195	187	32	facing	face	VERB
abrj-195	187	33	it	it	PRON
abrj-195	187	34	.	.	PUNCT
abrj-195	188	1	moreover	moreover	ADV
abrj-195	188	2	,	,	PUNCT
abrj-195	188	3	the	the	DET
abrj-195	188	4	lack	lack	NOUN
abrj-195	188	5	of	of	ADP
abrj-195	188	6	construction	construction	NOUN
abrj-195	188	7	and	and	CCONJ
abrj-195	188	8	improvement	improvement	NOUN
abrj-195	188	9	of	of	ADP
abrj-195	188	10	relevant	relevant	ADJ
abrj-195	188	11	crisis	crisis	NOUN
abrj-195	188	12	response	response	NOUN
abrj-195	188	13	mechanisms	mechanism	NOUN
abrj-195	188	14	may	may	AUX
abrj-195	188	15	lead	lead	VERB
abrj-195	188	16	to	to	ADP
abrj-195	188	17	a	a	DET
abrj-195	188	18	significant	significant	ADJ
abrj-195	188	19	increase	increase	NOUN
abrj-195	188	20	in	in	ADP
abrj-195	188	21	the	the	DET
abrj-195	188	22	frequency	frequency	NOUN
abrj-195	188	23	of	of	ADP
abrj-195	188	24	corporate	corporate	ADJ
abrj-195	188	25	crises	crisis	NOUN
abrj-195	188	26	.	.	PUNCT
abrj-195	189	1	preparation	preparation	NOUN
abrj-195	189	2	management	management	NOUN
abrj-195	189	3	:	:	PUNCT
abrj-195	189	4	when	when	SCONJ
abrj-195	189	5	the	the	DET
abrj-195	189	6	crisis	crisis	NOUN
abrj-195	189	7	occurred	occur	VERB
abrj-195	189	8	,	,	PUNCT
abrj-195	189	9	florasis	florasis	NOUN
abrj-195	189	10	was	be	AUX
abrj-195	189	11	not	not	PART
abrj-195	189	12	adequately	adequately	ADV
abrj-195	189	13	prepared	prepared	ADJ
abrj-195	189	14	for	for	ADP
abrj-195	189	15	the	the	DET
abrj-195	189	16	public	public	ADJ
abrj-195	189	17	opinion	opinion	NOUN
abrj-195	189	18	crisis	crisis	NOUN
abrj-195	189	19	and	and	CCONJ
abrj-195	189	20	failed	fail	VERB
abrj-195	189	21	to	to	PART
abrj-195	189	22	respond	respond	VERB
abrj-195	189	23	to	to	ADP
abrj-195	189	24	the	the	DET
abrj-195	189	25	crisis	crisis	NOUN
abrj-195	189	26	in	in	ADP
abrj-195	189	27	the	the	DET
abrj-195	189	28	first	first	ADJ
abrj-195	189	29	instance	instance	NOUN
abrj-195	189	30	.	.	PUNCT
abrj-195	190	1	instead	instead	ADV
abrj-195	190	2	,	,	PUNCT
abrj-195	190	3	it	it	PRON
abrj-195	190	4	allowed	allow	VERB
abrj-195	190	5	public	public	ADJ
abrj-195	190	6	opinion	opinion	NOUN
abrj-195	190	7	to	to	PART
abrj-195	190	8	develop	develop	VERB
abrj-195	190	9	,	,	PUNCT
abrj-195	190	10	which	which	PRON
abrj-195	190	11	intensified	intensify	VERB
abrj-195	190	12	consumer	consumer	NOUN
abrj-195	190	13	doubts	doubt	NOUN
abrj-195	190	14	and	and	CCONJ
abrj-195	190	15	dissatisfaction	dissatisfaction	NOUN
abrj-195	190	16	.	.	PUNCT
abrj-195	191	1	response	response	NOUN
abrj-195	191	2	management	management	NOUN
abrj-195	191	3	:	:	PUNCT
abrj-195	191	4	after	after	ADP
abrj-195	191	5	the	the	DET
abrj-195	191	6	crisis	crisis	NOUN
abrj-195	191	7	event	event	NOUN
abrj-195	191	8	,	,	PUNCT
abrj-195	191	9	florasis	florasis	NOUN
abrj-195	191	10	reacted	react	VERB
abrj-195	191	11	slowly	slowly	ADV
abrj-195	191	12	and	and	CCONJ
abrj-195	191	13	did	do	AUX
abrj-195	191	14	not	not	PART
abrj-195	191	15	actively	actively	ADV
abrj-195	191	16	respond	respond	VERB
abrj-195	191	17	to	to	ADP
abrj-195	191	18	consumers	consumer	NOUN
abrj-195	191	19	’	'	PUNCT
abrj-195	191	20	doubts	doubt	NOUN
abrj-195	191	21	about	about	ADP
abrj-195	191	22	the	the	DET
abrj-195	191	23	crisis	crisis	NOUN
abrj-195	191	24	.	.	PUNCT
abrj-195	192	1	it	it	PRON
abrj-195	192	2	also	also	ADV
abrj-195	192	3	failed	fail	VERB
abrj-195	192	4	to	to	PART
abrj-195	192	5	communicate	communicate	VERB
abrj-195	192	6	actively	actively	ADV
abrj-195	192	7	with	with	ADP
abrj-195	192	8	consumers	consumer	NOUN
abrj-195	192	9	.	.	PUNCT
abrj-195	193	1	moreover	moreover	ADV
abrj-195	193	2	,	,	PUNCT
abrj-195	193	3	the	the	DET
abrj-195	193	4	process	process	NOUN
abrj-195	193	5	of	of	ADP
abrj-195	193	6	handling	handle	VERB
abrj-195	193	7	the	the	DET
abrj-195	193	8	crisis	crisis	NOUN
abrj-195	193	9	was	be	AUX
abrj-195	193	10	not	not	PART
abrj-195	193	11	made	make	VERB
abrj-195	193	12	public	public	ADJ
abrj-195	193	13	,	,	PUNCT
abrj-195	193	14	and	and	CCONJ
abrj-195	193	15	the	the	DET
abrj-195	193	16	outcome	outcome	NOUN
abrj-195	193	17	of	of	ADP
abrj-195	193	18	the	the	DET
abrj-195	193	19	handling	handling	NOUN
abrj-195	193	20	was	be	AUX
abrj-195	193	21	not	not	PART
abrj-195	193	22	known	know	VERB
abrj-195	193	23	.	.	PUNCT
abrj-195	194	1	such	such	DET
abrj-195	194	2	a	a	DET
abrj-195	194	3	passive	passive	ADJ
abrj-195	194	4	attitude	attitude	NOUN
abrj-195	194	5	and	and	CCONJ
abrj-195	194	6	the	the	DET
abrj-195	194	7	lack	lack	NOUN
abrj-195	194	8	of	of	ADP
abrj-195	194	9	transparency	transparency	NOUN
abrj-195	194	10	in	in	ADP
abrj-195	194	11	the	the	DET
abrj-195	194	12	handling	handling	NOUN
abrj-195	194	13	process	process	NOUN
abrj-195	194	14	increased	increase	VERB
abrj-195	194	15	the	the	DET
abrj-195	194	16	public	public	NOUN
abrj-195	194	17	’s	’s	PART
abrj-195	194	18	doubts	doubt	NOUN
abrj-195	194	19	and	and	CCONJ
abrj-195	194	20	unease	unease	NOUN
abrj-195	194	21	,	,	PUNCT
abrj-195	194	22	causing	cause	VERB
abrj-195	194	23	the	the	DET
abrj-195	194	24	public	public	ADJ
abrj-195	194	25	opinion	opinion	NOUN
abrj-195	194	26	on	on	ADP
abrj-195	194	27	the	the	DET
abrj-195	194	28	crisis	crisis	NOUN
abrj-195	194	29	to	to	PART
abrj-195	194	30	ferment	ferment	VERB
abrj-195	194	31	even	even	ADV
abrj-195	194	32	more	more	ADJ
abrj-195	194	33	.	.	PUNCT
abrj-195	195	1	recovery	recovery	NOUN
abrj-195	195	2	management	management	NOUN
abrj-195	195	3	:	:	PUNCT
abrj-195	195	4	after	after	ADP
abrj-195	195	5	days	day	NOUN
abrj-195	195	6	of	of	ADP
abrj-195	195	7	silence	silence	NOUN
abrj-195	195	8	,	,	PUNCT
abrj-195	195	9	florasis	florasis	NOUN
abrj-195	195	10	issued	issue	VERB
abrj-195	195	11	an	an	DET
abrj-195	195	12	apology	apology	NOUN
abrj-195	195	13	letter	letter	NOUN
abrj-195	195	14	but	but	CCONJ
abrj-195	195	15	did	do	AUX
abrj-195	195	16	not	not	PART
abrj-195	195	17	take	take	VERB
abrj-195	195	18	any	any	DET
abrj-195	195	19	subsequent	subsequent	ADJ
abrj-195	195	20	actions	action	NOUN
abrj-195	195	21	to	to	PART
abrj-195	195	22	recover	recover	VERB
abrj-195	195	23	from	from	ADP
abrj-195	195	24	the	the	DET
abrj-195	195	25	crisis	crisis	NOUN
abrj-195	195	26	.	.	PUNCT
abrj-195	196	1	the	the	DET
abrj-195	196	2	letter	letter	NOUN
abrj-195	196	3	promised	promise	VERB
abrj-195	196	4	to	to	PART
abrj-195	196	5	listen	listen	VERB
abrj-195	196	6	to	to	ADP
abrj-195	196	7	consumer	consumer	NOUN
abrj-195	196	8	voices	voice	NOUN
abrj-195	196	9	and	and	CCONJ
abrj-195	196	10	commit	commit	VERB
abrj-195	196	11	to	to	ADP
abrj-195	196	12	continuous	continuous	ADJ
abrj-195	196	13	selfimprovement	selfimprovement	NOUN
abrj-195	196	14	,	,	PUNCT
abrj-195	196	15	sending	send	VERB
abrj-195	196	16	a	a	DET
abrj-195	196	17	positive	positive	ADJ
abrj-195	196	18	signal	signal	NOUN
abrj-195	196	19	of	of	ADP
abrj-195	196	20	determination	determination	NOUN
abrj-195	196	21	to	to	ADP
abrj-195	196	22	the	the	DET
abrj-195	196	23	public	public	NOUN
abrj-195	196	24	.	.	PUNCT
abrj-195	197	1	however	however	ADV
abrj-195	197	2	,	,	PUNCT
abrj-195	197	3	apart	apart	ADV
abrj-195	197	4	from	from	ADP
abrj-195	197	5	releasing	release	VERB
abrj-195	197	6	the	the	DET
abrj-195	197	7	apology	apology	NOUN
abrj-195	197	8	letter	letter	NOUN
abrj-195	197	9	,	,	PUNCT
abrj-195	197	10	florasis	florasis	NOUN
abrj-195	197	11	seemed	seem	VERB
abrj-195	197	12	to	to	PART
abrj-195	197	13	have	have	AUX
abrj-195	197	14	not	not	PART
abrj-195	197	15	taken	take	VERB
abrj-195	197	16	any	any	DET
abrj-195	197	17	other	other	ADJ
abrj-195	197	18	substantial	substantial	ADJ
abrj-195	197	19	measures	measure	NOUN
abrj-195	197	20	to	to	PART
abrj-195	197	21	address	address	VERB
abrj-195	197	22	the	the	DET
abrj-195	197	23	crisis	crisis	NOUN
abrj-195	197	24	.	.	PUNCT
abrj-195	198	1	data	datum	NOUN
abrj-195	198	2	analysis	analysis	NOUN
abrj-195	198	3	indicates	indicate	VERB
abrj-195	198	4	a	a	DET
abrj-195	198	5	high	high	ADJ
abrj-195	198	6	level	level	NOUN
abrj-195	198	7	of	of	ADP
abrj-195	198	8	consumer	consumer	NOUN
abrj-195	198	9	dissatisfaction	dissatisfaction	NOUN
abrj-195	198	10	with	with	ADP
abrj-195	198	11	florasis	florasis	NOUN
abrj-195	198	12	’s	’s	PART
abrj-195	198	13	crisis	crisis	NOUN
abrj-195	198	14	handling	handling	NOUN
abrj-195	198	15	,	,	PUNCT
abrj-195	198	16	suggesting	suggest	VERB
abrj-195	198	17	that	that	SCONJ
abrj-195	198	18	this	this	DET
abrj-195	198	19	action	action	NOUN
abrj-195	198	20	did	do	AUX
abrj-195	198	21	not	not	PART
abrj-195	198	22	fully	fully	ADV
abrj-195	198	23	meet	meet	VERB
abrj-195	198	24	consumer	consumer	NOUN
abrj-195	198	25	expectations	expectation	NOUN
abrj-195	198	26	.	.	PUNCT
abrj-195	199	1	consumers	consumer	NOUN
abrj-195	199	2	’	’	PART
abrj-195	199	3	doubts	doubt	NOUN
abrj-195	199	4	and	and	CCONJ
abrj-195	199	5	dissatisfaction	dissatisfaction	NOUN
abrj-195	199	6	persist	persist	NOUN
abrj-195	199	7	,	,	PUNCT
abrj-195	199	8	undoubtedly	undoubtedly	ADV
abrj-195	199	9	exacerbating	exacerbate	VERB
abrj-195	199	10	the	the	DET
abrj-195	199	11	damage	damage	NOUN
abrj-195	199	12	to	to	ADP
abrj-195	199	13	the	the	DET
abrj-195	199	14	company	company	NOUN
abrj-195	199	15	’s	’s	PART
abrj-195	199	16	image	image	NOUN
abrj-195	199	17	.	.	PUNCT
abrj-195	200	1	it	it	PRON
abrj-195	200	2	is	be	AUX
abrj-195	200	3	also	also	ADV
abrj-195	200	4	noteworthy	noteworthy	ADJ
abrj-195	200	5	that	that	SCONJ
abrj-195	200	6	in	in	ADP
abrj-195	200	7	this	this	DET
abrj-195	200	8	crisis	crisis	NOUN
abrj-195	200	9	,	,	PUNCT
abrj-195	200	10	neither	neither	CCONJ
abrj-195	200	11	competitors	competitor	NOUN
abrj-195	200	12	nor	nor	CCONJ
abrj-195	200	13	companies	company	NOUN
abrj-195	200	14	from	from	ADP
abrj-195	200	15	other	other	ADJ
abrj-195	200	16	industries	industry	NOUN
abrj-195	200	17	came	come	VERB
abrj-195	200	18	forward	forward	ADV
abrj-195	200	19	to	to	PART
abrj-195	200	20	explain	explain	VERB
abrj-195	200	21	or	or	CCONJ
abrj-195	200	22	support	support	VERB
abrj-195	200	23	florasis	florasis	NOUN
abrj-195	200	24	.	.	PUNCT
abrj-195	201	1	this	this	PRON
abrj-195	201	2	reflects	reflect	VERB
abrj-195	201	3	that	that	SCONJ
abrj-195	201	4	florasis	florasis	NOUN
abrj-195	201	5	does	do	AUX
abrj-195	201	6	not	not	PART
abrj-195	201	7	have	have	VERB
abrj-195	201	8	close	close	ADJ
abrj-195	201	9	cooperative	cooperative	ADJ
abrj-195	201	10	relationships	relationship	NOUN
abrj-195	201	11	with	with	ADP
abrj-195	201	12	other	other	ADJ
abrj-195	201	13	companies	company	NOUN
abrj-195	201	14	in	in	ADP
abrj-195	201	15	its	its	PRON
abrj-195	201	16	daily	daily	ADJ
abrj-195	201	17	operations	operation	NOUN
abrj-195	201	18	,	,	PUNCT
abrj-195	201	19	lacking	lack	VERB
abrj-195	201	20	sufficient	sufficient	ADJ
abrj-195	201	21	industry	industry	NOUN
abrj-195	201	22	support	support	NOUN
abrj-195	201	23	and	and	CCONJ
abrj-195	201	24	allies	ally	NOUN
abrj-195	201	25	.	.	PUNCT
abrj-195	202	1	therefore	therefore	ADV
abrj-195	202	2	,	,	PUNCT
abrj-195	202	3	florasis	florasis	NOUN
abrj-195	202	4	’s	’s	PART
abrj-195	202	5	performance	performance	NOUN
abrj-195	202	6	in	in	ADP
abrj-195	202	7	crisis	crisis	NOUN
abrj-195	202	8	management	management	NOUN
abrj-195	202	9	still	still	ADV
abrj-195	202	10	needs	need	VERB
abrj-195	202	11	to	to	PART
abrj-195	202	12	be	be	AUX
abrj-195	202	13	strengthened	strengthen	VERB
abrj-195	202	14	and	and	CCONJ
abrj-195	202	15	improved	improve	VERB
abrj-195	202	16	.	.	PUNCT
abrj-195	203	1	5	5	X
abrj-195	203	2	.	.	X
abrj-195	203	3	discussion	discussion	NOUN
abrj-195	203	4	based	base	VERB
abrj-195	203	5	on	on	ADP
abrj-195	203	6	the	the	DET
abrj-195	203	7	aforementioned	aforementioned	ADJ
abrj-195	203	8	research	research	NOUN
abrj-195	203	9	findings	finding	NOUN
abrj-195	203	10	,	,	PUNCT
abrj-195	203	11	this	this	DET
abrj-195	203	12	section	section	NOUN
abrj-195	203	13	will	will	AUX
abrj-195	203	14	present	present	VERB
abrj-195	203	15	a	a	DET
abrj-195	203	16	review	review	NOUN
abrj-195	203	17	and	and	CCONJ
abrj-195	203	18	in	in	ADP
abrj-195	203	19	-	-	PUNCT
abrj-195	203	20	depth	depth	NOUN
abrj-195	203	21	analysis	analysis	NOUN
abrj-195	203	22	of	of	ADP
abrj-195	203	23	the	the	DET
abrj-195	203	24	underlying	underlie	VERB
abrj-195	203	25	causes	cause	NOUN
abrj-195	203	26	,	,	PUNCT
abrj-195	203	27	followed	follow	VERB
abrj-195	203	28	by	by	ADP
abrj-195	203	29	discussions	discussion	NOUN
abrj-195	203	30	and	and	CCONJ
abrj-195	203	31	recommendations	recommendation	NOUN
abrj-195	203	32	.	.	PUNCT
abrj-195	204	1	5.1	5.1	NUM
abrj-195	204	2	.	.	PUNCT
abrj-195	205	1	reducing	reduce	VERB
abrj-195	205	2	the	the	DET
abrj-195	205	3	frequency	frequency	NOUN
abrj-195	205	4	of	of	ADP
abrj-195	205	5	crisis	crisis	NOUN
abrj-195	205	6	outbreaks	outbreak	NOUN
abrj-195	205	7	at	at	ADP
abrj-195	205	8	the	the	DET
abrj-195	205	9	source	source	NOUN
abrj-195	205	10	crisis	crisis	NOUN
abrj-195	205	11	reduction	reduction	NOUN
abrj-195	205	12	,	,	PUNCT
