id	sid	tid	token	lemma	pos
ajis02-2967	1	1	paper	paper	NOUN
ajis02-2967	1	2	title	title	NOUN
ajis02-2967	1	3	(	(	PUNCT
ajis02-2967	1	4	paper	paper	NOUN
ajis02-2967	1	5	title	title	NOUN
ajis02-2967	1	6	style	style	NOUN
ajis02-2967	1	7	)	)	PUNCT
ajis02-2967	1	8	australasian	australasian	ADJ
ajis02-2967	1	9	journal	journal	NOUN
ajis02-2967	1	10	of	of	ADP
ajis02-2967	1	11	information	information	PROPN
ajis02-2967	1	12	systems	systems	PROPN
ajis02-2967	1	13	roy	roy	PROPN
ajis02-2967	1	14	,	,	PUNCT
ajis02-2967	1	15	singh	singh	PROPN
ajis02-2967	1	16	&	&	CCONJ
ajis02-2967	1	17	shabnam	shabnam	PROPN
ajis02-2967	1	18	2021	2021	NUM
ajis02-2967	1	19	,	,	PUNCT
ajis02-2967	1	20	vol	vol	NOUN
ajis02-2967	1	21	25	25	NUM
ajis02-2967	1	22	,	,	PUNCT
ajis02-2967	1	23	research	research	NOUN
ajis02-2967	1	24	on	on	ADP
ajis02-2967	1	25	user	user	NOUN
ajis02-2967	1	26	involvement	involvement	NOUN
ajis02-2967	1	27	modelling	model	VERB
ajis02-2967	1	28	customer	customer	NOUN
ajis02-2967	1	29	engagement	engagement	NOUN
ajis02-2967	1	30	behaviour	behaviour	NOUN
ajis02-2967	1	31	1	1	NUM
ajis02-2967	1	32	modelling	model	VERB
ajis02-2967	1	33	customer	customer	NOUN
ajis02-2967	1	34	engagement	engagement	NOUN
ajis02-2967	1	35	behaviour	behaviour	NOUN
ajis02-2967	1	36	in	in	ADP
ajis02-2967	1	37	smart	smart	ADJ
ajis02-2967	1	38	retailing	retailing	NOUN
ajis02-2967	1	39	sanjit	sanjit	PROPN
ajis02-2967	1	40	k.	k.	PROPN
ajis02-2967	2	1	roy	roy	PROPN
ajis02-2967	2	2	univeristy	univeristy	PROPN
ajis02-2967	2	3	of	of	ADP
ajis02-2967	2	4	western	western	PROPN
ajis02-2967	2	5	australia	australia	PROPN
ajis02-2967	2	6	,	,	PUNCT
ajis02-2967	2	7	perth	perth	PROPN
ajis02-2967	2	8	,	,	PUNCT
ajis02-2967	2	9	australia	australia	PROPN
ajis02-2967	2	10	sanjit.roy@uwa.edu.au	sanjit.roy@uwa.edu.au	PROPN
ajis02-2967	2	11	gaganpreet	gaganpreet	VERB
ajis02-2967	2	12	singh	singh	PROPN
ajis02-2967	2	13	op	op	PROPN
ajis02-2967	2	14	jindal	jindal	PROPN
ajis02-2967	2	15	global	global	PROPN
ajis02-2967	2	16	university	university	PROPN
ajis02-2967	2	17	,	,	PUNCT
ajis02-2967	2	18	india	india	PROPN
ajis02-2967	2	19	saadia	saadia	PROPN
ajis02-2967	2	20	shabnam	shabnam	PROPN
ajis02-2967	2	21	curtin	curtin	PROPN
ajis02-2967	2	22	university	university	PROPN
ajis02-2967	2	23	,	,	PUNCT
ajis02-2967	2	24	perth	perth	PROPN
ajis02-2967	2	25	,	,	PUNCT
ajis02-2967	2	26	australia	australia	PROPN
ajis02-2967	2	27	abstract	abstract	ADJ
ajis02-2967	2	28	smart	smart	ADJ
ajis02-2967	2	29	retail	retail	ADJ
ajis02-2967	2	30	technologies	technology	NOUN
ajis02-2967	2	31	are	be	AUX
ajis02-2967	2	32	transforming	transform	VERB
ajis02-2967	2	33	the	the	DET
ajis02-2967	2	34	way	way	NOUN
ajis02-2967	2	35	companies	company	NOUN
ajis02-2967	2	36	engage	engage	VERB
ajis02-2967	2	37	with	with	ADP
ajis02-2967	2	38	customers	customer	NOUN
ajis02-2967	2	39	in	in	ADP
ajis02-2967	2	40	retailing	retail	VERB
ajis02-2967	2	41	context	context	NOUN
ajis02-2967	2	42	.	.	PUNCT
ajis02-2967	3	1	however	however	ADV
ajis02-2967	3	2	,	,	PUNCT
ajis02-2967	3	3	the	the	DET
ajis02-2967	3	4	real	real	ADJ
ajis02-2967	3	5	onset	onset	NOUN
ajis02-2967	3	6	is	be	AUX
ajis02-2967	3	7	unknown	unknown	ADJ
ajis02-2967	3	8	of	of	ADP
ajis02-2967	3	9	which	which	DET
ajis02-2967	3	10	smart	smart	ADJ
ajis02-2967	3	11	retail	retail	ADJ
ajis02-2967	3	12	technology	technology	NOUN
ajis02-2967	3	13	(	(	PUNCT
ajis02-2967	3	14	srt	srt	NOUN
ajis02-2967	3	15	)	)	PUNCT
ajis02-2967	3	16	characteristics	characteristic	NOUN
ajis02-2967	3	17	and	and	CCONJ
ajis02-2967	3	18	customer	customer	NOUN
ajis02-2967	3	19	responses	response	NOUN
ajis02-2967	3	20	pave	pave	VERB
ajis02-2967	3	21	the	the	DET
ajis02-2967	3	22	way	way	NOUN
ajis02-2967	3	23	for	for	ADP
ajis02-2967	3	24	customer	customer	NOUN
ajis02-2967	3	25	engagement	engagement	NOUN
ajis02-2967	3	26	behaviour	behaviour	NOUN
ajis02-2967	3	27	.	.	PUNCT
ajis02-2967	4	1	this	this	DET
ajis02-2967	4	2	research	research	NOUN
ajis02-2967	4	3	investigates	investigate	VERB
ajis02-2967	4	4	customer	customer	NOUN
ajis02-2967	4	5	engagement	engagement	NOUN
ajis02-2967	4	6	behaviour	behaviour	NOUN
ajis02-2967	4	7	in	in	ADP
ajis02-2967	4	8	smart	smart	ADJ
ajis02-2967	4	9	retailing	retailing	NOUN
ajis02-2967	4	10	by	by	ADP
ajis02-2967	4	11	integrating	integrate	VERB
ajis02-2967	4	12	meta	meta	ADJ
ajis02-2967	4	13	-	-	PUNCT
ajis02-2967	4	14	utaut	utaut	ADJ
ajis02-2967	4	15	and	and	CCONJ
ajis02-2967	4	16	srt	srt	NOUN
ajis02-2967	4	17	characteristics	characteristic	NOUN
ajis02-2967	4	18	.	.	PUNCT
ajis02-2967	5	1	by	by	ADP
ajis02-2967	5	2	analysing	analyse	VERB
ajis02-2967	5	3	quantitative	quantitative	ADJ
ajis02-2967	5	4	survey	survey	NOUN
ajis02-2967	5	5	data	datum	NOUN
ajis02-2967	5	6	using	use	VERB
ajis02-2967	5	7	pls	pls	PROPN
ajis02-2967	5	8	path	path	NOUN
ajis02-2967	5	9	modelling	modelling	NOUN
ajis02-2967	5	10	,	,	PUNCT
ajis02-2967	5	11	customer	customer	NOUN
ajis02-2967	5	12	engagement	engagement	NOUN
ajis02-2967	5	13	manifestations	manifestation	NOUN
ajis02-2967	5	14	are	be	AUX
ajis02-2967	5	15	measured	measure	VERB
ajis02-2967	5	16	.	.	PUNCT
ajis02-2967	6	1	results	result	NOUN
ajis02-2967	6	2	show	show	VERB
ajis02-2967	6	3	complex	complex	ADJ
ajis02-2967	6	4	relationships	relationship	NOUN
ajis02-2967	6	5	between	between	ADP
ajis02-2967	6	6	srt	srt	NOUN
ajis02-2967	6	7	characteristics	characteristic	NOUN
ajis02-2967	6	8	(	(	PUNCT
ajis02-2967	6	9	novelty	novelty	NOUN
ajis02-2967	6	10	,	,	PUNCT
ajis02-2967	6	11	effectiveness	effectiveness	NOUN
ajis02-2967	6	12	,	,	PUNCT
ajis02-2967	6	13	and	and	CCONJ
ajis02-2967	6	14	interaction	interaction	NOUN
ajis02-2967	6	15	quality	quality	NOUN
ajis02-2967	6	16	)	)	PUNCT
ajis02-2967	6	17	and	and	CCONJ
ajis02-2967	6	18	meta	meta	ADJ
ajis02-2967	6	19	-	-	PUNCT
ajis02-2967	6	20	utaut	utaut	ADJ
ajis02-2967	6	21	variables	variable	NOUN
ajis02-2967	6	22	(	(	PUNCT
ajis02-2967	6	23	performance	performance	NOUN
ajis02-2967	6	24	expectancy	expectancy	NOUN
ajis02-2967	6	25	,	,	PUNCT
ajis02-2967	6	26	effort	effort	NOUN
ajis02-2967	6	27	expectancy	expectancy	NOUN
ajis02-2967	6	28	,	,	PUNCT
ajis02-2967	6	29	social	social	ADJ
ajis02-2967	6	30	influence	influence	NOUN
ajis02-2967	6	31	,	,	PUNCT
ajis02-2967	6	32	and	and	CCONJ
ajis02-2967	6	33	facilitating	facilitate	VERB
ajis02-2967	6	34	conditions	condition	NOUN
ajis02-2967	6	35	)	)	PUNCT
ajis02-2967	6	36	in	in	ADP
ajis02-2967	6	37	influencing	influence	VERB
ajis02-2967	6	38	customers	customer	NOUN
ajis02-2967	6	39	’	'	PUNCT
ajis02-2967	6	40	attitude	attitude	NOUN
ajis02-2967	6	41	,	,	PUNCT
ajis02-2967	6	42	behavioural	behavioural	ADJ
ajis02-2967	6	43	intention	intention	NOUN
ajis02-2967	6	44	,	,	PUNCT
ajis02-2967	6	45	and	and	CCONJ
ajis02-2967	6	46	engagement	engagement	NOUN
ajis02-2967	6	47	behaviour	behaviour	NOUN
ajis02-2967	6	48	towards	towards	ADP
ajis02-2967	6	49	smart	smart	ADJ
ajis02-2967	6	50	retailing	retailing	NOUN
ajis02-2967	6	51	.	.	PUNCT
ajis02-2967	7	1	retailers	retailer	NOUN
ajis02-2967	7	2	can	can	AUX
ajis02-2967	7	3	use	use	VERB
ajis02-2967	7	4	the	the	DET
ajis02-2967	7	5	findings	finding	NOUN
ajis02-2967	7	6	to	to	PART
ajis02-2967	7	7	influence	influence	VERB
ajis02-2967	7	8	customers	customer	NOUN
ajis02-2967	7	9	’	’	PART
ajis02-2967	7	10	attitudes	attitude	NOUN
ajis02-2967	7	11	towards	towards	ADP
ajis02-2967	7	12	smart	smart	ADJ
ajis02-2967	7	13	retail	retail	ADJ
ajis02-2967	7	14	technologies	technology	NOUN
ajis02-2967	7	15	,	,	PUNCT
ajis02-2967	7	16	encouraging	encourage	VERB
ajis02-2967	7	17	them	they	PRON
ajis02-2967	7	18	to	to	PART
ajis02-2967	7	19	display	display	VERB
ajis02-2967	7	20	customer	customer	NOUN
ajis02-2967	7	21	engagement	engagement	NOUN
ajis02-2967	7	22	behaviour	behaviour	NOUN
ajis02-2967	7	23	.	.	PUNCT
ajis02-2967	8	1	keywords	keyword	NOUN
ajis02-2967	8	2	:	:	PUNCT
ajis02-2967	8	3	customer	customer	NOUN
ajis02-2967	8	4	engagement	engagement	NOUN
ajis02-2967	8	5	behaviour	behaviour	NOUN
ajis02-2967	8	6	,	,	PUNCT
ajis02-2967	8	7	smart	smart	ADJ
ajis02-2967	8	8	retailing	retailing	NOUN
ajis02-2967	8	9	,	,	PUNCT
ajis02-2967	8	10	smart	smart	ADJ
ajis02-2967	8	11	services	service	NOUN
ajis02-2967	8	12	,	,	PUNCT
ajis02-2967	8	13	meta	meta	X
ajis02-2967	8	14	-	-	PUNCT
ajis02-2967	8	15	utaut	utaut	ADJ
ajis02-2967	8	16	,	,	PUNCT
ajis02-2967	8	17	social	social	ADJ
ajis02-2967	8	18	influence	influence	NOUN
ajis02-2967	8	19	1	1	NUM
ajis02-2967	8	20	introduction	introduction	NOUN
ajis02-2967	8	21	the	the	DET
ajis02-2967	8	22	massive	massive	ADJ
ajis02-2967	8	23	infusion	infusion	NOUN
ajis02-2967	8	24	of	of	ADP
ajis02-2967	8	25	new	new	ADJ
ajis02-2967	8	26	in	in	ADP
ajis02-2967	8	27	-	-	PUNCT
ajis02-2967	8	28	store	store	NOUN
ajis02-2967	8	29	retail	retail	ADJ
ajis02-2967	8	30	technologies	technology	NOUN
ajis02-2967	8	31	is	be	AUX
ajis02-2967	8	32	making	make	VERB
ajis02-2967	8	33	customer	customer	NOUN
ajis02-2967	8	34	engagement	engagement	NOUN
ajis02-2967	8	35	increasingly	increasingly	ADV
ajis02-2967	8	36	challenging	challenging	ADJ
ajis02-2967	8	37	(	(	PUNCT
ajis02-2967	8	38	grewal	grewal	PROPN
ajis02-2967	8	39	et	et	PROPN
ajis02-2967	8	40	al	al	PROPN
ajis02-2967	8	41	.	.	PROPN
ajis02-2967	8	42	,	,	PUNCT
ajis02-2967	8	43	2020a	2020a	NUM
ajis02-2967	8	44	)	)	PUNCT
ajis02-2967	8	45	.	.	PUNCT
ajis02-2967	9	1	in	in	ADP
ajis02-2967	9	2	-	-	PUNCT
ajis02-2967	9	3	store	store	NOUN
ajis02-2967	9	4	retail	retail	ADJ
ajis02-2967	9	5	technologies	technology	NOUN
ajis02-2967	9	6	are	be	AUX
ajis02-2967	9	7	most	most	ADV
ajis02-2967	9	8	commonly	commonly	ADV
ajis02-2967	9	9	employed	employ	VERB
ajis02-2967	9	10	to	to	PART
ajis02-2967	9	11	transform	transform	VERB
ajis02-2967	9	12	retail	retail	ADJ
ajis02-2967	9	13	stores	store	NOUN
ajis02-2967	9	14	'	'	PART
ajis02-2967	9	15	engagement	engagement	NOUN
ajis02-2967	9	16	with	with	ADP
ajis02-2967	9	17	their	their	PRON
ajis02-2967	9	18	customers	customer	NOUN
ajis02-2967	9	19	(	(	PUNCT
ajis02-2967	9	20	ferracuti	ferracuti	NOUN
ajis02-2967	9	21	et	et	NOUN
ajis02-2967	9	22	al	al	PROPN
ajis02-2967	9	23	.	.	PROPN
ajis02-2967	9	24	,	,	PUNCT
ajis02-2967	9	25	2019	2019	NUM
ajis02-2967	9	26	;	;	PUNCT
ajis02-2967	9	27	grewal	grewal	PROPN
ajis02-2967	9	28	et	et	PROPN
ajis02-2967	9	29	al	al	PROPN
ajis02-2967	9	30	.	.	PROPN
ajis02-2967	9	31	,	,	PUNCT
ajis02-2967	9	32	2018	2018	NUM
ajis02-2967	9	33	)	)	PUNCT
ajis02-2967	9	34	.	.	PUNCT
ajis02-2967	10	1	smart	smart	ADJ
ajis02-2967	10	2	retail	retail	ADJ
ajis02-2967	10	3	technologies	technology	NOUN
ajis02-2967	10	4	(	(	PUNCT
ajis02-2967	10	5	hereafter	hereafter	ADV
ajis02-2967	10	6	,	,	PUNCT
ajis02-2967	10	7	srt	srt	NOUN
ajis02-2967	10	8	)	)	PUNCT
ajis02-2967	10	9	refers	refer	VERB
ajis02-2967	10	10	to	to	ADP
ajis02-2967	10	11	an	an	DET
ajis02-2967	10	12	interactive	interactive	ADJ
ajis02-2967	10	13	and	and	CCONJ
ajis02-2967	10	14	connected	connected	ADJ
ajis02-2967	10	15	retail	retail	ADJ
ajis02-2967	10	16	system	system	NOUN
ajis02-2967	10	17	that	that	PRON
ajis02-2967	10	18	involves	involve	VERB
ajis02-2967	10	19	the	the	DET
ajis02-2967	10	20	effective	effective	ADJ
ajis02-2967	10	21	management	management	NOUN
ajis02-2967	10	22	of	of	ADP
ajis02-2967	10	23	different	different	ADJ
ajis02-2967	10	24	customer	customer	NOUN
ajis02-2967	10	25	touchpoints	touchpoint	NOUN
ajis02-2967	10	26	to	to	PART
ajis02-2967	10	27	improve	improve	VERB
ajis02-2967	10	28	customer	customer	NOUN
ajis02-2967	10	29	experience	experience	NOUN
ajis02-2967	10	30	and	and	CCONJ
ajis02-2967	10	31	enhance	enhance	VERB
ajis02-2967	10	32	performance	performance	NOUN
ajis02-2967	10	33	across	across	ADP
ajis02-2967	10	34	these	these	DET
ajis02-2967	10	35	touchpoints	touchpoint	NOUN
ajis02-2967	10	36	(	(	PUNCT
ajis02-2967	10	37	roy	roy	PROPN
ajis02-2967	10	38	et	et	PROPN
ajis02-2967	10	39	al	al	PROPN
ajis02-2967	10	40	.	.	PROPN
ajis02-2967	10	41	,	,	PUNCT
ajis02-2967	10	42	2017	2017	NUM
ajis02-2967	10	43	)	)	PUNCT
ajis02-2967	10	44	.	.	PUNCT
ajis02-2967	11	1	for	for	ADP
ajis02-2967	11	2	instance	instance	NOUN
ajis02-2967	11	3	,	,	PUNCT
ajis02-2967	11	4	self	self	NOUN
ajis02-2967	11	5	-	-	PUNCT
ajis02-2967	11	6	service	service	NOUN
ajis02-2967	11	7	technologies	technology	NOUN
ajis02-2967	11	8	,	,	PUNCT
ajis02-2967	11	9	interactive	interactive	ADJ
ajis02-2967	11	10	displays	display	NOUN
ajis02-2967	11	11	,	,	PUNCT
ajis02-2967	11	12	touch	touch	NOUN
ajis02-2967	11	13	screens	screen	NOUN
ajis02-2967	11	14	,	,	PUNCT
ajis02-2967	11	15	virtual	virtual	ADJ
ajis02-2967	11	16	shelves	shelf	NOUN
ajis02-2967	11	17	,	,	PUNCT
ajis02-2967	11	18	in	in	ADP
ajis02-2967	11	19	-	-	PUNCT
ajis02-2967	11	20	store	store	NOUN
ajis02-2967	11	21	mobile	mobile	ADJ
ajis02-2967	11	22	apps	app	NOUN
ajis02-2967	11	23	,	,	PUNCT
ajis02-2967	11	24	self	self	NOUN
ajis02-2967	11	25	-	-	PUNCT
ajis02-2967	11	26	check	check	NOUN
ajis02-2967	11	27	-	-	PUNCT
ajis02-2967	11	28	out	out	ADP
ajis02-2967	11	29	functionality	functionality	NOUN
ajis02-2967	11	30	(	(	PUNCT
ajis02-2967	11	31	amazon	amazon	NOUN
ajis02-2967	11	32	go	go	VERB
ajis02-2967	11	33	)	)	PUNCT
ajis02-2967	11	34	,	,	PUNCT
ajis02-2967	11	35	and	and	CCONJ
ajis02-2967	11	36	informative	informative	ADJ
ajis02-2967	11	37	touchpoints	touchpoint	NOUN
ajis02-2967	11	38	influence	influence	NOUN
ajis02-2967	11	39	customer	customer	NOUN
ajis02-2967	11	40	engagement	engagement	NOUN
ajis02-2967	11	41	in	in	ADP
ajis02-2967	11	42	retail	retail	ADJ
ajis02-2967	11	43	stores	store	NOUN
ajis02-2967	11	44	(	(	PUNCT
ajis02-2967	11	45	fan	fan	NOUN
ajis02-2967	11	46	et	et	PROPN
ajis02-2967	11	47	al	al	PROPN
ajis02-2967	11	48	.	.	PROPN
ajis02-2967	11	49	,	,	PUNCT
ajis02-2967	11	50	2020	2020	NUM
ajis02-2967	11	51	,	,	PUNCT
ajis02-2967	11	52	adapa	adapa	VERB
ajis02-2967	11	53	et	et	PROPN
ajis02-2967	11	54	al	al	PROPN
ajis02-2967	11	55	.	.	PROPN
ajis02-2967	11	56	,	,	PUNCT
ajis02-2967	11	57	2020	2020	NUM
ajis02-2967	11	58	)	)	PUNCT
ajis02-2967	11	59	.	.	PUNCT
ajis02-2967	12	1	with	with	SCONJ
ajis02-2967	12	2	global	global	ADJ
ajis02-2967	12	3	retail	retail	ADJ
ajis02-2967	12	4	sales	sale	NOUN
ajis02-2967	12	5	projected	project	VERB
ajis02-2967	12	6	to	to	PART
ajis02-2967	12	7	reach	reach	VERB
ajis02-2967	12	8	approximately	approximately	ADV
ajis02-2967	12	9	26.7	26.7	NUM
ajis02-2967	12	10	trillion	trillion	NUM
ajis02-2967	12	11	u.s	u.s	PROPN
ajis02-2967	12	12	.	.	PROPN
ajis02-2967	12	13	dollars	dollar	NOUN
ajis02-2967	12	14	by	by	ADP
ajis02-2967	12	15	2022	2022	NUM
ajis02-2967	12	16	,	,	PUNCT
ajis02-2967	12	17	up	up	ADV
ajis02-2967	12	18	from	from	ADP
ajis02-2967	12	19	23.6	23.6	NUM
ajis02-2967	12	20	trillion	trillion	NUM
ajis02-2967	12	21	u.s	u.s	PROPN
ajis02-2967	12	22	.	.	PROPN
ajis02-2967	12	23	dollars	dollar	NOUN
ajis02-2967	12	24	in	in	ADP
ajis02-2967	12	25	2018	2018	NUM
ajis02-2967	12	26	(	(	PUNCT
ajis02-2967	12	27	liam	liam	PROPN
ajis02-2967	12	28	o'connell	o'connell	PROPN
ajis02-2967	12	29	,	,	PUNCT
ajis02-2967	12	30	2020	2020	NUM
ajis02-2967	12	31	)	)	PUNCT
ajis02-2967	12	32	,	,	PUNCT
ajis02-2967	12	33	retailers	retailer	NOUN
ajis02-2967	12	34	are	be	AUX
ajis02-2967	12	35	in	in	ADP
ajis02-2967	12	36	a	a	DET
ajis02-2967	12	37	constant	constant	ADJ
ajis02-2967	12	38	search	search	NOUN
ajis02-2967	12	39	to	to	PART
ajis02-2967	12	40	explore	explore	VERB
ajis02-2967	12	41	srt	srt	NOUN
ajis02-2967	12	42	with	with	ADP
ajis02-2967	12	43	notable	notable	ADJ
ajis02-2967	12	44	characteristics	characteristic	NOUN
ajis02-2967	12	45	that	that	PRON
ajis02-2967	12	46	may	may	AUX
ajis02-2967	12	47	significantly	significantly	ADV
ajis02-2967	12	48	influence	influence	VERB
ajis02-2967	12	49	consumer	consumer	NOUN
ajis02-2967	12	50	behaviour	behaviour	NOUN
ajis02-2967	12	51	during	during	ADP
ajis02-2967	12	52	the	the	DET
ajis02-2967	12	53	in	in	ADP
ajis02-2967	12	54	-	-	PUNCT
ajis02-2967	12	55	store	store	NOUN
ajis02-2967	12	56	interaction	interaction	NOUN
ajis02-2967	12	57	(	(	PUNCT
ajis02-2967	12	58	grewal	grewal	PROPN
ajis02-2967	12	59	et	et	PROPN
ajis02-2967	12	60	al	al	PROPN
ajis02-2967	12	61	.	.	PROPN
ajis02-2967	12	62	,	,	PUNCT
ajis02-2967	12	63	2020a	2020a	NUM
ajis02-2967	12	64	)	)	PUNCT
ajis02-2967	12	65	.	.	PUNCT
ajis02-2967	13	1	prior	prior	ADJ
ajis02-2967	13	2	studies	study	NOUN
ajis02-2967	13	3	in	in	ADP
ajis02-2967	13	4	the	the	DET
ajis02-2967	13	5	information	information	NOUN
ajis02-2967	13	6	systems	system	NOUN
ajis02-2967	13	7	(	(	PUNCT
ajis02-2967	13	8	is	be	AUX
ajis02-2967	13	9	)	)	PUNCT
ajis02-2967	13	10	and	and	CCONJ
ajis02-2967	13	11	marketing	marketing	NOUN
ajis02-2967	13	12	literature	literature	NOUN
ajis02-2967	13	13	have	have	AUX
ajis02-2967	13	14	investigated	investigate	VERB
ajis02-2967	13	15	the	the	DET
ajis02-2967	13	16	impact	impact	NOUN
ajis02-2967	13	17	of	of	ADP
ajis02-2967	13	18	several	several	ADJ
ajis02-2967	13	19	srt	srt	NOUN
ajis02-2967	13	20	characteristics	characteristic	NOUN
ajis02-2967	13	21	on	on	ADP
ajis02-2967	13	22	customers	customer	NOUN
ajis02-2967	13	23	’	'	PUNCT
ajis02-2967	13	24	perceived	perceive	VERB
ajis02-2967	13	25	value	value	NOUN
ajis02-2967	13	26	(	(	PUNCT
ajis02-2967	13	27	adapa	adapa	VERB
ajis02-2967	13	28	et	et	PROPN
ajis02-2967	13	29	al	al	PROPN
ajis02-2967	13	30	.	.	PROPN
ajis02-2967	13	31	,	,	PUNCT
ajis02-2967	13	32	2020	2020	NUM
ajis02-2967	13	33	;	;	PUNCT
ajis02-2967	13	34	karjaluoto	karjaluoto	PROPN
ajis02-2967	13	35	et	et	PROPN
ajis02-2967	13	36	al	al	PROPN
ajis02-2967	13	37	.	.	PROPN
ajis02-2967	13	38	,	,	PUNCT
ajis02-2967	13	39	2019	2019	NUM
ajis02-2967	13	40	;	;	PUNCT
ajis02-2967	13	41	shaw	shaw	PROPN
ajis02-2967	13	42	and	and	CCONJ
ajis02-2967	13	43	sergueeva	sergueeva	NOUN
ajis02-2967	13	44	,	,	PUNCT
ajis02-2967	13	45	2019	2019	NUM
ajis02-2967	13	46	)	)	PUNCT
ajis02-2967	13	47	,	,	PUNCT
ajis02-2967	13	48	shopping	shopping	NOUN
ajis02-2967	13	49	experience	experience	NOUN
ajis02-2967	13	50	(	(	PUNCT
ajis02-2967	13	51	roy	roy	PROPN
ajis02-2967	13	52	et	et	PROPN
ajis02-2967	13	53	al	al	PROPN
ajis02-2967	13	54	.	.	PROPN
ajis02-2967	13	55	,	,	PUNCT
ajis02-2967	13	56	2017	2017	NUM
ajis02-2967	13	57	)	)	PUNCT
ajis02-2967	13	58	,	,	PUNCT
ajis02-2967	13	59	intention	intention	NOUN
ajis02-2967	13	60	to	to	PART
ajis02-2967	13	61	use	use	VERB
ajis02-2967	13	62	srt	srt	NOUN
ajis02-2967	13	63	(	(	PUNCT
ajis02-2967	13	64	roy	roy	PROPN
ajis02-2967	13	65	et	et	PROPN
ajis02-2967	13	66	al	al	PROPN
ajis02-2967	13	67	.	.	PROPN
ajis02-2967	13	68	,	,	PUNCT
ajis02-2967	13	69	2018a	2018a	NUM
ajis02-2967	13	70	)	)	PUNCT
ajis02-2967	13	71	,	,	PUNCT
ajis02-2967	13	72	value	value	NOUN
ajis02-2967	13	73	co	co	NOUN
ajis02-2967	13	74	-	-	NOUN
ajis02-2967	13	75	creation	creation	NOUN
ajis02-2967	13	76	(	(	PUNCT
ajis02-2967	13	77	knote	knote	VERB
ajis02-2967	13	78	et	et	PROPN
ajis02-2967	13	79	al	al	PROPN
ajis02-2967	13	80	.	.	PROPN
ajis02-2967	13	81	,	,	PUNCT
ajis02-2967	13	82	2020	2020	NUM
ajis02-2967	13	83	)	)	PUNCT
ajis02-2967	13	84	,	,	PUNCT
ajis02-2967	13	85	and	and	CCONJ
ajis02-2967	13	86	retail	retail	ADJ
ajis02-2967	13	87	engagement	engagement	NOUN
ajis02-2967	13	88	(	(	PUNCT
ajis02-2967	13	89	fan	fan	NOUN
ajis02-2967	13	90	et	et	PROPN
ajis02-2967	13	91	al	al	PROPN
ajis02-2967	13	92	.	.	PROPN
ajis02-2967	13	93	,	,	PUNCT
ajis02-2967	13	94	2020	2020	NUM
ajis02-2967	13	95	)	)	PUNCT
ajis02-2967	13	96	.	.	PUNCT
ajis02-2967	14	1	however	however	ADV
ajis02-2967	14	2	,	,	PUNCT
ajis02-2967	14	3	australasian	australasian	ADJ
ajis02-2967	14	4	journal	journal	NOUN
ajis02-2967	14	5	of	of	ADP
ajis02-2967	14	6	information	information	PROPN
ajis02-2967	14	7	systems	systems	PROPN
ajis02-2967	14	8	roy	roy	PROPN
ajis02-2967	14	9	,	,	PUNCT
ajis02-2967	14	10	singh	singh	PROPN
ajis02-2967	14	11	&	&	CCONJ
ajis02-2967	14	12	shabnam	shabnam	PROPN
ajis02-2967	14	13	2021	2021	NUM
ajis02-2967	14	14	,	,	PUNCT
ajis02-2967	14	15	vol	vol	NOUN
ajis02-2967	14	16	25	25	NUM
ajis02-2967	14	17	,	,	PUNCT
ajis02-2967	14	18	research	research	NOUN
ajis02-2967	14	19	on	on	ADP
ajis02-2967	14	20	user	user	NOUN
ajis02-2967	14	21	involvement	involvement	NOUN
ajis02-2967	14	22	modelling	model	VERB
ajis02-2967	14	23	customer	customer	NOUN
ajis02-2967	14	24	engagement	engagement	NOUN
ajis02-2967	14	25	behaviour	behaviour	NOUN
ajis02-2967	14	26	2	2	NUM
ajis02-2967	14	27	there	there	PRON
ajis02-2967	14	28	is	be	VERB
ajis02-2967	14	29	limited	limited	ADJ
ajis02-2967	14	30	research	research	NOUN
ajis02-2967	14	31	investigating	investigate	VERB
ajis02-2967	14	32	the	the	DET
ajis02-2967	14	33	role	role	NOUN
ajis02-2967	14	34	srt	srt	NOUN
ajis02-2967	14	35	characteristics	characteristic	NOUN
ajis02-2967	14	36	play	play	VERB
ajis02-2967	14	37	in	in	ADP
ajis02-2967	14	38	driving	drive	VERB
ajis02-2967	14	39	customer	customer	NOUN
ajis02-2967	14	40	engagement	engagement	NOUN
ajis02-2967	14	41	behaviour	behaviour	NOUN
ajis02-2967	14	42	(	(	PUNCT
ajis02-2967	14	43	hereafter	hereafter	ADV
ajis02-2967	14	44	,	,	PUNCT
ajis02-2967	14	45	ceb	ceb	PROPN
ajis02-2967	14	46	)	)	PUNCT
ajis02-2967	14	47	(	(	PUNCT
ajis02-2967	14	48	wang	wang	PROPN
ajis02-2967	14	49	,	,	PUNCT
ajis02-2967	14	50	2020	2020	NUM
ajis02-2967	14	51	)	)	PUNCT
ajis02-2967	14	52	.	.	PUNCT
ajis02-2967	15	1	ceb	ceb	PROPN
ajis02-2967	15	2	has	have	AUX
ajis02-2967	15	3	received	receive	VERB
ajis02-2967	15	4	increased	increase	VERB
ajis02-2967	15	5	academic	academic	ADJ
ajis02-2967	15	6	and	and	CCONJ
ajis02-2967	15	7	practitioner	practitioner	NOUN
ajis02-2967	15	8	attention	attention	NOUN
ajis02-2967	15	9	because	because	SCONJ
ajis02-2967	15	10	of	of	ADP
ajis02-2967	15	11	its	its	PRON
ajis02-2967	15	12	essential	essential	ADJ
ajis02-2967	15	13	contribution	contribution	NOUN
ajis02-2967	15	14	to	to	ADP
ajis02-2967	15	15	firm	firm	ADJ
ajis02-2967	15	16	performance	performance	NOUN
ajis02-2967	15	17	in	in	ADP
ajis02-2967	15	18	terms	term	NOUN
ajis02-2967	15	19	of	of	ADP
ajis02-2967	15	20	profitability	profitability	NOUN
ajis02-2967	15	21	and	and	CCONJ
ajis02-2967	15	22	sustainable	sustainable	ADJ
ajis02-2967	15	23	competitive	competitive	ADJ
ajis02-2967	15	24	advantage	advantage	NOUN
ajis02-2967	15	25	(	(	PUNCT
ajis02-2967	15	26	hollebeek	hollebeek	NOUN
ajis02-2967	15	27	et	et	PROPN
ajis02-2967	15	28	al	al	PROPN
ajis02-2967	15	29	.	.	PROPN
ajis02-2967	15	30	,	,	PUNCT
ajis02-2967	15	31	2016	2016	NUM
ajis02-2967	15	32	)	)	PUNCT
ajis02-2967	15	33	.	.	PUNCT
ajis02-2967	16	1	given	give	VERB
ajis02-2967	16	2	its	its	PRON
ajis02-2967	16	3	importance	importance	NOUN
ajis02-2967	16	4	,	,	PUNCT
ajis02-2967	16	5	the	the	DET
ajis02-2967	16	6	marketing	marketing	NOUN
ajis02-2967	16	7	science	science	PROPN
ajis02-2967	16	8	institute	institute	PROPN
ajis02-2967	16	9	also	also	ADV
ajis02-2967	16	10	highlights	highlight	VERB
ajis02-2967	16	11	customer	customer	NOUN
ajis02-2967	16	12	engagement	engagement	NOUN
ajis02-2967	16	13	drivers	driver	NOUN
ajis02-2967	16	14	as	as	ADP
ajis02-2967	16	15	a	a	DET
ajis02-2967	16	16	research	research	NOUN
ajis02-2967	16	17	priority	priority	NOUN
ajis02-2967	16	18	for	for	ADP
ajis02-2967	16	19	2018–2020	2018–2020	NUM
ajis02-2967	16	20	(	(	PUNCT
ajis02-2967	16	21	msi	msi	NOUN
ajis02-2967	16	22	,	,	PUNCT
ajis02-2967	16	23	2018	2018	NUM
ajis02-2967	16	24	)	)	PUNCT
ajis02-2967	16	25	.	.	PUNCT
ajis02-2967	17	1	extant	extant	ADJ
ajis02-2967	17	2	research	research	NOUN
ajis02-2967	17	3	in	in	ADP
ajis02-2967	17	4	is	be	AUX
ajis02-2967	17	5	literature	literature	NOUN
ajis02-2967	17	6	focuses	focus	VERB
ajis02-2967	17	7	on	on	ADP
ajis02-2967	17	8	the	the	DET
ajis02-2967	17	9	customer	customer	NOUN
ajis02-2967	17	10	-	-	PUNCT
ajis02-2967	17	11	smart	smart	ADJ
ajis02-2967	17	12	object	object	NOUN
ajis02-2967	17	13	circumplex	circumplex	NOUN
ajis02-2967	17	14	(	(	PUNCT
ajis02-2967	17	15	novak	novak	NOUN
ajis02-2967	17	16	and	and	CCONJ
ajis02-2967	17	17	hoffman	hoffman	NOUN
ajis02-2967	17	18	,	,	PUNCT
ajis02-2967	17	19	2019	2019	NUM
ajis02-2967	17	20	,	,	PUNCT
ajis02-2967	17	21	knote	knote	VERB
ajis02-2967	17	22	et	et	PROPN
ajis02-2967	17	23	al	al	PROPN
ajis02-2967	17	24	.	.	PROPN
ajis02-2967	17	25	,	,	PUNCT
ajis02-2967	17	26	2020	2020	NUM
ajis02-2967	17	27	)	)	PUNCT
ajis02-2967	17	28	,	,	PUNCT
ajis02-2967	17	29	technology	technology	NOUN
ajis02-2967	17	30	characteristics	characteristic	NOUN
ajis02-2967	17	31	as	as	ADP
ajis02-2967	17	32	an	an	DET
ajis02-2967	17	33	object	object	NOUN
ajis02-2967	17	34	of	of	ADP
ajis02-2967	17	35	customer	customer	NOUN
ajis02-2967	17	36	engagement	engagement	NOUN
ajis02-2967	17	37	(	(	PUNCT
ajis02-2967	17	38	pöyry	pöyry	PROPN
ajis02-2967	17	39	et	et	PROPN
ajis02-2967	17	40	al	al	PROPN
ajis02-2967	17	41	.	.	PROPN
ajis02-2967	17	42	,	,	PUNCT
ajis02-2967	17	43	2020	2020	NUM
ajis02-2967	17	44	)	)	PUNCT
ajis02-2967	17	45	,	,	PUNCT
ajis02-2967	17	46	and	and	CCONJ
ajis02-2967	17	47	customers	customer	NOUN
ajis02-2967	17	48	’	’	PART
ajis02-2967	17	49	cognitive	cognitive	ADJ
ajis02-2967	17	50	and	and	CCONJ
ajis02-2967	17	51	emotional	emotional	ADJ
ajis02-2967	17	52	engagement	engagement	NOUN
ajis02-2967	17	53	as	as	ADP
ajis02-2967	17	54	the	the	DET
ajis02-2967	17	55	drivers	driver	NOUN
ajis02-2967	17	56	of	of	ADP
ajis02-2967	17	57	ceb	ceb	PROPN
ajis02-2967	17	58	towards	towards	ADP
ajis02-2967	17	59	srt	srt	PROPN
ajis02-2967	17	60	(	(	PUNCT
ajis02-2967	17	61	fan	fan	NOUN
ajis02-2967	17	62	et	et	PROPN
ajis02-2967	17	63	al	al	PROPN
ajis02-2967	17	64	.	.	PROPN
ajis02-2967	17	65	,	,	PUNCT
ajis02-2967	17	66	2020	2020	NUM
ajis02-2967	17	67	)	)	PUNCT
ajis02-2967	17	68	.	.	PUNCT
ajis02-2967	18	1	however	however	ADV
ajis02-2967	18	2	,	,	PUNCT
ajis02-2967	18	3	limited	limited	ADJ
ajis02-2967	18	4	research	research	NOUN
ajis02-2967	18	5	attention	attention	NOUN
ajis02-2967	18	6	has	have	AUX
ajis02-2967	18	7	gone	go	VERB
ajis02-2967	18	8	into	into	ADP
ajis02-2967	18	9	empirically	empirically	ADV
ajis02-2967	18	10	examining	examine	VERB
ajis02-2967	18	11	the	the	DET
ajis02-2967	18	12	impact	impact	NOUN
ajis02-2967	18	13	of	of	ADP
ajis02-2967	18	14	technology	technology	NOUN
ajis02-2967	18	15	attributes	attribute	NOUN
ajis02-2967	18	16	and	and	CCONJ
ajis02-2967	18	17	contextual	contextual	ADJ
ajis02-2967	18	18	factors	factor	NOUN
ajis02-2967	18	19	on	on	ADP
ajis02-2967	18	20	ceb	ceb	PROPN
ajis02-2967	18	21	towards	towards	ADP
ajis02-2967	18	22	srt	srt	NOUN
ajis02-2967	18	23	.	.	PUNCT
ajis02-2967	19	1	drawing	draw	VERB
ajis02-2967	19	2	from	from	ADP
ajis02-2967	19	3	the	the	DET
ajis02-2967	19	4	meta	meta	ADV
ajis02-2967	19	5	-	-	PUNCT
ajis02-2967	19	6	unified	unify	VERB
ajis02-2967	19	7	theory	theory	NOUN
ajis02-2967	19	8	of	of	ADP
ajis02-2967	19	9	acceptance	acceptance	NOUN
ajis02-2967	19	10	and	and	CCONJ
ajis02-2967	19	11	use	use	NOUN
ajis02-2967	19	12	of	of	ADP
ajis02-2967	19	13	technology	technology	NOUN
ajis02-2967	19	14	(	(	PUNCT
ajis02-2967	19	15	meta	meta	X
ajis02-2967	19	16	-	-	PUNCT
ajis02-2967	19	17	utaut	utaut	NOUN
ajis02-2967	19	18	)	)	PUNCT
ajis02-2967	19	19	in	in	ADP
ajis02-2967	19	20	the	the	PRON
ajis02-2967	19	21	is	be	AUX
ajis02-2967	19	22	literature	literature	NOUN
ajis02-2967	19	23	,	,	PUNCT
ajis02-2967	19	24	this	this	DET
ajis02-2967	19	25	study	study	NOUN
ajis02-2967	19	26	considers	consider	VERB
ajis02-2967	19	27	performance	performance	NOUN
ajis02-2967	19	28	expectancy	expectancy	NOUN
ajis02-2967	19	29	and	and	CCONJ
ajis02-2967	19	30	effort	effort	NOUN
ajis02-2967	19	31	expectancy	expectancy	NOUN
ajis02-2967	19	32	as	as	ADP
ajis02-2967	19	33	technology	technology	NOUN
ajis02-2967	19	34	attributes	attribute	NOUN
ajis02-2967	19	35	(	(	PUNCT
ajis02-2967	19	36	ta	ta	NOUN
ajis02-2967	19	37	)	)	PUNCT
ajis02-2967	19	38	and	and	CCONJ
ajis02-2967	19	39	facilitating	facilitate	VERB
ajis02-2967	19	40	conditions	condition	NOUN
ajis02-2967	19	41	and	and	CCONJ
ajis02-2967	19	42	social	social	ADJ
ajis02-2967	19	43	influence	influence	NOUN
ajis02-2967	19	44	as	as	ADP
ajis02-2967	19	45	contextual	contextual	ADJ
ajis02-2967	19	46	factors	factor	NOUN
ajis02-2967	19	47	(	(	PUNCT
ajis02-2967	19	48	cf	cf	NOUN
ajis02-2967	19	49	)	)	PUNCT
ajis02-2967	19	50	(	(	PUNCT
ajis02-2967	19	51	dwivedi	dwivedi	PROPN
ajis02-2967	19	52	et	et	PROPN
ajis02-2967	19	53	al	al	PROPN
ajis02-2967	19	54	.	.	PROPN
ajis02-2967	19	55	,	,	PUNCT
ajis02-2967	19	56	2019	2019	NUM
ajis02-2967	19	57	;	;	PUNCT
ajis02-2967	19	58	karjaluoto	karjaluoto	PROPN
ajis02-2967	19	59	et	et	PROPN
ajis02-2967	19	60	al	al	PROPN
ajis02-2967	19	61	,	,	PUNCT
ajis02-2967	19	62	2019	2019	NUM
ajis02-2967	19	63	;	;	PUNCT
ajis02-2967	19	64	shaw	shaw	PROPN
ajis02-2967	19	65	and	and	CCONJ
ajis02-2967	19	66	sergueeva	sergueeva	NOUN
ajis02-2967	19	67	,	,	PUNCT
ajis02-2967	19	68	2019	2019	NUM
ajis02-2967	19	69	)	)	PUNCT
ajis02-2967	19	70	.	.	PUNCT
ajis02-2967	20	1	in	in	ADP
ajis02-2967	20	2	addition	addition	NOUN
ajis02-2967	20	3	,	,	PUNCT
ajis02-2967	20	4	service	service	NOUN
ajis02-2967	20	5	convenience	convenience	NOUN
ajis02-2967	20	6	is	be	AUX
ajis02-2967	20	7	recommended	recommend	VERB
ajis02-2967	20	8	as	as	ADP
ajis02-2967	20	9	an	an	DET
ajis02-2967	20	10	essential	essential	ADJ
ajis02-2967	20	11	driver	driver	NOUN
ajis02-2967	20	12	of	of	ADP
ajis02-2967	20	13	ceb	ceb	PROPN
ajis02-2967	20	14	(	(	PUNCT
ajis02-2967	20	15	roy	roy	PROPN
ajis02-2967	20	16	et	et	PROPN
ajis02-2967	20	17	al	al	PROPN
ajis02-2967	20	18	.	.	PROPN
ajis02-2967	20	19	,	,	PUNCT
ajis02-2967	20	20	2020b	2020b	NUM
ajis02-2967	20	21	)	)	PUNCT
ajis02-2967	20	22	.	.	PUNCT
ajis02-2967	21	1	we	we	PRON
ajis02-2967	21	2	argue	argue	VERB
ajis02-2967	21	3	that	that	SCONJ
ajis02-2967	21	4	the	the	DET
ajis02-2967	21	5	ta	ta	X
ajis02-2967	21	6	(	(	PUNCT
ajis02-2967	21	7	i.e.	i.e.	X
ajis02-2967	21	8	,	,	PUNCT
ajis02-2967	21	9	performance	performance	NOUN
ajis02-2967	21	10	expectancy	expectancy	NOUN
ajis02-2967	21	11	and	and	CCONJ
ajis02-2967	21	12	effort	effort	NOUN
ajis02-2967	21	13	expectancy	expectancy	NOUN
ajis02-2967	21	14	)	)	PUNCT
ajis02-2967	21	15	would	would	AUX
ajis02-2967	21	16	offer	offer	VERB
ajis02-2967	21	17	customers	customer	NOUN
ajis02-2967	21	18	a	a	DET
ajis02-2967	21	19	considerable	considerable	ADJ
ajis02-2967	21	20	gain	gain	NOUN
ajis02-2967	21	21	and	and	CCONJ
ajis02-2967	21	22	convenience	convenience	NOUN
ajis02-2967	21	23	,	,	PUNCT
ajis02-2967	21	24	thereby	thereby	ADV
ajis02-2967	21	25	,	,	PUNCT
ajis02-2967	21	26	capable	capable	ADJ
ajis02-2967	21	27	of	of	ADP
ajis02-2967	21	28	influencing	influence	VERB
ajis02-2967	21	29	ceb	ceb	PROPN
ajis02-2967	21	30	towards	towards	ADP
ajis02-2967	21	31	srt	srt	NOUN
ajis02-2967	21	32	.	.	PROPN
ajis02-2967	21	33	similarly	similarly	ADV
ajis02-2967	21	34	,	,	PUNCT
ajis02-2967	21	35	an	an	DET
ajis02-2967	21	36	individual	individual	NOUN
ajis02-2967	21	37	's	's	PART
ajis02-2967	21	38	engagement	engagement	NOUN
ajis02-2967	21	39	toward	toward	ADP
ajis02-2967	21	40	srt	srt	NOUN
ajis02-2967	21	41	may	may	AUX
ajis02-2967	21	42	also	also	ADV
ajis02-2967	21	43	be	be	AUX
ajis02-2967	21	44	influenced	influence	VERB
ajis02-2967	21	45	by	by	ADP
ajis02-2967	21	46	important	important	ADJ
ajis02-2967	21	47	people	people	NOUN
ajis02-2967	21	48	in	in	ADP
ajis02-2967	21	49	their	their	PRON
ajis02-2967	21	50	social	social	ADJ
ajis02-2967	21	51	network	network	NOUN
ajis02-2967	21	52	,	,	PUNCT
ajis02-2967	21	53	i.e.	i.e.	X
ajis02-2967	21	54	,	,	PUNCT
ajis02-2967	21	55	family	family	NOUN
ajis02-2967	21	56	,	,	PUNCT
ajis02-2967	21	57	friends	friend	NOUN
ajis02-2967	21	58	,	,	PUNCT
ajis02-2967	21	59	colleagues	colleague	NOUN
ajis02-2967	21	60	,	,	PUNCT
ajis02-2967	21	61	and	and	CCONJ
ajis02-2967	21	62	their	their	PRON
ajis02-2967	21	63	opinion	opinion	NOUN
ajis02-2967	21	64	(	(	PUNCT
ajis02-2967	21	65	baishya	baishya	ADJ
ajis02-2967	21	66	and	and	CCONJ
ajis02-2967	21	67	samalia	samalia	NOUN
ajis02-2967	21	68	,	,	PUNCT
ajis02-2967	21	69	2020	2020	NUM
ajis02-2967	21	70	;	;	PUNCT
ajis02-2967	22	1	venkatesh	venkatesh	PROPN
ajis02-2967	22	2	et	et	PROPN
ajis02-2967	22	3	al	al	PROPN
ajis02-2967	22	4	.	.	PROPN
ajis02-2967	22	5	,	,	PUNCT
ajis02-2967	22	6	2012	2012	NUM
ajis02-2967	22	7	)	)	PUNCT
ajis02-2967	22	8	.	.	PUNCT
ajis02-2967	23	1	specifically	specifically	ADV
ajis02-2967	23	2	,	,	PUNCT
ajis02-2967	23	3	it	it	PRON
ajis02-2967	23	4	is	be	AUX
ajis02-2967	23	5	assumed	assume	VERB
ajis02-2967	23	6	that	that	SCONJ
ajis02-2967	23	7	people	people	NOUN
ajis02-2967	23	8	can	can	AUX
ajis02-2967	23	9	perform	perform	VERB
ajis02-2967	23	10	a	a	DET
ajis02-2967	23	11	specific	specific	ADJ
ajis02-2967	23	12	behaviour	behaviour	NOUN
ajis02-2967	23	13	if	if	SCONJ
ajis02-2967	23	14	they	they	PRON
ajis02-2967	23	15	believe	believe	VERB
ajis02-2967	23	16	that	that	SCONJ
ajis02-2967	23	17	one	one	NUM
ajis02-2967	23	18	or	or	CCONJ
ajis02-2967	23	19	more	more	ADJ
ajis02-2967	23	20	of	of	ADP
ajis02-2967	23	21	the	the	DET
ajis02-2967	23	22	crucial	crucial	ADJ
ajis02-2967	23	23	referents	referent	NOUN
ajis02-2967	23	24	think	think	VERB
ajis02-2967	23	25	they	they	PRON
ajis02-2967	23	26	should	should	AUX
ajis02-2967	23	27	(	(	PUNCT
ajis02-2967	23	28	peng	peng	PROPN
ajis02-2967	23	29	et	et	PROPN
ajis02-2967	23	30	al	al	PROPN
ajis02-2967	23	31	.	.	PROPN
ajis02-2967	23	32	,	,	PUNCT
ajis02-2967	23	33	2017	2017	NUM
ajis02-2967	23	34	)	)	PUNCT
ajis02-2967	23	35	.	.	PUNCT
ajis02-2967	24	1	hence	hence	ADV
ajis02-2967	24	2	,	,	PUNCT
ajis02-2967	24	3	we	we	PRON
ajis02-2967	24	4	argue	argue	VERB
ajis02-2967	24	5	that	that	SCONJ
ajis02-2967	24	6	social	social	ADJ
ajis02-2967	24	7	influence	influence	NOUN
ajis02-2967	24	8	and	and	CCONJ
ajis02-2967	24	9	facilitating	facilitate	VERB
ajis02-2967	24	10	conditions	condition	NOUN
ajis02-2967	24	11	will	will	AUX
ajis02-2967	24	12	influence	influence	VERB
ajis02-2967	24	13	ceb	ceb	PROPN
ajis02-2967	24	14	towards	towards	ADP
ajis02-2967	24	15	srt	srt	PROPN
ajis02-2967	24	16	.	.	PROPN
ajis02-2967	24	17	based	base	VERB
ajis02-2967	24	18	on	on	ADP
ajis02-2967	24	19	the	the	DET
ajis02-2967	24	20	propositions	proposition	NOUN
ajis02-2967	24	21	of	of	ADP
ajis02-2967	24	22	dwivedi	dwivedi	PROPN
ajis02-2967	24	23	et	et	PROPN
ajis02-2967	24	24	al	al	PROPN
ajis02-2967	24	25	.	.	PROPN
ajis02-2967	25	1	(	(	PUNCT
ajis02-2967	25	2	2019	2019	NUM
ajis02-2967	25	3	;	;	PUNCT
ajis02-2967	25	4	2020	2020	NUM
ajis02-2967	25	5	)	)	PUNCT
ajis02-2967	25	6	,	,	PUNCT
ajis02-2967	25	7	this	this	DET
ajis02-2967	25	8	study	study	NOUN
ajis02-2967	25	9	examines	examine	VERB
ajis02-2967	25	10	the	the	DET
ajis02-2967	25	11	role	role	NOUN
ajis02-2967	25	12	of	of	ADP
ajis02-2967	25	13	customers	customer	NOUN
ajis02-2967	25	14	’	’	PART
ajis02-2967	25	15	attitude	attitude	NOUN
ajis02-2967	25	16	and	and	CCONJ
ajis02-2967	25	17	behavioural	behavioural	ADJ
ajis02-2967	25	18	intention	intention	NOUN
ajis02-2967	25	19	towards	towards	ADP
ajis02-2967	25	20	srt	srt	NOUN
ajis02-2967	25	21	in	in	ADP
ajis02-2967	25	22	influencing	influence	VERB
ajis02-2967	25	23	ceb	ceb	PROPN
ajis02-2967	25	24	.	.	PUNCT
ajis02-2967	26	1	most	most	ADV
ajis02-2967	26	2	importantly	importantly	ADV
ajis02-2967	26	3	this	this	DET
ajis02-2967	26	4	study	study	NOUN
ajis02-2967	26	5	extends	extend	VERB
ajis02-2967	26	6	the	the	DET
ajis02-2967	26	7	meta	meta	NOUN
ajis02-2967	26	8	-	-	NOUN
ajis02-2967	26	9	utaut	utaut	NOUN
ajis02-2967	26	10	by	by	ADP
ajis02-2967	26	11	examining	examine	VERB
ajis02-2967	26	12	the	the	DET
ajis02-2967	26	13	influence	influence	NOUN
ajis02-2967	26	14	of	of	ADP
ajis02-2967	26	15	srt	srt	NOUN
ajis02-2967	26	16	characteristics	characteristic	NOUN
ajis02-2967	26	17	such	such	ADJ
ajis02-2967	26	18	as	as	ADP
ajis02-2967	26	19	novelty	novelty	NOUN
ajis02-2967	26	20	,	,	PUNCT
ajis02-2967	26	21	effectiveness	effectiveness	NOUN
ajis02-2967	26	22	,	,	PUNCT
ajis02-2967	26	23	and	and	CCONJ
ajis02-2967	26	24	interaction	interaction	NOUN
ajis02-2967	26	25	quality	quality	NOUN
ajis02-2967	26	26	on	on	ADP
ajis02-2967	26	27	ta	ta	PROPN
ajis02-2967	26	28	and	and	CCONJ
ajis02-2967	26	29	cf	cf	VERB
ajis02-2967	26	30	to	to	PART
ajis02-2967	26	31	form	form	VERB
ajis02-2967	26	32	customers	customer	NOUN
ajis02-2967	26	33	'	'	PART
ajis02-2967	26	34	attitudes	attitude	NOUN
ajis02-2967	26	35	towards	towards	ADP
ajis02-2967	26	36	srt	srt	NOUN
ajis02-2967	26	37	(	(	PUNCT
ajis02-2967	26	38	adapa	adapa	VERB
ajis02-2967	26	39	et	et	PROPN
ajis02-2967	26	40	al	al	PROPN
ajis02-2967	26	41	.	.	PROPN
ajis02-2967	26	42	,	,	PUNCT
ajis02-2967	26	43	2020	2020	NUM
ajis02-2967	26	44	;	;	PUNCT
ajis02-2967	26	45	roy	roy	PROPN
ajis02-2967	26	46	et	et	PROPN
ajis02-2967	26	47	al	al	PROPN
ajis02-2967	26	48	.	.	PROPN
ajis02-2967	26	49	,	,	PUNCT
ajis02-2967	26	50	2020a	2020a	NUM
ajis02-2967	26	51	)	)	PUNCT
ajis02-2967	26	52	.	.	PUNCT
ajis02-2967	27	1	based	base	VERB
ajis02-2967	27	2	on	on	ADP
ajis02-2967	27	3	the	the	DET
ajis02-2967	27	4	preceding	precede	VERB
ajis02-2967	27	5	discussion	discussion	NOUN
ajis02-2967	27	6	,	,	PUNCT
ajis02-2967	27	7	this	this	DET
ajis02-2967	27	8	study	study	NOUN
ajis02-2967	27	9	has	have	VERB
ajis02-2967	27	10	threefold	threefold	ADJ
ajis02-2967	27	11	objectives	objective	NOUN
ajis02-2967	27	12	:	:	PUNCT
ajis02-2967	27	13	1	1	X
ajis02-2967	27	14	.	.	PUNCT
ajis02-2967	27	15	to	to	PART
ajis02-2967	27	16	examine	examine	VERB
ajis02-2967	27	17	the	the	DET
ajis02-2967	27	18	role	role	NOUN
ajis02-2967	27	19	of	of	ADP
ajis02-2967	27	20	attitude	attitude	NOUN
ajis02-2967	27	21	and	and	CCONJ
ajis02-2967	27	22	behavioural	behavioural	ADJ
ajis02-2967	27	23	intention	intention	NOUN
ajis02-2967	27	24	in	in	ADP
ajis02-2967	27	25	influencing	influence	VERB
ajis02-2967	27	26	customers	customer	NOUN
ajis02-2967	27	27	’	'	PUNCT
ajis02-2967	27	28	engagement	engagement	NOUN
ajis02-2967	27	29	behaviour	behaviour	NOUN
ajis02-2967	27	30	towards	towards	ADP
ajis02-2967	27	31	srt	srt	NOUN
ajis02-2967	27	32	.	.	PROPN
ajis02-2967	27	33	2	2	NUM
ajis02-2967	27	34	.	.	PUNCT
ajis02-2967	27	35	to	to	PART
ajis02-2967	27	36	examine	examine	VERB
ajis02-2967	27	37	the	the	DET
ajis02-2967	27	38	impact	impact	NOUN
ajis02-2967	27	39	of	of	ADP
ajis02-2967	27	40	ta	ta	PROPN
ajis02-2967	27	41	(	(	PUNCT
ajis02-2967	27	42	i.e.	i.e.	X
ajis02-2967	27	43	,	,	PUNCT
ajis02-2967	27	44	performance	performance	NOUN
ajis02-2967	27	45	expectancy	expectancy	NOUN
ajis02-2967	27	46	,	,	PUNCT
ajis02-2967	27	47	effort	effort	NOUN
ajis02-2967	27	48	expectancy	expectancy	NOUN
ajis02-2967	27	49	)	)	PUNCT
ajis02-2967	27	50	,	,	PUNCT
ajis02-2967	27	51	and	and	CCONJ
ajis02-2967	27	52	cf	cf	INTJ
ajis02-2967	27	53	(	(	PUNCT
ajis02-2967	27	54	i.e.	i.e.	X
ajis02-2967	27	55	,	,	PUNCT
ajis02-2967	27	56	social	social	ADJ
ajis02-2967	27	57	influence	influence	NOUN
ajis02-2967	27	58	,	,	PUNCT
ajis02-2967	27	59	facilitating	facilitate	VERB
ajis02-2967	27	60	conditions	condition	NOUN
ajis02-2967	27	61	)	)	PUNCT
ajis02-2967	27	62	on	on	ADP
ajis02-2967	27	63	customers	customer	NOUN
ajis02-2967	27	64	’	'	PUNCT
ajis02-2967	27	65	attitude	attitude	NOUN
ajis02-2967	27	66	towards	towards	ADP
ajis02-2967	27	67	srt	srt	NOUN
ajis02-2967	27	68	.	.	PROPN
ajis02-2967	27	69	3	3	X
ajis02-2967	27	70	.	.	PUNCT
ajis02-2967	27	71	to	to	PART
ajis02-2967	27	72	examine	examine	VERB
ajis02-2967	27	73	the	the	DET
ajis02-2967	27	74	influence	influence	NOUN
ajis02-2967	27	75	of	of	ADP
ajis02-2967	27	76	srt	srt	NOUN
ajis02-2967	27	77	characteristics	characteristic	NOUN
ajis02-2967	27	78	(	(	PUNCT
ajis02-2967	27	79	novelty	novelty	NOUN
ajis02-2967	27	80	,	,	PUNCT
ajis02-2967	27	81	effectiveness	effectiveness	NOUN
ajis02-2967	27	82	,	,	PUNCT
ajis02-2967	27	83	interaction	interaction	NOUN
ajis02-2967	27	84	quality	quality	NOUN
ajis02-2967	27	85	)	)	PUNCT
ajis02-2967	27	86	on	on	ADP
ajis02-2967	27	87	ta	ta	PROPN
ajis02-2967	27	88	and	and	CCONJ
ajis02-2967	27	89	cf	cf	INTJ
ajis02-2967	27	90	.	.	PUNCT
ajis02-2967	28	1	given	give	VERB
ajis02-2967	28	2	that	that	DET
ajis02-2967	28	3	traditional	traditional	ADJ
ajis02-2967	28	4	retailing	retailing	NOUN
ajis02-2967	28	5	is	be	AUX
ajis02-2967	28	6	now	now	ADV
ajis02-2967	28	7	experiencing	experience	VERB
ajis02-2967	28	8	severe	severe	ADJ
ajis02-2967	28	9	challenges	challenge	NOUN
ajis02-2967	28	10	from	from	ADP
ajis02-2967	28	11	online	online	ADJ
ajis02-2967	28	12	retailers	retailer	NOUN
ajis02-2967	28	13	(	(	PUNCT
ajis02-2967	28	14	chiu	chiu	PROPN
ajis02-2967	28	15	et	et	PROPN
ajis02-2967	28	16	al	al	PROPN
ajis02-2967	28	17	.	.	PROPN
ajis02-2967	28	18	,	,	PUNCT
ajis02-2967	28	19	2011	2011	NUM
ajis02-2967	28	20	)	)	PUNCT
ajis02-2967	28	21	,	,	PUNCT
ajis02-2967	28	22	in	in	ADP
ajis02-2967	28	23	-	-	PUNCT
ajis02-2967	28	24	store	store	NOUN
ajis02-2967	28	25	srt	srt	NOUN
ajis02-2967	28	26	can	can	AUX
ajis02-2967	28	27	be	be	AUX
ajis02-2967	28	28	introduced	introduce	VERB
ajis02-2967	28	29	as	as	ADP
ajis02-2967	28	30	an	an	DET
ajis02-2967	28	31	effective	effective	ADJ
ajis02-2967	28	32	strategy	strategy	NOUN
ajis02-2967	28	33	to	to	PART
ajis02-2967	28	34	offer	offer	VERB
ajis02-2967	28	35	a	a	DET
ajis02-2967	28	36	unique	unique	ADJ
ajis02-2967	28	37	instore	instore	NOUN
ajis02-2967	28	38	customer	customer	NOUN
ajis02-2967	28	39	experience	experience	NOUN
ajis02-2967	28	40	(	(	PUNCT
ajis02-2967	28	41	grewal	grewal	PROPN
ajis02-2967	28	42	et	et	PROPN
ajis02-2967	28	43	al	al	PROPN
ajis02-2967	28	44	.	.	PROPN
ajis02-2967	28	45	,	,	PUNCT
ajis02-2967	28	46	2020a	2020a	NUM
ajis02-2967	28	47	;	;	PUNCT
ajis02-2967	28	48	kim	kim	PROPN
ajis02-2967	28	49	et	et	PROPN
ajis02-2967	28	50	al	al	PROPN
ajis02-2967	28	51	.	.	PROPN
ajis02-2967	28	52	,	,	PUNCT
ajis02-2967	28	53	2017	2017	NUM
ajis02-2967	28	54	)	)	PUNCT
ajis02-2967	28	55	and	and	CCONJ
ajis02-2967	28	56	thus	thus	ADV
ajis02-2967	28	57	reduce	reduce	VERB
ajis02-2967	28	58	the	the	DET
ajis02-2967	28	59	threat	threat	NOUN
ajis02-2967	28	60	of	of	ADP
ajis02-2967	28	61	customer	customer	NOUN
ajis02-2967	28	62	churn	churn	NOUN
ajis02-2967	28	63	.	.	PUNCT
ajis02-2967	29	1	however	however	ADV
ajis02-2967	29	2	,	,	PUNCT
ajis02-2967	29	3	with	with	ADP
ajis02-2967	29	4	srt	srt	ADJ
ajis02-2967	29	5	implementation	implementation	NOUN
ajis02-2967	29	6	still	still	ADV
ajis02-2967	29	7	in	in	ADP
ajis02-2967	29	8	the	the	DET
ajis02-2967	29	9	growth	growth	NOUN
ajis02-2967	29	10	phase	phase	NOUN
ajis02-2967	29	11	,	,	PUNCT
ajis02-2967	29	12	several	several	ADJ
ajis02-2967	29	13	in	in	ADP
ajis02-2967	29	14	-	-	PUNCT
ajis02-2967	29	15	store	store	NOUN
ajis02-2967	29	16	retailers	retailer	NOUN
ajis02-2967	29	17	are	be	AUX
ajis02-2967	29	18	still	still	ADV
ajis02-2967	29	19	anxious	anxious	ADJ
ajis02-2967	29	20	about	about	ADP
ajis02-2967	29	21	its	its	PRON
ajis02-2967	29	22	ability	ability	NOUN
ajis02-2967	29	23	to	to	PART
ajis02-2967	29	24	influence	influence	VERB
ajis02-2967	29	25	ceb	ceb	PROPN
ajis02-2967	29	26	towards	towards	ADP
ajis02-2967	29	27	srt	srt	NOUN
ajis02-2967	29	28	.	.	PUNCT
ajis02-2967	30	1	we	we	PRON
ajis02-2967	30	2	chose	choose	VERB
ajis02-2967	30	3	the	the	DET
ajis02-2967	30	4	meta	meta	ADJ
ajis02-2967	30	5	-	-	PUNCT
ajis02-2967	30	6	utaut	utaut	NOUN
ajis02-2967	30	7	(	(	PUNCT
ajis02-2967	30	8	dwivedi	dwivedi	PROPN
ajis02-2967	30	9	et	et	PROPN
ajis02-2967	30	10	al	al	PROPN
ajis02-2967	30	11	.	.	PROPN
ajis02-2967	30	12	,	,	PUNCT
ajis02-2967	30	13	2019	2019	NUM
ajis02-2967	30	14	)	)	PUNCT
ajis02-2967	30	15	over	over	ADP
ajis02-2967	30	16	the	the	DET
ajis02-2967	30	17	original	original	ADJ
ajis02-2967	30	18	unified	unified	ADJ
ajis02-2967	30	19	theory	theory	NOUN
ajis02-2967	30	20	of	of	ADP
ajis02-2967	30	21	acceptance	acceptance	NOUN
ajis02-2967	30	22	and	and	CCONJ
ajis02-2967	30	23	use	use	NOUN
ajis02-2967	30	24	of	of	ADP
ajis02-2967	30	25	technology	technology	NOUN
ajis02-2967	30	26	(	(	PUNCT
ajis02-2967	30	27	utaut	utaut	NOUN
ajis02-2967	30	28	)	)	PUNCT
ajis02-2967	30	29	as	as	ADP
ajis02-2967	30	30	the	the	DET
ajis02-2967	30	31	overarching	overarching	ADJ
ajis02-2967	30	32	theoretical	theoretical	ADJ
ajis02-2967	30	33	framework	framework	NOUN
ajis02-2967	30	34	because	because	SCONJ
ajis02-2967	30	35	of	of	ADP
ajis02-2967	30	36	its	its	PRON
ajis02-2967	30	37	strengths	strength	NOUN
ajis02-2967	30	38	.	.	PUNCT
ajis02-2967	31	1	first	first	ADV
ajis02-2967	31	2	,	,	PUNCT
ajis02-2967	31	3	the	the	DET
ajis02-2967	31	4	original	original	ADJ
ajis02-2967	31	5	utaut	utaut	NOUN
ajis02-2967	31	6	model	model	NOUN
ajis02-2967	31	7	was	be	AUX
ajis02-2967	31	8	short	short	ADJ
ajis02-2967	31	9	of	of	ADP
ajis02-2967	31	10	attributes	attribute	NOUN
ajis02-2967	31	11	on	on	ADP
ajis02-2967	31	12	'	'	PUNCT
ajis02-2967	31	13	individuals	individual	NOUN
ajis02-2967	31	14	'	'	PUNCT
ajis02-2967	31	15	who	who	PRON
ajis02-2967	31	16	engaged	engage	VERB
ajis02-2967	31	17	with	with	ADP
ajis02-2967	31	18	technology	technology	NOUN
ajis02-2967	31	19	and	and	CCONJ
ajis02-2967	31	20	were	be	AUX
ajis02-2967	31	21	significant	significant	ADJ
ajis02-2967	31	22	in	in	ADP
ajis02-2967	31	23	describing	describe	VERB
ajis02-2967	31	24	their	their	PRON
ajis02-2967	31	25	australasian	australasian	ADJ
ajis02-2967	31	26	journal	journal	NOUN
ajis02-2967	31	27	of	of	ADP
ajis02-2967	31	28	information	information	PROPN
ajis02-2967	31	29	systems	systems	PROPN
ajis02-2967	31	30	roy	roy	PROPN
ajis02-2967	31	31	,	,	PUNCT
ajis02-2967	31	32	singh	singh	PROPN
ajis02-2967	31	33	&	&	CCONJ
ajis02-2967	31	34	shabnam	shabnam	PROPN
ajis02-2967	31	35	2021	2021	NUM
ajis02-2967	31	36	,	,	PUNCT
ajis02-2967	31	37	vol	vol	NOUN
ajis02-2967	31	38	25	25	NUM
ajis02-2967	31	39	,	,	PUNCT
ajis02-2967	31	40	research	research	NOUN
ajis02-2967	31	41	on	on	ADP
ajis02-2967	31	42	user	user	NOUN
ajis02-2967	31	43	involvement	involvement	NOUN
ajis02-2967	31	44	modelling	model	VERB
ajis02-2967	31	45	customer	customer	NOUN
ajis02-2967	31	46	engagement	engagement	NOUN
ajis02-2967	31	47	behaviour	behaviour	NOUN
ajis02-2967	31	48	3	3	NUM
ajis02-2967	31	49	dispositions	disposition	NOUN
ajis02-2967	31	50	towards	towards	ADP
ajis02-2967	31	51	the	the	DET
ajis02-2967	31	52	use	use	NOUN
ajis02-2967	31	53	of	of	ADP
ajis02-2967	31	54	underlying	underlie	VERB
ajis02-2967	31	55	technology	technology	NOUN
ajis02-2967	31	56	.	.	PUNCT
ajis02-2967	32	1	dwivedi	dwivedi	PROPN
ajis02-2967	32	2	et	et	PROPN
ajis02-2967	32	3	al	al	PROPN
ajis02-2967	32	4	.	.	PROPN
ajis02-2967	32	5	's	's	PART
ajis02-2967	32	6	(	(	PUNCT
ajis02-2967	32	7	2019	2019	NUM
ajis02-2967	32	8	)	)	PUNCT
ajis02-2967	32	9	revised	revise	VERB
ajis02-2967	32	10	model	model	NOUN
ajis02-2967	32	11	(	(	PUNCT
ajis02-2967	32	12	meta	meta	X
ajis02-2967	32	13	-	-	PUNCT
ajis02-2967	32	14	utaut	utaut	NOUN
ajis02-2967	32	15	)	)	PUNCT
ajis02-2967	32	16	incorporated	incorporate	VERB
ajis02-2967	32	17	and	and	CCONJ
ajis02-2967	32	18	tested	test	VERB
ajis02-2967	32	19	the	the	DET
ajis02-2967	32	20	influence	influence	NOUN
ajis02-2967	32	21	of	of	ADP
ajis02-2967	32	22	attitude	attitude	NOUN
ajis02-2967	32	23	as	as	ADP
ajis02-2967	32	24	a	a	DET
ajis02-2967	32	25	mediating	mediate	VERB
ajis02-2967	32	26	construct	construct	NOUN
ajis02-2967	32	27	using	use	VERB
ajis02-2967	32	28	meta	meta	PRON
ajis02-2967	32	29	analytic	analytic	ADJ
ajis02-2967	32	30	structural	structural	ADJ
ajis02-2967	32	31	equation	equation	NOUN
ajis02-2967	32	32	modelling	modelling	NOUN
ajis02-2967	32	33	with	with	ADP
ajis02-2967	32	34	data	datum	NOUN
ajis02-2967	32	35	collected	collect	VERB
ajis02-2967	32	36	from	from	ADP
ajis02-2967	32	37	162	162	NUM
ajis02-2967	32	38	prior	prior	ADV
ajis02-2967	32	39	utaut	utaut	NOUN
ajis02-2967	32	40	based	base	VERB
ajis02-2967	32	41	studies	study	NOUN
ajis02-2967	32	42	.	.	PUNCT
ajis02-2967	33	1	the	the	DET
ajis02-2967	33	2	results	result	NOUN
ajis02-2967	33	3	revealed	reveal	VERB
ajis02-2967	33	4	that	that	SCONJ
ajis02-2967	33	5	attitude	attitude	NOUN
ajis02-2967	33	6	partially	partially	ADV
ajis02-2967	33	7	mediated	mediate	VERB
ajis02-2967	33	8	the	the	DET
ajis02-2967	33	9	effects	effect	NOUN
ajis02-2967	33	10	of	of	ADP
ajis02-2967	33	11	all	all	DET
ajis02-2967	33	12	four	four	NUM
ajis02-2967	33	13	utaut	utaut	ADJ
ajis02-2967	33	14	exogenous	exogenous	ADJ
ajis02-2967	33	15	variables	variable	NOUN
ajis02-2967	33	16	on	on	ADP
ajis02-2967	33	17	behavioural	behavioural	ADJ
ajis02-2967	33	18	intention	intention	NOUN
ajis02-2967	33	19	.	.	PUNCT
ajis02-2967	34	1	in	in	ADP
ajis02-2967	34	2	addition	addition	NOUN
ajis02-2967	34	3	,	,	PUNCT
ajis02-2967	34	4	the	the	DET
ajis02-2967	34	5	inclusion	inclusion	NOUN
ajis02-2967	34	6	of	of	ADP
ajis02-2967	34	7	attitude	attitude	NOUN
ajis02-2967	34	8	increased	increase	VERB
ajis02-2967	34	9	the	the	DET
ajis02-2967	34	10	explanatory	explanatory	ADJ
ajis02-2967	34	11	power	power	NOUN
ajis02-2967	34	12	on	on	ADP
ajis02-2967	34	13	the	the	DET
ajis02-2967	34	14	model	model	NOUN
ajis02-2967	34	15	significantly	significantly	ADV
ajis02-2967	34	16	to	to	ADP
ajis02-2967	34	17	45	45	NUM
ajis02-2967	34	18	%	%	NOUN
ajis02-2967	34	19	,	,	PUNCT
ajis02-2967	34	20	from	from	ADP
ajis02-2967	34	21	38	38	NUM
ajis02-2967	34	22	%	%	NOUN
ajis02-2967	34	23	without	without	ADP
ajis02-2967	34	24	attitude	attitude	NOUN
ajis02-2967	34	25	(	(	PUNCT
ajis02-2967	34	26	dwivedi	dwivedi	PROPN
ajis02-2967	34	27	et	et	PROPN
ajis02-2967	34	28	al	al	PROPN
ajis02-2967	34	29	.	.	PROPN
ajis02-2967	34	30	,	,	PUNCT
ajis02-2967	34	31	2019	2019	NUM
ajis02-2967	34	32	)	)	PUNCT
ajis02-2967	34	33	.	.	PUNCT
ajis02-2967	35	1	second	second	ADV
ajis02-2967	35	2	,	,	PUNCT
ajis02-2967	35	3	the	the	DET
ajis02-2967	35	4	current	current	ADJ
ajis02-2967	35	5	study	study	NOUN
ajis02-2967	35	6	did	do	AUX
ajis02-2967	35	7	not	not	PART
ajis02-2967	35	8	test	test	VERB
ajis02-2967	35	9	the	the	DET
ajis02-2967	35	10	influence	influence	NOUN
ajis02-2967	35	11	of	of	ADP
ajis02-2967	35	12	any	any	DET
ajis02-2967	35	13	moderating	moderate	VERB
ajis02-2967	35	14	variable	variable	NOUN
ajis02-2967	35	15	.	.	PUNCT
ajis02-2967	36	1	this	this	PRON
ajis02-2967	36	2	is	be	AUX
ajis02-2967	36	3	consistent	consistent	ADJ
ajis02-2967	36	4	with	with	ADP
ajis02-2967	36	5	the	the	DET
ajis02-2967	36	6	recommendations	recommendation	NOUN
ajis02-2967	36	7	of	of	ADP
ajis02-2967	36	8	meta	meta	ADJ
ajis02-2967	36	9	-	-	PUNCT
ajis02-2967	36	10	utaut	utaut	NOUN
ajis02-2967	36	11	which	which	PRON
ajis02-2967	36	12	does	do	AUX
ajis02-2967	36	13	not	not	PART
ajis02-2967	36	14	advocate	advocate	VERB
ajis02-2967	36	15	a	a	DET
ajis02-2967	36	16	mandatory	mandatory	ADJ
ajis02-2967	36	17	role	role	NOUN
ajis02-2967	36	18	of	of	ADP
ajis02-2967	36	19	any	any	DET
ajis02-2967	36	20	moderating	moderate	VERB
ajis02-2967	36	21	variable	variable	NOUN
ajis02-2967	36	22	as	as	SCONJ
ajis02-2967	36	23	moderators	moderator	NOUN
ajis02-2967	36	24	may	may	AUX
ajis02-2967	36	25	not	not	PART
ajis02-2967	36	26	be	be	AUX
ajis02-2967	36	27	unanimously	unanimously	ADV
ajis02-2967	36	28	applicable	applicable	ADJ
ajis02-2967	36	29	in	in	ADP
ajis02-2967	36	30	different	different	ADJ
ajis02-2967	36	31	contexts	context	NOUN
ajis02-2967	36	32	(	(	PUNCT
ajis02-2967	36	33	dwivedi	dwivedi	PROPN
ajis02-2967	36	34	et	et	PROPN
ajis02-2967	36	35	al	al	PROPN
ajis02-2967	36	36	.	.	PROPN
ajis02-2967	36	37	,	,	PUNCT
ajis02-2967	36	38	2020	2020	NUM
ajis02-2967	36	39	)	)	PUNCT
ajis02-2967	36	40	.	.	PUNCT
ajis02-2967	37	1	hence	hence	ADV
ajis02-2967	37	2	,	,	PUNCT
ajis02-2967	37	3	meta	meta	X
ajis02-2967	37	4	-	-	PUNCT
ajis02-2967	37	5	utaut	utaut	PROPN
ajis02-2967	37	6	is	be	AUX
ajis02-2967	37	7	considered	consider	VERB
ajis02-2967	37	8	to	to	PART
ajis02-2967	37	9	be	be	AUX
ajis02-2967	37	10	a	a	DET
ajis02-2967	37	11	meaningful	meaningful	ADJ
ajis02-2967	37	12	alternative	alternative	NOUN
ajis02-2967	37	13	for	for	ADP
ajis02-2967	37	14	the	the	DET
ajis02-2967	37	15	utaut	utaut	PROPN
ajis02-2967	37	16	model	model	NOUN
ajis02-2967	37	17	in	in	ADP
ajis02-2967	37	18	understanding	understand	VERB
ajis02-2967	37	19	acceptance	acceptance	NOUN
ajis02-2967	37	20	,	,	PUNCT
ajis02-2967	37	21	usage	usage	NOUN
ajis02-2967	37	22	,	,	PUNCT
ajis02-2967	37	23	and	and	CCONJ
ajis02-2967	37	24	behaviour	behaviour	NOUN
ajis02-2967	37	25	towards	towards	ADP
ajis02-2967	37	26	technology	technology	NOUN
ajis02-2967	37	27	(	(	PUNCT
ajis02-2967	37	28	dwivedi	dwivedi	PROPN
ajis02-2967	37	29	et	et	PROPN
ajis02-2967	37	30	al	al	PROPN
ajis02-2967	37	31	.	.	PROPN
ajis02-2967	37	32	,	,	PUNCT
ajis02-2967	37	33	2020	2020	NUM
ajis02-2967	37	34	)	)	PUNCT
ajis02-2967	37	35	.	.	PUNCT
ajis02-2967	38	1	while	while	SCONJ
ajis02-2967	38	2	previous	previous	ADJ
ajis02-2967	38	3	studies	study	NOUN
ajis02-2967	38	4	have	have	AUX
ajis02-2967	38	5	investigated	investigate	VERB
ajis02-2967	38	6	the	the	DET
ajis02-2967	38	7	role	role	NOUN
ajis02-2967	38	8	of	of	ADP
ajis02-2967	38	9	customer	customer	NOUN
ajis02-2967	38	10	engagement	engagement	NOUN
ajis02-2967	38	11	in	in	ADP
ajis02-2967	38	12	driving	drive	VERB
ajis02-2967	38	13	ceb	ceb	PROPN
ajis02-2967	38	14	towards	towards	ADP
ajis02-2967	38	15	srt	srt	PROPN
ajis02-2967	38	16	(	(	PUNCT
ajis02-2967	38	17	fan	fan	NOUN
ajis02-2967	38	18	et	et	PROPN
ajis02-2967	38	19	al	al	PROPN
ajis02-2967	38	20	.	.	PROPN
ajis02-2967	38	21	,	,	PUNCT
ajis02-2967	38	22	2020	2020	NUM
ajis02-2967	38	23	;	;	PUNCT
ajis02-2967	38	24	baldus	baldus	X
ajis02-2967	38	25	et	et	PROPN
ajis02-2967	38	26	al	al	PROPN
ajis02-2967	38	27	.	.	PROPN
ajis02-2967	38	28	,	,	PUNCT
ajis02-2967	38	29	2015	2015	NUM
ajis02-2967	38	30	;	;	PUNCT
ajis02-2967	38	31	vivek	vivek	PROPN
ajis02-2967	38	32	et	et	PROPN
ajis02-2967	38	33	al	al	PROPN
ajis02-2967	38	34	.	.	PROPN
ajis02-2967	38	35	,	,	PUNCT
ajis02-2967	38	36	2012	2012	NUM
ajis02-2967	38	37	)	)	PUNCT
ajis02-2967	38	38	,	,	PUNCT
ajis02-2967	38	39	this	this	DET
ajis02-2967	38	40	study	study	NOUN
ajis02-2967	38	41	contributes	contribute	VERB
ajis02-2967	38	42	to	to	ADP
ajis02-2967	38	43	the	the	DET
ajis02-2967	38	44	body	body	NOUN
ajis02-2967	38	45	of	of	ADP
ajis02-2967	38	46	knowledge	knowledge	NOUN
ajis02-2967	38	47	by	by	ADP
ajis02-2967	38	48	investigating	investigate	VERB
ajis02-2967	38	49	the	the	DET
ajis02-2967	38	50	determinants	determinant	NOUN
ajis02-2967	38	51	of	of	ADP
ajis02-2967	38	52	ceb	ceb	PROPN
ajis02-2967	38	53	towards	towards	ADP
ajis02-2967	38	54	srt	srt	NOUN
ajis02-2967	38	55	.	.	PUNCT
ajis02-2967	39	1	the	the	DET
ajis02-2967	39	2	current	current	ADJ
ajis02-2967	39	3	research	research	NOUN
ajis02-2967	39	4	deviates	deviate	VERB
ajis02-2967	39	5	and	and	CCONJ
ajis02-2967	39	6	contributes	contribute	VERB
ajis02-2967	39	7	to	to	ADP
ajis02-2967	39	8	the	the	PRON
ajis02-2967	39	9	is	be	AUX
ajis02-2967	39	10	literature	literature	NOUN
ajis02-2967	39	11	by	by	ADP
ajis02-2967	39	12	examining	examine	VERB
ajis02-2967	39	13	the	the	DET
ajis02-2967	39	14	direct	direct	ADJ
ajis02-2967	39	15	and	and	CCONJ
ajis02-2967	39	16	mediating	mediate	VERB
ajis02-2967	39	17	effect	effect	NOUN
ajis02-2967	39	18	of	of	ADP
ajis02-2967	39	19	customers	customer	NOUN
ajis02-2967	39	20	’	’	PART
ajis02-2967	39	21	attitudes	attitude	NOUN
ajis02-2967	39	22	in	in	ADP
ajis02-2967	39	23	influencing	influence	VERB
ajis02-2967	39	24	ceb	ceb	PROPN
ajis02-2967	39	25	towards	towards	ADP
ajis02-2967	39	26	srt	srt	NOUN
ajis02-2967	39	27	.	.	PUNCT
ajis02-2967	40	1	also	also	ADV
ajis02-2967	40	2	,	,	PUNCT
ajis02-2967	40	3	this	this	DET
ajis02-2967	40	4	study	study	NOUN
ajis02-2967	40	5	validates	validate	VERB
ajis02-2967	40	6	the	the	DET
ajis02-2967	40	7	role	role	NOUN
ajis02-2967	40	8	of	of	ADP
ajis02-2967	40	9	utaut	utaut	PROPN
ajis02-2967	40	10	variables	variable	NOUN
ajis02-2967	40	11	(	(	PUNCT
ajis02-2967	40	12	performance	performance	NOUN
ajis02-2967	40	13	expectancy	expectancy	NOUN
ajis02-2967	40	14	,	,	PUNCT
ajis02-2967	40	15	effort	effort	NOUN
ajis02-2967	40	16	expectancy	expectancy	NOUN
ajis02-2967	40	17	,	,	PUNCT
ajis02-2967	40	18	social	social	ADJ
ajis02-2967	40	19	influence	influence	NOUN
ajis02-2967	40	20	,	,	PUNCT
ajis02-2967	40	21	and	and	CCONJ
ajis02-2967	40	22	facilitating	facilitate	VERB
ajis02-2967	40	23	conditions	condition	NOUN
ajis02-2967	40	24	)	)	PUNCT
ajis02-2967	40	25	in	in	ADP
ajis02-2967	40	26	influencing	influence	VERB
ajis02-2967	40	27	customers	customer	NOUN
ajis02-2967	40	28	’	'	PUNCT
ajis02-2967	40	29	attitude	attitude	NOUN
ajis02-2967	40	30	towards	towards	ADP
ajis02-2967	40	31	srt	srt	NOUN
ajis02-2967	40	32	.	.	PUNCT
ajis02-2967	41	1	the	the	DET
ajis02-2967	41	2	study	study	NOUN
ajis02-2967	41	3	contributes	contribute	VERB
ajis02-2967	41	4	to	to	ADP
ajis02-2967	41	5	the	the	DET
ajis02-2967	41	6	existing	exist	VERB
ajis02-2967	41	7	literature	literature	NOUN
ajis02-2967	41	8	by	by	ADP
ajis02-2967	41	9	investigating	investigate	VERB
ajis02-2967	41	10	the	the	DET
ajis02-2967	41	11	antecedents	antecedent	NOUN
ajis02-2967	41	12	capable	capable	ADJ
ajis02-2967	41	13	of	of	ADP
ajis02-2967	41	14	influencing	influence	VERB
ajis02-2967	41	15	customers	customer	NOUN
ajis02-2967	41	16	’	'	PUNCT
ajis02-2967	41	17	attitude	attitude	NOUN
ajis02-2967	41	18	towards	towards	ADP
ajis02-2967	41	19	srt	srt	NOUN
ajis02-2967	41	20	(	(	PUNCT
ajis02-2967	41	21	roy	roy	PROPN
ajis02-2967	41	22	et	et	PROPN
ajis02-2967	41	23	al	al	PROPN
ajis02-2967	41	24	.	.	PROPN
ajis02-2967	41	25	,	,	PUNCT
ajis02-2967	41	26	2018a	2018a	NUM
ajis02-2967	41	27	;	;	PUNCT
ajis02-2967	41	28	vahdat	vahdat	NOUN
ajis02-2967	41	29	et	et	PROPN
ajis02-2967	41	30	al	al	PROPN
ajis02-2967	41	31	.	.	PROPN
ajis02-2967	41	32	,	,	PUNCT
ajis02-2967	41	33	2020	2020	NUM
ajis02-2967	41	34	)	)	PUNCT
ajis02-2967	41	35	.	.	PUNCT
ajis02-2967	42	1	besides	besides	SCONJ
ajis02-2967	42	2	,	,	PUNCT
ajis02-2967	42	3	the	the	DET
ajis02-2967	42	4	results	result	NOUN
ajis02-2967	42	5	also	also	ADV
ajis02-2967	42	6	contribute	contribute	VERB
ajis02-2967	42	7	to	to	ADP
ajis02-2967	42	8	the	the	DET
ajis02-2967	42	9	ongoing	ongoing	ADJ
ajis02-2967	42	10	debate	debate	NOUN
ajis02-2967	42	11	on	on	ADP
ajis02-2967	42	12	srt	srt	ADJ
ajis02-2967	42	13	characteristics	characteristic	NOUN
ajis02-2967	42	14	that	that	PRON
ajis02-2967	42	15	impacts	impact	VERB
ajis02-2967	42	16	customer	customer	NOUN
ajis02-2967	42	17	behaviour	behaviour	NOUN
ajis02-2967	42	18	(	(	PUNCT
ajis02-2967	42	19	adapa	adapa	VERB
ajis02-2967	42	20	et	et	PROPN
ajis02-2967	42	21	al	al	PROPN
ajis02-2967	42	22	.	.	PROPN
ajis02-2967	42	23	,	,	PUNCT
ajis02-2967	42	24	2020	2020	NUM
ajis02-2967	42	25	)	)	PUNCT
ajis02-2967	42	26	.	.	PUNCT
ajis02-2967	43	1	overall	overall	ADV
ajis02-2967	43	2	,	,	PUNCT
ajis02-2967	43	3	this	this	DET
ajis02-2967	43	4	study	study	NOUN
ajis02-2967	43	5	responds	respond	VERB
ajis02-2967	43	6	to	to	ADP
ajis02-2967	43	7	the	the	DET
ajis02-2967	43	8	need	need	NOUN
ajis02-2967	43	9	for	for	ADP
ajis02-2967	43	10	further	further	ADJ
ajis02-2967	43	11	research	research	NOUN
ajis02-2967	43	12	on	on	ADP
ajis02-2967	43	13	investigating	investigate	VERB
ajis02-2967	43	14	customers	customer	NOUN
ajis02-2967	43	15	’	'	PUNCT
ajis02-2967	43	16	engagement	engagement	NOUN
ajis02-2967	43	17	and	and	CCONJ
ajis02-2967	43	18	its	its	PRON
ajis02-2967	43	19	associated	associated	ADJ
ajis02-2967	43	20	behaviour	behaviour	NOUN
ajis02-2967	43	21	with	with	ADP
ajis02-2967	43	22	technologies	technology	NOUN
ajis02-2967	43	23	including	include	VERB
ajis02-2967	43	24	srt	srt	NOUN
ajis02-2967	43	25	(	(	PUNCT
ajis02-2967	43	26	grewal	grewal	PROPN
ajis02-2967	43	27	et	et	PROPN
ajis02-2967	43	28	al	al	PROPN
ajis02-2967	43	29	.	.	PROPN
ajis02-2967	43	30	,	,	PUNCT
ajis02-2967	43	31	2020a	2020a	NUM
ajis02-2967	43	32	;	;	PUNCT
ajis02-2967	43	33	wang	wang	PROPN
ajis02-2967	43	34	2020	2020	NUM
ajis02-2967	43	35	;	;	PUNCT
ajis02-2967	43	36	adapa	adapa	VERB
ajis02-2967	43	37	et	et	PROPN
ajis02-2967	43	38	al	al	PROPN
ajis02-2967	43	39	.	.	PROPN
ajis02-2967	43	40	,	,	PUNCT
ajis02-2967	43	41	2020	2020	NUM
ajis02-2967	43	42	)	)	PUNCT
ajis02-2967	43	43	.	.	PUNCT
ajis02-2967	44	1	the	the	DET
ajis02-2967	44	2	rest	rest	NOUN
ajis02-2967	44	3	of	of	ADP
ajis02-2967	44	4	the	the	DET
ajis02-2967	44	5	paper	paper	NOUN
ajis02-2967	44	6	is	be	AUX
ajis02-2967	44	7	organised	organise	VERB
ajis02-2967	44	8	as	as	SCONJ
ajis02-2967	44	9	follows	follow	VERB
ajis02-2967	44	10	.	.	PUNCT
ajis02-2967	45	1	section	section	NOUN
ajis02-2967	45	2	two	two	NUM
ajis02-2967	45	3	provides	provide	VERB
ajis02-2967	45	4	a	a	DET
ajis02-2967	45	5	literature	literature	NOUN
ajis02-2967	45	6	review	review	NOUN
ajis02-2967	45	7	and	and	CCONJ
ajis02-2967	45	8	theoretical	theoretical	ADJ
ajis02-2967	45	9	background	background	NOUN
ajis02-2967	45	10	and	and	CCONJ
ajis02-2967	45	11	explains	explain	VERB
ajis02-2967	45	12	the	the	DET
ajis02-2967	45	13	research	research	NOUN
ajis02-2967	45	14	model	model	NOUN
ajis02-2967	45	15	proposed	propose	VERB
ajis02-2967	45	16	in	in	ADP
ajis02-2967	45	17	this	this	DET
ajis02-2967	45	18	study	study	NOUN
ajis02-2967	45	19	.	.	PUNCT
ajis02-2967	46	1	next	next	ADV
ajis02-2967	46	2	,	,	PUNCT
ajis02-2967	46	3	the	the	DET
ajis02-2967	46	4	research	research	NOUN
ajis02-2967	46	5	methods	method	NOUN
ajis02-2967	46	6	,	,	PUNCT
ajis02-2967	46	7	operationalisation	operationalisation	NOUN
ajis02-2967	46	8	of	of	ADP
ajis02-2967	46	9	constructs	construct	NOUN
ajis02-2967	46	10	,	,	PUNCT
ajis02-2967	46	11	data	data	NOUN
ajis02-2967	46	12	collection	collection	NOUN
ajis02-2967	46	13	,	,	PUNCT
ajis02-2967	46	14	and	and	CCONJ
ajis02-2967	46	15	sampling	sampling	NOUN
ajis02-2967	46	16	are	be	AUX
ajis02-2967	46	17	discussed	discuss	VERB
ajis02-2967	46	18	.	.	PUNCT
ajis02-2967	47	1	finally	finally	ADV
ajis02-2967	47	2	,	,	PUNCT
ajis02-2967	47	3	we	we	PRON
ajis02-2967	47	4	present	present	VERB
ajis02-2967	47	5	the	the	DET
ajis02-2967	47	6	findings	finding	NOUN
ajis02-2967	47	7	of	of	ADP
ajis02-2967	47	8	the	the	DET
ajis02-2967	47	9	study	study	NOUN
ajis02-2967	47	10	,	,	PUNCT
ajis02-2967	47	11	followed	follow	VERB
ajis02-2967	47	12	by	by	ADP
ajis02-2967	47	13	the	the	DET
ajis02-2967	47	14	theoretical	theoretical	ADJ
ajis02-2967	47	15	and	and	CCONJ
ajis02-2967	47	16	managerial	managerial	ADJ
ajis02-2967	47	17	implications	implication	NOUN
ajis02-2967	47	18	and	and	CCONJ
ajis02-2967	47	19	discuss	discuss	VERB
ajis02-2967	47	20	the	the	DET
ajis02-2967	47	21	limitations	limitation	NOUN
ajis02-2967	47	22	and	and	CCONJ
ajis02-2967	47	23	future	future	ADJ
ajis02-2967	47	24	research	research	NOUN
ajis02-2967	47	25	directions	direction	NOUN
ajis02-2967	47	26	.	.	PUNCT
ajis02-2967	48	1	2	2	NUM
ajis02-2967	48	2	literature	literature	NOUN
ajis02-2967	48	3	review	review	VERB
ajis02-2967	48	4	2.1	2.1	NUM
ajis02-2967	48	5	smart	smart	ADJ
ajis02-2967	48	6	retailing	retailing	NOUN
ajis02-2967	48	7	smart	smart	ADJ
ajis02-2967	48	8	retailing	retailing	NOUN
ajis02-2967	48	9	refers	refer	VERB
ajis02-2967	48	10	to	to	ADP
ajis02-2967	48	11	"	"	PUNCT
ajis02-2967	48	12	an	an	DET
ajis02-2967	48	13	interactive	interactive	ADJ
ajis02-2967	48	14	and	and	CCONJ
ajis02-2967	48	15	connected	connected	ADJ
ajis02-2967	48	16	retail	retail	ADJ
ajis02-2967	48	17	system	system	NOUN
ajis02-2967	48	18	which	which	PRON
ajis02-2967	48	19	supports	support	VERB
ajis02-2967	48	20	the	the	DET
ajis02-2967	48	21	seamless	seamless	ADJ
ajis02-2967	48	22	management	management	NOUN
ajis02-2967	48	23	of	of	ADP
ajis02-2967	48	24	different	different	ADJ
ajis02-2967	48	25	customer	customer	NOUN
ajis02-2967	48	26	touchpoints	touchpoint	NOUN
ajis02-2967	48	27	to	to	PART
ajis02-2967	48	28	personalise	personalise	VERB
ajis02-2967	48	29	the	the	DET
ajis02-2967	48	30	customer	customer	NOUN
ajis02-2967	48	31	experience	experience	NOUN
ajis02-2967	48	32	across	across	ADP
ajis02-2967	48	33	different	different	ADJ
ajis02-2967	48	34	touchpoints	touchpoint	NOUN
ajis02-2967	48	35	and	and	CCONJ
ajis02-2967	48	36	optimise	optimise	ADJ
ajis02-2967	48	37	performance	performance	NOUN
ajis02-2967	48	38	over	over	ADP
ajis02-2967	48	39	these	these	DET
ajis02-2967	48	40	touchpoints	touchpoint	NOUN
ajis02-2967	48	41	"	"	PUNCT
ajis02-2967	48	42	(	(	PUNCT
ajis02-2967	48	43	roy	roy	PROPN
ajis02-2967	48	44	et	et	PROPN
ajis02-2967	48	45	al	al	PROPN
ajis02-2967	48	46	.	.	PROPN
ajis02-2967	48	47	,	,	PUNCT
ajis02-2967	48	48	2017	2017	NUM
ajis02-2967	48	49	p.3	p.3	NOUN
ajis02-2967	48	50	)	)	PUNCT
ajis02-2967	48	51	.	.	PUNCT
ajis02-2967	49	1	smart	smart	ADJ
ajis02-2967	49	2	retailing	retailing	NOUN
ajis02-2967	49	3	differs	differ	VERB
ajis02-2967	49	4	from	from	ADP
ajis02-2967	49	5	other	other	ADJ
ajis02-2967	49	6	traditional	traditional	ADJ
ajis02-2967	49	7	technologies	technology	NOUN
ajis02-2967	49	8	,	,	PUNCT
ajis02-2967	49	9	including	include	VERB
ajis02-2967	49	10	eretailing	eretaile	VERB
ajis02-2967	49	11	based	base	VERB
ajis02-2967	49	12	on	on	ADP
ajis02-2967	49	13	several	several	ADJ
ajis02-2967	49	14	characteristics	characteristic	NOUN
ajis02-2967	49	15	and	and	CCONJ
ajis02-2967	49	16	attributes	attribute	NOUN
ajis02-2967	49	17	(	(	PUNCT
ajis02-2967	49	18	kabadyi	kabadyi	PROPN
ajis02-2967	49	19	et	et	PROPN
ajis02-2967	49	20	al	al	PROPN
ajis02-2967	49	21	.	.	PROPN
ajis02-2967	49	22	,	,	PUNCT
ajis02-2967	49	23	2019	2019	NUM
ajis02-2967	49	24	)	)	PUNCT
ajis02-2967	49	25	.	.	PUNCT
ajis02-2967	50	1	while	while	SCONJ
ajis02-2967	50	2	the	the	DET
ajis02-2967	50	3	former	former	ADJ
ajis02-2967	50	4	incorporates	incorporate	VERB
ajis02-2967	50	5	interactions	interaction	NOUN
ajis02-2967	50	6	among	among	ADP
ajis02-2967	50	7	the	the	DET
ajis02-2967	50	8	customers	customer	NOUN
ajis02-2967	50	9	;	;	PUNCT
ajis02-2967	50	10	smart	smart	ADJ
ajis02-2967	50	11	objects	object	NOUN
ajis02-2967	50	12	,	,	PUNCT
ajis02-2967	50	13	products	product	NOUN
ajis02-2967	50	14	(	(	PUNCT
ajis02-2967	50	15	brands	brand	NOUN
ajis02-2967	50	16	)	)	PUNCT
ajis02-2967	50	17	,	,	PUNCT
ajis02-2967	50	18	retailer	retailer	NOUN
ajis02-2967	50	19	,	,	PUNCT
ajis02-2967	50	20	and	and	CCONJ
ajis02-2967	50	21	retail	retail	ADJ
ajis02-2967	50	22	channel	channel	NOUN
ajis02-2967	50	23	(	(	PUNCT
ajis02-2967	50	24	touchpoints	touchpoint	NOUN
ajis02-2967	50	25	)	)	PUNCT
ajis02-2967	50	26	,	,	PUNCT
ajis02-2967	50	27	the	the	DET
ajis02-2967	50	28	latter	latter	ADJ
ajis02-2967	50	29	technologies	technology	NOUN
ajis02-2967	50	30	are	be	AUX
ajis02-2967	50	31	limited	limit	VERB
ajis02-2967	50	32	to	to	ADP
ajis02-2967	50	33	retail	retail	ADJ
ajis02-2967	50	34	channels	channel	NOUN
ajis02-2967	50	35	(	(	PUNCT
ajis02-2967	50	36	touchpoints	touchpoint	NOUN
ajis02-2967	50	37	)	)	PUNCT
ajis02-2967	50	38	and	and	CCONJ
ajis02-2967	50	39	a	a	DET
ajis02-2967	50	40	dyadic	dyadic	ADJ
ajis02-2967	50	41	interaction	interaction	NOUN
ajis02-2967	50	42	(	(	PUNCT
ajis02-2967	50	43	between	between	ADP
ajis02-2967	50	44	firm	firm	NOUN
ajis02-2967	50	45	and	and	CCONJ
ajis02-2967	50	46	customers	customer	NOUN
ajis02-2967	50	47	)	)	PUNCT
ajis02-2967	50	48	(	(	PUNCT
ajis02-2967	50	49	foroudi	foroudi	PROPN
ajis02-2967	50	50	et	et	PROPN
ajis02-2967	50	51	al	al	PROPN
ajis02-2967	50	52	.	.	PROPN
ajis02-2967	50	53	,	,	PUNCT
ajis02-2967	50	54	2018	2018	NUM
ajis02-2967	50	55	;	;	PUNCT
ajis02-2967	50	56	roy	roy	PROPN
ajis02-2967	50	57	et	et	PROPN
ajis02-2967	50	58	al	al	PROPN
ajis02-2967	50	59	.	.	PROPN
ajis02-2967	50	60	,	,	PUNCT
ajis02-2967	50	61	2017	2017	NUM
ajis02-2967	50	62	)	)	PUNCT
ajis02-2967	50	63	.	.	PUNCT
ajis02-2967	51	1	also	also	ADV
ajis02-2967	51	2	,	,	PUNCT
ajis02-2967	51	3	the	the	DET
ajis02-2967	51	4	traditional	traditional	ADJ
ajis02-2967	51	5	services	service	NOUN
ajis02-2967	51	6	as	as	ADP
ajis02-2967	51	7	human	human	NOUN
ajis02-2967	51	8	-	-	PUNCT
ajis02-2967	51	9	centred	centre	VERB
ajis02-2967	51	10	processes	process	NOUN
ajis02-2967	51	11	involve	involve	VERB
ajis02-2967	51	12	value	value	NOUN
ajis02-2967	51	13	creation	creation	NOUN
ajis02-2967	51	14	through	through	ADP
ajis02-2967	51	15	the	the	DET
ajis02-2967	51	16	interaction	interaction	NOUN
ajis02-2967	51	17	of	of	ADP
ajis02-2967	51	18	two	two	NUM
ajis02-2967	51	19	or	or	CCONJ
ajis02-2967	51	20	more	more	ADJ
ajis02-2967	51	21	actors	actor	NOUN
ajis02-2967	51	22	(	(	PUNCT
ajis02-2967	51	23	individuals	individual	NOUN
ajis02-2967	51	24	,	,	PUNCT
ajis02-2967	51	25	organisations	organisation	NOUN
ajis02-2967	51	26	,	,	PUNCT
ajis02-2967	51	27	or	or	CCONJ
ajis02-2967	51	28	public	public	ADJ
ajis02-2967	51	29	authorities	authority	NOUN
ajis02-2967	51	30	)	)	PUNCT
ajis02-2967	51	31	.	.	PUNCT
ajis02-2967	52	1	however	however	ADV
ajis02-2967	52	2	,	,	PUNCT
ajis02-2967	52	3	in	in	ADP
ajis02-2967	52	4	the	the	DET
ajis02-2967	52	5	context	context	NOUN
ajis02-2967	52	6	of	of	ADP
ajis02-2967	52	7	smart	smart	ADJ
ajis02-2967	52	8	services	service	NOUN
ajis02-2967	52	9	,	,	PUNCT
ajis02-2967	52	10	the	the	DET
ajis02-2967	52	11	focus	focus	NOUN
ajis02-2967	52	12	shifts	shift	NOUN
ajis02-2967	52	13	towards	towards	ADP
ajis02-2967	52	14	the	the	DET
ajis02-2967	52	15	value	value	NOUN
ajis02-2967	52	16	creation	creation	NOUN
ajis02-2967	52	17	at	at	ADP
ajis02-2967	52	18	the	the	DET
ajis02-2967	52	19	time	time	NOUN
ajis02-2967	52	20	of	of	ADP
ajis02-2967	52	21	human	human	ADJ
ajis02-2967	52	22	-	-	PUNCT
ajis02-2967	52	23	technology	technology	NOUN
