id	sid	tid	token	lemma	pos
ajssms-2337	1	1	295	295	NUM
ajssms-2337	1	2	©	©	ADP
ajssms-2337	1	3	2020	2020	NUM
ajssms-2337	1	4	by	by	ADP
ajssms-2337	1	5	the	the	DET
ajssms-2337	1	6	authors	author	NOUN
ajssms-2337	1	7	;	;	PUNCT
ajssms-2337	1	8	licensee	licensee	PROPN
ajssms-2337	1	9	asian	asian	ADJ
ajssms-2337	1	10	online	online	PROPN
ajssms-2337	1	11	journal	journal	PROPN
ajssms-2337	1	12	publishing	publishing	PROPN
ajssms-2337	1	13	group	group	PROPN
ajssms-2337	1	14	asian	asian	PROPN
ajssms-2337	1	15	journal	journal	PROPN
ajssms-2337	1	16	of	of	ADP
ajssms-2337	1	17	social	social	ADJ
ajssms-2337	1	18	sciences	sciences	PROPN
ajssms-2337	1	19	and	and	CCONJ
ajssms-2337	1	20	management	management	NOUN
ajssms-2337	1	21	studies	study	NOUN
ajssms-2337	1	22	vol	vol	NOUN
ajssms-2337	1	23	.	.	PUNCT
ajssms-2337	1	24	7	7	NUM
ajssms-2337	1	25	,	,	PUNCT
ajssms-2337	1	26	no	no	INTJ
ajssms-2337	1	27	.	.	NOUN
ajssms-2337	1	28	4	4	NUM
ajssms-2337	1	29	,	,	PUNCT
ajssms-2337	1	30	295	295	NUM
ajssms-2337	1	31	-	-	SYM
ajssms-2337	1	32	300	300	NUM
ajssms-2337	1	33	,	,	PUNCT
ajssms-2337	1	34	2020	2020	NUM
ajssms-2337	1	35	issn(e	issn(e	PROPN
ajssms-2337	1	36	)	)	PUNCT
ajssms-2337	1	37	2313	2313	NUM
ajssms-2337	1	38	-	-	SYM
ajssms-2337	1	39	7401/	7401/	NUM
ajssms-2337	1	40	issn(p	issn(p	NOUN
ajssms-2337	1	41	)	)	PUNCT
ajssms-2337	1	42	2518	2518	NUM
ajssms-2337	1	43	-	-	PUNCT
ajssms-2337	1	44	0096	0096	NUM
ajssms-2337	1	45	doi	doi	NOUN
ajssms-2337	1	46	:	:	PUNCT
ajssms-2337	1	47	10.20448	10.20448	NUM
ajssms-2337	1	48	/	/	SYM
ajssms-2337	1	49	journal.500.2020.74.295.300	journal.500.2020.74.295.300	PROPN
ajssms-2337	1	50	©	©	PROPN
ajssms-2337	1	51	2020	2020	NUM
ajssms-2337	1	52	by	by	ADP
ajssms-2337	1	53	the	the	DET
ajssms-2337	1	54	authors	author	NOUN
ajssms-2337	1	55	;	;	PUNCT
ajssms-2337	1	56	licensee	licensee	PROPN
ajssms-2337	1	57	asian	asian	ADJ
ajssms-2337	1	58	online	online	PROPN
ajssms-2337	1	59	journal	journal	PROPN
ajssms-2337	1	60	publishing	publishing	NOUN
ajssms-2337	1	61	group	group	NOUN
ajssms-2337	1	62	digitalization	digitalization	NOUN
ajssms-2337	1	63	of	of	ADP
ajssms-2337	1	64	public	public	ADJ
ajssms-2337	1	65	service	service	NOUN
ajssms-2337	1	66	delivery	delivery	NOUN
ajssms-2337	1	67	:	:	PUNCT
ajssms-2337	1	68	a	a	DET
ajssms-2337	1	69	case	case	NOUN
ajssms-2337	1	70	of	of	ADP
ajssms-2337	1	71	immigration	immigration	NOUN
ajssms-2337	1	72	and	and	CCONJ
ajssms-2337	1	73	emigration	emigration	NOUN
ajssms-2337	1	74	department	department	PROPN
ajssms-2337	1	75	of	of	ADP
ajssms-2337	1	76	sri	sri	PROPN
ajssms-2337	1	77	lanka	lanka	PROPN
ajssms-2337	1	78	l.	l.	PROPN
ajssms-2337	1	79	a.	a.	PROPN
ajssms-2337	1	80	pavithra	pavithra	PROPN
ajssms-2337	1	81	madhuwanthi1	madhuwanthi1	PROPN
ajssms-2337	1	82	aruna	aruna	PROPN
ajssms-2337	1	83	muthulingam2	muthulingam2	NOUN
ajssms-2337	1	84	(	(	PUNCT
ajssms-2337	1	85			PROPN
ajssms-2337	1	86	corresponding	correspond	VERB
ajssms-2337	1	87	author	author	NOUN
ajssms-2337	1	88	)	)	PUNCT
ajssms-2337	1	89	1,2department	1,2department	NUM
ajssms-2337	1	90	of	of	ADP
ajssms-2337	1	91	public	public	ADJ
ajssms-2337	1	92	administration	administration	NOUN
ajssms-2337	1	93	,	,	PUNCT
ajssms-2337	1	94	university	university	NOUN
ajssms-2337	1	95	of	of	ADP
ajssms-2337	1	96	sri	sri	PROPN
ajssms-2337	1	97	jayewardenepura	jayewardenepura	PROPN
ajssms-2337	1	98	,	,	PUNCT
ajssms-2337	1	99	sri	sri	PROPN
ajssms-2337	1	100	lanka	lanka	PROPN
ajssms-2337	1	101	.	.	PUNCT
ajssms-2337	2	1	abstract	abstract	ADJ
ajssms-2337	2	2	adaptation	adaptation	NOUN
ajssms-2337	2	3	of	of	ADP
ajssms-2337	2	4	digital	digital	ADJ
ajssms-2337	2	5	technologies	technology	NOUN
ajssms-2337	2	6	leads	lead	VERB
ajssms-2337	2	7	public	public	ADJ
ajssms-2337	2	8	sector	sector	NOUN
ajssms-2337	2	9	organizations	organization	NOUN
ajssms-2337	2	10	to	to	PART
ajssms-2337	2	11	innovate	innovate	VERB
ajssms-2337	2	12	and	and	CCONJ
ajssms-2337	2	13	tap	tap	VERB
ajssms-2337	2	14	their	their	PRON
ajssms-2337	2	15	potentials	potential	NOUN
ajssms-2337	2	16	.	.	PUNCT
ajssms-2337	3	1	the	the	DET
ajssms-2337	3	2	immigration	immigration	NOUN
ajssms-2337	3	3	and	and	CCONJ
ajssms-2337	3	4	emigration	emigration	NOUN
ajssms-2337	3	5	department	department	PROPN
ajssms-2337	3	6	of	of	ADP
ajssms-2337	3	7	sri	sri	PROPN
ajssms-2337	3	8	lanka	lanka	PROPN
ajssms-2337	3	9	(	(	PUNCT
ajssms-2337	3	10	iedsl	iedsl	PROPN
ajssms-2337	3	11	)	)	PUNCT
ajssms-2337	3	12	has	have	AUX
ajssms-2337	3	13	commenced	commence	VERB
ajssms-2337	3	14	digitalization	digitalization	NOUN
ajssms-2337	3	15	of	of	ADP
ajssms-2337	3	16	its	its	PRON
ajssms-2337	3	17	functions	function	NOUN
ajssms-2337	3	18	during	during	ADP
ajssms-2337	3	19	the	the	DET
ajssms-2337	3	20	last	last	ADJ
ajssms-2337	3	21	decade	decade	NOUN
ajssms-2337	3	22	.	.	PUNCT
ajssms-2337	4	1	it	it	PRON
ajssms-2337	4	2	is	be	AUX
ajssms-2337	4	3	one	one	NUM
ajssms-2337	4	4	of	of	ADP
ajssms-2337	4	5	most	most	ADV
ajssms-2337	4	6	efficient	efficient	ADJ
ajssms-2337	4	7	“	"	PUNCT
ajssms-2337	4	8	one	one	NUM
ajssms-2337	4	9	-	-	PUNCT
ajssms-2337	4	10	stop	stop	VERB
ajssms-2337	4	11	”	"	PUNCT
ajssms-2337	4	12	service	service	NOUN
ajssms-2337	4	13	centers	center	NOUN
ajssms-2337	4	14	that	that	PRON
ajssms-2337	4	15	cater	cater	VERB
ajssms-2337	4	16	the	the	DET
ajssms-2337	4	17	requirements	requirement	NOUN
ajssms-2337	4	18	of	of	ADP
ajssms-2337	4	19	2,500	2,500	NUM
ajssms-2337	4	20	citizens	citizen	NOUN
ajssms-2337	4	21	on	on	ADP
ajssms-2337	4	22	a	a	DET
ajssms-2337	4	23	daily	daily	ADJ
ajssms-2337	4	24	basis	basis	NOUN
ajssms-2337	4	25	.	.	PUNCT
ajssms-2337	5	1	therefore	therefore	ADV
ajssms-2337	5	2	,	,	PUNCT
ajssms-2337	5	3	this	this	DET
ajssms-2337	5	4	paper	paper	NOUN
ajssms-2337	5	5	intends	intend	VERB
ajssms-2337	5	6	to	to	PART
ajssms-2337	5	7	explore	explore	VERB
ajssms-2337	5	8	the	the	DET
ajssms-2337	5	9	adoption	adoption	NOUN
ajssms-2337	5	10	of	of	ADP
ajssms-2337	5	11	digitalization	digitalization	NOUN
ajssms-2337	5	12	in	in	ADP
ajssms-2337	5	13	the	the	DET
ajssms-2337	5	14	immigration	immigration	NOUN
ajssms-2337	5	15	and	and	CCONJ
ajssms-2337	5	16	emigration	emigration	NOUN
ajssms-2337	5	17	department	department	PROPN
ajssms-2337	5	18	of	of	ADP
ajssms-2337	5	19	sri	sri	PROPN
ajssms-2337	5	20	lanka	lanka	PROPN
ajssms-2337	5	21	and	and	CCONJ
ajssms-2337	5	22	to	to	PART
ajssms-2337	5	23	identify	identify	VERB
ajssms-2337	5	24	the	the	DET
ajssms-2337	5	25	lesson	lesson	NOUN
ajssms-2337	5	26	learnt	learn	VERB
ajssms-2337	5	27	from	from	ADP
ajssms-2337	5	28	digitalization	digitalization	NOUN
ajssms-2337	5	29	process	process	NOUN
ajssms-2337	5	30	at	at	ADP
ajssms-2337	5	31	iedsl	iedsl	NOUN
ajssms-2337	5	32	.	.	PUNCT
ajssms-2337	6	1	this	this	PRON
ajssms-2337	6	2	is	be	AUX
ajssms-2337	6	3	a	a	DET
ajssms-2337	6	4	qualitative	qualitative	ADJ
ajssms-2337	6	5	study	study	NOUN
ajssms-2337	6	6	which	which	PRON
ajssms-2337	6	7	employs	employ	VERB
ajssms-2337	6	8	the	the	DET
ajssms-2337	6	9	case	case	NOUN
ajssms-2337	6	10	study	study	NOUN
ajssms-2337	6	11	approach	approach	NOUN
ajssms-2337	6	12	.	.	PUNCT
ajssms-2337	7	1	the	the	DET
ajssms-2337	7	2	study	study	NOUN
ajssms-2337	7	3	uses	use	VERB
ajssms-2337	7	4	both	both	CCONJ
ajssms-2337	7	5	the	the	DET
ajssms-2337	7	6	primary	primary	ADJ
ajssms-2337	7	7	and	and	CCONJ
ajssms-2337	7	8	secondary	secondary	ADJ
ajssms-2337	7	9	data	datum	NOUN
ajssms-2337	7	10	sources	source	NOUN
ajssms-2337	7	11	.	.	PUNCT
ajssms-2337	8	1	primary	primary	ADJ
ajssms-2337	8	2	data	datum	NOUN
ajssms-2337	8	3	are	be	AUX
ajssms-2337	8	4	collected	collect	VERB
ajssms-2337	8	5	through	through	ADP
ajssms-2337	8	6	the	the	DET
ajssms-2337	8	7	in	in	ADP
ajssms-2337	8	8	-	-	PUNCT
ajssms-2337	8	9	depth	depth	NOUN
ajssms-2337	8	10	interviews	interview	NOUN
ajssms-2337	8	11	with	with	ADP
ajssms-2337	8	12	five	five	NUM
ajssms-2337	8	13	senior	senior	ADJ
ajssms-2337	8	14	officials	official	NOUN
ajssms-2337	8	15	involved	involve	VERB
ajssms-2337	8	16	in	in	ADP
ajssms-2337	8	17	digitalization	digitalization	NOUN
ajssms-2337	8	18	process	process	NOUN
ajssms-2337	8	19	at	at	ADP
ajssms-2337	8	20	iedsl	iedsl	ADJ
ajssms-2337	8	21	and	and	CCONJ
ajssms-2337	8	22	secondary	secondary	ADJ
ajssms-2337	8	23	data	datum	NOUN
ajssms-2337	8	24	sources	source	NOUN
ajssms-2337	8	25	are	be	AUX
ajssms-2337	8	26	annual	annual	ADJ
ajssms-2337	8	27	performance	performance	NOUN
ajssms-2337	8	28	reports	report	NOUN
ajssms-2337	8	29	,	,	PUNCT
ajssms-2337	8	30	other	other	ADJ
ajssms-2337	8	31	publications	publication	NOUN
ajssms-2337	8	32	and	and	CCONJ
ajssms-2337	8	33	the	the	DET
ajssms-2337	8	34	website	website	NOUN
ajssms-2337	8	35	of	of	ADP
ajssms-2337	8	36	the	the	DET
ajssms-2337	8	37	organization	organization	NOUN
ajssms-2337	8	38	.	.	PUNCT
ajssms-2337	9	1	the	the	DET
ajssms-2337	9	2	iedsl	iedsl	NOUN
ajssms-2337	9	3	has	have	AUX
ajssms-2337	9	4	digitalized	digitalize	VERB
ajssms-2337	9	5	the	the	DET
ajssms-2337	9	6	entire	entire	ADJ
ajssms-2337	9	7	cycle	cycle	NOUN
ajssms-2337	9	8	of	of	ADP
ajssms-2337	9	9	passport	passport	NOUN
ajssms-2337	9	10	issuing	issuing	NOUN
ajssms-2337	9	11	process	process	NOUN
ajssms-2337	9	12	.	.	PUNCT
ajssms-2337	10	1	this	this	DET
ajssms-2337	10	2	initiation	initiation	NOUN
ajssms-2337	10	3	enabled	enable	VERB
ajssms-2337	10	4	the	the	DET
ajssms-2337	10	5	iedsl	iedsl	NOUN
ajssms-2337	10	6	to	to	PART
ajssms-2337	10	7	provide	provide	VERB
ajssms-2337	10	8	efficient	efficient	ADJ
ajssms-2337	10	9	service	service	NOUN
ajssms-2337	10	10	delivery	delivery	NOUN
ajssms-2337	10	11	by	by	ADP
ajssms-2337	10	12	reducing	reduce	VERB
ajssms-2337	10	13	public	public	ADJ
ajssms-2337	10	14	waiting	waiting	NOUN
ajssms-2337	10	15	time	time	NOUN
ajssms-2337	10	16	and	and	CCONJ
ajssms-2337	10	17	transaction	transaction	NOUN
ajssms-2337	10	18	cost	cost	NOUN
ajssms-2337	10	19	for	for	ADP
ajssms-2337	10	20	the	the	DET
ajssms-2337	10	21	public	public	NOUN
ajssms-2337	10	22	,	,	PUNCT
ajssms-2337	10	23	maintaining	maintain	VERB
ajssms-2337	10	24	an	an	DET
ajssms-2337	10	25	equal	equal	ADJ
ajssms-2337	10	26	access	access	NOUN
ajssms-2337	10	27	to	to	ADP
ajssms-2337	10	28	the	the	DET
ajssms-2337	10	29	service	service	NOUN
ajssms-2337	10	30	,	,	PUNCT
ajssms-2337	10	31	and	and	CCONJ
ajssms-2337	10	32	making	make	VERB
ajssms-2337	10	33	information	information	NOUN
ajssms-2337	10	34	freely	freely	ADV
ajssms-2337	10	35	available	available	ADJ
ajssms-2337	10	36	.	.	PUNCT
ajssms-2337	11	1	also	also	ADV
ajssms-2337	11	2	,	,	PUNCT
ajssms-2337	11	3	it	it	PRON
ajssms-2337	11	4	enabled	enable	VERB
ajssms-2337	11	5	inter	inter	ADJ
ajssms-2337	11	6	-	-	NOUN
ajssms-2337	11	7	link	link	NOUN
ajssms-2337	11	8	between	between	ADP
ajssms-2337	11	9	the	the	DET
ajssms-2337	11	10	immigration	immigration	NOUN
ajssms-2337	11	11	and	and	CCONJ
ajssms-2337	11	12	emigration	emigration	NOUN
ajssms-2337	11	13	department	department	NOUN
ajssms-2337	11	14	and	and	CCONJ
ajssms-2337	11	15	the	the	DET
ajssms-2337	11	16	airport	airport	NOUN
ajssms-2337	11	17	authority	authority	NOUN
ajssms-2337	11	18	.	.	PUNCT
ajssms-2337	12	1	this	this	DET
ajssms-2337	12	2	paper	paper	NOUN
ajssms-2337	12	3	highlighted	highlight	VERB
ajssms-2337	12	4	on	on	ADP
ajssms-2337	12	5	the	the	DET
ajssms-2337	12	6	lessons	lesson	NOUN
ajssms-2337	12	7	learnt	learn	VERB
ajssms-2337	12	8	from	from	ADP
ajssms-2337	12	9	digitalization	digitalization	NOUN
ajssms-2337	12	10	experience	experience	NOUN
ajssms-2337	12	11	of	of	ADP
ajssms-2337	12	12	iedsl	iedsl	NOUN
ajssms-2337	12	13	as	as	ADP
ajssms-2337	12	14	robust	robust	ADJ
ajssms-2337	12	15	leadership	leadership	NOUN
ajssms-2337	12	16	,	,	PUNCT
ajssms-2337	12	17	promote	promote	VERB
ajssms-2337	12	18	employee	employee	NOUN
ajssms-2337	12	19	engagement	engagement	NOUN
ajssms-2337	12	20	,	,	PUNCT
ajssms-2337	12	21	perceive	perceive	ADJ
ajssms-2337	12	22	continuous	continuous	ADJ
ajssms-2337	12	23	development	development	NOUN
ajssms-2337	12	24	through	through	ADP
ajssms-2337	12	25	collaborations	collaboration	NOUN
ajssms-2337	12	26	,	,	PUNCT
ajssms-2337	12	27	improving	improve	VERB
ajssms-2337	12	28	the	the	DET
ajssms-2337	12	29	services	service	NOUN
ajssms-2337	12	30	through	through	ADP
ajssms-2337	12	31	introducing	introduce	VERB
ajssms-2337	12	32	value	value	NOUN
ajssms-2337	12	33	added	add	VERB
ajssms-2337	12	34	services	service	NOUN
ajssms-2337	12	35	.	.	PUNCT
ajssms-2337	13	1	keywords	keyword	NOUN
ajssms-2337	13	2	:	:	PUNCT
ajssms-2337	13	3	digitalization	digitalization	NOUN
ajssms-2337	13	4	,	,	PUNCT
ajssms-2337	13	5	public	public	ADJ
ajssms-2337	13	6	service	service	NOUN
ajssms-2337	13	7	delivery	delivery	NOUN
ajssms-2337	13	8	,	,	PUNCT
ajssms-2337	13	9	department	department	NOUN
ajssms-2337	13	10	of	of	ADP
ajssms-2337	13	11	immigration	immigration	PROPN
ajssms-2337	13	12	&	&	CCONJ
ajssms-2337	13	13	emigration	emigration	NOUN
ajssms-2337	13	14	of	of	ADP
ajssms-2337	13	15	sri	sri	PROPN
ajssms-2337	13	16	lanka	lanka	PROPN
ajssms-2337	13	17	.	.	PUNCT
ajssms-2337	14	1	citation	citation	NOUN
ajssms-2337	14	2	|	|	PROPN
ajssms-2337	14	3	l.	l.	PROPN
ajssms-2337	14	4	a.	a.	PROPN
ajssms-2337	14	5	pavithra	pavithra	PROPN
ajssms-2337	14	6	madhuwanthi	madhuwanthi	NOUN
ajssms-2337	14	7	;	;	PUNCT
ajssms-2337	14	8	aruna	aruna	PROPN
ajssms-2337	14	9	muthulingam	muthulingam	PROPN
ajssms-2337	14	10	(	(	PUNCT
ajssms-2337	14	11	2020	2020	NUM
ajssms-2337	14	12	)	)	PUNCT
ajssms-2337	14	13	.	.	PUNCT
ajssms-2337	15	1	digitalization	digitalization	NOUN
ajssms-2337	15	2	of	of	ADP
ajssms-2337	15	3	public	public	ADJ
ajssms-2337	15	4	service	service	NOUN
ajssms-2337	15	5	delivery	delivery	NOUN
ajssms-2337	15	6	:	:	PUNCT
ajssms-2337	15	7	a	a	DET
ajssms-2337	15	8	case	case	NOUN
ajssms-2337	15	9	of	of	ADP
ajssms-2337	15	10	immigration	immigration	NOUN
ajssms-2337	15	11	and	and	CCONJ
ajssms-2337	15	12	emigration	emigration	NOUN
ajssms-2337	15	13	department	department	PROPN
ajssms-2337	15	14	of	of	ADP
ajssms-2337	15	15	sri	sri	PROPN
ajssms-2337	15	16	lanka	lanka	PROPN
ajssms-2337	15	17	.	.	PUNCT
ajssms-2337	16	1	asian	asian	PROPN
ajssms-2337	16	2	journal	journal	PROPN
ajssms-2337	16	3	of	of	ADP
ajssms-2337	16	4	social	social	ADJ
ajssms-2337	16	5	sciences	sciences	PROPN
ajssms-2337	16	6	and	and	CCONJ
ajssms-2337	16	7	management	management	NOUN
ajssms-2337	16	8	studies	study	NOUN
ajssms-2337	16	9	,	,	PUNCT
ajssms-2337	16	10	7(4	7(4	NUM
ajssms-2337	16	11	):	):	PUNCT
ajssms-2337	16	12	295	295	NUM
ajssms-2337	16	13	-	-	SYM
ajssms-2337	16	14	300	300	NUM
ajssms-2337	16	15	.	.	PUNCT
ajssms-2337	17	1	history	history	NOUN
ajssms-2337	17	2	:	:	PUNCT
ajssms-2337	17	3	received	receive	VERB
ajssms-2337	17	4	:	:	PUNCT
ajssms-2337	17	5	23	23	NUM
ajssms-2337	17	6	september	september	PROPN
ajssms-2337	17	7	2020	2020	NUM
ajssms-2337	17	8	revised	revise	VERB
ajssms-2337	17	9	:	:	PUNCT
ajssms-2337	17	10	16	16	NUM
ajssms-2337	17	11	october	october	PROPN
ajssms-2337	17	12	2020	2020	NUM
ajssms-2337	17	13	accepted	accept	VERB
ajssms-2337	17	14	:	:	PUNCT
ajssms-2337	17	15	2	2	NUM
ajssms-2337	17	16	november	november	NOUN
ajssms-2337	17	17	2020	2020	NUM
ajssms-2337	17	18	published	publish	VERB
ajssms-2337	17	19	:	:	PUNCT
ajssms-2337	17	20	18	18	NUM
ajssms-2337	17	21	november	november	PROPN
ajssms-2337	17	22	2020	2020	NUM
ajssms-2337	17	23	licensed	license	VERB
ajssms-2337	17	24	:	:	PUNCT
ajssms-2337	17	25	this	this	DET
ajssms-2337	17	26	work	work	NOUN
ajssms-2337	17	27	is	be	AUX
ajssms-2337	17	28	licensed	license	VERB
ajssms-2337	17	29	under	under	ADP
ajssms-2337	17	30	a	a	DET
ajssms-2337	17	31	creative	creative	ADJ
ajssms-2337	17	32	commons	common	NOUN
ajssms-2337	17	33	attribution	attribution	NOUN
ajssms-2337	17	34	3.0	3.0	NUM
ajssms-2337	17	35	license	license	NOUN
ajssms-2337	17	36	publisher	publisher	NOUN
ajssms-2337	17	37	:	:	PUNCT
ajssms-2337	17	38	asian	asian	ADJ
ajssms-2337	17	39	online	online	PROPN
ajssms-2337	17	40	journal	journal	PROPN
ajssms-2337	17	41	publishing	publishing	NOUN
ajssms-2337	17	42	group	group	NOUN
ajssms-2337	17	43	acknowledgement	acknowledgement	NOUN
ajssms-2337	17	44	:	:	PUNCT
ajssms-2337	17	45	both	both	DET
ajssms-2337	17	46	authors	author	NOUN
ajssms-2337	17	47	contributed	contribute	VERB
ajssms-2337	17	48	to	to	ADP
ajssms-2337	17	49	the	the	DET
ajssms-2337	17	50	conception	conception	NOUN
ajssms-2337	17	51	and	and	CCONJ
ajssms-2337	17	52	design	design	NOUN
ajssms-2337	17	53	of	of	ADP
ajssms-2337	17	54	the	the	DET
ajssms-2337	17	55	study	study	NOUN
ajssms-2337	17	56	.	.	PUNCT
ajssms-2337	18	1	funding	funding	NOUN
ajssms-2337	18	2	:	:	PUNCT
ajssms-2337	18	3	this	this	DET
ajssms-2337	18	4	study	study	NOUN
ajssms-2337	18	5	received	receive	VERB
ajssms-2337	18	6	no	no	DET
ajssms-2337	18	7	specific	specific	ADJ
ajssms-2337	18	8	financial	financial	ADJ
ajssms-2337	18	9	support	support	NOUN
ajssms-2337	18	10	.	.	PUNCT
ajssms-2337	19	1	competing	compete	VERB
ajssms-2337	19	2	interests	interest	NOUN
ajssms-2337	19	3	:	:	PUNCT
ajssms-2337	19	4	the	the	DET
ajssms-2337	19	5	authors	author	NOUN
ajssms-2337	19	6	declare	declare	VERB
ajssms-2337	19	7	that	that	SCONJ
ajssms-2337	19	8	they	they	PRON
ajssms-2337	19	9	have	have	VERB
ajssms-2337	19	10	no	no	DET
ajssms-2337	19	11	conflict	conflict	NOUN
ajssms-2337	19	12	of	of	ADP
ajssms-2337	19	13	interests	interest	NOUN
ajssms-2337	19	14	.	.	PUNCT
ajssms-2337	20	1	transparency	transparency	NOUN
ajssms-2337	20	2	:	:	PUNCT
ajssms-2337	20	3	the	the	DET
ajssms-2337	20	4	authors	author	NOUN
ajssms-2337	20	5	confirm	confirm	VERB
ajssms-2337	20	6	that	that	SCONJ
ajssms-2337	20	7	the	the	DET
ajssms-2337	20	8	manuscript	manuscript	NOUN
ajssms-2337	20	9	is	be	AUX
ajssms-2337	20	10	an	an	DET
ajssms-2337	20	11	honest	honest	ADJ
ajssms-2337	20	12	,	,	PUNCT
ajssms-2337	20	13	accurate	accurate	ADJ
ajssms-2337	20	14	,	,	PUNCT
ajssms-2337	20	15	and	and	CCONJ
ajssms-2337	20	16	transparent	transparent	ADJ
ajssms-2337	20	17	account	account	NOUN
ajssms-2337	20	18	of	of	ADP
ajssms-2337	20	19	the	the	DET
ajssms-2337	20	20	study	study	NOUN
ajssms-2337	20	21	was	be	AUX
ajssms-2337	20	22	reported	report	VERB
ajssms-2337	20	23	;	;	PUNCT
ajssms-2337	20	24	that	that	SCONJ
ajssms-2337	20	25	no	no	DET
ajssms-2337	20	26	vital	vital	ADJ
ajssms-2337	20	27	features	feature	NOUN
ajssms-2337	20	28	of	of	ADP
ajssms-2337	20	29	the	the	DET
ajssms-2337	20	30	study	study	NOUN
ajssms-2337	20	31	have	have	AUX
ajssms-2337	20	32	been	be	AUX
ajssms-2337	20	33	omitted	omit	VERB
ajssms-2337	20	34	;	;	PUNCT
ajssms-2337	20	35	and	and	CCONJ
ajssms-2337	20	36	that	that	SCONJ
ajssms-2337	20	37	any	any	DET
ajssms-2337	20	38	discrepancies	discrepancy	NOUN
ajssms-2337	20	39	from	from	ADP
ajssms-2337	20	40	the	the	DET
ajssms-2337	20	41	study	study	NOUN
ajssms-2337	20	42	as	as	SCONJ
ajssms-2337	20	43	planned	plan	VERB
ajssms-2337	20	44	have	have	AUX
ajssms-2337	20	45	been	be	AUX
ajssms-2337	20	46	explained	explain	VERB
ajssms-2337	20	47	.	.	PUNCT
ajssms-2337	21	1	ethical	ethical	ADJ
ajssms-2337	21	2	:	:	PUNCT
ajssms-2337	21	3	this	this	DET
ajssms-2337	21	4	study	study	NOUN
ajssms-2337	21	5	follows	follow	VERB
ajssms-2337	21	6	all	all	DET
ajssms-2337	21	7	ethical	ethical	ADJ
ajssms-2337	21	8	practices	practice	NOUN
ajssms-2337	21	9	during	during	ADP
ajssms-2337	21	10	writing	writing	NOUN
ajssms-2337	21	11	.	.	PUNCT
ajssms-2337	22	1	contents	content	NOUN
ajssms-2337	22	2	1	1	NUM
ajssms-2337	22	3	.	.	PUNCT
ajssms-2337	23	1	introduction	introduction	NOUN
ajssms-2337	23	2	....................................................................................................................................................................................	....................................................................................................................................................................................	VERB
ajssms-2337	23	3	296	296	NUM
ajssms-2337	23	4	2	2	NUM
ajssms-2337	23	5	.	.	PUNCT
ajssms-2337	23	6	literature	literature	PROPN
ajssms-2337	23	7	review	review	PROPN
ajssms-2337	23	8	..........................................................................................................................................................................	..........................................................................................................................................................................	PUNCT
ajssms-2337	24	1	296	296	NUM
ajssms-2337	24	2	3	3	NUM
ajssms-2337	24	3	.	.	PUNCT
ajssms-2337	24	4	research	research	NOUN
ajssms-2337	24	5	method	method	NOUN
ajssms-2337	24	6	...........................................................................................................................................................................	...........................................................................................................................................................................	PUNCT
ajssms-2337	24	7	297	297	NUM
ajssms-2337	24	8	4	4	NUM
ajssms-2337	24	9	.	.	PUNCT
ajssms-2337	24	10	results	result	NOUN
ajssms-2337	24	11	..............................................................................................................................................................................................	..............................................................................................................................................................................................	PUNCT
ajssms-2337	24	12	297	297	NUM
ajssms-2337	24	13	5	5	NUM
ajssms-2337	24	14	.	.	PUNCT
ajssms-2337	24	15	conclusion	conclusion	NOUN
ajssms-2337	24	16	.......................................................................................................................................................................................	.......................................................................................................................................................................................	PUNCT
ajssms-2337	25	1	300	300	NUM
ajssms-2337	25	2	references	reference	NOUN
ajssms-2337	25	3	............................................................................................................................................................................................	............................................................................................................................................................................................	VERB
ajssms-2337	26	1	300	300	NUM
ajssms-2337	26	2	http://crossmark.crossref.org/dialog/?doi=10.20448/journal.500.2020.74.295.300&domain=pdf&date_stamp=2017-01-14	http://crossmark.crossref.org/dialog/?doi=10.20448/journal.500.2020.74.295.300&domain=pdf&date_stamp=2017-01-14	NOUN
ajssms-2337	26	3	http://creativecommons.org/licenses/by/3.0/	http://creativecommons.org/licenses/by/3.0/	PROPN
ajssms-2337	26	4	http://creativecommons.org/licenses/by/3.0/	http://creativecommons.org/licenses/by/3.0/	PROPN
ajssms-2337	26	5	https://www.asianonlinejournals.com/index.php/ajssms/article/view/2337	https://www.asianonlinejournals.com/index.php/ajssms/article/view/2337	NUM
ajssms-2337	26	6	https://orcid.org/0000-0001-5796-911x	https://orcid.org/0000-0001-5796-911x	ADJ
ajssms-2337	26	7	https://orcid.org/0000-0002-2123-5832	https://orcid.org/0000-0002-2123-5832	PROPN
ajssms-2337	26	8	asian	asian	ADJ
ajssms-2337	26	9	journal	journal	NOUN
ajssms-2337	26	10	of	of	ADP
ajssms-2337	26	11	social	social	ADJ
ajssms-2337	26	12	sciences	sciences	PROPN
ajssms-2337	26	13	and	and	CCONJ
ajssms-2337	26	14	management	management	NOUN
ajssms-2337	26	15	studies	study	NOUN
ajssms-2337	26	16	,	,	PUNCT
ajssms-2337	26	17	2020	2020	NUM
ajssms-2337	26	18	,	,	PUNCT
ajssms-2337	26	19	7(4	7(4	NUM
ajssms-2337	26	20	):	):	PUNCT
ajssms-2337	26	21	295	295	NUM
ajssms-2337	26	22	-	-	SYM
ajssms-2337	26	23	300	300	NUM
ajssms-2337	26	24	296	296	NUM
ajssms-2337	26	25	©	©	PROPN
ajssms-2337	26	26	2020	2020	NUM
ajssms-2337	26	27	by	by	ADP
ajssms-2337	26	28	the	the	DET
ajssms-2337	26	29	authors	author	NOUN
ajssms-2337	26	30	;	;	PUNCT
ajssms-2337	26	31	licensee	licensee	PROPN
ajssms-2337	26	32	asian	asian	ADJ
ajssms-2337	26	33	online	online	PROPN
ajssms-2337	26	34	journal	journal	PROPN
ajssms-2337	26	35	publishing	publishing	NOUN
ajssms-2337	26	36	group	group	NOUN
ajssms-2337	26	37	contribution	contribution	NOUN
ajssms-2337	26	38	of	of	ADP
ajssms-2337	26	39	this	this	DET
ajssms-2337	26	40	paper	paper	NOUN
ajssms-2337	26	41	to	to	ADP
ajssms-2337	26	42	the	the	DET
ajssms-2337	26	43	literature	literature	NOUN
ajssms-2337	26	44	the	the	DET
ajssms-2337	26	45	contribution	contribution	NOUN
ajssms-2337	26	46	of	of	ADP
ajssms-2337	26	47	this	this	DET
ajssms-2337	26	48	paper	paper	NOUN
ajssms-2337	26	49	can	can	AUX
ajssms-2337	26	50	be	be	AUX
ajssms-2337	26	51	explained	explain	VERB
ajssms-2337	26	52	in	in	ADP
ajssms-2337	26	53	two	two	NUM
ajssms-2337	26	54	ways	way	NOUN
ajssms-2337	26	55	;	;	PUNCT
ajssms-2337	26	56	sharing	share	VERB
ajssms-2337	26	57	the	the	DET
ajssms-2337	26	58	experience	experience	NOUN
ajssms-2337	26	59	of	of	ADP
ajssms-2337	26	60	implementing	implement	VERB
ajssms-2337	26	61	the	the	DET
ajssms-2337	26	62	digitalization	digitalization	NOUN
ajssms-2337	26	63	process	process	NOUN
ajssms-2337	26	64	in	in	ADP
ajssms-2337	26	65	a	a	DET
ajssms-2337	26	66	public	public	ADJ
ajssms-2337	26	67	sector	sector	NOUN
ajssms-2337	26	68	institute	institute	NOUN
ajssms-2337	26	69	in	in	ADP
ajssms-2337	26	70	a	a	DET
ajssms-2337	26	71	developing	develop	VERB
ajssms-2337	26	72	country	country	NOUN
ajssms-2337	26	73	and	and	CCONJ
ajssms-2337	26	74	the	the	DET
ajssms-2337	26	75	lessons	lesson	NOUN
ajssms-2337	26	76	gained	gain	VERB
ajssms-2337	26	77	through	through	ADP
ajssms-2337	26	78	the	the	DET
ajssms-2337	26	79	digitalization	digitalization	NOUN
ajssms-2337	26	80	process	process	NOUN
ajssms-2337	26	81	.	.	PUNCT
ajssms-2337	27	1	1	1	X
ajssms-2337	27	2	.	.	X
ajssms-2337	27	3	introduction	introduction	NOUN
ajssms-2337	27	4	harshly	harshly	ADV
ajssms-2337	27	5	impacted	impact	VERB
ajssms-2337	27	6	covid-19	covid-19	PROPN
ajssms-2337	27	7	pandemic	pandemic	ADJ
ajssms-2337	27	8	today	today	NOUN
ajssms-2337	27	9	insists	insist	VERB
ajssms-2337	27	10	the	the	DET
ajssms-2337	27	11	organizations	organization	NOUN
ajssms-2337	27	12	and	and	CCONJ
ajssms-2337	27	13	citizens	citizen	NOUN
ajssms-2337	27	14	across	across	ADP
ajssms-2337	27	15	the	the	DET
ajssms-2337	27	16	globe	globe	NOUN
ajssms-2337	27	17	to	to	PART
ajssms-2337	27	18	restrict	restrict	VERB
ajssms-2337	27	19	their	their	PRON
ajssms-2337	27	20	physical	physical	ADJ
ajssms-2337	27	21	contacts	contact	NOUN
ajssms-2337	27	22	with	with	ADP
ajssms-2337	27	23	others	other	NOUN
ajssms-2337	27	24	.	.	PUNCT
ajssms-2337	28	1	alternatively	alternatively	ADV
ajssms-2337	28	2	,	,	PUNCT
ajssms-2337	28	3	it	it	PRON
ajssms-2337	28	4	encourages	encourage	VERB
ajssms-2337	28	5	people	people	NOUN
ajssms-2337	28	6	to	to	PART
ajssms-2337	28	7	continue	continue	VERB
ajssms-2337	28	8	their	their	PRON
ajssms-2337	28	9	personal	personal	ADJ
ajssms-2337	28	10	and	and	CCONJ
ajssms-2337	28	11	professional	professional	ADJ
ajssms-2337	28	12	work	work	NOUN
ajssms-2337	28	13	through	through	ADP
ajssms-2337	28	14	the	the	DET
ajssms-2337	28	15	digital	digital	ADJ
ajssms-2337	28	16	platforms	platform	NOUN
ajssms-2337	28	17	.	.	PUNCT
ajssms-2337	29	1	for	for	ADP
ajssms-2337	29	2	examples	example	NOUN
ajssms-2337	29	3	work	work	VERB
ajssms-2337	29	4	from	from	ADP