abrj-195	205	13	as	as	ADP
abrj-195	205	14	a	a	DET
abrj-195	205	15	crucial	crucial	ADJ
abrj-195	205	16	step	step	NOUN
abrj-195	205	17	in	in	ADP
abrj-195	205	18	the	the	DET
abrj-195	205	19	crisis	crisis	NOUN
abrj-195	205	20	management	management	NOUN
abrj-195	205	21	process	process	NOUN
abrj-195	205	22	,	,	PUNCT
abrj-195	205	23	requires	require	VERB
abrj-195	205	24	companies	company	NOUN
abrj-195	205	25	to	to	PART
abrj-195	205	26	implement	implement	VERB
abrj-195	205	27	a	a	DET
abrj-195	205	28	series	series	NOUN
abrj-195	205	29	of	of	ADP
abrj-195	205	30	targeted	target	VERB
abrj-195	205	31	measures	measure	NOUN
abrj-195	205	32	.	.	PUNCT
abrj-195	206	1	these	these	DET
abrj-195	206	2	actions	action	NOUN
abrj-195	206	3	aim	aim	VERB
abrj-195	206	4	to	to	PART
abrj-195	206	5	contain	contain	VERB
abrj-195	206	6	the	the	DET
abrj-195	206	7	emergence	emergence	NOUN
abrj-195	206	8	of	of	ADP
abrj-195	206	9	public	public	ADJ
abrj-195	206	10	opinion	opinion	NOUN
abrj-195	206	11	crises	crisis	NOUN
abrj-195	206	12	or	or	CCONJ
abrj-195	206	13	mitigate	mitigate	VERB
abrj-195	206	14	their	their	PRON
abrj-195	206	15	potential	potential	ADJ
abrj-195	206	16	risks	risk	NOUN
abrj-195	206	17	.	.	PUNCT
abrj-195	207	1	by	by	ADP
abrj-195	207	2	addressing	address	VERB
abrj-195	207	3	issues	issue	NOUN
abrj-195	207	4	at	at	ADP
abrj-195	207	5	their	their	PRON
abrj-195	207	6	source	source	NOUN
abrj-195	207	7	,	,	PUNCT
abrj-195	207	8	the	the	DET
abrj-195	207	9	likelihood	likelihood	NOUN
abrj-195	207	10	of	of	ADP
abrj-195	207	11	public	public	ADJ
abrj-195	207	12	opinion	opinion	NOUN
abrj-195	207	13	crises	crisis	NOUN
abrj-195	207	14	erupting	erupt	VERB
abrj-195	207	15	can	can	AUX
abrj-195	207	16	be	be	AUX
abrj-195	207	17	significantly	significantly	ADV
abrj-195	207	18	diminished	diminish	VERB
abrj-195	207	19	,	,	PUNCT
abrj-195	207	20	thereby	thereby	ADV
abrj-195	207	21	reducing	reduce	VERB
abrj-195	207	22	the	the	DET
abrj-195	207	23	actual	actual	ADJ
abrj-195	207	24	frequency	frequency	NOUN
abrj-195	207	25	of	of	ADP
abrj-195	207	26	crisis	crisis	NOUN
abrj-195	207	27	occurrences	occurrence	NOUN
abrj-195	207	28	.	.	PUNCT
abrj-195	208	1	establish	establish	VERB
abrj-195	208	2	a	a	DET
abrj-195	208	3	rapid	rapid	ADJ
abrj-195	208	4	response	response	NOUN
abrj-195	208	5	mechanism	mechanism	NOUN
abrj-195	208	6	:	:	PUNCT
abrj-195	208	7	companies	company	NOUN
abrj-195	208	8	should	should	AUX
abrj-195	208	9	establish	establish	VERB
abrj-195	208	10	a	a	DET
abrj-195	208	11	dedicated	dedicated	ADJ
abrj-195	208	12	crisis	crisis	NOUN
abrj-195	208	13	management	management	NOUN
abrj-195	208	14	team	team	NOUN
abrj-195	208	15	,	,	PUNCT
abrj-195	208	16	which	which	PRON
abrj-195	208	17	includes	include	VERB
abrj-195	208	18	setting	set	VERB
abrj-195	208	19	up	up	ADP
abrj-195	208	20	a	a	DET
abrj-195	208	21	specialized	specialized	ADJ
abrj-195	208	22	crisis	crisis	NOUN
abrj-195	208	23	handling	handling	NOUN
abrj-195	208	24	team	team	NOUN
abrj-195	208	25	,	,	PUNCT
abrj-195	208	26	formulating	formulate	VERB
abrj-195	208	27	detailed	detailed	ADJ
abrj-195	208	28	crisis	crisis	NOUN
abrj-195	208	29	response	response	NOUN
abrj-195	208	30	plans	plan	NOUN
abrj-195	208	31	,	,	PUNCT
abrj-195	208	32	and	and	CCONJ
abrj-195	208	33	strengthening	strengthen	VERB
abrj-195	208	34	communication	communication	NOUN
abrj-195	208	35	and	and	CCONJ
abrj-195	208	36	cooperation	cooperation	NOUN
abrj-195	208	37	with	with	ADP
abrj-195	208	38	the	the	DET
abrj-195	208	39	media	medium	NOUN
abrj-195	208	40	.	.	PUNCT
abrj-195	209	1	this	this	PRON
abrj-195	209	2	ensures	ensure	VERB
abrj-195	209	3	the	the	DET
abrj-195	209	4	ability	ability	NOUN
abrj-195	209	5	to	to	PART
abrj-195	209	6	respond	respond	VERB
abrj-195	209	7	swiftly	swiftly	ADV
abrj-195	209	8	to	to	ADP
abrj-195	209	9	crisis	crisis	NOUN
abrj-195	209	10	events	event	NOUN
abrj-195	209	11	,	,	PUNCT
abrj-195	209	12	reducing	reduce	VERB
abrj-195	209	13	the	the	DET
abrj-195	209	14	time	time	NOUN
abrj-195	209	15	for	for	ADP
abrj-195	209	16	negative	negative	ADJ
abrj-195	209	17	impacts	impact	NOUN
abrj-195	209	18	to	to	PART
abrj-195	209	19	spread	spread	VERB
abrj-195	209	20	.	.	PUNCT
abrj-195	210	1	strengthen	strengthen	VERB
abrj-195	210	2	internal	internal	ADJ
abrj-195	210	3	training	training	NOUN
abrj-195	210	4	:	:	PUNCT
abrj-195	210	5	companies	company	NOUN
abrj-195	210	6	should	should	AUX
abrj-195	210	7	regularly	regularly	ADV
abrj-195	210	8	train	train	VERB
abrj-195	210	9	employees	employee	NOUN
abrj-195	210	10	on	on	ADP
abrj-195	210	11	crisis	crisis	NOUN
abrj-195	210	12	awareness	awareness	NOUN
abrj-195	210	13	and	and	CCONJ
abrj-195	210	14	response	response	NOUN
abrj-195	210	15	capabilities	capability	NOUN
abrj-195	210	16	,	,	PUNCT
abrj-195	210	17	ensuring	ensure	VERB
abrj-195	210	18	that	that	SCONJ
abrj-195	210	19	employees	employee	NOUN
abrj-195	210	20	understand	understand	VERB
abrj-195	210	21	the	the	DET
abrj-195	210	22	brand	brand	NOUN
abrj-195	210	23	's	's	PART
abrj-195	210	24	values	value	NOUN
abrj-195	210	25	and	and	CCONJ
abrj-195	210	26	avoid	avoid	VERB
abrj-195	210	27	crises	crisis	NOUN
abrj-195	210	28	caused	cause	VERB
abrj-195	210	29	by	by	ADP
abrj-195	210	30	personal	personal	ADJ
abrj-195	210	31	inappropriate	inappropriate	ADJ
abrj-195	210	32	actions	action	NOUN
abrj-195	210	33	or	or	CCONJ
abrj-195	210	34	words	word	NOUN
abrj-195	210	35	.	.	PUNCT
abrj-195	211	1	the	the	DET
abrj-195	211	2	occurrence	occurrence	NOUN
abrj-195	211	3	of	of	ADP
abrj-195	211	4	the	the	DET
abrj-195	211	5	florasis	florasis	NOUN
abrj-195	211	6	crisis	crisis	NOUN
abrj-195	211	7	,	,	PUNCT
abrj-195	211	8	to	to	ADP
abrj-195	211	9	some	some	DET
abrj-195	211	10	extent	extent	NOUN
abrj-195	211	11	,	,	PUNCT
abrj-195	211	12	was	be	AUX
abrj-195	211	13	due	due	ADJ
abrj-195	211	14	to	to	ADP
abrj-195	211	15	the	the	DET
abrj-195	211	16	anchor	anchor	NOUN
abrj-195	211	17	's	's	PART
abrj-195	211	18	unclear	unclear	ADJ
abrj-195	211	19	understanding	understanding	NOUN
abrj-195	211	20	of	of	ADP
abrj-195	211	21	the	the	DET
abrj-195	211	22	company	company	NOUN
abrj-195	211	23	's	's	PART
abrj-195	211	24	product	product	NOUN
abrj-195	211	25	positioning	positioning	NOUN
abrj-195	211	26	,	,	PUNCT
abrj-195	211	27	as	as	ADV
abrj-195	211	28	well	well	ADV
abrj-195	211	29	as	as	ADP
abrj-195	211	30	insufficient	insufficient	ADJ
abrj-195	211	31	sensitivity	sensitivity	NOUN
abrj-195	211	32	to	to	PART
abrj-195	211	33	crisis	crisis	VERB
abrj-195	211	34	awareness	awareness	NOUN
abrj-195	211	35	and	and	CCONJ
abrj-195	211	36	crisis	crisis	NOUN
abrj-195	211	37	response	response	NOUN
abrj-195	211	38	capabilities	capability	NOUN
abrj-195	211	39	,	,	PUNCT
abrj-195	211	40	leading	lead	VERB
abrj-195	211	41	to	to	ADP
abrj-195	211	42	inappropriate	inappropriate	ADJ
abrj-195	211	43	remarks	remark	NOUN
abrj-195	211	44	.	.	PUNCT
abrj-195	212	1	therefore	therefore	ADV
abrj-195	212	2	,	,	PUNCT
abrj-195	212	3	when	when	SCONJ
abrj-195	212	4	selecting	select	VERB
abrj-195	212	5	and	and	CCONJ
abrj-195	212	6	managing	manage	VERB
abrj-195	212	7	partners	partner	NOUN
abrj-195	212	8	,	,	PUNCT
abrj-195	212	9	brands	brand	NOUN
abrj-195	212	10	should	should	AUX
abrj-195	212	11	exercise	exercise	VERB
abrj-195	212	12	greater	great	ADJ
abrj-195	212	13	caution	caution	NOUN
abrj-195	212	14	to	to	PART
abrj-195	212	15	ensure	ensure	VERB
abrj-195	212	16	that	that	SCONJ
abrj-195	212	17	the	the	DET
abrj-195	212	18	partners	partner	NOUN
abrj-195	212	19	'	'	PART
abrj-195	212	20	actions	action	NOUN
abrj-195	212	21	and	and	CCONJ
abrj-195	212	22	words	word	NOUN
abrj-195	212	23	align	align	VERB
abrj-195	212	24	with	with	ADP
abrj-195	212	25	the	the	DET
abrj-195	212	26	brand	brand	NOUN
abrj-195	212	27	's	's	PART
abrj-195	212	28	values	value	NOUN
abrj-195	212	29	.	.	PUNCT
abrj-195	213	1	simultaneously	simultaneously	ADV
abrj-195	213	2	,	,	PUNCT
abrj-195	213	3	strict	strict	ADJ
abrj-195	213	4	management	management	NOUN
abrj-195	213	5	and	and	CCONJ
abrj-195	213	6	constraints	constraint	NOUN
abrj-195	213	7	should	should	AUX
abrj-195	213	8	be	be	AUX
abrj-195	213	9	imposed	impose	VERB
abrj-195	213	10	on	on	ADP
abrj-195	213	11	the	the	DET
abrj-195	213	12	actions	action	NOUN
abrj-195	213	13	and	and	CCONJ
abrj-195	213	14	words	word	NOUN
abrj-195	213	15	of	of	ADP
abrj-195	213	16	partners	partner	NOUN
abrj-195	213	17	to	to	PART
abrj-195	213	18	prevent	prevent	VERB
abrj-195	213	19	crises	crisis	NOUN
abrj-195	213	20	similar	similar	ADJ
abrj-195	213	21	to	to	ADP
abrj-195	213	22	the	the	DET
abrj-195	213	23	florasis	florasis	NOUN
abrj-195	213	24	incident	incident	NOUN
abrj-195	213	25	from	from	ADP
abrj-195	213	26	happening	happen	VERB
abrj-195	213	27	again	again	ADV
abrj-195	213	28	.	.	PUNCT
abrj-195	214	1	5.2	5.2	NUM
abrj-195	214	2	.	.	PUNCT
abrj-195	214	3	establish	establish	VERB
abrj-195	214	4	an	an	DET
abrj-195	214	5	effective	effective	ADJ
abrj-195	214	6	early	early	ADJ
abrj-195	214	7	warning	warning	NOUN
abrj-195	214	8	system	system	NOUN
abrj-195	214	9	for	for	ADP
abrj-195	214	10	public	public	ADJ
abrj-195	214	11	opinion	opinion	NOUN
abrj-195	214	12	crises	crise	VERB
abrj-195	214	13	the	the	DET
abrj-195	214	14	core	core	NOUN
abrj-195	214	15	of	of	ADP
abrj-195	214	16	crisis	crisis	NOUN
abrj-195	214	17	early	early	ADV
abrj-195	214	18	warning	warning	NOUN
abrj-195	214	19	lies	lie	VERB
abrj-195	214	20	in	in	ADP
abrj-195	214	21	being	be	AUX
abrj-195	214	22	fully	fully	ADV
abrj-195	214	23	prepared	prepare	VERB
abrj-195	214	24	in	in	ADP
abrj-195	214	25	advance	advance	NOUN
abrj-195	214	26	,	,	PUNCT
abrj-195	214	27	thereby	thereby	ADV
abrj-195	214	28	effectively	effectively	ADV
abrj-195	214	29	eliminating	eliminate	VERB
abrj-195	214	30	the	the	DET
abrj-195	214	31	seeds	seed	NOUN
abrj-195	214	32	of	of	ADP
abrj-195	214	33	crisis	crisis	NOUN
abrj-195	214	34	.	.	PUNCT
abrj-195	215	1	based	base	VERB
abrj-195	215	2	on	on	ADP
abrj-195	215	3	the	the	DET
abrj-195	215	4	florasis	florasis	NOUN
abrj-195	215	5	crisis	crisis	NOUN
abrj-195	215	6	,	,	PUNCT
abrj-195	215	7	companies	company	NOUN
abrj-195	215	8	should	should	AUX
abrj-195	215	9	establish	establish	VERB
abrj-195	215	10	a	a	DET
abrj-195	215	11	comprehensive	comprehensive	ADJ
abrj-195	215	12	early	early	ADJ
abrj-195	215	13	warning	warning	NOUN
abrj-195	215	14	and	and	CCONJ
abrj-195	215	15	monitoring	monitor	VERB
abrj-195	215	16	system	system	NOUN
abrj-195	215	17	in	in	ADP
abrj-195	215	18	their	their	PRON
abrj-195	215	19	preparatory	preparatory	ADJ
abrj-195	215	20	management	management	NOUN
abrj-195	215	21	,	,	PUNCT
abrj-195	215	22	enabling	enable	VERB
abrj-195	215	23	real	real	ADJ
abrj-195	215	24	-	-	PUNCT
abrj-195	215	25	time	time	NOUN
abrj-195	215	26	monitoring	monitoring	NOUN
abrj-195	215	27	and	and	CCONJ
abrj-195	215	28	early	early	ADJ
abrj-195	215	29	warning	warning	NOUN
abrj-195	215	30	of	of	ADP
abrj-195	215	31	potential	potential	ADJ
abrj-195	215	32	crises	crisis	NOUN
abrj-195	215	33	.	.	PUNCT
abrj-195	216	1	this	this	PRON
abrj-195	216	2	includes	include	VERB
abrj-195	216	3	the	the	DET
abrj-195	216	4	collection	collection	NOUN
abrj-195	216	5	and	and	CCONJ
abrj-195	216	6	analysis	analysis	NOUN
abrj-195	216	7	of	of	ADP
abrj-195	216	8	key	key	ADJ
abrj-195	216	9	information	information	NOUN
abrj-195	216	10	such	such	ADJ
abrj-195	216	11	as	as	ADP
abrj-195	216	12	product	product	NOUN
abrj-195	216	13	quality	quality	NOUN
abrj-195	216	14	,	,	PUNCT
abrj-195	216	15	market	market	NOUN
abrj-195	216	16	dynamics	dynamic	NOUN
abrj-195	216	17	,	,	PUNCT
abrj-195	216	18	and	and	CCONJ
abrj-195	216	19	consumer	consumer	NOUN
abrj-195	216	20	feedback	feedback	NOUN
abrj-195	216	21	,	,	PUNCT
abrj-195	216	22	to	to	PART
abrj-195	216	23	promptly	promptly	ADV
abrj-195	216	24	identify	identify	VERB
abrj-195	216	25	and	and	CCONJ
abrj-195	216	26	respond	respond	VERB
abrj-195	216	27	to	to	ADP
abrj-195	216	28	potential	potential	ADJ
abrj-195	216	29	crises	crisis	NOUN
abrj-195	216	30	.	.	PUNCT
abrj-195	217	1	additionally	additionally	ADV
abrj-195	217	2	,	,	PUNCT
abrj-195	217	3	companies	company	NOUN
abrj-195	217	4	should	should	AUX
abrj-195	217	5	develop	develop	VERB
abrj-195	217	6	detailed	detailed	ADJ
abrj-195	217	7	crisis	crisis	NOUN
abrj-195	217	8	response	response	NOUN
abrj-195	217	9	plans	plan	NOUN
abrj-195	217	10	,	,	PUNCT
abrj-195	217	11	clarifying	clarify	VERB
abrj-195	217	12	the	the	DET
abrj-195	217	13	responsibilities	responsibility	NOUN
abrj-195	217	14	and	and	CCONJ
abrj-195	217	15	action	action	NOUN
abrj-195	217	16	steps	step	NOUN
abrj-195	217	17	for	for	ADP
abrj-195	217	18	employees	employee	NOUN
abrj-195	217	19	at	at	ADP
abrj-195	217	20	all	all	DET
abrj-195	217	21	levels	level	NOUN
abrj-195	217	22	,	,	PUNCT
abrj-195	217	23	ensuring	ensure	VERB
abrj-195	217	24	the	the	DET
abrj-195	217	25	ability	ability	NOUN
abrj-195	217	26	to	to	PART
abrj-195	217	27	respond	respond	VERB