ajis02-2967	52	24	interaction	interaction	NOUN
ajis02-2967	52	25	(	(	PUNCT
ajis02-2967	52	26	knote	knote	VERB
ajis02-2967	52	27	et	et	PROPN
ajis02-2967	52	28	al	al	PROPN
ajis02-2967	52	29	.	.	PROPN
ajis02-2967	52	30	,	,	PUNCT
ajis02-2967	52	31	2020	2020	NUM
ajis02-2967	52	32	)	)	PUNCT
ajis02-2967	52	33	.	.	PUNCT
ajis02-2967	53	1	moreover	moreover	ADV
ajis02-2967	53	2	,	,	PUNCT
ajis02-2967	53	3	smart	smart	ADJ
ajis02-2967	53	4	retailing	retailing	NOUN
ajis02-2967	53	5	offers	offer	VERB
ajis02-2967	53	6	a	a	DET
ajis02-2967	53	7	greater	great	ADJ
ajis02-2967	53	8	australasian	australasian	ADJ
ajis02-2967	53	9	journal	journal	NOUN
ajis02-2967	53	10	of	of	ADP
ajis02-2967	53	11	information	information	PROPN
ajis02-2967	53	12	systems	systems	PROPN
ajis02-2967	53	13	roy	roy	PROPN
ajis02-2967	53	14	,	,	PUNCT
ajis02-2967	53	15	singh	singh	PROPN
ajis02-2967	53	16	&	&	CCONJ
ajis02-2967	53	17	shabnam	shabnam	PROPN
ajis02-2967	53	18	2021	2021	NUM
ajis02-2967	53	19	,	,	PUNCT
ajis02-2967	53	20	vol	vol	NOUN
ajis02-2967	53	21	25	25	NUM
ajis02-2967	53	22	,	,	PUNCT
ajis02-2967	53	23	research	research	NOUN
ajis02-2967	53	24	on	on	ADP
ajis02-2967	53	25	user	user	NOUN
ajis02-2967	53	26	involvement	involvement	NOUN
ajis02-2967	53	27	modelling	model	VERB
ajis02-2967	53	28	customer	customer	NOUN
ajis02-2967	53	29	engagement	engagement	NOUN
ajis02-2967	53	30	behaviour	behaviour	NOUN
ajis02-2967	53	31	4	4	NUM
ajis02-2967	53	32	sense	sense	NOUN
ajis02-2967	53	33	of	of	ADP
ajis02-2967	53	34	flexibility	flexibility	NOUN
ajis02-2967	53	35	relative	relative	ADJ
ajis02-2967	53	36	to	to	ADP
ajis02-2967	53	37	the	the	DET
ajis02-2967	53	38	traditional	traditional	ADJ
ajis02-2967	53	39	retailing	retailing	NOUN
ajis02-2967	53	40	.	.	PUNCT
ajis02-2967	54	1	also	also	ADV
ajis02-2967	54	2	,	,	PUNCT
ajis02-2967	54	3	the	the	DET
ajis02-2967	54	4	ability	ability	NOUN
ajis02-2967	54	5	of	of	ADP
ajis02-2967	54	6	smart	smart	ADJ
ajis02-2967	54	7	retailing	retailing	NOUN
ajis02-2967	54	8	to	to	PART
ajis02-2967	54	9	connect	connect	VERB
ajis02-2967	54	10	both	both	DET
ajis02-2967	54	11	the	the	DET
ajis02-2967	54	12	physical	physical	ADJ
ajis02-2967	54	13	and	and	CCONJ
ajis02-2967	54	14	digital	digital	ADJ
ajis02-2967	54	15	worlds	world	NOUN
ajis02-2967	54	16	enables	enable	VERB
ajis02-2967	54	17	real	real	ADJ
ajis02-2967	54	18	-	-	PUNCT
ajis02-2967	54	19	time	time	NOUN
ajis02-2967	54	20	interaction	interaction	NOUN
ajis02-2967	54	21	with	with	ADP
ajis02-2967	54	22	the	the	DET
ajis02-2967	54	23	customers	customer	NOUN
ajis02-2967	54	24	(	(	PUNCT
ajis02-2967	54	25	gregory	gregory	NOUN
ajis02-2967	54	26	,	,	PUNCT
ajis02-2967	54	27	2016	2016	NUM
ajis02-2967	54	28	)	)	PUNCT
ajis02-2967	54	29	.	.	PUNCT
ajis02-2967	55	1	smart	smart	ADJ
ajis02-2967	55	2	retailing	retailing	NOUN
ajis02-2967	55	3	involves	involve	VERB
ajis02-2967	55	4	the	the	DET
ajis02-2967	55	5	transformation	transformation	NOUN
ajis02-2967	55	6	of	of	ADP
ajis02-2967	55	7	both	both	DET
ajis02-2967	55	8	front	front	ADJ
ajis02-2967	55	9	-	-	PUNCT
ajis02-2967	55	10	and	and	CCONJ
ajis02-2967	55	11	-	-	PUNCT
ajis02-2967	55	12	back	back	NOUN
ajis02-2967	55	13	ends	end	NOUN
ajis02-2967	55	14	of	of	ADP
ajis02-2967	55	15	the	the	DET
ajis02-2967	55	16	traditional	traditional	ADJ
ajis02-2967	55	17	instore	instore	NOUN
ajis02-2967	55	18	retail	retail	ADJ
ajis02-2967	55	19	spaces	space	NOUN
ajis02-2967	55	20	through	through	ADP
ajis02-2967	55	21	mobile	mobile	ADJ
ajis02-2967	55	22	applications	application	NOUN
ajis02-2967	55	23	and	and	CCONJ
ajis02-2967	55	24	contactless	contactless	NOUN
ajis02-2967	55	25	,	,	PUNCT
ajis02-2967	55	26	omnichannel	omnichannel	NOUN
ajis02-2967	55	27	,	,	PUNCT
ajis02-2967	55	28	ubiquitous	ubiquitous	ADJ
ajis02-2967	55	29	technology	technology	NOUN
ajis02-2967	55	30	(	(	PUNCT
ajis02-2967	55	31	vazquez	vazquez	NOUN
ajis02-2967	55	32	et	et	PROPN
ajis02-2967	55	33	al	al	PROPN
ajis02-2967	55	34	.	.	PROPN
ajis02-2967	55	35	,	,	PUNCT
ajis02-2967	55	36	2017	2017	NUM
ajis02-2967	55	37	)	)	PUNCT
ajis02-2967	55	38	.	.	PUNCT
ajis02-2967	56	1	the	the	DET
ajis02-2967	56	2	transformation	transformation	NOUN
ajis02-2967	56	3	at	at	ADP
ajis02-2967	56	4	the	the	DET
ajis02-2967	56	5	front	front	ADJ
ajis02-2967	56	6	end	end	NOUN
ajis02-2967	56	7	involves	involve	VERB
ajis02-2967	56	8	the	the	DET
ajis02-2967	56	9	incorporation	incorporation	NOUN
ajis02-2967	56	10	of	of	ADP
ajis02-2967	56	11	the	the	DET
ajis02-2967	56	12	internet	internet	NOUN
ajis02-2967	56	13	of	of	ADP
ajis02-2967	56	14	things	thing	NOUN
ajis02-2967	56	15	,	,	PUNCT
ajis02-2967	56	16	intelligent	intelligent	ADJ
ajis02-2967	56	17	application	application	NOUN
ajis02-2967	56	18	shelves	shelf	NOUN
ajis02-2967	56	19	,	,	PUNCT
ajis02-2967	56	20	and	and	CCONJ
ajis02-2967	56	21	intelligent	intelligent	ADJ
ajis02-2967	56	22	hardware	hardware	NOUN
ajis02-2967	56	23	(	(	PUNCT
ajis02-2967	56	24	roy	roy	PROPN
ajis02-2967	56	25	et	et	PROPN
ajis02-2967	56	26	al	al	PROPN
ajis02-2967	56	27	.	.	PROPN
ajis02-2967	56	28	,	,	PUNCT
ajis02-2967	56	29	2018a	2018a	NUM
ajis02-2967	56	30	)	)	PUNCT
ajis02-2967	56	31	,	,	PUNCT
ajis02-2967	56	32	thereby	thereby	ADV
ajis02-2967	56	33	reimagining	reimagine	VERB
ajis02-2967	56	34	the	the	DET
ajis02-2967	56	35	customers	customer	NOUN
ajis02-2967	56	36	’	'	PUNCT
ajis02-2967	56	37	in	in	ADP
ajis02-2967	56	38	-	-	PUNCT
ajis02-2967	56	39	store	store	NOUN
ajis02-2967	56	40	experience	experience	NOUN
ajis02-2967	56	41	.	.	PUNCT
ajis02-2967	57	1	the	the	DET
ajis02-2967	57	2	transformation	transformation	NOUN
ajis02-2967	57	3	at	at	ADP
ajis02-2967	57	4	the	the	DET
ajis02-2967	57	5	backend	backend	NOUN
ajis02-2967	57	6	involves	involve	VERB
ajis02-2967	57	7	the	the	DET
ajis02-2967	57	8	digital	digital	ADJ
ajis02-2967	57	9	platform	platform	NOUN
ajis02-2967	57	10	to	to	PART
ajis02-2967	57	11	ensure	ensure	VERB
ajis02-2967	57	12	connectivity	connectivity	NOUN
ajis02-2967	57	13	based	base	VERB
ajis02-2967	57	14	on	on	ADP
ajis02-2967	57	15	“	"	PUNCT
ajis02-2967	57	16	network	network	NOUN
ajis02-2967	57	17	logic	logic	NOUN
ajis02-2967	57	18	”	"	PUNCT
ajis02-2967	57	19	to	to	PART
ajis02-2967	57	20	support	support	VERB
ajis02-2967	57	21	omnichannel	omnichannel	NOUN
ajis02-2967	57	22	marketing	marketing	NOUN
ajis02-2967	57	23	(	(	PUNCT
ajis02-2967	57	24	wu	wu	PROPN
ajis02-2967	57	25	and	and	CCONJ
ajis02-2967	57	26	cheng	cheng	PROPN
ajis02-2967	57	27	,	,	PUNCT
ajis02-2967	57	28	2018	2018	NUM
ajis02-2967	57	29	)	)	PUNCT
ajis02-2967	57	30	.	.	PUNCT
ajis02-2967	58	1	hence	hence	ADV
ajis02-2967	58	2	,	,	PUNCT
ajis02-2967	58	3	srt	srt	NOUN
ajis02-2967	58	4	holistically	holistically	ADV
ajis02-2967	58	5	improves	improve	VERB
ajis02-2967	58	6	the	the	DET
ajis02-2967	58	7	perception	perception	NOUN
ajis02-2967	58	8	,	,	PUNCT
ajis02-2967	58	9	communication	communication	NOUN
ajis02-2967	58	10	,	,	PUNCT
ajis02-2967	58	11	and	and	CCONJ
ajis02-2967	58	12	computing	compute	VERB
ajis02-2967	58	13	power	power	NOUN
ajis02-2967	58	14	of	of	ADP
ajis02-2967	58	15	offline	offline	ADJ
ajis02-2967	58	16	retailing	retailing	NOUN
ajis02-2967	58	17	(	(	PUNCT
ajis02-2967	58	18	fan	fan	NOUN
ajis02-2967	58	19	et	et	PROPN
ajis02-2967	58	20	al	al	PROPN
ajis02-2967	58	21	.	.	PROPN
ajis02-2967	58	22	,	,	PUNCT
ajis02-2967	58	23	2020	2020	NUM
ajis02-2967	58	24	)	)	PUNCT
ajis02-2967	58	25	.	.	PUNCT
ajis02-2967	59	1	for	for	ADP
ajis02-2967	59	2	instance	instance	NOUN
ajis02-2967	59	3	,	,	PUNCT
ajis02-2967	59	4	nike	nike	PROPN
ajis02-2967	59	5	has	have	AUX
ajis02-2967	59	6	launched	launch	VERB
ajis02-2967	59	7	touchpads	touchpad	NOUN
ajis02-2967	59	8	to	to	PART
ajis02-2967	59	9	pay	pay	VERB
ajis02-2967	59	10	for	for	ADP
ajis02-2967	59	11	products	product	NOUN
ajis02-2967	59	12	,	,	PUNCT
ajis02-2967	59	13	wall	wall	NOUN
ajis02-2967	59	14	screens	screen	NOUN
ajis02-2967	59	15	to	to	PART
ajis02-2967	59	16	encourage	encourage	VERB
ajis02-2967	59	17	customers	customer	NOUN
ajis02-2967	59	18	to	to	PART
ajis02-2967	59	19	engage	engage	VERB
ajis02-2967	59	20	with	with	ADP
ajis02-2967	59	21	the	the	DET
ajis02-2967	59	22	catalogue	catalogue	NOUN
ajis02-2967	59	23	,	,	PUNCT
ajis02-2967	59	24	qr	qr	PROPN
ajis02-2967	59	25	codes	code	NOUN
ajis02-2967	59	26	to	to	PART
ajis02-2967	59	27	memorise	memorise	VERB
ajis02-2967	59	28	a	a	DET
ajis02-2967	59	29	product	product	NOUN
ajis02-2967	59	30	,	,	PUNCT
ajis02-2967	59	31	and	and	CCONJ
ajis02-2967	59	32	smartphones	smartphone	NOUN
ajis02-2967	59	33	to	to	PART
ajis02-2967	59	34	test	test	VERB
ajis02-2967	59	35	the	the	DET
ajis02-2967	59	36	nike	nike	PROPN
ajis02-2967	59	37	mobile	mobile	PROPN
ajis02-2967	59	38	app	app	PROPN
ajis02-2967	59	39	(	(	PUNCT
ajis02-2967	59	40	attié	attié	PROPN
ajis02-2967	59	41	et	et	PROPN
ajis02-2967	59	42	al	al	PROPN
ajis02-2967	59	43	.	.	PROPN
ajis02-2967	59	44	,	,	PUNCT
ajis02-2967	59	45	2020	2020	NUM
ajis02-2967	59	46	)	)	PUNCT
ajis02-2967	59	47	.	.	PUNCT
ajis02-2967	60	1	the	the	DET
ajis02-2967	60	2	ability	ability	NOUN
ajis02-2967	60	3	of	of	ADP
ajis02-2967	60	4	srt	srt	NOUN
ajis02-2967	60	5	to	to	PART
ajis02-2967	60	6	provide	provide	VERB
ajis02-2967	60	7	perceived	perceive	VERB
ajis02-2967	60	8	flexibility	flexibility	NOUN
ajis02-2967	60	9	in	in	ADP
ajis02-2967	60	10	comparison	comparison	NOUN
ajis02-2967	60	11	to	to	ADP
ajis02-2967	60	12	traditional	traditional	ADJ
ajis02-2967	60	13	retailing	retailing	NOUN
ajis02-2967	60	14	(	(	PUNCT
ajis02-2967	60	15	roy	roy	PROPN
ajis02-2967	60	16	et	et	PROPN
ajis02-2967	60	17	al	al	PROPN
ajis02-2967	60	18	.	.	PROPN
ajis02-2967	60	19	,	,	PUNCT
ajis02-2967	60	20	2017	2017	NUM
ajis02-2967	60	21	)	)	PUNCT
ajis02-2967	60	22	is	be	AUX
ajis02-2967	60	23	expectedly	expectedly	ADV
ajis02-2967	60	24	transforming	transform	VERB
ajis02-2967	60	25	the	the	DET
ajis02-2967	60	26	customer	customer	NOUN
ajis02-2967	60	27	behaviour	behaviour	NOUN
ajis02-2967	60	28	throughout	throughout	ADP
ajis02-2967	60	29	the	the	DET
ajis02-2967	60	30	decision	decision	NOUN
ajis02-2967	60	31	process	process	NOUN
ajis02-2967	60	32	stages	stage	NOUN
ajis02-2967	60	33	,	,	PUNCT
ajis02-2967	60	34	i.e.	i.e.	X
ajis02-2967	60	35	,	,	PUNCT
ajis02-2967	60	36	search	search	NOUN
ajis02-2967	60	37	,	,	PUNCT
ajis02-2967	60	38	purchase	purchase	NOUN
ajis02-2967	60	39	,	,	PUNCT
ajis02-2967	60	40	consumption	consumption	NOUN
ajis02-2967	60	41	,	,	PUNCT
ajis02-2967	60	42	and	and	CCONJ
ajis02-2967	60	43	after	after	ADP
ajis02-2967	60	44	-	-	PUNCT
ajis02-2967	60	45	sales	sale	NOUN
ajis02-2967	60	46	(	(	PUNCT
ajis02-2967	60	47	vrontis	vrontis	NOUN
ajis02-2967	60	48	et	et	NOUN
ajis02-2967	60	49	al	al	PROPN
ajis02-2967	60	50	.	.	PROPN
ajis02-2967	60	51	,	,	PUNCT
ajis02-2967	60	52	2017	2017	NUM
ajis02-2967	60	53	)	)	PUNCT
ajis02-2967	60	54	.	.	PUNCT
ajis02-2967	61	1	the	the	DET
ajis02-2967	61	2	application	application	NOUN
ajis02-2967	61	3	of	of	ADP
ajis02-2967	61	4	srt	srt	NOUN
ajis02-2967	61	5	demands	demand	NOUN
ajis02-2967	61	6	organisations	organisation	NOUN
ajis02-2967	61	7	to	to	PART
ajis02-2967	61	8	acquire	acquire	VERB
ajis02-2967	61	9	new	new	ADJ
ajis02-2967	61	10	competencies	competency	NOUN
ajis02-2967	61	11	to	to	PART
ajis02-2967	61	12	monitor	monitor	VERB
ajis02-2967	61	13	,	,	PUNCT
ajis02-2967	61	14	control	control	NOUN
ajis02-2967	61	15	,	,	PUNCT
ajis02-2967	61	16	optimise	optimise	VERB
ajis02-2967	61	17	the	the	DET
ajis02-2967	61	18	operations	operation	NOUN
ajis02-2967	61	19	more	more	ADV
ajis02-2967	61	20	effectively	effectively	ADV
ajis02-2967	61	21	.	.	PUNCT
ajis02-2967	62	1	such	such	ADJ
ajis02-2967	62	2	competencies	competency	NOUN
ajis02-2967	62	3	require	require	VERB
ajis02-2967	62	4	marketers	marketer	NOUN
ajis02-2967	62	5	to	to	PART
ajis02-2967	62	6	regularly	regularly	ADV
ajis02-2967	62	7	examine	examine	VERB
ajis02-2967	62	8	srt	srt	NOUN
ajis02-2967	62	9	characteristics	characteristic	NOUN
ajis02-2967	62	10	that	that	PRON
ajis02-2967	62	11	may	may	AUX
ajis02-2967	62	12	assist	assist	VERB
ajis02-2967	62	13	in	in	ADP
ajis02-2967	62	14	the	the	DET
ajis02-2967	62	15	development	development	NOUN
ajis02-2967	62	16	of	of	ADP
ajis02-2967	62	17	an	an	DET
ajis02-2967	62	18	enabling	enable	VERB
ajis02-2967	62	19	environment	environment	NOUN
ajis02-2967	62	20	where	where	SCONJ
ajis02-2967	62	21	the	the	DET
ajis02-2967	62	22	smart	smart	ADJ
ajis02-2967	62	23	retailers	retailer	NOUN
ajis02-2967	62	24	and	and	CCONJ
ajis02-2967	62	25	the	the	DET
ajis02-2967	62	26	customers	customer	NOUN
ajis02-2967	62	27	interact	interact	VERB
ajis02-2967	62	28	with	with	ADP
ajis02-2967	62	29	each	each	DET
ajis02-2967	62	30	other	other	ADJ
ajis02-2967	62	31	.	.	PUNCT
ajis02-2967	63	1	therefore	therefore	ADV
ajis02-2967	63	2	,	,	PUNCT
ajis02-2967	63	3	investigating	investigate	VERB
ajis02-2967	63	4	the	the	DET
ajis02-2967	63	5	influence	influence	NOUN
ajis02-2967	63	6	of	of	ADP
ajis02-2967	63	7	srt	srt	NOUN
ajis02-2967	63	8	characteristics	characteristic	NOUN
ajis02-2967	63	9	such	such	ADJ
ajis02-2967	63	10	as	as	ADP
ajis02-2967	63	11	novelty	novelty	NOUN
ajis02-2967	63	12	,	,	PUNCT
ajis02-2967	63	13	effectiveness	effectiveness	NOUN
ajis02-2967	63	14	,	,	PUNCT
ajis02-2967	63	15	and	and	CCONJ
ajis02-2967	63	16	interaction	interaction	NOUN
ajis02-2967	63	17	quality	quality	NOUN
ajis02-2967	63	18	on	on	ADP
ajis02-2967	63	19	ta	ta	PROPN
ajis02-2967	63	20	and	and	CCONJ
ajis02-2967	63	21	cf	cf	X
ajis02-2967	63	22	in	in	ADP
ajis02-2967	63	23	shaping	shape	VERB
ajis02-2967	63	24	customers	customer	NOUN
ajis02-2967	63	25	’	’	PART
ajis02-2967	63	26	attitudes	attitude	NOUN
ajis02-2967	63	27	towards	towards	ADP
ajis02-2967	63	28	srt	srt	NOUN
ajis02-2967	63	29	becomes	become	VERB
ajis02-2967	63	30	imperative	imperative	ADJ
ajis02-2967	63	31	.	.	PUNCT
ajis02-2967	64	1	2.2	2.2	NUM
ajis02-2967	64	2	customer	customer	NOUN
ajis02-2967	64	3	engagement	engagement	NOUN
ajis02-2967	64	4	behaviour	behaviour	NOUN
ajis02-2967	64	5	(	(	PUNCT
ajis02-2967	64	6	ceb	ceb	PROPN
ajis02-2967	64	7	)	)	PUNCT
ajis02-2967	64	8	the	the	DET
ajis02-2967	64	9	concept	concept	NOUN
ajis02-2967	64	10	of	of	ADP
ajis02-2967	64	11	customer	customer	NOUN
ajis02-2967	64	12	engagement	engagement	NOUN
ajis02-2967	64	13	has	have	AUX
ajis02-2967	64	14	recently	recently	ADV
ajis02-2967	64	15	received	receive	VERB
ajis02-2967	64	16	substantial	substantial	ADJ
ajis02-2967	64	17	attention	attention	NOUN
ajis02-2967	64	18	both	both	CCONJ
ajis02-2967	64	19	in	in	ADP
ajis02-2967	64	20	academia	academia	NOUN
ajis02-2967	64	21	and	and	CCONJ
ajis02-2967	64	22	industry	industry	NOUN
ajis02-2967	64	23	(	(	PUNCT
ajis02-2967	64	24	precourt	precourt	NOUN
ajis02-2967	64	25	,	,	PUNCT
ajis02-2967	64	26	2016	2016	NUM
ajis02-2967	64	27	;	;	PUNCT
ajis02-2967	64	28	hollebeek	hollebeek	NOUN
ajis02-2967	64	29	et	et	PROPN
ajis02-2967	64	30	al	al	PROPN
ajis02-2967	64	31	.	.	PROPN
ajis02-2967	64	32	,	,	PUNCT
ajis02-2967	64	33	2019	2019	NUM
ajis02-2967	64	34	)	)	PUNCT
ajis02-2967	64	35	.	.	PUNCT
ajis02-2967	65	1	ceb	ceb	PROPN
ajis02-2967	65	2	is	be	AUX
ajis02-2967	65	3	viewed	view	VERB
ajis02-2967	65	4	as	as	ADP
ajis02-2967	65	5	an	an	DET
ajis02-2967	65	6	accumulation	accumulation	NOUN
ajis02-2967	65	7	of	of	ADP
ajis02-2967	65	8	the	the	DET
ajis02-2967	65	9	techniques	technique	NOUN
ajis02-2967	65	10	through	through	ADP
ajis02-2967	65	11	which	which	PRON
ajis02-2967	65	12	customers	customer	NOUN
ajis02-2967	65	13	engage	engage	VERB
ajis02-2967	65	14	in	in	ADP
ajis02-2967	65	15	the	the	DET
ajis02-2967	65	16	company	company	NOUN
ajis02-2967	65	17	’s	’s	PART
ajis02-2967	65	18	activities	activity	NOUN
ajis02-2967	65	19	apart	apart	ADV
ajis02-2967	65	20	from	from	ADP
ajis02-2967	65	21	just	just	ADV
ajis02-2967	65	22	restricted	restrict	VERB
ajis02-2967	65	23	to	to	PART
ajis02-2967	65	24	purchase	purchase	VERB
ajis02-2967	65	25	(	(	PUNCT
ajis02-2967	65	26	brodie	brodie	PROPN
ajis02-2967	65	27	et	et	PROPN
ajis02-2967	65	28	al	al	PROPN
ajis02-2967	65	29	.	.	PROPN
ajis02-2967	65	30	,	,	PUNCT
ajis02-2967	65	31	2011	2011	NUM
ajis02-2967	65	32	;	;	PUNCT
ajis02-2967	65	33	jaakkola	jaakkola	PROPN
ajis02-2967	65	34	and	and	CCONJ
ajis02-2967	65	35	alexander	alexander	PROPN
ajis02-2967	65	36	,	,	PUNCT
ajis02-2967	65	37	2014	2014	NUM
ajis02-2967	65	38	)	)	PUNCT
ajis02-2967	65	39	.	.	PUNCT
ajis02-2967	66	1	from	from	ADP
ajis02-2967	66	2	the	the	DET
ajis02-2967	66	3	customers	customer	NOUN
ajis02-2967	66	4	’	'	PUNCT
ajis02-2967	66	5	perspective	perspective	NOUN
ajis02-2967	66	6	,	,	PUNCT
ajis02-2967	66	7	ceb	ceb	PROPN
ajis02-2967	66	8	is	be	AUX
ajis02-2967	66	9	defined	define	VERB
ajis02-2967	66	10	as	as	ADP
ajis02-2967	66	11	“	"	PUNCT
ajis02-2967	66	12	customers	customer	NOUN
ajis02-2967	66	13	behavioural	behavioural	ADJ
ajis02-2967	66	14	manifestations	manifestation	NOUN
ajis02-2967	66	15	towards	towards	ADP
ajis02-2967	66	16	the	the	DET
ajis02-2967	66	17	brand	brand	NOUN
ajis02-2967	66	18	or	or	CCONJ
ajis02-2967	66	19	firm	firm	NOUN
ajis02-2967	66	20	,	,	PUNCT
ajis02-2967	66	21	beyond	beyond	ADP
ajis02-2967	66	22	purchase	purchase	NOUN
ajis02-2967	66	23	,	,	PUNCT
ajis02-2967	66	24	resulting	result	VERB
ajis02-2967	66	25	from	from	ADP
ajis02-2967	66	26	motivational	motivational	ADJ
ajis02-2967	66	27	drivers	driver	NOUN
ajis02-2967	66	28	”	"	PUNCT
ajis02-2967	66	29	(	(	PUNCT
ajis02-2967	66	30	van	van	PROPN
ajis02-2967	66	31	doorn	doorn	PROPN
ajis02-2967	66	32	et	et	PROPN
ajis02-2967	66	33	al	al	PROPN
ajis02-2967	66	34	.	.	PROPN
ajis02-2967	66	35	,	,	PUNCT
ajis02-2967	66	36	2010	2010	NUM
ajis02-2967	66	37	)	)	PUNCT
ajis02-2967	66	38	.	.	PUNCT
ajis02-2967	67	1	this	this	DET
ajis02-2967	67	2	concept	concept	NOUN
ajis02-2967	67	3	also	also	ADV
ajis02-2967	67	4	supports	support	VERB
ajis02-2967	67	5	the	the	DET
ajis02-2967	67	6	s	s	NOUN
ajis02-2967	67	7	-	-	ADJ
ajis02-2967	67	8	d	d	ADJ
ajis02-2967	67	9	logic	logic	NOUN
ajis02-2967	67	10	informed	inform	VERB
ajis02-2967	67	11	definition	definition	NOUN
ajis02-2967	67	12	of	of	ADP
ajis02-2967	67	13	ceb	ceb	PROPN
ajis02-2967	67	14	(	(	PUNCT
ajis02-2967	67	15	hollebeek	hollebeek	NOUN
ajis02-2967	67	16	et	et	PROPN
ajis02-2967	67	17	al	al	PROPN
ajis02-2967	67	18	.	.	PROPN
ajis02-2967	67	19	,	,	PUNCT
ajis02-2967	67	20	2019	2019	NUM
ajis02-2967	67	21	)	)	PUNCT
ajis02-2967	67	22	where	where	SCONJ
ajis02-2967	67	23	authors	author	NOUN
ajis02-2967	67	24	argued	argue	VERB
ajis02-2967	67	25	that	that	SCONJ
ajis02-2967	67	26	consumers	consumer	NOUN
ajis02-2967	67	27	deploy	deploy	VERB
ajis02-2967	67	28	their	their	PRON
ajis02-2967	67	29	competencies	competency	NOUN
ajis02-2967	67	30	,	,	PUNCT
ajis02-2967	67	31	interact	interact	VERB
ajis02-2967	67	32	to	to	PART
ajis02-2967	67	33	co	co	VERB
ajis02-2967	67	34	-	-	VERB
ajis02-2967	67	35	create	create	VERB
ajis02-2967	67	36	,	,	PUNCT
ajis02-2967	67	37	and	and	CCONJ
ajis02-2967	67	38	phenomenologically	phenomenologically	ADV
ajis02-2967	67	39	determine	determine	VERB
ajis02-2967	67	40	the	the	DET
ajis02-2967	67	41	service	service	NOUN
ajis02-2967	67	42	value	value	NOUN
ajis02-2967	67	43	.	.	PUNCT
ajis02-2967	68	1	ceb	ceb	PROPN
ajis02-2967	68	2	assumes	assume	VERB
ajis02-2967	68	3	customers	customer	NOUN
ajis02-2967	68	4	as	as	ADP
ajis02-2967	68	5	an	an	DET
ajis02-2967	68	6	exogenous	exogenous	ADJ
ajis02-2967	68	7	entity	entity	NOUN
ajis02-2967	68	8	whose	whose	DET
ajis02-2967	68	9	behaviour	behaviour	NOUN
ajis02-2967	68	10	in	in	ADP
ajis02-2967	68	11	a	a	DET
ajis02-2967	68	12	smart	smart	ADJ
ajis02-2967	68	13	retail	retail	ADJ
ajis02-2967	68	14	setting	setting	NOUN
ajis02-2967	68	15	may	may	AUX
ajis02-2967	68	16	be	be	AUX
ajis02-2967	68	17	deemed	deem	VERB
ajis02-2967	68	18	as	as	ADP
ajis02-2967	68	19	being	be	AUX
ajis02-2967	68	20	persuaded	persuade	VERB
ajis02-2967	68	21	by	by	ADP
ajis02-2967	68	22	both	both	CCONJ
ajis02-2967	68	23	the	the	DET
ajis02-2967	68	24	in	in	ADP
ajis02-2967	68	25	-	-	PUNCT
ajis02-2967	68	26	store	store	NOUN
ajis02-2967	68	27	retail	retail	ADJ
ajis02-2967	68	28	environments	environment	NOUN
ajis02-2967	68	29	and	and	CCONJ
ajis02-2967	68	30	their	their	PRON
ajis02-2967	68	31	action	action	NOUN
ajis02-2967	68	32	and	and	CCONJ
ajis02-2967	68	33	intention	intention	NOUN
ajis02-2967	68	34	driving	driving	NOUN
ajis02-2967	68	35	responses	response	NOUN
ajis02-2967	68	36	towards	towards	ADP
ajis02-2967	68	37	smart	smart	ADJ
ajis02-2967	68	38	retailing	retailing	NOUN
ajis02-2967	68	39	(	(	PUNCT
ajis02-2967	68	40	vivek	vivek	PROPN
ajis02-2967	68	41	et	et	PROPN
ajis02-2967	68	42	al	al	PROPN
ajis02-2967	68	43	.	.	PROPN
ajis02-2967	68	44	,	,	PUNCT
ajis02-2967	68	45	2012	2012	NUM
ajis02-2967	68	46	)	)	PUNCT
ajis02-2967	68	47	.	.	PUNCT
ajis02-2967	69	1	for	for	ADP
ajis02-2967	69	2	instance	instance	NOUN
ajis02-2967	69	3	,	,	PUNCT
ajis02-2967	69	4	organisations	organisation	NOUN
ajis02-2967	69	5	offer	offer	VERB
ajis02-2967	69	6	significant	significant	ADJ
ajis02-2967	69	7	investments	investment	NOUN
ajis02-2967	69	8	in	in	ADP
ajis02-2967	69	9	providing	provide	VERB
ajis02-2967	69	10	engagement	engagement	NOUN
ajis02-2967	69	11	platforms	platform	NOUN
ajis02-2967	69	12	to	to	ADP
ajis02-2967	69	13	customers	customer	NOUN
ajis02-2967	69	14	through	through	ADP
ajis02-2967	69	15	the	the	DET
ajis02-2967	69	16	online	online	PROPN
ajis02-2967	69	17	brand	brand	NOUN
ajis02-2967	69	18	community	community	NOUN
ajis02-2967	69	19	(	(	PUNCT
ajis02-2967	69	20	baldus	baldus	NOUN
ajis02-2967	69	21	et	et	PROPN
ajis02-2967	69	22	al	al	PROPN
ajis02-2967	69	23	.	.	PROPN
ajis02-2967	69	24	,	,	PUNCT
ajis02-2967	69	25	2015	2015	NUM
ajis02-2967	69	26	)	)	PUNCT
ajis02-2967	69	27	,	,	PUNCT
ajis02-2967	69	28	and	and	CCONJ
ajis02-2967	69	29	through	through	ADP
ajis02-2967	69	30	other	other	ADJ
ajis02-2967	69	31	interactive	interactive	ADJ
ajis02-2967	69	32	technologies	technology	NOUN
ajis02-2967	69	33	.	.	PUNCT
ajis02-2967	70	1	similarly	similarly	ADV
ajis02-2967	70	2	,	,	PUNCT
ajis02-2967	70	3	customers	customer	NOUN
ajis02-2967	70	4	invest	invest	VERB
ajis02-2967	70	5	their	their	PRON
ajis02-2967	70	6	resources	resource	NOUN
ajis02-2967	70	7	(	(	PUNCT
ajis02-2967	70	8	money	money	NOUN
ajis02-2967	70	9	,	,	PUNCT
ajis02-2967	70	10	time	time	NOUN
ajis02-2967	70	11	,	,	PUNCT
ajis02-2967	70	12	and	and	CCONJ
ajis02-2967	70	13	effort	effort	NOUN
ajis02-2967	70	14	)	)	PUNCT
ajis02-2967	70	15	as	as	ADP
ajis02-2967	70	16	a	a	DET
ajis02-2967	70	17	part	part	NOUN
ajis02-2967	70	18	of	of	ADP
ajis02-2967	70	19	their	their	PRON
ajis02-2967	70	20	effort	effort	NOUN
ajis02-2967	70	21	towards	towards	ADP
ajis02-2967	70	22	ceb	ceb	PROPN
ajis02-2967	70	23	(	(	PUNCT
ajis02-2967	70	24	van	van	PROPN
ajis02-2967	70	25	doorn	doorn	PROPN
ajis02-2967	70	26	et	et	PROPN
ajis02-2967	70	27	al	al	PROPN
ajis02-2967	70	28	.	.	PROPN
ajis02-2967	70	29	,	,	PUNCT
ajis02-2967	70	30	2010	2010	NUM
ajis02-2967	70	31	)	)	PUNCT
ajis02-2967	70	32	.	.	PUNCT
ajis02-2967	71	1	consistent	consistent	ADJ
ajis02-2967	71	2	with	with	ADP
ajis02-2967	71	3	previous	previous	ADJ
ajis02-2967	71	4	research	research	NOUN
ajis02-2967	71	5	(	(	PUNCT
ajis02-2967	71	6	ángeles	ángeles	PROPN
ajis02-2967	71	7	oviedogarcía	oviedogarcía	PROPN
ajis02-2967	71	8	et	et	PROPN
ajis02-2967	71	9	al	al	PROPN
ajis02-2967	71	10	.	.	PROPN
ajis02-2967	71	11	,	,	PUNCT
ajis02-2967	71	12	2014	2014	NUM
ajis02-2967	71	13	;	;	PUNCT
ajis02-2967	71	14	islam	islam	PROPN
ajis02-2967	71	15	and	and	CCONJ
ajis02-2967	71	16	rahman	rahman	PROPN
ajis02-2967	71	17	,	,	PUNCT
ajis02-2967	71	18	2016	2016	NUM
ajis02-2967	71	19	;	;	PUNCT
ajis02-2967	71	20	jaakkola	jaakkola	PROPN
ajis02-2967	71	21	and	and	CCONJ
ajis02-2967	71	22	alexander	alexander	PROPN
ajis02-2967	71	23	,	,	PUNCT
ajis02-2967	71	24	2014	2014	NUM
ajis02-2967	71	25	;	;	PUNCT
ajis02-2967	71	26	van	van	PROPN
ajis02-2967	71	27	doorn	doorn	PROPN
ajis02-2967	71	28	et	et	PROPN
ajis02-2967	71	29	al	al	PROPN
ajis02-2967	71	30	.	.	PROPN
ajis02-2967	71	31	,	,	PUNCT
ajis02-2967	71	32	2010	2010	NUM
ajis02-2967	71	33	)	)	PUNCT
ajis02-2967	71	34	,	,	PUNCT
ajis02-2967	71	35	this	this	DET
ajis02-2967	71	36	study	study	NOUN
ajis02-2967	71	37	considers	consider	VERB
ajis02-2967	71	38	ceb	ceb	PROPN
ajis02-2967	71	39	as	as	ADP
ajis02-2967	71	40	one	one	NUM
ajis02-2967	71	41	-	-	PUNCT
ajis02-2967	71	42	dimensional	dimensional	ADJ
ajis02-2967	71	43	construct	construct	NOUN
ajis02-2967	71	44	because	because	SCONJ
ajis02-2967	71	45	it	it	PRON
ajis02-2967	71	46	captures	capture	VERB
ajis02-2967	71	47	the	the	DET
ajis02-2967	71	48	behavioural	behavioural	ADJ
ajis02-2967	71	49	manifestation	manifestation	NOUN
ajis02-2967	71	50	of	of	ADP
ajis02-2967	71	51	consumers	consumer	NOUN
ajis02-2967	71	52	interacting	interact	VERB
ajis02-2967	71	53	with	with	ADP
ajis02-2967	71	54	smart	smart	ADJ
ajis02-2967	71	55	technologies	technology	NOUN
ajis02-2967	71	56	in	in	ADP
ajis02-2967	71	57	retail	retail	ADJ
ajis02-2967	71	58	stores	store	NOUN
ajis02-2967	71	59	.	.	PUNCT
ajis02-2967	72	1	this	this	DET
ajis02-2967	72	2	conceptualisation	conceptualisation	NOUN
ajis02-2967	72	3	clarifies	clarify	VERB
ajis02-2967	72	4	the	the	DET
ajis02-2967	72	5	context	context	NOUN
ajis02-2967	72	6	-	-	PUNCT
ajis02-2967	72	7	dependent	dependent	ADJ
ajis02-2967	72	8	nature	nature	NOUN
ajis02-2967	72	9	of	of	ADP
ajis02-2967	72	10	customers	customer	NOUN
ajis02-2967	72	11	'	'	PART
ajis02-2967	72	12	expressions	expression	NOUN
ajis02-2967	72	13	,	,	PUNCT
ajis02-2967	72	14	such	such	ADJ
ajis02-2967	72	15	australasian	australasian	ADJ
ajis02-2967	72	16	journal	journal	NOUN
ajis02-2967	72	17	of	of	ADP
ajis02-2967	72	18	information	information	PROPN
ajis02-2967	72	19	systems	systems	PROPN
ajis02-2967	72	20	roy	roy	PROPN
ajis02-2967	72	21	,	,	PUNCT
ajis02-2967	72	22	singh	singh	PROPN
ajis02-2967	72	23	&	&	CCONJ
ajis02-2967	72	24	shabnam	shabnam	PROPN
ajis02-2967	72	25	2021	2021	NUM
ajis02-2967	72	26	,	,	PUNCT
ajis02-2967	72	27	vol	vol	NOUN
ajis02-2967	72	28	25	25	NUM
ajis02-2967	72	29	,	,	PUNCT
ajis02-2967	72	30	research	research	NOUN
ajis02-2967	72	31	on	on	ADP
ajis02-2967	72	32	user	user	NOUN
ajis02-2967	72	33	involvement	involvement	NOUN
ajis02-2967	72	34	modelling	model	VERB
ajis02-2967	72	35	customer	customer	NOUN
ajis02-2967	72	36	engagement	engagement	NOUN
ajis02-2967	72	37	behaviour	behaviour	NOUN
ajis02-2967	72	38	5	5	NUM
ajis02-2967	72	39	as	as	ADP
ajis02-2967	72	40	their	their	PRON
ajis02-2967	72	41	engagement	engagement	NOUN
ajis02-2967	72	42	which	which	PRON
ajis02-2967	72	43	tend	tend	VERB
ajis02-2967	72	44	to	to	PART
ajis02-2967	72	45	develop	develop	VERB
ajis02-2967	72	46	over	over	ADP
ajis02-2967	72	47	time	time	NOUN
ajis02-2967	72	48	under	under	ADP
ajis02-2967	72	49	conducive	conducive	ADJ
ajis02-2967	72	50	smart	smart	ADJ
ajis02-2967	72	51	service	service	NOUN
ajis02-2967	72	52	context	context	NOUN
ajis02-2967	72	53	and	and	CCONJ
ajis02-2967	72	54	favourable	favourable	ADJ
ajis02-2967	72	55	smart	smart	ADJ
ajis02-2967	72	56	service	service	NOUN
ajis02-2967	72	57	experience	experience	NOUN
ajis02-2967	72	58	(	(	PUNCT
ajis02-2967	72	59	brodie	brodie	PROPN
ajis02-2967	72	60	et	et	PROPN
ajis02-2967	72	61	al	al	PROPN
ajis02-2967	72	62	.	.	PROPN
ajis02-2967	72	63	,	,	PUNCT
ajis02-2967	72	64	2011	2011	NUM
ajis02-2967	72	65	)	)	PUNCT
ajis02-2967	72	66	.	.	PUNCT
ajis02-2967	73	1	the	the	DET
ajis02-2967	73	2	preceding	precede	VERB
ajis02-2967	73	3	discussion	discussion	NOUN
ajis02-2967	73	4	indicates	indicate	VERB
ajis02-2967	73	5	that	that	SCONJ
ajis02-2967	73	6	there	there	PRON
ajis02-2967	73	7	is	be	VERB
ajis02-2967	73	8	a	a	DET
ajis02-2967	73	9	need	need	NOUN
ajis02-2967	73	10	to	to	PART
ajis02-2967	73	11	address	address	VERB
ajis02-2967	73	12	the	the	DET
ajis02-2967	73	13	impact	impact	NOUN
ajis02-2967	73	14	of	of	ADP
ajis02-2967	73	15	srt	srt	NOUN
ajis02-2967	73	16	characteristics	characteristic	NOUN
ajis02-2967	73	17	and	and	CCONJ
ajis02-2967	73	18	consumers	consumer	NOUN
ajis02-2967	73	19	affective	affective	ADJ
ajis02-2967	73	20	responses	response	NOUN
ajis02-2967	73	21	to	to	PART
ajis02-2967	73	22	increase	increase	VERB
ajis02-2967	73	23	the	the	DET
ajis02-2967	73	24	likelihood	likelihood	NOUN
ajis02-2967	73	25	of	of	ADP
ajis02-2967	73	26	ceb	ceb	PROPN
ajis02-2967	73	27	in	in	ADP
ajis02-2967	73	28	smart	smart	ADJ
ajis02-2967	73	29	retailing	retailing	NOUN
ajis02-2967	73	30	context	context	NOUN
ajis02-2967	73	31	(	(	PUNCT
ajis02-2967	73	32	adapa	adapa	VERB
ajis02-2967	73	33	et	et	PROPN
ajis02-2967	73	34	al	al	PROPN
ajis02-2967	73	35	.	.	PROPN
ajis02-2967	73	36	,	,	PUNCT
ajis02-2967	73	37	2020	2020	NUM
ajis02-2967	73	38	;	;	PUNCT
ajis02-2967	73	39	grewal	grewal	PROPN
ajis02-2967	73	40	et	et	PROPN
ajis02-2967	73	41	al	al	PROPN
ajis02-2967	73	42	.	.	PROPN
ajis02-2967	73	43	,	,	PUNCT
ajis02-2967	73	44	2020a	2020a	NUM
ajis02-2967	73	45	;	;	PUNCT
ajis02-2967	73	46	wang	wang	PROPN
ajis02-2967	73	47	2020	2020	NUM
ajis02-2967	73	48	)	)	PUNCT
ajis02-2967	73	49	.	.	PUNCT
ajis02-2967	74	1	the	the	DET
ajis02-2967	74	2	following	follow	VERB
ajis02-2967	74	3	section	section	NOUN
ajis02-2967	74	4	presents	present	VERB
ajis02-2967	74	5	the	the	DET
ajis02-2967	74	6	research	research	NOUN
ajis02-2967	74	7	model	model	NOUN
ajis02-2967	74	8	and	and	CCONJ
ajis02-2967	74	9	specifies	specify	VERB
ajis02-2967	74	10	the	the	DET
ajis02-2967	74	11	relationships	relationship	NOUN
ajis02-2967	74	12	between	between	ADP
ajis02-2967	74	13	variables	variable	NOUN
ajis02-2967	74	14	in	in	ADP
ajis02-2967	74	15	the	the	DET
ajis02-2967	74	16	model	model	NOUN
ajis02-2967	74	17	.	.	PUNCT
ajis02-2967	75	1	3	3	NUM
ajis02-2967	75	2	the	the	DET
ajis02-2967	75	3	research	research	NOUN
ajis02-2967	75	4	model	model	NOUN
ajis02-2967	75	5	the	the	DET
ajis02-2967	75	6	research	research	NOUN
ajis02-2967	75	7	model	model	NOUN
ajis02-2967	75	8	proposed	propose	VERB
ajis02-2967	75	9	(	(	PUNCT
ajis02-2967	75	10	see	see	VERB
ajis02-2967	75	11	figure	figure	NOUN
ajis02-2967	75	12	1	1	NUM
ajis02-2967	75	13	)	)	PUNCT
ajis02-2967	75	14	in	in	ADP
ajis02-2967	75	15	this	this	DET
ajis02-2967	75	16	study	study	NOUN
ajis02-2967	75	17	adopts	adopt	VERB
ajis02-2967	75	18	the	the	DET
ajis02-2967	75	19	(	(	PUNCT
ajis02-2967	75	20	meta	meta	X
ajis02-2967	75	21	-	-	PUNCT
ajis02-2967	75	22	utaut	utaut	NOUN
ajis02-2967	75	23	)	)	PUNCT
ajis02-2967	75	24	theory	theory	NOUN
ajis02-2967	75	25	(	(	PUNCT
ajis02-2967	75	26	dwivedi	dwivedi	PROPN
ajis02-2967	75	27	et	et	PROPN
ajis02-2967	75	28	al	al	PROPN
ajis02-2967	75	29	.	.	PROPN
ajis02-2967	75	30	,	,	PUNCT
ajis02-2967	75	31	2019	2019	NUM
ajis02-2967	75	32	)	)	PUNCT
ajis02-2967	75	33	as	as	ADP
ajis02-2967	75	34	an	an	DET
ajis02-2967	75	35	overarching	overarching	ADJ
ajis02-2967	75	36	framework	framework	NOUN
ajis02-2967	75	37	and	and	CCONJ
ajis02-2967	75	38	provides	provide	VERB
ajis02-2967	75	39	a	a	DET
ajis02-2967	75	40	holistic	holistic	ADJ
ajis02-2967	75	41	framework	framework	NOUN
ajis02-2967	75	42	for	for	ADP
ajis02-2967	75	43	determining	determine	VERB
ajis02-2967	75	44	ceb	ceb	PROPN
ajis02-2967	75	45	towards	towards	ADP
ajis02-2967	75	46	srt	srt	NOUN
ajis02-2967	75	47	.	.	PROPN
ajis02-2967	75	48	prior	prior	ADJ
ajis02-2967	75	49	research	research	NOUN
ajis02-2967	75	50	in	in	ADP
ajis02-2967	75	51	the	the	DET
ajis02-2967	75	52	relevant	relevant	ADJ
ajis02-2967	75	53	domain	domain	NOUN
ajis02-2967	75	54	has	have	AUX
ajis02-2967	75	55	examined	examine	VERB
ajis02-2967	75	56	customer	customer	NOUN
ajis02-2967	75	57	attitudes	attitude	NOUN
ajis02-2967	75	58	and	and	CCONJ
ajis02-2967	75	59	behaviours	behaviour	NOUN
ajis02-2967	75	60	towards	towards	ADP
ajis02-2967	75	61	srt	srt	NOUN
ajis02-2967	75	62	by	by	ADP
ajis02-2967	75	63	integrating	integrate	VERB
ajis02-2967	75	64	several	several	ADJ
ajis02-2967	75	65	theories	theory	NOUN
ajis02-2967	75	66	,	,	PUNCT
ajis02-2967	75	67	such	such	ADJ
ajis02-2967	75	68	as	as	ADP
ajis02-2967	75	69	the	the	DET
ajis02-2967	75	70	technology	technology	NOUN
ajis02-2967	75	71	acceptance	acceptance	NOUN
ajis02-2967	75	72	model	model	NOUN
ajis02-2967	75	73	(	(	PUNCT
ajis02-2967	75	74	davis	davis	PROPN
ajis02-2967	75	75	1989	1989	NUM
ajis02-2967	75	76	)	)	PUNCT
ajis02-2967	75	77	technology	technology	NOUN
ajis02-2967	75	78	readiness	readiness	NOUN
ajis02-2967	75	79	perspective	perspective	NOUN
ajis02-2967	75	80	,	,	PUNCT
ajis02-2967	75	81	and	and	CCONJ
ajis02-2967	75	82	organisational	organisational	ADJ
ajis02-2967	75	83	theory	theory	NOUN
ajis02-2967	75	84	(	(	PUNCT
ajis02-2967	75	85	roy	roy	PROPN
ajis02-2967	75	86	et	et	PROPN
ajis02-2967	75	87	al	al	PROPN
ajis02-2967	75	88	.	.	PROPN
ajis02-2967	75	89	,	,	PUNCT
ajis02-2967	75	90	2018a	2018a	NUM
ajis02-2967	75	91	)	)	PUNCT
ajis02-2967	75	92	etc	etc	X
ajis02-2967	75	93	.	.	X
ajis02-2967	76	1	the	the	DET
ajis02-2967	76	2	current	current	ADJ
ajis02-2967	76	3	study	study	NOUN
ajis02-2967	76	4	uses	use	VERB
ajis02-2967	76	5	the	the	DET
ajis02-2967	76	6	meta	meta	ADJ
ajis02-2967	76	7	-	-	PUNCT
ajis02-2967	76	8	utaut	utaut	ADJ
ajis02-2967	76	9	model	model	NOUN
ajis02-2967	76	10	for	for	ADP
ajis02-2967	76	11	its	its	PRON
ajis02-2967	76	12	superior	superior	ADJ
ajis02-2967	76	13	predictive	predictive	ADJ
ajis02-2967	76	14	validity	validity	NOUN
ajis02-2967	76	15	compared	compare	VERB
ajis02-2967	76	16	to	to	ADP
ajis02-2967	76	17	other	other	ADJ
ajis02-2967	76	18	technology	technology	NOUN
ajis02-2967	76	19	usage	usage	NOUN
ajis02-2967	76	20	models	model	NOUN
ajis02-2967	76	21	(	(	PUNCT
ajis02-2967	76	22	tamilmani	tamilmani	NOUN
ajis02-2967	76	23	et	et	PROPN
ajis02-2967	76	24	al	al	PROPN
ajis02-2967	76	25	.	.	PROPN
ajis02-2967	76	26	,	,	PUNCT
ajis02-2967	76	27	2020	2020	NUM
ajis02-2967	76	28	;	;	PUNCT
ajis02-2967	76	29	dwivedi	dwivedi	PROPN
ajis02-2967	76	30	et	et	PROPN
ajis02-2967	76	31	al	al	PROPN
ajis02-2967	76	32	.	.	PROPN
ajis02-2967	76	33	,	,	PUNCT
ajis02-2967	76	34	2020	2020	NUM
ajis02-2967	76	35	)	)	PUNCT
ajis02-2967	76	36	.	.	PUNCT
ajis02-2967	77	1	we	we	PRON
ajis02-2967	77	2	extended	extend	VERB
ajis02-2967	77	3	the	the	DET
ajis02-2967	77	4	meta	meta	NOUN
ajis02-2967	77	5	-	-	PUNCT
ajis02-2967	77	6	utaut	utaut	NOUN
ajis02-2967	77	7	to	to	PART
ajis02-2967	77	8	incorporate	incorporate	VERB
ajis02-2967	77	9	srt	srt	NOUN
ajis02-2967	77	10	characteristics	characteristic	NOUN
ajis02-2967	77	11	,	,	PUNCT
ajis02-2967	77	12	namely	namely	ADV
ajis02-2967	77	13	,	,	PUNCT
ajis02-2967	77	14	srt	srt	NOUN
ajis02-2967	77	15	novelty	novelty	NOUN
ajis02-2967	77	16	,	,	PUNCT
ajis02-2967	77	17	srt	srt	NOUN
ajis02-2967	77	18	effectiveness	effectiveness	NOUN
ajis02-2967	77	19	,	,	PUNCT
ajis02-2967	77	20	and	and	CCONJ
ajis02-2967	77	21	srt	srt	NOUN
ajis02-2967	77	22	interaction	interaction	NOUN
ajis02-2967	77	23	quality	quality	NOUN
ajis02-2967	77	24	.	.	PUNCT
ajis02-2967	78	1	the	the	DET
ajis02-2967	78	2	proposed	propose	VERB
ajis02-2967	78	3	research	research	NOUN
ajis02-2967	78	4	model	model	NOUN
ajis02-2967	78	5	examines	examine	VERB
ajis02-2967	78	6	the	the	DET
ajis02-2967	78	7	impact	impact	NOUN
ajis02-2967	78	8	of	of	ADP
ajis02-2967	78	9	srt	srt	NOUN
ajis02-2967	78	10	characteristics	characteristic	NOUN
ajis02-2967	78	11	(	(	PUNCT
ajis02-2967	78	12	e.g.	e.g.	ADV
ajis02-2967	78	13	,	,	PUNCT
ajis02-2967	78	14	novelty	novelty	NOUN
ajis02-2967	78	15	,	,	PUNCT
ajis02-2967	78	16	effectiveness	effectiveness	NOUN
ajis02-2967	78	17	,	,	PUNCT
ajis02-2967	78	18	and	and	CCONJ
ajis02-2967	78	19	interaction	interaction	NOUN
ajis02-2967	78	20	quality	quality	NOUN
ajis02-2967	78	21	)	)	PUNCT
ajis02-2967	78	22	on	on	ADP
ajis02-2967	78	23	customers	customer	NOUN
ajis02-2967	78	24	affective	affective	ADJ
ajis02-2967	78	25	responses	response	NOUN
ajis02-2967	78	26	measured	measure	VERB
ajis02-2967	78	27	through	through	ADP
ajis02-2967	78	28	the	the	DET
ajis02-2967	78	29	utaut	utaut	PROPN
ajis02-2967	78	30	factors	factor	NOUN
ajis02-2967	78	31	(	(	PUNCT
ajis02-2967	78	32	e.g.	e.g.	ADV
ajis02-2967	78	33	,	,	PUNCT
ajis02-2967	78	34	ta	ta	X
ajis02-2967	78	35	(	(	PUNCT
ajis02-2967	78	36	i.e.	i.e.	X
ajis02-2967	78	37	,	,	PUNCT
ajis02-2967	78	38	performance	performance	NOUN
ajis02-2967	78	39	expectancy	expectancy	NOUN
ajis02-2967	78	40	and	and	CCONJ
ajis02-2967	78	41	effort	effort	NOUN
ajis02-2967	78	42	expectancy	expectancy	NOUN
ajis02-2967	78	43	)	)	PUNCT
ajis02-2967	78	44	,	,	PUNCT
ajis02-2967	78	45	and	and	CCONJ
ajis02-2967	78	46	cf	cf	INTJ
ajis02-2967	78	47	(	(	PUNCT
ajis02-2967	78	48	social	social	ADJ
ajis02-2967	78	49	influence	influence	NOUN
ajis02-2967	78	50	and	and	CCONJ
ajis02-2967	78	51	facilitating	facilitate	VERB
ajis02-2967	78	52	conditions	condition	NOUN
ajis02-2967	78	53	)	)	PUNCT
ajis02-2967	78	54	.	.	PUNCT
ajis02-2967	79	1	further	far	ADV
ajis02-2967	79	2	,	,	PUNCT
ajis02-2967	79	3	the	the	DET
ajis02-2967	79	4	study	study	NOUN
ajis02-2967	79	5	models	model	VERB
ajis02-2967	79	6	the	the	DET
ajis02-2967	79	7	impact	impact	NOUN
ajis02-2967	79	8	of	of	ADP
ajis02-2967	79	9	affective	affective	ADJ
ajis02-2967	79	10	responses	response	NOUN
ajis02-2967	79	11	on	on	ADP
ajis02-2967	79	12	customers	customer	NOUN
ajis02-2967	79	13	'	'	PART
ajis02-2967	79	14	attitudes	attitude	NOUN
ajis02-2967	79	15	toward	toward	ADP
ajis02-2967	79	16	and	and	CCONJ
ajis02-2967	79	17	intention	intention	NOUN
ajis02-2967	79	18	for	for	ADP
ajis02-2967	79	19	ceb	ceb	PROPN
ajis02-2967	79	20	towards	towards	ADP
ajis02-2967	79	21	srt	srt	PROPN
ajis02-2967	79	22	.	.	PROPN
ajis02-2967	79	23	figure	figure	NOUN
ajis02-2967	79	24	1	1	NUM
ajis02-2967	79	25	.	.	PUNCT
ajis02-2967	79	26	research	research	NOUN
ajis02-2967	79	27	model	model	NOUN
ajis02-2967	79	28	australasian	australasian	ADJ
ajis02-2967	79	29	journal	journal	NOUN
ajis02-2967	79	30	of	of	ADP
ajis02-2967	79	31	information	information	PROPN
ajis02-2967	79	32	systems	systems	PROPN
ajis02-2967	79	33	roy	roy	PROPN
ajis02-2967	79	34	,	,	PUNCT
ajis02-2967	79	35	singh	singh	PROPN
ajis02-2967	79	36	&	&	CCONJ
ajis02-2967	79	37	shabnam	shabnam	PROPN
ajis02-2967	79	38	2021	2021	NUM
ajis02-2967	79	39	,	,	PUNCT
ajis02-2967	79	40	vol	vol	NOUN
ajis02-2967	79	41	25	25	NUM
ajis02-2967	79	42	,	,	PUNCT
ajis02-2967	79	43	research	research	NOUN
ajis02-2967	79	44	on	on	ADP
ajis02-2967	79	45	user	user	NOUN
ajis02-2967	79	46	involvement	involvement	NOUN
ajis02-2967	79	47	modelling	model	VERB
ajis02-2967	79	48	customer	customer	NOUN
ajis02-2967	79	49	engagement	engagement	NOUN
ajis02-2967	79	50	behaviour	behaviour	NOUN
ajis02-2967	79	51	6	6	NUM
ajis02-2967	79	52	4	4	NUM
ajis02-2967	79	53	research	research	NOUN
ajis02-2967	79	54	hypotheses	hypothesis	NOUN
ajis02-2967	79	55	4.1	4.1	NUM
ajis02-2967	79	56	relating	relate	VERB
ajis02-2967	79	57	srt	srt	NOUN
ajis02-2967	79	58	characteristics	characteristic	NOUN
ajis02-2967	79	59	and	and	CCONJ
ajis02-2967	79	60	utaut	utaut	NOUN
ajis02-2967	79	61	variables	variable	NOUN
ajis02-2967	79	62	4.1.1	4.1.1	NUM
ajis02-2967	79	63	srt	srt	NOUN
ajis02-2967	79	64	novelty	novelty	NOUN
ajis02-2967	79	65	,	,	PUNCT
ajis02-2967	79	66	technology	technology	NOUN
ajis02-2967	79	67	attributes	attribute	VERB
ajis02-2967	79	68	,	,	PUNCT
ajis02-2967	79	69	and	and	CCONJ
ajis02-2967	79	70	contextual	contextual	ADJ
ajis02-2967	79	71	factors	factor	NOUN
ajis02-2967	79	72	the	the	DET
ajis02-2967	79	73	novelty	novelty	NOUN
ajis02-2967	79	74	of	of	ADP
ajis02-2967	79	75	srt	srt	NOUN
ajis02-2967	79	76	refers	refer	VERB
ajis02-2967	79	77	to	to	ADP
ajis02-2967	79	78	the	the	DET
ajis02-2967	79	79	degree	degree	NOUN
ajis02-2967	79	80	to	to	PART
ajis02-2967	79	81	which	which	PRON
ajis02-2967	79	82	customers	customer	NOUN
ajis02-2967	79	83	perceive	perceive	VERB
ajis02-2967	79	84	srt	srt	VERB
ajis02-2967	79	85	as	as	ADV
ajis02-2967	79	86	exclusive	exclusive	ADJ
ajis02-2967	79	87	for	for	ADP
ajis02-2967	79	88	its	its	PRON
ajis02-2967	79	89	innovativeness	innovativeness	NOUN
ajis02-2967	79	90	to	to	PART
ajis02-2967	79	91	contribute	contribute	VERB
ajis02-2967	79	92	to	to	PART
ajis02-2967	79	93	accomplish	accomplish	VERB
ajis02-2967	79	94	their	their	PRON
ajis02-2967	79	95	shopping	shopping	NOUN
ajis02-2967	79	96	goals	goal	NOUN
ajis02-2967	79	97	more	more	ADV
ajis02-2967	79	98	enjoyably	enjoyably	ADV
ajis02-2967	79	99	(	(	PUNCT
ajis02-2967	79	100	adapa	adapa	VERB
ajis02-2967	79	101	et	et	PROPN
ajis02-2967	79	102	al	al	PROPN
ajis02-2967	79	103	.	.	PROPN
ajis02-2967	79	104	,	,	PUNCT
ajis02-2967	79	105	2020	2020	NUM
ajis02-2967	79	106	)	)	PUNCT
ajis02-2967	79	107	and	and	CCONJ
ajis02-2967	79	108	satisfy	satisfy	VERB
ajis02-2967	79	109	their	their	PRON
ajis02-2967	79	110	desire	desire	NOUN
ajis02-2967	79	111	for	for	ADP
ajis02-2967	79	112	newness	newness	NOUN
ajis02-2967	79	113	(	(	PUNCT
ajis02-2967	79	114	leroi	leroi	NOUN
ajis02-2967	79	115	-	-	PUNCT
ajis02-2967	79	116	werelds	werelds	PROPN
ajis02-2967	79	117	,	,	PUNCT
ajis02-2967	79	118	2019	2019	NUM
ajis02-2967	79	119	)	)	PUNCT
ajis02-2967	79	120	.	.	PUNCT
ajis02-2967	80	1	customers	customer	NOUN
ajis02-2967	80	2	’	’	PART
ajis02-2967	80	3	perception	perception	NOUN
ajis02-2967	80	4	of	of	ADP
ajis02-2967	80	5	novelty	novelty	NOUN
ajis02-2967	80	6	is	be	AUX
ajis02-2967	80	7	subjective	subjective	ADJ
ajis02-2967	80	8	;	;	PUNCT
ajis02-2967	80	9	hence	hence	ADV
ajis02-2967	80	10	,	,	PUNCT
ajis02-2967	80	11	can	can	AUX
ajis02-2967	80	12	manifest	manifest	VERB
ajis02-2967	80	13	in	in	ADP
ajis02-2967	80	14	different	different	ADJ
ajis02-2967	80	15	ways	way	NOUN
ajis02-2967	80	16	and	and	CCONJ
ajis02-2967	80	17	must	must	AUX
ajis02-2967	80	18	,	,	PUNCT
ajis02-2967	80	19	therefore	therefore	ADV
ajis02-2967	80	20	,	,	PUNCT
ajis02-2967	80	21	be	be	AUX
ajis02-2967	80	22	carefully	carefully	ADV
ajis02-2967	80	23	examined	examine	VERB
ajis02-2967	80	24	(	(	PUNCT
ajis02-2967	80	25	blythe	blythe	PROPN
ajis02-2967	80	26	,	,	PUNCT
ajis02-2967	80	27	1999	1999	NUM
ajis02-2967	80	28	)	)	PUNCT
ajis02-2967	80	29	.	.	PUNCT
ajis02-2967	81	1	prior	prior	ADJ
ajis02-2967	81	2	literature	literature	NOUN
ajis02-2967	81	3	suggests	suggest	VERB
ajis02-2967	81	4	that	that	SCONJ
ajis02-2967	81	5	novelty	novelty	NOUN
ajis02-2967	81	6	characteristics	characteristic	NOUN
ajis02-2967	81	7	of	of	ADP
ajis02-2967	81	8	any	any	DET
ajis02-2967	81	9	service	service	NOUN
ajis02-2967	81	10	offered	offer	VERB
ajis02-2967	81	11	cause	cause	NOUN
ajis02-2967	81	12	either	either	CCONJ
ajis02-2967	81	13	positive	positive	ADJ
ajis02-2967	81	14	or	or	CCONJ
ajis02-2967	81	15	negative	negative	ADJ
ajis02-2967	81	16	affective	affective	ADJ
ajis02-2967	81	17	reactions	reaction	NOUN
ajis02-2967	81	18	(	(	PUNCT
ajis02-2967	81	19	wells	well	NOUN
ajis02-2967	81	20	et	et	PROPN
ajis02-2967	81	21	al	al	PROPN
ajis02-2967	81	22	.	.	PROPN
ajis02-2967	81	23	,	,	PUNCT
ajis02-2967	81	24	2010	2010	NUM
ajis02-2967	81	25	)	)	PUNCT
ajis02-2967	81	26	.	.	PUNCT
ajis02-2967	82	1	these	these	DET
ajis02-2967	82	2	affective	affective	ADJ
ajis02-2967	82	3	responses	response	NOUN
ajis02-2967	82	4	evolve	evolve	VERB
ajis02-2967	82	5	because	because	SCONJ
ajis02-2967	82	6	customers	customer	NOUN
ajis02-2967	82	7	perceive	perceive	VERB
ajis02-2967	82	8	novelty	novelty	NOUN
ajis02-2967	82	9	as	as	ADP
ajis02-2967	82	10	either	either	CCONJ
ajis02-2967	82	11	something	something	PRON
ajis02-2967	82	12	they	they	PRON
ajis02-2967	82	13	have	have	AUX
ajis02-2967	82	14	never	never	ADV
ajis02-2967	82	15	experienced	experience	VERB
ajis02-2967	82	16	before	before	ADV
ajis02-2967	82	17	or	or	CCONJ
ajis02-2967	82	18	as	as	ADP
ajis02-2967	82	19	previously	previously	ADV
ajis02-2967	82	20	experienced	experience	VERB
ajis02-2967	82	21	attributes	attribute	NOUN
ajis02-2967	82	22	that	that	PRON
ajis02-2967	82	23	are	be	AUX
ajis02-2967	82	24	presented	present	VERB
ajis02-2967	82	25	in	in	ADP
ajis02-2967	82	26	unprecedented	unprecedented	ADJ
ajis02-2967	82	27	combinations	combination	NOUN
ajis02-2967	82	28	(	(	PUNCT
ajis02-2967	82	29	wells	well	NOUN
ajis02-2967	82	30	et	et	PROPN
ajis02-2967	82	31	al	al	PROPN
ajis02-2967	82	32	.	.	PROPN
ajis02-2967	82	33	,	,	PUNCT
ajis02-2967	82	34	2010	2010	NUM
ajis02-2967	82	35	)	)	PUNCT
ajis02-2967	82	36	.	.	PUNCT
ajis02-2967	83	1	the	the	DET
ajis02-2967	83	2	ability	ability	NOUN
ajis02-2967	83	3	of	of	ADP
ajis02-2967	83	4	srt	srt	NOUN
ajis02-2967	83	5	to	to	PART
ajis02-2967	83	6	offer	offer	VERB
ajis02-2967	83	7	customers	customer	NOUN
ajis02-2967	83	8	with	with	ADP
ajis02-2967	83	9	enhanced	enhanced	ADJ
ajis02-2967	83	10	convenience	convenience	NOUN
ajis02-2967	83	11	,	,	PUNCT
ajis02-2967	83	12	experience	experience	NOUN
ajis02-2967	83	13	,	,	PUNCT
ajis02-2967	83	14	value	value	NOUN
ajis02-2967	83	15	,	,	PUNCT
ajis02-2967	83	16	and	and	CCONJ
ajis02-2967	83	17	engagement	engagement	NOUN
ajis02-2967	83	18	,	,	PUNCT
ajis02-2967	83	19	over	over	ADP
ajis02-2967	83	20	traditional	traditional	ADJ
ajis02-2967	83	21	retailing	retailing	NOUN
ajis02-2967	83	22	triggers	trigger	VERB
ajis02-2967	83	23	several	several	ADJ
ajis02-2967	83	24	positive	positive	ADJ
ajis02-2967	83	25	affective	affective	NOUN
ajis02-2967	83	26	responses	response	NOUN
ajis02-2967	83	27	among	among	ADP
ajis02-2967	83	28	customers	customer	NOUN
ajis02-2967	83	29	(	(	PUNCT
ajis02-2967	83	30	roy	roy	PROPN
ajis02-2967	83	31	et	et	PROPN
ajis02-2967	83	32	al	al	PROPN
ajis02-2967	83	33	.	.	PROPN
ajis02-2967	83	34	,	,	PUNCT
ajis02-2967	83	35	2017	2017	NUM
ajis02-2967	83	36	,	,	PUNCT
ajis02-2967	83	37	fan	fan	NOUN
ajis02-2967	83	38	et	et	PROPN
ajis02-2967	83	39	al	al	PROPN
ajis02-2967	83	40	.	.	PROPN
ajis02-2967	83	41	,	,	PUNCT
ajis02-2967	83	42	2020	2020	NUM
ajis02-2967	83	43	)	)	PUNCT
ajis02-2967	83	44	.	.	PUNCT
ajis02-2967	84	1	also	also	ADV
ajis02-2967	84	2	,	,	PUNCT
ajis02-2967	84	3	the	the	DET
ajis02-2967	84	4	increased	increase	VERB
ajis02-2967	84	5	interactivity	interactivity	NOUN
ajis02-2967	84	6	in	in	ADP
ajis02-2967	84	7	srt	srt	NOUN
ajis02-2967	84	8	allows	allow	VERB
ajis02-2967	84	9	the	the	DET
ajis02-2967	84	10	customers	customer	NOUN
ajis02-2967	84	11	to	to	PART
ajis02-2967	84	12	shop	shop	VERB
ajis02-2967	84	13	with	with	ADP
ajis02-2967	84	14	ease	ease	NOUN
ajis02-2967	84	15	(	(	PUNCT
ajis02-2967	84	16	roy	roy	PROPN
ajis02-2967	84	17	et	et	PROPN
ajis02-2967	84	18	al	al	PROPN
ajis02-2967	84	19	.	.	PROPN
ajis02-2967	84	20	,	,	PUNCT
ajis02-2967	84	21	2017	2017	NUM
ajis02-2967	84	22	)	)	PUNCT
ajis02-2967	84	23	.	.	PUNCT
ajis02-2967	85	1	these	these	DET
ajis02-2967	85	2	positive	positive	ADJ
ajis02-2967	85	3	outcomes	outcome	NOUN
ajis02-2967	85	4	are	be	AUX
ajis02-2967	85	5	possible	possible	ADJ
ajis02-2967	85	6	because	because	SCONJ
ajis02-2967	85	7	the	the	DET
ajis02-2967	85	8	perceived	perceive	VERB
ajis02-2967	85	9	benefit	benefit	NOUN
ajis02-2967	85	10	of	of	ADP
ajis02-2967	85	11	shopping	shop	VERB
ajis02-2967	85	12	through	through	ADP
ajis02-2967	85	13	srt	srt	NOUN
ajis02-2967	85	14	outweighs	outweigh	VERB
ajis02-2967	85	15	the	the	DET
ajis02-2967	85	16	costs	cost	NOUN
ajis02-2967	85	17	associated	associate	VERB
ajis02-2967	85	18	with	with	ADP
ajis02-2967	85	19	maintaining	maintain	VERB
ajis02-2967	85	20	the	the	DET
ajis02-2967	85	21	status	status	NOUN
ajis02-2967	85	22	quo	quo	NOUN
ajis02-2967	85	23	.	.	PUNCT
ajis02-2967	86	1	thus	thus	ADV
ajis02-2967	86	2	,	,	PUNCT
ajis02-2967	86	3	we	we	PRON
ajis02-2967	86	4	advance	advance	VERB
ajis02-2967	86	5	the	the	DET
ajis02-2967	86	6	following	following	ADJ
ajis02-2967	86	7	hypotheses	hypothesis	NOUN
ajis02-2967	86	8	:	:	PUNCT
ajis02-2967	86	9	h1	h1	NOUN
ajis02-2967	86	10	(	(	PUNCT
ajis02-2967	86	11	a	a	DET
ajis02-2967	86	12	-	-	PUNCT
ajis02-2967	86	13	b	b	NOUN
ajis02-2967	86	14	)	)	PUNCT
ajis02-2967	86	15	srt	srt	NOUN
ajis02-2967	86	16	novelty	novelty	NOUN
ajis02-2967	86	17	positively	positively	ADV
ajis02-2967	86	18	influences	influence	VERB
ajis02-2967	86	19	technology	technology	NOUN
ajis02-2967	86	20	attributes	attribute	NOUN
ajis02-2967	86	21	(	(	PUNCT
ajis02-2967	86	22	performance	performance	NOUN
ajis02-2967	86	23	expectancy	expectancy	NOUN
ajis02-2967	86	24	and	and	CCONJ
ajis02-2967	86	25	effort	effort	NOUN
ajis02-2967	86	26	expectancy	expectancy	NOUN
ajis02-2967	86	27	)	)	PUNCT
ajis02-2967	86	28	.	.	PUNCT
ajis02-2967	87	1	h1	h1	PROPN
ajis02-2967	87	2	(	(	PUNCT
ajis02-2967	87	3	c	c	NOUN
ajis02-2967	87	4	-	-	PUNCT
ajis02-2967	87	5	d	d	NOUN
ajis02-2967	87	6	)	)	PUNCT
ajis02-2967	87	7	srt	srt	NOUN
ajis02-2967	87	8	novelty	novelty	NOUN
ajis02-2967	87	9	positively	positively	ADV
ajis02-2967	87	10	influences	influence	VERB
ajis02-2967	87	11	contextual	contextual	ADJ
ajis02-2967	87	12	factors	factor	NOUN
ajis02-2967	87	13	(	(	PUNCT
ajis02-2967	87	14	social	social	ADJ
ajis02-2967	87	15	influence	influence	NOUN
ajis02-2967	87	16	and	and	CCONJ
ajis02-2967	87	17	facilitating	facilitate	VERB
ajis02-2967	87	18	conditions	condition	NOUN
ajis02-2967	87	19	)	)	PUNCT
ajis02-2967	87	20	.	.	PUNCT
ajis02-2967	88	1	4.1.2	4.1.2	NUM
ajis02-2967	88	2	srt	srt	NOUN
ajis02-2967	88	3	effectiveness	effectiveness	NOUN
ajis02-2967	88	4	,	,	PUNCT
ajis02-2967	88	5	technology	technology	NOUN
ajis02-2967	88	6	attributes	attribute	VERB
ajis02-2967	88	7	,	,	PUNCT
ajis02-2967	88	8	and	and	CCONJ
ajis02-2967	88	9	contextual	contextual	ADJ
ajis02-2967	88	10	factors	factor	NOUN
ajis02-2967	88	11	srt	srt	NOUN
ajis02-2967	88	12	effectiveness	effectiveness	NOUN
ajis02-2967	88	13	refers	refer	VERB
ajis02-2967	88	14	to	to	ADP
ajis02-2967	88	15	the	the	DET
ajis02-2967	88	16	extent	extent	NOUN
ajis02-2967	88	17	to	to	PART
ajis02-2967	88	18	which	which	PRON
ajis02-2967	88	19	customers	customer	NOUN
ajis02-2967	88	20	perceive	perceive	VERB
ajis02-2967	88	21	srt	srt	NOUN
ajis02-2967	88	22	’s	’s	PART
ajis02-2967	88	23	contribution	contribution	NOUN
ajis02-2967	88	24	to	to	ADP
ajis02-2967	88	25	their	their	PRON
ajis02-2967	88	26	shopping	shopping	NOUN
ajis02-2967	88	27	goals	goal	NOUN
ajis02-2967	88	28	and	and	CCONJ
ajis02-2967	88	29	eventually	eventually	ADV
ajis02-2967	88	30	improves	improve	VERB
ajis02-2967	88	31	their	their	PRON
ajis02-2967	88	32	overall	overall	ADJ
ajis02-2967	88	33	shopping	shopping	NOUN
ajis02-2967	88	34	experience	experience	NOUN
ajis02-2967	88	35	(	(	PUNCT
ajis02-2967	88	36	roy	roy	PROPN
ajis02-2967	88	37	et	et	PROPN
ajis02-2967	88	38	al	al	PROPN
ajis02-2967	88	39	.	.	PROPN
ajis02-2967	88	40	,	,	PUNCT
ajis02-2967	88	41	2020a	2020a	NUM
ajis02-2967	88	42	)	)	PUNCT
ajis02-2967	88	43	.	.	PUNCT
ajis02-2967	89	1	customers	customer	NOUN
ajis02-2967	89	2	perceive	perceive	VERB
ajis02-2967	89	3	an	an	DET
ajis02-2967	89	4	increase	increase	NOUN
ajis02-2967	89	5	in	in	ADP
ajis02-2967	89	6	effectiveness	effectiveness	NOUN
ajis02-2967	89	7	when	when	SCONJ
ajis02-2967	89	8	they	they	PRON
ajis02-2967	89	9	can	can	AUX
ajis02-2967	89	10	perform	perform	VERB
ajis02-2967	89	11	a	a	DET
ajis02-2967	89	12	transaction	transaction	NOUN
ajis02-2967	89	13	with	with	ADP
ajis02-2967	89	14	increasing	increase	VERB
ajis02-2967	89	15	speed	speed	NOUN
ajis02-2967	89	16	,	,	PUNCT
ajis02-2967	89	17	control	control	NOUN
ajis02-2967	89	18	,	,	PUNCT
ajis02-2967	89	19	and	and	CCONJ
ajis02-2967	89	20	convenience	convenience	NOUN
ajis02-2967	89	21	(	(	PUNCT
ajis02-2967	89	22	collier	collier	PROPN
ajis02-2967	89	23	et	et	PROPN
ajis02-2967	89	24	al	al	PROPN
ajis02-2967	89	25	.	.	PROPN
ajis02-2967	89	26	,	,	PUNCT
ajis02-2967	89	27	2015	2015	NUM
ajis02-2967	89	28	;	;	PUNCT
ajis02-2967	89	29	de	de	PROPN
ajis02-2967	89	30	keyser	keyser	PROPN
ajis02-2967	89	31	et	et	PROPN
ajis02-2967	89	32	al	al	PROPN
ajis02-2967	89	33	.	.	PROPN
ajis02-2967	89	34	,	,	PUNCT
ajis02-2967	89	35	2020	2020	NUM
ajis02-2967	89	36	)	)	PUNCT
ajis02-2967	89	37	when	when	SCONJ
ajis02-2967	89	38	shopping	shop	VERB
ajis02-2967	89	39	via	via	ADP
ajis02-2967	89	40	srt	srt	PROPN
ajis02-2967	89	41	.	.	PUNCT
ajis02-2967	90	1	the	the	DET
ajis02-2967	90	2	ability	ability	NOUN
ajis02-2967	90	3	of	of	ADP
ajis02-2967	90	4	srt	srt	NOUN
ajis02-2967	90	5	to	to	ADP
ajis02-2967	90	6	leverage	leverage	NOUN
ajis02-2967	90	7	improved	improved	ADJ
ajis02-2967	90	8	experience	experience	NOUN
ajis02-2967	90	9	enhances	enhance	VERB
ajis02-2967	90	10	customers	customer	NOUN
ajis02-2967	90	11	’	’	PART
ajis02-2967	90	12	shopping	shopping	NOUN
ajis02-2967	90	13	satisfaction	satisfaction	NOUN
ajis02-2967	90	14	and	and	CCONJ
ajis02-2967	90	15	ultimately	ultimately	ADV
ajis02-2967	90	16	increases	increase	VERB
ajis02-2967	90	17	their	their	PRON
ajis02-2967	90	18	shopping	shopping	NOUN
ajis02-2967	90	19	effectiveness	effectiveness	NOUN
ajis02-2967	90	20	(	(	PUNCT
ajis02-2967	90	21	roy	roy	PROPN
ajis02-2967	90	22	et	et	PROPN
ajis02-2967	90	23	al	al	PROPN
ajis02-2967	90	24	.	.	PROPN
ajis02-2967	90	25	,	,	PUNCT
ajis02-2967	90	26	2017	2017	NUM
ajis02-2967	90	27	)	)	PUNCT
ajis02-2967	90	28	.	.	PUNCT
ajis02-2967	91	1	in	in	ADP
ajis02-2967	91	2	addition	addition	NOUN
ajis02-2967	91	3	to	to	ADP
ajis02-2967	91	4	that	that	PRON
ajis02-2967	91	5	,	,	PUNCT
ajis02-2967	91	6	smart	smart	ADJ
ajis02-2967	91	7	customer	customer	NOUN
ajis02-2967	91	8	experience	experience	NOUN
ajis02-2967	91	9	also	also	ADV
ajis02-2967	91	10	reduces	reduce	VERB
ajis02-2967	91	11	customers	customer	NOUN
ajis02-2967	91	12	’	'	PUNCT
ajis02-2967	91	13	perceived	perceive	VERB
ajis02-2967	91	14	risk	risk	NOUN
ajis02-2967	91	15	towards	towards	ADP
ajis02-2967	91	16	srt	srt	NOUN
ajis02-2967	91	17	,	,	PUNCT
ajis02-2967	91	18	thereby	thereby	ADV
ajis02-2967	91	19	,	,	PUNCT
ajis02-2967	91	20	also	also	ADV
ajis02-2967	91	21	increasing	increase	VERB
ajis02-2967	91	22	their	their	PRON
ajis02-2967	91	23	shopping	shopping	NOUN
ajis02-2967	91	24	effectiveness	effectiveness	NOUN
ajis02-2967	91	25	(	(	PUNCT
ajis02-2967	91	26	roy	roy	PROPN
ajis02-2967	91	27	et	et	PROPN
ajis02-2967	91	28	al	al	PROPN
ajis02-2967	91	29	.	.	PROPN
ajis02-2967	91	30	,	,	PUNCT
ajis02-2967	91	31	2017	2017	NUM
ajis02-2967	91	32	)	)	PUNCT
ajis02-2967	91	33	.	.	PUNCT
ajis02-2967	92	1	the	the	DET
ajis02-2967	92	2	ability	ability	NOUN
ajis02-2967	92	3	of	of	ADP
ajis02-2967	92	4	srt	srt	NOUN
ajis02-2967	92	5	to	to	PART
ajis02-2967	92	6	allow	allow	VERB
ajis02-2967	92	7	customers	customer	NOUN
ajis02-2967	92	8	to	to	PART
ajis02-2967	92	9	accomplish	accomplish	VERB
ajis02-2967	92	10	their	their	PRON
ajis02-2967	92	11	shopping	shopping	NOUN
ajis02-2967	92	12	tasks	task	NOUN
ajis02-2967	92	13	with	with	ADP
ajis02-2967	92	14	efficiency	efficiency	NOUN
ajis02-2967	92	15	and	and	CCONJ
ajis02-2967	92	16	ease	ease	NOUN
ajis02-2967	92	17	will	will	AUX
ajis02-2967	92	18	impact	impact	VERB
ajis02-2967	92	19	customers	customer	NOUN
ajis02-2967	92	20	’	’	PART
ajis02-2967	92	21	affective	affective	ADJ
ajis02-2967	92	22	behaviour	behaviour	NOUN
ajis02-2967	92	23	(	(	PUNCT
ajis02-2967	92	24	overby	overby	NOUN
ajis02-2967	92	25	and	and	CCONJ
ajis02-2967	92	26	lee	lee	PROPN
ajis02-2967	92	27	,	,	PUNCT
ajis02-2967	92	28	2004	2004	NUM
ajis02-2967	92	29	)	)	PUNCT
ajis02-2967	92	30	.	.	PUNCT
ajis02-2967	93	1	the	the	DET
ajis02-2967	93	2	srt	srt	NOUN
ajis02-2967	93	3	effectiveness	effectiveness	NOUN
ajis02-2967	93	4	is	be	AUX
ajis02-2967	93	5	likely	likely	ADJ
ajis02-2967	93	6	to	to	PART
ajis02-2967	93	7	influence	influence	VERB
ajis02-2967	93	8	customers	customer	NOUN
ajis02-2967	93	9	’	’	PART
ajis02-2967	93	10	perceptions	perception	NOUN
ajis02-2967	93	11	of	of	ADP
ajis02-2967	93	12	the	the	DET
ajis02-2967	93	13	resources	resource	NOUN
ajis02-2967	93	14	and	and	CCONJ
ajis02-2967	93	15	support	support	NOUN
ajis02-2967	93	16	available	available	ADJ
ajis02-2967	93	17	by	by	ADP
ajis02-2967	93	18	the	the	DET
ajis02-2967	93	19	smart	smart	ADJ
ajis02-2967	93	20	retailer	retailer	NOUN
ajis02-2967	93	21	to	to	PART
ajis02-2967	93	22	perform	perform	VERB
ajis02-2967	93	23	a	a	DET
ajis02-2967	93	24	behaviour	behaviour	NOUN
ajis02-2967	93	25	(	(	PUNCT
ajis02-2967	93	26	brown	brown	NOUN
ajis02-2967	93	27	and	and	CCONJ
ajis02-2967	93	28	venkatesh	venkatesh	NOUN
ajis02-2967	93	29	,	,	PUNCT
ajis02-2967	93	30	2005	2005	NUM
ajis02-2967	93	31	;	;	PUNCT
ajis02-2967	93	32	collier	collier	PROPN
ajis02-2967	93	33	et	et	PROPN
ajis02-2967	93	34	al	al	PROPN
ajis02-2967	93	35	.	.	PROPN
ajis02-2967	93	36	,	,	PUNCT
ajis02-2967	93	37	2015	2015	NUM
ajis02-2967	93	38	;	;	PUNCT
ajis02-2967	93	39	de	de	PROPN
ajis02-2967	93	40	keyser	keyser	PROPN
ajis02-2967	93	41	et	et	PROPN
ajis02-2967	93	42	al	al	PROPN
ajis02-2967	93	43	.	.	PROPN
ajis02-2967	93	44	2020	2020	NUM
ajis02-2967	93	45	)	)	PUNCT
ajis02-2967	93	46	.	.	PUNCT
ajis02-2967	94	1	therefore	therefore	ADV
ajis02-2967	94	2	,	,	PUNCT
ajis02-2967	94	3	we	we	PRON
ajis02-2967	94	4	advance	advance	VERB
ajis02-2967	94	5	the	the	DET
ajis02-2967	94	6	following	following	ADJ
ajis02-2967	94	7	hypotheses	hypothesis	NOUN
ajis02-2967	94	8	:	:	PUNCT
ajis02-2967	94	9	h2	h2	NOUN
ajis02-2967	94	10	(	(	PUNCT
ajis02-2967	94	11	a	a	PROPN
ajis02-2967	94	12	-	-	PUNCT
ajis02-2967	94	13	b	b	NOUN
ajis02-2967	94	14	)	)	PUNCT
ajis02-2967	94	15	srt	srt	NOUN
ajis02-2967	94	16	effectiveness	effectiveness	NOUN
ajis02-2967	94	17	positively	positively	ADV
ajis02-2967	94	18	influences	influence	VERB
ajis02-2967	94	19	technology	technology	NOUN
ajis02-2967	94	20	attributes	attribute	NOUN
ajis02-2967	94	21	(	(	PUNCT
ajis02-2967	94	22	performance	performance	NOUN
ajis02-2967	94	23	expectancy	expectancy	NOUN
ajis02-2967	94	24	and	and	CCONJ
ajis02-2967	94	25	effort	effort	NOUN
ajis02-2967	94	26	expectancy	expectancy	NOUN
ajis02-2967	94	27	)	)	PUNCT
ajis02-2967	94	28	.	.	PUNCT
ajis02-2967	95	1	h2	h2	NOUN
ajis02-2967	95	2	(	(	PUNCT
ajis02-2967	95	3	c	c	NOUN
ajis02-2967	95	4	-	-	PUNCT
ajis02-2967	95	5	d	d	NOUN
ajis02-2967	95	6	)	)	PUNCT
ajis02-2967	95	7	srt	srt	NOUN
ajis02-2967	95	8	effectiveness	effectiveness	NOUN
ajis02-2967	95	9	positively	positively	ADV
ajis02-2967	95	10	influences	influence	VERB
ajis02-2967	95	11	contextual	contextual	ADJ
ajis02-2967	95	12	factors	factor	NOUN
ajis02-2967	95	13	(	(	PUNCT
ajis02-2967	95	14	social	social	ADJ
ajis02-2967	95	15	influence	influence	NOUN
ajis02-2967	95	16	and	and	CCONJ
ajis02-2967	95	17	facilitating	facilitate	VERB
ajis02-2967	95	18	conditions	condition	NOUN
ajis02-2967	95	19	)	)	PUNCT
ajis02-2967	95	20	.	.	PUNCT
ajis02-2967	96	1	australasian	australasian	ADJ
ajis02-2967	96	2	journal	journal	NOUN
ajis02-2967	96	3	of	of	ADP
ajis02-2967	96	4	information	information	PROPN
ajis02-2967	96	5	systems	systems	PROPN
ajis02-2967	96	6	roy	roy	PROPN
ajis02-2967	96	7	,	,	PUNCT
ajis02-2967	96	8	singh	singh	PROPN
ajis02-2967	96	9	&	&	CCONJ
ajis02-2967	96	10	shabnam	shabnam	PROPN
ajis02-2967	96	11	2021	2021	NUM
ajis02-2967	96	12	,	,	PUNCT
ajis02-2967	96	13	vol	vol	NOUN
ajis02-2967	96	14	25	25	NUM
ajis02-2967	96	15	,	,	PUNCT
ajis02-2967	96	16	research	research	NOUN
ajis02-2967	96	17	on	on	ADP
ajis02-2967	96	18	user	user	NOUN
ajis02-2967	96	19	involvement	involvement	NOUN
ajis02-2967	96	20	modelling	model	VERB
ajis02-2967	96	21	customer	customer	NOUN
ajis02-2967	96	22	engagement	engagement	NOUN
ajis02-2967	96	23	behaviour	behaviour	NOUN
ajis02-2967	96	24	7	7	NUM
ajis02-2967	96	25	4.1.3	4.1.3	NUM
ajis02-2967	96	26	srt	srt	NOUN
ajis02-2967	96	27	interaction	interaction	NOUN
ajis02-2967	96	28	quality	quality	NOUN
ajis02-2967	96	29	,	,	PUNCT
ajis02-2967	96	30	technology	technology	NOUN
ajis02-2967	96	31	attributes	attribute	VERB
ajis02-2967	96	32	,	,	PUNCT
ajis02-2967	96	33	and	and	CCONJ
ajis02-2967	96	34	contextual	contextual	ADJ
ajis02-2967	96	35	factors	factor	NOUN
ajis02-2967	96	36	srt	srt	VERB
ajis02-2967	96	37	interaction	interaction	NOUN
ajis02-2967	96	38	quality	quality	NOUN
ajis02-2967	96	39	is	be	AUX
ajis02-2967	96	40	customers	customer	NOUN
ajis02-2967	96	41	’	’	PART
ajis02-2967	96	42	perception	perception	NOUN
ajis02-2967	96	43	toward	toward	ADP
ajis02-2967	96	44	any	any	DET
ajis02-2967	96	45	specific	specific	ADJ
ajis02-2967	96	46	event	event	NOUN
ajis02-2967	96	47	of	of	ADP
ajis02-2967	96	48	interaction	interaction	NOUN
ajis02-2967	96	49	with	with	ADP
ajis02-2967	96	50	the	the	DET
ajis02-2967	96	51	srt	srt	NOUN
ajis02-2967	96	52	,	,	PUNCT
ajis02-2967	96	53	which	which	PRON
ajis02-2967	96	54	takes	take	VERB
ajis02-2967	96	55	into	into	ADP
ajis02-2967	96	56	account	account	NOUN
ajis02-2967	96	57	the	the	DET
ajis02-2967	96	58	environmental	environmental	ADJ
ajis02-2967	96	59	elements	element	NOUN
ajis02-2967	96	60	in	in	ADP
ajis02-2967	96	61	the	the	DET
ajis02-2967	96	62	store	store	NOUN
ajis02-2967	96	63	.	.	PUNCT
ajis02-2967	97	1	the	the	DET
ajis02-2967	97	2	quality	quality	NOUN
ajis02-2967	97	3	of	of	ADP
ajis02-2967	97	4	interaction	interaction	NOUN
ajis02-2967	97	5	thus	thus	ADV
ajis02-2967	97	6	fosters	foster	VERB
ajis02-2967	97	7	individuals	individual	NOUN
ajis02-2967	97	8	'	'	PART
ajis02-2967	97	9	engagement	engagement	NOUN
ajis02-2967	97	10	levels	level	NOUN
ajis02-2967	97	11	throughout	throughout	ADP
ajis02-2967	97	12	a	a	DET
ajis02-2967	97	13	specific	specific	ADJ
ajis02-2967	97	14	event	event	NOUN
ajis02-2967	97	15	of	of	ADP
ajis02-2967	97	16	interaction	interaction	NOUN
ajis02-2967	97	17	and	and	CCONJ
ajis02-2967	97	18	generate	generate	VERB
ajis02-2967	97	19	certain	certain	ADJ
ajis02-2967	97	20	affective	affective	ADJ
ajis02-2967	97	21	responses	response	NOUN
ajis02-2967	97	22	(	(	PUNCT
ajis02-2967	97	23	bejerholm	bejerholm	NOUN
ajis02-2967	97	24	and	and	CCONJ
ajis02-2967	97	25	eklund	eklund	PROPN
ajis02-2967	97	26	,	,	PUNCT
ajis02-2967	97	27	2007	2007	NUM
ajis02-2967	97	28	)	)	PUNCT
ajis02-2967	97	29	.	.	PUNCT
ajis02-2967	98	1	in	in	ADP
ajis02-2967	98	2	smart	smart	ADJ
ajis02-2967	98	3	retailing	retailing	NOUN
ajis02-2967	98	4	,	,	PUNCT
ajis02-2967	98	5	the	the	DET
ajis02-2967	98	6	interactions	interaction	NOUN
ajis02-2967	98	7	between	between	ADP
ajis02-2967	98	8	customers	customer	NOUN
ajis02-2967	98	9	and	and	CCONJ
ajis02-2967	98	10	srt	srt	NOUN
ajis02-2967	98	11	occurs	occur	VERB
ajis02-2967	98	12	in	in	ADP
ajis02-2967	98	13	several	several	ADJ
ajis02-2967	98	14	ways	way	NOUN
ajis02-2967	98	15	.	.	PUNCT
ajis02-2967	99	1	these	these	PRON
ajis02-2967	99	2	include	include	VERB
ajis02-2967	99	3	interactions	interaction	NOUN
ajis02-2967	99	4	among	among	ADP
ajis02-2967	99	5	the	the	DET
ajis02-2967	99	6	customers	customer	NOUN
ajis02-2967	99	7	,	,	PUNCT
ajis02-2967	99	8	smart	smart	ADJ
ajis02-2967	99	9	objects	object	NOUN
ajis02-2967	99	10	,	,	PUNCT
ajis02-2967	99	11	products	product	NOUN
ajis02-2967	99	12	(	(	PUNCT
ajis02-2967	99	13	brands	brand	NOUN
ajis02-2967	99	14	)	)	PUNCT
ajis02-2967	99	15	,	,	PUNCT
ajis02-2967	99	16	retailers	retailer	NOUN
ajis02-2967	99	17	,	,	PUNCT
ajis02-2967	99	18	and	and	CCONJ
ajis02-2967	99	19	retail	retail	ADJ
ajis02-2967	99	20	channels	channel	NOUN
ajis02-2967	99	21	(	(	PUNCT
ajis02-2967	99	22	touchpoints	touchpoint	NOUN
ajis02-2967	99	23	)	)	PUNCT
ajis02-2967	99	24	(	(	PUNCT
ajis02-2967	99	25	roy	roy	PROPN
ajis02-2967	99	26	et	et	PROPN
ajis02-2967	99	27	al	al	PROPN
ajis02-2967	99	28	.	.	PROPN
ajis02-2967	99	29	,	,	PUNCT
ajis02-2967	99	30	2017	2017	NUM
ajis02-2967	99	31	;	;	PUNCT
ajis02-2967	99	32	knote	knote	VERB
ajis02-2967	99	33	et	et	PROPN
ajis02-2967	99	34	al	al	PROPN
ajis02-2967	99	35	.	.	PROPN
ajis02-2967	99	36	,	,	PUNCT
ajis02-2967	99	37	2020	2020	NUM
ajis02-2967	99	38	)	)	PUNCT
ajis02-2967	99	39	.	.	PUNCT
ajis02-2967	100	1	when	when	SCONJ
ajis02-2967	100	2	customers	customer	NOUN
ajis02-2967	100	3	interact	interact	VERB
ajis02-2967	100	4	with	with	ADP
ajis02-2967	100	5	technology	technology	NOUN
ajis02-2967	100	6	including	include	VERB
ajis02-2967	100	7	srt	srt	NOUN
ajis02-2967	100	8	,	,	PUNCT
ajis02-2967	100	9	their	their	PRON
ajis02-2967	100	10	overall	overall	ADJ
ajis02-2967	100	11	interaction	interaction	NOUN
ajis02-2967	100	12	quality	quality	NOUN
ajis02-2967	100	13	is	be	AUX
ajis02-2967	100	14	contingent	contingent	ADJ
ajis02-2967	100	15	on	on	ADP
ajis02-2967	100	16	factors	factor	NOUN
ajis02-2967	100	17	such	such	ADJ
ajis02-2967	100	18	as	as	ADP
ajis02-2967	100	19	information	information	NOUN
ajis02-2967	100	20	content	content	NOUN
ajis02-2967	100	21	quality	quality	NOUN
ajis02-2967	100	22	(	(	PUNCT
ajis02-2967	100	23	park	park	NOUN
ajis02-2967	100	24	et	et	NOUN
ajis02-2967	100	25	al	al	PROPN
ajis02-2967	100	26	.	.	PROPN
ajis02-2967	100	27	,	,	PUNCT
ajis02-2967	100	28	2008	2008	NUM
ajis02-2967	100	29	)	)	PUNCT
ajis02-2967	100	30	,	,	PUNCT
ajis02-2967	100	31	system	system	NOUN
ajis02-2967	100	32	quality	quality	NOUN
ajis02-2967	100	33	,	,	PUNCT
ajis02-2967	100	34	and	and	CCONJ
ajis02-2967	100	35	service	service	NOUN
ajis02-2967	100	36	quality	quality	NOUN
ajis02-2967	100	37	(	(	PUNCT
ajis02-2967	100	38	shin	shin	NOUN
ajis02-2967	100	39	,	,	PUNCT
ajis02-2967	100	40	2015	2015	NUM
ajis02-2967	100	41	)	)	PUNCT
ajis02-2967	100	42	or	or	CCONJ
ajis02-2967	100	43	a	a	DET
ajis02-2967	100	44	combination	combination	NOUN
ajis02-2967	100	45	thereof	thereof	ADV
ajis02-2967	100	46	.	.	PUNCT
ajis02-2967	101	1	the	the	DET
ajis02-2967	101	2	information	information	NOUN
ajis02-2967	101	3	quality	quality	NOUN
ajis02-2967	101	4	is	be	AUX
ajis02-2967	101	5	determined	determine	VERB
ajis02-2967	101	6	by	by	ADP
ajis02-2967	101	7	both	both	CCONJ
ajis02-2967	101	8	the	the	DET
ajis02-2967	101	9	informativeness	informativeness	NOUN
ajis02-2967	101	10	and	and	CCONJ
ajis02-2967	101	11	entertainment	entertainment	NOUN
ajis02-2967	101	12	ability	ability	NOUN
ajis02-2967	101	13	of	of	ADP
ajis02-2967	101	14	the	the	DET
ajis02-2967	101	15	technology	technology	NOUN
ajis02-2967	101	16	(	(	PUNCT
ajis02-2967	101	17	negash	negash	VERB
ajis02-2967	101	18	et	et	PROPN
ajis02-2967	101	19	al	al	PROPN
ajis02-2967	101	20	.	.	PROPN
ajis02-2967	101	21	,	,	PUNCT
ajis02-2967	101	22	2003	2003	NUM
ajis02-2967	101	23	)	)	PUNCT
ajis02-2967	101	24	.	.	PUNCT
ajis02-2967	102	1	the	the	DET
ajis02-2967	102	2	former	former	ADJ
ajis02-2967	102	3	deals	deal	NOUN
ajis02-2967	102	4	with	with	ADP
ajis02-2967	102	5	information	information	NOUN
ajis02-2967	102	6	accuracy	accuracy	NOUN
ajis02-2967	102	7	,	,	PUNCT
ajis02-2967	102	8	relevance	relevance	NOUN
ajis02-2967	102	9	,	,	PUNCT
ajis02-2967	102	10	timeliness	timeliness	NOUN
ajis02-2967	102	11	,	,	PUNCT
ajis02-2967	102	12	convenience	convenience	NOUN
ajis02-2967	102	13	,	,	PUNCT
ajis02-2967	102	14	and	and	CCONJ
ajis02-2967	102	15	completeness	completeness	NOUN
ajis02-2967	102	16	.	.	PUNCT
ajis02-2967	103	1	the	the	DET
ajis02-2967	103	2	latter	latter	ADJ
ajis02-2967	103	3	discusses	discuss	VERB
ajis02-2967	103	4	the	the	DET
ajis02-2967	103	5	ability	ability	NOUN
ajis02-2967	103	6	of	of	ADP
ajis02-2967	103	7	the	the	DET
ajis02-2967	103	8	technological	technological	ADJ
ajis02-2967	103	9	interface	interface	NOUN
ajis02-2967	103	10	to	to	PART
ajis02-2967	103	11	be	be	AUX
ajis02-2967	103	12	entertaining	entertaining	ADJ
ajis02-2967	103	13	,	,	PUNCT
ajis02-2967	103	14	enjoyable	enjoyable	ADJ
ajis02-2967	103	15	,	,	PUNCT
ajis02-2967	103	16	pleasing	pleasing	ADJ
ajis02-2967	103	17	,	,	PUNCT
ajis02-2967	103	18	fun	fun	NOUN
ajis02-2967	103	19	,	,	PUNCT
ajis02-2967	103	20	and	and	CCONJ
ajis02-2967	103	21	exciting	exciting	ADJ
ajis02-2967	103	22	for	for	ADP
ajis02-2967	103	23	customers	customer	NOUN
ajis02-2967	103	24	(	(	PUNCT
ajis02-2967	103	25	negash	negash	ADP
ajis02-2967	103	26	et	et	PROPN
ajis02-2967	103	27	al	al	PROPN
ajis02-2967	103	28	.	.	PROPN
ajis02-2967	103	29	,	,	PUNCT
ajis02-2967	103	30	2003	2003	NUM
ajis02-2967	103	31	)	)	PUNCT
ajis02-2967	103	32	.	.	PUNCT
ajis02-2967	104	1	the	the	DET
ajis02-2967	104	2	system	system	NOUN
ajis02-2967	104	3	quality	quality	NOUN
ajis02-2967	104	4	is	be	AUX
ajis02-2967	104	5	assessed	assess	VERB
ajis02-2967	104	6	by	by	ADP
ajis02-2967	104	7	the	the	DET
ajis02-2967	104	8	interactivity	interactivity	NOUN
ajis02-2967	104	9	and	and	CCONJ
ajis02-2967	104	10	the	the	DET
ajis02-2967	104	11	accessibility	accessibility	NOUN
ajis02-2967	104	12	of	of	ADP
ajis02-2967	104	13	the	the	DET
ajis02-2967	104	14	technology	technology	NOUN
ajis02-2967	104	15	.	.	PUNCT
ajis02-2967	105	1	interactivity	interactivity	NOUN
ajis02-2967	105	2	refers	refer	VERB
ajis02-2967	105	3	to	to	ADP
ajis02-2967	105	4	the	the	DET
ajis02-2967	105	5	degree	degree	NOUN
ajis02-2967	105	6	to	to	PART
ajis02-2967	105	7	which	which	PRON
ajis02-2967	105	8	customers	customer	NOUN
ajis02-2967	105	9	can	can	AUX
ajis02-2967	105	10	participate	participate	VERB
ajis02-2967	105	11	in	in	ADP
ajis02-2967	105	12	altering	alter	VERB
ajis02-2967	105	13	the	the	DET
ajis02-2967	105	14	form	form	NOUN
ajis02-2967	105	15	and	and	CCONJ
ajis02-2967	105	16	content	content	NOUN
ajis02-2967	105	17	of	of	ADP
ajis02-2967	105	18	a	a	DET
ajis02-2967	105	19	media	media	NOUN
ajis02-2967	105	20	-	-	PUNCT
ajis02-2967	105	21	based	base	VERB
ajis02-2967	105	22	environment	environment	NOUN
ajis02-2967	105	23	in	in	ADP
ajis02-2967	105	24	real	real	ADJ
ajis02-2967	105	25	-	-	PUNCT
ajis02-2967	105	26	time	time	NOUN
ajis02-2967	105	27	.	.	PUNCT
ajis02-2967	106	1	access	access	NOUN
ajis02-2967	106	2	refers	refer	VERB
