id	sid	tid	token	lemma	pos
ajis02-1265	1	1	paper	paper	NOUN
ajis02-1265	1	2	title	title	NOUN
ajis02-1265	1	3	(	(	PUNCT
ajis02-1265	1	4	paper	paper	NOUN
ajis02-1265	1	5	title	title	NOUN
ajis02-1265	1	6	style	style	NOUN
ajis02-1265	1	7	)	)	PUNCT
ajis02-1265	1	8	australasian	australasian	ADJ
ajis02-1265	1	9	journal	journal	NOUN
ajis02-1265	1	10	of	of	ADP
ajis02-1265	1	11	information	information	NOUN
ajis02-1265	1	12	systems	system	NOUN
ajis02-1265	1	13	syed	sye	VERB
ajis02-1265	1	14	,	,	PUNCT
ajis02-1265	1	15	bandara	bandara	PROPN
ajis02-1265	1	16	,	,	PUNCT
ajis02-1265	1	17	french	french	PROPN
ajis02-1265	1	18	&	&	CCONJ
ajis02-1265	1	19	stewart	stewart	PROPN
ajis02-1265	1	20	2018	2018	NUM
ajis02-1265	1	21	,	,	PUNCT
ajis02-1265	1	22	vol	vol	NOUN
ajis02-1265	1	23	22	22	NUM
ajis02-1265	1	24	,	,	PUNCT
ajis02-1265	1	25	research	research	NOUN
ajis02-1265	1	26	article	article	NOUN
ajis02-1265	1	27	csf	csf	ADJ
ajis02-1265	1	28	of	of	ADP
ajis02-1265	1	29	bpm	bpm	NOUN
ajis02-1265	1	30	in	in	ADP
ajis02-1265	1	31	public	public	ADJ
ajis02-1265	1	32	sector	sector	NOUN
ajis02-1265	1	33	1	1	NUM
ajis02-1265	1	34	getting	get	VERB
ajis02-1265	1	35	it	it	PRON
ajis02-1265	1	36	right	right	ADJ
ajis02-1265	1	37	!	!	PUNCT
ajis02-1265	2	1	critical	critical	ADJ
ajis02-1265	2	2	success	success	NOUN
ajis02-1265	2	3	factors	factor	NOUN
ajis02-1265	2	4	of	of	ADP
ajis02-1265	2	5	bpm	bpm	NOUN
ajis02-1265	2	6	in	in	ADP
ajis02-1265	2	7	the	the	DET
ajis02-1265	2	8	public	public	ADJ
ajis02-1265	2	9	sector	sector	NOUN
ajis02-1265	2	10	:	:	PUNCT
ajis02-1265	2	11	a	a	DET
ajis02-1265	2	12	systematic	systematic	ADJ
ajis02-1265	2	13	literature	literature	NOUN
ajis02-1265	2	14	review	review	PROPN
ajis02-1265	2	15	rehan	rehan	PROPN
ajis02-1265	2	16	syed	syed	PROPN
ajis02-1265	2	17	queensland	queensland	PROPN
ajis02-1265	2	18	university	university	PROPN
ajis02-1265	2	19	of	of	ADP
ajis02-1265	2	20	technology	technology	PROPN
ajis02-1265	2	21	s.abbaszaidi@hdr.qut.edu.au	s.abbaszaidi@hdr.qut.edu.au	NOUN
ajis02-1265	2	22	wasana	wasana	PROPN
ajis02-1265	2	23	bandara	bandara	PROPN
ajis02-1265	2	24	queensland	queensland	PROPN
ajis02-1265	2	25	university	university	PROPN
ajis02-1265	2	26	of	of	ADP
ajis02-1265	2	27	technology	technology	PROPN
ajis02-1265	2	28	erica	erica	PROPN
ajis02-1265	2	29	french	french	PROPN
ajis02-1265	2	30	queensland	queensland	PROPN
ajis02-1265	2	31	university	university	PROPN
ajis02-1265	2	32	of	of	ADP
ajis02-1265	2	33	technology	technology	PROPN
ajis02-1265	2	34	glenn	glenn	PROPN
ajis02-1265	2	35	stewart	stewart	PROPN
ajis02-1265	2	36	queensland	queensland	PROPN
ajis02-1265	2	37	university	university	PROPN
ajis02-1265	2	38	of	of	ADP
ajis02-1265	2	39	technology	technology	NOUN
ajis02-1265	2	40	abstract	abstract	NOUN
ajis02-1265	2	41	the	the	DET
ajis02-1265	2	42	continuously	continuously	ADV
ajis02-1265	2	43	evolving	evolve	VERB
ajis02-1265	2	44	and	and	CCONJ
ajis02-1265	2	45	dynamic	dynamic	ADJ
ajis02-1265	2	46	social	social	ADJ
ajis02-1265	2	47	,	,	PUNCT
ajis02-1265	2	48	economic	economic	ADJ
ajis02-1265	2	49	,	,	PUNCT
ajis02-1265	2	50	political	political	ADJ
ajis02-1265	2	51	environments	environment	NOUN
ajis02-1265	2	52	and	and	CCONJ
ajis02-1265	2	53	public	public	ADJ
ajis02-1265	2	54	pressures	pressure	NOUN
ajis02-1265	2	55	demand	demand	VERB
ajis02-1265	2	56	governments	government	NOUN
ajis02-1265	2	57	to	to	PART
ajis02-1265	2	58	deliver	deliver	VERB
ajis02-1265	2	59	effective	effective	ADJ
ajis02-1265	2	60	and	and	CCONJ
ajis02-1265	2	61	efficient	efficient	ADJ
ajis02-1265	2	62	public	public	ADJ
ajis02-1265	2	63	services	service	NOUN
ajis02-1265	2	64	.	.	PUNCT
ajis02-1265	3	1	in	in	ADP
ajis02-1265	3	2	the	the	DET
ajis02-1265	3	3	quest	quest	NOUN
ajis02-1265	3	4	for	for	ADP
ajis02-1265	3	5	meeting	meet	VERB
ajis02-1265	3	6	these	these	DET
ajis02-1265	3	7	demands	demand	NOUN
ajis02-1265	3	8	,	,	PUNCT
ajis02-1265	3	9	governments	government	NOUN
ajis02-1265	3	10	respond	respond	VERB
ajis02-1265	3	11	by	by	ADP
ajis02-1265	3	12	designing	design	VERB
ajis02-1265	3	13	extensive	extensive	ADJ
ajis02-1265	3	14	reforms	reform	NOUN
ajis02-1265	3	15	and	and	CCONJ
ajis02-1265	3	16	performance	performance	NOUN
ajis02-1265	3	17	objectives	objective	NOUN
ajis02-1265	3	18	to	to	PART
ajis02-1265	3	19	improve	improve	VERB
ajis02-1265	3	20	the	the	DET
ajis02-1265	3	21	efficiency	efficiency	NOUN
ajis02-1265	3	22	and	and	CCONJ
ajis02-1265	3	23	responsiveness	responsiveness	NOUN
ajis02-1265	3	24	of	of	ADP
ajis02-1265	3	25	their	their	PRON
ajis02-1265	3	26	agencies	agency	NOUN
ajis02-1265	3	27	.	.	PUNCT
ajis02-1265	4	1	many	many	ADJ
ajis02-1265	4	2	governments	government	NOUN
ajis02-1265	4	3	have	have	AUX
ajis02-1265	4	4	adopted	adopt	VERB
ajis02-1265	4	5	business	business	NOUN
ajis02-1265	4	6	process	process	NOUN
ajis02-1265	4	7	management	management	NOUN
ajis02-1265	4	8	(	(	PUNCT
ajis02-1265	4	9	bpm	bpm	NOUN
ajis02-1265	4	10	)	)	PUNCT
ajis02-1265	4	11	as	as	ADP
ajis02-1265	4	12	a	a	DET
ajis02-1265	4	13	strategy	strategy	NOUN
ajis02-1265	4	14	to	to	PART
ajis02-1265	4	15	achieve	achieve	VERB
ajis02-1265	4	16	these	these	DET
ajis02-1265	4	17	reforms	reform	NOUN
ajis02-1265	4	18	.	.	PUNCT
ajis02-1265	5	1	however	however	ADV
ajis02-1265	5	2	,	,	PUNCT
ajis02-1265	5	3	the	the	DET
ajis02-1265	5	4	successful	successful	ADJ
ajis02-1265	5	5	implementation	implementation	NOUN
ajis02-1265	5	6	of	of	ADP
ajis02-1265	5	7	bpm	bpm	NOUN
ajis02-1265	5	8	initiatives	initiative	NOUN
ajis02-1265	5	9	has	have	AUX
ajis02-1265	5	10	been	be	AUX
ajis02-1265	5	11	a	a	DET
ajis02-1265	5	12	challenging	challenging	ADJ
ajis02-1265	5	13	task	task	NOUN
ajis02-1265	5	14	for	for	ADP
ajis02-1265	5	15	agencies	agency	NOUN
ajis02-1265	5	16	responsible	responsible	ADJ
ajis02-1265	5	17	for	for	ADP
ajis02-1265	5	18	these	these	DET
ajis02-1265	5	19	initiatives	initiative	NOUN
ajis02-1265	5	20	,	,	PUNCT
ajis02-1265	5	21	with	with	ADP
ajis02-1265	5	22	many	many	ADJ
ajis02-1265	5	23	projects	project	NOUN
ajis02-1265	5	24	not	not	PART
ajis02-1265	5	25	reaching	reach	VERB
ajis02-1265	5	26	completion	completion	NOUN
ajis02-1265	5	27	or	or	CCONJ
ajis02-1265	5	28	not	not	PART
ajis02-1265	5	29	achieving	achieve	VERB
ajis02-1265	5	30	the	the	DET
ajis02-1265	5	31	intended	intended	ADJ
ajis02-1265	5	32	outcomes	outcome	NOUN
ajis02-1265	5	33	.	.	PUNCT
ajis02-1265	6	1	this	this	DET
ajis02-1265	6	2	paper	paper	NOUN
ajis02-1265	6	3	reports	report	VERB
ajis02-1265	6	4	the	the	DET
ajis02-1265	6	5	results	result	NOUN
ajis02-1265	6	6	of	of	ADP
ajis02-1265	6	7	a	a	DET
ajis02-1265	6	8	systematic	systematic	ADJ
ajis02-1265	6	9	literature	literature	NOUN
ajis02-1265	6	10	review	review	NOUN
ajis02-1265	6	11	on	on	ADP
ajis02-1265	6	12	critical	critical	ADJ
ajis02-1265	6	13	success	success	NOUN
ajis02-1265	6	14	factors	factor	NOUN
ajis02-1265	6	15	(	(	PUNCT
ajis02-1265	6	16	csfs	csfs	NOUN
ajis02-1265	6	17	)	)	PUNCT
ajis02-1265	6	18	related	relate	VERB
ajis02-1265	6	19	to	to	ADP
ajis02-1265	6	20	bpm	bpm	NOUN
ajis02-1265	6	21	projects	project	NOUN
ajis02-1265	6	22	in	in	ADP
ajis02-1265	6	23	the	the	DET
ajis02-1265	6	24	public	public	ADJ
ajis02-1265	6	25	sector	sector	NOUN
ajis02-1265	6	26	.	.	PUNCT
ajis02-1265	7	1	we	we	PRON
ajis02-1265	7	2	analysed	analyse	VERB
ajis02-1265	7	3	31	31	NUM
ajis02-1265	7	4	papers	paper	NOUN
ajis02-1265	7	5	in	in	ADP
ajis02-1265	7	6	this	this	DET
ajis02-1265	7	7	review	review	NOUN
ajis02-1265	7	8	covering	cover	VERB
ajis02-1265	7	9	both	both	CCONJ
ajis02-1265	7	10	the	the	DET
ajis02-1265	7	11	developed	developed	ADJ
ajis02-1265	7	12	and	and	CCONJ
ajis02-1265	7	13	developing	develop	VERB
ajis02-1265	7	14	country	country	NOUN
ajis02-1265	7	15	contexts	contexts	NOUN
ajis02-1265	7	16	,	,	PUNCT
ajis02-1265	7	17	sourced	source	VERB
ajis02-1265	7	18	from	from	ADP
ajis02-1265	7	19	refereed	refereed	ADJ
ajis02-1265	7	20	and	and	CCONJ
ajis02-1265	7	21	peer	peer	VERB
ajis02-1265	7	22	reviewed	review	VERB
ajis02-1265	7	23	journals	journal	NOUN
ajis02-1265	7	24	.	.	PUNCT
ajis02-1265	8	1	a	a	DET
ajis02-1265	8	2	quasi	quasi	ADJ
ajis02-1265	8	3	-	-	ADJ
ajis02-1265	8	4	deductive	deductive	ADJ
ajis02-1265	8	5	approach	approach	NOUN
ajis02-1265	8	6	was	be	AUX
ajis02-1265	8	7	applied	apply	VERB
ajis02-1265	8	8	for	for	ADP
ajis02-1265	8	9	the	the	DET
ajis02-1265	8	10	qualitative	qualitative	ADJ
ajis02-1265	8	11	data	datum	NOUN
ajis02-1265	8	12	analysis	analysis	NOUN
ajis02-1265	8	13	using	use	VERB
ajis02-1265	8	14	nvivo	nvivo	ADJ
ajis02-1265	8	15	10	10	NUM
ajis02-1265	8	16	software	software	NOUN
ajis02-1265	8	17	.	.	PUNCT
ajis02-1265	9	1	this	this	PRON
ajis02-1265	9	2	resulted	result	VERB
ajis02-1265	9	3	in	in	ADP
ajis02-1265	9	4	the	the	DET
ajis02-1265	9	5	synthesis	synthesis	NOUN
ajis02-1265	9	6	and	and	CCONJ
ajis02-1265	9	7	identification	identification	NOUN
ajis02-1265	9	8	of	of	ADP
ajis02-1265	9	9	14	14	NUM
ajis02-1265	9	10	critical	critical	ADJ
ajis02-1265	9	11	success	success	NOUN
ajis02-1265	9	12	factors	factor	NOUN
ajis02-1265	9	13	of	of	ADP
ajis02-1265	9	14	bpm	bpm	NOUN
ajis02-1265	9	15	in	in	ADP
ajis02-1265	9	16	the	the	DET
ajis02-1265	9	17	public	public	ADJ
ajis02-1265	9	18	sector	sector	NOUN
ajis02-1265	9	19	,	,	PUNCT
ajis02-1265	9	20	each	each	PRON
ajis02-1265	9	21	defined	define	VERB
ajis02-1265	9	22	and	and	CCONJ
ajis02-1265	9	23	described	describe	VERB
ajis02-1265	9	24	in	in	ADP
ajis02-1265	9	25	detail	detail	NOUN
ajis02-1265	9	26	with	with	ADP
ajis02-1265	9	27	specific	specific	ADJ
ajis02-1265	9	28	attention	attention	NOUN
ajis02-1265	9	29	to	to	ADP
ajis02-1265	9	30	the	the	DET
ajis02-1265	9	31	sub	sub	NOUN
ajis02-1265	9	32	-	-	ADJ
ajis02-1265	9	33	factors	factor	NOUN
ajis02-1265	9	34	mentioned	mention	VERB
ajis02-1265	9	35	within	within	ADP
ajis02-1265	9	36	the	the	DET
ajis02-1265	9	37	literature	literature	NOUN
ajis02-1265	9	38	.	.	PUNCT
ajis02-1265	10	1	any	any	DET
ajis02-1265	10	2	differences	difference	NOUN
ajis02-1265	10	3	between	between	ADP
ajis02-1265	10	4	developed	develop	VERB
ajis02-1265	10	5	and	and	CCONJ
ajis02-1265	10	6	developing	develop	VERB
ajis02-1265	10	7	country	country	NOUN
ajis02-1265	10	8	contexts	context	NOUN
ajis02-1265	10	9	were	be	AUX
ajis02-1265	10	10	sought	seek	VERB
ajis02-1265	10	11	for	for	ADP
ajis02-1265	10	12	,	,	PUNCT
ajis02-1265	10	13	and	and	CCONJ
ajis02-1265	10	14	the	the	DET
ajis02-1265	10	15	observations	observation	NOUN
ajis02-1265	10	16	critically	critically	ADV
ajis02-1265	10	17	analysed	analyse	VERB
ajis02-1265	10	18	.	.	PUNCT
ajis02-1265	11	1	we	we	PRON
ajis02-1265	11	2	propose	propose	VERB
ajis02-1265	11	3	a	a	DET
ajis02-1265	11	4	series	series	NOUN
ajis02-1265	11	5	of	of	ADP
ajis02-1265	11	6	research	research	NOUN
ajis02-1265	11	7	questions	question	NOUN
ajis02-1265	11	8	,	,	PUNCT
ajis02-1265	11	9	designed	design	VERB
ajis02-1265	11	10	to	to	PART
ajis02-1265	11	11	support	support	VERB
ajis02-1265	11	12	the	the	DET
ajis02-1265	11	13	progression	progression	NOUN
ajis02-1265	11	14	of	of	ADP
ajis02-1265	11	15	bpm	bpm	NOUN
ajis02-1265	11	16	in	in	ADP
ajis02-1265	11	17	the	the	DET
ajis02-1265	11	18	public	public	ADJ
ajis02-1265	11	19	sector	sector	NOUN
ajis02-1265	11	20	of	of	ADP
ajis02-1265	11	21	developed	develop	VERB
ajis02-1265	11	22	as	as	ADV
ajis02-1265	11	23	well	well	ADV
ajis02-1265	11	24	as	as	ADP
ajis02-1265	11	25	developing	develop	VERB
ajis02-1265	11	26	countries	country	NOUN
ajis02-1265	11	27	.	.	PUNCT
ajis02-1265	12	1	keywords	keyword	NOUN
ajis02-1265	12	2	:	:	PUNCT
ajis02-1265	12	3	business	business	NOUN
ajis02-1265	12	4	process	process	NOUN
ajis02-1265	12	5	management	management	NOUN
ajis02-1265	12	6	;	;	PUNCT
ajis02-1265	12	7	public	public	ADJ
ajis02-1265	12	8	sector	sector	NOUN
ajis02-1265	12	9	organisations	organisation	NOUN
ajis02-1265	12	10	;	;	PUNCT
ajis02-1265	12	11	developed	developed	ADJ
ajis02-1265	12	12	countries	country	NOUN
ajis02-1265	12	13	;	;	PUNCT
ajis02-1265	12	14	developing	develop	VERB
ajis02-1265	12	15	countries	country	NOUN
ajis02-1265	12	16	;	;	PUNCT
ajis02-1265	12	17	critical	critical	ADJ
ajis02-1265	12	18	success	success	NOUN
ajis02-1265	12	19	factors	factor	VERB
ajis02-1265	12	20	1	1	NUM
ajis02-1265	12	21	introduction	introduction	NOUN
ajis02-1265	12	22	due	due	ADJ
ajis02-1265	12	23	to	to	ADP
ajis02-1265	12	24	rapid	rapid	ADJ
ajis02-1265	12	25	changes	change	NOUN
ajis02-1265	12	26	in	in	ADP
ajis02-1265	12	27	global	global	ADJ
ajis02-1265	12	28	and	and	CCONJ
ajis02-1265	12	29	local	local	ADJ
ajis02-1265	12	30	socio	socio	NOUN
ajis02-1265	12	31	-	-	PUNCT
ajis02-1265	12	32	economic	economic	ADJ
ajis02-1265	12	33	environments	environment	NOUN
ajis02-1265	12	34	,	,	PUNCT
ajis02-1265	12	35	public	public	ADJ
ajis02-1265	12	36	sector	sector	NOUN
ajis02-1265	12	37	organisations	organisation	NOUN
ajis02-1265	12	38	of	of	ADP
ajis02-1265	12	39	both	both	DET
ajis02-1265	12	40	developed	developed	ADJ
ajis02-1265	12	41	and	and	CCONJ
ajis02-1265	12	42	developing	develop	VERB
ajis02-1265	12	43	countries	country	NOUN
ajis02-1265	12	44	are	be	AUX
ajis02-1265	12	45	faced	face	VERB
ajis02-1265	12	46	with	with	ADP
ajis02-1265	12	47	many	many	ADJ
ajis02-1265	12	48	challenges	challenge	NOUN
ajis02-1265	12	49	to	to	PART
ajis02-1265	12	50	meet	meet	VERB
ajis02-1265	12	51	the	the	DET
ajis02-1265	12	52	demands	demand	NOUN
ajis02-1265	12	53	for	for	ADP
ajis02-1265	12	54	better	well	ADJ
ajis02-1265	12	55	public	public	ADJ
ajis02-1265	12	56	services	service	NOUN
ajis02-1265	12	57	(	(	PUNCT
ajis02-1265	12	58	thong	thong	PROPN
ajis02-1265	12	59	,	,	PUNCT
ajis02-1265	12	60	yap	yap	PROPN
ajis02-1265	12	61	,	,	PUNCT
ajis02-1265	12	62	&	&	CCONJ
ajis02-1265	12	63	seah	seah	PROPN
ajis02-1265	12	64	,	,	PUNCT
ajis02-1265	12	65	2000	2000	NUM
ajis02-1265	12	66	)	)	PUNCT
ajis02-1265	12	67	.	.	PUNCT
ajis02-1265	13	1	the	the	DET
ajis02-1265	13	2	public	public	ADJ
ajis02-1265	13	3	sector	sector	NOUN
ajis02-1265	13	4	is	be	AUX
ajis02-1265	13	5	often	often	ADV
ajis02-1265	13	6	characterised	characterise	VERB
ajis02-1265	13	7	by	by	ADP
ajis02-1265	13	8	archaic	archaic	ADJ
ajis02-1265	13	9	and	and	CCONJ
ajis02-1265	13	10	rigid	rigid	ADJ
ajis02-1265	13	11	processes	process	NOUN
ajis02-1265	13	12	,	,	PUNCT
ajis02-1265	13	13	red	red	ADJ
ajis02-1265	13	14	-	-	PUNCT
ajis02-1265	13	15	tape	tape	NOUN
ajis02-1265	13	16	and	and	CCONJ
ajis02-1265	13	17	bureaucracies	bureaucracy	NOUN
ajis02-1265	13	18	,	,	PUNCT
ajis02-1265	13	19	and	and	CCONJ
ajis02-1265	13	20	is	be	AUX
ajis02-1265	13	21	often	often	ADV
ajis02-1265	13	22	beset	beset	VERB
ajis02-1265	13	23	with	with	ADP
ajis02-1265	13	24	sudden	sudden	ADJ
ajis02-1265	13	25	changes	change	NOUN
ajis02-1265	13	26	of	of	ADP
ajis02-1265	13	27	policies	policy	NOUN
ajis02-1265	13	28	(	(	PUNCT
ajis02-1265	13	29	hutton	hutton	PROPN
ajis02-1265	13	30	,	,	PUNCT
ajis02-1265	13	31	1996	1996	NUM
ajis02-1265	13	32	)	)	PUNCT
ajis02-1265	13	33	as	as	ADP
ajis02-1265	13	34	a	a	DET
ajis02-1265	13	35	result	result	NOUN
ajis02-1265	13	36	of	of	ADP
ajis02-1265	13	37	elections	election	NOUN
ajis02-1265	13	38	and	and	CCONJ
ajis02-1265	13	39	changes	change	NOUN
ajis02-1265	13	40	in	in	ADP
ajis02-1265	13	41	the	the	DET
ajis02-1265	13	42	machinery	machinery	NOUN
ajis02-1265	13	43	of	of	ADP
ajis02-1265	13	44	government	government	NOUN
ajis02-1265	13	45	.	.	PUNCT
ajis02-1265	14	1	organisations	organisation	NOUN
ajis02-1265	14	2	adopt	adopt	VERB
ajis02-1265	14	3	business	business	NOUN
ajis02-1265	14	4	process	process	NOUN
ajis02-1265	14	5	management	management	NOUN
ajis02-1265	14	6	(	(	PUNCT
ajis02-1265	14	7	bpm	bpm	NOUN
ajis02-1265	14	8	)	)	PUNCT
ajis02-1265	14	9	as	as	ADP
ajis02-1265	14	10	an	an	DET
ajis02-1265	14	11	approach	approach	NOUN
ajis02-1265	14	12	and	and	CCONJ
ajis02-1265	14	13	strategy	strategy	NOUN
ajis02-1265	14	14	to	to	PART
ajis02-1265	14	15	achieve	achieve	VERB
ajis02-1265	14	16	efficiency	efficiency	NOUN
ajis02-1265	14	17	,	,	PUNCT
ajis02-1265	14	18	productivity	productivity	NOUN
ajis02-1265	14	19	,	,	PUNCT
ajis02-1265	14	20	and	and	CCONJ
ajis02-1265	14	21	improved	improved	ADJ
ajis02-1265	14	22	performance	performance	NOUN
ajis02-1265	14	23	(	(	PUNCT
ajis02-1265	14	24	davenport	davenport	NOUN
ajis02-1265	14	25	,	,	PUNCT
ajis02-1265	14	26	1993	1993	NUM
ajis02-1265	14	27	;	;	PUNCT
ajis02-1265	14	28	trkman	trkman	VERB
ajis02-1265	14	29	,	,	PUNCT
ajis02-1265	14	30	2010	2010	NUM
ajis02-1265	14	31	)	)	PUNCT
ajis02-1265	14	32	.	.	PUNCT
ajis02-1265	15	1	australasian	australasian	ADJ
ajis02-1265	15	2	journal	journal	NOUN
ajis02-1265	15	3	of	of	ADP
ajis02-1265	15	4	information	information	NOUN
ajis02-1265	15	5	systems	system	NOUN
ajis02-1265	15	6	syed	sye	VERB
ajis02-1265	15	7	,	,	PUNCT
ajis02-1265	15	8	bandara	bandara	PROPN
ajis02-1265	15	9	,	,	PUNCT
ajis02-1265	15	10	french	french	PROPN
ajis02-1265	15	11	&	&	CCONJ
ajis02-1265	15	12	stewart	stewart	PROPN
ajis02-1265	15	13	2018	2018	NUM
ajis02-1265	15	14	,	,	PUNCT
ajis02-1265	15	15	vol	vol	NOUN
ajis02-1265	15	16	22	22	NUM
ajis02-1265	15	17	,	,	PUNCT
ajis02-1265	15	18	research	research	NOUN
ajis02-1265	15	19	article	article	NOUN
ajis02-1265	15	20	csf	csf	ADJ
ajis02-1265	15	21	of	of	ADP
ajis02-1265	15	22	bpm	bpm	NOUN
ajis02-1265	15	23	in	in	ADP
ajis02-1265	15	24	public	public	ADJ
ajis02-1265	15	25	sector	sector	NOUN
ajis02-1265	15	26	2	2	NUM
ajis02-1265	15	27	recognising	recognise	VERB
ajis02-1265	15	28	the	the	DET
ajis02-1265	15	29	value	value	NOUN
ajis02-1265	15	30	of	of	ADP
ajis02-1265	15	31	bpm	bpm	NOUN
ajis02-1265	15	32	as	as	ADP
ajis02-1265	15	33	an	an	DET
ajis02-1265	15	34	enabler	enabler	NOUN
ajis02-1265	15	35	for	for	ADP
ajis02-1265	15	36	high	high	ADJ
ajis02-1265	15	37	performance	performance	NOUN
ajis02-1265	15	38	and	and	CCONJ
ajis02-1265	15	39	increased	increase	VERB
ajis02-1265	15	40	customer	customer	NOUN
ajis02-1265	15	41	centricity	centricity	NOUN
ajis02-1265	15	42	,	,	PUNCT
ajis02-1265	15	43	public	public	ADJ
ajis02-1265	15	44	sector	sector	NOUN
ajis02-1265	15	45	organisations	organisation	NOUN
ajis02-1265	15	46	across	across	ADP
ajis02-1265	15	47	the	the	DET
ajis02-1265	15	48	globe	globe	NOUN
ajis02-1265	15	49	have	have	AUX
ajis02-1265	15	50	shown	show	VERB
ajis02-1265	15	51	keen	keen	ADJ
ajis02-1265	15	52	interest	interest	NOUN
ajis02-1265	15	53	in	in	ADP
ajis02-1265	15	54	adopting	adopt	VERB
ajis02-1265	15	55	bpm	bpm	NOUN
ajis02-1265	15	56	principles	principle	NOUN
ajis02-1265	15	57	and	and	CCONJ
ajis02-1265	15	58	practices	practice	NOUN
ajis02-1265	15	59	(	(	PUNCT
ajis02-1265	15	60	alves	alve	NOUN
ajis02-1265	15	61	,	,	PUNCT
ajis02-1265	15	62	valença	valença	NOUN
ajis02-1265	15	63	,	,	PUNCT
ajis02-1265	15	64	&	&	CCONJ
ajis02-1265	15	65	santana	santana	PROPN
ajis02-1265	15	66	,	,	PUNCT
ajis02-1265	15	67	2014	2014	NUM
ajis02-1265	15	68	;	;	PUNCT
ajis02-1265	15	69	kassahun	kassahun	PROPN
ajis02-1265	15	70	,	,	PUNCT
ajis02-1265	15	71	molla	molla	PROPN
ajis02-1265	15	72	,	,	PUNCT
ajis02-1265	15	73	&	&	CCONJ
ajis02-1265	15	74	sarkar	sarkar	PROPN
ajis02-1265	15	75	,	,	PUNCT
ajis02-1265	15	76	2011	2011	NUM
ajis02-1265	15	77	;	;	PUNCT
ajis02-1265	15	78	weerakkody	weerakkody	NOUN
ajis02-1265	15	79	,	,	PUNCT
ajis02-1265	15	80	baire	baire	NOUN
ajis02-1265	15	81	,	,	PUNCT
ajis02-1265	15	82	&	&	CCONJ
ajis02-1265	15	83	choudrie	choudrie	PROPN
ajis02-1265	15	84	,	,	PUNCT
ajis02-1265	15	85	2006	2006	NUM
ajis02-1265	15	86	)	)	PUNCT
ajis02-1265	15	87	.	.	PUNCT
ajis02-1265	16	1	dubey	dubey	PROPN
ajis02-1265	16	2	and	and	CCONJ
ajis02-1265	16	3	bansal	bansal	NOUN
ajis02-1265	16	4	(	(	PUNCT
ajis02-1265	16	5	2013	2013	NUM
ajis02-1265	16	6	)	)	PUNCT
ajis02-1265	16	7	referred	refer	VERB
ajis02-1265	16	8	to	to	ADP
ajis02-1265	16	9	bpm	bpm	NOUN
ajis02-1265	16	10	as	as	ADP
ajis02-1265	16	11	the	the	DET
ajis02-1265	16	12	key	key	ADJ
ajis02-1265	16	13	solution	solution	NOUN
ajis02-1265	16	14	to	to	PART
ajis02-1265	16	15	effectively	effectively	ADV
ajis02-1265	16	16	handle	handle	VERB
ajis02-1265	16	17	citizens	citizen	NOUN
ajis02-1265	16	18	’	’	PART
ajis02-1265	16	19	demand	demand	NOUN
ajis02-1265	16	20	for	for	ADP
ajis02-1265	16	21	better	well	ADJ
ajis02-1265	16	22	government	government	NOUN
ajis02-1265	16	23	services	service	NOUN
ajis02-1265	16	24	.	.	PUNCT
ajis02-1265	17	1	weerakkody	weerakkody	NOUN
ajis02-1265	17	2	,	,	PUNCT
ajis02-1265	17	3	janssen	janssen	PROPN
ajis02-1265	17	4	,	,	PUNCT
ajis02-1265	17	5	and	and	CCONJ
ajis02-1265	17	6	dwivedi	dwivedi	PROPN
ajis02-1265	17	7	(	(	PUNCT
ajis02-1265	17	8	2011	2011	NUM
ajis02-1265	17	9	)	)	PUNCT
ajis02-1265	17	10	observed	observe	VERB
ajis02-1265	17	11	the	the	DET
ajis02-1265	17	12	growing	grow	VERB
ajis02-1265	17	13	interest	interest	NOUN
ajis02-1265	17	14	and	and	CCONJ
ajis02-1265	17	15	use	use	NOUN
ajis02-1265	17	16	of	of	ADP
ajis02-1265	17	17	bpm	bpm	NOUN
ajis02-1265	17	18	techniques	technique	NOUN
ajis02-1265	17	19	to	to	PART
ajis02-1265	17	20	achieve	achieve	VERB
ajis02-1265	17	21	the	the	DET
ajis02-1265	17	22	required	require	VERB
ajis02-1265	17	23	organisational	organisational	ADJ
ajis02-1265	17	24	and	and	CCONJ
ajis02-1265	17	25	process	process	NOUN
ajis02-1265	17	26	related	relate	VERB
ajis02-1265	17	27	changes	change	NOUN
ajis02-1265	17	28	for	for	ADP
ajis02-1265	17	29	egovernment	egovernment	NOUN
ajis02-1265	17	30	.	.	PUNCT
ajis02-1265	18	1	the	the	DET
ajis02-1265	18	2	significance	significance	NOUN
ajis02-1265	18	3	of	of	ADP
ajis02-1265	18	4	and	and	CCONJ
ajis02-1265	18	5	need	need	VERB
ajis02-1265	18	6	for	for	ADP
ajis02-1265	18	7	bpm	bpm	NOUN
ajis02-1265	18	8	was	be	AUX
ajis02-1265	18	9	recognised	recognise	VERB
ajis02-1265	18	10	by	by	ADP
ajis02-1265	18	11	the	the	DET
ajis02-1265	18	12	world	world	PROPN
ajis02-1265	18	13	bank	bank	PROPN
ajis02-1265	18	14	(	(	PUNCT
ajis02-1265	18	15	bhatnagar	bhatnagar	PROPN
ajis02-1265	18	16	,	,	PUNCT
ajis02-1265	18	17	2004	2004	NUM
ajis02-1265	18	18	)	)	PUNCT
ajis02-1265	18	19	as	as	ADP
ajis02-1265	18	20	a	a	DET
ajis02-1265	18	21	key	key	ADJ
ajis02-1265	18	22	factor	factor	NOUN
ajis02-1265	18	23	for	for	ADP
ajis02-1265	18	24	e	e	NOUN
ajis02-1265	18	25	-	-	NOUN
ajis02-1265	18	26	government	government	ADJ
ajis02-1265	18	27	success	success	NOUN
ajis02-1265	18	28	in	in	ADP
ajis02-1265	18	29	developing	develop	VERB
ajis02-1265	18	30	countries	country	NOUN
ajis02-1265	18	31	.	.	PUNCT
ajis02-1265	19	1	public	public	ADJ
ajis02-1265	19	2	sector	sector	NOUN
ajis02-1265	19	3	organisations	organisation	NOUN
ajis02-1265	19	4	in	in	ADP
ajis02-1265	19	5	developing	develop	VERB
ajis02-1265	19	6	countries	country	NOUN
ajis02-1265	19	7	in	in	ADP
ajis02-1265	19	8	particular	particular	ADJ
ajis02-1265	19	9	,	,	PUNCT
ajis02-1265	19	10	have	have	AUX
ajis02-1265	19	11	shown	show	VERB
ajis02-1265	19	12	interest	interest	NOUN
ajis02-1265	19	13	in	in	ADP
ajis02-1265	19	14	business	business	NOUN
ajis02-1265	19	15	process	process	NOUN
ajis02-1265	19	16	management	management	NOUN
ajis02-1265	19	17	(	(	PUNCT
ajis02-1265	19	18	bpm	bpm	NOUN
ajis02-1265	19	19	)	)	PUNCT
ajis02-1265	19	20	since	since	SCONJ
ajis02-1265	19	21	the	the	DET
ajis02-1265	19	22	1980s	1980	NOUN
ajis02-1265	19	23	(	(	PUNCT
ajis02-1265	19	24	kassahun	kassahun	PROPN
ajis02-1265	19	25	&	&	CCONJ
ajis02-1265	19	26	molla	molla	PROPN
ajis02-1265	19	27	,	,	PUNCT
ajis02-1265	19	28	2011	2011	NUM
ajis02-1265	19	29	;	;	PUNCT
ajis02-1265	19	30	rajapakse	rajapakse	NOUN
ajis02-1265	19	31	,	,	PUNCT
ajis02-1265	19	32	2013	2013	NUM
ajis02-1265	19	33	)	)	PUNCT
ajis02-1265	19	34	.	.	PUNCT
ajis02-1265	20	1	however	however	ADV
ajis02-1265	20	2	,	,	PUNCT
ajis02-1265	20	3	the	the	DET
ajis02-1265	20	4	successful	successful	ADJ
ajis02-1265	20	5	implementation	implementation	NOUN
ajis02-1265	20	6	of	of	ADP
ajis02-1265	20	7	bpm	bpm	NOUN
ajis02-1265	20	8	initiatives	initiative	NOUN
ajis02-1265	20	9	has	have	AUX
ajis02-1265	20	10	been	be	AUX
ajis02-1265	20	11	an	an	DET
ajis02-1265	20	12	ongoing	ongoing	ADJ
ajis02-1265	20	13	challenge	challenge	NOUN
ajis02-1265	20	14	.	.	PUNCT
ajis02-1265	21	1	weerakkody	weerakkody	NOUN
ajis02-1265	21	2	et	et	PROPN
ajis02-1265	21	3	al	al	PROPN
ajis02-1265	21	4	.	.	PROPN
ajis02-1265	22	1	(	(	PUNCT
ajis02-1265	22	2	2006	2006	NUM
ajis02-1265	22	3	,	,	PUNCT
ajis02-1265	22	4	p.	p.	NOUN
ajis02-1265	22	5	2	2	NUM
ajis02-1265	22	6	)	)	PUNCT
ajis02-1265	22	7	reported	report	VERB
ajis02-1265	22	8	that	that	SCONJ
ajis02-1265	22	9	problems	problem	NOUN
ajis02-1265	22	10	related	relate	VERB
ajis02-1265	22	11	to	to	ADP
ajis02-1265	22	12	business	business	NOUN
ajis02-1265	22	13	processes	process	NOUN
ajis02-1265	22	14	and	and	CCONJ
ajis02-1265	22	15	ict	ict	NOUN
ajis02-1265	22	16	are	be	AUX
ajis02-1265	22	17	“	"	PUNCT
ajis02-1265	22	18	multiplied	multiply	VERB
ajis02-1265	22	19	in	in	ADP
ajis02-1265	22	20	the	the	DET
ajis02-1265	22	21	public	public	ADJ
ajis02-1265	22	22	sector	sector	NOUN
ajis02-1265	22	23	,	,	PUNCT
ajis02-1265	22	24	where	where	SCONJ
ajis02-1265	22	25	inefficient	inefficient	ADJ
ajis02-1265	22	26	and	and	CCONJ
ajis02-1265	22	27	bureaucratic	bureaucratic	ADJ
ajis02-1265	22	28	business	business	NOUN
ajis02-1265	22	29	processes	process	NOUN
ajis02-1265	22	30	and	and	CCONJ
ajis02-1265	22	31	disparate	disparate	ADJ
ajis02-1265	22	32	legacy	legacy	NOUN
ajis02-1265	22	33	is	be	AUX
ajis02-1265	22	34	/	/	PUNCT
ajis02-1265	22	35	it	it	PRON
ajis02-1265	22	36	systems	system	NOUN
ajis02-1265	22	37	need	need	VERB
ajis02-1265	22	38	to	to	PART
ajis02-1265	22	39	be	be	AUX
ajis02-1265	22	40	integrated	integrate	VERB
ajis02-1265	22	41	in	in	ADP
ajis02-1265	22	42	an	an	DET
ajis02-1265	22	43	e	e	NOUN
ajis02-1265	22	44	-	-	ADJ
ajis02-1265	22	45	government	government	ADJ
ajis02-1265	22	46	environment	environment	NOUN
ajis02-1265	22	47	”	"	PUNCT
ajis02-1265	22	48	.	.	PUNCT
ajis02-1265	23	1	gulledge	gulledge	NOUN
ajis02-1265	23	2	and	and	CCONJ
ajis02-1265	23	3	sommer	sommer	NOUN
ajis02-1265	23	4	(	(	PUNCT
ajis02-1265	23	5	2002	2002	NUM
ajis02-1265	23	6	,	,	PUNCT
ajis02-1265	23	7	p.	p.	NOUN
ajis02-1265	23	8	374	374	NUM
ajis02-1265	23	9	)	)	PUNCT
ajis02-1265	23	10	argued	argue	VERB
ajis02-1265	23	11	that	that	SCONJ
ajis02-1265	23	12	government	government	NOUN
ajis02-1265	23	13	initiatives	initiative	NOUN
ajis02-1265	23	14	mainly	mainly	ADV
ajis02-1265	23	15	focus	focus	VERB
ajis02-1265	23	16	on	on	ADP
ajis02-1265	23	17	“	"	PUNCT
ajis02-1265	23	18	plans	plan	NOUN
ajis02-1265	23	19	and	and	CCONJ
ajis02-1265	23	20	performance	performance	NOUN
ajis02-1265	23	21	measures	measure	NOUN
ajis02-1265	23	22	”	"	PUNCT
ajis02-1265	23	23	with	with	ADP
ajis02-1265	23	24	limited	limited	ADJ
ajis02-1265	23	25	emphasis	emphasis	NOUN
ajis02-1265	23	26	and	and	CCONJ
ajis02-1265	23	27	“	"	PUNCT
ajis02-1265	23	28	guidance	guidance	NOUN
ajis02-1265	23	29	on	on	ADP
ajis02-1265	23	30	how	how	SCONJ
ajis02-1265	23	31	to	to	PART
ajis02-1265	23	32	link	link	VERB
ajis02-1265	23	33	the	the	DET
ajis02-1265	23	34	planning	planning	NOUN
ajis02-1265	23	35	objectives	objective	NOUN
ajis02-1265	23	36	to	to	ADP
ajis02-1265	23	37	business	business	NOUN
ajis02-1265	23	38	processes	process	NOUN
ajis02-1265	23	39	and	and	CCONJ
ajis02-1265	23	40	eventually	eventually	ADV
ajis02-1265	23	41	align	align	VERB
ajis02-1265	23	42	the	the	DET
ajis02-1265	23	43	organisational	organisational	ADJ
ajis02-1265	23	44	information	information	NOUN
ajis02-1265	23	45	systems	system	NOUN
ajis02-1265	23	46	is	be	AUX
ajis02-1265	23	47	not	not	PART
ajis02-1265	23	48	included	include	VERB
ajis02-1265	23	49	”	"	PUNCT
ajis02-1265	23	50	.	.	PUNCT
ajis02-1265	24	1	there	there	PRON
ajis02-1265	24	2	have	have	AUX
ajis02-1265	24	3	been	be	AUX
ajis02-1265	24	4	numerous	numerous	ADJ
ajis02-1265	24	5	reports	report	NOUN
ajis02-1265	24	6	of	of	ADP
ajis02-1265	24	7	failures	failure	NOUN
ajis02-1265	24	8	of	of	ADP
ajis02-1265	24	9	these	these	DET
ajis02-1265	24	10	projects	project	NOUN
ajis02-1265	24	11	,	,	PUNCT
ajis02-1265	24	12	particularly	particularly	ADV
ajis02-1265	24	13	in	in	ADP
ajis02-1265	24	14	developing	develop	VERB
ajis02-1265	24	15	countries	country	NOUN
ajis02-1265	24	16	(	(	PUNCT
ajis02-1265	24	17	dada	dada	PROPN
ajis02-1265	24	18	,	,	PUNCT
ajis02-1265	24	19	2006	2006	NUM
ajis02-1265	24	20	;	;	PUNCT
ajis02-1265	24	21	heeks	heek	NOUN
ajis02-1265	24	22	,	,	PUNCT
ajis02-1265	24	23	2003	2003	NUM
ajis02-1265	24	24	;	;	PUNCT
ajis02-1265	24	25	hunter	hunter	NOUN
ajis02-1265	24	26	,	,	PUNCT
ajis02-1265	24	27	2009	2009	NUM
ajis02-1265	24	28	)	)	PUNCT
ajis02-1265	24	29	.	.	PUNCT
ajis02-1265	25	1	heeks	heeks	PROPN
ajis02-1265	25	2	(	(	PUNCT
ajis02-1265	25	3	2003	2003	NUM
ajis02-1265	25	4	)	)	PUNCT
ajis02-1265	25	5	reported	report	VERB
ajis02-1265	25	6	an	an	DET
ajis02-1265	25	7	overall	overall	ADJ
ajis02-1265	25	8	85	85	NUM
ajis02-1265	25	9	%	%	NOUN
ajis02-1265	25	10	failure	failure	NOUN
ajis02-1265	25	11	rate	rate	NOUN
ajis02-1265	25	12	.	.	PUNCT
ajis02-1265	26	1	similarly	similarly	ADV
ajis02-1265	26	2	,	,	PUNCT
ajis02-1265	26	3	rainford	rainford	PROPN
ajis02-1265	26	4	(	(	PUNCT
ajis02-1265	26	5	2006	2006	NUM
ajis02-1265	26	6	)	)	PUNCT
ajis02-1265	26	7	reported	report	VERB
ajis02-1265	26	8	that	that	SCONJ
ajis02-1265	26	9	over	over	ADP
ajis02-1265	26	10	60	60	NUM
ajis02-1265	26	11	%	%	NOUN
ajis02-1265	26	12	of	of	ADP
ajis02-1265	26	13	e	e	NOUN
ajis02-1265	26	14	-	-	NOUN
ajis02-1265	26	15	government	government	ADJ
ajis02-1265	26	16	initiatives	initiative	NOUN
ajis02-1265	26	17	failed	fail	VERB
ajis02-1265	26	18	to	to	PART
ajis02-1265	26	19	achieve	achieve	VERB
ajis02-1265	26	20	satisfactory	satisfactory	ADJ
ajis02-1265	26	21	results	result	NOUN
ajis02-1265	26	22	.	.	PUNCT
ajis02-1265	27	1	heeks	heek	NOUN
ajis02-1265	27	2	and	and	CCONJ
ajis02-1265	27	3	stanforth	stanforth	NOUN
ajis02-1265	27	4	(	(	PUNCT
ajis02-1265	27	5	2007	2007	NUM
ajis02-1265	27	6	,	,	PUNCT
ajis02-1265	27	7	p.	p.	NOUN
ajis02-1265	27	8	165	165	NUM
ajis02-1265	27	9	)	)	PUNCT
ajis02-1265	27	10	mentioned	mention	VERB
ajis02-1265	27	11	that	that	SCONJ
ajis02-1265	27	12	in	in	ADP
ajis02-1265	27	13	the	the	DET
ajis02-1265	27	14	last	last	ADJ
ajis02-1265	27	15	decade	decade	NOUN
ajis02-1265	27	16	,	,	PUNCT
ajis02-1265	27	17	governments	government	NOUN
ajis02-1265	27	18	in	in	ADP
ajis02-1265	27	19	developing	develop	VERB
ajis02-1265	27	20	countries	country	NOUN
ajis02-1265	27	21	spent	spend	VERB
ajis02-1265	27	22	us$3	us$3	PROPN
ajis02-1265	27	23	trillion	trillion	NUM
ajis02-1265	27	24	on	on	ADP
ajis02-1265	27	25	information	information	NOUN
ajis02-1265	27	26	technology	technology	NOUN
ajis02-1265	27	27	(	(	PUNCT
ajis02-1265	27	28	it	it	PRON
ajis02-1265	27	29	)	)	PUNCT
ajis02-1265	27	30	projects	project	NOUN
ajis02-1265	27	31	.	.	PUNCT
ajis02-1265	28	1	rajapakse	rajapakse	PROPN
ajis02-1265	28	2	(	(	PUNCT
ajis02-1265	28	3	2013	2013	NUM
ajis02-1265	28	4	)	)	PUNCT
ajis02-1265	28	5	noted	note	VERB
ajis02-1265	28	6	that	that	SCONJ
ajis02-1265	28	7	developing	develop	VERB
ajis02-1265	28	8	countries	country	NOUN
ajis02-1265	28	9	are	be	AUX
ajis02-1265	28	10	in	in	ADP
ajis02-1265	28	11	the	the	DET
ajis02-1265	28	12	nascent	nascent	ADJ
ajis02-1265	28	13	stages	stage	NOUN
ajis02-1265	28	14	of	of	ADP
ajis02-1265	28	15	egovernment	egovernment	NOUN
ajis02-1265	28	16	and	and	CCONJ
ajis02-1265	28	17	struggling	struggle	VERB
ajis02-1265	28	18	to	to	PART
ajis02-1265	28	19	perform	perform	VERB
ajis02-1265	28	20	in	in	ADP
ajis02-1265	28	21	line	line	NOUN
ajis02-1265	28	22	with	with	ADP
ajis02-1265	28	23	the	the	DET
ajis02-1265	28	24	developed	develop	VERB
ajis02-1265	28	25	countries	country	NOUN
ajis02-1265	28	26	.	.	PUNCT
ajis02-1265	29	1	yet	yet	ADV
ajis02-1265	29	2	,	,	PUNCT
ajis02-1265	29	3	despite	despite	SCONJ
ajis02-1265	29	4	these	these	DET
ajis02-1265	29	5	struggles	struggle	NOUN
ajis02-1265	29	6	and	and	CCONJ
ajis02-1265	29	7	high	high	ADJ
ajis02-1265	29	8	failure	failure	NOUN
ajis02-1265	29	9	rates	rate	NOUN
ajis02-1265	29	10	,	,	PUNCT
ajis02-1265	29	11	donors	donor	NOUN
ajis02-1265	29	12	and	and	CCONJ
ajis02-1265	29	13	funding	funding	NOUN
ajis02-1265	29	14	bodies	body	NOUN
ajis02-1265	29	15	continue	continue	VERB
ajis02-1265	29	16	to	to	PART
ajis02-1265	29	17	fund	fund	VERB
ajis02-1265	29	18	these	these	DET
ajis02-1265	29	19	projects	project	NOUN
ajis02-1265	29	20	in	in	ADP
ajis02-1265	29	21	developing	develop	VERB
ajis02-1265	29	22	countries	country	NOUN
ajis02-1265	29	23	in	in	ADP
ajis02-1265	29	24	hope	hope	NOUN
ajis02-1265	29	25	of	of	ADP
ajis02-1265	29	26	achieving	achieve	VERB
ajis02-1265	29	27	the	the	DET
ajis02-1265	29	28	millennium	millennium	NOUN
ajis02-1265	29	29	development	development	NOUN
ajis02-1265	29	30	goals	goal	NOUN
ajis02-1265	29	31	(	(	PUNCT
ajis02-1265	29	32	united	united	PROPN
ajis02-1265	29	33	nations	nation	NOUN
ajis02-1265	29	34	,	,	PUNCT
ajis02-1265	29	35	2015	2015	NUM
ajis02-1265	29	36	)	)	PUNCT
ajis02-1265	29	37	.	.	PUNCT
ajis02-1265	30	1	critical	critical	ADJ
ajis02-1265	30	2	success	success	NOUN
ajis02-1265	30	3	factors	factor	NOUN
ajis02-1265	30	4	(	(	PUNCT
ajis02-1265	30	5	csfs	csfs	NOUN
ajis02-1265	30	6	)	)	PUNCT
ajis02-1265	30	7	can	can	AUX
ajis02-1265	30	8	be	be	AUX
ajis02-1265	30	9	used	use	VERB
ajis02-1265	30	10	to	to	PART
ajis02-1265	30	11	better	well	ADV
ajis02-1265	30	12	systematically	systematically	ADV
ajis02-1265	30	13	manage	manage	VERB
ajis02-1265	30	14	a	a	DET
ajis02-1265	30	15	program	program	NOUN
ajis02-1265	30	16	of	of	ADP
ajis02-1265	30	17	work	work	NOUN
ajis02-1265	30	18	as	as	SCONJ
ajis02-1265	30	19	they	they	PRON
ajis02-1265	30	20	represent	represent	VERB
ajis02-1265	30	21	the	the	DET
ajis02-1265	30	22	focal	focal	ADJ
ajis02-1265	30	23	areas	area	NOUN
ajis02-1265	30	24	that	that	PRON
ajis02-1265	30	25	should	should	AUX
ajis02-1265	30	26	receive	receive	VERB
ajis02-1265	30	27	constant	constant	ADJ
ajis02-1265	30	28	and	and	CCONJ
ajis02-1265	30	29	careful	careful	ADJ
ajis02-1265	30	30	attention	attention	NOUN
ajis02-1265	30	31	from	from	ADP
ajis02-1265	30	32	management	management	NOUN
ajis02-1265	30	33	(	(	PUNCT
ajis02-1265	30	34	dobbins	dobbin	NOUN
ajis02-1265	30	35	&	&	CCONJ
ajis02-1265	30	36	donnelly	donnelly	PROPN
ajis02-1265	30	37	,	,	PUNCT
ajis02-1265	30	38	1998	1998	NUM
ajis02-1265	30	39	)	)	PUNCT
ajis02-1265	30	40	.	.	PUNCT
ajis02-1265	31	1	a	a	DET
ajis02-1265	31	2	deep	deep	ADJ
ajis02-1265	31	3	understanding	understanding	NOUN
ajis02-1265	31	4	of	of	ADP
ajis02-1265	31	5	csfs	csfs	ADJ
ajis02-1265	31	6	enables	enable	VERB
ajis02-1265	31	7	an	an	DET
ajis02-1265	31	8	organisation	organisation	NOUN
ajis02-1265	31	9	to	to	PART
ajis02-1265	31	10	assess	assess	VERB
ajis02-1265	31	11	its	its	PRON
ajis02-1265	31	12	threats	threat	NOUN
ajis02-1265	31	13	,	,	PUNCT
ajis02-1265	31	14	opportunities	opportunity	NOUN
ajis02-1265	31	15	,	,	PUNCT
ajis02-1265	31	16	weaknesses	weakness	NOUN
ajis02-1265	31	17	,	,	PUNCT
ajis02-1265	31	18	and	and	CCONJ
ajis02-1265	31	19	strengths	strength	NOUN
ajis02-1265	31	20	in	in	ADP
ajis02-1265	31	21	these	these	DET
ajis02-1265	31	22	dimensions	dimension	NOUN
ajis02-1265	31	23	,	,	PUNCT
ajis02-1265	31	24	which	which	PRON
ajis02-1265	31	25	is	be	AUX
ajis02-1265	31	26	imperative	imperative	ADJ
ajis02-1265	31	27	in	in	ADP
ajis02-1265	31	28	developing	develop	VERB
ajis02-1265	31	29	a	a	DET
ajis02-1265	31	30	sound	sound	ADJ
ajis02-1265	31	31	strategy	strategy	NOUN
ajis02-1265	31	32	to	to	PART
ajis02-1265	31	33	achieve	achieve	VERB
ajis02-1265	31	34	target	target	NOUN
ajis02-1265	31	35	project	project	NOUN
ajis02-1265	31	36	outcomes	outcome	NOUN
ajis02-1265	31	37	(	(	PUNCT
ajis02-1265	31	38	leidecker	leidecker	PROPN
ajis02-1265	31	39	&	&	CCONJ
ajis02-1265	31	40	bruno	bruno	PROPN
ajis02-1265	31	41	,	,	PUNCT
ajis02-1265	31	42	1984	1984	NUM
ajis02-1265	31	43	)	)	PUNCT
ajis02-1265	31	44	.	.	PUNCT
ajis02-1265	32	1	we	we	PRON
ajis02-1265	32	2	acknowledge	acknowledge	VERB
ajis02-1265	32	3	the	the	DET
ajis02-1265	32	4	prevalence	prevalence	NOUN
ajis02-1265	32	5	of	of	ADP
ajis02-1265	32	6	many	many	ADJ
ajis02-1265	32	7	csf	csf	ADJ
ajis02-1265	32	8	studies	study	NOUN
ajis02-1265	32	9	on	on	ADP
ajis02-1265	32	10	bpm	bpm	NOUN
ajis02-1265	32	11	that	that	PRON
ajis02-1265	32	12	are	be	AUX
ajis02-1265	32	13	specific	specific	ADJ
ajis02-1265	32	14	to	to	ADP
ajis02-1265	32	15	the	the	DET
ajis02-1265	32	16	private	private	ADJ
ajis02-1265	32	17	sector	sector	NOUN
ajis02-1265	32	18	context	context	NOUN
ajis02-1265	32	19	(	(	PUNCT
ajis02-1265	32	20	buh	buh	INTJ
ajis02-1265	32	21	,	,	PUNCT
ajis02-1265	32	22	kovačič	kovačič	NOUN
ajis02-1265	32	23	,	,	PUNCT
ajis02-1265	32	24	&	&	CCONJ
ajis02-1265	32	25	indihar	indihar	PROPN
ajis02-1265	32	26	štemberger	štemberger	NOUN
ajis02-1265	32	27	,	,	PUNCT
ajis02-1265	32	28	2015	2015	NUM
ajis02-1265	32	29	;	;	PUNCT
ajis02-1265	32	30	trkman	trkman	ADJ
ajis02-1265	32	31	,	,	PUNCT
ajis02-1265	32	32	2010	2010	NUM
ajis02-1265	32	33	)	)	PUNCT
ajis02-1265	32	34	.	.	PUNCT
ajis02-1265	33	1	however	however	ADV
ajis02-1265	33	2	,	,	PUNCT
ajis02-1265	33	3	a	a	DET
ajis02-1265	33	4	synthesis	synthesis	NOUN
ajis02-1265	33	5	of	of	ADP
ajis02-1265	33	6	the	the	DET
ajis02-1265	33	7	csfs	csfs	NOUN
ajis02-1265	33	8	of	of	ADP
ajis02-1265	33	9	public	public	ADJ
ajis02-1265	33	10	sector	sector	NOUN
ajis02-1265	33	11	bpm	bpm	NOUN
ajis02-1265	33	12	initiatives	initiative	NOUN
ajis02-1265	33	13	has	have	AUX
ajis02-1265	33	14	not	not	PART
ajis02-1265	33	15	been	be	AUX
ajis02-1265	33	16	updated	update	VERB
ajis02-1265	33	17	since	since	SCONJ
ajis02-1265	33	18	mcadam	mcadam	PROPN
ajis02-1265	33	19	and	and	CCONJ
ajis02-1265	33	20	donaghy	donaghy	PROPN
ajis02-1265	33	21	’s	’s	PART
ajis02-1265	33	22	paper	paper	NOUN
ajis02-1265	33	23	published	publish	VERB
ajis02-1265	33	24	in	in	ADP
ajis02-1265	33	25	1999	1999	NUM
ajis02-1265	33	26	.	.	PUNCT
ajis02-1265	34	1	we	we	PRON
ajis02-1265	34	2	argue	argue	VERB
ajis02-1265	34	3	that	that	SCONJ
ajis02-1265	34	4	a	a	DET
ajis02-1265	34	5	re	re	NOUN
ajis02-1265	34	6	-	-	NOUN
ajis02-1265	34	7	assessment	assessment	NOUN
ajis02-1265	34	8	and	and	CCONJ
ajis02-1265	34	9	synthesis	synthesis	NOUN
ajis02-1265	34	10	of	of	ADP
ajis02-1265	34	11	the	the	DET
ajis02-1265	34	12	literature	literature	NOUN
ajis02-1265	34	13	is	be	AUX
ajis02-1265	34	14	warranted	warrant	VERB
ajis02-1265	34	15	due	due	ADP
ajis02-1265	34	16	to	to	ADP
ajis02-1265	34	17	major	major	ADJ
ajis02-1265	34	18	changes	change	NOUN
ajis02-1265	34	19	in	in	ADP
ajis02-1265	34	20	socio	socio	NOUN
ajis02-1265	34	21	-	-	PUNCT
ajis02-1265	34	22	technological	technological	ADJ
ajis02-1265	34	23	environments	environment	NOUN
ajis02-1265	34	24	since	since	SCONJ
ajis02-1265	34	25	1999	1999	NUM
ajis02-1265	34	26	.	.	PUNCT
ajis02-1265	35	1	this	this	DET
ajis02-1265	35	2	paper	paper	NOUN
ajis02-1265	35	3	addresses	address	VERB
ajis02-1265	35	4	this	this	DET
ajis02-1265	35	5	reassessment	reassessment	NOUN
ajis02-1265	35	6	.	.	PUNCT
ajis02-1265	36	1	the	the	DET
ajis02-1265	36	2	paper	paper	NOUN
ajis02-1265	36	3	is	be	AUX
ajis02-1265	36	4	also	also	ADV
ajis02-1265	36	5	driven	drive	VERB
ajis02-1265	36	6	by	by	ADP
ajis02-1265	36	7	the	the	DET
ajis02-1265	36	8	research	research	NOUN
ajis02-1265	36	9	question	question	NOUN
ajis02-1265	36	10	:	:	PUNCT
ajis02-1265	36	11	“	"	PUNCT
ajis02-1265	36	12	what	what	PRON
ajis02-1265	36	13	are	be	AUX
ajis02-1265	36	14	the	the	DET
ajis02-1265	36	15	critical	critical	ADJ
ajis02-1265	36	16	success	success	NOUN
ajis02-1265	36	17	factors	factor	NOUN
ajis02-1265	36	18	for	for	ADP
ajis02-1265	36	19	bpm	bpm	NOUN
ajis02-1265	36	20	in	in	ADP
ajis02-1265	36	21	public	public	ADJ
ajis02-1265	36	22	sector	sector	NOUN
ajis02-1265	36	23	organisations	organisation	NOUN
ajis02-1265	36	24	?	?	PUNCT
ajis02-1265	36	25	”	"	PUNCT
ajis02-1265	37	1	in	in	ADP
ajis02-1265	37	2	recognition	recognition	NOUN
ajis02-1265	37	3	that	that	SCONJ
ajis02-1265	37	4	government	government	NOUN
ajis02-1265	37	5	agencies	agency	NOUN
ajis02-1265	37	6	in	in	ADP
ajis02-1265	37	7	developing	develop	VERB
ajis02-1265	37	8	countries	country	NOUN
ajis02-1265	37	9	may	may	AUX
ajis02-1265	37	10	have	have	AUX
ajis02-1265	37	11	different	different	ADJ
ajis02-1265	37	12	contexts	context	NOUN
ajis02-1265	37	13	and	and	CCONJ
ajis02-1265	37	14	challenges	challenge	NOUN
ajis02-1265	37	15	to	to	ADP
ajis02-1265	37	16	developed	develop	VERB
ajis02-1265	37	17	countries	country	NOUN
ajis02-1265	37	18	,	,	PUNCT
ajis02-1265	37	19	we	we	PRON
ajis02-1265	37	20	also	also	ADV
ajis02-1265	37	21	aim	aim	VERB
ajis02-1265	37	22	to	to	PART
ajis02-1265	37	23	identify	identify	VERB
ajis02-1265	37	24	the	the	DET
ajis02-1265	37	25	differences	difference	NOUN
ajis02-1265	37	26	(	(	PUNCT
ajis02-1265	37	27	if	if	SCONJ
ajis02-1265	37	28	any	any	PRON
ajis02-1265	37	29	)	)	PUNCT
ajis02-1265	37	30	between	between	ADP
ajis02-1265	37	31	the	the	DET
ajis02-1265	37	32	bpm	bpm	NOUN
ajis02-1265	37	33	csfs	csfs	NOUN
ajis02-1265	37	34	for	for	ADP
ajis02-1265	37	35	developing	develop	VERB
ajis02-1265	37	36	and	and	CCONJ
ajis02-1265	37	37	developed	developed	ADJ
ajis02-1265	37	38	countries	country	NOUN
ajis02-1265	37	39	.	.	PUNCT
ajis02-1265	38	1	australasian	australasian	ADJ
ajis02-1265	38	2	journal	journal	NOUN
ajis02-1265	38	3	of	of	ADP
ajis02-1265	38	4	information	information	NOUN
ajis02-1265	38	5	systems	system	NOUN
ajis02-1265	38	6	syed	sye	VERB
ajis02-1265	38	7	,	,	PUNCT
ajis02-1265	38	8	bandara	bandara	PROPN
ajis02-1265	38	9	,	,	PUNCT
ajis02-1265	38	10	french	french	PROPN
ajis02-1265	38	11	&	&	CCONJ
ajis02-1265	38	12	stewart	stewart	PROPN
ajis02-1265	38	13	2018	2018	NUM
ajis02-1265	38	14	,	,	PUNCT
ajis02-1265	38	15	vol	vol	NOUN
ajis02-1265	38	16	22	22	NUM
ajis02-1265	38	17	,	,	PUNCT
ajis02-1265	38	18	research	research	NOUN
ajis02-1265	38	19	article	article	NOUN
ajis02-1265	38	20	csf	csf	ADJ
ajis02-1265	38	21	of	of	ADP
ajis02-1265	38	22	bpm	bpm	NOUN
ajis02-1265	38	23	in	in	ADP
ajis02-1265	38	24	public	public	ADJ
ajis02-1265	38	25	sector	sector	NOUN
ajis02-1265	38	26	3	3	NUM
ajis02-1265	38	27	this	this	DET
ajis02-1265	38	28	systematic	systematic	ADJ
ajis02-1265	38	29	literature	literature	NOUN
ajis02-1265	38	30	synthesis	synthesis	NOUN
ajis02-1265	38	31	provides	provide	VERB
ajis02-1265	38	32	a	a	DET
ajis02-1265	38	33	detailed	detailed	ADJ
ajis02-1265	38	34	overview	overview	NOUN
ajis02-1265	38	35	on	on	ADP
ajis02-1265	38	36	the	the	DET
ajis02-1265	38	37	current	current	ADJ
ajis02-1265	38	38	status	status	NOUN
ajis02-1265	38	39	of	of	ADP
ajis02-1265	38	40	research	research	NOUN
ajis02-1265	38	41	on	on	ADP
ajis02-1265	38	42	bpm	bpm	NOUN
ajis02-1265	38	43	csfs	csfs	NOUN
ajis02-1265	38	44	in	in	ADP
ajis02-1265	38	45	the	the	DET
ajis02-1265	38	46	public	public	ADJ
ajis02-1265	38	47	sector	sector	NOUN
ajis02-1265	38	48	,	,	PUNCT
ajis02-1265	38	49	and	and	CCONJ
ajis02-1265	38	50	sets	set	VERB
ajis02-1265	38	51	a	a	DET
ajis02-1265	38	52	concrete	concrete	ADJ
ajis02-1265	38	53	foundation	foundation	NOUN
ajis02-1265	38	54	for	for	ADP
ajis02-1265	38	55	future	future	ADJ
ajis02-1265	38	56	research	research	NOUN
ajis02-1265	38	57	in	in	ADP
ajis02-1265	38	58	this	this	DET
ajis02-1265	38	59	domain	domain	NOUN
ajis02-1265	38	60	.	.	PUNCT
ajis02-1265	39	1	the	the	DET
ajis02-1265	39	2	study	study	NOUN
ajis02-1265	39	3	findings	finding	NOUN
ajis02-1265	39	4	will	will	AUX
ajis02-1265	39	5	assist	assist	VERB
ajis02-1265	39	6	public	public	ADJ
ajis02-1265	39	7	sector	sector	NOUN
ajis02-1265	39	8	organisations	organisation	NOUN
ajis02-1265	39	9	in	in	ADP
ajis02-1265	39	10	general	general	ADJ
ajis02-1265	39	11	to	to	PART
ajis02-1265	39	12	define	define	VERB
ajis02-1265	39	13	their	their	PRON
ajis02-1265	39	14	strategies	strategy	NOUN
ajis02-1265	39	15	for	for	ADP
ajis02-1265	39	16	successful	successful	ADJ
ajis02-1265	39	17	bpm	bpm	NOUN
ajis02-1265	39	18	transformations	transformation	NOUN
ajis02-1265	39	19	,	,	PUNCT
ajis02-1265	39	20	reducing	reduce	VERB
ajis02-1265	39	21	the	the	DET
ajis02-1265	39	22	risk	risk	NOUN
ajis02-1265	39	23	leading	lead	VERB
ajis02-1265	39	24	to	to	ADP
ajis02-1265	39	25	bpm	bpm	NOUN
ajis02-1265	39	26	project	project	NOUN
ajis02-1265	39	27	failure	failure	NOUN
ajis02-1265	39	28	,	,	PUNCT
ajis02-1265	39	29	and	and	CCONJ
ajis02-1265	39	30	can	can	AUX
ajis02-1265	39	31	also	also	ADV
ajis02-1265	39	32	be	be	AUX
ajis02-1265	39	33	used	use	VERB
ajis02-1265	39	34	as	as	ADP
ajis02-1265	39	35	a	a	DET
ajis02-1265	39	36	springboard	springboard	NOUN
ajis02-1265	39	37	for	for	ADP
ajis02-1265	39	38	future	future	ADJ
ajis02-1265	39	39	research	research	NOUN
ajis02-1265	39	40	for	for	ADP
ajis02-1265	39	41	academics	academic	NOUN
ajis02-1265	39	42	and	and	CCONJ
ajis02-1265	39	43	practitioners	practitioner	NOUN
ajis02-1265	39	44	interested	interested	ADJ
ajis02-1265	39	45	in	in	ADP
ajis02-1265	39	46	e	e	NOUN
ajis02-1265	39	47	-	-	NOUN
ajis02-1265	39	48	government	government	NOUN
ajis02-1265	39	49	and	and	CCONJ
ajis02-1265	39	50	bpm	bpm	NOUN
ajis02-1265	39	51	in	in	ADP
ajis02-1265	39	52	public	public	ADJ
ajis02-1265	39	53	sector	sector	NOUN
ajis02-1265	39	54	organisations	organisation	NOUN
ajis02-1265	39	55	.	.	PUNCT
ajis02-1265	40	1	in	in	ADP
ajis02-1265	40	2	order	order	NOUN
ajis02-1265	40	3	to	to	PART
ajis02-1265	40	4	better	well	ADV
ajis02-1265	40	5	position	position	VERB
ajis02-1265	40	6	this	this	DET
ajis02-1265	40	7	work	work	NOUN
ajis02-1265	40	8	,	,	PUNCT
ajis02-1265	40	9	the	the	DET
ajis02-1265	40	10	paper	paper	NOUN
ajis02-1265	40	11	proceeds	proceed	VERB
ajis02-1265	40	12	first	first	ADV
ajis02-1265	40	13	with	with	ADP
ajis02-1265	40	14	a	a	DET
ajis02-1265	40	15	discussion	discussion	NOUN
ajis02-1265	40	16	on	on	ADP
ajis02-1265	40	17	the	the	DET
ajis02-1265	40	18	potential	potential	ADJ
ajis02-1265	40	19	similarities	similarity	NOUN
ajis02-1265	40	20	and	and	CCONJ
ajis02-1265	40	21	differences	difference	NOUN
ajis02-1265	40	22	between	between	ADP
ajis02-1265	40	23	public	public	ADJ
ajis02-1265	40	24	sector	sector	NOUN
ajis02-1265	40	25	versus	versus	ADP
ajis02-1265	40	26	private	private	ADJ
ajis02-1265	40	27	sector	sector	NOUN
ajis02-1265	40	28	,	,	PUNCT
ajis02-1265	40	29	and	and	CCONJ
ajis02-1265	40	30	developing	develop	VERB
ajis02-1265	40	31	versus	versus	ADP
ajis02-1265	40	32	developed	developed	ADJ
ajis02-1265	40	33	country	country	NOUN
ajis02-1265	40	34	contexts	contexts	NOUN
ajis02-1265	40	35	.	.	PUNCT
ajis02-1265	41	1	next	next	ADV
ajis02-1265	41	2	,	,	PUNCT
ajis02-1265	41	3	the	the	DET
ajis02-1265	41	4	adopted	adopt	VERB
ajis02-1265	41	5	research	research	NOUN
ajis02-1265	41	6	method	method	NOUN
ajis02-1265	41	7	is	be	AUX
ajis02-1265	41	8	presented	present	VERB
ajis02-1265	41	9	together	together	ADV
ajis02-1265	41	10	with	with	ADP
ajis02-1265	41	11	a	a	DET
ajis02-1265	41	12	simple	simple	ADJ
ajis02-1265	41	13	profiling	profiling	NOUN
ajis02-1265	41	14	overview	overview	NOUN
ajis02-1265	41	15	of	of	ADP
ajis02-1265	41	16	the	the	DET
ajis02-1265	41	17	selected	select	VERB
ajis02-1265	41	18	papers	paper	NOUN
ajis02-1265	41	19	.	.	PUNCT
ajis02-1265	42	1	then	then	ADV
ajis02-1265	42	2	,	,	PUNCT
ajis02-1265	42	3	we	we	PRON
ajis02-1265	42	4	present	present	VERB
ajis02-1265	42	5	the	the	DET
ajis02-1265	42	6	csfs	csfs	NOUN
ajis02-1265	42	7	identified	identify	VERB
ajis02-1265	42	8	from	from	ADP
ajis02-1265	42	9	the	the	DET
ajis02-1265	42	10	synthesis	synthesis	NOUN
ajis02-1265	42	11	of	of	ADP
ajis02-1265	42	12	literature	literature	NOUN
ajis02-1265	42	13	defining	define	VERB
ajis02-1265	42	14	and	and	CCONJ
ajis02-1265	42	15	describing	describe	VERB
ajis02-1265	42	16	these	these	PRON
ajis02-1265	42	17	.	.	PUNCT
ajis02-1265	43	1	finally	finally	ADV
ajis02-1265	43	2	,	,	PUNCT
ajis02-1265	43	3	the	the	DET
ajis02-1265	43	4	paper	paper	NOUN
ajis02-1265	43	5	concludes	conclude	VERB
ajis02-1265	43	6	with	with	ADP
ajis02-1265	43	7	an	an	DET
ajis02-1265	43	8	overall	overall	ADJ
ajis02-1265	43	9	discussion	discussion	NOUN
ajis02-1265	43	10	,	,	PUNCT
ajis02-1265	43	11	making	make	VERB
ajis02-1265	43	12	a	a	DET
ajis02-1265	43	13	call	call	NOUN
ajis02-1265	43	14	for	for	ADP
ajis02-1265	43	15	action	action	NOUN
ajis02-1265	43	16	with	with	ADP
ajis02-1265	43	17	a	a	DET
ajis02-1265	43	18	series	series	NOUN
ajis02-1265	43	19	of	of	ADP
ajis02-1265	43	20	prospective	prospective	ADJ
ajis02-1265	43	21	research	research	NOUN
ajis02-1265	43	22	questions	question	NOUN
ajis02-1265	43	23	to	to	PART
ajis02-1265	43	24	guide	guide	VERB
ajis02-1265	43	25	further	further	ADJ
ajis02-1265	43	26	research	research	NOUN
ajis02-1265	43	27	in	in	ADP
ajis02-1265	43	28	this	this	DET
ajis02-1265	43	29	space	space	NOUN
ajis02-1265	43	30	.	.	PUNCT
ajis02-1265	44	1	2	2	NUM
ajis02-1265	44	2	background	background	NOUN
ajis02-1265	44	3	2.1	2.1	NUM
ajis02-1265	44	4	public	public	ADJ
ajis02-1265	44	5	versus	versus	ADP
ajis02-1265	44	6	private	private	ADJ
ajis02-1265	44	7	sector	sector	NOUN
ajis02-1265	44	8	bpm	bpm	NOUN
ajis02-1265	44	9	differences	difference	NOUN
ajis02-1265	44	10	and	and	CCONJ
ajis02-1265	44	11	similarities	similaritie	VERB
ajis02-1265	44	12	organisational	organisational	ADJ
ajis02-1265	44	13	structures	structure	NOUN
ajis02-1265	44	14	,	,	PUNCT
ajis02-1265	44	15	culture	culture	NOUN
ajis02-1265	44	16	,	,	PUNCT
ajis02-1265	44	17	and	and	CCONJ
ajis02-1265	44	18	bureaucratic	bureaucratic	ADJ
ajis02-1265	44	19	norms	norm	NOUN
ajis02-1265	44	20	in	in	ADP
ajis02-1265	44	21	the	the	DET
ajis02-1265	44	22	public	public	ADJ
ajis02-1265	44	23	sector	sector	NOUN
ajis02-1265	44	24	are	be	AUX
ajis02-1265	44	25	different	different	ADJ
ajis02-1265	44	26	to	to	ADP
ajis02-1265	44	27	private	private	ADJ
ajis02-1265	44	28	sector	sector	NOUN
ajis02-1265	44	29	organisations	organisation	NOUN
ajis02-1265	44	30	(	(	PUNCT
ajis02-1265	44	31	mcadam	mcadam	PROPN
ajis02-1265	44	32	&	&	CCONJ
ajis02-1265	44	33	donaghy	donaghy	PROPN
ajis02-1265	44	34	,	,	PUNCT
ajis02-1265	44	35	1999	1999	NUM
ajis02-1265	44	36	)	)	PUNCT
ajis02-1265	44	37	.	.	PUNCT
ajis02-1265	45	1	for	for	ADP
ajis02-1265	45	2	example	example	NOUN
ajis02-1265	45	3	,	,	PUNCT
ajis02-1265	45	4	the	the	DET
ajis02-1265	45	5	‘	'	PUNCT
ajis02-1265	45	6	value	value	NOUN
ajis02-1265	45	7	creation	creation	NOUN
ajis02-1265	45	8	’	'	PUNCT
ajis02-1265	45	9	concept	concept	NOUN
ajis02-1265	45	10	differs	differ	VERB
ajis02-1265	45	11	between	between	ADP
ajis02-1265	45	12	public	public	ADJ
ajis02-1265	45	13	and	and	CCONJ
ajis02-1265	45	14	private	private	ADJ
ajis02-1265	45	15	sector	sector	NOUN
ajis02-1265	45	16	organisations	organisation	NOUN
ajis02-1265	45	17	,	,	PUNCT
ajis02-1265	45	18	value	value	NOUN
ajis02-1265	45	19	creation	creation	NOUN
ajis02-1265	45	20	is	be	AUX
ajis02-1265	45	21	the	the	DET
ajis02-1265	45	22	core	core	ADJ
ajis02-1265	45	23	goal	goal	NOUN
ajis02-1265	45	24	of	of	ADP
ajis02-1265	45	25	bpm	bpm	NOUN
ajis02-1265	45	26	(	(	PUNCT
ajis02-1265	45	27	hill	hill	NOUN
ajis02-1265	45	28	,	,	PUNCT
ajis02-1265	45	29	sinur	sinur	NOUN
ajis02-1265	45	30	,	,	PUNCT
ajis02-1265	45	31	flint	flint	NOUN
ajis02-1265	45	32	,	,	PUNCT
ajis02-1265	45	33	&	&	CCONJ
ajis02-1265	45	34	melenovsky	melenovsky	PROPN
ajis02-1265	45	35	,	,	PUNCT
ajis02-1265	45	36	2006	2006	NUM
ajis02-1265	45	37	)	)	PUNCT
ajis02-1265	45	38	and	and	CCONJ
ajis02-1265	45	39	in	in	ADP
ajis02-1265	45	40	the	the	DET
ajis02-1265	45	41	public	public	ADJ
ajis02-1265	45	42	sector	sector	NOUN
ajis02-1265	45	43	excludes	exclude	VERB
ajis02-1265	45	44	cost	cost	NOUN
ajis02-1265	45	45	and	and	CCONJ
ajis02-1265	45	46	profitability	profitability	NOUN
ajis02-1265	45	47	concerns	concern	NOUN
ajis02-1265	45	48	(	(	PUNCT
ajis02-1265	45	49	halachmi	halachmi	NOUN
ajis02-1265	45	50	&	&	CCONJ
ajis02-1265	45	51	bovaird	bovaird	PROPN
ajis02-1265	45	52	,	,	PUNCT
ajis02-1265	45	53	1997	1997	NUM
ajis02-1265	45	54	)	)	PUNCT
ajis02-1265	45	55	.	.	PUNCT
ajis02-1265	46	1	tregear	tregear	PROPN
ajis02-1265	46	2	and	and	CCONJ
ajis02-1265	46	3	jenkins	jenkins	PROPN
ajis02-1265	46	4	(	(	PUNCT
ajis02-1265	46	5	2007	2007	NUM
ajis02-1265	46	6	)	)	PUNCT
ajis02-1265	46	7	discussed	discuss	VERB
ajis02-1265	46	8	the	the	DET
ajis02-1265	46	9	key	key	ADJ
ajis02-1265	46	10	differences	difference	NOUN
ajis02-1265	46	11	between	between	ADP
ajis02-1265	46	12	public	public	ADJ
ajis02-1265	46	13	and	and	CCONJ
ajis02-1265	46	14	private	private	ADJ
ajis02-1265	46	15	sectors	sector	NOUN
ajis02-1265	46	16	across	across	ADP
ajis02-1265	46	17	diverse	diverse	ADJ
ajis02-1265	46	18	facets	facet	NOUN
ajis02-1265	46	19	(	(	PUNCT
ajis02-1265	46	20	see	see	VERB
ajis02-1265	46	21	table	table	NOUN
ajis02-1265	46	22	1	1	NUM
ajis02-1265	46	23	,	,	PUNCT
ajis02-1265	46	24	column	column	NOUN
ajis02-1265	46	25	1	1	NUM
ajis02-1265	46	26	)	)	PUNCT
ajis02-1265	46	27	and	and	CCONJ
ajis02-1265	46	28	explain	explain	VERB
ajis02-1265	46	29	how	how	SCONJ
ajis02-1265	46	30	these	these	DET
ajis02-1265	46	31	factors	factor	NOUN
ajis02-1265	46	32	are	be	AUX
ajis02-1265	46	33	vital	vital	ADJ
ajis02-1265	46	34	for	for	ADP
ajis02-1265	46	35	process	process	NOUN
ajis02-1265	46	36	oriented	orient	VERB
ajis02-1265	46	37	management	management	NOUN
ajis02-1265	46	38	approaches	approach	NOUN
ajis02-1265	46	39	in	in	ADP
ajis02-1265	46	40	public	public	ADJ
ajis02-1265	46	41	sector	sector	NOUN
ajis02-1265	46	42	organisations	organisation	NOUN
ajis02-1265	46	43	.	.	PUNCT
ajis02-1265	47	1	table	table	NOUN
ajis02-1265	47	2	1	1	NUM
ajis02-1265	47	3	provides	provide	VERB
ajis02-1265	47	4	a	a	DET
ajis02-1265	47	5	summarised	summarise	VERB
ajis02-1265	47	6	list	list	NOUN
ajis02-1265	47	7	of	of	ADP
ajis02-1265	47	8	differences	difference	NOUN
ajis02-1265	47	9	discussed	discuss	VERB
ajis02-1265	47	10	by	by	ADP
ajis02-1265	47	11	tregear	tregear	NOUN
ajis02-1265	47	12	and	and	CCONJ
ajis02-1265	47	13	jenkins	jenkins	PROPN
ajis02-1265	47	14	(	(	PUNCT
ajis02-1265	47	15	2007	2007	NUM
ajis02-1265	47	16	)	)	PUNCT
ajis02-1265	47	17	and	and	CCONJ
ajis02-1265	47	18	fettke	fettke	NOUN
ajis02-1265	47	19	,	,	PUNCT
ajis02-1265	47	20	zwicker	zwicker	NOUN
ajis02-1265	47	21	,	,	PUNCT
ajis02-1265	47	22	and	and	CCONJ
ajis02-1265	47	23	loos	loo	NOUN
ajis02-1265	47	24	(	(	PUNCT
ajis02-1265	47	25	2014	2014	NUM
ajis02-1265	47	26	)	)	PUNCT
ajis02-1265	47	27	.	.	PUNCT
ajis02-1265	48	1	tregear	tregear	PROPN
ajis02-1265	48	2	and	and	CCONJ
ajis02-1265	48	3	jenkins	jenkins	PROPN
ajis02-1265	48	4	(	(	PUNCT
ajis02-1265	48	5	2007	2007	NUM
ajis02-1265	48	6	,	,	PUNCT
ajis02-1265	48	7	p.	p.	NOUN
ajis02-1265	48	8	8)	8)	NUM
ajis02-1265	48	9	stated	state	VERB
ajis02-1265	48	10	that	that	SCONJ
ajis02-1265	48	11	“	"	PUNCT
ajis02-1265	48	12	we	we	PRON
ajis02-1265	48	13	have	have	AUX
ajis02-1265	48	14	proposed	propose	VERB
ajis02-1265	48	15	a	a	DET
ajis02-1265	48	16	gestalt	gestalt	NOUN
ajis02-1265	48	17	of	of	ADP
ajis02-1265	48	18	differences	difference	NOUN
ajis02-1265	48	19	between	between	ADP
ajis02-1265	48	20	public	public	ADJ
ajis02-1265	48	21	and	and	CCONJ
ajis02-1265	48	22	private	private	ADJ
ajis02-1265	48	23	sector	sector	NOUN
ajis02-1265	48	24	organizations	organization	NOUN
ajis02-1265	48	25	.	.	PUNCT
ajis02-1265	49	1	these	these	DET
ajis02-1265	49	2	differences	difference	NOUN
ajis02-1265	49	3	must	must	AUX
ajis02-1265	49	4	be	be	AUX
ajis02-1265	49	5	considered	consider	VERB
ajis02-1265	49	6	in	in	ADP
ajis02-1265	49	7	developing	develop	VERB
ajis02-1265	49	8	approaches	approach	NOUN
ajis02-1265	49	9	to	to	ADP
ajis02-1265	49	10	achieving	achieve	VERB
ajis02-1265	49	11	process	process	NOUN
ajis02-1265	49	12	-	-	PUNCT
ajis02-1265	49	13	based	base	VERB
ajis02-1265	49	14	management	management	NOUN
ajis02-1265	49	15	in	in	ADP
ajis02-1265	49	16	public	public	ADJ
ajis02-1265	49	17	sector	sector	NOUN
ajis02-1265	49	18	organizations	organization	NOUN
ajis02-1265	49	19	.	.	PUNCT
ajis02-1265	50	1	it	it	PRON
ajis02-1265	50	2	is	be	AUX
ajis02-1265	50	3	problematic	problematic	ADJ
ajis02-1265	50	4	to	to	PART
ajis02-1265	50	5	simply	simply	ADV
ajis02-1265	50	6	transfer	transfer	VERB
ajis02-1265	50	7	the	the	DET
ajis02-1265	50	8	private	private	ADJ
ajis02-1265	50	9	sector	sector	NOUN
ajis02-1265	50	10	bpm	bpm	NOUN
ajis02-1265	50	11	experience	experience	NOUN
ajis02-1265	50	12	to	to	ADP
ajis02-1265	50	13	the	the	DET
ajis02-1265	50	14	establishment	establishment	NOUN
ajis02-1265	50	15	and	and	CCONJ
ajis02-1265	50	16	ongoing	ongoing	ADJ
ajis02-1265	50	17	commitment	commitment	NOUN
ajis02-1265	50	18	to	to	ADP
ajis02-1265	50	19	gpm	gpm	NOUN
ajis02-1265	50	20	”	"	PUNCT
ajis02-1265	50	21	.	.	PUNCT
ajis02-1265	51	1	public	public	ADJ
ajis02-1265	51	2	sector	sector	NOUN
ajis02-1265	51	3	private	private	ADJ
ajis02-1265	51	4	sector	sector	NOUN
ajis02-1265	51	5	mission	mission	NOUN
ajis02-1265	51	6	&	&	CCONJ
ajis02-1265	51	7	vision	vision	PROPN
ajis02-1265	51	8	focus	focus	NOUN
ajis02-1265	51	9	is	be	AUX
ajis02-1265	51	10	on	on	ADP
ajis02-1265	51	11	public	public	ADJ
ajis02-1265	51	12	interest	interest	NOUN
ajis02-1265	51	13	elements	element	NOUN
ajis02-1265	51	14	,	,	PUNCT
ajis02-1265	51	15	societal	societal	ADJ
ajis02-1265	51	16	objectives	objective	NOUN
ajis02-1265	51	17	and	and	CCONJ
ajis02-1265	51	18	outcomes	outcome	NOUN
ajis02-1265	51	19	that	that	PRON
ajis02-1265	51	20	can	can	AUX
ajis02-1265	51	21	be	be	AUX
ajis02-1265	51	22	difficult	difficult	ADJ
ajis02-1265	51	23	to	to	PART
ajis02-1265	51	24	quantify	quantify	VERB
ajis02-1265	51	25	.	.	PUNCT
ajis02-1265	52	1	focus	focus	NOUN
ajis02-1265	52	2	is	be	AUX
ajis02-1265	52	3	on	on	ADP
ajis02-1265	52	4	maximising	maximise	VERB
ajis02-1265	52	5	shareholder	shareholder	NOUN
ajis02-1265	52	6	return	return	NOUN
ajis02-1265	52	7	on	on	ADP
ajis02-1265	52	8	investment	investment	NOUN
ajis02-1265	52	9	,	,	PUNCT
ajis02-1265	52	10	profitability	profitability	NOUN
ajis02-1265	52	11	and	and	CCONJ
ajis02-1265	52	12	stakeholder	stakeholder	NOUN
ajis02-1265	52	13	value	value	NOUN
ajis02-1265	52	14	.	.	PUNCT
ajis02-1265	53	1	aim	aim	VERB
ajis02-1265	53	2	achievement	achievement	NOUN
ajis02-1265	53	3	of	of	ADP
ajis02-1265	53	4	societal	societal	ADJ
ajis02-1265	53	5	objectives	objective	NOUN
ajis02-1265	53	6	.	.	PUNCT
ajis02-1265	54	1	difficult	difficult	ADJ
ajis02-1265	54	2	to	to	PART
ajis02-1265	54	3	measure	measure	VERB
ajis02-1265	54	4	and	and	CCONJ
ajis02-1265	54	5	quantify	quantify	VERB
ajis02-1265	54	6	.	.	PUNCT
ajis02-1265	55	1	public	public	ADJ
ajis02-1265	55	2	task	task	NOUN
ajis02-1265	55	3	fulfilment	fulfilment	NOUN
ajis02-1265	55	4	.	.	PUNCT
ajis02-1265	56	1	achievement	achievement	NOUN
ajis02-1265	56	2	of	of	ADP
ajis02-1265	56	3	key	key	ADJ
ajis02-1265	56	4	performance	performance	NOUN
ajis02-1265	56	5	indicators	indicator	NOUN
ajis02-1265	56	6	,	,	PUNCT
ajis02-1265	56	7	production	production	NOUN
ajis02-1265	56	8	target	target	NOUN
ajis02-1265	56	9	,	,	PUNCT
ajis02-1265	56	10	financial	financial	ADJ
ajis02-1265	56	11	targets	target	NOUN
ajis02-1265	56	12	.	.	PUNCT
ajis02-1265	57	1	profit	profit	NOUN
ajis02-1265	57	2	maximisation	maximisation	NOUN
ajis02-1265	57	3	.	.	PUNCT
ajis02-1265	58	1	process	process	NOUN
ajis02-1265	58	2	customers	customer	NOUN
ajis02-1265	58	3	complex	complex	ADJ
ajis02-1265	58	4	and	and	CCONJ
ajis02-1265	58	5	diverse	diverse	ADJ
ajis02-1265	58	6	set	set	NOUN
ajis02-1265	58	7	of	of	ADP
ajis02-1265	58	8	citizen	citizen	NOUN
ajis02-1265	58	9	groups	group	NOUN
ajis02-1265	58	10	.	.	PUNCT
ajis02-1265	59	1	heterogeneous	heterogeneous	ADJ
ajis02-1265	59	2	.	.	PUNCT
ajis02-1265	60	1	easily	easily	ADV
ajis02-1265	60	2	identifiable	identifiable	ADJ
ajis02-1265	60	3	user	user	NOUN
ajis02-1265	60	4	/	/	SYM
ajis02-1265	60	5	consumer	consumer	NOUN
ajis02-1265	60	6	groups	group	NOUN
ajis02-1265	60	7	.	.	PUNCT
ajis02-1265	61	1	mostly	mostly	ADV
ajis02-1265	61	2	heterogeneous	heterogeneous	ADJ
ajis02-1265	61	3	.	.	PUNCT
ajis02-1265	62	1	due	due	ADJ
ajis02-1265	62	2	process	process	NOUN
ajis02-1265	62	3	requirements	requirement	NOUN
ajis02-1265	62	4	fully	fully	ADV
ajis02-1265	62	5	applicable	applicable	ADJ
ajis02-1265	62	6	.	.	PUNCT
ajis02-1265	63	1	partially	partially	ADV
ajis02-1265	63	2	applicable	applicable	ADJ
ajis02-1265	63	3	.	.	PUNCT
ajis02-1265	64	1	australasian	australasian	ADJ
ajis02-1265	64	2	journal	journal	NOUN
ajis02-1265	64	3	of	of	ADP
ajis02-1265	64	4	information	information	NOUN
ajis02-1265	64	5	systems	system	NOUN
ajis02-1265	64	6	syed	sye	VERB
ajis02-1265	64	7	,	,	PUNCT
ajis02-1265	64	8	bandara	bandara	PROPN
ajis02-1265	64	9	,	,	PUNCT
ajis02-1265	64	10	french	french	PROPN
ajis02-1265	64	11	&	&	CCONJ
ajis02-1265	64	12	stewart	stewart	PROPN
ajis02-1265	64	13	2018	2018	NUM
ajis02-1265	64	14	,	,	PUNCT
ajis02-1265	64	15	vol	vol	NOUN
ajis02-1265	64	16	22	22	NUM
ajis02-1265	64	17	,	,	PUNCT
ajis02-1265	64	18	research	research	NOUN
ajis02-1265	64	19	article	article	NOUN
ajis02-1265	64	20	csf	csf	ADJ
ajis02-1265	64	21	of	of	ADP
ajis02-1265	64	22	bpm	bpm	NOUN
ajis02-1265	64	23	in	in	ADP
ajis02-1265	64	24	public	public	ADJ
ajis02-1265	64	25	sector	sector	NOUN
ajis02-1265	64	26	4	4	NUM
ajis02-1265	64	27	public	public	ADJ
ajis02-1265	64	28	sector	sector	NOUN
ajis02-1265	64	29	private	private	ADJ
ajis02-1265	64	30	sector	sector	NOUN
ajis02-1265	64	31	public	public	ADJ
ajis02-1265	64	32	accountability	accountability	NOUN
ajis02-1265	64	33	comes	come	VERB
ajis02-1265	64	34	under	under	ADP
ajis02-1265	64	35	the	the	DET
ajis02-1265	64	36	purview	purview	NOUN
ajis02-1265	64	37	and	and	CCONJ
ajis02-1265	64	38	scrutiny	scrutiny	NOUN
ajis02-1265	64	39	of	of	ADP
ajis02-1265	64	40	the	the	DET
ajis02-1265	64	41	parliament	parliament	NOUN
ajis02-1265	64	42	,	,	PUNCT
ajis02-1265	64	43	various	various	ADJ
ajis02-1265	64	44	authorities	authority	NOUN
ajis02-1265	64	45	and	and	CCONJ
ajis02-1265	64	46	formal	formal	ADJ
ajis02-1265	64	47	bodies	body	NOUN
ajis02-1265	64	48	(	(	PUNCT
ajis02-1265	64	49	public	public	ADJ
ajis02-1265	64	50	)	)	PUNCT
ajis02-1265	64	51	.	.	PUNCT
ajis02-1265	65	1	risk	risk	NOUN
ajis02-1265	65	2	-	-	PUNCT
ajis02-1265	65	3	taking	take	VERB
ajis02-1265	65	4	behaviour	behaviour	NOUN
ajis02-1265	65	5	is	be	AUX
ajis02-1265	65	6	influenced	influence	VERB
ajis02-1265	65	7	by	by	ADP
ajis02-1265	65	8	public	public	ADJ
ajis02-1265	65	9	scrutiny	scrutiny	NOUN
ajis02-1265	65	10	.	.	PUNCT
ajis02-1265	66	1	risk	risk	NOUN
ajis02-1265	66	2	tolerance	tolerance	NOUN
ajis02-1265	66	3	depends	depend	VERB
ajis02-1265	66	4	on	on	ADP
ajis02-1265	66	5	election	election	NOUN
ajis02-1265	66	6	cycle	cycle	NOUN
ajis02-1265	66	7	.	.	PUNCT
ajis02-1265	67	1	comes	come	VERB
ajis02-1265	67	2	under	under	ADP
ajis02-1265	67	3	the	the	DET
ajis02-1265	67	4	purview	purview	NOUN
ajis02-1265	67	5	of	of	ADP
ajis02-1265	67	6	the	the	DET
ajis02-1265	67	7	relevant	relevant	ADJ
ajis02-1265	67	8	authorities	authority	NOUN
ajis02-1265	67	9	,	,	PUNCT
ajis02-1265	67	10	legal	legal	ADJ
ajis02-1265	67	11	bodies	body	NOUN
ajis02-1265	67	12	(	(	PUNCT
ajis02-1265	67	13	non	non	ADJ
ajis02-1265	67	14	-	-	ADJ
ajis02-1265	67	15	public	public	ADJ
ajis02-1265	67	16	)	)	PUNCT
ajis02-1265	67	17	.	.	PUNCT
ajis02-1265	68	1	risk	risk	NOUN
ajis02-1265	68	2	-	-	PUNCT
ajis02-1265	68	3	taking	take	VERB
ajis02-1265	68	4	behaviour	behaviour	NOUN
ajis02-1265	68	5	is	be	AUX
ajis02-1265	68	6	influenced	influence	VERB
ajis02-1265	68	7	by	by	ADP
ajis02-1265	68	8	shareholders	shareholder	NOUN
ajis02-1265	68	9	,	,	PUNCT
ajis02-1265	68	10	corporate	corporate	ADJ
ajis02-1265	68	11	boards	board	NOUN
ajis02-1265	68	12	.	.	PUNCT
ajis02-1265	69	1	risk	risk	NOUN
ajis02-1265	69	2	tolerance	tolerance	NOUN
ajis02-1265	69	3	depends	depend	VERB
ajis02-1265	69	4	on	on	ADP
ajis02-1265	69	5	financial	financial	ADJ
ajis02-1265	69	6	cycle	cycle	NOUN
ajis02-1265	69	7	.	.	PUNCT
ajis02-1265	70	1	economic	economic	ADJ
ajis02-1265	70	2	structure	structure	NOUN
ajis02-1265	70	3	monopolistic	monopolistic	NOUN
ajis02-1265	70	4	.	.	PUNCT
ajis02-1265	71	1	performance	performance	NOUN
ajis02-1265	71	2	benchmarking	benchmarking	NOUN
ajis02-1265	71	3	is	be	AUX
ajis02-1265	71	4	limited	limited	ADJ
ajis02-1265	71	5	.	.	PUNCT
ajis02-1265	72	1	political	political	ADJ
ajis02-1265	72	2	legitimisation	legitimisation	NOUN
ajis02-1265	72	3	(	(	PUNCT
ajis02-1265	72	4	fettke	fettke	NOUN
ajis02-1265	72	5	et	et	PROPN
ajis02-1265	72	6	al	al	PROPN
ajis02-1265	72	7	.	.	PROPN
ajis02-1265	72	8	,	,	PUNCT
ajis02-1265	72	9	2014	2014	NUM
ajis02-1265	72	10	)	)	PUNCT
ajis02-1265	72	11	.	.	PUNCT
ajis02-1265	73	1	variety	variety	NOUN
ajis02-1265	73	2	of	of	ADP
ajis02-1265	73	3	economic	economic	ADJ
ajis02-1265	73	4	structures	structure	NOUN
ajis02-1265	73	5	.	.	PUNCT
ajis02-1265	74	1	performance	performance	NOUN
ajis02-1265	74	2	benchmarking	benchmarke	VERB
ajis02-1265	74	3	is	be	AUX
ajis02-1265	74	4	inevitable	inevitable	ADJ
ajis02-1265	74	5	.	.	PUNCT
ajis02-1265	75	1	economical	economical	ADJ
ajis02-1265	75	2	market	market	NOUN
ajis02-1265	75	3	organization	organization	NOUN
ajis02-1265	75	4	(	(	PUNCT
ajis02-1265	75	5	fettke	fettke	NOUN
ajis02-1265	75	6	et	et	PROPN
ajis02-1265	75	7	al	al	PROPN
ajis02-1265	75	8	.	.	PROPN
ajis02-1265	75	9	,	,	PUNCT
ajis02-1265	75	10	2014	2014	NUM
ajis02-1265	75	11	)	)	PUNCT
ajis02-1265	75	12	.	.	PUNCT
ajis02-1265	76	1	political	political	ADJ
ajis02-1265	76	2	sensitivity	sensitivity	NOUN
ajis02-1265	76	3	highly	highly	ADV
ajis02-1265	76	4	sensitive	sensitive	ADJ
ajis02-1265	76	5	,	,	PUNCT
ajis02-1265	76	6	decisions	decision	NOUN
ajis02-1265	76	7	/	/	SYM
ajis02-1265	76	8	job	job	NOUN
ajis02-1265	76	9	security	security	NOUN
ajis02-1265	76	10	is	be	AUX
ajis02-1265	76	11	subject	subject	ADJ
ajis02-1265	76	12	to	to	ADP
ajis02-1265	76	13	public	public	ADJ
ajis02-1265	76	14	opinion	opinion	NOUN
ajis02-1265	76	15	.	.	PUNCT
ajis02-1265	77	1	plans	plan	NOUN
ajis02-1265	77	2	/	/	SYM
ajis02-1265	77	3	operations	operation	NOUN
ajis02-1265	77	4	are	be	AUX
ajis02-1265	77	5	influenced	influence	VERB
ajis02-1265	77	6	by	by	ADP
ajis02-1265	77	7	the	the	DET
ajis02-1265	77	8	election	election	NOUN
ajis02-1265	77	9	results	result	NOUN
ajis02-1265	77	10	.	.	PUNCT
ajis02-1265	78	1	changes	change	NOUN
ajis02-1265	78	2	in	in	ADP
ajis02-1265	78	3	political	political	ADJ
ajis02-1265	78	4	leadership	leadership	NOUN
ajis02-1265	78	5	determines	determine	VERB
ajis02-1265	78	6	the	the	DET
ajis02-1265	78	7	structure	structure	NOUN
ajis02-1265	78	8	and	and	CCONJ
ajis02-1265	78	9	nature	nature	NOUN
ajis02-1265	78	10	of	of	ADP
ajis02-1265	78	11	public	public	ADJ
ajis02-1265	78	12	administration	administration	NOUN
ajis02-1265	78	13	.	.	PUNCT
ajis02-1265	79	1	governments	government	NOUN
ajis02-1265	79	2	can	can	AUX
ajis02-1265	79	3	be	be	AUX
ajis02-1265	79	4	“	"	PUNCT
ajis02-1265	79	5	lobbied	lobby	VERB
ajis02-1265	79	6	”	"	PUNCT
ajis02-1265	79	7	.	.	PUNCT
ajis02-1265	80	1	partially	partially	ADV
ajis02-1265	80	2	sensitive	sensitive	ADJ
ajis02-1265	80	3	,	,	PUNCT
ajis02-1265	80	4	job	job	NOUN
ajis02-1265	80	5	security	security	NOUN
ajis02-1265	80	6	is	be	AUX
ajis02-1265	80	7	associated	associate	VERB
ajis02-1265	80	8	with	with	ADP
ajis02-1265	80	9	kpis	kpis	PROPN
ajis02-1265	80	10	.	.	PUNCT
ajis02-1265	81	1	plans	plan	NOUN
ajis02-1265	81	2	/	/	SYM
ajis02-1265	81	3	operations	operation	NOUN
ajis02-1265	81	4	are	be	AUX
ajis02-1265	81	5	influenced	influence	VERB
ajis02-1265	81	6	by	by	ADP
ajis02-1265	81	7	the	the	DET
ajis02-1265	81	8	ceo	ceo	PROPN
ajis02-1265	81	9	/	/	SYM
ajis02-1265	81	10	board	board	NOUN
ajis02-1265	81	11	of	of	ADP
ajis02-1265	81	12	directors	director	NOUN
ajis02-1265	81	13	.	.	PUNCT
ajis02-1265	82	1	organisational	organisational	ADJ
ajis02-1265	82	2	structure	structure	NOUN
ajis02-1265	82	3	is	be	AUX
ajis02-1265	82	4	impacted	impact	VERB
ajis02-1265	82	5	by	by	ADP
ajis02-1265	82	6	the	the	DET
ajis02-1265	82	7	corporate	corporate	ADJ
ajis02-1265	82	8	strategy	strategy	NOUN
ajis02-1265	82	9	.	.	PUNCT
ajis02-1265	83	1	organisations	organisation	NOUN
ajis02-1265	83	2	play	play	VERB
ajis02-1265	83	3	the	the	DET
ajis02-1265	83	4	role	role	NOUN
ajis02-1265	83	5	of	of	ADP
ajis02-1265	83	6	a	a	DET
ajis02-1265	83	7	lobby	lobby	NOUN
ajis02-1265	83	8	.	.	PUNCT
ajis02-1265	84	1	ecosystems	ecosystem	NOUN
ajis02-1265	84	2	whole	whole	ADJ
ajis02-1265	84	3	of	of	ADP
ajis02-1265	84	4	government	government	NOUN
ajis02-1265	84	5	/	/	SYM
ajis02-1265	84	6	egovernment	egovernment	NOUN
ajis02-1265	84	7	.	.	PUNCT
ajis02-1265	85	1	integrated	integrate	VERB
ajis02-1265	85	2	agencies	agency	NOUN
ajis02-1265	85	3	impacted	impact	VERB
ajis02-1265	85	4	by	by	ADP
ajis02-1265	85	5	jurisdictional	jurisdictional	ADJ
ajis02-1265	85	6	challenges	challenge	NOUN
ajis02-1265	85	7	and	and	CCONJ
ajis02-1265	85	8	public	public	ADJ
ajis02-1265	85	9	scrutiny	scrutiny	NOUN
ajis02-1265	85	10	.	.	PUNCT
ajis02-1265	86	1	large	large	ADJ
ajis02-1265	86	2	scale	scale	NOUN
ajis02-1265	86	3	onestop	onestop	ADJ
ajis02-1265	86	4	operations	operation	NOUN
ajis02-1265	86	5	.	.	PUNCT
ajis02-1265	87	1	multi	multi	ADJ
ajis02-1265	87	2	-	-	ADJ
ajis02-1265	87	3	level	level	ADJ
ajis02-1265	87	4	supply	supply	NOUN
ajis02-1265	87	5	chains	chain	NOUN
ajis02-1265	87	6	.	.	PUNCT
ajis02-1265	88	1	little	little	ADJ
ajis02-1265	88	2	impact	impact	NOUN
ajis02-1265	88	3	from	from	ADP
ajis02-1265	88	4	jurisdictional	jurisdictional	ADJ
ajis02-1265	88	5	issues	issue	NOUN
ajis02-1265	88	6	.	.	PUNCT
ajis02-1265	89	1	supported	support	VERB
ajis02-1265	89	2	by	by	ADP
ajis02-1265	89	3	contacts	contact	NOUN
ajis02-1265	89	4	.	.	PUNCT
ajis02-1265	90	1	budget	budget	NOUN
ajis02-1265	90	2	cycle	cycle	NOUN
ajis02-1265	90	3	complexities	complexity	NOUN
ajis02-1265	90	4	governments	government	NOUN
ajis02-1265	90	5	are	be	AUX
ajis02-1265	90	6	the	the	DET
ajis02-1265	90	7	largest	large	ADJ
ajis02-1265	90	8	spending	spending	NOUN
ajis02-1265	90	9	entity	entity	NOUN
ajis02-1265	90	10	in	in	ADP
ajis02-1265	90	11	a	a	DET
ajis02-1265	90	12	country	country	NOUN
ajis02-1265	90	13	.	.	PUNCT
ajis02-1265	91	1	budget	budget	NOUN
ajis02-1265	91	2	process	process	NOUN
ajis02-1265	91	3	is	be	AUX
ajis02-1265	91	4	highly	highly	ADV
ajis02-1265	91	5	complex	complex	ADJ
ajis02-1265	91	6	,	,	PUNCT
ajis02-1265	91	7	involves	involve	VERB
ajis02-1265	91	8	multiple	multiple	ADJ
ajis02-1265	91	9	agencies	agency	NOUN
ajis02-1265	91	10	and	and	CCONJ
ajis02-1265	91	11	activities	activity	NOUN
ajis02-1265	91	12	governed	govern	VERB
ajis02-1265	91	13	by	by	ADP
ajis02-1265	91	14	the	the	DET
ajis02-1265	91	15	law	law	NOUN
ajis02-1265	91	16	.	.	PUNCT
ajis02-1265	92	1	budgets	budget	NOUN
ajis02-1265	92	2	comes	come	VERB
ajis02-1265	92	3	under	under	ADP
ajis02-1265	92	4	heavy	heavy	ADJ
ajis02-1265	92	5	public	public	ADJ
ajis02-1265	92	6	scrutiny	scrutiny	NOUN
ajis02-1265	92	7	.	.	PUNCT
ajis02-1265	93	1	budget	budget	NOUN
ajis02-1265	93	2	process	process	NOUN
ajis02-1265	93	3	is	be	AUX
ajis02-1265	93	4	relatively	relatively	ADV
ajis02-1265	93	5	simple	simple	ADJ
ajis02-1265	93	6	,	,	PUNCT
ajis02-1265	93	7	involves	involve	VERB
ajis02-1265	93	8	functional	functional	ADJ
ajis02-1265	93	9	managers	manager	NOUN
ajis02-1265	93	10	.	.	PUNCT
ajis02-1265	94	1	approved	approve	VERB
ajis02-1265	94	2	by	by	ADP
ajis02-1265	94	3	the	the	DET
ajis02-1265	94	4	ceo	ceo	PROPN
ajis02-1265	94	5	/	/	SYM
ajis02-1265	94	6	board	board	NOUN
ajis02-1265	94	7	of	of	ADP
ajis02-1265	94	8	directors	director	NOUN
ajis02-1265	94	9	with	with	ADP
ajis02-1265	94	10	little	little	ADJ
ajis02-1265	94	11	or	or	CCONJ
ajis02-1265	94	12	no	no	PRON
ajis02-1265	94	13	public	public	ADJ
ajis02-1265	94	14	scrutiny	scrutiny	NOUN
ajis02-1265	94	15	.	.	PUNCT
ajis02-1265	95	1	information	information	NOUN
ajis02-1265	95	2	exchange	exchange	NOUN
ajis02-1265	95	3	citizens	citizen	NOUN
ajis02-1265	95	4	interact	interact	VERB
ajis02-1265	95	5	with	with	ADP
ajis02-1265	95	6	government	government	NOUN
ajis02-1265	95	7	on	on	ADP
ajis02-1265	95	8	multiple	multiple	ADJ
ajis02-1265	95	9	platforms	platform	NOUN
ajis02-1265	95	10	and	and	CCONJ
ajis02-1265	95	11	for	for	ADP
ajis02-1265	95	12	a	a	DET
ajis02-1265	95	13	variety	variety	NOUN
ajis02-1265	95	14	of	of	ADP
ajis02-1265	95	15	citizens	citizen	NOUN
ajis02-1265	95	16	’	’	PART
ajis02-1265	95	17	information	information	NOUN
ajis02-1265	95	18	requirements	requirement	NOUN
ajis02-1265	95	19	.	.	PUNCT
ajis02-1265	96	1	information	information	NOUN
ajis02-1265	96	2	needs	need	NOUN
ajis02-1265	96	3	may	may	AUX
ajis02-1265	96	4	involve	involve	VERB
ajis02-1265	96	5	multiple	multiple	ADJ
ajis02-1265	96	6	government	government	NOUN
ajis02-1265	96	7	agencies	agency	NOUN
ajis02-1265	96	8	.	.	PUNCT
ajis02-1265	97	1	provision	provision	NOUN
ajis02-1265	97	2	of	of	ADP
ajis02-1265	97	3	information	information	NOUN
ajis02-1265	97	4	is	be	AUX
ajis02-1265	97	5	a	a	DET
ajis02-1265	97	6	prime	prime	ADJ
ajis02-1265	97	7	responsibility	responsibility	NOUN
ajis02-1265	97	8	.	.	PUNCT
ajis02-1265	98	1	customers	customer	NOUN
ajis02-1265	98	2	’	’	PART
ajis02-1265	98	3	interaction	interaction	NOUN
ajis02-1265	98	4	with	with	ADP
ajis02-1265	98	5	an	an	DET
ajis02-1265	98	6	organisation	organisation	NOUN
ajis02-1265	98	7	is	be	AUX
ajis02-1265	98	8	limited	limit	VERB
ajis02-1265	98	9	to	to	ADP
ajis02-1265	98	10	the	the	DET
ajis02-1265	98	11	nature	nature	NOUN
ajis02-1265	98	12	of	of	ADP
ajis02-1265	98	13	transaction	transaction	NOUN
ajis02-1265	98	14	.	.	PUNCT
ajis02-1265	99	1	little	little	ADJ
ajis02-1265	99	2	or	or	CCONJ
ajis02-1265	99	3	no	no	PRON
ajis02-1265	99	4	focus	focus	NOUN
ajis02-1265	99	5	on	on	ADP
ajis02-1265	99	6	provision	provision	NOUN
ajis02-1265	99	7	of	of	ADP
ajis02-1265	99	8	information	information	NOUN
ajis02-1265	99	9	.	.	PUNCT
ajis02-1265	100	1	regulatory	regulatory	ADJ
ajis02-1265	100	2	society	society	NOUN
ajis02-1265	100	3	governments	government	NOUN
ajis02-1265	100	4	are	be	AUX
ajis02-1265	100	5	the	the	DET
ajis02-1265	100	6	creators	creator	NOUN
ajis02-1265	100	7	and	and	CCONJ
ajis02-1265	100	8	enforcers	enforcer	NOUN
ajis02-1265	100	9	of	of	ADP
ajis02-1265	100	10	regulations	regulation	NOUN
ajis02-1265	100	11	.	.	PUNCT
ajis02-1265	101	1	regulations	regulation	NOUN
ajis02-1265	101	2	influence	influence	VERB
ajis02-1265	101	3	the	the	DET
ajis02-1265	101	4	economic	economic	ADJ
ajis02-1265	101	5	&	&	CCONJ
ajis02-1265	101	6	social	social	ADJ
ajis02-1265	101	7	groups	group	NOUN
ajis02-1265	101	8	.	.	PUNCT
ajis02-1265	102	1	organisations	organisation	NOUN
ajis02-1265	102	2	are	be	AUX
ajis02-1265	102	3	the	the	DET
ajis02-1265	102	4	user	user	NOUN
ajis02-1265	102	5	&	&	CCONJ
ajis02-1265	102	6	complainant	complainant	NOUN
ajis02-1265	102	7	of	of	ADP
ajis02-1265	102	8	regulations	regulation	NOUN
ajis02-1265	102	9	.	.	PUNCT
ajis02-1265	103	1	organisations	organisation	NOUN
ajis02-1265	103	2	’	'	PUNCT
ajis02-1265	103	3	operations	operation	NOUN
ajis02-1265	103	4	are	be	AUX
ajis02-1265	103	5	influenced	influence	VERB
ajis02-1265	103	6	by	by	ADP
ajis02-1265	103	7	regulations	regulation	NOUN
ajis02-1265	103	8	,	,	PUNCT
ajis02-1265	103	9	and	and	CCONJ
ajis02-1265	103	10	processes	process	NOUN
ajis02-1265	103	11	are	be	AUX
ajis02-1265	103	12	designed	design	VERB
ajis02-1265	103	13	to	to	PART
ajis02-1265	103	14	comply	comply	VERB
ajis02-1265	103	15	with	with	ADP
ajis02-1265	103	16	the	the	DET
ajis02-1265	103	17	regulations	regulation	NOUN
ajis02-1265	103	18	.	.	PUNCT
ajis02-1265	104	1	machinery	machinery	NOUN
ajis02-1265	104	2	of	of	ADP
ajis02-1265	104	3	government	government	NOUN
ajis02-1265	104	4	change	change	NOUN
ajis02-1265	104	5	administrative	administrative	ADJ
ajis02-1265	104	6	structure	structure	NOUN
ajis02-1265	104	7	depends	depend	VERB
ajis02-1265	104	8	on	on	ADP
ajis02-1265	104	9	the	the	DET
ajis02-1265	104	10	political	political	ADJ
ajis02-1265	104	11	manifesto	manifesto	NOUN
ajis02-1265	104	12	of	of	ADP
ajis02-1265	104	13	the	the	DET
ajis02-1265	104	14	political	political	ADJ
ajis02-1265	104	15	regime	regime	NOUN
ajis02-1265	104	16	.	.	PUNCT
ajis02-1265	105	1	impact	impact	NOUN
ajis02-1265	105	2	of	of	ADP
ajis02-1265	105	3	change	change	NOUN
ajis02-1265	105	4	is	be	AUX
ajis02-1265	105	5	complex	complex	ADJ
ajis02-1265	105	6	and	and	CCONJ
ajis02-1265	105	7	larger	large	ADJ
ajis02-1265	105	8	due	due	ADJ
ajis02-1265	105	9	to	to	ADP
ajis02-1265	105	10	multi	multi	ADJ
ajis02-1265	105	11	-	-	ADJ
ajis02-1265	105	12	stakeholder	stakeholder	ADJ
ajis02-1265	105	13	,	,	PUNCT
ajis02-1265	105	14	multi	multi	ADJ
ajis02-1265	105	15	-	-	ADJ
ajis02-1265	105	16	agency	agency	ADJ
ajis02-1265	105	17	inter	inter	NOUN
ajis02-1265	105	18	-	-	NOUN
ajis02-1265	105	19	dependencies	dependency	NOUN
ajis02-1265	105	20	.	.	PUNCT
ajis02-1265	106	1	administration	administration	NOUN
ajis02-1265	106	2	and	and	CCONJ
ajis02-1265	106	3	structural	structural	ADJ
ajis02-1265	106	4	changes	change	NOUN
ajis02-1265	106	5	depend	depend	VERB
ajis02-1265	106	6	on	on	ADP
ajis02-1265	106	7	the	the	DET
ajis02-1265	106	8	changes	change	NOUN
ajis02-1265	106	9	in	in	ADP
ajis02-1265	106	10	the	the	DET
ajis02-1265	106	11	boards	board	NOUN
ajis02-1265	106	12	,	,	PUNCT
ajis02-1265	106	13	and	and	CCONJ
ajis02-1265	106	14	competitive	competitive	ADJ
ajis02-1265	106	15	environment	environment	NOUN
ajis02-1265	106	16	.	.	PUNCT
ajis02-1265	107	1	australasian	australasian	ADJ
ajis02-1265	107	2	journal	journal	NOUN
ajis02-1265	107	3	of	of	ADP
ajis02-1265	107	4	information	information	NOUN
ajis02-1265	107	5	systems	system	NOUN
ajis02-1265	107	6	syed	sye	VERB
ajis02-1265	107	7	,	,	PUNCT
ajis02-1265	107	8	bandara	bandara	PROPN
ajis02-1265	107	9	,	,	PUNCT
ajis02-1265	107	10	french	french	PROPN
ajis02-1265	107	11	&	&	CCONJ
ajis02-1265	107	12	stewart	stewart	PROPN
ajis02-1265	107	13	2018	2018	NUM
ajis02-1265	107	14	,	,	PUNCT
ajis02-1265	107	15	vol	vol	NOUN
ajis02-1265	107	16	22	22	NUM
ajis02-1265	107	17	,	,	PUNCT
ajis02-1265	107	18	research	research	NOUN
ajis02-1265	107	19	article	article	NOUN
ajis02-1265	107	20	csf	csf	ADJ
ajis02-1265	107	21	of	of	ADP
ajis02-1265	107	22	bpm	bpm	NOUN
ajis02-1265	107	23	in	in	ADP
ajis02-1265	107	24	public	public	ADJ
ajis02-1265	107	25	sector	sector	NOUN
ajis02-1265	107	26	5	5	NUM
ajis02-1265	107	27	public	public	ADJ
ajis02-1265	107	28	sector	sector	NOUN
ajis02-1265	107	29	private	private	ADJ
ajis02-1265	107	30	sector	sector	NOUN
ajis02-1265	107	31	culture	culture	NOUN
ajis02-1265	107	32	driven	drive	VERB
ajis02-1265	107	33	by	by	ADP
ajis02-1265	107	34	rules	rule	NOUN
ajis02-1265	107	35	&	&	CCONJ
ajis02-1265	107	36	regulations	regulation	NOUN
ajis02-1265	107	37	,	,	PUNCT
ajis02-1265	107	38	hierarchical	hierarchical	ADJ
ajis02-1265	107	39	decision	decision	NOUN
ajis02-1265	107	40	making	make	VERB
ajis02-1265	107	41	processes	process	NOUN
ajis02-1265	107	42	,	,	PUNCT
ajis02-1265	107	43	inflexible	inflexible	ADJ
ajis02-1265	107	44	.	.	PUNCT
ajis02-1265	108	1	influenced	influence	VERB
ajis02-1265	108	2	by	by	ADP
ajis02-1265	108	3	political	political	ADJ
ajis02-1265	108	4	factors	factor	NOUN
ajis02-1265	108	5	.	.	PUNCT
ajis02-1265	109	1	little	little	ADJ
ajis02-1265	109	2	attention	attention	NOUN
ajis02-1265	109	3	to	to	ADP
ajis02-1265	109	4	innovation	innovation	NOUN
ajis02-1265	109	5	,	,	PUNCT
ajis02-1265	109	6	highly	highly	ADV
ajis02-1265	109	7	risk	risk	NOUN
ajis02-1265	109	8	-	-	PUNCT
ajis02-1265	109	9	averse	averse	ADJ
ajis02-1265	109	10	,	,	PUNCT
ajis02-1265	109	11	nonperformance	nonperformance	NOUN
ajis02-1265	109	12	oriented	orient	VERB
ajis02-1265	109	13	,	,	PUNCT
ajis02-1265	109	14	highly	highly	ADV
ajis02-1265	109	15	resistant	resistant	ADJ
ajis02-1265	109	16	to	to	PART
ajis02-1265	109	17	change	change	VERB
ajis02-1265	109	18	.	.	PUNCT
ajis02-1265	110	1	based	base	VERB
ajis02-1265	110	2	on	on	ADP
ajis02-1265	110	3	market	market	NOUN
ajis02-1265	110	4	factors	factor	NOUN
ajis02-1265	110	5	.	.	PUNCT
ajis02-1265	111	1	influenced	influence	VERB
ajis02-1265	111	2	by	by	ADP
ajis02-1265	111	3	customers	customer	NOUN
ajis02-1265	111	4	and	and	CCONJ
ajis02-1265	111	5	social	social	ADJ
ajis02-1265	111	6	changes	change	NOUN
ajis02-1265	111	7	.	.	PUNCT
ajis02-1265	112	1	rewards	reward	NOUN
ajis02-1265	112	2	and	and	CCONJ
ajis02-1265	112	3	performance	performance	NOUN
ajis02-1265	112	4	oriented	orient	VERB
ajis02-1265	112	5	,	,	PUNCT
ajis02-1265	112	6	flexible	flexible	ADJ
ajis02-1265	112	7	and	and	CCONJ
ajis02-1265	112	8	less	less	ADV
ajis02-1265	112	9	resistant	resistant	ADJ
ajis02-1265	112	10	to	to	PART
ajis02-1265	112	11	change	change	VERB
ajis02-1265	112	12	.	.	PUNCT
ajis02-1265	113	1	table	table	NOUN
ajis02-1265	113	2	1	1	NUM
ajis02-1265	113	3	:	:	PUNCT
ajis02-1265	113	4	differences	difference	NOUN
ajis02-1265	113	5	between	between	ADP
ajis02-1265	113	6	public	public	ADJ
ajis02-1265	113	7	and	and	CCONJ
ajis02-1265	113	8	private	private	ADJ
ajis02-1265	113	9	sector	sector	NOUN
ajis02-1265	113	10	(	(	PUNCT
ajis02-1265	113	11	constructed	construct	VERB
ajis02-1265	113	12	based	base	VERB
ajis02-1265	113	13	on	on	ADP
ajis02-1265	113	14	tregear	tregear	NOUN
ajis02-1265	113	15	and	and	CCONJ
ajis02-1265	113	16	jenkins	jenkin	NOUN
ajis02-1265	113	17	,	,	PUNCT
ajis02-1265	113	18	2007	2007	NUM
ajis02-1265	113	19	&	&	CCONJ
ajis02-1265	113	20	fettke	fettke	PROPN
ajis02-1265	113	21	et	et	PROPN
ajis02-1265	113	22	al	al	PROPN
ajis02-1265	113	23	.	.	PROPN
ajis02-1265	113	24	,	,	PUNCT
ajis02-1265	113	25	2014	2014	NUM
ajis02-1265	113	26	)	)	PUNCT
ajis02-1265	113	27	2.2	2.2	NUM
ajis02-1265	113	28	developed	develop	VERB
ajis02-1265	113	29	versus	versus	ADP
ajis02-1265	113	30	developing	develop	VERB
ajis02-1265	113	31	country	country	NOUN
ajis02-1265	113	32	context	context	NOUN
ajis02-1265	113	33	differences	difference	NOUN
ajis02-1265	113	34	and	and	CCONJ
ajis02-1265	113	35	similarities	similarity	NOUN
ajis02-1265	113	36	chen	chen	PROPN
ajis02-1265	113	37	,	,	PUNCT
ajis02-1265	113	38	chen	chen	PROPN
ajis02-1265	113	39	,	,	PUNCT
ajis02-1265	113	40	huang	huang	PROPN
ajis02-1265	113	41	,	,	PUNCT
ajis02-1265	113	42	and	and	CCONJ
ajis02-1265	113	43	ching	ching	PROPN
ajis02-1265	113	44	(	(	PUNCT
ajis02-1265	113	45	2006	2006	NUM
ajis02-1265	113	46	)	)	PUNCT
ajis02-1265	113	47	stated	state	VERB
ajis02-1265	113	48	that	that	SCONJ
ajis02-1265	113	49	national	national	ADJ
ajis02-1265	113	50	e	e	ADJ
ajis02-1265	113	51	-	-	NOUN
ajis02-1265	113	52	government	government	ADJ
ajis02-1265	113	53	infrastructure	infrastructure	NOUN
ajis02-1265	113	54	,	,	PUNCT
ajis02-1265	113	55	culture	culture	NOUN
ajis02-1265	113	56	,	,	PUNCT
ajis02-1265	113	57	and	and	CCONJ
ajis02-1265	113	58	society	society	NOUN
ajis02-1265	113	59	factors	factor	NOUN
ajis02-1265	113	60	are	be	AUX
ajis02-1265	113	61	different	different	ADJ
ajis02-1265	113	62	between	between	ADP
ajis02-1265	113	63	developed	develop	VERB
ajis02-1265	113	64	and	and	CCONJ
ajis02-1265	113	65	developing	develop	VERB
ajis02-1265	113	66	countries	country	NOUN
ajis02-1265	113	67	and	and	CCONJ
ajis02-1265	113	68	strongly	strongly	ADV
ajis02-1265	113	69	argued	argue	VERB
ajis02-1265	113	70	that	that	SCONJ
ajis02-1265	113	71	developing	develop	VERB
ajis02-1265	113	72	countries	country	NOUN
ajis02-1265	113	73	should	should	AUX
ajis02-1265	113	74	design	design	VERB
ajis02-1265	113	75	their	their	PRON
ajis02-1265	113	76	own	own	ADJ
ajis02-1265	113	77	e	e	NOUN
ajis02-1265	113	78	-	-	NOUN
ajis02-1265	113	79	government	government	NOUN
ajis02-1265	113	80	strategies	strategy	NOUN
ajis02-1265	113	81	based	base	VERB
ajis02-1265	113	82	on	on	ADP
ajis02-1265	113	83	their	their	PRON
ajis02-1265	113	84	unique	unique	ADJ
ajis02-1265	113	85	factors	factor	NOUN
ajis02-1265	113	86	instead	instead	ADV
ajis02-1265	113	87	of	of	ADP
ajis02-1265	113	88	adopting	adopt	VERB
ajis02-1265	113	89	the	the	DET
ajis02-1265	113	90	strategies	strategy	NOUN
ajis02-1265	113	91	of	of	ADP
ajis02-1265	113	92	the	the	DET
ajis02-1265	113	93	developed	develop	VERB
ajis02-1265	113	94	countries	country	NOUN
ajis02-1265	113	95	.	.	PUNCT
ajis02-1265	114	1	apart	apart	ADV
ajis02-1265	114	2	from	from	ADP
ajis02-1265	114	3	restrictions	restriction	NOUN
ajis02-1265	114	4	on	on	ADP
ajis02-1265	114	5	the	the	DET
ajis02-1265	114	6	technological	technological	ADJ
ajis02-1265	114	7	infrastructure	infrastructure	NOUN
ajis02-1265	114	8	and	and	CCONJ
ajis02-1265	114	9	financial	financial	ADJ
ajis02-1265	114	10	capabilities	capability	NOUN
ajis02-1265	114	11	needed	need	VERB
ajis02-1265	114	12	for	for	ADP
ajis02-1265	114	13	e	e	NOUN
ajis02-1265	114	14	-	-	NOUN
ajis02-1265	114	15	government	government	NOUN
ajis02-1265	114	16	,	,	PUNCT
ajis02-1265	114	17	developing	develop	VERB
ajis02-1265	114	18	countries	country	NOUN
ajis02-1265	114	19	are	be	AUX
ajis02-1265	114	20	constrained	constrain	VERB
ajis02-1265	114	21	with	with	ADP
ajis02-1265	114	22	competencies	competency	NOUN
ajis02-1265	114	23	and	and	CCONJ
ajis02-1265	114	24	know	know	NOUN
ajis02-1265	114	25	-	-	PUNCT
ajis02-1265	114	26	how	how	NOUN
ajis02-1265	114	27	to	to	PART
ajis02-1265	114	28	develop	develop	VERB
ajis02-1265	114	29	robust	robust	ADJ
ajis02-1265	114	30	strategies	strategy	NOUN
ajis02-1265	114	31	for	for	ADP
ajis02-1265	114	32	developing	develop	VERB
ajis02-1265	114	33	and	and	CCONJ
ajis02-1265	114	34	supporting	support	VERB
ajis02-1265	114	35	government	government	NOUN
ajis02-1265	114	36	improvement	improvement	NOUN
ajis02-1265	114	37	initiatives	initiative	NOUN
ajis02-1265	114	38	(	(	PUNCT
ajis02-1265	114	39	chen	chen	PROPN
ajis02-1265	114	40	et	et	PROPN
ajis02-1265	114	41	al	al	PROPN
ajis02-1265	114	42	.	.	PROPN
ajis02-1265	114	43	,	,	PUNCT
ajis02-1265	114	44	2006	2006	NUM
ajis02-1265	114	45	)	)	PUNCT
ajis02-1265	114	46	.	.	PUNCT
ajis02-1265	115	1	bin	bin	PROPN
ajis02-1265	115	2	taher	taher	PROPN
ajis02-1265	115	3	,	,	PUNCT
ajis02-1265	115	4	krotov	krotov	NOUN
ajis02-1265	115	5	,	,	PUNCT
ajis02-1265	115	6	and	and	CCONJ
ajis02-1265	115	7	silva	silva	NOUN
ajis02-1265	115	8	(	(	PUNCT
ajis02-1265	115	9	2015	2015	NUM
ajis02-1265	115	10	)	)	PUNCT
ajis02-1265	115	11	argued	argue	VERB
ajis02-1265	115	12	that	that	SCONJ
ajis02-1265	115	13	the	the	DET
ajis02-1265	115	14	models	model	NOUN
ajis02-1265	115	15	and	and	CCONJ
ajis02-1265	115	16	experience	experience	NOUN
ajis02-1265	115	17	of	of	ADP
ajis02-1265	115	18	developed	develop	VERB
ajis02-1265	115	19	countries	country	NOUN
ajis02-1265	115	20	can	can	AUX
ajis02-1265	115	21	not	not	PART
ajis02-1265	115	22	be	be	AUX
ajis02-1265	115	23	directly	directly	ADV
ajis02-1265	115	24	applied	apply	VERB
ajis02-1265	115	25	in	in	ADP
ajis02-1265	115	26	developing	develop	VERB
ajis02-1265	115	27	countries	country	NOUN
ajis02-1265	115	28	due	due	ADJ
ajis02-1265	115	29	to	to	ADP
ajis02-1265	115	30	various	various	ADJ
ajis02-1265	115	31	socio	socio	NOUN
ajis02-1265	115	32	-	-	PUNCT
ajis02-1265	115	33	economic	economic	ADJ
ajis02-1265	115	34	and	and	CCONJ
ajis02-1265	115	35	cultural	cultural	ADJ
ajis02-1265	115	36	differences	difference	NOUN
ajis02-1265	115	37	.	.	PUNCT
ajis02-1265	116	1	the	the	DET
ajis02-1265	116	2	key	key	ADJ
ajis02-1265	116	3	differences	difference	NOUN
ajis02-1265	116	4	between	between	ADP
ajis02-1265	116	5	developed	develop	VERB
ajis02-1265	116	6	and	and	CCONJ
ajis02-1265	116	7	developing	develop	VERB
ajis02-1265	116	8	countries	country	NOUN
ajis02-1265	116	9	as	as	SCONJ
ajis02-1265	116	10	summarised	summarise	VERB
ajis02-1265	116	11	by	by	ADP
ajis02-1265	116	12	chen	chen	PROPN
ajis02-1265	116	13	et	et	PROPN
ajis02-1265	116	14	al	al	PROPN
ajis02-1265	116	15	.	.	PROPN
ajis02-1265	116	16	(	(	PUNCT
ajis02-1265	116	17	2006	2006	NUM
ajis02-1265	116	18	,	,	PUNCT
ajis02-1265	116	19	p.	p.	NOUN
ajis02-1265	116	20	27	27	NUM
ajis02-1265	116	21	)	)	PUNCT
ajis02-1265	116	22	are	be	AUX
ajis02-1265	116	23	presented	present	VERB
ajis02-1265	116	24	in	in	ADP
ajis02-1265	116	25	table	table	NOUN
ajis02-1265	116	26	2	2	NUM
ajis02-1265	116	27	.	.	PUNCT
ajis02-1265	117	1	these	these	PRON
ajis02-1265	117	2	are	be	AUX
ajis02-1265	117	3	broad	broad	ADJ
ajis02-1265	117	4	,	,	PUNCT
ajis02-1265	117	5	generic	generic	ADJ
ajis02-1265	117	6	differences	difference	NOUN
ajis02-1265	117	7	and	and	CCONJ
ajis02-1265	117	8	the	the	DET
ajis02-1265	117	9	degree	degree	NOUN
ajis02-1265	117	10	of	of	ADP
ajis02-1265	117	11	the	the	DET
ajis02-1265	117	12	existence	existence	NOUN
ajis02-1265	117	13	of	of	ADP
ajis02-1265	117	14	these	these	DET
ajis02-1265	117	15	characteristics	characteristic	NOUN
ajis02-1265	117	16	can	can	AUX
ajis02-1265	117	17	vary	vary	VERB
ajis02-1265	117	18	from	from	ADP
ajis02-1265	117	19	country	country	NOUN
ajis02-1265	117	20	to	to	ADP
ajis02-1265	117	21	country	country	NOUN
ajis02-1265	117	22	within	within	ADP
ajis02-1265	117	23	both	both	CCONJ
ajis02-1265	117	24	the	the	DET
ajis02-1265	117	25	developed	developed	ADJ
ajis02-1265	117	26	or	or	CCONJ
ajis02-1265	117	27	developing	develop	VERB
ajis02-1265	117	28	groups	group	NOUN
ajis02-1265	117	29	.	.	PUNCT
ajis02-1265	118	1	nevertheless	nevertheless	ADV
ajis02-1265	118	2	,	,	PUNCT
ajis02-1265	118	3	it	it	PRON
ajis02-1265	118	4	does	do	AUX
ajis02-1265	118	5	give	give	VERB
ajis02-1265	118	6	a	a	DET
ajis02-1265	118	7	broad	broad	ADJ
ajis02-1265	118	8	and	and	CCONJ
ajis02-1265	118	9	summary	summary	NOUN
ajis02-1265	118	10	synopsis	synopsis	NOUN
ajis02-1265	118	11	on	on	ADP
ajis02-1265	118	12	how	how	SCONJ
ajis02-1265	118	13	the	the	DET
ajis02-1265	118	14	developing	develop	VERB
ajis02-1265	118	15	and	and	CCONJ
ajis02-1265	118	16	developed	developed	ADJ
ajis02-1265	118	17	countries	country	NOUN
ajis02-1265	118	18	may	may	AUX
ajis02-1265	118	19	differ	differ	VERB
ajis02-1265	118	20	.	.	PUNCT
ajis02-1265	119	1	developed	develop	VERB
ajis02-1265	119	2	countries	country	NOUN
ajis02-1265	119	3	developing	develop	VERB
ajis02-1265	119	4	countries	country	NOUN
ajis02-1265	119	5	history	history	NOUN
ajis02-1265	119	6	and	and	CCONJ
ajis02-1265	119	7	culture	culture	NOUN
ajis02-1265	119	8	•	•	NOUN
ajis02-1265	119	9	government	government	NOUN
ajis02-1265	119	10	and	and	CCONJ
ajis02-1265	119	11	economy	economy	NOUN
ajis02-1265	119	12	developed	develop	VERB
ajis02-1265	119	13	early	early	ADV
ajis02-1265	119	14	,	,	PUNCT
ajis02-1265	119	15	immediately	immediately	ADV
ajis02-1265	119	16	after	after	ADP
ajis02-1265	119	17	independence	independence	NOUN
ajis02-1265	119	18	.	.	PUNCT
ajis02-1265	120	1	•	•	NUM
ajis02-1265	120	2	economy	economy	NOUN
ajis02-1265	120	3	growing	grow	VERB
ajis02-1265	120	4	at	at	ADP
ajis02-1265	120	5	a	a	DET
ajis02-1265	120	6	constant	constant	ADJ
ajis02-1265	120	7	rate	rate	NOUN
ajis02-1265	120	8	,	,	PUNCT
ajis02-1265	120	9	productivity	productivity	NOUN
ajis02-1265	120	10	increasing	increasing	NOUN
ajis02-1265	120	11	,	,	PUNCT
ajis02-1265	120	12	high	high	ADJ
ajis02-1265	120	13	standard	standard	NOUN
ajis02-1265	120	14	of	of	ADP
ajis02-1265	120	15	living	living	NOUN
ajis02-1265	120	16	.	.	PUNCT
ajis02-1265	121	1	•	•	NUM
ajis02-1265	121	2	relatively	relatively	ADV
ajis02-1265	121	3	long	long	ADJ
ajis02-1265	121	4	history	history	NOUN
ajis02-1265	121	5	of	of	ADP
ajis02-1265	121	6	democracy	democracy	NOUN
ajis02-1265	121	7	and	and	CCONJ
ajis02-1265	121	8	more	more	ADV
ajis02-1265	121	9	transparent	transparent	ADJ
ajis02-1265	121	10	government	government	NOUN
ajis02-1265	121	11	policies	policy	NOUN
ajis02-1265	121	12	and	and	CCONJ
ajis02-1265	121	13	rules	rule	NOUN
ajis02-1265	121	14	.	.	PUNCT
ajis02-1265	122	1	•	•	NUM
ajis02-1265	122	2	government	government	NOUN
ajis02-1265	122	3	usually	usually	ADV
ajis02-1265	122	4	not	not	PART
ajis02-1265	122	5	specifically	specifically	ADV
ajis02-1265	122	6	defined	define	VERB
ajis02-1265	122	7	.	.	PUNCT
ajis02-1265	123	1	•	•	NUM
ajis02-1265	123	2	economy	economy	NOUN
ajis02-1265	123	3	not	not	PART
ajis02-1265	123	4	growing	grow	VERB
ajis02-1265	123	5	or	or	CCONJ
ajis02-1265	123	6	increasing	increase	VERB
ajis02-1265	123	7	in	in	ADP
ajis02-1265	123	8	productivity	productivity	NOUN
ajis02-1265	123	9	;	;	PUNCT
ajis02-1265	123	10	low	low	ADJ
ajis02-1265	123	11	standard	standard	NOUN
ajis02-1265	123	12	of	of	ADP
ajis02-1265	123	13	living	living	NOUN
ajis02-1265	123	14	.	.	PUNCT
ajis02-1265	124	1	•	•	NUM
ajis02-1265	124	2	relatively	relatively	ADV
ajis02-1265	124	3	short	short	ADJ
ajis02-1265	124	4	history	history	NOUN
ajis02-1265	124	5	of	of	ADP
ajis02-1265	124	6	democracy	democracy	NOUN
ajis02-1265	124	7	and	and	CCONJ
ajis02-1265	124	8	less	less	ADV
ajis02-1265	124	9	transparent	transparent	ADJ
ajis02-1265	124	10	government	government	NOUN
ajis02-1265	124	11	policies	policy	NOUN
ajis02-1265	124	12	and	and	CCONJ
ajis02-1265	124	13	rules	rule	NOUN
ajis02-1265	124	14	.	.	PUNCT
ajis02-1265	125	1	technical	technical	ADJ
ajis02-1265	125	2	staff	staff	NOUN
ajis02-1265	125	3	•	•	ADV
ajis02-1265	125	4	has	have	VERB
ajis02-1265	125	5	a	a	DET
ajis02-1265	125	6	current	current	ADJ
ajis02-1265	125	7	staff	staff	NOUN
ajis02-1265	125	8	,	,	PUNCT
ajis02-1265	125	9	needs	need	VERB
ajis02-1265	125	10	to	to	PART
ajis02-1265	125	11	increase	increase	VERB
ajis02-1265	125	12	technical	technical	ADJ
ajis02-1265	125	13	abilities	ability	NOUN
ajis02-1265	125	14	and	and	CCONJ
ajis02-1265	125	15	hire	hire	VERB
ajis02-1265	125	16	younger	young	ADJ
ajis02-1265	125	17	professionals	professional	NOUN
ajis02-1265	125	18	.	.	PUNCT
ajis02-1265	126	1	•	•	NUM
ajis02-1265	126	2	has	have	AUX
ajis02-1265	126	3	outsourcing	outsource	VERB
ajis02-1265	126	4	abilities	ability	NOUN
ajis02-1265	126	5	and	and	CCONJ
ajis02-1265	126	6	financial	financial	ADJ
ajis02-1265	126	7	resources	resource	NOUN
ajis02-1265	126	8	to	to	PART
ajis02-1265	126	9	outsource	outsource	VERB
ajis02-1265	126	10	;	;	PUNCT
ajis02-1265	126	11	and	and	CCONJ
ajis02-1265	126	12	staff	staff	NOUN
ajis02-1265	126	13	are	be	AUX
ajis02-1265	126	14	able	able	ADJ
ajis02-1265	126	15	to	to	PART
ajis02-1265	126	16	•	•	VERB
ajis02-1265	126	17	does	do	AUX
ajis02-1265	126	18	not	not	PART
ajis02-1265	126	19	have	have	VERB
ajis02-1265	126	20	staff	staff	NOUN
ajis02-1265	126	21	with	with	ADP
ajis02-1265	126	22	dedicated	dedicated	ADJ
ajis02-1265	126	23	technical	technical	ADJ
ajis02-1265	126	24	skills	skill	NOUN
ajis02-1265	126	25	,	,	PUNCT
ajis02-1265	126	26	or	or	CCONJ
ajis02-1265	126	27	has	have	VERB
ajis02-1265	126	28	very	very	ADV
ajis02-1265	126	29	limited	limited	ADJ
ajis02-1265	126	30	inhouse	inhouse	NOUN
ajis02-1265	126	31	staff	staff	NOUN
ajis02-1265	126	32	.	.	PUNCT
ajis02-1265	126	33	•	•	NUM
ajis02-1265	126	34	does	do	AUX
ajis02-1265	126	35	not	not	PART
ajis02-1265	126	36	have	have	VERB
ajis02-1265	126	37	local	local	ADJ
ajis02-1265	126	38	outsourcing	outsourcing	NOUN
ajis02-1265	126	39	abilities	ability	NOUN
ajis02-1265	126	40	and	and	CCONJ
ajis02-1265	126	41	rarely	rarely	ADV
ajis02-1265	126	42	has	have	VERB
ajis02-1265	126	43	the	the	DET
ajis02-1265	126	44	financial	financial	ADJ
ajis02-1265	126	45	ability	ability	NOUN
ajis02-1265	126	46	to	to	PART
ajis02-1265	126	47	outsource	outsource	VERB
ajis02-1265	126	48	;	;	PUNCT
ajis02-1265	126	49	current	current	ADJ
ajis02-1265	126	50	staff	staff	NOUN
ajis02-1265	126	51	may	may	AUX
ajis02-1265	126	52	be	be	AUX
ajis02-1265	126	53	unable	unable	ADJ
ajis02-1265	126	54	to	to	PART
ajis02-1265	126	55	define	define	VERB
ajis02-1265	126	56	specific	specific	ADJ
ajis02-1265	126	57	requirements	requirement	NOUN
ajis02-1265	126	58	.	.	PUNCT
ajis02-1265	127	1	australasian	australasian	ADJ
ajis02-1265	127	2	journal	journal	NOUN
ajis02-1265	127	3	of	of	ADP
ajis02-1265	127	4	information	information	NOUN
ajis02-1265	127	5	systems	system	NOUN
ajis02-1265	127	6	syed	sye	VERB
ajis02-1265	127	7	,	,	PUNCT
ajis02-1265	127	8	bandara	bandara	PROPN
ajis02-1265	127	9	,	,	PUNCT
ajis02-1265	127	10	french	french	PROPN
ajis02-1265	127	11	&	&	CCONJ
ajis02-1265	127	12	stewart	stewart	PROPN
ajis02-1265	127	13	2018	2018	NUM
ajis02-1265	127	14	,	,	PUNCT
ajis02-1265	127	15	vol	vol	NOUN
ajis02-1265	127	16	22	22	NUM
ajis02-1265	127	17	,	,	PUNCT
ajis02-1265	127	18	research	research	NOUN
ajis02-1265	127	19	article	article	NOUN
