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atssr-1454	2	2	1	CARDINAL
atssr-1454	3	1	21-27 2018	DATE
atssr-1454	3	2	10.33094/journal.139.2018.11.21.27 ©	MONEY
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atssr-1454	3	9	naresuan university	ORG
atssr-1454	3	10	thailand	GPE
atssr-1454	4	1	2school	CARDINAL
atssr-1454	4	2	university of science and technology of	ORG
atssr-1454	4	3	china	GPE
atssr-1454	4	4	hefei	GPE
atssr-1454	4	5	anhui	GPE
atssr-1454	4	6	230026	DATE
atssr-1454	4	7	china	GPE
atssr-1454	5	1	3school	CARDINAL
atssr-1454	5	2	university of science and technology of	ORG
atssr-1454	5	3	china	GPE
atssr-1454	5	4	hefei	GPE
atssr-1454	5	5	anhui	GPE
atssr-1454	5	6	230026	DATE
atssr-1454	5	7	china	GPE
atssr-1454	6	1	4school	CARDINAL
atssr-1454	6	2	central south university	ORG
atssr-1454	6	3	changsha	GPE
atssr-1454	6	4	hunan	GPE
atssr-1454	6	5	china	GPE
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atssr-1454	8	1	cardozo's	ORG
atssr-1454	8	2	1965	DATE
atssr-1454	15	1	4.0	CARDINAL
atssr-1454	16	1	1	CARDINAL
atssr-1454	16	2	the recent decades	DATE
atssr-1454	20	1	the end of the day	DATE
atssr-1454	21	1	cardozo	ORG
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atssr-1454	23	4	1999	DATE
atssr-1454	24	1	zeithami	GPE
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atssr-1454	29	4	4	CARDINAL
atssr-1454	29	5	5	CARDINAL
atssr-1454	29	6	studie	GPE
atssr-1454	30	1	2	CARDINAL
atssr-1454	30	2	2.1	CARDINAL
atssr-1454	34	1	1990	DATE
atssr-1454	36	1	zeithaml	PERSON
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atssr-1454	37	1	a. parasuraman et al.	PERSON
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atssr-1454	42	1	bateson, 2006	ORG
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atssr-1454	46	4	five	CARDINAL
atssr-1454	46	5	1	CARDINAL
atssr-1454	46	6	2	CARDINAL
atssr-1454	46	7	3	CARDINAL
atssr-1454	46	8	4	CARDINAL
atssr-1454	46	9	5	CARDINAL
atssr-1454	46	10	four	CARDINAL
atssr-1454	49	1	zeithaml	PERSON
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atssr-1454	50	1	2.2	CARDINAL
atssr-1454	50	2	asian	NORP
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atssr-1454	50	4	2018	DATE
atssr-1454	50	5	1	CARDINAL
atssr-1454	50	6	1	CARDINAL
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atssr-1454	51	3	2018	DATE
atssr-1454	51	4	academic press, usa	ORG
atssr-1454	52	1	zeithaml	PERSON
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atssr-1454	54	1	the end of the day	DATE
atssr-1454	54	2	nyer, 1996	ORG
atssr-1454	56	1	customer`s	ORG
atssr-1454	56	2	customer`s	ORG
atssr-1454	56	3	2004	DATE
atssr-1454	57	1	hong kong	GPE
atssr-1454	57	2	2001	DATE
atssr-1454	57	3	1	CARDINAL
atssr-1454	57	4	2	CARDINAL
atssr-1454	57	5	3	CARDINAL
atssr-1454	57	6	4	CARDINAL
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atssr-1454	59	1	2.3	CARDINAL
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atssr-1454	65	2	1990	DATE
atssr-1454	67	1	cronin	PERSON
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atssr-1454	70	3	2000	DATE
atssr-1454	74	1	eugene	PERSON
atssr-1454	74	2	vikas	ORG
atssr-1454	74	3	2000	DATE
atssr-1454	75	1	asian	NORP
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atssr-1454	75	4	1	CARDINAL
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atssr-1454	80	1	gupta	GPE
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atssr-1454	82	1	2011	DATE
atssr-1454	83	1	first	ORDINAL
atssr-1454	83	2	22	CARDINAL
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atssr-1454	84	1	five	CARDINAL
atssr-1454	84	2	1	CARDINAL
atssr-1454	84	3	2	CARDINAL
atssr-1454	84	4	3	CARDINAL
atssr-1454	84	5	4	CARDINAL
atssr-1454	84	6	5	CARDINAL
atssr-1454	87	1	zeithaml	PERSON
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atssr-1454	88	1	five	CARDINAL
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atssr-1454	93	1	1984	DATE
atssr-1454	93	2	laroche et al.	ORG
atssr-1454	93	3	2004	DATE
atssr-1454	94	1	1993	DATE
atssr-1454	94	2	gupta	GPE
atssr-1454	94	3	2004	DATE
atssr-1454	95	1	jain	ORG
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atssr-1454	98	1	this previous century	DATE
atssr-1454	99	1	gupta	GPE
atssr-1454	99	2	2004	DATE
atssr-1454	100	1	1983	DATE
atssr-1454	103	1	asian	NORP
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atssr-1454	103	4	1	CARDINAL
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atssr-1454	116	1	alan et al.	PERSON
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atssr-1454	118	1	alan et al.	PERSON
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atssr-1454	120	1	parasuraman et al	PERSON
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atssr-1454	121	1	1985	DATE
atssr-1454	121	2	saravanan	PERSON
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atssr-1454	122	1	4	CARDINAL
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atssr-1454	126	1	5	CARDINAL
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atssr-1454	134	2	11(7	GPE
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atssr-1454	135	1	alan	PERSON
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atssr-1454	145	4	cardozo	PERSON
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atssr-1454	147	3	f. & michael	ORG
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atssr-1454	184	1	23	CARDINAL
atssr-1454	184	2	255	CARDINAL
atssr-1454	185	1	oliver	PERSON
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atssr-1454	188	1	10.1086/209223	CARDINAL
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atssr-1454	190	3	zeithaml	PERSON
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atssr-1454	193	1	saravanan	PERSON
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atssr-1454	197	4	1	CARDINAL
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atssr-1454	200	1	valarie	PERSON
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atssr-1454	200	3	l.b.	GPE
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atssr-1454	202	1	1	CARDINAL
atssr-1454	202	2	new york	GPE
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atssr-1454	205	1	4th	ORDINAL
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atssr-1454	208	5	2004	DATE
atssr-1454	209	1	china	GPE
atssr-1454	210	1	169	CARDINAL
atssr-1454	210	2	10.1108/09604520410528590	CARDINAL
atssr-1454	210	3	zeithaml	PERSON
atssr-1454	210	4	v.a.	GPE
atssr-1454	210	5	berry, l. l. & parasuraman	ORG
atssr-1454	210	6	a.	PERSON
atssr-1454	210	7	1993	DATE
atssr-1454	212	1	the academy of marketing science	ORG
atssr-1454	212	2	21(1	CARDINAL
atssr-1454	212	3	1	CARDINAL
atssr-1454	212	4	10.1177/0092070393211001	CARDINAL