abrj-195	217	28	swiftly	swiftly	ADV
abrj-195	217	29	and	and	CCONJ
abrj-195	217	30	effectively	effectively	ADV
abrj-195	217	31	when	when	SCONJ
abrj-195	217	32	a	a	DET
abrj-195	217	33	crisis	crisis	NOUN
abrj-195	217	34	occurs	occur	VERB
abrj-195	217	35	.	.	PUNCT
abrj-195	218	1	this	this	PRON
abrj-195	218	2	can	can	AUX
abrj-195	218	3	be	be	AUX
abrj-195	218	4	specifically	specifically	ADV
abrj-195	218	5	divided	divide	VERB
abrj-195	218	6	into	into	ADP
abrj-195	218	7	two	two	NUM
abrj-195	218	8	aspects	aspect	NOUN
abrj-195	218	9	.	.	PUNCT
abrj-195	219	1	develop	develop	VERB
abrj-195	219	2	a	a	DET
abrj-195	219	3	crisis	crisis	NOUN
abrj-195	219	4	response	response	NOUN
abrj-195	219	5	plan	plan	NOUN
abrj-195	219	6	:	:	PUNCT
abrj-195	219	7	develop	develop	VERB
abrj-195	219	8	detailed	detailed	ADJ
abrj-195	219	9	response	response	NOUN
abrj-195	219	10	plans	plan	NOUN
abrj-195	219	11	for	for	ADP
abrj-195	219	12	potential	potential	ADJ
abrj-195	219	13	crisis	crisis	NOUN
abrj-195	219	14	situations	situation	NOUN
abrj-195	219	15	,	,	PUNCT
abrj-195	219	16	including	include	VERB
abrj-195	219	17	communication	communication	NOUN
abrj-195	219	18	strategies	strategy	NOUN
abrj-195	219	19	during	during	ADP
abrj-195	219	20	a	a	DET
abrj-195	219	21	crisis	crisis	NOUN
abrj-195	219	22	,	,	PUNCT
abrj-195	219	23	media	medium	NOUN
abrj-195	219	24	handling	handling	NOUN
abrj-195	219	25	,	,	PUNCT
abrj-195	219	26	and	and	CCONJ
abrj-195	219	27	consumer	consumer	NOUN
abrj-195	219	28	relationship	relationship	NOUN
abrj-195	219	29	maintenance	maintenance	NOUN
abrj-195	219	30	.	.	PUNCT
abrj-195	220	1	establish	establish	VERB
abrj-195	220	2	a	a	DET
abrj-195	220	3	crisis	crisis	NOUN
abrj-195	220	4	early	early	ADJ
abrj-195	220	5	warning	warning	NOUN
abrj-195	220	6	system	system	NOUN
abrj-195	220	7	:	:	PUNCT
abrj-195	220	8	by	by	ADP
abrj-195	220	9	monitoring	monitor	VERB
abrj-195	220	10	social	social	ADJ
abrj-195	220	11	media	medium	NOUN
abrj-195	220	12	,	,	PUNCT
abrj-195	220	13	news	news	NOUN
abrj-195	220	14	reports	report	NOUN
abrj-195	220	15	,	,	PUNCT
abrj-195	220	16	and	and	CCONJ
abrj-195	220	17	other	other	ADJ
abrj-195	220	18	channels	channel	NOUN
abrj-195	220	19	,	,	PUNCT
abrj-195	220	20	detect	detect	VERB
abrj-195	220	21	information	information	NOUN
abrj-195	220	22	that	that	PRON
abrj-195	220	23	may	may	AUX
abrj-195	220	24	trigger	trigger	VERB
abrj-195	220	25	a	a	DET
abrj-195	220	26	crisis	crisis	NOUN
abrj-195	220	27	in	in	ADP
abrj-195	220	28	a	a	DET
abrj-195	220	29	timely	timely	ADJ
abrj-195	220	30	manner	manner	NOUN
abrj-195	220	31	,	,	PUNCT
abrj-195	220	32	and	and	CCONJ
abrj-195	220	33	provide	provide	VERB
abrj-195	220	34	early	early	ADJ
abrj-195	220	35	warning	warning	NOUN
abrj-195	220	36	and	and	CCONJ
abrj-195	220	37	intervention	intervention	NOUN
abrj-195	220	38	.	.	PUNCT
abrj-195	221	1	5.3	5.3	NUM
abrj-195	221	2	.	.	PUNCT
abrj-195	221	3	respond	respond	VERB
abrj-195	221	4	swiftly	swiftly	ADV
abrj-195	221	5	when	when	SCONJ
abrj-195	221	6	a	a	DET
abrj-195	221	7	crisis	crisis	NOUN
abrj-195	221	8	occurs	occur	VERB
abrj-195	221	9	crisis	crisis	NOUN
abrj-195	221	10	response	response	NOUN
abrj-195	221	11	requires	require	VERB
abrj-195	221	12	companies	company	NOUN
abrj-195	221	13	to	to	PART
abrj-195	221	14	act	act	VERB
abrj-195	221	15	swiftly	swiftly	ADV
abrj-195	221	16	in	in	ADP
abrj-195	221	17	the	the	DET
abrj-195	221	18	face	face	NOUN
abrj-195	221	19	of	of	ADP
abrj-195	221	20	sudden	sudden	ADJ
abrj-195	221	21	crises	crisis	NOUN
abrj-195	221	22	.	.	PUNCT
abrj-195	222	1	at	at	ADP
abrj-195	222	2	the	the	DET
abrj-195	222	3	same	same	ADJ
abrj-195	222	4	time	time	NOUN
abrj-195	222	5	,	,	PUNCT
abrj-195	222	6	it	it	PRON
abrj-195	222	7	demands	demand	VERB
abrj-195	222	8	that	that	SCONJ
abrj-195	222	9	corporate	corporate	ADJ
abrj-195	222	10	managers	manager	NOUN
abrj-195	222	11	make	make	VERB
abrj-195	222	12	scientific	scientific	ADJ
abrj-195	222	13	decisions	decision	NOUN
abrj-195	222	14	and	and	CCONJ
abrj-195	222	15	take	take	VERB
abrj-195	222	16	urgent	urgent	ADJ
abrj-195	222	17	measures	measure	NOUN
abrj-195	222	18	to	to	PART
abrj-195	222	19	address	address	VERB
abrj-195	222	20	the	the	DET
abrj-195	222	21	crisis	crisis	NOUN
abrj-195	222	22	through	through	ADP
abrj-195	222	23	the	the	DET
abrj-195	222	24	activation	activation	NOUN
abrj-195	222	25	of	of	ADP
abrj-195	222	26	contingency	contingency	NOUN
abrj-195	222	27	plans	plan	NOUN
abrj-195	222	28	,	,	PUNCT
abrj-195	222	29	thereby	thereby	ADV
abrj-195	222	30	preventing	prevent	VERB
abrj-195	222	31	the	the	DET
abrj-195	222	32	crisis	crisis	NOUN
abrj-195	222	33	from	from	ADP
abrj-195	222	34	spreading	spread	VERB
abrj-195	222	35	and	and	CCONJ
abrj-195	222	36	causing	cause	VERB
abrj-195	222	37	a	a	DET
abrj-195	222	38	chain	chain	NOUN
abrj-195	222	39	reaction	reaction	NOUN
abrj-195	222	40	.	.	PUNCT
abrj-195	223	1	it	it	PRON
abrj-195	223	2	is	be	AUX
abrj-195	223	3	not	not	PART
abrj-195	223	4	difficult	difficult	ADJ
abrj-195	223	5	to	to	PART
abrj-195	223	6	see	see	VERB
abrj-195	223	7	from	from	ADP
abrj-195	223	8	florasis	florasis	NOUN
abrj-195	223	9	's	's	PART
abrj-195	223	10	handling	handling	NOUN
abrj-195	223	11	of	of	ADP
abrj-195	223	12	corporate	corporate	ADJ
abrj-195	223	13	crisis	crisis	NOUN
abrj-195	223	14	events	event	NOUN
abrj-195	223	15	that	that	PRON
abrj-195	223	16	,	,	PUNCT
abrj-195	223	17	although	although	SCONJ
abrj-195	223	18	from	from	ADP
abrj-195	223	19	the	the	DET
abrj-195	223	20	company	company	NOUN
abrj-195	223	21	's	's	PART
abrj-195	223	22	perspective	perspective	NOUN
abrj-195	223	23	,	,	PUNCT
abrj-195	223	24	a	a	DET
abrj-195	223	25	delayed	delay	VERB
abrj-195	223	26	response	response	NOUN
abrj-195	223	27	may	may	AUX
abrj-195	223	28	provide	provide	VERB
abrj-195	223	29	some	some	DET
abrj-195	223	30	time	time	NOUN
abrj-195	223	31	and	and	CCONJ
abrj-195	223	32	space	space	NOUN
abrj-195	223	33	to	to	PART
abrj-195	223	34	refine	refine	VERB
abrj-195	223	35	crisis	crisis	NOUN
abrj-195	223	36	response	response	NOUN
abrj-195	223	37	strategies	strategy	NOUN
abrj-195	223	38	,	,	PUNCT
abrj-195	223	39	the	the	DET
abrj-195	223	40	speed	speed	NOUN
abrj-195	223	41	of	of	ADP
abrj-195	223	42	crisis	crisis	NOUN
abrj-195	223	43	management	management	NOUN
abrj-195	223	44	and	and	CCONJ
abrj-195	223	45	consumers	consumer	NOUN
abrj-195	223	46	'	'	PART
abrj-195	223	47	attitudes	attitude	NOUN
abrj-195	223	48	towards	towards	ADP
abrj-195	223	49	the	the	DET
abrj-195	223	50	company	company	NOUN
abrj-195	223	51	are	be	AUX
abrj-195	223	52	both	both	PRON
abrj-195	223	53	key	key	ADJ
abrj-195	223	54	factors	factor	NOUN
abrj-195	223	55	affecting	affect	VERB
abrj-195	223	56	the	the	DET
abrj-195	223	57	company	company	NOUN
abrj-195	223	58	's	's	PART
abrj-195	223	59	reputation	reputation	NOUN
abrj-195	223	60	.	.	PUNCT
abrj-195	224	1	therefore	therefore	ADV
abrj-195	224	2	,	,	PUNCT
abrj-195	224	3	when	when	SCONJ
abrj-195	224	4	dealing	deal	VERB
abrj-195	224	5	with	with	ADP
abrj-195	224	6	a	a	DET
abrj-195	224	7	crisis	crisis	NOUN
abrj-195	224	8	,	,	PUNCT
abrj-195	224	9	companies	company	NOUN
abrj-195	224	10	must	must	AUX
abrj-195	224	11	closely	closely	ADV
abrj-195	224	12	monitor	monitor	VERB
abrj-195	224	13	changes	change	NOUN
abrj-195	224	14	in	in	ADP
abrj-195	224	15	consumers	consumer	NOUN
abrj-195	224	16	'	'	PART
abrj-195	224	17	emotions	emotion	NOUN
abrj-195	224	18	and	and	CCONJ
abrj-195	224	19	attitude	attitude	NOUN
abrj-195	224	20	trends	trend	NOUN
abrj-195	224	21	.	.	PUNCT
abrj-195	225	1	on	on	ADP
abrj-195	225	2	this	this	DET
abrj-195	225	3	basis	basis	NOUN
abrj-195	225	4	,	,	PUNCT
abrj-195	225	5	companies	company	NOUN
abrj-195	225	6	should	should	AUX
abrj-195	225	7	actively	actively	ADV
abrj-195	225	8	explore	explore	VERB
abrj-195	225	9	and	and	CCONJ
abrj-195	225	10	optimize	optimize	VERB
abrj-195	225	11	crisis	crisis	NOUN
abrj-195	225	12	management	management	NOUN
abrj-195	225	13	methods	method	NOUN
abrj-195	225	14	,	,	PUNCT
abrj-195	225	15	which	which	PRON
abrj-195	225	16	mainly	mainly	ADV
abrj-195	225	17	include	include	VERB
abrj-195	225	18	the	the	DET
abrj-195	225	19	following	follow	VERB
abrj-195	225	20	important	important	ADJ
abrj-195	225	21	aspects	aspect	NOUN
abrj-195	225	22	.	.	PUNCT
abrj-195	226	1	asian	asian	ADJ
abrj-195	226	2	business	business	PROPN
abrj-195	226	3	research	research	NOUN
abrj-195	226	4	journal	journal	NOUN
abrj-195	226	5	,	,	PUNCT
abrj-195	226	6	2024	2024	NUM
abrj-195	226	7	,	,	PUNCT
abrj-195	226	8	9	9	NUM
abrj-195	226	9	:	:	SYM
abrj-195	226	10	64	64	NUM
abrj-195	226	11	-	-	SYM
abrj-195	226	12	71	71	NUM
abrj-195	226	13	70	70	NUM
abrj-195	226	14	©	©	ADP
abrj-195	226	15	2024	2024	NUM
abrj-195	226	16	by	by	ADP
abrj-195	226	17	the	the	DET
abrj-195	226	18	authors	author	NOUN
abrj-195	226	19	;	;	PUNCT
abrj-195	226	20	licensee	licensee	NOUN
abrj-195	226	21	eastern	eastern	ADJ
abrj-195	226	22	centre	centre	NOUN
abrj-195	226	23	of	of	ADP
abrj-195	226	24	science	science	NOUN
abrj-195	226	25	and	and	CCONJ
abrj-195	226	26	education	education	NOUN
abrj-195	226	27	,	,	PUNCT
abrj-195	226	28	usa	usa	PROPN
abrj-195	226	29	timely	timely	ADJ
abrj-195	226	30	and	and	CCONJ
abrj-195	226	31	public	public	ADJ
abrj-195	226	32	apology	apology	NOUN
abrj-195	226	33	:	:	PUNCT
abrj-195	226	34	once	once	SCONJ
abrj-195	226	35	a	a	DET
abrj-195	226	36	crisis	crisis	NOUN
abrj-195	226	37	occurs	occur	VERB
abrj-195	226	38	,	,	PUNCT
abrj-195	226	39	the	the	DET
abrj-195	226	40	company	company	NOUN
abrj-195	226	41	needs	need	VERB
abrj-195	226	42	to	to	PART
abrj-195	226	43	swiftly	swiftly	ADV
abrj-195	226	44	and	and	CCONJ
abrj-195	226	45	transparently	transparently	ADV
abrj-195	226	46	communicate	communicate	VERB
abrj-195	226	47	information	information	NOUN
abrj-195	226	48	,	,	PUNCT
abrj-195	226	49	ensuring	ensure	VERB
abrj-195	226	50	that	that	SCONJ
abrj-195	226	51	consumers	consumer	NOUN
abrj-195	226	52	can	can	AUX
abrj-195	226	53	obtain	obtain	VERB
abrj-195	226	54	accurate	accurate	ADJ
abrj-195	226	55	and	and	CCONJ
abrj-195	226	56	comprehensive	comprehensive	ADJ
abrj-195	226	57	information	information	NOUN
abrj-195	226	58	at	at	ADP
abrj-195	226	59	the	the	DET
abrj-195	226	60	earliest	early	ADJ
abrj-195	226	61	time	time	NOUN
abrj-195	226	62	.	.	PUNCT
abrj-195	227	1	an	an	DET
abrj-195	227	2	apology	apology	NOUN
abrj-195	227	3	statement	statement	NOUN
abrj-195	227	4	should	should	AUX
abrj-195	227	5	be	be	AUX
abrj-195	227	6	issued	issue	VERB
abrj-195	227	7	through	through	ADP
abrj-195	227	8	official	official	ADJ
abrj-195	227	9	channels	channel	NOUN
abrj-195	227	10	to	to	PART
abrj-195	227	11	reduce	reduce	VERB
abrj-195	227	12	misunderstandings	misunderstanding	NOUN
abrj-195	227	13	and	and	CCONJ
abrj-195	227	14	doubts	doubt	NOUN
abrj-195	227	15	.	.	PUNCT
abrj-195	228	1	at	at	ADP
abrj-195	228	2	the	the	DET
abrj-195	228	3	same	same	ADJ
abrj-195	228	4	time	time	NOUN
abrj-195	228	5	,	,	PUNCT
abrj-195	228	6	a	a	DET
abrj-195	228	7	sincere	sincere	ADJ
abrj-195	228	8	apology	apology	NOUN
abrj-195	228	9	for	for	ADP
abrj-195	228	10	the	the	DET
abrj-195	228	11	crisis	crisis	NOUN
abrj-195	228	12	should	should	AUX
abrj-195	228	13	be	be	AUX
abrj-195	228	14	made	make	VERB
abrj-195	228	15	to	to	PART
abrj-195	228	16	prevent	prevent	VERB
abrj-195	228	17	the	the	DET
abrj-195	228	18	situation	situation	NOUN
abrj-195	228	19	from	from	ADP
abrj-195	228	20	worsening	worsen	VERB
abrj-195	228	21	.	.	PUNCT
abrj-195	229	1	actively	actively	ADV
abrj-195	229	2	communicate	communicate	VERB
abrj-195	229	3	with	with	ADP
abrj-195	229	4	consumers	consumer	NOUN
abrj-195	229	5	:	:	PUNCT
abrj-195	229	6	proactively	proactively	ADV
abrj-195	229	7	communicate	communicate	VERB
abrj-195	229	8	with	with	ADP
abrj-195	229	9	affected	affected	ADJ
abrj-195	229	10	consumers	consumer	NOUN
abrj-195	229	11	,	,	PUNCT
abrj-195	229	12	understand	understand	VERB
abrj-195	229	13	their	their	PRON
abrj-195	229	14	demands	demand	NOUN
abrj-195	229	15	and	and	CCONJ
abrj-195	229	16	dissatisfaction	dissatisfaction	NOUN
abrj-195	229	17	,	,	PUNCT
abrj-195	229	18	and	and	CCONJ
abrj-195	229	19	actively	actively	ADV
abrj-195	229	20	seek	seek	VERB
abrj-195	229	21	solutions	solution	NOUN
abrj-195	229	22	to	to	PART
abrj-195	229	23	demonstrate	demonstrate	VERB
abrj-195	229	24	the	the	DET
abrj-195	229	25	brand	brand	NOUN
abrj-195	229	26	's	's	PART
abrj-195	229	27	sense	sense	NOUN
abrj-195	229	28	of	of	ADP
abrj-195	229	29	responsibility	responsibility	NOUN
abrj-195	229	30	.	.	PUNCT
abrj-195	230	1	as	as	SCONJ
abrj-195	230	2	indicated	indicate	VERB
abrj-195	230	3	by	by	ADP
abrj-195	230	4	the	the	DET
abrj-195	230	5	survey	survey	NOUN
abrj-195	230	6	data	datum	NOUN
abrj-195	230	7	mentioned	mention	VERB
abrj-195	230	8	earlier	early	ADV
abrj-195	230	9	,	,	PUNCT
abrj-195	230	10	the	the	DET
abrj-195	230	11	company	company	NOUN