ajis02-2967	106	3	to	to	ADP
ajis02-2967	106	4	the	the	DET
ajis02-2967	106	5	ease	ease	NOUN
ajis02-2967	106	6	of	of	ADP
ajis02-2967	106	7	using	use	VERB
ajis02-2967	106	8	and	and	CCONJ
ajis02-2967	106	9	accessing	access	VERB
ajis02-2967	106	10	the	the	DET
ajis02-2967	106	11	interface	interface	NOUN
ajis02-2967	106	12	while	while	SCONJ
ajis02-2967	106	13	extracting	extract	VERB
ajis02-2967	106	14	the	the	DET
ajis02-2967	106	15	information	information	NOUN
ajis02-2967	106	16	(	(	PUNCT
ajis02-2967	106	17	negash	negash	ADP
ajis02-2967	106	18	et	et	PROPN
ajis02-2967	106	19	al	al	PROPN
ajis02-2967	106	20	.	.	PROPN
ajis02-2967	106	21	,	,	PUNCT
ajis02-2967	106	22	2003	2003	NUM
ajis02-2967	106	23	)	)	PUNCT
ajis02-2967	106	24	.	.	PUNCT
ajis02-2967	107	1	the	the	DET
ajis02-2967	107	2	quality	quality	NOUN
ajis02-2967	107	3	interactions	interaction	NOUN
ajis02-2967	107	4	and	and	CCONJ
ajis02-2967	107	5	information	information	NOUN
ajis02-2967	107	6	-	-	PUNCT
ajis02-2967	107	7	sharing	share	VERB
ajis02-2967	107	8	mechanisms	mechanism	NOUN
ajis02-2967	107	9	may	may	AUX
ajis02-2967	107	10	subsequently	subsequently	ADV
ajis02-2967	107	11	tender	tender	VERB
ajis02-2967	107	12	social	social	ADJ
ajis02-2967	107	13	influence	influence	NOUN
ajis02-2967	107	14	on	on	ADP
ajis02-2967	107	15	one	one	NUM
ajis02-2967	107	16	another	another	DET
ajis02-2967	107	17	(	(	PUNCT
ajis02-2967	107	18	bapna	bapna	NOUN
ajis02-2967	107	19	and	and	CCONJ
ajis02-2967	107	20	umyarov	umyarov	ADJ
ajis02-2967	107	21	,	,	PUNCT
ajis02-2967	107	22	2015	2015	NUM
ajis02-2967	107	23	)	)	PUNCT
ajis02-2967	107	24	.	.	PUNCT
ajis02-2967	108	1	also	also	ADV
ajis02-2967	108	2	,	,	PUNCT
ajis02-2967	108	3	the	the	DET
ajis02-2967	108	4	quality	quality	NOUN
ajis02-2967	108	5	system	system	NOUN
ajis02-2967	108	6	may	may	AUX
ajis02-2967	108	7	serve	serve	VERB
ajis02-2967	108	8	as	as	ADP
ajis02-2967	108	9	platforms	platform	NOUN
ajis02-2967	108	10	for	for	ADP
ajis02-2967	108	11	facilitating	facilitate	VERB
ajis02-2967	108	12	interactions	interaction	NOUN
ajis02-2967	108	13	with	with	ADP
ajis02-2967	108	14	and	and	CCONJ
ajis02-2967	108	15	among	among	ADP
ajis02-2967	108	16	customers	customer	NOUN
ajis02-2967	108	17	(	(	PUNCT
ajis02-2967	108	18	viswanathan	viswanathan	PROPN
ajis02-2967	108	19	et	et	PROPN
ajis02-2967	108	20	al	al	PROPN
ajis02-2967	108	21	.	.	PROPN
ajis02-2967	108	22	,	,	PUNCT
ajis02-2967	108	23	2017	2017	NUM
ajis02-2967	108	24	;	;	PUNCT
ajis02-2967	108	25	grewal	grewal	PROPN
ajis02-2967	108	26	et	et	PROPN
ajis02-2967	108	27	al	al	PROPN
ajis02-2967	108	28	.	.	PROPN
ajis02-2967	108	29	,	,	PUNCT
ajis02-2967	108	30	2020b	2020b	NUM
ajis02-2967	108	31	)	)	PUNCT
ajis02-2967	108	32	.	.	PUNCT
ajis02-2967	109	1	based	base	VERB
ajis02-2967	109	2	on	on	ADP
ajis02-2967	109	3	the	the	DET
ajis02-2967	109	4	preceding	precede	VERB
ajis02-2967	109	5	discussion	discussion	NOUN
ajis02-2967	109	6	,	,	PUNCT
ajis02-2967	109	7	we	we	PRON
ajis02-2967	109	8	propose	propose	VERB
ajis02-2967	109	9	the	the	DET
ajis02-2967	109	10	following	following	ADJ
ajis02-2967	109	11	hypotheses	hypothesis	NOUN
ajis02-2967	109	12	:	:	PUNCT
ajis02-2967	109	13	h3	h3	NOUN
ajis02-2967	109	14	(	(	PUNCT
ajis02-2967	109	15	a	a	DET
ajis02-2967	109	16	-	-	PUNCT
ajis02-2967	109	17	b	b	NOUN
ajis02-2967	109	18	)	)	PUNCT
ajis02-2967	109	19	srt	srt	NOUN
ajis02-2967	109	20	interaction	interaction	NOUN
ajis02-2967	109	21	quality	quality	NOUN
ajis02-2967	109	22	positively	positively	ADV
ajis02-2967	109	23	influences	influence	VERB
ajis02-2967	109	24	technology	technology	NOUN
ajis02-2967	109	25	attributes	attribute	NOUN
ajis02-2967	109	26	(	(	PUNCT
ajis02-2967	109	27	performance	performance	NOUN
ajis02-2967	109	28	expectancy	expectancy	NOUN
ajis02-2967	109	29	and	and	CCONJ
ajis02-2967	109	30	effort	effort	NOUN
ajis02-2967	109	31	expectancy	expectancy	NOUN
ajis02-2967	109	32	)	)	PUNCT
ajis02-2967	109	33	.	.	PUNCT
ajis02-2967	110	1	h3	h3	NOUN
ajis02-2967	110	2	(	(	PUNCT
ajis02-2967	110	3	c	c	NOUN
ajis02-2967	110	4	-	-	PUNCT
ajis02-2967	110	5	d	d	NOUN
ajis02-2967	110	6	)	)	PUNCT
ajis02-2967	110	7	srt	srt	NOUN
ajis02-2967	110	8	interaction	interaction	NOUN
ajis02-2967	110	9	quality	quality	NOUN
ajis02-2967	110	10	positively	positively	ADV
ajis02-2967	110	11	influences	influence	VERB
ajis02-2967	110	12	contextual	contextual	ADJ
ajis02-2967	110	13	factors	factor	NOUN
ajis02-2967	110	14	(	(	PUNCT
ajis02-2967	110	15	social	social	ADJ
ajis02-2967	110	16	influence	influence	NOUN
ajis02-2967	110	17	and	and	CCONJ
ajis02-2967	110	18	facilitating	facilitate	VERB
ajis02-2967	110	19	conditions	condition	NOUN
ajis02-2967	110	20	)	)	PUNCT
ajis02-2967	110	21	.	.	PUNCT
ajis02-2967	111	1	4.2	4.2	NUM
ajis02-2967	111	2	relating	relate	VERB
ajis02-2967	111	3	utaut	utaut	PROPN
ajis02-2967	111	4	variables	variable	NOUN
ajis02-2967	111	5	(	(	PUNCT
ajis02-2967	111	6	technology	technology	NOUN
ajis02-2967	111	7	attributes	attribute	NOUN
ajis02-2967	111	8	and	and	CCONJ
ajis02-2967	111	9	contextual	contextual	ADJ
ajis02-2967	111	10	variables	variable	NOUN
ajis02-2967	111	11	)	)	PUNCT
ajis02-2967	111	12	and	and	CCONJ
ajis02-2967	111	13	attitude	attitude	NOUN
ajis02-2967	111	14	towards	towards	ADP
ajis02-2967	111	15	srt	srt	NOUN
ajis02-2967	111	16	4.2.1	4.2.1	NUM
ajis02-2967	111	17	performance	performance	NOUN
ajis02-2967	111	18	expectancy	expectancy	NOUN
ajis02-2967	111	19	and	and	CCONJ
ajis02-2967	111	20	attitude	attitude	NOUN
ajis02-2967	111	21	towards	towards	ADP
ajis02-2967	111	22	srt	srt	NOUN
ajis02-2967	111	23	performance	performance	NOUN
ajis02-2967	111	24	expectancy	expectancy	NOUN
ajis02-2967	111	25	is	be	AUX
ajis02-2967	111	26	defined	define	VERB
ajis02-2967	111	27	as	as	ADP
ajis02-2967	111	28	the	the	DET
ajis02-2967	111	29	degree	degree	NOUN
ajis02-2967	111	30	to	to	PART
ajis02-2967	111	31	which	which	PRON
ajis02-2967	111	32	an	an	DET
ajis02-2967	111	33	individual	individual	NOUN
ajis02-2967	111	34	believes	believe	VERB
ajis02-2967	111	35	that	that	SCONJ
ajis02-2967	111	36	srt	srt	NOUN
ajis02-2967	111	37	will	will	AUX
ajis02-2967	111	38	assist	assist	VERB
ajis02-2967	111	39	them	they	PRON
ajis02-2967	111	40	in	in	ADP
ajis02-2967	111	41	achieving	achieve	VERB
ajis02-2967	111	42	gains	gain	NOUN
ajis02-2967	111	43	(	(	PUNCT
ajis02-2967	111	44	venkatesh	venkatesh	PROPN
ajis02-2967	111	45	et	et	PROPN
ajis02-2967	111	46	al	al	PROPN
ajis02-2967	111	47	.	.	PROPN
ajis02-2967	111	48	,	,	PUNCT
ajis02-2967	111	49	2003	2003	NUM
ajis02-2967	111	50	)	)	PUNCT
ajis02-2967	111	51	.	.	PUNCT
ajis02-2967	112	1	we	we	PRON
ajis02-2967	112	2	draw	draw	VERB
ajis02-2967	112	3	upon	upon	SCONJ
ajis02-2967	112	4	the	the	DET
ajis02-2967	112	5	equity	equity	NOUN
ajis02-2967	112	6	theory	theory	NOUN
ajis02-2967	112	7	(	(	PUNCT
ajis02-2967	112	8	adams	adams	PROPN
ajis02-2967	112	9	,	,	PUNCT
ajis02-2967	112	10	1963	1963	NUM
ajis02-2967	112	11	)	)	PUNCT
ajis02-2967	112	12	to	to	PART
ajis02-2967	112	13	examine	examine	VERB
ajis02-2967	112	14	customer	customer	NOUN
ajis02-2967	112	15	attitude	attitude	NOUN
ajis02-2967	112	16	towards	towards	ADP
ajis02-2967	112	17	and	and	CCONJ
ajis02-2967	112	18	their	their	PRON
ajis02-2967	112	19	behavioural	behavioural	ADJ
ajis02-2967	112	20	intention	intention	NOUN
ajis02-2967	112	21	towards	towards	ADP
ajis02-2967	112	22	srt	srt	NOUN
ajis02-2967	112	23	.	.	PUNCT
ajis02-2967	113	1	according	accord	VERB
ajis02-2967	113	2	to	to	ADP
ajis02-2967	113	3	this	this	DET
ajis02-2967	113	4	theory	theory	NOUN
ajis02-2967	113	5	,	,	PUNCT
ajis02-2967	113	6	customers	customer	NOUN
ajis02-2967	113	7	would	would	AUX
ajis02-2967	113	8	engage	engage	VERB
ajis02-2967	113	9	with	with	ADP
ajis02-2967	113	10	new	new	ADJ
ajis02-2967	113	11	technology	technology	NOUN
ajis02-2967	113	12	,	,	PUNCT
ajis02-2967	113	13	including	include	VERB
ajis02-2967	113	14	srt	srt	NOUN
ajis02-2967	113	15	depending	depend	VERB
ajis02-2967	113	16	on	on	ADP
ajis02-2967	113	17	their	their	PRON
ajis02-2967	113	18	gain	gain	NOUN
ajis02-2967	113	19	/	/	SYM
ajis02-2967	113	20	effort	effort	NOUN
ajis02-2967	113	21	ratio	ratio	NOUN
ajis02-2967	113	22	.	.	PUNCT
ajis02-2967	114	1	customers	customer	NOUN
ajis02-2967	114	2	will	will	AUX
ajis02-2967	114	3	view	view	VERB
ajis02-2967	114	4	the	the	DET
ajis02-2967	114	5	technology	technology	NOUN
ajis02-2967	114	6	with	with	ADP
ajis02-2967	114	7	more	more	ADJ
ajis02-2967	114	8	optimism	optimism	NOUN
ajis02-2967	114	9	and	and	CCONJ
ajis02-2967	114	10	develop	develop	VERB
ajis02-2967	114	11	a	a	DET
ajis02-2967	114	12	positive	positive	ADJ
ajis02-2967	114	13	attitude	attitude	NOUN
ajis02-2967	114	14	if	if	SCONJ
ajis02-2967	114	15	their	their	PRON
ajis02-2967	114	16	engagement	engagement	NOUN
ajis02-2967	114	17	would	would	AUX
ajis02-2967	114	18	accrue	accrue	VERB
ajis02-2967	114	19	higher	high	ADJ
ajis02-2967	114	20	gains	gain	NOUN
ajis02-2967	114	21	than	than	ADP
ajis02-2967	114	22	their	their	PRON
ajis02-2967	114	23	efforts	effort	NOUN
ajis02-2967	114	24	(	(	PUNCT
ajis02-2967	114	25	evanschitzky	evanschitzky	VERB
ajis02-2967	114	26	et	et	PROPN
ajis02-2967	114	27	al	al	PROPN
ajis02-2967	114	28	.	.	PROPN
ajis02-2967	114	29	,	,	PUNCT
ajis02-2967	114	30	2015	2015	NUM
ajis02-2967	114	31	)	)	PUNCT
ajis02-2967	114	32	.	.	PUNCT
ajis02-2967	115	1	on	on	ADP
ajis02-2967	115	2	the	the	DET
ajis02-2967	115	3	contrary	contrary	NOUN
ajis02-2967	115	4	,	,	PUNCT
ajis02-2967	115	5	customers	customer	NOUN
ajis02-2967	115	6	will	will	AUX
ajis02-2967	115	7	develop	develop	VERB
ajis02-2967	115	8	negative	negative	ADJ
ajis02-2967	115	9	attitudes	attitude	NOUN
ajis02-2967	115	10	when	when	SCONJ
ajis02-2967	115	11	the	the	DET
ajis02-2967	115	12	benefits	benefit	NOUN
ajis02-2967	115	13	of	of	ADP
ajis02-2967	115	14	new	new	ADJ
ajis02-2967	115	15	technology	technology	NOUN
ajis02-2967	115	16	are	be	AUX
ajis02-2967	115	17	observed	observe	VERB
ajis02-2967	115	18	by	by	ADP
ajis02-2967	115	19	retailers	retailer	NOUN
ajis02-2967	115	20	at	at	ADP
ajis02-2967	115	21	shoppers	shopper	NOUN
ajis02-2967	115	22	'	'	PART
ajis02-2967	115	23	expense	expense	NOUN
ajis02-2967	115	24	(	(	PUNCT
ajis02-2967	115	25	inman	inman	NOUN
ajis02-2967	115	26	and	and	CCONJ
ajis02-2967	115	27	nikolova	nikolova	PROPN
ajis02-2967	115	28	,	,	PUNCT
ajis02-2967	115	29	2017	2017	NUM
ajis02-2967	115	30	;	;	PUNCT
ajis02-2967	115	31	grewal	grewal	PROPN
ajis02-2967	115	32	and	and	CCONJ
ajis02-2967	115	33	roggeveen	roggeveen	VERB
ajis02-2967	115	34	,	,	PUNCT
ajis02-2967	115	35	2020	2020	NUM
ajis02-2967	115	36	)	)	PUNCT
ajis02-2967	115	37	.	.	PUNCT
ajis02-2967	116	1	therefore	therefore	ADV
ajis02-2967	116	2	,	,	PUNCT
ajis02-2967	116	3	we	we	PRON
ajis02-2967	116	4	propose	propose	VERB
ajis02-2967	116	5	the	the	DET
ajis02-2967	116	6	following	follow	VERB
ajis02-2967	116	7	hypothesis	hypothesis	NOUN
ajis02-2967	116	8	:	:	PUNCT
ajis02-2967	116	9	h4	h4	PROPN
ajis02-2967	116	10	(	(	PUNCT
ajis02-2967	116	11	a	a	NOUN
ajis02-2967	116	12	)	)	PUNCT
ajis02-2967	116	13	performance	performance	NOUN
ajis02-2967	116	14	expectancy	expectancy	NOUN
ajis02-2967	116	15	positively	positively	ADV
ajis02-2967	116	16	influences	influence	VERB
ajis02-2967	116	17	attitude	attitude	NOUN
ajis02-2967	116	18	towards	towards	ADP
ajis02-2967	116	19	srt	srt	NOUN
ajis02-2967	116	20	.	.	PROPN
ajis02-2967	117	1	4.2.2	4.2.2	NUM
ajis02-2967	117	2	effort	effort	NOUN
ajis02-2967	117	3	expectancy	expectancy	NOUN
ajis02-2967	117	4	and	and	CCONJ
ajis02-2967	117	5	attitude	attitude	NOUN
ajis02-2967	117	6	towards	towards	ADP
ajis02-2967	117	7	srt	srt	NOUN
ajis02-2967	117	8	effort	effort	NOUN
ajis02-2967	117	9	expectancy	expectancy	NOUN
ajis02-2967	117	10	is	be	AUX
ajis02-2967	117	11	defined	define	VERB
ajis02-2967	117	12	as	as	ADP
ajis02-2967	117	13	“	"	PUNCT
ajis02-2967	117	14	the	the	DET
ajis02-2967	117	15	degree	degree	NOUN
ajis02-2967	117	16	of	of	ADP
ajis02-2967	117	17	ease	ease	NOUN
ajis02-2967	117	18	associated	associate	VERB
ajis02-2967	117	19	with	with	ADP
ajis02-2967	117	20	customers	customer	NOUN
ajis02-2967	117	21	’	'	PUNCT
ajis02-2967	117	22	use	use	NOUN
ajis02-2967	117	23	of	of	ADP
ajis02-2967	117	24	technology	technology	NOUN
ajis02-2967	117	25	”	"	PUNCT
ajis02-2967	117	26	(	(	PUNCT
ajis02-2967	117	27	venkatesh	venkatesh	PROPN
ajis02-2967	117	28	et	et	PROPN
ajis02-2967	117	29	al	al	PROPN
ajis02-2967	117	30	.	.	PROPN
ajis02-2967	117	31	,	,	PUNCT
ajis02-2967	117	32	2012	2012	NUM
ajis02-2967	117	33	,	,	PUNCT
ajis02-2967	117	34	p.	p.	NOUN
ajis02-2967	117	35	159	159	NUM
ajis02-2967	117	36	)	)	PUNCT
ajis02-2967	117	37	.	.	PUNCT
ajis02-2967	118	1	customers	customer	NOUN
ajis02-2967	118	2	’	'	PUNCT
ajis02-2967	118	3	desire	desire	VERB
ajis02-2967	118	4	to	to	PART
ajis02-2967	118	5	adopt	adopt	VERB
ajis02-2967	118	6	new	new	ADJ
ajis02-2967	118	7	technology	technology	NOUN
ajis02-2967	118	8	is	be	AUX
ajis02-2967	118	9	not	not	PART
ajis02-2967	118	10	australasian	australasian	ADJ
ajis02-2967	118	11	journal	journal	NOUN
ajis02-2967	118	12	of	of	ADP
ajis02-2967	118	13	information	information	PROPN
ajis02-2967	118	14	systems	systems	PROPN
ajis02-2967	118	15	roy	roy	PROPN
ajis02-2967	118	16	,	,	PUNCT
ajis02-2967	118	17	singh	singh	PROPN
ajis02-2967	118	18	&	&	CCONJ
ajis02-2967	118	19	shabnam	shabnam	PROPN
ajis02-2967	118	20	2021	2021	NUM
ajis02-2967	118	21	,	,	PUNCT
ajis02-2967	118	22	vol	vol	NOUN
ajis02-2967	118	23	25	25	NUM
ajis02-2967	118	24	,	,	PUNCT
ajis02-2967	118	25	research	research	NOUN
ajis02-2967	118	26	on	on	ADP
ajis02-2967	118	27	user	user	NOUN
ajis02-2967	118	28	involvement	involvement	NOUN
ajis02-2967	118	29	modelling	model	VERB
ajis02-2967	118	30	customer	customer	NOUN
ajis02-2967	118	31	engagement	engagement	NOUN
ajis02-2967	118	32	behaviour	behaviour	NOUN
ajis02-2967	118	33	8	8	NUM
ajis02-2967	118	34	only	only	ADV
ajis02-2967	118	35	envisaged	envisage	VERB
ajis02-2967	118	36	by	by	ADP
ajis02-2967	118	37	the	the	DET
ajis02-2967	118	38	associated	associated	ADJ
ajis02-2967	118	39	positive	positive	ADJ
ajis02-2967	118	40	values	value	NOUN
ajis02-2967	118	41	,	,	PUNCT
ajis02-2967	118	42	but	but	CCONJ
ajis02-2967	118	43	also	also	ADV
ajis02-2967	118	44	by	by	ADP
ajis02-2967	118	45	the	the	DET
ajis02-2967	118	46	ease	ease	NOUN
ajis02-2967	118	47	and	and	CCONJ
ajis02-2967	118	48	free	free	ADJ
ajis02-2967	118	49	efforts	effort	NOUN
ajis02-2967	118	50	with	with	ADP
ajis02-2967	118	51	which	which	PRON
ajis02-2967	118	52	individuals	individual	NOUN
ajis02-2967	118	53	can	can	AUX
ajis02-2967	118	54	operate	operate	VERB
ajis02-2967	118	55	this	this	PRON
ajis02-2967	118	56	,	,	PUNCT
ajis02-2967	118	57	plays	play	VERB
ajis02-2967	118	58	an	an	DET
ajis02-2967	118	59	essential	essential	ADJ
ajis02-2967	118	60	role	role	NOUN
ajis02-2967	118	61	(	(	PUNCT
ajis02-2967	118	62	davis	davis	PROPN
ajis02-2967	118	63	,	,	PUNCT
ajis02-2967	118	64	1989	1989	NUM
ajis02-2967	118	65	)	)	PUNCT
ajis02-2967	118	66	.	.	PUNCT
ajis02-2967	119	1	due	due	ADP
ajis02-2967	119	2	to	to	ADP
ajis02-2967	119	3	the	the	DET
ajis02-2967	119	4	specific	specific	ADJ
ajis02-2967	119	5	nature	nature	NOUN
ajis02-2967	119	6	of	of	ADP
ajis02-2967	119	7	srt	srt	NOUN
ajis02-2967	119	8	,	,	PUNCT
ajis02-2967	119	9	customers	customer	NOUN
ajis02-2967	119	10	need	need	VERB
ajis02-2967	119	11	to	to	PART
ajis02-2967	119	12	acquaint	acquaint	VERB
ajis02-2967	119	13	themselves	themselves	PRON
ajis02-2967	119	14	with	with	ADP
ajis02-2967	119	15	a	a	DET
ajis02-2967	119	16	certain	certain	ADJ
ajis02-2967	119	17	level	level	NOUN
ajis02-2967	119	18	of	of	ADP
ajis02-2967	119	19	knowledge	knowledge	NOUN
ajis02-2967	119	20	and	and	CCONJ
ajis02-2967	119	21	skill	skill	NOUN
ajis02-2967	119	22	.	.	PUNCT
ajis02-2967	120	1	hence	hence	ADV
ajis02-2967	120	2	,	,	PUNCT
ajis02-2967	120	3	effort	effort	NOUN
ajis02-2967	120	4	expectancy	expectancy	NOUN
ajis02-2967	120	5	could	could	AUX
ajis02-2967	120	6	play	play	VERB
ajis02-2967	120	7	a	a	DET
ajis02-2967	120	8	vital	vital	ADJ
ajis02-2967	120	9	role	role	NOUN
ajis02-2967	120	10	in	in	ADP
ajis02-2967	120	11	determining	determine	VERB
ajis02-2967	120	12	customers	customer	NOUN
ajis02-2967	120	13	’	’	PART
ajis02-2967	120	14	attitudes	attitude	NOUN
ajis02-2967	120	15	towards	towards	ADP
ajis02-2967	120	16	srt	srt	NOUN
ajis02-2967	120	17	.	.	PUNCT
ajis02-2967	121	1	customers	customer	NOUN
ajis02-2967	121	2	may	may	AUX
ajis02-2967	121	3	perceive	perceive	VERB
ajis02-2967	121	4	difficulty	difficulty	NOUN
ajis02-2967	121	5	in	in	ADP
ajis02-2967	121	6	using	use	VERB
ajis02-2967	121	7	srt	srt	NOUN
ajis02-2967	121	8	since	since	SCONJ
ajis02-2967	121	9	it	it	PRON
ajis02-2967	121	10	entails	entail	VERB
ajis02-2967	121	11	a	a	DET
ajis02-2967	121	12	higher	high	ADJ
ajis02-2967	121	13	level	level	NOUN
ajis02-2967	121	14	of	of	ADP
ajis02-2967	121	15	customer	customer	NOUN
ajis02-2967	121	16	involvement	involvement	NOUN
ajis02-2967	121	17	compared	compare	VERB
ajis02-2967	121	18	to	to	ADP
ajis02-2967	121	19	their	their	PRON
ajis02-2967	121	20	limited	limited	ADJ
ajis02-2967	121	21	involvement	involvement	NOUN
ajis02-2967	121	22	in	in	ADP
ajis02-2967	121	23	the	the	DET
ajis02-2967	121	24	full	full	ADJ
ajis02-2967	121	25	-	-	PUNCT
ajis02-2967	121	26	service	service	NOUN
ajis02-2967	121	27	option	option	NOUN
ajis02-2967	121	28	.	.	PUNCT
ajis02-2967	122	1	for	for	ADP
ajis02-2967	122	2	instance	instance	NOUN
ajis02-2967	122	3	,	,	PUNCT
ajis02-2967	122	4	a	a	DET
ajis02-2967	122	5	struggle	struggle	NOUN
ajis02-2967	122	6	to	to	PART
ajis02-2967	122	7	handle	handle	VERB
ajis02-2967	122	8	smart	smart	ADJ
ajis02-2967	122	9	retailing	retailing	NOUN
ajis02-2967	122	10	mobile	mobile	ADJ
ajis02-2967	122	11	application	application	NOUN
ajis02-2967	122	12	may	may	AUX
ajis02-2967	122	13	act	act	VERB
ajis02-2967	122	14	as	as	ADP
ajis02-2967	122	15	one	one	NUM
ajis02-2967	122	16	of	of	ADP
ajis02-2967	122	17	the	the	DET
ajis02-2967	122	18	vital	vital	ADJ
ajis02-2967	122	19	dimensions	dimension	NOUN
ajis02-2967	122	20	of	of	ADP
ajis02-2967	122	21	complexity	complexity	NOUN
ajis02-2967	122	22	(	(	PUNCT
ajis02-2967	122	23	inman	inman	NOUN
ajis02-2967	122	24	and	and	CCONJ
ajis02-2967	122	25	nikolova	nikolova	PROPN
ajis02-2967	122	26	,	,	PUNCT
ajis02-2967	122	27	2017	2017	NUM
ajis02-2967	122	28	;	;	PUNCT
ajis02-2967	122	29	grewal	grewal	PROPN
ajis02-2967	122	30	et	et	PROPN
ajis02-2967	122	31	al	al	PROPN
ajis02-2967	122	32	.	.	PROPN
ajis02-2967	122	33	,	,	PUNCT
ajis02-2967	122	34	2020b	2020b	NUM
ajis02-2967	122	35	)	)	PUNCT
ajis02-2967	122	36	.	.	PUNCT
ajis02-2967	123	1	also	also	ADV
ajis02-2967	123	2	,	,	PUNCT
ajis02-2967	123	3	personality	personality	NOUN
ajis02-2967	123	4	characteristics	characteristic	NOUN
ajis02-2967	123	5	,	,	PUNCT
ajis02-2967	123	6	such	such	ADJ
ajis02-2967	123	7	as	as	ADP
ajis02-2967	123	8	inertia	inertia	NOUN
ajis02-2967	123	9	,	,	PUNCT
ajis02-2967	123	10	or	or	CCONJ
ajis02-2967	123	11	the	the	DET
ajis02-2967	123	12	desire	desire	NOUN
ajis02-2967	123	13	for	for	ADP
ajis02-2967	123	14	human	human	ADJ
ajis02-2967	123	15	interaction	interaction	NOUN
ajis02-2967	123	16	(	(	PUNCT
ajis02-2967	123	17	white	white	PROPN
ajis02-2967	123	18	et	et	PROPN
ajis02-2967	123	19	al	al	PROPN
ajis02-2967	123	20	.	.	PROPN
ajis02-2967	123	21	,	,	PUNCT
ajis02-2967	123	22	2012	2012	NUM
ajis02-2967	123	23	)	)	PUNCT
ajis02-2967	123	24	are	be	AUX
ajis02-2967	123	25	likely	likely	ADJ
ajis02-2967	123	26	to	to	PART
ajis02-2967	123	27	contribute	contribute	VERB
ajis02-2967	123	28	to	to	ADP
ajis02-2967	123	29	customers	customer	NOUN
ajis02-2967	123	30	’	'	PUNCT
ajis02-2967	123	31	perceived	perceive	VERB
ajis02-2967	123	32	difficulty	difficulty	NOUN
ajis02-2967	123	33	to	to	PART
ajis02-2967	123	34	use	use	VERB
ajis02-2967	123	35	new	new	ADJ
ajis02-2967	123	36	technologies	technology	NOUN
ajis02-2967	123	37	including	include	VERB
ajis02-2967	123	38	srt	srt	NOUN
ajis02-2967	123	39	(	(	PUNCT
ajis02-2967	123	40	meuter	meuter	PROPN
ajis02-2967	123	41	et	et	PROPN
ajis02-2967	123	42	al	al	PROPN
ajis02-2967	123	43	.	.	PROPN
ajis02-2967	123	44	,	,	PUNCT
ajis02-2967	123	45	2000	2000	NUM
ajis02-2967	123	46	)	)	PUNCT
ajis02-2967	123	47	.	.	PUNCT
ajis02-2967	124	1	moreover	moreover	ADV
ajis02-2967	124	2	,	,	PUNCT
ajis02-2967	124	3	customers	customer	NOUN
ajis02-2967	124	4	may	may	AUX
ajis02-2967	124	5	perceive	perceive	VERB
ajis02-2967	124	6	the	the	DET
ajis02-2967	124	7	information	information	NOUN
ajis02-2967	124	8	overload	overload	NOUN
ajis02-2967	124	9	as	as	ADP
ajis02-2967	124	10	complex	complex	ADJ
ajis02-2967	124	11	(	(	PUNCT
ajis02-2967	124	12	iyengar	iyengar	NOUN
ajis02-2967	124	13	and	and	CCONJ
ajis02-2967	124	14	lepper	lepper	NOUN
ajis02-2967	124	15	,	,	PUNCT
ajis02-2967	124	16	2000	2000	NUM
ajis02-2967	124	17	)	)	PUNCT
ajis02-2967	124	18	.	.	PUNCT
ajis02-2967	125	1	while	while	SCONJ
ajis02-2967	125	2	some	some	DET
ajis02-2967	125	3	customers	customer	NOUN
ajis02-2967	125	4	may	may	AUX
ajis02-2967	125	5	perceive	perceive	VERB
ajis02-2967	125	6	the	the	DET
ajis02-2967	125	7	extra	extra	ADJ
ajis02-2967	125	8	effort	effort	NOUN
ajis02-2967	125	9	as	as	ADP
ajis02-2967	125	10	only	only	ADV
ajis02-2967	125	11	marginal	marginal	ADJ
ajis02-2967	125	12	,	,	PUNCT
ajis02-2967	125	13	others	other	NOUN
ajis02-2967	125	14	may	may	AUX
ajis02-2967	125	15	feel	feel	VERB
ajis02-2967	125	16	it	it	PRON
ajis02-2967	125	17	burdensome	burdensome	ADJ
ajis02-2967	125	18	and	and	CCONJ
ajis02-2967	125	19	thus	thus	ADV
ajis02-2967	125	20	form	form	VERB
ajis02-2967	125	21	an	an	DET
ajis02-2967	125	22	unfavourable	unfavourable	ADJ
ajis02-2967	125	23	attitude	attitude	NOUN
ajis02-2967	125	24	towards	towards	ADP
ajis02-2967	125	25	srt	srt	NOUN
ajis02-2967	125	26	.	.	PROPN
ajis02-2967	125	27	based	base	VERB
ajis02-2967	125	28	on	on	ADP
ajis02-2967	125	29	the	the	DET
ajis02-2967	125	30	preceding	precede	VERB
ajis02-2967	125	31	discussion	discussion	NOUN
ajis02-2967	125	32	,	,	PUNCT
ajis02-2967	125	33	we	we	PRON
ajis02-2967	125	34	advance	advance	VERB
ajis02-2967	125	35	the	the	DET
ajis02-2967	125	36	following	follow	VERB
ajis02-2967	125	37	hypothesis	hypothesis	NOUN
ajis02-2967	125	38	:	:	PUNCT
ajis02-2967	125	39	h4	h4	PROPN
ajis02-2967	125	40	(	(	PUNCT
ajis02-2967	125	41	b	b	NOUN
ajis02-2967	125	42	)	)	PUNCT
ajis02-2967	125	43	effort	effort	NOUN
ajis02-2967	125	44	expectancy	expectancy	NOUN
ajis02-2967	125	45	positively	positively	ADV
ajis02-2967	125	46	influences	influence	VERB
ajis02-2967	125	47	attitude	attitude	NOUN
ajis02-2967	125	48	towards	towards	ADP
ajis02-2967	125	49	srt	srt	NOUN
ajis02-2967	125	50	.	.	PUNCT
ajis02-2967	126	1	4.2.3	4.2.3	NUM
ajis02-2967	126	2	social	social	ADJ
ajis02-2967	126	3	influence	influence	NOUN
ajis02-2967	126	4	and	and	CCONJ
ajis02-2967	126	5	attitude	attitude	NOUN
ajis02-2967	126	6	towards	towards	ADP
ajis02-2967	126	7	srt	srt	NOUN
ajis02-2967	126	8	according	accord	VERB
ajis02-2967	126	9	to	to	ADP
ajis02-2967	126	10	the	the	DET
ajis02-2967	126	11	utaut	utaut	PROPN
ajis02-2967	126	12	model	model	NOUN
ajis02-2967	126	13	,	,	PUNCT
ajis02-2967	126	14	social	social	ADJ
ajis02-2967	126	15	influence	influence	NOUN
ajis02-2967	126	16	is	be	AUX
ajis02-2967	126	17	characterised	characterise	VERB
ajis02-2967	126	18	as	as	ADP
ajis02-2967	126	19	“	"	PUNCT
ajis02-2967	126	20	the	the	DET
ajis02-2967	126	21	degree	degree	NOUN
ajis02-2967	126	22	to	to	PART
ajis02-2967	126	23	which	which	PRON
ajis02-2967	126	24	an	an	DET
ajis02-2967	126	25	individual	individual	NOUN
ajis02-2967	126	26	perceives	perceive	VERB
ajis02-2967	126	27	that	that	SCONJ
ajis02-2967	126	28	important	important	ADJ
ajis02-2967	126	29	others	other	NOUN
ajis02-2967	126	30	believe	believe	VERB
ajis02-2967	126	31	he	he	PRON
ajis02-2967	126	32	or	or	CCONJ
ajis02-2967	126	33	she	she	PRON
ajis02-2967	126	34	should	should	AUX
ajis02-2967	126	35	use	use	VERB
ajis02-2967	126	36	the	the	DET
ajis02-2967	126	37	new	new	ADJ
ajis02-2967	126	38	system	system	NOUN
ajis02-2967	126	39	”	"	PUNCT
ajis02-2967	126	40	(	(	PUNCT
ajis02-2967	126	41	venkatesh	venkatesh	PROPN
ajis02-2967	126	42	et	et	PROPN
ajis02-2967	126	43	al	al	PROPN
ajis02-2967	126	44	.	.	PROPN
ajis02-2967	126	45	,	,	PUNCT
ajis02-2967	126	46	2003	2003	NUM
ajis02-2967	126	47	p	p	NOUN
ajis02-2967	126	48	451	451	NUM
ajis02-2967	126	49	)	)	PUNCT
ajis02-2967	126	50	.	.	PUNCT
ajis02-2967	127	1	this	this	DET
ajis02-2967	127	2	explanation	explanation	NOUN
ajis02-2967	127	3	incorporates	incorporate	VERB
ajis02-2967	127	4	two	two	NUM
ajis02-2967	127	5	dimensions	dimension	NOUN
ajis02-2967	127	6	,	,	PUNCT
ajis02-2967	127	7	namely	namely	ADV
ajis02-2967	127	8	subjective	subjective	ADJ
ajis02-2967	127	9	norm	norm	NOUN
ajis02-2967	127	10	and	and	CCONJ
ajis02-2967	127	11	descriptive	descriptive	ADJ
ajis02-2967	127	12	norm	norm	NOUN
ajis02-2967	127	13	.	.	PUNCT
ajis02-2967	128	1	the	the	DET
ajis02-2967	128	2	former	former	ADJ
ajis02-2967	128	3	defines	define	VERB
ajis02-2967	128	4	an	an	DET
ajis02-2967	128	5	individual	individual	NOUN
ajis02-2967	128	6	's	's	PART
ajis02-2967	128	7	perception	perception	NOUN
ajis02-2967	128	8	of	of	ADP
ajis02-2967	128	9	other	other	ADJ
ajis02-2967	128	10	expectations	expectation	NOUN
ajis02-2967	128	11	(	(	PUNCT
ajis02-2967	128	12	compliance	compliance	NOUN
ajis02-2967	128	13	)	)	PUNCT
ajis02-2967	128	14	,	,	PUNCT
ajis02-2967	128	15	and	and	CCONJ
ajis02-2967	128	16	the	the	DET
ajis02-2967	128	17	latter	latter	ADJ
ajis02-2967	128	18	refers	refer	VERB
ajis02-2967	128	19	to	to	ADP
ajis02-2967	128	20	the	the	DET
ajis02-2967	128	21	perception	perception	NOUN
ajis02-2967	128	22	of	of	ADP
ajis02-2967	128	23	attitudes	attitude	NOUN
ajis02-2967	128	24	possessed	possess	VERB
ajis02-2967	128	25	by	by	ADP
ajis02-2967	128	26	significant	significant	ADJ
ajis02-2967	128	27	others	other	NOUN
ajis02-2967	128	28	'	'	PART
ajis02-2967	128	29	behaviours	behaviour	NOUN
ajis02-2967	128	30	(	(	PUNCT
ajis02-2967	128	31	wang	wang	PROPN
ajis02-2967	128	32	and	and	CCONJ
ajis02-2967	128	33	lin	lin	PROPN
ajis02-2967	128	34	,	,	PUNCT
ajis02-2967	128	35	2011	2011	NUM
ajis02-2967	128	36	)	)	PUNCT
ajis02-2967	128	37	.	.	PUNCT
ajis02-2967	129	1	besides	besides	SCONJ
ajis02-2967	129	2	,	,	PUNCT
ajis02-2967	129	3	the	the	DET
ajis02-2967	129	4	literature	literature	NOUN
ajis02-2967	129	5	proposes	propose	VERB
ajis02-2967	129	6	that	that	SCONJ
ajis02-2967	129	7	the	the	DET
ajis02-2967	129	8	demonstrability	demonstrability	NOUN
ajis02-2967	129	9	of	of	ADP
ajis02-2967	129	10	several	several	ADJ
ajis02-2967	129	11	people	people	NOUN
ajis02-2967	129	12	’s	’s	PART
ajis02-2967	129	13	actions	action	NOUN
ajis02-2967	129	14	is	be	AUX
ajis02-2967	129	15	significant	significant	ADJ
ajis02-2967	129	16	to	to	PART
ajis02-2967	129	17	persuade	persuade	VERB
ajis02-2967	129	18	a	a	DET
ajis02-2967	129	19	single	single	ADJ
ajis02-2967	129	20	individual	individual	NOUN
ajis02-2967	129	21	’s	’s	PART
ajis02-2967	129	22	behaviour	behaviour	NOUN
ajis02-2967	129	23	(	(	PUNCT
ajis02-2967	129	24	elek	elek	VERB
ajis02-2967	129	25	et	et	PROPN
ajis02-2967	129	26	al	al	PROPN
ajis02-2967	129	27	.	.	PROPN
ajis02-2967	129	28	,	,	PUNCT
ajis02-2967	129	29	2006	2006	NUM
ajis02-2967	129	30	)	)	PUNCT
ajis02-2967	129	31	.	.	PUNCT
ajis02-2967	130	1	this	this	PRON
ajis02-2967	130	2	implies	imply	VERB
ajis02-2967	130	3	an	an	DET
ajis02-2967	130	4	individual	individual	NOUN
ajis02-2967	130	5	is	be	AUX
ajis02-2967	130	6	likely	likely	ADJ
ajis02-2967	130	7	to	to	PART
ajis02-2967	130	8	believe	believe	VERB
ajis02-2967	130	9	certain	certain	ADJ
ajis02-2967	130	10	behaviour	behaviour	NOUN
ajis02-2967	130	11	as	as	ADP
ajis02-2967	130	12	sensible	sensible	ADJ
ajis02-2967	130	13	when	when	SCONJ
ajis02-2967	130	14	they	they	PRON
ajis02-2967	130	15	observe	observe	VERB
ajis02-2967	130	16	that	that	SCONJ
ajis02-2967	130	17	many	many	ADJ
ajis02-2967	130	18	others	other	NOUN
ajis02-2967	130	19	are	be	AUX
ajis02-2967	130	20	following	follow	VERB
ajis02-2967	130	21	it	it	PRON
ajis02-2967	130	22	.	.	PUNCT
ajis02-2967	131	1	previous	previous	ADJ
ajis02-2967	131	2	research	research	NOUN
ajis02-2967	131	3	suggests	suggest	VERB
ajis02-2967	131	4	that	that	SCONJ
ajis02-2967	131	5	,	,	PUNCT
ajis02-2967	131	6	when	when	SCONJ
ajis02-2967	131	7	the	the	DET
ajis02-2967	131	8	customer	customer	NOUN
ajis02-2967	131	9	selects	select	VERB
ajis02-2967	131	10	to	to	PART
ajis02-2967	131	11	either	either	CCONJ
ajis02-2967	131	12	accept	accept	VERB
ajis02-2967	131	13	or	or	CCONJ
ajis02-2967	131	14	resist	resist	VERB
ajis02-2967	131	15	new	new	ADJ
ajis02-2967	131	16	technology	technology	NOUN
ajis02-2967	131	17	,	,	PUNCT
ajis02-2967	131	18	including	include	VERB
ajis02-2967	131	19	srt	srt	NOUN
ajis02-2967	131	20	,	,	PUNCT
ajis02-2967	131	21	they	they	PRON
ajis02-2967	131	22	also	also	ADV
ajis02-2967	131	23	consider	consider	VERB
ajis02-2967	131	24	the	the	DET
ajis02-2967	131	25	effects	effect	NOUN
ajis02-2967	131	26	of	of	ADP
ajis02-2967	131	27	this	this	DET
ajis02-2967	131	28	selection	selection	NOUN
ajis02-2967	131	29	on	on	ADP
ajis02-2967	131	30	their	their	PRON
ajis02-2967	131	31	relationship	relationship	NOUN
ajis02-2967	131	32	with	with	ADP
ajis02-2967	131	33	others	other	NOUN
ajis02-2967	131	34	.	.	PUNCT
ajis02-2967	132	1	hence	hence	ADV
ajis02-2967	132	2	,	,	PUNCT
ajis02-2967	132	3	customers	customer	NOUN
ajis02-2967	132	4	incline	incline	VERB
ajis02-2967	132	5	to	to	PART
ajis02-2967	132	6	conform	conform	VERB
ajis02-2967	132	7	to	to	ADP
ajis02-2967	132	8	the	the	DET
ajis02-2967	132	9	majority	majority	NOUN
ajis02-2967	132	10	decision	decision	NOUN
ajis02-2967	132	11	(	(	PUNCT
ajis02-2967	132	12	qin	qin	INTJ
ajis02-2967	132	13	et	et	PROPN
ajis02-2967	132	14	al	al	PROPN
ajis02-2967	132	15	.	.	PROPN
ajis02-2967	132	16	,	,	PUNCT
ajis02-2967	132	17	2011	2011	NUM
ajis02-2967	132	18	)	)	PUNCT
ajis02-2967	132	19	.	.	PUNCT
ajis02-2967	133	1	in	in	ADP
ajis02-2967	133	2	this	this	DET
ajis02-2967	133	3	context	context	NOUN
ajis02-2967	133	4	,	,	PUNCT
ajis02-2967	133	5	conformity	conformity	NOUN
ajis02-2967	133	6	may	may	AUX
ajis02-2967	133	7	be	be	AUX
ajis02-2967	133	8	assumed	assume	VERB
ajis02-2967	133	9	as	as	ADP
ajis02-2967	133	10	personal	personal	ADJ
ajis02-2967	133	11	acceptance	acceptance	NOUN
ajis02-2967	133	12	leading	lead	VERB
ajis02-2967	133	13	to	to	ADP
ajis02-2967	133	14	private	private	ADJ
ajis02-2967	133	15	attitudinal	attitudinal	ADJ
ajis02-2967	133	16	change	change	NOUN
ajis02-2967	133	17	(	(	PUNCT
ajis02-2967	133	18	book	book	NOUN
ajis02-2967	133	19	et	et	PROPN
ajis02-2967	133	20	al	al	PROPN
ajis02-2967	133	21	.	.	PROPN
ajis02-2967	133	22	,	,	PUNCT
ajis02-2967	133	23	2018	2018	NUM
ajis02-2967	133	24	)	)	PUNCT
ajis02-2967	133	25	.	.	PUNCT
ajis02-2967	134	1	normative	normative	ADJ
ajis02-2967	134	2	conformity	conformity	NOUN
ajis02-2967	134	3	might	might	AUX
ajis02-2967	134	4	also	also	ADV
ajis02-2967	134	5	be	be	AUX
ajis02-2967	134	6	invoked	invoke	VERB
ajis02-2967	134	7	through	through	ADP
ajis02-2967	134	8	social	social	ADJ
ajis02-2967	134	9	norms	norm	NOUN
ajis02-2967	134	10	,	,	PUNCT
ajis02-2967	134	11	which	which	PRON
ajis02-2967	134	12	sees	see	VERB
ajis02-2967	134	13	individuals	individual	NOUN
ajis02-2967	134	14	decides	decide	VERB
ajis02-2967	134	15	to	to	PART
ajis02-2967	134	16	act	act	VERB
ajis02-2967	134	17	while	while	SCONJ
ajis02-2967	134	18	considering	consider	VERB
ajis02-2967	134	19	the	the	DET
ajis02-2967	134	20	expected	expect	VERB
ajis02-2967	134	21	or	or	CCONJ
ajis02-2967	134	22	acceptable	acceptable	ADJ
ajis02-2967	134	23	behaviour	behaviour	NOUN
ajis02-2967	134	24	in	in	ADP
ajis02-2967	134	25	social	social	ADJ
ajis02-2967	134	26	interactions	interaction	NOUN
ajis02-2967	134	27	(	(	PUNCT
ajis02-2967	134	28	knoll	knoll	NOUN
ajis02-2967	134	29	et	et	PROPN
ajis02-2967	134	30	al	al	PROPN
ajis02-2967	134	31	.	.	PROPN
ajis02-2967	134	32	,	,	PUNCT
ajis02-2967	134	33	2015	2015	NUM
ajis02-2967	134	34	)	)	PUNCT
ajis02-2967	134	35	.	.	PUNCT
ajis02-2967	135	1	individual	individual	ADJ
ajis02-2967	135	2	compliance	compliance	NOUN
ajis02-2967	135	3	with	with	ADP
ajis02-2967	135	4	expectations	expectation	NOUN
ajis02-2967	135	5	or	or	CCONJ
ajis02-2967	135	6	social	social	ADJ
ajis02-2967	135	7	norms	norm	NOUN
ajis02-2967	135	8	,	,	PUNCT
ajis02-2967	135	9	thus	thus	ADV
ajis02-2967	135	10	,	,	PUNCT
ajis02-2967	135	11	encourages	encourage	VERB
ajis02-2967	135	12	them	they	PRON
ajis02-2967	135	13	to	to	PART
ajis02-2967	135	14	execute	execute	VERB
ajis02-2967	135	15	an	an	DET
ajis02-2967	135	16	action	action	NOUN
ajis02-2967	135	17	if	if	SCONJ
ajis02-2967	135	18	they	they	PRON
ajis02-2967	135	19	perceive	perceive	VERB
ajis02-2967	135	20	of	of	ADP
ajis02-2967	135	21	gaining	gain	VERB
ajis02-2967	135	22	greater	great	ADJ
ajis02-2967	135	23	social	social	ADJ
ajis02-2967	135	24	influence	influence	NOUN
ajis02-2967	135	25	in	in	ADP
ajis02-2967	135	26	return	return	NOUN
ajis02-2967	135	27	(	(	PUNCT
ajis02-2967	135	28	talukder	talukder	NOUN
ajis02-2967	135	29	and	and	CCONJ
ajis02-2967	135	30	quazi	quazi	PROPN
ajis02-2967	135	31	,	,	PUNCT
ajis02-2967	135	32	2011	2011	NUM
ajis02-2967	135	33	)	)	PUNCT
ajis02-2967	135	34	.	.	PUNCT
ajis02-2967	136	1	it	it	PRON
ajis02-2967	136	2	is	be	AUX
ajis02-2967	136	3	argued	argue	VERB
ajis02-2967	136	4	that	that	SCONJ
ajis02-2967	136	5	public	public	ADJ
ajis02-2967	136	6	opinion	opinion	NOUN
ajis02-2967	136	7	plays	play	VERB
ajis02-2967	136	8	a	a	DET
ajis02-2967	136	9	vital	vital	ADJ
ajis02-2967	136	10	role	role	NOUN
ajis02-2967	136	11	in	in	ADP
ajis02-2967	136	12	impacting	impact	VERB
ajis02-2967	136	13	individuals	individual	NOUN
ajis02-2967	136	14	'	'	PART
ajis02-2967	136	15	attitude	attitude	NOUN
ajis02-2967	136	16	towards	towards	ADP
ajis02-2967	136	17	a	a	DET
ajis02-2967	136	18	given	give	VERB
ajis02-2967	136	19	technology	technology	NOUN
ajis02-2967	136	20	(	(	PUNCT
ajis02-2967	136	21	kang	kang	PROPN
ajis02-2967	136	22	,	,	PUNCT
ajis02-2967	136	23	2014	2014	NUM
ajis02-2967	136	24	)	)	PUNCT
ajis02-2967	136	25	.	.	PUNCT
ajis02-2967	137	1	likewise	likewise	ADV
ajis02-2967	137	2	,	,	PUNCT
ajis02-2967	137	3	with	with	ADP
ajis02-2967	137	4	increasing	increase	VERB
ajis02-2967	137	5	technology	technology	NOUN
ajis02-2967	137	6	diffusion	diffusion	NOUN
ajis02-2967	137	7	,	,	PUNCT
ajis02-2967	137	8	probable	probable	ADJ
ajis02-2967	137	9	adopters	adopter	NOUN
ajis02-2967	137	10	are	be	AUX
ajis02-2967	137	11	more	more	ADV
ajis02-2967	137	12	likely	likely	ADJ
ajis02-2967	137	13	to	to	PART
ajis02-2967	137	14	observe	observe	VERB
ajis02-2967	137	15	the	the	DET
ajis02-2967	137	16	technology	technology	NOUN
ajis02-2967	137	17	in	in	ADP
ajis02-2967	137	18	use	use	NOUN
ajis02-2967	137	19	,	,	PUNCT
ajis02-2967	137	20	which	which	PRON
ajis02-2967	137	21	may	may	AUX
ajis02-2967	137	22	encourage	encourage	VERB
ajis02-2967	137	23	them	they	PRON
ajis02-2967	137	24	to	to	PART
ajis02-2967	137	25	believe	believe	VERB
ajis02-2967	137	26	it	it	PRON
ajis02-2967	137	27	is	be	AUX
ajis02-2967	137	28	useful	useful	ADJ
ajis02-2967	137	29	(	(	PUNCT
ajis02-2967	137	30	graf	graf	NOUN
ajis02-2967	137	31	-	-	PUNCT
ajis02-2967	137	32	vlachy	vlachy	NOUN
ajis02-2967	137	33	et	et	PROPN
ajis02-2967	137	34	al	al	PROPN
ajis02-2967	137	35	.	.	PROPN
ajis02-2967	137	36	,	,	PUNCT
ajis02-2967	137	37	2018	2018	NUM
ajis02-2967	137	38	)	)	PUNCT
ajis02-2967	137	39	.	.	PUNCT
ajis02-2967	138	1	therefore	therefore	ADV
ajis02-2967	138	2	,	,	PUNCT
ajis02-2967	138	3	it	it	PRON
ajis02-2967	138	4	is	be	AUX
ajis02-2967	138	5	expected	expect	VERB
ajis02-2967	138	6	that	that	SCONJ
ajis02-2967	138	7	customers	customer	NOUN
ajis02-2967	138	8	'	'	PART
ajis02-2967	138	9	attitudes	attitude	NOUN
ajis02-2967	138	10	towards	towards	ADP
ajis02-2967	138	11	srt	srt	NOUN
ajis02-2967	138	12	may	may	AUX
ajis02-2967	138	13	be	be	AUX
ajis02-2967	138	14	affected	affect	VERB
ajis02-2967	138	15	when	when	SCONJ
ajis02-2967	138	16	they	they	PRON
ajis02-2967	138	17	perceive	perceive	VERB
ajis02-2967	138	18	many	many	ADJ
ajis02-2967	138	19	others	other	NOUN
ajis02-2967	138	20	using	use	VERB
ajis02-2967	138	21	it	it	PRON
ajis02-2967	138	22	,	,	PUNCT
ajis02-2967	138	23	especially	especially	ADV
ajis02-2967	138	24	in	in	ADP
ajis02-2967	138	25	their	their	PRON
ajis02-2967	138	26	social	social	ADJ
ajis02-2967	138	27	groups	group	NOUN
ajis02-2967	138	28	(	(	PUNCT
ajis02-2967	138	29	carter	carter	NOUN
ajis02-2967	138	30	and	and	CCONJ
ajis02-2967	138	31	yeo	yeo	PROPN
ajis02-2967	138	32	,	,	PUNCT
ajis02-2967	138	33	2016	2016	NUM
ajis02-2967	138	34	;	;	PUNCT
ajis02-2967	138	35	roggeveen	roggeveen	PROPN
ajis02-2967	138	36	et	et	PROPN
ajis02-2967	138	37	al	al	PROPN
ajis02-2967	138	38	.	.	PROPN
ajis02-2967	138	39	,	,	PUNCT
ajis02-2967	138	40	2020	2020	NUM
ajis02-2967	138	41	)	)	PUNCT
ajis02-2967	138	42	.	.	PUNCT
ajis02-2967	139	1	thus	thus	ADV
ajis02-2967	139	2	,	,	PUNCT
ajis02-2967	139	3	we	we	PRON
ajis02-2967	139	4	propose	propose	VERB
ajis02-2967	139	5	the	the	DET
ajis02-2967	139	6	following	follow	VERB
ajis02-2967	139	7	hypothesis	hypothesis	NOUN
ajis02-2967	139	8	:	:	PUNCT
ajis02-2967	139	9	h4	h4	PROPN
ajis02-2967	139	10	(	(	PUNCT
ajis02-2967	139	11	c	c	NOUN
ajis02-2967	139	12	)	)	PUNCT
ajis02-2967	139	13	social	social	ADJ
ajis02-2967	139	14	influence	influence	NOUN
ajis02-2967	139	15	positively	positively	ADV
ajis02-2967	139	16	influences	influence	VERB
ajis02-2967	139	17	attitude	attitude	NOUN
ajis02-2967	139	18	towards	towards	ADP
ajis02-2967	139	19	srt	srt	NOUN
ajis02-2967	139	20	.	.	PUNCT
ajis02-2967	140	1	4.2.4	4.2.4	NUM
ajis02-2967	140	2	facilitating	facilitate	VERB
ajis02-2967	140	3	conditions	condition	NOUN
ajis02-2967	140	4	and	and	CCONJ
ajis02-2967	140	5	attitude	attitude	NOUN
ajis02-2967	140	6	towards	towards	ADP
ajis02-2967	140	7	srt	srt	NOUN
ajis02-2967	140	8	facilitating	facilitating	NOUN
ajis02-2967	140	9	conditions	condition	NOUN
ajis02-2967	140	10	are	be	AUX
ajis02-2967	140	11	defined	define	VERB
ajis02-2967	140	12	as	as	ADP
ajis02-2967	140	13	“	"	PUNCT
ajis02-2967	140	14	the	the	DET
ajis02-2967	140	15	degree	degree	NOUN
ajis02-2967	140	16	to	to	PART
ajis02-2967	140	17	which	which	PRON
ajis02-2967	140	18	an	an	DET
ajis02-2967	140	19	individual	individual	NOUN
ajis02-2967	140	20	believes	believe	VERB
ajis02-2967	140	21	that	that	SCONJ
ajis02-2967	140	22	an	an	DET
ajis02-2967	140	23	organisational	organisational	ADJ
ajis02-2967	140	24	and	and	CCONJ
ajis02-2967	140	25	technical	technical	ADJ
ajis02-2967	140	26	infrastructure	infrastructure	NOUN
ajis02-2967	140	27	exists	exist	VERB
ajis02-2967	140	28	to	to	PART
ajis02-2967	140	29	support	support	VERB
ajis02-2967	140	30	the	the	DET
ajis02-2967	140	31	use	use	NOUN
ajis02-2967	140	32	of	of	ADP
ajis02-2967	140	33	the	the	DET
ajis02-2967	140	34	system	system	NOUN
ajis02-2967	140	35	”	"	PUNCT
ajis02-2967	140	36	(	(	PUNCT
ajis02-2967	140	37	venkatesh	venkatesh	PROPN
ajis02-2967	140	38	et	et	PROPN
ajis02-2967	140	39	al	al	PROPN
ajis02-2967	140	40	.	.	PROPN
ajis02-2967	140	41	,	,	PUNCT
ajis02-2967	140	42	2003	2003	NUM
ajis02-2967	140	43	p	p	X
ajis02-2967	140	44	453	453	NUM
ajis02-2967	140	45	)	)	PUNCT
ajis02-2967	140	46	.	.	PUNCT
ajis02-2967	141	1	in	in	ADP
ajis02-2967	141	2	other	other	ADJ
ajis02-2967	141	3	words	word	NOUN
ajis02-2967	141	4	,	,	PUNCT
ajis02-2967	141	5	facilitating	facilitate	VERB
ajis02-2967	141	6	conditions	condition	NOUN
ajis02-2967	141	7	can	can	AUX
ajis02-2967	141	8	be	be	AUX
ajis02-2967	141	9	viewed	view	VERB
ajis02-2967	141	10	as	as	ADP
ajis02-2967	141	11	customer	customer	NOUN
ajis02-2967	141	12	perception	perception	NOUN
ajis02-2967	141	13	australasian	australasian	ADJ
ajis02-2967	141	14	journal	journal	NOUN
ajis02-2967	141	15	of	of	ADP
ajis02-2967	141	16	information	information	PROPN
ajis02-2967	141	17	systems	systems	PROPN
ajis02-2967	141	18	roy	roy	PROPN
ajis02-2967	141	19	,	,	PUNCT
ajis02-2967	141	20	singh	singh	PROPN
ajis02-2967	141	21	&	&	CCONJ
ajis02-2967	141	22	shabnam	shabnam	PROPN
ajis02-2967	141	23	2021	2021	NUM
ajis02-2967	141	24	,	,	PUNCT
ajis02-2967	141	25	vol	vol	NOUN
ajis02-2967	141	26	25	25	NUM
ajis02-2967	141	27	,	,	PUNCT
ajis02-2967	141	28	research	research	NOUN
ajis02-2967	141	29	on	on	ADP
ajis02-2967	141	30	user	user	NOUN
ajis02-2967	141	31	involvement	involvement	NOUN
ajis02-2967	141	32	modelling	model	VERB
ajis02-2967	141	33	customer	customer	NOUN
ajis02-2967	141	34	engagement	engagement	NOUN
ajis02-2967	141	35	behaviour	behaviour	NOUN
ajis02-2967	141	36	9	9	NUM
ajis02-2967	141	37	about	about	ADP
ajis02-2967	141	38	the	the	DET
ajis02-2967	141	39	availability	availability	NOUN
ajis02-2967	141	40	of	of	ADP
ajis02-2967	141	41	resources	resource	NOUN
ajis02-2967	141	42	that	that	PRON
ajis02-2967	141	43	enhance	enhance	VERB
ajis02-2967	141	44	their	their	PRON
ajis02-2967	141	45	use	use	NOUN
ajis02-2967	141	46	of	of	ADP
ajis02-2967	141	47	technology	technology	NOUN
ajis02-2967	141	48	(	(	PUNCT
ajis02-2967	141	49	hossain	hossain	PROPN
ajis02-2967	141	50	et	et	PROPN
ajis02-2967	141	51	al	al	PROPN
ajis02-2967	141	52	.	.	PROPN
ajis02-2967	141	53	,	,	PUNCT
ajis02-2967	141	54	2017	2017	NUM
ajis02-2967	141	55	)	)	PUNCT
ajis02-2967	141	56	.	.	PUNCT
ajis02-2967	142	1	dwivedi	dwivedi	PROPN
ajis02-2967	142	2	et	et	PROPN
ajis02-2967	142	3	al	al	PROPN
ajis02-2967	142	4	.	.	PROPN
ajis02-2967	143	1	(	(	PUNCT
ajis02-2967	143	2	2019	2019	NUM
ajis02-2967	143	3	)	)	PUNCT
ajis02-2967	143	4	theorised	theorise	VERB
ajis02-2967	143	5	that	that	SCONJ
ajis02-2967	143	6	facilitating	facilitate	VERB
ajis02-2967	143	7	conditions	condition	NOUN
ajis02-2967	143	8	has	have	VERB
ajis02-2967	143	9	a	a	DET
ajis02-2967	143	10	significant	significant	ADJ
ajis02-2967	143	11	influence	influence	NOUN
ajis02-2967	143	12	on	on	ADP
ajis02-2967	143	13	customers	customer	NOUN
ajis02-2967	143	14	’	'	PUNCT
ajis02-2967	143	15	attitude	attitude	NOUN
ajis02-2967	143	16	.	.	PUNCT
ajis02-2967	144	1	this	this	PRON
ajis02-2967	144	2	implies	imply	VERB
ajis02-2967	144	3	that	that	SCONJ
ajis02-2967	144	4	facilitating	facilitate	VERB
ajis02-2967	144	5	conditions	condition	NOUN
ajis02-2967	144	6	such	such	ADJ
ajis02-2967	144	7	as	as	ADP
ajis02-2967	144	8	assistance	assistance	NOUN
ajis02-2967	144	9	centres	centre	NOUN
ajis02-2967	144	10	and	and	CCONJ
ajis02-2967	144	11	training	training	NOUN
ajis02-2967	144	12	programs	program	NOUN
ajis02-2967	144	13	for	for	ADP
ajis02-2967	144	14	using	use	VERB
ajis02-2967	144	15	the	the	DET
ajis02-2967	144	16	technology	technology	NOUN
ajis02-2967	144	17	may	may	AUX
ajis02-2967	144	18	act	act	VERB
ajis02-2967	144	19	as	as	ADP
ajis02-2967	144	20	vital	vital	ADJ
ajis02-2967	144	21	enablers	enabler	NOUN
ajis02-2967	144	22	in	in	ADP
ajis02-2967	144	23	influencing	influence	VERB
ajis02-2967	144	24	customers	customer	NOUN
ajis02-2967	144	25	'	'	PART
ajis02-2967	144	26	attitudes	attitude	NOUN
ajis02-2967	144	27	(	(	PUNCT
ajis02-2967	144	28	dwivedi	dwivedi	NOUN
ajis02-2967	144	29	et	et	PROPN
ajis02-2967	144	30	al	al	PROPN
ajis02-2967	144	31	.	.	PROPN
ajis02-2967	144	32	,	,	PUNCT
ajis02-2967	144	33	2019	2019	NUM
ajis02-2967	144	34	;	;	PUNCT
ajis02-2967	144	35	sabharwal	sabharwal	NOUN
ajis02-2967	144	36	et	et	PROPN
ajis02-2967	144	37	al	al	PROPN
ajis02-2967	144	38	.	.	PROPN
ajis02-2967	144	39	,	,	PUNCT
ajis02-2967	144	40	2006	2006	NUM
ajis02-2967	144	41	;	;	PUNCT
ajis02-2967	144	42	grewal	grewal	PROPN
ajis02-2967	144	43	et	et	PROPN
ajis02-2967	144	44	al	al	PROPN
ajis02-2967	144	45	.	.	PROPN
ajis02-2967	144	46	,	,	PUNCT
ajis02-2967	144	47	2020a	2020a	NUM
ajis02-2967	144	48	)	)	PUNCT
ajis02-2967	144	49	.	.	PUNCT
ajis02-2967	145	1	in	in	ADP
ajis02-2967	145	2	the	the	DET
ajis02-2967	145	3	context	context	NOUN
ajis02-2967	145	4	of	of	ADP
ajis02-2967	145	5	srt	srt	NOUN
ajis02-2967	145	6	,	,	PUNCT
ajis02-2967	145	7	facilitating	facilitate	VERB
ajis02-2967	145	8	conditions	condition	NOUN
ajis02-2967	145	9	may	may	AUX
ajis02-2967	145	10	include	include	VERB
ajis02-2967	145	11	the	the	DET
ajis02-2967	145	12	presence	presence	NOUN
ajis02-2967	145	13	of	of	ADP
ajis02-2967	145	14	intelligent	intelligent	ADJ
ajis02-2967	145	15	systems	system	NOUN
ajis02-2967	145	16	,	,	PUNCT
ajis02-2967	145	17	human	human	ADJ
ajis02-2967	145	18	-	-	PUNCT
ajis02-2967	145	19	machine	machine	NOUN
ajis02-2967	145	20	interactions	interaction	NOUN
ajis02-2967	145	21	,	,	PUNCT
ajis02-2967	145	22	self	self	NOUN
ajis02-2967	145	23	-	-	PUNCT
ajis02-2967	145	24	service	service	NOUN
ajis02-2967	145	25	,	,	PUNCT
ajis02-2967	145	26	and	and	CCONJ
ajis02-2967	145	27	product	product	NOUN
ajis02-2967	145	28	content	content	NOUN
ajis02-2967	145	29	quality	quality	NOUN
ajis02-2967	145	30	(	(	PUNCT
ajis02-2967	145	31	fan	fan	NOUN
ajis02-2967	145	32	et	et	PROPN
ajis02-2967	145	33	al	al	PROPN
ajis02-2967	145	34	.	.	PROPN
ajis02-2967	145	35	,	,	PUNCT
ajis02-2967	145	36	2020	2020	NUM
ajis02-2967	145	37	;	;	PUNCT
ajis02-2967	145	38	roggeveen	roggeveen	PROPN
ajis02-2967	145	39	et	et	PROPN
ajis02-2967	145	40	al	al	PROPN
ajis02-2967	145	41	.	.	PROPN
ajis02-2967	145	42	,	,	PUNCT
ajis02-2967	145	43	2020	2020	NUM
ajis02-2967	145	44	)	)	PUNCT
ajis02-2967	145	45	.	.	PUNCT
ajis02-2967	146	1	these	these	DET
ajis02-2967	146	2	facilitating	facilitate	VERB
ajis02-2967	146	3	conditions	condition	NOUN
ajis02-2967	146	4	impact	impact	NOUN
ajis02-2967	146	5	customers	customer	NOUN
ajis02-2967	146	6	'	'	PART
ajis02-2967	146	7	smart	smart	ADJ
ajis02-2967	146	8	experience	experience	NOUN
ajis02-2967	146	9	quality	quality	NOUN
ajis02-2967	146	10	and	and	CCONJ
ajis02-2967	146	11	eventually	eventually	ADV
ajis02-2967	146	12	influence	influence	VERB
ajis02-2967	146	13	their	their	PRON
ajis02-2967	146	14	attitude	attitude	NOUN
ajis02-2967	146	15	towards	towards	ADP
ajis02-2967	146	16	srt	srt	NOUN
ajis02-2967	146	17	.	.	PROPN
ajis02-2967	146	18	based	base	VERB
ajis02-2967	146	19	on	on	ADP
ajis02-2967	146	20	the	the	DET
ajis02-2967	146	21	proceeding	proceeding	NOUN
ajis02-2967	146	22	discussion	discussion	NOUN
ajis02-2967	146	23	and	and	CCONJ
ajis02-2967	146	24	empirical	empirical	ADJ
ajis02-2967	146	25	evidence	evidence	NOUN
ajis02-2967	146	26	,	,	PUNCT
ajis02-2967	146	27	we	we	PRON
ajis02-2967	146	28	hypothesise	hypothesise	VERB
ajis02-2967	146	29	the	the	DET
ajis02-2967	146	30	following	follow	VERB
ajis02-2967	146	31	:	:	PUNCT
ajis02-2967	146	32	h4	h4	PROPN
ajis02-2967	146	33	(	(	PUNCT
ajis02-2967	146	34	d	d	NOUN
ajis02-2967	146	35	)	)	PUNCT
ajis02-2967	146	36	facilitating	facilitate	VERB
ajis02-2967	146	37	conditions	condition	NOUN
ajis02-2967	146	38	positively	positively	ADV
ajis02-2967	146	39	influences	influence	VERB
ajis02-2967	146	40	attitude	attitude	NOUN
ajis02-2967	146	41	towards	towards	ADP
ajis02-2967	146	42	srt	srt	NOUN
ajis02-2967	146	43	.	.	PROPN
ajis02-2967	146	44	4.3	4.3	NUM
ajis02-2967	146	45	influence	influence	NOUN
ajis02-2967	146	46	of	of	ADP
ajis02-2967	146	47	attitude	attitude	NOUN
ajis02-2967	146	48	towards	towards	ADP
ajis02-2967	146	49	srt	srt	NOUN
ajis02-2967	146	50	and	and	CCONJ
ajis02-2967	146	51	ceb	ceb	PROPN
ajis02-2967	146	52	attitude	attitude	NOUN
ajis02-2967	146	53	refers	refer	VERB
ajis02-2967	146	54	to	to	ADP
ajis02-2967	146	55	an	an	DET
ajis02-2967	146	56	individual	individual	NOUN
ajis02-2967	146	57	’s	’s	PART
ajis02-2967	146	58	positive	positive	ADJ
ajis02-2967	146	59	or	or	CCONJ
ajis02-2967	146	60	negative	negative	ADJ
ajis02-2967	146	61	feelings	feeling	NOUN
ajis02-2967	146	62	about	about	ADP
ajis02-2967	146	63	performing	perform	VERB
ajis02-2967	146	64	the	the	DET
ajis02-2967	146	65	target	target	NOUN
ajis02-2967	146	66	behaviour	behaviour	NOUN
ajis02-2967	146	67	(	(	PUNCT
ajis02-2967	146	68	davis	davis	PROPN
ajis02-2967	146	69	1989	1989	NUM
ajis02-2967	146	70	;	;	PUNCT
ajis02-2967	146	71	taylor	taylor	PROPN
ajis02-2967	146	72	and	and	CCONJ
ajis02-2967	146	73	todd	todd	NOUN
ajis02-2967	146	74	1995	1995	NUM
ajis02-2967	146	75	)	)	PUNCT
ajis02-2967	146	76	.	.	PUNCT
ajis02-2967	147	1	customers	customer	NOUN
ajis02-2967	147	2	attitude	attitude	NOUN
ajis02-2967	147	3	plays	play	VERB
ajis02-2967	147	4	a	a	DET
ajis02-2967	147	5	key	key	ADJ
ajis02-2967	147	6	role	role	NOUN
ajis02-2967	147	7	in	in	ADP
ajis02-2967	147	8	determining	determine	VERB
ajis02-2967	147	9	their	their	PRON
ajis02-2967	147	10	acceptance	acceptance	NOUN
ajis02-2967	147	11	and	and	CCONJ
ajis02-2967	147	12	use	use	NOUN
ajis02-2967	147	13	of	of	ADP
ajis02-2967	147	14	technology	technology	NOUN
ajis02-2967	147	15	,	,	PUNCT
ajis02-2967	147	16	including	include	VERB
ajis02-2967	147	17	srt	srt	NOUN
ajis02-2967	147	18	.	.	PUNCT
ajis02-2967	148	1	dwivedi	dwivedi	PROPN
ajis02-2967	148	2	et	et	PROPN
ajis02-2967	148	3	al	al	PROPN
ajis02-2967	148	4	.	.	PROPN
ajis02-2967	149	1	(	(	PUNCT
ajis02-2967	149	2	2019	2019	NUM
ajis02-2967	149	3	)	)	PUNCT
ajis02-2967	149	4	hypothesised	hypothesised	ADJ
ajis02-2967	149	5	behavioural	behavioural	ADJ
ajis02-2967	149	6	intention	intention	NOUN
ajis02-2967	149	7	to	to	PART
ajis02-2967	149	8	mediate	mediate	VERB
ajis02-2967	149	9	the	the	DET
ajis02-2967	149	10	effect	effect	NOUN
ajis02-2967	149	11	of	of	ADP
ajis02-2967	149	12	attitude	attitude	NOUN
ajis02-2967	149	13	on	on	ADP
ajis02-2967	149	14	usage	usage	NOUN
ajis02-2967	149	15	behaviour	behaviour	NOUN
ajis02-2967	149	16	.	.	PUNCT
ajis02-2967	150	1	however	however	ADV
ajis02-2967	150	2	,	,	PUNCT
ajis02-2967	150	3	their	their	PRON
ajis02-2967	150	4	meta	meta	ADJ
ajis02-2967	150	5	-	-	PUNCT
ajis02-2967	150	6	analysis	analysis	NOUN
ajis02-2967	150	7	results	result	NOUN
ajis02-2967	150	8	revealed	reveal	VERB
ajis02-2967	150	9	that	that	SCONJ
ajis02-2967	150	10	attitude	attitude	NOUN
ajis02-2967	150	11	has	have	VERB
ajis02-2967	150	12	a	a	DET
ajis02-2967	150	13	direct	direct	ADJ
ajis02-2967	150	14	impact	impact	NOUN
ajis02-2967	150	15	on	on	ADP
ajis02-2967	150	16	customer	customer	NOUN
ajis02-2967	150	17	usage	usage	NOUN
ajis02-2967	150	18	behaviour	behaviour	NOUN
ajis02-2967	150	19	as	as	ADV
ajis02-2967	150	20	well	well	ADV
ajis02-2967	150	21	.	.	PUNCT
ajis02-2967	151	1	this	this	PRON
ajis02-2967	151	2	signifies	signify	VERB
ajis02-2967	151	3	that	that	DET
ajis02-2967	151	4	attitude	attitude	NOUN
ajis02-2967	151	5	may	may	AUX
ajis02-2967	151	6	significantly	significantly	ADV
ajis02-2967	151	7	influence	influence	VERB
ajis02-2967	151	8	behaviour	behaviour	NOUN
ajis02-2967	151	9	even	even	ADV
ajis02-2967	151	10	though	though	SCONJ
ajis02-2967	151	11	the	the	DET
ajis02-2967	151	12	customer	customer	NOUN
ajis02-2967	151	13	may	may	AUX
ajis02-2967	151	14	not	not	PART
ajis02-2967	151	15	intend	intend	VERB
ajis02-2967	151	16	to	to	PART
ajis02-2967	151	17	use	use	VERB
ajis02-2967	151	18	the	the	DET
ajis02-2967	151	19	technology	technology	NOUN
ajis02-2967	151	20	.	.	PUNCT
ajis02-2967	152	1	existing	exist	VERB
ajis02-2967	152	2	literature	literature	NOUN
ajis02-2967	152	3	indicates	indicate	VERB
ajis02-2967	152	4	,	,	PUNCT
ajis02-2967	152	5	the	the	DET
ajis02-2967	152	6	influence	influence	NOUN
ajis02-2967	152	7	of	of	ADP
ajis02-2967	152	8	behavioural	behavioural	ADJ
ajis02-2967	152	9	intention	intention	NOUN
ajis02-2967	152	10	on	on	ADP
ajis02-2967	152	11	usage	usage	NOUN
ajis02-2967	152	12	behaviour	behaviour	NOUN
ajis02-2967	152	13	may	may	AUX
ajis02-2967	152	14	not	not	PART
ajis02-2967	152	15	be	be	AUX
ajis02-2967	152	16	particularly	particularly	ADV
ajis02-2967	152	17	strong	strong	ADJ
ajis02-2967	152	18	or	or	CCONJ
ajis02-2967	152	19	predictable	predictable	ADJ
ajis02-2967	152	20	(	(	PUNCT
ajis02-2967	152	21	pardamean	pardamean	ADJ
ajis02-2967	152	22	and	and	CCONJ
ajis02-2967	152	23	susanto	susanto	NOUN
ajis02-2967	152	24	2012	2012	NUM
ajis02-2967	152	25	;	;	PUNCT
ajis02-2967	152	26	weerakkody	weerakkody	NOUN
ajis02-2967	152	27	et	et	PROPN
ajis02-2967	152	28	al	al	PROPN
ajis02-2967	152	29	.	.	PROPN
ajis02-2967	152	30	,	,	PUNCT
ajis02-2967	152	31	2013	2013	NUM
ajis02-2967	152	32	)	)	PUNCT
ajis02-2967	152	33	,	,	PUNCT
ajis02-2967	152	34	which	which	PRON
ajis02-2967	152	35	further	far	ADV
ajis02-2967	152	36	emphasises	emphasise	VERB
ajis02-2967	152	37	the	the	DET
ajis02-2967	152	38	significance	significance	NOUN
ajis02-2967	152	39	of	of	ADP
ajis02-2967	152	40	the	the	DET
ajis02-2967	152	41	direct	direct	ADJ
ajis02-2967	152	42	effect	effect	NOUN
ajis02-2967	152	43	between	between	ADP
ajis02-2967	152	44	attitude	attitude	NOUN
ajis02-2967	152	45	and	and	CCONJ
ajis02-2967	152	46	usage	usage	NOUN
ajis02-2967	152	47	behaviour	behaviour	NOUN
ajis02-2967	152	48	.	.	PUNCT
ajis02-2967	153	1	therefore	therefore	ADV
ajis02-2967	153	2	,	,	PUNCT
ajis02-2967	153	3	we	we	PRON
ajis02-2967	153	4	argue	argue	VERB
ajis02-2967	153	5	that	that	SCONJ
ajis02-2967	153	6	customers	customer	NOUN
ajis02-2967	153	7	with	with	ADP
ajis02-2967	153	8	a	a	DET
ajis02-2967	153	9	positive	positive	ADJ
ajis02-2967	153	10	attitude	attitude	NOUN
ajis02-2967	153	11	towards	towards	ADP
ajis02-2967	153	12	srt	srt	NOUN
ajis02-2967	153	13	will	will	AUX
ajis02-2967	153	14	be	be	AUX
ajis02-2967	153	15	influenced	influence	VERB
ajis02-2967	153	16	to	to	PART
ajis02-2967	153	17	help	help	VERB
ajis02-2967	153	18	organisations	organisation	NOUN
ajis02-2967	153	19	and	and	CCONJ
ajis02-2967	153	20	customers	customer	NOUN
ajis02-2967	153	21	directly	directly	ADV
ajis02-2967	153	22	and	and	CCONJ
ajis02-2967	153	23	indirectly	indirectly	ADV
ajis02-2967	153	24	beyond	beyond	ADP
ajis02-2967	153	25	the	the	DET
ajis02-2967	153	26	purchase	purchase	NOUN
ajis02-2967	153	27	process	process	NOUN
ajis02-2967	153	28	(	(	PUNCT
ajis02-2967	153	29	grewal	grewal	NOUN
ajis02-2967	153	30	and	and	CCONJ
ajis02-2967	153	31	roggeveen	roggeveen	VERB
ajis02-2967	153	32	,	,	PUNCT
ajis02-2967	153	33	2020	2020	NUM
ajis02-2967	153	34	)	)	PUNCT
ajis02-2967	153	35	.	.	PUNCT
ajis02-2967	154	1	based	base	VERB
ajis02-2967	154	2	on	on	ADP
ajis02-2967	154	3	the	the	DET
ajis02-2967	154	4	proceeding	proceeding	NOUN
ajis02-2967	154	5	discussion	discussion	NOUN
ajis02-2967	154	6	and	and	CCONJ
ajis02-2967	154	7	theoretical	theoretical	ADJ
ajis02-2967	154	8	conceptualisation	conceptualisation	NOUN
ajis02-2967	154	9	by	by	ADP
ajis02-2967	154	10	dwivedi	dwivedi	PROPN
ajis02-2967	154	11	et	et	PROPN
ajis02-2967	154	12	al	al	PROPN
ajis02-2967	154	13	.	.	PROPN
ajis02-2967	155	1	(	(	PUNCT
ajis02-2967	155	2	2019	2019	NUM
ajis02-2967	155	3	)	)	PUNCT
ajis02-2967	155	4	,	,	PUNCT
ajis02-2967	155	5	we	we	PRON
ajis02-2967	155	6	hypothesise	hypothesise	VERB
ajis02-2967	155	7	the	the	DET
ajis02-2967	155	8	following	following	NOUN
ajis02-2967	155	9	:	:	PUNCT
ajis02-2967	155	10	h5	h5	PROPN
ajis02-2967	155	11	attitude	attitude	NOUN
ajis02-2967	155	12	towards	towards	ADP
ajis02-2967	155	13	srt	srt	NOUN
ajis02-2967	155	14	positively	positively	ADV
ajis02-2967	155	15	influences	influence	VERB
ajis02-2967	155	16	ceb	ceb	PROPN
ajis02-2967	155	17	towards	towards	ADP
ajis02-2967	155	18	srt	srt	NOUN
ajis02-2967	155	19	.	.	PROPN
ajis02-2967	155	20	4.4	4.4	NUM
ajis02-2967	155	21	the	the	DET
ajis02-2967	155	22	mediating	mediate	VERB
ajis02-2967	155	23	role	role	NOUN
ajis02-2967	155	24	of	of	ADP
ajis02-2967	155	25	attitude	attitude	NOUN
ajis02-2967	155	26	towards	towards	AUX
ajis02-2967	155	27	srt	srt	VERB
ajis02-2967	155	28	the	the	DET
ajis02-2967	155	29	four	four	NUM
ajis02-2967	155	30	exogenous	exogenous	ADJ
ajis02-2967	155	31	constructs	construct	NOUN
ajis02-2967	155	32	in	in	ADP
ajis02-2967	155	33	the	the	DET
ajis02-2967	155	34	meta	meta	ADJ
ajis02-2967	155	35	-	-	PUNCT
ajis02-2967	155	36	utaut	utaut	NOUN
ajis02-2967	155	37	(	(	PUNCT
ajis02-2967	155	38	i.e.	i.e.	X
ajis02-2967	155	39	,	,	PUNCT
ajis02-2967	155	40	technology	technology	NOUN
ajis02-2967	155	41	attributes	attribute	NOUN
ajis02-2967	155	42	and	and	CCONJ
ajis02-2967	155	43	contextual	contextual	ADJ
ajis02-2967	155	44	factors	factor	NOUN
ajis02-2967	155	45	)	)	PUNCT
ajis02-2967	155	46	represent	represent	VERB
ajis02-2967	155	47	customer	customer	NOUN
ajis02-2967	155	48	perceptions	perception	NOUN
ajis02-2967	155	49	regarding	regard	VERB
ajis02-2967	155	50	the	the	DET
ajis02-2967	155	51	technology	technology	NOUN
ajis02-2967	155	52	and	and	CCONJ
ajis02-2967	155	53	the	the	DET
ajis02-2967	155	54	context	context	NOUN
ajis02-2967	155	55	.	.	PUNCT
ajis02-2967	156	1	though	though	SCONJ
ajis02-2967	156	2	there	there	PRON
ajis02-2967	156	3	exists	exist	VERB
ajis02-2967	156	4	significant	significant	ADJ
ajis02-2967	156	5	evidence	evidence	NOUN
ajis02-2967	156	6	that	that	SCONJ
ajis02-2967	156	7	these	these	DET
ajis02-2967	156	8	four	four	NUM
ajis02-2967	156	9	constructs	construct	NOUN
ajis02-2967	156	10	explain	explain	VERB
ajis02-2967	156	11	a	a	DET
ajis02-2967	156	12	significant	significant	ADJ
ajis02-2967	156	13	proportion	proportion	NOUN
ajis02-2967	156	14	of	of	ADP
ajis02-2967	156	15	variance	variance	NOUN
ajis02-2967	156	16	in	in	ADP
ajis02-2967	156	17	customer	customer	NOUN
ajis02-2967	156	18	adoption	adoption	NOUN
ajis02-2967	156	19	and	and	CCONJ
ajis02-2967	156	20	usage	usage	NOUN
ajis02-2967	156	21	behaviours	behaviour	NOUN
ajis02-2967	156	22	,	,	PUNCT
ajis02-2967	156	23	utaut	utaut	PROPN
ajis02-2967	156	24	excluded	exclude	VERB
ajis02-2967	156	25	several	several	ADJ
ajis02-2967	156	26	key	key	ADJ
ajis02-2967	156	27	individual	individual	ADJ
ajis02-2967	156	28	characteristics	characteristic	NOUN
ajis02-2967	156	29	that	that	PRON
ajis02-2967	156	30	describe	describe	VERB
ajis02-2967	156	31	customers	customer	NOUN
ajis02-2967	156	32	’	’	PART
ajis02-2967	156	33	disposition	disposition	NOUN
ajis02-2967	156	34	in	in	ADP
ajis02-2967	156	35	influencing	influence	VERB
ajis02-2967	156	36	their	their	PRON
ajis02-2967	156	37	behaviours	behaviour	NOUN
ajis02-2967	156	38	.	.	PUNCT
ajis02-2967	157	1	customers	customer	NOUN
ajis02-2967	157	2	’	'	PUNCT
ajis02-2967	157	3	attitude	attitude	NOUN
ajis02-2967	157	4	is	be	AUX
ajis02-2967	157	5	one	one	NUM
ajis02-2967	157	6	of	of	ADP
ajis02-2967	157	7	the	the	DET
ajis02-2967	157	8	several	several	ADJ
ajis02-2967	157	9	such	such	ADJ
ajis02-2967	157	10	individual	individual	ADJ
ajis02-2967	157	11	aspects	aspect	NOUN
ajis02-2967	157	12	(	(	PUNCT
ajis02-2967	157	13	chong	chong	PROPN
ajis02-2967	157	14	2013	2013	NUM
ajis02-2967	157	15	;	;	PUNCT
ajis02-2967	157	16	venkatesh	venkatesh	PROPN
ajis02-2967	157	17	et	et	PROPN
ajis02-2967	157	18	al	al	PROPN
ajis02-2967	157	19	.	.	PROPN
ajis02-2967	157	20	,	,	PUNCT
ajis02-2967	157	21	2011	2011	NUM
ajis02-2967	157	22	)	)	PUNCT
ajis02-2967	157	23	.	.	PUNCT
ajis02-2967	158	1	realising	realise	VERB
ajis02-2967	158	2	the	the	DET
ajis02-2967	158	3	importance	importance	NOUN
ajis02-2967	158	4	,	,	PUNCT
ajis02-2967	158	5	dwivedi	dwivedi	PROPN
ajis02-2967	158	6	et	et	PROPN
ajis02-2967	158	7	al	al	PROPN
ajis02-2967	158	8	.	.	PROPN
ajis02-2967	158	9	,	,	PUNCT
ajis02-2967	158	10	(	(	PUNCT
ajis02-2967	158	11	2019	2019	NUM
ajis02-2967	158	12	)	)	PUNCT
ajis02-2967	158	13	recommended	recommend	VERB
ajis02-2967	158	14	the	the	DET
ajis02-2967	158	15	inclusion	inclusion	NOUN
ajis02-2967	158	16	of	of	ADP
ajis02-2967	158	17	customer	customer	NOUN
ajis02-2967	158	18	attitude	attitude	NOUN
ajis02-2967	158	19	in	in	ADP
ajis02-2967	158	20	examining	examine	VERB
ajis02-2967	158	21	customer	customer	NOUN
ajis02-2967	158	22	behaviour	behaviour	NOUN
ajis02-2967	158	23	towards	towards	ADP
ajis02-2967	158	24	technology	technology	NOUN
ajis02-2967	158	25	.	.	PUNCT
ajis02-2967	159	1	the	the	DET
ajis02-2967	159	2	inclusion	inclusion	NOUN
ajis02-2967	159	3	of	of	ADP
ajis02-2967	159	4	attitude	attitude	NOUN
ajis02-2967	159	5	in	in	ADP
ajis02-2967	159	6	models	model	NOUN
ajis02-2967	159	7	of	of	ADP
ajis02-2967	159	8	technology	technology	NOUN
ajis02-2967	159	9	acceptance	acceptance	NOUN
ajis02-2967	159	10	is	be	AUX
ajis02-2967	159	11	consistent	consistent	ADJ
ajis02-2967	159	12	with	with	ADP
ajis02-2967	159	13	the	the	DET
ajis02-2967	159	14	theory	theory	NOUN
ajis02-2967	159	15	of	of	ADP
ajis02-2967	159	16	reasoned	reason	VERB
ajis02-2967	159	17	action	action	NOUN
ajis02-2967	159	18	and	and	CCONJ
ajis02-2967	159	19	the	the	DET
ajis02-2967	159	20	theory	theory	NOUN
ajis02-2967	159	21	of	of	ADP
ajis02-2967	159	22	planned	plan	VERB
ajis02-2967	159	23	behaviour	behaviour	NOUN
ajis02-2967	159	24	(	(	PUNCT
ajis02-2967	159	25	ajzen	ajzen	NOUN
ajis02-2967	159	26	,	,	PUNCT
ajis02-2967	159	27	1991	1991	NUM
ajis02-2967	159	28	)	)	PUNCT
ajis02-2967	159	29	.	.	PUNCT
ajis02-2967	160	1	we	we	PRON
ajis02-2967	160	2	position	position	VERB
ajis02-2967	160	3	attitude	attitude	NOUN
ajis02-2967	160	4	as	as	ADP
ajis02-2967	160	5	a	a	DET
ajis02-2967	160	6	mediator	mediator	NOUN
ajis02-2967	160	7	between	between	ADP
ajis02-2967	160	8	performance	performance	NOUN
ajis02-2967	160	9	expectancy	expectancy	NOUN
ajis02-2967	160	10	,	,	PUNCT
ajis02-2967	160	11	effort	effort	NOUN
ajis02-2967	160	12	expectancy	expectancy	NOUN
ajis02-2967	160	13	,	,	PUNCT
ajis02-2967	160	14	social	social	ADJ
ajis02-2967	160	15	influence	influence	NOUN
ajis02-2967	160	16	,	,	PUNCT
ajis02-2967	160	17	facilitating	facilitate	VERB
ajis02-2967	160	18	conditions	condition	NOUN
ajis02-2967	160	19	,	,	PUNCT
ajis02-2967	160	20	and	and	CCONJ
ajis02-2967	160	21	ceb	ceb	PROPN
ajis02-2967	160	22	towards	towards	ADP
ajis02-2967	160	23	srt	srt	NOUN
ajis02-2967	160	24	.	.	PUNCT
ajis02-2967	161	1	this	this	PRON
ajis02-2967	161	2	is	be	AUX
ajis02-2967	161	3	because	because	SCONJ
ajis02-2967	161	4	an	an	DET
ajis02-2967	161	5	individual	individual	NOUN
ajis02-2967	161	6	’s	’s	PART
ajis02-2967	161	7	attitude	attitude	NOUN
ajis02-2967	161	8	may	may	AUX
ajis02-2967	161	9	be	be	AUX
ajis02-2967	161	10	shaped	shape	VERB
ajis02-2967	161	11	by	by	ADP
ajis02-2967	161	12	perceived	perceive	VERB
ajis02-2967	161	13	usefulness	usefulness	NOUN
ajis02-2967	161	14	(	(	PUNCT
ajis02-2967	161	15	vahdat	vahdat	NOUN
ajis02-2967	161	16	et	et	PROPN
ajis02-2967	161	17	al	al	PROPN
ajis02-2967	161	18	.	.	PROPN
ajis02-2967	161	19	,	,	PUNCT
ajis02-2967	161	20	2020	2020	NUM
ajis02-2967	161	21	)	)	PUNCT
ajis02-2967	161	22	;	;	PUNCT
ajis02-2967	161	23	perceived	perceive	VERB
ajis02-2967	161	24	ease	ease	NOUN
ajis02-2967	161	25	of	of	ADP
ajis02-2967	161	26	use	use	NOUN
ajis02-2967	161	27	,	,	PUNCT
ajis02-2967	161	28	and	and	CCONJ
ajis02-2967	161	29	superior	superior	ADJ
ajis02-2967	161	30	functionality	functionality	NOUN
ajis02-2967	161	31	(	(	PUNCT
ajis02-2967	161	32	roy	roy	PROPN
ajis02-2967	161	33	et	et	PROPN
ajis02-2967	161	34	al	al	PROPN
ajis02-2967	161	35	.	.	PROPN
ajis02-2967	161	36	,	,	PUNCT
ajis02-2967	161	37	2018a	2018a	NUM
ajis02-2967	161	38	)	)	PUNCT
ajis02-2967	161	39	.	.	PUNCT
ajis02-2967	162	1	in	in	ADP
ajis02-2967	162	2	other	other	ADJ
ajis02-2967	162	3	words	word	NOUN
ajis02-2967	162	4	,	,	PUNCT
ajis02-2967	162	5	technology	technology	NOUN
ajis02-2967	162	6	capabilities	capability	NOUN
ajis02-2967	162	7	may	may	AUX
ajis02-2967	162	8	influence	influence	VERB
ajis02-2967	162	9	customers	customer	NOUN
ajis02-2967	162	10	’	’	PART
ajis02-2967	162	11	attitudes	attitude	NOUN
ajis02-2967	162	12	towards	towards	ADP
ajis02-2967	162	13	srt	srt	NOUN
ajis02-2967	162	14	.	.	PROPN
ajis02-2967	162	15	also	also	ADV
ajis02-2967	162	16	,	,	PUNCT
ajis02-2967	162	17	facilitating	facilitate	VERB
ajis02-2967	162	18	conditions	condition	NOUN
ajis02-2967	162	19	such	such	ADJ
ajis02-2967	162	20	as	as	ADP
ajis02-2967	162	21	technology	technology	NOUN
ajis02-2967	162	22	readiness	readiness	NOUN
ajis02-2967	162	23	(	(	PUNCT
ajis02-2967	162	24	roy	roy	PROPN
ajis02-2967	162	25	et	et	PROPN
ajis02-2967	162	26	al	al	PROPN
ajis02-2967	162	27	.	.	PROPN
ajis02-2967	162	28	,	,	PUNCT
ajis02-2967	162	29	2018a	2018a	NUM
ajis02-2967	162	30	)	)	PUNCT
ajis02-2967	162	31	and	and	CCONJ
ajis02-2967	162	32	social	social	ADJ
ajis02-2967	162	33	influence	influence	NOUN
ajis02-2967	162	34	(	(	PUNCT
ajis02-2967	162	35	vahdat	vahdat	NOUN
ajis02-2967	162	36	et	et	PROPN
ajis02-2967	162	37	al	al	PROPN
ajis02-2967	162	38	.	.	PROPN
ajis02-2967	162	39	,	,	PUNCT
ajis02-2967	162	40	2020	2020	NUM
ajis02-2967	162	41	;	;	PUNCT
ajis02-2967	162	42	roggeveen	roggeveen	PROPN
ajis02-2967	162	43	et	et	PROPN
ajis02-2967	162	44	al	al	PROPN
ajis02-2967	162	45	.	.	PROPN
ajis02-2967	162	46	,	,	PUNCT
ajis02-2967	162	47	2020	2020	NUM
ajis02-2967	162	48	)	)	PUNCT
ajis02-2967	162	49	,	,	PUNCT
ajis02-2967	162	50	which	which	PRON
ajis02-2967	162	51	are	be	AUX
ajis02-2967	162	52	contextual	contextual	ADJ
ajis02-2967	162	53	factors	factor	NOUN
ajis02-2967	162	54	may	may	AUX
ajis02-2967	162	55	also	also	ADV
ajis02-2967	162	56	influence	influence	VERB
ajis02-2967	162	57	australasian	australasian	ADJ
ajis02-2967	162	58	journal	journal	NOUN
ajis02-2967	162	59	of	of	ADP
ajis02-2967	162	60	information	information	PROPN
ajis02-2967	162	61	systems	systems	PROPN
ajis02-2967	162	62	roy	roy	PROPN
ajis02-2967	162	63	,	,	PUNCT
ajis02-2967	162	64	singh	singh	PROPN
ajis02-2967	162	65	&	&	CCONJ
ajis02-2967	162	66	shabnam	shabnam	PROPN
ajis02-2967	162	67	2021	2021	NUM
ajis02-2967	162	68	,	,	PUNCT
ajis02-2967	162	69	vol	vol	NOUN
ajis02-2967	162	70	25	25	NUM
ajis02-2967	162	71	,	,	PUNCT
ajis02-2967	162	72	research	research	NOUN
ajis02-2967	162	73	on	on	ADP
ajis02-2967	162	74	user	user	NOUN
ajis02-2967	162	75	involvement	involvement	NOUN
ajis02-2967	162	76	modelling	model	VERB
ajis02-2967	162	77	customer	customer	NOUN
ajis02-2967	162	78	engagement	engagement	NOUN
ajis02-2967	162	79	behaviour	behaviour	NOUN
ajis02-2967	162	80	10	10	NUM
ajis02-2967	162	81	customers	customer	NOUN
ajis02-2967	162	82	’	’	PART
ajis02-2967	162	83	attitude	attitude	NOUN
ajis02-2967	162	84	towards	towards	ADP
ajis02-2967	162	85	srt	srt	NOUN
ajis02-2967	162	86	.	.	PUNCT
ajis02-2967	163	1	therefore	therefore	ADV
ajis02-2967	163	2	,	,	PUNCT
ajis02-2967	163	3	it	it	PRON
ajis02-2967	163	4	is	be	AUX
ajis02-2967	163	5	expected	expect	VERB
ajis02-2967	163	6	that	that	SCONJ
ajis02-2967	163	7	customers	customer	NOUN
ajis02-2967	163	8	'	'	PART
ajis02-2967	163	9	attitudes	attitude	NOUN
ajis02-2967	163	10	towards	towards	ADP
ajis02-2967	163	11	srt	srt	NOUN
ajis02-2967	163	12	will	will	AUX
ajis02-2967	163	13	influence	influence	VERB
ajis02-2967	163	14	them	they	PRON
ajis02-2967	163	15	to	to	PART
ajis02-2967	163	16	involve	involve	VERB
ajis02-2967	163	17	in	in	ADP
ajis02-2967	163	18	engagement	engagement	NOUN
ajis02-2967	163	19	behaviour	behaviour	NOUN
ajis02-2967	163	20	towards	towards	ADP
ajis02-2967	163	21	srt	srt	NOUN
ajis02-2967	163	22	.	.	PROPN
ajis02-2967	163	23	based	base	VERB
ajis02-2967	163	24	on	on	ADP
ajis02-2967	163	25	the	the	DET
ajis02-2967	163	26	above	above	ADJ
ajis02-2967	163	27	discussion	discussion	NOUN
ajis02-2967	163	28	and	and	CCONJ
ajis02-2967	163	29	empirical	empirical	ADJ
ajis02-2967	163	30	evidence	evidence	NOUN
ajis02-2967	163	31	,	,	PUNCT
ajis02-2967	163	32	we	we	PRON
ajis02-2967	163	33	propose	propose	VERB
ajis02-2967	163	34	the	the	DET
ajis02-2967	163	35	following	follow	VERB
ajis02-2967	163	36	hypothesis	hypothesis	NOUN
ajis02-2967	163	37	:	:	PUNCT
ajis02-2967	163	38	h6	h6	NOUN
ajis02-2967	163	39	:	:	PUNCT
ajis02-2967	163	40	attitude	attitude	NOUN
ajis02-2967	163	41	towards	towards	ADP
ajis02-2967	163	42	srt	srt	NOUN
ajis02-2967	163	43	mediates	mediate	NOUN
ajis02-2967	163	44	the	the	DET
ajis02-2967	163	45	relationship	relationship	NOUN
ajis02-2967	163	46	between	between	ADP
ajis02-2967	163	47	technology	technology	NOUN
ajis02-2967	163	48	attributes	attribute	NOUN
ajis02-2967	163	49	(	(	PUNCT
ajis02-2967	163	50	e.g.	e.g.	ADV
ajis02-2967	163	51	,	,	PUNCT
ajis02-2967	163	52	performance	performance	NOUN
ajis02-2967	163	53	expectancy	expectancy	NOUN
ajis02-2967	163	54	and	and	CCONJ
ajis02-2967	163	55	effort	effort	NOUN
ajis02-2967	163	56	expectancy	expectancy	NOUN
ajis02-2967	163	57	)	)	PUNCT
ajis02-2967	163	58	and	and	CCONJ
ajis02-2967	163	59	contextual	contextual	ADJ
ajis02-2967	163	60	factors	factor	NOUN
ajis02-2967	163	61	(	(	PUNCT
ajis02-2967	163	62	e.g.	e.g.	ADV
ajis02-2967	163	63	,	,	PUNCT
ajis02-2967	163	64	social	social	ADJ
ajis02-2967	163	65	influence	influence	NOUN
ajis02-2967	163	66	and	and	CCONJ
ajis02-2967	163	67	facilitating	facilitate	VERB
ajis02-2967	163	68	conditions	condition	NOUN
ajis02-2967	163	69	)	)	PUNCT
ajis02-2967	163	70	and	and	CCONJ
ajis02-2967	163	71	ceb	ceb	PROPN
ajis02-2967	163	72	.	.	PROPN
ajis02-2967	163	73	4.5	4.5	NUM
ajis02-2967	163	74	the	the	DET
ajis02-2967	163	75	mediating	mediate	VERB
ajis02-2967	163	76	role	role	NOUN
ajis02-2967	163	77	of	of	ADP
ajis02-2967	163	78	behavioural	behavioural	ADJ
ajis02-2967	163	79	intention	intention	NOUN
ajis02-2967	163	80	towards	towards	ADP
ajis02-2967	163	81	srt	srt	NOUN
ajis02-2967	163	82	in	in	ADP
ajis02-2967	163	83	addition	addition	NOUN
ajis02-2967	163	84	to	to	ADP
ajis02-2967	163	85	attitude	attitude	NOUN
ajis02-2967	163	86	,	,	PUNCT
ajis02-2967	163	87	researchers	researcher	NOUN
ajis02-2967	163	88	also	also	ADV
ajis02-2967	163	89	identified	identify	VERB