ajis02-1265	127	20	csf	csf	ADJ
ajis02-1265	127	21	of	of	ADP
ajis02-1265	127	22	bpm	bpm	NOUN
ajis02-1265	127	23	in	in	ADP
ajis02-1265	127	24	public	public	ADJ
ajis02-1265	127	25	sector	sector	NOUN
ajis02-1265	127	26	6	6	NUM
ajis02-1265	127	27	developed	develop	VERB
ajis02-1265	127	28	countries	country	NOUN
ajis02-1265	127	29	developing	develop	VERB
ajis02-1265	127	30	countries	country	NOUN
ajis02-1265	127	31	define	define	VERB
ajis02-1265	127	32	requirements	requirement	NOUN
ajis02-1265	127	33	for	for	ADP
ajis02-1265	127	34	development	development	NOUN
ajis02-1265	127	35	.	.	PUNCT
ajis02-1265	128	1	infrastructure	infrastructure	NOUN
ajis02-1265	128	2	•	•	ADP
ajis02-1265	128	3	good	good	ADJ
ajis02-1265	128	4	current	current	ADJ
ajis02-1265	128	5	infrastructure	infrastructure	NOUN
ajis02-1265	128	6	.	.	PUNCT
ajis02-1265	129	1	•	•	NUM
ajis02-1265	129	2	high	high	ADJ
ajis02-1265	129	3	internet	internet	NOUN
ajis02-1265	129	4	access	access	NOUN
ajis02-1265	129	5	for	for	ADP
ajis02-1265	129	6	employees	employee	NOUN
ajis02-1265	129	7	and	and	CCONJ
ajis02-1265	129	8	citizens	citizen	NOUN
ajis02-1265	129	9	.	.	PUNCT
ajis02-1265	130	1	•	•	NUM
ajis02-1265	130	2	current	current	ADJ
ajis02-1265	130	3	infrastructure	infrastructure	NOUN
ajis02-1265	130	4	is	be	AUX
ajis02-1265	130	5	weak	weak	ADJ
ajis02-1265	130	6	.	.	PUNCT
ajis02-1265	131	1	•	•	NUM
ajis02-1265	131	2	low	low	ADJ
ajis02-1265	131	3	internet	internet	NOUN
ajis02-1265	131	4	access	access	NOUN
ajis02-1265	131	5	for	for	ADP
ajis02-1265	131	6	employees	employee	NOUN
ajis02-1265	131	7	and	and	CCONJ
ajis02-1265	131	8	citizens	citizen	NOUN
ajis02-1265	131	9	.	.	PUNCT
ajis02-1265	132	1	citizens	citizen	NOUN
ajis02-1265	132	2	•	•	VERB
ajis02-1265	132	3	high	high	ADJ
ajis02-1265	132	4	internet	internet	NOUN
ajis02-1265	132	5	access	access	NOUN
ajis02-1265	132	6	and	and	CCONJ
ajis02-1265	132	7	computer	computer	NOUN
ajis02-1265	132	8	literacy	literacy	NOUN
ajis02-1265	132	9	;	;	PUNCT
ajis02-1265	132	10	still	still	ADV
ajis02-1265	132	11	has	have	VERB
ajis02-1265	132	12	digital	digital	ADJ
ajis02-1265	132	13	divide	divide	NOUN
ajis02-1265	132	14	and	and	CCONJ
ajis02-1265	132	15	privacy	privacy	NOUN
ajis02-1265	132	16	issues	issue	NOUN
ajis02-1265	132	17	.	.	PUNCT
ajis02-1265	133	1	•	•	NUM
ajis02-1265	133	2	relatively	relatively	ADV
ajis02-1265	133	3	more	more	ADV
ajis02-1265	133	4	experienced	experienced	ADJ
ajis02-1265	133	5	in	in	ADP
ajis02-1265	133	6	democratic	democratic	ADJ
ajis02-1265	133	7	systems	system	NOUN
ajis02-1265	133	8	and	and	CCONJ
ajis02-1265	133	9	more	more	ADV
ajis02-1265	133	10	actively	actively	ADV
ajis02-1265	133	11	participate	participate	VERB
ajis02-1265	133	12	in	in	ADP
ajis02-1265	133	13	governmental	governmental	ADJ
ajis02-1265	133	14	policy	policy	NOUN
ajis02-1265	133	15	-	-	PUNCT
ajis02-1265	133	16	making	make	VERB
ajis02-1265	133	17	processes	process	NOUN
ajis02-1265	133	18	.	.	PUNCT
ajis02-1265	134	1	•	•	NUM
ajis02-1265	134	2	low	low	ADJ
ajis02-1265	134	3	internet	internet	NOUN
ajis02-1265	134	4	access	access	NOUN
ajis02-1265	134	5	and	and	CCONJ
ajis02-1265	134	6	citizens	citizen	NOUN
ajis02-1265	134	7	are	be	AUX
ajis02-1265	134	8	reluctant	reluctant	ADJ
ajis02-1265	134	9	to	to	PART
ajis02-1265	134	10	trust	trust	VERB
ajis02-1265	134	11	online	online	ADJ
ajis02-1265	134	12	services	service	NOUN
ajis02-1265	134	13	;	;	PUNCT
ajis02-1265	134	14	few	few	ADJ
ajis02-1265	134	15	citizens	citizen	NOUN
ajis02-1265	134	16	know	know	VERB
ajis02-1265	134	17	how	how	SCONJ
ajis02-1265	134	18	to	to	PART
ajis02-1265	134	19	operate	operate	VERB
ajis02-1265	134	20	computers	computer	NOUN
ajis02-1265	134	21	.	.	PUNCT
ajis02-1265	135	1	•	•	NUM
ajis02-1265	135	2	relatively	relatively	ADV
ajis02-1265	135	3	less	less	ADV
ajis02-1265	135	4	experienced	experienced	ADJ
ajis02-1265	135	5	in	in	ADP
ajis02-1265	135	6	democratic	democratic	ADJ
ajis02-1265	135	7	systems	system	NOUN
ajis02-1265	135	8	and	and	CCONJ
ajis02-1265	135	9	less	less	ADV
ajis02-1265	135	10	actively	actively	ADV
ajis02-1265	135	11	participate	participate	VERB
ajis02-1265	135	12	in	in	ADP
ajis02-1265	135	13	governmental	governmental	ADJ
ajis02-1265	135	14	policy	policy	NOUN
ajis02-1265	135	15	-	-	PUNCT
ajis02-1265	135	16	making	make	VERB
ajis02-1265	135	17	processes	process	NOUN
ajis02-1265	135	18	.	.	PUNCT
ajis02-1265	136	1	government	government	NOUN
ajis02-1265	136	2	officers	officer	NOUN
ajis02-1265	136	3	•	•	ADV
ajis02-1265	136	4	decent	decent	ADJ
ajis02-1265	136	5	computer	computer	NOUN
ajis02-1265	136	6	literacy	literacy	NOUN
ajis02-1265	136	7	and	and	CCONJ
ajis02-1265	136	8	dedication	dedication	NOUN
ajis02-1265	136	9	of	of	ADP
ajis02-1265	136	10	resources	resource	NOUN
ajis02-1265	136	11	;	;	PUNCT
ajis02-1265	136	12	many	many	ADJ
ajis02-1265	136	13	do	do	AUX
ajis02-1265	136	14	not	not	PART
ajis02-1265	136	15	place	place	VERB
ajis02-1265	136	16	e	e	NOUN
ajis02-1265	136	17	-	-	NOUN
ajis02-1265	136	18	government	government	NOUN
ajis02-1265	136	19	at	at	ADP
ajis02-1265	136	20	a	a	DET
ajis02-1265	136	21	high	high	ADJ
ajis02-1265	136	22	priority	priority	NOUN
ajis02-1265	136	23	.	.	PUNCT
ajis02-1265	137	1	•	•	NUM
ajis02-1265	137	2	low	low	ADJ
ajis02-1265	137	3	computer	computer	NOUN
ajis02-1265	137	4	literature	literature	NOUN
ajis02-1265	137	5	and	and	CCONJ
ajis02-1265	137	6	dedication	dedication	NOUN
ajis02-1265	137	7	of	of	ADP
ajis02-1265	137	8	resources	resource	NOUN
ajis02-1265	137	9	;	;	PUNCT
ajis02-1265	137	10	many	many	ADJ
ajis02-1265	137	11	do	do	AUX
ajis02-1265	137	12	not	not	PART
ajis02-1265	137	13	place	place	VERB
ajis02-1265	137	14	egovernment	egovernment	NOUN
ajis02-1265	137	15	at	at	ADP
ajis02-1265	137	16	a	a	DET
ajis02-1265	137	17	high	high	ADJ
ajis02-1265	137	18	priority	priority	NOUN
ajis02-1265	137	19	due	due	ADP
ajis02-1265	137	20	to	to	ADP
ajis02-1265	137	21	lack	lack	NOUN
ajis02-1265	137	22	of	of	ADP
ajis02-1265	137	23	knowledge	knowledge	NOUN
ajis02-1265	137	24	on	on	ADP
ajis02-1265	137	25	the	the	DET
ajis02-1265	137	26	issue	issue	NOUN
ajis02-1265	137	27	.	.	PUNCT
ajis02-1265	138	1	table	table	NOUN
ajis02-1265	138	2	2	2	NUM
ajis02-1265	138	3	:	:	PUNCT
ajis02-1265	138	4	key	key	ADJ
ajis02-1265	138	5	differences	difference	NOUN
ajis02-1265	138	6	between	between	ADP
ajis02-1265	138	7	developed	develop	VERB
ajis02-1265	138	8	and	and	CCONJ
ajis02-1265	138	9	developing	develop	VERB
ajis02-1265	138	10	countries	country	NOUN
ajis02-1265	138	11	(	(	PUNCT
ajis02-1265	138	12	extracted	extract	VERB
ajis02-1265	138	13	from	from	ADP
ajis02-1265	138	14	chen	chen	PROPN
ajis02-1265	138	15	et	et	PROPN
ajis02-1265	138	16	al	al	PROPN
ajis02-1265	138	17	.	.	PROPN
ajis02-1265	139	1	(	(	PUNCT
ajis02-1265	139	2	2006	2006	NUM
ajis02-1265	139	3	,	,	PUNCT
ajis02-1265	139	4	p.	p.	NOUN
ajis02-1265	139	5	27	27	NUM
ajis02-1265	139	6	)	)	PUNCT
ajis02-1265	139	7	ahmed	ahmed	PROPN
ajis02-1265	139	8	and	and	CCONJ
ajis02-1265	139	9	gregor	gregor	PROPN
ajis02-1265	139	10	(	(	PUNCT
ajis02-1265	139	11	2007	2007	NUM
ajis02-1265	139	12	)	)	PUNCT
ajis02-1265	139	13	argued	argue	VERB
ajis02-1265	139	14	the	the	DET
ajis02-1265	139	15	relevance	relevance	NOUN
ajis02-1265	139	16	of	of	ADP
ajis02-1265	139	17	most	most	ADJ
ajis02-1265	139	18	information	information	NOUN
ajis02-1265	139	19	system	system	NOUN
ajis02-1265	139	20	theories	theory	NOUN
ajis02-1265	139	21	to	to	ADP
ajis02-1265	139	22	developing	develop	VERB
ajis02-1265	139	23	and	and	CCONJ
ajis02-1265	139	24	less	less	ADV
ajis02-1265	139	25	-	-	PUNCT
ajis02-1265	139	26	developed	develop	VERB
ajis02-1265	139	27	country	country	NOUN
ajis02-1265	139	28	contexts	context	NOUN
ajis02-1265	139	29	but	but	CCONJ
ajis02-1265	139	30	noted	note	VERB
ajis02-1265	139	31	that	that	SCONJ
ajis02-1265	139	32	it	it	PRON
ajis02-1265	139	33	was	be	AUX
ajis02-1265	139	34	important	important	ADJ
ajis02-1265	139	35	to	to	PART
ajis02-1265	139	36	identify	identify	VERB
ajis02-1265	139	37	when	when	SCONJ
ajis02-1265	139	38	these	these	DET
ajis02-1265	139	39	theories	theory	NOUN
ajis02-1265	139	40	were	be	AUX
ajis02-1265	139	41	developed	develop	VERB
ajis02-1265	139	42	and	and	CCONJ
ajis02-1265	139	43	that	that	SCONJ
ajis02-1265	139	44	these	these	DET
ajis02-1265	139	45	theories	theory	NOUN
ajis02-1265	139	46	were	be	AUX
ajis02-1265	139	47	mainly	mainly	ADV
ajis02-1265	139	48	tested	test	VERB
ajis02-1265	139	49	and	and	CCONJ
ajis02-1265	139	50	often	often	ADV
ajis02-1265	139	51	only	only	ADV
ajis02-1265	139	52	tested	test	VERB
ajis02-1265	139	53	in	in	ADP
ajis02-1265	139	54	the	the	DET
ajis02-1265	139	55	developed	develop	VERB
ajis02-1265	139	56	country	country	NOUN
ajis02-1265	139	57	context	context	NOUN
ajis02-1265	139	58	.	.	PUNCT
ajis02-1265	140	1	similarly	similarly	ADV
ajis02-1265	140	2	,	,	PUNCT
ajis02-1265	140	3	chen	chen	PROPN
ajis02-1265	140	4	et	et	PROPN
ajis02-1265	140	5	al	al	PROPN
ajis02-1265	140	6	.	.	PROPN
ajis02-1265	140	7	(	(	PUNCT
ajis02-1265	140	8	2006	2006	NUM
ajis02-1265	140	9	)	)	PUNCT
ajis02-1265	140	10	,	,	PUNCT
ajis02-1265	140	11	by	by	ADP
ajis02-1265	140	12	referring	refer	VERB
ajis02-1265	140	13	to	to	ADP
ajis02-1265	140	14	the	the	DET
ajis02-1265	140	15	key	key	ADJ
ajis02-1265	140	16	differences	difference	NOUN
ajis02-1265	140	17	provided	provide	VERB
ajis02-1265	140	18	in	in	ADP
ajis02-1265	140	19	table	table	NOUN
ajis02-1265	140	20	2	2	NUM
ajis02-1265	140	21	,	,	PUNCT
ajis02-1265	140	22	argued	argue	VERB
ajis02-1265	140	23	that	that	SCONJ
ajis02-1265	140	24	e	e	NOUN
ajis02-1265	140	25	-	-	NOUN
ajis02-1265	140	26	government	government	NOUN
ajis02-1265	140	27	strategies	strategy	NOUN
ajis02-1265	140	28	that	that	PRON
ajis02-1265	140	29	emerged	emerge	VERB
ajis02-1265	140	30	within	within	ADP
ajis02-1265	140	31	the	the	DET
ajis02-1265	140	32	context	context	NOUN
ajis02-1265	140	33	of	of	ADP
ajis02-1265	140	34	developed	develop	VERB
ajis02-1265	140	35	countries	country	NOUN
ajis02-1265	140	36	can	can	AUX
ajis02-1265	140	37	not	not	PART
ajis02-1265	140	38	be	be	AUX
ajis02-1265	140	39	directly	directly	ADV
ajis02-1265	140	40	applied	apply	VERB
ajis02-1265	140	41	to	to	ADP
ajis02-1265	140	42	developing	develop	VERB
ajis02-1265	140	43	countries	country	NOUN
ajis02-1265	140	44	.	.	PUNCT
ajis02-1265	141	1	zarei	zarei	ADV
ajis02-1265	141	2	,	,	PUNCT
ajis02-1265	141	3	ghapanchi	ghapanchi	ADJ
ajis02-1265	141	4	,	,	PUNCT
ajis02-1265	141	5	and	and	CCONJ
ajis02-1265	141	6	sattary	sattary	ADJ
ajis02-1265	141	7	(	(	PUNCT
ajis02-1265	141	8	2008	2008	NUM
ajis02-1265	141	9	)	)	PUNCT
ajis02-1265	141	10	instead	instead	ADV
ajis02-1265	141	11	called	call	VERB
ajis02-1265	141	12	for	for	ADP
ajis02-1265	141	13	new	new	ADJ
ajis02-1265	141	14	models	model	NOUN
ajis02-1265	141	15	,	,	PUNCT
ajis02-1265	141	16	or	or	CCONJ
ajis02-1265	141	17	the	the	DET
ajis02-1265	141	18	re	re	NOUN
ajis02-1265	141	19	-	-	NOUN
ajis02-1265	141	20	structuring	structuring	NOUN
ajis02-1265	141	21	of	of	ADP
ajis02-1265	141	22	existing	exist	VERB
ajis02-1265	141	23	e	e	NOUN
ajis02-1265	141	24	-	-	NOUN
ajis02-1265	141	25	government	government	NOUN
ajis02-1265	141	26	models	model	NOUN
ajis02-1265	141	27	designed	design	VERB
ajis02-1265	141	28	for	for	ADP
ajis02-1265	141	29	developed	developed	ADJ
ajis02-1265	141	30	countries	country	NOUN
ajis02-1265	141	31	,	,	PUNCT
ajis02-1265	141	32	to	to	PART
ajis02-1265	141	33	suit	suit	VERB
ajis02-1265	141	34	the	the	DET
ajis02-1265	141	35	context	context	NOUN
ajis02-1265	141	36	of	of	ADP
ajis02-1265	141	37	the	the	DET
ajis02-1265	141	38	developing	develop	VERB
ajis02-1265	141	39	countries	country	NOUN
ajis02-1265	141	40	due	due	ADP
ajis02-1265	141	41	to	to	ADP
ajis02-1265	141	42	differences	difference	NOUN
ajis02-1265	141	43	in	in	ADP
ajis02-1265	141	44	the	the	DET
ajis02-1265	141	45	technical	technical	ADJ
ajis02-1265	141	46	,	,	PUNCT
ajis02-1265	141	47	cultural	cultural	ADJ
ajis02-1265	141	48	,	,	PUNCT
ajis02-1265	141	49	social	social	ADJ
ajis02-1265	141	50	,	,	PUNCT
ajis02-1265	141	51	political	political	ADJ
ajis02-1265	141	52	and	and	CCONJ
ajis02-1265	141	53	economic	economic	ADJ
ajis02-1265	141	54	infrastructures	infrastructure	NOUN
ajis02-1265	141	55	.	.	PUNCT
ajis02-1265	142	1	bpm	bpm	NOUN
ajis02-1265	142	2	efforts	effort	NOUN
ajis02-1265	142	3	in	in	ADP
ajis02-1265	142	4	developing	develop	VERB
ajis02-1265	142	5	countries	country	NOUN
ajis02-1265	142	6	often	often	ADV
ajis02-1265	142	7	differ	differ	VERB
ajis02-1265	142	8	widely	widely	ADV
ajis02-1265	142	9	for	for	ADP
ajis02-1265	142	10	various	various	ADJ
ajis02-1265	142	11	reasons	reason	NOUN
ajis02-1265	142	12	.	.	PUNCT
ajis02-1265	143	1	first	first	ADV
ajis02-1265	143	2	,	,	PUNCT
ajis02-1265	143	3	in	in	ADP
ajis02-1265	143	4	developing	develop	VERB
ajis02-1265	143	5	countries	country	NOUN
ajis02-1265	143	6	the	the	DET
ajis02-1265	143	7	limited	limited	ADJ
ajis02-1265	143	8	access	access	NOUN
ajis02-1265	143	9	to	to	ADP
ajis02-1265	143	10	and	and	CCONJ
ajis02-1265	143	11	availability	availability	NOUN
ajis02-1265	143	12	of	of	ADP
ajis02-1265	143	13	bpm	bpm	NOUN
ajis02-1265	143	14	expertise	expertise	NOUN
ajis02-1265	143	15	restrict	restrict	VERB
ajis02-1265	143	16	the	the	DET
ajis02-1265	143	17	ability	ability	NOUN
ajis02-1265	143	18	to	to	PART
ajis02-1265	143	19	enjoy	enjoy	VERB
ajis02-1265	143	20	full	full	ADJ
ajis02-1265	143	21	benefits	benefit	NOUN
ajis02-1265	143	22	of	of	ADP
ajis02-1265	143	23	process	process	NOUN
ajis02-1265	143	24	efficiencies	efficiency	NOUN
ajis02-1265	143	25	(	(	PUNCT
ajis02-1265	143	26	bandara	bandara	PROPN
ajis02-1265	143	27	,	,	PUNCT
ajis02-1265	143	28	syed	syed	ADJ
ajis02-1265	143	29	,	,	PUNCT
ajis02-1265	143	30	kapurubandra	kapurubandra	NOUN
ajis02-1265	143	31	,	,	PUNCT
ajis02-1265	143	32	&	&	CCONJ
ajis02-1265	143	33	rupasinghe	rupasinghe	NOUN
ajis02-1265	143	34	,	,	PUNCT
ajis02-1265	143	35	2012	2012	NUM
ajis02-1265	143	36	;	;	PUNCT
ajis02-1265	143	37	huang	huang	PROPN
ajis02-1265	143	38	&	&	CCONJ
ajis02-1265	143	39	palvia	palvia	PROPN
ajis02-1265	143	40	,	,	PUNCT
ajis02-1265	143	41	2001	2001	NUM
ajis02-1265	143	42	)	)	PUNCT
ajis02-1265	143	43	.	.	PUNCT
ajis02-1265	144	1	second	second	ADJ
ajis02-1265	144	2	,	,	PUNCT
ajis02-1265	144	3	most	most	ADJ
ajis02-1265	144	4	developing	develop	VERB
ajis02-1265	144	5	countries	country	NOUN
ajis02-1265	144	6	face	face	VERB
ajis02-1265	144	7	different	different	ADJ
ajis02-1265	144	8	levels	level	NOUN
ajis02-1265	144	9	of	of	ADP
ajis02-1265	144	10	a	a	DET
ajis02-1265	144	11	digital	digital	ADJ
ajis02-1265	144	12	divide	divide	NOUN
ajis02-1265	144	13	and	and	CCONJ
ajis02-1265	144	14	information	information	NOUN
ajis02-1265	144	15	poverty	poverty	NOUN
ajis02-1265	144	16	due	due	ADP
ajis02-1265	144	17	to	to	ADP
ajis02-1265	144	18	considerably	considerably	ADV
ajis02-1265	144	19	underdeveloped	underdeveloped	ADJ
ajis02-1265	144	20	technology	technology	NOUN
ajis02-1265	144	21	infrastructure	infrastructure	NOUN
ajis02-1265	144	22	and	and	CCONJ
ajis02-1265	144	23	technical	technical	ADJ
ajis02-1265	144	24	know	know	NOUN
ajis02-1265	144	25	-	-	PUNCT
ajis02-1265	144	26	how	how	SCONJ
ajis02-1265	144	27	(	(	PUNCT
ajis02-1265	144	28	chen	chen	PROPN
ajis02-1265	144	29	et	et	PROPN
ajis02-1265	144	30	al	al	PROPN
ajis02-1265	144	31	.	.	PROPN
ajis02-1265	144	32	,	,	PUNCT
ajis02-1265	144	33	2006	2006	NUM
ajis02-1265	144	34	;	;	PUNCT
ajis02-1265	144	35	heeks	heek	NOUN
ajis02-1265	144	36	,	,	PUNCT
ajis02-1265	144	37	2008b	2008b	NUM
ajis02-1265	144	38	;	;	PUNCT
ajis02-1265	144	39	united	united	PROPN
ajis02-1265	144	40	nations	nations	PROPN
ajis02-1265	144	41	,	,	PUNCT
ajis02-1265	144	42	2016	2016	NUM
ajis02-1265	144	43	;	;	PUNCT
ajis02-1265	144	44	walsham	walsham	PROPN
ajis02-1265	144	45	,	,	PUNCT
ajis02-1265	144	46	robey	robey	PROPN
ajis02-1265	144	47	,	,	PUNCT
ajis02-1265	144	48	&	&	CCONJ
ajis02-1265	144	49	sahay	sahay	PROPN
ajis02-1265	144	50	,	,	PUNCT
ajis02-1265	144	51	2007	2007	NUM
ajis02-1265	144	52	;	;	PUNCT
ajis02-1265	144	53	walsham	walsham	PROPN
ajis02-1265	144	54	&	&	CCONJ
ajis02-1265	144	55	sahay	sahay	PROPN
ajis02-1265	144	56	,	,	PUNCT
ajis02-1265	144	57	2006	2006	NUM
ajis02-1265	144	58	;	;	PUNCT
ajis02-1265	144	59	world	world	PROPN
ajis02-1265	144	60	bank	bank	PROPN
ajis02-1265	144	61	,	,	PUNCT
ajis02-1265	144	62	2014	2014	NUM
ajis02-1265	144	63	)	)	PUNCT
ajis02-1265	144	64	.	.	PUNCT
ajis02-1265	145	1	third	third	ADJ
ajis02-1265	145	2	,	,	PUNCT
ajis02-1265	145	3	and	and	CCONJ
ajis02-1265	145	4	perhaps	perhaps	ADV
ajis02-1265	145	5	most	most	ADV
ajis02-1265	145	6	important	important	ADJ
ajis02-1265	145	7	,	,	PUNCT
ajis02-1265	145	8	with	with	ADP
ajis02-1265	145	9	the	the	DET
ajis02-1265	145	10	exception	exception	NOUN
ajis02-1265	145	11	of	of	ADP
ajis02-1265	145	12	a	a	DET
ajis02-1265	145	13	few	few	ADJ
ajis02-1265	145	14	,	,	PUNCT
ajis02-1265	145	15	most	most	ADJ
ajis02-1265	145	16	developing	develop	VERB
ajis02-1265	145	17	countries	country	NOUN
ajis02-1265	145	18	face	face	VERB
ajis02-1265	145	19	volatile	volatile	ADJ
ajis02-1265	145	20	political	political	ADJ
ajis02-1265	145	21	,	,	PUNCT
ajis02-1265	145	22	social	social	ADJ
ajis02-1265	145	23	,	,	PUNCT
ajis02-1265	145	24	and	and	CCONJ
ajis02-1265	145	25	economic	economic	ADJ
ajis02-1265	145	26	macro	macro	NOUN
ajis02-1265	145	27	-	-	NOUN
ajis02-1265	145	28	environments	environment	NOUN
ajis02-1265	145	29	that	that	PRON
ajis02-1265	145	30	may	may	AUX
ajis02-1265	145	31	adversely	adversely	ADV
ajis02-1265	145	32	affect	affect	VERB
ajis02-1265	145	33	the	the	DET
ajis02-1265	145	34	implementation	implementation	NOUN
ajis02-1265	145	35	and	and	CCONJ
ajis02-1265	145	36	sustainability	sustainability	NOUN
ajis02-1265	145	37	of	of	ADP
ajis02-1265	145	38	process	process	NOUN
ajis02-1265	145	39	improvement	improvement	NOUN
ajis02-1265	145	40	initiatives	initiative	NOUN
ajis02-1265	145	41	(	(	PUNCT
ajis02-1265	145	42	walsham	walsham	PROPN
ajis02-1265	145	43	&	&	CCONJ
ajis02-1265	145	44	sahay	sahay	PROPN
ajis02-1265	145	45	,	,	PUNCT
ajis02-1265	145	46	2006	2006	NUM
ajis02-1265	145	47	;	;	PUNCT
ajis02-1265	145	48	weerakkody	weerakkody	NOUN
ajis02-1265	145	49	,	,	PUNCT
ajis02-1265	145	50	el	el	PROPN
ajis02-1265	145	51	-	-	PUNCT
ajis02-1265	145	52	haddadeh	haddadeh	PROPN
ajis02-1265	145	53	,	,	PUNCT
ajis02-1265	145	54	&	&	CCONJ
ajis02-1265	145	55	al	al	PROPN
ajis02-1265	145	56	-	-	PUNCT
ajis02-1265	145	57	shafi	shafi	PROPN
ajis02-1265	145	58	,	,	PUNCT
ajis02-1265	145	59	2011	2011	NUM
ajis02-1265	145	60	)	)	PUNCT
ajis02-1265	145	61	.	.	PUNCT
ajis02-1265	146	1	australasian	australasian	ADJ
ajis02-1265	146	2	journal	journal	NOUN
ajis02-1265	146	3	of	of	ADP
ajis02-1265	146	4	information	information	NOUN
ajis02-1265	146	5	systems	system	NOUN
ajis02-1265	146	6	syed	sye	VERB
ajis02-1265	146	7	,	,	PUNCT
ajis02-1265	146	8	bandara	bandara	PROPN
ajis02-1265	146	9	,	,	PUNCT
ajis02-1265	146	10	french	french	PROPN
ajis02-1265	146	11	&	&	CCONJ
ajis02-1265	146	12	stewart	stewart	PROPN
ajis02-1265	146	13	2018	2018	NUM
ajis02-1265	146	14	,	,	PUNCT
ajis02-1265	146	15	vol	vol	NOUN
ajis02-1265	146	16	22	22	NUM
ajis02-1265	146	17	,	,	PUNCT
ajis02-1265	146	18	research	research	NOUN
ajis02-1265	146	19	article	article	NOUN
ajis02-1265	146	20	csf	csf	ADJ
ajis02-1265	146	21	of	of	ADP
ajis02-1265	146	22	bpm	bpm	NOUN
ajis02-1265	146	23	in	in	ADP
ajis02-1265	146	24	public	public	ADJ
ajis02-1265	146	25	sector	sector	NOUN
ajis02-1265	146	26	7	7	NUM
ajis02-1265	146	27	therefore	therefore	ADV
ajis02-1265	146	28	,	,	PUNCT
ajis02-1265	146	29	it	it	PRON
ajis02-1265	146	30	can	can	AUX
ajis02-1265	146	31	be	be	AUX
ajis02-1265	146	32	deduced	deduce	VERB
ajis02-1265	146	33	that	that	SCONJ
ajis02-1265	146	34	bpm	bpm	NOUN
ajis02-1265	146	35	csfs	csfs	NOUN
ajis02-1265	146	36	in	in	ADP
ajis02-1265	146	37	developing	develop	VERB
ajis02-1265	146	38	countries	country	NOUN
ajis02-1265	146	39	may	may	AUX
ajis02-1265	146	40	have	have	VERB
ajis02-1265	146	41	some	some	DET
ajis02-1265	146	42	unique	unique	ADJ
ajis02-1265	146	43	contextual	contextual	ADJ
ajis02-1265	146	44	differences	difference	NOUN
ajis02-1265	146	45	to	to	ADP
ajis02-1265	146	46	those	those	PRON
ajis02-1265	146	47	seen	see	VERB
ajis02-1265	146	48	in	in	ADP
ajis02-1265	146	49	developed	develop	VERB
ajis02-1265	146	50	contexts	contexts	NOUN
ajis02-1265	146	51	.	.	PUNCT
ajis02-1265	147	1	the	the	DET
ajis02-1265	147	2	next	next	ADJ
ajis02-1265	147	3	section	section	NOUN
ajis02-1265	147	4	discusses	discuss	VERB
ajis02-1265	147	5	the	the	DET
ajis02-1265	147	6	systematic	systematic	ADJ
ajis02-1265	147	7	literature	literature	NOUN
ajis02-1265	147	8	review	review	NOUN
ajis02-1265	147	9	methodology	methodology	NOUN
ajis02-1265	147	10	to	to	PART
ajis02-1265	147	11	identify	identify	VERB
ajis02-1265	147	12	contextual	contextual	ADJ
ajis02-1265	147	13	differences	difference	NOUN
ajis02-1265	147	14	in	in	ADP
ajis02-1265	147	15	bpm	bpm	NOUN
ajis02-1265	147	16	csfs	csfs	NOUN
ajis02-1265	147	17	.	.	PUNCT
ajis02-1265	148	1	3	3	NUM
ajis02-1265	148	2	approach	approach	NOUN
ajis02-1265	148	3	and	and	CCONJ
ajis02-1265	148	4	methodology	methodology	NOUN
ajis02-1265	148	5	a	a	DET
ajis02-1265	148	6	number	number	NOUN
ajis02-1265	148	7	of	of	ADP
ajis02-1265	148	8	researchers	researcher	NOUN
ajis02-1265	148	9	offer	offer	VERB
ajis02-1265	148	10	advice	advice	NOUN
ajis02-1265	148	11	on	on	ADP
ajis02-1265	148	12	literature	literature	NOUN
ajis02-1265	148	13	reviews	review	NOUN
ajis02-1265	148	14	.	.	PUNCT
ajis02-1265	149	1	bandara	bandara	PROPN
ajis02-1265	149	2	,	,	PUNCT
ajis02-1265	149	3	furtmuller	furtmuller	NOUN
ajis02-1265	149	4	,	,	PUNCT
ajis02-1265	149	5	gorbacheva	gorbacheva	NOUN
ajis02-1265	149	6	,	,	PUNCT
ajis02-1265	149	7	miskon	miskon	NOUN
ajis02-1265	149	8	,	,	PUNCT
ajis02-1265	149	9	and	and	CCONJ
ajis02-1265	149	10	beekhuyzen	beekhuyzen	ADJ
ajis02-1265	149	11	(	(	PUNCT
ajis02-1265	149	12	2015	2015	NUM
ajis02-1265	149	13	)	)	PUNCT
ajis02-1265	149	14	provide	provide	VERB
ajis02-1265	149	15	a	a	DET
ajis02-1265	149	16	detailed	detailed	ADJ
ajis02-1265	149	17	synthesis	synthesis	NOUN
ajis02-1265	149	18	and	and	CCONJ
ajis02-1265	149	19	harmonisation	harmonisation	NOUN
ajis02-1265	149	20	of	of	ADP
ajis02-1265	149	21	existing	exist	VERB
ajis02-1265	149	22	literature	literature	NOUN
ajis02-1265	149	23	review	review	NOUN
ajis02-1265	149	24	guidelines	guideline	NOUN
ajis02-1265	149	25	,	,	PUNCT
ajis02-1265	149	26	and	and	CCONJ
ajis02-1265	149	27	describe	describe	VERB
ajis02-1265	149	28	an	an	DET
ajis02-1265	149	29	end	end	NOUN
ajis02-1265	149	30	-	-	PUNCT
ajis02-1265	149	31	to	to	ADP
ajis02-1265	149	32	-	-	PUNCT
ajis02-1265	149	33	end	end	NOUN
ajis02-1265	149	34	approach	approach	NOUN
ajis02-1265	149	35	with	with	ADP
ajis02-1265	149	36	tool	tool	NOUN
ajis02-1265	149	37	support	support	NOUN
ajis02-1265	149	38	to	to	PART
ajis02-1265	149	39	assist	assist	VERB
ajis02-1265	149	40	with	with	ADP
ajis02-1265	149	41	the	the	DET
ajis02-1265	149	42	rigour	rigour	NOUN
ajis02-1265	149	43	,	,	PUNCT
ajis02-1265	149	44	and	and	CCONJ
ajis02-1265	149	45	transparency	transparency	NOUN
ajis02-1265	149	46	of	of	ADP
ajis02-1265	149	47	literature	literature	NOUN
ajis02-1265	149	48	reviews	review	NOUN
ajis02-1265	149	49	.	.	PUNCT
ajis02-1265	150	1	webster	webster	PROPN
ajis02-1265	150	2	and	and	CCONJ
ajis02-1265	150	3	watson	watson	PROPN
ajis02-1265	150	4	(	(	PUNCT
ajis02-1265	150	5	2002	2002	NUM
ajis02-1265	150	6	,	,	PUNCT
ajis02-1265	150	7	p.	p.	NOUN
ajis02-1265	150	8	xix	xix	PROPN
ajis02-1265	150	9	)	)	PUNCT
ajis02-1265	150	10	refer	refer	VERB
ajis02-1265	150	11	to	to	ADP
ajis02-1265	150	12	a	a	DET
ajis02-1265	150	13	literature	literature	NOUN
ajis02-1265	150	14	review	review	NOUN
ajis02-1265	150	15	as	as	ADP
ajis02-1265	150	16	an	an	DET
ajis02-1265	150	17	important	important	ADJ
ajis02-1265	150	18	component	component	NOUN
ajis02-1265	150	19	of	of	ADP
ajis02-1265	150	20	all	all	DET
ajis02-1265	150	21	scholarly	scholarly	ADJ
ajis02-1265	150	22	efforts	effort	NOUN
ajis02-1265	150	23	and	and	CCONJ
ajis02-1265	150	24	explained	explain	VERB
ajis02-1265	150	25	how	how	SCONJ
ajis02-1265	150	26	a	a	DET
ajis02-1265	150	27	review	review	NOUN
ajis02-1265	150	28	should	should	AUX
ajis02-1265	150	29	"	"	PUNCT
ajis02-1265	150	30	identify	identify	VERB
ajis02-1265	150	31	critical	critical	ADJ
ajis02-1265	150	32	knowledge	knowledge	NOUN
ajis02-1265	150	33	gaps	gap	NOUN
ajis02-1265	150	34	"	"	PUNCT
ajis02-1265	150	35	while	while	SCONJ
ajis02-1265	150	36	alvesson	alvesson	NOUN
ajis02-1265	150	37	and	and	CCONJ
ajis02-1265	150	38	sandberg	sandberg	PROPN
ajis02-1265	150	39	(	(	PUNCT
ajis02-1265	150	40	2013	2013	NUM
ajis02-1265	150	41	)	)	PUNCT
ajis02-1265	150	42	describe	describe	VERB
ajis02-1265	150	43	the	the	DET
ajis02-1265	150	44	different	different	ADJ
ajis02-1265	150	45	ways	way	NOUN
ajis02-1265	150	46	gap	gap	NOUN
ajis02-1265	150	47	-	-	PUNCT
ajis02-1265	150	48	spotting	spotting	NOUN
ajis02-1265	150	49	is	be	AUX
ajis02-1265	150	50	done	do	VERB
ajis02-1265	150	51	.	.	PUNCT
ajis02-1265	151	1	though	though	SCONJ
ajis02-1265	151	2	they	they	PRON
ajis02-1265	151	3	critique	critique	VERB
ajis02-1265	151	4	gap	gap	NOUN
ajis02-1265	151	5	-	-	PUNCT
ajis02-1265	151	6	spotting	spotting	NOUN
ajis02-1265	151	7	as	as	ADP
ajis02-1265	151	8	a	a	DET
ajis02-1265	151	9	sole	sole	ADJ
ajis02-1265	151	10	approach	approach	NOUN
ajis02-1265	151	11	to	to	PART
ajis02-1265	151	12	derive	derive	VERB
ajis02-1265	151	13	research	research	NOUN
ajis02-1265	151	14	problems	problem	NOUN
ajis02-1265	151	15	,	,	PUNCT
ajis02-1265	151	16	they	they	PRON
ajis02-1265	151	17	conclude	conclude	VERB
ajis02-1265	151	18	that	that	SCONJ
ajis02-1265	151	19	gap	gap	NOUN
ajis02-1265	151	20	-	-	PUNCT
ajis02-1265	151	21	spotting	spotting	NOUN
ajis02-1265	151	22	is	be	AUX
ajis02-1265	151	23	the	the	DET
ajis02-1265	151	24	most	most	ADV
ajis02-1265	151	25	popular	popular	ADJ
ajis02-1265	151	26	way	way	NOUN
ajis02-1265	151	27	of	of	ADP
ajis02-1265	151	28	identifying	identify	VERB
ajis02-1265	151	29	and	and	CCONJ
ajis02-1265	151	30	justifying	justify	VERB
ajis02-1265	151	31	research	research	NOUN
ajis02-1265	151	32	problems	problem	NOUN
ajis02-1265	151	33	at	at	ADP
ajis02-1265	151	34	present	present	ADJ
ajis02-1265	151	35	.	.	PUNCT
ajis02-1265	152	1	müller	müller	PROPN
ajis02-1265	152	2	-	-	PUNCT
ajis02-1265	152	3	bloch	bloch	PROPN
ajis02-1265	152	4	and	and	CCONJ
ajis02-1265	152	5	kranz	kranz	PROPN
ajis02-1265	152	6	(	(	PUNCT
ajis02-1265	152	7	2015	2015	NUM
ajis02-1265	152	8	)	)	PUNCT
ajis02-1265	152	9	provide	provide	VERB
ajis02-1265	152	10	guidelines	guideline	NOUN
ajis02-1265	152	11	to	to	PART
ajis02-1265	152	12	identify	identify	VERB
ajis02-1265	152	13	research	research	NOUN
ajis02-1265	152	14	gaps	gap	NOUN
ajis02-1265	152	15	in	in	ADP
ajis02-1265	152	16	literature	literature	NOUN
ajis02-1265	152	17	reviews	review	NOUN
ajis02-1265	152	18	.	.	PUNCT
ajis02-1265	153	1	this	this	DET
ajis02-1265	153	2	paper	paper	NOUN
ajis02-1265	153	3	uses	use	VERB
ajis02-1265	153	4	the	the	DET
ajis02-1265	153	5	bandara	bandara	PROPN
ajis02-1265	153	6	et	et	PROPN
ajis02-1265	153	7	al	al	PROPN
ajis02-1265	153	8	.	.	PROPN
ajis02-1265	153	9	,	,	PUNCT
ajis02-1265	153	10	(	(	PUNCT
ajis02-1265	153	11	2015	2015	NUM
ajis02-1265	153	12	)	)	PUNCT
ajis02-1265	153	13	guidelines	guideline	NOUN
ajis02-1265	153	14	to	to	PART
ajis02-1265	153	15	conduct	conduct	VERB
ajis02-1265	153	16	a	a	DET
ajis02-1265	153	17	review	review	NOUN
ajis02-1265	153	18	,	,	PUNCT
ajis02-1265	153	19	and	and	CCONJ
ajis02-1265	153	20	the	the	DET
ajis02-1265	153	21	alvesson	alvesson	NOUN
ajis02-1265	153	22	and	and	CCONJ
ajis02-1265	153	23	sandberg	sandberg	PROPN
ajis02-1265	153	24	’s	’s	PART
ajis02-1265	153	25	(	(	PUNCT
ajis02-1265	153	26	2013	2013	NUM
ajis02-1265	153	27	)	)	PUNCT
ajis02-1265	153	28	gapspotting	gapspotte	VERB
ajis02-1265	153	29	classification	classification	NOUN
ajis02-1265	153	30	together	together	ADV
ajis02-1265	153	31	with	with	ADP
ajis02-1265	153	32	the	the	DET
ajis02-1265	153	33	muller	muller	PROPN
ajis02-1265	153	34	-	-	PUNCT
ajis02-1265	153	35	bloch	bloch	PROPN
ajis02-1265	153	36	and	and	CCONJ
ajis02-1265	153	37	kranz	kranz	PROPN
ajis02-1265	153	38	(	(	PUNCT
ajis02-1265	153	39	2015	2015	NUM
ajis02-1265	153	40	)	)	PUNCT
ajis02-1265	153	41	guidelines	guideline	NOUN
ajis02-1265	153	42	for	for	ADP
ajis02-1265	153	43	identifying	identify	VERB
ajis02-1265	153	44	future	future	ADJ
ajis02-1265	153	45	areas	area	NOUN
ajis02-1265	153	46	of	of	ADP
ajis02-1265	153	47	research	research	NOUN
ajis02-1265	153	48	.	.	PUNCT
ajis02-1265	154	1	we	we	PRON
ajis02-1265	154	2	sought	seek	VERB
ajis02-1265	154	3	to	to	PART
ajis02-1265	154	4	build	build	VERB
ajis02-1265	154	5	upon	upon	SCONJ
ajis02-1265	154	6	the	the	DET
ajis02-1265	154	7	existing	exist	VERB
ajis02-1265	154	8	work	work	NOUN
ajis02-1265	154	9	of	of	ADP
ajis02-1265	154	10	mcadam	mcadam	PROPN
ajis02-1265	154	11	and	and	CCONJ
ajis02-1265	154	12	donaghy	donaghy	PROPN
ajis02-1265	154	13	(	(	PUNCT
ajis02-1265	154	14	1999	1999	NUM
ajis02-1265	154	15	)	)	PUNCT
ajis02-1265	154	16	on	on	ADP
ajis02-1265	154	17	public	public	ADJ
ajis02-1265	154	18	sector	sector	NOUN
ajis02-1265	154	19	bpm	bpm	NOUN
ajis02-1265	154	20	csfs	csfs	NOUN
ajis02-1265	154	21	as	as	ADP
ajis02-1265	154	22	the	the	DET
ajis02-1265	154	23	initial	initial	ADJ
ajis02-1265	154	24	framework	framework	NOUN
ajis02-1265	154	25	for	for	ADP
ajis02-1265	154	26	analysis	analysis	NOUN
ajis02-1265	154	27	.	.	PUNCT
ajis02-1265	155	1	the	the	DET
ajis02-1265	155	2	scope	scope	NOUN
ajis02-1265	155	3	of	of	ADP
ajis02-1265	155	4	our	our	PRON
ajis02-1265	155	5	literature	literature	NOUN
ajis02-1265	155	6	search	search	NOUN
ajis02-1265	155	7	extended	extend	VERB
ajis02-1265	155	8	from	from	ADP
ajis02-1265	155	9	post	post	PROPN
ajis02-1265	155	10	mcadam	mcadam	PROPN
ajis02-1265	155	11	and	and	CCONJ
ajis02-1265	155	12	donaghy	donaghy	PROPN
ajis02-1265	155	13	(	(	PUNCT
ajis02-1265	155	14	1999	1999	NUM
ajis02-1265	155	15	)	)	PUNCT
ajis02-1265	155	16	till	till	SCONJ
ajis02-1265	155	17	december	december	PROPN
ajis02-1265	155	18	2014	2014	NUM
ajis02-1265	155	19	.	.	PUNCT
ajis02-1265	156	1	figure	figure	NOUN
ajis02-1265	156	2	1	1	NUM
ajis02-1265	156	3	illustrates	illustrate	VERB
ajis02-1265	156	4	the	the	DET
ajis02-1265	156	5	applied	apply	VERB
ajis02-1265	156	6	phases	phase	NOUN
ajis02-1265	156	7	of	of	ADP
ajis02-1265	156	8	the	the	DET
ajis02-1265	156	9	systematic	systematic	PROPN
ajis02-1265	156	10	literature	literature	PROPN
ajis02-1265	156	11	review	review	NOUN
ajis02-1265	156	12	,	,	PUNCT
ajis02-1265	156	13	and	and	CCONJ
ajis02-1265	156	14	these	these	DET
ajis02-1265	156	15	phases	phase	NOUN
ajis02-1265	156	16	are	be	AUX
ajis02-1265	156	17	described	describe	VERB
ajis02-1265	156	18	further	far	ADV
ajis02-1265	156	19	below	below	ADV
ajis02-1265	156	20	.	.	PUNCT
ajis02-1265	157	1	australasian	australasian	ADJ
ajis02-1265	157	2	journal	journal	NOUN
ajis02-1265	157	3	of	of	ADP
ajis02-1265	157	4	information	information	NOUN
ajis02-1265	157	5	systems	system	NOUN
ajis02-1265	157	6	syed	sye	VERB
ajis02-1265	157	7	,	,	PUNCT
ajis02-1265	157	8	bandara	bandara	PROPN
ajis02-1265	157	9	,	,	PUNCT
ajis02-1265	157	10	french	french	PROPN
ajis02-1265	157	11	&	&	CCONJ
ajis02-1265	157	12	stewart	stewart	PROPN
ajis02-1265	157	13	2018	2018	NUM
ajis02-1265	157	14	,	,	PUNCT
ajis02-1265	157	15	vol	vol	NOUN
ajis02-1265	157	16	22	22	NUM
ajis02-1265	157	17	,	,	PUNCT
ajis02-1265	157	18	research	research	NOUN
ajis02-1265	157	19	article	article	NOUN
ajis02-1265	157	20	csf	csf	ADJ
ajis02-1265	157	21	of	of	ADP
ajis02-1265	157	22	bpm	bpm	NOUN
ajis02-1265	157	23	in	in	ADP
ajis02-1265	157	24	public	public	ADJ
ajis02-1265	157	25	sector	sector	NOUN
ajis02-1265	157	26	8	8	NUM
ajis02-1265	157	27	figure	figure	NOUN
ajis02-1265	157	28	1	1	NUM
ajis02-1265	157	29	.	.	PUNCT
ajis02-1265	157	30	data	datum	NOUN
ajis02-1265	157	31	collection	collection	NOUN
ajis02-1265	157	32	and	and	CCONJ
ajis02-1265	157	33	analysis	analysis	NOUN
ajis02-1265	157	34	approach	approach	NOUN
ajis02-1265	157	35	(	(	PUNCT
ajis02-1265	157	36	adopted	adopt	VERB
ajis02-1265	157	37	from	from	ADP
ajis02-1265	157	38	bandara	bandara	PROPN
ajis02-1265	157	39	et	et	PROPN
ajis02-1265	157	40	al	al	PROPN
ajis02-1265	157	41	.	.	PROPN
ajis02-1265	157	42	,	,	PUNCT
ajis02-1265	157	43	2015	2015	NUM
ajis02-1265	157	44	)	)	PUNCT
ajis02-1265	157	45	3.1	3.1	NUM
ajis02-1265	157	46	phase	phase	NOUN
ajis02-1265	157	47	1	1	NUM
ajis02-1265	157	48	:	:	PUNCT
ajis02-1265	157	49	searching	search	VERB
ajis02-1265	157	50	and	and	CCONJ
ajis02-1265	157	51	extracting	extract	VERB
ajis02-1265	157	52	the	the	DET
ajis02-1265	157	53	relevant	relevant	ADJ
ajis02-1265	157	54	pool	pool	NOUN
ajis02-1265	157	55	of	of	ADP
ajis02-1265	157	56	papers	paper	NOUN
ajis02-1265	157	57	the	the	DET
ajis02-1265	157	58	topic	topic	NOUN
ajis02-1265	157	59	of	of	ADP
ajis02-1265	157	60	this	this	DET
ajis02-1265	157	61	study	study	NOUN
ajis02-1265	157	62	falls	fall	VERB
ajis02-1265	157	63	broadly	broadly	ADV
ajis02-1265	157	64	into	into	ADP
ajis02-1265	157	65	the	the	DET
ajis02-1265	157	66	disciplines	discipline	NOUN
ajis02-1265	157	67	of	of	ADP
ajis02-1265	157	68	management	management	NOUN
ajis02-1265	157	69	and	and	CCONJ
ajis02-1265	157	70	information	information	NOUN
ajis02-1265	157	71	systems	system	NOUN
ajis02-1265	157	72	(	(	PUNCT
ajis02-1265	157	73	is	be	AUX
ajis02-1265	157	74	)	)	PUNCT
ajis02-1265	157	75	.	.	PUNCT
ajis02-1265	158	1	therefore	therefore	ADV
ajis02-1265	158	2	,	,	PUNCT
ajis02-1265	158	3	both	both	CCONJ
ajis02-1265	158	4	these	these	DET
ajis02-1265	158	5	domains	domain	NOUN
ajis02-1265	158	6	were	be	AUX
ajis02-1265	158	7	selected	select	VERB
ajis02-1265	158	8	as	as	ADP
ajis02-1265	158	9	the	the	DET
ajis02-1265	158	10	primary	primary	ADJ
ajis02-1265	158	11	fields	field	NOUN
ajis02-1265	158	12	for	for	ADP
ajis02-1265	158	13	literature	literature	NOUN
ajis02-1265	158	14	search	search	NOUN
ajis02-1265	158	15	.	.	PUNCT
ajis02-1265	159	1	the	the	DET
ajis02-1265	159	2	selection	selection	NOUN
ajis02-1265	159	3	criteria	criterion	NOUN
ajis02-1265	159	4	used	use	VERB
ajis02-1265	159	5	to	to	PART
ajis02-1265	159	6	ensure	ensure	VERB
ajis02-1265	159	7	the	the	DET
ajis02-1265	159	8	relevance	relevance	NOUN
ajis02-1265	159	9	of	of	ADP
ajis02-1265	159	10	articles	article	NOUN
ajis02-1265	159	11	to	to	ADP
ajis02-1265	159	12	the	the	DET
ajis02-1265	159	13	research	research	NOUN
ajis02-1265	159	14	goals	goal	NOUN
ajis02-1265	159	15	and	and	CCONJ
ajis02-1265	159	16	scope	scope	NOUN
ajis02-1265	159	17	is	be	AUX
ajis02-1265	159	18	illustrated	illustrate	VERB
ajis02-1265	159	19	in	in	ADP
ajis02-1265	159	20	table	table	NOUN
ajis02-1265	159	21	3	3	NUM
ajis02-1265	159	22	.	.	PUNCT
ajis02-1265	159	23	rule	rule	NOUN
ajis02-1265	159	24	#	#	NOUN
ajis02-1265	159	25	criterion	criterion	NOUN
ajis02-1265	159	26	description	description	NOUN
ajis02-1265	159	27	1	1	NUM
ajis02-1265	159	28	the	the	DET
ajis02-1265	159	29	articles	article	NOUN
ajis02-1265	159	30	should	should	AUX
ajis02-1265	159	31	be	be	AUX
ajis02-1265	159	32	related	relate	VERB
ajis02-1265	159	33	to	to	ADP
ajis02-1265	159	34	the	the	DET
ajis02-1265	159	35	public	public	ADJ
ajis02-1265	159	36	sector	sector	NOUN
ajis02-1265	159	37	context	context	NOUN
ajis02-1265	159	38	.	.	PUNCT
ajis02-1265	160	1	2	2	NUM
ajis02-1265	161	1	the	the	DET
ajis02-1265	161	2	articles	article	NOUN
ajis02-1265	161	3	should	should	AUX
ajis02-1265	161	4	be	be	AUX
ajis02-1265	161	5	about	about	ADP
ajis02-1265	161	6	bpm	bpm	NOUN
ajis02-1265	161	7	or	or	CCONJ
ajis02-1265	161	8	other	other	ADJ
ajis02-1265	161	9	very	very	ADV
ajis02-1265	161	10	closely	closely	ADV
ajis02-1265	161	11	related	relate	VERB
ajis02-1265	161	12	topics	topic	NOUN
ajis02-1265	161	13	pertaining	pertain	VERB
ajis02-1265	161	14	to	to	ADP
ajis02-1265	161	15	process	process	NOUN
ajis02-1265	161	16	-	-	PUNCT
ajis02-1265	161	17	centric	centric	ADJ
ajis02-1265	161	18	improvements	improvement	NOUN
ajis02-1265	161	19	(	(	PUNCT
ajis02-1265	161	20	such	such	ADJ
ajis02-1265	161	21	as	as	ADP
ajis02-1265	161	22	business	business	NOUN
ajis02-1265	161	23	process	process	NOUN
ajis02-1265	161	24	re	re	NOUN
ajis02-1265	161	25	-	-	NOUN
ajis02-1265	161	26	engineering	engineering	ADJ
ajis02-1265	161	27	,	,	PUNCT
ajis02-1265	161	28	business	business	NOUN
ajis02-1265	161	29	process	process	NOUN
ajis02-1265	161	30	improvement	improvement	NOUN
ajis02-1265	161	31	,	,	PUNCT
ajis02-1265	161	32	lean	lean	VERB
ajis02-1265	161	33	six	six	NUM
ajis02-1265	161	34	sigma	sigma	NOUN
ajis02-1265	161	35	etc	etc	X
ajis02-1265	161	36	.	.	PUNCT
ajis02-1265	161	37	)	)	PUNCT
ajis02-1265	162	1	in	in	ADP
ajis02-1265	162	2	public	public	ADJ
ajis02-1265	162	3	sector	sector	NOUN
ajis02-1265	162	4	organisations	organisation	NOUN
ajis02-1265	162	5	.	.	PUNCT
ajis02-1265	163	1	3	3	NUM
ajis02-1265	163	2	the	the	DET
ajis02-1265	163	3	articles	article	NOUN
ajis02-1265	163	4	related	relate	VERB
ajis02-1265	163	5	to	to	ADP
ajis02-1265	163	6	the	the	DET
ajis02-1265	163	7	external	external	ADJ
ajis02-1265	163	8	,	,	PUNCT
ajis02-1265	163	9	citizen	citizen	NOUN
ajis02-1265	163	10	perspective	perspective	NOUN
ajis02-1265	163	11	(	(	PUNCT
ajis02-1265	163	12	i.e.	i.e.	X
ajis02-1265	163	13	adoption	adoption	NOUN
ajis02-1265	163	14	of	of	ADP
ajis02-1265	163	15	e	e	NOUN
ajis02-1265	163	16	-	-	NOUN
ajis02-1265	163	17	government	government	NOUN
ajis02-1265	163	18	services	service	NOUN
ajis02-1265	163	19	,	,	PUNCT
ajis02-1265	163	20	digital	digital	ADJ
ajis02-1265	163	21	divide	divide	NOUN
ajis02-1265	163	22	,	,	PUNCT
ajis02-1265	163	23	policy	policy	NOUN
ajis02-1265	163	24	frameworks	framework	NOUN
ajis02-1265	163	25	etc	etc	X
ajis02-1265	163	26	.	.	X
ajis02-1265	163	27	)	)	PUNCT
ajis02-1265	163	28	were	be	AUX
ajis02-1265	163	29	not	not	PART
ajis02-1265	163	30	considered	consider	VERB
ajis02-1265	163	31	relevant	relevant	ADJ
ajis02-1265	163	32	to	to	ADP
ajis02-1265	163	33	the	the	DET
ajis02-1265	163	34	scope	scope	NOUN
ajis02-1265	163	35	.	.	PUNCT
ajis02-1265	164	1	4	4	NUM
ajis02-1265	164	2	the	the	DET
ajis02-1265	164	3	articles	article	NOUN
ajis02-1265	164	4	focusing	focus	VERB
ajis02-1265	164	5	on	on	ADP
ajis02-1265	164	6	technology	technology	NOUN
ajis02-1265	164	7	frameworks	framework	NOUN
ajis02-1265	164	8	/	/	SYM
ajis02-1265	164	9	architectures	architecture	NOUN
ajis02-1265	164	10	,	,	PUNCT
ajis02-1265	164	11	data	datum	NOUN
ajis02-1265	164	12	standards	standard	NOUN
ajis02-1265	164	13	,	,	PUNCT
ajis02-1265	164	14	software	software	NOUN
ajis02-1265	164	15	development	development	NOUN
ajis02-1265	164	16	were	be	AUX
ajis02-1265	164	17	not	not	PART
ajis02-1265	164	18	considered	consider	VERB
ajis02-1265	164	19	relevant	relevant	ADJ
ajis02-1265	164	20	to	to	ADP
ajis02-1265	164	21	the	the	DET
ajis02-1265	164	22	scope	scope	NOUN
ajis02-1265	164	23	as	as	SCONJ
ajis02-1265	164	24	these	these	DET
ajis02-1265	164	25	areas	area	NOUN
ajis02-1265	164	26	represent	represent	VERB
ajis02-1265	164	27	specific	specific	ADJ
ajis02-1265	164	28	technical	technical	ADJ
ajis02-1265	164	29	aspects	aspect	NOUN
ajis02-1265	164	30	of	of	ADP
ajis02-1265	164	31	design	design	NOUN
ajis02-1265	164	32	and	and	CCONJ
ajis02-1265	164	33	development	development	NOUN
ajis02-1265	164	34	of	of	ADP
ajis02-1265	164	35	e	e	NOUN
ajis02-1265	164	36	-	-	NOUN
ajis02-1265	164	37	government	government	ADJ
ajis02-1265	164	38	software	software	NOUN
ajis02-1265	164	39	applications	application	NOUN
ajis02-1265	164	40	.	.	PUNCT
ajis02-1265	165	1	5	5	NUM
ajis02-1265	165	2	only	only	ADV
ajis02-1265	165	3	peer	peer	NOUN
ajis02-1265	165	4	-	-	PUNCT
ajis02-1265	165	5	reviewed	review	VERB
ajis02-1265	165	6	full	full	ADJ
ajis02-1265	165	7	articles	article	NOUN
ajis02-1265	165	8	that	that	PRON
ajis02-1265	165	9	are	be	AUX
ajis02-1265	165	10	in	in	ADP
ajis02-1265	165	11	english	english	PROPN
ajis02-1265	165	12	were	be	AUX
ajis02-1265	165	13	taken	take	VERB
ajis02-1265	165	14	into	into	ADP
ajis02-1265	165	15	consideration	consideration	NOUN
ajis02-1265	165	16	.	.	PUNCT
ajis02-1265	166	1	table	table	NOUN
ajis02-1265	166	2	3	3	NUM
ajis02-1265	166	3	:	:	PUNCT
ajis02-1265	166	4	criteria	criterion	NOUN
ajis02-1265	166	5	used	use	VERB
ajis02-1265	166	6	for	for	ADP
ajis02-1265	166	7	literature	literature	NOUN
ajis02-1265	166	8	search	search	NOUN
ajis02-1265	166	9	australasian	australasian	ADJ
ajis02-1265	166	10	journal	journal	NOUN
ajis02-1265	166	11	of	of	ADP
ajis02-1265	166	12	information	information	NOUN
ajis02-1265	166	13	systems	system	NOUN
ajis02-1265	166	14	syed	sye	VERB
ajis02-1265	166	15	,	,	PUNCT
ajis02-1265	166	16	bandara	bandara	PROPN
ajis02-1265	166	17	,	,	PUNCT
ajis02-1265	166	18	french	french	PROPN
ajis02-1265	166	19	&	&	CCONJ
ajis02-1265	166	20	stewart	stewart	PROPN
ajis02-1265	166	21	2018	2018	NUM
ajis02-1265	166	22	,	,	PUNCT
ajis02-1265	166	23	vol	vol	NOUN
ajis02-1265	166	24	22	22	NUM
ajis02-1265	166	25	,	,	PUNCT
ajis02-1265	166	26	research	research	NOUN
ajis02-1265	166	27	article	article	NOUN
ajis02-1265	166	28	csf	csf	ADJ
ajis02-1265	166	29	of	of	ADP
ajis02-1265	166	30	bpm	bpm	NOUN
ajis02-1265	166	31	in	in	ADP
ajis02-1265	166	32	public	public	ADJ
ajis02-1265	166	33	sector	sector	NOUN
ajis02-1265	166	34	9	9	NUM
ajis02-1265	166	35	the	the	DET
ajis02-1265	166	36	search	search	NOUN
ajis02-1265	166	37	for	for	ADP
ajis02-1265	166	38	literature	literature	NOUN
ajis02-1265	166	39	was	be	AUX
ajis02-1265	166	40	performed	perform	VERB
ajis02-1265	166	41	in	in	ADP
ajis02-1265	166	42	2	2	NUM
ajis02-1265	166	43	iterations	iteration	NOUN
ajis02-1265	166	44	.	.	PUNCT
ajis02-1265	167	1	in	in	ADP
ajis02-1265	167	2	the	the	DET
ajis02-1265	167	3	first	first	ADJ
ajis02-1265	167	4	iteration	iteration	NOUN
ajis02-1265	167	5	,	,	PUNCT
ajis02-1265	167	6	a	a	DET
ajis02-1265	167	7	preliminary	preliminary	ADJ
ajis02-1265	167	8	search	search	NOUN
ajis02-1265	167	9	was	be	AUX
ajis02-1265	167	10	conducted	conduct	VERB
ajis02-1265	167	11	via	via	ADP
ajis02-1265	167	12	google	google	PROPN
ajis02-1265	167	13	scholar	scholar	NOUN
ajis02-1265	167	14	using	use	VERB
ajis02-1265	167	15	search	search	NOUN
ajis02-1265	167	16	strings	string	NOUN
ajis02-1265	167	17	[	[	X
ajis02-1265	167	18	“	"	PUNCT
ajis02-1265	167	19	business	business	NOUN
ajis02-1265	167	20	process	process	NOUN
ajis02-1265	167	21	management	management	NOUN
ajis02-1265	167	22	”	"	PUNCT
ajis02-1265	167	23	and	and	CCONJ
ajis02-1265	167	24	“	"	PUNCT
ajis02-1265	167	25	critical	critical	ADJ
ajis02-1265	167	26	success	success	NOUN
ajis02-1265	167	27	factors	factor	NOUN
ajis02-1265	167	28	”	"	PUNCT
ajis02-1265	167	29	and	and	CCONJ
ajis02-1265	167	30	“	"	PUNCT
ajis02-1265	167	31	public	public	ADJ
ajis02-1265	167	32	sector	sector	NOUN
ajis02-1265	167	33	”	"	PUNCT
ajis02-1265	167	34	not	not	PART
ajis02-1265	167	35	erp	erp	NOUN
ajis02-1265	167	36	not	not	PART
ajis02-1265	167	37	software	software	VERB
ajis02-1265	167	38	]	]	PUNCT
ajis02-1265	167	39	.	.	PUNCT
ajis02-1265	168	1	the	the	DET
ajis02-1265	168	2	boolean	boolean	ADJ
ajis02-1265	168	3	term	term	NOUN
ajis02-1265	168	4	‘	'	PUNCT
ajis02-1265	168	5	not	not	PART
ajis02-1265	168	6	’	'	PUNCT
ajis02-1265	168	7	was	be	AUX
ajis02-1265	168	8	added	add	VERB
ajis02-1265	168	9	in	in	ADP
ajis02-1265	168	10	adherence	adherence	NOUN
ajis02-1265	168	11	to	to	PART
ajis02-1265	168	12	rule	rule	VERB
ajis02-1265	168	13	4	4	NUM
ajis02-1265	168	14	above	above	ADV
ajis02-1265	168	15	after	after	ADP
ajis02-1265	168	16	early	early	ADJ
ajis02-1265	168	17	search	search	NOUN
ajis02-1265	168	18	results	result	NOUN
ajis02-1265	168	19	needed	need	VERB
ajis02-1265	168	20	to	to	PART
ajis02-1265	168	21	be	be	AUX
ajis02-1265	168	22	constrained	constrain	VERB
ajis02-1265	168	23	to	to	PART
ajis02-1265	168	24	enhance	enhance	VERB
ajis02-1265	168	25	relevance	relevance	NOUN
ajis02-1265	168	26	derived	derive	VERB
ajis02-1265	168	27	from	from	ADP
ajis02-1265	168	28	keywords	keyword	NOUN
ajis02-1265	168	29	listed	list	VERB
ajis02-1265	168	30	under	under	ADP
ajis02-1265	168	31	‘	'	PUNCT
ajis02-1265	168	32	1st	1st	ADJ
ajis02-1265	168	33	iteration	iteration	NOUN
ajis02-1265	168	34	’	'	PUNCT
ajis02-1265	168	35	in	in	ADP
ajis02-1265	168	36	table	table	NOUN
ajis02-1265	168	37	4	4	NUM
ajis02-1265	168	38	.	.	PUNCT
ajis02-1265	168	39	1st	1st	ADJ
ajis02-1265	168	40	iteration	iteration	NOUN
ajis02-1265	168	41	2nd	2nd	ADJ
ajis02-1265	168	42	iteration	iteration	NOUN
ajis02-1265	168	43	keywords	keyword	NOUN
ajis02-1265	168	44	keywords	keyword	VERB
ajis02-1265	168	45	+	+	CCONJ
ajis02-1265	168	46	synonyms	synonym	NOUN
ajis02-1265	168	47	&	&	CCONJ
ajis02-1265	168	48	other	other	ADJ
ajis02-1265	168	49	related	related	ADJ
ajis02-1265	168	50	terms	term	NOUN
ajis02-1265	168	51	public	public	ADJ
ajis02-1265	168	52	sector	sector	NOUN
ajis02-1265	168	53	government	government	NOUN
ajis02-1265	168	54	state	state	NOUN
ajis02-1265	168	55	business	business	NOUN
ajis02-1265	168	56	process	process	NOUN
ajis02-1265	168	57	management	management	NOUN
ajis02-1265	168	58	e	e	NOUN
ajis02-1265	168	59	-	-	NOUN
ajis02-1265	168	60	government	government	ADJ
ajis02-1265	168	61	e	e	NOUN
ajis02-1265	168	62	-	-	NOUN
ajis02-1265	168	63	transformation	transformation	ADJ
ajis02-1265	168	64	organisational	organisational	ADJ
ajis02-1265	168	65	transformation	transformation	NOUN
ajis02-1265	168	66	business	business	NOUN
ajis02-1265	168	67	process	process	NOUN
ajis02-1265	168	68	reengineering	reengineere	VERB
ajis02-1265	168	69	business	business	NOUN
ajis02-1265	168	70	process	process	NOUN
ajis02-1265	168	71	change	change	NOUN
ajis02-1265	168	72	business	business	NOUN
ajis02-1265	168	73	process	process	NOUN
ajis02-1265	168	74	improvement	improvement	NOUN
ajis02-1265	168	75	change	change	NOUN
ajis02-1265	168	76	success	success	NOUN
ajis02-1265	168	77	factors	factor	VERB
ajis02-1265	168	78	critical	critical	ADJ
ajis02-1265	168	79	success	success	NOUN
ajis02-1265	168	80	factors	factor	VERB
ajis02-1265	168	81	key	key	ADJ
ajis02-1265	168	82	success	success	NOUN
ajis02-1265	168	83	factors	factor	NOUN
ajis02-1265	168	84	acceptance	acceptance	NOUN
ajis02-1265	168	85	adoption	adoption	NOUN
ajis02-1265	168	86	table	table	NOUN
ajis02-1265	168	87	4	4	NUM
ajis02-1265	168	88	:	:	PUNCT
ajis02-1265	168	89	keywords	keyword	NOUN
ajis02-1265	168	90	and	and	CCONJ
ajis02-1265	168	91	synonyms	synonym	NOUN
ajis02-1265	168	92	used	use	VERB
ajis02-1265	168	93	for	for	ADP
ajis02-1265	168	94	literature	literature	NOUN
ajis02-1265	168	95	search	search	NOUN
ajis02-1265	168	96	in	in	ADP
ajis02-1265	168	97	the	the	DET
ajis02-1265	168	98	second	second	ADJ
ajis02-1265	168	99	iteration	iteration	NOUN
ajis02-1265	168	100	,	,	PUNCT
ajis02-1265	168	101	literature	literature	NOUN
ajis02-1265	168	102	was	be	AUX
ajis02-1265	168	103	initially	initially	ADV
ajis02-1265	168	104	searched	search	VERB
ajis02-1265	168	105	using	use	VERB
ajis02-1265	168	106	the	the	DET
ajis02-1265	168	107	‘	'	PUNCT
ajis02-1265	168	108	basket	basket	NOUN
ajis02-1265	168	109	of	of	ADP
ajis02-1265	168	110	eight	eight	NUM
ajis02-1265	168	111	journals	journal	NOUN
ajis02-1265	168	112	in	in	ADP
ajis02-1265	168	113	is	be	AUX
ajis02-1265	168	114	’	'	PUNCT
ajis02-1265	168	115	(	(	PUNCT
ajis02-1265	168	116	see	see	VERB
ajis02-1265	168	117	,	,	PUNCT
ajis02-1265	168	118	https://aisnet.org/?seniorscholarbasket	https://aisnet.org/?seniorscholarbasket	NOUN
ajis02-1265	168	119	)	)	PUNCT
ajis02-1265	168	120	.	.	PUNCT
ajis02-1265	169	1	however	however	ADV
ajis02-1265	169	2	,	,	PUNCT
ajis02-1265	169	3	our	our	PRON
ajis02-1265	169	4	search	search	NOUN
ajis02-1265	169	5	found	find	VERB
ajis02-1265	169	6	no	no	DET
ajis02-1265	169	7	articles	article	NOUN
ajis02-1265	169	8	related	relate	VERB
ajis02-1265	169	9	to	to	ADP
ajis02-1265	169	10	the	the	DET
ajis02-1265	169	11	public	public	ADJ
ajis02-1265	169	12	sector	sector	NOUN
ajis02-1265	169	13	.	.	PUNCT
ajis02-1265	170	1	as	as	ADP
ajis02-1265	170	2	a	a	DET
ajis02-1265	170	3	result	result	NOUN
ajis02-1265	170	4	,	,	PUNCT
ajis02-1265	170	5	the	the	DET
ajis02-1265	170	6	search	search	NOUN
ajis02-1265	170	7	was	be	AUX
ajis02-1265	170	8	widened	widen	VERB
ajis02-1265	170	9	through	through	ADP
ajis02-1265	170	10	the	the	DET
ajis02-1265	170	11	ebsco	ebsco	PROPN
ajis02-1265	170	12	,	,	PUNCT
ajis02-1265	170	13	emerald	emerald	NOUN
ajis02-1265	170	14	insight	insight	NOUN
ajis02-1265	170	15	,	,	PUNCT
ajis02-1265	170	16	abi	abi	PROPN
ajis02-1265	170	17	/	/	SYM
ajis02-1265	170	18	inform	inform	NOUN
ajis02-1265	170	19	,	,	PUNCT
ajis02-1265	170	20	ieeexplore	ieeexplore	NOUN
ajis02-1265	170	21	,	,	PUNCT
ajis02-1265	170	22	acm	acm	PROPN
ajis02-1265	170	23	,	,	PUNCT
ajis02-1265	170	24	science	science	NOUN
ajis02-1265	170	25	direct	direct	ADJ
ajis02-1265	170	26	,	,	PUNCT
ajis02-1265	170	27	and	and	CCONJ
ajis02-1265	170	28	proquest	proquest	PROPN
ajis02-1265	170	29	databases	database	NOUN
ajis02-1265	170	30	.	.	PUNCT
ajis02-1265	171	1	the	the	DET
ajis02-1265	171	2	articles	article	NOUN
ajis02-1265	171	3	were	be	AUX
ajis02-1265	171	4	extracted	extract	VERB
ajis02-1265	171	5	in	in	ADP
ajis02-1265	171	6	endnote	endnote	NOUN
ajis02-1265	171	7	and	and	CCONJ
ajis02-1265	171	8	checked	check	VERB
ajis02-1265	171	9	for	for	ADP
ajis02-1265	171	10	duplication	duplication	NOUN
ajis02-1265	171	11	.	.	PUNCT
ajis02-1265	172	1	forty	forty	NUM
ajis02-1265	172	2	-	-	PUNCT
ajis02-1265	172	3	three	three	NUM
ajis02-1265	172	4	(	(	PUNCT
ajis02-1265	172	5	43	43	NUM
ajis02-1265	172	6	)	)	PUNCT
ajis02-1265	172	7	articles	article	NOUN
ajis02-1265	172	8	that	that	PRON
ajis02-1265	172	9	fitted	fit	VERB
ajis02-1265	172	10	the	the	DET
ajis02-1265	172	11	selection	selection	NOUN
ajis02-1265	172	12	criteria	criterion	NOUN
ajis02-1265	172	13	were	be	AUX
ajis02-1265	172	14	selected	select	VERB
ajis02-1265	172	15	for	for	ADP
ajis02-1265	172	16	analysis	analysis	NOUN
ajis02-1265	172	17	.	.	PUNCT
ajis02-1265	173	1	finally	finally	ADV
ajis02-1265	173	2	,	,	PUNCT
ajis02-1265	173	3	scopus	scopus	NOUN
ajis02-1265	173	4	and	and	CCONJ
ajis02-1265	173	5	web	web	NOUN
ajis02-1265	173	6	of	of	ADP
ajis02-1265	173	7	science	science	NOUN
ajis02-1265	173	8	(	(	PUNCT
ajis02-1265	173	9	wos	wos	X
ajis02-1265	173	10	)	)	PUNCT
ajis02-1265	173	11	were	be	AUX
ajis02-1265	173	12	utilised	utilise	VERB
ajis02-1265	173	13	for	for	ADP
ajis02-1265	173	14	forward	forward	ADV
ajis02-1265	173	15	and	and	CCONJ
ajis02-1265	173	16	backward	backward	ADJ
ajis02-1265	173	17	searching	searching	NOUN
ajis02-1265	173	18	.	.	PUNCT
ajis02-1265	174	1	through	through	ADP
ajis02-1265	174	2	this	this	DET
ajis02-1265	174	3	mechanism	mechanism	NOUN
ajis02-1265	174	4	,	,	PUNCT
ajis02-1265	174	5	another	another	DET
ajis02-1265	174	6	5	5	NUM
ajis02-1265	174	7	new	new	ADJ
ajis02-1265	174	8	articles	article	NOUN
ajis02-1265	174	9	were	be	AUX
ajis02-1265	174	10	included	include	VERB
ajis02-1265	174	11	,	,	PUNCT
ajis02-1265	174	12	resulting	result	VERB
ajis02-1265	174	13	in	in	ADP
ajis02-1265	174	14	a	a	DET
ajis02-1265	174	15	total	total	NOUN
ajis02-1265	174	16	of	of	ADP
ajis02-1265	174	17	48	48	NUM
ajis02-1265	174	18	relevant	relevant	ADJ
ajis02-1265	174	19	articles	article	NOUN
ajis02-1265	174	20	.	.	PUNCT
ajis02-1265	175	1	3.2	3.2	NUM
ajis02-1265	175	2	phase	phase	NOUN
ajis02-1265	175	3	2	2	NUM
ajis02-1265	175	4	:	:	PUNCT
ajis02-1265	175	5	preparation	preparation	NOUN
ajis02-1265	175	6	for	for	ADP
ajis02-1265	175	7	the	the	DET
ajis02-1265	175	8	analysis	analysis	NOUN
ajis02-1265	175	9	next	next	ADV
ajis02-1265	175	10	,	,	PUNCT
ajis02-1265	175	11	all	all	DET
ajis02-1265	175	12	48	48	NUM
ajis02-1265	175	13	articles	article	NOUN
ajis02-1265	175	14	were	be	AUX
ajis02-1265	175	15	fully	fully	ADV
ajis02-1265	175	16	read	read	VERB
ajis02-1265	175	17	to	to	PART
ajis02-1265	175	18	analyse	analyse	VERB
ajis02-1265	175	19	and	and	CCONJ
ajis02-1265	175	20	confirm	confirm	VERB
ajis02-1265	175	21	the	the	DET
ajis02-1265	175	22	content	content	NOUN
ajis02-1265	175	23	relevancy	relevancy	NOUN
ajis02-1265	175	24	and	and	CCONJ
ajis02-1265	175	25	to	to	PART
ajis02-1265	175	26	further	far	ADV
ajis02-1265	175	27	refine	refine	VERB
ajis02-1265	175	28	the	the	DET
ajis02-1265	175	29	dataset	dataset	NOUN
ajis02-1265	175	30	.	.	PUNCT
ajis02-1265	176	1	it	it	PRON
ajis02-1265	176	2	was	be	AUX
ajis02-1265	176	3	found	find	VERB
ajis02-1265	176	4	that	that	SCONJ
ajis02-1265	176	5	the	the	DET
ajis02-1265	176	6	content	content	NOUN
ajis02-1265	176	7	of	of	ADP
ajis02-1265	176	8	a	a	DET
ajis02-1265	176	9	few	few	ADJ
ajis02-1265	176	10	articles	article	NOUN
ajis02-1265	176	11	did	do	AUX
ajis02-1265	176	12	not	not	PART
ajis02-1265	176	13	reflect	reflect	VERB
ajis02-1265	176	14	their	their	PRON
ajis02-1265	176	15	abstracts	abstract	NOUN
ajis02-1265	176	16	,	,	PUNCT
ajis02-1265	176	17	titles	title	NOUN
ajis02-1265	176	18	and	and	CCONJ
ajis02-1265	176	19	keywords	keyword	NOUN
ajis02-1265	176	20	.	.	PUNCT
ajis02-1265	177	1	as	as	ADP
ajis02-1265	177	2	an	an	DET
ajis02-1265	177	3	outcome	outcome	NOUN
ajis02-1265	177	4	,	,	PUNCT
ajis02-1265	177	5	only	only	ADV
ajis02-1265	177	6	thirty	thirty	NUM
ajis02-1265	177	7	-	-	PUNCT
ajis02-1265	177	8	one	one	NUM
ajis02-1265	177	9	(	(	PUNCT
ajis02-1265	177	10	31	31	NUM
ajis02-1265	177	11	)	)	PUNCT
ajis02-1265	177	12	articles	article	NOUN
ajis02-1265	177	13	qualified	qualify	VERB
ajis02-1265	177	14	for	for	ADP
ajis02-1265	177	15	the	the	DET
ajis02-1265	177	16	detailed	detailed	ADJ
ajis02-1265	177	17	analysis	analysis	NOUN
ajis02-1265	177	18	.	.	PUNCT
ajis02-1265	178	1	the	the	DET
ajis02-1265	178	2	selected	select	VERB
ajis02-1265	178	3	papers	paper	NOUN
ajis02-1265	178	4	were	be	AUX
ajis02-1265	178	5	first	first	ADV
ajis02-1265	178	6	checked	check	VERB
ajis02-1265	178	7	for	for	ADP
ajis02-1265	178	8	text	text	NOUN
ajis02-1265	178	9	-	-	PUNCT
ajis02-1265	178	10	recognition	recognition	NOUN
ajis02-1265	178	11	and	and	CCONJ
ajis02-1265	178	12	converted	convert	VERB
ajis02-1265	178	13	using	use	VERB
ajis02-1265	178	14	adobe	adobe	PROPN
ajis02-1265	178	15	ocr	ocr	PROPN
ajis02-1265	178	16	function	function	NOUN
ajis02-1265	178	17	to	to	PART
ajis02-1265	178	18	be	be	AUX
ajis02-1265	178	19	readable	readable	ADJ
ajis02-1265	178	20	in	in	ADP
ajis02-1265	178	21	nvivo	nvivo	ADJ
ajis02-1265	178	22	,	,	PUNCT
ajis02-1265	178	23	then	then	ADV
ajis02-1265	178	24	exported	export	VERB
ajis02-1265	178	25	to	to	ADP
ajis02-1265	178	26	nvivo	nvivo	PROPN
ajis02-1265	178	27	(	(	PUNCT
ajis02-1265	178	28	from	from	ADP
ajis02-1265	178	29	endnote	endnote	NOUN
ajis02-1265	178	30	)	)	PUNCT
ajis02-1265	178	31	following	follow	VERB
ajis02-1265	178	32	the	the	DET
ajis02-1265	178	33	guidelines	guideline	NOUN
ajis02-1265	178	34	of	of	ADP
ajis02-1265	178	35	bandara	bandara	PROPN
ajis02-1265	178	36	et	et	PROPN
ajis02-1265	178	37	al	al	PROPN
ajis02-1265	178	38	.	.	PROPN
ajis02-1265	179	1	(	(	PUNCT
ajis02-1265	179	2	2015	2015	NUM
ajis02-1265	179	3	)	)	PUNCT
ajis02-1265	179	4	.	.	PUNCT
ajis02-1265	180	1	all	all	DET
ajis02-1265	180	2	papers	paper	NOUN
ajis02-1265	180	3	were	be	AUX
ajis02-1265	180	4	stored	store	VERB
ajis02-1265	180	5	as	as	SCONJ
ajis02-1265	180	6	documents	document	NOUN
ajis02-1265	180	7	with	with	ADP
ajis02-1265	180	8	attributes	attribute	NOUN
ajis02-1265	180	9	(	(	PUNCT
ajis02-1265	180	10	such	such	ADJ
ajis02-1265	180	11	as	as	ADP
ajis02-1265	180	12	case	case	NOUN
ajis02-1265	180	13	study	study	NOUN
ajis02-1265	180	14	,	,	PUNCT
ajis02-1265	180	15	literature	literature	PROPN
ajis02-1265	180	16	review	review	PROPN
ajis02-1265	180	17	,	,	PUNCT
ajis02-1265	180	18	survey	survey	NOUN
ajis02-1265	180	19	,	,	PUNCT
ajis02-1265	180	20	and	and	CCONJ
ajis02-1265	180	21	publication	publication	NOUN
ajis02-1265	180	22	outlet	outlet	PROPN
ajis02-1265	180	23	)	)	PUNCT
ajis02-1265	180	24	maintained	maintain	VERB
ajis02-1265	180	25	.	.	PUNCT
ajis02-1265	181	1	papers	paper	NOUN
ajis02-1265	181	2	were	be	AUX
ajis02-1265	181	3	imported	import	VERB
ajis02-1265	181	4	as	as	ADP
ajis02-1265	181	5	‘	'	PUNCT
ajis02-1265	181	6	author	author	NOUN
ajis02-1265	181	7	-	-	PUNCT
ajis02-1265	181	8	year	year	NOUN
ajis02-1265	181	9	’	'	PUNCT
ajis02-1265	181	10	format	format	NOUN
ajis02-1265	181	11	to	to	PART
ajis02-1265	181	12	facilitate	facilitate	VERB
ajis02-1265	181	13	the	the	DET
ajis02-1265	181	14	traceability	traceability	NOUN
ajis02-1265	181	15	of	of	ADP
ajis02-1265	181	16	the	the	DET
ajis02-1265	181	17	papers	paper	NOUN
ajis02-1265	181	18	in	in	ADP
ajis02-1265	181	19	support	support	NOUN
ajis02-1265	181	20	of	of	ADP
ajis02-1265	181	21	the	the	DET
ajis02-1265	181	22	write	write	VERB
ajis02-1265	181	23	-	-	PUNCT
ajis02-1265	181	24	up	up	ADP
ajis02-1265	181	25	phase	phase	NOUN
ajis02-1265	181	26	(	(	PUNCT
ajis02-1265	181	27	bandara	bandara	PROPN
ajis02-1265	181	28	et	et	PROPN
ajis02-1265	181	29	al	al	PROPN
ajis02-1265	181	30	.	.	PROPN
ajis02-1265	181	31	,	,	PUNCT
ajis02-1265	181	32	2015	2015	NUM
ajis02-1265	181	33	)	)	PUNCT
ajis02-1265	181	34	.	.	PUNCT
ajis02-1265	182	1	a	a	DET
ajis02-1265	182	2	coding	code	VERB
ajis02-1265	182	3	rulebook	rulebook	NOUN
ajis02-1265	182	4	(	(	PUNCT
ajis02-1265	182	5	following	follow	VERB
ajis02-1265	182	6	decuir	decuir	NOUN
ajis02-1265	182	7	-	-	PUNCT
ajis02-1265	182	8	gunby	gunby	PROPN
ajis02-1265	182	9	,	,	PUNCT
ajis02-1265	182	10	marshall	marshall	PROPN
ajis02-1265	182	11	,	,	PUNCT
ajis02-1265	182	12	&	&	CCONJ
ajis02-1265	182	13	mcculloch	mcculloch	PROPN
ajis02-1265	182	14	,	,	PUNCT
ajis02-1265	182	15	2011	2011	NUM
ajis02-1265	182	16	)	)	PUNCT
ajis02-1265	182	17	was	be	AUX
ajis02-1265	182	18	developed	develop	VERB
ajis02-1265	182	19	and	and	CCONJ
ajis02-1265	182	20	maintained	maintain	VERB
ajis02-1265	182	21	to	to	PART
ajis02-1265	182	22	guide	guide	VERB
ajis02-1265	182	23	the	the	DET
ajis02-1265	182	24	coding	code	VERB
ajis02-1265	182	25	process	process	NOUN
ajis02-1265	182	26	.	.	PUNCT
ajis02-1265	183	1	3.3	3.3	NUM
ajis02-1265	183	2	phase	phase	NOUN
ajis02-1265	183	3	3	3	NUM
ajis02-1265	183	4	&	&	CCONJ
ajis02-1265	183	5	4	4	NUM
ajis02-1265	183	6	:	:	PUNCT
ajis02-1265	183	7	the	the	DET
ajis02-1265	183	8	data	datum	NOUN
ajis02-1265	183	9	analysis	analysis	NOUN
ajis02-1265	183	10	procedures	procedure	NOUN
ajis02-1265	183	11	and	and	CCONJ
ajis02-1265	183	12	literature	literature	NOUN
ajis02-1265	183	13	profiling	profiling	NOUN
ajis02-1265	183	14	outcomes	outcome	NOUN
ajis02-1265	183	15	the	the	DET
ajis02-1265	183	16	literature	literature	NOUN
ajis02-1265	183	17	analysis	analysis	NOUN
ajis02-1265	183	18	took	take	VERB
ajis02-1265	183	19	place	place	NOUN
ajis02-1265	183	20	in	in	ADP
ajis02-1265	183	21	multiple	multiple	ADJ
ajis02-1265	183	22	stages	stage	NOUN
ajis02-1265	183	23	.	.	PUNCT
ajis02-1265	184	1	first	first	ADV
ajis02-1265	184	2	the	the	DET
ajis02-1265	184	3	literature	literature	NOUN
ajis02-1265	184	4	was	be	AUX
ajis02-1265	184	5	profiled	profile	VERB
ajis02-1265	184	6	(	(	PUNCT
ajis02-1265	184	7	see	see	VERB
ajis02-1265	184	8	results	result	NOUN
ajis02-1265	184	9	below	below	ADV
ajis02-1265	184	10	)	)	PUNCT
ajis02-1265	184	11	to	to	PART
ajis02-1265	184	12	obtain	obtain	VERB
ajis02-1265	184	13	an	an	DET
ajis02-1265	184	14	overview	overview	NOUN
ajis02-1265	184	15	on	on	ADP
ajis02-1265	184	16	the	the	DET
ajis02-1265	184	17	current	current	ADJ
ajis02-1265	184	18	status	status	NOUN
ajis02-1265	184	19	of	of	ADP
ajis02-1265	184	20	the	the	DET
ajis02-1265	184	21	existing	exist	VERB
ajis02-1265	184	22	literature	literature	NOUN
ajis02-1265	184	23	.	.	PUNCT
ajis02-1265	185	1	a	a	DET
ajis02-1265	185	2	quasiaustralasian	quasiaustralasian	ADJ
ajis02-1265	185	3	journal	journal	NOUN
ajis02-1265	185	4	of	of	ADP
ajis02-1265	185	5	information	information	NOUN
ajis02-1265	185	6	systems	system	NOUN
ajis02-1265	185	7	syed	sye	VERB
ajis02-1265	185	8	,	,	PUNCT
ajis02-1265	185	9	bandara	bandara	PROPN
ajis02-1265	185	10	,	,	PUNCT
ajis02-1265	185	11	french	french	PROPN
ajis02-1265	185	12	&	&	CCONJ
ajis02-1265	185	13	stewart	stewart	PROPN
ajis02-1265	185	14	2018	2018	NUM
ajis02-1265	185	15	,	,	PUNCT
ajis02-1265	185	16	vol	vol	NOUN
ajis02-1265	185	17	22	22	NUM
ajis02-1265	185	18	,	,	PUNCT
ajis02-1265	185	19	research	research	NOUN
ajis02-1265	185	20	article	article	NOUN
ajis02-1265	185	21	csf	csf	ADJ
ajis02-1265	185	22	of	of	ADP
ajis02-1265	185	23	bpm	bpm	NOUN
ajis02-1265	185	24	in	in	ADP
ajis02-1265	185	25	public	public	ADJ
ajis02-1265	185	26	sector	sector	NOUN
ajis02-1265	185	27	10	10	NUM
ajis02-1265	185	28	deductive	deductive	ADJ
ajis02-1265	185	29	qualitative	qualitative	ADJ
ajis02-1265	185	30	data	datum	NOUN
ajis02-1265	185	31	analysis	analysis	NOUN
ajis02-1265	185	32	approach	approach	NOUN
ajis02-1265	185	33	following	follow	VERB
ajis02-1265	185	34	bandara	bandara	PROPN
ajis02-1265	185	35	et	et	PROPN
ajis02-1265	185	36	al	al	PROPN
ajis02-1265	185	37	.	.	PROPN
ajis02-1265	186	1	(	(	PUNCT
ajis02-1265	186	2	2015	2015	NUM
ajis02-1265	186	3	)	)	PUNCT
ajis02-1265	186	4	was	be	AUX
ajis02-1265	186	5	applied	apply	VERB
ajis02-1265	186	6	for	for	ADP
ajis02-1265	186	7	the	the	DET
ajis02-1265	186	8	detailed	detailed	ADJ
ajis02-1265	186	9	analysis	analysis	NOUN
ajis02-1265	186	10	.	.	PUNCT
ajis02-1265	187	1	mcadam	mcadam	PROPN
ajis02-1265	187	2	and	and	CCONJ
ajis02-1265	187	3	donaghy	donaghy	PROPN
ajis02-1265	187	4	(	(	PUNCT
ajis02-1265	187	5	1999	1999	NUM
ajis02-1265	187	6	)	)	PUNCT
ajis02-1265	187	7	’s	’s	PART
ajis02-1265	187	8	results	result	NOUN
ajis02-1265	187	9	were	be	AUX
ajis02-1265	187	10	used	use	VERB
ajis02-1265	187	11	as	as	ADP
ajis02-1265	187	12	an	an	DET
ajis02-1265	187	13	a	a	DET
ajis02-1265	187	14	priori	priori	X
ajis02-1265	187	15	coding	code	VERB
ajis02-1265	187	16	framework	framework	NOUN
ajis02-1265	187	17	while	while	SCONJ
ajis02-1265	187	18	allowing	allow	VERB
ajis02-1265	187	19	new	new	ADJ
ajis02-1265	187	20	themes	theme	NOUN
ajis02-1265	187	21	to	to	PART
ajis02-1265	187	22	emerge	emerge	VERB
ajis02-1265	187	23	from	from	ADP
ajis02-1265	187	24	the	the	DET
ajis02-1265	187	25	data	datum	NOUN
ajis02-1265	187	26	.	.	PUNCT
ajis02-1265	188	1	the	the	DET
ajis02-1265	188	2	analysis	analysis	NOUN
ajis02-1265	188	3	of	of	ADP
ajis02-1265	188	4	gaps	gap	NOUN
ajis02-1265	188	5	and	and	CCONJ
ajis02-1265	188	6	opportunities	opportunity	NOUN
ajis02-1265	188	7	for	for	ADP
ajis02-1265	188	8	future	future	ADJ
ajis02-1265	188	9	research	research	NOUN
ajis02-1265	188	10	was	be	AUX
ajis02-1265	188	11	conducted	conduct	VERB
ajis02-1265	188	12	as	as	ADP
ajis02-1265	188	13	part	part	NOUN
ajis02-1265	188	14	of	of	ADP
ajis02-1265	188	15	the	the	DET
ajis02-1265	188	16	overall	overall	ADJ
ajis02-1265	188	17	literature	literature	NOUN
ajis02-1265	188	18	analysis	analysis	NOUN
ajis02-1265	188	19	,	,	PUNCT
ajis02-1265	188	20	following	follow	VERB
ajis02-1265	188	21	insights	insight	NOUN
ajis02-1265	188	22	from	from	ADP
ajis02-1265	188	23	alvesson	alvesson	NOUN
ajis02-1265	188	24	and	and	CCONJ
ajis02-1265	188	25	sandberg	sandberg	PROPN
ajis02-1265	188	26	(	(	PUNCT
ajis02-1265	188	27	2013	2013	NUM
ajis02-1265	188	28	)	)	PUNCT
ajis02-1265	188	29	(	(	PUNCT
ajis02-1265	188	30	to	to	PART
ajis02-1265	188	31	identify	identify	VERB
ajis02-1265	188	32	different	different	ADJ
ajis02-1265	188	33	types	type	NOUN
ajis02-1265	188	34	of	of	ADP
ajis02-1265	188	35	gaps	gap	NOUN
ajis02-1265	188	36	and	and	CCONJ
ajis02-1265	188	37	opportunities	opportunity	NOUN
ajis02-1265	188	38	)	)	PUNCT
ajis02-1265	188	39	and	and	CCONJ
ajis02-1265	188	40	the	the	DET
ajis02-1265	188	41	guidelines	guideline	NOUN
ajis02-1265	188	42	of	of	ADP
ajis02-1265	188	43	muller	muller	NOUN
ajis02-1265	188	44	-	-	PUNCT
ajis02-1265	188	45	bloch	bloch	PROPN
ajis02-1265	188	46	and	and	CCONJ
ajis02-1265	188	47	kranz	kranz	PROPN
ajis02-1265	188	48	(	(	PUNCT
ajis02-1265	188	49	2015	2015	NUM
ajis02-1265	188	50	)	)	PUNCT
ajis02-1265	188	51	.	.	PUNCT
ajis02-1265	189	1	3.4	3.4	NUM
ajis02-1265	189	2	profile	profile	NOUN
ajis02-1265	189	3	of	of	ADP
ajis02-1265	189	4	the	the	DET
ajis02-1265	189	5	reviewed	review	VERB
ajis02-1265	189	6	articles	article	NOUN
ajis02-1265	189	7	profiling	profiling	NOUN
ajis02-1265	189	8	of	of	ADP
ajis02-1265	189	9	literature	literature	NOUN
ajis02-1265	189	10	in	in	ADP
ajis02-1265	189	11	a	a	DET
ajis02-1265	189	12	review	review	NOUN
ajis02-1265	189	13	-	-	PUNCT
ajis02-1265	189	14	based	base	VERB
ajis02-1265	189	15	analysis	analysis	NOUN
ajis02-1265	189	16	can	can	AUX
ajis02-1265	189	17	provide	provide	VERB
ajis02-1265	189	18	useful	useful	ADJ
ajis02-1265	189	19	insights	insight	NOUN
ajis02-1265	189	20	about	about	ADP
ajis02-1265	189	21	the	the	DET
ajis02-1265	189	22	overall	overall	ADJ
ajis02-1265	189	23	status	status	NOUN
ajis02-1265	189	24	of	of	ADP
ajis02-1265	189	25	research	research	NOUN
ajis02-1265	189	26	,	,	PUNCT
ajis02-1265	189	27	assist	assist	VERB
ajis02-1265	189	28	with	with	ADP
ajis02-1265	189	29	quality	quality	NOUN
ajis02-1265	189	30	assurance	assurance	NOUN
ajis02-1265	189	31	(	(	PUNCT
ajis02-1265	189	32	in	in	ADP
ajis02-1265	189	33	support	support	NOUN
ajis02-1265	189	34	of	of	ADP
ajis02-1265	189	35	selection	selection	NOUN
ajis02-1265	189	36	bias	bias	NOUN
ajis02-1265	189	37	)	)	PUNCT
ajis02-1265	189	38	and	and	CCONJ
ajis02-1265	189	39	provide	provide	VERB
ajis02-1265	189	40	input	input	NOUN
ajis02-1265	189	41	to	to	ADP
ajis02-1265	189	42	future	future	ADJ
ajis02-1265	189	43	research	research	NOUN
ajis02-1265	189	44	agendas	agenda	NOUN
ajis02-1265	189	45	(	(	PUNCT
ajis02-1265	189	46	gaffar	gaffar	ADV
ajis02-1265	189	47	,	,	PUNCT
ajis02-1265	189	48	deshpande	deshpande	PROPN
ajis02-1265	189	49	,	,	PUNCT
ajis02-1265	189	50	bandara	bandara	PROPN
ajis02-1265	189	51	,	,	PUNCT
ajis02-1265	189	52	&	&	CCONJ
ajis02-1265	189	53	mathiesen	mathiesen	PROPN
ajis02-1265	189	54	,	,	PUNCT
ajis02-1265	189	55	2015	2015	NUM
ajis02-1265	189	56	)	)	PUNCT
ajis02-1265	189	57	.	.	PUNCT
ajis02-1265	190	1	an	an	DET
ajis02-1265	190	2	analysis	analysis	NOUN
ajis02-1265	190	3	of	of	ADP
ajis02-1265	190	4	the	the	DET
ajis02-1265	190	5	key	key	ADJ
ajis02-1265	190	6	outlets	outlet	NOUN
ajis02-1265	190	7	and	and	CCONJ
ajis02-1265	190	8	geographical	geographical	ADJ
ajis02-1265	190	9	distribution	distribution	NOUN
ajis02-1265	190	10	of	of	ADP
ajis02-1265	190	11	the	the	DET
ajis02-1265	190	12	studies	study	NOUN
ajis02-1265	190	13	are	be	AUX
ajis02-1265	190	14	presented	present	VERB
ajis02-1265	190	15	here	here	ADV
ajis02-1265	190	16	for	for	ADP
ajis02-1265	190	17	this	this	DET
ajis02-1265	190	18	purpose	purpose	NOUN
ajis02-1265	190	19	;	;	PUNCT
ajis02-1265	190	20	the	the	DET
ajis02-1265	190	21	business	business	NOUN
ajis02-1265	190	22	process	process	NOUN
ajis02-1265	190	23	management	management	NOUN
ajis02-1265	190	24	journal	journal	NOUN
ajis02-1265	190	25	(	(	PUNCT
ajis02-1265	190	26	7	7	NUM
ajis02-1265	190	27	articles	article	NOUN
ajis02-1265	190	28	)	)	PUNCT
ajis02-1265	190	29	,	,	PUNCT
ajis02-1265	190	30	the	the	DET
ajis02-1265	190	31	international	international	ADJ
ajis02-1265	190	32	journal	journal	NOUN
ajis02-1265	190	33	of	of	ADP
ajis02-1265	190	34	electronic	electronic	ADJ
ajis02-1265	190	35	government	government	NOUN
ajis02-1265	190	36	research	research	NOUN
ajis02-1265	190	37	(	(	PUNCT
ajis02-1265	190	38	5	5	NUM
ajis02-1265	190	39	articles	article	NOUN
ajis02-1265	190	40	)	)	PUNCT
ajis02-1265	190	41	and	and	CCONJ
ajis02-1265	190	42	the	the	DET
ajis02-1265	190	43	journal	journal	NOUN
ajis02-1265	190	44	of	of	ADP
ajis02-1265	190	45	enterprise	enterprise	NOUN
ajis02-1265	190	46	information	information	NOUN
ajis02-1265	190	47	management	management	NOUN
ajis02-1265	190	48	(	(	PUNCT
ajis02-1265	190	49	3	3	NUM
ajis02-1265	190	50	articles	article	NOUN
ajis02-1265	190	51	)	)	PUNCT
ajis02-1265	190	52	were	be	AUX
ajis02-1265	190	53	three	three	NUM
ajis02-1265	190	54	key	key	ADJ
ajis02-1265	190	55	publication	publication	NOUN
ajis02-1265	190	56	outlets	outlet	NOUN
ajis02-1265	190	57	.	.	PUNCT
ajis02-1265	191	1	the	the	DET
ajis02-1265	191	2	rest	rest	NOUN
ajis02-1265	191	3	of	of	ADP
ajis02-1265	191	4	the	the	DET
ajis02-1265	191	5	articles	article	NOUN
ajis02-1265	191	6	were	be	AUX
ajis02-1265	191	7	distributed	distribute	VERB
ajis02-1265	191	8	amongst	amongst	ADP
ajis02-1265	191	9	other	other	ADJ
ajis02-1265	191	10	journals	journal	NOUN
ajis02-1265	191	11	and	and	CCONJ
ajis02-1265	191	12	sources	source	NOUN
ajis02-1265	191	13	.	.	PUNCT
ajis02-1265	192	1	figure	figure	NOUN
ajis02-1265	192	2	2	2	NUM
ajis02-1265	192	3	illustrates	illustrate	VERB
ajis02-1265	192	4	the	the	DET
ajis02-1265	192	5	geographical	geographical	ADJ
ajis02-1265	192	6	spread	spread	NOUN
ajis02-1265	192	7	of	of	ADP
ajis02-1265	192	8	research	research	NOUN
ajis02-1265	192	9	on	on	ADP
ajis02-1265	192	10	bpm	bpm	NOUN
ajis02-1265	192	11	in	in	ADP
ajis02-1265	192	12	the	the	DET
ajis02-1265	192	13	public	public	ADJ
ajis02-1265	192	14	sector	sector	NOUN
ajis02-1265	192	15	.	.	PUNCT
ajis02-1265	193	1	the	the	DET
ajis02-1265	193	2	blue	blue	ADJ
ajis02-1265	193	3	dots	dot	NOUN
ajis02-1265	193	4	represent	represent	VERB
ajis02-1265	193	5	the	the	DET
ajis02-1265	193	6	studies	study	NOUN
ajis02-1265	193	7	conducted	conduct	VERB
ajis02-1265	193	8	in	in	ADP
ajis02-1265	193	9	developed	develop	VERB
ajis02-1265	193	10	countries	country	NOUN
ajis02-1265	193	11	,	,	PUNCT
ajis02-1265	193	12	whereas	whereas	SCONJ
ajis02-1265	193	13	the	the	DET
ajis02-1265	193	14	red	red	ADJ
ajis02-1265	193	15	dots	dot	NOUN
ajis02-1265	193	16	represent	represent	VERB
ajis02-1265	193	17	developing	develop	VERB
ajis02-1265	193	18	countries	country	NOUN
ajis02-1265	193	19	.	.	PUNCT
ajis02-1265	194	1	among	among	ADP
ajis02-1265	194	2	the	the	DET
ajis02-1265	194	3	selected	select	VERB
ajis02-1265	194	4	thirty	thirty	NUM
ajis02-1265	194	5	-	-	PUNCT
ajis02-1265	194	6	one	one	NUM
ajis02-1265	194	7	(	(	PUNCT
ajis02-1265	194	8	31	31	NUM
ajis02-1265	194	9	)	)	PUNCT
ajis02-1265	194	10	articles	article	NOUN
ajis02-1265	194	11	,	,	PUNCT
ajis02-1265	194	12	8	8	NUM
ajis02-1265	194	13	articles	article	NOUN
ajis02-1265	194	14	provided	provide	VERB
ajis02-1265	194	15	the	the	DET
ajis02-1265	194	16	developing	develop	VERB
ajis02-1265	194	17	country	country	NOUN
ajis02-1265	194	18	’s	’s	PART
ajis02-1265	194	19	perspective	perspective	NOUN
ajis02-1265	194	20	.	.	PUNCT
ajis02-1265	195	1	figure	figure	NOUN
ajis02-1265	195	2	2	2	NUM
ajis02-1265	195	3	:	:	PUNCT
ajis02-1265	195	4	articles	article	NOUN
ajis02-1265	195	5	by	by	ADP
ajis02-1265	195	6	geography	geography	NOUN
ajis02-1265	195	7	4	4	NUM
ajis02-1265	195	8	study	study	NOUN
ajis02-1265	195	9	findings	finding	NOUN
ajis02-1265	195	10	:	:	PUNCT
ajis02-1265	195	11	the	the	DET
ajis02-1265	195	12	critical	critical	ADJ
ajis02-1265	195	13	success	success	NOUN
ajis02-1265	195	14	factors	factor	NOUN
ajis02-1265	195	15	of	of	ADP
ajis02-1265	195	16	bpm	bpm	NOUN
ajis02-1265	195	17	the	the	DET
ajis02-1265	195	18	above	above	ADJ
ajis02-1265	195	19	approach	approach	NOUN
ajis02-1265	195	20	resulted	result	VERB
ajis02-1265	195	21	in	in	ADP
ajis02-1265	195	22	fourteen	fourteen	NUM
ajis02-1265	195	23	(	(	PUNCT
ajis02-1265	195	24	14	14	NUM
ajis02-1265	195	25	)	)	PUNCT
ajis02-1265	195	26	csfs	csfs	NOUN
ajis02-1265	195	27	,	,	PUNCT
ajis02-1265	195	28	all	all	PRON
ajis02-1265	195	29	are	be	AUX
ajis02-1265	195	30	first	first	ADV
ajis02-1265	195	31	clearly	clearly	ADV
ajis02-1265	195	32	defined	define	VERB
ajis02-1265	195	33	and	and	CCONJ
ajis02-1265	195	34	then	then	ADV
ajis02-1265	195	35	explained	explain	VERB
ajis02-1265	195	36	in	in	ADP
ajis02-1265	195	37	further	further	ADJ
ajis02-1265	195	38	detail	detail	NOUN
ajis02-1265	195	39	below	below	ADV
ajis02-1265	195	40	.	.	PUNCT
ajis02-1265	196	1	4.1	4.1	NUM
ajis02-1265	196	2	identifying	identify	VERB
ajis02-1265	196	3	and	and	CCONJ
ajis02-1265	196	4	defining	define	VERB
ajis02-1265	196	5	the	the	DET
ajis02-1265	196	6	critical	critical	ADJ
ajis02-1265	196	7	success	success	NOUN
ajis02-1265	196	8	factors	factor	VERB
ajis02-1265	196	9	the	the	DET
ajis02-1265	196	10	definitions	definition	NOUN
ajis02-1265	196	11	for	for	ADP
ajis02-1265	196	12	each	each	PRON
ajis02-1265	196	13	of	of	ADP
ajis02-1265	196	14	the	the	DET
ajis02-1265	196	15	fourteen	fourteen	NUM
ajis02-1265	196	16	(	(	PUNCT
ajis02-1265	196	17	14	14	NUM
ajis02-1265	196	18	)	)	PUNCT
ajis02-1265	196	19	factors	factor	NOUN
ajis02-1265	196	20	(	(	PUNCT
ajis02-1265	196	21	adopted	adopt	VERB
ajis02-1265	196	22	from	from	ADP
ajis02-1265	196	23	the	the	DET
ajis02-1265	196	24	literature	literature	NOUN
ajis02-1265	196	25	)	)	PUNCT
ajis02-1265	196	26	as	as	SCONJ
ajis02-1265	196	27	used	use	VERB
ajis02-1265	196	28	in	in	ADP
ajis02-1265	196	29	this	this	DET
ajis02-1265	196	30	study	study	NOUN
ajis02-1265	196	31	are	be	AUX
ajis02-1265	196	32	presented	present	VERB
ajis02-1265	196	33	in	in	ADP
ajis02-1265	196	34	table	table	NOUN
ajis02-1265	196	35	5	5	NUM
ajis02-1265	196	36	in	in	ADP
ajis02-1265	196	37	the	the	DET
ajis02-1265	196	38	order	order	NOUN
ajis02-1265	196	39	of	of	ADP
ajis02-1265	196	40	most	most	ADV
ajis02-1265	196	41	discussed	discuss	VERB
ajis02-1265	196	42	to	to	ADP
ajis02-1265	196	43	least	least	ADV
ajis02-1265	196	44	discussed	discuss	VERB
ajis02-1265	196	45	.	.	PUNCT
ajis02-1265	197	1	when	when	SCONJ
ajis02-1265	197	2	deriving	derive	VERB
ajis02-1265	197	3	these	these	DET
ajis02-1265	197	4	definitions	definition	NOUN
ajis02-1265	197	5	,	,	PUNCT
ajis02-1265	197	6	any	any	DET
ajis02-1265	197	7	direct	direct	ADJ
ajis02-1265	197	8	or	or	CCONJ
ajis02-1265	197	9	indirect	indirect	ADJ
ajis02-1265	197	10	(	(	PUNCT
ajis02-1265	197	11	implied	imply	VERB
ajis02-1265	197	12	)	)	PUNCT
ajis02-1265	197	13	mentioning	mentioning	NOUN
ajis02-1265	197	14	of	of	ADP
ajis02-1265	197	15	each	each	DET
ajis02-1265	197	16	factor	factor	NOUN
ajis02-1265	197	17	,	,	PUNCT
ajis02-1265	197	18	together	together	ADV
ajis02-1265	197	19	with	with	ADP
ajis02-1265	197	20	the	the	DET
ajis02-1265	197	21	definitions	definition	NOUN
ajis02-1265	197	22	and	and	CCONJ
ajis02-1265	197	23	any	any	DET
ajis02-1265	197	24	additional	additional	ADJ
ajis02-1265	197	25	insights	insight	NOUN
ajis02-1265	197	26	the	the	DET
ajis02-1265	197	27	papers	paper	NOUN
ajis02-1265	197	28	provided	provide	VERB
ajis02-1265	197	29	were	be	AUX
ajis02-1265	197	30	coded	code	VERB
ajis02-1265	197	31	,	,	PUNCT
ajis02-1265	197	32	and	and	CCONJ
ajis02-1265	197	33	checked	check	VERB
ajis02-1265	197	34	by	by	ADP
ajis02-1265	197	35	a	a	DET
ajis02-1265	197	36	second	second	ADJ
ajis02-1265	197	37	coder	coder	NOUN
ajis02-1265	197	38	.	.	PUNCT
ajis02-1265	198	1	furthermore	furthermore	ADV
ajis02-1265	198	2	,	,	PUNCT
ajis02-1265	198	3	additional	additional	ADJ
ajis02-1265	198	4	aspects	aspect	NOUN
ajis02-1265	198	5	that	that	PRON
ajis02-1265	198	6	contributed	contribute	VERB
ajis02-1265	198	7	towards	towards	ADP
ajis02-1265	198	8	a	a	DET
ajis02-1265	198	9	factor	factor	NOUN
ajis02-1265	198	10	were	be	AUX
ajis02-1265	198	11	also	also	ADV
ajis02-1265	198	12	captured	capture	VERB
ajis02-1265	198	13	to	to	PART
ajis02-1265	198	14	enable	enable	VERB
ajis02-1265	198	15	a	a	DET
ajis02-1265	198	16	better	well	ADJ
ajis02-1265	198	17	understanding	understanding	NOUN
ajis02-1265	198	18	on	on	ADP
ajis02-1265	198	19	what	what	PRON
ajis02-1265	198	20	each	each	DET
ajis02-1265	198	21	factor	factor	NOUN
ajis02-1265	198	22	was	be	AUX
ajis02-1265	198	23	formed	form	VERB
ajis02-1265	198	24	on	on	ADP
ajis02-1265	198	25	.	.	PUNCT
ajis02-1265	199	1	australasian	australasian	ADJ
ajis02-1265	199	2	journal	journal	NOUN
ajis02-1265	199	3	of	of	ADP
ajis02-1265	199	4	information	information	NOUN
ajis02-1265	199	5	systems	system	NOUN
ajis02-1265	199	6	syed	sye	VERB
ajis02-1265	199	7	,	,	PUNCT
ajis02-1265	199	8	bandara	bandara	PROPN
ajis02-1265	199	9	,	,	PUNCT
ajis02-1265	199	10	french	french	PROPN
ajis02-1265	199	11	&	&	CCONJ
ajis02-1265	199	12	stewart	stewart	PROPN
ajis02-1265	199	13	2018	2018	NUM
ajis02-1265	199	14	,	,	PUNCT
ajis02-1265	199	15	vol	vol	NOUN
ajis02-1265	199	16	22	22	NUM
ajis02-1265	199	17	,	,	PUNCT
ajis02-1265	199	18	research	research	NOUN
ajis02-1265	199	19	article	article	NOUN
ajis02-1265	199	20	csf	csf	ADJ
ajis02-1265	199	21	of	of	ADP
ajis02-1265	199	22	bpm	bpm	NOUN
ajis02-1265	199	23	in	in	ADP
ajis02-1265	199	24	public	public	ADJ
ajis02-1265	199	25	sector	sector	NOUN
ajis02-1265	199	26	11	11	NUM
ajis02-1265	199	27	csf	csf	ADJ
ajis02-1265	199	28	example	example	NOUN
ajis02-1265	199	29	definitions	definition	NOUN
ajis02-1265	199	30	gathered	gather	VERB
ajis02-1265	199	31	from	from	ADP
ajis02-1265	199	32	the	the	DET
ajis02-1265	199	33	literature	literature	NOUN
ajis02-1265	199	34	adopted	adopt	VERB
ajis02-1265	199	35	definition	definition	NOUN
ajis02-1265	199	36	to	to	ADP
ajis02-1265	199	37	p	p	PROPN
ajis02-1265	199	38	m	m	PROPN
ajis02-1265	199	39	an	an	DET
ajis02-1265	199	40	ag	ag	PROPN
ajis02-1265	200	1	em	em	PRON
ajis02-1265	200	2	en	en	PROPN
ajis02-1265	200	3	t	t	PROPN
ajis02-1265	200	4	s	s	PART
ajis02-1265	200	5	up	up	ADP
ajis02-1265	200	6	po	po	X
ajis02-1265	200	7	rt	rt	PROPN
ajis02-1265	200	8	-c	-c	PUNCT
ajis02-1265	200	9	om	om	PROPN
ajis02-1265	200	10	m	m	VERB
ajis02-1265	200	11	it	it	PRON
ajis02-1265	200	12	m	m	VERB
ajis02-1265	200	13	en	en	ADP
ajis02-1265	200	14	t	t	PROPN
ajis02-1265	200	15	a	a	DET
ajis02-1265	200	16	nd	nd	NOUN
ajis02-1265	200	17	u	u	NOUN
ajis02-1265	200	18	nd	nd	INTJ
ajis02-1265	200	19	er	er	INTJ
ajis02-1265	200	20	st	st	PROPN
ajis02-1265	201	1	an	an	DET
ajis02-1265	201	2	di	di	NOUN
ajis02-1265	201	3	ng	ng	PROPN
ajis02-1265	201	4	o	o	PROPN
ajis02-1265	202	1	f	f	PROPN
ajis02-1265	202	2	b	b	PROPN
ajis02-1265	202	3	pm	pm	NOUN
ajis02-1265	202	4	“	"	PUNCT
ajis02-1265	202	5	willingness	willingness	NOUN
ajis02-1265	202	6	of	of	ADP
ajis02-1265	202	7	top	top	ADJ
ajis02-1265	202	8	management	management	NOUN
ajis02-1265	202	9	to	to	PART
ajis02-1265	202	10	accept	accept	VERB
ajis02-1265	202	11	and	and	CCONJ
ajis02-1265	202	12	implement	implement	VERB
ajis02-1265	202	13	the	the	DET
ajis02-1265	202	14	re	re	ADJ
ajis02-1265	202	15	-	-	ADJ
ajis02-1265	202	16	engineering	engineering	ADJ
ajis02-1265	202	17	team	team	NOUN
ajis02-1265	202	18	's	's	PART
ajis02-1265	202	19	recommendations	recommendation	NOUN
ajis02-1265	202	20	''	''	PUNCT
ajis02-1265	202	21	(	(	PUNCT
ajis02-1265	202	22	mcadam	mcadam	PROPN
ajis02-1265	202	23	and	and	CCONJ
ajis02-1265	202	24	donaghy	donaghy	PROPN
ajis02-1265	202	25	,	,	PUNCT
ajis02-1265	202	26	1999	1999	NUM
ajis02-1265	202	27	,	,	PUNCT
ajis02-1265	202	28	p.44	p.44	NOUN
ajis02-1265	202	29	)	)	PUNCT
ajis02-1265	202	30	;	;	PUNCT
ajis02-1265	202	31	a	a	DET
ajis02-1265	202	32	proactive	proactive	ADJ
ajis02-1265	202	33	push	push	NOUN
ajis02-1265	202	34	to	to	PART
ajis02-1265	202	35	leverage	leverage	VERB
ajis02-1265	202	36	potential	potential	ADJ
ajis02-1265	202	37	opportunities	opportunity	NOUN
ajis02-1265	202	38	enabled	enable	VERB
ajis02-1265	202	39	by	by	ADP
ajis02-1265	202	40	change	change	NOUN
ajis02-1265	202	41	agents	agent	NOUN
ajis02-1265	202	42	,	,	PUNCT
ajis02-1265	202	43	ensured	ensure	VERB
ajis02-1265	202	44	the	the	DET
ajis02-1265	202	45	funding	funding	NOUN
ajis02-1265	202	46	to	to	PART
ajis02-1265	202	47	support	support	VERB
ajis02-1265	202	48	the	the	DET
ajis02-1265	202	49	project	project	NOUN
ajis02-1265	202	50	,	,	PUNCT
ajis02-1265	202	51	driven	drive	VERB
ajis02-1265	202	52	by	by	ADP
ajis02-1265	202	53	local	local	ADJ
ajis02-1265	202	54	management	management	NOUN
ajis02-1265	202	55	with	with	ADP
ajis02-1265	202	56	a	a	DET
ajis02-1265	202	57	strong	strong	ADJ
ajis02-1265	202	58	business	business	NOUN
ajis02-1265	202	59	case	case	NOUN
ajis02-1265	202	60	;	;	PUNCT
ajis02-1265	202	61	the	the	DET
ajis02-1265	202	62	delineation	delineation	NOUN
ajis02-1265	202	63	of	of	ADP
ajis02-1265	202	64	a	a	DET
ajis02-1265	202	65	specific	specific	ADJ
ajis02-1265	202	66	plan	plan	NOUN
ajis02-1265	202	67	of	of	ADP
ajis02-1265	202	68	action	action	NOUN
ajis02-1265	202	69	and	and	CCONJ
ajis02-1265	202	70	then	then	ADV
ajis02-1265	202	71	motivation	motivation	NOUN
ajis02-1265	202	72	of	of	ADP
ajis02-1265	202	73	the	the	DET
ajis02-1265	202	74	entire	entire	ADJ
ajis02-1265	202	75	organisation	organisation	NOUN
ajis02-1265	202	76	”	"	PUNCT
ajis02-1265	202	77	.	.	PUNCT
ajis02-1265	203	1	(	(	PUNCT
ajis02-1265	203	2	kennedy	kennedy	PROPN
ajis02-1265	203	3	et	et	PROPN
ajis02-1265	203	4	al	al	PROPN
ajis02-1265	203	5	,	,	PUNCT
ajis02-1265	203	6	201	201	NUM
ajis02-1265	203	7	)	)	PUNCT
ajis02-1265	203	8	;	;	PUNCT
ajis02-1265	203	9	“	"	PUNCT
ajis02-1265	203	10	the	the	DET
ajis02-1265	203	11	existence	existence	NOUN
ajis02-1265	203	12	of	of	ADP
ajis02-1265	203	13	a	a	DET
ajis02-1265	203	14	single	single	ADJ
ajis02-1265	203	15	person	person	NOUN
ajis02-1265	203	16	within	within	ADP
ajis02-1265	203	17	the	the	DET
ajis02-1265	203	18	organisation	organisation	NOUN
ajis02-1265	203	19	who	who	PRON
ajis02-1265	203	20	is	be	AUX
ajis02-1265	203	21	committed	commit	VERB
ajis02-1265	203	22	to	to	ADP
ajis02-1265	203	23	introducing	introduce	VERB
ajis02-1265	203	24	the	the	DET
ajis02-1265	203	25	innovative	innovative	ADJ
ajis02-1265	203	26	it	it	PRON
ajis02-1265	203	27	initiative	initiative	NOUN
ajis02-1265	203	28	to	to	ADP
ajis02-1265	203	29	the	the	DET
ajis02-1265	203	30	organisation”(kamal	organisation”(kamal	PROPN
ajis02-1265	203	31	,	,	PUNCT
ajis02-1265	203	32	2006	2006	NUM
ajis02-1265	203	33	,	,	PUNCT
ajis02-1265	203	34	p.213	p.213	NOUN
ajis02-1265	203	35	)	)	PUNCT
ajis02-1265	203	36	;	;	PUNCT
ajis02-1265	203	37	“	"	PUNCT
ajis02-1265	203	38	clear	clear	ADJ
ajis02-1265	203	39	leadership	leadership	NOUN
ajis02-1265	203	40	is	be	AUX
ajis02-1265	203	41	essential	essential	ADJ
ajis02-1265	203	42	to	to	PART
ajis02-1265	203	43	make	make	VERB
ajis02-1265	203	44	this	this	DET
ajis02-1265	203	45	effort	effort	NOUN
ajis02-1265	203	46	work	work	NOUN
ajis02-1265	203	47	”	"	PUNCT
ajis02-1265	203	48	(	(	PUNCT
ajis02-1265	203	49	al	al	PROPN
ajis02-1265	203	50	-	-	PUNCT
ajis02-1265	203	51	kibsi	kibsi	PROPN
ajis02-1265	203	52	,	,	PUNCT
ajis02-1265	203	53	et	et	PROPN
ajis02-1265	203	54	al	al	PROPN
ajis02-1265	203	55	.	.	PROPN
ajis02-1265	203	56	2001	2001	NUM
ajis02-1265	203	57	,	,	PUNCT
ajis02-1265	203	58	p.69	p.69	NOUN
ajis02-1265	203	59	)	)	PUNCT
ajis02-1265	203	60	;	;	PUNCT
ajis02-1265	203	61	“	"	PUNCT
ajis02-1265	203	62	to	to	PART
ajis02-1265	203	63	be	be	AUX
ajis02-1265	203	64	effective	effective	ADJ
ajis02-1265	203	65	in	in	ADP
ajis02-1265	203	66	implementing	implement	VERB
ajis02-1265	203	67	e	e	NOUN
ajis02-1265	203	68	-	-	NOUN
ajis02-1265	203	69	government	government	NOUN
ajis02-1265	203	70	projects	project	NOUN
ajis02-1265	203	71	,	,	PUNCT
ajis02-1265	203	72	the	the	DET
ajis02-1265	203	73	cio	cio	NOUN
ajis02-1265	203	74	should	should	AUX
ajis02-1265	203	75	occupy	occupy	VERB
ajis02-1265	203	76	a	a	DET
ajis02-1265	203	77	position	position	NOUN
ajis02-1265	203	78	in	in	ADP
ajis02-1265	203	79	a	a	DET
ajis02-1265	203	80	senior	senior	ADJ
ajis02-1265	203	81	central	central	ADJ
ajis02-1265	203	82	agency	agency	NOUN
ajis02-1265	203	83	of	of	ADP
ajis02-1265	203	84	government	government	NOUN
ajis02-1265	203	85	with	with	ADP
ajis02-1265	203	86	an	an	DET
ajis02-1265	203	87	enterprise	enterprise	NOUN
ajis02-1265	203	88	-	-	PUNCT
ajis02-1265	203	89	wide	wide	ADJ
ajis02-1265	203	90	view	view	NOUN
ajis02-1265	203	91	of	of	ADP
ajis02-1265	203	92	government	government	NOUN
ajis02-1265	203	93	operations	operation	NOUN
ajis02-1265	203	94	or	or	CCONJ
ajis02-1265	203	95	budget	budget	NOUN
ajis02-1265	203	96	.	.	PUNCT
ajis02-1265	203	97	”	"	PUNCT
ajis02-1265	204	1	(	(	PUNCT
ajis02-1265	204	2	marilu	marilu	PROPN
ajis02-1265	204	3	,	,	PUNCT
ajis02-1265	204	4	2012	2012	NUM
ajis02-1265	204	5	,	,	PUNCT
ajis02-1265	204	6	p.4	p.4	ADJ
ajis02-1265	204	7	)	)	PUNCT
ajis02-1265	204	8	.	.	PUNCT
ajis02-1265	205	1	senior	senior	ADJ
ajis02-1265	205	2	management	management	NOUN
ajis02-1265	205	3	’s	’s	PART
ajis02-1265	205	4	active	active	ADJ
ajis02-1265	205	5	involvement	involvement	NOUN
ajis02-1265	205	6	in	in	ADP
ajis02-1265	205	7	the	the	DET
ajis02-1265	205	8	project	project	NOUN
ajis02-1265	205	9	,	,	PUNCT
ajis02-1265	205	10	with	with	ADP
ajis02-1265	205	11	provisions	provision	NOUN
ajis02-1265	205	12	of	of	ADP
ajis02-1265	205	13	resources	resource	NOUN
ajis02-1265	205	14	and	and	CCONJ
ajis02-1265	205	15	funding	funding	NOUN
ajis02-1265	205	16	,	,	PUNCT
ajis02-1265	205	17	motivation	motivation	NOUN
ajis02-1265	205	18	,	,	PUNCT
ajis02-1265	205	19	acceptance	acceptance	NOUN
ajis02-1265	205	20	of	of	ADP
ajis02-1265	205	21	risks	risk	NOUN
ajis02-1265	205	22	,	,	PUNCT
ajis02-1265	205	23	perseverance	perseverance	NOUN
ajis02-1265	205	24	,	,	PUNCT
ajis02-1265	205	25	and	and	CCONJ
ajis02-1265	205	26	strong	strong	ADJ
ajis02-1265	205	27	leadership	leadership	NOUN
ajis02-1265	205	28	qualities	quality	NOUN
ajis02-1265	205	29	.	.	PUNCT
ajis02-1265	206	1	c	c	PROPN
ajis02-1265	206	2	om	om	PROPN
ajis02-1265	206	3	m	m	PROPN
ajis02-1265	206	4	un	un	PROPN
ajis02-1265	206	5	ic	ic	PROPN
ajis02-1265	206	6	at	at	ADP
ajis02-1265	206	7	io	io	PROPN
ajis02-1265	206	8	n	n	CCONJ
ajis02-1265	206	9	“	"	PUNCT
ajis02-1265	206	10	to	to	PART
ajis02-1265	206	11	reduce	reduce	VERB
ajis02-1265	206	12	the	the	DET
ajis02-1265	206	13	resistance	resistance	NOUN
ajis02-1265	206	14	to	to	PART
ajis02-1265	206	15	change	change	VERB
ajis02-1265	206	16	it	it	PRON
ajis02-1265	206	17	is	be	AUX
ajis02-1265	206	18	necessary	necessary	ADJ
ajis02-1265	206	19	to	to	PART
ajis02-1265	206	20	develop	develop	VERB
ajis02-1265	206	21	internal	internal	ADJ
ajis02-1265	206	22	and	and	CCONJ
ajis02-1265	206	23	external	external	ADJ
ajis02-1265	206	24	communication	communication	NOUN
ajis02-1265	206	25	strategies	strategy	NOUN
ajis02-1265	206	26	of	of	ADP
ajis02-1265	206	27	the	the	DET
ajis02-1265	206	28	bpm	bpm	NOUN
ajis02-1265	206	29	initiative	initiative	NOUN
ajis02-1265	206	30	.	.	PUNCT
ajis02-1265	207	1	these	these	DET
ajis02-1265	207	2	strategies	strategy	NOUN
ajis02-1265	207	3	shall	shall	AUX
ajis02-1265	207	4	disseminate	disseminate	VERB
ajis02-1265	207	5	information	information	NOUN
ajis02-1265	207	6	about	about	ADP
ajis02-1265	207	7	the	the	DET
ajis02-1265	207	8	bpm	bpm	NOUN
ajis02-1265	207	9	key	key	ADJ
ajis02-1265	207	10	concepts	concept	NOUN
ajis02-1265	207	11	,	,	PUNCT
ajis02-1265	207	12	while	while	SCONJ
ajis02-1265	207	13	communicating	communicate	VERB
ajis02-1265	207	14	the	the	DET
ajis02-1265	207	15	results	result	NOUN
ajis02-1265	207	16	of	of	ADP
ajis02-1265	207	17	the	the	DET
ajis02-1265	207	18	initiative	initiative	NOUN
ajis02-1265	207	19	”	"	PUNCT
ajis02-1265	207	20	(	(	PUNCT
ajis02-1265	207	21	alves	alves	PROPN
ajis02-1265	207	22	,	,	PUNCT
ajis02-1265	207	23	et	et	PROPN
ajis02-1265	207	24	al	al	PROPN
ajis02-1265	207	25	.	.	PROPN
ajis02-1265	207	26	,	,	PUNCT
ajis02-1265	207	27	2014	2014	NUM
ajis02-1265	207	28	,	,	PUNCT
ajis02-1265	207	29	p.285	p.285	NOUN
ajis02-1265	207	30	)	)	PUNCT
ajis02-1265	207	31	;	;	PUNCT
ajis02-1265	207	32	“	"	PUNCT
ajis02-1265	207	33	all	all	DET
ajis02-1265	207	34	stakeholders	stakeholder	NOUN
ajis02-1265	207	35	–	–	PUNCT
ajis02-1265	207	36	users	user	NOUN
ajis02-1265	207	37	,	,	PUNCT
ajis02-1265	207	38	suppliers	supplier	NOUN
ajis02-1265	207	39	,	,	PUNCT
ajis02-1265	207	40	delivery	delivery	NOUN
ajis02-1265	207	41	partners	partner	NOUN
ajis02-1265	207	42	elsewhere	elsewhere	ADV
ajis02-1265	207	43	in	in	ADP
ajis02-1265	207	44	the	the	DET
ajis02-1265	207	45	public	public	ADJ
ajis02-1265	207	46	,	,	PUNCT
ajis02-1265	207	47	private	private	ADJ
ajis02-1265	207	48	and	and	CCONJ
ajis02-1265	207	49	voluntary	voluntary	ADJ
ajis02-1265	207	50	sector	sector	NOUN
ajis02-1265	207	51	,	,	PUNCT
ajis02-1265	207	52	politicians	politician	NOUN
ajis02-1265	207	53	,	,	PUNCT
ajis02-1265	207	54	the	the	DET
ajis02-1265	207	55	media	medium	NOUN
ajis02-1265	207	56	etc	etc	X
ajis02-1265	207	57	.	.	X
ajis02-1265	207	58	have	have	VERB
ajis02-1265	207	59	a	a	DET
ajis02-1265	207	60	clear	clear	ADJ
ajis02-1265	207	61	understanding	understanding	NOUN
ajis02-1265	207	62	of	of	ADP
ajis02-1265	207	63	the	the	DET
ajis02-1265	207	64	programme	programme	NOUN
ajis02-1265	207	65	and	and	CCONJ
ajis02-1265	207	66	how	how	SCONJ
ajis02-1265	207	67	they	they	PRON
ajis02-1265	207	68	can	can	AUX
ajis02-1265	207	69	engage	engage	VERB
ajis02-1265	207	70	with	with	ADP
ajis02-1265	207	71	it	it	PRON
ajis02-1265	207	72	.	.	PUNCT
ajis02-1265	207	73	”	"	PUNCT
ajis02-1265	208	1	(	(	PUNCT
ajis02-1265	208	2	borras	borra	NOUN
ajis02-1265	208	3	,	,	PUNCT
ajis02-1265	208	4	2012	2012	NUM
ajis02-1265	208	5	,	,	PUNCT
ajis02-1265	208	6	p.46	p.46	PROPN
ajis02-1265	208	7	)	)	PUNCT
ajis02-1265	208	8	;	;	PUNCT
ajis02-1265	208	9	“	"	PUNCT
ajis02-1265	208	10	communicate	communicate	VERB
ajis02-1265	208	11	with	with	ADP
ajis02-1265	208	12	stakeholders	stakeholder	NOUN
ajis02-1265	208	13	about	about	ADP
ajis02-1265	208	14	the	the	DET
ajis02-1265	208	15	system	system	NOUN
ajis02-1265	208	16	:	:	PUNCT
ajis02-1265	208	17	sell	sell	VERB
ajis02-1265	208	18	the	the	DET
ajis02-1265	208	19	true	true	ADJ
ajis02-1265	208	20	benefits	benefit	NOUN
ajis02-1265	208	21	and	and	CCONJ
ajis02-1265	208	22	address	address	VERB
ajis02-1265	208	23	the	the	DET
ajis02-1265	208	24	true	true	ADJ
ajis02-1265	208	25	negative	negative	ADJ
ajis02-1265	208	26	aspects	aspect	NOUN
ajis02-1265	208	27	”	"	PUNCT
ajis02-1265	208	28	(	(	PUNCT
ajis02-1265	208	29	heeks	heek	NOUN
ajis02-1265	208	30	,	,	PUNCT
ajis02-1265	208	31	2003	2003	NUM
ajis02-1265	208	32	,	,	PUNCT
ajis02-1265	208	33	p.13	p.13	X
ajis02-1265	208	34	)	)	PUNCT
ajis02-1265	208	35	;	;	PUNCT
ajis02-1265	208	36	“	"	PUNCT
ajis02-1265	208	37	consolidation	consolidation	NOUN
ajis02-1265	208	38	and	and	CCONJ
ajis02-1265	208	39	communication	communication	NOUN
ajis02-1265	208	40	of	of	ADP
ajis02-1265	208	41	it	it	PRON
ajis02-1265	208	42	-	-	PUNCT
ajis02-1265	208	43	governance	governance	NOUN
ajis02-1265	208	44	-	-	PUNCT
ajis02-1265	208	45	related	relate	VERB
ajis02-1265	208	46	policies	policy	NOUN
ajis02-1265	208	47	and	and	CCONJ
ajis02-1265	208	48	guidelines	guideline	NOUN
ajis02-1265	208	49	.	.	PUNCT
ajis02-1265	209	1	this	this	PRON
ajis02-1265	209	2	can	can	AUX
ajis02-1265	209	3	enhance	enhance	VERB
ajis02-1265	209	4	the	the	DET
ajis02-1265	209	5	control	control	NOUN
ajis02-1265	209	6	,	,	PUNCT
ajis02-1265	209	7	changes	change	NOUN
ajis02-1265	209	8	and	and	CCONJ
ajis02-1265	209	9	enforcement	enforcement	NOUN
ajis02-1265	209	10	of	of	ADP
ajis02-1265	209	11	it	it	PRON
ajis02-1265	209	12	-	-	PUNCT
ajis02-1265	209	13	governance	governance	NOUN
ajis02-1265	209	14	-	-	PUNCT
ajis02-1265	209	15	related	relate	VERB
ajis02-1265	209	16	policies	policy	NOUN
ajis02-1265	209	17	and	and	CCONJ
ajis02-1265	209	18	guidelines	guideline	NOUN
ajis02-1265	209	19	for	for	ADP
ajis02-1265	209	20	performing	perform	VERB
ajis02-1265	209	21	it	it	PRON
ajis02-1265	209	22	-	-	PUNCT
ajis02-1265	209	23	enabled	enable	VERB
ajis02-1265	209	24	functions	function	NOUN
ajis02-1265	209	25	.	.	PUNCT
ajis02-1265	209	26	”	"	PUNCT
ajis02-1265	210	1	(	(	PUNCT
ajis02-1265	210	2	nfuka	nfuka	PROPN
ajis02-1265	210	3	&	&	CCONJ
ajis02-1265	210	4	rusu	rusu	PROPN
ajis02-1265	210	5	,	,	PUNCT
ajis02-1265	210	6	2011	2011	NUM
ajis02-1265	210	7	,	,	PUNCT
ajis02-1265	210	8	p.1436	p.1436	ADJ
ajis02-1265	210	9	)	)	PUNCT
ajis02-1265	210	10	.	.	PUNCT
ajis02-1265	211	1	organisational	organisational	ADJ
ajis02-1265	211	2	strategies	strategy	NOUN
ajis02-1265	211	3	,	,	PUNCT
ajis02-1265	211	4	channels	channel	NOUN
ajis02-1265	211	5	,	,	PUNCT
ajis02-1265	211	6	and	and	CCONJ
ajis02-1265	211	7	methods	method	NOUN
ajis02-1265	211	8	to	to	PART
ajis02-1265	211	9	enable	enable	VERB
ajis02-1265	211	10	on	on	ADP
ajis02-1265	211	11	-	-	PUNCT
ajis02-1265	211	12	time	time	NOUN
ajis02-1265	211	13	,	,	PUNCT
ajis02-1265	211	14	clear	clear	ADJ
ajis02-1265	211	15	,	,	PUNCT
ajis02-1265	211	16	and	and	CCONJ
ajis02-1265	211	17	accurate	accurate	ADJ
ajis02-1265	211	18	exchange	exchange	NOUN
ajis02-1265	211	19	of	of	ADP
ajis02-1265	211	20	relevant	relevant	ADJ
ajis02-1265	211	21	information	information	NOUN
ajis02-1265	211	22	amongst	amongst	ADP
ajis02-1265	211	23	the	the	DET
ajis02-1265	211	24	stakeholders	stakeholder	NOUN
ajis02-1265	211	25	.	.	PUNCT
ajis02-1265	212	1	pr	pr	PROPN
ajis02-1265	212	2	ep	ep	PROPN
ajis02-1265	212	3	ar	ar	PROPN
ajis02-1265	212	4	ed	ed	PROPN
ajis02-1265	212	5	ne	ne	PROPN
ajis02-1265	212	6	ss	ss	PROPN
ajis02-1265	213	1	fo	fo	INTJ
ajis02-1265	213	2	r	r	NOUN
ajis02-1265	213	3	o	o	X
ajis02-1265	213	4	rg	rg	NOUN
ajis02-1265	213	5	an	an	PRON
ajis02-1265	213	6	is	be	AUX
ajis02-1265	213	7	at	at	ADP
ajis02-1265	213	8	io	io	X
ajis02-1265	213	9	na	na	NOUN
ajis02-1265	213	10	l	l	NOUN
ajis02-1265	213	11	c	c	X
ajis02-1265	213	12	ha	ha	INTJ
ajis02-1265	213	13	ng	ng	PROPN
ajis02-1265	213	14	e	e	PROPN
ajis02-1265	213	15	“	"	PUNCT
ajis02-1265	213	16	how	how	SCONJ
ajis02-1265	213	17	a	a	DET
ajis02-1265	213	18	manager	manager	NOUN
ajis02-1265	213	19	or	or	CCONJ
ajis02-1265	213	20	leader	leader	NOUN
ajis02-1265	213	21	manages	manage	VERB
ajis02-1265	213	22	the	the	DET
ajis02-1265	213	23	potential	potential	ADJ
ajis02-1265	213	24	impact	impact	NOUN
ajis02-1265	213	25	of	of	ADP
ajis02-1265	213	26	change	change	NOUN
ajis02-1265	213	27	to	to	PART
ajis02-1265	213	28	make	make	VERB
ajis02-1265	213	29	people	people	NOUN
ajis02-1265	213	30	accept	accept	VERB
ajis02-1265	213	31	it	it	PRON
ajis02-1265	213	32	in	in	ADP
ajis02-1265	213	33	order	order	NOUN
ajis02-1265	213	34	to	to	PART
ajis02-1265	213	35	implement	implement	VERB
ajis02-1265	213	36	change	change	NOUN
ajis02-1265	213	37	”	"	PUNCT
ajis02-1265	213	38	(	(	PUNCT
ajis02-1265	213	39	hartini	hartini	NOUN
ajis02-1265	213	40	et	et	PROPN
ajis02-1265	213	41	al	al	PROPN
ajis02-1265	213	42	.	.	PROPN
ajis02-1265	213	43	,	,	PUNCT
ajis02-1265	213	44	2007	2007	NUM
ajis02-1265	213	45	,	,	PUNCT
ajis02-1265	213	46	p.458	p.458	NOUN
ajis02-1265	213	47	)	)	PUNCT
ajis02-1265	213	48	;	;	PUNCT
ajis02-1265	213	49	“	"	PUNCT
ajis02-1265	213	50	breaking	break	VERB
ajis02-1265	213	51	the	the	DET
ajis02-1265	213	52	organisational	organisational	ADJ
ajis02-1265	213	53	status	status	NOUN
ajis02-1265	213	54	quo	quo	NOUN
ajis02-1265	213	55	and	and	CCONJ
ajis02-1265	213	56	introducing	introduce	VERB
ajis02-1265	213	57	new	new	ADJ
ajis02-1265	213	58	practices	practice	NOUN
ajis02-1265	213	59	,	,	PUNCT
ajis02-1265	213	60	new	new	ADJ
ajis02-1265	213	61	values	value	NOUN
ajis02-1265	213	62	and	and	CCONJ
ajis02-1265	213	63	new	new	ADJ
ajis02-1265	213	64	structures	structure	NOUN
ajis02-1265	213	65	”	"	PUNCT
ajis02-1265	213	66	(	(	PUNCT
ajis02-1265	213	67	mcadam	mcadam	PROPN
ajis02-1265	213	68	&	&	CCONJ
ajis02-1265	213	69	donaghy	donaghy	PROPN
ajis02-1265	213	70	,	,	PUNCT
ajis02-1265	213	71	1999	1999	NUM
ajis02-1265	213	72	,	,	PUNCT
ajis02-1265	213	73	p.46	p.46	PROPN
ajis02-1265	213	74	)	)	PUNCT
ajis02-1265	213	75	;	;	PUNCT
ajis02-1265	213	76	“	"	PUNCT
ajis02-1265	213	77	the	the	DET
ajis02-1265	213	78	influence	influence	NOUN
ajis02-1265	213	79	of	of	ADP
ajis02-1265	213	80	the	the	DET
ajis02-1265	213	81	social	social	ADJ
ajis02-1265	213	82	environment	environment	NOUN
ajis02-1265	213	83	on	on	ADP
ajis02-1265	213	84	the	the	DET
ajis02-1265	213	85	employees	employee	NOUN
ajis02-1265	213	86	’	’	PART
ajis02-1265	213	87	perception	perception	NOUN
ajis02-1265	213	88	of	of	ADP
ajis02-1265	213	89	the	the	DET
ajis02-1265	213	90	transformation	transformation	NOUN
ajis02-1265	213	91	”	"	PUNCT
ajis02-1265	213	92	(	(	PUNCT
ajis02-1265	213	93	meier	meier	PROPN
ajis02-1265	213	94	,	,	PUNCT
ajis02-1265	213	95	ben	ben	PROPN
ajis02-1265	213	96	,	,	PUNCT
ajis02-1265	213	97	&	&	CCONJ