abrj-195	230	12	's	's	PART
abrj-195	230	13	consumer	consumer	NOUN
abrj-195	230	14	base	base	NOUN
abrj-195	230	15	is	be	AUX
abrj-195	230	16	predominantly	predominantly	ADV
abrj-195	230	17	the	the	DET
abrj-195	230	18	younger	young	ADJ
abrj-195	230	19	generation	generation	NOUN
abrj-195	230	20	,	,	PUNCT
abrj-195	230	21	with	with	ADP
abrj-195	230	22	a	a	DET
abrj-195	230	23	higher	high	ADJ
abrj-195	230	24	proportion	proportion	NOUN
abrj-195	230	25	of	of	ADP
abrj-195	230	26	female	female	ADJ
abrj-195	230	27	consumers	consumer	NOUN
abrj-195	230	28	.	.	PUNCT
abrj-195	231	1	therefore	therefore	ADV
abrj-195	231	2	,	,	PUNCT
abrj-195	231	3	the	the	DET
abrj-195	231	4	company	company	NOUN
abrj-195	231	5	should	should	AUX
abrj-195	231	6	pay	pay	VERB
abrj-195	231	7	more	more	ADJ
abrj-195	231	8	attention	attention	NOUN
abrj-195	231	9	to	to	ADP
abrj-195	231	10	the	the	DET
abrj-195	231	11	details	detail	NOUN
abrj-195	231	12	of	of	ADP
abrj-195	231	13	communication	communication	NOUN
abrj-195	231	14	and	and	CCONJ
abrj-195	231	15	interaction	interaction	NOUN
abrj-195	231	16	with	with	ADP
abrj-195	231	17	consumers	consumer	NOUN
abrj-195	231	18	,	,	PUNCT
abrj-195	231	19	actively	actively	ADV
abrj-195	231	20	listen	listen	VERB
abrj-195	231	21	to	to	ADP
abrj-195	231	22	their	their	PRON
abrj-195	231	23	voices	voice	NOUN
abrj-195	231	24	,	,	PUNCT
abrj-195	231	25	respond	respond	VERB
abrj-195	231	26	to	to	ADP
abrj-195	231	27	their	their	PRON
abrj-195	231	28	concerns	concern	NOUN
abrj-195	231	29	,	,	PUNCT
abrj-195	231	30	and	and	CCONJ
abrj-195	231	31	timely	timely	ADV
abrj-195	231	32	understand	understand	VERB
abrj-195	231	33	consumer	consumer	NOUN
abrj-195	231	34	needs	need	NOUN
abrj-195	231	35	and	and	CCONJ
abrj-195	231	36	feedback	feedback	VERB
abrj-195	231	37	.	.	PUNCT
abrj-195	232	1	through	through	ADP
abrj-195	232	2	sincere	sincere	ADJ
abrj-195	232	3	communication	communication	NOUN
abrj-195	232	4	,	,	PUNCT
abrj-195	232	5	the	the	DET
abrj-195	232	6	company	company	NOUN
abrj-195	232	7	can	can	AUX
abrj-195	232	8	rebuild	rebuild	VERB
abrj-195	232	9	consumer	consumer	NOUN
abrj-195	232	10	trust	trust	NOUN
abrj-195	232	11	.	.	PUNCT
abrj-195	233	1	transparent	transparent	ADJ
abrj-195	233	2	processing	processing	NOUN
abrj-195	233	3	:	:	PUNCT
abrj-195	233	4	transparency	transparency	NOUN
abrj-195	233	5	in	in	ADP
abrj-195	233	6	the	the	DET
abrj-195	233	7	handling	handling	NOUN
abrj-195	233	8	process	process	NOUN
abrj-195	233	9	is	be	AUX
abrj-195	233	10	of	of	ADP
abrj-195	233	11	vital	vital	ADJ
abrj-195	233	12	importance	importance	NOUN
abrj-195	233	13	in	in	ADP
abrj-195	233	14	the	the	DET
abrj-195	233	15	management	management	NOUN
abrj-195	233	16	of	of	ADP
abrj-195	233	17	crisis	crisis	NOUN
abrj-195	233	18	events	event	NOUN
abrj-195	233	19	.	.	PUNCT
abrj-195	234	1	when	when	SCONJ
abrj-195	234	2	a	a	DET
abrj-195	234	3	company	company	NOUN
abrj-195	234	4	faces	face	VERB
abrj-195	234	5	a	a	DET
abrj-195	234	6	crisis	crisis	NOUN
abrj-195	234	7	,	,	PUNCT
abrj-195	234	8	how	how	SCONJ
abrj-195	234	9	it	it	PRON
abrj-195	234	10	handles	handle	VERB
abrj-195	234	11	the	the	DET
abrj-195	234	12	situation	situation	NOUN
abrj-195	234	13	properly	properly	ADV
abrj-195	234	14	and	and	CCONJ
abrj-195	234	15	communicates	communicate	VERB
abrj-195	234	16	effectively	effectively	ADV
abrj-195	234	17	to	to	ADP
abrj-195	234	18	the	the	DET
abrj-195	234	19	public	public	NOUN
abrj-195	234	20	becomes	become	VERB
abrj-195	234	21	a	a	DET
abrj-195	234	22	crucial	crucial	ADJ
abrj-195	234	23	standard	standard	NOUN
abrj-195	234	24	for	for	ADP
abrj-195	234	25	measuring	measure	VERB
abrj-195	234	26	the	the	DET
abrj-195	234	27	company	company	NOUN
abrj-195	234	28	's	's	PART
abrj-195	234	29	response	response	NOUN
abrj-195	234	30	capabilities	capability	NOUN
abrj-195	234	31	.	.	PUNCT
abrj-195	235	1	maintaining	maintain	VERB
abrj-195	235	2	a	a	DET
abrj-195	235	3	high	high	ADJ
abrj-195	235	4	degree	degree	NOUN
abrj-195	235	5	of	of	ADP
abrj-195	235	6	transparency	transparency	NOUN
abrj-195	235	7	throughout	throughout	ADP
abrj-195	235	8	this	this	DET
abrj-195	235	9	process	process	NOUN
abrj-195	235	10	is	be	AUX
abrj-195	235	11	extremely	extremely	ADV
abrj-195	235	12	critical	critical	ADJ
abrj-195	235	13	.	.	PUNCT
abrj-195	236	1	this	this	PRON
abrj-195	236	2	not	not	PART
abrj-195	236	3	only	only	ADV
abrj-195	236	4	means	mean	VERB
abrj-195	236	5	that	that	SCONJ
abrj-195	236	6	the	the	DET
abrj-195	236	7	brand	brand	NOUN
abrj-195	236	8	needs	need	VERB
abrj-195	236	9	to	to	PART
abrj-195	236	10	timely	timely	ADV
abrj-195	236	11	and	and	CCONJ
abrj-195	236	12	accurately	accurately	ADV
abrj-195	236	13	disclose	disclose	VERB
abrj-195	236	14	relevant	relevant	ADJ
abrj-195	236	15	information	information	NOUN
abrj-195	236	16	,	,	PUNCT
abrj-195	236	17	but	but	CCONJ
abrj-195	236	18	it	it	PRON
abrj-195	236	19	also	also	ADV
abrj-195	236	20	requires	require	VERB
abrj-195	236	21	the	the	DET
abrj-195	236	22	brand	brand	NOUN
abrj-195	236	23	to	to	PART
abrj-195	236	24	maintain	maintain	VERB
abrj-195	236	25	close	close	ADJ
abrj-195	236	26	communication	communication	NOUN
abrj-195	236	27	with	with	ADP
abrj-195	236	28	the	the	DET
abrj-195	236	29	public	public	NOUN
abrj-195	236	30	throughout	throughout	ADP
abrj-195	236	31	the	the	DET
abrj-195	236	32	entire	entire	ADJ
abrj-195	236	33	process	process	NOUN
abrj-195	236	34	of	of	ADP
abrj-195	236	35	handling	handle	VERB
abrj-195	236	36	the	the	DET
abrj-195	236	37	crisis	crisis	NOUN
abrj-195	236	38	,	,	PUNCT
abrj-195	236	39	providing	provide	VERB
abrj-195	236	40	timely	timely	ADJ
abrj-195	236	41	updates	update	NOUN
abrj-195	236	42	on	on	ADP
abrj-195	236	43	progress	progress	NOUN
abrj-195	236	44	.	.	PUNCT
abrj-195	237	1	therefore	therefore	ADV
abrj-195	237	2	,	,	PUNCT
abrj-195	237	3	for	for	ADP
abrj-195	237	4	companies	company	NOUN
abrj-195	237	5	,	,	PUNCT
abrj-195	237	6	during	during	ADP
abrj-195	237	7	the	the	DET
abrj-195	237	8	process	process	NOUN
abrj-195	237	9	of	of	ADP
abrj-195	237	10	dealing	deal	VERB
abrj-195	237	11	with	with	ADP
abrj-195	237	12	a	a	DET
abrj-195	237	13	crisis	crisis	NOUN
abrj-195	237	14	,	,	PUNCT
abrj-195	237	15	it	it	PRON
abrj-195	237	16	is	be	AUX
abrj-195	237	17	necessary	necessary	ADJ
abrj-195	237	18	to	to	PART
abrj-195	237	19	respond	respond	VERB
abrj-195	237	20	swiftly	swiftly	ADV
abrj-195	237	21	to	to	ADP
abrj-195	237	22	the	the	DET
abrj-195	237	23	crisis	crisis	NOUN
abrj-195	237	24	and	and	CCONJ
abrj-195	237	25	take	take	VERB
abrj-195	237	26	relevant	relevant	ADJ
abrj-195	237	27	emergency	emergency	NOUN
abrj-195	237	28	measures	measure	NOUN
abrj-195	237	29	,	,	PUNCT
abrj-195	237	30	while	while	SCONJ
abrj-195	237	31	also	also	ADV
abrj-195	237	32	maintaining	maintain	VERB
abrj-195	237	33	transparency	transparency	NOUN
abrj-195	237	34	in	in	ADP
abrj-195	237	35	crisis	crisis	NOUN
abrj-195	237	36	management	management	NOUN
abrj-195	237	37	.	.	PUNCT
abrj-195	238	1	this	this	PRON
abrj-195	238	2	ensures	ensure	VERB
abrj-195	238	3	the	the	DET
abrj-195	238	4	timely	timely	ADJ
abrj-195	238	5	disclosure	disclosure	NOUN
abrj-195	238	6	of	of	ADP
abrj-195	238	7	information	information	NOUN
abrj-195	238	8	and	and	CCONJ
abrj-195	238	9	the	the	DET
abrj-195	238	10	smooth	smooth	ADJ
abrj-195	238	11	flow	flow	NOUN
abrj-195	238	12	of	of	ADP
abrj-195	238	13	communication	communication	NOUN
abrj-195	238	14	,	,	PUNCT
abrj-195	238	15	in	in	ADP
abrj-195	238	16	order	order	NOUN
abrj-195	238	17	to	to	PART
abrj-195	238	18	uphold	uphold	VERB
abrj-195	238	19	the	the	DET
abrj-195	238	20	company	company	NOUN
abrj-195	238	21	's	's	PART
abrj-195	238	22	reputation	reputation	NOUN
abrj-195	238	23	and	and	CCONJ
abrj-195	238	24	maintain	maintain	VERB
abrj-195	238	25	consumer	consumer	NOUN
abrj-195	238	26	trust	trust	NOUN
abrj-195	238	27	.	.	PUNCT
abrj-195	239	1	5.4	5.4	NUM
abrj-195	239	2	.	.	PUNCT
abrj-195	240	1	ensure	ensure	VERB
abrj-195	240	2	effective	effective	ADJ
abrj-195	240	3	crisis	crisis	NOUN
abrj-195	240	4	recovery	recovery	NOUN
abrj-195	240	5	and	and	CCONJ
abrj-195	240	6	prevent	prevent	VERB
abrj-195	240	7	the	the	DET
abrj-195	240	8	recurrence	recurrence	NOUN
abrj-195	240	9	of	of	ADP
abrj-195	240	10	crises	crisis	NOUN
abrj-195	240	11	crisis	crisis	NOUN
abrj-195	240	12	recovery	recovery	NOUN
abrj-195	240	13	requires	require	VERB
abrj-195	240	14	companies	company	NOUN
abrj-195	240	15	to	to	PART
abrj-195	240	16	reshape	reshape	VERB
abrj-195	240	17	their	their	PRON
abrj-195	240	18	image	image	NOUN
abrj-195	240	19	and	and	CCONJ
abrj-195	240	20	conduct	conduct	VERB
abrj-195	240	21	a	a	DET
abrj-195	240	22	post	post	ADJ
abrj-195	240	23	-	-	ADJ
abrj-195	240	24	mortem	mortem	ADJ
abrj-195	240	25	analysis	analysis	NOUN
abrj-195	240	26	of	of	ADP
abrj-195	240	27	the	the	DET
abrj-195	240	28	crisis	crisis	NOUN
abrj-195	240	29	to	to	PART
abrj-195	240	30	prevent	prevent	VERB
abrj-195	240	31	future	future	ADJ
abrj-195	240	32	occurrences	occurrence	NOUN
abrj-195	240	33	.	.	PUNCT
abrj-195	241	1	specifically	specifically	ADV
abrj-195	241	2	,	,	PUNCT
abrj-195	241	3	the	the	DET
abrj-195	241	4	following	follow	VERB
abrj-195	241	5	three	three	NUM
abrj-195	241	6	aspects	aspect	NOUN
abrj-195	241	7	can	can	AUX
abrj-195	241	8	be	be	AUX
abrj-195	241	9	analyzed	analyze	VERB
abrj-195	241	10	for	for	ADP
abrj-195	241	11	companies	company	NOUN
abrj-195	241	12	during	during	ADP
abrj-195	241	13	the	the	DET
abrj-195	241	14	crisis	crisis	NOUN
abrj-195	241	15	recovery	recovery	NOUN
abrj-195	241	16	period	period	NOUN
abrj-195	241	17	.	.	PUNCT
abrj-195	242	1	repairing	repair	VERB
abrj-195	242	2	the	the	DET
abrj-195	242	3	brand	brand	NOUN
abrj-195	242	4	image	image	NOUN
abrj-195	242	5	.	.	PUNCT
abrj-195	243	1	as	as	ADP
abrj-195	243	2	an	an	DET
abrj-195	243	3	authentic	authentic	ADJ
abrj-195	243	4	chinese	chinese	ADJ
abrj-195	243	5	brand	brand	NOUN
abrj-195	243	6	,	,	PUNCT
abrj-195	243	7	the	the	DET
abrj-195	243	8	company	company	NOUN
abrj-195	243	9	should	should	AUX
abrj-195	243	10	pay	pay	VERB
abrj-195	243	11	more	more	ADJ
abrj-195	243	12	attention	attention	NOUN
abrj-195	243	13	to	to	ADP
abrj-195	243	14	the	the	DET
abrj-195	243	15	dissemination	dissemination	NOUN
abrj-195	243	16	of	of	ADP
abrj-195	243	17	brand	brand	NOUN
abrj-195	243	18	values	value	NOUN
abrj-195	243	19	and	and	CCONJ
abrj-195	243	20	the	the	DET
abrj-195	243	21	exploration	exploration	NOUN
abrj-195	243	22	of	of	ADP
abrj-195	243	23	cultural	cultural	ADJ
abrj-195	243	24	connotations	connotation	NOUN
abrj-195	243	25	.	.	PUNCT
abrj-195	244	1	at	at	ADP
abrj-195	244	2	this	this	DET
abrj-195	244	3	stage	stage	NOUN
abrj-195	244	4	,	,	PUNCT
abrj-195	244	5	it	it	PRON
abrj-195	244	6	is	be	AUX
abrj-195	244	7	more	more	ADV
abrj-195	244	8	important	important	ADJ
abrj-195	244	9	to	to	PART
abrj-195	244	10	use	use	VERB
abrj-195	244	11	new	new	ADJ
abrj-195	244	12	media	medium	NOUN
abrj-195	244	13	platforms	platform	NOUN
abrj-195	244	14	to	to	PART
abrj-195	244	15	enhance	enhance	VERB
abrj-195	244	16	the	the	DET
abrj-195	244	17	brand	brand	NOUN
abrj-195	244	18	image	image	NOUN
abrj-195	244	19	and	and	CCONJ
abrj-195	244	20	market	market	NOUN
abrj-195	244	21	competitiveness	competitiveness	NOUN
abrj-195	244	22	by	by	ADP
abrj-195	244	23	telling	tell	VERB
abrj-195	244	24	chinese	chinese	ADJ
abrj-195	244	25	stories	story	NOUN
abrj-195	244	26	well	well	ADV
abrj-195	244	27	and	and	CCONJ
abrj-195	244	28	promoting	promote	VERB
abrj-195	244	29	the	the	DET
abrj-195	244	30	strength	strength	NOUN
abrj-195	244	31	of	of	ADP
abrj-195	244	32	domestic	domestic	ADJ
abrj-195	244	33	products	product	NOUN
abrj-195	244	34	.	.	PUNCT
abrj-195	245	1	meanwhile	meanwhile	ADV
abrj-195	245	2	,	,	PUNCT
abrj-195	245	3	use	use	VERB
abrj-195	245	4	new	new	ADJ
abrj-195	245	5	media	medium	NOUN
abrj-195	245	6	platforms	platform	NOUN
abrj-195	245	7	as	as	ADP
abrj-195	245	8	a	a	DET
abrj-195	245	9	basis	basis	NOUN
abrj-195	245	10	to	to	PART
abrj-195	245	11	document	document	VERB
abrj-195	245	12	corporate	corporate	ADJ
abrj-195	245	13	public	public	ADJ
abrj-195	245	14	welfare	welfare	NOUN
abrj-195	245	15	activities	activity	NOUN
abrj-195	245	16	,	,	PUNCT
abrj-195	245	17	corporate	corporate	ADJ
abrj-195	245	18	story	story	NOUN
abrj-195	245	19	dissemination	dissemination	NOUN
abrj-195	245	20	,	,	PUNCT
abrj-195	245	21	and	and	CCONJ
abrj-195	245	22	other	other	ADJ
abrj-195	245	23	processes	process	NOUN
abrj-195	245	24	.	.	PUNCT
abrj-195	246	1	this	this	PRON
abrj-195	246	2	will	will	AUX
abrj-195	246	3	help	help	VERB
abrj-195	246	4	repair	repair	VERB
abrj-195	246	5	the	the	DET
abrj-195	246	6	damaged	damage	VERB
abrj-195	246	7	corporate	corporate	ADJ
abrj-195	246	8	image	image	NOUN
abrj-195	246	9	and	and	CCONJ
abrj-195	246	10	increase	increase	VERB
abrj-195	246	11	consumer	consumer	NOUN
abrj-195	246	12	trust	trust	NOUN
