id	sid	tid	token	lemma	pos
ajis02-154	1	1	microsoft	microsoft	PROPN
ajis02-154	1	2	word	word	NOUN
ajis02-154	1	3	ajis10-2finala.doc	ajis10-2finala.doc	PROPN
ajis02-154	1	4	ajis	ajis	ADV
ajis02-154	1	5	vol	vol	NOUN
ajis02-154	1	6	.	.	PUNCT
ajis02-154	2	1	10	10	NUM
ajis02-154	2	2	no	no	NOUN
ajis02-154	2	3	.	.	NOUN
ajis02-154	2	4	2	2	NUM
ajis02-154	2	5	may	may	PROPN
ajis02-154	2	6	2003	2003	NUM
ajis02-154	2	7	70	70	NUM
ajis02-154	2	8	the	the	DET
ajis02-154	2	9	role	role	NOUN
ajis02-154	2	10	of	of	ADP
ajis02-154	2	11	information	information	NOUN
ajis02-154	2	12	systems	system	NOUN
ajis02-154	2	13	and	and	CCONJ
ajis02-154	2	14	technology	technology	NOUN
ajis02-154	2	15	in	in	ADP
ajis02-154	2	16	case	case	NOUN
ajis02-154	2	17	management	management	NOUN
ajis02-154	2	18	:	:	PUNCT
ajis02-154	2	19	a	a	DET
ajis02-154	2	20	case	case	NOUN
ajis02-154	2	21	study	study	NOUN
ajis02-154	2	22	in	in	ADP
ajis02-154	2	23	health	health	NOUN
ajis02-154	2	24	and	and	CCONJ
ajis02-154	2	25	welfare	welfare	NOUN
ajis02-154	2	26	insurance	insurance	NOUN
ajis02-154	2	27	.	.	PUNCT
ajis02-154	3	1	helen	helen	PROPN
ajis02-154	3	2	richardson	richardson	PROPN
ajis02-154	3	3	information	information	PROPN
ajis02-154	3	4	systems	system	NOUN
ajis02-154	3	5	and	and	CCONJ
ajis02-154	3	6	technology	technology	NOUN
ajis02-154	3	7	the	the	DET
ajis02-154	3	8	open	open	ADJ
ajis02-154	3	9	polytechnic	polytechnic	NOUN
ajis02-154	3	10	of	of	ADP
ajis02-154	3	11	new	new	PROPN
ajis02-154	3	12	zealand	zealand	PROPN
ajis02-154	3	13	wellington	wellington	PROPN
ajis02-154	3	14	,	,	PUNCT
ajis02-154	3	15	new	new	PROPN
ajis02-154	3	16	zealand	zealand	PROPN
ajis02-154	3	17	email	email	NOUN
ajis02-154	3	18	:	:	PUNCT
ajis02-154	3	19	helen.richardson@openpolytechnic.ac.nz	helen.richardson@openpolytechnic.ac.nz	NUM
ajis02-154	3	20	beverley	beverley	PROPN
ajis02-154	3	21	hope	hope	PROPN
ajis02-154	3	22	school	school	PROPN
ajis02-154	3	23	of	of	ADP
ajis02-154	3	24	information	information	NOUN
ajis02-154	3	25	management	management	PROPN
ajis02-154	3	26	victoria	victoria	PROPN
ajis02-154	3	27	university	university	PROPN
ajis02-154	3	28	of	of	ADP
ajis02-154	3	29	wellington	wellington	PROPN
ajis02-154	3	30	wellington	wellington	PROPN
ajis02-154	3	31	,	,	PUNCT
ajis02-154	3	32	new	new	PROPN
ajis02-154	3	33	zealand	zealand	PROPN
ajis02-154	3	34	email	email	NOUN
ajis02-154	3	35	:	:	PUNCT
ajis02-154	4	1	beverley.hope@vuw.ac.nz	beverley.hope@vuw.ac.nz	PROPN
ajis02-154	4	2	abstract	abstract	ADJ
ajis02-154	4	3	this	this	DET
ajis02-154	4	4	study	study	NOUN
ajis02-154	4	5	reports	report	VERB
ajis02-154	4	6	the	the	DET
ajis02-154	4	7	role	role	NOUN
ajis02-154	4	8	of	of	ADP
ajis02-154	4	9	information	information	NOUN
ajis02-154	4	10	system	system	NOUN
ajis02-154	4	11	and	and	CCONJ
ajis02-154	4	12	technology	technology	NOUN
ajis02-154	4	13	(	(	PUNCT
ajis02-154	4	14	ist	ist	NOUN
ajis02-154	4	15	)	)	PUNCT
ajis02-154	4	16	in	in	ADP
ajis02-154	4	17	supporting	support	VERB
ajis02-154	4	18	case	case	NOUN
ajis02-154	4	19	management	management	NOUN
ajis02-154	4	20	at	at	ADP
ajis02-154	4	21	the	the	DET
ajis02-154	4	22	accident	accident	NOUN
ajis02-154	4	23	compensation	compensation	NOUN
ajis02-154	4	24	corporation	corporation	NOUN
ajis02-154	4	25	(	(	PUNCT
ajis02-154	4	26	acc	acc	PROPN
ajis02-154	4	27	)	)	PUNCT
ajis02-154	4	28	of	of	ADP
ajis02-154	4	29	new	new	PROPN
ajis02-154	4	30	zealand	zealand	PROPN
ajis02-154	4	31	.	.	PUNCT
ajis02-154	5	1	case	case	NOUN
ajis02-154	5	2	management	management	NOUN
ajis02-154	5	3	is	be	AUX
ajis02-154	5	4	a	a	DET
ajis02-154	5	5	managerial	managerial	ADJ
ajis02-154	5	6	approach	approach	NOUN
ajis02-154	5	7	that	that	PRON
ajis02-154	5	8	seeks	seek	VERB
ajis02-154	5	9	to	to	PART
ajis02-154	5	10	gain	gain	VERB
ajis02-154	5	11	improved	improved	ADJ
ajis02-154	5	12	business	business	NOUN
ajis02-154	5	13	performance	performance	NOUN
ajis02-154	5	14	by	by	ADP
ajis02-154	5	15	enhancing	enhance	VERB
ajis02-154	5	16	both	both	DET
ajis02-154	5	17	employee	employee	NOUN
ajis02-154	5	18	and	and	CCONJ
ajis02-154	5	19	customer	customer	NOUN
ajis02-154	5	20	satisfaction	satisfaction	NOUN
ajis02-154	5	21	.	.	PUNCT
ajis02-154	6	1	despite	despite	SCONJ
ajis02-154	6	2	millions	million	NOUN
ajis02-154	6	3	of	of	ADP
ajis02-154	6	4	dollars	dollar	NOUN
ajis02-154	6	5	spent	spend	VERB
ajis02-154	6	6	annually	annually	ADV
ajis02-154	6	7	by	by	ADP
ajis02-154	6	8	health	health	NOUN
ajis02-154	6	9	,	,	PUNCT
ajis02-154	6	10	social	social	ADJ
ajis02-154	6	11	,	,	PUNCT
ajis02-154	6	12	and	and	CCONJ
ajis02-154	6	13	insurance	insurance	NOUN
ajis02-154	6	14	agencies	agency	NOUN
ajis02-154	6	15	in	in	ADP
ajis02-154	6	16	automating	automate	VERB
ajis02-154	6	17	case	case	NOUN
ajis02-154	6	18	management	management	NOUN
ajis02-154	6	19	,	,	PUNCT
ajis02-154	6	20	little	little	ADJ
ajis02-154	6	21	research	research	NOUN
ajis02-154	6	22	has	have	AUX
ajis02-154	6	23	been	be	AUX
ajis02-154	6	24	conducted	conduct	VERB
ajis02-154	6	25	into	into	ADP
ajis02-154	6	26	the	the	DET
ajis02-154	6	27	role	role	NOUN
ajis02-154	6	28	of	of	ADP
ajis02-154	6	29	ist	ist	NOUN
ajis02-154	6	30	in	in	ADP
ajis02-154	6	31	this	this	DET
ajis02-154	6	32	practice	practice	NOUN
ajis02-154	6	33	.	.	PUNCT
ajis02-154	7	1	the	the	DET
ajis02-154	7	2	findings	finding	NOUN
ajis02-154	7	3	of	of	ADP
ajis02-154	7	4	this	this	DET
ajis02-154	7	5	study	study	NOUN
ajis02-154	7	6	show	show	VERB
ajis02-154	7	7	that	that	SCONJ
ajis02-154	7	8	for	for	ADP
ajis02-154	7	9	acc	acc	PROPN
ajis02-154	7	10	,	,	PUNCT
ajis02-154	7	11	ist	ist	PROPN
ajis02-154	7	12	’s	’s	ADJ
ajis02-154	7	13	most	most	ADV
ajis02-154	7	14	valuable	valuable	ADJ
ajis02-154	7	15	role	role	NOUN
ajis02-154	7	16	is	be	AUX
ajis02-154	7	17	enhancing	enhance	VERB
ajis02-154	7	18	the	the	DET
ajis02-154	7	19	relationship	relationship	NOUN
ajis02-154	7	20	between	between	ADP
ajis02-154	7	21	client	client	NOUN
ajis02-154	7	22	and	and	CCONJ
ajis02-154	7	23	case	case	NOUN
ajis02-154	7	24	manager	manager	NOUN
ajis02-154	7	25	rather	rather	ADV
ajis02-154	7	26	than	than	ADP
ajis02-154	7	27	replacing	replace	VERB
ajis02-154	7	28	it	it	PRON
ajis02-154	7	29	for	for	ADP
ajis02-154	7	30	,	,	PUNCT
ajis02-154	7	31	even	even	ADV
ajis02-154	7	32	after	after	ADP
ajis02-154	7	33	the	the	DET
ajis02-154	7	34	addition	addition	NOUN
ajis02-154	7	35	of	of	ADP
ajis02-154	7	36	ist	ist	NOUN
ajis02-154	7	37	,	,	PUNCT
ajis02-154	7	38	the	the	DET
ajis02-154	7	39	most	most	ADV
ajis02-154	7	40	valuable	valuable	ADJ
ajis02-154	7	41	knowledge	knowledge	NOUN
ajis02-154	7	42	continues	continue	VERB
ajis02-154	7	43	to	to	PART
ajis02-154	7	44	accrue	accrue	VERB
ajis02-154	7	45	from	from	ADP
ajis02-154	7	46	the	the	DET
ajis02-154	7	47	face	face	NOUN
ajis02-154	7	48	-	-	PUNCT
ajis02-154	7	49	to	to	ADP
ajis02-154	7	50	-	-	PUNCT
ajis02-154	7	51	face	face	NOUN
ajis02-154	7	52	interaction	interaction	NOUN
ajis02-154	7	53	of	of	ADP
ajis02-154	7	54	client	client	NOUN
ajis02-154	7	55	and	and	CCONJ
ajis02-154	7	56	case	case	NOUN
ajis02-154	7	57	manager	manager	NOUN
ajis02-154	7	58	.	.	PUNCT
ajis02-154	8	1	the	the	DET
ajis02-154	8	2	findings	finding	NOUN
ajis02-154	8	3	also	also	ADV
ajis02-154	8	4	show	show	VERB
ajis02-154	8	5	two	two	NUM
ajis02-154	8	6	distinct	distinct	ADJ
ajis02-154	8	7	phases	phase	NOUN
ajis02-154	8	8	to	to	ADP
ajis02-154	8	9	the	the	DET
ajis02-154	8	10	development	development	NOUN
ajis02-154	8	11	of	of	ADP
ajis02-154	8	12	case	case	NOUN
ajis02-154	8	13	managers	manager	NOUN
ajis02-154	8	14	as	as	ADP
ajis02-154	8	15	knowledge	knowledge	NOUN
ajis02-154	8	16	workers	worker	NOUN
ajis02-154	8	17	.	.	PUNCT
ajis02-154	9	1	the	the	DET
ajis02-154	9	2	first	first	ADJ
ajis02-154	9	3	phase	phase	NOUN
ajis02-154	9	4	focuses	focus	VERB
ajis02-154	9	5	on	on	ADP
ajis02-154	9	6	control	control	NOUN
ajis02-154	9	7	of	of	ADP
ajis02-154	9	8	the	the	DET
ajis02-154	9	9	processes	process	NOUN
ajis02-154	9	10	and	and	CCONJ
ajis02-154	9	11	the	the	DET
ajis02-154	9	12	second	second	ADJ
ajis02-154	9	13	on	on	ADP
ajis02-154	9	14	the	the	DET
ajis02-154	9	15	delivery	delivery	NOUN
ajis02-154	9	16	and	and	CCONJ
ajis02-154	9	17	sharing	sharing	NOUN
ajis02-154	9	18	of	of	ADP
ajis02-154	9	19	information	information	NOUN
ajis02-154	9	20	resources	resource	NOUN
ajis02-154	9	21	.	.	PUNCT
ajis02-154	10	1	keywords	keyword	NOUN
ajis02-154	10	2	:	:	PUNCT
ajis02-154	10	3	case	case	NOUN
ajis02-154	10	4	management	management	NOUN
ajis02-154	10	5	,	,	PUNCT
ajis02-154	10	6	knowledge	knowledge	NOUN
ajis02-154	10	7	management	management	NOUN
ajis02-154	10	8	,	,	PUNCT
ajis02-154	10	9	process	process	NOUN
ajis02-154	10	10	management	management	NOUN
ajis02-154	10	11	,	,	PUNCT
ajis02-154	10	12	quality	quality	NOUN
ajis02-154	10	13	management	management	NOUN
ajis02-154	10	14	,	,	PUNCT
ajis02-154	10	15	customer	customer	NOUN
ajis02-154	10	16	relationship	relationship	NOUN
ajis02-154	10	17	management	management	NOUN
ajis02-154	10	18	introduction	introduction	NOUN
ajis02-154	10	19	case	case	NOUN
ajis02-154	10	20	management	management	NOUN
ajis02-154	10	21	is	be	AUX
ajis02-154	10	22	a	a	DET
ajis02-154	10	23	human	human	ADJ
ajis02-154	10	24	-	-	PUNCT
ajis02-154	10	25	centred	centre	VERB
ajis02-154	10	26	managerial	managerial	ADJ
ajis02-154	10	27	approach	approach	NOUN
ajis02-154	10	28	that	that	PRON
ajis02-154	10	29	seeks	seek	VERB
ajis02-154	10	30	to	to	PART
ajis02-154	10	31	improve	improve	VERB
ajis02-154	10	32	business	business	NOUN
ajis02-154	10	33	performance	performance	NOUN
ajis02-154	10	34	by	by	ADP
ajis02-154	10	35	enhancing	enhance	VERB
ajis02-154	10	36	employee	employee	NOUN
ajis02-154	10	37	and	and	CCONJ
ajis02-154	10	38	client	client	NOUN
ajis02-154	10	39	satisfaction	satisfaction	NOUN
ajis02-154	10	40	.	.	PUNCT
ajis02-154	11	1	in	in	ADP
ajis02-154	11	2	the	the	DET
ajis02-154	11	3	last	last	ADJ
ajis02-154	11	4	decade	decade	NOUN
ajis02-154	11	5	case	case	NOUN
ajis02-154	11	6	management	management	NOUN
ajis02-154	11	7	has	have	AUX
ajis02-154	11	8	made	make	VERB
ajis02-154	11	9	a	a	DET
ajis02-154	11	10	resurgence	resurgence	NOUN
ajis02-154	11	11	in	in	ADP
ajis02-154	11	12	a	a	DET
ajis02-154	11	13	new	new	ADJ
ajis02-154	11	14	form	form	NOUN
ajis02-154	11	15	(	(	PUNCT
ajis02-154	11	16	davenport	davenport	PROPN
ajis02-154	11	17	&	&	CCONJ
ajis02-154	11	18	nohria	nohria	PROPN
ajis02-154	11	19	1994	1994	NUM
ajis02-154	11	20	;	;	PUNCT
ajis02-154	11	21	gemignai	gemignai	ADJ
ajis02-154	11	22	1999	1999	NUM
ajis02-154	11	23	)	)	PUNCT
ajis02-154	11	24	.	.	PUNCT
ajis02-154	12	1	the	the	DET
ajis02-154	12	2	new	new	ADJ
ajis02-154	12	3	case	case	NOUN
ajis02-154	12	4	management	management	NOUN
ajis02-154	12	5	incorporates	incorporate	VERB
ajis02-154	12	6	process	process	NOUN
ajis02-154	12	7	management	management	NOUN
ajis02-154	12	8	practices	practice	NOUN
ajis02-154	12	9	and	and	CCONJ
ajis02-154	12	10	knowledge	knowledge	NOUN
ajis02-154	12	11	management	management	NOUN
ajis02-154	12	12	(	(	PUNCT
ajis02-154	12	13	km	km	PROPN
ajis02-154	12	14	)	)	PUNCT
ajis02-154	12	15	enabled	enable	VERB
ajis02-154	12	16	by	by	ADP
ajis02-154	12	17	information	information	NOUN
ajis02-154	12	18	systems	system	NOUN
ajis02-154	12	19	and	and	CCONJ
ajis02-154	12	20	technology	technology	NOUN
ajis02-154	12	21	(	(	PUNCT
ajis02-154	12	22	ist	ist	NOUN
ajis02-154	12	23	)	)	PUNCT
ajis02-154	12	24	.	.	PUNCT
ajis02-154	13	1	in	in	ADP
ajis02-154	13	2	this	this	DET
ajis02-154	13	3	form	form	NOUN
ajis02-154	13	4	,	,	PUNCT
ajis02-154	13	5	it	it	PRON
ajis02-154	13	6	is	be	AUX
ajis02-154	13	7	being	be	AUX
ajis02-154	13	8	used	use	VERB
ajis02-154	13	9	in	in	ADP
ajis02-154	13	10	both	both	CCONJ
ajis02-154	13	11	the	the	DET
ajis02-154	13	12	private	private	ADJ
ajis02-154	13	13	and	and	CCONJ
ajis02-154	13	14	public	public	ADJ
ajis02-154	13	15	sectors	sector	NOUN
ajis02-154	13	16	to	to	PART
ajis02-154	13	17	help	help	VERB
ajis02-154	13	18	organisations	organisation	NOUN
ajis02-154	13	19	become	become	VERB
ajis02-154	13	20	more	more	ADV
ajis02-154	13	21	responsive	responsive	ADJ
ajis02-154	13	22	to	to	ADP
ajis02-154	13	23	customers	customer	NOUN
ajis02-154	13	24	.	.	PUNCT
ajis02-154	14	1	ist	ist	NOUN
ajis02-154	14	2	is	be	AUX
ajis02-154	14	3	thought	think	VERB
ajis02-154	14	4	to	to	PART
ajis02-154	14	5	provide	provide	VERB
ajis02-154	14	6	case	case	NOUN
ajis02-154	14	7	managers	manager	NOUN
ajis02-154	14	8	with	with	ADP
ajis02-154	14	9	insight	insight	NOUN
ajis02-154	14	10	into	into	ADP
ajis02-154	14	11	the	the	DET
ajis02-154	14	12	support	support	NOUN
ajis02-154	14	13	process	process	NOUN
ajis02-154	14	14	.	.	PUNCT
ajis02-154	15	1	however	however	ADV
ajis02-154	15	2	,	,	PUNCT
ajis02-154	15	3	little	little	ADJ
ajis02-154	15	4	empirical	empirical	ADJ
ajis02-154	15	5	research	research	NOUN
ajis02-154	15	6	has	have	AUX
ajis02-154	15	7	been	be	AUX
ajis02-154	15	8	conducted	conduct	VERB
ajis02-154	15	9	into	into	ADP
ajis02-154	15	10	the	the	DET
ajis02-154	15	11	role	role	NOUN
ajis02-154	15	12	of	of	ADP
ajis02-154	15	13	ist	ist	NOUN
ajis02-154	15	14	in	in	ADP
ajis02-154	15	15	case	case	NOUN
ajis02-154	15	16	management	management	NOUN
ajis02-154	15	17	(	(	PUNCT
ajis02-154	15	18	srm	srm	PROPN
ajis02-154	15	19	1999	1999	NUM
ajis02-154	15	20	)	)	PUNCT
ajis02-154	15	21	.	.	PUNCT
ajis02-154	16	1	this	this	DET
ajis02-154	16	2	study	study	NOUN
ajis02-154	16	3	examines	examine	VERB
ajis02-154	16	4	the	the	DET
ajis02-154	16	5	research	research	NOUN
ajis02-154	16	6	question	question	NOUN
ajis02-154	16	7	:	:	PUNCT
ajis02-154	16	8	how	how	SCONJ
ajis02-154	16	9	does	do	VERB
ajis02-154	16	10	information	information	NOUN
ajis02-154	16	11	systems	system	NOUN
ajis02-154	16	12	and	and	CCONJ
ajis02-154	16	13	technology	technology	NOUN
ajis02-154	16	14	support	support	NOUN
ajis02-154	16	15	effective	effective	ADJ
ajis02-154	16	16	case	case	NOUN
ajis02-154	16	17	management	management	NOUN
ajis02-154	16	18	?	?	PUNCT
ajis02-154	17	1	to	to	PART
ajis02-154	17	2	address	address	VERB
ajis02-154	17	3	this	this	DET
ajis02-154	17	4	question	question	NOUN
ajis02-154	17	5	we	we	PRON
ajis02-154	17	6	undertook	undertake	VERB
ajis02-154	17	7	an	an	DET
ajis02-154	17	8	organization	organization	NOUN
ajis02-154	17	9	-	-	PUNCT
ajis02-154	17	10	wide	wide	ADJ
ajis02-154	17	11	study	study	NOUN
ajis02-154	17	12	at	at	ADP
ajis02-154	17	13	accident	accident	NOUN
ajis02-154	17	14	compensation	compensation	NOUN
ajis02-154	17	15	corporation	corporation	NOUN
ajis02-154	17	16	of	of	ADP
ajis02-154	17	17	new	new	PROPN
ajis02-154	17	18	zealand	zealand	PROPN
ajis02-154	17	19	(	(	PUNCT
ajis02-154	17	20	acc	acc	PROPN
ajis02-154	17	21	)	)	PUNCT
ajis02-154	17	22	,	,	PUNCT
ajis02-154	17	23	a	a	DET
ajis02-154	17	24	major	major	ADJ
ajis02-154	17	25	public	public	ADJ
ajis02-154	17	26	sector	sector	NOUN
ajis02-154	17	27	health	health	NOUN
ajis02-154	17	28	insurer	insurer	NOUN
ajis02-154	17	29	.	.	PUNCT
ajis02-154	18	1	the	the	DET
ajis02-154	18	2	study	study	NOUN
ajis02-154	18	3	sought	seek	VERB
ajis02-154	18	4	to	to	PART
ajis02-154	18	5	determine	determine	VERB
ajis02-154	18	6	the	the	DET
ajis02-154	18	7	strategic	strategic	ADJ
ajis02-154	18	8	objectives	objective	NOUN
ajis02-154	18	9	of	of	ADP
ajis02-154	18	10	ist	ist	NOUN
ajis02-154	18	11	use	use	NOUN
ajis02-154	18	12	and	and	CCONJ
ajis02-154	18	13	how	how	SCONJ
ajis02-154	18	14	that	that	DET
ajis02-154	18	15	strategy	strategy	NOUN
ajis02-154	18	16	filtered	filter	VERB
ajis02-154	18	17	down	down	ADP
ajis02-154	18	18	through	through	ADP
ajis02-154	18	19	the	the	DET
ajis02-154	18	20	organisation	organisation	NOUN
ajis02-154	18	21	.	.	PUNCT
ajis02-154	19	1	the	the	DET
ajis02-154	19	2	work	work	NOUN
ajis02-154	19	3	is	be	AUX
ajis02-154	19	4	founded	found	VERB
ajis02-154	19	5	in	in	ADP
ajis02-154	19	6	the	the	DET
ajis02-154	19	7	theory	theory	NOUN
ajis02-154	19	8	of	of	ADP
ajis02-154	19	9	quality	quality	NOUN
ajis02-154	19	10	management	management	NOUN
ajis02-154	19	11	and	and	CCONJ
ajis02-154	19	12	knowledge	knowledge	NOUN
ajis02-154	19	13	work	work	NOUN
ajis02-154	19	14	,	,	PUNCT
ajis02-154	19	15	and	and	CCONJ
ajis02-154	19	16	the	the	DET
ajis02-154	19	17	results	result	NOUN
ajis02-154	19	18	are	be	AUX
ajis02-154	19	19	considered	consider	VERB
ajis02-154	19	20	to	to	PART
ajis02-154	19	21	have	have	VERB
ajis02-154	19	22	relevance	relevance	NOUN
ajis02-154	19	23	to	to	ADP
ajis02-154	19	24	both	both	DET
ajis02-154	19	25	practitioners	practitioner	NOUN
ajis02-154	19	26	and	and	CCONJ
ajis02-154	19	27	academics	academic	NOUN
ajis02-154	19	28	the	the	DET
ajis02-154	19	29	remainder	remainder	NOUN
ajis02-154	19	30	of	of	ADP
ajis02-154	19	31	this	this	DET
ajis02-154	19	32	paper	paper	NOUN
ajis02-154	19	33	is	be	AUX
ajis02-154	19	34	presented	present	VERB
ajis02-154	19	35	in	in	ADP
ajis02-154	19	36	five	five	NUM
ajis02-154	19	37	sections	section	NOUN
ajis02-154	19	38	.	.	PUNCT
ajis02-154	20	1	first	first	ADV
ajis02-154	20	2	we	we	PRON
ajis02-154	20	3	review	review	VERB
ajis02-154	20	4	the	the	DET
ajis02-154	20	5	relevant	relevant	ADJ
ajis02-154	20	6	literature	literature	NOUN
ajis02-154	20	7	,	,	PUNCT
ajis02-154	20	8	and	and	CCONJ
ajis02-154	20	9	then	then	ADV
ajis02-154	20	10	we	we	PRON
ajis02-154	20	11	present	present	VERB
ajis02-154	20	12	the	the	DET
ajis02-154	20	13	research	research	NOUN
ajis02-154	20	14	design	design	NOUN
ajis02-154	20	15	.	.	PUNCT
ajis02-154	21	1	the	the	DET
ajis02-154	21	2	findings	finding	NOUN
ajis02-154	21	3	report	report	VERB
ajis02-154	21	4	on	on	ADP
ajis02-154	21	5	the	the	DET
ajis02-154	21	6	transformation	transformation	NOUN
ajis02-154	21	7	of	of	ADP
ajis02-154	21	8	public	public	ADJ
ajis02-154	21	9	servants	servant	NOUN
ajis02-154	21	10	into	into	ADP
ajis02-154	21	11	knowledge	knowledge	NOUN
ajis02-154	21	12	workers	worker	NOUN
ajis02-154	21	13	,	,	PUNCT
ajis02-154	21	14	the	the	DET
ajis02-154	21	15	role	role	NOUN
ajis02-154	21	16	of	of	ADP
ajis02-154	21	17	ist	ist	NOUN
ajis02-154	21	18	in	in	ADP
ajis02-154	21	19	turning	turn	VERB
ajis02-154	21	20	case	case	NOUN
ajis02-154	21	21	managers	manager	NOUN
ajis02-154	21	22	into	into	ADP
ajis02-154	21	23	knowledge	knowledge	NOUN
ajis02-154	21	24	workers	worker	NOUN
ajis02-154	21	25	,	,	PUNCT
ajis02-154	21	26	the	the	DET
ajis02-154	21	27	improvement	improvement	NOUN
ajis02-154	21	28	of	of	ADP
ajis02-154	21	29	client	client	NOUN
ajis02-154	21	30	relations	relation	NOUN
ajis02-154	21	31	through	through	ADP
ajis02-154	21	32	improved	improved	ADJ
ajis02-154	21	33	knowledge	knowledge	NOUN
ajis02-154	21	34	,	,	PUNCT
ajis02-154	21	35	and	and	CCONJ
ajis02-154	21	36	concludes	conclude	VERB
ajis02-154	21	37	with	with	ADP
ajis02-154	21	38	eight	eight	NUM
ajis02-154	21	39	necessary	necessary	ADJ
ajis02-154	21	40	ist	ist	NOUN
ajis02-154	21	41	practices	practice	NOUN
ajis02-154	21	42	.	.	PUNCT
ajis02-154	22	1	in	in	ADP
ajis02-154	22	2	the	the	DET
ajis02-154	22	3	discussion	discussion	NOUN
ajis02-154	22	4	section	section	NOUN
ajis02-154	22	5	the	the	DET
ajis02-154	22	6	findings	finding	NOUN
ajis02-154	22	7	are	be	AUX
ajis02-154	22	8	related	relate	VERB
ajis02-154	22	9	to	to	ADP
ajis02-154	22	10	the	the	DET
ajis02-154	22	11	literature	literature	NOUN
ajis02-154	22	12	and	and	CCONJ
ajis02-154	22	13	to	to	PART
ajis02-154	22	14	practice	practice	VERB
ajis02-154	22	15	.	.	PUNCT
ajis02-154	23	1	literature	literature	NOUN
ajis02-154	23	2	review	review	PROPN
ajis02-154	23	3	case	case	NOUN
ajis02-154	23	4	management	management	NOUN
ajis02-154	23	5	case	case	NOUN
ajis02-154	23	6	management	management	NOUN
ajis02-154	23	7	,	,	PUNCT
ajis02-154	23	8	like	like	ADP
ajis02-154	23	9	so	so	ADV
ajis02-154	23	10	many	many	ADJ
ajis02-154	23	11	terms	term	NOUN
ajis02-154	23	12	,	,	PUNCT
ajis02-154	23	13	can	can	AUX
ajis02-154	23	14	mean	mean	VERB
ajis02-154	23	15	different	different	ADJ
ajis02-154	23	16	things	thing	NOUN
ajis02-154	23	17	to	to	ADP
ajis02-154	23	18	different	different	ADJ
ajis02-154	23	19	people	people	NOUN
ajis02-154	23	20	.	.	PUNCT
ajis02-154	24	1	for	for	ADP
ajis02-154	24	2	example	example	NOUN
ajis02-154	24	3	,	,	PUNCT
ajis02-154	24	4	in	in	ADP
ajis02-154	24	5	the	the	DET
ajis02-154	24	6	health	health	NOUN
ajis02-154	24	7	and	and	CCONJ
ajis02-154	24	8	social	social	ADJ
ajis02-154	24	9	sector	sector	NOUN
ajis02-154	24	10	the	the	DET
ajis02-154	24	11	focus	focus	NOUN
ajis02-154	24	12	is	be	AUX
ajis02-154	24	13	on	on	ADP
ajis02-154	24	14	the	the	DET
ajis02-154	24	15	client	client	NOUN
ajis02-154	24	16	’s	’s	PART
ajis02-154	24	17	rehabilitation	rehabilitation	NOUN
ajis02-154	24	18	as	as	ADP
ajis02-154	24	19	in	in	ADP
ajis02-154	24	20	gill	gill	NOUN
ajis02-154	24	21	(	(	PUNCT
ajis02-154	24	22	2000	2000	NUM
ajis02-154	24	23	)	)	PUNCT
ajis02-154	24	24	.	.	PUNCT
ajis02-154	25	1	a	a	DET
ajis02-154	25	2	process	process	NOUN
ajis02-154	25	3	directed	direct	VERB
ajis02-154	25	4	at	at	ADP
ajis02-154	25	5	coordinating	coordinate	VERB
ajis02-154	25	6	resources	resource	NOUN
ajis02-154	25	7	and	and	CCONJ
ajis02-154	25	8	creating	create	VERB
ajis02-154	25	9	flexible	flexible	ADJ
ajis02-154	25	10	,	,	PUNCT
ajis02-154	25	11	cost	cost	NOUN
ajis02-154	25	12	-	-	PUNCT
ajis02-154	25	13	effective	effective	ADJ
ajis02-154	25	14	health	health	NOUN
ajis02-154	25	15	-	-	PUNCT
ajis02-154	25	16	care	care	NOUN
ajis02-154	25	17	options	option	NOUN
ajis02-154	25	18	in	in	ADP
ajis02-154	25	19	collaboration	collaboration	NOUN
ajis02-154	25	20	with	with	ADP
ajis02-154	25	21	the	the	DET
ajis02-154	25	22	treatment	treatment	NOUN
ajis02-154	25	23	team	team	NOUN
ajis02-154	25	24	for	for	ADP
ajis02-154	25	25	individuals	individual	NOUN
ajis02-154	25	26	and	and	CCONJ
ajis02-154	25	27	their	their	PRON
ajis02-154	25	28	families	family	NOUN
ajis02-154	25	29	,	,	PUNCT
ajis02-154	25	30	to	to	PART
ajis02-154	25	31	facilitate	facilitate	VERB
ajis02-154	25	32	optimum	optimum	ADJ
ajis02-154	25	33	care	care	NOUN
ajis02-154	25	34	.	.	PUNCT
ajis02-154	26	1	(	(	PUNCT
ajis02-154	26	2	gill	gill	NOUN
ajis02-154	26	3	2000	2000	NUM
ajis02-154	26	4	)	)	PUNCT
ajis02-154	26	5	ajis	ajis	ADV
ajis02-154	26	6	vol	vol	NOUN
ajis02-154	26	7	.	.	PUNCT
ajis02-154	27	1	10	10	NUM
ajis02-154	27	2	no	no	NOUN
ajis02-154	27	3	.	.	NOUN
ajis02-154	27	4	2	2	NUM
ajis02-154	27	5	may	may	PROPN
ajis02-154	27	6	2003	2003	NUM
ajis02-154	27	7	71	71	NUM
ajis02-154	27	8	in	in	ADP
ajis02-154	27	9	the	the	DET
ajis02-154	27	10	newer	new	ADJ
ajis02-154	27	11	business	business	NOUN
ajis02-154	27	12	applications	application	NOUN
ajis02-154	27	13	,	,	PUNCT
ajis02-154	27	14	where	where	SCONJ
ajis02-154	27	15	powerful	powerful	ADJ
ajis02-154	27	16	ist	ist	NOUN
ajis02-154	27	17	systems	system	NOUN
ajis02-154	27	18	are	be	AUX
ajis02-154	27	19	used	use	VERB
ajis02-154	27	20	to	to	PART
ajis02-154	27	21	provide	provide	VERB
ajis02-154	27	22	case	case	NOUN
ajis02-154	27	23	managers	manager	NOUN
ajis02-154	27	24	with	with	ADP
ajis02-154	27	25	the	the	DET
ajis02-154	27	26	information	information	NOUN
ajis02-154	27	27	they	they	PRON
ajis02-154	27	28	need	need	VERB
ajis02-154	27	29	,	,	PUNCT
ajis02-154	27	30	the	the	DET
ajis02-154	27	31	emphasis	emphasis	NOUN
ajis02-154	27	32	is	be	AUX
ajis02-154	27	33	on	on	ADP
ajis02-154	27	34	process	process	NOUN
ajis02-154	27	35	efficiency	efficiency	NOUN
ajis02-154	27	36	as	as	ADP
ajis02-154	27	37	davenport	davenport	PROPN
ajis02-154	27	38	&	&	CCONJ
ajis02-154	27	39	nohria	nohria	PROPN
ajis02-154	27	40	(	(	PUNCT
ajis02-154	27	41	1994	1994	NUM
ajis02-154	27	42	)	)	PUNCT
ajis02-154	28	1	describe	describe	NOUN
ajis02-154	28	2	:	:	PUNCT
ajis02-154	28	3	the	the	DET
ajis02-154	28	4	case	case	NOUN
ajis02-154	28	5	manager	manager	NOUN
ajis02-154	28	6	role	role	NOUN
ajis02-154	28	7	represents	represent	VERB
ajis02-154	28	8	a	a	DET
ajis02-154	28	9	break	break	NOUN
ajis02-154	28	10	with	with	ADP
ajis02-154	28	11	the	the	DET
ajis02-154	28	12	conventional	conventional	ADJ
ajis02-154	28	13	approach	approach	NOUN
ajis02-154	28	14	to	to	ADP
ajis02-154	28	15	the	the	DET
ajis02-154	28	16	division	division	NOUN
ajis02-154	28	17	of	of	ADP
ajis02-154	28	18	work	work	NOUN
ajis02-154	28	19	.	.	PUNCT
ajis02-154	29	1	individuals	individual	NOUN
ajis02-154	29	2	or	or	CCONJ
ajis02-154	29	3	small	small	ADJ
ajis02-154	29	4	teams	team	NOUN
ajis02-154	29	5	perform	perform	VERB
ajis02-154	29	6	a	a	DET
ajis02-154	29	7	series	series	NOUN
ajis02-154	29	8	of	of	ADP
ajis02-154	29	9	tasks	task	NOUN
ajis02-154	29	10	from	from	ADP
ajis02-154	29	11	beginning	begin	VERB
ajis02-154	29	12	to	to	ADP
ajis02-154	29	13	end	end	NOUN
ajis02-154	29	14	,	,	PUNCT
ajis02-154	29	15	often	often	ADV
ajis02-154	29	16	with	with	ADP
ajis02-154	29	17	the	the	DET
ajis02-154	29	18	help	help	NOUN
ajis02-154	29	19	of	of	ADP
ajis02-154	29	20	information	information	NOUN
ajis02-154	29	21	systems	system	NOUN
ajis02-154	29	22	that	that	PRON
ajis02-154	29	23	reach	reach	VERB
ajis02-154	29	24	through	through	ADP
ajis02-154	29	25	the	the	DET
ajis02-154	29	26	organisation	organisation	NOUN
ajis02-154	29	27	.	.	PUNCT
ajis02-154	30	1	case	case	NOUN
ajis02-154	30	2	managers	manager	NOUN
ajis02-154	30	3	provide	provide	VERB
ajis02-154	30	4	a	a	DET
ajis02-154	30	5	way	way	NOUN
ajis02-154	30	6	to	to	PART
ajis02-154	30	7	increase	increase	VERB
ajis02-154	30	8	organisational	organisational	ADJ
ajis02-154	30	9	efficiency	efficiency	NOUN
ajis02-154	30	10	,	,	PUNCT
ajis02-154	30	11	timeliness	timeliness	NOUN
ajis02-154	30	12	,	,	PUNCT
ajis02-154	30	13	and	and	CCONJ
ajis02-154	30	14	customer	customer	NOUN
ajis02-154	30	15	satisfaction	satisfaction	NOUN
ajis02-154	30	16	.	.	PUNCT
ajis02-154	31	1	(	(	PUNCT
ajis02-154	31	2	davenport	davenport	PROPN
ajis02-154	31	3	&	&	CCONJ
ajis02-154	31	4	nohria	nohria	PROPN
ajis02-154	31	5	1994	1994	NUM
ajis02-154	31	6	,	,	PUNCT
ajis02-154	31	7	p.1	p.1	NOUN
ajis02-154	31	8	)	)	PUNCT
ajis02-154	31	9	.	.	PUNCT
ajis02-154	32	1	to	to	PART
ajis02-154	32	2	understand	understand	VERB
ajis02-154	32	3	these	these	DET
ajis02-154	32	4	differences	difference	NOUN
ajis02-154	32	5	,	,	PUNCT
ajis02-154	32	6	it	it	PRON
ajis02-154	32	7	is	be	AUX
ajis02-154	32	8	instructive	instructive	ADJ
ajis02-154	32	9	to	to	PART
ajis02-154	32	10	briefly	briefly	ADV
ajis02-154	32	11	review	review	VERB
ajis02-154	32	12	the	the	DET
ajis02-154	32	13	development	development	NOUN
ajis02-154	32	14	of	of	ADP
ajis02-154	32	15	case	case	NOUN
ajis02-154	32	16	management	management	NOUN
ajis02-154	32	17	.	.	PUNCT
ajis02-154	33	1	the	the	DET
ajis02-154	33	2	practice	practice	NOUN
ajis02-154	33	3	first	first	ADV
ajis02-154	33	4	appeared	appear	VERB
ajis02-154	33	5	in	in	ADP
ajis02-154	33	6	the1920	the1920	NOUN
ajis02-154	33	7	’s	’s	NOUN
ajis02-154	33	8	in	in	ADP
ajis02-154	33	9	the	the	DET
ajis02-154	33	10	health	health	NOUN
ajis02-154	33	11	and	and	CCONJ
ajis02-154	33	12	social	social	ADJ
ajis02-154	33	13	sectors	sector	NOUN
ajis02-154	33	14	(	(	PUNCT
ajis02-154	33	15	biestek	biestek	PROPN
ajis02-154	33	16	1957	1957	NUM
ajis02-154	33	17	;	;	PUNCT
ajis02-154	33	18	davenport	davenport	PROPN
ajis02-154	33	19	&	&	CCONJ
ajis02-154	33	20	nohria	nohria	PROPN
ajis02-154	33	21	,	,	PUNCT
ajis02-154	33	22	1994	1994	NUM
ajis02-154	33	23	)	)	PUNCT
ajis02-154	33	24	.	.	PUNCT
ajis02-154	34	1	however	however	ADV
ajis02-154	34	2	it	it	PRON
ajis02-154	34	3	was	be	AUX
ajis02-154	34	4	not	not	PART
ajis02-154	34	5	an	an	DET
ajis02-154	34	6	influential	influential	ADJ
ajis02-154	34	7	feature	feature	NOUN
ajis02-154	34	8	of	of	ADP
ajis02-154	34	9	welfare	welfare	NOUN
ajis02-154	34	10	programmes	programme	NOUN
ajis02-154	34	11	until	until	ADP
ajis02-154	34	12	the	the	DET
ajis02-154	34	13	1960	1960	NUM
ajis02-154	34	14	’s	’s	NOUN
ajis02-154	34	15	when	when	SCONJ
ajis02-154	34	16	it	it	PRON
ajis02-154	34	17	became	became	AUX
ajis02-154	34	18	recognized	recognize	VERB
ajis02-154	34	19	and	and	CCONJ
ajis02-154	34	20	often	often	ADV
ajis02-154	34	21	directly	directly	ADV
ajis02-154	34	22	funded	fund	VERB
ajis02-154	34	23	(	(	PUNCT
ajis02-154	34	24	walker	walker	NOUN
ajis02-154	34	25	1996	1996	NUM
ajis02-154	34	26	;	;	PUNCT
ajis02-154	34	27	gill	gill	NOUN
ajis02-154	34	28	2000	2000	NUM
ajis02-154	34	29	)	)	PUNCT
ajis02-154	34	30	.	.	PUNCT
ajis02-154	35	1	in	in	ADP
ajis02-154	35	2	the	the	DET
ajis02-154	35	3	1990	1990	NUM
ajis02-154	35	4	's	's	PART
ajis02-154	35	5	case	case	NOUN
ajis02-154	35	6	management	management	NOUN
ajis02-154	35	7	was	be	AUX
ajis02-154	35	8	taken	take	VERB
ajis02-154	35	9	up	up	ADP
ajis02-154	35	10	by	by	ADP
ajis02-154	35	11	some	some	DET
ajis02-154	35	12	businesses	business	NOUN
ajis02-154	35	13	that	that	PRON
ajis02-154	35	14	sought	seek	VERB
ajis02-154	35	15	to	to	PART
ajis02-154	35	16	compete	compete	VERB
ajis02-154	35	17	,	,	PUNCT
ajis02-154	35	18	or	or	CCONJ
ajis02-154	35	19	merely	merely	ADV
ajis02-154	35	20	to	to	PART
ajis02-154	35	21	survive	survive	VERB
ajis02-154	35	22	,	,	PUNCT
ajis02-154	35	23	following	follow	VERB
ajis02-154	35	24	the	the	DET
ajis02-154	35	25	1987	1987	NUM
ajis02-154	35	26	stock	stock	NOUN
ajis02-154	35	27	market	market	NOUN
ajis02-154	35	28	crash	crash	NOUN
ajis02-154	35	29	(	(	PUNCT
ajis02-154	35	30	abell	abell	PROPN
ajis02-154	35	31	2000	2000	NUM
ajis02-154	35	32	)	)	PUNCT
ajis02-154	35	33	.	.	PUNCT
ajis02-154	36	1	new	new	ADJ
ajis02-154	36	2	managerial	managerial	ADJ
ajis02-154	36	3	approaches	approach	NOUN
ajis02-154	36	4	and	and	CCONJ
ajis02-154	36	5	restructuring	restructuring	NOUN
ajis02-154	36	6	sought	seek	VERB
ajis02-154	36	7	to	to	PART
ajis02-154	36	8	turn	turn	VERB
ajis02-154	36	9	companies	company	NOUN
ajis02-154	36	10	into	into	ADP
ajis02-154	36	11	lean	lean	ADJ
ajis02-154	36	12	,	,	PUNCT
ajis02-154	36	13	innovative	innovative	ADJ
ajis02-154	36	14	and	and	CCONJ
ajis02-154	36	15	adaptive	adaptive	ADJ
ajis02-154	36	16	organisations	organisation	NOUN
ajis02-154	36	17	that	that	PRON
ajis02-154	36	18	could	could	AUX
ajis02-154	36	19	fight	fight	VERB
ajis02-154	36	20	to	to	PART
ajis02-154	36	21	survive	survive	VERB
ajis02-154	36	22	in	in	ADP
ajis02-154	36	23	the	the	DET
ajis02-154	36	24	new	new	ADJ
ajis02-154	36	25	environment	environment	NOUN
ajis02-154	36	26	.	.	PUNCT
ajis02-154	37	1	one	one	NUM
ajis02-154	37	2	of	of	ADP
ajis02-154	37	3	the	the	DET
ajis02-154	37	4	most	most	ADV
ajis02-154	37	5	famous	famous	ADJ
ajis02-154	37	6	approaches	approach	NOUN
ajis02-154	37	7	was	be	AUX
ajis02-154	37	8	bpr	bpr	ADJ
ajis02-154	37	9	.	.	PUNCT
ajis02-154	38	1	case	case	NOUN
ajis02-154	38	2	management	management	NOUN
ajis02-154	38	3	in	in	ADP
ajis02-154	38	4	business	business	NOUN
ajis02-154	38	5	came	come	VERB
ajis02-154	38	6	to	to	PART
ajis02-154	38	7	be	be	AUX
ajis02-154	38	8	seen	see	VERB
ajis02-154	38	9	as	as	ADP
ajis02-154	38	10	a	a	DET
ajis02-154	38	11	derivative	derivative	NOUN
ajis02-154	38	12	of	of	ADP
ajis02-154	38	13	bpr	bpr	ADV
ajis02-154	38	14	in	in	ADP
ajis02-154	38	15	as	as	ADV
ajis02-154	38	16	much	much	ADV
ajis02-154	38	17	as	as	SCONJ
ajis02-154	38	18	both	both	PRON
ajis02-154	38	19	are	be	AUX
ajis02-154	38	20	process	process	NOUN
ajis02-154	38	21	orientated	orientate	VERB
ajis02-154	38	22	,	,	PUNCT
ajis02-154	38	23	and	and	CCONJ
ajis02-154	38	24	both	both	PRON
ajis02-154	38	25	sought	seek	VERB
ajis02-154	38	26	to	to	PART
ajis02-154	38	27	improve	improve	VERB
ajis02-154	38	28	efficiency	efficiency	NOUN
ajis02-154	38	29	and	and	CCONJ
ajis02-154	38	30	client	client	NOUN
ajis02-154	38	31	service	service	NOUN
ajis02-154	38	32	(	(	PUNCT
ajis02-154	38	33	davenport	davenport	PROPN
ajis02-154	38	34	&	&	CCONJ
ajis02-154	38	35	nohria	nohria	PROPN
ajis02-154	38	36	1994	1994	NUM
ajis02-154	38	37	)	)	PUNCT
ajis02-154	38	38	.	.	PUNCT
ajis02-154	39	1	during	during	ADP
ajis02-154	39	2	the	the	DET
ajis02-154	39	3	1990	1990	NUM
ajis02-154	39	4	's	's	PART
ajis02-154	39	5	recession	recession	NOUN
ajis02-154	39	6	,	,	PUNCT
ajis02-154	39	7	governments	government	NOUN
ajis02-154	39	8	realised	realise	VERB
ajis02-154	39	9	that	that	SCONJ
ajis02-154	39	10	they	they	PRON
ajis02-154	39	11	,	,	PUNCT
ajis02-154	39	12	too	too	ADV
ajis02-154	39	13	,	,	PUNCT
ajis02-154	39	14	must	must	AUX
ajis02-154	39	15	downsize	downsize	VERB
ajis02-154	39	16	and	and	CCONJ
ajis02-154	39	17	focus	focus	VERB
ajis02-154	39	18	on	on	ADP
ajis02-154	39	19	core	core	NOUN
ajis02-154	39	20	competencies	competency	NOUN
ajis02-154	39	21	;	;	PUNCT
ajis02-154	39	22	it	it	PRON
ajis02-154	39	23	was	be	AUX
ajis02-154	39	24	no	no	ADV
ajis02-154	39	25	longer	long	ADV
ajis02-154	39	26	acceptable	acceptable	ADJ
ajis02-154	39	27	to	to	PART
ajis02-154	39	28	run	run	VERB
ajis02-154	39	29	inefficiently	inefficiently	ADV
ajis02-154	39	30	(	(	PUNCT
ajis02-154	39	31	blackwell	blackwell	NOUN
ajis02-154	39	32	1993	1993	NUM
ajis02-154	39	33	;	;	PUNCT
ajis02-154	39	34	johnston	johnston	PROPN
ajis02-154	39	35	,	,	PUNCT
ajis02-154	39	36	romzek	romzek	PROPN
ajis02-154	39	37	&	&	CCONJ
ajis02-154	39	38	barbara	barbara	PROPN
ajis02-154	39	39	1999	1999	NUM
ajis02-154	39	40	)	)	PUNCT
ajis02-154	39	41	.	.	PUNCT
ajis02-154	40	1	this	this	PRON
ajis02-154	40	2	was	be	AUX
ajis02-154	40	3	particularly	particularly	ADV
ajis02-154	40	4	evident	evident	ADJ
ajis02-154	40	5	in	in	ADP
ajis02-154	40	6	new	new	PROPN
ajis02-154	40	7	zealand	zealand	PROPN
ajis02-154	40	8	which	which	PRON
ajis02-154	40	9	led	lead	VERB
ajis02-154	40	10	the	the	DET
ajis02-154	40	11	world	world	NOUN
ajis02-154	40	12	in	in	ADP
ajis02-154	40	13	economic	economic	ADJ
ajis02-154	40	14	reform	reform	NOUN
ajis02-154	40	15	(	(	PUNCT
ajis02-154	40	16	myers	myers	PROPN
ajis02-154	40	17	1996	1996	NUM
ajis02-154	40	18	;	;	PUNCT
ajis02-154	40	19	eggers	egger	NOUN
ajis02-154	40	20	1997	1997	NUM
ajis02-154	40	21	)	)	PUNCT
ajis02-154	40	22	.	.	PUNCT
ajis02-154	41	1	furthermore	furthermore	ADV
ajis02-154	41	2	,	,	PUNCT
ajis02-154	41	3	the	the	DET
ajis02-154	41	4	rise	rise	NOUN
ajis02-154	41	5	in	in	ADP
ajis02-154	41	6	welfare	welfare	NOUN
ajis02-154	41	7	benefit	benefit	NOUN
ajis02-154	41	8	claims	claim	NOUN
ajis02-154	41	9	during	during	ADP
ajis02-154	41	10	the	the	DET
ajis02-154	41	11	recession	recession	NOUN
ajis02-154	41	12	placed	place	VERB
ajis02-154	41	13	an	an	DET
ajis02-154	41	14	increased	increase	VERB
ajis02-154	41	15	strain	strain	NOUN
ajis02-154	41	16	on	on	ADP
ajis02-154	41	17	the	the	DET
ajis02-154	41	18	government	government	NOUN
ajis02-154	41	19	resources	resource	NOUN
ajis02-154	41	20	(	(	PUNCT
ajis02-154	41	21	halachmi	halachmi	NOUN
ajis02-154	41	22	1995	1995	NUM
ajis02-154	41	23	;	;	PUNCT
ajis02-154	41	24	walker	walker	PROPN
ajis02-154	41	25	1996	1996	NUM
ajis02-154	41	26	)	)	PUNCT
ajis02-154	41	27	.	.	PUNCT
ajis02-154	42	1	this	this	PRON
ajis02-154	42	2	led	lead	VERB
ajis02-154	42	3	government	government	NOUN
ajis02-154	42	4	agencies	agency	NOUN
ajis02-154	42	5	into	into	ADP
ajis02-154	42	6	an	an	DET
ajis02-154	42	7	era	era	NOUN
ajis02-154	42	8	of	of	ADP
ajis02-154	42	9	efficiency	efficiency	NOUN
ajis02-154	42	10	and	and	CCONJ
ajis02-154	42	11	they	they	PRON
ajis02-154	42	12	began	begin	VERB
ajis02-154	42	13	to	to	PART
ajis02-154	42	14	follow	follow	VERB
ajis02-154	42	15	the	the	DET
ajis02-154	42	16	lead	lead	NOUN
ajis02-154	42	17	of	of	ADP
ajis02-154	42	18	their	their	PRON
ajis02-154	42	19	private	private	ADJ
ajis02-154	42	20	sector	sector	NOUN
ajis02-154	42	21	counterparts	counterpart	NOUN
ajis02-154	42	22	with	with	ADP
ajis02-154	42	23	new	new	ADJ
ajis02-154	42	24	management	management	NOUN
ajis02-154	42	25	approaches	approach	NOUN
ajis02-154	42	26	.	.	PUNCT
ajis02-154	43	1	case	case	NOUN
ajis02-154	43	2	management	management	NOUN
ajis02-154	43	3	philosophy	philosophy	NOUN
ajis02-154	43	4	centres	centre	VERB
ajis02-154	43	5	on	on	ADP
ajis02-154	43	6	building	build	VERB
ajis02-154	43	7	a	a	DET
ajis02-154	43	8	lasting	lasting	ADJ
ajis02-154	43	9	and	and	CCONJ
ajis02-154	43	10	effective	effective	ADJ
ajis02-154	43	11	relationship	relationship	NOUN
ajis02-154	43	12	between	between	ADP
ajis02-154	43	13	case	case	NOUN
ajis02-154	43	14	manager	manager	NOUN
ajis02-154	43	15	and	and	CCONJ
ajis02-154	43	16	client	client	PROPN
ajis02-154	43	17	(	(	PUNCT
ajis02-154	43	18	biestek	biestek	PROPN
ajis02-154	43	19	1957	1957	NUM
ajis02-154	43	20	)	)	PUNCT
ajis02-154	43	21	.	.	PUNCT
ajis02-154	44	1	a	a	DET
ajis02-154	44	2	client	client	NOUN
ajis02-154	44	3	focus	focus	NOUN
ajis02-154	44	4	is	be	AUX
ajis02-154	44	5	kept	keep	VERB
ajis02-154	44	6	as	as	ADP
ajis02-154	44	7	one	one	NUM
ajis02-154	44	8	worker	worker	NOUN
ajis02-154	44	9	or	or	CCONJ
ajis02-154	44	10	one	one	NUM
ajis02-154	44	11	team	team	NOUN
ajis02-154	44	12	performs	perform	VERB
ajis02-154	44	13	a	a	DET
ajis02-154	44	14	service	service	NOUN
ajis02-154	44	15	rather	rather	ADV
ajis02-154	44	16	than	than	ADP
ajis02-154	44	17	allowing	allow	VERB
ajis02-154	44	18	it	it	PRON
ajis02-154	44	19	to	to	PART
ajis02-154	44	20	pass	pass	VERB
ajis02-154	44	21	through	through	ADP
ajis02-154	44	22	numerous	numerous	ADJ
ajis02-154	44	23	functional	functional	ADJ
ajis02-154	44	24	units	unit	NOUN
ajis02-154	44	25	(	(	PUNCT
ajis02-154	44	26	davenport	davenport	PROPN
ajis02-154	44	27	&	&	CCONJ
ajis02-154	44	28	nohria	nohria	PROPN
ajis02-154	44	29	1994	1994	NUM
ajis02-154	44	30	)	)	PUNCT
ajis02-154	44	31	.	.	PUNCT
ajis02-154	45	1	service	service	NOUN
ajis02-154	45	2	quality	quality	NOUN
ajis02-154	45	3	is	be	AUX
ajis02-154	45	4	further	far	ADV
ajis02-154	45	5	enhanced	enhance	VERB
ajis02-154	45	6	through	through	ADP
ajis02-154	45	7	improved	improved	ADJ
ajis02-154	45	8	satisfaction	satisfaction	NOUN
ajis02-154	45	9	of	of	ADP
ajis02-154	45	10	employees	employee	NOUN
ajis02-154	45	11	(	(	PUNCT
ajis02-154	45	12	davenport	davenport	PROPN
ajis02-154	45	13	&	&	CCONJ
ajis02-154	45	14	nohria	nohria	PROPN
ajis02-154	45	15	1994	1994	NUM
ajis02-154	45	16	)	)	PUNCT
ajis02-154	45	17	.	.	PUNCT
ajis02-154	46	1	this	this	PRON
ajis02-154	46	2	is	be	AUX
ajis02-154	46	3	consistent	consistent	ADJ
ajis02-154	46	4	with	with	ADP
ajis02-154	46	5	heskett	heskett	PROPN
ajis02-154	46	6	et	et	PROPN
ajis02-154	46	7	al	al	PROPN
ajis02-154	46	8	’s	’s	PART
ajis02-154	46	9	(	(	PUNCT
ajis02-154	46	10	1994	1994	NUM
ajis02-154	46	11	)	)	PUNCT
ajis02-154	46	12	“	"	PUNCT
ajis02-154	46	13	putting	put	VERB
ajis02-154	46	14	the	the	DET
ajis02-154	46	15	service	service	NOUN
ajis02-154	46	16	profit	profit	NOUN
ajis02-154	46	17	chain	chain	NOUN
ajis02-154	46	18	to	to	ADP
ajis02-154	46	19	work	work	VERB
ajis02-154	46	20	.	.	PUNCT
ajis02-154	46	21	”	"	PUNCT
ajis02-154	47	1	in	in	ADP
ajis02-154	47	2	this	this	DET
ajis02-154	47	3	organisational	organisational	ADJ
ajis02-154	47	4	culture	culture	NOUN
ajis02-154	47	5	,	,	PUNCT
ajis02-154	47	6	the	the	DET
