id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-319	O'Brien, Paul	Electronic Commerce, the Internet and Travel Cybermediaries	1998	9	.pdf	application/pdf	4453	185	36	At the same time, the changing attitudes and preferences of customers and the explosion in available travel information on the Internet have increased the value of their consulting (or relationship) and information broking roles. When their methodology was applied to the travel industry, and travel agents specifically, the greatest impact was shown to be on the travel agent's roles as transaction processors (ticketing and settlement) and suppliers of raw unprocessed, product information.	cache/ajis02-319.pdf	txt/ajis02-319.txt