ajis02-1265	213	98	schuppan	schuppan	PROPN
ajis02-1265	213	99	,	,	PUNCT
ajis02-1265	213	100	2013	2013	NUM
ajis02-1265	213	101	,	,	PUNCT
ajis02-1265	213	102	p.320	p.320	NOUN
ajis02-1265	213	103	)	)	PUNCT
ajis02-1265	213	104	.	.	PUNCT
ajis02-1265	214	1	monitoring	monitoring	NOUN
ajis02-1265	214	2	,	,	PUNCT
ajis02-1265	214	3	measurement	measurement	NOUN
ajis02-1265	214	4	,	,	PUNCT
ajis02-1265	214	5	and	and	CCONJ
ajis02-1265	214	6	mitigation	mitigation	NOUN
ajis02-1265	214	7	strategies	strategy	NOUN
ajis02-1265	214	8	to	to	PART
ajis02-1265	214	9	effectively	effectively	ADV
ajis02-1265	214	10	prepare	prepare	VERB
ajis02-1265	214	11	and	and	CCONJ
ajis02-1265	214	12	overcome	overcome	VERB
ajis02-1265	214	13	potential	potential	ADJ
ajis02-1265	214	14	impact	impact	NOUN
ajis02-1265	214	15	of	of	ADP
ajis02-1265	214	16	changes	change	NOUN
ajis02-1265	214	17	in	in	ADP
ajis02-1265	214	18	internal	internal	ADJ
ajis02-1265	214	19	and	and	CCONJ
ajis02-1265	214	20	external	external	ADJ
ajis02-1265	214	21	environments	environment	NOUN
ajis02-1265	214	22	on	on	ADP
ajis02-1265	214	23	people	people	NOUN
ajis02-1265	214	24	and	and	CCONJ
ajis02-1265	214	25	processes	process	NOUN
ajis02-1265	214	26	in	in	ADP
ajis02-1265	214	27	an	an	DET
ajis02-1265	214	28	organisation	organisation	NOUN
ajis02-1265	214	29	.	.	PUNCT
ajis02-1265	215	1	australasian	australasian	ADJ
ajis02-1265	215	2	journal	journal	NOUN
ajis02-1265	215	3	of	of	ADP
ajis02-1265	215	4	information	information	NOUN
ajis02-1265	215	5	systems	system	NOUN
ajis02-1265	215	6	syed	sye	VERB
ajis02-1265	215	7	,	,	PUNCT
ajis02-1265	215	8	bandara	bandara	PROPN
ajis02-1265	215	9	,	,	PUNCT
ajis02-1265	215	10	french	french	PROPN
ajis02-1265	215	11	&	&	CCONJ
ajis02-1265	215	12	stewart	stewart	PROPN
ajis02-1265	215	13	2018	2018	NUM
ajis02-1265	215	14	,	,	PUNCT
ajis02-1265	215	15	vol	vol	NOUN
ajis02-1265	215	16	22	22	NUM
ajis02-1265	215	17	,	,	PUNCT
ajis02-1265	215	18	research	research	NOUN
ajis02-1265	215	19	article	article	NOUN
ajis02-1265	215	20	csf	csf	ADJ
ajis02-1265	215	21	of	of	ADP
ajis02-1265	215	22	bpm	bpm	NOUN
ajis02-1265	215	23	in	in	ADP
ajis02-1265	215	24	public	public	ADJ
ajis02-1265	215	25	sector	sector	NOUN
ajis02-1265	215	26	12	12	NUM
ajis02-1265	215	27	csf	csf	ADJ
ajis02-1265	215	28	example	example	NOUN
ajis02-1265	215	29	definitions	definition	NOUN
ajis02-1265	215	30	gathered	gather	VERB
ajis02-1265	215	31	from	from	ADP
ajis02-1265	215	32	the	the	DET
ajis02-1265	215	33	literature	literature	NOUN
ajis02-1265	215	34	adopted	adopt	VERB
ajis02-1265	215	35	definition	definition	NOUN
ajis02-1265	215	36	en	en	PROPN
ajis02-1265	215	37	li	li	PROPN
ajis02-1265	215	38	st	st	PROPN
ajis02-1265	215	39	in	in	ADP
ajis02-1265	215	40	g	g	PROPN
ajis02-1265	215	41	c	c	PROPN
ajis02-1265	215	42	us	we	PRON
ajis02-1265	215	43	to	to	ADP
ajis02-1265	215	44	m	m	PROPN
ajis02-1265	215	45	er	er	INTJ
ajis02-1265	215	46	a	a	DET
ajis02-1265	215	47	nd	nd	PROPN
ajis02-1265	215	48	st	st	PROPN
ajis02-1265	215	49	ak	ak	PROPN
ajis02-1265	215	50	eh	eh	INTJ
ajis02-1265	215	51	ol	ol	PROPN
ajis02-1265	215	52	de	de	ADP
ajis02-1265	215	53	r	r	PROPN
ajis02-1265	215	54	s	s	PROPN
ajis02-1265	215	55	up	up	ADP
ajis02-1265	215	56	po	po	X
ajis02-1265	215	57	rt	rt	PROPN
ajis02-1265	215	58	in	in	ADP
ajis02-1265	215	59	vo	vo	PROPN
ajis02-1265	215	60	lv	lv	PROPN
ajis02-1265	215	61	em	em	PRON
ajis02-1265	215	62	en	en	PROPN
ajis02-1265	215	63	t	t	PROPN
ajis02-1265	215	64	“	"	PUNCT
ajis02-1265	215	65	customer	customer	NOUN
ajis02-1265	215	66	focus	focus	NOUN
ajis02-1265	215	67	is	be	AUX
ajis02-1265	215	68	now	now	ADV
ajis02-1265	215	69	emphasised	emphasise	VERB
ajis02-1265	215	70	more	more	ADV
ajis02-1265	215	71	within	within	ADP
ajis02-1265	215	72	the	the	DET
ajis02-1265	215	73	public	public	ADJ
ajis02-1265	215	74	sector	sector	NOUN
ajis02-1265	215	75	,	,	PUNCT
ajis02-1265	215	76	and	and	CCONJ
ajis02-1265	215	77	customer	customer	NOUN
ajis02-1265	215	78	friendliness	friendliness	NOUN
ajis02-1265	215	79	and	and	CCONJ
ajis02-1265	215	80	simplification	simplification	NOUN
ajis02-1265	215	81	of	of	ADP
ajis02-1265	215	82	procedures	procedure	NOUN
ajis02-1265	215	83	is	be	AUX
ajis02-1265	215	84	the	the	DET
ajis02-1265	215	85	imperative	imperative	NOUN
ajis02-1265	215	86	of	of	ADP
ajis02-1265	215	87	the	the	DET
ajis02-1265	215	88	administration	administration	NOUN
ajis02-1265	215	89	,	,	PUNCT
ajis02-1265	215	90	in	in	ADP
ajis02-1265	215	91	keeping	keep	VERB
ajis02-1265	215	92	with	with	ADP
ajis02-1265	215	93	the	the	DET
ajis02-1265	215	94	stated	state	VERB
ajis02-1265	215	95	aim	aim	NOUN
ajis02-1265	215	96	of	of	ADP
ajis02-1265	215	97	the	the	DET
ajis02-1265	215	98	organisation	organisation	NOUN
ajis02-1265	215	99	.	.	PUNCT
ajis02-1265	215	100	”	"	PUNCT
ajis02-1265	216	1	(	(	PUNCT
ajis02-1265	216	2	kennedy	kennedy	PROPN
ajis02-1265	216	3	,	,	PUNCT
ajis02-1265	216	4	et	et	PROPN
ajis02-1265	216	5	al	al	PROPN
ajis02-1265	216	6	.	.	PROPN
ajis02-1265	216	7	,	,	PUNCT
ajis02-1265	216	8	2012	2012	NUM
ajis02-1265	216	9	,	,	PUNCT
ajis02-1265	216	10	p.19	p.19	NOUN
ajis02-1265	216	11	)	)	PUNCT
ajis02-1265	216	12	;	;	PUNCT
ajis02-1265	216	13	“	"	PUNCT
ajis02-1265	216	14	need	need	VERB
ajis02-1265	216	15	for	for	ADP
ajis02-1265	216	16	a	a	DET
ajis02-1265	216	17	greater	great	ADJ
ajis02-1265	216	18	awareness	awareness	NOUN
ajis02-1265	216	19	of	of	ADP
ajis02-1265	216	20	the	the	DET
ajis02-1265	216	21	customers	customer	NOUN
ajis02-1265	216	22	of	of	ADP
ajis02-1265	216	23	public	public	ADJ
ajis02-1265	216	24	services	service	NOUN
ajis02-1265	216	25	”	"	PUNCT
ajis02-1265	216	26	(	(	PUNCT
ajis02-1265	216	27	mcadam	mcadam	PROPN
ajis02-1265	216	28	&	&	CCONJ
ajis02-1265	216	29	donaghy	donaghy	PROPN
ajis02-1265	216	30	,	,	PUNCT
ajis02-1265	216	31	1999	1999	NUM
ajis02-1265	216	32	,	,	PUNCT
ajis02-1265	216	33	p.47	p.47	NOUN
ajis02-1265	216	34	)	)	PUNCT
ajis02-1265	216	35	;	;	PUNCT
ajis02-1265	216	36	“	"	PUNCT
ajis02-1265	216	37	harnessing	harness	VERB
ajis02-1265	216	38	the	the	DET
ajis02-1265	216	39	full	full	ADJ
ajis02-1265	216	40	power	power	NOUN
ajis02-1265	216	41	of	of	ADP
ajis02-1265	216	42	e	e	NOUN
ajis02-1265	216	43	-	-	NOUN
ajis02-1265	216	44	government	government	NOUN
ajis02-1265	216	45	requires	require	VERB
ajis02-1265	216	46	reorganizing	reorganize	VERB
ajis02-1265	216	47	departmental	departmental	ADJ
ajis02-1265	216	48	processes	process	NOUN
ajis02-1265	216	49	around	around	ADP
ajis02-1265	216	50	the	the	DET
ajis02-1265	216	51	needs	need	NOUN
ajis02-1265	216	52	of	of	ADP
ajis02-1265	216	53	citizens	citizen	NOUN
ajis02-1265	216	54	and	and	CCONJ
ajis02-1265	216	55	businesses	business	NOUN
ajis02-1265	216	56	”	"	PUNCT
ajis02-1265	216	57	(	(	PUNCT
ajis02-1265	216	58	al	al	PROPN
ajis02-1265	216	59	-	-	PUNCT
ajis02-1265	216	60	kibsi	kibsi	PROPN
ajis02-1265	216	61	,	,	PUNCT
ajis02-1265	216	62	et	et	PROPN
ajis02-1265	216	63	al	al	PROPN
ajis02-1265	216	64	.	.	PROPN
ajis02-1265	216	65	,	,	PUNCT
ajis02-1265	216	66	2001	2001	NUM
ajis02-1265	216	67	,	,	PUNCT
ajis02-1265	216	68	p.69	p.69	NOUN
ajis02-1265	216	69	)	)	PUNCT
ajis02-1265	216	70	.	.	PUNCT
ajis02-1265	217	1	a	a	DET
ajis02-1265	217	2	systematic	systematic	ADJ
ajis02-1265	217	3	approach	approach	NOUN
ajis02-1265	217	4	incorporating	incorporate	VERB
ajis02-1265	217	5	active	active	ADJ
ajis02-1265	217	6	stakeholders	stakeholder	NOUN
ajis02-1265	217	7	and	and	CCONJ
ajis02-1265	217	8	customer	customer	NOUN
ajis02-1265	217	9	participation	participation	NOUN
ajis02-1265	217	10	to	to	PART
ajis02-1265	217	11	continuously	continuously	ADV
ajis02-1265	217	12	monitor	monitor	VERB
ajis02-1265	217	13	and	and	CCONJ
ajis02-1265	217	14	identify	identify	VERB
ajis02-1265	217	15	system	system	NOUN
ajis02-1265	217	16	and	and	CCONJ
ajis02-1265	217	17	service	service	NOUN
ajis02-1265	217	18	needs	need	NOUN
ajis02-1265	217	19	for	for	ADP
ajis02-1265	217	20	process	process	NOUN
ajis02-1265	217	21	improvement	improvement	NOUN
ajis02-1265	217	22	.	.	PUNCT
ajis02-1265	218	1	c	c	PROPN
ajis02-1265	218	2	ho	ho	PROPN
ajis02-1265	218	3	os	os	PROPN
ajis02-1265	218	4	in	in	ADP
ajis02-1265	218	5	g	g	PROPN
ajis02-1265	218	6	th	th	X
ajis02-1265	218	7	e	e	X
ajis02-1265	218	8	bp	bp	PROPN
ajis02-1265	218	9	m	m	PROPN
ajis02-1265	218	10	te	te	PROPN
ajis02-1265	218	11	am	be	AUX
ajis02-1265	218	12	a	a	DET
ajis02-1265	218	13	core	core	NOUN
ajis02-1265	218	14	bpr	bpr	NOUN
ajis02-1265	218	15	group	group	NOUN
ajis02-1265	218	16	together	together	ADV
ajis02-1265	218	17	with	with	ADP
ajis02-1265	218	18	cross	cross	ADJ
ajis02-1265	218	19	-	-	ADJ
ajis02-1265	218	20	functional	functional	ADJ
ajis02-1265	218	21	specialist	specialist	NOUN
ajis02-1265	218	22	groups	group	NOUN
ajis02-1265	218	23	;	;	PUNCT
ajis02-1265	218	24	experienced	experience	VERB
ajis02-1265	218	25	in	in	ADP
ajis02-1265	218	26	variety	variety	NOUN
ajis02-1265	218	27	of	of	ADP
ajis02-1265	218	28	techniques	technique	NOUN
ajis02-1265	218	29	.	.	PUNCT
ajis02-1265	219	1	(	(	PUNCT
ajis02-1265	219	2	al	al	PROPN
ajis02-1265	219	3	-	-	PUNCT
ajis02-1265	219	4	mashari	mashari	PROPN
ajis02-1265	219	5	&	&	CCONJ
ajis02-1265	219	6	zairi	zairi	PROPN
ajis02-1265	219	7	,	,	PUNCT
ajis02-1265	219	8	1999	1999	NUM
ajis02-1265	219	9	;	;	PUNCT
ajis02-1265	219	10	mcadam	mcadam	PROPN
ajis02-1265	219	11	&	&	CCONJ
ajis02-1265	219	12	donaghy	donaghy	PROPN
ajis02-1265	219	13	,	,	PUNCT
ajis02-1265	219	14	1999	1999	NUM
ajis02-1265	219	15	)	)	PUNCT
ajis02-1265	219	16	;	;	PUNCT
ajis02-1265	219	17	“	"	PUNCT
ajis02-1265	219	18	a	a	DET
ajis02-1265	219	19	cross	cross	ADJ
ajis02-1265	219	20	-	-	ADJ
ajis02-1265	219	21	functional	functional	ADJ
ajis02-1265	219	22	steering	steering	NOUN
ajis02-1265	219	23	committee	committee	NOUN
ajis02-1265	219	24	was	be	AUX
ajis02-1265	219	25	created	create	VERB
ajis02-1265	219	26	and	and	CCONJ
ajis02-1265	219	27	the	the	DET
ajis02-1265	219	28	team	team	NOUN
ajis02-1265	219	29	teased	tease	VERB
ajis02-1265	219	30	out	out	ADP
ajis02-1265	219	31	at	at	ADP
ajis02-1265	219	32	a	a	DET
ajis02-1265	219	33	very	very	ADV
ajis02-1265	219	34	early	early	ADJ
ajis02-1265	219	35	stage	stage	NOUN
ajis02-1265	219	36	the	the	DET
ajis02-1265	219	37	essential	essential	ADJ
ajis02-1265	219	38	enablers	enabler	NOUN
ajis02-1265	219	39	to	to	ADP
ajis02-1265	219	40	the	the	DET
ajis02-1265	219	41	successful	successful	ADJ
ajis02-1265	219	42	introduction	introduction	NOUN
ajis02-1265	219	43	of	of	ADP
ajis02-1265	219	44	new	new	ADJ
ajis02-1265	219	45	technologies	technology	NOUN
ajis02-1265	219	46	including	include	VERB
ajis02-1265	219	47	issues	issue	NOUN
ajis02-1265	219	48	related	relate	VERB
ajis02-1265	219	49	to	to	ADP
ajis02-1265	219	50	people	people	NOUN
ajis02-1265	219	51	and	and	CCONJ
ajis02-1265	219	52	process	process	NOUN
ajis02-1265	219	53	”	"	PUNCT
ajis02-1265	219	54	(	(	PUNCT
ajis02-1265	219	55	kennedy	kennedy	PROPN
ajis02-1265	219	56	,	,	PUNCT
ajis02-1265	219	57	et	et	PROPN
ajis02-1265	219	58	al	al	PROPN
ajis02-1265	219	59	.	.	PROPN
ajis02-1265	219	60	,	,	PUNCT
ajis02-1265	219	61	2012	2012	NUM
ajis02-1265	219	62	,	,	PUNCT
ajis02-1265	219	63	p.16	p.16	PROPN
ajis02-1265	219	64	)	)	PUNCT
ajis02-1265	219	65	.	.	PUNCT
ajis02-1265	220	1	a	a	DET
ajis02-1265	220	2	coherent	coherent	ADJ
ajis02-1265	220	3	cross	cross	ADJ
ajis02-1265	220	4	-	-	ADJ
ajis02-1265	220	5	functional	functional	ADJ
ajis02-1265	220	6	unit	unit	NOUN
ajis02-1265	220	7	skilled	skille	VERB
ajis02-1265	220	8	with	with	ADP
ajis02-1265	220	9	relevant	relevant	ADJ
ajis02-1265	220	10	technical	technical	ADJ
ajis02-1265	220	11	and	and	CCONJ
ajis02-1265	220	12	management	management	NOUN
ajis02-1265	220	13	techniques	technique	NOUN
ajis02-1265	220	14	to	to	PART
ajis02-1265	220	15	lead	lead	VERB
ajis02-1265	220	16	the	the	DET
ajis02-1265	220	17	bpm	bpm	NOUN
ajis02-1265	220	18	implementation	implementation	NOUN
ajis02-1265	220	19	in	in	ADP
ajis02-1265	220	20	an	an	DET
ajis02-1265	220	21	organisation	organisation	NOUN
ajis02-1265	220	22	.	.	PUNCT
ajis02-1265	221	1	a	a	DET
ajis02-1265	221	2	ll	ll	NOUN
ajis02-1265	221	3	ev	ev	ADP
ajis02-1265	221	4	ia	ia	PROPN
ajis02-1265	221	5	ti	ti	PROPN
ajis02-1265	221	6	on	on	ADP
ajis02-1265	221	7	o	o	PROPN
ajis02-1265	221	8	f	f	X
ajis02-1265	222	1	d	d	X
ajis02-1265	222	2	ow	ow	INTJ
ajis02-1265	222	3	ns	ns	INTJ
ajis02-1265	222	4	iz	iz	INTJ
ajis02-1265	222	5	in	in	ADP
ajis02-1265	222	6	g	g	PROPN
ajis02-1265	222	7	fe	fe	X
ajis02-1265	222	8	ar	ar	PROPN
ajis02-1265	222	9	s	s	PART
ajis02-1265	222	10	“	"	PUNCT
ajis02-1265	222	11	maintenance	maintenance	NOUN
ajis02-1265	222	12	of	of	ADP
ajis02-1265	222	13	job	job	NOUN
ajis02-1265	222	14	security	security	NOUN
ajis02-1265	222	15	”	"	PUNCT
ajis02-1265	222	16	(	(	PUNCT
ajis02-1265	222	17	mcadam	mcadam	PROPN
ajis02-1265	222	18	&	&	CCONJ
ajis02-1265	222	19	donaghy	donaghy	PROPN
ajis02-1265	222	20	,	,	PUNCT
ajis02-1265	222	21	1999	1999	NUM
ajis02-1265	222	22	,	,	PUNCT
ajis02-1265	222	23	p.42	p.42	NOUN
ajis02-1265	222	24	)	)	PUNCT
ajis02-1265	222	25	;	;	PUNCT
ajis02-1265	222	26	“	"	PUNCT
ajis02-1265	222	27	an	an	DET
ajis02-1265	222	28	attempt	attempt	NOUN
ajis02-1265	222	29	to	to	PART
ajis02-1265	222	30	maintain	maintain	VERB
ajis02-1265	222	31	the	the	DET
ajis02-1265	222	32	status	status	NOUN
ajis02-1265	222	33	quo	quo	NOUN
ajis02-1265	222	34	,	,	PUNCT
ajis02-1265	222	35	is	be	AUX
ajis02-1265	222	36	commonly	commonly	ADV
ajis02-1265	222	37	understood	understand	VERB
ajis02-1265	222	38	to	to	PART
ajis02-1265	222	39	be	be	AUX
ajis02-1265	222	40	almost	almost	ADV
ajis02-1265	222	41	universal	universal	ADJ
ajis02-1265	222	42	in	in	ADP
ajis02-1265	222	43	change	change	NOUN
ajis02-1265	222	44	processes	process	NOUN
ajis02-1265	222	45	”	"	PUNCT
ajis02-1265	222	46	(	(	PUNCT
ajis02-1265	222	47	marilu	marilu	PROPN
ajis02-1265	222	48	,	,	PUNCT
ajis02-1265	222	49	2012	2012	NUM
ajis02-1265	222	50	,	,	PUNCT
ajis02-1265	222	51	p.10	p.10	NOUN
ajis02-1265	222	52	)	)	PUNCT
ajis02-1265	222	53	;	;	PUNCT
ajis02-1265	222	54	“	"	PUNCT
ajis02-1265	222	55	bpm	bpm	NOUN
ajis02-1265	222	56	pilot	pilot	NOUN
ajis02-1265	222	57	projects	project	NOUN
ajis02-1265	222	58	shall	shall	AUX
ajis02-1265	222	59	increase	increase	VERB
ajis02-1265	222	60	managers	manager	NOUN
ajis02-1265	222	61	fearing	fear	VERB
ajis02-1265	222	62	power	power	NOUN
ajis02-1265	222	63	loss	loss	NOUN
ajis02-1265	222	64	.	.	PUNCT
ajis02-1265	223	1	it	it	PRON
ajis02-1265	223	2	means	mean	VERB
ajis02-1265	223	3	that	that	SCONJ
ajis02-1265	223	4	managers	manager	NOUN
ajis02-1265	223	5	may	may	AUX
ajis02-1265	223	6	understand	understand	VERB
ajis02-1265	223	7	that	that	SCONJ
ajis02-1265	223	8	these	these	DET
ajis02-1265	223	9	projects	project	NOUN
ajis02-1265	223	10	are	be	AUX
ajis02-1265	223	11	affecting	affect	VERB
ajis02-1265	223	12	their	their	PRON
ajis02-1265	223	13	own	own	ADJ
ajis02-1265	223	14	areas	area	NOUN
ajis02-1265	223	15	and	and	CCONJ
ajis02-1265	223	16	threatening	threaten	VERB
ajis02-1265	223	17	their	their	PRON
ajis02-1265	223	18	control	control	NOUN
ajis02-1265	223	19	”	"	PUNCT
ajis02-1265	223	20	(	(	PUNCT
ajis02-1265	223	21	alves	alves	PROPN
ajis02-1265	223	22	,	,	PUNCT
ajis02-1265	223	23	et	et	PROPN
ajis02-1265	223	24	al	al	PROPN
ajis02-1265	223	25	.	.	PROPN
ajis02-1265	223	26	,	,	PUNCT
ajis02-1265	223	27	2014	2014	NUM
ajis02-1265	223	28	,	,	PUNCT
ajis02-1265	223	29	p.282	p.282	NOUN
ajis02-1265	223	30	)	)	PUNCT
ajis02-1265	223	31	employees	employee	NOUN
ajis02-1265	223	32	resistance	resistance	VERB
ajis02-1265	223	33	to	to	PART
ajis02-1265	223	34	change	change	VERB
ajis02-1265	223	35	from	from	ADP
ajis02-1265	223	36	the	the	DET
ajis02-1265	223	37	effects	effect	NOUN
ajis02-1265	223	38	of	of	ADP
ajis02-1265	223	39	actual	actual	ADJ
ajis02-1265	223	40	or	or	CCONJ
ajis02-1265	223	41	expected	expect	VERB
ajis02-1265	223	42	outcomes	outcome	NOUN
ajis02-1265	223	43	related	relate	VERB
ajis02-1265	223	44	with	with	ADP
ajis02-1265	223	45	bpm	bpm	NOUN
ajis02-1265	223	46	and	and	CCONJ
ajis02-1265	223	47	it	it	PRON
ajis02-1265	223	48	implementation	implementation	NOUN
ajis02-1265	223	49	.	.	PUNCT
ajis02-1265	224	1	em	em	PRON
ajis02-1265	224	2	po	po	INTJ
ajis02-1265	225	1	w	w	NOUN
ajis02-1265	225	2	er	er	INTJ
ajis02-1265	225	3	m	m	VERB
ajis02-1265	225	4	en	en	PROPN
ajis02-1265	225	5	t	t	PROPN
ajis02-1265	225	6	involvement	involvement	NOUN
ajis02-1265	225	7	of	of	ADP
ajis02-1265	225	8	staff	staff	NOUN
ajis02-1265	225	9	,	,	PUNCT
ajis02-1265	225	10	outside	outside	ADP
ajis02-1265	225	11	the	the	DET
ajis02-1265	225	12	reengineering	reengineere	VERB
ajis02-1265	225	13	team	team	NOUN
ajis02-1265	225	14	in	in	ADP
ajis02-1265	225	15	the	the	DET
ajis02-1265	225	16	bpr	bpr	ADJ
ajis02-1265	225	17	exercise	exercise	NOUN
ajis02-1265	225	18	,	,	PUNCT
ajis02-1265	225	19	incorporating	incorporate	VERB
ajis02-1265	225	20	their	their	PRON
ajis02-1265	225	21	views	view	NOUN
ajis02-1265	225	22	and	and	CCONJ
ajis02-1265	225	23	opinions	opinion	NOUN
ajis02-1265	225	24	(	(	PUNCT
ajis02-1265	225	25	mcadam	mcadam	PROPN
ajis02-1265	225	26	&	&	CCONJ
ajis02-1265	225	27	donaghy	donaghy	PROPN
ajis02-1265	225	28	,	,	PUNCT
ajis02-1265	225	29	1999	1999	NUM
ajis02-1265	225	30	)	)	PUNCT
ajis02-1265	226	1	;	;	PUNCT
ajis02-1265	226	2	“	"	PUNCT
ajis02-1265	226	3	organisational	organisational	ADJ
ajis02-1265	226	4	structure	structure	NOUN
ajis02-1265	226	5	should	should	AUX
ajis02-1265	226	6	enable	enable	VERB
ajis02-1265	226	7	bpr	bpr	ADV
ajis02-1265	226	8	in	in	ADP
ajis02-1265	226	9	terms	term	NOUN
ajis02-1265	226	10	of	of	ADP
ajis02-1265	226	11	its	its	PRON
ajis02-1265	226	12	encouraging	encouraging	ADJ
ajis02-1265	226	13	creativity	creativity	NOUN
ajis02-1265	226	14	and	and	CCONJ
ajis02-1265	226	15	innovativeness	innovativeness	NOUN
ajis02-1265	226	16	in	in	ADP
ajis02-1265	226	17	the	the	DET
ajis02-1265	226	18	organisation	organisation	NOUN
ajis02-1265	226	19	,	,	PUNCT
ajis02-1265	226	20	therefore	therefore	ADV
ajis02-1265	226	21	the	the	DET
ajis02-1265	226	22	need	need	NOUN
ajis02-1265	226	23	for	for	ADP
ajis02-1265	226	24	less	less	ADJ
ajis02-1265	226	25	bureaucracy	bureaucracy	NOUN
ajis02-1265	226	26	,	,	PUNCT
ajis02-1265	226	27	and	and	CCONJ
ajis02-1265	226	28	more	more	ADJ
ajis02-1265	226	29	participation	participation	NOUN
ajis02-1265	226	30	and	and	CCONJ
ajis02-1265	226	31	empowerment	empowerment	NOUN
ajis02-1265	226	32	in	in	ADP
ajis02-1265	226	33	the	the	DET
ajis02-1265	226	34	organisation	organisation	NOUN
ajis02-1265	226	35	”	"	PUNCT
ajis02-1265	226	36	(	(	PUNCT
ajis02-1265	226	37	hartini	hartini	PROPN
ajis02-1265	226	38	,	,	PUNCT
ajis02-1265	226	39	et	et	PROPN
ajis02-1265	226	40	al	al	PROPN
ajis02-1265	226	41	.	.	PROPN
ajis02-1265	226	42	,	,	PUNCT
ajis02-1265	226	43	2007	2007	NUM
ajis02-1265	226	44	,	,	PUNCT
ajis02-1265	226	45	p.459	p.459	NOUN
ajis02-1265	226	46	)	)	PUNCT
ajis02-1265	226	47	;	;	PUNCT
ajis02-1265	226	48	“	"	PUNCT
ajis02-1265	226	49	senior	senior	ADJ
ajis02-1265	226	50	management	management	NOUN
ajis02-1265	226	51	interdepartmental	interdepartmental	NOUN
ajis02-1265	226	52	coordinating	coordinate	VERB
ajis02-1265	226	53	committees	committee	NOUN
ajis02-1265	226	54	with	with	ADP
ajis02-1265	226	55	a	a	DET
ajis02-1265	226	56	mandate	mandate	NOUN
ajis02-1265	226	57	and	and	CCONJ
ajis02-1265	226	58	reporting	report	VERB
ajis02-1265	226	59	accountability	accountability	NOUN
ajis02-1265	226	60	to	to	ADP
ajis02-1265	226	61	the	the	DET
ajis02-1265	226	62	agency	agency	NOUN
ajis02-1265	226	63	head	head	NOUN
ajis02-1265	226	64	are	be	AUX
ajis02-1265	226	65	necessary	necessary	ADJ
ajis02-1265	226	66	”	"	PUNCT
ajis02-1265	226	67	(	(	PUNCT
ajis02-1265	226	68	marilu	marilu	PROPN
ajis02-1265	226	69	,	,	PUNCT
ajis02-1265	226	70	2012	2012	NUM
ajis02-1265	226	71	,	,	PUNCT
ajis02-1265	226	72	p.4	p.4	ADJ
ajis02-1265	226	73	)	)	PUNCT
ajis02-1265	226	74	.	.	PUNCT
ajis02-1265	227	1	a	a	DET
ajis02-1265	227	2	managerial	managerial	ADJ
ajis02-1265	227	3	process	process	NOUN
ajis02-1265	227	4	to	to	PART
ajis02-1265	227	5	ensure	ensure	VERB
ajis02-1265	227	6	provision	provision	NOUN
ajis02-1265	227	7	of	of	ADP
ajis02-1265	227	8	required	require	VERB
ajis02-1265	227	9	delegation	delegation	NOUN
ajis02-1265	227	10	of	of	ADP
ajis02-1265	227	11	authority	authority	NOUN
ajis02-1265	227	12	,	,	PUNCT
ajis02-1265	227	13	responsibility	responsibility	NOUN
ajis02-1265	227	14	and	and	CCONJ
ajis02-1265	227	15	accountability	accountability	NOUN
ajis02-1265	227	16	to	to	ADP
ajis02-1265	227	17	the	the	DET
ajis02-1265	227	18	core	core	NOUN
ajis02-1265	227	19	bpm	bpm	NOUN
ajis02-1265	227	20	team	team	NOUN
ajis02-1265	227	21	.	.	PUNCT
ajis02-1265	228	1	ic	ic	PROPN
ajis02-1265	228	2	t	t	PROPN
ajis02-1265	228	3	in	in	ADP
ajis02-1265	228	4	fr	fr	PROPN
ajis02-1265	228	5	as	as	ADP
ajis02-1265	228	6	tr	tr	PROPN
ajis02-1265	228	7	uc	uc	PROPN
ajis02-1265	228	8	tu	tu	PROPN
ajis02-1265	228	9	re	re	ADP
ajis02-1265	228	10	“	"	PUNCT
ajis02-1265	228	11	the	the	DET
ajis02-1265	228	12	systems	system	NOUN
ajis02-1265	228	13	needed	need	VERB
ajis02-1265	228	14	for	for	ADP
ajis02-1265	228	15	effective	effective	ADJ
ajis02-1265	228	16	communication	communication	NOUN
ajis02-1265	228	17	,	,	PUNCT
ajis02-1265	228	18	and	and	CCONJ
ajis02-1265	229	1	whether	whether	SCONJ
ajis02-1265	229	2	organisation	organisation	NOUN
ajis02-1265	229	3	's	's	PART
ajis02-1265	229	4	personnel	personnel	NOUN
ajis02-1265	229	5	perceive	perceive	ADJ
ajis02-1265	229	6	information	information	NOUN
ajis02-1265	229	7	sharing	sharing	NOUN
ajis02-1265	229	8	and	and	CCONJ
ajis02-1265	229	9	information	information	NOUN
ajis02-1265	229	10	flow	flow	NOUN
ajis02-1265	229	11	using	use	VERB
ajis02-1265	229	12	those	those	DET
ajis02-1265	229	13	systems	system	NOUN
ajis02-1265	229	14	as	as	ADP
ajis02-1265	229	15	being	be	AUX
ajis02-1265	229	16	difficult	difficult	ADJ
ajis02-1265	229	17	to	to	PART
ajis02-1265	229	18	understand	understand	VERB
ajis02-1265	229	19	and	and	CCONJ
ajis02-1265	229	20	use	use	VERB
ajis02-1265	229	21	”	"	PUNCT
ajis02-1265	229	22	(	(	PUNCT
ajis02-1265	229	23	kamal	kamal	PROPN
ajis02-1265	229	24	,	,	PUNCT
ajis02-1265	229	25	2006	2006	NUM
ajis02-1265	229	26	,	,	PUNCT
ajis02-1265	229	27	p.210	p.210	NOUN
ajis02-1265	229	28	)	)	PUNCT
ajis02-1265	229	29	.	.	PUNCT
ajis02-1265	230	1	physical	physical	ADJ
ajis02-1265	230	2	hardware	hardware	NOUN
ajis02-1265	230	3	,	,	PUNCT
ajis02-1265	230	4	system	system	NOUN
ajis02-1265	230	5	architectures	architecture	NOUN
ajis02-1265	230	6	,	,	PUNCT
ajis02-1265	230	7	software	software	NOUN
ajis02-1265	230	8	systems	system	NOUN
ajis02-1265	230	9	,	,	PUNCT
ajis02-1265	230	10	technology	technology	NOUN
ajis02-1265	230	11	policies	policy	NOUN
ajis02-1265	230	12	and	and	CCONJ
ajis02-1265	230	13	standards	standard	NOUN
ajis02-1265	230	14	,	,	PUNCT
ajis02-1265	230	15	and	and	CCONJ
ajis02-1265	230	16	management	management	NOUN
ajis02-1265	230	17	processes	process	NOUN
ajis02-1265	230	18	required	require	VERB
ajis02-1265	230	19	for	for	ADP
ajis02-1265	230	20	seamless	seamless	ADJ
ajis02-1265	230	21	collection	collection	NOUN
ajis02-1265	230	22	and	and	CCONJ
ajis02-1265	230	23	dissemination	dissemination	NOUN
ajis02-1265	230	24	of	of	ADP
ajis02-1265	230	25	information	information	NOUN
ajis02-1265	230	26	.	.	PUNCT
ajis02-1265	231	1	australasian	australasian	ADJ
ajis02-1265	231	2	journal	journal	NOUN
ajis02-1265	231	3	of	of	ADP
ajis02-1265	231	4	information	information	NOUN
ajis02-1265	231	5	systems	system	NOUN
ajis02-1265	231	6	syed	sye	VERB
ajis02-1265	231	7	,	,	PUNCT
ajis02-1265	231	8	bandara	bandara	PROPN
ajis02-1265	231	9	,	,	PUNCT
ajis02-1265	231	10	french	french	PROPN
ajis02-1265	231	11	&	&	CCONJ
ajis02-1265	231	12	stewart	stewart	PROPN
ajis02-1265	231	13	2018	2018	NUM
ajis02-1265	231	14	,	,	PUNCT
ajis02-1265	231	15	vol	vol	NOUN
ajis02-1265	231	16	22	22	NUM
ajis02-1265	231	17	,	,	PUNCT
ajis02-1265	231	18	research	research	NOUN
ajis02-1265	231	19	article	article	NOUN
ajis02-1265	231	20	csf	csf	ADJ
ajis02-1265	231	21	of	of	ADP
ajis02-1265	231	22	bpm	bpm	NOUN
ajis02-1265	231	23	in	in	ADP
ajis02-1265	231	24	public	public	ADJ
ajis02-1265	231	25	sector	sector	NOUN
ajis02-1265	231	26	13	13	NUM
ajis02-1265	231	27	csf	csf	ADJ
ajis02-1265	231	28	example	example	NOUN
ajis02-1265	231	29	definitions	definition	NOUN
ajis02-1265	231	30	gathered	gather	VERB
ajis02-1265	231	31	from	from	ADP
ajis02-1265	231	32	the	the	DET
ajis02-1265	231	33	literature	literature	NOUN
ajis02-1265	231	34	adopted	adopt	VERB
ajis02-1265	231	35	definition	definition	NOUN
ajis02-1265	231	36	c	c	NOUN
ajis02-1265	231	37	ul	ul	INTJ
ajis02-1265	231	38	tu	tu	X
ajis02-1265	231	39	re	re	ADP
ajis02-1265	231	40	“	"	PUNCT
ajis02-1265	231	41	a	a	DET
ajis02-1265	231	42	well	well	ADV
ajis02-1265	231	43	-	-	PUNCT
ajis02-1265	231	44	established	establish	VERB
ajis02-1265	231	45	culture	culture	NOUN
ajis02-1265	231	46	of	of	ADP
ajis02-1265	231	47	teamwork	teamwork	NOUN
ajis02-1265	231	48	would	would	AUX
ajis02-1265	231	49	make	make	VERB
ajis02-1265	231	50	it	it	PRON
ajis02-1265	231	51	easier	easy	ADJ
ajis02-1265	231	52	for	for	SCONJ
ajis02-1265	231	53	the	the	DET
ajis02-1265	231	54	organisation	organisation	NOUN
ajis02-1265	231	55	to	to	PART
ajis02-1265	231	56	achieve	achieve	VERB
ajis02-1265	231	57	its	its	PRON
ajis02-1265	231	58	goals	goal	NOUN
ajis02-1265	231	59	”	"	PUNCT
ajis02-1265	231	60	(	(	PUNCT
ajis02-1265	231	61	hartini	hartini	PROPN
ajis02-1265	231	62	,	,	PUNCT
ajis02-1265	231	63	arthur	arthur	PROPN
ajis02-1265	231	64	,	,	PUNCT
ajis02-1265	231	65	&	&	CCONJ
ajis02-1265	231	66	zairi	zairi	ADV
ajis02-1265	231	67	,	,	PUNCT
ajis02-1265	231	68	2007	2007	NUM
ajis02-1265	231	69	,	,	PUNCT
ajis02-1265	231	70	p.457	p.457	NOUN
ajis02-1265	231	71	)	)	PUNCT
ajis02-1265	231	72	;	;	PUNCT
ajis02-1265	231	73	“	"	PUNCT
ajis02-1265	231	74	revision	revision	NOUN
ajis02-1265	231	75	of	of	ADP
ajis02-1265	231	76	reward	reward	NOUN
ajis02-1265	231	77	systems	system	NOUN
ajis02-1265	231	78	,	,	PUNCT
ajis02-1265	231	79	communication	communication	NOUN
ajis02-1265	231	80	,	,	PUNCT
ajis02-1265	231	81	empowerment	empowerment	NOUN
ajis02-1265	231	82	,	,	PUNCT
ajis02-1265	231	83	people	people	NOUN
ajis02-1265	231	84	involvement	involvement	NOUN
ajis02-1265	231	85	,	,	PUNCT
ajis02-1265	231	86	training	training	NOUN
ajis02-1265	231	87	and	and	CCONJ
ajis02-1265	231	88	education	education	NOUN
ajis02-1265	231	89	,	,	PUNCT
ajis02-1265	231	90	creating	create	VERB
ajis02-1265	231	91	a	a	DET
ajis02-1265	231	92	culture	culture	NOUN
ajis02-1265	231	93	for	for	ADP
ajis02-1265	231	94	change	change	NOUN
ajis02-1265	231	95	,	,	PUNCT
ajis02-1265	231	96	and	and	CCONJ
ajis02-1265	231	97	stimulating	stimulate	VERB
ajis02-1265	231	98	receptivity	receptivity	NOUN
ajis02-1265	231	99	of	of	ADP
ajis02-1265	231	100	the	the	DET
ajis02-1265	231	101	organisation	organisation	NOUN
ajis02-1265	231	102	to	to	PART
ajis02-1265	231	103	change	change	VERB
ajis02-1265	231	104	are	be	AUX
ajis02-1265	231	105	the	the	DET
ajis02-1265	231	106	most	most	ADV
ajis02-1265	231	107	important	important	ADJ
ajis02-1265	231	108	factors	factor	NOUN
ajis02-1265	231	109	related	relate	VERB
ajis02-1265	231	110	to	to	PART
ajis02-1265	231	111	change	change	VERB
ajis02-1265	231	112	management	management	NOUN
ajis02-1265	231	113	and	and	CCONJ
ajis02-1265	231	114	culture	culture	NOUN
ajis02-1265	231	115	”	"	PUNCT
ajis02-1265	231	116	(	(	PUNCT
ajis02-1265	231	117	almashari	almashari	PROPN
ajis02-1265	231	118	and	and	CCONJ
ajis02-1265	231	119	zairi	zairi	ADV
ajis02-1265	231	120	,	,	PUNCT
ajis02-1265	231	121	1999	1999	NUM
ajis02-1265	231	122	,	,	PUNCT
ajis02-1265	231	123	p.88	p.88	NOUN
ajis02-1265	231	124	)	)	PUNCT
ajis02-1265	231	125	.	.	PUNCT
ajis02-1265	232	1	organisational	organisational	ADJ
ajis02-1265	232	2	core	core	NOUN
ajis02-1265	232	3	value	value	NOUN
ajis02-1265	232	4	system	system	NOUN
ajis02-1265	232	5	,	,	PUNCT
ajis02-1265	232	6	shared	share	VERB
ajis02-1265	232	7	beliefs	belief	NOUN
ajis02-1265	232	8	and	and	CCONJ
ajis02-1265	232	9	norms	norm	NOUN
ajis02-1265	232	10	that	that	PRON
ajis02-1265	232	11	differentiate	differentiate	VERB
ajis02-1265	232	12	an	an	DET
ajis02-1265	232	13	organisation	organisation	NOUN
ajis02-1265	232	14	in	in	ADP
ajis02-1265	232	15	an	an	DET
ajis02-1265	232	16	industry	industry	NOUN
ajis02-1265	232	17	.	.	PUNCT
ajis02-1265	233	1	pr	pr	NOUN
ajis02-1265	233	2	oj	oj	ADP
ajis02-1265	233	3	ec	ec	PROPN
ajis02-1265	233	4	t	t	PROPN
ajis02-1265	233	5	m	m	PROPN
ajis02-1265	233	6	an	an	DET
ajis02-1265	233	7	ag	ag	PROPN
ajis02-1265	233	8	em	em	PRON
ajis02-1265	233	9	en	en	PROPN
ajis02-1265	233	10	t	t	PROPN
ajis02-1265	233	11	a	a	DET
ajis02-1265	233	12	nd	nd	NOUN
ajis02-1265	233	13	p	p	PROPN
ajis02-1265	233	14	ro	ro	X
ajis02-1265	233	15	je	je	PROPN
ajis02-1265	233	16	ct	ct	PROPN
ajis02-1265	233	17	m	m	PROPN
ajis02-1265	233	18	an	an	DET
ajis02-1265	233	19	ag	ag	PROPN
ajis02-1265	233	20	em	em	PRON
ajis02-1265	233	21	en	en	PROPN
ajis02-1265	233	22	t	t	PROPN
ajis02-1265	233	23	s	s	X
ajis02-1265	233	24	ki	ki	PROPN
ajis02-1265	233	25	ll	ll	PROPN
ajis02-1265	233	26	s	s	PART
ajis02-1265	233	27	“	"	PUNCT
ajis02-1265	233	28	adequate	adequate	ADJ
ajis02-1265	233	29	plan	plan	NOUN
ajis02-1265	233	30	execution	execution	NOUN
ajis02-1265	233	31	as	as	ADV
ajis02-1265	233	32	well	well	ADV
ajis02-1265	233	33	as	as	ADP
ajis02-1265	233	34	a	a	DET
ajis02-1265	233	35	flexible	flexible	ADJ
ajis02-1265	233	36	and	and	CCONJ
ajis02-1265	233	37	adaptive	adaptive	ADJ
ajis02-1265	233	38	methodology	methodology	NOUN
ajis02-1265	233	39	represent	represent	VERB
ajis02-1265	233	40	further	far	ADV
ajis02-1265	233	41	important	important	ADJ
ajis02-1265	233	42	success	success	NOUN
ajis02-1265	233	43	factors	factor	NOUN
ajis02-1265	233	44	as	as	ADP
ajis02-1265	233	45	pertaining	pertain	VERB
ajis02-1265	233	46	to	to	PART
ajis02-1265	233	47	bpr	bpr	VERB
ajis02-1265	233	48	project	project	NOUN
ajis02-1265	233	49	management	management	NOUN
ajis02-1265	233	50	”	"	PUNCT
ajis02-1265	233	51	(	(	PUNCT
ajis02-1265	233	52	jurisch	jurisch	PROPN
ajis02-1265	233	53	,	,	PUNCT
ajis02-1265	233	54	2012	2012	NUM
ajis02-1265	233	55	,	,	PUNCT
ajis02-1265	233	56	p.2605	p.2605	NOUN
ajis02-1265	233	57	)	)	PUNCT
ajis02-1265	233	58	;	;	PUNCT
ajis02-1265	233	59	“	"	PUNCT
ajis02-1265	233	60	the	the	DET
ajis02-1265	233	61	process	process	NOUN
ajis02-1265	233	62	by	by	ADP
ajis02-1265	233	63	which	which	PRON
ajis02-1265	233	64	projects	project	NOUN
ajis02-1265	233	65	are	be	AUX
ajis02-1265	233	66	defined	define	VERB
ajis02-1265	233	67	,	,	PUNCT
ajis02-1265	233	68	planned	plan	VERB
ajis02-1265	233	69	,	,	PUNCT
ajis02-1265	233	70	monitored	monitor	VERB
ajis02-1265	233	71	and	and	CCONJ
ajis02-1265	233	72	controlled	control	VERB
ajis02-1265	233	73	to	to	PART
ajis02-1265	233	74	achieve	achieve	VERB
ajis02-1265	233	75	the	the	DET
ajis02-1265	233	76	project	project	NOUN
ajis02-1265	233	77	objectives	objective	NOUN
ajis02-1265	233	78	of	of	ADP
ajis02-1265	233	79	timely	timely	ADJ
ajis02-1265	233	80	delivery	delivery	NOUN
ajis02-1265	233	81	,	,	PUNCT
ajis02-1265	233	82	adherence	adherence	NOUN
ajis02-1265	233	83	to	to	ADP
ajis02-1265	233	84	budget	budget	NOUN
ajis02-1265	233	85	,	,	PUNCT
ajis02-1265	233	86	conformance	conformance	NOUN
ajis02-1265	233	87	to	to	ADP
ajis02-1265	233	88	specifications	specification	NOUN
ajis02-1265	233	89	and	and	CCONJ
ajis02-1265	233	90	stakeholder	stakeholder	NOUN
ajis02-1265	233	91	satisfaction	satisfaction	NOUN
ajis02-1265	233	92	.	.	PUNCT
ajis02-1265	234	1	it	it	PRON
ajis02-1265	234	2	involves	involve	VERB
ajis02-1265	234	3	the	the	DET
ajis02-1265	234	4	management	management	NOUN
ajis02-1265	234	5	of	of	ADP
ajis02-1265	234	6	an	an	DET
ajis02-1265	234	7	endeavor	endeavor	NOUN
ajis02-1265	234	8	,	,	PUNCT
ajis02-1265	234	9	with	with	ADP
ajis02-1265	234	10	defined	define	VERB
ajis02-1265	234	11	beginning	beginning	NOUN
ajis02-1265	234	12	and	and	CCONJ
ajis02-1265	234	13	end	end	NOUN
ajis02-1265	234	14	periods	period	NOUN
ajis02-1265	234	15	,	,	PUNCT
ajis02-1265	234	16	undertaken	undertake	VERB
ajis02-1265	234	17	with	with	ADP
ajis02-1265	234	18	tools	tool	NOUN
ajis02-1265	234	19	and	and	CCONJ
ajis02-1265	234	20	techniques	technique	NOUN
ajis02-1265	234	21	,	,	PUNCT
ajis02-1265	234	22	to	to	PART
ajis02-1265	234	23	create	create	VERB
ajis02-1265	234	24	a	a	DET
ajis02-1265	234	25	unique	unique	ADJ
ajis02-1265	234	26	product	product	NOUN
ajis02-1265	234	27	or	or	CCONJ
ajis02-1265	234	28	service	service	NOUN
ajis02-1265	234	29	.	.	PUNCT
ajis02-1265	234	30	”	"	PUNCT
ajis02-1265	235	1	(	(	PUNCT
ajis02-1265	235	2	kwamena	kwamena	PROPN
ajis02-1265	235	3	,	,	PUNCT
ajis02-1265	235	4	2012	2012	NUM
ajis02-1265	235	5	,	,	PUNCT
ajis02-1265	235	6	p.60	p.60	PROPN
ajis02-1265	235	7	)	)	PUNCT
ajis02-1265	235	8	;	;	PUNCT
ajis02-1265	235	9	“	"	PUNCT
ajis02-1265	235	10	in	in	ADP
ajis02-1265	235	11	terms	term	NOUN
ajis02-1265	235	12	of	of	ADP
ajis02-1265	235	13	project	project	NOUN
ajis02-1265	235	14	management	management	NOUN
ajis02-1265	235	15	,	,	PUNCT
ajis02-1265	235	16	prioritisation	prioritisation	NOUN
ajis02-1265	235	17	of	of	ADP
ajis02-1265	235	18	deliverables	deliverable	NOUN
ajis02-1265	235	19	will	will	AUX
ajis02-1265	235	20	ensure	ensure	VERB
ajis02-1265	235	21	that	that	SCONJ
ajis02-1265	235	22	the	the	DET
ajis02-1265	235	23	most	most	ADV
ajis02-1265	235	24	strategically	strategically	ADV
ajis02-1265	235	25	significant	significant	ADJ
ajis02-1265	235	26	services	service	NOUN
ajis02-1265	235	27	are	be	AUX
ajis02-1265	235	28	managed	manage	VERB
ajis02-1265	235	29	and	and	CCONJ
ajis02-1265	235	30	delivered	deliver	VERB
ajis02-1265	235	31	appropriately	appropriately	ADV
ajis02-1265	235	32	”	"	PUNCT
ajis02-1265	235	33	(	(	PUNCT
ajis02-1265	235	34	weerakkody	weerakkody	NOUN
ajis02-1265	235	35	,	,	PUNCT
ajis02-1265	235	36	el	el	PROPN
ajis02-1265	235	37	-	-	PUNCT
ajis02-1265	235	38	haddadeh	haddadeh	PROPN
ajis02-1265	235	39	,	,	PUNCT
ajis02-1265	235	40	&	&	CCONJ
ajis02-1265	235	41	al	al	PROPN
ajis02-1265	235	42	-	-	PUNCT
ajis02-1265	235	43	shafi	shafi	PROPN
ajis02-1265	235	44	,	,	PUNCT
ajis02-1265	235	45	2011	2011	NUM
ajis02-1265	235	46	,	,	PUNCT
ajis02-1265	235	47	p.176	p.176	NOUN
ajis02-1265	235	48	)	)	PUNCT
ajis02-1265	235	49	a	a	DET
ajis02-1265	235	50	robust	robust	ADJ
ajis02-1265	235	51	project	project	NOUN
ajis02-1265	235	52	management	management	NOUN
ajis02-1265	235	53	methodology	methodology	NOUN
ajis02-1265	235	54	and	and	CCONJ
ajis02-1265	235	55	development	development	NOUN
ajis02-1265	235	56	of	of	ADP
ajis02-1265	235	57	leadership	leadership	NOUN
ajis02-1265	235	58	,	,	PUNCT
ajis02-1265	235	59	interpersonal	interpersonal	ADJ
ajis02-1265	235	60	,	,	PUNCT
ajis02-1265	235	61	planning	planning	NOUN
ajis02-1265	235	62	,	,	PUNCT
ajis02-1265	235	63	financial	financial	ADJ
ajis02-1265	235	64	,	,	PUNCT
ajis02-1265	235	65	communication	communication	NOUN
ajis02-1265	235	66	,	,	PUNCT
ajis02-1265	235	67	negotiation	negotiation	NOUN
ajis02-1265	235	68	and	and	CCONJ
ajis02-1265	235	69	change	change	NOUN
ajis02-1265	235	70	management	management	NOUN
ajis02-1265	235	71	skills	skill	NOUN
ajis02-1265	235	72	for	for	ADP
ajis02-1265	235	73	staff	staff	NOUN
ajis02-1265	235	74	involved	involve	VERB
ajis02-1265	235	75	in	in	ADP
ajis02-1265	235	76	bpm	bpm	NOUN
ajis02-1265	235	77	projects	project	NOUN
ajis02-1265	235	78	.	.	PUNCT
ajis02-1265	236	1	ic	ic	PROPN
ajis02-1265	236	2	t	t	PROPN
ajis02-1265	236	3	a	a	DET
ajis02-1265	236	4	w	w	PROPN
ajis02-1265	236	5	ar	ar	PROPN
ajis02-1265	236	6	en	en	ADP
ajis02-1265	236	7	es	es	X
ajis02-1265	236	8	s	s	X
ajis02-1265	236	9	“	"	PUNCT
ajis02-1265	236	10	appropriate	appropriate	ADJ
ajis02-1265	236	11	training	training	NOUN
ajis02-1265	236	12	and	and	CCONJ
ajis02-1265	236	13	development	development	NOUN
ajis02-1265	236	14	of	of	ADP
ajis02-1265	236	15	new	new	ADJ
ajis02-1265	236	16	skills	skill	NOUN
ajis02-1265	236	17	among	among	ADP
ajis02-1265	236	18	staff	staff	NOUN
ajis02-1265	236	19	”	"	PUNCT
ajis02-1265	236	20	(	(	PUNCT
ajis02-1265	236	21	jurisch	jurisch	PROPN
ajis02-1265	236	22	,	,	PUNCT
ajis02-1265	236	23	et	et	PROPN
ajis02-1265	236	24	al	al	PROPN
ajis02-1265	236	25	.	.	PROPN
ajis02-1265	236	26	,	,	PUNCT
ajis02-1265	236	27	2012	2012	NUM
ajis02-1265	236	28	,	,	PUNCT
ajis02-1265	236	29	p.2606	p.2606	NOUN
ajis02-1265	236	30	)	)	PUNCT
ajis02-1265	236	31	;	;	PUNCT
ajis02-1265	236	32	proper	proper	ADJ
ajis02-1265	236	33	training	training	NOUN
ajis02-1265	236	34	to	to	PART
ajis02-1265	236	35	develop	develop	VERB
ajis02-1265	236	36	adequate	adequate	ADJ
ajis02-1265	236	37	skills	skill	NOUN
ajis02-1265	236	38	for	for	SCONJ
ajis02-1265	236	39	employees	employee	NOUN
ajis02-1265	236	40	to	to	PART
ajis02-1265	236	41	enable	enable	VERB
ajis02-1265	236	42	them	they	PRON
ajis02-1265	236	43	to	to	PART
ajis02-1265	236	44	perform	perform	VERB
ajis02-1265	236	45	the	the	DET
ajis02-1265	236	46	assigned	assign	VERB
ajis02-1265	236	47	tasks	task	NOUN
ajis02-1265	236	48	and	and	CCONJ
ajis02-1265	236	49	responsibilities	responsibility	NOUN
ajis02-1265	236	50	(	(	PUNCT
ajis02-1265	236	51	hartini	hartini	PROPN
ajis02-1265	236	52	,	,	PUNCT
ajis02-1265	236	53	et	et	PROPN
ajis02-1265	236	54	al	al	PROPN
ajis02-1265	236	55	.	.	PROPN
ajis02-1265	236	56	,	,	PUNCT
ajis02-1265	236	57	2007	2007	NUM
ajis02-1265	236	58	;	;	PUNCT
ajis02-1265	236	59	heeks	heek	NOUN
ajis02-1265	236	60	2003	2003	NUM
ajis02-1265	236	61	)	)	PUNCT
ajis02-1265	236	62	.	.	PUNCT
ajis02-1265	237	1	training	training	NOUN
ajis02-1265	237	2	and	and	CCONJ
ajis02-1265	237	3	development	development	NOUN
ajis02-1265	237	4	initiatives	initiative	NOUN
ajis02-1265	237	5	to	to	PART
ajis02-1265	237	6	develop	develop	VERB
ajis02-1265	237	7	technical	technical	ADJ
ajis02-1265	237	8	competence	competence	NOUN
ajis02-1265	237	9	of	of	ADP
ajis02-1265	237	10	public	public	ADJ
ajis02-1265	237	11	sector	sector	NOUN
ajis02-1265	237	12	employees	employee	NOUN
ajis02-1265	237	13	in	in	ADP
ajis02-1265	237	14	order	order	NOUN
ajis02-1265	237	15	to	to	PART
ajis02-1265	237	16	capitalise	capitalise	VERB
ajis02-1265	237	17	on	on	ADP
ajis02-1265	237	18	potential	potential	ADJ
ajis02-1265	237	19	use	use	NOUN
ajis02-1265	237	20	of	of	ADP
ajis02-1265	237	21	information	information	NOUN
ajis02-1265	237	22	communication	communication	NOUN
ajis02-1265	237	23	technology	technology	NOUN
ajis02-1265	237	24	systems	system	NOUN
ajis02-1265	237	25	.	.	PUNCT
ajis02-1265	238	1	it	it	PRON
ajis02-1265	239	1	b	b	X
ajis02-1265	239	2	pm	pm	NOUN
ajis02-1265	240	1	g	g	PROPN
ajis02-1265	240	2	ov	ov	INTJ
ajis02-1265	240	3	er	er	INTJ
ajis02-1265	240	4	na	na	INTJ
ajis02-1265	240	5	nc	nc	PROPN
ajis02-1265	240	6	e	e	PROPN
ajis02-1265	240	7	“	"	PUNCT
ajis02-1265	240	8	a	a	DET
ajis02-1265	240	9	reference	reference	NOUN
ajis02-1265	240	10	framework	framework	NOUN
ajis02-1265	240	11	to	to	PART
ajis02-1265	240	12	guide	guide	VERB
ajis02-1265	240	13	organizational	organizational	ADJ
ajis02-1265	240	14	units	unit	NOUN
ajis02-1265	240	15	to	to	PART
ajis02-1265	240	16	ensure	ensure	VERB
ajis02-1265	240	17	responsibility	responsibility	NOUN
ajis02-1265	240	18	and	and	CCONJ
ajis02-1265	240	19	accountability	accountability	NOUN
ajis02-1265	240	20	”	"	PUNCT
ajis02-1265	240	21	(	(	PUNCT
ajis02-1265	240	22	alves	alves	PROPN
ajis02-1265	240	23	,	,	PUNCT
ajis02-1265	240	24	et	et	PROPN
ajis02-1265	240	25	al	al	PROPN
ajis02-1265	240	26	.	.	PROPN
ajis02-1265	240	27	,	,	PUNCT
ajis02-1265	240	28	2014	2014	NUM
ajis02-1265	240	29	,	,	PUNCT
ajis02-1265	240	30	p.274	p.274	NOUN
ajis02-1265	240	31	)	)	PUNCT
ajis02-1265	240	32	.	.	PUNCT
ajis02-1265	241	1	systematic	systematic	ADJ
ajis02-1265	241	2	planning	planning	NOUN
ajis02-1265	241	3	that	that	PRON
ajis02-1265	241	4	includes	include	VERB
ajis02-1265	241	5	the	the	DET
ajis02-1265	241	6	definition	definition	NOUN
ajis02-1265	241	7	of	of	ADP
ajis02-1265	241	8	specific	specific	ADJ
ajis02-1265	241	9	roles	role	NOUN
ajis02-1265	241	10	and	and	CCONJ
ajis02-1265	241	11	responsibilities	responsibility	NOUN
ajis02-1265	241	12	,	,	PUNCT
ajis02-1265	241	13	the	the	DET
ajis02-1265	241	14	description	description	NOUN
ajis02-1265	241	15	of	of	ADP
ajis02-1265	241	16	policies	policy	NOUN
ajis02-1265	241	17	and	and	CCONJ
ajis02-1265	241	18	methodologies	methodology	NOUN
ajis02-1265	241	19	,	,	PUNCT
ajis02-1265	241	20	and	and	CCONJ
ajis02-1265	241	21	the	the	DET
ajis02-1265	241	22	selection	selection	NOUN
ajis02-1265	241	23	of	of	ADP
ajis02-1265	241	24	process	process	NOUN
ajis02-1265	241	25	-	-	PUNCT
ajis02-1265	241	26	oriented	orient	VERB
ajis02-1265	241	27	software	software	NOUN
ajis02-1265	241	28	tools	tool	NOUN
ajis02-1265	241	29	(	(	PUNCT
ajis02-1265	241	30	valenca	valenca	ADJ
ajis02-1265	241	31	,	,	PUNCT
ajis02-1265	241	32	alves	alves	PROPN
ajis02-1265	241	33	,	,	PUNCT
ajis02-1265	241	34	santana	santana	PROPN
ajis02-1265	241	35	,	,	PUNCT
ajis02-1265	241	36	de	de	PROPN
ajis02-1265	241	37	oliveira	oliveira	PROPN
ajis02-1265	241	38	,	,	PUNCT
ajis02-1265	241	39	&	&	CCONJ
ajis02-1265	241	40	santos	santos	PROPN
ajis02-1265	241	41	,	,	PUNCT
ajis02-1265	241	42	2013	2013	NUM
ajis02-1265	241	43	,	,	PUNCT
ajis02-1265	241	44	p.	p.	NOUN
ajis02-1265	241	45	2	2	NUM
ajis02-1265	241	46	)	)	PUNCT
ajis02-1265	241	47	management	management	NOUN
ajis02-1265	241	48	practices	practice	NOUN
ajis02-1265	241	49	and	and	CCONJ
ajis02-1265	241	50	policies	policy	NOUN
ajis02-1265	241	51	,	,	PUNCT
ajis02-1265	241	52	span	span	NOUN
ajis02-1265	241	53	of	of	ADP
ajis02-1265	241	54	management	management	NOUN
ajis02-1265	241	55	,	,	PUNCT
ajis02-1265	241	56	and	and	CCONJ
ajis02-1265	241	57	standard	standard	ADJ
ajis02-1265	241	58	operating	operating	NOUN
ajis02-1265	241	59	procedures	procedure	NOUN
ajis02-1265	241	60	to	to	PART
ajis02-1265	241	61	guide	guide	VERB
ajis02-1265	241	62	ict	ict	NOUN
ajis02-1265	241	63	operations	operation	NOUN
ajis02-1265	241	64	and	and	CCONJ
ajis02-1265	241	65	bpm	bpm	NOUN
ajis02-1265	241	66	projects	project	NOUN
ajis02-1265	241	67	in	in	ADP
ajis02-1265	241	68	a	a	DET
ajis02-1265	241	69	government	government	NOUN
ajis02-1265	241	70	organisation	organisation	NOUN
ajis02-1265	241	71	.	.	PUNCT
ajis02-1265	242	1	australasian	australasian	ADJ
ajis02-1265	242	2	journal	journal	NOUN
ajis02-1265	242	3	of	of	ADP
ajis02-1265	242	4	information	information	NOUN
ajis02-1265	242	5	systems	system	NOUN
ajis02-1265	242	6	syed	sye	VERB
ajis02-1265	242	7	,	,	PUNCT
ajis02-1265	242	8	bandara	bandara	PROPN
ajis02-1265	242	9	,	,	PUNCT
ajis02-1265	242	10	french	french	PROPN
ajis02-1265	242	11	&	&	CCONJ
ajis02-1265	242	12	stewart	stewart	PROPN
ajis02-1265	242	13	2018	2018	NUM
ajis02-1265	242	14	,	,	PUNCT
ajis02-1265	242	15	vol	vol	NOUN
ajis02-1265	242	16	22	22	NUM
ajis02-1265	242	17	,	,	PUNCT
ajis02-1265	242	18	research	research	NOUN
ajis02-1265	242	19	article	article	NOUN
ajis02-1265	242	20	csf	csf	ADJ
ajis02-1265	242	21	of	of	ADP
ajis02-1265	242	22	bpm	bpm	NOUN
ajis02-1265	242	23	in	in	ADP
ajis02-1265	242	24	public	public	ADJ
ajis02-1265	242	25	sector	sector	NOUN
ajis02-1265	242	26	14	14	NUM
ajis02-1265	242	27	csf	csf	ADJ
ajis02-1265	242	28	example	example	NOUN
ajis02-1265	242	29	definitions	definition	NOUN
ajis02-1265	242	30	gathered	gather	VERB
ajis02-1265	242	31	from	from	ADP
ajis02-1265	242	32	the	the	DET
ajis02-1265	242	33	literature	literature	NOUN
ajis02-1265	242	34	adopted	adopt	VERB
ajis02-1265	242	35	definition	definition	NOUN
ajis02-1265	243	1	st	st	PROPN
ajis02-1265	243	2	ra	ra	PROPN
ajis02-1265	243	3	te	te	INTJ
ajis02-1265	244	1	gi	gi	ADP
ajis02-1265	244	2	c	c	NOUN
ajis02-1265	244	3	c	c	X
ajis02-1265	244	4	la	la	PROPN
ajis02-1265	244	5	ri	ri	PROPN
ajis02-1265	244	6	ty	ty	INTJ
ajis02-1265	244	7	&	&	CCONJ
ajis02-1265	244	8	a	a	DET
ajis02-1265	244	9	lig	lig	PROPN
ajis02-1265	244	10	nm	nm	PROPN
ajis02-1265	244	11	en	en	PROPN
ajis02-1265	244	12	t	t	X
ajis02-1265	244	13	“	"	PUNCT
ajis02-1265	244	14	all	all	PRON
ajis02-1265	244	15	-	-	PUNCT
ajis02-1265	244	16	of	of	ADP
ajis02-1265	244	17	-	-	PUNCT
ajis02-1265	244	18	government	government	NOUN
ajis02-1265	244	19	view	view	NOUN
ajis02-1265	244	20	,	,	PUNCT
ajis02-1265	244	21	establishing	establish	VERB
ajis02-1265	244	22	a	a	DET
ajis02-1265	244	23	clear	clear	ADJ
ajis02-1265	244	24	vision	vision	NOUN
ajis02-1265	244	25	,	,	PUNCT
ajis02-1265	244	26	a	a	DET
ajis02-1265	244	27	strong	strong	ADJ
ajis02-1265	244	28	business	business	NOUN
ajis02-1265	244	29	case	case	NOUN
ajis02-1265	244	30	,	,	PUNCT
ajis02-1265	244	31	and	and	CCONJ
ajis02-1265	244	32	a	a	DET
ajis02-1265	244	33	result	result	NOUN
ajis02-1265	244	34	-	-	PUNCT
ajis02-1265	244	35	focused	focus	VERB
ajis02-1265	244	36	strategy	strategy	NOUN
ajis02-1265	244	37	”	"	PUNCT
ajis02-1265	244	38	(	(	PUNCT
ajis02-1265	244	39	borras	borra	NOUN
ajis02-1265	244	40	,	,	PUNCT
ajis02-1265	244	41	2012	2012	NUM
ajis02-1265	244	42	,	,	PUNCT
ajis02-1265	244	43	p.45	p.45	NOUN
ajis02-1265	244	44	)	)	PUNCT
ajis02-1265	244	45	;	;	PUNCT
ajis02-1265	244	46	“	"	PUNCT
ajis02-1265	244	47	interrelation	interrelation	NOUN
ajis02-1265	244	48	between	between	ADP
ajis02-1265	244	49	compatibility	compatibility	NOUN
ajis02-1265	244	50	of	of	ADP
ajis02-1265	244	51	the	the	DET
ajis02-1265	244	52	it	it	NOUN
ajis02-1265	244	53	system	system	NOUN
ajis02-1265	244	54	with	with	ADP
ajis02-1265	244	55	the	the	DET
ajis02-1265	244	56	organisational	organisational	ADJ
ajis02-1265	244	57	need	need	NOUN
ajis02-1265	244	58	;	;	PUNCT
ajis02-1265	244	59	organisational	organisational	ADJ
ajis02-1265	244	60	compatibility	compatibility	NOUN
ajis02-1265	244	61	,	,	PUNCT
ajis02-1265	244	62	which	which	PRON
ajis02-1265	244	63	that	that	PRON
ajis02-1265	244	64	can	can	AUX
ajis02-1265	244	65	be	be	AUX
ajis02-1265	244	66	thought	think	VERB
ajis02-1265	244	67	of	of	ADP
ajis02-1265	244	68	as	as	ADP
ajis02-1265	244	69	the	the	DET
ajis02-1265	244	70	organisational	organisational	ADJ
ajis02-1265	244	71	fit	fit	NOUN
ajis02-1265	244	72	of	of	ADP
ajis02-1265	244	73	the	the	DET
ajis02-1265	244	74	system	system	NOUN
ajis02-1265	244	75	required	require	VERB
ajis02-1265	244	76	for	for	ADP
ajis02-1265	244	77	effective	effective	ADJ
ajis02-1265	244	78	information	information	NOUN
ajis02-1265	244	79	sharing	sharing	NOUN
ajis02-1265	244	80	among	among	ADP
ajis02-1265	244	81	different	different	ADJ
ajis02-1265	244	82	departments	department	NOUN
ajis02-1265	244	83	.	.	PUNCT
ajis02-1265	244	84	”	"	PUNCT
ajis02-1265	245	1	(	(	PUNCT
ajis02-1265	245	2	kamal	kamal	PROPN
ajis02-1265	245	3	,	,	PUNCT
ajis02-1265	245	4	2011	2011	NUM
ajis02-1265	245	5	,	,	PUNCT
ajis02-1265	245	6	p.211	p.211	NOUN
ajis02-1265	245	7	)	)	PUNCT
ajis02-1265	245	8	;	;	PUNCT
ajis02-1265	245	9	“	"	PUNCT
ajis02-1265	245	10	for	for	ADP
ajis02-1265	245	11	egovernment	egovernment	NOUN
ajis02-1265	245	12	initiatives	initiative	NOUN
ajis02-1265	245	13	to	to	PART
ajis02-1265	245	14	accomplish	accomplish	VERB
ajis02-1265	245	15	the	the	DET
ajis02-1265	245	16	stated	state	VERB
ajis02-1265	245	17	goals	goal	NOUN
ajis02-1265	245	18	,	,	PUNCT
ajis02-1265	245	19	their	their	PRON
ajis02-1265	245	20	strategic	strategic	ADJ
ajis02-1265	245	21	goals	goal	NOUN
ajis02-1265	245	22	should	should	AUX
ajis02-1265	245	23	be	be	AUX
ajis02-1265	245	24	aligned	align	VERB
ajis02-1265	245	25	with	with	ADP
ajis02-1265	245	26	the	the	DET
ajis02-1265	245	27	government	government	NOUN
ajis02-1265	245	28	agency	agency	NOUN
ajis02-1265	245	29	’s	’s	PART
ajis02-1265	245	30	mission	mission	NOUN
ajis02-1265	245	31	,	,	PUNCT
ajis02-1265	245	32	strategic	strategic	ADJ
ajis02-1265	245	33	goals	goal	NOUN
ajis02-1265	245	34	and	and	CCONJ
ajis02-1265	245	35	business	business	NOUN
ajis02-1265	245	36	processes	process	NOUN
ajis02-1265	245	37	”	"	PUNCT
ajis02-1265	245	38	(	(	PUNCT
ajis02-1265	245	39	kwamena	kwamena	PROPN
ajis02-1265	245	40	,	,	PUNCT
ajis02-1265	245	41	2012	2012	NUM
ajis02-1265	245	42	,	,	PUNCT
ajis02-1265	245	43	p.46	p.46	PROPN
ajis02-1265	245	44	)	)	PUNCT
ajis02-1265	245	45	;	;	PUNCT
ajis02-1265	245	46	“	"	PUNCT
ajis02-1265	245	47	egovernment	egovernment	ADJ
ajis02-1265	245	48	initiatives	initiative	NOUN
ajis02-1265	245	49	will	will	AUX
ajis02-1265	245	50	be	be	AUX
ajis02-1265	245	51	most	most	ADV
ajis02-1265	245	52	effective	effective	ADJ
ajis02-1265	245	53	and	and	CCONJ
ajis02-1265	245	54	the	the	DET
ajis02-1265	245	55	impact	impact	NOUN
ajis02-1265	245	56	of	of	ADP
ajis02-1265	245	57	ict	ict	PROPN
ajis02-1265	245	58	is	be	AUX
ajis02-1265	245	59	most	most	ADV
ajis02-1265	245	60	powerful	powerful	ADJ
ajis02-1265	245	61	when	when	SCONJ
ajis02-1265	245	62	e	e	NOUN
ajis02-1265	245	63	-	-	NOUN
ajis02-1265	245	64	government	government	NOUN
ajis02-1265	245	65	is	be	AUX
ajis02-1265	245	66	clearly	clearly	ADV
ajis02-1265	245	67	defined	define	VERB
ajis02-1265	245	68	as	as	ADP
ajis02-1265	245	69	part	part	NOUN
ajis02-1265	245	70	of	of	ADP
ajis02-1265	245	71	a	a	DET
ajis02-1265	245	72	broader	broad	ADJ
ajis02-1265	245	73	public	public	ADJ
ajis02-1265	245	74	sector	sector	NOUN
ajis02-1265	245	75	reform	reform	NOUN
ajis02-1265	245	76	initiative	initiative	NOUN
ajis02-1265	245	77	”	"	PUNCT
ajis02-1265	245	78	(	(	PUNCT
ajis02-1265	245	79	marilu	marilu	PROPN
ajis02-1265	245	80	,	,	PUNCT
ajis02-1265	245	81	2012	2012	NUM
ajis02-1265	245	82	,	,	PUNCT
ajis02-1265	245	83	p.4	p.4	ADJ
ajis02-1265	245	84	)	)	PUNCT
ajis02-1265	245	85	;	;	PUNCT
ajis02-1265	245	86	“	"	PUNCT
ajis02-1265	245	87	alignment	alignment	NOUN
ajis02-1265	245	88	of	of	ADP
ajis02-1265	245	89	it	it	PRON
ajis02-1265	245	90	with	with	ADP
ajis02-1265	245	91	business	business	NOUN
ajis02-1265	245	92	strategy	strategy	NOUN
ajis02-1265	245	93	and	and	CCONJ
ajis02-1265	245	94	enabling	enable	VERB
ajis02-1265	245	95	it	it	PRON
ajis02-1265	245	96	structures	structure	NOUN
ajis02-1265	245	97	”	"	PUNCT
ajis02-1265	245	98	(	(	PUNCT
ajis02-1265	245	99	nfuka	nfuka	PROPN
ajis02-1265	245	100	&	&	CCONJ
ajis02-1265	245	101	rusu	rusu	PROPN
ajis02-1265	245	102	,	,	PUNCT
ajis02-1265	245	103	2011	2011	NUM
ajis02-1265	245	104	,	,	PUNCT
ajis02-1265	245	105	p.1436	p.1436	ADJ
ajis02-1265	245	106	)	)	PUNCT
ajis02-1265	245	107	.	.	PUNCT
ajis02-1265	246	1	ict	ict	PROPN
ajis02-1265	246	2	strategic	strategic	ADJ
ajis02-1265	246	3	vision	vision	NOUN
ajis02-1265	246	4	,	,	PUNCT
ajis02-1265	246	5	mission	mission	NOUN
ajis02-1265	246	6	,	,	PUNCT
ajis02-1265	246	7	goals	goal	NOUN
ajis02-1265	246	8	,	,	PUNCT
ajis02-1265	246	9	and	and	CCONJ
ajis02-1265	246	10	operational	operational	ADJ
ajis02-1265	246	11	plans	plan	NOUN
ajis02-1265	246	12	of	of	ADP
ajis02-1265	246	13	a	a	DET
ajis02-1265	246	14	public	public	ADJ
ajis02-1265	246	15	sector	sector	NOUN
ajis02-1265	246	16	organisation	organisation	NOUN
ajis02-1265	246	17	that	that	PRON
ajis02-1265	246	18	are	be	AUX
ajis02-1265	246	19	aligned	align	VERB
ajis02-1265	246	20	with	with	ADP
ajis02-1265	246	21	the	the	DET
ajis02-1265	246	22	political	political	ADJ
ajis02-1265	246	23	and	and	CCONJ
ajis02-1265	246	24	social	social	ADJ
ajis02-1265	246	25	aims	aim	NOUN
ajis02-1265	246	26	established	establish	VERB
ajis02-1265	246	27	by	by	ADP
ajis02-1265	246	28	the	the	DET
ajis02-1265	246	29	government	government	NOUN
ajis02-1265	246	30	leadership	leadership	NOUN
ajis02-1265	246	31	.	.	PUNCT
ajis02-1265	247	1	ex	ex	X
ajis02-1265	248	1	te	te	PROPN
ajis02-1265	248	2	rn	rn	PROPN
ajis02-1265	248	3	al	al	PROPN
ajis02-1265	248	4	en	en	PROPN
ajis02-1265	248	5	vi	vi	PROPN
ajis02-1265	248	6	ro	ro	PROPN
ajis02-1265	248	7	n	n	INTJ
ajis02-1265	248	8	m	m	VERB
ajis02-1265	248	9	en	en	X
ajis02-1265	248	10	ta	ta	X
ajis02-1265	248	11	l	l	NOUN
ajis02-1265	248	12	“	"	PUNCT
ajis02-1265	248	13	external	external	ADJ
ajis02-1265	248	14	forces	force	NOUN
ajis02-1265	248	15	or	or	CCONJ
ajis02-1265	248	16	influences	influence	NOUN
ajis02-1265	248	17	refers	refer	VERB
ajis02-1265	248	18	to	to	ADP
ajis02-1265	248	19	the	the	DET
ajis02-1265	248	20	impact	impact	NOUN
ajis02-1265	248	21	that	that	PRON
ajis02-1265	248	22	external	external	ADJ
ajis02-1265	248	23	associations	association	NOUN
ajis02-1265	248	24	exercise	exercise	VERB
ajis02-1265	248	25	on	on	ADP
ajis02-1265	248	26	the	the	DET
ajis02-1265	248	27	organisation	organisation	NOUN
ajis02-1265	248	28	”	"	PUNCT
ajis02-1265	248	29	(	(	PUNCT
ajis02-1265	248	30	kamal	kamal	PROPN
ajis02-1265	248	31	,	,	PUNCT
ajis02-1265	248	32	2006	2006	NUM
ajis02-1265	248	33	,	,	PUNCT
ajis02-1265	248	34	p.214	p.214	X
ajis02-1265	248	35	)	)	PUNCT
ajis02-1265	248	36	global	global	ADJ
ajis02-1265	248	37	and	and	CCONJ
ajis02-1265	248	38	local	local	ADJ
ajis02-1265	248	39	political	political	ADJ
ajis02-1265	248	40	,	,	PUNCT
ajis02-1265	248	41	social	social	ADJ
ajis02-1265	248	42	,	,	PUNCT
ajis02-1265	248	43	and	and	CCONJ
ajis02-1265	248	44	economic	economic	ADJ
ajis02-1265	248	45	macro	macro	ADJ
ajis02-1265	248	46	factors	factor	NOUN
ajis02-1265	248	47	that	that	PRON
ajis02-1265	248	48	influence	influence	VERB
ajis02-1265	248	49	a	a	DET
ajis02-1265	248	50	public	public	ADJ
ajis02-1265	248	51	sector	sector	NOUN
ajis02-1265	248	52	transformation	transformation	NOUN
ajis02-1265	248	53	endeavour	endeavour	NOUN
ajis02-1265	248	54	.	.	PUNCT
ajis02-1265	248	55	table	table	NOUN
ajis02-1265	248	56	5	5	NUM
ajis02-1265	248	57	:	:	PUNCT
ajis02-1265	248	58	summary	summary	NOUN
ajis02-1265	248	59	of	of	ADP
ajis02-1265	248	60	critical	critical	ADJ
ajis02-1265	248	61	success	success	NOUN
ajis02-1265	248	62	factor	factor	NOUN
ajis02-1265	248	63	definitions	definition	VERB
ajis02-1265	248	64	an	an	DET
ajis02-1265	248	65	nvivo	nvivo	ADJ
ajis02-1265	248	66	matrix	matrix	NOUN
ajis02-1265	248	67	query	query	NOUN
ajis02-1265	248	68	(	(	PUNCT
ajis02-1265	248	69	see	see	INTJ
ajis02-1265	248	70	bazeley	bazeley	NOUN
ajis02-1265	248	71	,	,	PUNCT
ajis02-1265	248	72	2007	2007	NUM
ajis02-1265	248	73	for	for	ADP
ajis02-1265	248	74	further	further	ADJ
ajis02-1265	248	75	details	detail	NOUN
ajis02-1265	248	76	)	)	PUNCT
ajis02-1265	248	77	was	be	AUX
ajis02-1265	248	78	used	use	VERB
ajis02-1265	248	79	to	to	PART
ajis02-1265	248	80	provide	provide	VERB
ajis02-1265	248	81	the	the	DET
ajis02-1265	248	82	summary	summary	NOUN
ajis02-1265	248	83	synopsis	synopsis	NOUN
ajis02-1265	248	84	(	(	PUNCT
ajis02-1265	248	85	see	see	VERB
ajis02-1265	248	86	table	table	NOUN
ajis02-1265	248	87	6	6	NUM
ajis02-1265	248	88	below	below	ADV
ajis02-1265	248	89	)	)	PUNCT
ajis02-1265	248	90	,	,	PUNCT
ajis02-1265	248	91	which	which	PRON
ajis02-1265	248	92	illustrates	illustrate	VERB
ajis02-1265	248	93	the	the	DET
ajis02-1265	248	94	extent	extent	NOUN
ajis02-1265	248	95	to	to	PART
ajis02-1265	248	96	which	which	PRON
ajis02-1265	248	97	each	each	DET
ajis02-1265	248	98	critical	critical	ADJ
ajis02-1265	248	99	success	success	NOUN
ajis02-1265	248	100	factor	factor	NOUN
ajis02-1265	248	101	was	be	AUX
ajis02-1265	248	102	derived	derive	VERB
ajis02-1265	248	103	and	and	CCONJ
ajis02-1265	248	104	supported	support	VERB
ajis02-1265	248	105	from	from	ADP
ajis02-1265	248	106	the	the	DET
ajis02-1265	248	107	literature	literature	NOUN
ajis02-1265	248	108	review	review	NOUN
ajis02-1265	248	109	(	(	PUNCT
ajis02-1265	248	110	they	they	PRON
ajis02-1265	248	111	are	be	AUX
ajis02-1265	248	112	presented	present	VERB
ajis02-1265	248	113	in	in	ADP
ajis02-1265	248	114	order	order	NOUN
ajis02-1265	248	115	of	of	ADP
ajis02-1265	248	116	most	most	ADJ
ajis02-1265	248	117	to	to	PART
ajis02-1265	248	118	least	least	ADV
ajis02-1265	248	119	supported	support	VERB
ajis02-1265	248	120	within	within	ADP
ajis02-1265	248	121	the	the	DET
ajis02-1265	248	122	two	two	NUM
ajis02-1265	248	123	categories	category	NOUN
ajis02-1265	248	124	of	of	ADP
ajis02-1265	248	125	a	a	DET
ajis02-1265	248	126	priori	priori	ADJ
ajis02-1265	248	127	and	and	CCONJ
ajis02-1265	248	128	new	new	ADJ
ajis02-1265	248	129	factors	factor	NOUN
ajis02-1265	248	130	)	)	PUNCT
ajis02-1265	248	131	.	.	PUNCT
ajis02-1265	249	1	the	the	DET
ajis02-1265	249	2	numbers	number	NOUN
ajis02-1265	249	3	in	in	ADP
ajis02-1265	249	4	each	each	DET
ajis02-1265	249	5	cell	cell	NOUN
ajis02-1265	249	6	illustrate	illustrate	VERB
ajis02-1265	249	7	the	the	DET
ajis02-1265	249	8	frequency	frequency	NOUN
ajis02-1265	249	9	(	(	PUNCT
ajis02-1265	249	10	number	number	NOUN
ajis02-1265	249	11	of	of	ADP
ajis02-1265	249	12	separate	separate	ADJ
ajis02-1265	249	13	coding	code	VERB
ajis02-1265	249	14	references	reference	NOUN
ajis02-1265	249	15	)	)	PUNCT
ajis02-1265	249	16	a	a	DET
ajis02-1265	249	17	factor	factor	NOUN
ajis02-1265	249	18	was	be	AUX
ajis02-1265	249	19	discussed	discuss	VERB
ajis02-1265	249	20	under	under	ADP
ajis02-1265	249	21	each	each	DET
ajis02-1265	249	22	evidence	evidence	NOUN
ajis02-1265	249	23	-	-	PUNCT
ajis02-1265	249	24	category	category	NOUN
ajis02-1265	249	25	which	which	PRON
ajis02-1265	249	26	were	be	AUX
ajis02-1265	249	27	definitions	definition	NOUN
ajis02-1265	249	28	(	(	PUNCT
ajis02-1265	249	29	a	a	X
ajis02-1265	249	30	)	)	PUNCT
ajis02-1265	249	31	,	,	PUNCT
ajis02-1265	249	32	direct	direct	ADJ
ajis02-1265	249	33	supporting	support	VERB
ajis02-1265	249	34	observations	observation	NOUN
ajis02-1265	249	35	(	(	PUNCT
ajis02-1265	249	36	b	b	NOUN
ajis02-1265	249	37	)	)	PUNCT
ajis02-1265	249	38	,	,	PUNCT
ajis02-1265	249	39	indirect	indirect	ADJ
ajis02-1265	249	40	support	support	NOUN
ajis02-1265	249	41	observations	observation	NOUN
ajis02-1265	249	42	(	(	PUNCT
ajis02-1265	249	43	c	c	NOUN
ajis02-1265	249	44	)	)	PUNCT
ajis02-1265	249	45	and	and	CCONJ
ajis02-1265	249	46	other	other	ADJ
ajis02-1265	249	47	additional	additional	ADJ
ajis02-1265	249	48	insights	insight	NOUN
ajis02-1265	249	49	(	(	PUNCT
ajis02-1265	249	50	d	d	NOUN
ajis02-1265	249	51	)	)	PUNCT
ajis02-1265	249	52	.	.	PUNCT
ajis02-1265	250	1	note	note	VERB
ajis02-1265	250	2	columns	column	NOUN
ajis02-1265	250	3	in	in	ADP
ajis02-1265	250	4	the	the	DET
ajis02-1265	250	5	table	table	NOUN
ajis02-1265	250	6	denoted	denote	VERB
ajis02-1265	250	7	by	by	ADP
ajis02-1265	250	8	the	the	DET
ajis02-1265	250	9	classification	classification	NOUN
ajis02-1265	250	10	‘	'	PUNCT
ajis02-1265	250	11	a	a	PRON
ajis02-1265	250	12	’	'	PUNCT
ajis02-1265	250	13	,	,	PUNCT
ajis02-1265	250	14	‘	'	PUNCT
ajis02-1265	250	15	b	b	X
ajis02-1265	250	16	’	'	PUNCT
ajis02-1265	250	17	,	,	PUNCT
ajis02-1265	250	18	‘	'	PUNCT
ajis02-1265	250	19	c	c	X
ajis02-1265	250	20	’	'	PUNCT
ajis02-1265	250	21	and	and	CCONJ
ajis02-1265	250	22	‘	'	PUNCT
ajis02-1265	250	23	d	d	NOUN
ajis02-1265	250	24	’	'	PUNCT
ajis02-1265	250	25	for	for	ADP
ajis02-1265	250	26	each	each	DET
ajis02-1265	250	27	paper	paper	NOUN
ajis02-1265	250	28	which	which	PRON
ajis02-1265	250	29	is	be	AUX
ajis02-1265	250	30	presented	present	VERB
ajis02-1265	250	31	in	in	ADP
ajis02-1265	250	32	rows	row	NOUN
ajis02-1265	250	33	,	,	PUNCT
ajis02-1265	250	34	in	in	ADP
ajis02-1265	250	35	alphabetical	alphabetical	ADJ
ajis02-1265	250	36	order	order	NOUN
ajis02-1265	250	37	by	by	ADP
ajis02-1265	250	38	first	first	ADJ
ajis02-1265	250	39	author	author	NOUN
ajis02-1265	250	40	.	.	PUNCT
ajis02-1265	251	1	australasian	australasian	ADJ
ajis02-1265	251	2	journal	journal	NOUN
ajis02-1265	251	3	of	of	ADP
ajis02-1265	251	4	information	information	NOUN
ajis02-1265	251	5	systems	system	NOUN
ajis02-1265	251	6	syed	sye	VERB
ajis02-1265	251	7	,	,	PUNCT
ajis02-1265	251	8	bandara	bandara	PROPN
ajis02-1265	251	9	,	,	PUNCT
ajis02-1265	251	10	french	french	PROPN
ajis02-1265	251	11	&	&	CCONJ
ajis02-1265	251	12	stewart	stewart	PROPN
ajis02-1265	251	13	2018	2018	NUM
ajis02-1265	251	14	,	,	PUNCT
ajis02-1265	251	15	vol	vol	NOUN
ajis02-1265	251	16	22	22	NUM
ajis02-1265	251	17	,	,	PUNCT
ajis02-1265	251	18	research	research	NOUN
ajis02-1265	251	19	article	article	NOUN
ajis02-1265	251	20	csf	csf	ADJ
ajis02-1265	251	21	of	of	ADP
ajis02-1265	251	22	bpm	bpm	NOUN
ajis02-1265	251	23	in	in	ADP
ajis02-1265	251	24	public	public	ADJ
ajis02-1265	251	25	sector	sector	NOUN
ajis02-1265	251	26	15	15	NUM
ajis02-1265	251	27	table	table	NOUN
ajis02-1265	251	28	6	6	NUM
ajis02-1265	251	29	:	:	PUNCT
ajis02-1265	251	30	cross	cross	NOUN
ajis02-1265	251	31	tabulation	tabulation	NOUN
ajis02-1265	251	32	matrix	matrix	NOUN
ajis02-1265	251	33	australasian	australasian	ADJ
ajis02-1265	251	34	journal	journal	NOUN
ajis02-1265	251	35	of	of	ADP
ajis02-1265	251	36	information	information	NOUN
ajis02-1265	251	37	systems	system	NOUN
ajis02-1265	251	38	syed	sye	VERB
ajis02-1265	251	39	,	,	PUNCT
ajis02-1265	251	40	bandara	bandara	PROPN
ajis02-1265	251	41	,	,	PUNCT
ajis02-1265	251	42	french	french	PROPN
ajis02-1265	251	43	&	&	CCONJ
ajis02-1265	251	44	stewart	stewart	PROPN
ajis02-1265	251	45	2018	2018	NUM
ajis02-1265	251	46	,	,	PUNCT
ajis02-1265	251	47	vol	vol	NOUN
ajis02-1265	251	48	22	22	NUM
ajis02-1265	251	49	,	,	PUNCT
ajis02-1265	251	50	research	research	NOUN
ajis02-1265	251	51	article	article	NOUN
ajis02-1265	251	52	csf	csf	ADJ
ajis02-1265	251	53	of	of	ADP
ajis02-1265	251	54	bpm	bpm	NOUN
ajis02-1265	251	55	in	in	ADP
ajis02-1265	251	56	public	public	ADJ
ajis02-1265	251	57	sector	sector	NOUN
ajis02-1265	251	58	16	16	NUM
ajis02-1265	251	59	5	5	NUM
ajis02-1265	251	60	a	a	DET
ajis02-1265	251	61	detailed	detailed	ADJ
ajis02-1265	251	62	review	review	NOUN
ajis02-1265	251	63	of	of	ADP
ajis02-1265	251	64	the	the	DET
ajis02-1265	251	65	critical	critical	ADJ
ajis02-1265	251	66	success	success	NOUN
ajis02-1265	251	67	factors	factor	VERB
ajis02-1265	251	68	the	the	DET
ajis02-1265	251	69	following	follow	VERB
ajis02-1265	251	70	section	section	NOUN
ajis02-1265	251	71	provides	provide	VERB
ajis02-1265	251	72	a	a	DET
ajis02-1265	251	73	discussion	discussion	NOUN
ajis02-1265	251	74	around	around	ADP
ajis02-1265	251	75	each	each	DET
ajis02-1265	251	76	factor	factor	NOUN
ajis02-1265	251	77	(	(	PUNCT
ajis02-1265	251	78	in	in	ADP
ajis02-1265	251	79	order	order	NOUN
ajis02-1265	251	80	of	of	ADP
ajis02-1265	251	81	most	most	ADJ
ajis02-1265	251	82	prevalent	prevalent	ADJ
ajis02-1265	251	83	to	to	PART
ajis02-1265	251	84	least	least	ADJ
ajis02-1265	251	85	prevalent	prevalent	ADJ
ajis02-1265	251	86	)	)	PUNCT
ajis02-1265	251	87	,	,	PUNCT
ajis02-1265	251	88	describing	describe	VERB
ajis02-1265	251	89	how	how	SCONJ
ajis02-1265	251	90	the	the	DET
ajis02-1265	251	91	literature	literature	NOUN
ajis02-1265	251	92	discussed	discuss	VERB
ajis02-1265	251	93	the	the	DET
ajis02-1265	251	94	factor	factor	NOUN
ajis02-1265	251	95	.	.	PUNCT
ajis02-1265	252	1	sub	sub	NOUN
ajis02-1265	252	2	-	-	NOUN
ajis02-1265	252	3	factors	factor	NOUN
ajis02-1265	252	4	pertaining	pertain	VERB
ajis02-1265	252	5	to	to	ADP
ajis02-1265	252	6	each	each	DET
ajis02-1265	252	7	factor	factor	NOUN
ajis02-1265	252	8	were	be	AUX
ajis02-1265	252	9	extracted	extract	VERB
ajis02-1265	252	10	from	from	ADP
ajis02-1265	252	11	the	the	DET
ajis02-1265	252	12	literature	literature	NOUN
ajis02-1265	252	13	analysis	analysis	NOUN
ajis02-1265	252	14	in	in	ADP
ajis02-1265	252	15	order	order	NOUN
ajis02-1265	252	16	to	to	PART
ajis02-1265	252	17	provide	provide	VERB
ajis02-1265	252	18	a	a	DET
ajis02-1265	252	19	deeper	deep	ADJ
ajis02-1265	252	20	level	level	NOUN
ajis02-1265	252	21	of	of	ADP
ajis02-1265	252	22	understanding	understanding	NOUN
ajis02-1265	252	23	of	of	ADP
ajis02-1265	252	24	each	each	DET
ajis02-1265	252	25	factor	factor	NOUN
ajis02-1265	252	26	.	.	PUNCT
ajis02-1265	253	1	prospective	prospective	ADJ
ajis02-1265	253	2	research	research	NOUN
ajis02-1265	253	3	questions	question	NOUN
ajis02-1265	253	4	to	to	PART
ajis02-1265	253	5	shape	shape	VERB
ajis02-1265	253	6	future	future	ADJ
ajis02-1265	253	7	research	research	NOUN
ajis02-1265	253	8	were	be	AUX
ajis02-1265	253	9	derived	derive	VERB
ajis02-1265	253	10	based	base	VERB
ajis02-1265	253	11	on	on	ADP
ajis02-1265	253	12	gaps	gap	NOUN
ajis02-1265	253	13	and	and	CCONJ
ajis02-1265	253	14	opportunities	opportunity	NOUN
ajis02-1265	253	15	observed	observe	VERB
ajis02-1265	253	16	from	from	ADP
ajis02-1265	253	17	this	this	DET
ajis02-1265	253	18	analysis	analysis	NOUN
ajis02-1265	253	19	.	.	PUNCT
ajis02-1265	254	1	5.1	5.1	NUM
ajis02-1265	254	2	top	top	ADJ
ajis02-1265	254	3	management	management	NOUN
ajis02-1265	254	4	support	support	NOUN
ajis02-1265	254	5	and	and	CCONJ
ajis02-1265	254	6	understanding	understanding	NOUN
ajis02-1265	254	7	of	of	ADP
ajis02-1265	254	8	bpm	bpm	NOUN
ajis02-1265	254	9	top	top	ADJ
ajis02-1265	254	10	management	management	NOUN
ajis02-1265	254	11	support	support	NOUN
ajis02-1265	254	12	was	be	AUX
ajis02-1265	254	13	one	one	NUM
ajis02-1265	254	14	of	of	ADP
ajis02-1265	254	15	the	the	DET
ajis02-1265	254	16	main	main	ADJ
ajis02-1265	254	17	factors	factor	NOUN
ajis02-1265	254	18	mentioned	mention	VERB
ajis02-1265	254	19	for	for	ADP
ajis02-1265	254	20	a	a	DET
ajis02-1265	254	21	successful	successful	ADJ
ajis02-1265	254	22	bpm	bpm	NOUN
ajis02-1265	254	23	implementation	implementation	NOUN
ajis02-1265	254	24	.	.	PUNCT
ajis02-1265	255	1	key	key	ADJ
ajis02-1265	255	2	attributes	attribute	NOUN
ajis02-1265	255	3	of	of	ADP
ajis02-1265	255	4	top	top	ADJ
ajis02-1265	255	5	management	management	NOUN
ajis02-1265	255	6	support	support	NOUN
ajis02-1265	255	7	entail	entail	VERB
ajis02-1265	255	8	the	the	DET
ajis02-1265	255	9	provisioning	provisioning	NOUN
ajis02-1265	255	10	of	of	ADP
ajis02-1265	255	11	project	project	NOUN
ajis02-1265	255	12	funding	funding	NOUN
ajis02-1265	255	13	,	,	PUNCT
ajis02-1265	255	14	motivating	motivating	NOUN
ajis02-1265	255	15	staff	staff	NOUN
ajis02-1265	255	16	and	and	CCONJ
ajis02-1265	255	17	being	be	AUX
ajis02-1265	255	18	change	change	NOUN
ajis02-1265	255	19	agents	agent	NOUN
ajis02-1265	255	20	(	(	PUNCT
ajis02-1265	255	21	kennedy	kennedy	PROPN
ajis02-1265	255	22	,	,	PUNCT
ajis02-1265	255	23	joseph	joseph	PROPN
ajis02-1265	255	24	,	,	PUNCT
ajis02-1265	255	25	&	&	CCONJ
ajis02-1265	255	26	carol	carol	PROPN
ajis02-1265	255	27	,	,	PUNCT
ajis02-1265	255	28	2012	2012	NUM
ajis02-1265	255	29	)	)	PUNCT
ajis02-1265	255	30	,	,	PUNCT
ajis02-1265	255	31	and	and	CCONJ
ajis02-1265	255	32	strategic	strategic	ADJ
ajis02-1265	255	33	alignment	alignment	NOUN
ajis02-1265	255	34	(	(	PUNCT
ajis02-1265	255	35	alves	alves	PROPN
ajis02-1265	255	36	et	et	PROPN
ajis02-1265	255	37	al	al	PROPN
ajis02-1265	255	38	.	.	PROPN
ajis02-1265	255	39	,	,	PUNCT
ajis02-1265	255	40	2014	2014	NUM
ajis02-1265	255	41	)	)	PUNCT
ajis02-1265	255	42	.	.	PUNCT
ajis02-1265	256	1	a	a	DET
ajis02-1265	256	2	different	different	ADJ
ajis02-1265	256	3	perspective	perspective	NOUN
ajis02-1265	256	4	was	be	AUX
ajis02-1265	256	5	presented	present	VERB
ajis02-1265	256	6	by	by	ADP
ajis02-1265	256	7	doebeli	doebeli	PROPN
ajis02-1265	256	8	,	,	PUNCT
ajis02-1265	256	9	fisher	fisher	PROPN
ajis02-1265	256	10	,	,	PUNCT
ajis02-1265	256	11	gapp	gapp	NOUN
ajis02-1265	256	12	,	,	PUNCT
ajis02-1265	256	13	and	and	CCONJ
ajis02-1265	256	14	sanzogni	sanzogni	NOUN
ajis02-1265	256	15	(	(	PUNCT
ajis02-1265	256	16	2011	2011	NUM
ajis02-1265	256	17	)	)	PUNCT
ajis02-1265	256	18	that	that	PRON
ajis02-1265	256	19	includes	include	VERB
ajis02-1265	256	20	corporate	corporate	ADJ
ajis02-1265	256	21	governance	governance	NOUN
ajis02-1265	256	22	,	,	PUNCT
ajis02-1265	256	23	leadership	leadership	NOUN
ajis02-1265	256	24	,	,	PUNCT
ajis02-1265	256	25	bureaucracy	bureaucracy	NOUN
ajis02-1265	256	26	and	and	CCONJ
ajis02-1265	256	27	a	a	DET
ajis02-1265	256	28	formal	formal	ADJ
ajis02-1265	256	29	structure	structure	NOUN
ajis02-1265	256	30	within	within	ADP
ajis02-1265	256	31	an	an	DET
ajis02-1265	256	32	organisation	organisation	NOUN
ajis02-1265	256	33	as	as	ADP
ajis02-1265	256	34	the	the	DET
ajis02-1265	256	35	key	key	ADJ
ajis02-1265	256	36	aspects	aspect	NOUN
ajis02-1265	256	37	of	of	ADP
ajis02-1265	256	38	top	top	ADJ
ajis02-1265	256	39	management	management	NOUN
ajis02-1265	256	40	support	support	NOUN
ajis02-1265	256	41	.	.	PUNCT
ajis02-1265	257	1	alghamdi	alghamdi	NOUN
ajis02-1265	257	2	,	,	PUNCT
ajis02-1265	257	3	goodwin	goodwin	PROPN
ajis02-1265	257	4	,	,	PUNCT
ajis02-1265	257	5	and	and	CCONJ
ajis02-1265	257	6	rampersad	rampersad	ADJ
ajis02-1265	257	7	(	(	PUNCT
ajis02-1265	257	8	2014	2014	NUM
ajis02-1265	257	9	)	)	PUNCT
ajis02-1265	257	10	also	also	ADV
ajis02-1265	257	11	reported	report	VERB
ajis02-1265	257	12	that	that	SCONJ
ajis02-1265	257	13	corporate	corporate	ADJ
ajis02-1265	257	14	governance	governance	NOUN
ajis02-1265	257	15	and	and	CCONJ
ajis02-1265	257	16	the	the	DET
ajis02-1265	257	17	management	management	NOUN
ajis02-1265	257	18	’s	’s	PART
ajis02-1265	257	19	ability	ability	NOUN
ajis02-1265	257	20	to	to	PART
ajis02-1265	257	21	involve	involve	VERB
ajis02-1265	257	22	the	the	DET
ajis02-1265	257	23	right	right	ADJ
ajis02-1265	257	24	people	people	NOUN
ajis02-1265	257	25	were	be	AUX
ajis02-1265	257	26	two	two	NUM
ajis02-1265	257	27	key	key	ADJ
ajis02-1265	257	28	factors	factor	NOUN
ajis02-1265	257	29	behind	behind	ADP
ajis02-1265	257	30	the	the	DET
ajis02-1265	257	31	success	success	NOUN
ajis02-1265	257	32	of	of	ADP
ajis02-1265	257	33	public	public	ADJ
ajis02-1265	257	34	sector	sector	NOUN
ajis02-1265	257	35	transformation	transformation	NOUN
ajis02-1265	257	36	projects	project	NOUN
ajis02-1265	257	37	.	.	PUNCT
ajis02-1265	258	1	ravesteyn	ravesteyn	NOUN
ajis02-1265	258	2	and	and	CCONJ
ajis02-1265	258	3	batenburg	batenburg	PROPN
ajis02-1265	258	4	(	(	PUNCT
ajis02-1265	258	5	2010	2010	NUM
ajis02-1265	258	6	)	)	PUNCT
ajis02-1265	258	7	gave	give	VERB
ajis02-1265	258	8	strong	strong	ADJ
ajis02-1265	258	9	emphasis	emphasis	NOUN
ajis02-1265	258	10	on	on	ADP
ajis02-1265	258	11	a	a	DET
ajis02-1265	258	12	top	top	ADJ
ajis02-1265	258	13	-	-	PUNCT
ajis02-1265	258	14	down	down	ADP
ajis02-1265	258	15	approach	approach	NOUN
ajis02-1265	258	16	for	for	ADP
ajis02-1265	258	17	bpm	bpm	NOUN
ajis02-1265	258	18	projects	project	NOUN
ajis02-1265	258	19	in	in	ADP
ajis02-1265	258	20	an	an	DET
ajis02-1265	258	21	organisation	organisation	NOUN
ajis02-1265	258	22	.	.	PUNCT
ajis02-1265	259	1	leadership	leadership	NOUN
ajis02-1265	259	2	is	be	AUX
ajis02-1265	259	3	another	another	DET
ajis02-1265	259	4	key	key	ADJ
ajis02-1265	259	5	factor	factor	NOUN
ajis02-1265	259	6	discussed	discuss	VERB
ajis02-1265	259	7	within	within	ADP
ajis02-1265	259	8	the	the	DET
ajis02-1265	259	9	context	context	NOUN
ajis02-1265	259	10	of	of	ADP
ajis02-1265	259	11	top	top	ADJ
ajis02-1265	259	12	management	management	NOUN
ajis02-1265	259	13	support	support	NOUN
ajis02-1265	259	14	.	.	PUNCT
ajis02-1265	260	1	alkibsi	alkibsi	ADJ
ajis02-1265	260	2	,	,	PUNCT
ajis02-1265	260	3	de	de	X
ajis02-1265	260	4	boer	boer	NOUN
ajis02-1265	260	5	,	,	PUNCT
ajis02-1265	260	6	mourshed	mourshe	VERB
ajis02-1265	260	7	,	,	PUNCT
ajis02-1265	260	8	and	and	CCONJ
ajis02-1265	260	9	rea	rea	PROPN
ajis02-1265	260	10	(	(	PUNCT
ajis02-1265	260	11	2001	2001	NUM
ajis02-1265	260	12	)	)	PUNCT
ajis02-1265	260	13	identified	identify	VERB
ajis02-1265	260	14	a	a	DET
ajis02-1265	260	15	lack	lack	NOUN
ajis02-1265	260	16	of	of	ADP
ajis02-1265	260	17	leadership	leadership	NOUN
ajis02-1265	260	18	as	as	ADP
ajis02-1265	260	19	a	a	DET
ajis02-1265	260	20	restricting	restrict	VERB
ajis02-1265	260	21	factor	factor	NOUN
ajis02-1265	260	22	for	for	ADP
ajis02-1265	260	23	online	online	ADJ
ajis02-1265	260	24	integration	integration	NOUN
ajis02-1265	260	25	and	and	CCONJ
ajis02-1265	260	26	the	the	DET
ajis02-1265	260	27	need	need	NOUN
ajis02-1265	260	28	for	for	ADP
ajis02-1265	260	29	it	it	PRON
ajis02-1265	260	30	in	in	ADP
ajis02-1265	260	31	redesigning	redesign	VERB
ajis02-1265	260	32	processes	process	NOUN
ajis02-1265	260	33	.	.	PUNCT
ajis02-1265	261	1	kamal	kamal	PROPN
ajis02-1265	261	2	(	(	PUNCT
ajis02-1265	261	3	2006	2006	NUM
ajis02-1265	261	4	)	)	PUNCT
ajis02-1265	261	5	further	far	ADV
ajis02-1265	261	6	stressed	stress	VERB
ajis02-1265	261	7	the	the	DET
ajis02-1265	261	8	need	need	NOUN
ajis02-1265	261	9	for	for	ADP
ajis02-1265	261	10	a	a	DET
ajis02-1265	261	11	committed	committed	ADJ
ajis02-1265	261	12	champion	champion	NOUN
ajis02-1265	261	13	to	to	PART
ajis02-1265	261	14	introduce	introduce	VERB
ajis02-1265	261	15	novel	novel	NOUN
ajis02-1265	261	16	it	it	PRON
ajis02-1265	261	17	endeavours	endeavour	VERB
ajis02-1265	261	18	.	.	PUNCT
ajis02-1265	262	1	from	from	ADP
ajis02-1265	262	2	a	a	DET
ajis02-1265	262	3	developing	develop	VERB
ajis02-1265	262	4	country	country	NOUN
ajis02-1265	262	5	’s	’s	PART
ajis02-1265	262	6	perspective	perspective	NOUN
ajis02-1265	262	7	,	,	PUNCT
ajis02-1265	262	8	alghamdi	alghamdi	NOUN
ajis02-1265	262	9	et	et	PROPN
ajis02-1265	262	10	al	al	PROPN
ajis02-1265	262	11	.	.	PROPN
ajis02-1265	263	1	(	(	PUNCT
ajis02-1265	263	2	2014	2014	NUM
ajis02-1265	263	3	)	)	PUNCT
ajis02-1265	263	4	emphasised	emphasise	VERB
ajis02-1265	263	5	the	the	DET
ajis02-1265	263	6	creation	creation	NOUN
ajis02-1265	263	7	of	of	ADP
ajis02-1265	263	8	leadership	leadership	NOUN
ajis02-1265	263	9	steering	steering	NOUN
ajis02-1265	263	10	committees	committee	NOUN
ajis02-1265	263	11	while	while	SCONJ
ajis02-1265	263	12	nfuka	nfuka	PROPN
ajis02-1265	263	13	and	and	CCONJ
ajis02-1265	263	14	rusu	rusu	PROPN
ajis02-1265	263	15	(	(	PUNCT
ajis02-1265	263	16	2011	2011	NUM
ajis02-1265	263	17	)	)	PUNCT
ajis02-1265	263	18	discussed	discuss	VERB
ajis02-1265	263	19	the	the	DET
ajis02-1265	263	20	importance	importance	NOUN
ajis02-1265	263	21	of	of	ADP
ajis02-1265	263	22	articulating	articulate	VERB
ajis02-1265	263	23	a	a	DET
ajis02-1265	263	24	vision	vision	NOUN
ajis02-1265	263	25	for	for	ADP
ajis02-1265	263	26	the	the	DET
ajis02-1265	263	27	it	it	PRON
ajis02-1265	263	28	role	role	NOUN
ajis02-1265	263	29	by	by	ADP
ajis02-1265	263	30	the	the	DET
ajis02-1265	263	31	chief	chief	ADJ
ajis02-1265	263	32	information	information	NOUN
ajis02-1265	263	33	officer	officer	NOUN
ajis02-1265	263	34	(	(	PUNCT
ajis02-1265	263	35	cio	cio	PROPN
ajis02-1265	263	36	)	)	PUNCT
ajis02-1265	263	37	or	or	CCONJ
ajis02-1265	263	38	equivalent	equivalent	ADJ
ajis02-1265	263	39	in	in	ADP
ajis02-1265	263	40	public	public	ADJ
ajis02-1265	263	41	sector	sector	NOUN
ajis02-1265	263	42	projects	project	NOUN
ajis02-1265	263	43	.	.	PUNCT
ajis02-1265	264	1	streib	streib	PROPN
ajis02-1265	264	2	and	and	CCONJ
ajis02-1265	264	3	navarro	navarro	PROPN
ajis02-1265	264	4	(	(	PUNCT
ajis02-1265	264	5	2008	2008	NUM
ajis02-1265	264	6	)	)	PUNCT
ajis02-1265	264	7	recommended	recommend	VERB
ajis02-1265	264	8	the	the	DET
ajis02-1265	264	9	need	need	NOUN
ajis02-1265	264	10	for	for	ADP
ajis02-1265	264	11	training	training	NOUN
ajis02-1265	264	12	and	and	CCONJ
ajis02-1265	264	13	development	development	NOUN
ajis02-1265	264	14	in	in	ADP
ajis02-1265	264	15	the	the	DET
ajis02-1265	264	16	public	public	ADJ
ajis02-1265	264	17	sector	sector	NOUN
ajis02-1265	264	18	to	to	PART
ajis02-1265	264	19	develop	develop	VERB
ajis02-1265	264	20	much	much	ADJ
ajis02-1265	264	21	needed	need	VERB
ajis02-1265	264	22	knowledge	knowledge	NOUN
ajis02-1265	264	23	,	,	PUNCT
ajis02-1265	264	24	skills	skill	NOUN
ajis02-1265	264	25	,	,	PUNCT
ajis02-1265	264	26	and	and	CCONJ
ajis02-1265	264	27	leadership	leadership	NOUN
ajis02-1265	264	28	abilities	ability	NOUN
ajis02-1265	264	29	.	.	PUNCT
ajis02-1265	265	1	along	along	ADP
ajis02-1265	265	2	similar	similar	ADJ
ajis02-1265	265	3	lines	line	NOUN
ajis02-1265	265	4	,	,	PUNCT
ajis02-1265	265	5	axelsson	axelsson	PROPN
ajis02-1265	265	6	,	,	PUNCT
ajis02-1265	265	7	melin	melin	PROPN
ajis02-1265	265	8	,	,	PUNCT
ajis02-1265	265	9	and	and	CCONJ
ajis02-1265	265	10	söderström	söderström	ADV
ajis02-1265	265	11	(	(	PUNCT
ajis02-1265	265	12	2011	2011	NUM
ajis02-1265	265	13	)	)	PUNCT
ajis02-1265	265	14	linked	link	VERB
ajis02-1265	265	15	leadership	leadership	NOUN
ajis02-1265	265	16	skills	skill	NOUN
ajis02-1265	265	17	with	with	ADP
ajis02-1265	265	18	successful	successful	ADJ
ajis02-1265	265	19	it	it	PRON
ajis02-1265	265	20	-	-	PUNCT
ajis02-1265	265	21	enabled	enable	VERB
ajis02-1265	265	22	transformation	transformation	NOUN
ajis02-1265	265	23	and	and	CCONJ
ajis02-1265	265	24	risk	risk	NOUN
ajis02-1265	265	25	management	management	NOUN
ajis02-1265	265	26	.	.	PUNCT
ajis02-1265	266	1	furthermore	furthermore	ADV
ajis02-1265	266	2	,	,	PUNCT
ajis02-1265	266	3	the	the	DET
ajis02-1265	266	4	crucial	crucial	ADJ
ajis02-1265	266	5	role	role	NOUN
ajis02-1265	266	6	of	of	ADP
ajis02-1265	266	7	leadership	leadership	NOUN
ajis02-1265	266	8	in	in	ADP
ajis02-1265	266	9	e	e	NOUN
ajis02-1265	266	10	-	-	NOUN
ajis02-1265	266	11	government	government	NOUN
ajis02-1265	266	12	projects	project	NOUN
ajis02-1265	266	13	to	to	PART
ajis02-1265	266	14	develop	develop	VERB
ajis02-1265	266	15	team	team	NOUN
ajis02-1265	266	16	cohesion	cohesion	NOUN
ajis02-1265	266	17	was	be	AUX
ajis02-1265	266	18	reported	report	VERB
ajis02-1265	266	19	by	by	ADP
ajis02-1265	266	20	marilu	marilu	PROPN
ajis02-1265	266	21	(	(	PUNCT
ajis02-1265	266	22	2012	2012	NUM
ajis02-1265	266	23	)	)	PUNCT
ajis02-1265	266	24	as	as	ADV
ajis02-1265	266	25	well	well	ADV
ajis02-1265	266	26	as	as	ADP
ajis02-1265	266	27	.	.	PUNCT
ajis02-1265	267	1	these	these	DET
ajis02-1265	267	2	sub	sub	NOUN
ajis02-1265	267	3	-	-	NOUN
ajis02-1265	267	4	factors	factor	NOUN
ajis02-1265	267	5	that	that	PRON
ajis02-1265	267	6	seem	seem	VERB
ajis02-1265	267	7	to	to	PART
ajis02-1265	267	8	describe	describe	VERB
ajis02-1265	267	9	what	what	PRON
ajis02-1265	267	10	was	be	AUX
ajis02-1265	267	11	meant	mean	VERB
ajis02-1265	267	12	by	by	ADP
ajis02-1265	267	13	or	or	CCONJ
ajis02-1265	267	14	expected	expect	VERB
ajis02-1265	267	15	of	of	ADP
ajis02-1265	267	16	top	top	ADJ
ajis02-1265	267	17	management	management	NOUN
ajis02-1265	267	18	support	support	NOUN
ajis02-1265	267	19	are	be	AUX
ajis02-1265	267	20	documented	document	VERB
ajis02-1265	267	21	in	in	ADP
ajis02-1265	267	22	table	table	NOUN
ajis02-1265	267	23	7	7	NUM
ajis02-1265	267	24	.	.	PUNCT
ajis02-1265	267	25	australasian	australasian	ADJ
ajis02-1265	267	26	journal	journal	NOUN
ajis02-1265	267	27	of	of	ADP
ajis02-1265	267	28	information	information	NOUN
ajis02-1265	267	29	systems	system	NOUN
ajis02-1265	267	30	syed	sye	VERB
ajis02-1265	267	31	,	,	PUNCT
ajis02-1265	267	32	bandara	bandara	PROPN
ajis02-1265	267	33	,	,	PUNCT
ajis02-1265	267	34	french	french	PROPN
ajis02-1265	267	35	&	&	CCONJ
ajis02-1265	267	36	stewart	stewart	PROPN
ajis02-1265	267	37	2018	2018	NUM
ajis02-1265	267	38	,	,	PUNCT
ajis02-1265	267	39	vol	vol	NOUN
ajis02-1265	267	40	22	22	NUM
ajis02-1265	267	41	,	,	PUNCT
ajis02-1265	267	42	research	research	NOUN
ajis02-1265	267	43	article	article	NOUN
ajis02-1265	267	44	csf	csf	ADJ
ajis02-1265	267	45	of	of	ADP
ajis02-1265	267	46	bpm	bpm	NOUN
ajis02-1265	267	47	in	in	ADP
ajis02-1265	267	48	public	public	ADJ
ajis02-1265	267	49	sector	sector	NOUN
ajis02-1265	267	50	17	17	NUM
ajis02-1265	267	51	(	(	PUNCT
ajis02-1265	267	52	*	*	PUNCT
ajis02-1265	267	53	)	)	PUNCT
ajis02-1265	267	54	represents	represent	VERB
ajis02-1265	267	55	developing	develop	VERB
ajis02-1265	267	56	countries	country	NOUN
ajis02-1265	267	57	in	in	ADP
ajis02-1265	267	58	no	no	DET
ajis02-1265	267	59	va	va	NOUN
ajis02-1265	267	60	ti	ti	NOUN
ajis02-1265	268	1	ve	ve	VERB
ajis02-1265	268	2	-n	-n	NUM
ajis02-1265	268	3	es	es	X
ajis02-1265	268	4	s	s	VERB
ajis02-1265	268	5	m	m	VERB
ajis02-1265	268	6	ob	ob	ADJ
ajis02-1265	268	7	il	il	PROPN
ajis02-1265	268	8	is	be	AUX
ajis02-1265	268	9	e/	e/	ADV
ajis02-1265	268	10	a	a	DET
ajis02-1265	268	11	llo	llo	INTJ
ajis02-1265	268	12	ca	ca	NOUN
ajis02-1265	268	13	ti	ti	NOUN
ajis02-1265	268	14	on	on	ADP
ajis02-1265	268	15	of	of	ADP
ajis02-1265	268	16	r	r	NOUN
ajis02-1265	268	17	es	es	X
ajis02-1265	268	18	ou	ou	X
ajis02-1265	268	19	rc	rc	PROPN
ajis02-1265	268	20	es	es	X
ajis02-1265	268	21	c	c	PROPN
ajis02-1265	268	22	om	om	PROPN
ajis02-1265	268	23	m	m	PROPN
ajis02-1265	268	24	itm	itm	PROPN
ajis02-1265	268	25	en	en	PROPN
ajis02-1265	268	26	t	t	PROPN
ajis02-1265	268	27	t	t	PROPN
ajis02-1265	268	28	o	o	PROPN
ajis02-1265	268	29	fu	fu	PROPN
ajis02-1265	269	1	nd	nd	INTJ
ajis02-1265	269	2	in	in	ADP
ajis02-1265	269	3	g	g	PROPN
ajis02-1265	269	4	r	r	NOUN
ajis02-1265	269	5	is	be	AUX
ajis02-1265	269	6	kta	kta	PROPN
ajis02-1265	270	1	ki	ki	PROPN
ajis02-1265	270	2	ng	ng	PROPN
ajis02-1265	270	3	t	t	PROPN
ajis02-1265	270	4	en	en	PROPN
ajis02-1265	270	5	de	de	PROPN
ajis02-1265	270	6	nc	nc	PROPN
ajis02-1265	270	7	y	y	PROPN
ajis02-1265	270	8	k	k	PROPN
ajis02-1265	271	1	no	no	INTJ
ajis02-1265	271	2	w	w	VERB
ajis02-1265	271	3	le	le	X
ajis02-1265	271	4	dg	dg	X
ajis02-1265	271	5	e	e	PROPN
ajis02-1265	271	6	of	of	ADP
ajis02-1265	271	7	po	po	PROPN
ajis02-1265	271	8	te	te	PROPN
ajis02-1265	271	9	nt	not	PART
ajis02-1265	271	10	ia	ia	PROPN
ajis02-1265	271	11	l	l	X
ajis02-1265	271	12	u	u	X
ajis02-1265	271	13	se	se	PROPN
ajis02-1265	271	14	o	o	PROPN
ajis02-1265	272	1	f	f	X
ajis02-1265	272	2	i	i	PRON
ajis02-1265	272	3	t	t	X
ajis02-1265	272	4	le	le	X
ajis02-1265	272	5	ad	ad	X
ajis02-1265	272	6	er	er	INTJ
ajis02-1265	272	7	sh	sh	INTJ
ajis02-1265	272	8	ip	ip	INTJ
ajis02-1265	272	9	a	a	DET
ajis02-1265	272	10	ct	ct	NUM
ajis02-1265	272	11	iv	iv	NUM
ajis02-1265	272	12	e	e	NOUN
ajis02-1265	272	13	in	in	ADP
ajis02-1265	272	14	vo	vo	PROPN
ajis02-1265	272	15	lv	lv	PROPN
ajis02-1265	272	16	em	em	PRON
ajis02-1265	272	17	en	en	PROPN
ajis02-1265	272	18	t	t	PROPN
ajis02-1265	272	19	in	in	ADP
ajis02-1265	272	20	p	p	PROPN
ajis02-1265	272	21	la	la	X
ajis02-1265	272	22	nn	nn	PROPN
ajis02-1265	272	23	in	in	ADP
ajis02-1265	272	24	g	g	PROPN
ajis02-1265	272	25	r	r	NOUN
ajis02-1265	272	26	ew	ew	VERB
ajis02-1265	272	27	ar	ar	NOUN
ajis02-1265	272	28	ds	ds	NOUN
ajis02-1265	272	29	a	a	DET
ajis02-1265	272	30	nd	nd	NOUN
ajis02-1265	272	31	m	m	VERB
ajis02-1265	272	32	ot	ot	NOUN
ajis02-1265	272	33	iv	iv	NUM
ajis02-1265	272	34	at	at	ADP
ajis02-1265	272	35	io	io	PROPN
ajis02-1265	273	1	n	n	ADP
ajis02-1265	273	2	lo	lo	PROPN
ajis02-1265	273	3	ng	ng	PROPN
ajis02-1265	273	4	te	te	PROPN
ajis02-1265	273	5	rm	rm	PROPN
ajis02-1265	273	6	c	c	PROPN
ajis02-1265	274	1	om	om	PROPN
ajis02-1265	274	2	m	m	PROPN
ajis02-1265	274	3	itm	itm	PROPN
ajis02-1265	274	4	en	en	ADP
ajis02-1265	274	5	t	t	PROPN
ajis02-1265	274	6	g	g	PROPN
ajis02-1265	274	7	ov	ov	INTJ
ajis02-1265	274	8	er	er	INTJ
ajis02-1265	274	9	na	na	INTJ
ajis02-1265	274	10	nc	nc	PROPN
ajis02-1265	274	11	e	e	PROPN
ajis02-1265	274	12	*	*	PROPN
ajis02-1265	274	13	alghamdi	alghamdi	PROPN
ajis02-1265	274	14	et	et	PROPN
ajis02-1265	274	15	al	al	PROPN
ajis02-1265	274	16	.	.	PROPN
ajis02-1265	274	17	(	(	PUNCT
ajis02-1265	274	18	2014	2014	NUM
ajis02-1265	274	19	)	)	PUNCT
ajis02-1265	274	20	√	√	NOUN
ajis02-1265	275	1	√	√	NUM
ajis02-1265	275	2	*	*	PUNCT
ajis02-1265	275	3	alves	alves	PROPN
ajis02-1265	275	4	et	et	PROPN
ajis02-1265	275	5	al	al	PROPN
ajis02-1265	275	6	.	.	PROPN
ajis02-1265	275	7	(	(	PUNCT
ajis02-1265	275	8	2014	2014	NUM
ajis02-1265	275	9	)	)	PUNCT
ajis02-1265	275	10	√	√	NOUN
ajis02-1265	275	11	√	√	INTJ
ajis02-1265	276	1	√	√	PROPN
ajis02-1265	276	2	*	*	PUNCT
ajis02-1265	276	3	hartini	hartini	PROPN
ajis02-1265	276	4	,	,	PUNCT
ajis02-1265	276	5	francis	francis	PROPN
ajis02-1265	276	6	,	,	PUNCT
ajis02-1265	276	7	and	and	CCONJ
ajis02-1265	276	8	zairi	zairi	ADV
ajis02-1265	276	9	(	(	PUNCT
ajis02-1265	276	10	2007	2007	NUM
ajis02-1265	276	11	)	)	PUNCT
ajis02-1265	276	12	√	√	NOUN
ajis02-1265	277	1	√	√	PROPN
ajis02-1265	277	2	*	*	PUNCT
ajis02-1265	277	3	hisham	hisham	PROPN
ajis02-1265	277	4	,	,	PUNCT
ajis02-1265	277	5	christopher	christopher	PROPN
ajis02-1265	277	6	,	,	PUNCT
ajis02-1265	277	7	and	and	CCONJ
ajis02-1265	277	8	hatem	hatem	PROPN
ajis02-1265	277	9	(	(	PUNCT
ajis02-1265	277	10	2012	2012	NUM
ajis02-1265	277	11	)	)	PUNCT
ajis02-1265	277	12	√	√	PROPN
ajis02-1265	277	13	*	*	PUNCT
ajis02-1265	277	14	nfuka	nfuka	PROPN
ajis02-1265	277	15	and	and	CCONJ
ajis02-1265	277	16	rusu	rusu	PROPN
ajis02-1265	277	17	(	(	PUNCT
ajis02-1265	277	18	2011	2011	NUM
ajis02-1265	277	19	)	)	PUNCT
ajis02-1265	277	20	√	√	NOUN
ajis02-1265	278	1	√	√	INTJ
ajis02-1265	278	2	*	*	PUNCT
ajis02-1265	278	3	weerakkody	weerakkody	NOUN
ajis02-1265	278	4	,	,	PUNCT
ajis02-1265	278	5	el	el	PROPN
ajis02-1265	278	6	-	-	PUNCT
ajis02-1265	278	7	haddadeh	haddadeh	PROPN
ajis02-1265	278	8	,	,	PUNCT
ajis02-1265	278	9	and	and	CCONJ
ajis02-1265	278	10	al	al	PROPN
ajis02-1265	278	11	-	-	PUNCT
ajis02-1265	278	12	shafi	shafi	PROPN
ajis02-1265	278	13	(	(	PUNCT
ajis02-1265	278	14	2011	2011	NUM
ajis02-1265	278	15	)	)	PUNCT
ajis02-1265	278	16	√	√	NOUN
ajis02-1265	279	1	√	√	INTJ
ajis02-1265	279	2	√	√	NUM
ajis02-1265	279	3	al	al	PROPN
ajis02-1265	279	4	-	-	PUNCT
ajis02-1265	279	5	kibsi	kibsi	PROPN
ajis02-1265	279	6	et	et	PROPN
ajis02-1265	279	7	al	al	PROPN
ajis02-1265	279	8	.	.	PROPN
ajis02-1265	280	1	(	(	PUNCT
ajis02-1265	280	2	2001	2001	NUM
ajis02-1265	280	3	)	)	PUNCT
ajis02-1265	280	4	√	√	PROPN
ajis02-1265	280	5	axelsson	axelsson	PROPN
ajis02-1265	280	6	et	et	PROPN
ajis02-1265	280	7	al	al	PROPN
ajis02-1265	280	8	.	.	PROPN
ajis02-1265	280	9	(	(	PUNCT
ajis02-1265	280	10	2011	2011	NUM
ajis02-1265	280	11	)	)	PUNCT
ajis02-1265	280	12	√	√	NUM
ajis02-1265	280	13	√	√	NUM
ajis02-1265	280	14	√	√	NUM
ajis02-1265	280	15	borman	borman	NOUN
ajis02-1265	280	16	and	and	CCONJ
ajis02-1265	280	17	janssen	janssen	PROPN
ajis02-1265	280	18	(	(	PUNCT
ajis02-1265	280	19	2012	2012	NUM
ajis02-1265	280	20	)	)	PUNCT
ajis02-1265	280	21	√	√	NOUN
ajis02-1265	281	1	doebeli	doebeli	INTJ
ajis02-1265	281	2	et	et	NOUN
ajis02-1265	281	3	al	al	PROPN
ajis02-1265	281	4	.	.	PROPN
ajis02-1265	282	1	(	(	PUNCT
ajis02-1265	282	2	2011	2011	NUM
ajis02-1265	282	3	)	)	PUNCT
ajis02-1265	282	4	√	√	PROPN
ajis02-1265	282	5	jurisch	jurisch	PROPN
ajis02-1265	282	6	,	,	PUNCT
ajis02-1265	282	7	ikas	ikas	NOUN
ajis02-1265	282	8	,	,	PUNCT
ajis02-1265	282	9	palka	palka	PROPN
ajis02-1265	282	10	,	,	PUNCT
ajis02-1265	282	11	wolf	wolf	PROPN
ajis02-1265	282	12	,	,	PUNCT
ajis02-1265	282	13	and	and	CCONJ
ajis02-1265	282	14	krcmar	krcmar	NOUN
ajis02-1265	282	15	(	(	PUNCT
ajis02-1265	282	16	2012	2012	NUM
ajis02-1265	282	17	)	)	PUNCT
ajis02-1265	282	18	√	√	NOUN
ajis02-1265	282	19	√	√	NUM
ajis02-1265	282	20	√	√	PROPN
ajis02-1265	282	21	kamal	kamal	PROPN
ajis02-1265	282	22	(	(	PUNCT
ajis02-1265	282	23	2006	2006	NUM
ajis02-1265	282	24	)	)	PUNCT
ajis02-1265	282	25	√	√	NOUN
ajis02-1265	282	26	√	√	INTJ
ajis02-1265	282	27	√	√	NUM
ajis02-1265	282	28	√	√	PROPN
ajis02-1265	282	29	√	√	PROPN
ajis02-1265	282	30	kennedy	kennedy	PROPN
ajis02-1265	282	31	et	et	PROPN
ajis02-1265	282	32	al	al	PROPN
ajis02-1265	282	33	.	.	PROPN
ajis02-1265	282	34	(	(	PUNCT
ajis02-1265	282	35	2012	2012	NUM
ajis02-1265	282	36	)	)	PUNCT
ajis02-1265	282	37	√	√	NOUN
ajis02-1265	282	38	√	√	NUM
ajis02-1265	282	39	√	√	NUM
ajis02-1265	282	40	kwamena	kwamena	PROPN
ajis02-1265	282	41	(	(	PUNCT
ajis02-1265	282	42	2012	2012	NUM
ajis02-1265	282	43	)	)	PUNCT
ajis02-1265	282	44	√	√	PROPN
ajis02-1265	282	45	marilu	marilu	PROPN
ajis02-1265	282	46	(	(	PUNCT
ajis02-1265	282	47	2012	2012	NUM
ajis02-1265	282	48	)	)	PUNCT
ajis02-1265	283	1	√	√	PROPN
ajis02-1265	283	2	tan	tan	PROPN
ajis02-1265	283	3	,	,	PUNCT
ajis02-1265	283	4	cater	cater	NOUN
ajis02-1265	283	5	-	-	PUNCT
ajis02-1265	283	6	steel	steel	NOUN
ajis02-1265	283	7	,	,	PUNCT
ajis02-1265	283	8	and	and	CCONJ
ajis02-1265	283	9	toleman	toleman	NOUN
ajis02-1265	283	10	(	(	PUNCT
ajis02-1265	283	11	2009	2009	NUM
ajis02-1265	283	12	)	)	PUNCT
ajis02-1265	283	13	√	√	NUM
ajis02-1265	283	14	√	√	NUM
ajis02-1265	283	15	table	table	NOUN
ajis02-1265	283	16	7	7	NUM
ajis02-1265	283	17	:	:	PUNCT
ajis02-1265	283	18	summary	summary	NOUN
ajis02-1265	283	19	of	of	ADP
ajis02-1265	283	20	attributes	attribute	NOUN
ajis02-1265	283	21	underpinning	underpin	VERB
ajis02-1265	283	22	top	top	ADJ
ajis02-1265	283	23	management	management	NOUN
ajis02-1265	283	24	support	support	NOUN
ajis02-1265	283	25	when	when	SCONJ
ajis02-1265	283	26	comparing	compare	VERB
ajis02-1265	283	27	the	the	DET
ajis02-1265	283	28	developed	developed	ADJ
ajis02-1265	283	29	and	and	CCONJ
ajis02-1265	283	30	developing	develop	VERB
ajis02-1265	283	31	country	country	NOUN
ajis02-1265	283	32	contexts	context	NOUN
ajis02-1265	283	33	(	(	PUNCT
ajis02-1265	283	34	greyed	grey	VERB
ajis02-1265	283	35	rows	row	NOUN
ajis02-1265	283	36	used	use	VERB
ajis02-1265	283	37	in	in	ADP
ajis02-1265	283	38	table	table	NOUN
ajis02-1265	283	39	7	7	NUM
ajis02-1265	283	40	)	)	PUNCT
ajis02-1265	283	41	it	it	PRON
ajis02-1265	283	42	was	be	AUX
ajis02-1265	283	43	revealed	reveal	VERB
ajis02-1265	283	44	that	that	SCONJ
ajis02-1265	283	45	the	the	DET
ajis02-1265	283	46	‘	'	PUNCT
ajis02-1265	283	47	innovativeness	innovativeness	NOUN
ajis02-1265	283	48	’	'	PUNCT
ajis02-1265	283	49	,	,	PUNCT
ajis02-1265	283	50	‘	'	PUNCT
ajis02-1265	283	51	knowledge	knowledge	NOUN
ajis02-1265	283	52	of	of	ADP
ajis02-1265	283	53	potential	potential	ADJ
ajis02-1265	283	54	use	use	NOUN
ajis02-1265	283	55	of	of	ADP
ajis02-1265	283	56	it	it	PRON
ajis02-1265	283	57	’	'	PUNCT
ajis02-1265	283	58	,	,	PUNCT
ajis02-1265	283	59	and	and	CCONJ
ajis02-1265	283	60	‘	'	PUNCT
ajis02-1265	283	61	long	long	ADJ
ajis02-1265	283	62	term	term	NOUN
ajis02-1265	283	63	commitment	commitment	NOUN
ajis02-1265	283	64	’	'	PUNCT
ajis02-1265	283	65	factors	factor	NOUN
ajis02-1265	283	66	were	be	AUX
ajis02-1265	283	67	not	not	PART
ajis02-1265	283	68	discussed	discuss	VERB
ajis02-1265	283	69	in	in	ADP
ajis02-1265	283	70	the	the	DET
ajis02-1265	283	71	literature	literature	NOUN
ajis02-1265	283	72	related	relate	VERB
ajis02-1265	283	73	to	to	ADP
ajis02-1265	283	74	developing	develop	VERB
ajis02-1265	283	75	countries	country	NOUN
ajis02-1265	283	76	.	.	PUNCT
ajis02-1265	284	1	in	in	ADP
ajis02-1265	284	2	contrast	contrast	NOUN
ajis02-1265	284	3	,	,	PUNCT
ajis02-1265	284	4	‘	'	PUNCT
ajis02-1265	284	5	rewards	reward	NOUN
ajis02-1265	284	6	and	and	CCONJ
ajis02-1265	284	7	motivation	motivation	NOUN
ajis02-1265	284	8	’	'	PUNCT
ajis02-1265	284	9	was	be	AUX
ajis02-1265	284	10	a	a	DET
ajis02-1265	284	11	distinctive	distinctive	ADJ
ajis02-1265	284	12	factor	factor	NOUN
ajis02-1265	284	13	mentioned	mention	VERB
ajis02-1265	284	14	in	in	ADP
ajis02-1265	284	15	one	one	NUM
ajis02-1265	284	16	study	study	NOUN
ajis02-1265	284	17	on	on	ADP
ajis02-1265	284	18	developing	develop	VERB
ajis02-1265	284	19	countries	country	NOUN
ajis02-1265	284	20	.	.	PUNCT
ajis02-1265	285	1	research	research	NOUN
ajis02-1265	285	2	into	into	ADP
ajis02-1265	285	3	top	top	ADJ
ajis02-1265	285	4	management	management	NOUN
ajis02-1265	285	5	support	support	NOUN
ajis02-1265	285	6	for	for	ADP
ajis02-1265	285	7	bpm	bpm	NOUN
ajis02-1265	285	8	in	in	ADP
ajis02-1265	285	9	the	the	DET
ajis02-1265	285	10	public	public	ADJ
ajis02-1265	285	11	sector	sector	NOUN
ajis02-1265	285	12	is	be	AUX
ajis02-1265	285	13	limited	limited	ADJ
ajis02-1265	285	14	.	.	PUNCT
ajis02-1265	286	1	although	although	SCONJ
ajis02-1265	286	2	leadership	leadership	NOUN
ajis02-1265	286	3	is	be	AUX
ajis02-1265	286	4	identified	identify	VERB
ajis02-1265	286	5	as	as	ADP
ajis02-1265	286	6	a	a	DET
ajis02-1265	286	7	key	key	ADJ
ajis02-1265	286	8	factor	factor	NOUN
ajis02-1265	286	9	for	for	ADP
ajis02-1265	286	10	bpm	bpm	NOUN
ajis02-1265	286	11	project	project	NOUN
ajis02-1265	286	12	success	success	NOUN
ajis02-1265	286	13	under	under	ADP
ajis02-1265	286	14	top	top	ADJ
ajis02-1265	286	15	management	management	NOUN
ajis02-1265	286	16	support	support	NOUN
ajis02-1265	286	17	,	,	PUNCT
ajis02-1265	286	18	the	the	DET
ajis02-1265	286	19	studies	study	NOUN
ajis02-1265	286	20	on	on	ADP
ajis02-1265	286	21	the	the	DET
ajis02-1265	286	22	style	style	NOUN
ajis02-1265	286	23	,	,	PUNCT
ajis02-1265	286	24	nature	nature	NOUN
ajis02-1265	286	25	and	and	CCONJ
ajis02-1265	286	26	attributes	attribute	NOUN
ajis02-1265	286	27	of	of	ADP
ajis02-1265	286	28	leadership	leadership	NOUN
ajis02-1265	286	29	that	that	PRON
ajis02-1265	286	30	contribute	contribute	VERB
ajis02-1265	286	31	to	to	ADP
ajis02-1265	286	32	bpm	bpm	NOUN
ajis02-1265	286	33	success	success	NOUN
ajis02-1265	286	34	are	be	AUX
ajis02-1265	286	35	scarce	scarce	ADJ
ajis02-1265	286	36	(	(	PUNCT
ajis02-1265	286	37	also	also	ADV
ajis02-1265	286	38	stated	state	VERB
ajis02-1265	286	39	in	in	ADP
ajis02-1265	286	40	syed	syed	ADJ
ajis02-1265	286	41	,	,	PUNCT
ajis02-1265	286	42	bandara	bandara	PROPN
ajis02-1265	286	43	,	,	PUNCT
ajis02-1265	286	44	french	french	PROPN
ajis02-1265	286	45	,	,	PUNCT
ajis02-1265	286	46	&	&	CCONJ
ajis02-1265	286	47	stewart	stewart	PROPN
ajis02-1265	286	48	,	,	PUNCT
ajis02-1265	286	49	2016	2016	NUM
ajis02-1265	286	50	)	)	PUNCT
ajis02-1265	286	51	.	.	PUNCT
ajis02-1265	287	1	thus	thus	ADV
ajis02-1265	287	2	,	,	PUNCT
ajis02-1265	287	3	we	we	PRON
ajis02-1265	287	4	propose	propose	VERB
ajis02-1265	287	5	further	further	ADJ
ajis02-1265	287	6	research	research	NOUN
ajis02-1265	287	7	on	on	ADP
ajis02-1265	287	8	the	the	DET
ajis02-1265	287	9	following	following	NOUN
ajis02-1265	287	10	:	:	PUNCT
ajis02-1265	287	11	‘	'	PUNCT
ajis02-1265	287	12	how	how	SCONJ
ajis02-1265	287	13	can	can	AUX
ajis02-1265	287	14	top	top	VERB
ajis02-1265	287	15	management	management	NOUN
ajis02-1265	287	16	support	support	NOUN
ajis02-1265	287	17	within	within	ADP
ajis02-1265	287	18	public	public	ADJ
ajis02-1265	287	19	sector	sector	NOUN
ajis02-1265	287	20	bpm	bpm	NOUN
ajis02-1265	287	21	initiatives	initiative	NOUN
ajis02-1265	287	22	be	be	AUX
ajis02-1265	287	23	conceptualised	conceptualise	VERB
ajis02-1265	287	24	?	?	PUNCT
ajis02-1265	287	25	’	'	PUNCT
ajis02-1265	287	26	;	;	PUNCT
ajis02-1265	287	27	‘	'	PUNCT
ajis02-1265	287	28	how	how	SCONJ
ajis02-1265	287	29	does	do	AUX
ajis02-1265	287	30	leadership	leadership	NOUN
ajis02-1265	287	31	contribute	contribute	VERB
ajis02-1265	287	32	to	to	ADP
ajis02-1265	287	33	the	the	DET
ajis02-1265	287	34	success	success	NOUN
ajis02-1265	287	35	and	and	CCONJ
ajis02-1265	287	36	sustainability	sustainability	NOUN
ajis02-1265	287	37	of	of	ADP
ajis02-1265	287	38	bpm	bpm	NOUN
ajis02-1265	287	39	in	in	ADP
ajis02-1265	287	40	the	the	DET
ajis02-1265	287	41	public	public	ADJ
ajis02-1265	287	42	sector	sector	NOUN
ajis02-1265	287	43	?	?	PUNCT
ajis02-1265	287	44	’	'	PUNCT
ajis02-1265	288	1	furthermore	furthermore	ADV
ajis02-1265	288	2	,	,	PUNCT
ajis02-1265	288	3	research	research	NOUN
ajis02-1265	288	4	on	on	ADP
ajis02-1265	288	5	:	:	PUNCT
ajis02-1265	288	6	‘	'	PUNCT
ajis02-1265	288	7	how	how	SCONJ
ajis02-1265	288	8	to	to	PART
ajis02-1265	288	9	build	build	VERB
ajis02-1265	288	10	leadership	leadership	NOUN
ajis02-1265	288	11	capabilities	capability	NOUN
ajis02-1265	288	12	on	on	ADP
ajis02-1265	288	13	process	process	NOUN
ajis02-1265	288	14	-	-	PUNCT
ajis02-1265	288	15	centric	centric	ADJ
ajis02-1265	288	16	innovation	innovation	NOUN
ajis02-1265	288	17	in	in	ADP
ajis02-1265	288	18	public	public	ADJ
ajis02-1265	288	19	sector	sector	NOUN
ajis02-1265	288	20	?	?	PUNCT
ajis02-1265	288	21	’	'	PUNCT
ajis02-1265	288	22	,	,	PUNCT
ajis02-1265	288	23	and	and	CCONJ
ajis02-1265	288	24	‘	'	PUNCT
ajis02-1265	288	25	how	how	SCONJ
ajis02-1265	288	26	to	to	PART
ajis02-1265	288	27	obtain	obtain	VERB
ajis02-1265	288	28	sustained	sustained	ADJ
ajis02-1265	288	29	long	long	ADJ
ajis02-1265	288	30	term	term	NOUN
ajis02-1265	288	31	top	top	ADJ
ajis02-1265	288	32	management	management	NOUN
ajis02-1265	288	33	commitment	commitment	NOUN
ajis02-1265	288	34	for	for	ADP
ajis02-1265	288	35	bpm	bpm	NOUN
ajis02-1265	288	36	in	in	ADP
ajis02-1265	288	37	public	public	ADJ
ajis02-1265	288	38	sector	sector	NOUN
ajis02-1265	288	39	?	?	PUNCT
ajis02-1265	288	40	’	'	PUNCT
ajis02-1265	288	41	is	be	AUX
ajis02-1265	288	42	warranted	warrant	VERB
ajis02-1265	288	43	.	.	PUNCT
ajis02-1265	289	1	5.2	5.2	NUM
ajis02-1265	289	2	communication	communication	NOUN
ajis02-1265	289	3	communication	communication	NOUN
ajis02-1265	289	4	of	of	ADP
ajis02-1265	289	5	bpm	bpm	NOUN
ajis02-1265	289	6	strategies	strategy	NOUN
ajis02-1265	289	7	is	be	AUX
ajis02-1265	289	8	vital	vital	ADJ
