id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-252	MacGregor, Robert	Editorial	2000	1	.pdf	application/pdf	718	34	39	Les Worrall, University of Wolverhampton, Dan Remenyi, Brunei University & Arthur Money, Henley Management College present our next paper 'A Methodology for Evaluating User Perceptions of the Delivery of ICT Services: A Comparative Study of Six UK Local Authorities'. Our first paper - 'An Empirical Analysis of the Effect of Criticality, Complexity and Organisational Influence on Software Reliability', is presented by Paul Bowen, Jon Heales & Anne Speed, Department of Commerce, University of Queensland.	cache/ajis02-252.pdf	txt/ajis02-252.txt