ajssms-2337	29	5	home	home	NOUN
ajssms-2337	29	6	,	,	PUNCT
ajssms-2337	29	7	online	online	ADJ
ajssms-2337	29	8	shopping	shopping	NOUN
ajssms-2337	29	9	,	,	PUNCT
ajssms-2337	29	10	virtual	virtual	ADJ
ajssms-2337	29	11	meetings	meeting	NOUN
ajssms-2337	29	12	,	,	PUNCT
ajssms-2337	29	13	webinars	webinar	NOUN
ajssms-2337	29	14	have	have	AUX
ajssms-2337	29	15	become	become	VERB
ajssms-2337	29	16	common	common	ADJ
ajssms-2337	29	17	digital	digital	ADJ
ajssms-2337	29	18	platforms	platform	NOUN
ajssms-2337	29	19	which	which	PRON
ajssms-2337	29	20	people	people	NOUN
ajssms-2337	29	21	are	be	AUX
ajssms-2337	29	22	interacting	interact	VERB
ajssms-2337	29	23	with	with	ADP
ajssms-2337	29	24	their	their	PRON
ajssms-2337	29	25	fellow	fellow	ADJ
ajssms-2337	29	26	workers	worker	NOUN
ajssms-2337	29	27	and	and	CCONJ
ajssms-2337	29	28	organizations	organization	NOUN
ajssms-2337	29	29	.	.	PUNCT
ajssms-2337	30	1	not	not	PART
ajssms-2337	30	2	only	only	ADV
ajssms-2337	30	3	the	the	DET
ajssms-2337	30	4	private	private	ADJ
ajssms-2337	30	5	sector	sector	NOUN
ajssms-2337	30	6	institutes	institutes	NOUN
ajssms-2337	30	7	but	but	CCONJ
ajssms-2337	30	8	also	also	ADV
ajssms-2337	30	9	the	the	DET
ajssms-2337	30	10	public	public	ADJ
ajssms-2337	30	11	sector	sector	NOUN
ajssms-2337	30	12	can	can	AUX
ajssms-2337	30	13	make	make	VERB
ajssms-2337	30	14	use	use	VERB
ajssms-2337	30	15	this	this	DET
ajssms-2337	30	16	given	give	VERB
ajssms-2337	30	17	opportunity	opportunity	NOUN
ajssms-2337	30	18	by	by	ADP
ajssms-2337	30	19	lunching	lunching	NOUN
ajssms-2337	30	20	digitalization	digitalization	NOUN
ajssms-2337	30	21	initiatives	initiative	NOUN
ajssms-2337	30	22	under	under	ADP
ajssms-2337	30	23	its	its	PRON
ajssms-2337	30	24	e	e	ADJ
ajssms-2337	30	25	-	-	NOUN
ajssms-2337	30	26	government	government	ADJ
ajssms-2337	30	27	agenda	agenda	NOUN
ajssms-2337	30	28	.	.	PUNCT
ajssms-2337	31	1	these	these	DET
ajssms-2337	31	2	emerging	emerge	VERB
ajssms-2337	31	3	digital	digital	ADJ
ajssms-2337	31	4	technologies	technology	NOUN
ajssms-2337	31	5	improve	improve	VERB
ajssms-2337	31	6	service	service	NOUN
ajssms-2337	31	7	efficiency	efficiency	NOUN
ajssms-2337	31	8	and	and	CCONJ
ajssms-2337	31	9	quality	quality	NOUN
ajssms-2337	31	10	which	which	PRON
ajssms-2337	31	11	are	be	AUX
ajssms-2337	31	12	the	the	DET
ajssms-2337	31	13	primary	primary	ADJ
ajssms-2337	31	14	goals	goal	NOUN
ajssms-2337	31	15	of	of	ADP
ajssms-2337	31	16	digital	digital	ADJ
ajssms-2337	31	17	government	government	NOUN
ajssms-2337	31	18	(	(	PUNCT
ajssms-2337	31	19	layne	layne	PROPN
ajssms-2337	31	20	&	&	CCONJ
ajssms-2337	31	21	lee	lee	PROPN
ajssms-2337	31	22	,	,	PUNCT
ajssms-2337	31	23	2001	2001	NUM
ajssms-2337	31	24	)	)	PUNCT
ajssms-2337	31	25	.	.	PUNCT
ajssms-2337	32	1	further	far	ADV
ajssms-2337	32	2	,	,	PUNCT
ajssms-2337	32	3	the	the	DET
ajssms-2337	32	4	adaptation	adaptation	NOUN
ajssms-2337	32	5	of	of	ADP
ajssms-2337	32	6	digital	digital	ADJ
ajssms-2337	32	7	technologies	technology	NOUN
ajssms-2337	32	8	in	in	ADP
ajssms-2337	32	9	recent	recent	ADJ
ajssms-2337	32	10	decades	decade	NOUN
ajssms-2337	32	11	leads	lead	VERB
ajssms-2337	32	12	public	public	ADJ
ajssms-2337	32	13	sector	sector	NOUN
ajssms-2337	32	14	organizations	organization	NOUN
ajssms-2337	32	15	to	to	PART
ajssms-2337	32	16	innovate	innovate	VERB
ajssms-2337	32	17	and	and	CCONJ
ajssms-2337	32	18	tap	tap	VERB
ajssms-2337	32	19	potentials	potential	NOUN
ajssms-2337	32	20	.	.	PUNCT
ajssms-2337	33	1	hence	hence	ADV
ajssms-2337	33	2	,	,	PUNCT
ajssms-2337	33	3	researching	research	VERB
ajssms-2337	33	4	on	on	ADP
ajssms-2337	33	5	public	public	ADJ
ajssms-2337	33	6	sector	sector	NOUN
ajssms-2337	33	7	digitalization	digitalization	NOUN
ajssms-2337	33	8	initiatives	initiative	NOUN
ajssms-2337	33	9	and	and	CCONJ
ajssms-2337	33	10	revisiting	revisit	VERB
ajssms-2337	33	11	the	the	DET
ajssms-2337	33	12	lessons	lesson	NOUN
ajssms-2337	33	13	learnt	learn	VERB
ajssms-2337	33	14	has	have	AUX
ajssms-2337	33	15	become	become	VERB
ajssms-2337	33	16	an	an	DET
ajssms-2337	33	17	ardent	ardent	ADJ
ajssms-2337	33	18	need	need	NOUN
ajssms-2337	33	19	today	today	NOUN
ajssms-2337	33	20	,	,	PUNCT
ajssms-2337	33	21	particularly	particularly	ADV
ajssms-2337	33	22	in	in	ADP
ajssms-2337	33	23	the	the	DET
ajssms-2337	33	24	developing	develop	VERB
ajssms-2337	33	25	country	country	NOUN
ajssms-2337	33	26	context	context	VERB
ajssms-2337	33	27	.	.	PUNCT
ajssms-2337	34	1	the	the	DET
ajssms-2337	34	2	digital	digital	ADJ
ajssms-2337	34	3	transformation	transformation	NOUN
ajssms-2337	34	4	in	in	ADP
ajssms-2337	34	5	sri	sri	PROPN
ajssms-2337	34	6	lanka	lanka	PROPN
ajssms-2337	34	7	dated	date	VERB
ajssms-2337	34	8	back	back	ADV
ajssms-2337	34	9	to	to	ADP
ajssms-2337	34	10	1980s	1980	NOUN
ajssms-2337	34	11	along	along	ADP
ajssms-2337	34	12	with	with	ADP
ajssms-2337	34	13	the	the	DET
ajssms-2337	34	14	use	use	NOUN
ajssms-2337	34	15	of	of	ADP
ajssms-2337	34	16	personal	personal	ADJ
ajssms-2337	34	17	computers	computer	NOUN
ajssms-2337	34	18	in	in	ADP
ajssms-2337	34	19	the	the	DET
ajssms-2337	34	20	offices	office	NOUN
ajssms-2337	34	21	.	.	PUNCT
ajssms-2337	35	1	consequently	consequently	ADV
ajssms-2337	35	2	,	,	PUNCT
ajssms-2337	35	3	rapid	rapid	ADJ
ajssms-2337	35	4	use	use	NOUN
ajssms-2337	35	5	of	of	ADP
ajssms-2337	35	6	mobile	mobile	ADJ
ajssms-2337	35	7	phones	phone	NOUN
ajssms-2337	35	8	in	in	ADP
ajssms-2337	35	9	the	the	DET
ajssms-2337	35	10	country	country	NOUN
ajssms-2337	35	11	accelerated	accelerate	VERB
ajssms-2337	35	12	this	this	DET
ajssms-2337	35	13	process	process	NOUN
ajssms-2337	35	14	at	at	ADP
ajssms-2337	35	15	a	a	DET
ajssms-2337	35	16	higher	high	ADJ
ajssms-2337	35	17	pace	pace	NOUN
ajssms-2337	35	18	in	in	ADP
ajssms-2337	35	19	last	last	ADJ
ajssms-2337	35	20	decade	decade	NOUN
ajssms-2337	35	21	.	.	PUNCT
ajssms-2337	36	1	the	the	DET
ajssms-2337	36	2	government	government	NOUN
ajssms-2337	36	3	of	of	ADP
ajssms-2337	36	4	sri	sri	PROPN
ajssms-2337	36	5	lanka	lanka	PROPN
ajssms-2337	36	6	was	be	AUX
ajssms-2337	36	7	planning	plan	VERB
ajssms-2337	36	8	to	to	PART
ajssms-2337	36	9	re	re	VERB
ajssms-2337	36	10	-	-	VERB
ajssms-2337	36	11	engineer	engineer	VERB
ajssms-2337	36	12	the	the	DET
ajssms-2337	36	13	public	public	ADJ
ajssms-2337	36	14	sector	sector	NOUN
ajssms-2337	36	15	by	by	ADP
ajssms-2337	36	16	adopting	adopt	VERB
ajssms-2337	36	17	information	information	NOUN
ajssms-2337	36	18	communication	communication	NOUN
ajssms-2337	36	19	technology	technology	NOUN
ajssms-2337	36	20	under	under	ADP
ajssms-2337	36	21	the	the	DET
ajssms-2337	36	22	‘	'	PUNCT
ajssms-2337	36	23	e	e	ADJ
ajssms-2337	36	24	-	-	ADJ
ajssms-2337	36	25	sri	sri	ADJ
ajssms-2337	36	26	lanka	lanka	PROPN
ajssms-2337	36	27	’	'	PUNCT
ajssms-2337	36	28	project	project	NOUN
ajssms-2337	36	29	.	.	PUNCT
ajssms-2337	37	1	the	the	DET
ajssms-2337	37	2	information	information	NOUN
ajssms-2337	37	3	and	and	CCONJ
ajssms-2337	37	4	communication	communication	NOUN
ajssms-2337	37	5	technology	technology	NOUN
ajssms-2337	37	6	agency	agency	NOUN
ajssms-2337	37	7	in	in	ADP
ajssms-2337	37	8	sri	sri	PROPN
ajssms-2337	37	9	lanka	lanka	PROPN
ajssms-2337	37	10	has	have	AUX
ajssms-2337	37	11	served	serve	VERB
ajssms-2337	37	12	as	as	ADP
ajssms-2337	37	13	the	the	DET
ajssms-2337	37	14	data	data	NOUN
ajssms-2337	37	15	collector	collector	NOUN
ajssms-2337	37	16	for	for	ADP
ajssms-2337	37	17	many	many	ADJ
ajssms-2337	37	18	public	public	ADJ
ajssms-2337	37	19	sector	sector	NOUN
ajssms-2337	37	20	organizations	organization	NOUN
ajssms-2337	37	21	up	up	ADP
ajssms-2337	37	22	until	until	ADP
ajssms-2337	37	23	recent	recent	ADJ
ajssms-2337	37	24	and	and	CCONJ
ajssms-2337	37	25	then	then	ADV
ajssms-2337	37	26	realized	realize	VERB
ajssms-2337	37	27	the	the	DET
ajssms-2337	37	28	strategic	strategic	ADJ
ajssms-2337	37	29	importance	importance	NOUN
ajssms-2337	37	30	of	of	ADP
ajssms-2337	37	31	having	have	VERB
ajssms-2337	37	32	an	an	DET
ajssms-2337	37	33	integrated	integrated	ADJ
ajssms-2337	37	34	e	e	NOUN
ajssms-2337	37	35	-	-	NOUN
ajssms-2337	37	36	government	government	ADJ
ajssms-2337	37	37	system	system	NOUN
ajssms-2337	37	38	for	for	ADP
ajssms-2337	37	39	public	public	ADJ
ajssms-2337	37	40	sector	sector	NOUN
ajssms-2337	37	41	organizations	organization	NOUN
ajssms-2337	37	42	such	such	ADJ
ajssms-2337	37	43	as	as	ADP
ajssms-2337	37	44	registering	register	VERB
ajssms-2337	37	45	people	people	NOUN
ajssms-2337	37	46	,	,	PUNCT
ajssms-2337	37	47	immigration	immigration	NOUN
ajssms-2337	37	48	and	and	CCONJ
ajssms-2337	37	49	emigration	emigration	NOUN
ajssms-2337	37	50	,	,	PUNCT
ajssms-2337	37	51	elections	election	NOUN
ajssms-2337	37	52	,	,	PUNCT
ajssms-2337	37	53	census	census	NOUN
ajssms-2337	37	54	and	and	CCONJ
ajssms-2337	37	55	statistics	statistic	NOUN
ajssms-2337	37	56	,	,	PUNCT
ajssms-2337	37	57	and	and	CCONJ
ajssms-2337	37	58	pensions	pension	NOUN
ajssms-2337	37	59	(	(	PUNCT
ajssms-2337	37	60	gunawardene	gunawardene	ADJ
ajssms-2337	37	61	,	,	PUNCT
ajssms-2337	37	62	2017	2017	NUM
ajssms-2337	37	63	)	)	PUNCT
ajssms-2337	37	64	.	.	PUNCT
ajssms-2337	38	1	1.1	1.1	NUM
ajssms-2337	38	2	.	.	PUNCT
ajssms-2337	39	1	problem	problem	NOUN
ajssms-2337	39	2	statement	statement	NOUN
ajssms-2337	39	3	the	the	DET
ajssms-2337	39	4	immigration	immigration	NOUN
ajssms-2337	39	5	and	and	CCONJ
ajssms-2337	39	6	emigration	emigration	NOUN
ajssms-2337	39	7	department	department	PROPN
ajssms-2337	39	8	of	of	ADP
ajssms-2337	39	9	sri	sri	PROPN
ajssms-2337	39	10	lanka	lanka	PROPN
ajssms-2337	39	11	(	(	PUNCT
ajssms-2337	39	12	iedsl	iedsl	PROPN
ajssms-2337	39	13	)	)	PUNCT
ajssms-2337	39	14	is	be	AUX
ajssms-2337	39	15	one	one	NUM
ajssms-2337	39	16	of	of	ADP
ajssms-2337	39	17	the	the	DET
ajssms-2337	39	18	government	government	NOUN
ajssms-2337	39	19	organizations	organization	NOUN
ajssms-2337	39	20	which	which	PRON
ajssms-2337	39	21	has	have	AUX
ajssms-2337	39	22	successfully	successfully	ADV
ajssms-2337	39	23	implemented	implement	VERB
ajssms-2337	39	24	an	an	DET
ajssms-2337	39	25	end	end	NOUN
ajssms-2337	39	26	-	-	PUNCT
ajssms-2337	39	27	to	to	ADP
ajssms-2337	39	28	-	-	PUNCT
ajssms-2337	39	29	end	end	NOUN
ajssms-2337	39	30	digitalization	digitalization	NOUN
ajssms-2337	39	31	and	and	CCONJ
ajssms-2337	39	32	sustain	sustain	VERB
ajssms-2337	39	33	service	service	NOUN
ajssms-2337	39	34	efficiency	efficiency	NOUN
ajssms-2337	39	35	.	.	PUNCT
ajssms-2337	40	1	the	the	DET
ajssms-2337	40	2	need	need	NOUN
ajssms-2337	40	3	for	for	ADP
ajssms-2337	40	4	digitalization	digitalization	NOUN
ajssms-2337	40	5	in	in	ADP
ajssms-2337	40	6	iedsl	iedsl	NOUN
ajssms-2337	40	7	identified	identify	VERB
ajssms-2337	40	8	by	by	ADP
ajssms-2337	40	9	its	its	PRON
ajssms-2337	40	10	leadership	leadership	NOUN
ajssms-2337	40	11	in	in	ADP
ajssms-2337	40	12	2002	2002	NUM
ajssms-2337	40	13	with	with	ADP
ajssms-2337	40	14	a	a	DET
ajssms-2337	40	15	dual	dual	ADJ
ajssms-2337	40	16	intention	intention	NOUN
ajssms-2337	40	17	of	of	ADP
ajssms-2337	40	18	curbing	curb	VERB
ajssms-2337	40	19	the	the	DET
ajssms-2337	40	20	corruptive	corruptive	ADJ
ajssms-2337	40	21	practices	practice	NOUN
ajssms-2337	40	22	that	that	PRON
ajssms-2337	40	23	results	result	VERB
ajssms-2337	40	24	inefficiency	inefficiency	NOUN
ajssms-2337	40	25	as	as	ADV
ajssms-2337	40	26	well	well	ADV
ajssms-2337	40	27	as	as	ADP
ajssms-2337	40	28	meeting	meet	VERB
ajssms-2337	40	29	the	the	DET
ajssms-2337	40	30	international	international	ADJ
ajssms-2337	40	31	standards	standard	NOUN
ajssms-2337	40	32	of	of	ADP
ajssms-2337	40	33	service	service	NOUN
ajssms-2337	40	34	quality	quality	NOUN
ajssms-2337	40	35	.	.	PUNCT
ajssms-2337	41	1	previously	previously	ADV
ajssms-2337	41	2	,	,	PUNCT
ajssms-2337	41	3	the	the	DET
ajssms-2337	41	4	iedsl	iedsl	NOUN
ajssms-2337	41	5	operated	operate	VERB
ajssms-2337	41	6	through	through	ADP
ajssms-2337	41	7	a	a	DET
ajssms-2337	41	8	decentralized	decentralized	ADJ
ajssms-2337	41	9	channel	channel	NOUN
ajssms-2337	41	10	in	in	ADP
ajssms-2337	41	11	which	which	PRON
ajssms-2337	41	12	the	the	DET
ajssms-2337	41	13	divisional	divisional	ADJ
ajssms-2337	41	14	secretariats	secretariat	NOUN
ajssms-2337	41	15	located	locate	VERB
ajssms-2337	41	16	in	in	ADP
ajssms-2337	41	17	districts	district	NOUN
ajssms-2337	41	18	served	serve	VERB
ajssms-2337	41	19	as	as	ADP
ajssms-2337	41	20	the	the	DET
ajssms-2337	41	21	agent	agent	NOUN
ajssms-2337	41	22	of	of	ADP
ajssms-2337	41	23	receiving	receive	VERB
ajssms-2337	41	24	passport	passport	NOUN
ajssms-2337	41	25	applications	application	NOUN
ajssms-2337	41	26	from	from	ADP
ajssms-2337	41	27	citizens	citizen	NOUN
ajssms-2337	41	28	.	.	PUNCT
ajssms-2337	42	1	it	it	PRON
ajssms-2337	42	2	has	have	AUX
ajssms-2337	42	3	been	be	AUX
ajssms-2337	42	4	forwarded	forward	VERB
ajssms-2337	42	5	to	to	ADP
ajssms-2337	42	6	the	the	DET
ajssms-2337	42	7	iedsl	iedsl	NOUN
ajssms-2337	42	8	to	to	PART
ajssms-2337	42	9	register	register	VERB
ajssms-2337	42	10	and	and	CCONJ
ajssms-2337	42	11	issue	issue	VERB
ajssms-2337	42	12	the	the	DET
ajssms-2337	42	13	passport	passport	NOUN
ajssms-2337	42	14	.	.	PUNCT
ajssms-2337	43	1	it	it	PRON
ajssms-2337	43	2	is	be	AUX
ajssms-2337	43	3	a	a	DET
ajssms-2337	43	4	time	time	NOUN
ajssms-2337	43	5	-	-	PUNCT
ajssms-2337	43	6	consuming	consume	VERB
ajssms-2337	43	7	lengthy	lengthy	ADJ
ajssms-2337	43	8	process	process	NOUN
ajssms-2337	43	9	and	and	CCONJ
ajssms-2337	43	10	rate	rate	NOUN
ajssms-2337	43	11	of	of	ADP
ajssms-2337	43	12	application	application	NOUN
ajssms-2337	43	13	rejection	rejection	NOUN
ajssms-2337	43	14	is	be	AUX
ajssms-2337	43	15	quite	quite	ADV
ajssms-2337	43	16	higher	high	ADJ
ajssms-2337	43	17	due	due	ADJ
ajssms-2337	43	18	to	to	ADP
ajssms-2337	43	19	incomplete	incomplete	ADJ
ajssms-2337	43	20	application	application	NOUN
ajssms-2337	43	21	.	.	PUNCT
ajssms-2337	44	1	further	far	ADV
ajssms-2337	44	2	,	,	PUNCT
ajssms-2337	44	3	the	the	DET
ajssms-2337	44	4	submission	submission	NOUN
ajssms-2337	44	5	of	of	ADP
ajssms-2337	44	6	the	the	DET
ajssms-2337	44	7	applicants	applicant	NOUN
ajssms-2337	44	8	’	'	PUNCT
ajssms-2337	44	9	photographs	photograph	NOUN
ajssms-2337	44	10	was	be	AUX
ajssms-2337	44	11	a	a	DET
ajssms-2337	44	12	manual	manual	ADJ
ajssms-2337	44	13	process	process	NOUN
ajssms-2337	44	14	.	.	PUNCT
ajssms-2337	45	1	it	it	PRON
ajssms-2337	45	2	leads	lead	VERB
ajssms-2337	45	3	to	to	ADP
ajssms-2337	45	4	forgeries	forgery	NOUN
ajssms-2337	45	5	in	in	ADP
ajssms-2337	45	6	passport	passport	NOUN
ajssms-2337	45	7	applications	application	NOUN
ajssms-2337	45	8	and	and	CCONJ
ajssms-2337	45	9	challenging	challenge	VERB
ajssms-2337	45	10	to	to	PART
ajssms-2337	45	11	trace	trace	VERB
ajssms-2337	45	12	the	the	DET
ajssms-2337	45	13	falsification	falsification	NOUN
ajssms-2337	45	14	by	by	ADP
ajssms-2337	45	15	iedsl	iedsl	NOUN
ajssms-2337	45	16	.	.	PUNCT
ajssms-2337	46	1	these	these	DET
ajssms-2337	46	2	challenges	challenge	NOUN
ajssms-2337	46	3	were	be	AUX
ajssms-2337	46	4	more	more	ADV
ajssms-2337	46	5	complicated	complicated	ADJ
ajssms-2337	46	6	along	along	ADP
ajssms-2337	46	7	with	with	ADP
ajssms-2337	46	8	the	the	DET
ajssms-2337	46	9	prevalence	prevalence	NOUN
ajssms-2337	46	10	of	of	ADP
ajssms-2337	46	11	overlapping	overlap	VERB
ajssms-2337	46	12	yet	yet	ADV
ajssms-2337	46	13	defragmented	defragmented	ADJ
ajssms-2337	46	14	authorities	authority	NOUN
ajssms-2337	46	15	of	of	ADP
ajssms-2337	46	16	public	public	ADJ
ajssms-2337	46	17	sector	sector	NOUN
ajssms-2337	46	18	organizations	organization	NOUN
ajssms-2337	46	19	.	.	PUNCT
ajssms-2337	47	1	for	for	ADP
ajssms-2337	47	2	instance	instance	NOUN
ajssms-2337	47	3	,	,	PUNCT
ajssms-2337	47	4	the	the	DET
ajssms-2337	47	5	iedsl	iedsl	NOUN
ajssms-2337	47	6	has	have	VERB
ajssms-2337	47	7	to	to	PART
ajssms-2337	47	8	verify	verify	VERB
ajssms-2337	47	9	the	the	DET
ajssms-2337	47	10	registration	registration	NOUN
ajssms-2337	47	11	of	of	ADP
ajssms-2337	47	12	birth	birth	NOUN
ajssms-2337	47	13	of	of	ADP
ajssms-2337	47	14	applicants	applicant	NOUN
ajssms-2337	47	15	and	and	CCONJ
ajssms-2337	47	16	their	their	PRON
ajssms-2337	47	17	national	national	ADJ
ajssms-2337	47	18	identity	identity	NOUN
ajssms-2337	47	19	card	card	NOUN
ajssms-2337	47	20	.	.	PUNCT
ajssms-2337	48	1	these	these	DET
ajssms-2337	48	2	details	detail	NOUN
ajssms-2337	48	3	are	be	AUX
ajssms-2337	48	4	administrated	administrate	VERB
ajssms-2337	48	5	by	by	ADP
ajssms-2337	48	6	two	two	NUM
ajssms-2337	48	7	different	different	ADJ
ajssms-2337	48	8	public	public	ADJ
ajssms-2337	48	9	organizations	organization	NOUN
ajssms-2337	48	10	namely	namely	ADV
ajssms-2337	48	11	,	,	PUNCT
ajssms-2337	48	12	registrar	registrar	NOUN
ajssms-2337	48	13	general	general	NOUN
ajssms-2337	48	14	's	's	PART
ajssms-2337	48	15	department	department	NOUN
ajssms-2337	48	16	and	and	CCONJ
ajssms-2337	48	17	department	department	NOUN
ajssms-2337	48	18	for	for	ADP
ajssms-2337	48	19	registration	registration	NOUN
ajssms-2337	48	20	of	of	ADP
ajssms-2337	48	21	persons	person	NOUN
ajssms-2337	48	22	.	.	PUNCT
ajssms-2337	49	1	it	it	PRON
ajssms-2337	49	2	calls	call	VERB
ajssms-2337	49	3	for	for	ADP
ajssms-2337	49	4	high	high	ADJ
ajssms-2337	49	5	level	level	NOUN
ajssms-2337	49	6	of	of	ADP
ajssms-2337	49	7	coordination	coordination	NOUN
ajssms-2337	49	8	between	between	ADP
ajssms-2337	49	9	these	these	DET
ajssms-2337	49	10	organizations	organization	NOUN
ajssms-2337	49	11	,	,	PUNCT
ajssms-2337	49	12	in	in	ADP
ajssms-2337	49	13	order	order	NOUN
ajssms-2337	49	14	to	to	PART
ajssms-2337	49	15	minimize	minimize	VERB
ajssms-2337	49	16	forgeries	forgery	NOUN
ajssms-2337	49	17	.	.	PUNCT
ajssms-2337	50	1	the	the	DET
ajssms-2337	50	2	manual	manual	ADJ
ajssms-2337	50	3	administration	administration	NOUN
ajssms-2337	50	4	of	of	ADP
ajssms-2337	50	5	applicants	applicant	NOUN
ajssms-2337	50	6	’	'	PUNCT
ajssms-2337	50	7	photographs	photograph	NOUN
ajssms-2337	50	8	was	be	AUX
ajssms-2337	50	9	misused	misuse	VERB
ajssms-2337	50	10	by	by	ADP
ajssms-2337	50	11	certain	certain	ADJ
ajssms-2337	50	12	local	local	ADJ
ajssms-2337	50	13	groups	group	NOUN
ajssms-2337	50	14	to	to	PART
ajssms-2337	50	15	facilitate	facilitate	VERB
ajssms-2337	50	16	criminals	criminal	NOUN
ajssms-2337	50	17	and	and	CCONJ
ajssms-2337	50	18	culprits	culprit	NOUN
ajssms-2337	50	19	to	to	PART
ajssms-2337	50	20	obtain	obtain	VERB
ajssms-2337	50	21	forged	forge	VERB
ajssms-2337	50	22	passports	passport	NOUN
ajssms-2337	50	23	.	.	PUNCT
ajssms-2337	51	1	at	at	ADP
ajssms-2337	51	2	the	the	DET
ajssms-2337	51	3	very	very	ADJ
ajssms-2337	51	4	beginning	beginning	NOUN
ajssms-2337	51	5	,	,	PUNCT
ajssms-2337	51	6	it	it	PRON
ajssms-2337	51	7	was	be	AUX
ajssms-2337	51	8	challenging	challenge	VERB
ajssms-2337	51	9	the	the	DET
ajssms-2337	51	10	transformation	transformation	NOUN
ajssms-2337	51	11	of	of	ADP
ajssms-2337	51	12	traditional	traditional	ADJ
ajssms-2337	51	13	public	public	ADJ
ajssms-2337	51	14	service	service	NOUN
ajssms-2337	51	15	into	into	ADP
ajssms-2337	51	16	digitalization	digitalization	NOUN
ajssms-2337	51	17	.	.	PUNCT
ajssms-2337	52	1	the	the	DET
ajssms-2337	52	2	adoption	adoption	NOUN
ajssms-2337	52	3	of	of	ADP
ajssms-2337	52	4	digitalization	digitalization	NOUN
ajssms-2337	52	5	process	process	NOUN
ajssms-2337	52	6	enabled	enable	VERB
ajssms-2337	52	7	the	the	DET
ajssms-2337	52	8	iedsl	iedsl	NOUN
ajssms-2337	52	9	to	to	PART
ajssms-2337	52	10	use	use	VERB
ajssms-2337	52	11	new	new	ADJ
ajssms-2337	52	12	technologies	technology	NOUN
ajssms-2337	52	13	to	to	PART
ajssms-2337	52	14	serve	serve	VERB
ajssms-2337	52	15	citizen	citizen	NOUN
ajssms-2337	52	16	and	and	CCONJ
ajssms-2337	52	17	businesses	business	NOUN
ajssms-2337	52	18	efficiently	efficiently	ADV
ajssms-2337	52	19	and	and	CCONJ
ajssms-2337	52	20	open	open	ADJ
ajssms-2337	52	21	-	-	PUNCT
ajssms-2337	52	22	up	up	ADP
ajssms-2337	52	23	convenient	convenient	ADJ
ajssms-2337	52	24	access	access	NOUN
ajssms-2337	52	25	to	to	ADP
ajssms-2337	52	26	government	government	NOUN
ajssms-2337	52	27	information	information	NOUN
ajssms-2337	52	28	(	(	PUNCT
ajssms-2337	52	29	dissanayake	dissanayake	NOUN
ajssms-2337	52	30	,	,	PUNCT
ajssms-2337	52	31	2011	2011	NUM
ajssms-2337	52	32	)	)	PUNCT
ajssms-2337	52	33	.	.	PUNCT
ajssms-2337	53	1	adapting	adapt	VERB
ajssms-2337	53	2	of	of	ADP
ajssms-2337	53	3	electronic	electronic	ADJ
ajssms-2337	53	4	governance	governance	NOUN
ajssms-2337	53	5	(	(	PUNCT
ajssms-2337	53	6	e	e	NOUN
ajssms-2337	53	7	-	-	NOUN
ajssms-2337	53	8	governance	governance	NOUN
ajssms-2337	53	9	)	)	PUNCT
ajssms-2337	53	10	practices	practice	NOUN
ajssms-2337	53	11	in	in	ADP
ajssms-2337	53	12	sri	sri	PROPN
ajssms-2337	53	13	lanka	lanka	PROPN
ajssms-2337	53	14	played	play	VERB
ajssms-2337	53	15	a	a	DET
ajssms-2337	53	16	vital	vital	ADJ
ajssms-2337	53	17	role	role	NOUN
ajssms-2337	53	18	in	in	ADP
ajssms-2337	53	19	restoring	restore	VERB
ajssms-2337	53	20	the	the	DET
ajssms-2337	53	21	lost	lose	VERB
ajssms-2337	53	22	public	public	ADJ
ajssms-2337	53	23	trust	trust	NOUN
ajssms-2337	53	24	and	and	CCONJ
ajssms-2337	53	25	reenergizing	reenergize	VERB
ajssms-2337	53	26	transparency	transparency	NOUN
ajssms-2337	53	27	(	(	PUNCT
ajssms-2337	53	28	irfan	irfan	PROPN
ajssms-2337	53	29	,	,	PUNCT
ajssms-2337	53	30	2017	2017	NUM
ajssms-2337	53	31	)	)	PUNCT
ajssms-2337	53	32	.	.	PUNCT
ajssms-2337	54	1	further	far	ADV
ajssms-2337	54	2	,	,	PUNCT
ajssms-2337	54	3	the	the	DET
ajssms-2337	54	4	continuation	continuation	NOUN
ajssms-2337	54	5	of	of	ADP
ajssms-2337	54	6	process	process	NOUN
ajssms-2337	54	7	improvement	improvement	NOUN
ajssms-2337	54	8	has	have	AUX
ajssms-2337	54	9	strengthened	strengthen	VERB
ajssms-2337	54	10	by	by	ADP
ajssms-2337	54	11	the	the	DET
ajssms-2337	54	12	‘	'	PUNCT
ajssms-2337	54	13	e	e	ADJ
ajssms-2337	54	14	-	-	ADJ
ajssms-2337	54	15	sri	sri	ADJ
ajssms-2337	54	16	lanka	lanka	PROPN
ajssms-2337	54	17	’	'	PUNCT
ajssms-2337	54	18	program	program	NOUN
ajssms-2337	54	19	,	,	PUNCT
ajssms-2337	54	20	national	national	PROPN
ajssms-2337	54	21	development	development	PROPN
ajssms-2337	54	22	initiative	initiative	NOUN
ajssms-2337	54	23	of	of	ADP
ajssms-2337	54	24	the	the	DET
ajssms-2337	54	25	government	government	NOUN
ajssms-2337	54	26	of	of	ADP
ajssms-2337	54	27	sri	sri	PROPN
ajssms-2337	54	28	lanka	lanka	PROPN
ajssms-2337	54	29	to	to	PART
ajssms-2337	54	30	improve	improve	VERB
ajssms-2337	54	31	the	the	DET
ajssms-2337	54	32	public	public	ADJ
ajssms-2337	54	33	services	service	NOUN
ajssms-2337	54	34	and	and	CCONJ
ajssms-2337	54	35	thereby	thereby	ADV
ajssms-2337	54	36	uplift	uplift	VERB
ajssms-2337	54	37	the	the	DET
ajssms-2337	54	38	quality	quality	NOUN
ajssms-2337	54	39	of	of	ADP
ajssms-2337	54	40	life	life	NOUN
ajssms-2337	54	41	of	of	ADP
ajssms-2337	54	42	citizens	citizen	NOUN
ajssms-2337	54	43	(	(	PUNCT
ajssms-2337	54	44	karunasena	karunasena	PROPN
ajssms-2337	54	45	&	&	CCONJ
ajssms-2337	54	46	deng	deng	PROPN
ajssms-2337	54	47	,	,	PUNCT
ajssms-2337	54	48	2012	2012	NUM
ajssms-2337	54	49	)	)	PUNCT
ajssms-2337	54	50	.	.	PUNCT
ajssms-2337	55	1	accordingly	accordingly	ADV
ajssms-2337	55	2	,	,	PUNCT
ajssms-2337	55	3	iedsl	iedsl	X
ajssms-2337	55	4	is	be	VERB
ajssms-2337	55	5	the	the	DET
ajssms-2337	55	6	one	one	NUM
ajssms-2337	55	7	of	of	ADP
ajssms-2337	55	8	the	the	DET
ajssms-2337	55	9	efficient	efficient	ADJ
ajssms-2337	55	10	“	"	PUNCT
ajssms-2337	55	11	one	one	NUM
ajssms-2337	55	12	-	-	PUNCT
ajssms-2337	55	13	stop	stop	VERB
ajssms-2337	55	14	”	"	PUNCT
ajssms-2337	55	15	service	service	NOUN
ajssms-2337	55	16	centers	center	NOUN
ajssms-2337	55	17	in	in	ADP
ajssms-2337	55	18	the	the	DET
ajssms-2337	55	19	public	public	ADJ
ajssms-2337	55	20	sector	sector	NOUN
ajssms-2337	55	21	that	that	PRON
ajssms-2337	55	22	caters	cater	VERB
ajssms-2337	55	23	the	the	DET
ajssms-2337	55	24	requirements	requirement	NOUN
ajssms-2337	55	25	of	of	ADP
ajssms-2337	55	26	2,500	2,500	NUM
ajssms-2337	55	27	citizens	citizen	NOUN
ajssms-2337	55	28	on	on	ADP
ajssms-2337	55	29	a	a	DET
ajssms-2337	55	30	daily	daily	ADJ
ajssms-2337	55	31	basis	basis	NOUN
ajssms-2337	55	32	.	.	PUNCT
ajssms-2337	56	1	therefore	therefore	ADV
ajssms-2337	56	2	,	,	PUNCT
ajssms-2337	56	3	the	the	DET
ajssms-2337	56	4	objective	objective	NOUN
ajssms-2337	56	5	of	of	ADP
ajssms-2337	56	6	this	this	DET
ajssms-2337	56	7	paper	paper	NOUN
ajssms-2337	56	8	is	be	AUX
ajssms-2337	56	9	to	to	PART
ajssms-2337	56	10	explore	explore	VERB
ajssms-2337	56	11	the	the	DET
ajssms-2337	56	12	adoption	adoption	NOUN
ajssms-2337	56	13	of	of	ADP
ajssms-2337	56	14	digitalization	digitalization	NOUN
ajssms-2337	56	15	in	in	ADP
ajssms-2337	56	16	the	the	DET
ajssms-2337	56	17	immigration	immigration	NOUN
ajssms-2337	56	18	and	and	CCONJ
ajssms-2337	56	19	emigration	emigration	NOUN
ajssms-2337	56	20	department	department	PROPN
ajssms-2337	56	21	of	of	ADP
ajssms-2337	56	22	sri	sri	PROPN
ajssms-2337	56	23	lanka	lanka	PROPN
ajssms-2337	56	24	and	and	CCONJ
ajssms-2337	56	25	to	to	PART
ajssms-2337	56	26	identify	identify	VERB
ajssms-2337	56	27	the	the	DET
ajssms-2337	56	28	lesson	lesson	NOUN
ajssms-2337	56	29	learnt	learn	VERB
ajssms-2337	56	30	from	from	ADP
ajssms-2337	56	31	digitalization	digitalization	NOUN
ajssms-2337	56	32	process	process	NOUN
ajssms-2337	56	33	at	at	ADP
ajssms-2337	56	34	iedsl	iedsl	NOUN
ajssms-2337	56	35	.	.	PUNCT
ajssms-2337	57	1	the	the	DET
ajssms-2337	57	2	global	global	ADJ
ajssms-2337	57	3	e	e	PROPN
ajssms-2337	57	4	-	-	ADJ
ajssms-2337	57	5	government	government	ADJ
ajssms-2337	57	6	survey	survey	NOUN
ajssms-2337	57	7	reveals	reveal	VERB
ajssms-2337	57	8	that	that	SCONJ
ajssms-2337	57	9	,	,	PUNCT
ajssms-2337	57	10	in	in	ADP
ajssms-2337	57	11	leading	lead	VERB
ajssms-2337	57	12	countries	country	NOUN
ajssms-2337	57	13	e	e	NOUN
ajssms-2337	57	14	-	-	NOUN
ajssms-2337	57	15	government	government	NOUN
ajssms-2337	57	16	has	have	AUX
ajssms-2337	57	17	reached	reach	VERB
ajssms-2337	57	18	sophistication	sophistication	NOUN
ajssms-2337	57	19	,	,	PUNCT
ajssms-2337	57	20	while	while	SCONJ
ajssms-2337	57	21	in	in	ADP
ajssms-2337	57	22	other	other	ADJ
ajssms-2337	57	23	countries	country	NOUN
ajssms-2337	57	24	,	,	PUNCT
ajssms-2337	57	25	going	go	VERB
ajssms-2337	57	26	digital	digital	ADJ
ajssms-2337	57	27	remains	remain	VERB
ajssms-2337	57	28	relatively	relatively	ADV
ajssms-2337	57	29	new	new	ADJ
ajssms-2337	57	30	(	(	PUNCT
ajssms-2337	57	31	united	united	PROPN
ajssms-2337	57	32	nations	nation	NOUN
ajssms-2337	57	33	,	,	PUNCT
ajssms-2337	57	34	2020	2020	NUM
ajssms-2337	57	35	)	)	PUNCT
ajssms-2337	57	36	.	.	PUNCT
ajssms-2337	58	1	however	however	ADV
ajssms-2337	58	2	,	,	PUNCT
ajssms-2337	58	3	sri	sri	PROPN
ajssms-2337	58	4	lanka	lanka	PROPN
ajssms-2337	58	5	is	be	AUX
ajssms-2337	58	6	striving	strive	VERB
ajssms-2337	58	7	hard	hard	ADV
ajssms-2337	58	8	to	to	PART
ajssms-2337	58	9	implement	implement	VERB
ajssms-2337	58	10	digitalization	digitalization	NOUN
ajssms-2337	58	11	in	in	ADP
ajssms-2337	58	12	public	public	ADJ
ajssms-2337	58	13	sector	sector	NOUN
ajssms-2337	58	14	organizations	organization	NOUN
ajssms-2337	58	15	where	where	SCONJ
ajssms-2337	58	16	iedsl	iedsl	ADV
ajssms-2337	58	17	is	be	AUX
ajssms-2337	58	18	one	one	NUM
ajssms-2337	58	19	such	such	ADJ
ajssms-2337	58	20	successful	successful	ADJ
ajssms-2337	58	21	example	example	NOUN
ajssms-2337	58	22	.	.	PUNCT
ajssms-2337	59	1	the	the	DET
ajssms-2337	59	2	remaining	remain	VERB
ajssms-2337	59	3	sections	section	NOUN
ajssms-2337	59	4	of	of	ADP