ajis02-2967	163	90	the	the	DET
ajis02-2967	163	91	influence	influence	NOUN
ajis02-2967	163	92	of	of	ADP
ajis02-2967	163	93	the	the	DET
ajis02-2967	163	94	behavioural	behavioural	ADJ
ajis02-2967	163	95	intention	intention	NOUN
ajis02-2967	163	96	on	on	ADP
ajis02-2967	163	97	actual	actual	ADJ
ajis02-2967	163	98	behaviour	behaviour	NOUN
ajis02-2967	163	99	(	(	PUNCT
ajis02-2967	163	100	bagozzi	bagozzi	NOUN
ajis02-2967	163	101	and	and	CCONJ
ajis02-2967	163	102	yi	yi	PROPN
ajis02-2967	163	103	,	,	PUNCT
ajis02-2967	163	104	1989	1989	NUM
ajis02-2967	163	105	;	;	PUNCT
ajis02-2967	163	106	bhattacharjee	bhattacharjee	PROPN
ajis02-2967	163	107	and	and	CCONJ
ajis02-2967	163	108	sanford	sanford	PROPN
ajis02-2967	163	109	,	,	PUNCT
ajis02-2967	163	110	2009	2009	NUM
ajis02-2967	163	111	)	)	PUNCT
ajis02-2967	163	112	.	.	PUNCT
ajis02-2967	164	1	we	we	PRON
ajis02-2967	164	2	also	also	ADV
ajis02-2967	164	3	argue	argue	VERB
ajis02-2967	164	4	that	that	SCONJ
ajis02-2967	164	5	only	only	ADJ
ajis02-2967	164	6	customers	customer	NOUN
ajis02-2967	164	7	’	'	PUNCT
ajis02-2967	164	8	positive	positive	ADJ
ajis02-2967	164	9	attitude	attitude	NOUN
ajis02-2967	164	10	may	may	AUX
ajis02-2967	164	11	not	not	PART
ajis02-2967	164	12	be	be	AUX
ajis02-2967	164	13	sufficient	sufficient	ADJ
ajis02-2967	164	14	to	to	PART
ajis02-2967	164	15	encourage	encourage	VERB
ajis02-2967	164	16	customers	customer	NOUN
ajis02-2967	164	17	to	to	PART
ajis02-2967	164	18	voluntarily	voluntarily	ADV
ajis02-2967	164	19	contribute	contribute	VERB
ajis02-2967	164	20	their	their	PRON
ajis02-2967	164	21	resources	resource	NOUN
ajis02-2967	164	22	(	(	PUNCT
ajis02-2967	164	23	time	time	NOUN
ajis02-2967	164	24	,	,	PUNCT
ajis02-2967	164	25	money	money	NOUN
ajis02-2967	164	26	,	,	PUNCT
ajis02-2967	164	27	and	and	CCONJ
ajis02-2967	164	28	effort	effort	NOUN
ajis02-2967	164	29	)	)	PUNCT
ajis02-2967	164	30	to	to	PART
ajis02-2967	164	31	help	help	VERB
ajis02-2967	164	32	organisations	organisation	NOUN
ajis02-2967	164	33	and	and	CCONJ
ajis02-2967	164	34	other	other	ADJ
ajis02-2967	164	35	customers	customer	NOUN
ajis02-2967	164	36	through	through	ADP
ajis02-2967	164	37	ceb	ceb	PROPN
ajis02-2967	164	38	(	(	PUNCT
ajis02-2967	164	39	jaakkola	jaakkola	PROPN
ajis02-2967	164	40	and	and	CCONJ
ajis02-2967	164	41	alexander	alexander	PROPN
ajis02-2967	164	42	,	,	PUNCT
ajis02-2967	164	43	2014	2014	NUM
ajis02-2967	164	44	;	;	PUNCT
ajis02-2967	164	45	wang	wang	PROPN
ajis02-2967	164	46	,	,	PUNCT
ajis02-2967	164	47	2020	2020	NUM
ajis02-2967	164	48	)	)	PUNCT
ajis02-2967	164	49	.	.	PUNCT
ajis02-2967	165	1	customers	customer	NOUN
ajis02-2967	165	2	’	’	PART
ajis02-2967	165	3	willingness	willingness	NOUN
ajis02-2967	165	4	and	and	CCONJ
ajis02-2967	165	5	effort	effort	NOUN
ajis02-2967	165	6	,	,	PUNCT
ajis02-2967	165	7	thus	thus	ADV
ajis02-2967	165	8	the	the	DET
ajis02-2967	165	9	intention	intention	NOUN
ajis02-2967	165	10	to	to	PART
ajis02-2967	165	11	perform	perform	VERB
ajis02-2967	165	12	the	the	DET
ajis02-2967	165	13	underlying	underlie	VERB
ajis02-2967	165	14	behaviour	behaviour	NOUN
ajis02-2967	165	15	is	be	AUX
ajis02-2967	165	16	imperative	imperative	ADJ
ajis02-2967	165	17	(	(	PUNCT
ajis02-2967	165	18	ajzen	ajzen	ADJ
ajis02-2967	165	19	,	,	PUNCT
ajis02-2967	165	20	2011	2011	NUM
ajis02-2967	165	21	)	)	PUNCT
ajis02-2967	165	22	.	.	PUNCT
ajis02-2967	166	1	as	as	SCONJ
ajis02-2967	166	2	the	the	DET
ajis02-2967	166	3	theory	theory	NOUN
ajis02-2967	166	4	of	of	ADP
ajis02-2967	166	5	planned	plan	VERB
ajis02-2967	166	6	behaviour	behaviour	NOUN
ajis02-2967	166	7	(	(	PUNCT
ajis02-2967	166	8	tpb	tpb	NOUN
ajis02-2967	166	9	)	)	PUNCT
ajis02-2967	166	10	and	and	CCONJ
ajis02-2967	166	11	theory	theory	NOUN
ajis02-2967	166	12	of	of	ADP
ajis02-2967	166	13	reasoned	reasoned	ADJ
ajis02-2967	166	14	action	action	NOUN
ajis02-2967	166	15	(	(	PUNCT
ajis02-2967	166	16	tra	tra	NOUN
ajis02-2967	166	17	)	)	PUNCT
ajis02-2967	166	18	argues	argue	VERB
ajis02-2967	166	19	that	that	SCONJ
ajis02-2967	166	20	stronger	strong	ADJ
ajis02-2967	166	21	the	the	DET
ajis02-2967	166	22	intentions	intention	NOUN
ajis02-2967	166	23	,	,	PUNCT
ajis02-2967	166	24	the	the	DET
ajis02-2967	166	25	higher	high	ADJ
ajis02-2967	166	26	is	be	AUX
ajis02-2967	166	27	the	the	DET
ajis02-2967	166	28	probability	probability	NOUN
ajis02-2967	166	29	of	of	ADP
ajis02-2967	166	30	performing	perform	VERB
ajis02-2967	166	31	the	the	DET
ajis02-2967	166	32	underlying	underlie	VERB
ajis02-2967	166	33	behaviour	behaviour	NOUN
ajis02-2967	166	34	(	(	PUNCT
ajis02-2967	166	35	fishbein	fishbein	ADJ
ajis02-2967	166	36	and	and	CCONJ
ajis02-2967	166	37	ajzen	ajzen	NOUN
ajis02-2967	166	38	,	,	PUNCT
ajis02-2967	166	39	1975	1975	NUM
ajis02-2967	166	40	;	;	PUNCT
ajis02-2967	166	41	ajzen	ajzen	NOUN
ajis02-2967	166	42	,	,	PUNCT
ajis02-2967	166	43	1991	1991	NUM
ajis02-2967	166	44	)	)	PUNCT
ajis02-2967	166	45	.	.	PUNCT
ajis02-2967	167	1	hence	hence	ADV
ajis02-2967	167	2	,	,	PUNCT
ajis02-2967	167	3	it	it	PRON
ajis02-2967	167	4	can	can	AUX
ajis02-2967	167	5	be	be	AUX
ajis02-2967	167	6	argued	argue	VERB
ajis02-2967	167	7	that	that	SCONJ
ajis02-2967	167	8	individual	individual	ADJ
ajis02-2967	167	9	behaviour	behaviour	NOUN
ajis02-2967	167	10	is	be	AUX
ajis02-2967	167	11	driven	drive	VERB
ajis02-2967	167	12	by	by	ADP
ajis02-2967	167	13	their	their	PRON
ajis02-2967	167	14	behavioural	behavioural	ADJ
ajis02-2967	167	15	intention	intention	NOUN
ajis02-2967	167	16	,	,	PUNCT
ajis02-2967	167	17	which	which	PRON
ajis02-2967	167	18	is	be	AUX
ajis02-2967	167	19	,	,	PUNCT
ajis02-2967	167	20	in	in	ADP
ajis02-2967	167	21	turn	turn	NOUN
ajis02-2967	167	22	,	,	PUNCT
ajis02-2967	167	23	a	a	DET
ajis02-2967	167	24	function	function	NOUN
ajis02-2967	167	25	of	of	ADP
ajis02-2967	167	26	an	an	DET
ajis02-2967	167	27	individual	individual	NOUN
ajis02-2967	167	28	's	's	PART
ajis02-2967	167	29	attitude	attitude	NOUN
ajis02-2967	167	30	towards	towards	ADP
ajis02-2967	167	31	the	the	DET
ajis02-2967	167	32	behaviour	behaviour	NOUN
ajis02-2967	167	33	(	(	PUNCT
ajis02-2967	167	34	ajzen	ajzen	ADJ
ajis02-2967	167	35	,	,	PUNCT
ajis02-2967	167	36	2011	2011	NUM
ajis02-2967	167	37	)	)	PUNCT
ajis02-2967	167	38	.	.	PUNCT
ajis02-2967	168	1	based	base	VERB
ajis02-2967	168	2	on	on	ADP
ajis02-2967	168	3	the	the	DET
ajis02-2967	168	4	preceding	precede	VERB
ajis02-2967	168	5	discussion	discussion	NOUN
ajis02-2967	168	6	we	we	PRON
ajis02-2967	168	7	propose	propose	VERB
ajis02-2967	168	8	the	the	DET
ajis02-2967	168	9	following	follow	VERB
ajis02-2967	168	10	hypothesis	hypothesis	NOUN
ajis02-2967	168	11	:	:	PUNCT
ajis02-2967	168	12	h7	h7	ADJ
ajis02-2967	168	13	behavioural	behavioural	ADJ
ajis02-2967	168	14	intention	intention	NOUN
ajis02-2967	168	15	towards	towards	ADP
ajis02-2967	168	16	srt	srt	NOUN
ajis02-2967	168	17	mediates	mediate	NOUN
ajis02-2967	168	18	the	the	DET
ajis02-2967	168	19	relationship	relationship	NOUN
ajis02-2967	168	20	between	between	ADP
ajis02-2967	168	21	attitude	attitude	NOUN
ajis02-2967	168	22	towards	towards	ADP
ajis02-2967	168	23	srt	srt	NOUN
ajis02-2967	168	24	and	and	CCONJ
ajis02-2967	168	25	ceb	ceb	PROPN
ajis02-2967	168	26	.	.	PROPN
ajis02-2967	168	27	4.6	4.6	NUM
ajis02-2967	168	28	control	control	NOUN
ajis02-2967	168	29	variables	variable	NOUN
ajis02-2967	168	30	according	accord	VERB
ajis02-2967	168	31	to	to	ADP
ajis02-2967	168	32	the	the	DET
ajis02-2967	168	33	prior	prior	ADJ
ajis02-2967	168	34	literature	literature	NOUN
ajis02-2967	168	35	,	,	PUNCT
ajis02-2967	168	36	certain	certain	ADJ
ajis02-2967	168	37	demographic	demographic	ADJ
ajis02-2967	168	38	variables	variable	NOUN
ajis02-2967	168	39	can	can	AUX
ajis02-2967	168	40	influence	influence	VERB
ajis02-2967	168	41	key	key	ADJ
ajis02-2967	168	42	constructs	construct	NOUN
ajis02-2967	168	43	examined	examine	VERB
ajis02-2967	168	44	in	in	ADP
ajis02-2967	168	45	this	this	DET
ajis02-2967	168	46	study	study	NOUN
ajis02-2967	168	47	.	.	PUNCT
ajis02-2967	169	1	hence	hence	ADV
ajis02-2967	169	2	,	,	PUNCT
ajis02-2967	169	3	to	to	PART
ajis02-2967	169	4	allow	allow	VERB
ajis02-2967	169	5	for	for	ADP
ajis02-2967	169	6	better	well	ADJ
ajis02-2967	169	7	delineation	delineation	NOUN
ajis02-2967	169	8	of	of	ADP
ajis02-2967	169	9	the	the	DET
ajis02-2967	169	10	relationship	relationship	NOUN
ajis02-2967	169	11	proposed	propose	VERB
ajis02-2967	169	12	in	in	ADP
ajis02-2967	169	13	our	our	PRON
ajis02-2967	169	14	model	model	NOUN
ajis02-2967	169	15	and	and	CCONJ
ajis02-2967	169	16	to	to	PART
ajis02-2967	169	17	provide	provide	VERB
ajis02-2967	169	18	a	a	DET
ajis02-2967	169	19	more	more	ADV
ajis02-2967	169	20	rigorous	rigorous	ADJ
ajis02-2967	169	21	test	test	NOUN
ajis02-2967	169	22	of	of	ADP
ajis02-2967	169	23	the	the	DET
ajis02-2967	169	24	theoretical	theoretical	ADJ
ajis02-2967	169	25	linkages	linkage	NOUN
ajis02-2967	169	26	,	,	PUNCT
ajis02-2967	169	27	we	we	PRON
ajis02-2967	169	28	included	include	VERB
ajis02-2967	169	29	demographic	demographic	ADJ
ajis02-2967	169	30	variables	variable	NOUN
ajis02-2967	169	31	,	,	PUNCT
ajis02-2967	169	32	such	such	ADJ
ajis02-2967	169	33	as	as	ADP
ajis02-2967	169	34	age	age	NOUN
ajis02-2967	169	35	group	group	NOUN
ajis02-2967	169	36	,	,	PUNCT
ajis02-2967	169	37	and	and	CCONJ
ajis02-2967	169	38	gender	gender	NOUN
ajis02-2967	169	39	as	as	ADP
ajis02-2967	169	40	control	control	NOUN
ajis02-2967	169	41	variables	variable	NOUN
ajis02-2967	169	42	.	.	PUNCT
ajis02-2967	170	1	this	this	PRON
ajis02-2967	170	2	helps	help	VERB
ajis02-2967	170	3	to	to	PART
ajis02-2967	170	4	account	account	VERB
ajis02-2967	170	5	for	for	ADP
ajis02-2967	170	6	respondent	respondent	NOUN
ajis02-2967	170	7	heterogeneity	heterogeneity	NOUN
ajis02-2967	170	8	and	and	CCONJ
ajis02-2967	170	9	avoid	avoid	VERB
ajis02-2967	170	10	any	any	DET
ajis02-2967	170	11	confounding	confound	VERB
ajis02-2967	170	12	influences	influence	NOUN
ajis02-2967	170	13	on	on	ADP
ajis02-2967	170	14	the	the	DET
ajis02-2967	170	15	results	result	NOUN
ajis02-2967	170	16	.	.	PUNCT
ajis02-2967	171	1	controlling	control	VERB
ajis02-2967	171	2	for	for	ADP
ajis02-2967	171	3	these	these	DET
ajis02-2967	171	4	variables	variable	NOUN
ajis02-2967	171	5	will	will	AUX
ajis02-2967	171	6	enhance	enhance	VERB
ajis02-2967	171	7	the	the	DET
ajis02-2967	171	8	generalisability	generalisability	NOUN
ajis02-2967	171	9	of	of	ADP
ajis02-2967	171	10	the	the	DET
ajis02-2967	171	11	study	study	NOUN
ajis02-2967	171	12	findings	finding	NOUN
ajis02-2967	171	13	(	(	PUNCT
ajis02-2967	171	14	balaji	balaji	PROPN
ajis02-2967	171	15	and	and	CCONJ
ajis02-2967	171	16	roy	roy	PROPN
ajis02-2967	171	17	,	,	PUNCT
ajis02-2967	171	18	2017	2017	NUM
ajis02-2967	171	19	)	)	PUNCT
ajis02-2967	171	20	.	.	PUNCT
ajis02-2967	172	1	5	5	NUM
ajis02-2967	172	2	methodology	methodology	NOUN
ajis02-2967	172	3	5.1	5.1	NUM
ajis02-2967	172	4	research	research	NOUN
ajis02-2967	172	5	context	context	NOUN
ajis02-2967	172	6	retailing	retailing	NOUN
ajis02-2967	172	7	is	be	AUX
ajis02-2967	172	8	one	one	NUM
ajis02-2967	172	9	of	of	ADP
ajis02-2967	172	10	the	the	DET
ajis02-2967	172	11	major	major	ADJ
ajis02-2967	172	12	sectors	sector	NOUN
ajis02-2967	172	13	in	in	ADP
ajis02-2967	172	14	the	the	DET
ajis02-2967	172	15	australian	australian	ADJ
ajis02-2967	172	16	economy	economy	NOUN
ajis02-2967	172	17	comprising	comprising	NOUN
ajis02-2967	172	18	of	of	ADP
ajis02-2967	172	19	various	various	ADJ
ajis02-2967	172	20	subsectors	subsector	NOUN
ajis02-2967	172	21	including	include	VERB
ajis02-2967	172	22	consumer	consumer	NOUN
ajis02-2967	172	23	goods	good	NOUN
ajis02-2967	172	24	and	and	CCONJ
ajis02-2967	172	25	supermarket	supermarket	NOUN
ajis02-2967	172	26	retailing	retailing	NOUN
ajis02-2967	172	27	.	.	PUNCT
ajis02-2967	173	1	it	it	PRON
ajis02-2967	173	2	contributes	contribute	VERB
ajis02-2967	173	3	approximately	approximately	ADV
ajis02-2967	173	4	9	9	NUM
ajis02-2967	173	5	%	%	NOUN
ajis02-2967	173	6	to	to	ADP
ajis02-2967	173	7	the	the	DET
ajis02-2967	173	8	australian	australian	ADJ
ajis02-2967	173	9	gdp	gdp	NOUN
ajis02-2967	173	10	per	per	ADP
ajis02-2967	173	11	annum	annum	X
ajis02-2967	173	12	(	(	PUNCT
ajis02-2967	173	13	roy	roy	PROPN
ajis02-2967	173	14	et	et	PROPN
ajis02-2967	173	15	al	al	PROPN
ajis02-2967	173	16	.	.	PROPN
ajis02-2967	173	17	,	,	PUNCT
ajis02-2967	173	18	2019	2019	NUM
ajis02-2967	173	19	)	)	PUNCT
ajis02-2967	173	20	.	.	PUNCT
ajis02-2967	174	1	the	the	DET
ajis02-2967	174	2	supermarkets	supermarket	NOUN
ajis02-2967	174	3	and	and	CCONJ
ajis02-2967	174	4	grocery	grocery	NOUN
ajis02-2967	174	5	market	market	NOUN
ajis02-2967	174	6	together	together	ADV
ajis02-2967	174	7	make	make	VERB
ajis02-2967	174	8	up	up	ADP
ajis02-2967	174	9	$	$	SYM
ajis02-2967	174	10	103	103	NUM
ajis02-2967	174	11	billion	billion	NUM
ajis02-2967	174	12	approximately	approximately	ADV
ajis02-2967	174	13	in	in	ADP
ajis02-2967	174	14	australia	australia	PROPN
ajis02-2967	174	15	.	.	PUNCT
ajis02-2967	175	1	out	out	ADP
ajis02-2967	175	2	of	of	ADP
ajis02-2967	175	3	this	this	PRON
ajis02-2967	175	4	,	,	PUNCT
ajis02-2967	175	5	woolworths	woolworth	NOUN
ajis02-2967	175	6	and	and	CCONJ
ajis02-2967	175	7	coles	cole	NOUN
ajis02-2967	175	8	accounted	account	VERB
ajis02-2967	175	9	for	for	ADP
ajis02-2967	175	10	over	over	ADP
ajis02-2967	175	11	65	65	NUM
ajis02-2967	175	12	%	%	NOUN
ajis02-2967	175	13	of	of	ADP
ajis02-2967	175	14	industry	industry	NOUN
ajis02-2967	175	15	revenue	revenue	NOUN
ajis02-2967	175	16	in	in	ADP
ajis02-2967	175	17	2018	2018	NUM
ajis02-2967	175	18	(	(	PUNCT
ajis02-2967	175	19	ibis	ibis	ADJ
ajis02-2967	175	20	world	world	NOUN
ajis02-2967	175	21	,	,	PUNCT
ajis02-2967	175	22	2018	2018	NUM
ajis02-2967	175	23	)	)	PUNCT
ajis02-2967	175	24	.	.	PUNCT
ajis02-2967	176	1	in	in	ADP
ajis02-2967	176	2	the	the	DET
ajis02-2967	176	3	changing	change	VERB
ajis02-2967	176	4	retail	retail	ADJ
ajis02-2967	176	5	landscape	landscape	NOUN
ajis02-2967	176	6	as	as	ADP
ajis02-2967	176	7	a	a	DET
ajis02-2967	176	8	result	result	NOUN
ajis02-2967	176	9	of	of	ADP
ajis02-2967	176	10	technology	technology	NOUN
ajis02-2967	176	11	infusion	infusion	NOUN
ajis02-2967	176	12	,	,	PUNCT
ajis02-2967	176	13	it	it	PRON
ajis02-2967	176	14	is	be	AUX
ajis02-2967	176	15	expected	expect	VERB
ajis02-2967	176	16	that	that	SCONJ
ajis02-2967	176	17	traditional	traditional	ADJ
ajis02-2967	176	18	retailers	retailer	NOUN
ajis02-2967	176	19	will	will	AUX
ajis02-2967	176	20	need	need	VERB
ajis02-2967	176	21	to	to	PART
ajis02-2967	176	22	adapt	adapt	VERB
ajis02-2967	176	23	their	their	PRON
ajis02-2967	176	24	marketing	marketing	NOUN
ajis02-2967	176	25	strategies	strategy	NOUN
ajis02-2967	176	26	and	and	CCONJ
ajis02-2967	176	27	business	business	NOUN
ajis02-2967	176	28	models	model	NOUN
ajis02-2967	176	29	to	to	PART
ajis02-2967	176	30	stay	stay	VERB
ajis02-2967	176	31	competitive	competitive	ADJ
ajis02-2967	176	32	(	(	PUNCT
ajis02-2967	176	33	magner	magner	ADJ
ajis02-2967	176	34	,	,	PUNCT
ajis02-2967	176	35	2016	2016	NUM
ajis02-2967	176	36	)	)	PUNCT
ajis02-2967	176	37	.	.	PUNCT
ajis02-2967	177	1	various	various	ADJ
ajis02-2967	177	2	industry	industry	NOUN
ajis02-2967	177	3	reports	report	NOUN
ajis02-2967	177	4	suggest	suggest	VERB
ajis02-2967	177	5	that	that	SCONJ
ajis02-2967	177	6	the	the	DET
ajis02-2967	177	7	australian	australian	ADJ
ajis02-2967	177	8	retail	retail	ADJ
ajis02-2967	177	9	industry	industry	NOUN
ajis02-2967	177	10	is	be	AUX
ajis02-2967	177	11	undergoing	undergo	VERB
ajis02-2967	177	12	a	a	DET
ajis02-2967	177	13	major	major	ADJ
ajis02-2967	177	14	transformation	transformation	NOUN
ajis02-2967	177	15	with	with	ADP
ajis02-2967	177	16	the	the	DET
ajis02-2967	177	17	infusion	infusion	NOUN
ajis02-2967	177	18	of	of	ADP
ajis02-2967	177	19	new	new	ADJ
ajis02-2967	177	20	technologies	technology	NOUN
ajis02-2967	177	21	in	in	ADP
ajis02-2967	177	22	service	service	NOUN
ajis02-2967	177	23	delivery	delivery	NOUN
ajis02-2967	177	24	(	(	PUNCT
ajis02-2967	177	25	australian	australian	ADJ
ajis02-2967	177	26	retailers	retailer	NOUN
ajis02-2967	177	27	association	association	NOUN
ajis02-2967	177	28	,	,	PUNCT
ajis02-2967	177	29	2020	2020	NUM
ajis02-2967	177	30	)	)	PUNCT
ajis02-2967	177	31	.	.	PUNCT
ajis02-2967	178	1	australasian	australasian	ADJ
ajis02-2967	178	2	journal	journal	NOUN
ajis02-2967	178	3	of	of	ADP
ajis02-2967	178	4	information	information	PROPN
ajis02-2967	178	5	systems	systems	PROPN
ajis02-2967	178	6	roy	roy	PROPN
ajis02-2967	178	7	,	,	PUNCT
ajis02-2967	178	8	singh	singh	PROPN
ajis02-2967	178	9	&	&	CCONJ
ajis02-2967	178	10	shabnam	shabnam	PROPN
ajis02-2967	178	11	2021	2021	NUM
ajis02-2967	178	12	,	,	PUNCT
ajis02-2967	178	13	vol	vol	NOUN
ajis02-2967	178	14	25	25	NUM
ajis02-2967	178	15	,	,	PUNCT
ajis02-2967	178	16	research	research	NOUN
ajis02-2967	178	17	on	on	ADP
ajis02-2967	178	18	user	user	NOUN
ajis02-2967	178	19	involvement	involvement	NOUN
ajis02-2967	178	20	modelling	model	VERB
ajis02-2967	178	21	customer	customer	NOUN
ajis02-2967	178	22	engagement	engagement	NOUN
ajis02-2967	178	23	behaviour	behaviour	NOUN
ajis02-2967	178	24	11	11	NUM
ajis02-2967	178	25	smart	smart	ADJ
ajis02-2967	178	26	retailing	retailing	NOUN
ajis02-2967	178	27	in	in	ADP
ajis02-2967	178	28	australia	australia	PROPN
ajis02-2967	178	29	is	be	AUX
ajis02-2967	178	30	the	the	DET
ajis02-2967	178	31	research	research	NOUN
ajis02-2967	178	32	context	context	NOUN
ajis02-2967	178	33	for	for	ADP
ajis02-2967	178	34	this	this	DET
ajis02-2967	178	35	study	study	NOUN
ajis02-2967	178	36	to	to	PART
ajis02-2967	178	37	examine	examine	VERB
ajis02-2967	178	38	ceb	ceb	PROPN
ajis02-2967	178	39	towards	towards	ADP
ajis02-2967	178	40	srt	srt	NOUN
ajis02-2967	178	41	.	.	PUNCT
ajis02-2967	179	1	the	the	DET
ajis02-2967	179	2	ability	ability	NOUN
ajis02-2967	179	3	of	of	ADP
ajis02-2967	179	4	the	the	DET
ajis02-2967	179	5	internet	internet	NOUN
ajis02-2967	179	6	of	of	ADP
ajis02-2967	179	7	things	thing	NOUN
ajis02-2967	179	8	(	(	PUNCT
ajis02-2967	179	9	iot	iot	NOUN
ajis02-2967	179	10	)	)	PUNCT
ajis02-2967	179	11	to	to	PART
ajis02-2967	179	12	institute	institute	VERB
ajis02-2967	179	13	transformational	transformational	ADJ
ajis02-2967	179	14	changes	change	NOUN
ajis02-2967	179	15	and	and	CCONJ
ajis02-2967	179	16	hypercompetition	hypercompetition	NOUN
ajis02-2967	179	17	encourages	encourage	VERB
ajis02-2967	179	18	traditional	traditional	ADJ
ajis02-2967	179	19	retailers	retailer	NOUN
ajis02-2967	179	20	to	to	PART
ajis02-2967	179	21	periodically	periodically	ADV
ajis02-2967	179	22	incorporate	incorporate	VERB
ajis02-2967	179	23	new	new	ADJ
ajis02-2967	179	24	technological	technological	ADJ
ajis02-2967	179	25	innovations	innovation	NOUN
ajis02-2967	179	26	for	for	ADP
ajis02-2967	179	27	growth	growth	NOUN
ajis02-2967	179	28	and	and	CCONJ
ajis02-2967	179	29	efficiency	efficiency	NOUN
ajis02-2967	179	30	(	(	PUNCT
ajis02-2967	179	31	caro	caro	NOUN
ajis02-2967	179	32	and	and	CCONJ
ajis02-2967	179	33	sadr	sadr	PROPN
ajis02-2967	179	34	,	,	PUNCT
ajis02-2967	179	35	2019	2019	NUM
ajis02-2967	179	36	;	;	PUNCT
ajis02-2967	179	37	roy	roy	PROPN
ajis02-2967	179	38	et	et	PROPN
ajis02-2967	179	39	al	al	PROPN
ajis02-2967	179	40	.	.	PROPN
ajis02-2967	179	41	,	,	PUNCT
ajis02-2967	179	42	2019	2019	NUM
ajis02-2967	179	43	)	)	PUNCT
ajis02-2967	179	44	.	.	PUNCT
ajis02-2967	180	1	smart	smart	ADJ
ajis02-2967	180	2	retailing	retailing	NOUN
ajis02-2967	180	3	(	(	PUNCT
ajis02-2967	180	4	e.g.	e.g.	ADV
ajis02-2967	180	5	,	,	PUNCT
ajis02-2967	180	6	smart	smart	ADJ
ajis02-2967	180	7	shopping	shopping	NOUN
ajis02-2967	180	8	carts	cart	NOUN
ajis02-2967	180	9	,	,	PUNCT
ajis02-2967	180	10	shopping	shopping	NOUN
ajis02-2967	180	11	assistants	assistant	NOUN
ajis02-2967	180	12	,	,	PUNCT
ajis02-2967	180	13	near	near	ADP
ajis02-2967	180	14	field	field	NOUN
ajis02-2967	180	15	communications	communication	NOUN
ajis02-2967	180	16	,	,	PUNCT
ajis02-2967	180	17	smart	smart	ADJ
ajis02-2967	180	18	payment	payment	NOUN
ajis02-2967	180	19	systems	system	NOUN
ajis02-2967	180	20	,	,	PUNCT
ajis02-2967	180	21	and	and	CCONJ
ajis02-2967	180	22	ai	ai	AUX
ajis02-2967	180	23	-	-	PUNCT
ajis02-2967	180	24	based	base	VERB
ajis02-2967	180	25	technologies	technology	NOUN
ajis02-2967	180	26	)	)	PUNCT
ajis02-2967	180	27	is	be	AUX
ajis02-2967	180	28	one	one	NUM
ajis02-2967	180	29	such	such	ADJ
ajis02-2967	180	30	common	common	ADJ
ajis02-2967	180	31	business	business	NOUN
ajis02-2967	180	32	transformation	transformation	NOUN
ajis02-2967	180	33	practice	practice	NOUN
ajis02-2967	180	34	adopted	adopt	VERB
ajis02-2967	180	35	by	by	ADP
ajis02-2967	180	36	the	the	DET
ajis02-2967	180	37	retailers	retailer	NOUN
ajis02-2967	180	38	.	.	PUNCT
ajis02-2967	181	1	smart	smart	ADJ
ajis02-2967	181	2	retailing	retailing	NOUN
ajis02-2967	181	3	incorporates	incorporate	VERB
ajis02-2967	181	4	multiple	multiple	ADJ
ajis02-2967	181	5	interactions	interaction	NOUN
ajis02-2967	181	6	(	(	PUNCT
ajis02-2967	181	7	roy	roy	PROPN
ajis02-2967	181	8	et	et	PROPN
ajis02-2967	181	9	al	al	PROPN
ajis02-2967	181	10	.	.	PROPN
ajis02-2967	181	11	,	,	PUNCT
ajis02-2967	181	12	2017	2017	NUM
ajis02-2967	181	13	)	)	PUNCT
ajis02-2967	181	14	.	.	PUNCT
ajis02-2967	182	1	these	these	DET
ajis02-2967	182	2	interactions	interaction	NOUN
ajis02-2967	182	3	influence	influence	NOUN
ajis02-2967	182	4	customer	customer	NOUN
ajis02-2967	182	5	outcome	outcome	NOUN
ajis02-2967	182	6	variables	variable	NOUN
ajis02-2967	182	7	,	,	PUNCT
ajis02-2967	182	8	including	include	VERB
ajis02-2967	182	9	word	word	NOUN
ajis02-2967	182	10	-	-	PUNCT
ajis02-2967	182	11	of	of	ADP
ajis02-2967	182	12	-	-	PUNCT
ajis02-2967	182	13	mouth	mouth	NOUN
ajis02-2967	182	14	,	,	PUNCT
ajis02-2967	182	15	purchase	purchase	NOUN
ajis02-2967	182	16	loyalty	loyalty	NOUN
ajis02-2967	182	17	(	(	PUNCT
ajis02-2967	182	18	fan	fan	NOUN
ajis02-2967	182	19	et	et	PROPN
ajis02-2967	182	20	al	al	PROPN
ajis02-2967	182	21	.	.	PROPN
ajis02-2967	182	22	,	,	PUNCT
ajis02-2967	182	23	2020	2020	NUM
ajis02-2967	182	24	;	;	PUNCT
ajis02-2967	182	25	roy	roy	PROPN
ajis02-2967	182	26	et	et	PROPN
ajis02-2967	182	27	al	al	PROPN
ajis02-2967	182	28	.	.	PROPN
ajis02-2967	182	29	,	,	PUNCT
ajis02-2967	182	30	2017	2017	NUM
ajis02-2967	182	31	)	)	PUNCT
ajis02-2967	182	32	.	.	PUNCT
ajis02-2967	183	1	therefore	therefore	ADV
ajis02-2967	183	2	,	,	PUNCT
ajis02-2967	183	3	smart	smart	ADJ
ajis02-2967	183	4	retailing	retailing	NOUN
ajis02-2967	183	5	becomes	become	VERB
ajis02-2967	183	6	one	one	NUM
ajis02-2967	183	7	of	of	ADP
ajis02-2967	183	8	the	the	DET
ajis02-2967	183	9	ideal	ideal	ADJ
ajis02-2967	183	10	contexts	context	NOUN
ajis02-2967	183	11	to	to	PART
ajis02-2967	183	12	examine	examine	VERB
ajis02-2967	183	13	ceb	ceb	PROPN
ajis02-2967	183	14	.	.	PUNCT
ajis02-2967	184	1	also	also	ADV
ajis02-2967	184	2	,	,	PUNCT
ajis02-2967	184	3	due	due	ADP
ajis02-2967	184	4	to	to	ADP
ajis02-2967	184	5	the	the	DET
ajis02-2967	184	6	general	general	ADJ
ajis02-2967	184	7	lack	lack	NOUN
ajis02-2967	184	8	of	of	ADP
ajis02-2967	184	9	studies	study	NOUN
ajis02-2967	184	10	focused	focus	VERB
ajis02-2967	184	11	on	on	ADP
ajis02-2967	184	12	ceb	ceb	PROPN
ajis02-2967	184	13	towards	towards	ADP
ajis02-2967	184	14	srt	srt	NOUN
ajis02-2967	184	15	,	,	PUNCT
ajis02-2967	184	16	the	the	DET
ajis02-2967	184	17	effects	effect	NOUN
ajis02-2967	184	18	of	of	ADP
ajis02-2967	184	19	technology	technology	NOUN
ajis02-2967	184	20	attributes	attribute	NOUN
ajis02-2967	184	21	and	and	CCONJ
ajis02-2967	184	22	contextual	contextual	ADJ
ajis02-2967	184	23	factors	factor	NOUN
ajis02-2967	184	24	have	have	AUX
ajis02-2967	184	25	been	be	AUX
ajis02-2967	184	26	overlooked	overlook	VERB
ajis02-2967	184	27	.	.	PUNCT
ajis02-2967	185	1	therefore	therefore	ADV
ajis02-2967	185	2	,	,	PUNCT
ajis02-2967	185	3	it	it	PRON
ajis02-2967	185	4	is	be	AUX
ajis02-2967	185	5	imperative	imperative	ADJ
ajis02-2967	185	6	to	to	PART
ajis02-2967	185	7	study	study	VERB
ajis02-2967	185	8	what	what	PRON
ajis02-2967	185	9	influences	influence	VERB
ajis02-2967	185	10	the	the	DET
ajis02-2967	185	11	ceb	ceb	NOUN
ajis02-2967	185	12	explicitly	explicitly	ADV
ajis02-2967	185	13	towards	towards	ADP
ajis02-2967	185	14	srt	srt	NOUN
ajis02-2967	185	15	.	.	PROPN
ajis02-2967	185	16	5.2	5.2	NUM
ajis02-2967	185	17	sample	sample	NOUN
ajis02-2967	185	18	and	and	CCONJ
ajis02-2967	185	19	data	datum	NOUN
ajis02-2967	185	20	collection	collection	NOUN
ajis02-2967	185	21	the	the	DET
ajis02-2967	185	22	web	web	NOUN
ajis02-2967	185	23	-	-	PUNCT
ajis02-2967	185	24	based	base	VERB
ajis02-2967	185	25	survey	survey	NOUN
ajis02-2967	185	26	data	datum	NOUN
ajis02-2967	185	27	was	be	AUX
ajis02-2967	185	28	collected	collect	VERB
ajis02-2967	185	29	in	in	ADP
ajis02-2967	185	30	australia	australia	NOUN
ajis02-2967	185	31	using	use	VERB
ajis02-2967	185	32	qualtrics	qualtric	NOUN
ajis02-2967	185	33	.	.	PUNCT
ajis02-2967	186	1	potential	potential	ADJ
ajis02-2967	186	2	respondents	respondent	NOUN
ajis02-2967	186	3	were	be	AUX
ajis02-2967	186	4	invited	invite	VERB
ajis02-2967	186	5	to	to	PART
ajis02-2967	186	6	participate	participate	VERB
ajis02-2967	186	7	through	through	ADP
ajis02-2967	186	8	a	a	DET
ajis02-2967	186	9	web	web	NOUN
ajis02-2967	186	10	-	-	NOUN
ajis02-2967	186	11	link	link	NOUN
ajis02-2967	186	12	coupled	couple	VERB
ajis02-2967	186	13	with	with	ADP
ajis02-2967	186	14	a	a	DET
ajis02-2967	186	15	survey	survey	NOUN
ajis02-2967	186	16	questionnaire	questionnaire	NOUN
ajis02-2967	186	17	along	along	ADP
ajis02-2967	186	18	with	with	ADP
ajis02-2967	186	19	small	small	ADJ
ajis02-2967	186	20	incentives	incentive	NOUN
ajis02-2967	186	21	.	.	PUNCT
ajis02-2967	187	1	data	datum	NOUN
ajis02-2967	187	2	was	be	AUX
ajis02-2967	187	3	collected	collect	VERB
ajis02-2967	187	4	in	in	ADP
ajis02-2967	187	5	the	the	DET
ajis02-2967	187	6	second	second	ADJ
ajis02-2967	187	7	quarter	quarter	NOUN
ajis02-2967	187	8	of	of	ADP
ajis02-2967	187	9	2019	2019	NUM
ajis02-2967	187	10	.	.	PUNCT
ajis02-2967	188	1	the	the	DET
ajis02-2967	188	2	services	service	NOUN
ajis02-2967	188	3	of	of	ADP
ajis02-2967	188	4	a	a	DET
ajis02-2967	188	5	market	market	NOUN
ajis02-2967	188	6	research	research	NOUN
ajis02-2967	188	7	company	company	NOUN
ajis02-2967	188	8	were	be	AUX
ajis02-2967	188	9	availed	avail	VERB
ajis02-2967	188	10	to	to	PART
ajis02-2967	188	11	collect	collect	VERB
ajis02-2967	188	12	data	datum	NOUN
ajis02-2967	188	13	.	.	PUNCT
ajis02-2967	189	1	the	the	DET
ajis02-2967	189	2	consumer	consumer	NOUN
ajis02-2967	189	3	panel	panel	NOUN
ajis02-2967	189	4	members	member	NOUN
ajis02-2967	189	5	were	be	AUX
ajis02-2967	189	6	directed	direct	VERB
ajis02-2967	189	7	to	to	PART
ajis02-2967	189	8	respond	respond	VERB
ajis02-2967	189	9	to	to	ADP
ajis02-2967	189	10	the	the	DET
ajis02-2967	189	11	survey	survey	NOUN
ajis02-2967	189	12	on	on	ADP
ajis02-2967	189	13	srt	srt	NOUN
ajis02-2967	189	14	in	in	ADP
ajis02-2967	189	15	the	the	DET
ajis02-2967	189	16	retailing	retailing	NOUN
ajis02-2967	189	17	context	context	NOUN
ajis02-2967	189	18	.	.	PUNCT
ajis02-2967	190	1	the	the	DET
ajis02-2967	190	2	market	market	NOUN
ajis02-2967	190	3	research	research	NOUN
ajis02-2967	190	4	agency	agency	NOUN
ajis02-2967	190	5	used	use	VERB
ajis02-2967	190	6	a	a	DET
ajis02-2967	190	7	quota	quota	NOUN
ajis02-2967	190	8	-	-	PUNCT
ajis02-2967	190	9	based	base	VERB
ajis02-2967	190	10	approach	approach	NOUN
ajis02-2967	190	11	to	to	PART
ajis02-2967	190	12	ensure	ensure	VERB
ajis02-2967	190	13	that	that	SCONJ
ajis02-2967	190	14	the	the	DET
ajis02-2967	190	15	respondents	respondent	NOUN
ajis02-2967	190	16	represented	represent	VERB
ajis02-2967	190	17	the	the	DET
ajis02-2967	190	18	population	population	NOUN
ajis02-2967	190	19	of	of	ADP
ajis02-2967	190	20	interest	interest	NOUN
ajis02-2967	190	21	in	in	ADP
ajis02-2967	190	22	australia	australia	PROPN
ajis02-2967	190	23	as	as	ADV
ajis02-2967	190	24	closely	closely	ADV
ajis02-2967	190	25	as	as	ADP
ajis02-2967	190	26	possible	possible	ADJ
ajis02-2967	190	27	.	.	PUNCT
ajis02-2967	191	1	upon	upon	SCONJ
ajis02-2967	191	2	agreeing	agree	VERB
ajis02-2967	191	3	to	to	PART
ajis02-2967	191	4	participate	participate	VERB
ajis02-2967	191	5	,	,	PUNCT
ajis02-2967	191	6	respondents	respondent	NOUN
ajis02-2967	191	7	were	be	AUX
ajis02-2967	191	8	requested	request	VERB
ajis02-2967	191	9	to	to	PART
ajis02-2967	191	10	complete	complete	VERB
ajis02-2967	191	11	the	the	DET
ajis02-2967	191	12	questionnaire	questionnaire	NOUN
ajis02-2967	191	13	.	.	PUNCT
ajis02-2967	192	1	the	the	DET
ajis02-2967	192	2	questionnaire	questionnaire	NOUN
ajis02-2967	192	3	contained	contain	VERB
ajis02-2967	192	4	measurement	measurement	NOUN
ajis02-2967	192	5	items	item	NOUN
ajis02-2967	192	6	of	of	ADP
ajis02-2967	192	7	srt	srt	ADJ
ajis02-2967	192	8	novelty	novelty	NOUN
ajis02-2967	192	9	,	,	PUNCT
ajis02-2967	192	10	srt	srt	NOUN
ajis02-2967	192	11	effectiveness	effectiveness	NOUN
ajis02-2967	192	12	,	,	PUNCT
ajis02-2967	192	13	srt	srt	NOUN
ajis02-2967	192	14	interaction	interaction	NOUN
ajis02-2967	192	15	quality	quality	NOUN
ajis02-2967	192	16	,	,	PUNCT
ajis02-2967	192	17	performance	performance	NOUN
ajis02-2967	192	18	expectancy	expectancy	NOUN
ajis02-2967	192	19	,	,	PUNCT
ajis02-2967	192	20	effort	effort	NOUN
ajis02-2967	192	21	expectancy	expectancy	NOUN
ajis02-2967	192	22	,	,	PUNCT
ajis02-2967	192	23	social	social	ADJ
ajis02-2967	192	24	influence	influence	NOUN
ajis02-2967	192	25	,	,	PUNCT
ajis02-2967	192	26	facilitating	facilitate	VERB
ajis02-2967	192	27	conditions	condition	NOUN
ajis02-2967	192	28	,	,	PUNCT
ajis02-2967	192	29	attitude	attitude	NOUN
ajis02-2967	192	30	towards	towards	ADP
ajis02-2967	192	31	srt	srt	NOUN
ajis02-2967	192	32	,	,	PUNCT
ajis02-2967	192	33	behavioural	behavioural	ADJ
ajis02-2967	192	34	intention	intention	NOUN
ajis02-2967	192	35	towards	towards	ADP
ajis02-2967	192	36	srt	srt	NOUN
ajis02-2967	192	37	,	,	PUNCT
ajis02-2967	192	38	ceb	ceb	NOUN
ajis02-2967	192	39	and	and	CCONJ
ajis02-2967	192	40	question	question	NOUN
ajis02-2967	192	41	on	on	ADP
ajis02-2967	192	42	demographics	demographic	NOUN
ajis02-2967	192	43	.	.	PUNCT
ajis02-2967	193	1	the	the	DET
ajis02-2967	193	2	respondents	respondent	NOUN
ajis02-2967	193	3	were	be	AUX
ajis02-2967	193	4	duly	duly	ADV
ajis02-2967	193	5	informed	inform	VERB
ajis02-2967	193	6	to	to	PART
ajis02-2967	193	7	consider	consider	VERB
ajis02-2967	193	8	their	their	PRON
ajis02-2967	193	9	most	most	ADV
ajis02-2967	193	10	recent	recent	ADJ
ajis02-2967	193	11	experience	experience	NOUN
ajis02-2967	193	12	with	with	ADP
ajis02-2967	193	13	srt	srt	NOUN
ajis02-2967	193	14	(	(	PUNCT
ajis02-2967	193	15	i.e.	i.e.	X
ajis02-2967	193	16	,	,	PUNCT
ajis02-2967	193	17	within	within	ADP
ajis02-2967	193	18	the	the	DET
ajis02-2967	193	19	last	last	ADJ
ajis02-2967	193	20	six	six	NUM
ajis02-2967	193	21	months	month	NOUN
ajis02-2967	193	22	)	)	PUNCT
ajis02-2967	193	23	as	as	ADP
ajis02-2967	193	24	a	a	DET
ajis02-2967	193	25	reference	reference	NOUN
ajis02-2967	193	26	stimulus	stimulus	NOUN
ajis02-2967	193	27	while	while	SCONJ
ajis02-2967	193	28	responding	respond	VERB
ajis02-2967	193	29	to	to	ADP
ajis02-2967	193	30	the	the	DET
ajis02-2967	193	31	questionnaire	questionnaire	NOUN
ajis02-2967	193	32	.	.	PUNCT
ajis02-2967	194	1	industry	industry	NOUN
ajis02-2967	194	2	reports	report	NOUN
ajis02-2967	194	3	and	and	CCONJ
ajis02-2967	194	4	prior	prior	ADJ
ajis02-2967	194	5	literature	literature	NOUN
ajis02-2967	194	6	was	be	AUX
ajis02-2967	194	7	referred	refer	VERB
ajis02-2967	194	8	to	to	PART
ajis02-2967	194	9	develop	develop	VERB
ajis02-2967	194	10	a	a	DET
ajis02-2967	194	11	shared	share	VERB
ajis02-2967	194	12	understanding	understanding	NOUN
ajis02-2967	194	13	of	of	ADP
ajis02-2967	194	14	customer	customer	NOUN
ajis02-2967	194	15	facing	face	VERB
ajis02-2967	194	16	srt	srt	NOUN
ajis02-2967	194	17	(	(	PUNCT
ajis02-2967	194	18	gregory	gregory	PROPN
ajis02-2967	194	19	,	,	PUNCT
ajis02-2967	194	20	2016	2016	NUM
ajis02-2967	194	21	,	,	PUNCT
ajis02-2967	194	22	willems	willems	PROPN
ajis02-2967	194	23	et	et	PROPN
ajis02-2967	194	24	al	al	PROPN
ajis02-2967	194	25	.	.	PROPN
ajis02-2967	194	26	,	,	PUNCT
ajis02-2967	194	27	2017	2017	NUM
ajis02-2967	194	28	)	)	PUNCT
ajis02-2967	194	29	.	.	PUNCT
ajis02-2967	195	1	smart	smart	ADJ
ajis02-2967	195	2	checkouts	checkout	NOUN
ajis02-2967	195	3	,	,	PUNCT
ajis02-2967	195	4	personal	personal	ADJ
ajis02-2967	195	5	shopping	shopping	NOUN
ajis02-2967	195	6	assistance	assistance	NOUN
ajis02-2967	195	7	,	,	PUNCT
ajis02-2967	195	8	point	point	NOUN
ajis02-2967	195	9	-	-	PUNCT
ajis02-2967	195	10	of	of	ADP
ajis02-2967	195	11	-	-	PUNCT
ajis02-2967	195	12	sale	sale	NOUN
ajis02-2967	195	13	smart	smart	ADJ
ajis02-2967	195	14	displays	display	NOUN
ajis02-2967	195	15	,	,	PUNCT
ajis02-2967	195	16	nfc	nfc	NOUN
ajis02-2967	195	17	systems	system	NOUN
ajis02-2967	195	18	,	,	PUNCT
ajis02-2967	195	19	and	and	CCONJ
ajis02-2967	195	20	augmented	augment	VERB
ajis02-2967	195	21	reality	reality	NOUN
ajis02-2967	195	22	were	be	AUX
ajis02-2967	195	23	some	some	PRON
ajis02-2967	195	24	of	of	ADP
ajis02-2967	195	25	the	the	DET
ajis02-2967	195	26	commonly	commonly	ADV
ajis02-2967	195	27	reported	report	VERB
ajis02-2967	195	28	srts	srt	NOUN
ajis02-2967	195	29	in	in	ADP
ajis02-2967	195	30	the	the	DET
ajis02-2967	195	31	questionnaire	questionnaire	NOUN
ajis02-2967	195	32	.	.	PUNCT
ajis02-2967	196	1	a	a	DET
ajis02-2967	196	2	total	total	NOUN
ajis02-2967	196	3	of	of	ADP
ajis02-2967	196	4	293	293	NUM
ajis02-2967	196	5	valid	valid	ADJ
ajis02-2967	196	6	responses	response	NOUN
ajis02-2967	196	7	were	be	AUX
ajis02-2967	196	8	obtained	obtain	VERB
ajis02-2967	196	9	with	with	ADP
ajis02-2967	196	10	a	a	DET
ajis02-2967	196	11	response	response	NOUN
ajis02-2967	196	12	rate	rate	NOUN
ajis02-2967	196	13	of	of	ADP
ajis02-2967	196	14	45	45	NUM
ajis02-2967	196	15	%	%	NOUN
ajis02-2967	196	16	.	.	PUNCT
ajis02-2967	197	1	soper	soper	PROPN
ajis02-2967	197	2	’s	’s	PART
ajis02-2967	197	3	(	(	PUNCT
ajis02-2967	197	4	2014	2014	NUM
ajis02-2967	197	5	)	)	PUNCT
ajis02-2967	197	6	sample	sample	NOUN
ajis02-2967	197	7	size	size	NOUN
ajis02-2967	197	8	calculator	calculator	NOUN
ajis02-2967	197	9	was	be	AUX
ajis02-2967	197	10	used	use	VERB
ajis02-2967	197	11	to	to	PART
ajis02-2967	197	12	calculate	calculate	VERB
ajis02-2967	197	13	the	the	DET
ajis02-2967	197	14	minimum	minimum	ADJ
ajis02-2967	197	15	sample	sample	NOUN
ajis02-2967	197	16	size	size	NOUN
ajis02-2967	197	17	requirement	requirement	NOUN
ajis02-2967	197	18	.	.	PUNCT
ajis02-2967	198	1	the	the	DET
ajis02-2967	198	2	minimum	minimum	ADJ
ajis02-2967	198	3	sample	sample	NOUN
ajis02-2967	198	4	recommended	recommend	VERB
ajis02-2967	198	5	for	for	ADP
ajis02-2967	198	6	structural	structural	ADJ
ajis02-2967	198	7	equation	equation	NOUN
ajis02-2967	198	8	modelling	modelling	NOUN
ajis02-2967	198	9	with	with	ADP
ajis02-2967	198	10	ten	ten	NUM
ajis02-2967	198	11	latent	latent	NOUN
ajis02-2967	198	12	variables	variable	NOUN
ajis02-2967	198	13	,	,	PUNCT
ajis02-2967	198	14	40	40	NUM
ajis02-2967	198	15	observed	observed	ADJ
ajis02-2967	198	16	variables	variable	NOUN
ajis02-2967	198	17	,	,	PUNCT
ajis02-2967	198	18	p	p	NOUN
ajis02-2967	198	19	-	-	PUNCT
ajis02-2967	198	20	level	level	NOUN
ajis02-2967	198	21	,	,	PUNCT
ajis02-2967	198	22	0.05	0.05	NUM
ajis02-2967	198	23	,	,	PUNCT
ajis02-2967	198	24	and	and	CCONJ
ajis02-2967	198	25	anticipated	anticipate	VERB
ajis02-2967	198	26	size	size	NOUN
ajis02-2967	198	27	effect	effect	NOUN
ajis02-2967	198	28	,	,	PUNCT
ajis02-2967	198	29	0.03	0.03	NUM
ajis02-2967	198	30	is	be	AUX
ajis02-2967	198	31	100	100	NUM
ajis02-2967	198	32	(	(	PUNCT
ajis02-2967	198	33	soper	soper	NOUN
ajis02-2967	198	34	's	's	PART
ajis02-2967	198	35	(	(	PUNCT
ajis02-2967	198	36	2014	2014	NUM
ajis02-2967	198	37	)	)	PUNCT
ajis02-2967	198	38	.	.	PUNCT
ajis02-2967	199	1	the	the	DET
ajis02-2967	199	2	study	study	NOUN
ajis02-2967	199	3	met	meet	VERB
ajis02-2967	199	4	the	the	DET
ajis02-2967	199	5	sample	sample	NOUN
ajis02-2967	199	6	size	size	NOUN
ajis02-2967	199	7	criterion	criterion	NOUN
ajis02-2967	199	8	to	to	PART
ajis02-2967	199	9	model	model	VERB
ajis02-2967	199	10	the	the	DET
ajis02-2967	199	11	structure	structure	NOUN
ajis02-2967	199	12	.	.	PUNCT
ajis02-2967	200	1	the	the	DET
ajis02-2967	200	2	t	t	NOUN
ajis02-2967	200	3	-	-	PUNCT
ajis02-2967	200	4	tests	test	NOUN
ajis02-2967	200	5	did	do	AUX
ajis02-2967	200	6	not	not	PART
ajis02-2967	200	7	reveal	reveal	VERB
ajis02-2967	200	8	significant	significant	ADJ
ajis02-2967	200	9	differences	difference	NOUN
ajis02-2967	200	10	in	in	ADP
ajis02-2967	200	11	the	the	DET
ajis02-2967	200	12	study	study	NOUN
ajis02-2967	200	13	constructs	construct	VERB
ajis02-2967	200	14	for	for	ADP
ajis02-2967	200	15	the	the	DET
ajis02-2967	200	16	early	early	ADJ
ajis02-2967	200	17	and	and	CCONJ
ajis02-2967	200	18	late	late	ADJ
ajis02-2967	200	19	response	response	NOUN
ajis02-2967	200	20	groups	group	NOUN
ajis02-2967	200	21	,	,	PUNCT
ajis02-2967	200	22	eliminating	eliminate	VERB
ajis02-2967	200	23	the	the	DET
ajis02-2967	200	24	concern	concern	NOUN
ajis02-2967	200	25	of	of	ADP
ajis02-2967	200	26	non	non	ADJ
ajis02-2967	200	27	-	-	ADJ
ajis02-2967	200	28	response	response	ADJ
ajis02-2967	200	29	bias	bias	NOUN
ajis02-2967	200	30	in	in	ADP
ajis02-2967	200	31	this	this	DET
ajis02-2967	200	32	study	study	NOUN
ajis02-2967	200	33	.	.	PUNCT
ajis02-2967	201	1	the	the	DET
ajis02-2967	201	2	sample	sample	NOUN
ajis02-2967	201	3	had	have	VERB
ajis02-2967	201	4	:	:	PUNCT
ajis02-2967	201	5	(	(	PUNCT
ajis02-2967	201	6	1	1	X
ajis02-2967	201	7	)	)	PUNCT
ajis02-2967	201	8	gender	gender	NOUN
ajis02-2967	201	9	:	:	PUNCT
ajis02-2967	201	10	45	45	NUM
ajis02-2967	201	11	%	%	NOUN
ajis02-2967	201	12	of	of	ADP
ajis02-2967	201	13	respondents	respondent	NOUN
ajis02-2967	201	14	were	be	AUX
ajis02-2967	201	15	male	male	ADJ
ajis02-2967	201	16	and	and	CCONJ
ajis02-2967	201	17	55	55	NUM
ajis02-2967	201	18	%	%	NOUN
ajis02-2967	201	19	were	be	AUX
ajis02-2967	201	20	female	female	ADJ
ajis02-2967	201	21	;	;	PUNCT
ajis02-2967	201	22	(	(	PUNCT
ajis02-2967	201	23	2	2	X
ajis02-2967	201	24	)	)	PUNCT
ajis02-2967	201	25	age	age	NOUN
ajis02-2967	201	26	group	group	NOUN
ajis02-2967	201	27	:	:	PUNCT
ajis02-2967	201	28	56	56	NUM
ajis02-2967	201	29	%	%	NOUN
ajis02-2967	201	30	of	of	ADP
ajis02-2967	201	31	respondents	respondent	NOUN
ajis02-2967	201	32	were	be	AUX
ajis02-2967	201	33	in	in	ADP
ajis02-2967	201	34	21–35	21–35	NUM
ajis02-2967	201	35	age	age	NOUN
ajis02-2967	201	36	group	group	NOUN
ajis02-2967	201	37	,	,	PUNCT
ajis02-2967	201	38	representing	represent	VERB
ajis02-2967	201	39	a	a	DET
ajis02-2967	201	40	comparatively	comparatively	ADV
ajis02-2967	201	41	younger	young	ADJ
ajis02-2967	201	42	group	group	NOUN
ajis02-2967	201	43	of	of	ADP
ajis02-2967	201	44	customers	customer	NOUN
ajis02-2967	201	45	;	;	PUNCT
ajis02-2967	201	46	and	and	CCONJ
ajis02-2967	201	47	(	(	PUNCT
ajis02-2967	201	48	3	3	X
ajis02-2967	201	49	)	)	PUNCT
ajis02-2967	201	50	education	education	NOUN
ajis02-2967	201	51	level	level	NOUN
ajis02-2967	201	52	:	:	PUNCT
ajis02-2967	201	53	54	54	NUM
ajis02-2967	201	54	%	%	NOUN
ajis02-2967	201	55	of	of	ADP
ajis02-2967	201	56	respondents	respondent	NOUN
ajis02-2967	201	57	had	have	VERB
ajis02-2967	201	58	bachelor	bachelor	NOUN
ajis02-2967	201	59	’s	’s	PART
ajis02-2967	201	60	degree	degree	NOUN
ajis02-2967	201	61	.	.	PUNCT
ajis02-2967	202	1	5.3	5.3	NUM
ajis02-2967	202	2	measurement	measurement	NOUN
ajis02-2967	202	3	instrument	instrument	VERB
ajis02-2967	202	4	the	the	DET
ajis02-2967	202	5	constructs	construct	NOUN
ajis02-2967	202	6	in	in	ADP
ajis02-2967	202	7	this	this	DET
ajis02-2967	202	8	study	study	NOUN
ajis02-2967	202	9	were	be	AUX
ajis02-2967	202	10	measured	measure	VERB
ajis02-2967	202	11	using	use	VERB
ajis02-2967	202	12	validated	validate	VERB
ajis02-2967	202	13	items	item	NOUN
ajis02-2967	202	14	from	from	ADP
ajis02-2967	202	15	the	the	DET
ajis02-2967	202	16	prior	prior	ADJ
ajis02-2967	202	17	literature	literature	NOUN
ajis02-2967	202	18	(	(	PUNCT
ajis02-2967	202	19	see	see	VERB
ajis02-2967	202	20	appendix	appendix	NOUN
ajis02-2967	202	21	a	a	PRON
ajis02-2967	202	22	)	)	PUNCT
ajis02-2967	202	23	.	.	PUNCT
ajis02-2967	203	1	the	the	DET
ajis02-2967	203	2	three	three	NUM
ajis02-2967	203	3	srt	srt	NOUN
ajis02-2967	203	4	characteristics	characteristic	NOUN
ajis02-2967	203	5	(	(	PUNCT
ajis02-2967	203	6	srt	srt	NOUN
ajis02-2967	203	7	novelty	novelty	NOUN
ajis02-2967	203	8	,	,	PUNCT
ajis02-2967	203	9	srt	srt	NOUN
ajis02-2967	203	10	effectiveness	effectiveness	NOUN
ajis02-2967	203	11	,	,	PUNCT
ajis02-2967	203	12	and	and	CCONJ
ajis02-2967	203	13	srt	srt	NOUN
ajis02-2967	203	14	interaction	interaction	NOUN
ajis02-2967	203	15	quality	quality	NOUN
ajis02-2967	203	16	)	)	PUNCT
ajis02-2967	203	17	were	be	AUX
ajis02-2967	203	18	measured	measure	VERB
ajis02-2967	203	19	using	use	VERB
ajis02-2967	203	20	items	item	NOUN
ajis02-2967	203	21	proposed	propose	VERB
ajis02-2967	203	22	by	by	ADP
ajis02-2967	203	23	o’brien	o’brien	PROPN
ajis02-2967	203	24	and	and	CCONJ
ajis02-2967	203	25	crains	crains	PROPN
ajis02-2967	203	26	,	,	PUNCT
ajis02-2967	203	27	(	(	PUNCT
ajis02-2967	203	28	2015	2015	NUM
ajis02-2967	203	29	)	)	PUNCT
ajis02-2967	203	30	collier	collier	NOUN
ajis02-2967	203	31	et	et	PROPN
ajis02-2967	203	32	al	al	PROPN
ajis02-2967	203	33	.	.	PROPN
ajis02-2967	203	34	,	,	PUNCT
ajis02-2967	203	35	(	(	PUNCT
ajis02-2967	203	36	2015	2015	NUM
ajis02-2967	203	37	)	)	PUNCT
ajis02-2967	203	38	,	,	PUNCT
ajis02-2967	203	39	and	and	CCONJ
ajis02-2967	203	40	brady	brady	PROPN
ajis02-2967	203	41	and	and	CCONJ
ajis02-2967	203	42	cronin	cronin	PROPN
ajis02-2967	203	43	,	,	PUNCT
ajis02-2967	203	44	(	(	PUNCT
ajis02-2967	203	45	2001	2001	NUM
ajis02-2967	203	46	)	)	PUNCT
ajis02-2967	203	47	respectively	respectively	ADV
ajis02-2967	203	48	.	.	PUNCT
ajis02-2967	204	1	the	the	DET
ajis02-2967	204	2	affective	affective	ADJ
ajis02-2967	204	3	responses	response	NOUN
ajis02-2967	204	4	representing	represent	VERB
ajis02-2967	204	5	the	the	DET
ajis02-2967	204	6	dimensions	dimension	NOUN
ajis02-2967	204	7	of	of	ADP
ajis02-2967	204	8	utaut	utaut	NOUN
ajis02-2967	204	9	(	(	PUNCT
ajis02-2967	204	10	performance	performance	NOUN
ajis02-2967	204	11	expectancy	expectancy	NOUN
ajis02-2967	204	12	,	,	PUNCT
ajis02-2967	204	13	effort	effort	NOUN
ajis02-2967	204	14	expectancy	expectancy	NOUN
ajis02-2967	204	15	,	,	PUNCT
ajis02-2967	204	16	facilitating	facilitate	VERB
ajis02-2967	204	17	conditions	condition	NOUN
ajis02-2967	204	18	,	,	PUNCT
ajis02-2967	204	19	australasian	australasian	ADJ
ajis02-2967	204	20	journal	journal	NOUN
ajis02-2967	204	21	of	of	ADP
ajis02-2967	204	22	information	information	PROPN
ajis02-2967	204	23	systems	systems	PROPN
ajis02-2967	204	24	roy	roy	PROPN
ajis02-2967	204	25	,	,	PUNCT
ajis02-2967	204	26	singh	singh	PROPN
ajis02-2967	204	27	&	&	CCONJ
ajis02-2967	204	28	shabnam	shabnam	PROPN
ajis02-2967	204	29	2021	2021	NUM
ajis02-2967	204	30	,	,	PUNCT
ajis02-2967	204	31	vol	vol	NOUN
ajis02-2967	204	32	25	25	NUM
ajis02-2967	204	33	,	,	PUNCT
ajis02-2967	204	34	research	research	NOUN
ajis02-2967	204	35	on	on	ADP
ajis02-2967	204	36	user	user	NOUN
ajis02-2967	204	37	involvement	involvement	NOUN
ajis02-2967	204	38	modelling	model	VERB
ajis02-2967	204	39	customer	customer	NOUN
ajis02-2967	204	40	engagement	engagement	NOUN
ajis02-2967	204	41	behaviour	behaviour	NOUN
ajis02-2967	204	42	12	12	NUM
ajis02-2967	204	43	and	and	CCONJ
ajis02-2967	204	44	social	social	ADJ
ajis02-2967	204	45	influence	influence	NOUN
ajis02-2967	204	46	)	)	PUNCT
ajis02-2967	204	47	were	be	AUX
ajis02-2967	204	48	measured	measure	VERB
ajis02-2967	204	49	using	use	VERB
ajis02-2967	204	50	items	item	NOUN
ajis02-2967	204	51	suggested	suggest	VERB
ajis02-2967	204	52	by	by	ADP
ajis02-2967	204	53	zhou	zhou	PROPN
ajis02-2967	204	54	et	et	PROPN
ajis02-2967	204	55	al	al	PROPN
ajis02-2967	204	56	.	.	PROPN
ajis02-2967	204	57	,	,	PUNCT
ajis02-2967	204	58	(	(	PUNCT
ajis02-2967	204	59	2010	2010	NUM
ajis02-2967	204	60	)	)	PUNCT
ajis02-2967	204	61	,	,	PUNCT
ajis02-2967	204	62	and	and	CCONJ
ajis02-2967	204	63	kaushik	kaushik	PROPN
ajis02-2967	204	64	and	and	CCONJ
ajis02-2967	204	65	rahman	rahman	PROPN
ajis02-2967	204	66	,	,	PUNCT
ajis02-2967	204	67	(	(	PUNCT
ajis02-2967	204	68	2015	2015	NUM
ajis02-2967	204	69	)	)	PUNCT
ajis02-2967	204	70	.	.	PUNCT
ajis02-2967	205	1	attitude	attitude	NOUN
ajis02-2967	205	2	towards	towards	ADP
ajis02-2967	205	3	srt	srt	NOUN
ajis02-2967	205	4	consisted	consist	VERB
ajis02-2967	205	5	of	of	ADP
ajis02-2967	205	6	three	three	NUM
ajis02-2967	205	7	7	7	NUM
ajis02-2967	205	8	-	-	PUNCT
ajis02-2967	205	9	point	point	NOUN
ajis02-2967	205	10	semantic	semantic	ADJ
ajis02-2967	205	11	differential	differential	NOUN
ajis02-2967	205	12	items	item	NOUN
ajis02-2967	205	13	adapted	adapt	VERB
ajis02-2967	205	14	from	from	ADP
ajis02-2967	205	15	weijters	weijter	NOUN
ajis02-2967	205	16	et	et	PROPN
ajis02-2967	205	17	al	al	PROPN
ajis02-2967	205	18	.	.	PROPN
ajis02-2967	205	19	,	,	PUNCT
ajis02-2967	205	20	(	(	PUNCT
ajis02-2967	205	21	2007	2007	NUM
ajis02-2967	205	22	)	)	PUNCT
ajis02-2967	205	23	.	.	PUNCT
ajis02-2967	206	1	the	the	DET
ajis02-2967	206	2	ceb	ceb	PROPN
ajis02-2967	206	3	was	be	AUX
ajis02-2967	206	4	measured	measure	VERB
ajis02-2967	206	5	using	use	VERB
ajis02-2967	206	6	items	item	NOUN
ajis02-2967	206	7	suggested	suggest	VERB
ajis02-2967	206	8	by	by	ADP
ajis02-2967	206	9	yi	yi	PROPN
ajis02-2967	206	10	et	et	PROPN
ajis02-2967	206	11	al	al	PROPN
ajis02-2967	206	12	.	.	PROPN
ajis02-2967	206	13	,	,	PUNCT
ajis02-2967	206	14	(	(	PUNCT
ajis02-2967	206	15	2013	2013	NUM
ajis02-2967	206	16	)	)	PUNCT
ajis02-2967	206	17	and	and	CCONJ
ajis02-2967	206	18	balaji	balaji	PROPN
ajis02-2967	206	19	(	(	PUNCT
ajis02-2967	206	20	2014	2014	NUM
ajis02-2967	206	21	)	)	PUNCT
ajis02-2967	206	22	.	.	PUNCT
ajis02-2967	207	1	responses	response	NOUN
ajis02-2967	207	2	to	to	ADP
ajis02-2967	207	3	all	all	DET
ajis02-2967	207	4	the	the	DET
ajis02-2967	207	5	questions	question	NOUN
ajis02-2967	207	6	were	be	AUX
ajis02-2967	207	7	measured	measure	VERB
ajis02-2967	207	8	using	use	VERB
ajis02-2967	207	9	a	a	DET
ajis02-2967	207	10	7point	7point	NUM
ajis02-2967	207	11	likert	likert	ADJ
ajis02-2967	207	12	scale	scale	NOUN
ajis02-2967	207	13	anchored	anchor	VERB
ajis02-2967	207	14	at	at	ADP
ajis02-2967	207	15	"	"	PUNCT
ajis02-2967	207	16	strongly	strongly	ADV
ajis02-2967	207	17	disagree	disagree	VERB
ajis02-2967	207	18	(	(	PUNCT
ajis02-2967	207	19	1	1	NUM
ajis02-2967	207	20	)	)	PUNCT
ajis02-2967	207	21	"	"	PUNCT
ajis02-2967	207	22	to	to	PART
ajis02-2967	207	23	"	"	PUNCT
ajis02-2967	207	24	strongly	strongly	ADV
ajis02-2967	207	25	agree	agree	VERB
ajis02-2967	207	26	(	(	PUNCT
ajis02-2967	207	27	7	7	NUM
ajis02-2967	207	28	)	)	PUNCT
ajis02-2967	207	29	"	"	PUNCT
ajis02-2967	207	30	.	.	PUNCT
ajis02-2967	208	1	the	the	DET
ajis02-2967	208	2	draft	draft	NOUN
ajis02-2967	208	3	questionnaire	questionnaire	NOUN
ajis02-2967	208	4	was	be	AUX
ajis02-2967	208	5	evaluated	evaluate	VERB
ajis02-2967	208	6	,	,	PUNCT
ajis02-2967	208	7	and	and	CCONJ
ajis02-2967	208	8	pilot	pilot	NOUN
ajis02-2967	208	9	tested	test	VERB
ajis02-2967	208	10	with	with	ADP
ajis02-2967	208	11	fifty	fifty	NUM
ajis02-2967	208	12	students	student	NOUN
ajis02-2967	208	13	to	to	PART
ajis02-2967	208	14	check	check	VERB
ajis02-2967	208	15	for	for	ADP
ajis02-2967	208	16	any	any	DET
ajis02-2967	208	17	ambiguous	ambiguous	ADJ
ajis02-2967	208	18	sentence	sentence	NOUN
ajis02-2967	208	19	wording	wording	NOUN
ajis02-2967	208	20	or	or	CCONJ
ajis02-2967	208	21	expressions	expression	NOUN
ajis02-2967	208	22	.	.	PUNCT
ajis02-2967	209	1	the	the	DET
ajis02-2967	209	2	feedback	feedback	NOUN
ajis02-2967	209	3	received	receive	VERB
ajis02-2967	209	4	from	from	ADP
ajis02-2967	209	5	the	the	DET
ajis02-2967	209	6	pilot	pilot	NOUN
ajis02-2967	209	7	study	study	NOUN
ajis02-2967	209	8	was	be	AUX
ajis02-2967	209	9	included	include	VERB
ajis02-2967	209	10	in	in	ADP
ajis02-2967	209	11	the	the	DET
ajis02-2967	209	12	questionnaire	questionnaire	NOUN
ajis02-2967	209	13	,	,	PUNCT
ajis02-2967	209	14	and	and	CCONJ
ajis02-2967	209	15	the	the	DET
ajis02-2967	209	16	final	final	ADJ
ajis02-2967	209	17	questionnaire	questionnaire	NOUN
ajis02-2967	209	18	was	be	AUX
ajis02-2967	209	19	then	then	ADV
ajis02-2967	209	20	administered	administer	VERB
ajis02-2967	209	21	to	to	ADP
ajis02-2967	209	22	actual	actual	ADJ
ajis02-2967	209	23	retail	retail	ADJ
ajis02-2967	209	24	shoppers	shopper	NOUN
ajis02-2967	209	25	in	in	ADP
ajis02-2967	209	26	australia	australia	PROPN
ajis02-2967	209	27	by	by	ADP
ajis02-2967	209	28	a	a	DET
ajis02-2967	209	29	market	market	NOUN
ajis02-2967	209	30	research	research	NOUN
ajis02-2967	209	31	firm	firm	NOUN
ajis02-2967	209	32	.	.	PUNCT
ajis02-2967	210	1	6	6	NUM
ajis02-2967	210	2	data	datum	NOUN
ajis02-2967	210	3	analysis	analysis	NOUN
ajis02-2967	210	4	partial	partial	ADJ
ajis02-2967	210	5	least	least	ADJ
ajis02-2967	210	6	squares	square	NOUN
ajis02-2967	210	7	path	path	NOUN
ajis02-2967	210	8	modelling	modelling	NOUN
ajis02-2967	210	9	(	(	PUNCT
ajis02-2967	210	10	pls	pls	INTJ
ajis02-2967	210	11	-	-	PUNCT
ajis02-2967	210	12	pm	pm	NOUN
ajis02-2967	210	13	)	)	PUNCT
ajis02-2967	210	14	using	use	VERB
ajis02-2967	210	15	smartpls	smartpls	NOUN
ajis02-2967	210	16	3.0	3.0	NUM
ajis02-2967	210	17	(	(	PUNCT
ajis02-2967	210	18	ringle	ringle	PROPN
ajis02-2967	210	19	et	et	PROPN
ajis02-2967	210	20	al	al	PROPN
ajis02-2967	210	21	.	.	PROPN
ajis02-2967	210	22	,	,	PUNCT
ajis02-2967	210	23	2015	2015	NUM
ajis02-2967	210	24	)	)	PUNCT
ajis02-2967	210	25	was	be	AUX
ajis02-2967	210	26	selected	select	VERB
ajis02-2967	210	27	to	to	PART
ajis02-2967	210	28	analyse	analyse	VERB
ajis02-2967	210	29	the	the	DET
ajis02-2967	210	30	data	datum	NOUN
ajis02-2967	210	31	.	.	PUNCT
ajis02-2967	211	1	the	the	DET
ajis02-2967	211	2	reasons	reason	NOUN
ajis02-2967	211	3	to	to	PART
ajis02-2967	211	4	choose	choose	VERB
ajis02-2967	211	5	pls	pls	NOUN
ajis02-2967	211	6	-	-	PUNCT
ajis02-2967	211	7	pm	pm	NOUN
ajis02-2967	211	8	include	include	VERB
ajis02-2967	211	9	:	:	PUNCT
ajis02-2967	211	10	pls	pls	VERB
ajis02-2967	211	11	-	-	PUNCT
ajis02-2967	211	12	pm	pm	NOUN
ajis02-2967	211	13	can	can	AUX
ajis02-2967	211	14	effectively	effectively	ADV
ajis02-2967	211	15	manage	manage	VERB
ajis02-2967	211	16	non	non	ADJ
ajis02-2967	211	17	-	-	ADJ
ajis02-2967	211	18	normal	normal	ADJ
ajis02-2967	211	19	data	datum	NOUN
ajis02-2967	211	20	,	,	PUNCT
ajis02-2967	211	21	unlike	unlike	ADP
ajis02-2967	211	22	covariance	covariance	NOUN
ajis02-2967	211	23	-	-	PUNCT
ajis02-2967	211	24	based	base	VERB
ajis02-2967	211	25	structural	structural	ADJ
ajis02-2967	211	26	equation	equation	NOUN
ajis02-2967	211	27	modelling	modelling	NOUN
ajis02-2967	211	28	(	(	PUNCT
ajis02-2967	211	29	lowry	lowry	PROPN
ajis02-2967	211	30	and	and	CCONJ
ajis02-2967	211	31	gaskin	gaskin	PROPN
ajis02-2967	211	32	,	,	PUNCT
ajis02-2967	211	33	2014	2014	NUM
ajis02-2967	211	34	)	)	PUNCT
ajis02-2967	211	35	.	.	PUNCT
ajis02-2967	212	1	pls	pls	VERB
ajis02-2967	212	2	-	-	PUNCT
ajis02-2967	212	3	pm	pm	NOUN
ajis02-2967	212	4	can	can	AUX
ajis02-2967	212	5	proficiently	proficiently	ADV
ajis02-2967	212	6	handle	handle	VERB
ajis02-2967	212	7	complex	complex	ADJ
ajis02-2967	212	8	predictive	predictive	ADJ
ajis02-2967	212	9	models	model	NOUN
ajis02-2967	212	10	by	by	ADP
ajis02-2967	212	11	maximising	maximise	VERB
ajis02-2967	212	12	the	the	DET
ajis02-2967	212	13	variance	variance	NOUN
ajis02-2967	212	14	explained	explain	VERB
ajis02-2967	212	15	in	in	ADP
ajis02-2967	212	16	the	the	DET
ajis02-2967	212	17	ultimate	ultimate	ADJ
ajis02-2967	212	18	dependent	dependent	ADJ
ajis02-2967	212	19	variable	variable	NOUN
ajis02-2967	212	20	(	(	PUNCT
ajis02-2967	212	21	sarstedt	sarstedt	NOUN
ajis02-2967	212	22	et	et	PROPN
ajis02-2967	212	23	al	al	PROPN
ajis02-2967	212	24	.	.	PROPN
ajis02-2967	212	25	,	,	PUNCT
ajis02-2967	212	26	2020	2020	NUM
ajis02-2967	212	27	)	)	PUNCT
ajis02-2967	212	28	.	.	PUNCT
ajis02-2967	213	1	the	the	DET
ajis02-2967	213	2	use	use	NOUN
ajis02-2967	213	3	of	of	ADP
ajis02-2967	213	4	plspm	plspm	NOUN
ajis02-2967	213	5	was	be	AUX
ajis02-2967	213	6	suitable	suitable	ADJ
ajis02-2967	213	7	for	for	ADP
ajis02-2967	213	8	this	this	DET
ajis02-2967	213	9	study	study	NOUN
ajis02-2967	213	10	because	because	SCONJ
ajis02-2967	213	11	of	of	ADP
ajis02-2967	213	12	its	its	PRON
ajis02-2967	213	13	exploratory	exploratory	ADJ
ajis02-2967	213	14	nature	nature	NOUN
ajis02-2967	213	15	,	,	PUNCT
ajis02-2967	213	16	its	its	PRON
ajis02-2967	213	17	complex	complex	ADJ
ajis02-2967	213	18	and	and	CCONJ
ajis02-2967	213	19	predictionoriented	predictionoriented	ADJ
ajis02-2967	213	20	model	model	NOUN
ajis02-2967	213	21	,	,	PUNCT
ajis02-2967	213	22	the	the	DET
ajis02-2967	213	23	likelihood	likelihood	NOUN
ajis02-2967	213	24	that	that	SCONJ
ajis02-2967	213	25	the	the	DET
ajis02-2967	213	26	items	item	NOUN
ajis02-2967	213	27	would	would	AUX
ajis02-2967	213	28	not	not	PART
ajis02-2967	213	29	be	be	AUX
ajis02-2967	213	30	normally	normally	ADV
ajis02-2967	213	31	distributed	distribute	VERB
ajis02-2967	213	32	,	,	PUNCT
ajis02-2967	213	33	and	and	CCONJ
ajis02-2967	213	34	its	its	PRON
ajis02-2967	213	35	ability	ability	NOUN
ajis02-2967	213	36	to	to	PART
ajis02-2967	213	37	consider	consider	VERB
ajis02-2967	213	38	the	the	DET
ajis02-2967	213	39	total	total	ADJ
ajis02-2967	213	40	variance	variance	NOUN
ajis02-2967	213	41	of	of	ADP
ajis02-2967	213	42	measurement	measurement	NOUN
ajis02-2967	213	43	items	item	NOUN
ajis02-2967	213	44	while	while	SCONJ
ajis02-2967	213	45	testing	test	VERB
ajis02-2967	213	46	the	the	DET
ajis02-2967	213	47	model	model	NOUN
ajis02-2967	213	48	(	(	PUNCT
ajis02-2967	213	49	hair	hair	NOUN
ajis02-2967	213	50	et	et	PROPN
ajis02-2967	213	51	al	al	PROPN
ajis02-2967	213	52	.	.	PROPN
ajis02-2967	213	53	,	,	PUNCT
ajis02-2967	213	54	2012	2012	NUM
ajis02-2967	213	55	;	;	PUNCT
ajis02-2967	213	56	hair	hair	NOUN
ajis02-2967	213	57	et	et	PROPN
ajis02-2967	213	58	al	al	PROPN
ajis02-2967	213	59	.	.	PROPN
ajis02-2967	213	60	,	,	PUNCT
ajis02-2967	213	61	2017	2017	NUM
ajis02-2967	213	62	)	)	PUNCT
ajis02-2967	213	63	.	.	PUNCT
ajis02-2967	214	1	in	in	ADP
ajis02-2967	214	2	this	this	DET
ajis02-2967	214	3	study	study	NOUN
ajis02-2967	214	4	,	,	PUNCT
ajis02-2967	214	5	the	the	DET
ajis02-2967	214	6	objective	objective	NOUN
ajis02-2967	214	7	is	be	AUX
ajis02-2967	214	8	to	to	PART
ajis02-2967	214	9	predict	predict	VERB
ajis02-2967	214	10	relationships	relationship	NOUN
ajis02-2967	214	11	between	between	ADP
ajis02-2967	214	12	the	the	DET
ajis02-2967	214	13	constructs	construct	NOUN
ajis02-2967	214	14	of	of	ADP
ajis02-2967	214	15	interest	interest	NOUN
ajis02-2967	214	16	rather	rather	ADV
ajis02-2967	214	17	than	than	ADP
ajis02-2967	214	18	confirming	confirm	VERB
ajis02-2967	214	19	a	a	DET
ajis02-2967	214	20	theory	theory	NOUN
ajis02-2967	214	21	.	.	PUNCT
ajis02-2967	215	1	also	also	ADV
ajis02-2967	215	2	,	,	PUNCT
ajis02-2967	215	3	the	the	DET
ajis02-2967	215	4	prediction	prediction	NOUN
ajis02-2967	215	5	orientation	orientation	NOUN
ajis02-2967	215	6	of	of	ADP
ajis02-2967	215	7	pls	pls	NOUN
ajis02-2967	215	8	-	-	PUNCT
ajis02-2967	215	9	pm	pm	NOUN
ajis02-2967	215	10	makes	make	VERB
ajis02-2967	215	11	it	it	PRON
ajis02-2967	215	12	an	an	DET
ajis02-2967	215	13	ideal	ideal	ADJ
ajis02-2967	215	14	technique	technique	NOUN
ajis02-2967	215	15	for	for	ADP
ajis02-2967	215	16	determining	determine	VERB
ajis02-2967	215	17	the	the	DET
ajis02-2967	215	18	factors	factor	NOUN
ajis02-2967	215	19	influencing	influence	VERB
ajis02-2967	215	20	ceb	ceb	PROPN
ajis02-2967	215	21	.	.	PUNCT
ajis02-2967	216	1	following	follow	VERB
ajis02-2967	216	2	hair	hair	NOUN
ajis02-2967	216	3	et	et	PROPN
ajis02-2967	216	4	al	al	PROPN
ajis02-2967	216	5	.	.	PROPN
ajis02-2967	216	6	,	,	PUNCT
ajis02-2967	216	7	(	(	PUNCT
ajis02-2967	216	8	2017	2017	NUM
ajis02-2967	216	9	)	)	PUNCT
ajis02-2967	216	10	,	,	PUNCT
ajis02-2967	216	11	the	the	DET
ajis02-2967	216	12	model	model	NOUN
ajis02-2967	216	13	was	be	AUX
ajis02-2967	216	14	analysed	analyse	VERB
ajis02-2967	216	15	and	and	CCONJ
ajis02-2967	216	16	interpreted	interpret	VERB
ajis02-2967	216	17	in	in	ADP
ajis02-2967	216	18	two	two	NUM
ajis02-2967	216	19	stages	stage	NOUN
ajis02-2967	216	20	:	:	PUNCT
ajis02-2967	216	21	examining	examine	VERB
ajis02-2967	216	22	the	the	DET
ajis02-2967	216	23	validity	validity	NOUN
ajis02-2967	216	24	and	and	CCONJ
ajis02-2967	216	25	reliability	reliability	NOUN
ajis02-2967	216	26	of	of	ADP
ajis02-2967	216	27	the	the	DET
ajis02-2967	216	28	measurement	measurement	NOUN
ajis02-2967	216	29	model	model	NOUN
ajis02-2967	216	30	followed	follow	VERB
ajis02-2967	216	31	by	by	ADP
ajis02-2967	216	32	empirical	empirical	ADJ
ajis02-2967	216	33	testing	testing	NOUN
ajis02-2967	216	34	of	of	ADP
ajis02-2967	216	35	the	the	DET
ajis02-2967	216	36	proposed	propose	VERB
ajis02-2967	216	37	hypotheses	hypothesis	NOUN
ajis02-2967	216	38	.	.	PUNCT
ajis02-2967	217	1	6.1	6.1	NUM
ajis02-2967	217	2	common	common	ADJ
ajis02-2967	217	3	method	method	NOUN
ajis02-2967	217	4	bias	bias	NOUN
ajis02-2967	217	5	(	(	PUNCT
ajis02-2967	217	6	cmb	cmb	PROPN
ajis02-2967	217	7	)	)	PUNCT
ajis02-2967	217	8	the	the	DET
ajis02-2967	217	9	collection	collection	NOUN
ajis02-2967	217	10	of	of	ADP
ajis02-2967	217	11	data	datum	NOUN
ajis02-2967	217	12	from	from	ADP
ajis02-2967	217	13	the	the	DET
ajis02-2967	217	14	single	single	ADJ
ajis02-2967	217	15	source	source	NOUN
ajis02-2967	217	16	allowed	allow	VERB
ajis02-2967	217	17	cmb	cmb	PROPN
ajis02-2967	217	18	to	to	PART
ajis02-2967	217	19	possibly	possibly	ADV
ajis02-2967	217	20	affect	affect	VERB
ajis02-2967	217	21	the	the	DET
ajis02-2967	217	22	relationships	relationship	NOUN
ajis02-2967	217	23	between	between	ADP
ajis02-2967	217	24	the	the	DET
ajis02-2967	217	25	constructs	construct	NOUN
ajis02-2967	217	26	(	(	PUNCT
ajis02-2967	217	27	podsakoff	podsakoff	NOUN
ajis02-2967	217	28	et	et	PROPN
ajis02-2967	217	29	al	al	PROPN
ajis02-2967	217	30	.	.	PROPN
ajis02-2967	217	31	,	,	PUNCT
ajis02-2967	217	32	2003	2003	NUM
ajis02-2967	217	33	)	)	PUNCT
ajis02-2967	217	34	.	.	PUNCT
ajis02-2967	218	1	in	in	ADP
ajis02-2967	218	2	this	this	DET
ajis02-2967	218	3	study	study	NOUN
ajis02-2967	218	4	,	,	PUNCT
ajis02-2967	218	5	the	the	DET
ajis02-2967	218	6	cmb	cmb	PROPN
ajis02-2967	218	7	was	be	AUX
ajis02-2967	218	8	controlled	control	VERB
ajis02-2967	218	9	using	use	VERB
ajis02-2967	218	10	both	both	CCONJ
ajis02-2967	218	11	procedural	procedural	ADJ
ajis02-2967	218	12	and	and	CCONJ
ajis02-2967	218	13	statistical	statistical	ADJ
ajis02-2967	218	14	methods	method	NOUN
ajis02-2967	218	15	.	.	PUNCT
ajis02-2967	219	1	several	several	ADJ
ajis02-2967	219	2	procedural	procedural	ADJ
ajis02-2967	219	3	remedies	remedy	NOUN
ajis02-2967	219	4	were	be	AUX
ajis02-2967	219	5	adopted	adopt	VERB
ajis02-2967	219	6	in	in	ADP
ajis02-2967	219	7	the	the	DET
ajis02-2967	219	8	study	study	NOUN
ajis02-2967	219	9	design	design	NOUN
ajis02-2967	219	10	phase	phase	NOUN
ajis02-2967	219	11	.	.	PUNCT
ajis02-2967	220	1	these	these	PRON
ajis02-2967	220	2	include	include	VERB
ajis02-2967	220	3	ensured	ensure	VERB
ajis02-2967	220	4	the	the	DET
ajis02-2967	220	5	anonymity	anonymity	NOUN
ajis02-2967	220	6	of	of	ADP
ajis02-2967	220	7	the	the	DET
ajis02-2967	220	8	participants	participant	NOUN
ajis02-2967	220	9	,	,	PUNCT
ajis02-2967	220	10	informed	inform	VERB
ajis02-2967	220	11	participants	participant	NOUN
ajis02-2967	220	12	that	that	SCONJ
ajis02-2967	220	13	there	there	PRON
ajis02-2967	220	14	are	be	VERB
ajis02-2967	220	15	no	no	DET
ajis02-2967	220	16	correct	correct	ADJ
ajis02-2967	220	17	or	or	CCONJ
ajis02-2967	220	18	incorrect	incorrect	ADJ
ajis02-2967	220	19	answers	answer	NOUN
ajis02-2967	220	20	,	,	PUNCT
ajis02-2967	220	21	requested	request	VERB
ajis02-2967	220	22	them	they	PRON
ajis02-2967	220	23	to	to	PART
ajis02-2967	220	24	respond	respond	VERB
ajis02-2967	220	25	to	to	ADP
ajis02-2967	220	26	the	the	DET
ajis02-2967	220	27	questionnaire	questionnaire	NOUN
ajis02-2967	220	28	as	as	ADV
ajis02-2967	220	29	honestly	honestly	ADV
ajis02-2967	220	30	as	as	ADP
ajis02-2967	220	31	possible	possible	ADJ
ajis02-2967	220	32	,	,	PUNCT
ajis02-2967	220	33	used	use	VERB
ajis02-2967	220	34	different	different	ADJ
ajis02-2967	220	35	scale	scale	NOUN
ajis02-2967	220	36	formats	format	NOUN
ajis02-2967	220	37	(	(	PUNCT
ajis02-2967	220	38	likert	likert	ADJ
ajis02-2967	220	39	scale	scale	NOUN
ajis02-2967	220	40	and	and	CCONJ
ajis02-2967	220	41	semantic	semantic	ADJ
ajis02-2967	220	42	differential	differential	ADJ
ajis02-2967	220	43	scale	scale	NOUN
ajis02-2967	220	44	)	)	PUNCT
ajis02-2967	220	45	,	,	PUNCT
ajis02-2967	220	46	and	and	CCONJ
ajis02-2967	220	47	improvised	improvise	VERB
ajis02-2967	220	48	the	the	DET
ajis02-2967	220	49	wording	wording	NOUN
ajis02-2967	220	50	of	of	ADP
ajis02-2967	220	51	measurement	measurement	NOUN
ajis02-2967	220	52	item	item	NOUN
ajis02-2967	220	53	during	during	ADP
ajis02-2967	220	54	the	the	DET
ajis02-2967	220	55	pilot	pilot	NOUN
ajis02-2967	220	56	study	study	NOUN
ajis02-2967	220	57	(	(	PUNCT
ajis02-2967	220	58	podsakoff	podsakoff	NOUN
ajis02-2967	220	59	et	et	PROPN
ajis02-2967	220	60	al	al	PROPN
ajis02-2967	220	61	.	.	PROPN
ajis02-2967	220	62	,	,	PUNCT
ajis02-2967	220	63	2003	2003	NUM
ajis02-2967	220	64	)	)	PUNCT
ajis02-2967	220	65	.	.	PUNCT
ajis02-2967	221	1	statistically	statistically	ADV
ajis02-2967	221	2	,	,	PUNCT
ajis02-2967	221	3	harman	harman	PROPN
ajis02-2967	221	4	’s	’s	PART
ajis02-2967	221	5	single	single	ADJ
ajis02-2967	221	6	-	-	PUNCT
ajis02-2967	221	7	factor	factor	NOUN
ajis02-2967	221	8	test	test	NOUN
ajis02-2967	221	9	was	be	AUX
ajis02-2967	221	10	performed	perform	VERB
ajis02-2967	221	11	,	,	PUNCT
ajis02-2967	221	12	and	and	CCONJ
ajis02-2967	221	13	it	it	PRON
ajis02-2967	221	14	was	be	AUX
ajis02-2967	221	15	found	find	VERB
ajis02-2967	221	16	that	that	SCONJ
ajis02-2967	221	17	no	no	DET
ajis02-2967	221	18	single	single	ADJ
ajis02-2967	221	19	factor	factor	NOUN
ajis02-2967	221	20	exceeds	exceed	VERB
ajis02-2967	221	21	the	the	DET
ajis02-2967	221	22	threshold	threshold	NOUN
ajis02-2967	221	23	of	of	ADP
ajis02-2967	221	24	more	more	ADJ
ajis02-2967	221	25	than	than	ADP
ajis02-2967	221	26	50	50	NUM
ajis02-2967	221	27	%	%	NOUN
ajis02-2967	221	28	of	of	ADP
ajis02-2967	221	29	the	the	DET
ajis02-2967	221	30	total	total	ADJ
ajis02-2967	221	31	variance	variance	NOUN
ajis02-2967	221	32	(	(	PUNCT
ajis02-2967	221	33	podsakoff	podsakoff	NOUN
ajis02-2967	221	34	et	et	PROPN
ajis02-2967	221	35	al	al	PROPN
ajis02-2967	221	36	.	.	PROPN
ajis02-2967	221	37	,	,	PUNCT
ajis02-2967	221	38	2003	2003	NUM
ajis02-2967	221	39	)	)	PUNCT
ajis02-2967	221	40	.	.	PUNCT
ajis02-2967	222	1	moreover	moreover	ADV
ajis02-2967	222	2	,	,	PUNCT
ajis02-2967	222	3	an	an	DET
ajis02-2967	222	4	examination	examination	NOUN
ajis02-2967	222	5	of	of	ADP
ajis02-2967	222	6	the	the	DET
ajis02-2967	222	7	model	model	NOUN
ajis02-2967	222	8	constructs	construct	VERB
ajis02-2967	222	9	’	'	PUNCT
ajis02-2967	222	10	correlation	correlation	NOUN
ajis02-2967	222	11	matrix	matrix	NOUN
ajis02-2967	222	12	showed	show	VERB
ajis02-2967	222	13	0.601	0.601	NUM
ajis02-2967	222	14	being	be	AUX
ajis02-2967	222	15	the	the	DET
ajis02-2967	222	16	highest	high	ADJ
ajis02-2967	222	17	correlation	correlation	NOUN
ajis02-2967	222	18	value	value	NOUN
ajis02-2967	222	19	,	,	PUNCT
ajis02-2967	222	20	thus	thus	ADV
ajis02-2967	222	21	remaining	remain	VERB
ajis02-2967	222	22	well	well	ADV
ajis02-2967	222	23	below	below	ADP
ajis02-2967	222	24	the	the	DET
ajis02-2967	222	25	critical	critical	ADJ
ajis02-2967	222	26	threshold	threshold	NOUN
ajis02-2967	222	27	limit	limit	NOUN
ajis02-2967	222	28	of	of	ADP
ajis02-2967	222	29	0.90	0.90	NUM
ajis02-2967	222	30	(	(	PUNCT
ajis02-2967	222	31	pavlou	pavlou	PROPN
ajis02-2967	222	32	et	et	PROPN
ajis02-2967	222	33	al	al	PROPN
ajis02-2967	222	34	.	.	PROPN
ajis02-2967	222	35	,	,	PUNCT
ajis02-2967	222	36	2006	2006	NUM
ajis02-2967	222	37	)	)	PUNCT
ajis02-2967	222	38	.	.	PUNCT
ajis02-2967	223	1	the	the	DET
ajis02-2967	223	2	marker	marker	NOUN
ajis02-2967	223	3	variable	variable	ADJ
ajis02-2967	223	4	approach	approach	NOUN
ajis02-2967	223	5	recommended	recommend	VERB
ajis02-2967	223	6	by	by	ADP
ajis02-2967	223	7	lindell	lindell	PROPN
ajis02-2967	223	8	and	and	CCONJ
ajis02-2967	223	9	whitney	whitney	PROPN
ajis02-2967	223	10	(	(	PUNCT
ajis02-2967	223	11	2001	2001	NUM
ajis02-2967	223	12	)	)	PUNCT
ajis02-2967	223	13	and	and	CCONJ
ajis02-2967	223	14	tehseen	tehseen	VERB
ajis02-2967	223	15	et	et	PROPN
ajis02-2967	223	16	al	al	PROPN
ajis02-2967	223	17	.	.	PROPN
ajis02-2967	223	18	(	(	PUNCT
ajis02-2967	223	19	2017	2017	NUM
ajis02-2967	223	20	)	)	PUNCT
ajis02-2967	223	21	was	be	AUX
ajis02-2967	223	22	also	also	ADV
ajis02-2967	223	23	used	use	VERB
ajis02-2967	223	24	.	.	PUNCT
ajis02-2967	224	1	we	we	PRON
ajis02-2967	224	2	used	use	VERB
ajis02-2967	224	3	respondents	respondent	NOUN
ajis02-2967	224	4	’	’	PART
ajis02-2967	224	5	mobile	mobile	ADJ
ajis02-2967	224	6	phone	phone	NOUN
ajis02-2967	224	7	usage	usage	NOUN
ajis02-2967	224	8	intensity	intensity	NOUN
ajis02-2967	224	9	as	as	ADP
ajis02-2967	224	10	an	an	DET
ajis02-2967	224	11	unrelated	unrelated	ADJ
ajis02-2967	224	12	construct	construct	NOUN
ajis02-2967	224	13	.	.	PUNCT
ajis02-2967	225	1	mobile	mobile	ADJ
ajis02-2967	225	2	phone	phone	NOUN
ajis02-2967	225	3	usage	usage	NOUN
ajis02-2967	225	4	intensity	intensity	NOUN
ajis02-2967	225	5	refers	refer	VERB
ajis02-2967	225	6	to	to	ADP
ajis02-2967	225	7	the	the	DET
ajis02-2967	225	8	extent	extent	NOUN
ajis02-2967	225	9	to	to	PART
ajis02-2967	225	10	which	which	PRON
ajis02-2967	225	11	mobile	mobile	ADJ
ajis02-2967	225	12	phones	phone	NOUN
ajis02-2967	225	13	are	be	AUX
ajis02-2967	225	14	integrated	integrate	VERB
ajis02-2967	225	15	into	into	ADP
ajis02-2967	225	16	the	the	DET
ajis02-2967	225	17	daily	daily	ADJ
ajis02-2967	225	18	routines	routine	NOUN
ajis02-2967	225	19	of	of	ADP
ajis02-2967	225	20	the	the	DET
ajis02-2967	225	21	respondents	respondent	NOUN
ajis02-2967	225	22	.	.	PUNCT
ajis02-2967	226	1	we	we	PRON
ajis02-2967	226	2	adapted	adapt	VERB
ajis02-2967	226	3	the	the	DET
ajis02-2967	226	4	items	item	NOUN
ajis02-2967	226	5	from	from	ADP
ajis02-2967	226	6	valenzuela	valenzuela	PROPN
ajis02-2967	226	7	et	et	PROPN
ajis02-2967	226	8	al	al	PROPN
ajis02-2967	226	9	.	.	PROPN
ajis02-2967	227	1	(	(	PUNCT
ajis02-2967	227	2	2009	2009	NUM
ajis02-2967	227	3	)	)	PUNCT
ajis02-2967	228	1	to	to	PART
ajis02-2967	228	2	measure	measure	VERB
ajis02-2967	228	3	the	the	DET
ajis02-2967	228	4	market	market	NOUN
ajis02-2967	228	5	variable	variable	NOUN
ajis02-2967	228	6	,	,	PUNCT
ajis02-2967	228	7	i.e.	i.e.	X
ajis02-2967	228	8	,	,	PUNCT
ajis02-2967	228	9	mobile	mobile	ADJ
ajis02-2967	228	10	phone	phone	NOUN
ajis02-2967	228	11	usage	usage	NOUN
ajis02-2967	228	12	intensity	intensity	NOUN
ajis02-2967	228	13	.	.	PUNCT
ajis02-2967	229	1	the	the	DET
ajis02-2967	229	2	inclusion	inclusion	NOUN
ajis02-2967	229	3	of	of	ADP
ajis02-2967	229	4	the	the	DET
ajis02-2967	229	5	marker	marker	NOUN
ajis02-2967	229	6	variable	variable	NOUN
ajis02-2967	229	7	did	do	AUX
ajis02-2967	229	8	not	not	PART
ajis02-2967	229	9	significantly	significantly	ADV
ajis02-2967	229	10	increase	increase	VERB
ajis02-2967	229	11	the	the	DET
ajis02-2967	229	12	variance	variance	NOUN
ajis02-2967	229	13	of	of	ADP
ajis02-2967	229	14	the	the	DET
ajis02-2967	229	15	dependent	dependent	ADJ
ajis02-2967	229	16	variable	variable	NOUN
ajis02-2967	229	17	.	.	PUNCT
ajis02-2967	230	1	results	result	NOUN
ajis02-2967	230	2	indicate	indicate	VERB
ajis02-2967	230	3	that	that	SCONJ
ajis02-2967	230	4	the	the	DET
ajis02-2967	230	5	average	average	ADJ
ajis02-2967	230	6	correlation	correlation	NOUN
ajis02-2967	230	7	between	between	ADP
ajis02-2967	230	8	latent	latent	NOUN
ajis02-2967	230	9	variables	variable	NOUN
ajis02-2967	230	10	in	in	ADP
ajis02-2967	230	11	the	the	DET
ajis02-2967	230	12	proposed	propose	VERB
ajis02-2967	230	13	research	research	NOUN
ajis02-2967	230	14	model	model	NOUN
ajis02-2967	230	15	and	and	CCONJ
ajis02-2967	230	16	the	the	DET
ajis02-2967	230	17	marker	marker	NOUN
ajis02-2967	230	18	variable	variable	NOUN
ajis02-2967	230	19	is	be	AUX
ajis02-2967	230	20	0.035	0.035	NUM
ajis02-2967	230	21	,	,	PUNCT
ajis02-2967	230	22	and	and	CCONJ
ajis02-2967	230	23	the	the	DET
ajis02-2967	230	24	average	average	ADJ
ajis02-2967	230	25	significance	significance	NOUN
ajis02-2967	230	26	was	be	AUX
ajis02-2967	230	27	0.53	0.53	NUM
ajis02-2967	230	28	,	,	PUNCT
ajis02-2967	230	29	which	which	PRON
ajis02-2967	230	30	is	be	AUX
ajis02-2967	230	31	well	well	ADV
ajis02-2967	230	32	above	above	ADP
ajis02-2967	230	33	the	the	DET
ajis02-2967	230	34	threshold	threshold	NOUN
ajis02-2967	230	35	of	of	ADP
ajis02-2967	230	36	0.05	0.05	NUM
ajis02-2967	230	37	and	and	CCONJ