ajis02-154	47	7	employee	employee	NOUN
ajis02-154	47	8	becomes	become	VERB
ajis02-154	47	9	an	an	DET
ajis02-154	47	10	asset	asset	NOUN
ajis02-154	47	11	or	or	CCONJ
ajis02-154	47	12	‘	'	PUNCT
ajis02-154	47	13	human	human	ADJ
ajis02-154	47	14	capital	capital	NOUN
ajis02-154	47	15	’	'	PUNCT
ajis02-154	47	16	to	to	PART
ajis02-154	47	17	be	be	AUX
ajis02-154	47	18	supported	support	VERB
ajis02-154	47	19	,	,	PUNCT
ajis02-154	47	20	encouraged	encourage	VERB
ajis02-154	47	21	,	,	PUNCT
ajis02-154	47	22	and	and	CCONJ
ajis02-154	47	23	enhanced	enhance	VERB
ajis02-154	47	24	.	.	PUNCT
ajis02-154	48	1	part	part	NOUN
ajis02-154	48	2	of	of	ADP
ajis02-154	48	3	this	this	DET
ajis02-154	48	4	support	support	NOUN
ajis02-154	48	5	will	will	AUX
ajis02-154	48	6	be	be	AUX
ajis02-154	48	7	provision	provision	NOUN
ajis02-154	48	8	of	of	ADP
ajis02-154	48	9	necessary	necessary	ADJ
ajis02-154	48	10	information	information	NOUN
ajis02-154	48	11	to	to	PART
ajis02-154	48	12	complete	complete	VERB
ajis02-154	48	13	the	the	DET
ajis02-154	48	14	job	job	NOUN
ajis02-154	48	15	.	.	PUNCT
ajis02-154	49	1	thus	thus	ADV
ajis02-154	49	2	,	,	PUNCT
ajis02-154	49	3	case	case	NOUN
ajis02-154	49	4	management	management	NOUN
ajis02-154	49	5	combines	combine	VERB
ajis02-154	49	6	the	the	DET
ajis02-154	49	7	principles	principle	NOUN
ajis02-154	49	8	of	of	ADP
ajis02-154	49	9	quality	quality	NOUN
ajis02-154	49	10	management	management	NOUN
ajis02-154	49	11	,	,	PUNCT
ajis02-154	49	12	process	process	NOUN
ajis02-154	49	13	management	management	NOUN
ajis02-154	49	14	,	,	PUNCT
ajis02-154	49	15	and	and	CCONJ
ajis02-154	49	16	km	km	PROPN
ajis02-154	49	17	,	,	PUNCT
ajis02-154	49	18	and	and	CCONJ
ajis02-154	49	19	it	it	PRON
ajis02-154	49	20	provides	provide	VERB
ajis02-154	49	21	the	the	DET
ajis02-154	49	22	support	support	NOUN
ajis02-154	49	23	.	.	PUNCT
ajis02-154	50	1	process	process	NOUN
ajis02-154	50	2	management	management	NOUN
ajis02-154	50	3	and	and	CCONJ
ajis02-154	50	4	case	case	NOUN
ajis02-154	50	5	management	management	NOUN
ajis02-154	50	6	the	the	DET
ajis02-154	50	7	economic	economic	ADJ
ajis02-154	50	8	transformation	transformation	NOUN
ajis02-154	50	9	of	of	ADP
ajis02-154	50	10	post	post	ADJ
ajis02-154	50	11	-	-	ADJ
ajis02-154	50	12	war	war	ADJ
ajis02-154	50	13	japan	japan	PROPN
ajis02-154	50	14	was	be	AUX
ajis02-154	50	15	founded	found	VERB
ajis02-154	50	16	upon	upon	SCONJ
ajis02-154	50	17	a	a	DET
ajis02-154	50	18	focus	focus	NOUN
ajis02-154	50	19	on	on	ADP
ajis02-154	50	20	process	process	NOUN
ajis02-154	50	21	control	control	NOUN
ajis02-154	50	22	backed	back	VERB
ajis02-154	50	23	by	by	ADP
ajis02-154	50	24	a	a	DET
ajis02-154	50	25	supportive	supportive	ADJ
ajis02-154	50	26	management	management	NOUN
ajis02-154	50	27	philosophy	philosophy	NOUN
ajis02-154	50	28	of	of	ADP
ajis02-154	50	29	customer	customer	NOUN
ajis02-154	50	30	focus	focus	NOUN
ajis02-154	50	31	,	,	PUNCT
ajis02-154	50	32	long	long	ADJ
ajis02-154	50	33	-	-	PUNCT
ajis02-154	50	34	term	term	NOUN
ajis02-154	50	35	focus	focus	NOUN
ajis02-154	50	36	,	,	PUNCT
ajis02-154	50	37	objectivity	objectivity	NOUN
ajis02-154	50	38	,	,	PUNCT
ajis02-154	50	39	and	and	CCONJ
ajis02-154	50	40	teamwork	teamwork	NOUN
ajis02-154	50	41	.	.	PUNCT
ajis02-154	51	1	in	in	ADP
ajis02-154	51	2	the	the	DET
ajis02-154	51	3	1980	1980	NUM
ajis02-154	51	4	’s	’s	PART
ajis02-154	51	5	total	total	ADJ
ajis02-154	51	6	quality	quality	NOUN
ajis02-154	51	7	management	management	NOUN
ajis02-154	51	8	gurus	guru	NOUN
ajis02-154	51	9	such	such	ADJ
ajis02-154	51	10	as	as	ADP
ajis02-154	51	11	deming	deming	PROPN
ajis02-154	51	12	(	(	PUNCT
ajis02-154	51	13	1986	1986	NUM
ajis02-154	51	14	)	)	PUNCT
ajis02-154	51	15	and	and	CCONJ
ajis02-154	51	16	crosby	crosby	PROPN
ajis02-154	51	17	(	(	PUNCT
ajis02-154	51	18	1979	1979	NUM
ajis02-154	51	19	)	)	PUNCT
ajis02-154	51	20	began	begin	VERB
ajis02-154	51	21	to	to	PART
ajis02-154	51	22	popularise	popularise	VERB
ajis02-154	51	23	this	this	DET
ajis02-154	51	24	approach	approach	NOUN
ajis02-154	51	25	in	in	ADP
ajis02-154	51	26	the	the	DET
ajis02-154	51	27	united	united	PROPN
ajis02-154	51	28	states	states	PROPN
ajis02-154	51	29	.	.	PUNCT
ajis02-154	52	1	the	the	DET
ajis02-154	52	2	new	new	ADJ
ajis02-154	52	3	approach	approach	NOUN
ajis02-154	52	4	was	be	AUX
ajis02-154	52	5	shown	show	VERB
ajis02-154	52	6	to	to	PART
ajis02-154	52	7	not	not	PART
ajis02-154	52	8	only	only	ADV
ajis02-154	52	9	improve	improve	VERB
ajis02-154	52	10	quality	quality	NOUN
ajis02-154	52	11	,	,	PUNCT
ajis02-154	52	12	but	but	CCONJ
ajis02-154	52	13	also	also	ADV
ajis02-154	52	14	to	to	PART
ajis02-154	52	15	reduce	reduce	VERB
ajis02-154	52	16	costs	cost	NOUN
ajis02-154	52	17	.	.	PUNCT
ajis02-154	53	1	proponents	proponent	NOUN
ajis02-154	53	2	of	of	ADP
ajis02-154	53	3	bpr	bpr	PRON
ajis02-154	53	4	subsequently	subsequently	ADV
ajis02-154	53	5	picked	pick	VERB
ajis02-154	53	6	up	up	ADP
ajis02-154	53	7	the	the	DET
ajis02-154	53	8	process	process	NOUN
ajis02-154	53	9	focus	focus	NOUN
ajis02-154	53	10	.	.	PUNCT
ajis02-154	54	1	bpr	bpr	PROPN
ajis02-154	54	2	highlighted	highlight	VERB
ajis02-154	54	3	the	the	DET
ajis02-154	54	4	process	process	NOUN
ajis02-154	54	5	focus	focus	NOUN
ajis02-154	54	6	,	,	PUNCT
ajis02-154	54	7	paid	pay	VERB
ajis02-154	54	8	some	some	DET
ajis02-154	54	9	attention	attention	NOUN
ajis02-154	54	10	to	to	ADP
ajis02-154	54	11	customer	customer	NOUN
ajis02-154	54	12	focus	focus	NOUN
ajis02-154	54	13	,	,	PUNCT
ajis02-154	54	14	but	but	CCONJ
ajis02-154	54	15	tended	tend	VERB
ajis02-154	54	16	in	in	ADP
ajis02-154	54	17	practice	practice	NOUN
ajis02-154	54	18	to	to	PART
ajis02-154	54	19	overlook	overlook	VERB
ajis02-154	54	20	employee	employee	NOUN
ajis02-154	54	21	contributions	contribution	NOUN
ajis02-154	54	22	and	and	CCONJ
ajis02-154	54	23	satisfaction	satisfaction	NOUN
ajis02-154	54	24	.	.	PUNCT
ajis02-154	55	1	bpr	bpr	PROPN
ajis02-154	55	2	was	be	AUX
ajis02-154	55	3	often	often	ADV
ajis02-154	55	4	used	use	VERB
ajis02-154	55	5	to	to	PART
ajis02-154	55	6	justify	justify	VERB
ajis02-154	55	7	mass	mass	ADJ
ajis02-154	55	8	redundancies	redundancy	NOUN
ajis02-154	55	9	or	or	CCONJ
ajis02-154	55	10	downsizing	downsize	VERB
ajis02-154	55	11	(	(	PUNCT
ajis02-154	55	12	klein	klein	PROPN
ajis02-154	55	13	1994	1994	NUM
ajis02-154	55	14	;	;	PUNCT
ajis02-154	55	15	uzzi	uzzi	NOUN
ajis02-154	55	16	1995	1995	NUM
ajis02-154	55	17	)	)	PUNCT
ajis02-154	55	18	.	.	PUNCT
ajis02-154	56	1	in	in	ADP
ajis02-154	56	2	these	these	DET
ajis02-154	56	3	cases	case	NOUN
ajis02-154	56	4	ist	ist	VERB
ajis02-154	56	5	was	be	AUX
ajis02-154	56	6	employed	employ	VERB
ajis02-154	56	7	to	to	PART
ajis02-154	56	8	eliminate	eliminate	VERB
ajis02-154	56	9	,	,	PUNCT
ajis02-154	56	10	not	not	PART
ajis02-154	56	11	enhance	enhance	VERB
ajis02-154	56	12	,	,	PUNCT
ajis02-154	56	13	the	the	DET
ajis02-154	56	14	human	human	ADJ
ajis02-154	56	15	component	component	NOUN
ajis02-154	56	16	(	(	PUNCT
ajis02-154	56	17	manion	manion	NOUN
ajis02-154	56	18	1995	1995	NUM
ajis02-154	56	19	)	)	PUNCT
ajis02-154	56	20	and	and	CCONJ
ajis02-154	56	21	dumbsizing	dumbsizing	NOUN
ajis02-154	56	22	ensued	ensue	VERB
ajis02-154	56	23	as	as	SCONJ
ajis02-154	56	24	people	people	NOUN
ajis02-154	56	25	walked	walk	VERB
ajis02-154	56	26	out	out	ADP
ajis02-154	56	27	the	the	DET
ajis02-154	56	28	door	door	NOUN
ajis02-154	56	29	,	,	PUNCT
ajis02-154	56	30	taking	take	VERB
ajis02-154	56	31	their	their	PRON
ajis02-154	56	32	knowledge	knowledge	NOUN
ajis02-154	56	33	with	with	ADP
ajis02-154	56	34	them	they	PRON
ajis02-154	56	35	(	(	PUNCT
ajis02-154	56	36	eggers	egger	NOUN
ajis02-154	56	37	,	,	PUNCT
ajis02-154	56	38	1997	1997	NUM
ajis02-154	56	39	;	;	PUNCT
ajis02-154	56	40	rayburn	rayburn	PROPN
ajis02-154	56	41	&	&	CCONJ
ajis02-154	56	42	rayburn	rayburn	PROPN
ajis02-154	56	43	,	,	PUNCT
ajis02-154	56	44	1999	1999	NUM
ajis02-154	56	45	)	)	PUNCT
ajis02-154	56	46	.	.	PUNCT
ajis02-154	57	1	despite	despite	SCONJ
ajis02-154	57	2	many	many	ADJ
ajis02-154	57	3	failures	failure	NOUN
ajis02-154	57	4	,	,	PUNCT
ajis02-154	57	5	a	a	DET
ajis02-154	57	6	small	small	ADJ
ajis02-154	57	7	number	number	NOUN
ajis02-154	57	8	of	of	ADP
ajis02-154	57	9	companies	company	NOUN
ajis02-154	57	10	succeeded	succeed	VERB
ajis02-154	57	11	by	by	ADP
ajis02-154	57	12	adopting	adopt	VERB
ajis02-154	57	13	human	human	ADJ
ajis02-154	57	14	-	-	PUNCT
ajis02-154	57	15	centred	centre	VERB
ajis02-154	57	16	approaches	approach	NOUN
ajis02-154	57	17	(	(	PUNCT
ajis02-154	57	18	senge	senge	NOUN
ajis02-154	57	19	1995	1995	NUM
ajis02-154	57	20	)	)	PUNCT
ajis02-154	57	21	.	.	PUNCT
ajis02-154	58	1	case	case	NOUN
ajis02-154	58	2	management	management	NOUN
ajis02-154	58	3	was	be	AUX
ajis02-154	58	4	one	one	NUM
ajis02-154	58	5	such	such	ADJ
ajis02-154	58	6	approach	approach	NOUN
ajis02-154	58	7	(	(	PUNCT
ajis02-154	58	8	blackwell	blackwell	NOUN
ajis02-154	58	9	1993	1993	NUM
ajis02-154	58	10	;	;	PUNCT
ajis02-154	58	11	halachmi	halachmi	NOUN
ajis02-154	58	12	1995	1995	NUM
ajis02-154	58	13	;	;	PUNCT
ajis02-154	58	14	zaidifard	zaidifard	PROPN
ajis02-154	58	15	1998	1998	NUM
ajis02-154	58	16	)	)	PUNCT
ajis02-154	58	17	.	.	PUNCT
ajis02-154	59	1	the	the	DET
ajis02-154	59	2	human	human	NOUN
ajis02-154	59	3	-	-	PUNCT
ajis02-154	59	4	centred	centre	VERB
ajis02-154	59	5	focus	focus	NOUN
ajis02-154	59	6	of	of	ADP
ajis02-154	59	7	case	case	NOUN
ajis02-154	59	8	management	management	NOUN
ajis02-154	59	9	was	be	AUX
ajis02-154	59	10	enabled	enable	VERB
ajis02-154	59	11	by	by	ADP
ajis02-154	59	12	new	new	ADJ
ajis02-154	59	13	ist	ist	NOUN
ajis02-154	59	14	that	that	PRON
ajis02-154	59	15	could	could	AUX
ajis02-154	59	16	simplify	simplify	VERB
ajis02-154	59	17	procedures	procedure	NOUN
ajis02-154	59	18	and	and	CCONJ
ajis02-154	59	19	centralise	centralise	VERB
ajis02-154	59	20	decision	decision	NOUN
ajis02-154	59	21	-	-	PUNCT
ajis02-154	59	22	making	make	VERB
ajis02-154	59	23	knowledge	knowledge	NOUN
ajis02-154	59	24	(	(	PUNCT
ajis02-154	59	25	carey	carey	NOUN
ajis02-154	59	26	1993	1993	NUM
ajis02-154	59	27	;	;	PUNCT
ajis02-154	59	28	hammer	hammer	NOUN
ajis02-154	59	29	&	&	CCONJ
ajis02-154	59	30	champy	champy	PROPN
ajis02-154	59	31	1993	1993	NUM
ajis02-154	59	32	)	)	PUNCT
ajis02-154	59	33	.	.	PUNCT
ajis02-154	60	1	empowered	empower	VERB
ajis02-154	60	2	employees	employee	NOUN
ajis02-154	60	3	became	become	VERB
ajis02-154	60	4	involved	involved	ADJ
ajis02-154	60	5	in	in	ADP
ajis02-154	60	6	decision	decision	NOUN
ajis02-154	60	7	-	-	PUNCT
ajis02-154	60	8	making	making	NOUN
ajis02-154	60	9	and	and	CCONJ
ajis02-154	60	10	created	create	VERB
ajis02-154	60	11	unique	unique	ADJ
ajis02-154	60	12	flexible	flexible	ADJ
ajis02-154	60	13	solutions	solution	NOUN
ajis02-154	60	14	for	for	ADP
ajis02-154	60	15	clients	client	NOUN
ajis02-154	60	16	(	(	PUNCT
ajis02-154	60	17	hammer	hammer	NOUN
ajis02-154	60	18	&	&	CCONJ
ajis02-154	60	19	champy	champy	PROPN
ajis02-154	60	20	1993	1993	NUM
ajis02-154	60	21	)	)	PUNCT
ajis02-154	60	22	.	.	PUNCT
ajis02-154	61	1	the	the	DET
ajis02-154	61	2	strategy	strategy	NOUN
ajis02-154	61	3	was	be	AUX
ajis02-154	61	4	aided	aid	VERB
ajis02-154	61	5	by	by	ADP
ajis02-154	61	6	the	the	DET
ajis02-154	61	7	rise	rise	NOUN
ajis02-154	61	8	of	of	ADP
ajis02-154	61	9	knowledge	knowledge	NOUN
ajis02-154	61	10	work	work	NOUN
ajis02-154	61	11	which	which	PRON
ajis02-154	61	12	some	some	PRON
ajis02-154	61	13	dubbed	dub	VERB
ajis02-154	61	14	‘	'	PUNCT
ajis02-154	61	15	post	post	ADJ
ajis02-154	61	16	-	-	ADJ
ajis02-154	61	17	modern	modern	ADJ
ajis02-154	61	18	reengineering	reengineering	NOUN
ajis02-154	61	19	’	'	PUNCT
ajis02-154	61	20	(	(	PUNCT
ajis02-154	61	21	manville	manville	PROPN
ajis02-154	61	22	&	&	CCONJ
ajis02-154	61	23	foote	foote	PROPN
ajis02-154	61	24	1996	1996	NUM
ajis02-154	61	25	)	)	PUNCT
ajis02-154	61	26	.	.	PUNCT
ajis02-154	62	1	knowledge	knowledge	NOUN
ajis02-154	62	2	management	management	NOUN
ajis02-154	62	3	and	and	CCONJ
ajis02-154	62	4	case	case	NOUN
ajis02-154	62	5	management	management	NOUN
ajis02-154	62	6	the	the	DET
ajis02-154	62	7	concept	concept	NOUN
ajis02-154	62	8	of	of	ADP
ajis02-154	62	9	knowledge	knowledge	NOUN
ajis02-154	62	10	work	work	NOUN
ajis02-154	62	11	was	be	AUX
ajis02-154	62	12	spawned	spawn	VERB
ajis02-154	62	13	in	in	ADP
ajis02-154	62	14	1966	1966	NUM
ajis02-154	62	15	by	by	ADP
ajis02-154	62	16	peter	peter	PROPN
ajis02-154	62	17	drucker	drucker	PROPN
ajis02-154	62	18	,	,	PUNCT
ajis02-154	62	19	who	who	PRON
ajis02-154	62	20	observed	observe	VERB
ajis02-154	62	21	job	job	NOUN
ajis02-154	62	22	changes	change	NOUN
ajis02-154	62	23	in	in	ADP
ajis02-154	62	24	whitecollar	whitecollar	ADJ
ajis02-154	62	25	work	work	NOUN
ajis02-154	62	26	following	follow	VERB
ajis02-154	62	27	the	the	DET
ajis02-154	62	28	introduction	introduction	NOUN
ajis02-154	62	29	of	of	ADP
ajis02-154	62	30	ist	ist	NOUN
ajis02-154	62	31	(	(	PUNCT
ajis02-154	62	32	drucker	drucker	NOUN
ajis02-154	62	33	1993	1993	NUM
ajis02-154	62	34	)	)	PUNCT
ajis02-154	62	35	.	.	PUNCT
ajis02-154	63	1	computers	computer	NOUN
ajis02-154	63	2	allowed	allow	VERB
ajis02-154	63	3	for	for	ADP
ajis02-154	63	4	the	the	DET
ajis02-154	63	5	refining	refining	NOUN
ajis02-154	63	6	and	and	CCONJ
ajis02-154	63	7	organising	organising	NOUN
ajis02-154	63	8	of	of	ADP
ajis02-154	63	9	data	datum	NOUN
ajis02-154	63	10	such	such	ADJ
ajis02-154	63	11	that	that	SCONJ
ajis02-154	63	12	it	it	PRON
ajis02-154	63	13	added	add	VERB
ajis02-154	63	14	value	value	NOUN
ajis02-154	63	15	by	by	ADP
ajis02-154	63	16	producing	produce	VERB
ajis02-154	63	17	information	information	NOUN
ajis02-154	63	18	that	that	PRON
ajis02-154	63	19	could	could	AUX
ajis02-154	63	20	be	be	AUX
ajis02-154	63	21	used	use	VERB
ajis02-154	63	22	in	in	ADP
ajis02-154	63	23	new	new	ADJ
ajis02-154	63	24	ways	way	NOUN
ajis02-154	63	25	.	.	PUNCT
ajis02-154	64	1	to	to	PART
ajis02-154	64	2	ajis	ajis	ADV
ajis02-154	64	3	vol	vol	VERB
ajis02-154	64	4	.	.	PROPN
ajis02-154	65	1	10	10	NUM
ajis02-154	65	2	no	no	NOUN
ajis02-154	65	3	.	.	NOUN
ajis02-154	65	4	2	2	NUM
ajis02-154	65	5	may	may	AUX
ajis02-154	65	6	2003	2003	NUM
ajis02-154	65	7	72	72	NUM
ajis02-154	65	8	manage	manage	VERB
ajis02-154	65	9	this	this	DET
ajis02-154	65	10	new	new	ADJ
ajis02-154	65	11	resource	resource	NOUN
ajis02-154	65	12	academics	academic	NOUN
ajis02-154	65	13	sought	seek	VERB
ajis02-154	65	14	to	to	PART
ajis02-154	65	15	define	define	VERB
ajis02-154	65	16	knowledge	knowledge	NOUN
ajis02-154	65	17	.	.	PUNCT
ajis02-154	66	1	davenport	davenport	PROPN
ajis02-154	66	2	and	and	CCONJ
ajis02-154	66	3	prusak	prusak	PROPN
ajis02-154	66	4	(	(	PUNCT
ajis02-154	66	5	1998	1998	NUM
ajis02-154	66	6	,	,	PUNCT
ajis02-154	66	7	p.1	p.1	NOUN
ajis02-154	66	8	)	)	PUNCT
ajis02-154	66	9	defined	define	VERB
ajis02-154	66	10	it	it	PRON
ajis02-154	66	11	as	as	ADP
ajis02-154	66	12	:	:	PUNCT
ajis02-154	66	13	information	information	NOUN
ajis02-154	66	14	combined	combine	VERB
ajis02-154	66	15	with	with	ADP
ajis02-154	66	16	experience	experience	NOUN
ajis02-154	66	17	,	,	PUNCT
ajis02-154	66	18	context	context	NOUN
ajis02-154	66	19	,	,	PUNCT
ajis02-154	66	20	interpretation	interpretation	NOUN
ajis02-154	66	21	,	,	PUNCT
ajis02-154	66	22	and	and	CCONJ
ajis02-154	66	23	reflection	reflection	NOUN
ajis02-154	66	24	.	.	PUNCT
ajis02-154	67	1	two	two	NUM
ajis02-154	67	2	types	type	NOUN
ajis02-154	67	3	of	of	ADP
ajis02-154	67	4	knowledge	knowledge	NOUN
ajis02-154	67	5	are	be	AUX
ajis02-154	67	6	recognised	recognise	VERB
ajis02-154	67	7	:	:	PUNCT
ajis02-154	67	8	tacit	tacit	ADJ
ajis02-154	67	9	and	and	CCONJ
ajis02-154	67	10	explicit	explicit	ADJ
ajis02-154	67	11	.	.	PUNCT
ajis02-154	68	1	tacit	tacit	ADJ
ajis02-154	68	2	knowledge	knowledge	NOUN
ajis02-154	68	3	is	be	AUX
ajis02-154	68	4	“	"	PUNCT
ajis02-154	68	5	know	know	VERB
ajis02-154	68	6	-	-	PUNCT
ajis02-154	68	7	how	how	SCONJ
ajis02-154	68	8	possessed	possess	VERB
ajis02-154	68	9	by	by	ADP
ajis02-154	68	10	individuals	individual	NOUN
ajis02-154	68	11	.	.	PUNCT
ajis02-154	69	1	it	it	PRON
ajis02-154	69	2	is	be	AUX
ajis02-154	69	3	often	often	ADV
ajis02-154	69	4	intuitive	intuitive	ADJ
ajis02-154	69	5	and	and	CCONJ
ajis02-154	69	6	demonstrated	demonstrate	VERB
ajis02-154	69	7	more	more	ADV
ajis02-154	69	8	in	in	ADP
ajis02-154	69	9	how	how	SCONJ
ajis02-154	69	10	someone	someone	PRON
ajis02-154	69	11	goes	go	VERB
ajis02-154	69	12	about	about	ADP
ajis02-154	69	13	work	work	NOUN
ajis02-154	69	14	in	in	ADP
ajis02-154	69	15	a	a	DET
ajis02-154	69	16	knowledgeable	knowledgeable	ADJ
ajis02-154	69	17	way	way	NOUN
ajis02-154	69	18	.	.	PUNCT
ajis02-154	69	19	”	"	PUNCT
ajis02-154	70	1	explicit	explicit	ADJ
ajis02-154	70	2	knowledge	knowledge	NOUN
ajis02-154	70	3	is	be	AUX
ajis02-154	70	4	:	:	PUNCT
ajis02-154	70	5	“	"	PUNCT
ajis02-154	70	6	systematically	systematically	ADV
ajis02-154	70	7	documented	document	VERB
ajis02-154	70	8	know	know	NOUN
ajis02-154	70	9	-	-	PUNCT
ajis02-154	70	10	how	how	SCONJ
ajis02-154	70	11	that	that	PRON
ajis02-154	70	12	becomes	become	VERB
ajis02-154	70	13	available	available	ADJ
ajis02-154	70	14	to	to	ADP
ajis02-154	70	15	everyone	everyone	PRON
ajis02-154	70	16	in	in	ADP
ajis02-154	70	17	an	an	DET
ajis02-154	70	18	organisation	organisation	NOUN
ajis02-154	70	19	”	"	PUNCT
ajis02-154	70	20	(	(	PUNCT
ajis02-154	70	21	cortada	cortada	PROPN
ajis02-154	70	22	&	&	CCONJ
ajis02-154	70	23	woods	woods	PROPN
ajis02-154	70	24	1999	1999	NUM
ajis02-154	70	25	,	,	PUNCT
ajis02-154	70	26	p.	p.	NOUN
ajis02-154	70	27	xi	xi	PROPN
ajis02-154	70	28	)	)	PUNCT
ajis02-154	70	29	.	.	PUNCT
ajis02-154	71	1	knowledge	knowledge	NOUN
ajis02-154	71	2	management	management	NOUN
ajis02-154	71	3	is	be	AUX
ajis02-154	71	4	based	base	VERB
ajis02-154	71	5	around	around	ADP
ajis02-154	71	6	three	three	NUM
ajis02-154	71	7	key	key	ADJ
ajis02-154	71	8	notions	notion	NOUN
ajis02-154	71	9	:	:	PUNCT
ajis02-154	71	10	electronic	electronic	ADJ
ajis02-154	71	11	information	information	NOUN
ajis02-154	71	12	storage	storage	NOUN
ajis02-154	71	13	,	,	PUNCT
ajis02-154	71	14	the	the	DET
ajis02-154	71	15	knowledge	knowledge	NOUN
ajis02-154	71	16	worker	worker	NOUN
ajis02-154	71	17	,	,	PUNCT
ajis02-154	71	18	and	and	CCONJ
ajis02-154	71	19	knowledge	knowledge	NOUN
ajis02-154	71	20	management	management	NOUN
ajis02-154	71	21	(	(	PUNCT
ajis02-154	71	22	lytras	lytras	ADJ
ajis02-154	71	23	,	,	PUNCT
ajis02-154	71	24	athanasia	athanasia	PROPN
ajis02-154	71	25	,	,	PUNCT
ajis02-154	71	26	and	and	CCONJ
ajis02-154	71	27	poulymenakou	poulymenakou	X
ajis02-154	71	28	2002	2002	NUM
ajis02-154	71	29	)	)	PUNCT
ajis02-154	71	30	.	.	PUNCT
ajis02-154	72	1	ist	ist	PROPN
ajis02-154	72	2	is	be	AUX
ajis02-154	72	3	central	central	ADJ
ajis02-154	72	4	to	to	ADP
ajis02-154	72	5	the	the	DET
ajis02-154	72	6	concept	concept	NOUN
ajis02-154	72	7	of	of	ADP
ajis02-154	72	8	km	km	NOUN
ajis02-154	72	9	as	as	SCONJ
ajis02-154	72	10	it	it	PRON
ajis02-154	72	11	increases	increase	VERB
ajis02-154	72	12	the	the	DET
ajis02-154	72	13	ability	ability	NOUN
ajis02-154	72	14	to	to	PART
ajis02-154	72	15	store	store	VERB
ajis02-154	72	16	,	,	PUNCT
ajis02-154	72	17	process	process	NOUN
ajis02-154	72	18	,	,	PUNCT
ajis02-154	72	19	retrieve	retrieve	NOUN
ajis02-154	72	20	,	,	PUNCT
ajis02-154	72	21	and	and	CCONJ
ajis02-154	72	22	distribute	distribute	VERB
ajis02-154	72	23	knowledge	knowledge	NOUN
ajis02-154	72	24	(	(	PUNCT
ajis02-154	72	25	thom	thom	NOUN
ajis02-154	72	26	1996	1996	NUM
ajis02-154	72	27	)	)	PUNCT
ajis02-154	72	28	.	.	PUNCT
ajis02-154	73	1	after	after	ADP
ajis02-154	73	2	an	an	DET
ajis02-154	73	3	era	era	NOUN
ajis02-154	73	4	in	in	ADP
ajis02-154	73	5	which	which	PRON
ajis02-154	73	6	database	database	NOUN
ajis02-154	73	7	systems	system	NOUN
ajis02-154	73	8	churned	churn	VERB
ajis02-154	73	9	out	out	ADP
ajis02-154	73	10	endless	endless	ADJ
ajis02-154	73	11	reports	report	NOUN
ajis02-154	73	12	that	that	SCONJ
ajis02-154	73	13	nobody	nobody	PRON
ajis02-154	73	14	read	read	VERB
ajis02-154	73	15	,	,	PUNCT
ajis02-154	73	16	academics	academic	NOUN
ajis02-154	73	17	and	and	CCONJ
ajis02-154	73	18	practitioners	practitioner	NOUN
ajis02-154	73	19	realised	realise	VERB
ajis02-154	73	20	that	that	SCONJ
ajis02-154	73	21	knowledge	knowledge	NOUN
ajis02-154	73	22	was	be	AUX
ajis02-154	73	23	more	more	ADJ
ajis02-154	73	24	than	than	ADP
ajis02-154	73	25	summarized	summarize	VERB
ajis02-154	73	26	data	datum	NOUN
ajis02-154	73	27	;	;	PUNCT
ajis02-154	73	28	it	it	PRON
ajis02-154	73	29	included	include	VERB
ajis02-154	73	30	sharing	sharing	NOUN
ajis02-154	73	31	and	and	CCONJ
ajis02-154	73	32	development	development	NOUN
ajis02-154	73	33	of	of	ADP
ajis02-154	73	34	unique	unique	ADJ
ajis02-154	73	35	insights	insight	NOUN
ajis02-154	73	36	(	(	PUNCT
ajis02-154	73	37	thom	thom	NOUN
ajis02-154	73	38	1996	1996	NUM
ajis02-154	73	39	;	;	PUNCT
ajis02-154	73	40	davenport	davenport	NOUN
ajis02-154	73	41	,	,	PUNCT
ajis02-154	73	42	de	de	X
ajis02-154	73	43	long	long	ADJ
ajis02-154	73	44	&	&	CCONJ
ajis02-154	73	45	beers	beer	NOUN
ajis02-154	73	46	1998	1998	NUM
ajis02-154	73	47	;	;	PUNCT
ajis02-154	73	48	huber	huber	PROPN
ajis02-154	73	49	,	,	PUNCT
ajis02-154	73	50	davenport	davenport	PROPN
ajis02-154	73	51	&	&	CCONJ
ajis02-154	73	52	king	king	NOUN
ajis02-154	73	53	1998	1998	NUM
ajis02-154	73	54	)	)	PUNCT
ajis02-154	73	55	.	.	PUNCT
ajis02-154	74	1	km	km	PROPN
ajis02-154	74	2	technologies	technology	NOUN
ajis02-154	74	3	include	include	VERB
ajis02-154	74	4	data	datum	NOUN
ajis02-154	74	5	warehousing	warehousing	NOUN
ajis02-154	74	6	,	,	PUNCT
ajis02-154	74	7	data	datum	NOUN
ajis02-154	74	8	mining	mining	NOUN
ajis02-154	74	9	,	,	PUNCT
ajis02-154	74	10	groupware	groupware	NOUN
ajis02-154	74	11	,	,	PUNCT
ajis02-154	74	12	intranets	intranet	NOUN
ajis02-154	74	13	,	,	PUNCT
ajis02-154	74	14	extranets	extranet	NOUN
ajis02-154	74	15	,	,	PUNCT
ajis02-154	74	16	web	web	NOUN
ajis02-154	74	17	portals	portal	NOUN
ajis02-154	74	18	,	,	PUNCT
ajis02-154	74	19	document	document	NOUN
ajis02-154	74	20	and	and	CCONJ
ajis02-154	74	21	intellectual	intellectual	ADJ
ajis02-154	74	22	capital	capital	NOUN
ajis02-154	74	23	applications	application	NOUN
ajis02-154	74	24	,	,	PUNCT
ajis02-154	74	25	and	and	CCONJ
ajis02-154	74	26	scanning	scan	VERB
ajis02-154	74	27	technologies	technology	NOUN
ajis02-154	74	28	(	(	PUNCT
ajis02-154	74	29	orna	orna	PROPN
ajis02-154	74	30	1999	1999	NUM
ajis02-154	74	31	)	)	PUNCT
ajis02-154	74	32	.	.	PUNCT
ajis02-154	75	1	but	but	CCONJ
ajis02-154	75	2	km	km	PROPN
ajis02-154	75	3	,	,	PUNCT
ajis02-154	75	4	too	too	ADV
ajis02-154	75	5	,	,	PUNCT
ajis02-154	75	6	has	have	AUX
ajis02-154	75	7	failed	fail	VERB
ajis02-154	75	8	for	for	ADP
ajis02-154	75	9	many	many	ADJ
ajis02-154	75	10	organisations	organisation	NOUN
ajis02-154	75	11	and	and	CCONJ
ajis02-154	75	12	practitioners	practitioner	NOUN
ajis02-154	75	13	are	be	AUX
ajis02-154	75	14	beginning	begin	VERB
ajis02-154	75	15	to	to	PART
ajis02-154	75	16	realise	realise	VERB
ajis02-154	75	17	that	that	SCONJ
ajis02-154	75	18	what	what	PRON
ajis02-154	75	19	is	be	AUX
ajis02-154	75	20	important	important	ADJ
ajis02-154	75	21	is	be	AUX
ajis02-154	75	22	how	how	SCONJ
ajis02-154	75	23	the	the	DET
ajis02-154	75	24	technologies	technology	NOUN
ajis02-154	75	25	are	be	AUX
ajis02-154	75	26	used	use	VERB
ajis02-154	75	27	(	(	PUNCT
ajis02-154	75	28	bhatt	bhatt	PROPN
ajis02-154	75	29	2002	2002	NUM
ajis02-154	75	30	)	)	PUNCT
ajis02-154	75	31	.	.	PUNCT
ajis02-154	76	1	km	km	PROPN
ajis02-154	76	2	is	be	AUX
ajis02-154	76	3	not	not	PART
ajis02-154	76	4	the	the	DET
ajis02-154	76	5	sinking	sinking	NOUN
ajis02-154	76	6	of	of	ADP
ajis02-154	76	7	information	information	NOUN
ajis02-154	76	8	into	into	ADP
ajis02-154	76	9	a	a	DET
ajis02-154	76	10	“	"	PUNCT
ajis02-154	76	11	hum	hum	NOUN
ajis02-154	76	12	of	of	ADP
ajis02-154	76	13	servers	server	NOUN
ajis02-154	76	14	,	,	PUNCT
ajis02-154	76	15	software	software	NOUN
ajis02-154	76	16	and	and	CCONJ
ajis02-154	76	17	pipes	pipe	NOUN
ajis02-154	76	18	”	"	PUNCT
ajis02-154	76	19	(	(	PUNCT
ajis02-154	76	20	hildebrand	hildebrand	NOUN
ajis02-154	76	21	1999	1999	NUM
ajis02-154	76	22	)	)	PUNCT
ajis02-154	76	23	,	,	PUNCT
ajis02-154	76	24	but	but	CCONJ
ajis02-154	76	25	is	be	AUX
ajis02-154	76	26	the	the	DET
ajis02-154	76	27	use	use	NOUN
ajis02-154	76	28	of	of	ADP
ajis02-154	76	29	ist	ist	NOUN
ajis02-154	76	30	to	to	PART
ajis02-154	76	31	transform	transform	VERB
ajis02-154	76	32	data	datum	NOUN
ajis02-154	76	33	and	and	CCONJ
ajis02-154	76	34	information	information	NOUN
ajis02-154	76	35	into	into	ADP
ajis02-154	76	36	knowledge	knowledge	NOUN
ajis02-154	76	37	.	.	PUNCT
ajis02-154	77	1	the	the	DET
ajis02-154	77	2	objective	objective	NOUN
ajis02-154	77	3	of	of	ADP
ajis02-154	77	4	km	km	NOUN
ajis02-154	77	5	is	be	AUX
ajis02-154	77	6	to	to	PART
ajis02-154	77	7	make	make	VERB
ajis02-154	77	8	the	the	DET
ajis02-154	77	9	knowledge	knowledge	NOUN
ajis02-154	77	10	worker	worker	NOUN
ajis02-154	77	11	more	more	ADV
ajis02-154	77	12	productive	productive	ADJ
ajis02-154	77	13	(	(	PUNCT
ajis02-154	77	14	drucker	drucker	NOUN
ajis02-154	77	15	1999	1999	NUM
ajis02-154	77	16	;	;	PUNCT
ajis02-154	77	17	gao	gao	PROPN
ajis02-154	77	18	,	,	PUNCT
ajis02-154	77	19	li	li	PROPN
ajis02-154	77	20	&	&	CCONJ
ajis02-154	77	21	nakamori	nakamori	PROPN
ajis02-154	77	22	2002	2002	NUM
ajis02-154	77	23	)	)	PUNCT
ajis02-154	77	24	.	.	PUNCT
ajis02-154	78	1	organisational	organisational	ADJ
ajis02-154	78	2	success	success	NOUN
ajis02-154	78	3	rests	rest	VERB
ajis02-154	78	4	in	in	ADP
ajis02-154	78	5	the	the	DET
ajis02-154	78	6	hands	hand	NOUN
ajis02-154	78	7	of	of	ADP
ajis02-154	78	8	competent	competent	ADJ
ajis02-154	78	9	,	,	PUNCT
ajis02-154	78	10	motivated	motivated	ADJ
ajis02-154	78	11	knowledge	knowledge	NOUN
ajis02-154	78	12	workers	worker	NOUN
ajis02-154	78	13	who	who	PRON
ajis02-154	78	14	understand	understand	VERB
ajis02-154	78	15	the	the	DET
ajis02-154	78	16	importance	importance	NOUN
ajis02-154	78	17	of	of	ADP
ajis02-154	78	18	using	use	VERB
ajis02-154	78	19	information	information	NOUN
ajis02-154	78	20	to	to	ADP
ajis02-154	78	21	further	further	ADJ
ajis02-154	78	22	business	business	NOUN
ajis02-154	78	23	goals	goal	NOUN
ajis02-154	78	24	.	.	PUNCT
ajis02-154	79	1	to	to	PART
ajis02-154	79	2	achieve	achieve	VERB
ajis02-154	79	3	full	full	ADJ
ajis02-154	79	4	productivity	productivity	NOUN
ajis02-154	79	5	,	,	PUNCT
ajis02-154	79	6	knowledge	knowledge	NOUN
ajis02-154	79	7	workers	worker	NOUN
ajis02-154	79	8	need	need	VERB
ajis02-154	79	9	self	self	NOUN
ajis02-154	79	10	-	-	PUNCT
ajis02-154	79	11	autonomy	autonomy	NOUN
ajis02-154	79	12	,	,	PUNCT
ajis02-154	79	13	the	the	DET
ajis02-154	79	14	ability	ability	NOUN
ajis02-154	79	15	to	to	PART
ajis02-154	79	16	innovate	innovate	VERB
ajis02-154	79	17	,	,	PUNCT
ajis02-154	79	18	the	the	DET
ajis02-154	79	19	chance	chance	NOUN
ajis02-154	79	20	to	to	PART
ajis02-154	79	21	continuously	continuously	ADV
ajis02-154	79	22	learn	learn	VERB
ajis02-154	79	23	,	,	PUNCT
ajis02-154	79	24	and	and	CCONJ
ajis02-154	79	25	recognition	recognition	NOUN
ajis02-154	79	26	that	that	SCONJ
ajis02-154	79	27	quality	quality	NOUN
ajis02-154	79	28	is	be	AUX
ajis02-154	79	29	at	at	ADV
ajis02-154	79	30	least	least	ADJ
ajis02-154	79	31	as	as	ADV
ajis02-154	79	32	important	important	ADJ
ajis02-154	79	33	as	as	ADP
ajis02-154	79	34	quantity	quantity	NOUN
ajis02-154	79	35	(	(	PUNCT
ajis02-154	79	36	drucker	drucker	NOUN
ajis02-154	79	37	1999	1999	NUM
ajis02-154	79	38	)	)	PUNCT
ajis02-154	79	39	.	.	PUNCT
ajis02-154	80	1	job	job	NOUN
ajis02-154	80	2	satisfaction	satisfaction	NOUN
ajis02-154	80	3	is	be	AUX
ajis02-154	80	4	also	also	ADV
ajis02-154	80	5	important	important	ADJ
ajis02-154	80	6	.	.	PUNCT
ajis02-154	81	1	ist	ist	VERB
ajis02-154	81	2	-	-	PUNCT
ajis02-154	81	3	enhanced	enhance	VERB
ajis02-154	81	4	case	case	NOUN
ajis02-154	81	5	management	management	NOUN
ajis02-154	81	6	can	can	AUX
ajis02-154	81	7	turn	turn	VERB
ajis02-154	81	8	mundane	mundane	ADJ
ajis02-154	81	9	tasks	task	NOUN
ajis02-154	81	10	into	into	ADP
ajis02-154	81	11	satisfying	satisfy	VERB
ajis02-154	81	12	tasks	task	NOUN
ajis02-154	81	13	by	by	ADP
ajis02-154	81	14	empowering	empower	VERB
ajis02-154	81	15	workers	worker	NOUN
ajis02-154	81	16	to	to	PART
ajis02-154	81	17	be	be	AUX
ajis02-154	81	18	proactive	proactive	ADJ
ajis02-154	81	19	(	(	PUNCT
ajis02-154	81	20	maniccia	maniccia	NOUN
ajis02-154	81	21	1999	1999	NUM
ajis02-154	81	22	)	)	PUNCT
ajis02-154	81	23	.	.	PUNCT
ajis02-154	82	1	in	in	ADP
ajis02-154	82	2	this	this	DET
ajis02-154	82	3	environment	environment	NOUN
ajis02-154	82	4	,	,	PUNCT
ajis02-154	82	5	workers	worker	NOUN
ajis02-154	82	6	become	become	VERB
ajis02-154	82	7	an	an	DET
ajis02-154	82	8	asset	asset	NOUN
ajis02-154	82	9	rather	rather	ADV
ajis02-154	82	10	than	than	ADP
ajis02-154	82	11	a	a	DET
ajis02-154	82	12	cost	cost	NOUN
ajis02-154	82	13	(	(	PUNCT
ajis02-154	82	14	drucker	drucker	NOUN
ajis02-154	82	15	1999	1999	NUM
ajis02-154	82	16	;	;	PUNCT
ajis02-154	82	17	ulrich	ulrich	PROPN
ajis02-154	82	18	1998	1998	NUM
ajis02-154	82	19	)	)	PUNCT
ajis02-154	82	20	.	.	PUNCT
ajis02-154	83	1	knowledge	knowledge	NOUN
ajis02-154	83	2	management	management	NOUN
ajis02-154	83	3	is	be	AUX
ajis02-154	83	4	a	a	DET
ajis02-154	83	5	pre	pre	NOUN
ajis02-154	83	6	-	-	NOUN
ajis02-154	83	7	requisite	requisite	ADJ
ajis02-154	83	8	to	to	ADP
ajis02-154	83	9	any	any	DET
ajis02-154	83	10	activity	activity	NOUN
ajis02-154	83	11	involving	involve	VERB
ajis02-154	83	12	knowledge	knowledge	NOUN
ajis02-154	83	13	sharing	sharing	NOUN
ajis02-154	83	14	(	(	PUNCT
ajis02-154	83	15	rowley	rowley	NOUN
ajis02-154	83	16	&	&	CCONJ
ajis02-154	83	17	farrow	farrow	PROPN
ajis02-154	83	18	2000	2000	NUM
ajis02-154	83	19	)	)	PUNCT
ajis02-154	83	20	.	.	PUNCT
ajis02-154	84	1	it	it	PRON
ajis02-154	84	2	involves	involve	VERB
ajis02-154	84	3	not	not	PART
ajis02-154	84	4	only	only	ADV
ajis02-154	84	5	the	the	DET
ajis02-154	84	6	storage	storage	NOUN
ajis02-154	84	7	of	of	ADP
ajis02-154	84	8	information	information	NOUN
ajis02-154	84	9	,	,	PUNCT
ajis02-154	84	10	but	but	CCONJ
ajis02-154	84	11	also	also	ADV
ajis02-154	84	12	the	the	DET
ajis02-154	84	13	ability	ability	NOUN
ajis02-154	84	14	to	to	PART
ajis02-154	84	15	retrieve	retrieve	VERB
ajis02-154	84	16	it	it	PRON
ajis02-154	84	17	in	in	ADP
ajis02-154	84	18	a	a	DET
ajis02-154	84	19	useful	useful	ADJ
ajis02-154	84	20	form	form	NOUN
ajis02-154	84	21	(	(	PUNCT
ajis02-154	84	22	mccune	mccune	PROPN
ajis02-154	84	23	1999	1999	NUM
ajis02-154	84	24	)	)	PUNCT
ajis02-154	84	25	.	.	PUNCT
ajis02-154	85	1	but	but	CCONJ
ajis02-154	85	2	this	this	DET
ajis02-154	85	3	idea	idea	NOUN
ajis02-154	85	4	goes	go	VERB
ajis02-154	85	5	deeper	deeply	ADV
ajis02-154	85	6	incorporating	incorporate	VERB
ajis02-154	85	7	an	an	DET
ajis02-154	85	8	ability	ability	NOUN
ajis02-154	85	9	to	to	PART
ajis02-154	85	10	have	have	AUX
ajis02-154	85	11	the	the	DET
ajis02-154	85	12	best	good	ADJ
ajis02-154	85	13	flow	flow	NOUN
ajis02-154	85	14	of	of	ADP
ajis02-154	85	15	information	information	NOUN
ajis02-154	85	16	(	(	PUNCT
ajis02-154	85	17	parsons	parson	NOUN
ajis02-154	85	18	1996	1996	NUM
ajis02-154	85	19	;	;	PUNCT
ajis02-154	85	20	fahey	fahey	PROPN
ajis02-154	85	21	&	&	CCONJ
ajis02-154	85	22	prusak	prusak	PROPN
ajis02-154	85	23	1998	1998	NUM
ajis02-154	85	24	;	;	PUNCT
ajis02-154	85	25	gao	gao	PROPN
ajis02-154	85	26	,	,	PUNCT
ajis02-154	85	27	li	li	PROPN
ajis02-154	85	28	&	&	CCONJ
ajis02-154	85	29	nakamori	nakamori	PROPN
ajis02-154	85	30	2002	2002	NUM
ajis02-154	85	31	)	)	PUNCT
ajis02-154	85	32	.	.	PUNCT
ajis02-154	86	1	changing	change	VERB
ajis02-154	86	2	the	the	DET
ajis02-154	86	3	information	information	NOUN
ajis02-154	86	4	flows	flow	NOUN
ajis02-154	86	5	can	can	AUX
ajis02-154	86	6	solve	solve	VERB
ajis02-154	86	7	problems	problem	NOUN
ajis02-154	86	8	of	of	ADP
ajis02-154	86	9	organisational	organisational	ADJ
ajis02-154	86	10	change	change	NOUN
ajis02-154	86	11	by	by	ADP
ajis02-154	86	12	breaking	break	VERB
ajis02-154	86	13	down	down	ADP
ajis02-154	86	14	functional	functional	ADJ
ajis02-154	86	15	stores	store	NOUN
ajis02-154	86	16	of	of	ADP
ajis02-154	86	17	knowledge	knowledge	NOUN
ajis02-154	86	18	.	.	PUNCT
ajis02-154	87	1	in	in	ADP
ajis02-154	87	2	summary	summary	NOUN
ajis02-154	87	3	,	,	PUNCT
ajis02-154	87	4	the	the	DET
ajis02-154	87	5	new	new	ADJ
ajis02-154	87	6	case	case	NOUN
ajis02-154	87	7	management	management	NOUN
ajis02-154	87	8	is	be	AUX
ajis02-154	87	9	a	a	DET
ajis02-154	87	10	knowledge	knowledge	NOUN
ajis02-154	87	11	-	-	PUNCT
ajis02-154	87	12	based	base	VERB
ajis02-154	87	13	form	form	NOUN
ajis02-154	87	14	of	of	ADP
ajis02-154	87	15	process	process	NOUN
ajis02-154	87	16	management	management	NOUN
ajis02-154	87	17	enabled	enable	VERB
ajis02-154	87	18	by	by	ADP
ajis02-154	87	19	ist	ist	NOUN
ajis02-154	87	20	.	.	PUNCT
ajis02-154	88	1	nevertheless	nevertheless	ADV
ajis02-154	88	2	,	,	PUNCT
ajis02-154	88	3	the	the	DET
ajis02-154	88	4	primary	primary	ADJ
ajis02-154	88	5	focus	focus	NOUN
ajis02-154	88	6	in	in	ADP
ajis02-154	88	7	case	case	NOUN
ajis02-154	88	8	management	management	NOUN
ajis02-154	88	9	is	be	AUX
ajis02-154	88	10	not	not	PART
ajis02-154	88	11	on	on	ADP
ajis02-154	88	12	ist	ist	NOUN
ajis02-154	88	13	nor	nor	CCONJ
ajis02-154	88	14	on	on	ADP
ajis02-154	88	15	processes	process	NOUN
ajis02-154	88	16	,	,	PUNCT
ajis02-154	88	17	but	but	CCONJ
ajis02-154	88	18	rather	rather	ADV
ajis02-154	88	19	on	on	ADP
ajis02-154	88	20	the	the	DET
ajis02-154	88	21	relationship	relationship	NOUN
ajis02-154	88	22	between	between	ADP
ajis02-154	88	23	the	the	DET
ajis02-154	88	24	worker	worker	NOUN
ajis02-154	88	25	and	and	CCONJ
ajis02-154	88	26	the	the	DET
ajis02-154	88	27	client	client	NOUN
ajis02-154	88	28	(	(	PUNCT
ajis02-154	88	29	beistek	beistek	NOUN
ajis02-154	88	30	1957	1957	NUM
ajis02-154	88	31	;	;	PUNCT
ajis02-154	88	32	gill	gill	NOUN
ajis02-154	88	33	2000	2000	NUM
ajis02-154	88	34	)	)	PUNCT
ajis02-154	88	35	.	.	PUNCT
ajis02-154	89	1	many	many	ADJ
ajis02-154	89	2	of	of	ADP
ajis02-154	89	3	the	the	DET
ajis02-154	89	4	critics	critic	NOUN
ajis02-154	89	5	of	of	ADP
ajis02-154	89	6	bpr	bpr	PROPN
ajis02-154	89	7	attributed	attribute	VERB
ajis02-154	89	8	its	its	PRON
ajis02-154	89	9	mass	mass	ADJ
ajis02-154	89	10	failure	failure	NOUN
ajis02-154	89	11	to	to	ADP
ajis02-154	89	12	implementations	implementation	NOUN
ajis02-154	89	13	being	be	AUX
ajis02-154	89	14	technology	technology	NOUN
ajis02-154	89	15	-	-	PUNCT
ajis02-154	89	16	focused	focus	VERB
ajis02-154	89	17	rather	rather	ADV
ajis02-154	89	18	than	than	ADP
ajis02-154	89	19	human	human	ADV
ajis02-154	89	20	-	-	PUNCT
ajis02-154	89	21	focused	focused	ADJ
ajis02-154	89	22	.	.	PUNCT
ajis02-154	90	1	case	case	NOUN
ajis02-154	90	2	management	management	NOUN
ajis02-154	90	3	is	be	AUX
ajis02-154	90	4	an	an	DET
ajis02-154	90	5	approach	approach	NOUN
ajis02-154	90	6	that	that	PRON
ajis02-154	90	7	faces	face	VERB
ajis02-154	90	8	this	this	DET
ajis02-154	90	9	criticism	criticism	NOUN
ajis02-154	90	10	head	head	VERB
ajis02-154	90	11	on	on	ADP
ajis02-154	90	12	.	.	PUNCT
ajis02-154	91	1	in	in	ADP
ajis02-154	91	2	contrast	contrast	NOUN
ajis02-154	91	3	to	to	ADP
ajis02-154	91	4	bpr	bpr	PROPN
ajis02-154	91	5	,	,	PUNCT
ajis02-154	91	6	km	km	PROPN
ajis02-154	91	7	emphasises	emphasise	VERB
ajis02-154	91	8	the	the	DET
ajis02-154	91	9	freeing	freeing	NOUN
ajis02-154	91	10	up	up	ADP
ajis02-154	91	11	of	of	ADP
ajis02-154	91	12	employees	employee	NOUN
ajis02-154	91	13	and	and	CCONJ
ajis02-154	91	14	creation	creation	NOUN
ajis02-154	91	15	of	of	ADP
ajis02-154	91	16	an	an	DET
ajis02-154	91	17	environment	environment	NOUN
ajis02-154	91	18	for	for	ADP
ajis02-154	91	19	learning	learning	NOUN
ajis02-154	91	20	.	.	PUNCT
ajis02-154	92	1	case	case	NOUN
ajis02-154	92	2	management	management	NOUN
ajis02-154	92	3	embraces	embrace	VERB
ajis02-154	92	4	both	both	DET
ajis02-154	92	5	these	these	DET
ajis02-154	92	6	views	view	NOUN
ajis02-154	92	7	and	and	CCONJ
ajis02-154	92	8	thus	thus	ADV
ajis02-154	92	9	may	may	AUX
ajis02-154	92	10	offer	offer	VERB
ajis02-154	92	11	a	a	DET
ajis02-154	92	12	new	new	ADJ
ajis02-154	92	13	methodology	methodology	NOUN
ajis02-154	92	14	for	for	ADP
ajis02-154	92	15	the	the	DET
ajis02-154	92	16	knowledge	knowledge	NOUN
ajis02-154	92	17	age	age	NOUN
ajis02-154	92	18	.	.	PUNCT
ajis02-154	93	1	research	research	NOUN
ajis02-154	93	2	design	design	NOUN
ajis02-154	93	3	this	this	DET
ajis02-154	93	4	research	research	NOUN
ajis02-154	93	5	was	be	AUX
ajis02-154	93	6	bounded	bound	VERB
ajis02-154	93	7	by	by	ADP
ajis02-154	93	8	a	a	DET
ajis02-154	93	9	three	three	NUM
ajis02-154	93	10	-	-	PUNCT
ajis02-154	93	11	month	month	NOUN
ajis02-154	93	12	period	period	NOUN
ajis02-154	93	13	yet	yet	ADV
ajis02-154	93	14	sought	seek	VERB
ajis02-154	93	15	to	to	PART
ajis02-154	93	16	gain	gain	VERB
ajis02-154	93	17	a	a	DET
ajis02-154	93	18	holistic	holistic	ADJ
ajis02-154	93	19	insight	insight	NOUN
ajis02-154	93	20	that	that	PRON
ajis02-154	93	21	would	would	AUX
ajis02-154	93	22	end	end	VERB
ajis02-154	93	23	in	in	ADP
ajis02-154	93	24	a	a	DET
ajis02-154	93	25	rich	rich	ADJ
ajis02-154	93	26	description	description	NOUN
ajis02-154	93	27	to	to	PART
ajis02-154	93	28	portray	portray	VERB
ajis02-154	93	29	the	the	DET
ajis02-154	93	30	reality	reality	NOUN
ajis02-154	93	31	of	of	ADP
ajis02-154	93	32	the	the	DET
ajis02-154	93	33	organisation	organisation	NOUN
ajis02-154	93	34	.	.	PUNCT
ajis02-154	94	1	the	the	DET
ajis02-154	94	2	chosen	choose	VERB
ajis02-154	94	3	method	method	NOUN
ajis02-154	94	4	was	be	AUX
ajis02-154	94	5	interpretive	interpretive	ADJ
ajis02-154	94	6	case	case	NOUN
ajis02-154	94	7	research	research	NOUN
ajis02-154	94	8	which	which	PRON
ajis02-154	94	9	allows	allow	VERB
ajis02-154	94	10	for	for	ADP
ajis02-154	94	11	the	the	DET
ajis02-154	94	12	study	study	NOUN
ajis02-154	94	13	of	of	ADP
ajis02-154	94	14	contemporary	contemporary	ADJ
ajis02-154	94	15	events	event	NOUN
ajis02-154	94	16	of	of	ADP
ajis02-154	94	17	a	a	DET
ajis02-154	94	18	single	single	ADJ
ajis02-154	94	19	social	social	ADJ
ajis02-154	94	20	unit	unit	NOUN
ajis02-154	94	21	in	in	ADP
ajis02-154	94	22	a	a	DET
ajis02-154	94	23	natural	natural	ADJ
ajis02-154	94	24	setting	setting	NOUN
ajis02-154	94	25	within	within	ADP
ajis02-154	94	26	a	a	DET
ajis02-154	94	27	bounded	bounded	ADJ
ajis02-154	94	28	time	time	NOUN
ajis02-154	94	29	and	and	CCONJ
ajis02-154	94	30	duration	duration	NOUN
ajis02-154	94	31	whilst	whilst	SCONJ
ajis02-154	94	32	allowing	allow	VERB
ajis02-154	94	33	for	for	ADP
ajis02-154	94	34	an	an	DET
ajis02-154	94	35	intensive	intensive	ADJ