ajssms-2337	59	5	the	the	DET
ajssms-2337	59	6	paper	paper	NOUN
ajssms-2337	59	7	are	be	AUX
ajssms-2337	59	8	organized	organize	VERB
ajssms-2337	59	9	as	as	SCONJ
ajssms-2337	59	10	follows	follow	VERB
ajssms-2337	59	11	.	.	PUNCT
ajssms-2337	60	1	subsequent	subsequent	ADJ
ajssms-2337	60	2	section	section	NOUN
ajssms-2337	60	3	described	describe	VERB
ajssms-2337	60	4	the	the	DET
ajssms-2337	60	5	literature	literature	PROPN
ajssms-2337	60	6	review	review	PROPN
ajssms-2337	60	7	,	,	PUNCT
ajssms-2337	60	8	followed	follow	VERB
ajssms-2337	60	9	by	by	ADP
ajssms-2337	60	10	the	the	DET
ajssms-2337	60	11	research	research	NOUN
ajssms-2337	60	12	method	method	NOUN
ajssms-2337	60	13	.	.	PUNCT
ajssms-2337	61	1	successively	successively	ADV
ajssms-2337	61	2	,	,	PUNCT
ajssms-2337	61	3	results	result	NOUN
ajssms-2337	61	4	of	of	ADP
ajssms-2337	61	5	the	the	DET
ajssms-2337	61	6	study	study	NOUN
ajssms-2337	61	7	are	be	AUX
ajssms-2337	61	8	presented	present	VERB
ajssms-2337	61	9	and	and	CCONJ
ajssms-2337	61	10	concluded	conclude	VERB
ajssms-2337	61	11	.	.	PUNCT
ajssms-2337	62	1	2	2	X
ajssms-2337	62	2	.	.	X
ajssms-2337	62	3	literature	literature	NOUN
ajssms-2337	62	4	review	review	NOUN
ajssms-2337	62	5	distinguishing	distinguish	VERB
ajssms-2337	62	6	the	the	DET
ajssms-2337	62	7	terms	term	NOUN
ajssms-2337	62	8	‘	'	PUNCT
ajssms-2337	62	9	digitization	digitization	NOUN
ajssms-2337	62	10	’	'	PUNCT
ajssms-2337	62	11	from	from	ADP
ajssms-2337	62	12	‘	'	PUNCT
ajssms-2337	62	13	digitalization	digitalization	NOUN
ajssms-2337	62	14	’	'	PUNCT
ajssms-2337	62	15	is	be	AUX
ajssms-2337	62	16	crucial	crucial	ADJ
ajssms-2337	62	17	in	in	ADP
ajssms-2337	62	18	the	the	DET
ajssms-2337	62	19	contemporary	contemporary	ADJ
ajssms-2337	62	20	information	information	PROPN
ajssms-2337	62	21	era	era	NOUN
ajssms-2337	62	22	.	.	PUNCT
ajssms-2337	63	1	digitization	digitization	NOUN
ajssms-2337	63	2	is	be	AUX
ajssms-2337	63	3	the	the	DET
ajssms-2337	63	4	process	process	NOUN
ajssms-2337	63	5	of	of	ADP
ajssms-2337	63	6	converting	convert	VERB
ajssms-2337	63	7	analogue	analogue	NOUN
ajssms-2337	63	8	streams	stream	NOUN
ajssms-2337	63	9	of	of	ADP
ajssms-2337	63	10	information	information	NOUN
ajssms-2337	63	11	into	into	ADP
ajssms-2337	63	12	digital	digital	ADJ
ajssms-2337	63	13	bits	bit	NOUN
ajssms-2337	63	14	(	(	PUNCT
ajssms-2337	63	15	1	1	NUM
ajssms-2337	63	16	and	and	CCONJ
ajssms-2337	63	17	0	0	NUM
ajssms-2337	63	18	)	)	PUNCT
ajssms-2337	63	19	while	while	SCONJ
ajssms-2337	63	20	digitalization	digitalization	NOUN
ajssms-2337	63	21	is	be	AUX
ajssms-2337	63	22	adoption	adoption	NOUN
ajssms-2337	63	23	of	of	ADP
ajssms-2337	63	24	digital	digital	ADJ
ajssms-2337	63	25	technologies	technology	NOUN
ajssms-2337	63	26	into	into	ADP
ajssms-2337	63	27	the	the	DET
ajssms-2337	63	28	domains	domain	NOUN
ajssms-2337	63	29	of	of	ADP
ajssms-2337	63	30	social	social	ADJ
ajssms-2337	63	31	and	and	CCONJ
ajssms-2337	63	32	human	human	ADJ
ajssms-2337	63	33	activities	activity	NOUN
ajssms-2337	63	34	and	and	CCONJ
ajssms-2337	63	35	making	make	VERB
ajssms-2337	63	36	the	the	DET
ajssms-2337	63	37	people	people	NOUN
ajssms-2337	63	38	restructured	restructure	VERB
ajssms-2337	63	39	around	around	ADP
ajssms-2337	63	40	digital	digital	ADJ
ajssms-2337	63	41	communication	communication	NOUN
ajssms-2337	63	42	and	and	CCONJ
ajssms-2337	63	43	digital	digital	ADJ
ajssms-2337	63	44	media	medium	NOUN
ajssms-2337	63	45	infrastructures	infrastructure	NOUN
ajssms-2337	63	46	(	(	PUNCT
ajssms-2337	63	47	gunawardene	gunawardene	ADJ
ajssms-2337	63	48	,	,	PUNCT
ajssms-2337	63	49	2017	2017	NUM
ajssms-2337	63	50	)	)	PUNCT
ajssms-2337	63	51	.	.	PUNCT
ajssms-2337	64	1	as	as	SCONJ
ajssms-2337	64	2	authors	author	NOUN
ajssms-2337	64	3	have	have	AUX
ajssms-2337	64	4	mentioned	mention	VERB
ajssms-2337	64	5	the	the	DET
ajssms-2337	64	6	scope	scope	NOUN
ajssms-2337	64	7	of	of	ADP
ajssms-2337	64	8	digitization	digitization	NOUN
ajssms-2337	64	9	deals	deal	NOUN
ajssms-2337	64	10	at	at	ADP
ajssms-2337	64	11	micro	micro	ADJ
ajssms-2337	64	12	level	level	NOUN
ajssms-2337	64	13	,	,	PUNCT
ajssms-2337	64	14	analogue	analogue	NOUN
ajssms-2337	64	15	and	and	CCONJ
ajssms-2337	64	16	digital	digital	ADJ
ajssms-2337	64	17	signals	signal	NOUN
ajssms-2337	64	18	,	,	PUNCT
ajssms-2337	64	19	binary	binary	ADJ
ajssms-2337	64	20	states	state	NOUN
ajssms-2337	64	21	,	,	PUNCT
ajssms-2337	64	22	signal	signal	ADJ
ajssms-2337	64	23	sampling	sampling	NOUN
ajssms-2337	64	24	,	,	PUNCT
ajssms-2337	64	25	algorithms	algorithm	NOUN
ajssms-2337	64	26	,	,	PUNCT
ajssms-2337	64	27	signal	signal	ADJ
ajssms-2337	64	28	interpretation	interpretation	NOUN
ajssms-2337	64	29	;	;	PUNCT
ajssms-2337	64	30	signal	signal	NOUN
ajssms-2337	64	31	storage	storage	NOUN
ajssms-2337	64	32	material	material	NOUN
ajssms-2337	64	33	,	,	PUNCT
ajssms-2337	64	34	electrical	electrical	ADJ
ajssms-2337	64	35	components	component	NOUN
ajssms-2337	64	36	yet	yet	ADV
ajssms-2337	64	37	digitalization	digitalization	NOUN
ajssms-2337	64	38	is	be	AUX
ajssms-2337	64	39	much	much	ADV
ajssms-2337	64	40	broader	broad	ADJ
ajssms-2337	64	41	area	area	NOUN
ajssms-2337	64	42	that	that	PRON
ajssms-2337	64	43	works	work	VERB
ajssms-2337	64	44	at	at	ADP
ajssms-2337	64	45	macro	macro	ADJ
ajssms-2337	64	46	level	level	NOUN
ajssms-2337	64	47	,	,	PUNCT
ajssms-2337	64	48	digital	digital	ADJ
ajssms-2337	64	49	media	medium	NOUN
ajssms-2337	64	50	infrastructure	infrastructure	NOUN
ajssms-2337	64	51	,	,	PUNCT
ajssms-2337	64	52	communication	communication	NOUN
ajssms-2337	64	53	platforms	platform	NOUN
ajssms-2337	64	54	,	,	PUNCT
ajssms-2337	64	55	social	social	ADJ
ajssms-2337	64	56	structure	structure	NOUN
ajssms-2337	64	57	,	,	PUNCT
ajssms-2337	64	58	cultural	cultural	ADJ
ajssms-2337	64	59	aspects	aspect	NOUN
ajssms-2337	64	60	,	,	PUNCT
ajssms-2337	64	61	networked	networked	ADJ
ajssms-2337	64	62	society	society	NOUN
ajssms-2337	64	63	;	;	PUNCT
ajssms-2337	64	64	human	human	NOUN
ajssms-2337	64	65	-	-	PUNCT
ajssms-2337	64	66	centered	center	VERB
ajssms-2337	64	67	,	,	PUNCT
ajssms-2337	64	68	knowledge	knowledge	NOUN
ajssms-2337	64	69	production	production	NOUN
ajssms-2337	64	70	and	and	CCONJ
ajssms-2337	64	71	management	management	NOUN
ajssms-2337	64	72	(	(	PUNCT
ajssms-2337	64	73	schumachera	schumachera	NOUN
ajssms-2337	64	74	,	,	PUNCT
ajssms-2337	64	75	erolb	erolb	NOUN
ajssms-2337	64	76	,	,	PUNCT
ajssms-2337	64	77	&	&	CCONJ
ajssms-2337	64	78	sihna	sihna	NOUN
ajssms-2337	64	79	,	,	PUNCT
ajssms-2337	64	80	2016	2016	NUM
ajssms-2337	64	81	)	)	PUNCT
ajssms-2337	64	82	.	.	PUNCT
ajssms-2337	65	1	briefly	briefly	NOUN
ajssms-2337	65	2	it	it	PRON
ajssms-2337	65	3	can	can	AUX
ajssms-2337	65	4	be	be	AUX
ajssms-2337	65	5	stated	state	VERB
ajssms-2337	65	6	that	that	SCONJ
ajssms-2337	65	7	digitizing	digitizing	NOUN
ajssms-2337	65	8	is	be	AUX
ajssms-2337	65	9	a	a	DET
ajssms-2337	65	10	technical	technical	ADJ
ajssms-2337	65	11	process	process	NOUN
ajssms-2337	65	12	of	of	ADP
ajssms-2337	65	13	converting	convert	VERB
ajssms-2337	65	14	analogue	analogue	NOUN
ajssms-2337	65	15	signals	signal	NOUN
ajssms-2337	65	16	into	into	ADP
ajssms-2337	65	17	a	a	DET
ajssms-2337	65	18	digital	digital	ADJ
ajssms-2337	65	19	form	form	NOUN
ajssms-2337	65	20	whereas	whereas	SCONJ
ajssms-2337	65	21	digitalization	digitalization	NOUN
ajssms-2337	65	22	is	be	AUX
ajssms-2337	65	23	a	a	DET
ajssms-2337	65	24	socio	socio	NOUN
ajssms-2337	65	25	-	-	PUNCT
ajssms-2337	65	26	technical	technical	ADJ
ajssms-2337	65	27	process	process	NOUN
ajssms-2337	65	28	of	of	ADP
ajssms-2337	65	29	applying	apply	VERB
ajssms-2337	65	30	digitizing	digitizing	NOUN
ajssms-2337	65	31	technologies	technology	NOUN
ajssms-2337	65	32	to	to	PART
ajssms-2337	65	33	broader	broad	ADJ
ajssms-2337	65	34	social	social	ADJ
ajssms-2337	65	35	and	and	CCONJ
ajssms-2337	65	36	institutional	institutional	ADJ
ajssms-2337	65	37	contexts	context	NOUN
ajssms-2337	65	38	(	(	PUNCT
ajssms-2337	65	39	tilson	tilson	PROPN
ajssms-2337	65	40	,	,	PUNCT
ajssms-2337	65	41	lyytinen	lyytinen	PROPN
ajssms-2337	65	42	,	,	PUNCT
ajssms-2337	65	43	&	&	CCONJ
ajssms-2337	65	44	sørensen	sørensen	PROPN
ajssms-2337	65	45	,	,	PUNCT
ajssms-2337	65	46	2010	2010	NUM
ajssms-2337	65	47	)	)	PUNCT
ajssms-2337	65	48	.	.	PUNCT
ajssms-2337	66	1	hence	hence	ADV
ajssms-2337	66	2	,	,	PUNCT
ajssms-2337	66	3	the	the	DET
ajssms-2337	66	4	digitalization	digitalization	NOUN
ajssms-2337	66	5	can	can	AUX
ajssms-2337	66	6	change	change	VERB
ajssms-2337	66	7	a	a	DET
ajssms-2337	66	8	business	business	NOUN
ajssms-2337	66	9	model	model	NOUN
ajssms-2337	66	10	and	and	CCONJ
ajssms-2337	66	11	generate	generate	VERB
ajssms-2337	66	12	more	more	ADJ
ajssms-2337	66	13	value	value	NOUN
ajssms-2337	66	14	producing	produce	VERB
ajssms-2337	66	15	opportunities	opportunity	NOUN
ajssms-2337	66	16	with	with	ADP
ajssms-2337	66	17	new	new	ADJ
ajssms-2337	66	18	revenue	revenue	NOUN
ajssms-2337	66	19	sources	source	NOUN
ajssms-2337	66	20	(	(	PUNCT
ajssms-2337	66	21	schumachera	schumachera	NOUN
ajssms-2337	66	22	et	et	PROPN
ajssms-2337	66	23	al	al	PROPN
ajssms-2337	66	24	.	.	PROPN
ajssms-2337	66	25	,	,	PUNCT
ajssms-2337	66	26	2016	2016	NUM
ajssms-2337	66	27	)	)	PUNCT
ajssms-2337	66	28	.	.	PUNCT
ajssms-2337	67	1	asian	asian	ADJ
ajssms-2337	67	2	journal	journal	PROPN
ajssms-2337	67	3	of	of	ADP
ajssms-2337	67	4	social	social	ADJ
ajssms-2337	67	5	sciences	sciences	PROPN
ajssms-2337	67	6	and	and	CCONJ
ajssms-2337	67	7	management	management	NOUN
ajssms-2337	67	8	studies	study	NOUN
ajssms-2337	67	9	,	,	PUNCT
ajssms-2337	67	10	2020	2020	NUM
ajssms-2337	67	11	,	,	PUNCT
ajssms-2337	67	12	7(4	7(4	NUM
ajssms-2337	67	13	):	):	PUNCT
ajssms-2337	67	14	295	295	NUM
ajssms-2337	67	15	-	-	SYM
ajssms-2337	67	16	300	300	NUM
ajssms-2337	67	17	297	297	NUM
ajssms-2337	67	18	©	©	PROPN
ajssms-2337	67	19	2020	2020	NUM
ajssms-2337	67	20	by	by	ADP
ajssms-2337	67	21	the	the	DET
ajssms-2337	67	22	authors	author	NOUN
ajssms-2337	67	23	;	;	PUNCT
ajssms-2337	67	24	licensee	licensee	PROPN
ajssms-2337	67	25	asian	asian	ADJ
ajssms-2337	67	26	online	online	PROPN
ajssms-2337	67	27	journal	journal	PROPN
ajssms-2337	67	28	publishing	publishing	NOUN
ajssms-2337	67	29	group	group	NOUN
ajssms-2337	67	30	emerging	emerge	VERB
ajssms-2337	67	31	digital	digital	ADJ
ajssms-2337	67	32	technological	technological	ADJ
ajssms-2337	67	33	advancements	advancement	NOUN
ajssms-2337	67	34	may	may	AUX
ajssms-2337	67	35	lead	lead	VERB
ajssms-2337	67	36	to	to	PART
ajssms-2337	67	37	facilitate	facilitate	VERB
ajssms-2337	67	38	digital	digital	ADJ
ajssms-2337	67	39	government	government	NOUN
ajssms-2337	67	40	via	via	ADP
ajssms-2337	67	41	improving	improve	VERB
ajssms-2337	67	42	efficiency	efficiency	NOUN
ajssms-2337	67	43	and	and	CCONJ
ajssms-2337	67	44	service	service	NOUN
ajssms-2337	67	45	quality	quality	NOUN
ajssms-2337	67	46	by	by	ADP
ajssms-2337	67	47	reducing	reduce	VERB
ajssms-2337	67	48	service	service	NOUN
ajssms-2337	67	49	lead	lead	NOUN
ajssms-2337	67	50	times	time	NOUN
ajssms-2337	67	51	,	,	PUNCT
ajssms-2337	67	52	increasing	increase	VERB
ajssms-2337	67	53	transparency	transparency	NOUN
ajssms-2337	67	54	,	,	PUNCT
ajssms-2337	67	55	and	and	CCONJ
ajssms-2337	67	56	offering	offer	VERB
ajssms-2337	67	57	seamless	seamless	ADJ
ajssms-2337	67	58	service	service	NOUN
ajssms-2337	67	59	provision	provision	NOUN
ajssms-2337	67	60	across	across	ADP
ajssms-2337	67	61	organizations	organization	NOUN
ajssms-2337	67	62	(	(	PUNCT
ajssms-2337	67	63	layne	layne	PROPN
ajssms-2337	67	64	&	&	CCONJ
ajssms-2337	67	65	lee	lee	PROPN
ajssms-2337	67	66	,	,	PUNCT
ajssms-2337	67	67	2001	2001	NUM
ajssms-2337	67	68	)	)	PUNCT
ajssms-2337	67	69	.	.	PUNCT
ajssms-2337	68	1	also	also	ADV
ajssms-2337	68	2	,	,	PUNCT
ajssms-2337	68	3	web	web	NOUN
ajssms-2337	68	4	-	-	PUNCT
ajssms-2337	68	5	based	base	VERB
ajssms-2337	68	6	technological	technological	ADJ
ajssms-2337	68	7	development	development	NOUN
ajssms-2337	68	8	of	of	ADP
ajssms-2337	68	9	government	government	NOUN
ajssms-2337	68	10	organizations	organization	NOUN
ajssms-2337	68	11	and	and	CCONJ
ajssms-2337	68	12	large	large	ADJ
ajssms-2337	68	13	-	-	PUNCT
ajssms-2337	68	14	scale	scale	NOUN
ajssms-2337	68	15	use	use	NOUN
ajssms-2337	68	16	of	of	ADP
ajssms-2337	68	17	emails	email	NOUN
ajssms-2337	68	18	for	for	ADP
ajssms-2337	68	19	external	external	ADJ
ajssms-2337	68	20	communication	communication	NOUN
ajssms-2337	68	21	avoided	avoid	VERB
ajssms-2337	68	22	physical	physical	ADJ
ajssms-2337	68	23	encounter	encounter	NOUN
ajssms-2337	68	24	of	of	ADP
ajssms-2337	68	25	citizengovernment	citizengovernment	NOUN
ajssms-2337	68	26	agency	agency	NOUN
ajssms-2337	68	27	and	and	CCONJ
ajssms-2337	68	28	changed	change	VERB
ajssms-2337	68	29	the	the	DET
ajssms-2337	68	30	nature	nature	NOUN
ajssms-2337	68	31	and	and	CCONJ
ajssms-2337	68	32	shape	shape	NOUN
ajssms-2337	68	33	of	of	ADP
ajssms-2337	68	34	citizen	citizen	NOUN
ajssms-2337	68	35	-	-	PUNCT
ajssms-2337	68	36	government	government	NOUN
ajssms-2337	68	37	agency	agency	NOUN
ajssms-2337	68	38	relationship	relationship	NOUN
ajssms-2337	68	39	.	.	PUNCT
ajssms-2337	69	1	earlier	early	ADJ
ajssms-2337	69	2	public	public	ADJ
ajssms-2337	69	3	service	service	NOUN
ajssms-2337	69	4	provision	provision	NOUN
ajssms-2337	69	5	was	be	AUX
ajssms-2337	69	6	obtained	obtain	VERB
ajssms-2337	69	7	by	by	ADP
ajssms-2337	69	8	the	the	DET
ajssms-2337	69	9	citizens	citizen	NOUN
ajssms-2337	69	10	in	in	ADP
ajssms-2337	69	11	person	person	NOUN
ajssms-2337	69	12	,	,	PUNCT
ajssms-2337	69	13	by	by	ADP
ajssms-2337	69	14	letter	letter	NOUN
ajssms-2337	69	15	or	or	CCONJ
ajssms-2337	69	16	over	over	ADP
ajssms-2337	69	17	the	the	DET
ajssms-2337	69	18	phone	phone	NOUN
ajssms-2337	69	19	,	,	PUNCT
ajssms-2337	69	20	whereas	whereas	SCONJ
ajssms-2337	69	21	digitalization	digitalization	NOUN
ajssms-2337	69	22	replaced	replace	VERB
ajssms-2337	69	23	that	that	PRON
ajssms-2337	69	24	encounter	encounter	NOUN
ajssms-2337	69	25	via	via	ADP
ajssms-2337	69	26	various	various	ADJ
ajssms-2337	69	27	channels	channel	NOUN
ajssms-2337	69	28	such	such	ADJ
ajssms-2337	69	29	as	as	ADP
ajssms-2337	69	30	e	e	NOUN
ajssms-2337	69	31	-	-	NOUN
ajssms-2337	69	32	mail	mail	NOUN
ajssms-2337	69	33	,	,	PUNCT
ajssms-2337	69	34	mobile	mobile	ADJ
ajssms-2337	69	35	applications	application	NOUN
ajssms-2337	69	36	,	,	PUNCT
ajssms-2337	69	37	searching	search	VERB
ajssms-2337	69	38	for	for	ADP
ajssms-2337	69	39	information	information	NOUN
ajssms-2337	69	40	,	,	PUNCT
ajssms-2337	69	41	online	online	ADJ
ajssms-2337	69	42	forms	form	NOUN
ajssms-2337	69	43	for	for	ADP
ajssms-2337	69	44	data	datum	NOUN
ajssms-2337	69	45	submission	submission	NOUN
ajssms-2337	69	46	,	,	PUNCT
ajssms-2337	69	47	video	video	NOUN
ajssms-2337	69	48	-	-	PUNCT
ajssms-2337	69	49	based	base	VERB
ajssms-2337	69	50	meetings	meeting	NOUN
ajssms-2337	69	51	with	with	ADP
ajssms-2337	69	52	public	public	ADJ
ajssms-2337	69	53	officials	official	NOUN
ajssms-2337	69	54	(	(	PUNCT
ajssms-2337	69	55	lindgren	lindgren	PROPN
ajssms-2337	69	56	&	&	CCONJ
ajssms-2337	69	57	jansson	jansson	PROPN
ajssms-2337	69	58	,	,	PUNCT
ajssms-2337	69	59	2013	2013	NUM
ajssms-2337	69	60	)	)	PUNCT
ajssms-2337	69	61	.	.	PUNCT
ajssms-2337	70	1	hence	hence	ADV
ajssms-2337	70	2	,	,	PUNCT
ajssms-2337	70	3	it	it	PRON
ajssms-2337	70	4	can	can	AUX
ajssms-2337	70	5	be	be	AUX
ajssms-2337	70	6	stated	state	VERB
ajssms-2337	70	7	that	that	SCONJ
ajssms-2337	70	8	the	the	DET
ajssms-2337	70	9	conventional	conventional	ADJ
ajssms-2337	70	10	bureaucratic	bureaucratic	ADJ
ajssms-2337	70	11	public	public	ADJ
ajssms-2337	70	12	service	service	NOUN
ajssms-2337	70	13	has	have	AUX
ajssms-2337	70	14	been	be	AUX
ajssms-2337	70	15	completely	completely	ADV
ajssms-2337	70	16	transformed	transform	VERB
ajssms-2337	70	17	into	into	ADP
ajssms-2337	70	18	digital	digital	ADJ
ajssms-2337	70	19	screen	screen	NOUN
ajssms-2337	70	20	level	level	NOUN
ajssms-2337	70	21	bureaucracy	bureaucracy	NOUN
ajssms-2337	70	22	,	,	PUNCT
ajssms-2337	70	23	enabling	enable	VERB
ajssms-2337	70	24	a	a	DET
ajssms-2337	70	25	fast	fast	ADJ
ajssms-2337	70	26	,	,	PUNCT
ajssms-2337	70	27	secured	secured	ADJ
ajssms-2337	70	28	and	and	CCONJ
ajssms-2337	70	29	corruption	corruption	NOUN
ajssms-2337	70	30	-	-	PUNCT
ajssms-2337	70	31	free	free	ADJ
ajssms-2337	70	32	service	service	NOUN
ajssms-2337	70	33	provision	provision	NOUN
ajssms-2337	70	34	.	.	PUNCT
ajssms-2337	71	1	as	as	SCONJ
ajssms-2337	71	2	jansson	jansson	PROPN
ajssms-2337	71	3	and	and	CCONJ
ajssms-2337	71	4	erlingsson	erlingsson	NOUN
ajssms-2337	71	5	(	(	PUNCT
ajssms-2337	71	6	2014	2014	NUM
ajssms-2337	71	7	)	)	PUNCT
ajssms-2337	71	8	argued	argue	VERB
ajssms-2337	71	9	that	that	SCONJ
ajssms-2337	71	10	digitalization	digitalization	NOUN
ajssms-2337	71	11	promotes	promote	VERB
ajssms-2337	71	12	democratic	democratic	ADJ
ajssms-2337	71	13	values	value	NOUN
ajssms-2337	71	14	like	like	ADP
ajssms-2337	71	15	rule	rule	NOUN
ajssms-2337	71	16	of	of	ADP
ajssms-2337	71	17	law	law	NOUN
ajssms-2337	71	18	in	in	ADP
ajssms-2337	71	19	weberian	weberian	ADJ
ajssms-2337	71	20	model	model	NOUN
ajssms-2337	71	21	performing	perform	VERB
ajssms-2337	71	22	the	the	DET
ajssms-2337	71	23	tasks	task	NOUN
ajssms-2337	71	24	neutral	neutral	ADJ
ajssms-2337	71	25	and	and	CCONJ
ajssms-2337	71	26	predictable	predictable	ADJ
ajssms-2337	71	27	manner	manner	NOUN
ajssms-2337	71	28	though	though	SCONJ
ajssms-2337	71	29	standardized	standardized	ADJ
ajssms-2337	71	30	and	and	CCONJ
ajssms-2337	71	31	clearly	clearly	ADV
ajssms-2337	71	32	defined	define	VERB
ajssms-2337	71	33	rules	rule	NOUN
ajssms-2337	71	34	and	and	CCONJ
ajssms-2337	71	35	regulations	regulation	NOUN
ajssms-2337	71	36	.	.	PUNCT
ajssms-2337	72	1	however	however	ADV
ajssms-2337	72	2	,	,	PUNCT
ajssms-2337	72	3	the	the	DET
ajssms-2337	72	4	double	double	ADJ
ajssms-2337	72	5	nature	nature	NOUN
ajssms-2337	72	6	of	of	ADP
ajssms-2337	72	7	digitalization	digitalization	NOUN
ajssms-2337	72	8	in	in	ADP
ajssms-2337	72	9	public	public	ADJ
ajssms-2337	72	10	service	service	NOUN
ajssms-2337	72	11	delivery	delivery	NOUN
ajssms-2337	72	12	appears	appear	VERB
ajssms-2337	72	13	to	to	PART
ajssms-2337	72	14	have	have	VERB
ajssms-2337	72	15	some	some	DET
ajssms-2337	72	16	problematic	problematic	ADJ
ajssms-2337	72	17	areas	area	NOUN
ajssms-2337	72	18	as	as	ADV
ajssms-2337	72	19	well	well	ADV
ajssms-2337	72	20	.	.	PUNCT
ajssms-2337	73	1	though	though	SCONJ
ajssms-2337	73	2	policy	policy	NOUN
ajssms-2337	73	3	makers	maker	NOUN
ajssms-2337	73	4	and	and	CCONJ
ajssms-2337	73	5	administrators	administrator	NOUN
ajssms-2337	73	6	are	be	AUX
ajssms-2337	73	7	often	often	ADV
ajssms-2337	73	8	in	in	ADP
ajssms-2337	73	9	the	the	DET
ajssms-2337	73	10	view	view	NOUN
ajssms-2337	73	11	of	of	ADP
ajssms-2337	73	12	that	that	DET
ajssms-2337	73	13	information	information	NOUN
ajssms-2337	73	14	and	and	CCONJ
ajssms-2337	73	15	communication	communication	NOUN
ajssms-2337	73	16	technology	technology	NOUN
ajssms-2337	73	17	reduces	reduce	VERB
ajssms-2337	73	18	bureaucratic	bureaucratic	ADJ
ajssms-2337	73	19	systems	system	NOUN
ajssms-2337	73	20	,	,	PUNCT
ajssms-2337	73	21	cuts	cut	VERB
ajssms-2337	73	22	down	down	ADP
ajssms-2337	73	23	costs	cost	NOUN
ajssms-2337	73	24	and	and	CCONJ
ajssms-2337	73	25	provides	provide	VERB
ajssms-2337	73	26	equal	equal	ADJ
ajssms-2337	73	27	treatment	treatment	NOUN
ajssms-2337	73	28	to	to	ADP
ajssms-2337	73	29	citizens	citizen	NOUN
ajssms-2337	73	30	,	,	PUNCT
ajssms-2337	73	31	such	such	ADJ
ajssms-2337	73	32	technology	technology	NOUN
ajssms-2337	73	33	generates	generate	VERB
ajssms-2337	73	34	several	several	ADJ
ajssms-2337	73	35	issues	issue	NOUN
ajssms-2337	73	36	such	such	ADJ
ajssms-2337	73	37	as	as	ADP
ajssms-2337	73	38	requirements	requirement	NOUN
ajssms-2337	73	39	of	of	ADP
ajssms-2337	73	40	it	it	PRON
ajssms-2337	73	41	skills	skill	VERB
ajssms-2337	73	42	for	for	ADP
ajssms-2337	73	43	users	user	NOUN
ajssms-2337	73	44	,	,	PUNCT
ajssms-2337	73	45	physical	physical	ADJ
ajssms-2337	73	46	access	access	NOUN
ajssms-2337	73	47	,	,	PUNCT
ajssms-2337	73	48	unequal	unequal	ADJ
ajssms-2337	73	49	outcomes	outcome	NOUN
ajssms-2337	73	50	to	to	ADP
ajssms-2337	73	51	the	the	DET
ajssms-2337	73	52	citizens	citizen	NOUN
ajssms-2337	73	53	and	and	CCONJ
ajssms-2337	73	54	also	also	ADV
ajssms-2337	73	55	excessive	excessive	ADJ
ajssms-2337	73	56	computerization	computerization	NOUN
ajssms-2337	73	57	may	may	AUX
ajssms-2337	73	58	cause	cause	VERB
ajssms-2337	73	59	to	to	ADP
ajssms-2337	73	60	digital	digital	ADJ
ajssms-2337	73	61	rigidity	rigidity	NOUN
ajssms-2337	73	62	fear	fear	NOUN
ajssms-2337	73	63	among	among	ADP
ajssms-2337	73	64	the	the	DET
ajssms-2337	73	65	citizens	citizen	NOUN
ajssms-2337	73	66	(	(	PUNCT
ajssms-2337	73	67	hansen	hansen	PROPN
ajssms-2337	73	68	,	,	PUNCT
ajssms-2337	73	69	lundberg	lundberg	PROPN
ajssms-2337	73	70	,	,	PUNCT
ajssms-2337	73	71	&	&	CCONJ
ajssms-2337	73	72	syltevik	syltevik	NOUN
ajssms-2337	73	73	,	,	PUNCT
ajssms-2337	73	74	2018	2018	NUM
ajssms-2337	73	75	)	)	PUNCT
ajssms-2337	73	76	.	.	PUNCT
ajssms-2337	74	1	further	far	ADV
ajssms-2337	74	2	,	,	PUNCT
ajssms-2337	74	3	digitalized	digitalize	VERB
ajssms-2337	74	4	bureaucratic	bureaucratic	ADJ
ajssms-2337	74	5	transformation	transformation	NOUN
ajssms-2337	74	6	has	have	AUX
ajssms-2337	74	7	been	be	AUX
ajssms-2337	74	8	criticized	criticize	VERB
ajssms-2337	74	9	for	for	ADP
ajssms-2337	74	10	fully	fully	ADV
ajssms-2337	74	11	replacing	replace	VERB
ajssms-2337	74	12	human	human	ADJ
ajssms-2337	74	13	judgement	judgement	NOUN
ajssms-2337	74	14	with	with	ADP
ajssms-2337	74	15	software	software	NOUN
ajssms-2337	74	16	and	and	CCONJ
ajssms-2337	74	17	predefined	predefine	VERB
ajssms-2337	74	18	algorithms	algorithm	NOUN
ajssms-2337	74	19	,	,	PUNCT
ajssms-2337	74	20	front	front	ADJ
ajssms-2337	74	21	line	line	NOUN
ajssms-2337	74	22	bureaucrats	bureaucrat	NOUN
ajssms-2337	74	23	are	be	AUX
ajssms-2337	74	24	disappearing	disappear	VERB
ajssms-2337	74	25	completely	completely	ADV
ajssms-2337	74	26	from	from	ADP
ajssms-2337	74	27	the	the	DET
ajssms-2337	74	28	organizations	organization	NOUN
ajssms-2337	74	29	,	,	PUNCT
ajssms-2337	74	30	diminishing	diminish	VERB
ajssms-2337	74	31	of	of	ADP
ajssms-2337	74	32	discretionary	discretionary	ADJ
ajssms-2337	74	33	power	power	NOUN
ajssms-2337	74	34	of	of	ADP
ajssms-2337	74	35	bureaucrats	bureaucrat	NOUN
ajssms-2337	74	36	,	,	PUNCT
ajssms-2337	74	37	policy	policy	NOUN
ajssms-2337	74	38	making	make	VERB
ajssms-2337	74	39	power	power	NOUN
ajssms-2337	74	40	of	of	ADP
ajssms-2337	74	41	bureaucrats	bureaucrat	NOUN
ajssms-2337	74	42	is	be	AUX
ajssms-2337	74	43	shifted	shift	VERB
ajssms-2337	74	44	to	to	ADP
ajssms-2337	74	45	a	a	DET
ajssms-2337	74	46	new	new	ADJ
ajssms-2337	74	47	set	set	NOUN
ajssms-2337	74	48	of	of	ADP
ajssms-2337	74	49	actors	actor	NOUN
ajssms-2337	74	50	such	such	ADJ
ajssms-2337	74	51	as	as	ADP
ajssms-2337	74	52	system	system	NOUN
ajssms-2337	74	53	designers	designer	NOUN
ajssms-2337	74	54	,	,	PUNCT
ajssms-2337	74	55	legal	legal	ADJ
ajssms-2337	74	56	policy	policy	NOUN
ajssms-2337	74	57	staff	staff	NOUN
ajssms-2337	74	58	and	and	CCONJ
ajssms-2337	74	59	it	it	PRON
ajssms-2337	74	60	experts	expert	NOUN
ajssms-2337	74	61	(	(	PUNCT
ajssms-2337	74	62	buffat	buffat	PROPN
ajssms-2337	74	63	,	,	PUNCT
ajssms-2337	74	64	2015	2015	NUM
ajssms-2337	74	65	)	)	PUNCT
ajssms-2337	74	66	.	.	PUNCT
ajssms-2337	75	1	hence	hence	ADV
ajssms-2337	75	2	,	,	PUNCT
ajssms-2337	75	3	it	it	PRON
ajssms-2337	75	4	could	could	AUX
ajssms-2337	75	5	be	be	AUX
ajssms-2337	75	6	comprehended	comprehend	VERB
ajssms-2337	75	7	that	that	SCONJ
ajssms-2337	75	8	in	in	ADP
ajssms-2337	75	9	the	the	DET
ajssms-2337	75	10	information	information	NOUN
ajssms-2337	75	11	era	era	NOUN
ajssms-2337	75	12	digitalization	digitalization	NOUN
ajssms-2337	75	13	extends	extend	VERB
ajssms-2337	75	14	multiple	multiple	ADJ
ajssms-2337	75	15	benefits	benefit	NOUN
ajssms-2337	75	16	for	for	ADP
ajssms-2337	75	17	the	the	DET
ajssms-2337	75	18	citizens	citizen	NOUN
ajssms-2337	75	19	but	but	CCONJ
ajssms-2337	75	20	the	the	DET
ajssms-2337	75	21	adoption	adoption	NOUN
ajssms-2337	75	22	of	of	ADP
ajssms-2337	75	23	that	that	DET
ajssms-2337	75	24	technology	technology	NOUN
ajssms-2337	75	25	should	should	AUX
ajssms-2337	75	26	carefully	carefully	ADV
ajssms-2337	75	27	handle	handle	VERB
ajssms-2337	75	28	in	in	ADP
ajssms-2337	75	29	order	order	NOUN
ajssms-2337	75	30	to	to	PART
ajssms-2337	75	31	obtain	obtain	VERB
ajssms-2337	75	32	said	say	VERB
ajssms-2337	75	33	benefits	benefit	NOUN
ajssms-2337	75	34	from	from	ADP
ajssms-2337	75	35	the	the	DET
ajssms-2337	75	36	digitalized	digitalize	VERB
ajssms-2337	75	37	bureaucratic	bureaucratic	ADJ
ajssms-2337	75	38	system	system	NOUN
ajssms-2337	75	39	.	.	PUNCT
ajssms-2337	76	1	3	3	X
ajssms-2337	76	2	.	.	X
ajssms-2337	76	3	research	research	NOUN
ajssms-2337	76	4	method	method	NOUN
ajssms-2337	76	5	to	to	PART
ajssms-2337	76	6	make	make	VERB
ajssms-2337	76	7	an	an	DET
ajssms-2337	76	8	exploratory	exploratory	ADJ
ajssms-2337	76	9	study	study	NOUN
ajssms-2337	76	10	on	on	ADP
ajssms-2337	76	11	adoption	adoption	NOUN
ajssms-2337	76	12	of	of	ADP
ajssms-2337	76	13	digitalization	digitalization	NOUN
ajssms-2337	76	14	in	in	ADP
ajssms-2337	76	15	public	public	ADJ
ajssms-2337	76	16	service	service	NOUN
ajssms-2337	76	17	delivery	delivery	NOUN
ajssms-2337	76	18	a	a	DET
ajssms-2337	76	19	case	case	NOUN
ajssms-2337	76	20	study	study	NOUN
ajssms-2337	76	21	approach	approach	NOUN
ajssms-2337	76	22	is	be	AUX
ajssms-2337	76	23	used	use	VERB
ajssms-2337	76	24	.	.	PUNCT
ajssms-2337	77	1	since	since	SCONJ
ajssms-2337	77	2	the	the	DET
ajssms-2337	77	3	iedsl	iedsl	NOUN
ajssms-2337	77	4	has	have	AUX
ajssms-2337	77	5	successfully	successfully	ADV
ajssms-2337	77	6	implemented	implement	VERB
ajssms-2337	77	7	digitalization	digitalization	NOUN
ajssms-2337	77	8	in	in	ADP
ajssms-2337	77	9	public	public	ADJ
ajssms-2337	77	10	service	service	NOUN
ajssms-2337	77	11	delivery	delivery	NOUN
ajssms-2337	77	12	,	,	PUNCT
ajssms-2337	77	13	the	the	DET
ajssms-2337	77	14	chosen	choose	VERB
ajssms-2337	77	15	organization	organization	NOUN
ajssms-2337	77	16	would	would	AUX
ajssms-2337	77	17	be	be	AUX
ajssms-2337	77	18	an	an	DET
ajssms-2337	77	19	informative	informative	ADJ
ajssms-2337	77	20	case	case	NOUN
ajssms-2337	77	21	study	study	NOUN
ajssms-2337	77	22	.	.	PUNCT
ajssms-2337	78	1	the	the	DET
ajssms-2337	78	2	case	case	NOUN
ajssms-2337	78	3	study	study	NOUN
ajssms-2337	78	4	was	be	AUX
ajssms-2337	78	5	carried	carry	VERB
ajssms-2337	78	6	out	out	ADP
ajssms-2337	78	7	in	in	ADP
ajssms-2337	78	8	2019	2019	NUM
ajssms-2337	78	9	.	.	PUNCT
ajssms-2337	79	1	the	the	DET
ajssms-2337	79	2	study	study	NOUN
ajssms-2337	79	3	used	use	VERB
ajssms-2337	79	4	both	both	CCONJ
ajssms-2337	79	5	the	the	DET
ajssms-2337	79	6	primary	primary	ADJ
ajssms-2337	79	7	and	and	CCONJ
ajssms-2337	79	8	secondary	secondary	ADJ
ajssms-2337	79	9	data	datum	NOUN
ajssms-2337	79	10	sources	source	NOUN
ajssms-2337	79	11	for	for	ADP
ajssms-2337	79	12	the	the	DET
ajssms-2337	79	13	analysis	analysis	NOUN
ajssms-2337	79	14	.	.	PUNCT
ajssms-2337	80	1	primary	primary	ADJ
ajssms-2337	80	2	data	datum	NOUN
ajssms-2337	80	3	were	be	AUX
ajssms-2337	80	4	collected	collect	VERB
ajssms-2337	80	5	through	through	ADP
ajssms-2337	80	6	the	the	DET
ajssms-2337	80	7	in	in	ADP
ajssms-2337	80	8	-	-	PUNCT
