id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ajis02-77	Burn, Janice; Alexander, Paul	A Capabilities Analysis of E-Fulfilment Businesses: transformation in the logistics industry	2005	18	.pdf	application/pdf	5919	304	45	Supply Warehouse Pick Pack Delivery Returns Transport LogisticsSupply Chain End-to-end connected Information Systems Manu- facturers Customers Tightly linked processes Figure 1: e-Fulfilment Capability Model This paper reports on the first stage of a longitudinal study into e-fulfilment capabilities and organisational transformation in the logistics industry. Yes 24/7 operation Enabler Consumer behaviour Influences customer experience Table IV: Critical e-Commerce Success and e-fulfilment capabilities This confirms the critical role of ICT and supporting enterprise systems infrastructure (Sauvage, 2003;	cache/ajis02-77.pdf	txt/ajis02-77.txt