id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-516	Everard, Andrea; McCoy, Scott	Effect of Presentation Flaw Attribution on Website Quality, Trust, and Abandonment	2010	15	.pdf	application/pdf	8089	359	56	The attribution of online store website flaws can be internal (i.e., an action taken by the online store's site developer) or external (i.e., an action taken on the part of the site’s service provider) to the website. Everard and Galletta (2005) looked at various types of presentation flaws, such as typographical errors, incompleteness of the site, stylistic issues, and delay and how these flaws affect users’ impressions of online stores, their trust in these stores and their intention to purchase from these stores.	cache/ajis02-516.pdf	txt/ajis02-516.txt