ajssms-2337	80	9	depth	depth	NOUN
ajssms-2337	80	10	interviews	interview	NOUN
ajssms-2337	80	11	with	with	ADP
ajssms-2337	80	12	five	five	NUM
ajssms-2337	80	13	senior	senior	ADJ
ajssms-2337	80	14	officials	official	NOUN
ajssms-2337	80	15	involved	involve	VERB
ajssms-2337	80	16	in	in	ADP
ajssms-2337	80	17	digitalization	digitalization	NOUN
ajssms-2337	80	18	process	process	NOUN
ajssms-2337	80	19	at	at	ADP
ajssms-2337	80	20	iedsl	iedsl	NOUN
ajssms-2337	80	21	.	.	PUNCT
ajssms-2337	81	1	the	the	DET
ajssms-2337	81	2	main	main	ADJ
ajssms-2337	81	3	purpose	purpose	NOUN
ajssms-2337	81	4	was	be	AUX
ajssms-2337	81	5	to	to	PART
ajssms-2337	81	6	capture	capture	VERB
ajssms-2337	81	7	the	the	DET
ajssms-2337	81	8	process	process	NOUN
ajssms-2337	81	9	of	of	ADP
ajssms-2337	81	10	digitalization	digitalization	NOUN
ajssms-2337	81	11	in	in	ADP
ajssms-2337	81	12	the	the	DET
ajssms-2337	81	13	organization	organization	NOUN
ajssms-2337	81	14	and	and	CCONJ
ajssms-2337	81	15	to	to	PART
ajssms-2337	81	16	get	get	VERB
ajssms-2337	81	17	their	their	PRON
ajssms-2337	81	18	perspectives	perspective	NOUN
ajssms-2337	81	19	on	on	ADP
ajssms-2337	81	20	lessons	lesson	NOUN
ajssms-2337	81	21	learnt	learn	VERB
ajssms-2337	81	22	lessons	lesson	NOUN
ajssms-2337	81	23	from	from	ADP
ajssms-2337	81	24	that	that	DET
ajssms-2337	81	25	implementation	implementation	NOUN
ajssms-2337	81	26	.	.	PUNCT
ajssms-2337	82	1	the	the	DET
ajssms-2337	82	2	secondary	secondary	ADJ
ajssms-2337	82	3	data	datum	NOUN
ajssms-2337	82	4	sources	source	NOUN
ajssms-2337	82	5	were	be	AUX
ajssms-2337	82	6	annual	annual	ADJ
ajssms-2337	82	7	performance	performance	NOUN
ajssms-2337	82	8	reports	report	NOUN
ajssms-2337	82	9	,	,	PUNCT
ajssms-2337	82	10	other	other	ADJ
ajssms-2337	82	11	related	related	ADJ
ajssms-2337	82	12	publications	publication	NOUN
ajssms-2337	82	13	and	and	CCONJ
ajssms-2337	82	14	the	the	DET
ajssms-2337	82	15	website	website	NOUN
ajssms-2337	82	16	of	of	ADP
ajssms-2337	82	17	the	the	DET
ajssms-2337	82	18	iedsl	iedsl	NOUN
ajssms-2337	82	19	.	.	PUNCT
ajssms-2337	83	1	4	4	X
ajssms-2337	83	2	.	.	X
ajssms-2337	83	3	results	result	VERB
ajssms-2337	83	4	4.1	4.1	NUM
ajssms-2337	83	5	.	.	PUNCT
ajssms-2337	84	1	functional	functional	ADJ
ajssms-2337	84	2	scope	scope	NOUN
ajssms-2337	84	3	of	of	ADP
ajssms-2337	84	4	iedsl	iedsl	NOUN
ajssms-2337	84	5	the	the	DET
ajssms-2337	84	6	iedsl	iedsl	NOUN
ajssms-2337	84	7	has	have	AUX
ajssms-2337	84	8	committed	commit	VERB
ajssms-2337	84	9	to	to	PART
ajssms-2337	84	10	be	be	AUX
ajssms-2337	84	11	the	the	DET
ajssms-2337	84	12	best	good	ADJ
ajssms-2337	84	13	immigration	immigration	NOUN
ajssms-2337	84	14	service	service	NOUN
ajssms-2337	84	15	in	in	ADP
ajssms-2337	84	16	the	the	DET
ajssms-2337	84	17	region	region	NOUN
ajssms-2337	84	18	.	.	PUNCT
ajssms-2337	85	1	it	it	PRON
ajssms-2337	85	2	was	be	AUX
ajssms-2337	85	3	established	establish	VERB
ajssms-2337	85	4	in	in	ADP
ajssms-2337	85	5	1949	1949	NUM
ajssms-2337	85	6	to	to	PART
ajssms-2337	85	7	implement	implement	VERB
ajssms-2337	85	8	the	the	DET
ajssms-2337	85	9	newly	newly	ADV
ajssms-2337	85	10	enacted	enact	VERB
ajssms-2337	85	11	immigrants	immigrant	NOUN
ajssms-2337	85	12	and	and	CCONJ
ajssms-2337	85	13	emigrants	emigrant	NOUN
ajssms-2337	85	14	act	act	VERB
ajssms-2337	85	15	no	no	INTJ
ajssms-2337	85	16	.	.	NOUN
ajssms-2337	85	17	20	20	NUM
ajssms-2337	85	18	of	of	ADP
ajssms-2337	85	19	1948	1948	NUM
ajssms-2337	85	20	after	after	ADP
ajssms-2337	85	21	gaining	gain	VERB
ajssms-2337	85	22	independent	independent	ADJ
ajssms-2337	85	23	from	from	ADP
ajssms-2337	85	24	british	british	PROPN
ajssms-2337	85	25	.	.	PUNCT
ajssms-2337	86	1	initially	initially	ADV
ajssms-2337	86	2	the	the	DET
ajssms-2337	86	3	department	department	NOUN
ajssms-2337	86	4	operated	operate	VERB
ajssms-2337	86	5	in	in	ADP
ajssms-2337	86	6	colombo	colombo	NOUN
ajssms-2337	86	7	fort	fort	NOUN
ajssms-2337	86	8	and	and	CCONJ
ajssms-2337	86	9	regulated	regulate	VERB
ajssms-2337	86	10	the	the	DET
ajssms-2337	86	11	departure	departure	NOUN
ajssms-2337	86	12	of	of	ADP
ajssms-2337	86	13	ceylon	ceylon	PROPN
ajssms-2337	86	14	citizens	citizen	NOUN
ajssms-2337	86	15	and	and	CCONJ
ajssms-2337	86	16	others	other	NOUN
ajssms-2337	86	17	,	,	PUNCT
ajssms-2337	86	18	entry	entry	NOUN
ajssms-2337	86	19	of	of	ADP
ajssms-2337	86	20	non	non	ADJ
ajssms-2337	86	21	-	-	ADJ
ajssms-2337	86	22	ceylonese	ceylonese	ADJ
ajssms-2337	86	23	to	to	ADP
ajssms-2337	86	24	the	the	DET
ajssms-2337	86	25	country	country	NOUN
ajssms-2337	86	26	.	.	PUNCT
ajssms-2337	87	1	the	the	DET
ajssms-2337	87	2	issuance	issuance	NOUN
ajssms-2337	87	3	of	of	ADP
ajssms-2337	87	4	new	new	ADJ
ajssms-2337	87	5	ceylon	ceylon	PROPN
ajssms-2337	87	6	passport	passport	PROPN
ajssms-2337	87	7	has	have	AUX
ajssms-2337	87	8	commenced	commence	VERB
ajssms-2337	87	9	to	to	ADP
ajssms-2337	87	10	the	the	DET
ajssms-2337	87	11	ceylonese	ceylonese	NOUN
ajssms-2337	87	12	.	.	PUNCT
ajssms-2337	88	1	the	the	DET
ajssms-2337	88	2	immigrants	immigrant	NOUN
ajssms-2337	88	3	and	and	CCONJ
ajssms-2337	88	4	emigrants	emigrant	NOUN
ajssms-2337	88	5	act	act	VERB
ajssms-2337	88	6	no	no	INTJ
ajssms-2337	88	7	.	.	NOUN
ajssms-2337	88	8	20	20	NUM
ajssms-2337	88	9	of	of	ADP
ajssms-2337	88	10	1948	1948	NUM
ajssms-2337	88	11	entrusted	entrust	VERB
ajssms-2337	88	12	power	power	NOUN
ajssms-2337	88	13	to	to	ADP
ajssms-2337	88	14	the	the	DET
ajssms-2337	88	15	department	department	NOUN
ajssms-2337	88	16	to	to	PART
ajssms-2337	88	17	regulate	regulate	VERB
ajssms-2337	88	18	immigrants	immigrant	NOUN
ajssms-2337	88	19	and	and	CCONJ
ajssms-2337	88	20	emigrants	emigrant	NOUN
ajssms-2337	88	21	of	of	ADP
ajssms-2337	88	22	citizens	citizen	NOUN
ajssms-2337	88	23	and	and	CCONJ
ajssms-2337	88	24	non	non	NOUN
ajssms-2337	88	25	-	-	NOUN
ajssms-2337	88	26	citizens	citizen	NOUN
ajssms-2337	88	27	in	in	ADP
ajssms-2337	88	28	sri	sri	PROPN
ajssms-2337	88	29	lankan	lankan	PROPN
ajssms-2337	88	30	territory	territory	NOUN
ajssms-2337	88	31	.	.	PUNCT
ajssms-2337	89	1	the	the	DET
ajssms-2337	89	2	core	core	NOUN
ajssms-2337	89	3	functions	function	NOUN
ajssms-2337	89	4	of	of	ADP
ajssms-2337	89	5	the	the	DET
ajssms-2337	89	6	departments	department	NOUN
ajssms-2337	89	7	include	include	VERB
ajssms-2337	89	8	the	the	DET
ajssms-2337	89	9	tasks	task	NOUN
ajssms-2337	89	10	of	of	ADP
ajssms-2337	89	11	issuing	issue	VERB
ajssms-2337	89	12	passports	passport	NOUN
ajssms-2337	89	13	for	for	ADP
ajssms-2337	89	14	sri	sri	ADJ
ajssms-2337	89	15	lankans	lankans	PROPN
ajssms-2337	89	16	,	,	PUNCT
ajssms-2337	89	17	issuing	issue	VERB
ajssms-2337	89	18	visas	visa	NOUN
ajssms-2337	89	19	for	for	ADP
ajssms-2337	89	20	foreigners	foreigner	NOUN
ajssms-2337	89	21	,	,	PUNCT
ajssms-2337	89	22	granting	grant	VERB
ajssms-2337	89	23	sri	sri	ADJ
ajssms-2337	89	24	lankan	lankan	ADJ
ajssms-2337	89	25	citizenship	citizenship	NOUN
ajssms-2337	89	26	,	,	PUNCT
ajssms-2337	89	27	and	and	CCONJ
ajssms-2337	89	28	border	border	NOUN
ajssms-2337	89	29	control	control	NOUN
ajssms-2337	89	30	.	.	PUNCT
ajssms-2337	90	1	the	the	DET
ajssms-2337	90	2	expert	expert	ADJ
ajssms-2337	90	3	service	service	NOUN
ajssms-2337	90	4	of	of	ADP
ajssms-2337	90	5	this	this	DET
ajssms-2337	90	6	department	department	NOUN
ajssms-2337	90	7	is	be	AUX
ajssms-2337	90	8	not	not	PART
ajssms-2337	90	9	merely	merely	ADV
ajssms-2337	90	10	regulating	regulate	VERB
ajssms-2337	90	11	immigration	immigration	NOUN
ajssms-2337	90	12	,	,	PUNCT
ajssms-2337	90	13	but	but	CCONJ
ajssms-2337	90	14	it	it	PRON
ajssms-2337	90	15	is	be	AUX
ajssms-2337	90	16	inevitable	inevitable	ADJ
ajssms-2337	90	17	to	to	PART
ajssms-2337	90	18	safeguard	safeguard	VERB
ajssms-2337	90	19	national	national	ADJ
ajssms-2337	90	20	security	security	NOUN
ajssms-2337	90	21	and	and	CCONJ
ajssms-2337	90	22	facilitate	facilitate	NOUN
ajssms-2337	90	23	development	development	NOUN
ajssms-2337	90	24	of	of	ADP
ajssms-2337	90	25	the	the	DET
ajssms-2337	90	26	economy	economy	NOUN
ajssms-2337	90	27	.	.	PUNCT
ajssms-2337	91	1	more	more	ADV
ajssms-2337	91	2	importantly	importantly	ADV
ajssms-2337	91	3	,	,	PUNCT
ajssms-2337	91	4	its	its	PRON
ajssms-2337	91	5	commended	commend	VERB
ajssms-2337	91	6	performance	performance	NOUN
ajssms-2337	91	7	is	be	AUX
ajssms-2337	91	8	core	core	NOUN
ajssms-2337	91	9	for	for	ADP
ajssms-2337	91	10	the	the	DET
ajssms-2337	91	11	development	development	NOUN
ajssms-2337	91	12	process	process	NOUN
ajssms-2337	91	13	aimed	aim	VERB
ajssms-2337	91	14	at	at	ADP
ajssms-2337	91	15	transforming	transform	VERB
ajssms-2337	91	16	sri	sri	PROPN
ajssms-2337	91	17	lanka	lanka	PROPN
ajssms-2337	91	18	in	in	ADP
ajssms-2337	91	19	to	to	ADP
ajssms-2337	91	20	an	an	DET
ajssms-2337	91	21	economic	economic	ADJ
ajssms-2337	91	22	hub	hub	NOUN
ajssms-2337	91	23	in	in	ADP
ajssms-2337	91	24	asia	asia	PROPN
ajssms-2337	91	25	.	.	PUNCT
ajssms-2337	92	1	the	the	DET
ajssms-2337	92	2	digitalization	digitalization	NOUN
ajssms-2337	92	3	process	process	NOUN
ajssms-2337	92	4	adopted	adopt	VERB
ajssms-2337	92	5	by	by	ADP
ajssms-2337	92	6	the	the	DET
ajssms-2337	92	7	department	department	NOUN
ajssms-2337	92	8	streamlined	streamline	VERB
ajssms-2337	92	9	the	the	DET
ajssms-2337	92	10	functions	function	NOUN
ajssms-2337	92	11	and	and	CCONJ
ajssms-2337	92	12	remarkably	remarkably	ADV
ajssms-2337	92	13	contributed	contribute	VERB
ajssms-2337	92	14	lkr	lkr	VERB
ajssms-2337	92	15	17,259	17,259	NUM
ajssms-2337	92	16	million	million	NUM
ajssms-2337	92	17	to	to	ADP
ajssms-2337	92	18	the	the	DET
ajssms-2337	92	19	national	national	ADJ
ajssms-2337	92	20	income	income	NOUN
ajssms-2337	92	21	in	in	ADP
ajssms-2337	92	22	the	the	DET
ajssms-2337	92	23	recent	recent	ADJ
ajssms-2337	92	24	year	year	NOUN
ajssms-2337	92	25	(	(	PUNCT
ajssms-2337	92	26	performance	performance	NOUN
ajssms-2337	92	27	report	report	NOUN
ajssms-2337	92	28	of	of	ADP
ajssms-2337	92	29	iedsl	iedsl	NOUN
ajssms-2337	92	30	,	,	PUNCT
ajssms-2337	92	31	2018	2018	NUM
ajssms-2337	92	32	)	)	PUNCT
ajssms-2337	92	33	.	.	PUNCT
ajssms-2337	93	1	the	the	DET
ajssms-2337	93	2	organization	organization	NOUN
ajssms-2337	93	3	is	be	AUX
ajssms-2337	93	4	headed	head	VERB
ajssms-2337	93	5	by	by	ADP
ajssms-2337	93	6	the	the	DET
ajssms-2337	93	7	controller	controller	NOUN
ajssms-2337	93	8	general	general	NOUN
ajssms-2337	93	9	and	and	CCONJ
ajssms-2337	93	10	responsibilities	responsibility	NOUN
ajssms-2337	93	11	of	of	ADP
ajssms-2337	93	12	divisions	division	NOUN
ajssms-2337	93	13	are	be	AUX
ajssms-2337	93	14	entrusted	entrust	VERB
ajssms-2337	93	15	to	to	ADP
ajssms-2337	93	16	an	an	DET
ajssms-2337	93	17	additional	additional	ADJ
ajssms-2337	93	18	controller	controller	NOUN
ajssms-2337	93	19	general	general	NOUN
ajssms-2337	93	20	.	.	PUNCT
ajssms-2337	94	1	five	five	NUM
ajssms-2337	94	2	controllers	controller	NOUN
ajssms-2337	94	3	,	,	PUNCT
ajssms-2337	94	4	a	a	DET
ajssms-2337	94	5	chief	chief	ADJ
ajssms-2337	94	6	accountant	accountant	NOUN
ajssms-2337	94	7	and	and	CCONJ
ajssms-2337	94	8	an	an	DET
ajssms-2337	94	9	internal	internal	ADJ
ajssms-2337	94	10	auditor	auditor	NOUN
ajssms-2337	94	11	serve	serve	VERB
ajssms-2337	94	12	under	under	ADP
ajssms-2337	94	13	the	the	DET
ajssms-2337	94	14	direction	direction	NOUN
ajssms-2337	94	15	and	and	CCONJ
ajssms-2337	94	16	supervision	supervision	NOUN
ajssms-2337	94	17	of	of	ADP
ajssms-2337	94	18	additional	additional	ADJ
ajssms-2337	94	19	controller	controller	NOUN
ajssms-2337	94	20	general	general	NOUN
ajssms-2337	94	21	.	.	PUNCT
ajssms-2337	95	1	the	the	DET
ajssms-2337	95	2	travel	travel	NOUN
ajssms-2337	95	3	division	division	NOUN
ajssms-2337	95	4	of	of	ADP
ajssms-2337	95	5	the	the	DET
ajssms-2337	95	6	department	department	NOUN
ajssms-2337	95	7	is	be	AUX
ajssms-2337	95	8	the	the	DET
ajssms-2337	95	9	largest	large	ADJ
ajssms-2337	95	10	in	in	ADP
ajssms-2337	95	11	terms	term	NOUN
ajssms-2337	95	12	of	of	ADP
ajssms-2337	95	13	its	its	PRON
ajssms-2337	95	14	functional	functional	ADJ
ajssms-2337	95	15	scope	scope	NOUN
ajssms-2337	95	16	and	and	CCONJ
ajssms-2337	95	17	it	it	PRON
ajssms-2337	95	18	serve	serve	VERB
ajssms-2337	95	19	closer	close	ADV
ajssms-2337	95	20	to	to	ADP
ajssms-2337	95	21	the	the	DET
ajssms-2337	95	22	public	public	NOUN
ajssms-2337	95	23	to	to	PART
ajssms-2337	95	24	operationalize	operationalize	VERB
ajssms-2337	95	25	the	the	DET
ajssms-2337	95	26	vested	vested	ADJ
ajssms-2337	95	27	authorities	authority	NOUN
ajssms-2337	95	28	.	.	PUNCT
ajssms-2337	96	1	on	on	ADP
ajssms-2337	96	2	average	average	ADJ
ajssms-2337	96	3	,	,	PUNCT
ajssms-2337	96	4	2,500	2,500	NUM
ajssms-2337	96	5	customers	customer	NOUN
ajssms-2337	96	6	visit	visit	VERB
ajssms-2337	96	7	the	the	DET
ajssms-2337	96	8	department	department	NOUN
ajssms-2337	96	9	daily	daily	ADV
ajssms-2337	96	10	to	to	PART
ajssms-2337	96	11	get	get	VERB
ajssms-2337	96	12	the	the	DET
ajssms-2337	96	13	service	service	NOUN
ajssms-2337	96	14	.	.	PUNCT
ajssms-2337	97	1	the	the	DET
ajssms-2337	97	2	passport	passport	NOUN
ajssms-2337	97	3	is	be	AUX
ajssms-2337	97	4	issued	issue	VERB
ajssms-2337	97	5	under	under	ADP
ajssms-2337	97	6	expedited	expedite	VERB
ajssms-2337	97	7	one	one	NUM
ajssms-2337	97	8	-	-	PUNCT
ajssms-2337	97	9	day	day	NOUN
ajssms-2337	97	10	service	service	NOUN
ajssms-2337	97	11	and	and	CCONJ
ajssms-2337	97	12	ordinary	ordinary	ADJ
ajssms-2337	97	13	service	service	NOUN
ajssms-2337	97	14	.	.	PUNCT
ajssms-2337	98	1	sri	sri	PROPN
ajssms-2337	98	2	lanka	lanka	PROPN
ajssms-2337	98	3	is	be	AUX
ajssms-2337	98	4	one	one	NUM
ajssms-2337	98	5	of	of	ADP
ajssms-2337	98	6	the	the	DET
ajssms-2337	98	7	five	five	NUM
ajssms-2337	98	8	countries	country	NOUN
ajssms-2337	98	9	in	in	ADP
ajssms-2337	98	10	the	the	DET
ajssms-2337	98	11	world	world	NOUN
ajssms-2337	98	12	where	where	SCONJ
ajssms-2337	98	13	a	a	DET
ajssms-2337	98	14	passport	passport	NOUN
ajssms-2337	98	15	could	could	AUX
ajssms-2337	98	16	be	be	AUX
ajssms-2337	98	17	processed	process	VERB
ajssms-2337	98	18	in	in	ADP
ajssms-2337	98	19	a	a	DET
ajssms-2337	98	20	day	day	NOUN
ajssms-2337	98	21	(	(	PUNCT
ajssms-2337	98	22	dissanayake	dissanayake	NOUN
ajssms-2337	98	23	,	,	PUNCT
ajssms-2337	98	24	2011	2011	NUM
ajssms-2337	98	25	)	)	PUNCT
ajssms-2337	98	26	.	.	PUNCT
ajssms-2337	99	1	as	as	ADP
ajssms-2337	99	2	per	per	ADP
ajssms-2337	99	3	the	the	DET
ajssms-2337	99	4	performance	performance	NOUN
ajssms-2337	99	5	report	report	NOUN
ajssms-2337	99	6	of	of	ADP
ajssms-2337	99	7	the	the	DET
ajssms-2337	99	8	department	department	NOUN
ajssms-2337	99	9	,	,	PUNCT
ajssms-2337	99	10	it	it	PRON
ajssms-2337	99	11	has	have	AUX
ajssms-2337	99	12	issued	issue	VERB
ajssms-2337	99	13	603,732	603,732	NUM
ajssms-2337	99	14	new	new	ADJ
ajssms-2337	99	15	passports	passport	NOUN
ajssms-2337	99	16	in	in	ADP
ajssms-2337	99	17	2018	2018	NUM
ajssms-2337	99	18	.	.	PUNCT
ajssms-2337	100	1	it	it	PRON
ajssms-2337	100	2	is	be	AUX
ajssms-2337	100	3	approximately	approximately	ADV
ajssms-2337	100	4	17	17	NUM
ajssms-2337	100	5	%	%	NOUN
ajssms-2337	100	6	increase	increase	NOUN
ajssms-2337	100	7	in	in	ADP
ajssms-2337	100	8	past	past	ADJ
ajssms-2337	100	9	five	five	NUM
ajssms-2337	100	10	years	year	NOUN
ajssms-2337	100	11	.	.	PUNCT
ajssms-2337	101	1	further	far	ADV
ajssms-2337	101	2	,	,	PUNCT
ajssms-2337	101	3	the	the	DET
ajssms-2337	101	4	demand	demand	NOUN
ajssms-2337	101	5	for	for	ADP
ajssms-2337	101	6	one	one	NUM
ajssms-2337	101	7	-	-	PUNCT
ajssms-2337	101	8	day	day	NOUN
ajssms-2337	101	9	service	service	NOUN
ajssms-2337	101	10	is	be	AUX
ajssms-2337	101	11	higher	high	ADJ
ajssms-2337	101	12	which	which	PRON
ajssms-2337	101	13	emphasizes	emphasize	VERB
ajssms-2337	101	14	the	the	DET
ajssms-2337	101	15	necessity	necessity	NOUN
ajssms-2337	101	16	of	of	ADP
ajssms-2337	101	17	efficient	efficient	ADJ
ajssms-2337	101	18	and	and	CCONJ
ajssms-2337	101	19	errorless	errorless	NOUN
ajssms-2337	101	20	service	service	NOUN
ajssms-2337	101	21	.	.	PUNCT
ajssms-2337	102	1	the	the	DET
ajssms-2337	102	2	adoption	adoption	NOUN
ajssms-2337	102	3	of	of	ADP
ajssms-2337	102	4	digitalization	digitalization	NOUN
ajssms-2337	102	5	in	in	ADP
ajssms-2337	102	6	iedsl	iedsl	NOUN
ajssms-2337	102	7	covered	cover	VERB
ajssms-2337	102	8	the	the	DET
ajssms-2337	102	9	set	set	NOUN
ajssms-2337	102	10	of	of	ADP
ajssms-2337	102	11	key	key	ADJ
ajssms-2337	102	12	functions	function	NOUN
ajssms-2337	102	13	including	include	VERB
ajssms-2337	102	14	,	,	PUNCT
ajssms-2337	102	15	issuing	issue	VERB
ajssms-2337	102	16	of	of	ADP
ajssms-2337	102	17	passports	passport	NOUN
ajssms-2337	102	18	and	and	CCONJ
ajssms-2337	102	19	granting	granting	NOUN
ajssms-2337	102	20	of	of	ADP
ajssms-2337	102	21	visas	visa	NOUN
ajssms-2337	102	22	.	.	PUNCT
ajssms-2337	103	1	at	at	ADP
ajssms-2337	103	2	present	present	ADJ
ajssms-2337	103	3	,	,	PUNCT
ajssms-2337	103	4	the	the	DET
ajssms-2337	103	5	entire	entire	ADJ
ajssms-2337	103	6	cycle	cycle	NOUN
ajssms-2337	103	7	of	of	ADP
ajssms-2337	103	8	passport	passport	NOUN
ajssms-2337	103	9	issuing	issuing	NOUN
ajssms-2337	103	10	process	process	NOUN
ajssms-2337	103	11	is	be	AUX
ajssms-2337	103	12	digitalized	digitalize	VERB
ajssms-2337	103	13	.	.	PUNCT
ajssms-2337	104	1	according	accord	VERB
ajssms-2337	104	2	to	to	ADP
ajssms-2337	104	3	the	the	DET
ajssms-2337	104	4	interviewees	interviewee	NOUN
ajssms-2337	104	5	,	,	PUNCT
ajssms-2337	104	6	this	this	DET
ajssms-2337	104	7	initiation	initiation	NOUN
ajssms-2337	104	8	enabled	enable	VERB
ajssms-2337	104	9	the	the	DET
ajssms-2337	104	10	department	department	NOUN
ajssms-2337	104	11	to	to	PART
ajssms-2337	104	12	provide	provide	VERB
ajssms-2337	104	13	efficient	efficient	ADJ
ajssms-2337	104	14	service	service	NOUN
ajssms-2337	104	15	delivery	delivery	NOUN
ajssms-2337	104	16	by	by	ADP
ajssms-2337	104	17	curbing	curb	VERB
ajssms-2337	104	18	public	public	ADJ
ajssms-2337	104	19	waiting	waiting	NOUN
ajssms-2337	104	20	time	time	NOUN
ajssms-2337	104	21	and	and	CCONJ
ajssms-2337	104	22	transaction	transaction	NOUN
ajssms-2337	104	23	cost	cost	NOUN
ajssms-2337	104	24	for	for	ADP
ajssms-2337	104	25	the	the	DET
ajssms-2337	104	26	public	public	NOUN
ajssms-2337	104	27	,	,	PUNCT
ajssms-2337	104	28	maintaining	maintain	VERB
ajssms-2337	104	29	an	an	DET
ajssms-2337	104	30	equal	equal	ADJ
ajssms-2337	104	31	access	access	NOUN
ajssms-2337	104	32	to	to	ADP
ajssms-2337	104	33	the	the	DET
ajssms-2337	104	34	service	service	NOUN
ajssms-2337	104	35	and	and	CCONJ
ajssms-2337	104	36	making	make	VERB
ajssms-2337	104	37	information	information	NOUN
ajssms-2337	104	38	freely	freely	ADV
ajssms-2337	104	39	available	available	ADJ
ajssms-2337	104	40	.	.	PUNCT
ajssms-2337	105	1	on	on	ADP
ajssms-2337	105	2	the	the	DET
ajssms-2337	105	3	other	other	ADJ
ajssms-2337	105	4	hand	hand	NOUN
ajssms-2337	105	5	,	,	PUNCT
ajssms-2337	105	6	this	this	DET
ajssms-2337	105	7	digitalization	digitalization	NOUN
ajssms-2337	105	8	process	process	NOUN
ajssms-2337	105	9	decreased	decrease	VERB
ajssms-2337	105	10	operation	operation	NOUN
ajssms-2337	105	11	cost	cost	NOUN
ajssms-2337	105	12	for	for	ADP
ajssms-2337	105	13	the	the	DET
ajssms-2337	105	14	organization	organization	NOUN
ajssms-2337	105	15	,	,	PUNCT
ajssms-2337	105	16	ensure	ensure	VERB
ajssms-2337	105	17	corruption	corruption	NOUN
ajssms-2337	105	18	-	-	PUNCT
ajssms-2337	105	19	free	free	ADJ
ajssms-2337	105	20	environment	environment	NOUN
ajssms-2337	105	21	which	which	PRON
ajssms-2337	105	22	enhances	enhance	VERB
ajssms-2337	105	23	the	the	DET
ajssms-2337	105	24	image	image	NOUN
ajssms-2337	105	25	of	of	ADP
ajssms-2337	105	26	the	the	DET
ajssms-2337	105	27	organization	organization	NOUN
ajssms-2337	105	28	.	.	PUNCT
ajssms-2337	106	1	also	also	ADV
ajssms-2337	106	2	,	,	PUNCT
ajssms-2337	106	3	it	it	PRON
ajssms-2337	106	4	enabled	enable	VERB
ajssms-2337	106	5	inter	inter	ADJ
ajssms-2337	106	6	-	-	NOUN
ajssms-2337	106	7	link	link	NOUN
ajssms-2337	106	8	between	between	ADP
ajssms-2337	106	9	the	the	DET
ajssms-2337	106	10	iedsl	iedsl	NOUN
ajssms-2337	106	11	and	and	CCONJ
ajssms-2337	106	12	the	the	DET
ajssms-2337	106	13	airport	airport	NOUN
ajssms-2337	106	14	authority	authority	NOUN
ajssms-2337	106	15	.	.	PUNCT
ajssms-2337	107	1	further	far	ADV
ajssms-2337	107	2	,	,	PUNCT
ajssms-2337	107	3	in	in	ADP
ajssms-2337	107	4	aligning	align	VERB
ajssms-2337	107	5	with	with	ADP
ajssms-2337	107	6	the	the	DET
ajssms-2337	107	7	country	country	NOUN
ajssms-2337	107	8	’s	’s	PART
ajssms-2337	107	9	development	development	NOUN
ajssms-2337	107	10	agenda	agenda	NOUN
ajssms-2337	107	11	,	,	PUNCT
ajssms-2337	107	12	the	the	DET
ajssms-2337	107	13	department	department	NOUN
ajssms-2337	107	14	facilitates	facilitate	VERB
ajssms-2337	107	15	the	the	DET
ajssms-2337	107	16	promotion	promotion	NOUN
ajssms-2337	107	17	of	of	ADP
ajssms-2337	107	18	local	local	ADJ
ajssms-2337	107	19	and	and	CCONJ
ajssms-2337	107	20	foreign	foreign	ADJ
ajssms-2337	107	21	investments	investment	NOUN
ajssms-2337	107	22	through	through	ADP
ajssms-2337	107	23	streamlined	streamlined	ADJ
ajssms-2337	107	24	process	process	NOUN
ajssms-2337	107	25	management	management	NOUN
ajssms-2337	107	26	while	while	SCONJ
ajssms-2337	107	27	meeting	meet	VERB
ajssms-2337	107	28	the	the	DET
ajssms-2337	107	29	global	global	ADJ
ajssms-2337	107	30	standards	standard	NOUN
ajssms-2337	107	31	.	.	PUNCT
ajssms-2337	108	1	asian	asian	ADJ
ajssms-2337	108	2	journal	journal	PROPN
ajssms-2337	108	3	of	of	ADP
ajssms-2337	108	4	social	social	ADJ
ajssms-2337	108	5	sciences	sciences	PROPN
ajssms-2337	108	6	and	and	CCONJ
ajssms-2337	108	7	management	management	NOUN
ajssms-2337	108	8	studies	study	NOUN
ajssms-2337	108	9	,	,	PUNCT
ajssms-2337	108	10	2020	2020	NUM
ajssms-2337	108	11	,	,	PUNCT
ajssms-2337	108	12	7(4	7(4	NUM
ajssms-2337	108	13	):	):	PUNCT
ajssms-2337	108	14	295	295	NUM
ajssms-2337	108	15	-	-	SYM
ajssms-2337	108	16	300	300	NUM
ajssms-2337	108	17	298	298	NUM
ajssms-2337	109	1	©	©	ADP
ajssms-2337	109	2	2020	2020	NUM
ajssms-2337	109	3	by	by	ADP
ajssms-2337	109	4	the	the	DET
ajssms-2337	109	5	authors	author	NOUN
ajssms-2337	109	6	;	;	PUNCT
ajssms-2337	109	7	licensee	licensee	PROPN
ajssms-2337	109	8	asian	asian	ADJ
ajssms-2337	109	9	online	online	PROPN
ajssms-2337	109	10	journal	journal	PROPN
ajssms-2337	109	11	publishing	publishing	NOUN
ajssms-2337	109	12	group	group	PROPN
ajssms-2337	109	13	4.2	4.2	NUM
ajssms-2337	109	14	.	.	PUNCT
ajssms-2337	110	1	digital	digital	ADJ
ajssms-2337	110	2	initiatives	initiative	NOUN
ajssms-2337	110	3	of	of	ADP
ajssms-2337	110	4	iedsl	iedsl	NOUN
ajssms-2337	110	5	as	as	ADP
ajssms-2337	110	6	an	an	DET
ajssms-2337	110	7	initial	initial	ADJ
ajssms-2337	110	8	prevention	prevention	NOUN
ajssms-2337	110	9	mechanism	mechanism	NOUN
ajssms-2337	110	10	,	,	PUNCT
ajssms-2337	110	11	iedsl	iedsl	NOUN
ajssms-2337	110	12	registered	register	VERB
ajssms-2337	110	13	the	the	DET
ajssms-2337	110	14	photo	photo	NOUN
ajssms-2337	110	15	studios	studio	NOUN
ajssms-2337	110	16	located	locate	VERB
ajssms-2337	110	17	island	island	NOUN
ajssms-2337	110	18	-	-	PUNCT
ajssms-2337	110	19	wide	wide	ADV
ajssms-2337	110	20	,	,	PUNCT
ajssms-2337	110	21	and	and	CCONJ
ajssms-2337	110	22	enlisted	enlist	VERB
ajssms-2337	110	23	those	those	PRON
ajssms-2337	110	24	as	as	ADP
ajssms-2337	110	25	the	the	DET
ajssms-2337	110	26	authorized	authorized	ADJ
ajssms-2337	110	27	studios	studio	NOUN
ajssms-2337	110	28	to	to	PART
ajssms-2337	110	29	get	get	VERB
ajssms-2337	110	30	the	the	DET
ajssms-2337	110	31	passport	passport	NOUN
ajssms-2337	110	32	photographs	photograph	NOUN
ajssms-2337	110	33	.	.	PUNCT
ajssms-2337	111	1	later	later	ADV
ajssms-2337	111	2	,	,	PUNCT
ajssms-2337	111	3	it	it	PRON
ajssms-2337	111	4	developed	develop	VERB
ajssms-2337	111	5	the	the	DET
ajssms-2337	111	6	digital	digital	ADJ
ajssms-2337	111	7	platform	platform	NOUN
ajssms-2337	111	8	to	to	PART
ajssms-2337	111	9	connect	connect	VERB
ajssms-2337	111	10	the	the	DET
ajssms-2337	111	11	authorized	authorize	VERB
ajssms-2337	111	12	studios	studio	NOUN
ajssms-2337	111	13	and	and	CCONJ
ajssms-2337	111	14	enabling	enable	VERB
ajssms-2337	111	15	online	online	ADJ
ajssms-2337	111	16	submission	submission	NOUN
ajssms-2337	111	17	of	of	ADP
ajssms-2337	111	18	photos	photo	NOUN
ajssms-2337	111	19	directly	directly	ADV
ajssms-2337	111	20	to	to	PART
ajssms-2337	111	21	iedsl	iedsl	VERB
ajssms-2337	111	22	.	.	PUNCT
ajssms-2337	112	1	at	at	ADP
ajssms-2337	112	2	present	present	ADJ
ajssms-2337	112	3	,	,	PUNCT
ajssms-2337	112	4	the	the	DET
ajssms-2337	112	5	department	department	NOUN
ajssms-2337	112	6	will	will	AUX
ajssms-2337	112	7	no	no	ADV
ajssms-2337	112	8	longer	long	ADV
ajssms-2337	112	9	accept	accept	VERB
ajssms-2337	112	10	printed	print	VERB
ajssms-2337	112	11	photographs	photograph	NOUN
ajssms-2337	112	12	.	.	PUNCT
ajssms-2337	113	1	all	all	DET
ajssms-2337	113	2	applicants	applicant	NOUN
ajssms-2337	113	3	should	should	AUX
ajssms-2337	113	4	obtain	obtain	VERB
ajssms-2337	113	5	their	their	PRON
ajssms-2337	113	6	photographs	photograph	NOUN
ajssms-2337	113	7	from	from	ADP
ajssms-2337	113	8	authorized	authorized	ADJ
ajssms-2337	113	9	studios	studio	NOUN
ajssms-2337	113	10	located	locate	VERB
ajssms-2337	113	11	island	island	NOUN
ajssms-2337	113	12	-	-	PUNCT
ajssms-2337	113	13	wide	wide	ADJ
ajssms-2337	113	14	or	or	CCONJ
ajssms-2337	113	15	from	from	ADP
ajssms-2337	113	16	studios	studio	NOUN
ajssms-2337	113	17	established	establish	VERB
ajssms-2337	113	18	at	at	ADP
ajssms-2337	113	19	the	the	DET
ajssms-2337	113	20	head	head	NOUN
ajssms-2337	113	21	office	office	NOUN
ajssms-2337	113	22	and	and	CCONJ
ajssms-2337	113	23	regional	regional	ADJ
ajssms-2337	113	24	offices	office	NOUN
ajssms-2337	113	25	of	of	ADP
ajssms-2337	113	26	the	the	DET
ajssms-2337	113	27	department	department	NOUN
ajssms-2337	113	28	.	.	PUNCT
ajssms-2337	114	1	the	the	DET
ajssms-2337	114	2	applicant	applicant	NOUN
ajssms-2337	114	3	receives	receive	VERB
ajssms-2337	114	4	an	an	DET
ajssms-2337	114	5	acknowledgement	acknowledgement	NOUN
ajssms-2337	114	6	note	note	NOUN
ajssms-2337	114	7	containing	contain	VERB
ajssms-2337	114	8	photo	photo	NOUN
ajssms-2337	114	9	which	which	PRON
ajssms-2337	114	10	should	should	AUX
ajssms-2337	114	11	be	be	AUX
ajssms-2337	114	12	submitted	submit	VERB
ajssms-2337	114	13	along	along	ADV
ajssms-2337	114	14	with	with	ADP
ajssms-2337	114	15	their	their	PRON
ajssms-2337	114	16	application	application	NOUN
ajssms-2337	114	17	.	.	PUNCT
ajssms-2337	115	1	the	the	DET
ajssms-2337	115	2	photograph	photograph	NOUN
ajssms-2337	115	3	submitted	submit	VERB
ajssms-2337	115	4	through	through	ADP
ajssms-2337	115	5	online	online	ADJ
ajssms-2337	115	6	is	be	AUX
ajssms-2337	115	7	used	use	VERB
ajssms-2337	115	8	to	to	PART
ajssms-2337	115	9	identify	identify	VERB
ajssms-2337	115	10	the	the	DET
ajssms-2337	115	11	applicant	applicant	NOUN
ajssms-2337	115	12	in	in	ADP
ajssms-2337	115	13	the	the	DET
ajssms-2337	115	14	queue	queue	NOUN
ajssms-2337	115	15	system	system	NOUN
ajssms-2337	115	16	practiced	practice	VERB
ajssms-2337	115	17	in	in	ADP
ajssms-2337	115	18	iedsl	iedsl	NOUN
ajssms-2337	115	19	.	.	PUNCT
ajssms-2337	116	1	further	far	ADV
ajssms-2337	116	2	,	,	PUNCT
ajssms-2337	116	3	the	the	DET
ajssms-2337	116	4	details	detail	NOUN
ajssms-2337	116	5	of	of	ADP
ajssms-2337	116	6	authorized	authorized	ADJ
ajssms-2337	116	7	studios	studio	NOUN
ajssms-2337	116	8	are	be	AUX
ajssms-2337	116	9	openly	openly	ADV
ajssms-2337	116	10	accessible	accessible	ADJ
ajssms-2337	116	11	for	for	ADP