ajis02-2967	230	38	makes	make	VERB
ajis02-2967	230	39	it	it	PRON
ajis02-2967	230	40	necessary	necessary	ADJ
ajis02-2967	230	41	to	to	ADP
ajis02-2967	230	42	australasian	australasian	ADJ
ajis02-2967	230	43	journal	journal	NOUN
ajis02-2967	230	44	of	of	ADP
ajis02-2967	230	45	information	information	PROPN
ajis02-2967	230	46	systems	systems	PROPN
ajis02-2967	230	47	roy	roy	PROPN
ajis02-2967	230	48	,	,	PUNCT
ajis02-2967	230	49	singh	singh	PROPN
ajis02-2967	230	50	&	&	CCONJ
ajis02-2967	230	51	shabnam	shabnam	PROPN
ajis02-2967	230	52	2021	2021	NUM
ajis02-2967	230	53	,	,	PUNCT
ajis02-2967	230	54	vol	vol	NOUN
ajis02-2967	230	55	25	25	NUM
ajis02-2967	230	56	,	,	PUNCT
ajis02-2967	230	57	research	research	NOUN
ajis02-2967	230	58	on	on	ADP
ajis02-2967	230	59	user	user	NOUN
ajis02-2967	230	60	involvement	involvement	NOUN
ajis02-2967	230	61	modelling	model	VERB
ajis02-2967	230	62	customer	customer	NOUN
ajis02-2967	230	63	engagement	engagement	NOUN
ajis02-2967	230	64	behaviour	behaviour	NOUN
ajis02-2967	230	65	13	13	NUM
ajis02-2967	230	66	consider	consider	VERB
ajis02-2967	230	67	the	the	DET
ajis02-2967	230	68	correlations	correlation	NOUN
ajis02-2967	230	69	as	as	ADP
ajis02-2967	230	70	being	be	AUX
ajis02-2967	230	71	significant	significant	ADJ
ajis02-2967	230	72	.	.	PUNCT
ajis02-2967	231	1	therefore	therefore	ADV
ajis02-2967	231	2	,	,	PUNCT
ajis02-2967	231	3	common	common	ADJ
ajis02-2967	231	4	method	method	NOUN
ajis02-2967	231	5	bias	bias	NOUN
ajis02-2967	231	6	is	be	AUX
ajis02-2967	231	7	not	not	PART
ajis02-2967	231	8	a	a	DET
ajis02-2967	231	9	major	major	ADJ
ajis02-2967	231	10	issue	issue	NOUN
ajis02-2967	231	11	in	in	ADP
ajis02-2967	231	12	this	this	DET
ajis02-2967	231	13	study	study	NOUN
ajis02-2967	231	14	.	.	PUNCT
ajis02-2967	232	1	6.2	6.2	NUM
ajis02-2967	232	2	measurement	measurement	NOUN
ajis02-2967	232	3	properties	property	NOUN
ajis02-2967	232	4	table	table	VERB
ajis02-2967	232	5	1	1	NUM
ajis02-2967	232	6	shows	show	VERB
ajis02-2967	232	7	the	the	DET
ajis02-2967	232	8	measurement	measurement	NOUN
ajis02-2967	232	9	model	model	NOUN
ajis02-2967	232	10	and	and	CCONJ
ajis02-2967	232	11	the	the	DET
ajis02-2967	232	12	psychometric	psychometric	ADJ
ajis02-2967	232	13	properties	property	NOUN
ajis02-2967	232	14	of	of	ADP
ajis02-2967	232	15	the	the	DET
ajis02-2967	232	16	scale	scale	NOUN
ajis02-2967	232	17	.	.	PUNCT
ajis02-2967	233	1	the	the	DET
ajis02-2967	233	2	constructs	construct	NOUN
ajis02-2967	233	3	'	'	PART
ajis02-2967	233	4	reliability	reliability	NOUN
ajis02-2967	233	5	,	,	PUNCT
ajis02-2967	233	6	convergent	convergent	NOUN
ajis02-2967	233	7	validity	validity	NOUN
ajis02-2967	233	8	,	,	PUNCT
ajis02-2967	233	9	and	and	CCONJ
ajis02-2967	233	10	discriminant	discriminant	ADJ
ajis02-2967	233	11	validity	validity	NOUN
ajis02-2967	233	12	were	be	AUX
ajis02-2967	233	13	examined	examine	VERB
ajis02-2967	233	14	.	.	PUNCT
ajis02-2967	234	1	the	the	DET
ajis02-2967	234	2	results	result	NOUN
ajis02-2967	234	3	highlighted	highlight	VERB
ajis02-2967	234	4	that	that	SCONJ
ajis02-2967	234	5	the	the	DET
ajis02-2967	234	6	standardised	standardised	ADJ
ajis02-2967	234	7	factor	factor	NOUN
ajis02-2967	234	8	loadings	loading	NOUN
ajis02-2967	234	9	are	be	AUX
ajis02-2967	234	10	well	well	ADV
ajis02-2967	234	11	above	above	ADP
ajis02-2967	234	12	the	the	DET
ajis02-2967	234	13	recommended	recommend	VERB
ajis02-2967	234	14	minimum	minimum	ADJ
ajis02-2967	234	15	threshold	threshold	NOUN
ajis02-2967	234	16	levels	level	NOUN
ajis02-2967	234	17	of	of	ADP
ajis02-2967	234	18	0.50	0.50	NUM
ajis02-2967	234	19	(	(	PUNCT
ajis02-2967	234	20	hair	hair	NOUN
ajis02-2967	234	21	et	et	PROPN
ajis02-2967	234	22	al	al	PROPN
ajis02-2967	234	23	.	.	PROPN
ajis02-2967	234	24	,	,	PUNCT
ajis02-2967	234	25	2006	2006	NUM
ajis02-2967	234	26	)	)	PUNCT
ajis02-2967	234	27	.	.	PUNCT
ajis02-2967	235	1	the	the	DET
ajis02-2967	235	2	reliability	reliability	NOUN
ajis02-2967	235	3	of	of	ADP
ajis02-2967	235	4	the	the	DET
ajis02-2967	235	5	variables	variable	NOUN
ajis02-2967	235	6	as	as	SCONJ
ajis02-2967	235	7	indicated	indicate	VERB
ajis02-2967	235	8	by	by	ADP
ajis02-2967	235	9	cronbach	cronbach	NOUN
ajis02-2967	235	10	's	's	PART
ajis02-2967	235	11	alpha	alpha	NOUN
ajis02-2967	235	12	and	and	CCONJ
ajis02-2967	235	13	composite	composite	ADJ
ajis02-2967	235	14	reliability	reliability	NOUN
ajis02-2967	235	15	is	be	AUX
ajis02-2967	235	16	greater	great	ADJ
ajis02-2967	235	17	than	than	ADP
ajis02-2967	235	18	the	the	DET
ajis02-2967	235	19	recommended	recommend	VERB
ajis02-2967	235	20	threshold	threshold	NOUN
ajis02-2967	235	21	levels	level	NOUN
ajis02-2967	235	22	of	of	ADP
ajis02-2967	235	23	.70	.70	NUM
ajis02-2967	235	24	and	and	CCONJ
ajis02-2967	235	25	.80	.80	NUM
ajis02-2967	235	26	,	,	PUNCT
ajis02-2967	235	27	respectively	respectively	ADV
ajis02-2967	235	28	(	(	PUNCT
ajis02-2967	235	29	hair	hair	NOUN
ajis02-2967	235	30	et	et	PROPN
ajis02-2967	235	31	al	al	PROPN
ajis02-2967	235	32	.	.	PROPN
ajis02-2967	235	33	,	,	PUNCT
ajis02-2967	235	34	2006	2006	NUM
ajis02-2967	235	35	)	)	PUNCT
ajis02-2967	235	36	.	.	PUNCT
ajis02-2967	236	1	results	result	NOUN
ajis02-2967	236	2	highlight	highlight	VERB
ajis02-2967	236	3	that	that	SCONJ
ajis02-2967	236	4	the	the	DET
ajis02-2967	236	5	measurement	measurement	NOUN
ajis02-2967	236	6	model	model	NOUN
ajis02-2967	236	7	has	have	VERB
ajis02-2967	236	8	adequate	adequate	ADJ
ajis02-2967	236	9	internal	internal	ADJ
ajis02-2967	236	10	consistency	consistency	NOUN
ajis02-2967	236	11	.	.	PUNCT
ajis02-2967	237	1	also	also	ADV
ajis02-2967	237	2	,	,	PUNCT
ajis02-2967	237	3	the	the	DET
ajis02-2967	237	4	average	average	ADJ
ajis02-2967	237	5	variance	variance	NOUN
ajis02-2967	237	6	extracted	extract	VERB
ajis02-2967	237	7	for	for	ADP
ajis02-2967	237	8	each	each	DET
ajis02-2967	237	9	construct	construct	NOUN
ajis02-2967	237	10	surpassed	surpass	VERB
ajis02-2967	237	11	the	the	DET
ajis02-2967	237	12	threshold	threshold	NOUN
ajis02-2967	237	13	levels	level	NOUN
ajis02-2967	237	14	of	of	ADP
ajis02-2967	237	15	0.50	0.50	NUM
ajis02-2967	237	16	(	(	PUNCT
ajis02-2967	237	17	hair	hair	NOUN
ajis02-2967	237	18	et	et	PROPN
ajis02-2967	237	19	al	al	PROPN
ajis02-2967	237	20	.	.	PROPN
ajis02-2967	237	21	,	,	PUNCT
ajis02-2967	237	22	2006	2006	NUM
ajis02-2967	237	23	)	)	PUNCT
ajis02-2967	237	24	.	.	PUNCT
ajis02-2967	238	1	this	this	DET
ajis02-2967	238	2	value	value	NOUN
ajis02-2967	238	3	supported	support	VERB
ajis02-2967	238	4	the	the	DET
ajis02-2967	238	5	convergent	convergent	NOUN
ajis02-2967	238	6	validity	validity	NOUN
ajis02-2967	238	7	of	of	ADP
ajis02-2967	238	8	the	the	DET
ajis02-2967	238	9	measurement	measurement	NOUN
ajis02-2967	238	10	model	model	NOUN
ajis02-2967	238	11	.	.	PUNCT
ajis02-2967	239	1	the	the	DET
ajis02-2967	239	2	discriminant	discriminant	ADJ
ajis02-2967	239	3	validity	validity	NOUN
ajis02-2967	239	4	of	of	ADP
ajis02-2967	239	5	the	the	DET
ajis02-2967	239	6	measurement	measurement	NOUN
ajis02-2967	239	7	model	model	NOUN
ajis02-2967	239	8	was	be	AUX
ajis02-2967	239	9	examined	examine	VERB
ajis02-2967	239	10	using	use	VERB
ajis02-2967	239	11	two	two	NUM
ajis02-2967	239	12	methods	method	NOUN
ajis02-2967	239	13	,	,	PUNCT
ajis02-2967	239	14	namely	namely	ADV
ajis02-2967	239	15	,	,	PUNCT
ajis02-2967	239	16	fornell	fornell	NOUN
ajis02-2967	239	17	and	and	CCONJ
ajis02-2967	239	18	larcker	larcker	NOUN
ajis02-2967	239	19	(	(	PUNCT
ajis02-2967	239	20	1981	1981	NUM
ajis02-2967	239	21	)	)	PUNCT
ajis02-2967	239	22	method	method	NOUN
ajis02-2967	239	23	and	and	CCONJ
ajis02-2967	239	24	the	the	DET
ajis02-2967	239	25	htmt	htmt	NOUN
ajis02-2967	239	26	-	-	PUNCT
ajis02-2967	239	27	ratio	ratio	NOUN
ajis02-2967	239	28	approach	approach	NOUN
ajis02-2967	239	29	.	.	PUNCT
ajis02-2967	240	1	the	the	DET
ajis02-2967	240	2	former	former	ADJ
ajis02-2967	240	3	method	method	NOUN
ajis02-2967	240	4	proposes	propose	VERB
ajis02-2967	240	5	the	the	DET
ajis02-2967	240	6	discriminant	discriminant	ADJ
ajis02-2967	240	7	validity	validity	NOUN
ajis02-2967	240	8	of	of	ADP
ajis02-2967	240	9	the	the	DET
ajis02-2967	240	10	construct	construct	NOUN
ajis02-2967	240	11	to	to	PART
ajis02-2967	240	12	be	be	AUX
ajis02-2967	240	13	satisfactory	satisfactory	ADJ
ajis02-2967	240	14	if	if	SCONJ
ajis02-2967	240	15	the	the	DET
ajis02-2967	240	16	square	square	ADJ
ajis02-2967	240	17	root	root	NOUN
ajis02-2967	240	18	of	of	ADP
ajis02-2967	240	19	the	the	DET
ajis02-2967	240	20	average	average	ADJ
ajis02-2967	240	21	variance	variance	NOUN
ajis02-2967	240	22	extracted	extract	VERB
ajis02-2967	240	23	of	of	ADP
ajis02-2967	240	24	each	each	DET
ajis02-2967	240	25	construct	construct	NOUN
ajis02-2967	240	26	was	be	AUX
ajis02-2967	240	27	greater	great	ADJ
ajis02-2967	240	28	than	than	ADP
ajis02-2967	240	29	the	the	DET
ajis02-2967	240	30	correlations	correlation	NOUN
ajis02-2967	240	31	it	it	PRON
ajis02-2967	240	32	shared	share	VERB
ajis02-2967	240	33	with	with	ADP
ajis02-2967	240	34	other	other	ADJ
ajis02-2967	240	35	constructs	construct	NOUN
ajis02-2967	240	36	(	(	PUNCT
ajis02-2967	240	37	fornell	fornell	NOUN
ajis02-2967	240	38	and	and	CCONJ
ajis02-2967	240	39	larcker	larcker	NOUN
ajis02-2967	240	40	,	,	PUNCT
ajis02-2967	240	41	1981	1981	NUM
ajis02-2967	240	42	)	)	PUNCT
ajis02-2967	240	43	.	.	PUNCT
ajis02-2967	241	1	it	it	PRON
ajis02-2967	241	2	was	be	AUX
ajis02-2967	241	3	found	find	VERB
ajis02-2967	241	4	satisfactory	satisfactory	ADJ
ajis02-2967	241	5	in	in	ADP
ajis02-2967	241	6	the	the	DET
ajis02-2967	241	7	measurement	measurement	NOUN
ajis02-2967	241	8	model	model	NOUN
ajis02-2967	241	9	.	.	PUNCT
ajis02-2967	242	1	with	with	ADP
ajis02-2967	242	2	htmt	htmt	NOUN
ajis02-2967	242	3	ratio	ratio	NOUN
ajis02-2967	242	4	values	value	NOUN
ajis02-2967	242	5	less	less	ADJ
ajis02-2967	242	6	than	than	ADP
ajis02-2967	242	7	0.90	0.90	NUM
ajis02-2967	242	8	(	(	PUNCT
ajis02-2967	242	9	henseler	henseler	NOUN
ajis02-2967	242	10	et	et	PROPN
ajis02-2967	242	11	al	al	PROPN
ajis02-2967	242	12	.	.	PROPN
ajis02-2967	242	13	,	,	PUNCT
ajis02-2967	242	14	2015	2015	NUM
ajis02-2967	242	15	)	)	PUNCT
ajis02-2967	242	16	,	,	PUNCT
ajis02-2967	242	17	the	the	DET
ajis02-2967	242	18	model	model	NOUN
ajis02-2967	242	19	also	also	ADV
ajis02-2967	242	20	indicated	indicate	VERB
ajis02-2967	242	21	satisfactory	satisfactory	ADJ
ajis02-2967	242	22	discriminant	discriminant	NOUN
ajis02-2967	242	23	validity	validity	NOUN
ajis02-2967	242	24	.	.	PUNCT
ajis02-2967	243	1	we	we	PRON
ajis02-2967	243	2	also	also	ADV
ajis02-2967	243	3	computed	compute	VERB
ajis02-2967	243	4	the	the	DET
ajis02-2967	243	5	variance	variance	NOUN
ajis02-2967	243	6	inflation	inflation	NOUN
ajis02-2967	243	7	factor	factor	NOUN
ajis02-2967	243	8	(	(	PUNCT
ajis02-2967	243	9	vif	vif	NOUN
ajis02-2967	243	10	)	)	PUNCT
ajis02-2967	243	11	to	to	PART
ajis02-2967	243	12	check	check	VERB
ajis02-2967	243	13	for	for	ADP
ajis02-2967	243	14	the	the	DET
ajis02-2967	243	15	multicollinearity	multicollinearity	NOUN
ajis02-2967	243	16	among	among	ADP
ajis02-2967	243	17	the	the	DET
ajis02-2967	243	18	constructs	construct	NOUN
ajis02-2967	243	19	in	in	ADP
ajis02-2967	243	20	the	the	DET
ajis02-2967	243	21	proposed	propose	VERB
ajis02-2967	243	22	research	research	NOUN
ajis02-2967	243	23	model	model	NOUN
ajis02-2967	243	24	.	.	PUNCT
ajis02-2967	244	1	results	result	NOUN
ajis02-2967	244	2	show	show	VERB
ajis02-2967	244	3	that	that	SCONJ
ajis02-2967	244	4	the	the	DET
ajis02-2967	244	5	full	full	ADJ
ajis02-2967	244	6	vif	vif	NOUN
ajis02-2967	244	7	value	value	NOUN
ajis02-2967	244	8	was	be	AUX
ajis02-2967	244	9	2.56	2.56	NUM
ajis02-2967	244	10	.	.	PUNCT
ajis02-2967	245	1	hence	hence	ADV
ajis02-2967	245	2	,	,	PUNCT
ajis02-2967	245	3	there	there	PRON
ajis02-2967	245	4	is	be	VERB
ajis02-2967	245	5	no	no	DET
ajis02-2967	245	6	concern	concern	NOUN
ajis02-2967	245	7	around	around	ADP
ajis02-2967	245	8	multicollinearity	multicollinearity	NOUN
ajis02-2967	245	9	(	(	PUNCT
ajis02-2967	245	10	petter	petter	NOUN
ajis02-2967	245	11	et	et	PROPN
ajis02-2967	245	12	al	al	PROPN
ajis02-2967	245	13	.	.	PROPN
ajis02-2967	245	14	,	,	PUNCT
ajis02-2967	245	15	2007	2007	NUM
ajis02-2967	245	16	)	)	PUNCT
ajis02-2967	245	17	.	.	PUNCT
ajis02-2967	246	1	since	since	SCONJ
ajis02-2967	246	2	the	the	DET
ajis02-2967	246	3	full	full	ADJ
ajis02-2967	246	4	vif	vif	NOUN
ajis02-2967	246	5	value	value	NOUN
ajis02-2967	246	6	was	be	AUX
ajis02-2967	246	7	less	less	ADJ
ajis02-2967	246	8	than	than	ADP
ajis02-2967	246	9	the	the	DET
ajis02-2967	246	10	cut	cut	VERB
ajis02-2967	246	11	-	-	PUNCT
ajis02-2967	246	12	off	off	ADP
ajis02-2967	246	13	threshold	threshold	NOUN
ajis02-2967	246	14	value	value	NOUN
ajis02-2967	246	15	of	of	ADP
ajis02-2967	246	16	3.3	3.3	NUM
ajis02-2967	246	17	,	,	PUNCT
ajis02-2967	246	18	multicollinearity	multicollinearity	NOUN
ajis02-2967	246	19	is	be	AUX
ajis02-2967	246	20	not	not	PART
ajis02-2967	246	21	an	an	DET
ajis02-2967	246	22	issue	issue	NOUN
ajis02-2967	246	23	in	in	ADP
ajis02-2967	246	24	this	this	DET
ajis02-2967	246	25	study	study	NOUN
ajis02-2967	246	26	(	(	PUNCT
ajis02-2967	246	27	kock	kock	NOUN
ajis02-2967	246	28	,	,	PUNCT
ajis02-2967	246	29	2015	2015	NUM
ajis02-2967	246	30	)	)	PUNCT
ajis02-2967	246	31	.	.	PUNCT
ajis02-2967	247	1	6.3	6.3	NUM
ajis02-2967	247	2	structural	structural	ADJ
ajis02-2967	247	3	model	model	NOUN
ajis02-2967	247	4	results	result	NOUN
ajis02-2967	247	5	following	follow	VERB
ajis02-2967	247	6	the	the	DET
ajis02-2967	247	7	measurement	measurement	NOUN
ajis02-2967	247	8	model	model	NOUN
ajis02-2967	247	9	,	,	PUNCT
ajis02-2967	247	10	the	the	DET
ajis02-2967	247	11	structural	structural	ADJ
ajis02-2967	247	12	model	model	NOUN
ajis02-2967	247	13	was	be	AUX
ajis02-2967	247	14	evaluated	evaluate	VERB
ajis02-2967	247	15	.	.	PUNCT
ajis02-2967	248	1	we	we	PRON
ajis02-2967	248	2	employed	employ	VERB
ajis02-2967	248	3	the	the	DET
ajis02-2967	248	4	rsquared	rsquared	ADJ
ajis02-2967	248	5	coefficient	coefficient	NOUN
ajis02-2967	248	6	to	to	PART
ajis02-2967	248	7	assess	assess	VERB
ajis02-2967	248	8	the	the	DET
ajis02-2967	248	9	fit	fit	NOUN
ajis02-2967	248	10	of	of	ADP
ajis02-2967	248	11	the	the	DET
ajis02-2967	248	12	structural	structural	ADJ
ajis02-2967	248	13	model	model	NOUN
ajis02-2967	248	14	.	.	PUNCT
ajis02-2967	249	1	the	the	DET
ajis02-2967	249	2	explanatory	explanatory	ADJ
ajis02-2967	249	3	power	power	NOUN
ajis02-2967	249	4	of	of	ADP
ajis02-2967	249	5	the	the	DET
ajis02-2967	249	6	model	model	NOUN
ajis02-2967	249	7	was	be	AUX
ajis02-2967	249	8	assessed	assess	VERB
ajis02-2967	249	9	using	use	VERB
ajis02-2967	249	10	the	the	DET
ajis02-2967	249	11	measure	measure	NOUN
ajis02-2967	249	12	of	of	ADP
ajis02-2967	249	13	explained	explain	VERB
ajis02-2967	249	14	variance	variance	NOUN
ajis02-2967	249	15	.	.	PUNCT
ajis02-2967	250	1	the	the	DET
ajis02-2967	250	2	r2	r2	PROPN
ajis02-2967	250	3	value	value	NOUN
ajis02-2967	250	4	of	of	ADP
ajis02-2967	250	5	performance	performance	NOUN
ajis02-2967	250	6	expectancy	expectancy	NOUN
ajis02-2967	250	7	(	(	PUNCT
ajis02-2967	250	8	17	17	NUM
ajis02-2967	250	9	%	%	NOUN
ajis02-2967	250	10	)	)	PUNCT
ajis02-2967	250	11	,	,	PUNCT
ajis02-2967	250	12	effort	effort	NOUN
ajis02-2967	250	13	expectancy	expectancy	NOUN
ajis02-2967	250	14	(	(	PUNCT
ajis02-2967	250	15	15	15	NUM
ajis02-2967	250	16	%	%	NOUN
ajis02-2967	250	17	)	)	PUNCT
ajis02-2967	250	18	,	,	PUNCT
ajis02-2967	250	19	social	social	ADJ
ajis02-2967	250	20	influence	influence	NOUN
ajis02-2967	250	21	(	(	PUNCT
ajis02-2967	250	22	12	12	NUM
ajis02-2967	250	23	%	%	NOUN
ajis02-2967	250	24	)	)	PUNCT
ajis02-2967	250	25	,	,	PUNCT
ajis02-2967	250	26	and	and	CCONJ
ajis02-2967	250	27	facilitating	facilitate	VERB
ajis02-2967	250	28	conditions	condition	NOUN
ajis02-2967	250	29	(	(	PUNCT
ajis02-2967	250	30	14	14	NUM
ajis02-2967	250	31	%	%	NOUN
ajis02-2967	250	32	)	)	PUNCT
ajis02-2967	250	33	indicated	indicate	VERB
ajis02-2967	250	34	medium	medium	ADJ
ajis02-2967	250	35	effect	effect	NOUN
ajis02-2967	250	36	size	size	NOUN
ajis02-2967	250	37	(	(	PUNCT
ajis02-2967	250	38	~.09	~.09	PROPN
ajis02-2967	250	39	,	,	PUNCT
ajis02-2967	250	40	cohen	cohen	NOUN
ajis02-2967	250	41	,	,	PUNCT
ajis02-2967	250	42	1988	1988	NUM
ajis02-2967	250	43	)	)	PUNCT
ajis02-2967	250	44	.	.	PUNCT
ajis02-2967	251	1	the	the	DET
ajis02-2967	251	2	r2	r2	PROPN
ajis02-2967	251	3	value	value	NOUN
ajis02-2967	251	4	of	of	ADP
ajis02-2967	251	5	attitude	attitude	NOUN
ajis02-2967	251	6	(	(	PUNCT
ajis02-2967	251	7	40	40	NUM
ajis02-2967	251	8	%	%	NOUN
ajis02-2967	251	9	)	)	PUNCT
ajis02-2967	251	10	and	and	CCONJ
ajis02-2967	251	11	ceb	ceb	PROPN
ajis02-2967	251	12	(	(	PUNCT
ajis02-2967	251	13	46	46	NUM
ajis02-2967	251	14	%	%	NOUN
ajis02-2967	251	15	)	)	PUNCT
ajis02-2967	251	16	indicated	indicate	VERB
ajis02-2967	251	17	large	large	ADJ
ajis02-2967	251	18	effect	effect	NOUN
ajis02-2967	251	19	sizes	size	NOUN
ajis02-2967	251	20	(	(	PUNCT
ajis02-2967	251	21	~.25	~.25	PROPN
ajis02-2967	251	22	,	,	PUNCT
ajis02-2967	251	23	cohen	cohen	PROPN
ajis02-2967	251	24	,	,	PUNCT
ajis02-2967	251	25	1988	1988	NUM
ajis02-2967	251	26	)	)	PUNCT
ajis02-2967	251	27	.	.	PUNCT
ajis02-2967	252	1	considering	consider	VERB
ajis02-2967	252	2	the	the	DET
ajis02-2967	252	3	exploratory	exploratory	ADJ
ajis02-2967	252	4	nature	nature	NOUN
ajis02-2967	252	5	of	of	ADP
ajis02-2967	252	6	the	the	DET
ajis02-2967	252	7	study	study	NOUN
ajis02-2967	252	8	,	,	PUNCT
ajis02-2967	252	9	we	we	PRON
ajis02-2967	252	10	contend	contend	VERB
ajis02-2967	252	11	that	that	SCONJ
ajis02-2967	252	12	r2	r2	PROPN
ajis02-2967	252	13	values	value	NOUN
ajis02-2967	252	14	highlight	highlight	VERB
ajis02-2967	252	15	a	a	DET
ajis02-2967	252	16	good	good	ADJ
ajis02-2967	252	17	representation	representation	NOUN
ajis02-2967	252	18	of	of	ADP
ajis02-2967	252	19	the	the	DET
ajis02-2967	252	20	data	datum	NOUN
ajis02-2967	252	21	to	to	ADP
ajis02-2967	252	22	the	the	DET
ajis02-2967	252	23	measurement	measurement	NOUN
ajis02-2967	252	24	and	and	CCONJ
ajis02-2967	252	25	structural	structural	ADJ
ajis02-2967	252	26	model	model	NOUN
ajis02-2967	252	27	(	(	PUNCT
ajis02-2967	252	28	hair	hair	NOUN
ajis02-2967	252	29	et	et	PROPN
ajis02-2967	252	30	al	al	PROPN
ajis02-2967	252	31	.	.	PROPN
ajis02-2967	252	32	,	,	PUNCT
ajis02-2967	252	33	2012	2012	NUM
ajis02-2967	252	34	)	)	PUNCT
ajis02-2967	252	35	.	.	PUNCT
ajis02-2967	253	1	the	the	DET
ajis02-2967	253	2	stone	stone	NOUN
ajis02-2967	253	3	-	-	PUNCT
ajis02-2967	253	4	geisser	geisser	NOUN
ajis02-2967	253	5	q2	q2	NOUN
ajis02-2967	253	6	values	value	NOUN
ajis02-2967	253	7	for	for	ADP
ajis02-2967	253	8	all	all	DET
ajis02-2967	253	9	the	the	DET
ajis02-2967	253	10	endogenous	endogenous	ADJ
ajis02-2967	253	11	constructs	construct	NOUN
ajis02-2967	253	12	in	in	ADP
ajis02-2967	253	13	this	this	DET
ajis02-2967	253	14	study	study	NOUN
ajis02-2967	253	15	are	be	AUX
ajis02-2967	253	16	positive	positive	ADJ
ajis02-2967	253	17	,	,	PUNCT
ajis02-2967	253	18	highlighting	highlight	VERB
ajis02-2967	253	19	the	the	DET
ajis02-2967	253	20	predictive	predictive	ADJ
ajis02-2967	253	21	validity	validity	NOUN
ajis02-2967	253	22	of	of	ADP
ajis02-2967	253	23	the	the	DET
ajis02-2967	253	24	research	research	NOUN
ajis02-2967	253	25	model	model	NOUN
ajis02-2967	253	26	(	(	PUNCT
ajis02-2967	253	27	chin	chin	NOUN
ajis02-2967	253	28	and	and	CCONJ
ajis02-2967	253	29	newsted	newste	VERB
ajis02-2967	253	30	,	,	PUNCT
ajis02-2967	253	31	1999	1999	NUM
ajis02-2967	253	32	;	;	PUNCT
ajis02-2967	253	33	hair	hair	NOUN
ajis02-2967	253	34	et	et	PROPN
ajis02-2967	253	35	al	al	PROPN
ajis02-2967	253	36	.	.	PROPN
ajis02-2967	253	37	,	,	PUNCT
ajis02-2967	253	38	2012	2012	NUM
ajis02-2967	253	39	)	)	PUNCT
ajis02-2967	253	40	.	.	PUNCT
ajis02-2967	254	1	further	far	ADV
ajis02-2967	254	2	,	,	PUNCT
ajis02-2967	254	3	the	the	DET
ajis02-2967	254	4	goodness	goodness	NOUN
ajis02-2967	254	5	-	-	PUNCT
ajis02-2967	254	6	of	of	ADP
ajis02-2967	254	7	-	-	PUNCT
ajis02-2967	254	8	fit	fit	ADJ
ajis02-2967	254	9	(	(	PUNCT
ajis02-2967	254	10	gof	gof	NOUN
ajis02-2967	254	11	)	)	PUNCT
ajis02-2967	254	12	is	be	AUX
ajis02-2967	254	13	defined	define	VERB
ajis02-2967	254	14	“	"	PUNCT
ajis02-2967	254	15	as	as	ADP
ajis02-2967	254	16	the	the	DET
ajis02-2967	254	17	geometric	geometric	ADJ
ajis02-2967	254	18	mean	mean	NOUN
ajis02-2967	254	19	of	of	ADP
ajis02-2967	254	20	the	the	DET
ajis02-2967	254	21	average	average	ADJ
ajis02-2967	254	22	commonality	commonality	NOUN
ajis02-2967	254	23	,	,	PUNCT
ajis02-2967	254	24	and	and	CCONJ
ajis02-2967	254	25	the	the	DET
ajis02-2967	254	26	average	average	ADJ
ajis02-2967	254	27	r2	r2	NOUN
ajis02-2967	254	28	”	"	PUNCT
ajis02-2967	254	29	(	(	PUNCT
ajis02-2967	254	30	tenenhaus	tenenhaus	ADP
ajis02-2967	254	31	et	et	PROPN
ajis02-2967	254	32	al	al	PROPN
ajis02-2967	254	33	.	.	PROPN
ajis02-2967	254	34	,	,	PUNCT
ajis02-2967	254	35	2005	2005	NUM
ajis02-2967	254	36	,	,	PUNCT
ajis02-2967	254	37	p.	p.	NOUN
ajis02-2967	254	38	173	173	NUM
ajis02-2967	254	39	)	)	PUNCT
ajis02-2967	254	40	for	for	ADP
ajis02-2967	254	41	the	the	DET
ajis02-2967	254	42	complete	complete	ADJ
ajis02-2967	254	43	structural	structural	ADJ
ajis02-2967	254	44	model	model	NOUN
ajis02-2967	254	45	was	be	AUX
ajis02-2967	254	46	0.41	0.41	NUM
ajis02-2967	254	47	which	which	PRON
ajis02-2967	254	48	confirms	confirm	VERB
ajis02-2967	254	49	that	that	SCONJ
ajis02-2967	254	50	the	the	DET
ajis02-2967	254	51	model	model	NOUN
ajis02-2967	254	52	performs	perform	VERB
ajis02-2967	254	53	well	well	ADV
ajis02-2967	254	54	.	.	PUNCT
ajis02-2967	255	1	table	table	NOUN
ajis02-2967	255	2	2	2	NUM
ajis02-2967	255	3	presents	present	VERB
ajis02-2967	255	4	the	the	DET
ajis02-2967	255	5	path	path	NOUN
ajis02-2967	255	6	coefficients	coefficient	NOUN
ajis02-2967	255	7	along	along	ADP
ajis02-2967	255	8	with	with	ADP
ajis02-2967	255	9	t	t	PROPN
ajis02-2967	255	10	-	-	PUNCT
ajis02-2967	255	11	statistics	statistic	NOUN
ajis02-2967	255	12	.	.	PUNCT
ajis02-2967	256	1	the	the	DET
ajis02-2967	256	2	pls	pls	PROPN
ajis02-2967	256	3	structural	structural	ADJ
ajis02-2967	256	4	equation	equation	NOUN
ajis02-2967	256	5	modelling	model	VERB
ajis02-2967	256	6	results	result	NOUN
ajis02-2967	256	7	support	support	VERB
ajis02-2967	256	8	several	several	ADJ
ajis02-2967	256	9	of	of	ADP
ajis02-2967	256	10	the	the	DET
ajis02-2967	256	11	proposed	propose	VERB
ajis02-2967	256	12	hypotheses	hypothesis	NOUN
ajis02-2967	256	13	.	.	PUNCT
ajis02-2967	257	1	the	the	DET
ajis02-2967	257	2	hypothesis	hypothesis	NOUN
ajis02-2967	257	3	h1	h1	NOUN
ajis02-2967	257	4	-	-	PUNCT
ajis02-2967	257	5	h3	h3	NOUN
ajis02-2967	257	6	predicted	predict	VERB
ajis02-2967	257	7	the	the	DET
ajis02-2967	257	8	impact	impact	NOUN
ajis02-2967	257	9	of	of	ADP
ajis02-2967	257	10	srt	srt	ADJ
ajis02-2967	257	11	characteristics	characteristic	NOUN
ajis02-2967	257	12	on	on	ADP
ajis02-2967	257	13	affective	affective	ADJ
ajis02-2967	257	14	responses	response	NOUN
ajis02-2967	257	15	measured	measure	VERB
ajis02-2967	257	16	by	by	ADP
ajis02-2967	257	17	the	the	DET
ajis02-2967	257	18	utaut	utaut	PROPN
ajis02-2967	257	19	variables	variable	NOUN
ajis02-2967	257	20	.	.	PUNCT
ajis02-2967	258	1	h1	h1	PROPN
ajis02-2967	258	2	(	(	PUNCT
ajis02-2967	258	3	a	a	PROPN
ajis02-2967	258	4	-	-	PUNCT
ajis02-2967	258	5	d	d	NOUN
ajis02-2967	258	6	)	)	PUNCT
ajis02-2967	258	7	,	,	PUNCT
ajis02-2967	258	8	which	which	PRON
ajis02-2967	258	9	suggested	suggest	VERB
ajis02-2967	258	10	there	there	PRON
ajis02-2967	258	11	was	be	VERB
ajis02-2967	258	12	a	a	DET
ajis02-2967	258	13	positive	positive	ADJ
ajis02-2967	258	14	relationship	relationship	NOUN
ajis02-2967	258	15	between	between	ADP
ajis02-2967	258	16	srt	srt	NOUN
ajis02-2967	258	17	novelty	novelty	NOUN
ajis02-2967	258	18	and	and	CCONJ
ajis02-2967	258	19	utaut	utaut	NOUN
ajis02-2967	258	20	variables	variable	NOUN
ajis02-2967	258	21	was	be	AUX
ajis02-2967	258	22	partially	partially	ADV
ajis02-2967	258	23	supported	support	VERB
ajis02-2967	258	24	.	.	PUNCT
ajis02-2967	259	1	australasian	australasian	ADJ
ajis02-2967	259	2	journal	journal	NOUN
ajis02-2967	259	3	of	of	ADP
ajis02-2967	259	4	information	information	PROPN
ajis02-2967	259	5	systems	systems	PROPN
ajis02-2967	259	6	roy	roy	PROPN
ajis02-2967	259	7	,	,	PUNCT
ajis02-2967	259	8	singh	singh	PROPN
ajis02-2967	259	9	&	&	CCONJ
ajis02-2967	259	10	shabnam	shabnam	PROPN
ajis02-2967	259	11	2021	2021	NUM
ajis02-2967	259	12	,	,	PUNCT
ajis02-2967	259	13	vol	vol	NOUN
ajis02-2967	259	14	25	25	NUM
ajis02-2967	259	15	,	,	PUNCT
ajis02-2967	259	16	research	research	NOUN
ajis02-2967	259	17	on	on	ADP
ajis02-2967	259	18	user	user	NOUN
ajis02-2967	259	19	involvement	involvement	NOUN
ajis02-2967	259	20	modelling	model	VERB
ajis02-2967	259	21	customer	customer	NOUN
ajis02-2967	259	22	engagement	engagement	NOUN
ajis02-2967	259	23	behaviour	behaviour	NOUN
ajis02-2967	259	24	14	14	NUM
ajis02-2967	259	25	constructs	construct	NOUN
ajis02-2967	259	26	and	and	CCONJ
ajis02-2967	259	27	items	item	NOUN
ajis02-2967	259	28	measurement	measurement	NOUN
ajis02-2967	259	29	properties	property	NOUN
ajis02-2967	259	30	loadings	loading	NOUN
ajis02-2967	259	31	t	t	PROPN
ajis02-2967	259	32	statistics	statistic	NOUN
ajis02-2967	259	33	cronbach	cronbach	PROPN
ajis02-2967	259	34	's	's	PART
ajis02-2967	259	35	alpha	alpha	ADJ
ajis02-2967	259	36	composite	composite	ADJ
ajis02-2967	259	37	reliability	reliability	NOUN
ajis02-2967	259	38	average	average	ADJ
ajis02-2967	259	39	variance	variance	NOUN
ajis02-2967	259	40	extracted	extract	VERB
ajis02-2967	259	41	(	(	PUNCT
ajis02-2967	259	42	ave	ave	NOUN
ajis02-2967	259	43	)	)	PUNCT
ajis02-2967	259	44	performance	performance	NOUN
ajis02-2967	259	45	expectancy	expectancy	NOUN
ajis02-2967	259	46	(	(	PUNCT
ajis02-2967	259	47	pex	pex	PROPN
ajis02-2967	259	48	)	)	PUNCT
ajis02-2967	259	49	0.925	0.925	NUM
ajis02-2967	259	50	0.947	0.947	NUM
ajis02-2967	259	51	0.816	0.816	NUM
ajis02-2967	259	52	pex1	pex1	VERB
ajis02-2967	259	53	0.884	0.884	NUM
ajis02-2967	259	54	47.353	47.353	NUM
ajis02-2967	259	55	pex2	pex2	NOUN
ajis02-2967	259	56	0.92	0.92	NUM
ajis02-2967	259	57	56.984	56.984	NUM
ajis02-2967	259	58	pex3	pex3	NOUN
ajis02-2967	259	59	0.926	0.926	NUM
ajis02-2967	259	60	76.814	76.814	NUM
ajis02-2967	259	61	pex4	pex4	NOUN
ajis02-2967	259	62	0.882	0.882	NUM
ajis02-2967	259	63	50.772	50.772	NUM
ajis02-2967	259	64	effort	effort	NOUN
ajis02-2967	259	65	expectancy	expectancy	NOUN
ajis02-2967	259	66	(	(	PUNCT
ajis02-2967	259	67	eex	eex	NOUN
ajis02-2967	259	68	)	)	PUNCT
ajis02-2967	259	69	0.888	0.888	NUM
ajis02-2967	259	70	0.923	0.923	NUM
ajis02-2967	259	71	0.752	0.752	NUM
ajis02-2967	259	72	eex1	eex1	NOUN
ajis02-2967	259	73	0.884	0.884	NUM
ajis02-2967	259	74	44.772	44.772	NUM
ajis02-2967	259	75	eex2	eex2	NOUN
ajis02-2967	259	76	0.896	0.896	NUM
ajis02-2967	259	77	51.37	51.37	NUM
ajis02-2967	259	78	eex3	eex3	NOUN
ajis02-2967	259	79	0.905	0.905	NUM
ajis02-2967	259	80	57.704	57.704	NUM
ajis02-2967	259	81	eex4	eex4	NOUN
ajis02-2967	259	82	0.776	0.776	NUM
ajis02-2967	259	83	25.471	25.471	NUM
ajis02-2967	259	84	social	social	ADJ
ajis02-2967	259	85	influence	influence	NOUN
ajis02-2967	259	86	(	(	PUNCT
ajis02-2967	259	87	sif	sif	X
ajis02-2967	259	88	)	)	PUNCT
ajis02-2967	259	89	0.892	0.892	NUM
ajis02-2967	259	90	0.916	0.916	NUM
ajis02-2967	259	91	0.609	0.609	NUM
ajis02-2967	259	92	sif1	sif1	PROPN
ajis02-2967	259	93	0.783	0.783	NUM
ajis02-2967	259	94	23.617	23.617	NUM
ajis02-2967	259	95	sif2	sif2	PROPN
ajis02-2967	259	96	0.808	0.808	NUM
ajis02-2967	259	97	24.37	24.37	NUM
ajis02-2967	259	98	sif3	sif3	NOUN
ajis02-2967	259	99	0.729	0.729	NUM
ajis02-2967	259	100	21.152	21.152	NUM
ajis02-2967	259	101	sif4	sif4	NOUN
ajis02-2967	259	102	0.793	0.793	NUM
ajis02-2967	259	103	26.201	26.201	NUM
ajis02-2967	259	104	sif5	sif5	NOUN
ajis02-2967	259	105	0.852	0.852	NUM
ajis02-2967	259	106	34.501	34.501	NUM
ajis02-2967	259	107	sif6	sif6	VERB
ajis02-2967	259	108	0.834	0.834	NUM
ajis02-2967	259	109	29.363	29.363	NUM
ajis02-2967	259	110	sif7	sif7	NOUN
ajis02-2967	259	111	0.646	0.646	NUM
ajis02-2967	259	112	12.968	12.968	NUM
ajis02-2967	259	113	facilitating	facilitating	NOUN
ajis02-2967	259	114	conditions	condition	NOUN
ajis02-2967	259	115	(	(	PUNCT
ajis02-2967	259	116	fcd	fcd	PROPN
ajis02-2967	259	117	)	)	PUNCT
ajis02-2967	259	118	0.858	0.858	NUM
ajis02-2967	259	119	0.903	0.903	NUM
ajis02-2967	259	120	0.7	0.7	NUM
ajis02-2967	259	121	fcd1	fcd1	PROPN
ajis02-2967	259	122	0.849	0.849	NUM
ajis02-2967	259	123	35.336	35.336	NUM
ajis02-2967	259	124	fcd2	fcd2	VERB
ajis02-2967	259	125	0.861	0.861	NUM
ajis02-2967	259	126	34.24	34.24	NUM
ajis02-2967	259	127	fcd3	fcd3	NOUN
ajis02-2967	259	128	0.824	0.824	NUM
ajis02-2967	259	129	26.399	26.399	NUM
ajis02-2967	259	130	fcd4	fcd4	NOUN
ajis02-2967	259	131	0.811	0.811	NUM
ajis02-2967	259	132	24.884	24.884	NUM
ajis02-2967	259	133	srt	srt	NOUN
ajis02-2967	259	134	novelty	novelty	NOUN
ajis02-2967	259	135	(	(	PUNCT
ajis02-2967	259	136	novel	novel	NOUN
ajis02-2967	259	137	)	)	PUNCT
ajis02-2967	259	138	0.921	0.921	NUM
ajis02-2967	259	139	0.943	0.943	NUM
ajis02-2967	259	140	0.804	0.804	NUM
ajis02-2967	259	141	novel1	novel1	NOUN
ajis02-2967	260	1	0.848	0.848	NUM
ajis02-2967	260	2	25.564	25.564	NUM
ajis02-2967	260	3	novel2	novel2	NOUN
ajis02-2967	260	4	0.913	0.913	NUM
ajis02-2967	260	5	73.385	73.385	NUM
ajis02-2967	260	6	novel3	novel3	NOUN
ajis02-2967	261	1	0.916	0.916	NUM
ajis02-2967	261	2	66.338	66.338	NUM
ajis02-2967	261	3	novel4	novel4	NOUN
ajis02-2967	261	4	0.909	0.909	NUM
ajis02-2967	261	5	56.802	56.802	NUM
ajis02-2967	261	6	srt	srt	NOUN
ajis02-2967	261	7	effectiveness	effectiveness	NOUN
ajis02-2967	261	8	(	(	PUNCT
ajis02-2967	261	9	sef	sef	PROPN
ajis02-2967	261	10	)	)	PUNCT
ajis02-2967	261	11	0.815	0.815	NUM
ajis02-2967	261	12	0.872	0.872	NUM
ajis02-2967	261	13	0.63	0.63	NUM
ajis02-2967	261	14	sef1	sef1	NOUN
ajis02-2967	261	15	0.739	0.739	NUM
ajis02-2967	261	16	15.429	15.429	NUM
ajis02-2967	261	17	sef2	sef2	PROPN
ajis02-2967	261	18	0.822	0.822	NUM
ajis02-2967	261	19	17.171	17.171	NUM
ajis02-2967	261	20	sef3	sef3	NOUN
ajis02-2967	261	21	0.84	0.84	NUM
ajis02-2967	261	22	21.404	21.404	NUM
ajis02-2967	261	23	sef4	sef4	NOUN
ajis02-2967	261	24	0.771	0.771	NUM
ajis02-2967	261	25	15.437	15.437	NUM
ajis02-2967	261	26	srt	srt	NOUN
ajis02-2967	261	27	interaction	interaction	NOUN
ajis02-2967	261	28	quality	quality	NOUN
ajis02-2967	261	29	(	(	PUNCT
ajis02-2967	261	30	inq	inq	NOUN
ajis02-2967	261	31	)	)	PUNCT
ajis02-2967	261	32	0.834	0.834	NUM
ajis02-2967	261	33	0.923	0.923	NUM
ajis02-2967	261	34	0.858	0.858	NUM
ajis02-2967	261	35	inq1	inq1	ADJ
ajis02-2967	261	36	0.927	0.927	NUM
ajis02-2967	261	37	62.455	62.455	NUM
ajis02-2967	261	38	inq2	inq2	NOUN
ajis02-2967	261	39	0.925	0.925	NUM
ajis02-2967	261	40	49.6	49.6	NUM
ajis02-2967	261	41	attitude	attitude	NOUN
ajis02-2967	261	42	towards	towards	ADP
ajis02-2967	261	43	srt	srt	NOUN
ajis02-2967	261	44	(	(	PUNCT
ajis02-2967	261	45	att	att	PROPN
ajis02-2967	261	46	)	)	PUNCT
ajis02-2967	261	47	0.939	0.939	NUM
ajis02-2967	261	48	0.961	0.961	NUM
ajis02-2967	261	49	0.891	0.891	NUM
ajis02-2967	261	50	att1	att1	NOUN
ajis02-2967	261	51	0.942	0.942	NUM
ajis02-2967	261	52	85.473	85.473	NUM
ajis02-2967	261	53	att2	att2	PROPN
ajis02-2967	261	54	0.947	0.947	NUM
ajis02-2967	261	55	110.216	110.216	NUM
ajis02-2967	261	56	att3	att3	NOUN
ajis02-2967	261	57	0.942	0.942	NUM
ajis02-2967	261	58	94.324	94.324	NUM
ajis02-2967	261	59	behavioural	behavioural	ADJ
ajis02-2967	261	60	intentions	intention	NOUN
ajis02-2967	261	61	towards	towards	ADP
ajis02-2967	261	62	srt	srt	NOUN
ajis02-2967	261	63	(	(	PUNCT
ajis02-2967	261	64	bin	bin	PROPN
ajis02-2967	261	65	)	)	PUNCT
ajis02-2967	261	66	0.937	0.937	NUM
ajis02-2967	261	67	0.955	0.955	NUM
ajis02-2967	261	68	0.841	0.841	NUM
ajis02-2967	261	69	bin1	bin1	PROPN
ajis02-2967	261	70	0.92	0.92	NUM
ajis02-2967	261	71	81.925	81.925	NUM
ajis02-2967	261	72	bin2	bin2	NOUN
ajis02-2967	261	73	0.916	0.916	NUM
ajis02-2967	261	74	78.302	78.302	NUM
ajis02-2967	261	75	bin3	bin3	NOUN
ajis02-2967	261	76	0.907	0.907	NUM
ajis02-2967	261	77	63.397	63.397	NUM
ajis02-2967	261	78	bin4	bin4	VERB
ajis02-2967	261	79	0.924	0.924	NUM
ajis02-2967	261	80	87.8	87.8	NUM
ajis02-2967	261	81	customer	customer	NOUN
ajis02-2967	261	82	engagement	engagement	NOUN
ajis02-2967	261	83	behaviour	behaviour	NOUN
ajis02-2967	261	84	(	(	PUNCT
ajis02-2967	261	85	ceb	ceb	PROPN
ajis02-2967	261	86	)	)	PUNCT
ajis02-2967	261	87	0.85	0.85	NUM
ajis02-2967	261	88	0.9	0.9	NUM
ajis02-2967	261	89	0.701	0.701	NUM
ajis02-2967	261	90	ceb1	ceb1	NOUN
ajis02-2967	261	91	0.888	0.888	NUM
ajis02-2967	261	92	57.783	57.783	NUM
ajis02-2967	261	93	ceb2	ceb2	NOUN
ajis02-2967	261	94	0.928	0.928	NUM
ajis02-2967	261	95	60.312	60.312	NUM
ajis02-2967	261	96	ceb3	ceb3	NOUN
ajis02-2967	261	97	0.934	0.934	NUM
ajis02-2967	261	98	91.221	91.221	NUM
ajis02-2967	261	99	ceb4	ceb4	NOUN
ajis02-2967	261	100	0.531	0.531	NUM
ajis02-2967	261	101	7.474	7.474	NUM
ajis02-2967	261	102	table	table	NOUN
ajis02-2967	261	103	1	1	NUM
ajis02-2967	261	104	.	.	PUNCT
ajis02-2967	261	105	measurement	measurement	NOUN
ajis02-2967	261	106	model	model	NOUN
ajis02-2967	261	107	and	and	CCONJ
ajis02-2967	261	108	psychometric	psychometric	ADJ
ajis02-2967	261	109	properties	property	NOUN
ajis02-2967	261	110	of	of	ADP
ajis02-2967	261	111	the	the	DET
ajis02-2967	261	112	scale	scale	NOUN
ajis02-2967	261	113	australasian	australasian	ADJ
ajis02-2967	261	114	journal	journal	NOUN
ajis02-2967	261	115	of	of	ADP
ajis02-2967	261	116	information	information	PROPN
ajis02-2967	261	117	systems	systems	PROPN
ajis02-2967	261	118	roy	roy	PROPN
ajis02-2967	261	119	,	,	PUNCT
ajis02-2967	261	120	singh	singh	PROPN
ajis02-2967	261	121	&	&	CCONJ
ajis02-2967	261	122	shabnam	shabnam	PROPN
ajis02-2967	261	123	2021	2021	NUM
ajis02-2967	261	124	,	,	PUNCT
ajis02-2967	261	125	vol	vol	NOUN
ajis02-2967	261	126	25	25	NUM
ajis02-2967	261	127	,	,	PUNCT
ajis02-2967	261	128	research	research	NOUN
ajis02-2967	261	129	on	on	ADP
ajis02-2967	261	130	user	user	NOUN
ajis02-2967	261	131	involvement	involvement	NOUN
ajis02-2967	261	132	modelling	model	VERB
ajis02-2967	261	133	customer	customer	NOUN
ajis02-2967	261	134	engagement	engagement	NOUN
ajis02-2967	261	135	behaviour	behaviour	NOUN
ajis02-2967	261	136	15	15	NUM
ajis02-2967	261	137	specifically	specifically	ADV
ajis02-2967	261	138	,	,	PUNCT
ajis02-2967	261	139	srt	srt	ADJ
ajis02-2967	261	140	novelty	novelty	NOUN
ajis02-2967	261	141	was	be	AUX
ajis02-2967	261	142	found	find	VERB
ajis02-2967	261	143	to	to	PART
ajis02-2967	261	144	positively	positively	ADV
ajis02-2967	261	145	influence	influence	VERB
ajis02-2967	261	146	performance	performance	NOUN
ajis02-2967	261	147	expectancy	expectancy	NOUN
ajis02-2967	261	148	,	,	PUNCT
ajis02-2967	261	149	thereby	thereby	ADV
ajis02-2967	261	150	supporting	support	VERB
ajis02-2967	261	151	h1a	h1a	NOUN
ajis02-2967	261	152	(	(	PUNCT
ajis02-2967	261	153	β=	β=	NOUN
ajis02-2967	261	154	0.121	0.121	NUM
ajis02-2967	261	155	,	,	PUNCT
ajis02-2967	261	156	p	p	X
ajis02-2967	261	157	<	<	X
ajis02-2967	261	158	0.05	0.05	NUM
ajis02-2967	261	159	)	)	PUNCT
ajis02-2967	261	160	,	,	PUNCT
ajis02-2967	261	161	however	however	ADV
ajis02-2967	261	162	,	,	PUNCT
ajis02-2967	261	163	h1b	h1b	PROPN
ajis02-2967	261	164	(	(	PUNCT
ajis02-2967	261	165	β=	β=	NOUN
ajis02-2967	261	166	0.009	0.009	NUM
ajis02-2967	261	167	,	,	PUNCT
ajis02-2967	261	168	p	p	NOUN
ajis02-2967	261	169	=	=	NOUN
ajis02-2967	261	170	0.888	0.888	NUM
ajis02-2967	261	171	)	)	PUNCT
ajis02-2967	261	172	,	,	PUNCT
ajis02-2967	261	173	h1c	h1c	PROPN
ajis02-2967	261	174	(	(	PUNCT
ajis02-2967	261	175	β=	β=	NOUN
ajis02-2967	261	176	0.291	0.291	NUM
ajis02-2967	261	177	,	,	PUNCT
ajis02-2967	261	178	p	p	X
ajis02-2967	261	179	=	=	NOUN
ajis02-2967	261	180	0.077	0.077	NUM
ajis02-2967	261	181	)	)	PUNCT
ajis02-2967	261	182	,	,	PUNCT
ajis02-2967	261	183	h1d	h1d	NOUN
ajis02-2967	261	184	(	(	PUNCT
ajis02-2967	261	185	β=	β=	NOUN
ajis02-2967	261	186	0.038	0.038	NUM
ajis02-2967	261	187	,	,	PUNCT
ajis02-2967	261	188	p	p	NOUN
ajis02-2967	261	189	=	=	NOUN
ajis02-2967	261	190	0.51	0.51	NUM
ajis02-2967	261	191	)	)	PUNCT
ajis02-2967	261	192	are	be	AUX
ajis02-2967	261	193	not	not	PART
ajis02-2967	261	194	supported	support	VERB
ajis02-2967	261	195	as	as	SCONJ
ajis02-2967	261	196	srt	srt	NOUN
ajis02-2967	261	197	novelty	novelty	NOUN
ajis02-2967	261	198	did	do	AUX
ajis02-2967	261	199	not	not	PART
ajis02-2967	261	200	impact	impact	VERB
ajis02-2967	261	201	effort	effort	NOUN
ajis02-2967	261	202	expectancy	expectancy	NOUN
ajis02-2967	261	203	,	,	PUNCT
ajis02-2967	261	204	social	social	ADJ
ajis02-2967	261	205	influence	influence	NOUN
ajis02-2967	261	206	and	and	CCONJ
ajis02-2967	261	207	facilitating	facilitate	VERB
ajis02-2967	261	208	conditions	condition	NOUN
ajis02-2967	261	209	.	.	PUNCT
ajis02-2967	262	1	h2	h2	NOUN
ajis02-2967	262	2	(	(	PUNCT
ajis02-2967	262	3	a	a	PROPN
ajis02-2967	262	4	-	-	PUNCT
ajis02-2967	262	5	d	d	NOUN
ajis02-2967	262	6	)	)	PUNCT
ajis02-2967	262	7	,	,	PUNCT
ajis02-2967	262	8	which	which	PRON
ajis02-2967	262	9	anticipated	anticipate	VERB
ajis02-2967	262	10	a	a	DET
ajis02-2967	262	11	positive	positive	ADJ
ajis02-2967	262	12	relationship	relationship	NOUN
ajis02-2967	262	13	between	between	ADP
ajis02-2967	262	14	srt	srt	NOUN
ajis02-2967	262	15	effectiveness	effectiveness	NOUN
ajis02-2967	262	16	and	and	CCONJ
ajis02-2967	262	17	utaut	utaut	NOUN
ajis02-2967	262	18	variables	variable	NOUN
ajis02-2967	262	19	,	,	PUNCT
ajis02-2967	262	20	was	be	AUX
ajis02-2967	262	21	partially	partially	ADV
ajis02-2967	262	22	supported	support	VERB
ajis02-2967	262	23	.	.	PUNCT
ajis02-2967	263	1	specifically	specifically	ADV
ajis02-2967	263	2	,	,	PUNCT
ajis02-2967	263	3	support	support	NOUN
ajis02-2967	263	4	was	be	AUX
ajis02-2967	263	5	found	find	VERB
ajis02-2967	263	6	for	for	ADP
ajis02-2967	263	7	the	the	DET
ajis02-2967	263	8	suggested	suggest	VERB
ajis02-2967	263	9	positive	positive	ADJ
ajis02-2967	263	10	relationship	relationship	NOUN
ajis02-2967	263	11	between	between	ADP
ajis02-2967	263	12	srt	srt	NOUN
ajis02-2967	263	13	effectiveness	effectiveness	NOUN
ajis02-2967	263	14	and	and	CCONJ
ajis02-2967	263	15	performance	performance	NOUN
ajis02-2967	263	16	expectancy	expectancy	NOUN
ajis02-2967	263	17	,	,	PUNCT
ajis02-2967	263	18	effort	effort	NOUN
ajis02-2967	263	19	expectancy	expectancy	NOUN
ajis02-2967	263	20	and	and	CCONJ
ajis02-2967	263	21	facilitating	facilitate	VERB
ajis02-2967	263	22	conditions	condition	NOUN
ajis02-2967	263	23	,	,	PUNCT
ajis02-2967	263	24	thereby	thereby	ADV
ajis02-2967	263	25	supporting	support	VERB
ajis02-2967	263	26	h2a	h2a	NOUN
ajis02-2967	263	27	(	(	PUNCT
ajis02-2967	263	28	β=	β=	NOUN
ajis02-2967	263	29	0.122	0.122	NUM
ajis02-2967	263	30	,	,	PUNCT
ajis02-2967	263	31	p	p	X
ajis02-2967	263	32	<	<	X
ajis02-2967	263	33	0.01	0.01	NUM
ajis02-2967	263	34	)	)	PUNCT
ajis02-2967	263	35	,	,	PUNCT
ajis02-2967	263	36	h2b	h2b	PROPN
ajis02-2967	263	37	(	(	PUNCT
ajis02-2967	263	38	β=	β=	NOUN
ajis02-2967	263	39	0.328	0.328	NUM
ajis02-2967	263	40	,	,	PUNCT
ajis02-2967	263	41	p	p	X
ajis02-2967	263	42	<	<	X
ajis02-2967	263	43	0.01	0.01	NUM
ajis02-2967	263	44	)	)	PUNCT
ajis02-2967	263	45	,	,	PUNCT
ajis02-2967	263	46	h2d	h2d	PUNCT
ajis02-2967	263	47	(	(	PUNCT
ajis02-2967	263	48	β=	β=	NOUN
ajis02-2967	263	49	0.342	0.342	NUM
ajis02-2967	263	50	,	,	PUNCT
ajis02-2967	263	51	p	p	X
ajis02-2967	263	52	<	<	X
ajis02-2967	263	53	0.01	0.01	NUM
ajis02-2967	263	54	)	)	PUNCT
ajis02-2967	263	55	,	,	PUNCT
ajis02-2967	263	56	however	however	ADV
ajis02-2967	263	57	,	,	PUNCT
ajis02-2967	263	58	h2c	h2c	PROPN
ajis02-2967	263	59	(	(	PUNCT
ajis02-2967	263	60	β=	β=	NOUN
ajis02-2967	263	61	0.059	0.059	NUM
ajis02-2967	263	62	,	,	PUNCT
ajis02-2967	263	63	p=	p=	NOUN
ajis02-2967	263	64	0.316	0.316	NUM
ajis02-2967	263	65	)	)	PUNCT
ajis02-2967	263	66	is	be	AUX
ajis02-2967	263	67	rejected	reject	VERB
ajis02-2967	263	68	as	as	ADP
ajis02-2967	263	69	srt	srt	NOUN
ajis02-2967	263	70	effectiveness	effectiveness	NOUN
ajis02-2967	263	71	did	do	AUX
ajis02-2967	263	72	not	not	PART
ajis02-2967	263	73	support	support	VERB
ajis02-2967	263	74	social	social	ADJ
ajis02-2967	263	75	influence	influence	NOUN
ajis02-2967	263	76	.	.	PUNCT
ajis02-2967	264	1	h3	h3	NOUN
ajis02-2967	264	2	(	(	PUNCT
ajis02-2967	264	3	a	a	NOUN
ajis02-2967	264	4	-	-	PUNCT
ajis02-2967	264	5	d	d	NOUN
ajis02-2967	264	6	)	)	PUNCT
ajis02-2967	264	7	,	,	PUNCT
ajis02-2967	264	8	which	which	PRON
ajis02-2967	264	9	suggested	suggest	VERB
ajis02-2967	264	10	a	a	DET
ajis02-2967	264	11	positive	positive	ADJ
ajis02-2967	264	12	relationship	relationship	NOUN
ajis02-2967	264	13	between	between	ADP
ajis02-2967	264	14	srt	srt	NOUN
ajis02-2967	264	15	interaction	interaction	NOUN
ajis02-2967	264	16	quality	quality	NOUN
ajis02-2967	264	17	and	and	CCONJ
ajis02-2967	264	18	utaut	utaut	NOUN
ajis02-2967	264	19	variables	variable	NOUN
ajis02-2967	264	20	was	be	AUX
ajis02-2967	264	21	partially	partially	ADV
ajis02-2967	264	22	supported	support	VERB
ajis02-2967	264	23	.	.	PUNCT
ajis02-2967	265	1	precisely	precisely	ADV
ajis02-2967	265	2	,	,	PUNCT
ajis02-2967	265	3	support	support	NOUN
ajis02-2967	265	4	was	be	AUX
ajis02-2967	265	5	found	find	VERB
ajis02-2967	265	6	for	for	ADP
ajis02-2967	265	7	the	the	DET
ajis02-2967	265	8	suggested	suggest	VERB
ajis02-2967	265	9	positive	positive	ADJ
ajis02-2967	265	10	relationship	relationship	NOUN
ajis02-2967	265	11	between	between	ADP
ajis02-2967	265	12	srt	srt	NOUN
ajis02-2967	265	13	interaction	interaction	NOUN
ajis02-2967	265	14	quality	quality	NOUN
ajis02-2967	265	15	and	and	CCONJ
ajis02-2967	265	16	performance	performance	NOUN
ajis02-2967	265	17	expectancy	expectancy	NOUN
ajis02-2967	265	18	,	,	PUNCT
ajis02-2967	265	19	effort	effort	NOUN
ajis02-2967	265	20	expectancy	expectancy	NOUN
ajis02-2967	265	21	and	and	CCONJ
ajis02-2967	265	22	facilitating	facilitate	VERB
ajis02-2967	265	23	conditions	condition	NOUN
ajis02-2967	265	24	,	,	PUNCT
ajis02-2967	265	25	thereby	thereby	ADV
ajis02-2967	265	26	supporting	support	VERB
ajis02-2967	265	27	h3a	h3a	NOUN
ajis02-2967	265	28	(	(	PUNCT
ajis02-2967	265	29	β=	β=	NOUN
ajis02-2967	265	30	0.279	0.279	NUM
ajis02-2967	265	31	,	,	PUNCT
ajis02-2967	265	32	p	p	X
ajis02-2967	265	33	<	<	X
ajis02-2967	265	34	0.01	0.01	NUM
ajis02-2967	265	35	)	)	PUNCT
ajis02-2967	265	36	,	,	PUNCT
ajis02-2967	265	37	h3b	h3b	X
ajis02-2967	265	38	(	(	PUNCT
ajis02-2967	265	39	β=	β=	NOUN
ajis02-2967	265	40	0.183	0.183	NUM
ajis02-2967	265	41	,	,	PUNCT
ajis02-2967	265	42	p	p	X
ajis02-2967	265	43	<	<	X
ajis02-2967	265	44	0.01	0.01	NUM
ajis02-2967	265	45	)	)	PUNCT
ajis02-2967	265	46	,	,	PUNCT
ajis02-2967	265	47	h3d	h3d	PROPN
ajis02-2967	265	48	(	(	PUNCT
ajis02-2967	265	49	β=	β=	NOUN
ajis02-2967	265	50	0.151	0.151	NUM
ajis02-2967	265	51	,	,	PUNCT
ajis02-2967	265	52	p	p	X
ajis02-2967	265	53	<	<	X
ajis02-2967	265	54	0.05	0.05	NUM
ajis02-2967	265	55	)	)	PUNCT
ajis02-2967	265	56	however	however	ADV
ajis02-2967	265	57	,	,	PUNCT
ajis02-2967	265	58	h3c	h3c	X
ajis02-2967	265	59	(	(	PUNCT
ajis02-2967	265	60	β=	β=	NOUN
ajis02-2967	265	61	0.125	0.125	NUM
ajis02-2967	265	62	,	,	PUNCT
ajis02-2967	265	63	p=	p=	NOUN
ajis02-2967	265	64	0.07	0.07	NUM
ajis02-2967	265	65	)	)	PUNCT
ajis02-2967	265	66	is	be	AUX
ajis02-2967	265	67	rejected	reject	VERB
ajis02-2967	265	68	as	as	SCONJ
ajis02-2967	265	69	srt	srt	NOUN
ajis02-2967	265	70	interaction	interaction	NOUN
ajis02-2967	265	71	quality	quality	NOUN
ajis02-2967	265	72	did	do	AUX
ajis02-2967	265	73	not	not	PART
ajis02-2967	265	74	support	support	VERB
ajis02-2967	265	75	social	social	ADJ
ajis02-2967	265	76	influence	influence	NOUN
ajis02-2967	265	77	.	.	PUNCT
ajis02-2967	266	1	performance	performance	NOUN
ajis02-2967	266	2	expectancy	expectancy	NOUN
ajis02-2967	266	3	(	(	PUNCT
ajis02-2967	266	4	β=	β=	NOUN
ajis02-2967	266	5	0.385	0.385	NUM
ajis02-2967	266	6	,	,	PUNCT
ajis02-2967	266	7	p	p	X
ajis02-2967	266	8	<	<	X
ajis02-2967	266	9	0.01	0.01	NUM
ajis02-2967	266	10	)	)	PUNCT
ajis02-2967	266	11	,	,	PUNCT
ajis02-2967	266	12	social	social	ADJ
ajis02-2967	266	13	influence	influence	NOUN
ajis02-2967	266	14	(	(	PUNCT
ajis02-2967	266	15	β=	β=	NOUN
ajis02-2967	266	16	0.165	0.165	NUM
ajis02-2967	266	17	,	,	PUNCT
ajis02-2967	266	18	p	p	X
ajis02-2967	266	19	<	<	X
ajis02-2967	266	20	0.01	0.01	NUM
ajis02-2967	266	21	)	)	PUNCT
ajis02-2967	266	22	,	,	PUNCT
ajis02-2967	266	23	and	and	CCONJ
ajis02-2967	266	24	facilitating	facilitate	VERB
ajis02-2967	266	25	conditions	condition	NOUN
ajis02-2967	266	26	(	(	PUNCT
ajis02-2967	266	27	β=	β=	NOUN
ajis02-2967	266	28	0.122	0.122	NUM
ajis02-2967	266	29	,	,	PUNCT
ajis02-2967	266	30	p	p	X
ajis02-2967	266	31	<	<	X
ajis02-2967	266	32	0.01	0.01	NUM
ajis02-2967	266	33	)	)	PUNCT
ajis02-2967	266	34	,	,	PUNCT
ajis02-2967	266	35	are	be	AUX
ajis02-2967	266	36	shown	show	VERB
ajis02-2967	266	37	to	to	PART
ajis02-2967	266	38	positively	positively	ADV
ajis02-2967	266	39	affect	affect	VERB
ajis02-2967	266	40	online	online	ADJ
ajis02-2967	266	41	customers	customer	NOUN
ajis02-2967	266	42	'	'	PART
ajis02-2967	266	43	attitude	attitude	NOUN
ajis02-2967	266	44	towards	towards	ADP
ajis02-2967	266	45	srt	srt	NOUN
ajis02-2967	266	46	,	,	PUNCT
ajis02-2967	266	47	so	so	ADV
ajis02-2967	266	48	h4a	h4a	PROPN
ajis02-2967	266	49	,	,	PUNCT
ajis02-2967	266	50	h4c	h4c	PROPN
ajis02-2967	266	51	,	,	PUNCT
ajis02-2967	266	52	and	and	CCONJ
ajis02-2967	266	53	h4d	h4d	PROPN
ajis02-2967	266	54	are	be	AUX
ajis02-2967	266	55	supported	support	VERB
ajis02-2967	266	56	.	.	PUNCT
ajis02-2967	267	1	however	however	ADV
ajis02-2967	267	2	,	,	PUNCT
ajis02-2967	267	3	h4b	h4b	PROPN
ajis02-2967	267	4	is	be	AUX
ajis02-2967	267	5	not	not	PART
ajis02-2967	267	6	supported	support	VERB
ajis02-2967	267	7	since	since	SCONJ
ajis02-2967	267	8	effort	effort	NOUN
ajis02-2967	267	9	expectancy	expectancy	NOUN
ajis02-2967	267	10	(	(	PUNCT
ajis02-2967	267	11	β=	β=	NOUN
ajis02-2967	267	12	0.138	0.138	NUM
ajis02-2967	267	13	,	,	PUNCT
ajis02-2967	267	14	p=0.112	p=0.112	NUM
ajis02-2967	267	15	)	)	PUNCT
ajis02-2967	267	16	did	do	AUX
ajis02-2967	267	17	not	not	PART
ajis02-2967	267	18	impact	impact	VERB
ajis02-2967	267	19	customers	customer	NOUN
ajis02-2967	267	20	'	'	PART
ajis02-2967	267	21	attitudes	attitude	NOUN
ajis02-2967	267	22	towards	towards	ADP
ajis02-2967	267	23	srt	srt	NOUN
ajis02-2967	267	24	.	.	PUNCT
ajis02-2967	268	1	the	the	DET
ajis02-2967	268	2	direct	direct	ADJ
ajis02-2967	268	3	effect	effect	NOUN
ajis02-2967	268	4	of	of	ADP
ajis02-2967	268	5	attitude	attitude	NOUN
ajis02-2967	268	6	towards	towards	ADP
ajis02-2967	268	7	srt	srt	NOUN
ajis02-2967	268	8	on	on	ADP
ajis02-2967	268	9	ceb	ceb	PROPN
ajis02-2967	268	10	is	be	AUX
ajis02-2967	268	11	significant	significant	ADJ
ajis02-2967	268	12	and	and	CCONJ
ajis02-2967	268	13	positive	positive	ADJ
ajis02-2967	268	14	(	(	PUNCT
ajis02-2967	268	15	β=	β=	NOUN
ajis02-2967	268	16	0.254	0.254	NUM
ajis02-2967	268	17	,	,	PUNCT
ajis02-2967	268	18	p	p	X
ajis02-2967	268	19	<	<	X
ajis02-2967	268	20	0.001	0.001	NUM
ajis02-2967	268	21	)	)	PUNCT
ajis02-2967	268	22	,	,	PUNCT
ajis02-2967	268	23	which	which	PRON
ajis02-2967	268	24	provides	provide	VERB
ajis02-2967	268	25	support	support	NOUN
ajis02-2967	268	26	to	to	ADP
ajis02-2967	268	27	hypothesis	hypothesis	NOUN
ajis02-2967	268	28	h5	h5	NOUN
ajis02-2967	268	29	.	.	PUNCT
ajis02-2967	269	1	6.4	6.4	NUM
ajis02-2967	269	2	mediation	mediation	NOUN
ajis02-2967	269	3	analysis	analysis	NOUN
ajis02-2967	269	4	in	in	ADP
ajis02-2967	269	5	this	this	DET
ajis02-2967	269	6	study	study	NOUN
ajis02-2967	269	7	,	,	PUNCT
ajis02-2967	269	8	h6	h6	PROPN
ajis02-2967	269	9	and	and	CCONJ
ajis02-2967	269	10	h7	h7	PROPN
ajis02-2967	269	11	proposed	propose	VERB
ajis02-2967	269	12	that	that	SCONJ
ajis02-2967	269	13	attitude	attitude	NOUN
ajis02-2967	269	14	and	and	CCONJ
ajis02-2967	269	15	behavioural	behavioural	ADJ
ajis02-2967	269	16	intention	intention	NOUN
ajis02-2967	269	17	plays	play	VERB
ajis02-2967	269	18	key	key	ADJ
ajis02-2967	269	19	mediating	mediating	NOUN
ajis02-2967	269	20	roles	role	NOUN
ajis02-2967	269	21	in	in	ADP
ajis02-2967	269	22	the	the	DET
ajis02-2967	269	23	proposed	propose	VERB
ajis02-2967	269	24	research	research	NOUN
ajis02-2967	269	25	model	model	NOUN
ajis02-2967	269	26	.	.	PUNCT
ajis02-2967	270	1	we	we	PRON
ajis02-2967	270	2	investigated	investigate	VERB
ajis02-2967	270	3	the	the	DET
ajis02-2967	270	4	mediating	mediating	NOUN
ajis02-2967	270	5	effects	effect	NOUN
ajis02-2967	270	6	by	by	ADP
ajis02-2967	270	7	testing	test	VERB
ajis02-2967	270	8	the	the	DET
ajis02-2967	270	9	indirect	indirect	ADJ
ajis02-2967	270	10	effects	effect	NOUN
ajis02-2967	270	11	and	and	CCONJ
ajis02-2967	270	12	bias	bias	NOUN
ajis02-2967	270	13	-	-	PUNCT
ajis02-2967	270	14	corrected	correct	VERB
ajis02-2967	270	15	bootstrap	bootstrap	NOUN
ajis02-2967	270	16	confidence	confidence	NOUN
ajis02-2967	270	17	intervals	interval	NOUN
ajis02-2967	270	18	(	(	PUNCT
ajis02-2967	270	19	hair	hair	NOUN
ajis02-2967	270	20	et	et	PROPN
ajis02-2967	270	21	al	al	PROPN
ajis02-2967	270	22	.	.	PROPN
ajis02-2967	270	23	,	,	PUNCT
ajis02-2967	270	24	2017	2017	NUM
ajis02-2967	270	25	;	;	PUNCT
ajis02-2967	270	26	nitzl	nitzl	NOUN
ajis02-2967	270	27	et	et	PROPN
ajis02-2967	270	28	al	al	PROPN
ajis02-2967	270	29	.	.	PROPN
ajis02-2967	270	30	,	,	PUNCT
ajis02-2967	270	31	2016	2016	NUM
ajis02-2967	270	32	)	)	PUNCT
ajis02-2967	270	33	,	,	PUNCT
ajis02-2967	270	34	and	and	CCONJ
ajis02-2967	270	35	results	result	NOUN
ajis02-2967	270	36	are	be	AUX
ajis02-2967	270	37	shown	show	VERB
ajis02-2967	270	38	in	in	ADP
ajis02-2967	270	39	table	table	NOUN
ajis02-2967	270	40	2	2	NUM
ajis02-2967	270	41	.	.	PUNCT
ajis02-2967	270	42	results	result	NOUN
ajis02-2967	270	43	also	also	ADV
ajis02-2967	270	44	show	show	VERB
ajis02-2967	270	45	that	that	SCONJ
ajis02-2967	270	46	the	the	DET
ajis02-2967	270	47	indirect	indirect	ADJ
ajis02-2967	270	48	effects	effect	NOUN
ajis02-2967	270	49	between	between	ADP
ajis02-2967	270	50	performance	performance	NOUN
ajis02-2967	270	51	expectancy	expectancy	NOUN
ajis02-2967	270	52	and	and	CCONJ
ajis02-2967	270	53	ceb	ceb	PROPN
ajis02-2967	270	54	(	(	PUNCT
ajis02-2967	270	55	β=	β=	NOUN
ajis02-2967	270	56	0.226	0.226	NUM
ajis02-2967	270	57	,	,	PUNCT
ajis02-2967	270	58	p	p	X
ajis02-2967	270	59	<	<	X
ajis02-2967	270	60	0.001	0.001	NUM
ajis02-2967	270	61	)	)	PUNCT
ajis02-2967	270	62	and	and	CCONJ
ajis02-2967	270	63	between	between	ADP
ajis02-2967	270	64	social	social	ADJ
ajis02-2967	270	65	influence	influence	NOUN
ajis02-2967	270	66	and	and	CCONJ
ajis02-2967	270	67	ceb	ceb	PROPN
ajis02-2967	270	68	(	(	PUNCT
ajis02-2967	270	69	β=	β=	NOUN
ajis02-2967	270	70	0.077	0.077	NUM
ajis02-2967	270	71	,	,	PUNCT
ajis02-2967	270	72	p	p	X
ajis02-2967	270	73	<	<	X
ajis02-2967	270	74	0.01	0.01	NUM
ajis02-2967	270	75	)	)	PUNCT
ajis02-2967	270	76	are	be	AUX
ajis02-2967	270	77	significant	significant	ADJ
ajis02-2967	270	78	the	the	DET
ajis02-2967	270	79	bias	bias	NOUN
ajis02-2967	270	80	-	-	PUNCT
ajis02-2967	270	81	corrected	correct	VERB
ajis02-2967	270	82	bootstrap	bootstrap	NOUN
ajis02-2967	270	83	confidence	confidence	NOUN
ajis02-2967	270	84	intervals	interval	NOUN
ajis02-2967	270	85	are	be	AUX
ajis02-2967	270	86	different	different	ADJ
ajis02-2967	270	87	from	from	ADP
ajis02-2967	270	88	zero	zero	NUM
ajis02-2967	270	89	(	(	PUNCT
ajis02-2967	270	90	as	as	SCONJ
ajis02-2967	270	91	shown	show	VERB
ajis02-2967	270	92	in	in	ADP
ajis02-2967	270	93	table	table	NOUN
ajis02-2967	270	94	2	2	NUM
ajis02-2967	270	95	)	)	PUNCT
ajis02-2967	270	96	.	.	PUNCT
ajis02-2967	271	1	the	the	DET
ajis02-2967	271	2	direct	direct	ADJ
ajis02-2967	271	3	effect	effect	NOUN
ajis02-2967	271	4	of	of	ADP
ajis02-2967	271	5	performance	performance	NOUN
ajis02-2967	271	6	expectancy	expectancy	NOUN
ajis02-2967	271	7	on	on	ADP
ajis02-2967	271	8	ceb	ceb	PROPN
ajis02-2967	271	9	is	be	AUX
ajis02-2967	271	10	significant	significant	ADJ
ajis02-2967	271	11	.	.	PUNCT
ajis02-2967	272	1	hence	hence	ADV
ajis02-2967	272	2	,	,	PUNCT
ajis02-2967	272	3	attitude	attitude	NOUN
ajis02-2967	272	4	is	be	AUX
ajis02-2967	272	5	a	a	DET
ajis02-2967	272	6	complementary	complementary	ADJ
ajis02-2967	272	7	mediator	mediator	NOUN
ajis02-2967	272	8	between	between	ADP
ajis02-2967	272	9	performance	performance	NOUN
ajis02-2967	272	10	expectancy	expectancy	NOUN
ajis02-2967	272	11	and	and	CCONJ
ajis02-2967	272	12	ceb	ceb	PROPN
ajis02-2967	272	13	.	.	PUNCT
ajis02-2967	273	1	the	the	DET
ajis02-2967	273	2	direct	direct	ADJ
ajis02-2967	273	3	effect	effect	NOUN
ajis02-2967	273	4	of	of	ADP
ajis02-2967	273	5	social	social	ADJ
ajis02-2967	273	6	influence	influence	NOUN
ajis02-2967	273	7	on	on	ADP
ajis02-2967	273	8	ceb	ceb	PROPN
ajis02-2967	273	9	is	be	AUX
ajis02-2967	273	10	not	not	PART
ajis02-2967	273	11	significant	significant	ADJ
ajis02-2967	273	12	.	.	PUNCT
ajis02-2967	274	1	thus	thus	ADV
ajis02-2967	274	2	,	,	PUNCT
ajis02-2967	274	3	attitude	attitude	NOUN
ajis02-2967	274	4	is	be	AUX
ajis02-2967	274	5	an	an	DET
ajis02-2967	274	6	indirect	indirect	ADJ
ajis02-2967	274	7	only	only	ADJ
ajis02-2967	274	8	mediator	mediator	NOUN
ajis02-2967	274	9	between	between	ADP
ajis02-2967	274	10	social	social	ADJ
ajis02-2967	274	11	influence	influence	NOUN
ajis02-2967	274	12	and	and	CCONJ
ajis02-2967	274	13	ceb	ceb	PROPN
ajis02-2967	274	14	(	(	PUNCT
ajis02-2967	274	15	zhao	zhao	PROPN
ajis02-2967	274	16	et	et	PROPN
ajis02-2967	274	17	al	al	PROPN
ajis02-2967	274	18	.	.	PROPN
ajis02-2967	274	19	,	,	PUNCT
ajis02-2967	274	20	2010	2010	NUM
ajis02-2967	274	21	)	)	PUNCT
ajis02-2967	274	22	.	.	PUNCT
ajis02-2967	275	1	the	the	DET
ajis02-2967	275	2	indirect	indirect	ADJ
ajis02-2967	275	3	effects	effect	NOUN
ajis02-2967	275	4	of	of	ADP
ajis02-2967	275	5	effort	effort	NOUN
ajis02-2967	275	6	expectancy	expectancy	NOUN
ajis02-2967	275	7	and	and	CCONJ
ajis02-2967	275	8	ceb	ceb	NOUN
ajis02-2967	275	9	and	and	CCONJ
ajis02-2967	275	10	facilitating	facilitate	VERB
ajis02-2967	275	11	conditions	condition	NOUN
ajis02-2967	275	12	are	be	AUX
ajis02-2967	275	13	not	not	PART
ajis02-2967	275	14	significant	significant	ADJ
ajis02-2967	275	15	.	.	PUNCT
ajis02-2967	276	1	hence	hence	ADV
ajis02-2967	276	2	,	,	PUNCT
ajis02-2967	276	3	results	result	NOUN
ajis02-2967	276	4	show	show	VERB
ajis02-2967	276	5	partial	partial	ADJ
ajis02-2967	276	6	support	support	NOUN
ajis02-2967	276	7	for	for	ADP
ajis02-2967	276	8	hypothesis	hypothesis	NOUN
ajis02-2967	276	9	h6	h6	PROPN
ajis02-2967	276	10	.	.	PUNCT
ajis02-2967	277	1	results	result	NOUN
ajis02-2967	277	2	also	also	ADV
ajis02-2967	277	3	show	show	VERB
ajis02-2967	277	4	that	that	SCONJ
ajis02-2967	277	5	the	the	DET
ajis02-2967	277	6	indirect	indirect	ADJ
ajis02-2967	277	7	effect	effect	NOUN
ajis02-2967	277	8	of	of	ADP
ajis02-2967	277	9	attitude	attitude	NOUN
ajis02-2967	277	10	towards	towards	ADP
ajis02-2967	277	11	srt	srt	NOUN
ajis02-2967	277	12	on	on	ADP
ajis02-2967	277	13	ceb	ceb	PROPN
ajis02-2967	277	14	is	be	AUX
ajis02-2967	277	15	significant	significant	ADJ
ajis02-2967	277	16	(	(	PUNCT
ajis02-2967	277	17	β=	β=	NOUN
ajis02-2967	277	18	0.125	0.125	NUM
ajis02-2967	277	19	,	,	PUNCT
ajis02-2967	277	20	p	p	X
ajis02-2967	277	21	<	<	X
ajis02-2967	277	22	0.01	0.01	NUM
ajis02-2967	277	23	)	)	PUNCT
ajis02-2967	277	24	.	.	PUNCT
ajis02-2967	278	1	the	the	DET
ajis02-2967	278	2	bias	bias	NOUN
ajis02-2967	278	3	-	-	PUNCT
ajis02-2967	278	4	corrected	correct	VERB
ajis02-2967	278	5	bootstrap	bootstrap	NOUN
ajis02-2967	278	6	confidence	confidence	NOUN
ajis02-2967	278	7	interval	interval	NOUN
ajis02-2967	278	8	of	of	ADP
ajis02-2967	278	9	behavioural	behavioural	ADJ
ajis02-2967	278	10	intention	intention	NOUN
ajis02-2967	278	11	as	as	ADP
ajis02-2967	278	12	a	a	DET
ajis02-2967	278	13	mediator	mediator	NOUN
ajis02-2967	278	14	between	between	ADP
ajis02-2967	278	15	attitude	attitude	NOUN
ajis02-2967	278	16	and	and	CCONJ
ajis02-2967	278	17	ceb	ceb	PROPN
ajis02-2967	278	18	is	be	AUX
ajis02-2967	278	19	different	different	ADJ
ajis02-2967	278	20	from	from	ADP
ajis02-2967	278	21	zero	zero	NUM
ajis02-2967	278	22	(	(	PUNCT
ajis02-2967	278	23	0.049	0.049	NUM
ajis02-2967	278	24	to	to	ADP
ajis02-2967	278	25	0.209	0.209	NUM
ajis02-2967	278	26	)	)	PUNCT
ajis02-2967	278	27	.	.	PUNCT
ajis02-2967	279	1	the	the	DET
ajis02-2967	279	2	direct	direct	ADJ
ajis02-2967	279	3	effect	effect	NOUN
ajis02-2967	279	4	of	of	ADP
ajis02-2967	279	5	attitude	attitude	NOUN
ajis02-2967	279	6	on	on	ADP
ajis02-2967	279	7	ceb	ceb	PROPN
ajis02-2967	279	8	is	be	AUX
ajis02-2967	279	9	significant	significant	ADJ
ajis02-2967	279	10	(	(	PUNCT
ajis02-2967	279	11	β=	β=	NOUN
ajis02-2967	279	12	0.254	0.254	NUM
ajis02-2967	279	13	,	,	PUNCT
ajis02-2967	279	14	p	p	X
ajis02-2967	279	15	<	<	X
ajis02-2967	279	16	0.001	0.001	NUM
ajis02-2967	279	17	)	)	PUNCT
ajis02-2967	279	18	.	.	PUNCT
ajis02-2967	280	1	thus	thus	ADV
ajis02-2967	280	2	,	,	PUNCT
ajis02-2967	280	3	we	we	PRON
ajis02-2967	280	4	conclude	conclude	VERB
ajis02-2967	280	5	that	that	SCONJ
ajis02-2967	280	6	behavioural	behavioural	ADJ
ajis02-2967	280	7	intention	intention	NOUN
ajis02-2967	280	8	acts	act	VERB
ajis02-2967	280	9	as	as	ADP
ajis02-2967	280	10	a	a	DET
ajis02-2967	280	11	complementary	complementary	ADJ
ajis02-2967	280	12	mediator	mediator	NOUN
ajis02-2967	280	13	(	(	PUNCT
ajis02-2967	280	14	zhao	zhao	PROPN
ajis02-2967	280	15	et	et	PROPN
ajis02-2967	280	16	al	al	PROPN
ajis02-2967	280	17	.	.	PROPN
ajis02-2967	280	18	,	,	PUNCT
ajis02-2967	280	19	2010	2010	NUM
ajis02-2967	280	20	)	)	PUNCT
ajis02-2967	280	21	.	.	PUNCT
ajis02-2967	281	1	therefore	therefore	ADV
ajis02-2967	281	2	hypothesis	hypothesis	NOUN
ajis02-2967	281	3	h7	h7	PROPN
ajis02-2967	281	4	is	be	AUX
ajis02-2967	281	5	supported	support	VERB
ajis02-2967	281	6	in	in	ADP
ajis02-2967	281	7	this	this	DET
ajis02-2967	281	8	study	study	NOUN
ajis02-2967	281	9	.	.	PUNCT
ajis02-2967	282	1	7	7	NUM
ajis02-2967	282	2	discussion	discussion	NOUN
ajis02-2967	282	3	and	and	CCONJ
ajis02-2967	282	4	implications	implication	NOUN
ajis02-2967	282	5	the	the	DET
ajis02-2967	282	6	findings	finding	NOUN
ajis02-2967	282	7	of	of	ADP
ajis02-2967	282	8	this	this	DET
ajis02-2967	282	9	study	study	NOUN
ajis02-2967	282	10	offer	offer	VERB
ajis02-2967	282	11	several	several	ADJ
ajis02-2967	282	12	key	key	ADJ
ajis02-2967	282	13	insights	insight	NOUN
ajis02-2967	282	14	associated	associate	VERB
ajis02-2967	282	15	with	with	ADP
ajis02-2967	282	16	examining	examine	VERB
ajis02-2967	282	17	factors	factor	NOUN
ajis02-2967	282	18	influencing	influence	VERB
ajis02-2967	282	19	ceb	ceb	PROPN
ajis02-2967	282	20	towards	towards	ADP
ajis02-2967	282	21	srt	srt	NOUN
ajis02-2967	282	22	.	.	PROPN
ajis02-2967	283	1	using	use	VERB
ajis02-2967	283	2	pls	pls	NOUN
ajis02-2967	283	3	-	-	PUNCT
ajis02-2967	283	4	pm	pm	NOUN
ajis02-2967	283	5	,	,	PUNCT
ajis02-2967	283	6	this	this	DET
ajis02-2967	283	7	research	research	NOUN
ajis02-2967	283	8	focuses	focus	VERB
ajis02-2967	283	9	on	on	ADP
ajis02-2967	283	10	examining	examine	VERB
ajis02-2967	283	11	the	the	DET
ajis02-2967	283	12	role	role	NOUN
ajis02-2967	283	13	of	of	ADP
ajis02-2967	283	14	srt	srt	NOUN
ajis02-2967	283	15	characteristics	characteristic	NOUN
ajis02-2967	283	16	in	in	ADP
ajis02-2967	283	17	shaping	shape	VERB
ajis02-2967	283	18	customers	customer	NOUN
ajis02-2967	283	19	'	'	PART
ajis02-2967	283	20	affective	affective	ADJ
ajis02-2967	283	21	response	response	NOUN
ajis02-2967	283	22	towards	towards	ADP
ajis02-2967	283	23	srt	srt	NOUN
ajis02-2967	283	24	,	,	PUNCT
ajis02-2967	283	25	which	which	PRON
ajis02-2967	283	26	eventually	eventually	ADV
ajis02-2967	283	27	impacts	impact	VERB
ajis02-2967	283	28	customers	customer	NOUN
ajis02-2967	283	29	'	'	PART
ajis02-2967	283	30	attitude	attitude	NOUN
ajis02-2967	283	31	,	,	PUNCT
ajis02-2967	283	32	intention	intention	NOUN
ajis02-2967	283	33	,	,	PUNCT
ajis02-2967	283	34	and	and	CCONJ
ajis02-2967	283	35	ceb	ceb	PROPN
ajis02-2967	283	36	towards	towards	ADP
ajis02-2967	283	37	srt	srt	NOUN
ajis02-2967	283	38	.	.	PUNCT
ajis02-2967	284	1	more	more	ADV
ajis02-2967	284	2	specifically	specifically	ADV
ajis02-2967	284	3	,	,	PUNCT
ajis02-2967	284	4	this	this	DET
ajis02-2967	284	5	study	study	NOUN
ajis02-2967	284	6	shows	show	VERB
ajis02-2967	284	7	how	how	SCONJ
ajis02-2967	284	8	srt	srt	NOUN
ajis02-2967	284	9	novelty	novelty	NOUN
ajis02-2967	284	10	,	,	PUNCT
ajis02-2967	284	11	srt	srt	NOUN
ajis02-2967	284	12	effectiveness	effectiveness	NOUN
ajis02-2967	284	13	,	,	PUNCT
ajis02-2967	284	14	and	and	CCONJ
ajis02-2967	284	15	srt	srt	NOUN
ajis02-2967	284	16	interaction	interaction	NOUN
ajis02-2967	284	17	quality	quality	NOUN
ajis02-2967	284	18	impacts	impact	VERB
ajis02-2967	284	19	customers	customer	NOUN
ajis02-2967	284	20	'	'	PART
ajis02-2967	284	21	perceptions	perception	NOUN
ajis02-2967	284	22	about	about	ADP
ajis02-2967	284	23	ta	ta	PROPN
ajis02-2967	284	24	(	(	PUNCT
ajis02-2967	284	25	performance	performance	NOUN
ajis02-2967	284	26	expectancy	expectancy	NOUN
ajis02-2967	284	27	,	,	PUNCT
ajis02-2967	284	28	effort	effort	NOUN
ajis02-2967	284	29	expectancy	expectancy	NOUN
ajis02-2967	284	30	)	)	PUNCT
ajis02-2967	284	31	,	,	PUNCT
ajis02-2967	284	32	and	and	CCONJ
ajis02-2967	284	33	,	,	PUNCT
ajis02-2967	284	34	cf	cf	INTJ
ajis02-2967	284	35	(	(	PUNCT
ajis02-2967	284	36	social	social	ADJ
ajis02-2967	284	37	influence	influence	NOUN
ajis02-2967	284	38	australasian	australasian	ADJ
ajis02-2967	284	39	journal	journal	NOUN
ajis02-2967	284	40	of	of	ADP
ajis02-2967	284	41	information	information	PROPN
ajis02-2967	284	42	systems	systems	PROPN
ajis02-2967	284	43	roy	roy	PROPN
ajis02-2967	284	44	,	,	PUNCT
ajis02-2967	284	45	singh	singh	PROPN
ajis02-2967	284	46	&	&	CCONJ
ajis02-2967	284	47	shabnam	shabnam	PROPN
ajis02-2967	284	48	2021	2021	NUM
ajis02-2967	284	49	,	,	PUNCT
ajis02-2967	284	50	vol	vol	NOUN
ajis02-2967	284	51	25	25	NUM
ajis02-2967	284	52	,	,	PUNCT
ajis02-2967	284	53	research	research	NOUN
ajis02-2967	284	54	on	on	ADP
ajis02-2967	284	55	user	user	NOUN
ajis02-2967	284	56	involvement	involvement	NOUN
ajis02-2967	284	57	modelling	model	VERB
ajis02-2967	284	58	customer	customer	NOUN
ajis02-2967	284	59	engagement	engagement	NOUN
ajis02-2967	284	60	behaviour	behaviour	NOUN
ajis02-2967	284	61	16	16	NUM
ajis02-2967	284	62	and	and	CCONJ
ajis02-2967	284	63	facilitating	facilitate	VERB
ajis02-2967	284	64	conditions	condition	NOUN
ajis02-2967	284	65	)	)	PUNCT
ajis02-2967	284	66	.	.	PUNCT
ajis02-2967	285	1	findings	finding	NOUN
ajis02-2967	285	2	also	also	ADV
ajis02-2967	285	3	show	show	VERB
ajis02-2967	285	4	how	how	SCONJ
ajis02-2967	285	5	ta	ta	X
ajis02-2967	285	6	and	and	CCONJ
ajis02-2967	285	7	cf	cf	NOUN
ajis02-2967	285	8	shape	shape	NOUN
ajis02-2967	285	9	customers	customer	NOUN
ajis02-2967	285	10	’	'	PUNCT
ajis02-2967	285	11	attitude	attitude	NOUN
ajis02-2967	285	12	towards	towards	ADP
ajis02-2967	285	13	srt	srt	NOUN
ajis02-2967	285	14	and	and	CCONJ
ajis02-2967	285	15	ultimately	ultimately	ADV
ajis02-2967	285	16	impacts	impact	VERB
ajis02-2967	285	17	ceb	ceb	PROPN
ajis02-2967	285	18	towards	towards	ADP
ajis02-2967	285	19	srt	srt	NOUN
ajis02-2967	285	20	.	.	PUNCT
ajis02-2967	286	1	finally	finally	ADV
ajis02-2967	286	2	,	,	PUNCT
ajis02-2967	286	3	we	we	PRON
ajis02-2967	286	4	investigate	investigate	VERB
ajis02-2967	286	5	the	the	DET
ajis02-2967	286	6	mediating	mediate	VERB
ajis02-2967	286	7	role	role	NOUN
ajis02-2967	286	8	of	of	ADP
ajis02-2967	286	9	behavioural	behavioural	ADJ
ajis02-2967	286	10	intention	intention	NOUN
ajis02-2967	286	11	in	in	ADP
ajis02-2967	286	12	the	the	DET
ajis02-2967	286	13	relationship	relationship	NOUN
ajis02-2967	286	14	between	between	ADP
ajis02-2967	286	15	attitudeand	attitudeand	PROPN
ajis02-2967	286	16	ceb	ceb	PROPN
ajis02-2967	286	17	towards	towards	ADP
ajis02-2967	286	18	srt	srt	PROPN
ajis02-2967	286	19	.	.	PROPN
ajis02-2967	286	20	hypothesis	hypothesis	NOUN
ajis02-2967	286	21	relationships	relationship	NOUN
ajis02-2967	286	22	path	path	NOUN
ajis02-2967	286	23	coefficients	coefficient	NOUN
ajis02-2967	286	24	t	t	PROPN
ajis02-2967	286	25	value	value	NOUN
ajis02-2967	286	26	pvalue	pvalue	NOUN
ajis02-2967	286	27	inference	inference	NOUN
ajis02-2967	286	28	control	control	NOUN
ajis02-2967	286	29	relationships	relationship	NOUN
ajis02-2967	286	30	age	age	NOUN
ajis02-2967	286	31	→ceb_srt	→ceb_srt	PROPN
ajis02-2967	286	32	0.068	0.068	NUM
ajis02-2967	286	33	1.649	1.649	NUM
ajis02-2967	286	34	0.106	0.106	NUM
ajis02-2967	286	35	not	not	PART
ajis02-2967	286	36	significant	significant	ADJ
ajis02-2967	286	37	gender	gender	NOUN
ajis02-2967	286	38	→ceb_srt	→ceb_srt	PROPN
ajis02-2967	286	39	0.044	0.044	NUM
ajis02-2967	286	40	1.035	1.035	NUM
ajis02-2967	286	41	0.313	0.313	NUM
ajis02-2967	286	42	not	not	PART
ajis02-2967	286	43	significant	significant	ADJ
ajis02-2967	286	44	model	model	NOUN
ajis02-2967	286	45	relationships	relationship	NOUN
ajis02-2967	286	46	h1	h1	VERB
ajis02-2967	286	47	(	(	PUNCT
ajis02-2967	286	48	a	a	X
ajis02-2967	286	49	)	)	PUNCT
ajis02-2967	286	50	srt_novelty→	srt_novelty→	PRON
ajis02-2967	287	1	performance_expectancy	performance_expectancy	VERB
ajis02-2967	287	2	0.121	0.121	NUM
ajis02-2967	287	3	2.023	2.023	NUM
ajis02-2967	287	4	<	<	X
ajis02-2967	287	5	.05	.05	NUM
ajis02-2967	287	6	*	*	PUNCT
ajis02-2967	287	7	significant	significant	ADJ
ajis02-2967	287	8	h1	h1	NOUN
ajis02-2967	287	9	(	(	PUNCT
ajis02-2967	287	10	b	b	NOUN
ajis02-2967	287	11	)	)	PUNCT
ajis02-2967	287	12	srt_novelty	srt_novelty	NOUN
ajis02-2967	287	13	→	→	SYM
ajis02-2967	287	14	effort_expectancy	effort_expectancy	PROPN
ajis02-2967	287	15	0.009	0.009	NUM
ajis02-2967	287	16	0.141	0.141	NUM
ajis02-2967	287	17	0.888	0.888	NUM
ajis02-2967	287	18	not	not	PART
ajis02-2967	287	19	significant	significant	ADJ
ajis02-2967	287	20	h1	h1	NOUN
ajis02-2967	287	21	(	(	PUNCT
ajis02-2967	287	22	c	c	NOUN
ajis02-2967	287	23	)	)	PUNCT
ajis02-2967	287	24	srt_novelty	srt_novelty	NOUN
ajis02-2967	287	25	→	→	SYM
ajis02-2967	287	26	social_influence	social_influence	NOUN
ajis02-2967	287	27	0.291	0.291	NUM
ajis02-2967	287	28	1.766	1.766	NUM
ajis02-2967	287	29	0.077	0.077	NUM
ajis02-2967	287	30	not	not	PART
ajis02-2967	287	31	significant	significant	ADJ
ajis02-2967	287	32	h1	h1	NOUN
ajis02-2967	287	33	(	(	PUNCT
ajis02-2967	287	34	d	d	NOUN
ajis02-2967	287	35	)	)	PUNCT
ajis02-2967	287	36	srt_novelty→	srt_novelty→	PROPN
ajis02-2967	287	37	facilitating_conditions	facilitating_condition	NOUN
ajis02-2967	287	38	0.038	0.038	NUM
ajis02-2967	287	39	0.659	0.659	NUM
ajis02-2967	287	40	0.51	0.51	NUM
ajis02-2967	287	41	not	not	PART
ajis02-2967	287	42	significant	significant	ADJ
ajis02-2967	287	43	h2	h2	NOUN
ajis02-2967	287	44	(	(	PUNCT
ajis02-2967	287	45	a	a	NOUN
ajis02-2967	287	46	)	)	PUNCT
ajis02-2967	287	47	srt_effectiveness→	srt_effectiveness→	PRON
ajis02-2967	287	48	performance_expectancy	performance_expectancy	VERB
ajis02-2967	287	49	0.227	0.227	NUM
ajis02-2967	287	50	4.012	4.012	NUM
ajis02-2967	287	51	<	<	X
ajis02-2967	287	52	.01	.01	NUM
ajis02-2967	287	53	*	*	PUNCT
ajis02-2967	287	54	*	*	PUNCT
ajis02-2967	287	55	significant	significant	ADJ
ajis02-2967	287	56	h2	h2	NOUN
ajis02-2967	287	57	(	(	PUNCT
ajis02-2967	287	58	b	b	NOUN
ajis02-2967	287	59	)	)	PUNCT
ajis02-2967	287	60	srt_effectiveness→	srt_effectiveness→	PRON
ajis02-2967	287	61	effort_expectancy	effort_expectancy	VERB
ajis02-2967	287	62	0.328	0.328	NUM
ajis02-2967	287	63	5.716	5.716	NUM
ajis02-2967	287	64	<	<	SYM
ajis02-2967	287	65	.01	.01	NUM
ajis02-2967	287	66	*	*	PUNCT
ajis02-2967	287	67	*	*	PUNCT
ajis02-2967	287	68	significant	significant	ADJ
ajis02-2967	287	69	h2	h2	NOUN
ajis02-2967	287	70	(	(	PUNCT
ajis02-2967	287	71	c	c	NOUN
ajis02-2967	287	72	)	)	PUNCT
ajis02-2967	287	73	srt_effectiveness→	srt_effectiveness→	VERB
ajis02-2967	288	1	social_influence	social_influence	NOUN
ajis02-2967	288	2	0.059	0.059	NUM
ajis02-2967	288	3	1.003	1.003	NUM
ajis02-2967	288	4	0.316	0.316	NUM
ajis02-2967	288	5	not	not	PART
ajis02-2967	288	6	significant	significant	ADJ
ajis02-2967	288	7	h2	h2	NOUN
ajis02-2967	288	8	(	(	PUNCT
ajis02-2967	288	9	d	d	NOUN
ajis02-2967	288	10	)	)	PUNCT
ajis02-2967	288	11	srt_effectiveness→	srt_effectiveness→	PROPN
ajis02-2967	288	12	facilitating_conditions	facilitating_condition	VERB
ajis02-2967	288	13	0.342	0.342	NUM
ajis02-2967	288	14	5.942	5.942	NUM
ajis02-2967	288	15	<	<	X
ajis02-2967	288	16	.01	.01	NUM
ajis02-2967	288	17	*	*	PUNCT
ajis02-2967	288	18	*	*	PUNCT
ajis02-2967	288	19	significant	significant	ADJ
ajis02-2967	288	20	h3	h3	NOUN
ajis02-2967	288	21	(	(	PUNCT
ajis02-2967	288	22	a	a	X
ajis02-2967	288	23	)	)	PUNCT
ajis02-2967	288	24	srt_interaction_quality→	srt_interaction_quality→	NOUN
ajis02-2967	289	1	performance_expectancy	performance_expectancy	PROPN
ajis02-2967	289	2	0.279	0.279	NUM
ajis02-2967	289	3	3.8	3.8	NUM
ajis02-2967	289	4	<	<	X
ajis02-2967	289	5	.01	.01	NUM
ajis02-2967	289	6	*	*	PUNCT
ajis02-2967	289	7	*	*	PUNCT
ajis02-2967	289	8	significant	significant	ADJ
ajis02-2967	289	9	h3	h3	NOUN
