id	keyword
ajfa-1143	customer
ajfa-1143	service
ajfa-1143	bank
ajfa-1143	journal
ajfa-1143	staff
ajfa-1143	quality
ajfa-1143	marketing
ajfa-1143	banking
ajfa-1143	management
ajfa-1143	research
ajfa-1143	process
ajfa-1143	customer service
ajfa-1143	service quality
ajfa-1143	accounting
ajfa-1143	asian
ajfa-1143	product
ajfa-1143	vol