ajssms-2337	116	12	the	the	DET
ajssms-2337	116	13	general	general	ADJ
ajssms-2337	116	14	public	public	NOUN
ajssms-2337	116	15	.	.	PUNCT
ajssms-2337	117	1	conforming	conform	VERB
ajssms-2337	117	2	to	to	ADP
ajssms-2337	117	3	standards	standard	NOUN
ajssms-2337	117	4	of	of	ADP
ajssms-2337	117	5	the	the	DET
ajssms-2337	117	6	international	international	ADJ
ajssms-2337	117	7	civil	civil	ADJ
ajssms-2337	117	8	aviation	aviation	NOUN
ajssms-2337	117	9	organization	organization	NOUN
ajssms-2337	117	10	,	,	PUNCT
ajssms-2337	117	11	acquiring	acquire	VERB
ajssms-2337	117	12	biometric	biometric	ADJ
ajssms-2337	117	13	data	datum	NOUN
ajssms-2337	117	14	of	of	ADP
ajssms-2337	117	15	applicants	applicant	NOUN
ajssms-2337	117	16	into	into	ADP
ajssms-2337	117	17	the	the	DET
ajssms-2337	117	18	passport	passport	NOUN
ajssms-2337	117	19	system	system	NOUN
ajssms-2337	117	20	is	be	AUX
ajssms-2337	117	21	in	in	ADP
ajssms-2337	117	22	practice	practice	NOUN
ajssms-2337	117	23	from	from	ADP
ajssms-2337	117	24	2015	2015	NUM
ajssms-2337	117	25	.	.	PUNCT
ajssms-2337	118	1	as	as	ADP
ajssms-2337	118	2	per	per	ADP
ajssms-2337	118	3	the	the	DET
ajssms-2337	118	4	interviewees	interviewee	NOUN
ajssms-2337	118	5	,	,	PUNCT
ajssms-2337	118	6	it	it	PRON
ajssms-2337	118	7	is	be	AUX
ajssms-2337	118	8	a	a	DET
ajssms-2337	118	9	milestone	milestone	NOUN
ajssms-2337	118	10	of	of	ADP
ajssms-2337	118	11	the	the	DET
ajssms-2337	118	12	evolving	evolve	VERB
ajssms-2337	118	13	digitalization	digitalization	NOUN
ajssms-2337	118	14	process	process	NOUN
ajssms-2337	118	15	in	in	ADP
ajssms-2337	118	16	iedsl	iedsl	NOUN
ajssms-2337	118	17	.	.	PUNCT
ajssms-2337	119	1	this	this	DET
ajssms-2337	119	2	initiation	initiation	NOUN
ajssms-2337	119	3	validates	validate	VERB
ajssms-2337	119	4	the	the	DET
ajssms-2337	119	5	sri	sri	PROPN
ajssms-2337	119	6	lankan	lankan	PROPN
ajssms-2337	119	7	passport	passport	NOUN
ajssms-2337	119	8	as	as	ADP
ajssms-2337	119	9	a	a	DET
ajssms-2337	119	10	standardized	standardized	ADJ
ajssms-2337	119	11	travel	travel	NOUN
ajssms-2337	119	12	document	document	NOUN
ajssms-2337	119	13	with	with	ADP
ajssms-2337	119	14	the	the	DET
ajssms-2337	119	15	international	international	ADJ
ajssms-2337	119	16	recognition	recognition	NOUN
ajssms-2337	119	17	.	.	PUNCT
ajssms-2337	120	1	accordingly	accordingly	ADV
ajssms-2337	120	2	,	,	PUNCT
ajssms-2337	120	3	amendments	amendment	NOUN
ajssms-2337	120	4	had	have	AUX
ajssms-2337	120	5	been	be	AUX
ajssms-2337	120	6	made	make	VERB
ajssms-2337	120	7	to	to	ADP
ajssms-2337	120	8	the	the	DET
ajssms-2337	120	9	provisions	provision	NOUN
ajssms-2337	120	10	of	of	ADP
ajssms-2337	120	11	the	the	DET
ajssms-2337	120	12	immigration	immigration	NOUN
ajssms-2337	120	13	and	and	CCONJ
ajssms-2337	120	14	emigration	emigration	NOUN
ajssms-2337	120	15	act	act	NOUN
ajssms-2337	120	16	in	in	ADP
ajssms-2337	120	17	2015	2015	NUM
ajssms-2337	120	18	enabling	enable	VERB
ajssms-2337	120	19	every	every	DET
ajssms-2337	120	20	applicant	applicant	NOUN
ajssms-2337	120	21	above	above	ADP
ajssms-2337	120	22	16	16	NUM
ajssms-2337	120	23	years	year	NOUN
ajssms-2337	120	24	of	of	ADP
ajssms-2337	120	25	age	age	NOUN
ajssms-2337	120	26	and	and	CCONJ
ajssms-2337	120	27	below	below	ADP
ajssms-2337	120	28	60	60	NUM
ajssms-2337	120	29	years	year	NOUN
ajssms-2337	120	30	of	of	ADP
ajssms-2337	120	31	age	age	NOUN
ajssms-2337	120	32	must	must	AUX
ajssms-2337	120	33	provide	provide	VERB
ajssms-2337	120	34	his	his	PRON
ajssms-2337	120	35	or	or	CCONJ
ajssms-2337	120	36	her	her	PRON
ajssms-2337	120	37	fingerprints	fingerprint	NOUN
ajssms-2337	120	38	while	while	SCONJ
ajssms-2337	120	39	applying	apply	VERB
ajssms-2337	120	40	for	for	ADP
ajssms-2337	120	41	passport	passport	NOUN
ajssms-2337	120	42	.	.	PUNCT
ajssms-2337	121	1	obtaining	obtain	VERB
ajssms-2337	121	2	fingerprints	fingerprint	NOUN
ajssms-2337	121	3	is	be	AUX
ajssms-2337	121	4	administrated	administrate	VERB
ajssms-2337	121	5	only	only	ADV
ajssms-2337	121	6	at	at	ADP
ajssms-2337	121	7	the	the	DET
ajssms-2337	121	8	head	head	NOUN
ajssms-2337	121	9	office	office	NOUN
ajssms-2337	121	10	and	and	CCONJ
ajssms-2337	121	11	four	four	NUM
ajssms-2337	121	12	regional	regional	ADJ
ajssms-2337	121	13	offices	office	NOUN
ajssms-2337	121	14	of	of	ADP
ajssms-2337	121	15	iedsl	iedsl	NOUN
ajssms-2337	121	16	.	.	PUNCT
ajssms-2337	122	1	the	the	DET
ajssms-2337	122	2	digitalization	digitalization	NOUN
ajssms-2337	122	3	is	be	AUX
ajssms-2337	122	4	not	not	PART
ajssms-2337	122	5	merely	merely	ADV
ajssms-2337	122	6	the	the	DET
ajssms-2337	122	7	development	development	NOUN
ajssms-2337	122	8	of	of	ADP
ajssms-2337	122	9	computer	computer	NOUN
ajssms-2337	122	10	systems	system	NOUN
ajssms-2337	122	11	and	and	CCONJ
ajssms-2337	122	12	upgrading	upgrade	VERB
ajssms-2337	122	13	the	the	DET
ajssms-2337	122	14	technological	technological	ADJ
ajssms-2337	122	15	infrastructures	infrastructure	NOUN
ajssms-2337	122	16	.	.	PUNCT
ajssms-2337	123	1	in	in	ADP
ajssms-2337	123	2	this	this	DET
ajssms-2337	123	3	evolution	evolution	NOUN
ajssms-2337	123	4	,	,	PUNCT
ajssms-2337	123	5	the	the	DET
ajssms-2337	123	6	unseen	unseen	ADJ
ajssms-2337	123	7	influential	influential	ADJ
ajssms-2337	123	8	factor	factor	NOUN
ajssms-2337	123	9	is	be	AUX
ajssms-2337	123	10	the	the	DET
ajssms-2337	123	11	development	development	NOUN
ajssms-2337	123	12	of	of	ADP
ajssms-2337	123	13	human	human	ADJ
ajssms-2337	123	14	resources	resource	NOUN
ajssms-2337	123	15	and	and	CCONJ
ajssms-2337	123	16	change	change	NOUN
ajssms-2337	123	17	management	management	NOUN
ajssms-2337	123	18	adapted	adapt	VERB
ajssms-2337	123	19	by	by	ADP
ajssms-2337	123	20	the	the	DET
ajssms-2337	123	21	iedsl	iedsl	NOUN
ajssms-2337	123	22	.	.	PUNCT
ajssms-2337	124	1	mainly	mainly	ADV
ajssms-2337	124	2	,	,	PUNCT
ajssms-2337	124	3	it	it	PRON
ajssms-2337	124	4	revised	revise	VERB
ajssms-2337	124	5	the	the	DET
ajssms-2337	124	6	practice	practice	NOUN
ajssms-2337	124	7	by	by	ADP
ajssms-2337	124	8	centralizing	centralize	VERB
ajssms-2337	124	9	the	the	DET
ajssms-2337	124	10	process	process	NOUN
ajssms-2337	124	11	under	under	ADP
ajssms-2337	124	12	the	the	DET
ajssms-2337	124	13	head	head	NOUN
ajssms-2337	124	14	office	office	NOUN
ajssms-2337	124	15	and	and	CCONJ
ajssms-2337	124	16	four	four	NUM
ajssms-2337	124	17	regional	regional	ADJ
ajssms-2337	124	18	offices	office	NOUN
ajssms-2337	124	19	.	.	PUNCT
ajssms-2337	125	1	in	in	ADP
ajssms-2337	125	2	other	other	ADJ
ajssms-2337	125	3	words	word	NOUN
ajssms-2337	125	4	,	,	PUNCT
ajssms-2337	125	5	it	it	PRON
ajssms-2337	125	6	withdrawn	withdraw	VERB
ajssms-2337	125	7	the	the	DET
ajssms-2337	125	8	power	power	NOUN
ajssms-2337	125	9	delegated	delegate	VERB
ajssms-2337	125	10	to	to	ADP
ajssms-2337	125	11	divisional	divisional	ADJ
ajssms-2337	125	12	secretariats	secretariat	NOUN
ajssms-2337	125	13	.	.	PUNCT
ajssms-2337	126	1	the	the	DET
ajssms-2337	126	2	front	front	ADJ
ajssms-2337	126	3	-	-	PUNCT
ajssms-2337	126	4	officers	officer	NOUN
ajssms-2337	126	5	and	and	CCONJ
ajssms-2337	126	6	the	the	DET
ajssms-2337	126	7	middle	middle	ADJ
ajssms-2337	126	8	-	-	PUNCT
ajssms-2337	126	9	level	level	NOUN
ajssms-2337	126	10	officials	official	NOUN
ajssms-2337	126	11	of	of	ADP
ajssms-2337	126	12	the	the	DET
ajssms-2337	126	13	head	head	NOUN
ajssms-2337	126	14	office	office	NOUN
ajssms-2337	126	15	and	and	CCONJ
ajssms-2337	126	16	regional	regional	ADJ
ajssms-2337	126	17	offices	office	NOUN
ajssms-2337	126	18	of	of	ADP
ajssms-2337	126	19	iedsl	iedsl	NOUN
ajssms-2337	126	20	are	be	AUX
ajssms-2337	126	21	empowered	empower	VERB
ajssms-2337	126	22	with	with	ADP
ajssms-2337	126	23	widen	widen	ADJ
ajssms-2337	126	24	decision	decision	NOUN
ajssms-2337	126	25	-	-	PUNCT
ajssms-2337	126	26	making	make	VERB
ajssms-2337	126	27	powers	power	NOUN
ajssms-2337	126	28	to	to	PART
ajssms-2337	126	29	expedite	expedite	VERB
ajssms-2337	126	30	the	the	DET
ajssms-2337	126	31	service	service	NOUN
ajssms-2337	126	32	delivery	delivery	NOUN
ajssms-2337	126	33	.	.	PUNCT
ajssms-2337	127	1	however	however	ADV
ajssms-2337	127	2	,	,	PUNCT
ajssms-2337	127	3	interviewees	interviewee	NOUN
ajssms-2337	127	4	revealed	reveal	VERB
ajssms-2337	127	5	that	that	SCONJ
ajssms-2337	127	6	,	,	PUNCT
ajssms-2337	127	7	centralization	centralization	NOUN
ajssms-2337	127	8	of	of	ADP
ajssms-2337	127	9	the	the	DET
ajssms-2337	127	10	passport	passport	NOUN
ajssms-2337	127	11	issuing	issuing	NOUN
ajssms-2337	127	12	process	process	NOUN
ajssms-2337	127	13	is	be	AUX
ajssms-2337	127	14	accelerating	accelerate	VERB
ajssms-2337	127	15	the	the	DET
ajssms-2337	127	16	service	service	NOUN
ajssms-2337	127	17	and	and	CCONJ
ajssms-2337	127	18	benefiting	benefit	VERB
ajssms-2337	127	19	general	general	ADJ
ajssms-2337	127	20	public	public	NOUN
ajssms-2337	127	21	,	,	PUNCT
ajssms-2337	127	22	it	it	PRON
ajssms-2337	127	23	accumulates	accumulate	VERB
ajssms-2337	127	24	workload	workload	NOUN
ajssms-2337	127	25	on	on	ADP
ajssms-2337	127	26	existing	exist	VERB
ajssms-2337	127	27	staff	staff	NOUN
ajssms-2337	127	28	of	of	ADP
ajssms-2337	127	29	iedsl	iedsl	NOUN
ajssms-2337	127	30	.	.	PUNCT
ajssms-2337	128	1	therefore	therefore	ADV
ajssms-2337	128	2	,	,	PUNCT
ajssms-2337	128	3	apart	apart	ADV
ajssms-2337	128	4	from	from	ADP
ajssms-2337	128	5	enhancing	enhance	VERB
ajssms-2337	128	6	decision	decision	NOUN
ajssms-2337	128	7	-	-	PUNCT
ajssms-2337	128	8	making	make	VERB
ajssms-2337	128	9	powers	power	NOUN
ajssms-2337	128	10	,	,	PUNCT
ajssms-2337	128	11	the	the	DET
ajssms-2337	128	12	officials	official	NOUN
ajssms-2337	128	13	of	of	ADP
ajssms-2337	128	14	iedsl	iedsl	PROPN
ajssms-2337	128	15	has	have	VERB
ajssms-2337	128	16	to	to	PART
ajssms-2337	128	17	be	be	AUX
ajssms-2337	128	18	motivated	motivate	VERB
ajssms-2337	128	19	to	to	PART
ajssms-2337	128	20	be	be	AUX
ajssms-2337	128	21	committed	commit	VERB
ajssms-2337	128	22	.	.	PUNCT
ajssms-2337	129	1	the	the	DET
ajssms-2337	129	2	department	department	NOUN
ajssms-2337	129	3	is	be	AUX
ajssms-2337	129	4	introduced	introduce	VERB
ajssms-2337	129	5	lucrative	lucrative	ADJ
ajssms-2337	129	6	financial	financial	ADJ
ajssms-2337	129	7	benefits	benefit	NOUN
ajssms-2337	129	8	for	for	ADP
ajssms-2337	129	9	its	its	PRON
ajssms-2337	129	10	staff	staff	NOUN
ajssms-2337	129	11	based	base	VERB
ajssms-2337	129	12	on	on	ADP
ajssms-2337	129	13	their	their	PRON
ajssms-2337	129	14	performance	performance	NOUN
ajssms-2337	129	15	.	.	PUNCT
ajssms-2337	130	1	thus	thus	ADV
ajssms-2337	130	2	,	,	PUNCT
ajssms-2337	130	3	resistant	resistant	ADJ
ajssms-2337	130	4	to	to	PART
ajssms-2337	130	5	change	change	VERB
ajssms-2337	130	6	and	and	CCONJ
ajssms-2337	130	7	reluctant	reluctant	ADJ
ajssms-2337	130	8	to	to	PART
ajssms-2337	130	9	adopt	adopt	VERB
ajssms-2337	130	10	digitalization	digitalization	NOUN
ajssms-2337	130	11	is	be	AUX
ajssms-2337	130	12	prudently	prudently	ADV
ajssms-2337	130	13	managed	manage	VERB
ajssms-2337	130	14	by	by	ADP
ajssms-2337	130	15	the	the	DET
ajssms-2337	130	16	top	top	ADJ
ajssms-2337	130	17	-	-	PUNCT
ajssms-2337	130	18	management	management	NOUN
ajssms-2337	130	19	of	of	ADP
ajssms-2337	130	20	iedsl	iedsl	NOUN
ajssms-2337	130	21	.	.	PUNCT
ajssms-2337	131	1	the	the	DET
ajssms-2337	131	2	milestones	milestone	NOUN
ajssms-2337	131	3	of	of	ADP
ajssms-2337	131	4	adaptation	adaptation	NOUN
ajssms-2337	131	5	of	of	ADP
ajssms-2337	131	6	digitalization	digitalization	NOUN
ajssms-2337	131	7	of	of	ADP
ajssms-2337	131	8	passport	passport	NOUN
ajssms-2337	131	9	issuing	issuing	NOUN
ajssms-2337	131	10	process	process	NOUN
ajssms-2337	131	11	is	be	AUX
ajssms-2337	131	12	exhibited	exhibit	VERB
ajssms-2337	131	13	in	in	ADP
ajssms-2337	131	14	the	the	DET
ajssms-2337	131	15	figure-1	figure-1	PROPN
ajssms-2337	131	16	.	.	PUNCT
ajssms-2337	132	1	figure-1	figure-1	PROPN
ajssms-2337	132	2	.	.	PUNCT
ajssms-2337	133	1	adoption	adoption	NOUN
ajssms-2337	133	2	of	of	ADP
ajssms-2337	133	3	digitalization	digitalization	NOUN
ajssms-2337	133	4	of	of	ADP
ajssms-2337	133	5	passport	passport	NOUN
ajssms-2337	133	6	issuing	issuing	NOUN
ajssms-2337	133	7	process	process	NOUN
ajssms-2337	133	8	.	.	PUNCT
ajssms-2337	134	1	source	source	NOUN
ajssms-2337	134	2	:	:	PUNCT
ajssms-2337	134	3	interview	interview	NOUN
ajssms-2337	134	4	data	datum	NOUN
ajssms-2337	134	5	(	(	PUNCT
ajssms-2337	134	6	2019	2019	NUM
ajssms-2337	134	7	)	)	PUNCT
ajssms-2337	134	8	.	.	PUNCT
ajssms-2337	135	1	4.3	4.3	NUM
ajssms-2337	135	2	.	.	PUNCT
ajssms-2337	135	3	process	process	NOUN
ajssms-2337	135	4	of	of	ADP
ajssms-2337	135	5	issuing	issue	VERB
ajssms-2337	135	6	passport	passport	NOUN
ajssms-2337	135	7	the	the	DET
ajssms-2337	135	8	issuance	issuance	NOUN
ajssms-2337	135	9	of	of	ADP
ajssms-2337	135	10	passport	passport	NOUN
ajssms-2337	135	11	commences	commence	NOUN
ajssms-2337	135	12	with	with	ADP
ajssms-2337	135	13	the	the	DET
ajssms-2337	135	14	acceptance	acceptance	NOUN
ajssms-2337	135	15	of	of	ADP
ajssms-2337	135	16	application	application	NOUN
ajssms-2337	135	17	.	.	PUNCT
ajssms-2337	136	1	prior	prior	ADV
ajssms-2337	136	2	to	to	ADP
ajssms-2337	136	3	the	the	DET
ajssms-2337	136	4	submission	submission	NOUN
ajssms-2337	136	5	of	of	ADP
ajssms-2337	136	6	application	application	NOUN
ajssms-2337	136	7	,	,	PUNCT
ajssms-2337	136	8	the	the	DET
ajssms-2337	136	9	applicant	applicant	NOUN
ajssms-2337	136	10	is	be	AUX
ajssms-2337	136	11	guided	guide	VERB
ajssms-2337	136	12	through	through	ADP
ajssms-2337	136	13	several	several	ADJ
ajssms-2337	136	14	sources	source	NOUN
ajssms-2337	136	15	.	.	PUNCT
ajssms-2337	137	1	the	the	DET
ajssms-2337	137	2	information	information	NOUN
ajssms-2337	137	3	on	on	ADP
ajssms-2337	137	4	how	how	SCONJ
ajssms-2337	137	5	to	to	PART
ajssms-2337	137	6	apply	apply	VERB
ajssms-2337	137	7	is	be	AUX
ajssms-2337	137	8	openly	openly	ADV
ajssms-2337	137	9	accessible	accessible	ADJ
ajssms-2337	137	10	by	by	ADP
ajssms-2337	137	11	any	any	DET
ajssms-2337	137	12	citizens	citizen	NOUN
ajssms-2337	137	13	and	and	CCONJ
ajssms-2337	137	14	citizens	citizen	NOUN
ajssms-2337	137	15	can	can	AUX
ajssms-2337	137	16	obtain	obtain	VERB
ajssms-2337	137	17	the	the	DET
ajssms-2337	137	18	paper	paper	NOUN
ajssms-2337	137	19	-	-	PUNCT
ajssms-2337	137	20	based	base	VERB
ajssms-2337	137	21	application	application	NOUN
ajssms-2337	137	22	in	in	ADP
ajssms-2337	137	23	head	head	NOUN
ajssms-2337	137	24	office	office	NOUN
ajssms-2337	137	25	,	,	PUNCT
ajssms-2337	137	26	regional	regional	ADJ
ajssms-2337	137	27	offices	office	NOUN
ajssms-2337	137	28	,	,	PUNCT
ajssms-2337	137	29	divisional	divisional	ADJ
ajssms-2337	137	30	secretariat	secretariat	NOUN
ajssms-2337	137	31	or	or	CCONJ
ajssms-2337	137	32	in	in	ADP
ajssms-2337	137	33	overseas	overseas	ADJ
ajssms-2337	137	34	sri	sri	PROPN
ajssms-2337	137	35	lankan	lankan	PROPN
ajssms-2337	137	36	missions	mission	NOUN
ajssms-2337	137	37	.	.	PUNCT
ajssms-2337	138	1	the	the	DET
ajssms-2337	138	2	printable	printable	PROPN
ajssms-2337	138	3	version	version	NOUN
ajssms-2337	138	4	is	be	AUX
ajssms-2337	138	5	freely	freely	ADV
ajssms-2337	138	6	available	available	ADJ
ajssms-2337	138	7	in	in	ADP
ajssms-2337	138	8	the	the	DET
ajssms-2337	138	9	department	department	NOUN
ajssms-2337	138	10	website	website	NOUN
ajssms-2337	138	11	.	.	PUNCT
ajssms-2337	139	1	the	the	DET
ajssms-2337	139	2	process	process	NOUN
ajssms-2337	139	3	is	be	AUX
ajssms-2337	139	4	managed	manage	VERB
ajssms-2337	139	5	by	by	ADP
ajssms-2337	139	6	a	a	DET
ajssms-2337	139	7	queue	queue	NOUN
ajssms-2337	139	8	system	system	NOUN
ajssms-2337	139	9	initiated	initiate	VERB
ajssms-2337	139	10	through	through	ADP
ajssms-2337	139	11	issuing	issue	VERB
ajssms-2337	139	12	a	a	DET
ajssms-2337	139	13	token	token	ADJ
ajssms-2337	139	14	subject	subject	NOUN
ajssms-2337	139	15	to	to	ADP
ajssms-2337	139	16	initial	initial	ADJ
ajssms-2337	139	17	verification	verification	NOUN
ajssms-2337	139	18	by	by	ADP
ajssms-2337	139	19	a	a	DET
ajssms-2337	139	20	front	front	ADJ
ajssms-2337	139	21	-	-	PUNCT
ajssms-2337	139	22	officer	officer	NOUN
ajssms-2337	139	23	.	.	PUNCT
ajssms-2337	140	1	the	the	DET
ajssms-2337	140	2	department	department	NOUN
ajssms-2337	140	3	uses	use	VERB
ajssms-2337	140	4	the	the	DET
ajssms-2337	140	5	applicants	applicant	NOUN
ajssms-2337	140	6	’	'	PUNCT
ajssms-2337	140	7	photograph	photograph	NOUN
ajssms-2337	140	8	directly	directly	ADV
ajssms-2337	140	9	received	receive	VERB
ajssms-2337	140	10	from	from	ADP
ajssms-2337	140	11	the	the	DET
ajssms-2337	140	12	authorized	authorized	ADJ
ajssms-2337	140	13	studio	studio	NOUN
ajssms-2337	140	14	along	along	ADP
ajssms-2337	140	15	with	with	ADP
ajssms-2337	140	16	the	the	DET
ajssms-2337	140	17	token	token	ADJ
ajssms-2337	140	18	no	no	NOUN
ajssms-2337	140	19	.	.	PUNCT
ajssms-2337	141	1	to	to	PART
ajssms-2337	141	2	guide	guide	VERB
ajssms-2337	141	3	the	the	DET
ajssms-2337	141	4	applicant	applicant	NOUN
ajssms-2337	141	5	over	over	ADP
ajssms-2337	141	6	service	service	NOUN
ajssms-2337	141	7	counters	counter	NOUN
ajssms-2337	141	8	.	.	PUNCT
ajssms-2337	142	1	the	the	DET
ajssms-2337	142	2	assistant	assistant	ADJ
ajssms-2337	142	3	controllers	controller	NOUN
ajssms-2337	142	4	serve	serve	VERB
ajssms-2337	142	5	at	at	ADP
ajssms-2337	142	6	the	the	DET
ajssms-2337	142	7	receiving	receive	VERB
ajssms-2337	142	8	points	point	NOUN
ajssms-2337	142	9	verify	verify	VERB
ajssms-2337	142	10	the	the	DET
ajssms-2337	142	11	supporting	support	VERB
ajssms-2337	142	12	documents	document	NOUN
ajssms-2337	142	13	which	which	PRON
ajssms-2337	142	14	denote	denote	VERB
ajssms-2337	142	15	the	the	DET
ajssms-2337	142	16	acceptance	acceptance	NOUN
ajssms-2337	142	17	of	of	ADP
ajssms-2337	142	18	application	application	NOUN
ajssms-2337	142	19	.	.	PUNCT
ajssms-2337	143	1	acquiring	acquire	VERB
ajssms-2337	143	2	biometric	biometric	ADJ
ajssms-2337	143	3	data	datum	NOUN
ajssms-2337	143	4	into	into	ADP
ajssms-2337	143	5	the	the	DET
ajssms-2337	143	6	passport	passport	NOUN
ajssms-2337	143	7	system	system	NOUN
ajssms-2337	143	8	is	be	AUX
ajssms-2337	143	9	a	a	DET
ajssms-2337	143	10	novel	novel	ADJ
ajssms-2337	143	11	initiation	initiation	NOUN
ajssms-2337	143	12	of	of	ADP
ajssms-2337	143	13	iedsl	iedsl	NOUN
ajssms-2337	143	14	implemented	implement	VERB
ajssms-2337	143	15	in	in	ADP
ajssms-2337	143	16	2015	2015	NUM
ajssms-2337	143	17	.	.	PUNCT
ajssms-2337	144	1	accordingly	accordingly	ADV
ajssms-2337	144	2	,	,	PUNCT
ajssms-2337	144	3	it	it	PRON
ajssms-2337	144	4	obtains	obtain	VERB
ajssms-2337	144	5	fingerprints	fingerprint	NOUN
ajssms-2337	144	6	of	of	ADP
ajssms-2337	144	7	applicants	applicant	NOUN
ajssms-2337	144	8	above	above	ADP
ajssms-2337	144	9	16	16	NUM
ajssms-2337	144	10	years	year	NOUN
ajssms-2337	144	11	of	of	ADP
ajssms-2337	144	12	age	age	NOUN
ajssms-2337	144	13	and	and	CCONJ
ajssms-2337	144	14	below	below	ADP
ajssms-2337	144	15	60	60	NUM
ajssms-2337	144	16	years	year	NOUN
ajssms-2337	144	17	.	.	PUNCT
ajssms-2337	145	1	conforming	conform	VERB
ajssms-2337	145	2	to	to	ADP
ajssms-2337	145	3	standards	standard	NOUN
ajssms-2337	145	4	of	of	ADP
ajssms-2337	145	5	the	the	DET
ajssms-2337	145	6	international	international	ADJ
ajssms-2337	145	7	civil	civil	ADJ
ajssms-2337	145	8	aviation	aviation	NOUN
ajssms-2337	145	9	organization	organization	NOUN
ajssms-2337	145	10	,	,	PUNCT
ajssms-2337	145	11	obtain	obtain	VERB
ajssms-2337	145	12	applicant	applicant	ADJ
ajssms-2337	145	13	photograph	photograph	NOUN
ajssms-2337	145	14	through	through	ADP
ajssms-2337	145	15	the	the	DET
ajssms-2337	145	16	data	data	NOUN
ajssms-2337	145	17	system	system	NOUN
ajssms-2337	145	18	and	and	CCONJ
ajssms-2337	145	19	capturing	capture	VERB
ajssms-2337	145	20	fingerprints	fingerprint	NOUN
ajssms-2337	145	21	promote	promote	VERB
ajssms-2337	145	22	the	the	DET
ajssms-2337	145	23	status	status	NOUN
ajssms-2337	145	24	of	of	ADP
ajssms-2337	145	25	sri	sri	PROPN
ajssms-2337	145	26	lankan	lankan	PROPN
ajssms-2337	145	27	passport	passport	NOUN
ajssms-2337	145	28	as	as	ADP
ajssms-2337	145	29	an	an	DET
ajssms-2337	145	30	internationally	internationally	ADV
ajssms-2337	145	31	recognized	recognize	VERB
ajssms-2337	145	32	travel	travel	NOUN
ajssms-2337	145	33	document	document	NOUN
ajssms-2337	145	34	.	.	PUNCT
ajssms-2337	146	1	in	in	ADP
ajssms-2337	146	2	order	order	NOUN
ajssms-2337	146	3	to	to	PART
ajssms-2337	146	4	reduce	reduce	VERB
ajssms-2337	146	5	the	the	DET
ajssms-2337	146	6	cycle	cycle	NOUN
ajssms-2337	146	7	time	time	NOUN
ajssms-2337	146	8	,	,	PUNCT
ajssms-2337	146	9	the	the	DET
ajssms-2337	146	10	simultaneous	simultaneous	ADJ
ajssms-2337	146	11	processes	process	NOUN
ajssms-2337	146	12	operated	operate	VERB
ajssms-2337	146	13	upon	upon	SCONJ
ajssms-2337	146	14	receiving	receive	VERB
ajssms-2337	146	15	application	application	NOUN
ajssms-2337	146	16	.	.	PUNCT
ajssms-2337	147	1	the	the	DET
ajssms-2337	147	2	backoffice	backoffice	NOUN
ajssms-2337	147	3	operation	operation	NOUN
ajssms-2337	147	4	is	be	AUX
ajssms-2337	147	5	commencing	commence	VERB
ajssms-2337	147	6	while	while	SCONJ
ajssms-2337	147	7	the	the	DET
ajssms-2337	147	8	applicant	applicant	NOUN
ajssms-2337	147	9	provides	provide	VERB
ajssms-2337	147	10	fingerprints	fingerprint	NOUN
ajssms-2337	147	11	and	and	CCONJ
ajssms-2337	147	12	then	then	ADV
ajssms-2337	147	13	make	make	VERB
ajssms-2337	147	14	payment	payment	NOUN
ajssms-2337	147	15	.	.	PUNCT
ajssms-2337	148	1	according	accord	VERB
ajssms-2337	148	2	to	to	ADP
ajssms-2337	148	3	an	an	DET
ajssms-2337	148	4	interviewee	interviewee	NOUN
ajssms-2337	148	5	,	,	PUNCT
ajssms-2337	148	6	the	the	DET
ajssms-2337	148	7	average	average	ADJ
ajssms-2337	148	8	time	time	NOUN
ajssms-2337	148	9	taken	take	VERB
ajssms-2337	148	10	for	for	ADP
ajssms-2337	148	11	processing	process	VERB
ajssms-2337	148	12	a	a	DET
ajssms-2337	148	13	passport	passport	NOUN
ajssms-2337	148	14	under	under	ADP
ajssms-2337	148	15	same	same	ADJ
ajssms-2337	148	16	-	-	PUNCT
ajssms-2337	148	17	day	day	NOUN
ajssms-2337	148	18	service	service	NOUN
ajssms-2337	148	19	is	be	AUX
ajssms-2337	148	20	four	four	NUM
ajssms-2337	148	21	hours	hour	NOUN
ajssms-2337	148	22	.	.	PUNCT
ajssms-2337	149	1	it	it	PRON
ajssms-2337	149	2	takes	take	VERB
ajssms-2337	149	3	fourteen	fourteen	NUM
ajssms-2337	149	4	working	work	VERB
ajssms-2337	149	5	days	day	NOUN
ajssms-2337	149	6	to	to	PART
ajssms-2337	149	7	issue	issue	VERB
ajssms-2337	149	8	a	a	DET
ajssms-2337	149	9	passport	passport	NOUN
ajssms-2337	149	10	under	under	ADP
ajssms-2337	149	11	normal	normal	ADJ
ajssms-2337	149	12	service	service	NOUN
ajssms-2337	149	13	in	in	ADP
ajssms-2337	149	14	which	which	PRON
ajssms-2337	149	15	the	the	DET
ajssms-2337	149	16	passport	passport	NOUN
ajssms-2337	149	17	is	be	AUX
ajssms-2337	149	18	either	either	CCONJ
ajssms-2337	149	19	sent	send	VERB
ajssms-2337	149	20	through	through	ADP
ajssms-2337	149	21	post	post	NOUN
ajssms-2337	149	22	or	or	CCONJ
ajssms-2337	149	23	issued	issue	VERB
ajssms-2337	149	24	through	through	ADP
ajssms-2337	149	25	foreign	foreign	ADJ
ajssms-2337	149	26	missions	mission	NOUN
ajssms-2337	149	27	.	.	PUNCT
ajssms-2337	150	1	it	it	PRON
ajssms-2337	150	2	involves	involve	VERB
ajssms-2337	150	3	primary	primary	ADJ
ajssms-2337	150	4	entry	entry	NOUN
ajssms-2337	150	5	of	of	ADP
ajssms-2337	150	6	data	datum	NOUN
ajssms-2337	150	7	,	,	PUNCT
ajssms-2337	150	8	validation	validation	NOUN
ajssms-2337	150	9	,	,	PUNCT
ajssms-2337	150	10	printing	print	VERB
ajssms-2337	150	11	the	the	DET
ajssms-2337	150	12	detail	detail	NOUN
ajssms-2337	150	13	page	page	NOUN
ajssms-2337	150	14	of	of	ADP
ajssms-2337	150	15	passport	passport	NOUN
ajssms-2337	150	16	and	and	CCONJ
ajssms-2337	150	17	executing	execute	VERB
ajssms-2337	150	18	quality	quality	NOUN
ajssms-2337	150	19	assurance	assurance	NOUN
ajssms-2337	150	20	and	and	CCONJ
ajssms-2337	150	21	control	control	NOUN
ajssms-2337	150	22	.	.	PUNCT
ajssms-2337	151	1	the	the	DET
ajssms-2337	151	2	use	use	NOUN
ajssms-2337	151	3	of	of	ADP
ajssms-2337	151	4	digitalization	digitalization	NOUN
ajssms-2337	151	5	in	in	ADP
ajssms-2337	151	6	back	back	ADJ
ajssms-2337	151	7	-	-	PUNCT
ajssms-2337	151	8	office	office	NOUN
ajssms-2337	151	9	processes	process	NOUN
ajssms-2337	151	10	facilitates	facilitate	VERB
ajssms-2337	151	11	to	to	ADP
ajssms-2337	151	12	digital	digital	ADJ
ajssms-2337	151	13	capturing	capturing	NOUN
ajssms-2337	151	14	of	of	ADP
ajssms-2337	151	15	citizenship	citizenship	NOUN
ajssms-2337	151	16	details	detail	NOUN
ajssms-2337	151	17	and	and	CCONJ
ajssms-2337	151	18	storage	storage	NOUN
ajssms-2337	151	19	.	.	PUNCT
ajssms-2337	152	1	thus	thus	ADV
ajssms-2337	152	2	,	,	PUNCT
ajssms-2337	152	3	the	the	DET
ajssms-2337	152	4	stored	store	VERB
ajssms-2337	152	5	information	information	NOUN
ajssms-2337	152	6	is	be	AUX
ajssms-2337	152	7	retrieved	retrieve	VERB
ajssms-2337	152	8	upon	upon	SCONJ
ajssms-2337	152	9	receiving	receive	VERB
ajssms-2337	152	10	renewal	renewal	NOUN
ajssms-2337	152	11	or	or	CCONJ
ajssms-2337	152	12	amendment	amendment	NOUN
ajssms-2337	152	13	requests	request	NOUN
ajssms-2337	152	14	that	that	PRON
ajssms-2337	152	15	lead	lead	VERB
ajssms-2337	152	16	to	to	PART
ajssms-2337	152	17	cut	cut	VERB
ajssms-2337	152	18	-	-	PUNCT
ajssms-2337	152	19	down	down	ADP
ajssms-2337	152	20	paper	paper	NOUN
ajssms-2337	152	21	-	-	PUNCT
ajssms-2337	152	22	based	base	VERB
ajssms-2337	152	23	revalidation	revalidation	NOUN
ajssms-2337	152	24	.	.	PUNCT
ajssms-2337	153	1	the	the	DET
ajssms-2337	153	2	iedsl	iedsl	NOUN
ajssms-2337	153	3	has	have	AUX
ajssms-2337	153	4	encountered	encounter	VERB
ajssms-2337	153	5	several	several	ADJ
ajssms-2337	153	6	challenges	challenge	NOUN
ajssms-2337	153	7	in	in	ADP
ajssms-2337	153	8	adopting	adopt	VERB
ajssms-2337	153	9	the	the	DET
ajssms-2337	153	10	digitalization	digitalization	NOUN
ajssms-2337	153	11	of	of	ADP
ajssms-2337	153	12	passport	passport	NOUN
ajssms-2337	153	13	issuing	issuing	NOUN
ajssms-2337	153	14	process	process	NOUN
ajssms-2337	153	15	.	.	PUNCT
ajssms-2337	154	1	in	in	ADP
ajssms-2337	154	2	order	order	NOUN
ajssms-2337	154	3	to	to	PART
ajssms-2337	154	4	manage	manage	VERB
ajssms-2337	154	5	the	the	DET
ajssms-2337	154	6	identified	identify	VERB
ajssms-2337	154	7	challenges	challenge	NOUN
ajssms-2337	154	8	,	,	PUNCT
ajssms-2337	154	9	the	the	DET
ajssms-2337	154	10	department	department	NOUN
ajssms-2337	154	11	is	be	AUX
ajssms-2337	154	12	inculcated	inculcate	VERB
ajssms-2337	154	13	the	the	DET
ajssms-2337	154	14	culture	culture	NOUN
ajssms-2337	154	15	of	of	ADP
ajssms-2337	154	16	continuous	continuous	ADJ
ajssms-2337	154	17	process	process	NOUN
ajssms-2337	154	18	improvement	improvement	NOUN
ajssms-2337	154	19	.	.	PUNCT
ajssms-2337	155	1	it	it	PRON
ajssms-2337	155	2	enables	enable	VERB
ajssms-2337	155	3	the	the	DET
ajssms-2337	155	4	identification	identification	NOUN
ajssms-2337	155	5	and	and	CCONJ
ajssms-2337	155	6	application	application	NOUN
ajssms-2337	155	7	of	of	ADP
ajssms-2337	155	8	strategies	strategy	NOUN
ajssms-2337	155	9	to	to	PART
ajssms-2337	155	10	successfully	successfully	ADV
ajssms-2337	155	11	support	support	VERB
ajssms-2337	155	12	the	the	DET
ajssms-2337	155	13	digitalization	digitalization	NOUN
ajssms-2337	155	14	process	process	NOUN
ajssms-2337	155	15	over	over	ADP
ajssms-2337	155	16	the	the	DET
ajssms-2337	155	17	period	period	NOUN
ajssms-2337	155	18	.	.	PUNCT
ajssms-2337	156	1	the	the	DET
ajssms-2337	156	2	table	table	NOUN
ajssms-2337	156	3	1	1	NUM
ajssms-2337	156	4	summarizes	summarize	NOUN
ajssms-2337	156	5	such	such	ADJ