abrj-195	246	13	in	in	ADP
abrj-195	246	14	the	the	DET
abrj-195	246	15	brand	brand	NOUN
abrj-195	246	16	.	.	PUNCT
abrj-195	247	1	strengthening	strengthen	VERB
abrj-195	247	2	product	product	NOUN
abrj-195	247	3	quality	quality	NOUN
abrj-195	247	4	and	and	CCONJ
abrj-195	247	5	service	service	NOUN
abrj-195	247	6	.	.	PUNCT
abrj-195	248	1	after	after	ADP
abrj-195	248	2	experiencing	experience	VERB
abrj-195	248	3	a	a	DET
abrj-195	248	4	crisis	crisis	NOUN
abrj-195	248	5	,	,	PUNCT
abrj-195	248	6	consumers	consumer	NOUN
abrj-195	248	7	'	'	PART
abrj-195	248	8	attention	attention	NOUN
abrj-195	248	9	to	to	ADP
abrj-195	248	10	the	the	DET
abrj-195	248	11	company	company	NOUN
abrj-195	248	12	will	will	AUX
abrj-195	248	13	continue	continue	VERB
abrj-195	248	14	to	to	PART
abrj-195	248	15	rise	rise	VERB
abrj-195	248	16	,	,	PUNCT
abrj-195	248	17	but	but	CCONJ
abrj-195	248	18	their	their	PRON
abrj-195	248	19	desire	desire	NOUN
abrj-195	248	20	to	to	PART
abrj-195	248	21	consume	consume	VERB
abrj-195	248	22	may	may	AUX
abrj-195	248	23	be	be	AUX
abrj-195	248	24	suppressed	suppress	VERB
abrj-195	248	25	by	by	ADP
abrj-195	248	26	the	the	DET
abrj-195	248	27	crisis	crisis	NOUN
abrj-195	248	28	.	.	PUNCT
abrj-195	249	1	at	at	ADP
abrj-195	249	2	the	the	DET
abrj-195	249	3	same	same	ADJ
abrj-195	249	4	time	time	NOUN
abrj-195	249	5	,	,	PUNCT
abrj-195	249	6	cost	cost	NOUN
abrj-195	249	7	-	-	PUNCT
abrj-195	249	8	performance	performance	NOUN
abrj-195	249	9	ratio	ratio	NOUN
abrj-195	249	10	and	and	CCONJ
abrj-195	249	11	product	product	NOUN
abrj-195	249	12	quality	quality	NOUN
abrj-195	249	13	may	may	AUX
abrj-195	249	14	become	become	VERB
abrj-195	249	15	important	important	ADJ
abrj-195	249	16	factors	factor	NOUN
abrj-195	249	17	for	for	SCONJ
abrj-195	249	18	companies	company	NOUN
abrj-195	249	19	to	to	PART
abrj-195	249	20	break	break	VERB
abrj-195	249	21	through	through	ADP
abrj-195	249	22	consumers	consumer	NOUN
abrj-195	249	23	'	'	PART
abrj-195	249	24	"	"	PUNCT
abrj-195	249	25	crisis	crisis	NOUN
abrj-195	249	26	shadow	shadow	NOUN
abrj-195	249	27	.	.	PUNCT
abrj-195	249	28	"	"	PUNCT
abrj-195	250	1	in	in	ADP
abrj-195	250	2	response	response	NOUN
abrj-195	250	3	,	,	PUNCT
abrj-195	250	4	companies	company	NOUN
abrj-195	250	5	should	should	AUX
abrj-195	250	6	reflect	reflect	VERB
abrj-195	250	7	deeply	deeply	ADV
abrj-195	250	8	and	and	CCONJ
abrj-195	250	9	take	take	VERB
abrj-195	250	10	action	action	NOUN
abrj-195	250	11	,	,	PUNCT
abrj-195	250	12	investing	invest	VERB
abrj-195	250	13	more	more	ADJ
abrj-195	250	14	effort	effort	NOUN
abrj-195	250	15	and	and	CCONJ
abrj-195	250	16	resources	resource	NOUN
abrj-195	250	17	into	into	ADP
abrj-195	250	18	improving	improve	VERB
abrj-195	250	19	product	product	NOUN
abrj-195	250	20	quality	quality	NOUN
abrj-195	250	21	and	and	CCONJ
abrj-195	250	22	customer	customer	NOUN
abrj-195	250	23	service	service	NOUN
abrj-195	250	24	.	.	PUNCT
abrj-195	251	1	they	they	PRON
abrj-195	251	2	should	should	AUX
abrj-195	251	3	strictly	strictly	ADV
abrj-195	251	4	control	control	VERB
abrj-195	251	5	the	the	DET
abrj-195	251	6	production	production	NOUN
abrj-195	251	7	process	process	NOUN
abrj-195	251	8	to	to	PART
abrj-195	251	9	ensure	ensure	VERB
abrj-195	251	10	that	that	SCONJ
abrj-195	251	11	every	every	DET
abrj-195	251	12	step	step	NOUN
abrj-195	251	13	meets	meet	VERB
abrj-195	251	14	quality	quality	NOUN
abrj-195	251	15	standards	standard	NOUN
abrj-195	251	16	,	,	PUNCT
abrj-195	251	17	thereby	thereby	ADV
abrj-195	251	18	providing	provide	VERB
abrj-195	251	19	consumers	consumer	NOUN
abrj-195	251	20	with	with	ADP
abrj-195	251	21	safe	safe	ADJ
abrj-195	251	22	and	and	CCONJ
abrj-195	251	23	reliable	reliable	ADJ
abrj-195	251	24	products	product	NOUN
abrj-195	251	25	.	.	PUNCT
abrj-195	252	1	deepening	deepen	VERB
abrj-195	252	2	partner	partner	NOUN
abrj-195	252	3	relationships	relationship	NOUN
abrj-195	252	4	.	.	PUNCT
abrj-195	253	1	business	business	NOUN
abrj-195	253	2	partners	partner	NOUN
abrj-195	253	3	are	be	AUX
abrj-195	253	4	an	an	DET
abrj-195	253	5	important	important	ADJ
abrj-195	253	6	support	support	NOUN
abrj-195	253	7	for	for	ADP
abrj-195	253	8	corporate	corporate	ADJ
abrj-195	253	9	development	development	NOUN
abrj-195	253	10	,	,	PUNCT
abrj-195	253	11	as	as	SCONJ
abrj-195	253	12	they	they	PRON
abrj-195	253	13	share	share	VERB
abrj-195	253	14	market	market	NOUN
abrj-195	253	15	resources	resource	NOUN
abrj-195	253	16	and	and	CCONJ
abrj-195	253	17	face	face	VERB
abrj-195	253	18	market	market	NOUN
abrj-195	253	19	challenges	challenge	NOUN
abrj-195	253	20	together	together	ADV
abrj-195	253	21	with	with	ADP
abrj-195	253	22	the	the	DET
abrj-195	253	23	company	company	NOUN
abrj-195	253	24	.	.	PUNCT
abrj-195	254	1	after	after	SCONJ
abrj-195	254	2	a	a	DET
abrj-195	254	3	crisis	crisis	NOUN
abrj-195	254	4	occurs	occur	VERB
abrj-195	254	5	,	,	PUNCT
abrj-195	254	6	the	the	DET
abrj-195	254	7	company	company	NOUN
abrj-195	254	8	should	should	AUX
abrj-195	254	9	value	value	VERB
abrj-195	254	10	its	its	PRON
abrj-195	254	11	relationships	relationship	NOUN
abrj-195	254	12	with	with	ADP
abrj-195	254	13	partners	partner	NOUN
abrj-195	254	14	even	even	ADV
abrj-195	254	15	more	more	ADV
abrj-195	254	16	,	,	PUNCT
abrj-195	254	17	maintaining	maintain	VERB
abrj-195	254	18	close	close	ADJ
abrj-195	254	19	communication	communication	NOUN
abrj-195	254	20	and	and	CCONJ
abrj-195	254	21	cooperation	cooperation	NOUN
abrj-195	254	22	.	.	PUNCT
abrj-195	255	1	together	together	ADV
abrj-195	255	2	,	,	PUNCT
abrj-195	255	3	they	they	PRON
abrj-195	255	4	should	should	AUX
abrj-195	255	5	analyze	analyze	VERB
abrj-195	255	6	the	the	DET
abrj-195	255	7	causes	cause	NOUN
abrj-195	255	8	and	and	CCONJ
abrj-195	255	9	impacts	impact	NOUN
abrj-195	255	10	of	of	ADP
abrj-195	255	11	the	the	DET
abrj-195	255	12	crisis	crisis	NOUN
abrj-195	255	13	,	,	PUNCT
abrj-195	255	14	actively	actively	ADV
abrj-195	255	15	seek	seek	VERB
abrj-195	255	16	strategies	strategy	NOUN
abrj-195	255	17	to	to	PART
abrj-195	255	18	address	address	VERB
abrj-195	255	19	the	the	DET
abrj-195	255	20	crisis	crisis	NOUN
abrj-195	255	21	in	in	ADP
abrj-195	255	22	collaboration	collaboration	NOUN
abrj-195	255	23	with	with	ADP
abrj-195	255	24	partners	partner	NOUN
abrj-195	255	25	,	,	PUNCT
abrj-195	255	26	and	and	CCONJ
abrj-195	255	27	jointly	jointly	ADV
abrj-195	255	28	maintain	maintain	VERB
abrj-195	255	29	the	the	DET
abrj-195	255	30	brand	brand	NOUN
abrj-195	255	31	image	image	NOUN
abrj-195	255	32	and	and	CCONJ
abrj-195	255	33	market	market	NOUN
abrj-195	255	34	position	position	NOUN
abrj-195	255	35	.	.	PUNCT
abrj-195	256	1	this	this	DET
abrj-195	256	2	approach	approach	NOUN
abrj-195	256	3	is	be	AUX
abrj-195	256	4	also	also	ADV
abrj-195	256	5	beneficial	beneficial	ADJ
abrj-195	256	6	for	for	ADP
abrj-195	256	7	expanding	expand	VERB
abrj-195	256	8	the	the	DET
abrj-195	256	9	brand	brand	NOUN
abrj-195	256	10	's	's	PART
abrj-195	256	11	influence	influence	NOUN
abrj-195	256	12	and	and	CCONJ
abrj-195	256	13	market	market	NOUN
abrj-195	256	14	share	share	NOUN
abrj-195	256	15	.	.	PUNCT
abrj-195	257	1	5.5	5.5	NUM
abrj-195	257	2	.	.	PUNCT
abrj-195	258	1	enhancing	enhance	VERB
abrj-195	258	2	the	the	DET
abrj-195	258	3	company	company	NOUN
abrj-195	258	4	’s	’s	PART
abrj-195	258	5	overall	overall	ADJ
abrj-195	258	6	crisis	crisis	NOUN
abrj-195	258	7	management	management	NOUN
abrj-195	258	8	capabilities	capability	NOUN
abrj-195	258	9	stick	stick	VERB
abrj-195	258	10	to	to	ADP
abrj-195	258	11	brand	brand	NOUN
abrj-195	258	12	values	value	NOUN
abrj-195	258	13	.	.	PUNCT
abrj-195	259	1	throughout	throughout	ADP
abrj-195	259	2	the	the	DET
abrj-195	259	3	crisis	crisis	NOUN
abrj-195	259	4	management	management	NOUN
abrj-195	259	5	process	process	NOUN
abrj-195	259	6	,	,	PUNCT
abrj-195	259	7	the	the	DET
abrj-195	259	8	brand	brand	NOUN
abrj-195	259	9	should	should	AUX
abrj-195	259	10	always	always	ADV
abrj-195	259	11	adhere	adhere	VERB
abrj-195	259	12	to	to	ADP
abrj-195	259	13	its	its	PRON
abrj-195	259	14	core	core	NOUN
abrj-195	259	15	values	value	NOUN
abrj-195	259	16	,	,	PUNCT
abrj-195	259	17	ensuring	ensure	VERB
abrj-195	259	18	consistency	consistency	NOUN
abrj-195	259	19	between	between	ADP
abrj-195	259	20	words	word	NOUN
abrj-195	259	21	and	and	CCONJ
abrj-195	259	22	actions	action	NOUN
abrj-195	259	23	,	,	PUNCT
abrj-195	259	24	and	and	CCONJ
abrj-195	259	25	avoiding	avoid	VERB
abrj-195	259	26	exacerbating	exacerbate	VERB
abrj-195	259	27	the	the	DET
abrj-195	259	28	crisis	crisis	NOUN
abrj-195	259	29	due	due	ADP
abrj-195	259	30	to	to	ADP
abrj-195	259	31	improper	improper	ADJ
abrj-195	259	32	handling	handling	NOUN
abrj-195	259	33	.	.	PUNCT
abrj-195	260	1	innovate	innovate	VERB
abrj-195	260	2	marketing	marketing	NOUN
abrj-195	260	3	strategies	strategy	NOUN
abrj-195	260	4	.	.	PUNCT
abrj-195	261	1	by	by	ADP
abrj-195	261	2	adopting	adopt	VERB
abrj-195	261	3	innovative	innovative	ADJ
abrj-195	261	4	marketing	marketing	NOUN
abrj-195	261	5	strategies	strategy	NOUN
abrj-195	261	6	,	,	PUNCT
abrj-195	261	7	attract	attract	VERB
abrj-195	261	8	more	more	ADJ
abrj-195	261	9	consumer	consumer	NOUN
abrj-195	261	10	attention	attention	NOUN
abrj-195	261	11	to	to	ADP
abrj-195	261	12	the	the	DET
abrj-195	261	13	brand	brand	NOUN
abrj-195	261	14	,	,	PUNCT
abrj-195	261	15	and	and	CCONJ
abrj-195	261	16	enhance	enhance	VERB
abrj-195	261	17	brand	brand	NOUN
abrj-195	261	18	awareness	awareness	NOUN
abrj-195	261	19	and	and	CCONJ
abrj-195	261	20	reputation	reputation	NOUN
abrj-195	261	21	.	.	PUNCT
abrj-195	262	1	focus	focus	VERB
abrj-195	262	2	on	on	ADP
abrj-195	262	3	industry	industry	NOUN
abrj-195	262	4	trends	trend	NOUN
abrj-195	262	5	and	and	CCONJ
abrj-195	262	6	consumer	consumer	NOUN
abrj-195	262	7	needs	need	NOUN
abrj-195	262	8	.	.	PUNCT
abrj-195	263	1	promptly	promptly	ADV
abrj-195	263	2	adjust	adjust	VERB
abrj-195	263	3	product	product	NOUN
abrj-195	263	4	and	and	CCONJ
abrj-195	263	5	market	market	NOUN
abrj-195	263	6	strategies	strategy	NOUN
abrj-195	263	7	to	to	PART
abrj-195	263	8	meet	meet	VERB
abrj-195	263	9	consumer	consumer	NOUN
abrj-195	263	10	demands	demand	NOUN
abrj-195	263	11	and	and	CCONJ
abrj-195	263	12	enhance	enhance	VERB
abrj-195	263	13	brand	brand	NOUN
abrj-195	263	14	competitiveness	competitiveness	NOUN
abrj-195	263	15	.	.	PUNCT
abrj-195	264	1	5.6	5.6	NUM
abrj-195	264	2	.	.	PUNCT
abrj-195	264	3	research	research	NOUN
abrj-195	264	4	significance	significance	NOUN
abrj-195	264	5	theoretical	theoretical	ADJ
abrj-195	264	6	significance	significance	NOUN
abrj-195	264	7	:	:	PUNCT
abrj-195	264	8	this	this	DET
abrj-195	264	9	study	study	NOUN
abrj-195	264	10	explores	explore	VERB
abrj-195	264	11	corporate	corporate	ADJ
abrj-195	264	12	crisis	crisis	NOUN
abrj-195	264	13	management	management	NOUN
abrj-195	264	14	strategies	strategy	NOUN
abrj-195	264	15	in	in	ADP
abrj-195	264	16	the	the	DET
abrj-195	264	17	context	context	NOUN
abrj-195	264	18	of	of	ADP
abrj-195	264	19	new	new	ADJ
abrj-195	264	20	media	medium	NOUN
abrj-195	264	21	,	,	PUNCT
abrj-195	264	22	which	which	PRON
abrj-195	264	23	contributes	contribute	VERB
abrj-195	264	24	to	to	ADP
abrj-195	264	25	enriching	enrich	VERB
abrj-195	264	26	and	and	CCONJ
abrj-195	264	27	perfecting	perfect	VERB
abrj-195	264	28	the	the	DET
abrj-195	264	29	theoretical	theoretical	ADJ
abrj-195	264	30	system	system	NOUN
abrj-195	264	31	of	of	ADP
abrj-195	264	32	corporate	corporate	ADJ
abrj-195	264	33	risk	risk	NOUN
abrj-195	264	34	management	management	NOUN
abrj-195	264	35	.	.	PUNCT
abrj-195	265	1	it	it	PRON
abrj-195	265	2	enhances	enhance	VERB
abrj-195	265	3	corporate	corporate	ADJ
abrj-195	265	4	crisis	crisis	NOUN
abrj-195	265	5	public	public	ADJ
abrj-195	265	6	relations	relation	NOUN
abrj-195	265	7	capabilities	capability	NOUN
abrj-195	265	8	in	in	ADP
abrj-195	265	9	the	the	DET
abrj-195	265	10	new	new	ADJ
abrj-195	265	11	media	medium	NOUN
abrj-195	265	12	environment	environment	NOUN
abrj-195	265	13	and	and	CCONJ
abrj-195	265	14	holds	hold	VERB
abrj-195	265	15	important	important	ADJ
abrj-195	265	16	theoretical	theoretical	ADJ
abrj-195	265	17	significance	significance	NOUN
abrj-195	265	18	for	for	ADP
abrj-195	265	19	promoting	promote	VERB
abrj-195	265	20	the	the	DET
abrj-195	265	21	sustainable	sustainable	ADJ
abrj-195	265	22	development	development	NOUN
abrj-195	265	23	of	of	ADP
abrj-195	265	24	enterprises	enterprise	NOUN
abrj-195	265	25	.	.	PUNCT
abrj-195	266	1	practical	practical	ADJ
abrj-195	266	2	significance	significance	NOUN
abrj-195	266	3	:	:	PUNCT
abrj-195	266	4	this	this	DET
abrj-195	266	5	research	research	NOUN
abrj-195	266	6	introduces	introduce	VERB
abrj-195	266	7	the	the	DET
abrj-195	266	8	common	common	ADJ
abrj-195	266	9	risk	risk	NOUN
abrj-195	266	10	management	management	NOUN
abrj-195	266	11	strategies	strategy	NOUN
abrj-195	266	12	and	and	CCONJ