ajis02-154	94	36	,	,	PUNCT
ajis02-154	94	37	holistic	holistic	ADJ
ajis02-154	94	38	description	description	NOUN
ajis02-154	94	39	(	(	PUNCT
ajis02-154	94	40	yin	yin	PROPN
ajis02-154	94	41	1979	1979	NUM
ajis02-154	94	42	;	;	PUNCT
ajis02-154	94	43	merriam	merriam	PROPN
ajis02-154	94	44	1988	1988	NUM
ajis02-154	94	45	)	)	PUNCT
ajis02-154	94	46	.	.	PUNCT
ajis02-154	95	1	the	the	DET
ajis02-154	95	2	principal	principal	ADJ
ajis02-154	95	3	researcher	researcher	NOUN
ajis02-154	95	4	was	be	AUX
ajis02-154	95	5	the	the	DET
ajis02-154	95	6	primary	primary	ADJ
ajis02-154	95	7	instrument	instrument	NOUN
ajis02-154	95	8	for	for	ADP
ajis02-154	95	9	data	data	NOUN
ajis02-154	95	10	collection	collection	NOUN
ajis02-154	95	11	and	and	CCONJ
ajis02-154	95	12	analysis	analysis	NOUN
ajis02-154	95	13	.	.	PUNCT
ajis02-154	96	1	data	datum	NOUN
ajis02-154	96	2	were	be	AUX
ajis02-154	96	3	mediated	mediate	VERB
ajis02-154	96	4	through	through	ADP
ajis02-154	96	5	the	the	DET
ajis02-154	96	6	researcher	researcher	NOUN
ajis02-154	96	7	,	,	PUNCT
ajis02-154	96	8	who	who	PRON
ajis02-154	96	9	clarified	clarify	VERB
ajis02-154	96	10	and	and	CCONJ
ajis02-154	96	11	summarised	summarise	VERB
ajis02-154	96	12	data	datum	NOUN
ajis02-154	96	13	as	as	SCONJ
ajis02-154	96	14	the	the	DET
ajis02-154	96	15	study	study	NOUN
ajis02-154	96	16	continued	continue	VERB
ajis02-154	96	17	.	.	PUNCT
ajis02-154	97	1	this	this	PRON
ajis02-154	97	2	was	be	AUX
ajis02-154	97	3	enhanced	enhance	VERB
ajis02-154	97	4	by	by	ADP
ajis02-154	97	5	the	the	DET
ajis02-154	97	6	researcher	researcher	NOUN
ajis02-154	97	7	reflecting	reflect	VERB
ajis02-154	97	8	on	on	ADP
ajis02-154	97	9	her	her	PRON
ajis02-154	97	10	own	own	ADJ
ajis02-154	97	11	work	work	NOUN
ajis02-154	97	12	experience	experience	NOUN
ajis02-154	97	13	and	and	CCONJ
ajis02-154	97	14	using	use	VERB
ajis02-154	97	15	it	it	PRON
ajis02-154	97	16	to	to	PART
ajis02-154	97	17	negotiate	negotiate	VERB
ajis02-154	97	18	a	a	DET
ajis02-154	97	19	shared	share	VERB
ajis02-154	97	20	reality	reality	NOUN
ajis02-154	97	21	with	with	ADP
ajis02-154	97	22	participants	participant	NOUN
ajis02-154	97	23	.	.	PUNCT
ajis02-154	98	1	this	this	PRON
ajis02-154	98	2	also	also	ADV
ajis02-154	98	3	aided	aid	VERB
ajis02-154	98	4	in	in	ADP
ajis02-154	98	5	collection	collection	NOUN
ajis02-154	98	6	of	of	ADP
ajis02-154	98	7	sensitive	sensitive	ADJ
ajis02-154	98	8	data	datum	NOUN
ajis02-154	98	9	due	due	ADP
ajis02-154	98	10	to	to	ADP
ajis02-154	98	11	the	the	DET
ajis02-154	98	12	trust	trust	NOUN
ajis02-154	98	13	-	-	PUNCT
ajis02-154	98	14	building	building	NOUN
ajis02-154	98	15	associated	associate	VERB
ajis02-154	98	16	with	with	ADP
ajis02-154	98	17	this	this	DET
ajis02-154	98	18	activity	activity	NOUN
ajis02-154	98	19	.	.	PUNCT
ajis02-154	99	1	data	datum	NOUN
ajis02-154	99	2	collection	collection	NOUN
ajis02-154	99	3	and	and	CCONJ
ajis02-154	99	4	analysis	analysis	NOUN
ajis02-154	99	5	acc	acc	PROPN
ajis02-154	99	6	is	be	AUX
ajis02-154	99	7	one	one	NUM
ajis02-154	99	8	of	of	ADP
ajis02-154	99	9	several	several	ADJ
ajis02-154	99	10	new	new	ADJ
ajis02-154	99	11	zealand	zealand	PROPN
ajis02-154	99	12	government	government	NOUN
ajis02-154	99	13	agencies	agency	NOUN
ajis02-154	99	14	that	that	PRON
ajis02-154	99	15	have	have	AUX
ajis02-154	99	16	adopted	adopt	VERB
ajis02-154	99	17	case	case	NOUN
ajis02-154	99	18	management	management	NOUN
ajis02-154	99	19	.	.	PUNCT
ajis02-154	100	1	it	it	PRON
ajis02-154	100	2	was	be	AUX
ajis02-154	100	3	selected	select	VERB
ajis02-154	100	4	for	for	ADP
ajis02-154	100	5	this	this	DET
ajis02-154	100	6	study	study	NOUN
ajis02-154	100	7	because	because	SCONJ
ajis02-154	100	8	it	it	PRON
ajis02-154	100	9	had	have	AUX
ajis02-154	100	10	experienced	experience	VERB
ajis02-154	100	11	success	success	NOUN
ajis02-154	100	12	with	with	ADP
ajis02-154	100	13	case	case	NOUN
ajis02-154	100	14	management	management	NOUN
ajis02-154	100	15	through	through	ADP
ajis02-154	100	16	investment	investment	NOUN
ajis02-154	100	17	in	in	ADP
ajis02-154	100	18	ist	ist	PROPN
ajis02-154	100	19	.	.	PUNCT
ajis02-154	101	1	acc	acc	PROPN
ajis02-154	101	2	is	be	AUX
ajis02-154	101	3	a	a	DET
ajis02-154	101	4	government	government	NOUN
ajis02-154	101	5	-	-	PUNCT
ajis02-154	101	6	administered	administer	VERB
ajis02-154	101	7	organisation	organisation	NOUN
ajis02-154	101	8	,	,	PUNCT
ajis02-154	101	9	established	establish	VERB
ajis02-154	101	10	in	in	ADP
ajis02-154	101	11	1974	1974	NUM
ajis02-154	101	12	to	to	PART
ajis02-154	101	13	provide	provide	VERB
ajis02-154	101	14	a	a	DET
ajis02-154	101	15	comprehensive	comprehensive	ADJ
ajis02-154	101	16	range	range	NOUN
ajis02-154	101	17	of	of	ADP
ajis02-154	101	18	benefits	benefit	NOUN
ajis02-154	101	19	for	for	ADP
ajis02-154	101	20	accident	accident	NOUN
ajis02-154	101	21	injuries	injury	NOUN
ajis02-154	101	22	.	.	PUNCT
ajis02-154	102	1	compensation	compensation	NOUN
ajis02-154	102	2	is	be	AUX
ajis02-154	102	3	payable	payable	ADJ
ajis02-154	102	4	regardless	regardless	ADV
ajis02-154	102	5	of	of	ADP
ajis02-154	102	6	fault	fault	NOUN
ajis02-154	102	7	,	,	PUNCT
ajis02-154	102	8	making	make	VERB
ajis02-154	102	9	it	it	PRON
ajis02-154	102	10	a	a	DET
ajis02-154	102	11	form	form	NOUN
ajis02-154	102	12	of	of	ADP
ajis02-154	102	13	compulsory	compulsory	ADJ
ajis02-154	102	14	social	social	ADJ
ajis02-154	102	15	insurance	insurance	NOUN
ajis02-154	102	16	.	.	PUNCT
ajis02-154	103	1	changes	change	NOUN
ajis02-154	103	2	to	to	ADP
ajis02-154	103	3	government	government	NOUN
ajis02-154	103	4	policy	policy	NOUN
ajis02-154	103	5	in	in	ADP
ajis02-154	103	6	the	the	DET
ajis02-154	103	7	mid-90	mid-90	PROPN
ajis02-154	103	8	’s	’s	PART
ajis02-154	103	9	placed	place	VERB
ajis02-154	103	10	acc	acc	PROPN
ajis02-154	103	11	in	in	ADP
ajis02-154	103	12	an	an	DET
ajis02-154	103	13	environment	environment	NOUN
ajis02-154	103	14	where	where	SCONJ
ajis02-154	103	15	they	they	PRON
ajis02-154	103	16	had	have	VERB
ajis02-154	103	17	to	to	PART
ajis02-154	103	18	compete	compete	VERB
ajis02-154	103	19	commercially	commercially	ADV
ajis02-154	103	20	.	.	PUNCT
ajis02-154	104	1	survival	survival	PROPN
ajis02-154	104	2	required	require	VERB
ajis02-154	104	3	ist	ist	NOUN
ajis02-154	104	4	be	be	AUX
ajis02-154	104	5	brought	bring	VERB
ajis02-154	104	6	up	up	ADP
ajis02-154	104	7	to	to	ADP
ajis02-154	104	8	the	the	DET
ajis02-154	104	9	industry	industry	NOUN
ajis02-154	104	10	standard	standard	NOUN
ajis02-154	104	11	with	with	ADP
ajis02-154	104	12	specialised	specialised	PROPN
ajis02-154	104	13	ajis	ajis	NOUN
ajis02-154	104	14	vol	vol	NOUN
ajis02-154	104	15	.	.	PUNCT
ajis02-154	105	1	10	10	NUM
ajis02-154	105	2	no	no	NOUN
ajis02-154	105	3	.	.	NOUN
ajis02-154	105	4	2	2	NUM
ajis02-154	105	5	may	may	PROPN
ajis02-154	105	6	2003	2003	NUM
ajis02-154	105	7	73	73	NUM
ajis02-154	105	8	software	software	NOUN
ajis02-154	105	9	,	,	PUNCT
ajis02-154	105	10	call	call	NOUN
ajis02-154	105	11	centres	centre	NOUN
ajis02-154	105	12	,	,	PUNCT
ajis02-154	105	13	intranets	intranet	NOUN
ajis02-154	105	14	,	,	PUNCT
ajis02-154	105	15	and	and	CCONJ
ajis02-154	105	16	extranets	extranet	NOUN
ajis02-154	105	17	.	.	PUNCT
ajis02-154	106	1	around	around	ADP
ajis02-154	106	2	the	the	DET
ajis02-154	106	3	same	same	ADJ
ajis02-154	106	4	time	time	NOUN
ajis02-154	106	5	there	there	PRON
ajis02-154	106	6	was	be	VERB
ajis02-154	106	7	an	an	DET
ajis02-154	106	8	internal	internal	ADJ
ajis02-154	106	9	shift	shift	NOUN
ajis02-154	106	10	in	in	ADP
ajis02-154	106	11	focus	focus	NOUN
ajis02-154	106	12	from	from	ADP
ajis02-154	106	13	claims	claim	NOUN
ajis02-154	106	14	processing	processing	NOUN
ajis02-154	106	15	to	to	ADP
ajis02-154	106	16	aiding	aid	VERB
ajis02-154	106	17	recovery	recovery	NOUN
ajis02-154	106	18	.	.	PUNCT
ajis02-154	107	1	acc	acc	PROPN
ajis02-154	107	2	adopted	adopt	VERB
ajis02-154	107	3	the	the	DET
ajis02-154	107	4	practice	practice	NOUN
ajis02-154	107	5	of	of	ADP
ajis02-154	107	6	it	it	PRON
ajis02-154	107	7	-	-	PUNCT
ajis02-154	107	8	enabled	enable	VERB
ajis02-154	107	9	case	case	NOUN
ajis02-154	107	10	management	management	NOUN
ajis02-154	107	11	and	and	CCONJ
ajis02-154	107	12	by	by	ADP
ajis02-154	107	13	2000	2000	NUM
ajis02-154	107	14	had	have	AUX
ajis02-154	107	15	achieved	achieve	VERB
ajis02-154	107	16	business	business	NOUN
ajis02-154	107	17	success	success	NOUN
ajis02-154	107	18	participants	participant	NOUN
ajis02-154	107	19	for	for	ADP
ajis02-154	107	20	the	the	DET
ajis02-154	107	21	study	study	NOUN
ajis02-154	107	22	were	be	AUX
ajis02-154	107	23	selected	select	VERB
ajis02-154	107	24	from	from	ADP
ajis02-154	107	25	different	different	ADJ
ajis02-154	107	26	levels	level	NOUN
ajis02-154	107	27	within	within	ADP
ajis02-154	107	28	acc	acc	PROPN
ajis02-154	107	29	to	to	PART
ajis02-154	107	30	gain	gain	VERB
ajis02-154	107	31	a	a	DET
ajis02-154	107	32	holistic	holistic	ADJ
ajis02-154	107	33	view	view	NOUN
ajis02-154	107	34	.	.	PUNCT
ajis02-154	108	1	these	these	PRON
ajis02-154	108	2	included	include	VERB
ajis02-154	108	3	the	the	DET
ajis02-154	108	4	ceo	ceo	NOUN
ajis02-154	108	5	,	,	PUNCT
ajis02-154	108	6	three	three	NUM
ajis02-154	108	7	ist	ist	NOUN
ajis02-154	108	8	/	/	SYM
ajis02-154	108	9	business	business	NOUN
ajis02-154	108	10	development	development	NOUN
ajis02-154	108	11	managers	manager	NOUN
ajis02-154	108	12	,	,	PUNCT
ajis02-154	108	13	and	and	CCONJ
ajis02-154	108	14	four	four	NUM
ajis02-154	108	15	case	case	NOUN
ajis02-154	108	16	managers	manager	NOUN
ajis02-154	108	17	.	.	PUNCT
ajis02-154	109	1	clients	client	NOUN
ajis02-154	109	2	were	be	AUX
ajis02-154	109	3	not	not	PART
ajis02-154	109	4	included	include	VERB
ajis02-154	109	5	due	due	ADP
ajis02-154	109	6	to	to	ADP
ajis02-154	109	7	privacy	privacy	NOUN
ajis02-154	109	8	concerns	concern	NOUN
ajis02-154	109	9	.	.	PUNCT
ajis02-154	110	1	mangers	manger	NOUN
ajis02-154	110	2	in	in	ADP
ajis02-154	110	3	acc	acc	PROPN
ajis02-154	110	4	undertook	undertake	VERB
ajis02-154	110	5	the	the	DET
ajis02-154	110	6	selection	selection	NOUN
ajis02-154	110	7	of	of	ADP
ajis02-154	110	8	case	case	NOUN
ajis02-154	110	9	managers	manager	NOUN
ajis02-154	110	10	because	because	SCONJ
ajis02-154	110	11	of	of	ADP
ajis02-154	110	12	the	the	DET
ajis02-154	110	13	highly	highly	ADV
ajis02-154	110	14	sensitive	sensitive	ADJ
ajis02-154	110	15	nature	nature	NOUN
ajis02-154	110	16	of	of	ADP
ajis02-154	110	17	the	the	DET
ajis02-154	110	18	work	work	NOUN
ajis02-154	110	19	.	.	PUNCT
ajis02-154	111	1	a	a	DET
ajis02-154	111	2	major	major	ADJ
ajis02-154	111	3	criterion	criterion	NOUN
ajis02-154	111	4	in	in	ADP
ajis02-154	111	5	selecting	selecting	NOUN
ajis02-154	111	6	case	case	NOUN
ajis02-154	111	7	managers	manager	NOUN
ajis02-154	111	8	was	be	AUX
ajis02-154	111	9	that	that	SCONJ
ajis02-154	111	10	they	they	PRON
ajis02-154	111	11	be	be	VERB
ajis02-154	111	12	competent	competent	ADJ
ajis02-154	111	13	with	with	SCONJ
ajis02-154	111	14	the	the	DET
ajis02-154	111	15	computer	computer	NOUN
ajis02-154	111	16	system	system	NOUN
ajis02-154	111	17	used	use	VERB
ajis02-154	111	18	.	.	PUNCT
ajis02-154	112	1	two	two	NUM
ajis02-154	112	2	of	of	ADP
ajis02-154	112	3	the	the	DET
ajis02-154	112	4	four	four	NUM
ajis02-154	112	5	case	case	NOUN
ajis02-154	112	6	managers	manager	NOUN
ajis02-154	112	7	were	be	AUX
ajis02-154	112	8	power	power	NOUN
ajis02-154	112	9	uses	use	NOUN
ajis02-154	112	10	of	of	ADP
ajis02-154	112	11	ist	ist	NOUN
ajis02-154	112	12	,	,	PUNCT
ajis02-154	112	13	while	while	SCONJ
ajis02-154	112	14	the	the	DET
ajis02-154	112	15	other	other	ADJ
ajis02-154	112	16	two	two	NUM
ajis02-154	112	17	were	be	AUX
ajis02-154	112	18	confident	confident	ADJ
ajis02-154	112	19	users	user	NOUN
ajis02-154	112	20	.	.	PUNCT
ajis02-154	113	1	all	all	PRON
ajis02-154	113	2	had	have	VERB
ajis02-154	113	3	long	long	ADJ
ajis02-154	113	4	-	-	PUNCT
ajis02-154	113	5	term	term	NOUN
ajis02-154	113	6	experience	experience	NOUN
ajis02-154	113	7	as	as	ADP
ajis02-154	113	8	case	case	NOUN
ajis02-154	113	9	managers	manager	NOUN
ajis02-154	113	10	within	within	ADP
ajis02-154	113	11	this	this	PRON
ajis02-154	113	12	or	or	CCONJ
ajis02-154	113	13	another	another	DET
ajis02-154	113	14	organisation	organisation	NOUN
ajis02-154	113	15	.	.	PUNCT
ajis02-154	114	1	participants	participant	NOUN
ajis02-154	114	2	include	include	VERB
ajis02-154	114	3	both	both	DET
ajis02-154	114	4	males	male	NOUN
ajis02-154	114	5	and	and	CCONJ
ajis02-154	114	6	females	female	NOUN
ajis02-154	114	7	and	and	CCONJ
ajis02-154	114	8	a	a	DET
ajis02-154	114	9	variety	variety	NOUN
ajis02-154	114	10	of	of	ADP
ajis02-154	114	11	cultural	cultural	ADJ
ajis02-154	114	12	groups	group	NOUN
ajis02-154	114	13	.	.	PUNCT
ajis02-154	115	1	information	information	NOUN
ajis02-154	115	2	was	be	AUX
ajis02-154	115	3	gathered	gather	VERB
ajis02-154	115	4	from	from	ADP
ajis02-154	115	5	interviews	interview	NOUN
ajis02-154	115	6	held	hold	VERB
ajis02-154	115	7	in	in	ADP
ajis02-154	115	8	a	a	DET
ajis02-154	115	9	meeting	meeting	NOUN
ajis02-154	115	10	room	room	NOUN
ajis02-154	115	11	and	and	CCONJ
ajis02-154	115	12	from	from	ADP
ajis02-154	115	13	limited	limited	ADJ
ajis02-154	115	14	observations	observation	NOUN
ajis02-154	115	15	of	of	ADP
ajis02-154	115	16	computer	computer	NOUN
ajis02-154	115	17	screens	screen	NOUN
ajis02-154	115	18	and	and	CCONJ
ajis02-154	115	19	workstations	workstation	NOUN
ajis02-154	115	20	.	.	PUNCT
ajis02-154	116	1	the	the	DET
ajis02-154	116	2	hour	hour	NOUN
ajis02-154	116	3	-	-	PUNCT
ajis02-154	116	4	long	long	ADJ
ajis02-154	116	5	interviews	interview	NOUN
ajis02-154	116	6	were	be	AUX
ajis02-154	116	7	semi	semi	ADJ
ajis02-154	116	8	-	-	ADJ
ajis02-154	116	9	structured	structured	ADJ
ajis02-154	116	10	with	with	ADP
ajis02-154	116	11	open	open	ADV
ajis02-154	116	12	-	-	PUNCT
ajis02-154	116	13	ended	end	VERB
ajis02-154	116	14	questions	question	NOUN
ajis02-154	116	15	designed	design	VERB
ajis02-154	116	16	to	to	PART
ajis02-154	116	17	encourage	encourage	VERB
ajis02-154	116	18	disclosure	disclosure	NOUN
ajis02-154	116	19	.	.	PUNCT
ajis02-154	117	1	a	a	DET
ajis02-154	117	2	grand	grand	ADJ
ajis02-154	117	3	tour	tour	NOUN
ajis02-154	117	4	question	question	NOUN
ajis02-154	117	5	was	be	AUX
ajis02-154	117	6	used	use	VERB
ajis02-154	117	7	,	,	PUNCT
ajis02-154	117	8	with	with	ADP
ajis02-154	117	9	a	a	DET
ajis02-154	117	10	series	series	NOUN
ajis02-154	117	11	of	of	ADP
ajis02-154	117	12	subquestions	subquestion	NOUN
ajis02-154	117	13	designed	design	VERB
ajis02-154	117	14	to	to	PART
ajis02-154	117	15	prompt	prompt	VERB
ajis02-154	117	16	participants	participant	NOUN
ajis02-154	117	17	if	if	SCONJ
ajis02-154	117	18	issues	issue	NOUN
ajis02-154	117	19	of	of	ADP
ajis02-154	117	20	interest	interest	NOUN
ajis02-154	117	21	did	do	AUX
ajis02-154	117	22	not	not	PART
ajis02-154	117	23	naturally	naturally	ADV
ajis02-154	117	24	arise	arise	VERB
ajis02-154	117	25	.	.	PUNCT
ajis02-154	118	1	questions	question	NOUN
ajis02-154	118	2	were	be	AUX
ajis02-154	118	3	developed	develop	VERB
ajis02-154	118	4	using	use	VERB
ajis02-154	118	5	a	a	DET
ajis02-154	118	6	combination	combination	NOUN
ajis02-154	118	7	of	of	ADP
ajis02-154	118	8	merriam	merriam	PROPN
ajis02-154	118	9	(	(	PUNCT
ajis02-154	118	10	1988	1988	NUM
ajis02-154	118	11	)	)	PUNCT
ajis02-154	118	12	and	and	CCONJ
ajis02-154	118	13	spradley	spradley	NOUN
ajis02-154	118	14	's	's	PART
ajis02-154	118	15	(	(	PUNCT
ajis02-154	118	16	1979	1979	NUM
ajis02-154	118	17	)	)	PUNCT
ajis02-154	118	18	categories	category	NOUN
ajis02-154	118	19	.	.	PUNCT
ajis02-154	119	1	data	datum	NOUN
ajis02-154	119	2	analysis	analysis	NOUN
ajis02-154	119	3	occurred	occur	VERB
ajis02-154	119	4	simultaneously	simultaneously	ADV
ajis02-154	119	5	with	with	ADP
ajis02-154	119	6	data	datum	NOUN
ajis02-154	119	7	collections	collection	NOUN
ajis02-154	119	8	,	,	PUNCT
ajis02-154	119	9	starting	start	VERB
ajis02-154	119	10	at	at	ADP
ajis02-154	119	11	first	first	ADJ
ajis02-154	119	12	contact	contact	NOUN
ajis02-154	119	13	and	and	CCONJ
ajis02-154	119	14	ending	end	VERB
ajis02-154	119	15	on	on	ADP
ajis02-154	119	16	completion	completion	NOUN
ajis02-154	119	17	of	of	ADP
ajis02-154	119	18	writing	writing	NOUN
ajis02-154	119	19	of	of	ADP
ajis02-154	119	20	the	the	DET
ajis02-154	119	21	rich	rich	ADJ
ajis02-154	119	22	description	description	NOUN
ajis02-154	119	23	.	.	PUNCT
ajis02-154	120	1	data	datum	NOUN
ajis02-154	120	2	analysis	analysis	NOUN
ajis02-154	120	3	involved	involve	VERB
ajis02-154	120	4	looking	look	VERB
ajis02-154	120	5	for	for	ADP
ajis02-154	120	6	patterns	pattern	NOUN
ajis02-154	120	7	,	,	PUNCT
ajis02-154	120	8	which	which	PRON
ajis02-154	120	9	were	be	AUX
ajis02-154	120	10	not	not	PART
ajis02-154	120	11	known	know	VERB
ajis02-154	120	12	in	in	ADP
ajis02-154	120	13	advance	advance	NOUN
ajis02-154	120	14	but	but	CCONJ
ajis02-154	120	15	were	be	AUX
ajis02-154	120	16	left	leave	VERB
ajis02-154	120	17	to	to	PART
ajis02-154	120	18	emerge	emerge	VERB
ajis02-154	120	19	from	from	ADP
ajis02-154	120	20	the	the	DET
ajis02-154	120	21	analysis	analysis	NOUN
ajis02-154	120	22	.	.	PUNCT
ajis02-154	121	1	significant	significant	ADJ
ajis02-154	121	2	meaning	meaning	NOUN
ajis02-154	121	3	was	be	AUX
ajis02-154	121	4	gained	gain	VERB
ajis02-154	121	5	from	from	ADP
ajis02-154	121	6	single	single	ADJ
ajis02-154	121	7	instances	instance	NOUN
ajis02-154	121	8	as	as	ADV
ajis02-154	121	9	well	well	ADV
ajis02-154	121	10	as	as	ADP
ajis02-154	121	11	from	from	ADP
ajis02-154	121	12	repeated	repeat	VERB
ajis02-154	121	13	comments	comment	NOUN
ajis02-154	121	14	(	(	PUNCT
ajis02-154	121	15	stake	stake	NOUN
ajis02-154	121	16	1995	1995	NUM
ajis02-154	121	17	)	)	PUNCT
ajis02-154	121	18	.	.	PUNCT
ajis02-154	122	1	the	the	DET
ajis02-154	122	2	researcher	researcher	NOUN
ajis02-154	122	3	continually	continually	ADV
ajis02-154	122	4	checked	check	VERB
ajis02-154	122	5	with	with	ADP
ajis02-154	122	6	participants	participant	NOUN
ajis02-154	122	7	to	to	PART
ajis02-154	122	8	verify	verify	VERB
ajis02-154	122	9	these	these	DET
ajis02-154	122	10	patterns	pattern	NOUN
ajis02-154	122	11	.	.	PUNCT
ajis02-154	123	1	this	this	DET
ajis02-154	123	2	approach	approach	NOUN
ajis02-154	123	3	to	to	ADP
ajis02-154	123	4	analysis	analysis	NOUN
ajis02-154	123	5	is	be	AUX
ajis02-154	123	6	taken	take	VERB
ajis02-154	123	7	from	from	ADP
ajis02-154	123	8	de	de	X
ajis02-154	123	9	laine	laine	X
ajis02-154	123	10	(	(	PUNCT
ajis02-154	123	11	1997	1997	NUM
ajis02-154	123	12	)	)	PUNCT
ajis02-154	123	13	,	,	PUNCT
ajis02-154	123	14	and	and	CCONJ
ajis02-154	123	15	involved	involve	VERB
ajis02-154	123	16	the	the	DET
ajis02-154	123	17	selection	selection	NOUN
ajis02-154	123	18	and	and	CCONJ
ajis02-154	123	19	definition	definition	NOUN
ajis02-154	123	20	of	of	ADP
ajis02-154	123	21	the	the	DET
ajis02-154	123	22	phenomena	phenomenon	NOUN
ajis02-154	123	23	,	,	PUNCT
ajis02-154	123	24	and	and	CCONJ
ajis02-154	123	25	the	the	DET
ajis02-154	123	26	incorporation	incorporation	NOUN
ajis02-154	123	27	of	of	ADP
ajis02-154	123	28	individual	individual	ADJ
ajis02-154	123	29	findings	finding	NOUN
ajis02-154	123	30	into	into	ADP
ajis02-154	123	31	a	a	DET
ajis02-154	123	32	rich	rich	ADJ
ajis02-154	123	33	description	description	NOUN
ajis02-154	123	34	.	.	PUNCT
ajis02-154	124	1	interviews	interview	NOUN
ajis02-154	124	2	were	be	AUX
ajis02-154	124	3	coded	code	VERB
ajis02-154	124	4	with	with	ADP
ajis02-154	124	5	single	single	ADJ
ajis02-154	124	6	words	word	NOUN
ajis02-154	124	7	or	or	CCONJ
ajis02-154	124	8	phrases	phrase	NOUN
ajis02-154	124	9	that	that	PRON
ajis02-154	124	10	tied	tie	VERB
ajis02-154	124	11	related	relate	VERB
ajis02-154	124	12	concepts	concept	NOUN
ajis02-154	124	13	together	together	ADV
ajis02-154	124	14	(	(	PUNCT
ajis02-154	124	15	de	de	X
ajis02-154	124	16	laine	laine	NOUN
ajis02-154	124	17	1997	1997	NUM
ajis02-154	124	18	)	)	PUNCT
ajis02-154	124	19	.	.	PUNCT
ajis02-154	125	1	internal	internal	ADJ
ajis02-154	125	2	validity	validity	NOUN
ajis02-154	125	3	for	for	ADP
ajis02-154	125	4	this	this	DET
ajis02-154	125	5	interpretive	interpretive	ADJ
ajis02-154	125	6	study	study	NOUN
ajis02-154	125	7	was	be	AUX
ajis02-154	125	8	viewed	view	VERB
ajis02-154	125	9	as	as	ADP
ajis02-154	125	10	the	the	DET
ajis02-154	125	11	accuracy	accuracy	NOUN
ajis02-154	125	12	of	of	ADP
ajis02-154	125	13	information	information	NOUN
ajis02-154	125	14	and	and	CCONJ
ajis02-154	125	15	whether	whether	SCONJ
ajis02-154	125	16	it	it	PRON
ajis02-154	125	17	matched	match	VERB
ajis02-154	125	18	reality	reality	NOUN
ajis02-154	125	19	.	.	PUNCT
ajis02-154	126	1	triangulation	triangulation	NOUN
ajis02-154	126	2	using	use	VERB
ajis02-154	126	3	different	different	ADJ
ajis02-154	126	4	sources	source	NOUN
ajis02-154	126	5	was	be	AUX
ajis02-154	126	6	not	not	PART
ajis02-154	126	7	possible	possible	ADJ
ajis02-154	126	8	due	due	ADP
ajis02-154	126	9	to	to	ADP
ajis02-154	126	10	the	the	DET
ajis02-154	126	11	sensitive	sensitive	ADJ
ajis02-154	126	12	nature	nature	NOUN
ajis02-154	126	13	of	of	ADP
ajis02-154	126	14	work	work	NOUN
ajis02-154	126	15	and	and	CCONJ
ajis02-154	126	16	prohibition	prohibition	NOUN
ajis02-154	126	17	on	on	ADP
ajis02-154	126	18	observation	observation	NOUN
ajis02-154	126	19	and	and	CCONJ
ajis02-154	126	20	document	document	NOUN
ajis02-154	126	21	collection	collection	NOUN
ajis02-154	126	22	.	.	PUNCT
ajis02-154	127	1	instead	instead	ADV
ajis02-154	127	2	the	the	DET
ajis02-154	127	3	study	study	NOUN
ajis02-154	127	4	employed	employ	VERB
ajis02-154	127	5	:	:	PUNCT
ajis02-154	127	6	triangulation	triangulation	NOUN
ajis02-154	127	7	within	within	ADP
ajis02-154	127	8	and	and	CCONJ
ajis02-154	127	9	across	across	ADP
ajis02-154	127	10	groups	group	NOUN
ajis02-154	127	11	:	:	PUNCT
ajis02-154	127	12	categories	category	NOUN
ajis02-154	127	13	were	be	AUX
ajis02-154	127	14	continually	continually	ADV
ajis02-154	127	15	checked	check	VERB
ajis02-154	127	16	between	between	ADP
ajis02-154	127	17	members	member	NOUN
ajis02-154	127	18	of	of	ADP
ajis02-154	127	19	the	the	DET
ajis02-154	127	20	same	same	ADJ
ajis02-154	127	21	group	group	NOUN
ajis02-154	127	22	(	(	PUNCT
ajis02-154	127	23	same	same	ADJ
ajis02-154	127	24	employment	employment	NOUN
ajis02-154	127	25	category	category	NOUN
ajis02-154	127	26	)	)	PUNCT
ajis02-154	127	27	and	and	CCONJ
ajis02-154	127	28	across	across	ADP
ajis02-154	127	29	different	different	ADJ
ajis02-154	127	30	groups	group	NOUN
ajis02-154	127	31	.	.	PUNCT
ajis02-154	128	1	this	this	PRON
ajis02-154	128	2	led	lead	VERB
ajis02-154	128	3	to	to	ADP
ajis02-154	128	4	categories	category	NOUN
ajis02-154	128	5	being	be	AUX
ajis02-154	128	6	confirmed	confirm	VERB
ajis02-154	128	7	or	or	CCONJ
ajis02-154	128	8	deleted	delete	VERB
ajis02-154	128	9	.	.	PUNCT
ajis02-154	129	1	checking	check	VERB
ajis02-154	129	2	validity	validity	NOUN
ajis02-154	129	3	of	of	ADP
ajis02-154	129	4	interpretations	interpretation	NOUN
ajis02-154	129	5	:	:	PUNCT
ajis02-154	129	6	this	this	PRON
ajis02-154	129	7	was	be	AUX
ajis02-154	129	8	achieved	achieve	VERB
ajis02-154	129	9	in	in	ADP
ajis02-154	129	10	follow	follow	NOUN
ajis02-154	129	11	-	-	PUNCT
ajis02-154	129	12	up	up	ADP
ajis02-154	129	13	meetings	meeting	NOUN
ajis02-154	129	14	to	to	PART
ajis02-154	129	15	ensure	ensure	VERB
ajis02-154	129	16	that	that	SCONJ
ajis02-154	129	17	the	the	DET
ajis02-154	129	18	categories	category	NOUN
ajis02-154	129	19	reflected	reflect	VERB
ajis02-154	129	20	the	the	DET
ajis02-154	129	21	participants	participant	NOUN
ajis02-154	129	22	'	'	PART
ajis02-154	129	23	reality	reality	NOUN
ajis02-154	129	24	.	.	PUNCT
ajis02-154	130	1	acknowledgment	acknowledgment	NOUN
ajis02-154	130	2	of	of	ADP
ajis02-154	130	3	researcher	researcher	NOUN
ajis02-154	130	4	bias	bias	NOUN
ajis02-154	130	5	.	.	PUNCT
ajis02-154	131	1	this	this	PRON
ajis02-154	131	2	was	be	AUX
ajis02-154	131	3	achieved	achieve	VERB
ajis02-154	131	4	by	by	ADP
ajis02-154	131	5	keeping	keep	VERB
ajis02-154	131	6	a	a	DET
ajis02-154	131	7	journal	journal	NOUN
ajis02-154	131	8	to	to	PART
ajis02-154	131	9	acknowledge	acknowledge	VERB
ajis02-154	131	10	the	the	DET
ajis02-154	131	11	researcher	researcher	NOUN
ajis02-154	131	12	's	's	PART
ajis02-154	131	13	emotional	emotional	ADJ
ajis02-154	131	14	state	state	NOUN
ajis02-154	131	15	at	at	ADP
ajis02-154	131	16	the	the	DET
ajis02-154	131	17	time	time	NOUN
ajis02-154	131	18	of	of	ADP
ajis02-154	131	19	interviews	interview	NOUN
ajis02-154	131	20	and	and	CCONJ
ajis02-154	131	21	later	later	ADV
ajis02-154	131	22	to	to	PART
ajis02-154	131	23	debrief	debrief	VERB
ajis02-154	131	24	the	the	DET
ajis02-154	131	25	researcher	researcher	NOUN
ajis02-154	131	26	prior	prior	ADV
ajis02-154	131	27	to	to	ADP
ajis02-154	131	28	transcribing	transcribe	VERB
ajis02-154	131	29	and	and	CCONJ
ajis02-154	131	30	coding	code	VERB
ajis02-154	131	31	.	.	PUNCT
ajis02-154	132	1	checking	check	VERB
ajis02-154	132	2	for	for	ADP
ajis02-154	132	3	plausibility	plausibility	NOUN
ajis02-154	132	4	and	and	CCONJ
ajis02-154	132	5	credibility	credibility	NOUN
ajis02-154	132	6	.	.	PUNCT
ajis02-154	133	1	the	the	DET
ajis02-154	133	2	researcher	researcher	NOUN
ajis02-154	133	3	drew	draw	VERB
ajis02-154	133	4	on	on	ADP
ajis02-154	133	5	her	her	PRON
ajis02-154	133	6	own	own	ADJ
ajis02-154	133	7	work	work	NOUN
ajis02-154	133	8	experience	experience	NOUN
ajis02-154	133	9	in	in	ADP
ajis02-154	133	10	a	a	DET
ajis02-154	133	11	similar	similar	ADJ
ajis02-154	133	12	job	job	NOUN
ajis02-154	133	13	to	to	PART
ajis02-154	133	14	test	test	VERB
ajis02-154	133	15	if	if	SCONJ
ajis02-154	133	16	findings	finding	NOUN
ajis02-154	133	17	were	be	AUX
ajis02-154	133	18	plausible	plausible	ADJ
ajis02-154	133	19	.	.	PUNCT
ajis02-154	134	1	generalisability	generalisability	NOUN
ajis02-154	134	2	for	for	ADP
ajis02-154	134	3	this	this	DET
ajis02-154	134	4	study	study	NOUN
ajis02-154	134	5	comes	come	VERB
ajis02-154	134	6	from	from	ADP
ajis02-154	134	7	the	the	DET
ajis02-154	134	8	ability	ability	NOUN
ajis02-154	134	9	of	of	ADP
ajis02-154	134	10	the	the	DET
ajis02-154	134	11	rich	rich	ADJ
ajis02-154	134	12	description	description	NOUN
ajis02-154	134	13	to	to	PART
ajis02-154	134	14	create	create	VERB
ajis02-154	134	15	a	a	DET
ajis02-154	134	16	portrait	portrait	NOUN
ajis02-154	134	17	of	of	ADP
ajis02-154	134	18	reality	reality	NOUN
ajis02-154	134	19	for	for	ADP
ajis02-154	134	20	this	this	DET
ajis02-154	134	21	organisation	organisation	NOUN
ajis02-154	134	22	that	that	PRON
ajis02-154	134	23	allows	allow	VERB
ajis02-154	134	24	the	the	DET
ajis02-154	134	25	reader	reader	NOUN
ajis02-154	134	26	to	to	PART
ajis02-154	134	27	reflect	reflect	VERB
ajis02-154	134	28	on	on	ADP
ajis02-154	134	29	their	their	PRON
ajis02-154	134	30	knowledge	knowledge	NOUN
ajis02-154	134	31	and	and	CCONJ
ajis02-154	134	32	experience	experience	NOUN
ajis02-154	134	33	and	and	CCONJ
ajis02-154	134	34	gain	gain	VERB
ajis02-154	134	35	insight	insight	NOUN
ajis02-154	134	36	beyond	beyond	ADP
ajis02-154	134	37	this	this	DET
ajis02-154	134	38	single	single	ADJ
ajis02-154	134	39	case	case	NOUN
ajis02-154	134	40	(	(	PUNCT
ajis02-154	134	41	merriam	merriam	PROPN
ajis02-154	134	42	1988	1988	NUM
ajis02-154	134	43	)	)	PUNCT
ajis02-154	134	44	.	.	PUNCT
ajis02-154	135	1	the	the	DET
ajis02-154	135	2	second	second	ADJ
ajis02-154	135	3	form	form	NOUN
ajis02-154	135	4	of	of	ADP
ajis02-154	135	5	generalisability	generalisability	NOUN
ajis02-154	135	6	is	be	AUX
ajis02-154	135	7	seen	see	VERB
ajis02-154	135	8	in	in	ADP
ajis02-154	135	9	the	the	DET
ajis02-154	135	10	ability	ability	NOUN
ajis02-154	135	11	to	to	PART
ajis02-154	135	12	extract	extract	VERB
ajis02-154	135	13	hypotheses	hypothesis	NOUN
ajis02-154	135	14	from	from	ADP
ajis02-154	135	15	this	this	DET
ajis02-154	135	16	research	research	NOUN
ajis02-154	135	17	for	for	ADP
ajis02-154	135	18	future	future	ADJ
ajis02-154	135	19	studies	study	NOUN
ajis02-154	135	20	,	,	PUNCT
ajis02-154	135	21	both	both	PRON
ajis02-154	135	22	qualitative	qualitative	ADJ
ajis02-154	135	23	and	and	CCONJ
ajis02-154	135	24	quantitative	quantitative	ADJ
ajis02-154	135	25	(	(	PUNCT
ajis02-154	135	26	yin	yin	PROPN
ajis02-154	135	27	1979	1979	NUM
ajis02-154	135	28	)	)	PUNCT
ajis02-154	135	29	.	.	PUNCT
ajis02-154	136	1	this	this	DET
ajis02-154	136	2	research	research	NOUN
ajis02-154	136	3	has	have	AUX
ajis02-154	136	4	provided	provide	VERB
ajis02-154	136	5	multiple	multiple	ADJ
ajis02-154	136	6	concepts	concept	NOUN
ajis02-154	136	7	in	in	ADP
ajis02-154	136	8	the	the	DET
ajis02-154	136	9	areas	area	NOUN
ajis02-154	136	10	of	of	ADP
ajis02-154	136	11	case	case	NOUN
ajis02-154	136	12	management	management	NOUN
ajis02-154	136	13	and	and	CCONJ
ajis02-154	136	14	knowledge	knowledge	NOUN
ajis02-154	136	15	work	work	NOUN
ajis02-154	136	16	that	that	PRON
ajis02-154	136	17	can	can	AUX
ajis02-154	136	18	be	be	AUX
ajis02-154	136	19	later	later	ADV
ajis02-154	136	20	expanded	expand	VERB
ajis02-154	136	21	with	with	ADP
ajis02-154	136	22	further	further	ADJ
ajis02-154	136	23	research	research	NOUN
ajis02-154	136	24	.	.	PUNCT
ajis02-154	137	1	the	the	DET
ajis02-154	137	2	findings	finding	NOUN
ajis02-154	137	3	the	the	DET
ajis02-154	137	4	transformation	transformation	NOUN
ajis02-154	137	5	of	of	ADP
ajis02-154	137	6	public	public	ADJ
ajis02-154	137	7	servants	servant	NOUN
ajis02-154	137	8	to	to	ADP
ajis02-154	137	9	knowledge	knowledge	VERB
ajis02-154	137	10	workers	worker	NOUN
ajis02-154	137	11	from	from	ADP
ajis02-154	137	12	a	a	DET
ajis02-154	137	13	prior	prior	ADJ
ajis02-154	137	14	position	position	NOUN
ajis02-154	137	15	of	of	ADP
ajis02-154	137	16	deficit	deficit	NOUN
ajis02-154	137	17	,	,	PUNCT
ajis02-154	137	18	acc	acc	PROPN
ajis02-154	137	19	has	have	AUX
ajis02-154	137	20	created	create	VERB
ajis02-154	137	21	budget	budget	NOUN
ajis02-154	137	22	surpluses	surplus	NOUN
ajis02-154	137	23	in	in	ADP
ajis02-154	137	24	the	the	DET
ajis02-154	137	25	past	past	ADJ
ajis02-154	137	26	three	three	NUM
ajis02-154	137	27	years	year	NOUN
ajis02-154	137	28	that	that	PRON
ajis02-154	137	29	are	be	AUX
ajis02-154	137	30	greater	great	ADJ
ajis02-154	137	31	than	than	ADP
ajis02-154	137	32	telecom	telecom	NOUN
ajis02-154	137	33	's	's	PART
ajis02-154	137	34	profits	profit	NOUN
ajis02-154	137	35	.	.	PUNCT
ajis02-154	138	1	this	this	DET
ajis02-154	138	2	transformation	transformation	NOUN
ajis02-154	138	3	is	be	AUX
ajis02-154	138	4	due	due	ADJ
ajis02-154	138	5	to	to	ADP
ajis02-154	138	6	the	the	DET
ajis02-154	138	7	vision	vision	NOUN
ajis02-154	138	8	of	of	ADP
ajis02-154	138	9	the	the	DET
ajis02-154	138	10	ceo	ceo	NOUN
ajis02-154	138	11	who	who	PRON
ajis02-154	138	12	has	have	AUX
ajis02-154	138	13	taken	take	VERB
ajis02-154	138	14	acc	acc	PROPN
ajis02-154	138	15	on	on	ADP
ajis02-154	138	16	a	a	DET
ajis02-154	138	17	journey	journey	NOUN
ajis02-154	138	18	that	that	PRON
ajis02-154	138	19	has	have	AUX
ajis02-154	138	20	transformed	transform	VERB
ajis02-154	138	21	public	public	ADJ
ajis02-154	138	22	servants	servant	NOUN
ajis02-154	138	23	into	into	ADP
ajis02-154	138	24	professional	professional	ADJ
ajis02-154	138	25	knowledge	knowledge	NOUN
ajis02-154	138	26	workers	worker	NOUN
ajis02-154	138	27	.	.	PUNCT
ajis02-154	139	1	one	one	NUM
ajis02-154	139	2	of	of	ADP
ajis02-154	139	3	the	the	DET
ajis02-154	139	4	keys	key	NOUN
ajis02-154	139	5	to	to	ADP
ajis02-154	139	6	success	success	NOUN
ajis02-154	139	7	has	have	AUX
ajis02-154	139	8	been	be	AUX
ajis02-154	139	9	the	the	DET
ajis02-154	139	10	supporting	supporting	NOUN
ajis02-154	139	11	of	of	ADP
ajis02-154	139	12	case	case	NOUN
ajis02-154	139	13	management	management	NOUN
ajis02-154	139	14	with	with	ADP
ajis02-154	139	15	ist	ist	NOUN
ajis02-154	139	16	.	.	PUNCT
ajis02-154	140	1	turning	turn	VERB
ajis02-154	140	2	case	case	NOUN
ajis02-154	140	3	managers	manager	NOUN
ajis02-154	140	4	into	into	ADP
ajis02-154	140	5	knowledge	knowledge	NOUN
ajis02-154	140	6	workers	worker	NOUN
ajis02-154	140	7	with	with	ADP
ajis02-154	140	8	ist	ist	NOUN
ajis02-154	140	9	for	for	ADP
ajis02-154	140	10	case	case	NOUN
ajis02-154	140	11	managers	manager	NOUN
ajis02-154	140	12	at	at	ADP
ajis02-154	140	13	acc	acc	PROPN
ajis02-154	140	14	the	the	DET
ajis02-154	140	15	use	use	NOUN
ajis02-154	140	16	of	of	ADP
ajis02-154	140	17	ist	ist	NOUN
ajis02-154	140	18	has	have	AUX
ajis02-154	140	19	been	be	AUX
ajis02-154	140	20	empowering	empower	VERB
ajis02-154	140	21	,	,	PUNCT
ajis02-154	140	22	but	but	CCONJ
ajis02-154	140	23	not	not	PART
ajis02-154	140	24	in	in	ADP
ajis02-154	140	25	the	the	DET
ajis02-154	140	26	traditional	traditional	ADJ
ajis02-154	140	27	sense	sense	NOUN
ajis02-154	140	28	of	of	ADP
ajis02-154	140	29	increased	increase	VERB
ajis02-154	140	30	flexibility	flexibility	NOUN
ajis02-154	140	31	and	and	CCONJ
ajis02-154	140	32	innovative	innovative	ADJ
ajis02-154	140	33	work	work	NOUN
ajis02-154	140	34	practices	practice	NOUN
ajis02-154	140	35	.	.	PUNCT
ajis02-154	141	1	rather	rather	ADV
ajis02-154	141	2	,	,	PUNCT
ajis02-154	141	3	ist	ist	NOUN
ajis02-154	141	4	has	have	AUX
ajis02-154	141	5	allowed	allow	VERB
ajis02-154	141	6	case	case	NOUN
ajis02-154	141	7	managers	manager	NOUN
ajis02-154	141	8	to	to	PART
ajis02-154	141	9	present	present	VERB
ajis02-154	141	10	themselves	themselves	PRON
ajis02-154	141	11	as	as	ADP
ajis02-154	141	12	professionals	professional	NOUN
ajis02-154	141	13	to	to	ADP
ajis02-154	141	14	the	the	DET
ajis02-154	141	15	clients	client	NOUN
ajis02-154	141	16	they	they	PRON
ajis02-154	141	17	serve	serve	VERB
ajis02-154	141	18	.	.	PUNCT
ajis02-154	142	1	as	as	SCONJ
ajis02-154	142	2	one	one	NUM
ajis02-154	142	3	case	case	NOUN
ajis02-154	142	4	manager	manager	NOUN
ajis02-154	142	5	commented	comment	VERB
ajis02-154	142	6	:	:	PUNCT
ajis02-154	142	7	ajis	ajis	ADV
ajis02-154	142	8	vol	vol	NOUN
ajis02-154	142	9	.	.	PROPN
ajis02-154	143	1	10	10	NUM
ajis02-154	143	2	no	no	NOUN
ajis02-154	143	3	.	.	NOUN
ajis02-154	143	4	2	2	NUM
ajis02-154	143	5	may	may	PROPN
ajis02-154	143	6	2003	2003	NUM
ajis02-154	143	7	74	74	NUM
ajis02-154	143	8	initially	initially	ADV
ajis02-154	143	9	you	you	PRON
ajis02-154	143	10	get	get	VERB
ajis02-154	143	11	very	very	ADV
ajis02-154	143	12	intimidated	intimidate	VERB
ajis02-154	143	13	by	by	ADP
ajis02-154	143	14	new	new	ADJ
ajis02-154	143	15	systems	system	NOUN
ajis02-154	143	16	,	,	PUNCT
ajis02-154	143	17	especially	especially	ADV
ajis02-154	143	18	when	when	SCONJ
ajis02-154	143	19	you	you	PRON
ajis02-154	143	20	are	be	AUX
ajis02-154	143	21	used	use	VERB
ajis02-154	143	22	to	to	ADP
ajis02-154	143	23	working	work	VERB
ajis02-154	143	24	the	the	DET
ajis02-154	143	25	old	old	ADJ
ajis02-154	143	26	way	way	NOUN
ajis02-154	143	27	handwriting	handwriting	NOUN
ajis02-154	143	28	things	thing	NOUN
ajis02-154	143	29	down	down	ADP
ajis02-154	143	30	.	.	PUNCT
ajis02-154	144	1	you	you	PRON
ajis02-154	144	2	think	think	VERB
ajis02-154	144	3	,	,	PUNCT
ajis02-154	144	4	“	"	PUNCT
ajis02-154	144	5	this	this	PRON
ajis02-154	144	6	is	be	AUX
ajis02-154	144	7	the	the	DET
ajis02-154	144	8	paperless	paperless	ADJ
ajis02-154	144	9	world	world	NOUN
ajis02-154	144	10	.	.	PUNCT
ajis02-154	144	11	”	"	PUNCT
ajis02-154	145	1	to	to	ADP
ajis02-154	145	2	me	i	PRON
ajis02-154	145	3	[	[	X
ajis02-154	145	4	the	the	DET
ajis02-154	145	5	new	new	ADJ
ajis02-154	145	6	system	system	NOUN
ajis02-154	145	7	]	]	PUNCT
ajis02-154	145	8	is	be	AUX
ajis02-154	145	9	very	very	ADV
ajis02-154	145	10	helpful	helpful	ADJ
ajis02-154	145	11	.	.	PUNCT
ajis02-154	146	1	it	it	PRON
ajis02-154	146	2	is	be	AUX
ajis02-154	146	3	so	so	ADV
ajis02-154	146	4	much	much	ADV
ajis02-154	146	5	easier	easy	ADJ
ajis02-154	146	6	to	to	PART
ajis02-154	146	7	deal	deal	VERB
ajis02-154	146	8	with	with	ADP
ajis02-154	146	9	the	the	DET
ajis02-154	146	10	client	client	NOUN
ajis02-154	146	11	on	on	ADP
ajis02-154	146	12	a	a	DET
ajis02-154	146	13	professional	professional	ADJ
ajis02-154	146	14	level	level	NOUN
ajis02-154	146	15	.	.	PUNCT
ajis02-154	147	1	you	you	PRON
ajis02-154	147	2	have	have	VERB
ajis02-154	147	3	it	it	PRON
ajis02-154	147	4	there	there	ADV
ajis02-154	147	5	at	at	ADP
ajis02-154	147	6	your	your	PRON
ajis02-154	147	7	fingertips	fingertip	NOUN
ajis02-154	147	8	a	a	DET
ajis02-154	147	9	full	full	ADJ
ajis02-154	147	10	description	description	NOUN
ajis02-154	147	11	of	of	ADP
ajis02-154	147	12	the	the	DET
ajis02-154	147	13	[	[	X
ajis02-154	147	14	previous	previous	ADJ
ajis02-154	147	15	]	]	X
ajis02-154	147	16	conversation	conversation	NOUN
ajis02-154	147	17	was	be	AUX
ajis02-154	147	18	with	with	ADP
ajis02-154	147	19	that	that	DET
ajis02-154	147	20	client	client	NOUN
ajis02-154	147	21	…	…	PUNCT
ajis02-154	147	22	.	.	PUNCT
ajis02-154	148	1	for	for	ADP
ajis02-154	148	2	instance	instance	NOUN
ajis02-154	148	3	,	,	PUNCT
ajis02-154	148	4	it	it	PRON
ajis02-154	148	5	brings	bring	VERB
ajis02-154	148	6	up	up	ADP
ajis02-154	148	7	an	an	DET
ajis02-154	148	8	automatic	automatic	ADJ
ajis02-154	148	9	date	date	NOUN
ajis02-154	148	10	,	,	PUNCT
ajis02-154	148	11	and	and	CCONJ
ajis02-154	148	12	you	you	PRON
ajis02-154	148	13	can	can	AUX
ajis02-154	148	14	say	say	VERB
ajis02-154	148	15	,	,	PUNCT
ajis02-154	148	16	“	"	PUNCT
ajis02-154	148	17	yes	yes	INTJ
ajis02-154	148	18	,	,	PUNCT
ajis02-154	148	19	well	well	INTJ
ajis02-154	148	20	i	i	PRON
ajis02-154	148	21	spoke	speak	VERB
ajis02-154	148	22	to	to	ADP
ajis02-154	148	23	you	you	PRON
ajis02-154	148	24	on	on	ADP
ajis02-154	148	25	the	the	DET
ajis02-154	148	26	18th	18th	NOUN
ajis02-154	148	27	”	"	PUNCT
ajis02-154	148	28	.	.	PUNCT
ajis02-154	149	1	it	it	PRON
ajis02-154	149	2	portrays	portray	VERB
ajis02-154	149	3	an	an	DET
ajis02-154	149	4	image	image	NOUN
ajis02-154	149	5	that	that	PRON
ajis02-154	149	6	we	we	PRON
ajis02-154	149	7	are	be	AUX
ajis02-154	149	8	accurate	accurate	ADJ
ajis02-154	149	9	with	with	ADP
ajis02-154	149	10	information	information	NOUN
ajis02-154	149	11	gathering	gathering	NOUN
ajis02-154	149	12	which	which	PRON
ajis02-154	149	13	is	be	AUX
ajis02-154	149	14	important	important	ADJ
ajis02-154	149	15	…	…	PUNCT
ajis02-154	149	16	.	.	PUNCT
ajis02-154	150	1	that	that	SCONJ
ajis02-154	150	2	we	we	PRON
ajis02-154	150	3	have	have	AUX
ajis02-154	150	4	taken	take	VERB
ajis02-154	150	5	notice	notice	NOUN
ajis02-154	150	6	.	.	PUNCT
ajis02-154	151	1	in	in	ADP
ajis02-154	151	2	the	the	DET
ajis02-154	151	3	past	past	NOUN
ajis02-154	151	4	,	,	PUNCT
ajis02-154	151	5	when	when	SCONJ
ajis02-154	151	6	a	a	DET
ajis02-154	151	7	client	client	NOUN
ajis02-154	151	8	asked	ask	VERB
ajis02-154	151	9	a	a	DET
ajis02-154	151	10	question	question	NOUN
ajis02-154	151	11	the	the	DET
ajis02-154	151	12	case	case	NOUN