ajis02-1265	289	9	to	to	PART
ajis02-1265	289	10	enable	enable	VERB
ajis02-1265	289	11	on	on	ADP
ajis02-1265	289	12	-	-	PUNCT
ajis02-1265	289	13	time	time	NOUN
ajis02-1265	289	14	,	,	PUNCT
ajis02-1265	289	15	clear	clear	ADJ
ajis02-1265	289	16	,	,	PUNCT
ajis02-1265	289	17	and	and	CCONJ
ajis02-1265	289	18	accurate	accurate	ADJ
ajis02-1265	289	19	exchanges	exchange	NOUN
ajis02-1265	289	20	of	of	ADP
ajis02-1265	289	21	relevant	relevant	ADJ
ajis02-1265	289	22	information	information	NOUN
ajis02-1265	289	23	among	among	ADP
ajis02-1265	289	24	stakeholders	stakeholder	NOUN
ajis02-1265	289	25	(	(	PUNCT
ajis02-1265	289	26	chong	chong	PROPN
ajis02-1265	289	27	&	&	CCONJ
ajis02-1265	289	28	rosemann	rosemann	PROPN
ajis02-1265	289	29	,	,	PUNCT
ajis02-1265	289	30	2010	2010	NUM
ajis02-1265	289	31	)	)	PUNCT
ajis02-1265	289	32	.	.	PUNCT
ajis02-1265	290	1	alves	alves	PROPN
ajis02-1265	290	2	et	et	PROPN
ajis02-1265	290	3	al	al	PROPN
ajis02-1265	290	4	.	.	PROPN
ajis02-1265	291	1	(	(	PUNCT
ajis02-1265	291	2	2014	2014	NUM
ajis02-1265	291	3	,	,	PUNCT
ajis02-1265	291	4	p.	p.	NOUN
ajis02-1265	291	5	283	283	NUM
ajis02-1265	291	6	)	)	PUNCT
ajis02-1265	291	7	discussed	discuss	VERB
ajis02-1265	291	8	the	the	DET
ajis02-1265	291	9	need	need	NOUN
ajis02-1265	291	10	for	for	ADP
ajis02-1265	291	11	communication	communication	NOUN
ajis02-1265	291	12	as	as	ADP
ajis02-1265	291	13	a	a	DET
ajis02-1265	291	14	strategy	strategy	NOUN
ajis02-1265	291	15	to	to	PART
ajis02-1265	291	16	overcome	overcome	VERB
ajis02-1265	291	17	resistance	resistance	NOUN
ajis02-1265	291	18	to	to	PART
ajis02-1265	291	19	change	change	VERB
ajis02-1265	291	20	,	,	PUNCT
ajis02-1265	291	21	introduce	introduce	VERB
ajis02-1265	291	22	the	the	DET
ajis02-1265	291	23	bpm	bpm	NOUN
ajis02-1265	291	24	approach	approach	NOUN
ajis02-1265	291	25	,	,	PUNCT
ajis02-1265	291	26	and	and	CCONJ
ajis02-1265	291	27	to	to	PART
ajis02-1265	291	28	communicate	communicate	VERB
ajis02-1265	291	29	the	the	DET
ajis02-1265	291	30	outcomes	outcome	NOUN
ajis02-1265	291	31	and	and	CCONJ
ajis02-1265	291	32	achievements	achievement	NOUN
ajis02-1265	291	33	of	of	ADP
ajis02-1265	291	34	the	the	DET
ajis02-1265	291	35	bpm	bpm	NOUN
ajis02-1265	291	36	project	project	NOUN
ajis02-1265	291	37	.	.	PUNCT
ajis02-1265	292	1	the	the	DET
ajis02-1265	292	2	impact	impact	NOUN
ajis02-1265	292	3	and	and	CCONJ
ajis02-1265	292	4	effectiveness	effectiveness	NOUN
ajis02-1265	292	5	of	of	ADP
ajis02-1265	292	6	communication	communication	NOUN
ajis02-1265	292	7	on	on	ADP
ajis02-1265	292	8	bpm	bpm	NOUN
ajis02-1265	292	9	project	project	NOUN
ajis02-1265	292	10	success	success	NOUN
ajis02-1265	292	11	has	have	AUX
ajis02-1265	292	12	been	be	AUX
ajis02-1265	292	13	widely	widely	ADV
ajis02-1265	292	14	acknowledged	acknowledge	VERB
ajis02-1265	292	15	(	(	PUNCT
ajis02-1265	292	16	alves	alves	PROPN
ajis02-1265	292	17	et	et	PROPN
ajis02-1265	292	18	al	al	PROPN
ajis02-1265	292	19	.	.	PROPN
ajis02-1265	292	20	,	,	PUNCT
ajis02-1265	292	21	2014	2014	NUM
ajis02-1265	292	22	;	;	PUNCT
ajis02-1265	292	23	borman	borman	PROPN
ajis02-1265	292	24	&	&	CCONJ
ajis02-1265	292	25	janssen	janssen	PROPN
ajis02-1265	292	26	,	,	PUNCT
ajis02-1265	292	27	2012	2012	NUM
ajis02-1265	292	28	;	;	PUNCT
ajis02-1265	292	29	kwamena	kwamena	PROPN
ajis02-1265	292	30	,	,	PUNCT
ajis02-1265	292	31	2012	2012	NUM
ajis02-1265	292	32	;	;	PUNCT
ajis02-1265	292	33	marilu	marilu	PROPN
ajis02-1265	292	34	,	,	PUNCT
ajis02-1265	292	35	australasian	australasian	ADJ
ajis02-1265	292	36	journal	journal	NOUN
ajis02-1265	292	37	of	of	ADP
ajis02-1265	292	38	information	information	NOUN
ajis02-1265	292	39	systems	system	NOUN
ajis02-1265	292	40	syed	sye	VERB
ajis02-1265	292	41	,	,	PUNCT
ajis02-1265	292	42	bandara	bandara	PROPN
ajis02-1265	292	43	,	,	PUNCT
ajis02-1265	292	44	french	french	PROPN
ajis02-1265	292	45	&	&	CCONJ
ajis02-1265	292	46	stewart	stewart	PROPN
ajis02-1265	292	47	2018	2018	NUM
ajis02-1265	292	48	,	,	PUNCT
ajis02-1265	292	49	vol	vol	NOUN
ajis02-1265	292	50	22	22	NUM
ajis02-1265	292	51	,	,	PUNCT
ajis02-1265	292	52	research	research	NOUN
ajis02-1265	292	53	article	article	NOUN
ajis02-1265	292	54	csf	csf	ADJ
ajis02-1265	292	55	of	of	ADP
ajis02-1265	292	56	bpm	bpm	NOUN
ajis02-1265	292	57	in	in	ADP
ajis02-1265	292	58	public	public	ADJ
ajis02-1265	292	59	sector	sector	NOUN
ajis02-1265	292	60	18	18	NUM
ajis02-1265	292	61	2012	2012	NUM
ajis02-1265	292	62	;	;	PUNCT
ajis02-1265	292	63	nfuka	nfuka	PROPN
ajis02-1265	292	64	&	&	CCONJ
ajis02-1265	292	65	rusu	rusu	PROPN
ajis02-1265	292	66	,	,	PUNCT
ajis02-1265	292	67	2011	2011	NUM
ajis02-1265	292	68	;	;	PUNCT
ajis02-1265	292	69	ravesteyn	ravesteyn	PROPN
ajis02-1265	292	70	&	&	CCONJ
ajis02-1265	292	71	batenburg	batenburg	PROPN
ajis02-1265	292	72	,	,	PUNCT
ajis02-1265	292	73	2010	2010	NUM
ajis02-1265	292	74	)	)	PUNCT
ajis02-1265	292	75	.	.	PUNCT
ajis02-1265	293	1	studies	study	NOUN
ajis02-1265	293	2	by	by	ADP
ajis02-1265	293	3	heeks	heek	NOUN
ajis02-1265	293	4	(	(	PUNCT
ajis02-1265	293	5	2003	2003	NUM
ajis02-1265	293	6	)	)	PUNCT
ajis02-1265	293	7	and	and	CCONJ
ajis02-1265	293	8	borras	borra	NOUN
ajis02-1265	293	9	(	(	PUNCT
ajis02-1265	293	10	2012	2012	NUM
ajis02-1265	293	11	)	)	PUNCT
ajis02-1265	293	12	emphasised	emphasise	VERB
ajis02-1265	293	13	the	the	DET
ajis02-1265	293	14	provision	provision	NOUN
ajis02-1265	293	15	of	of	ADP
ajis02-1265	293	16	clear	clear	ADJ
ajis02-1265	293	17	bpm	bpm	NOUN
ajis02-1265	293	18	project	project	NOUN
ajis02-1265	293	19	objectives	objective	NOUN
ajis02-1265	293	20	for	for	ADP
ajis02-1265	293	21	effective	effective	ADJ
ajis02-1265	293	22	stakeholder	stakeholder	NOUN
ajis02-1265	293	23	involvement	involvement	NOUN
ajis02-1265	293	24	.	.	PUNCT
ajis02-1265	294	1	hartini	hartini	PROPN
ajis02-1265	294	2	,	,	PUNCT
ajis02-1265	294	3	francis	francis	PROPN
ajis02-1265	294	4	,	,	PUNCT
ajis02-1265	294	5	and	and	CCONJ
ajis02-1265	294	6	zairi	zairi	ADV
ajis02-1265	294	7	(	(	PUNCT
ajis02-1265	294	8	2007	2007	NUM
ajis02-1265	294	9	)	)	PUNCT
ajis02-1265	294	10	posited	posit	VERB
ajis02-1265	294	11	cross	cross	ADJ
ajis02-1265	294	12	-	-	ADJ
ajis02-1265	294	13	functional	functional	ADJ
ajis02-1265	294	14	integration	integration	NOUN
ajis02-1265	294	15	and	and	CCONJ
ajis02-1265	294	16	teamwork	teamwork	NOUN
ajis02-1265	294	17	as	as	ADP
ajis02-1265	294	18	key	key	ADJ
ajis02-1265	294	19	determinants	determinant	NOUN
ajis02-1265	294	20	of	of	ADP
ajis02-1265	294	21	communication	communication	NOUN
ajis02-1265	294	22	.	.	PUNCT
ajis02-1265	295	1	meier	meier	PROPN
ajis02-1265	295	2	,	,	PUNCT
ajis02-1265	295	3	ben	ben	PROPN
ajis02-1265	295	4	,	,	PUNCT
ajis02-1265	295	5	and	and	CCONJ
ajis02-1265	295	6	schuppan	schuppan	NOUN
ajis02-1265	295	7	(	(	PUNCT
ajis02-1265	295	8	2013	2013	NUM
ajis02-1265	295	9	)	)	PUNCT
ajis02-1265	295	10	advocated	advocate	VERB
ajis02-1265	295	11	the	the	DET
ajis02-1265	295	12	quality	quality	NOUN
ajis02-1265	295	13	and	and	CCONJ
ajis02-1265	295	14	sufficiency	sufficiency	NOUN
ajis02-1265	295	15	of	of	ADP
ajis02-1265	295	16	information	information	NOUN
ajis02-1265	295	17	for	for	ADP
ajis02-1265	295	18	controlling	control	VERB
ajis02-1265	295	19	and	and	CCONJ
ajis02-1265	295	20	enforcing	enforce	VERB
ajis02-1265	295	21	itgovernance	itgovernance	NOUN
ajis02-1265	295	22	policies	policy	NOUN
ajis02-1265	295	23	.	.	PUNCT
ajis02-1265	296	1	it	it	PRON
ajis02-1265	296	2	is	be	AUX
ajis02-1265	296	3	noted	note	VERB
ajis02-1265	296	4	that	that	SCONJ
ajis02-1265	296	5	the	the	DET
ajis02-1265	296	6	communication	communication	NOUN
ajis02-1265	296	7	strategy	strategy	NOUN
ajis02-1265	296	8	for	for	ADP
ajis02-1265	296	9	bpm	bpm	NOUN
ajis02-1265	296	10	can	can	AUX
ajis02-1265	296	11	be	be	AUX
ajis02-1265	296	12	effectively	effectively	ADV
ajis02-1265	296	13	used	use	VERB
ajis02-1265	296	14	for	for	ADP
ajis02-1265	296	15	team	team	NOUN
ajis02-1265	296	16	collaboration	collaboration	NOUN
ajis02-1265	296	17	and	and	CCONJ
ajis02-1265	296	18	coordination	coordination	NOUN
ajis02-1265	296	19	as	as	ADV
ajis02-1265	296	20	well	well	ADV
ajis02-1265	296	21	as	as	ADP
ajis02-1265	296	22	for	for	ADP
ajis02-1265	296	23	stakeholders	stakeholder	NOUN
ajis02-1265	296	24	engaged	engage	VERB
ajis02-1265	296	25	with	with	ADP
ajis02-1265	296	26	the	the	DET
ajis02-1265	296	27	project	project	NOUN
ajis02-1265	296	28	.	.	PUNCT
ajis02-1265	297	1	communication	communication	NOUN
ajis02-1265	297	2	for	for	ADP
ajis02-1265	297	3	collaboration	collaboration	NOUN
ajis02-1265	297	4	and	and	CCONJ
ajis02-1265	297	5	coordination	coordination	NOUN
ajis02-1265	297	6	is	be	AUX
ajis02-1265	297	7	also	also	ADV
ajis02-1265	297	8	referred	refer	VERB
ajis02-1265	297	9	to	to	ADP
ajis02-1265	297	10	as	as	ADP
ajis02-1265	297	11	an	an	DET
ajis02-1265	297	12	important	important	ADJ
ajis02-1265	297	13	technique	technique	NOUN
ajis02-1265	297	14	to	to	PART
ajis02-1265	297	15	handle	handle	VERB
ajis02-1265	297	16	resistance	resistance	NOUN
ajis02-1265	297	17	to	to	PART
ajis02-1265	297	18	change	change	VERB
ajis02-1265	297	19	.	.	PUNCT
ajis02-1265	298	1	the	the	DET
ajis02-1265	298	2	sub	sub	NOUN
ajis02-1265	298	3	-	-	NOUN
ajis02-1265	298	4	factors	factor	NOUN
ajis02-1265	298	5	that	that	PRON
ajis02-1265	298	6	seem	seem	VERB
ajis02-1265	298	7	to	to	PART
ajis02-1265	298	8	further	far	ADV
ajis02-1265	298	9	describe	describe	VERB
ajis02-1265	298	10	communication	communication	NOUN
ajis02-1265	298	11	(	(	PUNCT
ajis02-1265	298	12	as	as	ADP
ajis02-1265	298	13	a	a	DET
ajis02-1265	298	14	csf	csf	NOUN
ajis02-1265	298	15	of	of	ADP
ajis02-1265	298	16	bpm	bpm	NOUN
ajis02-1265	298	17	)	)	PUNCT
ajis02-1265	298	18	are	be	AUX
ajis02-1265	298	19	documented	document	VERB
ajis02-1265	298	20	in	in	ADP
ajis02-1265	298	21	table	table	NOUN
ajis02-1265	298	22	8	8	NUM
ajis02-1265	298	23	.	.	PUNCT
ajis02-1265	299	1	(	(	PUNCT
ajis02-1265	299	2	*	*	PUNCT
ajis02-1265	299	3	)	)	PUNCT
ajis02-1265	299	4	represents	represent	VERB
ajis02-1265	299	5	developing	develop	VERB
ajis02-1265	299	6	countries	country	NOUN
ajis02-1265	299	7	te	te	PART
ajis02-1265	299	8	am	be	AUX
ajis02-1265	299	9	c	c	NOUN
ajis02-1265	299	10	ol	ol	PROPN
ajis02-1265	299	11	la	la	PROPN
ajis02-1265	299	12	bo	bo	PROPN
ajis02-1265	299	13	ra	ra	PROPN
ajis02-1265	299	14	tio	tio	PROPN
ajis02-1265	299	15	n	n	X
ajis02-1265	299	16	te	te	VERB
ajis02-1265	299	17	am	be	AUX
ajis02-1265	299	18	c	c	NOUN
ajis02-1265	299	19	oo	oo	INTJ
ajis02-1265	299	20	rd	rd	PROPN
ajis02-1265	299	21	in	in	ADV
ajis02-1265	299	22	at	at	ADP
ajis02-1265	299	23	io	io	PROPN
ajis02-1265	300	1	n	n	PRON
ajis02-1265	300	2	q	q	PROPN
ajis02-1265	300	3	ua	ua	PROPN
ajis02-1265	300	4	lit	light	VERB
ajis02-1265	300	5	y	y	PROPN
ajis02-1265	300	6	&	&	CCONJ
ajis02-1265	300	7	s	s	PROPN
ajis02-1265	300	8	uf	uf	PROPN
ajis02-1265	300	9	fi	fi	NOUN
ajis02-1265	300	10	ci	ci	PROPN
ajis02-1265	300	11	en	en	INTJ
ajis02-1265	300	12	cy	cy	PROPN
ajis02-1265	300	13	of	of	ADV
ajis02-1265	300	14	in	in	ADP
ajis02-1265	300	15	fo	fo	ADP
ajis02-1265	300	16	rm	rm	PROPN
ajis02-1265	300	17	at	at	ADP
ajis02-1265	300	18	io	io	PROPN
ajis02-1265	300	19	n	n	ADP
ajis02-1265	300	20	c	c	PROPN
ajis02-1265	300	21	om	om	PROPN
ajis02-1265	300	22	m	m	PROPN
ajis02-1265	300	23	un	un	PROPN
ajis02-1265	300	24	ic	ic	PROPN
ajis02-1265	300	25	at	at	ADP
ajis02-1265	300	26	io	io	PROPN
ajis02-1265	301	1	n	n	ADV
ajis02-1265	301	2	fo	fo	INTJ
ajis02-1265	301	3	r	r	PROPN
ajis02-1265	301	4	st	st	PROPN
ajis02-1265	301	5	ak	ak	PROPN
ajis02-1265	301	6	eh	eh	INTJ
ajis02-1265	301	7	ol	ol	PROPN
ajis02-1265	301	8	de	de	ADP
ajis02-1265	301	9	r	r	PROPN
ajis02-1265	301	10	en	en	PROPN
ajis02-1265	301	11	ga	ga	PROPN
ajis02-1265	301	12	ge	ge	PROPN
ajis02-1265	301	13	m	m	PROPN
ajis02-1265	301	14	en	en	PROPN
ajis02-1265	301	15	t	t	PROPN
ajis02-1265	301	16	d	d	NOUN
ajis02-1265	301	17	is	be	AUX
ajis02-1265	301	18	se	se	X
ajis02-1265	301	19	m	m	VERB
ajis02-1265	301	20	in	in	ADP
ajis02-1265	301	21	at	at	ADP
ajis02-1265	301	22	io	io	PROPN
ajis02-1265	301	23	n	n	ADP
ajis02-1265	301	24	of	of	ADP
ajis02-1265	301	25	b	b	NUM
ajis02-1265	301	26	pm	pm	NOUN
ajis02-1265	301	27	c	c	NOUN
ajis02-1265	301	28	on	on	ADP
ajis02-1265	301	29	ce	ce	PROPN
ajis02-1265	301	30	pt	pt	PROPN
ajis02-1265	301	31	s	s	PROPN
ajis02-1265	301	32	an	an	DET
ajis02-1265	301	33	d	d	NOUN
ajis02-1265	301	34	r	r	NOUN
ajis02-1265	301	35	es	es	NOUN
ajis02-1265	301	36	ul	ul	INTJ
ajis02-1265	301	37	ts	ts	ADP
ajis02-1265	301	38	*	*	PUNCT
ajis02-1265	301	39	alves	alves	PROPN
ajis02-1265	301	40	et	et	PROPN
ajis02-1265	301	41	al	al	PROPN
ajis02-1265	301	42	.	.	PROPN
ajis02-1265	302	1	(	(	PUNCT
ajis02-1265	302	2	2014	2014	NUM
ajis02-1265	302	3	)	)	PUNCT
ajis02-1265	303	1	√	√	PROPN
ajis02-1265	303	2	*	*	PUNCT
ajis02-1265	303	3	hartini	hartini	PROPN
ajis02-1265	303	4	et	et	PROPN
ajis02-1265	303	5	al	al	PROPN
ajis02-1265	303	6	.	.	PROPN
ajis02-1265	304	1	(	(	PUNCT
ajis02-1265	304	2	2007	2007	NUM
ajis02-1265	304	3	)	)	PUNCT
ajis02-1265	304	4	√	√	NOUN
ajis02-1265	305	1	√	√	PROPN
ajis02-1265	305	2	*	*	PUNCT
ajis02-1265	305	3	nfuka	nfuka	PROPN
ajis02-1265	305	4	and	and	CCONJ
ajis02-1265	305	5	rusu	rusu	PROPN
ajis02-1265	305	6	(	(	PUNCT
ajis02-1265	305	7	2011	2011	NUM
ajis02-1265	305	8	)	)	PUNCT
ajis02-1265	305	9	√	√	PROPN
ajis02-1265	306	1	al	al	PROPN
ajis02-1265	306	2	-	-	PUNCT
ajis02-1265	306	3	mashari	mashari	PROPN
ajis02-1265	306	4	and	and	CCONJ
ajis02-1265	306	5	zairi	zairi	ADV
ajis02-1265	306	6	(	(	PUNCT
ajis02-1265	306	7	1999	1999	NUM
ajis02-1265	306	8	)	)	PUNCT
ajis02-1265	306	9	√	√	PROPN
ajis02-1265	306	10	borman	borman	NOUN
ajis02-1265	306	11	and	and	CCONJ
ajis02-1265	306	12	janssen	janssen	PROPN
ajis02-1265	306	13	(	(	PUNCT
ajis02-1265	306	14	2012	2012	NUM
ajis02-1265	306	15	)	)	PUNCT
ajis02-1265	306	16	√	√	NUM
ajis02-1265	307	1	√	√	NUM
ajis02-1265	307	2	√	√	NUM
ajis02-1265	307	3	borras	borra	NOUN
ajis02-1265	307	4	(	(	PUNCT
ajis02-1265	307	5	2012	2012	NUM
ajis02-1265	307	6	)	)	PUNCT
ajis02-1265	307	7	√	√	PROPN
ajis02-1265	307	8	heeks	heek	NOUN
ajis02-1265	307	9	(	(	PUNCT
ajis02-1265	307	10	2003	2003	NUM
ajis02-1265	307	11	)	)	PUNCT
ajis02-1265	307	12	√	√	PROPN
ajis02-1265	308	1	kwamena	kwamena	PROPN
ajis02-1265	308	2	(	(	PUNCT
ajis02-1265	308	3	2012	2012	NUM
ajis02-1265	308	4	)	)	PUNCT
ajis02-1265	308	5	√	√	PROPN
ajis02-1265	308	6	meier	meier	PROPN
ajis02-1265	308	7	,	,	PUNCT
ajis02-1265	308	8	ben	ben	PROPN
ajis02-1265	308	9	,	,	PUNCT
ajis02-1265	308	10	and	and	CCONJ
ajis02-1265	308	11	schuppan	schuppan	NOUN
ajis02-1265	308	12	(	(	PUNCT
ajis02-1265	308	13	2013	2013	NUM
ajis02-1265	308	14	)	)	PUNCT
ajis02-1265	308	15	√	√	NOUN
ajis02-1265	308	16	table	table	NOUN
ajis02-1265	308	17	8	8	NUM
ajis02-1265	308	18	:	:	PUNCT
ajis02-1265	308	19	summary	summary	NOUN
ajis02-1265	308	20	of	of	ADP
ajis02-1265	308	21	communication	communication	NOUN
ajis02-1265	308	22	aspects	aspect	NOUN
ajis02-1265	308	23	in	in	ADP
ajis02-1265	308	24	bpm	bpm	NOUN
ajis02-1265	308	25	the	the	DET
ajis02-1265	308	26	three	three	NUM
ajis02-1265	308	27	articles	article	NOUN
ajis02-1265	308	28	covering	cover	VERB
ajis02-1265	308	29	developing	develop	VERB
ajis02-1265	308	30	countries	country	NOUN
ajis02-1265	308	31	did	do	AUX
ajis02-1265	308	32	not	not	PART
ajis02-1265	308	33	mention	mention	VERB
ajis02-1265	308	34	‘	'	PUNCT
ajis02-1265	308	35	quality	quality	NOUN
ajis02-1265	308	36	and	and	CCONJ
ajis02-1265	308	37	sufficiency	sufficiency	NOUN
ajis02-1265	308	38	of	of	ADP
ajis02-1265	308	39	information	information	NOUN
ajis02-1265	308	40	’	'	PUNCT
ajis02-1265	308	41	,	,	PUNCT
ajis02-1265	308	42	or	or	CCONJ
ajis02-1265	308	43	‘	'	PUNCT
ajis02-1265	308	44	stakeholder	stakeholder	NOUN
ajis02-1265	308	45	engagement	engagement	NOUN
ajis02-1265	308	46	’	'	PUNCT
ajis02-1265	308	47	in	in	ADP
ajis02-1265	308	48	the	the	DET
ajis02-1265	308	49	context	context	NOUN
ajis02-1265	308	50	of	of	ADP
ajis02-1265	308	51	communication	communication	NOUN
ajis02-1265	308	52	.	.	PUNCT
ajis02-1265	309	1	the	the	DET
ajis02-1265	309	2	literature	literature	NOUN
ajis02-1265	309	3	on	on	ADP
ajis02-1265	309	4	developed	develop	VERB
ajis02-1265	309	5	countries	country	NOUN
ajis02-1265	309	6	emphasised	emphasise	VERB
ajis02-1265	309	7	the	the	DET
ajis02-1265	309	8	value	value	NOUN
ajis02-1265	309	9	of	of	ADP
ajis02-1265	309	10	communication	communication	NOUN
ajis02-1265	309	11	for	for	ADP
ajis02-1265	309	12	better	well	ADJ
ajis02-1265	309	13	stakeholder	stakeholder	NOUN
ajis02-1265	309	14	engagement	engagement	NOUN
ajis02-1265	309	15	.	.	PUNCT
ajis02-1265	310	1	these	these	DET
ajis02-1265	310	2	differences	difference	NOUN
ajis02-1265	310	3	may	may	AUX
ajis02-1265	310	4	be	be	AUX
ajis02-1265	310	5	attributed	attribute	VERB
ajis02-1265	310	6	to	to	ADP
ajis02-1265	310	7	the	the	DET
ajis02-1265	310	8	different	different	ADJ
ajis02-1265	310	9	socio	socio	NOUN
ajis02-1265	310	10	-	-	PUNCT
ajis02-1265	310	11	cultural	cultural	ADJ
ajis02-1265	310	12	issues	issue	NOUN
ajis02-1265	310	13	(	(	PUNCT
ajis02-1265	310	14	chen	chen	PROPN
ajis02-1265	310	15	et	et	PROPN
ajis02-1265	310	16	al	al	PROPN
ajis02-1265	310	17	.	.	PROPN
ajis02-1265	310	18	,	,	PUNCT
ajis02-1265	310	19	2006	2006	NUM
ajis02-1265	310	20	)	)	PUNCT
ajis02-1265	310	21	between	between	ADP
ajis02-1265	310	22	the	the	DET
ajis02-1265	310	23	two	two	NUM
ajis02-1265	310	24	groups	group	NOUN
ajis02-1265	310	25	.	.	PUNCT
ajis02-1265	311	1	despite	despite	SCONJ
ajis02-1265	311	2	many	many	ADJ
ajis02-1265	311	3	discussions	discussion	NOUN
ajis02-1265	311	4	(	(	PUNCT
ajis02-1265	311	5	30	30	NUM
ajis02-1265	311	6	+	+	NUM
ajis02-1265	311	7	coding	code	VERB
ajis02-1265	311	8	references	reference	NOUN
ajis02-1265	311	9	,	,	PUNCT
ajis02-1265	311	10	as	as	SCONJ
ajis02-1265	311	11	shown	show	VERB
ajis02-1265	311	12	in	in	ADP
ajis02-1265	311	13	table	table	NOUN
ajis02-1265	311	14	6	6	NUM
ajis02-1265	311	15	)	)	PUNCT
ajis02-1265	311	16	indicating	indicate	VERB
ajis02-1265	311	17	the	the	DET
ajis02-1265	311	18	importance	importance	NOUN
ajis02-1265	311	19	of	of	ADP
ajis02-1265	311	20	communication	communication	NOUN
ajis02-1265	311	21	for	for	ADP
ajis02-1265	311	22	bpm	bpm	NOUN
ajis02-1265	311	23	success	success	NOUN
ajis02-1265	311	24	,	,	PUNCT
ajis02-1265	311	25	important	important	ADJ
ajis02-1265	311	26	details	detail	NOUN
ajis02-1265	311	27	such	such	ADJ
ajis02-1265	311	28	as	as	ADP
ajis02-1265	311	29	‘	'	PUNCT
ajis02-1265	311	30	what	what	PRON
ajis02-1265	311	31	are	be	AUX
ajis02-1265	311	32	the	the	DET
ajis02-1265	311	33	essential	essential	ADJ
ajis02-1265	311	34	elements	element	NOUN
ajis02-1265	311	35	of	of	ADP
ajis02-1265	311	36	a	a	DET
ajis02-1265	311	37	public	public	ADJ
ajis02-1265	311	38	sector	sector	NOUN
ajis02-1265	311	39	bpm	bpm	NOUN
ajis02-1265	311	40	communication	communication	NOUN
ajis02-1265	311	41	plan	plan	NOUN
ajis02-1265	311	42	’	'	PUNCT
ajis02-1265	311	43	are	be	AUX
ajis02-1265	311	44	scarce	scarce	ADJ
ajis02-1265	311	45	.	.	PUNCT
ajis02-1265	312	1	the	the	DET
ajis02-1265	312	2	importance	importance	NOUN
ajis02-1265	312	3	of	of	ADP
ajis02-1265	312	4	communication	communication	NOUN
ajis02-1265	312	5	for	for	ADP
ajis02-1265	312	6	effective	effective	ADJ
ajis02-1265	312	7	stakeholder	stakeholder	NOUN
ajis02-1265	312	8	engagement	engagement	NOUN
ajis02-1265	312	9	in	in	ADP
ajis02-1265	312	10	public	public	ADJ
ajis02-1265	312	11	sector	sector	NOUN
ajis02-1265	312	12	bpm	bpm	NOUN
ajis02-1265	312	13	efforts	effort	NOUN
ajis02-1265	312	14	,	,	PUNCT
ajis02-1265	312	15	though	though	SCONJ
ajis02-1265	312	16	mentioned	mention	VERB
ajis02-1265	312	17	widely	widely	ADV
ajis02-1265	312	18	,	,	PUNCT
ajis02-1265	312	19	could	could	AUX
ajis02-1265	312	20	be	be	AUX
ajis02-1265	312	21	further	far	ADV
ajis02-1265	312	22	studied	study	VERB
ajis02-1265	312	23	–	–	PUNCT
ajis02-1265	312	24	especially	especially	ADV
ajis02-1265	312	25	within	within	ADP
ajis02-1265	312	26	the	the	DET
ajis02-1265	312	27	developing	develop	VERB
ajis02-1265	312	28	country	country	NOUN
ajis02-1265	312	29	context	context	NOUN
ajis02-1265	312	30	,	,	PUNCT
ajis02-1265	312	31	where	where	SCONJ
ajis02-1265	312	32	“	"	PUNCT
ajis02-1265	312	33	bpm	bpm	NOUN
ajis02-1265	312	34	stakeholders	stakeholder	NOUN
ajis02-1265	312	35	”	"	PUNCT
ajis02-1265	312	36	,	,	PUNCT
ajis02-1265	312	37	including	include	VERB
ajis02-1265	312	38	the	the	DET
ajis02-1265	312	39	non	non	ADJ
ajis02-1265	312	40	-	-	ADJ
ajis02-1265	312	41	traditional	traditional	ADJ
ajis02-1265	312	42	stakeholder	stakeholder	NOUN
ajis02-1265	312	43	groups	group	NOUN
ajis02-1265	312	44	(	(	PUNCT
ajis02-1265	312	45	such	such	ADJ
ajis02-1265	312	46	as	as	ADP
ajis02-1265	312	47	the	the	DET
ajis02-1265	312	48	various	various	ADJ
ajis02-1265	312	49	social	social	ADJ
ajis02-1265	312	50	networks	network	NOUN
ajis02-1265	312	51	that	that	PRON
ajis02-1265	312	52	have	have	VERB
ajis02-1265	312	53	the	the	DET
ajis02-1265	312	54	capacity	capacity	NOUN
ajis02-1265	312	55	to	to	PART
ajis02-1265	312	56	make	make	VERB
ajis02-1265	312	57	a	a	DET
ajis02-1265	312	58	difference	difference	NOUN
ajis02-1265	312	59	)	)	PUNCT
ajis02-1265	312	60	,	,	PUNCT
ajis02-1265	312	61	need	need	VERB
ajis02-1265	312	62	to	to	PART
ajis02-1265	312	63	be	be	AUX
ajis02-1265	312	64	better	well	ADV
ajis02-1265	312	65	understood	understand	VERB
ajis02-1265	312	66	to	to	PART
ajis02-1265	312	67	design	design	VERB
ajis02-1265	312	68	and	and	CCONJ
ajis02-1265	312	69	test	test	VERB
ajis02-1265	312	70	innovative	innovative	ADJ
ajis02-1265	312	71	engagement	engagement	NOUN
ajis02-1265	312	72	techniques	technique	NOUN
ajis02-1265	312	73	.	.	PUNCT
ajis02-1265	313	1	hence	hence	ADV
ajis02-1265	313	2	,	,	PUNCT
ajis02-1265	313	3	research	research	NOUN
ajis02-1265	313	4	is	be	AUX
ajis02-1265	313	5	warranted	warrant	VERB
ajis02-1265	313	6	on	on	ADP
ajis02-1265	313	7	‘	'	PUNCT
ajis02-1265	313	8	who	who	PRON
ajis02-1265	313	9	are	be	AUX
ajis02-1265	313	10	public	public	ADJ
ajis02-1265	313	11	sector	sector	NOUN
ajis02-1265	313	12	bpm	bpm	NOUN
ajis02-1265	313	13	stakeholders	stakeholder	NOUN
ajis02-1265	313	14	and	and	CCONJ
ajis02-1265	313	15	what	what	PRON
ajis02-1265	313	16	are	be	AUX
ajis02-1265	313	17	their	their	PRON
ajis02-1265	313	18	potential	potential	ADJ
ajis02-1265	313	19	impacts	impact	NOUN
ajis02-1265	313	20	on	on	ADP
ajis02-1265	313	21	bpm	bpm	NOUN
ajis02-1265	313	22	efforts	effort	NOUN
ajis02-1265	313	23	?	?	PUNCT
ajis02-1265	313	24	’	'	PUNCT
ajis02-1265	314	1	australasian	australasian	ADJ
ajis02-1265	314	2	journal	journal	NOUN
ajis02-1265	314	3	of	of	ADP
ajis02-1265	314	4	information	information	NOUN
ajis02-1265	314	5	systems	system	NOUN
ajis02-1265	314	6	syed	sye	VERB
ajis02-1265	314	7	,	,	PUNCT
ajis02-1265	314	8	bandara	bandara	PROPN
ajis02-1265	314	9	,	,	PUNCT
ajis02-1265	314	10	french	french	PROPN
ajis02-1265	314	11	&	&	CCONJ
ajis02-1265	314	12	stewart	stewart	PROPN
ajis02-1265	314	13	2018	2018	NUM
ajis02-1265	314	14	,	,	PUNCT
ajis02-1265	314	15	vol	vol	NOUN
ajis02-1265	314	16	22	22	NUM
ajis02-1265	314	17	,	,	PUNCT
ajis02-1265	314	18	research	research	NOUN
ajis02-1265	314	19	article	article	NOUN
ajis02-1265	314	20	csf	csf	ADJ
ajis02-1265	314	21	of	of	ADP
ajis02-1265	314	22	bpm	bpm	NOUN
ajis02-1265	314	23	in	in	ADP
ajis02-1265	314	24	public	public	ADJ
ajis02-1265	314	25	sector	sector	NOUN
ajis02-1265	314	26	19	19	NUM
ajis02-1265	314	27	5.3	5.3	NUM
ajis02-1265	314	28	preparedness	preparedness	NOUN
ajis02-1265	314	29	for	for	ADP
ajis02-1265	314	30	organisational	organisational	ADJ
ajis02-1265	314	31	change	change	NOUN
ajis02-1265	314	32	sound	sound	NOUN
ajis02-1265	314	33	change	change	NOUN
ajis02-1265	314	34	management	management	NOUN
ajis02-1265	314	35	practices	practice	NOUN
ajis02-1265	314	36	are	be	AUX
ajis02-1265	314	37	important	important	ADJ
ajis02-1265	314	38	to	to	PART
ajis02-1265	314	39	effectively	effectively	ADV
ajis02-1265	314	40	prepare	prepare	VERB
ajis02-1265	314	41	and	and	CCONJ
ajis02-1265	314	42	overcome	overcome	VERB
ajis02-1265	314	43	the	the	DET
ajis02-1265	314	44	potential	potential	ADJ
ajis02-1265	314	45	impact	impact	NOUN
ajis02-1265	314	46	of	of	ADP
ajis02-1265	314	47	changes	change	NOUN
ajis02-1265	314	48	(	(	PUNCT
ajis02-1265	314	49	coming	come	VERB
ajis02-1265	314	50	from	from	ADP
ajis02-1265	314	51	internal	internal	ADJ
ajis02-1265	314	52	and	and	CCONJ
ajis02-1265	314	53	external	external	ADJ
ajis02-1265	314	54	environments	environment	NOUN
ajis02-1265	314	55	)	)	PUNCT
ajis02-1265	314	56	on	on	ADP
ajis02-1265	314	57	people	people	NOUN
ajis02-1265	314	58	and	and	CCONJ
ajis02-1265	314	59	processes	process	NOUN
ajis02-1265	314	60	.	.	PUNCT
ajis02-1265	315	1	mcadam	mcadam	PROPN
ajis02-1265	315	2	and	and	CCONJ
ajis02-1265	315	3	donaghy	donaghy	PROPN
ajis02-1265	315	4	(	(	PUNCT
ajis02-1265	315	5	1999	1999	NUM
ajis02-1265	315	6	)	)	PUNCT
ajis02-1265	315	7	recognised	recognise	VERB
ajis02-1265	315	8	rigid	rigid	ADJ
ajis02-1265	315	9	structures	structure	NOUN
ajis02-1265	315	10	in	in	ADP
ajis02-1265	315	11	government	government	NOUN
ajis02-1265	315	12	organisations	organisation	NOUN
ajis02-1265	315	13	as	as	ADP
ajis02-1265	315	14	the	the	DET
ajis02-1265	315	15	main	main	ADJ
ajis02-1265	315	16	hindrance	hindrance	NOUN
ajis02-1265	315	17	for	for	ADP
ajis02-1265	315	18	bpm	bpm	NOUN
ajis02-1265	315	19	related	relate	VERB
ajis02-1265	315	20	change	change	NOUN
ajis02-1265	315	21	.	.	PUNCT
ajis02-1265	316	1	hartini	hartini	PROPN
ajis02-1265	316	2	et	et	PROPN
ajis02-1265	316	3	al	al	PROPN
ajis02-1265	316	4	.	.	PROPN
ajis02-1265	317	1	(	(	PUNCT
ajis02-1265	317	2	2007	2007	NUM
ajis02-1265	317	3	)	)	PUNCT
ajis02-1265	317	4	construes	construe	VERB
ajis02-1265	317	5	change	change	NOUN
ajis02-1265	317	6	management	management	NOUN
ajis02-1265	317	7	as	as	ADP
ajis02-1265	317	8	a	a	DET
ajis02-1265	317	9	strategy	strategy	NOUN
ajis02-1265	317	10	to	to	PART
ajis02-1265	317	11	manage	manage	VERB
ajis02-1265	317	12	the	the	DET
ajis02-1265	317	13	potential	potential	ADJ
ajis02-1265	317	14	impact	impact	NOUN
ajis02-1265	317	15	and	and	CCONJ
ajis02-1265	317	16	people	people	NOUN
ajis02-1265	317	17	acceptance	acceptance	VERB
ajis02-1265	317	18	to	to	PART
ajis02-1265	317	19	implement	implement	VERB
ajis02-1265	317	20	change	change	NOUN
ajis02-1265	317	21	.	.	PUNCT
ajis02-1265	318	1	kennedy	kennedy	PROPN
ajis02-1265	318	2	et	et	PROPN
ajis02-1265	318	3	al	al	PROPN
ajis02-1265	318	4	.	.	PROPN
ajis02-1265	319	1	(	(	PUNCT
ajis02-1265	319	2	2012	2012	NUM
ajis02-1265	319	3	)	)	PUNCT
ajis02-1265	319	4	linked	link	VERB
ajis02-1265	319	5	the	the	DET
ajis02-1265	319	6	causes	cause	NOUN
ajis02-1265	319	7	of	of	ADP
ajis02-1265	319	8	change	change	NOUN
ajis02-1265	319	9	with	with	ADP
ajis02-1265	319	10	resource	resource	NOUN
ajis02-1265	319	11	challenges	challenge	NOUN
ajis02-1265	319	12	.	.	PUNCT
ajis02-1265	320	1	alves	alves	PROPN
ajis02-1265	320	2	et	et	PROPN
ajis02-1265	320	3	al	al	PROPN
ajis02-1265	320	4	.	.	PROPN
ajis02-1265	321	1	(	(	PUNCT
ajis02-1265	321	2	2014	2014	NUM
ajis02-1265	321	3	)	)	PUNCT
ajis02-1265	321	4	posited	posit	VERB
ajis02-1265	321	5	that	that	SCONJ
ajis02-1265	321	6	bpm	bpm	NOUN
ajis02-1265	321	7	activities	activity	NOUN
ajis02-1265	321	8	performed	perform	VERB
ajis02-1265	321	9	in	in	ADP
ajis02-1265	321	10	parallel	parallel	NOUN
ajis02-1265	321	11	with	with	ADP
ajis02-1265	321	12	routine	routine	ADJ
ajis02-1265	321	13	work	work	NOUN
ajis02-1265	321	14	can	can	AUX
ajis02-1265	321	15	lead	lead	VERB
ajis02-1265	321	16	to	to	ADP
ajis02-1265	321	17	resistance	resistance	NOUN
ajis02-1265	321	18	in	in	ADP
ajis02-1265	321	19	the	the	DET
ajis02-1265	321	20	public	public	ADJ
ajis02-1265	321	21	sector	sector	NOUN
ajis02-1265	321	22	.	.	PUNCT
ajis02-1265	322	1	kwamena	kwamena	PROPN
ajis02-1265	322	2	(	(	PUNCT
ajis02-1265	322	3	2012	2012	NUM
ajis02-1265	322	4	)	)	PUNCT
ajis02-1265	322	5	argued	argue	VERB
ajis02-1265	322	6	that	that	SCONJ
ajis02-1265	322	7	the	the	DET
ajis02-1265	322	8	ability	ability	NOUN
ajis02-1265	322	9	to	to	PART
ajis02-1265	322	10	adopt	adopt	VERB
ajis02-1265	322	11	rapid	rapid	ADJ
ajis02-1265	322	12	technological	technological	ADJ
ajis02-1265	322	13	change	change	NOUN
ajis02-1265	322	14	is	be	AUX
ajis02-1265	322	15	restricted	restrict	VERB
ajis02-1265	322	16	by	by	ADP
ajis02-1265	322	17	the	the	DET
ajis02-1265	322	18	manner	manner	NOUN
ajis02-1265	322	19	in	in	ADP
ajis02-1265	322	20	which	which	PRON
ajis02-1265	322	21	public	public	ADJ
ajis02-1265	322	22	administrators	administrator	NOUN
ajis02-1265	322	23	function	function	VERB
ajis02-1265	322	24	.	.	PUNCT
ajis02-1265	323	1	meier	meier	PROPN
ajis02-1265	323	2	et	et	PROPN
ajis02-1265	323	3	al	al	PROPN
ajis02-1265	323	4	.	.	PROPN
ajis02-1265	324	1	(	(	PUNCT
ajis02-1265	324	2	2013	2013	NUM
ajis02-1265	324	3	)	)	PUNCT
ajis02-1265	324	4	reported	report	VERB
ajis02-1265	324	5	positive	positive	ADJ
ajis02-1265	324	6	association	association	NOUN
ajis02-1265	324	7	between	between	ADP
ajis02-1265	324	8	social	social	ADJ
ajis02-1265	324	9	influences	influence	NOUN
ajis02-1265	324	10	and	and	CCONJ
ajis02-1265	324	11	change	change	VERB
ajis02-1265	324	12	where	where	SCONJ
ajis02-1265	324	13	staff	staff	NOUN
ajis02-1265	324	14	were	be	AUX
ajis02-1265	324	15	amenable	amenable	ADJ
ajis02-1265	324	16	to	to	PART
ajis02-1265	324	17	change	change	VERB
ajis02-1265	324	18	when	when	SCONJ
ajis02-1265	324	19	the	the	DET
ajis02-1265	324	20	initiative	initiative	NOUN
ajis02-1265	324	21	was	be	AUX
ajis02-1265	324	22	supported	support	VERB
ajis02-1265	324	23	by	by	ADP
ajis02-1265	324	24	managers	manager	NOUN
ajis02-1265	324	25	and	and	CCONJ
ajis02-1265	324	26	colleagues	colleague	NOUN
ajis02-1265	324	27	.	.	PUNCT
ajis02-1265	325	1	a	a	DET
ajis02-1265	325	2	few	few	ADJ
ajis02-1265	325	3	studies	study	NOUN
ajis02-1265	325	4	discussed	discuss	VERB
ajis02-1265	325	5	the	the	DET
ajis02-1265	325	6	use	use	NOUN
ajis02-1265	325	7	of	of	ADP
ajis02-1265	325	8	rewards	reward	NOUN
ajis02-1265	325	9	and	and	CCONJ
ajis02-1265	325	10	benefits	benefit	NOUN
ajis02-1265	325	11	(	(	PUNCT
ajis02-1265	325	12	heeks	heek	NOUN
ajis02-1265	325	13	,	,	PUNCT
ajis02-1265	325	14	2003	2003	NUM
ajis02-1265	325	15	)	)	PUNCT
ajis02-1265	325	16	and	and	CCONJ
ajis02-1265	325	17	staff	staff	NOUN
ajis02-1265	325	18	involvement	involvement	NOUN
ajis02-1265	325	19	to	to	PART
ajis02-1265	325	20	handle	handle	VERB
ajis02-1265	325	21	resistance	resistance	NOUN
ajis02-1265	325	22	to	to	PART
ajis02-1265	325	23	change	change	VERB
ajis02-1265	325	24	in	in	ADP
ajis02-1265	325	25	public	public	ADJ
ajis02-1265	325	26	organisations	organisation	NOUN
ajis02-1265	325	27	(	(	PUNCT
ajis02-1265	325	28	alghamdi	alghamdi	NOUN
ajis02-1265	325	29	et	et	PROPN
ajis02-1265	325	30	al	al	PROPN
ajis02-1265	325	31	.	.	PROPN
ajis02-1265	325	32	,	,	PUNCT
ajis02-1265	325	33	2014	2014	NUM
ajis02-1265	325	34	)	)	PUNCT
ajis02-1265	325	35	.	.	PUNCT
ajis02-1265	326	1	training	training	NOUN
ajis02-1265	326	2	and	and	CCONJ
ajis02-1265	326	3	development	development	NOUN
ajis02-1265	326	4	programs	program	NOUN
ajis02-1265	326	5	to	to	PART
ajis02-1265	326	6	build	build	VERB
ajis02-1265	326	7	team	team	NOUN
ajis02-1265	326	8	skills	skill	NOUN
ajis02-1265	326	9	were	be	AUX
ajis02-1265	326	10	advocated	advocate	VERB
ajis02-1265	326	11	by	by	ADP
ajis02-1265	326	12	jurisch	jurisch	PROPN
ajis02-1265	326	13	,	,	PUNCT
ajis02-1265	326	14	ikas	ikas	NOUN
ajis02-1265	326	15	,	,	PUNCT
ajis02-1265	326	16	palka	palka	PROPN
ajis02-1265	326	17	,	,	PUNCT
ajis02-1265	326	18	wolf	wolf	PROPN
ajis02-1265	326	19	,	,	PUNCT
ajis02-1265	326	20	and	and	CCONJ
ajis02-1265	326	21	krcmar	krcmar	NOUN
ajis02-1265	326	22	(	(	PUNCT
ajis02-1265	326	23	2012	2012	NUM
ajis02-1265	326	24	)	)	PUNCT
ajis02-1265	326	25	,	,	PUNCT
ajis02-1265	326	26	whereas	whereas	SCONJ
ajis02-1265	326	27	the	the	DET
ajis02-1265	326	28	development	development	NOUN
ajis02-1265	326	29	of	of	ADP
ajis02-1265	326	30	internal	internal	ADJ
ajis02-1265	326	31	and	and	CCONJ
ajis02-1265	326	32	external	external	ADJ
ajis02-1265	326	33	communication	communication	NOUN
ajis02-1265	326	34	strategies	strategy	NOUN
ajis02-1265	326	35	was	be	AUX
ajis02-1265	326	36	emphasised	emphasise	VERB
ajis02-1265	326	37	by	by	ADP
ajis02-1265	326	38	alves	alves	PROPN
ajis02-1265	326	39	et	et	PROPN
ajis02-1265	326	40	al	al	PROPN
ajis02-1265	326	41	.	.	PROPN
ajis02-1265	327	1	(	(	PUNCT
ajis02-1265	327	2	2014	2014	NUM
ajis02-1265	327	3	)	)	PUNCT
ajis02-1265	327	4	.	.	PUNCT
ajis02-1265	328	1	table	table	NOUN
ajis02-1265	328	2	9	9	NUM
ajis02-1265	328	3	depicts	depict	VERB
ajis02-1265	328	4	the	the	DET
ajis02-1265	328	5	change	change	NOUN
ajis02-1265	328	6	management	management	NOUN
ajis02-1265	328	7	sub	sub	NOUN
ajis02-1265	328	8	-	-	NOUN
ajis02-1265	328	9	factors	factor	NOUN
ajis02-1265	328	10	as	as	SCONJ
ajis02-1265	328	11	discussed	discuss	VERB
ajis02-1265	328	12	in	in	ADP
ajis02-1265	328	13	the	the	DET
ajis02-1265	328	14	literature	literature	NOUN
ajis02-1265	328	15	.	.	PUNCT
ajis02-1265	329	1	(	(	PUNCT
ajis02-1265	329	2	*	*	PUNCT
ajis02-1265	329	3	)	)	PUNCT
ajis02-1265	329	4	represents	represent	VERB
ajis02-1265	329	5	developing	develop	VERB
ajis02-1265	329	6	countries	country	NOUN
ajis02-1265	329	7	m	m	VERB
ajis02-1265	329	8	an	an	DET
ajis02-1265	329	9	ag	ag	PROPN
ajis02-1265	329	10	em	em	PRON
ajis02-1265	329	11	en	en	INTJ
ajis02-1265	329	12	t	t	X
ajis02-1265	329	13	o	o	X
ajis02-1265	329	14	f	f	X
ajis02-1265	329	15	po	po	X
ajis02-1265	329	16	te	te	PROPN
ajis02-1265	329	17	nt	not	PART
ajis02-1265	329	18	ia	ia	PROPN
ajis02-1265	330	1	l	l	NOUN
ajis02-1265	331	1	i	i	PRON
ajis02-1265	331	2	m	m	VERB
ajis02-1265	331	3	pa	pa	PROPN
ajis02-1265	331	4	ct	ct	NUM
ajis02-1265	331	5	of	of	ADP
ajis02-1265	331	6	c	c	PROPN
ajis02-1265	331	7	ha	ha	INTJ
ajis02-1265	331	8	ng	ng	PROPN
ajis02-1265	331	9	e	e	PROPN
ajis02-1265	331	10	st	st	PROPN
ajis02-1265	331	11	af	af	PROPN
ajis02-1265	331	12	f	f	PROPN
ajis02-1265	331	13	in	in	ADP
ajis02-1265	331	14	vo	vo	PROPN
ajis02-1265	331	15	lv	lv	PROPN
ajis02-1265	331	16	em	em	PRON
ajis02-1265	331	17	en	en	PROPN
ajis02-1265	331	18	t	t	PROPN
ajis02-1265	331	19	u	u	PROPN
ajis02-1265	331	20	se	se	PROPN
ajis02-1265	331	21	o	o	PROPN
ajis02-1265	332	1	f	f	PROPN
ajis02-1265	332	2	e	e	X
ajis02-1265	332	3	xt	xt	PROPN
ajis02-1265	333	1	er	er	INTJ
ajis02-1265	333	2	na	na	ADP
ajis02-1265	333	3	l	l	NOUN
ajis02-1265	333	4	c	c	NOUN
ajis02-1265	333	5	on	on	ADP
ajis02-1265	333	6	su	su	PROPN
ajis02-1265	333	7	lta	lta	PROPN
ajis02-1265	333	8	nt	not	PART
ajis02-1265	333	9	s	s	VERB
ajis02-1265	333	10	jo	jo	PROPN
ajis02-1265	333	11	b	b	PROPN
ajis02-1265	333	12	r	r	NOUN
ajis02-1265	333	13	ot	ot	NOUN
ajis02-1265	333	14	at	at	ADP
ajis02-1265	333	15	io	io	PROPN
ajis02-1265	333	16	n	n	PRON
ajis02-1265	333	17	/r	/r	PUNCT
ajis02-1265	334	1	ede	ede	PROPN
ajis02-1265	334	2	pl	pl	PROPN
ajis02-1265	334	3	oy	oy	PROPN
ajis02-1265	334	4	m	m	PROPN
ajis02-1265	334	5	en	en	ADP
ajis02-1265	334	6	t	t	PROPN
ajis02-1265	334	7	d	d	X
ajis02-1265	334	8	ep	ep	PROPN
ajis02-1265	334	9	ar	ar	PROPN
ajis02-1265	334	10	tm	tm	PROPN
ajis02-1265	334	11	en	en	ADP
ajis02-1265	334	12	ta	ta	X
ajis02-1265	334	13	l	l	NOUN
ajis02-1265	334	14	in	in	ADP
ajis02-1265	334	15	te	te	PROPN
ajis02-1265	334	16	gr	gr	NOUN
ajis02-1265	334	17	at	at	ADP
ajis02-1265	334	18	io	io	PROPN
ajis02-1265	334	19	n	n	NOUN
ajis02-1265	334	20	so	so	ADV
ajis02-1265	334	21	ci	ci	PROPN
ajis02-1265	334	22	al	al	PROPN
ajis02-1265	334	23	po	po	PROPN
ajis02-1265	335	1	w	w	PROPN
ajis02-1265	335	2	er	er	INTJ
ajis02-1265	335	3	d	d	PROPN
ajis02-1265	335	4	is	be	AUX
ajis02-1265	335	5	tr	tr	VERB
ajis02-1265	335	6	ib	ib	PROPN
ajis02-1265	335	7	ut	ut	PROPN
ajis02-1265	335	8	io	io	PROPN
ajis02-1265	335	9	n	n	PROPN
ajis02-1265	335	10	u	u	PROPN
ajis02-1265	335	11	se	se	PROPN
ajis02-1265	335	12	o	o	PROPN
ajis02-1265	336	1	f	f	X
ajis02-1265	336	2	r	r	NOUN
ajis02-1265	336	3	ew	ew	PROPN
ajis02-1265	336	4	ar	ar	NOUN
ajis02-1265	336	5	ds	ds	PROPN
ajis02-1265	336	6	&	&	CCONJ
ajis02-1265	336	7	be	be	AUX
ajis02-1265	336	8	ne	ne	PROPN
ajis02-1265	336	9	fi	fi	PROPN
ajis02-1265	336	10	ts	ts	ADP
ajis02-1265	336	11	t	t	PROPN
ajis02-1265	336	12	ra	ra	PROPN
ajis02-1265	336	13	in	in	ADV
ajis02-1265	336	14	in	in	ADP
ajis02-1265	336	15	g	g	PROPN
ajis02-1265	336	16	&	&	CCONJ
ajis02-1265	336	17	d	d	PROPN
ajis02-1265	336	18	ev	ev	PROPN
ajis02-1265	336	19	el	el	PROPN
ajis02-1265	336	20	op	op	PROPN
ajis02-1265	336	21	m	m	PROPN
ajis02-1265	336	22	en	en	ADP
ajis02-1265	336	23	t	t	PROPN
ajis02-1265	336	24	c	c	PROPN
ajis02-1265	337	1	om	om	PROPN
ajis02-1265	337	2	m	m	PROPN
ajis02-1265	337	3	un	un	PROPN
ajis02-1265	337	4	ic	ic	PROPN
ajis02-1265	337	5	at	at	ADP
ajis02-1265	337	6	io	io	PROPN
ajis02-1265	337	7	n	n	PROPN
ajis02-1265	337	8	st	st	PROPN
ajis02-1265	337	9	ra	ra	PROPN
ajis02-1265	337	10	te	te	INTJ
ajis02-1265	337	11	gi	gi	VERB
ajis02-1265	337	12	es	es	X
ajis02-1265	337	13	*	*	NOUN
ajis02-1265	337	14	alghamdi	alghamdi	NOUN
ajis02-1265	337	15	et	et	PROPN
ajis02-1265	337	16	al	al	PROPN
ajis02-1265	337	17	.	.	PROPN
ajis02-1265	338	1	(	(	PUNCT
ajis02-1265	338	2	2014	2014	NUM
ajis02-1265	338	3	)	)	PUNCT
ajis02-1265	338	4	√	√	NOUN
ajis02-1265	339	1	√	√	NUM
ajis02-1265	339	2	*	*	PUNCT
ajis02-1265	339	3	alves	alves	PROPN
ajis02-1265	339	4	et	et	PROPN
ajis02-1265	339	5	al	al	PROPN
ajis02-1265	339	6	.	.	PROPN
ajis02-1265	339	7	(	(	PUNCT
ajis02-1265	339	8	2014	2014	NUM
ajis02-1265	339	9	)	)	PUNCT
ajis02-1265	339	10	√	√	PROPN
ajis02-1265	339	11	*	*	PUNCT
ajis02-1265	339	12	hartini	hartini	PROPN
ajis02-1265	339	13	et	et	PROPN
ajis02-1265	339	14	al	al	PROPN
ajis02-1265	339	15	.	.	PROPN
ajis02-1265	339	16	(	(	PUNCT
ajis02-1265	339	17	2007	2007	NUM
ajis02-1265	339	18	)	)	PUNCT
ajis02-1265	339	19	√	√	NOUN
ajis02-1265	340	1	√	√	NUM
ajis02-1265	340	2	*	*	PUNCT
ajis02-1265	340	3	weerakkody	weerakkody	NOUN
ajis02-1265	340	4	et	et	PROPN
ajis02-1265	340	5	al	al	PROPN
ajis02-1265	340	6	.	.	PROPN
ajis02-1265	341	1	(	(	PUNCT
ajis02-1265	341	2	2011	2011	NUM
ajis02-1265	341	3	)	)	PUNCT
ajis02-1265	341	4	√	√	NOUN
ajis02-1265	342	1	√	√	NUM
ajis02-1265	342	2	axelsson	axelsson	PROPN
ajis02-1265	342	3	et	et	PROPN
ajis02-1265	342	4	al	al	PROPN
ajis02-1265	342	5	.	.	PROPN
ajis02-1265	342	6	(	(	PUNCT
ajis02-1265	342	7	2011	2011	NUM
ajis02-1265	342	8	)	)	PUNCT
ajis02-1265	342	9	.	.	PUNCT
ajis02-1265	343	1	√	√	NOUN
ajis02-1265	343	2	heeks	heek	NOUN
ajis02-1265	343	3	(	(	PUNCT
ajis02-1265	343	4	2003	2003	NUM
ajis02-1265	343	5	)	)	PUNCT
ajis02-1265	343	6	√	√	PROPN
ajis02-1265	343	7	jurisch	jurisch	PROPN
ajis02-1265	343	8	et	et	PROPN
ajis02-1265	343	9	al	al	PROPN
ajis02-1265	343	10	.	.	PROPN
ajis02-1265	343	11	(	(	PUNCT
ajis02-1265	343	12	2012	2012	NUM
ajis02-1265	343	13	)	)	PUNCT
ajis02-1265	343	14	√	√	PROPN
ajis02-1265	343	15	√	√	NUM
ajis02-1265	343	16	kennedy	kennedy	PROPN
ajis02-1265	343	17	,	,	PUNCT
ajis02-1265	343	18	et	et	PROPN
ajis02-1265	343	19	al	al	PROPN
ajis02-1265	343	20	.	.	PROPN
ajis02-1265	343	21	(	(	PUNCT
ajis02-1265	343	22	2012	2012	NUM
ajis02-1265	343	23	)	)	PUNCT
ajis02-1265	343	24	√	√	NOUN
ajis02-1265	343	25	√	√	NUM
ajis02-1265	343	26	√	√	PROPN
ajis02-1265	343	27	mcadam	mcadam	PROPN
ajis02-1265	343	28	and	and	CCONJ
ajis02-1265	343	29	donaghy	donaghy	PROPN
ajis02-1265	343	30	(	(	PUNCT
ajis02-1265	343	31	1999	1999	NUM
ajis02-1265	343	32	)	)	PUNCT
ajis02-1265	343	33	√	√	PROPN
ajis02-1265	344	1	meier	meier	PROPN
ajis02-1265	344	2	,	,	PUNCT
ajis02-1265	344	3	et	et	PROPN
ajis02-1265	344	4	al	al	PROPN
ajis02-1265	344	5	.	.	PROPN
ajis02-1265	345	1	(	(	PUNCT
ajis02-1265	345	2	2013	2013	NUM
ajis02-1265	345	3	)	)	PUNCT
ajis02-1265	345	4	√	√	NOUN
ajis02-1265	345	5	table	table	NOUN
ajis02-1265	345	6	9	9	NUM
ajis02-1265	345	7	:	:	PUNCT
ajis02-1265	345	8	summary	summary	NOUN
ajis02-1265	345	9	of	of	ADP
ajis02-1265	345	10	factors	factor	NOUN
ajis02-1265	345	11	defined	define	VERB
ajis02-1265	345	12	under	under	ADP
ajis02-1265	345	13	preparedness	preparedness	NOUN
ajis02-1265	345	14	for	for	ADP
ajis02-1265	345	15	organisational	organisational	ADJ
ajis02-1265	345	16	change	change	NOUN
ajis02-1265	345	17	when	when	SCONJ
ajis02-1265	345	18	the	the	DET
ajis02-1265	345	19	developed	developed	ADJ
ajis02-1265	345	20	and	and	CCONJ
ajis02-1265	345	21	developing	develop	VERB
ajis02-1265	345	22	country	country	NOUN
ajis02-1265	345	23	contexts	context	NOUN
ajis02-1265	345	24	were	be	AUX
ajis02-1265	345	25	compared	compare	VERB
ajis02-1265	345	26	,	,	PUNCT
ajis02-1265	345	27	factors	factor	NOUN
ajis02-1265	345	28	such	such	ADJ
ajis02-1265	345	29	as	as	ADP
ajis02-1265	345	30	‘	'	PUNCT
ajis02-1265	345	31	staff	staff	NOUN
ajis02-1265	345	32	involvement	involvement	NOUN
ajis02-1265	345	33	’	'	PUNCT
ajis02-1265	345	34	,	,	PUNCT
ajis02-1265	345	35	‘	'	PUNCT
ajis02-1265	345	36	use	use	NOUN
ajis02-1265	345	37	of	of	ADP
ajis02-1265	345	38	external	external	ADJ
ajis02-1265	345	39	consultants	consultant	NOUN
ajis02-1265	345	40	’	'	PUNCT
ajis02-1265	345	41	,	,	PUNCT
ajis02-1265	345	42	‘	'	PUNCT
ajis02-1265	345	43	rewards	reward	NOUN
ajis02-1265	345	44	&	&	CCONJ
ajis02-1265	345	45	benefits	benefit	NOUN
ajis02-1265	345	46	’	'	PUNCT
ajis02-1265	345	47	and	and	CCONJ
ajis02-1265	345	48	‘	'	PUNCT
ajis02-1265	345	49	development	development	NOUN
ajis02-1265	345	50	of	of	ADP
ajis02-1265	345	51	communication	communication	NOUN
ajis02-1265	345	52	strategies	strategy	NOUN
ajis02-1265	345	53	’	'	PUNCT
ajis02-1265	345	54	for	for	ADP
ajis02-1265	345	55	effective	effective	ADJ
ajis02-1265	345	56	change	change	NOUN
ajis02-1265	345	57	management	management	NOUN
ajis02-1265	345	58	were	be	AUX
ajis02-1265	345	59	discussed	discuss	VERB
ajis02-1265	345	60	across	across	ADP
ajis02-1265	345	61	both	both	DET
ajis02-1265	345	62	contexts	context	NOUN
ajis02-1265	345	63	;	;	PUNCT
ajis02-1265	345	64	whereas	whereas	SCONJ
ajis02-1265	345	65	‘	'	PUNCT
ajis02-1265	345	66	job	job	NOUN
ajis02-1265	345	67	rotation	rotation	NOUN
ajis02-1265	345	68	/	/	SYM
ajis02-1265	345	69	re	re	NOUN
ajis02-1265	345	70	-	-	NOUN
ajis02-1265	345	71	deployment	deployment	ADJ
ajis02-1265	345	72	’	'	PUNCT
ajis02-1265	345	73	,	,	PUNCT
ajis02-1265	345	74	‘	'	PUNCT
ajis02-1265	345	75	social	social	ADJ
ajis02-1265	345	76	influence	influence	NOUN
ajis02-1265	345	77	’	'	PUNCT
ajis02-1265	345	78	,	,	PUNCT
ajis02-1265	345	79	and	and	CCONJ
ajis02-1265	345	80	‘	'	PUNCT
ajis02-1265	345	81	training	training	NOUN
ajis02-1265	345	82	&	&	CCONJ
ajis02-1265	345	83	development	development	NOUN
ajis02-1265	345	84	’	'	PUNCT
ajis02-1265	345	85	,	,	PUNCT
ajis02-1265	345	86	were	be	AUX
ajis02-1265	345	87	not	not	PART
ajis02-1265	345	88	mentioned	mention	VERB
ajis02-1265	345	89	in	in	ADP
ajis02-1265	345	90	the	the	DET
ajis02-1265	345	91	literature	literature	NOUN
ajis02-1265	345	92	on	on	ADP
ajis02-1265	345	93	developing	develop	VERB
ajis02-1265	345	94	countries	country	NOUN
ajis02-1265	345	95	.	.	PUNCT
ajis02-1265	346	1	on	on	ADP
ajis02-1265	346	2	the	the	DET
ajis02-1265	346	3	other	other	ADJ
ajis02-1265	346	4	hand	hand	NOUN
ajis02-1265	346	5	,	,	PUNCT
ajis02-1265	346	6	‘	'	PUNCT
ajis02-1265	346	7	management	management	NOUN
ajis02-1265	346	8	of	of	ADP
ajis02-1265	346	9	potential	potential	ADJ
ajis02-1265	346	10	impact	impact	NOUN
ajis02-1265	346	11	’	'	PUNCT
ajis02-1265	346	12	,	,	PUNCT
ajis02-1265	346	13	‘	'	PUNCT
ajis02-1265	346	14	departmental	departmental	ADJ
ajis02-1265	346	15	integration	integration	NOUN
ajis02-1265	346	16	’	'	PUNCT
ajis02-1265	346	17	and	and	CCONJ
ajis02-1265	346	18	‘	'	PUNCT
ajis02-1265	346	19	power	power	NOUN
ajis02-1265	346	20	distribution	distribution	NOUN
ajis02-1265	346	21	’	'	PUNCT
ajis02-1265	346	22	factors	factor	NOUN
ajis02-1265	346	23	were	be	AUX
ajis02-1265	346	24	not	not	PART
ajis02-1265	346	25	mentioned	mention	VERB
ajis02-1265	346	26	in	in	ADP
ajis02-1265	346	27	the	the	DET
ajis02-1265	346	28	literature	literature	NOUN
ajis02-1265	346	29	related	relate	VERB
ajis02-1265	346	30	to	to	ADP
ajis02-1265	346	31	developed	develop	VERB
ajis02-1265	346	32	countries	country	NOUN
ajis02-1265	346	33	.	.	PUNCT
ajis02-1265	347	1	socio	socio	NOUN
ajis02-1265	347	2	-	-	PUNCT
ajis02-1265	347	3	cultural	cultural	ADJ
ajis02-1265	347	4	,	,	PUNCT
ajis02-1265	347	5	socio	socio	NOUN
ajis02-1265	347	6	-	-	PUNCT
ajis02-1265	347	7	technical	technical	ADJ
ajis02-1265	347	8	,	,	PUNCT
ajis02-1265	347	9	political	political	ADJ
ajis02-1265	347	10	and	and	CCONJ
ajis02-1265	347	11	organisational	organisational	ADJ
ajis02-1265	347	12	differences	difference	NOUN
ajis02-1265	347	13	between	between	ADP
ajis02-1265	347	14	developed	develop	VERB
ajis02-1265	347	15	and	and	CCONJ
ajis02-1265	347	16	developing	develop	VERB
ajis02-1265	347	17	countries	country	NOUN
ajis02-1265	347	18	suggest	suggest	VERB
ajis02-1265	347	19	bpm	bpm	NOUN
ajis02-1265	347	20	related	relate	VERB
ajis02-1265	347	21	change	change	NOUN
ajis02-1265	347	22	will	will	AUX
ajis02-1265	347	23	be	be	AUX
ajis02-1265	347	24	experienced	experience	VERB
ajis02-1265	347	25	differently	differently	ADV
ajis02-1265	347	26	.	.	PUNCT
ajis02-1265	348	1	questions	question	NOUN
ajis02-1265	348	2	proposed	propose	VERB
ajis02-1265	348	3	here	here	ADV
ajis02-1265	348	4	include	include	VERB
ajis02-1265	348	5	:	:	PUNCT
ajis02-1265	348	6	‘	'	PUNCT
ajis02-1265	348	7	what	what	PRON
ajis02-1265	348	8	constitutes	constitute	VERB
ajis02-1265	348	9	a	a	DET
ajis02-1265	348	10	well	well	ADV
ajis02-1265	348	11	-	-	PUNCT
ajis02-1265	348	12	designed	design	VERB
ajis02-1265	348	13	organisational	organisational	ADJ
ajis02-1265	348	14	change	change	NOUN
ajis02-1265	348	15	strategy	strategy	NOUN
ajis02-1265	348	16	in	in	ADP
ajis02-1265	348	17	a	a	DET
ajis02-1265	348	18	public	public	ADJ
ajis02-1265	348	19	sector	sector	NOUN
ajis02-1265	348	20	bpm	bpm	NOUN
ajis02-1265	348	21	initiative	initiative	NOUN
ajis02-1265	348	22	?	?	PUNCT
ajis02-1265	348	23	’	'	PUNCT
ajis02-1265	348	24	,	,	PUNCT
ajis02-1265	348	25	‘	'	PUNCT
ajis02-1265	348	26	how	how	SCONJ
ajis02-1265	348	27	can	can	AUX
ajis02-1265	348	28	social	social	ADJ
ajis02-1265	348	29	and	and	CCONJ
ajis02-1265	348	30	cultural	cultural	ADJ
ajis02-1265	348	31	factors	factor	NOUN
ajis02-1265	348	32	in	in	ADP
ajis02-1265	348	33	public	public	ADJ
ajis02-1265	348	34	sector	sector	NOUN
ajis02-1265	348	35	organisations	organisation	NOUN
ajis02-1265	348	36	influence	influence	VERB
ajis02-1265	348	37	a	a	DET
ajis02-1265	348	38	australasian	australasian	ADJ
ajis02-1265	348	39	journal	journal	NOUN
ajis02-1265	348	40	of	of	ADP
ajis02-1265	348	41	information	information	NOUN
ajis02-1265	348	42	systems	system	NOUN
ajis02-1265	348	43	syed	sye	VERB
ajis02-1265	348	44	,	,	PUNCT
ajis02-1265	348	45	bandara	bandara	PROPN
ajis02-1265	348	46	,	,	PUNCT
ajis02-1265	348	47	french	french	PROPN
ajis02-1265	348	48	&	&	CCONJ
ajis02-1265	348	49	stewart	stewart	PROPN
ajis02-1265	348	50	2018	2018	NUM
ajis02-1265	348	51	,	,	PUNCT
ajis02-1265	348	52	vol	vol	NOUN
ajis02-1265	348	53	22	22	NUM
ajis02-1265	348	54	,	,	PUNCT
ajis02-1265	348	55	research	research	NOUN
ajis02-1265	348	56	article	article	NOUN
ajis02-1265	348	57	csf	csf	ADJ
ajis02-1265	348	58	of	of	ADP
ajis02-1265	348	59	bpm	bpm	NOUN
ajis02-1265	348	60	in	in	ADP
ajis02-1265	348	61	public	public	ADJ
ajis02-1265	348	62	sector	sector	NOUN
ajis02-1265	348	63	20	20	NUM
ajis02-1265	348	64	bpm	bpm	NOUN
ajis02-1265	348	65	initiative	initiative	NOUN
ajis02-1265	348	66	,	,	PUNCT
ajis02-1265	348	67	in	in	ADP
ajis02-1265	348	68	particular	particular	ADJ
ajis02-1265	348	69	for	for	ADP
ajis02-1265	348	70	better	well	ADJ
ajis02-1265	348	71	stakeholder	stakeholder	NOUN
ajis02-1265	348	72	engagement	engagement	NOUN
ajis02-1265	348	73	?	?	PUNCT
ajis02-1265	348	74	’	'	PUNCT
ajis02-1265	349	1	and	and	CCONJ
ajis02-1265	349	2	‘	'	PUNCT
ajis02-1265	349	3	how	how	SCONJ
ajis02-1265	349	4	can	can	AUX
ajis02-1265	349	5	training	training	NOUN
ajis02-1265	349	6	&	&	CCONJ
ajis02-1265	349	7	development	development	NOUN
ajis02-1265	349	8	be	be	AUX
ajis02-1265	349	9	designed	design	VERB
ajis02-1265	349	10	to	to	PART
ajis02-1265	349	11	support	support	VERB
ajis02-1265	349	12	effective	effective	ADJ
ajis02-1265	349	13	bpm	bpm	NOUN
ajis02-1265	349	14	change	change	NOUN
ajis02-1265	349	15	in	in	ADP
ajis02-1265	349	16	the	the	DET
ajis02-1265	349	17	public	public	ADJ
ajis02-1265	349	18	sector	sector	NOUN
ajis02-1265	349	19	?	?	PUNCT
ajis02-1265	349	20	’	'	PUNCT
ajis02-1265	350	1	5.4	5.4	NUM
ajis02-1265	350	2	enlisting	enlist	VERB
ajis02-1265	350	3	customer	customer	NOUN
ajis02-1265	350	4	and	and	CCONJ
ajis02-1265	350	5	other	other	ADJ
ajis02-1265	350	6	external	external	ADJ
ajis02-1265	350	7	stakeholder	stakeholder	NOUN
ajis02-1265	350	8	support	support	NOUN
ajis02-1265	350	9	/	/	SYM
ajis02-1265	350	10	involvement	involvement	NOUN
ajis02-1265	350	11	the	the	DET
ajis02-1265	350	12	term	term	NOUN
ajis02-1265	350	13	customer	customer	NOUN
ajis02-1265	350	14	-	-	PUNCT
ajis02-1265	350	15	focused	focus	VERB
ajis02-1265	350	16	is	be	AUX
ajis02-1265	350	17	no	no	ADV
ajis02-1265	350	18	longer	long	ADV
ajis02-1265	350	19	alien	alien	ADJ
ajis02-1265	350	20	to	to	ADP
ajis02-1265	350	21	public	public	ADJ
ajis02-1265	350	22	sector	sector	NOUN
ajis02-1265	350	23	organisations	organisation	NOUN
ajis02-1265	350	24	.	.	PUNCT
ajis02-1265	351	1	due	due	ADP
ajis02-1265	351	2	to	to	ADP
ajis02-1265	351	3	major	major	ADJ
ajis02-1265	351	4	policy	policy	NOUN
ajis02-1265	351	5	changes	change	NOUN
ajis02-1265	351	6	and	and	CCONJ
ajis02-1265	351	7	transformation	transformation	NOUN
ajis02-1265	351	8	initiatives	initiative	NOUN
ajis02-1265	351	9	,	,	PUNCT
ajis02-1265	351	10	government	government	NOUN
ajis02-1265	351	11	agencies	agency	NOUN
ajis02-1265	351	12	are	be	AUX
ajis02-1265	351	13	becoming	become	VERB
ajis02-1265	351	14	more	more	ADJ
ajis02-1265	351	15	citizen	citizen	NOUN
ajis02-1265	351	16	-	-	PUNCT
ajis02-1265	351	17	centric	centric	NOUN
ajis02-1265	351	18	(	(	PUNCT
ajis02-1265	351	19	al	al	PROPN
ajis02-1265	351	20	-	-	PUNCT
ajis02-1265	351	21	kibsi	kibsi	PROPN
ajis02-1265	351	22	et	et	PROPN
ajis02-1265	351	23	al	al	PROPN
ajis02-1265	351	24	.	.	PROPN
ajis02-1265	351	25	,	,	PUNCT
ajis02-1265	351	26	2001	2001	NUM
ajis02-1265	351	27	;	;	PUNCT
ajis02-1265	351	28	almarabeh	almarabeh	PROPN
ajis02-1265	351	29	&	&	CCONJ
ajis02-1265	351	30	abuali	abuali	PROPN
ajis02-1265	351	31	,	,	PUNCT
ajis02-1265	351	32	2010	2010	NUM
ajis02-1265	351	33	;	;	PUNCT
ajis02-1265	351	34	borras	borra	NOUN
ajis02-1265	351	35	,	,	PUNCT
ajis02-1265	351	36	2012	2012	NUM
ajis02-1265	351	37	;	;	PUNCT
ajis02-1265	351	38	heeks	heek	NOUN
ajis02-1265	351	39	,	,	PUNCT
ajis02-1265	351	40	2008a	2008a	NUM
ajis02-1265	351	41	)	)	PUNCT
ajis02-1265	351	42	.	.	PUNCT
ajis02-1265	352	1	al	al	PROPN
ajis02-1265	352	2	-	-	PUNCT
ajis02-1265	352	3	kibsi	kibsi	PROPN
ajis02-1265	352	4	et	et	PROPN
ajis02-1265	352	5	al	al	PROPN
ajis02-1265	352	6	.	.	PROPN
ajis02-1265	353	1	(	(	PUNCT
ajis02-1265	353	2	2001	2001	NUM
ajis02-1265	353	3	)	)	PUNCT
ajis02-1265	353	4	and	and	CCONJ
ajis02-1265	353	5	mcadam	mcadam	PROPN
ajis02-1265	353	6	and	and	CCONJ
ajis02-1265	353	7	donaghy	donaghy	PROPN
ajis02-1265	353	8	(	(	PUNCT
ajis02-1265	353	9	1999	1999	NUM
ajis02-1265	353	10	)	)	PUNCT
ajis02-1265	353	11	suggest	suggest	VERB
ajis02-1265	353	12	the	the	DET
ajis02-1265	353	13	reorganisation	reorganisation	NOUN
ajis02-1265	353	14	of	of	ADP
ajis02-1265	353	15	processes	process	NOUN
ajis02-1265	353	16	around	around	ADP
ajis02-1265	353	17	the	the	DET
ajis02-1265	353	18	needs	need	NOUN
ajis02-1265	353	19	of	of	ADP
ajis02-1265	353	20	citizens	citizen	NOUN
ajis02-1265	353	21	to	to	PART
ajis02-1265	353	22	achieve	achieve	VERB
ajis02-1265	353	23	the	the	DET
ajis02-1265	353	24	full	full	ADJ
ajis02-1265	353	25	potential	potential	NOUN
ajis02-1265	353	26	of	of	ADP
ajis02-1265	353	27	bpm	bpm	NOUN
ajis02-1265	353	28	and	and	CCONJ
ajis02-1265	353	29	e	e	NOUN
ajis02-1265	353	30	-	-	NOUN
ajis02-1265	353	31	governance	governance	NOUN
ajis02-1265	353	32	and	and	CCONJ
ajis02-1265	353	33	al	al	PROPN
ajis02-1265	353	34	-	-	PUNCT
ajis02-1265	353	35	mashari	mashari	PROPN
ajis02-1265	353	36	and	and	CCONJ
ajis02-1265	353	37	zairi	zairi	ADV
ajis02-1265	353	38	(	(	PUNCT
ajis02-1265	353	39	1999	1999	NUM
ajis02-1265	353	40	)	)	PUNCT
ajis02-1265	353	41	have	have	AUX
ajis02-1265	353	42	offered	offer	VERB
ajis02-1265	353	43	a	a	DET
ajis02-1265	353	44	broader	broad	ADJ
ajis02-1265	353	45	perspective	perspective	NOUN
ajis02-1265	353	46	with	with	ADP
ajis02-1265	353	47	emphasis	emphasis	NOUN
ajis02-1265	353	48	on	on	ADP
ajis02-1265	353	49	customer	customer	NOUN
ajis02-1265	353	50	research	research	NOUN
ajis02-1265	353	51	,	,	PUNCT
ajis02-1265	353	52	competitive	competitive	ADJ
ajis02-1265	353	53	analysis	analysis	NOUN
ajis02-1265	353	54	and	and	CCONJ
ajis02-1265	353	55	benchmarking	benchmarke	VERB
ajis02-1265	353	56	as	as	ADP
ajis02-1265	353	57	critical	critical	ADJ
ajis02-1265	353	58	elements	element	NOUN
ajis02-1265	353	59	of	of	ADP
ajis02-1265	353	60	successful	successful	ADJ
ajis02-1265	353	61	bpm	bpm	NOUN
ajis02-1265	353	62	efforts	effort	NOUN
ajis02-1265	353	63	.	.	PUNCT
ajis02-1265	354	1	in	in	ADP
ajis02-1265	354	2	comparison	comparison	NOUN
ajis02-1265	354	3	with	with	ADP
ajis02-1265	354	4	the	the	DET
ajis02-1265	354	5	above	above	ADJ
ajis02-1265	354	6	,	,	PUNCT
ajis02-1265	354	7	borman	borman	NOUN
ajis02-1265	354	8	and	and	CCONJ
ajis02-1265	354	9	janssen	janssen	PROPN
ajis02-1265	354	10	(	(	PUNCT
ajis02-1265	354	11	2012	2012	NUM
ajis02-1265	354	12	)	)	PUNCT
ajis02-1265	354	13	emphasised	emphasise	VERB
ajis02-1265	354	14	incorporating	incorporate	VERB
ajis02-1265	354	15	the	the	DET
ajis02-1265	354	16	functional	functional	ADJ
ajis02-1265	354	17	requirements	requirement	NOUN
ajis02-1265	354	18	of	of	ADP
ajis02-1265	354	19	the	the	DET
ajis02-1265	354	20	stakeholders	stakeholder	NOUN
ajis02-1265	354	21	when	when	SCONJ
ajis02-1265	354	22	designing	design	VERB
ajis02-1265	354	23	interoperable	interoperable	ADJ
ajis02-1265	354	24	system	system	NOUN
ajis02-1265	354	25	functionality	functionality	NOUN
ajis02-1265	354	26	,	,	PUNCT
ajis02-1265	354	27	while	while	SCONJ
ajis02-1265	354	28	borras	borra	NOUN
ajis02-1265	354	29	(	(	PUNCT
ajis02-1265	354	30	2012	2012	NUM
ajis02-1265	354	31	)	)	PUNCT
ajis02-1265	354	32	emphasised	emphasise	VERB
ajis02-1265	354	33	the	the	DET
ajis02-1265	354	34	need	need	NOUN
ajis02-1265	354	35	for	for	ADP
ajis02-1265	354	36	user	user	NOUN
ajis02-1265	354	37	focus	focus	NOUN
ajis02-1265	354	38	,	,	PUNCT
ajis02-1265	354	39	citizen	citizen	NOUN
ajis02-1265	354	40	-	-	PUNCT
ajis02-1265	354	41	centric	centric	ADJ
ajis02-1265	354	42	delivery	delivery	NOUN
ajis02-1265	354	43	,	,	PUNCT
ajis02-1265	354	44	citizen	citizen	NOUN
ajis02-1265	354	45	empowerment	empowerment	NOUN
ajis02-1265	354	46	,	,	PUNCT
ajis02-1265	354	47	and	and	CCONJ
ajis02-1265	354	48	cross	cross	VERB
ajis02-1265	354	49	sector	sector	NOUN
ajis02-1265	354	50	partnership	partnership	NOUN
ajis02-1265	354	51	for	for	ADP
ajis02-1265	354	52	successful	successful	ADJ
ajis02-1265	354	53	e	e	NOUN
ajis02-1265	354	54	-	-	NOUN
ajis02-1265	354	55	government	government	NOUN
ajis02-1265	354	56	.	.	PUNCT
ajis02-1265	355	1	furthermore	furthermore	ADV
ajis02-1265	355	2	,	,	PUNCT
ajis02-1265	355	3	the	the	DET
ajis02-1265	355	4	literature	literature	NOUN
ajis02-1265	355	5	also	also	ADV
ajis02-1265	355	6	emphasised	emphasise	VERB
ajis02-1265	355	7	on	on	ADP
ajis02-1265	355	8	the	the	DET
ajis02-1265	355	9	alignment	alignment	NOUN
ajis02-1265	355	10	of	of	ADP
ajis02-1265	355	11	stakeholder	stakeholder	NOUN
ajis02-1265	355	12	goals	goal	NOUN
ajis02-1265	355	13	as	as	ADP
ajis02-1265	355	14	a	a	DET
ajis02-1265	355	15	key	key	ADJ
ajis02-1265	355	16	element	element	NOUN
ajis02-1265	355	17	of	of	ADP
ajis02-1265	355	18	success	success	NOUN
ajis02-1265	355	19	in	in	ADP
ajis02-1265	355	20	e	e	NOUN
ajis02-1265	355	21	-	-	NOUN
ajis02-1265	355	22	government	government	NOUN
ajis02-1265	355	23	projects	project	NOUN
ajis02-1265	355	24	(	(	PUNCT
ajis02-1265	355	25	kwamena	kwamena	NOUN
ajis02-1265	355	26	,	,	PUNCT
ajis02-1265	355	27	2012	2012	NUM
ajis02-1265	355	28	;	;	PUNCT
ajis02-1265	355	29	nfuka	nfuka	PROPN
ajis02-1265	355	30	&	&	CCONJ
ajis02-1265	355	31	rusu	rusu	PROPN
ajis02-1265	355	32	,	,	PUNCT
ajis02-1265	355	33	2011	2011	NUM
ajis02-1265	355	34	;	;	PUNCT
ajis02-1265	355	35	ravesteyn	ravesteyn	PROPN
ajis02-1265	355	36	&	&	CCONJ
ajis02-1265	355	37	batenburg	batenburg	PROPN
ajis02-1265	355	38	,	,	PUNCT
ajis02-1265	355	39	2010	2010	NUM
ajis02-1265	355	40	)	)	PUNCT
ajis02-1265	355	41	.	.	PUNCT
ajis02-1265	356	1	table	table	NOUN
ajis02-1265	356	2	10	10	NUM
ajis02-1265	356	3	provides	provide	VERB
ajis02-1265	356	4	an	an	DET
ajis02-1265	356	5	overview	overview	NOUN
ajis02-1265	356	6	of	of	ADP
ajis02-1265	356	7	attributes	attribute	NOUN
ajis02-1265	356	8	discussed	discuss	VERB
ajis02-1265	356	9	in	in	ADP
ajis02-1265	356	10	the	the	DET
ajis02-1265	356	11	literature	literature	NOUN
ajis02-1265	356	12	.	.	PUNCT
ajis02-1265	357	1	(	(	PUNCT
ajis02-1265	357	2	*	*	PUNCT
ajis02-1265	357	3	)	)	PUNCT
ajis02-1265	357	4	represents	represent	VERB
ajis02-1265	357	5	developing	develop	VERB
ajis02-1265	357	6	countries	country	NOUN
ajis02-1265	357	7	c	c	VERB
ajis02-1265	357	8	us	we	PRON
ajis02-1265	357	9	to	to	ADP
ajis02-1265	357	10	m	m	PROPN
ajis02-1265	357	11	er	er	INTJ
ajis02-1265	357	12	fo	fo	INTJ
ajis02-1265	357	13	cu	cu	PROPN
ajis02-1265	357	14	s	s	PART
ajis02-1265	357	15	pr	pr	NOUN
ajis02-1265	357	16	oc	oc	ADP
ajis02-1265	357	17	es	es	X
ajis02-1265	357	18	s	s	X
ajis02-1265	357	19	de	de	X
ajis02-1265	357	20	si	si	PROPN
ajis02-1265	357	21	gn	gn	PROPN
ajis02-1265	357	22	st	st	PROPN
ajis02-1265	357	23	ak	ak	PROPN
ajis02-1265	357	24	eh	eh	INTJ
ajis02-1265	357	25	ol	ol	PROPN
ajis02-1265	357	26	de	de	X
ajis02-1265	357	27	rs	rs	NOUN
ajis02-1265	357	28	’	'	PUNCT
ajis02-1265	357	29	g	g	PROPN
ajis02-1265	357	30	oa	oa	PROPN
ajis02-1265	357	31	l	l	NOUN
ajis02-1265	357	32	al	al	PROPN
ajis02-1265	357	33	ig	ig	PROPN
ajis02-1265	357	34	nm	nm	ADV
ajis02-1265	357	35	en	en	ADV
ajis02-1265	357	36	t	t	PROPN
ajis02-1265	357	37	c	c	NOUN
ajis02-1265	357	38	us	we	PRON
ajis02-1265	357	39	to	to	ADP
ajis02-1265	357	40	m	m	PROPN
ajis02-1265	357	41	er	er	INTJ
ajis02-1265	357	42	f	f	X
ajis02-1265	357	43	ri	ri	PROPN
ajis02-1265	357	44	en	en	X
ajis02-1265	357	45	dl	dl	PROPN
ajis02-1265	357	46	in	in	ADP
ajis02-1265	357	47	es	es	X
ajis02-1265	357	48	s	s	NOUN
ajis02-1265	357	49	c	c	NOUN
ajis02-1265	357	50	us	we	PRON
ajis02-1265	357	51	to	to	ADP
ajis02-1265	357	52	m	m	PROPN
ajis02-1265	357	53	er	er	INTJ
ajis02-1265	357	54	r	r	NOUN
ajis02-1265	357	55	es	es	X
ajis02-1265	357	56	ea	ea	PROPN
ajis02-1265	357	57	rc	rc	PROPN
ajis02-1265	357	58	h	h	PROPN
ajis02-1265	357	59	be	be	AUX
ajis02-1265	357	60	nc	nc	PROPN
ajis02-1265	357	61	hm	hm	INTJ
ajis02-1265	357	62	ar	ar	PROPN
ajis02-1265	357	63	ki	ki	PROPN
ajis02-1265	357	64	ng	ng	PROPN
ajis02-1265	357	65	u	u	PROPN
ajis02-1265	357	66	se	se	PROPN
ajis02-1265	357	67	r	r	PROPN
ajis02-1265	357	68	f	f	PROPN
ajis02-1265	358	1	oc	oc	ADP
ajis02-1265	358	2	us	we	PRON
ajis02-1265	358	3	c	c	PROPN
ajis02-1265	358	4	iti	iti	PROPN
ajis02-1265	358	5	ze	ze	PROPN
ajis02-1265	358	6	n	n	PROPN
ajis02-1265	358	7	em	em	PRON
ajis02-1265	358	8	po	po	INTJ
ajis02-1265	359	1	w	w	INTJ
ajis02-1265	359	2	er	er	INTJ
ajis02-1265	359	3	m	m	VERB
ajis02-1265	359	4	en	en	ADP
ajis02-1265	359	5	t	t	PROPN
ajis02-1265	359	6	*	*	PROPN
ajis02-1265	359	7	kennedy	kennedy	PROPN
ajis02-1265	359	8	et	et	PROPN
ajis02-1265	359	9	al	al	PROPN
ajis02-1265	359	10	.	.	PROPN
ajis02-1265	360	1	(	(	PUNCT
ajis02-1265	360	2	2012	2012	NUM
ajis02-1265	360	3	)	)	PUNCT
ajis02-1265	361	1	√	√	NOUN
ajis02-1265	362	1	√	√	NUM
ajis02-1265	362	2	*	*	PUNCT
ajis02-1265	362	3	nfuka	nfuka	PROPN
ajis02-1265	362	4	and	and	CCONJ
ajis02-1265	362	5	rusu	rusu	PROPN
ajis02-1265	362	6	(	(	PUNCT
ajis02-1265	362	7	2011	2011	NUM
ajis02-1265	362	8	)	)	PUNCT
ajis02-1265	362	9	√	√	PROPN
ajis02-1265	363	1	al	al	PROPN
ajis02-1265	363	2	-	-	PUNCT
ajis02-1265	363	3	kibsi	kibsi	PROPN
ajis02-1265	363	4	et	et	PROPN
ajis02-1265	363	5	al	al	PROPN
ajis02-1265	363	6	.	.	PROPN
ajis02-1265	364	1	(	(	PUNCT
ajis02-1265	364	2	2001	2001	NUM
ajis02-1265	364	3	)	)	PUNCT
ajis02-1265	365	1	√	√	NOUN
ajis02-1265	366	1	√	√	NUM
ajis02-1265	366	2	al	al	PROPN
ajis02-1265	366	3	-	-	PUNCT
ajis02-1265	366	4	mashari	mashari	PROPN
ajis02-1265	366	5	and	and	CCONJ
ajis02-1265	366	6	zairi	zairi	ADV
ajis02-1265	366	7	(	(	PUNCT
ajis02-1265	366	8	1999	1999	NUM
ajis02-1265	366	9	)	)	PUNCT
ajis02-1265	366	10	√	√	NOUN
ajis02-1265	366	11	√	√	NUM
ajis02-1265	366	12	borman	borman	NOUN
ajis02-1265	366	13	and	and	CCONJ
ajis02-1265	366	14	janssen	janssen	PROPN
ajis02-1265	366	15	(	(	PUNCT
ajis02-1265	366	16	2012	2012	NUM
ajis02-1265	366	17	)	)	PUNCT
ajis02-1265	366	18	√	√	NOUN
ajis02-1265	367	1	√	√	NUM
ajis02-1265	367	2	borras	borra	NOUN
ajis02-1265	367	3	(	(	PUNCT
ajis02-1265	367	4	2012	2012	NUM
ajis02-1265	367	5	)	)	PUNCT
ajis02-1265	367	6	√	√	NUM
ajis02-1265	367	7	√	√	NUM
ajis02-1265	367	8	√	√	NUM
ajis02-1265	367	9	gulledge	gulledge	NOUN
ajis02-1265	367	10	and	and	CCONJ
ajis02-1265	367	11	sommer	sommer	NOUN
ajis02-1265	367	12	(	(	PUNCT
ajis02-1265	367	13	2002	2002	NUM
ajis02-1265	367	14	)	)	PUNCT
ajis02-1265	367	15	√	√	PROPN
ajis02-1265	368	1	kwamena	kwamena	PROPN
ajis02-1265	368	2	(	(	PUNCT
ajis02-1265	368	3	2012	2012	NUM
ajis02-1265	368	4	)	)	PUNCT
ajis02-1265	368	5	√	√	PROPN
ajis02-1265	369	1	√	√	PROPN
ajis02-1265	369	2	mcadam	mcadam	PROPN
ajis02-1265	369	3	and	and	CCONJ
ajis02-1265	369	4	donaghy	donaghy	PROPN
ajis02-1265	369	5	(	(	PUNCT
ajis02-1265	369	6	1999	1999	NUM
ajis02-1265	369	7	)	)	PUNCT
ajis02-1265	369	8	√	√	NOUN
ajis02-1265	369	9	√	√	NUM
ajis02-1265	369	10	√	√	NUM
ajis02-1265	369	11	ravesteyn	ravesteyn	NOUN
ajis02-1265	369	12	and	and	CCONJ
ajis02-1265	369	13	batenburg	batenburg	PROPN
ajis02-1265	369	14	(	(	PUNCT
ajis02-1265	369	15	2010	2010	NUM
ajis02-1265	369	16	)	)	PUNCT
ajis02-1265	369	17	√	√	NUM
ajis02-1265	369	18	table	table	NOUN
ajis02-1265	369	19	10	10	NUM
ajis02-1265	369	20	:	:	PUNCT
ajis02-1265	369	21	summary	summary	NOUN
ajis02-1265	369	22	of	of	ADP
ajis02-1265	369	23	factors	factor	NOUN
ajis02-1265	369	24	defined	define	VERB
ajis02-1265	369	25	under	under	ADP
ajis02-1265	369	26	stakeholder	stakeholder	NOUN
ajis02-1265	369	27	support	support	NOUN
ajis02-1265	369	28	/	/	SYM
ajis02-1265	369	29	involvement	involvement	NOUN
ajis02-1265	369	30	the	the	DET
ajis02-1265	369	31	analysis	analysis	NOUN
ajis02-1265	369	32	identified	identify	VERB
ajis02-1265	369	33	a	a	DET
ajis02-1265	369	34	stronger	strong	ADJ
ajis02-1265	369	35	emphasis	emphasis	NOUN
ajis02-1265	369	36	on	on	ADP
ajis02-1265	369	37	the	the	DET
ajis02-1265	369	38	use	use	NOUN
ajis02-1265	369	39	of	of	ADP
ajis02-1265	369	40	‘	'	PUNCT
ajis02-1265	369	41	customer	customer	NOUN
ajis02-1265	369	42	focused	focused	ADJ
ajis02-1265	369	43	process	process	NOUN
ajis02-1265	369	44	design	design	NOUN
ajis02-1265	369	45	’	'	PUNCT
ajis02-1265	369	46	within	within	ADP
ajis02-1265	369	47	literature	literature	NOUN
ajis02-1265	369	48	on	on	ADP
ajis02-1265	369	49	developed	develop	VERB
ajis02-1265	369	50	countries	country	NOUN
ajis02-1265	369	51	.	.	PUNCT
ajis02-1265	370	1	‘	'	PUNCT
ajis02-1265	370	2	stakeholders	stakeholder	NOUN
ajis02-1265	370	3	goal	goal	NOUN
ajis02-1265	370	4	alignment	alignment	NOUN
ajis02-1265	370	5	’	'	PUNCT
ajis02-1265	370	6	,	,	PUNCT
ajis02-1265	370	7	and	and	CCONJ
ajis02-1265	370	8	‘	'	PUNCT
ajis02-1265	370	9	customer	customer	NOUN
ajis02-1265	370	10	friendliness	friendliness	NOUN
ajis02-1265	370	11	’	'	PUNCT
ajis02-1265	370	12	factors	factor	NOUN
ajis02-1265	370	13	were	be	AUX
ajis02-1265	370	14	discussed	discuss	VERB
ajis02-1265	370	15	across	across	ADP
ajis02-1265	370	16	both	both	CCONJ
ajis02-1265	370	17	developing	develop	VERB
ajis02-1265	370	18	and	and	CCONJ
ajis02-1265	370	19	developed	developed	ADJ
ajis02-1265	370	20	contexts	contexts	NOUN
ajis02-1265	370	21	.	.	PUNCT
ajis02-1265	371	1	however	however	ADV
ajis02-1265	371	2	,	,	PUNCT
ajis02-1265	371	3	aspects	aspect	NOUN
ajis02-1265	371	4	such	such	ADJ
ajis02-1265	371	5	as	as	ADP
ajis02-1265	371	6	‘	'	PUNCT
ajis02-1265	371	7	customer	customer	NOUN
ajis02-1265	371	8	research	research	NOUN
ajis02-1265	371	9	’	'	PUNCT
ajis02-1265	371	10	,	,	PUNCT
ajis02-1265	371	11	‘	'	PUNCT
ajis02-1265	371	12	benchmarking	benchmarke	VERB
ajis02-1265	371	13	’	'	PUNCT
ajis02-1265	371	14	,	,	PUNCT
ajis02-1265	371	15	‘	'	PUNCT
ajis02-1265	371	16	user	user	NOUN
ajis02-1265	371	17	focus	focus	NOUN
ajis02-1265	371	18	(	(	PUNCT
ajis02-1265	371	19	understanding	understanding	NOUN
ajis02-1265	371	20	of	of	ADP
ajis02-1265	371	21	crossfunctional	crossfunctional	ADJ
ajis02-1265	371	22	users	user	NOUN
ajis02-1265	371	23	’	’	PART
ajis02-1265	371	24	technical	technical	ADJ
ajis02-1265	371	25	requirements	requirement	NOUN
ajis02-1265	371	26	)	)	PUNCT
ajis02-1265	371	27	’	'	PUNCT
ajis02-1265	371	28	,	,	PUNCT
ajis02-1265	371	29	and	and	CCONJ
ajis02-1265	371	30	‘	'	PUNCT
ajis02-1265	371	31	citizen	citizen	ADJ
ajis02-1265	371	32	empowerment	empowerment	NOUN
ajis02-1265	371	33	’	'	PUNCT
ajis02-1265	371	34	were	be	AUX
ajis02-1265	371	35	not	not	PART
ajis02-1265	371	36	discussed	discuss	VERB
ajis02-1265	371	37	in	in	ADP
ajis02-1265	371	38	the	the	DET
ajis02-1265	371	39	literature	literature	NOUN
ajis02-1265	371	40	on	on	ADP
ajis02-1265	371	41	developing	develop	VERB
ajis02-1265	371	42	countries	country	NOUN
ajis02-1265	371	43	.	.	PUNCT
ajis02-1265	372	1	with	with	ADP
ajis02-1265	372	2	citizen	citizen	NOUN
ajis02-1265	372	3	focussed	focusse	VERB
ajis02-1265	372	4	government	government	NOUN
ajis02-1265	372	5	services	service	NOUN
ajis02-1265	372	6	being	be	AUX
ajis02-1265	372	7	the	the	DET
ajis02-1265	372	8	key	key	ADJ
ajis02-1265	372	9	objective	objective	NOUN
ajis02-1265	372	10	in	in	ADP
ajis02-1265	372	11	many	many	ADJ
ajis02-1265	372	12	public	public	ADJ
ajis02-1265	372	13	sector	sector	NOUN
ajis02-1265	372	14	bpm	bpm	NOUN
ajis02-1265	372	15	projects	project	NOUN
ajis02-1265	372	16	,	,	PUNCT
ajis02-1265	372	17	the	the	DET
ajis02-1265	372	18	questions	question	NOUN
ajis02-1265	372	19	‘	'	PUNCT
ajis02-1265	372	20	how	how	SCONJ
ajis02-1265	372	21	to	to	PART
ajis02-1265	372	22	effectively	effectively	ADV
ajis02-1265	372	23	engage	engage	VERB
ajis02-1265	372	24	the	the	DET
ajis02-1265	372	25	key	key	ADJ
ajis02-1265	372	26	stakeholders	stakeholder	NOUN
ajis02-1265	372	27	in	in	ADP
ajis02-1265	372	28	public	public	ADJ
ajis02-1265	372	29	sector	sector	NOUN
ajis02-1265	372	30	bpm	bpm	NOUN
ajis02-1265	372	31	initiatives	initiative	NOUN
ajis02-1265	372	32	?	?	PUNCT
ajis02-1265	372	33	’	'	PUNCT
ajis02-1265	372	34	and	and	CCONJ
ajis02-1265	372	35	‘	'	PUNCT
ajis02-1265	372	36	what	what	PRON
ajis02-1265	372	37	are	be	AUX
ajis02-1265	372	38	the	the	DET
ajis02-1265	372	39	innovative	innovative	ADJ
ajis02-1265	372	40	stakeholder	stakeholder	NOUN
ajis02-1265	372	41	engagement	engagement	NOUN
ajis02-1265	372	42	models	model	NOUN
ajis02-1265	372	43	that	that	PRON
ajis02-1265	372	44	enable	enable	VERB
ajis02-1265	372	45	bpm	bpm	NOUN
ajis02-1265	372	46	success	success	NOUN
ajis02-1265	372	47	in	in	ADP
ajis02-1265	372	48	public	public	ADJ
ajis02-1265	372	49	sector	sector	NOUN
ajis02-1265	372	50	contexts	contexts	NOUN
ajis02-1265	372	51	?	?	PUNCT
ajis02-1265	372	52	’	'	PUNCT
ajis02-1265	372	53	need	need	VERB
ajis02-1265	372	54	further	further	ADJ
ajis02-1265	372	55	investigation	investigation	NOUN
ajis02-1265	372	56	.	.	PUNCT
ajis02-1265	373	1	australasian	australasian	ADJ
ajis02-1265	373	2	journal	journal	NOUN
ajis02-1265	373	3	of	of	ADP
ajis02-1265	373	4	information	information	NOUN
ajis02-1265	373	5	systems	system	NOUN
ajis02-1265	373	6	syed	sye	VERB
ajis02-1265	373	7	,	,	PUNCT
ajis02-1265	373	8	bandara	bandara	PROPN
ajis02-1265	373	9	,	,	PUNCT
ajis02-1265	373	10	french	french	PROPN
ajis02-1265	373	11	&	&	CCONJ
ajis02-1265	373	12	stewart	stewart	PROPN
ajis02-1265	373	13	2018	2018	NUM
ajis02-1265	373	14	,	,	PUNCT
ajis02-1265	373	15	vol	vol	NOUN
ajis02-1265	373	16	22	22	NUM
ajis02-1265	373	17	,	,	PUNCT
ajis02-1265	373	18	research	research	NOUN
ajis02-1265	373	19	article	article	NOUN
ajis02-1265	373	20	csf	csf	ADJ
ajis02-1265	373	21	of	of	ADP
ajis02-1265	373	22	bpm	bpm	NOUN
ajis02-1265	373	23	in	in	ADP
ajis02-1265	373	24	public	public	ADJ
ajis02-1265	373	25	sector	sector	NOUN
ajis02-1265	373	26	21	21	NUM
ajis02-1265	373	27	5.5	5.5	NUM
ajis02-1265	373	28	choosing	choose	VERB
ajis02-1265	373	29	the	the	DET
ajis02-1265	373	30	bpm	bpm	NOUN
ajis02-1265	373	31	team	team	NOUN
ajis02-1265	373	32	a	a	DET
ajis02-1265	373	33	sound	sound	ADJ
ajis02-1265	373	34	bpm	bpm	NOUN
ajis02-1265	373	35	team	team	NOUN
ajis02-1265	373	36	is	be	AUX
ajis02-1265	373	37	known	know	VERB
ajis02-1265	373	38	to	to	PART
ajis02-1265	373	39	be	be	AUX
ajis02-1265	373	40	a	a	DET
ajis02-1265	373	41	coherent	coherent	ADJ
ajis02-1265	373	42	cross	cross	ADJ
ajis02-1265	373	43	-	-	ADJ
ajis02-1265	373	44	functional	functional	ADJ
ajis02-1265	373	45	group	group	NOUN
ajis02-1265	373	46	,	,	PUNCT
ajis02-1265	373	47	skilled	skilled	ADJ
ajis02-1265	373	48	with	with	ADP
ajis02-1265	373	49	relevant	relevant	ADJ
ajis02-1265	373	50	technical	technical	ADJ
ajis02-1265	373	51	and	and	CCONJ
ajis02-1265	373	52	management	management	NOUN
ajis02-1265	373	53	techniques	technique	NOUN
ajis02-1265	373	54	to	to	PART
ajis02-1265	373	55	lead	lead	VERB
ajis02-1265	373	56	the	the	DET
ajis02-1265	373	57	bpm	bpm	NOUN
ajis02-1265	373	58	implementation	implementation	NOUN
ajis02-1265	373	59	(	(	PUNCT
ajis02-1265	373	60	al	al	PROPN
ajis02-1265	373	61	-	-	PUNCT
ajis02-1265	373	62	mashari	mashari	PROPN
ajis02-1265	373	63	&	&	CCONJ
ajis02-1265	373	64	zairi	zairi	PROPN
ajis02-1265	373	65	,	,	PUNCT
ajis02-1265	373	66	1999	1999	NUM
ajis02-1265	373	67	)	)	PUNCT
ajis02-1265	373	68	.	.	PUNCT
ajis02-1265	374	1	the	the	DET
ajis02-1265	374	2	appointment	appointment	NOUN
ajis02-1265	374	3	of	of	ADP
ajis02-1265	374	4	core	core	ADJ
ajis02-1265	374	5	cross	cross	ADJ
ajis02-1265	374	6	-	-	ADJ
ajis02-1265	374	7	functional	functional	ADJ
ajis02-1265	374	8	specialist	specialist	NOUN
ajis02-1265	374	9	groups	group	NOUN
ajis02-1265	374	10	in	in	ADP
ajis02-1265	374	11	public	public	ADJ
ajis02-1265	374	12	sector	sector	NOUN
ajis02-1265	374	13	bpm	bpm	NOUN
ajis02-1265	374	14	initiatives	initiative	NOUN
ajis02-1265	374	15	was	be	AUX
ajis02-1265	374	16	supported	support	VERB
ajis02-1265	374	17	in	in	ADP
ajis02-1265	374	18	the	the	DET
ajis02-1265	374	19	literature	literature	NOUN
ajis02-1265	374	20	(	(	PUNCT
ajis02-1265	374	21	al	al	PROPN
ajis02-1265	374	22	-	-	PUNCT
ajis02-1265	374	23	mashari	mashari	PROPN
ajis02-1265	374	24	&	&	CCONJ
ajis02-1265	374	25	zairi	zairi	PROPN
ajis02-1265	374	26	,	,	PUNCT
ajis02-1265	374	27	1999	1999	NUM
ajis02-1265	374	28	;	;	PUNCT
ajis02-1265	374	29	kennedy	kennedy	PROPN
ajis02-1265	374	30	et	et	PROPN
ajis02-1265	374	31	al	al	PROPN
ajis02-1265	374	32	.	.	PROPN
ajis02-1265	374	33	,	,	PUNCT
ajis02-1265	374	34	2012	2012	NUM
ajis02-1265	374	35	;	;	PUNCT
ajis02-1265	374	36	mcadam	mcadam	PROPN
ajis02-1265	374	37	&	&	CCONJ
ajis02-1265	374	38	donaghy	donaghy	PROPN
ajis02-1265	374	39	,	,	PUNCT
ajis02-1265	374	40	1999	1999	NUM
ajis02-1265	374	41	)	)	PUNCT
ajis02-1265	374	42	.	.	PUNCT
ajis02-1265	375	1	al	al	PROPN
ajis02-1265	375	2	-	-	PUNCT
ajis02-1265	375	3	mashari	mashari	PROPN
ajis02-1265	375	4	and	and	CCONJ
ajis02-1265	375	5	zairi	zairi	ADV
ajis02-1265	375	6	(	(	PUNCT
ajis02-1265	375	7	1999	1999	NUM
ajis02-1265	375	8	)	)	PUNCT
ajis02-1265	375	9	suggested	suggest	VERB
ajis02-1265	375	10	the	the	DET
ajis02-1265	375	11	role	role	NOUN
ajis02-1265	375	12	of	of	ADP
ajis02-1265	375	13	consultants	consultant	NOUN
ajis02-1265	375	14	to	to	PART
ajis02-1265	375	15	overcome	overcome	VERB
ajis02-1265	375	16	skill	skill	NOUN
ajis02-1265	375	17	shortages	shortage	NOUN
ajis02-1265	375	18	in	in	ADP
ajis02-1265	375	19	government	government	NOUN
ajis02-1265	375	20	organisations	organisation	NOUN
ajis02-1265	375	21	.	.	PUNCT
ajis02-1265	376	1	kwamena	kwamena	PROPN
ajis02-1265	376	2	(	(	PUNCT
ajis02-1265	376	3	2012	2012	NUM
ajis02-1265	376	4	)	)	PUNCT
ajis02-1265	376	5	linked	link	VERB
ajis02-1265	376	6	the	the	DET
ajis02-1265	376	7	success	success	NOUN
ajis02-1265	376	8	of	of	ADP
ajis02-1265	376	9	e	e	NOUN
ajis02-1265	376	10	-	-	NOUN
ajis02-1265	376	11	government	government	NOUN
ajis02-1265	376	12	projects	project	NOUN
ajis02-1265	376	13	with	with	ADP
ajis02-1265	376	14	effective	effective	ADJ
ajis02-1265	376	15	management	management	NOUN
ajis02-1265	376	16	and	and	CCONJ
ajis02-1265	376	17	team	team	NOUN
ajis02-1265	376	18	skills	skill	NOUN
ajis02-1265	376	19	&	&	CCONJ
ajis02-1265	376	20	competencies	competency	NOUN
ajis02-1265	376	21	.	.	PUNCT
ajis02-1265	377	1	to	to	PART
ajis02-1265	377	2	overcome	overcome	VERB
ajis02-1265	377	3	resource	resource	NOUN
ajis02-1265	377	4	and	and	CCONJ
ajis02-1265	377	5	skill	skill	NOUN
ajis02-1265	377	6	shortages	shortage	NOUN
ajis02-1265	377	7	in	in	ADP
ajis02-1265	377	8	public	public	ADJ
ajis02-1265	377	9	sector	sector	NOUN
ajis02-1265	377	10	bpm	bpm	NOUN
ajis02-1265	377	11	projects	project	NOUN
ajis02-1265	377	12	,	,	PUNCT
ajis02-1265	377	13	alves	alves	PROPN
ajis02-1265	377	14	et	et	PROPN
ajis02-1265	377	15	al	al	PROPN
ajis02-1265	377	16	.	.	PROPN
ajis02-1265	378	1	(	(	PUNCT
ajis02-1265	378	2	2014	2014	NUM
ajis02-1265	378	3	)	)	PUNCT
ajis02-1265	378	4	proposed	propose	VERB
ajis02-1265	378	5	the	the	DET
ajis02-1265	378	6	establishment	establishment	NOUN
ajis02-1265	378	7	of	of	ADP
ajis02-1265	378	8	a	a	DET
ajis02-1265	378	9	bpm	bpm	NOUN
ajis02-1265	378	10	office	office	NOUN
ajis02-1265	378	11	,	,	PUNCT
ajis02-1265	378	12	a	a	DET
ajis02-1265	378	13	dedicated	dedicated	ADJ
ajis02-1265	378	14	organisational	organisational	ADJ
ajis02-1265	378	15	unit	unit	NOUN
ajis02-1265	378	16	to	to	PART
ajis02-1265	378	17	deliver	deliver	VERB
ajis02-1265	378	18	bpm	bpm	NOUN
ajis02-1265	378	19	services	service	NOUN
ajis02-1265	378	20	.	.	PUNCT
ajis02-1265	379	1	studies	study	NOUN
ajis02-1265	379	2	by	by	ADP
ajis02-1265	379	3	nfuka	nfuka	PROPN
ajis02-1265	379	4	and	and	CCONJ
ajis02-1265	379	5	rusu	rusu	PROPN
ajis02-1265	379	6	(	(	PUNCT
ajis02-1265	379	7	2011	2011	NUM
ajis02-1265	379	8	)	)	PUNCT
ajis02-1265	379	9	and	and	CCONJ
ajis02-1265	379	10	borras	borra	NOUN
ajis02-1265	379	11	(	(	PUNCT
ajis02-1265	379	12	2012	2012	NUM
ajis02-1265	379	13	)	)	PUNCT
ajis02-1265	379	14	stressed	stress	VERB
ajis02-1265	379	15	human	human	ADJ
ajis02-1265	379	16	resource	resource	NOUN
ajis02-1265	379	17	planning	planning	NOUN
ajis02-1265	379	18	,	,	PUNCT
ajis02-1265	379	19	recruitment	recruitment	NOUN
ajis02-1265	379	20	,	,	PUNCT
ajis02-1265	379	21	development	development	NOUN
ajis02-1265	379	22	and	and	CCONJ
ajis02-1265	379	23	retention	retention	NOUN
ajis02-1265	379	24	of	of	ADP
ajis02-1265	379	25	qualified	qualified	ADJ
ajis02-1265	379	26	technical	technical	ADJ
ajis02-1265	379	27	staff	staff	NOUN
ajis02-1265	379	28	.	.	PUNCT
ajis02-1265	380	1	dexter	dexter	NOUN
ajis02-1265	380	2	(	(	PUNCT
ajis02-1265	380	3	2010	2010	NUM
ajis02-1265	380	4	)	)	PUNCT
ajis02-1265	380	5	emphasised	emphasise	VERB
ajis02-1265	380	6	the	the	DET
ajis02-1265	380	7	optimal	optimal	ADJ
ajis02-1265	380	8	combination	combination	NOUN
ajis02-1265	380	9	of	of	ADP
ajis02-1265	380	10	individuals	individual	NOUN
ajis02-1265	380	11	based	base	VERB
ajis02-1265	380	12	on	on	ADP
ajis02-1265	380	13	skill	skill	NOUN
ajis02-1265	380	14	,	,	PUNCT
ajis02-1265	380	15	roles	role	NOUN
ajis02-1265	380	16	,	,	PUNCT
ajis02-1265	380	17	type	type	NOUN
ajis02-1265	380	18	,	,	PUNCT
ajis02-1265	380	19	and	and	CCONJ
ajis02-1265	380	20	willingness	willingness	NOUN
ajis02-1265	380	21	to	to	PART
ajis02-1265	380	22	learn	learn	VERB
ajis02-1265	380	23	as	as	ADP
ajis02-1265	380	24	key	key	ADJ
ajis02-1265	380	25	factors	factor	NOUN
ajis02-1265	380	26	for	for	ADP
ajis02-1265	380	27	teams	team	NOUN
ajis02-1265	380	28	.	.	PUNCT
ajis02-1265	381	1	the	the	DET
ajis02-1265	381	2	lack	lack	NOUN
ajis02-1265	381	3	of	of	ADP
ajis02-1265	381	4	required	require	VERB
ajis02-1265	381	5	is	be	AUX
ajis02-1265	381	6	/	/	PUNCT
ajis02-1265	381	7	it	it	PRON
ajis02-1265	381	8	capabilities	capability	NOUN
ajis02-1265	381	9	and	and	CCONJ
ajis02-1265	381	10	skills	skill	NOUN
ajis02-1265	381	11	,	,	PUNCT
ajis02-1265	381	12	and	and	CCONJ
ajis02-1265	381	13	partnerships	partnership	NOUN
ajis02-1265	381	14	with	with	ADP
ajis02-1265	381	15	industry	industry	NOUN
ajis02-1265	381	16	experts	expert	NOUN
ajis02-1265	381	17	in	in	ADP
ajis02-1265	381	18	e	e	NOUN
ajis02-1265	381	19	-	-	NOUN
ajis02-1265	381	20	government	government	ADJ
ajis02-1265	381	21	projects	project	NOUN
ajis02-1265	381	22	were	be	AUX
ajis02-1265	381	23	mentioned	mention	VERB
ajis02-1265	381	24	as	as	ADP
ajis02-1265	381	25	constraining	constrain	VERB
ajis02-1265	381	26	factors	factor	NOUN
ajis02-1265	381	27	(	(	PUNCT
ajis02-1265	381	28	alghamdi	alghamdi	NOUN
ajis02-1265	381	29	et	et	PROPN
ajis02-1265	381	30	al	al	PROPN
ajis02-1265	381	31	.	.	PROPN
ajis02-1265	381	32	,	,	PUNCT
ajis02-1265	381	33	2014	2014	NUM
ajis02-1265	381	34	;	;	PUNCT
ajis02-1265	381	35	weerakkody	weerakkody	NOUN
ajis02-1265	381	36	,	,	PUNCT
ajis02-1265	381	37	el	el	PROPN
ajis02-1265	381	38	-	-	PUNCT
ajis02-1265	381	39	haddadeh	haddadeh	PROPN
ajis02-1265	381	40	,	,	PUNCT
ajis02-1265	381	41	et	et	PROPN
ajis02-1265	381	42	al	al	PROPN
ajis02-1265	381	43	.	.	PROPN
ajis02-1265	381	44	,	,	PUNCT
ajis02-1265	381	45	2011	2011	NUM
ajis02-1265	381	46	)	)	PUNCT
ajis02-1265	381	47	.	.	PUNCT
ajis02-1265	382	1	table	table	NOUN
ajis02-1265	382	2	11	11	NUM
ajis02-1265	382	3	presents	present	VERB
ajis02-1265	382	4	a	a	DET
ajis02-1265	382	5	summary	summary	NOUN
ajis02-1265	382	6	of	of	ADP
ajis02-1265	382	7	sub	sub	NOUN
ajis02-1265	382	8	-	-	NOUN
ajis02-1265	382	9	factors	factor	NOUN
ajis02-1265	382	10	.	.	PUNCT
ajis02-1265	383	1	(	(	PUNCT
ajis02-1265	383	2	*	*	PUNCT
ajis02-1265	383	3	)	)	PUNCT
ajis02-1265	383	4	represents	represent	VERB
ajis02-1265	383	5	developing	develop	VERB
ajis02-1265	383	6	countries	country	NOUN
ajis02-1265	383	7	c	c	PROPN
ajis02-1265	383	8	ro	ro	PROPN
ajis02-1265	383	9	ss	ss	PROPN
ajis02-1265	383	10	fu	fu	PROPN
ajis02-1265	383	11	nc	nc	PROPN
ajis02-1265	383	12	tio	tio	PROPN
ajis02-1265	383	13	na	na	PROPN
ajis02-1265	383	14	l	l	NOUN
ajis02-1265	383	15	sp	sp	ADP
ajis02-1265	383	16	ec	ec	PROPN
ajis02-1265	383	17	ia	ia	PROPN
ajis02-1265	383	18	li	li	PROPN
ajis02-1265	383	19	st	st	PROPN
ajis02-1265	383	20	g	g	PROPN
ajis02-1265	383	21	ro	ro	PROPN
ajis02-1265	383	22	up	up	ADP
ajis02-1265	383	23	s	s	X
ajis02-1265	383	24	u	u	NOUN
ajis02-1265	383	25	se	se	PROPN
ajis02-1265	383	26	o	o	PROPN
ajis02-1265	384	1	f	f	X
ajis02-1265	384	2	ex	ex	X
ajis02-1265	384	3	te	te	PROPN
ajis02-1265	384	4	rn	rn	PROPN
ajis02-1265	384	5	al	al	PROPN
ajis02-1265	384	6	c	c	PROPN
ajis02-1265	384	7	on	on	ADP
ajis02-1265	384	8	su	su	PROPN
ajis02-1265	384	9	lta	lta	PROPN
ajis02-1265	384	10	nt	not	PART
ajis02-1265	384	11	s	s	VERB
ajis02-1265	384	12	sp	sp	ADP
ajis02-1265	384	13	ec	ec	PROPN
ajis02-1265	384	14	ia	ia	PROPN
ajis02-1265	384	15	li	li	PROPN
ajis02-1265	384	16	se	se	PROPN
ajis02-1265	385	1	d	d	PROPN
ajis02-1265	385	2	sk	sk	PROPN
ajis02-1265	385	3	il	il	PROPN
ajis02-1265	385	4	ls	ls	PROPN
ajis02-1265	385	5	a	a	DET
ajis02-1265	385	6	nd	nd	INTJ
ajis02-1265	385	7	ex	ex	X
ajis02-1265	385	8	pe	pe	PROPN
ajis02-1265	385	9	ri	ri	PROPN
ajis02-1265	385	10	en	en	X
ajis02-1265	385	11	ce	ce	PROPN
ajis02-1265	385	12	se	se	PROPN
ajis02-1265	385	13	tti	tti	PROPN
ajis02-1265	385	14	ng	ng	PROPN
ajis02-1265	385	15	u	u	PROPN
ajis02-1265	385	16	p	p	PROPN
ajis02-1265	385	17	a	a	DET
ajis02-1265	385	18	‘	'	PUNCT
ajis02-1265	385	19	b	b	X
ajis02-1265	385	20	pm	pm	NOUN
ajis02-1265	385	21	o	o	INTJ
ajis02-1265	385	22	ff	ff	INTJ
ajis02-1265	385	23	ic	ic	PROPN
ajis02-1265	385	24	e	e	NOUN
ajis02-1265	385	25	’	'	PUNCT
ajis02-1265	385	26	*	*	ADJ
ajis02-1265	385	27	alghamdi	alghamdi	NOUN
ajis02-1265	385	28	et	et	PROPN
ajis02-1265	385	29	al	al	PROPN
ajis02-1265	385	30	.	.	PROPN
ajis02-1265	385	31	(	(	PUNCT
ajis02-1265	385	32	2014	2014	NUM
ajis02-1265	385	33	)	)	PUNCT
ajis02-1265	385	34	√	√	PROPN
ajis02-1265	386	1	*	*	PUNCT
ajis02-1265	386	2	alves	alves	PROPN
ajis02-1265	386	3	et	et	PROPN
ajis02-1265	386	4	al	al	PROPN
ajis02-1265	386	5	.	.	PROPN
ajis02-1265	387	1	(	(	PUNCT
ajis02-1265	387	2	2014	2014	NUM
ajis02-1265	387	3	)	)	PUNCT
ajis02-1265	388	1	√	√	NOUN
ajis02-1265	388	2	√	√	INTJ
ajis02-1265	389	1	√	√	PROPN
ajis02-1265	389	2	*	*	PUNCT
ajis02-1265	389	3	weerakkody	weerakkody	NOUN
ajis02-1265	389	4	et	et	PROPN
ajis02-1265	389	5	al	al	PROPN
ajis02-1265	389	6	.	.	PROPN
ajis02-1265	390	1	(	(	PUNCT
ajis02-1265	390	2	2011	2011	NUM
ajis02-1265	390	3	)	)	PUNCT
ajis02-1265	391	1	√	√	NOUN
ajis02-1265	392	1	√	√	NUM
ajis02-1265	392	2	al	al	PROPN
ajis02-1265	392	3	-	-	PUNCT
ajis02-1265	392	4	mashari	mashari	PROPN
ajis02-1265	392	5	and	and	CCONJ
ajis02-1265	392	6	zairi	zairi	ADV
ajis02-1265	392	7	(	(	PUNCT
ajis02-1265	392	8	1999	1999	NUM
ajis02-1265	392	9	)	)	PUNCT
ajis02-1265	392	10	√	√	NUM
ajis02-1265	393	1	√	√	NUM
ajis02-1265	393	2	√	√	NUM
ajis02-1265	393	3	borras	borra	NOUN
ajis02-1265	393	4	(	(	PUNCT
ajis02-1265	393	5	2012	2012	NUM
ajis02-1265	393	6	)	)	PUNCT
ajis02-1265	393	7	√	√	NOUN
ajis02-1265	393	8	√	√	NUM
ajis02-1265	393	9	dexter	dexter	PROPN
ajis02-1265	393	10	(	(	PUNCT
ajis02-1265	393	11	2010	2010	NUM
ajis02-1265	393	12	)	)	PUNCT
ajis02-1265	393	13	√	√	PROPN
ajis02-1265	394	1	kennedy	kennedy	PROPN
ajis02-1265	394	2	et	et	PROPN
ajis02-1265	394	3	al	al	PROPN
ajis02-1265	394	4	.	.	PROPN
ajis02-1265	394	5	(	(	PUNCT
ajis02-1265	394	6	2012	2012	NUM
ajis02-1265	394	7	)	)	PUNCT
ajis02-1265	395	1	√	√	PROPN
ajis02-1265	395	2	mcadam	mcadam	PROPN
ajis02-1265	395	3	and	and	CCONJ
ajis02-1265	395	4	donaghy	donaghy	PROPN
ajis02-1265	395	5	(	(	PUNCT
ajis02-1265	395	6	1999	1999	NUM
ajis02-1265	395	7	)	)	PUNCT
ajis02-1265	396	1	√	√	NUM
ajis02-1265	396	2	√	√	NUM
ajis02-1265	396	3	table	table	NOUN
ajis02-1265	396	4	11	11	NUM
ajis02-1265	396	5	:	:	PUNCT
ajis02-1265	396	6	aspects	aspect	NOUN
ajis02-1265	396	7	to	to	PART
ajis02-1265	396	8	consider	consider	VERB
ajis02-1265	396	9	for	for	ADP
ajis02-1265	396	10	bpm	bpm	NOUN
ajis02-1265	396	11	team	team	NOUN
ajis02-1265	396	12	selection	selection	NOUN
ajis02-1265	396	13	‘	'	PUNCT
ajis02-1265	396	14	specialised	specialised	ADJ
ajis02-1265	396	15	skills	skill	NOUN
ajis02-1265	396	16	and	and	CCONJ
ajis02-1265	396	17	experience	experience	NOUN
ajis02-1265	396	18	’	'	PUNCT
ajis02-1265	396	19	was	be	AUX
ajis02-1265	396	20	emphasised	emphasise	VERB
ajis02-1265	396	21	in	in	ADP
ajis02-1265	396	22	the	the	DET
ajis02-1265	396	23	literature	literature	NOUN
ajis02-1265	396	24	in	in	ADP
ajis02-1265	396	25	both	both	CCONJ
ajis02-1265	396	26	developing	develop	VERB
ajis02-1265	396	27	and	and	CCONJ
ajis02-1265	396	28	developed	developed	ADJ
ajis02-1265	396	29	country	country	NOUN
ajis02-1265	396	30	contexts	contexts	NOUN
ajis02-1265	396	31	,	,	PUNCT
ajis02-1265	396	32	however	however	ADV
ajis02-1265	396	33	,	,	PUNCT
ajis02-1265	396	34	with	with	ADP
ajis02-1265	396	35	most	most	ADJ
ajis02-1265	396	36	details	detail	NOUN
ajis02-1265	396	37	predominantly	predominantly	ADV
ajis02-1265	396	38	discussing	discuss	VERB
ajis02-1265	396	39	ict	ict	PROPN
ajis02-1265	396	40	and	and	CCONJ
ajis02-1265	396	41	technical	technical	ADJ
ajis02-1265	396	42	skills	skill	NOUN
ajis02-1265	396	43	.	.	PUNCT
ajis02-1265	397	1	on	on	ADP
ajis02-1265	397	2	the	the	DET
ajis02-1265	397	3	other	other	ADJ
ajis02-1265	397	4	hand	hand	NOUN
ajis02-1265	397	5	,	,	PUNCT
ajis02-1265	397	6	the	the	DET
ajis02-1265	397	7	need	need	NOUN
ajis02-1265	397	8	for	for	ADP
ajis02-1265	397	9	‘	'	PUNCT
ajis02-1265	397	10	setting	set	VERB
ajis02-1265	397	11	up	up	ADP
ajis02-1265	397	12	a	a	DET
ajis02-1265	397	13	bpm	bpm	NOUN
ajis02-1265	397	14	office	office	NOUN
ajis02-1265	397	15	’	'	PUNCT
ajis02-1265	397	16	(	(	PUNCT
ajis02-1265	397	17	or	or	CCONJ
ajis02-1265	397	18	having	have	VERB
ajis02-1265	397	19	a	a	DET
ajis02-1265	397	20	dedicated	dedicated	ADJ
ajis02-1265	397	21	entity	entity	NOUN
ajis02-1265	397	22	for	for	ADP
ajis02-1265	397	23	bpm	bpm	NOUN
ajis02-1265	397	24	within	within	ADP
ajis02-1265	397	25	the	the	DET
ajis02-1265	397	26	organisation	organisation	NOUN
ajis02-1265	397	27	)	)	PUNCT
ajis02-1265	397	28	was	be	AUX
ajis02-1265	397	29	mentioned	mention	VERB
ajis02-1265	397	30	only	only	ADV
ajis02-1265	397	31	in	in	ADP
ajis02-1265	397	32	a	a	DET
ajis02-1265	397	33	single	single	ADJ
ajis02-1265	397	34	study	study	NOUN
ajis02-1265	397	35	(	(	PUNCT
ajis02-1265	397	36	in	in	ADP
ajis02-1265	397	37	a	a	DET
ajis02-1265	397	38	developing	develop	VERB
ajis02-1265	397	39	country	country	NOUN
ajis02-1265	397	40	context	context	NOUN
ajis02-1265	397	41	)	)	PUNCT
ajis02-1265	397	42	.	.	PUNCT
ajis02-1265	398	1	‘	'	PUNCT
ajis02-1265	398	2	cross	cross	ADJ
ajis02-1265	398	3	-	-	ADJ
ajis02-1265	398	4	functional	functional	ADJ
ajis02-1265	398	5	specialist	specialist	NOUN
ajis02-1265	398	6	group	group	NOUN
ajis02-1265	398	7	’	'	PUNCT
ajis02-1265	398	8	,	,	PUNCT
ajis02-1265	398	9	and	and	CCONJ
ajis02-1265	398	10	the	the	DET
ajis02-1265	398	11	‘	'	PUNCT
ajis02-1265	398	12	use	use	NOUN
ajis02-1265	398	13	of	of	ADP
ajis02-1265	398	14	external	external	ADJ
ajis02-1265	398	15	consultants	consultant	NOUN
ajis02-1265	398	16	’	'	PUNCT
ajis02-1265	398	17	were	be	AUX
ajis02-1265	398	18	mentioned	mention	VERB
ajis02-1265	398	19	in	in	ADP
ajis02-1265	398	20	both	both	DET
ajis02-1265	398	21	contexts	context	NOUN
ajis02-1265	398	22	.	.	PUNCT
ajis02-1265	399	1	although	although	SCONJ
ajis02-1265	399	2	the	the	DET
ajis02-1265	399	3	‘	'	PUNCT
ajis02-1265	399	4	skill	skill	NOUN
ajis02-1265	399	5	set	set	NOUN
ajis02-1265	399	6	’	'	PUNCT
ajis02-1265	399	7	and	and	CCONJ
ajis02-1265	399	8	the	the	DET
ajis02-1265	399	9	call	call	NOUN
ajis02-1265	399	10	for	for	ADP
ajis02-1265	399	11	a	a	DET
ajis02-1265	399	12	‘	'	PUNCT
ajis02-1265	399	13	right	right	ADJ
ajis02-1265	399	14	mix	mix	NOUN
ajis02-1265	399	15	’	'	PUNCT
ajis02-1265	399	16	was	be	AUX
ajis02-1265	399	17	repeatedly	repeatedly	ADV
ajis02-1265	399	18	discussed	discuss	VERB
ajis02-1265	399	19	by	by	ADP
ajis02-1265	399	20	various	various	ADJ
ajis02-1265	399	21	authors	author	NOUN
ajis02-1265	399	22	,	,	PUNCT
ajis02-1265	399	23	the	the	DET
ajis02-1265	399	24	definitions	definition	NOUN
ajis02-1265	399	25	and	and	CCONJ
ajis02-1265	399	26	description	description	NOUN
ajis02-1265	399	27	of	of	ADP
ajis02-1265	399	28	these	these	DET
ajis02-1265	399	29	concepts	concept	NOUN
ajis02-1265	399	30	still	still	ADV
ajis02-1265	399	31	need	need	VERB
ajis02-1265	399	32	further	further	ADJ
ajis02-1265	399	33	clarification	clarification	NOUN
ajis02-1265	399	34	.	.	PUNCT
ajis02-1265	400	1	furthermore	furthermore	ADV
ajis02-1265	400	2	,	,	PUNCT
ajis02-1265	400	3	skills	skill	NOUN
ajis02-1265	400	4	were	be	AUX
ajis02-1265	400	5	mostly	mostly	ADV
ajis02-1265	400	6	attributed	attribute	VERB
ajis02-1265	400	7	towards	towards	ADP
ajis02-1265	400	8	ict	ict	PROPN
ajis02-1265	400	9	and	and	CCONJ
ajis02-1265	400	10	technical	technical	ADJ
ajis02-1265	400	11	skills	skill	NOUN
ajis02-1265	400	12	development	development	NOUN
ajis02-1265	400	13	,	,	PUNCT
ajis02-1265	400	14	whereas	whereas	SCONJ
ajis02-1265	400	15	based	base	VERB
ajis02-1265	400	16	on	on	ADP
ajis02-1265	400	17	the	the	DET
ajis02-1265	400	18	above	above	ADJ
ajis02-1265	400	19	discussion	discussion	NOUN
ajis02-1265	400	20	,	,	PUNCT
ajis02-1265	400	21	it	it	PRON
ajis02-1265	400	22	is	be	AUX
ajis02-1265	400	23	observed	observe	VERB
ajis02-1265	400	24	that	that	SCONJ
ajis02-1265	400	25	a	a	DET
ajis02-1265	400	26	majority	majority	NOUN
ajis02-1265	400	27	of	of	ADP
ajis02-1265	400	28	literature	literature	NOUN
ajis02-1265	400	29	lacked	lack	VERB
ajis02-1265	400	30	details	detail	NOUN
ajis02-1265	400	31	on	on	ADP
ajis02-1265	400	32	bpm	bpm	NOUN
ajis02-1265	400	33	specific	specific	ADJ
ajis02-1265	400	34	skills	skill	NOUN
ajis02-1265	400	35	and	and	CCONJ
ajis02-1265	400	36	competencies	competency	NOUN
ajis02-1265	400	37	.	.	PUNCT
ajis02-1265	401	1	this	this	PRON
ajis02-1265	401	2	leaves	leave	VERB
ajis02-1265	401	3	the	the	DET
ajis02-1265	401	4	question	question	NOUN
ajis02-1265	401	5	‘	'	PUNCT
ajis02-1265	401	6	what	what	PRON
ajis02-1265	401	7	constitutes	constitute	VERB
ajis02-1265	401	8	an	an	DET
ajis02-1265	401	9	effective	effective	ADJ
ajis02-1265	401	10	bpm	bpm	NOUN
ajis02-1265	401	11	team	team	NOUN
ajis02-1265	401	12	in	in	ADP
ajis02-1265	401	13	public	public	ADJ
ajis02-1265	401	14	sector	sector	NOUN
ajis02-1265	401	15	contexts	contexts	NOUN
ajis02-1265	401	16	?	?	PUNCT
ajis02-1265	401	17	’	'	PUNCT
ajis02-1265	402	1	unanswered	unanswered	ADJ
ajis02-1265	402	2	.	.	PUNCT
ajis02-1265	403	1	bpm	bpm	PROPN
ajis02-1265	403	2	is	be	AUX
ajis02-1265	403	3	still	still	ADV
ajis02-1265	403	4	in	in	ADP
ajis02-1265	403	5	its	its	PRON
ajis02-1265	403	6	introductory	introductory	ADJ
ajis02-1265	403	7	stages	stage	NOUN
ajis02-1265	403	8	in	in	ADP
ajis02-1265	403	9	developing	develop	VERB
ajis02-1265	403	10	countries	country	NOUN
ajis02-1265	403	11	and	and	CCONJ
ajis02-1265	403	12	due	due	ADP
ajis02-1265	403	13	to	to	ADP
ajis02-1265	403	14	the	the	DET
ajis02-1265	403	15	lack	lack	NOUN
ajis02-1265	403	16	of	of	ADP
ajis02-1265	403	17	resources	resource	NOUN
ajis02-1265	403	18	and	and	CCONJ
ajis02-1265	403	19	skills	skill	NOUN
ajis02-1265	403	20	development	development	NOUN
ajis02-1265	403	21	opportunities	opportunity	NOUN
ajis02-1265	403	22	(	(	PUNCT
ajis02-1265	403	23	bandara	bandara	PROPN
ajis02-1265	403	24	et	et	PROPN
ajis02-1265	403	25	al	al	PROPN
ajis02-1265	403	26	.	.	PROPN
ajis02-1265	403	27	,	,	PUNCT
ajis02-1265	403	28	2012	2012	NUM
ajis02-1265	403	29	)	)	PUNCT
ajis02-1265	403	30	,	,	PUNCT
ajis02-1265	403	31	there	there	PRON
ajis02-1265	403	32	is	be	VERB
ajis02-1265	403	33	a	a	DET
ajis02-1265	403	34	need	need	NOUN
ajis02-1265	403	35	for	for	ADP
ajis02-1265	403	36	robust	robust	ADJ
ajis02-1265	403	37	human	human	ADJ
ajis02-1265	403	38	resource	resource	NOUN
ajis02-1265	403	39	planning	planning	NOUN
ajis02-1265	403	40	,	,	PUNCT
ajis02-1265	403	41	training	training	NOUN
ajis02-1265	403	42	and	and	CCONJ
ajis02-1265	403	43	development	development	NOUN
ajis02-1265	403	44	strategies	strategy	NOUN
ajis02-1265	403	45	.	.	PUNCT
ajis02-1265	404	1	considering	consider	VERB
ajis02-1265	404	2	the	the	DET
ajis02-1265	404	3	above	above	ADJ
ajis02-1265	404	4	discussion	discussion	NOUN
ajis02-1265	404	5	,	,	PUNCT
ajis02-1265	404	6	we	we	PRON
ajis02-1265	404	7	australasian	australasian	ADJ
ajis02-1265	404	8	journal	journal	NOUN
ajis02-1265	404	9	of	of	ADP
ajis02-1265	404	10	information	information	NOUN
ajis02-1265	404	11	systems	system	NOUN
ajis02-1265	404	12	syed	sye	VERB
ajis02-1265	404	13	,	,	PUNCT
ajis02-1265	404	14	bandara	bandara	PROPN
ajis02-1265	404	15	,	,	PUNCT
ajis02-1265	404	16	french	french	PROPN
ajis02-1265	404	17	&	&	CCONJ
ajis02-1265	404	18	stewart	stewart	PROPN
ajis02-1265	404	19	2018	2018	NUM
ajis02-1265	404	20	,	,	PUNCT
ajis02-1265	404	21	vol	vol	NOUN
ajis02-1265	404	22	22	22	NUM
ajis02-1265	404	23	,	,	PUNCT
ajis02-1265	404	24	research	research	NOUN
ajis02-1265	404	25	article	article	NOUN
ajis02-1265	404	26	csf	csf	ADJ
ajis02-1265	404	27	of	of	ADP
ajis02-1265	404	28	bpm	bpm	NOUN
ajis02-1265	404	29	in	in	ADP
ajis02-1265	404	30	public	public	ADJ
ajis02-1265	404	31	sector	sector	NOUN
ajis02-1265	404	32	22	22	NUM
ajis02-1265	404	33	deduce	deduce	VERB
ajis02-1265	404	34	that	that	DET
ajis02-1265	404	35	bpm	bpm	NOUN
ajis02-1265	404	36	knowledge	knowledge	NOUN
ajis02-1265	404	37	and	and	CCONJ
ajis02-1265	404	38	skill	skill	NOUN
ajis02-1265	404	39	development	development	NOUN
ajis02-1265	404	40	in	in	ADP
ajis02-1265	404	41	developing	develop	VERB
ajis02-1265	404	42	countries	country	NOUN
ajis02-1265	404	43	require	require	VERB
ajis02-1265	404	44	attention	attention	NOUN
ajis02-1265	404	45	.	.	PUNCT
ajis02-1265	405	1	thus	thus	ADV
ajis02-1265	405	2	,	,	PUNCT
ajis02-1265	405	3	‘	'	PUNCT
ajis02-1265	405	4	how	how	SCONJ
ajis02-1265	405	5	to	to	PART
ajis02-1265	405	6	develop	develop	VERB
ajis02-1265	405	7	bpm	bpm	NOUN
ajis02-1265	405	8	capabilities	capability	NOUN
ajis02-1265	405	9	(	(	PUNCT
ajis02-1265	405	10	in	in	ADP
ajis02-1265	405	11	general	general	ADJ
ajis02-1265	405	12	)	)	PUNCT
ajis02-1265	405	13	in	in	ADP
ajis02-1265	405	14	developing	develop	VERB
ajis02-1265	405	15	countries	country	NOUN
ajis02-1265	405	16	?	?	PUNCT
ajis02-1265	405	17	’	'	PUNCT
ajis02-1265	405	18	can	can	AUX
ajis02-1265	405	19	be	be	AUX
ajis02-1265	405	20	a	a	DET
ajis02-1265	405	21	focus	focus	NOUN
ajis02-1265	405	22	for	for	ADP
ajis02-1265	405	23	future	future	ADJ
ajis02-1265	405	24	research	research	NOUN
ajis02-1265	405	25	.	.	PUNCT
ajis02-1265	406	1	5.6	5.6	NUM
ajis02-1265	406	2	alleviation	alleviation	NOUN
ajis02-1265	406	3	of	of	ADP
ajis02-1265	406	4	downsizing	downsize	VERB
ajis02-1265	406	5	fears	fear	NOUN
ajis02-1265	406	6	(	(	PUNCT
ajis02-1265	406	7	resistance	resistance	NOUN
ajis02-1265	406	8	to	to	PART
ajis02-1265	406	9	change	change	VERB
ajis02-1265	406	10	)	)	PUNCT
ajis02-1265	406	11	resistance	resistance	NOUN
ajis02-1265	406	12	to	to	ADP
ajis02-1265	406	13	change	change	NOUN
ajis02-1265	406	14	can	can	AUX
ajis02-1265	406	15	influence	influence	VERB
ajis02-1265	406	16	the	the	DET
ajis02-1265	406	17	actual	actual	ADJ
ajis02-1265	406	18	or	or	CCONJ
ajis02-1265	406	19	expected	expect	VERB
ajis02-1265	406	20	outcomes	outcome	NOUN
ajis02-1265	406	21	related	relate	VERB
ajis02-1265	406	22	to	to	ADP
ajis02-1265	406	23	bpm	bpm	PROPN
ajis02-1265	406	24	.	.	PUNCT
ajis02-1265	407	1	bpm	bpm	PROPN
ajis02-1265	407	2	brings	bring	VERB
ajis02-1265	407	3	radical	radical	ADJ
ajis02-1265	407	4	change	change	NOUN
ajis02-1265	407	5	to	to	ADP
ajis02-1265	407	6	organisational	organisational	ADJ
ajis02-1265	407	7	structures	structure	NOUN
ajis02-1265	407	8	,	,	PUNCT
ajis02-1265	407	9	which	which	PRON
ajis02-1265	407	10	is	be	AUX
ajis02-1265	407	11	often	often	ADV
ajis02-1265	407	12	perceived	perceive	VERB
ajis02-1265	407	13	as	as	ADP
ajis02-1265	407	14	a	a	DET
ajis02-1265	407	15	threat	threat	NOUN
ajis02-1265	407	16	(	(	PUNCT
ajis02-1265	407	17	alves	alves	PROPN
ajis02-1265	407	18	et	et	PROPN
ajis02-1265	407	19	al	al	PROPN
ajis02-1265	407	20	.	.	PROPN
ajis02-1265	407	21	,	,	PUNCT
ajis02-1265	407	22	2014	2014	NUM
ajis02-1265	407	23	;	;	PUNCT
ajis02-1265	407	24	axelsson	axelsson	PROPN
ajis02-1265	407	25	et	et	PROPN
ajis02-1265	407	26	al	al	PROPN
ajis02-1265	407	27	.	.	PROPN
ajis02-1265	407	28	,	,	PUNCT
ajis02-1265	407	29	2011	2011	NUM
ajis02-1265	407	30	;	;	PUNCT
ajis02-1265	407	31	mcadam	mcadam	PROPN
ajis02-1265	407	32	&	&	CCONJ
ajis02-1265	407	33	donaghy	donaghy	PROPN
ajis02-1265	407	34	,	,	PUNCT
ajis02-1265	407	35	1999	1999	NUM
ajis02-1265	407	36	)	)	PUNCT
ajis02-1265	407	37	.	.	PUNCT
ajis02-1265	408	1	employees	employee	NOUN
ajis02-1265	408	2	who	who	PRON
ajis02-1265	408	3	fear	fear	VERB
ajis02-1265	408	4	the	the	DET
ajis02-1265	408	5	loss	loss	NOUN
ajis02-1265	408	6	of	of	ADP
ajis02-1265	408	7	authority	authority	NOUN
ajis02-1265	408	8	and	and	CCONJ
ajis02-1265	408	9	choice	choice	NOUN
ajis02-1265	408	10	due	due	ADP
ajis02-1265	408	11	to	to	ADP
ajis02-1265	408	12	the	the	DET
ajis02-1265	408	13	introduction	introduction	NOUN
ajis02-1265	408	14	of	of	ADP
ajis02-1265	408	15	technology	technology	NOUN
ajis02-1265	408	16	and	and	CCONJ
ajis02-1265	408	17	ict	ict	NOUN
ajis02-1265	408	18	-	-	PUNCT
ajis02-1265	408	19	enabled	enable	VERB
