id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-2391	Techakriengkrai, Wallayaporn; Techatassanasoontorn, Angsana A.; Tan, Felix B.	Examining Post-Adoptive Change of Enterprise System Implementations: A Socio-Technical Perspective	2021	26	.pdf	application/pdf	13279	669	45	In terms of the change outcomes, the findings revealed that CRM system implementation can lead to conflict among users with a negative effect on work performance. Firstly, organisations needed to have implemented CRM systems within the past three years and were currently using the systems.	cache/ajis02-2391.pdf	txt/ajis02-2391.txt