abrj-195	266	13	existing	exist	VERB
abrj-195	266	14	problems	problem	NOUN
abrj-195	266	15	in	in	ADP
abrj-195	266	16	the	the	DET
abrj-195	266	17	industry	industry	NOUN
abrj-195	266	18	through	through	ADP
abrj-195	266	19	the	the	DET
abrj-195	266	20	analysis	analysis	NOUN
abrj-195	266	21	of	of	ADP
abrj-195	266	22	crisis	crisis	NOUN
abrj-195	266	23	public	public	ADJ
abrj-195	266	24	relations	relation	NOUN
abrj-195	266	25	events	event	NOUN
abrj-195	266	26	in	in	ADP
abrj-195	266	27	hot	hot	ADJ
abrj-195	266	28	-	-	PUNCT
abrj-195	266	29	topic	topic	NOUN
abrj-195	266	30	companies	company	NOUN
abrj-195	266	31	.	.	PUNCT
abrj-195	267	1	it	it	PRON
abrj-195	267	2	helps	help	VERB
abrj-195	267	3	to	to	PART
abrj-195	267	4	gain	gain	VERB
abrj-195	267	5	a	a	DET
abrj-195	267	6	clearer	clear	ADJ
abrj-195	267	7	understanding	understanding	NOUN
abrj-195	267	8	of	of	ADP
abrj-195	267	9	the	the	DET
abrj-195	267	10	consumption	consumption	NOUN
abrj-195	267	11	needs	need	NOUN
abrj-195	267	12	of	of	ADP
abrj-195	267	13	various	various	ADJ
abrj-195	267	14	target	target	NOUN
abrj-195	267	15	consumer	consumer	NOUN
abrj-195	267	16	groups	group	NOUN
abrj-195	267	17	and	and	CCONJ
abrj-195	267	18	to	to	PART
abrj-195	267	19	deeply	deeply	ADV
abrj-195	267	20	comprehend	comprehend	VERB
abrj-195	267	21	the	the	DET
abrj-195	267	22	challenges	challenge	NOUN
abrj-195	267	23	and	and	CCONJ
abrj-195	267	24	dilemmas	dilemma	NOUN
abrj-195	267	25	faced	face	VERB
abrj-195	267	26	by	by	ADP
abrj-195	267	27	companies	company	NOUN
abrj-195	267	28	in	in	ADP
abrj-195	267	29	risk	risk	NOUN
abrj-195	267	30	management	management	NOUN
abrj-195	267	31	,	,	PUNCT
abrj-195	267	32	thereby	thereby	ADV
abrj-195	267	33	proposing	propose	VERB
abrj-195	267	34	targeted	target	VERB
abrj-195	267	35	improvement	improvement	NOUN
abrj-195	267	36	measures	measure	NOUN
abrj-195	267	37	.	.	PUNCT
abrj-195	268	1	for	for	ADP
abrj-195	268	2	instance	instance	NOUN
abrj-195	268	3	,	,	PUNCT
abrj-195	268	4	it	it	PRON
abrj-195	268	5	can	can	AUX
abrj-195	268	6	suggest	suggest	VERB
abrj-195	268	7	that	that	SCONJ
abrj-195	268	8	brands	brand	NOUN
abrj-195	268	9	strengthen	strengthen	VERB
abrj-195	268	10	the	the	DET
abrj-195	268	11	construction	construction	NOUN
abrj-195	268	12	of	of	ADP
abrj-195	268	13	risk	risk	NOUN
abrj-195	268	14	early	early	ADJ
abrj-195	268	15	warning	warning	NOUN
abrj-195	268	16	and	and	CCONJ
abrj-195	268	17	response	response	NOUN
abrj-195	268	18	mechanisms	mechanism	NOUN
abrj-195	268	19	to	to	PART
abrj-195	268	20	improve	improve	VERB
abrj-195	268	21	their	their	PRON
abrj-195	268	22	reaction	reaction	NOUN
abrj-195	268	23	speed	speed	NOUN
abrj-195	268	24	and	and	CCONJ
abrj-195	268	25	response	response	NOUN
abrj-195	268	26	capabilities	capability	NOUN
abrj-195	268	27	in	in	ADP
abrj-195	268	28	the	the	DET
abrj-195	268	29	event	event	NOUN
abrj-195	268	30	of	of	ADP
abrj-195	268	31	a	a	DET
abrj-195	268	32	crisis	crisis	NOUN
abrj-195	268	33	.	.	PUNCT
abrj-195	269	1	at	at	ADP
abrj-195	269	2	the	the	DET
abrj-195	269	3	same	same	ADJ
abrj-195	269	4	time	time	NOUN
abrj-195	269	5	,	,	PUNCT
abrj-195	269	6	it	it	PRON
abrj-195	269	7	can	can	AUX
abrj-195	269	8	also	also	ADV
abrj-195	269	9	encourage	encourage	VERB
abrj-195	269	10	brands	brand	NOUN
abrj-195	269	11	to	to	PART
abrj-195	269	12	actively	actively	ADV
abrj-195	269	13	engage	engage	VERB
abrj-195	269	14	with	with	ADP
abrj-195	269	15	consumers	consumer	NOUN
abrj-195	269	16	in	in	ADP
abrj-195	269	17	the	the	DET
abrj-195	269	18	new	new	ADJ
abrj-195	269	19	media	medium	NOUN
abrj-195	269	20	environment	environment	NOUN
abrj-195	269	21	,	,	PUNCT
abrj-195	269	22	enhancing	enhance	VERB
abrj-195	269	23	brand	brand	NOUN
abrj-195	269	24	transparency	transparency	NOUN
abrj-195	269	25	and	and	CCONJ
abrj-195	269	26	affinity	affinity	NOUN
abrj-195	269	27	.	.	PUNCT
abrj-195	270	1	therefore	therefore	ADV
abrj-195	270	2	,	,	PUNCT
abrj-195	270	3	this	this	DET
abrj-195	270	4	research	research	NOUN
abrj-195	270	5	plays	play	VERB
abrj-195	270	6	a	a	DET
abrj-195	270	7	significant	significant	ADJ
abrj-195	270	8	guiding	guide	VERB
abrj-195	270	9	role	role	NOUN
abrj-195	270	10	for	for	ADP
abrj-195	270	11	enterprises	enterprise	NOUN
abrj-195	270	12	to	to	PART
abrj-195	270	13	achieve	achieve	VERB
abrj-195	270	14	robust	robust	ADJ
abrj-195	270	15	and	and	CCONJ
abrj-195	270	16	sustainable	sustainable	ADJ
abrj-195	270	17	development	development	NOUN
abrj-195	270	18	in	in	ADP
abrj-195	270	19	the	the	DET
abrj-195	270	20	new	new	ADJ
abrj-195	270	21	media	medium	NOUN
abrj-195	270	22	environment	environment	NOUN
abrj-195	270	23	.	.	PUNCT
abrj-195	271	1	asian	asian	ADJ
abrj-195	271	2	business	business	PROPN
abrj-195	271	3	research	research	NOUN
abrj-195	271	4	journal	journal	NOUN
abrj-195	271	5	,	,	PUNCT
abrj-195	271	6	2024	2024	NUM
abrj-195	271	7	,	,	PUNCT
abrj-195	271	8	9	9	NUM
abrj-195	271	9	:	:	SYM
abrj-195	271	10	64	64	NUM
abrj-195	271	11	-	-	SYM
abrj-195	271	12	71	71	NUM
abrj-195	271	13	71	71	NUM
abrj-195	271	14	©	©	ADP
abrj-195	271	15	2024	2024	NUM
abrj-195	271	16	by	by	ADP
abrj-195	271	17	the	the	DET
abrj-195	271	18	authors	author	NOUN
abrj-195	271	19	;	;	PUNCT
abrj-195	271	20	licensee	licensee	NOUN
abrj-195	271	21	eastern	eastern	ADJ
abrj-195	271	22	centre	centre	NOUN
abrj-195	271	23	of	of	ADP
abrj-195	271	24	science	science	NOUN
abrj-195	271	25	and	and	CCONJ
abrj-195	271	26	education	education	NOUN
abrj-195	271	27	,	,	PUNCT
abrj-195	271	28	usa	usa	PROPN
abrj-195	271	29	6	6	NUM
abrj-195	271	30	.	.	PUNCT
abrj-195	272	1	conclusion	conclusion	NOUN
abrj-195	272	2	and	and	CCONJ
abrj-195	272	3	prospects	prospect	NOUN
abrj-195	272	4	6.1	6.1	NUM
abrj-195	272	5	.	.	PUNCT
abrj-195	273	1	conclusion	conclusion	NOUN
abrj-195	273	2	in	in	ADP
abrj-195	273	3	the	the	DET
abrj-195	273	4	context	context	NOUN
abrj-195	273	5	of	of	ADP
abrj-195	273	6	new	new	ADJ
abrj-195	273	7	media	medium	NOUN
abrj-195	273	8	,	,	PUNCT
abrj-195	273	9	the	the	DET
abrj-195	273	10	challenges	challenge	NOUN
abrj-195	273	11	of	of	ADP
abrj-195	273	12	crisis	crisis	NOUN
abrj-195	273	13	management	management	NOUN
abrj-195	273	14	that	that	PRON
abrj-195	273	15	companies	company	NOUN
abrj-195	273	16	face	face	VERB
abrj-195	273	17	are	be	AUX
abrj-195	273	18	increasingly	increasingly	ADV
abrj-195	273	19	intensifying	intensify	VERB
abrj-195	273	20	.	.	PUNCT
abrj-195	274	1	taking	take	VERB
abrj-195	274	2	the	the	DET
abrj-195	274	3	florasis	florasis	NOUN
abrj-195	274	4	incident	incident	NOUN
abrj-195	274	5	as	as	ADP
abrj-195	274	6	a	a	DET
abrj-195	274	7	case	case	NOUN
abrj-195	274	8	study	study	NOUN
abrj-195	274	9	,	,	PUNCT
abrj-195	274	10	this	this	DET
abrj-195	274	11	research	research	NOUN
abrj-195	274	12	delves	delve	VERB
abrj-195	274	13	into	into	ADP
abrj-195	274	14	the	the	DET
abrj-195	274	15	strategies	strategy	NOUN
abrj-195	274	16	and	and	CCONJ
abrj-195	274	17	response	response	NOUN
abrj-195	274	18	mechanisms	mechanism	NOUN
abrj-195	274	19	of	of	ADP
abrj-195	274	20	companies	company	NOUN
abrj-195	274	21	in	in	ADP
abrj-195	274	22	crisis	crisis	NOUN
abrj-195	274	23	management	management	NOUN
abrj-195	274	24	.	.	PUNCT
abrj-195	275	1	the	the	DET
abrj-195	275	2	florasis	florasis	PROPN
abrj-195	275	3	incident	incident	NOUN
abrj-195	275	4	,	,	PUNCT
abrj-195	275	5	as	as	ADP
abrj-195	275	6	a	a	DET
abrj-195	275	7	microcosm	microcosm	NOUN
abrj-195	275	8	of	of	ADP
abrj-195	275	9	corporate	corporate	ADJ
abrj-195	275	10	crises	crisis	NOUN
abrj-195	275	11	,	,	PUNCT
abrj-195	275	12	highlights	highlight	VERB
abrj-195	275	13	the	the	DET
abrj-195	275	14	complexity	complexity	NOUN
abrj-195	275	15	and	and	CCONJ
abrj-195	275	16	importance	importance	NOUN
abrj-195	275	17	of	of	ADP
abrj-195	275	18	brand	brand	NOUN
abrj-195	275	19	crisis	crisis	NOUN
abrj-195	275	20	management	management	NOUN
abrj-195	275	21	in	in	ADP
abrj-195	275	22	the	the	DET
abrj-195	275	23	new	new	ADJ
abrj-195	275	24	media	medium	NOUN
abrj-195	275	25	environment	environment	NOUN
abrj-195	275	26	.	.	PUNCT
abrj-195	276	1	through	through	ADP
abrj-195	276	2	a	a	DET
abrj-195	276	3	detailed	detailed	ADJ
abrj-195	276	4	analysis	analysis	NOUN
abrj-195	276	5	of	of	ADP
abrj-195	276	6	the	the	DET
abrj-195	276	7	florasis	florasis	NOUN
abrj-195	276	8	incident	incident	NOUN
abrj-195	276	9	,	,	PUNCT
abrj-195	276	10	this	this	DET
abrj-195	276	11	study	study	NOUN
abrj-195	276	12	finds	find	VERB
abrj-195	276	13	that	that	SCONJ
abrj-195	276	14	the	the	DET
abrj-195	276	15	speed	speed	NOUN
abrj-195	276	16	and	and	CCONJ
abrj-195	276	17	strategic	strategic	ADJ
abrj-195	276	18	choices	choice	NOUN
abrj-195	276	19	of	of	ADP
abrj-195	276	20	the	the	DET
abrj-195	276	21	brand	brand	NOUN
abrj-195	276	22	's	's	PART
abrj-195	276	23	response	response	NOUN
abrj-195	276	24	after	after	SCONJ
abrj-195	276	25	a	a	DET
abrj-195	276	26	crisis	crisis	NOUN
abrj-195	276	27	occur	occur	AUX
abrj-195	276	28	play	play	VERB
abrj-195	276	29	a	a	DET
abrj-195	276	30	crucial	crucial	ADJ
abrj-195	276	31	role	role	NOUN
abrj-195	276	32	in	in	ADP
abrj-195	276	33	crisis	crisis	NOUN
abrj-195	276	34	resolution	resolution	NOUN
abrj-195	276	35	.	.	PUNCT
abrj-195	277	1	on	on	ADP
abrj-195	277	2	one	one	NUM
abrj-195	277	3	hand	hand	NOUN
abrj-195	277	4	,	,	PUNCT
abrj-195	277	5	the	the	DET
abrj-195	277	6	brand	brand	NOUN
abrj-195	277	7	needs	need	VERB
abrj-195	277	8	to	to	PART
abrj-195	277	9	respond	respond	VERB
abrj-195	277	10	swiftly	swiftly	ADV
abrj-195	277	11	and	and	CCONJ
abrj-195	277	12	accurately	accurately	ADV
abrj-195	277	13	to	to	ADP
abrj-195	277	14	consumer	consumer	NOUN
abrj-195	277	15	concerns	concern	NOUN
abrj-195	277	16	,	,	PUNCT
abrj-195	277	17	demonstrating	demonstrate	VERB
abrj-195	277	18	transparency	transparency	NOUN
abrj-195	277	19	and	and	CCONJ
abrj-195	277	20	a	a	DET
abrj-195	277	21	sense	sense	NOUN
abrj-195	277	22	of	of	ADP
abrj-195	277	23	responsibility	responsibility	NOUN
abrj-195	277	24	.	.	PUNCT
abrj-195	278	1	on	on	ADP
abrj-195	278	2	the	the	DET
abrj-195	278	3	other	other	ADJ
abrj-195	278	4	hand	hand	NOUN
abrj-195	278	5	,	,	PUNCT
abrj-195	278	6	the	the	DET
abrj-195	278	7	brand	brand	NOUN
abrj-195	278	8	also	also	ADV
abrj-195	278	9	needs	need	VERB
abrj-195	278	10	to	to	PART
abrj-195	278	11	actively	actively	ADV
abrj-195	278	12	take	take	VERB
abrj-195	278	13	remedial	remedial	ADJ
abrj-195	278	14	measures	measure	NOUN
abrj-195	278	15	to	to	PART
abrj-195	278	16	repair	repair	VERB
abrj-195	278	17	the	the	DET
abrj-195	278	18	damaged	damage	VERB
abrj-195	278	19	brand	brand	NOUN
abrj-195	278	20	image	image	NOUN
abrj-195	278	21	and	and	CCONJ
abrj-195	278	22	rebuild	rebuild	VERB
abrj-195	278	23	consumer	consumer	NOUN
abrj-195	278	24	trust	trust	NOUN
abrj-195	278	25	.	.	PUNCT
abrj-195	279	1	however	however	ADV
abrj-195	279	2	,	,	PUNCT
abrj-195	279	3	this	this	DET
abrj-195	279	4	study	study	NOUN
abrj-195	279	5	also	also	ADV
abrj-195	279	6	notes	note	VERB
abrj-195	279	7	that	that	SCONJ
abrj-195	279	8	crisis	crisis	NOUN
abrj-195	279	9	response	response	NOUN
abrj-195	279	10	alone	alone	ADV
abrj-195	279	11	is	be	AUX
abrj-195	279	12	not	not	PART
abrj-195	279	13	sufficient	sufficient	ADJ
abrj-195	279	14	to	to	PART
abrj-195	279	15	fully	fully	ADV
abrj-195	279	16	address	address	VERB
abrj-195	279	17	the	the	DET
abrj-195	279	18	issues	issue	NOUN
abrj-195	279	19	.	.	PUNCT
abrj-195	280	1	companies	company	NOUN
abrj-195	280	2	need	need	VERB
abrj-195	280	3	to	to	PART
abrj-195	280	4	strengthen	strengthen	VERB
abrj-195	280	5	product	product	NOUN
abrj-195	280	6	quality	quality	NOUN
abrj-195	280	7	control	control	NOUN
abrj-195	280	8	and	and	CCONJ
abrj-195	280	9	internal	internal	ADJ
abrj-195	280	10	management	management	NOUN
abrj-195	280	11	from	from	ADP
abrj-195	280	12	the	the	DET
abrj-195	280	13	source	source	NOUN
abrj-195	280	14	,	,	PUNCT
abrj-195	280	15	enhance	enhance	VERB
abrj-195	280	16	the	the	DET
abrj-195	280	17	brand	brand	NOUN
abrj-195	280	18	's	's	PART
abrj-195	280	19	core	core	NOUN
abrj-195	280	20	competitiveness	competitiveness	NOUN
abrj-195	280	21	,	,	PUNCT
abrj-195	280	22	and	and	CCONJ
abrj-195	280	23	fundamentally	fundamentally	ADV
abrj-195	280	24	reduce	reduce	VERB
abrj-195	280	25	the	the	DET
abrj-195	280	26	likelihood	likelihood	NOUN
abrj-195	280	27	of	of	ADP
abrj-195	280	28	crises	crisis	NOUN
abrj-195	280	29	occurring	occur	VERB
abrj-195	280	30	.	.	PUNCT
abrj-195	281	1	at	at	ADP
abrj-195	281	2	the	the	DET
abrj-195	281	3	same	same	ADJ
abrj-195	281	4	time	time	NOUN
abrj-195	281	5	,	,	PUNCT
abrj-195	281	6	the	the	DET
abrj-195	281	7	brand	brand	NOUN
abrj-195	281	8	needs	need	VERB
abrj-195	281	9	to	to	PART
abrj-195	281	10	establish	establish	VERB
abrj-195	281	11	a	a	DET
abrj-195	281	12	long	long	ADJ
abrj-195	281	13	-	-	PUNCT
abrj-195	281	14	term	term	NOUN
abrj-195	281	15	crisis	crisis	NOUN
abrj-195	281	16	management	management	NOUN