ajis02-154	151	13	manager	manager	NOUN
ajis02-154	151	14	had	have	VERB
ajis02-154	151	15	to	to	PART
ajis02-154	151	16	sort	sort	VERB
ajis02-154	151	17	through	through	ADP
ajis02-154	151	18	paper	paper	NOUN
ajis02-154	151	19	files	file	NOUN
ajis02-154	151	20	…	…	PUNCT
ajis02-154	151	21	and	and	CCONJ
ajis02-154	151	22	often	often	ADV
ajis02-154	151	23	returned	return	VERB
ajis02-154	151	24	with	with	ADP
ajis02-154	151	25	the	the	DET
ajis02-154	151	26	answer	answer	NOUN
ajis02-154	151	27	"	"	PUNCT
ajis02-154	151	28	i	i	PRON
ajis02-154	151	29	do	do	AUX
ajis02-154	151	30	n’t	not	PART
ajis02-154	151	31	know	know	VERB
ajis02-154	151	32	.	.	PUNCT
ajis02-154	151	33	"	"	PUNCT
ajis02-154	152	1	the	the	DET
ajis02-154	152	2	client	client	NOUN
ajis02-154	152	3	's	's	PART
ajis02-154	152	4	response	response	NOUN
ajis02-154	152	5	was	be	AUX
ajis02-154	152	6	"	"	PUNCT
ajis02-154	152	7	you	you	PRON
ajis02-154	152	8	do	do	AUX
ajis02-154	152	9	n't	not	PART
ajis02-154	152	10	know	know	VERB
ajis02-154	152	11	and	and	CCONJ
ajis02-154	152	12	do	do	AUX
ajis02-154	152	13	n't	not	PART
ajis02-154	152	14	care	care	VERB
ajis02-154	152	15	.	.	PUNCT
ajis02-154	152	16	"	"	PUNCT
ajis02-154	153	1	this	this	PRON
ajis02-154	153	2	signalled	signal	VERB
ajis02-154	153	3	the	the	DET
ajis02-154	153	4	closing	closing	NOUN
ajis02-154	153	5	off	off	ADP
ajis02-154	153	6	of	of	ADP
ajis02-154	153	7	a	a	DET
ajis02-154	153	8	cooperative	cooperative	ADJ
ajis02-154	153	9	relationship	relationship	NOUN
ajis02-154	153	10	between	between	ADP
ajis02-154	153	11	case	case	NOUN
ajis02-154	153	12	manager	manager	NOUN
ajis02-154	153	13	and	and	CCONJ
ajis02-154	153	14	client	client	NOUN
ajis02-154	153	15	.	.	PUNCT
ajis02-154	154	1	(	(	PUNCT
ajis02-154	154	2	case	case	NOUN
ajis02-154	154	3	manager	manager	NOUN
ajis02-154	154	4	4	4	NUM
ajis02-154	154	5	)	)	PUNCT
ajis02-154	154	6	.	.	PUNCT
ajis02-154	155	1	now	now	ADV
ajis02-154	155	2	case	case	NOUN
ajis02-154	155	3	managers	manager	NOUN
ajis02-154	155	4	can	can	AUX
ajis02-154	155	5	type	type	VERB
ajis02-154	155	6	into	into	ADP
ajis02-154	155	7	their	their	PRON
ajis02-154	155	8	desktop	desktop	NOUN
ajis02-154	155	9	computer	computer	NOUN
ajis02-154	155	10	and	and	CCONJ
ajis02-154	155	11	find	find	VERB
ajis02-154	155	12	out	out	ADP
ajis02-154	155	13	exactly	exactly	ADV
ajis02-154	155	14	what	what	PRON
ajis02-154	155	15	the	the	DET
ajis02-154	155	16	situation	situation	NOUN
ajis02-154	155	17	is	be	AUX
ajis02-154	155	18	for	for	ADP
ajis02-154	155	19	their	their	PRON
ajis02-154	155	20	client	client	NOUN
ajis02-154	155	21	or	or	CCONJ
ajis02-154	155	22	for	for	ADP
ajis02-154	155	23	a	a	DET
ajis02-154	155	24	colleague	colleague	NOUN
ajis02-154	155	25	's	's	PART
ajis02-154	155	26	client	client	NOUN
ajis02-154	155	27	as	as	SCONJ
ajis02-154	155	28	one	one	NUM
ajis02-154	155	29	case	case	NOUN
ajis02-154	155	30	manager	manager	NOUN
ajis02-154	155	31	observed	observe	VERB
ajis02-154	155	32	:	:	PUNCT
ajis02-154	155	33	i	i	PRON
ajis02-154	155	34	can	can	AUX
ajis02-154	155	35	access	access	VERB
ajis02-154	155	36	anyone	anyone	PRON
ajis02-154	155	37	’s	’s	PART
ajis02-154	155	38	clients	client	NOUN
ajis02-154	155	39	,	,	PUNCT
ajis02-154	155	40	if	if	SCONJ
ajis02-154	155	41	i	i	PRON
ajis02-154	155	42	am	be	AUX
ajis02-154	155	43	dealing	deal	VERB
ajis02-154	155	44	with	with	ADP
ajis02-154	155	45	that	that	DET
ajis02-154	155	46	client	client	NOUN
ajis02-154	155	47	.	.	PUNCT
ajis02-154	156	1	[	[	X
ajis02-154	156	2	the	the	DET
ajis02-154	156	3	system	system	NOUN
ajis02-154	156	4	]	]	PUNCT
ajis02-154	156	5	is	be	AUX
ajis02-154	156	6	user	user	NOUN
ajis02-154	156	7	friendly	friendly	ADJ
ajis02-154	156	8	,	,	PUNCT
ajis02-154	156	9	i	i	PRON
ajis02-154	156	10	know	know	VERB
ajis02-154	156	11	what	what	PRON
ajis02-154	156	12	to	to	PART
ajis02-154	156	13	do	do	VERB
ajis02-154	156	14	…	…	PUNCT
ajis02-154	156	15	.	.	PUNCT
ajis02-154	157	1	it	it	PRON
ajis02-154	157	2	’s	’	VERB
ajis02-154	157	3	time	time	NOUN
ajis02-154	157	4	saving	save	VERB
ajis02-154	157	5	.	.	PUNCT
ajis02-154	158	1	instead	instead	ADV
ajis02-154	158	2	of	of	ADP
ajis02-154	158	3	having	have	VERB
ajis02-154	158	4	to	to	PART
ajis02-154	158	5	go	go	VERB
ajis02-154	158	6	physically	physically	ADV
ajis02-154	158	7	to	to	PART
ajis02-154	158	8	find	find	VERB
ajis02-154	158	9	a	a	DET
ajis02-154	158	10	file	file	NOUN
ajis02-154	158	11	i	i	PRON
ajis02-154	158	12	can	can	AUX
ajis02-154	158	13	look	look	VERB
ajis02-154	158	14	up	up	ADP
ajis02-154	158	15	the	the	DET
ajis02-154	158	16	activity	activity	NOUN
ajis02-154	158	17	log	log	NOUN
ajis02-154	158	18	of	of	ADP
ajis02-154	158	19	the	the	DET
ajis02-154	158	20	client	client	NOUN
ajis02-154	158	21	it	it	PRON
ajis02-154	158	22	is	be	AUX
ajis02-154	158	23	there	there	ADV
ajis02-154	158	24	,	,	PUNCT
ajis02-154	158	25	the	the	DET
ajis02-154	158	26	whole	whole	ADJ
ajis02-154	158	27	activity	activity	NOUN
ajis02-154	158	28	log	log	NOUN
ajis02-154	158	29	…	…	PUNCT
ajis02-154	158	30	.	.	PUNCT
ajis02-154	159	1	when	when	SCONJ
ajis02-154	159	2	they	they	PRON
ajis02-154	159	3	phone	phone	VERB
ajis02-154	159	4	,	,	PUNCT
ajis02-154	159	5	and	and	CCONJ
ajis02-154	159	6	we	we	PRON
ajis02-154	159	7	can	can	AUX
ajis02-154	159	8	answer	answer	VERB
ajis02-154	159	9	them	they	PRON
ajis02-154	159	10	it	it	PRON
ajis02-154	159	11	’s	’	VERB
ajis02-154	159	12	much	much	ADV
ajis02-154	159	13	more	more	ADV
ajis02-154	159	14	helpful	helpful	ADJ
ajis02-154	159	15	than	than	ADP
ajis02-154	159	16	“	"	PUNCT
ajis02-154	159	17	er	er	INTJ
ajis02-154	159	18	,	,	PUNCT
ajis02-154	159	19	hold	hold	VERB
ajis02-154	159	20	on	on	ADP
ajis02-154	159	21	.	.	PUNCT
ajis02-154	159	22	”	"	PUNCT
ajis02-154	160	1	(	(	PUNCT
ajis02-154	160	2	case	case	NOUN
ajis02-154	160	3	manager	manager	NOUN
ajis02-154	160	4	3	3	NUM
ajis02-154	160	5	)	)	PUNCT
ajis02-154	160	6	it	it	PRON
ajis02-154	160	7	is	be	AUX
ajis02-154	160	8	also	also	ADV
ajis02-154	160	9	useful	useful	ADJ
ajis02-154	160	10	for	for	ADP
ajis02-154	160	11	managing	manage	VERB
ajis02-154	160	12	the	the	DET
ajis02-154	160	13	managers	manager	NOUN
ajis02-154	160	14	,	,	PUNCT
ajis02-154	160	15	as	as	SCONJ
ajis02-154	160	16	the	the	DET
ajis02-154	160	17	ceo	ceo	NOUN
ajis02-154	160	18	observed	observe	VERB
ajis02-154	160	19	:	:	PUNCT
ajis02-154	160	20	it	it	PRON
ajis02-154	160	21	's	be	AUX
ajis02-154	160	22	putting	put	VERB
ajis02-154	160	23	in	in	ADP
ajis02-154	160	24	intelligence	intelligence	NOUN
ajis02-154	160	25	,	,	PUNCT
ajis02-154	160	26	and	and	CCONJ
ajis02-154	160	27	checking	check	VERB
ajis02-154	160	28	standards	standard	NOUN
ajis02-154	160	29	against	against	ADP
ajis02-154	160	30	the	the	DET
ajis02-154	160	31	practice	practice	NOUN
ajis02-154	160	32	of	of	ADP
ajis02-154	160	33	case	case	NOUN
ajis02-154	160	34	managers	manager	NOUN
ajis02-154	160	35	.	.	PUNCT
ajis02-154	161	1	so	so	ADV
ajis02-154	161	2	it	it	PRON
ajis02-154	161	3	can	can	AUX
ajis02-154	161	4	be	be	AUX
ajis02-154	161	5	used	use	VERB
ajis02-154	161	6	as	as	ADP
ajis02-154	161	7	a	a	DET
ajis02-154	161	8	tool	tool	NOUN
ajis02-154	161	9	to	to	PART
ajis02-154	161	10	manage	manage	VERB
ajis02-154	161	11	claimants	claimant	NOUN
ajis02-154	161	12	but	but	CCONJ
ajis02-154	161	13	also	also	ADV
ajis02-154	161	14	as	as	ADP
ajis02-154	161	15	a	a	DET
ajis02-154	161	16	tool	tool	NOUN
ajis02-154	161	17	to	to	PART
ajis02-154	161	18	manage	manage	VERB
ajis02-154	161	19	case	case	NOUN
ajis02-154	161	20	managers	manager	NOUN
ajis02-154	161	21	.	.	PUNCT
ajis02-154	162	1	(	(	PUNCT
ajis02-154	162	2	ceo	ceo	NOUN
ajis02-154	162	3	)	)	PUNCT
ajis02-154	162	4	so	so	ADV
ajis02-154	162	5	,	,	PUNCT
ajis02-154	162	6	the	the	DET
ajis02-154	162	7	key	key	NOUN
ajis02-154	162	8	to	to	ADP
ajis02-154	162	9	success	success	NOUN
ajis02-154	162	10	has	have	AUX
ajis02-154	162	11	been	be	AUX
ajis02-154	162	12	the	the	DET
ajis02-154	162	13	control	control	NOUN
ajis02-154	162	14	of	of	ADP
ajis02-154	162	15	information	information	NOUN
ajis02-154	162	16	.	.	PUNCT
ajis02-154	163	1	in	in	ADP
ajis02-154	163	2	the	the	DET
ajis02-154	163	3	past	past	ADJ
ajis02-154	163	4	information	information	NOUN
ajis02-154	163	5	was	be	AUX
ajis02-154	163	6	lost	lose	VERB
ajis02-154	163	7	.	.	PUNCT
ajis02-154	164	1	not	not	PART
ajis02-154	164	2	only	only	ADV
ajis02-154	164	3	accidentally	accidentally	ADV
ajis02-154	164	4	taken	take	VERB
ajis02-154	164	5	away	away	ADV
ajis02-154	164	6	by	by	ADP
ajis02-154	164	7	a	a	DET
ajis02-154	164	8	cleaner	cleaner	NOUN
ajis02-154	164	9	or	or	CCONJ
ajis02-154	164	10	knocked	knock	VERB
ajis02-154	164	11	down	down	ADP
ajis02-154	164	12	behind	behind	ADP
ajis02-154	164	13	a	a	DET
ajis02-154	164	14	cabinet	cabinet	NOUN
ajis02-154	164	15	but	but	CCONJ
ajis02-154	164	16	lost	lose	VERB
ajis02-154	164	17	in	in	ADP
ajis02-154	164	18	files	file	NOUN
ajis02-154	164	19	,	,	PUNCT
ajis02-154	164	20	lost	lose	VERB
ajis02-154	164	21	between	between	ADP
ajis02-154	164	22	case	case	NOUN
ajis02-154	164	23	managers	manager	NOUN
ajis02-154	164	24	,	,	PUNCT
ajis02-154	164	25	lost	lose	VERB
ajis02-154	164	26	in	in	ADP
ajis02-154	164	27	another	another	DET
ajis02-154	164	28	branch	branch	NOUN
ajis02-154	164	29	.	.	PUNCT
ajis02-154	165	1	ist	ist	PROPN
ajis02-154	165	2	is	be	AUX
ajis02-154	165	3	being	be	AUX
ajis02-154	165	4	used	use	VERB
ajis02-154	165	5	to	to	PART
ajis02-154	165	6	help	help	VERB
ajis02-154	165	7	locate	locate	VERB
ajis02-154	165	8	information	information	NOUN
ajis02-154	165	9	,	,	PUNCT
ajis02-154	165	10	by	by	ADP
ajis02-154	165	11	providing	provide	VERB
ajis02-154	165	12	standardisation	standardisation	NOUN
ajis02-154	165	13	,	,	PUNCT
ajis02-154	165	14	control	control	NOUN
ajis02-154	165	15	,	,	PUNCT
ajis02-154	165	16	and	and	CCONJ
ajis02-154	165	17	access	access	NOUN
ajis02-154	165	18	.	.	PUNCT
ajis02-154	166	1	asked	ask	VERB
ajis02-154	166	2	about	about	ADP
ajis02-154	166	3	the	the	DET
ajis02-154	166	4	role	role	NOUN
ajis02-154	166	5	of	of	ADP
ajis02-154	166	6	it	it	PRON
ajis02-154	166	7	in	in	ADP
ajis02-154	166	8	supporting	support	VERB
ajis02-154	166	9	case	case	NOUN
ajis02-154	166	10	managers	manager	NOUN
ajis02-154	166	11	,	,	PUNCT
ajis02-154	166	12	the	the	DET
ajis02-154	166	13	ceo	ceo	NOUN
ajis02-154	166	14	responded	respond	VERB
ajis02-154	166	15	:	:	PUNCT
ajis02-154	166	16	the	the	DET
ajis02-154	166	17	main	main	ADJ
ajis02-154	166	18	role	role	NOUN
ajis02-154	166	19	is	be	AUX
ajis02-154	166	20	to	to	PART
ajis02-154	166	21	provide	provide	VERB
ajis02-154	166	22	information	information	NOUN
ajis02-154	166	23	for	for	ADP
ajis02-154	166	24	the	the	DET
ajis02-154	166	25	case	case	NOUN
ajis02-154	166	26	manager	manager	NOUN
ajis02-154	166	27	that	that	PRON
ajis02-154	166	28	is	be	AUX
ajis02-154	166	29	fresh	fresh	ADJ
ajis02-154	166	30	and	and	CCONJ
ajis02-154	166	31	current	current	ADJ
ajis02-154	166	32	.	.	PUNCT
ajis02-154	167	1	the	the	DET
ajis02-154	167	2	case	case	NOUN
ajis02-154	167	3	manager	manager	NOUN
ajis02-154	167	4	is	be	AUX
ajis02-154	167	5	dealing	deal	VERB
ajis02-154	167	6	with	with	ADP
ajis02-154	167	7	the	the	DET
ajis02-154	167	8	individual	individual	NOUN
ajis02-154	167	9	in	in	ADP
ajis02-154	167	10	real	real	ADJ
ajis02-154	167	11	time	time	NOUN
ajis02-154	167	12	and	and	CCONJ
ajis02-154	167	13	information	information	NOUN
ajis02-154	167	14	needs	need	VERB
ajis02-154	167	15	to	to	PART
ajis02-154	167	16	be	be	AUX
ajis02-154	167	17	available	available	ADJ
ajis02-154	167	18	in	in	ADP
ajis02-154	167	19	real	real	ADJ
ajis02-154	167	20	-	-	PUNCT
ajis02-154	167	21	time	time	NOUN
ajis02-154	167	22	.	.	PUNCT
ajis02-154	168	1	we	we	PRON
ajis02-154	168	2	are	be	AUX
ajis02-154	168	3	developing	develop	VERB
ajis02-154	168	4	a	a	DET
ajis02-154	168	5	system	system	NOUN
ajis02-154	168	6	called	call	VERB
ajis02-154	168	7	pathway	pathway	NOUN
ajis02-154	168	8	where	where	SCONJ
ajis02-154	168	9	all	all	DET
ajis02-154	168	10	interaction	interaction	NOUN
ajis02-154	168	11	is	be	AUX
ajis02-154	168	12	available	available	ADJ
ajis02-154	168	13	along	along	ADP
ajis02-154	168	14	the	the	DET
ajis02-154	168	15	pathway	pathway	NOUN
ajis02-154	168	16	nationwide	nationwide	ADV
ajis02-154	168	17	to	to	ADP
ajis02-154	168	18	anyone	anyone	PRON
ajis02-154	168	19	.	.	PUNCT
ajis02-154	169	1	so	so	ADV
ajis02-154	169	2	if	if	SCONJ
ajis02-154	169	3	i	i	PRON
ajis02-154	169	4	go	go	VERB
ajis02-154	169	5	on	on	ADP
ajis02-154	169	6	holiday	holiday	NOUN
ajis02-154	169	7	to	to	ADP
ajis02-154	169	8	invercargill	invercargill	NOUN
ajis02-154	169	9	and	and	CCONJ
ajis02-154	169	10	hurt	hurt	VERB
ajis02-154	169	11	myself	myself	PRON
ajis02-154	169	12	,	,	PUNCT
ajis02-154	169	13	but	but	CCONJ
ajis02-154	169	14	live	live	VERB
ajis02-154	169	15	in	in	ADP
ajis02-154	169	16	whangarai	whangarai	NOUN
ajis02-154	169	17	,	,	PUNCT
ajis02-154	169	18	wherever	wherever	SCONJ
ajis02-154	169	19	i	i	PRON
ajis02-154	169	20	am	be	AUX
ajis02-154	169	21	my	my	PRON
ajis02-154	169	22	details	detail	NOUN
ajis02-154	169	23	move	move	VERB
ajis02-154	169	24	with	with	ADP
ajis02-154	169	25	me	i	PRON
ajis02-154	169	26	…	…	PUNCT
ajis02-154	169	27	.	.	PUNCT
ajis02-154	170	1	the	the	DET
ajis02-154	170	2	real	real	ADJ
ajis02-154	170	3	role	role	NOUN
ajis02-154	170	4	of	of	ADP
ajis02-154	170	5	it	it	PRON
ajis02-154	170	6	is	be	AUX
ajis02-154	170	7	to	to	PART
ajis02-154	170	8	have	have	VERB
ajis02-154	170	9	information	information	NOUN
ajis02-154	170	10	available	available	ADJ
ajis02-154	170	11	.	.	PUNCT
ajis02-154	171	1	so	so	ADV
ajis02-154	171	2	the	the	DET
ajis02-154	171	3	case	case	NOUN
ajis02-154	171	4	manager	manager	NOUN
ajis02-154	171	5	can	can	AUX
ajis02-154	171	6	pick	pick	VERB
ajis02-154	171	7	it	it	PRON
ajis02-154	171	8	up	up	ADP
ajis02-154	171	9	and	and	CCONJ
ajis02-154	171	10	say	say	VERB
ajis02-154	171	11	,	,	PUNCT
ajis02-154	171	12	“	"	PUNCT
ajis02-154	171	13	what	what	PRON
ajis02-154	171	14	does	do	AUX
ajis02-154	171	15	this	this	DET
ajis02-154	171	16	woman	woman	NOUN
ajis02-154	171	17	need	need	VERB
ajis02-154	171	18	?	?	PUNCT
ajis02-154	172	1	where	where	SCONJ
ajis02-154	172	2	's	be	AUX
ajis02-154	172	3	she	she	PRON
ajis02-154	172	4	at	at	ADP
ajis02-154	172	5	?	?	PUNCT
ajis02-154	173	1	where	where	SCONJ
ajis02-154	173	2	are	be	AUX
ajis02-154	173	3	they	they	PRON
ajis02-154	173	4	in	in	ADP
ajis02-154	173	5	the	the	DET
ajis02-154	173	6	process	process	NOUN
ajis02-154	173	7	?	?	PUNCT
ajis02-154	173	8	”	"	PUNCT
ajis02-154	174	1	(	(	PUNCT
ajis02-154	174	2	ceo	ceo	NOUN
ajis02-154	174	3	)	)	PUNCT
ajis02-154	174	4	improved	improved	ADJ
ajis02-154	174	5	client	client	NOUN
ajis02-154	174	6	relations	relation	NOUN
ajis02-154	174	7	knowledge	knowledge	NOUN
ajis02-154	174	8	as	as	ADP
ajis02-154	174	9	a	a	DET
ajis02-154	174	10	relationship	relationship	NOUN
ajis02-154	174	11	for	for	ADP
ajis02-154	174	12	some	some	DET
ajis02-154	174	13	years	year	NOUN
ajis02-154	174	14	,	,	PUNCT
ajis02-154	174	15	acc	acc	PROPN
ajis02-154	174	16	has	have	AUX
ajis02-154	174	17	had	have	VERB
ajis02-154	174	18	to	to	PART
ajis02-154	174	19	function	function	VERB
ajis02-154	174	20	in	in	ADP
ajis02-154	174	21	the	the	DET
ajis02-154	174	22	shadow	shadow	NOUN
ajis02-154	174	23	of	of	ADP
ajis02-154	174	24	their	their	PRON
ajis02-154	174	25	past	past	ADJ
ajis02-154	174	26	image	image	NOUN
ajis02-154	174	27	,	,	PUNCT
ajis02-154	174	28	trying	try	VERB
ajis02-154	174	29	to	to	PART
ajis02-154	174	30	prove	prove	VERB
ajis02-154	174	31	to	to	ADP
ajis02-154	174	32	clients	client	NOUN
ajis02-154	174	33	that	that	SCONJ
ajis02-154	174	34	there	there	PRON
ajis02-154	174	35	is	be	VERB
ajis02-154	174	36	a	a	DET
ajis02-154	174	37	new	new	ADJ
ajis02-154	174	38	way	way	NOUN
ajis02-154	174	39	of	of	ADP
ajis02-154	174	40	doing	do	VERB
ajis02-154	174	41	business	business	NOUN
ajis02-154	174	42	.	.	PUNCT
ajis02-154	175	1	the	the	DET
ajis02-154	175	2	information	information	NOUN
ajis02-154	175	3	that	that	PRON
ajis02-154	175	4	ist	ist	VERB
ajis02-154	175	5	provides	provide	VERB
ajis02-154	175	6	is	be	AUX
ajis02-154	175	7	helping	help	VERB
ajis02-154	175	8	clients	client	NOUN
ajis02-154	175	9	see	see	VERB
ajis02-154	175	10	the	the	DET
ajis02-154	175	11	new	new	ADJ
ajis02-154	175	12	corporation	corporation	NOUN
ajis02-154	175	13	.	.	PUNCT
ajis02-154	176	1	so	so	ADV
ajis02-154	176	2	,	,	PUNCT
ajis02-154	176	3	ist	ist	NOUN
ajis02-154	176	4	has	have	AUX
ajis02-154	176	5	been	be	AUX
ajis02-154	176	6	an	an	DET
ajis02-154	176	7	important	important	ADJ
ajis02-154	176	8	part	part	NOUN
ajis02-154	176	9	in	in	ADP
ajis02-154	176	10	rebuilding	rebuild	VERB
ajis02-154	176	11	acc	acc	PROPN
ajis02-154	176	12	’s	’s	PART
ajis02-154	176	13	image	image	NOUN
ajis02-154	176	14	.	.	PUNCT
ajis02-154	177	1	electronic	electronic	ADJ
ajis02-154	177	2	control	control	NOUN
ajis02-154	177	3	of	of	ADP
ajis02-154	177	4	information	information	NOUN
ajis02-154	177	5	has	have	AUX
ajis02-154	177	6	created	create	VERB
ajis02-154	177	7	stronger	strong	ADJ
ajis02-154	177	8	bonds	bond	NOUN
ajis02-154	177	9	with	with	ADP
ajis02-154	177	10	clients	client	NOUN
ajis02-154	177	11	.	.	PUNCT
ajis02-154	178	1	as	as	SCONJ
ajis02-154	178	2	a	a	DET
ajis02-154	178	3	case	case	NOUN
ajis02-154	178	4	manager	manager	NOUN
ajis02-154	178	5	explains	explain	VERB
ajis02-154	178	6	:	:	PUNCT
ajis02-154	178	7	[	[	X
ajis02-154	178	8	frequently	frequently	ADV
ajis02-154	178	9	]	]	X
ajis02-154	178	10	when	when	SCONJ
ajis02-154	178	11	i	i	PRON
ajis02-154	178	12	write	write	VERB
ajis02-154	178	13	a	a	DET
ajis02-154	178	14	letter	letter	NOUN
ajis02-154	178	15	,	,	PUNCT
ajis02-154	178	16	i	i	PRON
ajis02-154	178	17	cut	cut	VERB
ajis02-154	178	18	and	and	CCONJ
ajis02-154	178	19	paste	paste	VERB
ajis02-154	178	20	it	it	PRON
ajis02-154	178	21	into	into	ADP
ajis02-154	178	22	the	the	DET
ajis02-154	178	23	system	system	NOUN
ajis02-154	178	24	as	as	ADV
ajis02-154	178	25	well	well	ADV
ajis02-154	178	26	.	.	PUNCT
ajis02-154	179	1	it	it	PRON
ajis02-154	179	2	’s	’	VERB
ajis02-154	179	3	really	really	ADV
ajis02-154	179	4	good	good	ADJ
ajis02-154	179	5	because	because	SCONJ
ajis02-154	179	6	if	if	SCONJ
ajis02-154	179	7	the	the	DET
ajis02-154	179	8	client	client	NOUN
ajis02-154	179	9	phones	phone	NOUN
ajis02-154	179	10	and	and	CCONJ
ajis02-154	179	11	says	say	VERB
ajis02-154	179	12	,	,	PUNCT
ajis02-154	179	13	“	"	PUNCT
ajis02-154	179	14	you	you	PRON
ajis02-154	179	15	did	do	AUX
ajis02-154	179	16	n’t	not	PART
ajis02-154	179	17	send	send	VERB
ajis02-154	179	18	me	i	PRON
ajis02-154	179	19	that	that	DET
ajis02-154	179	20	letter	letter	NOUN
ajis02-154	179	21	,	,	PUNCT
ajis02-154	179	22	”	"	PUNCT
ajis02-154	179	23	i	i	PRON
ajis02-154	179	24	can	can	AUX
ajis02-154	179	25	go	go	VERB
ajis02-154	179	26	into	into	ADP
ajis02-154	179	27	the	the	DET
ajis02-154	179	28	system	system	NOUN
ajis02-154	179	29	and	and	CCONJ
ajis02-154	179	30	say	say	VERB
ajis02-154	179	31	“	"	PUNCT
ajis02-154	179	32	on	on	ADP
ajis02-154	179	33	the	the	DET
ajis02-154	179	34	17th	17th	NOUN
ajis02-154	179	35	of	of	ADP
ajis02-154	179	36	july	july	PROPN
ajis02-154	179	37	i	i	PRON
ajis02-154	179	38	sent	send	VERB
ajis02-154	179	39	you	you	PRON
ajis02-154	179	40	this	this	DET
ajis02-154	179	41	letter	letter	NOUN
ajis02-154	179	42	,	,	PUNCT
ajis02-154	179	43	and	and	CCONJ
ajis02-154	179	44	i	i	PRON
ajis02-154	179	45	've	have	AUX
ajis02-154	179	46	got	get	VERB
ajis02-154	179	47	copy	copy	NOUN
ajis02-154	179	48	here	here	ADV
ajis02-154	179	49	”	"	PUNCT
ajis02-154	179	50	…	…	PUNCT
ajis02-154	179	51	.	.	PUNCT
ajis02-154	180	1	or	or	CCONJ
ajis02-154	180	2	,	,	PUNCT
ajis02-154	180	3	if	if	SCONJ
ajis02-154	180	4	someone	someone	PRON
ajis02-154	180	5	comes	come	VERB
ajis02-154	180	6	to	to	PART
ajis02-154	180	7	see	see	VERB
ajis02-154	180	8	us	we	PRON
ajis02-154	180	9	they	they	PRON
ajis02-154	180	10	can	can	AUX
ajis02-154	180	11	see	see	VERB
ajis02-154	180	12	it	it	PRON
ajis02-154	180	13	on	on	ADP
ajis02-154	180	14	the	the	DET
ajis02-154	180	15	system	system	NOUN
ajis02-154	180	16	.	.	PUNCT
ajis02-154	181	1	the	the	DET
ajis02-154	181	2	interview	interview	NOUN
ajis02-154	181	3	rooms	room	NOUN
ajis02-154	181	4	down	down	ADP
ajis02-154	181	5	stairs	stair	NOUN
ajis02-154	181	6	all	all	PRON
ajis02-154	181	7	have	have	VERB
ajis02-154	181	8	computers	computer	NOUN
ajis02-154	181	9	,	,	PUNCT
ajis02-154	181	10	so	so	SCONJ
ajis02-154	181	11	we	we	PRON
ajis02-154	181	12	can	can	AUX
ajis02-154	181	13	show	show	VERB
ajis02-154	181	14	it	it	PRON
ajis02-154	181	15	to	to	ADP
ajis02-154	181	16	them	they	PRON
ajis02-154	181	17	,	,	PUNCT
ajis02-154	181	18	which	which	PRON
ajis02-154	181	19	is	be	AUX
ajis02-154	181	20	good	good	ADJ
ajis02-154	181	21	.	.	PUNCT
ajis02-154	182	1	it	it	PRON
ajis02-154	182	2	makes	make	VERB
ajis02-154	182	3	them	they	PRON
ajis02-154	182	4	feel	feel	VERB
ajis02-154	182	5	good	good	ADJ
ajis02-154	182	6	because	because	SCONJ
ajis02-154	182	7	they	they	PRON
ajis02-154	182	8	think	think	VERB
ajis02-154	182	9	,	,	PUNCT
ajis02-154	182	10	"	"	PUNCT
ajis02-154	182	11	oh	oh	INTJ
ajis02-154	182	12	,	,	PUNCT
ajis02-154	182	13	you	you	PRON
ajis02-154	182	14	are	be	AUX
ajis02-154	182	15	telling	tell	VERB
ajis02-154	182	16	me	i	PRON
ajis02-154	182	17	the	the	DET
ajis02-154	182	18	truth	truth	NOUN
ajis02-154	182	19	,	,	PUNCT
ajis02-154	182	20	you	you	PRON
ajis02-154	182	21	’re	’re	AUX
ajis02-154	182	22	not	not	PART
ajis02-154	182	23	just	just	ADV
ajis02-154	182	24	saying	say	VERB
ajis02-154	182	25	to	to	ADP
ajis02-154	182	26	me	i	PRON
ajis02-154	182	27	that	that	SCONJ
ajis02-154	182	28	you	you	PRON
ajis02-154	182	29	did	do	VERB
ajis02-154	182	30	"	"	PUNCT
ajis02-154	182	31	.	.	PUNCT
ajis02-154	183	1	(	(	PUNCT
ajis02-154	183	2	case	case	NOUN
ajis02-154	183	3	manager	manager	NOUN
ajis02-154	183	4	3	3	NUM
ajis02-154	183	5	)	)	PUNCT
ajis02-154	183	6	case	case	NOUN
ajis02-154	183	7	managers	manager	NOUN
ajis02-154	183	8	now	now	ADV
ajis02-154	183	9	have	have	VERB
ajis02-154	183	10	more	more	ADJ
ajis02-154	183	11	knowledge	knowledge	NOUN
ajis02-154	183	12	at	at	ADP
ajis02-154	183	13	their	their	PRON
ajis02-154	183	14	fingertips	fingertip	NOUN
ajis02-154	183	15	,	,	PUNCT
ajis02-154	183	16	and	and	CCONJ
ajis02-154	183	17	they	they	PRON
ajis02-154	183	18	are	be	AUX
ajis02-154	183	19	using	use	VERB
ajis02-154	183	20	this	this	DET
ajis02-154	183	21	knowledge	knowledge	NOUN
ajis02-154	183	22	in	in	ADP
ajis02-154	183	23	intelligent	intelligent	ADJ
ajis02-154	183	24	ways	way	NOUN
ajis02-154	183	25	.	.	PUNCT
ajis02-154	184	1	they	they	PRON
ajis02-154	184	2	do	do	AUX
ajis02-154	184	3	not	not	PART
ajis02-154	184	4	use	use	VERB
ajis02-154	184	5	the	the	DET
ajis02-154	184	6	system	system	NOUN
ajis02-154	184	7	to	to	PART
ajis02-154	184	8	make	make	VERB
ajis02-154	184	9	decisions	decision	NOUN
ajis02-154	184	10	;	;	PUNCT
ajis02-154	184	11	they	they	PRON
ajis02-154	184	12	use	use	VERB
ajis02-154	184	13	it	it	PRON
ajis02-154	184	14	to	to	PART
ajis02-154	184	15	negotiate	negotiate	VERB
ajis02-154	184	16	with	with	ADP
ajis02-154	184	17	the	the	DET
ajis02-154	184	18	client	client	NOUN
ajis02-154	184	19	.	.	PUNCT
ajis02-154	185	1	a	a	DET
ajis02-154	185	2	client	client	NOUN
ajis02-154	185	3	may	may	AUX
ajis02-154	185	4	want	want	VERB
ajis02-154	185	5	something	something	PRON
ajis02-154	185	6	that	that	PRON
ajis02-154	185	7	acc	acc	PROPN
ajis02-154	185	8	can	can	AUX
ajis02-154	185	9	not	not	PART
ajis02-154	185	10	deliver	deliver	VERB
ajis02-154	185	11	,	,	PUNCT
ajis02-154	185	12	but	but	CCONJ
ajis02-154	185	13	the	the	DET
ajis02-154	185	14	case	case	NOUN
ajis02-154	185	15	manager	manager	NOUN
ajis02-154	185	16	can	can	AUX
ajis02-154	185	17	access	access	VERB
ajis02-154	185	18	the	the	DET
ajis02-154	185	19	client	client	NOUN
ajis02-154	185	20	's	's	PART
ajis02-154	185	21	file	file	NOUN
ajis02-154	185	22	to	to	PART
ajis02-154	185	23	identify	identify	VERB
ajis02-154	185	24	other	other	ADJ
ajis02-154	185	25	areas	area	NOUN
ajis02-154	185	26	to	to	PART
ajis02-154	185	27	work	work	VERB
ajis02-154	185	28	on	on	ADP
ajis02-154	185	29	.	.	PUNCT
ajis02-154	186	1	so	so	ADV
ajis02-154	186	2	,	,	PUNCT
ajis02-154	186	3	ist	ist	NOUN
ajis02-154	186	4	has	have	AUX
ajis02-154	186	5	aided	aid	VERB
ajis02-154	186	6	the	the	DET
ajis02-154	186	7	human	human	ADJ
ajis02-154	186	8	face	face	NOUN
ajis02-154	186	9	of	of	ADP
ajis02-154	186	10	case	case	NOUN
ajis02-154	186	11	management	management	NOUN
ajis02-154	186	12	.	.	PUNCT
ajis02-154	187	1	people	people	NOUN
ajis02-154	187	2	come	come	VERB
ajis02-154	187	3	in	in	ADP
ajis02-154	187	4	battered	batter	VERB
ajis02-154	187	5	,	,	PUNCT
ajis02-154	187	6	bruised	bruised	ADJ
ajis02-154	187	7	and	and	CCONJ
ajis02-154	187	8	bewildered	bewildered	ADJ
ajis02-154	187	9	,	,	PUNCT
ajis02-154	187	10	case	case	NOUN
ajis02-154	187	11	managers	manager	NOUN
ajis02-154	187	12	help	help	VERB
ajis02-154	187	13	them	they	PRON
ajis02-154	187	14	gain	gain	VERB
ajis02-154	187	15	their	their	PRON
ajis02-154	187	16	legal	legal	ADJ
ajis02-154	187	17	entitlements	entitlement	NOUN
ajis02-154	187	18	,	,	PUNCT
ajis02-154	187	19	get	get	VERB
ajis02-154	187	20	help	help	NOUN
ajis02-154	187	21	,	,	PUNCT
ajis02-154	187	22	and	and	CCONJ
ajis02-154	187	23	re	re	VERB
ajis02-154	187	24	-	-	VERB
ajis02-154	187	25	motivate	motivate	VERB
ajis02-154	187	26	them	they	PRON
ajis02-154	187	27	back	back	ADV
ajis02-154	187	28	to	to	ADP
ajis02-154	187	29	work	work	NOUN
ajis02-154	187	30	.	.	PUNCT
ajis02-154	188	1	a	a	DET
ajis02-154	188	2	difficult	difficult	ADJ
ajis02-154	188	3	task	task	NOUN
ajis02-154	188	4	when	when	SCONJ
ajis02-154	188	5	you	you	PRON
ajis02-154	188	6	are	be	AUX
ajis02-154	188	7	managing	manage	VERB
ajis02-154	188	8	100	100	NUM
ajis02-154	188	9	clients	client	NOUN
ajis02-154	188	10	,	,	PUNCT
ajis02-154	188	11	but	but	CCONJ
ajis02-154	188	12	a	a	DET
ajis02-154	188	13	task	task	NOUN
ajis02-154	188	14	made	make	VERB
ajis02-154	188	15	possible	possible	ADJ
ajis02-154	188	16	by	by	ADP
ajis02-154	188	17	ist	ist	NOUN
ajis02-154	188	18	.	.	PUNCT
ajis02-154	189	1	a	a	DET
ajis02-154	189	2	case	case	NOUN
ajis02-154	189	3	manager	manager	NOUN
ajis02-154	189	4	explains	explain	VERB
ajis02-154	189	5	ajis	ajis	ADV
ajis02-154	189	6	vol	vol	NOUN
ajis02-154	189	7	.	.	PUNCT
ajis02-154	190	1	10	10	NUM
ajis02-154	190	2	no	no	NOUN
ajis02-154	190	3	.	.	NOUN
ajis02-154	190	4	2	2	NUM
ajis02-154	190	5	may	may	PROPN
ajis02-154	190	6	2003	2003	NUM
ajis02-154	190	7	75	75	NUM
ajis02-154	190	8	in	in	ADP
ajis02-154	190	9	my	my	PRON
ajis02-154	190	10	team	team	NOUN
ajis02-154	190	11	,	,	PUNCT
ajis02-154	190	12	the	the	DET
ajis02-154	190	13	tail	tail	NOUN
ajis02-154	190	14	team	team	NOUN
ajis02-154	190	15	,	,	PUNCT
ajis02-154	190	16	we	we	PRON
ajis02-154	190	17	are	be	AUX
ajis02-154	190	18	dealing	deal	VERB
ajis02-154	190	19	with	with	ADP
ajis02-154	190	20	people	people	NOUN
ajis02-154	190	21	who	who	PRON
ajis02-154	190	22	have	have	AUX
ajis02-154	190	23	been	be	AUX
ajis02-154	190	24	[	[	PUNCT
ajis02-154	190	25	clients	client	NOUN
ajis02-154	190	26	]	]	X
ajis02-154	190	27	10	10	NUM
ajis02-154	190	28	to	to	PART
ajis02-154	190	29	15	15	NUM
ajis02-154	190	30	years	year	NOUN
ajis02-154	190	31	.	.	PUNCT
ajis02-154	191	1	it	it	PRON
ajis02-154	191	2	has	have	AUX
ajis02-154	191	3	become	become	VERB
ajis02-154	191	4	the	the	DET
ajis02-154	191	5	longest	long	ADJ
ajis02-154	191	6	job	job	NOUN
ajis02-154	191	7	they	they	PRON
ajis02-154	191	8	have	have	AUX
ajis02-154	191	9	ever	ever	ADV
ajis02-154	191	10	held	hold	VERB
ajis02-154	191	11	,	,	PUNCT
ajis02-154	191	12	acc	acc	PROPN
ajis02-154	191	13	.	.	PUNCT
ajis02-154	192	1	you	you	PRON
ajis02-154	192	2	have	have	VERB
ajis02-154	192	3	to	to	PART
ajis02-154	192	4	be	be	AUX
ajis02-154	192	5	patient	patient	ADJ
ajis02-154	192	6	and	and	CCONJ
ajis02-154	192	7	work	work	VERB
ajis02-154	192	8	with	with	ADP
ajis02-154	192	9	them	they	PRON
ajis02-154	192	10	and	and	CCONJ
ajis02-154	192	11	all	all	DET
ajis02-154	192	12	the	the	DET
ajis02-154	192	13	service	service	NOUN
ajis02-154	192	14	providers	provider	NOUN
ajis02-154	192	15	as	as	ADV
ajis02-154	192	16	well	well	ADV
ajis02-154	192	17	.	.	PUNCT
ajis02-154	193	1	we	we	PRON
ajis02-154	193	2	work	work	VERB
ajis02-154	193	3	with	with	ADP
ajis02-154	193	4	vocational	vocational	ADJ
ajis02-154	193	5	assessors	assessor	NOUN
ajis02-154	193	6	.	.	PUNCT
ajis02-154	194	1	we	we	PRON
ajis02-154	194	2	try	try	VERB
ajis02-154	194	3	to	to	PART
ajis02-154	194	4	maintain	maintain	VERB
ajis02-154	194	5	good	good	ADJ
ajis02-154	194	6	relationships	relationship	NOUN
ajis02-154	194	7	with	with	ADP
ajis02-154	194	8	clients	client	NOUN
ajis02-154	194	9	’	'	PUNCT
ajis02-154	194	10	gps	gps	PROPN
ajis02-154	194	11	…	…	PUNCT
ajis02-154	194	12	.	.	PUNCT
ajis02-154	195	1	like	like	INTJ
ajis02-154	195	2	,	,	PUNCT
ajis02-154	195	3	where	where	SCONJ
ajis02-154	195	4	can	can	AUX
ajis02-154	195	5	we	we	PRON
ajis02-154	195	6	refer	refer	VERB
ajis02-154	195	7	clients	client	NOUN
ajis02-154	195	8	for	for	ADP
ajis02-154	195	9	specialist	specialist	ADJ
ajis02-154	195	10	reports	report	NOUN
ajis02-154	195	11	so	so	SCONJ
ajis02-154	195	12	we	we	PRON
ajis02-154	195	13	can	can	AUX
ajis02-154	195	14	get	get	VERB
ajis02-154	195	15	a	a	DET
ajis02-154	195	16	full	full	ADJ
ajis02-154	195	17	picture	picture	NOUN
ajis02-154	195	18	for	for	ADP
ajis02-154	195	19	the	the	DET
ajis02-154	195	20	claimant	claimant	NOUN
ajis02-154	195	21	and	and	CCONJ
ajis02-154	195	22	the	the	DET
ajis02-154	195	23	gp	gp	NOUN
ajis02-154	195	24	…	…	PUNCT
ajis02-154	195	25	.	.	PUNCT
ajis02-154	196	1	it	it	PRON
ajis02-154	196	2	makes	make	VERB
ajis02-154	196	3	it	it	PRON
ajis02-154	196	4	easier	easy	ADJ
ajis02-154	196	5	for	for	ADP
ajis02-154	196	6	us	we	PRON
ajis02-154	196	7	.	.	PUNCT
ajis02-154	197	1	(	(	PUNCT
ajis02-154	197	2	case	case	NOUN
ajis02-154	197	3	manager	manager	NOUN
ajis02-154	197	4	1	1	NUM
ajis02-154	197	5	)	)	PUNCT
ajis02-154	197	6	so	so	ADV
ajis02-154	197	7	at	at	ADP
ajis02-154	197	8	the	the	DET
ajis02-154	197	9	front	front	ADJ
ajis02-154	197	10	line	line	NOUN
ajis02-154	197	11	,	,	PUNCT
ajis02-154	197	12	case	case	NOUN
ajis02-154	197	13	managers	manager	NOUN
ajis02-154	197	14	have	have	AUX
ajis02-154	197	15	found	find	VERB
ajis02-154	197	16	ist	ist	NOUN
ajis02-154	197	17	provides	provide	VERB
ajis02-154	197	18	them	they	PRON
ajis02-154	197	19	with	with	ADP
ajis02-154	197	20	the	the	DET
ajis02-154	197	21	ability	ability	NOUN
ajis02-154	197	22	to	to	PART
ajis02-154	197	23	function	function	VERB
ajis02-154	197	24	professionally	professionally	ADV
ajis02-154	197	25	and	and	CCONJ
ajis02-154	197	26	develop	develop	VERB
ajis02-154	197	27	closer	close	ADJ
ajis02-154	197	28	relationships	relationship	NOUN
ajis02-154	197	29	with	with	ADP
ajis02-154	197	30	clients	client	NOUN
ajis02-154	197	31	.	.	PUNCT
ajis02-154	198	1	however	however	ADV
ajis02-154	198	2	,	,	PUNCT
ajis02-154	198	3	the	the	DET
ajis02-154	198	4	system	system	NOUN
ajis02-154	198	5	at	at	ADP
ajis02-154	198	6	acc	acc	PROPN
ajis02-154	198	7	was	be	AUX
ajis02-154	198	8	not	not	PART
ajis02-154	198	9	developed	develop	VERB
ajis02-154	198	10	by	by	ADP
ajis02-154	198	11	chance	chance	NOUN
ajis02-154	198	12	.	.	PUNCT
ajis02-154	199	1	behind	behind	ADP
ajis02-154	199	2	this	this	DET
ajis02-154	199	3	improvement	improvement	NOUN
ajis02-154	199	4	has	have	AUX
ajis02-154	199	5	been	be	AUX
ajis02-154	199	6	a	a	DET
ajis02-154	199	7	story	story	NOUN
ajis02-154	199	8	of	of	ADP
ajis02-154	199	9	putting	put	VERB
ajis02-154	199	10	in	in	ADP
ajis02-154	199	11	place	place	NOUN
ajis02-154	199	12	the	the	DET
ajis02-154	199	13	right	right	ADJ
ajis02-154	199	14	ist	ist	NOUN
ajis02-154	199	15	practices	practice	NOUN
ajis02-154	199	16	.	.	PUNCT
ajis02-154	200	1	the	the	DET
ajis02-154	200	2	right	right	ADJ
ajis02-154	200	3	ist	ist	NOUN
ajis02-154	200	4	practices	practice	NOUN
ajis02-154	200	5	sound	sound	VERB
ajis02-154	200	6	ist	ist	NOUN
ajis02-154	200	7	management	management	NOUN
ajis02-154	200	8	practices	practice	NOUN
ajis02-154	200	9	have	have	AUX
ajis02-154	200	10	helped	help	VERB
ajis02-154	200	11	acc	acc	PROPN
ajis02-154	200	12	achieve	achieve	VERB
ajis02-154	200	13	the	the	DET
ajis02-154	200	14	transition	transition	NOUN
ajis02-154	200	15	from	from	ADP
ajis02-154	200	16	public	public	ADJ
ajis02-154	200	17	servant	servant	NOUN
ajis02-154	200	18	to	to	ADP
ajis02-154	200	19	professional	professional	ADJ
ajis02-154	200	20	knowledge	knowledge	NOUN
ajis02-154	200	21	workers	worker	NOUN
ajis02-154	200	22	.	.	PUNCT
ajis02-154	201	1	these	these	DET
ajis02-154	201	2	practices	practice	NOUN
ajis02-154	201	3	are	be	AUX
ajis02-154	201	4	:	:	PUNCT
ajis02-154	201	5	leadership	leadership	NOUN
ajis02-154	201	6	and	and	CCONJ
ajis02-154	201	7	vision	vision	NOUN
ajis02-154	201	8	,	,	PUNCT
ajis02-154	201	9	linking	link	VERB
ajis02-154	201	10	ist	ist	NOUN
ajis02-154	201	11	to	to	ADP
ajis02-154	201	12	the	the	DET
ajis02-154	201	13	vision	vision	NOUN
ajis02-154	201	14	,	,	PUNCT
ajis02-154	201	15	inculcating	inculcate	VERB
ajis02-154	201	16	a	a	DET
ajis02-154	201	17	human	human	ADJ
ajis02-154	201	18	centred	centre	VERB
ajis02-154	201	19	strategy	strategy	NOUN
ajis02-154	201	20	,	,	PUNCT
ajis02-154	201	21	harvesting	harvesting	NOUN
ajis02-154	201	22	ist	ist	NOUN
ajis02-154	201	23	,	,	PUNCT
ajis02-154	201	24	employing	employ	VERB
ajis02-154	201	25	a	a	DET
ajis02-154	201	26	flexible	flexible	ADJ
ajis02-154	201	27	architecture	architecture	NOUN
ajis02-154	201	28	,	,	PUNCT
ajis02-154	201	29	standardising	standardise	VERB
ajis02-154	201	30	business	business	NOUN
ajis02-154	201	31	processes	process	NOUN
ajis02-154	201	32	,	,	PUNCT
ajis02-154	201	33	understanding	understand	VERB
ajis02-154	201	34	the	the	DET
ajis02-154	201	35	core	core	NOUN
ajis02-154	201	36	business	business	NOUN
ajis02-154	201	37	,	,	PUNCT
ajis02-154	201	38	and	and	CCONJ
ajis02-154	201	39	fostering	foster	VERB
ajis02-154	201	40	the	the	DET
ajis02-154	201	41	right	right	ADJ
ajis02-154	201	42	culture	culture	NOUN
ajis02-154	201	43	.	.	PUNCT
ajis02-154	202	1	1	1	X
ajis02-154	202	2	.	.	X
ajis02-154	202	3	leadership	leadership	NOUN
ajis02-154	202	4	and	and	CCONJ
ajis02-154	202	5	vision	vision	NOUN
ajis02-154	202	6	change	change	NOUN
ajis02-154	202	7	management	management	NOUN
ajis02-154	202	8	and	and	CCONJ
ajis02-154	202	9	system	system	NOUN
ajis02-154	202	10	development	development	NOUN
ajis02-154	202	11	literatures	literature	NOUN
ajis02-154	202	12	call	call	VERB
ajis02-154	202	13	for	for	ADP
ajis02-154	202	14	a	a	DET
ajis02-154	202	15	champion	champion	NOUN
ajis02-154	202	16	to	to	PART
ajis02-154	202	17	lead	lead	VERB
ajis02-154	202	18	the	the	DET
ajis02-154	202	19	change	change	NOUN
ajis02-154	202	20	.	.	PUNCT
ajis02-154	203	1	acc	acc	PROPN
ajis02-154	203	2	’s	’s	PART
ajis02-154	203	3	ceo	ceo	PROPN
ajis02-154	203	4	is	be	AUX
ajis02-154	203	5	such	such	DET
ajis02-154	203	6	a	a	DET
ajis02-154	203	7	champion	champion	NOUN
ajis02-154	203	8	.	.	PUNCT
ajis02-154	204	1	he	he	PRON
ajis02-154	204	2	has	have	AUX
ajis02-154	204	3	played	play	VERB
ajis02-154	204	4	an	an	DET
ajis02-154	204	5	important	important	ADJ
ajis02-154	204	6	role	role	NOUN
ajis02-154	204	7	in	in	ADP
ajis02-154	204	8	inspiring	inspire	VERB
ajis02-154	204	9	workers	worker	NOUN
ajis02-154	204	10	to	to	PART
ajis02-154	204	11	move	move	VERB
ajis02-154	204	12	forward	forward	ADV
ajis02-154	204	13	into	into	ADP
ajis02-154	204	14	a	a	DET
ajis02-154	204	15	new	new	ADJ
ajis02-154	204	16	era	era	NOUN
ajis02-154	204	17	of	of	ADP
ajis02-154	204	18	professionalism	professionalism	NOUN
ajis02-154	204	19	.	.	PUNCT
ajis02-154	205	1	his	his	PRON
ajis02-154	205	2	vision	vision	NOUN
ajis02-154	205	3	for	for	ADP
ajis02-154	205	4	the	the	DET
ajis02-154	205	5	company	company	NOUN
ajis02-154	205	6	sees	see	VERB
ajis02-154	205	7	a	a	DET
ajis02-154	205	8	‘	'	PUNCT
ajis02-154	205	9	virtuous	virtuous	ADJ
ajis02-154	205	10	circle	circle	NOUN
ajis02-154	205	11	’	'	PUNCT
ajis02-154	205	12	of	of	ADP
ajis02-154	205	13	staff	staff	NOUN
ajis02-154	205	14	satisfaction	satisfaction	NOUN
ajis02-154	205	15	,	,	PUNCT
ajis02-154	205	16	customer	customer	NOUN
ajis02-154	205	17	satisfaction	satisfaction	NOUN
ajis02-154	205	18	,	,	PUNCT
ajis02-154	205	19	and	and	CCONJ
ajis02-154	205	20	improved	improved	ADJ
ajis02-154	205	21	business	business	NOUN
ajis02-154	205	22	performance	performance	NOUN
ajis02-154	205	23	,	,	PUNCT
ajis02-154	205	24	and	and	CCONJ
ajis02-154	205	25	ist	ist	NOUN
ajis02-154	205	26	has	have	AUX
ajis02-154	205	27	been	be	AUX
ajis02-154	205	28	used	use	VERB
ajis02-154	205	29	with	with	ADP
ajis02-154	205	30	this	this	DET
ajis02-154	205	31	vision	vision	NOUN
ajis02-154	205	32	in	in	ADP
ajis02-154	205	33	mind	mind	NOUN
ajis02-154	205	34	.	.	PUNCT
ajis02-154	206	1	the	the	DET
ajis02-154	206	2	ceo	ceo	NOUN
ajis02-154	206	3	understood	understand	VERB
ajis02-154	206	4	that	that	SCONJ
ajis02-154	206	5	ist	ist	NOUN
ajis02-154	206	6	was	be	AUX
ajis02-154	206	7	the	the	DET
ajis02-154	206	8	only	only	ADJ
ajis02-154	206	9	effective	effective	ADJ
ajis02-154	206	10	way	way	NOUN
ajis02-154	206	11	to	to	PART
ajis02-154	206	12	achieve	achieve	VERB
ajis02-154	206	13	standardisation	standardisation	NOUN
ajis02-154	206	14	and	and	CCONJ
ajis02-154	206	15	control	control	NOUN
ajis02-154	206	16	.	.	PUNCT
ajis02-154	207	1	furthermore	furthermore	ADV
ajis02-154	207	2	,	,	PUNCT
ajis02-154	207	3	he	he	PRON
ajis02-154	207	4	inspired	inspire	VERB
ajis02-154	207	5	case	case	NOUN
ajis02-154	207	6	managers	manager	NOUN
ajis02-154	207	7	so	so	SCONJ
ajis02-154	207	8	that	that	SCONJ
ajis02-154	207	9	they	they	PRON
ajis02-154	207	10	recognized	recognize	VERB
ajis02-154	207	11	that	that	SCONJ
ajis02-154	207	12	the	the	DET
ajis02-154	207	13	new	new	ADJ
ajis02-154	207	14	controls	control	NOUN
ajis02-154	207	15	were	be	AUX
ajis02-154	207	16	designed	design	VERB
ajis02-154	207	17	not	not	PART
ajis02-154	207	18	to	to	PART
ajis02-154	207	19	hinder	hinder	VERB
ajis02-154	207	20	them	they	PRON
ajis02-154	207	21	but	but	CCONJ
ajis02-154	207	22	rather	rather	ADV
ajis02-154	207	23	to	to	PART
ajis02-154	207	24	cause	cause	VERB
ajis02-154	207	25	the	the	DET
ajis02-154	207	26	corporation	corporation	NOUN
ajis02-154	207	27	run	run	VERB
ajis02-154	207	28	smoothly	smoothly	ADV
ajis02-154	207	29	.	.	PUNCT
ajis02-154	208	1	it	it	PRON
ajis02-154	208	2	is	be	AUX
ajis02-154	208	3	no	no	DET
ajis02-154	208	4	good	good	ADJ
ajis02-154	208	5	having	have	VERB
ajis02-154	208	6	case	case	NOUN
ajis02-154	208	7	management	management	NOUN
ajis02-154	208	8	if	if	SCONJ
ajis02-154	208	9	you	you	PRON
ajis02-154	208	10	do	do	AUX
ajis02-154	208	11	not	not	PART