ajis02-1265	408	20	processes	process	NOUN
ajis02-1265	408	21	show	show	VERB
ajis02-1265	408	22	higher	high	ADJ
ajis02-1265	408	23	resistance	resistance	NOUN
ajis02-1265	408	24	to	to	PART
ajis02-1265	408	25	change	change	VERB
ajis02-1265	408	26	(	(	PUNCT
ajis02-1265	408	27	meier	meier	PROPN
ajis02-1265	408	28	et	et	PROPN
ajis02-1265	408	29	al	al	PROPN
ajis02-1265	408	30	.	.	PROPN
ajis02-1265	408	31	,	,	PUNCT
ajis02-1265	408	32	2013	2013	NUM
ajis02-1265	408	33	;	;	PUNCT
ajis02-1265	408	34	weerakkody	weerakkody	NOUN
ajis02-1265	408	35	,	,	PUNCT
ajis02-1265	408	36	el	el	PROPN
ajis02-1265	408	37	-	-	PUNCT
ajis02-1265	408	38	haddadeh	haddadeh	PROPN
ajis02-1265	408	39	,	,	PUNCT
ajis02-1265	408	40	et	et	PROPN
ajis02-1265	408	41	al	al	PROPN
ajis02-1265	408	42	.	.	PROPN
ajis02-1265	408	43	,	,	PUNCT
ajis02-1265	408	44	2011	2011	NUM
ajis02-1265	408	45	)	)	PUNCT
ajis02-1265	408	46	.	.	PUNCT
ajis02-1265	409	1	job	job	NOUN
ajis02-1265	409	2	security	security	NOUN
ajis02-1265	409	3	(	(	PUNCT
ajis02-1265	409	4	mcadam	mcadam	PROPN
ajis02-1265	409	5	&	&	CCONJ
ajis02-1265	409	6	donaghy	donaghy	PROPN
ajis02-1265	409	7	,	,	PUNCT
ajis02-1265	409	8	1999	1999	NUM
ajis02-1265	409	9	)	)	PUNCT
ajis02-1265	409	10	was	be	AUX
ajis02-1265	409	11	a	a	DET
ajis02-1265	409	12	key	key	ADJ
ajis02-1265	409	13	factor	factor	NOUN
ajis02-1265	409	14	of	of	ADP
ajis02-1265	409	15	concern	concern	NOUN
ajis02-1265	409	16	for	for	ADP
ajis02-1265	409	17	operational	operational	ADJ
ajis02-1265	409	18	staff	staff	NOUN
ajis02-1265	409	19	.	.	PUNCT
ajis02-1265	410	1	marilu	marilu	PROPN
ajis02-1265	410	2	(	(	PUNCT
ajis02-1265	410	3	2012	2012	NUM
ajis02-1265	410	4	)	)	PUNCT
ajis02-1265	410	5	,	,	PUNCT
ajis02-1265	410	6	on	on	ADP
ajis02-1265	410	7	the	the	DET
ajis02-1265	410	8	other	other	ADJ
ajis02-1265	410	9	hand	hand	NOUN
ajis02-1265	410	10	,	,	PUNCT
ajis02-1265	410	11	attributed	attribute	VERB
ajis02-1265	410	12	the	the	DET
ajis02-1265	410	13	fear	fear	NOUN
ajis02-1265	410	14	of	of	ADP
ajis02-1265	410	15	job	job	NOUN
ajis02-1265	410	16	loss	loss	NOUN
ajis02-1265	410	17	to	to	ADP
ajis02-1265	410	18	the	the	DET
ajis02-1265	410	19	frontline	frontline	NOUN
ajis02-1265	410	20	and	and	CCONJ
ajis02-1265	410	21	middle	middle	ADJ
ajis02-1265	410	22	management	management	NOUN
ajis02-1265	410	23	staff	staff	NOUN
ajis02-1265	410	24	in	in	ADP
ajis02-1265	410	25	the	the	DET
ajis02-1265	410	26	government	government	NOUN
ajis02-1265	410	27	sector	sector	NOUN
ajis02-1265	410	28	.	.	PUNCT
ajis02-1265	411	1	borman	borman	NOUN
ajis02-1265	411	2	and	and	CCONJ
ajis02-1265	411	3	janssen	janssen	PROPN
ajis02-1265	411	4	(	(	PUNCT
ajis02-1265	411	5	2012	2012	NUM
ajis02-1265	411	6	)	)	PUNCT
ajis02-1265	411	7	,	,	PUNCT
ajis02-1265	411	8	suggested	suggest	VERB
ajis02-1265	411	9	the	the	DET
ajis02-1265	411	10	need	need	NOUN
ajis02-1265	411	11	for	for	SCONJ
ajis02-1265	411	12	union	union	NOUN
ajis02-1265	411	13	and	and	CCONJ
ajis02-1265	411	14	staff	staff	NOUN
ajis02-1265	411	15	relationship	relationship	NOUN
ajis02-1265	411	16	management	management	NOUN
ajis02-1265	411	17	to	to	PART
ajis02-1265	411	18	handle	handle	VERB
ajis02-1265	411	19	changes	change	NOUN
ajis02-1265	411	20	to	to	ADP
ajis02-1265	411	21	jobs	job	NOUN
ajis02-1265	411	22	and	and	CCONJ
ajis02-1265	411	23	reskilling	reskille	VERB
ajis02-1265	411	24	needs	need	NOUN
ajis02-1265	411	25	and	and	CCONJ
ajis02-1265	411	26	hartini	hartini	NOUN
ajis02-1265	411	27	et	et	PROPN
ajis02-1265	411	28	al	al	PROPN
ajis02-1265	411	29	.	.	PROPN
ajis02-1265	412	1	(	(	PUNCT
ajis02-1265	412	2	2007	2007	NUM
ajis02-1265	412	3	)	)	PUNCT
ajis02-1265	412	4	stressed	stress	VERB
ajis02-1265	412	5	the	the	DET
ajis02-1265	412	6	use	use	NOUN
ajis02-1265	412	7	of	of	ADP
ajis02-1265	412	8	intrinsic	intrinsic	ADJ
ajis02-1265	412	9	and	and	CCONJ
ajis02-1265	412	10	extrinsic	extrinsic	ADJ
ajis02-1265	412	11	motivational	motivational	ADJ
ajis02-1265	412	12	strategies	strategy	NOUN
ajis02-1265	412	13	to	to	PART
ajis02-1265	412	14	overcome	overcome	VERB
ajis02-1265	412	15	resistance	resistance	NOUN
ajis02-1265	412	16	to	to	PART
ajis02-1265	412	17	change	change	VERB
ajis02-1265	412	18	and	and	CCONJ
ajis02-1265	412	19	fear	fear	NOUN
ajis02-1265	412	20	of	of	ADP
ajis02-1265	412	21	uncertainty	uncertainty	NOUN
ajis02-1265	412	22	.	.	PUNCT
ajis02-1265	413	1	al	al	PROPN
ajis02-1265	413	2	-	-	PUNCT
ajis02-1265	413	3	kibsi	kibsi	PROPN
ajis02-1265	413	4	et	et	PROPN
ajis02-1265	413	5	al	al	PROPN
ajis02-1265	413	6	.	.	PROPN
ajis02-1265	414	1	(	(	PUNCT
ajis02-1265	414	2	2001	2001	NUM
ajis02-1265	414	3	)	)	PUNCT
ajis02-1265	414	4	on	on	ADP
ajis02-1265	414	5	the	the	DET
ajis02-1265	414	6	other	other	ADJ
ajis02-1265	414	7	hand	hand	NOUN
ajis02-1265	414	8	recommended	recommend	VERB
ajis02-1265	414	9	government	government	NOUN
ajis02-1265	414	10	employees	employee	NOUN
ajis02-1265	414	11	’	’	PART
ajis02-1265	414	12	involvement	involvement	NOUN
ajis02-1265	414	13	in	in	ADP
ajis02-1265	414	14	the	the	DET
ajis02-1265	414	15	process	process	NOUN
ajis02-1265	414	16	to	to	PART
ajis02-1265	414	17	overcome	overcome	VERB
ajis02-1265	414	18	resistance	resistance	NOUN
ajis02-1265	414	19	,	,	PUNCT
ajis02-1265	414	20	while	while	SCONJ
ajis02-1265	414	21	kamal	kamal	PROPN
ajis02-1265	414	22	(	(	PUNCT
ajis02-1265	414	23	2006	2006	NUM
ajis02-1265	414	24	)	)	PUNCT
ajis02-1265	414	25	recommended	recommend	VERB
ajis02-1265	414	26	that	that	PRON
ajis02-1265	414	27	resistance	resistance	NOUN
ajis02-1265	414	28	to	to	ADP
ajis02-1265	414	29	change	change	NOUN
ajis02-1265	414	30	can	can	AUX
ajis02-1265	414	31	be	be	AUX
ajis02-1265	414	32	effectively	effectively	ADV
ajis02-1265	414	33	addressed	address	VERB
ajis02-1265	414	34	by	by	ADP
ajis02-1265	414	35	introducing	introduce	VERB
ajis02-1265	414	36	the	the	DET
ajis02-1265	414	37	role	role	NOUN
ajis02-1265	414	38	of	of	ADP
ajis02-1265	414	39	influential	influential	ADJ
ajis02-1265	414	40	and	and	CCONJ
ajis02-1265	414	41	tech	tech	NOUN
ajis02-1265	414	42	-	-	PUNCT
ajis02-1265	414	43	savvy	savvy	VERB
ajis02-1265	414	44	champions	champion	NOUN
ajis02-1265	414	45	.	.	PUNCT
ajis02-1265	415	1	table	table	NOUN
ajis02-1265	415	2	12	12	NUM
ajis02-1265	415	3	presents	present	NOUN
ajis02-1265	415	4	the	the	DET
ajis02-1265	415	5	identified	identify	VERB
ajis02-1265	415	6	sub	sub	NOUN
ajis02-1265	415	7	-	-	NOUN
ajis02-1265	415	8	factors	factor	NOUN
ajis02-1265	415	9	.	.	PUNCT
ajis02-1265	416	1	(	(	PUNCT
ajis02-1265	416	2	*	*	PUNCT
ajis02-1265	416	3	)	)	PUNCT
ajis02-1265	416	4	represents	represent	VERB
ajis02-1265	416	5	developing	develop	VERB
ajis02-1265	416	6	countries	country	NOUN
ajis02-1265	416	7	pr	pr	NOUN
ajis02-1265	416	8	of	of	ADP
ajis02-1265	416	9	es	es	X
ajis02-1265	416	10	si	si	X
ajis02-1265	416	11	on	on	ADP
ajis02-1265	416	12	al	al	PROPN
ajis02-1265	416	13	a	a	DET
ajis02-1265	416	14	ut	ut	PROPN
ajis02-1265	416	15	on	on	ADP
ajis02-1265	416	16	om	om	PROPN
ajis02-1265	416	17	y	y	PROPN
ajis02-1265	416	18	jo	jo	PROPN
ajis02-1265	416	19	b	b	PROPN
ajis02-1265	416	20	se	se	PROPN
ajis02-1265	416	21	cu	cu	PROPN
ajis02-1265	417	1	ri	ri	PROPN
ajis02-1265	418	1	ty	ty	INTJ
ajis02-1265	418	2	t	t	X
ajis02-1265	418	3	hr	hr	NOUN
ajis02-1265	418	4	ea	ea	X
ajis02-1265	418	5	ts	ts	X
ajis02-1265	418	6	to	to	ADP
ajis02-1265	418	7	a	a	DET
ajis02-1265	418	8	ut	ut	PROPN
ajis02-1265	418	9	ho	ho	PROPN
ajis02-1265	418	10	ri	ri	PROPN
ajis02-1265	419	1	ty	ty	INTJ
ajis02-1265	420	1	a	a	PRON
ajis02-1265	420	2	nd	nd	INTJ
ajis02-1265	420	3	po	po	PROPN
ajis02-1265	420	4	w	w	NOUN
ajis02-1265	421	1	er	er	INTJ
ajis02-1265	421	2	c	c	INTJ
ajis02-1265	421	3	ha	ha	INTJ
ajis02-1265	421	4	ng	ng	PROPN
ajis02-1265	421	5	es	es	PROPN
ajis02-1265	421	6	in	in	ADP
ajis02-1265	421	7	jo	jo	PROPN
ajis02-1265	421	8	b	b	PROPN
ajis02-1265	421	9	r	r	NOUN
ajis02-1265	421	10	ol	ol	PROPN
ajis02-1265	421	11	e	e	NOUN
ajis02-1265	421	12	an	an	PROPN
ajis02-1265	421	13	d	d	NOUN
ajis02-1265	421	14	r	r	NOUN
ajis02-1265	421	15	es	es	X
ajis02-1265	421	16	ki	ki	PROPN
ajis02-1265	421	17	lli	lli	PROPN
ajis02-1265	421	18	ng	ng	PROPN
ajis02-1265	421	19	n	n	PROPN
ajis02-1265	421	20	ee	ee	VERB
ajis02-1265	421	21	ds	ds	PROPN
ajis02-1265	421	22	*	*	PUNCT
ajis02-1265	421	23	alves	alves	PROPN
ajis02-1265	421	24	et	et	PROPN
ajis02-1265	421	25	al	al	PROPN
ajis02-1265	421	26	.	.	PROPN
ajis02-1265	422	1	(	(	PUNCT
ajis02-1265	422	2	2014	2014	NUM
ajis02-1265	422	3	)	)	PUNCT
ajis02-1265	422	4	√	√	NOUN
ajis02-1265	423	1	√	√	NUM
ajis02-1265	423	2	*	*	PUNCT
ajis02-1265	423	3	hartini	hartini	PROPN
ajis02-1265	423	4	et	et	PROPN
ajis02-1265	423	5	al	al	PROPN
ajis02-1265	423	6	.	.	PROPN
ajis02-1265	423	7	(	(	PUNCT
ajis02-1265	423	8	2007	2007	NUM
ajis02-1265	423	9	)	)	PUNCT
ajis02-1265	424	1	√	√	PROPN
ajis02-1265	424	2	*	*	PUNCT
ajis02-1265	424	3	weerakkody	weerakkody	NOUN
ajis02-1265	424	4	et	et	PROPN
ajis02-1265	424	5	al	al	PROPN
ajis02-1265	424	6	.	.	PROPN
ajis02-1265	425	1	(	(	PUNCT
ajis02-1265	425	2	2011	2011	NUM
ajis02-1265	425	3	)	)	PUNCT
ajis02-1265	426	1	√	√	NOUN
ajis02-1265	426	2	axelsson	axelsson	VERB
ajis02-1265	426	3	et	et	PROPN
ajis02-1265	426	4	al	al	PROPN
ajis02-1265	426	5	.	.	PROPN
ajis02-1265	427	1	(	(	PUNCT
ajis02-1265	427	2	2011	2011	NUM
ajis02-1265	427	3	)	)	PUNCT
ajis02-1265	427	4	.	.	PUNCT
ajis02-1265	428	1	√	√	NOUN
ajis02-1265	428	2	√	√	NUM
ajis02-1265	428	3	borman	borman	NOUN
ajis02-1265	428	4	and	and	CCONJ
ajis02-1265	428	5	janssen	janssen	PROPN
ajis02-1265	428	6	(	(	PUNCT
ajis02-1265	428	7	2012	2012	NUM
ajis02-1265	428	8	)	)	PUNCT
ajis02-1265	428	9	√	√	PROPN
ajis02-1265	428	10	marilu	marilu	PROPN
ajis02-1265	428	11	(	(	PUNCT
ajis02-1265	428	12	2012	2012	NUM
ajis02-1265	428	13	)	)	PUNCT
ajis02-1265	429	1	√	√	PROPN
ajis02-1265	429	2	mcadam	mcadam	PROPN
ajis02-1265	429	3	and	and	CCONJ
ajis02-1265	429	4	donaghy	donaghy	PROPN
ajis02-1265	429	5	(	(	PUNCT
ajis02-1265	429	6	1999	1999	NUM
ajis02-1265	429	7	)	)	PUNCT
ajis02-1265	430	1	√	√	NOUN
ajis02-1265	431	1	√	√	NUM
ajis02-1265	431	2	√	√	NUM
ajis02-1265	431	3	meier	meier	PROPN
ajis02-1265	431	4	et	et	PROPN
ajis02-1265	431	5	al	al	PROPN
ajis02-1265	432	1	.	.	PROPN
ajis02-1265	433	1	(	(	PUNCT
ajis02-1265	433	2	2013	2013	NUM
ajis02-1265	433	3	)	)	PUNCT
ajis02-1265	433	4	√	√	NOUN
ajis02-1265	433	5	table	table	NOUN
ajis02-1265	433	6	12	12	NUM
ajis02-1265	433	7	:	:	PUNCT
ajis02-1265	433	8	summary	summary	NOUN
ajis02-1265	433	9	of	of	ADP
ajis02-1265	433	10	attributes	attribute	NOUN
ajis02-1265	433	11	underpinning	underpin	VERB
ajis02-1265	433	12	downsizing	downsize	VERB
ajis02-1265	433	13	fears	fear	NOUN
ajis02-1265	433	14	‘	'	PUNCT
ajis02-1265	433	15	professional	professional	ADJ
ajis02-1265	433	16	autonomy	autonomy	NOUN
ajis02-1265	433	17	’	'	PUNCT
ajis02-1265	433	18	,	,	PUNCT
ajis02-1265	433	19	‘	'	PUNCT
ajis02-1265	433	20	job	job	NOUN
ajis02-1265	433	21	security	security	NOUN
ajis02-1265	433	22	’	'	PUNCT
ajis02-1265	433	23	,	,	PUNCT
ajis02-1265	433	24	and	and	CCONJ
ajis02-1265	433	25	‘	'	PUNCT
ajis02-1265	433	26	threats	threat	NOUN
ajis02-1265	433	27	to	to	ADP
ajis02-1265	433	28	authority	authority	NOUN
ajis02-1265	433	29	and	and	CCONJ
ajis02-1265	433	30	power	power	NOUN
ajis02-1265	433	31	’	'	PUNCT
ajis02-1265	433	32	were	be	AUX
ajis02-1265	433	33	the	the	DET
ajis02-1265	433	34	common	common	ADJ
ajis02-1265	433	35	sub	sub	NOUN
ajis02-1265	433	36	-	-	ADJ
ajis02-1265	433	37	factors	factor	NOUN
ajis02-1265	433	38	mentioned	mention	VERB
ajis02-1265	433	39	for	for	ADP
ajis02-1265	433	40	resistance	resistance	NOUN
ajis02-1265	433	41	.	.	PUNCT
ajis02-1265	434	1	whereas	whereas	SCONJ
ajis02-1265	434	2	‘	'	PUNCT
ajis02-1265	434	3	changes	change	NOUN
ajis02-1265	434	4	in	in	ADP
ajis02-1265	434	5	job	job	NOUN
ajis02-1265	434	6	roles	role	NOUN
ajis02-1265	434	7	and	and	CCONJ
ajis02-1265	434	8	reskilling	reskille	VERB
ajis02-1265	434	9	needs	need	NOUN
ajis02-1265	434	10	’	'	PUNCT
ajis02-1265	434	11	was	be	AUX
ajis02-1265	434	12	not	not	PART
ajis02-1265	434	13	mentioned	mention	VERB
ajis02-1265	434	14	in	in	ADP
ajis02-1265	434	15	studies	study	NOUN
ajis02-1265	434	16	on	on	ADP
ajis02-1265	434	17	developing	develop	VERB
ajis02-1265	434	18	countries	country	NOUN
ajis02-1265	434	19	.	.	PUNCT
ajis02-1265	435	1	considering	consider	VERB
ajis02-1265	435	2	the	the	DET
ajis02-1265	435	3	above	above	ADJ
ajis02-1265	435	4	discussion	discussion	NOUN
ajis02-1265	435	5	,	,	PUNCT
ajis02-1265	435	6	‘	'	PUNCT
ajis02-1265	435	7	what	what	PRON
ajis02-1265	435	8	are	be	AUX
ajis02-1265	435	9	the	the	DET
ajis02-1265	435	10	key	key	ADJ
ajis02-1265	435	11	contributing	contribute	VERB
ajis02-1265	435	12	factors	factor	NOUN
ajis02-1265	435	13	that	that	PRON
ajis02-1265	435	14	lead	lead	VERB
ajis02-1265	435	15	to	to	ADP
ajis02-1265	435	16	resistance	resistance	NOUN
ajis02-1265	435	17	to	to	PART
ajis02-1265	435	18	change	change	VERB
ajis02-1265	435	19	for	for	ADP
ajis02-1265	435	20	bpm	bpm	NOUN
ajis02-1265	435	21	in	in	ADP
ajis02-1265	435	22	public	public	ADJ
ajis02-1265	435	23	sector	sector	NOUN
ajis02-1265	435	24	organisations	organisation	NOUN
ajis02-1265	435	25	?	?	PUNCT
ajis02-1265	435	26	’	'	PUNCT
ajis02-1265	435	27	is	be	AUX
ajis02-1265	435	28	an	an	DET
ajis02-1265	435	29	important	important	ADJ
ajis02-1265	435	30	aspect	aspect	NOUN
ajis02-1265	435	31	that	that	PRON
ajis02-1265	435	32	requires	require	VERB
ajis02-1265	435	33	further	further	ADJ
ajis02-1265	435	34	investigation	investigation	NOUN
ajis02-1265	435	35	.	.	PUNCT
ajis02-1265	436	1	furthermore	furthermore	ADV
ajis02-1265	436	2	,	,	PUNCT
ajis02-1265	436	3	mcadam	mcadam	PROPN
ajis02-1265	436	4	and	and	CCONJ
ajis02-1265	436	5	donaghy	donaghy	PROPN
ajis02-1265	436	6	(	(	PUNCT
ajis02-1265	436	7	1999	1999	NUM
ajis02-1265	436	8	)	)	PUNCT
ajis02-1265	436	9	identified	identify	VERB
ajis02-1265	436	10	a	a	DET
ajis02-1265	436	11	higher	high	ADJ
ajis02-1265	436	12	level	level	NOUN
ajis02-1265	436	13	of	of	ADP
ajis02-1265	436	14	resistance	resistance	NOUN
ajis02-1265	436	15	to	to	PART
ajis02-1265	436	16	change	change	VERB
ajis02-1265	436	17	within	within	ADP
ajis02-1265	436	18	operational	operational	ADJ
ajis02-1265	436	19	staff	staff	NOUN
ajis02-1265	436	20	,	,	PUNCT
ajis02-1265	436	21	whereas	whereas	SCONJ
ajis02-1265	436	22	marilu	marilu	PROPN
ajis02-1265	436	23	(	(	PUNCT
ajis02-1265	436	24	2012	2012	NUM
ajis02-1265	436	25	)	)	PUNCT
ajis02-1265	436	26	relates	relate	VERB
ajis02-1265	436	27	it	it	PRON
ajis02-1265	436	28	to	to	ADP
ajis02-1265	436	29	front	front	ADJ
ajis02-1265	436	30	-	-	PUNCT
ajis02-1265	436	31	line	line	NOUN
ajis02-1265	436	32	and	and	CCONJ
ajis02-1265	436	33	middle	middle	ADJ
ajis02-1265	436	34	management	management	NOUN
ajis02-1265	436	35	staff	staff	NOUN
ajis02-1265	436	36	.	.	PUNCT
ajis02-1265	437	1	this	this	DET
ajis02-1265	437	2	anomaly	anomaly	NOUN
ajis02-1265	437	3	warrants	warrant	VERB
ajis02-1265	437	4	further	far	ADV
ajis02-1265	437	5	understanding	understanding	NOUN
ajis02-1265	437	6	of	of	ADP
ajis02-1265	437	7	which	which	DET
ajis02-1265	437	8	level	level	NOUN
ajis02-1265	437	9	of	of	ADP
ajis02-1265	437	10	staff	staff	NOUN
ajis02-1265	437	11	in	in	ADP
ajis02-1265	437	12	a	a	DET
ajis02-1265	437	13	government	government	NOUN
ajis02-1265	437	14	organisation	organisation	NOUN
ajis02-1265	437	15	may	may	AUX
ajis02-1265	437	16	exhibit	exhibit	VERB
ajis02-1265	437	17	higher	high	ADJ
ajis02-1265	437	18	resistance	resistance	NOUN
ajis02-1265	437	19	to	to	PART
ajis02-1265	437	20	change	change	VERB
ajis02-1265	437	21	;	;	PUNCT
ajis02-1265	437	22	thus	thus	ADV
ajis02-1265	437	23	questions	question	NOUN
ajis02-1265	437	24	to	to	PART
ajis02-1265	437	25	further	far	ADV
ajis02-1265	437	26	investigate	investigate	VERB
ajis02-1265	437	27	can	can	AUX
ajis02-1265	437	28	be	be	AUX
ajis02-1265	437	29	;	;	PUNCT
ajis02-1265	437	30	‘	'	PUNCT
ajis02-1265	437	31	does	do	AUX
ajis02-1265	437	32	resistance	resistance	NOUN
ajis02-1265	437	33	to	to	PART
ajis02-1265	437	34	change	change	VERB
ajis02-1265	437	35	for	for	ADP
ajis02-1265	437	36	bpm	bpm	NOUN
ajis02-1265	437	37	differ	differ	VERB
ajis02-1265	437	38	between	between	ADP
ajis02-1265	437	39	staff	staff	NOUN
ajis02-1265	437	40	at	at	ADP
ajis02-1265	437	41	different	different	ADJ
ajis02-1265	437	42	levels	level	NOUN
ajis02-1265	437	43	in	in	ADP
ajis02-1265	437	44	public	public	ADJ
ajis02-1265	437	45	sector	sector	NOUN
ajis02-1265	437	46	contexts	contexts	NOUN
ajis02-1265	437	47	?	?	PUNCT
ajis02-1265	437	48	’	'	PUNCT
ajis02-1265	438	1	and	and	CCONJ
ajis02-1265	438	2	‘	'	PUNCT
ajis02-1265	438	3	how	how	SCONJ
ajis02-1265	438	4	to	to	PART
ajis02-1265	438	5	identify	identify	VERB
ajis02-1265	438	6	the	the	DET
ajis02-1265	438	7	most	most	ADV
ajis02-1265	438	8	vulnerable	vulnerable	ADJ
ajis02-1265	438	9	staff	staff	NOUN
ajis02-1265	438	10	groups	group	NOUN
ajis02-1265	438	11	within	within	ADP
ajis02-1265	438	12	government	government	NOUN
ajis02-1265	438	13	departments	department	NOUN
ajis02-1265	438	14	about	about	ADP
ajis02-1265	438	15	to	to	PART
ajis02-1265	438	16	deploy	deploy	VERB
ajis02-1265	438	17	bpm	bpm	NOUN
ajis02-1265	438	18	,	,	PUNCT
ajis02-1265	438	19	and	and	CCONJ
ajis02-1265	438	20	anticipate	anticipate	VERB
ajis02-1265	438	21	reactions	reaction	NOUN
ajis02-1265	438	22	?	?	PUNCT
ajis02-1265	438	23	’	'	PUNCT
ajis02-1265	438	24	.	.	PUNCT
ajis02-1265	439	1	australasian	australasian	ADJ
ajis02-1265	439	2	journal	journal	NOUN
ajis02-1265	439	3	of	of	ADP
ajis02-1265	439	4	information	information	NOUN
ajis02-1265	439	5	systems	system	NOUN
ajis02-1265	439	6	syed	sye	VERB
ajis02-1265	439	7	,	,	PUNCT
ajis02-1265	439	8	bandara	bandara	PROPN
ajis02-1265	439	9	,	,	PUNCT
ajis02-1265	439	10	french	french	PROPN
ajis02-1265	439	11	&	&	CCONJ
ajis02-1265	439	12	stewart	stewart	PROPN
ajis02-1265	439	13	2018	2018	NUM
ajis02-1265	439	14	,	,	PUNCT
ajis02-1265	439	15	vol	vol	NOUN
ajis02-1265	439	16	22	22	NUM
ajis02-1265	439	17	,	,	PUNCT
ajis02-1265	439	18	research	research	NOUN
ajis02-1265	439	19	article	article	NOUN
ajis02-1265	439	20	csf	csf	ADJ
ajis02-1265	439	21	of	of	ADP
ajis02-1265	439	22	bpm	bpm	NOUN
ajis02-1265	439	23	in	in	ADP
ajis02-1265	439	24	public	public	ADJ
ajis02-1265	439	25	sector	sector	NOUN
ajis02-1265	439	26	23	23	NUM
ajis02-1265	439	27	5.7	5.7	NUM
ajis02-1265	439	28	empowerment	empowerment	NOUN
ajis02-1265	439	29	empowerment	empowerment	NOUN
ajis02-1265	439	30	can	can	AUX
ajis02-1265	439	31	address	address	VERB
ajis02-1265	439	32	the	the	DET
ajis02-1265	439	33	provision	provision	NOUN
ajis02-1265	439	34	of	of	ADP
ajis02-1265	439	35	delegation	delegation	NOUN
ajis02-1265	439	36	of	of	ADP
ajis02-1265	439	37	authority	authority	NOUN
ajis02-1265	439	38	,	,	PUNCT
ajis02-1265	439	39	responsibility	responsibility	NOUN
ajis02-1265	439	40	,	,	PUNCT
ajis02-1265	439	41	and	and	CCONJ
ajis02-1265	439	42	accountability	accountability	NOUN
ajis02-1265	439	43	issues	issue	NOUN
ajis02-1265	439	44	to	to	ADP
ajis02-1265	439	45	the	the	DET
ajis02-1265	439	46	bpm	bpm	NOUN
ajis02-1265	439	47	team	team	NOUN
ajis02-1265	439	48	.	.	PUNCT
ajis02-1265	440	1	al	al	PROPN
ajis02-1265	440	2	-	-	PUNCT
ajis02-1265	440	3	mashari	mashari	PROPN
ajis02-1265	440	4	and	and	CCONJ
ajis02-1265	440	5	zairi	zairi	ADV
ajis02-1265	440	6	(	(	PUNCT
ajis02-1265	440	7	1999	1999	NUM
ajis02-1265	440	8	)	)	PUNCT
ajis02-1265	440	9	,	,	PUNCT
ajis02-1265	440	10	reported	report	VERB
ajis02-1265	440	11	that	that	SCONJ
ajis02-1265	440	12	empowerment	empowerment	NOUN
ajis02-1265	440	13	helps	helps	AUX
ajis02-1265	440	14	create	create	VERB
ajis02-1265	440	15	collaborative	collaborative	ADJ
ajis02-1265	440	16	teamwork	teamwork	NOUN
ajis02-1265	440	17	cultures	culture	NOUN
ajis02-1265	440	18	and	and	CCONJ
ajis02-1265	440	19	as	as	ADP
ajis02-1265	440	20	a	a	DET
ajis02-1265	440	21	result	result	NOUN
ajis02-1265	440	22	,	,	PUNCT
ajis02-1265	440	23	staff	staff	NOUN
ajis02-1265	440	24	at	at	ADP
ajis02-1265	440	25	all	all	DET
ajis02-1265	440	26	levels	level	NOUN
ajis02-1265	440	27	take	take	VERB
ajis02-1265	440	28	greater	great	ADJ
ajis02-1265	440	29	responsibility	responsibility	NOUN
ajis02-1265	440	30	and	and	CCONJ
ajis02-1265	440	31	accountability	accountability	NOUN
ajis02-1265	440	32	.	.	PUNCT
ajis02-1265	441	1	the	the	DET
ajis02-1265	441	2	absence	absence	NOUN
ajis02-1265	441	3	of	of	ADP
ajis02-1265	441	4	empowerment	empowerment	NOUN
ajis02-1265	441	5	will	will	AUX
ajis02-1265	441	6	have	have	VERB
ajis02-1265	441	7	negative	negative	ADJ
ajis02-1265	441	8	consequences	consequence	NOUN
ajis02-1265	441	9	on	on	ADP
ajis02-1265	441	10	e	e	NOUN
ajis02-1265	441	11	-	-	NOUN
ajis02-1265	441	12	government	government	ADJ
ajis02-1265	441	13	initiatives	initiative	NOUN
ajis02-1265	441	14	(	(	PUNCT
ajis02-1265	441	15	weerakkody	weerakkody	NOUN
ajis02-1265	441	16	,	,	PUNCT
ajis02-1265	441	17	el	el	PROPN
ajis02-1265	441	18	-	-	PUNCT
ajis02-1265	441	19	haddadeh	haddadeh	PROPN
ajis02-1265	441	20	,	,	PUNCT
ajis02-1265	441	21	et	et	PROPN
ajis02-1265	441	22	al	al	PROPN
ajis02-1265	441	23	.	.	PROPN
ajis02-1265	441	24	,	,	PUNCT
ajis02-1265	441	25	2011	2011	NUM
ajis02-1265	441	26	)	)	PUNCT
ajis02-1265	441	27	.	.	PUNCT
ajis02-1265	442	1	bpm	bpm	PROPN
ajis02-1265	442	2	often	often	ADV
ajis02-1265	442	3	requires	require	VERB
ajis02-1265	442	4	changing	change	VERB
ajis02-1265	442	5	the	the	DET
ajis02-1265	442	6	organisational	organisational	ADJ
ajis02-1265	442	7	structure	structure	NOUN
ajis02-1265	442	8	,	,	PUNCT
ajis02-1265	442	9	and	and	CCONJ
ajis02-1265	442	10	attempts	attempt	VERB
ajis02-1265	442	11	to	to	PART
ajis02-1265	442	12	implement	implement	VERB
ajis02-1265	442	13	bpm	bpm	NOUN
ajis02-1265	442	14	within	within	ADP
ajis02-1265	442	15	hierarchical	hierarchical	ADJ
ajis02-1265	442	16	organisational	organisational	ADJ
ajis02-1265	442	17	structures	structure	NOUN
ajis02-1265	442	18	(	(	PUNCT
ajis02-1265	442	19	i.e.	i.e.	X
ajis02-1265	442	20	public	public	ADJ
ajis02-1265	442	21	sector	sector	NOUN
ajis02-1265	442	22	)	)	PUNCT
ajis02-1265	442	23	increase	increase	VERB
ajis02-1265	442	24	the	the	DET
ajis02-1265	442	25	likelihood	likelihood	NOUN
ajis02-1265	442	26	of	of	ADP
ajis02-1265	442	27	failure	failure	NOUN
ajis02-1265	442	28	(	(	PUNCT
ajis02-1265	442	29	gulledge	gulledge	NOUN
ajis02-1265	442	30	&	&	CCONJ
ajis02-1265	442	31	sommer	sommer	NOUN
ajis02-1265	442	32	,	,	PUNCT
ajis02-1265	442	33	2002	2002	NUM
ajis02-1265	442	34	)	)	PUNCT
ajis02-1265	442	35	.	.	PUNCT
ajis02-1265	443	1	mcadam	mcadam	PROPN
ajis02-1265	443	2	and	and	CCONJ
ajis02-1265	443	3	donaghy	donaghy	PROPN
ajis02-1265	443	4	(	(	PUNCT
ajis02-1265	443	5	1999	1999	NUM
ajis02-1265	443	6	)	)	PUNCT
ajis02-1265	443	7	defined	define	VERB
ajis02-1265	443	8	empowerment	empowerment	NOUN
ajis02-1265	443	9	as	as	ADP
ajis02-1265	443	10	the	the	DET
ajis02-1265	443	11	direct	direct	ADJ
ajis02-1265	443	12	involvement	involvement	NOUN
ajis02-1265	443	13	of	of	ADP
ajis02-1265	443	14	staff	staff	NOUN
ajis02-1265	443	15	at	at	ADP
ajis02-1265	443	16	all	all	DET
ajis02-1265	443	17	levels	level	NOUN
ajis02-1265	443	18	and	and	CCONJ
ajis02-1265	443	19	the	the	DET
ajis02-1265	443	20	incorporation	incorporation	NOUN
ajis02-1265	443	21	of	of	ADP
ajis02-1265	443	22	their	their	PRON
ajis02-1265	443	23	opinions	opinion	NOUN
ajis02-1265	443	24	in	in	ADP
ajis02-1265	443	25	the	the	DET
ajis02-1265	443	26	process	process	NOUN
ajis02-1265	443	27	mapping	mapping	NOUN
ajis02-1265	443	28	exercise	exercise	NOUN
ajis02-1265	443	29	.	.	PUNCT
ajis02-1265	444	1	in	in	ADP
ajis02-1265	444	2	comparison	comparison	NOUN
ajis02-1265	444	3	,	,	PUNCT
ajis02-1265	444	4	doebeli	doebeli	ADV
ajis02-1265	444	5	et	et	PROPN
ajis02-1265	444	6	al	al	PROPN
ajis02-1265	444	7	.	.	PROPN
ajis02-1265	445	1	(	(	PUNCT
ajis02-1265	445	2	2011	2011	NUM
ajis02-1265	445	3	)	)	PUNCT
ajis02-1265	445	4	linked	link	VERB
ajis02-1265	445	5	empowerment	empowerment	NOUN
ajis02-1265	445	6	with	with	ADP
ajis02-1265	445	7	the	the	DET
ajis02-1265	445	8	directing	directing	NOUN
ajis02-1265	445	9	and	and	CCONJ
ajis02-1265	445	10	controlling	control	VERB
ajis02-1265	445	11	aspects	aspect	NOUN
ajis02-1265	445	12	of	of	ADP
ajis02-1265	445	13	management	management	NOUN
ajis02-1265	445	14	.	.	PUNCT
ajis02-1265	446	1	hartini	hartini	PROPN
ajis02-1265	446	2	et	et	PROPN
ajis02-1265	446	3	al	al	PROPN
ajis02-1265	446	4	.	.	PROPN
ajis02-1265	447	1	(	(	PUNCT
ajis02-1265	447	2	2007	2007	NUM
ajis02-1265	447	3	)	)	PUNCT
ajis02-1265	447	4	emphasised	emphasise	VERB
ajis02-1265	447	5	a	a	DET
ajis02-1265	447	6	robust	robust	ADJ
ajis02-1265	447	7	organisational	organisational	ADJ
ajis02-1265	447	8	structure	structure	NOUN
ajis02-1265	447	9	to	to	PART
ajis02-1265	447	10	overcome	overcome	VERB
ajis02-1265	447	11	bureaucracies	bureaucracy	NOUN
ajis02-1265	447	12	and	and	CCONJ
ajis02-1265	447	13	improvement	improvement	NOUN
ajis02-1265	447	14	of	of	ADP
ajis02-1265	447	15	staff	staff	NOUN
ajis02-1265	447	16	participation	participation	NOUN
ajis02-1265	447	17	in	in	ADP
ajis02-1265	447	18	decision	decision	NOUN
ajis02-1265	447	19	making	making	NOUN
ajis02-1265	447	20	.	.	PUNCT
ajis02-1265	448	1	in	in	ADP
ajis02-1265	448	2	contrast	contrast	NOUN
ajis02-1265	448	3	,	,	PUNCT
ajis02-1265	448	4	marilu	marilu	PROPN
ajis02-1265	448	5	(	(	PUNCT
ajis02-1265	448	6	2012	2012	NUM
ajis02-1265	448	7	)	)	PUNCT
ajis02-1265	448	8	and	and	CCONJ
ajis02-1265	448	9	alghamdi	alghamdi	NOUN
ajis02-1265	448	10	et	et	PROPN
ajis02-1265	448	11	al	al	PROPN
ajis02-1265	448	12	.	.	PROPN
ajis02-1265	448	13	(	(	PUNCT
ajis02-1265	448	14	2014	2014	NUM
ajis02-1265	448	15	)	)	PUNCT
ajis02-1265	448	16	explained	explain	VERB
ajis02-1265	448	17	empowerment	empowerment	NOUN
ajis02-1265	448	18	as	as	ADP
ajis02-1265	448	19	the	the	DET
ajis02-1265	448	20	management	management	NOUN
ajis02-1265	448	21	mandate	mandate	NOUN
ajis02-1265	448	22	to	to	PART
ajis02-1265	448	23	delegate	delegate	VERB
ajis02-1265	448	24	,	,	PUNCT
ajis02-1265	448	25	budget	budget	NOUN
ajis02-1265	448	26	,	,	PUNCT
ajis02-1265	448	27	resource	resource	NOUN
ajis02-1265	448	28	,	,	PUNCT
ajis02-1265	448	29	control	control	NOUN
ajis02-1265	448	30	,	,	PUNCT
ajis02-1265	448	31	and	and	CCONJ
ajis02-1265	448	32	for	for	ADP
ajis02-1265	448	33	the	the	DET
ajis02-1265	448	34	division	division	NOUN
ajis02-1265	448	35	of	of	ADP
ajis02-1265	448	36	authority	authority	NOUN
ajis02-1265	448	37	.	.	PUNCT
ajis02-1265	449	1	table	table	NOUN
ajis02-1265	449	2	13	13	NUM
ajis02-1265	449	3	provides	provide	VERB
ajis02-1265	449	4	a	a	DET
ajis02-1265	449	5	summary	summary	NOUN
ajis02-1265	449	6	of	of	ADP
ajis02-1265	449	7	various	various	ADJ
ajis02-1265	449	8	sub	sub	NOUN
ajis02-1265	449	9	-	-	NOUN
ajis02-1265	449	10	factors	factor	NOUN
ajis02-1265	449	11	discussed	discuss	VERB
ajis02-1265	449	12	in	in	ADP
ajis02-1265	449	13	the	the	DET
ajis02-1265	449	14	context	context	NOUN
ajis02-1265	449	15	of	of	ADP
ajis02-1265	449	16	empowerment	empowerment	NOUN
ajis02-1265	449	17	in	in	ADP
ajis02-1265	449	18	public	public	ADJ
ajis02-1265	449	19	sector	sector	NOUN
ajis02-1265	449	20	bpm	bpm	NOUN
ajis02-1265	449	21	projects	project	NOUN
ajis02-1265	449	22	.	.	PUNCT
ajis02-1265	450	1	(	(	PUNCT
ajis02-1265	450	2	*	*	PUNCT
ajis02-1265	450	3	)	)	PUNCT
ajis02-1265	450	4	represents	represent	VERB
ajis02-1265	450	5	developing	develop	VERB
ajis02-1265	450	6	countries	country	NOUN
ajis02-1265	450	7	in	in	ADP
ajis02-1265	450	8	vo	vo	PROPN
ajis02-1265	450	9	lv	lv	PROPN
ajis02-1265	450	10	em	em	PRON
ajis02-1265	450	11	en	en	INTJ
ajis02-1265	450	12	t	t	X
ajis02-1265	451	1	o	o	X
ajis02-1265	451	2	f	f	X
ajis02-1265	451	3	s	s	X
ajis02-1265	451	4	ta	ta	X
ajis02-1265	451	5	ff	ff	NOUN
ajis02-1265	452	1	d	d	PROPN
ajis02-1265	452	2	ir	ir	PROPN
ajis02-1265	452	3	ec	ec	PROPN
ajis02-1265	452	4	tin	tin	PROPN
ajis02-1265	452	5	g	g	PROPN
ajis02-1265	452	6	&	&	CCONJ
ajis02-1265	452	7	m	m	PROPN
ajis02-1265	452	8	on	on	ADP
ajis02-1265	452	9	it	it	PRON
ajis02-1265	452	10	or	or	CCONJ
ajis02-1265	452	11	in	in	ADP
ajis02-1265	452	12	g	g	PROPN
ajis02-1265	452	13	r	r	NOUN
ajis02-1265	452	14	ob	ob	ADP
ajis02-1265	452	15	us	we	PRON
ajis02-1265	453	1	t	t	NOUN
ajis02-1265	453	2	o	o	INTJ
ajis02-1265	453	3	rg	rg	INTJ
ajis02-1265	453	4	an	an	PRON
ajis02-1265	453	5	is	be	AUX
ajis02-1265	453	6	at	at	ADP
ajis02-1265	453	7	io	io	PROPN
ajis02-1265	453	8	n	n	PROPN
ajis02-1265	453	9	st	st	PROPN
ajis02-1265	454	1	ru	ru	PROPN
ajis02-1265	454	2	ct	ct	INTJ
ajis02-1265	454	3	ur	ur	INTJ
ajis02-1265	454	4	e	e	X
ajis02-1265	454	5	c	c	NOUN
ajis02-1265	454	6	on	on	ADP
ajis02-1265	454	7	tr	tr	VERB
ajis02-1265	454	8	ol	ol	ADJ
ajis02-1265	455	1	ov	ov	INTJ
ajis02-1265	455	2	er	er	INTJ
ajis02-1265	455	3	bu	bu	INTJ
ajis02-1265	455	4	dg	dg	PROPN
ajis02-1265	456	1	et	et	NOUN
ajis02-1265	456	2	s/	s/	VERB
ajis02-1265	456	3	r	r	NOUN
ajis02-1265	456	4	es	es	X
ajis02-1265	456	5	ou	ou	X
ajis02-1265	456	6	rc	rc	PROPN
ajis02-1265	456	7	es	es	PROPN
ajis02-1265	456	8	d	d	PROPN
ajis02-1265	456	9	iv	iv	PROPN
ajis02-1265	456	10	is	be	AUX
ajis02-1265	456	11	io	io	PROPN
ajis02-1265	456	12	n	n	PROPN
ajis02-1265	456	13	of	of	ADP
ajis02-1265	456	14	a	a	DET
ajis02-1265	456	15	ut	ut	PROPN
ajis02-1265	456	16	ho	ho	PROPN
ajis02-1265	456	17	ri	ri	PROPN
ajis02-1265	456	18	ty	ty	INTJ
ajis02-1265	456	19	*	*	PUNCT
ajis02-1265	456	20	alghamdi	alghamdi	NOUN
ajis02-1265	456	21	et	et	PROPN
ajis02-1265	456	22	al	al	PROPN
ajis02-1265	456	23	.	.	PROPN
ajis02-1265	457	1	(	(	PUNCT
ajis02-1265	457	2	2014	2014	NUM
ajis02-1265	457	3	)	)	PUNCT
ajis02-1265	457	4	√	√	NOUN
ajis02-1265	458	1	√	√	NUM
ajis02-1265	458	2	*	*	PUNCT
ajis02-1265	458	3	hartini	hartini	PROPN
ajis02-1265	458	4	et	et	PROPN
ajis02-1265	458	5	al	al	PROPN
ajis02-1265	458	6	.	.	PROPN
ajis02-1265	458	7	(	(	PUNCT
ajis02-1265	458	8	2007	2007	NUM
ajis02-1265	458	9	)	)	PUNCT
ajis02-1265	458	10	√	√	NOUN
ajis02-1265	459	1	√	√	NUM
ajis02-1265	459	2	doebeli	doebeli	VERB
ajis02-1265	459	3	,	,	PUNCT
ajis02-1265	459	4	et	et	PROPN
ajis02-1265	459	5	al	al	PROPN
ajis02-1265	459	6	.	.	PUNCT
ajis02-1265	460	1	(	(	PUNCT
ajis02-1265	460	2	2011	2011	NUM
ajis02-1265	460	3	)	)	PUNCT
ajis02-1265	460	4	√	√	PROPN
ajis02-1265	460	5	gulledge	gulledge	NOUN
ajis02-1265	460	6	and	and	CCONJ
ajis02-1265	460	7	sommer	sommer	NOUN
ajis02-1265	460	8	(	(	PUNCT
ajis02-1265	460	9	2002	2002	NUM
ajis02-1265	460	10	)	)	PUNCT
ajis02-1265	460	11	√	√	PROPN
ajis02-1265	460	12	marilu	marilu	PROPN
ajis02-1265	460	13	(	(	PUNCT
ajis02-1265	460	14	2012	2012	NUM
ajis02-1265	460	15	)	)	PUNCT
ajis02-1265	460	16	√	√	PROPN
ajis02-1265	461	1	√	√	PROPN
ajis02-1265	461	2	mcadam	mcadam	PROPN
ajis02-1265	461	3	and	and	CCONJ
ajis02-1265	461	4	donaghy	donaghy	PROPN
ajis02-1265	461	5	(	(	PUNCT
ajis02-1265	461	6	1999	1999	NUM
ajis02-1265	461	7	)	)	PUNCT
ajis02-1265	461	8	√	√	NUM
ajis02-1265	461	9	√	√	NUM
ajis02-1265	461	10	table	table	NOUN
ajis02-1265	461	11	13	13	NUM
ajis02-1265	461	12	:	:	PUNCT
ajis02-1265	461	13	summary	summary	NOUN
ajis02-1265	461	14	of	of	ADP
ajis02-1265	461	15	attributes	attribute	NOUN
ajis02-1265	461	16	contributing	contribute	VERB
ajis02-1265	461	17	to	to	ADP
ajis02-1265	461	18	empowerment	empowerment	NOUN
ajis02-1265	461	19	except	except	SCONJ
ajis02-1265	461	20	for	for	ADP
ajis02-1265	461	21	the	the	DET
ajis02-1265	461	22	‘	'	PUNCT
ajis02-1265	461	23	directing	direct	VERB
ajis02-1265	461	24	&	&	CCONJ
ajis02-1265	461	25	monitoring	monitoring	NOUN
ajis02-1265	461	26	’	'	PUNCT
ajis02-1265	461	27	factor	factor	NOUN
ajis02-1265	461	28	(	(	PUNCT
ajis02-1265	461	29	which	which	PRON
ajis02-1265	461	30	was	be	AUX
ajis02-1265	461	31	mentioned	mention	VERB
ajis02-1265	461	32	in	in	ADP
ajis02-1265	461	33	one	one	NUM
ajis02-1265	461	34	paper	paper	NOUN
ajis02-1265	461	35	from	from	ADP
ajis02-1265	461	36	the	the	DET
ajis02-1265	461	37	developing	develop	VERB
ajis02-1265	461	38	country	country	NOUN
ajis02-1265	461	39	context	context	NOUN
ajis02-1265	461	40	)	)	PUNCT
ajis02-1265	461	41	,	,	PUNCT
ajis02-1265	461	42	all	all	DET
ajis02-1265	461	43	the	the	DET
ajis02-1265	461	44	sub	sub	NOUN
ajis02-1265	461	45	-	-	ADJ
ajis02-1265	461	46	factors	factor	NOUN
ajis02-1265	461	47	were	be	AUX
ajis02-1265	461	48	identified	identify	VERB
ajis02-1265	461	49	in	in	ADP
ajis02-1265	461	50	both	both	CCONJ
ajis02-1265	461	51	developing	develop	VERB
ajis02-1265	461	52	and	and	CCONJ
ajis02-1265	461	53	developed	developed	ADJ
ajis02-1265	461	54	contexts	context	NOUN
ajis02-1265	461	55	.	.	PUNCT
ajis02-1265	462	1	although	although	SCONJ
ajis02-1265	462	2	empowerment	empowerment	NOUN
ajis02-1265	462	3	is	be	AUX
ajis02-1265	462	4	recognised	recognise	VERB
ajis02-1265	462	5	as	as	ADP
ajis02-1265	462	6	a	a	DET
ajis02-1265	462	7	key	key	ADJ
ajis02-1265	462	8	component	component	NOUN
ajis02-1265	462	9	for	for	ADP
ajis02-1265	462	10	bpm	bpm	NOUN
ajis02-1265	462	11	initiatives	initiative	NOUN
ajis02-1265	462	12	,	,	PUNCT
ajis02-1265	462	13	there	there	PRON
ajis02-1265	462	14	is	be	VERB
ajis02-1265	462	15	limited	limited	ADJ
ajis02-1265	462	16	discussion	discussion	NOUN
ajis02-1265	462	17	on	on	ADP
ajis02-1265	462	18	the	the	DET
ajis02-1265	462	19	description	description	NOUN
ajis02-1265	462	20	of	of	ADP
ajis02-1265	462	21	the	the	DET
ajis02-1265	462	22	dynamics	dynamic	NOUN
ajis02-1265	462	23	of	of	ADP
ajis02-1265	462	24	empowerment	empowerment	NOUN
ajis02-1265	462	25	and	and	CCONJ
ajis02-1265	462	26	the	the	DET
ajis02-1265	462	27	manner	manner	NOUN
ajis02-1265	462	28	and	and	CCONJ
ajis02-1265	462	29	processes	process	NOUN
ajis02-1265	462	30	in	in	ADP
ajis02-1265	462	31	which	which	PRON
ajis02-1265	462	32	empowerment	empowerment	NOUN
ajis02-1265	462	33	can	can	AUX
ajis02-1265	462	34	be	be	AUX
ajis02-1265	462	35	established	establish	VERB
ajis02-1265	462	36	.	.	PUNCT
ajis02-1265	463	1	as	as	SCONJ
ajis02-1265	463	2	likert	likert	X
ajis02-1265	463	3	(	(	PUNCT
ajis02-1265	463	4	1961	1961	NUM
ajis02-1265	463	5	)	)	PUNCT
ajis02-1265	463	6	argued	argue	VERB
ajis02-1265	463	7	,	,	PUNCT
ajis02-1265	463	8	empowerment	empowerment	NOUN
ajis02-1265	463	9	should	should	AUX
ajis02-1265	463	10	not	not	PART
ajis02-1265	463	11	be	be	AUX
ajis02-1265	463	12	equated	equate	VERB
ajis02-1265	463	13	with	with	ADP
ajis02-1265	463	14	staff	staff	NOUN
ajis02-1265	463	15	participation	participation	NOUN
ajis02-1265	463	16	and	and	CCONJ
ajis02-1265	463	17	involvement	involvement	NOUN
ajis02-1265	463	18	without	without	ADP
ajis02-1265	463	19	proper	proper	ADJ
ajis02-1265	463	20	delegation	delegation	NOUN
ajis02-1265	463	21	of	of	ADP
ajis02-1265	463	22	authority	authority	NOUN
ajis02-1265	463	23	,	,	PUNCT
ajis02-1265	463	24	accountability	accountability	NOUN
ajis02-1265	463	25	and	and	CCONJ
ajis02-1265	463	26	responsibility	responsibility	NOUN
ajis02-1265	463	27	.	.	PUNCT
ajis02-1265	464	1	public	public	ADJ
ajis02-1265	464	2	sector	sector	NOUN
ajis02-1265	464	3	organisations	organisation	NOUN
ajis02-1265	464	4	are	be	AUX
ajis02-1265	464	5	driven	drive	VERB
ajis02-1265	464	6	by	by	ADP
ajis02-1265	464	7	hierarchical	hierarchical	ADJ
ajis02-1265	464	8	,	,	PUNCT
ajis02-1265	464	9	top	top	ADJ
ajis02-1265	464	10	down	down	ADP
ajis02-1265	464	11	approaches	approach	NOUN
ajis02-1265	464	12	(	(	PUNCT
ajis02-1265	464	13	hutton	hutton	PROPN
ajis02-1265	464	14	,	,	PUNCT
ajis02-1265	464	15	1996	1996	NUM
ajis02-1265	464	16	;	;	PUNCT
ajis02-1265	464	17	tregear	tregear	PROPN
ajis02-1265	464	18	&	&	CCONJ
ajis02-1265	464	19	jenkins	jenkins	PROPN
ajis02-1265	464	20	,	,	PUNCT
ajis02-1265	464	21	2007	2007	NUM
ajis02-1265	464	22	)	)	PUNCT
ajis02-1265	464	23	,	,	PUNCT
ajis02-1265	464	24	and	and	CCONJ
ajis02-1265	464	25	these	these	DET
ajis02-1265	464	26	characteristics	characteristic	NOUN
ajis02-1265	464	27	are	be	AUX
ajis02-1265	464	28	different	different	ADJ
ajis02-1265	464	29	to	to	ADP
ajis02-1265	464	30	organisational	organisational	ADJ
ajis02-1265	464	31	structures	structure	NOUN
ajis02-1265	464	32	that	that	PRON
ajis02-1265	464	33	are	be	AUX
ajis02-1265	464	34	naturally	naturally	ADV
ajis02-1265	464	35	more	more	ADV
ajis02-1265	464	36	empowering	empowering	ADJ
ajis02-1265	464	37	,	,	PUNCT
ajis02-1265	464	38	therefore	therefore	ADV
ajis02-1265	464	39	raising	raise	VERB
ajis02-1265	464	40	the	the	DET
ajis02-1265	464	41	following	follow	VERB
ajis02-1265	464	42	questions	question	NOUN
ajis02-1265	464	43	;	;	PUNCT
ajis02-1265	464	44	‘	'	PUNCT
ajis02-1265	464	45	how	how	SCONJ
ajis02-1265	464	46	can	can	AUX
ajis02-1265	464	47	public	public	ADJ
ajis02-1265	464	48	sector	sector	NOUN
ajis02-1265	464	49	organisations	organisation	NOUN
ajis02-1265	464	50	be	be	AUX
ajis02-1265	464	51	receptive	receptive	ADJ
ajis02-1265	464	52	to	to	ADP
ajis02-1265	464	53	employee	employee	NOUN
ajis02-1265	464	54	empowered	empower	VERB
ajis02-1265	464	55	bottom	bottom	ADJ
ajis02-1265	464	56	-	-	PUNCT
ajis02-1265	464	57	up	up	ADP
ajis02-1265	464	58	bpm	bpm	NOUN
ajis02-1265	464	59	approaches	approach	NOUN
ajis02-1265	464	60	?	?	PUNCT
ajis02-1265	464	61	’	'	PUNCT
ajis02-1265	464	62	,	,	PUNCT
ajis02-1265	464	63	and	and	CCONJ
ajis02-1265	464	64	‘	'	PUNCT
ajis02-1265	464	65	how	how	SCONJ
ajis02-1265	464	66	to	to	PART
ajis02-1265	464	67	create	create	VERB
ajis02-1265	464	68	a	a	DET
ajis02-1265	464	69	sense	sense	NOUN
ajis02-1265	464	70	of	of	ADP
ajis02-1265	464	71	empowerment	empowerment	NOUN
ajis02-1265	464	72	amongst	amongst	ADP
ajis02-1265	464	73	public	public	ADJ
ajis02-1265	464	74	sector	sector	NOUN
ajis02-1265	464	75	employees	employee	NOUN
ajis02-1265	464	76	to	to	PART
ajis02-1265	464	77	support	support	VERB
ajis02-1265	464	78	sustained	sustained	ADJ
ajis02-1265	464	79	bpm	bpm	NOUN
ajis02-1265	464	80	success	success	NOUN
ajis02-1265	464	81	?	?	PUNCT
ajis02-1265	464	82	’	'	PUNCT
ajis02-1265	465	1	as	as	ADP
ajis02-1265	465	2	areas	area	NOUN
ajis02-1265	465	3	for	for	ADP
ajis02-1265	465	4	further	further	ADJ
ajis02-1265	465	5	investigation	investigation	NOUN
ajis02-1265	465	6	.	.	PUNCT
ajis02-1265	466	1	furthermore	furthermore	ADV
ajis02-1265	466	2	,	,	PUNCT
ajis02-1265	466	3	organisational	organisational	ADJ
ajis02-1265	466	4	structures	structure	NOUN
ajis02-1265	466	5	and	and	CCONJ
ajis02-1265	466	6	management	management	NOUN
ajis02-1265	466	7	approaches	approach	NOUN
ajis02-1265	466	8	in	in	ADP
ajis02-1265	466	9	developing	develop	VERB
ajis02-1265	466	10	countries	country	NOUN
ajis02-1265	466	11	towards	towards	ADP
ajis02-1265	466	12	empowerment	empowerment	NOUN
ajis02-1265	466	13	of	of	ADP
ajis02-1265	466	14	staff	staff	NOUN
ajis02-1265	466	15	through	through	ADP
ajis02-1265	466	16	delegation	delegation	NOUN
ajis02-1265	466	17	of	of	ADP
ajis02-1265	466	18	power	power	NOUN
ajis02-1265	466	19	and	and	CCONJ
ajis02-1265	466	20	decentralised	decentralise	VERB
ajis02-1265	466	21	decision	decision	NOUN
ajis02-1265	466	22	making	making	NOUN
ajis02-1265	466	23	can	can	AUX
ajis02-1265	466	24	be	be	AUX
ajis02-1265	466	25	quite	quite	ADV
ajis02-1265	466	26	different	different	ADJ
ajis02-1265	466	27	compared	compare	VERB
ajis02-1265	466	28	to	to	ADP
ajis02-1265	466	29	developed	develop	VERB
ajis02-1265	466	30	countries	country	NOUN
ajis02-1265	466	31	(	(	PUNCT
ajis02-1265	466	32	chen	chen	PROPN
ajis02-1265	466	33	et	et	PROPN
ajis02-1265	466	34	al	al	PROPN
ajis02-1265	466	35	.	.	PROPN
ajis02-1265	466	36	,	,	PUNCT
ajis02-1265	466	37	2006	2006	NUM
ajis02-1265	466	38	)	)	PUNCT
ajis02-1265	466	39	.	.	PUNCT
ajis02-1265	467	1	a	a	DET
ajis02-1265	467	2	deeper	deep	ADJ
ajis02-1265	467	3	understanding	understanding	NOUN
ajis02-1265	467	4	of	of	ADP
ajis02-1265	467	5	these	these	DET
ajis02-1265	467	6	differences	difference	NOUN
ajis02-1265	467	7	and	and	CCONJ
ajis02-1265	467	8	their	their	PRON
ajis02-1265	467	9	impact	impact	NOUN
ajis02-1265	467	10	on	on	ADP
ajis02-1265	467	11	australasian	australasian	ADJ
ajis02-1265	467	12	journal	journal	NOUN
ajis02-1265	467	13	of	of	ADP
ajis02-1265	467	14	information	information	NOUN
ajis02-1265	467	15	systems	system	NOUN
ajis02-1265	467	16	syed	sye	VERB
ajis02-1265	467	17	,	,	PUNCT
ajis02-1265	467	18	bandara	bandara	PROPN
ajis02-1265	467	19	,	,	PUNCT
ajis02-1265	467	20	french	french	PROPN
ajis02-1265	467	21	&	&	CCONJ
ajis02-1265	467	22	stewart	stewart	PROPN
ajis02-1265	467	23	2018	2018	NUM
ajis02-1265	467	24	,	,	PUNCT
ajis02-1265	467	25	vol	vol	NOUN
ajis02-1265	467	26	22	22	NUM
ajis02-1265	467	27	,	,	PUNCT
ajis02-1265	467	28	research	research	NOUN
ajis02-1265	467	29	article	article	NOUN
ajis02-1265	467	30	csf	csf	ADJ
ajis02-1265	467	31	of	of	ADP
ajis02-1265	467	32	bpm	bpm	NOUN
ajis02-1265	467	33	in	in	ADP
ajis02-1265	467	34	public	public	ADJ
ajis02-1265	467	35	sector	sector	NOUN
ajis02-1265	467	36	24	24	NUM
ajis02-1265	467	37	public	public	ADJ
ajis02-1265	467	38	sector	sector	NOUN
ajis02-1265	467	39	bpm	bpm	NOUN
ajis02-1265	467	40	is	be	AUX
ajis02-1265	467	41	required	require	VERB
ajis02-1265	467	42	,	,	PUNCT
ajis02-1265	467	43	hence	hence	ADV
ajis02-1265	467	44	‘	'	PUNCT
ajis02-1265	467	45	what	what	PRON
ajis02-1265	467	46	organisational	organisational	ADJ
ajis02-1265	467	47	structures	structure	NOUN
ajis02-1265	467	48	would	would	AUX
ajis02-1265	467	49	best	well	ADV
ajis02-1265	467	50	provide	provide	VERB
ajis02-1265	467	51	accountability	accountability	NOUN
ajis02-1265	467	52	,	,	PUNCT
ajis02-1265	467	53	responsibility	responsibility	NOUN
ajis02-1265	467	54	,	,	PUNCT
ajis02-1265	467	55	and	and	CCONJ
ajis02-1265	467	56	authority	authority	NOUN
ajis02-1265	467	57	to	to	PART
ajis02-1265	467	58	enable	enable	VERB
ajis02-1265	467	59	public	public	ADJ
ajis02-1265	467	60	sector	sector	NOUN
ajis02-1265	467	61	bpm	bpm	NOUN
ajis02-1265	467	62	success	success	NOUN
ajis02-1265	467	63	?	?	PUNCT
ajis02-1265	468	1	5.8	5.8	NUM
ajis02-1265	468	2	ict	ict	PROPN
ajis02-1265	468	3	infrastructure	infrastructure	NOUN
ajis02-1265	468	4	a	a	DET
ajis02-1265	468	5	robust	robust	ADJ
ajis02-1265	468	6	ict	ict	NOUN
ajis02-1265	468	7	infrastructure	infrastructure	NOUN
ajis02-1265	468	8	is	be	AUX
ajis02-1265	468	9	vital	vital	ADJ
ajis02-1265	468	10	for	for	ADP
ajis02-1265	468	11	collection	collection	NOUN
ajis02-1265	468	12	and	and	CCONJ
ajis02-1265	468	13	dissemination	dissemination	NOUN
ajis02-1265	468	14	of	of	ADP
ajis02-1265	468	15	information	information	NOUN
ajis02-1265	468	16	.	.	PUNCT
ajis02-1265	469	1	while	while	SCONJ
ajis02-1265	469	2	kamal	kamal	PROPN
ajis02-1265	469	3	(	(	PUNCT
ajis02-1265	469	4	2006	2006	NUM
ajis02-1265	469	5	)	)	PUNCT
ajis02-1265	469	6	states	state	VERB
ajis02-1265	469	7	technology	technology	NOUN
ajis02-1265	469	8	systems	system	NOUN
ajis02-1265	469	9	are	be	AUX
ajis02-1265	469	10	needed	need	VERB
ajis02-1265	469	11	for	for	ADP
ajis02-1265	469	12	effective	effective	ADJ
ajis02-1265	469	13	communication	communication	NOUN
ajis02-1265	469	14	,	,	PUNCT
ajis02-1265	469	15	borras	borra	NOUN
ajis02-1265	469	16	(	(	PUNCT
ajis02-1265	469	17	2012	2012	NUM
ajis02-1265	469	18	)	)	PUNCT
ajis02-1265	469	19	described	describe	VERB
ajis02-1265	469	20	the	the	DET
ajis02-1265	469	21	interoperability	interoperability	NOUN
ajis02-1265	469	22	(	(	PUNCT
ajis02-1265	469	23	open	open	ADJ
ajis02-1265	469	24	standards	standard	NOUN
ajis02-1265	469	25	and	and	CCONJ
ajis02-1265	469	26	support	support	NOUN
ajis02-1265	469	27	)	)	PUNCT
ajis02-1265	469	28	,	,	PUNCT
ajis02-1265	469	29	web	web	NOUN
ajis02-1265	469	30	-	-	ADJ
ajis02-1265	469	31	centric	centric	ADJ
ajis02-1265	469	32	delivery	delivery	NOUN
ajis02-1265	469	33	(	(	PUNCT
ajis02-1265	469	34	service	service	NOUN
ajis02-1265	469	35	oriented	orient	VERB
ajis02-1265	469	36	architecture	architecture	NOUN
ajis02-1265	469	37	)	)	PUNCT
ajis02-1265	469	38	,	,	PUNCT
ajis02-1265	469	39	agility	agility	NOUN
ajis02-1265	469	40	(	(	PUNCT
ajis02-1265	469	41	re	re	NOUN
ajis02-1265	469	42	-	-	NOUN
ajis02-1265	469	43	usability	usability	NOUN
ajis02-1265	469	44	,	,	PUNCT
ajis02-1265	469	45	flexibility	flexibility	NOUN
ajis02-1265	469	46	,	,	PUNCT
ajis02-1265	469	47	adaptability	adaptability	NOUN
ajis02-1265	469	48	)	)	PUNCT
ajis02-1265	469	49	and	and	CCONJ
ajis02-1265	469	50	shared	share	VERB
ajis02-1265	469	51	services	service	NOUN
ajis02-1265	469	52	(	(	PUNCT
ajis02-1265	469	53	common	common	ADJ
ajis02-1265	469	54	data	data	NOUN
ajis02-1265	469	55	sets	set	NOUN
ajis02-1265	469	56	,	,	PUNCT
ajis02-1265	469	57	authentication	authentication	NOUN
ajis02-1265	469	58	)	)	PUNCT
ajis02-1265	469	59	as	as	ADP
ajis02-1265	469	60	the	the	DET
ajis02-1265	469	61	key	key	ADJ
ajis02-1265	469	62	components	component	NOUN
ajis02-1265	469	63	of	of	ADP
ajis02-1265	469	64	ict	ict	PROPN
ajis02-1265	469	65	infrastructure	infrastructure	NOUN
ajis02-1265	469	66	for	for	ADP
ajis02-1265	469	67	successful	successful	ADJ
ajis02-1265	469	68	transformational	transformational	ADJ
ajis02-1265	469	69	government	government	NOUN
ajis02-1265	469	70	projects	project	NOUN
ajis02-1265	469	71	.	.	PUNCT
ajis02-1265	470	1	weerakkody	weerakkody	NOUN
ajis02-1265	470	2	,	,	PUNCT
ajis02-1265	470	3	el	el	PROPN
ajis02-1265	470	4	-	-	PUNCT
ajis02-1265	470	5	haddadeh	haddadeh	PROPN
ajis02-1265	470	6	,	,	PUNCT
ajis02-1265	470	7	et	et	PROPN
ajis02-1265	470	8	al	al	PROPN
ajis02-1265	470	9	.	.	PUNCT
ajis02-1265	471	1	(	(	PUNCT
ajis02-1265	471	2	2011	2011	NUM
ajis02-1265	471	3	)	)	PUNCT
ajis02-1265	471	4	have	have	AUX
ajis02-1265	471	5	taken	take	VERB
ajis02-1265	471	6	the	the	DET
ajis02-1265	471	7	perspective	perspective	NOUN
ajis02-1265	471	8	of	of	ADP
ajis02-1265	471	9	both	both	DET
ajis02-1265	471	10	implementers	implementer	NOUN
ajis02-1265	471	11	and	and	CCONJ
ajis02-1265	471	12	users	user	NOUN
ajis02-1265	471	13	of	of	ADP
ajis02-1265	471	14	e	e	NOUN
ajis02-1265	471	15	-	-	NOUN
ajis02-1265	471	16	government	government	NOUN
ajis02-1265	471	17	and	and	CCONJ
ajis02-1265	471	18	identified	identify	VERB
ajis02-1265	471	19	security	security	NOUN
ajis02-1265	471	20	,	,	PUNCT
ajis02-1265	471	21	privacy	privacy	NOUN
ajis02-1265	471	22	,	,	PUNCT
ajis02-1265	471	23	and	and	CCONJ
ajis02-1265	471	24	it	it	PRON
ajis02-1265	471	25	standards	standard	VERB
ajis02-1265	471	26	as	as	ADP
ajis02-1265	471	27	the	the	DET
ajis02-1265	471	28	critical	critical	ADJ
ajis02-1265	471	29	concerns	concern	NOUN
ajis02-1265	471	30	in	in	ADP
ajis02-1265	471	31	e	e	NOUN
ajis02-1265	471	32	-	-	NOUN
ajis02-1265	471	33	government	government	NOUN
ajis02-1265	471	34	projects	project	NOUN
ajis02-1265	471	35	in	in	ADP
ajis02-1265	471	36	developing	develop	VERB
ajis02-1265	471	37	countries	country	NOUN
ajis02-1265	471	38	.	.	PUNCT
ajis02-1265	472	1	nfuka	nfuka	PROPN
ajis02-1265	472	2	and	and	CCONJ
ajis02-1265	472	3	rusu	rusu	PROPN
ajis02-1265	472	4	(	(	PUNCT
ajis02-1265	472	5	2011	2011	NUM
ajis02-1265	472	6	)	)	PUNCT
ajis02-1265	472	7	suggested	suggest	VERB
ajis02-1265	472	8	the	the	DET
ajis02-1265	472	9	need	need	NOUN
ajis02-1265	472	10	to	to	PART
ajis02-1265	472	11	consolidate	consolidate	VERB
ajis02-1265	472	12	,	,	PUNCT
ajis02-1265	472	13	standardise	standardise	VERB
ajis02-1265	472	14	,	,	PUNCT
ajis02-1265	472	15	and	and	CCONJ
ajis02-1265	472	16	manage	manage	VERB
ajis02-1265	472	17	it	it	PRON
ajis02-1265	472	18	infrastructure	infrastructure	NOUN
ajis02-1265	472	19	for	for	ADP
ajis02-1265	472	20	cost	cost	NOUN
ajis02-1265	472	21	optimisation	optimisation	NOUN
ajis02-1265	472	22	and	and	CCONJ
ajis02-1265	472	23	effective	effective	ADJ
ajis02-1265	472	24	information	information	NOUN
ajis02-1265	472	25	flow	flow	NOUN
ajis02-1265	472	26	.	.	PUNCT
ajis02-1265	473	1	al	al	PROPN
ajis02-1265	473	2	-	-	PUNCT
ajis02-1265	473	3	mashari	mashari	PROPN
ajis02-1265	473	4	and	and	CCONJ
ajis02-1265	473	5	zairi	zairi	ADV
ajis02-1265	473	6	(	(	PUNCT
ajis02-1265	473	7	1999	1999	NUM
ajis02-1265	473	8	)	)	PUNCT
ajis02-1265	473	9	explained	explain	VERB
ajis02-1265	473	10	the	the	DET
ajis02-1265	473	11	adequacy	adequacy	NOUN
ajis02-1265	473	12	,	,	PUNCT
ajis02-1265	473	13	reassessment	reassessment	NOUN
ajis02-1265	473	14	and	and	CCONJ
ajis02-1265	473	15	composition	composition	NOUN
ajis02-1265	473	16	of	of	ADP
ajis02-1265	473	17	it	it	PRON
ajis02-1265	473	18	infrastructure	infrastructure	NOUN
ajis02-1265	473	19	as	as	ADP
ajis02-1265	473	20	vital	vital	ADJ
ajis02-1265	473	21	factors	factor	NOUN
ajis02-1265	473	22	in	in	ADP
ajis02-1265	473	23	successful	successful	ADJ
ajis02-1265	473	24	bpr	bpr	NOUN
ajis02-1265	473	25	implementation	implementation	NOUN
ajis02-1265	473	26	.	.	PUNCT
ajis02-1265	474	1	alves	alves	PROPN
ajis02-1265	474	2	et	et	PROPN
ajis02-1265	474	3	al	al	PROPN
ajis02-1265	474	4	.	.	PROPN
ajis02-1265	475	1	(	(	PUNCT
ajis02-1265	475	2	2014	2014	NUM
ajis02-1265	475	3	)	)	PUNCT
ajis02-1265	475	4	reported	report	VERB
ajis02-1265	475	5	that	that	SCONJ
ajis02-1265	475	6	organisations	organisation	NOUN
ajis02-1265	475	7	with	with	ADP
ajis02-1265	475	8	successful	successful	ADJ
ajis02-1265	475	9	bpm	bpm	NOUN
ajis02-1265	475	10	experience	experience	NOUN
ajis02-1265	475	11	had	have	VERB
ajis02-1265	475	12	good	good	ADJ
ajis02-1265	475	13	technical	technical	ADJ
ajis02-1265	475	14	infrastructure	infrastructure	NOUN
ajis02-1265	475	15	(	(	PUNCT
ajis02-1265	475	16	e.g.	e.g.	ADV
ajis02-1265	475	17	software	software	NOUN
ajis02-1265	475	18	tools	tool	NOUN
ajis02-1265	475	19	,	,	PUNCT
ajis02-1265	475	20	supporting	support	VERB
ajis02-1265	475	21	communication	communication	NOUN
ajis02-1265	475	22	facilities	facility	NOUN
ajis02-1265	475	23	)	)	PUNCT
ajis02-1265	475	24	and	and	CCONJ
ajis02-1265	475	25	positive	positive	ADJ
ajis02-1265	475	26	synergy	synergy	NOUN
ajis02-1265	475	27	among	among	ADP
ajis02-1265	475	28	units	unit	NOUN
ajis02-1265	475	29	participating	participate	VERB
ajis02-1265	475	30	in	in	ADP
ajis02-1265	475	31	bpm	bpm	NOUN
ajis02-1265	475	32	initiatives	initiative	NOUN
ajis02-1265	475	33	.	.	PUNCT
ajis02-1265	476	1	table	table	NOUN
ajis02-1265	476	2	14	14	NUM
ajis02-1265	476	3	illustrates	illustrate	VERB
ajis02-1265	476	4	the	the	DET
ajis02-1265	476	5	sub	sub	NOUN
ajis02-1265	476	6	-	-	ADJ
ajis02-1265	476	7	factors	factor	NOUN
ajis02-1265	476	8	related	relate	VERB
ajis02-1265	476	9	to	to	ADP
ajis02-1265	476	10	ict	ict	PROPN
ajis02-1265	476	11	infrastructure	infrastructure	NOUN
ajis02-1265	476	12	.	.	PUNCT
ajis02-1265	477	1	(	(	PUNCT
ajis02-1265	477	2	*	*	PUNCT
ajis02-1265	477	3	)	)	PUNCT
ajis02-1265	477	4	represents	represent	VERB
ajis02-1265	477	5	developing	develop	VERB
ajis02-1265	477	6	countries	country	NOUN
ajis02-1265	477	7	c	c	PROPN
ajis02-1265	477	8	om	om	PROPN
ajis02-1265	477	9	pa	pa	PROPN
ajis02-1265	477	10	tib	tib	PROPN
ajis02-1265	477	11	le	le	PROPN
ajis02-1265	477	12	t	t	PROPN
ajis02-1265	477	13	ec	ec	PROPN
ajis02-1265	478	1	hn	hn	PROPN
ajis02-1265	478	2	ol	ol	PROPN
ajis02-1265	478	3	og	og	PROPN
ajis02-1265	478	4	y	y	PROPN
ajis02-1265	479	1	sy	sy	PROPN
ajis02-1265	479	2	st	st	PROPN
ajis02-1265	480	1	em	em	PRON
ajis02-1265	480	2	s	s	VERB
ajis02-1265	480	3	o	o	X
ajis02-1265	480	4	pe	pe	INTJ
ajis02-1265	480	5	n	n	PROPN
ajis02-1265	480	6	st	st	PROPN
ajis02-1265	480	7	an	an	DET
ajis02-1265	480	8	da	da	PROPN
ajis02-1265	480	9	rd	rd	PROPN
ajis02-1265	480	10	s	s	PROPN
ajis02-1265	480	11	se	se	PROPN
ajis02-1265	480	12	rv	rv	PROPN
ajis02-1265	481	1	ic	ic	PROPN
ajis02-1265	481	2	e	e	X
ajis02-1265	481	3	o	o	X
ajis02-1265	481	4	ri	ri	PROPN
ajis02-1265	481	5	en	en	X
ajis02-1265	481	6	te	te	PROPN
ajis02-1265	481	7	d	d	X
ajis02-1265	481	8	a	a	PROPN
ajis02-1265	481	9	rc	rc	PROPN
ajis02-1265	481	10	hi	hi	INTJ
ajis02-1265	481	11	te	te	INTJ
ajis02-1265	481	12	ct	ct	INTJ
ajis02-1265	481	13	ur	ur	INTJ
ajis02-1265	481	14	es	es	ADP
ajis02-1265	481	15	a	a	DET
ajis02-1265	481	16	gi	gi	NOUN
ajis02-1265	481	17	li	li	PROPN
ajis02-1265	482	1	ty	ty	INTJ
ajis02-1265	482	2	sh	sh	PROPN
ajis02-1265	482	3	ar	ar	PROPN
ajis02-1265	482	4	ed	ed	PROPN
ajis02-1265	482	5	se	se	PROPN
ajis02-1265	482	6	rv	rv	PROPN
ajis02-1265	483	1	ic	ic	PROPN
ajis02-1265	483	2	es	es	PROPN
ajis02-1265	483	3	st	st	PROPN
ajis02-1265	483	4	an	an	DET
ajis02-1265	483	5	da	da	PROPN
ajis02-1265	483	6	rd	rd	PROPN
ajis02-1265	483	7	sy	sy	PROPN
ajis02-1265	483	8	st	st	PROPN
ajis02-1265	484	1	em	em	PRON
ajis02-1265	484	2	s	s	VERB
ajis02-1265	484	3	so	so	ADV
ajis02-1265	484	4	ft	ft	PROPN
ajis02-1265	484	5	w	w	PROPN
ajis02-1265	484	6	ar	ar	PROPN
ajis02-1265	484	7	e	e	PROPN
ajis02-1265	484	8	t	t	NOUN
ajis02-1265	484	9	oo	oo	INTJ
ajis02-1265	484	10	ls	ls	PROPN
ajis02-1265	484	11	*	*	PUNCT
ajis02-1265	484	12	alves	alves	PROPN
ajis02-1265	484	13	et	et	PROPN
ajis02-1265	484	14	al	al	PROPN
ajis02-1265	484	15	.	.	PROPN
ajis02-1265	485	1	(	(	PUNCT
ajis02-1265	485	2	2014	2014	NUM
ajis02-1265	485	3	)	)	PUNCT
ajis02-1265	486	1	√	√	PROPN
ajis02-1265	486	2	*	*	PUNCT
ajis02-1265	486	3	nfuka	nfuka	PROPN
ajis02-1265	486	4	and	and	CCONJ
ajis02-1265	486	5	rusu	rusu	PROPN
ajis02-1265	486	6	(	(	PUNCT
ajis02-1265	486	7	2011	2011	NUM
ajis02-1265	486	8	)	)	PUNCT
ajis02-1265	486	9	√	√	VERB
ajis02-1265	487	1	borras	borra	NOUN
ajis02-1265	487	2	(	(	PUNCT
ajis02-1265	487	3	2012	2012	NUM
ajis02-1265	487	4	)	)	PUNCT
ajis02-1265	487	5	√	√	NOUN
ajis02-1265	487	6	√	√	NUM
ajis02-1265	487	7	√	√	PROPN
ajis02-1265	487	8	√	√	PROPN
ajis02-1265	487	9	kamal	kamal	PROPN
ajis02-1265	487	10	(	(	PUNCT
ajis02-1265	487	11	2006	2006	NUM
ajis02-1265	487	12	)	)	PUNCT
ajis02-1265	487	13	√	√	NUM
ajis02-1265	487	14	table	table	NOUN
ajis02-1265	487	15	14	14	NUM
ajis02-1265	487	16	:	:	PUNCT
ajis02-1265	487	17	attributes	attribute	VERB
ajis02-1265	487	18	underpinning	underpin	VERB
ajis02-1265	487	19	ict	ict	NOUN
ajis02-1265	487	20	infrastructure	infrastructure	NOUN
ajis02-1265	487	21	as	as	ADP
ajis02-1265	487	22	ward	ward	NOUN
ajis02-1265	487	23	and	and	CCONJ
ajis02-1265	487	24	peppard	peppard	ADJ
ajis02-1265	487	25	(	(	PUNCT
ajis02-1265	487	26	2002	2002	NUM
ajis02-1265	487	27	)	)	PUNCT
ajis02-1265	487	28	stated	state	VERB
ajis02-1265	487	29	,	,	PUNCT
ajis02-1265	487	30	due	due	ADP
ajis02-1265	487	31	to	to	ADP
ajis02-1265	487	32	continuous	continuous	ADJ
ajis02-1265	487	33	technology	technology	NOUN
ajis02-1265	487	34	evolution	evolution	NOUN
ajis02-1265	487	35	,	,	PUNCT
ajis02-1265	487	36	defining	define	VERB
ajis02-1265	487	37	it	it	PRON
ajis02-1265	487	38	infrastructure	infrastructure	NOUN
ajis02-1265	487	39	and	and	CCONJ
ajis02-1265	487	40	its	its	PRON
ajis02-1265	487	41	components	component	NOUN
ajis02-1265	487	42	have	have	AUX
ajis02-1265	487	43	become	become	VERB
ajis02-1265	487	44	increasingly	increasingly	ADV
ajis02-1265	487	45	difficult	difficult	ADJ
ajis02-1265	487	46	.	.	PUNCT
ajis02-1265	488	1	from	from	ADP
ajis02-1265	488	2	the	the	DET
ajis02-1265	488	3	limited	limited	ADJ
ajis02-1265	488	4	studies	study	NOUN
ajis02-1265	488	5	here	here	ADV
ajis02-1265	488	6	,	,	PUNCT
ajis02-1265	488	7	prior	prior	ADJ
ajis02-1265	488	8	research	research	NOUN
ajis02-1265	488	9	on	on	ADP
ajis02-1265	488	10	bpm	bpm	NOUN
ajis02-1265	488	11	in	in	ADP
ajis02-1265	488	12	the	the	DET
ajis02-1265	488	13	public	public	ADJ
ajis02-1265	488	14	sector	sector	NOUN
ajis02-1265	488	15	also	also	ADV
ajis02-1265	488	16	faced	face	VERB
ajis02-1265	488	17	similar	similar	ADJ
ajis02-1265	488	18	it	it	PRON
ajis02-1265	488	19	infrastructure	infrastructure	NOUN
ajis02-1265	488	20	challenges	challenge	NOUN
ajis02-1265	488	21	.	.	PUNCT
ajis02-1265	489	1	although	although	SCONJ
ajis02-1265	489	2	difficult	difficult	ADJ
ajis02-1265	489	3	to	to	PART
ajis02-1265	489	4	comment	comment	VERB
ajis02-1265	489	5	conclusively	conclusively	ADV
ajis02-1265	489	6	on	on	ADP
ajis02-1265	489	7	any	any	DET
ajis02-1265	489	8	differences	difference	NOUN
ajis02-1265	489	9	between	between	ADP
ajis02-1265	489	10	developed	develop	VERB
ajis02-1265	489	11	and	and	CCONJ
ajis02-1265	489	12	developing	develop	VERB
ajis02-1265	489	13	countries	country	NOUN
ajis02-1265	489	14	with	with	ADP
ajis02-1265	489	15	the	the	DET
ajis02-1265	489	16	limited	limited	ADJ
ajis02-1265	489	17	related	relate	VERB
ajis02-1265	489	18	papers	paper	NOUN
ajis02-1265	489	19	on	on	ADP
ajis02-1265	489	20	this	this	DET
ajis02-1265	489	21	csf	csf	NOUN
ajis02-1265	489	22	as	as	SCONJ
ajis02-1265	489	23	shown	show	VERB
ajis02-1265	489	24	in	in	ADP
ajis02-1265	489	25	table	table	NOUN
ajis02-1265	489	26	14	14	NUM
ajis02-1265	489	27	,	,	PUNCT
ajis02-1265	489	28	literature	literature	NOUN
ajis02-1265	489	29	on	on	ADP
ajis02-1265	489	30	developing	develop	VERB
ajis02-1265	489	31	countries	country	NOUN
ajis02-1265	489	32	refers	refer	VERB
ajis02-1265	489	33	to	to	ADP
ajis02-1265	489	34	ict	ict	PROPN
ajis02-1265	489	35	infrastructure	infrastructure	NOUN
ajis02-1265	489	36	as	as	ADP
ajis02-1265	489	37	software	software	NOUN
ajis02-1265	489	38	tools	tool	NOUN
ajis02-1265	489	39	and	and	CCONJ
ajis02-1265	489	40	standard	standard	ADJ
ajis02-1265	489	41	systems	system	NOUN
ajis02-1265	489	42	to	to	PART
ajis02-1265	489	43	improve	improve	VERB
ajis02-1265	489	44	interoperability	interoperability	NOUN
ajis02-1265	489	45	to	to	PART
ajis02-1265	489	46	enable	enable	VERB
ajis02-1265	489	47	seamless	seamless	ADJ
ajis02-1265	489	48	integration	integration	NOUN
ajis02-1265	489	49	and	and	CCONJ
ajis02-1265	489	50	sharing	sharing	NOUN
ajis02-1265	489	51	of	of	ADP
ajis02-1265	489	52	data	datum	NOUN
ajis02-1265	489	53	.	.	PUNCT
ajis02-1265	490	1	on	on	ADP
ajis02-1265	490	2	the	the	DET
ajis02-1265	490	3	other	other	ADJ
ajis02-1265	490	4	hand	hand	NOUN
ajis02-1265	490	5	,	,	PUNCT
ajis02-1265	490	6	literature	literature	NOUN
ajis02-1265	490	7	on	on	ADP
ajis02-1265	490	8	developed	develop	VERB
ajis02-1265	490	9	countries	country	NOUN
ajis02-1265	490	10	reflects	reflect	VERB
ajis02-1265	490	11	the	the	DET
ajis02-1265	490	12	attention	attention	NOUN
ajis02-1265	490	13	on	on	ADP
ajis02-1265	490	14	interoperability	interoperability	NOUN
ajis02-1265	490	15	,	,	PUNCT
ajis02-1265	490	16	shared	share	VERB
ajis02-1265	490	17	services	service	NOUN
ajis02-1265	490	18	and	and	CCONJ
ajis02-1265	490	19	integrated	integrate	VERB
ajis02-1265	490	20	aspects	aspect	NOUN
ajis02-1265	490	21	of	of	ADP
ajis02-1265	490	22	ict	ict	PROPN
ajis02-1265	490	23	infrastructure	infrastructure	NOUN
ajis02-1265	490	24	.	.	PUNCT
ajis02-1265	491	1	according	accord	VERB
ajis02-1265	491	2	to	to	ADP
ajis02-1265	491	3	current	current	ADJ
ajis02-1265	491	4	trends	trend	NOUN
ajis02-1265	491	5	,	,	PUNCT
ajis02-1265	491	6	developing	develop	VERB
ajis02-1265	491	7	countries	country	NOUN
ajis02-1265	491	8	are	be	AUX
ajis02-1265	491	9	starting	start	VERB
ajis02-1265	491	10	to	to	PART
ajis02-1265	491	11	move	move	VERB
ajis02-1265	491	12	away	away	ADV
ajis02-1265	491	13	from	from	ADP
ajis02-1265	491	14	standalone	standalone	ADJ
ajis02-1265	491	15	systems	system	NOUN
ajis02-1265	491	16	to	to	PART
ajis02-1265	491	17	build	build	VERB
ajis02-1265	491	18	more	more	ADV
ajis02-1265	491	19	integrated	integrate	VERB
ajis02-1265	491	20	ict	ict	NOUN
ajis02-1265	491	21	infrastructure	infrastructure	NOUN
ajis02-1265	491	22	to	to	PART
ajis02-1265	491	23	provide	provide	VERB
ajis02-1265	491	24	one	one	NUM
ajis02-1265	491	25	-	-	PUNCT
ajis02-1265	491	26	stop	stop	VERB
ajis02-1265	491	27	-	-	PUNCT
ajis02-1265	491	28	shop	shop	NOUN
ajis02-1265	491	29	service	service	NOUN
ajis02-1265	491	30	platforms	platform	NOUN
ajis02-1265	491	31	(	(	PUNCT
ajis02-1265	491	32	united	united	PROPN
ajis02-1265	491	33	nations	nations	PROPN
ajis02-1265	491	34	,	,	PUNCT
ajis02-1265	491	35	2016	2016	NUM
ajis02-1265	491	36	)	)	PUNCT
ajis02-1265	491	37	.	.	PUNCT
ajis02-1265	492	1	further	further	ADJ
ajis02-1265	492	2	research	research	NOUN
ajis02-1265	492	3	on	on	ADP
ajis02-1265	492	4	innovative	innovative	ADJ
ajis02-1265	492	5	,	,	PUNCT
ajis02-1265	492	6	emerging	emerge	VERB
ajis02-1265	492	7	ict	ict	NOUN
ajis02-1265	492	8	infrastructure	infrastructure	NOUN
ajis02-1265	492	9	models	model	NOUN
ajis02-1265	492	10	to	to	PART
ajis02-1265	492	11	address	address	VERB
ajis02-1265	492	12	‘	'	PUNCT
ajis02-1265	492	13	how	how	SCONJ
ajis02-1265	492	14	can	can	AUX
ajis02-1265	492	15	governments	government	NOUN
ajis02-1265	492	16	in	in	ADP
ajis02-1265	492	17	developing	develop	VERB
ajis02-1265	492	18	countries	country	NOUN
ajis02-1265	492	19	best	good	ADJ
ajis02-1265	492	20	design	design	NOUN
ajis02-1265	492	21	and	and	CCONJ
ajis02-1265	492	22	benefit	benefit	NOUN
ajis02-1265	492	23	from	from	ADP
ajis02-1265	492	24	the	the	DET
ajis02-1265	492	25	use	use	NOUN
ajis02-1265	492	26	of	of	ADP
ajis02-1265	492	27	emerging	emerge	VERB
ajis02-1265	492	28	new	new	ADJ
ajis02-1265	492	29	ict	ict	NOUN
ajis02-1265	492	30	options	option	NOUN
ajis02-1265	492	31	such	such	ADJ
ajis02-1265	492	32	as	as	ADP
ajis02-1265	492	33	;	;	PUNCT
ajis02-1265	492	34	shared	shared	ADJ
ajis02-1265	492	35	services	service	NOUN
ajis02-1265	492	36	,	,	PUNCT
ajis02-1265	492	37	cloud	cloud	NOUN
ajis02-1265	492	38	computing	computing	NOUN
ajis02-1265	492	39	,	,	PUNCT
ajis02-1265	492	40	open	open	ADJ
ajis02-1265	492	41	source	source	NOUN
ajis02-1265	492	42	,	,	PUNCT
ajis02-1265	492	43	etc	etc	X
ajis02-1265	492	44	.	.	X
ajis02-1265	492	45	?	?	PUNCT
ajis02-1265	492	46	’	'	PUNCT
ajis02-1265	492	47	,	,	PUNCT
ajis02-1265	492	48	can	can	AUX
ajis02-1265	492	49	be	be	AUX
ajis02-1265	492	50	proposed	propose	VERB
ajis02-1265	492	51	.	.	PUNCT
ajis02-1265	493	1	australasian	australasian	ADJ
ajis02-1265	493	2	journal	journal	NOUN
ajis02-1265	493	3	of	of	ADP
ajis02-1265	493	4	information	information	NOUN
ajis02-1265	493	5	systems	system	NOUN
ajis02-1265	493	6	syed	sye	VERB
ajis02-1265	493	7	,	,	PUNCT
ajis02-1265	493	8	bandara	bandara	PROPN
ajis02-1265	493	9	,	,	PUNCT
ajis02-1265	493	10	french	french	PROPN
ajis02-1265	493	11	&	&	CCONJ
ajis02-1265	493	12	stewart	stewart	PROPN
ajis02-1265	493	13	2018	2018	NUM
ajis02-1265	493	14	,	,	PUNCT
ajis02-1265	493	15	vol	vol	NOUN
ajis02-1265	493	16	22	22	NUM
ajis02-1265	493	17	,	,	PUNCT
ajis02-1265	493	18	research	research	NOUN
ajis02-1265	493	19	article	article	NOUN
ajis02-1265	493	20	csf	csf	ADJ
ajis02-1265	493	21	of	of	ADP
ajis02-1265	493	22	bpm	bpm	NOUN
ajis02-1265	493	23	in	in	ADP
ajis02-1265	493	24	public	public	ADJ
ajis02-1265	493	25	sector	sector	NOUN
ajis02-1265	493	26	25	25	NUM
ajis02-1265	493	27	5.9	5.9	NUM
ajis02-1265	493	28	project	project	NOUN
ajis02-1265	493	29	management	management	NOUN
ajis02-1265	493	30	and	and	CCONJ
ajis02-1265	493	31	project	project	NOUN
ajis02-1265	493	32	management	management	NOUN
ajis02-1265	493	33	skills	skill	NOUN
ajis02-1265	493	34	project	project	NOUN
ajis02-1265	493	35	management	management	NOUN
ajis02-1265	493	36	is	be	AUX
ajis02-1265	493	37	an	an	DET
ajis02-1265	493	38	integral	integral	ADJ
ajis02-1265	493	39	part	part	NOUN
ajis02-1265	493	40	of	of	ADP
ajis02-1265	493	41	bpm	bpm	NOUN
ajis02-1265	493	42	projects	project	NOUN
ajis02-1265	493	43	in	in	ADP
ajis02-1265	493	44	the	the	DET
ajis02-1265	493	45	public	public	ADJ
ajis02-1265	493	46	sector	sector	NOUN
ajis02-1265	493	47	.	.	PUNCT
ajis02-1265	494	1	hartini	hartini	PROPN
ajis02-1265	494	2	et	et	PROPN
ajis02-1265	494	3	al	al	PROPN
ajis02-1265	494	4	.	.	PROPN
ajis02-1265	495	1	(	(	PUNCT
ajis02-1265	495	2	2007	2007	NUM
ajis02-1265	495	3	)	)	PUNCT
ajis02-1265	495	4	observed	observe	VERB
ajis02-1265	495	5	that	that	SCONJ
ajis02-1265	495	6	the	the	DET
ajis02-1265	495	7	practice	practice	NOUN
ajis02-1265	495	8	of	of	ADP
ajis02-1265	495	9	training	training	NOUN
ajis02-1265	495	10	staff	staff	NOUN
ajis02-1265	495	11	in	in	ADP
ajis02-1265	495	12	project	project	NOUN
ajis02-1265	495	13	management	management	NOUN
ajis02-1265	495	14	by	by	ADP
ajis02-1265	495	15	deploying	deploy	VERB
ajis02-1265	495	16	external	external	ADJ
ajis02-1265	495	17	consultants	consultant	NOUN
ajis02-1265	495	18	resulted	result	VERB
ajis02-1265	495	19	in	in	ADP
ajis02-1265	495	20	effective	effective	ADJ
ajis02-1265	495	21	bpm	bpm	NOUN
ajis02-1265	495	22	implementations	implementation	NOUN
ajis02-1265	495	23	.	.	PUNCT
ajis02-1265	496	1	marvine	marvine	PROPN
ajis02-1265	496	2	,	,	PUNCT
ajis02-1265	496	3	martin	martin	PROPN
ajis02-1265	496	4	,	,	PUNCT
ajis02-1265	496	5	doaa	doaa	PROPN
ajis02-1265	496	6	,	,	PUNCT
ajis02-1265	496	7	and	and	CCONJ
ajis02-1265	496	8	salah	salah	PROPN
ajis02-1265	496	9	(	(	PUNCT
ajis02-1265	496	10	2012	2012	NUM
ajis02-1265	496	11	)	)	PUNCT
ajis02-1265	496	12	compared	compare	VERB
ajis02-1265	496	13	the	the	DET
ajis02-1265	496	14	differences	difference	NOUN
ajis02-1265	496	15	between	between	ADP
ajis02-1265	496	16	public	public	ADJ
ajis02-1265	496	17	sector	sector	NOUN
ajis02-1265	496	18	and	and	CCONJ
ajis02-1265	496	19	private	private	ADJ
ajis02-1265	496	20	sector	sector	NOUN
ajis02-1265	496	21	programmes	programme	NOUN
ajis02-1265	496	22	and	and	CCONJ
ajis02-1265	496	23	advocated	advocate	VERB
ajis02-1265	496	24	the	the	DET
ajis02-1265	496	25	essential	essential	ADJ
ajis02-1265	496	26	need	need	NOUN
ajis02-1265	496	27	to	to	PART
ajis02-1265	496	28	contextualise	contextualise	VERB
ajis02-1265	496	29	project	project	NOUN
ajis02-1265	496	30	management	management	NOUN
ajis02-1265	496	31	skills	skill	NOUN
ajis02-1265	496	32	,	,	PUNCT
ajis02-1265	496	33	knowledge	knowledge	NOUN
ajis02-1265	496	34	,	,	PUNCT
ajis02-1265	496	35	tools	tool	NOUN
ajis02-1265	496	36	,	,	PUNCT
ajis02-1265	496	37	and	and	CCONJ
ajis02-1265	496	38	techniques	technique	NOUN
ajis02-1265	496	39	to	to	ADP
ajis02-1265	496	40	individual	individual	ADJ
ajis02-1265	496	41	local	local	ADJ
ajis02-1265	496	42	contexts	context	NOUN
ajis02-1265	496	43	in	in	ADP
ajis02-1265	496	44	order	order	NOUN
ajis02-1265	496	45	to	to	PART
ajis02-1265	496	46	meet	meet	VERB
ajis02-1265	496	47	project	project	NOUN
ajis02-1265	496	48	objectives	objective	NOUN
ajis02-1265	496	49	.	.	PUNCT
ajis02-1265	497	1	al	al	PROPN
ajis02-1265	497	2	-	-	PUNCT
ajis02-1265	497	3	mashari	mashari	PROPN
ajis02-1265	497	4	and	and	CCONJ
ajis02-1265	497	5	zairi	zairi	ADV
ajis02-1265	497	6	(	(	PUNCT
ajis02-1265	497	7	1999	1999	NUM
ajis02-1265	497	8	)	)	PUNCT
ajis02-1265	497	9	confirmed	confirm	VERB
ajis02-1265	497	10	planning	planning	NOUN
ajis02-1265	497	11	,	,	PUNCT
ajis02-1265	497	12	project	project	NOUN
ajis02-1265	497	13	management	management	NOUN
ajis02-1265	497	14	techniques	technique	NOUN
ajis02-1265	497	15	,	,	PUNCT
ajis02-1265	497	16	risk	risk	NOUN
ajis02-1265	497	17	assessment	assessment	NOUN
ajis02-1265	497	18	,	,	PUNCT
ajis02-1265	497	19	sufficiency	sufficiency	NOUN
ajis02-1265	497	20	of	of	ADP
ajis02-1265	497	21	budgets	budget	NOUN
ajis02-1265	497	22	,	,	PUNCT
ajis02-1265	497	23	and	and	CCONJ
ajis02-1265	497	24	human	human	ADJ
ajis02-1265	497	25	resource	resource	NOUN
ajis02-1265	497	26	management	management	NOUN
ajis02-1265	497	27	as	as	ADP
ajis02-1265	497	28	key	key	ADJ
ajis02-1265	497	29	factors	factor	NOUN
ajis02-1265	497	30	in	in	ADP
ajis02-1265	497	31	delivering	deliver	VERB
ajis02-1265	497	32	a	a	DET
ajis02-1265	497	33	successful	successful	ADJ
ajis02-1265	497	34	bpm	bpm	NOUN
ajis02-1265	497	35	project	project	NOUN
ajis02-1265	497	36	.	.	PUNCT
ajis02-1265	498	1	weerakkody	weerakkody	NOUN
ajis02-1265	498	2	,	,	PUNCT
ajis02-1265	498	3	el	el	PROPN
ajis02-1265	498	4	-	-	PUNCT
ajis02-1265	498	5	haddadeh	haddadeh	PROPN
ajis02-1265	498	6	,	,	PUNCT
ajis02-1265	498	7	et	et	PROPN
ajis02-1265	498	8	al	al	PROPN
ajis02-1265	498	9	.	.	PUNCT
ajis02-1265	499	1	(	(	PUNCT
ajis02-1265	499	2	2011	2011	NUM
ajis02-1265	499	3	)	)	PUNCT
ajis02-1265	499	4	discuss	discuss	VERB
ajis02-1265	499	5	prioritisation	prioritisation	NOUN
ajis02-1265	499	6	strategies	strategy	NOUN
ajis02-1265	499	7	demonstrating	demonstrate	VERB
ajis02-1265	499	8	the	the	DET
ajis02-1265	499	9	value	value	NOUN
ajis02-1265	499	10	of	of	ADP
ajis02-1265	499	11	narrowing	narrow	VERB
ajis02-1265	499	12	the	the	DET
ajis02-1265	499	13	focus	focus	NOUN
ajis02-1265	499	14	to	to	ADP
ajis02-1265	499	15	first	first	ADV
ajis02-1265	499	16	delivering	deliver	VERB
ajis02-1265	499	17	the	the	DET
ajis02-1265	499	18	most	most	ADV
ajis02-1265	499	19	strategically	strategically	ADV
ajis02-1265	499	20	significant	significant	ADJ
ajis02-1265	499	21	services	service	NOUN
ajis02-1265	499	22	.	.	PUNCT
ajis02-1265	500	1	the	the	DET
ajis02-1265	500	2	consensus	consensus	NOUN
ajis02-1265	500	3	over	over	ADP
ajis02-1265	500	4	the	the	DET
ajis02-1265	500	5	importance	importance	NOUN
ajis02-1265	500	6	of	of	ADP
ajis02-1265	500	7	project	project	NOUN
ajis02-1265	500	8	management	management	NOUN
ajis02-1265	500	9	is	be	AUX
ajis02-1265	500	10	evident	evident	ADJ
ajis02-1265	500	11	in	in	ADP
ajis02-1265	500	12	the	the	DET
ajis02-1265	500	13	literature	literature	NOUN
ajis02-1265	500	14	.	.	PUNCT
ajis02-1265	501	1	most	most	ADJ
ajis02-1265	501	2	definitions	definition	NOUN
ajis02-1265	501	3	and	and	CCONJ
ajis02-1265	501	4	findings	finding	NOUN
ajis02-1265	501	5	though	though	ADV
ajis02-1265	501	6	narrowly	narrowly	ADV
ajis02-1265	501	7	describing	describe	VERB
ajis02-1265	501	8	the	the	DET
ajis02-1265	501	9	stages	stage	NOUN
ajis02-1265	501	10	and	and	CCONJ
ajis02-1265	501	11	techniques	technique	NOUN
ajis02-1265	501	12	of	of	ADP
ajis02-1265	501	13	project	project	NOUN
ajis02-1265	501	14	management	management	NOUN
ajis02-1265	501	15	,	,	PUNCT
ajis02-1265	501	16	have	have	AUX
ajis02-1265	501	17	acknowledged	acknowledge	VERB
ajis02-1265	501	18	the	the	DET
ajis02-1265	501	19	need	need	NOUN
ajis02-1265	501	20	for	for	ADP
ajis02-1265	501	21	project	project	NOUN
ajis02-1265	501	22	management	management	NOUN
ajis02-1265	501	23	as	as	ADP
ajis02-1265	501	24	a	a	DET
ajis02-1265	501	25	vital	vital	ADJ
ajis02-1265	501	26	feature	feature	NOUN
ajis02-1265	501	27	for	for	ADP
ajis02-1265	501	28	bpm	bpm	NOUN
ajis02-1265	501	29	projects	project	NOUN
ajis02-1265	501	30	.	.	PUNCT
ajis02-1265	502	1	table	table	NOUN
ajis02-1265	502	2	15	15	NUM
ajis02-1265	502	3	illustrates	illustrate	VERB
ajis02-1265	502	4	the	the	DET
ajis02-1265	502	5	related	related	ADJ
ajis02-1265	502	6	sub	sub	NOUN
ajis02-1265	502	7	-	-	NOUN
ajis02-1265	502	8	factors	factor	NOUN
ajis02-1265	502	9	as	as	SCONJ
ajis02-1265	502	10	discussed	discuss	VERB
ajis02-1265	502	11	in	in	ADP
ajis02-1265	502	12	the	the	DET
ajis02-1265	502	13	literature	literature	NOUN
ajis02-1265	502	14	.	.	PUNCT
ajis02-1265	503	1	(	(	PUNCT
ajis02-1265	503	2	*	*	PUNCT
ajis02-1265	503	3	)	)	PUNCT
ajis02-1265	503	4	represents	represent	VERB
ajis02-1265	503	5	developing	develop	VERB
ajis02-1265	503	6	countries	country	NOUN
ajis02-1265	503	7	pr	pr	VERB
ajis02-1265	503	8	oj	oj	ADP
ajis02-1265	503	9	ec	ec	PROPN
ajis02-1265	504	1	t	t	PROPN
ajis02-1265	504	2	m	m	VERB
ajis02-1265	504	3	gm	gm	PROPN
ajis02-1265	504	4	t.	t.	PROPN
ajis02-1265	504	5	t	t	PROPN
ajis02-1265	504	6	ra	ra	PROPN
ajis02-1265	504	7	in	in	ADV
ajis02-1265	504	8	in	in	ADP
ajis02-1265	504	9	g	g	PROPN
ajis02-1265	504	10	pl	pl	PROPN
ajis02-1265	504	11	an	an	DET
ajis02-1265	504	12	ni	ni	PROPN
ajis02-1265	504	13	ng	ng	PROPN
ajis02-1265	504	14	&	&	CCONJ
ajis02-1265	504	15	i	i	PRON
ajis02-1265	504	16	m	m	VERB
ajis02-1265	504	17	pl	pl	VERB
ajis02-1265	504	18	em	em	PRON
ajis02-1265	504	19	en	en	INTJ
ajis02-1265	504	20	ta	ta	AUX
ajis02-1265	504	21	tio	tio	PROPN
ajis02-1265	504	22	n	n	PROPN
ajis02-1265	504	23	w	w	PROPN
ajis02-1265	504	24	el	el	PROPN
ajis02-1265	504	25	l	l	PROPN
ajis02-1265	505	1	d	d	X
ajis02-1265	505	2	ef	ef	PROPN
ajis02-1265	505	3	in	in	ADP
ajis02-1265	505	4	ed	ed	PROPN
ajis02-1265	505	5	pr	pr	NOUN
ajis02-1265	505	6	oj	oj	ADP
ajis02-1265	505	7	ec	ec	PROPN
ajis02-1265	505	8	t	t	PROPN
ajis02-1265	505	9	p	p	PROPN
ajis02-1265	505	10	la	la	PROPN
ajis02-1265	505	11	n	n	ADV
ajis02-1265	505	12	fl	fl	NOUN
ajis02-1265	505	13	ex	ex	INTJ
ajis02-1265	505	14	ib	ib	INTJ
ajis02-1265	505	15	le	le	X
ajis02-1265	505	16	a	a	DET
ajis02-1265	505	17	nd	nd	INTJ
ajis02-1265	505	18	a	a	DET
ajis02-1265	505	19	da	da	ADJ
ajis02-1265	505	20	pt	pt	NOUN
ajis02-1265	505	21	iv	iv	NUM
ajis02-1265	505	22	e	e	NOUN
ajis02-1265	505	23	pr	pr	NOUN
ajis02-1265	505	24	oj	oj	ADP
ajis02-1265	505	25	ec	ec	PROPN
ajis02-1265	505	26	t	t	PROPN
ajis02-1265	505	27	m	m	PROPN
ajis02-1265	505	28	et	et	NOUN
ajis02-1265	505	29	ho	ho	PROPN
ajis02-1265	505	30	do	do	AUX
ajis02-1265	505	31	lo	lo	PROPN
ajis02-1265	505	32	gy	gy	NOUN
ajis02-1265	505	33	r	r	NOUN
ajis02-1265	505	34	is	be	AUX
ajis02-1265	505	35	k	k	PROPN
ajis02-1265	505	36	a	a	DET
ajis02-1265	505	37	ss	ss	NOUN
ajis02-1265	505	38	es	es	X
ajis02-1265	505	39	sm	sm	PROPN
ajis02-1265	505	40	en	en	PROPN
ajis02-1265	505	41	t	t	PROPN
ajis02-1265	505	42	h	h	NOUN
ajis02-1265	505	43	um	um	INTJ
ajis02-1265	505	44	an	an	DET
ajis02-1265	505	45	r	r	NOUN
ajis02-1265	505	46	es	es	X
ajis02-1265	505	47	ou	ou	X
ajis02-1265	505	48	rc	rc	PROPN
ajis02-1265	505	49	es	es	ADP
ajis02-1265	505	50	m	m	PROPN
ajis02-1265	505	51	gm	gm	PROPN
ajis02-1265	505	52	t.	t.	PROPN
ajis02-1265	505	53	pr	pr	PROPN
ajis02-1265	505	54	io	io	PROPN
ajis02-1265	505	55	ri	ri	PROPN
ajis02-1265	505	56	tis	tis	PROPN
ajis02-1265	505	57	at	at	ADP
ajis02-1265	505	58	io	io	PROPN
ajis02-1265	505	59	n	n	PROPN
ajis02-1265	505	60	of	of	ADP
ajis02-1265	505	61	d	d	PROPN
ajis02-1265	505	62	el	el	PROPN
ajis02-1265	505	63	iv	iv	PROPN
ajis02-1265	505	64	er	er	INTJ
ajis02-1265	505	65	ab	ab	PROPN
ajis02-1265	505	66	le	le	PROPN
ajis02-1265	505	67	s	s	PROPN
ajis02-1265	505	68	bu	bu	INTJ
ajis02-1265	505	69	dg	dg	ADV
ajis02-1265	505	70	et	et	NOUN
ajis02-1265	505	71	s	s	PART
ajis02-1265	505	72	*	*	NOUN
ajis02-1265	505	73	hartini	hartini	X
ajis02-1265	505	74	et	et	PROPN
ajis02-1265	505	75	al	al	PROPN
ajis02-1265	505	76	.	.	PROPN
ajis02-1265	506	1	(	(	PUNCT
ajis02-1265	506	2	2007	2007	NUM
ajis02-1265	506	3	)	)	PUNCT
ajis02-1265	506	4	√	√	PROPN
ajis02-1265	506	5	*	*	PUNCT
ajis02-1265	506	6	marvine	marvine	PROPN
ajis02-1265	506	7	,	,	PUNCT
ajis02-1265	506	8	et	et	PROPN
ajis02-1265	506	9	al	al	PROPN
ajis02-1265	506	10	.	.	PROPN
ajis02-1265	507	1	(	(	PUNCT
ajis02-1265	507	2	2012	2012	NUM
ajis02-1265	507	3	)	)	PUNCT
ajis02-1265	508	1	√	√	NOUN
ajis02-1265	509	1	√	√	INTJ
ajis02-1265	509	2	*	*	PUNCT
ajis02-1265	509	3	weerakkody	weerakkody	NOUN
ajis02-1265	509	4	,	,	PUNCT
ajis02-1265	509	5	et	et	PROPN
ajis02-1265	509	6	al	al	PROPN
ajis02-1265	509	7	.	.	PUNCT
ajis02-1265	509	8	(	(	PUNCT
ajis02-1265	509	9	2011	2011	NUM
ajis02-1265	509	10	)	)	PUNCT
ajis02-1265	509	11	√	√	PROPN
ajis02-1265	509	12	al	al	PROPN
ajis02-1265	509	13	-	-	PUNCT
ajis02-1265	509	14	mashari	mashari	PROPN
ajis02-1265	509	15	and	and	CCONJ
ajis02-1265	509	16	zairi	zairi	ADV
ajis02-1265	509	17	(	(	PUNCT
ajis02-1265	509	18	1999	1999	NUM
ajis02-1265	509	19	)	)	PUNCT
ajis02-1265	509	20	√	√	NOUN
ajis02-1265	510	1	√	√	INTJ
ajis02-1265	510	2	√	√	NUM
ajis02-1265	510	3	√	√	NUM
ajis02-1265	510	4	√	√	PROPN
ajis02-1265	510	5	jurisch	jurisch	PROPN
ajis02-1265	510	6	et	et	PROPN
ajis02-1265	510	7	al	al	PROPN
ajis02-1265	510	8	.	.	PROPN
ajis02-1265	510	9	(	(	PUNCT
ajis02-1265	510	10	2012	2012	NUM
ajis02-1265	510	11	)	)	PUNCT
ajis02-1265	510	12	√	√	NOUN
ajis02-1265	511	1	√	√	NUM
ajis02-1265	511	2	√	√	NUM
ajis02-1265	511	3	√	√	NUM
ajis02-1265	511	4	√	√	NUM
ajis02-1265	511	5	√	√	PROPN
ajis02-1265	512	1	kwamena	kwamena	PROPN
ajis02-1265	512	2	(	(	PUNCT
ajis02-1265	512	3	2012	2012	NUM
ajis02-1265	512	4	)	)	PUNCT
ajis02-1265	512	5	√	√	NUM
ajis02-1265	512	6	√	√	NUM
ajis02-1265	512	7	table	table	NOUN
ajis02-1265	512	8	15	15	NUM
ajis02-1265	512	9	:	:	PUNCT
ajis02-1265	512	10	summary	summary	NOUN
ajis02-1265	512	11	of	of	ADP
ajis02-1265	512	12	factors	factor	NOUN
ajis02-1265	512	13	defined	define	VERB
ajis02-1265	512	14	under	under	ADP
ajis02-1265	512	15	project	project	NOUN
ajis02-1265	512	16	management	management	NOUN
ajis02-1265	512	17	and	and	CCONJ
ajis02-1265	512	18	project	project	NOUN
ajis02-1265	512	19	management	management	NOUN
ajis02-1265	512	20	skills	skill	VERB
ajis02-1265	512	21	the	the	DET
ajis02-1265	512	22	analysis	analysis	NOUN
ajis02-1265	512	23	indicated	indicate	VERB
ajis02-1265	512	24	a	a	DET
ajis02-1265	512	25	considerable	considerable	ADJ
ajis02-1265	512	26	gap	gap	NOUN
ajis02-1265	512	27	in	in	ADP
ajis02-1265	512	28	project	project	NOUN
ajis02-1265	512	29	management	management	NOUN
ajis02-1265	512	30	and	and	CCONJ
ajis02-1265	512	31	relevant	relevant	ADJ
ajis02-1265	512	32	skills	skill	NOUN
ajis02-1265	512	33	in	in	ADP
ajis02-1265	512	34	the	the	DET
ajis02-1265	512	35	developing	develop	VERB
ajis02-1265	512	36	countries	country	NOUN
ajis02-1265	512	37	.	.	PUNCT
ajis02-1265	513	1	an	an	DET
ajis02-1265	513	2	observed	observe	VERB
ajis02-1265	513	3	key	key	ADJ
ajis02-1265	513	4	gap	gap	NOUN
ajis02-1265	513	5	in	in	ADP
ajis02-1265	513	6	the	the	DET
ajis02-1265	513	7	body	body	NOUN
ajis02-1265	513	8	of	of	ADP
ajis02-1265	513	9	literature	literature	NOUN
ajis02-1265	513	10	was	be	AUX
ajis02-1265	513	11	the	the	DET
ajis02-1265	513	12	limited	limited	ADJ
ajis02-1265	513	13	detail	detail	NOUN
ajis02-1265	513	14	on	on	ADP
ajis02-1265	513	15	how	how	SCONJ
ajis02-1265	513	16	project	project	NOUN
ajis02-1265	513	17	management	management	NOUN
ajis02-1265	513	18	is	be	AUX
ajis02-1265	513	19	embedded	embed	VERB
ajis02-1265	513	20	within	within	ADP
ajis02-1265	513	21	standard	standard	ADJ
ajis02-1265	513	22	bpm	bpm	NOUN
ajis02-1265	513	23	methodologies	methodology	NOUN
ajis02-1265	513	24	.	.	PUNCT
ajis02-1265	514	1	the	the	DET
ajis02-1265	514	2	current	current	ADJ
ajis02-1265	514	3	literature	literature	NOUN
ajis02-1265	514	4	discusses	discuss	VERB
ajis02-1265	514	5	these	these	PRON
ajis02-1265	514	6	as	as	ADP
ajis02-1265	514	7	two	two	NUM
ajis02-1265	514	8	discrete	discrete	ADJ
ajis02-1265	514	9	approaches	approach	NOUN
ajis02-1265	514	10	,	,	PUNCT
ajis02-1265	514	11	which	which	PRON
ajis02-1265	514	12	should	should	AUX
ajis02-1265	514	13	in	in	ADP
ajis02-1265	514	14	reality	reality	NOUN
ajis02-1265	514	15	be	be	AUX
ajis02-1265	514	16	tightly	tightly	ADV
ajis02-1265	514	17	integrated	integrate	VERB
ajis02-1265	514	18	and	and	CCONJ
ajis02-1265	514	19	complimenting	compliment	VERB
ajis02-1265	514	20	each	each	DET
ajis02-1265	514	21	other	other	ADJ
ajis02-1265	514	22	.	.	PUNCT
ajis02-1265	515	1	therefore	therefore	ADV
ajis02-1265	515	2	,	,	PUNCT
ajis02-1265	515	3	research	research	NOUN
ajis02-1265	515	4	on	on	ADP
ajis02-1265	515	5	‘	'	PUNCT
ajis02-1265	515	6	how	how	SCONJ
ajis02-1265	515	7	to	to	PART
ajis02-1265	515	8	integrate	integrate	VERB
ajis02-1265	515	9	project	project	NOUN
ajis02-1265	515	10	management	management	NOUN
ajis02-1265	515	11	practices	practice	NOUN
ajis02-1265	515	12	into	into	ADP
ajis02-1265	515	13	bpm	bpm	NOUN
ajis02-1265	515	14	methodology	methodology	NOUN
ajis02-1265	515	15	?	?	PUNCT
ajis02-1265	515	16	’	'	PUNCT
ajis02-1265	515	17	is	be	AUX
ajis02-1265	515	18	recommended	recommend	VERB
ajis02-1265	515	19	to	to	PART
ajis02-1265	515	20	strengthen	strengthen	VERB
ajis02-1265	515	21	the	the	DET
ajis02-1265	515	22	integration	integration	NOUN
ajis02-1265	515	23	between	between	ADP
ajis02-1265	515	24	project	project	NOUN
ajis02-1265	515	25	management	management	NOUN
ajis02-1265	515	26	and	and	CCONJ
ajis02-1265	515	27	bpm	bpm	NOUN
ajis02-1265	515	28	methodology	methodology	NOUN
ajis02-1265	515	29	.	.	PUNCT
ajis02-1265	516	1	some	some	DET
ajis02-1265	516	2	papers	paper	NOUN
ajis02-1265	516	3	vividly	vividly	ADV
ajis02-1265	516	4	discuss	discuss	VERB
ajis02-1265	516	5	the	the	DET
ajis02-1265	516	6	need	need	NOUN
ajis02-1265	516	7	for	for	ADP
ajis02-1265	516	8	(	(	PUNCT
ajis02-1265	516	9	and	and	CCONJ
ajis02-1265	516	10	the	the	DET
ajis02-1265	516	11	gaps	gap	NOUN
ajis02-1265	516	12	in	in	ADP
ajis02-1265	516	13	)	)	PUNCT
ajis02-1265	516	14	project	project	NOUN
ajis02-1265	516	15	management	management	NOUN
ajis02-1265	516	16	training	training	NOUN
ajis02-1265	516	17	.	.	PUNCT
ajis02-1265	517	1	one	one	NUM
ajis02-1265	517	2	reason	reason	NOUN
ajis02-1265	517	3	for	for	ADP
ajis02-1265	517	4	high	high	ADJ
ajis02-1265	517	5	failure	failure	NOUN
ajis02-1265	517	6	rates	rate	NOUN
ajis02-1265	517	7	in	in	ADP
ajis02-1265	517	8	public	public	ADJ
ajis02-1265	517	9	sector	sector	NOUN
ajis02-1265	517	10	bpm	bpm	NOUN
ajis02-1265	517	11	is	be	AUX
ajis02-1265	517	12	attributed	attribute	VERB
ajis02-1265	517	13	to	to	ADP
ajis02-1265	517	14	the	the	DET
ajis02-1265	517	15	project	project	NOUN
ajis02-1265	517	16	management	management	NOUN
ajis02-1265	517	17	practices	practice	NOUN
ajis02-1265	517	18	,	,	PUNCT
ajis02-1265	517	19	pointing	point	VERB
ajis02-1265	517	20	to	to	ADP
ajis02-1265	517	21	the	the	DET
ajis02-1265	517	22	need	need	NOUN
ajis02-1265	517	23	to	to	PART
ajis02-1265	517	24	investigate	investigate	VERB
ajis02-1265	517	25	‘	'	PUNCT
ajis02-1265	517	26	how	how	SCONJ
ajis02-1265	517	27	to	to	PART
ajis02-1265	517	28	ensure	ensure	VERB
ajis02-1265	517	29	effective	effective	ADJ
ajis02-1265	517	30	project	project	NOUN
ajis02-1265	517	31	management	management	NOUN
ajis02-1265	517	32	training	training	NOUN
ajis02-1265	517	33	and	and	CCONJ
ajis02-1265	517	34	training	training	NOUN
ajis02-1265	517	35	transfer	transfer	NOUN
ajis02-1265	517	36	in	in	ADP
ajis02-1265	517	37	public	public	ADJ
ajis02-1265	517	38	sector	sector	NOUN
ajis02-1265	517	39	?	?	PUNCT
ajis02-1265	517	40	’	'	PUNCT
ajis02-1265	518	1	and	and	CCONJ
ajis02-1265	518	2	‘	'	PUNCT
ajis02-1265	518	3	how	how	SCONJ
ajis02-1265	518	4	to	to	PART
ajis02-1265	518	5	build	build	VERB
ajis02-1265	518	6	project	project	NOUN
ajis02-1265	518	7	management	management	NOUN
ajis02-1265	518	8	awareness	awareness	NOUN
ajis02-1265	518	9	in	in	ADP
ajis02-1265	518	10	public	public	ADJ
ajis02-1265	518	11	sector	sector	NOUN
ajis02-1265	518	12	bpm	bpm	NOUN
ajis02-1265	518	13	contexts	contexts	NOUN
ajis02-1265	518	14	?	?	PUNCT
ajis02-1265	518	15	’	'	PUNCT
ajis02-1265	519	1	5.10	5.10	NUM
ajis02-1265	519	2	ict	ict	PROPN
ajis02-1265	519	3	–	–	PUNCT
ajis02-1265	519	4	awareness	awareness	NOUN
ajis02-1265	519	5	ict	ict	NOUN
ajis02-1265	519	6	awareness	awareness	NOUN
ajis02-1265	519	7	may	may	AUX
ajis02-1265	519	8	be	be	AUX
ajis02-1265	519	9	used	use	VERB
ajis02-1265	519	10	to	to	PART
ajis02-1265	519	11	assess	assess	VERB
ajis02-1265	519	12	and	and	CCONJ
ajis02-1265	519	13	develop	develop	VERB
ajis02-1265	519	14	the	the	DET
ajis02-1265	519	15	required	require	VERB
ajis02-1265	519	16	technical	technical	ADJ
ajis02-1265	519	17	and	and	CCONJ
ajis02-1265	519	18	process	process	NOUN
ajis02-1265	519	19	competencies	competency	NOUN
ajis02-1265	519	20	.	.	PUNCT
ajis02-1265	520	1	a	a	DET
ajis02-1265	520	2	large	large	ADJ
ajis02-1265	520	3	body	body	NOUN
ajis02-1265	520	4	of	of	ADP
ajis02-1265	520	5	literature	literature	NOUN
ajis02-1265	520	6	emphasised	emphasise	VERB
ajis02-1265	520	7	the	the	DET
ajis02-1265	520	8	need	need	NOUN
ajis02-1265	520	9	for	for	ADP
ajis02-1265	520	10	ict	ict	NOUN
ajis02-1265	520	11	awareness	awareness	NOUN
ajis02-1265	520	12	and	and	CCONJ
ajis02-1265	520	13	effective	effective	ADJ
ajis02-1265	520	14	training	training	NOUN
ajis02-1265	520	15	(	(	PUNCT
ajis02-1265	520	16	al	al	PROPN
ajis02-1265	520	17	-	-	PUNCT
ajis02-1265	520	18	mashari	mashari	PROPN
ajis02-1265	520	19	&	&	CCONJ
ajis02-1265	520	20	zairi	zairi	PROPN
ajis02-1265	520	21	,	,	PUNCT
ajis02-1265	520	22	1999	1999	NUM
ajis02-1265	520	23	;	;	PUNCT
ajis02-1265	520	24	alghamdi	alghamdi	NOUN
ajis02-1265	520	25	et	et	PROPN
ajis02-1265	520	26	al	al	PROPN
ajis02-1265	520	27	.	.	PROPN
ajis02-1265	520	28	,	,	PUNCT
ajis02-1265	520	29	2014	2014	NUM
ajis02-1265	520	30	;	;	PUNCT
ajis02-1265	520	31	alves	alves	PROPN
ajis02-1265	520	32	et	et	PROPN
ajis02-1265	520	33	al	al	PROPN
ajis02-1265	520	34	.	.	PROPN
ajis02-1265	520	35	,	,	PUNCT
ajis02-1265	520	36	2014	2014	NUM
ajis02-1265	520	37	;	;	PUNCT
ajis02-1265	520	38	borman	borman	PROPN
ajis02-1265	520	39	&	&	CCONJ
ajis02-1265	520	40	janssen	janssen	PROPN
ajis02-1265	520	41	,	,	PUNCT
ajis02-1265	520	42	2012	2012	NUM
ajis02-1265	520	43	;	;	PUNCT
ajis02-1265	520	44	hartini	hartini	PROPN
ajis02-1265	520	45	et	et	PROPN
ajis02-1265	520	46	al	al	PROPN
ajis02-1265	520	47	.	.	PROPN
ajis02-1265	520	48	,	,	PUNCT
ajis02-1265	520	49	2007	2007	NUM
ajis02-1265	520	50	;	;	PUNCT
ajis02-1265	520	51	heeks	heek	NOUN
ajis02-1265	520	52	,	,	PUNCT
ajis02-1265	520	53	2003	2003	NUM
ajis02-1265	520	54	)	)	PUNCT
ajis02-1265	520	55	.	.	PUNCT
ajis02-1265	521	1	hisham	hisham	PROPN
ajis02-1265	521	2	et	et	PROPN
ajis02-1265	521	3	al	al	PROPN
ajis02-1265	521	4	.	.	PROPN
ajis02-1265	522	1	(	(	PUNCT
ajis02-1265	522	2	2012	2012	NUM
ajis02-1265	522	3	)	)	PUNCT
ajis02-1265	522	4	associated	associate	VERB
ajis02-1265	522	5	user	user	NOUN
ajis02-1265	522	6	satisfaction	satisfaction	NOUN
ajis02-1265	522	7	with	with	ADP
ajis02-1265	522	8	the	the	DET
ajis02-1265	522	9	success	success	NOUN
ajis02-1265	522	10	of	of	ADP
ajis02-1265	522	11	e	e	NOUN
ajis02-1265	522	12	-	-	NOUN
ajis02-1265	522	13	government	government	NOUN
ajis02-1265	522	14	and	and	CCONJ
ajis02-1265	522	15	recommended	recommend	VERB
ajis02-1265	522	16	the	the	DET
ajis02-1265	522	17	use	use	NOUN
ajis02-1265	522	18	of	of	ADP
ajis02-1265	522	19	ict	ict	NOUN
ajis02-1265	522	20	training	training	NOUN
ajis02-1265	522	21	for	for	ADP
ajis02-1265	522	22	public	public	ADJ
ajis02-1265	522	23	sector	sector	NOUN
ajis02-1265	522	24	australasian	australasian	ADJ
ajis02-1265	522	25	journal	journal	NOUN
ajis02-1265	522	26	of	of	ADP
ajis02-1265	522	27	information	information	NOUN
ajis02-1265	522	28	systems	system	NOUN
ajis02-1265	522	29	syed	sye	VERB
ajis02-1265	522	30	,	,	PUNCT
ajis02-1265	522	31	bandara	bandara	PROPN
ajis02-1265	522	32	,	,	PUNCT
ajis02-1265	522	33	french	french	PROPN
ajis02-1265	522	34	&	&	CCONJ
ajis02-1265	522	35	stewart	stewart	PROPN
ajis02-1265	522	36	2018	2018	NUM
ajis02-1265	522	37	,	,	PUNCT
ajis02-1265	522	38	vol	vol	NOUN
ajis02-1265	522	39	22	22	NUM
ajis02-1265	522	40	,	,	PUNCT
ajis02-1265	522	41	research	research	NOUN
ajis02-1265	522	42	article	article	NOUN
ajis02-1265	522	43	csf	csf	ADJ
ajis02-1265	522	44	of	of	ADP
ajis02-1265	522	45	bpm	bpm	NOUN
ajis02-1265	522	46	in	in	ADP
ajis02-1265	522	47	public	public	ADJ
ajis02-1265	522	48	sector	sector	NOUN
ajis02-1265	522	49	26	26	NUM
ajis02-1265	522	50	officers	officer	NOUN
ajis02-1265	522	51	to	to	PART
ajis02-1265	522	52	achieve	achieve	VERB
ajis02-1265	522	53	higher	high	ADJ
ajis02-1265	522	54	user	user	NOUN
ajis02-1265	522	55	satisfaction	satisfaction	NOUN
ajis02-1265	522	56	.	.	PUNCT
ajis02-1265	523	1	alghamdi	alghamdi	NOUN
ajis02-1265	523	2	et	et	PROPN
ajis02-1265	523	3	al	al	PROPN
ajis02-1265	523	4	.	.	PROPN
ajis02-1265	523	5	,	,	PUNCT
ajis02-1265	523	6	(	(	PUNCT
ajis02-1265	523	7	2014	2014	NUM
ajis02-1265	523	8	)	)	PUNCT
ajis02-1265	523	9	emphasised	emphasise	VERB
ajis02-1265	523	10	the	the	DET
ajis02-1265	523	11	use	use	NOUN
ajis02-1265	523	12	of	of	ADP
ajis02-1265	523	13	regulations	regulation	NOUN
ajis02-1265	523	14	and	and	CCONJ
ajis02-1265	523	15	the	the	DET
ajis02-1265	523	16	need	need	NOUN
ajis02-1265	523	17	for	for	SCONJ
ajis02-1265	523	18	technical	technical	ADJ
ajis02-1265	523	19	support	support	NOUN
ajis02-1265	523	20	to	to	PART
ajis02-1265	523	21	improve	improve	VERB
ajis02-1265	523	22	ict	ict	NOUN
ajis02-1265	523	23	awareness	awareness	NOUN
ajis02-1265	523	24	.	.	PUNCT
ajis02-1265	524	1	on	on	ADP
ajis02-1265	524	2	a	a	DET
ajis02-1265	524	3	different	different	ADJ
ajis02-1265	524	4	note	note	NOUN
ajis02-1265	524	5	,	,	PUNCT
ajis02-1265	524	6	kamal	kamal	PROPN
ajis02-1265	524	7	(	(	PUNCT
ajis02-1265	524	8	2006	2006	NUM
ajis02-1265	524	9	)	)	PUNCT
ajis02-1265	524	10	linked	link	VERB
ajis02-1265	524	11	technical	technical	ADJ
ajis02-1265	524	12	competence	competence	NOUN
ajis02-1265	524	13	and	and	CCONJ
ajis02-1265	524	14	expertise	expertise	NOUN
ajis02-1265	524	15	of	of	ADP
ajis02-1265	524	16	the	the	DET
ajis02-1265	524	17	it	it	PRON
ajis02-1265	524	18	manager	manager	NOUN
ajis02-1265	524	19	to	to	PART
ajis02-1265	524	20	gain	gain	VERB
ajis02-1265	524	21	top	top	ADJ
ajis02-1265	524	22	management	management	NOUN
ajis02-1265	524	23	’s	’s	PART
ajis02-1265	524	24	support	support	NOUN
ajis02-1265	524	25	and	and	CCONJ
ajis02-1265	524	26	trust	trust	NOUN
ajis02-1265	524	27	.	.	PUNCT
ajis02-1265	525	1	similar	similar	ADJ
ajis02-1265	525	2	emphasis	emphasis	NOUN
ajis02-1265	525	3	on	on	ADP
ajis02-1265	525	4	technical	technical	ADJ
ajis02-1265	525	5	competence	competence	NOUN
ajis02-1265	525	6	for	for	ADP
ajis02-1265	525	7	successful	successful	ADJ
ajis02-1265	525	8	project	project	NOUN
ajis02-1265	525	9	execution	execution	NOUN
ajis02-1265	525	10	in	in	ADP
ajis02-1265	525	11	e	e	NOUN
ajis02-1265	525	12	-	-	NOUN
ajis02-1265	525	13	government	government	NOUN
ajis02-1265	525	14	projects	project	NOUN
ajis02-1265	525	15	was	be	AUX
ajis02-1265	525	16	suggested	suggest	VERB
ajis02-1265	525	17	by	by	ADP
ajis02-1265	525	18	kwamena	kwamena	PROPN
ajis02-1265	525	19	(	(	PUNCT
ajis02-1265	525	20	2012	2012	NUM
ajis02-1265	525	21	)	)	PUNCT
ajis02-1265	525	22	.	.	PUNCT
ajis02-1265	526	1	reskilling	reskille	VERB
ajis02-1265	526	2	and	and	CCONJ
ajis02-1265	526	3	training	training	NOUN
ajis02-1265	526	4	and	and	CCONJ
ajis02-1265	526	5	development	development	NOUN
ajis02-1265	526	6	were	be	AUX
ajis02-1265	526	7	the	the	DET
ajis02-1265	526	8	common	common	ADJ
ajis02-1265	526	9	factors	factor	NOUN
ajis02-1265	526	10	discussed	discuss	VERB
ajis02-1265	526	11	in	in	ADP
ajis02-1265	526	12	the	the	DET
ajis02-1265	526	13	literature	literature	NOUN
ajis02-1265	526	14	in	in	ADP
ajis02-1265	526	15	both	both	CCONJ
ajis02-1265	526	16	the	the	DET
ajis02-1265	526	17	developed	developed	ADJ
ajis02-1265	526	18	and	and	CCONJ
ajis02-1265	526	19	developing	develop	VERB
ajis02-1265	526	20	contexts	context	NOUN
ajis02-1265	526	21	.	.	PUNCT
ajis02-1265	527	1	literature	literature	NOUN
ajis02-1265	527	2	on	on	ADP
ajis02-1265	527	3	developed	develop	VERB
ajis02-1265	527	4	countries	country	NOUN
ajis02-1265	527	5	further	far	ADV
ajis02-1265	527	6	discussed	discuss	VERB
ajis02-1265	527	7	‘	'	PUNCT
ajis02-1265	527	8	interoperability	interoperability	NOUN
ajis02-1265	527	9	’	'	PUNCT
ajis02-1265	527	10	,	,	PUNCT
ajis02-1265	527	11	‘	'	PUNCT
ajis02-1265	527	12	it	it	PRON
ajis02-1265	527	13	manager	manager	NOUN
ajis02-1265	527	14	’s	’s	PART
ajis02-1265	527	15	expertise	expertise	NOUN
ajis02-1265	527	16	’	'	PUNCT
ajis02-1265	527	17	and	and	CCONJ
ajis02-1265	527	18	‘	'	PUNCT
ajis02-1265	527	19	user	user	NOUN
ajis02-1265	527	20	-	-	PUNCT
ajis02-1265	527	21	friendliness	friendliness	ADJ
ajis02-1265	527	22	’	'	PUNCT
ajis02-1265	527	23	aspects	aspect	NOUN
ajis02-1265	527	24	,	,	PUNCT
ajis02-1265	527	25	whereas	whereas	SCONJ
ajis02-1265	527	26	‘	'	PUNCT
ajis02-1265	527	27	technical	technical	ADJ
ajis02-1265	527	28	support	support	NOUN
ajis02-1265	527	29	’	'	PUNCT
ajis02-1265	527	30	and	and	CCONJ
ajis02-1265	527	31	use	use	NOUN
ajis02-1265	527	32	of	of	ADP
ajis02-1265	527	33	‘	'	PUNCT
ajis02-1265	527	34	regulations	regulation	NOUN
ajis02-1265	527	35	’	'	PUNCT
ajis02-1265	527	36	is	be	AUX
ajis02-1265	527	37	given	give	VERB
ajis02-1265	527	38	much	much	ADJ
ajis02-1265	527	39	attention	attention	NOUN
ajis02-1265	527	40	by	by	ADP
ajis02-1265	527	41	the	the	DET
ajis02-1265	527	42	literature	literature	NOUN
ajis02-1265	527	43	on	on	ADP
ajis02-1265	527	44	developing	develop	VERB
ajis02-1265	527	45	countries	country	NOUN
ajis02-1265	527	46	.	.	PUNCT
ajis02-1265	528	1	sub	sub	NOUN
ajis02-1265	528	2	-	-	NOUN
ajis02-1265	528	3	factors	factor	NOUN
ajis02-1265	528	4	related	relate	VERB
ajis02-1265	528	5	to	to	ADP
ajis02-1265	528	6	ict	ict	NOUN
ajis02-1265	528	7	awareness	awareness	NOUN
ajis02-1265	528	8	are	be	AUX
ajis02-1265	528	9	presented	present	VERB
ajis02-1265	528	10	in	in	ADP
ajis02-1265	528	11	table	table	NOUN
ajis02-1265	528	12	16	16	NUM
ajis02-1265	528	13	.	.	PUNCT
ajis02-1265	529	1	(	(	PUNCT
ajis02-1265	529	2	*	*	PUNCT
ajis02-1265	529	3	)	)	PUNCT
ajis02-1265	529	4	represents	represent	VERB
ajis02-1265	529	5	developing	develop	VERB
ajis02-1265	529	6	countries	country	NOUN
ajis02-1265	529	7	r	r	NOUN
ajis02-1265	529	8	es	es	X
ajis02-1265	529	9	ki	ki	PROPN
ajis02-1265	529	10	lli	lli	PROPN
ajis02-1265	529	11	ng	ng	PROPN
ajis02-1265	529	12	/t	/t	PUNCT
ajis02-1265	529	13	ra	ra	PROPN
ajis02-1265	529	14	in	in	ADV
ajis02-1265	529	15	in	in	ADP
ajis02-1265	529	16	g	g	PROPN
ajis02-1265	529	17	&	&	CCONJ
ajis02-1265	529	18	d	d	PROPN
ajis02-1265	530	1	ev	ev	PROPN
ajis02-1265	530	2	el	el	PROPN
ajis02-1265	530	3	op	op	PROPN
ajis02-1265	530	4	m	m	PROPN
ajis02-1265	530	5	en	en	ADP
ajis02-1265	530	6	t	t	X
ajis02-1265	530	7	u	u	PROPN
ajis02-1265	530	8	se	se	PROPN
ajis02-1265	530	9	o	o	PROPN
ajis02-1265	531	1	f	f	X
ajis02-1265	531	2	r	r	NOUN
ajis02-1265	531	3	eg	eg	PROPN
ajis02-1265	531	4	ul	ul	INTJ
ajis02-1265	531	5	at	at	ADP
ajis02-1265	531	6	io	io	PROPN
ajis02-1265	531	7	ns	ns	PROPN
ajis02-1265	531	8	u	u	PROPN
ajis02-1265	531	9	se	se	PROPN
ajis02-1265	531	10	rfr	rfr	PROPN
ajis02-1265	531	11	ie	ie	PROPN
ajis02-1265	532	1	nd	nd	PROPN
ajis02-1265	532	2	lin	lin	PROPN
ajis02-1265	532	3	es	es	PROPN
ajis02-1265	532	4	s	s	PROPN
ajis02-1265	532	5	of	of	ADP
ajis02-1265	532	6	sy	sy	PROPN
ajis02-1265	532	7	st	st	PROPN
ajis02-1265	532	8	em	em	PRON
ajis02-1265	532	9	in	in	ADP
ajis02-1265	532	10	te	te	ADP
ajis02-1265	532	11	rop	rop	PROPN
ajis02-1265	533	1	er	er	INTJ
ajis02-1265	533	2	ab	ab	PROPN
ajis02-1265	533	3	il	il	PROPN
ajis02-1265	533	4	ity	ity	PROPN
ajis02-1265	533	5	it	it	PRON
ajis02-1265	533	6	m	m	VERB
ajis02-1265	533	7	an	an	DET
ajis02-1265	533	8	ag	ag	PROPN
ajis02-1265	534	1	er	er	INTJ
ajis02-1265	534	2	’s	’	VERB
ajis02-1265	534	3	ex	ex	X
ajis02-1265	535	1	pe	pe	INTJ
ajis02-1265	535	2	rt	rt	PROPN
ajis02-1265	535	3	is	be	AUX
ajis02-1265	535	4	e	e	PROPN
ajis02-1265	535	5	t	t	PROPN
ajis02-1265	535	6	ec	ec	PROPN
ajis02-1265	536	1	hn	hn	PROPN
ajis02-1265	536	2	ic	ic	PROPN
ajis02-1265	536	3	al	al	PROPN
ajis02-1265	536	4	su	su	PROPN
ajis02-1265	537	1	pp	pp	ADV
ajis02-1265	537	2	or	or	CCONJ
ajis02-1265	537	3	t	t	PROPN
ajis02-1265	537	4	*	*	PUNCT
ajis02-1265	537	5	alghamdi	alghamdi	PROPN
ajis02-1265	537	6	et	et	PROPN
ajis02-1265	537	7	al	al	PROPN
ajis02-1265	537	8	.	.	PROPN
ajis02-1265	538	1	(	(	PUNCT
ajis02-1265	538	2	2014	2014	NUM
ajis02-1265	538	3	)	)	PUNCT
ajis02-1265	539	1	√	√	NOUN
ajis02-1265	539	2	√	√	INTJ
ajis02-1265	540	1	√	√	PROPN
ajis02-1265	540	2	*	*	PUNCT
ajis02-1265	540	3	alves	alve	NOUN
ajis02-1265	540	4	,	,	PUNCT
ajis02-1265	540	5	et	et	PROPN
ajis02-1265	540	6	al	al	PROPN
ajis02-1265	540	7	.	.	PUNCT
ajis02-1265	541	1	(	(	PUNCT
ajis02-1265	541	2	2014	2014	NUM
ajis02-1265	541	3	)	)	PUNCT
ajis02-1265	542	1	√	√	PROPN
ajis02-1265	542	2	*	*	PUNCT
ajis02-1265	542	3	hartini	hartini	PROPN
ajis02-1265	542	4	et	et	PROPN
ajis02-1265	542	5	al	al	PROPN
ajis02-1265	542	6	.	.	PROPN
ajis02-1265	543	1	(	(	PUNCT
ajis02-1265	543	2	2007	2007	NUM
ajis02-1265	543	3	)	)	PUNCT
ajis02-1265	544	1	√	√	PROPN
ajis02-1265	545	1	*	*	PUNCT
ajis02-1265	545	2	hisham	hisham	PROPN
ajis02-1265	545	3	et	et	PROPN
ajis02-1265	545	4	al	al	PROPN
ajis02-1265	545	5	.	.	PROPN
ajis02-1265	546	1	(	(	PUNCT
ajis02-1265	546	2	2012	2012	NUM
ajis02-1265	546	3	)	)	PUNCT
ajis02-1265	546	4	√	√	PROPN
ajis02-1265	546	5	borman	borman	NOUN
ajis02-1265	546	6	&	&	CCONJ
ajis02-1265	546	7	janssen	janssen	PROPN
ajis02-1265	546	8	(	(	PUNCT
ajis02-1265	546	9	2012	2012	NUM
ajis02-1265	546	10	)	)	PUNCT
ajis02-1265	546	11	√	√	ADP
ajis02-1265	546	12	borras	borra	NOUN
ajis02-1265	546	13	(	(	PUNCT
ajis02-1265	546	14	2012	2012	NUM
ajis02-1265	546	15	)	)	PUNCT
ajis02-1265	546	16	√	√	PROPN
ajis02-1265	546	17	heeks	heek	NOUN
ajis02-1265	546	18	(	(	PUNCT
ajis02-1265	546	19	2003	2003	NUM
ajis02-1265	546	20	)	)	PUNCT
ajis02-1265	546	21	√	√	PROPN
ajis02-1265	546	22	jurisch	jurisch	PROPN
ajis02-1265	546	23	et	et	PROPN
ajis02-1265	546	24	al	al	PROPN
ajis02-1265	546	25	.	.	PROPN
ajis02-1265	546	26	(	(	PUNCT
ajis02-1265	546	27	2012	2012	NUM
ajis02-1265	546	28	)	)	PUNCT
ajis02-1265	546	29	√	√	PROPN
ajis02-1265	546	30	kamal	kamal	PROPN
ajis02-1265	546	31	(	(	PUNCT