ajssms-2337	156	6	challenges	challenge	NOUN
ajssms-2337	156	7	and	and	CCONJ
ajssms-2337	156	8	strategies	strategy	NOUN
ajssms-2337	156	9	applied	apply	VERB
ajssms-2337	156	10	by	by	ADP
ajssms-2337	156	11	the	the	DET
ajssms-2337	156	12	iedsl	iedsl	NOUN
ajssms-2337	156	13	.	.	PUNCT
ajssms-2337	157	1	4.4	4.4	NUM
ajssms-2337	157	2	.	.	PUNCT
ajssms-2337	157	3	process	process	NOUN
ajssms-2337	157	4	of	of	ADP
ajssms-2337	157	5	issuing	issue	VERB
ajssms-2337	157	6	visa	visa	NOUN
ajssms-2337	157	7	managing	manage	VERB
ajssms-2337	157	8	the	the	DET
ajssms-2337	157	9	process	process	NOUN
ajssms-2337	157	10	of	of	ADP
ajssms-2337	157	11	issuing	issue	VERB
ajssms-2337	157	12	visa	visa	NOUN
ajssms-2337	157	13	is	be	AUX
ajssms-2337	157	14	vital	vital	ADJ
ajssms-2337	157	15	as	as	SCONJ
ajssms-2337	157	16	it	it	PRON
ajssms-2337	157	17	regulate	regulate	VERB
ajssms-2337	157	18	the	the	DET
ajssms-2337	157	19	legal	legal	ADJ
ajssms-2337	157	20	entry	entry	NOUN
ajssms-2337	157	21	of	of	ADP
ajssms-2337	157	22	non	non	ADJ
ajssms-2337	157	23	-	-	ADJ
ajssms-2337	157	24	sri	sri	ADJ
ajssms-2337	157	25	lankans	lankans	PROPN
ajssms-2337	157	26	into	into	ADP
ajssms-2337	157	27	the	the	DET
ajssms-2337	157	28	country	country	NOUN
ajssms-2337	157	29	and	and	CCONJ
ajssms-2337	157	30	facilitates	facilitate	VERB
ajssms-2337	157	31	border	border	NOUN
ajssms-2337	157	32	management	management	NOUN
ajssms-2337	157	33	.	.	PUNCT
ajssms-2337	158	1	sri	sri	PROPN
ajssms-2337	158	2	lanka	lanka	PROPN
ajssms-2337	158	3	is	be	AUX
ajssms-2337	158	4	an	an	DET
ajssms-2337	158	5	early	early	ADJ
ajssms-2337	158	6	adopter	adopter	NOUN
ajssms-2337	158	7	of	of	ADP
ajssms-2337	158	8	online	online	ADJ
ajssms-2337	158	9	visa	visa	NOUN
ajssms-2337	158	10	issuance	issuance	NOUN
ajssms-2337	158	11	that	that	PRON
ajssms-2337	158	12	has	have	AUX
ajssms-2337	158	13	surpassed	surpass	VERB
ajssms-2337	158	14	several	several	ADJ
ajssms-2337	158	15	developed	develop	VERB
ajssms-2337	158	16	countries	country	NOUN
ajssms-2337	158	17	.	.	PUNCT
ajssms-2337	159	1	the	the	DET
ajssms-2337	159	2	conventional	conventional	ADJ
ajssms-2337	159	3	visa	visa	NOUN
ajssms-2337	159	4	process	process	NOUN
ajssms-2337	159	5	is	be	AUX
ajssms-2337	159	6	hassle	hassle	ADV
ajssms-2337	159	7	prone	prone	ADJ
ajssms-2337	159	8	and	and	CCONJ
ajssms-2337	159	9	time	time	NOUN
ajssms-2337	159	10	-	-	PUNCT
ajssms-2337	159	11	consuming	consume	VERB
ajssms-2337	159	12	process	process	NOUN
ajssms-2337	159	13	.	.	PUNCT
ajssms-2337	160	1	the	the	DET
ajssms-2337	160	2	current	current	ADJ
ajssms-2337	160	3	mechanism	mechanism	NOUN
ajssms-2337	160	4	of	of	ADP
ajssms-2337	160	5	visa	visa	NOUN
ajssms-2337	160	6	issuance	issuance	NOUN
ajssms-2337	160	7	by	by	ADP
ajssms-2337	160	8	iedsl	iedsl	PROPN
ajssms-2337	160	9	is	be	AUX
ajssms-2337	160	10	a	a	DET
ajssms-2337	160	11	digitalized	digitalize	VERB
ajssms-2337	160	12	process	process	NOUN
ajssms-2337	160	13	that	that	PRON
ajssms-2337	160	14	enable	enable	VERB
ajssms-2337	160	15	a	a	DET
ajssms-2337	160	16	foreigner	foreigner	NOUN
ajssms-2337	160	17	to	to	PART
ajssms-2337	160	18	apply	apply	VERB
ajssms-2337	160	19	online	online	ADV
ajssms-2337	160	20	,	,	PUNCT
ajssms-2337	160	21	make	make	VERB
ajssms-2337	160	22	online	online	ADJ
ajssms-2337	160	23	payment	payment	NOUN
ajssms-2337	160	24	of	of	ADP
ajssms-2337	160	25	visa	visa	NOUN
ajssms-2337	160	26	fee	fee	NOUN
ajssms-2337	160	27	and	and	CCONJ
ajssms-2337	160	28	receiving	receive	VERB
ajssms-2337	160	29	online	online	ADJ
ajssms-2337	160	30	approval	approval	NOUN
ajssms-2337	160	31	of	of	ADP
ajssms-2337	160	32	visa	visa	NOUN
ajssms-2337	160	33	.	.	PUNCT
ajssms-2337	161	1	as	as	SCONJ
ajssms-2337	161	2	highlighted	highlight	VERB
ajssms-2337	161	3	in	in	ADP
ajssms-2337	161	4	the	the	DET
ajssms-2337	161	5	performance	performance	NOUN
ajssms-2337	161	6	report	report	NOUN
ajssms-2337	161	7	of	of	ADP
ajssms-2337	161	8	the	the	DET
ajssms-2337	161	9	asian	asian	ADJ
ajssms-2337	161	10	journal	journal	NOUN
ajssms-2337	161	11	of	of	ADP
ajssms-2337	161	12	social	social	ADJ
ajssms-2337	161	13	sciences	sciences	PROPN
ajssms-2337	161	14	and	and	CCONJ
ajssms-2337	161	15	management	management	NOUN
ajssms-2337	161	16	studies	study	NOUN
ajssms-2337	161	17	,	,	PUNCT
ajssms-2337	161	18	2020	2020	NUM
ajssms-2337	161	19	,	,	PUNCT
ajssms-2337	161	20	7(4	7(4	NUM
ajssms-2337	161	21	):	):	PUNCT
ajssms-2337	161	22	295	295	NUM
ajssms-2337	161	23	-	-	SYM
ajssms-2337	161	24	300	300	NUM
ajssms-2337	161	25	299	299	NUM
ajssms-2337	161	26	©	©	PROPN
ajssms-2337	161	27	2020	2020	NUM
ajssms-2337	161	28	by	by	ADP
ajssms-2337	161	29	the	the	DET
ajssms-2337	161	30	authors	author	NOUN
ajssms-2337	161	31	;	;	PUNCT
ajssms-2337	161	32	licensee	licensee	PROPN
ajssms-2337	161	33	asian	asian	ADJ
ajssms-2337	161	34	online	online	PROPN
ajssms-2337	161	35	journal	journal	PROPN
ajssms-2337	161	36	publishing	publishing	PROPN
ajssms-2337	161	37	group	group	PROPN
ajssms-2337	161	38	department	department	PROPN
ajssms-2337	161	39	,	,	PUNCT
ajssms-2337	161	40	this	this	DET
ajssms-2337	161	41	system	system	NOUN
ajssms-2337	161	42	immensely	immensely	ADV
ajssms-2337	161	43	promoted	promote	VERB
ajssms-2337	161	44	the	the	DET
ajssms-2337	161	45	arrival	arrival	NOUN
ajssms-2337	161	46	of	of	ADP
ajssms-2337	161	47	tourist	tourist	NOUN
ajssms-2337	161	48	to	to	ADP
ajssms-2337	161	49	sri	sri	PROPN
ajssms-2337	161	50	lanka	lanka	PROPN
ajssms-2337	161	51	and	and	CCONJ
ajssms-2337	161	52	recorded	record	VERB
ajssms-2337	161	53	as	as	ADP
ajssms-2337	161	54	2.3	2.3	NUM
ajssms-2337	161	55	million	million	NUM
ajssms-2337	161	56	in	in	ADP
ajssms-2337	161	57	2018	2018	NUM
ajssms-2337	161	58	.	.	PUNCT
ajssms-2337	162	1	table-1	table-1	NUM
ajssms-2337	162	2	.	.	PUNCT
ajssms-2337	163	1	challenges	challenge	NOUN
ajssms-2337	163	2	faced	face	VERB
ajssms-2337	163	3	in	in	ADP
ajssms-2337	163	4	digitalization	digitalization	NOUN
ajssms-2337	163	5	of	of	ADP
ajssms-2337	163	6	passport	passport	NOUN
ajssms-2337	163	7	issuance	issuance	NOUN
ajssms-2337	163	8	and	and	CCONJ
ajssms-2337	163	9	applied	applied	ADJ
ajssms-2337	163	10	strategies	strategy	NOUN
ajssms-2337	163	11	.	.	PUNCT
ajssms-2337	164	1	challenges	challenge	NOUN
ajssms-2337	164	2	applied	apply	VERB
ajssms-2337	164	3	strategies	strategy	NOUN
ajssms-2337	164	4	status	status	NOUN
ajssms-2337	164	5	rejection	rejection	NOUN
ajssms-2337	164	6	rate	rate	NOUN
ajssms-2337	164	7	of	of	ADP
ajssms-2337	164	8	applications	application	NOUN
ajssms-2337	164	9	due	due	ADP
ajssms-2337	164	10	to	to	ADP
ajssms-2337	164	11	incompleteness	incompleteness	NOUN
ajssms-2337	164	12	and	and	CCONJ
ajssms-2337	164	13	other	other	ADJ
ajssms-2337	164	14	processing	processing	NOUN
ajssms-2337	164	15	delays	delay	NOUN
ajssms-2337	164	16	in	in	ADP
ajssms-2337	164	17	the	the	DET
ajssms-2337	164	18	decentralized	decentralize	VERB
ajssms-2337	164	19	system	system	NOUN
ajssms-2337	164	20	of	of	ADP
ajssms-2337	164	21	service	service	NOUN
ajssms-2337	164	22	delivery	delivery	NOUN
ajssms-2337	164	23	centralization	centralization	NOUN
ajssms-2337	164	24	of	of	ADP
ajssms-2337	164	25	the	the	DET
ajssms-2337	164	26	process	process	NOUN
ajssms-2337	164	27	and	and	CCONJ
ajssms-2337	164	28	establish	establish	VERB
ajssms-2337	164	29	the	the	DET
ajssms-2337	164	30	system	system	NOUN
ajssms-2337	164	31	of	of	ADP
ajssms-2337	164	32	administration	administration	NOUN
ajssms-2337	164	33	supported	support	VERB
ajssms-2337	164	34	by	by	ADP
ajssms-2337	164	35	integrated	integrate	VERB
ajssms-2337	164	36	ict	ict	NOUN
ajssms-2337	164	37	systems	system	NOUN
ajssms-2337	164	38	in	in	ADP
ajssms-2337	164	39	the	the	DET
ajssms-2337	164	40	department	department	NOUN
ajssms-2337	164	41	implemented	implement	VERB
ajssms-2337	164	42	difficulties	difficulty	NOUN
ajssms-2337	164	43	in	in	ADP
ajssms-2337	164	44	verifying	verify	VERB
ajssms-2337	164	45	citizenship	citizenship	NOUN
ajssms-2337	164	46	details	detail	NOUN
ajssms-2337	164	47	(	(	PUNCT
ajssms-2337	164	48	caused	cause	VERB
ajssms-2337	164	49	by	by	ADP
ajssms-2337	164	50	fraudulent	fraudulent	ADJ
ajssms-2337	164	51	birth	birth	NOUN
ajssms-2337	164	52	certificates	certificate	NOUN
ajssms-2337	164	53	and	and	CCONJ
ajssms-2337	164	54	identity	identity	NOUN
ajssms-2337	164	55	cards	card	NOUN
ajssms-2337	164	56	)	)	PUNCT
ajssms-2337	164	57	interlink	interlink	NOUN
ajssms-2337	164	58	with	with	ADP
ajssms-2337	164	59	third	third	ADJ
ajssms-2337	164	60	party	party	NOUN
ajssms-2337	164	61	systems	system	NOUN
ajssms-2337	164	62	which	which	PRON
ajssms-2337	164	63	enable	enable	VERB
ajssms-2337	164	64	coordination	coordination	NOUN
ajssms-2337	164	65	between	between	ADP
ajssms-2337	164	66	registrar	registrar	PROPN
ajssms-2337	164	67	general	general	NOUN
ajssms-2337	164	68	's	's	PART
ajssms-2337	164	69	department	department	NOUN
ajssms-2337	164	70	and	and	CCONJ
ajssms-2337	164	71	department	department	NOUN
ajssms-2337	164	72	for	for	ADP
ajssms-2337	164	73	registration	registration	NOUN
ajssms-2337	164	74	of	of	ADP
ajssms-2337	164	75	persons	person	NOUN
ajssms-2337	164	76	in	in	ADP
ajssms-2337	164	77	progress	progress	NOUN
ajssms-2337	164	78	potential	potential	ADJ
ajssms-2337	164	79	reluctance	reluctance	NOUN
ajssms-2337	164	80	of	of	ADP
ajssms-2337	164	81	employee	employee	NOUN
ajssms-2337	164	82	to	to	PART
ajssms-2337	164	83	adopt	adopt	VERB
ajssms-2337	164	84	the	the	DET
ajssms-2337	164	85	new	new	ADJ
ajssms-2337	164	86	digitalized	digitalize	VERB
ajssms-2337	164	87	environment	environment	NOUN
ajssms-2337	164	88	utilization	utilization	NOUN
ajssms-2337	164	89	of	of	ADP
ajssms-2337	164	90	human	human	ADJ
ajssms-2337	164	91	resource	resource	NOUN
ajssms-2337	164	92	management	management	NOUN
ajssms-2337	164	93	system	system	NOUN
ajssms-2337	164	94	for	for	ADP
ajssms-2337	164	95	fair	fair	ADJ
ajssms-2337	164	96	work	work	NOUN
ajssms-2337	164	97	allocation	allocation	NOUN
ajssms-2337	164	98	and	and	CCONJ
ajssms-2337	164	99	measure	measure	NOUN
ajssms-2337	164	100	performance	performance	NOUN
ajssms-2337	164	101	;	;	PUNCT
ajssms-2337	164	102	introduce	introduce	VERB
ajssms-2337	164	103	the	the	DET
ajssms-2337	164	104	performance	performance	NOUN
ajssms-2337	164	105	-	-	PUNCT
ajssms-2337	164	106	based	base	VERB
ajssms-2337	164	107	incentive	incentive	NOUN
ajssms-2337	164	108	scheme	scheme	NOUN
ajssms-2337	164	109	implemented	implement	VERB
ajssms-2337	164	110	provision	provision	NOUN
ajssms-2337	164	111	of	of	ADP
ajssms-2337	164	112	skills	skill	NOUN
ajssms-2337	164	113	development	development	NOUN
ajssms-2337	164	114	programmes	programme	NOUN
ajssms-2337	164	115	continue	continue	VERB
ajssms-2337	164	116	reducing	reduce	VERB
ajssms-2337	164	117	waiting	waiting	NOUN
ajssms-2337	164	118	time	time	NOUN
ajssms-2337	164	119	and	and	CCONJ
ajssms-2337	164	120	processing	processing	NOUN
ajssms-2337	164	121	time	time	NOUN
ajssms-2337	164	122	amidst	amidst	ADP
ajssms-2337	164	123	of	of	ADP
ajssms-2337	164	124	increasing	increase	VERB
ajssms-2337	164	125	demand	demand	NOUN
ajssms-2337	164	126	for	for	ADP
ajssms-2337	164	127	services	service	NOUN
ajssms-2337	164	128	periodical	periodical	ADJ
ajssms-2337	164	129	review	review	NOUN
ajssms-2337	164	130	of	of	ADP
ajssms-2337	164	131	process	process	NOUN
ajssms-2337	164	132	,	,	PUNCT
ajssms-2337	164	133	time	time	NOUN
ajssms-2337	164	134	analysis	analysis	NOUN
ajssms-2337	164	135	and	and	CCONJ
ajssms-2337	164	136	physical	physical	ADJ
ajssms-2337	164	137	observation	observation	NOUN
ajssms-2337	164	138	continue	continue	VERB
ajssms-2337	164	139	introduced	introduce	VERB
ajssms-2337	164	140	the	the	DET
ajssms-2337	164	141	application	application	NOUN
ajssms-2337	164	142	reservation	reservation	NOUN
ajssms-2337	164	143	system	system	NOUN
ajssms-2337	164	144	(	(	PUNCT
ajssms-2337	164	145	it	it	PRON
ajssms-2337	164	146	reduces	reduce	VERB
ajssms-2337	164	147	30	30	NUM
ajssms-2337	164	148	minutes	minute	NOUN
ajssms-2337	164	149	on	on	ADP
ajssms-2337	164	150	average	average	ADJ
ajssms-2337	164	151	,	,	PUNCT
ajssms-2337	164	152	the	the	DET
ajssms-2337	164	153	time	time	NOUN
ajssms-2337	164	154	taken	take	VERB
ajssms-2337	164	155	for	for	ADP
ajssms-2337	164	156	the	the	DET
ajssms-2337	164	157	submission	submission	NOUN
ajssms-2337	164	158	of	of	ADP
ajssms-2337	164	159	application	application	NOUN
ajssms-2337	164	160	)	)	PUNCT
ajssms-2337	164	161	implemented	implement	VERB
ajssms-2337	164	162	introduce	introduce	VERB
ajssms-2337	164	163	the	the	DET
ajssms-2337	164	164	interconnected	interconnected	ADJ
ajssms-2337	164	165	systems	system	NOUN
ajssms-2337	164	166	that	that	PRON
ajssms-2337	164	167	could	could	AUX
ajssms-2337	164	168	be	be	AUX
ajssms-2337	164	169	reduce	reduce	VERB
ajssms-2337	164	170	the	the	DET
ajssms-2337	164	171	time	time	NOUN
ajssms-2337	164	172	taken	take	VERB
ajssms-2337	164	173	for	for	ADP
ajssms-2337	164	174	the	the	DET
ajssms-2337	164	175	data	data	NOUN
ajssms-2337	164	176	entry	entry	NOUN
ajssms-2337	164	177	by	by	ADP
ajssms-2337	164	178	30	30	NUM
ajssms-2337	164	179	minutes	minute	NOUN
ajssms-2337	164	180	on	on	ADP
ajssms-2337	164	181	average	average	ADJ
ajssms-2337	164	182	in	in	ADP
ajssms-2337	164	183	progress	progress	NOUN
ajssms-2337	164	184	authentication	authentication	NOUN
ajssms-2337	164	185	issues	issue	NOUN
ajssms-2337	164	186	related	relate	VERB
ajssms-2337	164	187	to	to	ADP
ajssms-2337	164	188	printed	print	VERB
ajssms-2337	164	189	photographs	photograph	NOUN
ajssms-2337	164	190	of	of	ADP
ajssms-2337	164	191	applicants	applicant	NOUN
ajssms-2337	164	192	and	and	CCONJ
ajssms-2337	164	193	prevent	prevent	VERB
ajssms-2337	164	194	counterfeiting	counterfeiting	NOUN
ajssms-2337	164	195	of	of	ADP
ajssms-2337	164	196	passport	passport	NOUN
ajssms-2337	164	197	introduce	introduce	NOUN
ajssms-2337	164	198	studio	studio	NOUN
ajssms-2337	164	199	management	management	NOUN
ajssms-2337	164	200	system	system	NOUN
ajssms-2337	164	201	through	through	ADP
ajssms-2337	164	202	registering	register	VERB
ajssms-2337	164	203	studios	studio	NOUN
ajssms-2337	164	204	,	,	PUNCT
ajssms-2337	164	205	provide	provide	VERB
ajssms-2337	164	206	authentication	authentication	NOUN
ajssms-2337	164	207	and	and	CCONJ
ajssms-2337	164	208	openup	openup	ADJ
ajssms-2337	164	209	details	detail	NOUN
ajssms-2337	164	210	of	of	ADP
ajssms-2337	164	211	registered	register	VERB
ajssms-2337	164	212	studios	studio	NOUN
ajssms-2337	164	213	,	,	PUNCT
ajssms-2337	164	214	connect	connect	VERB
ajssms-2337	164	215	through	through	ADP
ajssms-2337	164	216	internet	internet	NOUN
ajssms-2337	164	217	based	base	VERB
ajssms-2337	164	218	digital	digital	ADJ
ajssms-2337	164	219	platform	platform	NOUN
ajssms-2337	164	220	implemented	implement	VERB
ajssms-2337	164	221	maintain	maintain	VERB
ajssms-2337	164	222	the	the	DET
ajssms-2337	164	223	responsive	responsive	ADJ
ajssms-2337	164	224	interactions	interaction	NOUN
ajssms-2337	164	225	with	with	ADP
ajssms-2337	164	226	citizens	citizen	NOUN
ajssms-2337	164	227	and	and	CCONJ
ajssms-2337	164	228	uphold	uphold	VERB
ajssms-2337	164	229	accountability	accountability	NOUN
ajssms-2337	164	230	reach	reach	VERB
ajssms-2337	164	231	applicants	applicant	NOUN
ajssms-2337	164	232	through	through	ADP
ajssms-2337	164	233	short	short	ADJ
ajssms-2337	164	234	message	message	NOUN
ajssms-2337	164	235	service	service	NOUN
ajssms-2337	164	236	(	(	PUNCT
ajssms-2337	164	237	sms	sms	PROPN
ajssms-2337	164	238	)	)	PUNCT
ajssms-2337	164	239	to	to	PART
ajssms-2337	164	240	inform	inform	VERB
ajssms-2337	164	241	the	the	DET
ajssms-2337	164	242	status	status	NOUN
ajssms-2337	164	243	of	of	ADP
ajssms-2337	164	244	processing	processing	NOUN
ajssms-2337	164	245	of	of	ADP
ajssms-2337	164	246	passport	passport	NOUN
ajssms-2337	164	247	;	;	PUNCT
ajssms-2337	164	248	introduce	introduce	VERB
ajssms-2337	164	249	the	the	DET
ajssms-2337	164	250	tracking	tracking	NOUN
ajssms-2337	164	251	system	system	NOUN
ajssms-2337	164	252	activated	activate	VERB
ajssms-2337	164	253	by	by	ADP
ajssms-2337	164	254	using	use	VERB
ajssms-2337	164	255	the	the	DET
ajssms-2337	164	256	barcode	barcode	NOUN
ajssms-2337	164	257	of	of	ADP
ajssms-2337	164	258	payment	payment	NOUN
ajssms-2337	164	259	receipt	receipt	NOUN
ajssms-2337	164	260	that	that	PRON
ajssms-2337	164	261	enables	enable	VERB
ajssms-2337	164	262	to	to	PART
ajssms-2337	164	263	check	check	VERB
ajssms-2337	164	264	each	each	DET
ajssms-2337	164	265	step	step	NOUN
ajssms-2337	164	266	of	of	ADP
ajssms-2337	164	267	processing	process	VERB
ajssms-2337	164	268	a	a	DET
ajssms-2337	164	269	passport	passport	NOUN
ajssms-2337	164	270	implemented	implement	VERB
ajssms-2337	164	271	source	source	NOUN
ajssms-2337	164	272	:	:	PUNCT
ajssms-2337	164	273	prepared	prepare	VERB
ajssms-2337	164	274	by	by	ADP
ajssms-2337	164	275	the	the	DET
ajssms-2337	164	276	authors	author	NOUN
ajssms-2337	164	277	based	base	VERB
ajssms-2337	164	278	on	on	ADP
ajssms-2337	164	279	the	the	DET
ajssms-2337	164	280	interview	interview	NOUN
ajssms-2337	164	281	data	datum	NOUN
ajssms-2337	164	282	(	(	PUNCT
ajssms-2337	164	283	2019	2019	NUM
ajssms-2337	164	284	)	)	PUNCT
ajssms-2337	164	285	.	.	PUNCT
ajssms-2337	165	1	the	the	DET
ajssms-2337	165	2	department	department	NOUN
ajssms-2337	165	3	introduced	introduce	VERB
ajssms-2337	165	4	electronic	electronic	ADJ
ajssms-2337	165	5	travel	travel	NOUN
ajssms-2337	165	6	authorization	authorization	NOUN
ajssms-2337	165	7	(	(	PUNCT
ajssms-2337	165	8	eta	eta	NOUN
ajssms-2337	165	9	)	)	PUNCT
ajssms-2337	165	10	in	in	ADP
ajssms-2337	165	11	2012	2012	NUM
ajssms-2337	165	12	with	with	ADP
ajssms-2337	165	13	the	the	DET
ajssms-2337	165	14	intention	intention	NOUN
ajssms-2337	165	15	of	of	ADP
ajssms-2337	165	16	providing	provide	VERB
ajssms-2337	165	17	an	an	DET
ajssms-2337	165	18	efficient	efficient	ADJ
ajssms-2337	165	19	,	,	PUNCT
ajssms-2337	165	20	reliable	reliable	ADJ
ajssms-2337	165	21	and	and	CCONJ
ajssms-2337	165	22	simplified	simplified	ADJ
ajssms-2337	165	23	service	service	NOUN
ajssms-2337	165	24	to	to	ADP
ajssms-2337	165	25	those	those	PRON
ajssms-2337	165	26	who	who	PRON
ajssms-2337	165	27	visit	visit	VERB
ajssms-2337	165	28	sri	sri	PROPN
ajssms-2337	165	29	lanka	lanka	PROPN
ajssms-2337	165	30	for	for	ADP
ajssms-2337	165	31	a	a	DET
ajssms-2337	165	32	short	short	ADJ
ajssms-2337	165	33	stay	stay	NOUN
ajssms-2337	165	34	.	.	PUNCT
ajssms-2337	166	1	the	the	DET
ajssms-2337	166	2	whole	whole	ADJ
ajssms-2337	166	3	process	process	NOUN
ajssms-2337	166	4	is	be	AUX
ajssms-2337	166	5	handled	handle	VERB
ajssms-2337	166	6	through	through	ADP
ajssms-2337	166	7	an	an	DET
ajssms-2337	166	8	online	online	ADJ
ajssms-2337	166	9	portal	portal	NOUN
ajssms-2337	166	10	.	.	PUNCT
ajssms-2337	167	1	further	far	ADV
ajssms-2337	167	2	,	,	PUNCT
ajssms-2337	167	3	status	status	NOUN
ajssms-2337	167	4	tracking	tracking	NOUN
ajssms-2337	167	5	system	system	NOUN
ajssms-2337	167	6	is	be	AUX
ajssms-2337	167	7	included	include	VERB
ajssms-2337	167	8	in	in	ADP
ajssms-2337	167	9	the	the	DET
ajssms-2337	167	10	portal	portal	NOUN
ajssms-2337	167	11	.	.	PUNCT
ajssms-2337	168	1	moreover	moreover	ADV
ajssms-2337	168	2	,	,	PUNCT
ajssms-2337	168	3	the	the	DET
ajssms-2337	168	4	data	datum	NOUN
ajssms-2337	168	5	collected	collect	VERB
ajssms-2337	168	6	through	through	ADP
ajssms-2337	168	7	eta	eta	PROPN
ajssms-2337	168	8	portal	portal	PROPN
ajssms-2337	168	9	serve	serve	VERB
ajssms-2337	168	10	as	as	ADP
ajssms-2337	168	11	a	a	DET
ajssms-2337	168	12	data	data	NOUN
ajssms-2337	168	13	source	source	NOUN
ajssms-2337	168	14	to	to	PART
ajssms-2337	168	15	analyze	analyze	VERB
ajssms-2337	168	16	the	the	DET
ajssms-2337	168	17	tourist	tourist	NOUN
ajssms-2337	168	18	arrivals	arrival	NOUN
ajssms-2337	168	19	and	and	CCONJ
ajssms-2337	168	20	facilitate	facilitate	VERB
ajssms-2337	168	21	policy	policy	NOUN
ajssms-2337	168	22	decisions	decision	NOUN
ajssms-2337	168	23	.	.	PUNCT
ajssms-2337	169	1	4.5	4.5	NUM
ajssms-2337	169	2	.	.	PUNCT
ajssms-2337	169	3	lessons	lesson	NOUN
ajssms-2337	169	4	learnt	learn	VERB
ajssms-2337	169	5	from	from	ADP
ajssms-2337	169	6	digitalization	digitalization	NOUN
ajssms-2337	169	7	in	in	ADP
ajssms-2337	169	8	iedsl	iedsl	ADJ
ajssms-2337	169	9	the	the	DET
ajssms-2337	169	10	success	success	NOUN
ajssms-2337	169	11	of	of	ADP
ajssms-2337	169	12	the	the	DET
ajssms-2337	169	13	digitalization	digitalization	NOUN
ajssms-2337	169	14	of	of	ADP
ajssms-2337	169	15	public	public	ADJ
ajssms-2337	169	16	services	service	NOUN
ajssms-2337	169	17	are	be	AUX
ajssms-2337	169	18	not	not	PART
ajssms-2337	169	19	limited	limit	VERB
ajssms-2337	169	20	to	to	ADP
ajssms-2337	169	21	the	the	DET
ajssms-2337	169	22	automation	automation	NOUN
ajssms-2337	169	23	.	.	PUNCT
ajssms-2337	170	1	machine	machine	NOUN
ajssms-2337	170	2	intensive	intensive	ADJ
ajssms-2337	170	3	office	office	NOUN
ajssms-2337	170	4	work	work	NOUN
ajssms-2337	170	5	enabled	enable	VERB
ajssms-2337	170	6	through	through	ADP
ajssms-2337	170	7	digital	digital	ADJ
ajssms-2337	170	8	systems	system	NOUN
ajssms-2337	170	9	can	can	AUX
ajssms-2337	170	10	be	be	AUX
ajssms-2337	170	11	merely	merely	ADV
ajssms-2337	170	12	the	the	DET
ajssms-2337	170	13	infrastructure	infrastructure	NOUN
ajssms-2337	170	14	.	.	PUNCT
ajssms-2337	171	1	infusion	infusion	NOUN
ajssms-2337	171	2	of	of	ADP
ajssms-2337	171	3	qualities	quality	NOUN
ajssms-2337	171	4	of	of	ADP
ajssms-2337	171	5	man	man	NOUN
ajssms-2337	171	6	and	and	CCONJ
ajssms-2337	171	7	the	the	DET
ajssms-2337	171	8	digital	digital	ADJ
ajssms-2337	171	9	infrastructure	infrastructure	NOUN
ajssms-2337	171	10	results	result	VERB
ajssms-2337	171	11	the	the	DET
ajssms-2337	171	12	effective	effective	ADJ
ajssms-2337	171	13	service	service	NOUN
ajssms-2337	171	14	delivery	delivery	NOUN
ajssms-2337	171	15	.	.	PUNCT
ajssms-2337	172	1	thus	thus	ADV
ajssms-2337	172	2	,	,	PUNCT
ajssms-2337	172	3	the	the	DET
ajssms-2337	172	4	ongoing	ongoing	ADJ
ajssms-2337	172	5	discussion	discussion	NOUN
ajssms-2337	172	6	on	on	ADP
ajssms-2337	172	7	digitalization	digitalization	NOUN
ajssms-2337	172	8	of	of	ADP
ajssms-2337	172	9	public	public	ADJ
ajssms-2337	172	10	services	service	NOUN
ajssms-2337	172	11	must	must	AUX
ajssms-2337	172	12	also	also	ADV
ajssms-2337	172	13	be	be	AUX
ajssms-2337	172	14	discussed	discuss	VERB
ajssms-2337	172	15	in	in	ADP
ajssms-2337	172	16	terms	term	NOUN
ajssms-2337	172	17	of	of	ADP
ajssms-2337	172	18	division	division	NOUN
ajssms-2337	172	19	of	of	ADP
ajssms-2337	172	20	tasks	task	NOUN
ajssms-2337	172	21	between	between	ADP
ajssms-2337	172	22	technology	technology	NOUN
ajssms-2337	172	23	and	and	CCONJ
ajssms-2337	172	24	humans	human	NOUN
ajssms-2337	172	25	particularly	particularly	ADV
ajssms-2337	172	26	their	their	PRON
ajssms-2337	172	27	characteristics	characteristic	NOUN
ajssms-2337	172	28	and	and	CCONJ
ajssms-2337	172	29	qualities	quality	NOUN
ajssms-2337	172	30	(	(	PUNCT
ajssms-2337	172	31	lindgren	lindgren	PROPN
ajssms-2337	172	32	,	,	PUNCT
ajssms-2337	172	33	madsen	madsen	PROPN
ajssms-2337	172	34	,	,	PUNCT
ajssms-2337	172	35	hofmann	hofmann	PROPN
ajssms-2337	172	36	,	,	PUNCT
ajssms-2337	172	37	&	&	CCONJ
ajssms-2337	172	38	melin	melin	PROPN
ajssms-2337	172	39	,	,	PUNCT
ajssms-2337	172	40	2019	2019	NUM
ajssms-2337	172	41	)	)	PUNCT
ajssms-2337	172	42	.	.	PUNCT
ajssms-2337	173	1	accordingly	accordingly	ADV
ajssms-2337	173	2	,	,	PUNCT
ajssms-2337	173	3	the	the	DET
ajssms-2337	173	4	digitalization	digitalization	NOUN
ajssms-2337	173	5	in	in	ADP
ajssms-2337	173	6	iedsl	iedsl	NOUN
ajssms-2337	173	7	has	have	AUX
ajssms-2337	173	8	been	be	AUX
ajssms-2337	173	9	predominantly	predominantly	ADV
ajssms-2337	173	10	succeeded	succeed	VERB
ajssms-2337	173	11	through	through	ADP
ajssms-2337	173	12	thoughtful	thoughtful	ADJ
ajssms-2337	173	13	blend	blend	NOUN
ajssms-2337	173	14	of	of	ADP
ajssms-2337	173	15	technological	technological	ADJ
ajssms-2337	173	16	and	and	CCONJ
ajssms-2337	173	17	human	human	ADJ
ajssms-2337	173	18	capacities	capacity	NOUN
ajssms-2337	173	19	.	.	PUNCT
ajssms-2337	174	1	the	the	DET
ajssms-2337	174	2	proceeding	proceeding	NOUN
ajssms-2337	174	3	section	section	NOUN
ajssms-2337	174	4	highlights	highlight	VERB
ajssms-2337	174	5	the	the	DET
ajssms-2337	174	6	lesson	lesson	NOUN
ajssms-2337	174	7	learnt	learn	VERB
ajssms-2337	174	8	from	from	ADP
ajssms-2337	174	9	the	the	DET
ajssms-2337	174	10	iedsl	iedsl	ADJ
ajssms-2337	174	11	digitalization	digitalization	NOUN
ajssms-2337	174	12	process	process	NOUN
ajssms-2337	174	13	.	.	PUNCT
ajssms-2337	175	1	4.5.1	4.5.1	X
ajssms-2337	175	2	.	.	PUNCT
ajssms-2337	175	3	robust	robust	ADJ
ajssms-2337	175	4	leadership	leadership	NOUN
ajssms-2337	175	5	digitalization	digitalization	NOUN
ajssms-2337	175	6	can	can	AUX
ajssms-2337	175	7	be	be	AUX
ajssms-2337	175	8	viewed	view	VERB
ajssms-2337	175	9	as	as	ADP
ajssms-2337	175	10	the	the	DET
ajssms-2337	175	11	change	change	NOUN
ajssms-2337	175	12	management	management	NOUN
ajssms-2337	175	13	which	which	PRON
ajssms-2337	175	14	calls	call	VERB
ajssms-2337	175	15	for	for	ADP
ajssms-2337	175	16	holistic	holistic	ADJ
ajssms-2337	175	17	management	management	NOUN
ajssms-2337	175	18	.	.	PUNCT
ajssms-2337	176	1	thus	thus	ADV
ajssms-2337	176	2	,	,	PUNCT
ajssms-2337	176	3	the	the	DET
ajssms-2337	176	4	leader	leader	NOUN
ajssms-2337	176	5	has	have	VERB
ajssms-2337	176	6	to	to	PART
ajssms-2337	176	7	manage	manage	VERB
ajssms-2337	176	8	the	the	DET
ajssms-2337	176	9	people	people	NOUN
ajssms-2337	176	10	,	,	PUNCT
ajssms-2337	176	11	knowledge	knowledge	NOUN
ajssms-2337	176	12	and	and	CCONJ
ajssms-2337	176	13	other	other	ADJ
ajssms-2337	176	14	resources	resource	NOUN
ajssms-2337	176	15	.	.	PUNCT
ajssms-2337	177	1	the	the	DET
ajssms-2337	177	2	leader	leader	NOUN
ajssms-2337	177	3	has	have	VERB
ajssms-2337	177	4	to	to	PART
ajssms-2337	177	5	envisage	envisage	VERB
ajssms-2337	177	6	the	the	DET
ajssms-2337	177	7	process	process	NOUN
ajssms-2337	177	8	developments	development	NOUN
ajssms-2337	177	9	and	and	CCONJ
ajssms-2337	177	10	inspire	inspire	VERB
ajssms-2337	177	11	the	the	DET
ajssms-2337	177	12	staff	staff	NOUN
ajssms-2337	177	13	to	to	PART
ajssms-2337	177	14	feasibly	feasibly	ADV
ajssms-2337	177	15	operationalize	operationalize	VERB
ajssms-2337	177	16	the	the	DET
ajssms-2337	177	17	plans	plan	NOUN
ajssms-2337	177	18	.	.	PUNCT
ajssms-2337	178	1	the	the	DET
ajssms-2337	178	2	visionary	visionary	ADJ
ajssms-2337	178	3	leaderships	leadership	NOUN
ajssms-2337	178	4	of	of	ADP
ajssms-2337	178	5	the	the	DET
ajssms-2337	178	6	controller	controller	NOUN
ajssms-2337	178	7	generals	general	NOUN
ajssms-2337	178	8	of	of	ADP
ajssms-2337	178	9	last	last	ADJ
ajssms-2337	178	10	two	two	NUM
ajssms-2337	178	11	decades	decade	NOUN
ajssms-2337	178	12	been	be	AUX
ajssms-2337	178	13	proven	prove	VERB
ajssms-2337	178	14	success	success	NOUN
ajssms-2337	178	15	in	in	ADP
ajssms-2337	178	16	creating	create	VERB
ajssms-2337	178	17	the	the	DET
ajssms-2337	178	18	high	high	ADJ
ajssms-2337	178	19	-	-	PUNCT
ajssms-2337	178	20	tech	tech	NOUN
ajssms-2337	178	21	environment	environment	NOUN
ajssms-2337	178	22	in	in	ADP
ajssms-2337	178	23	the	the	DET
ajssms-2337	178	24	iedsl	iedsl	NOUN
ajssms-2337	178	25	.	.	PUNCT
ajssms-2337	179	1	they	they	PRON
ajssms-2337	179	2	inculcated	inculcate	VERB
ajssms-2337	179	3	the	the	DET
ajssms-2337	179	4	culture	culture	NOUN
ajssms-2337	179	5	of	of	ADP
ajssms-2337	179	6	continuous	continuous	ADJ
ajssms-2337	179	7	review	review	NOUN