ajis02-154	208	12	know	know	VERB
ajis02-154	208	13	what	what	PRON
ajis02-154	208	14	you	you	PRON
ajis02-154	208	15	’re	’re	AUX
ajis02-154	208	16	doing	do	VERB
ajis02-154	208	17	or	or	CCONJ
ajis02-154	208	18	you	you	PRON
ajis02-154	208	19	do	do	AUX
ajis02-154	208	20	not	not	PART
ajis02-154	208	21	have	have	VERB
ajis02-154	208	22	good	good	ADJ
ajis02-154	208	23	control	control	NOUN
ajis02-154	208	24	systems	system	NOUN
ajis02-154	208	25	…	…	PUNCT
ajis02-154	208	26	.	.	PUNCT
ajis02-154	209	1	as	as	SCONJ
ajis02-154	209	2	we	we	PRON
ajis02-154	209	3	’ve	’ve	AUX
ajis02-154	209	4	tightened	tighten	VERB
ajis02-154	209	5	our	our	PRON
ajis02-154	209	6	control	control	NOUN
ajis02-154	209	7	systems	system	NOUN
ajis02-154	209	8	,	,	PUNCT
ajis02-154	209	9	we	we	PRON
ajis02-154	209	10	've	have	AUX
ajis02-154	209	11	had	have	VERB
ajis02-154	209	12	remarkable	remarkable	ADJ
ajis02-154	209	13	gains	gain	NOUN
ajis02-154	209	14	.	.	PUNCT
ajis02-154	210	1	we	we	PRON
ajis02-154	210	2	have	have	AUX
ajis02-154	210	3	reduced	reduce	VERB
ajis02-154	210	4	costs	cost	NOUN
ajis02-154	210	5	by	by	ADP
ajis02-154	210	6	about	about	ADV
ajis02-154	210	7	50	50	NUM
ajis02-154	210	8	%	%	NOUN
ajis02-154	210	9	in	in	ADP
ajis02-154	210	10	3	3	NUM
ajis02-154	210	11	years	year	NOUN
ajis02-154	210	12	…	…	PUNCT
ajis02-154	210	13	and	and	CCONJ
ajis02-154	210	14	that	that	PRON
ajis02-154	210	15	’s	’	VERB
ajis02-154	210	16	due	due	ADJ
ajis02-154	210	17	to	to	ADP
ajis02-154	210	18	case	case	NOUN
ajis02-154	210	19	management	management	NOUN
ajis02-154	210	20	.	.	PUNCT
ajis02-154	211	1	but	but	CCONJ
ajis02-154	211	2	you	you	PRON
ajis02-154	211	3	need	need	VERB
ajis02-154	211	4	clarity	clarity	NOUN
ajis02-154	211	5	concerning	concern	VERB
ajis02-154	211	6	what	what	PRON
ajis02-154	211	7	you	you	PRON
ajis02-154	211	8	want	want	VERB
ajis02-154	211	9	to	to	PART
ajis02-154	211	10	do	do	VERB
ajis02-154	211	11	.	.	PUNCT
ajis02-154	212	1	we	we	PRON
ajis02-154	212	2	spent	spend	VERB
ajis02-154	212	3	a	a	DET
ajis02-154	212	4	lot	lot	NOUN
ajis02-154	212	5	of	of	ADP
ajis02-154	212	6	time	time	NOUN
ajis02-154	212	7	talking	talk	VERB
ajis02-154	212	8	to	to	ADP
ajis02-154	212	9	the	the	DET
ajis02-154	212	10	case	case	NOUN
ajis02-154	212	11	managers	manager	NOUN
ajis02-154	212	12	so	so	SCONJ
ajis02-154	212	13	that	that	SCONJ
ajis02-154	212	14	they	they	PRON
ajis02-154	212	15	understand	understand	VERB
ajis02-154	212	16	the	the	DET
ajis02-154	212	17	vision	vision	NOUN
ajis02-154	212	18	of	of	ADP
ajis02-154	212	19	the	the	DET
ajis02-154	212	20	company	company	NOUN
ajis02-154	212	21	…	…	PUNCT
ajis02-154	212	22	.	.	PUNCT
ajis02-154	213	1	you	you	PRON
ajis02-154	213	2	can	can	AUX
ajis02-154	213	3	not	not	PART
ajis02-154	213	4	be	be	AUX
ajis02-154	213	5	beside	beside	ADP
ajis02-154	213	6	them	they	PRON
ajis02-154	213	7	all	all	DET
ajis02-154	213	8	the	the	DET
ajis02-154	213	9	time	time	NOUN
ajis02-154	213	10	when	when	SCONJ
ajis02-154	213	11	they	they	PRON
ajis02-154	213	12	are	be	AUX
ajis02-154	213	13	making	make	VERB
ajis02-154	213	14	those	those	DET
ajis02-154	213	15	calls	call	NOUN
ajis02-154	213	16	.	.	PUNCT
ajis02-154	214	1	and	and	CCONJ
ajis02-154	214	2	later	later	ADV
ajis02-154	214	3	…	…	PUNCT
ajis02-154	214	4	what	what	PRON
ajis02-154	214	5	we	we	PRON
ajis02-154	214	6	have	have	AUX
ajis02-154	214	7	found	find	VERB
ajis02-154	214	8	is	be	AUX
ajis02-154	214	9	that	that	SCONJ
ajis02-154	214	10	if	if	SCONJ
ajis02-154	214	11	you	you	PRON
ajis02-154	214	12	do	do	VERB
ajis02-154	214	13	it	it	PRON
ajis02-154	214	14	right	right	ADV
ajis02-154	214	15	the	the	DET
ajis02-154	214	16	first	first	ADJ
ajis02-154	214	17	time	time	NOUN
ajis02-154	214	18	,	,	PUNCT
ajis02-154	214	19	if	if	SCONJ
ajis02-154	214	20	you	you	PRON
ajis02-154	214	21	do	do	VERB
ajis02-154	214	22	it	it	PRON
ajis02-154	214	23	quickly	quickly	ADV
ajis02-154	214	24	the	the	DET
ajis02-154	214	25	first	first	ADJ
ajis02-154	214	26	time	time	NOUN
ajis02-154	214	27	,	,	PUNCT
ajis02-154	214	28	you	you	PRON
ajis02-154	214	29	are	be	AUX
ajis02-154	214	30	very	very	ADV
ajis02-154	214	31	likely	likely	ADJ
ajis02-154	214	32	to	to	PART
ajis02-154	214	33	reduce	reduce	VERB
ajis02-154	214	34	cost	cost	NOUN
ajis02-154	214	35	and	and	CCONJ
ajis02-154	214	36	get	get	VERB
ajis02-154	214	37	greater	great	ADJ
ajis02-154	214	38	customer	customer	NOUN
ajis02-154	214	39	satisfaction	satisfaction	NOUN
ajis02-154	214	40	,	,	PUNCT
ajis02-154	214	41	a	a	DET
ajis02-154	214	42	happy	happy	ADJ
ajis02-154	214	43	customer	customer	NOUN
ajis02-154	214	44	,	,	PUNCT
ajis02-154	214	45	a	a	DET
ajis02-154	214	46	virtuous	virtuous	ADJ
ajis02-154	214	47	circle	circle	NOUN
ajis02-154	214	48	.	.	PUNCT
ajis02-154	215	1	the	the	DET
ajis02-154	215	2	it	it	PRON
ajis02-154	215	3	part	part	NOUN
ajis02-154	215	4	of	of	ADP
ajis02-154	215	5	this	this	PRON
ajis02-154	215	6	is	be	AUX
ajis02-154	215	7	to	to	PART
ajis02-154	215	8	provide	provide	VERB
ajis02-154	215	9	a	a	DET
ajis02-154	215	10	tool	tool	NOUN
ajis02-154	215	11	to	to	PART
ajis02-154	215	12	support	support	VERB
ajis02-154	215	13	case	case	NOUN
ajis02-154	215	14	managers	manager	NOUN
ajis02-154	215	15	.	.	PUNCT
ajis02-154	216	1	(	(	PUNCT
ajis02-154	216	2	ceo	ceo	NOUN
ajis02-154	216	3	)	)	PUNCT
ajis02-154	216	4	a	a	DET
ajis02-154	216	5	case	case	NOUN
ajis02-154	216	6	manner	manner	NOUN
ajis02-154	216	7	confirms	confirm	VERB
ajis02-154	216	8	this	this	PRON
ajis02-154	216	9	,	,	PUNCT
ajis02-154	216	10	with	with	ADP
ajis02-154	216	11	:	:	PUNCT
ajis02-154	216	12	it	it	PRON
ajis02-154	216	13	has	have	AUX
ajis02-154	216	14	made	make	VERB
ajis02-154	216	15	us	we	PRON
ajis02-154	216	16	more	more	ADV
ajis02-154	216	17	conscious	conscious	ADJ
ajis02-154	216	18	of	of	ADP
ajis02-154	216	19	our	our	PRON
ajis02-154	216	20	statistics	statistic	NOUN
ajis02-154	216	21	on	on	ADP
ajis02-154	216	22	the	the	DET
ajis02-154	216	23	kpis	kpis	PROPN
ajis02-154	216	24	by	by	ADP
ajis02-154	216	25	which	which	PRON
ajis02-154	216	26	they	they	PRON
ajis02-154	216	27	measure	measure	VERB
ajis02-154	216	28	our	our	PRON
ajis02-154	216	29	performance	performance	NOUN
ajis02-154	216	30	[	[	X
ajis02-154	216	31	so	so	X
ajis02-154	216	32	]	]	X
ajis02-154	216	33	it	it	PRON
ajis02-154	216	34	is	be	AUX
ajis02-154	216	35	not	not	PART
ajis02-154	216	36	only	only	ADV
ajis02-154	216	37	helping	help	VERB
ajis02-154	216	38	case	case	NOUN
ajis02-154	216	39	management	management	NOUN
ajis02-154	216	40	,	,	PUNCT
ajis02-154	216	41	it	it	PRON
ajis02-154	216	42	is	be	AUX
ajis02-154	216	43	helping	help	VERB
ajis02-154	216	44	at	at	ADP
ajis02-154	216	45	head	head	NOUN
ajis02-154	216	46	office	office	NOUN
ajis02-154	216	47	.	.	PUNCT
ajis02-154	217	1	(	(	PUNCT
ajis02-154	217	2	case	case	NOUN
ajis02-154	217	3	manager	manager	NOUN
ajis02-154	217	4	4	4	NUM
ajis02-154	217	5	)	)	PUNCT
ajis02-154	217	6	2	2	NUM
ajis02-154	217	7	.	.	X
ajis02-154	217	8	linking	link	VERB
ajis02-154	217	9	ist	ist	NOUN
ajis02-154	217	10	to	to	ADP
ajis02-154	217	11	the	the	DET
ajis02-154	217	12	vision	vision	NOUN
ajis02-154	217	13	from	from	ADP
ajis02-154	217	14	day	day	NOUN
ajis02-154	217	15	one	one	NUM
ajis02-154	217	16	,	,	PUNCT
ajis02-154	217	17	ist	ist	NOUN
ajis02-154	217	18	has	have	AUX
ajis02-154	217	19	been	be	AUX
ajis02-154	217	20	linked	link	VERB
ajis02-154	217	21	with	with	ADP
ajis02-154	217	22	business	business	NOUN
ajis02-154	217	23	strategy	strategy	NOUN
ajis02-154	217	24	.	.	PUNCT
ajis02-154	218	1	initially	initially	ADV
ajis02-154	218	2	the	the	DET
ajis02-154	218	3	ist	ist	NOUN
ajis02-154	218	4	people	people	NOUN
ajis02-154	218	5	worked	work	VERB
ajis02-154	218	6	in	in	ADP
ajis02-154	218	7	the	the	DET
ajis02-154	218	8	same	same	ADJ
ajis02-154	218	9	building	building	NOUN
ajis02-154	218	10	as	as	SCONJ
ajis02-154	218	11	the	the	DET
ajis02-154	218	12	business	business	NOUN
ajis02-154	218	13	people	people	NOUN
ajis02-154	218	14	each	each	PRON
ajis02-154	218	15	learning	learn	VERB
ajis02-154	218	16	from	from	ADP
ajis02-154	218	17	the	the	DET
ajis02-154	218	18	other	other	ADJ
ajis02-154	218	19	.	.	PUNCT
ajis02-154	219	1	now	now	ADV
ajis02-154	219	2	separated	separate	VERB
ajis02-154	219	3	,	,	PUNCT
ajis02-154	219	4	the	the	DET
ajis02-154	219	5	bonds	bond	NOUN
ajis02-154	219	6	remain	remain	VERB
ajis02-154	219	7	strong	strong	ADJ
ajis02-154	219	8	.	.	PUNCT
ajis02-154	220	1	each	each	PRON
ajis02-154	220	2	has	have	VERB
ajis02-154	220	3	a	a	DET
ajis02-154	220	4	rich	rich	ADJ
ajis02-154	220	5	understanding	understanding	NOUN
ajis02-154	220	6	of	of	ADP
ajis02-154	220	7	the	the	DET
ajis02-154	220	8	other	other	ADJ
ajis02-154	220	9	's	's	PART
ajis02-154	220	10	expertise	expertise	NOUN
ajis02-154	220	11	.	.	PUNCT
ajis02-154	221	1	on	on	ADP
ajis02-154	221	2	the	the	DET
ajis02-154	221	3	business	business	NOUN
ajis02-154	221	4	side	side	NOUN
ajis02-154	221	5	,	,	PUNCT
ajis02-154	221	6	care	care	NOUN
ajis02-154	221	7	was	be	AUX
ajis02-154	221	8	taken	take	VERB
ajis02-154	221	9	to	to	PART
ajis02-154	221	10	be	be	AUX
ajis02-154	221	11	not	not	PART
ajis02-154	221	12	only	only	ADV
ajis02-154	221	13	‘	'	PUNCT
ajis02-154	221	14	top	top	NOUN
ajis02-154	221	15	down	down	ADV
ajis02-154	221	16	,	,	PUNCT
ajis02-154	221	17	’	'	PUNCT
ajis02-154	221	18	driven	drive	VERB
ajis02-154	221	19	by	by	ADP
ajis02-154	221	20	the	the	DET
ajis02-154	221	21	ceo	ceo	PROPN
ajis02-154	221	22	and	and	CCONJ
ajis02-154	221	23	general	general	ADJ
ajis02-154	221	24	managers	manager	NOUN
ajis02-154	221	25	,	,	PUNCT
ajis02-154	221	26	but	but	CCONJ
ajis02-154	221	27	also	also	ADV
ajis02-154	221	28	to	to	PART
ajis02-154	221	29	go	go	VERB
ajis02-154	221	30	back	back	ADV
ajis02-154	221	31	to	to	ADP
ajis02-154	221	32	the	the	DET
ajis02-154	221	33	case	case	NOUN
ajis02-154	221	34	mangers	manger	NOUN
ajis02-154	221	35	and	and	CCONJ
ajis02-154	221	36	see	see	VERB
ajis02-154	221	37	how	how	SCONJ
ajis02-154	221	38	it	it	PRON
ajis02-154	221	39	is	be	AUX
ajis02-154	221	40	working	work	VERB
ajis02-154	221	41	.	.	PUNCT
ajis02-154	222	1	so	so	ADV
ajis02-154	222	2	,	,	PUNCT
ajis02-154	222	3	acc	acc	PROPN
ajis02-154	222	4	has	have	AUX
ajis02-154	222	5	achieved	achieve	VERB
ajis02-154	222	6	the	the	DET
ajis02-154	222	7	normative	normative	ADJ
ajis02-154	222	8	model	model	NOUN
ajis02-154	222	9	of	of	ADP
ajis02-154	222	10	ist	ist	NOUN
ajis02-154	222	11	strategy	strategy	NOUN
ajis02-154	222	12	,	,	PUNCT
ajis02-154	222	13	top	top	VERB
ajis02-154	222	14	down	down	ADV
ajis02-154	222	15	bottom	bottom	NOUN
ajis02-154	222	16	up	up	ADP
ajis02-154	222	17	.	.	PUNCT
ajis02-154	223	1	employing	employ	VERB
ajis02-154	223	2	a	a	DET
ajis02-154	223	3	former	former	ADJ
ajis02-154	223	4	case	case	NOUN
ajis02-154	223	5	manager	manager	NOUN
ajis02-154	223	6	as	as	ADP
ajis02-154	223	7	head	head	NOUN
ajis02-154	223	8	of	of	ADP
ajis02-154	223	9	the	the	DET
ajis02-154	223	10	business	business	NOUN
ajis02-154	223	11	team	team	NOUN
ajis02-154	223	12	has	have	AUX
ajis02-154	223	13	helped	help	VERB
ajis02-154	223	14	in	in	ADP
ajis02-154	223	15	understanding	understand	VERB
ajis02-154	223	16	case	case	NOUN
ajis02-154	223	17	managers	manager	NOUN
ajis02-154	223	18	’	'	PUNCT
ajis02-154	223	19	needs	need	NOUN
ajis02-154	223	20	.	.	PUNCT
ajis02-154	224	1	as	as	ADP
ajis02-154	224	2	a	a	DET
ajis02-154	224	3	result	result	NOUN
ajis02-154	224	4	of	of	ADP
ajis02-154	224	5	restructuring	restructuring	NOUN
ajis02-154	224	6	we	we	PRON
ajis02-154	224	7	ended	end	VERB
ajis02-154	224	8	up	up	ADP
ajis02-154	224	9	working	work	VERB
ajis02-154	224	10	here	here	ADV
ajis02-154	224	11	alongside	alongside	ADP
ajis02-154	224	12	the	the	DET
ajis02-154	224	13	technology	technology	NOUN
ajis02-154	224	14	people	people	NOUN
ajis02-154	224	15	…	…	PUNCT
ajis02-154	224	16	.	.	PUNCT
ajis02-154	225	1	that	that	PRON
ajis02-154	225	2	was	be	AUX
ajis02-154	225	3	a	a	DET
ajis02-154	225	4	key	key	ADJ
ajis02-154	225	5	thing	thing	NOUN
ajis02-154	225	6	that	that	PRON
ajis02-154	225	7	we	we	PRON
ajis02-154	225	8	had	have	VERB
ajis02-154	225	9	business	business	NOUN
ajis02-154	225	10	people	people	NOUN
ajis02-154	225	11	and	and	CCONJ
ajis02-154	225	12	technology	technology	NOUN
ajis02-154	225	13	people	people	NOUN
ajis02-154	225	14	in	in	ADP
ajis02-154	225	15	the	the	DET
ajis02-154	225	16	same	same	ADJ
ajis02-154	225	17	place	place	NOUN
ajis02-154	225	18	,	,	PUNCT
ajis02-154	225	19	working	work	VERB
ajis02-154	225	20	together	together	ADV
ajis02-154	225	21	.	.	PUNCT
ajis02-154	226	1	the	the	DET
ajis02-154	226	2	technical	technical	ADJ
ajis02-154	226	3	were	be	AUX
ajis02-154	226	4	learning	learn	VERB
ajis02-154	226	5	about	about	ADP
ajis02-154	226	6	the	the	DET
ajis02-154	226	7	business	business	NOUN
ajis02-154	226	8	,	,	PUNCT
ajis02-154	226	9	and	and	CCONJ
ajis02-154	226	10	the	the	DET
ajis02-154	226	11	business	business	NOUN
ajis02-154	226	12	were	be	AUX
ajis02-154	226	13	learning	learn	VERB
ajis02-154	226	14	about	about	ADP
ajis02-154	226	15	the	the	DET
ajis02-154	226	16	options	option	NOUN
ajis02-154	226	17	.	.	PUNCT
ajis02-154	227	1	(	(	PUNCT
ajis02-154	227	2	manager	manager	NOUN
ajis02-154	227	3	1	1	NUM
ajis02-154	227	4	)	)	PUNCT
ajis02-154	227	5	ajis	ajis	ADV
ajis02-154	227	6	vol	vol	NOUN
ajis02-154	227	7	.	.	PUNCT
ajis02-154	228	1	10	10	NUM
ajis02-154	228	2	no	no	NOUN
ajis02-154	228	3	.	.	NOUN
ajis02-154	228	4	2	2	NUM
ajis02-154	228	5	may	may	PROPN
ajis02-154	228	6	2003	2003	NUM
ajis02-154	228	7	76	76	NUM
ajis02-154	228	8	asked	ask	VERB
ajis02-154	228	9	about	about	ADP
ajis02-154	228	10	future	future	ADJ
ajis02-154	228	11	ist	ist	NOUN
ajis02-154	228	12	plans	plan	NOUN
ajis02-154	228	13	for	for	ADP
ajis02-154	228	14	acc	acc	PROPN
ajis02-154	228	15	,	,	PUNCT
ajis02-154	228	16	the	the	DET
ajis02-154	228	17	ceo	ceo	NOUN
ajis02-154	228	18	responded	respond	VERB
ajis02-154	228	19	:	:	PUNCT
ajis02-154	228	20	making	make	VERB
ajis02-154	228	21	more	more	ADJ
ajis02-154	228	22	and	and	CCONJ
ajis02-154	228	23	more	more	ADJ
ajis02-154	228	24	systems	system	NOUN
ajis02-154	228	25	available	available	ADJ
ajis02-154	228	26	on	on	ADP
ajis02-154	228	27	-	-	PUNCT
ajis02-154	228	28	time	time	NOUN
ajis02-154	228	29	,	,	PUNCT
ajis02-154	228	30	on	on	ADP
ajis02-154	228	31	-	-	PUNCT
ajis02-154	228	32	line	line	NOUN
ajis02-154	228	33	to	to	PART
ajis02-154	228	34	case	case	VERB
ajis02-154	228	35	managers	manager	NOUN
ajis02-154	228	36	…	…	PUNCT
ajis02-154	228	37	.	.	PUNCT
ajis02-154	229	1	another	another	DET
ajis02-154	229	2	plan	plan	NOUN
ajis02-154	229	3	is	be	AUX
ajis02-154	229	4	to	to	PART
ajis02-154	229	5	use	use	VERB
ajis02-154	229	6	e	e	NOUN
ajis02-154	229	7	-	-	NOUN
ajis02-154	229	8	commerce	commerce	NOUN
ajis02-154	229	9	more	more	ADJ
ajis02-154	229	10	and	and	CCONJ
ajis02-154	229	11	more	more	ADJ
ajis02-154	229	12	that	that	PRON
ajis02-154	229	13	’s	’	VERB
ajis02-154	229	14	the	the	DET
ajis02-154	229	15	big	big	ADJ
ajis02-154	229	16	strategy	strategy	NOUN
ajis02-154	229	17	.	.	PUNCT
ajis02-154	230	1	most	most	ADJ
ajis02-154	230	2	of	of	ADP
ajis02-154	230	3	our	our	PRON
ajis02-154	230	4	interfaces	interface	NOUN
ajis02-154	230	5	with	with	ADP
ajis02-154	230	6	doctors	doctor	NOUN
ajis02-154	230	7	,	,	PUNCT
ajis02-154	230	8	such	such	ADJ
ajis02-154	230	9	as	as	ADP
ajis02-154	230	10	ordering	order	VERB
ajis02-154	230	11	forms	form	NOUN
ajis02-154	230	12	and	and	CCONJ
ajis02-154	230	13	receiving	receive	VERB
ajis02-154	230	14	forms	form	NOUN
ajis02-154	230	15	,	,	PUNCT
ajis02-154	230	16	are	be	AUX
ajis02-154	230	17	on	on	ADP
ajis02-154	230	18	-	-	PUNCT
ajis02-154	230	19	line	line	NOUN
ajis02-154	230	20	.	.	PUNCT
ajis02-154	231	1	which	which	PRON
ajis02-154	231	2	is	be	AUX
ajis02-154	231	3	quite	quite	ADV
ajis02-154	231	4	good	good	ADJ
ajis02-154	231	5	.	.	PUNCT
ajis02-154	232	1	we	we	PRON
ajis02-154	232	2	get	get	VERB
ajis02-154	232	3	claims	claim	NOUN
ajis02-154	232	4	in	in	ADP
ajis02-154	232	5	real	real	ADJ
ajis02-154	232	6	-	-	PUNCT
ajis02-154	232	7	time	time	NOUN
ajis02-154	232	8	and	and	CCONJ
ajis02-154	232	9	notification	notification	NOUN
ajis02-154	232	10	of	of	ADP
ajis02-154	232	11	accidents	accident	NOUN
ajis02-154	232	12	in	in	ADP
ajis02-154	232	13	real	real	ADJ
ajis02-154	232	14	-	-	PUNCT
ajis02-154	232	15	time	time	NOUN
ajis02-154	232	16	.	.	PUNCT
ajis02-154	233	1	so	so	ADV
ajis02-154	233	2	,	,	PUNCT
ajis02-154	233	3	instead	instead	ADV
ajis02-154	233	4	of	of	ADP
ajis02-154	233	5	waiting	wait	VERB
ajis02-154	233	6	7	7	NUM
ajis02-154	233	7	-	-	SYM
ajis02-154	233	8	8	8	NUM
ajis02-154	233	9	days	day	NOUN
ajis02-154	233	10	for	for	SCONJ
ajis02-154	233	11	the	the	DET
ajis02-154	233	12	practice	practice	NOUN
ajis02-154	233	13	nurse	nurse	NOUN
ajis02-154	233	14	to	to	PART
ajis02-154	233	15	bundle	bundle	VERB
ajis02-154	233	16	them	they	PRON
ajis02-154	233	17	up	up	ADP
ajis02-154	233	18	and	and	CCONJ
ajis02-154	233	19	put	put	VERB
ajis02-154	233	20	them	they	PRON
ajis02-154	233	21	in	in	ADP
ajis02-154	233	22	the	the	DET
ajis02-154	233	23	envelope	envelope	NOUN
ajis02-154	233	24	,	,	PUNCT
ajis02-154	233	25	we	we	PRON
ajis02-154	233	26	are	be	AUX
ajis02-154	233	27	getting	get	VERB
ajis02-154	233	28	them	they	PRON
ajis02-154	233	29	the	the	DET
ajis02-154	233	30	next	next	ADJ
ajis02-154	233	31	day	day	NOUN
ajis02-154	233	32	.	.	PUNCT
ajis02-154	234	1	3	3	X
ajis02-154	234	2	.	.	X
ajis02-154	234	3	supporting	support	VERB
ajis02-154	234	4	a	a	DET
ajis02-154	234	5	human	human	NOUN
ajis02-154	234	6	-	-	PUNCT
ajis02-154	234	7	centred	centre	VERB
ajis02-154	234	8	strategy	strategy	NOUN
ajis02-154	234	9	ist	ist	NOUN
ajis02-154	234	10	has	have	AUX
ajis02-154	234	11	enhanced	enhance	VERB
ajis02-154	234	12	the	the	DET
ajis02-154	234	13	way	way	NOUN
ajis02-154	234	14	people	people	NOUN
ajis02-154	234	15	work	work	VERB
ajis02-154	234	16	.	.	PUNCT
ajis02-154	235	1	it	it	PRON
ajis02-154	235	2	has	have	AUX
ajis02-154	235	3	helped	help	VERB
ajis02-154	235	4	managers	manager	NOUN
ajis02-154	235	5	to	to	PART
ajis02-154	235	6	handle	handle	VERB
ajis02-154	235	7	large	large	ADJ
ajis02-154	235	8	numbers	number	NOUN
ajis02-154	235	9	of	of	ADP
ajis02-154	235	10	clients	client	NOUN
ajis02-154	235	11	whilst	whilst	SCONJ
ajis02-154	235	12	still	still	ADV
ajis02-154	235	13	focusing	focus	VERB
ajis02-154	235	14	on	on	ADP
ajis02-154	235	15	each	each	DET
ajis02-154	235	16	one	one	NOUN
ajis02-154	235	17	as	as	ADP
ajis02-154	235	18	an	an	DET
ajis02-154	235	19	individual	individual	NOUN
ajis02-154	235	20	.	.	PUNCT
ajis02-154	236	1	as	as	SCONJ
ajis02-154	236	2	previously	previously	ADV
ajis02-154	236	3	mentioned	mention	VERB
ajis02-154	236	4	,	,	PUNCT
ajis02-154	236	5	ist	ist	NOUN
ajis02-154	236	6	has	have	AUX
ajis02-154	236	7	been	be	AUX
ajis02-154	236	8	linked	link	VERB
ajis02-154	236	9	with	with	ADP
ajis02-154	236	10	business	business	NOUN
ajis02-154	236	11	strategy	strategy	NOUN
ajis02-154	236	12	,	,	PUNCT
ajis02-154	236	13	and	and	CCONJ
ajis02-154	236	14	the	the	DET
ajis02-154	236	15	strategy	strategy	NOUN
ajis02-154	236	16	at	at	ADP
ajis02-154	236	17	acc	acc	PROPN
ajis02-154	236	18	is	be	AUX
ajis02-154	236	19	focused	focus	VERB
ajis02-154	236	20	on	on	ADP
ajis02-154	236	21	supporting	support	VERB
ajis02-154	236	22	employees	employee	NOUN
ajis02-154	236	23	in	in	ADP
ajis02-154	236	24	performing	perform	VERB
ajis02-154	236	25	their	their	PRON
ajis02-154	236	26	job	job	NOUN
ajis02-154	236	27	.	.	PUNCT
ajis02-154	237	1	the	the	DET
ajis02-154	237	2	ceo	ceo	NOUN
ajis02-154	237	3	commented	comment	VERB
ajis02-154	237	4	:	:	PUNCT
ajis02-154	237	5	if	if	SCONJ
ajis02-154	237	6	you	you	PRON
ajis02-154	237	7	just	just	ADV
ajis02-154	237	8	let	let	VERB
ajis02-154	237	9	god	god	PROPN
ajis02-154	237	10	do	do	VERB
ajis02-154	237	11	his	his	PRON
ajis02-154	237	12	work	work	NOUN
ajis02-154	237	13	and	and	CCONJ
ajis02-154	237	14	let	let	VERB
ajis02-154	237	15	people	people	NOUN
ajis02-154	237	16	motivate	motivate	VERB
ajis02-154	237	17	themselves	themselves	PRON
ajis02-154	237	18	…	…	PUNCT
ajis02-154	237	19	a	a	DET
ajis02-154	237	20	large	large	ADJ
ajis02-154	237	21	proportion	proportion	NOUN
ajis02-154	237	22	will	will	AUX
ajis02-154	237	23	make	make	VERB
ajis02-154	237	24	it	it	PRON
ajis02-154	237	25	back	back	ADP
ajis02-154	237	26	[	[	X
ajis02-154	237	27	to	to	PART
ajis02-154	237	28	work	work	VERB
ajis02-154	237	29	]	]	PUNCT
ajis02-154	237	30	themselves	themselves	PRON
ajis02-154	237	31	.	.	PUNCT
ajis02-154	238	1	we	we	PRON
ajis02-154	238	2	are	be	AUX
ajis02-154	238	3	looking	look	VERB
ajis02-154	238	4	at	at	ADP
ajis02-154	238	5	the	the	DET
ajis02-154	238	6	marginal	marginal	ADJ
ajis02-154	238	7	peoples	people	NOUN
ajis02-154	238	8	who	who	PRON
ajis02-154	238	9	need	need	VERB
ajis02-154	238	10	a	a	DET
ajis02-154	238	11	bit	bit	NOUN
ajis02-154	238	12	of	of	ADP
ajis02-154	238	13	a	a	DET
ajis02-154	238	14	hand	hand	NOUN
ajis02-154	238	15	to	to	PART
ajis02-154	238	16	get	get	VERB
ajis02-154	238	17	that	that	DET
ajis02-154	238	18	way	way	NOUN
ajis02-154	238	19	.	.	PUNCT
ajis02-154	239	1	the	the	DET
ajis02-154	239	2	other	other	ADJ
ajis02-154	239	3	issue	issue	NOUN
ajis02-154	239	4	is	be	AUX
ajis02-154	239	5	that	that	SCONJ
ajis02-154	239	6	people	people	NOUN
ajis02-154	239	7	have	have	VERB
ajis02-154	239	8	an	an	DET
ajis02-154	239	9	entitlement	entitlement	NOUN
ajis02-154	239	10	,	,	PUNCT
ajis02-154	239	11	in	in	ADP
ajis02-154	239	12	law	law	NOUN
ajis02-154	239	13	,	,	PUNCT
ajis02-154	239	14	to	to	ADP
ajis02-154	239	15	acc	acc	PROPN
ajis02-154	239	16	care	care	PROPN
ajis02-154	239	17	.	.	PUNCT
ajis02-154	240	1	but	but	CCONJ
ajis02-154	240	2	some	some	DET
ajis02-154	240	3	people	people	NOUN
ajis02-154	240	4	get	get	VERB
ajis02-154	240	5	confused	confuse	VERB
ajis02-154	240	6	and	and	CCONJ
ajis02-154	240	7	bewildered	bewilder	VERB
ajis02-154	240	8	by	by	ADP
ajis02-154	240	9	the	the	DET
ajis02-154	240	10	process	process	NOUN
ajis02-154	240	11	.	.	PUNCT
ajis02-154	241	1	if	if	SCONJ
ajis02-154	241	2	you	you	PRON
ajis02-154	241	3	have	have	VERB
ajis02-154	241	4	a	a	DET
ajis02-154	241	5	traumatic	traumatic	ADJ
ajis02-154	241	6	brain	brain	NOUN
ajis02-154	241	7	injury	injury	NOUN
ajis02-154	241	8	as	as	ADP
ajis02-154	241	9	a	a	DET
ajis02-154	241	10	consequence	consequence	NOUN
ajis02-154	241	11	of	of	ADP
ajis02-154	241	12	a	a	DET
ajis02-154	241	13	car	car	NOUN
ajis02-154	241	14	accident	accident	NOUN
ajis02-154	241	15	or	or	CCONJ
ajis02-154	241	16	severe	severe	ADJ
ajis02-154	241	17	concussion	concussion	NOUN
ajis02-154	241	18	and	and	CCONJ
ajis02-154	241	19	you	you	PRON
ajis02-154	241	20	need	need	VERB
ajis02-154	241	21	physiotherapy	physiotherapy	NOUN
ajis02-154	241	22	or	or	CCONJ
ajis02-154	241	23	help	help	VERB
ajis02-154	241	24	to	to	PART
ajis02-154	241	25	re	re	VERB
ajis02-154	241	26	-	-	VERB
ajis02-154	241	27	jig	jig	VERB
ajis02-154	241	28	your	your	PRON
ajis02-154	241	29	life	life	NOUN
ajis02-154	241	30	,	,	PUNCT
ajis02-154	241	31	you	you	PRON
ajis02-154	241	32	really	really	ADV
ajis02-154	241	33	do	do	AUX
ajis02-154	241	34	need	need	VERB
ajis02-154	241	35	assistance	assistance	NOUN
ajis02-154	241	36	…	…	PUNCT
ajis02-154	241	37	the	the	DET
ajis02-154	241	38	earlier	early	ADJ
ajis02-154	241	39	we	we	PRON
ajis02-154	241	40	can	can	AUX
ajis02-154	241	41	get	get	VERB
ajis02-154	241	42	people	people	NOUN
ajis02-154	241	43	in	in	ADP
ajis02-154	241	44	to	to	PART
ajis02-154	241	45	be	be	AUX
ajis02-154	241	46	re	re	VERB
ajis02-154	241	47	-	-	VERB
ajis02-154	241	48	crafted	craft	VERB
ajis02-154	241	49	,	,	PUNCT
ajis02-154	241	50	the	the	DET
ajis02-154	241	51	better	well	ADJ
ajis02-154	241	52	.	.	PUNCT
ajis02-154	242	1	4	4	X
ajis02-154	242	2	.	.	X
ajis02-154	242	3	harvesting	harvesting	NOUN
ajis02-154	242	4	ist	ist	NOUN
ajis02-154	242	5	acc	acc	PROPN
ajis02-154	242	6	has	have	AUX
ajis02-154	242	7	adopted	adopt	VERB
ajis02-154	242	8	a	a	DET
ajis02-154	242	9	lot	lot	NOUN
ajis02-154	242	10	of	of	ADP
ajis02-154	242	11	the	the	DET
ajis02-154	242	12	latest	late	ADJ
ajis02-154	242	13	technology	technology	NOUN
ajis02-154	242	14	including	include	VERB
ajis02-154	242	15	intranets	intranet	NOUN
ajis02-154	242	16	,	,	PUNCT
ajis02-154	242	17	and	and	CCONJ
ajis02-154	242	18	extranets	extranet	NOUN
ajis02-154	242	19	.	.	PUNCT
ajis02-154	243	1	their	their	PRON
ajis02-154	243	2	aim	aim	NOUN
ajis02-154	243	3	,	,	PUNCT
ajis02-154	243	4	however	however	ADV
ajis02-154	243	5	,	,	PUNCT
ajis02-154	243	6	is	be	AUX
ajis02-154	243	7	to	to	PART
ajis02-154	243	8	keep	keep	VERB
ajis02-154	243	9	current	current	ADJ
ajis02-154	243	10	without	without	ADP
ajis02-154	243	11	using	use	VERB
ajis02-154	243	12	risky	risky	ADJ
ajis02-154	243	13	technology	technology	NOUN
ajis02-154	243	14	.	.	PUNCT
ajis02-154	244	1	we	we	PRON
ajis02-154	244	2	are	be	AUX
ajis02-154	244	3	leading	lead	VERB
ajis02-154	244	4	edge	edge	NOUN
ajis02-154	244	5	,	,	PUNCT
ajis02-154	244	6	not	not	PART
ajis02-154	244	7	bleeding	bleed	VERB
ajis02-154	244	8	edge	edge	NOUN
ajis02-154	244	9	.	.	PUNCT
ajis02-154	245	1	(	(	PUNCT
ajis02-154	245	2	manager	manager	NOUN
ajis02-154	245	3	)	)	PUNCT
ajis02-154	245	4	acc	acc	PROPN
ajis02-154	245	5	has	have	VERB
ajis02-154	245	6	plans	plan	NOUN
ajis02-154	245	7	for	for	ADP
ajis02-154	245	8	advancing	advance	VERB
ajis02-154	245	9	the	the	DET
ajis02-154	245	10	technology	technology	NOUN
ajis02-154	245	11	available	available	ADJ
ajis02-154	245	12	to	to	PART
ajis02-154	245	13	case	case	VERB
ajis02-154	245	14	managers	manager	NOUN
ajis02-154	245	15	and	and	CCONJ
ajis02-154	245	16	for	for	ADP
ajis02-154	245	17	supporting	support	VERB
ajis02-154	245	18	processes	process	NOUN
ajis02-154	245	19	but	but	CCONJ
ajis02-154	245	20	it	it	PRON
ajis02-154	245	21	is	be	AUX
ajis02-154	245	22	not	not	PART
ajis02-154	245	23	rushing	rush	VERB
ajis02-154	245	24	into	into	ADP
ajis02-154	245	25	new	new	ADJ
ajis02-154	245	26	initiatives	initiative	NOUN
ajis02-154	245	27	.	.	PUNCT
ajis02-154	246	1	rather	rather	ADV
ajis02-154	246	2	,	,	PUNCT
ajis02-154	246	3	acc	acc	PROPN
ajis02-154	246	4	is	be	AUX
ajis02-154	246	5	working	work	VERB
ajis02-154	246	6	to	to	PART
ajis02-154	246	7	understand	understand	VERB
ajis02-154	246	8	business	business	NOUN
ajis02-154	246	9	needs	need	NOUN
ajis02-154	246	10	and	and	CCONJ
ajis02-154	246	11	ensuring	ensure	VERB
ajis02-154	246	12	functionality	functionality	NOUN
ajis02-154	246	13	prior	prior	ADV
ajis02-154	246	14	to	to	ADP
ajis02-154	246	15	purchase	purchase	VERB
ajis02-154	246	16	.	.	PUNCT
ajis02-154	247	1	this	this	PRON
ajis02-154	247	2	is	be	AUX
ajis02-154	247	3	seen	see	VERB
ajis02-154	247	4	in	in	ADP
ajis02-154	247	5	their	their	PRON
ajis02-154	247	6	adoption	adoption	NOUN
ajis02-154	247	7	of	of	ADP
ajis02-154	247	8	the	the	DET
ajis02-154	247	9	internet	internet	NOUN
ajis02-154	247	10	.	.	PUNCT
ajis02-154	248	1	access	access	NOUN
ajis02-154	248	2	has	have	AUX
ajis02-154	248	3	been	be	AUX
ajis02-154	248	4	tightly	tightly	ADV
ajis02-154	248	5	controlled	control	VERB
ajis02-154	248	6	so	so	SCONJ
ajis02-154	248	7	that	that	SCONJ
ajis02-154	248	8	the	the	DET
ajis02-154	248	9	business	business	NOUN
ajis02-154	248	10	is	be	AUX
ajis02-154	248	11	supported	support	VERB
ajis02-154	248	12	,	,	PUNCT
ajis02-154	248	13	not	not	PART
ajis02-154	248	14	hindered	hinder	VERB
ajis02-154	248	15	,	,	PUNCT
ajis02-154	248	16	by	by	ADP
ajis02-154	248	17	access	access	NOUN
ajis02-154	248	18	.	.	PUNCT
ajis02-154	249	1	5	5	X
ajis02-154	249	2	.	.	X
ajis02-154	249	3	employing	employ	VERB
ajis02-154	249	4	a	a	DET
ajis02-154	249	5	flexible	flexible	ADJ
ajis02-154	249	6	architecture	architecture	NOUN
ajis02-154	249	7	businesses	business	NOUN
ajis02-154	249	8	in	in	ADP
ajis02-154	249	9	rapidly	rapidly	ADV
ajis02-154	249	10	changing	change	VERB
ajis02-154	249	11	environments	environment	NOUN
ajis02-154	249	12	need	need	VERB
ajis02-154	249	13	flexible	flexible	ADJ
ajis02-154	249	14	it	it	PRON
ajis02-154	249	15	architectures	architecture	NOUN
ajis02-154	249	16	.	.	PUNCT
ajis02-154	250	1	no	no	DET
ajis02-154	250	2	new	new	PROPN
ajis02-154	250	3	zealand	zealand	PROPN
ajis02-154	250	4	government	government	NOUN
ajis02-154	250	5	agency	agency	NOUN
ajis02-154	250	6	has	have	AUX
ajis02-154	250	7	had	have	VERB
ajis02-154	250	8	to	to	PART
ajis02-154	250	9	change	change	VERB
ajis02-154	250	10	more	more	ADJ
ajis02-154	250	11	than	than	SCONJ
ajis02-154	250	12	acc	acc	PROPN
ajis02-154	250	13	to	to	PART
ajis02-154	250	14	meet	meet	VERB
ajis02-154	250	15	the	the	DET
ajis02-154	250	16	needs	need	NOUN
ajis02-154	250	17	of	of	ADP
ajis02-154	250	18	new	new	ADJ
ajis02-154	250	19	legislation	legislation	NOUN
ajis02-154	250	20	.	.	PUNCT
ajis02-154	251	1	in	in	ADP
ajis02-154	251	2	many	many	ADJ
ajis02-154	251	3	respects	respect	NOUN
ajis02-154	251	4	,	,	PUNCT
ajis02-154	251	5	their	their	PRON
ajis02-154	251	6	environment	environment	NOUN
ajis02-154	251	7	is	be	AUX
ajis02-154	251	8	more	more	ADV
ajis02-154	251	9	chaotic	chaotic	ADJ
ajis02-154	251	10	than	than	ADP
ajis02-154	251	11	that	that	PRON
ajis02-154	251	12	of	of	ADP
ajis02-154	251	13	businesses	business	NOUN
ajis02-154	251	14	downtown	downtown	NOUN
ajis02-154	251	15	.	.	PUNCT
ajis02-154	252	1	their	their	PRON
ajis02-154	252	2	flexible	flexible	ADJ
ajis02-154	252	3	it	it	PRON
ajis02-154	252	4	architecture	architecture	NOUN
ajis02-154	252	5	allows	allow	VERB
ajis02-154	252	6	rapid	rapid	ADJ
ajis02-154	252	7	adaptation	adaptation	NOUN
ajis02-154	252	8	.	.	PUNCT
ajis02-154	253	1	as	as	SCONJ
ajis02-154	253	2	one	one	NUM
ajis02-154	253	3	manager	manager	NOUN
ajis02-154	253	4	said	say	VERB
ajis02-154	253	5	:	:	PUNCT
ajis02-154	253	6	[	[	X
ajis02-154	253	7	our	our	PRON
ajis02-154	253	8	it	it	NOUN
ajis02-154	253	9	system	system	NOUN
ajis02-154	253	10	]	]	PUNCT
ajis02-154	253	11	has	have	VERB
ajis02-154	253	12	to	to	PART
ajis02-154	253	13	be	be	AUX
ajis02-154	253	14	responsive	responsive	ADJ
ajis02-154	253	15	to	to	ADP
ajis02-154	253	16	changing	change	VERB
ajis02-154	253	17	business	business	NOUN
ajis02-154	253	18	requirements	requirement	NOUN
ajis02-154	253	19	.	.	PUNCT
ajis02-154	254	1	particularly	particularly	ADV
ajis02-154	254	2	at	at	ADP
ajis02-154	254	3	acc	acc	PROPN
ajis02-154	254	4	,	,	PUNCT
ajis02-154	254	5	where	where	SCONJ
ajis02-154	254	6	changes	change	NOUN
ajis02-154	254	7	of	of	ADP
ajis02-154	254	8	government	government	NOUN
ajis02-154	254	9	result	result	NOUN
ajis02-154	254	10	in	in	ADP
ajis02-154	254	11	complete	complete	ADJ
ajis02-154	254	12	changes	change	NOUN
ajis02-154	254	13	in	in	ADP
ajis02-154	254	14	legislation	legislation	NOUN
ajis02-154	254	15	,	,	PUNCT
ajis02-154	254	16	so	so	CCONJ
ajis02-154	254	17	we	we	PRON
ajis02-154	254	18	have	have	VERB
ajis02-154	254	19	to	to	PART
ajis02-154	254	20	completely	completely	ADV
ajis02-154	254	21	rip	rip	VERB
ajis02-154	254	22	out	out	ADP
ajis02-154	254	23	what	what	PRON
ajis02-154	254	24	we	we	PRON
ajis02-154	254	25	put	put	VERB
ajis02-154	254	26	in	in	ADP
ajis02-154	254	27	a	a	DET
ajis02-154	254	28	few	few	ADJ
ajis02-154	254	29	years	year	NOUN
ajis02-154	254	30	ago	ago	ADV
ajis02-154	254	31	…	…	PUNCT
ajis02-154	254	32	.	.	PUNCT
ajis02-154	255	1	we	we	PRON
ajis02-154	255	2	have	have	VERB
ajis02-154	255	3	to	to	PART
ajis02-154	255	4	be	be	AUX
ajis02-154	255	5	very	very	ADV
ajis02-154	255	6	adaptive	adaptive	ADJ
ajis02-154	255	7	.	.	PUNCT
ajis02-154	256	1	saying	say	VERB
ajis02-154	256	2	we	we	PRON
ajis02-154	256	3	ca	can	AUX
ajis02-154	256	4	n't	not	PART
ajis02-154	256	5	change	change	VERB
ajis02-154	256	6	it	it	PRON
ajis02-154	256	7	till	till	SCONJ
ajis02-154	256	8	a	a	DET
ajis02-154	256	9	year	year	NOUN
ajis02-154	256	10	’s	’s	PART
ajis02-154	256	11	time	time	NOUN
ajis02-154	256	12	is	be	AUX
ajis02-154	256	13	not	not	PART
ajis02-154	256	14	good	good	ADJ
ajis02-154	256	15	enough	enough	ADV
ajis02-154	256	16	.	.	PUNCT
ajis02-154	257	1	fortunately	fortunately	ADV
ajis02-154	257	2	we	we	PRON
ajis02-154	257	3	have	have	VERB
ajis02-154	257	4	a	a	DET
ajis02-154	257	5	platform	platform	NOUN
ajis02-154	257	6	that	that	PRON
ajis02-154	257	7	is	be	AUX
ajis02-154	257	8	very	very	ADV
ajis02-154	257	9	flexible	flexible	ADJ
ajis02-154	257	10	.	.	PUNCT
ajis02-154	258	1	it	it	PRON
ajis02-154	258	2	can	can	AUX
ajis02-154	258	3	talk	talk	VERB
ajis02-154	258	4	to	to	ADP
ajis02-154	258	5	completely	completely	ADV
ajis02-154	258	6	different	different	ADJ
ajis02-154	258	7	databases	database	NOUN
ajis02-154	258	8	all	all	ADV
ajis02-154	258	9	over	over	ADP
ajis02-154	258	10	the	the	DET
ajis02-154	258	11	place	place	NOUN
ajis02-154	258	12	.	.	PUNCT
ajis02-154	259	1	and	and	CCONJ
ajis02-154	259	2	that	that	PRON
ajis02-154	259	3	was	be	AUX
ajis02-154	259	4	not	not	PART
ajis02-154	259	5	accidental	accidental	ADJ
ajis02-154	259	6	.	.	PUNCT
ajis02-154	260	1	(	(	PUNCT
ajis02-154	260	2	manager	manager	NOUN
ajis02-154	260	3	2	2	NUM
ajis02-154	260	4	)	)	PUNCT
ajis02-154	260	5	6	6	NUM
ajis02-154	260	6	.	.	X
ajis02-154	260	7	standardising	standardise	VERB
ajis02-154	260	8	business	business	NOUN
ajis02-154	260	9	processes	process	NOUN
ajis02-154	260	10	in	in	ADP
ajis02-154	260	11	the	the	DET
ajis02-154	260	12	past	past	ADJ
ajis02-154	260	13	case	case	NOUN
ajis02-154	260	14	managers	manager	NOUN
ajis02-154	260	15	steered	steer	VERB
ajis02-154	260	16	away	away	ADV
ajis02-154	260	17	from	from	ADP
ajis02-154	260	18	adherence	adherence	NOUN
ajis02-154	260	19	to	to	ADP
ajis02-154	260	20	the	the	DET
ajis02-154	260	21	relentless	relentless	ADJ
ajis02-154	260	22	stream	stream	NOUN
ajis02-154	260	23	of	of	ADP
ajis02-154	260	24	legislated	legislate	VERB
ajis02-154	260	25	requirements	requirement	NOUN
ajis02-154	260	26	that	that	PRON
ajis02-154	260	27	is	be	AUX
ajis02-154	260	28	part	part	NOUN
ajis02-154	260	29	of	of	ADP
ajis02-154	260	30	being	be	AUX
ajis02-154	260	31	a	a	DET
ajis02-154	260	32	government	government	NOUN
ajis02-154	260	33	department	department	NOUN
ajis02-154	260	34	.	.	PUNCT
ajis02-154	261	1	however	however	ADV
ajis02-154	261	2	non	non	ADJ
ajis02-154	261	3	-	-	ADJ
ajis02-154	261	4	standardisation	standardisation	NOUN
ajis02-154	261	5	led	lead	VERB
ajis02-154	261	6	to	to	ADP
ajis02-154	261	7	less	less	ADV
ajis02-154	261	8	efficient	efficient	ADJ
ajis02-154	261	9	work	work	NOUN
ajis02-154	261	10	practices	practice	NOUN
ajis02-154	261	11	that	that	PRON
ajis02-154	261	12	could	could	AUX
ajis02-154	261	13	delay	delay	VERB
ajis02-154	261	14	recovery	recovery	NOUN
ajis02-154	261	15	for	for	ADP
ajis02-154	261	16	a	a	DET
ajis02-154	261	17	client	client	NOUN
ajis02-154	261	18	or	or	CCONJ
ajis02-154	261	19	result	result	VERB
ajis02-154	261	20	in	in	ADP
ajis02-154	261	21	underpayment	underpayment	NOUN
ajis02-154	261	22	or	or	CCONJ
ajis02-154	261	23	overpayment	overpayment	NOUN
ajis02-154	261	24	of	of	ADP
ajis02-154	261	25	claims	claim	NOUN
ajis02-154	261	26	.	.	PUNCT
ajis02-154	262	1	in	in	ADP
ajis02-154	262	2	the	the	DET
ajis02-154	262	3	new	new	ADJ
ajis02-154	262	4	standardised	standardised	ADJ
ajis02-154	262	5	system	system	NOUN
ajis02-154	262	6	,	,	PUNCT
ajis02-154	262	7	the	the	DET
ajis02-154	262	8	more	more	ADV
ajis02-154	262	9	routine	routine	ADJ
ajis02-154	262	10	aspects	aspect	NOUN
ajis02-154	262	11	of	of	ADP
ajis02-154	262	12	claims	claim	NOUN
ajis02-154	262	13	such	such	ADJ
ajis02-154	262	14	as	as	ADP
ajis02-154	262	15	required	require	VERB
ajis02-154	262	16	legislative	legislative	ADJ
ajis02-154	262	17	payments	payment	NOUN
ajis02-154	262	18	are	be	AUX
ajis02-154	262	19	calculated	calculate	VERB
ajis02-154	262	20	automatically	automatically	ADV
ajis02-154	262	21	,	,	PUNCT
ajis02-154	262	22	making	make	VERB
ajis02-154	262	23	for	for	ADP
ajis02-154	262	24	improved	improved	ADJ
ajis02-154	262	25	accuracy	accuracy	NOUN
ajis02-154	262	26	and	and	CCONJ
ajis02-154	262	27	adherence	adherence	NOUN
ajis02-154	262	28	to	to	ADP
ajis02-154	262	29	legislation	legislation	NOUN
ajis02-154	262	30	.	.	PUNCT
ajis02-154	263	1	in	in	ADP
ajis02-154	263	2	addition	addition	NOUN
ajis02-154	263	3	,	,	PUNCT
ajis02-154	263	4	the	the	DET
ajis02-154	263	5	system	system	NOUN
ajis02-154	263	6	keeps	keep	VERB
ajis02-154	263	7	track	track	NOUN
ajis02-154	263	8	of	of	ADP
ajis02-154	263	9	case	case	NOUN
ajis02-154	263	10	managers	manager	NOUN
ajis02-154	263	11	,	,	PUNCT
ajis02-154	263	12	enabling	enable	VERB
ajis02-154	263	13	supervisors	supervisor	NOUN
ajis02-154	263	14	to	to	PART
ajis02-154	263	15	identify	identify	VERB
ajis02-154	263	16	and	and	CCONJ
ajis02-154	263	17	support	support	VERB
ajis02-154	263	18	those	those	PRON
ajis02-154	263	19	who	who	PRON
ajis02-154	263	20	are	be	AUX
ajis02-154	263	21	not	not	PART
ajis02-154	263	22	working	work	VERB
ajis02-154	263	23	productively	productively	ADV
ajis02-154	263	24	.	.	PUNCT
ajis02-154	264	1	the	the	DET
ajis02-154	264	2	application	application	NOUN
ajis02-154	264	3	of	of	ADP
ajis02-154	264	4	iso	iso	NOUN
ajis02-154	264	5	9001	9001	NUM
ajis02-154	264	6	standards	standard	NOUN
ajis02-154	264	7	helps	help	VERB
ajis02-154	264	8	ensure	ensure	VERB
ajis02-154	264	9	that	that	SCONJ
ajis02-154	264	10	established	establish	VERB
ajis02-154	264	11	good	good	ADJ
ajis02-154	264	12	processes	process	NOUN
ajis02-154	264	13	are	be	AUX
ajis02-154	264	14	maintained	maintain	VERB
ajis02-154	264	15	.	.	PUNCT
ajis02-154	265	1	as	as	SCONJ
ajis02-154	265	2	the	the	DET
ajis02-154	265	3	ceo	ceo	NOUN
ajis02-154	265	4	commented	comment	VERB
ajis02-154	265	5	one	one	NUM
ajis02-154	265	6	of	of	ADP
ajis02-154	265	7	the	the	DET
ajis02-154	265	8	keys	key	NOUN
ajis02-154	265	9	is	be	AUX
ajis02-154	265	10	to	to	PART
ajis02-154	265	11	get	get	VERB
ajis02-154	265	12	control	control	NOUN
ajis02-154	265	13	over	over	ADP
ajis02-154	265	14	processes	process	NOUN
ajis02-154	265	15	.	.	PUNCT
ajis02-154	266	1	you	you	PRON
ajis02-154	266	2	can	can	AUX
ajis02-154	266	3	have	have	VERB
ajis02-154	266	4	flexibility	flexibility	NOUN
ajis02-154	266	5	when	when	SCONJ
ajis02-154	266	6	you	you	PRON
ajis02-154	266	7	have	have	VERB
ajis02-154	266	8	the	the	DET
ajis02-154	266	9	process	process	NOUN
ajis02-154	266	10	in	in	ADP
ajis02-154	266	11	control	control	NOUN
ajis02-154	266	12	.	.	PUNCT
ajis02-154	267	1	chaos	chaos	NOUN
ajis02-154	267	2	is	be	AUX
ajis02-154	267	3	not	not	PART
ajis02-154	267	4	flexibility	flexibility	NOUN
ajis02-154	267	5	;	;	PUNCT
ajis02-154	267	6	chaos	chaos	NOUN
ajis02-154	267	7	is	be	AUX
ajis02-154	267	8	always	always	ADV
ajis02-154	267	9	chaos	chaos	NOUN
ajis02-154	267	10	.	.	PUNCT
ajis02-154	268	1	there	there	PRON
ajis02-154	268	2	is	be	VERB
ajis02-154	268	3	a	a	DET
ajis02-154	268	4	huge	huge	ADJ
ajis02-154	268	5	ajis	ajis	NOUN
ajis02-154	268	6	vol	vol	NOUN
ajis02-154	268	7	.	.	PUNCT
ajis02-154	269	1	10	10	NUM