ajis02-1265	546	32	2006	2006	NUM
ajis02-1265	546	33	)	)	PUNCT
ajis02-1265	546	34	√	√	NUM
ajis02-1265	546	35	√	√	NUM
ajis02-1265	546	36	table	table	NOUN
ajis02-1265	546	37	16	16	NUM
ajis02-1265	546	38	:	:	PUNCT
ajis02-1265	546	39	summary	summary	NOUN
ajis02-1265	546	40	of	of	ADP
ajis02-1265	546	41	factors	factor	NOUN
ajis02-1265	546	42	defined	define	VERB
ajis02-1265	546	43	under	under	ADP
ajis02-1265	546	44	ict	ict	PROPN
ajis02-1265	546	45	awareness	awareness	NOUN
ajis02-1265	546	46	the	the	DET
ajis02-1265	546	47	analysis	analysis	NOUN
ajis02-1265	546	48	illustrated	illustrate	VERB
ajis02-1265	546	49	the	the	DET
ajis02-1265	546	50	lack	lack	NOUN
ajis02-1265	546	51	of	of	ADP
ajis02-1265	546	52	awareness	awareness	NOUN
ajis02-1265	546	53	on	on	ADP
ajis02-1265	546	54	bpm	bpm	NOUN
ajis02-1265	546	55	capabilities	capability	NOUN
ajis02-1265	546	56	,	,	PUNCT
ajis02-1265	546	57	confirming	confirm	VERB
ajis02-1265	546	58	the	the	DET
ajis02-1265	546	59	findings	finding	NOUN
ajis02-1265	546	60	of	of	ADP
ajis02-1265	546	61	bandara	bandara	PROPN
ajis02-1265	546	62	et	et	PROPN
ajis02-1265	546	63	al	al	PROPN
ajis02-1265	546	64	.	.	PROPN
ajis02-1265	547	1	(	(	PUNCT
ajis02-1265	547	2	2012	2012	NUM
ajis02-1265	547	3	)	)	PUNCT
ajis02-1265	547	4	,	,	PUNCT
ajis02-1265	547	5	who	who	PRON
ajis02-1265	547	6	highlights	highlight	VERB
ajis02-1265	547	7	the	the	DET
ajis02-1265	547	8	need	need	NOUN
ajis02-1265	547	9	to	to	PART
ajis02-1265	547	10	develop	develop	VERB
ajis02-1265	547	11	much	much	ADV
ajis02-1265	547	12	needed	need	VERB
ajis02-1265	547	13	bpm	bpm	NOUN
ajis02-1265	547	14	skills	skill	NOUN
ajis02-1265	547	15	and	and	CCONJ
ajis02-1265	547	16	competencies	competency	NOUN
ajis02-1265	547	17	in	in	ADP
ajis02-1265	547	18	public	public	ADJ
ajis02-1265	547	19	sector	sector	NOUN
ajis02-1265	547	20	organisations	organisation	NOUN
ajis02-1265	547	21	.	.	PUNCT
ajis02-1265	548	1	the	the	DET
ajis02-1265	548	2	bpm	bpm	NOUN
ajis02-1265	548	3	training	training	NOUN
ajis02-1265	548	4	needs	need	VERB
ajis02-1265	548	5	analysis	analysis	NOUN
ajis02-1265	548	6	,	,	PUNCT
ajis02-1265	548	7	design	design	NOUN
ajis02-1265	548	8	and	and	CCONJ
ajis02-1265	548	9	conduct	conduct	NOUN
ajis02-1265	548	10	options	option	NOUN
ajis02-1265	548	11	(	(	PUNCT
ajis02-1265	548	12	the	the	DET
ajis02-1265	548	13	methods	method	NOUN
ajis02-1265	548	14	,	,	PUNCT
ajis02-1265	548	15	types	type	NOUN
ajis02-1265	548	16	,	,	PUNCT
ajis02-1265	548	17	and	and	CCONJ
ajis02-1265	548	18	durations	duration	NOUN
ajis02-1265	548	19	of	of	ADP
ajis02-1265	548	20	these	these	DET
ajis02-1265	548	21	training	training	NOUN
ajis02-1265	548	22	and	and	CCONJ
ajis02-1265	548	23	development	development	NOUN
ajis02-1265	548	24	programmes	programme	NOUN
ajis02-1265	548	25	)	)	PUNCT
ajis02-1265	548	26	,	,	PUNCT
ajis02-1265	548	27	and	and	CCONJ
ajis02-1265	548	28	training	training	NOUN
ajis02-1265	548	29	evaluations	evaluation	NOUN
ajis02-1265	548	30	seem	seem	VERB
ajis02-1265	548	31	to	to	PART
ajis02-1265	548	32	be	be	AUX
ajis02-1265	548	33	an	an	DET
ajis02-1265	548	34	obvious	obvious	ADJ
ajis02-1265	548	35	gap	gap	NOUN
ajis02-1265	548	36	requiring	require	VERB
ajis02-1265	548	37	further	further	ADJ
ajis02-1265	548	38	investigation	investigation	NOUN
ajis02-1265	548	39	.	.	PUNCT
ajis02-1265	549	1	hence	hence	ADV
ajis02-1265	549	2	,	,	PUNCT
ajis02-1265	549	3	an	an	DET
ajis02-1265	549	4	investigation	investigation	NOUN
ajis02-1265	549	5	on	on	ADP
ajis02-1265	549	6	;	;	PUNCT
ajis02-1265	549	7	‘	'	PUNCT
ajis02-1265	549	8	how	how	SCONJ
ajis02-1265	549	9	to	to	PART
ajis02-1265	549	10	ensure	ensure	VERB
ajis02-1265	549	11	effective	effective	ADJ
ajis02-1265	549	12	bpm	bpm	NOUN
ajis02-1265	549	13	training	training	NOUN
ajis02-1265	549	14	and	and	CCONJ
ajis02-1265	549	15	training	training	NOUN
ajis02-1265	549	16	transfer	transfer	NOUN
ajis02-1265	549	17	in	in	ADP
ajis02-1265	549	18	public	public	ADJ
ajis02-1265	549	19	sector	sector	NOUN
ajis02-1265	549	20	organisations	organisation	NOUN
ajis02-1265	549	21	?	?	PUNCT
ajis02-1265	549	22	’	'	PUNCT
ajis02-1265	549	23	is	be	AUX
ajis02-1265	549	24	warranted	warrant	VERB
ajis02-1265	549	25	.	.	PUNCT
ajis02-1265	550	1	bpm	bpm	PROPN
ajis02-1265	550	2	and	and	CCONJ
ajis02-1265	550	3	ict	ict	PROPN
ajis02-1265	550	4	have	have	VERB
ajis02-1265	550	5	a	a	DET
ajis02-1265	550	6	recursive	recursive	ADJ
ajis02-1265	550	7	relationship	relationship	NOUN
ajis02-1265	550	8	(	(	PUNCT
ajis02-1265	550	9	attaran	attaran	ADJ
ajis02-1265	550	10	,	,	PUNCT
ajis02-1265	550	11	2004	2004	NUM
ajis02-1265	550	12	;	;	PUNCT
ajis02-1265	550	13	davenport	davenport	PROPN
ajis02-1265	550	14	&	&	CCONJ
ajis02-1265	550	15	short	short	ADJ
ajis02-1265	550	16	,	,	PUNCT
ajis02-1265	550	17	1990	1990	NUM
ajis02-1265	550	18	)	)	PUNCT
ajis02-1265	550	19	,	,	PUNCT
ajis02-1265	550	20	hence	hence	ADV
ajis02-1265	550	21	,	,	PUNCT
ajis02-1265	550	22	development	development	NOUN
ajis02-1265	550	23	of	of	ADP
ajis02-1265	550	24	organisational	organisational	ADJ
ajis02-1265	550	25	bpm	bpm	NOUN
ajis02-1265	550	26	skills	skill	NOUN
ajis02-1265	550	27	are	be	AUX
ajis02-1265	550	28	as	as	ADV
ajis02-1265	550	29	important	important	ADJ
ajis02-1265	550	30	as	as	ADP
ajis02-1265	550	31	ict	ict	NOUN
ajis02-1265	550	32	skills	skill	NOUN
ajis02-1265	550	33	;	;	PUNCT
ajis02-1265	550	34	however	however	ADV
ajis02-1265	550	35	they	they	PRON
ajis02-1265	550	36	were	be	AUX
ajis02-1265	550	37	rarely	rarely	ADV
ajis02-1265	550	38	discussed	discuss	VERB
ajis02-1265	550	39	in	in	ADP
ajis02-1265	550	40	the	the	DET
ajis02-1265	550	41	current	current	ADJ
ajis02-1265	550	42	literature	literature	NOUN
ajis02-1265	550	43	.	.	PUNCT
ajis02-1265	551	1	we	we	PRON
ajis02-1265	551	2	propose	propose	VERB
ajis02-1265	551	3	that	that	SCONJ
ajis02-1265	551	4	an	an	DET
ajis02-1265	551	5	investigation	investigation	NOUN
ajis02-1265	551	6	on	on	ADP
ajis02-1265	551	7	the	the	DET
ajis02-1265	551	8	following	following	NOUN
ajis02-1265	551	9	;	;	PUNCT
ajis02-1265	551	10	‘	'	PUNCT
ajis02-1265	551	11	how	how	SCONJ
ajis02-1265	551	12	does	do	AUX
ajis02-1265	551	13	training	training	NOUN
ajis02-1265	551	14	in	in	ADP
ajis02-1265	551	15	bpm	bpm	NOUN
ajis02-1265	551	16	skills	skill	NOUN
ajis02-1265	551	17	improve	improve	VERB
ajis02-1265	551	18	bpm	bpm	NOUN
ajis02-1265	551	19	success	success	NOUN
ajis02-1265	551	20	in	in	ADP
ajis02-1265	551	21	public	public	ADJ
ajis02-1265	551	22	sector	sector	NOUN
ajis02-1265	551	23	organisations	organisation	NOUN
ajis02-1265	551	24	?	?	PUNCT
ajis02-1265	551	25	’	'	PUNCT
ajis02-1265	552	1	and	and	CCONJ
ajis02-1265	552	2	‘	'	PUNCT
ajis02-1265	552	3	how	how	SCONJ
ajis02-1265	552	4	can	can	AUX
ajis02-1265	552	5	public	public	ADJ
ajis02-1265	552	6	sector	sector	NOUN
ajis02-1265	552	7	organisations	organisation	NOUN
ajis02-1265	552	8	proactively	proactively	ADV
ajis02-1265	552	9	use	use	VERB
ajis02-1265	552	10	ict	ict	NOUN
ajis02-1265	552	11	for	for	ADP
ajis02-1265	552	12	bpm	bpm	NOUN
ajis02-1265	552	13	efforts	effort	NOUN
ajis02-1265	552	14	?	?	PUNCT
ajis02-1265	552	15	’	'	PUNCT
ajis02-1265	552	16	can	can	AUX
ajis02-1265	552	17	help	help	VERB
ajis02-1265	552	18	progress	progress	VERB
ajis02-1265	552	19	bpm	bpm	NOUN
ajis02-1265	552	20	in	in	ADP
ajis02-1265	552	21	the	the	DET
ajis02-1265	552	22	public	public	ADJ
ajis02-1265	552	23	sector	sector	NOUN
ajis02-1265	552	24	.	.	PUNCT
ajis02-1265	553	1	5.11	5.11	NUM
ajis02-1265	553	2	culture	culture	NOUN
ajis02-1265	553	3	as	as	SCONJ
ajis02-1265	553	4	the	the	DET
ajis02-1265	553	5	culture	culture	NOUN
ajis02-1265	553	6	factor	factor	NOUN
ajis02-1265	553	7	represents	represent	VERB
ajis02-1265	553	8	the	the	DET
ajis02-1265	553	9	organisational	organisational	ADJ
ajis02-1265	553	10	core	core	NOUN
ajis02-1265	553	11	value	value	NOUN
ajis02-1265	553	12	system	system	NOUN
ajis02-1265	553	13	,	,	PUNCT
ajis02-1265	553	14	shared	share	VERB
ajis02-1265	553	15	beliefs	belief	NOUN
ajis02-1265	553	16	and	and	CCONJ
ajis02-1265	553	17	norms	norm	NOUN
ajis02-1265	553	18	,	,	PUNCT
ajis02-1265	553	19	it	it	PRON
ajis02-1265	553	20	appears	appear	VERB
ajis02-1265	553	21	to	to	PART
ajis02-1265	553	22	interact	interact	VERB
ajis02-1265	553	23	and	and	CCONJ
ajis02-1265	553	24	shape	shape	VERB
ajis02-1265	553	25	other	other	ADJ
ajis02-1265	553	26	organisational	organisational	ADJ
ajis02-1265	553	27	factors	factor	NOUN
ajis02-1265	553	28	.	.	PUNCT
ajis02-1265	554	1	hartini	hartini	NOUN
ajis02-1265	554	2	et	et	PROPN
ajis02-1265	554	3	al	al	PROPN
ajis02-1265	554	4	.	.	PROPN
ajis02-1265	554	5	(	(	PUNCT
ajis02-1265	554	6	2007	2007	NUM
ajis02-1265	554	7	)	)	PUNCT
ajis02-1265	554	8	,	,	PUNCT
ajis02-1265	554	9	emphasised	emphasise	VERB
ajis02-1265	554	10	the	the	DET
ajis02-1265	554	11	development	development	NOUN
ajis02-1265	554	12	of	of	ADP
ajis02-1265	554	13	a	a	DET
ajis02-1265	554	14	strong	strong	ADJ
ajis02-1265	554	15	culture	culture	NOUN
ajis02-1265	554	16	in	in	ADP
ajis02-1265	554	17	the	the	DET
ajis02-1265	554	18	organisation	organisation	NOUN
ajis02-1265	554	19	by	by	ADP
ajis02-1265	554	20	the	the	DET
ajis02-1265	554	21	innovative	innovative	ADJ
ajis02-1265	554	22	incorporation	incorporation	NOUN
ajis02-1265	554	23	of	of	ADP
ajis02-1265	554	24	core	core	NOUN
ajis02-1265	554	25	values	value	NOUN
ajis02-1265	554	26	.	.	PUNCT
ajis02-1265	555	1	maintaining	maintain	VERB
ajis02-1265	555	2	a	a	DET
ajis02-1265	555	3	process	process	NOUN
ajis02-1265	555	4	-	-	PUNCT
ajis02-1265	555	5	oriented	orient	VERB
ajis02-1265	555	6	culture	culture	NOUN
ajis02-1265	555	7	is	be	AUX
ajis02-1265	555	8	easier	easy	ADJ
ajis02-1265	555	9	when	when	SCONJ
ajis02-1265	555	10	systems	system	NOUN
ajis02-1265	555	11	are	be	AUX
ajis02-1265	555	12	aligned	align	VERB
ajis02-1265	555	13	with	with	ADP
ajis02-1265	555	14	the	the	DET
ajis02-1265	555	15	processes	process	NOUN
ajis02-1265	555	16	(	(	PUNCT
ajis02-1265	555	17	gulledge	gulledge	NOUN
ajis02-1265	555	18	&	&	CCONJ
ajis02-1265	555	19	sommer	sommer	NOUN
ajis02-1265	555	20	,	,	PUNCT
ajis02-1265	555	21	2002	2002	NUM
ajis02-1265	555	22	)	)	PUNCT
ajis02-1265	555	23	.	.	PUNCT
ajis02-1265	556	1	tan	tan	PROPN
ajis02-1265	556	2	,	,	PUNCT
ajis02-1265	556	3	cater	cater	NOUN
ajis02-1265	556	4	-	-	PUNCT
ajis02-1265	556	5	steel	steel	NOUN
ajis02-1265	556	6	,	,	PUNCT
ajis02-1265	556	7	and	and	CCONJ
ajis02-1265	556	8	toleman	toleman	NOUN
ajis02-1265	556	9	(	(	PUNCT
ajis02-1265	556	10	2009	2009	NUM
ajis02-1265	556	11	)	)	PUNCT
ajis02-1265	556	12	emphasised	emphasise	VERB
ajis02-1265	556	13	that	that	SCONJ
ajis02-1265	556	14	public	public	ADJ
ajis02-1265	556	15	sector	sector	NOUN
ajis02-1265	556	16	organisations	organisation	NOUN
ajis02-1265	556	17	should	should	AUX
ajis02-1265	556	18	shift	shift	VERB
ajis02-1265	556	19	their	their	PRON
ajis02-1265	556	20	culture	culture	NOUN
ajis02-1265	556	21	from	from	ADP
ajis02-1265	556	22	the	the	DET
ajis02-1265	556	23	technological	technological	ADJ
ajis02-1265	556	24	to	to	ADP
ajis02-1265	556	25	a	a	DET
ajis02-1265	556	26	service	service	NOUN
ajis02-1265	556	27	-	-	PUNCT
ajis02-1265	556	28	focused	focus	VERB
ajis02-1265	556	29	culture	culture	NOUN
ajis02-1265	556	30	.	.	PUNCT
ajis02-1265	557	1	alves	alves	PROPN
ajis02-1265	557	2	et	et	PROPN
ajis02-1265	557	3	al	al	PROPN
ajis02-1265	557	4	.	.	PROPN
ajis02-1265	558	1	(	(	PUNCT
ajis02-1265	558	2	2014	2014	NUM
ajis02-1265	558	3	)	)	PUNCT
ajis02-1265	558	4	construed	construe	VERB
ajis02-1265	558	5	process	process	NOUN
ajis02-1265	558	6	orientation	orientation	NOUN
ajis02-1265	558	7	as	as	ADP
ajis02-1265	558	8	a	a	DET
ajis02-1265	558	9	key	key	ADJ
ajis02-1265	558	10	aspect	aspect	NOUN
ajis02-1265	558	11	of	of	ADP
ajis02-1265	558	12	culture	culture	NOUN
ajis02-1265	558	13	.	.	PUNCT
ajis02-1265	559	1	weerakkody	weerakkody	NOUN
ajis02-1265	559	2	et	et	PROPN
ajis02-1265	559	3	al	al	PROPN
ajis02-1265	559	4	.	.	PROPN
ajis02-1265	559	5	(	(	PUNCT
ajis02-1265	559	6	2011	2011	NUM
ajis02-1265	559	7	)	)	PUNCT
ajis02-1265	559	8	recognised	recognise	VERB
ajis02-1265	559	9	the	the	DET
ajis02-1265	559	10	importance	importance	NOUN
ajis02-1265	559	11	of	of	ADP
ajis02-1265	559	12	culture	culture	NOUN
ajis02-1265	559	13	and	and	CCONJ
ajis02-1265	559	14	its	its	PRON
ajis02-1265	559	15	australasian	australasian	ADJ
ajis02-1265	559	16	journal	journal	NOUN
ajis02-1265	559	17	of	of	ADP
ajis02-1265	559	18	information	information	NOUN
ajis02-1265	559	19	systems	system	NOUN
ajis02-1265	559	20	syed	sye	VERB
ajis02-1265	559	21	,	,	PUNCT
ajis02-1265	559	22	bandara	bandara	PROPN
ajis02-1265	559	23	,	,	PUNCT
ajis02-1265	559	24	french	french	PROPN
ajis02-1265	559	25	&	&	CCONJ
ajis02-1265	559	26	stewart	stewart	PROPN
ajis02-1265	559	27	2018	2018	NUM
ajis02-1265	559	28	,	,	PUNCT
ajis02-1265	559	29	vol	vol	NOUN
ajis02-1265	559	30	22	22	NUM
ajis02-1265	559	31	,	,	PUNCT
ajis02-1265	559	32	research	research	NOUN
ajis02-1265	559	33	article	article	NOUN
ajis02-1265	559	34	csf	csf	ADJ
ajis02-1265	559	35	of	of	ADP
ajis02-1265	559	36	bpm	bpm	NOUN
ajis02-1265	559	37	in	in	ADP
ajis02-1265	559	38	public	public	ADJ
ajis02-1265	559	39	sector	sector	NOUN
ajis02-1265	559	40	27	27	NUM
ajis02-1265	559	41	influences	influence	NOUN
ajis02-1265	559	42	on	on	ADP
ajis02-1265	559	43	the	the	DET
ajis02-1265	559	44	implementation	implementation	NOUN
ajis02-1265	559	45	and	and	CCONJ
ajis02-1265	559	46	dissemination	dissemination	NOUN
ajis02-1265	559	47	of	of	ADP
ajis02-1265	559	48	e	e	NOUN
ajis02-1265	559	49	-	-	NOUN
ajis02-1265	559	50	government	government	NOUN
ajis02-1265	559	51	.	.	PUNCT
ajis02-1265	560	1	table	table	NOUN
ajis02-1265	560	2	17	17	NUM
ajis02-1265	560	3	illustrates	illustrate	VERB
ajis02-1265	560	4	the	the	DET
ajis02-1265	560	5	sub	sub	NOUN
ajis02-1265	560	6	-	-	NOUN
ajis02-1265	560	7	factors	factor	NOUN
ajis02-1265	560	8	discussed	discuss	VERB
ajis02-1265	560	9	in	in	ADP
ajis02-1265	560	10	the	the	DET
ajis02-1265	560	11	literature	literature	NOUN
ajis02-1265	560	12	.	.	PUNCT
ajis02-1265	561	1	(	(	PUNCT
ajis02-1265	561	2	*	*	PUNCT
ajis02-1265	561	3	)	)	PUNCT
ajis02-1265	561	4	represents	represent	VERB
ajis02-1265	561	5	developing	develop	VERB
ajis02-1265	561	6	countries	country	NOUN
ajis02-1265	562	1	sh	sh	PROPN
ajis02-1265	562	2	ar	ar	PROPN
ajis02-1265	562	3	ed	ed	PROPN
ajis02-1265	562	4	v	v	PROPN
ajis02-1265	562	5	al	al	PROPN
ajis02-1265	562	6	ue	ue	PROPN
ajis02-1265	562	7	s	s	PROPN
ajis02-1265	562	8	an	an	DET
ajis02-1265	562	9	d	d	NOUN
ajis02-1265	562	10	be	be	AUX
ajis02-1265	562	11	lie	lie	NOUN
ajis02-1265	562	12	fs	fs	ADP
ajis02-1265	562	13	c	c	NOUN
ajis02-1265	562	14	or	or	CCONJ
ajis02-1265	562	15	e	e	PROPN
ajis02-1265	562	16	va	va	NOUN
ajis02-1265	562	17	lu	lu	PROPN
ajis02-1265	562	18	es	es	PROPN
ajis02-1265	562	19	c	c	NOUN
ajis02-1265	562	20	ul	ul	INTJ
ajis02-1265	562	21	tu	tu	X
ajis02-1265	562	22	re	re	ADP
ajis02-1265	562	23	o	o	PROPN
ajis02-1265	562	24	f	f	PROPN
ajis02-1265	562	25	ch	ch	PROPN
ajis02-1265	562	26	an	an	DET
ajis02-1265	562	27	ge	ge	PROPN
ajis02-1265	562	28	pr	pr	VERB
ajis02-1265	562	29	oc	oc	ADP
ajis02-1265	562	30	es	es	X
ajis02-1265	562	31	s	s	NOUN
ajis02-1265	562	32	o	o	X
ajis02-1265	562	33	ri	ri	NOUN
ajis02-1265	562	34	en	en	X
ajis02-1265	562	35	ta	ta	X
ajis02-1265	562	36	ti	ti	X
ajis02-1265	562	37	on	on	ADP
ajis02-1265	562	38	pe	pe	INTJ
ajis02-1265	562	39	op	op	NOUN
ajis02-1265	562	40	le	le	X
ajis02-1265	562	41	in	in	ADP
ajis02-1265	562	42	vo	vo	PROPN
ajis02-1265	562	43	lv	lv	PROPN
ajis02-1265	562	44	em	em	PRON
ajis02-1265	562	45	en	en	INTJ
ajis02-1265	562	46	t	t	PROPN
ajis02-1265	562	47	t	t	PROPN
ajis02-1265	562	48	ra	ra	PROPN
ajis02-1265	562	49	in	in	ADV
ajis02-1265	562	50	in	in	ADP
ajis02-1265	562	51	g	g	PROPN
ajis02-1265	562	52	&	&	CCONJ
ajis02-1265	562	53	d	d	PROPN
ajis02-1265	562	54	ev	ev	PROPN
ajis02-1265	563	1	el	el	PROPN
ajis02-1265	563	2	op	op	PROPN
ajis02-1265	563	3	m	m	PROPN
ajis02-1265	563	4	en	en	ADP
ajis02-1265	563	5	t	t	PROPN
ajis02-1265	563	6	g	g	PROPN
ajis02-1265	563	7	ro	ro	X
ajis02-1265	563	8	up	up	ADP
ajis02-1265	563	9	pr	pr	INTJ
ajis02-1265	564	1	og	og	INTJ
ajis02-1265	564	2	ra	ra	PROPN
ajis02-1265	564	3	m	m	VERB
ajis02-1265	564	4	m	m	VERB
ajis02-1265	564	5	in	in	ADP
ajis02-1265	564	6	g	g	PROPN
ajis02-1265	564	7	in	in	ADP
ajis02-1265	564	8	te	te	PROPN
ajis02-1265	564	9	rd	rd	PROPN
ajis02-1265	564	10	ep	ep	PROPN
ajis02-1265	564	11	ar	ar	PROPN
ajis02-1265	564	12	tm	tm	PROPN
ajis02-1265	564	13	en	en	ADP
ajis02-1265	564	14	ta	ta	PROPN
ajis02-1265	564	15	l	l	PROPN
ajis02-1265	564	16	po	po	PROPN
ajis02-1265	564	17	li	li	PROPN
ajis02-1265	564	18	tic	tic	PROPN
ajis02-1265	564	19	s	s	PROPN
ajis02-1265	564	20	se	se	PROPN
ajis02-1265	564	21	rv	rv	PROPN
ajis02-1265	565	1	ic	ic	PROPN
ajis02-1265	565	2	e	e	NOUN
ajis02-1265	565	3	fo	fo	ADP
ajis02-1265	565	4	cu	cu	PROPN
ajis02-1265	565	5	s	s	PART
ajis02-1265	565	6	*	*	PUNCT
ajis02-1265	565	7	alves	alves	PROPN
ajis02-1265	565	8	et	et	PROPN
ajis02-1265	565	9	al	al	PROPN
ajis02-1265	565	10	.	.	PROPN
ajis02-1265	566	1	(	(	PUNCT
ajis02-1265	566	2	2014	2014	NUM
ajis02-1265	566	3	)	)	PUNCT
ajis02-1265	567	1	√	√	PROPN
ajis02-1265	567	2	*	*	PUNCT
ajis02-1265	567	3	hartini	hartini	PROPN
ajis02-1265	567	4	et	et	PROPN
ajis02-1265	567	5	al	al	PROPN
ajis02-1265	567	6	.	.	PROPN
ajis02-1265	568	1	(	(	PUNCT
ajis02-1265	568	2	2007	2007	NUM
ajis02-1265	568	3	)	)	PUNCT
ajis02-1265	569	1	√	√	NOUN
ajis02-1265	569	2	√	√	INTJ
ajis02-1265	570	1	√	√	PROPN
ajis02-1265	570	2	*	*	PUNCT
ajis02-1265	570	3	valenca	valenca	ADJ
ajis02-1265	570	4	,	,	PUNCT
ajis02-1265	570	5	et.al	et.al	PROPN
ajis02-1265	570	6	(	(	PUNCT
ajis02-1265	570	7	2013	2013	NUM
ajis02-1265	570	8	)	)	PUNCT
ajis02-1265	571	1	√	√	PROPN
ajis02-1265	571	2	*	*	PUNCT
ajis02-1265	571	3	weerakkody	weerakkody	NOUN
ajis02-1265	571	4	et	et	PROPN
ajis02-1265	571	5	al	al	PROPN
ajis02-1265	571	6	.	.	PROPN
ajis02-1265	572	1	(	(	PUNCT
ajis02-1265	572	2	2011	2011	NUM
ajis02-1265	572	3	)	)	PUNCT
ajis02-1265	573	1	√	√	PROPN
ajis02-1265	573	2	al	al	PROPN
ajis02-1265	573	3	-	-	PUNCT
ajis02-1265	573	4	mashari	mashari	PROPN
ajis02-1265	573	5	and	and	CCONJ
ajis02-1265	573	6	zairi	zairi	ADV
ajis02-1265	573	7	(	(	PUNCT
ajis02-1265	573	8	1999	1999	NUM
ajis02-1265	573	9	)	)	PUNCT
ajis02-1265	573	10	√	√	NOUN
ajis02-1265	574	1	√	√	INTJ
ajis02-1265	575	1	√	√	PROPN
ajis02-1265	575	2	√	√	NUM
ajis02-1265	575	3	al	al	PROPN
ajis02-1265	575	4	-	-	PUNCT
ajis02-1265	575	5	kibsi	kibsi	PROPN
ajis02-1265	575	6	(	(	PUNCT
ajis02-1265	575	7	2001	2001	NUM
ajis02-1265	575	8	)	)	PUNCT
ajis02-1265	575	9	√	√	PROPN
ajis02-1265	575	10	gulledge	gulledge	NOUN
ajis02-1265	575	11	and	and	CCONJ
ajis02-1265	575	12	sommer	sommer	NOUN
ajis02-1265	575	13	(	(	PUNCT
ajis02-1265	575	14	2002	2002	NUM
ajis02-1265	575	15	)	)	PUNCT
ajis02-1265	575	16	√	√	ADP
ajis02-1265	575	17	wui	wui	PROPN
ajis02-1265	575	18	-	-	PUNCT
ajis02-1265	575	19	gee	gee	PROPN
ajis02-1265	575	20	tan	tan	PROPN
ajis02-1265	575	21	et	et	PROPN
ajis02-1265	575	22	al	al	PROPN
ajis02-1265	575	23	(	(	PUNCT
ajis02-1265	575	24	2009	2009	NUM
ajis02-1265	575	25	)	)	PUNCT
ajis02-1265	575	26	√	√	NUM
ajis02-1265	575	27	table	table	NOUN
ajis02-1265	575	28	17	17	NUM
ajis02-1265	575	29	:	:	PUNCT
ajis02-1265	575	30	summary	summary	NOUN
ajis02-1265	575	31	of	of	ADP
ajis02-1265	575	32	factors	factor	NOUN
ajis02-1265	575	33	defined	define	VERB
ajis02-1265	575	34	under	under	ADP
ajis02-1265	575	35	culture	culture	NOUN
ajis02-1265	575	36	the	the	DET
ajis02-1265	575	37	identified	identify	VERB
ajis02-1265	575	38	sub	sub	NOUN
ajis02-1265	575	39	-	-	NOUN
ajis02-1265	575	40	elements	element	NOUN
ajis02-1265	575	41	of	of	ADP
ajis02-1265	575	42	organisational	organisational	ADJ
ajis02-1265	575	43	culture	culture	NOUN
ajis02-1265	575	44	were	be	AUX
ajis02-1265	575	45	parsimoniously	parsimoniously	ADV
ajis02-1265	575	46	touched	touch	VERB
ajis02-1265	575	47	upon	upon	SCONJ
ajis02-1265	575	48	by	by	ADP
ajis02-1265	575	49	studies	study	NOUN
ajis02-1265	575	50	in	in	ADP
ajis02-1265	575	51	both	both	PRON
ajis02-1265	575	52	developed	developed	ADJ
ajis02-1265	575	53	and	and	CCONJ
ajis02-1265	575	54	developing	develop	VERB
ajis02-1265	575	55	contexts	context	NOUN
ajis02-1265	575	56	.	.	PUNCT
ajis02-1265	576	1	most	most	ADJ
ajis02-1265	576	2	literature	literature	NOUN
ajis02-1265	576	3	related	relate	VERB
ajis02-1265	576	4	culture	culture	NOUN
ajis02-1265	576	5	with	with	ADP
ajis02-1265	576	6	the	the	DET
ajis02-1265	576	7	resistance	resistance	NOUN
ajis02-1265	576	8	to	to	PART
ajis02-1265	576	9	change	change	VERB
ajis02-1265	576	10	.	.	PUNCT
ajis02-1265	577	1	we	we	PRON
ajis02-1265	577	2	believe	believe	VERB
ajis02-1265	577	3	that	that	SCONJ
ajis02-1265	577	4	the	the	DET
ajis02-1265	577	5	public	public	ADJ
ajis02-1265	577	6	sector	sector	NOUN
ajis02-1265	577	7	organisations	organisation	NOUN
ajis02-1265	577	8	’	'	PUNCT
ajis02-1265	577	9	culture	culture	NOUN
ajis02-1265	577	10	itself	itself	PRON
ajis02-1265	577	11	is	be	AUX
ajis02-1265	577	12	a	a	DET
ajis02-1265	577	13	standalone	standalone	ADJ
ajis02-1265	577	14	research	research	NOUN
ajis02-1265	577	15	topic	topic	NOUN
ajis02-1265	577	16	because	because	SCONJ
ajis02-1265	577	17	of	of	ADP
ajis02-1265	577	18	the	the	DET
ajis02-1265	577	19	unique	unique	ADJ
ajis02-1265	577	20	socio	socio	NOUN
ajis02-1265	577	21	-	-	PUNCT
ajis02-1265	577	22	economic	economic	ADJ
ajis02-1265	577	23	,	,	PUNCT
ajis02-1265	577	24	ethnic	ethnic	ADJ
ajis02-1265	577	25	,	,	PUNCT
ajis02-1265	577	26	and	and	CCONJ
ajis02-1265	577	27	political	political	ADJ
ajis02-1265	577	28	dynamics	dynamic	NOUN
ajis02-1265	577	29	that	that	PRON
ajis02-1265	577	30	exist	exist	VERB
ajis02-1265	577	31	both	both	PRON
ajis02-1265	577	32	in	in	ADP
ajis02-1265	577	33	developed	develop	VERB
ajis02-1265	577	34	as	as	ADV
ajis02-1265	577	35	well	well	ADV
ajis02-1265	577	36	as	as	ADP
ajis02-1265	577	37	developing	develop	VERB
ajis02-1265	577	38	countries	country	NOUN
ajis02-1265	577	39	(	(	PUNCT
ajis02-1265	577	40	chen	chen	PROPN
ajis02-1265	577	41	et	et	PROPN
ajis02-1265	577	42	al	al	PROPN
ajis02-1265	577	43	.	.	PROPN
ajis02-1265	577	44	,	,	PUNCT
ajis02-1265	577	45	2006	2006	NUM
ajis02-1265	577	46	;	;	PUNCT
ajis02-1265	577	47	tregear	tregear	PROPN
ajis02-1265	577	48	&	&	CCONJ
ajis02-1265	577	49	jenkins	jenkins	PROPN
ajis02-1265	577	50	,	,	PUNCT
ajis02-1265	577	51	2007	2007	NUM
ajis02-1265	577	52	)	)	PUNCT
ajis02-1265	577	53	.	.	PUNCT
ajis02-1265	578	1	therefore	therefore	ADV
ajis02-1265	578	2	,	,	PUNCT
ajis02-1265	578	3	the	the	DET
ajis02-1265	578	4	question	question	NOUN
ajis02-1265	578	5	‘	'	PUNCT
ajis02-1265	578	6	how	how	SCONJ
ajis02-1265	578	7	to	to	PART
ajis02-1265	578	8	develop	develop	VERB
ajis02-1265	578	9	mechanisms	mechanism	NOUN
ajis02-1265	578	10	to	to	PART
ajis02-1265	578	11	implement	implement	VERB
ajis02-1265	578	12	robust	robust	ADJ
ajis02-1265	578	13	and	and	CCONJ
ajis02-1265	578	14	innovative	innovative	ADJ
ajis02-1265	578	15	process	process	NOUN
ajis02-1265	578	16	-	-	PUNCT
ajis02-1265	578	17	centric	centric	ADJ
ajis02-1265	578	18	cultures	culture	NOUN
ajis02-1265	578	19	in	in	ADP
ajis02-1265	578	20	the	the	DET
ajis02-1265	578	21	public	public	ADJ
ajis02-1265	578	22	sector	sector	NOUN
ajis02-1265	578	23	?	?	PUNCT
ajis02-1265	578	24	’	'	PUNCT
ajis02-1265	578	25	can	can	AUX
ajis02-1265	578	26	be	be	AUX
ajis02-1265	578	27	posed	pose	VERB
ajis02-1265	578	28	.	.	PUNCT
ajis02-1265	579	1	just	just	ADV
ajis02-1265	579	2	as	as	SCONJ
ajis02-1265	579	3	hofstede	hofstede	NOUN
ajis02-1265	579	4	(	(	PUNCT
ajis02-1265	579	5	1984	1984	NUM
ajis02-1265	579	6	)	)	PUNCT
ajis02-1265	579	7	established	establish	VERB
ajis02-1265	579	8	distinct	distinct	ADJ
ajis02-1265	579	9	differences	difference	NOUN
ajis02-1265	579	10	between	between	ADP
ajis02-1265	579	11	western	western	ADJ
ajis02-1265	579	12	and	and	CCONJ
ajis02-1265	579	13	eastern	eastern	ADJ
ajis02-1265	579	14	cultures	culture	NOUN
ajis02-1265	579	15	that	that	PRON
ajis02-1265	579	16	affect	affect	VERB
ajis02-1265	579	17	organisational	organisational	ADJ
ajis02-1265	579	18	planning	planning	NOUN
ajis02-1265	579	19	and	and	CCONJ
ajis02-1265	579	20	management	management	NOUN
ajis02-1265	579	21	,	,	PUNCT
ajis02-1265	579	22	it	it	PRON
ajis02-1265	579	23	can	can	AUX
ajis02-1265	579	24	also	also	ADV
ajis02-1265	579	25	be	be	AUX
ajis02-1265	579	26	expected	expect	VERB
ajis02-1265	579	27	that	that	SCONJ
ajis02-1265	579	28	organisational	organisational	ADJ
ajis02-1265	579	29	cultures	culture	NOUN
ajis02-1265	579	30	in	in	ADP
ajis02-1265	579	31	developing	develop	VERB
ajis02-1265	579	32	countries	country	NOUN
ajis02-1265	579	33	can	can	AUX
ajis02-1265	579	34	have	have	VERB
ajis02-1265	579	35	different	different	ADJ
ajis02-1265	579	36	complex	complex	ADJ
ajis02-1265	579	37	layers	layer	NOUN
ajis02-1265	579	38	(	(	PUNCT
ajis02-1265	579	39	chen	chen	PROPN
ajis02-1265	579	40	et	et	PROPN
ajis02-1265	579	41	al	al	PROPN
ajis02-1265	579	42	.	.	PROPN
ajis02-1265	579	43	,	,	PUNCT
ajis02-1265	579	44	2006	2006	NUM
ajis02-1265	579	45	;	;	PUNCT
ajis02-1265	579	46	weerakkody	weerakkody	NOUN
ajis02-1265	579	47	,	,	PUNCT
ajis02-1265	579	48	el	el	PROPN
ajis02-1265	579	49	-	-	PUNCT
ajis02-1265	579	50	haddadeh	haddadeh	PROPN
ajis02-1265	579	51	,	,	PUNCT
ajis02-1265	579	52	et	et	PROPN
ajis02-1265	579	53	al	al	PROPN
ajis02-1265	579	54	.	.	PROPN
ajis02-1265	579	55	,	,	PUNCT
ajis02-1265	579	56	2011	2011	NUM
ajis02-1265	579	57	)	)	PUNCT
ajis02-1265	579	58	.	.	PUNCT
ajis02-1265	580	1	hence	hence	ADV
ajis02-1265	580	2	,	,	PUNCT
ajis02-1265	580	3	it	it	PRON
ajis02-1265	580	4	is	be	AUX
ajis02-1265	580	5	vital	vital	ADJ
ajis02-1265	580	6	to	to	PART
ajis02-1265	580	7	be	be	AUX
ajis02-1265	580	8	able	able	ADJ
ajis02-1265	580	9	to	to	PART
ajis02-1265	580	10	assess	assess	VERB
ajis02-1265	580	11	‘	'	PUNCT
ajis02-1265	580	12	how	how	SCONJ
ajis02-1265	580	13	organisational	organisational	ADJ
ajis02-1265	580	14	culture	culture	NOUN
ajis02-1265	580	15	and	and	CCONJ
ajis02-1265	580	16	its	its	PRON
ajis02-1265	580	17	characteristics	characteristic	NOUN
ajis02-1265	580	18	in	in	ADP
ajis02-1265	580	19	developing	develop	VERB
ajis02-1265	580	20	countries	country	NOUN
ajis02-1265	580	21	uniquely	uniquely	ADV
ajis02-1265	580	22	affect	affect	VERB
ajis02-1265	580	23	bpm	bpm	NOUN
ajis02-1265	580	24	initiatives	initiative	NOUN
ajis02-1265	580	25	in	in	ADP
ajis02-1265	580	26	public	public	ADJ
ajis02-1265	580	27	sector	sector	NOUN
ajis02-1265	580	28	organisations	organisation	NOUN
ajis02-1265	580	29	?	?	PUNCT
ajis02-1265	580	30	’	'	PUNCT
ajis02-1265	580	31	5.12	5.12	NUM
ajis02-1265	580	32	it	it	PRON
ajis02-1265	580	33	-	-	PUNCT
ajis02-1265	580	34	bpm	bpm	NOUN
ajis02-1265	580	35	governance	governance	NOUN
ajis02-1265	580	36	process	process	NOUN
ajis02-1265	580	37	governance	governance	NOUN
ajis02-1265	580	38	provides	provide	VERB
ajis02-1265	580	39	a	a	DET
ajis02-1265	580	40	reference	reference	NOUN
ajis02-1265	580	41	framework	framework	NOUN
ajis02-1265	580	42	to	to	PART
ajis02-1265	580	43	guide	guide	VERB
ajis02-1265	580	44	organizational	organizational	ADJ
ajis02-1265	580	45	units	unit	NOUN
ajis02-1265	580	46	to	to	PART
ajis02-1265	580	47	ensure	ensure	VERB
ajis02-1265	580	48	responsibility	responsibility	NOUN
ajis02-1265	580	49	and	and	CCONJ
ajis02-1265	580	50	accountability	accountability	NOUN
ajis02-1265	580	51	to	to	PART
ajis02-1265	580	52	lead	lead	VERB
ajis02-1265	580	53	the	the	DET
ajis02-1265	580	54	bpm	bpm	NOUN
ajis02-1265	580	55	initiative	initiative	NOUN
ajis02-1265	580	56	(	(	PUNCT
ajis02-1265	580	57	alves	alves	PROPN
ajis02-1265	580	58	et	et	PROPN
ajis02-1265	580	59	al	al	PROPN
ajis02-1265	580	60	.	.	PROPN
ajis02-1265	580	61	,	,	PUNCT
ajis02-1265	580	62	2014	2014	NUM
ajis02-1265	580	63	)	)	PUNCT
ajis02-1265	580	64	.	.	PUNCT
ajis02-1265	581	1	while	while	SCONJ
ajis02-1265	581	2	incorporating	incorporate	VERB
ajis02-1265	581	3	the	the	DET
ajis02-1265	581	4	general	general	ADJ
ajis02-1265	581	5	features	feature	NOUN
ajis02-1265	581	6	of	of	ADP
ajis02-1265	581	7	governance	governance	NOUN
ajis02-1265	581	8	,	,	PUNCT
ajis02-1265	581	9	the	the	DET
ajis02-1265	581	10	attention	attention	NOUN
ajis02-1265	581	11	of	of	ADP
ajis02-1265	581	12	bpm	bpm	NOUN
ajis02-1265	581	13	governance	governance	NOUN
ajis02-1265	581	14	is	be	AUX
ajis02-1265	581	15	on	on	ADP
ajis02-1265	581	16	processes	process	NOUN
ajis02-1265	581	17	(	(	PUNCT
ajis02-1265	581	18	doebeli	doebeli	VERB
ajis02-1265	581	19	et	et	PROPN
ajis02-1265	581	20	al	al	PROPN
ajis02-1265	581	21	.	.	PROPN
ajis02-1265	581	22	,	,	PUNCT
ajis02-1265	581	23	2011	2011	NUM
ajis02-1265	581	24	)	)	PUNCT
ajis02-1265	581	25	.	.	PUNCT
ajis02-1265	582	1	few	few	ADJ
ajis02-1265	582	2	papers	paper	NOUN
ajis02-1265	582	3	discussed	discuss	VERB
ajis02-1265	582	4	about	about	ADP
ajis02-1265	582	5	the	the	DET
ajis02-1265	582	6	it	it	PRON
ajis02-1265	582	7	governance	governance	NOUN
ajis02-1265	582	8	in	in	ADP
ajis02-1265	582	9	public	public	ADJ
ajis02-1265	582	10	sector	sector	NOUN
ajis02-1265	582	11	bpm	bpm	NOUN
ajis02-1265	582	12	initiatives	initiative	NOUN
ajis02-1265	582	13	where	where	SCONJ
ajis02-1265	582	14	it	it	PRON
ajis02-1265	582	15	played	play	VERB
ajis02-1265	582	16	a	a	DET
ajis02-1265	582	17	central	central	ADJ
ajis02-1265	582	18	role	role	NOUN
ajis02-1265	582	19	as	as	ADP
ajis02-1265	582	20	the	the	DET
ajis02-1265	582	21	process	process	NOUN
ajis02-1265	582	22	enabler	enabler	NOUN
ajis02-1265	582	23	.	.	PUNCT
ajis02-1265	583	1	we	we	PRON
ajis02-1265	583	2	combined	combine	VERB
ajis02-1265	583	3	the	the	DET
ajis02-1265	583	4	two	two	NUM
ajis02-1265	583	5	terms	term	NOUN
ajis02-1265	583	6	as	as	ADP
ajis02-1265	583	7	it	it	PRON
ajis02-1265	583	8	-	-	PUNCT
ajis02-1265	583	9	bpm	bpm	NOUN
ajis02-1265	583	10	governance	governance	NOUN
ajis02-1265	583	11	csf	csf	PROPN
ajis02-1265	583	12	.	.	PUNCT
ajis02-1265	584	1	doebeli	doebeli	PROPN
ajis02-1265	584	2	et	et	PROPN
ajis02-1265	584	3	al	al	PROPN
ajis02-1265	584	4	.	.	PROPN
ajis02-1265	585	1	(	(	PUNCT
ajis02-1265	585	2	2011	2011	NUM
ajis02-1265	585	3	,	,	PUNCT
ajis02-1265	585	4	p.	p.	NOUN
ajis02-1265	585	5	199	199	NUM
ajis02-1265	585	6	)	)	PUNCT
ajis02-1265	585	7	stated	state	VERB
ajis02-1265	585	8	that	that	SCONJ
ajis02-1265	585	9	“	"	PUNCT
ajis02-1265	585	10	the	the	DET
ajis02-1265	585	11	integration	integration	NOUN
ajis02-1265	585	12	of	of	ADP
ajis02-1265	585	13	bpm	bpm	NOUN
ajis02-1265	585	14	roles	role	NOUN
ajis02-1265	585	15	and	and	CCONJ
ajis02-1265	585	16	responsibilities	responsibility	NOUN
ajis02-1265	585	17	into	into	ADP
ajis02-1265	585	18	the	the	DET
ajis02-1265	585	19	governance	governance	NOUN
ajis02-1265	585	20	management	management	NOUN
ajis02-1265	585	21	system	system	NOUN
ajis02-1265	585	22	of	of	ADP
ajis02-1265	585	23	the	the	DET
ajis02-1265	585	24	organisation	organisation	NOUN
ajis02-1265	585	25	ensures	ensure	VERB
ajis02-1265	585	26	sustainability	sustainability	NOUN
ajis02-1265	585	27	of	of	ADP
ajis02-1265	585	28	the	the	DET
ajis02-1265	585	29	practice	practice	NOUN
ajis02-1265	585	30	and	and	CCONJ
ajis02-1265	585	31	business	business	NOUN
ajis02-1265	585	32	improvement	improvement	NOUN
ajis02-1265	585	33	efforts	effort	NOUN
ajis02-1265	585	34	”	"	PUNCT
ajis02-1265	585	35	.	.	PUNCT
ajis02-1265	586	1	nfuka	nfuka	PROPN
ajis02-1265	586	2	and	and	CCONJ
ajis02-1265	586	3	rusu	rusu	PROPN
ajis02-1265	586	4	(	(	PUNCT
ajis02-1265	586	5	2011	2011	NUM
ajis02-1265	586	6	)	)	PUNCT
ajis02-1265	586	7	concur	concur	VERB
ajis02-1265	586	8	the	the	DET
ajis02-1265	586	9	importance	importance	NOUN
ajis02-1265	586	10	of	of	ADP
ajis02-1265	586	11	it	it	PRON
ajis02-1265	586	12	governance	governance	NOUN
ajis02-1265	586	13	and	and	CCONJ
ajis02-1265	586	14	its	its	PRON
ajis02-1265	586	15	awareness	awareness	NOUN
ajis02-1265	586	16	,	,	PUNCT
ajis02-1265	586	17	training	training	NOUN
ajis02-1265	586	18	,	,	PUNCT
ajis02-1265	586	19	and	and	CCONJ
ajis02-1265	586	20	competency	competency	NOUN
ajis02-1265	586	21	of	of	ADP
ajis02-1265	586	22	professionals	professional	NOUN
ajis02-1265	586	23	as	as	ADP
ajis02-1265	586	24	an	an	DET
ajis02-1265	586	25	influencing	influence	VERB
ajis02-1265	586	26	factor	factor	NOUN
ajis02-1265	586	27	for	for	ADP
ajis02-1265	586	28	it	it	PRON
ajis02-1265	586	29	governance	governance	NOUN
ajis02-1265	586	30	to	to	ADP
ajis02-1265	586	31	a	a	DET
ajis02-1265	586	32	sustainable	sustainable	ADJ
ajis02-1265	586	33	,	,	PUNCT
ajis02-1265	586	34	standardised	standardised	ADJ
ajis02-1265	586	35	and	and	CCONJ
ajis02-1265	586	36	cost	cost	NOUN
ajis02-1265	586	37	-	-	PUNCT
ajis02-1265	586	38	effective	effective	ADJ
ajis02-1265	586	39	it	it	PRON
ajis02-1265	586	40	environment	environment	NOUN
ajis02-1265	586	41	.	.	PUNCT
ajis02-1265	587	1	furthermore	furthermore	ADV
ajis02-1265	587	2	,	,	PUNCT
ajis02-1265	587	3	alves	alves	PROPN
ajis02-1265	587	4	et	et	PROPN
ajis02-1265	587	5	al	al	PROPN
ajis02-1265	587	6	.	.	PROPN
ajis02-1265	587	7	(	(	PUNCT
ajis02-1265	587	8	2014	2014	NUM
ajis02-1265	587	9	)	)	PUNCT
ajis02-1265	587	10	suggested	suggest	VERB
ajis02-1265	587	11	that	that	SCONJ
ajis02-1265	587	12	bpm	bpm	NOUN
ajis02-1265	587	13	maturity	maturity	NOUN
ajis02-1265	587	14	in	in	ADP
ajis02-1265	587	15	an	an	DET
ajis02-1265	587	16	organisation	organisation	NOUN
ajis02-1265	587	17	will	will	AUX
ajis02-1265	587	18	improve	improve	VERB
ajis02-1265	587	19	by	by	ADP
ajis02-1265	587	20	establishing	establish	VERB
ajis02-1265	587	21	a	a	DET
ajis02-1265	587	22	bpm	bpm	NOUN
ajis02-1265	587	23	office	office	NOUN
ajis02-1265	587	24	and	and	CCONJ
ajis02-1265	587	25	reference	reference	NOUN
ajis02-1265	587	26	framework	framework	NOUN
ajis02-1265	587	27	.	.	PUNCT
ajis02-1265	588	1	borman	borman	NOUN
ajis02-1265	588	2	&	&	CCONJ
ajis02-1265	588	3	janssen	janssen	PROPN
ajis02-1265	588	4	(	(	PUNCT
ajis02-1265	588	5	2012	2012	NUM
ajis02-1265	588	6	)	)	PUNCT
ajis02-1265	588	7	recommended	recommend	VERB
ajis02-1265	588	8	the	the	DET
ajis02-1265	588	9	establishment	establishment	NOUN
ajis02-1265	588	10	of	of	ADP
ajis02-1265	588	11	guidelines	guideline	NOUN
ajis02-1265	588	12	and	and	CCONJ
ajis02-1265	588	13	processes	process	NOUN
ajis02-1265	588	14	,	,	PUNCT
ajis02-1265	588	15	as	as	ADV
ajis02-1265	588	16	well	well	ADV
ajis02-1265	588	17	as	as	ADP
ajis02-1265	588	18	unified	unified	ADJ
ajis02-1265	588	19	organisational	organisational	ADJ
ajis02-1265	588	20	structure	structure	NOUN
ajis02-1265	588	21	in	in	ADP
ajis02-1265	588	22	which	which	PRON
ajis02-1265	588	23	all	all	DET
ajis02-1265	588	24	stakeholder	stakeholder	NOUN
ajis02-1265	588	25	organisations	organisation	NOUN
ajis02-1265	588	26	should	should	AUX
ajis02-1265	588	27	be	be	AUX
ajis02-1265	588	28	grouped	group	VERB
ajis02-1265	588	29	to	to	PART
ajis02-1265	588	30	reduce	reduce	VERB
ajis02-1265	588	31	complexity	complexity	NOUN
ajis02-1265	588	32	leading	lead	VERB
ajis02-1265	588	33	to	to	ADP
ajis02-1265	588	34	australasian	australasian	ADJ
ajis02-1265	588	35	journal	journal	NOUN
ajis02-1265	588	36	of	of	ADP
ajis02-1265	588	37	information	information	NOUN
ajis02-1265	588	38	systems	system	NOUN
ajis02-1265	588	39	syed	sye	VERB
ajis02-1265	588	40	,	,	PUNCT
ajis02-1265	588	41	bandara	bandara	PROPN
ajis02-1265	588	42	,	,	PUNCT
ajis02-1265	588	43	french	french	PROPN
ajis02-1265	588	44	&	&	CCONJ
ajis02-1265	588	45	stewart	stewart	PROPN
ajis02-1265	588	46	2018	2018	NUM
ajis02-1265	588	47	,	,	PUNCT
ajis02-1265	588	48	vol	vol	NOUN
ajis02-1265	588	49	22	22	NUM
ajis02-1265	588	50	,	,	PUNCT
ajis02-1265	588	51	research	research	NOUN
ajis02-1265	588	52	article	article	NOUN
ajis02-1265	588	53	csf	csf	ADJ
ajis02-1265	588	54	of	of	ADP
ajis02-1265	588	55	bpm	bpm	NOUN
ajis02-1265	588	56	in	in	ADP
ajis02-1265	588	57	public	public	ADJ
ajis02-1265	588	58	sector	sector	NOUN
ajis02-1265	588	59	28	28	NUM
ajis02-1265	588	60	effective	effective	ADJ
ajis02-1265	588	61	governance	governance	NOUN
ajis02-1265	588	62	.	.	PUNCT
ajis02-1265	589	1	a	a	DET
ajis02-1265	589	2	summary	summary	NOUN
ajis02-1265	589	3	of	of	ADP
ajis02-1265	589	4	the	the	DET
ajis02-1265	589	5	sub	sub	NOUN
ajis02-1265	589	6	-	-	NOUN
ajis02-1265	589	7	factors	factor	NOUN
ajis02-1265	589	8	it	it	PRON
ajis02-1265	589	9	-	-	PUNCT
ajis02-1265	589	10	bpm	bpm	NOUN
ajis02-1265	589	11	governance	governance	NOUN
ajis02-1265	589	12	is	be	AUX
ajis02-1265	589	13	presented	present	VERB
ajis02-1265	589	14	in	in	ADP
ajis02-1265	589	15	table	table	NOUN
ajis02-1265	589	16	18	18	NUM
ajis02-1265	589	17	.	.	PUNCT
ajis02-1265	590	1	(	(	PUNCT
ajis02-1265	590	2	*	*	PUNCT
ajis02-1265	590	3	)	)	PUNCT
ajis02-1265	590	4	represents	represent	VERB
ajis02-1265	590	5	developing	develop	VERB
ajis02-1265	590	6	countries	country	NOUN
ajis02-1265	590	7	se	se	PROPN
ajis02-1265	590	8	t	t	PROPN
ajis02-1265	591	1	o	o	X
ajis02-1265	592	1	f	f	X
ajis02-1265	592	2	g	g	PROPN
ajis02-1265	592	3	ui	ui	PROPN
ajis02-1265	592	4	de	de	PROPN
ajis02-1265	592	5	li	li	PROPN
ajis02-1265	592	6	ne	ne	PROPN
ajis02-1265	592	7	s	s	PROPN
ajis02-1265	592	8	an	an	DET
ajis02-1265	592	9	d	d	NOUN
ajis02-1265	592	10	pr	pr	NOUN
ajis02-1265	592	11	oc	oc	NOUN
ajis02-1265	592	12	es	es	X
ajis02-1265	592	13	se	se	PROPN
ajis02-1265	592	14	s	s	PROPN
ajis02-1265	592	15	bp	bp	PROPN
ajis02-1265	592	16	m	m	PROPN
ajis02-1265	592	17	a	a	DET
ajis02-1265	592	18	w	w	PROPN
ajis02-1265	592	19	ar	ar	PROPN
ajis02-1265	592	20	en	en	ADP
ajis02-1265	592	21	es	es	X
ajis02-1265	592	22	s	s	PROPN
ajis02-1265	592	23	bp	bp	PROPN
ajis02-1265	592	24	m	m	NOUN
ajis02-1265	592	25	r	r	NOUN
ajis02-1265	592	26	ol	ol	ADJ
ajis02-1265	592	27	es	es	NOUN
ajis02-1265	592	28	&	&	CCONJ
ajis02-1265	592	29	r	r	PROPN
ajis02-1265	592	30	es	es	X
ajis02-1265	592	31	po	po	PROPN
ajis02-1265	592	32	ns	ns	INTJ
ajis02-1265	592	33	ib	ib	PROPN
ajis02-1265	592	34	il	il	PROPN
ajis02-1265	592	35	it	it	PRON
ajis02-1265	592	36	ie	ie	PROPN
ajis02-1265	592	37	s	s	PROPN
ajis02-1265	592	38	t	t	PROPN
ajis02-1265	592	39	ra	ra	PROPN
ajis02-1265	592	40	in	in	ADV
ajis02-1265	592	41	in	in	ADP
ajis02-1265	592	42	g	g	PROPN
ajis02-1265	592	43	c	c	PROPN
ajis02-1265	593	1	om	om	INTJ
ajis02-1265	594	1	pe	pe	INTJ
ajis02-1265	594	2	te	te	INTJ
ajis02-1265	594	3	nt	not	PART
ajis02-1265	594	4	pr	pr	VERB
ajis02-1265	594	5	of	of	ADP
ajis02-1265	594	6	es	es	X
ajis02-1265	594	7	si	si	X
ajis02-1265	594	8	on	on	ADP
ajis02-1265	594	9	al	al	PROPN
ajis02-1265	594	10	s	s	PROPN
ajis02-1265	594	11	bp	bp	PROPN
ajis02-1265	594	12	m	m	VERB
ajis02-1265	594	13	o	o	NOUN
ajis02-1265	595	1	ff	ff	INTJ
ajis02-1265	595	2	ic	ic	NOUN
ajis02-1265	595	3	e	e	PROPN
ajis02-1265	595	4	r	r	NOUN
ajis02-1265	595	5	ef	ef	PROPN
ajis02-1265	595	6	er	er	INTJ
ajis02-1265	595	7	en	en	PROPN
ajis02-1265	595	8	ce	ce	PROPN
ajis02-1265	595	9	fr	fr	PROPN
ajis02-1265	595	10	am	be	AUX
ajis02-1265	595	11	ew	ew	INTJ
ajis02-1265	595	12	or	or	CCONJ
ajis02-1265	595	13	k	k	PROPN
ajis02-1265	595	14	u	u	NOUN
ajis02-1265	595	15	ni	ni	PROPN
ajis02-1265	595	16	fi	fi	PROPN
ajis02-1265	596	1	ed	ed	NOUN
ajis02-1265	596	2	o	o	X
ajis02-1265	597	1	rg	rg	INTJ
ajis02-1265	597	2	an	an	PRON
ajis02-1265	597	3	is	be	AUX
ajis02-1265	597	4	at	at	ADP
ajis02-1265	597	5	io	io	PROPN
ajis02-1265	597	6	na	na	PROPN
ajis02-1265	597	7	l	l	PROPN
ajis02-1265	597	8	st	st	PROPN
ajis02-1265	598	1	ru	ru	PROPN
ajis02-1265	598	2	ct	ct	INTJ
ajis02-1265	598	3	ur	ur	INTJ
ajis02-1265	598	4	e	e	PROPN
ajis02-1265	598	5	*	*	PROPN
ajis02-1265	598	6	nfuka	nfuka	PROPN
ajis02-1265	598	7	and	and	CCONJ
ajis02-1265	598	8	rusu	rusu	PROPN
ajis02-1265	598	9	(	(	PUNCT
ajis02-1265	598	10	2011	2011	NUM
ajis02-1265	598	11	)	)	PUNCT
ajis02-1265	598	12	√	√	ADP
ajis02-1265	599	1	√	√	INTJ
ajis02-1265	600	1	√	√	PROPN
ajis02-1265	600	2	*	*	PUNCT
ajis02-1265	600	3	alves	alves	PROPN
ajis02-1265	600	4	et	et	PROPN
ajis02-1265	600	5	al	al	PROPN
ajis02-1265	600	6	.	.	PROPN
ajis02-1265	601	1	(	(	PUNCT
ajis02-1265	601	2	2014	2014	NUM
ajis02-1265	601	3	)	)	PUNCT
ajis02-1265	602	1	√	√	NOUN
ajis02-1265	602	2	√	√	INTJ
ajis02-1265	603	1	√	√	PROPN
ajis02-1265	603	2	*	*	PUNCT
ajis02-1265	603	3	valenca	valenca	ADJ
ajis02-1265	603	4	,	,	PUNCT
ajis02-1265	603	5	et.al	et.al	PROPN
ajis02-1265	603	6	(	(	PUNCT
ajis02-1265	603	7	2013	2013	NUM
ajis02-1265	603	8	)	)	PUNCT
ajis02-1265	604	1	√	√	NOUN
ajis02-1265	604	2	√	√	NUM
ajis02-1265	604	3	borman	borman	NOUN
ajis02-1265	604	4	&	&	CCONJ
ajis02-1265	604	5	janssen	janssen	PROPN
ajis02-1265	604	6	(	(	PUNCT
ajis02-1265	604	7	2012	2012	NUM
ajis02-1265	604	8	)	)	PUNCT
ajis02-1265	604	9	√	√	NOUN
ajis02-1265	605	1	√	√	NUM
ajis02-1265	605	2	doebeli	doebeli	INTJ
ajis02-1265	605	3	(	(	PUNCT
ajis02-1265	605	4	2011	2011	NUM
ajis02-1265	605	5	)	)	PUNCT
ajis02-1265	605	6	√	√	PROPN
ajis02-1265	605	7	table	table	NOUN
ajis02-1265	605	8	18	18	NUM
ajis02-1265	605	9	:	:	PUNCT
ajis02-1265	605	10	attributes	attribute	VERB
ajis02-1265	605	11	underpinning	underpin	VERB
ajis02-1265	605	12	it	it	PRON
ajis02-1265	605	13	-	-	PUNCT
ajis02-1265	605	14	bpm	bpm	NOUN
ajis02-1265	605	15	governance	governance	NOUN
ajis02-1265	605	16	the	the	DET
ajis02-1265	605	17	analysis	analysis	NOUN
ajis02-1265	605	18	indicated	indicate	VERB
ajis02-1265	605	19	a	a	DET
ajis02-1265	605	20	higher	high	ADJ
ajis02-1265	605	21	emphasis	emphasis	NOUN
ajis02-1265	605	22	on	on	ADP
ajis02-1265	605	23	it	it	PRON
ajis02-1265	605	24	-	-	PUNCT
ajis02-1265	605	25	bpm	bpm	NOUN
ajis02-1265	605	26	governance	governance	NOUN
ajis02-1265	605	27	in	in	ADP
ajis02-1265	605	28	the	the	DET
ajis02-1265	605	29	literature	literature	NOUN
ajis02-1265	605	30	on	on	ADP
ajis02-1265	605	31	developing	develop	VERB
ajis02-1265	605	32	countries	country	NOUN
ajis02-1265	605	33	.	.	PUNCT
ajis02-1265	606	1	‘	'	PUNCT
ajis02-1265	606	2	bpm	bpm	NOUN
ajis02-1265	606	3	awareness	awareness	NOUN
ajis02-1265	606	4	’	'	PUNCT
ajis02-1265	606	5	,	,	PUNCT
ajis02-1265	606	6	‘	'	PUNCT
ajis02-1265	606	7	training	training	NOUN
ajis02-1265	606	8	’	'	PUNCT
ajis02-1265	606	9	,	,	PUNCT
ajis02-1265	606	10	‘	'	PUNCT
ajis02-1265	606	11	competent	competent	ADJ
ajis02-1265	606	12	professionals	professional	NOUN
ajis02-1265	606	13	’	'	PUNCT
ajis02-1265	606	14	,	,	PUNCT
ajis02-1265	606	15	‘	'	PUNCT
ajis02-1265	606	16	bpm	bpm	NOUN
ajis02-1265	606	17	office	office	NOUN
ajis02-1265	606	18	’	'	PUNCT
ajis02-1265	606	19	,	,	PUNCT
ajis02-1265	606	20	and	and	CCONJ
ajis02-1265	606	21	‘	'	PUNCT
ajis02-1265	606	22	reference	reference	NOUN
ajis02-1265	606	23	frameworks	framework	NOUN
ajis02-1265	606	24	’	'	PUNCT
ajis02-1265	606	25	(	(	PUNCT
ajis02-1265	606	26	in	in	ADP
ajis02-1265	606	27	the	the	DET
ajis02-1265	606	28	context	context	NOUN
ajis02-1265	606	29	of	of	ADP
ajis02-1265	606	30	governance	governance	NOUN
ajis02-1265	606	31	)	)	PUNCT
ajis02-1265	606	32	were	be	AUX
ajis02-1265	606	33	not	not	PART
ajis02-1265	606	34	discussed	discuss	VERB
ajis02-1265	606	35	in	in	ADP
ajis02-1265	606	36	papers	paper	NOUN
ajis02-1265	606	37	from	from	ADP
ajis02-1265	606	38	developed	developed	ADJ
ajis02-1265	606	39	countries	country	NOUN
ajis02-1265	606	40	.	.	PUNCT
ajis02-1265	607	1	only	only	ADV
ajis02-1265	607	2	two	two	NUM
ajis02-1265	607	3	studies	study	NOUN
ajis02-1265	607	4	on	on	ADP
ajis02-1265	607	5	developed	develop	VERB
ajis02-1265	607	6	countries	country	NOUN
ajis02-1265	607	7	on	on	ADP
ajis02-1265	607	8	this	this	DET
ajis02-1265	607	9	important	important	ADJ
ajis02-1265	607	10	topic	topic	NOUN
ajis02-1265	607	11	reflected	reflect	VERB
ajis02-1265	607	12	a	a	DET
ajis02-1265	607	13	generic	generic	ADJ
ajis02-1265	607	14	lack	lack	NOUN
ajis02-1265	607	15	of	of	ADP
ajis02-1265	607	16	literature	literature	NOUN
ajis02-1265	607	17	in	in	ADP
ajis02-1265	607	18	this	this	DET
ajis02-1265	607	19	area	area	NOUN
ajis02-1265	607	20	.	.	PUNCT
ajis02-1265	608	1	while	while	SCONJ
ajis02-1265	608	2	a	a	DET
ajis02-1265	608	3	diverse	diverse	ADJ
ajis02-1265	608	4	set	set	NOUN
ajis02-1265	608	5	of	of	ADP
ajis02-1265	608	6	sub	sub	NOUN
ajis02-1265	608	7	-	-	NOUN
ajis02-1265	608	8	factors	factor	NOUN
ajis02-1265	608	9	pertaining	pertain	VERB
ajis02-1265	608	10	to	to	ADP
ajis02-1265	608	11	it	it	PRON
ajis02-1265	608	12	-	-	PUNCT
ajis02-1265	608	13	bpm	bpm	NOUN
ajis02-1265	608	14	governance	governance	NOUN
ajis02-1265	608	15	in	in	ADP
ajis02-1265	608	16	the	the	DET
ajis02-1265	608	17	public	public	ADJ
ajis02-1265	608	18	sector	sector	NOUN
ajis02-1265	608	19	are	be	AUX
ajis02-1265	608	20	discussed	discuss	VERB
ajis02-1265	608	21	in	in	ADP
ajis02-1265	608	22	the	the	DET
ajis02-1265	608	23	literature	literature	NOUN
ajis02-1265	608	24	,	,	PUNCT
ajis02-1265	608	25	clear	clear	ADJ
ajis02-1265	608	26	normative	normative	ADJ
ajis02-1265	608	27	guidelines	guideline	NOUN
ajis02-1265	608	28	on	on	ADP
ajis02-1265	608	29	how	how	SCONJ
ajis02-1265	608	30	to	to	PART
ajis02-1265	608	31	set	set	VERB
ajis02-1265	608	32	effective	effective	ADJ
ajis02-1265	608	33	,	,	PUNCT
ajis02-1265	608	34	holistic	holistic	ADJ
ajis02-1265	608	35	bpm	bpm	NOUN
ajis02-1265	608	36	governance	governance	NOUN
ajis02-1265	608	37	in	in	ADP
ajis02-1265	608	38	public	public	ADJ
ajis02-1265	608	39	sector	sector	NOUN
ajis02-1265	608	40	settings	setting	NOUN
ajis02-1265	608	41	has	have	AUX
ajis02-1265	608	42	been	be	AUX
ajis02-1265	608	43	given	give	VERB
ajis02-1265	608	44	little	little	ADJ
ajis02-1265	608	45	attention	attention	NOUN
ajis02-1265	608	46	.	.	PUNCT
ajis02-1265	609	1	in	in	ADP
ajis02-1265	609	2	recognition	recognition	NOUN
ajis02-1265	609	3	that	that	SCONJ
ajis02-1265	609	4	there	there	PRON
ajis02-1265	609	5	are	be	VERB
ajis02-1265	609	6	many	many	ADJ
ajis02-1265	609	7	bpm	bpm	NOUN
ajis02-1265	609	8	governance	governance	NOUN
ajis02-1265	609	9	models	model	NOUN
ajis02-1265	609	10	out	out	ADV
ajis02-1265	609	11	there	there	ADV
ajis02-1265	609	12	,	,	PUNCT
ajis02-1265	609	13	we	we	PRON
ajis02-1265	609	14	propose	propose	VERB
ajis02-1265	609	15	future	future	ADJ
ajis02-1265	609	16	research	research	NOUN
ajis02-1265	609	17	that	that	PRON
ajis02-1265	609	18	investigates	investigate	VERB
ajis02-1265	609	19	;	;	PUNCT
ajis02-1265	609	20	‘	'	PUNCT
ajis02-1265	609	21	how	how	SCONJ
ajis02-1265	609	22	to	to	PART
ajis02-1265	609	23	best	well	ADV
ajis02-1265	609	24	select	select	ADJ
ajis02-1265	609	25	,	,	PUNCT
ajis02-1265	609	26	adopt	adopt	VERB
ajis02-1265	609	27	and	and	CCONJ
ajis02-1265	609	28	deploy	deploy	VERB
ajis02-1265	609	29	bpm	bpm	NOUN
ajis02-1265	609	30	governance	governance	NOUN
ajis02-1265	609	31	frameworks	framework	NOUN
ajis02-1265	609	32	in	in	ADP
ajis02-1265	609	33	public	public	ADJ
ajis02-1265	609	34	sector	sector	NOUN
ajis02-1265	609	35	settings	setting	NOUN
ajis02-1265	609	36	?	?	PUNCT
ajis02-1265	609	37	’	'	PUNCT
ajis02-1265	610	1	we	we	PRON
ajis02-1265	610	2	also	also	ADV
ajis02-1265	610	3	see	see	VERB
ajis02-1265	610	4	value	value	NOUN
ajis02-1265	610	5	in	in	ADP
ajis02-1265	610	6	specifically	specifically	ADV
ajis02-1265	610	7	investigating	investigate	VERB
ajis02-1265	610	8	the	the	DET
ajis02-1265	610	9	roles	role	NOUN
ajis02-1265	610	10	and	and	CCONJ
ajis02-1265	610	11	responsibilities	responsibility	NOUN
ajis02-1265	610	12	aspect	aspect	VERB
ajis02-1265	610	13	,	,	PUNCT
ajis02-1265	610	14	and	and	CCONJ
ajis02-1265	610	15	hence	hence	ADV
ajis02-1265	610	16	propose	propose	VERB
ajis02-1265	610	17	future	future	ADJ
ajis02-1265	610	18	research	research	NOUN
ajis02-1265	610	19	that	that	PRON
ajis02-1265	610	20	investigates	investigate	VERB
ajis02-1265	610	21	‘	'	PUNCT
ajis02-1265	610	22	how	how	SCONJ
ajis02-1265	610	23	can	can	AUX
ajis02-1265	610	24	bpm	bpm	ADJ
ajis02-1265	610	25	-	-	PUNCT
ajis02-1265	610	26	related	relate	VERB
ajis02-1265	610	27	roles	role	NOUN
ajis02-1265	610	28	and	and	CCONJ
ajis02-1265	610	29	responsibilities	responsibility	NOUN
ajis02-1265	610	30	be	be	AUX
ajis02-1265	610	31	effectively	effectively	ADV
ajis02-1265	610	32	designed	design	VERB
ajis02-1265	610	33	and	and	CCONJ
ajis02-1265	610	34	managed	manage	VERB
ajis02-1265	610	35	in	in	ADP
ajis02-1265	610	36	public	public	ADJ
ajis02-1265	610	37	sector	sector	NOUN
ajis02-1265	610	38	settings	setting	NOUN
ajis02-1265	610	39	?	?	PUNCT
ajis02-1265	610	40	’	'	PUNCT
ajis02-1265	611	1	5.13	5.13	NUM
ajis02-1265	611	2	strategic	strategic	ADJ
ajis02-1265	611	3	clarity	clarity	NOUN
ajis02-1265	611	4	&	&	CCONJ
ajis02-1265	611	5	alignment	alignment	VERB
ajis02-1265	611	6	the	the	DET
ajis02-1265	611	7	review	review	NOUN
ajis02-1265	611	8	of	of	ADP
ajis02-1265	611	9	literature	literature	NOUN
ajis02-1265	611	10	identified	identify	VERB
ajis02-1265	611	11	two	two	NUM
ajis02-1265	611	12	different	different	ADJ
ajis02-1265	611	13	points	point	NOUN
ajis02-1265	611	14	of	of	ADP
ajis02-1265	611	15	view	view	NOUN
ajis02-1265	611	16	related	relate	VERB
ajis02-1265	611	17	to	to	ADP
ajis02-1265	611	18	strategic	strategic	ADJ
ajis02-1265	611	19	clarity	clarity	NOUN
ajis02-1265	611	20	and	and	CCONJ
ajis02-1265	611	21	alignment	alignment	NOUN
ajis02-1265	611	22	.	.	PUNCT
ajis02-1265	612	1	according	accord	VERB
ajis02-1265	612	2	to	to	ADP
ajis02-1265	612	3	borras	borra	NOUN
ajis02-1265	612	4	(	(	PUNCT
ajis02-1265	612	5	2012	2012	NUM
ajis02-1265	612	6	)	)	PUNCT
ajis02-1265	612	7	,	,	PUNCT
ajis02-1265	612	8	it	it	PRON
ajis02-1265	612	9	is	be	AUX
ajis02-1265	612	10	setting	set	VERB
ajis02-1265	612	11	a	a	DET
ajis02-1265	612	12	clear	clear	ADJ
ajis02-1265	612	13	vision	vision	NOUN
ajis02-1265	612	14	,	,	PUNCT
ajis02-1265	612	15	business	business	NOUN
ajis02-1265	612	16	case	case	NOUN
ajis02-1265	612	17	,	,	PUNCT
ajis02-1265	612	18	and	and	CCONJ
ajis02-1265	612	19	result	result	VERB
ajis02-1265	612	20	focused	focused	ADJ
ajis02-1265	612	21	strategy	strategy	NOUN
ajis02-1265	612	22	for	for	ADP
ajis02-1265	612	23	e	e	NOUN
ajis02-1265	612	24	-	-	NOUN
ajis02-1265	612	25	government	government	NOUN
ajis02-1265	612	26	initiatives	initiative	NOUN
ajis02-1265	612	27	.	.	PUNCT
ajis02-1265	613	1	more	more	ADJ
ajis02-1265	613	2	inclusive	inclusive	ADJ
ajis02-1265	613	3	definitions	definition	NOUN
ajis02-1265	613	4	demarcated	demarcate	VERB
ajis02-1265	613	5	strategic	strategic	ADJ
ajis02-1265	613	6	alignment	alignment	NOUN
ajis02-1265	613	7	as	as	ADP
ajis02-1265	613	8	the	the	DET
ajis02-1265	613	9	interrelationship	interrelationship	NOUN
ajis02-1265	613	10	between	between	ADP
ajis02-1265	613	11	strategic	strategic	ADJ
ajis02-1265	613	12	goals	goal	NOUN
ajis02-1265	613	13	for	for	ADP
ajis02-1265	613	14	an	an	DET
ajis02-1265	613	15	e	e	NOUN
ajis02-1265	613	16	-	-	NOUN
ajis02-1265	613	17	government	government	ADJ
ajis02-1265	613	18	project	project	NOUN
ajis02-1265	613	19	and	and	CCONJ
ajis02-1265	613	20	the	the	DET
ajis02-1265	613	21	overall	overall	ADJ
ajis02-1265	613	22	government	government	NOUN
ajis02-1265	613	23	’s	’s	PART
ajis02-1265	613	24	vision	vision	NOUN
ajis02-1265	613	25	and	and	CCONJ
ajis02-1265	613	26	mission	mission	NOUN
ajis02-1265	613	27	(	(	PUNCT
ajis02-1265	613	28	kwamena	kwamena	PROPN
ajis02-1265	613	29	,	,	PUNCT
ajis02-1265	613	30	2012	2012	NUM
ajis02-1265	613	31	;	;	PUNCT
ajis02-1265	613	32	marilu	marilu	PROPN
ajis02-1265	613	33	,	,	PUNCT
ajis02-1265	613	34	2012	2012	NUM
ajis02-1265	613	35	)	)	PUNCT
ajis02-1265	613	36	.	.	PUNCT
ajis02-1265	614	1	contrary	contrary	ADJ
ajis02-1265	614	2	to	to	ADP
ajis02-1265	614	3	these	these	PRON
ajis02-1265	614	4	,	,	PUNCT
ajis02-1265	614	5	kamal	kamal	PROPN
ajis02-1265	614	6	(	(	PUNCT
ajis02-1265	614	7	2006	2006	NUM
ajis02-1265	614	8	)	)	PUNCT
ajis02-1265	614	9	defined	define	VERB
ajis02-1265	614	10	it	it	PRON
ajis02-1265	614	11	as	as	ADP
ajis02-1265	614	12	the	the	DET
ajis02-1265	614	13	suitability	suitability	NOUN
ajis02-1265	614	14	of	of	ADP
ajis02-1265	614	15	the	the	DET
ajis02-1265	614	16	system	system	NOUN
ajis02-1265	614	17	with	with	ADP
ajis02-1265	614	18	the	the	DET
ajis02-1265	614	19	organisational	organisational	ADJ
ajis02-1265	614	20	need	need	NOUN
ajis02-1265	614	21	and	and	CCONJ
ajis02-1265	614	22	organisational	organisational	ADJ
ajis02-1265	614	23	compatibility	compatibility	NOUN
ajis02-1265	614	24	for	for	ADP
ajis02-1265	614	25	cross	cross	ADJ
ajis02-1265	614	26	-	-	ADJ
ajis02-1265	614	27	departmental	departmental	ADJ
ajis02-1265	614	28	information	information	NOUN
ajis02-1265	614	29	sharing	sharing	NOUN
ajis02-1265	614	30	.	.	PUNCT
ajis02-1265	615	1	on	on	ADP
ajis02-1265	615	2	similar	similar	ADJ
ajis02-1265	615	3	lines	line	NOUN
ajis02-1265	615	4	,	,	PUNCT
ajis02-1265	615	5	nfuka	nfuka	NOUN
ajis02-1265	615	6	and	and	CCONJ
ajis02-1265	615	7	rusu	rusu	PROPN
ajis02-1265	615	8	(	(	PUNCT
ajis02-1265	615	9	2011	2011	NUM
ajis02-1265	615	10	,	,	PUNCT
ajis02-1265	615	11	p.	p.	NOUN
ajis02-1265	615	12	1436	1436	NUM
ajis02-1265	615	13	)	)	PUNCT
ajis02-1265	615	14	mentioned	mention	VERB
ajis02-1265	615	15	it	it	PRON
ajis02-1265	615	16	as	as	ADP
ajis02-1265	615	17	“	"	PUNCT
ajis02-1265	615	18	alignment	alignment	NOUN
ajis02-1265	615	19	of	of	ADP
ajis02-1265	615	20	it	it	PRON
ajis02-1265	615	21	with	with	ADP
ajis02-1265	615	22	business	business	NOUN
ajis02-1265	615	23	strategies	strategy	NOUN
ajis02-1265	615	24	and	and	CCONJ
ajis02-1265	615	25	enabling	enable	VERB
ajis02-1265	615	26	it	it	PRON
ajis02-1265	615	27	structures	structure	NOUN
ajis02-1265	615	28	.	.	PUNCT
ajis02-1265	616	1	this	this	PRON
ajis02-1265	616	2	can	can	AUX
ajis02-1265	616	3	make	make	VERB
ajis02-1265	616	4	possible	possible	ADJ
ajis02-1265	616	5	successful	successful	ADJ
ajis02-1265	616	6	integration	integration	NOUN
ajis02-1265	616	7	of	of	ADP
ajis02-1265	616	8	it	it	PRON
ajis02-1265	616	9	with	with	ADP
ajis02-1265	616	10	effects	effect	NOUN
ajis02-1265	616	11	in	in	ADP
ajis02-1265	616	12	the	the	DET
ajis02-1265	616	13	public	public	ADJ
ajis02-1265	616	14	service	service	NOUN
ajis02-1265	616	15	delivery	delivery	NOUN
ajis02-1265	616	16	improvement	improvement	NOUN
ajis02-1265	616	17	in	in	ADP
ajis02-1265	616	18	and	and	CCONJ
ajis02-1265	616	19	across	across	ADP
ajis02-1265	616	20	these	these	DET
ajis02-1265	616	21	widespread	widespread	ADJ
ajis02-1265	616	22	organizations	organization	NOUN
ajis02-1265	616	23	”	"	PUNCT
ajis02-1265	616	24	the	the	DET
ajis02-1265	616	25	above	above	ADJ
ajis02-1265	616	26	was	be	AUX
ajis02-1265	616	27	strongly	strongly	ADV
ajis02-1265	616	28	supported	support	VERB
ajis02-1265	616	29	by	by	ADP
ajis02-1265	616	30	weerakkody	weerakkody	NOUN
ajis02-1265	616	31	et	et	PROPN
ajis02-1265	616	32	al	al	PROPN
ajis02-1265	616	33	.	.	PROPN
ajis02-1265	617	1	(	(	PUNCT
ajis02-1265	617	2	2011	2011	NUM
ajis02-1265	617	3	)	)	PUNCT
ajis02-1265	617	4	who	who	PRON
ajis02-1265	617	5	linked	link	VERB
ajis02-1265	617	6	the	the	DET
ajis02-1265	617	7	lack	lack	NOUN
ajis02-1265	617	8	of	of	ADP
ajis02-1265	617	9	alignment	alignment	NOUN
ajis02-1265	617	10	of	of	ADP
ajis02-1265	617	11	the	the	DET
ajis02-1265	617	12	e	e	NOUN
ajis02-1265	617	13	-	-	NOUN
ajis02-1265	617	14	government	government	ADJ
ajis02-1265	617	15	plan	plan	NOUN
ajis02-1265	617	16	as	as	ADP
ajis02-1265	617	17	the	the	DET
ajis02-1265	617	18	key	key	ADJ
ajis02-1265	617	19	factor	factor	NOUN
ajis02-1265	617	20	for	for	ADP
ajis02-1265	617	21	failure	failure	NOUN
ajis02-1265	617	22	of	of	ADP
ajis02-1265	617	23	service	service	NOUN
ajis02-1265	617	24	delivery	delivery	NOUN
ajis02-1265	617	25	.	.	PUNCT
ajis02-1265	618	1	table	table	NOUN
ajis02-1265	618	2	19	19	NUM
ajis02-1265	618	3	illustrates	illustrate	VERB
ajis02-1265	618	4	the	the	DET
ajis02-1265	618	5	sub	sub	NOUN
ajis02-1265	618	6	-	-	NOUN
ajis02-1265	618	7	factors	factor	NOUN
ajis02-1265	618	8	that	that	PRON
ajis02-1265	618	9	were	be	AUX
ajis02-1265	618	10	discussed	discuss	VERB
ajis02-1265	618	11	by	by	ADP
ajis02-1265	618	12	the	the	DET
ajis02-1265	618	13	literature	literature	NOUN
ajis02-1265	618	14	.	.	PUNCT
ajis02-1265	619	1	australasian	australasian	ADJ
ajis02-1265	619	2	journal	journal	NOUN
ajis02-1265	619	3	of	of	ADP
ajis02-1265	619	4	information	information	NOUN
ajis02-1265	619	5	systems	system	NOUN
ajis02-1265	619	6	syed	sye	VERB
ajis02-1265	619	7	,	,	PUNCT
ajis02-1265	619	8	bandara	bandara	PROPN
ajis02-1265	619	9	,	,	PUNCT
ajis02-1265	619	10	french	french	PROPN
ajis02-1265	619	11	&	&	CCONJ
ajis02-1265	619	12	stewart	stewart	PROPN
ajis02-1265	619	13	2018	2018	NUM
ajis02-1265	619	14	,	,	PUNCT
ajis02-1265	619	15	vol	vol	NOUN
ajis02-1265	619	16	22	22	NUM
ajis02-1265	619	17	,	,	PUNCT
ajis02-1265	619	18	research	research	NOUN
ajis02-1265	619	19	article	article	NOUN
ajis02-1265	619	20	csf	csf	ADJ
ajis02-1265	619	21	of	of	ADP
ajis02-1265	619	22	bpm	bpm	NOUN
ajis02-1265	619	23	in	in	ADP
ajis02-1265	619	24	public	public	ADJ
ajis02-1265	619	25	sector	sector	NOUN
ajis02-1265	619	26	29	29	NUM
ajis02-1265	619	27	(	(	PUNCT
ajis02-1265	619	28	*	*	PUNCT
ajis02-1265	619	29	)	)	PUNCT
ajis02-1265	619	30	represents	represent	VERB
ajis02-1265	619	31	developing	develop	VERB
ajis02-1265	619	32	countries	country	NOUN
ajis02-1265	619	33	c	c	PROPN
ajis02-1265	619	34	le	le	PROPN
ajis02-1265	619	35	ar	ar	PROPN
ajis02-1265	619	36	v	v	PROPN
ajis02-1265	619	37	is	be	AUX
ajis02-1265	619	38	io	io	PROPN
ajis02-1265	619	39	n	n	ADV
ajis02-1265	619	40	bu	bu	INTJ
ajis02-1265	619	41	si	si	X
ajis02-1265	619	42	ne	ne	PROPN
ajis02-1265	619	43	ss	ss	PROPN
ajis02-1265	619	44	c	c	PROPN
ajis02-1265	619	45	as	as	ADP
ajis02-1265	619	46	e	e	NOUN
ajis02-1265	619	47	r	r	NOUN
ajis02-1265	619	48	es	es	X
ajis02-1265	619	49	ul	ul	INTJ
ajis02-1265	619	50	t	t	NOUN
ajis02-1265	619	51	fo	fo	INTJ
ajis02-1265	619	52	cu	cu	PROPN
ajis02-1265	619	53	se	se	PROPN
ajis02-1265	620	1	d	d	PROPN
ajis02-1265	620	2	st	st	PROPN
ajis02-1265	620	3	ra	ra	PROPN
ajis02-1265	621	1	te	te	PROPN
ajis02-1265	621	2	gy	gy	VERB
ajis02-1265	621	3	a	a	DET
ajis02-1265	621	4	lig	lig	PROPN
ajis02-1265	621	5	nm	nm	PROPN
ajis02-1265	621	6	en	en	PROPN
ajis02-1265	621	7	t	t	PROPN
ajis02-1265	621	8	of	of	ADP
ajis02-1265	621	9	v	v	PROPN
ajis02-1265	621	10	is	be	AUX
ajis02-1265	621	11	io	io	PROPN
ajis02-1265	621	12	n	n	PROPN
ajis02-1265	622	1	w	w	PROPN
ajis02-1265	622	2	ith	ith	PROPN
ajis02-1265	622	3	st	st	PROPN
ajis02-1265	622	4	ra	ra	PROPN
ajis02-1265	623	1	te	te	INTJ
ajis02-1265	623	2	gi	gi	VERB
ajis02-1265	623	3	c	c	NOUN
ajis02-1265	623	4	in	in	ADP
ajis02-1265	623	5	fo	fo	ADP
ajis02-1265	623	6	rm	rm	PROPN
ajis02-1265	623	7	at	at	ADP
ajis02-1265	623	8	io	io	PROPN
ajis02-1265	623	9	n	n	PROPN
ajis02-1265	623	10	sh	sh	PROPN
ajis02-1265	623	11	ar	ar	PROPN
ajis02-1265	623	12	in	in	ADP
ajis02-1265	623	13	g	g	PROPN
ajis02-1265	623	14	*	*	PUNCT
ajis02-1265	623	15	nfuka	nfuka	PROPN
ajis02-1265	623	16	and	and	CCONJ
ajis02-1265	623	17	rusu	rusu	PROPN
ajis02-1265	623	18	(	(	PUNCT
ajis02-1265	623	19	2011	2011	NUM
ajis02-1265	623	20	)	)	PUNCT
ajis02-1265	624	1	√	√	PROPN
ajis02-1265	624	2	*	*	PUNCT
ajis02-1265	624	3	weerakkody	weerakkody	NOUN
ajis02-1265	624	4	et	et	PROPN
ajis02-1265	624	5	al	al	PROPN
ajis02-1265	624	6	.	.	PROPN
ajis02-1265	625	1	(	(	PUNCT
ajis02-1265	625	2	2011	2011	NUM
ajis02-1265	625	3	)	)	PUNCT
ajis02-1265	625	4	√	√	VERB
ajis02-1265	626	1	borras	borra	NOUN
ajis02-1265	626	2	(	(	PUNCT
ajis02-1265	626	3	2012	2012	NUM
ajis02-1265	626	4	)	)	PUNCT
ajis02-1265	626	5	√	√	NUM
ajis02-1265	626	6	√	√	NUM
ajis02-1265	626	7	√	√	NUM
ajis02-1265	626	8	gulledge	gulledge	NOUN
ajis02-1265	626	9	and	and	CCONJ
ajis02-1265	626	10	sommer	sommer	NOUN
ajis02-1265	626	11	(	(	PUNCT
ajis02-1265	626	12	2002	2002	NUM
ajis02-1265	626	13	)	)	PUNCT
ajis02-1265	626	14	√	√	PROPN
ajis02-1265	626	15	kamal	kamal	PROPN
ajis02-1265	626	16	(	(	PUNCT
ajis02-1265	626	17	2006	2006	NUM
ajis02-1265	626	18	)	)	PUNCT
ajis02-1265	626	19	√	√	PROPN
ajis02-1265	626	20	kwanmena	kwanmena	NOUN
ajis02-1265	626	21	(	(	PUNCT
ajis02-1265	626	22	2012	2012	NUM
ajis02-1265	626	23	)	)	PUNCT
ajis02-1265	626	24	√	√	PROPN
ajis02-1265	626	25	√	√	NUM
ajis02-1265	626	26	marilu	marilu	PROPN
ajis02-1265	626	27	(	(	PUNCT
ajis02-1265	626	28	2012	2012	NUM
ajis02-1265	626	29	)	)	PUNCT
ajis02-1265	626	30	√	√	NUM
ajis02-1265	626	31	table	table	NOUN
ajis02-1265	626	32	19	19	NUM
ajis02-1265	626	33	:	:	PUNCT
ajis02-1265	626	34	summary	summary	NOUN
ajis02-1265	626	35	of	of	ADP
ajis02-1265	626	36	attributes	attribute	NOUN
ajis02-1265	626	37	of	of	ADP
ajis02-1265	626	38	strategic	strategic	ADJ
ajis02-1265	626	39	clarity	clarity	NOUN
ajis02-1265	626	40	and	and	CCONJ
ajis02-1265	626	41	alignment	alignment	NOUN
ajis02-1265	626	42	studies	study	NOUN
ajis02-1265	626	43	related	relate	VERB
ajis02-1265	626	44	to	to	ADP
ajis02-1265	626	45	both	both	DET
ajis02-1265	626	46	developed	develop	VERB
ajis02-1265	626	47	and	and	CCONJ
ajis02-1265	626	48	developing	develop	VERB
ajis02-1265	626	49	countries	country	NOUN
ajis02-1265	626	50	showed	show	VERB
ajis02-1265	626	51	the	the	DET
ajis02-1265	626	52	‘	'	PUNCT
ajis02-1265	626	53	alignment	alignment	NOUN
ajis02-1265	626	54	of	of	ADP
ajis02-1265	626	55	vision	vision	NOUN
ajis02-1265	626	56	with	with	ADP
ajis02-1265	626	57	strategic	strategic	ADJ
ajis02-1265	626	58	goals	goal	NOUN
ajis02-1265	626	59	’	'	PUNCT
ajis02-1265	626	60	as	as	ADP
ajis02-1265	626	61	a	a	DET
ajis02-1265	626	62	common	common	ADJ
ajis02-1265	626	63	factor	factor	NOUN
ajis02-1265	626	64	.	.	PUNCT
ajis02-1265	627	1	literature	literature	NOUN
ajis02-1265	627	2	on	on	ADP
ajis02-1265	627	3	developing	develop	VERB
ajis02-1265	627	4	countries	country	NOUN
ajis02-1265	627	5	did	do	AUX
ajis02-1265	627	6	not	not	PART
ajis02-1265	627	7	discuss	discuss	VERB
ajis02-1265	627	8	the	the	DET
ajis02-1265	627	9	other	other	ADJ
ajis02-1265	627	10	factors	factor	NOUN
ajis02-1265	627	11	as	as	SCONJ
ajis02-1265	627	12	presented	present	VERB
ajis02-1265	627	13	by	by	ADP
ajis02-1265	627	14	the	the	DET
ajis02-1265	627	15	literature	literature	NOUN
ajis02-1265	627	16	on	on	ADP
ajis02-1265	627	17	developed	develop	VERB
ajis02-1265	627	18	countries	country	NOUN
ajis02-1265	627	19	.	.	PUNCT
ajis02-1265	628	1	there	there	PRON
ajis02-1265	628	2	is	be	VERB
ajis02-1265	628	3	value	value	NOUN
ajis02-1265	628	4	in	in	ADP
ajis02-1265	628	5	investigating	investigate	VERB
ajis02-1265	628	6	and	and	CCONJ
ajis02-1265	628	7	clearly	clearly	ADV
ajis02-1265	628	8	articulating	articulating	ADJ
ajis02-1265	628	9	‘	'	PUNCT
ajis02-1265	628	10	how	how	SCONJ
ajis02-1265	628	11	can	can	AUX
ajis02-1265	628	12	bpm	bpm	NOUN
ajis02-1265	628	13	initiatives	initiative	NOUN
ajis02-1265	628	14	be	be	AUX
ajis02-1265	628	15	best	well	ADV
ajis02-1265	628	16	aligned	align	VERB
ajis02-1265	628	17	with	with	ADP
ajis02-1265	628	18	the	the	DET
ajis02-1265	628	19	strategic	strategic	ADJ
ajis02-1265	628	20	directions	direction	NOUN
ajis02-1265	628	21	especially	especially	ADV
ajis02-1265	628	22	in	in	ADP
ajis02-1265	628	23	public	public	ADJ
ajis02-1265	628	24	sector	sector	NOUN
ajis02-1265	628	25	settings	setting	NOUN
ajis02-1265	628	26	?	?	PUNCT
ajis02-1265	628	27	’	'	PUNCT
ajis02-1265	628	28	which	which	PRON
ajis02-1265	628	29	can	can	AUX
ajis02-1265	628	30	guide	guide	VERB
ajis02-1265	628	31	public	public	ADJ
ajis02-1265	628	32	sector	sector	NOUN
ajis02-1265	628	33	organisations	organisation	NOUN
ajis02-1265	628	34	to	to	PART
ajis02-1265	628	35	gain	gain	VERB
ajis02-1265	628	36	better	well	ADJ
ajis02-1265	628	37	strategic	strategic	ADJ
ajis02-1265	628	38	alignment	alignment	NOUN
ajis02-1265	628	39	of	of	ADP
ajis02-1265	628	40	their	their	PRON
ajis02-1265	628	41	bpm	bpm	NOUN
ajis02-1265	628	42	initiatives	initiative	NOUN
ajis02-1265	628	43	.	.	PUNCT
ajis02-1265	629	1	5.14	5.14	NUM
ajis02-1265	629	2	external	external	ADJ
ajis02-1265	629	3	environmental	environmental	ADJ
ajis02-1265	629	4	factors	factor	NOUN
ajis02-1265	629	5	external	external	ADJ
ajis02-1265	629	6	environmental	environmental	ADJ
ajis02-1265	629	7	factors	factor	NOUN
ajis02-1265	629	8	that	that	PRON
ajis02-1265	629	9	include	include	VERB
ajis02-1265	629	10	socio	socio	NOUN
ajis02-1265	629	11	-	-	PUNCT
ajis02-1265	629	12	economic	economic	ADJ
ajis02-1265	629	13	factors	factor	NOUN
ajis02-1265	629	14	(	(	PUNCT
ajis02-1265	629	15	national	national	ADJ
ajis02-1265	629	16	income	income	NOUN
ajis02-1265	629	17	,	,	PUNCT
ajis02-1265	629	18	political	political	ADJ
ajis02-1265	629	19	structure	structure	NOUN
ajis02-1265	629	20	,	,	PUNCT
ajis02-1265	629	21	literacy	literacy	NOUN
ajis02-1265	629	22	,	,	PUNCT
ajis02-1265	629	23	population	population	NOUN
ajis02-1265	629	24	characteristics	characteristic	NOUN
ajis02-1265	629	25	,	,	PUNCT
ajis02-1265	629	26	etc	etc	X
ajis02-1265	629	27	.	.	X
ajis02-1265	629	28	)	)	PUNCT
ajis02-1265	629	29	can	can	AUX
ajis02-1265	629	30	influence	influence	VERB
ajis02-1265	629	31	activities	activity	NOUN
ajis02-1265	629	32	of	of	ADP
ajis02-1265	629	33	a	a	DET
ajis02-1265	629	34	bpm	bpm	NOUN
ajis02-1265	629	35	enabled	enable	VERB
ajis02-1265	629	36	transformation	transformation	NOUN
ajis02-1265	629	37	.	.	PUNCT
ajis02-1265	630	1	kamal	kamal	PROPN
ajis02-1265	630	2	(	(	PUNCT
ajis02-1265	630	3	2006	2006	NUM
ajis02-1265	630	4	)	)	PUNCT
ajis02-1265	630	5	lists	list	VERB
ajis02-1265	630	6	a	a	DET
ajis02-1265	630	7	number	number	NOUN
ajis02-1265	630	8	of	of	ADP
ajis02-1265	630	9	sub	sub	NOUN
ajis02-1265	630	10	-	-	NOUN
ajis02-1265	630	11	factors	factor	NOUN
ajis02-1265	630	12	as	as	ADP
ajis02-1265	630	13	key	key	ADJ
ajis02-1265	630	14	influencing	influence	VERB
ajis02-1265	630	15	environmental	environmental	ADJ
ajis02-1265	630	16	factors	factor	NOUN
ajis02-1265	630	17	that	that	PRON
ajis02-1265	630	18	can	can	AUX
ajis02-1265	630	19	affect	affect	VERB
ajis02-1265	630	20	adoption	adoption	NOUN
ajis02-1265	630	21	of	of	ADP
ajis02-1265	630	22	innovations	innovation	NOUN
ajis02-1265	630	23	in	in	ADP
ajis02-1265	630	24	government	government	NOUN
ajis02-1265	630	25	organisations	organisation	NOUN
ajis02-1265	630	26	.	.	PUNCT
ajis02-1265	631	1	marvine	marvine	PROPN
ajis02-1265	631	2	et	et	PROPN
ajis02-1265	631	3	al	al	PROPN
ajis02-1265	631	4	.	.	PROPN
ajis02-1265	632	1	(	(	PUNCT
ajis02-1265	632	2	2012	2012	NUM
ajis02-1265	632	3	)	)	PUNCT
ajis02-1265	632	4	referred	refer	VERB
ajis02-1265	632	5	to	to	ADP
ajis02-1265	632	6	controls	control	NOUN
ajis02-1265	632	7	and	and	CCONJ
ajis02-1265	632	8	laws	law	NOUN
ajis02-1265	632	9	and	and	CCONJ
ajis02-1265	632	10	regulations	regulation	NOUN
ajis02-1265	632	11	as	as	ADP
ajis02-1265	632	12	such	such	ADJ
ajis02-1265	632	13	contributing	contribute	VERB
ajis02-1265	632	14	external	external	ADJ
ajis02-1265	632	15	environmental	environmental	ADJ
ajis02-1265	632	16	sub	sub	NOUN
ajis02-1265	632	17	-	-	NOUN
ajis02-1265	632	18	factors	factor	NOUN
ajis02-1265	632	19	.	.	PUNCT
ajis02-1265	633	1	sub	sub	NOUN
ajis02-1265	633	2	-	-	NOUN
ajis02-1265	633	3	factors	factor	NOUN
ajis02-1265	633	4	related	relate	VERB
ajis02-1265	633	5	to	to	ADP
ajis02-1265	633	6	external	external	ADJ
ajis02-1265	633	7	environmental	environmental	ADJ
ajis02-1265	633	8	factors	factor	NOUN
ajis02-1265	633	9	are	be	AUX
ajis02-1265	633	10	presented	present	VERB
ajis02-1265	633	11	in	in	ADP
ajis02-1265	633	12	table	table	NOUN
ajis02-1265	633	13	20	20	NUM
ajis02-1265	633	14	.	.	PUNCT
ajis02-1265	634	1	(	(	PUNCT
ajis02-1265	634	2	*	*	PUNCT
ajis02-1265	634	3	)	)	PUNCT
ajis02-1265	634	4	represents	represent	VERB
ajis02-1265	634	5	developing	develop	VERB
ajis02-1265	634	6	countries	country	NOUN
ajis02-1265	634	7	in	in	ADP
ajis02-1265	634	8	te	te	ADP
ajis02-1265	634	9	rg	rg	INTJ
ajis02-1265	635	1	ov	ov	INTJ
ajis02-1265	635	2	er	er	INTJ
ajis02-1265	635	3	nm	nm	ADV
ajis02-1265	635	4	en	en	ADP
ajis02-1265	635	5	ta	ta	X
ajis02-1265	635	6	l	l	NOUN
ajis02-1265	635	7	in	in	ADP
ajis02-1265	635	8	fl	fl	PROPN
ajis02-1265	635	9	ue	ue	PROPN
ajis02-1265	635	10	nc	nc	PROPN
ajis02-1265	635	11	e	e	PROPN
ajis02-1265	635	12	pr	pr	NOUN
ajis02-1265	635	13	ov	ov	PROPN
ajis02-1265	635	14	is	be	AUX
ajis02-1265	635	15	io	io	PROPN
ajis02-1265	635	16	n	n	PROPN
ajis02-1265	635	17	of	of	ADP
ajis02-1265	635	18	g	g	PROPN
ajis02-1265	635	19	ra	ra	PROPN
ajis02-1265	635	20	nt	not	PART
ajis02-1265	635	21	s	s	PROPN
ajis02-1265	636	1	t	t	PROPN
ajis02-1265	636	2	ra	ra	PROPN
ajis02-1265	636	3	ns	ns	NUM
ajis02-1265	636	4	fe	fe	X
ajis02-1265	636	5	rs	rs	PROPN
ajis02-1265	636	6	t	t	PROPN
ajis02-1265	636	7	ec	ec	PROPN
ajis02-1265	637	1	hn	hn	INTJ
ajis02-1265	637	2	ic	ic	PROPN
ajis02-1265	637	3	al	al	PROPN
ajis02-1265	637	4	a	a	PROPN
ajis02-1265	637	5	ss	ss	PROPN
ajis02-1265	637	6	is	be	AUX
ajis02-1265	637	7	ta	ta	PROPN
ajis02-1265	637	8	nc	nc	PROPN
ajis02-1265	637	9	e	e	PROPN
ajis02-1265	637	10	c	c	PROPN
ajis02-1265	637	11	on	on	ADP
ajis02-1265	637	12	tr	tr	VERB
ajis02-1265	637	13	ol	ol	PROPN
ajis02-1265	637	14	s	s	PART
ajis02-1265	637	15	la	la	PROPN
ajis02-1265	637	16	w	w	PROPN
ajis02-1265	637	17	s	s	PROPN
ajis02-1265	637	18	&	&	CCONJ
ajis02-1265	637	19	r	r	NOUN
ajis02-1265	637	20	eg	eg	PROPN
ajis02-1265	637	21	ul	ul	INTJ
ajis02-1265	637	22	at	at	ADP
ajis02-1265	637	23	io	io	PROPN
ajis02-1265	637	24	ns	ns	PROPN
ajis02-1265	637	25	*	*	PROPN
ajis02-1265	637	26	marvine	marvine	PROPN
ajis02-1265	637	27	et	et	PROPN
ajis02-1265	637	28	al	al	PROPN
ajis02-1265	637	29	.	.	PROPN
ajis02-1265	638	1	(	(	PUNCT
ajis02-1265	638	2	2012	2012	NUM
ajis02-1265	638	3	)	)	PUNCT
ajis02-1265	638	4	√	√	PROPN
ajis02-1265	639	1	√	√	PROPN
ajis02-1265	639	2	kamal	kamal	PROPN
ajis02-1265	639	3	(	(	PUNCT
ajis02-1265	639	4	2006	2006	NUM
ajis02-1265	639	5	)	)	PUNCT
ajis02-1265	639	6	√	√	NOUN
ajis02-1265	640	1	√	√	NUM
ajis02-1265	640	2	√	√	NUM
ajis02-1265	640	3	√	√	NUM
ajis02-1265	640	4	table	table	NOUN
ajis02-1265	640	5	20	20	NUM
ajis02-1265	640	6	:	:	PUNCT
ajis02-1265	640	7	summary	summary	NOUN
ajis02-1265	640	8	of	of	ADP
ajis02-1265	640	9	attributes	attribute	NOUN
ajis02-1265	640	10	underpinning	underpin	VERB
ajis02-1265	640	11	external	external	ADJ
ajis02-1265	640	12	environmental	environmental	ADJ
ajis02-1265	640	13	factors	factor	NOUN
ajis02-1265	640	14	as	as	SCONJ
ajis02-1265	640	15	highlighted	highlight	VERB
ajis02-1265	640	16	by	by	ADP
ajis02-1265	640	17	sadowsky	sadowsky	PROPN
ajis02-1265	640	18	(	(	PUNCT
ajis02-1265	640	19	1996	1996	NUM
ajis02-1265	640	20	)	)	PUNCT
ajis02-1265	640	21	,	,	PUNCT
ajis02-1265	640	22	the	the	DET
ajis02-1265	640	23	external	external	ADJ
ajis02-1265	640	24	environment	environment	NOUN
ajis02-1265	640	25	of	of	ADP
ajis02-1265	640	26	countries	country	NOUN
ajis02-1265	640	27	is	be	AUX
ajis02-1265	640	28	influenced	influence	VERB
ajis02-1265	640	29	by	by	ADP
ajis02-1265	640	30	many	many	ADJ
ajis02-1265	640	31	factors	factor	NOUN
ajis02-1265	640	32	that	that	PRON
ajis02-1265	640	33	warrant	warrant	VERB
ajis02-1265	640	34	careful	careful	ADJ
ajis02-1265	640	35	attention	attention	NOUN
ajis02-1265	640	36	.	.	PUNCT
ajis02-1265	641	1	as	as	SCONJ
ajis02-1265	641	2	presented	present	VERB
ajis02-1265	641	3	in	in	ADP
ajis02-1265	641	4	table	table	NOUN
ajis02-1265	641	5	20	20	NUM
ajis02-1265	641	6	,	,	PUNCT
ajis02-1265	641	7	current	current	ADJ
ajis02-1265	641	8	literature	literature	NOUN
ajis02-1265	641	9	evidenced	evidence	VERB
ajis02-1265	641	10	limited	limited	ADJ
ajis02-1265	641	11	attention	attention	NOUN
ajis02-1265	641	12	given	give	VERB
ajis02-1265	641	13	to	to	ADP
ajis02-1265	641	14	date	date	NOUN
ajis02-1265	641	15	to	to	PART
ajis02-1265	641	16	better	well	ADV
ajis02-1265	641	17	identify	identify	VERB
ajis02-1265	641	18	and	and	CCONJ
ajis02-1265	641	19	understand	understand	VERB
ajis02-1265	641	20	the	the	DET
ajis02-1265	641	21	influences	influence	NOUN
ajis02-1265	641	22	of	of	ADP
ajis02-1265	641	23	external	external	ADJ
ajis02-1265	641	24	environmental	environmental	ADJ
ajis02-1265	641	25	factors	factor	NOUN
ajis02-1265	641	26	on	on	ADP
ajis02-1265	641	27	bpm	bpm	NOUN
ajis02-1265	641	28	in	in	ADP
ajis02-1265	641	29	the	the	DET
ajis02-1265	641	30	public	public	ADJ
ajis02-1265	641	31	sector	sector	NOUN
ajis02-1265	641	32	(	(	PUNCT
ajis02-1265	641	33	in	in	ADP
ajis02-1265	641	34	both	both	PRON
ajis02-1265	641	35	developed	developed	ADJ
ajis02-1265	641	36	and	and	CCONJ
ajis02-1265	641	37	developing	develop	VERB
ajis02-1265	641	38	countries	country	NOUN
ajis02-1265	641	39	)	)	PUNCT
ajis02-1265	641	40	.	.	PUNCT
ajis02-1265	642	1	availability	availability	NOUN
ajis02-1265	642	2	and	and	CCONJ
ajis02-1265	642	3	access	access	NOUN
ajis02-1265	642	4	to	to	ADP
ajis02-1265	642	5	specialised	specialised	ADJ
ajis02-1265	642	6	knowledge	knowledge	NOUN
ajis02-1265	642	7	,	,	PUNCT
ajis02-1265	642	8	resources	resource	NOUN
ajis02-1265	642	9	(	(	PUNCT
ajis02-1265	642	10	human	human	NOUN
ajis02-1265	642	11	&	&	CCONJ
ajis02-1265	642	12	funds	fund	NOUN
ajis02-1265	642	13	)	)	PUNCT
ajis02-1265	642	14	,	,	PUNCT
ajis02-1265	642	15	political	political	ADJ
ajis02-1265	642	16	climate	climate	NOUN
ajis02-1265	642	17	and	and	CCONJ
ajis02-1265	642	18	administrative	administrative	ADJ
ajis02-1265	642	19	policies	policy	NOUN
ajis02-1265	642	20	,	,	PUNCT
ajis02-1265	642	21	and	and	CCONJ
ajis02-1265	642	22	socio	socio	NOUN
ajis02-1265	642	23	-	-	PUNCT
ajis02-1265	642	24	economic	economic	ADJ
ajis02-1265	642	25	/	/	SYM
ajis02-1265	642	26	socio	socio	NOUN
ajis02-1265	642	27	-	-	PUNCT
ajis02-1265	642	28	ethnic	ethnic	ADJ
ajis02-1265	642	29	compositions	composition	NOUN
ajis02-1265	642	30	can	can	AUX
ajis02-1265	642	31	significantly	significantly	ADV
ajis02-1265	642	32	alter	alter	VERB
ajis02-1265	642	33	bpm	bpm	NOUN
ajis02-1265	642	34	enabled	enable	VERB
ajis02-1265	642	35	transformation	transformation	NOUN
ajis02-1265	642	36	endeavours	endeavour	NOUN
ajis02-1265	642	37	,	,	PUNCT
ajis02-1265	642	38	especially	especially	ADV
ajis02-1265	642	39	in	in	ADP
ajis02-1265	642	40	a	a	DET
ajis02-1265	642	41	developing	develop	VERB
ajis02-1265	642	42	country	country	NOUN
ajis02-1265	642	43	(	(	PUNCT
ajis02-1265	642	44	chen	chen	PROPN
ajis02-1265	642	45	et	et	PROPN
ajis02-1265	642	46	al	al	PROPN
ajis02-1265	642	47	.	.	PROPN
ajis02-1265	642	48	,	,	PUNCT
ajis02-1265	642	49	2006	2006	NUM
ajis02-1265	642	50	)	)	PUNCT
ajis02-1265	642	51	.	.	PUNCT
ajis02-1265	643	1	the	the	DET
ajis02-1265	643	2	external	external	ADJ
ajis02-1265	643	3	environment	environment	NOUN
ajis02-1265	643	4	is	be	AUX
ajis02-1265	643	5	contextual	contextual	ADJ
ajis02-1265	643	6	,	,	PUNCT
ajis02-1265	643	7	complex	complex	ADJ
ajis02-1265	643	8	and	and	CCONJ
ajis02-1265	643	9	diverse	diverse	ADJ
ajis02-1265	643	10	,	,	PUNCT
ajis02-1265	643	11	and	and	CCONJ
ajis02-1265	643	12	influences	influence	VERB
ajis02-1265	643	13	all	all	DET
ajis02-1265	643	14	other	other	ADJ
ajis02-1265	643	15	factors	factor	NOUN
ajis02-1265	643	16	.	.	PUNCT
ajis02-1265	644	1	hence	hence	ADV
ajis02-1265	644	2	,	,	PUNCT
ajis02-1265	644	3	we	we	PRON
ajis02-1265	644	4	argue	argue	VERB
ajis02-1265	644	5	that	that	SCONJ
ajis02-1265	644	6	these	these	DET
ajis02-1265	644	7	factors	factor	NOUN
ajis02-1265	644	8	need	need	VERB
ajis02-1265	644	9	to	to	PART
ajis02-1265	644	10	be	be	AUX
ajis02-1265	644	11	further	far	ADV
ajis02-1265	644	12	analysed	analyse	VERB
ajis02-1265	644	13	;	;	PUNCT
ajis02-1265	644	14	and	and	CCONJ
ajis02-1265	644	15	propose	propose	VERB
ajis02-1265	644	16	that	that	SCONJ
ajis02-1265	644	17	future	future	ADJ
ajis02-1265	644	18	research	research	NOUN
ajis02-1265	644	19	investigate	investigate	VERB
ajis02-1265	644	20	in	in	ADP
ajis02-1265	644	21	more	more	ADJ
ajis02-1265	644	22	depth	depth	NOUN
ajis02-1265	644	23	;	;	PUNCT
ajis02-1265	644	24	‘	'	PUNCT
ajis02-1265	644	25	what	what	DET
ajis02-1265	644	26	contextual	contextual	ADJ
ajis02-1265	644	27	factors	factor	NOUN
ajis02-1265	644	28	from	from	ADP
ajis02-1265	644	29	the	the	DET
ajis02-1265	644	30	external	external	ADJ
ajis02-1265	644	31	environment	environment	NOUN
ajis02-1265	644	32	influence	influence	NOUN
ajis02-1265	644	33	bpm	bpm	NOUN
ajis02-1265	644	34	initiatives	initiative	NOUN
ajis02-1265	644	35	in	in	ADP
ajis02-1265	644	36	the	the	DET
ajis02-1265	644	37	public	public	ADJ
ajis02-1265	644	38	sector	sector	NOUN
ajis02-1265	644	39	?	?	PUNCT
ajis02-1265	644	40	’	'	PUNCT
ajis02-1265	644	41	,	,	PUNCT
ajis02-1265	644	42	and	and	CCONJ
ajis02-1265	644	43	also	also	ADV
ajis02-1265	644	44	study	study	VERB
ajis02-1265	644	45	more	more	ADV
ajis02-1265	644	46	carefully	carefully	ADV
ajis02-1265	644	47	‘	'	PUNCT
ajis02-1265	644	48	how	how	SCONJ
ajis02-1265	644	49	australasian	australasian	ADJ
ajis02-1265	644	50	journal	journal	NOUN
ajis02-1265	644	51	of	of	ADP
ajis02-1265	644	52	information	information	NOUN
ajis02-1265	644	53	systems	system	NOUN
ajis02-1265	644	54	syed	sye	VERB
ajis02-1265	644	55	,	,	PUNCT
ajis02-1265	644	56	bandara	bandara	PROPN
ajis02-1265	644	57	,	,	PUNCT
ajis02-1265	644	58	french	french	PROPN
ajis02-1265	644	59	&	&	CCONJ
ajis02-1265	644	60	stewart	stewart	PROPN
ajis02-1265	644	61	2018	2018	NUM
ajis02-1265	644	62	,	,	PUNCT
ajis02-1265	644	63	vol	vol	NOUN
ajis02-1265	644	64	22	22	NUM
ajis02-1265	644	65	,	,	PUNCT
ajis02-1265	644	66	research	research	NOUN
ajis02-1265	644	67	article	article	NOUN
ajis02-1265	644	68	csf	csf	ADJ
ajis02-1265	644	69	of	of	ADP
ajis02-1265	644	70	bpm	bpm	NOUN
ajis02-1265	644	71	in	in	ADP
ajis02-1265	644	72	public	public	ADJ
ajis02-1265	644	73	sector	sector	NOUN
ajis02-1265	644	74	30	30	NUM
ajis02-1265	644	75	can	can	AUX
ajis02-1265	644	76	these	these	DET
ajis02-1265	644	77	external	external	ADJ
ajis02-1265	644	78	environmental	environmental	ADJ
ajis02-1265	644	79	contextual	contextual	ADJ
ajis02-1265	644	80	factors	factor	NOUN
ajis02-1265	644	81	influence	influence	VERB
ajis02-1265	644	82	other	other	ADJ
ajis02-1265	644	83	critical	critical	ADJ
ajis02-1265	644	84	success	success	NOUN
ajis02-1265	644	85	factors	factor	NOUN
ajis02-1265	644	86	within	within	ADP
ajis02-1265	644	87	public	public	ADJ
ajis02-1265	644	88	sector	sector	NOUN
ajis02-1265	644	89	bpm	bpm	NOUN
ajis02-1265	644	90	initiatives	initiative	NOUN
ajis02-1265	644	91	?	?	PUNCT
ajis02-1265	644	92	’	'	PUNCT
ajis02-1265	644	93	6	6	NUM
ajis02-1265	644	94	summary	summary	NOUN
ajis02-1265	644	95	discussion	discussion	NOUN
ajis02-1265	644	96	the	the	DET
ajis02-1265	644	97	goal	goal	NOUN
ajis02-1265	644	98	of	of	ADP
ajis02-1265	644	99	this	this	DET
ajis02-1265	644	100	systematic	systematic	ADJ
ajis02-1265	644	101	literature	literature	NOUN
ajis02-1265	644	102	review	review	NOUN
ajis02-1265	644	103	was	be	AUX
ajis02-1265	644	104	to	to	PART
ajis02-1265	644	105	collate	collate	VERB
ajis02-1265	644	106	and	and	CCONJ
ajis02-1265	644	107	analyse	analyse	VERB
ajis02-1265	644	108	csfs	csfs	NOUN
ajis02-1265	644	109	of	of	ADP
ajis02-1265	644	110	bpm	bpm	NOUN
ajis02-1265	644	111	efforts	effort	NOUN
ajis02-1265	644	112	as	as	SCONJ
ajis02-1265	644	113	discussed	discuss	VERB
ajis02-1265	644	114	in	in	ADP
ajis02-1265	644	115	public	public	ADJ
ajis02-1265	644	116	sector	sector	NOUN
ajis02-1265	644	117	settings	setting	NOUN
ajis02-1265	644	118	,	,	PUNCT
ajis02-1265	644	119	post	post	VERB
ajis02-1265	644	120	the	the	DET
ajis02-1265	644	121	last	last	ADJ
ajis02-1265	644	122	such	such	ADJ
ajis02-1265	644	123	synthesis	synthesis	NOUN
ajis02-1265	644	124	which	which	PRON
ajis02-1265	644	125	was	be	AUX
ajis02-1265	644	126	reported	report	VERB
ajis02-1265	644	127	by	by	ADP
ajis02-1265	644	128	mcadam	mcadam	PROPN
ajis02-1265	644	129	et	et	PROPN
ajis02-1265	644	130	al	al	PROPN
ajis02-1265	644	131	.	.	PROPN
ajis02-1265	645	1	in	in	ADP
ajis02-1265	645	2	1999	1999	NUM
ajis02-1265	645	3	.	.	PUNCT
ajis02-1265	646	1	public	public	ADJ
ajis02-1265	646	2	sector	sector	NOUN
ajis02-1265	646	3	bpm	bpm	NOUN
ajis02-1265	646	4	csfs	csfs	PROPN
ajis02-1265	646	5	as	as	SCONJ
ajis02-1265	646	6	presented	present	VERB
ajis02-1265	646	7	in	in	ADP
ajis02-1265	646	8	papers	paper	NOUN
ajis02-1265	646	9	post	post	NOUN
ajis02-1265	646	10	1999	1999	NUM
ajis02-1265	646	11	were	be	AUX
ajis02-1265	646	12	collated	collate	VERB
ajis02-1265	646	13	,	,	PUNCT
ajis02-1265	646	14	analysed	analyse	VERB
ajis02-1265	646	15	,	,	PUNCT
ajis02-1265	646	16	clearly	clearly	ADV
ajis02-1265	646	17	defined	define	VERB
ajis02-1265	646	18	(	(	PUNCT
ajis02-1265	646	19	see	see	VERB
ajis02-1265	646	20	table	table	NOUN
ajis02-1265	646	21	6	6	NUM
ajis02-1265	646	22	)	)	PUNCT
ajis02-1265	646	23	and	and	CCONJ
ajis02-1265	646	24	reported	report	VERB
ajis02-1265	646	25	herein	herein	NOUN
ajis02-1265	646	26	with	with	ADP
ajis02-1265	646	27	special	special	ADJ
ajis02-1265	646	28	attention	attention	NOUN
ajis02-1265	646	29	to	to	PART
ajis02-1265	646	30	elicit	elicit	VERB
ajis02-1265	646	31	any	any	DET
ajis02-1265	646	32	mentioned	mention	VERB
ajis02-1265	646	33	sub	sub	NOUN
ajis02-1265	646	34	-	-	NOUN
ajis02-1265	646	35	factors	factor	NOUN
ajis02-1265	646	36	(	(	PUNCT
ajis02-1265	646	37	see	see	VERB
ajis02-1265	646	38	tables	table	NOUN
ajis02-1265	646	39	720	720	NUM
ajis02-1265	646	40	)	)	PUNCT
ajis02-1265	646	41	to	to	PART
ajis02-1265	646	42	better	well	ADV
ajis02-1265	646	43	understand	understand	VERB
ajis02-1265	646	44	each	each	DET
ajis02-1265	646	45	csf	csf	NOUN
ajis02-1265	646	46	.	.	PUNCT
ajis02-1265	647	1	given	give	VERB
ajis02-1265	647	2	the	the	DET
ajis02-1265	647	3	differences	difference	NOUN
ajis02-1265	647	4	between	between	ADP
ajis02-1265	647	5	developing	develop	VERB
ajis02-1265	647	6	and	and	CCONJ
ajis02-1265	647	7	developed	developed	ADJ
ajis02-1265	647	8	contexts	contexts	NOUN
ajis02-1265	647	9	(	(	PUNCT
ajis02-1265	647	10	as	as	SCONJ
ajis02-1265	647	11	discussed	discuss	VERB
ajis02-1265	647	12	above	above	ADV
ajis02-1265	647	13	)	)	PUNCT
ajis02-1265	647	14	,	,	PUNCT
ajis02-1265	647	15	attention	attention	NOUN
ajis02-1265	647	16	was	be	AUX
ajis02-1265	647	17	given	give	VERB
ajis02-1265	647	18	in	in	ADP
ajis02-1265	647	19	the	the	DET
ajis02-1265	647	20	analysis	analysis	NOUN
ajis02-1265	647	21	towards	towards	ADP
ajis02-1265	647	22	identifying	identify	VERB
ajis02-1265	647	23	any	any	DET
ajis02-1265	647	24	observable	observable	ADJ
ajis02-1265	647	25	differences	difference	NOUN
ajis02-1265	647	26	between	between	ADP
ajis02-1265	647	27	the	the	DET
ajis02-1265	647	28	csfs	csfs	NOUN
ajis02-1265	647	29	reported	report	VERB
ajis02-1265	647	30	within	within	ADP
ajis02-1265	647	31	the	the	DET
ajis02-1265	647	32	developed	developed	ADJ
ajis02-1265	647	33	and	and	CCONJ
ajis02-1265	647	34	developing	develop	VERB
ajis02-1265	647	35	contexts	context	NOUN
ajis02-1265	647	36	.	.	PUNCT
ajis02-1265	648	1	the	the	DET
ajis02-1265	648	2	overall	overall	ADJ
ajis02-1265	648	3	analysis	analysis	NOUN
ajis02-1265	648	4	used	use	VERB
ajis02-1265	648	5	a	a	DET
ajis02-1265	648	6	rigorous	rigorous	ADJ
ajis02-1265	648	7	qualitative	qualitative	ADJ
ajis02-1265	648	8	data	datum	NOUN
ajis02-1265	648	9	analysis	analysis	NOUN
ajis02-1265	648	10	procedure	procedure	NOUN
ajis02-1265	648	11	following	follow	VERB
ajis02-1265	648	12	bandara	bandara	PROPN
ajis02-1265	648	13	et	et	PROPN
ajis02-1265	648	14	al	al	PROPN
ajis02-1265	648	15	.	.	PROPN
ajis02-1265	649	1	(	(	PUNCT
ajis02-1265	649	2	2015	2015	NUM
ajis02-1265	649	3	)	)	PUNCT
ajis02-1265	649	4	.	.	PUNCT
ajis02-1265	650	1	the	the	DET
ajis02-1265	650	2	mcadam	mcadam	PROPN
ajis02-1265	650	3	and	and	CCONJ
ajis02-1265	650	4	donaghy	donaghy	PROPN
ajis02-1265	650	5	(	(	PUNCT
ajis02-1265	650	6	1999	1999	NUM
ajis02-1265	650	7	)	)	PUNCT
ajis02-1265	650	8	framework	framework	NOUN
ajis02-1265	650	9	was	be	AUX
ajis02-1265	650	10	used	use	VERB
ajis02-1265	650	11	as	as	ADP
ajis02-1265	650	12	the	the	DET
ajis02-1265	650	13	a	a	ADV
ajis02-1265	650	14	-	-	PUNCT
ajis02-1265	650	15	priori	priori	ADJ
ajis02-1265	650	16	model	model	NOUN
ajis02-1265	650	17	for	for	ADP
ajis02-1265	650	18	public	public	ADJ
ajis02-1265	650	19	sector	sector	NOUN
ajis02-1265	650	20	bpm	bpm	NOUN
ajis02-1265	650	21	csfs	csfs	NOUN
ajis02-1265	650	22	.	.	PUNCT
ajis02-1265	651	1	the	the	DET
ajis02-1265	651	2	analysis	analysis	NOUN
ajis02-1265	651	3	of	of	ADP
ajis02-1265	651	4	31	31	NUM
ajis02-1265	651	5	relevant	relevant	ADJ
ajis02-1265	651	6	papers	paper	NOUN
ajis02-1265	651	7	,	,	PUNCT
ajis02-1265	651	8	all	all	DET
ajis02-1265	651	9	derived	derive	VERB
ajis02-1265	651	10	post	post	NOUN
ajis02-1265	651	11	mcadam	mcadam	PROPN
ajis02-1265	651	12	and	and	CCONJ
ajis02-1265	651	13	donaghy	donaghy	PROPN
ajis02-1265	651	14	(	(	PUNCT
ajis02-1265	651	15	1999	1999	NUM
ajis02-1265	651	16	)	)	PUNCT
ajis02-1265	651	17	resulted	result	VERB
ajis02-1265	651	18	in	in	ADP
ajis02-1265	651	19	the	the	DET
ajis02-1265	651	20	following	following	NOUN
ajis02-1265	651	21	:	:	PUNCT
ajis02-1265	651	22	1	1	X
ajis02-1265	651	23	.	.	X
ajis02-1265	651	24	confirmation	confirmation	NOUN
ajis02-1265	651	25	of	of	ADP
ajis02-1265	651	26	all	all	DET
ajis02-1265	651	27	the	the	DET
ajis02-1265	651	28	mcadam	mcadam	PROPN
ajis02-1265	651	29	and	and	CCONJ
ajis02-1265	651	30	donaghy	donaghy	PROPN
ajis02-1265	651	31	(	(	PUNCT
ajis02-1265	651	32	1999	1999	NUM
ajis02-1265	651	33	)	)	PUNCT
ajis02-1265	651	34	factors	factor	NOUN
ajis02-1265	651	35	(	(	PUNCT
ajis02-1265	651	36	see	see	VERB
ajis02-1265	651	37	table	table	NOUN
ajis02-1265	651	38	6	6	NUM
ajis02-1265	651	39	)	)	PUNCT
ajis02-1265	651	40	.	.	PUNCT
ajis02-1265	652	1	2	2	X
ajis02-1265	652	2	.	.	X
ajis02-1265	652	3	identification	identification	NOUN
ajis02-1265	652	4	of	of	ADP
ajis02-1265	652	5	seven	seven	NUM
ajis02-1265	652	6	new	new	ADJ
ajis02-1265	652	7	factors	factor	NOUN
ajis02-1265	652	8	(	(	PUNCT
ajis02-1265	652	9	see	see	VERB
ajis02-1265	652	10	table	table	NOUN
ajis02-1265	652	11	6	6	NUM
ajis02-1265	652	12	)	)	PUNCT
ajis02-1265	652	13	resulting	result	VERB
ajis02-1265	652	14	in	in	ADP
ajis02-1265	652	15	14	14	NUM
ajis02-1265	652	16	csfs	csfs	NOUN
ajis02-1265	652	17	observed	observe	VERB
ajis02-1265	652	18	to	to	PART
ajis02-1265	652	19	be	be	AUX
ajis02-1265	652	20	relevant	relevant	ADJ
ajis02-1265	652	21	to	to	ADP
ajis02-1265	652	22	bpm	bpm	NOUN
ajis02-1265	652	23	in	in	ADP
ajis02-1265	652	24	public	public	ADJ
ajis02-1265	652	25	sector	sector	NOUN
ajis02-1265	652	26	organisations	organisation	NOUN
ajis02-1265	652	27	.	.	PUNCT
ajis02-1265	653	1	top	top	ADJ
ajis02-1265	653	2	management	management	NOUN
ajis02-1265	653	3	support	support	NOUN
ajis02-1265	653	4	,	,	PUNCT
ajis02-1265	653	5	communication	communication	NOUN
ajis02-1265	653	6	,	,	PUNCT
ajis02-1265	653	7	alleviation	alleviation	NOUN
ajis02-1265	653	8	of	of	ADP
ajis02-1265	653	9	downsizing	downsize	VERB
ajis02-1265	653	10	fears	fear	NOUN
ajis02-1265	653	11	(	(	PUNCT
ajis02-1265	653	12	resistance	resistance	NOUN
ajis02-1265	653	13	to	to	PART
ajis02-1265	653	14	change	change	VERB
ajis02-1265	653	15	)	)	PUNCT
ajis02-1265	653	16	,	,	PUNCT
ajis02-1265	653	17	ict	ict	NOUN
ajis02-1265	653	18	awareness	awareness	NOUN
ajis02-1265	653	19	,	,	PUNCT
ajis02-1265	653	20	empowerment	empowerment	NOUN
ajis02-1265	653	21	,	,	PUNCT
ajis02-1265	653	22	and	and	CCONJ
ajis02-1265	653	23	enlisting	enlist	VERB
ajis02-1265	653	24	customer	customer	NOUN
ajis02-1265	653	25	&	&	CCONJ
ajis02-1265	653	26	stakeholder	stakeholder	PROPN
ajis02-1265	653	27	support	support	NOUN
ajis02-1265	653	28	were	be	AUX
ajis02-1265	653	29	amongst	amongst	ADP
ajis02-1265	653	30	the	the	DET
ajis02-1265	653	31	widely	widely	ADV
ajis02-1265	653	32	discussed	discuss	VERB
ajis02-1265	653	33	factors	factor	NOUN
ajis02-1265	653	34	by	by	ADP
ajis02-1265	653	35	the	the	DET
ajis02-1265	653	36	researchers	researcher	NOUN
ajis02-1265	653	37	;	;	PUNCT
ajis02-1265	653	38	it	it	PRON
ajis02-1265	653	39	-	-	PUNCT
ajis02-1265	653	40	bpm	bpm	NOUN
ajis02-1265	653	41	governance	governance	NOUN
ajis02-1265	653	42	and	and	CCONJ
ajis02-1265	653	43	culture	culture	NOUN
ajis02-1265	653	44	were	be	AUX
ajis02-1265	653	45	the	the	DET
ajis02-1265	653	46	least	least	ADJ
ajis02-1265	653	47	discussed	discuss	VERB
ajis02-1265	653	48	critical	critical	ADJ
ajis02-1265	653	49	success	success	NOUN
ajis02-1265	653	50	factors	factor	NOUN
ajis02-1265	653	51	in	in	ADP
ajis02-1265	653	52	the	the	DET
ajis02-1265	653	53	body	body	NOUN
ajis02-1265	653	54	of	of	ADP
ajis02-1265	653	55	the	the	DET
ajis02-1265	653	56	literature	literature	NOUN
ajis02-1265	653	57	.	.	PUNCT
ajis02-1265	654	1	3	3	X
ajis02-1265	654	2	.	.	X
ajis02-1265	654	3	capturing	capturing	NOUN
ajis02-1265	654	4	of	of	ADP
ajis02-1265	654	5	sub	sub	NOUN
ajis02-1265	654	6	-	-	NOUN
ajis02-1265	654	7	factors	factor	NOUN
ajis02-1265	654	8	pertaining	pertain	VERB
ajis02-1265	654	9	to	to	ADP
ajis02-1265	654	10	each	each	DET
ajis02-1265	654	11	factor	factor	NOUN
ajis02-1265	654	12	(	(	PUNCT
ajis02-1265	654	13	with	with	ADP
ajis02-1265	654	14	supporting	support	VERB
ajis02-1265	654	15	literature	literature	NOUN
ajis02-1265	654	16	evidence	evidence	NOUN
ajis02-1265	654	17	see	see	VERB
ajis02-1265	654	18	table	table	NOUN
ajis02-1265	654	19	7	7	NUM
ajis02-1265	654	20	to	to	PART
ajis02-1265	654	21	20	20	NUM
ajis02-1265	654	22	)	)	PUNCT
ajis02-1265	654	23	,	,	PUNCT
ajis02-1265	654	24	and	and	CCONJ
ajis02-1265	654	25	providing	provide	VERB
ajis02-1265	654	26	further	further	ADJ
ajis02-1265	654	27	insights	insight	NOUN
ajis02-1265	654	28	to	to	ADP
ajis02-1265	654	29	the	the	DET
ajis02-1265	654	30	csfs	csfs	NOUN
ajis02-1265	654	31	and	and	CCONJ
ajis02-1265	654	32	contributing	contribute	VERB
ajis02-1265	654	33	towards	towards	ADP
ajis02-1265	654	34	how	how	SCONJ
ajis02-1265	654	35	to	to	PART
ajis02-1265	654	36	action	action	VERB
ajis02-1265	654	37	them	they	PRON
ajis02-1265	654	38	(	(	PUNCT
ajis02-1265	654	39	for	for	ADP
ajis02-1265	654	40	practice	practice	NOUN
ajis02-1265	654	41	)	)	PUNCT
ajis02-1265	654	42	and/or	and/or	CCONJ
ajis02-1265	654	43	how	how	SCONJ
ajis02-1265	654	44	to	to	PART
ajis02-1265	654	45	operationalise	operationalise	VERB
ajis02-1265	654	46	them	they	PRON
ajis02-1265	654	47	(	(	PUNCT
ajis02-1265	654	48	for	for	ADP
ajis02-1265	654	49	future	future	ADJ
ajis02-1265	654	50	research	research	NOUN
ajis02-1265	654	51	)	)	PUNCT
ajis02-1265	654	52	.	.	PUNCT
ajis02-1265	655	1	4	4	X
ajis02-1265	655	2	.	.	X
ajis02-1265	655	3	deriving	derive	VERB
ajis02-1265	655	4	from	from	ADP
ajis02-1265	655	5	the	the	DET
ajis02-1265	655	6	results	result	NOUN
ajis02-1265	655	7	a	a	DET
ajis02-1265	655	8	series	series	NOUN
ajis02-1265	655	9	of	of	ADP
ajis02-1265	655	10	prospective	prospective	ADJ
ajis02-1265	655	11	research	research	NOUN
ajis02-1265	655	12	questions	question	NOUN
ajis02-1265	655	13	based	base	VERB
ajis02-1265	655	14	on	on	ADP
ajis02-1265	655	15	gaps	gap	NOUN
ajis02-1265	655	16	and	and	CCONJ
ajis02-1265	655	17	opportunities	opportunity	NOUN
ajis02-1265	655	18	observed	observe	VERB
ajis02-1265	655	19	from	from	ADP
ajis02-1265	655	20	this	this	DET
ajis02-1265	655	21	analysis	analysis	NOUN
ajis02-1265	655	22	that	that	PRON
ajis02-1265	655	23	could	could	AUX
ajis02-1265	655	24	shape	shape	VERB
ajis02-1265	655	25	the	the	DET
ajis02-1265	655	26	future	future	ADJ
ajis02-1265	655	27	research	research	NOUN
ajis02-1265	655	28	around	around	ADP
ajis02-1265	655	29	bpm	bpm	NOUN
ajis02-1265	655	30	in	in	ADP
ajis02-1265	655	31	public	public	ADJ
ajis02-1265	655	32	sector	sector	NOUN
ajis02-1265	655	33	(	(	PUNCT
ajis02-1265	655	34	see	see	VERB
ajis02-1265	655	35	table	table	NOUN
ajis02-1265	655	36	21	21	NUM
ajis02-1265	655	37	)	)	PUNCT
ajis02-1265	655	38	all	all	DET
ajis02-1265	655	39	identified	identify	VERB
ajis02-1265	655	40	csfs	csfs	NOUN
ajis02-1265	655	41	(	(	PUNCT
ajis02-1265	655	42	14	14	NUM
ajis02-1265	655	43	of	of	ADP
ajis02-1265	655	44	them	they	PRON
ajis02-1265	655	45	)	)	PUNCT
ajis02-1265	655	46	are	be	AUX
ajis02-1265	655	47	common	common	ADJ
ajis02-1265	655	48	to	to	ADP
ajis02-1265	655	49	both	both	CCONJ
ajis02-1265	655	50	developing	develop	VERB
ajis02-1265	655	51	and	and	CCONJ
ajis02-1265	655	52	developed	developed	ADJ
ajis02-1265	655	53	countries	country	NOUN
ajis02-1265	655	54	.	.	PUNCT
ajis02-1265	656	1	we	we	PRON
ajis02-1265	656	2	did	do	AUX
ajis02-1265	656	3	not	not	PART
ajis02-1265	656	4	discover	discover	VERB
ajis02-1265	656	5	any	any	DET
ajis02-1265	656	6	distinctly	distinctly	ADV
ajis02-1265	656	7	different	different	ADJ
ajis02-1265	656	8	csfs	csfs	NOUN
ajis02-1265	656	9	for	for	ADP
ajis02-1265	656	10	the	the	DET
ajis02-1265	656	11	developing	develop	VERB
ajis02-1265	656	12	countries	country	NOUN
ajis02-1265	656	13	.	.	PUNCT
ajis02-1265	657	1	this	this	PRON
ajis02-1265	657	2	could	could	AUX
ajis02-1265	657	3	be	be	AUX
ajis02-1265	657	4	attributed	attribute	VERB
ajis02-1265	657	5	to	to	ADP
ajis02-1265	657	6	a	a	DET
ajis02-1265	657	7	number	number	NOUN
ajis02-1265	657	8	of	of	ADP
ajis02-1265	657	9	reasons	reason	NOUN
ajis02-1265	657	10	,	,	PUNCT
ajis02-1265	657	11	such	such	ADJ
ajis02-1265	657	12	as	as	ADP
ajis02-1265	657	13	:	:	PUNCT
ajis02-1265	657	14	•	•	NUM
ajis02-1265	657	15	the	the	DET
ajis02-1265	657	16	limited	limited	ADJ
ajis02-1265	657	17	number	number	NOUN
ajis02-1265	657	18	of	of	ADP
ajis02-1265	657	19	papers	paper	NOUN
ajis02-1265	657	20	(	(	PUNCT
ajis02-1265	657	21	8)	8)	NUM
ajis02-1265	657	22	representing	represent	VERB
ajis02-1265	657	23	the	the	DET
ajis02-1265	657	24	developing	develop	VERB
ajis02-1265	657	25	country	country	NOUN
ajis02-1265	657	26	context	context	NOUN
ajis02-1265	657	27	in	in	ADP
ajis02-1265	657	28	the	the	DET
ajis02-1265	657	29	pool	pool	NOUN
ajis02-1265	657	30	of	of	ADP
ajis02-1265	657	31	papers	paper	NOUN
ajis02-1265	657	32	found	find	VERB
ajis02-1265	657	33	.	.	PUNCT
ajis02-1265	658	1	•	•	NUM
ajis02-1265	658	2	limited	limit	VERB
ajis02-1265	658	3	attention	attention	NOUN
ajis02-1265	658	4	given	give	VERB
ajis02-1265	658	5	to	to	PART
ajis02-1265	658	6	research	research	VERB
ajis02-1265	658	7	specifically	specifically	ADV
ajis02-1265	658	8	within	within	ADP
ajis02-1265	658	9	the	the	DET
ajis02-1265	658	10	developing	develop	VERB
ajis02-1265	658	11	context	context	NOUN
ajis02-1265	658	12	(	(	PUNCT
ajis02-1265	658	13	kennedy	kennedy	PROPN
ajis02-1265	658	14	et	et	PROPN
ajis02-1265	658	15	al	al	PROPN
ajis02-1265	658	16	.	.	PROPN
ajis02-1265	658	17	,	,	PUNCT
ajis02-1265	658	18	2012	2012	NUM
ajis02-1265	658	19	;	;	PUNCT
ajis02-1265	658	20	walsham	walsham	PROPN
ajis02-1265	658	21	et	et	PROPN
ajis02-1265	658	22	al	al	PROPN
ajis02-1265	658	23	.	.	PROPN
ajis02-1265	658	24	,	,	PUNCT
ajis02-1265	658	25	2007	2007	NUM
ajis02-1265	658	26	)	)	PUNCT
ajis02-1265	658	27	.	.	PUNCT
ajis02-1265	659	1	this	this	PRON
ajis02-1265	659	2	could	could	AUX
ajis02-1265	659	3	be	be	AUX
ajis02-1265	659	4	due	due	ADJ
ajis02-1265	659	5	to	to	ADP
ajis02-1265	659	6	the	the	DET
ajis02-1265	659	7	resource	resource	NOUN
ajis02-1265	659	8	and	and	CCONJ
ajis02-1265	659	9	skill	skill	NOUN
ajis02-1265	659	10	constraints	constraint	NOUN
ajis02-1265	659	11	in	in	ADP
ajis02-1265	659	12	these	these	DET
ajis02-1265	659	13	countries	country	NOUN
ajis02-1265	659	14	to	to	PART
ajis02-1265	659	15	do	do	VERB
ajis02-1265	659	16	effective	effective	ADJ
ajis02-1265	659	17	research	research	NOUN
ajis02-1265	659	18	in	in	ADP
ajis02-1265	659	19	these	these	DET
ajis02-1265	659	20	specific	specific	ADJ
ajis02-1265	659	21	contexts	contexts	NOUN
ajis02-1265	659	22	,	,	PUNCT
ajis02-1265	659	23	which	which	PRON
ajis02-1265	659	24	could	could	AUX
ajis02-1265	659	25	also	also	ADV
ajis02-1265	659	26	explain	explain	VERB
ajis02-1265	659	27	the	the	DET
ajis02-1265	659	28	very	very	ADV
ajis02-1265	659	29	limited	limited	ADJ
ajis02-1265	659	30	number	number	NOUN
ajis02-1265	659	31	of	of	ADP
ajis02-1265	659	32	papers	paper	NOUN
ajis02-1265	659	33	of	of	ADP
ajis02-1265	659	34	the	the	DET
ajis02-1265	659	35	developing	develop	VERB
ajis02-1265	659	36	country	country	NOUN
ajis02-1265	659	37	context	context	NOUN
ajis02-1265	659	38	found	find	VERB
ajis02-1265	659	39	in	in	ADP
ajis02-1265	659	40	high	high	ADJ
ajis02-1265	659	41	quality	quality	NOUN
ajis02-1265	659	42	research	research	NOUN
ajis02-1265	659	43	outlets	outlet	NOUN
ajis02-1265	659	44	.	.	PUNCT
ajis02-1265	660	1	•	•	NUM
ajis02-1265	660	2	the	the	DET
ajis02-1265	660	3	limited	limited	ADJ
ajis02-1265	660	4	research	research	NOUN
ajis02-1265	660	5	activities	activity	NOUN
ajis02-1265	660	6	and	and	CCONJ