ajis02-2967	289	10	(	(	PUNCT
ajis02-2967	289	11	b	b	NOUN
ajis02-2967	289	12	)	)	PUNCT
ajis02-2967	289	13	srt_interaction_quality→	srt_interaction_quality→	NOUN
ajis02-2967	290	1	effort_expectancy	effort_expectancy	NOUN
ajis02-2967	291	1	0.183	0.183	NUM
ajis02-2967	291	2	2.537	2.537	NUM
ajis02-2967	291	3	<	<	X
ajis02-2967	291	4	.05	.05	NUM
ajis02-2967	291	5	*	*	PUNCT
ajis02-2967	291	6	significant	significant	ADJ
ajis02-2967	291	7	h3	h3	NOUN
ajis02-2967	291	8	(	(	PUNCT
ajis02-2967	291	9	c	c	NOUN
ajis02-2967	291	10	)	)	PUNCT
ajis02-2967	291	11	srt_interaction_quality→	srt_interaction_quality→	PROPN
ajis02-2967	292	1	social_influence	social_influence	NOUN
ajis02-2967	292	2	0.125	0.125	NUM
ajis02-2967	292	3	1.766	1.766	NUM
ajis02-2967	292	4	0.077	0.077	NUM
ajis02-2967	292	5	not	not	PART
ajis02-2967	292	6	significant	significant	ADJ
ajis02-2967	292	7	h3	h3	NOUN
ajis02-2967	292	8	(	(	PUNCT
ajis02-2967	292	9	d	d	NOUN
ajis02-2967	292	10	)	)	PUNCT
ajis02-2967	292	11	srt_interaction_quality→	srt_interaction_quality→	PROPN
ajis02-2967	293	1	facilitating_conditions	facilitating_condition	NOUN
ajis02-2967	293	2	0.151	0.151	NUM
ajis02-2967	293	3	2.161	2.161	NUM
ajis02-2967	293	4	<	<	X
ajis02-2967	293	5	.05	.05	NUM
ajis02-2967	293	6	*	*	PUNCT
ajis02-2967	293	7	significant	significant	ADJ
ajis02-2967	293	8	h4	h4	NOUN
ajis02-2967	293	9	(	(	PUNCT
ajis02-2967	293	10	a	a	X
ajis02-2967	293	11	)	)	PUNCT
ajis02-2967	293	12	performance_expectancy→	performance_expectancy→	NOUN
ajis02-2967	293	13	attitude_srt	attitude_srt	VERB
ajis02-2967	293	14	0.385	0.385	NUM
ajis02-2967	293	15	4.856	4.856	NUM
ajis02-2967	293	16	<	<	X
ajis02-2967	293	17	.01	.01	NUM
ajis02-2967	293	18	*	*	PUNCT
ajis02-2967	293	19	*	*	PUNCT
ajis02-2967	293	20	significant	significant	ADJ
ajis02-2967	293	21	h4	h4	NOUN
ajis02-2967	293	22	(	(	PUNCT
ajis02-2967	293	23	b	b	NOUN
ajis02-2967	293	24	)	)	PUNCT
ajis02-2967	293	25	effort_expectancy	effort_expectancy	NOUN
ajis02-2967	293	26	→	→	PUNCT
ajis02-2967	293	27	attitude_srt	attitude_srt	VERB
ajis02-2967	293	28	0.138	0.138	NUM
ajis02-2967	293	29	1.591	1.591	NUM
ajis02-2967	293	30	0.112	0.112	NUM
ajis02-2967	293	31	not	not	PART
ajis02-2967	293	32	significant	significant	ADJ
ajis02-2967	293	33	h4	h4	NOUN
ajis02-2967	293	34	(	(	PUNCT
ajis02-2967	293	35	c	c	NOUN
ajis02-2967	293	36	)	)	PUNCT
ajis02-2967	293	37	social_influence	social_influence	NOUN
ajis02-2967	293	38	→	→	SYM
ajis02-2967	293	39	attitude_srt	attitude_srt	VERB
ajis02-2967	293	40	0.165	0.165	NUM
ajis02-2967	293	41	3.147	3.147	NUM
ajis02-2967	293	42	<	<	X
ajis02-2967	293	43	.01	.01	NUM
ajis02-2967	293	44	*	*	PUNCT
ajis02-2967	293	45	*	*	PUNCT
ajis02-2967	293	46	significant	significant	ADJ
ajis02-2967	293	47	h4	h4	NOUN
ajis02-2967	293	48	(	(	PUNCT
ajis02-2967	293	49	d	d	NOUN
ajis02-2967	293	50	)	)	PUNCT
ajis02-2967	293	51	facilitating_conditions	facilitating_condition	NOUN
ajis02-2967	293	52	→	→	PUNCT
ajis02-2967	293	53	attitude_srt	attitude_srt	VERB
ajis02-2967	293	54	0.122	0.122	NUM
ajis02-2967	293	55	2.28	2.28	NUM
ajis02-2967	293	56	<	<	X
ajis02-2967	293	57	.05	.05	NUM
ajis02-2967	293	58	*	*	PUNCT
ajis02-2967	293	59	significant	significant	ADJ
ajis02-2967	293	60	h5	h5	NOUN
ajis02-2967	293	61	attitude_srt	attitude_srt	PROPN
ajis02-2967	293	62	→	→	SYM
ajis02-2967	293	63	ceb	ceb	PROPN
ajis02-2967	293	64	0.254	0.254	NUM
ajis02-2967	293	65	<	<	X
ajis02-2967	293	66	0.001	0.001	NUM
ajis02-2967	293	67	*	*	PUNCT
ajis02-2967	293	68	*	*	PUNCT
ajis02-2967	293	69	*	*	PUNCT
ajis02-2967	293	70	significant	significant	ADJ
ajis02-2967	293	71	table	table	NOUN
ajis02-2967	293	72	2	2	NUM
ajis02-2967	293	73	.	.	PUNCT
ajis02-2967	293	74	structural	structural	ADJ
ajis02-2967	293	75	model	model	NOUN
ajis02-2967	293	76	results	result	VERB
ajis02-2967	293	77	mediation	mediation	NOUN
ajis02-2967	293	78	relationships	relationship	NOUN
ajis02-2967	293	79	indirect	indirect	ADJ
ajis02-2967	293	80	effect	effect	NOUN
ajis02-2967	293	81	t	t	NOUN
ajis02-2967	293	82	values	value	NOUN
ajis02-2967	293	83	p	p	NOUN
ajis02-2967	293	84	values	value	NOUN
ajis02-2967	293	85	lcl	lcl	PROPN
ajis02-2967	293	86	(	(	PUNCT
ajis02-2967	293	87	2.5	2.5	NUM
ajis02-2967	293	88	%	%	NOUN
ajis02-2967	293	89	)	)	PUNCT
ajis02-2967	294	1	ucl	ucl	PROPN
ajis02-2967	294	2	(	(	PUNCT
ajis02-2967	294	3	97.5	97.5	NUM
ajis02-2967	294	4	%	%	NOUN
ajis02-2967	294	5	)	)	PUNCT
ajis02-2967	294	6	inference	inference	NOUN
ajis02-2967	294	7	h6	h6	PROPN
ajis02-2967	294	8	performance_expectancy→	performance_expectancy→	PROPN
ajis02-2967	294	9	attitude_srt	attitude_srt	NUM
ajis02-2967	294	10	→	→	SYM
ajis02-2967	294	11	ceb	ceb	PROPN
ajis02-2967	294	12	0.226	0.226	NUM
ajis02-2967	294	13	3.746	3.746	NUM
ajis02-2967	294	14	0	0	NUM
ajis02-2967	294	15	0.115	0.115	NUM
ajis02-2967	294	16	0.35	0.35	NUM
ajis02-2967	294	17	significant	significant	ADJ
ajis02-2967	294	18	effort_expectancy	effort_expectancy	NOUN
ajis02-2967	294	19	→	→	PUNCT
ajis02-2967	294	20	attitude_srt	attitude_srt	VERB
ajis02-2967	294	21	→ceb	→ceb	ADP
ajis02-2967	294	22	0.089	0.089	NUM
ajis02-2967	294	23	1.622	1.622	NUM
ajis02-2967	294	24	0.097	0.097	NUM
ajis02-2967	294	25	-0.017	-0.017	ADP
ajis02-2967	294	26	0.192	0.192	NUM
ajis02-2967	294	27	not	not	PART
ajis02-2967	294	28	significant	significant	ADJ
ajis02-2967	294	29	social_influence→	social_influence→	NOUN
ajis02-2967	294	30	attitude_srt→	attitude_srt→	PROPN
ajis02-2967	294	31	ceb	ceb	PROPN
ajis02-2967	294	32	0.077	0.077	NUM
ajis02-2967	294	33	1.981	1.981	NUM
ajis02-2967	294	34	0.04	0.04	NUM
ajis02-2967	294	35	0.002	0.002	NUM
ajis02-2967	294	36	0.152	0.152	NUM
ajis02-2967	294	37	significant	significant	ADJ
ajis02-2967	294	38	facilitating_conditions	facilitating_condition	NOUN
ajis02-2967	294	39	→	→	SYM
ajis02-2967	294	40	attitude_srt	attitude_srt	PROPN
ajis02-2967	294	41	→	→	SYM
ajis02-2967	294	42	ceb	ceb	PROPN
ajis02-2967	294	43	0.15	0.15	NUM
ajis02-2967	294	44	0	0	NUM
ajis02-2967	294	45	0.05	0.05	NUM
ajis02-2967	294	46	-0.001	-0.001	NOUN
ajis02-2967	294	47	0.184	0.184	NUM
ajis02-2967	294	48	not	not	PART
ajis02-2967	294	49	significant	significant	ADJ
ajis02-2967	294	50	h7	h7	PROPN
ajis02-2967	294	51	attitude_srt→	attitude_srt→	PROPN
ajis02-2967	294	52	behavioural	behavioural	PROPN
ajis02-2967	294	53	intention→	intention→	PROPN
ajis02-2967	295	1	ceb	ceb	NOUN
ajis02-2967	295	2	0.125	0.125	NUM
ajis02-2967	295	3	3.059	3.059	NUM
ajis02-2967	295	4	0.002	0.002	NUM
ajis02-2967	295	5	0.049	0.049	NUM
ajis02-2967	295	6	0.209	0.209	NUM
ajis02-2967	295	7	significant	significant	ADJ
ajis02-2967	295	8	australasian	australasian	ADJ
ajis02-2967	295	9	journal	journal	NOUN
ajis02-2967	295	10	of	of	ADP
ajis02-2967	295	11	information	information	PROPN
ajis02-2967	295	12	systems	systems	PROPN
ajis02-2967	295	13	roy	roy	PROPN
ajis02-2967	295	14	,	,	PUNCT
ajis02-2967	295	15	singh	singh	PROPN
ajis02-2967	295	16	&	&	CCONJ
ajis02-2967	295	17	shabnam	shabnam	PROPN
ajis02-2967	295	18	2021	2021	NUM
ajis02-2967	295	19	,	,	PUNCT
ajis02-2967	295	20	vol	vol	NOUN
ajis02-2967	295	21	25	25	NUM
ajis02-2967	295	22	,	,	PUNCT
ajis02-2967	295	23	research	research	NOUN
ajis02-2967	295	24	on	on	ADP
ajis02-2967	295	25	user	user	NOUN
ajis02-2967	295	26	involvement	involvement	NOUN
ajis02-2967	295	27	modelling	model	VERB
ajis02-2967	295	28	customer	customer	NOUN
ajis02-2967	295	29	engagement	engagement	NOUN
ajis02-2967	295	30	behaviour	behaviour	NOUN
ajis02-2967	295	31	17	17	NUM
ajis02-2967	295	32	7.1	7.1	NUM
ajis02-2967	295	33	theoretical	theoretical	ADJ
ajis02-2967	295	34	contributions	contribution	NOUN
ajis02-2967	295	35	the	the	DET
ajis02-2967	295	36	findings	finding	NOUN
ajis02-2967	295	37	of	of	ADP
ajis02-2967	295	38	this	this	DET
ajis02-2967	295	39	study	study	NOUN
ajis02-2967	295	40	adds	add	VERB
ajis02-2967	295	41	to	to	ADP
ajis02-2967	295	42	the	the	DET
ajis02-2967	295	43	contemporary	contemporary	ADJ
ajis02-2967	295	44	marketing	marketing	NOUN
ajis02-2967	295	45	and	and	CCONJ
ajis02-2967	295	46	is	be	AUX
ajis02-2967	295	47	literature	literature	NOUN
ajis02-2967	295	48	.	.	PUNCT
ajis02-2967	296	1	specifically	specifically	ADV
ajis02-2967	296	2	,	,	PUNCT
ajis02-2967	296	3	findings	finding	NOUN
ajis02-2967	296	4	contribute	contribute	VERB
ajis02-2967	296	5	to	to	ADP
ajis02-2967	296	6	the	the	DET
ajis02-2967	296	7	ongoing	ongoing	ADJ
ajis02-2967	296	8	debate	debate	NOUN
ajis02-2967	296	9	about	about	ADP
ajis02-2967	296	10	evolving	evolve	VERB
ajis02-2967	296	11	customer	customer	NOUN
ajis02-2967	296	12	engagement	engagement	NOUN
ajis02-2967	296	13	and	and	CCONJ
ajis02-2967	296	14	associated	associated	ADJ
ajis02-2967	296	15	behaviours	behaviour	NOUN
ajis02-2967	296	16	due	due	ADP
ajis02-2967	296	17	to	to	ADP
ajis02-2967	296	18	the	the	DET
ajis02-2967	296	19	rapid	rapid	ADJ
ajis02-2967	296	20	infusion	infusion	NOUN
ajis02-2967	296	21	of	of	ADP
ajis02-2967	296	22	futuristic	futuristic	ADJ
ajis02-2967	296	23	in	in	ADP
ajis02-2967	296	24	-	-	PUNCT
ajis02-2967	296	25	store	store	NOUN
ajis02-2967	296	26	retail	retail	ADJ
ajis02-2967	296	27	technologies	technology	NOUN
ajis02-2967	296	28	(	(	PUNCT
ajis02-2967	296	29	grewal	grewal	PROPN
ajis02-2967	296	30	et	et	PROPN
ajis02-2967	296	31	al	al	PROPN
ajis02-2967	296	32	.	.	PROPN
ajis02-2967	296	33	,	,	PUNCT
ajis02-2967	296	34	2020	2020	NUM
ajis02-2967	296	35	)	)	PUNCT
ajis02-2967	296	36	.	.	PUNCT
ajis02-2967	297	1	prior	prior	ADJ
ajis02-2967	297	2	research	research	NOUN
ajis02-2967	297	3	has	have	AUX
ajis02-2967	297	4	explored	explore	VERB
ajis02-2967	297	5	srt	srt	NOUN
ajis02-2967	297	6	(	(	PUNCT
ajis02-2967	297	7	huang	huang	PROPN
ajis02-2967	297	8	and	and	CCONJ
ajis02-2967	297	9	liao	liao	PROPN
ajis02-2967	297	10	,	,	PUNCT
ajis02-2967	297	11	2015	2015	NUM
ajis02-2967	297	12	;	;	PUNCT
ajis02-2967	297	13	müller	müller	PROPN
ajis02-2967	297	14	-	-	PUNCT
ajis02-2967	297	15	seitz	seitz	PROPN
ajis02-2967	297	16	et	et	PROPN
ajis02-2967	297	17	al	al	PROPN
ajis02-2967	297	18	.	.	PROPN
ajis02-2967	297	19	,	,	PUNCT
ajis02-2967	297	20	2009	2009	NUM
ajis02-2967	297	21	)	)	PUNCT
ajis02-2967	297	22	and	and	CCONJ
ajis02-2967	297	23	provided	provide	VERB
ajis02-2967	297	24	understandings	understanding	NOUN
ajis02-2967	297	25	regarding	regard	VERB
ajis02-2967	297	26	the	the	DET
ajis02-2967	297	27	factors	factor	NOUN
ajis02-2967	297	28	that	that	PRON
ajis02-2967	297	29	influence	influence	VERB
ajis02-2967	297	30	customer	customer	NOUN
ajis02-2967	297	31	adoption	adoption	NOUN
ajis02-2967	297	32	of	of	ADP
ajis02-2967	297	33	these	these	DET
ajis02-2967	297	34	srt	srt	NOUN
ajis02-2967	297	35	(	(	PUNCT
ajis02-2967	297	36	adapa	adapa	VERB
ajis02-2967	297	37	et	et	PROPN
ajis02-2967	297	38	al	al	PROPN
ajis02-2967	297	39	.	.	PROPN
ajis02-2967	297	40	,	,	PUNCT
ajis02-2967	297	41	2020	2020	NUM
ajis02-2967	297	42	;	;	PUNCT
ajis02-2967	297	43	roy	roy	PROPN
ajis02-2967	297	44	et	et	PROPN
ajis02-2967	297	45	al	al	PROPN
ajis02-2967	297	46	.	.	PROPN
ajis02-2967	297	47	,	,	PUNCT
ajis02-2967	297	48	2018a	2018a	NUM
ajis02-2967	297	49	)	)	PUNCT
ajis02-2967	297	50	.	.	PUNCT
ajis02-2967	298	1	however	however	ADV
ajis02-2967	298	2	,	,	PUNCT
ajis02-2967	298	3	to	to	ADP
ajis02-2967	298	4	our	our	PRON
ajis02-2967	298	5	knowledge	knowledge	NOUN
ajis02-2967	298	6	,	,	PUNCT
ajis02-2967	298	7	there	there	PRON
ajis02-2967	298	8	is	be	VERB
ajis02-2967	298	9	no	no	DET
ajis02-2967	298	10	thorough	thorough	ADJ
ajis02-2967	298	11	examination	examination	NOUN
ajis02-2967	298	12	of	of	ADP
ajis02-2967	298	13	factors	factor	NOUN
ajis02-2967	298	14	driving	drive	VERB
ajis02-2967	298	15	ceb	ceb	PROPN
ajis02-2967	298	16	towards	towards	ADP
ajis02-2967	298	17	srt	srt	PROPN
ajis02-2967	298	18	(	(	PUNCT
ajis02-2967	298	19	fan	fan	NOUN
ajis02-2967	298	20	et	et	PROPN
ajis02-2967	298	21	al	al	PROPN
ajis02-2967	298	22	.	.	PROPN
ajis02-2967	298	23	,	,	PUNCT
ajis02-2967	298	24	2020	2020	NUM
ajis02-2967	298	25	)	)	PUNCT
ajis02-2967	298	26	.	.	PUNCT
ajis02-2967	299	1	this	this	DET
ajis02-2967	299	2	study	study	NOUN
ajis02-2967	299	3	is	be	AUX
ajis02-2967	299	4	one	one	NUM
ajis02-2967	299	5	of	of	ADP
ajis02-2967	299	6	the	the	DET
ajis02-2967	299	7	first	first	ADJ
ajis02-2967	299	8	to	to	PART
ajis02-2967	299	9	examine	examine	VERB
ajis02-2967	299	10	whether	whether	SCONJ
ajis02-2967	299	11	and	and	CCONJ
ajis02-2967	299	12	how	how	SCONJ
ajis02-2967	299	13	technology	technology	NOUN
ajis02-2967	299	14	attributes	attribute	VERB
ajis02-2967	299	15	and	and	CCONJ
ajis02-2967	299	16	contextual	contextual	ADJ
ajis02-2967	299	17	factors	factor	NOUN
ajis02-2967	299	18	derived	derive	VERB
ajis02-2967	299	19	from	from	ADP
ajis02-2967	299	20	meta	meta	ADJ
ajis02-2967	299	21	-	-	PUNCT
ajis02-2967	299	22	utaut	utaut	NOUN
ajis02-2967	299	23	(	(	PUNCT
ajis02-2967	299	24	dwivedi	dwivedi	PROPN
ajis02-2967	299	25	et	et	PROPN
ajis02-2967	299	26	al	al	PROPN
ajis02-2967	299	27	.	.	PROPN
ajis02-2967	299	28	,	,	PUNCT
ajis02-2967	299	29	2019	2019	NUM
ajis02-2967	299	30	)	)	PUNCT
ajis02-2967	299	31	influence	influence	NOUN
ajis02-2967	299	32	customers	customer	NOUN
ajis02-2967	299	33	'	'	PART
ajis02-2967	299	34	attitudes	attitude	NOUN
ajis02-2967	299	35	towards	towards	ADP
ajis02-2967	299	36	srt	srt	NOUN
ajis02-2967	299	37	and	and	CCONJ
ajis02-2967	299	38	eventually	eventually	ADV
ajis02-2967	299	39	impacts	impact	VERB
ajis02-2967	299	40	ceb	ceb	PROPN
ajis02-2967	299	41	towards	towards	ADP
ajis02-2967	299	42	srt	srt	PROPN
ajis02-2967	299	43	.	.	PROPN
ajis02-2967	299	44	results	result	NOUN
ajis02-2967	299	45	contribute	contribute	VERB
ajis02-2967	299	46	to	to	ADP
ajis02-2967	299	47	the	the	DET
ajis02-2967	299	48	literature	literature	NOUN
ajis02-2967	299	49	in	in	ADP
ajis02-2967	299	50	several	several	ADJ
ajis02-2967	299	51	ways	way	NOUN
ajis02-2967	299	52	.	.	PUNCT
ajis02-2967	300	1	first	first	ADV
ajis02-2967	300	2	,	,	PUNCT
ajis02-2967	300	3	the	the	DET
ajis02-2967	300	4	study	study	NOUN
ajis02-2967	300	5	empirically	empirically	ADV
ajis02-2967	300	6	validates	validate	VERB
ajis02-2967	300	7	the	the	DET
ajis02-2967	300	8	theoretical	theoretical	ADJ
ajis02-2967	300	9	conceptualisation	conceptualisation	NOUN
ajis02-2967	300	10	of	of	ADP
ajis02-2967	300	11	meta	meta	ADJ
ajis02-2967	300	12	-	-	PUNCT
ajis02-2967	300	13	utaut	utaut	NOUN
ajis02-2967	300	14	(	(	PUNCT
ajis02-2967	300	15	dwivedi	dwivedi	PROPN
ajis02-2967	300	16	et	et	PROPN
ajis02-2967	300	17	al	al	PROPN
ajis02-2967	300	18	.	.	PROPN
ajis02-2967	300	19	,	,	PUNCT
ajis02-2967	300	20	2019	2019	NUM
ajis02-2967	300	21	)	)	PUNCT
ajis02-2967	300	22	in	in	ADP
ajis02-2967	300	23	the	the	PRON
ajis02-2967	300	24	is	be	AUX
ajis02-2967	300	25	literature	literature	NOUN
ajis02-2967	300	26	.	.	PUNCT
ajis02-2967	301	1	in	in	ADP
ajis02-2967	301	2	doing	do	VERB
ajis02-2967	301	3	so	so	ADV
ajis02-2967	301	4	,	,	PUNCT
ajis02-2967	301	5	researchers	researcher	NOUN
ajis02-2967	301	6	propose	propose	VERB
ajis02-2967	301	7	that	that	SCONJ
ajis02-2967	301	8	(	(	PUNCT
ajis02-2967	301	9	a	a	X
ajis02-2967	301	10	)	)	PUNCT
ajis02-2967	301	11	attitude	attitude	NOUN
ajis02-2967	301	12	directly	directly	ADV
ajis02-2967	301	13	impacts	impact	VERB
ajis02-2967	301	14	usage	usage	NOUN
ajis02-2967	301	15	behaviour	behaviour	NOUN
ajis02-2967	301	16	(	(	PUNCT
ajis02-2967	301	17	b	b	NOUN
ajis02-2967	301	18	)	)	PUNCT
ajis02-2967	301	19	attitude	attitude	NOUN
ajis02-2967	301	20	mediates	mediate	VERB
ajis02-2967	301	21	the	the	DET
ajis02-2967	301	22	effects	effect	NOUN
ajis02-2967	301	23	of	of	ADP
ajis02-2967	301	24	ta	ta	PROPN
ajis02-2967	301	25	(	(	PUNCT
ajis02-2967	301	26	performance	performance	NOUN
ajis02-2967	301	27	expectancy	expectancy	NOUN
ajis02-2967	301	28	and	and	CCONJ
ajis02-2967	301	29	effort	effort	NOUN
ajis02-2967	301	30	expectancy	expectancy	NOUN
ajis02-2967	301	31	)	)	PUNCT
ajis02-2967	301	32	,	,	PUNCT
ajis02-2967	301	33	and	and	CCONJ
ajis02-2967	301	34	cf	cf	INTJ
ajis02-2967	301	35	(	(	PUNCT
ajis02-2967	301	36	facilitating	facilitate	VERB
ajis02-2967	301	37	conditions	condition	NOUN
ajis02-2967	301	38	and	and	CCONJ
ajis02-2967	301	39	social	social	ADJ
ajis02-2967	301	40	influence	influence	NOUN
ajis02-2967	301	41	)	)	PUNCT
ajis02-2967	301	42	on	on	ADP
ajis02-2967	301	43	user	user	NOUN
ajis02-2967	301	44	behaviour	behaviour	NOUN
ajis02-2967	301	45	.	.	PUNCT
ajis02-2967	302	1	the	the	DET
ajis02-2967	302	2	pls	pls	NOUN
ajis02-2967	302	3	-	-	PUNCT
ajis02-2967	302	4	pm	pm	NOUN
ajis02-2967	302	5	results	result	NOUN
ajis02-2967	302	6	validate	validate	VERB
ajis02-2967	302	7	that	that	SCONJ
ajis02-2967	302	8	customers	customer	NOUN
ajis02-2967	302	9	'	'	PART
ajis02-2967	302	10	attitudes	attitude	NOUN
ajis02-2967	302	11	towards	towards	ADP
ajis02-2967	302	12	srt	srt	NOUN
ajis02-2967	302	13	directly	directly	ADV
ajis02-2967	302	14	influenced	influence	VERB
ajis02-2967	302	15	ceb	ceb	PROPN
ajis02-2967	302	16	towards	towards	ADP
ajis02-2967	302	17	srt	srt	NOUN
ajis02-2967	302	18	and	and	CCONJ
ajis02-2967	302	19	also	also	ADV
ajis02-2967	302	20	mediated	mediate	VERB
ajis02-2967	302	21	the	the	DET
ajis02-2967	302	22	effects	effect	NOUN
ajis02-2967	302	23	of	of	ADP
ajis02-2967	302	24	ta	ta	PROPN
ajis02-2967	302	25	,	,	PUNCT
ajis02-2967	302	26	cf	cf	NOUN
ajis02-2967	302	27	on	on	ADP
ajis02-2967	302	28	ceb	ceb	PROPN
ajis02-2967	302	29	.	.	PUNCT
ajis02-2967	303	1	by	by	ADP
ajis02-2967	303	2	doing	do	VERB
ajis02-2967	303	3	so	so	ADV
ajis02-2967	303	4	,	,	PUNCT
ajis02-2967	303	5	the	the	DET
ajis02-2967	303	6	study	study	NOUN
ajis02-2967	303	7	deviates	deviate	VERB
ajis02-2967	303	8	from	from	ADP
ajis02-2967	303	9	the	the	DET
ajis02-2967	303	10	widely	widely	ADV
ajis02-2967	303	11	prevalent	prevalent	ADJ
ajis02-2967	303	12	theoretical	theoretical	ADJ
ajis02-2967	303	13	conceptualisation	conceptualisation	NOUN
ajis02-2967	303	14	in	in	ADP
ajis02-2967	303	15	the	the	DET
ajis02-2967	303	16	literature	literature	NOUN
ajis02-2967	303	17	that	that	PRON
ajis02-2967	303	18	does	do	AUX
ajis02-2967	303	19	not	not	PART
ajis02-2967	303	20	include	include	VERB
ajis02-2967	303	21	the	the	DET
ajis02-2967	303	22	role	role	NOUN
ajis02-2967	303	23	of	of	ADP
ajis02-2967	303	24	customer	customer	NOUN
ajis02-2967	303	25	attitude	attitude	NOUN
ajis02-2967	303	26	in	in	ADP
ajis02-2967	303	27	shaping	shape	VERB
ajis02-2967	303	28	usage	usage	NOUN
ajis02-2967	303	29	behaviour	behaviour	NOUN
ajis02-2967	303	30	and	and	CCONJ
ajis02-2967	303	31	instead	instead	ADV
ajis02-2967	303	32	relies	rely	VERB
ajis02-2967	303	33	on	on	ADP
ajis02-2967	303	34	directly	directly	ADV
ajis02-2967	303	35	monitoring	monitor	VERB
ajis02-2967	303	36	the	the	DET
ajis02-2967	303	37	impact	impact	NOUN
ajis02-2967	303	38	of	of	ADP
ajis02-2967	303	39	ta	ta	PROPN
ajis02-2967	303	40	,	,	PUNCT
ajis02-2967	303	41	cf	cf	X
ajis02-2967	303	42	on	on	ADP
ajis02-2967	303	43	behavioural	behavioural	ADJ
ajis02-2967	303	44	intention	intention	NOUN
ajis02-2967	303	45	and	and	CCONJ
ajis02-2967	303	46	engagement	engagement	NOUN
ajis02-2967	303	47	behaviour	behaviour	NOUN
ajis02-2967	303	48	(	(	PUNCT
ajis02-2967	303	49	alalwan	alalwan	NOUN
ajis02-2967	303	50	et	et	NOUN
ajis02-2967	303	51	al	al	PROPN
ajis02-2967	303	52	.	.	PROPN
ajis02-2967	303	53	,	,	PUNCT
ajis02-2967	303	54	2017	2017	NUM
ajis02-2967	303	55	;	;	PUNCT
ajis02-2967	303	56	kapser	kapser	ADJ
ajis02-2967	303	57	and	and	CCONJ
ajis02-2967	303	58	abdelrahman	abdelrahman	NOUN
ajis02-2967	303	59	,	,	PUNCT
ajis02-2967	303	60	2020	2020	NUM
ajis02-2967	303	61	)	)	PUNCT
ajis02-2967	303	62	.	.	PUNCT
ajis02-2967	304	1	secondly	secondly	ADV
ajis02-2967	304	2	,	,	PUNCT
ajis02-2967	304	3	previous	previous	ADJ
ajis02-2967	304	4	studies	study	NOUN
ajis02-2967	304	5	have	have	AUX
ajis02-2967	304	6	examined	examine	VERB
ajis02-2967	304	7	the	the	DET
ajis02-2967	304	8	role	role	NOUN
ajis02-2967	304	9	of	of	ADP
ajis02-2967	304	10	customer	customer	NOUN
ajis02-2967	304	11	engagement	engagement	NOUN
ajis02-2967	304	12	(	(	PUNCT
ajis02-2967	304	13	cognitive	cognitive	ADJ
ajis02-2967	304	14	and	and	CCONJ
ajis02-2967	304	15	emotional	emotional	ADJ
ajis02-2967	304	16	)	)	PUNCT
ajis02-2967	304	17	in	in	ADP
ajis02-2967	304	18	establishing	establish	VERB
ajis02-2967	304	19	ceb	ceb	PROPN
ajis02-2967	304	20	towards	towards	ADP
ajis02-2967	304	21	srt	srt	PROPN
ajis02-2967	304	22	(	(	PUNCT
ajis02-2967	304	23	fan	fan	NOUN
ajis02-2967	304	24	et	et	PROPN
ajis02-2967	304	25	al	al	PROPN
ajis02-2967	304	26	.	.	PROPN
ajis02-2967	304	27	,	,	PUNCT
ajis02-2967	304	28	2020	2020	NUM
ajis02-2967	304	29	)	)	PUNCT
ajis02-2967	304	30	.	.	PUNCT
ajis02-2967	305	1	since	since	SCONJ
ajis02-2967	305	2	,	,	PUNCT
ajis02-2967	305	3	attitude	attitude	NOUN
ajis02-2967	305	4	plays	play	VERB
ajis02-2967	305	5	a	a	DET
ajis02-2967	305	6	central	central	ADJ
ajis02-2967	305	7	role	role	NOUN
ajis02-2967	305	8	in	in	ADP
ajis02-2967	305	9	the	the	DET
ajis02-2967	305	10	usage	usage	NOUN
ajis02-2967	305	11	behaviour	behaviour	NOUN
ajis02-2967	305	12	of	of	ADP
ajis02-2967	305	13	technologically	technologically	ADV
ajis02-2967	305	14	innovative	innovative	ADJ
ajis02-2967	305	15	products	product	NOUN
ajis02-2967	305	16	(	(	PUNCT
ajis02-2967	305	17	dwivedi	dwivedi	PROPN
ajis02-2967	305	18	et	et	PROPN
ajis02-2967	305	19	al	al	PROPN
ajis02-2967	305	20	.	.	PROPN
ajis02-2967	305	21	,	,	PUNCT
ajis02-2967	305	22	2019	2019	NUM
ajis02-2967	305	23	,	,	PUNCT
ajis02-2967	305	24	2020	2020	NUM
ajis02-2967	305	25	)	)	PUNCT
ajis02-2967	305	26	,	,	PUNCT
ajis02-2967	305	27	the	the	DET
ajis02-2967	305	28	present	present	ADJ
ajis02-2967	305	29	study	study	NOUN
ajis02-2967	305	30	incorporated	incorporate	VERB
ajis02-2967	305	31	and	and	CCONJ
ajis02-2967	305	32	investigated	investigate	VERB
ajis02-2967	305	33	the	the	DET
ajis02-2967	305	34	role	role	NOUN
ajis02-2967	305	35	of	of	ADP
ajis02-2967	305	36	customers	customer	NOUN
ajis02-2967	305	37	’	’	PART
ajis02-2967	305	38	attitude	attitude	NOUN
ajis02-2967	305	39	and	and	CCONJ
ajis02-2967	305	40	behavioural	behavioural	ADJ
ajis02-2967	305	41	intention	intention	NOUN
ajis02-2967	305	42	in	in	ADP
ajis02-2967	305	43	displaying	display	VERB
ajis02-2967	305	44	ceb	ceb	PROPN
ajis02-2967	305	45	towards	towards	ADP
ajis02-2967	305	46	srt	srt	NOUN
ajis02-2967	305	47	.	.	PUNCT
ajis02-2967	306	1	this	this	DET
ajis02-2967	306	2	contribution	contribution	NOUN
ajis02-2967	306	3	is	be	AUX
ajis02-2967	306	4	a	a	DET
ajis02-2967	306	5	welcome	welcome	ADJ
ajis02-2967	306	6	addition	addition	NOUN
ajis02-2967	306	7	to	to	ADP
ajis02-2967	306	8	the	the	DET
ajis02-2967	306	9	literature	literature	NOUN
ajis02-2967	306	10	given	give	VERB
ajis02-2967	306	11	the	the	DET
ajis02-2967	306	12	lack	lack	NOUN
ajis02-2967	306	13	of	of	ADP
ajis02-2967	306	14	research	research	NOUN
ajis02-2967	306	15	into	into	ADP
ajis02-2967	306	16	ceb	ceb	PROPN
ajis02-2967	306	17	towards	towards	ADP
ajis02-2967	306	18	srt	srt	PROPN
ajis02-2967	306	19	(	(	PUNCT
ajis02-2967	306	20	wang	wang	PROPN
ajis02-2967	306	21	,	,	PUNCT
ajis02-2967	306	22	2020	2020	NUM
ajis02-2967	306	23	)	)	PUNCT
ajis02-2967	306	24	.	.	PUNCT
ajis02-2967	307	1	third	third	ADJ
ajis02-2967	307	2	,	,	PUNCT
ajis02-2967	307	3	the	the	DET
ajis02-2967	307	4	results	result	NOUN
ajis02-2967	307	5	advance	advance	VERB
ajis02-2967	307	6	earlier	early	ADJ
ajis02-2967	307	7	research	research	NOUN
ajis02-2967	307	8	on	on	ADP
ajis02-2967	307	9	factors	factor	NOUN
ajis02-2967	307	10	influencing	influence	VERB
ajis02-2967	307	11	customers	customer	NOUN
ajis02-2967	307	12	’	'	PUNCT
ajis02-2967	307	13	attitude	attitude	NOUN
ajis02-2967	307	14	towards	towards	ADP
ajis02-2967	307	15	srt	srt	NOUN
ajis02-2967	307	16	.	.	PUNCT
ajis02-2967	308	1	the	the	DET
ajis02-2967	308	2	findings	finding	NOUN
ajis02-2967	308	3	of	of	ADP
ajis02-2967	308	4	this	this	DET
ajis02-2967	308	5	study	study	NOUN
ajis02-2967	308	6	extend	extend	VERB
ajis02-2967	308	7	the	the	DET
ajis02-2967	308	8	antecedents	antecedent	NOUN
ajis02-2967	308	9	of	of	ADP
ajis02-2967	308	10	customers	customer	NOUN
ajis02-2967	308	11	attitude	attitude	NOUN
ajis02-2967	308	12	towards	towards	ADP
ajis02-2967	308	13	srt	srt	NOUN
ajis02-2967	308	14	by	by	ADP
ajis02-2967	308	15	incorporating	incorporate	VERB
ajis02-2967	308	16	the	the	DET
ajis02-2967	308	17	role	role	NOUN
ajis02-2967	308	18	of	of	ADP
ajis02-2967	308	19	ta	ta	PROPN
ajis02-2967	308	20	and	and	CCONJ
ajis02-2967	308	21	cf	cf	X
ajis02-2967	308	22	in	in	ADP
ajis02-2967	308	23	influencing	influence	VERB
ajis02-2967	308	24	customers	customer	NOUN
ajis02-2967	308	25	’	’	PART
ajis02-2967	308	26	attitudes	attitude	NOUN
ajis02-2967	308	27	towards	towards	ADP
ajis02-2967	308	28	srt	srt	NOUN
ajis02-2967	308	29	.	.	PUNCT
ajis02-2967	309	1	this	this	DET
ajis02-2967	309	2	study	study	NOUN
ajis02-2967	309	3	answers	answer	VERB
ajis02-2967	309	4	the	the	DET
ajis02-2967	309	5	call	call	NOUN
ajis02-2967	309	6	for	for	ADP
ajis02-2967	309	7	more	more	ADJ
ajis02-2967	309	8	research	research	NOUN
ajis02-2967	309	9	into	into	ADP
ajis02-2967	309	10	including	include	VERB
ajis02-2967	309	11	the	the	DET
ajis02-2967	309	12	contextual	contextual	ADJ
ajis02-2967	309	13	factors	factor	NOUN
ajis02-2967	309	14	in	in	ADP
ajis02-2967	309	15	technologyenabled	technologyenable	VERB
ajis02-2967	309	16	retail	retail	ADJ
ajis02-2967	309	17	environments	environment	NOUN
ajis02-2967	309	18	(	(	PUNCT
ajis02-2967	309	19	patil	patil	PROPN
ajis02-2967	309	20	et	et	PROPN
ajis02-2967	309	21	al	al	PROPN
ajis02-2967	309	22	.	.	PROPN
ajis02-2967	309	23	,	,	PUNCT
ajis02-2967	309	24	2020	2020	NUM
ajis02-2967	309	25	;	;	PUNCT
ajis02-2967	309	26	hollebeek	hollebeek	NOUN
ajis02-2967	309	27	et	et	PROPN
ajis02-2967	309	28	al	al	PROPN
ajis02-2967	309	29	.	.	PROPN
ajis02-2967	309	30	,	,	PUNCT
ajis02-2967	309	31	2019	2019	NUM
ajis02-2967	309	32	)	)	PUNCT
ajis02-2967	309	33	.	.	PUNCT
ajis02-2967	310	1	results	result	NOUN
ajis02-2967	310	2	reveal	reveal	VERB
ajis02-2967	310	3	effort	effort	NOUN
ajis02-2967	310	4	expectancy	expectancy	NOUN
ajis02-2967	310	5	to	to	PART
ajis02-2967	310	6	be	be	AUX
ajis02-2967	310	7	a	a	DET
ajis02-2967	310	8	non	non	ADJ
ajis02-2967	310	9	-	-	ADJ
ajis02-2967	310	10	significant	significant	ADJ
ajis02-2967	310	11	predictor	predictor	NOUN
ajis02-2967	310	12	of	of	ADP
ajis02-2967	310	13	customers	customer	NOUN
ajis02-2967	310	14	'	'	PART
ajis02-2967	310	15	attitude	attitude	NOUN
ajis02-2967	310	16	towards	towards	ADP
ajis02-2967	310	17	srt	srt	NOUN
ajis02-2967	310	18	.	.	PUNCT
ajis02-2967	311	1	this	this	DET
ajis02-2967	311	2	result	result	NOUN
ajis02-2967	311	3	can	can	AUX
ajis02-2967	311	4	be	be	AUX
ajis02-2967	311	5	interpreted	interpret	VERB
ajis02-2967	311	6	with	with	ADP
ajis02-2967	311	7	an	an	DET
ajis02-2967	311	8	argument	argument	NOUN
ajis02-2967	311	9	that	that	PRON
ajis02-2967	311	10	effort	effort	NOUN
ajis02-2967	311	11	expectancy	expectancy	NOUN
ajis02-2967	311	12	may	may	AUX
ajis02-2967	311	13	not	not	PART
ajis02-2967	311	14	act	act	VERB
ajis02-2967	311	15	as	as	ADP
ajis02-2967	311	16	a	a	DET
ajis02-2967	311	17	strong	strong	ADJ
ajis02-2967	311	18	predictor	predictor	NOUN
ajis02-2967	311	19	if	if	SCONJ
ajis02-2967	311	20	facilitating	facilitate	VERB
ajis02-2967	311	21	conditions	condition	NOUN
ajis02-2967	311	22	are	be	AUX
ajis02-2967	311	23	included	include	VERB
ajis02-2967	311	24	in	in	ADP
ajis02-2967	311	25	the	the	DET
ajis02-2967	311	26	model	model	NOUN
ajis02-2967	311	27	(	(	PUNCT
ajis02-2967	311	28	venkatesh	venkatesh	PROPN
ajis02-2967	311	29	et	et	PROPN
ajis02-2967	311	30	al	al	PROPN
ajis02-2967	311	31	.	.	PROPN
ajis02-2967	311	32	,	,	PUNCT
ajis02-2967	311	33	2003	2003	NUM
ajis02-2967	311	34	)	)	PUNCT
ajis02-2967	311	35	.	.	PUNCT
ajis02-2967	312	1	these	these	DET
ajis02-2967	312	2	findings	finding	NOUN
ajis02-2967	312	3	extend	extend	VERB
ajis02-2967	312	4	our	our	PRON
ajis02-2967	312	5	knowledge	knowledge	NOUN
ajis02-2967	312	6	concerning	concern	VERB
ajis02-2967	312	7	the	the	DET
ajis02-2967	312	8	role	role	NOUN
ajis02-2967	312	9	of	of	ADP
ajis02-2967	312	10	additional	additional	ADJ
ajis02-2967	312	11	antecedents	antecedent	NOUN
ajis02-2967	312	12	influencing	influence	VERB
ajis02-2967	312	13	customers	customer	NOUN
ajis02-2967	312	14	'	'	PART
ajis02-2967	312	15	attitudes	attitude	NOUN
ajis02-2967	312	16	towards	towards	ADP
ajis02-2967	312	17	srt	srt	NOUN
ajis02-2967	312	18	.	.	PUNCT
ajis02-2967	313	1	finally	finally	ADV
ajis02-2967	313	2	,	,	PUNCT
ajis02-2967	313	3	regarding	regard	VERB
ajis02-2967	313	4	srt	srt	NOUN
ajis02-2967	313	5	characteristics	characteristic	NOUN
ajis02-2967	313	6	,	,	PUNCT
ajis02-2967	313	7	results	result	NOUN
ajis02-2967	313	8	support	support	VERB
ajis02-2967	313	9	the	the	DET
ajis02-2967	313	10	role	role	NOUN
ajis02-2967	313	11	of	of	ADP
ajis02-2967	313	12	srt	srt	ADJ
ajis02-2967	313	13	novelty	novelty	NOUN
ajis02-2967	313	14	,	,	PUNCT
ajis02-2967	313	15	srt	srt	NOUN
ajis02-2967	313	16	effectiveness	effectiveness	NOUN
ajis02-2967	313	17	,	,	PUNCT
ajis02-2967	313	18	and	and	CCONJ
ajis02-2967	313	19	srt	srt	NOUN
ajis02-2967	313	20	interaction	interaction	NOUN
ajis02-2967	313	21	quality	quality	NOUN
ajis02-2967	313	22	in	in	ADP
ajis02-2967	313	23	influencing	influence	VERB
ajis02-2967	313	24	customers	customer	NOUN
ajis02-2967	313	25	'	'	PART
ajis02-2967	313	26	performance	performance	NOUN
ajis02-2967	313	27	expectancy	expectancy	NOUN
ajis02-2967	313	28	.	.	PUNCT
ajis02-2967	314	1	the	the	DET
ajis02-2967	314	2	results	result	NOUN
ajis02-2967	314	3	also	also	ADV
ajis02-2967	314	4	support	support	VERB
ajis02-2967	314	5	the	the	DET
ajis02-2967	314	6	role	role	NOUN
ajis02-2967	314	7	of	of	ADP
ajis02-2967	314	8	srt	srt	NOUN
ajis02-2967	314	9	effectiveness	effectiveness	NOUN
ajis02-2967	314	10	and	and	CCONJ
ajis02-2967	314	11	srt	srt	NOUN
ajis02-2967	314	12	interaction	interaction	NOUN
ajis02-2967	314	13	quality	quality	NOUN
ajis02-2967	314	14	in	in	ADP
ajis02-2967	314	15	influencing	influence	VERB
ajis02-2967	314	16	customers	customer	NOUN
ajis02-2967	314	17	'	'	PART
ajis02-2967	314	18	perception	perception	NOUN
ajis02-2967	314	19	of	of	ADP
ajis02-2967	314	20	effort	effort	NOUN
ajis02-2967	314	21	expectancy	expectancy	NOUN
ajis02-2967	314	22	and	and	CCONJ
ajis02-2967	314	23	facilitating	facilitate	VERB
ajis02-2967	314	24	conditions	condition	NOUN
ajis02-2967	314	25	.	.	PUNCT
ajis02-2967	315	1	these	these	DET
ajis02-2967	315	2	findings	finding	NOUN
ajis02-2967	315	3	corroborate	corroborate	VERB
ajis02-2967	315	4	and	and	CCONJ
ajis02-2967	315	5	enhance	enhance	VERB
ajis02-2967	315	6	previous	previous	ADJ
ajis02-2967	315	7	research	research	NOUN
ajis02-2967	315	8	findings	finding	NOUN
ajis02-2967	315	9	on	on	ADP
ajis02-2967	315	10	the	the	DET
ajis02-2967	315	11	role	role	NOUN
ajis02-2967	315	12	of	of	ADP
ajis02-2967	315	13	srt	srt	NOUN
ajis02-2967	315	14	characteristics	characteristic	NOUN
ajis02-2967	315	15	in	in	ADP
ajis02-2967	315	16	enhancing	enhance	VERB
ajis02-2967	315	17	perceived	perceive	VERB
ajis02-2967	315	18	value	value	NOUN
ajis02-2967	315	19	(	(	PUNCT
ajis02-2967	315	20	adapa	adapa	VERB
ajis02-2967	315	21	et	et	PROPN
ajis02-2967	315	22	al	al	PROPN
ajis02-2967	315	23	.	.	PROPN
ajis02-2967	315	24	,	,	PUNCT
ajis02-2967	315	25	2020	2020	NUM
ajis02-2967	315	26	)	)	PUNCT
ajis02-2967	315	27	.	.	PUNCT
ajis02-2967	316	1	overall	overall	ADJ
ajis02-2967	316	2	,	,	PUNCT
ajis02-2967	316	3	by	by	ADP
ajis02-2967	316	4	examining	examine	VERB
ajis02-2967	316	5	the	the	DET
ajis02-2967	316	6	impact	impact	NOUN
ajis02-2967	316	7	of	of	ADP
ajis02-2967	316	8	srt	srt	ADJ
ajis02-2967	316	9	characteristics	characteristic	NOUN
ajis02-2967	316	10	on	on	ADP
ajis02-2967	316	11	customers	customer	NOUN
ajis02-2967	316	12	’	’	PART
ajis02-2967	316	13	affective	affective	ADJ
ajis02-2967	316	14	responses	response	NOUN
ajis02-2967	316	15	and	and	CCONJ
ajis02-2967	316	16	its	its	PRON
ajis02-2967	316	17	subsequent	subsequent	ADJ
ajis02-2967	316	18	impact	impact	NOUN
ajis02-2967	316	19	in	in	ADP
ajis02-2967	316	20	driving	drive	VERB
ajis02-2967	316	21	australasian	australasian	ADJ
ajis02-2967	316	22	journal	journal	NOUN
ajis02-2967	316	23	of	of	ADP
ajis02-2967	316	24	information	information	PROPN
ajis02-2967	316	25	systems	systems	PROPN
ajis02-2967	316	26	roy	roy	PROPN
ajis02-2967	316	27	,	,	PUNCT
ajis02-2967	316	28	singh	singh	PROPN
ajis02-2967	316	29	&	&	CCONJ
ajis02-2967	316	30	shabnam	shabnam	PROPN
ajis02-2967	316	31	2021	2021	NUM
ajis02-2967	316	32	,	,	PUNCT
ajis02-2967	316	33	vol	vol	NOUN
ajis02-2967	316	34	25	25	NUM
ajis02-2967	316	35	,	,	PUNCT
ajis02-2967	316	36	research	research	NOUN
ajis02-2967	316	37	on	on	ADP
ajis02-2967	316	38	user	user	NOUN
ajis02-2967	316	39	involvement	involvement	NOUN
ajis02-2967	316	40	modelling	model	VERB
ajis02-2967	316	41	customer	customer	NOUN
ajis02-2967	316	42	engagement	engagement	NOUN
ajis02-2967	316	43	behaviour	behaviour	NOUN
ajis02-2967	316	44	18	18	NUM
ajis02-2967	316	45	customers	customer	NOUN
ajis02-2967	316	46	'	'	PART
ajis02-2967	316	47	attitude	attitude	NOUN
ajis02-2967	316	48	,	,	PUNCT
ajis02-2967	316	49	behavioural	behavioural	ADJ
ajis02-2967	316	50	intention	intention	NOUN
ajis02-2967	316	51	,	,	PUNCT
ajis02-2967	316	52	and	and	CCONJ
ajis02-2967	316	53	ceb	ceb	PROPN
ajis02-2967	316	54	extend	extend	VERB
ajis02-2967	316	55	our	our	PRON
ajis02-2967	316	56	understanding	understanding	NOUN
ajis02-2967	316	57	of	of	ADP
ajis02-2967	316	58	factors	factor	NOUN
ajis02-2967	316	59	that	that	PRON
ajis02-2967	316	60	influence	influence	VERB
ajis02-2967	316	61	ceb	ceb	PROPN
ajis02-2967	316	62	towards	towards	ADP
ajis02-2967	316	63	srt	srt	PROPN
ajis02-2967	316	64	.	.	PROPN
ajis02-2967	316	65	7.2	7.2	NUM
ajis02-2967	316	66	managerial	managerial	ADJ
ajis02-2967	316	67	implications	implication	NOUN
ajis02-2967	316	68	our	our	PRON
ajis02-2967	316	69	findings	finding	NOUN
ajis02-2967	316	70	show	show	VERB
ajis02-2967	316	71	that	that	SCONJ
ajis02-2967	316	72	customers	customer	NOUN
ajis02-2967	316	73	'	'	PART
ajis02-2967	316	74	attitude	attitude	NOUN
ajis02-2967	316	75	towards	towards	ADP
ajis02-2967	316	76	srt	srt	NOUN
ajis02-2967	316	77	significantly	significantly	ADV
ajis02-2967	316	78	influenced	influence	VERB
ajis02-2967	316	79	ceb	ceb	PROPN
ajis02-2967	316	80	towards	towards	ADP
ajis02-2967	316	81	srt	srt	NOUN
ajis02-2967	316	82	,	,	PUNCT
ajis02-2967	316	83	which	which	PRON
ajis02-2967	316	84	implies	imply	VERB
ajis02-2967	316	85	smart	smart	ADJ
ajis02-2967	316	86	retailers	retailer	NOUN
ajis02-2967	316	87	may	may	AUX
ajis02-2967	316	88	find	find	VERB
ajis02-2967	316	89	it	it	PRON
ajis02-2967	316	90	beneficial	beneficial	ADJ
ajis02-2967	316	91	to	to	PART
ajis02-2967	316	92	shape	shape	VERB
ajis02-2967	316	93	customers	customer	NOUN
ajis02-2967	316	94	’	’	PART
ajis02-2967	316	95	attitudes	attitude	NOUN
ajis02-2967	316	96	towards	towards	ADP
ajis02-2967	316	97	srt	srt	NOUN
ajis02-2967	316	98	for	for	ADP
ajis02-2967	316	99	eventually	eventually	ADV
ajis02-2967	316	100	encouraging	encourage	VERB
ajis02-2967	316	101	them	they	PRON
ajis02-2967	316	102	to	to	PART
ajis02-2967	316	103	display	display	VERB
ajis02-2967	316	104	ceb	ceb	PROPN
ajis02-2967	316	105	.	.	PUNCT
ajis02-2967	317	1	our	our	PRON
ajis02-2967	317	2	results	result	NOUN
ajis02-2967	317	3	reveal	reveal	VERB
ajis02-2967	317	4	that	that	SCONJ
ajis02-2967	317	5	customers	customer	NOUN
ajis02-2967	317	6	’	'	PUNCT
ajis02-2967	317	7	attitude	attitude	NOUN
ajis02-2967	317	8	towards	towards	ADP
ajis02-2967	317	9	srt	srt	NOUN
ajis02-2967	317	10	is	be	AUX
ajis02-2967	317	11	shaped	shape	VERB
ajis02-2967	317	12	by	by	ADP
ajis02-2967	317	13	one	one	NUM
ajis02-2967	317	14	of	of	ADP
ajis02-2967	317	15	the	the	DET
ajis02-2967	317	16	technology	technology	NOUN
ajis02-2967	317	17	attributes	attribute	VERB
ajis02-2967	317	18	(	(	PUNCT
ajis02-2967	317	19	i.e.	i.e.	X
ajis02-2967	317	20	,	,	PUNCT
ajis02-2967	317	21	performance	performance	NOUN
ajis02-2967	317	22	expectancy	expectancy	NOUN
ajis02-2967	317	23	)	)	PUNCT
ajis02-2967	317	24	(	(	PUNCT
ajis02-2967	317	25	weerakkody	weerakkody	NOUN
ajis02-2967	317	26	et	et	PROPN
ajis02-2967	317	27	al	al	PROPN
ajis02-2967	317	28	.	.	PROPN
ajis02-2967	317	29	,	,	PUNCT
ajis02-2967	317	30	2017	2017	NUM
ajis02-2967	317	31	)	)	PUNCT
ajis02-2967	317	32	.	.	PUNCT
ajis02-2967	318	1	this	this	DET
ajis02-2967	318	2	result	result	NOUN
ajis02-2967	318	3	signifies	signify	VERB
ajis02-2967	318	4	customers	customer	NOUN
ajis02-2967	318	5	put	put	VERB
ajis02-2967	318	6	significant	significant	ADJ
ajis02-2967	318	7	importance	importance	NOUN
ajis02-2967	318	8	to	to	ADP
ajis02-2967	318	9	the	the	DET
ajis02-2967	318	10	fact	fact	NOUN
ajis02-2967	318	11	of	of	ADP
ajis02-2967	318	12	whether	whether	SCONJ
ajis02-2967	318	13	technology	technology	NOUN
ajis02-2967	318	14	in	in	ADP
ajis02-2967	318	15	question	question	NOUN
ajis02-2967	318	16	offers	offer	VERB
ajis02-2967	318	17	a	a	DET
ajis02-2967	318	18	significant	significant	ADJ
ajis02-2967	318	19	gain	gain	NOUN
ajis02-2967	318	20	in	in	ADP
ajis02-2967	318	21	their	their	PRON
ajis02-2967	318	22	shopping	shopping	NOUN
ajis02-2967	318	23	task	task	NOUN
ajis02-2967	318	24	.	.	PUNCT
ajis02-2967	319	1	therefore	therefore	ADV
ajis02-2967	319	2	,	,	PUNCT
ajis02-2967	319	3	retailers	retailer	NOUN
ajis02-2967	319	4	should	should	AUX
ajis02-2967	319	5	concentrate	concentrate	VERB
ajis02-2967	319	6	on	on	ADP
ajis02-2967	319	7	selecting	select	VERB
ajis02-2967	319	8	those	those	DET
ajis02-2967	319	9	srt	srt	NOUN
ajis02-2967	319	10	that	that	PRON
ajis02-2967	319	11	can	can	AUX
ajis02-2967	319	12	lower	lower	VERB
ajis02-2967	319	13	shopping	shopping	NOUN
ajis02-2967	319	14	hassle	hassle	NOUN
ajis02-2967	319	15	,	,	PUNCT
ajis02-2967	319	16	and	and	CCONJ
ajis02-2967	319	17	discomfort	discomfort	VERB
ajis02-2967	319	18	,	,	PUNCT
ajis02-2967	319	19	and	and	CCONJ
ajis02-2967	319	20	also	also	ADV
ajis02-2967	319	21	can	can	AUX
ajis02-2967	319	22	efficiently	efficiently	ADV
ajis02-2967	319	23	meet	meet	VERB
ajis02-2967	319	24	customer	customer	NOUN
ajis02-2967	319	25	needs	need	NOUN
ajis02-2967	319	26	.	.	PUNCT
ajis02-2967	320	1	possible	possible	ADJ
ajis02-2967	320	2	ways	way	NOUN
ajis02-2967	320	3	to	to	PART
ajis02-2967	320	4	accomplish	accomplish	VERB
ajis02-2967	320	5	these	these	DET
ajis02-2967	320	6	objectives	objective	NOUN
ajis02-2967	320	7	may	may	AUX
ajis02-2967	320	8	include	include	VERB
ajis02-2967	320	9	ensuring	ensure	VERB
ajis02-2967	320	10	the	the	DET
ajis02-2967	320	11	increased	increase	VERB
ajis02-2967	320	12	coordination	coordination	NOUN
ajis02-2967	320	13	with	with	ADP
ajis02-2967	320	14	the	the	DET
ajis02-2967	320	15	developers	developer	NOUN
ajis02-2967	320	16	/	/	SYM
ajis02-2967	320	17	testers	tester	NOUN
ajis02-2967	320	18	of	of	ADP
ajis02-2967	320	19	srt	srt	NOUN
ajis02-2967	320	20	to	to	PART
ajis02-2967	320	21	synchronise	synchronise	VERB
ajis02-2967	320	22	the	the	DET
ajis02-2967	320	23	performance	performance	NOUN
ajis02-2967	320	24	of	of	ADP
ajis02-2967	320	25	srt	srt	NOUN
ajis02-2967	320	26	with	with	ADP
ajis02-2967	320	27	customer	customer	NOUN
ajis02-2967	320	28	expectations	expectation	NOUN
ajis02-2967	320	29	(	(	PUNCT
ajis02-2967	320	30	roy	roy	PROPN
ajis02-2967	320	31	et	et	PROPN
ajis02-2967	320	32	al	al	PROPN
ajis02-2967	320	33	.	.	PROPN
ajis02-2967	320	34	,	,	PUNCT
ajis02-2967	320	35	2018a	2018a	NUM
ajis02-2967	320	36	)	)	PUNCT
ajis02-2967	320	37	.	.	PUNCT
ajis02-2967	321	1	in	in	ADP
ajis02-2967	321	2	addition	addition	NOUN
ajis02-2967	321	3	to	to	ADP
ajis02-2967	321	4	that	that	PRON
ajis02-2967	321	5	,	,	PUNCT
ajis02-2967	321	6	retailers	retailer	NOUN
ajis02-2967	321	7	may	may	AUX
ajis02-2967	321	8	execute	execute	VERB
ajis02-2967	321	9	strategies	strategy	NOUN
ajis02-2967	321	10	to	to	PART
ajis02-2967	321	11	communicate	communicate	VERB
ajis02-2967	321	12	srt	srt	NOUN
ajis02-2967	321	13	capabilities	capability	NOUN
ajis02-2967	321	14	to	to	ADP
ajis02-2967	321	15	potential	potential	ADJ
ajis02-2967	321	16	customers	customer	NOUN
ajis02-2967	321	17	through	through	ADP
ajis02-2967	321	18	product	product	NOUN
ajis02-2967	321	19	brochures	brochure	NOUN
ajis02-2967	321	20	,	,	PUNCT
ajis02-2967	321	21	live	live	ADJ
ajis02-2967	321	22	demonstrations	demonstration	NOUN
ajis02-2967	321	23	,	,	PUNCT
ajis02-2967	321	24	and	and	CCONJ
ajis02-2967	321	25	success	success	NOUN
ajis02-2967	321	26	stories	story	NOUN
ajis02-2967	321	27	(	(	PUNCT
ajis02-2967	321	28	e.g.	e.g.	ADV
ajis02-2967	321	29	,	,	PUNCT
ajis02-2967	321	30	martin	martin	PROPN
ajis02-2967	321	31	and	and	CCONJ
ajis02-2967	321	32	herrero	herrero	PROPN
ajis02-2967	321	33	2012	2012	NUM
ajis02-2967	321	34	;	;	PUNCT
ajis02-2967	321	35	zuiderwijk	zuiderwijk	NOUN
ajis02-2967	321	36	et	et	PROPN
ajis02-2967	321	37	al	al	PROPN
ajis02-2967	321	38	.	.	PROPN
ajis02-2967	321	39	,	,	PUNCT
ajis02-2967	321	40	2015	2015	NUM
ajis02-2967	321	41	)	)	PUNCT
ajis02-2967	321	42	.	.	PUNCT
ajis02-2967	322	1	the	the	DET
ajis02-2967	322	2	results	result	NOUN
ajis02-2967	322	3	also	also	ADV
ajis02-2967	322	4	signify	signify	VERB
ajis02-2967	322	5	that	that	SCONJ
ajis02-2967	322	6	customers	customer	NOUN
ajis02-2967	322	7	’	’	PART
ajis02-2967	322	8	attitudes	attitude	NOUN
ajis02-2967	322	9	towards	towards	ADP
ajis02-2967	322	10	srt	srt	NOUN
ajis02-2967	322	11	are	be	AUX
ajis02-2967	322	12	also	also	ADV
ajis02-2967	322	13	shaped	shape	VERB
ajis02-2967	322	14	by	by	ADP
ajis02-2967	322	15	the	the	DET
ajis02-2967	322	16	contextual	contextual	ADJ
ajis02-2967	322	17	factors	factor	NOUN
ajis02-2967	322	18	(	(	PUNCT
ajis02-2967	322	19	i.e.	i.e.	X
ajis02-2967	322	20	,	,	PUNCT
ajis02-2967	322	21	facilitating	facilitate	VERB
ajis02-2967	322	22	conditions	condition	NOUN
ajis02-2967	322	23	and	and	CCONJ
ajis02-2967	322	24	social	social	ADJ
ajis02-2967	322	25	influence	influence	NOUN
ajis02-2967	322	26	)	)	PUNCT
ajis02-2967	322	27	.	.	PUNCT
ajis02-2967	323	1	interpreting	interpret	VERB
ajis02-2967	323	2	further	far	ADV
ajis02-2967	323	3	reveals	reveal	VERB
ajis02-2967	323	4	customers	customer	NOUN
ajis02-2967	323	5	attribute	attribute	VERB
ajis02-2967	323	6	high	high	ADJ
ajis02-2967	323	7	importance	importance	NOUN
ajis02-2967	323	8	to	to	ADP
ajis02-2967	323	9	facilitating	facilitate	VERB
ajis02-2967	323	10	conditions	condition	NOUN
ajis02-2967	323	11	such	such	ADJ
ajis02-2967	323	12	as	as	ADP
ajis02-2967	323	13	intelligent	intelligent	ADJ
ajis02-2967	323	14	systems	system	NOUN
ajis02-2967	323	15	linked	link	VERB
ajis02-2967	323	16	with	with	ADP
ajis02-2967	323	17	srt	srt	NOUN
ajis02-2967	323	18	and	and	CCONJ
ajis02-2967	323	19	as	as	ADV
ajis02-2967	323	20	well	well	ADV
ajis02-2967	323	21	as	as	ADP
ajis02-2967	323	22	to	to	ADP
ajis02-2967	323	23	the	the	DET
ajis02-2967	323	24	experiences	experience	NOUN
ajis02-2967	323	25	of	of	ADP
ajis02-2967	323	26	other	other	ADJ
ajis02-2967	323	27	individuals	individual	NOUN
ajis02-2967	323	28	in	in	ADP
ajis02-2967	323	29	using	use	VERB
ajis02-2967	323	30	the	the	DET
ajis02-2967	323	31	technology	technology	NOUN
ajis02-2967	323	32	.	.	PUNCT
ajis02-2967	324	1	hence	hence	ADV
ajis02-2967	324	2	,	,	PUNCT
ajis02-2967	324	3	retailers	retailer	NOUN
ajis02-2967	324	4	should	should	AUX
ajis02-2967	324	5	consider	consider	VERB
ajis02-2967	324	6	offering	offer	VERB
ajis02-2967	324	7	high	high	ADJ
ajis02-2967	324	8	-	-	PUNCT
ajis02-2967	324	9	grade	grade	NOUN
ajis02-2967	324	10	infrastructural	infrastructural	ADJ
ajis02-2967	324	11	facilities	facility	NOUN
ajis02-2967	324	12	such	such	ADJ
ajis02-2967	324	13	as	as	ADP
ajis02-2967	324	14	virtual	virtual	ADJ
ajis02-2967	324	15	shelves	shelf	NOUN
ajis02-2967	324	16	,	,	PUNCT
ajis02-2967	324	17	interactive	interactive	ADJ
ajis02-2967	324	18	screens	screen	NOUN
ajis02-2967	324	19	,	,	PUNCT
ajis02-2967	324	20	and	and	CCONJ
ajis02-2967	324	21	in	in	ADP
ajis02-2967	324	22	-	-	PUNCT
ajis02-2967	324	23	store	store	NOUN
ajis02-2967	324	24	mobile	mobile	ADJ
ajis02-2967	324	25	apps	app	NOUN
ajis02-2967	324	26	(	(	PUNCT
ajis02-2967	324	27	fan	fan	NOUN
ajis02-2967	324	28	et	et	PROPN
ajis02-2967	324	29	al	al	PROPN
ajis02-2967	324	30	.	.	PROPN
ajis02-2967	324	31	,	,	PUNCT
ajis02-2967	324	32	2020	2020	NUM
ajis02-2967	324	33	)	)	PUNCT
ajis02-2967	324	34	.	.	PUNCT
ajis02-2967	325	1	also	also	ADV
ajis02-2967	325	2	,	,	PUNCT
ajis02-2967	325	3	assistance	assistance	NOUN
ajis02-2967	325	4	/	/	SYM
ajis02-2967	325	5	training	training	NOUN
ajis02-2967	325	6	centres	centre	NOUN
ajis02-2967	325	7	in	in	ADP
ajis02-2967	325	8	the	the	DET
ajis02-2967	325	9	premises	premise	NOUN
ajis02-2967	325	10	may	may	AUX
ajis02-2967	325	11	act	act	VERB
ajis02-2967	325	12	as	as	ADP
ajis02-2967	325	13	one	one	NUM
ajis02-2967	325	14	of	of	ADP
ajis02-2967	325	15	the	the	DET
ajis02-2967	325	16	important	important	ADJ
ajis02-2967	325	17	drivers	driver	NOUN
ajis02-2967	325	18	to	to	PART
ajis02-2967	325	19	encourage	encourage	VERB
ajis02-2967	325	20	customers	customer	NOUN
ajis02-2967	325	21	'	'	PART
ajis02-2967	325	22	attitudes	attitude	NOUN
ajis02-2967	325	23	towards	towards	ADP
ajis02-2967	325	24	srt	srt	NOUN
ajis02-2967	325	25	(	(	PUNCT
ajis02-2967	325	26	sabherwal	sabherwal	NOUN
ajis02-2967	325	27	et	et	NOUN
ajis02-2967	325	28	al	al	PROPN
ajis02-2967	325	29	.	.	PROPN
ajis02-2967	325	30	,	,	PUNCT
ajis02-2967	325	31	2006	2006	NUM
ajis02-2967	325	32	;	;	PUNCT
ajis02-2967	325	33	chiu	chiu	PROPN
ajis02-2967	325	34	et	et	PROPN
ajis02-2967	325	35	al	al	PROPN
ajis02-2967	325	36	.	.	PROPN
ajis02-2967	325	37	,	,	PUNCT
ajis02-2967	325	38	2012	2012	NUM
ajis02-2967	325	39	)	)	PUNCT
ajis02-2967	325	40	.	.	PUNCT
ajis02-2967	326	1	smart	smart	ADJ
ajis02-2967	326	2	retailers	retailer	NOUN
ajis02-2967	326	3	may	may	AUX
ajis02-2967	326	4	proactively	proactively	ADV
ajis02-2967	326	5	engage	engage	VERB
ajis02-2967	326	6	in	in	ADP
ajis02-2967	326	7	creating	create	VERB
ajis02-2967	326	8	social	social	ADJ
ajis02-2967	326	9	influence	influence	NOUN
ajis02-2967	326	10	with	with	ADP
ajis02-2967	326	11	a	a	DET
ajis02-2967	326	12	capacity	capacity	NOUN
ajis02-2967	326	13	of	of	ADP
ajis02-2967	326	14	exerting	exert	VERB
ajis02-2967	326	15	influence	influence	NOUN
ajis02-2967	326	16	on	on	ADP
ajis02-2967	326	17	customers	customer	NOUN
ajis02-2967	326	18	.	.	PUNCT
ajis02-2967	327	1	this	this	DET
ajis02-2967	327	2	engagement	engagement	NOUN
ajis02-2967	327	3	may	may	AUX
ajis02-2967	327	4	include	include	VERB
ajis02-2967	327	5	arranging	arrange	VERB
ajis02-2967	327	6	forums	forum	NOUN
ajis02-2967	327	7	/	/	SYM
ajis02-2967	327	8	panels	panel	NOUN
ajis02-2967	327	9	for	for	ADP
ajis02-2967	327	10	exchanging	exchange	VERB
ajis02-2967	327	11	best	good	ADJ
ajis02-2967	327	12	use	use	NOUN
ajis02-2967	327	13	practices	practice	NOUN
ajis02-2967	327	14	or	or	CCONJ
ajis02-2967	327	15	instituting	institute	VERB
ajis02-2967	327	16	advocates	advocate	NOUN
ajis02-2967	327	17	who	who	PRON
ajis02-2967	327	18	are	be	AUX
ajis02-2967	327	19	inspired	inspire	VERB
ajis02-2967	327	20	to	to	PART
ajis02-2967	327	21	use	use	VERB
ajis02-2967	327	22	srt	srt	NOUN
ajis02-2967	327	23	which	which	PRON
ajis02-2967	327	24	eventually	eventually	ADV
ajis02-2967	327	25	can	can	AUX
ajis02-2967	327	26	generate	generate	VERB
ajis02-2967	327	27	positive	positive	ADJ
ajis02-2967	327	28	word	word	NOUN
ajis02-2967	327	29	-	-	PUNCT
ajis02-2967	327	30	of	of	ADP
ajis02-2967	327	31	-	-	PUNCT
ajis02-2967	327	32	mouth	mouth	NOUN
ajis02-2967	327	33	,	,	PUNCT
ajis02-2967	327	34	and	and	CCONJ
ajis02-2967	327	35	handle	handle	VERB
ajis02-2967	327	36	negative	negative	ADJ
ajis02-2967	327	37	feedback	feedback	NOUN
ajis02-2967	327	38	(	(	PUNCT
ajis02-2967	327	39	pynoo	pynoo	VERB
ajis02-2967	327	40	et	et	PROPN
ajis02-2967	327	41	al	al	PROPN
ajis02-2967	327	42	.	.	PROPN
ajis02-2967	327	43	,	,	PUNCT
ajis02-2967	327	44	2011	2011	NUM
ajis02-2967	327	45	)	)	PUNCT
ajis02-2967	327	46	.	.	PUNCT
ajis02-2967	328	1	our	our	PRON
ajis02-2967	328	2	results	result	NOUN
ajis02-2967	328	3	reveal	reveal	VERB
ajis02-2967	328	4	that	that	SCONJ
ajis02-2967	328	5	the	the	DET
ajis02-2967	328	6	technology	technology	NOUN
ajis02-2967	328	7	characteristics	characteristic	VERB
ajis02-2967	328	8	influence	influence	NOUN
ajis02-2967	328	9	customers	customer	NOUN
ajis02-2967	328	10	'	'	PART
ajis02-2967	328	11	perception	perception	NOUN
ajis02-2967	328	12	of	of	ADP
ajis02-2967	328	13	technology	technology	NOUN
ajis02-2967	328	14	attributes	attribute	NOUN
ajis02-2967	328	15	(	(	PUNCT
ajis02-2967	328	16	performance	performance	NOUN
ajis02-2967	328	17	expectancy	expectancy	NOUN
ajis02-2967	328	18	and	and	CCONJ
ajis02-2967	328	19	effort	effort	NOUN
ajis02-2967	328	20	expectancy	expectancy	NOUN
ajis02-2967	328	21	)	)	PUNCT
ajis02-2967	328	22	and	and	CCONJ
ajis02-2967	328	23	contextual	contextual	ADJ
ajis02-2967	328	24	factors	factor	NOUN
ajis02-2967	328	25	(	(	PUNCT
ajis02-2967	328	26	social	social	ADJ
ajis02-2967	328	27	influence	influence	NOUN
ajis02-2967	328	28	and	and	CCONJ
ajis02-2967	328	29	facilitating	facilitate	VERB
ajis02-2967	328	30	conditions	condition	NOUN
ajis02-2967	328	31	)	)	PUNCT
ajis02-2967	328	32	.	.	PUNCT
ajis02-2967	329	1	in	in	ADP
ajis02-2967	329	2	the	the	DET
ajis02-2967	329	3	context	context	NOUN
ajis02-2967	329	4	of	of	ADP
ajis02-2967	329	5	srt	srt	NOUN
ajis02-2967	329	6	,	,	PUNCT
ajis02-2967	329	7	performance	performance	NOUN
ajis02-2967	329	8	expectancy	expectancy	NOUN
ajis02-2967	329	9	is	be	AUX
ajis02-2967	329	10	influenced	influence	VERB
ajis02-2967	329	11	by	by	ADP
ajis02-2967	329	12	all	all	DET
ajis02-2967	329	13	three	three	NUM
ajis02-2967	329	14	srt	srt	NOUN
ajis02-2967	329	15	characteristics	characteristic	NOUN
ajis02-2967	329	16	examined	examine	VERB
ajis02-2967	329	17	in	in	ADP
ajis02-2967	329	18	the	the	DET
ajis02-2967	329	19	study	study	NOUN
ajis02-2967	329	20	(	(	PUNCT
ajis02-2967	329	21	i.e.	i.e.	X
ajis02-2967	329	22	novelty	novelty	NOUN
ajis02-2967	329	23	,	,	PUNCT
ajis02-2967	329	24	effectiveness	effectiveness	NOUN
ajis02-2967	329	25	,	,	PUNCT
ajis02-2967	329	26	and	and	CCONJ
ajis02-2967	329	27	interaction	interaction	NOUN
ajis02-2967	329	28	quality	quality	NOUN
ajis02-2967	329	29	)	)	PUNCT
ajis02-2967	329	30	.	.	PUNCT
ajis02-2967	330	1	also	also	ADV
ajis02-2967	330	2	,	,	PUNCT
ajis02-2967	330	3	effort	effort	NOUN
ajis02-2967	330	4	expectancy	expectancy	NOUN
ajis02-2967	330	5	and	and	CCONJ
ajis02-2967	330	6	facilitating	facilitate	VERB
ajis02-2967	330	7	conditions	condition	NOUN
ajis02-2967	330	8	are	be	AUX
ajis02-2967	330	9	influenced	influence	VERB
ajis02-2967	330	10	by	by	ADP
ajis02-2967	330	11	effectiveness	effectiveness	NOUN
ajis02-2967	330	12	and	and	CCONJ
ajis02-2967	330	13	interaction	interaction	NOUN
ajis02-2967	330	14	quality	quality	NOUN
ajis02-2967	330	15	.	.	PUNCT
ajis02-2967	331	1	hence	hence	ADV
ajis02-2967	331	2	,	,	PUNCT
ajis02-2967	331	3	retailers	retailer	NOUN
ajis02-2967	331	4	should	should	AUX
ajis02-2967	331	5	consider	consider	VERB
ajis02-2967	331	6	adopting	adopt	VERB
ajis02-2967	331	7	those	those	DET
ajis02-2967	331	8	srt	srt	NOUN
ajis02-2967	331	9	that	that	PRON
ajis02-2967	331	10	have	have	VERB
ajis02-2967	331	11	a	a	DET
ajis02-2967	331	12	novel	novel	ADJ
ajis02-2967	331	13	stimulus	stimulus	NOUN
ajis02-2967	331	14	,	,	PUNCT
ajis02-2967	331	15	quality	quality	NOUN
ajis02-2967	331	16	interaction	interaction	NOUN
ajis02-2967	331	17	,	,	PUNCT
ajis02-2967	331	18	and	and	CCONJ
ajis02-2967	331	19	are	be	AUX
ajis02-2967	331	20	effective	effective	ADJ
ajis02-2967	331	21	.	.	PUNCT
ajis02-2967	332	1	7.3	7.3	NUM
ajis02-2967	332	2	limitations	limitation	NOUN
ajis02-2967	332	3	and	and	CCONJ
ajis02-2967	332	4	future	future	ADJ
ajis02-2967	332	5	research	research	NOUN
ajis02-2967	332	6	directions	direction	NOUN
ajis02-2967	332	7	7.3.1	7.3.1	NUM
ajis02-2967	332	8	limitations	limitation	NOUN
ajis02-2967	332	9	despite	despite	SCONJ
ajis02-2967	332	10	its	its	PRON
ajis02-2967	332	11	vital	vital	ADJ
ajis02-2967	332	12	contributions	contribution	NOUN
ajis02-2967	332	13	to	to	ADP
ajis02-2967	332	14	literature	literature	NOUN
ajis02-2967	332	15	,	,	PUNCT
ajis02-2967	332	16	the	the	DET
ajis02-2967	332	17	study	study	NOUN
ajis02-2967	332	18	has	have	VERB
ajis02-2967	332	19	several	several	ADJ
ajis02-2967	332	20	limitations	limitation	NOUN
ajis02-2967	332	21	.	.	PUNCT
ajis02-2967	333	1	first	first	ADV
ajis02-2967	333	2	,	,	PUNCT
ajis02-2967	333	3	while	while	SCONJ
ajis02-2967	333	4	several	several	ADJ
ajis02-2967	333	5	proposed	propose	VERB
ajis02-2967	333	6	hypotheses	hypothesis	NOUN
ajis02-2967	333	7	are	be	AUX
ajis02-2967	333	8	supported	support	VERB
ajis02-2967	333	9	,	,	PUNCT
ajis02-2967	333	10	the	the	DET
ajis02-2967	333	11	study	study	NOUN
ajis02-2967	333	12	reveals	reveal	VERB
ajis02-2967	333	13	the	the	DET
ajis02-2967	333	14	low	low	ADJ
ajis02-2967	333	15	explanatory	explanatory	ADJ
ajis02-2967	333	16	power	power	NOUN
ajis02-2967	333	17	of	of	ADP
ajis02-2967	333	18	the	the	DET
ajis02-2967	333	19	structural	structural	ADJ
ajis02-2967	333	20	model	model	NOUN
ajis02-2967	333	21	.	.	PUNCT
ajis02-2967	334	1	the	the	DET
ajis02-2967	334	2	low	low	ADJ
ajis02-2967	334	3	explanatory	explanatory	ADJ
ajis02-2967	334	4	power	power	NOUN
ajis02-2967	334	5	may	may	AUX
ajis02-2967	334	6	be	be	AUX
ajis02-2967	334	7	attributed	attribute	VERB
ajis02-2967	334	8	to	to	ADP
ajis02-2967	334	9	the	the	DET
ajis02-2967	334	10	wide	wide	ADJ
ajis02-2967	334	11	variety	variety	NOUN
ajis02-2967	334	12	of	of	ADP
ajis02-2967	334	13	srt	srt	NOUN
ajis02-2967	334	14	examined	examine	VERB
ajis02-2967	334	15	in	in	ADP
ajis02-2967	334	16	the	the	DET
ajis02-2967	334	17	research	research	NOUN
ajis02-2967	334	18	model	model	NOUN
ajis02-2967	334	19	.	.	PUNCT
ajis02-2967	335	1	secondly	secondly	ADV
ajis02-2967	335	2	,	,	PUNCT
ajis02-2967	335	3	the	the	DET
ajis02-2967	335	4	present	present	ADJ
ajis02-2967	335	5	study	study	NOUN
ajis02-2967	335	6	used	use	VERB
ajis02-2967	335	7	only	only	ADV
ajis02-2967	335	8	the	the	DET
ajis02-2967	335	9	meta	meta	ADJ
ajis02-2967	335	10	-	-	PUNCT
ajis02-2967	335	11	utaut	utaut	NOUN
ajis02-2967	335	12	(	(	PUNCT
ajis02-2967	335	13	dwivedi	dwivedi	PROPN
ajis02-2967	335	14	et	et	PROPN
ajis02-2967	335	15	al	al	PROPN
ajis02-2967	335	16	.	.	PROPN
ajis02-2967	335	17	,	,	PUNCT
ajis02-2967	335	18	2019	2019	NUM
ajis02-2967	335	19	)	)	PUNCT
ajis02-2967	335	20	as	as	ADP
ajis02-2967	335	21	an	an	DET
ajis02-2967	335	22	overarching	overarching	ADJ
ajis02-2967	335	23	framework	framework	NOUN
ajis02-2967	335	24	to	to	PART
ajis02-2967	335	25	understand	understand	VERB
ajis02-2967	335	26	ceb	ceb	PROPN
ajis02-2967	335	27	towards	towards	ADP
ajis02-2967	335	28	smart	smart	ADJ
ajis02-2967	335	29	retailing	retailing	NOUN
ajis02-2967	335	30	.	.	PUNCT
ajis02-2967	336	1	third	third	ADJ
ajis02-2967	336	2	,	,	PUNCT
ajis02-2967	336	3	the	the	DET
ajis02-2967	336	4	present	present	ADJ
ajis02-2967	336	5	study	study	NOUN
ajis02-2967	336	6	used	use	VERB
ajis02-2967	336	7	a	a	DET
ajis02-2967	336	8	cross	cross	ADJ
ajis02-2967	336	9	-	-	ADJ
ajis02-2967	336	10	sectional	sectional	ADJ
ajis02-2967	336	11	design	design	NOUN
ajis02-2967	336	12	.	.	PUNCT
ajis02-2967	337	1	the	the	DET
ajis02-2967	337	2	present	present	ADJ
ajis02-2967	337	3	study	study	NOUN
ajis02-2967	337	4	examines	examine	VERB
ajis02-2967	337	5	the	the	DET
ajis02-2967	337	6	determinants	determinant	NOUN
ajis02-2967	337	7	of	of	ADP
ajis02-2967	337	8	ceb	ceb	PROPN
ajis02-2967	337	9	towards	towards	ADP
ajis02-2967	337	10	srt	srt	NOUN
ajis02-2967	337	11	by	by	ADP
ajis02-2967	337	12	adopting	adopt	VERB
ajis02-2967	337	13	a	a	DET
ajis02-2967	337	14	unidimensional	unidimensional	ADJ
ajis02-2967	337	15	view	view	NOUN
ajis02-2967	337	16	of	of	ADP
ajis02-2967	337	17	ceb	ceb	PROPN
ajis02-2967	337	18	.	.	PUNCT
ajis02-2967	338	1	australasian	australasian	ADJ
ajis02-2967	338	2	journal	journal	NOUN
ajis02-2967	338	3	of	of	ADP
ajis02-2967	338	4	information	information	PROPN
ajis02-2967	338	5	systems	systems	PROPN
ajis02-2967	338	6	roy	roy	PROPN
ajis02-2967	338	7	,	,	PUNCT
ajis02-2967	338	8	singh	singh	PROPN
ajis02-2967	338	9	&	&	CCONJ
ajis02-2967	338	10	shabnam	shabnam	PROPN
ajis02-2967	338	11	2021	2021	NUM
ajis02-2967	338	12	,	,	PUNCT
ajis02-2967	338	13	vol	vol	NOUN
ajis02-2967	338	14	25	25	NUM
ajis02-2967	338	15	,	,	PUNCT
ajis02-2967	338	16	research	research	NOUN
ajis02-2967	338	17	on	on	ADP
ajis02-2967	338	18	user	user	NOUN
ajis02-2967	338	19	involvement	involvement	NOUN
ajis02-2967	338	20	modelling	model	VERB
ajis02-2967	338	21	customer	customer	NOUN
ajis02-2967	338	22	engagement	engagement	NOUN
ajis02-2967	338	23	behaviour	behaviour	NOUN
ajis02-2967	338	24	19	19	NUM
ajis02-2967	338	25	furthermore	furthermore	ADV
ajis02-2967	338	26	,	,	PUNCT
ajis02-2967	338	27	the	the	DET
ajis02-2967	338	28	present	present	ADJ
ajis02-2967	338	29	study	study	NOUN
ajis02-2967	338	30	controlled	control	VERB
ajis02-2967	338	31	for	for	ADP
ajis02-2967	338	32	the	the	DET
ajis02-2967	338	33	effects	effect	NOUN
ajis02-2967	338	34	of	of	ADP
ajis02-2967	338	35	customer	customer	NOUN
ajis02-2967	338	36	demographics	demographic	NOUN
ajis02-2967	338	37	in	in	ADP
ajis02-2967	338	38	understanding	understand	VERB
ajis02-2967	338	39	ceb	ceb	PROPN
ajis02-2967	338	40	towards	towards	ADP
ajis02-2967	338	41	smart	smart	ADJ
ajis02-2967	338	42	retailing	retailing	NOUN
ajis02-2967	338	43	.	.	PUNCT
ajis02-2967	339	1	7.3.2	7.3.2	NUM
ajis02-2967	339	2	future	future	ADJ
ajis02-2967	339	3	research	research	NOUN
ajis02-2967	339	4	directions	direction	NOUN
ajis02-2967	339	5	this	this	DET
ajis02-2967	339	6	research	research	NOUN
ajis02-2967	339	7	sets	set	VERB
ajis02-2967	339	8	the	the	DET
ajis02-2967	339	9	direction	direction	NOUN
ajis02-2967	339	10	for	for	SCONJ
ajis02-2967	339	11	researchers	researcher	NOUN
ajis02-2967	339	12	to	to	PART
ajis02-2967	339	13	explore	explore	VERB
ajis02-2967	339	14	the	the	DET
ajis02-2967	339	15	scope	scope	NOUN
ajis02-2967	339	16	to	to	PART
ajis02-2967	339	17	accommodate	accommodate	VERB
ajis02-2967	339	18	other	other	ADJ
ajis02-2967	339	19	significant	significant	ADJ
ajis02-2967	339	20	psychological	psychological	ADJ
ajis02-2967	339	21	constructs	construct	NOUN
ajis02-2967	339	22	,	,	PUNCT
ajis02-2967	339	23	i.e.	i.e.	X
ajis02-2967	339	24	motivation	motivation	NOUN
ajis02-2967	339	25	.	.	PUNCT
ajis02-2967	340	1	future	future	ADJ
ajis02-2967	340	2	studies	study	NOUN
ajis02-2967	340	3	may	may	AUX
ajis02-2967	340	4	use	use	VERB
ajis02-2967	340	5	alternate	alternate	ADJ
ajis02-2967	340	6	behavioural	behavioural	ADJ
ajis02-2967	340	7	theories	theory	NOUN
ajis02-2967	340	8	such	such	ADJ
ajis02-2967	340	9	as	as	ADP
ajis02-2967	340	10	behavioural	behavioural	ADJ
ajis02-2967	340	11	reasoning	reasoning	NOUN
ajis02-2967	340	12	theory	theory	NOUN
ajis02-2967	340	13	(	(	PUNCT
ajis02-2967	340	14	brt	brt	PROPN
ajis02-2967	340	15	)	)	PUNCT
ajis02-2967	340	16	(	(	PUNCT
ajis02-2967	340	17	westaby	westaby	NOUN
ajis02-2967	340	18	,	,	PUNCT
ajis02-2967	340	19	2005	2005	NUM
ajis02-2967	340	20	;	;	PUNCT
ajis02-2967	340	21	claudy	claudy	PROPN
ajis02-2967	340	22	et	et	PROPN
ajis02-2967	340	23	al	al	PROPN
ajis02-2967	340	24	.	.	PROPN
ajis02-2967	340	25	,	,	PUNCT
ajis02-2967	340	26	2015	2015	NUM
ajis02-2967	340	27	)	)	PUNCT
ajis02-2967	340	28	since	since	SCONJ
ajis02-2967	340	29	brt	brt	PROPN
ajis02-2967	340	30	based	base	VERB
ajis02-2967	340	31	models	model	NOUN
ajis02-2967	340	32	are	be	AUX
ajis02-2967	340	33	known	know	VERB
ajis02-2967	340	34	for	for	ADP
ajis02-2967	340	35	high	high	ADJ
ajis02-2967	340	36	prediction	prediction	NOUN
ajis02-2967	340	37	powers	power	NOUN
ajis02-2967	340	38	in	in	ADP
ajis02-2967	340	39	terms	term	NOUN
ajis02-2967	340	40	of	of	ADP
ajis02-2967	340	41	the	the	DET
ajis02-2967	340	42	variance	variance	NOUN
ajis02-2967	340	43	explained	explain	VERB
ajis02-2967	340	44	in	in	ADP
ajis02-2967	340	45	the	the	DET
ajis02-2967	340	46	dependent	dependent	ADJ
ajis02-2967	340	47	variables	variable	NOUN
ajis02-2967	340	48	(	(	PUNCT
ajis02-2967	340	49	sahu	sahu	PROPN
ajis02-2967	340	50	et	et	PROPN
ajis02-2967	340	51	al	al	PROPN
ajis02-2967	340	52	.	.	PROPN
ajis02-2967	340	53	,	,	PUNCT
ajis02-2967	340	54	2020	2020	NUM
ajis02-2967	340	55	)	)	PUNCT
ajis02-2967	340	56	.	.	PUNCT
ajis02-2967	341	1	as	as	SCONJ
ajis02-2967	341	2	srt	srt	NOUN
ajis02-2967	341	3	may	may	AUX
ajis02-2967	341	4	differ	differ	VERB
ajis02-2967	341	5	in	in	ADP
ajis02-2967	341	6	terms	term	NOUN
ajis02-2967	341	7	of	of	ADP
ajis02-2967	341	8	characteristics	characteristic	NOUN
ajis02-2967	341	9	(	(	PUNCT
ajis02-2967	341	10	wünderlich	wünderlich	PROPN
ajis02-2967	341	11	et	et	PROPN
ajis02-2967	341	12	al	al	PROPN
ajis02-2967	341	13	.	.	PROPN
ajis02-2967	341	14	,	,	PUNCT
ajis02-2967	341	15	2015	2015	NUM
ajis02-2967	341	16	)	)	PUNCT
ajis02-2967	341	17	,	,	PUNCT
ajis02-2967	341	18	future	future	ADJ
ajis02-2967	341	19	research	research	NOUN
ajis02-2967	341	20	should	should	AUX
ajis02-2967	341	21	,	,	PUNCT
ajis02-2967	341	22	therefore	therefore	ADV
ajis02-2967	341	23	,	,	PUNCT
ajis02-2967	341	24	consider	consider	VERB
ajis02-2967	341	25	the	the	DET
ajis02-2967	341	26	research	research	NOUN
ajis02-2967	341	27	model	model	NOUN
ajis02-2967	341	28	for	for	ADP
ajis02-2967	341	29	specific	specific	ADJ
ajis02-2967	341	30	srt	srt	NOUN
ajis02-2967	341	31	such	such	ADJ
ajis02-2967	341	32	as	as	ADP
ajis02-2967	341	33	smart	smart	ADJ
ajis02-2967	341	34	displays	display	NOUN
ajis02-2967	341	35	,	,	PUNCT
ajis02-2967	341	36	smart	smart	ADJ
ajis02-2967	341	37	shopping	shopping	NOUN
ajis02-2967	341	38	carts	cart	NOUN
ajis02-2967	341	39	,	,	PUNCT
ajis02-2967	341	40	or	or	CCONJ
ajis02-2967	341	41	nfc	nfc	NOUN
ajis02-2967	341	42	-	-	PUNCT
ajis02-2967	341	43	based	base	VERB
ajis02-2967	341	44	systems	system	NOUN
ajis02-2967	341	45	and	and	CCONJ
ajis02-2967	341	46	evaluate	evaluate	VERB
ajis02-2967	341	47	how	how	SCONJ
ajis02-2967	341	48	differently	differently	ADV
ajis02-2967	341	49	it	it	PRON
ajis02-2967	341	50	influences	influence	VERB
ajis02-2967	341	51	behavioural	behavioural	ADJ
ajis02-2967	341	52	outcomes	outcome	NOUN
ajis02-2967	341	53	.	.	PUNCT
ajis02-2967	342	1	future	future	ADJ
ajis02-2967	342	2	studies	study	NOUN
ajis02-2967	342	3	can	can	AUX
ajis02-2967	342	4	adopt	adopt	VERB
ajis02-2967	342	5	a	a	DET
ajis02-2967	342	6	longitudinal	longitudinal	ADJ
ajis02-2967	342	7	design	design	NOUN
ajis02-2967	342	8	for	for	ADP
ajis02-2967	342	9	a	a	DET
ajis02-2967	342	10	more	more	ADV
ajis02-2967	342	11	insightful	insightful	ADJ
ajis02-2967	342	12	understanding	understanding	NOUN
ajis02-2967	342	13	of	of	ADP
ajis02-2967	342	14	the	the	DET
ajis02-2967	342	15	ceb	ceb	PROPN
ajis02-2967	342	16	(	(	PUNCT
ajis02-2967	342	17	bijmolt	bijmolt	PROPN
ajis02-2967	342	18	et	et	PROPN
ajis02-2967	342	19	al	al	PROPN
ajis02-2967	342	20	.	.	PROPN
ajis02-2967	342	21	,	,	PUNCT
ajis02-2967	342	22	2010	2010	NUM
ajis02-2967	342	23	)	)	PUNCT
ajis02-2967	342	24	.	.	PUNCT
ajis02-2967	343	1	the	the	DET
ajis02-2967	343	2	present	present	ADJ
ajis02-2967	343	3	study	study	NOUN
ajis02-2967	343	4	examines	examine	VERB
ajis02-2967	343	5	the	the	DET
ajis02-2967	343	6	determinants	determinant	NOUN
ajis02-2967	343	7	of	of	ADP
ajis02-2967	343	8	ceb	ceb	PROPN
ajis02-2967	343	9	towards	towards	ADP
ajis02-2967	343	10	srt	srt	NOUN
ajis02-2967	343	11	by	by	ADP
ajis02-2967	343	12	adopting	adopt	VERB
ajis02-2967	343	13	a	a	DET
ajis02-2967	343	14	unidimensional	unidimensional	ADJ
ajis02-2967	343	15	view	view	NOUN
ajis02-2967	343	16	of	of	ADP
ajis02-2967	343	17	ceb	ceb	PROPN
ajis02-2967	343	18	.	.	PUNCT
ajis02-2967	344	1	the	the	DET
ajis02-2967	344	2	multidimensional	multidimensional	ADJ
ajis02-2967	344	3	conceptualisation	conceptualisation	NOUN
ajis02-2967	344	4	of	of	ADP
ajis02-2967	344	5	ceb	ceb	PROPN
ajis02-2967	344	6	(	(	PUNCT
ajis02-2967	344	7	roy	roy	PROPN
ajis02-2967	344	8	et	et	PROPN
ajis02-2967	344	9	al	al	PROPN
ajis02-2967	344	10	.	.	PROPN
ajis02-2967	344	11	,	,	PUNCT
ajis02-2967	344	12	2018b	2018b	NUM
ajis02-2967	344	13	;	;	PUNCT
ajis02-2967	344	14	jaakkola	jaakkola	PROPN
ajis02-2967	344	15	and	and	CCONJ
ajis02-2967	344	16	alexander	alexander	PROPN
ajis02-2967	344	17	,	,	PUNCT
ajis02-2967	344	18	2014	2014	NUM
ajis02-2967	344	19	)	)	PUNCT
ajis02-2967	344	20	can	can	AUX
ajis02-2967	344	21	add	add	VERB
ajis02-2967	344	22	to	to	ADP
ajis02-2967	344	23	the	the	DET
ajis02-2967	344	24	existing	exist	VERB
ajis02-2967	344	25	insights	insight	NOUN
ajis02-2967	344	26	.	.	PUNCT
ajis02-2967	345	1	since	since	SCONJ
ajis02-2967	345	2	the	the	DET
ajis02-2967	345	3	age	age	NOUN
ajis02-2967	345	4	group	group	NOUN
ajis02-2967	345	5	and	and	CCONJ
ajis02-2967	345	6	gender	gender	NOUN
ajis02-2967	345	7	may	may	AUX
ajis02-2967	345	8	influence	influence	VERB
ajis02-2967	345	9	ceb	ceb	PROPN
ajis02-2967	345	10	towards	towards	ADP
ajis02-2967	345	11	technology	technology	NOUN
ajis02-2967	345	12	,	,	PUNCT
ajis02-2967	345	13	future	future	ADJ
ajis02-2967	345	14	research	research	NOUN
ajis02-2967	345	15	could	could	AUX
ajis02-2967	345	16	examine	examine	VERB
ajis02-2967	345	17	their	their	PRON
ajis02-2967	345	18	role	role	NOUN
ajis02-2967	345	19	in	in	ADP
ajis02-2967	345	20	ceb	ceb	PROPN
ajis02-2967	345	21	for	for	ADP
ajis02-2967	345	22	srt	srt	NOUN
ajis02-2967	345	23	.	.	PROPN
ajis02-2967	345	24	8	8	NUM
ajis02-2967	345	25	conclusion	conclusion	NOUN
ajis02-2967	345	26	the	the	DET
ajis02-2967	345	27	analysis	analysis	NOUN
ajis02-2967	345	28	of	of	ADP
ajis02-2967	345	29	customer	customer	NOUN
ajis02-2967	345	30	attitude	attitude	NOUN
ajis02-2967	345	31	and	and	CCONJ
ajis02-2967	345	32	behaviour	behaviour	NOUN
ajis02-2967	345	33	towards	towards	AUX
ajis02-2967	345	34	srt	srt	VERB
ajis02-2967	345	35	considering	consider	VERB
ajis02-2967	345	36	the	the	DET
ajis02-2967	345	37	srt	srt	NOUN
ajis02-2967	345	38	characteristics	characteristic	NOUN
ajis02-2967	345	39	and	and	CCONJ
ajis02-2967	345	40	the	the	DET
ajis02-2967	345	41	given	give	VERB
ajis02-2967	345	42	context	context	NOUN
ajis02-2967	345	43	of	of	ADP
ajis02-2967	345	44	customer	customer	NOUN
ajis02-2967	345	45	affective	affective	NOUN
ajis02-2967	345	46	responses	response	NOUN
ajis02-2967	345	47	captures	capture	VERB
ajis02-2967	345	48	the	the	DET
ajis02-2967	345	49	backdrop	backdrop	NOUN
ajis02-2967	345	50	of	of	ADP
ajis02-2967	345	51	ceb	ceb	PROPN
ajis02-2967	345	52	toward	toward	ADP
ajis02-2967	345	53	srt	srt	NOUN
ajis02-2967	345	54	.	.	PUNCT
ajis02-2967	346	1	the	the	DET
ajis02-2967	346	2	results	result	NOUN
ajis02-2967	346	3	highlight	highlight	VERB
ajis02-2967	346	4	the	the	DET
ajis02-2967	346	5	mediating	mediate	VERB
ajis02-2967	346	6	role	role	NOUN
ajis02-2967	346	7	of	of	ADP
ajis02-2967	346	8	attitude	attitude	NOUN
ajis02-2967	346	9	and	and	CCONJ
ajis02-2967	346	10	behavioural	behavioural	ADJ
ajis02-2967	346	11	intention	intention	NOUN
ajis02-2967	346	12	towards	towards	ADP
ajis02-2967	346	13	srt	srt	NOUN
ajis02-2967	346	14	to	to	PART
ajis02-2967	346	15	enhance	enhance	VERB
ajis02-2967	346	16	ceb	ceb	PROPN
ajis02-2967	346	17	.	.	PUNCT
ajis02-2967	347	1	the	the	DET
ajis02-2967	347	2	noteworthy	noteworthy	ADJ
ajis02-2967	347	3	findings	finding	NOUN
ajis02-2967	347	4	emerging	emerge	VERB
ajis02-2967	347	5	from	from	ADP
ajis02-2967	347	6	this	this	DET
ajis02-2967	347	7	research	research	NOUN
ajis02-2967	347	8	demonstrates	demonstrate	VERB
ajis02-2967	347	9	that	that	SCONJ
ajis02-2967	347	10	ceb	ceb	PROPN
ajis02-2967	347	11	towards	towards	ADP
ajis02-2967	347	12	srt	srt	NOUN
ajis02-2967	347	13	can	can	AUX
ajis02-2967	347	14	be	be	AUX
ajis02-2967	347	15	achieved	achieve	VERB
ajis02-2967	347	16	via	via	ADP
ajis02-2967	347	17	carefully	carefully	ADV
ajis02-2967	347	18	considering	consider	VERB
ajis02-2967	347	19	srt	srt	NOUN
ajis02-2967	347	20	characteristics	characteristic	NOUN
ajis02-2967	347	21	such	such	ADJ
ajis02-2967	347	22	as	as	ADP
ajis02-2967	347	23	novelty	novelty	NOUN
ajis02-2967	347	24	,	,	PUNCT
ajis02-2967	347	25	effectiveness	effectiveness	NOUN
ajis02-2967	347	26	and	and	CCONJ
ajis02-2967	347	27	interaction	interaction	NOUN
ajis02-2967	347	28	quality	quality	NOUN
ajis02-2967	347	29	.	.	PUNCT
ajis02-2967	348	1	given	give	VERB
ajis02-2967	348	2	the	the	DET
ajis02-2967	348	3	importance	importance	NOUN
ajis02-2967	348	4	of	of	ADP
ajis02-2967	348	5	engaging	engage	VERB
ajis02-2967	348	6	customers	customer	NOUN
ajis02-2967	348	7	,	,	PUNCT
ajis02-2967	348	8	for	for	ADP
ajis02-2967	348	9	managers	manager	NOUN
ajis02-2967	348	10	of	of	ADP
ajis02-2967	348	11	smart	smart	ADJ
ajis02-2967	348	12	retailing	retailing	NOUN
ajis02-2967	348	13	,	,	PUNCT
ajis02-2967	348	14	this	this	DET
ajis02-2967	348	15	study	study	NOUN
ajis02-2967	348	16	specifies	specify	VERB
ajis02-2967	348	17	the	the	DET
ajis02-2967	348	18	significance	significance	NOUN
ajis02-2967	348	19	of	of	ADP
ajis02-2967	348	20	services	service	NOUN
ajis02-2967	348	21	characteristics	characteristic	NOUN
ajis02-2967	348	22	to	to	ADP