ajis02-154	269	2	no	no	NOUN
ajis02-154	269	3	.	.	NOUN
ajis02-154	269	4	2	2	NUM
ajis02-154	269	5	may	may	PROPN
ajis02-154	269	6	2003	2003	NUM
ajis02-154	269	7	77	77	NUM
ajis02-154	269	8	misunderstanding	misunderstanding	NOUN
ajis02-154	269	9	,	,	PUNCT
ajis02-154	269	10	that	that	DET
ajis02-154	269	11	flexibility	flexibility	NOUN
ajis02-154	269	12	is	be	AUX
ajis02-154	269	13	good	good	ADJ
ajis02-154	269	14	.	.	PUNCT
ajis02-154	270	1	flexibility	flexibility	NOUN
ajis02-154	270	2	is	be	AUX
ajis02-154	270	3	good	good	ADJ
ajis02-154	270	4	,	,	PUNCT
ajis02-154	270	5	but	but	CCONJ
ajis02-154	270	6	only	only	ADV
ajis02-154	270	7	when	when	SCONJ
ajis02-154	270	8	it	it	PRON
ajis02-154	270	9	should	should	AUX
ajis02-154	270	10	and	and	CCONJ
ajis02-154	270	11	ought	ought	AUX
ajis02-154	270	12	to	to	PART
ajis02-154	270	13	be	be	AUX
ajis02-154	270	14	applied	apply	VERB
ajis02-154	270	15	…	…	PUNCT
ajis02-154	270	16	.	.	PUNCT
ajis02-154	271	1	when	when	SCONJ
ajis02-154	271	2	i	i	PRON
ajis02-154	271	3	took	take	VERB
ajis02-154	271	4	over	over	ADP
ajis02-154	271	5	this	this	DET
ajis02-154	271	6	organisation	organisation	NOUN
ajis02-154	271	7	it	it	PRON
ajis02-154	271	8	was	be	AUX
ajis02-154	271	9	in	in	ADP
ajis02-154	271	10	chaos	chaos	NOUN
ajis02-154	271	11	,	,	PUNCT
ajis02-154	271	12	not	not	PART
ajis02-154	271	13	in	in	ADP
ajis02-154	271	14	control	control	NOUN
ajis02-154	271	15	.	.	PUNCT
ajis02-154	272	1	the	the	DET
ajis02-154	272	2	guys	guy	NOUN
ajis02-154	272	3	were	be	AUX
ajis02-154	272	4	trying	try	VERB
ajis02-154	272	5	to	to	PART
ajis02-154	272	6	run	run	VERB
ajis02-154	272	7	self	self	NOUN
ajis02-154	272	8	-	-	PUNCT
ajis02-154	272	9	managing	manage	VERB
ajis02-154	272	10	teams	team	NOUN
ajis02-154	272	11	.	.	PUNCT
ajis02-154	273	1	no	no	DET
ajis02-154	273	2	one	one	NOUN
ajis02-154	273	3	was	be	AUX
ajis02-154	273	4	taking	take	VERB
ajis02-154	273	5	responsibility	responsibility	NOUN
ajis02-154	273	6	for	for	ADP
ajis02-154	273	7	anyone	anyone	PRON
ajis02-154	273	8	.	.	PUNCT
ajis02-154	274	1	so	so	ADV
ajis02-154	274	2	there	there	PRON
ajis02-154	274	3	was	be	VERB
ajis02-154	274	4	heaps	heap	NOUN
ajis02-154	274	5	of	of	ADP
ajis02-154	274	6	flexibility	flexibility	NOUN
ajis02-154	274	7	,	,	PUNCT
ajis02-154	274	8	but	but	CCONJ
ajis02-154	274	9	there	there	PRON
ajis02-154	274	10	was	be	VERB
ajis02-154	274	11	heaps	heap	NOUN
ajis02-154	274	12	of	of	ADP
ajis02-154	274	13	fear	fear	NOUN
ajis02-154	274	14	because	because	SCONJ
ajis02-154	274	15	people	people	NOUN
ajis02-154	274	16	did	do	AUX
ajis02-154	274	17	not	not	PART
ajis02-154	274	18	know	know	VERB
ajis02-154	274	19	the	the	DET
ajis02-154	274	20	right	right	ADJ
ajis02-154	274	21	way	way	NOUN
ajis02-154	274	22	to	to	PART
ajis02-154	274	23	do	do	VERB
ajis02-154	274	24	things	thing	NOUN
ajis02-154	274	25	.	.	PUNCT
ajis02-154	275	1	(	(	PUNCT
ajis02-154	275	2	ceo	ceo	NOUN
ajis02-154	275	3	)	)	PUNCT
ajis02-154	275	4	7	7	NUM
ajis02-154	275	5	.	.	X
ajis02-154	276	1	understanding	understand	VERB
ajis02-154	276	2	the	the	DET
ajis02-154	276	3	core	core	NOUN
ajis02-154	276	4	business	business	NOUN
ajis02-154	276	5	one	one	NUM
ajis02-154	276	6	of	of	ADP
ajis02-154	276	7	the	the	DET
ajis02-154	276	8	ways	way	NOUN
ajis02-154	276	9	acc	acc	PROPN
ajis02-154	276	10	has	have	AUX
ajis02-154	276	11	coped	cope	VERB
ajis02-154	276	12	with	with	ADP
ajis02-154	276	13	change	change	NOUN
ajis02-154	276	14	is	be	AUX
ajis02-154	276	15	by	by	ADP
ajis02-154	276	16	separating	separate	VERB
ajis02-154	276	17	the	the	DET
ajis02-154	276	18	core	core	NOUN
ajis02-154	276	19	business	business	NOUN
ajis02-154	276	20	from	from	ADP
ajis02-154	276	21	the	the	DET
ajis02-154	276	22	change	change	NOUN
ajis02-154	276	23	.	.	PUNCT
ajis02-154	277	1	staff	staff	NOUN
ajis02-154	277	2	felt	feel	VERB
ajis02-154	277	3	proud	proud	ADJ
ajis02-154	277	4	that	that	SCONJ
ajis02-154	277	5	throughout	throughout	ADP
ajis02-154	277	6	recent	recent	ADJ
ajis02-154	277	7	changes	change	NOUN
ajis02-154	277	8	they	they	PRON
ajis02-154	277	9	managed	manage	VERB
ajis02-154	277	10	to	to	PART
ajis02-154	277	11	keep	keep	VERB
ajis02-154	277	12	going	go	VERB
ajis02-154	277	13	business	business	NOUN
ajis02-154	277	14	as	as	ADP
ajis02-154	277	15	usual	usual	ADJ
ajis02-154	277	16	.	.	PUNCT
ajis02-154	278	1	this	this	PRON
ajis02-154	278	2	has	have	AUX
ajis02-154	278	3	been	be	AUX
ajis02-154	278	4	possible	possible	ADJ
ajis02-154	278	5	because	because	SCONJ
ajis02-154	278	6	of	of	ADP
ajis02-154	278	7	their	their	PRON
ajis02-154	278	8	ability	ability	NOUN
ajis02-154	278	9	to	to	PART
ajis02-154	278	10	isolate	isolate	VERB
ajis02-154	278	11	the	the	DET
ajis02-154	278	12	change	change	NOUN
ajis02-154	278	13	in	in	ADP
ajis02-154	278	14	a	a	DET
ajis02-154	278	15	project	project	NOUN
ajis02-154	278	16	.	.	PUNCT
ajis02-154	279	1	for	for	ADP
ajis02-154	279	2	example	example	NOUN
ajis02-154	279	3	,	,	PUNCT
ajis02-154	279	4	when	when	SCONJ
ajis02-154	279	5	the	the	DET
ajis02-154	279	6	new	new	ADJ
ajis02-154	279	7	labour	labour	NOUN
ajis02-154	279	8	government	government	NOUN
ajis02-154	279	9	brought	bring	VERB
ajis02-154	279	10	back	back	ADP
ajis02-154	279	11	lump	lump	NOUN
ajis02-154	279	12	sum	sum	NOUN
ajis02-154	279	13	payments	payment	NOUN
ajis02-154	279	14	,	,	PUNCT
ajis02-154	279	15	acc	acc	PROPN
ajis02-154	279	16	’s	’s	PART
ajis02-154	279	17	reaction	reaction	NOUN
ajis02-154	279	18	was	be	AUX
ajis02-154	279	19	,	,	PUNCT
ajis02-154	279	20	“	"	PUNCT
ajis02-154	279	21	it	it	PRON
ajis02-154	279	22	does	do	AUX
ajis02-154	279	23	not	not	PART
ajis02-154	279	24	effect	effect	VERB
ajis02-154	279	25	day	day	NOUN
ajis02-154	279	26	-	-	PUNCT
ajis02-154	279	27	to	to	ADP
ajis02-154	279	28	-	-	PUNCT
ajis02-154	279	29	day	day	NOUN
ajis02-154	279	30	business	business	NOUN
ajis02-154	279	31	.	.	PUNCT
ajis02-154	280	1	it	it	PRON
ajis02-154	280	2	is	be	AUX
ajis02-154	280	3	just	just	ADV
ajis02-154	280	4	another	another	DET
ajis02-154	280	5	system	system	NOUN
ajis02-154	280	6	.	.	PUNCT
ajis02-154	280	7	”	"	PUNCT
ajis02-154	281	1	as	as	SCONJ
ajis02-154	281	2	the	the	DET
ajis02-154	281	3	ceo	ceo	NOUN
ajis02-154	281	4	described	describe	VERB
ajis02-154	281	5	it	it	PRON
ajis02-154	281	6	:	:	PUNCT
ajis02-154	281	7	the	the	DET
ajis02-154	281	8	classic	classic	NOUN
ajis02-154	281	9	to	to	ADP
ajis02-154	281	10	date	date	NOUN
ajis02-154	281	11	is	be	AUX
ajis02-154	281	12	the	the	DET
ajis02-154	281	13	reintroduction	reintroduction	NOUN
ajis02-154	281	14	of	of	ADP
ajis02-154	281	15	lump	lump	NOUN
ajis02-154	281	16	sum	sum	NOUN
ajis02-154	281	17	payments	payment	NOUN
ajis02-154	281	18	for	for	ADP
ajis02-154	281	19	accident	accident	NOUN
ajis02-154	281	20	victims	victim	NOUN
ajis02-154	281	21	.	.	PUNCT
ajis02-154	282	1	…	…	PUNCT
ajis02-154	282	2	that	that	PRON
ajis02-154	282	3	will	will	AUX
ajis02-154	282	4	require	require	VERB
ajis02-154	282	5	development	development	NOUN
ajis02-154	282	6	of	of	ADP
ajis02-154	282	7	an	an	DET
ajis02-154	282	8	entire	entire	ADJ
ajis02-154	282	9	new	new	ADJ
ajis02-154	282	10	it	it	PRON
ajis02-154	282	11	system	system	NOUN
ajis02-154	282	12	to	to	PART
ajis02-154	282	13	support	support	VERB
ajis02-154	282	14	case	case	NOUN
ajis02-154	282	15	management	management	NOUN
ajis02-154	282	16	of	of	ADP
ajis02-154	282	17	lump	lump	NOUN
ajis02-154	282	18	sums	sum	NOUN
ajis02-154	282	19	,	,	PUNCT
ajis02-154	282	20	which	which	PRON
ajis02-154	282	21	is	be	AUX
ajis02-154	282	22	a	a	DET
ajis02-154	282	23	fun	fun	ADJ
ajis02-154	282	24	exercise	exercise	NOUN
ajis02-154	282	25	.	.	PUNCT
ajis02-154	282	26	…	…	PUNCT
ajis02-154	283	1	[	[	X
ajis02-154	283	2	but	but	CCONJ
ajis02-154	283	3	]	]	PUNCT
ajis02-154	283	4	that	that	PRON
ajis02-154	283	5	’s	’	VERB
ajis02-154	283	6	all	all	ADV
ajis02-154	283	7	right	right	ADJ
ajis02-154	283	8	.	.	PUNCT
ajis02-154	284	1	the	the	DET
ajis02-154	284	2	last	last	ADJ
ajis02-154	284	3	change	change	NOUN
ajis02-154	284	4	in	in	ADP
ajis02-154	284	5	legislation	legislation	NOUN
ajis02-154	284	6	we	we	PRON
ajis02-154	284	7	ran	run	VERB
ajis02-154	284	8	something	something	PRON
ajis02-154	284	9	like	like	ADP
ajis02-154	284	10	32	32	NUM
ajis02-154	284	11	projects	project	NOUN
ajis02-154	284	12	…	…	PUNCT
ajis02-154	284	13	governments	government	NOUN
ajis02-154	284	14	come	come	VERB
ajis02-154	284	15	and	and	CCONJ
ajis02-154	284	16	governments	government	NOUN
ajis02-154	284	17	go	go	VERB
ajis02-154	284	18	,	,	PUNCT
ajis02-154	284	19	the	the	DET
ajis02-154	284	20	main	main	ADJ
ajis02-154	284	21	thing	thing	NOUN
ajis02-154	284	22	is	be	AUX
ajis02-154	284	23	to	to	PART
ajis02-154	284	24	make	make	VERB
ajis02-154	284	25	sure	sure	ADJ
ajis02-154	284	26	you	you	PRON
ajis02-154	284	27	are	be	AUX
ajis02-154	284	28	not	not	PART
ajis02-154	284	29	running	run	VERB
ajis02-154	284	30	on	on	ADP
ajis02-154	284	31	the	the	DET
ajis02-154	284	32	spot	spot	NOUN
ajis02-154	284	33	all	all	DET
ajis02-154	284	34	the	the	DET
ajis02-154	284	35	time	time	NOUN
ajis02-154	284	36	.	.	PUNCT
ajis02-154	285	1	we	we	PRON
ajis02-154	285	2	had	have	VERB
ajis02-154	285	3	a	a	DET
ajis02-154	285	4	good	good	ADJ
ajis02-154	285	5	run	run	NOUN
ajis02-154	285	6	last	last	ADJ
ajis02-154	285	7	year	year	NOUN
ajis02-154	285	8	.	.	PUNCT
ajis02-154	286	1	we	we	PRON
ajis02-154	286	2	managed	manage	VERB
ajis02-154	286	3	to	to	PART
ajis02-154	286	4	keep	keep	VERB
ajis02-154	286	5	focused	focused	ADJ
ajis02-154	286	6	on	on	ADP
ajis02-154	286	7	the	the	DET
ajis02-154	286	8	key	key	ADJ
ajis02-154	286	9	dynamics	dynamic	NOUN
ajis02-154	286	10	,	,	PUNCT
ajis02-154	286	11	while	while	SCONJ
ajis02-154	286	12	changing	change	VERB
ajis02-154	286	13	at	at	ADP
ajis02-154	286	14	the	the	DET
ajis02-154	286	15	top	top	NOUN
ajis02-154	286	16	.	.	PUNCT
ajis02-154	287	1	we	we	PRON
ajis02-154	287	2	tried	try	VERB
ajis02-154	287	3	to	to	PART
ajis02-154	287	4	protect	protect	VERB
ajis02-154	287	5	the	the	DET
ajis02-154	287	6	organisation	organisation	NOUN
ajis02-154	287	7	from	from	ADP
ajis02-154	287	8	[	[	X
ajis02-154	287	9	the	the	DET
ajis02-154	287	10	change	change	NOUN
ajis02-154	287	11	]	]	PUNCT
ajis02-154	287	12	and	and	CCONJ
ajis02-154	287	13	to	to	PART
ajis02-154	287	14	keep	keep	VERB
ajis02-154	287	15	them	they	PRON
ajis02-154	287	16	focused	focus	VERB
ajis02-154	287	17	on	on	ADP
ajis02-154	287	18	the	the	DET
ajis02-154	287	19	core	core	NOUN
ajis02-154	287	20	discipline	discipline	NOUN
ajis02-154	287	21	.	.	PUNCT
ajis02-154	288	1	…	…	PUNCT
ajis02-154	288	2	it	it	PRON
ajis02-154	288	3	's	be	AUX
ajis02-154	288	4	easier	easy	ADJ
ajis02-154	288	5	if	if	SCONJ
ajis02-154	288	6	you	you	PRON
ajis02-154	288	7	are	be	AUX
ajis02-154	288	8	project	project	NOUN
ajis02-154	288	9	orientated	orientate	VERB
ajis02-154	288	10	.	.	PUNCT
ajis02-154	289	1	we	we	PRON
ajis02-154	289	2	were	be	AUX
ajis02-154	289	3	able	able	ADJ
ajis02-154	289	4	to	to	PART
ajis02-154	289	5	set	set	VERB
ajis02-154	289	6	up	up	ADP
ajis02-154	289	7	project	project	NOUN
ajis02-154	289	8	teams	team	NOUN
ajis02-154	289	9	to	to	PART
ajis02-154	289	10	isolate	isolate	VERB
ajis02-154	289	11	the	the	DET
ajis02-154	289	12	change	change	NOUN
ajis02-154	289	13	process	process	NOUN
ajis02-154	289	14	from	from	ADP
ajis02-154	289	15	the	the	DET
ajis02-154	289	16	operational	operational	ADJ
ajis02-154	289	17	process	process	NOUN
ajis02-154	289	18	…	…	PUNCT
ajis02-154	289	19	the	the	PRON
ajis02-154	289	20	greater	great	ADJ
ajis02-154	289	21	the	the	DET
ajis02-154	289	22	extent	extent	NOUN
ajis02-154	289	23	you	you	PRON
ajis02-154	289	24	are	be	AUX
ajis02-154	289	25	able	able	ADJ
ajis02-154	289	26	to	to	PART
ajis02-154	289	27	keep	keep	VERB
ajis02-154	289	28	them	they	PRON
ajis02-154	289	29	separated	separate	VERB
ajis02-154	289	30	the	the	PRON
ajis02-154	289	31	greater	great	ADJ
ajis02-154	289	32	the	the	DET
ajis02-154	289	33	efficiency	efficiency	NOUN
ajis02-154	289	34	you	you	PRON
ajis02-154	289	35	get	get	VERB
ajis02-154	289	36	during	during	ADP
ajis02-154	289	37	the	the	DET
ajis02-154	289	38	change	change	NOUN
ajis02-154	289	39	.	.	PUNCT
ajis02-154	290	1	8	8	X
ajis02-154	290	2	.	.	X
ajis02-154	290	3	fostering	foster	VERB
ajis02-154	290	4	the	the	DET
ajis02-154	290	5	right	right	ADJ
ajis02-154	290	6	culture	culture	NOUN
ajis02-154	290	7	in	in	ADP
ajis02-154	290	8	moving	move	VERB
ajis02-154	290	9	from	from	ADP
ajis02-154	290	10	a	a	DET
ajis02-154	290	11	public	public	ADJ
ajis02-154	290	12	service	service	NOUN
ajis02-154	290	13	culture	culture	NOUN
ajis02-154	290	14	to	to	ADP
ajis02-154	290	15	a	a	DET
ajis02-154	290	16	business	business	NOUN
ajis02-154	290	17	culture	culture	NOUN
ajis02-154	290	18	,	,	PUNCT
ajis02-154	290	19	acc	acc	PROPN
ajis02-154	290	20	has	have	AUX
ajis02-154	290	21	maintained	maintain	VERB
ajis02-154	290	22	the	the	DET
ajis02-154	290	23	most	most	ADV
ajis02-154	290	24	important	important	ADJ
ajis02-154	290	25	requirement	requirement	NOUN
ajis02-154	290	26	of	of	ADP
ajis02-154	290	27	those	those	PRON
ajis02-154	290	28	serving	serve	VERB
ajis02-154	290	29	the	the	DET
ajis02-154	290	30	public	public	NOUN
ajis02-154	290	31	's	's	PART
ajis02-154	290	32	interest	interest	NOUN
ajis02-154	290	33	,	,	PUNCT
ajis02-154	290	34	interest	interest	NOUN
ajis02-154	290	35	in	in	ADP
ajis02-154	290	36	helping	help	VERB
ajis02-154	290	37	people	people	NOUN
ajis02-154	290	38	.	.	PUNCT
ajis02-154	291	1	case	case	NOUN
ajis02-154	291	2	managers	manager	NOUN
ajis02-154	291	3	have	have	AUX
ajis02-154	291	4	chosen	choose	VERB
ajis02-154	291	5	this	this	DET
ajis02-154	291	6	career	career	NOUN
ajis02-154	291	7	not	not	PART
ajis02-154	291	8	only	only	ADV
ajis02-154	291	9	to	to	PART
ajis02-154	291	10	make	make	VERB
ajis02-154	291	11	a	a	DET
ajis02-154	291	12	living	living	NOUN
ajis02-154	291	13	,	,	PUNCT
ajis02-154	291	14	but	but	CCONJ
ajis02-154	291	15	also	also	ADV
ajis02-154	291	16	to	to	PART
ajis02-154	291	17	make	make	VERB
ajis02-154	291	18	positive	positive	ADJ
ajis02-154	291	19	changes	change	NOUN
ajis02-154	291	20	for	for	ADP
ajis02-154	291	21	the	the	DET
ajis02-154	291	22	people	people	NOUN
ajis02-154	291	23	they	they	PRON
ajis02-154	291	24	manage	manage	VERB
ajis02-154	291	25	.	.	PUNCT
ajis02-154	292	1	in	in	ADP
ajis02-154	292	2	other	other	ADJ
ajis02-154	292	3	privatised	privatised	ADJ
ajis02-154	292	4	agencies	agency	NOUN
ajis02-154	292	5	,	,	PUNCT
ajis02-154	292	6	privatisation	privatisation	NOUN
ajis02-154	292	7	has	have	AUX
ajis02-154	292	8	often	often	ADV
ajis02-154	292	9	led	lead	VERB
ajis02-154	292	10	to	to	ADP
ajis02-154	292	11	a	a	DET
ajis02-154	292	12	bottom	bottom	ADJ
ajis02-154	292	13	dollar	dollar	NOUN
ajis02-154	292	14	focus	focus	NOUN
ajis02-154	292	15	.	.	PUNCT
ajis02-154	293	1	asked	ask	VERB
ajis02-154	293	2	why	why	SCONJ
ajis02-154	293	3	they	they	PRON
ajis02-154	293	4	became	become	VERB
ajis02-154	293	5	case	case	NOUN
ajis02-154	293	6	managers	manager	NOUN
ajis02-154	293	7	,	,	PUNCT
ajis02-154	293	8	one	one	PRON
ajis02-154	293	9	responded	respond	VERB
ajis02-154	293	10	:	:	PUNCT
ajis02-154	293	11	i	i	PRON
ajis02-154	293	12	ask	ask	VERB
ajis02-154	293	13	myself	myself	PRON
ajis02-154	293	14	that	that	DET
ajis02-154	293	15	question	question	NOUN
ajis02-154	293	16	?	?	PUNCT
ajis02-154	294	1	(	(	PUNCT
ajis02-154	294	2	laughter	laughter	NOUN
ajis02-154	294	3	)	)	PUNCT
ajis02-154	294	4	.	.	PUNCT
ajis02-154	295	1	um	um	INTJ
ajis02-154	295	2	,	,	PUNCT
ajis02-154	295	3	probably	probably	ADV
ajis02-154	295	4	because	because	SCONJ
ajis02-154	295	5	i	i	PRON
ajis02-154	295	6	was	be	AUX
ajis02-154	295	7	a	a	DET
ajis02-154	295	8	claimant	claimant	NOUN
ajis02-154	295	9	myself	myself	PRON
ajis02-154	295	10	.	.	PUNCT
ajis02-154	296	1	i	i	PRON
ajis02-154	296	2	know	know	VERB
ajis02-154	296	3	what	what	PRON
ajis02-154	296	4	it	it	PRON
ajis02-154	296	5	feels	feel	VERB
ajis02-154	296	6	like	like	ADP
ajis02-154	296	7	to	to	PART
ajis02-154	296	8	be	be	AUX
ajis02-154	296	9	on	on	ADP
ajis02-154	296	10	the	the	DET
ajis02-154	296	11	other	other	ADJ
ajis02-154	296	12	side	side	NOUN
ajis02-154	296	13	of	of	ADP
ajis02-154	296	14	the	the	DET
ajis02-154	296	15	door	door	NOUN
ajis02-154	296	16	.	.	PUNCT
ajis02-154	297	1	i	i	PRON
ajis02-154	297	2	want	want	VERB
ajis02-154	297	3	to	to	PART
ajis02-154	297	4	help	help	VERB
ajis02-154	297	5	people	people	NOUN
ajis02-154	297	6	and	and	CCONJ
ajis02-154	297	7	i	i	PRON
ajis02-154	297	8	enjoy	enjoy	VERB
ajis02-154	297	9	what	what	PRON
ajis02-154	297	10	i	i	PRON
ajis02-154	297	11	do	do	VERB
ajis02-154	297	12	.	.	PUNCT
ajis02-154	298	1	(	(	PUNCT
ajis02-154	298	2	case	case	NOUN
ajis02-154	298	3	manager	manager	NOUN
ajis02-154	298	4	2	2	NUM
ajis02-154	298	5	)	)	PUNCT
ajis02-154	298	6	and	and	CCONJ
ajis02-154	298	7	from	from	ADP
ajis02-154	298	8	another	another	PRON
ajis02-154	298	9	…	…	PUNCT
ajis02-154	298	10	many	many	ADJ
ajis02-154	298	11	of	of	ADP
ajis02-154	298	12	the	the	DET
ajis02-154	298	13	clients	client	NOUN
ajis02-154	298	14	are	be	AUX
ajis02-154	298	15	agro	agro	ADJ
ajis02-154	298	16	(	(	PUNCT
ajis02-154	298	17	aggressive	aggressive	ADJ
ajis02-154	298	18	)	)	PUNCT
ajis02-154	298	19	and	and	CCONJ
ajis02-154	298	20	volatile	volatile	ADJ
ajis02-154	298	21	.	.	PUNCT
ajis02-154	299	1	but	but	CCONJ
ajis02-154	299	2	there	there	PRON
ajis02-154	299	3	are	be	VERB
ajis02-154	299	4	a	a	DET
ajis02-154	299	5	lot	lot	NOUN
ajis02-154	299	6	who	who	PRON
ajis02-154	299	7	are	be	AUX
ajis02-154	299	8	n't	not	PART
ajis02-154	299	9	.	.	PUNCT
ajis02-154	300	1	and	and	CCONJ
ajis02-154	300	2	there	there	PRON
ajis02-154	300	3	are	be	VERB
ajis02-154	300	4	people	people	NOUN
ajis02-154	300	5	who	who	PRON
ajis02-154	300	6	are	be	AUX
ajis02-154	300	7	very	very	ADV
ajis02-154	300	8	grateful	grateful	ADJ
ajis02-154	300	9	.	.	PUNCT
ajis02-154	301	1	and	and	CCONJ
ajis02-154	301	2	that	that	PRON
ajis02-154	301	3	is	be	AUX
ajis02-154	301	4	wonderful	wonderful	ADJ
ajis02-154	301	5	a	a	DET
ajis02-154	301	6	huge	huge	ADJ
ajis02-154	301	7	pat	pat	NOUN
ajis02-154	301	8	on	on	ADP
ajis02-154	301	9	the	the	DET
ajis02-154	301	10	back	back	NOUN
ajis02-154	301	11	.	.	PUNCT
ajis02-154	302	1	“	"	PUNCT
ajis02-154	302	2	hey	hey	INTJ
ajis02-154	302	3	,	,	PUNCT
ajis02-154	302	4	i	i	PRON
ajis02-154	302	5	have	have	AUX
ajis02-154	302	6	made	make	VERB
ajis02-154	302	7	a	a	DET
ajis02-154	302	8	difference	difference	NOUN
ajis02-154	302	9	to	to	ADP
ajis02-154	302	10	that	that	DET
ajis02-154	302	11	person	person	NOUN
ajis02-154	302	12	.	.	PUNCT
ajis02-154	303	1	it	it	PRON
ajis02-154	303	2	has	have	AUX
ajis02-154	303	3	gone	go	VERB
ajis02-154	303	4	smoothly	smoothly	ADV
ajis02-154	303	5	while	while	SCONJ
ajis02-154	303	6	he	he	PRON
ajis02-154	303	7	has	have	AUX
ajis02-154	303	8	n't	not	PART
ajis02-154	303	9	been	be	AUX
ajis02-154	303	10	able	able	ADJ
ajis02-154	303	11	to	to	PART
ajis02-154	303	12	work	work	VERB
ajis02-154	303	13	.	.	PUNCT
ajis02-154	303	14	”	"	PUNCT
ajis02-154	304	1	...	...	PUNCT
ajis02-154	305	1	i	i	PRON
ajis02-154	305	2	just	just	ADV
ajis02-154	305	3	like	like	VERB
ajis02-154	305	4	to	to	PART
ajis02-154	305	5	know	know	VERB
ajis02-154	305	6	i	i	PRON
ajis02-154	305	7	made	make	VERB
ajis02-154	305	8	a	a	DET
ajis02-154	305	9	difference	difference	NOUN
ajis02-154	305	10	.	.	PUNCT
ajis02-154	306	1	end	end	NOUN
ajis02-154	306	2	of	of	ADP
ajis02-154	306	3	story	story	NOUN
ajis02-154	306	4	.	.	PUNCT
ajis02-154	307	1	i	i	PRON
ajis02-154	307	2	do	do	AUX
ajis02-154	307	3	n't	not	PART
ajis02-154	307	4	know	know	VERB
ajis02-154	307	5	how	how	SCONJ
ajis02-154	307	6	else	else	ADV
ajis02-154	307	7	to	to	PART
ajis02-154	307	8	explain	explain	VERB
ajis02-154	307	9	it	it	PRON
ajis02-154	307	10	.	.	PUNCT
ajis02-154	308	1	(	(	PUNCT
ajis02-154	308	2	case	case	NOUN
ajis02-154	308	3	manager	manager	NOUN
ajis02-154	308	4	4	4	NUM
ajis02-154	308	5	)	)	PUNCT
ajis02-154	308	6	.	.	PUNCT
ajis02-154	309	1	the	the	DET
ajis02-154	309	2	reason	reason	NOUN
ajis02-154	309	3	for	for	ADP
ajis02-154	309	4	success	success	NOUN
ajis02-154	309	5	has	have	AUX
ajis02-154	309	6	been	be	AUX
ajis02-154	309	7	that	that	SCONJ
ajis02-154	309	8	acc	acc	PROPN
ajis02-154	309	9	understood	understand	VERB
ajis02-154	309	10	that	that	SCONJ
ajis02-154	309	11	cost	cost	NOUN
ajis02-154	309	12	savings	saving	NOUN
ajis02-154	309	13	could	could	AUX
ajis02-154	309	14	be	be	AUX
ajis02-154	309	15	made	make	VERB
ajis02-154	309	16	by	by	ADP
ajis02-154	309	17	doing	do	VERB
ajis02-154	309	18	things	thing	NOUN
ajis02-154	309	19	more	more	ADV
ajis02-154	309	20	quickly	quickly	ADV
ajis02-154	309	21	that	that	SCONJ
ajis02-154	309	22	by	by	ADP
ajis02-154	309	23	gaining	gain	VERB
ajis02-154	309	24	faster	fast	ADJ
ajis02-154	309	25	access	access	NOUN
ajis02-154	309	26	to	to	ADP
ajis02-154	309	27	surgery	surgery	NOUN
ajis02-154	309	28	,	,	PUNCT
ajis02-154	309	29	people	people	NOUN
ajis02-154	309	30	could	could	AUX
ajis02-154	309	31	get	get	VERB
ajis02-154	309	32	back	back	ADV
ajis02-154	309	33	to	to	AUX
ajis02-154	309	34	work	work	VERB
ajis02-154	309	35	sooner	soon	ADV
ajis02-154	309	36	.	.	PUNCT
ajis02-154	310	1	case	case	NOUN
ajis02-154	310	2	management	management	NOUN
ajis02-154	310	3	ensures	ensure	VERB
ajis02-154	310	4	that	that	SCONJ
ajis02-154	310	5	information	information	NOUN
ajis02-154	310	6	does	do	AUX
ajis02-154	310	7	not	not	PART
ajis02-154	310	8	get	get	AUX
ajis02-154	310	9	lost	lose	VERB
ajis02-154	310	10	between	between	ADP
ajis02-154	310	11	departments	department	NOUN
ajis02-154	310	12	and	and	CCONJ
ajis02-154	310	13	ist	ist	NOUN
ajis02-154	310	14	has	have	AUX
ajis02-154	310	15	taken	take	VERB
ajis02-154	310	16	this	this	PRON
ajis02-154	310	17	further	far	ADV
ajis02-154	310	18	by	by	ADP
ajis02-154	310	19	allowing	allow	VERB
ajis02-154	310	20	claims	claim	NOUN
ajis02-154	310	21	to	to	PART
ajis02-154	310	22	be	be	AUX
ajis02-154	310	23	managed	manage	VERB
ajis02-154	310	24	,	,	PUNCT
ajis02-154	310	25	no	no	ADV
ajis02-154	310	26	matter	matter	ADV
ajis02-154	310	27	where	where	SCONJ
ajis02-154	310	28	the	the	DET
ajis02-154	310	29	client	client	NOUN
ajis02-154	310	30	is	be	AUX
ajis02-154	310	31	located	locate	VERB
ajis02-154	310	32	.	.	PUNCT
ajis02-154	311	1	a	a	DET
ajis02-154	311	2	manager	manager	NOUN
ajis02-154	311	3	explains	explain	VERB
ajis02-154	311	4	:	:	PUNCT
ajis02-154	311	5	i	i	PRON
ajis02-154	311	6	see	see	VERB
ajis02-154	311	7	ist	ist	VERB
ajis02-154	311	8	as	as	ADP
ajis02-154	311	9	providing	provide	VERB
ajis02-154	311	10	a	a	DET
ajis02-154	311	11	system	system	NOUN
ajis02-154	311	12	to	to	PART
ajis02-154	311	13	enable	enable	VERB
ajis02-154	311	14	case	case	NOUN
ajis02-154	311	15	mangers	manger	NOUN
ajis02-154	311	16	to	to	PART
ajis02-154	311	17	track	track	VERB
ajis02-154	311	18	and	and	CCONJ
ajis02-154	311	19	manage	manage	VERB
ajis02-154	311	20	claims	claim	NOUN
ajis02-154	311	21	.	.	PUNCT
ajis02-154	312	1	to	to	PART
ajis02-154	312	2	manage	manage	VERB
ajis02-154	312	3	rehab	rehab	NOUN
ajis02-154	312	4	to	to	ADP
ajis02-154	312	5	the	the	DET
ajis02-154	312	6	optimum	optimum	NOUN
ajis02-154	312	7	.	.	PUNCT
ajis02-154	313	1	the	the	DET
ajis02-154	313	2	ultimate	ultimate	ADJ
ajis02-154	313	3	goal	goal	NOUN
ajis02-154	313	4	is	be	AUX
ajis02-154	313	5	to	to	PART
ajis02-154	313	6	get	get	VERB
ajis02-154	313	7	people	people	NOUN
ajis02-154	313	8	to	to	PART
ajis02-154	313	9	work	work	VERB
ajis02-154	313	10	and	and	CCONJ
ajis02-154	313	11	get	get	VERB
ajis02-154	313	12	them	they	PRON
ajis02-154	313	13	well	well	ADV
ajis02-154	313	14	.	.	PUNCT
ajis02-154	314	1	…	…	PUNCT
ajis02-154	314	2	making	make	VERB
ajis02-154	314	3	sure	sure	ADJ
ajis02-154	314	4	that	that	SCONJ
ajis02-154	314	5	a	a	DET
ajis02-154	314	6	standard	standard	ADJ
ajis02-154	314	7	rehab	rehab	NOUN
ajis02-154	314	8	for	for	ADP
ajis02-154	314	9	an	an	DET
ajis02-154	314	10	injury	injury	NOUN
ajis02-154	314	11	is	be	AUX
ajis02-154	314	12	happening	happen	VERB
ajis02-154	314	13	…	…	PUNCT
ajis02-154	314	14	.	.	PUNCT
ajis02-154	315	1	so	so	ADV
ajis02-154	315	2	getting	get	VERB
ajis02-154	315	3	the	the	DET
ajis02-154	315	4	right	right	ADJ
ajis02-154	315	5	entitlement	entitlement	NOUN
ajis02-154	315	6	is	be	AUX
ajis02-154	315	7	a	a	DET
ajis02-154	315	8	key	key	ADJ
ajis02-154	315	9	objective	objective	NOUN
ajis02-154	315	10	…	…	PUNCT
ajis02-154	315	11	.	.	PUNCT
ajis02-154	316	1	it	it	PRON
ajis02-154	316	2	’s	’s	AUX
ajis02-154	316	3	all	all	PRON
ajis02-154	316	4	driven	drive	VERB
ajis02-154	316	5	by	by	ADP
ajis02-154	316	6	[	[	X
ajis02-154	316	7	the	the	DET
ajis02-154	316	8	ceos	ceos	NOUN
ajis02-154	316	9	]	]	PUNCT
ajis02-154	316	10	vision	vision	NOUN
ajis02-154	316	11	of	of	ADP
ajis02-154	316	12	reducing	reduce	VERB
ajis02-154	316	13	costs	cost	NOUN
ajis02-154	316	14	and	and	CCONJ
ajis02-154	316	15	through	through	ADP
ajis02-154	316	16	reduced	reduced	ADJ
ajis02-154	316	17	durations	duration	NOUN
ajis02-154	316	18	of	of	ADP
ajis02-154	316	19	claims	claim	NOUN
ajis02-154	316	20	,	,	PUNCT
ajis02-154	316	21	achieving	achieve	VERB
ajis02-154	316	22	customer	customer	NOUN
ajis02-154	316	23	and	and	CCONJ
ajis02-154	316	24	staff	staff	NOUN
ajis02-154	316	25	satisfaction	satisfaction	NOUN
ajis02-154	316	26	.	.	PUNCT
ajis02-154	317	1	(	(	PUNCT
ajis02-154	317	2	manager	manager	NOUN
ajis02-154	317	3	2	2	NUM
ajis02-154	317	4	)	)	PUNCT
ajis02-154	317	5	in	in	ADP
ajis02-154	317	6	summary	summary	NOUN
ajis02-154	317	7	,	,	PUNCT
ajis02-154	317	8	case	case	NOUN
ajis02-154	317	9	management	management	NOUN
ajis02-154	317	10	has	have	AUX
ajis02-154	317	11	resulted	result	VERB
ajis02-154	317	12	in	in	ADP
ajis02-154	317	13	a	a	DET
ajis02-154	317	14	more	more	ADV
ajis02-154	317	15	proactive	proactive	ADJ
ajis02-154	317	16	stance	stance	NOUN
ajis02-154	317	17	at	at	ADP
ajis02-154	317	18	acc	acc	PROPN
ajis02-154	317	19	.	.	PUNCT
ajis02-154	318	1	clients	client	NOUN
ajis02-154	318	2	are	be	AUX
ajis02-154	318	3	assessed	assess	VERB
ajis02-154	318	4	both	both	CCONJ
ajis02-154	318	5	physically	physically	ADV
ajis02-154	318	6	and	and	CCONJ
ajis02-154	318	7	vocationally	vocationally	ADV
ajis02-154	318	8	.	.	PUNCT
ajis02-154	319	1	without	without	ADP
ajis02-154	319	2	ist	ist	PROPN
ajis02-154	319	3	,	,	PUNCT
ajis02-154	319	4	the	the	DET
ajis02-154	319	5	successful	successful	ADJ
ajis02-154	319	6	coordination	coordination	NOUN
ajis02-154	319	7	of	of	ADP
ajis02-154	319	8	treatments	treatment	NOUN
ajis02-154	319	9	would	would	AUX
ajis02-154	319	10	be	be	AUX
ajis02-154	319	11	difficult	difficult	ADJ
ajis02-154	319	12	.	.	PUNCT
ajis02-154	320	1	appointments	appointment	NOUN
ajis02-154	320	2	might	might	AUX
ajis02-154	320	3	be	be	AUX
ajis02-154	320	4	missed	miss	VERB
ajis02-154	320	5	,	,	PUNCT
ajis02-154	320	6	claimants	claimant	NOUN
ajis02-154	320	7	might	might	AUX
ajis02-154	320	8	sit	sit	AUX
ajis02-154	320	9	forgotten	forget	VERB
ajis02-154	320	10	at	at	ADP
ajis02-154	320	11	the	the	DET
ajis02-154	320	12	bottom	bottom	NOUN
ajis02-154	320	13	of	of	ADP
ajis02-154	320	14	a	a	DET
ajis02-154	320	15	pile	pile	NOUN
ajis02-154	320	16	of	of	ADP
ajis02-154	320	17	claims	claim	NOUN
ajis02-154	320	18	,	,	PUNCT
ajis02-154	320	19	and	and	CCONJ
ajis02-154	320	20	an	an	DET
ajis02-154	320	21	environment	environment	NOUN
ajis02-154	320	22	of	of	ADP
ajis02-154	320	23	information	information	NOUN
ajis02-154	320	24	chaos	chaos	NOUN
ajis02-154	320	25	could	could	AUX
ajis02-154	320	26	exist	exist	VERB
ajis02-154	320	27	.	.	PUNCT
ajis02-154	321	1	with	with	ADP
ajis02-154	321	2	ist	ist	PROPN
ajis02-154	321	3	,	,	PUNCT
ajis02-154	321	4	they	they	PRON
ajis02-154	321	5	have	have	VERB
ajis02-154	321	6	the	the	DET
ajis02-154	321	7	information	information	NOUN
ajis02-154	321	8	they	they	PRON
ajis02-154	321	9	need	need	VERB
ajis02-154	321	10	to	to	PART
ajis02-154	321	11	do	do	VERB
ajis02-154	321	12	their	their	PRON
ajis02-154	321	13	jobs	job	NOUN
ajis02-154	321	14	.	.	PUNCT
ajis02-154	322	1	ajis	ajis	ADV
ajis02-154	322	2	vol	vol	VERB
ajis02-154	322	3	.	.	PUNCT
ajis02-154	323	1	10	10	NUM
ajis02-154	323	2	no	no	NOUN
ajis02-154	323	3	.	.	NOUN
ajis02-154	323	4	2	2	NUM
ajis02-154	323	5	may	may	PROPN
ajis02-154	323	6	2003	2003	NUM
ajis02-154	323	7	78	78	NUM
ajis02-154	323	8	ist	ist	NOUN
ajis02-154	323	9	has	have	AUX
ajis02-154	323	10	enabled	enable	VERB
ajis02-154	323	11	standardisation	standardisation	NOUN
ajis02-154	323	12	by	by	ADP
ajis02-154	323	13	supplying	supply	VERB
ajis02-154	323	14	all	all	DET
ajis02-154	323	15	workers	worker	NOUN
ajis02-154	323	16	with	with	ADP
ajis02-154	323	17	core	core	ADJ
ajis02-154	323	18	knowledge	knowledge	NOUN
ajis02-154	323	19	.	.	PUNCT
ajis02-154	324	1	furthermore	furthermore	ADV
ajis02-154	324	2	,	,	PUNCT
ajis02-154	324	3	converting	convert	VERB
ajis02-154	324	4	information	information	NOUN
ajis02-154	324	5	into	into	ADP
ajis02-154	324	6	an	an	DET
ajis02-154	324	7	electronic	electronic	ADJ
ajis02-154	324	8	format	format	NOUN
ajis02-154	324	9	has	have	AUX
ajis02-154	324	10	speeded	speed	VERB
ajis02-154	324	11	up	up	ADP
ajis02-154	324	12	information	information	NOUN
ajis02-154	324	13	flow	flow	NOUN
ajis02-154	324	14	.	.	PUNCT
ajis02-154	325	1	but	but	CCONJ
ajis02-154	325	2	above	above	ADP
ajis02-154	325	3	all	all	PRON
ajis02-154	325	4	,	,	PUNCT
ajis02-154	325	5	ist	ist	VERB
ajis02-154	325	6	at	at	ADP
ajis02-154	325	7	acc	acc	PROPN
ajis02-154	325	8	has	have	AUX
ajis02-154	325	9	enriched	enrich	VERB
ajis02-154	325	10	the	the	DET
ajis02-154	325	11	manager	manager	NOUN
ajis02-154	325	12	-	-	PUNCT
ajis02-154	325	13	client	client	NOUN
ajis02-154	325	14	relationship	relationship	NOUN
ajis02-154	325	15	.	.	PUNCT
ajis02-154	326	1	case	case	NOUN
ajis02-154	326	2	management	management	NOUN
ajis02-154	326	3	,	,	PUNCT
ajis02-154	326	4	coupled	couple	VERB
ajis02-154	326	5	with	with	ADP
ajis02-154	326	6	ist	ist	NOUN
ajis02-154	326	7	has	have	AUX
ajis02-154	326	8	converted	convert	VERB
ajis02-154	326	9	public	public	ADJ
ajis02-154	326	10	servants	servant	NOUN
ajis02-154	326	11	into	into	ADP
ajis02-154	326	12	knowledge	knowledge	NOUN
ajis02-154	326	13	workers	worker	NOUN
ajis02-154	326	14	who	who	PRON
ajis02-154	326	15	care	care	VERB
ajis02-154	326	16	.	.	PUNCT
ajis02-154	327	1	discussion	discussion	NOUN
ajis02-154	327	2	we	we	PRON
ajis02-154	327	3	have	have	AUX
ajis02-154	327	4	seen	see	VERB
ajis02-154	327	5	little	little	ADJ
ajis02-154	327	6	discussion	discussion	NOUN
ajis02-154	327	7	of	of	ADP
ajis02-154	327	8	case	case	NOUN
ajis02-154	327	9	management	management	NOUN
ajis02-154	327	10	in	in	ADP
ajis02-154	327	11	the	the	DET
ajis02-154	327	12	business	business	NOUN
ajis02-154	327	13	literature	literature	NOUN
ajis02-154	327	14	,	,	PUNCT
ajis02-154	327	15	particularly	particularly	ADV
ajis02-154	327	16	in	in	ADP
ajis02-154	327	17	terms	term	NOUN
ajis02-154	327	18	of	of	ADP
ajis02-154	327	19	how	how	SCONJ
ajis02-154	327	20	ist	ist	NOUN
ajis02-154	327	21	is	be	AUX
ajis02-154	327	22	applied	apply	VERB
ajis02-154	327	23	to	to	ADP
ajis02-154	327	24	this	this	DET
ajis02-154	327	25	practice	practice	NOUN
ajis02-154	327	26	.	.	PUNCT
ajis02-154	328	1	yet	yet	ADV
ajis02-154	328	2	,	,	PUNCT
ajis02-154	328	3	every	every	DET
ajis02-154	328	4	year	year	NOUN
ajis02-154	328	5	,	,	PUNCT
ajis02-154	328	6	in	in	ADP
ajis02-154	328	7	hospitals	hospital	NOUN
ajis02-154	328	8	and	and	CCONJ
ajis02-154	328	9	social	social	ADJ
ajis02-154	328	10	welfare	welfare	NOUN
ajis02-154	328	11	agencies	agency	NOUN
ajis02-154	328	12	,	,	PUNCT
ajis02-154	328	13	millions	million	NOUN
ajis02-154	328	14	of	of	ADP
ajis02-154	328	15	dollars	dollar	NOUN
ajis02-154	328	16	are	be	AUX
ajis02-154	328	17	spent	spend	VERB
ajis02-154	328	18	on	on	ADP
ajis02-154	328	19	automating	automate	VERB
ajis02-154	328	20	this	this	DET
ajis02-154	328	21	practice	practice	NOUN
ajis02-154	328	22	.	.	PUNCT
ajis02-154	329	1	this	this	DET
ajis02-154	329	2	study	study	NOUN
ajis02-154	329	3	provides	provide	VERB
ajis02-154	329	4	some	some	DET
ajis02-154	329	5	insight	insight	NOUN
ajis02-154	329	6	into	into	ADP
ajis02-154	329	7	this	this	DET
ajis02-154	329	8	phenomenon	phenomenon	NOUN
ajis02-154	329	9	.	.	PUNCT
ajis02-154	330	1	theoretical	theoretical	ADJ
ajis02-154	330	2	discussion	discussion	NOUN
ajis02-154	330	3	of	of	ADP
ajis02-154	330	4	bpr	bpr	ADV
ajis02-154	330	5	and	and	CCONJ
ajis02-154	330	6	km	km	NOUN
ajis02-154	330	7	is	be	AUX
ajis02-154	330	8	prolific	prolific	ADJ
ajis02-154	330	9	but	but	CCONJ
ajis02-154	330	10	it	it	PRON
ajis02-154	330	11	has	have	AUX
ajis02-154	330	12	been	be	AUX
ajis02-154	330	13	difficult	difficult	ADJ
ajis02-154	330	14	to	to	PART
ajis02-154	330	15	translate	translate	VERB
ajis02-154	330	16	this	this	PRON
ajis02-154	330	17	into	into	ADP
ajis02-154	330	18	practice	practice	NOUN
ajis02-154	330	19	(	(	PUNCT
ajis02-154	330	20	davenport	davenport	PROPN
ajis02-154	330	21	,	,	PUNCT
ajis02-154	330	22	eccles	eccles	PROPN
ajis02-154	330	23	&	&	CCONJ
ajis02-154	330	24	prusak	prusak	PROPN
ajis02-154	330	25	1992	1992	NUM
ajis02-154	330	26	;	;	PUNCT
ajis02-154	330	27	harkness	harkness	NOUN
ajis02-154	330	28	,	,	PUNCT
ajis02-154	330	29	kettinger	kettinger	NOUN
ajis02-154	330	30	&	&	CCONJ
ajis02-154	330	31	segars	segar	NOUN
ajis02-154	330	32	1996	1996	NUM
ajis02-154	330	33	)	)	PUNCT
ajis02-154	330	34	.	.	PUNCT
ajis02-154	331	1	case	case	NOUN
ajis02-154	331	2	management	management	NOUN
ajis02-154	331	3	brings	bring	VERB
ajis02-154	331	4	these	these	DET
ajis02-154	331	5	two	two	NUM
ajis02-154	331	6	streams	stream	NOUN
ajis02-154	331	7	together	together	ADV
ajis02-154	331	8	in	in	ADP
ajis02-154	331	9	a	a	DET
ajis02-154	331	10	cohesive	cohesive	ADJ
ajis02-154	331	11	practice	practice	NOUN
ajis02-154	331	12	and	and	CCONJ
ajis02-154	331	13	addresses	address	NOUN
ajis02-154	331	14	many	many	ADJ
ajis02-154	331	15	of	of	ADP
ajis02-154	331	16	the	the	DET
ajis02-154	331	17	shortfalls	shortfall	NOUN
ajis02-154	331	18	that	that	PRON
ajis02-154	331	19	practitioners	practitioner	NOUN
ajis02-154	331	20	have	have	AUX
ajis02-154	331	21	found	find	VERB
ajis02-154	331	22	with	with	ADP
ajis02-154	331	23	them	they	PRON
ajis02-154	331	24	individually	individually	ADV
ajis02-154	331	25	.	.	PUNCT
ajis02-154	332	1	bpr	bpr	PROPN
ajis02-154	332	2	and	and	CCONJ
ajis02-154	332	3	km	km	PROPN
ajis02-154	332	4	can	can	AUX
ajis02-154	332	5	be	be	AUX
ajis02-154	332	6	seen	see	VERB
ajis02-154	332	7	to	to	PART
ajis02-154	332	8	be	be	AUX
ajis02-154	332	9	at	at	ADP
ajis02-154	332	10	opposite	opposite	ADJ
ajis02-154	332	11	ends	end	NOUN
ajis02-154	332	12	of	of	ADP
ajis02-154	332	13	a	a	DET
ajis02-154	332	14	spectrum	spectrum	NOUN
ajis02-154	332	15	,	,	PUNCT
ajis02-154	332	16	with	with	ADP
ajis02-154	332	17	bpr	bpr	DET
ajis02-154	332	18	‘	'	PUNCT
ajis02-154	332	19	dumbsizing	dumbsizing	NOUN
ajis02-154	332	20	’	'	PUNCT
ajis02-154	332	21	organisations	organisation	NOUN
ajis02-154	332	22	while	while	SCONJ
ajis02-154	332	23	km	km	NOUN
ajis02-154	332	24	creates	create	VERB
ajis02-154	332	25	workers	worker	NOUN
ajis02-154	332	26	who	who	PRON
ajis02-154	332	27	are	be	AUX
ajis02-154	332	28	innovative	innovative	ADJ
ajis02-154	332	29	and	and	CCONJ
ajis02-154	332	30	creative	creative	ADJ
ajis02-154	332	31	.	.	PUNCT
ajis02-154	333	1	bpr	bpr	PROPN
ajis02-154	333	2	ignored	ignore	VERB
ajis02-154	333	3	the	the	DET
ajis02-154	333	4	humans	human	NOUN
ajis02-154	333	5	in	in	ADP
ajis02-154	333	6	the	the	DET
ajis02-154	333	7	system	system	NOUN
ajis02-154	333	8	and	and	CCONJ
ajis02-154	333	9	km	km	NOUN
ajis02-154	333	10	did	do	AUX
ajis02-154	333	11	not	not	PART
ajis02-154	333	12	control	control	VERB
ajis02-154	333	13	the	the	DET
ajis02-154	333	14	information	information	NOUN
ajis02-154	333	15	flow	flow	NOUN
ajis02-154	333	16	leading	lead	VERB
ajis02-154	333	17	to	to	ADP
ajis02-154	333	18	potential	potential	ADJ
ajis02-154	333	19	information	information	NOUN
ajis02-154	333	20	overload	overload	NOUN
ajis02-154	333	21	(	(	PUNCT
ajis02-154	333	22	knights	knight	NOUN
ajis02-154	333	23	and	and	CCONJ
ajis02-154	333	24	mccabe	mccabe	NOUN
ajis02-154	333	25	1998	1998	NUM
ajis02-154	333	26	;	;	PUNCT
ajis02-154	333	27	mccune	mccune	PROPN
ajis02-154	333	28	1999	1999	NUM
ajis02-154	333	29	;	;	PUNCT
ajis02-154	333	30	orna	orna	PROPN
ajis02-154	333	31	1999	1999	NUM
ajis02-154	333	32	)	)	PUNCT
ajis02-154	333	33	.	.	PUNCT
ajis02-154	334	1	together	together	ADV
ajis02-154	334	2	,	,	PUNCT
ajis02-154	334	3	as	as	ADP
ajis02-154	334	4	in	in	ADP
ajis02-154	334	5	case	case	NOUN
ajis02-154	334	6	management	management	NOUN
ajis02-154	334	7	,	,	PUNCT
ajis02-154	334	8	they	they	PRON
ajis02-154	334	9	provide	provide	VERB
ajis02-154	334	10	balance	balance	NOUN
ajis02-154	334	11	,	,	PUNCT
ajis02-154	334	12	allowing	allow	VERB
ajis02-154	334	13	managers	manager	NOUN
ajis02-154	334	14	to	to	PART
ajis02-154	334	15	focus	focus	VERB
ajis02-154	334	16	efforts	effort	NOUN
ajis02-154	334	17	on	on	ADP
ajis02-154	334	18	caring	care	VERB
ajis02-154	334	19	,	,	PUNCT
ajis02-154	334	20	going	go	VERB
ajis02-154	334	21	beyond	beyond	ADP
ajis02-154	334	22	client	client	NOUN
ajis02-154	334	23	satisfaction	satisfaction	NOUN
ajis02-154	334	24	to	to	ADP
ajis02-154	334	25	relationships	relationship	NOUN
ajis02-154	334	26	formation	formation	NOUN
ajis02-154	334	27	and	and	CCONJ
ajis02-154	334	28	mentoring	mentor	VERB
ajis02-154	334	29	(	(	PUNCT
ajis02-154	334	30	biestek	biestek	PROPN
ajis02-154	334	31	1957	1957	NUM
ajis02-154	334	32	)	)	PUNCT
ajis02-154	334	33	.	.	PUNCT
ajis02-154	335	1	projects	project	NOUN
ajis02-154	335	2	to	to	PART
ajis02-154	335	3	implement	implement	VERB
ajis02-154	335	4	ist	ist	NOUN
ajis02-154	335	5	on	on	ADP
ajis02-154	335	6	the	the	DET
ajis02-154	335	7	scale	scale	NOUN
ajis02-154	335	8	undertaken	undertake	VERB
ajis02-154	335	9	at	at	ADP
ajis02-154	335	10	acc	acc	PROPN
ajis02-154	335	11	can	can	AUX
ajis02-154	335	12	not	not	PART
ajis02-154	335	13	be	be	AUX
ajis02-154	335	14	achieved	achieve	VERB
ajis02-154	335	15	overnight	overnight	ADV
ajis02-154	335	16	.	.	PUNCT
ajis02-154	336	1	not	not	PART
ajis02-154	336	2	only	only	ADV
ajis02-154	336	3	must	must	AUX
ajis02-154	336	4	the	the	DET
ajis02-154	336	5	workflow	workflow	NOUN
ajis02-154	336	6	change	change	NOUN
ajis02-154	336	7	,	,	PUNCT
ajis02-154	336	8	organisational	organisational	ADJ
ajis02-154	336	9	culture	culture	NOUN
ajis02-154	336	10	must	must	AUX
ajis02-154	336	11	change	change	VERB
ajis02-154	336	12	.	.	PUNCT
ajis02-154	337	1	from	from	ADP
ajis02-154	337	2	our	our	PRON
ajis02-154	337	3	study	study	NOUN
ajis02-154	337	4	of	of	ADP
ajis02-154	337	5	acc	acc	PROPN
ajis02-154	337	6	,	,	PUNCT
ajis02-154	337	7	we	we	PRON
ajis02-154	337	8	learned	learn	VERB
ajis02-154	337	9	that	that	SCONJ