abrj-195	281	17	mechanism	mechanism	NOUN
abrj-195	281	18	that	that	PRON
abrj-195	281	19	includes	include	VERB
abrj-195	281	20	crisis	crisis	NOUN
abrj-195	281	21	early	early	ADJ
abrj-195	281	22	warning	warning	NOUN
abrj-195	281	23	,	,	PUNCT
abrj-195	281	24	crisis	crisis	NOUN
abrj-195	281	25	response	response	NOUN
abrj-195	281	26	,	,	PUNCT
abrj-195	281	27	and	and	CCONJ
abrj-195	281	28	postcrisis	postcrisis	NOUN
abrj-195	281	29	evaluation	evaluation	NOUN
abrj-195	281	30	,	,	PUNCT
abrj-195	281	31	among	among	ADP
abrj-195	281	32	other	other	ADJ
abrj-195	281	33	steps	step	NOUN
abrj-195	281	34	,	,	PUNCT
abrj-195	281	35	to	to	PART
abrj-195	281	36	deal	deal	VERB
abrj-195	281	37	with	with	ADP
abrj-195	281	38	potential	potential	ADJ
abrj-195	281	39	crises	crisis	NOUN
abrj-195	281	40	that	that	PRON
abrj-195	281	41	may	may	AUX
abrj-195	281	42	arise	arise	VERB
abrj-195	281	43	in	in	ADP
abrj-195	281	44	the	the	DET
abrj-195	281	45	future	future	NOUN
abrj-195	281	46	.	.	PUNCT
abrj-195	282	1	6.2	6.2	NUM
abrj-195	282	2	.	.	PUNCT
abrj-195	282	3	prospects	prospect	NOUN
abrj-195	282	4	looking	look	VERB
abrj-195	282	5	forward	forward	ADV
abrj-195	282	6	,	,	PUNCT
abrj-195	282	7	corporate	corporate	ADJ
abrj-195	282	8	crisis	crisis	NOUN
abrj-195	282	9	management	management	NOUN
abrj-195	282	10	in	in	ADP
abrj-195	282	11	the	the	DET
abrj-195	282	12	new	new	ADJ
abrj-195	282	13	media	medium	NOUN
abrj-195	282	14	environment	environment	NOUN
abrj-195	282	15	will	will	AUX
abrj-195	282	16	face	face	VERB
abrj-195	282	17	more	more	ADJ
abrj-195	282	18	new	new	ADJ
abrj-195	282	19	challenges	challenge	NOUN
abrj-195	282	20	and	and	CCONJ
abrj-195	282	21	opportunities	opportunity	NOUN
abrj-195	282	22	.	.	PUNCT
abrj-195	283	1	with	with	ADP
abrj-195	283	2	the	the	DET
abrj-195	283	3	widespread	widespread	ADJ
abrj-195	283	4	use	use	NOUN
abrj-195	283	5	of	of	ADP
abrj-195	283	6	social	social	ADJ
abrj-195	283	7	media	medium	NOUN
abrj-195	283	8	and	and	CCONJ
abrj-195	283	9	the	the	DET
abrj-195	283	10	increased	increase	VERB
abrj-195	283	11	engagement	engagement	NOUN
abrj-195	283	12	of	of	ADP
abrj-195	283	13	consumers	consumer	NOUN
abrj-195	283	14	,	,	PUNCT
abrj-195	283	15	the	the	DET
abrj-195	283	16	speed	speed	NOUN
abrj-195	283	17	and	and	CCONJ
abrj-195	283	18	impact	impact	NOUN
abrj-195	283	19	of	of	ADP
abrj-195	283	20	brand	brand	NOUN
abrj-195	283	21	crises	crisis	NOUN
abrj-195	283	22	will	will	AUX
abrj-195	283	23	further	far	ADV
abrj-195	283	24	intensify	intensify	VERB
abrj-195	283	25	.	.	PUNCT
abrj-195	284	1	therefore	therefore	ADV
abrj-195	284	2	,	,	PUNCT
abrj-195	284	3	companies	company	NOUN
abrj-195	284	4	need	need	VERB
abrj-195	284	5	to	to	PART
abrj-195	284	6	pay	pay	VERB
abrj-195	284	7	more	more	ADJ
abrj-195	284	8	attention	attention	NOUN
abrj-195	284	9	to	to	ADP
abrj-195	284	10	crisis	crisis	NOUN
abrj-195	284	11	management	management	NOUN
abrj-195	284	12	and	and	CCONJ
abrj-195	284	13	enhance	enhance	VERB
abrj-195	284	14	their	their	PRON
abrj-195	284	15	ability	ability	NOUN
abrj-195	284	16	and	and	CCONJ
abrj-195	284	17	efficiency	efficiency	NOUN
abrj-195	284	18	in	in	ADP
abrj-195	284	19	crisis	crisis	NOUN
abrj-195	284	20	response	response	NOUN
abrj-195	284	21	.	.	PUNCT
abrj-195	285	1	on	on	ADP
abrj-195	285	2	one	one	NUM
abrj-195	285	3	hand	hand	NOUN
abrj-195	285	4	,	,	PUNCT
abrj-195	285	5	brands	brand	NOUN
abrj-195	285	6	need	need	VERB
abrj-195	285	7	to	to	PART
abrj-195	285	8	continuously	continuously	ADV
abrj-195	285	9	learn	learn	VERB
abrj-195	285	10	from	from	ADP
abrj-195	285	11	and	and	CCONJ
abrj-195	285	12	draw	draw	VERB
abrj-195	285	13	on	on	ADP
abrj-195	285	14	the	the	DET
abrj-195	285	15	crisis	crisis	NOUN
abrj-195	285	16	management	management	NOUN
abrj-195	285	17	experiences	experience	NOUN
abrj-195	285	18	of	of	ADP
abrj-195	285	19	outstanding	outstanding	ADJ
abrj-195	285	20	domestic	domestic	ADJ
abrj-195	285	21	and	and	CCONJ
abrj-195	285	22	international	international	ADJ
abrj-195	285	23	brands	brand	NOUN
abrj-195	285	24	,	,	PUNCT
abrj-195	285	25	and	and	CCONJ
abrj-195	285	26	form	form	NOUN
abrj-195	285	27	crisis	crisis	NOUN
abrj-195	285	28	management	management	NOUN
abrj-195	285	29	strategies	strategy	NOUN
abrj-195	285	30	with	with	ADP
abrj-195	285	31	their	their	PRON
abrj-195	285	32	own	own	ADJ
abrj-195	285	33	characteristics	characteristic	NOUN
abrj-195	285	34	based	base	VERB
abrj-195	285	35	on	on	ADP
abrj-195	285	36	their	their	PRON
abrj-195	285	37	actual	actual	ADJ
abrj-195	285	38	situations	situation	NOUN
abrj-195	285	39	.	.	PUNCT
abrj-195	286	1	on	on	ADP
abrj-195	286	2	the	the	DET
abrj-195	286	3	other	other	ADJ
abrj-195	286	4	hand	hand	NOUN
abrj-195	286	5	,	,	PUNCT
abrj-195	286	6	brands	brand	NOUN
abrj-195	286	7	also	also	ADV
abrj-195	286	8	need	need	VERB
abrj-195	286	9	to	to	PART
abrj-195	286	10	strengthen	strengthen	VERB
abrj-195	286	11	cooperation	cooperation	NOUN
abrj-195	286	12	with	with	ADP
abrj-195	286	13	new	new	ADJ
abrj-195	286	14	media	medium	NOUN
abrj-195	286	15	,	,	PUNCT
abrj-195	286	16	leveraging	leverage	VERB
abrj-195	286	17	its	its	PRON
abrj-195	286	18	advantages	advantage	NOUN
abrj-195	286	19	to	to	PART
abrj-195	286	20	better	well	ADV
abrj-195	286	21	communicate	communicate	VERB
abrj-195	286	22	and	and	CCONJ
abrj-195	286	23	interact	interact	VERB
abrj-195	286	24	with	with	ADP
abrj-195	286	25	consumers	consumer	NOUN
abrj-195	286	26	,	,	PUNCT
abrj-195	286	27	promptly	promptly	ADV
abrj-195	286	28	understand	understand	VERB
abrj-195	286	29	and	and	CCONJ
abrj-195	286	30	respond	respond	VERB
abrj-195	286	31	to	to	ADP
abrj-195	286	32	consumer	consumer	NOUN
abrj-195	286	33	needs	need	NOUN
abrj-195	286	34	and	and	CCONJ
abrj-195	286	35	concerns	concern	NOUN
abrj-195	286	36	,	,	PUNCT
abrj-195	286	37	and	and	CCONJ
abrj-195	286	38	enhance	enhance	VERB
abrj-195	286	39	the	the	DET
abrj-195	286	40	brand	brand	NOUN
abrj-195	286	41	's	's	PART
abrj-195	286	42	reputation	reputation	NOUN
abrj-195	286	43	and	and	CCONJ
abrj-195	286	44	influence	influence	NOUN
abrj-195	286	45	.	.	PUNCT
abrj-195	287	1	in	in	ADP
abrj-195	287	2	addition	addition	NOUN
abrj-195	287	3	,	,	PUNCT
abrj-195	287	4	companies	company	NOUN
abrj-195	287	5	should	should	AUX
abrj-195	287	6	also	also	ADV
abrj-195	287	7	focus	focus	VERB
abrj-195	287	8	on	on	ADP
abrj-195	287	9	innovation	innovation	NOUN
abrj-195	287	10	and	and	CCONJ
abrj-195	287	11	research	research	NOUN
abrj-195	287	12	and	and	CCONJ
abrj-195	287	13	development	development	NOUN
abrj-195	287	14	,	,	PUNCT
abrj-195	287	15	continuously	continuously	ADV
abrj-195	287	16	improving	improve	VERB
abrj-195	287	17	the	the	DET
abrj-195	287	18	quality	quality	NOUN
abrj-195	287	19	and	and	CCONJ
abrj-195	287	20	competitiveness	competitiveness	NOUN
abrj-195	287	21	of	of	ADP
abrj-195	287	22	their	their	PRON
abrj-195	287	23	products	product	NOUN
abrj-195	287	24	to	to	PART
abrj-195	287	25	meet	meet	VERB
abrj-195	287	26	the	the	DET
abrj-195	287	27	growing	grow	VERB
abrj-195	287	28	needs	need	NOUN
abrj-195	287	29	of	of	ADP
abrj-195	287	30	consumers	consumer	NOUN
abrj-195	287	31	.	.	PUNCT
abrj-195	288	1	at	at	ADP
abrj-195	288	2	the	the	DET
abrj-195	288	3	same	same	ADJ
abrj-195	288	4	time	time	NOUN
abrj-195	288	5	,	,	PUNCT
abrj-195	288	6	brands	brand	NOUN
abrj-195	288	7	need	need	VERB
abrj-195	288	8	to	to	PART
abrj-195	288	9	strengthen	strengthen	VERB
abrj-195	288	10	internal	internal	ADJ
abrj-195	288	11	management	management	NOUN
abrj-195	288	12	,	,	PUNCT
abrj-195	288	13	improve	improve	VERB
abrj-195	288	14	the	the	DET
abrj-195	288	15	quality	quality	NOUN
abrj-195	288	16	and	and	CCONJ
abrj-195	288	17	capabilities	capability	NOUN
abrj-195	288	18	of	of	ADP
abrj-195	288	19	employees	employee	NOUN
abrj-195	288	20	,	,	PUNCT
abrj-195	288	21	and	and	CCONJ
abrj-195	288	22	lay	lie	VERB
abrj-195	288	23	a	a	DET
abrj-195	288	24	solid	solid	ADJ
abrj-195	288	25	foundation	foundation	NOUN
abrj-195	288	26	for	for	ADP
abrj-195	288	27	the	the	DET
abrj-195	288	28	long	long	ADJ
abrj-195	288	29	-	-	PUNCT
abrj-195	288	30	term	term	NOUN
abrj-195	288	31	development	development	NOUN
abrj-195	288	32	of	of	ADP
abrj-195	288	33	the	the	DET
abrj-195	288	34	brand	brand	NOUN
abrj-195	288	35	.	.	PUNCT
abrj-195	289	1	in	in	ADP
abrj-195	289	2	summary	summary	NOUN
abrj-195	289	3	,	,	PUNCT
abrj-195	289	4	corporate	corporate	ADJ
abrj-195	289	5	crisis	crisis	NOUN
abrj-195	289	6	management	management	NOUN
abrj-195	289	7	in	in	ADP
abrj-195	289	8	the	the	DET
abrj-195	289	9	new	new	ADJ
abrj-195	289	10	media	medium	NOUN
abrj-195	289	11	environment	environment	NOUN
abrj-195	289	12	is	be	AUX
abrj-195	289	13	a	a	DET
abrj-195	289	14	complex	complex	ADJ
abrj-195	289	15	and	and	CCONJ
abrj-195	289	16	important	important	ADJ
abrj-195	289	17	issue	issue	NOUN
abrj-195	289	18	.	.	PUNCT
abrj-195	290	1	through	through	ADP
abrj-195	290	2	in	in	ADP
abrj-195	290	3	-	-	PUNCT
abrj-195	290	4	depth	depth	NOUN
abrj-195	290	5	and	and	CCONJ
abrj-195	290	6	detailed	detailed	ADJ
abrj-195	290	7	research	research	NOUN
abrj-195	290	8	,	,	PUNCT
abrj-195	290	9	this	this	DET
abrj-195	290	10	study	study	NOUN
abrj-195	290	11	believes	believe	VERB
abrj-195	290	12	that	that	SCONJ
abrj-195	290	13	companies	company	NOUN
abrj-195	290	14	will	will	AUX
abrj-195	290	15	be	be	AUX
abrj-195	290	16	able	able	ADJ
abrj-195	290	17	to	to	PART
abrj-195	290	18	more	more	ADV
abrj-195	290	19	calmly	calmly	ADV
abrj-195	290	20	address	address	NOUN
abrj-195	290	21	crisis	crisis	NOUN
abrj-195	290	22	challenges	challenge	NOUN
abrj-195	290	23	and	and	CCONJ
abrj-195	290	24	achieve	achieve	VERB
abrj-195	290	25	robust	robust	ADJ
abrj-195	290	26	and	and	CCONJ
abrj-195	290	27	sustainable	sustainable	ADJ
abrj-195	290	28	development	development	NOUN
abrj-195	290	29	over	over	ADP
abrj-195	290	30	the	the	DET
abrj-195	290	31	long	long	ADJ
abrj-195	290	32	term	term	NOUN
abrj-195	290	33	.	.	PUNCT
abrj-195	291	1	references	reference	NOUN
abrj-195	291	2	[	[	X
abrj-195	291	3	1	1	NUM
abrj-195	291	4	]	]	PUNCT
abrj-195	291	5	beauty	beauty	NOUN
abrj-195	291	6	sight	sight	NOUN
abrj-195	291	7	.	.	PUNCT
abrj-195	292	1	(	(	PUNCT
abrj-195	292	2	2024	2024	NUM
abrj-195	292	3	)	)	PUNCT
abrj-195	292	4	"	"	PUNCT
abrj-195	292	5	2023	2023	NUM
abrj-195	292	6	china	china	PROPN
abrj-195	292	7	cosmetics	cosmetic	NOUN
abrj-195	292	8	yearbook	yearbook	VERB
abrj-195	292	9	"	"	PUNCT
abrj-195	292	10	:	:	PUNCT
abrj-195	292	11	official	official	ADJ
abrj-195	292	12	intelligence	intelligence	NOUN
abrj-195	292	13	website	website	NOUN
abrj-195	292	14	:	:	PUNCT
abrj-195	292	15	iqyqb.com	iqyqb.com	X
abrj-195	292	16	.	.	PUNCT
abrj-195	293	1	[	[	X
abrj-195	293	2	2	2	NUM
abrj-195	293	3	]	]	PUNCT
abrj-195	293	4	benoit	benoit	PROPN
abrj-195	293	5	w.	w.	PROPN
abrj-195	293	6	(	(	PUNCT
abrj-195	293	7	2017	2017	NUM
abrj-195	293	8	)	)	PUNCT
abrj-195	293	9	.	.	PUNCT
abrj-195	294	1	image	image	NOUN
abrj-195	294	2	repair	repair	NOUN
abrj-195	294	3	discourse	discourse	NOUN
abrj-195	294	4	and	and	CCONJ
abrj-195	294	5	crisis	crisis	NOUN
abrj-195	294	6	communication	communication	NOUN
abrj-195	294	7	.	.	PUNCT
abrj-195	295	1	public	public	ADJ
abrj-195	295	2	relations	relation	NOUN
abrj-195	295	3	review	review	NOUN
abrj-195	295	4	,	,	PUNCT
abrj-195	295	5	23(2	23(2	NUM
abrj-195	295	6	):	):	PUNCT
abrj-195	295	7	116	116	NUM
abrj-195	295	8	-	-	SYM
abrj-195	295	9	118	118	NUM
abrj-195	295	10	.	.	PUNCT
abrj-195	296	1	https://doi.org/10.1016/s0363-8111(97)90023-0	https://doi.org/10.1016/s0363-8111(97)90023-0	PROPN
abrj-195	296	2	[	[	X
abrj-195	296	3	3	3	NUM
abrj-195	296	4	]	]	X
abrj-195	296	5	faulkner	faulkner	PROPN
abrj-195	296	6	b.	b.	PROPN
abrj-195	296	7	(	(	PUNCT
abrj-195	296	8	2011	2011	NUM
abrj-195	296	9	)	)	PUNCT
abrj-195	296	10	.	.	PUNCT
abrj-195	297	1	towards	towards	ADP
abrj-195	297	2	a	a	DET
abrj-195	297	3	frame	frame	NOUN
abrj-195	297	4	work	work	NOUN
abrj-195	297	5	for	for	ADP
abrj-195	297	6	tourism	tourism	NOUN
abrj-195	297	7	disaster	disaster	NOUN
abrj-195	297	8	management	management	NOUN
abrj-195	297	9	.	.	PUNCT
abrj-195	298	1	tourism	tourism	NOUN
abrj-195	298	2	management	management	NOUN
abrj-195	298	3	,	,	PUNCT
abrj-195	298	4	(	(	PUNCT
abrj-195	298	5	2	2	NUM
abrj-195	298	6	):	):	PUNCT
abrj-195	298	7	53	53	NUM
abrj-195	298	8	-	-	SYM
abrj-195	298	9	59	59	NUM
abrj-195	298	10	.	.	PUNCT
abrj-195	299	1	[	[	X
abrj-195	299	2	4	4	NUM
abrj-195	299	3	]	]	PUNCT
abrj-195	299	4	fink	fink	PROPN
abrj-195	299	5	,	,	PUNCT
abrj-195	299	6	s.	s.	PROPN
abrj-195	299	7	(	(	PUNCT
abrj-195	299	8	1989	1989	NUM
abrj-195	299	9	)	)	PUNCT
abrj-195	299	10	.	.	PUNCT
abrj-195	300	1	crisis	crisis	NOUN
abrj-195	300	2	management	management	NOUN
abrj-195	300	3	:	:	PUNCT
abrj-195	300	4	planning	plan	VERB
abrj-195	300	5	for	for	ADP
abrj-195	300	6	the	the	DET
abrj-195	300	7	invisible	invisible	ADJ
abrj-195	300	8	.	.	PUNCT
abrj-195	301	1	new	new	PROPN