ajis02-2967	348	23	influence	influence	NOUN
ajis02-2967	348	24	customers	customer	NOUN
ajis02-2967	348	25	’	’	PART
ajis02-2967	348	26	affective	affective	ADJ
ajis02-2967	348	27	responses	response	NOUN
ajis02-2967	348	28	positively	positively	ADV
ajis02-2967	348	29	.	.	PUNCT
ajis02-2967	349	1	references	reference	NOUN
ajis02-2967	349	2	adapa	adapa	VERB
ajis02-2967	349	3	,	,	PUNCT
ajis02-2967	349	4	s.	s.	PROPN
ajis02-2967	349	5	,	,	PUNCT
ajis02-2967	349	6	fazal	fazal	PROPN
ajis02-2967	349	7	-	-	PUNCT
ajis02-2967	349	8	e	e	NOUN
ajis02-2967	349	9	-	-	PROPN
ajis02-2967	349	10	hasan	hasan	PROPN
ajis02-2967	349	11	,	,	PUNCT
ajis02-2967	349	12	s.	s.	PROPN
ajis02-2967	349	13	m.	m.	PROPN
ajis02-2967	349	14	,	,	PUNCT
ajis02-2967	349	15	makam	makam	PROPN
ajis02-2967	349	16	,	,	PUNCT
ajis02-2967	349	17	s.	s.	PROPN
ajis02-2967	349	18	b.	b.	PROPN
ajis02-2967	349	19	,	,	PUNCT
ajis02-2967	349	20	azeem	azeem	PROPN
ajis02-2967	349	21	,	,	PUNCT
ajis02-2967	349	22	m.	m.	NOUN
ajis02-2967	349	23	m.	m.	NOUN
ajis02-2967	349	24	,	,	PUNCT
ajis02-2967	349	25	&	&	CCONJ
ajis02-2967	349	26	mortimer	mortimer	PROPN
ajis02-2967	349	27	,	,	PUNCT
ajis02-2967	349	28	g.	g.	PROPN
ajis02-2967	349	29	(	(	PUNCT
ajis02-2967	349	30	2020	2020	NUM
ajis02-2967	349	31	)	)	PUNCT
ajis02-2967	349	32	.	.	PUNCT
ajis02-2967	350	1	examining	examine	VERB
ajis02-2967	350	2	the	the	DET
ajis02-2967	350	3	antecedents	antecedent	NOUN
ajis02-2967	350	4	and	and	CCONJ
ajis02-2967	350	5	consequences	consequence	NOUN
ajis02-2967	350	6	of	of	ADP
ajis02-2967	350	7	perceived	perceive	VERB
ajis02-2967	350	8	shopping	shopping	NOUN
ajis02-2967	350	9	value	value	NOUN
ajis02-2967	350	10	through	through	ADP
ajis02-2967	350	11	smart	smart	ADJ
ajis02-2967	350	12	retail	retail	ADJ
ajis02-2967	350	13	technology	technology	NOUN
ajis02-2967	350	14	.	.	PUNCT
ajis02-2967	351	1	journal	journal	PROPN
ajis02-2967	351	2	of	of	ADP
ajis02-2967	351	3	retailing	retailing	NOUN
ajis02-2967	351	4	and	and	CCONJ
ajis02-2967	351	5	consumer	consumer	NOUN
ajis02-2967	351	6	services	service	NOUN
ajis02-2967	351	7	,	,	PUNCT
ajis02-2967	351	8	52	52	NUM
ajis02-2967	351	9	,	,	PUNCT
ajis02-2967	351	10	101901	101901	NUM
ajis02-2967	351	11	.	.	PUNCT
ajis02-2967	352	1	adams	adams	PROPN
ajis02-2967	352	2	,	,	PUNCT
ajis02-2967	352	3	j.	j.	PROPN
ajis02-2967	352	4	s.	s.	PROPN
ajis02-2967	352	5	(	(	PUNCT
ajis02-2967	352	6	1963	1963	NUM
ajis02-2967	352	7	)	)	PUNCT
ajis02-2967	352	8	.	.	PUNCT
ajis02-2967	353	1	wage	wage	NOUN
ajis02-2967	353	2	inequities	inequity	NOUN
ajis02-2967	353	3	,	,	PUNCT
ajis02-2967	353	4	productivity	productivity	NOUN
ajis02-2967	353	5	and	and	CCONJ
ajis02-2967	353	6	work	work	NOUN
ajis02-2967	353	7	quality	quality	NOUN
ajis02-2967	353	8	.	.	PUNCT
ajis02-2967	354	1	industrial	industrial	ADJ
ajis02-2967	354	2	relations	relation	NOUN
ajis02-2967	354	3	:	:	PUNCT
ajis02-2967	354	4	a	a	DET
ajis02-2967	354	5	journal	journal	NOUN
ajis02-2967	354	6	of	of	ADP
ajis02-2967	354	7	economy	economy	NOUN
ajis02-2967	354	8	and	and	CCONJ
ajis02-2967	354	9	society	society	NOUN
ajis02-2967	354	10	,	,	PUNCT
ajis02-2967	354	11	3(1	3(1	NUM
ajis02-2967	354	12	)	)	PUNCT
ajis02-2967	354	13	,	,	PUNCT
ajis02-2967	354	14	9	9	NUM
ajis02-2967	354	15	-	-	SYM
ajis02-2967	354	16	16	16	NUM
ajis02-2967	354	17	.	.	PUNCT
ajis02-2967	355	1	ajzen	ajzen	PROPN
ajis02-2967	355	2	,	,	PUNCT
ajis02-2967	355	3	i.	i.	NOUN
ajis02-2967	355	4	(	(	PUNCT
ajis02-2967	355	5	1991	1991	NUM
ajis02-2967	355	6	)	)	PUNCT
ajis02-2967	355	7	.	.	PUNCT
ajis02-2967	356	1	the	the	DET
ajis02-2967	356	2	theory	theory	NOUN
ajis02-2967	356	3	of	of	ADP
ajis02-2967	356	4	planned	plan	VERB
ajis02-2967	356	5	behaviour	behaviour	NOUN
ajis02-2967	356	6	.	.	PUNCT
ajis02-2967	357	1	organisational	organisational	ADJ
ajis02-2967	357	2	behaviour	behaviour	NOUN
ajis02-2967	357	3	and	and	CCONJ
ajis02-2967	357	4	human	human	ADJ
ajis02-2967	357	5	decision	decision	NOUN
ajis02-2967	357	6	processes	process	NOUN
ajis02-2967	357	7	,	,	PUNCT
ajis02-2967	357	8	50(2	50(2	NUM
ajis02-2967	357	9	)	)	PUNCT
ajis02-2967	357	10	,	,	PUNCT
ajis02-2967	357	11	179–211	179–211	NUM
ajis02-2967	357	12	.	.	PUNCT
ajis02-2967	358	1	ajzen	ajzen	PROPN
ajis02-2967	358	2	,	,	PUNCT
ajis02-2967	358	3	i.	i.	NOUN
ajis02-2967	358	4	(	(	PUNCT
ajis02-2967	358	5	2011	2011	NUM
ajis02-2967	358	6	)	)	PUNCT
ajis02-2967	358	7	the	the	DET
ajis02-2967	358	8	theory	theory	NOUN
ajis02-2967	358	9	of	of	ADP
ajis02-2967	358	10	planned	planned	ADJ
ajis02-2967	358	11	behaviour	behaviour	NOUN
ajis02-2967	358	12	:	:	PUNCT
ajis02-2967	358	13	reactions	reaction	NOUN
ajis02-2967	358	14	and	and	CCONJ
ajis02-2967	358	15	reflections	reflection	NOUN
ajis02-2967	358	16	,	,	PUNCT
ajis02-2967	358	17	psychology	psychology	NOUN
ajis02-2967	358	18	&	&	CCONJ
ajis02-2967	358	19	health	health	NOUN
ajis02-2967	358	20	,	,	PUNCT
ajis02-2967	358	21	26:9	26:9	NUM
ajis02-2967	358	22	,	,	PUNCT
ajis02-2967	358	23	1113	1113	NUM
ajis02-2967	358	24	-	-	SYM
ajis02-2967	358	25	1127	1127	NUM
ajis02-2967	358	26	.	.	PUNCT
ajis02-2967	359	1	alalwan	alalwan	NOUN
ajis02-2967	359	2	,	,	PUNCT
ajis02-2967	359	3	a.	a.	NOUN
ajis02-2967	359	4	a.	a.	PROPN
ajis02-2967	359	5	,	,	PUNCT
ajis02-2967	359	6	dwivedi	dwivedi	PROPN
ajis02-2967	359	7	,	,	PUNCT
ajis02-2967	359	8	y.	y.	PROPN
ajis02-2967	359	9	k.	k.	PROPN
ajis02-2967	359	10	,	,	PUNCT
ajis02-2967	359	11	&	&	CCONJ
ajis02-2967	359	12	rana	rana	PROPN
ajis02-2967	359	13	,	,	PUNCT
ajis02-2967	359	14	n.	n.	PROPN
ajis02-2967	359	15	p.	p.	PROPN
ajis02-2967	359	16	(	(	PUNCT
ajis02-2967	359	17	2017	2017	NUM
ajis02-2967	359	18	)	)	PUNCT
ajis02-2967	359	19	.	.	PUNCT
ajis02-2967	360	1	factors	factor	NOUN
ajis02-2967	360	2	influencing	influence	VERB
ajis02-2967	360	3	adoption	adoption	NOUN
ajis02-2967	360	4	of	of	ADP
ajis02-2967	360	5	mobile	mobile	ADJ
ajis02-2967	360	6	banking	banking	NOUN
ajis02-2967	360	7	by	by	ADP
ajis02-2967	360	8	jordanian	jordanian	ADJ
ajis02-2967	360	9	bank	bank	NOUN
ajis02-2967	360	10	customers	customer	NOUN
ajis02-2967	360	11	:	:	PUNCT
ajis02-2967	360	12	extending	extend	VERB
ajis02-2967	360	13	utaut2	utaut2	NOUN
ajis02-2967	360	14	with	with	ADP
ajis02-2967	360	15	trust	trust	NOUN
ajis02-2967	360	16	.	.	PUNCT
ajis02-2967	361	1	international	international	ADJ
ajis02-2967	361	2	journal	journal	PROPN
ajis02-2967	361	3	of	of	ADP
ajis02-2967	361	4	information	information	NOUN
ajis02-2967	361	5	management	management	NOUN
ajis02-2967	361	6	,	,	PUNCT
ajis02-2967	361	7	37(3	37(3	NUM
ajis02-2967	361	8	)	)	PUNCT
ajis02-2967	361	9	,	,	PUNCT
ajis02-2967	361	10	99	99	NUM
ajis02-2967	361	11	-	-	SYM
ajis02-2967	361	12	110	110	NUM
ajis02-2967	361	13	.	.	PUNCT
ajis02-2967	362	1	ángeles	ángeles	PROPN
ajis02-2967	362	2	oviedo	oviedo	PROPN
ajis02-2967	362	3	-	-	PUNCT
ajis02-2967	362	4	garcía	garcía	ADJ
ajis02-2967	362	5	,	,	PUNCT
ajis02-2967	362	6	m.	m.	NOUN
ajis02-2967	362	7	,	,	PUNCT
ajis02-2967	362	8	muñoz	muñoz	PROPN
ajis02-2967	362	9	-	-	PUNCT
ajis02-2967	362	10	expósito	expósito	ADJ
ajis02-2967	362	11	,	,	PUNCT
ajis02-2967	362	12	m.	m.	NOUN
ajis02-2967	362	13	,	,	PUNCT
ajis02-2967	362	14	castellanos	castellanos	PROPN
ajis02-2967	362	15	-	-	PUNCT
ajis02-2967	362	16	verdugo	verdugo	PROPN
ajis02-2967	362	17	,	,	PUNCT
ajis02-2967	362	18	m.	m.	NOUN
ajis02-2967	362	19	and	and	CCONJ
ajis02-2967	362	20	sanchomejías	sanchomejías	PROPN
ajis02-2967	362	21	,	,	PUNCT
ajis02-2967	362	22	m.	m.	NOUN
ajis02-2967	362	23	(	(	PUNCT
ajis02-2967	362	24	2014	2014	NUM
ajis02-2967	362	25	)	)	PUNCT
ajis02-2967	362	26	,	,	PUNCT
ajis02-2967	362	27	"	"	PUNCT
ajis02-2967	362	28	metric	metric	ADJ
ajis02-2967	362	29	proposal	proposal	NOUN
ajis02-2967	362	30	for	for	ADP
ajis02-2967	362	31	customer	customer	NOUN
ajis02-2967	362	32	engagement	engagement	NOUN
ajis02-2967	362	33	in	in	ADP
ajis02-2967	362	34	facebook	facebook	PROPN
ajis02-2967	362	35	"	"	PUNCT
ajis02-2967	362	36	,	,	PUNCT
ajis02-2967	362	37	journal	journal	NOUN
ajis02-2967	362	38	of	of	ADP
ajis02-2967	362	39	research	research	NOUN
ajis02-2967	362	40	in	in	ADP
ajis02-2967	362	41	interactive	interactive	ADJ
ajis02-2967	362	42	marketing	marketing	NOUN
ajis02-2967	362	43	,	,	PUNCT
ajis02-2967	362	44	8(4	8(4	NUM
ajis02-2967	362	45	)	)	PUNCT
ajis02-2967	362	46	,	,	PUNCT
ajis02-2967	362	47	327	327	NUM
ajis02-2967	362	48	-	-	SYM
ajis02-2967	362	49	344	344	NUM
ajis02-2967	362	50	.	.	PUNCT
ajis02-2967	363	1	australasian	australasian	ADJ
ajis02-2967	363	2	journal	journal	NOUN
ajis02-2967	363	3	of	of	ADP
ajis02-2967	363	4	information	information	PROPN
ajis02-2967	363	5	systems	systems	PROPN
ajis02-2967	363	6	roy	roy	PROPN
ajis02-2967	363	7	,	,	PUNCT
ajis02-2967	363	8	singh	singh	PROPN
ajis02-2967	363	9	&	&	CCONJ
ajis02-2967	363	10	shabnam	shabnam	PROPN
ajis02-2967	363	11	2021	2021	NUM
ajis02-2967	363	12	,	,	PUNCT
ajis02-2967	363	13	vol	vol	NOUN
ajis02-2967	363	14	25	25	NUM
ajis02-2967	363	15	,	,	PUNCT
ajis02-2967	363	16	research	research	NOUN
ajis02-2967	363	17	on	on	ADP
ajis02-2967	363	18	user	user	NOUN
ajis02-2967	363	19	involvement	involvement	NOUN
ajis02-2967	363	20	modelling	model	VERB
ajis02-2967	363	21	customer	customer	NOUN
ajis02-2967	363	22	engagement	engagement	NOUN
ajis02-2967	363	23	behaviour	behaviour	NOUN
ajis02-2967	363	24	20	20	NUM
ajis02-2967	363	25	attié	attié	NOUN
ajis02-2967	363	26	,	,	PUNCT
ajis02-2967	363	27	e.	e.	PROPN
ajis02-2967	363	28	,	,	PUNCT
ajis02-2967	363	29	meyer	meyer	PROPN
ajis02-2967	363	30	-	-	PUNCT
ajis02-2967	363	31	waarden	waarden	ADJ
ajis02-2967	363	32	,	,	PUNCT
ajis02-2967	363	33	l.	l.	PROPN
ajis02-2967	363	34	,	,	PUNCT
ajis02-2967	363	35	&	&	CCONJ
ajis02-2967	363	36	bachié	bachié	PROPN
ajis02-2967	363	37	,	,	PUNCT
ajis02-2967	363	38	e.	e.	PROPN
ajis02-2967	363	39	(	(	PUNCT
ajis02-2967	363	40	2020	2020	NUM
ajis02-2967	363	41	)	)	PUNCT
ajis02-2967	363	42	.	.	PUNCT
ajis02-2967	364	1	consumer	consumer	NOUN
ajis02-2967	364	2	acceptance	acceptance	NOUN
ajis02-2967	364	3	and	and	CCONJ
ajis02-2967	364	4	resistance	resistance	NOUN
ajis02-2967	364	5	factors	factor	NOUN
ajis02-2967	364	6	toward	toward	ADP
ajis02-2967	364	7	smart	smart	ADJ
ajis02-2967	364	8	retail	retail	ADJ
ajis02-2967	364	9	stores	store	NOUN
ajis02-2967	364	10	.	.	PUNCT
ajis02-2967	365	1	in	in	ADP
ajis02-2967	365	2	chkoniya	chkoniya	PROPN
ajis02-2967	365	3	,	,	PUNCT
ajis02-2967	365	4	v.	v.	PROPN
ajis02-2967	365	5	,	,	PUNCT
ajis02-2967	365	6	madsen	madsen	PROPN
ajis02-2967	365	7	,	,	PUNCT
ajis02-2967	365	8	a.	a.	NOUN
ajis02-2967	365	9	o.	o.	PROPN
ajis02-2967	365	10	,	,	PUNCT
ajis02-2967	365	11	&	&	CCONJ
ajis02-2967	365	12	bukhrashvili	bukhrashvili	NOUN
ajis02-2967	365	13	,	,	PUNCT
ajis02-2967	365	14	p.	p.	NOUN
ajis02-2967	365	15	(	(	PUNCT
ajis02-2967	365	16	ed	ed	NOUN
ajis02-2967	365	17	.	.	PUNCT
ajis02-2967	365	18	)	)	PUNCT
ajis02-2967	365	19	,	,	PUNCT
ajis02-2967	365	20	anthropological	anthropological	ADJ
ajis02-2967	365	21	approaches	approach	NOUN
ajis02-2967	365	22	to	to	ADP
ajis02-2967	365	23	understanding	understand	VERB
ajis02-2967	365	24	consumption	consumption	NOUN
ajis02-2967	365	25	patterns	pattern	NOUN
ajis02-2967	365	26	and	and	CCONJ
ajis02-2967	365	27	consumer	consumer	NOUN
ajis02-2967	365	28	behaviour	behaviour	NOUN
ajis02-2967	365	29	(	(	PUNCT
ajis02-2967	365	30	pp	pp	ADJ
ajis02-2967	365	31	.	.	PUNCT
ajis02-2967	366	1	119	119	NUM
ajis02-2967	366	2	-	-	SYM
ajis02-2967	366	3	136	136	NUM
ajis02-2967	366	4	)	)	PUNCT
ajis02-2967	366	5	.	.	PUNCT
ajis02-2967	367	1	igi	igi	PROPN
ajis02-2967	367	2	global	global	PROPN
ajis02-2967	367	3	.	.	PUNCT
ajis02-2967	368	1	http://doi:10.4018/978	http://doi:10.4018/978	ADV
ajis02-2967	368	2	-	-	PUNCT
ajis02-2967	368	3	1	1	NUM
ajis02-2967	368	4	-	-	PUNCT
ajis02-2967	368	5	7998	7998	NUM
ajis02-2967	368	6	-	-	PUNCT
ajis02-2967	368	7	31150.ch007	31150.ch007	NUM
ajis02-2967	368	8	australian	australian	ADJ
ajis02-2967	368	9	retailers	retailer	NOUN
ajis02-2967	368	10	association	association	NOUN
ajis02-2967	368	11	(	(	PUNCT
ajis02-2967	368	12	2020	2020	NUM
ajis02-2967	368	13	)	)	PUNCT
ajis02-2967	368	14	,	,	PUNCT
ajis02-2967	368	15	retail	retail	ADJ
ajis02-2967	368	16	technology	technology	NOUN
ajis02-2967	368	17	trends	trend	NOUN
ajis02-2967	368	18	shaping	shape	VERB
ajis02-2967	368	19	customer	customer	NOUN
ajis02-2967	368	20	experience	experience	NOUN
ajis02-2967	368	21	in	in	ADP
ajis02-2967	368	22	2020	2020	NUM
ajis02-2967	368	23	,	,	PUNCT
ajis02-2967	368	24	https://blog.retail.org.au/newsandinsights/retail-technology-trends-shapingcustomer-experience-in-2020	https://blog.retail.org.au/newsandinsights/retail-technology-trends-shapingcustomer-experience-in-2020	PROPN
ajis02-2967	368	25	bagozzi	bagozzi	PROPN
ajis02-2967	368	26	,	,	PUNCT
ajis02-2967	368	27	r.	r.	PROPN
ajis02-2967	368	28	p.	p.	PROPN
ajis02-2967	368	29	,	,	PUNCT
ajis02-2967	368	30	&	&	CCONJ
ajis02-2967	368	31	yi	yi	PROPN
ajis02-2967	368	32	,	,	PUNCT
ajis02-2967	368	33	y.	y.	PROPN
ajis02-2967	368	34	(	(	PUNCT
ajis02-2967	368	35	1989	1989	NUM
ajis02-2967	368	36	)	)	PUNCT
ajis02-2967	368	37	.	.	PUNCT
ajis02-2967	369	1	the	the	DET
ajis02-2967	369	2	degree	degree	NOUN
ajis02-2967	369	3	of	of	ADP
ajis02-2967	369	4	intention	intention	NOUN
ajis02-2967	369	5	formation	formation	NOUN
ajis02-2967	369	6	as	as	ADP
ajis02-2967	369	7	a	a	DET
ajis02-2967	369	8	moderator	moderator	NOUN
ajis02-2967	369	9	of	of	ADP
ajis02-2967	369	10	the	the	DET
ajis02-2967	369	11	attitudebehaviour	attitudebehaviour	NOUN
ajis02-2967	369	12	relationship	relationship	NOUN
ajis02-2967	369	13	.	.	PUNCT
ajis02-2967	370	1	social	social	ADJ
ajis02-2967	370	2	psychology	psychology	NOUN
ajis02-2967	370	3	quarterly	quarterly	ADV
ajis02-2967	370	4	,	,	PUNCT
ajis02-2967	370	5	266	266	NUM
ajis02-2967	370	6	-	-	SYM
ajis02-2967	370	7	279	279	NUM
ajis02-2967	370	8	.	.	PUNCT
ajis02-2967	371	1	baishya	baishya	PROPN
ajis02-2967	371	2	,	,	PUNCT
ajis02-2967	371	3	k.	k.	PROPN
ajis02-2967	371	4	,	,	PUNCT
ajis02-2967	371	5	&	&	CCONJ
ajis02-2967	371	6	samalia	samalia	PROPN
ajis02-2967	371	7	,	,	PUNCT
ajis02-2967	371	8	h.	h.	PROPN
ajis02-2967	371	9	v.	v.	PROPN
ajis02-2967	371	10	(	(	PUNCT
ajis02-2967	371	11	2020	2020	NUM
ajis02-2967	371	12	)	)	PUNCT
ajis02-2967	371	13	.	.	PUNCT
ajis02-2967	372	1	extending	extend	VERB
ajis02-2967	372	2	unified	unified	ADJ
ajis02-2967	372	3	theory	theory	NOUN
ajis02-2967	372	4	of	of	ADP
ajis02-2967	372	5	acceptance	acceptance	NOUN
ajis02-2967	372	6	and	and	CCONJ
ajis02-2967	372	7	use	use	NOUN
ajis02-2967	372	8	of	of	ADP
ajis02-2967	372	9	technology	technology	NOUN
ajis02-2967	372	10	with	with	ADP
ajis02-2967	372	11	perceived	perceive	VERB
ajis02-2967	372	12	monetary	monetary	ADJ
ajis02-2967	372	13	value	value	NOUN
ajis02-2967	372	14	for	for	ADP
ajis02-2967	372	15	smartphone	smartphone	NOUN
ajis02-2967	372	16	adoption	adoption	NOUN
ajis02-2967	372	17	at	at	ADP
ajis02-2967	372	18	the	the	DET
ajis02-2967	372	19	bottom	bottom	NOUN
ajis02-2967	372	20	of	of	ADP
ajis02-2967	372	21	the	the	DET
ajis02-2967	372	22	pyramid	pyramid	NOUN
ajis02-2967	372	23	.	.	PUNCT
ajis02-2967	373	1	international	international	ADJ
ajis02-2967	373	2	journal	journal	PROPN
ajis02-2967	373	3	of	of	ADP
ajis02-2967	373	4	information	information	NOUN
ajis02-2967	373	5	management	management	NOUN
ajis02-2967	373	6	,	,	PUNCT
ajis02-2967	373	7	51(10	51(10	NUM
ajis02-2967	373	8	)	)	PUNCT
ajis02-2967	373	9	;	;	PUNCT
ajis02-2967	373	10	20	20	NUM
ajis02-2967	373	11	-	-	SYM
ajis02-2967	373	12	36	36	NUM
ajis02-2967	373	13	.	.	PUNCT
ajis02-2967	374	1	bapna	bapna	NOUN
ajis02-2967	374	2	,	,	PUNCT
ajis02-2967	374	3	r.	r.	PROPN
ajis02-2967	374	4	,	,	PUNCT
ajis02-2967	374	5	&	&	CCONJ
ajis02-2967	374	6	umyarov	umyarov	PROPN
ajis02-2967	374	7	,	,	PUNCT
ajis02-2967	374	8	a.	a.	NOUN
ajis02-2967	374	9	(	(	PUNCT
ajis02-2967	374	10	2015	2015	NUM
ajis02-2967	374	11	)	)	PUNCT
ajis02-2967	374	12	.	.	PUNCT
ajis02-2967	375	1	do	do	AUX
ajis02-2967	375	2	your	your	PRON
ajis02-2967	375	3	online	online	ADJ
ajis02-2967	375	4	friends	friend	NOUN
ajis02-2967	375	5	make	make	VERB
ajis02-2967	375	6	you	you	PRON
ajis02-2967	375	7	pay	pay	VERB
ajis02-2967	375	8	?	?	PUNCT
ajis02-2967	376	1	a	a	DET
ajis02-2967	376	2	randomised	randomised	ADJ
ajis02-2967	376	3	field	field	NOUN
ajis02-2967	376	4	experiment	experiment	NOUN
ajis02-2967	376	5	on	on	ADP
ajis02-2967	376	6	peer	peer	NOUN
ajis02-2967	376	7	influence	influence	NOUN
ajis02-2967	376	8	in	in	ADP
ajis02-2967	376	9	online	online	ADJ
ajis02-2967	376	10	social	social	ADJ
ajis02-2967	376	11	networks	network	NOUN
ajis02-2967	376	12	.	.	PUNCT
ajis02-2967	377	1	management	management	NOUN
ajis02-2967	377	2	science	science	NOUN
ajis02-2967	377	3	,	,	PUNCT
ajis02-2967	377	4	61(8),1902	61(8),1902	NUM
ajis02-2967	377	5	-	-	SYM
ajis02-2967	377	6	1920	1920	NUM
ajis02-2967	377	7	.	.	PUNCT
ajis02-2967	378	1	balaji	balaji	PROPN
ajis02-2967	378	2	,	,	PUNCT
ajis02-2967	378	3	m.	m.	NOUN
ajis02-2967	378	4	s.	s.	PROPN
ajis02-2967	378	5	(	(	PUNCT
ajis02-2967	378	6	2014	2014	NUM
ajis02-2967	378	7	)	)	PUNCT
ajis02-2967	378	8	.	.	PUNCT
ajis02-2967	379	1	managing	manage	VERB
ajis02-2967	379	2	customer	customer	NOUN
ajis02-2967	379	3	citizenship	citizenship	NOUN
ajis02-2967	379	4	behaviour	behaviour	NOUN
ajis02-2967	379	5	:	:	PUNCT
ajis02-2967	379	6	a	a	DET
ajis02-2967	379	7	relationship	relationship	NOUN
ajis02-2967	379	8	perspective	perspective	NOUN
ajis02-2967	379	9	.	.	PUNCT
ajis02-2967	380	1	journal	journal	NOUN
ajis02-2967	380	2	of	of	ADP
ajis02-2967	380	3	strategic	strategic	ADJ
ajis02-2967	380	4	marketing	marketing	NOUN
ajis02-2967	380	5	,	,	PUNCT
ajis02-2967	380	6	22(3	22(3	NUM
ajis02-2967	380	7	)	)	PUNCT
ajis02-2967	380	8	,	,	PUNCT
ajis02-2967	380	9	222	222	NUM
ajis02-2967	380	10	-	-	SYM
ajis02-2967	380	11	239	239	NUM
ajis02-2967	380	12	.	.	PUNCT
ajis02-2967	381	1	balaji	balaji	PROPN
ajis02-2967	381	2	,	,	PUNCT
ajis02-2967	381	3	m.	m.	NOUN
ajis02-2967	381	4	s.	s.	PROPN
ajis02-2967	381	5	,	,	PUNCT
ajis02-2967	381	6	&	&	CCONJ
ajis02-2967	381	7	roy	roy	PROPN
ajis02-2967	381	8	,	,	PUNCT
ajis02-2967	381	9	s.	s.	PROPN
ajis02-2967	381	10	k.	k.	PROPN
ajis02-2967	381	11	(	(	PUNCT
ajis02-2967	381	12	2017	2017	NUM
ajis02-2967	381	13	)	)	PUNCT
ajis02-2967	381	14	.	.	PUNCT
ajis02-2967	382	1	value	value	NOUN
ajis02-2967	382	2	co	co	NOUN
ajis02-2967	382	3	-	-	NOUN
ajis02-2967	382	4	creation	creation	NOUN
ajis02-2967	382	5	with	with	ADP
ajis02-2967	382	6	internet	internet	NOUN
ajis02-2967	382	7	of	of	ADP
ajis02-2967	382	8	things	thing	NOUN
ajis02-2967	382	9	technology	technology	NOUN
ajis02-2967	382	10	in	in	ADP
ajis02-2967	382	11	the	the	DET
ajis02-2967	382	12	retail	retail	ADJ
ajis02-2967	382	13	industry	industry	NOUN
ajis02-2967	382	14	.	.	PUNCT
ajis02-2967	383	1	journal	journal	NOUN
ajis02-2967	383	2	of	of	ADP
ajis02-2967	383	3	marketing	marketing	NOUN
ajis02-2967	383	4	management	management	NOUN
ajis02-2967	383	5	,	,	PUNCT
ajis02-2967	383	6	33(1	33(1	NUM
ajis02-2967	383	7	-	-	SYM
ajis02-2967	383	8	2	2	NUM
ajis02-2967	383	9	)	)	PUNCT
ajis02-2967	383	10	,	,	PUNCT
ajis02-2967	383	11	7	7	NUM
ajis02-2967	383	12	-	-	SYM
ajis02-2967	383	13	31	31	NUM
ajis02-2967	383	14	.	.	PUNCT
ajis02-2967	384	1	baldus	baldus	PROPN
ajis02-2967	384	2	,	,	PUNCT
ajis02-2967	384	3	b.	b.	PROPN
ajis02-2967	384	4	j.	j.	PROPN
ajis02-2967	384	5	,	,	PUNCT
ajis02-2967	384	6	voorhees	voorhees	PROPN
ajis02-2967	384	7	,	,	PUNCT
ajis02-2967	384	8	c.	c.	PROPN
ajis02-2967	384	9	,	,	PUNCT
ajis02-2967	384	10	&	&	CCONJ
ajis02-2967	384	11	calantone	calantone	PROPN
ajis02-2967	384	12	,	,	PUNCT
ajis02-2967	384	13	r.	r.	PROPN
ajis02-2967	384	14	(	(	PUNCT
ajis02-2967	384	15	2015	2015	NUM
ajis02-2967	384	16	)	)	PUNCT
ajis02-2967	384	17	.	.	PUNCT
ajis02-2967	385	1	online	online	PROPN
ajis02-2967	385	2	brand	brand	PROPN
ajis02-2967	385	3	community	community	NOUN
ajis02-2967	385	4	engagement	engagement	NOUN
ajis02-2967	385	5	:	:	PUNCT
ajis02-2967	385	6	scale	scale	NOUN
ajis02-2967	385	7	development	development	NOUN
ajis02-2967	385	8	and	and	CCONJ
ajis02-2967	385	9	validation	validation	NOUN
ajis02-2967	385	10	.	.	PUNCT
ajis02-2967	386	1	journal	journal	PROPN
ajis02-2967	386	2	of	of	ADP
ajis02-2967	386	3	business	business	NOUN
ajis02-2967	386	4	research	research	NOUN
ajis02-2967	386	5	,	,	PUNCT
ajis02-2967	386	6	68(5	68(5	NUM
ajis02-2967	386	7	)	)	PUNCT
ajis02-2967	386	8	,	,	PUNCT
ajis02-2967	386	9	978	978	NUM
ajis02-2967	386	10	-	-	SYM
ajis02-2967	386	11	985	985	NUM
ajis02-2967	386	12	.	.	PUNCT
ajis02-2967	387	1	bejerholm	bejerholm	NOUN
ajis02-2967	387	2	,	,	PUNCT
ajis02-2967	387	3	u.	u.	PROPN
ajis02-2967	387	4	,	,	PUNCT
ajis02-2967	387	5	&	&	CCONJ
ajis02-2967	387	6	eklund	eklund	PROPN
ajis02-2967	387	7	,	,	PUNCT
ajis02-2967	387	8	m.	m.	NOUN
ajis02-2967	387	9	(	(	PUNCT
ajis02-2967	387	10	2007	2007	NUM
ajis02-2967	387	11	)	)	PUNCT
ajis02-2967	387	12	.	.	PUNCT
ajis02-2967	388	1	occupational	occupational	ADJ
ajis02-2967	388	2	engagement	engagement	NOUN
ajis02-2967	388	3	in	in	ADP
ajis02-2967	388	4	persons	person	NOUN
ajis02-2967	388	5	with	with	ADP
ajis02-2967	388	6	schizophrenia	schizophrenia	NOUN
ajis02-2967	388	7	:	:	PUNCT
ajis02-2967	388	8	relationships	relationship	NOUN
ajis02-2967	388	9	to	to	ADP
ajis02-2967	388	10	self	self	NOUN
ajis02-2967	388	11	-	-	PUNCT
ajis02-2967	388	12	related	relate	VERB
ajis02-2967	388	13	variables	variable	NOUN
ajis02-2967	388	14	,	,	PUNCT
ajis02-2967	388	15	psychopathology	psychopathology	NOUN
ajis02-2967	388	16	,	,	PUNCT
ajis02-2967	388	17	and	and	CCONJ
ajis02-2967	388	18	quality	quality	NOUN
ajis02-2967	388	19	of	of	ADP
ajis02-2967	388	20	life	life	NOUN
ajis02-2967	388	21	.	.	PUNCT
ajis02-2967	389	1	american	american	ADJ
ajis02-2967	389	2	journal	journal	PROPN
ajis02-2967	389	3	of	of	ADP
ajis02-2967	389	4	occupational	occupational	ADJ
ajis02-2967	389	5	therapy	therapy	NOUN
ajis02-2967	389	6	,	,	PUNCT
ajis02-2967	389	7	61(1	61(1	NOUN
ajis02-2967	389	8	)	)	PUNCT
ajis02-2967	389	9	,	,	PUNCT
ajis02-2967	389	10	21	21	NUM
ajis02-2967	389	11	-	-	SYM
ajis02-2967	389	12	32	32	NUM
ajis02-2967	389	13	.	.	PUNCT
ajis02-2967	390	1	bhattacherjee	bhattacherjee	NOUN
ajis02-2967	390	2	,	,	PUNCT
ajis02-2967	390	3	a.	a.	NOUN
ajis02-2967	390	4	,	,	PUNCT
ajis02-2967	390	5	&	&	CCONJ
ajis02-2967	390	6	sanford	sanford	PROPN
ajis02-2967	390	7	,	,	PUNCT
ajis02-2967	390	8	c.	c.	PROPN
ajis02-2967	390	9	(	(	PUNCT
ajis02-2967	390	10	2009	2009	NUM
ajis02-2967	390	11	)	)	PUNCT
ajis02-2967	390	12	.	.	PUNCT
ajis02-2967	391	1	the	the	DET
ajis02-2967	391	2	intention	intention	NOUN
ajis02-2967	391	3	–	–	PUNCT
ajis02-2967	391	4	behaviour	behaviour	NOUN
ajis02-2967	391	5	gap	gap	NOUN
ajis02-2967	391	6	in	in	ADP
ajis02-2967	391	7	technology	technology	NOUN
ajis02-2967	391	8	usage	usage	NOUN
ajis02-2967	391	9	:	:	PUNCT
ajis02-2967	391	10	the	the	DET
ajis02-2967	391	11	moderating	moderate	VERB
ajis02-2967	391	12	role	role	NOUN
ajis02-2967	391	13	of	of	ADP
ajis02-2967	391	14	attitude	attitude	NOUN
ajis02-2967	391	15	strength	strength	NOUN
ajis02-2967	391	16	.	.	PUNCT
ajis02-2967	392	1	behaviour	behaviour	NOUN
ajis02-2967	392	2	&	&	CCONJ
ajis02-2967	392	3	information	information	PROPN
ajis02-2967	392	4	technology	technology	PROPN
ajis02-2967	392	5	,	,	PUNCT
ajis02-2967	392	6	28(4	28(4	NUM
ajis02-2967	392	7	)	)	PUNCT
ajis02-2967	392	8	,	,	PUNCT
ajis02-2967	392	9	389401	389401	NUM
ajis02-2967	392	10	.	.	PUNCT
ajis02-2967	393	1	bijmolt	bijmolt	NOUN
ajis02-2967	393	2	,	,	PUNCT
ajis02-2967	393	3	t.	t.	PROPN
ajis02-2967	393	4	h.	h.	PROPN
ajis02-2967	393	5	,	,	PUNCT
ajis02-2967	393	6	leeflang	leeflang	PROPN
ajis02-2967	393	7	,	,	PUNCT
ajis02-2967	393	8	p.	p.	PROPN
ajis02-2967	393	9	s.	s.	PROPN
ajis02-2967	393	10	,	,	PUNCT
ajis02-2967	393	11	block	block	NOUN
ajis02-2967	393	12	,	,	PUNCT
ajis02-2967	393	13	f.	f.	PROPN
ajis02-2967	393	14	,	,	PUNCT
ajis02-2967	393	15	eisenbeiss	eisenbeiss	VERB
ajis02-2967	393	16	,	,	PUNCT
ajis02-2967	393	17	m.	m.	NOUN
ajis02-2967	393	18	,	,	PUNCT
ajis02-2967	393	19	hardie	hardie	PROPN
ajis02-2967	393	20	,	,	PUNCT
ajis02-2967	393	21	b.	b.	PROPN
ajis02-2967	393	22	g.	g.	PROPN
ajis02-2967	393	23	,	,	PUNCT
ajis02-2967	393	24	lemmens	lemmens	PROPN
ajis02-2967	393	25	,	,	PUNCT
ajis02-2967	393	26	a.	a.	PROPN
ajis02-2967	393	27	,	,	PUNCT
ajis02-2967	393	28	&	&	CCONJ
ajis02-2967	393	29	saffert	saffert	PROPN
ajis02-2967	393	30	,	,	PUNCT
ajis02-2967	393	31	p.	p.	NOUN
ajis02-2967	393	32	(	(	PUNCT
ajis02-2967	393	33	2010	2010	NUM
ajis02-2967	393	34	)	)	PUNCT
ajis02-2967	393	35	.	.	PUNCT
ajis02-2967	394	1	analytics	analytic	NOUN
ajis02-2967	394	2	for	for	ADP
ajis02-2967	394	3	customer	customer	NOUN
ajis02-2967	394	4	engagement	engagement	NOUN
ajis02-2967	394	5	.	.	PUNCT
ajis02-2967	395	1	journal	journal	PROPN
ajis02-2967	395	2	of	of	ADP
ajis02-2967	395	3	service	service	NOUN
ajis02-2967	395	4	research	research	NOUN
ajis02-2967	395	5	,	,	PUNCT
ajis02-2967	395	6	13(3	13(3	NUM
ajis02-2967	395	7	)	)	PUNCT
ajis02-2967	395	8	,	,	PUNCT
ajis02-2967	395	9	341356	341356	NUM
ajis02-2967	395	10	.	.	PUNCT
ajis02-2967	396	1	blythe	blythe	PROPN
ajis02-2967	396	2	,	,	PUNCT
ajis02-2967	396	3	j.	j.	PROPN
ajis02-2967	396	4	(	(	PUNCT
ajis02-2967	396	5	1999	1999	NUM
ajis02-2967	396	6	)	)	PUNCT
ajis02-2967	396	7	,	,	PUNCT
ajis02-2967	396	8	innovativeness	innovativeness	NOUN
ajis02-2967	396	9	and	and	CCONJ
ajis02-2967	396	10	newness	newness	NOUN
ajis02-2967	396	11	in	in	ADP
ajis02-2967	396	12	high‐tech	high‐tech	NOUN
ajis02-2967	396	13	consumer	consumer	NOUN
ajis02-2967	396	14	durables	durable	NOUN
ajis02-2967	396	15	,	,	PUNCT
ajis02-2967	396	16	journal	journal	NOUN
ajis02-2967	396	17	of	of	ADP
ajis02-2967	396	18	product	product	NOUN
ajis02-2967	396	19	&	&	CCONJ
ajis02-2967	396	20	brand	brand	PROPN
ajis02-2967	396	21	management	management	PROPN
ajis02-2967	396	22	,	,	PUNCT
ajis02-2967	396	23	8(5	8(5	NUM
ajis02-2967	396	24	)	)	PUNCT
ajis02-2967	396	25	,	,	PUNCT
ajis02-2967	396	26	415	415	NUM
ajis02-2967	396	27	-	-	SYM
ajis02-2967	396	28	429	429	NUM
ajis02-2967	396	29	.	.	PUNCT
ajis02-2967	396	30	book	book	NOUN
ajis02-2967	396	31	,	,	PUNCT
ajis02-2967	396	32	l.	l.	PROPN
ajis02-2967	396	33	a.	a.	PROPN
ajis02-2967	396	34	,	,	PUNCT
ajis02-2967	396	35	tanford	tanford	PROPN
ajis02-2967	396	36	,	,	PUNCT
ajis02-2967	396	37	s.	s.	PROPN
ajis02-2967	396	38	,	,	PUNCT
ajis02-2967	396	39	montgomery	montgomery	PROPN
ajis02-2967	396	40	,	,	PUNCT
ajis02-2967	396	41	r.	r.	PROPN
ajis02-2967	396	42	,	,	PUNCT
ajis02-2967	396	43	&	&	CCONJ
ajis02-2967	396	44	love	love	PROPN
ajis02-2967	396	45	,	,	PUNCT
ajis02-2967	396	46	c.	c.	PROPN
ajis02-2967	396	47	(	(	PUNCT
ajis02-2967	396	48	2018	2018	NUM
ajis02-2967	396	49	)	)	PUNCT
ajis02-2967	396	50	.	.	PUNCT
ajis02-2967	397	1	online	online	PROPN
ajis02-2967	397	2	traveler	traveler	PROPN
ajis02-2967	397	3	reviews	review	NOUN
ajis02-2967	397	4	as	as	ADP
ajis02-2967	397	5	social	social	ADJ
ajis02-2967	397	6	influence	influence	NOUN
ajis02-2967	397	7	:	:	PUNCT
ajis02-2967	397	8	price	price	NOUN
ajis02-2967	397	9	is	be	AUX
ajis02-2967	397	10	no	no	PRON
ajis02-2967	397	11	longer	long	ADV
ajis02-2967	397	12	king	king	NOUN
ajis02-2967	397	13	.	.	PUNCT
ajis02-2967	398	1	journal	journal	PROPN
ajis02-2967	398	2	of	of	ADP
ajis02-2967	398	3	hospitality	hospitality	PROPN
ajis02-2967	398	4	&	&	CCONJ
ajis02-2967	398	5	tourism	tourism	NOUN
ajis02-2967	398	6	research	research	NOUN
ajis02-2967	398	7	,	,	PUNCT
ajis02-2967	398	8	42(3	42(3	NUM
ajis02-2967	398	9	)	)	PUNCT
ajis02-2967	398	10	,	,	PUNCT
ajis02-2967	398	11	445475	445475	NUM
ajis02-2967	398	12	.	.	PUNCT
ajis02-2967	399	1	brown	brown	PROPN
ajis02-2967	399	2	,	,	PUNCT
ajis02-2967	399	3	s.	s.	PROPN
ajis02-2967	399	4	a.	a.	PROPN
ajis02-2967	399	5	,	,	PUNCT
ajis02-2967	399	6	&	&	CCONJ
ajis02-2967	399	7	venkatesh	venkatesh	PROPN
ajis02-2967	399	8	,	,	PUNCT
ajis02-2967	399	9	v.	v.	PROPN
ajis02-2967	399	10	(	(	PUNCT
ajis02-2967	399	11	2005	2005	NUM
ajis02-2967	399	12	)	)	PUNCT
ajis02-2967	399	13	.	.	PUNCT
ajis02-2967	400	1	model	model	NOUN
ajis02-2967	400	2	of	of	ADP
ajis02-2967	400	3	adoption	adoption	NOUN
ajis02-2967	400	4	of	of	ADP
ajis02-2967	400	5	technology	technology	NOUN
ajis02-2967	400	6	in	in	ADP
ajis02-2967	400	7	households	household	NOUN
ajis02-2967	400	8	:	:	PUNCT
ajis02-2967	400	9	a	a	DET
ajis02-2967	400	10	baseline	baseline	NOUN
ajis02-2967	400	11	model	model	NOUN
ajis02-2967	400	12	test	test	NOUN
ajis02-2967	400	13	and	and	CCONJ
ajis02-2967	400	14	extension	extension	NOUN
ajis02-2967	400	15	incorporating	incorporate	VERB
ajis02-2967	400	16	household	household	NOUN
ajis02-2967	400	17	life	life	NOUN
ajis02-2967	400	18	cycle	cycle	NOUN
ajis02-2967	400	19	.	.	PUNCT
ajis02-2967	401	1	mis	mis	PROPN
ajis02-2967	401	2	quarterly	quarterly	PROPN
ajis02-2967	401	3	,	,	PUNCT
ajis02-2967	401	4	29(3	29(3	NUM
ajis02-2967	401	5	)	)	PUNCT
ajis02-2967	401	6	,	,	PUNCT
ajis02-2967	401	7	399	399	NUM
ajis02-2967	401	8	-	-	SYM
ajis02-2967	401	9	426	426	NUM
ajis02-2967	401	10	.	.	PUNCT
ajis02-2967	402	1	brady	brady	PROPN
ajis02-2967	402	2	,	,	PUNCT
ajis02-2967	402	3	m.	m.	PROPN
ajis02-2967	402	4	k.	k.	PROPN
ajis02-2967	402	5	,	,	PUNCT
ajis02-2967	402	6	&	&	CCONJ
ajis02-2967	402	7	cronin	cronin	PROPN
ajis02-2967	402	8	jr	jr	PROPN
ajis02-2967	402	9	,	,	PUNCT
ajis02-2967	402	10	j.	j.	PROPN
ajis02-2967	402	11	j.	j.	PROPN
ajis02-2967	402	12	(	(	PUNCT
ajis02-2967	402	13	2001	2001	NUM
ajis02-2967	402	14	)	)	PUNCT
ajis02-2967	402	15	.	.	PUNCT
ajis02-2967	403	1	some	some	DET
ajis02-2967	403	2	new	new	ADJ
ajis02-2967	403	3	thoughts	thought	NOUN
ajis02-2967	403	4	on	on	ADP
ajis02-2967	403	5	conceptualising	conceptualise	VERB
ajis02-2967	403	6	perceived	perceive	VERB
ajis02-2967	403	7	service	service	NOUN
ajis02-2967	403	8	quality	quality	NOUN
ajis02-2967	403	9	:	:	PUNCT
ajis02-2967	403	10	a	a	DET
ajis02-2967	403	11	hierarchical	hierarchical	ADJ
ajis02-2967	403	12	approach	approach	NOUN
ajis02-2967	403	13	.	.	PUNCT
ajis02-2967	404	1	journal	journal	NOUN
ajis02-2967	404	2	of	of	ADP
ajis02-2967	404	3	marketing	marketing	NOUN
ajis02-2967	404	4	,	,	PUNCT
ajis02-2967	404	5	65(3	65(3	NUM
ajis02-2967	404	6	)	)	PUNCT
ajis02-2967	404	7	,	,	PUNCT
ajis02-2967	404	8	34	34	NUM
ajis02-2967	404	9	-	-	SYM
ajis02-2967	404	10	49	49	NUM
ajis02-2967	404	11	.	.	PUNCT
ajis02-2967	405	1	australasian	australasian	ADJ
ajis02-2967	405	2	journal	journal	NOUN
ajis02-2967	405	3	of	of	ADP
ajis02-2967	405	4	information	information	PROPN
ajis02-2967	405	5	systems	systems	PROPN
ajis02-2967	405	6	roy	roy	PROPN
ajis02-2967	405	7	,	,	PUNCT
ajis02-2967	405	8	singh	singh	PROPN
ajis02-2967	405	9	&	&	CCONJ
ajis02-2967	405	10	shabnam	shabnam	PROPN
ajis02-2967	405	11	2021	2021	NUM
ajis02-2967	405	12	,	,	PUNCT
ajis02-2967	405	13	vol	vol	NOUN
ajis02-2967	405	14	25	25	NUM
ajis02-2967	405	15	,	,	PUNCT
ajis02-2967	405	16	research	research	NOUN
ajis02-2967	405	17	on	on	ADP
ajis02-2967	405	18	user	user	NOUN
ajis02-2967	405	19	involvement	involvement	NOUN
ajis02-2967	405	20	modelling	model	VERB
ajis02-2967	405	21	customer	customer	NOUN
ajis02-2967	405	22	engagement	engagement	NOUN
ajis02-2967	405	23	behaviour	behaviour	NOUN
ajis02-2967	405	24	21	21	NUM
ajis02-2967	405	25	brodie	brodie	PROPN
ajis02-2967	405	26	,	,	PUNCT
ajis02-2967	405	27	r.	r.	PROPN
ajis02-2967	405	28	j.	j.	PROPN
ajis02-2967	405	29	,	,	PUNCT
ajis02-2967	405	30	hollebeek	hollebeek	PROPN
ajis02-2967	405	31	,	,	PUNCT
ajis02-2967	405	32	l.	l.	PROPN
ajis02-2967	405	33	d.	d.	PROPN
ajis02-2967	405	34	,	,	PUNCT
ajis02-2967	405	35	jurić	jurić	PROPN
ajis02-2967	405	36	,	,	PUNCT
ajis02-2967	405	37	b.	b.	PROPN
ajis02-2967	405	38	,	,	PUNCT
ajis02-2967	405	39	&	&	CCONJ
ajis02-2967	405	40	ilić	ilić	ADJ
ajis02-2967	405	41	,	,	PUNCT
ajis02-2967	405	42	a.	a.	NOUN
ajis02-2967	405	43	(	(	PUNCT
ajis02-2967	405	44	2011	2011	NUM
ajis02-2967	405	45	)	)	PUNCT
ajis02-2967	405	46	.	.	PUNCT
ajis02-2967	406	1	customer	customer	NOUN
ajis02-2967	406	2	engagement	engagement	NOUN
ajis02-2967	406	3	:	:	PUNCT
ajis02-2967	406	4	conceptual	conceptual	ADJ
ajis02-2967	406	5	domain	domain	NOUN
ajis02-2967	406	6	,	,	PUNCT
ajis02-2967	406	7	fundamental	fundamental	ADJ
ajis02-2967	406	8	propositions	proposition	NOUN
ajis02-2967	406	9	,	,	PUNCT
ajis02-2967	406	10	and	and	CCONJ
ajis02-2967	406	11	implications	implication	NOUN
ajis02-2967	406	12	for	for	ADP
ajis02-2967	406	13	research	research	NOUN
ajis02-2967	406	14	.	.	PUNCT
ajis02-2967	407	1	journal	journal	NOUN
ajis02-2967	407	2	of	of	ADP
ajis02-2967	407	3	service	service	NOUN
ajis02-2967	407	4	research	research	NOUN
ajis02-2967	407	5	,	,	PUNCT
ajis02-2967	407	6	14(3	14(3	NUM
ajis02-2967	407	7	)	)	PUNCT
ajis02-2967	407	8	,	,	PUNCT
ajis02-2967	407	9	252	252	NUM
ajis02-2967	407	10	-	-	SYM
ajis02-2967	407	11	271	271	NUM
ajis02-2967	407	12	.	.	PUNCT
ajis02-2967	408	1	carter	carter	PROPN
ajis02-2967	408	2	,	,	PUNCT
ajis02-2967	408	3	s.	s.	PROPN
ajis02-2967	408	4	,	,	PUNCT
ajis02-2967	408	5	&	&	CCONJ
ajis02-2967	408	6	yeo	yeo	PROPN
ajis02-2967	408	7	,	,	PUNCT
ajis02-2967	408	8	a.	a.	PROPN
ajis02-2967	408	9	c.	c.	PROPN
ajis02-2967	408	10	m.	m.	PROPN
ajis02-2967	408	11	(	(	PUNCT
ajis02-2967	408	12	2016	2016	NUM
ajis02-2967	408	13	)	)	PUNCT
ajis02-2967	408	14	.	.	PUNCT
ajis02-2967	409	1	mobile	mobile	ADJ
ajis02-2967	409	2	apps	app	NOUN
ajis02-2967	409	3	usage	usage	NOUN
ajis02-2967	409	4	by	by	ADP
ajis02-2967	409	5	malaysian	malaysian	ADJ
ajis02-2967	409	6	business	business	NOUN
ajis02-2967	409	7	undergraduates	undergraduate	NOUN
ajis02-2967	409	8	and	and	CCONJ
ajis02-2967	409	9	postgraduates	postgraduate	NOUN
ajis02-2967	409	10	.	.	PUNCT
ajis02-2967	410	1	internet	internet	NOUN
ajis02-2967	410	2	research	research	NOUN
ajis02-2967	410	3	,	,	PUNCT
ajis02-2967	410	4	26	26	NUM
ajis02-2967	410	5	(	(	PUNCT
ajis02-2967	410	6	3	3	NUM
ajis02-2967	410	7	)	)	PUNCT
ajis02-2967	410	8	,	,	PUNCT
ajis02-2967	410	9	733	733	NUM
ajis02-2967	410	10	-	-	SYM
ajis02-2967	410	11	757	757	NUM
ajis02-2967	410	12	.	.	PUNCT
ajis02-2967	411	1	caro	caro	PROPN
ajis02-2967	411	2	,	,	PUNCT
ajis02-2967	411	3	f.	f.	PROPN
ajis02-2967	411	4	,	,	PUNCT
ajis02-2967	411	5	&	&	CCONJ
ajis02-2967	411	6	sadr	sadr	PROPN
ajis02-2967	411	7	,	,	PUNCT
ajis02-2967	411	8	r.	r.	PROPN
ajis02-2967	411	9	(	(	PUNCT
ajis02-2967	411	10	2019	2019	NUM
ajis02-2967	411	11	)	)	PUNCT
ajis02-2967	411	12	.	.	PUNCT
ajis02-2967	412	1	the	the	DET
ajis02-2967	412	2	internet	internet	NOUN
ajis02-2967	412	3	of	of	ADP
ajis02-2967	412	4	things	thing	NOUN
ajis02-2967	412	5	(	(	PUNCT
ajis02-2967	412	6	iot	iot	NOUN
ajis02-2967	412	7	)	)	PUNCT
ajis02-2967	412	8	in	in	ADP
ajis02-2967	412	9	retail	retail	NOUN
ajis02-2967	412	10	:	:	PUNCT
ajis02-2967	412	11	bridging	bridge	VERB
ajis02-2967	412	12	supply	supply	NOUN
ajis02-2967	412	13	and	and	CCONJ
ajis02-2967	412	14	demand	demand	NOUN
ajis02-2967	412	15	.	.	PUNCT
ajis02-2967	413	1	business	business	NOUN
ajis02-2967	413	2	horizons	horizon	NOUN
ajis02-2967	413	3	,	,	PUNCT
ajis02-2967	413	4	62(1	62(1	NOUN
ajis02-2967	413	5	)	)	PUNCT
ajis02-2967	413	6	,	,	PUNCT
ajis02-2967	413	7	47–54	47–54	NUM
ajis02-2967	413	8	.	.	PUNCT
ajis02-2967	414	1	chin	chin	PROPN
ajis02-2967	414	2	,	,	PUNCT
ajis02-2967	414	3	w.	w.	PROPN
ajis02-2967	414	4	w.	w.	PROPN
ajis02-2967	414	5	,	,	PUNCT
ajis02-2967	414	6	&	&	CCONJ
ajis02-2967	414	7	newsted	newste	VERB
ajis02-2967	414	8	,	,	PUNCT
ajis02-2967	414	9	p.	p.	PROPN
ajis02-2967	414	10	r.	r.	PROPN
ajis02-2967	414	11	(	(	PUNCT
ajis02-2967	414	12	1999	1999	NUM
ajis02-2967	414	13	)	)	PUNCT
ajis02-2967	414	14	.	.	PUNCT
ajis02-2967	415	1	structural	structural	ADJ
ajis02-2967	415	2	equation	equation	NOUN
ajis02-2967	415	3	modeling	model	VERB
ajis02-2967	415	4	analysis	analysis	NOUN
ajis02-2967	415	5	with	with	ADP
ajis02-2967	415	6	small	small	ADJ
ajis02-2967	415	7	samples	sample	NOUN
ajis02-2967	415	8	using	use	VERB
ajis02-2967	415	9	partial	partial	ADJ
ajis02-2967	415	10	least	least	ADJ
ajis02-2967	415	11	squares	square	NOUN
ajis02-2967	415	12	.	.	PUNCT
ajis02-2967	416	1	statistical	statistical	ADJ
ajis02-2967	416	2	strategies	strategy	NOUN
ajis02-2967	416	3	for	for	ADP
ajis02-2967	416	4	small	small	ADJ
ajis02-2967	416	5	sample	sample	NOUN
ajis02-2967	416	6	research	research	NOUN
ajis02-2967	416	7	,	,	PUNCT
ajis02-2967	416	8	1(1	1(1	NUM
ajis02-2967	416	9	)	)	PUNCT
ajis02-2967	416	10	,	,	PUNCT
ajis02-2967	416	11	307	307	NUM
ajis02-2967	416	12	-	-	SYM
ajis02-2967	416	13	341	341	NUM
ajis02-2967	416	14	.	.	PUNCT
ajis02-2967	417	1	chiu	chiu	PROPN
ajis02-2967	417	2	,	,	PUNCT
ajis02-2967	417	3	h.	h.	PROPN
ajis02-2967	417	4	c.	c.	PROPN
ajis02-2967	417	5	,	,	PUNCT
ajis02-2967	417	6	hsieh	hsieh	PROPN
ajis02-2967	417	7	,	,	PUNCT
ajis02-2967	417	8	y.	y.	PROPN
ajis02-2967	417	9	c.	c.	PROPN
ajis02-2967	417	10	,	,	PUNCT
ajis02-2967	417	11	roan	roan	PROPN
ajis02-2967	417	12	,	,	PUNCT
ajis02-2967	417	13	j.	j.	PROPN
ajis02-2967	417	14	,	,	PUNCT
ajis02-2967	417	15	tseng	tseng	PROPN
ajis02-2967	417	16	,	,	PUNCT
ajis02-2967	417	17	k.	k.	PROPN
ajis02-2967	417	18	j.	j.	PROPN
ajis02-2967	417	19	,	,	PUNCT
ajis02-2967	417	20	&	&	CCONJ
ajis02-2967	417	21	hsieh	hsieh	PROPN
ajis02-2967	417	22	,	,	PUNCT
ajis02-2967	417	23	j.	j.	PROPN
ajis02-2967	417	24	k.	k.	PROPN
ajis02-2967	417	25	(	(	PUNCT
ajis02-2967	417	26	2011	2011	NUM
ajis02-2967	417	27	)	)	PUNCT
ajis02-2967	417	28	.	.	PUNCT
ajis02-2967	418	1	the	the	DET
ajis02-2967	418	2	challenge	challenge	NOUN
ajis02-2967	418	3	for	for	ADP
ajis02-2967	418	4	multichannel	multichannel	ADJ
ajis02-2967	418	5	services	service	NOUN
ajis02-2967	418	6	:	:	PUNCT
ajis02-2967	418	7	cross	cross	ADJ
ajis02-2967	418	8	-	-	ADJ
ajis02-2967	418	9	channel	channel	ADJ
ajis02-2967	418	10	free	free	ADJ
ajis02-2967	418	11	-	-	PUNCT
ajis02-2967	418	12	riding	ride	VERB
ajis02-2967	418	13	behaviour	behaviour	NOUN
ajis02-2967	418	14	.	.	PUNCT
ajis02-2967	419	1	electronic	electronic	ADJ
ajis02-2967	419	2	commerce	commerce	NOUN
ajis02-2967	419	3	research	research	NOUN
ajis02-2967	419	4	and	and	CCONJ
ajis02-2967	419	5	applications	application	NOUN
ajis02-2967	419	6	,	,	PUNCT
ajis02-2967	419	7	10(2	10(2	NUM
ajis02-2967	419	8	)	)	PUNCT
ajis02-2967	419	9	,	,	PUNCT
ajis02-2967	419	10	268	268	NUM
ajis02-2967	419	11	-	-	SYM
ajis02-2967	419	12	277	277	NUM
ajis02-2967	419	13	.	.	PUNCT
ajis02-2967	420	1	chiu	chiu	PROPN
ajis02-2967	420	2	,	,	PUNCT
ajis02-2967	420	3	y.	y.	PROPN
ajis02-2967	420	4	t.	t.	PROPN
ajis02-2967	420	5	h.	h.	PROPN
ajis02-2967	420	6	,	,	PUNCT
ajis02-2967	420	7	lee	lee	PROPN
ajis02-2967	420	8	,	,	PUNCT
ajis02-2967	420	9	w.	w.	PROPN
ajis02-2967	420	10	i.	i.	PROPN
ajis02-2967	420	11	,	,	PUNCT
ajis02-2967	420	12	liu	liu	PROPN
ajis02-2967	420	13	,	,	PUNCT
ajis02-2967	420	14	c.	c.	PROPN
ajis02-2967	420	15	c.	c.	PROPN
ajis02-2967	420	16	,	,	PUNCT
ajis02-2967	420	17	&	&	CCONJ
ajis02-2967	420	18	liu	liu	PROPN
ajis02-2967	420	19	,	,	PUNCT
ajis02-2967	420	20	l.	l.	PROPN
ajis02-2967	420	21	y.	y.	PROPN
ajis02-2967	420	22	(	(	PUNCT
ajis02-2967	420	23	2012	2012	NUM
ajis02-2967	420	24	)	)	PUNCT
ajis02-2967	420	25	.	.	PUNCT
ajis02-2967	421	1	internet	internet	NOUN
ajis02-2967	421	2	lottery	lottery	NOUN
ajis02-2967	421	3	commerce	commerce	NOUN
ajis02-2967	421	4	:	:	PUNCT
ajis02-2967	421	5	an	an	DET
ajis02-2967	421	6	integrated	integrated	ADJ
ajis02-2967	421	7	view	view	NOUN
ajis02-2967	421	8	of	of	ADP
ajis02-2967	421	9	online	online	ADJ
ajis02-2967	421	10	sport	sport	NOUN
ajis02-2967	421	11	lottery	lottery	NOUN
ajis02-2967	421	12	adoption	adoption	NOUN
ajis02-2967	421	13	.	.	PUNCT
ajis02-2967	422	1	journal	journal	NOUN
ajis02-2967	422	2	of	of	ADP
ajis02-2967	422	3	internet	internet	PROPN
ajis02-2967	422	4	commerce	commerce	PROPN
ajis02-2967	422	5	,	,	PUNCT
ajis02-2967	422	6	11(1	11(1	NUM
ajis02-2967	422	7	)	)	PUNCT
ajis02-2967	422	8	,	,	PUNCT
ajis02-2967	422	9	68–80	68–80	PROPN
ajis02-2967	422	10	.	.	PUNCT
ajis02-2967	423	1	chong	chong	PROPN
ajis02-2967	423	2	,	,	PUNCT
ajis02-2967	423	3	a.	a.	PROPN
ajis02-2967	423	4	y.	y.	PROPN
ajis02-2967	423	5	l.	l.	PROPN
ajis02-2967	423	6	(	(	PUNCT
ajis02-2967	423	7	2013	2013	NUM
ajis02-2967	423	8	)	)	PUNCT
ajis02-2967	423	9	.	.	PUNCT
ajis02-2967	424	1	predicting	predict	VERB
ajis02-2967	424	2	m	m	PROPN
ajis02-2967	424	3	-	-	PUNCT
ajis02-2967	424	4	commerce	commerce	NOUN
ajis02-2967	424	5	adoption	adoption	NOUN
ajis02-2967	424	6	determinants	determinant	VERB
ajis02-2967	424	7	:	:	PUNCT
ajis02-2967	424	8	a	a	DET
ajis02-2967	424	9	neural	neural	ADJ
ajis02-2967	424	10	network	network	NOUN
ajis02-2967	424	11	approach	approach	NOUN
ajis02-2967	424	12	.	.	PUNCT
ajis02-2967	425	1	expert	expert	NOUN
ajis02-2967	425	2	systems	system	NOUN
ajis02-2967	425	3	with	with	ADP
ajis02-2967	425	4	applications	application	NOUN
ajis02-2967	425	5	,	,	PUNCT
ajis02-2967	425	6	40	40	NUM
ajis02-2967	425	7	(	(	PUNCT
ajis02-2967	425	8	2	2	NUM
ajis02-2967	425	9	)	)	PUNCT
ajis02-2967	425	10	,	,	PUNCT
ajis02-2967	425	11	523–530	523–530	NUM
ajis02-2967	425	12	.	.	PUNCT
ajis02-2967	426	1	claudy	claudy	PROPN
ajis02-2967	426	2	,	,	PUNCT
ajis02-2967	426	3	m.	m.	PROPN
ajis02-2967	426	4	c.	c.	PROPN
ajis02-2967	426	5	,	,	PUNCT
ajis02-2967	426	6	garcia	garcia	PROPN
ajis02-2967	426	7	,	,	PUNCT
ajis02-2967	426	8	r.	r.	PROPN
ajis02-2967	426	9	,	,	PUNCT
ajis02-2967	426	10	&	&	CCONJ
ajis02-2967	426	11	o’driscoll	o’driscoll	PROPN
ajis02-2967	426	12	,	,	PUNCT
ajis02-2967	426	13	a.	a.	NOUN
ajis02-2967	426	14	(	(	PUNCT
ajis02-2967	426	15	2015	2015	NUM
ajis02-2967	426	16	)	)	PUNCT
ajis02-2967	426	17	.	.	PUNCT
ajis02-2967	427	1	consumer	consumer	NOUN
ajis02-2967	427	2	resistance	resistance	NOUN
ajis02-2967	427	3	to	to	ADP
ajis02-2967	427	4	innovation	innovation	NOUN
ajis02-2967	427	5	—	—	PUNCT
ajis02-2967	427	6	a	a	DET
ajis02-2967	427	7	behavioural	behavioural	ADJ
ajis02-2967	427	8	reasoning	reasoning	NOUN
ajis02-2967	427	9	perspective	perspective	NOUN
ajis02-2967	427	10	.	.	PUNCT
ajis02-2967	428	1	journal	journal	NOUN
ajis02-2967	428	2	of	of	ADP
ajis02-2967	428	3	the	the	DET
ajis02-2967	428	4	academy	academy	NOUN
ajis02-2967	428	5	of	of	ADP
ajis02-2967	428	6	marketing	marketing	NOUN
ajis02-2967	428	7	science	science	NOUN
ajis02-2967	428	8	,	,	PUNCT
ajis02-2967	428	9	43(4	43(4	NOUN
ajis02-2967	428	10	)	)	PUNCT
ajis02-2967	428	11	,	,	PUNCT
ajis02-2967	428	12	528	528	NUM
ajis02-2967	428	13	-	-	SYM
ajis02-2967	428	14	544	544	NUM
ajis02-2967	428	15	.	.	PUNCT
ajis02-2967	428	16	collier	collier	PROPN
ajis02-2967	428	17	,	,	PUNCT
ajis02-2967	428	18	j.	j.	PROPN
ajis02-2967	428	19	e.	e.	PROPN
ajis02-2967	428	20	,	,	PUNCT
ajis02-2967	428	21	moore	moore	PROPN
ajis02-2967	428	22	,	,	PUNCT
ajis02-2967	428	23	r.	r.	PROPN
ajis02-2967	428	24	s.	s.	PROPN
ajis02-2967	428	25	,	,	PUNCT
ajis02-2967	428	26	horky	horky	PROPN
ajis02-2967	428	27	,	,	PUNCT
ajis02-2967	428	28	a.	a.	PROPN
ajis02-2967	428	29	,	,	PUNCT
ajis02-2967	428	30	&	&	CCONJ
ajis02-2967	428	31	moore	moore	PROPN
ajis02-2967	428	32	,	,	PUNCT
ajis02-2967	428	33	m.	m.	NOUN
ajis02-2967	428	34	l.	l.	PROPN
ajis02-2967	428	35	(	(	PUNCT
ajis02-2967	428	36	2015	2015	NUM
ajis02-2967	428	37	)	)	PUNCT
ajis02-2967	428	38	.	.	PUNCT
ajis02-2967	429	1	why	why	SCONJ
ajis02-2967	429	2	the	the	DET
ajis02-2967	429	3	little	little	ADJ
ajis02-2967	429	4	things	thing	NOUN
ajis02-2967	429	5	matter	matter	NOUN
ajis02-2967	429	6	:	:	PUNCT
ajis02-2967	429	7	exploring	explore	VERB
ajis02-2967	429	8	situational	situational	ADJ
ajis02-2967	429	9	influences	influence	NOUN
ajis02-2967	429	10	on	on	ADP
ajis02-2967	429	11	customers	customer	NOUN
ajis02-2967	429	12	'	'	PART
ajis02-2967	429	13	self	self	NOUN
ajis02-2967	429	14	-	-	PUNCT
ajis02-2967	429	15	service	service	NOUN
ajis02-2967	429	16	technology	technology	NOUN
ajis02-2967	429	17	decisions	decision	NOUN
ajis02-2967	429	18	.	.	PUNCT
ajis02-2967	430	1	journal	journal	NOUN
ajis02-2967	430	2	of	of	ADP
ajis02-2967	430	3	business	business	NOUN
ajis02-2967	430	4	research	research	PROPN
ajis02-2967	430	5	,	,	PUNCT
ajis02-2967	430	6	68(3	68(3	PROPN
ajis02-2967	430	7	)	)	PUNCT
ajis02-2967	430	8	,	,	PUNCT
ajis02-2967	430	9	703	703	NUM
ajis02-2967	430	10	-	-	SYM
ajis02-2967	430	11	710	710	NUM
ajis02-2967	430	12	.	.	PUNCT
ajis02-2967	431	1	cohen	cohen	PROPN
ajis02-2967	431	2	,	,	PUNCT
ajis02-2967	431	3	s.	s.	PROPN
ajis02-2967	431	4	(	(	PUNCT
ajis02-2967	431	5	1988	1988	NUM
ajis02-2967	431	6	)	)	PUNCT
ajis02-2967	431	7	.	.	PUNCT
ajis02-2967	432	1	psychosocial	psychosocial	ADJ
ajis02-2967	432	2	models	model	NOUN
ajis02-2967	432	3	of	of	ADP
ajis02-2967	432	4	the	the	DET
ajis02-2967	432	5	role	role	NOUN
ajis02-2967	432	6	of	of	ADP
ajis02-2967	432	7	social	social	ADJ
ajis02-2967	432	8	support	support	NOUN
ajis02-2967	432	9	in	in	ADP
ajis02-2967	432	10	the	the	DET
ajis02-2967	432	11	etiology	etiology	NOUN
ajis02-2967	432	12	of	of	ADP
ajis02-2967	432	13	physical	physical	ADJ
ajis02-2967	432	14	disease	disease	NOUN
ajis02-2967	432	15	.	.	PUNCT
ajis02-2967	433	1	health	health	NOUN
ajis02-2967	433	2	psychology	psychology	NOUN
ajis02-2967	433	3	,	,	PUNCT
ajis02-2967	433	4	7(3	7(3	NUM
ajis02-2967	433	5	)	)	PUNCT
ajis02-2967	433	6	,	,	PUNCT
ajis02-2967	433	7	269	269	NUM
ajis02-2967	433	8	.	.	X
ajis02-2967	434	1	davis	davis	PROPN
ajis02-2967	434	2	,	,	PUNCT
ajis02-2967	434	3	f.	f.	PROPN
ajis02-2967	434	4	d.	d.	PROPN
ajis02-2967	434	5	(	(	PUNCT
ajis02-2967	434	6	1989	1989	NUM
ajis02-2967	434	7	)	)	PUNCT
ajis02-2967	434	8	.	.	PUNCT
ajis02-2967	435	1	perceived	perceive	VERB
ajis02-2967	435	2	usefulness	usefulness	NOUN
ajis02-2967	435	3	,	,	PUNCT
ajis02-2967	435	4	perceived	perceive	VERB
ajis02-2967	435	5	ease	ease	NOUN
ajis02-2967	435	6	of	of	ADP
ajis02-2967	435	7	use	use	NOUN
ajis02-2967	435	8	,	,	PUNCT
ajis02-2967	435	9	and	and	CCONJ
ajis02-2967	435	10	user	user	NOUN
ajis02-2967	435	11	acceptance	acceptance	NOUN
ajis02-2967	435	12	of	of	ADP
ajis02-2967	435	13	information	information	NOUN
ajis02-2967	435	14	technology	technology	NOUN
ajis02-2967	435	15	.	.	PUNCT
ajis02-2967	436	1	mis	mis	PROPN
ajis02-2967	436	2	quarterly	quarterly	PROPN
ajis02-2967	436	3	,	,	PUNCT
ajis02-2967	436	4	13(3	13(3	NUM
ajis02-2967	436	5	)	)	PUNCT
ajis02-2967	436	6	,	,	PUNCT
ajis02-2967	436	7	318–339	318–339	NUM
ajis02-2967	436	8	.	.	PUNCT
ajis02-2967	436	9	de	de	PROPN
ajis02-2967	436	10	keyser	keyser	PROPN
ajis02-2967	436	11	,	,	PUNCT
ajis02-2967	436	12	a.	a.	NOUN
ajis02-2967	436	13	,	,	PUNCT
ajis02-2967	436	14	verleye	verleye	NOUN
ajis02-2967	436	15	,	,	PUNCT
ajis02-2967	436	16	k.	k.	PROPN
ajis02-2967	436	17	,	,	PUNCT
ajis02-2967	436	18	lemon	lemon	PROPN
ajis02-2967	436	19	,	,	PUNCT
ajis02-2967	436	20	k.	k.	PROPN
ajis02-2967	436	21	n.	n.	PROPN
ajis02-2967	436	22	,	,	PUNCT
ajis02-2967	436	23	keiningham	keiningham	PROPN
ajis02-2967	436	24	,	,	PUNCT
ajis02-2967	436	25	t.	t.	PROPN
ajis02-2967	436	26	l.	l.	PROPN
ajis02-2967	436	27	,	,	PUNCT
ajis02-2967	436	28	&	&	CCONJ
ajis02-2967	436	29	klaus	klaus	PROPN
ajis02-2967	436	30	,	,	PUNCT
ajis02-2967	436	31	p.	p.	NOUN
ajis02-2967	436	32	(	(	PUNCT
ajis02-2967	436	33	2020	2020	NUM
ajis02-2967	436	34	)	)	PUNCT
ajis02-2967	436	35	.	.	PUNCT
ajis02-2967	437	1	moving	move	VERB
ajis02-2967	437	2	the	the	DET
ajis02-2967	437	3	customer	customer	NOUN
ajis02-2967	437	4	experience	experience	NOUN
ajis02-2967	437	5	field	field	NOUN
ajis02-2967	437	6	forward	forward	ADV
ajis02-2967	437	7	:	:	PUNCT
ajis02-2967	437	8	introducing	introduce	VERB
ajis02-2967	437	9	the	the	DET
ajis02-2967	437	10	touchpoints	touchpoint	NOUN
ajis02-2967	437	11	,	,	PUNCT
ajis02-2967	437	12	context	context	NOUN
ajis02-2967	437	13	,	,	PUNCT
ajis02-2967	437	14	qualities	quality	NOUN
ajis02-2967	437	15	(	(	PUNCT
ajis02-2967	437	16	tcq	tcq	NOUN
ajis02-2967	437	17	)	)	PUNCT
ajis02-2967	437	18	nomenclature	nomenclature	NOUN
ajis02-2967	437	19	.	.	PUNCT
ajis02-2967	438	1	journal	journal	PROPN
ajis02-2967	438	2	of	of	ADP
ajis02-2967	438	3	service	service	NOUN
ajis02-2967	438	4	research	research	NOUN
ajis02-2967	438	5	,	,	PUNCT
ajis02-2967	438	6	doi.org/10.1177/1094670520928390	doi.org/10.1177/1094670520928390	PROPN
ajis02-2967	438	7	dwivedi	dwivedi	PROPN
ajis02-2967	438	8	,	,	PUNCT
ajis02-2967	438	9	y.	y.	PROPN
ajis02-2967	438	10	k.	k.	PROPN
ajis02-2967	438	11	,	,	PUNCT
ajis02-2967	438	12	rana	rana	PROPN
ajis02-2967	438	13	,	,	PUNCT
ajis02-2967	438	14	n.	n.	PROPN
ajis02-2967	438	15	p.	p.	PROPN
ajis02-2967	438	16	,	,	PUNCT
ajis02-2967	438	17	tamilmani	tamilmani	PROPN
ajis02-2967	438	18	,	,	PUNCT
ajis02-2967	438	19	k.	k.	PROPN
ajis02-2967	438	20	,	,	PUNCT
ajis02-2967	438	21	&	&	CCONJ
ajis02-2967	438	22	raman	raman	PROPN
ajis02-2967	438	23	,	,	PUNCT
ajis02-2967	438	24	r.	r.	PROPN
ajis02-2967	438	25	(	(	PUNCT
ajis02-2967	438	26	2020	2020	NUM
ajis02-2967	438	27	)	)	PUNCT
ajis02-2967	438	28	.	.	PUNCT
ajis02-2967	439	1	a	a	DET
ajis02-2967	439	2	meta	meta	ADJ
ajis02-2967	439	3	-	-	PUNCT
ajis02-2967	439	4	analysis	analysis	NOUN
ajis02-2967	439	5	based	base	VERB
ajis02-2967	439	6	modified	modified	ADJ
ajis02-2967	439	7	unified	unified	ADJ
ajis02-2967	439	8	theory	theory	NOUN
ajis02-2967	439	9	of	of	ADP
ajis02-2967	439	10	acceptance	acceptance	NOUN
ajis02-2967	439	11	and	and	CCONJ
ajis02-2967	439	12	use	use	NOUN
ajis02-2967	439	13	of	of	ADP
ajis02-2967	439	14	technology	technology	NOUN
ajis02-2967	439	15	(	(	PUNCT
ajis02-2967	439	16	meta	meta	X
ajis02-2967	439	17	-	-	PUNCT
ajis02-2967	439	18	utaut	utaut	NOUN
ajis02-2967	439	19	):	):	PUNCT
ajis02-2967	439	20	a	a	DET
ajis02-2967	439	21	review	review	NOUN
ajis02-2967	439	22	of	of	ADP
ajis02-2967	439	23	emerging	emerge	VERB
ajis02-2967	439	24	literature	literature	NOUN
ajis02-2967	439	25	.	.	PUNCT
ajis02-2967	440	1	current	current	ADJ
ajis02-2967	440	2	opinion	opinion	NOUN
ajis02-2967	440	3	in	in	ADP
ajis02-2967	440	4	psychology	psychology	NOUN
ajis02-2967	440	5	,	,	PUNCT
ajis02-2967	440	6	36	36	NUM
ajis02-2967	440	7	,	,	PUNCT
ajis02-2967	440	8	13	13	NUM
ajis02-2967	440	9	-	-	SYM
ajis02-2967	440	10	18	18	NUM
ajis02-2967	440	11	.	.	PUNCT
ajis02-2967	441	1	dwivedi	dwivedi	PROPN
ajis02-2967	441	2	,	,	PUNCT
ajis02-2967	441	3	y.	y.	PROPN
ajis02-2967	441	4	k.	k.	PROPN
ajis02-2967	441	5	,	,	PUNCT
ajis02-2967	441	6	rana	rana	PROPN
ajis02-2967	441	7	,	,	PUNCT
ajis02-2967	441	8	n.	n.	PROPN
ajis02-2967	441	9	p.	p.	PROPN
ajis02-2967	441	10	,	,	PUNCT
ajis02-2967	441	11	jeyaraj	jeyaraj	PROPN
ajis02-2967	441	12	,	,	PUNCT
ajis02-2967	441	13	a.	a.	PROPN
ajis02-2967	441	14	,	,	PUNCT
ajis02-2967	441	15	clement	clement	PROPN
ajis02-2967	441	16	,	,	PUNCT
ajis02-2967	441	17	m.	m.	NOUN
ajis02-2967	441	18	,	,	PUNCT
ajis02-2967	441	19	&	&	CCONJ
ajis02-2967	441	20	williams	williams	PROPN
ajis02-2967	441	21	,	,	PUNCT
ajis02-2967	441	22	m.	m.	PROPN
ajis02-2967	441	23	d.	d.	PROPN
ajis02-2967	441	24	(	(	PUNCT
ajis02-2967	441	25	2019	2019	NUM
ajis02-2967	441	26	)	)	PUNCT
ajis02-2967	441	27	.	.	PUNCT
ajis02-2967	442	1	re	re	VERB
ajis02-2967	442	2	-	-	VERB
ajis02-2967	442	3	examining	examine	VERB
ajis02-2967	442	4	the	the	DET
ajis02-2967	442	5	unified	unified	ADJ
ajis02-2967	442	6	theory	theory	NOUN
ajis02-2967	442	7	of	of	ADP
ajis02-2967	442	8	acceptance	acceptance	NOUN
ajis02-2967	442	9	and	and	CCONJ
ajis02-2967	442	10	use	use	NOUN
ajis02-2967	442	11	of	of	ADP
ajis02-2967	442	12	technology	technology	NOUN
ajis02-2967	442	13	(	(	PUNCT
ajis02-2967	442	14	utaut	utaut	PROPN
ajis02-2967	442	15	):	):	PUNCT
ajis02-2967	442	16	towards	towards	ADP
ajis02-2967	442	17	a	a	DET
ajis02-2967	442	18	revised	revise	VERB
ajis02-2967	442	19	theoretical	theoretical	ADJ
ajis02-2967	442	20	model	model	NOUN
ajis02-2967	442	21	.	.	PUNCT
ajis02-2967	443	1	information	information	NOUN
ajis02-2967	443	2	systems	system	NOUN
ajis02-2967	443	3	frontiers	frontier	NOUN
ajis02-2967	443	4	,	,	PUNCT
ajis02-2967	443	5	21(3	21(3	NUM
ajis02-2967	443	6	)	)	PUNCT
ajis02-2967	443	7	,	,	PUNCT
ajis02-2967	443	8	719	719	NUM
ajis02-2967	443	9	-	-	SYM
ajis02-2967	443	10	734	734	NUM
ajis02-2967	443	11	.	.	PUNCT
ajis02-2967	444	1	elek	elek	PROPN
ajis02-2967	444	2	,	,	PUNCT
ajis02-2967	444	3	e.	e.	PROPN
ajis02-2967	444	4	,	,	PUNCT
ajis02-2967	444	5	miller	miller	PROPN
ajis02-2967	444	6	-	-	PUNCT
ajis02-2967	444	7	day	day	NOUN
ajis02-2967	444	8	,	,	PUNCT
ajis02-2967	444	9	m.	m.	NOUN
ajis02-2967	444	10	,	,	PUNCT
ajis02-2967	444	11	&	&	CCONJ
ajis02-2967	444	12	hecht	hecht	PROPN
ajis02-2967	444	13	,	,	PUNCT
ajis02-2967	444	14	m.	m.	NOUN
ajis02-2967	444	15	l.	l.	PROPN
ajis02-2967	444	16	(	(	PUNCT
ajis02-2967	444	17	2006	2006	NUM
ajis02-2967	444	18	)	)	PUNCT
ajis02-2967	444	19	.	.	PUNCT
ajis02-2967	445	1	influences	influence	NOUN
ajis02-2967	445	2	of	of	ADP
ajis02-2967	445	3	personal	personal	ADJ
ajis02-2967	445	4	,	,	PUNCT
ajis02-2967	445	5	injunctive	injunctive	ADJ
ajis02-2967	445	6	,	,	PUNCT
ajis02-2967	445	7	and	and	CCONJ
ajis02-2967	445	8	descriptive	descriptive	ADJ
ajis02-2967	445	9	norms	norm	NOUN
ajis02-2967	445	10	on	on	ADP
ajis02-2967	445	11	early	early	ADJ
ajis02-2967	445	12	adolescent	adolescent	ADJ
ajis02-2967	445	13	substance	substance	NOUN
ajis02-2967	445	14	use	use	NOUN
ajis02-2967	445	15	.	.	PUNCT
ajis02-2967	446	1	journal	journal	NOUN
ajis02-2967	446	2	of	of	ADP
ajis02-2967	446	3	drug	drug	NOUN
ajis02-2967	446	4	issues	issue	NOUN
ajis02-2967	446	5	,	,	PUNCT
ajis02-2967	446	6	36(1	36(1	NUM
ajis02-2967	446	7	)	)	PUNCT
ajis02-2967	446	8	,	,	PUNCT
ajis02-2967	446	9	147172	147172	NUM
ajis02-2967	446	10	.	.	PUNCT
ajis02-2967	447	1	australasian	australasian	ADJ
ajis02-2967	447	2	journal	journal	NOUN
ajis02-2967	447	3	of	of	ADP
ajis02-2967	447	4	information	information	PROPN
ajis02-2967	447	5	systems	systems	PROPN
ajis02-2967	447	6	roy	roy	PROPN
ajis02-2967	447	7	,	,	PUNCT
ajis02-2967	447	8	singh	singh	PROPN
ajis02-2967	447	9	&	&	CCONJ
ajis02-2967	447	10	shabnam	shabnam	PROPN
ajis02-2967	447	11	2021	2021	NUM
ajis02-2967	447	12	,	,	PUNCT
ajis02-2967	447	13	vol	vol	NOUN
ajis02-2967	447	14	25	25	NUM
ajis02-2967	447	15	,	,	PUNCT
ajis02-2967	447	16	research	research	NOUN
ajis02-2967	447	17	on	on	ADP
ajis02-2967	447	18	user	user	NOUN
ajis02-2967	447	19	involvement	involvement	NOUN
ajis02-2967	447	20	modelling	model	VERB
ajis02-2967	447	21	customer	customer	NOUN
ajis02-2967	447	22	engagement	engagement	NOUN
ajis02-2967	447	23	behaviour	behaviour	NOUN
ajis02-2967	447	24	22	22	NUM
ajis02-2967	447	25	evanschitzky	evanschitzky	ADJ
ajis02-2967	447	26	,	,	PUNCT
ajis02-2967	447	27	h.	h.	PROPN
ajis02-2967	447	28	,	,	PUNCT
ajis02-2967	447	29	iyer	iyer	PROPN
ajis02-2967	447	30	,	,	PUNCT
ajis02-2967	447	31	g.	g.	PROPN
ajis02-2967	447	32	r.	r.	PROPN
ajis02-2967	447	33	,	,	PUNCT
ajis02-2967	447	34	pillai	pillai	PROPN
ajis02-2967	447	35	,	,	PUNCT
ajis02-2967	447	36	k.	k.	PROPN
ajis02-2967	447	37	g.	g.	PROPN
ajis02-2967	447	38	,	,	PUNCT
ajis02-2967	447	39	kenning	kenning	PROPN
ajis02-2967	447	40	,	,	PUNCT
ajis02-2967	447	41	p.	p.	PROPN
ajis02-2967	447	42	,	,	PUNCT
ajis02-2967	447	43	&	&	CCONJ
ajis02-2967	447	44	schütte	schütte	PROPN
ajis02-2967	447	45	,	,	PUNCT
ajis02-2967	447	46	r.	r.	PROPN
ajis02-2967	447	47	(	(	PUNCT
ajis02-2967	447	48	2015	2015	NUM
ajis02-2967	447	49	)	)	PUNCT
ajis02-2967	447	50	.	.	PUNCT
ajis02-2967	448	1	consumer	consumer	NOUN
ajis02-2967	448	2	trial	trial	NOUN
ajis02-2967	448	3	,	,	PUNCT
ajis02-2967	448	4	continuous	continuous	ADJ
ajis02-2967	448	5	use	use	NOUN
ajis02-2967	448	6	,	,	PUNCT
ajis02-2967	448	7	and	and	CCONJ
ajis02-2967	448	8	economic	economic	ADJ
ajis02-2967	448	9	benefits	benefit	NOUN
ajis02-2967	448	10	of	of	ADP
ajis02-2967	448	11	a	a	DET
ajis02-2967	448	12	retail	retail	ADJ
ajis02-2967	448	13	service	service	NOUN
ajis02-2967	448	14	innovation	innovation	NOUN
ajis02-2967	448	15	:	:	PUNCT
ajis02-2967	448	16	the	the	DET
ajis02-2967	448	17	case	case	NOUN
ajis02-2967	448	18	of	of	ADP
ajis02-2967	448	19	the	the	DET
ajis02-2967	448	20	personal	personal	ADJ
ajis02-2967	448	21	shopping	shopping	NOUN
ajis02-2967	448	22	assistant	assistant	NOUN
ajis02-2967	448	23	.	.	PUNCT
ajis02-2967	449	1	journal	journal	PROPN
ajis02-2967	449	2	of	of	ADP
ajis02-2967	449	3	product	product	NOUN
ajis02-2967	449	4	innovation	innovation	NOUN
ajis02-2967	449	5	management	management	NOUN
ajis02-2967	449	6	,	,	PUNCT
ajis02-2967	449	7	32(3	32(3	NUM
ajis02-2967	449	8	)	)	PUNCT
ajis02-2967	449	9	,	,	PUNCT
ajis02-2967	449	10	459	459	NUM
ajis02-2967	449	11	-	-	SYM
ajis02-2967	449	12	475	475	NUM
ajis02-2967	449	13	.	.	PUNCT
ajis02-2967	450	1	fan	fan	PROPN
ajis02-2967	450	2	,	,	PUNCT
ajis02-2967	450	3	x.	x.	PROPN
ajis02-2967	450	4	,	,	PUNCT
ajis02-2967	450	5	ning	ning	PROPN
ajis02-2967	450	6	,	,	PUNCT
ajis02-2967	450	7	n.	n.	NOUN
ajis02-2967	450	8	,	,	PUNCT
ajis02-2967	450	9	&	&	CCONJ
ajis02-2967	450	10	deng	deng	PROPN
ajis02-2967	450	11	,	,	PUNCT
ajis02-2967	450	12	n.	n.	PROPN
ajis02-2967	450	13	(	(	PUNCT
ajis02-2967	450	14	2020	2020	NUM
ajis02-2967	450	15	)	)	PUNCT
ajis02-2967	450	16	.	.	PUNCT
ajis02-2967	451	1	the	the	DET
ajis02-2967	451	2	impact	impact	NOUN
ajis02-2967	451	3	of	of	ADP
ajis02-2967	451	4	the	the	DET
ajis02-2967	451	5	quality	quality	NOUN
ajis02-2967	451	6	of	of	ADP
ajis02-2967	451	7	intelligent	intelligent	ADJ
ajis02-2967	451	8	experience	experience	NOUN
ajis02-2967	451	9	on	on	ADP
ajis02-2967	451	10	smart	smart	ADJ
ajis02-2967	451	11	retail	retail	ADJ
ajis02-2967	451	12	engagement	engagement	NOUN
ajis02-2967	451	13	.	.	PUNCT
ajis02-2967	452	1	marketing	marketing	NOUN
ajis02-2967	452	2	intelligence	intelligence	PROPN
ajis02-2967	452	3	&	&	CCONJ
ajis02-2967	452	4	planning	planning	PROPN
ajis02-2967	452	5	,	,	PUNCT
ajis02-2967	452	6	(	(	PUNCT
ajis02-2967	452	7	forthcoming	forthcoming	ADJ
ajis02-2967	452	8	)	)	PUNCT
ajis02-2967	452	9	.	.	PUNCT
ajis02-2967	453	1	ferracuti	ferracuti	PROPN
ajis02-2967	453	2	,	,	PUNCT
ajis02-2967	453	3	n.	n.	NOUN
ajis02-2967	453	4	,	,	PUNCT
ajis02-2967	453	5	norscini	norscini	PROPN
ajis02-2967	453	6	,	,	PUNCT
ajis02-2967	453	7	c.	c.	PROPN
ajis02-2967	453	8	,	,	PUNCT
ajis02-2967	453	9	frontoni	frontoni	NOUN
ajis02-2967	453	10	,	,	PUNCT
ajis02-2967	453	11	e.	e.	PROPN
ajis02-2967	453	12	,	,	PUNCT
ajis02-2967	453	13	gabellini	gabellini	PROPN
ajis02-2967	453	14	,	,	PUNCT
ajis02-2967	453	15	p.	p.	NOUN
ajis02-2967	453	16	,	,	PUNCT
ajis02-2967	453	17	paolanti	paolanti	ADJ
ajis02-2967	453	18	,	,	PUNCT
ajis02-2967	453	19	m.	m.	NOUN
ajis02-2967	453	20	,	,	PUNCT
ajis02-2967	453	21	&	&	CCONJ
ajis02-2967	453	22	placidi	placidi	PROPN
ajis02-2967	453	23	,	,	PUNCT
ajis02-2967	453	24	v.	v.	PROPN
ajis02-2967	453	25	(	(	PUNCT
ajis02-2967	453	26	2019	2019	NUM
ajis02-2967	453	27	)	)	PUNCT
ajis02-2967	453	28	.	.	PUNCT
ajis02-2967	454	1	a	a	DET
ajis02-2967	454	2	business	business	NOUN
ajis02-2967	454	3	application	application	NOUN
ajis02-2967	454	4	of	of	ADP
ajis02-2967	454	5	rtls	rtls	PROPN
ajis02-2967	454	6	technology	technology	NOUN
ajis02-2967	454	7	in	in	ADP
ajis02-2967	454	8	intelligent	intelligent	ADJ
ajis02-2967	454	9	retail	retail	ADJ
ajis02-2967	454	10	environment	environment	NOUN
ajis02-2967	454	11	:	:	PUNCT
ajis02-2967	454	12	defining	define	VERB
ajis02-2967	454	13	the	the	DET
ajis02-2967	454	14	shopper	shopper	NOUN
ajis02-2967	454	15	's	's	PART
ajis02-2967	454	16	preferred	preferred	ADJ
ajis02-2967	454	17	path	path	NOUN
ajis02-2967	454	18	and	and	CCONJ
ajis02-2967	454	19	its	its	PRON
ajis02-2967	454	20	segmentation	segmentation	NOUN
ajis02-2967	454	21	.	.	PUNCT
ajis02-2967	455	1	journal	journal	NOUN
ajis02-2967	455	2	of	of	ADP
ajis02-2967	455	3	retailing	retailing	NOUN
ajis02-2967	455	4	and	and	CCONJ
ajis02-2967	455	5	consumer	consumer	NOUN
ajis02-2967	455	6	services	service	NOUN
ajis02-2967	455	7	,	,	PUNCT
ajis02-2967	455	8	47	47	NUM
ajis02-2967	455	9	,	,	PUNCT
ajis02-2967	455	10	184	184	NUM
ajis02-2967	455	11	-	-	SYM
ajis02-2967	455	12	194	194	NUM
ajis02-2967	455	13	.	.	PUNCT
ajis02-2967	456	1	fishbein	fishbein	PROPN
ajis02-2967	456	2	,	,	PUNCT
ajis02-2967	456	3	m.	m.	NOUN
ajis02-2967	456	4	,	,	PUNCT
ajis02-2967	456	5	&	&	CCONJ
ajis02-2967	456	6	ajzen	ajzen	PROPN
ajis02-2967	456	7	,	,	PUNCT
ajis02-2967	456	8	i.	i.	NOUN
ajis02-2967	456	9	(	(	PUNCT
ajis02-2967	456	10	1975	1975	NUM
ajis02-2967	456	11	)	)	PUNCT
ajis02-2967	456	12	.	.	PUNCT
ajis02-2967	457	1	belief	belief	NOUN
ajis02-2967	457	2	,	,	PUNCT
ajis02-2967	457	3	attitude	attitude	NOUN
ajis02-2967	457	4	,	,	PUNCT
ajis02-2967	457	5	intention	intention	NOUN
ajis02-2967	457	6	,	,	PUNCT
ajis02-2967	457	7	and	and	CCONJ
ajis02-2967	457	8	behaviour	behaviour	NOUN
ajis02-2967	457	9	:	:	PUNCT
ajis02-2967	457	10	an	an	DET
ajis02-2967	457	11	introduction	introduction	NOUN
ajis02-2967	457	12	to	to	ADP
ajis02-2967	457	13	theory	theory	NOUN
ajis02-2967	457	14	and	and	CCONJ
ajis02-2967	457	15	research	research	NOUN
ajis02-2967	457	16	.	.	PUNCT
ajis02-2967	458	1	reading	reading	NOUN
ajis02-2967	458	2	:	:	PUNCT
ajis02-2967	458	3	addison	addison	PROPN
ajis02-2967	458	4	-	-	PUNCT
ajis02-2967	458	5	wesley	wesley	PROPN
ajis02-2967	458	6	publication	publication	NOUN
ajis02-2967	458	7	company	company	PROPN
ajis02-2967	458	8	.	.	PUNCT
ajis02-2967	459	1	fornell	fornell	PROPN
ajis02-2967	459	2	,	,	PUNCT
ajis02-2967	459	3	c.	c.	PROPN
ajis02-2967	459	4	,	,	PUNCT
ajis02-2967	459	5	&	&	CCONJ
ajis02-2967	459	6	larcker	larcker	PROPN
ajis02-2967	459	7	,	,	PUNCT
ajis02-2967	459	8	d.	d.	PROPN
ajis02-2967	459	9	f.	f.	PROPN
ajis02-2967	459	10	(	(	PUNCT
ajis02-2967	459	11	1981	1981	NUM
ajis02-2967	459	12	)	)	PUNCT
ajis02-2967	459	13	.	.	PUNCT
ajis02-2967	460	1	evaluating	evaluate	VERB
ajis02-2967	460	2	structural	structural	ADJ
ajis02-2967	460	3	equation	equation	NOUN
ajis02-2967	460	4	models	model	NOUN
ajis02-2967	460	5	with	with	ADP
ajis02-2967	460	6	unobservable	unobservable	ADJ
ajis02-2967	460	7	variables	variable	NOUN
ajis02-2967	460	8	and	and	CCONJ
ajis02-2967	460	9	measurement	measurement	NOUN
ajis02-2967	460	10	error	error	NOUN
ajis02-2967	460	11	.	.	PUNCT
ajis02-2967	461	1	journal	journal	NOUN
ajis02-2967	461	2	of	of	ADP
ajis02-2967	461	3	marketing	marketing	NOUN
ajis02-2967	461	4	research	research	NOUN
ajis02-2967	461	5	,	,	PUNCT
ajis02-2967	461	6	18(1	18(1	NUM
ajis02-2967	461	7	)	)	PUNCT
ajis02-2967	461	8	,	,	PUNCT
ajis02-2967	461	9	39	39	NUM
ajis02-2967	461	10	-	-	SYM
ajis02-2967	461	11	50	50	NUM
ajis02-2967	461	12	.	.	PUNCT
ajis02-2967	462	1	foroudi	foroudi	PROPN
ajis02-2967	462	2	,	,	PUNCT
ajis02-2967	462	3	p.	p.	NOUN
ajis02-2967	462	4	,	,	PUNCT
ajis02-2967	462	5	gupta	gupta	PROPN
ajis02-2967	462	6	,	,	PUNCT
ajis02-2967	462	7	s.	s.	PROPN
ajis02-2967	462	8	,	,	PUNCT
ajis02-2967	462	9	sivarajah	sivarajah	PROPN
ajis02-2967	462	10	,	,	PUNCT
ajis02-2967	462	11	u.	u.	PROPN
ajis02-2967	462	12	,	,	PUNCT
ajis02-2967	462	13	&	&	CCONJ
ajis02-2967	462	14	broderick	broderick	PROPN
ajis02-2967	462	15	,	,	PUNCT
ajis02-2967	462	16	a.	a.	NOUN
ajis02-2967	462	17	(	(	PUNCT
ajis02-2967	462	18	2018	2018	NUM
ajis02-2967	462	19	)	)	PUNCT
ajis02-2967	462	20	.	.	PUNCT
ajis02-2967	463	1	investigating	investigate	VERB
ajis02-2967	463	2	the	the	DET
ajis02-2967	463	3	effects	effect	NOUN
ajis02-2967	463	4	of	of	ADP
ajis02-2967	463	5	smart	smart	ADJ
ajis02-2967	463	6	technology	technology	NOUN
ajis02-2967	463	7	on	on	ADP
ajis02-2967	463	8	customer	customer	NOUN
ajis02-2967	463	9	dynamics	dynamic	NOUN
ajis02-2967	463	10	and	and	CCONJ
ajis02-2967	463	11	customer	customer	NOUN
ajis02-2967	463	12	experience	experience	NOUN
ajis02-2967	463	13	.	.	PUNCT
ajis02-2967	464	1	computers	computer	NOUN
ajis02-2967	464	2	in	in	ADP
ajis02-2967	464	3	human	human	ADJ
ajis02-2967	464	4	behaviour	behaviour	NOUN
ajis02-2967	464	5	,	,	PUNCT
ajis02-2967	464	6	80	80	NUM
ajis02-2967	464	7	,	,	PUNCT
ajis02-2967	464	8	271	271	NUM
ajis02-2967	464	9	-	-	SYM
ajis02-2967	464	10	282	282	NUM
ajis02-2967	464	11	.	.	PUNCT
ajis02-2967	465	1	graf	graf	NOUN
ajis02-2967	465	2	-	-	PUNCT
ajis02-2967	465	3	vlachy	vlachy	NOUN
ajis02-2967	465	4	,	,	PUNCT
ajis02-2967	465	5	l.	l.	PROPN
ajis02-2967	465	6	,	,	PUNCT
ajis02-2967	465	7	buhtz	buhtz	ADV
ajis02-2967	465	8	,	,	PUNCT
ajis02-2967	465	9	k.	k.	PROPN
ajis02-2967	465	10	,	,	PUNCT
ajis02-2967	465	11	&	&	CCONJ
ajis02-2967	465	12	könig	könig	PROPN
ajis02-2967	465	13	,	,	PUNCT
ajis02-2967	465	14	a.	a.	NOUN
ajis02-2967	465	15	(	(	PUNCT
ajis02-2967	465	16	2018	2018	NUM
ajis02-2967	465	17	)	)	PUNCT
ajis02-2967	465	18	.	.	PUNCT
ajis02-2967	466	1	social	social	ADJ
ajis02-2967	466	2	influence	influence	NOUN
ajis02-2967	466	3	in	in	ADP
ajis02-2967	466	4	technology	technology	NOUN
ajis02-2967	466	5	adoption	adoption	NOUN
ajis02-2967	466	6	:	:	PUNCT
ajis02-2967	466	7	taking	take	VERB
ajis02-2967	466	8	stock	stock	NOUN
ajis02-2967	466	9	and	and	CCONJ
ajis02-2967	466	10	moving	move	VERB
ajis02-2967	466	11	forward	forward	ADV
ajis02-2967	466	12	.	.	PUNCT
ajis02-2967	467	1	management	management	NOUN
ajis02-2967	467	2	review	review	NOUN
ajis02-2967	467	3	quarterly	quarterly	ADV
ajis02-2967	467	4	,	,	PUNCT
ajis02-2967	467	5	68(1	68(1	NOUN
ajis02-2967	467	6	)	)	PUNCT
ajis02-2967	467	7	,	,	PUNCT
ajis02-2967	467	8	37	37	NUM
ajis02-2967	467	9	-	-	SYM
ajis02-2967	467	10	76	76	NUM
ajis02-2967	467	11	.	.	PUNCT
ajis02-2967	468	1	gregory	gregory	PROPN
ajis02-2967	468	2	,	,	PUNCT
ajis02-2967	468	3	j.	j.	PROPN
ajis02-2967	468	4	,	,	PUNCT
ajis02-2967	468	5	(	(	PUNCT
ajis02-2967	468	6	2016	2016	NUM
ajis02-2967	468	7	)	)	PUNCT
ajis02-2967	468	8	.	.	PUNCT
ajis02-2967	469	1	the	the	DET
ajis02-2967	469	2	internet	internet	NOUN
ajis02-2967	469	3	of	of	ADP
ajis02-2967	469	4	things	thing	NOUN
ajis02-2967	469	5	:	:	PUNCT
ajis02-2967	469	6	revolutionising	revolutionise	VERB
ajis02-2967	469	7	the	the	DET
ajis02-2967	469	8	retail	retail	ADJ
ajis02-2967	469	9	industry	industry	NOUN
ajis02-2967	469	10	.	.	PUNCT
ajis02-2967	470	1	accenture	accenture	NOUN
ajis02-2967	470	2	strategy	strategy	NOUN
ajis02-2967	470	3	.	.	PUNCT
ajis02-2967	471	1	retrieved	retrieve	VERB
ajis02-2967	471	2	from	from	ADP
ajis02-2967	471	3	〈	〈	PROPN
ajis02-2967	471	4	https://www.accenture.com/gb-en/insight-internet	https://www.accenture.com/gb-en/insight-internet	PROPN
ajis02-2967	471	5	grewal	grewal	NOUN
ajis02-2967	471	6	,	,	PUNCT
ajis02-2967	471	7	d.	d.	PROPN
ajis02-2967	471	8	,	,	PUNCT
ajis02-2967	471	9	&	&	CCONJ
ajis02-2967	471	10	roggeveen	roggeveen	PROPN
ajis02-2967	471	11	,	,	PUNCT
ajis02-2967	471	12	a.	a.	NOUN
ajis02-2967	471	13	l.	l.	PROPN
ajis02-2967	471	14	(	(	PUNCT
ajis02-2967	471	15	2020	2020	NUM
ajis02-2967	471	16	)	)	PUNCT
ajis02-2967	471	17	.	.	PUNCT
ajis02-2967	472	1	understanding	understand	VERB
ajis02-2967	472	2	retail	retail	ADJ
ajis02-2967	472	3	experiences	experience	NOUN
ajis02-2967	472	4	and	and	CCONJ
ajis02-2967	472	5	customer	customer	NOUN
ajis02-2967	472	6	journey	journey	NOUN
ajis02-2967	472	7	management	management	NOUN
ajis02-2967	472	8	.	.	PUNCT
ajis02-2967	473	1	journal	journal	NOUN
ajis02-2967	473	2	of	of	ADP
ajis02-2967	473	3	retailing	retailing	NOUN
ajis02-2967	473	4	,	,	PUNCT
ajis02-2967	473	5	96(1	96(1	PROPN
ajis02-2967	473	6	)	)	PUNCT
ajis02-2967	473	7	,	,	PUNCT
ajis02-2967	473	8	3	3	NUM
ajis02-2967	473	9	-	-	SYM
ajis02-2967	473	10	8	8	NUM
ajis02-2967	473	11	.	.	PUNCT
ajis02-2967	474	1	grewal	grewal	PROPN
ajis02-2967	474	2	,	,	PUNCT
ajis02-2967	474	3	d.	d.	PROPN
ajis02-2967	474	4	,	,	PUNCT
ajis02-2967	474	5	noble	noble	ADJ
ajis02-2967	474	6	,	,	PUNCT
ajis02-2967	474	7	s.	s.	PROPN
ajis02-2967	474	8	m.	m.	PROPN
ajis02-2967	474	9	,	,	PUNCT
ajis02-2967	474	10	roggeveen	roggeveen	PROPN
ajis02-2967	474	11	,	,	PUNCT
ajis02-2967	474	12	a.	a.	NOUN
ajis02-2967	474	13	l.	l.	PROPN
ajis02-2967	474	14	,	,	PUNCT
ajis02-2967	474	15	&	&	CCONJ
ajis02-2967	474	16	nordfalt	nordfalt	PROPN
ajis02-2967	474	17	,	,	PUNCT
ajis02-2967	474	18	j.	j.	PROPN
ajis02-2967	474	19	(	(	PUNCT
ajis02-2967	474	20	2020a	2020a	NUM
ajis02-2967	474	21	)	)	PUNCT
ajis02-2967	474	22	.	.	PUNCT
ajis02-2967	475	1	the	the	DET
ajis02-2967	475	2	future	future	NOUN
ajis02-2967	475	3	of	of	ADP
ajis02-2967	475	4	in	in	ADP
ajis02-2967	475	5	-	-	PUNCT
ajis02-2967	475	6	store	store	NOUN
ajis02-2967	475	7	technology	technology	NOUN
ajis02-2967	475	8	.	.	PUNCT
ajis02-2967	476	1	journal	journal	NOUN
ajis02-2967	476	2	of	of	ADP
ajis02-2967	476	3	the	the	DET
ajis02-2967	476	4	academy	academy	NOUN
ajis02-2967	476	5	of	of	ADP
ajis02-2967	476	6	marketing	marketing	NOUN
ajis02-2967	476	7	science	science	NOUN
ajis02-2967	476	8	,	,	PUNCT
ajis02-2967	476	9	48(1	48(1	NOUN
ajis02-2967	476	10	)	)	PUNCT
ajis02-2967	476	11	,	,	PUNCT
ajis02-2967	476	12	96	96	NUM
ajis02-2967	476	13	-	-	SYM
ajis02-2967	476	14	113	113	NUM
ajis02-2967	476	15	.	.	PUNCT
ajis02-2967	477	1	grewal	grewal	PROPN
ajis02-2967	477	2	,	,	PUNCT
ajis02-2967	477	3	d.	d.	PROPN
ajis02-2967	477	4	,	,	PUNCT
ajis02-2967	477	5	hulland	hulland	ADV
ajis02-2967	477	6	,	,	PUNCT
ajis02-2967	477	7	j.	j.	PROPN
ajis02-2967	477	8	,	,	PUNCT
ajis02-2967	477	9	kopalle	kopalle	PROPN
ajis02-2967	477	10	,	,	PUNCT
ajis02-2967	477	11	p.k	p.k	PROPN
ajis02-2967	477	12	.	.	PROPN
ajis02-2967	477	13	(	(	PUNCT
ajis02-2967	477	14	2020b	2020b	NUM
ajis02-2967	477	15	)	)	PUNCT
ajis02-2967	477	16	the	the	DET
ajis02-2967	477	17	future	future	NOUN
ajis02-2967	477	18	of	of	ADP
ajis02-2967	477	19	technology	technology	NOUN