ajis02-154	337	10	km	km	PROPN
ajis02-154	337	11	is	be	AUX
ajis02-154	337	12	a	a	DET
ajis02-154	337	13	twostage	twostage	NOUN
ajis02-154	337	14	process	process	NOUN
ajis02-154	337	15	.	.	PUNCT
ajis02-154	338	1	first	first	ADV
ajis02-154	338	2	the	the	DET
ajis02-154	338	3	organisation	organisation	NOUN
ajis02-154	338	4	must	must	AUX
ajis02-154	338	5	get	get	VERB
ajis02-154	338	6	control	control	NOUN
ajis02-154	338	7	of	of	ADP
ajis02-154	338	8	their	their	PRON
ajis02-154	338	9	information	information	NOUN
ajis02-154	338	10	,	,	PUNCT
ajis02-154	338	11	and	and	CCONJ
ajis02-154	338	12	only	only	ADV
ajis02-154	338	13	then	then	ADV
ajis02-154	338	14	can	can	AUX
ajis02-154	338	15	it	it	PRON
ajis02-154	338	16	move	move	VERB
ajis02-154	338	17	to	to	ADP
ajis02-154	338	18	the	the	DET
ajis02-154	338	19	next	next	ADJ
ajis02-154	338	20	level	level	NOUN
ajis02-154	338	21	,	,	PUNCT
ajis02-154	338	22	that	that	PRON
ajis02-154	338	23	of	of	ADP
ajis02-154	338	24	providing	provide	VERB
ajis02-154	338	25	access	access	NOUN
ajis02-154	338	26	that	that	PRON
ajis02-154	338	27	develops	develop	VERB
ajis02-154	338	28	individual	individual	ADJ
ajis02-154	338	29	knowledge	knowledge	NOUN
ajis02-154	338	30	.	.	PUNCT
ajis02-154	339	1	the	the	DET
ajis02-154	339	2	first	first	ADJ
ajis02-154	339	3	phase	phase	NOUN
ajis02-154	339	4	is	be	AUX
ajis02-154	339	5	the	the	DET
ajis02-154	339	6	long	long	ADJ
ajis02-154	339	7	haul	haul	NOUN
ajis02-154	339	8	and	and	CCONJ
ajis02-154	339	9	includes	include	VERB
ajis02-154	339	10	getting	get	VERB
ajis02-154	339	11	workers	worker	NOUN
ajis02-154	339	12	to	to	PART
ajis02-154	339	13	use	use	VERB
ajis02-154	339	14	the	the	DET
ajis02-154	339	15	system	system	NOUN
ajis02-154	339	16	and	and	CCONJ
ajis02-154	339	17	getting	get	VERB
ajis02-154	339	18	them	they	PRON
ajis02-154	339	19	to	to	PART
ajis02-154	339	20	standardise	standardise	VERB
ajis02-154	339	21	practices	practice	NOUN
ajis02-154	339	22	.	.	PUNCT
ajis02-154	340	1	this	this	DET
ajis02-154	340	2	research	research	NOUN
ajis02-154	340	3	provides	provide	VERB
ajis02-154	340	4	a	a	DET
ajis02-154	340	5	picture	picture	NOUN
ajis02-154	340	6	of	of	ADP
ajis02-154	340	7	a	a	DET
ajis02-154	340	8	company	company	NOUN
ajis02-154	340	9	moving	move	VERB
ajis02-154	340	10	into	into	ADP
ajis02-154	340	11	the	the	DET
ajis02-154	340	12	knowledge	knowledge	NOUN
ajis02-154	340	13	age	age	NOUN
ajis02-154	340	14	.	.	PUNCT
ajis02-154	341	1	it	it	PRON
ajis02-154	341	2	demonstrates	demonstrate	VERB
ajis02-154	341	3	the	the	DET
ajis02-154	341	4	two	two	NUM
ajis02-154	341	5	phases	phase	NOUN
ajis02-154	341	6	to	to	PART
ajis02-154	341	7	knowledge	knowledge	NOUN
ajis02-154	341	8	work	work	NOUN
ajis02-154	341	9	and	and	CCONJ
ajis02-154	341	10	suggests	suggest	VERB
ajis02-154	341	11	some	some	DET
ajis02-154	341	12	best	good	ADJ
ajis02-154	341	13	business	business	NOUN
ajis02-154	341	14	and	and	CCONJ
ajis02-154	341	15	ist	ist	NOUN
ajis02-154	341	16	practices	practice	NOUN
ajis02-154	341	17	to	to	PART
ajis02-154	341	18	be	be	AUX
ajis02-154	341	19	followed	follow	VERB
ajis02-154	341	20	.	.	PUNCT
ajis02-154	342	1	by	by	ADP
ajis02-154	342	2	building	build	VERB
ajis02-154	342	3	pictures	picture	NOUN
ajis02-154	342	4	of	of	ADP
ajis02-154	342	5	such	such	ADJ
ajis02-154	342	6	cases	case	NOUN
ajis02-154	342	7	,	,	PUNCT
ajis02-154	342	8	a	a	DET
ajis02-154	342	9	useful	useful	ADJ
ajis02-154	342	10	methodology	methodology	NOUN
ajis02-154	342	11	can	can	AUX
ajis02-154	342	12	be	be	AUX
ajis02-154	342	13	articulated	articulate	VERB
ajis02-154	342	14	.	.	PUNCT
ajis02-154	343	1	in	in	ADP
ajis02-154	343	2	this	this	DET
ajis02-154	343	3	way	way	NOUN
ajis02-154	343	4	,	,	PUNCT
ajis02-154	343	5	we	we	PRON
ajis02-154	343	6	can	can	AUX
ajis02-154	343	7	provide	provide	VERB
ajis02-154	343	8	a	a	DET
ajis02-154	343	9	clearer	clear	ADJ
ajis02-154	343	10	picture	picture	NOUN
ajis02-154	343	11	of	of	ADP
ajis02-154	343	12	what	what	PRON
ajis02-154	343	13	needs	need	VERB
ajis02-154	343	14	to	to	PART
ajis02-154	343	15	happen	happen	VERB
ajis02-154	343	16	to	to	PART
ajis02-154	343	17	achieve	achieve	VERB
ajis02-154	343	18	success	success	NOUN
ajis02-154	343	19	.	.	PUNCT
ajis02-154	344	1	this	this	DET
ajis02-154	344	2	study	study	NOUN
ajis02-154	344	3	also	also	ADV
ajis02-154	344	4	provides	provide	VERB
ajis02-154	344	5	insight	insight	NOUN
ajis02-154	344	6	into	into	ADP
ajis02-154	344	7	the	the	DET
ajis02-154	344	8	concept	concept	NOUN
ajis02-154	344	9	of	of	ADP
ajis02-154	344	10	knowledge	knowledge	NOUN
ajis02-154	344	11	itself	itself	PRON
ajis02-154	344	12	and	and	CCONJ
ajis02-154	344	13	how	how	SCONJ
ajis02-154	344	14	best	good	ADJ
ajis02-154	344	15	to	to	PART
ajis02-154	344	16	leverage	leverage	VERB
ajis02-154	344	17	it	it	PRON
ajis02-154	344	18	.	.	PUNCT
ajis02-154	345	1	the	the	DET
ajis02-154	345	2	study	study	NOUN
ajis02-154	345	3	supported	support	VERB
ajis02-154	345	4	the	the	DET
ajis02-154	345	5	view	view	NOUN
ajis02-154	345	6	of	of	ADP
ajis02-154	345	7	knowledge	knowledge	NOUN
ajis02-154	345	8	as	as	ADP
ajis02-154	345	9	a	a	DET
ajis02-154	345	10	social	social	ADJ
ajis02-154	345	11	phenomena	phenomena	NOUN
ajis02-154	345	12	(	(	PUNCT
ajis02-154	345	13	polanyi	polanyi	NOUN
ajis02-154	345	14	1958	1958	NUM
ajis02-154	345	15	;	;	PUNCT
ajis02-154	345	16	nonaka	nonaka	PROPN
ajis02-154	345	17	&	&	CCONJ
ajis02-154	345	18	konno	konno	PROPN
ajis02-154	345	19	1998	1998	NUM
ajis02-154	345	20	)	)	PUNCT
ajis02-154	345	21	,	,	PUNCT
ajis02-154	345	22	that	that	DET
ajis02-154	345	23	knowledge	knowledge	NOUN
ajis02-154	345	24	in	in	ADP
ajis02-154	345	25	its	its	PRON
ajis02-154	345	26	richest	rich	ADJ
ajis02-154	345	27	form	form	NOUN
ajis02-154	345	28	is	be	AUX
ajis02-154	345	29	not	not	PART
ajis02-154	345	30	stored	store	VERB
ajis02-154	345	31	in	in	ADP
ajis02-154	345	32	an	an	DET
ajis02-154	345	33	individual	individual	NOUN
ajis02-154	345	34	’s	’s	PART
ajis02-154	345	35	head	head	NOUN
ajis02-154	345	36	nor	nor	CCONJ
ajis02-154	345	37	held	hold	VERB
ajis02-154	345	38	electronically	electronically	ADV
ajis02-154	345	39	,	,	PUNCT
ajis02-154	345	40	but	but	CCONJ
ajis02-154	345	41	is	be	AUX
ajis02-154	345	42	created	create	VERB
ajis02-154	345	43	during	during	ADP
ajis02-154	345	44	face	face	NOUN
ajis02-154	345	45	-	-	PUNCT
ajis02-154	345	46	to	to	ADP
ajis02-154	345	47	-	-	PUNCT
ajis02-154	345	48	face	face	NOUN
ajis02-154	345	49	interaction	interaction	NOUN
ajis02-154	345	50	.	.	PUNCT
ajis02-154	346	1	face	face	NOUN
ajis02-154	346	2	-	-	PUNCT
ajis02-154	346	3	to	to	ADP
ajis02-154	346	4	-	-	PUNCT
ajis02-154	346	5	face	face	NOUN
ajis02-154	346	6	interaction	interaction	NOUN
ajis02-154	346	7	can	can	AUX
ajis02-154	346	8	not	not	PART
ajis02-154	346	9	be	be	AUX
ajis02-154	346	10	stored	store	VERB
ajis02-154	346	11	electronically	electronically	ADV
ajis02-154	346	12	but	but	CCONJ
ajis02-154	346	13	can	can	AUX
ajis02-154	346	14	be	be	AUX
ajis02-154	346	15	supported	support	VERB
ajis02-154	346	16	by	by	ADP
ajis02-154	346	17	ist	ist	NOUN
ajis02-154	346	18	through	through	ADP
ajis02-154	346	19	provision	provision	NOUN
ajis02-154	346	20	of	of	ADP
ajis02-154	346	21	accurate	accurate	ADJ
ajis02-154	346	22	and	and	CCONJ
ajis02-154	346	23	timely	timely	ADJ
ajis02-154	346	24	information	information	NOUN
ajis02-154	346	25	.	.	PUNCT
ajis02-154	347	1	in	in	ADP
ajis02-154	347	2	the	the	DET
ajis02-154	347	3	past	past	NOUN
ajis02-154	347	4	too	too	ADV
ajis02-154	347	5	much	much	ADJ
ajis02-154	347	6	emphasis	emphasis	NOUN
ajis02-154	347	7	may	may	AUX
ajis02-154	347	8	have	have	AUX
ajis02-154	347	9	been	be	AUX
ajis02-154	347	10	placed	place	VERB
ajis02-154	347	11	on	on	ADP
ajis02-154	347	12	the	the	DET
ajis02-154	347	13	electronic	electronic	ADJ
ajis02-154	347	14	side	side	NOUN
ajis02-154	347	15	of	of	ADP
ajis02-154	347	16	km	km	PROPN
ajis02-154	347	17	,	,	PUNCT
ajis02-154	347	18	and	and	CCONJ
ajis02-154	347	19	too	too	ADV
ajis02-154	347	20	little	little	ADJ
ajis02-154	347	21	on	on	ADP
ajis02-154	347	22	supporting	support	VERB
ajis02-154	347	23	the	the	DET
ajis02-154	347	24	face	face	NOUN
ajis02-154	347	25	-	-	PUNCT
ajis02-154	347	26	to	to	ADP
ajis02-154	347	27	-	-	PUNCT
ajis02-154	347	28	face	face	NOUN
ajis02-154	347	29	relationship	relationship	NOUN
ajis02-154	347	30	.	.	PUNCT
ajis02-154	348	1	the	the	DET
ajis02-154	348	2	research	research	NOUN
ajis02-154	348	3	has	have	VERB
ajis02-154	348	4	implications	implication	NOUN
ajis02-154	348	5	for	for	ADP
ajis02-154	348	6	acc	acc	PROPN
ajis02-154	348	7	and	and	CCONJ
ajis02-154	348	8	the	the	DET
ajis02-154	348	9	industry	industry	NOUN
ajis02-154	348	10	as	as	ADP
ajis02-154	348	11	a	a	DET
ajis02-154	348	12	whole	whole	NOUN
ajis02-154	348	13	.	.	PUNCT
ajis02-154	349	1	acc	acc	PROPN
ajis02-154	349	2	has	have	AUX
ajis02-154	349	3	managed	manage	VERB
ajis02-154	349	4	to	to	PART
ajis02-154	349	5	change	change	VERB
ajis02-154	349	6	public	public	ADJ
ajis02-154	349	7	servants	servant	NOUN
ajis02-154	349	8	into	into	ADP
ajis02-154	349	9	knowledge	knowledge	NOUN
ajis02-154	349	10	workers	worker	NOUN
ajis02-154	349	11	,	,	PUNCT
ajis02-154	349	12	clerical	clerical	ADJ
ajis02-154	349	13	workers	worker	NOUN
ajis02-154	349	14	into	into	ADP
ajis02-154	349	15	professionals	professional	NOUN
ajis02-154	349	16	.	.	PUNCT
ajis02-154	350	1	recognition	recognition	NOUN
ajis02-154	350	2	of	of	ADP
ajis02-154	350	3	their	their	PRON
ajis02-154	350	4	professional	professional	ADJ
ajis02-154	350	5	status	status	NOUN
ajis02-154	350	6	is	be	AUX
ajis02-154	350	7	needed	need	VERB
ajis02-154	350	8	.	.	PUNCT
ajis02-154	351	1	case	case	NOUN
ajis02-154	351	2	management	management	NOUN
ajis02-154	351	3	associations	association	NOUN
ajis02-154	351	4	are	be	AUX
ajis02-154	351	5	calling	call	VERB
ajis02-154	351	6	for	for	ADP
ajis02-154	351	7	professional	professional	ADJ
ajis02-154	351	8	standards	standard	NOUN
ajis02-154	351	9	worldwide	worldwide	ADV
ajis02-154	351	10	to	to	PART
ajis02-154	351	11	help	help	VERB
ajis02-154	351	12	ensure	ensure	VERB
ajis02-154	351	13	that	that	SCONJ
ajis02-154	351	14	people	people	NOUN
ajis02-154	351	15	are	be	AUX
ajis02-154	351	16	appropriately	appropriately	ADV
ajis02-154	351	17	qualified	qualified	ADJ
ajis02-154	351	18	and	and	CCONJ
ajis02-154	351	19	trained	train	VERB
ajis02-154	351	20	to	to	PART
ajis02-154	351	21	undertake	undertake	VERB
ajis02-154	351	22	a	a	DET
ajis02-154	351	23	job	job	NOUN
ajis02-154	351	24	that	that	PRON
ajis02-154	351	25	carries	carry	VERB
ajis02-154	351	26	with	with	ADP
ajis02-154	351	27	it	it	PRON
ajis02-154	351	28	a	a	DET
ajis02-154	351	29	social	social	ADJ
ajis02-154	351	30	responsibility	responsibility	NOUN
ajis02-154	351	31	(	(	PUNCT
ajis02-154	351	32	richardson	richardson	PROPN
ajis02-154	351	33	1997	1997	NUM
ajis02-154	351	34	;	;	PUNCT
ajis02-154	351	35	gill	gill	NOUN
ajis02-154	351	36	2000	2000	NUM
ajis02-154	351	37	)	)	PUNCT
ajis02-154	351	38	.	.	PUNCT
ajis02-154	352	1	the	the	DET
ajis02-154	352	2	study	study	NOUN
ajis02-154	352	3	showed	show	VERB
ajis02-154	352	4	that	that	SCONJ
ajis02-154	352	5	case	case	NOUN
ajis02-154	352	6	managers	manager	NOUN
ajis02-154	352	7	are	be	AUX
ajis02-154	352	8	an	an	DET
ajis02-154	352	9	important	important	ADJ
ajis02-154	352	10	source	source	NOUN
ajis02-154	352	11	of	of	ADP
ajis02-154	352	12	ideas	idea	NOUN
ajis02-154	352	13	.	.	PUNCT
ajis02-154	353	1	once	once	ADV
ajis02-154	353	2	focused	focus	VERB
ajis02-154	353	3	on	on	ADP
ajis02-154	353	4	rehabilitation	rehabilitation	NOUN
ajis02-154	353	5	,	,	PUNCT
ajis02-154	353	6	they	they	PRON
ajis02-154	353	7	seek	seek	VERB
ajis02-154	353	8	tools	tool	NOUN
ajis02-154	353	9	to	to	PART
ajis02-154	353	10	help	help	VERB
ajis02-154	353	11	them	they	PRON
ajis02-154	353	12	do	do	VERB
ajis02-154	353	13	their	their	PRON
ajis02-154	353	14	job	job	NOUN
ajis02-154	353	15	more	more	ADV
ajis02-154	353	16	effectively	effectively	ADV
ajis02-154	353	17	.	.	PUNCT
ajis02-154	354	1	in	in	ADP
ajis02-154	354	2	an	an	DET
ajis02-154	354	3	age	age	NOUN
ajis02-154	354	4	where	where	SCONJ
ajis02-154	354	5	people	people	NOUN
ajis02-154	354	6	understand	understand	VERB
ajis02-154	354	7	the	the	DET
ajis02-154	354	8	potential	potential	NOUN
ajis02-154	354	9	of	of	ADP
ajis02-154	354	10	technology	technology	NOUN
ajis02-154	354	11	,	,	PUNCT
ajis02-154	354	12	case	case	NOUN
ajis02-154	354	13	managers	manager	NOUN
ajis02-154	354	14	can	can	AUX
ajis02-154	354	15	provide	provide	VERB
ajis02-154	354	16	suggestions	suggestion	NOUN
ajis02-154	354	17	not	not	PART
ajis02-154	354	18	only	only	ADV
ajis02-154	354	19	of	of	ADP
ajis02-154	354	20	their	their	PRON
ajis02-154	354	21	needs	need	NOUN
ajis02-154	354	22	but	but	CCONJ
ajis02-154	354	23	also	also	ADV
ajis02-154	354	24	of	of	ADP
ajis02-154	354	25	how	how	SCONJ
ajis02-154	354	26	technology	technology	NOUN
ajis02-154	354	27	can	can	AUX
ajis02-154	354	28	be	be	AUX
ajis02-154	354	29	applied	apply	VERB
ajis02-154	354	30	to	to	ADP
ajis02-154	354	31	these	these	DET
ajis02-154	354	32	needs	need	NOUN
ajis02-154	354	33	.	.	PUNCT
ajis02-154	355	1	as	as	SCONJ
ajis02-154	355	2	their	their	PRON
ajis02-154	355	3	skills	skill	NOUN
ajis02-154	355	4	in	in	ADP
ajis02-154	355	5	handling	handle	VERB
ajis02-154	355	6	client	client	NOUN
ajis02-154	355	7	relationships	relationship	NOUN
ajis02-154	355	8	develop	develop	VERB
ajis02-154	355	9	,	,	PUNCT
ajis02-154	355	10	successful	successful	ADJ
ajis02-154	355	11	interactions	interaction	NOUN
ajis02-154	355	12	may	may	AUX
ajis02-154	355	13	be	be	AUX
ajis02-154	355	14	shared	share	VERB
ajis02-154	355	15	on	on	ADP
ajis02-154	355	16	internal	internal	ADJ
ajis02-154	355	17	systems	system	NOUN
ajis02-154	355	18	.	.	PUNCT
ajis02-154	356	1	this	this	PRON
ajis02-154	356	2	will	will	AUX
ajis02-154	356	3	enable	enable	VERB
ajis02-154	356	4	valuable	valuable	ADJ
ajis02-154	356	5	tacit	tacit	ADJ
ajis02-154	356	6	knowledge	knowledge	NOUN
ajis02-154	356	7	to	to	PART
ajis02-154	356	8	be	be	AUX
ajis02-154	356	9	shared	share	VERB
ajis02-154	356	10	,	,	PUNCT
ajis02-154	356	11	particularly	particularly	ADV
ajis02-154	356	12	with	with	ADP
ajis02-154	356	13	novice	novice	NOUN
ajis02-154	356	14	case	case	NOUN
ajis02-154	356	15	managers	manager	NOUN
ajis02-154	356	16	.	.	PUNCT
ajis02-154	357	1	acc	acc	PROPN
ajis02-154	357	2	may	may	AUX
ajis02-154	357	3	wish	wish	VERB
ajis02-154	357	4	to	to	PART
ajis02-154	357	5	be	be	AUX
ajis02-154	357	6	more	more	ADV
ajis02-154	357	7	active	active	ADJ
ajis02-154	357	8	in	in	ADP
ajis02-154	357	9	collecting	collect	VERB
ajis02-154	357	10	this	this	DET
ajis02-154	357	11	valuable	valuable	ADJ
ajis02-154	357	12	information	information	NOUN
ajis02-154	357	13	.	.	PUNCT
ajis02-154	358	1	in	in	ADP
ajis02-154	358	2	summary	summary	NOUN
ajis02-154	358	3	,	,	PUNCT
ajis02-154	358	4	ist	ist	NOUN
ajis02-154	358	5	has	have	AUX
ajis02-154	358	6	been	be	AUX
ajis02-154	358	7	used	use	VERB
ajis02-154	358	8	at	at	ADP
ajis02-154	358	9	acc	acc	PROPN
ajis02-154	358	10	as	as	ADP
ajis02-154	358	11	part	part	NOUN
ajis02-154	358	12	of	of	ADP
ajis02-154	358	13	a	a	DET
ajis02-154	358	14	case	case	NOUN
ajis02-154	358	15	management	management	NOUN
ajis02-154	358	16	approach	approach	NOUN
ajis02-154	358	17	that	that	PRON
ajis02-154	358	18	has	have	AUX
ajis02-154	358	19	enabled	enable	VERB
ajis02-154	358	20	public	public	ADJ
ajis02-154	358	21	servants	servant	NOUN
ajis02-154	358	22	to	to	PART
ajis02-154	358	23	become	become	VERB
ajis02-154	358	24	knowledge	knowledge	NOUN
ajis02-154	358	25	workers	worker	NOUN
ajis02-154	358	26	.	.	PUNCT
ajis02-154	359	1	this	this	PRON
ajis02-154	359	2	has	have	AUX
ajis02-154	359	3	been	be	AUX
ajis02-154	359	4	achieved	achieve	VERB
ajis02-154	359	5	by	by	ADP
ajis02-154	359	6	gaining	gain	VERB
ajis02-154	359	7	control	control	NOUN
ajis02-154	359	8	of	of	ADP
ajis02-154	359	9	the	the	DET
ajis02-154	359	10	underlying	underlie	VERB
ajis02-154	359	11	processes	process	NOUN
ajis02-154	359	12	that	that	PRON
ajis02-154	359	13	support	support	NOUN
ajis02-154	359	14	case	case	NOUN
ajis02-154	359	15	managers	manager	NOUN
ajis02-154	359	16	,	,	PUNCT
ajis02-154	359	17	freeing	free	VERB
ajis02-154	359	18	case	case	NOUN
ajis02-154	359	19	managers	manager	NOUN
ajis02-154	359	20	to	to	PART
ajis02-154	359	21	concentrate	concentrate	VERB
ajis02-154	359	22	on	on	ADP
ajis02-154	359	23	their	their	PRON
ajis02-154	359	24	clients	client	NOUN
ajis02-154	359	25	.	.	PUNCT
ajis02-154	360	1	ist	ist	NOUN
ajis02-154	360	2	systems	system	NOUN
ajis02-154	360	3	are	be	AUX
ajis02-154	360	4	built	build	VERB
ajis02-154	360	5	around	around	ADP
ajis02-154	360	6	this	this	DET
ajis02-154	360	7	relationship	relationship	NOUN
ajis02-154	360	8	to	to	PART
ajis02-154	360	9	enable	enable	VERB
ajis02-154	360	10	rather	rather	ADV
ajis02-154	360	11	than	than	ADP
ajis02-154	360	12	eliminate	eliminate	VERB
ajis02-154	360	13	it	it	PRON
ajis02-154	360	14	.	.	PUNCT
ajis02-154	361	1	this	this	DET
ajis02-154	361	2	research	research	NOUN
ajis02-154	361	3	was	be	AUX
ajis02-154	361	4	exploratory	exploratory	ADJ
ajis02-154	361	5	,	,	PUNCT
ajis02-154	361	6	and	and	CCONJ
ajis02-154	361	7	a	a	DET
ajis02-154	361	8	more	more	ADV
ajis02-154	361	9	in	in	ADP
ajis02-154	361	10	-	-	PUNCT
ajis02-154	361	11	depth	depth	NOUN
ajis02-154	361	12	study	study	NOUN
ajis02-154	361	13	of	of	ADP
ajis02-154	361	14	case	case	NOUN
ajis02-154	361	15	management	management	NOUN
ajis02-154	361	16	is	be	AUX
ajis02-154	361	17	needed	need	VERB
ajis02-154	361	18	,	,	PUNCT
ajis02-154	361	19	particularly	particularly	ADV
ajis02-154	361	20	to	to	PART
ajis02-154	361	21	see	see	VERB
ajis02-154	361	22	how	how	SCONJ
ajis02-154	361	23	widespread	widespread	ADJ
ajis02-154	361	24	are	be	AUX
ajis02-154	361	25	the	the	DET
ajis02-154	361	26	practices	practice	NOUN
ajis02-154	361	27	found	find	VERB
ajis02-154	361	28	at	at	ADP
ajis02-154	361	29	acc	acc	PROPN
ajis02-154	361	30	.	.	PROPN
ajis02-154	361	31	comparisons	comparison	NOUN
ajis02-154	361	32	with	with	ADP
ajis02-154	361	33	other	other	ADJ
ajis02-154	361	34	organisations	organisation	NOUN
ajis02-154	361	35	who	who	PRON
ajis02-154	361	36	have	have	AUX
ajis02-154	361	37	used	use	VERB
ajis02-154	361	38	ist	ist	NOUN
ajis02-154	361	39	in	in	ADP
ajis02-154	361	40	case	case	NOUN
ajis02-154	361	41	management	management	NOUN
ajis02-154	361	42	would	would	AUX
ajis02-154	361	43	add	add	VERB
ajis02-154	361	44	further	far	ADV
ajis02-154	361	45	to	to	ADP
ajis02-154	361	46	our	our	PRON
ajis02-154	361	47	knowledge	knowledge	NOUN
ajis02-154	361	48	.	.	PUNCT
ajis02-154	362	1	it	it	PRON
ajis02-154	362	2	is	be	AUX
ajis02-154	362	3	recommended	recommend	VERB
ajis02-154	362	4	that	that	SCONJ
ajis02-154	362	5	data	datum	NOUN
ajis02-154	362	6	be	be	AUX
ajis02-154	362	7	collected	collect	VERB
ajis02-154	362	8	with	with	ADP
ajis02-154	362	9	interviews	interview	NOUN
ajis02-154	362	10	.	.	PUNCT
ajis02-154	363	1	in	in	ADP
ajis02-154	363	2	the	the	DET
ajis02-154	363	3	current	current	ADJ
ajis02-154	363	4	study	study	NOUN
ajis02-154	363	5	,	,	PUNCT
ajis02-154	363	6	interviews	interview	NOUN
ajis02-154	363	7	were	be	AUX
ajis02-154	363	8	found	find	VERB
ajis02-154	363	9	to	to	PART
ajis02-154	363	10	be	be	AUX
ajis02-154	363	11	effective	effective	ADJ
ajis02-154	363	12	providing	provide	VERB
ajis02-154	363	13	rich	rich	ADJ
ajis02-154	363	14	information	information	NOUN
ajis02-154	363	15	that	that	PRON
ajis02-154	363	16	would	would	AUX
ajis02-154	363	17	be	be	AUX
ajis02-154	363	18	hard	hard	ADJ
ajis02-154	363	19	to	to	PART
ajis02-154	363	20	elicit	elicit	VERB
ajis02-154	363	21	from	from	ADP
ajis02-154	363	22	surveys	survey	NOUN
ajis02-154	363	23	because	because	SCONJ
ajis02-154	363	24	knowledge	knowledge	NOUN
ajis02-154	363	25	is	be	AUX
ajis02-154	363	26	highly	highly	ADV
ajis02-154	363	27	personal	personal	ADJ
ajis02-154	363	28	and	and	CCONJ
ajis02-154	363	29	is	be	AUX
ajis02-154	363	30	best	well	ADV
ajis02-154	363	31	negotiated	negotiate	VERB
ajis02-154	363	32	face	face	NOUN
ajis02-154	363	33	-	-	PUNCT
ajis02-154	363	34	to	to	ADP
ajis02-154	363	35	-	-	PUNCT
ajis02-154	363	36	face	face	NOUN
ajis02-154	363	37	.	.	PUNCT
ajis02-154	364	1	ajis	ajis	ADV
ajis02-154	364	2	vol	vol	VERB
ajis02-154	364	3	.	.	PUNCT
ajis02-154	365	1	10	10	NUM
ajis02-154	365	2	no	no	NOUN
ajis02-154	365	3	.	.	NOUN
ajis02-154	365	4	2	2	NUM
ajis02-154	365	5	may	may	PROPN
ajis02-154	365	6	2003	2003	NUM
ajis02-154	365	7	79	79	NUM
ajis02-154	365	8	references	reference	NOUN
ajis02-154	365	9	abell	abell	PROPN
ajis02-154	365	10	,	,	PUNCT
ajis02-154	365	11	a.	a.	NOUN
ajis02-154	365	12	(	(	PUNCT
ajis02-154	365	13	2000	2000	NUM
ajis02-154	365	14	)	)	PUNCT
ajis02-154	365	15	.	.	PUNCT
ajis02-154	366	1	skills	skill	NOUN
ajis02-154	366	2	for	for	ADP
ajis02-154	366	3	knowledge	knowledge	NOUN
ajis02-154	366	4	environments	environment	NOUN
ajis02-154	366	5	.	.	PUNCT
ajis02-154	367	1	the	the	DET
ajis02-154	367	2	information	information	NOUN
ajis02-154	367	3	management	management	NOUN
ajis02-154	367	4	journal	journal	NOUN
ajis02-154	367	5	,	,	PUNCT
ajis02-154	367	6	34(3	34(3	NUM
ajis02-154	367	7	)	)	PUNCT
ajis02-154	367	8	,	,	PUNCT
ajis02-154	367	9	33	33	NUM
ajis02-154	367	10	-	-	SYM
ajis02-154	367	11	41	41	NUM
ajis02-154	367	12	.	.	PUNCT
ajis02-154	367	13	bhatt	bhatt	PROPN
ajis02-154	367	14	,	,	PUNCT
ajis02-154	367	15	g.	g.	PROPN
ajis02-154	367	16	d.	d.	PROPN
ajis02-154	367	17	(	(	PUNCT
ajis02-154	367	18	2002	2002	NUM
ajis02-154	367	19	)	)	PUNCT
ajis02-154	367	20	.	.	PUNCT
ajis02-154	368	1	management	management	NOUN
ajis02-154	368	2	strategies	strategy	NOUN
ajis02-154	368	3	for	for	ADP
ajis02-154	368	4	individual	individual	ADJ
ajis02-154	368	5	knowledge	knowledge	NOUN
ajis02-154	368	6	and	and	CCONJ
ajis02-154	368	7	organizational	organizational	ADJ
ajis02-154	368	8	knowledge	knowledge	NOUN
ajis02-154	368	9	.	.	PUNCT
ajis02-154	369	1	journal	journal	PROPN
ajis02-154	369	2	of	of	ADP
ajis02-154	369	3	knowledge	knowledge	PROPN
ajis02-154	369	4	management	management	NOUN
ajis02-154	369	5	,	,	PUNCT
ajis02-154	369	6	6(1	6(1	NUM
ajis02-154	369	7	)	)	PUNCT
ajis02-154	369	8	,	,	PUNCT
ajis02-154	369	9	31	31	NUM
ajis02-154	369	10	-	-	SYM
ajis02-154	369	11	39	39	NUM
ajis02-154	369	12	.	.	PUNCT
ajis02-154	370	1	biestek	biestek	PROPN
ajis02-154	370	2	,	,	PUNCT
ajis02-154	370	3	f.p	f.p	PROPN
ajis02-154	370	4	.	.	PROPN
ajis02-154	370	5	(	(	PUNCT
ajis02-154	370	6	1957	1957	NUM
ajis02-154	370	7	)	)	PUNCT
ajis02-154	370	8	.	.	PUNCT
ajis02-154	371	1	the	the	DET
ajis02-154	371	2	casework	casework	PROPN
ajis02-154	371	3	relationship	relationship	NOUN
ajis02-154	371	4	.	.	PUNCT
ajis02-154	372	1	chicago	chicago	PROPN
ajis02-154	372	2	:	:	PUNCT
ajis02-154	372	3	loyola	loyola	PROPN
ajis02-154	372	4	university	university	NOUN
ajis02-154	372	5	press	press	NOUN
ajis02-154	372	6	.	.	PUNCT
ajis02-154	373	1	blackwell	blackwell	PROPN
ajis02-154	373	2	,	,	PUNCT
ajis02-154	373	3	g.	g.	PROPN
ajis02-154	373	4	(	(	PUNCT
ajis02-154	373	5	1993	1993	NUM
ajis02-154	373	6	)	)	PUNCT
ajis02-154	373	7	.	.	PUNCT
ajis02-154	374	1	re	re	VERB
ajis02-154	374	2	-	-	VERB
ajis02-154	374	3	engineering	engineer	VERB
ajis02-154	374	4	the	the	DET
ajis02-154	374	5	claims	claim	NOUN
ajis02-154	374	6	process	process	NOUN
ajis02-154	374	7	.	.	PUNCT
ajis02-154	375	1	i.t	i.t	PROPN
ajis02-154	375	2	.	.	PROPN
ajis02-154	375	3	magazine	magazine	PROPN
ajis02-154	375	4	,	,	PUNCT
ajis02-154	375	5	25(1	25(1	NUM
ajis02-154	375	6	)	)	PUNCT
ajis02-154	375	7	,	,	PUNCT
ajis02-154	375	8	14	14	NUM
ajis02-154	375	9	-	-	SYM
ajis02-154	375	10	18	18	NUM
ajis02-154	375	11	.	.	PUNCT
ajis02-154	376	1	carey	carey	PROPN
ajis02-154	376	2	,	,	PUNCT
ajis02-154	376	3	d.	d.	PROPN
ajis02-154	376	4	(	(	PUNCT
ajis02-154	376	5	1993	1993	NUM
ajis02-154	376	6	)	)	PUNCT
ajis02-154	376	7	.	.	PUNCT
ajis02-154	377	1	nine	nine	NUM
ajis02-154	377	2	i.t	i.t	PROPN
ajis02-154	377	3	.	.	PUNCT
ajis02-154	377	4	executives	executive	NOUN
ajis02-154	377	5	tell	tell	VERB
ajis02-154	377	6	you	you	PRON
ajis02-154	377	7	how	how	SCONJ
ajis02-154	377	8	to	to	PART
ajis02-154	377	9	get	get	VERB
ajis02-154	377	10	reengineering	reengineere	VERB
ajis02-154	377	11	success	success	NOUN
ajis02-154	377	12	.	.	PUNCT
ajis02-154	378	1	i.t	i.t	PROPN
ajis02-154	378	2	.	.	PROPN
ajis02-154	378	3	magazine	magazine	NOUN
ajis02-154	378	4	,	,	PUNCT
ajis02-154	378	5	25(11	25(11	NUM
ajis02-154	378	6	)	)	PUNCT
ajis02-154	378	7	,	,	PUNCT
ajis02-154	378	8	12	12	NUM
ajis02-154	378	9	-	-	SYM
ajis02-154	378	10	20	20	NUM
ajis02-154	378	11	.	.	PUNCT
ajis02-154	379	1	collins	collins	PROPN
ajis02-154	379	2	,	,	PUNCT
ajis02-154	379	3	j.c	j.c	PROPN
ajis02-154	379	4	.	.	PROPN
ajis02-154	379	5	(	(	PUNCT
ajis02-154	379	6	1995	1995	NUM
ajis02-154	379	7	)	)	PUNCT
ajis02-154	379	8	.	.	PUNCT
ajis02-154	380	1	change	change	NOUN
ajis02-154	380	2	is	be	AUX
ajis02-154	380	3	good	good	ADJ
ajis02-154	380	4	but	but	CCONJ
ajis02-154	380	5	first	first	ADV
ajis02-154	380	6	,	,	PUNCT
ajis02-154	380	7	know	know	VERB
ajis02-154	380	8	what	what	PRON
ajis02-154	380	9	should	should	AUX
ajis02-154	380	10	never	never	ADV
ajis02-154	380	11	change	change	VERB
ajis02-154	380	12	.	.	PUNCT
ajis02-154	381	1	fortune	fortune	NOUN
ajis02-154	381	2	,	,	PUNCT
ajis02-154	381	3	131(10	131(10	NUM
ajis02-154	381	4	)	)	PUNCT
ajis02-154	381	5	,	,	PUNCT
ajis02-154	381	6	141	141	NUM
ajis02-154	381	7	.	.	PUNCT
ajis02-154	382	1	cortada	cortada	PROPN
ajis02-154	382	2	,	,	PUNCT
ajis02-154	382	3	j.w	j.w	PROPN
ajis02-154	382	4	.	.	PROPN
ajis02-154	382	5	&	&	CCONJ
ajis02-154	382	6	woods	woods	PROPN
ajis02-154	382	7	,	,	PUNCT
ajis02-154	382	8	j.a	j.a	PROPN
ajis02-154	382	9	.	.	PROPN
ajis02-154	382	10	(	(	PUNCT
ajis02-154	382	11	1999	1999	NUM
ajis02-154	382	12	)	)	PUNCT
ajis02-154	382	13	.	.	PUNCT
ajis02-154	383	1	the	the	DET
ajis02-154	383	2	knowledge	knowledge	PROPN
ajis02-154	383	3	management	management	PROPN
ajis02-154	383	4	yearbook	yearbook	NOUN
ajis02-154	383	5	1999	1999	NUM
ajis02-154	383	6	2000	2000	NUM
ajis02-154	383	7	.	.	PUNCT
ajis02-154	384	1	boston	boston	PROPN
ajis02-154	384	2	:	:	PUNCT
ajis02-154	384	3	butterworth	butterworth	PROPN
ajis02-154	384	4	-	-	PUNCT
ajis02-154	384	5	heinemann	heinemann	PROPN
ajis02-154	384	6	.	.	PUNCT
ajis02-154	385	1	crosby	crosby	PROPN
ajis02-154	385	2	,	,	PUNCT
ajis02-154	385	3	p.	p.	PROPN
ajis02-154	385	4	b.	b.	PROPN
ajis02-154	385	5	(	(	PUNCT
ajis02-154	385	6	1979	1979	NUM
ajis02-154	385	7	)	)	PUNCT
ajis02-154	385	8	.	.	PUNCT
ajis02-154	386	1	quality	quality	NOUN
ajis02-154	386	2	is	be	AUX
ajis02-154	386	3	free	free	ADJ
ajis02-154	386	4	.	.	PUNCT
ajis02-154	387	1	new	new	PROPN
ajis02-154	387	2	york	york	PROPN
ajis02-154	387	3	,	,	PUNCT
ajis02-154	387	4	ny	ny	PROPN
ajis02-154	387	5	:	:	PUNCT
ajis02-154	387	6	mentor	mentor	NOUN
ajis02-154	387	7	books	book	NOUN
ajis02-154	387	8	.	.	PUNCT
ajis02-154	388	1	davenport	davenport	PROPN
ajis02-154	388	2	,	,	PUNCT
ajis02-154	388	3	t.h	t.h	PROPN
ajis02-154	388	4	.	.	PUNCT
ajis02-154	388	5	(	(	PUNCT
ajis02-154	388	6	1995	1995	NUM
ajis02-154	388	7	)	)	PUNCT
ajis02-154	388	8	.	.	PUNCT
ajis02-154	389	1	the	the	DET
ajis02-154	389	2	fad	fad	NOUN
ajis02-154	389	3	that	that	PRON
ajis02-154	389	4	forgot	forget	VERB
ajis02-154	389	5	people	people	NOUN
ajis02-154	389	6	:	:	PUNCT
ajis02-154	389	7	why	why	SCONJ
ajis02-154	389	8	reengineering	reengineering	NOUN
ajis02-154	389	9	failed	fail	VERB
ajis02-154	389	10	.	.	PUNCT
ajis02-154	390	1	fast	fast	ADJ
ajis02-154	390	2	company	company	NOUN
ajis02-154	390	3	,	,	PUNCT
ajis02-154	390	4	1(1	1(1	NUM
ajis02-154	390	5	)	)	PUNCT
ajis02-154	390	6	,	,	PUNCT
ajis02-154	390	7	70	70	NUM
ajis02-154	390	8	-	-	SYM
ajis02-154	390	9	74	74	NUM
ajis02-154	390	10	.	.	PUNCT
ajis02-154	391	1	davenport	davenport	PROPN
ajis02-154	391	2	,	,	PUNCT
ajis02-154	391	3	t.h	t.h	PROPN
ajis02-154	391	4	.	.	PROPN
ajis02-154	391	5	,	,	PUNCT
ajis02-154	391	6	de	de	ADP
ajis02-154	391	7	long	long	ADV
ajis02-154	391	8	,	,	PUNCT
ajis02-154	391	9	d.w	d.w	PROPN
ajis02-154	391	10	&	&	CCONJ
ajis02-154	391	11	beers	beer	NOUN
ajis02-154	391	12	,	,	PUNCT
ajis02-154	391	13	m.c	m.c	PROPN
ajis02-154	391	14	.	.	PROPN
ajis02-154	391	15	(	(	PUNCT
ajis02-154	391	16	1998	1998	NUM
ajis02-154	391	17	)	)	PUNCT
ajis02-154	391	18	.	.	PUNCT
ajis02-154	392	1	successful	successful	ADJ
ajis02-154	392	2	knowledge	knowledge	NOUN
ajis02-154	392	3	management	management	NOUN
ajis02-154	392	4	projects	project	NOUN
ajis02-154	392	5	.	.	PUNCT
ajis02-154	393	1	sloan	sloan	PROPN
ajis02-154	393	2	management	management	PROPN
ajis02-154	393	3	review	review	PROPN
ajis02-154	393	4	,	,	PUNCT
ajis02-154	393	5	39(2	39(2	NUM
ajis02-154	393	6	)	)	PUNCT
ajis02-154	393	7	,	,	PUNCT
ajis02-154	393	8	43	43	NUM
ajis02-154	393	9	-	-	SYM
ajis02-154	393	10	57	57	NUM
ajis02-154	393	11	.	.	PUNCT
ajis02-154	394	1	davenport	davenport	PROPN
ajis02-154	394	2	,	,	PUNCT
ajis02-154	394	3	t.h	t.h	PROPN
ajis02-154	394	4	.	.	PROPN
ajis02-154	394	5	,	,	PUNCT
ajis02-154	394	6	eccles	eccles	PROPN
ajis02-154	394	7	,	,	PUNCT
ajis02-154	394	8	r.g	r.g	PROPN
ajis02-154	394	9	.	.	PROPN
ajis02-154	394	10	&	&	CCONJ
ajis02-154	394	11	prusak	prusak	PROPN
ajis02-154	394	12	,	,	PUNCT
ajis02-154	394	13	l.	l.	PROPN
ajis02-154	394	14	(	(	PUNCT
ajis02-154	394	15	1992	1992	NUM
ajis02-154	394	16	)	)	PUNCT
ajis02-154	394	17	.	.	PUNCT
ajis02-154	395	1	information	information	NOUN
ajis02-154	395	2	politics	politic	NOUN
ajis02-154	395	3	.	.	PUNCT
ajis02-154	396	1	sloan	sloan	PROPN
ajis02-154	396	2	management	management	PROPN
ajis02-154	396	3	review	review	PROPN
ajis02-154	396	4	,	,	PUNCT
ajis02-154	396	5	34(1	34(1	NUM
ajis02-154	396	6	)	)	PUNCT
ajis02-154	396	7	,	,	PUNCT
ajis02-154	396	8	53	53	NUM
ajis02-154	396	9	-	-	SYM
ajis02-154	396	10	65	65	NUM
ajis02-154	396	11	.	.	PUNCT
ajis02-154	397	1	davenport	davenport	PROPN
ajis02-154	397	2	,	,	PUNCT
ajis02-154	397	3	t.h	t.h	PROPN
ajis02-154	397	4	.	.	PROPN
ajis02-154	397	5	&	&	CCONJ
ajis02-154	397	6	nohria	nohria	PROPN
ajis02-154	397	7	,	,	PUNCT
ajis02-154	397	8	n.	n.	NOUN
ajis02-154	397	9	(	(	PUNCT
ajis02-154	397	10	1994	1994	NUM
ajis02-154	397	11	)	)	PUNCT
ajis02-154	397	12	.	.	PUNCT
ajis02-154	398	1	case	case	NOUN
ajis02-154	398	2	management	management	NOUN
ajis02-154	398	3	and	and	CCONJ
ajis02-154	398	4	the	the	DET
ajis02-154	398	5	integration	integration	NOUN
ajis02-154	398	6	of	of	ADP
ajis02-154	398	7	labor	labor	NOUN
ajis02-154	398	8	.	.	PUNCT
ajis02-154	399	1	sloan	sloan	PROPN
ajis02-154	399	2	management	management	PROPN
ajis02-154	399	3	review	review	PROPN
ajis02-154	399	4	,	,	PUNCT
ajis02-154	399	5	35(2	35(2	NUM
ajis02-154	399	6	)	)	PUNCT
ajis02-154	399	7	,	,	PUNCT
ajis02-154	399	8	11	11	NUM
ajis02-154	399	9	-	-	SYM
ajis02-154	399	10	23	23	NUM
ajis02-154	399	11	.	.	PUNCT
ajis02-154	400	1	davenport	davenport	PROPN
ajis02-154	400	2	,	,	PUNCT
ajis02-154	400	3	t.h	t.h	PROPN
ajis02-154	400	4	.	.	PROPN
ajis02-154	400	5	&	&	CCONJ
ajis02-154	400	6	prusak	prusak	PROPN
ajis02-154	400	7	,	,	PUNCT
ajis02-154	400	8	l.	l.	PROPN
ajis02-154	400	9	(	(	PUNCT
ajis02-154	400	10	1998	1998	NUM
ajis02-154	400	11	)	)	PUNCT
ajis02-154	400	12	.	.	PUNCT
ajis02-154	401	1	working	work	VERB
ajis02-154	401	2	knowledge	knowledge	NOUN
ajis02-154	401	3	.	.	PUNCT
ajis02-154	402	1	executive	executive	PROPN
ajis02-154	402	2	excellence	excellence	PROPN
ajis02-154	402	3	,	,	PUNCT
ajis02-154	402	4	15(9	15(9	NUM
ajis02-154	402	5	)	)	PUNCT
ajis02-154	402	6	,	,	PUNCT
ajis02-154	402	7	10	10	NUM
ajis02-154	402	8	.	.	X
ajis02-154	402	9	de	de	PROPN
ajis02-154	402	10	laine	laine	PROPN
ajis02-154	402	11	,	,	PUNCT
ajis02-154	402	12	m.	m.	NOUN
ajis02-154	402	13	(	(	PUNCT
ajis02-154	402	14	1997	1997	NUM
ajis02-154	402	15	)	)	PUNCT
ajis02-154	402	16	.	.	PUNCT
ajis02-154	403	1	ethnography	ethnography	NOUN
ajis02-154	403	2	:	:	PUNCT
ajis02-154	403	3	theory	theory	NOUN
ajis02-154	403	4	and	and	CCONJ
ajis02-154	403	5	application	application	NOUN
ajis02-154	403	6	in	in	ADP
ajis02-154	403	7	health	health	NOUN
ajis02-154	403	8	research	research	NOUN
ajis02-154	403	9	.	.	PUNCT
ajis02-154	404	1	sydney	sydney	PROPN
ajis02-154	404	2	:	:	PUNCT
ajis02-154	405	1	maclennan+petty	maclennan+petty	PROPN
ajis02-154	405	2	.	.	PUNCT
ajis02-154	406	1	deming	deming	PROPN
ajis02-154	406	2	,	,	PUNCT
ajis02-154	406	3	w.	w.	PROPN
ajis02-154	406	4	e.	e.	PROPN
ajis02-154	406	5	(	(	PUNCT
ajis02-154	406	6	1986	1986	NUM
ajis02-154	406	7	)	)	PUNCT
ajis02-154	406	8	.	.	PUNCT
ajis02-154	407	1	out	out	ADP
ajis02-154	407	2	of	of	ADP
ajis02-154	407	3	the	the	DET
ajis02-154	407	4	crisis	crisis	NOUN
ajis02-154	407	5	.	.	PUNCT
ajis02-154	408	1	cambridge	cambridge	PROPN
ajis02-154	408	2	,	,	PUNCT
ajis02-154	408	3	ma	ma	PROPN
ajis02-154	408	4	:	:	PROPN
ajis02-154	408	5	massachusetts	massachusetts	PROPN
ajis02-154	408	6	institute	institute	PROPN
ajis02-154	408	7	of	of	ADP
ajis02-154	408	8	technology	technology	PROPN
ajis02-154	408	9	.	.	PUNCT
ajis02-154	409	1	drucker	drucker	PROPN
ajis02-154	409	2	,	,	PUNCT
ajis02-154	409	3	p.f	p.f	PROPN
ajis02-154	409	4	.	.	PROPN
ajis02-154	409	5	(	(	PUNCT
ajis02-154	409	6	1993	1993	NUM
ajis02-154	409	7	)	)	PUNCT
ajis02-154	409	8	.	.	PUNCT
ajis02-154	410	1	managing	manage	VERB
ajis02-154	410	2	for	for	ADP
ajis02-154	410	3	the	the	DET
ajis02-154	410	4	future	future	NOUN
ajis02-154	410	5	:	:	PUNCT
ajis02-154	410	6	the	the	DET
ajis02-154	410	7	1990s	1990	NOUN
ajis02-154	410	8	and	and	CCONJ
ajis02-154	410	9	beyond	beyond	ADP
ajis02-154	410	10	.	.	PUNCT
ajis02-154	411	1	new	new	PROPN
ajis02-154	411	2	york	york	PROPN
ajis02-154	411	3	:	:	PUNCT
ajis02-154	411	4	truman	truman	PROPN
ajis02-154	411	5	talley	talley	PROPN
ajis02-154	411	6	books	book	VERB
ajis02-154	411	7	/	/	SYM
ajis02-154	411	8	plume	plume	NOUN
ajis02-154	411	9	.	.	PUNCT
ajis02-154	412	1	drucker	drucker	PROPN
ajis02-154	412	2	,	,	PUNCT
ajis02-154	412	3	p.f	p.f	PROPN
ajis02-154	412	4	.	.	PROPN
ajis02-154	412	5	(	(	PUNCT
ajis02-154	412	6	1999	1999	NUM
ajis02-154	412	7	)	)	PUNCT
ajis02-154	412	8	.	.	PUNCT
ajis02-154	413	1	knowledge	knowledge	NOUN
ajis02-154	413	2	-	-	PUNCT
ajis02-154	413	3	worker	worker	NOUN
ajis02-154	413	4	productivity	productivity	NOUN
ajis02-154	413	5	:	:	PUNCT
ajis02-154	413	6	the	the	DET
ajis02-154	413	7	biggest	big	ADJ
ajis02-154	413	8	challenge	challenge	NOUN
ajis02-154	413	9	,	,	PUNCT
ajis02-154	413	10	california	california	PROPN
ajis02-154	413	11	management	management	PROPN
ajis02-154	413	12	review	review	PROPN
ajis02-154	413	13	,	,	PUNCT
ajis02-154	413	14	41(2	41(2	NUM
ajis02-154	413	15	)	)	PUNCT
ajis02-154	413	16	,	,	PUNCT
ajis02-154	413	17	79	79	NUM
ajis02-154	413	18	-	-	SYM
ajis02-154	413	19	94	94	NUM
ajis02-154	413	20	.	.	PUNCT
ajis02-154	414	1	eggers	egger	NOUN
ajis02-154	414	2	,	,	PUNCT
ajis02-154	414	3	w.d	w.d	PROPN
ajis02-154	414	4	.	.	PROPN
ajis02-154	414	5	(	(	PUNCT
ajis02-154	414	6	1997	1997	NUM
ajis02-154	414	7	)	)	PUNCT
ajis02-154	414	8	.	.	PUNCT
ajis02-154	415	1	the	the	DET
ajis02-154	415	2	wonder	wonder	NOUN
ajis02-154	415	3	down	down	ADP
ajis02-154	415	4	under	under	ADP
ajis02-154	415	5	.	.	PUNCT
ajis02-154	416	1	government	government	NOUN
ajis02-154	416	2	executive	executive	NOUN
ajis02-154	416	3	,	,	PUNCT
ajis02-154	416	4	29(3	29(3	NUM
ajis02-154	416	5	)	)	PUNCT
ajis02-154	416	6	,	,	PUNCT
ajis02-154	416	7	32	32	NUM
ajis02-154	416	8	-	-	SYM
ajis02-154	416	9	39	39	NUM
ajis02-154	416	10	.	.	PUNCT
ajis02-154	417	1	fahey	fahey	PROPN
ajis02-154	417	2	,	,	PUNCT
ajis02-154	417	3	l.	l.	PROPN
ajis02-154	417	4	&	&	CCONJ
ajis02-154	417	5	prusak	prusak	PROPN
ajis02-154	417	6	,	,	PUNCT
ajis02-154	417	7	l.	l.	PROPN
ajis02-154	417	8	(	(	PUNCT
ajis02-154	417	9	1998	1998	NUM
ajis02-154	417	10	)	)	PUNCT
ajis02-154	417	11	.	.	PUNCT
ajis02-154	418	1	the	the	DET
ajis02-154	418	2	eleven	eleven	NUM
ajis02-154	418	3	deadliest	deadly	ADJ
ajis02-154	418	4	sins	sin	NOUN
ajis02-154	418	5	of	of	ADP
ajis02-154	418	6	knowledge	knowledge	NOUN
ajis02-154	418	7	management	management	NOUN
ajis02-154	418	8	.	.	PUNCT
ajis02-154	419	1	california	california	PROPN
ajis02-154	419	2	management	management	PROPN
ajis02-154	419	3	review	review	PROPN
ajis02-154	419	4	,	,	PUNCT
ajis02-154	419	5	40(3	40(3	NUM
ajis02-154	419	6	)	)	PUNCT
ajis02-154	419	7	,	,	PUNCT
ajis02-154	419	8	265	265	NUM
ajis02-154	419	9	-	-	SYM
ajis02-154	419	10	276	276	NUM
ajis02-154	419	11	.	.	PUNCT
ajis02-154	420	1	gao	gao	PROPN
ajis02-154	420	2	,	,	PUNCT
ajis02-154	420	3	f.	f.	PROPN
ajis02-154	420	4	,	,	PUNCT
ajis02-154	420	5	li	li	PROPN
ajis02-154	420	6	,	,	PUNCT
ajis02-154	420	7	m.	m.	NOUN
ajis02-154	420	8	&	&	CCONJ
ajis02-154	420	9	nakamori	nakamori	PROPN
ajis02-154	420	10	,	,	PUNCT
ajis02-154	420	11	y.	y.	PROPN
ajis02-154	420	12	(	(	PUNCT
ajis02-154	420	13	2002	2002	NUM
ajis02-154	420	14	)	)	PUNCT
ajis02-154	420	15	.	.	PUNCT
ajis02-154	421	1	systems	system	NOUN
ajis02-154	421	2	thinking	think	VERB
ajis02-154	421	3	on	on	ADP
ajis02-154	421	4	knowledge	knowledge	NOUN
ajis02-154	421	5	and	and	CCONJ
ajis02-154	421	6	its	its	PRON
ajis02-154	421	7	management	management	NOUN
ajis02-154	421	8	:	:	PUNCT
ajis02-154	421	9	systems	system	NOUN
ajis02-154	421	10	methodology	methodology	NOUN
ajis02-154	421	11	for	for	ADP
ajis02-154	421	12	knowledge	knowledge	NOUN
ajis02-154	421	13	management	management	NOUN
ajis02-154	421	14	.	.	PUNCT
ajis02-154	422	1	journal	journal	PROPN
ajis02-154	422	2	of	of	ADP
ajis02-154	422	3	knowledge	knowledge	PROPN
ajis02-154	422	4	management	management	NOUN
ajis02-154	422	5	,	,	PUNCT
ajis02-154	422	6	6(6	6(6	ADJ
ajis02-154	422	7	)	)	PUNCT
ajis02-154	422	8	,	,	PUNCT
ajis02-154	422	9	7	7	NUM
ajis02-154	422	10	-	-	SYM
ajis02-154	422	11	17	17	NUM
ajis02-154	422	12	.	.	PUNCT
ajis02-154	423	1	gemignai	gemignai	PROPN
ajis02-154	423	2	,	,	PUNCT
ajis02-154	423	3	j.	j.	PROPN
ajis02-154	423	4	(	(	PUNCT
ajis02-154	423	5	1999	1999	NUM
ajis02-154	423	6	)	)	PUNCT
ajis02-154	423	7	.	.	PUNCT
ajis02-154	424	1	the	the	DET
ajis02-154	424	2	case	case	NOUN
ajis02-154	424	3	management	management	NOUN
ajis02-154	424	4	explosion	explosion	NOUN
ajis02-154	424	5	.	.	PUNCT
ajis02-154	425	1	business	business	NOUN
ajis02-154	425	2	&	&	CCONJ
ajis02-154	425	3	health	health	PROPN
ajis02-154	425	4	,	,	PUNCT
ajis02-154	425	5	17(10	17(10	NUM
ajis02-154	425	6	)	)	PUNCT
ajis02-154	425	7	,	,	PUNCT
ajis02-154	425	8	56	56	NUM
ajis02-154	425	9	.	.	PUNCT
ajis02-154	426	1	gill	gill	PROPN
ajis02-154	426	2	,	,	PUNCT
ajis02-154	426	3	a.	a.	NOUN
ajis02-154	426	4	(	(	PUNCT
ajis02-154	426	5	2000	2000	NUM
ajis02-154	426	6	)	)	PUNCT
ajis02-154	426	7	.	.	PUNCT
ajis02-154	427	1	case	case	NOUN
ajis02-154	427	2	management	management	NOUN
ajis02-154	427	3	.	.	PUNCT
ajis02-154	428	1	recovery	recovery	NOUN