abrj-195	301	2	york	york	PROPN
abrj-195	301	3	:	:	PUNCT
abrj-195	301	4	american	american	PROPN
abrj-195	301	5	management	management	PROPN
abrj-195	301	6	association	association	PROPN
abrj-195	301	7	.	.	PUNCT
abrj-195	302	1	[	[	X
abrj-195	302	2	5	5	X
abrj-195	302	3	]	]	X
abrj-195	302	4	fred	fred	PROPN
abrj-195	302	5	l	l	PROPN
abrj-195	302	6	,	,	PUNCT
abrj-195	302	7	alexander	alexander	PROPN
abrj-195	302	8	d.	d.	PROPN
abrj-195	302	9	stajkovic	stajkovic	PROPN
abrj-195	302	10	m.	m.	PROPN
abrj-195	302	11	(	(	PUNCT
abrj-195	302	12	2019	2019	NUM
abrj-195	302	13	)	)	PUNCT
abrj-195	302	14	.	.	PUNCT
abrj-195	303	1	reinforce	reinforce	VERB
abrj-195	303	2	for	for	ADP
abrj-195	303	3	performance	performance	NOUN
abrj-195	303	4	:	:	PUNCT
abrj-195	303	5	the	the	DET
abrj-195	303	6	need	need	NOUN
abrj-195	303	7	to	to	PART
abrj-195	303	8	go	go	VERB
abrj-195	303	9	beyond	beyond	ADP
abrj-195	303	10	pay	pay	NOUN
abrj-195	303	11	and	and	CCONJ
abrj-195	303	12	even	even	ADV
abrj-195	303	13	rewards	reward	NOUN
abrj-195	303	14	.	.	PUNCT
abrj-195	304	1	the	the	DET
abrj-195	304	2	academy	academy	PROPN
abrj-195	304	3	of	of	ADP
abrj-195	304	4	management	management	NOUN
abrj-195	304	5	executive	executive	NOUN
abrj-195	304	6	,	,	PUNCT
abrj-195	304	7	13(2	13(2	PROPN
abrj-195	304	8	):	):	PUNCT
abrj-195	304	9	46	46	NUM
abrj-195	304	10	-	-	SYM
abrj-195	304	11	49	49	NUM
abrj-195	304	12	.	.	PUNCT
abrj-195	305	1	https://doi.org/10.5465/ame.1999.1899548	https://doi.org/10.5465/ame.1999.1899548	ADV
abrj-195	305	2	[	[	X
abrj-195	305	3	6	6	NUM
abrj-195	305	4	]	]	X
abrj-195	305	5	green	green	NOUN
abrj-195	305	6	,	,	PUNCT
abrj-195	305	7	p.	p.	PROPN
abrj-195	305	8	s.	s.	PROPN
abrj-195	305	9	(	(	PUNCT
abrj-195	305	10	1992	1992	NUM
abrj-195	305	11	)	)	PUNCT
abrj-195	305	12	.	.	PUNCT
abrj-195	306	1	reputation	reputation	NOUN
abrj-195	306	2	risk	risk	NOUN
abrj-195	306	3	management	management	NOUN
abrj-195	306	4	.	.	PUNCT
abrj-195	307	1	london	london	PROPN
abrj-195	307	2	:	:	PUNCT
abrj-195	307	3	pitman	pitman	NOUN
abrj-195	307	4	/	/	SYM
abrj-195	307	5	financial	financial	PROPN
abrj-195	307	6	times	time	NOUN
abrj-195	307	7	.	.	PUNCT
abrj-195	308	1	[	[	X
abrj-195	308	2	7	7	NUM
abrj-195	308	3	]	]	X
abrj-195	308	4	heath	heath	PROPN
abrj-195	308	5	,	,	PUNCT
abrj-195	308	6	r.	r.	PROPN
abrj-195	308	7	(	(	PUNCT
abrj-195	308	8	1998	1998	NUM
abrj-195	308	9	)	)	PUNCT
abrj-195	308	10	.	.	PUNCT
abrj-195	309	1	dealing	deal	VERB
abrj-195	309	2	with	with	ADP
abrj-195	309	3	the	the	DET
abrj-195	309	4	complete	complete	ADJ
abrj-195	309	5	crisis	crisis	NOUN
abrj-195	309	6	—	—	PUNCT
abrj-195	309	7	the	the	DET
abrj-195	309	8	crisis	crisis	NOUN
abrj-195	309	9	management	management	NOUN
abrj-195	309	10	shell	shell	NOUN
abrj-195	309	11	structure	structure	NOUN
abrj-195	309	12	.	.	PUNCT
abrj-195	310	1	safety	safety	NOUN
abrj-195	310	2	science	science	NOUN
abrj-195	310	3	,	,	PUNCT
abrj-195	310	4	30(1	30(1	NUM
abrj-195	310	5	-	-	SYM
abrj-195	310	6	2	2	NUM
abrj-195	310	7	):	):	PUNCT
abrj-195	310	8	139	139	NUM
abrj-195	310	9	-	-	SYM
abrj-195	310	10	150	150	NUM
abrj-195	310	11	.	.	PUNCT
abrj-195	311	1	https://doi.org/10.1016/s0925-7535(98)00042-3	https://doi.org/10.1016/s0925-7535(98)00042-3	PROPN
abrj-195	312	1	[	[	X
abrj-195	312	2	8	8	NUM
abrj-195	312	3	]	]	X
abrj-195	312	4	heath	heath	PROPN
abrj-195	312	5	,	,	PUNCT
abrj-195	312	6	r.	r.	PROPN
abrj-195	312	7	(	(	PUNCT
abrj-195	312	8	2001	2001	NUM
abrj-195	312	9	)	)	PUNCT
abrj-195	312	10	.	.	PUNCT
abrj-195	313	1	crisis	crisis	NOUN
abrj-195	313	2	management	management	NOUN
abrj-195	313	3	.	.	PUNCT
abrj-195	314	1	translated	translate	VERB
abrj-195	314	2	by	by	ADP
abrj-195	314	3	wang	wang	PROPN
abrj-195	314	4	cheng	cheng	PROPN
abrj-195	314	5	et	et	PROPN
abrj-195	314	6	al	al	PROPN
abrj-195	314	7	.	.	PROPN
abrj-195	315	1	beijing	beijing	PROPN
abrj-195	315	2	:	:	PUNCT
abrj-195	315	3	citic	citic	ADJ
abrj-195	315	4	press	press	NOUN
abrj-195	315	5	.	.	PUNCT
abrj-195	316	1	pp	pp	ADP
abrj-195	316	2	20	20	NUM
abrj-195	316	3	.	.	PUNCT
abrj-195	317	1	[	[	X
abrj-195	317	2	9	9	NUM
abrj-195	317	3	]	]	X
abrj-195	317	4	jaques	jaques	PROPN
abrj-195	317	5	b.	b.	PROPN
abrj-195	317	6	(	(	PUNCT
abrj-195	317	7	2007	2007	NUM
abrj-195	317	8	)	)	PUNCT
abrj-195	317	9	.	.	PUNCT
abrj-195	318	1	issue	issue	NOUN
abrj-195	318	2	management	management	NOUN
abrj-195	318	3	and	and	CCONJ
abrj-195	318	4	crisis	crisis	NOUN
abrj-195	318	5	management	management	NOUN
abrj-195	318	6	:	:	PUNCT
abrj-195	318	7	an	an	DET
abrj-195	318	8	integrated	integrate	VERB
abrj-195	318	9	,	,	PUNCT
abrj-195	318	10	non	non	ADJ
abrj-195	318	11	-	-	ADJ
abrj-195	318	12	linear	linear	ADJ
abrj-195	318	13	,	,	PUNCT
abrj-195	318	14	relational	relational	ADJ
abrj-195	318	15	construct	construct	NOUN
abrj-195	318	16	.	.	PUNCT
abrj-195	319	1	public	public	ADJ
abrj-195	319	2	relations	relation	NOUN
abrj-195	319	3	review	review	PROPN
abrj-195	319	4	,	,	PUNCT
abrj-195	319	5	33(2	33(2	NUM
abrj-195	319	6	):	):	PUNCT
abrj-195	319	7	147	147	NUM
abrj-195	319	8	-	-	SYM
abrj-195	319	9	157	157	NUM
abrj-195	319	10	.	.	PUNCT
abrj-195	320	1	https://doi.org/10.1016/j.pubrev.2007.02.001	https://doi.org/10.1016/j.pubrev.2007.02.001	NOUN
abrj-195	320	2	[	[	X
abrj-195	320	3	10	10	NUM
abrj-195	320	4	]	]	X
abrj-195	320	5	mitroff	mitroff	NOUN
abrj-195	320	6	,	,	PUNCT
abrj-195	320	7	i.	i.	PROPN
abrj-195	320	8	i.	i.	PROPN
abrj-195	320	9	,	,	PUNCT
abrj-195	320	10	&	&	CCONJ
abrj-195	320	11	anagnos	anagnos	PROPN
abrj-195	320	12	,	,	PUNCT
abrj-195	320	13	g.	g.	PROPN
abrj-195	320	14	(	(	PUNCT
abrj-195	320	15	2001	2001	NUM
abrj-195	320	16	)	)	PUNCT
abrj-195	320	17	.	.	PUNCT
abrj-195	321	1	managing	manage	VERB
abrj-195	321	2	crises	crisis	NOUN
abrj-195	321	3	before	before	SCONJ
abrj-195	321	4	they	they	PRON
abrj-195	321	5	happen	happen	VERB
abrj-195	321	6	:	:	PUNCT
abrj-195	321	7	a	a	DET
abrj-195	321	8	summary	summary	NOUN
abrj-195	321	9	in	in	ADP
abrj-195	321	10	brief	brief	ADJ
abrj-195	321	11	.	.	PUNCT
abrj-195	322	1	executive	executive	ADJ
abrj-195	322	2	book	book	NOUN
abrj-195	322	3	summaries	summary	NOUN
abrj-195	322	4	,	,	PUNCT
abrj-195	322	5	23	23	NUM
abrj-195	322	6	(	(	PUNCT
abrj-195	322	7	2	2	NUM
abrj-195	322	8	):	):	PUNCT
abrj-195	322	9	8	8	NUM
abrj-195	322	10	.	.	PUNCT
abrj-195	323	1	[	[	X
abrj-195	323	2	11	11	NUM
abrj-195	323	3	]	]	PUNCT
abrj-195	323	4	qiao	qiao	PROPN
abrj-195	323	5	,	,	PUNCT
abrj-195	323	6	z.	z.	PROPN
abrj-195	323	7	(	(	PUNCT
abrj-195	323	8	2022	2022	NUM
abrj-195	323	9	)	)	PUNCT
abrj-195	323	10	.	.	PUNCT
abrj-195	324	1	research	research	NOUN
abrj-195	324	2	on	on	ADP
abrj-195	324	3	crisis	crisis	NOUN
abrj-195	324	4	management	management	NOUN
abrj-195	324	5	strategies	strategy	NOUN
abrj-195	324	6	in	in	ADP
abrj-195	324	7	the	the	DET
abrj-195	324	8	mobile	mobile	NOUN
abrj-195	324	9	gaming	gaming	NOUN
abrj-195	324	10	industry	industry	NOUN
abrj-195	324	11	.	.	PUNCT
abrj-195	325	1	master	master	NOUN
abrj-195	325	2	's	's	PART
abrj-195	325	3	thesis	thesis	NOUN
abrj-195	325	4	,	,	PUNCT
abrj-195	325	5	beijing	beijing	PROPN
abrj-195	325	6	international	international	PROPN
abrj-195	325	7	studies	studies	PROPN
abrj-195	325	8	university	university	NOUN
abrj-195	325	9	.	.	PUNCT
abrj-195	326	1	[	[	X
abrj-195	326	2	12	12	NUM
abrj-195	326	3	]	]	X
abrj-195	326	4	sun	sun	NOUN
abrj-195	326	5	,	,	PUNCT
abrj-195	326	6	s.	s.	PROPN
abrj-195	326	7	(	(	PUNCT
abrj-195	326	8	2023	2023	NUM
abrj-195	326	9	)	)	PUNCT
abrj-195	326	10	.	.	PUNCT
abrj-195	327	1	research	research	NOUN
abrj-195	327	2	on	on	ADP
abrj-195	327	3	the	the	DET
abrj-195	327	4	evolutionary	evolutionary	ADJ
abrj-195	327	5	path	path	NOUN
abrj-195	327	6	of	of	ADP
abrj-195	327	7	organizational	organizational	ADJ
abrj-195	327	8	improvisation	improvisation	NOUN
abrj-195	327	9	and	and	CCONJ
abrj-195	327	10	crisis	crisis	NOUN
abrj-195	327	11	management	management	NOUN
abrj-195	327	12	from	from	ADP
abrj-195	327	13	a	a	DET
abrj-195	327	14	symbiotic	symbiotic	ADJ
abrj-195	327	15	perspective	perspective	NOUN
abrj-195	327	16	.	.	PUNCT
abrj-195	328	1	master	master	NOUN
abrj-195	328	2	's	's	PART
abrj-195	328	3	thesis	thesis	NOUN
abrj-195	328	4	,	,	PUNCT
abrj-195	328	5	northeast	northeast	ADJ
abrj-195	328	6	agricultural	agricultural	ADJ
abrj-195	328	7	university	university	NOUN
abrj-195	328	8	.	.	PUNCT
abrj-195	329	1	[	[	X
abrj-195	329	2	13	13	NUM
abrj-195	329	3	]	]	X
abrj-195	329	4	yan	yan	PROPN
abrj-195	329	5	,	,	PUNCT
abrj-195	329	6	k.	k.	PROPN
abrj-195	329	7	(	(	PUNCT
abrj-195	329	8	2017	2017	NUM
abrj-195	329	9	)	)	PUNCT
abrj-195	329	10	.	.	PUNCT
abrj-195	329	11	enterprise	enterprise	NOUN
abrj-195	329	12	crisis	crisis	NOUN
abrj-195	329	13	management	management	NOUN
abrj-195	329	14	in	in	ADP
abrj-195	329	15	the	the	DET
abrj-195	329	16	new	new	ADJ
abrj-195	329	17	media	medium	NOUN
abrj-195	329	18	environment	environment	NOUN
abrj-195	329	19	.	.	PUNCT
abrj-195	330	1	master	master	NOUN
abrj-195	330	2	's	's	PART
abrj-195	330	3	thesis	thesis	NOUN
abrj-195	330	4	,	,	PUNCT
abrj-195	330	5	east	east	PROPN
abrj-195	330	6	china	china	PROPN
abrj-195	330	7	university	university	PROPN
abrj-195	330	8	of	of	ADP
abrj-195	330	9	science	science	NOUN
abrj-195	330	10	and	and	CCONJ
abrj-195	330	11	technology	technology	NOUN
abrj-195	330	12	.	.	PUNCT
abrj-195	331	1	cnki.com.cn	cnki.com.cn	X
abrj-195	332	1	[	[	X
abrj-195	332	2	14	14	NUM
abrj-195	332	3	]	]	X
abrj-195	332	4	zeng	zeng	PROPN
abrj-195	332	5	,	,	PUNCT
abrj-195	332	6	y.	y.	PROPN
abrj-195	332	7	(	(	PUNCT
abrj-195	332	8	2014	2014	NUM
abrj-195	332	9	)	)	PUNCT
abrj-195	332	10	.	.	PUNCT
abrj-195	333	1	research	research	NOUN
abrj-195	333	2	on	on	ADP
abrj-195	333	3	the	the	DET
abrj-195	333	4	crisis	crisis	NOUN
abrj-195	333	5	management	management	NOUN
abrj-195	333	6	strategy	strategy	NOUN
abrj-195	333	7	of	of	ADP
abrj-195	333	8	food	food	NOUN
abrj-195	333	9	company	company	NOUN
abrj-195	333	10	dn	dn	PROPN
abrj-195	333	11	.	.	PROPN
abrj-195	333	12	master	master	PROPN
abrj-195	333	13	's	's	PART
abrj-195	333	14	thesis	thesis	NOUN
abrj-195	333	15	,	,	PUNCT
abrj-195	333	16	shanghai	shanghai	PROPN
abrj-195	333	17	international	international	PROPN
abrj-195	333	18	studies	studies	PROPN
abrj-195	333	19	university	university	PROPN
abrj-195	333	20	.	.	PUNCT
abrj-195	334	1	cnki.com.cn	cnki.com.cn	PROPN
abrj-195	335	1	[	[	X
abrj-195	335	2	15	15	NUM
abrj-195	335	3	]	]	X
abrj-195	335	4	zhu	zhu	PROPN
abrj-195	335	5	,	,	PUNCT
abrj-195	335	6	y.	y.	PROPN
abrj-195	335	7	(	(	PUNCT
abrj-195	335	8	2023	2023	NUM
abrj-195	335	9	)	)	PUNCT
abrj-195	335	10	.	.	PUNCT
abrj-195	336	1	research	research	NOUN
abrj-195	336	2	on	on	ADP
abrj-195	336	3	emergency	emergency	NOUN
abrj-195	336	4	management	management	NOUN
abrj-195	336	5	of	of	ADP
abrj-195	336	6	college	college	NOUN
abrj-195	336	7	students	student	NOUN
abrj-195	336	8	'	'	PART
abrj-195	336	9	online	online	ADJ
abrj-195	336	10	public	public	ADJ
abrj-195	336	11	opinion	opinion	NOUN
abrj-195	336	12	based	base	VERB
abrj-195	336	13	on	on	ADP
abrj-195	336	14	the	the	DET
abrj-195	336	15	4r	4r	NUM
abrj-195	336	16	crisis	crisis	NOUN
abrj-195	336	17	management	management	NOUN
abrj-195	336	18	theory	theory	NOUN
abrj-195	336	19	.	.	PUNCT
abrj-195	337	1	master	master	NOUN
abrj-195	337	2	's	's	PART
abrj-195	337	3	thesis	thesis	NOUN
abrj-195	337	4	,	,	PUNCT
abrj-195	337	5	china	china	PROPN
abrj-195	337	6	university	university	PROPN
abrj-195	337	7	of	of	ADP
abrj-195	337	8	mining	mining	NOUN
abrj-195	337	9	and	and	CCONJ
abrj-195	337	10	technology	technology	NOUN
abrj-195	337	11	,	,	PUNCT
abrj-195	337	12	2023	2023	NUM
abrj-195	337	13	.	.	PUNCT
abrj-195	338	1	[	[	X
abrj-195	338	2	16	16	NUM
abrj-195	338	3	]	]	X
abrj-195	338	4	zhu	zhu	PROPN
abrj-195	338	5	,	,	PUNCT
abrj-195	338	6	z.	z.	PROPN
abrj-195	338	7	(	(	PUNCT
abrj-195	338	8	2018	2018	NUM
abrj-195	338	9	)	)	PUNCT
abrj-195	338	10	.	.	PUNCT
abrj-195	339	1	the	the	DET
abrj-195	339	2	important	important	ADJ
abrj-195	339	3	role	role	NOUN
abrj-195	339	4	of	of	ADP
abrj-195	339	5	brand	brand	NOUN
abrj-195	339	6	crisis	crisis	NOUN
abrj-195	339	7	management	management	NOUN
abrj-195	339	8	.	.	PUNCT
abrj-195	340	1	modern	modern	ADJ
abrj-195	340	2	business	business	NOUN
abrj-195	340	3	,	,	PUNCT
abrj-195	340	4	2018(03	2018(03	NUM
abrj-195	340	5	):	):	PUNCT
abrj-195	340	6	15	15	NUM
abrj-195	340	7	-	-	SYM
abrj-195	340	8	16	16	NUM
abrj-195	340	9	.	.	PUNCT
abrj-195	341	1	https://doi.org/10.14013/j.cnki.scxdh.2018.03.008	https://doi.org/10.14013/j.cnki.scxdh.2018.03.008	PROPN
abrj-195	341	2	.	.	PROPN
abrj-195	341	3	https://www.iqyqb.com/	https://www.iqyqb.com/	PROPN
abrj-195	341	4	https://cdmd.cnki.com.cn/article/cdmd-10251-1017034485.htm	https://cdmd.cnki.com.cn/article/cdmd-10251-1017034485.htm	PROPN
abrj-195	341	5	https://cdmd.cnki.com.cn/article/cdmd-10271-1014241968.htm	https://cdmd.cnki.com.cn/article/cdmd-10271-1014241968.htm	PROPN