ajssms-2337	179	8	of	of	ADP
ajssms-2337	179	9	current	current	ADJ
ajssms-2337	179	10	practices	practice	NOUN
ajssms-2337	179	11	,	,	PUNCT
ajssms-2337	179	12	identify	identify	VERB
ajssms-2337	179	13	the	the	DET
ajssms-2337	179	14	gaps	gap	NOUN
ajssms-2337	179	15	or	or	CCONJ
ajssms-2337	179	16	need	need	VERB
ajssms-2337	179	17	for	for	ADP
ajssms-2337	179	18	development	development	NOUN
ajssms-2337	179	19	,	,	PUNCT
ajssms-2337	179	20	learn	learn	VERB
ajssms-2337	179	21	the	the	DET
ajssms-2337	179	22	local	local	ADJ
ajssms-2337	179	23	and	and	CCONJ
ajssms-2337	179	24	global	global	ADJ
ajssms-2337	179	25	trends	trend	NOUN
ajssms-2337	179	26	,	,	PUNCT
ajssms-2337	179	27	connect	connect	VERB
ajssms-2337	179	28	with	with	ADP
ajssms-2337	179	29	public	public	NOUN
ajssms-2337	179	30	as	as	ADV
ajssms-2337	179	31	well	well	ADV
ajssms-2337	179	32	as	as	ADP
ajssms-2337	179	33	private	private	ADJ
ajssms-2337	179	34	agencies	agency	NOUN
ajssms-2337	179	35	to	to	PART
ajssms-2337	179	36	sustain	sustain	VERB
ajssms-2337	179	37	the	the	DET
ajssms-2337	179	38	digitization	digitization	NOUN
ajssms-2337	179	39	process	process	NOUN
ajssms-2337	179	40	.	.	PUNCT
ajssms-2337	180	1	however	however	ADV
ajssms-2337	180	2	,	,	PUNCT
ajssms-2337	180	3	in	in	ADP
ajssms-2337	180	4	many	many	ADJ
ajssms-2337	180	5	public	public	ADJ
ajssms-2337	180	6	organizations	organization	NOUN
ajssms-2337	180	7	the	the	DET
ajssms-2337	180	8	change	change	NOUN
ajssms-2337	180	9	of	of	ADP
ajssms-2337	180	10	leadership	leadership	NOUN
ajssms-2337	180	11	leads	lead	VERB
ajssms-2337	180	12	to	to	ADP
ajssms-2337	180	13	revisal	revisal	NOUN
ajssms-2337	180	14	of	of	ADP
ajssms-2337	180	15	exiting	exit	VERB
ajssms-2337	180	16	transformation	transformation	NOUN
ajssms-2337	180	17	process	process	NOUN
ajssms-2337	180	18	.	.	PUNCT
ajssms-2337	181	1	in	in	ADP
ajssms-2337	181	2	contrary	contrary	PROPN
ajssms-2337	181	3	,	,	PUNCT
ajssms-2337	181	4	the	the	DET
ajssms-2337	181	5	iedsl	iedsl	NOUN
ajssms-2337	181	6	able	able	ADJ
ajssms-2337	181	7	to	to	PART
ajssms-2337	181	8	progress	progress	VERB
ajssms-2337	181	9	despite	despite	SCONJ
ajssms-2337	181	10	of	of	ADP
ajssms-2337	181	11	change	change	NOUN
ajssms-2337	181	12	in	in	ADP
ajssms-2337	181	13	leadership	leadership	NOUN
ajssms-2337	181	14	.	.	PUNCT
ajssms-2337	182	1	it	it	PRON
ajssms-2337	182	2	could	could	AUX
ajssms-2337	182	3	have	have	AUX
ajssms-2337	182	4	failed	fail	VERB
ajssms-2337	182	5	if	if	SCONJ
ajssms-2337	182	6	it	it	PRON
ajssms-2337	182	7	invested	invest	VERB
ajssms-2337	182	8	only	only	ADV
ajssms-2337	182	9	on	on	ADP
ajssms-2337	182	10	it	it	PRON
ajssms-2337	182	11	infrastructure	infrastructure	NOUN
ajssms-2337	182	12	.	.	PUNCT
ajssms-2337	183	1	initially	initially	ADV
ajssms-2337	183	2	the	the	DET
ajssms-2337	183	3	leaders	leader	NOUN
ajssms-2337	183	4	embedded	embed	VERB
ajssms-2337	183	5	the	the	DET
ajssms-2337	183	6	innovation	innovation	NOUN
ajssms-2337	183	7	driven	drive	VERB
ajssms-2337	183	8	culture	culture	NOUN
ajssms-2337	183	9	and	and	CCONJ
ajssms-2337	183	10	continually	continually	ADV
ajssms-2337	183	11	invest	invest	VERB
ajssms-2337	183	12	on	on	ADP
ajssms-2337	183	13	process	process	NOUN
ajssms-2337	183	14	improvements	improvement	NOUN
ajssms-2337	183	15	.	.	PUNCT
ajssms-2337	184	1	4.5.2	4.5.2	NUM
ajssms-2337	184	2	.	.	PUNCT
ajssms-2337	185	1	promote	promote	VERB
ajssms-2337	185	2	employee	employee	NOUN
ajssms-2337	185	3	engagement	engagement	VERB
ajssms-2337	185	4	the	the	DET
ajssms-2337	185	5	resistance	resistance	NOUN
ajssms-2337	185	6	to	to	ADP
ajssms-2337	185	7	change	change	VERB
ajssms-2337	185	8	is	be	AUX
ajssms-2337	185	9	the	the	DET
ajssms-2337	185	10	toughest	tough	ADJ
ajssms-2337	185	11	deal	deal	NOUN
ajssms-2337	185	12	in	in	ADP
ajssms-2337	185	13	adaptation	adaptation	NOUN
ajssms-2337	185	14	of	of	ADP
ajssms-2337	185	15	technologies	technology	NOUN
ajssms-2337	185	16	in	in	ADP
ajssms-2337	185	17	public	public	ADJ
ajssms-2337	185	18	sector	sector	NOUN
ajssms-2337	185	19	.	.	PUNCT
ajssms-2337	186	1	the	the	DET
ajssms-2337	186	2	iedsl	iedsl	NOUN
ajssms-2337	186	3	introduced	introduce	VERB
ajssms-2337	186	4	the	the	DET
ajssms-2337	186	5	digital	digital	ADJ
ajssms-2337	186	6	technologies	technology	NOUN
ajssms-2337	186	7	not	not	PART
ajssms-2337	186	8	only	only	ADV
ajssms-2337	186	9	to	to	PART
ajssms-2337	186	10	ensure	ensure	VERB
ajssms-2337	186	11	the	the	DET
ajssms-2337	186	12	improvement	improvement	NOUN
ajssms-2337	186	13	of	of	ADP
ajssms-2337	186	14	service	service	NOUN
ajssms-2337	186	15	quality	quality	NOUN
ajssms-2337	186	16	,	,	PUNCT
ajssms-2337	186	17	but	but	CCONJ
ajssms-2337	186	18	also	also	ADV
ajssms-2337	186	19	meet	meet	VERB
ajssms-2337	186	20	the	the	DET
ajssms-2337	186	21	employees	employee	NOUN
ajssms-2337	186	22	’	’	PART
ajssms-2337	186	23	expectations	expectation	NOUN
ajssms-2337	186	24	.	.	PUNCT
ajssms-2337	187	1	in	in	ADP
ajssms-2337	187	2	other	other	ADJ
ajssms-2337	187	3	words	word	NOUN
ajssms-2337	187	4	,	,	PUNCT
ajssms-2337	187	5	the	the	DET
ajssms-2337	187	6	adaptation	adaptation	NOUN
ajssms-2337	187	7	of	of	ADP
ajssms-2337	187	8	digital	digital	ADJ
ajssms-2337	187	9	systems	system	NOUN
ajssms-2337	187	10	ensured	ensure	VERB
ajssms-2337	187	11	benefits	benefit	NOUN
ajssms-2337	187	12	to	to	ADP
ajssms-2337	187	13	the	the	DET
ajssms-2337	187	14	clients	client	NOUN
ajssms-2337	187	15	as	as	ADV
ajssms-2337	187	16	well	well	ADV
ajssms-2337	187	17	as	as	ADP
ajssms-2337	187	18	its	its	PRON
ajssms-2337	187	19	employees	employee	NOUN
ajssms-2337	187	20	.	.	PUNCT
ajssms-2337	188	1	the	the	DET
ajssms-2337	188	2	iedsl	iedsl	NOUN
ajssms-2337	188	3	incorporated	incorporate	VERB
ajssms-2337	188	4	the	the	DET
ajssms-2337	188	5	human	human	ADJ
ajssms-2337	188	6	resource	resource	NOUN
ajssms-2337	188	7	management	management	NOUN
ajssms-2337	188	8	system	system	NOUN
ajssms-2337	188	9	to	to	PART
ajssms-2337	188	10	measure	measure	VERB
ajssms-2337	188	11	employee	employee	NOUN
ajssms-2337	188	12	performance	performance	NOUN
ajssms-2337	188	13	on	on	ADP
ajssms-2337	188	14	daily	daily	ADJ
ajssms-2337	188	15	basis	basis	NOUN
ajssms-2337	188	16	.	.	PUNCT
ajssms-2337	189	1	the	the	DET
ajssms-2337	189	2	measured	measure	VERB
ajssms-2337	189	3	performance	performance	NOUN
ajssms-2337	189	4	is	be	AUX
ajssms-2337	189	5	used	use	VERB
ajssms-2337	189	6	to	to	PART
ajssms-2337	189	7	provide	provide	VERB
ajssms-2337	189	8	financial	financial	ADJ
ajssms-2337	189	9	incentives	incentive	NOUN
ajssms-2337	189	10	.	.	PUNCT
ajssms-2337	190	1	thus	thus	ADV
ajssms-2337	190	2	,	,	PUNCT
ajssms-2337	190	3	system	system	NOUN
ajssms-2337	190	4	enabled	enable	VERB
ajssms-2337	190	5	,	,	PUNCT
ajssms-2337	190	6	transparent	transparent	ADJ
ajssms-2337	190	7	incentive	incentive	NOUN
ajssms-2337	190	8	scheme	scheme	NOUN
ajssms-2337	190	9	helped	help	VERB
ajssms-2337	190	10	to	to	PART
ajssms-2337	190	11	manage	manage	VERB
ajssms-2337	190	12	the	the	DET
ajssms-2337	190	13	resistance	resistance	NOUN
ajssms-2337	190	14	to	to	PART
ajssms-2337	190	15	change	change	VERB
ajssms-2337	190	16	.	.	PUNCT
ajssms-2337	191	1	further	far	ADV
ajssms-2337	191	2	,	,	PUNCT
ajssms-2337	191	3	at	at	ADP
ajssms-2337	191	4	the	the	DET
ajssms-2337	191	5	initial	initial	ADJ
ajssms-2337	191	6	stage	stage	NOUN
ajssms-2337	191	7	,	,	PUNCT
ajssms-2337	191	8	iedsl	iedsl	NOUN
ajssms-2337	191	9	trained	train	VERB
ajssms-2337	191	10	the	the	DET
ajssms-2337	191	11	employees	employee	NOUN
ajssms-2337	191	12	those	those	PRON
ajssms-2337	191	13	who	who	PRON
ajssms-2337	191	14	are	be	AUX
ajssms-2337	191	15	willing	willing	ADJ
ajssms-2337	191	16	to	to	PART
ajssms-2337	191	17	change	change	VERB
ajssms-2337	191	18	.	.	PUNCT
ajssms-2337	192	1	the	the	DET
ajssms-2337	192	2	second	second	ADJ
ajssms-2337	192	3	group	group	NOUN
ajssms-2337	192	4	of	of	ADP
ajssms-2337	192	5	employees	employee	NOUN
ajssms-2337	192	6	those	those	PRON
ajssms-2337	192	7	who	who	PRON
ajssms-2337	192	8	are	be	AUX
ajssms-2337	192	9	unwilling	unwilling	ADJ
ajssms-2337	192	10	to	to	PART
ajssms-2337	192	11	change	change	VERB
ajssms-2337	192	12	has	have	AUX
ajssms-2337	192	13	given	give	VERB
ajssms-2337	192	14	the	the	DET
ajssms-2337	192	15	time	time	NOUN
ajssms-2337	192	16	to	to	PART
ajssms-2337	192	17	observe	observe	VERB
ajssms-2337	192	18	the	the	DET
ajssms-2337	192	19	transformation	transformation	NOUN
ajssms-2337	192	20	.	.	PUNCT
ajssms-2337	193	1	later	later	ADV
ajssms-2337	193	2	,	,	PUNCT
ajssms-2337	193	3	they	they	PRON
ajssms-2337	193	4	too	too	ADV
ajssms-2337	193	5	realized	realize	VERB
ajssms-2337	193	6	the	the	DET
ajssms-2337	193	7	success	success	NOUN
ajssms-2337	193	8	of	of	ADP
ajssms-2337	193	9	new	new	ADJ
ajssms-2337	193	10	systems	system	NOUN
ajssms-2337	193	11	and	and	CCONJ
ajssms-2337	193	12	gradually	gradually	ADV
ajssms-2337	193	13	joined	join	VERB
ajssms-2337	193	14	the	the	DET
ajssms-2337	193	15	first	first	ADJ
ajssms-2337	193	16	group	group	NOUN
ajssms-2337	193	17	.	.	PUNCT
ajssms-2337	194	1	according	accord	VERB
ajssms-2337	194	2	to	to	ADP
ajssms-2337	194	3	the	the	DET
ajssms-2337	194	4	official	official	NOUN
ajssms-2337	194	5	,	,	PUNCT
ajssms-2337	194	6	it	it	PRON
ajssms-2337	194	7	is	be	AUX
ajssms-2337	194	8	emphasized	emphasize	VERB
ajssms-2337	194	9	that	that	SCONJ
ajssms-2337	194	10	,	,	PUNCT
ajssms-2337	194	11	patience	patience	NOUN
ajssms-2337	194	12	and	and	CCONJ
ajssms-2337	194	13	understanding	understanding	NOUN
ajssms-2337	194	14	is	be	AUX
ajssms-2337	194	15	needed	need	VERB
ajssms-2337	194	16	to	to	PART
ajssms-2337	194	17	tap	tap	VERB
ajssms-2337	194	18	employees	employee	NOUN
ajssms-2337	194	19	’	'	PUNCT
ajssms-2337	194	20	potential	potential	NOUN
ajssms-2337	194	21	in	in	ADP
ajssms-2337	194	22	order	order	NOUN
ajssms-2337	194	23	to	to	PART
ajssms-2337	194	24	adopt	adopt	VERB
ajssms-2337	194	25	technologies	technology	NOUN
ajssms-2337	194	26	.	.	PUNCT
ajssms-2337	195	1	asian	asian	ADJ
ajssms-2337	195	2	journal	journal	PROPN
ajssms-2337	195	3	of	of	ADP
ajssms-2337	195	4	social	social	ADJ
ajssms-2337	195	5	sciences	sciences	PROPN
ajssms-2337	195	6	and	and	CCONJ
ajssms-2337	195	7	management	management	NOUN
ajssms-2337	195	8	studies	study	NOUN
ajssms-2337	195	9	,	,	PUNCT
ajssms-2337	195	10	2020	2020	NUM
ajssms-2337	195	11	,	,	PUNCT
ajssms-2337	195	12	7(4	7(4	NUM
ajssms-2337	195	13	):	):	PUNCT
ajssms-2337	195	14	295	295	NUM
ajssms-2337	195	15	-	-	SYM
ajssms-2337	195	16	300	300	NUM
ajssms-2337	195	17	300	300	NUM
ajssms-2337	195	18	©	©	PROPN
ajssms-2337	195	19	2020	2020	NUM
ajssms-2337	195	20	by	by	ADP
ajssms-2337	195	21	the	the	DET
ajssms-2337	195	22	authors	author	NOUN
ajssms-2337	195	23	;	;	PUNCT
ajssms-2337	195	24	licensee	licensee	PROPN
ajssms-2337	195	25	asian	asian	ADJ
ajssms-2337	195	26	online	online	PROPN
ajssms-2337	195	27	journal	journal	PROPN
ajssms-2337	195	28	publishing	publishing	NOUN
ajssms-2337	195	29	group	group	PROPN
ajssms-2337	195	30	the	the	DET
ajssms-2337	195	31	iedsl	iedsl	NOUN
ajssms-2337	195	32	invested	invest	VERB
ajssms-2337	195	33	to	to	PART
ajssms-2337	195	34	sharpen	sharpen	VERB
ajssms-2337	195	35	the	the	DET
ajssms-2337	195	36	skills	skill	NOUN
ajssms-2337	195	37	of	of	ADP
ajssms-2337	195	38	people	people	NOUN
ajssms-2337	195	39	through	through	ADP
ajssms-2337	195	40	series	series	NOUN
ajssms-2337	195	41	of	of	ADP
ajssms-2337	195	42	training	training	NOUN
ajssms-2337	195	43	and	and	CCONJ
ajssms-2337	195	44	development	development	NOUN
ajssms-2337	195	45	programmes	programme	NOUN
ajssms-2337	195	46	.	.	PUNCT
ajssms-2337	196	1	those	those	PRON
ajssms-2337	196	2	focuses	focus	VERB
ajssms-2337	196	3	on	on	ADP
ajssms-2337	196	4	improving	improve	VERB
ajssms-2337	196	5	ict	ict	NOUN
ajssms-2337	196	6	literacy	literacy	NOUN
ajssms-2337	196	7	,	,	PUNCT
ajssms-2337	196	8	attitudinal	attitudinal	ADJ
ajssms-2337	196	9	change	change	NOUN
ajssms-2337	196	10	and	and	CCONJ
ajssms-2337	196	11	knowledge	knowledge	NOUN
ajssms-2337	196	12	enhancement	enhancement	NOUN
ajssms-2337	196	13	.	.	PUNCT
ajssms-2337	197	1	4.5.3	4.5.3	X
ajssms-2337	197	2	.	.	PUNCT
ajssms-2337	198	1	perceive	perceive	ADJ
ajssms-2337	198	2	continuous	continuous	ADJ
ajssms-2337	198	3	development	development	NOUN
ajssms-2337	198	4	through	through	ADP
ajssms-2337	198	5	collaborations	collaboration	NOUN
ajssms-2337	198	6	generally	generally	ADV
ajssms-2337	198	7	,	,	PUNCT
ajssms-2337	198	8	the	the	DET
ajssms-2337	198	9	digitalization	digitalization	NOUN
ajssms-2337	198	10	of	of	ADP
ajssms-2337	198	11	public	public	ADJ
ajssms-2337	198	12	service	service	NOUN
ajssms-2337	198	13	is	be	AUX
ajssms-2337	198	14	administered	administer	VERB
ajssms-2337	198	15	as	as	ADP
ajssms-2337	198	16	the	the	DET
ajssms-2337	198	17	gigantic	gigantic	ADJ
ajssms-2337	198	18	step	step	NOUN
ajssms-2337	198	19	at	at	ADP
ajssms-2337	198	20	a	a	DET
ajssms-2337	198	21	planned	plan	VERB
ajssms-2337	198	22	period	period	NOUN
ajssms-2337	198	23	.	.	PUNCT
ajssms-2337	199	1	it	it	PRON
ajssms-2337	199	2	demands	demand	VERB
ajssms-2337	199	3	for	for	ADP
ajssms-2337	199	4	massive	massive	ADJ
ajssms-2337	199	5	investment	investment	NOUN
ajssms-2337	199	6	in	in	ADP
ajssms-2337	199	7	terms	term	NOUN
ajssms-2337	199	8	of	of	ADP
ajssms-2337	199	9	technological	technological	ADJ
ajssms-2337	199	10	infrastructure	infrastructure	NOUN
ajssms-2337	199	11	and	and	CCONJ
ajssms-2337	199	12	development	development	NOUN
ajssms-2337	199	13	of	of	ADP
ajssms-2337	199	14	systems	system	NOUN
ajssms-2337	199	15	.	.	PUNCT
ajssms-2337	200	1	it	it	PRON
ajssms-2337	200	2	is	be	AUX
ajssms-2337	200	3	perceived	perceive	VERB
ajssms-2337	200	4	as	as	ADP
ajssms-2337	200	5	a	a	DET
ajssms-2337	200	6	best	good	ADJ
ajssms-2337	200	7	destination	destination	NOUN
ajssms-2337	200	8	to	to	PART
ajssms-2337	200	9	be	be	AUX
ajssms-2337	200	10	,	,	PUNCT
ajssms-2337	200	11	whereas	whereas	SCONJ
ajssms-2337	200	12	in	in	ADP
ajssms-2337	200	13	reality	reality	NOUN
ajssms-2337	200	14	digital	digital	ADJ
ajssms-2337	200	15	technologies	technology	NOUN
ajssms-2337	200	16	become	become	VERB
ajssms-2337	200	17	obsolete	obsolete	ADJ
ajssms-2337	200	18	in	in	ADP
ajssms-2337	200	19	due	due	ADJ
ajssms-2337	200	20	course	course	NOUN
ajssms-2337	200	21	.	.	PUNCT
ajssms-2337	201	1	it	it	PRON
ajssms-2337	201	2	requires	require	VERB
ajssms-2337	201	3	continuous	continuous	ADJ
ajssms-2337	201	4	development	development	NOUN
ajssms-2337	201	5	and	and	CCONJ
ajssms-2337	201	6	upgrade	upgrade	VERB
ajssms-2337	201	7	along	along	ADP
ajssms-2337	201	8	with	with	ADP
ajssms-2337	201	9	the	the	DET
ajssms-2337	201	10	novel	novel	ADJ
ajssms-2337	201	11	trends	trend	NOUN
ajssms-2337	201	12	.	.	PUNCT
ajssms-2337	202	1	therefore	therefore	ADV
ajssms-2337	202	2	,	,	PUNCT
ajssms-2337	202	3	the	the	DET
ajssms-2337	202	4	iedsl	iedsl	NOUN
ajssms-2337	202	5	exercises	exercises	AUX
ajssms-2337	202	6	process	process	NOUN
ajssms-2337	202	7	improvements	improvement	NOUN
ajssms-2337	202	8	by	by	ADP
ajssms-2337	202	9	analyzing	analyze	VERB
ajssms-2337	202	10	the	the	DET
ajssms-2337	202	11	current	current	ADJ
ajssms-2337	202	12	practices	practice	NOUN
ajssms-2337	202	13	and	and	CCONJ
ajssms-2337	202	14	identifying	identify	VERB
ajssms-2337	202	15	the	the	DET
ajssms-2337	202	16	performance	performance	NOUN
ajssms-2337	202	17	gaps	gap	NOUN
ajssms-2337	202	18	.	.	PUNCT
ajssms-2337	203	1	rather	rather	ADV
ajssms-2337	203	2	than	than	ADP
ajssms-2337	203	3	taking	take	VERB
ajssms-2337	203	4	giant	giant	ADJ
ajssms-2337	203	5	steps	step	NOUN
ajssms-2337	203	6	,	,	PUNCT
ajssms-2337	203	7	it	it	PRON
ajssms-2337	203	8	generally	generally	ADV
ajssms-2337	203	9	focuses	focus	VERB
ajssms-2337	203	10	on	on	ADP
ajssms-2337	203	11	gradual	gradual	ADJ
ajssms-2337	203	12	improvement	improvement	NOUN
ajssms-2337	203	13	of	of	ADP
ajssms-2337	203	14	processes	process	NOUN
ajssms-2337	203	15	and	and	CCONJ
ajssms-2337	203	16	innovate	innovate	VERB
ajssms-2337	203	17	to	to	PART
ajssms-2337	203	18	improve	improve	VERB
ajssms-2337	203	19	its	its	PRON
ajssms-2337	203	20	stages	stage	NOUN
ajssms-2337	203	21	.	.	PUNCT
ajssms-2337	204	1	it	it	PRON
ajssms-2337	204	2	has	have	AUX
ajssms-2337	204	3	been	be	AUX
ajssms-2337	204	4	realized	realize	VERB
ajssms-2337	204	5	through	through	ADP
ajssms-2337	204	6	third	third	ADJ
ajssms-2337	204	7	party	party	NOUN
ajssms-2337	204	8	collaborations	collaboration	NOUN
ajssms-2337	204	9	.	.	PUNCT
ajssms-2337	205	1	for	for	ADP
ajssms-2337	205	2	instance	instance	NOUN
ajssms-2337	205	3	,	,	PUNCT
ajssms-2337	205	4	iedsl	iedsl	NOUN
ajssms-2337	205	5	is	be	AUX
ajssms-2337	205	6	in	in	ADP
ajssms-2337	205	7	partnership	partnership	NOUN
ajssms-2337	205	8	with	with	ADP
ajssms-2337	205	9	private	private	ADJ
ajssms-2337	205	10	sector	sector	NOUN
ajssms-2337	205	11	to	to	PART
ajssms-2337	205	12	support	support	VERB
ajssms-2337	205	13	the	the	DET
ajssms-2337	205	14	in	in	ADP
ajssms-2337	205	15	-	-	PUNCT
ajssms-2337	205	16	house	house	NOUN
ajssms-2337	205	17	development	development	NOUN
ajssms-2337	205	18	of	of	ADP
ajssms-2337	205	19	systems	system	NOUN
ajssms-2337	205	20	.	.	PUNCT
ajssms-2337	206	1	it	it	PRON
ajssms-2337	206	2	adopts	adopt	VERB
ajssms-2337	206	3	the	the	DET
ajssms-2337	206	4	general	general	ADJ
ajssms-2337	206	5	data	data	PROPN
ajssms-2337	206	6	protection	protection	NOUN
ajssms-2337	206	7	regulation	regulation	NOUN
ajssms-2337	206	8	(	(	PUNCT
ajssms-2337	206	9	eu	eu	NOUN
ajssms-2337	206	10	)	)	PUNCT
ajssms-2337	206	11	to	to	PART
ajssms-2337	206	12	protect	protect	VERB
ajssms-2337	206	13	the	the	DET
ajssms-2337	206	14	privacy	privacy	NOUN
ajssms-2337	206	15	of	of	ADP
ajssms-2337	206	16	data	datum	NOUN
ajssms-2337	206	17	and	and	CCONJ
ajssms-2337	206	18	ensure	ensure	VERB
ajssms-2337	206	19	healthy	healthy	ADJ
ajssms-2337	206	20	collaboration	collaboration	NOUN
ajssms-2337	206	21	with	with	ADP
ajssms-2337	206	22	third	third	ADJ
ajssms-2337	206	23	party	party	NOUN
ajssms-2337	206	24	.	.	PUNCT
ajssms-2337	207	1	further	far	ADV
ajssms-2337	207	2	,	,	PUNCT
ajssms-2337	207	3	it	it	PRON
ajssms-2337	207	4	promotes	promote	VERB
ajssms-2337	207	5	inter	inter	ADJ
ajssms-2337	207	6	-	-	ADJ
ajssms-2337	207	7	organizational	organizational	ADJ
ajssms-2337	207	8	coordination	coordination	NOUN
ajssms-2337	207	9	between	between	ADP
ajssms-2337	207	10	local	local	ADJ
ajssms-2337	207	11	and	and	CCONJ
ajssms-2337	207	12	international	international	ADJ
ajssms-2337	207	13	authorities	authority	NOUN
ajssms-2337	207	14	to	to	PART
ajssms-2337	207	15	enable	enable	VERB
ajssms-2337	207	16	the	the	DET
ajssms-2337	207	17	efficient	efficient	ADJ
ajssms-2337	207	18	and	and	CCONJ
ajssms-2337	207	19	effective	effective	ADJ
ajssms-2337	207	20	service	service	NOUN
ajssms-2337	207	21	delivery	delivery	NOUN
ajssms-2337	207	22	.	.	PUNCT
ajssms-2337	208	1	the	the	DET
ajssms-2337	208	2	continuity	continuity	NOUN
ajssms-2337	208	3	of	of	ADP
ajssms-2337	208	4	process	process	NOUN
ajssms-2337	208	5	improvement	improvement	NOUN
ajssms-2337	208	6	in	in	ADP
ajssms-2337	208	7	iedsl	iedsl	ADJ
ajssms-2337	208	8	supports	support	NOUN
ajssms-2337	208	9	to	to	PART
ajssms-2337	208	10	upheld	upheld	VERB
ajssms-2337	208	11	the	the	DET
ajssms-2337	208	12	integrity	integrity	NOUN
ajssms-2337	208	13	of	of	ADP
ajssms-2337	208	14	national	national	ADJ
ajssms-2337	208	15	passport	passport	NOUN
ajssms-2337	208	16	and	and	CCONJ
ajssms-2337	208	17	confirm	confirm	VERB
ajssms-2337	208	18	to	to	ADP
ajssms-2337	208	19	the	the	DET
ajssms-2337	208	20	international	international	ADJ
ajssms-2337	208	21	standards	standard	NOUN
ajssms-2337	208	22	.	.	PUNCT
ajssms-2337	209	1	for	for	ADP
ajssms-2337	209	2	instance	instance	NOUN
ajssms-2337	209	3	,	,	PUNCT
ajssms-2337	209	4	capturing	capture	VERB
ajssms-2337	209	5	biometric	biometric	ADJ
ajssms-2337	209	6	fingerprint	fingerprint	NOUN
ajssms-2337	209	7	data	datum	NOUN
ajssms-2337	209	8	from	from	ADP
ajssms-2337	209	9	all	all	DET
ajssms-2337	209	10	passport	passport	NOUN
ajssms-2337	209	11	applicants	applicant	NOUN
ajssms-2337	209	12	will	will	AUX
ajssms-2337	209	13	address	address	VERB
ajssms-2337	209	14	concerns	concern	NOUN
ajssms-2337	209	15	related	relate	VERB
ajssms-2337	209	16	to	to	ADP
ajssms-2337	209	17	multiple	multiple	ADJ
ajssms-2337	209	18	identities	identity	NOUN
ajssms-2337	209	19	to	to	PART
ajssms-2337	209	20	implement	implement	VERB
ajssms-2337	209	21	“	"	PUNCT
ajssms-2337	209	22	one	one	NUM
ajssms-2337	209	23	person	person	NOUN
ajssms-2337	209	24	,	,	PUNCT
ajssms-2337	209	25	one	one	NUM
ajssms-2337	209	26	passport	passport	NOUN
ajssms-2337	209	27	”	"	PUNCT
ajssms-2337	209	28	policy	policy	NOUN
ajssms-2337	209	29	.	.	PUNCT
ajssms-2337	210	1	in	in	ADP
ajssms-2337	210	2	2020	2020	NUM
ajssms-2337	210	3	,	,	PUNCT
ajssms-2337	210	4	the	the	DET
ajssms-2337	210	5	preliminary	preliminary	ADJ
ajssms-2337	210	6	activities	activity	NOUN
ajssms-2337	210	7	related	relate	VERB
ajssms-2337	210	8	to	to	ADP
ajssms-2337	210	9	introducing	introduce	VERB
ajssms-2337	210	10	an	an	DET
ajssms-2337	210	11	e	e	NOUN
ajssms-2337	210	12	-	-	NOUN
ajssms-2337	210	13	passport	passport	NOUN
ajssms-2337	210	14	that	that	PRON
ajssms-2337	210	15	includes	include	VERB
ajssms-2337	210	16	the	the	DET
ajssms-2337	210	17	high	high	ADJ
ajssms-2337	210	18	standard	standard	ADJ
ajssms-2337	210	19	bio	bio	PROPN
ajssms-2337	210	20	metric	metric	ADJ
ajssms-2337	210	21	information	information	NOUN
ajssms-2337	210	22	to	to	PART
ajssms-2337	210	23	meet	meet	VERB
ajssms-2337	210	24	the	the	DET
ajssms-2337	210	25	standards	standard	NOUN
ajssms-2337	210	26	of	of	ADP
ajssms-2337	210	27	international	international	ADJ
ajssms-2337	210	28	civil	civil	ADJ
ajssms-2337	210	29	aviation	aviation	NOUN
ajssms-2337	210	30	organization	organization	NOUN
ajssms-2337	210	31	is	be	AUX
ajssms-2337	210	32	in	in	ADP
ajssms-2337	210	33	progress	progress	NOUN
ajssms-2337	210	34	.	.	PUNCT
ajssms-2337	211	1	the	the	DET
ajssms-2337	211	2	epassports	epassport	NOUN
ajssms-2337	211	3	will	will	AUX
ajssms-2337	211	4	ease	ease	VERB
ajssms-2337	211	5	the	the	DET
ajssms-2337	211	6	foreign	foreign	ADJ
ajssms-2337	211	7	travel	travel	NOUN
ajssms-2337	211	8	as	as	ADP
ajssms-2337	211	9	smart	smart	ADJ
ajssms-2337	211	10	machines	machine	NOUN
ajssms-2337	211	11	(	(	PUNCT
ajssms-2337	211	12	e	e	NOUN
ajssms-2337	211	13	-	-	NOUN
ajssms-2337	211	14	gates	gate	NOUN
ajssms-2337	211	15	)	)	PUNCT
ajssms-2337	211	16	at	at	ADP
ajssms-2337	211	17	airport	airport	NOUN
ajssms-2337	211	18	immigration	immigration	NOUN
ajssms-2337	211	19	counters	counter	NOUN
ajssms-2337	211	20	could	could	AUX
ajssms-2337	211	21	do	do	VERB
ajssms-2337	211	22	the	the	DET
ajssms-2337	211	23	verification	verification	NOUN
ajssms-2337	211	24	by	by	ADP
ajssms-2337	211	25	retrieving	retrieve	VERB
ajssms-2337	211	26	biometric	biometric	ADJ
ajssms-2337	211	27	information	information	NOUN
ajssms-2337	211	28	.	.	PUNCT
ajssms-2337	212	1	the	the	DET
ajssms-2337	212	2	traveler	traveler	NOUN
ajssms-2337	212	3	has	have	VERB
ajssms-2337	212	4	to	to	PART
ajssms-2337	212	5	input	input	VERB
ajssms-2337	212	6	passport	passport	NOUN
ajssms-2337	212	7	data	datum	NOUN
ajssms-2337	212	8	,	,	PUNCT
ajssms-2337	212	9	boarding	boarding	NOUN
ajssms-2337	212	10	pass	pass	NOUN
ajssms-2337	212	11	number	number	NOUN
ajssms-2337	212	12	and	and	CCONJ
ajssms-2337	212	13	fingerprint	fingerprint	NOUN
ajssms-2337	212	14	.	.	PUNCT
ajssms-2337	213	1	it	it	PRON
ajssms-2337	213	2	will	will	AUX
ajssms-2337	213	3	be	be	AUX
ajssms-2337	213	4	the	the	DET
ajssms-2337	213	5	breakthrough	breakthrough	NOUN
ajssms-2337	213	6	in	in	ADP
ajssms-2337	213	7	sri	sri	PROPN
ajssms-2337	213	8	lankan	lankan	PROPN
ajssms-2337	213	9	public	public	ADJ
ajssms-2337	213	10	service	service	NOUN
ajssms-2337	213	11	.	.	PUNCT
ajssms-2337	214	1	4.5.4	4.5.4	X
ajssms-2337	214	2	.	.	PUNCT
ajssms-2337	214	3	improving	improve	VERB
ajssms-2337	214	4	the	the	DET
ajssms-2337	214	5	services	service	NOUN
ajssms-2337	214	6	through	through	ADP
ajssms-2337	214	7	introducing	introduce	VERB
ajssms-2337	214	8	value	value	NOUN
ajssms-2337	214	9	added	add	VERB
ajssms-2337	214	10	services	service	NOUN
ajssms-2337	214	11	the	the	DET
ajssms-2337	214	12	demand	demand	NOUN
ajssms-2337	214	13	for	for	ADP
ajssms-2337	214	14	passport	passport	NOUN
ajssms-2337	214	15	services	service	NOUN
ajssms-2337	214	16	had	have	AUX
ajssms-2337	214	17	been	be	AUX
ajssms-2337	214	18	increase	increase	VERB
ajssms-2337	214	19	constantly	constantly	ADV
ajssms-2337	214	20	along	along	ADP
ajssms-2337	214	21	with	with	ADP
ajssms-2337	214	22	the	the	DET
ajssms-2337	214	23	frequent	frequent	ADJ
ajssms-2337	214	24	foreign	foreign	ADJ
ajssms-2337	214	25	travel	travel	NOUN
ajssms-2337	214	26	by	by	ADP
ajssms-2337	214	27	sri	sri	ADJ
ajssms-2337	214	28	lankans	lankans	PROPN
ajssms-2337	214	29	.	.	PUNCT
ajssms-2337	215	1	on	on	ADP
ajssms-2337	215	2	average	average	ADJ
ajssms-2337	215	3	the	the	DET
ajssms-2337	215	4	iedsl	iedsl	NOUN
ajssms-2337	215	5	received	receive	VERB
ajssms-2337	215	6	1,200	1,200	NUM
ajssms-2337	215	7	passport	passport	NOUN
ajssms-2337	215	8	applications	application	NOUN
ajssms-2337	215	9	on	on	ADP
ajssms-2337	215	10	daily	daily	ADJ
ajssms-2337	215	11	basis	basis	NOUN
ajssms-2337	215	12	in	in	ADP
ajssms-2337	215	13	2004	2004	NUM
ajssms-2337	215	14	.	.	PUNCT
ajssms-2337	216	1	at	at	ADP
ajssms-2337	216	2	present	present	ADJ
ajssms-2337	216	3	,	,	PUNCT
ajssms-2337	216	4	it	it	PRON
ajssms-2337	216	5	has	have	AUX
ajssms-2337	216	6	been	be	AUX
ajssms-2337	216	7	doubled	double	VERB
ajssms-2337	216	8	and	and	CCONJ
ajssms-2337	216	9	issuance	issuance	NOUN
ajssms-2337	216	10	of	of	ADP
ajssms-2337	216	11	passports	passport	NOUN
ajssms-2337	216	12	recorded	record	VERB
ajssms-2337	216	13	the	the	DET
ajssms-2337	216	14	34	34	NUM
ajssms-2337	216	15	%	%	NOUN
ajssms-2337	216	16	increase	increase	NOUN
ajssms-2337	216	17	from	from	ADP
ajssms-2337	216	18	2014	2014	NUM
ajssms-2337	216	19	to	to	ADP
ajssms-2337	216	20	2018	2018	NUM
ajssms-2337	216	21	(	(	PUNCT
ajssms-2337	216	22	performance	performance	NOUN
ajssms-2337	216	23	report	report	NOUN
ajssms-2337	216	24	of	of	ADP
ajssms-2337	216	25	iedsl	iedsl	NOUN
ajssms-2337	216	26	,	,	PUNCT
ajssms-2337	216	27	2018	2018	NUM
ajssms-2337	216	28	)	)	PUNCT
ajssms-2337	216	29	.	.	PUNCT
ajssms-2337	217	1	similarly	similarly	ADV
ajssms-2337	217	2	,	,	PUNCT
ajssms-2337	217	3	the	the	DET
ajssms-2337	217	4	demand	demand	NOUN
ajssms-2337	217	5	for	for	ADP
ajssms-2337	217	6	one	one	NUM
ajssms-2337	217	7	-	-	PUNCT
ajssms-2337	217	8	day	day	NOUN
ajssms-2337	217	9	service	service	NOUN
ajssms-2337	217	10	is	be	AUX
ajssms-2337	217	11	on	on	ADP
ajssms-2337	217	12	rise	rise	NOUN
ajssms-2337	217	13	.	.	PUNCT
ajssms-2337	218	1	these	these	DET
ajssms-2337	218	2	trends	trend	NOUN
ajssms-2337	218	3	emphasize	emphasize	VERB
ajssms-2337	218	4	further	further	ADJ
ajssms-2337	218	5	improvements	improvement	NOUN
ajssms-2337	218	6	in	in	ADP
ajssms-2337	218	7	the	the	DET
ajssms-2337	218	8	passport	passport	NOUN
ajssms-2337	218	9	issuing	issuing	NOUN
ajssms-2337	218	10	process	process	NOUN
ajssms-2337	218	11	to	to	PART
ajssms-2337	218	12	uphold	uphold	VERB
ajssms-2337	218	13	the	the	DET
ajssms-2337	218	14	efficiency	efficiency	NOUN
ajssms-2337	218	15	and	and	CCONJ
ajssms-2337	218	16	manage	manage	VERB
ajssms-2337	218	17	the	the	DET
ajssms-2337	218	18	increasing	increase	VERB
ajssms-2337	218	19	workload	workload	NOUN
ajssms-2337	218	20	.	.	PUNCT
ajssms-2337	219	1	the	the	DET