ajis02-154	428	2	,	,	PUNCT
ajis02-154	428	3	5(1	5(1	NUM
ajis02-154	428	4	)	)	PUNCT
ajis02-154	428	5	,	,	PUNCT
ajis02-154	428	6	1	1	NUM
ajis02-154	428	7	-	-	SYM
ajis02-154	428	8	3	3	NUM
ajis02-154	428	9	.	.	NOUN
ajis02-154	428	10	halachmi	halachmi	PROPN
ajis02-154	428	11	,	,	PUNCT
ajis02-154	428	12	a.	a.	NOUN
ajis02-154	428	13	(	(	PUNCT
ajis02-154	428	14	1995	1995	NUM
ajis02-154	428	15	)	)	PUNCT
ajis02-154	428	16	.	.	PUNCT
ajis02-154	429	1	re	re	VERB
ajis02-154	429	2	-	-	VERB
ajis02-154	429	3	engineering	engineer	VERB
ajis02-154	429	4	the	the	DET
ajis02-154	429	5	disability	disability	NOUN
ajis02-154	429	6	determination	determination	NOUN
ajis02-154	429	7	process	process	NOUN
ajis02-154	429	8	:	:	PUNCT
ajis02-154	429	9	a	a	DET
ajis02-154	429	10	case	case	NOUN
ajis02-154	429	11	study	study	NOUN
ajis02-154	429	12	.	.	PUNCT
ajis02-154	430	1	work	work	NOUN
ajis02-154	430	2	study	study	NOUN
ajis02-154	430	3	,	,	PUNCT
ajis02-154	430	4	44(8	44(8	NOUN
ajis02-154	430	5	)	)	PUNCT
ajis02-154	430	6	,	,	PUNCT
ajis02-154	430	7	21	21	NUM
ajis02-154	430	8	-	-	SYM
ajis02-154	430	9	27	27	NUM
ajis02-154	430	10	.	.	PUNCT
ajis02-154	431	1	hammer	hammer	NOUN
ajis02-154	431	2	,	,	PUNCT
ajis02-154	431	3	m.	m.	NOUN
ajis02-154	431	4	and	and	CCONJ
ajis02-154	431	5	champy	champy	NOUN
ajis02-154	431	6	,	,	PUNCT
ajis02-154	431	7	j.	j.	PROPN
ajis02-154	431	8	(	(	PUNCT
ajis02-154	431	9	1993	1993	NUM
ajis02-154	431	10	)	)	PUNCT
ajis02-154	431	11	.	.	PUNCT
ajis02-154	432	1	reengineering	reengineere	VERB
ajis02-154	432	2	the	the	DET
ajis02-154	432	3	corporation	corporation	NOUN
ajis02-154	432	4	.	.	PUNCT
ajis02-154	433	1	new	new	PROPN
ajis02-154	433	2	york	york	PROPN
ajis02-154	433	3	:	:	PUNCT
ajis02-154	433	4	harper	harper	NOUN
ajis02-154	433	5	business	business	PROPN
ajis02-154	433	6	.	.	PUNCT
ajis02-154	434	1	harkness	harkness	NOUN
ajis02-154	434	2	,	,	PUNCT
ajis02-154	434	3	w.l	w.l	PROPN
ajis02-154	434	4	.	.	PROPN
ajis02-154	434	5	,	,	PUNCT
ajis02-154	434	6	kettinger	kettinger	NOUN
ajis02-154	434	7	,	,	PUNCT
ajis02-154	434	8	w.j	w.j	PROPN
ajis02-154	434	9	.	.	PROPN
ajis02-154	434	10	&	&	CCONJ
ajis02-154	434	11	segars	segars	PROPN
ajis02-154	434	12	,	,	PUNCT
ajis02-154	434	13	a.h	a.h	PROPN
ajis02-154	434	14	.	.	PROPN
ajis02-154	434	15	(	(	PUNCT
ajis02-154	434	16	1996	1996	NUM
ajis02-154	434	17	)	)	PUNCT
ajis02-154	434	18	.	.	PUNCT
ajis02-154	435	1	sustaining	sustain	VERB
ajis02-154	435	2	process	process	NOUN
ajis02-154	435	3	improvement	improvement	NOUN
ajis02-154	435	4	and	and	CCONJ
ajis02-154	435	5	innovation	innovation	NOUN
ajis02-154	435	6	in	in	ADP
ajis02-154	435	7	the	the	DET
ajis02-154	435	8	information	information	NOUN
ajis02-154	435	9	services	service	NOUN
ajis02-154	435	10	function	function	NOUN
ajis02-154	435	11	:	:	PUNCT
ajis02-154	435	12	lessons	lesson	NOUN
ajis02-154	435	13	learned	learn	VERB
ajis02-154	435	14	at	at	ADP
ajis02-154	435	15	the	the	DET
ajis02-154	435	16	bose	bose	PROPN
ajis02-154	435	17	corporation	corporation	PROPN
ajis02-154	435	18	.	.	PUNCT
ajis02-154	436	1	mis	mis	PROPN
ajis02-154	436	2	quarterly	quarterly	PROPN
ajis02-154	436	3	,	,	PUNCT
ajis02-154	436	4	20(3	20(3	NOUN
ajis02-154	436	5	)	)	PUNCT
ajis02-154	436	6	,	,	PUNCT
ajis02-154	436	7	349	349	NUM
ajis02-154	436	8	-	-	SYM
ajis02-154	436	9	368	368	NUM
ajis02-154	436	10	.	.	PUNCT
ajis02-154	437	1	heskett	heskett	PROPN
ajis02-154	437	2	,	,	PUNCT
ajis02-154	437	3	j.	j.	PROPN
ajis02-154	437	4	l.	l.	PROPN
ajis02-154	437	5	,	,	PUNCT
ajis02-154	437	6	jones	jones	PROPN
ajis02-154	437	7	,	,	PUNCT
ajis02-154	437	8	t.	t.	PROPN
ajis02-154	437	9	o.	o.	PROPN
ajis02-154	437	10	,	,	PUNCT
ajis02-154	437	11	loveman	loveman	NOUN
ajis02-154	437	12	,	,	PUNCT
ajis02-154	437	13	g.	g.	PROPN
ajis02-154	437	14	w.	w.	PROPN
ajis02-154	437	15	,	,	PUNCT
ajis02-154	437	16	sasser	sasser	PROPN
ajis02-154	437	17	,	,	PUNCT
ajis02-154	437	18	w.	w.	PROPN
ajis02-154	437	19	e	e	PROPN
ajis02-154	437	20	,	,	PUNCT
ajis02-154	437	21	jr	jr	PROPN
ajis02-154	437	22	.	.	PROPN
ajis02-154	437	23	,	,	PUNCT
ajis02-154	437	24	&	&	CCONJ
ajis02-154	437	25	schlesinger	schlesinger	PROPN
ajis02-154	437	26	,	,	PUNCT
ajis02-154	437	27	l.	l.	PROPN
ajis02-154	437	28	a.	a.	PROPN
ajis02-154	437	29	(	(	PUNCT
ajis02-154	437	30	1994	1994	NUM
ajis02-154	437	31	)	)	PUNCT
ajis02-154	437	32	.	.	PUNCT
ajis02-154	438	1	putting	put	VERB
ajis02-154	438	2	the	the	DET
ajis02-154	438	3	service	service	NOUN
ajis02-154	438	4	-	-	PUNCT
ajis02-154	438	5	profit	profit	NOUN
ajis02-154	438	6	chain	chain	NOUN
ajis02-154	438	7	to	to	PART
ajis02-154	438	8	work	work	VERB
ajis02-154	438	9	.	.	PUNCT
ajis02-154	439	1	harvard	harvard	PROPN
ajis02-154	439	2	business	business	PROPN
ajis02-154	439	3	review	review	PROPN
ajis02-154	439	4	,	,	PUNCT
ajis02-154	439	5	72(2	72(2	NOUN
ajis02-154	439	6	)	)	PUNCT
ajis02-154	439	7	,	,	PUNCT
ajis02-154	439	8	164	164	NUM
ajis02-154	439	9	-	-	SYM
ajis02-154	439	10	174	174	NUM
ajis02-154	439	11	.	.	PUNCT
ajis02-154	440	1	hildebrand	hildebrand	PROPN
ajis02-154	440	2	,	,	PUNCT
ajis02-154	440	3	c.	c.	PROPN
ajis02-154	440	4	(	(	PUNCT
ajis02-154	440	5	1999	1999	NUM
ajis02-154	440	6	)	)	PUNCT
ajis02-154	440	7	.	.	PUNCT
ajis02-154	441	1	does	do	AUX
ajis02-154	441	2	it	it	PRON
ajis02-154	441	3	=	=	NOUN
ajis02-154	441	4	km	km	VERB
ajis02-154	441	5	?	?	PUNCT
ajis02-154	442	1	a	a	DET
ajis02-154	442	2	dangerous	dangerous	ADJ
ajis02-154	442	3	idea	idea	NOUN
ajis02-154	442	4	could	could	AUX
ajis02-154	442	5	retard	retard	VERB
ajis02-154	442	6	your	your	PRON
ajis02-154	442	7	km	km	NOUN
ajis02-154	442	8	efforts	effort	NOUN
ajis02-154	442	9	.	.	PUNCT
ajis02-154	443	1	cio	cio	PROPN
ajis02-154	443	2	enterprise	enterprise	NOUN
ajis02-154	443	3	,	,	PUNCT
ajis02-154	443	4	september	september	PROPN
ajis02-154	443	5	15th	15th	NOUN
ajis02-154	443	6	.	.	PUNCT
ajis02-154	444	1	huber	huber	PROPN
ajis02-154	444	2	,	,	PUNCT
ajis02-154	444	3	g.p	g.p	PROPN
ajis02-154	444	4	.	.	PROPN
ajis02-154	444	5	,	,	PUNCT
ajis02-154	444	6	davenport	davenport	PROPN
ajis02-154	444	7	,	,	PUNCT
ajis02-154	444	8	t.h	t.h	PROPN
ajis02-154	444	9	.	.	PROPN
ajis02-154	444	10	&	&	CCONJ
ajis02-154	444	11	king	king	PROPN
ajis02-154	444	12	,	,	PUNCT
ajis02-154	444	13	d.r	d.r	PROPN
ajis02-154	444	14	.	.	PROPN
ajis02-154	444	15	(	(	PUNCT
ajis02-154	444	16	1998	1998	NUM
ajis02-154	444	17	)	)	PUNCT
ajis02-154	444	18	.	.	PUNCT
ajis02-154	445	1	perspectives	perspective	NOUN
ajis02-154	445	2	on	on	ADP
ajis02-154	445	3	organisational	organisational	ADJ
ajis02-154	445	4	memory	memory	NOUN
ajis02-154	445	5	.	.	PUNCT
ajis02-154	446	1	proceedings	proceeding	NOUN
ajis02-154	446	2	of	of	ADP
ajis02-154	446	3	the	the	DET
ajis02-154	446	4	thirty	thirty	NUM
ajis02-154	446	5	-	-	PUNCT
ajis02-154	446	6	first	first	ADJ
ajis02-154	446	7	annual	annual	ADJ
ajis02-154	446	8	hicss	hicss	PROPN
ajis02-154	446	9	conference	conference	NOUN
ajis02-154	446	10	,	,	PUNCT
ajis02-154	446	11	hawaii	hawaii	PROPN
ajis02-154	446	12	,	,	PUNCT
ajis02-154	446	13	1	1	NUM
ajis02-154	446	14	-	-	SYM
ajis02-154	446	15	19	19	NUM
ajis02-154	446	16	.	.	PUNCT
ajis02-154	447	1	johnston	johnston	PROPN
ajis02-154	447	2	,	,	PUNCT
ajis02-154	447	3	j.	j.	PROPN
ajis02-154	447	4	,	,	PUNCT
ajis02-154	447	5	romzek	romzek	PROPN
ajis02-154	447	6	,	,	PUNCT
ajis02-154	447	7	m.	m.	NOUN
ajis02-154	447	8	&	&	CCONJ
ajis02-154	447	9	barbara	barbara	PROPN
ajis02-154	447	10	,	,	PUNCT
ajis02-154	447	11	s.	s.	PROPN
ajis02-154	447	12	(	(	PUNCT
ajis02-154	447	13	1999	1999	NUM
ajis02-154	447	14	)	)	PUNCT
ajis02-154	447	15	.	.	PUNCT
ajis02-154	448	1	contracting	contracting	NOUN
ajis02-154	448	2	and	and	CCONJ
ajis02-154	448	3	accountability	accountability	NOUN
ajis02-154	448	4	in	in	ADP
ajis02-154	448	5	state	state	PROPN
ajis02-154	448	6	medicaid	medicaid	PROPN
ajis02-154	448	7	reform	reform	PROPN
ajis02-154	448	8	:	:	PUNCT
ajis02-154	448	9	rhetoric	rhetoric	NOUN
ajis02-154	448	10	,	,	PUNCT
ajis02-154	448	11	theories	theory	NOUN
ajis02-154	448	12	,	,	PUNCT
ajis02-154	448	13	and	and	CCONJ
ajis02-154	448	14	reality	reality	NOUN
ajis02-154	448	15	.	.	PUNCT
ajis02-154	449	1	public	public	ADJ
ajis02-154	449	2	administration	administration	PROPN
ajis02-154	449	3	review	review	PROPN
ajis02-154	449	4	,	,	PUNCT
ajis02-154	449	5	59(5	59(5	NUM
ajis02-154	449	6	)	)	PUNCT
ajis02-154	449	7	,	,	PUNCT
ajis02-154	449	8	383	383	NUM
ajis02-154	449	9	-	-	SYM
ajis02-154	449	10	399	399	NUM
ajis02-154	449	11	.	.	PUNCT
ajis02-154	450	1	klein	klein	PROPN
ajis02-154	450	2	,	,	PUNCT
ajis02-154	450	3	m.m	m.m	PROPN
ajis02-154	450	4	.	.	PROPN
ajis02-154	450	5	(	(	PUNCT
ajis02-154	450	6	1994	1994	NUM
ajis02-154	450	7	)	)	PUNCT
ajis02-154	450	8	.	.	PUNCT
ajis02-154	451	1	reengineering	reengineere	VERB
ajis02-154	451	2	methodologies	methodology	NOUN
ajis02-154	451	3	and	and	CCONJ
ajis02-154	451	4	tools	tool	NOUN
ajis02-154	451	5	.	.	PUNCT
ajis02-154	452	1	information	information	NOUN
ajis02-154	452	2	systems	system	NOUN
ajis02-154	452	3	management	management	NOUN
ajis02-154	452	4	,	,	PUNCT
ajis02-154	452	5	11(2	11(2	NUM
ajis02-154	452	6	)	)	PUNCT
ajis02-154	452	7	,	,	PUNCT
ajis02-154	452	8	30	30	NUM
ajis02-154	452	9	-	-	SYM
ajis02-154	452	10	35	35	NUM
ajis02-154	452	11	.	.	PUNCT
ajis02-154	453	1	kleiner	kleiner	PROPN
ajis02-154	453	2	,	,	PUNCT
ajis02-154	453	3	a.	a.	NOUN
ajis02-154	453	4	(	(	PUNCT
ajis02-154	453	5	2000	2000	NUM
ajis02-154	453	6	)	)	PUNCT
ajis02-154	453	7	.	.	PUNCT
ajis02-154	454	1	revisiting	revisit	VERB
ajis02-154	454	2	reengineering	reengineering	NOUN
ajis02-154	454	3	.	.	PUNCT
ajis02-154	455	1	strategy	strategy	NOUN
ajis02-154	455	2	+	+	CCONJ
ajis02-154	455	3	business	business	NOUN
ajis02-154	455	4	,	,	PUNCT
ajis02-154	455	5	(	(	PUNCT
ajis02-154	455	6	20	20	NUM
ajis02-154	455	7	)	)	PUNCT
ajis02-154	455	8	,	,	PUNCT
ajis02-154	455	9	5	5	NUM
ajis02-154	455	10	-	-	SYM
ajis02-154	455	11	10	10	NUM
ajis02-154	455	12	.	.	PUNCT
ajis02-154	456	1	ajis	ajis	ADV
ajis02-154	456	2	vol	vol	VERB
ajis02-154	456	3	.	.	PUNCT
ajis02-154	457	1	10	10	NUM
ajis02-154	457	2	no	no	NOUN
ajis02-154	457	3	.	.	NOUN
ajis02-154	457	4	2	2	NUM
ajis02-154	457	5	may	may	PROPN
ajis02-154	457	6	2003	2003	NUM
ajis02-154	457	7	80	80	NUM
ajis02-154	457	8	knights	knight	NOUN
ajis02-154	457	9	,	,	PUNCT
ajis02-154	457	10	d.	d.	PROPN
ajis02-154	457	11	&	&	CCONJ
ajis02-154	457	12	mccabe	mccabe	PROPN
ajis02-154	457	13	,	,	PUNCT
ajis02-154	457	14	d.	d.	PROPN
ajis02-154	457	15	(	(	PUNCT
ajis02-154	457	16	1998	1998	NUM
ajis02-154	457	17	)	)	PUNCT
ajis02-154	457	18	.	.	PUNCT
ajis02-154	458	1	when	when	SCONJ
ajis02-154	458	2	“	"	PUNCT
ajis02-154	458	3	life	life	NOUN
ajis02-154	458	4	is	be	AUX
ajis02-154	458	5	but	but	CCONJ
ajis02-154	458	6	a	a	DET
ajis02-154	458	7	dream	dream	NOUN
ajis02-154	458	8	”	"	PUNCT
ajis02-154	458	9	:	:	PUNCT
ajis02-154	458	10	obliterating	obliterate	VERB
ajis02-154	458	11	politics	politic	NOUN
ajis02-154	458	12	through	through	ADP
ajis02-154	458	13	business	business	NOUN
ajis02-154	458	14	reengineering	reengineering	NOUN
ajis02-154	458	15	?	?	PUNCT
ajis02-154	459	1	human	human	ADJ
ajis02-154	459	2	relations	relation	NOUN
ajis02-154	459	3	,	,	PUNCT
ajis02-154	459	4	51(6	51(6	NOUN
ajis02-154	459	5	)	)	PUNCT
ajis02-154	459	6	,	,	PUNCT
ajis02-154	459	7	761	761	NUM
ajis02-154	459	8	-	-	SYM
ajis02-154	459	9	798	798	NUM
ajis02-154	459	10	.	.	PUNCT
ajis02-154	460	1	lytras	lytras	PROPN
ajis02-154	460	2	,	,	PUNCT
ajis02-154	460	3	m.d	m.d	PROPN
ajis02-154	460	4	.	.	PROPN
ajis02-154	460	5	,	,	PUNCT
ajis02-154	460	6	athanasia	athanasia	PROPN
ajis02-154	460	7	,	,	PUNCT
ajis02-154	460	8	p.	p.	PROPN
ajis02-154	460	9	&	&	CCONJ
ajis02-154	460	10	poulymenakou	poulymenakou	PROPN
ajis02-154	460	11	,	,	PUNCT
ajis02-154	460	12	a.	a.	NOUN
ajis02-154	460	13	(	(	PUNCT
ajis02-154	460	14	2002	2002	NUM
ajis02-154	460	15	)	)	PUNCT
ajis02-154	460	16	.	.	PUNCT
ajis02-154	461	1	knowledge	knowledge	NOUN
ajis02-154	461	2	management	management	NOUN
ajis02-154	461	3	convergence	convergence	NOUN
ajis02-154	461	4	expanding	expand	VERB
ajis02-154	461	5	learning	learn	VERB
ajis02-154	461	6	frontiers	frontier	NOUN
ajis02-154	461	7	.	.	PUNCT
ajis02-154	462	1	journal	journal	PROPN
ajis02-154	462	2	of	of	ADP
ajis02-154	462	3	knowledge	knowledge	PROPN
ajis02-154	462	4	management	management	NOUN
ajis02-154	462	5	,	,	PUNCT
ajis02-154	462	6	6(1	6(1	NUM
ajis02-154	462	7	)	)	PUNCT
ajis02-154	462	8	,	,	PUNCT
ajis02-154	462	9	40	40	NUM
ajis02-154	462	10	-	-	SYM
ajis02-154	462	11	51	51	NUM
ajis02-154	462	12	.	.	PUNCT
ajis02-154	463	1	mccune	mccune	PROPN
ajis02-154	463	2	,	,	PUNCT
ajis02-154	463	3	j.c	j.c	PROPN
ajis02-154	463	4	.	.	PROPN
ajis02-154	463	5	(	(	PUNCT
ajis02-154	463	6	1999	1999	NUM
ajis02-154	463	7	)	)	PUNCT
ajis02-154	463	8	.	.	PUNCT
ajis02-154	464	1	thirst	thirst	VERB
ajis02-154	464	2	for	for	ADP
ajis02-154	464	3	knowledge	knowledge	NOUN
ajis02-154	464	4	.	.	PUNCT
ajis02-154	465	1	management	management	NOUN
ajis02-154	465	2	review	review	NOUN
ajis02-154	465	3	,	,	PUNCT
ajis02-154	465	4	88(4	88(4	NUM
ajis02-154	465	5	)	)	PUNCT
ajis02-154	465	6	,	,	PUNCT
ajis02-154	465	7	10	10	NUM
ajis02-154	465	8	-	-	SYM
ajis02-154	465	9	12	12	NUM
ajis02-154	465	10	.	.	PUNCT
ajis02-154	466	1	mcdonald	mcdonald	NOUN
ajis02-154	466	2	,	,	PUNCT
ajis02-154	466	3	t.	t.	PROPN
ajis02-154	466	4	(	(	PUNCT
ajis02-154	466	5	1998	1998	NUM
ajis02-154	466	6	)	)	PUNCT
ajis02-154	466	7	.	.	PUNCT
ajis02-154	467	1	holding	hold	VERB
ajis02-154	467	2	your	your	PRON
ajis02-154	467	3	aces	ace	NOUN
ajis02-154	467	4	.	.	PUNCT
ajis02-154	468	1	successful	successful	ADJ
ajis02-154	468	2	meetings	meeting	NOUN
ajis02-154	468	3	,	,	PUNCT
ajis02-154	468	4	47(11	47(11	NOUN
ajis02-154	468	5	)	)	PUNCT
ajis02-154	468	6	,	,	PUNCT
ajis02-154	468	7	31	31	NUM
ajis02-154	468	8	.	.	PUNCT
ajis02-154	469	1	maniccia	maniccia	NOUN
ajis02-154	469	2	,	,	PUNCT
ajis02-154	469	3	m.d	m.d	PROPN
ajis02-154	469	4	.	.	PROPN
ajis02-154	469	5	(	(	PUNCT
ajis02-154	469	6	1999	1999	NUM
ajis02-154	469	7	)	)	PUNCT
ajis02-154	469	8	.	.	PUNCT
ajis02-154	470	1	managed	manage	VERB
ajis02-154	470	2	care	care	NOUN
ajis02-154	470	3	and	and	CCONJ
ajis02-154	470	4	the	the	DET
ajis02-154	470	5	two	two	NUM
ajis02-154	470	6	-	-	PUNCT
ajis02-154	470	7	headed	head	VERB
ajis02-154	470	8	monster	monster	NOUN
ajis02-154	470	9	.	.	PUNCT
ajis02-154	471	1	compensation	compensation	PROPN
ajis02-154	471	2	&	&	CCONJ
ajis02-154	471	3	benefits	benefits	PROPN
ajis02-154	471	4	management	management	NOUN
ajis02-154	471	5	,	,	PUNCT
ajis02-154	471	6	15(4	15(4	NUM
ajis02-154	471	7	)	)	PUNCT
ajis02-154	471	8	,	,	PUNCT
ajis02-154	471	9	32	32	NUM
ajis02-154	471	10	-	-	SYM
ajis02-154	471	11	35	35	NUM
ajis02-154	471	12	.	.	PUNCT
ajis02-154	472	1	manion	manion	NOUN
ajis02-154	472	2	,	,	PUNCT
ajis02-154	472	3	r.c	r.c	PROPN
ajis02-154	472	4	.	.	PROPN
ajis02-154	472	5	(	(	PUNCT
ajis02-154	472	6	1995	1995	NUM
ajis02-154	472	7	)	)	PUNCT
ajis02-154	472	8	.	.	PUNCT
ajis02-154	473	1	the	the	DET
ajis02-154	473	2	new	new	ADJ
ajis02-154	473	3	wave	wave	NOUN
ajis02-154	473	4	of	of	ADP
ajis02-154	473	5	business	business	NOUN
ajis02-154	473	6	change	change	NOUN
ajis02-154	473	7	.	.	PUNCT
ajis02-154	474	1	the	the	DET
ajis02-154	474	2	canadian	canadian	PROPN
ajis02-154	474	3	business	business	PROPN
ajis02-154	474	4	review	review	NOUN
ajis02-154	474	5	,	,	PUNCT
ajis02-154	474	6	22(22	22(22	NUM
ajis02-154	474	7	)	)	PUNCT
ajis02-154	474	8	,	,	PUNCT
ajis02-154	474	9	39	39	NUM
ajis02-154	474	10	-	-	SYM
ajis02-154	474	11	40	40	NUM
ajis02-154	474	12	.	.	PUNCT
ajis02-154	475	1	manville	manville	PROPN
ajis02-154	475	2	,	,	PUNCT
ajis02-154	475	3	b.	b.	PROPN
ajis02-154	475	4	&	&	CCONJ
ajis02-154	475	5	foote	foote	PROPN
ajis02-154	475	6	,	,	PUNCT
ajis02-154	475	7	n.	n.	PROPN
ajis02-154	475	8	(	(	PUNCT
ajis02-154	475	9	1996	1996	NUM
ajis02-154	475	10	)	)	PUNCT
ajis02-154	475	11	.	.	PUNCT
ajis02-154	476	1	harvest	harvest	VERB
ajis02-154	476	2	your	your	PRON
ajis02-154	476	3	workers	worker	NOUN
ajis02-154	476	4	'	'	PART
ajis02-154	476	5	knowledge	knowledge	NOUN
ajis02-154	476	6	.	.	PUNCT
ajis02-154	477	1	datamation	datamation	NOUN
ajis02-154	477	2	,	,	PUNCT
ajis02-154	477	3	42(13	42(13	NOUN
ajis02-154	477	4	)	)	PUNCT
ajis02-154	477	5	,	,	PUNCT
ajis02-154	477	6	78	78	NUM
ajis02-154	477	7	-	-	SYM
ajis02-154	477	8	82	82	NUM
ajis02-154	477	9	.	.	PUNCT
ajis02-154	478	1	merriam	merriam	PROPN
ajis02-154	478	2	,	,	PUNCT
ajis02-154	478	3	s.b	s.b	PROPN
ajis02-154	478	4	.	.	PROPN
ajis02-154	478	5	(	(	PUNCT
ajis02-154	478	6	1988	1988	NUM
ajis02-154	478	7	)	)	PUNCT
ajis02-154	478	8	.	.	PUNCT
ajis02-154	479	1	case	case	NOUN
ajis02-154	479	2	study	study	NOUN
ajis02-154	479	3	research	research	NOUN
ajis02-154	479	4	in	in	ADP
ajis02-154	479	5	education	education	NOUN
ajis02-154	479	6	:	:	PUNCT
ajis02-154	479	7	a	a	DET
ajis02-154	479	8	qualitative	qualitative	ADJ
ajis02-154	479	9	approach	approach	NOUN
ajis02-154	479	10	.	.	PUNCT
ajis02-154	480	1	san	san	PROPN
ajis02-154	480	2	francissco	francissco	PROPN
ajis02-154	480	3	:	:	PUNCT
ajis02-154	480	4	jossey	jossey	NOUN
ajis02-154	480	5	-	-	PUNCT
ajis02-154	480	6	bass	bass	NOUN
ajis02-154	480	7	publishers	publisher	NOUN
ajis02-154	480	8	.	.	PUNCT
ajis02-154	481	1	myers	myers	PROPN
ajis02-154	481	2	,	,	PUNCT
ajis02-154	481	3	m.d	m.d	PROPN
ajis02-154	481	4	.	.	PROPN
ajis02-154	481	5	(	(	PUNCT
ajis02-154	481	6	1996	1996	NUM
ajis02-154	481	7	)	)	PUNCT
ajis02-154	481	8	.	.	PUNCT
ajis02-154	482	1	can	can	AUX
ajis02-154	482	2	kiwis	kiwis	VERB
ajis02-154	482	3	fly	fly	VERB
ajis02-154	482	4	?	?	PUNCT
ajis02-154	482	5	:	:	PUNCT
ajis02-154	482	6	computing	compute	VERB
ajis02-154	482	7	in	in	ADP
ajis02-154	482	8	new	new	PROPN
ajis02-154	482	9	zealand	zealand	PROPN
ajis02-154	482	10	.	.	PUNCT
ajis02-154	483	1	communications	communication	NOUN
ajis02-154	483	2	of	of	ADP
ajis02-154	483	3	the	the	DET
ajis02-154	483	4	acm	acm	NOUN
ajis02-154	483	5	,	,	PUNCT
ajis02-154	483	6	39(4	39(4	NOUN
ajis02-154	483	7	)	)	PUNCT
ajis02-154	483	8	,	,	PUNCT
ajis02-154	483	9	11	11	NUM
ajis02-154	483	10	-	-	SYM
ajis02-154	483	11	15	15	NUM
ajis02-154	483	12	.	.	PUNCT
ajis02-154	484	1	nonaka	nonaka	PROPN
ajis02-154	484	2	,	,	PUNCT
ajis02-154	484	3	i.	i.	PROPN
ajis02-154	484	4	&	&	CCONJ
ajis02-154	484	5	konno	konno	PROPN
ajis02-154	484	6	,	,	PUNCT
ajis02-154	484	7	n.	n.	PROPN
ajis02-154	484	8	(	(	PUNCT
ajis02-154	484	9	1998	1998	NUM
ajis02-154	484	10	)	)	PUNCT
ajis02-154	484	11	.	.	PUNCT
ajis02-154	485	1	the	the	DET
ajis02-154	485	2	concept	concept	NOUN
ajis02-154	485	3	of	of	ADP
ajis02-154	485	4	"	"	PUNCT
ajis02-154	485	5	ba	ba	NOUN
ajis02-154	485	6	"	"	PUNCT
ajis02-154	485	7	:	:	PUNCT
ajis02-154	485	8	building	build	VERB
ajis02-154	485	9	a	a	DET
ajis02-154	485	10	foundation	foundation	NOUN
ajis02-154	485	11	for	for	ADP
ajis02-154	485	12	knowledge	knowledge	NOUN
ajis02-154	485	13	creation	creation	NOUN
ajis02-154	485	14	.	.	PUNCT
ajis02-154	486	1	in	in	ADP
ajis02-154	486	2	j.w	j.w	PROPN
ajis02-154	486	3	.	.	PROPN
ajis02-154	486	4	cortada	cortada	PROPN
ajis02-154	486	5	,	,	PUNCT
ajis02-154	486	6	&	&	CCONJ
ajis02-154	486	7	j.a	j.a	PROPN
ajis02-154	486	8	.	.	PROPN
ajis02-154	486	9	woods	woods	PROPN
ajis02-154	486	10	,	,	PUNCT
ajis02-154	486	11	(	(	PUNCT
ajis02-154	486	12	eds	ed	NOUN
ajis02-154	486	13	.	.	PUNCT
ajis02-154	486	14	)	)	PUNCT
ajis02-154	487	1	the	the	DET
ajis02-154	487	2	knowledge	knowledge	PROPN
ajis02-154	487	3	management	management	PROPN
ajis02-154	487	4	yearbook	yearbook	NOUN
ajis02-154	487	5	1999	1999	NUM
ajis02-154	487	6	2000	2000	NUM
ajis02-154	487	7	.	.	PUNCT
ajis02-154	487	8	)	)	PUNCT
ajis02-154	487	9	.	.	PUNCT
ajis02-154	488	1	boston	boston	PROPN
ajis02-154	488	2	:	:	PUNCT
ajis02-154	488	3	butterworth	butterworth	PROPN
ajis02-154	488	4	-	-	PUNCT
ajis02-154	488	5	heinemann	heinemann	PROPN
ajis02-154	488	6	.	.	PUNCT
ajis02-154	489	1	orna	orna	PROPN
ajis02-154	489	2	,	,	PUNCT
ajis02-154	489	3	e.	e.	PROPN
ajis02-154	489	4	(	(	PUNCT
ajis02-154	489	5	1999	1999	NUM
ajis02-154	489	6	)	)	PUNCT
ajis02-154	489	7	.	.	PUNCT
ajis02-154	490	1	practical	practical	ADJ
ajis02-154	490	2	information	information	NOUN
ajis02-154	490	3	policies	policy	NOUN
ajis02-154	490	4	:	:	PUNCT
ajis02-154	490	5	what	what	PRON
ajis02-154	490	6	every	every	DET
ajis02-154	490	7	organisation	organisation	NOUN
ajis02-154	490	8	needs	need	VERB
ajis02-154	490	9	to	to	PART
ajis02-154	490	10	know	know	VERB
ajis02-154	490	11	.	.	PUNCT
ajis02-154	491	1	hampshire	hampshire	PROPN
ajis02-154	491	2	:	:	PUNCT
ajis02-154	492	1	gower	gower	PROPN
ajis02-154	492	2	.	.	PUNCT
ajis02-154	492	3	papows	papows	PROPN
ajis02-154	492	4	,	,	PUNCT
ajis02-154	492	5	j.	j.	PROPN
ajis02-154	492	6	(	(	PUNCT
ajis02-154	492	7	1998	1998	NUM
ajis02-154	492	8	)	)	PUNCT
ajis02-154	492	9	.	.	PUNCT
ajis02-154	493	1	enterprise.com	enterprise.com	X
ajis02-154	493	2	.	.	PUNCT
ajis02-154	494	1	reading	read	VERB
ajis02-154	494	2	:	:	PUNCT
ajis02-154	494	3	perscus	perscus	NOUN
ajis02-154	494	4	books	book	NOUN
ajis02-154	494	5	.	.	PUNCT
ajis02-154	495	1	parsons	parson	NOUN
ajis02-154	495	2	,	,	PUNCT
ajis02-154	495	3	j.	j.	PROPN
ajis02-154	495	4	(	(	PUNCT
ajis02-154	495	5	1996	1996	NUM
ajis02-154	495	6	)	)	PUNCT
ajis02-154	495	7	.	.	PUNCT
ajis02-154	496	1	information	information	NOUN
ajis02-154	496	2	the	the	DET
ajis02-154	496	3	fourth	fourth	ADJ
ajis02-154	496	4	resource	resource	NOUN
ajis02-154	496	5	.	.	PUNCT
ajis02-154	497	1	in	in	ADP
ajis02-154	497	2	the	the	DET
ajis02-154	497	3	fourth	fourth	ADJ
ajis02-154	497	4	resource	resource	NOUN
ajis02-154	497	5	:	:	PUNCT
ajis02-154	497	6	information	information	NOUN
ajis02-154	497	7	and	and	CCONJ
ajis02-154	497	8	its	its	PRON
ajis02-154	497	9	management	management	NOUN
ajis02-154	497	10	.	.	PUNCT
ajis02-154	498	1	d.p	d.p	PROPN
ajis02-154	498	2	.	.	PUNCT
ajis02-154	498	3	best	good	ADJ
ajis02-154	498	4	,	,	PUNCT
ajis02-154	498	5	(	(	PUNCT
ajis02-154	498	6	ed	ed	NOUN
ajis02-154	498	7	.	.	PUNCT
ajis02-154	498	8	)	)	PUNCT
ajis02-154	498	9	,	,	PUNCT
ajis02-154	498	10	hampshire	hampshire	PROPN
ajis02-154	498	11	:	:	PUNCT
ajis02-154	499	1	aslibgower	aslibgower	PROPN
ajis02-154	499	2	.	.	PUNCT
ajis02-154	500	1	polanyi	polanyi	PROPN
ajis02-154	500	2	,	,	PUNCT
ajis02-154	500	3	m.	m.	NOUN
ajis02-154	500	4	(	(	PUNCT
ajis02-154	500	5	1958	1958	NUM
ajis02-154	500	6	)	)	PUNCT
ajis02-154	500	7	.	.	PUNCT
ajis02-154	501	1	personal	personal	ADJ
ajis02-154	501	2	knowledge	knowledge	NOUN
ajis02-154	501	3	:	:	PUNCT
ajis02-154	501	4	towards	towards	ADP
ajis02-154	501	5	a	a	DET
ajis02-154	501	6	post	post	ADJ
ajis02-154	501	7	-	-	ADJ
ajis02-154	501	8	critical	critical	ADJ
ajis02-154	501	9	philosophy	philosophy	NOUN
ajis02-154	501	10	.	.	PUNCT
ajis02-154	502	1	london	london	PROPN
ajis02-154	502	2	:	:	PUNCT
ajis02-154	502	3	routledge	routledge	PROPN
ajis02-154	502	4	&	&	CCONJ
ajis02-154	502	5	kega	kega	PROPN
ajis02-154	502	6	.	.	PUNCT
ajis02-154	503	1	rayburn	rayburn	PROPN
ajis02-154	503	2	,	,	PUNCT
ajis02-154	503	3	j.m	j.m	PROPN
ajis02-154	503	4	.	.	PROPN
ajis02-154	503	5	&	&	CCONJ
ajis02-154	503	6	rayburn	rayburn	PROPN
ajis02-154	503	7	,	,	PUNCT
ajis02-154	503	8	l.g	l.g	PROPN
ajis02-154	503	9	.	.	PROPN
ajis02-154	503	10	(	(	PUNCT
ajis02-154	503	11	1999	1999	NUM
ajis02-154	503	12	)	)	PUNCT
ajis02-154	503	13	.	.	PUNCT
ajis02-154	504	1	smart	smart	ADJ
ajis02-154	504	2	alternatives	alternative	NOUN
ajis02-154	504	3	to	to	ADP
ajis02-154	504	4	downsizing	downsize	VERB
ajis02-154	504	5	.	.	PUNCT
ajis02-154	505	1	competitiveness	competitiveness	NOUN
ajis02-154	505	2	review	review	NOUN
ajis02-154	505	3	,	,	PUNCT
ajis02-154	505	4	9(2	9(2	NUM
ajis02-154	505	5	)	)	PUNCT
ajis02-154	505	6	,	,	PUNCT
ajis02-154	505	7	49	49	NUM
ajis02-154	505	8	-	-	SYM
ajis02-154	505	9	57	57	NUM
ajis02-154	505	10	.	.	PUNCT
ajis02-154	506	1	richardson	richardson	PROPN
ajis02-154	506	2	,	,	PUNCT
ajis02-154	506	3	d.	d.	PROPN
ajis02-154	506	4	(	(	PUNCT
ajis02-154	506	5	1997	1997	NUM
ajis02-154	506	6	)	)	PUNCT
ajis02-154	506	7	.	.	PUNCT
ajis02-154	507	1	case	case	NOUN
ajis02-154	507	2	management	management	NOUN
ajis02-154	507	3	in	in	ADP
ajis02-154	507	4	workers	worker	NOUN
ajis02-154	507	5	’	'	PUNCT
ajis02-154	507	6	compensation	compensation	NOUN
ajis02-154	507	7	:	:	PUNCT
ajis02-154	507	8	moving	move	VERB
ajis02-154	507	9	from	from	ADP
ajis02-154	507	10	the	the	DET
ajis02-154	507	11	micro	micro	NOUN
ajis02-154	507	12	to	to	ADP
ajis02-154	507	13	the	the	DET
ajis02-154	507	14	macro	macro	NOUN
ajis02-154	507	15	.	.	PUNCT
ajis02-154	508	1	the	the	DET
ajis02-154	508	2	case	case	NOUN
ajis02-154	508	3	manager	manager	NOUN
ajis02-154	508	4	,	,	PUNCT
ajis02-154	508	5	8(2	8(2	NUM
ajis02-154	508	6	)	)	PUNCT
ajis02-154	508	7	,	,	PUNCT
ajis02-154	508	8	63	63	NUM
ajis02-154	508	9	-	-	SYM
ajis02-154	508	10	65	65	NUM
ajis02-154	508	11	.	.	PUNCT
ajis02-154	509	1	rowley	rowley	NOUN
ajis02-154	509	2	,	,	PUNCT
ajis02-154	509	3	j	j	PROPN
ajis02-154	509	4	&	&	CCONJ
ajis02-154	509	5	farrow	farrow	PROPN
ajis02-154	509	6	,	,	PUNCT
ajis02-154	509	7	j.	j.	PROPN
ajis02-154	509	8	(	(	PUNCT
ajis02-154	509	9	2000	2000	NUM
ajis02-154	509	10	)	)	PUNCT
ajis02-154	509	11	.	.	PUNCT
ajis02-154	510	1	organizing	organize	VERB
ajis02-154	510	2	knowledge	knowledge	NOUN
ajis02-154	510	3	:	:	PUNCT
ajis02-154	510	4	an	an	DET
ajis02-154	510	5	introduction	introduction	NOUN
ajis02-154	510	6	to	to	ADP
ajis02-154	510	7	managing	manage	VERB
ajis02-154	510	8	access	access	NOUN
ajis02-154	510	9	to	to	ADP
ajis02-154	510	10	information	information	NOUN
ajis02-154	510	11	.	.	PUNCT
ajis02-154	511	1	hampshire	hampshire	PROPN
ajis02-154	511	2	:	:	PUNCT
ajis02-154	512	1	gower	gower	PROPN
ajis02-154	512	2	publishing	publishing	PROPN
ajis02-154	512	3	limited	limit	VERB
ajis02-154	512	4	.	.	PUNCT
ajis02-154	513	1	senge	senge	PROPN
ajis02-154	513	2	,	,	PUNCT
ajis02-154	513	3	p.	p.	NOUN
ajis02-154	513	4	(	(	PUNCT
ajis02-154	513	5	1995	1995	NUM
ajis02-154	513	6	)	)	PUNCT
ajis02-154	513	7	.	.	PUNCT
ajis02-154	514	1	making	make	VERB
ajis02-154	514	2	a	a	DET
ajis02-154	514	3	better	well	ADJ
ajis02-154	514	4	world	world	NOUN
ajis02-154	514	5	.	.	PUNCT
ajis02-154	515	1	executive	executive	PROPN
ajis02-154	515	2	excellence	excellence	PROPN
ajis02-154	515	3	,	,	PUNCT
ajis02-154	515	4	12(8	12(8	NUM
ajis02-154	515	5	)	)	PUNCT
ajis02-154	515	6	,	,	PUNCT
ajis02-154	515	7	18	18	NUM
ajis02-154	515	8	-	-	SYM
ajis02-154	515	9	19	19	NUM
ajis02-154	515	10	.	.	PUNCT
ajis02-154	515	11	spradley	spradley	PROPN
ajis02-154	515	12	,	,	PUNCT
ajis02-154	515	13	j.p	j.p	PROPN
ajis02-154	515	14	.	.	PROPN
ajis02-154	515	15	(	(	PUNCT
ajis02-154	515	16	1979	1979	NUM
ajis02-154	515	17	)	)	PUNCT
ajis02-154	515	18	.	.	PUNCT
ajis02-154	516	1	the	the	DET
ajis02-154	516	2	ethnographic	ethnographic	ADJ
ajis02-154	516	3	interview	interview	NOUN
ajis02-154	516	4	.	.	PUNCT
ajis02-154	517	1	new	new	PROPN
ajis02-154	517	2	york	york	PROPN
ajis02-154	517	3	:	:	PUNCT
ajis02-154	517	4	holt	holt	PROPN
ajis02-154	517	5	,	,	PUNCT
ajis02-154	517	6	rinehart	rinehart	PROPN
ajis02-154	517	7	and	and	CCONJ
ajis02-154	517	8	winston	winston	PROPN
ajis02-154	517	9	.	.	PUNCT
ajis02-154	518	1	srm	srm	PROPN
ajis02-154	518	2	(	(	PUNCT
ajis02-154	518	3	shared	share	VERB
ajis02-154	518	4	resource	resource	PROPN
ajis02-154	518	5	management	management	PROPN
ajis02-154	518	6	inc	inc	PROPN
ajis02-154	518	7	)	)	PUNCT
ajis02-154	518	8	.	.	PUNCT
ajis02-154	519	1	(	(	PUNCT
ajis02-154	519	2	1999	1999	NUM
ajis02-154	519	3	)	)	PUNCT
ajis02-154	519	4	.	.	PUNCT
ajis02-154	520	1	leveraging	leverage	VERB
ajis02-154	520	2	technology	technology	NOUN
ajis02-154	520	3	to	to	PART
ajis02-154	520	4	implement	implement	VERB
ajis02-154	520	5	knowledge	knowledge	NOUN
ajis02-154	520	6	management	management	NOUN
ajis02-154	520	7	for	for	ADP
ajis02-154	520	8	the	the	DET
ajis02-154	520	9	case	case	NOUN
ajis02-154	520	10	worker	worker	NOUN
ajis02-154	520	11	.	.	PUNCT
ajis02-154	521	1	an	an	DET
ajis02-154	521	2	srm	srm	PROPN
ajis02-154	521	3	white	white	PROPN
ajis02-154	521	4	paper	paper	PROPN
ajis02-154	521	5	,	,	PUNCT
ajis02-154	521	6	april	april	PROPN
ajis02-154	521	7	.	.	PUNCT
ajis02-154	522	1	stake	stake	PROPN
ajis02-154	522	2	,	,	PUNCT
ajis02-154	522	3	r.e	r.e	PROPN
ajis02-154	522	4	.	.	PROPN
ajis02-154	522	5	(	(	PUNCT
ajis02-154	522	6	1995	1995	NUM
ajis02-154	522	7	)	)	PUNCT
ajis02-154	522	8	.	.	PUNCT
ajis02-154	523	1	the	the	DET
ajis02-154	523	2	art	art	NOUN
ajis02-154	523	3	of	of	ADP
ajis02-154	523	4	case	case	NOUN
ajis02-154	523	5	study	study	NOUN
ajis02-154	523	6	research	research	NOUN
ajis02-154	523	7	.	.	PUNCT
ajis02-154	524	1	thousand	thousand	NUM
ajis02-154	524	2	oaks	oak	NOUN
ajis02-154	524	3	:	:	PUNCT
ajis02-154	524	4	sage	sage	NOUN
ajis02-154	524	5	publications	publication	NOUN
ajis02-154	524	6	.	.	PUNCT
ajis02-154	525	1	thom	thom	PROPN
ajis02-154	525	2	,	,	PUNCT
ajis02-154	525	3	w.	w.	PROPN
ajis02-154	525	4	(	(	PUNCT
ajis02-154	525	5	1996	1996	NUM
ajis02-154	525	6	)	)	PUNCT
ajis02-154	525	7	.	.	PUNCT
ajis02-154	526	1	managing	manage	VERB
ajis02-154	526	2	the	the	DET
ajis02-154	526	3	fourth	fourth	ADJ
ajis02-154	526	4	resource	resource	NOUN
ajis02-154	526	5	.	.	PUNCT
ajis02-154	527	1	in	in	ADP
ajis02-154	527	2	d.p	d.p	PROPN
ajis02-154	527	3	.	.	PUNCT
ajis02-154	527	4	best	good	ADJ
ajis02-154	527	5	,	,	PUNCT
ajis02-154	527	6	(	(	PUNCT
ajis02-154	527	7	ed	ed	NOUN
ajis02-154	527	8	.	.	PUNCT
ajis02-154	527	9	)	)	PUNCT
ajis02-154	528	1	the	the	DET
ajis02-154	528	2	fourth	fourth	ADJ
ajis02-154	528	3	resource	resource	NOUN
ajis02-154	528	4	:	:	PUNCT
ajis02-154	528	5	information	information	NOUN
ajis02-154	528	6	and	and	CCONJ
ajis02-154	528	7	its	its	PRON
ajis02-154	528	8	management	management	NOUN
ajis02-154	528	9	.	.	PUNCT
ajis02-154	529	1	hampshire	hampshire	PROPN
ajis02-154	529	2	:	:	PUNCT
ajis02-154	530	1	aslibgower	aslibgower	NOUN
ajis02-154	530	2	.	.	PUNCT
ajis02-154	531	1	ulrich	ulrich	PROPN
ajis02-154	531	2	,	,	PUNCT
ajis02-154	531	3	d.	d.	PROPN
ajis02-154	531	4	(	(	PUNCT
ajis02-154	531	5	1998	1998	NUM
ajis02-154	531	6	)	)	PUNCT
ajis02-154	531	7	.	.	PUNCT
ajis02-154	532	1	intellectual	intellectual	ADJ
ajis02-154	532	2	capital	capital	NOUN
ajis02-154	532	3	equals	equal	VERB
ajis02-154	532	4	competence	competence	NOUN
ajis02-154	532	5	x	x	SYM
ajis02-154	532	6	commitment	commitment	NOUN
ajis02-154	532	7	.	.	PUNCT
ajis02-154	533	1	sloan	sloan	PROPN
ajis02-154	533	2	management	management	PROPN
ajis02-154	533	3	review	review	PROPN
ajis02-154	533	4	,	,	PUNCT
ajis02-154	533	5	39(2	39(2	NUM
ajis02-154	533	6	)	)	PUNCT
ajis02-154	533	7	,	,	PUNCT
ajis02-154	533	8	15	15	NUM
ajis02-154	533	9	-	-	SYM
ajis02-154	533	10	26	26	NUM
ajis02-154	533	11	.	.	PUNCT
ajis02-154	534	1	uzzi	uzzi	PROPN
ajis02-154	534	2	,	,	PUNCT
ajis02-154	534	3	j.	j.	PROPN
ajis02-154	534	4	(	(	PUNCT
ajis02-154	534	5	1995	1995	NUM
ajis02-154	534	6	)	)	PUNCT
ajis02-154	534	7	.	.	PUNCT
ajis02-154	535	1	reengineering	reengineering	NOUN
ajis02-154	535	2	does	do	AUX
ajis02-154	535	3	n't	not	PART
ajis02-154	535	4	have	have	VERB
ajis02-154	535	5	to	to	PART
ajis02-154	535	6	be	be	AUX
ajis02-154	535	7	a	a	DET
ajis02-154	535	8	dirty	dirty	ADJ
ajis02-154	535	9	word	word	NOUN
ajis02-154	535	10	.	.	PUNCT
ajis02-154	536	1	national	national	ADJ
ajis02-154	536	2	underwriter	underwriter	NOUN
ajis02-154	536	3	(	(	PUNCT
ajis02-154	536	4	property	property	NOUN
ajis02-154	536	5	&	&	CCONJ
ajis02-154	536	6	casualty	casualty	NOUN
ajis02-154	536	7	/	/	SYM
ajis02-154	536	8	risk	risk	NOUN
ajis02-154	536	9	&	&	CCONJ
ajis02-154	536	10	benefits	benefits	PROPN
ajis02-154	536	11	management	management	NOUN
ajis02-154	536	12	)	)	PUNCT
ajis02-154	536	13	,	,	PUNCT
ajis02-154	536	14	99(15	99(15	NOUN
ajis02-154	536	15	)	)	PUNCT
ajis02-154	536	16	,	,	PUNCT
ajis02-154	536	17	21	21	NUM
ajis02-154	536	18	.	.	PUNCT
ajis02-154	536	19	yin	yin	PROPN
ajis02-154	536	20	,	,	PUNCT
ajis02-154	536	21	r.k	r.k	PROPN
ajis02-154	536	22	.	.	PROPN
ajis02-154	536	23	(	(	PUNCT
ajis02-154	536	24	1979	1979	NUM
ajis02-154	536	25	)	)	PUNCT
ajis02-154	536	26	.	.	PUNCT
ajis02-154	537	1	case	case	NOUN
ajis02-154	537	2	study	study	NOUN
ajis02-154	537	3	research	research	NOUN
ajis02-154	537	4	:	:	PUNCT
ajis02-154	537	5	design	design	NOUN
ajis02-154	537	6	and	and	CCONJ
ajis02-154	537	7	methods	method	NOUN
ajis02-154	537	8	.	.	PUNCT
ajis02-154	538	1	newbury	newbury	PROPN
ajis02-154	538	2	park	park	PROPN
ajis02-154	538	3	,	,	PUNCT
ajis02-154	538	4	ca	can	AUX
ajis02-154	538	5	:	:	PUNCT
ajis02-154	538	6	sage	sage	VERB
ajis02-154	538	7	.	.	PUNCT
ajis02-154	539	1	walker	walker	PROPN
ajis02-154	539	2	,	,	PUNCT
ajis02-154	539	3	h.m	h.m	PROPN
ajis02-154	539	4	.	.	PROPN
ajis02-154	539	5	(	(	PUNCT
ajis02-154	539	6	1996	1996	NUM
ajis02-154	539	7	)	)	PUNCT
ajis02-154	539	8	.	.	PUNCT
ajis02-154	540	1	case	case	NOUN
ajis02-154	540	2	management	management	NOUN
ajis02-154	540	3	in	in	ADP
ajis02-154	540	4	acc	acc	PROPN
ajis02-154	540	5	:	:	PUNCT
ajis02-154	540	6	what	what	PRON
ajis02-154	540	7	influences	influence	VERB
ajis02-154	540	8	its	its	PRON
ajis02-154	540	9	effectiveness	effectiveness	NOUN
ajis02-154	540	10	?	?	PUNCT
ajis02-154	541	1	research	research	NOUN
ajis02-154	541	2	paper	paper	NOUN
ajis02-154	541	3	,	,	PUNCT
ajis02-154	541	4	public	public	ADJ
ajis02-154	541	5	policy	policy	NOUN
ajis02-154	541	6	.	.	PUNCT
ajis02-154	542	1	m.p.p	m.p.p	INTJ
ajis02-154	542	2	.	.	PUNCT
ajis02-154	543	1	(	(	PUNCT
ajis02-154	543	2	victoria	victoria	PROPN
ajis02-154	543	3	university	university	PROPN
ajis02-154	543	4	of	of	ADP
ajis02-154	543	5	wellington	wellington	PROPN
ajis02-154	543	6	)	)	PUNCT
ajis02-154	543	7	.	.	PUNCT
ajis02-154	544	1	zaidifard	zaidifard	PROPN
ajis02-154	544	2	,	,	PUNCT
ajis02-154	544	3	d.r	d.r	PROPN
ajis02-154	544	4	.	.	PROPN
ajis02-154	544	5	(	(	PUNCT
ajis02-154	544	6	1998	1998	NUM
ajis02-154	544	7	)	)	PUNCT
ajis02-154	544	8	.	.	PUNCT
ajis02-154	545	1	reframing	reframe	VERB
ajis02-154	545	2	the	the	DET
ajis02-154	545	3	behavioural	behavioural	ADJ
ajis02-154	545	4	analysis	analysis	NOUN
ajis02-154	545	5	of	of	ADP
ajis02-154	545	6	re	re	NOUN
ajis02-154	545	7	-	-	NOUN
ajis02-154	545	8	engineering	engineering	ADJ
ajis02-154	545	9	:	:	PUNCT
ajis02-154	545	10	an	an	DET
ajis02-154	545	11	exploratory	exploratory	ADJ
ajis02-154	545	12	case	case	NOUN
ajis02-154	545	13	.	.	PUNCT
ajis02-154	546	1	journal	journal	NOUN
ajis02-154	546	2	of	of	ADP
ajis02-154	546	3	information	information	NOUN
ajis02-154	546	4	technology	technology	NOUN
ajis02-154	546	5	,	,	PUNCT
ajis02-154	546	6	13(2	13(2	PROPN
ajis02-154	546	7	)	)	PUNCT
ajis02-154	546	8	,	,	PUNCT
ajis02-154	546	9	127	127	NUM
ajis02-154	546	10	-	-	SYM
ajis02-154	546	11	138	138	NUM
ajis02-154	546	12	.	.	PUNCT
ajis02-154	547	1	copyright	copyright	NOUN
ajis02-154	547	2	helen	helen	PROPN
ajis02-154	547	3	richardson	richardson	PROPN
ajis02-154	547	4	and	and	CCONJ
ajis02-154	547	5	beverley	beverley	PROPN
ajis02-154	547	6	hope	hope	PROPN
ajis02-154	548	1	©	©	PROPN
ajis02-154	548	2	2002	2002	NUM
ajis02-154	548	3	.	.	PUNCT
ajis02-154	549	1	the	the	DET
ajis02-154	549	2	authors	author	NOUN
ajis02-154	549	3	assign	assign	VERB
ajis02-154	549	4	to	to	ADP
ajis02-154	549	5	acis	acis	NOUN
ajis02-154	549	6	and	and	CCONJ
ajis02-154	549	7	educational	educational	ADJ
ajis02-154	549	8	and	and	CCONJ
ajis02-154	549	9	non	non	ADJ
ajis02-154	549	10	-	-	ADJ
ajis02-154	549	11	profit	profit	ADJ
ajis02-154	549	12	institutions	institution	NOUN
ajis02-154	549	13	a	a	DET
ajis02-154	549	14	non	non	ADJ
ajis02-154	549	15	-	-	ADJ
ajis02-154	549	16	exclusive	exclusive	ADJ
ajis02-154	549	17	licence	licence	NOUN
ajis02-154	549	18	to	to	PART
ajis02-154	549	19	use	use	VERB
ajis02-154	549	20	this	this	DET
ajis02-154	549	21	document	document	NOUN
ajis02-154	549	22	for	for	ADP
ajis02-154	549	23	personal	personal	ADJ
ajis02-154	549	24	use	use	NOUN
ajis02-154	549	25	and	and	CCONJ
ajis02-154	549	26	in	in	ADP
ajis02-154	549	27	courses	course	NOUN
ajis02-154	549	28	of	of	ADP
ajis02-154	549	29	instruction	instruction	NOUN
ajis02-154	549	30	provided	provide	VERB
ajis02-154	549	31	that	that	SCONJ
ajis02-154	549	32	the	the	DET
ajis02-154	549	33	article	article	NOUN
ajis02-154	549	34	is	be	AUX
ajis02-154	549	35	used	use	VERB
ajis02-154	549	36	in	in	ADP
ajis02-154	549	37	full	full	ADJ
ajis02-154	549	38	and	and	CCONJ
ajis02-154	549	39	this	this	DET
ajis02-154	549	40	copyright	copyright	NOUN
ajis02-154	549	41	statement	statement	NOUN
ajis02-154	549	42	is	be	AUX
ajis02-154	549	43	reproduced	reproduce	VERB
ajis02-154	549	44	.	.	PUNCT
ajis02-154	550	1	the	the	DET
ajis02-154	550	2	authors	author	NOUN
ajis02-154	550	3	also	also	ADV
ajis02-154	550	4	grant	grant	VERB
ajis02-154	550	5	a	a	DET
ajis02-154	550	6	non	non	ADJ
ajis02-154	550	7	-	-	ADJ
ajis02-154	550	8	exclusive	exclusive	ADJ
ajis02-154	550	9	licence	licence	NOUN
ajis02-154	550	10	to	to	ADP
ajis02-154	550	11	acis	acis	PROPN
ajis02-154	550	12	to	to	PART
ajis02-154	550	13	publish	publish	VERB
ajis02-154	550	14	this	this	DET
ajis02-154	550	15	document	document	NOUN
ajis02-154	550	16	in	in	ADP
ajis02-154	550	17	full	full	ADJ
ajis02-154	550	18	in	in	ADP
ajis02-154	550	19	the	the	DET
ajis02-154	550	20	conference	conference	NOUN
ajis02-154	550	21	papers	paper	NOUN
ajis02-154	550	22	and	and	CCONJ
ajis02-154	550	23	proceedings	proceeding	NOUN
ajis02-154	550	24	.	.	PUNCT
ajis02-154	551	1	those	those	DET
ajis02-154	551	2	documents	document	NOUN
ajis02-154	551	3	may	may	AUX
ajis02-154	551	4	be	be	AUX
ajis02-154	551	5	published	publish	VERB
ajis02-154	551	6	on	on	ADP
ajis02-154	551	7	the	the	DET
ajis02-154	551	8	world	world	NOUN
ajis02-154	551	9	wide	wide	ADJ
ajis02-154	551	10	web	web	NOUN
ajis02-154	551	11	,	,	PUNCT
ajis02-154	551	12	cd	cd	PROPN
ajis02-154	551	13	-	-	PUNCT
ajis02-154	551	14	rom	rom	NOUN
ajis02-154	551	15	,	,	PUNCT
ajis02-154	551	16	in	in	ADP
ajis02-154	551	17	printed	print	VERB
ajis02-154	551	18	form	form	NOUN
ajis02-154	551	19	,	,	PUNCT
ajis02-154	551	20	and	and	CCONJ
ajis02-154	551	21	on	on	ADP
ajis02-154	551	22	mirror	mirror	NOUN
ajis02-154	551	23	sites	site	NOUN
ajis02-154	551	24	on	on	ADP
ajis02-154	551	25	the	the	DET
ajis02-154	551	26	world	world	NOUN
ajis02-154	551	27	wide	wide	ADJ
ajis02-154	551	28	web	web	NOUN
ajis02-154	551	29	.	.	PUNCT
ajis02-154	552	1	any	any	DET
ajis02-154	552	2	other	other	ADJ
ajis02-154	552	3	usage	usage	NOUN
ajis02-154	552	4	is	be	AUX
ajis02-154	552	5	prohibited	prohibit	VERB
ajis02-154	552	6	without	without	ADP
ajis02-154	552	7	the	the	DET
ajis02-154	552	8	express	express	ADJ
ajis02-154	552	9	permission	permission	NOUN
ajis02-154	552	10	of	of	ADP
ajis02-154	552	11	the	the	DET
ajis02-154	552	12	authors	author	NOUN
ajis02-154	552	13	.	.	PUNCT