ajis02-1265	660	7	practice	practice	NOUN
ajis02-1265	660	8	happening	happen	VERB
ajis02-1265	660	9	in	in	ADP
ajis02-1265	660	10	the	the	DET
ajis02-1265	660	11	developing	develop	VERB
ajis02-1265	660	12	country	country	NOUN
ajis02-1265	660	13	context	context	NOUN
ajis02-1265	660	14	to	to	PART
ajis02-1265	660	15	try	try	VERB
ajis02-1265	660	16	to	to	PART
ajis02-1265	660	17	‘	'	PUNCT
ajis02-1265	660	18	learn	learn	VERB
ajis02-1265	660	19	’	'	PUNCT
ajis02-1265	660	20	and	and	CCONJ
ajis02-1265	660	21	mimic	mimic	VERB
ajis02-1265	660	22	from	from	ADP
ajis02-1265	660	23	the	the	DET
ajis02-1265	660	24	strategies	strategy	NOUN
ajis02-1265	660	25	adopted	adopt	VERB
ajis02-1265	660	26	by	by	ADP
ajis02-1265	660	27	the	the	DET
ajis02-1265	660	28	developed	develop	VERB
ajis02-1265	660	29	countries	country	NOUN
ajis02-1265	660	30	with	with	ADP
ajis02-1265	660	31	little	little	ADJ
ajis02-1265	660	32	attention	attention	NOUN
ajis02-1265	660	33	given	give	VERB
ajis02-1265	660	34	to	to	PART
ajis02-1265	660	35	better	well	ADV
ajis02-1265	660	36	contextualise	contextualise	VERB
ajis02-1265	660	37	these	these	PRON
ajis02-1265	660	38	to	to	ADP
ajis02-1265	660	39	the	the	DET
ajis02-1265	660	40	specific	specific	ADJ
ajis02-1265	660	41	australasian	australasian	ADJ
ajis02-1265	660	42	journal	journal	NOUN
ajis02-1265	660	43	of	of	ADP
ajis02-1265	660	44	information	information	NOUN
ajis02-1265	660	45	systems	system	NOUN
ajis02-1265	660	46	syed	sye	VERB
ajis02-1265	660	47	,	,	PUNCT
ajis02-1265	660	48	bandara	bandara	PROPN
ajis02-1265	660	49	,	,	PUNCT
ajis02-1265	660	50	french	french	PROPN
ajis02-1265	660	51	&	&	CCONJ
ajis02-1265	660	52	stewart	stewart	PROPN
ajis02-1265	660	53	2018	2018	NUM
ajis02-1265	660	54	,	,	PUNCT
ajis02-1265	660	55	vol	vol	NOUN
ajis02-1265	660	56	22	22	NUM
ajis02-1265	660	57	,	,	PUNCT
ajis02-1265	660	58	research	research	NOUN
ajis02-1265	660	59	article	article	NOUN
ajis02-1265	660	60	csf	csf	ADJ
ajis02-1265	660	61	of	of	ADP
ajis02-1265	660	62	bpm	bpm	NOUN
ajis02-1265	660	63	in	in	ADP
ajis02-1265	660	64	public	public	ADJ
ajis02-1265	660	65	sector	sector	NOUN
ajis02-1265	660	66	31	31	NUM
ajis02-1265	660	67	developing	develop	VERB
ajis02-1265	660	68	country	country	NOUN
ajis02-1265	660	69	context	context	NOUN
ajis02-1265	660	70	.	.	PUNCT
ajis02-1265	661	1	we	we	PRON
ajis02-1265	661	2	believe	believe	VERB
ajis02-1265	661	3	this	this	PRON
ajis02-1265	661	4	can	can	AUX
ajis02-1265	661	5	further	far	ADV
ajis02-1265	661	6	explain	explain	VERB
ajis02-1265	661	7	why	why	SCONJ
ajis02-1265	661	8	the	the	DET
ajis02-1265	661	9	current	current	ADJ
ajis02-1265	661	10	literature	literature	NOUN
ajis02-1265	661	11	identified	identify	VERB
ajis02-1265	661	12	common	common	ADJ
ajis02-1265	661	13	factors	factor	NOUN
ajis02-1265	661	14	amongst	amongst	ADP
ajis02-1265	661	15	the	the	DET
ajis02-1265	661	16	two	two	NUM
ajis02-1265	661	17	with	with	ADP
ajis02-1265	661	18	little	little	ADJ
ajis02-1265	661	19	differentiation	differentiation	NOUN
ajis02-1265	661	20	.	.	PUNCT
ajis02-1265	662	1	however	however	ADV
ajis02-1265	662	2	,	,	PUNCT
ajis02-1265	662	3	sometimes	sometimes	ADV
ajis02-1265	662	4	a	a	DET
ajis02-1265	662	5	different	different	ADJ
ajis02-1265	662	6	emphasis	emphasis	NOUN
ajis02-1265	662	7	on	on	ADP
ajis02-1265	662	8	the	the	DET
ajis02-1265	662	9	sub	sub	NOUN
ajis02-1265	662	10	-	-	NOUN
ajis02-1265	662	11	factors	factor	NOUN
ajis02-1265	662	12	(	(	PUNCT
ajis02-1265	662	13	within	within	ADP
ajis02-1265	662	14	each	each	DET
ajis02-1265	662	15	main	main	ADJ
ajis02-1265	662	16	factor	factor	NOUN
ajis02-1265	662	17	)	)	PUNCT
ajis02-1265	662	18	was	be	AUX
ajis02-1265	662	19	observed	observe	VERB
ajis02-1265	662	20	between	between	ADP
ajis02-1265	662	21	developed	develop	VERB
ajis02-1265	662	22	and	and	CCONJ
ajis02-1265	662	23	developing	develop	VERB
ajis02-1265	662	24	country	country	NOUN
ajis02-1265	662	25	contexts	context	NOUN
ajis02-1265	662	26	and	and	CCONJ
ajis02-1265	662	27	this	this	PRON
ajis02-1265	662	28	was	be	AUX
ajis02-1265	662	29	discussed	discuss	VERB
ajis02-1265	662	30	in	in	ADP
ajis02-1265	662	31	detail	detail	NOUN
ajis02-1265	662	32	as	as	SCONJ
ajis02-1265	662	33	each	each	DET
ajis02-1265	662	34	csf	csf	NOUN
ajis02-1265	662	35	was	be	AUX
ajis02-1265	662	36	presented	present	VERB
ajis02-1265	662	37	.	.	PUNCT
ajis02-1265	663	1	as	as	ADP
ajis02-1265	663	2	evident	evident	ADJ
ajis02-1265	663	3	from	from	ADP
ajis02-1265	663	4	this	this	DET
ajis02-1265	663	5	review	review	NOUN
ajis02-1265	663	6	,	,	PUNCT
ajis02-1265	663	7	prior	prior	ADJ
ajis02-1265	663	8	research	research	NOUN
ajis02-1265	663	9	is	be	AUX
ajis02-1265	663	10	heavily	heavily	ADV
ajis02-1265	663	11	skewed	skewed	ADJ
ajis02-1265	663	12	towards	towards	ADP
ajis02-1265	663	13	the	the	DET
ajis02-1265	663	14	developed	developed	ADJ
ajis02-1265	663	15	context	context	NOUN
ajis02-1265	663	16	.	.	PUNCT
ajis02-1265	664	1	the	the	DET
ajis02-1265	664	2	validity	validity	NOUN
ajis02-1265	664	3	and	and	CCONJ
ajis02-1265	664	4	suitability	suitability	NOUN
ajis02-1265	664	5	of	of	ADP
ajis02-1265	664	6	these	these	DET
ajis02-1265	664	7	factors	factor	NOUN
ajis02-1265	664	8	in	in	ADP
ajis02-1265	664	9	a	a	DET
ajis02-1265	664	10	developing	develop	VERB
ajis02-1265	664	11	country	country	NOUN
ajis02-1265	664	12	context	context	NOUN
ajis02-1265	664	13	can	can	AUX
ajis02-1265	664	14	be	be	AUX
ajis02-1265	664	15	argued	argue	VERB
ajis02-1265	664	16	and	and	CCONJ
ajis02-1265	664	17	provides	provide	VERB
ajis02-1265	664	18	an	an	DET
ajis02-1265	664	19	opportunity	opportunity	NOUN
ajis02-1265	664	20	for	for	ADP
ajis02-1265	664	21	further	further	ADJ
ajis02-1265	664	22	analysis	analysis	NOUN
ajis02-1265	664	23	and	and	CCONJ
ajis02-1265	664	24	investigation	investigation	NOUN
ajis02-1265	664	25	.	.	PUNCT
ajis02-1265	665	1	as	as	SCONJ
ajis02-1265	665	2	posited	posit	VERB
ajis02-1265	665	3	earlier	early	ADV
ajis02-1265	665	4	under	under	ADP
ajis02-1265	665	5	the	the	DET
ajis02-1265	665	6	section	section	NOUN
ajis02-1265	665	7	titled	title	VERB
ajis02-1265	665	8	;	;	PUNCT
ajis02-1265	665	9	“	"	PUNCT
ajis02-1265	665	10	public	public	ADJ
ajis02-1265	665	11	vs	vs	ADP
ajis02-1265	665	12	private	private	ADJ
ajis02-1265	665	13	sector	sector	NOUN
ajis02-1265	665	14	bpm	bpm	NOUN
ajis02-1265	665	15	differences	difference	NOUN
ajis02-1265	665	16	and	and	CCONJ
ajis02-1265	665	17	similarities	similarity	NOUN
ajis02-1265	665	18	”	"	PUNCT
ajis02-1265	665	19	,	,	PUNCT
ajis02-1265	665	20	bpm	bpm	NOUN
ajis02-1265	665	21	efforts	effort	NOUN
ajis02-1265	665	22	in	in	ADP
ajis02-1265	665	23	developing	develop	VERB
ajis02-1265	665	24	countries	country	NOUN
ajis02-1265	665	25	could	could	AUX
ajis02-1265	665	26	differ	differ	VERB
ajis02-1265	665	27	widely	widely	ADV
ajis02-1265	665	28	for	for	ADP
ajis02-1265	665	29	various	various	ADJ
ajis02-1265	665	30	reasons	reason	NOUN
ajis02-1265	665	31	thus	thus	ADV
ajis02-1265	665	32	supporting	support	VERB
ajis02-1265	665	33	our	our	PRON
ajis02-1265	665	34	proposition	proposition	NOUN
ajis02-1265	665	35	for	for	ADP
ajis02-1265	665	36	deeper	deep	ADJ
ajis02-1265	665	37	,	,	PUNCT
ajis02-1265	665	38	contextually	contextually	ADV
ajis02-1265	665	39	rich	rich	ADJ
ajis02-1265	665	40	studies	study	NOUN
ajis02-1265	665	41	of	of	ADP
ajis02-1265	665	42	bpm	bpm	NOUN
ajis02-1265	665	43	in	in	ADP
ajis02-1265	665	44	the	the	DET
ajis02-1265	665	45	public	public	ADJ
ajis02-1265	665	46	sector	sector	NOUN
ajis02-1265	665	47	of	of	ADP
ajis02-1265	665	48	developing	develop	VERB
ajis02-1265	665	49	nations	nation	NOUN
ajis02-1265	665	50	to	to	PART
ajis02-1265	665	51	gain	gain	VERB
ajis02-1265	665	52	contextually	contextually	ADV
ajis02-1265	665	53	aligned	align	VERB
ajis02-1265	665	54	insights	insight	NOUN
ajis02-1265	665	55	.	.	PUNCT
ajis02-1265	666	1	in	in	ADP
ajis02-1265	666	2	addition	addition	NOUN
ajis02-1265	666	3	,	,	PUNCT
ajis02-1265	666	4	the	the	DET
ajis02-1265	666	5	application	application	NOUN
ajis02-1265	666	6	of	of	ADP
ajis02-1265	666	7	existing	exist	VERB
ajis02-1265	666	8	frameworks	framework	NOUN
ajis02-1265	666	9	and	and	CCONJ
ajis02-1265	666	10	theories	theory	NOUN
ajis02-1265	666	11	built	build	VERB
ajis02-1265	666	12	in	in	ADP
ajis02-1265	666	13	the	the	DET
ajis02-1265	666	14	developed	develop	VERB
ajis02-1265	666	15	country	country	NOUN
ajis02-1265	666	16	context	context	NOUN
ajis02-1265	666	17	may	may	AUX
ajis02-1265	666	18	not	not	PART
ajis02-1265	666	19	be	be	AUX
ajis02-1265	666	20	appropriate	appropriate	ADJ
ajis02-1265	666	21	for	for	ADP
ajis02-1265	666	22	developing	develop	VERB
ajis02-1265	666	23	countries	country	NOUN
ajis02-1265	666	24	for	for	ADP
ajis02-1265	666	25	,	,	PUNCT
ajis02-1265	666	26	“	"	PUNCT
ajis02-1265	666	27	an	an	DET
ajis02-1265	666	28	interesting	interesting	ADJ
ajis02-1265	666	29	proposition	proposition	NOUN
ajis02-1265	666	30	was	be	AUX
ajis02-1265	666	31	always	always	ADV
ajis02-1265	666	32	the	the	DET
ajis02-1265	666	33	negation	negation	NOUN
ajis02-1265	666	34	of	of	ADP
ajis02-1265	666	35	an	an	DET
ajis02-1265	666	36	accepted	accept	VERB
ajis02-1265	666	37	one	one	NUM
ajis02-1265	666	38	”	"	PUNCT
ajis02-1265	666	39	(	(	PUNCT
ajis02-1265	666	40	davis	davis	PROPN
ajis02-1265	666	41	,	,	PUNCT
ajis02-1265	666	42	1971	1971	NUM
ajis02-1265	666	43	,	,	PUNCT
ajis02-1265	666	44	p313	p313	NUM
ajis02-1265	666	45	)	)	PUNCT
ajis02-1265	666	46	,	,	PUNCT
ajis02-1265	666	47	what	what	PRON
ajis02-1265	666	48	seems	seem	VERB
ajis02-1265	666	49	to	to	PART
ajis02-1265	666	50	be	be	AUX
ajis02-1265	666	51	the	the	DET
ajis02-1265	666	52	case	case	NOUN
ajis02-1265	666	53	is	be	AUX
ajis02-1265	666	54	in	in	ADP
ajis02-1265	666	55	fact	fact	NOUN
ajis02-1265	666	56	not	not	PART
ajis02-1265	666	57	really	really	ADV
ajis02-1265	666	58	the	the	DET
ajis02-1265	666	59	case	case	NOUN
ajis02-1265	666	60	when	when	SCONJ
ajis02-1265	666	61	borrowing	borrow	VERB
ajis02-1265	666	62	across	across	ADP
ajis02-1265	666	63	diverse	diverse	ADJ
ajis02-1265	666	64	contexts	contexts	NOUN
ajis02-1265	666	65	.	.	PUNCT
ajis02-1265	667	1	the	the	DET
ajis02-1265	667	2	international	international	ADJ
ajis02-1265	667	3	monetary	monetary	ADJ
ajis02-1265	667	4	fund	fund	NOUN
ajis02-1265	667	5	(	(	PUNCT
ajis02-1265	667	6	2015	2015	NUM
ajis02-1265	667	7	)	)	PUNCT
ajis02-1265	667	8	classified	classify	VERB
ajis02-1265	667	9	155	155	NUM
ajis02-1265	667	10	countries	country	NOUN
ajis02-1265	667	11	as	as	ADP
ajis02-1265	667	12	developing	develop	VERB
ajis02-1265	667	13	nations	nation	NOUN
ajis02-1265	667	14	.	.	PUNCT
ajis02-1265	668	1	with	with	ADP
ajis02-1265	668	2	80	80	NUM
ajis02-1265	668	3	%	%	NOUN
ajis02-1265	668	4	of	of	ADP
ajis02-1265	668	5	the	the	DET
ajis02-1265	668	6	world	world	NOUN
ajis02-1265	668	7	population	population	NOUN
ajis02-1265	668	8	residing	reside	VERB
ajis02-1265	668	9	in	in	ADP
ajis02-1265	668	10	developing	develop	VERB
ajis02-1265	668	11	countries	country	NOUN
ajis02-1265	668	12	,	,	PUNCT
ajis02-1265	668	13	governments	government	NOUN
ajis02-1265	668	14	struggle	struggle	VERB
ajis02-1265	668	15	to	to	PART
ajis02-1265	668	16	provide	provide	VERB
ajis02-1265	668	17	key	key	ADJ
ajis02-1265	668	18	public	public	ADJ
ajis02-1265	668	19	services	service	NOUN
ajis02-1265	668	20	to	to	ADP
ajis02-1265	668	21	their	their	PRON
ajis02-1265	668	22	citizens	citizen	NOUN
ajis02-1265	668	23	in	in	ADP
ajis02-1265	668	24	an	an	DET
ajis02-1265	668	25	efficient	efficient	ADJ
ajis02-1265	668	26	and	and	CCONJ
ajis02-1265	668	27	effective	effective	ADJ
ajis02-1265	668	28	way	way	NOUN
ajis02-1265	668	29	.	.	PUNCT
ajis02-1265	669	1	our	our	PRON
ajis02-1265	669	2	search	search	NOUN
ajis02-1265	669	3	of	of	ADP
ajis02-1265	669	4	literature	literature	NOUN
ajis02-1265	669	5	identified	identify	VERB
ajis02-1265	669	6	only	only	ADV
ajis02-1265	669	7	8	8	NUM
ajis02-1265	669	8	papers	paper	NOUN
ajis02-1265	669	9	constituting	constitute	VERB
ajis02-1265	669	10	26	26	NUM
ajis02-1265	669	11	%	%	NOUN
ajis02-1265	669	12	of	of	ADP
ajis02-1265	669	13	the	the	DET
ajis02-1265	669	14	studies	study	NOUN
ajis02-1265	669	15	with	with	ADP
ajis02-1265	669	16	a	a	DET
ajis02-1265	669	17	focus	focus	NOUN
ajis02-1265	669	18	on	on	ADP
ajis02-1265	669	19	developing	develop	VERB
ajis02-1265	669	20	nations	nation	NOUN
ajis02-1265	669	21	.	.	PUNCT
ajis02-1265	670	1	given	give	VERB
ajis02-1265	670	2	the	the	DET
ajis02-1265	670	3	few	few	ADJ
ajis02-1265	670	4	papers	paper	NOUN
ajis02-1265	670	5	observed	observe	VERB
ajis02-1265	670	6	in	in	ADP
ajis02-1265	670	7	top	top	ADJ
ajis02-1265	670	8	tier	tier	NOUN
ajis02-1265	670	9	is	be	AUX
ajis02-1265	670	10	and	and	CCONJ
ajis02-1265	670	11	business	business	NOUN
ajis02-1265	670	12	journals	journal	NOUN
ajis02-1265	670	13	on	on	ADP
ajis02-1265	670	14	this	this	DET
ajis02-1265	670	15	important	important	ADJ
ajis02-1265	670	16	and	and	CCONJ
ajis02-1265	670	17	under	under	ADV
ajis02-1265	670	18	-	-	PUNCT
ajis02-1265	670	19	researched	research	VERB
ajis02-1265	670	20	area	area	NOUN
ajis02-1265	670	21	,	,	PUNCT
ajis02-1265	670	22	we	we	PRON
ajis02-1265	670	23	make	make	VERB
ajis02-1265	670	24	a	a	DET
ajis02-1265	670	25	call	call	NOUN
ajis02-1265	670	26	for	for	ADP
ajis02-1265	670	27	action	action	NOUN
ajis02-1265	670	28	to	to	ADP
ajis02-1265	670	29	editors	editor	NOUN
ajis02-1265	670	30	of	of	ADP
ajis02-1265	670	31	leading	lead	VERB
ajis02-1265	670	32	journals	journal	NOUN
ajis02-1265	670	33	of	of	ADP
ajis02-1265	670	34	our	our	PRON
ajis02-1265	670	35	disciplines	discipline	NOUN
ajis02-1265	670	36	to	to	PART
ajis02-1265	670	37	encourage	encourage	VERB
ajis02-1265	670	38	research	research	NOUN
ajis02-1265	670	39	in	in	ADP
ajis02-1265	670	40	this	this	DET
ajis02-1265	670	41	area	area	NOUN
ajis02-1265	670	42	by	by	ADP
ajis02-1265	670	43	having	have	VERB
ajis02-1265	670	44	special	special	ADJ
ajis02-1265	670	45	issues	issue	NOUN
ajis02-1265	670	46	and	and	CCONJ
ajis02-1265	670	47	showing	show	VERB
ajis02-1265	670	48	more	more	ADJ
ajis02-1265	670	49	acceptance	acceptance	NOUN
ajis02-1265	670	50	and	and	CCONJ
ajis02-1265	670	51	interest	interest	NOUN
ajis02-1265	670	52	to	to	ADP
ajis02-1265	670	53	papers	paper	NOUN
ajis02-1265	670	54	from	from	ADP
ajis02-1265	670	55	the	the	DET
ajis02-1265	670	56	developing	develop	VERB
ajis02-1265	670	57	context	context	NOUN
ajis02-1265	670	58	,	,	PUNCT
ajis02-1265	670	59	recognising	recognise	VERB
ajis02-1265	670	60	it	it	PRON
ajis02-1265	670	61	as	as	ADP
ajis02-1265	670	62	an	an	DET
ajis02-1265	670	63	innovative	innovative	ADJ
ajis02-1265	670	64	(	(	PUNCT
ajis02-1265	670	65	untapped	untapped	ADJ
ajis02-1265	670	66	)	)	PUNCT
ajis02-1265	670	67	area	area	NOUN
ajis02-1265	670	68	to	to	ADP
ajis02-1265	670	69	research	research	NOUN
ajis02-1265	670	70	.	.	PUNCT
ajis02-1265	671	1	we	we	PRON
ajis02-1265	671	2	also	also	ADV
ajis02-1265	671	3	make	make	VERB
ajis02-1265	671	4	a	a	DET
ajis02-1265	671	5	call	call	NOUN
ajis02-1265	671	6	for	for	ADP
ajis02-1265	671	7	action	action	NOUN
ajis02-1265	671	8	to	to	ADP
ajis02-1265	671	9	researchers	researcher	NOUN
ajis02-1265	671	10	interested	interested	ADJ
ajis02-1265	671	11	in	in	ADP
ajis02-1265	671	12	this	this	DET
ajis02-1265	671	13	area	area	NOUN
ajis02-1265	671	14	to	to	PART
ajis02-1265	671	15	make	make	VERB
ajis02-1265	671	16	use	use	NOUN
ajis02-1265	671	17	of	of	ADP
ajis02-1265	671	18	this	this	DET
ajis02-1265	671	19	body	body	NOUN
ajis02-1265	671	20	of	of	ADP
ajis02-1265	671	21	knowledge	knowledge	NOUN
ajis02-1265	671	22	of	of	ADP
ajis02-1265	671	23	csfs	csfs	PROPN
ajis02-1265	671	24	pulled	pull	VERB
ajis02-1265	671	25	together	together	ADV
ajis02-1265	671	26	in	in	ADP
ajis02-1265	671	27	this	this	DET
ajis02-1265	671	28	review	review	NOUN
ajis02-1265	671	29	,	,	PUNCT
ajis02-1265	671	30	and	and	CCONJ
ajis02-1265	671	31	build	build	VERB
ajis02-1265	671	32	on	on	ADP
ajis02-1265	671	33	existing	exist	VERB
ajis02-1265	671	34	work	work	NOUN
ajis02-1265	671	35	to	to	PART
ajis02-1265	671	36	support	support	VERB
ajis02-1265	671	37	cumulative	cumulative	ADJ
ajis02-1265	671	38	knowledge	knowledge	NOUN
ajis02-1265	671	39	creation	creation	NOUN
ajis02-1265	671	40	and	and	CCONJ
ajis02-1265	671	41	progression	progression	NOUN
ajis02-1265	671	42	of	of	ADP
ajis02-1265	671	43	developing	develop	VERB
ajis02-1265	671	44	country	country	NOUN
ajis02-1265	671	45	context	context	NOUN
ajis02-1265	671	46	research	research	NOUN
ajis02-1265	671	47	.	.	PUNCT
ajis02-1265	672	1	as	as	SCONJ
ajis02-1265	672	2	each	each	DET
ajis02-1265	672	3	factor	factor	NOUN
ajis02-1265	672	4	was	be	AUX
ajis02-1265	672	5	analysed	analyse	VERB
ajis02-1265	672	6	,	,	PUNCT
ajis02-1265	672	7	we	we	PRON
ajis02-1265	672	8	elicited	elicit	VERB
ajis02-1265	672	9	areas	area	NOUN
ajis02-1265	672	10	deemed	deem	VERB
ajis02-1265	672	11	to	to	PART
ajis02-1265	672	12	be	be	AUX
ajis02-1265	672	13	overlooked	overlook	VERB
ajis02-1265	672	14	,	,	PUNCT
ajis02-1265	672	15	under	under	ADV
ajis02-1265	672	16	-	-	PUNCT
ajis02-1265	672	17	researched	research	VERB
ajis02-1265	672	18	,	,	PUNCT
ajis02-1265	672	19	or	or	CCONJ
ajis02-1265	672	20	with	with	ADP
ajis02-1265	672	21	lack	lack	NOUN
ajis02-1265	672	22	of	of	ADP
ajis02-1265	672	23	empirical	empirical	ADJ
ajis02-1265	672	24	support	support	NOUN
ajis02-1265	672	25	,	,	PUNCT
ajis02-1265	672	26	and	and	CCONJ
ajis02-1265	672	27	also	also	ADV
ajis02-1265	672	28	sought	seek	VERB
ajis02-1265	672	29	‘	'	PUNCT
ajis02-1265	672	30	new	new	ADJ
ajis02-1265	672	31	ideas	idea	NOUN
ajis02-1265	672	32	’	'	PUNCT
ajis02-1265	672	33	worthy	worthy	ADJ
ajis02-1265	672	34	and	and	CCONJ
ajis02-1265	672	35	in	in	ADP
ajis02-1265	672	36	need	need	NOUN
ajis02-1265	672	37	of	of	ADP
ajis02-1265	672	38	future	future	ADJ
ajis02-1265	672	39	research	research	NOUN
ajis02-1265	672	40	(	(	PUNCT
ajis02-1265	672	41	following	follow	VERB
ajis02-1265	672	42	alvesson	alvesson	NOUN
ajis02-1265	672	43	and	and	CCONJ
ajis02-1265	672	44	sandberg	sandberg	PROPN
ajis02-1265	672	45	’s	’s	PART
ajis02-1265	672	46	2013	2013	NUM
ajis02-1265	672	47	)	)	PUNCT
ajis02-1265	672	48	.	.	PUNCT
ajis02-1265	673	1	following	follow	VERB
ajis02-1265	673	2	muller	muller	PROPN
ajis02-1265	673	3	-	-	PUNCT
ajis02-1265	673	4	bloch	bloch	PROPN
ajis02-1265	673	5	and	and	CCONJ
ajis02-1265	673	6	kranz	kranz	PROPN
ajis02-1265	673	7	’s	’s	PART
ajis02-1265	673	8	(	(	PUNCT
ajis02-1265	673	9	2015	2015	NUM
ajis02-1265	673	10	)	)	PUNCT
ajis02-1265	673	11	guidelines	guideline	NOUN
ajis02-1265	673	12	,	,	PUNCT
ajis02-1265	673	13	we	we	PRON
ajis02-1265	673	14	summarise	summarise	VERB
ajis02-1265	673	15	our	our	PRON
ajis02-1265	673	16	views	view	NOUN
ajis02-1265	673	17	and	and	CCONJ
ajis02-1265	673	18	present	present	VERB
ajis02-1265	673	19	a	a	DET
ajis02-1265	673	20	list	list	NOUN
ajis02-1265	673	21	of	of	ADP
ajis02-1265	673	22	potential	potential	ADJ
ajis02-1265	673	23	future	future	ADJ
ajis02-1265	673	24	research	research	NOUN
ajis02-1265	673	25	questions	question	NOUN
ajis02-1265	673	26	in	in	ADP
ajis02-1265	673	27	table	table	NOUN
ajis02-1265	673	28	21	21	NUM
ajis02-1265	673	29	.	.	PUNCT
ajis02-1265	674	1	for	for	ADP
ajis02-1265	674	2	ease	ease	NOUN
ajis02-1265	674	3	of	of	ADP
ajis02-1265	674	4	reading	reading	NOUN
ajis02-1265	674	5	,	,	PUNCT
ajis02-1265	674	6	the	the	DET
ajis02-1265	674	7	proposed	propose	VERB
ajis02-1265	674	8	questions	question	NOUN
ajis02-1265	674	9	(	(	PUNCT
ajis02-1265	674	10	column	column	NOUN
ajis02-1265	674	11	2	2	NUM
ajis02-1265	674	12	)	)	PUNCT
ajis02-1265	674	13	are	be	AUX
ajis02-1265	674	14	grouped	group	VERB
ajis02-1265	674	15	by	by	ADP
ajis02-1265	674	16	the	the	DET
ajis02-1265	674	17	csfs	csfs	ADJ
ajis02-1265	674	18	(	(	PUNCT
ajis02-1265	674	19	column	column	NOUN
ajis02-1265	674	20	1	1	NUM
ajis02-1265	674	21	)	)	PUNCT
ajis02-1265	674	22	where	where	SCONJ
ajis02-1265	674	23	the	the	DET
ajis02-1265	674	24	questions	question	NOUN
ajis02-1265	674	25	were	be	AUX
ajis02-1265	674	26	originally	originally	ADV
ajis02-1265	674	27	proposed	propose	VERB
ajis02-1265	674	28	in	in	ADP
ajis02-1265	674	29	the	the	DET
ajis02-1265	674	30	discussions	discussion	NOUN
ajis02-1265	674	31	above	above	ADV
ajis02-1265	674	32	,	,	PUNCT
ajis02-1265	674	33	but	but	CCONJ
ajis02-1265	674	34	are	be	AUX
ajis02-1265	674	35	not	not	PART
ajis02-1265	674	36	mutually	mutually	ADV
ajis02-1265	674	37	exclusive	exclusive	ADJ
ajis02-1265	674	38	to	to	ADP
ajis02-1265	674	39	that	that	DET
ajis02-1265	674	40	csf	csf	NOUN
ajis02-1265	674	41	.	.	PROPN
ajis02-1265	675	1	in	in	ADP
ajis02-1265	675	2	other	other	ADJ
ajis02-1265	675	3	words	word	NOUN
ajis02-1265	675	4	,	,	PUNCT
ajis02-1265	675	5	some	some	PRON
ajis02-1265	675	6	of	of	ADP
ajis02-1265	675	7	the	the	DET
ajis02-1265	675	8	questions	question	NOUN
ajis02-1265	675	9	proposed	propose	VERB
ajis02-1265	675	10	may	may	AUX
ajis02-1265	675	11	directly	directly	ADV
ajis02-1265	675	12	or	or	CCONJ
ajis02-1265	675	13	indirectly	indirectly	ADV
ajis02-1265	675	14	relate	relate	VERB
ajis02-1265	675	15	to	to	ADP
ajis02-1265	675	16	multiple	multiple	ADJ
ajis02-1265	675	17	factors	factor	NOUN
ajis02-1265	675	18	.	.	PUNCT
ajis02-1265	676	1	most	most	ADJ
ajis02-1265	676	2	of	of	ADP
ajis02-1265	676	3	the	the	DET
ajis02-1265	676	4	proposed	propose	VERB
ajis02-1265	676	5	questions	question	NOUN
ajis02-1265	676	6	are	be	AUX
ajis02-1265	676	7	applicable	applicable	ADJ
ajis02-1265	676	8	to	to	ADP
ajis02-1265	676	9	public	public	ADJ
ajis02-1265	676	10	sector	sector	NOUN
ajis02-1265	676	11	bpm	bpm	NOUN
ajis02-1265	676	12	research	research	NOUN
ajis02-1265	676	13	in	in	ADP
ajis02-1265	676	14	both	both	DET
ajis02-1265	676	15	developed	developed	ADJ
ajis02-1265	676	16	and	and	CCONJ
ajis02-1265	676	17	developing	develop	VERB
ajis02-1265	676	18	country	country	NOUN
ajis02-1265	676	19	contexts	context	NOUN
ajis02-1265	676	20	unless	unless	SCONJ
ajis02-1265	676	21	specifically	specifically	ADV
ajis02-1265	676	22	mentioned	mention	VERB
ajis02-1265	676	23	otherwise	otherwise	ADV
ajis02-1265	676	24	.	.	PUNCT
ajis02-1265	677	1	we	we	PRON
ajis02-1265	677	2	also	also	ADV
ajis02-1265	677	3	acknowledge	acknowledge	VERB
ajis02-1265	677	4	that	that	SCONJ
ajis02-1265	677	5	there	there	PRON
ajis02-1265	677	6	can	can	AUX
ajis02-1265	677	7	be	be	AUX
ajis02-1265	677	8	a	a	DET
ajis02-1265	677	9	lot	lot	NOUN
ajis02-1265	677	10	of	of	ADP
ajis02-1265	677	11	diversity	diversity	NOUN
ajis02-1265	677	12	within	within	ADP
ajis02-1265	677	13	the	the	DET
ajis02-1265	677	14	broader	broad	ADJ
ajis02-1265	677	15	groupings	grouping	NOUN
ajis02-1265	677	16	of	of	ADP
ajis02-1265	677	17	developed	developed	ADJ
ajis02-1265	677	18	and	and	CCONJ
ajis02-1265	677	19	developing	develop	VERB
ajis02-1265	677	20	countries	country	NOUN
ajis02-1265	677	21	(	(	PUNCT
ajis02-1265	677	22	i.e.	i.e.	X
ajis02-1265	677	23	based	base	VERB
ajis02-1265	677	24	on	on	ADP
ajis02-1265	677	25	the	the	DET
ajis02-1265	677	26	region	region	NOUN
ajis02-1265	677	27	,	,	PUNCT
ajis02-1265	677	28	per	per	ADP
ajis02-1265	677	29	capita	capita	NOUN
ajis02-1265	677	30	income	income	NOUN
ajis02-1265	677	31	and	and	CCONJ
ajis02-1265	677	32	other	other	ADJ
ajis02-1265	677	33	diverse/	diverse/	NUM
ajis02-1265	677	34	country	country	NOUN
ajis02-1265	677	35	specific	specific	ADJ
ajis02-1265	677	36	needs	need	NOUN
ajis02-1265	677	37	)	)	PUNCT
ajis02-1265	677	38	,	,	PUNCT
ajis02-1265	677	39	which	which	PRON
ajis02-1265	677	40	could	could	AUX
ajis02-1265	677	41	influence	influence	VERB
ajis02-1265	677	42	how	how	SCONJ
ajis02-1265	677	43	and	and	CCONJ
ajis02-1265	677	44	where	where	SCONJ
ajis02-1265	677	45	the	the	DET
ajis02-1265	677	46	proposed	propose	VERB
ajis02-1265	677	47	research	research	NOUN
ajis02-1265	677	48	questions	question	NOUN
ajis02-1265	677	49	in	in	ADP
ajis02-1265	677	50	table	table	NOUN
ajis02-1265	677	51	21	21	NUM
ajis02-1265	677	52	can	can	AUX
ajis02-1265	677	53	be	be	AUX
ajis02-1265	677	54	adopted	adopt	VERB
ajis02-1265	677	55	.	.	PUNCT
ajis02-1265	678	1	we	we	PRON
ajis02-1265	678	2	acknowledge	acknowledge	VERB
ajis02-1265	678	3	the	the	DET
ajis02-1265	678	4	subjectivity	subjectivity	NOUN
ajis02-1265	678	5	of	of	ADP
ajis02-1265	678	6	these	these	PRON
ajis02-1265	678	7	suggested	suggest	VERB
ajis02-1265	678	8	future	future	ADJ
ajis02-1265	678	9	research	research	NOUN
ajis02-1265	678	10	questions	question	NOUN
ajis02-1265	678	11	in	in	ADP
ajis02-1265	678	12	recognition	recognition	NOUN
ajis02-1265	678	13	that	that	SCONJ
ajis02-1265	678	14	they	they	PRON
ajis02-1265	678	15	were	be	AUX
ajis02-1265	678	16	derived	derive	VERB
ajis02-1265	678	17	from	from	ADP
ajis02-1265	678	18	our	our	PRON
ajis02-1265	678	19	interpretations	interpretation	NOUN
ajis02-1265	678	20	which	which	PRON
ajis02-1265	678	21	are	be	AUX
ajis02-1265	678	22	potentially	potentially	ADV
ajis02-1265	678	23	influenced	influence	VERB
ajis02-1265	678	24	by	by	ADP
ajis02-1265	678	25	our	our	PRON
ajis02-1265	678	26	world	world	NOUN
ajis02-1265	678	27	views	view	NOUN
ajis02-1265	678	28	,	,	PUNCT
ajis02-1265	678	29	other	other	ADJ
ajis02-1265	678	30	literature	literature	NOUN
ajis02-1265	678	31	we	we	PRON
ajis02-1265	678	32	have	have	AUX
ajis02-1265	678	33	read	read	VERB
ajis02-1265	678	34	,	,	PUNCT
ajis02-1265	678	35	and	and	CCONJ
ajis02-1265	678	36	our	our	PRON
ajis02-1265	678	37	own	own	ADJ
ajis02-1265	678	38	areas	area	NOUN
ajis02-1265	678	39	of	of	ADP
ajis02-1265	678	40	research	research	NOUN
ajis02-1265	678	41	interests	interest	NOUN
ajis02-1265	678	42	.	.	PUNCT
ajis02-1265	679	1	however	however	ADV
ajis02-1265	679	2	,	,	PUNCT
ajis02-1265	679	3	such	such	ADJ
ajis02-1265	679	4	subjectivity	subjectivity	NOUN
ajis02-1265	679	5	is	be	AUX
ajis02-1265	679	6	expected	expect	VERB
ajis02-1265	679	7	in	in	ADP
ajis02-1265	679	8	any	any	DET
ajis02-1265	679	9	gap	gap	NOUN
ajis02-1265	679	10	-	-	PUNCT
ajis02-1265	679	11	spotting	spot	VERB
ajis02-1265	679	12	exercise	exercise	NOUN
ajis02-1265	679	13	(	(	PUNCT
ajis02-1265	679	14	alvesson	alvesson	NOUN
ajis02-1265	679	15	and	and	CCONJ
ajis02-1265	679	16	sandberg	sandberg	PROPN
ajis02-1265	679	17	,	,	PUNCT
ajis02-1265	679	18	2013	2013	NUM
ajis02-1265	679	19	)	)	PUNCT
ajis02-1265	679	20	.	.	PUNCT
ajis02-1265	680	1	further	further	ADJ
ajis02-1265	680	2	australasian	australasian	ADJ
ajis02-1265	680	3	journal	journal	NOUN
ajis02-1265	680	4	of	of	ADP
ajis02-1265	680	5	information	information	NOUN
ajis02-1265	680	6	systems	system	NOUN
ajis02-1265	680	7	syed	sye	VERB
ajis02-1265	680	8	,	,	PUNCT
ajis02-1265	680	9	bandara	bandara	PROPN
ajis02-1265	680	10	,	,	PUNCT
ajis02-1265	680	11	french	french	PROPN
ajis02-1265	680	12	&	&	CCONJ
ajis02-1265	680	13	stewart	stewart	PROPN
ajis02-1265	680	14	2018	2018	NUM
ajis02-1265	680	15	,	,	PUNCT
ajis02-1265	680	16	vol	vol	NOUN
ajis02-1265	680	17	22	22	NUM
ajis02-1265	680	18	,	,	PUNCT
ajis02-1265	680	19	research	research	NOUN
ajis02-1265	680	20	article	article	NOUN
ajis02-1265	680	21	csf	csf	ADJ
ajis02-1265	680	22	of	of	ADP
ajis02-1265	680	23	bpm	bpm	NOUN
ajis02-1265	680	24	in	in	ADP
ajis02-1265	680	25	public	public	ADJ
ajis02-1265	680	26	sector	sector	NOUN
ajis02-1265	680	27	32	32	NUM
ajis02-1265	680	28	literature	literature	NOUN
ajis02-1265	680	29	outside	outside	ADP
ajis02-1265	680	30	the	the	DET
ajis02-1265	680	31	scope	scope	NOUN
ajis02-1265	680	32	of	of	ADP
ajis02-1265	680	33	this	this	DET
ajis02-1265	680	34	review	review	NOUN
ajis02-1265	680	35	was	be	AUX
ajis02-1265	680	36	referred	refer	VERB
ajis02-1265	680	37	to	to	ADP
ajis02-1265	680	38	at	at	ADP
ajis02-1265	680	39	times	time	NOUN
ajis02-1265	680	40	to	to	PART
ajis02-1265	680	41	confirm	confirm	VERB
ajis02-1265	680	42	the	the	DET
ajis02-1265	680	43	gaps	gap	NOUN
ajis02-1265	680	44	presented	present	VERB
ajis02-1265	680	45	here	here	ADV
ajis02-1265	680	46	.	.	PUNCT
ajis02-1265	681	1	1	1	X
ajis02-1265	681	2	.	.	X
ajis02-1265	681	3	top	top	ADJ
ajis02-1265	681	4	management	management	NOUN
ajis02-1265	681	5	support	support	NOUN
ajis02-1265	681	6	how	how	SCONJ
ajis02-1265	681	7	can	can	AUX
ajis02-1265	681	8	top	top	VERB
ajis02-1265	681	9	management	management	NOUN
ajis02-1265	681	10	support	support	NOUN
ajis02-1265	681	11	within	within	ADP
ajis02-1265	681	12	public	public	ADJ
ajis02-1265	681	13	sector	sector	NOUN
ajis02-1265	681	14	bpm	bpm	NOUN
ajis02-1265	681	15	initiatives	initiative	NOUN
ajis02-1265	681	16	be	be	AUX
ajis02-1265	681	17	conceptualised	conceptualise	VERB
ajis02-1265	681	18	?	?	PUNCT
ajis02-1265	682	1	how	how	SCONJ
ajis02-1265	682	2	does	do	AUX
ajis02-1265	682	3	leadership	leadership	NOUN
ajis02-1265	682	4	contribute	contribute	VERB
ajis02-1265	682	5	to	to	ADP
ajis02-1265	682	6	the	the	DET
ajis02-1265	682	7	success	success	NOUN
ajis02-1265	682	8	and	and	CCONJ
ajis02-1265	682	9	sustainability	sustainability	NOUN
ajis02-1265	682	10	of	of	ADP
ajis02-1265	682	11	bpm	bpm	NOUN
ajis02-1265	682	12	in	in	ADP
ajis02-1265	682	13	the	the	DET
ajis02-1265	682	14	public	public	ADJ
ajis02-1265	682	15	sector	sector	NOUN
ajis02-1265	682	16	?	?	PUNCT
ajis02-1265	683	1	how	how	SCONJ
ajis02-1265	683	2	to	to	PART
ajis02-1265	683	3	build	build	VERB
ajis02-1265	683	4	leadership	leadership	NOUN
ajis02-1265	683	5	capabilities	capability	NOUN
ajis02-1265	683	6	on	on	ADP
ajis02-1265	683	7	process	process	NOUN
ajis02-1265	683	8	-	-	PUNCT
ajis02-1265	683	9	centric	centric	ADJ
ajis02-1265	683	10	innovation	innovation	NOUN
ajis02-1265	683	11	in	in	ADP
ajis02-1265	683	12	public	public	ADJ
ajis02-1265	683	13	sector	sector	NOUN
ajis02-1265	683	14	?	?	PUNCT
ajis02-1265	684	1	how	how	SCONJ
ajis02-1265	684	2	to	to	PART
ajis02-1265	684	3	obtain	obtain	VERB
ajis02-1265	684	4	sustained	sustained	ADJ
ajis02-1265	684	5	long	long	ADJ
ajis02-1265	684	6	term	term	NOUN
ajis02-1265	684	7	top	top	ADJ
ajis02-1265	684	8	management	management	NOUN
ajis02-1265	684	9	commitment	commitment	NOUN
ajis02-1265	684	10	for	for	ADP
ajis02-1265	684	11	bpm	bpm	NOUN
ajis02-1265	684	12	in	in	ADP
ajis02-1265	684	13	public	public	ADJ
ajis02-1265	684	14	sector	sector	NOUN
ajis02-1265	684	15	?	?	PUNCT
ajis02-1265	685	1	2	2	X
ajis02-1265	685	2	.	.	X
ajis02-1265	685	3	communication	communication	NOUN
ajis02-1265	685	4	what	what	PRON
ajis02-1265	685	5	are	be	AUX
ajis02-1265	685	6	the	the	DET
ajis02-1265	685	7	essential	essential	ADJ
ajis02-1265	685	8	elements	element	NOUN
ajis02-1265	685	9	of	of	ADP
ajis02-1265	685	10	a	a	DET
ajis02-1265	685	11	public	public	ADJ
ajis02-1265	685	12	sector	sector	NOUN
ajis02-1265	685	13	bpm	bpm	NOUN
ajis02-1265	685	14	communication	communication	NOUN
ajis02-1265	685	15	plan	plan	NOUN
ajis02-1265	685	16	?	?	PUNCT
ajis02-1265	686	1	who	who	PRON
ajis02-1265	686	2	are	be	AUX
ajis02-1265	686	3	public	public	ADJ
ajis02-1265	686	4	sector	sector	NOUN
ajis02-1265	686	5	bpm	bpm	NOUN
ajis02-1265	686	6	stakeholders	stakeholder	NOUN
ajis02-1265	686	7	and	and	CCONJ
ajis02-1265	686	8	what	what	PRON
ajis02-1265	686	9	are	be	AUX
ajis02-1265	686	10	their	their	PRON
ajis02-1265	686	11	potential	potential	ADJ
ajis02-1265	686	12	impacts	impact	NOUN
ajis02-1265	686	13	on	on	ADP
ajis02-1265	686	14	bpm	bpm	NOUN
ajis02-1265	686	15	efforts	effort	NOUN
ajis02-1265	686	16	?	?	PUNCT
ajis02-1265	687	1	3	3	X
ajis02-1265	687	2	.	.	X
ajis02-1265	687	3	preparedness	preparedness	NOUN
ajis02-1265	687	4	for	for	ADP
ajis02-1265	687	5	organisational	organisational	ADJ
ajis02-1265	687	6	change	change	NOUN
ajis02-1265	687	7	what	what	PRON
ajis02-1265	687	8	constitutes	constitute	VERB
ajis02-1265	687	9	a	a	DET
ajis02-1265	687	10	well	well	ADV
ajis02-1265	687	11	-	-	PUNCT
ajis02-1265	687	12	designed	design	VERB
ajis02-1265	687	13	organisational	organisational	ADJ
ajis02-1265	687	14	change	change	NOUN
ajis02-1265	687	15	strategy	strategy	NOUN
ajis02-1265	687	16	in	in	ADP
ajis02-1265	687	17	a	a	DET
ajis02-1265	687	18	public	public	ADJ
ajis02-1265	687	19	sector	sector	NOUN
ajis02-1265	687	20	bpm	bpm	NOUN
ajis02-1265	687	21	initiative	initiative	NOUN
ajis02-1265	687	22	?	?	PUNCT
ajis02-1265	688	1	how	how	SCONJ
ajis02-1265	688	2	can	can	AUX
ajis02-1265	688	3	social	social	ADJ
ajis02-1265	688	4	and	and	CCONJ
ajis02-1265	688	5	cultural	cultural	ADJ
ajis02-1265	688	6	factors	factor	NOUN
ajis02-1265	688	7	in	in	ADP
ajis02-1265	688	8	public	public	ADJ
ajis02-1265	688	9	sector	sector	NOUN
ajis02-1265	688	10	organisations	organisation	NOUN
ajis02-1265	688	11	influence	influence	VERB
ajis02-1265	688	12	a	a	DET
ajis02-1265	688	13	bpm	bpm	NOUN
ajis02-1265	688	14	initiative	initiative	NOUN
ajis02-1265	688	15	,	,	PUNCT
ajis02-1265	688	16	in	in	ADP
ajis02-1265	688	17	particular	particular	ADJ
ajis02-1265	688	18	for	for	ADP
ajis02-1265	688	19	better	well	ADJ
ajis02-1265	688	20	stakeholder	stakeholder	NOUN
ajis02-1265	688	21	engagement	engagement	NOUN
ajis02-1265	688	22	?	?	PUNCT
ajis02-1265	689	1	how	how	SCONJ
ajis02-1265	689	2	can	can	AUX
ajis02-1265	689	3	training	training	NOUN
ajis02-1265	689	4	&	&	CCONJ
ajis02-1265	689	5	development	development	NOUN
ajis02-1265	689	6	be	be	AUX
ajis02-1265	689	7	designed	design	VERB
ajis02-1265	689	8	to	to	PART
ajis02-1265	689	9	support	support	VERB
ajis02-1265	689	10	effective	effective	ADJ
ajis02-1265	689	11	bpm	bpm	NOUN
ajis02-1265	689	12	change	change	NOUN
ajis02-1265	689	13	in	in	ADP
ajis02-1265	689	14	the	the	DET
ajis02-1265	689	15	public	public	ADJ
ajis02-1265	689	16	sector	sector	NOUN
ajis02-1265	689	17	?	?	PUNCT
ajis02-1265	690	1	4	4	X
ajis02-1265	690	2	.	.	X
ajis02-1265	690	3	enlisting	enlist	VERB
ajis02-1265	690	4	customer	customer	NOUN
ajis02-1265	690	5	and	and	CCONJ
ajis02-1265	690	6	stakeholder	stakeholder	NOUN
ajis02-1265	690	7	support	support	NOUN
ajis02-1265	690	8	/	/	SYM
ajis02-1265	690	9	involvement	involvement	NOUN
ajis02-1265	690	10	how	how	SCONJ
ajis02-1265	690	11	to	to	PART
ajis02-1265	690	12	effectively	effectively	ADV
ajis02-1265	690	13	engage	engage	VERB
ajis02-1265	690	14	the	the	DET
ajis02-1265	690	15	key	key	ADJ
ajis02-1265	690	16	stakeholders	stakeholder	NOUN
ajis02-1265	690	17	in	in	ADP
ajis02-1265	690	18	public	public	ADJ
ajis02-1265	690	19	sector	sector	NOUN
ajis02-1265	690	20	bpm	bpm	NOUN
ajis02-1265	690	21	initiatives	initiative	NOUN
ajis02-1265	690	22	?	?	PUNCT
ajis02-1265	691	1	what	what	PRON
ajis02-1265	691	2	are	be	AUX
ajis02-1265	691	3	the	the	DET
ajis02-1265	691	4	innovative	innovative	ADJ
ajis02-1265	691	5	stakeholder	stakeholder	NOUN
ajis02-1265	691	6	engagement	engagement	NOUN
ajis02-1265	691	7	models	model	NOUN
ajis02-1265	691	8	that	that	PRON
ajis02-1265	691	9	enable	enable	VERB
ajis02-1265	691	10	bpm	bpm	NOUN
ajis02-1265	691	11	success	success	NOUN
ajis02-1265	691	12	in	in	ADP
ajis02-1265	691	13	public	public	ADJ
ajis02-1265	691	14	sector	sector	NOUN
ajis02-1265	691	15	contexts	contexts	NOUN
ajis02-1265	691	16	?	?	PUNCT
ajis02-1265	692	1	5	5	X
ajis02-1265	692	2	.	.	X
ajis02-1265	692	3	choosing	choose	VERB
ajis02-1265	692	4	the	the	DET
ajis02-1265	692	5	bpm	bpm	NOUN
ajis02-1265	692	6	team	team	NOUN
ajis02-1265	692	7	what	what	PRON
ajis02-1265	692	8	constitutes	constitute	VERB
ajis02-1265	692	9	an	an	DET
ajis02-1265	692	10	effective	effective	ADJ
ajis02-1265	692	11	bpm	bpm	NOUN
ajis02-1265	692	12	team	team	NOUN
ajis02-1265	692	13	in	in	ADP
ajis02-1265	692	14	public	public	ADJ
ajis02-1265	692	15	sector	sector	NOUN
ajis02-1265	692	16	contexts	contexts	NOUN
ajis02-1265	692	17	?	?	PUNCT
ajis02-1265	693	1	how	how	SCONJ
ajis02-1265	693	2	to	to	PART
ajis02-1265	693	3	develop	develop	VERB
ajis02-1265	693	4	bpm	bpm	NOUN
ajis02-1265	693	5	capabilities	capability	NOUN
ajis02-1265	693	6	(	(	PUNCT
ajis02-1265	693	7	in	in	ADP
ajis02-1265	693	8	general	general	ADJ
ajis02-1265	693	9	)	)	PUNCT
ajis02-1265	693	10	in	in	ADP
ajis02-1265	693	11	developing	develop	VERB
ajis02-1265	693	12	countries	country	NOUN
ajis02-1265	693	13	?	?	PUNCT
ajis02-1265	694	1	6	6	NUM
ajis02-1265	694	2	.	.	X
ajis02-1265	694	3	alleviation	alleviation	NOUN
ajis02-1265	694	4	of	of	ADP
ajis02-1265	694	5	downsizing	downsize	VERB
ajis02-1265	694	6	fears	fear	NOUN
ajis02-1265	694	7	(	(	PUNCT
ajis02-1265	694	8	resistance	resistance	NOUN
ajis02-1265	694	9	to	to	PART
ajis02-1265	694	10	change	change	VERB
ajis02-1265	694	11	)	)	PUNCT
ajis02-1265	694	12	what	what	PRON
ajis02-1265	694	13	are	be	AUX
ajis02-1265	694	14	the	the	DET
ajis02-1265	694	15	key	key	ADJ
ajis02-1265	694	16	contributing	contribute	VERB
ajis02-1265	694	17	factors	factor	NOUN
ajis02-1265	694	18	that	that	PRON
ajis02-1265	694	19	lead	lead	VERB
ajis02-1265	694	20	to	to	ADP
ajis02-1265	694	21	resistance	resistance	NOUN
ajis02-1265	694	22	to	to	PART
ajis02-1265	694	23	change	change	VERB
ajis02-1265	694	24	for	for	ADP
ajis02-1265	694	25	bpm	bpm	NOUN
ajis02-1265	694	26	in	in	ADP
ajis02-1265	694	27	public	public	ADJ
ajis02-1265	694	28	sector	sector	NOUN
ajis02-1265	694	29	organisations	organisation	NOUN
ajis02-1265	694	30	?	?	PUNCT
ajis02-1265	695	1	does	do	AUX
ajis02-1265	695	2	resistance	resistance	NOUN
ajis02-1265	695	3	to	to	PART
ajis02-1265	695	4	change	change	VERB
ajis02-1265	695	5	for	for	ADP
ajis02-1265	695	6	bpm	bpm	NOUN
ajis02-1265	695	7	differ	differ	VERB
ajis02-1265	695	8	between	between	ADP
ajis02-1265	695	9	staff	staff	NOUN
ajis02-1265	695	10	at	at	ADP
ajis02-1265	695	11	different	different	ADJ
ajis02-1265	695	12	levels	level	NOUN
ajis02-1265	695	13	in	in	ADP
ajis02-1265	695	14	public	public	ADJ
ajis02-1265	695	15	sector	sector	NOUN
ajis02-1265	695	16	contexts	contexts	NOUN
ajis02-1265	695	17	?	?	PUNCT
ajis02-1265	696	1	how	how	SCONJ
ajis02-1265	696	2	to	to	PART
ajis02-1265	696	3	identify	identify	VERB
ajis02-1265	696	4	the	the	DET
ajis02-1265	696	5	most	most	ADV
ajis02-1265	696	6	vulnerable	vulnerable	ADJ
ajis02-1265	696	7	staff	staff	NOUN
ajis02-1265	696	8	groups	group	NOUN
ajis02-1265	696	9	within	within	ADP
ajis02-1265	696	10	government	government	NOUN
ajis02-1265	696	11	departments	department	NOUN
ajis02-1265	696	12	about	about	ADP
ajis02-1265	696	13	to	to	PART
ajis02-1265	696	14	deploy	deploy	VERB
ajis02-1265	696	15	bpm	bpm	NOUN
ajis02-1265	696	16	,	,	PUNCT
ajis02-1265	696	17	and	and	CCONJ
ajis02-1265	696	18	anticipate	anticipate	VERB
ajis02-1265	696	19	reactions	reaction	NOUN
ajis02-1265	696	20	?	?	PUNCT
ajis02-1265	697	1	7	7	X
ajis02-1265	697	2	.	.	X
ajis02-1265	697	3	empowerment	empowerment	NOUN
ajis02-1265	697	4	how	how	SCONJ
ajis02-1265	697	5	can	can	AUX
ajis02-1265	697	6	public	public	ADJ
ajis02-1265	697	7	sector	sector	NOUN
ajis02-1265	697	8	organisations	organisation	NOUN
ajis02-1265	697	9	be	be	AUX
ajis02-1265	697	10	receptive	receptive	ADJ
ajis02-1265	697	11	to	to	ADP
ajis02-1265	697	12	employee	employee	NOUN
ajis02-1265	697	13	empowered	empower	VERB
ajis02-1265	697	14	bottom	bottom	ADJ
ajis02-1265	697	15	-	-	PUNCT
ajis02-1265	697	16	up	up	ADP
ajis02-1265	697	17	bpm	bpm	NOUN
ajis02-1265	697	18	approaches	approach	NOUN
ajis02-1265	697	19	?	?	PUNCT
ajis02-1265	698	1	how	how	SCONJ
ajis02-1265	698	2	to	to	PART
ajis02-1265	698	3	create	create	VERB
ajis02-1265	698	4	a	a	DET
ajis02-1265	698	5	sense	sense	NOUN
ajis02-1265	698	6	of	of	ADP
ajis02-1265	698	7	empowerment	empowerment	NOUN
ajis02-1265	698	8	amongst	amongst	ADP
ajis02-1265	698	9	public	public	ADJ
ajis02-1265	698	10	sector	sector	NOUN
ajis02-1265	698	11	employees	employee	NOUN
ajis02-1265	698	12	to	to	PART
ajis02-1265	698	13	support	support	VERB
ajis02-1265	698	14	sustained	sustained	ADJ
ajis02-1265	698	15	bpm	bpm	NOUN
ajis02-1265	698	16	success	success	NOUN
ajis02-1265	698	17	?	?	PUNCT
ajis02-1265	699	1	what	what	PRON
ajis02-1265	699	2	organisational	organisational	ADJ
ajis02-1265	699	3	structures	structure	NOUN
ajis02-1265	699	4	would	would	AUX
ajis02-1265	699	5	best	well	ADV
ajis02-1265	699	6	provide	provide	VERB
ajis02-1265	699	7	accountability	accountability	NOUN
ajis02-1265	699	8	,	,	PUNCT
ajis02-1265	699	9	responsibility	responsibility	NOUN
ajis02-1265	699	10	,	,	PUNCT
ajis02-1265	699	11	and	and	CCONJ
ajis02-1265	699	12	authority	authority	NOUN
ajis02-1265	699	13	to	to	PART
ajis02-1265	699	14	enable	enable	VERB
ajis02-1265	699	15	public	public	ADJ
ajis02-1265	699	16	sector	sector	NOUN
ajis02-1265	699	17	bpm	bpm	NOUN
ajis02-1265	699	18	success	success	NOUN
ajis02-1265	699	19	?	?	PUNCT
ajis02-1265	700	1	8	8	X
ajis02-1265	700	2	.	.	PUNCT
ajis02-1265	701	1	ict	ict	PROPN
ajis02-1265	701	2	infrastructure	infrastructure	NOUN
ajis02-1265	701	3	how	how	SCONJ
ajis02-1265	701	4	can	can	AUX
ajis02-1265	701	5	governments	government	NOUN
ajis02-1265	701	6	in	in	ADP
ajis02-1265	701	7	developing	develop	VERB
ajis02-1265	701	8	countries	country	NOUN
ajis02-1265	701	9	best	good	ADJ
ajis02-1265	701	10	design	design	NOUN
ajis02-1265	701	11	and	and	CCONJ
ajis02-1265	701	12	benefit	benefit	NOUN
ajis02-1265	701	13	from	from	ADP
ajis02-1265	701	14	the	the	DET
ajis02-1265	701	15	use	use	NOUN
ajis02-1265	701	16	of	of	ADP
ajis02-1265	701	17	emerging	emerge	VERB
ajis02-1265	701	18	new	new	ADJ
ajis02-1265	701	19	ict	ict	NOUN
ajis02-1265	701	20	options	option	NOUN
ajis02-1265	701	21	such	such	ADJ
ajis02-1265	701	22	as	as	ADP
ajis02-1265	701	23	;	;	PUNCT
ajis02-1265	701	24	shared	shared	ADJ
ajis02-1265	701	25	services	service	NOUN
ajis02-1265	701	26	,	,	PUNCT
ajis02-1265	701	27	cloud	cloud	NOUN
ajis02-1265	701	28	computing	computing	NOUN
ajis02-1265	701	29	,	,	PUNCT
ajis02-1265	701	30	open	open	ADJ
ajis02-1265	701	31	source	source	NOUN
ajis02-1265	701	32	,	,	PUNCT
ajis02-1265	701	33	etc	etc	X
ajis02-1265	701	34	.	.	X
ajis02-1265	701	35	?	?	PUNCT
ajis02-1265	702	1	9	9	X
ajis02-1265	702	2	.	.	X
ajis02-1265	702	3	project	project	NOUN
ajis02-1265	702	4	management	management	NOUN
ajis02-1265	702	5	and	and	CCONJ
ajis02-1265	702	6	pm	pm	NOUN
ajis02-1265	702	7	skills	skill	NOUN
ajis02-1265	702	8	how	how	SCONJ
ajis02-1265	702	9	to	to	PART
ajis02-1265	702	10	integrate	integrate	VERB
ajis02-1265	702	11	project	project	NOUN
ajis02-1265	702	12	management	management	NOUN
ajis02-1265	702	13	practices	practice	NOUN
ajis02-1265	702	14	into	into	ADP
ajis02-1265	702	15	bpm	bpm	NOUN
ajis02-1265	702	16	methodology	methodology	NOUN
ajis02-1265	702	17	?	?	PUNCT
ajis02-1265	703	1	how	how	SCONJ
ajis02-1265	703	2	to	to	PART
ajis02-1265	703	3	ensure	ensure	VERB
ajis02-1265	703	4	effective	effective	ADJ
ajis02-1265	703	5	project	project	NOUN
ajis02-1265	703	6	management	management	NOUN
ajis02-1265	703	7	training	training	NOUN
ajis02-1265	703	8	and	and	CCONJ
ajis02-1265	703	9	training	training	NOUN
ajis02-1265	703	10	transfer	transfer	NOUN
ajis02-1265	703	11	in	in	ADP
ajis02-1265	703	12	public	public	ADJ
ajis02-1265	703	13	sector	sector	NOUN
ajis02-1265	703	14	?	?	PUNCT
ajis02-1265	704	1	how	how	SCONJ
ajis02-1265	704	2	to	to	PART
ajis02-1265	704	3	build	build	VERB
ajis02-1265	704	4	project	project	NOUN
ajis02-1265	704	5	management	management	NOUN
ajis02-1265	704	6	awareness	awareness	NOUN
ajis02-1265	704	7	in	in	ADP
ajis02-1265	704	8	public	public	ADJ
ajis02-1265	704	9	sector	sector	NOUN
ajis02-1265	704	10	bpm	bpm	NOUN
ajis02-1265	704	11	contexts	contexts	NOUN
ajis02-1265	704	12	?	?	PUNCT
ajis02-1265	705	1	10	10	NUM
ajis02-1265	705	2	.	.	X
ajis02-1265	706	1	ict	ict	NOUN
ajis02-1265	706	2	-	-	PUNCT
ajis02-1265	706	3	awareness	awareness	NOUN
ajis02-1265	706	4	how	how	SCONJ
ajis02-1265	706	5	to	to	PART
ajis02-1265	706	6	ensure	ensure	VERB
ajis02-1265	706	7	effective	effective	ADJ
ajis02-1265	706	8	bpm	bpm	NOUN
ajis02-1265	706	9	training	training	NOUN
ajis02-1265	706	10	and	and	CCONJ
ajis02-1265	706	11	training	training	NOUN
ajis02-1265	706	12	transfer	transfer	NOUN
ajis02-1265	706	13	in	in	ADP
ajis02-1265	706	14	public	public	ADJ
ajis02-1265	706	15	sector	sector	NOUN
ajis02-1265	706	16	organisations	organisation	NOUN
ajis02-1265	706	17	?	?	PUNCT
ajis02-1265	707	1	how	how	SCONJ
ajis02-1265	707	2	does	do	AUX
ajis02-1265	707	3	training	training	NOUN
ajis02-1265	707	4	in	in	ADP
ajis02-1265	707	5	bpm	bpm	NOUN
ajis02-1265	707	6	skills	skill	NOUN
ajis02-1265	707	7	improve	improve	VERB
ajis02-1265	707	8	bpm	bpm	NOUN
ajis02-1265	707	9	success	success	NOUN
ajis02-1265	707	10	in	in	ADP
ajis02-1265	707	11	public	public	ADJ
ajis02-1265	707	12	sector	sector	NOUN
ajis02-1265	707	13	organisations	organisation	NOUN
ajis02-1265	707	14	?	?	PUNCT
ajis02-1265	708	1	how	how	SCONJ
ajis02-1265	708	2	can	can	AUX
ajis02-1265	708	3	public	public	ADJ
ajis02-1265	708	4	sector	sector	NOUN
ajis02-1265	708	5	organisations	organisation	NOUN
ajis02-1265	708	6	proactively	proactively	ADV
ajis02-1265	708	7	use	use	VERB
ajis02-1265	708	8	ict	ict	NOUN
ajis02-1265	708	9	for	for	ADP
ajis02-1265	708	10	bpm	bpm	NOUN
ajis02-1265	708	11	efforts	effort	NOUN
ajis02-1265	708	12	?	?	PUNCT
ajis02-1265	709	1	australasian	australasian	ADJ
ajis02-1265	709	2	journal	journal	NOUN
ajis02-1265	709	3	of	of	ADP
ajis02-1265	709	4	information	information	NOUN
ajis02-1265	709	5	systems	system	NOUN
ajis02-1265	709	6	syed	sye	VERB
ajis02-1265	709	7	,	,	PUNCT
ajis02-1265	709	8	bandara	bandara	PROPN
ajis02-1265	709	9	,	,	PUNCT
ajis02-1265	709	10	french	french	PROPN
ajis02-1265	709	11	&	&	CCONJ
ajis02-1265	709	12	stewart	stewart	PROPN
ajis02-1265	709	13	2018	2018	NUM
ajis02-1265	709	14	,	,	PUNCT
ajis02-1265	709	15	vol	vol	NOUN
ajis02-1265	709	16	22	22	NUM
ajis02-1265	709	17	,	,	PUNCT
ajis02-1265	709	18	research	research	NOUN
ajis02-1265	709	19	article	article	NOUN
ajis02-1265	709	20	csf	csf	ADJ
ajis02-1265	709	21	of	of	ADP
ajis02-1265	709	22	bpm	bpm	NOUN
ajis02-1265	709	23	in	in	ADP
ajis02-1265	709	24	public	public	ADJ
ajis02-1265	709	25	sector	sector	NOUN
ajis02-1265	709	26	33	33	NUM
ajis02-1265	709	27	11	11	NUM
ajis02-1265	709	28	.	.	PUNCT
ajis02-1265	710	1	culture	culture	VERB
ajis02-1265	710	2	how	how	SCONJ
ajis02-1265	710	3	to	to	PART
ajis02-1265	710	4	develop	develop	VERB
ajis02-1265	710	5	mechanisms	mechanism	NOUN
ajis02-1265	710	6	to	to	PART
ajis02-1265	710	7	implement	implement	VERB
ajis02-1265	710	8	robust	robust	ADJ
ajis02-1265	710	9	and	and	CCONJ
ajis02-1265	710	10	innovative	innovative	ADJ
ajis02-1265	710	11	process	process	NOUN
ajis02-1265	710	12	-	-	PUNCT
ajis02-1265	710	13	centric	centric	ADJ
ajis02-1265	710	14	cultures	culture	NOUN
ajis02-1265	710	15	in	in	ADP
ajis02-1265	710	16	the	the	DET
ajis02-1265	710	17	public	public	ADJ
ajis02-1265	710	18	sector	sector	NOUN
ajis02-1265	710	19	?	?	PUNCT
ajis02-1265	711	1	how	how	SCONJ
ajis02-1265	711	2	organisational	organisational	ADJ
ajis02-1265	711	3	culture	culture	NOUN
ajis02-1265	711	4	and	and	CCONJ
ajis02-1265	711	5	its	its	PRON
ajis02-1265	711	6	characteristics	characteristic	NOUN
ajis02-1265	711	7	in	in	ADP
ajis02-1265	711	8	developing	develop	VERB
ajis02-1265	711	9	countries	country	NOUN
ajis02-1265	711	10	uniquely	uniquely	ADV
ajis02-1265	711	11	affect	affect	VERB
ajis02-1265	711	12	bpm	bpm	NOUN
ajis02-1265	711	13	initiatives	initiative	NOUN
ajis02-1265	711	14	in	in	ADP
ajis02-1265	711	15	public	public	ADJ
ajis02-1265	711	16	sector	sector	NOUN
ajis02-1265	711	17	organisations	organisation	NOUN
ajis02-1265	711	18	?	?	PUNCT
ajis02-1265	712	1	12	12	NUM
ajis02-1265	712	2	.	.	PUNCT
ajis02-1265	713	1	it	it	PRON
ajis02-1265	713	2	-	-	PUNCT
ajis02-1265	713	3	bpm	bpm	NOUN
ajis02-1265	713	4	governance	governance	NOUN
ajis02-1265	713	5	how	how	SCONJ
ajis02-1265	713	6	to	to	PART
ajis02-1265	713	7	best	well	ADV
ajis02-1265	713	8	select	select	ADJ
ajis02-1265	713	9	,	,	PUNCT
ajis02-1265	713	10	adopt	adopt	VERB
ajis02-1265	713	11	and	and	CCONJ
ajis02-1265	713	12	deploy	deploy	VERB
ajis02-1265	713	13	bpm	bpm	NOUN
ajis02-1265	713	14	governance	governance	NOUN
ajis02-1265	713	15	frameworks	framework	NOUN
ajis02-1265	713	16	in	in	ADP
ajis02-1265	713	17	public	public	ADJ
ajis02-1265	713	18	sector	sector	NOUN
ajis02-1265	713	19	settings	setting	NOUN
ajis02-1265	713	20	?	?	PUNCT
ajis02-1265	714	1	how	how	SCONJ
ajis02-1265	714	2	can	can	AUX
ajis02-1265	714	3	bpm	bpm	ADJ
ajis02-1265	714	4	-	-	PUNCT
ajis02-1265	714	5	related	relate	VERB
ajis02-1265	714	6	roles	role	NOUN
ajis02-1265	714	7	and	and	CCONJ
ajis02-1265	714	8	responsibilities	responsibility	NOUN
ajis02-1265	714	9	be	be	AUX
ajis02-1265	714	10	effectively	effectively	ADV
ajis02-1265	714	11	designed	design	VERB
ajis02-1265	714	12	and	and	CCONJ
ajis02-1265	714	13	managed	manage	VERB
ajis02-1265	714	14	in	in	ADP
ajis02-1265	714	15	public	public	ADJ
ajis02-1265	714	16	sector	sector	NOUN
ajis02-1265	714	17	settings	setting	NOUN
ajis02-1265	714	18	?	?	PUNCT
ajis02-1265	715	1	13	13	NUM
ajis02-1265	715	2	.	.	PUNCT
ajis02-1265	715	3	strategic	strategic	ADJ
ajis02-1265	715	4	clarity	clarity	NOUN
ajis02-1265	715	5	&	&	CCONJ
ajis02-1265	715	6	alignment	alignment	NOUN
ajis02-1265	715	7	how	how	SCONJ
ajis02-1265	715	8	can	can	AUX
ajis02-1265	715	9	bpm	bpm	NOUN
ajis02-1265	715	10	initiatives	initiative	NOUN
ajis02-1265	715	11	be	be	AUX
ajis02-1265	715	12	best	well	ADV
ajis02-1265	715	13	aligned	align	VERB
ajis02-1265	715	14	with	with	ADP
ajis02-1265	715	15	the	the	DET
ajis02-1265	715	16	strategic	strategic	ADJ
ajis02-1265	715	17	directions	direction	NOUN
ajis02-1265	715	18	especially	especially	ADV
ajis02-1265	715	19	in	in	ADP
ajis02-1265	715	20	public	public	ADJ
ajis02-1265	715	21	sector	sector	NOUN
ajis02-1265	715	22	settings	setting	NOUN
ajis02-1265	715	23	?	?	PUNCT
ajis02-1265	716	1	14	14	NUM
ajis02-1265	716	2	.	.	PUNCT
ajis02-1265	717	1	external	external	ADJ
ajis02-1265	717	2	environmental	environmental	ADJ
ajis02-1265	717	3	factors	factor	NOUN
ajis02-1265	717	4	what	what	DET
ajis02-1265	717	5	contextual	contextual	ADJ
ajis02-1265	717	6	factors	factor	NOUN
ajis02-1265	717	7	from	from	ADP
ajis02-1265	717	8	the	the	DET
ajis02-1265	717	9	external	external	ADJ
ajis02-1265	717	10	environment	environment	NOUN
ajis02-1265	717	11	influence	influence	NOUN
ajis02-1265	717	12	bpm	bpm	NOUN
ajis02-1265	717	13	initiatives	initiative	NOUN
ajis02-1265	717	14	in	in	ADP
ajis02-1265	717	15	the	the	DET
ajis02-1265	717	16	public	public	ADJ
ajis02-1265	717	17	sector	sector	NOUN
ajis02-1265	717	18	?	?	PUNCT
ajis02-1265	718	1	how	how	SCONJ
ajis02-1265	718	2	can	can	AUX
ajis02-1265	718	3	these	these	DET
ajis02-1265	718	4	external	external	ADJ
ajis02-1265	718	5	environmental	environmental	ADJ
ajis02-1265	718	6	contextual	contextual	ADJ
ajis02-1265	718	7	factors	factor	NOUN
ajis02-1265	718	8	influence	influence	VERB
ajis02-1265	718	9	other	other	ADJ
ajis02-1265	718	10	critical	critical	ADJ
ajis02-1265	718	11	success	success	NOUN
ajis02-1265	718	12	factors	factor	NOUN
ajis02-1265	718	13	within	within	ADP
ajis02-1265	718	14	public	public	ADJ
ajis02-1265	718	15	sector	sector	NOUN
ajis02-1265	718	16	bpm	bpm	NOUN
ajis02-1265	718	17	initiatives	initiative	NOUN
ajis02-1265	718	18	?	?	PUNCT
ajis02-1265	719	1	table	table	NOUN
ajis02-1265	719	2	21	21	NUM
ajis02-1265	719	3	:	:	PUNCT
ajis02-1265	719	4	prospective	prospective	ADJ
ajis02-1265	719	5	future	future	ADJ
ajis02-1265	719	6	research	research	NOUN
ajis02-1265	719	7	questions	question	NOUN
ajis02-1265	719	8	7	7	NUM
ajis02-1265	719	9	conclusion	conclusion	NOUN
ajis02-1265	719	10	governments	government	NOUN
ajis02-1265	719	11	across	across	ADP
ajis02-1265	719	12	the	the	DET
ajis02-1265	719	13	world	world	NOUN
ajis02-1265	719	14	are	be	AUX
ajis02-1265	719	15	still	still	ADV
ajis02-1265	719	16	turning	turn	VERB
ajis02-1265	719	17	to	to	ADP
ajis02-1265	719	18	ict	ict	NOUN
ajis02-1265	719	19	-	-	PUNCT
ajis02-1265	719	20	enabled	enable	VERB
ajis02-1265	719	21	bpm	bpm	NOUN
ajis02-1265	719	22	initiatives	initiative	NOUN
ajis02-1265	719	23	to	to	PART
ajis02-1265	719	24	transform	transform	VERB
ajis02-1265	719	25	their	their	PRON
ajis02-1265	719	26	services	service	NOUN
ajis02-1265	719	27	to	to	ADP
ajis02-1265	719	28	citizen	citizen	NOUN
ajis02-1265	719	29	-	-	PUNCT
ajis02-1265	719	30	centric	centric	ADJ
ajis02-1265	719	31	and	and	CCONJ
ajis02-1265	719	32	sustainable	sustainable	ADJ
ajis02-1265	719	33	.	.	PUNCT
ajis02-1265	720	1	a	a	DET
ajis02-1265	720	2	sound	sound	ADJ
ajis02-1265	720	3	understanding	understanding	NOUN
ajis02-1265	720	4	of	of	ADP
ajis02-1265	720	5	csfs	csfs	ADJ
ajis02-1265	720	6	may	may	AUX
ajis02-1265	720	7	provide	provide	VERB
ajis02-1265	720	8	a	a	DET
ajis02-1265	720	9	firm	firm	ADJ
ajis02-1265	720	10	understanding	understanding	NOUN
ajis02-1265	720	11	on	on	ADP
ajis02-1265	720	12	areas	area	NOUN
ajis02-1265	720	13	in	in	ADP
ajis02-1265	720	14	need	need	NOUN
ajis02-1265	720	15	of	of	ADP
ajis02-1265	720	16	attention	attention	NOUN
ajis02-1265	720	17	to	to	PART
ajis02-1265	720	18	improve	improve	VERB
ajis02-1265	720	19	the	the	DET
ajis02-1265	720	20	effective	effective	ADJ
ajis02-1265	720	21	design	design	NOUN
ajis02-1265	720	22	and	and	CCONJ
ajis02-1265	720	23	implementation	implementation	NOUN
ajis02-1265	720	24	of	of	ADP
ajis02-1265	720	25	ict	ict	NOUN
ajis02-1265	720	26	-	-	PUNCT
ajis02-1265	720	27	enabled	enable	VERB
ajis02-1265	720	28	bpm	bpm	NOUN
ajis02-1265	720	29	initiatives	initiative	NOUN
ajis02-1265	720	30	.	.	PUNCT
ajis02-1265	721	1	public	public	ADJ
ajis02-1265	721	2	sector	sector	NOUN
ajis02-1265	721	3	organisations	organisation	NOUN
ajis02-1265	721	4	have	have	VERB
ajis02-1265	721	5	different	different	ADJ
ajis02-1265	721	6	characteristics	characteristic	NOUN
ajis02-1265	721	7	to	to	ADP
ajis02-1265	721	8	those	those	PRON
ajis02-1265	721	9	in	in	ADP
ajis02-1265	721	10	the	the	DET
ajis02-1265	721	11	private	private	ADJ
ajis02-1265	721	12	sector	sector	NOUN
ajis02-1265	721	13	and	and	CCONJ
ajis02-1265	721	14	likewise	likewise	ADV
ajis02-1265	721	15	,	,	PUNCT
ajis02-1265	721	16	the	the	DET
ajis02-1265	721	17	developing	develop	VERB
ajis02-1265	721	18	context	context	NOUN
ajis02-1265	721	19	is	be	AUX
ajis02-1265	721	20	often	often	ADV
ajis02-1265	721	21	different	different	ADJ
ajis02-1265	721	22	to	to	ADP
ajis02-1265	721	23	the	the	DET
ajis02-1265	721	24	developed	developed	ADJ
ajis02-1265	721	25	context	context	NOUN
ajis02-1265	721	26	.	.	PUNCT
ajis02-1265	722	1	this	this	DET
ajis02-1265	722	2	study	study	NOUN
ajis02-1265	722	3	was	be	AUX
ajis02-1265	722	4	driven	drive	VERB
ajis02-1265	722	5	by	by	ADP
ajis02-1265	722	6	the	the	DET
ajis02-1265	722	7	goal	goal	NOUN
ajis02-1265	722	8	to	to	PART
ajis02-1265	722	9	identify	identify	VERB
ajis02-1265	722	10	and	and	CCONJ
ajis02-1265	722	11	understand	understand	VERB
ajis02-1265	722	12	csfs	csfs	ADJ
ajis02-1265	722	13	for	for	ADP
ajis02-1265	722	14	bpm	bpm	NOUN
ajis02-1265	722	15	projects	project	NOUN
ajis02-1265	722	16	specific	specific	ADJ
ajis02-1265	722	17	to	to	ADP
ajis02-1265	722	18	the	the	DET
ajis02-1265	722	19	public	public	ADJ
ajis02-1265	722	20	sector	sector	NOUN
ajis02-1265	722	21	(	(	PUNCT
ajis02-1265	722	22	in	in	ADP
ajis02-1265	722	23	recent	recent	ADJ
ajis02-1265	722	24	researchpost	researchpost	NOUN
ajis02-1265	722	25	the	the	DET
ajis02-1265	722	26	last	last	ADJ
ajis02-1265	722	27	reported	reported	ADJ
ajis02-1265	722	28	synthesis	synthesis	NOUN
ajis02-1265	722	29	in	in	ADP
ajis02-1265	722	30	1999	1999	NUM
ajis02-1265	722	31	)	)	PUNCT
ajis02-1265	722	32	,	,	PUNCT
ajis02-1265	722	33	with	with	ADP
ajis02-1265	722	34	an	an	DET
ajis02-1265	722	35	anticipation	anticipation	NOUN
ajis02-1265	722	36	to	to	PART
ajis02-1265	722	37	observe	observe	VERB
ajis02-1265	722	38	differences	difference	NOUN
ajis02-1265	722	39	between	between	ADP
ajis02-1265	722	40	developed	develop	VERB
ajis02-1265	722	41	and	and	CCONJ
ajis02-1265	722	42	developing	develop	VERB
ajis02-1265	722	43	contexts	context	NOUN
ajis02-1265	722	44	.	.	PUNCT
ajis02-1265	723	1	the	the	DET
ajis02-1265	723	2	paper	paper	NOUN
ajis02-1265	723	3	presents	present	NOUN
ajis02-1265	723	4	and	and	CCONJ
ajis02-1265	723	5	details	detail	NOUN
ajis02-1265	723	6	csfs	csfs	ADJ
ajis02-1265	723	7	pertaining	pertain	VERB
ajis02-1265	723	8	to	to	ADP
ajis02-1265	723	9	bpm	bpm	NOUN
ajis02-1265	723	10	initiatives	initiative	NOUN
ajis02-1265	723	11	that	that	PRON
ajis02-1265	723	12	relate	relate	VERB
ajis02-1265	723	13	to	to	ADP
ajis02-1265	723	14	both	both	DET
ajis02-1265	723	15	the	the	DET
ajis02-1265	723	16	developed	developed	ADJ
ajis02-1265	723	17	and	and	CCONJ
ajis02-1265	723	18	developing	develop	VERB
ajis02-1265	723	19	country	country	NOUN
ajis02-1265	723	20	contexts	contexts	NOUN
ajis02-1265	723	21	.	.	PUNCT
ajis02-1265	724	1	the	the	DET
ajis02-1265	724	2	analysis	analysis	NOUN
ajis02-1265	724	3	confirms	confirm	VERB
ajis02-1265	724	4	and	and	CCONJ
ajis02-1265	724	5	expands	expand	VERB
ajis02-1265	724	6	prior	prior	ADJ
ajis02-1265	724	7	work	work	NOUN
ajis02-1265	724	8	on	on	ADP
ajis02-1265	724	9	csfs	csfs	NOUN
ajis02-1265	724	10	of	of	ADP
ajis02-1265	724	11	public	public	ADJ
ajis02-1265	724	12	sector	sector	NOUN
ajis02-1265	724	13	bpm	bpm	NOUN
ajis02-1265	724	14	,	,	PUNCT
ajis02-1265	724	15	and	and	CCONJ
ajis02-1265	724	16	discusses	discuss	VERB
ajis02-1265	724	17	each	each	DET
ajis02-1265	724	18	factor	factor	NOUN
ajis02-1265	724	19	,	,	PUNCT
ajis02-1265	724	20	providing	provide	VERB
ajis02-1265	724	21	evidence	evidence	NOUN
ajis02-1265	724	22	on	on	ADP
ajis02-1265	724	23	the	the	DET
ajis02-1265	724	24	composition	composition	NOUN
ajis02-1265	724	25	of	of	ADP
ajis02-1265	724	26	these	these	DET
ajis02-1265	724	27	factors	factor	NOUN
ajis02-1265	724	28	.	.	PUNCT
ajis02-1265	725	1	the	the	DET
ajis02-1265	725	2	paper	paper	NOUN
ajis02-1265	725	3	closes	close	VERB
ajis02-1265	725	4	by	by	ADP
ajis02-1265	725	5	proposing	propose	VERB
ajis02-1265	725	6	a	a	DET
ajis02-1265	725	7	set	set	NOUN
ajis02-1265	725	8	of	of	ADP
ajis02-1265	725	9	research	research	NOUN
ajis02-1265	725	10	questions	question	NOUN
ajis02-1265	725	11	and	and	CCONJ
ajis02-1265	725	12	areas	area	NOUN
ajis02-1265	725	13	of	of	ADP
ajis02-1265	725	14	investigation	investigation	NOUN
ajis02-1265	725	15	for	for	ADP
ajis02-1265	725	16	the	the	DET
ajis02-1265	725	17	future	future	NOUN
ajis02-1265	725	18	as	as	ADP
ajis02-1265	725	19	a	a	DET
ajis02-1265	725	20	forming	form	VERB
ajis02-1265	725	21	research	research	NOUN
ajis02-1265	725	22	agenda	agenda	NOUN
ajis02-1265	725	23	and	and	CCONJ
ajis02-1265	725	24	making	make	VERB
ajis02-1265	725	25	a	a	DET
ajis02-1265	725	26	call	call	NOUN
ajis02-1265	725	27	for	for	ADP
ajis02-1265	725	28	action	action	NOUN
ajis02-1265	725	29	.	.	PUNCT
ajis02-1265	726	1	the	the	DET
ajis02-1265	726	2	study	study	NOUN
ajis02-1265	726	3	is	be	AUX
ajis02-1265	726	4	constrained	constrain	VERB
ajis02-1265	726	5	by	by	ADP
ajis02-1265	726	6	the	the	DET
ajis02-1265	726	7	lack	lack	NOUN
ajis02-1265	726	8	of	of	ADP
ajis02-1265	726	9	literature	literature	NOUN
ajis02-1265	726	10	specific	specific	ADJ
ajis02-1265	726	11	to	to	ADP
ajis02-1265	726	12	the	the	DET
ajis02-1265	726	13	public	public	ADJ
ajis02-1265	726	14	sector	sector	NOUN
ajis02-1265	726	15	bpm	bpm	NOUN
ajis02-1265	726	16	initiatives	initiative	NOUN
ajis02-1265	726	17	and	and	CCONJ
ajis02-1265	726	18	in	in	ADP
ajis02-1265	726	19	particular	particular	ADJ
ajis02-1265	726	20	to	to	ADP
ajis02-1265	726	21	papers	paper	NOUN
ajis02-1265	726	22	in	in	ADP
ajis02-1265	726	23	developing	develop	VERB
ajis02-1265	726	24	countries	country	NOUN
ajis02-1265	726	25	.	.	PUNCT
ajis02-1265	727	1	we	we	PRON
ajis02-1265	727	2	acknowledge	acknowledge	VERB
ajis02-1265	727	3	that	that	SCONJ
ajis02-1265	727	4	this	this	DET
ajis02-1265	727	5	analysis	analysis	NOUN
ajis02-1265	727	6	was	be	AUX
ajis02-1265	727	7	conducted	conduct	VERB
ajis02-1265	727	8	based	base	VERB
ajis02-1265	727	9	on	on	ADP
ajis02-1265	727	10	a	a	DET
ajis02-1265	727	11	small	small	ADJ
ajis02-1265	727	12	pool	pool	NOUN
ajis02-1265	727	13	of	of	ADP
ajis02-1265	727	14	papers	paper	NOUN
ajis02-1265	727	15	(	(	PUNCT
ajis02-1265	727	16	31	31	NUM
ajis02-1265	727	17	in	in	ADP
ajis02-1265	727	18	total	total	NOUN
ajis02-1265	727	19	,	,	PUNCT
ajis02-1265	727	20	including	include	VERB
ajis02-1265	727	21	8	8	NUM
ajis02-1265	727	22	from	from	ADP
ajis02-1265	727	23	the	the	DET
ajis02-1265	727	24	developing	develop	VERB
ajis02-1265	727	25	country	country	NOUN
ajis02-1265	727	26	context	context	NOUN
ajis02-1265	727	27	)	)	PUNCT
ajis02-1265	727	28	.	.	PUNCT
ajis02-1265	728	1	this	this	DET
ajis02-1265	728	2	paper	paper	NOUN
ajis02-1265	728	3	only	only	ADV
ajis02-1265	728	4	focuses	focus	VERB
ajis02-1265	728	5	on	on	ADP
ajis02-1265	728	6	identifying	identify	VERB
ajis02-1265	728	7	and	and	CCONJ
ajis02-1265	728	8	exploring	explore	VERB
ajis02-1265	728	9	the	the	DET
ajis02-1265	728	10	critical	critical	ADJ
ajis02-1265	728	11	factors	factor	NOUN
ajis02-1265	728	12	,	,	PUNCT
ajis02-1265	728	13	and	and	CCONJ
ajis02-1265	728	14	does	do	AUX
ajis02-1265	728	15	not	not	PART
ajis02-1265	728	16	include	include	VERB
ajis02-1265	728	17	testing	testing	NOUN
ajis02-1265	728	18	of	of	ADP
ajis02-1265	728	19	the	the	DET
ajis02-1265	728	20	identified	identify	VERB
ajis02-1265	728	21	csfs	csfs	NOUN
ajis02-1265	728	22	with	with	ADP
ajis02-1265	728	23	empirical	empirical	ADJ
ajis02-1265	728	24	results	result	NOUN
ajis02-1265	728	25	.	.	PUNCT
ajis02-1265	729	1	however	however	ADV
ajis02-1265	729	2	,	,	PUNCT
ajis02-1265	729	3	the	the	DET
ajis02-1265	729	4	evidence	evidence	NOUN
ajis02-1265	729	5	-	-	PUNCT
ajis02-1265	729	6	based	base	VERB
ajis02-1265	729	7	csf	csf	ADJ
ajis02-1265	729	8	synthesis	synthesis	NOUN
ajis02-1265	729	9	provides	provide	VERB
ajis02-1265	729	10	opportunities	opportunity	NOUN
ajis02-1265	729	11	for	for	ADP
ajis02-1265	729	12	future	future	ADJ
ajis02-1265	729	13	research	research	NOUN
ajis02-1265	729	14	to	to	PART
ajis02-1265	729	15	explore	explore	VERB
ajis02-1265	729	16	the	the	DET
ajis02-1265	729	17	public	public	ADJ
ajis02-1265	729	18	sector	sector	NOUN
ajis02-1265	729	19	bpm	bpm	NOUN
ajis02-1265	729	20	space	space	NOUN
ajis02-1265	729	21	to	to	PART
ajis02-1265	729	22	empirically	empirically	ADV
ajis02-1265	729	23	test	test	VERB
ajis02-1265	729	24	the	the	DET
ajis02-1265	729	25	validity	validity	NOUN
ajis02-1265	729	26	of	of	ADP
ajis02-1265	729	27	the	the	DET
ajis02-1265	729	28	identified	identify	VERB
ajis02-1265	729	29	factors	factor	NOUN
ajis02-1265	729	30	.	.	PUNCT
ajis02-1265	730	1	the	the	DET
ajis02-1265	730	2	fourteen	fourteen	NUM
ajis02-1265	730	3	(	(	PUNCT
ajis02-1265	730	4	14	14	NUM
ajis02-1265	730	5	)	)	PUNCT
ajis02-1265	730	6	bpm	bpm	NOUN
ajis02-1265	730	7	csfs	csfs	PROPN
ajis02-1265	730	8	identified	identify	VERB
ajis02-1265	730	9	through	through	ADP
ajis02-1265	730	10	this	this	DET
ajis02-1265	730	11	inductive	inductive	ADJ
ajis02-1265	730	12	analysis	analysis	NOUN
ajis02-1265	730	13	of	of	ADP
ajis02-1265	730	14	bpm	bpm	NOUN
ajis02-1265	730	15	papers	paper	NOUN
ajis02-1265	730	16	from	from	ADP
ajis02-1265	730	17	the	the	DET
ajis02-1265	730	18	public	public	ADJ
ajis02-1265	730	19	sector	sector	NOUN
ajis02-1265	730	20	context	context	NOUN
ajis02-1265	730	21	yielded	yield	VERB
ajis02-1265	730	22	factors	factor	NOUN
ajis02-1265	730	23	deemed	deem	VERB
ajis02-1265	730	24	very	very	ADV
ajis02-1265	730	25	similar	similar	ADJ
ajis02-1265	730	26	to	to	ADP
ajis02-1265	730	27	bpm	bpm	NOUN
ajis02-1265	730	28	csfs	csfs	PROPN
ajis02-1265	730	29	known	know	VERB
ajis02-1265	730	30	from	from	ADP
ajis02-1265	730	31	generic	generic	ADJ
ajis02-1265	730	32	and/or	and/or	CCONJ
ajis02-1265	730	33	private	private	ADJ
ajis02-1265	730	34	sector	sector	NOUN
ajis02-1265	730	35	contexts	contexts	NOUN
ajis02-1265	730	36	.	.	PUNCT
ajis02-1265	731	1	while	while	SCONJ
ajis02-1265	731	2	the	the	DET
ajis02-1265	731	3	descriptions	description	NOUN
ajis02-1265	731	4	of	of	ADP
ajis02-1265	731	5	each	each	DET
ajis02-1265	731	6	factor	factor	NOUN
ajis02-1265	731	7	did	do	VERB
ajis02-1265	731	8	present	present	ADJ
ajis02-1265	731	9	contextual	contextual	ADJ
ajis02-1265	731	10	specificities	specificity	NOUN
ajis02-1265	731	11	associated	associate	VERB
ajis02-1265	731	12	with	with	ADP
ajis02-1265	731	13	the	the	DET
ajis02-1265	731	14	public	public	ADJ
ajis02-1265	731	15	sector	sector	NOUN
ajis02-1265	731	16	,	,	PUNCT
ajis02-1265	731	17	deeper	deep	ADJ
ajis02-1265	731	18	analysis	analysis	NOUN
ajis02-1265	731	19	on	on	ADP
ajis02-1265	731	20	how	how	SCONJ
ajis02-1265	731	21	these	these	DET
ajis02-1265	731	22	factors	factor	NOUN
ajis02-1265	731	23	manifest	manifest	VERB
ajis02-1265	731	24	within	within	ADP
ajis02-1265	731	25	different	different	ADJ
ajis02-1265	731	26	sectors	sector	NOUN
ajis02-1265	731	27	(	(	PUNCT
ajis02-1265	731	28	i.e.	i.e.	X
ajis02-1265	731	29	public	public	ADJ
ajis02-1265	731	30	vs	vs	ADP
ajis02-1265	731	31	private	private	ADJ
ajis02-1265	731	32	)	)	PUNCT
ajis02-1265	731	33	and	and	CCONJ
ajis02-1265	731	34	different	different	ADJ
ajis02-1265	731	35	institutional	institutional	ADJ
ajis02-1265	731	36	contexts	context	NOUN
ajis02-1265	731	37	would	would	AUX
ajis02-1265	731	38	be	be	AUX
ajis02-1265	731	39	a	a	DET
ajis02-1265	731	40	useful	useful	ADJ
ajis02-1265	731	41	future	future	ADJ
ajis02-1265	731	42	investigation	investigation	NOUN
ajis02-1265	731	43	.	.	PUNCT
ajis02-1265	732	1	australasian	australasian	ADJ
ajis02-1265	732	2	journal	journal	NOUN
ajis02-1265	732	3	of	of	ADP
ajis02-1265	732	4	information	information	NOUN
ajis02-1265	732	5	systems	system	NOUN
ajis02-1265	732	6	syed	sye	VERB
ajis02-1265	732	7	,	,	PUNCT
ajis02-1265	732	8	bandara	bandara	PROPN
ajis02-1265	732	9	,	,	PUNCT
ajis02-1265	732	10	french	french	PROPN
ajis02-1265	732	11	&	&	CCONJ
ajis02-1265	732	12	stewart	stewart	PROPN
ajis02-1265	732	13	2018	2018	NUM
ajis02-1265	732	14	,	,	PUNCT
ajis02-1265	732	15	vol	vol	NOUN
ajis02-1265	732	16	22	22	NUM
ajis02-1265	732	17	,	,	PUNCT
ajis02-1265	732	18	research	research	NOUN
ajis02-1265	732	19	article	article	NOUN
ajis02-1265	732	20	csf	csf	ADJ
ajis02-1265	732	21	of	of	ADP
ajis02-1265	732	22	bpm	bpm	NOUN
ajis02-1265	732	23	in	in	ADP
ajis02-1265	732	24	public	public	ADJ
ajis02-1265	732	25	sector	sector	NOUN
ajis02-1265	732	26	34	34	NUM
ajis02-1265	732	27	the	the	DET
ajis02-1265	732	28	proposed	propose	VERB
ajis02-1265	732	29	areas	area	NOUN
ajis02-1265	732	30	of	of	ADP
ajis02-1265	732	31	investigation	investigation	NOUN
ajis02-1265	732	32	provide	provide	VERB
ajis02-1265	732	33	direction	direction	NOUN
ajis02-1265	732	34	for	for	ADP
ajis02-1265	732	35	areas	area	NOUN
ajis02-1265	732	36	of	of	ADP
ajis02-1265	732	37	future	future	ADJ
ajis02-1265	732	38	research	research	NOUN
ajis02-1265	732	39	.	.	PUNCT
ajis02-1265	733	1	we	we	PRON
ajis02-1265	733	2	recommend	recommend	VERB
ajis02-1265	733	3	further	further	ADJ
ajis02-1265	733	4	exploratory	exploratory	ADJ
ajis02-1265	733	5	research	research	NOUN
ajis02-1265	733	6	in	in	ADP
ajis02-1265	733	7	the	the	DET
ajis02-1265	733	8	context	context	NOUN
ajis02-1265	733	9	of	of	ADP
ajis02-1265	733	10	public	public	ADJ
ajis02-1265	733	11	sector	sector	NOUN
ajis02-1265	733	12	organisations	organisation	NOUN
ajis02-1265	733	13	,	,	PUNCT
ajis02-1265	733	14	in	in	ADP
ajis02-1265	733	15	particular	particular	ADJ
ajis02-1265	733	16	the	the	DET
ajis02-1265	733	17	developing	develop	VERB
ajis02-1265	733	18	country	country	NOUN
ajis02-1265	733	19	context	context	NOUN
ajis02-1265	733	20	,	,	PUNCT
ajis02-1265	733	21	to	to	PART
ajis02-1265	733	22	further	far	ADV
ajis02-1265	733	23	understand	understand	VERB
ajis02-1265	733	24	the	the	DET
ajis02-1265	733	25	challenges	challenge	NOUN
ajis02-1265	733	26	and	and	CCONJ
ajis02-1265	733	27	opportunities	opportunity	NOUN
ajis02-1265	733	28	and	and	CCONJ
ajis02-1265	733	29	to	to	PART
ajis02-1265	733	30	validate	validate	VERB
ajis02-1265	733	31	and	and	CCONJ
ajis02-1265	733	32	respecify	respecify	VERB
ajis02-1265	733	33	the	the	DET
ajis02-1265	733	34	research	research	NOUN
ajis02-1265	733	35	agenda	agenda	NOUN
ajis02-1265	733	36	with	with	ADP
ajis02-1265	733	37	stronger	strong	ADJ
ajis02-1265	733	38	evidence	evidence	NOUN
ajis02-1265	733	39	-	-	PUNCT
ajis02-1265	733	40	based	base	VERB
ajis02-1265	733	41	problematisation	problematisation	NOUN
ajis02-1265	733	42	as	as	SCONJ
ajis02-1265	733	43	recommended	recommend	VERB
ajis02-1265	733	44	by	by	ADP
ajis02-1265	733	45	alvesson	alvesson	NOUN
ajis02-1265	733	46	and	and	CCONJ
ajis02-1265	733	47	sandberg	sandberg	PROPN
ajis02-1265	733	48	(	(	PUNCT
ajis02-1265	733	49	2013	2013	NUM
ajis02-1265	733	50	)	)	PUNCT
ajis02-1265	733	51	.	.	PUNCT
ajis02-1265	734	1	references	reference	NOUN
ajis02-1265	734	2	ahmed	ahmed	PROPN
ajis02-1265	734	3	,	,	PUNCT
ajis02-1265	734	4	i.	i.	PROPN
ajis02-1265	734	5	,	,	PUNCT
ajis02-1265	734	6	&	&	CCONJ
ajis02-1265	734	7	gregor	gregor	PROPN
ajis02-1265	734	8	,	,	PUNCT
ajis02-1265	734	9	s.	s.	PROPN
ajis02-1265	734	10	(	(	PUNCT
ajis02-1265	734	11	2007	2007	NUM
ajis02-1265	734	12	)	)	PUNCT
ajis02-1265	734	13	.	.	PUNCT
ajis02-1265	735	1	a	a	DET
ajis02-1265	735	2	comparative	comparative	ADJ
ajis02-1265	735	3	analysis	analysis	NOUN
ajis02-1265	735	4	of	of	ADP
ajis02-1265	735	5	strategies	strategy	NOUN
ajis02-1265	735	6	for	for	ADP
ajis02-1265	735	7	egovernment	egovernment	NOUN
ajis02-1265	735	8	in	in	ADP
ajis02-1265	735	9	developing	develop	VERB
ajis02-1265	735	10	countries	country	NOUN
ajis02-1265	735	11	.	.	PUNCT
ajis02-1265	736	1	journal	journal	PROPN
ajis02-1265	736	2	of	of	ADP
ajis02-1265	736	3	business	business	NOUN
ajis02-1265	736	4	systems	system	NOUN
ajis02-1265	736	5	,	,	PUNCT
ajis02-1265	736	6	governance	governance	NOUN
ajis02-1265	736	7	and	and	CCONJ
ajis02-1265	736	8	ethics	ethic	NOUN
ajis02-1265	736	9	,	,	PUNCT
ajis02-1265	736	10	2(3	2(3	NUM
ajis02-1265	736	11	)	)	PUNCT
ajis02-1265	736	12	,	,	PUNCT
ajis02-1265	736	13	89	89	NUM
ajis02-1265	736	14	-	-	SYM
ajis02-1265	736	15	99	99	NUM
ajis02-1265	736	16	.	.	PUNCT
ajis02-1265	737	1	al	al	PROPN
ajis02-1265	737	2	-	-	PUNCT
ajis02-1265	737	3	kibsi	kibsi	PROPN
ajis02-1265	737	4	,	,	PUNCT
ajis02-1265	737	5	g.	g.	PROPN
ajis02-1265	737	6	,	,	PUNCT
ajis02-1265	737	7	de	de	PROPN
ajis02-1265	737	8	boer	boer	PROPN
ajis02-1265	737	9	,	,	PUNCT
ajis02-1265	737	10	k.	k.	PROPN
ajis02-1265	737	11	,	,	PUNCT
ajis02-1265	737	12	mourshed	mourshe	VERB
ajis02-1265	737	13	,	,	PUNCT
ajis02-1265	737	14	m.	m.	NOUN
ajis02-1265	737	15	,	,	PUNCT
ajis02-1265	737	16	&	&	CCONJ
ajis02-1265	737	17	rea	rea	PROPN
ajis02-1265	737	18	,	,	PUNCT
ajis02-1265	737	19	n.	n.	PROPN
ajis02-1265	737	20	p.	p.	PROPN
ajis02-1265	737	21	(	(	PUNCT
ajis02-1265	737	22	2001	2001	NUM
ajis02-1265	737	23	)	)	PUNCT
ajis02-1265	737	24	.	.	PUNCT
ajis02-1265	738	1	putting	put	VERB
ajis02-1265	738	2	citizens	citizen	NOUN
ajis02-1265	738	3	on	on	ADP
ajis02-1265	738	4	-	-	PUNCT
ajis02-1265	738	5	line	line	NOUN
ajis02-1265	738	6	,	,	PUNCT
ajis02-1265	738	7	not	not	PART
ajis02-1265	738	8	in	in	ADP
ajis02-1265	738	9	line	line	NOUN
ajis02-1265	738	10	.	.	PUNCT
ajis02-1265	739	1	mckinsey	mckinsey	NOUN
ajis02-1265	739	2	quarterly	quarterly	ADJ
ajis02-1265	739	3	,	,	PUNCT
ajis02-1265	739	4	special	special	ADJ
ajis02-1265	739	5	ed(2	ed(2	NOUN
ajis02-1265	739	6	)	)	PUNCT
ajis02-1265	739	7	,	,	PUNCT
ajis02-1265	739	8	64	64	NUM
ajis02-1265	739	9	-	-	SYM
ajis02-1265	739	10	73	73	NUM
ajis02-1265	739	11	.	.	PUNCT
ajis02-1265	740	1	al	al	PROPN
ajis02-1265	740	2	-	-	PUNCT
ajis02-1265	740	3	mashari	mashari	PROPN
ajis02-1265	740	4	,	,	PUNCT
ajis02-1265	740	5	m.	m.	NOUN
ajis02-1265	740	6	,	,	PUNCT
ajis02-1265	740	7	&	&	CCONJ
ajis02-1265	740	8	zairi	zairi	ADV
ajis02-1265	740	9	,	,	PUNCT
ajis02-1265	740	10	m.	m.	NOUN
ajis02-1265	740	11	(	(	PUNCT
ajis02-1265	740	12	1999	1999	NUM
ajis02-1265	740	13	)	)	PUNCT
ajis02-1265	740	14	.	.	PUNCT
ajis02-1265	741	1	bpr	bpr	PROPN
ajis02-1265	741	2	implementation	implementation	NOUN
ajis02-1265	741	3	process	process	NOUN
ajis02-1265	741	4	:	:	PUNCT
ajis02-1265	741	5	an	an	DET
ajis02-1265	741	6	analysis	analysis	NOUN
ajis02-1265	741	7	of	of	ADP
ajis02-1265	741	8	key	key	ADJ
ajis02-1265	741	9	success	success	NOUN
ajis02-1265	741	10	and	and	CCONJ
ajis02-1265	741	11	failure	failure	NOUN
ajis02-1265	741	12	factors	factor	NOUN
ajis02-1265	741	13	.	.	PUNCT
ajis02-1265	742	1	business	business	NOUN
ajis02-1265	742	2	process	process	NOUN
ajis02-1265	742	3	management	management	NOUN
ajis02-1265	742	4	journal	journal	NOUN
ajis02-1265	742	5	,	,	PUNCT
ajis02-1265	742	6	5(1	5(1	NUM
ajis02-1265	742	7	)	)	PUNCT
ajis02-1265	742	8	,	,	PUNCT
ajis02-1265	742	9	87	87	NUM
ajis02-1265	742	10	-	-	SYM
ajis02-1265	742	11	112	112	NUM
ajis02-1265	742	12	.	.	PUNCT
ajis02-1265	743	1	doi	doi	NOUN
ajis02-1265	743	2	:	:	PUNCT
ajis02-1265	743	3	doi:10.1108/14637159910249108	doi:10.1108/14637159910249108	NOUN
ajis02-1265	743	4	alghamdi	alghamdi	NOUN
ajis02-1265	743	5	,	,	PUNCT
ajis02-1265	743	6	i.	i.	PROPN
ajis02-1265	743	7	a.	a.	PROPN
ajis02-1265	743	8	,	,	PUNCT
ajis02-1265	743	9	goodwin	goodwin	PROPN
ajis02-1265	743	10	,	,	PUNCT
ajis02-1265	743	11	r.	r.	PROPN
ajis02-1265	743	12	,	,	PUNCT
ajis02-1265	743	13	&	&	CCONJ
ajis02-1265	743	14	rampersad	rampersad	PROPN
ajis02-1265	743	15	,	,	PUNCT
ajis02-1265	743	16	g.	g.	PROPN
ajis02-1265	743	17	(	(	PUNCT
ajis02-1265	743	18	2014	2014	NUM
ajis02-1265	743	19	)	)	PUNCT
ajis02-1265	743	20	.	.	PUNCT
ajis02-1265	744	1	organizational	organizational	ADJ
ajis02-1265	744	2	e	e	NOUN
ajis02-1265	744	3	-	-	NOUN
ajis02-1265	744	4	government	government	ADJ
ajis02-1265	744	5	readiness	readiness	NOUN
ajis02-1265	744	6	:	:	PUNCT
ajis02-1265	744	7	an	an	DET
ajis02-1265	744	8	investigation	investigation	NOUN
ajis02-1265	744	9	in	in	ADP
ajis02-1265	744	10	saudi	saudi	PROPN
ajis02-1265	744	11	arabia	arabia	PROPN
ajis02-1265	744	12	.	.	PUNCT
ajis02-1265	745	1	international	international	ADJ
ajis02-1265	745	2	journal	journal	PROPN
ajis02-1265	745	3	of	of	ADP
ajis02-1265	745	4	business	business	NOUN
ajis02-1265	745	5	and	and	CCONJ
ajis02-1265	745	6	management	management	NOUN
ajis02-1265	745	7	,	,	PUNCT
ajis02-1265	745	8	9(5	9(5	NUM
ajis02-1265	745	9	)	)	PUNCT
ajis02-1265	745	10	,	,	PUNCT
ajis02-1265	745	11	14	14	NUM
ajis02-1265	745	12	-	-	SYM
ajis02-1265	745	13	24	24	NUM
ajis02-1265	745	14	.	.	PUNCT
ajis02-1265	745	15	almarabeh	almarabeh	PROPN
ajis02-1265	745	16	,	,	PUNCT
ajis02-1265	745	17	t.	t.	PROPN
ajis02-1265	745	18	,	,	PUNCT
ajis02-1265	745	19	&	&	CCONJ
ajis02-1265	745	20	abuali	abuali	PROPN
ajis02-1265	745	21	,	,	PUNCT
ajis02-1265	745	22	a.	a.	NOUN
ajis02-1265	745	23	(	(	PUNCT
ajis02-1265	745	24	2010	2010	NUM
ajis02-1265	745	25	)	)	PUNCT
ajis02-1265	745	26	.	.	PUNCT
ajis02-1265	746	1	a	a	DET
ajis02-1265	746	2	general	general	ADJ
ajis02-1265	746	3	framework	framework	NOUN
ajis02-1265	746	4	for	for	ADP
ajis02-1265	746	5	e	e	NOUN
ajis02-1265	746	6	-	-	NOUN
ajis02-1265	746	7	government	government	NOUN
ajis02-1265	746	8	:	:	PUNCT
ajis02-1265	746	9	definition	definition	NOUN
ajis02-1265	746	10	maturity	maturity	NOUN
ajis02-1265	746	11	challenges	challenge	NOUN
ajis02-1265	746	12	,	,	PUNCT
ajis02-1265	746	13	opportunities	opportunity	NOUN
ajis02-1265	746	14	,	,	PUNCT
ajis02-1265	746	15	and	and	CCONJ
ajis02-1265	746	16	success	success	NOUN
ajis02-1265	746	17	.	.	PUNCT
ajis02-1265	747	1	european	european	ADJ
ajis02-1265	747	2	journal	journal	PROPN
ajis02-1265	747	3	of	of	ADP
ajis02-1265	747	4	scientific	scientific	ADJ
ajis02-1265	747	5	research	research	NOUN
ajis02-1265	747	6	,	,	PUNCT
ajis02-1265	747	7	39(1	39(1	NUM
ajis02-1265	747	8	)	)	PUNCT
ajis02-1265	747	9	,	,	PUNCT
ajis02-1265	747	10	29	29	NUM
ajis02-1265	747	11	-	-	SYM
ajis02-1265	747	12	42	42	NUM
ajis02-1265	747	13	.	.	PUNCT
ajis02-1265	748	1	alves	alves	PROPN
ajis02-1265	748	2	,	,	PUNCT
ajis02-1265	748	3	c.	c.	NOUN
ajis02-1265	748	4	,	,	PUNCT
ajis02-1265	748	5	valença	valença	NOUN
ajis02-1265	748	6	,	,	PUNCT
ajis02-1265	748	7	g.	g.	PROPN
ajis02-1265	748	8	,	,	PUNCT
ajis02-1265	748	9	&	&	CCONJ
ajis02-1265	748	10	santana	santana	PROPN
ajis02-1265	748	11	,	,	PUNCT
ajis02-1265	748	12	a.	a.	NOUN
ajis02-1265	748	13	(	(	PUNCT
ajis02-1265	748	14	2014	2014	NUM
ajis02-1265	748	15	)	)	PUNCT
ajis02-1265	748	16	.	.	PUNCT
ajis02-1265	749	1	understanding	understand	VERB
ajis02-1265	749	2	the	the	DET
ajis02-1265	749	3	factors	factor	NOUN
ajis02-1265	749	4	that	that	PRON
ajis02-1265	749	5	influence	influence	VERB
ajis02-1265	749	6	the	the	DET
ajis02-1265	749	7	adoption	adoption	NOUN
ajis02-1265	749	8	of	of	ADP
ajis02-1265	749	9	bpm	bpm	NOUN
ajis02-1265	749	10	in	in	ADP
ajis02-1265	749	11	two	two	NUM
ajis02-1265	749	12	brazilian	brazilian	ADJ
ajis02-1265	749	13	public	public	ADJ
ajis02-1265	749	14	organizations	organization	NOUN
ajis02-1265	749	15	.	.	PUNCT
ajis02-1265	750	1	in	in	ADP
ajis02-1265	750	2	i.	i.	PROPN
ajis02-1265	750	3	bider	bider	PROPN
ajis02-1265	750	4	,	,	PUNCT
ajis02-1265	750	5	k.	k.	PROPN
ajis02-1265	750	6	gaaloul	gaaloul	PROPN
ajis02-1265	750	7	,	,	PUNCT
ajis02-1265	750	8	j.	j.	PROPN
ajis02-1265	750	9	krogstie	krogstie	PROPN
ajis02-1265	750	10	,	,	PUNCT
ajis02-1265	750	11	s.	s.	PROPN
ajis02-1265	750	12	nurcan	nurcan	PROPN
ajis02-1265	750	13	,	,	PUNCT
ajis02-1265	750	14	h.	h.	PROPN
ajis02-1265	750	15	proper	proper	ADJ
ajis02-1265	750	16	,	,	PUNCT
ajis02-1265	750	17	r.	r.	PROPN
ajis02-1265	750	18	schmidt	schmidt	PROPN
ajis02-1265	750	19	,	,	PUNCT
ajis02-1265	750	20	&	&	CCONJ
ajis02-1265	750	21	p.	p.	NOUN
ajis02-1265	750	22	soffer	soffer	NOUN
ajis02-1265	750	23	(	(	PUNCT
ajis02-1265	750	24	eds	ed	NOUN
ajis02-1265	750	25	.	.	PUNCT
ajis02-1265	750	26	)	)	PUNCT
ajis02-1265	750	27	,	,	PUNCT
ajis02-1265	750	28	enterprise	enterprise	NOUN
ajis02-1265	750	29	,	,	PUNCT
ajis02-1265	750	30	business	business	NOUN
ajis02-1265	750	31	-	-	PUNCT
ajis02-1265	750	32	process	process	NOUN
ajis02-1265	750	33	and	and	CCONJ
ajis02-1265	750	34	information	information	NOUN
ajis02-1265	750	35	systems	system	NOUN
ajis02-1265	750	36	modeling	modeling	NOUN
ajis02-1265	750	37	(	(	PUNCT
ajis02-1265	750	38	vol	vol	NOUN
ajis02-1265	750	39	.	.	PROPN
ajis02-1265	750	40	175	175	NUM
ajis02-1265	750	41	,	,	PUNCT
ajis02-1265	750	42	pp	pp	ADJ
ajis02-1265	750	43	.	.	PUNCT
ajis02-1265	751	1	272	272	NUM
ajis02-1265	751	2	-	-	SYM
ajis02-1265	751	3	286	286	NUM
ajis02-1265	751	4	)	)	PUNCT
ajis02-1265	751	5	.	.	PUNCT
ajis02-1265	752	1	berlin	berlin	PROPN
ajis02-1265	752	2	heidelberg	heidelberg	PROPN
ajis02-1265	752	3	:	:	PUNCT
ajis02-1265	752	4	springer	springer	PROPN
ajis02-1265	752	5	alvesson	alvesson	PROPN
ajis02-1265	752	6	,	,	PUNCT
ajis02-1265	752	7	m.	m.	NOUN
ajis02-1265	752	8	,	,	PUNCT
ajis02-1265	752	9	&	&	CCONJ
ajis02-1265	752	10	sandberg	sandberg	PROPN
ajis02-1265	752	11	,	,	PUNCT
ajis02-1265	752	12	j.	j.	PROPN
ajis02-1265	752	13	(	(	PUNCT
ajis02-1265	752	14	2013	2013	NUM
ajis02-1265	752	15	)	)	PUNCT
ajis02-1265	752	16	.	.	PUNCT
ajis02-1265	753	1	constructing	construct	VERB
ajis02-1265	753	2	research	research	NOUN
ajis02-1265	753	3	questions	question	NOUN
ajis02-1265	753	4	:	:	PUNCT
ajis02-1265	753	5	doing	do	VERB
ajis02-1265	753	6	interesting	interesting	ADJ
ajis02-1265	753	7	research	research	NOUN
ajis02-1265	753	8	.	.	PUNCT
ajis02-1265	754	1	london	london	PROPN
ajis02-1265	754	2	:	:	PUNCT
ajis02-1265	754	3	sage	sage	NOUN
ajis02-1265	754	4	publications	publications	PROPN
ajis02-1265	754	5	ltd	ltd	PROPN
ajis02-1265	754	6	.	.	PROPN
ajis02-1265	754	7	retrieved	retrieve	VERB
ajis02-1265	754	8	from	from	ADP
ajis02-1265	754	9	http://methods.sagepub.com/book/constructing-research-questions	http://methods.sagepub.com/book/constructing-research-question	NOUN
ajis02-1265	754	10	.	.	PUNCT
ajis02-1265	755	1	doi:10.4135/9781446270035	doi:10.4135/9781446270035	NOUN
ajis02-1265	755	2	attaran	attaran	NOUN
ajis02-1265	755	3	,	,	PUNCT
ajis02-1265	755	4	m.	m.	NOUN
ajis02-1265	755	5	(	(	PUNCT
ajis02-1265	755	6	2004	2004	NUM
ajis02-1265	755	7	)	)	PUNCT
ajis02-1265	755	8	.	.	PUNCT
ajis02-1265	756	1	exploring	explore	VERB
ajis02-1265	756	2	the	the	DET
ajis02-1265	756	3	relationship	relationship	NOUN
ajis02-1265	756	4	between	between	ADP
ajis02-1265	756	5	information	information	NOUN
ajis02-1265	756	6	technology	technology	NOUN
ajis02-1265	756	7	and	and	CCONJ
ajis02-1265	756	8	business	business	NOUN
ajis02-1265	756	9	process	process	NOUN
ajis02-1265	756	10	reengineering	reengineere	VERB
ajis02-1265	756	11	.	.	PUNCT
ajis02-1265	757	1	information	information	NOUN
ajis02-1265	757	2	&	&	CCONJ
ajis02-1265	757	3	management	management	PROPN
ajis02-1265	757	4	,	,	PUNCT
ajis02-1265	757	5	41(5	41(5	NUM
ajis02-1265	757	6	)	)	PUNCT
ajis02-1265	757	7	,	,	PUNCT
ajis02-1265	757	8	585	585	NUM
ajis02-1265	757	9	-	-	SYM
ajis02-1265	757	10	596	596	NUM
ajis02-1265	757	11	.	.	PUNCT
ajis02-1265	757	12	axelsson	axelsson	PROPN
ajis02-1265	757	13	,	,	PUNCT
ajis02-1265	757	14	k.	k.	PROPN
ajis02-1265	757	15	,	,	PUNCT
ajis02-1265	757	16	melin	melin	PROPN
ajis02-1265	757	17	,	,	PUNCT
ajis02-1265	757	18	u.	u.	PROPN
ajis02-1265	757	19	,	,	PUNCT
ajis02-1265	757	20	&	&	CCONJ
ajis02-1265	757	21	söderström	söderström	PROPN
ajis02-1265	757	22	,	,	PUNCT
ajis02-1265	757	23	f.	f.	PROPN
ajis02-1265	757	24	(	(	PUNCT
ajis02-1265	757	25	2011	2011	NUM
ajis02-1265	757	26	)	)	PUNCT
ajis02-1265	757	27	.	.	PUNCT
ajis02-1265	758	1	analyzing	analyze	VERB
ajis02-1265	758	2	best	good	ADJ
ajis02-1265	758	3	practice	practice	NOUN
ajis02-1265	758	4	and	and	CCONJ
ajis02-1265	758	5	critical	critical	ADJ
ajis02-1265	758	6	success	success	NOUN
ajis02-1265	758	7	factors	factor	NOUN
ajis02-1265	758	8	in	in	ADP
ajis02-1265	758	9	a	a	DET
ajis02-1265	758	10	health	health	NOUN
ajis02-1265	758	11	information	information	NOUN
ajis02-1265	758	12	system	system	NOUN
ajis02-1265	758	13	case	case	NOUN
ajis02-1265	758	14	–	–	PUNCT
ajis02-1265	758	15	are	be	AUX
ajis02-1265	758	16	there	there	PRON
ajis02-1265	758	17	any	any	DET
ajis02-1265	758	18	shortcuts	shortcut	NOUN
ajis02-1265	758	19	to	to	PART
ajis02-1265	758	20	successful	successful	ADJ
ajis02-1265	758	21	it	it	PRON
ajis02-1265	758	22	implementation	implementation	NOUN
ajis02-1265	758	23	?	?	PUNCT
ajis02-1265	758	24	"	"	PUNCT
ajis02-1265	758	25	.	.	PUNCT
ajis02-1265	759	1	paper	paper	NOUN
ajis02-1265	759	2	presented	present	VERB
ajis02-1265	759	3	at	at	ADP
ajis02-1265	759	4	the	the	DET
ajis02-1265	759	5	european	european	PROPN
ajis02-1265	759	6	conference	conference	PROPN
ajis02-1265	759	7	on	on	ADP
ajis02-1265	759	8	information	information	NOUN
ajis02-1265	759	9	systems	system	NOUN
ajis02-1265	759	10	(	(	PUNCT
ajis02-1265	759	11	ecis	ecis	ADJ
ajis02-1265	759	12	)	)	PUNCT
ajis02-1265	759	13	,	,	PUNCT
ajis02-1265	759	14	helsinki	helsinki	PROPN
ajis02-1265	759	15	.	.	PUNCT
ajis02-1265	760	1	bandara	bandara	PROPN
ajis02-1265	760	2	,	,	PUNCT
ajis02-1265	760	3	w.	w.	PROPN
ajis02-1265	760	4	,	,	PUNCT
ajis02-1265	760	5	furtmuller	furtmuller	NOUN
ajis02-1265	760	6	,	,	PUNCT
ajis02-1265	760	7	e.	e.	PROPN
ajis02-1265	760	8	,	,	PUNCT
ajis02-1265	760	9	gorbacheva	gorbacheva	PROPN
ajis02-1265	760	10	,	,	PUNCT
ajis02-1265	760	11	e.	e.	PROPN
ajis02-1265	760	12	,	,	PUNCT
ajis02-1265	760	13	miskon	miskon	PROPN
ajis02-1265	760	14	,	,	PUNCT
ajis02-1265	760	15	s.	s.	PROPN
ajis02-1265	760	16	,	,	PUNCT
ajis02-1265	760	17	&	&	CCONJ
ajis02-1265	760	18	beekhuyzen	beekhuyzen	PROPN
ajis02-1265	760	19	,	,	PUNCT
ajis02-1265	760	20	j.	j.	PROPN
ajis02-1265	760	21	(	(	PUNCT
ajis02-1265	760	22	2015	2015	NUM
ajis02-1265	760	23	)	)	PUNCT
ajis02-1265	760	24	.	.	PUNCT
ajis02-1265	761	1	achieving	achieve	VERB
ajis02-1265	761	2	rigour	rigour	NOUN
ajis02-1265	761	3	in	in	ADP
ajis02-1265	761	4	literature	literature	NOUN
ajis02-1265	761	5	reviews	review	NOUN
ajis02-1265	761	6	:	:	PUNCT
ajis02-1265	761	7	insights	insight	NOUN
ajis02-1265	761	8	from	from	ADP
ajis02-1265	761	9	qualitative	qualitative	ADJ
ajis02-1265	761	10	data	datum	NOUN
ajis02-1265	761	11	analysis	analysis	NOUN
ajis02-1265	761	12	and	and	CCONJ
ajis02-1265	761	13	tool	tool	NOUN
ajis02-1265	761	14	-	-	PUNCT
ajis02-1265	761	15	support	support	NOUN
ajis02-1265	761	16	.	.	PUNCT
ajis02-1265	762	1	communications	communication	NOUN
ajis02-1265	762	2	of	of	ADP
ajis02-1265	762	3	the	the	DET
ajis02-1265	762	4	association	association	NOUN
ajis02-1265	762	5	for	for	ADP
ajis02-1265	762	6	information	information	NOUN
ajis02-1265	762	7	systems	system	NOUN
ajis02-1265	762	8	.	.	PUNCT
ajis02-1265	763	1	special	special	ADJ
ajis02-1265	763	2	issue	issue	NOUN
ajis02-1265	763	3	on	on	ADP
ajis02-1265	763	4	the	the	DET
ajis02-1265	763	5	literature	literature	NOUN
ajis02-1265	763	6	review	review	NOUN
ajis02-1265	763	7	in	in	ADP
ajis02-1265	763	8	information	information	NOUN
ajis02-1265	763	9	systems	system	NOUN
ajis02-1265	763	10	research	research	NOUN
ajis02-1265	763	11	.	.	PUNCT
ajis02-1265	764	1	bandara	bandara	PROPN
ajis02-1265	764	2	,	,	PUNCT
ajis02-1265	764	3	w.	w.	PROPN
ajis02-1265	764	4	,	,	PUNCT
ajis02-1265	764	5	syed	syed	PROPN
ajis02-1265	764	6	,	,	PUNCT
ajis02-1265	764	7	r.	r.	PROPN
ajis02-1265	764	8	,	,	PUNCT
ajis02-1265	764	9	kapurubandra	kapurubandra	NOUN
ajis02-1265	764	10	,	,	PUNCT
ajis02-1265	764	11	m.	m.	NOUN
ajis02-1265	764	12	,	,	PUNCT
ajis02-1265	764	13	&	&	CCONJ
ajis02-1265	764	14	rupasinghe	rupasinghe	NOUN
ajis02-1265	764	15	,	,	PUNCT
ajis02-1265	764	16	l.	l.	PROPN
ajis02-1265	764	17	(	(	PUNCT
ajis02-1265	764	18	2012	2012	NUM
ajis02-1265	764	19	)	)	PUNCT
ajis02-1265	764	20	.	.	PUNCT
ajis02-1265	765	1	building	build	VERB
ajis02-1265	765	2	essential	essential	ADJ
ajis02-1265	765	3	bpm	bpm	NOUN
ajis02-1265	765	4	capabilities	capability	NOUN
ajis02-1265	765	5	to	to	PART
ajis02-1265	765	6	assist	assist	VERB
ajis02-1265	765	7	successful	successful	ADJ
ajis02-1265	765	8	ict	ict	NOUN
ajis02-1265	765	9	deployment	deployment	NOUN
ajis02-1265	765	10	in	in	ADP
ajis02-1265	765	11	the	the	DET
ajis02-1265	765	12	developing	develop	VERB
ajis02-1265	765	13	context	context	NOUN
ajis02-1265	765	14	:	:	PUNCT
ajis02-1265	765	15	observations	observation	NOUN
ajis02-1265	765	16	and	and	CCONJ
ajis02-1265	765	17	recommendations	recommendation	NOUN
ajis02-1265	765	18	from	from	ADP
ajis02-1265	765	19	sri	sri	PROPN
ajis02-1265	765	20	lanka	lanka	PROPN
ajis02-1265	765	21	.	.	PUNCT
ajis02-1265	766	1	paper	paper	PROPN
ajis02-1265	766	2	presented	present	VERB
ajis02-1265	766	3	at	at	ADP
ajis02-1265	766	4	the	the	DET
ajis02-1265	766	5	5th	5th	ADJ
ajis02-1265	766	6	annual	annual	ADJ
ajis02-1265	766	7	workshop	workshop	NOUN
ajis02-1265	766	8	of	of	ADP
ajis02-1265	766	9	the	the	DET
ajis02-1265	766	10	ais	ais	PROPN
ajis02-1265	766	11	special	special	ADJ
ajis02-1265	766	12	interest	interest	NOUN
ajis02-1265	766	13	group	group	NOUN
ajis02-1265	766	14	for	for	ADP
ajis02-1265	766	15	ict	ict	PROPN
ajis02-1265	766	16	in	in	ADP
ajis02-1265	766	17	global	global	ADJ
ajis02-1265	766	18	development	development	PROPN
ajis02-1265	766	19	,	,	PUNCT
ajis02-1265	766	20	orlando	orlando	PROPN
ajis02-1265	766	21	.	.	PUNCT
ajis02-1265	767	1	http://aisel.aisnet.org/globdev2012/14	http://aisel.aisnet.org/globdev2012/14	VERB
ajis02-1265	767	2	australasian	australasian	ADJ
ajis02-1265	767	3	journal	journal	NOUN
ajis02-1265	767	4	of	of	ADP
ajis02-1265	767	5	information	information	NOUN
ajis02-1265	767	6	systems	system	NOUN
ajis02-1265	767	7	syed	sye	VERB
ajis02-1265	767	8	,	,	PUNCT
ajis02-1265	767	9	bandara	bandara	PROPN
ajis02-1265	767	10	,	,	PUNCT
ajis02-1265	767	11	french	french	PROPN
ajis02-1265	767	12	&	&	CCONJ
ajis02-1265	767	13	stewart	stewart	PROPN
ajis02-1265	767	14	2018	2018	NUM
ajis02-1265	767	15	,	,	PUNCT
ajis02-1265	767	16	vol	vol	NOUN
ajis02-1265	767	17	22	22	NUM
ajis02-1265	767	18	,	,	PUNCT
ajis02-1265	767	19	research	research	NOUN
ajis02-1265	767	20	article	article	NOUN
ajis02-1265	767	21	csf	csf	ADJ
ajis02-1265	767	22	of	of	ADP
ajis02-1265	767	23	bpm	bpm	NOUN
ajis02-1265	767	24	in	in	ADP
ajis02-1265	767	25	public	public	ADJ
ajis02-1265	767	26	sector	sector	NOUN
ajis02-1265	767	27	35	35	NUM
ajis02-1265	767	28	bazeley	bazeley	NOUN
ajis02-1265	767	29	,	,	PUNCT
ajis02-1265	767	30	p.	p.	NOUN
ajis02-1265	767	31	(	(	PUNCT
ajis02-1265	767	32	2007	2007	NUM
ajis02-1265	767	33	)	)	PUNCT
ajis02-1265	767	34	.	.	PUNCT
ajis02-1265	768	1	qualitative	qualitative	ADJ
ajis02-1265	768	2	data	datum	NOUN
ajis02-1265	768	3	analysis	analysis	NOUN
ajis02-1265	768	4	with	with	ADP
ajis02-1265	768	5	nvivo	nvivo	NOUN
ajis02-1265	768	6	.	.	PUNCT
ajis02-1265	769	1	los	los	PROPN
ajis02-1265	769	2	angeles	angeles	PROPN
ajis02-1265	769	3	london	london	PROPN
ajis02-1265	769	4	:	:	PUNCT
ajis02-1265	769	5	sage	sage	NOUN
ajis02-1265	769	6	.	.	PUNCT
ajis02-1265	770	1	bhatnagar	bhatnagar	PROPN
ajis02-1265	770	2	,	,	PUNCT
ajis02-1265	770	3	s.	s.	PROPN
ajis02-1265	770	4	(	(	PUNCT
ajis02-1265	770	5	2004	2004	NUM
ajis02-1265	770	6	)	)	PUNCT
ajis02-1265	770	7	.	.	PUNCT
ajis02-1265	771	1	building	build	VERB
ajis02-1265	771	2	blocks	block	NOUN
ajis02-1265	771	3	of	of	ADP
ajis02-1265	771	4	e	e	NOUN
ajis02-1265	771	5	-	-	NOUN
ajis02-1265	771	6	government	government	NOUN
ajis02-1265	771	7	:	:	PUNCT
ajis02-1265	771	8	lessons	lesson	NOUN
ajis02-1265	771	9	from	from	ADP
ajis02-1265	771	10	developing	develop	VERB
ajis02-1265	771	11	countries	country	NOUN
ajis02-1265	771	12	.	.	PUNCT
ajis02-1265	772	1	world	world	PROPN
ajis02-1265	772	2	bank	bank	PROPN
ajis02-1265	772	3	retrieved	retrieve	VERB
ajis02-1265	772	4	from	from	ADP
ajis02-1265	772	5	http://www1.worldbank.org/prem/premnotes/premnote91.pdf	http://www1.worldbank.org/prem/premnotes/premnote91.pdf	PROPN
ajis02-1265	772	6	.	.	PUNCT
ajis02-1265	773	1	bin	bin	PROPN
ajis02-1265	773	2	taher	taher	PROPN
ajis02-1265	773	3	,	,	PUNCT
ajis02-1265	773	4	n.	n.	PROPN
ajis02-1265	773	5	a.	a.	PROPN
ajis02-1265	773	6	,	,	PUNCT
ajis02-1265	773	7	krotov	krotov	NOUN
ajis02-1265	773	8	,	,	PUNCT
ajis02-1265	773	9	v.	v.	PROPN
ajis02-1265	773	10	,	,	PUNCT
ajis02-1265	773	11	&	&	CCONJ
ajis02-1265	773	12	silva	silva	PROPN
ajis02-1265	773	13	,	,	PUNCT
ajis02-1265	773	14	l.	l.	PROPN
ajis02-1265	773	15	(	(	PUNCT
ajis02-1265	773	16	2015	2015	NUM
ajis02-1265	773	17	)	)	PUNCT
ajis02-1265	773	18	.	.	PUNCT
ajis02-1265	774	1	a	a	DET
ajis02-1265	774	2	framework	framework	NOUN
ajis02-1265	774	3	for	for	ADP
ajis02-1265	774	4	leading	lead	VERB
ajis02-1265	774	5	change	change	NOUN
ajis02-1265	774	6	in	in	ADP
ajis02-1265	774	7	the	the	DET
ajis02-1265	774	8	uae	uae	PROPN
ajis02-1265	774	9	public	public	ADJ
ajis02-1265	774	10	sector	sector	NOUN
ajis02-1265	774	11	.	.	PUNCT
ajis02-1265	775	1	international	international	ADJ
ajis02-1265	775	2	journal	journal	NOUN
ajis02-1265	775	3	of	of	ADP
ajis02-1265	775	4	organizational	organizational	ADJ
ajis02-1265	775	5	analysis	analysis	NOUN
ajis02-1265	775	6	,	,	PUNCT
ajis02-1265	775	7	23(3	23(3	NUM
ajis02-1265	775	8	)	)	PUNCT
ajis02-1265	775	9	,	,	PUNCT
ajis02-1265	775	10	348	348	NUM
ajis02-1265	775	11	-	-	SYM
ajis02-1265	775	12	363	363	NUM
ajis02-1265	775	13	.	.	PUNCT
ajis02-1265	776	1	doi:10.1108	doi:10.1108	PROPN
ajis02-1265	776	2	/	/	SYM
ajis02-1265	776	3	ijoa-10	ijoa-10	PROPN
ajis02-1265	776	4	-	-	PUNCT
ajis02-1265	776	5	2014	2014	NUM
ajis02-1265	776	6	-	-	PUNCT
ajis02-1265	776	7	0809	0809	NUM
ajis02-1265	776	8	borman	borman	NOUN
ajis02-1265	776	9	,	,	PUNCT
ajis02-1265	776	10	m.	m.	NOUN
ajis02-1265	776	11	,	,	PUNCT
ajis02-1265	776	12	&	&	CCONJ
ajis02-1265	776	13	janssen	janssen	PROPN
ajis02-1265	776	14	,	,	PUNCT
ajis02-1265	776	15	m.	m.	NOUN
ajis02-1265	776	16	(	(	PUNCT
ajis02-1265	776	17	2012	2012	NUM
ajis02-1265	776	18	)	)	PUNCT
ajis02-1265	776	19	.	.	PUNCT
ajis02-1265	777	1	critical	critical	ADJ
ajis02-1265	777	2	success	success	NOUN
ajis02-1265	777	3	factors	factor	NOUN
ajis02-1265	777	4	for	for	ADP
ajis02-1265	777	5	shared	shared	ADJ
ajis02-1265	777	6	services	service	NOUN
ajis02-1265	777	7	:	:	PUNCT
ajis02-1265	777	8	results	result	VERB
ajis02-1265	777	9	from	from	ADP
ajis02-1265	777	10	two	two	NUM
ajis02-1265	777	11	case	case	NOUN
ajis02-1265	777	12	studies	study	NOUN
ajis02-1265	777	13	.	.	PUNCT
ajis02-1265	778	1	paper	paper	NOUN
ajis02-1265	778	2	presented	present	VERB
ajis02-1265	778	3	at	at	ADP
ajis02-1265	778	4	the	the	DET
ajis02-1265	778	5	45th	45th	ADJ
ajis02-1265	778	6	hawaii	hawaii	PROPN
ajis02-1265	778	7	international	international	ADJ
ajis02-1265	778	8	conference	conference	NOUN
ajis02-1265	778	9	on	on	ADP
ajis02-1265	778	10	system	system	NOUN
ajis02-1265	778	11	sciences	science	NOUN
ajis02-1265	778	12	.	.	PUNCT
ajis02-1265	779	1	borras	borra	NOUN
ajis02-1265	779	2	,	,	PUNCT
ajis02-1265	779	3	j.	j.	PROPN
ajis02-1265	779	4	(	(	PUNCT
ajis02-1265	779	5	2012	2012	NUM
ajis02-1265	779	6	)	)	PUNCT
ajis02-1265	779	7	.	.	PUNCT
ajis02-1265	780	1	the	the	DET
ajis02-1265	780	2	oasis	oasis	PROPN
ajis02-1265	780	3	transformational	transformational	ADJ
ajis02-1265	780	4	government	government	NOUN
ajis02-1265	780	5	framework	framework	NOUN
ajis02-1265	780	6	.	.	PUNCT
ajis02-1265	781	1	european	european	ADJ
ajis02-1265	781	2	journal	journal	PROPN
ajis02-1265	781	3	of	of	ADP
ajis02-1265	781	4	epractice	epractice	PROPN
ajis02-1265	781	5	,	,	PUNCT
ajis02-1265	781	6	15	15	NUM
ajis02-1265	781	7	,	,	PUNCT
ajis02-1265	781	8	26	26	NUM
ajis02-1265	781	9	-	-	SYM
ajis02-1265	781	10	51	51	NUM
ajis02-1265	781	11	.	.	PUNCT
ajis02-1265	782	1	buh	buh	PROPN
ajis02-1265	782	2	,	,	PUNCT
ajis02-1265	782	3	b.	b.	PROPN
ajis02-1265	782	4	,	,	PUNCT
ajis02-1265	782	5	kovačič	kovačič	PROPN
ajis02-1265	782	6	,	,	PUNCT
ajis02-1265	782	7	a.	a.	PROPN
ajis02-1265	782	8	,	,	PUNCT
ajis02-1265	782	9	&	&	CCONJ
ajis02-1265	782	10	indihar	indihar	PROPN
ajis02-1265	782	11	štemberger	štemberger	NOUN
ajis02-1265	782	12	,	,	PUNCT
ajis02-1265	782	13	m.	m.	NOUN
ajis02-1265	782	14	(	(	PUNCT
ajis02-1265	782	15	2015	2015	NUM
ajis02-1265	782	16	)	)	PUNCT
ajis02-1265	782	17	.	.	PUNCT
ajis02-1265	783	1	critical	critical	ADJ
ajis02-1265	783	2	success	success	NOUN
ajis02-1265	783	3	factors	factor	NOUN
ajis02-1265	783	4	for	for	ADP
ajis02-1265	783	5	different	different	ADJ
ajis02-1265	783	6	stages	stage	NOUN
ajis02-1265	783	7	of	of	ADP
ajis02-1265	783	8	business	business	NOUN
ajis02-1265	783	9	process	process	NOUN
ajis02-1265	783	10	management	management	NOUN
ajis02-1265	783	11	adoption	adoption	NOUN
ajis02-1265	783	12	–	–	PUNCT
ajis02-1265	783	13	a	a	DET
ajis02-1265	783	14	case	case	NOUN
ajis02-1265	783	15	study	study	NOUN
ajis02-1265	783	16	.	.	PUNCT
ajis02-1265	784	1	ekonomska	ekonomska	PROPN
ajis02-1265	784	2	istraživanja	istraživanja	PROPN
ajis02-1265	784	3	,	,	PUNCT
ajis02-1265	784	4	28(1	28(1	NOUN
ajis02-1265	784	5	)	)	PUNCT
ajis02-1265	784	6	,	,	PUNCT
ajis02-1265	784	7	243	243	NUM
ajis02-1265	784	8	-	-	SYM
ajis02-1265	784	9	257	257	NUM
ajis02-1265	784	10	.	.	PUNCT
ajis02-1265	785	1	chen	chen	PROPN
ajis02-1265	785	2	,	,	PUNCT
ajis02-1265	785	3	y.	y.	PROPN
ajis02-1265	785	4	,	,	PUNCT
ajis02-1265	785	5	chen	chen	PROPN
ajis02-1265	785	6	,	,	PUNCT
ajis02-1265	785	7	h.	h.	PROPN
ajis02-1265	785	8	,	,	PUNCT
ajis02-1265	785	9	huang	huang	PROPN
ajis02-1265	785	10	,	,	PUNCT
ajis02-1265	785	11	w.	w.	PROPN
ajis02-1265	785	12	,	,	PUNCT
ajis02-1265	785	13	&	&	CCONJ
ajis02-1265	785	14	ching	ching	PROPN
ajis02-1265	785	15	,	,	PUNCT
ajis02-1265	785	16	r.	r.	PROPN
ajis02-1265	785	17	k.	k.	PROPN
ajis02-1265	785	18	(	(	PUNCT
ajis02-1265	785	19	2006	2006	NUM
ajis02-1265	785	20	)	)	PUNCT
ajis02-1265	785	21	.	.	PUNCT
ajis02-1265	786	1	e	e	X
ajis02-1265	786	2	-	-	NOUN
ajis02-1265	786	3	government	government	NOUN
ajis02-1265	786	4	strategies	strategy	NOUN
ajis02-1265	786	5	in	in	ADP
ajis02-1265	786	6	developed	developed	ADJ
ajis02-1265	786	7	and	and	CCONJ
ajis02-1265	786	8	developing	develop	VERB
ajis02-1265	786	9	countries	country	NOUN
ajis02-1265	786	10	:	:	PUNCT
ajis02-1265	786	11	an	an	DET
ajis02-1265	786	12	implementation	implementation	NOUN
ajis02-1265	786	13	framework	framework	NOUN
ajis02-1265	786	14	and	and	CCONJ
ajis02-1265	786	15	case	case	NOUN
ajis02-1265	786	16	study	study	NOUN
ajis02-1265	786	17	.	.	PUNCT
ajis02-1265	787	1	journal	journal	PROPN
ajis02-1265	787	2	of	of	ADP
ajis02-1265	787	3	global	global	ADJ
ajis02-1265	787	4	information	information	NOUN
ajis02-1265	787	5	management	management	NOUN
ajis02-1265	787	6	,	,	PUNCT
ajis02-1265	787	7	14(1	14(1	NUM
ajis02-1265	787	8	)	)	PUNCT