ajssms-2337	219	2	current	current	ADJ
ajssms-2337	219	3	process	process	NOUN
ajssms-2337	219	4	depends	depend	VERB
ajssms-2337	219	5	on	on	ADP
ajssms-2337	219	6	paper	paper	NOUN
ajssms-2337	219	7	-	-	PUNCT
ajssms-2337	219	8	based	base	VERB
ajssms-2337	219	9	application	application	NOUN
ajssms-2337	219	10	and	and	CCONJ
ajssms-2337	219	11	documents	document	NOUN
ajssms-2337	219	12	submitted	submit	VERB
ajssms-2337	219	13	by	by	ADP
ajssms-2337	219	14	citizens	citizen	NOUN
ajssms-2337	219	15	.	.	PUNCT
ajssms-2337	220	1	thus	thus	ADV
ajssms-2337	220	2	,	,	PUNCT
ajssms-2337	220	3	the	the	DET
ajssms-2337	220	4	authorities	authority	NOUN
ajssms-2337	220	5	are	be	AUX
ajssms-2337	220	6	focusing	focus	VERB
ajssms-2337	220	7	on	on	ADP
ajssms-2337	220	8	enabling	enable	VERB
ajssms-2337	220	9	online	online	ADJ
ajssms-2337	220	10	submission	submission	NOUN
ajssms-2337	220	11	of	of	ADP
ajssms-2337	220	12	application	application	NOUN
ajssms-2337	220	13	to	to	PART
ajssms-2337	220	14	accelerate	accelerate	VERB
ajssms-2337	220	15	the	the	DET
ajssms-2337	220	16	service	service	NOUN
ajssms-2337	220	17	.	.	PUNCT
ajssms-2337	221	1	in	in	ADP
ajssms-2337	221	2	addition	addition	NOUN
ajssms-2337	221	3	,	,	PUNCT
ajssms-2337	221	4	iedsl	iedsl	NOUN
ajssms-2337	221	5	is	be	AUX
ajssms-2337	221	6	stepped	step	VERB
ajssms-2337	221	7	to	to	PART
ajssms-2337	221	8	introduce	introduce	VERB
ajssms-2337	221	9	value	value	NOUN
ajssms-2337	221	10	added	add	VERB
ajssms-2337	221	11	services	service	NOUN
ajssms-2337	221	12	which	which	PRON
ajssms-2337	221	13	shrink	shrink	VERB
ajssms-2337	221	14	the	the	DET
ajssms-2337	221	15	cycle	cycle	NOUN
ajssms-2337	221	16	time	time	NOUN
ajssms-2337	221	17	.	.	PUNCT
ajssms-2337	222	1	for	for	ADP
ajssms-2337	222	2	instance	instance	NOUN
ajssms-2337	222	3	,	,	PUNCT
ajssms-2337	222	4	feed	feed	NOUN
ajssms-2337	222	5	priority	priority	NOUN
ajssms-2337	222	6	lane	lane	NOUN
ajssms-2337	222	7	that	that	PRON
ajssms-2337	222	8	facilitates	facilitate	VERB
ajssms-2337	222	9	citizens	citizen	NOUN
ajssms-2337	222	10	to	to	PART
ajssms-2337	222	11	reserve	reserve	VERB
ajssms-2337	222	12	an	an	DET
ajssms-2337	222	13	appointment	appointment	NOUN
ajssms-2337	222	14	at	at	ADP
ajssms-2337	222	15	their	their	PRON
ajssms-2337	222	16	convenient	convenient	ADJ
ajssms-2337	222	17	and	and	CCONJ
ajssms-2337	222	18	make	make	VERB
ajssms-2337	222	19	online	online	ADJ
ajssms-2337	222	20	payment	payment	NOUN
ajssms-2337	222	21	in	in	ADP
ajssms-2337	222	22	advance	advance	NOUN
ajssms-2337	222	23	.	.	PUNCT
ajssms-2337	223	1	however	however	ADV
ajssms-2337	223	2	,	,	PUNCT
ajssms-2337	223	3	establishing	establish	VERB
ajssms-2337	223	4	inter	inter	ADJ
ajssms-2337	223	5	-	-	ADJ
ajssms-2337	223	6	organizational	organizational	ADJ
ajssms-2337	223	7	coordination	coordination	NOUN
ajssms-2337	223	8	is	be	AUX
ajssms-2337	223	9	a	a	DET
ajssms-2337	223	10	prerequisite	prerequisite	NOUN
ajssms-2337	223	11	to	to	PART
ajssms-2337	223	12	enable	enable	VERB
ajssms-2337	223	13	remote	remote	ADJ
ajssms-2337	223	14	authentication	authentication	NOUN
ajssms-2337	223	15	of	of	ADP
ajssms-2337	223	16	citizens	citizen	NOUN
ajssms-2337	223	17	details	detail	NOUN
ajssms-2337	223	18	in	in	ADP
ajssms-2337	223	19	support	support	NOUN
ajssms-2337	223	20	of	of	ADP
ajssms-2337	223	21	process	process	NOUN
ajssms-2337	223	22	development	development	NOUN
ajssms-2337	223	23	.	.	PUNCT
ajssms-2337	224	1	5	5	X
ajssms-2337	224	2	.	.	X
ajssms-2337	224	3	conclusion	conclusion	NOUN
ajssms-2337	224	4	the	the	DET
ajssms-2337	224	5	iedsl	iedsl	NOUN
ajssms-2337	224	6	as	as	ADP
ajssms-2337	224	7	a	a	DET
ajssms-2337	224	8	pioneer	pioneer	NOUN
ajssms-2337	224	9	of	of	ADP
ajssms-2337	224	10	digitalizing	digitalizing	NOUN
ajssms-2337	224	11	services	service	NOUN
ajssms-2337	224	12	in	in	ADP
ajssms-2337	224	13	sri	sri	PROPN
ajssms-2337	224	14	lankan	lankan	ADJ
ajssms-2337	224	15	public	public	ADJ
ajssms-2337	224	16	sector	sector	NOUN
ajssms-2337	224	17	,	,	PUNCT
ajssms-2337	224	18	progresses	progress	VERB
ajssms-2337	224	19	towards	towards	ADP
ajssms-2337	224	20	the	the	DET
ajssms-2337	224	21	conversion	conversion	NOUN
ajssms-2337	224	22	of	of	ADP
ajssms-2337	224	23	its	its	PRON
ajssms-2337	224	24	core	core	NOUN
ajssms-2337	224	25	functions	function	NOUN
ajssms-2337	224	26	to	to	PART
ajssms-2337	224	27	be	be	AUX
ajssms-2337	224	28	delivered	deliver	VERB
ajssms-2337	224	29	in	in	ADP
ajssms-2337	224	30	web	web	NOUN
ajssms-2337	224	31	-	-	PUNCT
ajssms-2337	224	32	based	base	VERB
ajssms-2337	224	33	integrated	integrated	ADJ
ajssms-2337	224	34	systems	system	NOUN
ajssms-2337	224	35	.	.	PUNCT
ajssms-2337	225	1	in	in	ADP
ajssms-2337	225	2	order	order	NOUN
ajssms-2337	225	3	to	to	PART
ajssms-2337	225	4	sustain	sustain	VERB
ajssms-2337	225	5	the	the	DET
ajssms-2337	225	6	success	success	NOUN
ajssms-2337	225	7	of	of	ADP
ajssms-2337	225	8	digital	digital	ADJ
ajssms-2337	225	9	initiations	initiation	NOUN
ajssms-2337	225	10	the	the	DET
ajssms-2337	225	11	iedsl	iedsl	NOUN
ajssms-2337	225	12	,	,	PUNCT
ajssms-2337	225	13	prioritizes	prioritize	VERB
ajssms-2337	225	14	the	the	DET
ajssms-2337	225	15	continuous	continuous	ADJ
ajssms-2337	225	16	process	process	NOUN
ajssms-2337	225	17	development	development	NOUN
ajssms-2337	225	18	,	,	PUNCT
ajssms-2337	225	19	viable	viable	ADJ
ajssms-2337	225	20	collaborations	collaboration	NOUN
ajssms-2337	225	21	and	and	CCONJ
ajssms-2337	225	22	inclusion	inclusion	NOUN
ajssms-2337	225	23	of	of	ADP
ajssms-2337	225	24	valueadded	valueadded	ADJ
ajssms-2337	225	25	services	service	NOUN
ajssms-2337	225	26	.	.	PUNCT
ajssms-2337	226	1	for	for	ADP
ajssms-2337	226	2	this	this	DET
ajssms-2337	226	3	institution	institution	NOUN
ajssms-2337	226	4	,	,	PUNCT
ajssms-2337	226	5	digitalization	digitalization	NOUN
ajssms-2337	226	6	is	be	AUX
ajssms-2337	226	7	not	not	PART
ajssms-2337	226	8	merely	merely	ADV
ajssms-2337	226	9	the	the	DET
ajssms-2337	226	10	development	development	NOUN
ajssms-2337	226	11	of	of	ADP
ajssms-2337	226	12	systems	system	NOUN
ajssms-2337	226	13	and	and	CCONJ
ajssms-2337	226	14	technologies	technology	NOUN
ajssms-2337	226	15	but	but	CCONJ
ajssms-2337	226	16	embed	embed	VERB
ajssms-2337	226	17	the	the	DET
ajssms-2337	226	18	innovation	innovation	NOUN
ajssms-2337	226	19	driven	drive	VERB
ajssms-2337	226	20	culture	culture	NOUN
ajssms-2337	226	21	to	to	PART
ajssms-2337	226	22	ensure	ensure	VERB
ajssms-2337	226	23	continuity	continuity	NOUN
ajssms-2337	226	24	of	of	ADP
ajssms-2337	226	25	the	the	DET
ajssms-2337	226	26	process	process	NOUN
ajssms-2337	226	27	improvement	improvement	NOUN
ajssms-2337	226	28	.	.	PUNCT
ajssms-2337	227	1	thus	thus	ADV
ajssms-2337	227	2	,	,	PUNCT
ajssms-2337	227	3	robust	robust	ADJ
ajssms-2337	227	4	leadership	leadership	NOUN
ajssms-2337	227	5	and	and	CCONJ
ajssms-2337	227	6	employee	employee	NOUN
ajssms-2337	227	7	engagement	engagement	NOUN
ajssms-2337	227	8	are	be	AUX
ajssms-2337	227	9	the	the	DET
ajssms-2337	227	10	other	other	ADJ
ajssms-2337	227	11	crucial	crucial	ADJ
ajssms-2337	227	12	factors	factor	NOUN
ajssms-2337	227	13	of	of	ADP
ajssms-2337	227	14	digitalization	digitalization	NOUN
ajssms-2337	227	15	.	.	PUNCT
ajssms-2337	228	1	references	reference	NOUN
ajssms-2337	228	2	buffat	buffat	PROPN
ajssms-2337	228	3	,	,	PUNCT
ajssms-2337	228	4	a.	a.	NOUN
ajssms-2337	228	5	(	(	PUNCT
ajssms-2337	228	6	2015	2015	NUM
ajssms-2337	228	7	)	)	PUNCT
ajssms-2337	228	8	.	.	PUNCT
ajssms-2337	229	1	street	street	NOUN
ajssms-2337	229	2	-	-	PUNCT
ajssms-2337	229	3	level	level	NOUN
ajssms-2337	229	4	bureaucracy	bureaucracy	NOUN
ajssms-2337	229	5	and	and	CCONJ
ajssms-2337	229	6	e	e	NOUN
ajssms-2337	229	7	-	-	NOUN
ajssms-2337	229	8	government	government	NOUN
ajssms-2337	229	9	.	.	PUNCT
ajssms-2337	230	1	public	public	ADJ
ajssms-2337	230	2	management	management	NOUN
ajssms-2337	230	3	review	review	NOUN
ajssms-2337	230	4	,	,	PUNCT
ajssms-2337	230	5	17(1	17(1	NUM
ajssms-2337	230	6	)	)	PUNCT
ajssms-2337	230	7	,	,	PUNCT
ajssms-2337	230	8	149-161.available	149-161.available	NUM
ajssms-2337	230	9	at	at	ADP
ajssms-2337	230	10	:	:	PUNCT
ajssms-2337	230	11	10.1080/14719037.2013.771699	10.1080/14719037.2013.771699	NUM
ajssms-2337	230	12	.	.	PUNCT
ajssms-2337	231	1	dissanayake	dissanayake	PROPN
ajssms-2337	231	2	,	,	PUNCT
ajssms-2337	231	3	d.	d.	PROPN
ajssms-2337	231	4	m.	m.	PROPN
ajssms-2337	231	5	r.	r.	PROPN
ajssms-2337	231	6	(	(	PUNCT
ajssms-2337	231	7	2011	2011	NUM
ajssms-2337	231	8	)	)	PUNCT
ajssms-2337	231	9	.	.	PUNCT
ajssms-2337	232	1	information	information	NOUN
ajssms-2337	232	2	communication	communication	NOUN
ajssms-2337	232	3	technology	technology	NOUN
ajssms-2337	232	4	policy	policy	NOUN
ajssms-2337	232	5	of	of	ADP
ajssms-2337	232	6	sri	sri	PROPN
ajssms-2337	232	7	lanka	lanka	PROPN
ajssms-2337	232	8	and	and	CCONJ
ajssms-2337	232	9	its	its	PRON
ajssms-2337	232	10	impacts	impact	NOUN
ajssms-2337	232	11	to	to	ADP
ajssms-2337	232	12	socioeconomic	socioeconomic	ADJ
ajssms-2337	232	13	development	development	NOUN
ajssms-2337	232	14	:	:	PUNCT
ajssms-2337	232	15	a	a	DET
ajssms-2337	232	16	review	review	NOUN
ajssms-2337	232	17	of	of	ADP
ajssms-2337	232	18	sri	sri	PROPN
ajssms-2337	232	19	lankan	lankan	PROPN
ajssms-2337	232	20	experience	experience	NOUN
ajssms-2337	232	21	.	.	PUNCT
ajssms-2337	233	1	journal	journal	NOUN
ajssms-2337	233	2	of	of	ADP
ajssms-2337	233	3	education	education	NOUN
ajssms-2337	233	4	and	and	CCONJ
ajssms-2337	233	5	vocational	vocational	ADJ
ajssms-2337	233	6	research	research	NOUN
ajssms-2337	233	7	,	,	PUNCT
ajssms-2337	233	8	1(2	1(2	NUM
ajssms-2337	233	9	)	)	PUNCT
ajssms-2337	233	10	,	,	PUNCT
ajssms-2337	233	11	53	53	NUM
ajssms-2337	233	12	-	-	SYM
ajssms-2337	233	13	59	59	NUM
ajssms-2337	233	14	.	.	PUNCT
ajssms-2337	234	1	gunawardene	gunawardene	PROPN
ajssms-2337	234	2	,	,	PUNCT
ajssms-2337	234	3	n.	n.	NOUN
ajssms-2337	234	4	(	(	PUNCT
ajssms-2337	234	5	2017	2017	NUM
ajssms-2337	234	6	)	)	PUNCT
ajssms-2337	234	7	.	.	PUNCT
ajssms-2337	235	1	digital	digital	ADJ
ajssms-2337	235	2	transformation	transformation	NOUN
ajssms-2337	235	3	in	in	ADP
ajssms-2337	235	4	sri	sri	PROPN
ajssms-2337	235	5	lanka	lanka	PROPN
ajssms-2337	235	6	:	:	PUNCT
ajssms-2337	235	7	opportunities	opportunity	NOUN
ajssms-2337	235	8	and	and	CCONJ
ajssms-2337	235	9	challenges	challenge	NOUN
ajssms-2337	235	10	in	in	ADP
ajssms-2337	235	11	pursuit	pursuit	NOUN
ajssms-2337	235	12	of	of	ADP
ajssms-2337	235	13	liberal	liberal	ADJ
ajssms-2337	235	14	policies	policy	NOUN
ajssms-2337	235	15	.	.	PUNCT
ajssms-2337	236	1	sri	sri	PROPN
ajssms-2337	236	2	lanka	lanka	PROPN
ajssms-2337	236	3	:	:	PUNCT
ajssms-2337	236	4	friedrich	friedrich	PROPN
ajssms-2337	236	5	naumann	naumann	PROPN
ajssms-2337	236	6	foundation	foundation	PROPN
ajssms-2337	236	7	.	.	PUNCT
ajssms-2337	237	1	hansen	hansen	PROPN
ajssms-2337	237	2	,	,	PUNCT
ajssms-2337	237	3	h.	h.	PROPN
ajssms-2337	237	4	t.	t.	PROPN
ajssms-2337	237	5	,	,	PUNCT
ajssms-2337	237	6	lundberg	lundberg	PROPN
ajssms-2337	237	7	,	,	PUNCT
ajssms-2337	237	8	k.	k.	PROPN
ajssms-2337	237	9	,	,	PUNCT
ajssms-2337	237	10	&	&	CCONJ
ajssms-2337	237	11	syltevik	syltevik	PROPN
ajssms-2337	237	12	,	,	PUNCT
ajssms-2337	237	13	l.	l.	PROPN
ajssms-2337	237	14	j.	j.	PROPN
ajssms-2337	237	15	(	(	PUNCT
ajssms-2337	237	16	2018	2018	NUM
ajssms-2337	237	17	)	)	PUNCT
ajssms-2337	237	18	.	.	PUNCT
ajssms-2337	238	1	digitalization	digitalization	NOUN
ajssms-2337	238	2	,	,	PUNCT
ajssms-2337	238	3	street	street	NOUN
ajssms-2337	238	4	-	-	PUNCT
ajssms-2337	238	5	level	level	NOUN
ajssms-2337	238	6	bureaucracy	bureaucracy	NOUN
ajssms-2337	238	7	and	and	CCONJ
ajssms-2337	238	8	welfare	welfare	NOUN
ajssms-2337	238	9	users	user	NOUN
ajssms-2337	238	10	’	’	PART
ajssms-2337	238	11	experiences	experience	NOUN
ajssms-2337	238	12	.	.	PUNCT
ajssms-2337	239	1	social	social	ADJ
ajssms-2337	239	2	policy	policy	NOUN
ajssms-2337	239	3	and	and	CCONJ
ajssms-2337	239	4	administration	administration	NOUN
ajssms-2337	239	5	,	,	PUNCT
ajssms-2337	239	6	52(1	52(1	NOUN
ajssms-2337	239	7	)	)	PUNCT
ajssms-2337	239	8	,	,	PUNCT
ajssms-2337	239	9	67	67	NUM
ajssms-2337	239	10	-	-	SYM
ajssms-2337	239	11	90	90	NUM
ajssms-2337	239	12	.	.	PUNCT
ajssms-2337	240	1	irfan	irfan	PROPN
ajssms-2337	240	2	,	,	PUNCT
ajssms-2337	240	3	m.	m.	NOUN
ajssms-2337	240	4	i.	i.	PROPN
ajssms-2337	240	5	m.	m.	PROPN
ajssms-2337	240	6	(	(	PUNCT
ajssms-2337	240	7	2017	2017	NUM
ajssms-2337	240	8	)	)	PUNCT
ajssms-2337	240	9	.	.	PUNCT
ajssms-2337	241	1	the	the	DET
ajssms-2337	241	2	role	role	NOUN
ajssms-2337	241	3	of	of	ADP
ajssms-2337	241	4	e	e	NOUN
ajssms-2337	241	5	-	-	NOUN
ajssms-2337	241	6	governance	governance	NOUN
ajssms-2337	241	7	in	in	ADP
ajssms-2337	241	8	administrative	administrative	ADJ
ajssms-2337	241	9	efficiency	efficiency	NOUN
ajssms-2337	241	10	and	and	CCONJ
ajssms-2337	241	11	combating	combat	VERB
ajssms-2337	241	12	corruption	corruption	NOUN
ajssms-2337	241	13	:	:	PUNCT
ajssms-2337	241	14	case	case	NOUN
ajssms-2337	241	15	of	of	ADP
ajssms-2337	241	16	sri	sri	PROPN
ajssms-2337	241	17	lanka	lanka	PROPN
ajssms-2337	241	18	.	.	PUNCT
ajssms-2337	242	1	global	global	ADJ
ajssms-2337	242	2	journal	journal	PROPN
ajssms-2337	242	3	of	of	ADP
ajssms-2337	242	4	management	management	NOUN
ajssms-2337	242	5	and	and	CCONJ
ajssms-2337	242	6	business	business	NOUN
ajssms-2337	242	7	research	research	NOUN
ajssms-2337	242	8	,	,	PUNCT
ajssms-2337	242	9	17(2	17(2	NUM
ajssms-2337	242	10	)	)	PUNCT
ajssms-2337	242	11	,	,	PUNCT
ajssms-2337	242	12	38	38	NUM
ajssms-2337	242	13	-	-	SYM
ajssms-2337	242	14	50	50	NUM
ajssms-2337	242	15	.	.	PUNCT
ajssms-2337	243	1	jansson	jansson	PROPN
ajssms-2337	243	2	,	,	PUNCT
ajssms-2337	243	3	g.	g.	PROPN
ajssms-2337	243	4	,	,	PUNCT
ajssms-2337	243	5	&	&	CCONJ
ajssms-2337	243	6	erlingsson	erlingsson	PROPN
ajssms-2337	243	7	,	,	PUNCT
ajssms-2337	243	8	g.	g.	PROPN
ajssms-2337	243	9	ó	ó	PROPN
ajssms-2337	243	10	.	.	PUNCT
ajssms-2337	243	11	(	(	PUNCT
ajssms-2337	243	12	2014	2014	NUM
ajssms-2337	243	13	)	)	PUNCT
ajssms-2337	243	14	.	.	PUNCT
ajssms-2337	244	1	more	more	ADJ
ajssms-2337	244	2	e	e	NOUN
ajssms-2337	244	3	-	-	NOUN
ajssms-2337	244	4	government	government	NOUN
ajssms-2337	244	5	,	,	PUNCT
ajssms-2337	244	6	less	less	ADJ
ajssms-2337	244	7	street	street	NOUN
ajssms-2337	244	8	-	-	PUNCT
ajssms-2337	244	9	level	level	NOUN
ajssms-2337	244	10	bureaucracy	bureaucracy	NOUN
ajssms-2337	244	11	?	?	PUNCT
ajssms-2337	245	1	on	on	ADP
ajssms-2337	245	2	legitimacy	legitimacy	NOUN
ajssms-2337	245	3	and	and	CCONJ
ajssms-2337	245	4	the	the	DET
ajssms-2337	245	5	human	human	ADJ
ajssms-2337	245	6	side	side	NOUN
ajssms-2337	245	7	of	of	ADP
ajssms-2337	245	8	public	public	ADJ
ajssms-2337	245	9	administration	administration	NOUN
ajssms-2337	245	10	.	.	PUNCT
ajssms-2337	246	1	journal	journal	PROPN
ajssms-2337	246	2	of	of	ADP
ajssms-2337	246	3	information	information	NOUN
ajssms-2337	246	4	technology	technology	PROPN
ajssms-2337	246	5	&	&	CCONJ
ajssms-2337	246	6	politics	politic	NOUN
ajssms-2337	246	7	,	,	PUNCT
ajssms-2337	246	8	11(3	11(3	NUM
ajssms-2337	246	9	)	)	PUNCT
ajssms-2337	246	10	,	,	PUNCT
ajssms-2337	246	11	291-308.available	291-308.available	NUM
ajssms-2337	246	12	at	at	ADP
ajssms-2337	246	13	:	:	PUNCT
ajssms-2337	246	14	10.1080/19331681.2014.908155	10.1080/19331681.2014.908155	NUM
ajssms-2337	246	15	.	.	NOUN
ajssms-2337	246	16	karunasena	karunasena	PROPN
ajssms-2337	246	17	,	,	PUNCT
ajssms-2337	246	18	k.	k.	PROPN
ajssms-2337	246	19	,	,	PUNCT
ajssms-2337	246	20	&	&	CCONJ
ajssms-2337	246	21	deng	deng	PROPN
ajssms-2337	246	22	,	,	PUNCT
ajssms-2337	246	23	h.	h.	PROPN
ajssms-2337	246	24	(	(	PUNCT
ajssms-2337	246	25	2012	2012	NUM
ajssms-2337	246	26	)	)	PUNCT
ajssms-2337	246	27	.	.	PUNCT
ajssms-2337	247	1	critical	critical	ADJ
ajssms-2337	247	2	factors	factor	NOUN
ajssms-2337	247	3	for	for	ADP
ajssms-2337	247	4	evaluating	evaluate	VERB
ajssms-2337	247	5	the	the	DET
ajssms-2337	247	6	public	public	ADJ
ajssms-2337	247	7	value	value	NOUN
ajssms-2337	247	8	of	of	ADP
ajssms-2337	247	9	e	e	NOUN
ajssms-2337	247	10	-	-	NOUN
ajssms-2337	247	11	government	government	NOUN
ajssms-2337	247	12	in	in	ADP
ajssms-2337	247	13	sri	sri	PROPN
ajssms-2337	247	14	lanka	lanka	PROPN
ajssms-2337	247	15	.	.	PUNCT
ajssms-2337	248	1	government	government	NOUN
ajssms-2337	248	2	information	information	NOUN
ajssms-2337	248	3	quarterly	quarterly	ADV
ajssms-2337	248	4	,	,	PUNCT
ajssms-2337	248	5	29(1	29(1	NUM
ajssms-2337	248	6	)	)	PUNCT
ajssms-2337	248	7	,	,	PUNCT
ajssms-2337	248	8	76-84.available	76-84.available	ADJ
ajssms-2337	248	9	at	at	ADP
ajssms-2337	248	10	:	:	PUNCT
ajssms-2337	248	11	https://doi.org/10.1016/j.giq.2011.04.005	https://doi.org/10.1016/j.giq.2011.04.005	PROPN
ajssms-2337	248	12	.	.	PUNCT
ajssms-2337	249	1	layne	layne	PROPN
ajssms-2337	249	2	,	,	PUNCT
ajssms-2337	249	3	k.	k.	PROPN
ajssms-2337	249	4	,	,	PUNCT
ajssms-2337	249	5	&	&	CCONJ
ajssms-2337	249	6	lee	lee	PROPN
ajssms-2337	249	7	,	,	PUNCT
ajssms-2337	249	8	j.	j.	PROPN
ajssms-2337	249	9	(	(	PUNCT
ajssms-2337	249	10	2001	2001	NUM
ajssms-2337	249	11	)	)	PUNCT
ajssms-2337	249	12	.	.	PUNCT
ajssms-2337	250	1	developing	develop	VERB
ajssms-2337	250	2	fully	fully	ADV
ajssms-2337	250	3	functional	functional	ADJ
ajssms-2337	250	4	e	e	NOUN
ajssms-2337	250	5	-	-	NOUN
ajssms-2337	250	6	government	government	NOUN
ajssms-2337	250	7	:	:	PUNCT
ajssms-2337	250	8	a	a	DET
ajssms-2337	250	9	four	four	NUM
ajssms-2337	250	10	stage	stage	NOUN
ajssms-2337	250	11	model	model	NOUN
ajssms-2337	250	12	.	.	PUNCT
ajssms-2337	251	1	government	government	NOUN
ajssms-2337	251	2	information	information	NOUN
ajssms-2337	251	3	quarterly	quarterly	ADV
ajssms-2337	251	4	,	,	PUNCT
ajssms-2337	251	5	18(2	18(2	NUM
ajssms-2337	251	6	)	)	PUNCT
ajssms-2337	251	7	,	,	PUNCT
ajssms-2337	251	8	122–136	122–136	NUM
ajssms-2337	251	9	.	.	PUNCT
ajssms-2337	252	1	lindgren	lindgren	PROPN
ajssms-2337	252	2	,	,	PUNCT
ajssms-2337	252	3	i.	i.	PROPN
ajssms-2337	252	4	,	,	PUNCT
ajssms-2337	252	5	&	&	CCONJ
ajssms-2337	252	6	jansson	jansson	PROPN
ajssms-2337	252	7	,	,	PUNCT
ajssms-2337	252	8	g.	g.	PROPN
ajssms-2337	252	9	(	(	PUNCT
ajssms-2337	252	10	2013	2013	NUM
ajssms-2337	252	11	)	)	PUNCT
ajssms-2337	252	12	.	.	PUNCT
ajssms-2337	253	1	electronic	electronic	ADJ
ajssms-2337	253	2	services	service	NOUN
ajssms-2337	253	3	in	in	ADP
ajssms-2337	253	4	the	the	DET
ajssms-2337	253	5	public	public	ADJ
ajssms-2337	253	6	sector	sector	NOUN
ajssms-2337	253	7	:	:	PUNCT
ajssms-2337	253	8	a	a	DET
ajssms-2337	253	9	conceptual	conceptual	ADJ
ajssms-2337	253	10	framework	framework	NOUN
ajssms-2337	253	11	.	.	PUNCT
ajssms-2337	254	1	government	government	NOUN
ajssms-2337	254	2	information	information	NOUN
ajssms-2337	254	3	quarterly	quarterly	ADV
ajssms-2337	254	4	,	,	PUNCT
ajssms-2337	254	5	30(2	30(2	NUM
ajssms-2337	254	6	)	)	PUNCT
ajssms-2337	254	7	,	,	PUNCT
ajssms-2337	254	8	163-172.available	163-172.available	NUM
ajssms-2337	254	9	at	at	ADP
ajssms-2337	254	10	:	:	PUNCT
ajssms-2337	254	11	https://doi.org/10.1016/j.giq.2012.10.005	https://doi.org/10.1016/j.giq.2012.10.005	PROPN
ajssms-2337	254	12	.	.	PUNCT
ajssms-2337	255	1	lindgren	lindgren	PROPN
ajssms-2337	255	2	,	,	PUNCT
ajssms-2337	255	3	i.	i.	PROPN
ajssms-2337	255	4	,	,	PUNCT
ajssms-2337	255	5	madsen	madsen	PROPN
ajssms-2337	255	6	,	,	PUNCT
ajssms-2337	255	7	c.	c.	PROPN
ajssms-2337	255	8	ø	ø	PROPN
ajssms-2337	255	9	.	.	PROPN
ajssms-2337	255	10	,	,	PUNCT
ajssms-2337	255	11	hofmann	hofmann	PROPN
ajssms-2337	255	12	,	,	PUNCT
ajssms-2337	255	13	s.	s.	PROPN
ajssms-2337	255	14	,	,	PUNCT
ajssms-2337	255	15	&	&	CCONJ
ajssms-2337	255	16	melin	melin	PROPN
ajssms-2337	255	17	,	,	PUNCT
ajssms-2337	255	18	u.	u.	PROPN
ajssms-2337	255	19	(	(	PUNCT
ajssms-2337	255	20	2019	2019	NUM
ajssms-2337	255	21	)	)	PUNCT
ajssms-2337	255	22	.	.	PUNCT
ajssms-2337	256	1	close	close	ADJ
ajssms-2337	256	2	encounters	encounter	NOUN
ajssms-2337	256	3	of	of	ADP
ajssms-2337	256	4	the	the	DET
ajssms-2337	256	5	digital	digital	ADJ
ajssms-2337	256	6	kind	kind	NOUN
ajssms-2337	256	7	:	:	PUNCT
ajssms-2337	256	8	a	a	DET
ajssms-2337	256	9	research	research	NOUN
ajssms-2337	256	10	agenda	agenda	NOUN
ajssms-2337	256	11	for	for	ADP
ajssms-2337	256	12	the	the	DET
ajssms-2337	256	13	digitalization	digitalization	NOUN
ajssms-2337	256	14	of	of	ADP
ajssms-2337	256	15	public	public	ADJ
ajssms-2337	256	16	services	service	NOUN
ajssms-2337	256	17	.	.	PUNCT
ajssms-2337	257	1	government	government	NOUN
ajssms-2337	257	2	information	information	NOUN
ajssms-2337	257	3	quarterly	quarterly	ADV
ajssms-2337	257	4	,	,	PUNCT
ajssms-2337	257	5	36(3	36(3	NOUN
ajssms-2337	257	6	)	)	PUNCT
ajssms-2337	257	7	,	,	PUNCT
ajssms-2337	257	8	427	427	NUM
ajssms-2337	257	9	-	-	SYM
ajssms-2337	257	10	436	436	NUM
ajssms-2337	257	11	.	.	PUNCT
ajssms-2337	258	1	performance	performance	NOUN
ajssms-2337	258	2	report	report	NOUN
ajssms-2337	258	3	of	of	ADP
ajssms-2337	258	4	iedsl	iedsl	NOUN
ajssms-2337	258	5	.	.	PUNCT
ajssms-2337	259	1	(	(	PUNCT
ajssms-2337	259	2	2018	2018	NUM
ajssms-2337	259	3	)	)	PUNCT
ajssms-2337	259	4	.	.	PUNCT
ajssms-2337	260	1	immigration	immigration	NOUN
ajssms-2337	260	2	and	and	CCONJ
ajssms-2337	260	3	emigration	emigration	NOUN
ajssms-2337	260	4	department	department	PROPN
ajssms-2337	260	5	,	,	PUNCT
ajssms-2337	260	6	governmnet	governmnet	NOUN
ajssms-2337	260	7	of	of	ADP
ajssms-2337	260	8	sri	sri	PROPN
ajssms-2337	260	9	lanka	lanka	PROPN
ajssms-2337	260	10	.	.	PUNCT
ajssms-2337	261	1	retrieved	retrieve	VERB
ajssms-2337	261	2	from	from	ADP
ajssms-2337	261	3	:	:	PUNCT
ajssms-2337	261	4	http://www.immigration.gov.lk/web/index.php?option=com_content&view=article&id=331&itemid=218&lang=en	http://www.immigration.gov.lk/web/index.php?option=com_content&view=article&id=331&itemid=218&lang=en	PROPN
ajssms-2337	261	5	.	.	PUNCT
ajssms-2337	262	1	schumachera	schumachera	PROPN
ajssms-2337	262	2	,	,	PUNCT
ajssms-2337	262	3	a.	a.	NOUN
ajssms-2337	262	4	,	,	PUNCT
ajssms-2337	262	5	erolb	erolb	NOUN
ajssms-2337	262	6	,	,	PUNCT
ajssms-2337	262	7	s.	s.	PROPN
ajssms-2337	262	8	,	,	PUNCT
ajssms-2337	262	9	&	&	CCONJ
ajssms-2337	262	10	sihna	sihna	NOUN
ajssms-2337	262	11	,	,	PUNCT
ajssms-2337	262	12	w.	w.	PROPN
ajssms-2337	262	13	(	(	PUNCT
ajssms-2337	262	14	2016	2016	NUM
ajssms-2337	262	15	)	)	PUNCT
ajssms-2337	262	16	.	.	PUNCT
ajssms-2337	263	1	a	a	DET
ajssms-2337	263	2	maturity	maturity	NOUN
ajssms-2337	263	3	model	model	NOUN
ajssms-2337	263	4	for	for	ADP
ajssms-2337	263	5	assessing	assess	VERB
ajssms-2337	263	6	industry	industry	NOUN
ajssms-2337	263	7	4.0	4.0	NUM
ajssms-2337	263	8	readiness	readiness	NOUN
ajssms-2337	263	9	and	and	CCONJ
ajssms-2337	263	10	maturity	maturity	NOUN
ajssms-2337	263	11	of	of	ADP
ajssms-2337	263	12	manufacturing	manufacturing	NOUN
ajssms-2337	263	13	enterprises	enterprise	NOUN
ajssms-2337	263	14	procedia	procedia	NOUN
ajssms-2337	263	15	cirp	cirp	NOUN
ajssms-2337	263	16	,	,	PUNCT
ajssms-2337	263	17	52(1	52(1	NOUN
ajssms-2337	263	18	)	)	PUNCT
ajssms-2337	263	19	,	,	PUNCT
ajssms-2337	263	20	161	161	NUM
ajssms-2337	263	21	-	-	SYM
ajssms-2337	263	22	166	166	NUM
ajssms-2337	263	23	.	.	PUNCT
ajssms-2337	264	1	tilson	tilson	PROPN
ajssms-2337	264	2	,	,	PUNCT
ajssms-2337	264	3	d.	d.	PROPN
ajssms-2337	264	4	,	,	PUNCT
ajssms-2337	264	5	lyytinen	lyytinen	PROPN
ajssms-2337	264	6	,	,	PUNCT
ajssms-2337	264	7	k.	k.	PROPN
ajssms-2337	264	8	,	,	PUNCT
ajssms-2337	264	9	&	&	CCONJ
ajssms-2337	264	10	sørensen	sørensen	PROPN
ajssms-2337	264	11	,	,	PUNCT
ajssms-2337	264	12	c.	c.	PROPN
ajssms-2337	264	13	(	(	PUNCT
ajssms-2337	264	14	2010	2010	NUM
ajssms-2337	264	15	)	)	PUNCT
ajssms-2337	264	16	.	.	PUNCT
ajssms-2337	265	1	research	research	NOUN
ajssms-2337	265	2	commentary	commentary	NOUN
ajssms-2337	265	3	—	—	PUNCT
ajssms-2337	265	4	digital	digital	ADJ
ajssms-2337	265	5	infrastructures	infrastructure	NOUN
ajssms-2337	265	6	:	:	PUNCT
ajssms-2337	265	7	the	the	DET
ajssms-2337	265	8	missing	missing	NOUN
ajssms-2337	265	9	is	be	AUX
ajssms-2337	265	10	research	research	NOUN
ajssms-2337	265	11	agenda	agenda	NOUN
ajssms-2337	265	12	.	.	PUNCT
ajssms-2337	266	1	information	information	NOUN
ajssms-2337	266	2	systems	system	NOUN
ajssms-2337	266	3	research	research	NOUN
ajssms-2337	266	4	,	,	PUNCT
ajssms-2337	266	5	21(4	21(4	NUM
ajssms-2337	266	6	)	)	PUNCT
ajssms-2337	266	7	,	,	PUNCT
ajssms-2337	266	8	748	748	NUM
ajssms-2337	266	9	-	-	SYM
ajssms-2337	266	10	759	759	NUM
ajssms-2337	266	11	.	.	PUNCT
ajssms-2337	267	1	united	united	PROPN
ajssms-2337	267	2	nations	nations	PROPN
ajssms-2337	267	3	.	.	PUNCT
ajssms-2337	268	1	(	(	PUNCT
ajssms-2337	268	2	2020	2020	NUM
ajssms-2337	268	3	)	)	PUNCT
ajssms-2337	268	4	.	.	PUNCT
ajssms-2337	269	1	e	e	X
ajssms-2337	269	2	-	-	NOUN
ajssms-2337	269	3	government	government	NOUN
ajssms-2337	269	4	survey	survey	NOUN
ajssms-2337	269	5	:	:	PUNCT
ajssms-2337	269	6	digital	digital	ADJ
ajssms-2337	269	7	government	government	NOUN
ajssms-2337	269	8	in	in	ADP
ajssms-2337	269	9	the	the	DET
ajssms-2337	269	10	decade	decade	NOUN
ajssms-2337	269	11	of	of	ADP
ajssms-2337	269	12	action	action	NOUN
ajssms-2337	269	13	for	for	ADP
ajssms-2337	269	14	sustainable	sustainable	ADJ
ajssms-2337	269	15	development	development	NOUN
ajssms-2337	269	16	.	.	PUNCT
ajssms-2337	270	1	usa	usa	PROPN
ajssms-2337	270	2	,	,	PUNCT
ajssms-2337	270	3	new	new	PROPN
ajssms-2337	270	4	york	york	PROPN
ajssms-2337	270	5	.	.	PUNCT
ajssms-2337	271	1	asian	asian	ADJ
ajssms-2337	271	2	online	online	PROPN
ajssms-2337	271	3	journal	journal	PROPN
ajssms-2337	271	4	publishing	publishing	NOUN
ajssms-2337	271	5	group	group	NOUN
ajssms-2337	271	6	is	be	AUX
ajssms-2337	271	7	not	not	PART
ajssms-2337	271	8	responsible	responsible	ADJ
ajssms-2337	271	9	or	or	CCONJ
ajssms-2337	271	10	answerable	answerable	ADJ
ajssms-2337	271	11	for	for	ADP
ajssms-2337	271	12	any	any	DET
ajssms-2337	271	13	loss	loss	NOUN
ajssms-2337	271	14	,	,	PUNCT
ajssms-2337	271	15	damage	damage	NOUN
ajssms-2337	271	16	or	or	CCONJ
ajssms-2337	271	17	liability	liability	NOUN
ajssms-2337	271	18	,	,	PUNCT
ajssms-2337	271	19	etc	etc	X
ajssms-2337	271	20	.	.	X
ajssms-2337	271	21	caused	cause	VERB
ajssms-2337	271	22	in	in	ADP
ajssms-2337	271	23	relation	relation	NOUN
ajssms-2337	271	24	to	to	PART
ajssms-2337	271	25	/	/	PUNCT
ajssms-2337	271	26	arising	arise	VERB
ajssms-2337	271	27	out	out	ADP
ajssms-2337	271	28	of	of	ADP
ajssms-2337	271	29	the	the	DET
ajssms-2337	271	30	use	use	NOUN
ajssms-2337	271	31	of	of	ADP
ajssms-2337	271	32	the	the	DET
ajssms-2337	271	33	content	content	NOUN
ajssms-2337	271	34	.	.	PUNCT
ajssms-2337	272	1	any	any	DET
ajssms-2337	272	2	queries	query	NOUN
ajssms-2337	272	3	should	should	AUX
ajssms-2337	272	4	be	be	AUX
ajssms-2337	272	5	directed	direct	VERB
ajssms-2337	272	6	to	to	ADP
ajssms-2337	272	7	the	the	DET
ajssms-2337	272	8	corresponding	corresponding	ADJ
ajssms-2337	272	9	author	author	NOUN
ajssms-2337	272	10	of	of	ADP
ajssms-2337	272	11	the	the	DET
ajssms-2337	272	12	article	article	NOUN
ajssms-2337	272	13	.	.	PUNCT
ajssms-2337	273	1	http://www.immigration.gov.lk/web/index.php?option=com_content&view=article&id=331&itemid=218&lang=en	http://www.immigration.gov.lk/web/index.php?option=com_content&view=article&id=331&itemid=218&lang=en	PROPN
ajssms-2337	273	2	http://www.immigration.gov.lk/web/index.php?option=com_content&view=article&id=331&itemid=218&lang=en	http://www.immigration.gov.lk/web/index.php?option=com_content&view=article&id=331&itemid=218&lang=en	PROPN