id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-2671	Rinta-Kahila, Tapani; Penttinen, Esko	Four Flavours of Customers: A dual-system perspective on self-service technology use 	2021	27	.pdf	application/pdf	12836	649	49	Interestingly, SCO users bought more items on average than did traditional checkout users. By probing customers’ cognitive processing in the choice situation via the above-mentioned methods, we found that four types of consumer behaviour can be distinguished: habitual SCO users, habitual traditional checkout users, situational users, and drifting users.	cache/ajis02-2671.pdf	txt/ajis02-2671.txt