ajis02-1265	787	9	,	,	PUNCT
ajis02-1265	787	10	23	23	NUM
ajis02-1265	787	11	.	.	PUNCT
ajis02-1265	788	1	chong	chong	PROPN
ajis02-1265	788	2	,	,	PUNCT
ajis02-1265	788	3	s.	s.	PROPN
ajis02-1265	788	4	,	,	PUNCT
ajis02-1265	788	5	&	&	CCONJ
ajis02-1265	788	6	rosemann	rosemann	PROPN
ajis02-1265	788	7	,	,	PUNCT
ajis02-1265	788	8	m.	m.	NOUN
ajis02-1265	788	9	(	(	PUNCT
ajis02-1265	788	10	2010	2010	NUM
ajis02-1265	788	11	)	)	PUNCT
ajis02-1265	788	12	.	.	PUNCT
ajis02-1265	789	1	towards	towards	ADP
ajis02-1265	789	2	a	a	DET
ajis02-1265	789	3	framework	framework	NOUN
ajis02-1265	789	4	for	for	ADP
ajis02-1265	789	5	bpm	bpm	NOUN
ajis02-1265	789	6	communication	communication	NOUN
ajis02-1265	789	7	.	.	PUNCT
ajis02-1265	790	1	paper	paper	NOUN
ajis02-1265	790	2	presented	present	VERB
ajis02-1265	790	3	at	at	ADP
ajis02-1265	790	4	the	the	DET
ajis02-1265	790	5	7th	7th	ADJ
ajis02-1265	790	6	itais	itais	PROPN
ajis02-1265	790	7	conference	conference	PROPN
ajis02-1265	790	8	naples	naples	PROPN
ajis02-1265	790	9	dada	dada	PROPN
ajis02-1265	790	10	,	,	PUNCT
ajis02-1265	790	11	d.	d.	PROPN
ajis02-1265	790	12	(	(	PUNCT
ajis02-1265	790	13	2006	2006	NUM
ajis02-1265	790	14	)	)	PUNCT
ajis02-1265	790	15	.	.	PUNCT
ajis02-1265	791	1	the	the	DET
ajis02-1265	791	2	failure	failure	NOUN
ajis02-1265	791	3	of	of	ADP
ajis02-1265	791	4	e	e	NOUN
ajis02-1265	791	5	-	-	NOUN
ajis02-1265	791	6	government	government	NOUN
ajis02-1265	791	7	in	in	ADP
ajis02-1265	791	8	developing	develop	VERB
ajis02-1265	791	9	countries	country	NOUN
ajis02-1265	791	10	:	:	PUNCT
ajis02-1265	791	11	a	a	DET
ajis02-1265	791	12	literature	literature	NOUN
ajis02-1265	791	13	review	review	NOUN
ajis02-1265	791	14	.	.	PUNCT
ajis02-1265	792	1	the	the	DET
ajis02-1265	792	2	electronic	electronic	ADJ
ajis02-1265	792	3	journal	journal	NOUN
ajis02-1265	792	4	of	of	ADP
ajis02-1265	792	5	information	information	NOUN
ajis02-1265	792	6	systems	system	NOUN
ajis02-1265	792	7	in	in	ADP
ajis02-1265	792	8	developing	develop	VERB
ajis02-1265	792	9	countries	country	NOUN
ajis02-1265	792	10	,	,	PUNCT
ajis02-1265	792	11	26	26	NUM
ajis02-1265	792	12	davenport	davenport	NOUN
ajis02-1265	792	13	,	,	PUNCT
ajis02-1265	792	14	t.	t.	PROPN
ajis02-1265	792	15	h.	h.	PROPN
ajis02-1265	792	16	(	(	PUNCT
ajis02-1265	792	17	1993	1993	NUM
ajis02-1265	792	18	)	)	PUNCT
ajis02-1265	792	19	.	.	PUNCT
ajis02-1265	793	1	process	process	NOUN
ajis02-1265	793	2	innovation	innovation	NOUN
ajis02-1265	793	3	:	:	PUNCT
ajis02-1265	793	4	reengineering	reengineere	VERB
ajis02-1265	793	5	work	work	NOUN
ajis02-1265	793	6	through	through	ADP
ajis02-1265	793	7	information	information	NOUN
ajis02-1265	793	8	technology	technology	NOUN
ajis02-1265	793	9	.	.	PUNCT
ajis02-1265	794	1	boston	boston	PROPN
ajis02-1265	794	2	,	,	PUNCT
ajis02-1265	794	3	mass	mass	PROPN
ajis02-1265	794	4	:	:	PUNCT
ajis02-1265	794	5	harvard	harvard	PROPN
ajis02-1265	794	6	business	business	PROPN
ajis02-1265	794	7	school	school	PROPN
ajis02-1265	794	8	press	press	NOUN
ajis02-1265	794	9	.	.	PUNCT
ajis02-1265	795	1	davenport	davenport	PROPN
ajis02-1265	795	2	,	,	PUNCT
ajis02-1265	795	3	t.	t.	PROPN
ajis02-1265	795	4	h.	h.	PROPN
ajis02-1265	795	5	,	,	PUNCT
ajis02-1265	795	6	&	&	CCONJ
ajis02-1265	795	7	short	short	PROPN
ajis02-1265	795	8	,	,	PUNCT
ajis02-1265	795	9	j.	j.	PROPN
ajis02-1265	795	10	e.	e.	PROPN
ajis02-1265	795	11	(	(	PUNCT
ajis02-1265	795	12	1990	1990	NUM
ajis02-1265	795	13	)	)	PUNCT
ajis02-1265	795	14	.	.	PUNCT
ajis02-1265	796	1	the	the	DET
ajis02-1265	796	2	new	new	ADJ
ajis02-1265	796	3	industrial	industrial	ADJ
ajis02-1265	796	4	engineering	engineering	NOUN
ajis02-1265	796	5	:	:	PUNCT
ajis02-1265	796	6	information	information	NOUN
ajis02-1265	796	7	technology	technology	NOUN
ajis02-1265	796	8	and	and	CCONJ
ajis02-1265	796	9	business	business	NOUN
ajis02-1265	796	10	process	process	NOUN
ajis02-1265	796	11	redesign	redesign	NOUN
ajis02-1265	796	12	.	.	PUNCT
ajis02-1265	797	1	sloan	sloan	PROPN
ajis02-1265	797	2	management	management	PROPN
ajis02-1265	797	3	review	review	PROPN
ajis02-1265	797	4	,	,	PUNCT
ajis02-1265	797	5	31(4	31(4	NUM
ajis02-1265	797	6	)	)	PUNCT
ajis02-1265	797	7	,	,	PUNCT
ajis02-1265	797	8	11	11	NUM
ajis02-1265	797	9	-	-	SYM
ajis02-1265	797	10	27	27	NUM
ajis02-1265	797	11	.	.	PUNCT
ajis02-1265	798	1	decuir	decuir	NOUN
ajis02-1265	798	2	-	-	PUNCT
ajis02-1265	798	3	gunby	gunby	PROPN
ajis02-1265	798	4	,	,	PUNCT
ajis02-1265	798	5	j.	j.	PROPN
ajis02-1265	798	6	t.	t.	PROPN
ajis02-1265	798	7	,	,	PUNCT
ajis02-1265	798	8	marshall	marshall	PROPN
ajis02-1265	798	9	,	,	PUNCT
ajis02-1265	798	10	p.	p.	PROPN
ajis02-1265	798	11	l.	l.	PROPN
ajis02-1265	798	12	,	,	PUNCT
ajis02-1265	798	13	&	&	CCONJ
ajis02-1265	798	14	mcculloch	mcculloch	PROPN
ajis02-1265	798	15	,	,	PUNCT
ajis02-1265	798	16	a.	a.	PROPN
ajis02-1265	798	17	w.	w.	PROPN
ajis02-1265	798	18	(	(	PUNCT
ajis02-1265	798	19	2011	2011	NUM
ajis02-1265	798	20	)	)	PUNCT
ajis02-1265	798	21	.	.	PUNCT
ajis02-1265	799	1	developing	develop	VERB
ajis02-1265	799	2	and	and	CCONJ
ajis02-1265	799	3	using	use	VERB
ajis02-1265	799	4	a	a	DET
ajis02-1265	799	5	codebook	codebook	NOUN
ajis02-1265	799	6	for	for	ADP
ajis02-1265	799	7	the	the	DET
ajis02-1265	799	8	analysis	analysis	NOUN
ajis02-1265	799	9	of	of	ADP
ajis02-1265	799	10	interview	interview	NOUN
ajis02-1265	799	11	data	datum	NOUN
ajis02-1265	799	12	:	:	PUNCT
ajis02-1265	799	13	an	an	DET
ajis02-1265	799	14	example	example	NOUN
ajis02-1265	799	15	from	from	ADP
ajis02-1265	799	16	a	a	DET
ajis02-1265	799	17	professional	professional	ADJ
ajis02-1265	799	18	development	development	NOUN
ajis02-1265	799	19	research	research	NOUN
ajis02-1265	799	20	project	project	NOUN
ajis02-1265	799	21	.	.	PUNCT
ajis02-1265	800	1	field	field	NOUN
ajis02-1265	800	2	methods	method	NOUN
ajis02-1265	800	3	,	,	PUNCT
ajis02-1265	800	4	23(2	23(2	NUM
ajis02-1265	800	5	)	)	PUNCT
ajis02-1265	800	6	,	,	PUNCT
ajis02-1265	800	7	136	136	NUM
ajis02-1265	800	8	-	-	SYM
ajis02-1265	800	9	155	155	NUM
ajis02-1265	800	10	.	.	PUNCT
ajis02-1265	800	11	doi:10.1177/1525822x10388468	doi:10.1177/1525822x10388468	NOUN
ajis02-1265	800	12	dexter	dexter	PROPN
ajis02-1265	800	13	,	,	PUNCT
ajis02-1265	800	14	b.	b.	PROPN
ajis02-1265	800	15	(	(	PUNCT
ajis02-1265	800	16	2010	2010	NUM
ajis02-1265	800	17	)	)	PUNCT
ajis02-1265	800	18	.	.	PUNCT
ajis02-1265	801	1	critical	critical	ADJ
ajis02-1265	801	2	success	success	NOUN
ajis02-1265	801	3	factors	factor	NOUN
ajis02-1265	801	4	for	for	ADP
ajis02-1265	801	5	developmental	developmental	ADJ
ajis02-1265	801	6	team	team	NOUN
ajis02-1265	801	7	projects	project	NOUN
ajis02-1265	801	8	.	.	PUNCT
ajis02-1265	802	1	team	team	NOUN
ajis02-1265	802	2	performance	performance	NOUN
ajis02-1265	802	3	management	management	NOUN
ajis02-1265	802	4	,	,	PUNCT
ajis02-1265	802	5	16(7/8	16(7/8	NUM
ajis02-1265	802	6	)	)	PUNCT
ajis02-1265	802	7	,	,	PUNCT
ajis02-1265	802	8	343	343	NUM
ajis02-1265	802	9	-	-	SYM
ajis02-1265	802	10	358	358	NUM
ajis02-1265	802	11	.	.	PUNCT
ajis02-1265	803	1	doi	doi	NOUN
ajis02-1265	803	2	:	:	PUNCT
ajis02-1265	803	3	http://dx.doi.org/10.1108/13527591011090637	http://dx.doi.org/10.1108/13527591011090637	NOUN
ajis02-1265	803	4	dobbins	dobbin	NOUN
ajis02-1265	803	5	,	,	PUNCT
ajis02-1265	803	6	j.	j.	PROPN
ajis02-1265	803	7	h.	h.	PROPN
ajis02-1265	803	8	,	,	PUNCT
ajis02-1265	803	9	&	&	CCONJ
ajis02-1265	803	10	donnelly	donnelly	PROPN
ajis02-1265	803	11	,	,	PUNCT
ajis02-1265	803	12	r.	r.	PROPN
ajis02-1265	803	13	g.	g.	PROPN
ajis02-1265	803	14	(	(	PUNCT
ajis02-1265	803	15	1998	1998	NUM
ajis02-1265	803	16	)	)	PUNCT
ajis02-1265	803	17	.	.	PUNCT
ajis02-1265	804	1	summary	summary	NOUN
ajis02-1265	804	2	research	research	NOUN
ajis02-1265	804	3	report	report	NOUN
ajis02-1265	804	4	on	on	ADP
ajis02-1265	804	5	critical	critical	ADJ
ajis02-1265	804	6	success	success	NOUN
ajis02-1265	804	7	factors	factor	NOUN
ajis02-1265	804	8	in	in	ADP
ajis02-1265	804	9	federal	federal	ADJ
ajis02-1265	804	10	government	government	NOUN
ajis02-1265	804	11	program	program	NOUN
ajis02-1265	804	12	management	management	NOUN
ajis02-1265	804	13	.	.	PUNCT
ajis02-1265	805	1	retrieved	retrieve	VERB
ajis02-1265	805	2	from	from	ADP
ajis02-1265	805	3	fort	fort	PROPN
ajis02-1265	805	4	belvoir	belvoir	PROPN
ajis02-1265	805	5	,	,	PUNCT
ajis02-1265	805	6	va	va	NOUN
ajis02-1265	805	7	:	:	PUNCT
ajis02-1265	805	8	doebeli	doebeli	PROPN
ajis02-1265	805	9	,	,	PUNCT
ajis02-1265	805	10	g.	g.	PROPN
ajis02-1265	805	11	,	,	PUNCT
ajis02-1265	805	12	fisher	fisher	PROPN
ajis02-1265	805	13	,	,	PUNCT
ajis02-1265	805	14	r.	r.	PROPN
ajis02-1265	805	15	,	,	PUNCT
ajis02-1265	805	16	gapp	gapp	NOUN
ajis02-1265	805	17	,	,	PUNCT
ajis02-1265	805	18	r.	r.	PROPN
ajis02-1265	805	19	,	,	PUNCT
ajis02-1265	805	20	&	&	CCONJ
ajis02-1265	805	21	sanzogni	sanzogni	NOUN
ajis02-1265	805	22	,	,	PUNCT
ajis02-1265	805	23	l.	l.	PROPN
ajis02-1265	805	24	(	(	PUNCT
ajis02-1265	805	25	2011	2011	NUM
ajis02-1265	805	26	)	)	PUNCT
ajis02-1265	805	27	.	.	PUNCT
ajis02-1265	806	1	using	use	VERB
ajis02-1265	806	2	bpm	bpm	NOUN
ajis02-1265	806	3	governance	governance	NOUN
ajis02-1265	806	4	to	to	PART
ajis02-1265	806	5	align	align	VERB
ajis02-1265	806	6	systems	system	NOUN
ajis02-1265	806	7	and	and	CCONJ
ajis02-1265	806	8	practice	practice	NOUN
ajis02-1265	806	9	.	.	PUNCT
ajis02-1265	807	1	business	business	NOUN
ajis02-1265	807	2	process	process	NOUN
ajis02-1265	807	3	management	management	NOUN
ajis02-1265	807	4	journal	journal	NOUN
ajis02-1265	807	5	,	,	PUNCT
ajis02-1265	807	6	17(2	17(2	NUM
ajis02-1265	807	7	)	)	PUNCT
ajis02-1265	807	8	,	,	PUNCT
ajis02-1265	807	9	184	184	NUM
ajis02-1265	807	10	-	-	SYM
ajis02-1265	807	11	202	202	NUM
ajis02-1265	807	12	.	.	PUNCT
ajis02-1265	808	1	doi	doi	NOUN
ajis02-1265	808	2	:	:	PUNCT
ajis02-1265	808	3	doi:10.1108/14637151111122310	doi:10.1108/14637151111122310	NOUN
ajis02-1265	808	4	dubey	dubey	PROPN
ajis02-1265	808	5	,	,	PUNCT
ajis02-1265	808	6	s.	s.	PROPN
ajis02-1265	808	7	k.	k.	PROPN
ajis02-1265	808	8	,	,	PUNCT
ajis02-1265	808	9	&	&	CCONJ
ajis02-1265	808	10	bansal	bansal	PROPN
ajis02-1265	808	11	,	,	PUNCT
ajis02-1265	808	12	s.	s.	PROPN
ajis02-1265	808	13	(	(	PUNCT
ajis02-1265	808	14	2013	2013	NUM
ajis02-1265	808	15	)	)	PUNCT
ajis02-1265	808	16	.	.	PUNCT
ajis02-1265	809	1	critical	critical	ADJ
ajis02-1265	809	2	success	success	NOUN
ajis02-1265	809	3	factors	factor	NOUN
ajis02-1265	809	4	in	in	ADP
ajis02-1265	809	5	implementing	implement	VERB
ajis02-1265	809	6	bpr	bpr	ADV
ajis02-1265	809	7	in	in	ADP
ajis02-1265	809	8	a	a	DET
ajis02-1265	809	9	government	government	NOUN
ajis02-1265	809	10	manufacturing	manufacturing	NOUN
ajis02-1265	809	11	unit	unit	NOUN
ajis02-1265	809	12	an	an	DET
ajis02-1265	809	13	empirical	empirical	ADJ
ajis02-1265	809	14	study	study	NOUN
ajis02-1265	809	15	.	.	PUNCT
ajis02-1265	810	1	international	international	ADJ
ajis02-1265	810	2	journal	journal	PROPN
ajis02-1265	810	3	of	of	ADP
ajis02-1265	810	4	business	business	NOUN
ajis02-1265	810	5	and	and	CCONJ
ajis02-1265	810	6	management	management	NOUN
ajis02-1265	810	7	,	,	PUNCT
ajis02-1265	810	8	8(2	8(2	NUM
ajis02-1265	810	9	)	)	PUNCT
ajis02-1265	810	10	,	,	PUNCT
ajis02-1265	810	11	107	107	NUM
ajis02-1265	810	12	-	-	SYM
ajis02-1265	810	13	124	124	NUM
ajis02-1265	810	14	.	.	PUNCT
ajis02-1265	811	1	australasian	australasian	ADJ
ajis02-1265	811	2	journal	journal	NOUN
ajis02-1265	811	3	of	of	ADP
ajis02-1265	811	4	information	information	NOUN
ajis02-1265	811	5	systems	system	NOUN
ajis02-1265	811	6	syed	sye	VERB
ajis02-1265	811	7	,	,	PUNCT
ajis02-1265	811	8	bandara	bandara	PROPN
ajis02-1265	811	9	,	,	PUNCT
ajis02-1265	811	10	french	french	PROPN
ajis02-1265	811	11	&	&	CCONJ
ajis02-1265	811	12	stewart	stewart	PROPN
ajis02-1265	811	13	2018	2018	NUM
ajis02-1265	811	14	,	,	PUNCT
ajis02-1265	811	15	vol	vol	NOUN
ajis02-1265	811	16	22	22	NUM
ajis02-1265	811	17	,	,	PUNCT
ajis02-1265	811	18	research	research	NOUN
ajis02-1265	811	19	article	article	NOUN
ajis02-1265	811	20	csf	csf	ADJ
ajis02-1265	811	21	of	of	ADP
ajis02-1265	811	22	bpm	bpm	NOUN
ajis02-1265	811	23	in	in	ADP
ajis02-1265	811	24	public	public	ADJ
ajis02-1265	811	25	sector	sector	NOUN
ajis02-1265	811	26	36	36	NUM
ajis02-1265	811	27	fettke	fettke	NOUN
ajis02-1265	811	28	,	,	PUNCT
ajis02-1265	811	29	p.	p.	NOUN
ajis02-1265	811	30	,	,	PUNCT
ajis02-1265	811	31	zwicker	zwicker	PROPN
ajis02-1265	811	32	,	,	PUNCT
ajis02-1265	811	33	j.	j.	PROPN
ajis02-1265	811	34	,	,	PUNCT
ajis02-1265	811	35	&	&	CCONJ
ajis02-1265	811	36	loos	loos	PROPN
ajis02-1265	811	37	,	,	PUNCT
ajis02-1265	811	38	p.	p.	NOUN
ajis02-1265	811	39	(	(	PUNCT
ajis02-1265	811	40	2014	2014	NUM
ajis02-1265	811	41	)	)	PUNCT
ajis02-1265	811	42	.	.	PUNCT
ajis02-1265	812	1	business	business	NOUN
ajis02-1265	812	2	process	process	NOUN
ajis02-1265	812	3	maturity	maturity	NOUN
ajis02-1265	812	4	in	in	ADP
ajis02-1265	812	5	public	public	ADJ
ajis02-1265	812	6	administrations	administration	NOUN
ajis02-1265	812	7	.	.	PUNCT
ajis02-1265	813	1	in	in	ADP
ajis02-1265	813	2	j.	j.	PROPN
ajis02-1265	813	3	vom	vom	PROPN
ajis02-1265	813	4	brocke	brocke	PROPN
ajis02-1265	813	5	&	&	CCONJ
ajis02-1265	813	6	m.	m.	PROPN
ajis02-1265	813	7	rosemann	rosemann	PROPN
ajis02-1265	813	8	(	(	PUNCT
ajis02-1265	813	9	eds	ed	NOUN
ajis02-1265	813	10	.	.	PUNCT
ajis02-1265	813	11	)	)	PUNCT
ajis02-1265	813	12	,	,	PUNCT
ajis02-1265	813	13	handbook	handbook	NOUN
ajis02-1265	813	14	on	on	ADP
ajis02-1265	813	15	business	business	NOUN
ajis02-1265	813	16	process	process	NOUN
ajis02-1265	813	17	management	management	NOUN
ajis02-1265	813	18	2	2	NUM
ajis02-1265	813	19	:	:	PUNCT
ajis02-1265	813	20	strategic	strategic	ADJ
ajis02-1265	813	21	alignment	alignment	NOUN
ajis02-1265	813	22	,	,	PUNCT
ajis02-1265	813	23	governance	governance	NOUN
ajis02-1265	813	24	,	,	PUNCT
ajis02-1265	813	25	people	people	NOUN
ajis02-1265	813	26	and	and	CCONJ
ajis02-1265	813	27	culture	culture	NOUN
ajis02-1265	813	28	(	(	PUNCT
ajis02-1265	813	29	vol	vol	NOUN
ajis02-1265	813	30	.	.	PUNCT
ajis02-1265	814	1	2;2nd;2nd	2;2nd;2nd	NUM
ajis02-1265	814	2	2015	2015	NUM
ajis02-1265	814	3	;)	;)	PUNCT
ajis02-1265	814	4	.	.	PUNCT
ajis02-1265	815	1	berlin	berlin	PROPN
ajis02-1265	815	2	,	,	PUNCT
ajis02-1265	815	3	heidelberg	heidelberg	PROPN
ajis02-1265	815	4	:	:	PUNCT
ajis02-1265	815	5	springer	springer	NOUN
ajis02-1265	815	6	.	.	PUNCT
ajis02-1265	816	1	gaffar	gaffar	PROPN
ajis02-1265	816	2	,	,	PUNCT
ajis02-1265	816	3	a.	a.	NOUN
ajis02-1265	816	4	,	,	PUNCT
ajis02-1265	816	5	deshpande	deshpande	PROPN
ajis02-1265	816	6	,	,	PUNCT
ajis02-1265	816	7	a.	a.	NOUN
ajis02-1265	816	8	,	,	PUNCT
ajis02-1265	816	9	bandara	bandara	PROPN
ajis02-1265	816	10	,	,	PUNCT
ajis02-1265	816	11	w.	w.	PROPN
ajis02-1265	816	12	,	,	PUNCT
ajis02-1265	816	13	&	&	CCONJ
ajis02-1265	816	14	mathiesen	mathiesen	PROPN
ajis02-1265	816	15	,	,	PUNCT
ajis02-1265	816	16	p.	p.	NOUN
ajis02-1265	816	17	(	(	PUNCT
ajis02-1265	816	18	2015	2015	NUM
ajis02-1265	816	19	)	)	PUNCT
ajis02-1265	816	20	.	.	PUNCT
ajis02-1265	817	1	importance	importance	NOUN
ajis02-1265	817	2	of	of	ADP
ajis02-1265	817	3	literature	literature	NOUN
ajis02-1265	817	4	profiling	profiling	NOUN
ajis02-1265	817	5	:	:	PUNCT
ajis02-1265	817	6	an	an	DET
ajis02-1265	817	7	archival	archival	NOUN
ajis02-1265	817	8	analysis	analysis	NOUN
ajis02-1265	817	9	with	with	ADP
ajis02-1265	817	10	illustrative	illustrative	ADJ
ajis02-1265	817	11	examples	example	NOUN
ajis02-1265	817	12	for	for	ADP
ajis02-1265	817	13	is	be	AUX
ajis02-1265	817	14	researchers	researcher	NOUN
ajis02-1265	817	15	.	.	PUNCT
ajis02-1265	818	1	paper	paper	NOUN
ajis02-1265	818	2	presented	present	VERB
ajis02-1265	818	3	at	at	ADP
ajis02-1265	818	4	the	the	DET
ajis02-1265	818	5	pacis	pacis	PROPN
ajis02-1265	818	6	2015	2015	NUM
ajis02-1265	818	7	proceedings	proceeding	NOUN
ajis02-1265	818	8	:	:	PUNCT
ajis02-1265	818	9	pacific	pacific	PROPN
ajis02-1265	818	10	asia	asia	PROPN
ajis02-1265	818	11	conference	conference	PROPN
ajis02-1265	818	12	on	on	ADP
ajis02-1265	818	13	information	information	NOUN
ajis02-1265	818	14	systems	system	NOUN
ajis02-1265	818	15	.	.	PUNCT
ajis02-1265	819	1	gulledge	gulledge	PROPN
ajis02-1265	819	2	,	,	PUNCT
ajis02-1265	819	3	t.	t.	PROPN
ajis02-1265	819	4	r.	r.	PROPN
ajis02-1265	819	5	,	,	PUNCT
ajis02-1265	819	6	&	&	CCONJ
ajis02-1265	819	7	sommer	sommer	NOUN
ajis02-1265	819	8	,	,	PUNCT
ajis02-1265	819	9	r.	r.	PROPN
ajis02-1265	819	10	a.	a.	PROPN
ajis02-1265	819	11	(	(	PUNCT
ajis02-1265	819	12	2002	2002	NUM
ajis02-1265	819	13	)	)	PUNCT
ajis02-1265	819	14	.	.	PUNCT
ajis02-1265	820	1	business	business	NOUN
ajis02-1265	820	2	process	process	NOUN
ajis02-1265	820	3	management	management	NOUN
ajis02-1265	820	4	:	:	PUNCT
ajis02-1265	820	5	public	public	ADJ
ajis02-1265	820	6	sector	sector	NOUN
ajis02-1265	820	7	implications	implication	NOUN
ajis02-1265	820	8	.	.	PUNCT
ajis02-1265	821	1	business	business	NOUN
ajis02-1265	821	2	process	process	NOUN
ajis02-1265	821	3	management	management	NOUN
ajis02-1265	821	4	journal	journal	NOUN
ajis02-1265	821	5	,	,	PUNCT
ajis02-1265	821	6	8(4	8(4	NUM
ajis02-1265	821	7	)	)	PUNCT
ajis02-1265	821	8	,	,	PUNCT
ajis02-1265	821	9	364	364	NUM
ajis02-1265	821	10	-	-	SYM
ajis02-1265	821	11	376	376	NUM
ajis02-1265	821	12	.	.	PUNCT
ajis02-1265	822	1	doi	doi	NOUN
ajis02-1265	822	2	:	:	PUNCT
ajis02-1265	822	3	doi:10.1108/14637150210435017	doi:10.1108/14637150210435017	NOUN
ajis02-1265	822	4	halachmi	halachmi	PROPN
ajis02-1265	822	5	,	,	PUNCT
ajis02-1265	822	6	a.	a.	NOUN
ajis02-1265	822	7	,	,	PUNCT
ajis02-1265	822	8	&	&	CCONJ
ajis02-1265	822	9	bovaird	bovaird	ADJ
ajis02-1265	822	10	,	,	PUNCT
ajis02-1265	822	11	t.	t.	PROPN
ajis02-1265	822	12	(	(	PUNCT
ajis02-1265	822	13	1997	1997	NUM
ajis02-1265	822	14	)	)	PUNCT
ajis02-1265	822	15	.	.	PUNCT
ajis02-1265	823	1	process	process	NOUN
ajis02-1265	823	2	reengineering	reengineere	VERB
ajis02-1265	823	3	in	in	ADP
ajis02-1265	823	4	the	the	DET
ajis02-1265	823	5	public	public	ADJ
ajis02-1265	823	6	sector	sector	NOUN
ajis02-1265	823	7	:	:	PUNCT
ajis02-1265	823	8	learning	learn	VERB
ajis02-1265	823	9	some	some	DET
ajis02-1265	823	10	private	private	ADJ
ajis02-1265	823	11	sector	sector	NOUN
ajis02-1265	823	12	lessons	lesson	NOUN
ajis02-1265	823	13	.	.	PUNCT
ajis02-1265	824	1	technovation	technovation	NOUN
ajis02-1265	824	2	,	,	PUNCT
ajis02-1265	824	3	17(5	17(5	NUM
ajis02-1265	824	4	)	)	PUNCT
ajis02-1265	824	5	,	,	PUNCT
ajis02-1265	824	6	227	227	NUM
ajis02-1265	824	7	-	-	SYM
ajis02-1265	824	8	235	235	NUM
ajis02-1265	824	9	.	.	PUNCT
ajis02-1265	825	1	doi	doi	NOUN
ajis02-1265	825	2	:	:	PUNCT
ajis02-1265	825	3	http://dx.doi.org/10.1016	http://dx.doi.org/10.1016	ADJ
ajis02-1265	825	4	/	/	SYM
ajis02-1265	825	5	s01664972(96)00123	s01664972(96)00123	NOUN
ajis02-1265	825	6	-	-	PUNCT
ajis02-1265	825	7	x	x	NOUN
ajis02-1265	825	8	hartini	hartini	PROPN
ajis02-1265	825	9	,	,	PUNCT
ajis02-1265	825	10	a.	a.	PROPN
ajis02-1265	825	11	,	,	PUNCT
ajis02-1265	825	12	francis	francis	PROPN
ajis02-1265	825	13	,	,	PUNCT
ajis02-1265	825	14	a.	a.	PROPN
ajis02-1265	825	15	,	,	PUNCT
ajis02-1265	825	16	&	&	CCONJ
ajis02-1265	825	17	zairi	zairi	ADV
ajis02-1265	825	18	,	,	PUNCT
ajis02-1265	825	19	m.	m.	NOUN
ajis02-1265	825	20	(	(	PUNCT
ajis02-1265	825	21	2007	2007	NUM
ajis02-1265	825	22	)	)	PUNCT
ajis02-1265	825	23	.	.	PUNCT
ajis02-1265	826	1	business	business	NOUN
ajis02-1265	826	2	process	process	NOUN
ajis02-1265	826	3	reengineering	reengineere	VERB
ajis02-1265	826	4	:	:	PUNCT
ajis02-1265	826	5	critical	critical	ADJ
ajis02-1265	826	6	success	success	NOUN
ajis02-1265	826	7	factors	factor	NOUN
ajis02-1265	826	8	in	in	ADP
ajis02-1265	826	9	higher	high	ADJ
ajis02-1265	826	10	education	education	NOUN
ajis02-1265	826	11	.	.	PUNCT
ajis02-1265	827	1	business	business	NOUN
ajis02-1265	827	2	process	process	NOUN
ajis02-1265	827	3	management	management	NOUN
ajis02-1265	827	4	journal	journal	NOUN
ajis02-1265	827	5	,	,	PUNCT
ajis02-1265	827	6	13(3	13(3	NUM
ajis02-1265	827	7	)	)	PUNCT
ajis02-1265	827	8	,	,	PUNCT
ajis02-1265	827	9	451	451	NUM
ajis02-1265	827	10	-	-	SYM
ajis02-1265	827	11	469	469	NUM
ajis02-1265	827	12	.	.	PUNCT
ajis02-1265	828	1	doi	doi	NOUN
ajis02-1265	828	2	:	:	PUNCT
ajis02-1265	828	3	doi:10.1108/14637150710752344	doi:10.1108/14637150710752344	NOUN
ajis02-1265	828	4	heeks	heek	NOUN
ajis02-1265	828	5	,	,	PUNCT
ajis02-1265	828	6	r.	r.	PROPN
ajis02-1265	828	7	(	(	PUNCT
ajis02-1265	828	8	2003	2003	NUM
ajis02-1265	828	9	)	)	PUNCT
ajis02-1265	828	10	.	.	PUNCT
ajis02-1265	829	1	most	most	ADJ
ajis02-1265	829	2	egovernment	egovernment	NOUN
ajis02-1265	829	3	-	-	PUNCT
ajis02-1265	829	4	for	for	ADP
ajis02-1265	829	5	-	-	PUNCT
ajis02-1265	829	6	development	development	NOUN
ajis02-1265	829	7	projects	project	NOUN
ajis02-1265	829	8	fail	fail	VERB
ajis02-1265	829	9	:	:	PUNCT
ajis02-1265	829	10	how	how	SCONJ
ajis02-1265	829	11	can	can	AUX
ajis02-1265	829	12	risks	risk	NOUN
ajis02-1265	829	13	be	be	AUX
ajis02-1265	829	14	reduced	reduce	VERB
ajis02-1265	829	15	?	?	PUNCT
ajis02-1265	830	1	igovernment	igovernment	ADJ
ajis02-1265	830	2	-	-	PUNCT
ajis02-1265	830	3	information	information	NOUN
ajis02-1265	830	4	systems	system	NOUN
ajis02-1265	830	5	,	,	PUNCT
ajis02-1265	830	6	technology	technology	NOUN
ajis02-1265	830	7	and	and	CCONJ
ajis02-1265	830	8	governement	governement	ADJ
ajis02-1265	830	9	:	:	PUNCT
ajis02-1265	830	10	working	work	VERB
ajis02-1265	830	11	papers	paper	NOUN
ajis02-1265	830	12	.	.	PUNCT
ajis02-1265	831	1	heeks	heek	NOUN
ajis02-1265	831	2	,	,	PUNCT
ajis02-1265	831	3	r.	r.	PROPN
ajis02-1265	831	4	(	(	PUNCT
ajis02-1265	831	5	2008a	2008a	NUM
ajis02-1265	831	6	)	)	PUNCT
ajis02-1265	831	7	.	.	PUNCT
ajis02-1265	832	1	benchmarking	benchmarke	VERB
ajis02-1265	832	2	e	e	NOUN
ajis02-1265	832	3	-	-	NOUN
ajis02-1265	832	4	government	government	NOUN
ajis02-1265	832	5	:	:	PUNCT
ajis02-1265	832	6	improving	improve	VERB
ajis02-1265	832	7	the	the	DET
ajis02-1265	832	8	national	national	ADJ
ajis02-1265	832	9	and	and	CCONJ
ajis02-1265	832	10	international	international	ADJ
ajis02-1265	832	11	measurement	measurement	NOUN
ajis02-1265	832	12	,	,	PUNCT
ajis02-1265	832	13	evaluation	evaluation	NOUN
ajis02-1265	832	14	and	and	CCONJ
ajis02-1265	832	15	comparison	comparison	NOUN
ajis02-1265	832	16	of	of	ADP
ajis02-1265	832	17	e	e	NOUN
ajis02-1265	832	18	-	-	NOUN
ajis02-1265	832	19	government	government	NOUN
ajis02-1265	832	20	.	.	PUNCT
ajis02-1265	833	1	in	in	ADP
ajis02-1265	833	2	z.	z.	PROPN
ajis02-1265	833	3	irani	irani	PROPN
ajis02-1265	833	4	&	&	CCONJ
ajis02-1265	833	5	p.	p.	PROPN
ajis02-1265	833	6	love	love	PROPN
ajis02-1265	833	7	(	(	PUNCT
ajis02-1265	833	8	eds	ed	NOUN
ajis02-1265	833	9	.	.	PUNCT
ajis02-1265	833	10	)	)	PUNCT
ajis02-1265	834	1	,	,	PUNCT
ajis02-1265	834	2	evaluating	evaluate	VERB
ajis02-1265	834	3	information	information	NOUN
ajis02-1265	834	4	systems	system	NOUN
ajis02-1265	834	5	(	(	PUNCT
ajis02-1265	834	6	pp	pp	ADJ
ajis02-1265	834	7	.	.	PUNCT
ajis02-1265	835	1	257	257	NUM
ajis02-1265	835	2	-	-	SYM
ajis02-1265	835	3	301	301	NUM
ajis02-1265	835	4	)	)	PUNCT
ajis02-1265	835	5	.	.	PUNCT
ajis02-1265	836	1	oxford	oxford	NOUN
ajis02-1265	836	2	:	:	PUNCT
ajis02-1265	836	3	butterworth	butterworth	PROPN
ajis02-1265	836	4	-	-	PUNCT
ajis02-1265	836	5	heinemann	heinemann	PROPN
ajis02-1265	836	6	.	.	PUNCT
ajis02-1265	837	1	heeks	heeks	PROPN
ajis02-1265	837	2	,	,	PUNCT
ajis02-1265	837	3	r.	r.	PROPN
ajis02-1265	837	4	(	(	PUNCT
ajis02-1265	837	5	2008b	2008b	NUM
ajis02-1265	837	6	)	)	PUNCT
ajis02-1265	837	7	.	.	PUNCT
ajis02-1265	838	1	ict4d	ict4d	PROPN
ajis02-1265	838	2	2.0	2.0	NUM
ajis02-1265	838	3	:	:	PUNCT
ajis02-1265	838	4	the	the	DET
ajis02-1265	838	5	next	next	ADJ
ajis02-1265	838	6	phase	phase	NOUN
ajis02-1265	838	7	of	of	ADP
ajis02-1265	838	8	applying	apply	VERB
ajis02-1265	838	9	ict	ict	NOUN
ajis02-1265	838	10	for	for	ADP
ajis02-1265	838	11	international	international	ADJ
ajis02-1265	838	12	development	development	NOUN
ajis02-1265	838	13	.	.	PUNCT
ajis02-1265	839	1	computer	computer	NOUN
ajis02-1265	839	2	,	,	PUNCT
ajis02-1265	839	3	41(6	41(6	PROPN
ajis02-1265	839	4	)	)	PUNCT
ajis02-1265	839	5	,	,	PUNCT
ajis02-1265	839	6	26	26	NUM
ajis02-1265	839	7	-	-	SYM
ajis02-1265	839	8	33	33	NUM
ajis02-1265	839	9	.	.	PUNCT
ajis02-1265	840	1	doi:10.1109	doi:10.1109	VERB
ajis02-1265	840	2	/	/	SYM
ajis02-1265	840	3	mc.2008.192	mc.2008.192	X
ajis02-1265	840	4	heeks	heek	NOUN
ajis02-1265	840	5	,	,	PUNCT
ajis02-1265	840	6	r.	r.	PROPN
ajis02-1265	840	7	,	,	PUNCT
ajis02-1265	840	8	&	&	CCONJ
ajis02-1265	840	9	stanforth	stanforth	PROPN
ajis02-1265	840	10	,	,	PUNCT
ajis02-1265	840	11	c.	c.	PROPN
ajis02-1265	840	12	(	(	PUNCT
ajis02-1265	840	13	2007	2007	NUM
ajis02-1265	840	14	)	)	PUNCT
ajis02-1265	840	15	.	.	PUNCT
ajis02-1265	841	1	understanding	understand	VERB
ajis02-1265	841	2	e	e	NOUN
ajis02-1265	841	3	-	-	ADJ
ajis02-1265	841	4	government	government	ADJ
ajis02-1265	841	5	project	project	NOUN
ajis02-1265	841	6	trajectories	trajectory	NOUN
ajis02-1265	841	7	from	from	ADP
ajis02-1265	841	8	an	an	DET
ajis02-1265	841	9	actor	actor	NOUN
ajis02-1265	841	10	-	-	PUNCT
ajis02-1265	841	11	network	network	NOUN
ajis02-1265	841	12	perspective	perspective	NOUN
ajis02-1265	841	13	.	.	PUNCT
ajis02-1265	842	1	european	european	PROPN
ajis02-1265	842	2	journal	journal	PROPN
ajis02-1265	842	3	of	of	ADP
ajis02-1265	842	4	information	information	NOUN
ajis02-1265	842	5	systems	system	NOUN
ajis02-1265	842	6	,	,	PUNCT
ajis02-1265	842	7	16(2	16(2	NUM
ajis02-1265	842	8	)	)	PUNCT
ajis02-1265	842	9	,	,	PUNCT
ajis02-1265	842	10	165	165	NUM
ajis02-1265	842	11	-	-	SYM
ajis02-1265	842	12	177	177	NUM
ajis02-1265	842	13	.	.	PUNCT
ajis02-1265	843	1	hill	hill	PROPN
ajis02-1265	843	2	,	,	PUNCT
ajis02-1265	843	3	j.	j.	PROPN
ajis02-1265	843	4	b.	b.	PROPN
ajis02-1265	843	5	,	,	PUNCT
ajis02-1265	843	6	sinur	sinur	PROPN
ajis02-1265	843	7	,	,	PUNCT
ajis02-1265	843	8	j.	j.	PROPN
ajis02-1265	843	9	,	,	PUNCT
ajis02-1265	843	10	flint	flint	PROPN
ajis02-1265	843	11	,	,	PUNCT
ajis02-1265	843	12	d.	d.	PROPN
ajis02-1265	843	13	,	,	PUNCT
ajis02-1265	843	14	&	&	CCONJ
ajis02-1265	843	15	melenovsky	melenovsky	PROPN
ajis02-1265	843	16	,	,	PUNCT
ajis02-1265	843	17	m.	m.	NOUN
ajis02-1265	843	18	j.	j.	PROPN
ajis02-1265	843	19	(	(	PUNCT
ajis02-1265	843	20	2006	2006	NUM
ajis02-1265	843	21	)	)	PUNCT
ajis02-1265	843	22	.	.	PUNCT
ajis02-1265	844	1	gartner	gartner	PROPN
ajis02-1265	844	2	's	's	PART
ajis02-1265	844	3	position	position	NOUN
ajis02-1265	844	4	on	on	ADP
ajis02-1265	844	5	business	business	NOUN
ajis02-1265	844	6	process	process	NOUN
ajis02-1265	844	7	management	management	NOUN
ajis02-1265	844	8	.	.	PUNCT
ajis02-1265	845	1	gartner	gartner	PROPN
ajis02-1265	845	2	research	research	PROPN
ajis02-1265	845	3	g	g	PROPN
ajis02-1265	845	4	,	,	PUNCT
ajis02-1265	845	5	136533	136533	NUM
ajis02-1265	845	6	.	.	PUNCT
ajis02-1265	846	1	hisham	hisham	PROPN
ajis02-1265	846	2	,	,	PUNCT
ajis02-1265	846	3	m.	m.	NOUN
ajis02-1265	846	4	a.	a.	PROPN
ajis02-1265	846	5	,	,	PUNCT
ajis02-1265	846	6	christopher	christopher	PROPN
ajis02-1265	846	7	,	,	PUNCT
ajis02-1265	846	8	g.	g.	PROPN
ajis02-1265	846	9	r.	r.	PROPN
ajis02-1265	846	10	,	,	PUNCT
ajis02-1265	846	11	&	&	CCONJ
ajis02-1265	846	12	hatem	hatem	PROPN
ajis02-1265	846	13	,	,	PUNCT
ajis02-1265	846	14	a.	a.	PROPN
ajis02-1265	846	15	e.	e.	PROPN
ajis02-1265	846	16	k.	k.	PROPN
ajis02-1265	846	17	(	(	PUNCT
ajis02-1265	846	18	2012	2012	NUM
ajis02-1265	846	19	)	)	PUNCT
ajis02-1265	846	20	.	.	PUNCT
ajis02-1265	847	1	success	success	NOUN
ajis02-1265	847	2	and	and	CCONJ
ajis02-1265	847	3	failure	failure	NOUN
ajis02-1265	847	4	of	of	ADP
ajis02-1265	847	5	local	local	ADJ
ajis02-1265	847	6	egovernment	egovernment	NOUN
ajis02-1265	847	7	projects	project	NOUN
ajis02-1265	847	8	:	:	PUNCT
ajis02-1265	847	9	lessons	lesson	NOUN
ajis02-1265	847	10	learned	learn	VERB
ajis02-1265	847	11	from	from	ADP
ajis02-1265	847	12	egypt	egypt	PROPN
ajis02-1265	847	13	managing	manage	VERB
ajis02-1265	847	14	e	e	PROPN
ajis02-1265	847	15	-	-	NOUN
ajis02-1265	847	16	government	government	NOUN
ajis02-1265	847	17	projects	project	NOUN
ajis02-1265	847	18	:	:	PUNCT
ajis02-1265	847	19	concepts	concept	NOUN
ajis02-1265	847	20	,	,	PUNCT
ajis02-1265	847	21	issues	issue	NOUN
ajis02-1265	847	22	,	,	PUNCT
ajis02-1265	847	23	and	and	CCONJ
ajis02-1265	847	24	best	good	ADJ
ajis02-1265	847	25	practices	practice	NOUN
ajis02-1265	847	26	(	(	PUNCT
ajis02-1265	847	27	pp	pp	ADJ
ajis02-1265	847	28	.	.	PUNCT
ajis02-1265	848	1	242	242	NUM
ajis02-1265	848	2	-	-	SYM
ajis02-1265	848	3	261	261	NUM
ajis02-1265	848	4	)	)	PUNCT
ajis02-1265	848	5	.	.	PUNCT
ajis02-1265	849	1	hershey	hershey	PROPN
ajis02-1265	849	2	,	,	PUNCT
ajis02-1265	849	3	pa	pa	PROPN
ajis02-1265	849	4	,	,	PUNCT
ajis02-1265	849	5	usa	usa	PROPN
ajis02-1265	849	6	:	:	PUNCT
ajis02-1265	849	7	igi	igi	PROPN
ajis02-1265	849	8	global	global	PROPN
ajis02-1265	849	9	.	.	PUNCT
ajis02-1265	849	10	hofstede	hofstede	PROPN
ajis02-1265	849	11	,	,	PUNCT
ajis02-1265	849	12	g.	g.	PROPN
ajis02-1265	849	13	(	(	PUNCT
ajis02-1265	849	14	1984	1984	NUM
ajis02-1265	849	15	)	)	PUNCT
ajis02-1265	849	16	.	.	PUNCT
ajis02-1265	850	1	cultural	cultural	ADJ
ajis02-1265	850	2	dimensions	dimension	NOUN
ajis02-1265	850	3	in	in	ADP
ajis02-1265	850	4	management	management	NOUN
ajis02-1265	850	5	and	and	CCONJ
ajis02-1265	850	6	planning	planning	NOUN
ajis02-1265	850	7	.	.	PUNCT
ajis02-1265	851	1	asia	asia	PROPN
ajis02-1265	851	2	pacific	pacific	PROPN
ajis02-1265	851	3	journal	journal	PROPN
ajis02-1265	851	4	of	of	ADP
ajis02-1265	851	5	management	management	NOUN
ajis02-1265	851	6	,	,	PUNCT
ajis02-1265	851	7	1(2	1(2	NUM
ajis02-1265	851	8	)	)	PUNCT
ajis02-1265	851	9	,	,	PUNCT
ajis02-1265	851	10	81	81	NUM
ajis02-1265	851	11	-	-	SYM
ajis02-1265	851	12	99	99	NUM
ajis02-1265	851	13	.	.	PUNCT
ajis02-1265	852	1	huang	huang	PROPN
ajis02-1265	852	2	,	,	PUNCT
ajis02-1265	852	3	z.	z.	PROPN
ajis02-1265	852	4	,	,	PUNCT
ajis02-1265	852	5	&	&	CCONJ
ajis02-1265	852	6	palvia	palvia	PROPN
ajis02-1265	852	7	,	,	PUNCT
ajis02-1265	852	8	p.	p.	NOUN
ajis02-1265	852	9	(	(	PUNCT
ajis02-1265	852	10	2001	2001	NUM
ajis02-1265	852	11	)	)	PUNCT
ajis02-1265	852	12	.	.	PUNCT
ajis02-1265	853	1	erp	erp	PROPN
ajis02-1265	853	2	implementation	implementation	NOUN
ajis02-1265	853	3	issues	issue	NOUN
ajis02-1265	853	4	in	in	ADP
ajis02-1265	853	5	advanced	advanced	ADJ
ajis02-1265	853	6	and	and	CCONJ
ajis02-1265	853	7	developing	develop	VERB
ajis02-1265	853	8	countries	country	NOUN
ajis02-1265	853	9	.	.	PUNCT
ajis02-1265	854	1	business	business	NOUN
ajis02-1265	854	2	process	process	NOUN
ajis02-1265	854	3	management	management	NOUN
ajis02-1265	854	4	journal	journal	NOUN
ajis02-1265	854	5	,	,	PUNCT
ajis02-1265	854	6	7(3	7(3	NUM
ajis02-1265	854	7	)	)	PUNCT
ajis02-1265	854	8	,	,	PUNCT
ajis02-1265	854	9	276	276	NUM
ajis02-1265	854	10	-	-	SYM
ajis02-1265	854	11	284	284	NUM
ajis02-1265	854	12	.	.	PUNCT
ajis02-1265	855	1	hunter	hunter	NOUN
ajis02-1265	855	2	,	,	PUNCT
ajis02-1265	855	3	m.	m.	NOUN
ajis02-1265	855	4	g.	g.	PROPN
ajis02-1265	855	5	(	(	PUNCT
ajis02-1265	855	6	2009	2009	NUM
ajis02-1265	855	7	)	)	PUNCT
ajis02-1265	855	8	.	.	PUNCT
ajis02-1265	856	1	selected	select	VERB
ajis02-1265	856	2	readings	reading	NOUN
ajis02-1265	856	3	on	on	ADP
ajis02-1265	856	4	strategic	strategic	ADJ
ajis02-1265	856	5	information	information	NOUN
ajis02-1265	856	6	systems	system	NOUN
ajis02-1265	856	7	(	(	PUNCT
ajis02-1265	856	8	vol	vol	NOUN
ajis02-1265	856	9	.	.	PUNCT
ajis02-1265	856	10	illustratition	illustratition	NOUN
ajis02-1265	856	11	)	)	PUNCT
ajis02-1265	856	12	.	.	PUNCT
ajis02-1265	857	1	us	we	PRON
ajis02-1265	857	2	:	:	PUNCT
ajis02-1265	857	3	igi	igi	PROPN
ajis02-1265	857	4	global	global	PROPN
ajis02-1265	857	5	.	.	PUNCT
ajis02-1265	858	1	hutton	hutton	PROPN
ajis02-1265	858	2	,	,	PUNCT
ajis02-1265	858	3	g.	g.	PROPN
ajis02-1265	858	4	(	(	PUNCT
ajis02-1265	858	5	1996	1996	NUM
ajis02-1265	858	6	)	)	PUNCT
ajis02-1265	858	7	.	.	PUNCT
ajis02-1265	859	1	business	business	NOUN
ajis02-1265	859	2	process	process	NOUN
ajis02-1265	859	3	re	re	NOUN
ajis02-1265	859	4	-	-	NOUN
ajis02-1265	859	5	engineering	engineering	ADJ
ajis02-1265	859	6	–	–	PUNCT
ajis02-1265	859	7	a	a	DET
ajis02-1265	859	8	public	public	ADJ
ajis02-1265	859	9	sector	sector	NOUN
ajis02-1265	859	10	view	view	NOUN
ajis02-1265	859	11	.	.	PUNCT
ajis02-1265	860	1	in	in	ADP
ajis02-1265	860	2	c.	c.	PROPN
ajis02-1265	860	3	armistead	armistead	PROPN
ajis02-1265	860	4	&	&	CCONJ
ajis02-1265	860	5	p.	p.	PROPN
ajis02-1265	860	6	rowland	rowland	PROPN
ajis02-1265	860	7	(	(	PUNCT
ajis02-1265	860	8	eds	ed	NOUN
ajis02-1265	860	9	.	.	PUNCT
ajis02-1265	860	10	)	)	PUNCT
ajis02-1265	860	11	,	,	PUNCT
ajis02-1265	860	12	managing	manage	VERB
ajis02-1265	860	13	business	business	NOUN
ajis02-1265	860	14	processes	process	NOUN
ajis02-1265	860	15	–	–	PUNCT
ajis02-1265	860	16	bpr	bpr	ADV
ajis02-1265	860	17	and	and	CCONJ
ajis02-1265	860	18	beyond	beyond	ADP
ajis02-1265	860	19	.	.	PUNCT
ajis02-1265	861	1	chichester	chichester	PROPN
ajis02-1265	861	2	:	:	PUNCT
ajis02-1265	861	3	john	john	PROPN
ajis02-1265	861	4	wiley	wiley	PROPN
ajis02-1265	861	5	and	and	CCONJ
ajis02-1265	861	6	sons	son	NOUN
ajis02-1265	861	7	.	.	PUNCT
ajis02-1265	862	1	international	international	ADJ
ajis02-1265	862	2	monetary	monetary	ADJ
ajis02-1265	862	3	fund	fund	NOUN
ajis02-1265	862	4	.	.	PUNCT
ajis02-1265	863	1	(	(	PUNCT
ajis02-1265	863	2	2015	2015	NUM
ajis02-1265	863	3	)	)	PUNCT
ajis02-1265	863	4	.	.	PUNCT
ajis02-1265	864	1	world	world	PROPN
ajis02-1265	864	2	economic	economic	ADJ
ajis02-1265	864	3	outlook	outlook	NOUN
ajis02-1265	864	4	:	:	PUNCT
ajis02-1265	864	5	uneven	uneven	ADJ
ajis02-1265	864	6	growth	growth	NOUN
ajis02-1265	864	7	shortand	shortand	NOUN
ajis02-1265	864	8	longterm	longterm	PROPN
ajis02-1265	864	9	factors	factor	NOUN
ajis02-1265	864	10	.	.	PUNCT
ajis02-1265	865	1	washington	washington	PROPN
ajis02-1265	865	2	,	,	PUNCT
ajis02-1265	865	3	dc	dc	PROPN
ajis02-1265	865	4	.	.	PUNCT
ajis02-1265	866	1	australasian	australasian	ADJ
ajis02-1265	866	2	journal	journal	NOUN
ajis02-1265	866	3	of	of	ADP
ajis02-1265	866	4	information	information	NOUN
ajis02-1265	866	5	systems	system	NOUN
ajis02-1265	866	6	syed	sye	VERB
ajis02-1265	866	7	,	,	PUNCT
ajis02-1265	866	8	bandara	bandara	PROPN
ajis02-1265	866	9	,	,	PUNCT
ajis02-1265	866	10	french	french	PROPN
ajis02-1265	866	11	&	&	CCONJ
ajis02-1265	866	12	stewart	stewart	PROPN
ajis02-1265	866	13	2018	2018	NUM
ajis02-1265	866	14	,	,	PUNCT
ajis02-1265	866	15	vol	vol	NOUN
ajis02-1265	866	16	22	22	NUM
ajis02-1265	866	17	,	,	PUNCT
ajis02-1265	866	18	research	research	NOUN
ajis02-1265	866	19	article	article	NOUN
ajis02-1265	866	20	csf	csf	ADJ
ajis02-1265	866	21	of	of	ADP
ajis02-1265	866	22	bpm	bpm	NOUN
ajis02-1265	866	23	in	in	ADP
ajis02-1265	866	24	public	public	ADJ
ajis02-1265	866	25	sector	sector	NOUN
ajis02-1265	866	26	37	37	NUM
ajis02-1265	866	27	jurisch	jurisch	NOUN
ajis02-1265	866	28	,	,	PUNCT
ajis02-1265	866	29	m.	m.	PROPN
ajis02-1265	866	30	c.	c.	PROPN
ajis02-1265	866	31	,	,	PUNCT
ajis02-1265	866	32	ikas	ikas	NOUN
ajis02-1265	866	33	,	,	PUNCT
ajis02-1265	866	34	c.	c.	PROPN
ajis02-1265	866	35	,	,	PUNCT
ajis02-1265	866	36	palka	palka	PROPN
ajis02-1265	866	37	,	,	PUNCT
ajis02-1265	866	38	w.	w.	PROPN
ajis02-1265	866	39	,	,	PUNCT
ajis02-1265	866	40	wolf	wolf	PROPN
ajis02-1265	866	41	,	,	PUNCT
ajis02-1265	866	42	p.	p.	NOUN
ajis02-1265	866	43	,	,	PUNCT
ajis02-1265	866	44	&	&	CCONJ
ajis02-1265	866	45	krcmar	krcmar	PROPN
ajis02-1265	866	46	,	,	PUNCT
ajis02-1265	866	47	h.	h.	PROPN
ajis02-1265	866	48	(	(	PUNCT
ajis02-1265	866	49	2012	2012	NUM
ajis02-1265	866	50	)	)	PUNCT
ajis02-1265	866	51	.	.	PUNCT
ajis02-1265	867	1	a	a	DET
ajis02-1265	867	2	review	review	NOUN
ajis02-1265	867	3	of	of	ADP
ajis02-1265	867	4	success	success	NOUN
ajis02-1265	867	5	factors	factor	NOUN
ajis02-1265	867	6	and	and	CCONJ
ajis02-1265	867	7	challenges	challenge	NOUN
ajis02-1265	867	8	of	of	ADP
ajis02-1265	867	9	public	public	ADJ
ajis02-1265	867	10	sector	sector	NOUN
ajis02-1265	867	11	bpr	bpr	PROPN
ajis02-1265	867	12	implementations	implementation	NOUN
ajis02-1265	867	13	.	.	PUNCT
ajis02-1265	868	1	paper	paper	NOUN
ajis02-1265	868	2	presented	present	VERB
ajis02-1265	868	3	at	at	ADP
ajis02-1265	868	4	the	the	DET
ajis02-1265	868	5	45th	45th	ADJ
ajis02-1265	868	6	hawaii	hawaii	PROPN
ajis02-1265	868	7	international	international	ADJ
ajis02-1265	868	8	conference	conference	NOUN
ajis02-1265	868	9	on	on	ADP
ajis02-1265	868	10	system	system	NOUN
ajis02-1265	868	11	science	science	NOUN
ajis02-1265	868	12	.	.	PUNCT
ajis02-1265	869	1	kamal	kamal	PROPN
ajis02-1265	869	2	,	,	PUNCT
ajis02-1265	869	3	m.	m.	NOUN
ajis02-1265	869	4	m.	m.	NOUN
ajis02-1265	869	5	(	(	PUNCT
ajis02-1265	869	6	2006	2006	NUM
ajis02-1265	869	7	)	)	PUNCT
ajis02-1265	869	8	.	.	PUNCT
ajis02-1265	870	1	it	it	PRON
ajis02-1265	870	2	innovation	innovation	NOUN
ajis02-1265	870	3	adoption	adoption	NOUN
ajis02-1265	870	4	in	in	ADP
ajis02-1265	870	5	the	the	DET
ajis02-1265	870	6	government	government	NOUN
ajis02-1265	870	7	sector	sector	NOUN
ajis02-1265	870	8	:	:	PUNCT
ajis02-1265	870	9	identifying	identify	VERB
ajis02-1265	870	10	the	the	DET
ajis02-1265	870	11	critical	critical	ADJ
ajis02-1265	870	12	success	success	NOUN
ajis02-1265	870	13	factors	factor	NOUN
ajis02-1265	870	14	.	.	PUNCT
ajis02-1265	871	1	journal	journal	NOUN
ajis02-1265	871	2	of	of	ADP
ajis02-1265	871	3	enterprise	enterprise	NOUN
ajis02-1265	871	4	information	information	NOUN
ajis02-1265	871	5	management	management	NOUN
ajis02-1265	871	6	,	,	PUNCT
ajis02-1265	871	7	19(1/2	19(1/2	NUM
ajis02-1265	871	8	)	)	PUNCT
ajis02-1265	871	9	,	,	PUNCT
ajis02-1265	871	10	192	192	NUM
ajis02-1265	871	11	-	-	SYM
ajis02-1265	871	12	222	222	NUM
ajis02-1265	871	13	.	.	PUNCT
ajis02-1265	872	1	kassahun	kassahun	PROPN
ajis02-1265	872	2	,	,	PUNCT
ajis02-1265	872	3	a.	a.	PROPN
ajis02-1265	872	4	e.	e.	PROPN
ajis02-1265	872	5	,	,	PUNCT
ajis02-1265	872	6	&	&	CCONJ
ajis02-1265	872	7	molla	molla	PROPN
ajis02-1265	872	8	,	,	PUNCT
ajis02-1265	872	9	a.	a.	NOUN
ajis02-1265	872	10	(	(	PUNCT
ajis02-1265	872	11	2011	2011	NUM
ajis02-1265	872	12	)	)	PUNCT
ajis02-1265	872	13	.	.	PUNCT
ajis02-1265	873	1	bpr	bpr	PROPN
ajis02-1265	873	2	complementary	complementary	ADJ
ajis02-1265	873	3	competence	competence	NOUN
ajis02-1265	873	4	for	for	ADP
ajis02-1265	873	5	developing	develop	VERB
ajis02-1265	873	6	economy	economy	NOUN
ajis02-1265	873	7	public	public	ADJ
ajis02-1265	873	8	sector	sector	NOUN
ajis02-1265	873	9	:	:	PUNCT
ajis02-1265	873	10	a	a	DET
ajis02-1265	873	11	construct	construct	NOUN
ajis02-1265	873	12	and	and	CCONJ
ajis02-1265	873	13	measurement	measurement	NOUN
ajis02-1265	873	14	instrument	instrument	NOUN
ajis02-1265	873	15	.	.	PUNCT
ajis02-1265	874	1	paper	paper	NOUN
ajis02-1265	874	2	presented	present	VERB
ajis02-1265	874	3	at	at	ADP
ajis02-1265	874	4	the	the	DET
ajis02-1265	874	5	pacis	pacis	NOUN
ajis02-1265	874	6	.	.	PUNCT
ajis02-1265	875	1	kassahun	kassahun	PROPN
ajis02-1265	875	2	,	,	PUNCT
ajis02-1265	875	3	a.	a.	PROPN
ajis02-1265	875	4	e.	e.	PROPN
ajis02-1265	875	5	,	,	PUNCT
ajis02-1265	875	6	molla	molla	PROPN
ajis02-1265	875	7	,	,	PUNCT
ajis02-1265	875	8	a.	a.	PROPN
ajis02-1265	875	9	,	,	PUNCT
ajis02-1265	875	10	&	&	CCONJ
ajis02-1265	875	11	sarkar	sarkar	PROPN
ajis02-1265	875	12	,	,	PUNCT
ajis02-1265	875	13	p.	p.	NOUN
ajis02-1265	875	14	(	(	PUNCT
ajis02-1265	875	15	2011	2011	NUM
ajis02-1265	875	16	)	)	PUNCT
ajis02-1265	875	17	.	.	PUNCT
ajis02-1265	876	1	government	government	NOUN
ajis02-1265	876	2	process	process	NOUN
ajis02-1265	876	3	reengineering	reengineere	VERB
ajis02-1265	876	4	:	:	PUNCT
ajis02-1265	876	5	what	what	PRON
ajis02-1265	876	6	we	we	PRON
ajis02-1265	876	7	know	know	VERB
ajis02-1265	876	8	and	and	CCONJ
ajis02-1265	876	9	what	what	PRON
ajis02-1265	876	10	we	we	PRON
ajis02-1265	876	11	need	need	VERB
ajis02-1265	876	12	to	to	PART
ajis02-1265	876	13	know	know	VERB
ajis02-1265	876	14	.	.	PUNCT
ajis02-1265	877	1	in	in	ADP
ajis02-1265	877	2	c.	c.	PROPN
ajis02-1265	877	3	susheel	susheel	PROPN
ajis02-1265	877	4	&	&	CCONJ
ajis02-1265	877	5	k.	k.	PROPN
ajis02-1265	877	6	muneesh	muneesh	PROPN
ajis02-1265	877	7	(	(	PUNCT
ajis02-1265	877	8	eds	ed	NOUN
ajis02-1265	877	9	.	.	PUNCT
ajis02-1265	877	10	)	)	PUNCT
ajis02-1265	877	11	,	,	PUNCT
ajis02-1265	877	12	strategic	strategic	ADJ
ajis02-1265	877	13	enterprise	enterprise	NOUN
ajis02-1265	877	14	resource	resource	NOUN
ajis02-1265	877	15	planning	planning	NOUN
ajis02-1265	877	16	models	model	NOUN
ajis02-1265	877	17	for	for	ADP
ajis02-1265	877	18	e	e	NOUN
ajis02-1265	877	19	-	-	NOUN
ajis02-1265	877	20	government	government	NOUN
ajis02-1265	877	21	:	:	PUNCT
ajis02-1265	877	22	applications	application	NOUN
ajis02-1265	877	23	and	and	CCONJ
ajis02-1265	877	24	methodologies	methodology	NOUN
ajis02-1265	877	25	(	(	PUNCT
ajis02-1265	877	26	pp	pp	ADJ
ajis02-1265	877	27	.	.	PUNCT
ajis02-1265	877	28	1	1	NUM
ajis02-1265	877	29	-	-	SYM
ajis02-1265	877	30	24	24	NUM
ajis02-1265	877	31	)	)	PUNCT
ajis02-1265	877	32	.	.	PUNCT
ajis02-1265	878	1	hershey	hershey	PROPN
ajis02-1265	878	2	pa	pa	PROPN
ajis02-1265	878	3	kennedy	kennedy	PROPN
ajis02-1265	878	4	,	,	PUNCT
ajis02-1265	878	5	a.	a.	PROPN
ajis02-1265	878	6	,	,	PUNCT
ajis02-1265	878	7	joseph	joseph	PROPN
ajis02-1265	878	8	,	,	PUNCT
ajis02-1265	878	9	p.	p.	PROPN
ajis02-1265	878	10	c.	c.	PROPN
ajis02-1265	878	11	,	,	PUNCT
ajis02-1265	878	12	&	&	CCONJ
ajis02-1265	878	13	carol	carol	PROPN
ajis02-1265	878	14	,	,	PUNCT
ajis02-1265	878	15	k.	k.	PROPN
ajis02-1265	878	16	(	(	PUNCT
ajis02-1265	878	17	2012	2012	NUM
ajis02-1265	878	18	)	)	PUNCT
ajis02-1265	878	19	.	.	PUNCT
ajis02-1265	879	1	business	business	NOUN
ajis02-1265	879	2	process	process	NOUN
ajis02-1265	879	3	change	change	NOUN
ajis02-1265	879	4	in	in	ADP
ajis02-1265	879	5	e	e	NOUN
ajis02-1265	879	6	-	-	NOUN
ajis02-1265	879	7	government	government	NOUN
ajis02-1265	879	8	projects	project	NOUN
ajis02-1265	879	9	:	:	PUNCT
ajis02-1265	879	10	the	the	DET
ajis02-1265	879	11	case	case	NOUN
ajis02-1265	879	12	of	of	ADP
ajis02-1265	879	13	the	the	DET
ajis02-1265	879	14	irish	irish	ADJ
ajis02-1265	879	15	land	land	PROPN
ajis02-1265	879	16	registry	registry	PROPN
ajis02-1265	879	17	technology	technology	PROPN
ajis02-1265	879	18	enabled	enable	VERB
ajis02-1265	879	19	transformation	transformation	NOUN
ajis02-1265	879	20	of	of	ADP
ajis02-1265	879	21	the	the	DET
ajis02-1265	879	22	public	public	ADJ
ajis02-1265	879	23	sector	sector	NOUN
ajis02-1265	879	24	:	:	PUNCT
ajis02-1265	879	25	advances	advance	NOUN
ajis02-1265	879	26	in	in	ADP
ajis02-1265	879	27	e	e	NOUN
ajis02-1265	879	28	-	-	NOUN
ajis02-1265	879	29	government	government	NOUN
ajis02-1265	879	30	(	(	PUNCT
ajis02-1265	879	31	pp	pp	ADJ
ajis02-1265	879	32	.	.	PUNCT
ajis02-1265	880	1	9	9	NUM
ajis02-1265	880	2	-	-	SYM
ajis02-1265	880	3	22	22	NUM
ajis02-1265	880	4	)	)	PUNCT
ajis02-1265	880	5	.	.	PUNCT
ajis02-1265	881	1	hershey	hershey	PROPN
ajis02-1265	881	2	,	,	PUNCT
ajis02-1265	881	3	pa	pa	PROPN
ajis02-1265	881	4	,	,	PUNCT
ajis02-1265	881	5	usa	usa	PROPN
ajis02-1265	881	6	:	:	PUNCT
ajis02-1265	881	7	igi	igi	PROPN
ajis02-1265	881	8	global	global	PROPN
ajis02-1265	881	9	.	.	PUNCT
ajis02-1265	882	1	kwamena	kwamena	PROPN
ajis02-1265	882	2	,	,	PUNCT
ajis02-1265	882	3	s.	s.	PROPN
ajis02-1265	882	4	a.	a.	PROPN
ajis02-1265	882	5	(	(	PUNCT
ajis02-1265	882	6	2012	2012	NUM
ajis02-1265	882	7	)	)	PUNCT
ajis02-1265	882	8	.	.	PUNCT
ajis02-1265	883	1	improving	improve	VERB
ajis02-1265	883	2	e	e	NOUN
ajis02-1265	883	3	-	-	ADJ
ajis02-1265	883	4	government	government	ADJ
ajis02-1265	883	5	project	project	NOUN
ajis02-1265	883	6	management	management	NOUN
ajis02-1265	883	7	:	:	PUNCT
ajis02-1265	883	8	best	good	ADJ
ajis02-1265	883	9	practices	practice	NOUN
ajis02-1265	883	10	and	and	CCONJ
ajis02-1265	883	11	critical	critical	ADJ
ajis02-1265	883	12	success	success	NOUN
ajis02-1265	883	13	factors	factor	NOUN
ajis02-1265	883	14	managing	manage	VERB
ajis02-1265	883	15	e	e	NOUN
ajis02-1265	883	16	-	-	NOUN
ajis02-1265	883	17	government	government	NOUN
ajis02-1265	883	18	projects	project	NOUN
ajis02-1265	883	19	:	:	PUNCT
ajis02-1265	883	20	concepts	concept	NOUN
ajis02-1265	883	21	,	,	PUNCT
ajis02-1265	883	22	issues	issue	NOUN
ajis02-1265	883	23	,	,	PUNCT
ajis02-1265	883	24	and	and	CCONJ
ajis02-1265	883	25	best	good	ADJ
ajis02-1265	883	26	practices	practice	NOUN
ajis02-1265	883	27	(	(	PUNCT
ajis02-1265	883	28	pp	pp	ADJ
ajis02-1265	883	29	.	.	PUNCT
ajis02-1265	884	1	42	42	NUM
ajis02-1265	884	2	-	-	SYM
ajis02-1265	884	3	60	60	NUM
ajis02-1265	884	4	)	)	PUNCT
ajis02-1265	884	5	.	.	PUNCT
ajis02-1265	885	1	hershey	hershey	PROPN
ajis02-1265	885	2	,	,	PUNCT
ajis02-1265	885	3	pa	pa	PROPN
ajis02-1265	885	4	,	,	PUNCT
ajis02-1265	885	5	usa	usa	PROPN
ajis02-1265	885	6	:	:	PUNCT
ajis02-1265	885	7	igi	igi	PROPN
ajis02-1265	885	8	global	global	PROPN
ajis02-1265	885	9	.	.	PROPN
ajis02-1265	885	10	leidecker	leidecker	PROPN
ajis02-1265	885	11	,	,	PUNCT
ajis02-1265	885	12	j.	j.	PROPN
ajis02-1265	885	13	k.	k.	PROPN
ajis02-1265	885	14	,	,	PUNCT
ajis02-1265	885	15	&	&	CCONJ
ajis02-1265	885	16	bruno	bruno	PROPN
ajis02-1265	885	17	,	,	PUNCT
ajis02-1265	885	18	a.	a.	PROPN
ajis02-1265	885	19	v.	v.	PROPN
ajis02-1265	885	20	(	(	PUNCT
ajis02-1265	885	21	1984	1984	NUM
ajis02-1265	885	22	)	)	PUNCT
ajis02-1265	885	23	.	.	PUNCT
ajis02-1265	886	1	identifying	identify	VERB
ajis02-1265	886	2	and	and	CCONJ
ajis02-1265	886	3	using	use	VERB
ajis02-1265	886	4	critical	critical	ADJ
ajis02-1265	886	5	success	success	NOUN
ajis02-1265	886	6	factors	factor	NOUN
ajis02-1265	886	7	.	.	PUNCT
ajis02-1265	887	1	long	long	ADJ
ajis02-1265	887	2	range	range	NOUN
ajis02-1265	887	3	planning	planning	NOUN
ajis02-1265	887	4	,	,	PUNCT
ajis02-1265	887	5	17(1	17(1	NUM
ajis02-1265	887	6	)	)	PUNCT
ajis02-1265	887	7	,	,	PUNCT
ajis02-1265	887	8	23	23	NUM
ajis02-1265	887	9	-	-	SYM
ajis02-1265	887	10	32	32	NUM
ajis02-1265	887	11	.	.	PUNCT
ajis02-1265	888	1	doi	doi	NOUN
ajis02-1265	888	2	:	:	PUNCT
ajis02-1265	888	3	http://dx.doi.org/10.1016/0024	http://dx.doi.org/10.1016/0024	PROPN
ajis02-1265	888	4	-	-	PUNCT
ajis02-1265	888	5	6301(84)90163	6301(84)90163	NUM
ajis02-1265	888	6	-	-	PUNCT
ajis02-1265	888	7	8	8	NUM
ajis02-1265	888	8	likert	likert	NOUN
ajis02-1265	888	9	,	,	PUNCT
ajis02-1265	888	10	r.	r.	PROPN
ajis02-1265	888	11	(	(	PUNCT
ajis02-1265	888	12	1961	1961	NUM
ajis02-1265	888	13	)	)	PUNCT
ajis02-1265	888	14	.	.	PUNCT
ajis02-1265	889	1	new	new	ADJ
ajis02-1265	889	2	patterns	pattern	NOUN
ajis02-1265	889	3	of	of	ADP
ajis02-1265	889	4	management	management	NOUN
ajis02-1265	889	5	.	.	PUNCT
ajis02-1265	890	1	marilu	marilu	PROPN
ajis02-1265	890	2	,	,	PUNCT
ajis02-1265	890	3	g.	g.	PROPN
ajis02-1265	890	4	(	(	PUNCT
ajis02-1265	890	5	2012	2012	NUM
ajis02-1265	890	6	)	)	PUNCT
ajis02-1265	890	7	.	.	PUNCT
ajis02-1265	891	1	organizational	organizational	ADJ
ajis02-1265	891	2	change	change	NOUN
ajis02-1265	891	3	contributions	contribution	NOUN
ajis02-1265	891	4	to	to	ADP
ajis02-1265	891	5	e	e	NOUN
ajis02-1265	891	6	-	-	NOUN
ajis02-1265	891	7	government	government	ADJ
ajis02-1265	891	8	project	project	NOUN
ajis02-1265	891	9	transitions	transition	NOUN
ajis02-1265	891	10	managing	manage	VERB
ajis02-1265	891	11	e	e	NOUN
ajis02-1265	891	12	-	-	NOUN
ajis02-1265	891	13	government	government	NOUN
ajis02-1265	891	14	projects	project	NOUN
ajis02-1265	891	15	:	:	PUNCT
ajis02-1265	891	16	concepts	concept	NOUN
ajis02-1265	891	17	,	,	PUNCT
ajis02-1265	891	18	issues	issue	NOUN
ajis02-1265	891	19	,	,	PUNCT
ajis02-1265	891	20	and	and	CCONJ
ajis02-1265	891	21	best	good	ADJ
ajis02-1265	891	22	practices	practice	NOUN
ajis02-1265	891	23	(	(	PUNCT
ajis02-1265	891	24	pp	pp	ADJ
ajis02-1265	891	25	.	.	PUNCT
ajis02-1265	892	1	1	1	NUM
ajis02-1265	892	2	-	-	SYM
ajis02-1265	892	3	21	21	NUM
ajis02-1265	892	4	)	)	PUNCT
ajis02-1265	892	5	.	.	PUNCT
ajis02-1265	893	1	hershey	hershey	PROPN
ajis02-1265	893	2	,	,	PUNCT
ajis02-1265	893	3	pa	pa	PROPN
ajis02-1265	893	4	,	,	PUNCT
ajis02-1265	893	5	usa	usa	PROPN
ajis02-1265	893	6	:	:	PUNCT
ajis02-1265	893	7	igi	igi	PROPN
ajis02-1265	893	8	global	global	PROPN
ajis02-1265	893	9	.	.	PUNCT
ajis02-1265	894	1	marvine	marvine	PROPN
ajis02-1265	894	2	,	,	PUNCT
ajis02-1265	894	3	h.	h.	PROPN
ajis02-1265	894	4	,	,	PUNCT
ajis02-1265	894	5	martin	martin	PROPN
ajis02-1265	894	6	,	,	PUNCT
ajis02-1265	894	7	a.	a.	NOUN
ajis02-1265	894	8	n.	n.	PROPN
ajis02-1265	894	9	,	,	PUNCT
ajis02-1265	894	10	doaa	doaa	PROPN
ajis02-1265	894	11	,	,	PUNCT
ajis02-1265	894	12	t.	t.	PROPN
ajis02-1265	894	13	,	,	PUNCT
ajis02-1265	894	14	&	&	CCONJ
ajis02-1265	894	15	salah	salah	PROPN
ajis02-1265	894	16	,	,	PUNCT
ajis02-1265	894	17	b.	b.	PROPN
ajis02-1265	894	18	(	(	PUNCT
ajis02-1265	894	19	2012	2012	NUM
ajis02-1265	894	20	)	)	PUNCT
ajis02-1265	894	21	.	.	PUNCT
ajis02-1265	895	1	e	e	X
ajis02-1265	895	2	-	-	NOUN
ajis02-1265	895	3	government	government	ADJ
ajis02-1265	895	4	implementation	implementation	NOUN
ajis02-1265	895	5	in	in	ADP
ajis02-1265	895	6	a	a	DET
ajis02-1265	895	7	developing	develop	VERB
ajis02-1265	895	8	country	country	NOUN
ajis02-1265	895	9	:	:	PUNCT
ajis02-1265	895	10	a	a	DET
ajis02-1265	895	11	case	case	NOUN
ajis02-1265	895	12	study	study	NOUN
ajis02-1265	895	13	managing	manage	VERB
ajis02-1265	895	14	e	e	NOUN
ajis02-1265	895	15	-	-	NOUN
ajis02-1265	895	16	government	government	NOUN
ajis02-1265	895	17	projects	project	NOUN
ajis02-1265	895	18	:	:	PUNCT
ajis02-1265	895	19	concepts	concept	NOUN
ajis02-1265	895	20	,	,	PUNCT
ajis02-1265	895	21	issues	issue	NOUN
ajis02-1265	895	22	,	,	PUNCT
ajis02-1265	895	23	and	and	CCONJ
ajis02-1265	895	24	best	good	ADJ
ajis02-1265	895	25	practices	practice	NOUN
ajis02-1265	895	26	(	(	PUNCT
ajis02-1265	895	27	pp	pp	ADJ
ajis02-1265	895	28	.	.	PUNCT
ajis02-1265	896	1	262	262	NUM
ajis02-1265	896	2	-	-	SYM
ajis02-1265	896	3	289	289	NUM
ajis02-1265	896	4	)	)	PUNCT
ajis02-1265	896	5	.	.	PUNCT
ajis02-1265	897	1	hershey	hershey	PROPN
ajis02-1265	897	2	,	,	PUNCT
ajis02-1265	897	3	pa	pa	PROPN
ajis02-1265	897	4	,	,	PUNCT
ajis02-1265	897	5	usa	usa	PROPN
ajis02-1265	897	6	:	:	PUNCT
ajis02-1265	897	7	igi	igi	PROPN
ajis02-1265	897	8	global	global	PROPN
ajis02-1265	897	9	.	.	PUNCT
ajis02-1265	898	1	mcadam	mcadam	PROPN
ajis02-1265	898	2	,	,	PUNCT
ajis02-1265	898	3	r.	r.	PROPN
ajis02-1265	898	4	,	,	PUNCT
ajis02-1265	898	5	&	&	CCONJ
ajis02-1265	898	6	donaghy	donaghy	PROPN
ajis02-1265	898	7	,	,	PUNCT
ajis02-1265	898	8	j.	j.	PROPN
ajis02-1265	898	9	(	(	PUNCT
ajis02-1265	898	10	1999	1999	NUM
ajis02-1265	898	11	)	)	PUNCT
ajis02-1265	898	12	.	.	PUNCT
ajis02-1265	899	1	business	business	NOUN
ajis02-1265	899	2	process	process	NOUN
ajis02-1265	899	3	re	re	NOUN
ajis02-1265	900	1	-	-	NOUN
ajis02-1265	901	1	engineering	engineer	VERB
ajis02-1265	901	2	in	in	ADP
ajis02-1265	901	3	the	the	DET
ajis02-1265	901	4	public	public	ADJ
ajis02-1265	901	5	sector	sector	NOUN
ajis02-1265	901	6	.	.	PUNCT
ajis02-1265	902	1	business	business	NOUN
ajis02-1265	902	2	process	process	NOUN
ajis02-1265	902	3	management	management	NOUN
ajis02-1265	902	4	journal	journal	NOUN
ajis02-1265	902	5	,	,	PUNCT
ajis02-1265	902	6	5(1	5(1	NUM
ajis02-1265	902	7	)	)	PUNCT
ajis02-1265	902	8	,	,	PUNCT
ajis02-1265	902	9	33	33	NUM
ajis02-1265	902	10	-	-	SYM
ajis02-1265	902	11	52	52	NUM
ajis02-1265	902	12	.	.	PUNCT
ajis02-1265	903	1	doi	doi	PROPN
ajis02-1265	903	2	:	:	PUNCT
ajis02-1265	903	3	doi:10.1108/14637159910249135	doi:10.1108/14637159910249135	PROPN
ajis02-1265	903	4	meier	meier	PROPN
ajis02-1265	903	5	,	,	PUNCT
ajis02-1265	903	6	r.	r.	PROPN
ajis02-1265	903	7	,	,	PUNCT
ajis02-1265	903	8	ben	ben	PROPN
ajis02-1265	903	9	,	,	PUNCT
ajis02-1265	903	10	e.	e.	PROPN
ajis02-1265	903	11	r.	r.	PROPN
ajis02-1265	903	12	,	,	PUNCT
ajis02-1265	903	13	&	&	CCONJ
ajis02-1265	903	14	schuppan	schuppan	NOUN
ajis02-1265	903	15	,	,	PUNCT
ajis02-1265	903	16	t.	t.	PROPN
ajis02-1265	903	17	(	(	PUNCT
ajis02-1265	903	18	2013	2013	NUM
ajis02-1265	903	19	)	)	PUNCT
ajis02-1265	903	20	.	.	PUNCT
ajis02-1265	904	1	ict	ict	PROPN
ajis02-1265	904	2	-	-	PUNCT
ajis02-1265	904	3	enabled	enable	VERB
ajis02-1265	904	4	public	public	ADJ
ajis02-1265	904	5	sector	sector	NOUN
ajis02-1265	904	6	organisational	organisational	ADJ
ajis02-1265	904	7	transformation	transformation	NOUN
ajis02-1265	904	8	:	:	PUNCT
ajis02-1265	904	9	factors	factor	NOUN
ajis02-1265	904	10	constituting	constitute	VERB
ajis02-1265	904	11	resistance	resistance	NOUN
ajis02-1265	904	12	to	to	PART
ajis02-1265	904	13	change	change	VERB
ajis02-1265	904	14	.	.	PUNCT
ajis02-1265	905	1	information	information	NOUN
ajis02-1265	905	2	polity	polity	NOUN
ajis02-1265	905	3	:	:	PUNCT
ajis02-1265	905	4	the	the	DET
ajis02-1265	905	5	international	international	ADJ
ajis02-1265	905	6	journal	journal	NOUN
ajis02-1265	905	7	of	of	ADP
ajis02-1265	905	8	government	government	NOUN
ajis02-1265	905	9	&	&	CCONJ
ajis02-1265	905	10	democracy	democracy	NOUN
ajis02-1265	905	11	in	in	ADP
ajis02-1265	905	12	the	the	DET
ajis02-1265	905	13	information	information	NOUN
ajis02-1265	905	14	age	age	NOUN
ajis02-1265	905	15	,	,	PUNCT
ajis02-1265	905	16	18(4	18(4	NUM
ajis02-1265	905	17	)	)	PUNCT
ajis02-1265	905	18	,	,	PUNCT
ajis02-1265	905	19	315	315	NUM
ajis02-1265	905	20	-	-	SYM
ajis02-1265	905	21	329	329	NUM
ajis02-1265	905	22	.	.	PUNCT
ajis02-1265	906	1	doi:10.3233	doi:10.3233	NOUN
ajis02-1265	906	2	/	/	SYM
ajis02-1265	906	3	ip-130315	ip-130315	PROPN
ajis02-1265	906	4	nfuka	nfuka	PROPN
ajis02-1265	906	5	,	,	PUNCT
ajis02-1265	906	6	e.	e.	PROPN
ajis02-1265	906	7	n.	n.	PROPN
ajis02-1265	906	8	,	,	PUNCT
ajis02-1265	906	9	&	&	CCONJ
ajis02-1265	906	10	rusu	rusu	PROPN
ajis02-1265	906	11	,	,	PUNCT
ajis02-1265	906	12	l.	l.	PROPN
ajis02-1265	906	13	(	(	PUNCT
ajis02-1265	906	14	2011	2011	NUM
ajis02-1265	906	15	)	)	PUNCT
ajis02-1265	906	16	.	.	PUNCT
ajis02-1265	907	1	the	the	DET
ajis02-1265	907	2	effect	effect	NOUN
ajis02-1265	907	3	of	of	ADP
ajis02-1265	907	4	critical	critical	ADJ
ajis02-1265	907	5	success	success	NOUN
ajis02-1265	907	6	factors	factor	NOUN
ajis02-1265	907	7	on	on	ADP
ajis02-1265	907	8	it	it	PRON
ajis02-1265	907	9	governance	governance	NOUN
ajis02-1265	907	10	performance	performance	NOUN
ajis02-1265	907	11	.	.	PUNCT
ajis02-1265	908	1	industrial	industrial	ADJ
ajis02-1265	908	2	management	management	PROPN
ajis02-1265	908	3	&	&	CCONJ
ajis02-1265	908	4	data	datum	NOUN
ajis02-1265	908	5	systems	system	NOUN
ajis02-1265	908	6	,	,	PUNCT
ajis02-1265	908	7	111(9	111(9	NUM
ajis02-1265	908	8	)	)	PUNCT
ajis02-1265	908	9	,	,	PUNCT
ajis02-1265	908	10	1418	1418	NUM
ajis02-1265	908	11	-	-	SYM
ajis02-1265	908	12	1448	1448	NUM
ajis02-1265	908	13	.	.	PUNCT
ajis02-1265	909	1	doi	doi	NOUN
ajis02-1265	909	2	:	:	PUNCT
ajis02-1265	909	3	doi:10.1108/02635571111182773	doi:10.1108/02635571111182773	NOUN
ajis02-1265	909	4	rainford	rainford	PROPN
ajis02-1265	909	5	,	,	PUNCT
ajis02-1265	909	6	s.	s.	PROPN
ajis02-1265	909	7	(	(	PUNCT
ajis02-1265	909	8	2006	2006	NUM
ajis02-1265	909	9	)	)	PUNCT
ajis02-1265	909	10	.	.	PUNCT
ajis02-1265	910	1	e	e	X
ajis02-1265	910	2	-	-	PROPN
ajis02-1265	910	3	sri	sri	ADJ
ajis02-1265	910	4	lanka	lanka	PROPN
ajis02-1265	910	5	:	:	PUNCT
ajis02-1265	910	6	an	an	DET
ajis02-1265	910	7	integrated	integrated	ADJ
ajis02-1265	910	8	approach	approach	NOUN
ajis02-1265	910	9	to	to	ADP
ajis02-1265	910	10	e	e	NOUN
ajis02-1265	910	11	-	-	NOUN
ajis02-1265	910	12	government	government	NOUN
ajis02-1265	910	13	case	case	NOUN
ajis02-1265	910	14	study	study	NOUN
ajis02-1265	910	15	.	.	PUNCT
ajis02-1265	911	1	regional	regional	ADJ
ajis02-1265	911	2	development	development	NOUN
ajis02-1265	911	3	dialogue	dialogue	NOUN
ajis02-1265	911	4	,	,	PUNCT
ajis02-1265	911	5	27(2	27(2	PRON
ajis02-1265	911	6	)	)	PUNCT
ajis02-1265	911	7	,	,	PUNCT
ajis02-1265	911	8	209	209	NUM
ajis02-1265	911	9	-	-	SYM
ajis02-1265	911	10	218	218	NUM
ajis02-1265	911	11	.	.	PUNCT
ajis02-1265	912	1	rajapakse	rajapakse	PROPN
ajis02-1265	912	2	,	,	PUNCT
ajis02-1265	912	3	j.	j.	PROPN
ajis02-1265	912	4	(	(	PUNCT
ajis02-1265	912	5	2013	2013	NUM
ajis02-1265	912	6	)	)	PUNCT
ajis02-1265	912	7	.	.	PUNCT
ajis02-1265	913	1	e	e	X
ajis02-1265	913	2	-	-	NOUN
ajis02-1265	913	3	government	government	NOUN
ajis02-1265	913	4	adoptions	adoption	NOUN
ajis02-1265	913	5	in	in	ADP
ajis02-1265	913	6	developing	develop	VERB
ajis02-1265	913	7	countries	country	NOUN
ajis02-1265	913	8	:	:	PUNCT
ajis02-1265	913	9	a	a	DET
ajis02-1265	913	10	sri	sri	ADJ
ajis02-1265	913	11	lankan	lankan	PROPN
ajis02-1265	913	12	case	case	NOUN
ajis02-1265	913	13	study	study	NOUN
ajis02-1265	913	14	.	.	PUNCT
ajis02-1265	914	1	international	international	ADJ
ajis02-1265	914	2	journal	journal	PROPN
ajis02-1265	914	3	of	of	ADP
ajis02-1265	914	4	electronic	electronic	ADJ
ajis02-1265	914	5	government	government	NOUN
ajis02-1265	914	6	research	research	NOUN
ajis02-1265	914	7	,	,	PUNCT
ajis02-1265	914	8	9(4	9(4	NUM
ajis02-1265	914	9	)	)	PUNCT
ajis02-1265	914	10	,	,	PUNCT
ajis02-1265	914	11	38	38	NUM
ajis02-1265	914	12	.	.	PUNCT
ajis02-1265	915	1	doi	doi	NOUN
ajis02-1265	915	2	:	:	PUNCT
ajis02-1265	915	3	http://dx.doi.org/10.1108/14637150710823110	http://dx.doi.org/10.1108/14637150710823110	ADJ
ajis02-1265	915	4	australasian	australasian	ADJ
ajis02-1265	915	5	journal	journal	NOUN
ajis02-1265	915	6	of	of	ADP
ajis02-1265	915	7	information	information	NOUN
ajis02-1265	915	8	systems	system	NOUN
ajis02-1265	915	9	syed	sye	VERB
ajis02-1265	915	10	,	,	PUNCT
ajis02-1265	915	11	bandara	bandara	PROPN
ajis02-1265	915	12	,	,	PUNCT
ajis02-1265	915	13	french	french	PROPN
ajis02-1265	915	14	&	&	CCONJ
ajis02-1265	915	15	stewart	stewart	PROPN
ajis02-1265	915	16	2018	2018	NUM
ajis02-1265	915	17	,	,	PUNCT
ajis02-1265	915	18	vol	vol	NOUN
ajis02-1265	915	19	22	22	NUM
ajis02-1265	915	20	,	,	PUNCT
ajis02-1265	915	21	research	research	NOUN
ajis02-1265	915	22	article	article	NOUN
ajis02-1265	915	23	csf	csf	ADJ
ajis02-1265	915	24	of	of	ADP
ajis02-1265	915	25	bpm	bpm	NOUN
ajis02-1265	915	26	in	in	ADP
ajis02-1265	915	27	public	public	ADJ
ajis02-1265	915	28	sector	sector	NOUN
ajis02-1265	915	29	38	38	NUM
ajis02-1265	915	30	ravesteyn	ravesteyn	NOUN
ajis02-1265	915	31	,	,	PUNCT
ajis02-1265	915	32	p.	p.	PROPN
ajis02-1265	915	33	,	,	PUNCT
ajis02-1265	915	34	&	&	CCONJ
ajis02-1265	915	35	batenburg	batenburg	PROPN
ajis02-1265	915	36	,	,	PUNCT
ajis02-1265	915	37	r.	r.	PROPN
ajis02-1265	915	38	(	(	PUNCT
ajis02-1265	915	39	2010	2010	NUM
ajis02-1265	915	40	)	)	PUNCT
ajis02-1265	915	41	.	.	PUNCT
ajis02-1265	916	1	surveying	survey	VERB
ajis02-1265	916	2	the	the	DET
ajis02-1265	916	3	critical	critical	ADJ
ajis02-1265	916	4	success	success	NOUN
ajis02-1265	916	5	factors	factor	NOUN
ajis02-1265	916	6	of	of	ADP
ajis02-1265	916	7	bpm	bpm	NOUN
ajis02-1265	916	8	-	-	PUNCT
ajis02-1265	916	9	systems	system	NOUN
ajis02-1265	916	10	implementation	implementation	NOUN
ajis02-1265	916	11	.	.	PUNCT
ajis02-1265	917	1	business	business	NOUN
ajis02-1265	917	2	process	process	NOUN
ajis02-1265	917	3	management	management	NOUN
ajis02-1265	917	4	journal	journal	NOUN
ajis02-1265	917	5	,	,	PUNCT
ajis02-1265	917	6	16(3	16(3	PROPN
ajis02-1265	917	7	)	)	PUNCT
ajis02-1265	917	8	,	,	PUNCT
ajis02-1265	917	9	492	492	NUM
ajis02-1265	917	10	-	-	SYM
ajis02-1265	917	11	507	507	NUM
ajis02-1265	917	12	.	.	PUNCT
ajis02-1265	918	1	doi	doi	NOUN
ajis02-1265	918	2	:	:	PUNCT
ajis02-1265	918	3	doi:10.1108/14637151011049467	doi:10.1108/14637151011049467	NOUN
ajis02-1265	918	4	sadowsky	sadowsky	NOUN
ajis02-1265	918	5	,	,	PUNCT
ajis02-1265	918	6	g.	g.	PROPN
ajis02-1265	918	7	(	(	PUNCT
ajis02-1265	918	8	1996	1996	NUM
ajis02-1265	918	9	)	)	PUNCT
ajis02-1265	918	10	.	.	PUNCT
ajis02-1265	919	1	the	the	DET
ajis02-1265	919	2	internet	internet	NOUN
ajis02-1265	919	3	society	society	NOUN
ajis02-1265	919	4	and	and	CCONJ
ajis02-1265	919	5	developing	develop	VERB
ajis02-1265	919	6	countries	country	NOUN
ajis02-1265	919	7	.	.	PUNCT
ajis02-1265	920	1	e	e	X
ajis02-1265	920	2	-	-	PUNCT
ajis02-1265	920	3	on	on	ADP
ajis02-1265	920	4	the	the	DET
ajis02-1265	920	5	internet	internet	NOUN
ajis02-1265	920	6	.	.	PUNCT
ajis02-1265	921	1	retrieved	retrieve	VERB
ajis02-1265	921	2	from	from	ADP
ajis02-1265	921	3	https://www.isoc.org/oti/articles/1196/sadowsky.html	https://www.isoc.org/oti/articles/1196/sadowsky.html	PROPN
ajis02-1265	921	4	streib	streib	NOUN
ajis02-1265	921	5	,	,	PUNCT
ajis02-1265	921	6	g.	g.	PROPN
ajis02-1265	921	7	,	,	PUNCT
ajis02-1265	921	8	&	&	CCONJ
ajis02-1265	921	9	navarro	navarro	PROPN
ajis02-1265	921	10	,	,	PUNCT
ajis02-1265	921	11	i.	i.	PROPN
ajis02-1265	921	12	(	(	PUNCT
ajis02-1265	921	13	2008	2008	NUM
ajis02-1265	921	14	)	)	PUNCT
ajis02-1265	921	15	.	.	PUNCT
ajis02-1265	922	1	city	city	NOUN
ajis02-1265	922	2	managers	manager	NOUN
ajis02-1265	922	3	and	and	CCONJ
ajis02-1265	922	4	e	e	NOUN
ajis02-1265	922	5	-	-	NOUN
ajis02-1265	922	6	government	government	ADJ
ajis02-1265	922	7	development	development	NOUN
ajis02-1265	922	8	:	:	PUNCT
ajis02-1265	922	9	assessing	assess	VERB
ajis02-1265	922	10	technology	technology	NOUN
ajis02-1265	922	11	literacy	literacy	NOUN
ajis02-1265	922	12	and	and	CCONJ
ajis02-1265	922	13	leadership	leadership	NOUN
ajis02-1265	922	14	needs	need	NOUN
ajis02-1265	922	15	.	.	PUNCT
ajis02-1265	923	1	international	international	ADJ
ajis02-1265	923	2	journal	journal	PROPN
ajis02-1265	923	3	of	of	ADP
ajis02-1265	923	4	electronic	electronic	ADJ
ajis02-1265	923	5	government	government	NOUN
ajis02-1265	923	6	research	research	NOUN
ajis02-1265	923	7	,	,	PUNCT
ajis02-1265	923	8	4(4	4(4	NUM
ajis02-1265	923	9	)	)	PUNCT
ajis02-1265	923	10	,	,	PUNCT
ajis02-1265	923	11	37	37	NUM
ajis02-1265	923	12	-	-	SYM
ajis02-1265	923	13	53	53	NUM
ajis02-1265	923	14	.	.	PUNCT
ajis02-1265	924	1	syed	syed	PROPN
ajis02-1265	924	2	,	,	PUNCT
ajis02-1265	924	3	r.	r.	PROPN
ajis02-1265	924	4	,	,	PUNCT
ajis02-1265	924	5	bandara	bandara	PROPN
ajis02-1265	924	6	,	,	PUNCT
ajis02-1265	924	7	w.	w.	PROPN
ajis02-1265	924	8	,	,	PUNCT
ajis02-1265	924	9	french	french	PROPN
ajis02-1265	924	10	,	,	PUNCT
ajis02-1265	924	11	e.	e.	PROPN
ajis02-1265	924	12	,	,	PUNCT
ajis02-1265	924	13	&	&	CCONJ
ajis02-1265	924	14	stewart	stewart	PROPN
ajis02-1265	924	15	,	,	PUNCT
ajis02-1265	924	16	g.	g.	PROPN
ajis02-1265	924	17	(	(	PUNCT
ajis02-1265	924	18	2016	2016	NUM
ajis02-1265	924	19	)	)	PUNCT
ajis02-1265	924	20	.	.	PUNCT
ajis02-1265	925	1	the	the	DET
ajis02-1265	925	2	status	status	NOUN
ajis02-1265	925	3	of	of	ADP
ajis02-1265	925	4	research	research	NOUN
ajis02-1265	925	5	on	on	ADP
ajis02-1265	925	6	leadership	leadership	NOUN
ajis02-1265	925	7	in	in	ADP
ajis02-1265	925	8	business	business	NOUN
ajis02-1265	925	9	process	process	NOUN
ajis02-1265	925	10	management	management	NOUN
ajis02-1265	925	11	:	:	PUNCT
ajis02-1265	925	12	a	a	DET
ajis02-1265	925	13	call	call	NOUN
ajis02-1265	925	14	for	for	ADP
ajis02-1265	925	15	action	action	NOUN
ajis02-1265	925	16	.	.	PUNCT
ajis02-1265	926	1	paper	paper	NOUN
ajis02-1265	926	2	presented	present	VERB
ajis02-1265	926	3	at	at	ADP
ajis02-1265	926	4	the	the	DET
ajis02-1265	926	5	anzam	anzam	NOUN
ajis02-1265	926	6	2016	2016	NUM
ajis02-1265	926	7	:	:	PUNCT
ajis02-1265	926	8	30th	30th	ADJ
ajis02-1265	926	9	australian	australian	ADJ
ajis02-1265	926	10	and	and	CCONJ
ajis02-1265	926	11	new	new	PROPN
ajis02-1265	926	12	zealand	zealand	PROPN
ajis02-1265	926	13	academy	academy	PROPN
ajis02-1265	926	14	of	of	ADP
ajis02-1265	926	15	management	management	NOUN
ajis02-1265	926	16	conference	conference	NOUN
ajis02-1265	926	17	:	:	PUNCT
ajis02-1265	926	18	under	under	ADP
ajis02-1265	926	19	new	new	ADJ
ajis02-1265	926	20	management	management	NOUN
ajis02-1265	926	21	:	:	PUNCT
ajis02-1265	926	22	innovating	innovate	VERB
ajis02-1265	926	23	for	for	ADP
ajis02-1265	926	24	sustainable	sustainable	ADJ
ajis02-1265	926	25	and	and	CCONJ
ajis02-1265	926	26	just	just	ADV
ajis02-1265	926	27	futures	future	NOUN
ajis02-1265	926	28	,	,	PUNCT
ajis02-1265	926	29	brisbane	brisbane	NOUN
ajis02-1265	926	30	.	.	PUNCT
ajis02-1265	927	1	http://eprints.qut.edu.au/98771/	http://eprints.qut.edu.au/98771/	PROPN
ajis02-1265	927	2	tan	tan	PROPN
ajis02-1265	927	3	,	,	PUNCT
ajis02-1265	927	4	w.-g	w.-g	PROPN
ajis02-1265	927	5	.	.	PUNCT
ajis02-1265	927	6	,	,	PUNCT
ajis02-1265	927	7	cater	cater	NOUN
ajis02-1265	927	8	-	-	PUNCT
ajis02-1265	927	9	steel	steel	NOUN
ajis02-1265	927	10	,	,	PUNCT
ajis02-1265	927	11	a.	a.	NOUN
ajis02-1265	927	12	,	,	PUNCT
ajis02-1265	927	13	&	&	CCONJ
ajis02-1265	927	14	toleman	toleman	NOUN
ajis02-1265	927	15	,	,	PUNCT
ajis02-1265	927	16	m.	m.	NOUN
ajis02-1265	927	17	(	(	PUNCT
ajis02-1265	927	18	2009	2009	NUM
ajis02-1265	927	19	)	)	PUNCT
ajis02-1265	927	20	.	.	PUNCT
ajis02-1265	928	1	implementing	implement	VERB
ajis02-1265	928	2	it	it	PRON
ajis02-1265	928	3	service	service	NOUN
ajis02-1265	928	4	management	management	NOUN
ajis02-1265	928	5	:	:	PUNCT
ajis02-1265	928	6	a	a	DET
ajis02-1265	928	7	case	case	NOUN
ajis02-1265	928	8	study	study	NOUN
ajis02-1265	928	9	focussing	focusse	VERB
ajis02-1265	928	10	on	on	ADP
ajis02-1265	928	11	critical	critical	ADJ
ajis02-1265	928	12	success	success	NOUN
ajis02-1265	928	13	factors	factor	NOUN
ajis02-1265	928	14	.	.	PUNCT
ajis02-1265	929	1	journal	journal	NOUN
ajis02-1265	929	2	of	of	ADP
ajis02-1265	929	3	computer	computer	NOUN
ajis02-1265	929	4	information	information	NOUN
ajis02-1265	929	5	systems	system	NOUN
ajis02-1265	929	6	,	,	PUNCT
ajis02-1265	929	7	50(2	50(2	NUM
ajis02-1265	929	8	)	)	PUNCT
ajis02-1265	929	9	,	,	PUNCT
ajis02-1265	929	10	1	1	X
ajis02-1265	929	11	.	.	X
ajis02-1265	929	12	thong	thong	PROPN
ajis02-1265	929	13	,	,	PUNCT
ajis02-1265	929	14	j.	j.	PROPN
ajis02-1265	929	15	y.	y.	PROPN
ajis02-1265	929	16	l.	l.	PROPN
ajis02-1265	929	17	,	,	PUNCT
ajis02-1265	929	18	yap	yap	PROPN
ajis02-1265	929	19	,	,	PUNCT
ajis02-1265	929	20	c.-s	c.-	NOUN
ajis02-1265	929	21	.	.	PUNCT
ajis02-1265	929	22	,	,	PUNCT
ajis02-1265	929	23	&	&	CCONJ
ajis02-1265	929	24	seah	seah	PROPN
ajis02-1265	929	25	,	,	PUNCT
ajis02-1265	929	26	k.-l	k.-l	PROPN
ajis02-1265	929	27	.	.	PUNCT
ajis02-1265	930	1	(	(	PUNCT
ajis02-1265	930	2	2000	2000	NUM
ajis02-1265	930	3	)	)	PUNCT
ajis02-1265	930	4	.	.	PUNCT
ajis02-1265	931	1	business	business	NOUN
ajis02-1265	931	2	process	process	NOUN
ajis02-1265	931	3	reengineering	reengineere	VERB
ajis02-1265	931	4	in	in	ADP
ajis02-1265	931	5	the	the	DET
ajis02-1265	931	6	public	public	ADJ
ajis02-1265	931	7	sector	sector	NOUN
ajis02-1265	931	8	:	:	PUNCT
ajis02-1265	931	9	the	the	DET
ajis02-1265	931	10	case	case	NOUN
ajis02-1265	931	11	of	of	ADP
ajis02-1265	931	12	the	the	DET
ajis02-1265	931	13	housing	housing	PROPN
ajis02-1265	931	14	development	development	PROPN
ajis02-1265	931	15	board	board	PROPN
ajis02-1265	931	16	in	in	ADP
ajis02-1265	931	17	singapore	singapore	PROPN
ajis02-1265	931	18	.	.	PUNCT
ajis02-1265	932	1	journal	journal	PROPN
ajis02-1265	932	2	of	of	ADP
ajis02-1265	932	3	management	management	NOUN
ajis02-1265	932	4	information	information	NOUN
ajis02-1265	932	5	systems	system	NOUN
ajis02-1265	932	6	,	,	PUNCT
ajis02-1265	932	7	17(1	17(1	NUM
ajis02-1265	932	8	)	)	PUNCT
ajis02-1265	932	9	,	,	PUNCT
ajis02-1265	932	10	245	245	NUM
ajis02-1265	932	11	-	-	SYM
ajis02-1265	932	12	270	270	NUM
ajis02-1265	932	13	.	.	PUNCT
ajis02-1265	933	1	tregear	tregear	PROPN
ajis02-1265	933	2	,	,	PUNCT
ajis02-1265	933	3	r.	r.	PROPN
ajis02-1265	933	4	,	,	PUNCT
ajis02-1265	933	5	&	&	CCONJ
ajis02-1265	933	6	jenkins	jenkins	PROPN
ajis02-1265	933	7	,	,	PUNCT
ajis02-1265	933	8	t.	t.	PROPN
ajis02-1265	933	9	(	(	PUNCT
ajis02-1265	933	10	2007	2007	NUM
ajis02-1265	933	11	)	)	PUNCT
ajis02-1265	933	12	.	.	PUNCT
ajis02-1265	934	1	government	government	NOUN
ajis02-1265	934	2	process	process	NOUN
ajis02-1265	934	3	management	management	NOUN
ajis02-1265	934	4	:	:	PUNCT
ajis02-1265	934	5	a	a	DET
ajis02-1265	934	6	review	review	NOUN
ajis02-1265	934	7	of	of	ADP
ajis02-1265	934	8	key	key	ADJ
ajis02-1265	934	9	differences	difference	NOUN
ajis02-1265	934	10	between	between	ADP
ajis02-1265	934	11	the	the	DET
ajis02-1265	934	12	public	public	ADJ
ajis02-1265	934	13	and	and	CCONJ
ajis02-1265	934	14	private	private	ADJ
ajis02-1265	934	15	sectors	sector	NOUN
ajis02-1265	934	16	and	and	CCONJ
ajis02-1265	934	17	their	their	PRON
ajis02-1265	934	18	influence	influence	NOUN
ajis02-1265	934	19	on	on	ADP
ajis02-1265	934	20	the	the	DET
ajis02-1265	934	21	achievement	achievement	NOUN
ajis02-1265	934	22	of	of	ADP
ajis02-1265	934	23	public	public	ADJ
ajis02-1265	934	24	sector	sector	NOUN
ajis02-1265	934	25	process	process	NOUN
ajis02-1265	934	26	management	management	NOUN
ajis02-1265	934	27	.	.	PUNCT
ajis02-1265	934	28	.	.	PUNCT
ajis02-1265	935	1	bptrends	bptrend	NOUN
ajis02-1265	935	2	.	.	PUNCT
ajis02-1265	936	1	trkman	trkman	PROPN
ajis02-1265	936	2	,	,	PUNCT
ajis02-1265	936	3	p.	p.	NOUN
ajis02-1265	936	4	(	(	PUNCT
ajis02-1265	936	5	2010	2010	NUM
ajis02-1265	936	6	)	)	PUNCT
ajis02-1265	936	7	.	.	PUNCT
ajis02-1265	937	1	the	the	DET
ajis02-1265	937	2	critical	critical	ADJ
ajis02-1265	937	3	success	success	NOUN
ajis02-1265	937	4	factors	factor	NOUN
ajis02-1265	937	5	of	of	ADP
ajis02-1265	937	6	business	business	NOUN
ajis02-1265	937	7	process	process	NOUN
ajis02-1265	937	8	management	management	NOUN
ajis02-1265	937	9	.	.	PUNCT
ajis02-1265	938	1	international	international	ADJ
ajis02-1265	938	2	journal	journal	PROPN
ajis02-1265	938	3	of	of	ADP
ajis02-1265	938	4	information	information	NOUN
ajis02-1265	938	5	management	management	NOUN
ajis02-1265	938	6	,	,	PUNCT
ajis02-1265	938	7	30(2	30(2	NUM
ajis02-1265	938	8	)	)	PUNCT
ajis02-1265	938	9	,	,	PUNCT
ajis02-1265	938	10	125	125	NUM
ajis02-1265	938	11	-	-	SYM
ajis02-1265	938	12	134	134	NUM
ajis02-1265	938	13	.	.	PUNCT
ajis02-1265	939	1	doi:10.1016	doi:10.1016	PROPN
ajis02-1265	939	2	/	/	SYM
ajis02-1265	939	3	j.ijinfomgt.2009.07.003	j.ijinfomgt.2009.07.003	PROPN
ajis02-1265	939	4	united	united	PROPN
ajis02-1265	939	5	nations	nations	PROPN
ajis02-1265	939	6	.	.	PUNCT
ajis02-1265	940	1	(	(	PUNCT
ajis02-1265	940	2	2015	2015	NUM
ajis02-1265	940	3	)	)	PUNCT
ajis02-1265	940	4	.	.	PUNCT
ajis02-1265	941	1	millennium	millennium	NOUN
ajis02-1265	941	2	development	development	NOUN
ajis02-1265	941	3	goals	goal	NOUN
ajis02-1265	941	4	.	.	PUNCT
ajis02-1265	942	1	retrieved	retrieve	VERB
ajis02-1265	942	2	from	from	ADP
ajis02-1265	942	3	http://www.un.org/millenniumgoals/	http://www.un.org/millenniumgoals/	PROPN
ajis02-1265	942	4	united	united	PROPN
ajis02-1265	942	5	nations	nations	PROPN
ajis02-1265	942	6	.	.	PUNCT
ajis02-1265	943	1	(	(	PUNCT
ajis02-1265	943	2	2016	2016	NUM
ajis02-1265	943	3	)	)	PUNCT
ajis02-1265	943	4	.	.	PUNCT
ajis02-1265	944	1	united	united	PROPN
ajis02-1265	944	2	nations	nations	PROPN
ajis02-1265	944	3	e	e	PROPN
ajis02-1265	944	4	-	-	NOUN
ajis02-1265	944	5	government	government	ADJ
ajis02-1265	944	6	survey	survey	NOUN
ajis02-1265	944	7	2016	2016	NUM
ajis02-1265	944	8	:	:	PUNCT
ajis02-1265	945	1	e	e	X
ajis02-1265	945	2	-	-	NOUN
ajis02-1265	945	3	government	government	NOUN
ajis02-1265	945	4	in	in	ADP
ajis02-1265	945	5	support	support	NOUN
ajis02-1265	945	6	of	of	ADP
ajis02-1265	945	7	sustainable	sustainable	ADJ
ajis02-1265	945	8	development	development	NOUN
ajis02-1265	945	9	.	.	PUNCT
ajis02-1265	946	1	retrieved	retrieve	VERB
ajis02-1265	946	2	from	from	ADP
ajis02-1265	946	3	new	new	PROPN
ajis02-1265	946	4	york	york	PROPN
ajis02-1265	946	5	http://workspace.unpan.org/sites/internet/documents/unpan96407.pdf	http://workspace.unpan.org/sites/internet/documents/unpan96407.pdf	PROPN
ajis02-1265	946	6	valenca	valenca	PROPN
ajis02-1265	946	7	,	,	PUNCT
ajis02-1265	946	8	g.	g.	PROPN
ajis02-1265	946	9	,	,	PUNCT
ajis02-1265	946	10	alves	alves	PROPN
ajis02-1265	946	11	,	,	PUNCT
ajis02-1265	946	12	c.	c.	PROPN
ajis02-1265	946	13	f.	f.	PROPN
ajis02-1265	946	14	,	,	PUNCT
ajis02-1265	946	15	santana	santana	PROPN
ajis02-1265	946	16	,	,	PUNCT
ajis02-1265	946	17	a.	a.	PROPN
ajis02-1265	946	18	f.	f.	PROPN
ajis02-1265	946	19	l.	l.	PROPN
ajis02-1265	946	20	,	,	PUNCT
ajis02-1265	946	21	de	de	PROPN
ajis02-1265	946	22	oliveira	oliveira	PROPN
ajis02-1265	946	23	,	,	PUNCT
ajis02-1265	946	24	j.	j.	PROPN
ajis02-1265	946	25	a.	a.	PROPN
ajis02-1265	946	26	p.	p.	PROPN
ajis02-1265	946	27	,	,	PUNCT
ajis02-1265	946	28	&	&	CCONJ
ajis02-1265	946	29	santos	santos	PROPN
ajis02-1265	946	30	,	,	PUNCT
ajis02-1265	946	31	h.	h.	PROPN
ajis02-1265	946	32	r.	r.	PROPN
ajis02-1265	946	33	m.	m.	PROPN
ajis02-1265	946	34	(	(	PUNCT
ajis02-1265	946	35	2013	2013	NUM
ajis02-1265	946	36	)	)	PUNCT
ajis02-1265	946	37	.	.	PUNCT
ajis02-1265	947	1	understanding	understand	VERB
ajis02-1265	947	2	the	the	DET
ajis02-1265	947	3	adoption	adoption	NOUN
ajis02-1265	947	4	of	of	ADP
ajis02-1265	947	5	bpm	bpm	NOUN
ajis02-1265	947	6	governance	governance	NOUN
ajis02-1265	947	7	in	in	ADP
ajis02-1265	947	8	brazilian	brazilian	ADJ
ajis02-1265	947	9	public	public	ADJ
ajis02-1265	947	10	sector	sector	NOUN
ajis02-1265	947	11	.	.	PUNCT
ajis02-1265	948	1	paper	paper	NOUN
ajis02-1265	948	2	presented	present	VERB
ajis02-1265	948	3	at	at	ADP
ajis02-1265	948	4	the	the	DET
ajis02-1265	948	5	proceedings	proceeding	NOUN
ajis02-1265	948	6	of	of	ADP
ajis02-1265	948	7	the	the	DET
ajis02-1265	948	8	21st	21st	ADJ
ajis02-1265	948	9	european	european	ADJ
ajis02-1265	948	10	conference	conference	NOUN
ajis02-1265	948	11	on	on	ADP
ajis02-1265	948	12	information	information	NOUN
ajis02-1265	948	13	systems	system	NOUN
ajis02-1265	948	14	.	.	PUNCT
ajis02-1265	949	1	walsham	walsham	PROPN
ajis02-1265	949	2	,	,	PUNCT
ajis02-1265	949	3	g.	g.	PROPN
ajis02-1265	949	4	,	,	PUNCT
ajis02-1265	949	5	robey	robey	PROPN
ajis02-1265	949	6	,	,	PUNCT
ajis02-1265	949	7	d.	d.	PROPN
ajis02-1265	949	8	,	,	PUNCT
ajis02-1265	949	9	&	&	CCONJ
ajis02-1265	949	10	sahay	sahay	PROPN
ajis02-1265	949	11	,	,	PUNCT
ajis02-1265	949	12	s.	s.	PROPN
ajis02-1265	949	13	(	(	PUNCT
ajis02-1265	949	14	2007	2007	NUM
ajis02-1265	949	15	)	)	PUNCT
ajis02-1265	949	16	.	.	PUNCT
ajis02-1265	950	1	foreword	foreword	NOUN
ajis02-1265	950	2	:	:	PUNCT
ajis02-1265	950	3	special	special	ADJ
ajis02-1265	950	4	issue	issue	NOUN
ajis02-1265	950	5	on	on	ADP
ajis02-1265	950	6	information	information	NOUN
ajis02-1265	950	7	systems	system	NOUN
ajis02-1265	950	8	in	in	ADP
ajis02-1265	950	9	developing	develop	VERB
ajis02-1265	950	10	countries	country	NOUN
ajis02-1265	950	11	.	.	PUNCT
ajis02-1265	951	1	mis	mis	PROPN
ajis02-1265	951	2	quarterly	quarterly	PROPN
ajis02-1265	951	3	,	,	PUNCT
ajis02-1265	951	4	317	317	NUM
ajis02-1265	951	5	-	-	SYM
ajis02-1265	951	6	326	326	NUM
ajis02-1265	951	7	.	.	PUNCT
ajis02-1265	952	1	walsham	walsham	PROPN
ajis02-1265	952	2	,	,	PUNCT
ajis02-1265	952	3	g.	g.	PROPN
ajis02-1265	952	4	,	,	PUNCT
ajis02-1265	952	5	&	&	CCONJ
ajis02-1265	952	6	sahay	sahay	PROPN
ajis02-1265	952	7	,	,	PUNCT
ajis02-1265	952	8	s.	s.	PROPN
ajis02-1265	952	9	(	(	PUNCT
ajis02-1265	952	10	2006	2006	NUM
ajis02-1265	952	11	)	)	PUNCT
ajis02-1265	952	12	.	.	PUNCT
ajis02-1265	953	1	research	research	NOUN
ajis02-1265	953	2	on	on	ADP
ajis02-1265	953	3	information	information	NOUN
ajis02-1265	953	4	systems	system	NOUN
ajis02-1265	953	5	in	in	ADP
ajis02-1265	953	6	developing	develop	VERB
ajis02-1265	953	7	countries	country	NOUN
ajis02-1265	953	8	:	:	PUNCT
ajis02-1265	953	9	current	current	ADJ
ajis02-1265	953	10	landscape	landscape	NOUN
ajis02-1265	953	11	and	and	CCONJ
ajis02-1265	953	12	future	future	ADJ
ajis02-1265	953	13	prospects	prospect	NOUN
ajis02-1265	953	14	ramiro	ramiro	PROPN
ajis02-1265	953	15	montealegre	montealegre	PROPN
ajis02-1265	953	16	was	be	AUX
ajis02-1265	953	17	the	the	DET
ajis02-1265	953	18	accepting	accept	VERB
ajis02-1265	953	19	associate	associate	ADJ
ajis02-1265	953	20	editor	editor	NOUN
ajis02-1265	953	21	for	for	ADP
ajis02-1265	953	22	this	this	DET
ajis02-1265	953	23	paper	paper	NOUN
ajis02-1265	953	24	.	.	PUNCT
ajis02-1265	954	1	information	information	NOUN
ajis02-1265	954	2	technology	technology	NOUN
ajis02-1265	954	3	for	for	ADP
ajis02-1265	954	4	development	development	NOUN
ajis02-1265	954	5	,	,	PUNCT
ajis02-1265	954	6	12(1	12(1	NUM
ajis02-1265	954	7	)	)	PUNCT
ajis02-1265	954	8	,	,	PUNCT
ajis02-1265	954	9	7	7	NUM
ajis02-1265	954	10	-	-	SYM
ajis02-1265	954	11	24	24	NUM
ajis02-1265	954	12	.	.	PUNCT
ajis02-1265	955	1	doi:10.1002	doi:10.1002	NOUN
ajis02-1265	955	2	/	/	SYM
ajis02-1265	955	3	itdj.20020	itdj.20020	PROPN
ajis02-1265	955	4	ward	ward	NOUN
ajis02-1265	955	5	,	,	PUNCT
ajis02-1265	955	6	j.	j.	PROPN
ajis02-1265	955	7	,	,	PUNCT
ajis02-1265	955	8	&	&	CCONJ
ajis02-1265	955	9	peppard	peppard	PROPN
ajis02-1265	955	10	,	,	PUNCT
ajis02-1265	955	11	j.	j.	PROPN
ajis02-1265	955	12	(	(	PUNCT
ajis02-1265	955	13	2002	2002	NUM
ajis02-1265	955	14	)	)	PUNCT
ajis02-1265	955	15	.	.	PUNCT
ajis02-1265	956	1	strategic	strategic	ADJ
ajis02-1265	956	2	planning	planning	NOUN
ajis02-1265	956	3	for	for	ADP
ajis02-1265	956	4	information	information	NOUN
ajis02-1265	956	5	systems	system	NOUN
ajis02-1265	956	6	(	(	PUNCT
ajis02-1265	956	7	3rd	3rd	ADJ
ajis02-1265	956	8	ed	ed	NOUN
ajis02-1265	956	9	.	.	PUNCT
ajis02-1265	956	10	)	)	PUNCT
ajis02-1265	956	11	.	.	PUNCT
ajis02-1265	957	1	west	west	PROPN
ajis02-1265	957	2	sussex	sussex	PROPN
ajis02-1265	957	3	:	:	PUNCT
ajis02-1265	957	4	john	john	PROPN
ajis02-1265	957	5	wiley	wiley	PROPN
ajis02-1265	957	6	&	&	CCONJ
ajis02-1265	957	7	sons	sons	PROPN
ajis02-1265	957	8	,	,	PUNCT
ajis02-1265	957	9	ltd	ltd	PROPN
ajis02-1265	957	10	.	.	PROPN
ajis02-1265	957	11	australasian	australasian	ADJ
ajis02-1265	957	12	journal	journal	NOUN
ajis02-1265	957	13	of	of	ADP
ajis02-1265	957	14	information	information	NOUN
ajis02-1265	957	15	systems	system	NOUN
ajis02-1265	957	16	syed	sye	VERB
ajis02-1265	957	17	,	,	PUNCT
ajis02-1265	957	18	bandara	bandara	PROPN
ajis02-1265	957	19	,	,	PUNCT
ajis02-1265	957	20	french	french	PROPN
ajis02-1265	957	21	&	&	CCONJ
ajis02-1265	957	22	stewart	stewart	PROPN
ajis02-1265	957	23	2018	2018	NUM
ajis02-1265	957	24	,	,	PUNCT
ajis02-1265	957	25	vol	vol	NOUN
ajis02-1265	957	26	22	22	NUM
ajis02-1265	957	27	,	,	PUNCT
ajis02-1265	957	28	research	research	NOUN
ajis02-1265	957	29	article	article	NOUN
ajis02-1265	957	30	csf	csf	ADJ
ajis02-1265	957	31	of	of	ADP
ajis02-1265	957	32	bpm	bpm	NOUN
ajis02-1265	957	33	in	in	ADP
ajis02-1265	957	34	public	public	ADJ
ajis02-1265	957	35	sector	sector	NOUN
ajis02-1265	957	36	39	39	NUM
ajis02-1265	957	37	webster	webster	PROPN
ajis02-1265	957	38	,	,	PUNCT
ajis02-1265	957	39	j.	j.	PROPN
ajis02-1265	957	40	,	,	PUNCT
ajis02-1265	957	41	&	&	CCONJ
ajis02-1265	957	42	watson	watson	PROPN
ajis02-1265	957	43	,	,	PUNCT
ajis02-1265	957	44	r.	r.	PROPN
ajis02-1265	957	45	t.	t.	PROPN
ajis02-1265	957	46	(	(	PUNCT
ajis02-1265	957	47	2002	2002	NUM
ajis02-1265	957	48	)	)	PUNCT
ajis02-1265	957	49	.	.	PUNCT
ajis02-1265	958	1	analyzing	analyze	VERB
ajis02-1265	958	2	the	the	DET
ajis02-1265	958	3	past	past	NOUN
ajis02-1265	958	4	to	to	PART
ajis02-1265	958	5	prepare	prepare	VERB
ajis02-1265	958	6	for	for	ADP
ajis02-1265	958	7	the	the	DET
ajis02-1265	958	8	future	future	NOUN
ajis02-1265	958	9	:	:	PUNCT
ajis02-1265	958	10	writing	write	VERB
ajis02-1265	958	11	a	a	DET
ajis02-1265	958	12	literature	literature	NOUN
ajis02-1265	958	13	review	review	NOUN
ajis02-1265	958	14	.	.	PUNCT
ajis02-1265	959	1	mis	mis	PROPN
ajis02-1265	959	2	quarterly	quarterly	PROPN
ajis02-1265	959	3	,	,	PUNCT
ajis02-1265	959	4	26(2	26(2	NUM
ajis02-1265	959	5	)	)	PUNCT
ajis02-1265	959	6	,	,	PUNCT
ajis02-1265	959	7	xiii	xiii	PROPN
ajis02-1265	959	8	-	-	PUNCT
ajis02-1265	959	9	xxiii	xxiii	PROPN
ajis02-1265	959	10	.	.	PUNCT
ajis02-1265	960	1	weerakkody	weerakkody	NOUN
ajis02-1265	960	2	,	,	PUNCT
ajis02-1265	960	3	v.	v.	NOUN
ajis02-1265	960	4	,	,	PUNCT
ajis02-1265	960	5	baire	baire	NOUN
ajis02-1265	960	6	,	,	PUNCT
ajis02-1265	960	7	s.	s.	PROPN
ajis02-1265	960	8	,	,	PUNCT
ajis02-1265	960	9	&	&	CCONJ
ajis02-1265	960	10	choudrie	choudrie	PROPN
ajis02-1265	960	11	,	,	PUNCT
ajis02-1265	960	12	j.	j.	PROPN
ajis02-1265	960	13	(	(	PUNCT
ajis02-1265	960	14	2006	2006	NUM
ajis02-1265	960	15	)	)	PUNCT
ajis02-1265	960	16	.	.	PUNCT
ajis02-1265	961	1	e	e	X
ajis02-1265	961	2	-	-	NOUN
ajis02-1265	961	3	government	government	NOUN
ajis02-1265	961	4	:	:	PUNCT
ajis02-1265	961	5	the	the	DET
ajis02-1265	961	6	need	need	NOUN
ajis02-1265	961	7	for	for	ADP
ajis02-1265	961	8	effective	effective	ADJ
ajis02-1265	961	9	process	process	NOUN
ajis02-1265	961	10	management	management	NOUN
ajis02-1265	961	11	in	in	ADP
ajis02-1265	961	12	the	the	DET
ajis02-1265	961	13	public	public	ADJ
ajis02-1265	961	14	sector	sector	NOUN
ajis02-1265	961	15	.	.	PUNCT
ajis02-1265	962	1	paper	paper	NOUN
ajis02-1265	962	2	presented	present	VERB
ajis02-1265	962	3	at	at	ADP
ajis02-1265	962	4	the	the	DET
ajis02-1265	962	5	proceedings	proceeding	NOUN
ajis02-1265	962	6	of	of	ADP
ajis02-1265	962	7	the	the	DET
ajis02-1265	962	8	39th	39th	ADJ
ajis02-1265	962	9	annual	annual	ADJ
ajis02-1265	962	10	hawaii	hawaii	PROPN
ajis02-1265	962	11	international	international	PROPN
ajis02-1265	962	12	conference	conference	NOUN
ajis02-1265	962	13	on	on	ADP
ajis02-1265	962	14	system	system	NOUN
ajis02-1265	962	15	sciences	sciences	PROPN
ajis02-1265	962	16	,	,	PUNCT
ajis02-1265	962	17	hawaii	hawaii	PROPN
ajis02-1265	962	18	.	.	PUNCT
ajis02-1265	963	1	weerakkody	weerakkody	NOUN
ajis02-1265	963	2	,	,	PUNCT
ajis02-1265	963	3	v.	v.	PROPN
ajis02-1265	963	4	,	,	PUNCT
ajis02-1265	963	5	el	el	PROPN
ajis02-1265	963	6	-	-	PUNCT
ajis02-1265	963	7	haddadeh	haddadeh	PROPN
ajis02-1265	963	8	,	,	PUNCT
ajis02-1265	963	9	r.	r.	PROPN
ajis02-1265	963	10	,	,	PUNCT
ajis02-1265	963	11	&	&	CCONJ
ajis02-1265	963	12	al	al	PROPN
ajis02-1265	963	13	-	-	PUNCT
ajis02-1265	963	14	shafi	shafi	PROPN
ajis02-1265	963	15	,	,	PUNCT
ajis02-1265	963	16	s.	s.	PROPN
ajis02-1265	963	17	(	(	PUNCT
ajis02-1265	963	18	2011	2011	NUM
ajis02-1265	963	19	)	)	PUNCT
ajis02-1265	963	20	.	.	PUNCT
ajis02-1265	964	1	exploring	explore	VERB
ajis02-1265	964	2	the	the	DET
ajis02-1265	964	3	complexities	complexity	NOUN
ajis02-1265	964	4	of	of	ADP
ajis02-1265	964	5	egovernment	egovernment	NOUN
ajis02-1265	964	6	implementation	implementation	NOUN
ajis02-1265	964	7	and	and	CCONJ
ajis02-1265	964	8	diffusion	diffusion	NOUN
ajis02-1265	964	9	in	in	ADP
ajis02-1265	964	10	a	a	DET
ajis02-1265	964	11	developing	develop	VERB
ajis02-1265	964	12	country	country	NOUN
ajis02-1265	964	13	.	.	PUNCT
ajis02-1265	965	1	journal	journal	NOUN
ajis02-1265	965	2	of	of	ADP
ajis02-1265	965	3	enterprise	enterprise	NOUN
ajis02-1265	965	4	information	information	NOUN
ajis02-1265	965	5	management	management	NOUN
ajis02-1265	965	6	,	,	PUNCT
ajis02-1265	965	7	24(2	24(2	NUM
ajis02-1265	965	8	)	)	PUNCT
ajis02-1265	965	9	,	,	PUNCT
ajis02-1265	965	10	172	172	NUM
ajis02-1265	965	11	-	-	SYM
ajis02-1265	965	12	196	196	NUM
ajis02-1265	965	13	.	.	PUNCT
ajis02-1265	966	1	doi	doi	NOUN
ajis02-1265	966	2	:	:	PUNCT
ajis02-1265	966	3	doi:10.1108/17410391111106293	doi:10.1108/17410391111106293	X
ajis02-1265	966	4	weerakkody	weerakkody	PROPN
ajis02-1265	966	5	,	,	PUNCT
ajis02-1265	966	6	v.	v.	PROPN
ajis02-1265	966	7	,	,	PUNCT
ajis02-1265	966	8	janssen	janssen	PROPN
ajis02-1265	966	9	,	,	PUNCT
ajis02-1265	966	10	m.	m.	NOUN
ajis02-1265	966	11	,	,	PUNCT
ajis02-1265	966	12	&	&	CCONJ
ajis02-1265	966	13	dwivedi	dwivedi	PROPN
ajis02-1265	966	14	,	,	PUNCT
ajis02-1265	966	15	y.	y.	PROPN
ajis02-1265	966	16	k.	k.	PROPN
ajis02-1265	966	17	(	(	PUNCT
ajis02-1265	966	18	2011	2011	NUM
ajis02-1265	966	19	)	)	PUNCT
ajis02-1265	966	20	.	.	PUNCT
ajis02-1265	967	1	transformational	transformational	ADJ
ajis02-1265	967	2	change	change	NOUN
ajis02-1265	967	3	and	and	CCONJ
ajis02-1265	967	4	business	business	NOUN
ajis02-1265	967	5	process	process	NOUN
ajis02-1265	967	6	reengineering	reengineering	NOUN
ajis02-1265	967	7	(	(	PUNCT
ajis02-1265	967	8	bpr	bpr	ADV
ajis02-1265	967	9	):	):	PUNCT
ajis02-1265	967	10	lessons	lesson	NOUN
ajis02-1265	967	11	from	from	ADP
ajis02-1265	967	12	the	the	DET
ajis02-1265	967	13	british	british	ADJ
ajis02-1265	967	14	and	and	CCONJ
ajis02-1265	967	15	dutch	dutch	ADJ
ajis02-1265	967	16	public	public	ADJ
ajis02-1265	967	17	sector	sector	NOUN
ajis02-1265	967	18	.	.	PUNCT
ajis02-1265	968	1	government	government	NOUN
ajis02-1265	968	2	information	information	NOUN
ajis02-1265	968	3	quarterly	quarterly	ADV
ajis02-1265	968	4	,	,	PUNCT
ajis02-1265	968	5	28(3	28(3	NUM
ajis02-1265	968	6	)	)	PUNCT
ajis02-1265	968	7	,	,	PUNCT
ajis02-1265	968	8	320	320	NUM
ajis02-1265	968	9	-	-	SYM
ajis02-1265	968	10	328	328	NUM
ajis02-1265	968	11	.	.	PUNCT
ajis02-1265	969	1	doi	doi	NOUN
ajis02-1265	969	2	:	:	PUNCT
ajis02-1265	969	3	http://dx.doi.org/10.1016	http://dx.doi.org/10.1016	PROPN
ajis02-1265	969	4	/	/	SYM
ajis02-1265	969	5	j.giq.2010.07.010	j.giq.2010.07.010	PROPN
ajis02-1265	969	6	world	world	PROPN
ajis02-1265	969	7	bank	bank	PROPN
ajis02-1265	969	8	.	.	PUNCT
ajis02-1265	970	1	(	(	PUNCT
ajis02-1265	970	2	2014	2014	NUM
ajis02-1265	970	3	)	)	PUNCT
ajis02-1265	970	4	.	.	PUNCT
ajis02-1265	971	1	implementation	implementation	NOUN
ajis02-1265	971	2	completion	completion	NOUN
ajis02-1265	971	3	and	and	CCONJ
ajis02-1265	971	4	results	result	VERB
ajis02-1265	971	5	report	report	NOUN
ajis02-1265	971	6	(	(	PUNCT
ajis02-1265	971	7	icr-0000939	icr-0000939	NOUN
ajis02-1265	971	8	)	)	PUNCT
ajis02-1265	971	9	.	.	PUNCT
ajis02-1265	972	1	retrieved	retrieve	VERB
ajis02-1265	972	2	from	from	ADP
ajis02-1265	972	3	zarei	zarei	PROPN
ajis02-1265	972	4	,	,	PUNCT
ajis02-1265	972	5	b.	b.	PROPN
ajis02-1265	972	6	,	,	PUNCT
ajis02-1265	972	7	ghapanchi	ghapanchi	PROPN
ajis02-1265	972	8	,	,	PUNCT
ajis02-1265	972	9	a.	a.	NOUN
ajis02-1265	972	10	,	,	PUNCT
ajis02-1265	972	11	&	&	CCONJ
ajis02-1265	972	12	sattary	sattary	PROPN
ajis02-1265	972	13	,	,	PUNCT
ajis02-1265	972	14	b.	b.	PROPN
ajis02-1265	972	15	(	(	PUNCT
ajis02-1265	972	16	2008	2008	NUM
ajis02-1265	972	17	)	)	PUNCT
ajis02-1265	972	18	.	.	PUNCT
ajis02-1265	973	1	toward	toward	ADP
ajis02-1265	973	2	national	national	ADJ
ajis02-1265	973	3	e	e	NOUN
ajis02-1265	973	4	-	-	NOUN
ajis02-1265	973	5	government	government	ADJ
ajis02-1265	973	6	development	development	NOUN
ajis02-1265	973	7	models	model	NOUN
ajis02-1265	973	8	for	for	ADP
ajis02-1265	973	9	developing	develop	VERB
ajis02-1265	973	10	countries	country	NOUN
ajis02-1265	973	11	:	:	PUNCT
ajis02-1265	973	12	a	a	DET
ajis02-1265	973	13	nine	nine	NUM
ajis02-1265	973	14	-	-	PUNCT
ajis02-1265	973	15	stage	stage	NOUN
ajis02-1265	973	16	model	model	NOUN
ajis02-1265	973	17	.	.	PUNCT
ajis02-1265	974	1	the	the	DET
ajis02-1265	974	2	international	international	ADJ
ajis02-1265	974	3	information	information	PROPN
ajis02-1265	974	4	&	&	CCONJ
ajis02-1265	974	5	library	library	PROPN
ajis02-1265	974	6	review	review	PROPN
ajis02-1265	974	7	,	,	PUNCT
ajis02-1265	974	8	40(3	40(3	NUM
ajis02-1265	974	9	)	)	PUNCT
ajis02-1265	974	10	,	,	PUNCT
ajis02-1265	974	11	199	199	NUM
ajis02-1265	974	12	-	-	SYM
ajis02-1265	974	13	207	207	NUM
ajis02-1265	974	14	.	.	PUNCT
ajis02-1265	975	1	doi	doi	NOUN
ajis02-1265	975	2	:	:	PUNCT
ajis02-1265	975	3	http://dx.doi.org/10.1016	http://dx.doi.org/10.1016	PROPN
ajis02-1265	975	4	/	/	SYM
ajis02-1265	975	5	j.iilr.2008.04.001	j.iilr.2008.04.001	CCONJ
ajis02-1265	976	1	copyright	copyright	NOUN
ajis02-1265	976	2	:	:	PUNCT
ajis02-1265	976	3	©	©	PROPN
ajis02-1265	976	4	2018	2018	NUM
ajis02-1265	976	5	syed	syed	ADJ
ajis02-1265	976	6	,	,	PUNCT
ajis02-1265	976	7	bandara	bandara	PROPN
ajis02-1265	976	8	,	,	PUNCT
ajis02-1265	976	9	french	french	PROPN
ajis02-1265	976	10	&	&	CCONJ
ajis02-1265	976	11	stewart	stewart	PROPN
ajis02-1265	976	12	.	.	PUNCT
ajis02-1265	977	1	this	this	PRON
ajis02-1265	977	2	is	be	AUX
ajis02-1265	977	3	an	an	DET
ajis02-1265	977	4	open	open	ADJ
ajis02-1265	977	5	-	-	PUNCT
ajis02-1265	977	6	access	access	NOUN
ajis02-1265	977	7	article	article	NOUN
ajis02-1265	977	8	distributed	distribute	VERB
ajis02-1265	977	9	under	under	ADP
ajis02-1265	977	10	the	the	DET
ajis02-1265	977	11	terms	term	NOUN
ajis02-1265	977	12	of	of	ADP
ajis02-1265	977	13	the	the	DET
ajis02-1265	977	14	creative	creative	ADJ
ajis02-1265	977	15	commons	common	NOUN
ajis02-1265	977	16	attribution	attribution	NOUN
ajis02-1265	977	17	-	-	PUNCT
ajis02-1265	977	18	noncommercial	noncommercial	ADJ
ajis02-1265	977	19	3.0	3.0	NUM
ajis02-1265	977	20	australia	australia	NOUN
ajis02-1265	977	21	license	license	NOUN
ajis02-1265	977	22	,	,	PUNCT
ajis02-1265	977	23	which	which	PRON
ajis02-1265	977	24	permits	permit	VERB
ajis02-1265	977	25	non	non	ADJ
ajis02-1265	977	26	-	-	ADJ
ajis02-1265	977	27	commercial	commercial	ADJ
ajis02-1265	977	28	use	use	NOUN
ajis02-1265	977	29	,	,	PUNCT
ajis02-1265	977	30	distribution	distribution	NOUN
ajis02-1265	977	31	,	,	PUNCT
ajis02-1265	977	32	and	and	CCONJ
ajis02-1265	977	33	reproduction	reproduction	NOUN
ajis02-1265	977	34	in	in	ADP
ajis02-1265	977	35	any	any	DET
ajis02-1265	977	36	medium	medium	NOUN
ajis02-1265	977	37	,	,	PUNCT
ajis02-1265	977	38	provided	provide	VERB
ajis02-1265	977	39	the	the	DET
ajis02-1265	977	40	original	original	ADJ
ajis02-1265	977	41	author	author	NOUN
ajis02-1265	977	42	and	and	CCONJ
ajis02-1265	977	43	ajis	ajis	ADV
ajis02-1265	977	44	are	be	AUX
ajis02-1265	977	45	credited	credit	VERB
ajis02-1265	977	46	.	.	PUNCT
ajis02-1265	978	1	http://creativecommons.org/licenses/by-nc/3.0/au/	http://creativecommons.org/licenses/by-nc/3.0/au/	PRON
ajis02-1265	978	2	1	1	NUM
ajis02-1265	978	3	introduction	introduction	NOUN
ajis02-1265	978	4	2	2	NUM
ajis02-1265	978	5	background	background	NOUN
ajis02-1265	978	6	2.1	2.1	NUM
ajis02-1265	978	7	public	public	ADJ
ajis02-1265	978	8	versus	versus	ADP
ajis02-1265	978	9	private	private	ADJ
ajis02-1265	978	10	sector	sector	NOUN
ajis02-1265	978	11	bpm	bpm	NOUN
ajis02-1265	978	12	differences	difference	NOUN
ajis02-1265	978	13	and	and	CCONJ
ajis02-1265	978	14	similarities	similarity	NOUN
ajis02-1265	978	15	2.2	2.2	NUM
ajis02-1265	978	16	developed	develop	VERB
ajis02-1265	978	17	versus	versus	ADP
ajis02-1265	978	18	developing	develop	VERB
ajis02-1265	978	19	country	country	NOUN
ajis02-1265	978	20	context	context	NOUN
ajis02-1265	978	21	differences	difference	NOUN
ajis02-1265	978	22	and	and	CCONJ
ajis02-1265	978	23	similarities	similarity	NOUN
ajis02-1265	978	24	3	3	NUM
ajis02-1265	978	25	approach	approach	NOUN
ajis02-1265	978	26	and	and	CCONJ
ajis02-1265	978	27	methodology	methodology	NOUN
ajis02-1265	978	28	3.1	3.1	NUM
ajis02-1265	978	29	phase	phase	NOUN
ajis02-1265	978	30	1	1	NUM
ajis02-1265	978	31	:	:	PUNCT
ajis02-1265	978	32	searching	search	VERB
ajis02-1265	978	33	and	and	CCONJ
ajis02-1265	978	34	extracting	extract	VERB
ajis02-1265	978	35	the	the	DET
ajis02-1265	978	36	relevant	relevant	ADJ
ajis02-1265	978	37	pool	pool	NOUN
ajis02-1265	978	38	of	of	ADP
ajis02-1265	978	39	papers	paper	NOUN
ajis02-1265	978	40	3.2	3.2	NUM
ajis02-1265	978	41	phase	phase	NOUN
ajis02-1265	978	42	2	2	NUM
ajis02-1265	978	43	:	:	PUNCT
ajis02-1265	978	44	preparation	preparation	NOUN
ajis02-1265	978	45	for	for	ADP
ajis02-1265	978	46	the	the	DET
ajis02-1265	978	47	analysis	analysis	NOUN
ajis02-1265	978	48	3.3	3.3	NUM
ajis02-1265	978	49	phase	phase	NOUN
ajis02-1265	978	50	3	3	NUM
ajis02-1265	978	51	&	&	CCONJ
ajis02-1265	978	52	4	4	NUM
ajis02-1265	978	53	:	:	PUNCT
ajis02-1265	978	54	the	the	DET
ajis02-1265	978	55	data	datum	NOUN
ajis02-1265	978	56	analysis	analysis	NOUN
ajis02-1265	978	57	procedures	procedure	NOUN
ajis02-1265	978	58	and	and	CCONJ
ajis02-1265	978	59	literature	literature	NOUN
ajis02-1265	978	60	profiling	profiling	NOUN
ajis02-1265	978	61	outcomes	outcome	NOUN
ajis02-1265	978	62	3.4	3.4	NUM
ajis02-1265	978	63	profile	profile	NOUN
ajis02-1265	978	64	of	of	ADP
ajis02-1265	978	65	the	the	DET
ajis02-1265	978	66	reviewed	review	VERB
ajis02-1265	978	67	articles	article	NOUN
ajis02-1265	978	68	4	4	NUM
ajis02-1265	978	69	study	study	NOUN
ajis02-1265	978	70	findings	finding	NOUN
ajis02-1265	978	71	:	:	PUNCT
ajis02-1265	978	72	the	the	DET
ajis02-1265	978	73	critical	critical	ADJ
ajis02-1265	978	74	success	success	NOUN
ajis02-1265	978	75	factors	factor	NOUN
ajis02-1265	978	76	of	of	ADP
ajis02-1265	978	77	bpm	bpm	NOUN
ajis02-1265	978	78	4.1	4.1	NUM
ajis02-1265	978	79	identifying	identify	VERB
ajis02-1265	978	80	and	and	CCONJ
ajis02-1265	978	81	defining	define	VERB
ajis02-1265	978	82	the	the	DET
ajis02-1265	978	83	critical	critical	ADJ
ajis02-1265	978	84	success	success	NOUN
ajis02-1265	978	85	factors	factor	VERB
ajis02-1265	978	86	5	5	NUM
ajis02-1265	978	87	a	a	DET
ajis02-1265	978	88	detailed	detailed	ADJ
ajis02-1265	978	89	review	review	NOUN
ajis02-1265	978	90	of	of	ADP
ajis02-1265	978	91	the	the	DET
ajis02-1265	978	92	critical	critical	ADJ
ajis02-1265	978	93	success	success	NOUN
ajis02-1265	978	94	factors	factor	VERB
ajis02-1265	978	95	5.1	5.1	NUM
ajis02-1265	978	96	top	top	ADJ
ajis02-1265	978	97	management	management	NOUN
ajis02-1265	978	98	support	support	NOUN
ajis02-1265	978	99	and	and	CCONJ
ajis02-1265	978	100	understanding	understanding	NOUN
ajis02-1265	978	101	of	of	ADP
ajis02-1265	978	102	bpm	bpm	NOUN
ajis02-1265	978	103	5.2	5.2	NUM
ajis02-1265	978	104	communication	communication	NOUN
ajis02-1265	978	105	5.3	5.3	NUM
ajis02-1265	978	106	preparedness	preparedness	NOUN
ajis02-1265	978	107	for	for	ADP
ajis02-1265	978	108	organisational	organisational	ADJ
ajis02-1265	978	109	change	change	NOUN
ajis02-1265	978	110	5.4	5.4	NUM
ajis02-1265	978	111	enlisting	enlist	VERB
ajis02-1265	978	112	customer	customer	NOUN
ajis02-1265	978	113	and	and	CCONJ
ajis02-1265	978	114	other	other	ADJ
ajis02-1265	978	115	external	external	ADJ
ajis02-1265	978	116	stakeholder	stakeholder	NOUN
ajis02-1265	978	117	support	support	NOUN
ajis02-1265	978	118	/	/	SYM
ajis02-1265	978	119	involvement	involvement	NOUN
ajis02-1265	978	120	5.5	5.5	NUM
ajis02-1265	978	121	choosing	choose	VERB
ajis02-1265	978	122	the	the	DET
ajis02-1265	978	123	bpm	bpm	NOUN
ajis02-1265	978	124	team	team	NOUN
ajis02-1265	978	125	5.6	5.6	NUM
ajis02-1265	978	126	alleviation	alleviation	NOUN
ajis02-1265	978	127	of	of	ADP
ajis02-1265	978	128	downsizing	downsize	VERB
ajis02-1265	978	129	fears	fear	NOUN
ajis02-1265	978	130	(	(	PUNCT
ajis02-1265	978	131	resistance	resistance	NOUN
ajis02-1265	978	132	to	to	PART
ajis02-1265	978	133	change	change	VERB
ajis02-1265	978	134	)	)	PUNCT
ajis02-1265	978	135	5.7	5.7	NUM
ajis02-1265	978	136	empowerment	empowerment	NOUN
ajis02-1265	978	137	5.8	5.8	NUM
ajis02-1265	978	138	ict	ict	PROPN
ajis02-1265	978	139	infrastructure	infrastructure	NOUN
ajis02-1265	978	140	5.9	5.9	NUM
ajis02-1265	978	141	project	project	NOUN
ajis02-1265	978	142	management	management	NOUN
ajis02-1265	978	143	and	and	CCONJ
ajis02-1265	978	144	project	project	NOUN
ajis02-1265	978	145	management	management	NOUN
ajis02-1265	978	146	skills	skill	VERB
ajis02-1265	978	147	5.10	5.10	NUM
ajis02-1265	978	148	ict	ict	NOUN
ajis02-1265	978	149	–	–	PUNCT
ajis02-1265	978	150	awareness	awareness	NOUN
ajis02-1265	978	151	5.11	5.11	NUM
ajis02-1265	978	152	culture	culture	NOUN
ajis02-1265	978	153	5.12	5.12	NUM
ajis02-1265	978	154	it	it	PRON
ajis02-1265	978	155	-	-	PUNCT
ajis02-1265	978	156	bpm	bpm	NOUN
ajis02-1265	978	157	governance	governance	NOUN
ajis02-1265	978	158	5.13	5.13	NUM
ajis02-1265	978	159	strategic	strategic	ADJ
ajis02-1265	978	160	clarity	clarity	NOUN
ajis02-1265	978	161	&	&	CCONJ
ajis02-1265	978	162	alignment	alignment	NOUN
ajis02-1265	978	163	5.14	5.14	NUM
ajis02-1265	978	164	external	external	ADJ
ajis02-1265	978	165	environmental	environmental	ADJ
ajis02-1265	978	166	factors	factor	NOUN
ajis02-1265	978	167	6	6	NUM
ajis02-1265	978	168	summary	summary	NOUN
ajis02-1265	978	169	discussion	discussion	NOUN
ajis02-1265	978	170	7	7	NUM
ajis02-1265	978	171	conclusion	conclusion	NOUN