id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-127	Nielsen, Martin; Bødker, Susanne	Desktop Computing - Distributed Cognition in a Tax Office	2004	14	.pdf	application/pdf	7298	349	50	Inspired by Jordan and Henderson’s (1995) “interaction analysis” we recorded the work processes on video in order to track and capture the complex interactions between case officer and artefacts. By combining video recordings, verbal protocols, and tax documents collected from each case we have been able to produce detailed interaction protocols of the process.	cache/ajis02-127.pdf	txt/ajis02-127.txt