id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-2679	Pereira , Ruben; Velez Lapão, Luís ; Scalabrin Bianchi, Isaias; Amaral, Daniel	Improving Emergency Department Through Business Process Redesign: An empirical study	2020	21	.pdf	application/pdf	9137	529	56	This research is a step forward to ally BPM heuristics and ED processes. The paper’s findings, though not being generalised so far, may still offer astute insights to practitioners or researchers who wish to consider more information regarding the importance of improvement of ED through the application of business process redesign heuristics.	cache/ajis02-2679.pdf	txt/ajis02-2679.txt