ajis02-2967	477	20	and	and	CCONJ
ajis02-2967	477	21	marketing	marketing	NOUN
ajis02-2967	477	22	:	:	PUNCT
ajis02-2967	477	23	a	a	DET
ajis02-2967	477	24	multidisciplinary	multidisciplinary	ADJ
ajis02-2967	477	25	perspective	perspective	NOUN
ajis02-2967	477	26	.	.	PUNCT
ajis02-2967	478	1	journal	journal	NOUN
ajis02-2967	478	2	of	of	ADP
ajis02-2967	478	3	the	the	DET
ajis02-2967	478	4	academy	academy	NOUN
ajis02-2967	478	5	of	of	ADP
ajis02-2967	478	6	marketing	marketing	NOUN
ajis02-2967	478	7	science	science	NOUN
ajis02-2967	478	8	.	.	PUNCT
ajis02-2967	479	1	48	48	NUM
ajis02-2967	479	2	,	,	PUNCT
ajis02-2967	479	3	1–8	1–8	NUM
ajis02-2967	479	4	(	(	PUNCT
ajis02-2967	479	5	https://doi.org/10.1007/s11747-019-00711-4	https://doi.org/10.1007/s11747-019-00711-4	NUM
ajis02-2967	479	6	grewal	grewal	PROPN
ajis02-2967	479	7	,	,	PUNCT
ajis02-2967	479	8	d.	d.	PROPN
ajis02-2967	479	9	,	,	PUNCT
ajis02-2967	479	10	ahlbom	ahlbom	NOUN
ajis02-2967	479	11	,	,	PUNCT
ajis02-2967	479	12	c.	c.	PROPN
ajis02-2967	479	13	p.	p.	PROPN
ajis02-2967	479	14	,	,	PUNCT
ajis02-2967	479	15	beitelspacher	beitelspacher	PROPN
ajis02-2967	479	16	,	,	PUNCT
ajis02-2967	479	17	l.	l.	PROPN
ajis02-2967	479	18	,	,	PUNCT
ajis02-2967	479	19	noble	noble	ADJ
ajis02-2967	479	20	,	,	PUNCT
ajis02-2967	479	21	s.	s.	PROPN
ajis02-2967	479	22	m.	m.	PROPN
ajis02-2967	479	23	,	,	PUNCT
ajis02-2967	479	24	&	&	CCONJ
ajis02-2967	479	25	nordfält	nordfält	PROPN
ajis02-2967	479	26	,	,	PUNCT
ajis02-2967	479	27	j.	j.	PROPN
ajis02-2967	479	28	(	(	PUNCT
ajis02-2967	479	29	2018	2018	NUM
ajis02-2967	479	30	)	)	PUNCT
ajis02-2967	479	31	.	.	PUNCT
ajis02-2967	480	1	in	in	ADP
ajis02-2967	480	2	-	-	PUNCT
ajis02-2967	480	3	store	store	NOUN
ajis02-2967	480	4	mobile	mobile	ADJ
ajis02-2967	480	5	phone	phone	NOUN
ajis02-2967	480	6	use	use	NOUN
ajis02-2967	480	7	and	and	CCONJ
ajis02-2967	480	8	customer	customer	NOUN
ajis02-2967	480	9	shopping	shopping	NOUN
ajis02-2967	480	10	behaviour	behaviour	NOUN
ajis02-2967	480	11	:	:	PUNCT
ajis02-2967	480	12	evidence	evidence	NOUN
ajis02-2967	480	13	from	from	ADP
ajis02-2967	480	14	the	the	DET
ajis02-2967	480	15	field	field	NOUN
ajis02-2967	480	16	.	.	PUNCT
ajis02-2967	481	1	journal	journal	NOUN
ajis02-2967	481	2	of	of	ADP
ajis02-2967	481	3	marketing	marketing	NOUN
ajis02-2967	481	4	,	,	PUNCT
ajis02-2967	481	5	82	82	NUM
ajis02-2967	481	6	(	(	PUNCT
ajis02-2967	481	7	4	4	NUM
ajis02-2967	481	8	)	)	PUNCT
ajis02-2967	481	9	,	,	PUNCT
ajis02-2967	481	10	102	102	NUM
ajis02-2967	481	11	-	-	SYM
ajis02-2967	481	12	126	126	NUM
ajis02-2967	481	13	.	.	PUNCT
ajis02-2967	482	1	hair	hair	PROPN
ajis02-2967	482	2	jr	jr	PROPN
ajis02-2967	482	3	,	,	PUNCT
ajis02-2967	482	4	j.	j.	PROPN
ajis02-2967	482	5	f.	f.	PROPN
ajis02-2967	482	6	,	,	PUNCT
ajis02-2967	482	7	sarstedt	sarstedt	NOUN
ajis02-2967	482	8	,	,	PUNCT
ajis02-2967	482	9	m.	m.	NOUN
ajis02-2967	482	10	,	,	PUNCT
ajis02-2967	482	11	ringle	ringle	NOUN
ajis02-2967	482	12	,	,	PUNCT
ajis02-2967	482	13	c.	c.	PROPN
ajis02-2967	482	14	m.	m.	PROPN
ajis02-2967	482	15	,	,	PUNCT
ajis02-2967	482	16	&	&	CCONJ
ajis02-2967	482	17	gudergan	gudergan	PROPN
ajis02-2967	482	18	,	,	PUNCT
ajis02-2967	482	19	s.	s.	PROPN
ajis02-2967	482	20	p.	p.	PROPN
ajis02-2967	482	21	(	(	PUNCT
ajis02-2967	482	22	2017	2017	NUM
ajis02-2967	482	23	)	)	PUNCT
ajis02-2967	482	24	.	.	PUNCT
ajis02-2967	483	1	advanced	advanced	ADJ
ajis02-2967	483	2	issues	issue	NOUN
ajis02-2967	483	3	in	in	ADP
ajis02-2967	483	4	partial	partial	ADJ
ajis02-2967	483	5	least	least	ADJ
ajis02-2967	483	6	squares	square	NOUN
ajis02-2967	483	7	structural	structural	ADJ
ajis02-2967	483	8	equation	equation	NOUN
ajis02-2967	483	9	modeling	modeling	NOUN
ajis02-2967	483	10	.	.	PUNCT
ajis02-2967	484	1	sage	sage	NOUN
ajis02-2967	484	2	publications	publication	NOUN
ajis02-2967	484	3	.	.	PUNCT
ajis02-2967	485	1	hair	hair	NOUN
ajis02-2967	485	2	,	,	PUNCT
ajis02-2967	485	3	j.	j.	PROPN
ajis02-2967	485	4	f.	f.	PROPN
ajis02-2967	485	5	,	,	PUNCT
ajis02-2967	485	6	black	black	PROPN
ajis02-2967	485	7	,	,	PUNCT
ajis02-2967	485	8	w.	w.	PROPN
ajis02-2967	485	9	c.	c.	PROPN
ajis02-2967	485	10	,	,	PUNCT
ajis02-2967	485	11	babin	babin	PROPN
ajis02-2967	485	12	,	,	PUNCT
ajis02-2967	485	13	b.	b.	PROPN
ajis02-2967	485	14	j.	j.	PROPN
ajis02-2967	485	15	,	,	PUNCT
ajis02-2967	485	16	anderson	anderson	PROPN
ajis02-2967	485	17	,	,	PUNCT
ajis02-2967	485	18	r.	r.	PROPN
ajis02-2967	485	19	e.	e.	PROPN
ajis02-2967	485	20	,	,	PUNCT
ajis02-2967	485	21	&	&	CCONJ
ajis02-2967	485	22	tatham	tatham	PROPN
ajis02-2967	485	23	,	,	PUNCT
ajis02-2967	485	24	r.	r.	PROPN
ajis02-2967	485	25	l.	l.	PROPN
ajis02-2967	485	26	(	(	PUNCT
ajis02-2967	485	27	2006	2006	NUM
ajis02-2967	485	28	)	)	PUNCT
ajis02-2967	485	29	.	.	PUNCT
ajis02-2967	486	1	multivariate	multivariate	NOUN
ajis02-2967	486	2	data	datum	NOUN
ajis02-2967	486	3	analysis	analysis	NOUN
ajis02-2967	486	4	(	(	PUNCT
ajis02-2967	486	5	vol	vol	NOUN
ajis02-2967	486	6	.	.	NOUN
ajis02-2967	486	7	6	6	NUM
ajis02-2967	486	8	)	)	PUNCT
ajis02-2967	486	9	.	.	PUNCT
ajis02-2967	487	1	hair	hair	NOUN
ajis02-2967	487	2	,	,	PUNCT
ajis02-2967	487	3	j.	j.	PROPN
ajis02-2967	487	4	f.	f.	PROPN
ajis02-2967	487	5	,	,	PUNCT
ajis02-2967	487	6	sarstedt	sarstedt	NOUN
ajis02-2967	487	7	,	,	PUNCT
ajis02-2967	487	8	m.	m.	NOUN
ajis02-2967	487	9	,	,	PUNCT
ajis02-2967	487	10	ringle	ringle	NOUN
ajis02-2967	487	11	,	,	PUNCT
ajis02-2967	487	12	c.	c.	PROPN
ajis02-2967	487	13	m.	m.	PROPN
ajis02-2967	487	14	,	,	PUNCT
ajis02-2967	487	15	&	&	CCONJ
ajis02-2967	487	16	mena	mena	PROPN
ajis02-2967	487	17	,	,	PUNCT
ajis02-2967	487	18	j.	j.	PROPN
ajis02-2967	487	19	a.	a.	PROPN
ajis02-2967	487	20	(	(	PUNCT
ajis02-2967	487	21	2012	2012	NUM
ajis02-2967	487	22	)	)	PUNCT
ajis02-2967	487	23	.	.	PUNCT
ajis02-2967	488	1	an	an	DET
ajis02-2967	488	2	assessment	assessment	NOUN
ajis02-2967	488	3	of	of	ADP
ajis02-2967	488	4	the	the	DET
ajis02-2967	488	5	use	use	NOUN
ajis02-2967	488	6	of	of	ADP
ajis02-2967	488	7	partial	partial	ADJ
ajis02-2967	488	8	least	least	ADJ
ajis02-2967	488	9	squares	square	NOUN
ajis02-2967	488	10	structural	structural	ADJ
ajis02-2967	488	11	equation	equation	NOUN
ajis02-2967	488	12	modeling	modeling	NOUN
ajis02-2967	488	13	in	in	ADP
ajis02-2967	488	14	marketing	marketing	NOUN
ajis02-2967	488	15	research	research	NOUN
ajis02-2967	488	16	.	.	PUNCT
ajis02-2967	489	1	journal	journal	NOUN
ajis02-2967	489	2	of	of	ADP
ajis02-2967	489	3	the	the	DET
ajis02-2967	489	4	academy	academy	NOUN
ajis02-2967	489	5	of	of	ADP
ajis02-2967	489	6	marketing	marketing	NOUN
ajis02-2967	489	7	science	science	NOUN
ajis02-2967	489	8	,	,	PUNCT
ajis02-2967	489	9	40(3	40(3	NUM
ajis02-2967	489	10	)	)	PUNCT
ajis02-2967	489	11	,	,	PUNCT
ajis02-2967	489	12	414	414	NUM
ajis02-2967	489	13	-	-	SYM
ajis02-2967	489	14	433	433	NUM
ajis02-2967	489	15	.	.	PUNCT
ajis02-2967	490	1	henseler	henseler	PROPN
ajis02-2967	490	2	,	,	PUNCT
ajis02-2967	490	3	j.	j.	PROPN
ajis02-2967	490	4	,	,	PUNCT
ajis02-2967	490	5	ringle	ringle	PROPN
ajis02-2967	490	6	,	,	PUNCT
ajis02-2967	490	7	c.	c.	PROPN
ajis02-2967	490	8	m.	m.	PROPN
ajis02-2967	490	9	,	,	PUNCT
ajis02-2967	490	10	&	&	CCONJ
ajis02-2967	490	11	sarstedt	sarstedt	NOUN
ajis02-2967	490	12	,	,	PUNCT
ajis02-2967	490	13	m.	m.	NOUN
ajis02-2967	490	14	(	(	PUNCT
ajis02-2967	490	15	2015	2015	NUM
ajis02-2967	490	16	)	)	PUNCT
ajis02-2967	490	17	.	.	PUNCT
ajis02-2967	491	1	a	a	DET
ajis02-2967	491	2	new	new	ADJ
ajis02-2967	491	3	criterion	criterion	NOUN
ajis02-2967	491	4	for	for	ADP
ajis02-2967	491	5	assessing	assess	VERB
ajis02-2967	491	6	discriminant	discriminant	ADJ
ajis02-2967	491	7	validity	validity	NOUN
ajis02-2967	491	8	in	in	ADP
ajis02-2967	491	9	variance	variance	NOUN
ajis02-2967	491	10	-	-	PUNCT
ajis02-2967	491	11	based	base	VERB
ajis02-2967	491	12	structural	structural	ADJ
ajis02-2967	491	13	equation	equation	NOUN
ajis02-2967	491	14	modeling	modeling	NOUN
ajis02-2967	491	15	.	.	PUNCT
ajis02-2967	492	1	journal	journal	NOUN
ajis02-2967	492	2	of	of	ADP
ajis02-2967	492	3	the	the	DET
ajis02-2967	492	4	academy	academy	NOUN
ajis02-2967	492	5	of	of	ADP
ajis02-2967	492	6	marketing	marketing	NOUN
ajis02-2967	492	7	science	science	NOUN
ajis02-2967	492	8	,	,	PUNCT
ajis02-2967	492	9	43(1	43(1	NOUN
ajis02-2967	492	10	)	)	PUNCT
ajis02-2967	492	11	,	,	PUNCT
ajis02-2967	492	12	115	115	NUM
ajis02-2967	492	13	-	-	SYM
ajis02-2967	492	14	135	135	NUM
ajis02-2967	492	15	.	.	PUNCT
ajis02-2967	493	1	australasian	australasian	ADJ
ajis02-2967	493	2	journal	journal	NOUN
ajis02-2967	493	3	of	of	ADP
ajis02-2967	493	4	information	information	PROPN
ajis02-2967	493	5	systems	systems	PROPN
ajis02-2967	493	6	roy	roy	PROPN
ajis02-2967	493	7	,	,	PUNCT
ajis02-2967	493	8	singh	singh	PROPN
ajis02-2967	493	9	&	&	CCONJ
ajis02-2967	493	10	shabnam	shabnam	PROPN
ajis02-2967	493	11	2021	2021	NUM
ajis02-2967	493	12	,	,	PUNCT
ajis02-2967	493	13	vol	vol	NOUN
ajis02-2967	493	14	25	25	NUM
ajis02-2967	493	15	,	,	PUNCT
ajis02-2967	493	16	research	research	NOUN
ajis02-2967	493	17	on	on	ADP
ajis02-2967	493	18	user	user	NOUN
ajis02-2967	493	19	involvement	involvement	NOUN
ajis02-2967	493	20	modelling	model	VERB
ajis02-2967	493	21	customer	customer	NOUN
ajis02-2967	493	22	engagement	engagement	NOUN
ajis02-2967	493	23	behaviour	behaviour	NOUN
ajis02-2967	493	24	23	23	NUM
ajis02-2967	493	25	hollebeek	hollebeek	NOUN
ajis02-2967	493	26	,	,	PUNCT
ajis02-2967	493	27	l.	l.	PROPN
ajis02-2967	493	28	d.	d.	PROPN
ajis02-2967	493	29	,	,	PUNCT
ajis02-2967	493	30	conduit	conduit	NOUN
ajis02-2967	493	31	,	,	PUNCT
ajis02-2967	493	32	j.	j.	PROPN
ajis02-2967	493	33	,	,	PUNCT
ajis02-2967	493	34	&	&	CCONJ
ajis02-2967	493	35	brodie	brodie	PROPN
ajis02-2967	493	36	,	,	PUNCT
ajis02-2967	493	37	r.	r.	PROPN
ajis02-2967	493	38	j.	j.	PROPN
ajis02-2967	493	39	(	(	PUNCT
ajis02-2967	493	40	2016	2016	NUM
ajis02-2967	493	41	)	)	PUNCT
ajis02-2967	493	42	.	.	PUNCT
ajis02-2967	494	1	strategic	strategic	ADJ
ajis02-2967	494	2	drivers	driver	NOUN
ajis02-2967	494	3	anticipated	anticipate	VERB
ajis02-2967	494	4	and	and	CCONJ
ajis02-2967	494	5	unanticipated	unanticipated	ADJ
ajis02-2967	494	6	outcomes	outcome	NOUN
ajis02-2967	494	7	of	of	ADP
ajis02-2967	494	8	customer	customer	NOUN
ajis02-2967	494	9	engagement	engagement	NOUN
ajis02-2967	494	10	,	,	PUNCT
ajis02-2967	494	11	journal	journal	NOUN
ajis02-2967	494	12	of	of	ADP
ajis02-2967	494	13	marketing	marketing	NOUN
ajis02-2967	494	14	management	management	NOUN
ajis02-2967	494	15	,	,	PUNCT
ajis02-2967	494	16	32	32	NUM
ajis02-2967	494	17	(	(	PUNCT
ajis02-2967	494	18	5	5	NUM
ajis02-2967	494	19	-	-	SYM
ajis02-2967	494	20	6	6	NUM
ajis02-2967	494	21	)	)	PUNCT
ajis02-2967	494	22	,	,	PUNCT
ajis02-2967	494	23	393	393	NUM
ajis02-2967	494	24	-	-	SYM
ajis02-2967	494	25	398	398	NUM
ajis02-2967	494	26	.	.	PUNCT
ajis02-2967	495	1	hollebeek	hollebeek	NOUN
ajis02-2967	495	2	,	,	PUNCT
ajis02-2967	495	3	l.d	l.d	PROPN
ajis02-2967	495	4	.	.	PROPN
ajis02-2967	495	5	,	,	PUNCT
ajis02-2967	495	6	sprott	sprott	PROPN
ajis02-2967	495	7	,	,	PUNCT
ajis02-2967	495	8	d.e	d.e	PROPN
ajis02-2967	495	9	.	.	PROPN
ajis02-2967	495	10	,	,	PUNCT
ajis02-2967	495	11	andreassen	andreassen	PROPN
ajis02-2967	495	12	,	,	PUNCT
ajis02-2967	495	13	t.w	t.w	PROPN
ajis02-2967	495	14	.	.	PROPN
ajis02-2967	495	15	,	,	PUNCT
ajis02-2967	495	16	costley	costley	NOUN
ajis02-2967	495	17	,	,	PUNCT
ajis02-2967	495	18	c.	c.	PROPN
ajis02-2967	495	19	,	,	PUNCT
ajis02-2967	495	20	klaus	klaus	PROPN
ajis02-2967	495	21	,	,	PUNCT
ajis02-2967	495	22	p.	p.	NOUN
ajis02-2967	495	23	,	,	PUNCT
ajis02-2967	495	24	kuppelwieser	kuppelwieser	NOUN
ajis02-2967	495	25	,	,	PUNCT
ajis02-2967	495	26	v.	v.	PROPN
ajis02-2967	495	27	,	,	PUNCT
ajis02-2967	495	28	karahasanovic	karahasanovic	PROPN
ajis02-2967	495	29	,	,	PUNCT
ajis02-2967	495	30	a.	a.	PROPN
ajis02-2967	495	31	,	,	PUNCT
ajis02-2967	495	32	taguchi	taguchi	PROPN
ajis02-2967	495	33	,	,	PUNCT
ajis02-2967	495	34	t.	t.	PROPN
ajis02-2967	495	35	,	,	PUNCT
ajis02-2967	495	36	ul	ul	PROPN
ajis02-2967	495	37	islam	islam	PROPN
ajis02-2967	495	38	,	,	PUNCT
ajis02-2967	495	39	j.	j.	PROPN
ajis02-2967	495	40	and	and	CCONJ
ajis02-2967	495	41	rather	rather	ADV
ajis02-2967	495	42	,	,	PUNCT
ajis02-2967	495	43	r.a	r.a	PROPN
ajis02-2967	495	44	.	.	PROPN
ajis02-2967	495	45	(	(	PUNCT
ajis02-2967	495	46	2019	2019	NUM
ajis02-2967	495	47	)	)	PUNCT
ajis02-2967	495	48	.	.	PUNCT
ajis02-2967	496	1	customer	customer	NOUN
ajis02-2967	496	2	engagement	engagement	NOUN
ajis02-2967	496	3	in	in	ADP
ajis02-2967	496	4	evolving	evolve	VERB
ajis02-2967	496	5	technological	technological	ADJ
ajis02-2967	496	6	environments	environment	NOUN
ajis02-2967	496	7	:	:	PUNCT
ajis02-2967	496	8	synopsis	synopsis	NOUN
ajis02-2967	496	9	and	and	CCONJ
ajis02-2967	496	10	guiding	guide	VERB
ajis02-2967	496	11	propositions	proposition	NOUN
ajis02-2967	496	12	.	.	PUNCT
ajis02-2967	497	1	european	european	ADJ
ajis02-2967	497	2	journal	journal	PROPN
ajis02-2967	497	3	of	of	ADP
ajis02-2967	497	4	marketing	marketing	NOUN
ajis02-2967	497	5	,	,	PUNCT
ajis02-2967	497	6	53	53	NUM
ajis02-2967	497	7	(	(	PUNCT
ajis02-2967	497	8	9	9	NUM
ajis02-2967	497	9	)	)	PUNCT
ajis02-2967	497	10	,	,	PUNCT
ajis02-2967	497	11	2018	2018	NUM
ajis02-2967	497	12	-	-	SYM
ajis02-2967	497	13	2023	2023	NUM
ajis02-2967	497	14	.	.	PUNCT
ajis02-2967	498	1	hossain	hossain	PROPN
ajis02-2967	498	2	,	,	PUNCT
ajis02-2967	498	3	m.	m.	NOUN
ajis02-2967	498	4	a.	a.	PROPN
ajis02-2967	498	5	,	,	PUNCT
ajis02-2967	498	6	hasan	hasan	PROPN
ajis02-2967	498	7	,	,	PUNCT
ajis02-2967	498	8	m.	m.	NOUN
ajis02-2967	498	9	i.	i.	PROPN
ajis02-2967	498	10	,	,	PUNCT
ajis02-2967	498	11	chan	chan	PROPN
ajis02-2967	498	12	,	,	PUNCT
ajis02-2967	498	13	c.	c.	PROPN
ajis02-2967	498	14	,	,	PUNCT
ajis02-2967	498	15	&	&	CCONJ
ajis02-2967	498	16	ahmed	ahmed	PROPN
ajis02-2967	498	17	,	,	PUNCT
ajis02-2967	498	18	j.	j.	PROPN
ajis02-2967	498	19	u.	u.	PROPN
ajis02-2967	498	20	(	(	PUNCT
ajis02-2967	498	21	2017	2017	NUM
ajis02-2967	498	22	)	)	PUNCT
ajis02-2967	498	23	.	.	PUNCT
ajis02-2967	499	1	predicting	predict	VERB
ajis02-2967	499	2	user	user	NOUN
ajis02-2967	499	3	acceptance	acceptance	NOUN
ajis02-2967	499	4	and	and	CCONJ
ajis02-2967	499	5	continuance	continuance	NOUN
ajis02-2967	499	6	behaviour	behaviour	NOUN
ajis02-2967	499	7	towards	towards	ADP
ajis02-2967	499	8	location	location	NOUN
ajis02-2967	499	9	-	-	PUNCT
ajis02-2967	499	10	based	base	VERB
ajis02-2967	499	11	services	service	NOUN
ajis02-2967	499	12	:	:	PUNCT
ajis02-2967	499	13	the	the	DET
ajis02-2967	499	14	moderating	moderate	VERB
ajis02-2967	499	15	effect	effect	NOUN
ajis02-2967	499	16	of	of	ADP
ajis02-2967	499	17	facilitating	facilitate	VERB
ajis02-2967	499	18	conditions	condition	NOUN
ajis02-2967	499	19	on	on	ADP
ajis02-2967	499	20	behavioural	behavioural	ADJ
ajis02-2967	499	21	intention	intention	NOUN
ajis02-2967	499	22	and	and	CCONJ
ajis02-2967	499	23	actual	actual	ADJ
ajis02-2967	499	24	use	use	NOUN
ajis02-2967	499	25	.	.	PUNCT
ajis02-2967	500	1	australasian	australasian	ADJ
ajis02-2967	500	2	journal	journal	NOUN
ajis02-2967	500	3	of	of	ADP
ajis02-2967	500	4	information	information	NOUN
ajis02-2967	500	5	systems	system	NOUN
ajis02-2967	500	6	,	,	PUNCT
ajis02-2967	500	7	21	21	NUM
ajis02-2967	500	8	,	,	PUNCT
ajis02-2967	500	9	1	1	NUM
ajis02-2967	500	10	-	-	SYM
ajis02-2967	500	11	22	22	NUM
ajis02-2967	500	12	.	.	PUNCT
ajis02-2967	501	1	huang	huang	PROPN
ajis02-2967	501	2	,	,	PUNCT
ajis02-2967	501	3	t.	t.	PROPN
ajis02-2967	501	4	l.	l.	PROPN
ajis02-2967	501	5	,	,	PUNCT
ajis02-2967	501	6	&	&	CCONJ
ajis02-2967	501	7	liao	liao	PROPN
ajis02-2967	501	8	,	,	PUNCT
ajis02-2967	501	9	s.	s.	PROPN
ajis02-2967	501	10	(	(	PUNCT
ajis02-2967	501	11	2015	2015	NUM
ajis02-2967	501	12	)	)	PUNCT
ajis02-2967	501	13	.	.	PUNCT
ajis02-2967	502	1	a	a	DET
ajis02-2967	502	2	model	model	NOUN
ajis02-2967	502	3	of	of	ADP
ajis02-2967	502	4	acceptance	acceptance	NOUN
ajis02-2967	502	5	of	of	ADP
ajis02-2967	502	6	augmented	augment	VERB
ajis02-2967	502	7	-	-	PUNCT
ajis02-2967	502	8	reality	reality	NOUN
ajis02-2967	502	9	interactive	interactive	ADJ
ajis02-2967	502	10	technology	technology	NOUN
ajis02-2967	502	11	:	:	PUNCT
ajis02-2967	502	12	the	the	DET
ajis02-2967	502	13	moderating	moderate	VERB
ajis02-2967	502	14	role	role	NOUN
ajis02-2967	502	15	of	of	ADP
ajis02-2967	502	16	cognitive	cognitive	ADJ
ajis02-2967	502	17	innovativeness	innovativeness	NOUN
ajis02-2967	502	18	.	.	PUNCT
ajis02-2967	503	1	electronic	electronic	ADJ
ajis02-2967	503	2	commerce	commerce	NOUN
ajis02-2967	503	3	research	research	NOUN
ajis02-2967	503	4	,	,	PUNCT
ajis02-2967	503	5	15(2	15(2	NUM
ajis02-2967	503	6	)	)	PUNCT
ajis02-2967	503	7	,	,	PUNCT
ajis02-2967	503	8	269	269	NUM
ajis02-2967	503	9	-	-	SYM
ajis02-2967	503	10	295	295	NUM
ajis02-2967	503	11	.	.	PUNCT
ajis02-2967	504	1	ibis	ibis	ADJ
ajis02-2967	504	2	world	world	NOUN
ajis02-2967	504	3	(	(	PUNCT
ajis02-2967	504	4	2018	2018	NUM
ajis02-2967	504	5	)	)	PUNCT
ajis02-2967	504	6	,	,	PUNCT
ajis02-2967	504	7	retail	retail	ADJ
ajis02-2967	504	8	trade	trade	NOUN
ajis02-2967	504	9	in	in	ADP
ajis02-2967	504	10	australia	australia	PROPN
ajis02-2967	504	11	,	,	PUNCT
ajis02-2967	504	12	https://www.ibisworld.com/au/retail-sector/	https://www.ibisworld.com/au/retail-sector/	PROPN
ajis02-2967	504	13	inman	inman	PROPN
ajis02-2967	504	14	,	,	PUNCT
ajis02-2967	504	15	j.	j.	PROPN
ajis02-2967	504	16	j.	j.	PROPN
ajis02-2967	504	17	,	,	PUNCT
ajis02-2967	504	18	&	&	CCONJ
ajis02-2967	504	19	nikolova	nikolova	PROPN
ajis02-2967	504	20	,	,	PUNCT
ajis02-2967	504	21	h.	h.	PROPN
ajis02-2967	504	22	(	(	PUNCT
ajis02-2967	504	23	2017	2017	NUM
ajis02-2967	504	24	)	)	PUNCT
ajis02-2967	504	25	.	.	PUNCT
ajis02-2967	505	1	shopper	shopper	NOUN
ajis02-2967	505	2	-	-	PUNCT
ajis02-2967	505	3	facing	face	VERB
ajis02-2967	505	4	retail	retail	ADJ
ajis02-2967	505	5	technology	technology	NOUN
ajis02-2967	505	6	:	:	PUNCT
ajis02-2967	505	7	a	a	DET
ajis02-2967	505	8	retailer	retailer	NOUN
ajis02-2967	505	9	adoption	adoption	NOUN
ajis02-2967	505	10	decision	decision	NOUN
ajis02-2967	505	11	framework	framework	NOUN
ajis02-2967	505	12	incorporating	incorporate	VERB
ajis02-2967	505	13	shopper	shopper	NOUN
ajis02-2967	505	14	attitudes	attitude	NOUN
ajis02-2967	505	15	and	and	CCONJ
ajis02-2967	505	16	privacy	privacy	NOUN
ajis02-2967	505	17	concerns	concern	NOUN
ajis02-2967	505	18	.	.	PUNCT
ajis02-2967	506	1	journal	journal	NOUN
ajis02-2967	506	2	of	of	ADP
ajis02-2967	506	3	retailing	retailing	NOUN
ajis02-2967	506	4	,	,	PUNCT
ajis02-2967	506	5	93(1	93(1	NUM
ajis02-2967	506	6	)	)	PUNCT
ajis02-2967	506	7	,	,	PUNCT
ajis02-2967	506	8	7	7	NUM
ajis02-2967	506	9	-	-	SYM
ajis02-2967	506	10	28	28	NUM
ajis02-2967	506	11	.	.	PUNCT
ajis02-2967	507	1	islam	islam	PROPN
ajis02-2967	507	2	,	,	PUNCT
ajis02-2967	507	3	j.u	j.u	PROPN
ajis02-2967	507	4	.	.	PROPN
ajis02-2967	507	5	and	and	CCONJ
ajis02-2967	507	6	rahman	rahman	PROPN
ajis02-2967	507	7	,	,	PUNCT
ajis02-2967	507	8	z.	z.	PROPN
ajis02-2967	507	9	(	(	PUNCT
ajis02-2967	507	10	2016	2016	NUM
ajis02-2967	507	11	)	)	PUNCT
ajis02-2967	507	12	,	,	PUNCT
ajis02-2967	507	13	"	"	PUNCT
ajis02-2967	507	14	the	the	DET
ajis02-2967	507	15	transpiring	transpire	VERB
ajis02-2967	507	16	journey	journey	NOUN
ajis02-2967	507	17	of	of	ADP
ajis02-2967	507	18	customer	customer	NOUN
ajis02-2967	507	19	engagement	engagement	NOUN
ajis02-2967	507	20	research	research	NOUN
ajis02-2967	507	21	in	in	ADP
ajis02-2967	507	22	marketing	marketing	NOUN
ajis02-2967	507	23	:	:	PUNCT
ajis02-2967	507	24	a	a	DET
ajis02-2967	507	25	systematic	systematic	ADJ
ajis02-2967	507	26	review	review	NOUN
ajis02-2967	507	27	of	of	ADP
ajis02-2967	507	28	the	the	DET
ajis02-2967	507	29	past	past	ADJ
ajis02-2967	507	30	decade	decade	NOUN
ajis02-2967	507	31	"	"	PUNCT
ajis02-2967	507	32	,	,	PUNCT
ajis02-2967	507	33	management	management	NOUN
ajis02-2967	507	34	decision	decision	NOUN
ajis02-2967	507	35	,	,	PUNCT
ajis02-2967	507	36	54	54	NUM
ajis02-2967	507	37	(	(	PUNCT
ajis02-2967	507	38	8)	8)	NUM
ajis02-2967	507	39	,	,	PUNCT
ajis02-2967	507	40	2008	2008	NUM
ajis02-2967	507	41	-	-	SYM
ajis02-2967	507	42	2034	2034	NUM
ajis02-2967	507	43	.	.	PUNCT
ajis02-2967	507	44	iyengar	iyengar	PROPN
ajis02-2967	507	45	,	,	PUNCT
ajis02-2967	507	46	s.	s.	PROPN
ajis02-2967	507	47	s.	s.	PROPN
ajis02-2967	507	48	,	,	PUNCT
ajis02-2967	507	49	&	&	CCONJ
ajis02-2967	507	50	lepper	lepper	PROPN
ajis02-2967	507	51	,	,	PUNCT
ajis02-2967	507	52	m.	m.	PROPN
ajis02-2967	507	53	r.	r.	PROPN
ajis02-2967	507	54	(	(	PUNCT
ajis02-2967	507	55	2000	2000	NUM
ajis02-2967	507	56	)	)	PUNCT
ajis02-2967	507	57	.	.	PUNCT
ajis02-2967	508	1	when	when	SCONJ
ajis02-2967	508	2	is	be	AUX
ajis02-2967	508	3	choice	choice	NOUN
ajis02-2967	508	4	demotivating	demotivating	NOUN
ajis02-2967	508	5	:	:	PUNCT
ajis02-2967	508	6	can	can	AUX
ajis02-2967	508	7	one	one	NUM
ajis02-2967	508	8	desire	desire	VERB
ajis02-2967	508	9	too	too	ADV
ajis02-2967	508	10	much	much	ADJ
ajis02-2967	508	11	of	of	ADP
ajis02-2967	508	12	a	a	DET
ajis02-2967	508	13	good	good	ADJ
ajis02-2967	508	14	thing	thing	NOUN
ajis02-2967	508	15	?	?	PUNCT
ajis02-2967	508	16	.	.	PUNCT
ajis02-2967	509	1	journal	journal	PROPN
ajis02-2967	509	2	of	of	ADP
ajis02-2967	509	3	personality	personality	NOUN
ajis02-2967	509	4	and	and	CCONJ
ajis02-2967	509	5	social	social	ADJ
ajis02-2967	509	6	psychology	psychology	NOUN
ajis02-2967	509	7	,	,	PUNCT
ajis02-2967	509	8	79(6	79(6	NUM
ajis02-2967	509	9	)	)	PUNCT
ajis02-2967	509	10	,	,	PUNCT
ajis02-2967	509	11	995	995	NUM
ajis02-2967	509	12	-	-	SYM
ajis02-2967	509	13	1006	1006	NUM
ajis02-2967	509	14	.	.	PUNCT
ajis02-2967	510	1	jaakkola	jaakkola	PROPN
ajis02-2967	510	2	,	,	PUNCT
ajis02-2967	510	3	e.	e.	PROPN
ajis02-2967	510	4	,	,	PUNCT
ajis02-2967	510	5	&	&	CCONJ
ajis02-2967	510	6	alexander	alexander	PROPN
ajis02-2967	510	7	,	,	PUNCT
ajis02-2967	510	8	m.	m.	NOUN
ajis02-2967	510	9	(	(	PUNCT
ajis02-2967	510	10	2014	2014	NUM
ajis02-2967	510	11	)	)	PUNCT
ajis02-2967	510	12	.	.	PUNCT
ajis02-2967	511	1	the	the	DET
ajis02-2967	511	2	role	role	NOUN
ajis02-2967	511	3	of	of	ADP
ajis02-2967	511	4	customer	customer	NOUN
ajis02-2967	511	5	engagement	engagement	NOUN
ajis02-2967	511	6	behaviour	behaviour	NOUN
ajis02-2967	511	7	in	in	ADP
ajis02-2967	511	8	value	value	NOUN
ajis02-2967	511	9	cocreation	cocreation	NOUN
ajis02-2967	511	10	:	:	PUNCT
ajis02-2967	511	11	a	a	DET
ajis02-2967	511	12	service	service	NOUN
ajis02-2967	511	13	system	system	NOUN
ajis02-2967	511	14	perspective	perspective	NOUN
ajis02-2967	511	15	.	.	PUNCT
ajis02-2967	512	1	journal	journal	NOUN
ajis02-2967	512	2	of	of	ADP
ajis02-2967	512	3	service	service	NOUN
ajis02-2967	512	4	research	research	NOUN
ajis02-2967	512	5	,	,	PUNCT
ajis02-2967	512	6	17(3	17(3	NUM
ajis02-2967	512	7	)	)	PUNCT
ajis02-2967	512	8	,	,	PUNCT
ajis02-2967	512	9	247	247	NUM
ajis02-2967	512	10	-	-	SYM
ajis02-2967	512	11	261	261	NUM
ajis02-2967	512	12	.	.	PUNCT
ajis02-2967	513	1	kabadayi	kabadayi	VERB
ajis02-2967	513	2	,	,	PUNCT
ajis02-2967	513	3	s.	s.	PROPN
ajis02-2967	513	4	,	,	PUNCT
ajis02-2967	513	5	ali	ali	PROPN
ajis02-2967	513	6	,	,	PUNCT
ajis02-2967	513	7	f.	f.	PROPN
ajis02-2967	513	8	,	,	PUNCT
ajis02-2967	513	9	choi	choi	PROPN
ajis02-2967	513	10	,	,	PUNCT
ajis02-2967	513	11	h.	h.	PROPN
ajis02-2967	513	12	,	,	PUNCT
ajis02-2967	513	13	joosten	joosten	VERB
ajis02-2967	513	14	,	,	PUNCT
ajis02-2967	513	15	h.	h.	PROPN
ajis02-2967	513	16	and	and	CCONJ
ajis02-2967	513	17	lu	lu	PROPN
ajis02-2967	513	18	,	,	PUNCT
ajis02-2967	513	19	c.	c.	PROPN
ajis02-2967	513	20	(	(	PUNCT
ajis02-2967	513	21	2019	2019	NUM
ajis02-2967	513	22	)	)	PUNCT
ajis02-2967	513	23	,	,	PUNCT
ajis02-2967	513	24	"	"	PUNCT
ajis02-2967	513	25	smart	smart	ADJ
ajis02-2967	513	26	service	service	NOUN
ajis02-2967	513	27	experience	experience	NOUN
ajis02-2967	513	28	in	in	ADP
ajis02-2967	513	29	hospitality	hospitality	NOUN
ajis02-2967	513	30	and	and	CCONJ
ajis02-2967	513	31	tourism	tourism	NOUN
ajis02-2967	513	32	services	service	NOUN
ajis02-2967	513	33	:	:	PUNCT
ajis02-2967	513	34	a	a	DET
ajis02-2967	513	35	conceptualisation	conceptualisation	NOUN
ajis02-2967	513	36	and	and	CCONJ
ajis02-2967	513	37	future	future	ADJ
ajis02-2967	513	38	research	research	NOUN
ajis02-2967	513	39	agenda	agenda	NOUN
ajis02-2967	513	40	"	"	PUNCT
ajis02-2967	513	41	,	,	PUNCT
ajis02-2967	513	42	journal	journal	NOUN
ajis02-2967	513	43	of	of	ADP
ajis02-2967	513	44	service	service	NOUN
ajis02-2967	513	45	management	management	NOUN
ajis02-2967	513	46	,	,	PUNCT
ajis02-2967	513	47	30(3	30(3	NUM
ajis02-2967	513	48	)	)	PUNCT
ajis02-2967	513	49	,	,	PUNCT
ajis02-2967	513	50	326	326	NUM
ajis02-2967	513	51	-	-	SYM
ajis02-2967	513	52	348	348	NUM
ajis02-2967	513	53	.	.	PUNCT
ajis02-2967	514	1	kang	kang	PROPN
ajis02-2967	514	2	,	,	PUNCT
ajis02-2967	514	3	s.	s.	PROPN
ajis02-2967	514	4	(	(	PUNCT
ajis02-2967	514	5	2014	2014	NUM
ajis02-2967	514	6	)	)	PUNCT
ajis02-2967	514	7	.	.	PUNCT
ajis02-2967	515	1	factors	factor	NOUN
ajis02-2967	515	2	influencing	influence	VERB
ajis02-2967	515	3	intention	intention	NOUN
ajis02-2967	515	4	of	of	ADP
ajis02-2967	515	5	mobile	mobile	ADJ
ajis02-2967	515	6	application	application	NOUN
ajis02-2967	515	7	use	use	NOUN
ajis02-2967	515	8	.	.	PUNCT
ajis02-2967	516	1	international	international	ADJ
ajis02-2967	516	2	journal	journal	PROPN
ajis02-2967	516	3	of	of	ADP
ajis02-2967	516	4	mobile	mobile	ADJ
ajis02-2967	516	5	communications	communication	NOUN
ajis02-2967	516	6	,	,	PUNCT
ajis02-2967	516	7	12(4	12(4	NUM
ajis02-2967	516	8	)	)	PUNCT
ajis02-2967	516	9	,	,	PUNCT
ajis02-2967	516	10	360	360	NUM
ajis02-2967	516	11	-	-	SYM
ajis02-2967	516	12	379	379	NUM
ajis02-2967	516	13	.	.	PUNCT
ajis02-2967	517	1	kapser	kapser	PROPN
ajis02-2967	517	2	,	,	PUNCT
ajis02-2967	517	3	s.	s.	PROPN
ajis02-2967	517	4	,	,	PUNCT
ajis02-2967	517	5	&	&	CCONJ
ajis02-2967	517	6	abdelrahman	abdelrahman	NOUN
ajis02-2967	517	7	,	,	PUNCT
ajis02-2967	517	8	m.	m.	NOUN
ajis02-2967	517	9	(	(	PUNCT
ajis02-2967	517	10	2020	2020	NUM
ajis02-2967	517	11	)	)	PUNCT
ajis02-2967	517	12	.	.	PUNCT
ajis02-2967	518	1	acceptance	acceptance	NOUN
ajis02-2967	518	2	of	of	ADP
ajis02-2967	518	3	autonomous	autonomous	ADJ
ajis02-2967	518	4	delivery	delivery	NOUN
ajis02-2967	518	5	vehicles	vehicle	NOUN
ajis02-2967	518	6	for	for	ADP
ajis02-2967	518	7	lastmile	lastmile	ADJ
ajis02-2967	518	8	delivery	delivery	NOUN
ajis02-2967	518	9	in	in	ADP
ajis02-2967	518	10	germany	germany	PROPN
ajis02-2967	518	11	–	–	PUNCT
ajis02-2967	518	12	extending	extend	VERB
ajis02-2967	518	13	utaut2	utaut2	NOUN
ajis02-2967	518	14	with	with	ADP
ajis02-2967	518	15	risk	risk	NOUN
ajis02-2967	518	16	perceptions	perception	NOUN
ajis02-2967	518	17	.	.	PUNCT
ajis02-2967	519	1	transportation	transportation	NOUN
ajis02-2967	519	2	research	research	NOUN
ajis02-2967	519	3	part	part	NOUN
ajis02-2967	519	4	c	c	NOUN
ajis02-2967	519	5	:	:	PUNCT
ajis02-2967	519	6	emerging	emerge	VERB
ajis02-2967	519	7	technologies	technology	NOUN
ajis02-2967	519	8	,	,	PUNCT
ajis02-2967	519	9	111	111	NUM
ajis02-2967	519	10	,	,	PUNCT
ajis02-2967	519	11	210	210	NUM
ajis02-2967	519	12	-	-	SYM
ajis02-2967	519	13	225	225	NUM
ajis02-2967	519	14	.	.	PUNCT
ajis02-2967	520	1	karjaluoto	karjaluoto	PROPN
ajis02-2967	520	2	,	,	PUNCT
ajis02-2967	520	3	h.	h.	PROPN
ajis02-2967	520	4	,	,	PUNCT
ajis02-2967	520	5	shaikh	shaikh	PROPN
ajis02-2967	520	6	,	,	PUNCT
ajis02-2967	520	7	a.	a.	NOUN
ajis02-2967	520	8	a.	a.	NOUN
ajis02-2967	520	9	,	,	PUNCT
ajis02-2967	520	10	saarijärvi	saarijärvi	PROPN
ajis02-2967	520	11	,	,	PUNCT
ajis02-2967	520	12	h.	h.	PROPN
ajis02-2967	520	13	,	,	PUNCT
ajis02-2967	520	14	&	&	CCONJ
ajis02-2967	520	15	saraniemi	saraniemi	PROPN
ajis02-2967	520	16	,	,	PUNCT
ajis02-2967	520	17	s.	s.	PROPN
ajis02-2967	520	18	(	(	PUNCT
ajis02-2967	520	19	2019	2019	NUM
ajis02-2967	520	20	)	)	PUNCT
ajis02-2967	520	21	.	.	PUNCT
ajis02-2967	521	1	how	how	SCONJ
ajis02-2967	521	2	perceived	perceive	VERB
ajis02-2967	521	3	value	value	NOUN
ajis02-2967	521	4	drives	drive	VERB
ajis02-2967	521	5	the	the	DET
ajis02-2967	521	6	use	use	NOUN
ajis02-2967	521	7	of	of	ADP
ajis02-2967	521	8	mobile	mobile	ADJ
ajis02-2967	521	9	financial	financial	ADJ
ajis02-2967	521	10	services	service	NOUN
ajis02-2967	521	11	apps	app	NOUN
ajis02-2967	521	12	.	.	PUNCT
ajis02-2967	522	1	international	international	ADJ
ajis02-2967	522	2	journal	journal	PROPN
ajis02-2967	522	3	of	of	ADP
ajis02-2967	522	4	information	information	NOUN
ajis02-2967	522	5	management	management	NOUN
ajis02-2967	522	6	,	,	PUNCT
ajis02-2967	522	7	47	47	NUM
ajis02-2967	522	8	,	,	PUNCT
ajis02-2967	522	9	252	252	NUM
ajis02-2967	522	10	-	-	SYM
ajis02-2967	522	11	261	261	NUM
ajis02-2967	522	12	.	.	PUNCT
ajis02-2967	523	1	kaushik	kaushik	PROPN
ajis02-2967	523	2	,	,	PUNCT
ajis02-2967	523	3	a.	a.	PROPN
ajis02-2967	523	4	k.	k.	PROPN
ajis02-2967	523	5	,	,	PUNCT
ajis02-2967	523	6	&	&	CCONJ
ajis02-2967	523	7	rahman	rahman	PROPN
ajis02-2967	523	8	,	,	PUNCT
ajis02-2967	523	9	z.	z.	PROPN
ajis02-2967	523	10	(	(	PUNCT
ajis02-2967	523	11	2015	2015	NUM
ajis02-2967	523	12	)	)	PUNCT
ajis02-2967	523	13	.	.	PUNCT
ajis02-2967	524	1	an	an	DET
ajis02-2967	524	2	alternative	alternative	ADJ
ajis02-2967	524	3	model	model	NOUN
ajis02-2967	524	4	of	of	ADP
ajis02-2967	524	5	self	self	NOUN
ajis02-2967	524	6	-	-	PUNCT
ajis02-2967	524	7	service	service	NOUN
ajis02-2967	524	8	retail	retail	ADJ
ajis02-2967	524	9	technology	technology	NOUN
ajis02-2967	524	10	adoption	adoption	NOUN
ajis02-2967	524	11	.	.	PUNCT
ajis02-2967	525	1	journal	journal	NOUN
ajis02-2967	525	2	of	of	ADP
ajis02-2967	525	3	services	service	NOUN
ajis02-2967	525	4	marketing	marketing	NOUN
ajis02-2967	525	5	,	,	PUNCT
ajis02-2967	525	6	29	29	NUM
ajis02-2967	525	7	(	(	PUNCT
ajis02-2967	525	8	5	5	NUM
ajis02-2967	525	9	)	)	PUNCT
ajis02-2967	525	10	,	,	PUNCT
ajis02-2967	525	11	406	406	NUM
ajis02-2967	525	12	-	-	SYM
ajis02-2967	525	13	420	420	NUM
ajis02-2967	525	14	.	.	PUNCT
ajis02-2967	526	1	kock	kock	PROPN
ajis02-2967	526	2	,	,	PUNCT
ajis02-2967	526	3	n.	n.	PROPN
ajis02-2967	526	4	(	(	PUNCT
ajis02-2967	526	5	2015	2015	NUM
ajis02-2967	526	6	)	)	PUNCT
ajis02-2967	526	7	.	.	PUNCT
ajis02-2967	527	1	common	common	ADJ
ajis02-2967	527	2	method	method	NOUN
ajis02-2967	527	3	bias	bias	NOUN
ajis02-2967	527	4	in	in	ADP
ajis02-2967	527	5	pls	pls	NOUN
ajis02-2967	527	6	-	-	PUNCT
ajis02-2967	527	7	sem	sem	NOUN
ajis02-2967	527	8	:	:	PUNCT
ajis02-2967	527	9	a	a	DET
ajis02-2967	527	10	full	full	ADJ
ajis02-2967	527	11	collinearity	collinearity	NOUN
ajis02-2967	527	12	assessment	assessment	NOUN
ajis02-2967	527	13	approach	approach	NOUN
ajis02-2967	527	14	.	.	PUNCT
ajis02-2967	528	1	international	international	ADJ
ajis02-2967	528	2	journal	journal	NOUN
ajis02-2967	528	3	of	of	ADP
ajis02-2967	528	4	e	e	NOUN
ajis02-2967	528	5	-	-	NOUN
ajis02-2967	528	6	collaboration	collaboration	ADJ
ajis02-2967	528	7	(	(	PUNCT
ajis02-2967	528	8	ijec	ijec	NOUN
ajis02-2967	528	9	)	)	PUNCT
ajis02-2967	528	10	,	,	PUNCT
ajis02-2967	528	11	11(4	11(4	NUM
ajis02-2967	528	12	)	)	PUNCT
ajis02-2967	528	13	,	,	PUNCT
ajis02-2967	528	14	1	1	NUM
ajis02-2967	528	15	-	-	SYM
ajis02-2967	528	16	10	10	NUM
ajis02-2967	528	17	.	.	PUNCT
ajis02-2967	529	1	australasian	australasian	ADJ
ajis02-2967	529	2	journal	journal	NOUN
ajis02-2967	529	3	of	of	ADP
ajis02-2967	529	4	information	information	PROPN
ajis02-2967	529	5	systems	systems	PROPN
ajis02-2967	529	6	roy	roy	PROPN
ajis02-2967	529	7	,	,	PUNCT
ajis02-2967	529	8	singh	singh	PROPN
ajis02-2967	529	9	&	&	CCONJ
ajis02-2967	529	10	shabnam	shabnam	PROPN
ajis02-2967	529	11	2021	2021	NUM
ajis02-2967	529	12	,	,	PUNCT
ajis02-2967	529	13	vol	vol	NOUN
ajis02-2967	529	14	25	25	NUM
ajis02-2967	529	15	,	,	PUNCT
ajis02-2967	529	16	research	research	NOUN
ajis02-2967	529	17	on	on	ADP
ajis02-2967	529	18	user	user	NOUN
ajis02-2967	529	19	involvement	involvement	NOUN
ajis02-2967	529	20	modelling	model	VERB
ajis02-2967	529	21	customer	customer	NOUN
ajis02-2967	529	22	engagement	engagement	NOUN
ajis02-2967	529	23	behaviour	behaviour	NOUN
ajis02-2967	529	24	24	24	NUM
ajis02-2967	529	25	kim	kim	PROPN
ajis02-2967	529	26	,	,	PUNCT
ajis02-2967	529	27	h.	h.	PROPN
ajis02-2967	529	28	y.	y.	PROPN
ajis02-2967	529	29	,	,	PUNCT
ajis02-2967	529	30	lee	lee	PROPN
ajis02-2967	529	31	,	,	PUNCT
ajis02-2967	529	32	j.	j.	PROPN
ajis02-2967	529	33	y.	y.	PROPN
ajis02-2967	529	34	,	,	PUNCT
ajis02-2967	529	35	mun	mun	PROPN
ajis02-2967	529	36	,	,	PUNCT
ajis02-2967	529	37	j.	j.	PROPN
ajis02-2967	529	38	m.	m.	PROPN
ajis02-2967	529	39	,	,	PUNCT
ajis02-2967	529	40	&	&	CCONJ
ajis02-2967	529	41	johnson	johnson	PROPN
ajis02-2967	529	42	,	,	PUNCT
ajis02-2967	529	43	k.	k.	PROPN
ajis02-2967	529	44	k.	k.	PROPN
ajis02-2967	529	45	(	(	PUNCT
ajis02-2967	529	46	2017	2017	NUM
ajis02-2967	529	47	)	)	PUNCT
ajis02-2967	529	48	.	.	PUNCT
ajis02-2967	530	1	consumer	consumer	NOUN
ajis02-2967	530	2	adoption	adoption	NOUN
ajis02-2967	530	3	of	of	ADP
ajis02-2967	530	4	smart	smart	ADJ
ajis02-2967	530	5	in	in	ADP
ajis02-2967	530	6	-	-	PUNCT
ajis02-2967	530	7	store	store	NOUN
ajis02-2967	530	8	technology	technology	NOUN
ajis02-2967	530	9	:	:	PUNCT
ajis02-2967	530	10	assessing	assess	VERB
ajis02-2967	530	11	the	the	DET
ajis02-2967	530	12	predictive	predictive	ADJ
ajis02-2967	530	13	value	value	NOUN
ajis02-2967	530	14	of	of	ADP
ajis02-2967	530	15	attitude	attitude	NOUN
ajis02-2967	530	16	versus	versus	ADP
ajis02-2967	530	17	beliefs	belief	NOUN
ajis02-2967	530	18	in	in	ADP
ajis02-2967	530	19	the	the	DET
ajis02-2967	530	20	technology	technology	NOUN
ajis02-2967	530	21	acceptance	acceptance	NOUN
ajis02-2967	530	22	model	model	NOUN
ajis02-2967	530	23	.	.	PUNCT
ajis02-2967	531	1	international	international	ADJ
ajis02-2967	531	2	journal	journal	PROPN
ajis02-2967	531	3	of	of	ADP
ajis02-2967	531	4	fashion	fashion	NOUN
ajis02-2967	531	5	design	design	NOUN
ajis02-2967	531	6	,	,	PUNCT
ajis02-2967	531	7	technology	technology	NOUN
ajis02-2967	531	8	and	and	CCONJ
ajis02-2967	531	9	education	education	NOUN
ajis02-2967	531	10	,	,	PUNCT
ajis02-2967	531	11	10(1	10(1	NUM
ajis02-2967	531	12	)	)	PUNCT
ajis02-2967	531	13	,	,	PUNCT
ajis02-2967	531	14	26	26	NUM
ajis02-2967	531	15	-	-	SYM
ajis02-2967	531	16	36	36	NUM
ajis02-2967	531	17	.	.	PUNCT
ajis02-2967	532	1	knoll	knoll	PROPN
ajis02-2967	532	2	,	,	PUNCT
ajis02-2967	532	3	l.	l.	PROPN
ajis02-2967	532	4	j.	j.	PROPN
ajis02-2967	532	5	,	,	PUNCT
ajis02-2967	532	6	magis	magis	PROPN
ajis02-2967	532	7	-	-	PUNCT
ajis02-2967	532	8	weinberg	weinberg	PROPN
ajis02-2967	532	9	,	,	PUNCT
ajis02-2967	532	10	l.	l.	PROPN
ajis02-2967	532	11	,	,	PUNCT
ajis02-2967	532	12	speekenbrink	speekenbrink	NOUN
ajis02-2967	532	13	,	,	PUNCT
ajis02-2967	532	14	m.	m.	NOUN
ajis02-2967	532	15	,	,	PUNCT
ajis02-2967	532	16	&	&	CCONJ
ajis02-2967	532	17	blakemore	blakemore	PROPN
ajis02-2967	532	18	,	,	PUNCT
ajis02-2967	532	19	s.	s.	PROPN
ajis02-2967	532	20	j.	j.	PROPN
ajis02-2967	532	21	(	(	PUNCT
ajis02-2967	532	22	2015	2015	NUM
ajis02-2967	532	23	)	)	PUNCT
ajis02-2967	532	24	.	.	PUNCT
ajis02-2967	533	1	social	social	ADJ
ajis02-2967	533	2	influence	influence	NOUN
ajis02-2967	533	3	on	on	ADP
ajis02-2967	533	4	risk	risk	NOUN
ajis02-2967	533	5	perception	perception	NOUN
ajis02-2967	533	6	during	during	ADP
ajis02-2967	533	7	adolescence	adolescence	NOUN
ajis02-2967	533	8	.	.	PUNCT
ajis02-2967	534	1	psychological	psychological	ADJ
ajis02-2967	534	2	science	science	NOUN
ajis02-2967	534	3	,	,	PUNCT
ajis02-2967	534	4	26(5	26(5	NUM
ajis02-2967	534	5	)	)	PUNCT
ajis02-2967	534	6	,	,	PUNCT
ajis02-2967	534	7	583	583	NUM
ajis02-2967	534	8	-	-	SYM
ajis02-2967	534	9	592	592	NUM
ajis02-2967	534	10	.	.	PUNCT
ajis02-2967	535	1	knote	knote	PROPN
ajis02-2967	535	2	,	,	PUNCT
ajis02-2967	535	3	r.	r.	PROPN
ajis02-2967	535	4	,	,	PUNCT
ajis02-2967	535	5	janson	janson	PROPN
ajis02-2967	535	6	,	,	PUNCT
ajis02-2967	535	7	a.	a.	PROPN
ajis02-2967	535	8	,	,	PUNCT
ajis02-2967	535	9	söllner	söllner	NOUN
ajis02-2967	535	10	,	,	PUNCT
ajis02-2967	535	11	m.	m.	NOUN
ajis02-2967	535	12	,	,	PUNCT
ajis02-2967	535	13	&	&	CCONJ
ajis02-2967	535	14	leimeister	leimeister	PROPN
ajis02-2967	535	15	,	,	PUNCT
ajis02-2967	535	16	j.	j.	PROPN
ajis02-2967	535	17	m.	m.	PROPN
ajis02-2967	535	18	(	(	PUNCT
ajis02-2967	535	19	2020	2020	NUM
ajis02-2967	535	20	)	)	PUNCT
ajis02-2967	535	21	.	.	PUNCT
ajis02-2967	536	1	value	value	NOUN
ajis02-2967	536	2	co	co	NOUN
ajis02-2967	536	3	-	-	NOUN
ajis02-2967	536	4	creation	creation	NOUN
ajis02-2967	536	5	in	in	ADP
ajis02-2967	536	6	smart	smart	ADJ
ajis02-2967	536	7	services	service	NOUN
ajis02-2967	536	8	:	:	PUNCT
ajis02-2967	536	9	a	a	DET
ajis02-2967	536	10	functional	functional	ADJ
ajis02-2967	536	11	affordances	affordance	NOUN
ajis02-2967	536	12	perspective	perspective	NOUN
ajis02-2967	536	13	on	on	ADP
ajis02-2967	536	14	smart	smart	ADJ
ajis02-2967	536	15	personal	personal	ADJ
ajis02-2967	536	16	assistants	assistant	NOUN
ajis02-2967	536	17	.	.	PUNCT
ajis02-2967	537	1	journal	journal	NOUN
ajis02-2967	537	2	of	of	ADP
ajis02-2967	537	3	the	the	DET
ajis02-2967	537	4	association	association	NOUN
ajis02-2967	537	5	for	for	ADP
ajis02-2967	537	6	information	information	NOUN
ajis02-2967	537	7	systems	system	NOUN
ajis02-2967	537	8	.	.	PUNCT
ajis02-2967	538	1	(	(	PUNCT
ajis02-2967	538	2	forthcoming	forthcoming	ADJ
ajis02-2967	538	3	)	)	PUNCT
ajis02-2967	538	4	liam	liam	PROPN
ajis02-2967	538	5	o'connell	o'connell	PROPN
ajis02-2967	538	6	(	(	PUNCT
ajis02-2967	538	7	2020	2020	NUM
ajis02-2967	538	8	)	)	PUNCT
ajis02-2967	538	9	,	,	PUNCT
ajis02-2967	538	10	global	global	ADJ
ajis02-2967	538	11	retail	retail	ADJ
ajis02-2967	538	12	sales	sale	NOUN
ajis02-2967	538	13	2018	2018	NUM
ajis02-2967	538	14	-	-	SYM
ajis02-2967	538	15	2022	2022	NUM
ajis02-2967	538	16	,	,	PUNCT
ajis02-2967	538	17	statista	statista	NOUN
ajis02-2967	538	18	,	,	PUNCT
ajis02-2967	538	19	https://www.statista.com/statistics/443522/global-retail-sales/	https://www.statista.com/statistics/443522/global-retail-sales/	PROPN
ajis02-2967	538	20	leroi	leroi	NOUN
ajis02-2967	538	21	-	-	PUNCT
ajis02-2967	538	22	werelds	werelds	PROPN
ajis02-2967	538	23	,	,	PUNCT
ajis02-2967	538	24	s.	s.	PROPN
ajis02-2967	538	25	(	(	PUNCT
ajis02-2967	538	26	2019	2019	NUM
ajis02-2967	538	27	)	)	PUNCT
ajis02-2967	538	28	,	,	PUNCT
ajis02-2967	538	29	an	an	DET
ajis02-2967	538	30	update	update	NOUN
ajis02-2967	538	31	on	on	ADP
ajis02-2967	538	32	customer	customer	NOUN
ajis02-2967	538	33	value	value	NOUN
ajis02-2967	538	34	:	:	PUNCT
ajis02-2967	538	35	state	state	NOUN
ajis02-2967	538	36	of	of	ADP
ajis02-2967	538	37	the	the	DET
ajis02-2967	538	38	art	art	NOUN
ajis02-2967	538	39	,	,	PUNCT
ajis02-2967	538	40	revised	revise	VERB
ajis02-2967	538	41	typology	typology	NOUN
ajis02-2967	538	42	,	,	PUNCT
ajis02-2967	538	43	and	and	CCONJ
ajis02-2967	538	44	research	research	NOUN
ajis02-2967	538	45	agenda	agenda	NOUN
ajis02-2967	538	46	,	,	PUNCT
ajis02-2967	538	47	journal	journal	NOUN
ajis02-2967	538	48	of	of	ADP
ajis02-2967	538	49	service	service	NOUN
ajis02-2967	538	50	management	management	NOUN
ajis02-2967	538	51	,	,	PUNCT
ajis02-2967	538	52	30	30	NUM
ajis02-2967	538	53	(	(	PUNCT
ajis02-2967	538	54	5	5	NUM
ajis02-2967	538	55	)	)	PUNCT
ajis02-2967	538	56	,	,	PUNCT
ajis02-2967	538	57	650	650	NUM
ajis02-2967	538	58	-	-	SYM
ajis02-2967	538	59	680	680	NUM
ajis02-2967	538	60	.	.	PUNCT
ajis02-2967	539	1	lindell	lindell	PROPN
ajis02-2967	539	2	,	,	PUNCT
ajis02-2967	539	3	m.	m.	PROPN
ajis02-2967	539	4	k.	k.	PROPN
ajis02-2967	539	5	,	,	PUNCT
ajis02-2967	539	6	&	&	CCONJ
ajis02-2967	539	7	whitney	whitney	PROPN
ajis02-2967	539	8	,	,	PUNCT
ajis02-2967	539	9	d.	d.	PROPN
ajis02-2967	539	10	j.	j.	PROPN
ajis02-2967	539	11	(	(	PUNCT
ajis02-2967	539	12	2001	2001	NUM
ajis02-2967	539	13	)	)	PUNCT
ajis02-2967	539	14	.	.	PUNCT
ajis02-2967	540	1	accounting	account	VERB
ajis02-2967	540	2	for	for	ADP
ajis02-2967	540	3	common	common	ADJ
ajis02-2967	540	4	method	method	NOUN
ajis02-2967	540	5	variance	variance	NOUN
ajis02-2967	540	6	in	in	ADP
ajis02-2967	540	7	crosssectional	crosssectional	ADJ
ajis02-2967	540	8	research	research	NOUN
ajis02-2967	540	9	designs	design	NOUN
ajis02-2967	540	10	.	.	PUNCT
ajis02-2967	541	1	journal	journal	NOUN
ajis02-2967	541	2	of	of	ADP
ajis02-2967	541	3	applied	apply	VERB
ajis02-2967	541	4	psychology	psychology	NOUN
ajis02-2967	541	5	,	,	PUNCT
ajis02-2967	541	6	86(1	86(1	PROPN
ajis02-2967	541	7	)	)	PUNCT
ajis02-2967	541	8	,	,	PUNCT
ajis02-2967	541	9	114	114	NUM
ajis02-2967	541	10	.	.	PUNCT
ajis02-2967	542	1	lowry	lowry	PROPN
ajis02-2967	542	2	,	,	PUNCT
ajis02-2967	542	3	p.	p.	PROPN
ajis02-2967	542	4	b.	b.	PROPN
ajis02-2967	542	5	,	,	PUNCT
ajis02-2967	542	6	&	&	CCONJ
ajis02-2967	542	7	gaskin	gaskin	PROPN
ajis02-2967	542	8	,	,	PUNCT
ajis02-2967	542	9	j.	j.	PROPN
ajis02-2967	542	10	(	(	PUNCT
ajis02-2967	542	11	2014	2014	NUM
ajis02-2967	542	12	)	)	PUNCT
ajis02-2967	542	13	.	.	PUNCT
ajis02-2967	543	1	partial	partial	ADJ
ajis02-2967	543	2	least	least	ADJ
ajis02-2967	543	3	squares	square	NOUN
ajis02-2967	543	4	(	(	PUNCT
ajis02-2967	543	5	pls	pls	INTJ
ajis02-2967	543	6	)	)	PUNCT
ajis02-2967	543	7	structural	structural	ADJ
ajis02-2967	543	8	equation	equation	NOUN
ajis02-2967	543	9	modeling	modeling	NOUN
ajis02-2967	543	10	(	(	PUNCT
ajis02-2967	543	11	sem	sem	NOUN
ajis02-2967	543	12	)	)	PUNCT
ajis02-2967	543	13	for	for	ADP
ajis02-2967	543	14	building	building	NOUN
ajis02-2967	543	15	and	and	CCONJ
ajis02-2967	543	16	testing	test	VERB
ajis02-2967	543	17	behavioural	behavioural	ADJ
ajis02-2967	543	18	causal	causal	NOUN
ajis02-2967	543	19	theory	theory	NOUN
ajis02-2967	543	20	:	:	PUNCT
ajis02-2967	543	21	when	when	SCONJ
ajis02-2967	543	22	to	to	PART
ajis02-2967	543	23	choose	choose	VERB
ajis02-2967	543	24	it	it	PRON
ajis02-2967	543	25	and	and	CCONJ
ajis02-2967	543	26	how	how	SCONJ
ajis02-2967	543	27	to	to	PART
ajis02-2967	543	28	use	use	VERB
ajis02-2967	543	29	it	it	PRON
ajis02-2967	543	30	.	.	PUNCT
ajis02-2967	544	1	ieee	ieee	NOUN
ajis02-2967	544	2	transactions	transaction	NOUN
ajis02-2967	544	3	on	on	ADP
ajis02-2967	544	4	professional	professional	ADJ
ajis02-2967	544	5	communication	communication	NOUN
ajis02-2967	544	6	,	,	PUNCT
ajis02-2967	544	7	57(2	57(2	NUM
ajis02-2967	544	8	)	)	PUNCT
ajis02-2967	544	9	,	,	PUNCT
ajis02-2967	544	10	123	123	NUM
ajis02-2967	544	11	-	-	SYM
ajis02-2967	544	12	146	146	NUM
ajis02-2967	544	13	.	.	PUNCT
ajis02-2967	544	14	magner	magner	PROPN
ajis02-2967	544	15	l	l	NOUN
ajis02-2967	544	16	(	(	PUNCT
ajis02-2967	544	17	2016	2016	NUM
ajis02-2967	544	18	)	)	PUNCT
ajis02-2967	544	19	fast	fast	ADJ
ajis02-2967	544	20	fashion	fashion	NOUN
ajis02-2967	544	21	in	in	ADP
ajis02-2967	544	22	australia	australia	PROPN
ajis02-2967	544	23	.	.	PUNCT
ajis02-2967	545	1	ibis	ibis	PROPN
ajis02-2967	545	2	world	world	NOUN
ajis02-2967	545	3	,	,	PUNCT
ajis02-2967	545	4	melbourne	melbourne	PROPN
ajis02-2967	545	5	marketing	marketing	PROPN
ajis02-2967	545	6	science	science	PROPN
ajis02-2967	545	7	institute	institute	PROPN
ajis02-2967	545	8	.	.	PUNCT
ajis02-2967	546	1	(	(	PUNCT
ajis02-2967	546	2	2018	2018	NUM
ajis02-2967	546	3	)	)	PUNCT
ajis02-2967	546	4	.	.	PUNCT
ajis02-2967	547	1	2018	2018	NUM
ajis02-2967	547	2	-	-	SYM
ajis02-2967	547	3	2020	2020	NUM
ajis02-2967	547	4	research	research	NOUN
ajis02-2967	547	5	priorities	priority	NOUN
ajis02-2967	547	6	.	.	PUNCT
ajis02-2967	548	1	martin	martin	PROPN
ajis02-2967	548	2	,	,	PUNCT
ajis02-2967	548	3	h.	h.	PROPN
ajis02-2967	548	4	s.	s.	PROPN
ajis02-2967	548	5	,	,	PUNCT
ajis02-2967	548	6	&	&	CCONJ
ajis02-2967	548	7	herrero	herrero	PROPN
ajis02-2967	548	8	,	,	PUNCT
ajis02-2967	548	9	a.	a.	NOUN
ajis02-2967	548	10	(	(	PUNCT
ajis02-2967	548	11	2012	2012	NUM
ajis02-2967	548	12	)	)	PUNCT
ajis02-2967	548	13	.	.	PUNCT
ajis02-2967	549	1	influence	influence	NOUN
ajis02-2967	549	2	of	of	ADP
ajis02-2967	549	3	the	the	DET
ajis02-2967	549	4	user	user	NOUN
ajis02-2967	549	5	’s	’s	PART
ajis02-2967	549	6	psychological	psychological	ADJ
ajis02-2967	549	7	factors	factor	NOUN
ajis02-2967	549	8	on	on	ADP
ajis02-2967	549	9	the	the	DET
ajis02-2967	549	10	online	online	ADJ
ajis02-2967	549	11	purchase	purchase	NOUN
ajis02-2967	549	12	intention	intention	NOUN
ajis02-2967	549	13	in	in	ADP
ajis02-2967	549	14	rural	rural	ADJ
ajis02-2967	549	15	tourism	tourism	NOUN
ajis02-2967	549	16	:	:	PUNCT
ajis02-2967	549	17	integrating	integrate	VERB
ajis02-2967	549	18	innovativeness	innovativeness	NOUN
ajis02-2967	549	19	to	to	ADP
ajis02-2967	549	20	the	the	DET
ajis02-2967	549	21	utaut	utaut	PROPN
ajis02-2967	549	22	framework	framework	NOUN
ajis02-2967	549	23	.	.	PUNCT
ajis02-2967	550	1	tourism	tourism	NOUN
ajis02-2967	550	2	management	management	NOUN
ajis02-2967	550	3	,	,	PUNCT
ajis02-2967	550	4	33(2	33(2	NUM
ajis02-2967	550	5	)	)	PUNCT
ajis02-2967	550	6	,	,	PUNCT
ajis02-2967	550	7	341–350	341–350	NUM
ajis02-2967	550	8	.	.	PUNCT
ajis02-2967	551	1	meuter	meuter	PROPN
ajis02-2967	551	2	,	,	PUNCT
ajis02-2967	551	3	m.	m.	PROPN
ajis02-2967	551	4	l.	l.	PROPN
ajis02-2967	551	5	,	,	PUNCT
ajis02-2967	551	6	ostrom	ostrom	PROPN
ajis02-2967	551	7	,	,	PUNCT
ajis02-2967	551	8	a.	a.	PROPN
ajis02-2967	551	9	l.	l.	PROPN
ajis02-2967	551	10	,	,	PUNCT
ajis02-2967	551	11	roundtree	roundtree	PROPN
ajis02-2967	551	12	,	,	PUNCT
ajis02-2967	551	13	r.	r.	PROPN
ajis02-2967	551	14	i.	i.	PROPN
ajis02-2967	551	15	,	,	PUNCT
ajis02-2967	551	16	&	&	CCONJ
ajis02-2967	551	17	bitner	bitner	PROPN
ajis02-2967	551	18	,	,	PUNCT
ajis02-2967	551	19	m.	m.	NOUN
ajis02-2967	551	20	j.	j.	PROPN
ajis02-2967	551	21	(	(	PUNCT
ajis02-2967	551	22	2000	2000	NUM
ajis02-2967	551	23	)	)	PUNCT
ajis02-2967	551	24	.	.	PUNCT
ajis02-2967	552	1	self	self	NOUN
ajis02-2967	552	2	-	-	PUNCT
ajis02-2967	552	3	service	service	NOUN
ajis02-2967	552	4	technologies	technology	NOUN
ajis02-2967	552	5	:	:	PUNCT
ajis02-2967	552	6	understanding	understand	VERB
ajis02-2967	552	7	customer	customer	NOUN
ajis02-2967	552	8	satisfaction	satisfaction	NOUN
ajis02-2967	552	9	with	with	ADP
ajis02-2967	552	10	technology	technology	NOUN
ajis02-2967	552	11	-	-	PUNCT
ajis02-2967	552	12	based	base	VERB
ajis02-2967	552	13	service	service	NOUN
ajis02-2967	552	14	encounters	encounter	NOUN
ajis02-2967	552	15	.	.	PUNCT
ajis02-2967	553	1	journal	journal	NOUN
ajis02-2967	553	2	of	of	ADP
ajis02-2967	553	3	marketing	marketing	NOUN
ajis02-2967	553	4	,	,	PUNCT
ajis02-2967	553	5	64(3	64(3	NUM
ajis02-2967	553	6	)	)	PUNCT
ajis02-2967	553	7	,	,	PUNCT
ajis02-2967	553	8	50	50	NUM
ajis02-2967	553	9	-	-	SYM
ajis02-2967	553	10	64	64	NUM
ajis02-2967	553	11	.	.	PUNCT
ajis02-2967	554	1	müller	müller	PROPN
ajis02-2967	554	2	-	-	PUNCT
ajis02-2967	554	3	seitz	seitz	PROPN
ajis02-2967	554	4	,	,	PUNCT
ajis02-2967	554	5	g.	g.	PROPN
ajis02-2967	554	6	,	,	PUNCT
ajis02-2967	554	7	dautzenberg	dautzenberg	PROPN
ajis02-2967	554	8	,	,	PUNCT
ajis02-2967	554	9	k.	k.	PROPN
ajis02-2967	554	10	,	,	PUNCT
ajis02-2967	554	11	creusen	creusen	VERB
ajis02-2967	554	12	,	,	PUNCT
ajis02-2967	554	13	u.	u.	PROPN
ajis02-2967	554	14	,	,	PUNCT
ajis02-2967	554	15	&	&	CCONJ
ajis02-2967	554	16	stromereder	stromereder	PROPN
ajis02-2967	554	17	,	,	PUNCT
ajis02-2967	554	18	c.	c.	PROPN
ajis02-2967	554	19	(	(	PUNCT
ajis02-2967	554	20	2009	2009	NUM
ajis02-2967	554	21	)	)	PUNCT
ajis02-2967	554	22	.	.	PUNCT
ajis02-2967	555	1	customer	customer	NOUN
ajis02-2967	555	2	acceptance	acceptance	NOUN
ajis02-2967	555	3	of	of	ADP
ajis02-2967	555	4	rfid	rfid	ADJ
ajis02-2967	555	5	technology	technology	NOUN
ajis02-2967	555	6	:	:	PUNCT
ajis02-2967	555	7	evidence	evidence	NOUN
ajis02-2967	555	8	from	from	ADP
ajis02-2967	555	9	the	the	DET
ajis02-2967	555	10	german	german	ADJ
ajis02-2967	555	11	electronic	electronic	ADJ
ajis02-2967	555	12	retail	retail	ADJ
ajis02-2967	555	13	sector	sector	NOUN
ajis02-2967	555	14	.	.	PUNCT
ajis02-2967	556	1	journal	journal	NOUN
ajis02-2967	556	2	of	of	ADP
ajis02-2967	556	3	retailing	retailing	NOUN
ajis02-2967	556	4	and	and	CCONJ
ajis02-2967	556	5	consumer	consumer	NOUN
ajis02-2967	556	6	services	service	NOUN
ajis02-2967	556	7	,	,	PUNCT
ajis02-2967	556	8	16(1	16(1	NUM
ajis02-2967	556	9	)	)	PUNCT
ajis02-2967	556	10	,	,	PUNCT
ajis02-2967	556	11	31	31	NUM
ajis02-2967	556	12	-	-	SYM
ajis02-2967	556	13	39	39	NUM
ajis02-2967	556	14	.	.	PUNCT
ajis02-2967	557	1	negash	negash	PROPN
ajis02-2967	557	2	,	,	PUNCT
ajis02-2967	557	3	s.	s.	PROPN
ajis02-2967	557	4	,	,	PUNCT
ajis02-2967	557	5	ryan	ryan	PROPN
ajis02-2967	557	6	,	,	PUNCT
ajis02-2967	557	7	t.	t.	PROPN
ajis02-2967	557	8	,	,	PUNCT
ajis02-2967	557	9	&	&	CCONJ
ajis02-2967	557	10	igbaria	igbaria	PROPN
ajis02-2967	557	11	,	,	PUNCT
ajis02-2967	557	12	m.	m.	NOUN
ajis02-2967	557	13	(	(	PUNCT
ajis02-2967	557	14	2003	2003	NUM
ajis02-2967	557	15	)	)	PUNCT
ajis02-2967	557	16	.	.	PUNCT
ajis02-2967	558	1	quality	quality	NOUN
ajis02-2967	558	2	and	and	CCONJ
ajis02-2967	558	3	effectiveness	effectiveness	NOUN
ajis02-2967	558	4	in	in	ADP
ajis02-2967	558	5	web	web	NOUN
ajis02-2967	558	6	-	-	PUNCT
ajis02-2967	558	7	based	base	VERB
ajis02-2967	558	8	customer	customer	NOUN
ajis02-2967	558	9	support	support	NOUN
ajis02-2967	558	10	systems	system	NOUN
ajis02-2967	558	11	.	.	PUNCT
ajis02-2967	559	1	information	information	NOUN
ajis02-2967	559	2	&	&	CCONJ
ajis02-2967	559	3	management	management	NOUN
ajis02-2967	559	4	,	,	PUNCT
ajis02-2967	559	5	40(8	40(8	NUM
ajis02-2967	559	6	)	)	PUNCT
ajis02-2967	559	7	,	,	PUNCT
ajis02-2967	559	8	757	757	PROPN
ajis02-2967	559	9	-	-	SYM
ajis02-2967	559	10	768	768	NUM
ajis02-2967	559	11	.	.	PUNCT
ajis02-2967	560	1	nitzl	nitzl	PROPN
ajis02-2967	560	2	,	,	PUNCT
ajis02-2967	560	3	c.	c.	PROPN
ajis02-2967	560	4	,	,	PUNCT
ajis02-2967	560	5	roldan	roldan	PROPN
ajis02-2967	560	6	,	,	PUNCT
ajis02-2967	560	7	j.l	j.l	PROPN
ajis02-2967	560	8	.	.	PROPN
ajis02-2967	560	9	and	and	CCONJ
ajis02-2967	560	10	cepeda	cepeda	PROPN
ajis02-2967	560	11	,	,	PUNCT
ajis02-2967	560	12	g.	g.	PROPN
ajis02-2967	560	13	(	(	PUNCT
ajis02-2967	560	14	2016	2016	NUM
ajis02-2967	560	15	)	)	PUNCT
ajis02-2967	560	16	,	,	PUNCT
ajis02-2967	560	17	"	"	PUNCT
ajis02-2967	560	18	mediation	mediation	NOUN
ajis02-2967	560	19	analysis	analysis	NOUN
ajis02-2967	560	20	in	in	ADP
ajis02-2967	560	21	partial	partial	ADJ
ajis02-2967	560	22	least	least	ADJ
ajis02-2967	560	23	squares	square	NOUN
ajis02-2967	560	24	path	path	NOUN
ajis02-2967	560	25	modeling	modeling	NOUN
ajis02-2967	560	26	:	:	PUNCT
ajis02-2967	560	27	helping	help	VERB
ajis02-2967	560	28	researchers	researcher	NOUN
ajis02-2967	560	29	discuss	discuss	VERB
ajis02-2967	560	30	more	more	ADV
ajis02-2967	560	31	sophisticated	sophisticated	ADJ
ajis02-2967	560	32	models	model	NOUN
ajis02-2967	560	33	"	"	PUNCT
ajis02-2967	560	34	,	,	PUNCT
ajis02-2967	560	35	industrial	industrial	ADJ
ajis02-2967	560	36	management	management	NOUN
ajis02-2967	560	37	&	&	CCONJ
ajis02-2967	560	38	data	datum	NOUN
ajis02-2967	560	39	systems	system	NOUN
ajis02-2967	560	40	,	,	PUNCT
ajis02-2967	560	41	116	116	NUM
ajis02-2967	560	42	(	(	PUNCT
ajis02-2967	560	43	9	9	NUM
ajis02-2967	560	44	)	)	PUNCT
ajis02-2967	560	45	,	,	PUNCT
ajis02-2967	560	46	1849	1849	NUM
ajis02-2967	560	47	-	-	SYM
ajis02-2967	560	48	1864	1864	NUM
ajis02-2967	560	49	.	.	PUNCT
ajis02-2967	561	1	novak	novak	PROPN
ajis02-2967	561	2	,	,	PUNCT
ajis02-2967	561	3	t.	t.	PROPN
ajis02-2967	561	4	p.	p.	PROPN
ajis02-2967	561	5	,	,	PUNCT
ajis02-2967	561	6	&	&	CCONJ
ajis02-2967	561	7	hoffman	hoffman	PROPN
ajis02-2967	561	8	,	,	PUNCT
ajis02-2967	561	9	d.	d.	PROPN
ajis02-2967	561	10	l.	l.	PROPN
ajis02-2967	561	11	(	(	PUNCT
ajis02-2967	561	12	2019	2019	NUM
ajis02-2967	561	13	)	)	PUNCT
ajis02-2967	561	14	.	.	PUNCT
ajis02-2967	562	1	relationship	relationship	NOUN
ajis02-2967	562	2	journeys	journey	NOUN
ajis02-2967	562	3	in	in	ADP
ajis02-2967	562	4	the	the	DET
ajis02-2967	562	5	internet	internet	NOUN
ajis02-2967	562	6	of	of	ADP
ajis02-2967	562	7	things	thing	NOUN
ajis02-2967	562	8	:	:	PUNCT
ajis02-2967	562	9	a	a	DET
ajis02-2967	562	10	new	new	ADJ
ajis02-2967	562	11	framework	framework	NOUN
ajis02-2967	562	12	for	for	ADP
ajis02-2967	562	13	understanding	understand	VERB
ajis02-2967	562	14	interactions	interaction	NOUN
ajis02-2967	562	15	between	between	ADP
ajis02-2967	562	16	consumers	consumer	NOUN
ajis02-2967	562	17	and	and	CCONJ
ajis02-2967	562	18	smart	smart	ADJ
ajis02-2967	562	19	objects	object	NOUN
ajis02-2967	562	20	.	.	PUNCT
ajis02-2967	563	1	journal	journal	NOUN
ajis02-2967	563	2	of	of	ADP
ajis02-2967	563	3	the	the	DET
ajis02-2967	563	4	academy	academy	NOUN
ajis02-2967	563	5	of	of	ADP
ajis02-2967	563	6	marketing	marketing	NOUN
ajis02-2967	563	7	science	science	NOUN
ajis02-2967	563	8	,	,	PUNCT
ajis02-2967	563	9	47(2	47(2	PROPN
ajis02-2967	563	10	)	)	PUNCT
ajis02-2967	563	11	,	,	PUNCT
ajis02-2967	563	12	216	216	NUM
ajis02-2967	563	13	-	-	SYM
ajis02-2967	563	14	237	237	NUM
ajis02-2967	563	15	.	.	PUNCT
ajis02-2967	564	1	o’brien	o’brien	PROPN
ajis02-2967	564	2	,	,	PUNCT
ajis02-2967	564	3	h.	h.	PROPN
ajis02-2967	564	4	,	,	PUNCT
ajis02-2967	564	5	&	&	CCONJ
ajis02-2967	564	6	cairns	cairns	PROPN
ajis02-2967	564	7	,	,	PUNCT
ajis02-2967	564	8	p.	p.	NOUN
ajis02-2967	564	9	(	(	PUNCT
ajis02-2967	564	10	2015	2015	NUM
ajis02-2967	564	11	)	)	PUNCT
ajis02-2967	564	12	.	.	PUNCT
ajis02-2967	565	1	an	an	DET
ajis02-2967	565	2	empirical	empirical	ADJ
ajis02-2967	565	3	evaluation	evaluation	NOUN
ajis02-2967	565	4	of	of	ADP
ajis02-2967	565	5	the	the	DET
ajis02-2967	565	6	user	user	NOUN
ajis02-2967	565	7	engagement	engagement	NOUN
ajis02-2967	565	8	scale	scale	NOUN
ajis02-2967	565	9	(	(	PUNCT
ajis02-2967	565	10	ues	ues	PROPN
ajis02-2967	565	11	)	)	PUNCT
ajis02-2967	565	12	in	in	ADP
ajis02-2967	565	13	online	online	ADJ
ajis02-2967	565	14	news	news	NOUN
ajis02-2967	565	15	environments	environment	NOUN
ajis02-2967	565	16	.	.	PUNCT
ajis02-2967	566	1	information	information	NOUN
ajis02-2967	566	2	processing	processing	NOUN
ajis02-2967	566	3	&	&	CCONJ
ajis02-2967	566	4	management	management	NOUN
ajis02-2967	566	5	,	,	PUNCT
ajis02-2967	566	6	51(4	51(4	NUM
ajis02-2967	566	7	)	)	PUNCT
ajis02-2967	566	8	,	,	PUNCT
ajis02-2967	566	9	413	413	NUM
ajis02-2967	566	10	-	-	SYM
ajis02-2967	566	11	427	427	NUM
ajis02-2967	566	12	.	.	PUNCT
ajis02-2967	567	1	australasian	australasian	ADJ
ajis02-2967	567	2	journal	journal	NOUN
ajis02-2967	567	3	of	of	ADP
ajis02-2967	567	4	information	information	PROPN
ajis02-2967	567	5	systems	systems	PROPN
ajis02-2967	567	6	roy	roy	PROPN
ajis02-2967	567	7	,	,	PUNCT
ajis02-2967	567	8	singh	singh	PROPN
ajis02-2967	567	9	&	&	CCONJ
ajis02-2967	567	10	shabnam	shabnam	PROPN
ajis02-2967	567	11	2021	2021	NUM
ajis02-2967	567	12	,	,	PUNCT
ajis02-2967	567	13	vol	vol	NOUN
ajis02-2967	567	14	25	25	NUM
ajis02-2967	567	15	,	,	PUNCT
ajis02-2967	567	16	research	research	NOUN
ajis02-2967	567	17	on	on	ADP
ajis02-2967	567	18	user	user	NOUN
ajis02-2967	567	19	involvement	involvement	NOUN
ajis02-2967	567	20	modelling	model	VERB
ajis02-2967	567	21	customer	customer	NOUN
ajis02-2967	567	22	engagement	engagement	NOUN
ajis02-2967	567	23	behaviour	behaviour	NOUN
ajis02-2967	567	24	25	25	NUM
ajis02-2967	567	25	overby	overby	NOUN
ajis02-2967	567	26	,	,	PUNCT
ajis02-2967	567	27	j.	j.	PROPN
ajis02-2967	567	28	w.	w.	PROPN
ajis02-2967	567	29	,	,	PUNCT
ajis02-2967	567	30	&	&	CCONJ
ajis02-2967	567	31	lee	lee	PROPN
ajis02-2967	567	32	,	,	PUNCT
ajis02-2967	567	33	e.	e.	PROPN
ajis02-2967	567	34	j.	j.	PROPN
ajis02-2967	567	35	(	(	PUNCT
ajis02-2967	567	36	2006	2006	NUM
ajis02-2967	567	37	)	)	PUNCT
ajis02-2967	567	38	.	.	PUNCT
ajis02-2967	568	1	the	the	DET
ajis02-2967	568	2	effects	effect	NOUN
ajis02-2967	568	3	of	of	ADP
ajis02-2967	568	4	utilitarian	utilitarian	ADJ
ajis02-2967	568	5	and	and	CCONJ
ajis02-2967	568	6	hedonic	hedonic	ADJ
ajis02-2967	568	7	online	online	ADJ
ajis02-2967	568	8	shopping	shopping	NOUN
ajis02-2967	568	9	value	value	NOUN
ajis02-2967	568	10	on	on	ADP
ajis02-2967	568	11	consumer	consumer	NOUN
ajis02-2967	568	12	preference	preference	NOUN
ajis02-2967	568	13	and	and	CCONJ
ajis02-2967	568	14	intentions	intention	NOUN
ajis02-2967	568	15	.	.	PUNCT
ajis02-2967	569	1	journal	journal	PROPN
ajis02-2967	569	2	of	of	ADP
ajis02-2967	569	3	business	business	NOUN
ajis02-2967	569	4	research	research	NOUN
ajis02-2967	569	5	,	,	PUNCT
ajis02-2967	569	6	59(10	59(10	NUM
ajis02-2967	569	7	-	-	SYM
ajis02-2967	569	8	11	11	NUM
ajis02-2967	569	9	)	)	PUNCT
ajis02-2967	569	10	,	,	PUNCT
ajis02-2967	569	11	11601166	11601166	NUM
ajis02-2967	569	12	.	.	PUNCT
ajis02-2967	570	1	park	park	NOUN
ajis02-2967	570	2	,	,	PUNCT
ajis02-2967	570	3	y.	y.	PROPN
ajis02-2967	570	4	j.	j.	PROPN
ajis02-2967	570	5	,	,	PUNCT
ajis02-2967	570	6	heo	heo	PROPN
ajis02-2967	570	7	,	,	PUNCT
ajis02-2967	570	8	p.	p.	PROPN
ajis02-2967	570	9	s.	s.	PROPN
ajis02-2967	570	10	,	,	PUNCT
ajis02-2967	570	11	&	&	CCONJ
ajis02-2967	570	12	rim	rim	PROPN
ajis02-2967	570	13	,	,	PUNCT
ajis02-2967	570	14	m.	m.	NOUN
ajis02-2967	570	15	h.	h.	PROPN
ajis02-2967	570	16	(	(	PUNCT
ajis02-2967	570	17	2008	2008	NUM
ajis02-2967	570	18	)	)	PUNCT
ajis02-2967	570	19	.	.	PUNCT
ajis02-2967	571	1	measurement	measurement	NOUN
ajis02-2967	571	2	of	of	ADP
ajis02-2967	571	3	a	a	DET
ajis02-2967	571	4	customer	customer	NOUN
ajis02-2967	571	5	satisfaction	satisfaction	NOUN
ajis02-2967	571	6	index	index	NOUN
ajis02-2967	571	7	for	for	ADP
ajis02-2967	571	8	improvement	improvement	NOUN
ajis02-2967	571	9	of	of	ADP
ajis02-2967	571	10	mobile	mobile	ADJ
ajis02-2967	571	11	rfid	rfid	NOUN
ajis02-2967	571	12	services	service	NOUN
ajis02-2967	571	13	in	in	ADP
ajis02-2967	571	14	korea	korea	PROPN
ajis02-2967	571	15	.	.	PUNCT
ajis02-2967	572	1	etri	etri	PROPN
ajis02-2967	572	2	journal	journal	PROPN
ajis02-2967	572	3	,	,	PUNCT
ajis02-2967	572	4	30(5	30(5	NUM
ajis02-2967	572	5	)	)	PUNCT
ajis02-2967	572	6	,	,	PUNCT
ajis02-2967	572	7	634	634	NUM
ajis02-2967	572	8	-	-	SYM
ajis02-2967	572	9	643	643	NUM
ajis02-2967	572	10	.	.	PUNCT
ajis02-2967	573	1	pardamean	pardamean	ADJ
ajis02-2967	573	2	,	,	PUNCT
ajis02-2967	573	3	b.	b.	PROPN
ajis02-2967	573	4	,	,	PUNCT
ajis02-2967	573	5	&	&	CCONJ
ajis02-2967	573	6	susanto	susanto	PROPN
ajis02-2967	573	7	,	,	PUNCT
ajis02-2967	573	8	m.	m.	NOUN
ajis02-2967	573	9	(	(	PUNCT
ajis02-2967	573	10	2012	2012	NUM
ajis02-2967	573	11	)	)	PUNCT
ajis02-2967	573	12	.	.	PUNCT
ajis02-2967	574	1	assessing	assess	VERB
ajis02-2967	574	2	user	user	NOUN
ajis02-2967	574	3	acceptance	acceptance	NOUN
ajis02-2967	574	4	toward	toward	ADP
ajis02-2967	574	5	blog	blog	NOUN
ajis02-2967	574	6	technology	technology	NOUN
ajis02-2967	574	7	using	use	VERB
ajis02-2967	574	8	the	the	DET
ajis02-2967	574	9	utaut	utaut	PROPN
ajis02-2967	574	10	model	model	NOUN
ajis02-2967	574	11	.	.	PUNCT
ajis02-2967	575	1	international	international	ADJ
ajis02-2967	575	2	journal	journal	PROPN
ajis02-2967	575	3	of	of	ADP
ajis02-2967	575	4	mathematics	mathematic	NOUN
ajis02-2967	575	5	and	and	CCONJ
ajis02-2967	575	6	computers	computer	NOUN
ajis02-2967	575	7	in	in	ADP
ajis02-2967	575	8	simulation	simulation	NOUN
ajis02-2967	575	9	,	,	PUNCT
ajis02-2967	575	10	1(6	1(6	NUM
ajis02-2967	575	11	)	)	PUNCT
ajis02-2967	575	12	,	,	PUNCT
ajis02-2967	575	13	203–216	203–216	NUM
ajis02-2967	575	14	.	.	PUNCT
ajis02-2967	576	1	patil	patil	PROPN
ajis02-2967	576	2	,	,	PUNCT
ajis02-2967	576	3	p.	p.	PROPN
ajis02-2967	576	4	,	,	PUNCT
ajis02-2967	576	5	tamilmani	tamilmani	PROPN
ajis02-2967	576	6	,	,	PUNCT
ajis02-2967	576	7	k.	k.	PROPN
ajis02-2967	576	8	,	,	PUNCT
ajis02-2967	576	9	rana	rana	PROPN
ajis02-2967	576	10	,	,	PUNCT
ajis02-2967	576	11	n.	n.	PROPN
ajis02-2967	576	12	p.	p.	PROPN
ajis02-2967	576	13	,	,	PUNCT
ajis02-2967	576	14	&	&	CCONJ
ajis02-2967	576	15	raghavan	raghavan	PROPN
ajis02-2967	576	16	,	,	PUNCT
ajis02-2967	576	17	v.	v.	PROPN
ajis02-2967	576	18	(	(	PUNCT
ajis02-2967	576	19	2020	2020	NUM
ajis02-2967	576	20	)	)	PUNCT
ajis02-2967	576	21	.	.	PUNCT
ajis02-2967	577	1	understanding	understand	VERB
ajis02-2967	577	2	consumer	consumer	NOUN
ajis02-2967	577	3	adoption	adoption	NOUN
ajis02-2967	577	4	of	of	ADP
ajis02-2967	577	5	mobile	mobile	ADJ
ajis02-2967	577	6	payment	payment	NOUN
ajis02-2967	577	7	in	in	ADP
ajis02-2967	577	8	india	india	PROPN
ajis02-2967	577	9	:	:	PUNCT
ajis02-2967	577	10	extending	extend	VERB
ajis02-2967	577	11	meta	meta	ADJ
ajis02-2967	577	12	-	-	PUNCT
ajis02-2967	577	13	utaut	utaut	ADJ
ajis02-2967	577	14	model	model	NOUN
ajis02-2967	577	15	with	with	ADP
ajis02-2967	577	16	personal	personal	ADJ
ajis02-2967	577	17	innovativeness	innovativeness	NOUN
ajis02-2967	577	18	,	,	PUNCT
ajis02-2967	577	19	anxiety	anxiety	NOUN
ajis02-2967	577	20	,	,	PUNCT
ajis02-2967	577	21	trust	trust	NOUN
ajis02-2967	577	22	,	,	PUNCT
ajis02-2967	577	23	and	and	CCONJ
ajis02-2967	577	24	grievance	grievance	NOUN
ajis02-2967	577	25	redressal	redressal	NOUN
ajis02-2967	577	26	.	.	PUNCT
ajis02-2967	578	1	international	international	ADJ
ajis02-2967	578	2	journal	journal	PROPN
ajis02-2967	578	3	of	of	ADP
ajis02-2967	578	4	information	information	NOUN
ajis02-2967	578	5	management	management	NOUN
ajis02-2967	578	6	,	,	PUNCT
ajis02-2967	578	7	54	54	NUM
ajis02-2967	578	8	,	,	PUNCT
ajis02-2967	578	9	102	102	NUM
ajis02-2967	578	10	-	-	SYM
ajis02-2967	578	11	144	144	NUM
ajis02-2967	578	12	.	.	PUNCT
ajis02-2967	579	1	pavlou	pavlou	PROPN
ajis02-2967	579	2	,	,	PUNCT
ajis02-2967	579	3	p.	p.	NOUN
ajis02-2967	579	4	a.	a.	PROPN
ajis02-2967	579	5	,	,	PUNCT
ajis02-2967	579	6	liang	liang	PROPN
ajis02-2967	579	7	,	,	PUNCT
ajis02-2967	579	8	h.	h.	PROPN
ajis02-2967	579	9	,	,	PUNCT
ajis02-2967	579	10	&	&	CCONJ
ajis02-2967	579	11	xue	xue	PROPN
ajis02-2967	579	12	,	,	PUNCT
ajis02-2967	579	13	y.	y.	PROPN
ajis02-2967	579	14	(	(	PUNCT
ajis02-2967	579	15	2006	2006	NUM
ajis02-2967	579	16	)	)	PUNCT
ajis02-2967	579	17	.	.	PUNCT
ajis02-2967	580	1	understanding	understanding	NOUN
ajis02-2967	580	2	and	and	CCONJ
ajis02-2967	580	3	mitigating	mitigate	VERB
ajis02-2967	580	4	uncertainty	uncertainty	NOUN
ajis02-2967	580	5	in	in	ADP
ajis02-2967	580	6	online	online	ADJ
ajis02-2967	580	7	environments	environment	NOUN
ajis02-2967	580	8	:	:	PUNCT
ajis02-2967	580	9	a	a	DET
ajis02-2967	580	10	principal	principal	ADJ
ajis02-2967	580	11	-	-	PUNCT
ajis02-2967	580	12	agent	agent	NOUN
ajis02-2967	580	13	perspective	perspective	NOUN
ajis02-2967	580	14	.	.	PUNCT
ajis02-2967	581	1	mis	mis	PROPN
ajis02-2967	581	2	quarterly	quarterly	ADJ
ajis02-2967	581	3	31(1	31(1	NUM
ajis02-2967	581	4	)	)	PUNCT
ajis02-2967	581	5	,	,	PUNCT
ajis02-2967	581	6	105	105	NUM
ajis02-2967	581	7	-	-	SYM
ajis02-2967	581	8	136	136	NUM
ajis02-2967	581	9	.	.	PUNCT
ajis02-2967	582	1	peng	peng	PROPN
ajis02-2967	582	2	,	,	PUNCT
ajis02-2967	582	3	s.	s.	PROPN
ajis02-2967	582	4	,	,	PUNCT
ajis02-2967	582	5	yang	yang	PROPN
ajis02-2967	582	6	,	,	PUNCT
ajis02-2967	582	7	a.	a.	PROPN
ajis02-2967	582	8	,	,	PUNCT
ajis02-2967	582	9	cao	cao	PROPN
ajis02-2967	582	10	,	,	PUNCT
ajis02-2967	582	11	l.	l.	PROPN
ajis02-2967	582	12	,	,	PUNCT
ajis02-2967	582	13	yu	yu	PROPN
ajis02-2967	582	14	,	,	PUNCT
ajis02-2967	582	15	s.	s.	PROPN
ajis02-2967	582	16	,	,	PUNCT
ajis02-2967	582	17	&	&	CCONJ
ajis02-2967	582	18	xie	xie	PROPN
ajis02-2967	582	19	,	,	PUNCT
ajis02-2967	582	20	d.	d.	PROPN
ajis02-2967	582	21	(	(	PUNCT
ajis02-2967	582	22	2017	2017	NUM
ajis02-2967	582	23	)	)	PUNCT
ajis02-2967	582	24	.	.	PUNCT
ajis02-2967	583	1	social	social	ADJ
ajis02-2967	583	2	influence	influence	NOUN
ajis02-2967	583	3	modeling	model	VERB
ajis02-2967	583	4	using	use	VERB
ajis02-2967	583	5	information	information	NOUN
ajis02-2967	583	6	theory	theory	NOUN
ajis02-2967	583	7	in	in	ADP
ajis02-2967	583	8	mobile	mobile	ADJ
ajis02-2967	583	9	social	social	ADJ
ajis02-2967	583	10	networks	network	NOUN
ajis02-2967	583	11	.	.	PUNCT
ajis02-2967	584	1	information	information	NOUN
ajis02-2967	584	2	sciences	sciences	PROPN
ajis02-2967	584	3	,	,	PUNCT
ajis02-2967	584	4	379	379	NUM
ajis02-2967	584	5	,	,	PUNCT
ajis02-2967	584	6	146	146	NUM
ajis02-2967	584	7	-	-	SYM
ajis02-2967	584	8	159	159	NUM
ajis02-2967	584	9	.	.	PUNCT
ajis02-2967	585	1	petter	petter	NOUN
ajis02-2967	585	2	,	,	PUNCT
ajis02-2967	585	3	s.	s.	PROPN
ajis02-2967	585	4	,	,	PUNCT
ajis02-2967	585	5	straub	straub	PROPN
ajis02-2967	585	6	,	,	PUNCT
ajis02-2967	585	7	d.	d.	PROPN
ajis02-2967	585	8	,	,	PUNCT
ajis02-2967	585	9	&	&	CCONJ
ajis02-2967	585	10	rai	rai	PROPN
ajis02-2967	585	11	,	,	PUNCT
ajis02-2967	585	12	a.	a.	NOUN
ajis02-2967	585	13	(	(	PUNCT
ajis02-2967	585	14	2007	2007	NUM
ajis02-2967	585	15	)	)	PUNCT
ajis02-2967	585	16	.	.	PUNCT
ajis02-2967	586	1	specifying	specify	VERB
ajis02-2967	586	2	formative	formative	ADJ
ajis02-2967	586	3	constructs	construct	NOUN
ajis02-2967	586	4	in	in	ADP
ajis02-2967	586	5	information	information	NOUN
ajis02-2967	586	6	systems	system	NOUN
ajis02-2967	586	7	research	research	NOUN
ajis02-2967	586	8	.	.	PUNCT
ajis02-2967	587	1	mis	mis	PROPN
ajis02-2967	587	2	quarterly	quarterly	PROPN
ajis02-2967	587	3	,	,	PUNCT
ajis02-2967	587	4	31	31	NUM
ajis02-2967	587	5	(	(	PUNCT
ajis02-2967	587	6	4	4	NUM
ajis02-2967	587	7	)	)	PUNCT
ajis02-2967	587	8	,	,	PUNCT
ajis02-2967	587	9	623	623	NUM
ajis02-2967	587	10	-	-	SYM
ajis02-2967	587	11	656	656	NUM
ajis02-2967	587	12	.	.	PUNCT
ajis02-2967	588	1	podsakoff	podsakoff	NOUN
ajis02-2967	588	2	,	,	PUNCT
ajis02-2967	588	3	p.	p.	NOUN
ajis02-2967	588	4	m.	m.	NOUN
ajis02-2967	588	5	,	,	PUNCT
ajis02-2967	588	6	mackenzie	mackenzie	PROPN
ajis02-2967	588	7	,	,	PUNCT
ajis02-2967	588	8	s.	s.	PROPN
ajis02-2967	588	9	b.	b.	PROPN
ajis02-2967	588	10	,	,	PUNCT
ajis02-2967	588	11	lee	lee	PROPN
ajis02-2967	588	12	,	,	PUNCT
ajis02-2967	588	13	j.	j.	PROPN
ajis02-2967	588	14	y.	y.	PROPN
ajis02-2967	588	15	,	,	PUNCT
ajis02-2967	588	16	&	&	CCONJ
ajis02-2967	588	17	podsakoff	podsakoff	PROPN
ajis02-2967	588	18	,	,	PUNCT
ajis02-2967	589	1	n.	n.	PROPN
ajis02-2967	589	2	p.	p.	PROPN
ajis02-2967	589	3	(	(	PUNCT
ajis02-2967	589	4	2003	2003	NUM
ajis02-2967	589	5	)	)	PUNCT
ajis02-2967	589	6	.	.	PUNCT
ajis02-2967	590	1	common	common	ADJ
ajis02-2967	590	2	method	method	NOUN
ajis02-2967	590	3	biases	bias	NOUN
ajis02-2967	590	4	in	in	ADP
ajis02-2967	590	5	behavioural	behavioural	ADJ
ajis02-2967	590	6	research	research	NOUN
ajis02-2967	590	7	:	:	PUNCT
ajis02-2967	590	8	a	a	DET
ajis02-2967	590	9	critical	critical	ADJ
ajis02-2967	590	10	review	review	NOUN
ajis02-2967	590	11	of	of	ADP
ajis02-2967	590	12	the	the	DET
ajis02-2967	590	13	literature	literature	NOUN
ajis02-2967	590	14	and	and	CCONJ
ajis02-2967	590	15	recommended	recommend	VERB
ajis02-2967	590	16	remedies	remedy	NOUN
ajis02-2967	590	17	.	.	PUNCT
ajis02-2967	591	1	journal	journal	NOUN
ajis02-2967	591	2	of	of	ADP
ajis02-2967	591	3	applied	apply	VERB
ajis02-2967	591	4	psychology	psychology	NOUN
ajis02-2967	591	5	,	,	PUNCT
ajis02-2967	591	6	88(5	88(5	PROPN
ajis02-2967	591	7	)	)	PUNCT
ajis02-2967	591	8	,	,	PUNCT
ajis02-2967	591	9	879	879	NUM
ajis02-2967	591	10	.	.	PUNCT
ajis02-2967	591	11	precourt	precourt	NOUN
ajis02-2967	591	12	,	,	PUNCT
ajis02-2967	591	13	g.	g.	PROPN
ajis02-2967	591	14	(	(	PUNCT
ajis02-2967	591	15	2016	2016	NUM
ajis02-2967	591	16	)	)	PUNCT
ajis02-2967	591	17	.	.	PUNCT
ajis02-2967	592	1	how	how	SCONJ
ajis02-2967	592	2	is	be	AUX
ajis02-2967	592	3	consumer	consumer	NOUN
ajis02-2967	592	4	engagement	engagement	NOUN
ajis02-2967	592	5	reshaping	reshape	VERB
ajis02-2967	592	6	marketing	marketing	NOUN
ajis02-2967	592	7	?	?	PUNCT
ajis02-2967	593	1	journal	journal	NOUN
ajis02-2967	593	2	of	of	ADP
ajis02-2967	593	3	advertising	advertising	NOUN
ajis02-2967	593	4	research	research	NOUN
ajis02-2967	593	5	,	,	PUNCT
ajis02-2967	593	6	56(1	56(1	NUM
ajis02-2967	593	7	)	)	PUNCT
ajis02-2967	593	8	,	,	PUNCT
ajis02-2967	593	9	2–3	2–3	PROPN
ajis02-2967	593	10	.	.	PROPN
ajis02-2967	593	11	pöyry	pöyry	PROPN
ajis02-2967	593	12	,	,	PUNCT
ajis02-2967	593	13	e.	e.	PROPN
ajis02-2967	593	14	,	,	PUNCT
ajis02-2967	593	15	parvinen	parvinen	PROPN
ajis02-2967	593	16	,	,	PUNCT
ajis02-2967	593	17	p.	p.	NOUN
ajis02-2967	593	18	,	,	PUNCT
ajis02-2967	593	19	mattila	mattila	NOUN
ajis02-2967	593	20	,	,	PUNCT
ajis02-2967	593	21	o.	o.	PROPN
ajis02-2967	593	22	,	,	PUNCT
ajis02-2967	593	23	&	&	CCONJ
ajis02-2967	593	24	holopainen	holopainen	PROPN
ajis02-2967	593	25	,	,	PUNCT
ajis02-2967	593	26	j.	j.	PROPN
ajis02-2967	593	27	(	(	PUNCT
ajis02-2967	593	28	2020	2020	NUM
ajis02-2967	593	29	)	)	PUNCT
ajis02-2967	593	30	.	.	PUNCT
ajis02-2967	594	1	engaged	engage	VERB
ajis02-2967	594	2	,	,	PUNCT
ajis02-2967	594	3	but	but	CCONJ
ajis02-2967	594	4	with	with	ADP
ajis02-2967	594	5	what	what	PRON
ajis02-2967	594	6	?	?	PUNCT
ajis02-2967	595	1	objects	object	NOUN
ajis02-2967	595	2	of	of	ADP
ajis02-2967	595	3	engagement	engagement	NOUN
ajis02-2967	595	4	in	in	ADP
ajis02-2967	595	5	technology	technology	NOUN
ajis02-2967	595	6	-	-	PUNCT
ajis02-2967	595	7	aided	aid	VERB
ajis02-2967	595	8	b2b	b2b	NOUN
ajis02-2967	595	9	customer	customer	NOUN
ajis02-2967	595	10	interactions	interaction	NOUN
ajis02-2967	595	11	.	.	PUNCT
ajis02-2967	596	1	journal	journal	NOUN
ajis02-2967	596	2	of	of	ADP
ajis02-2967	596	3	marketing	marketing	NOUN
ajis02-2967	596	4	management	management	NOUN
ajis02-2967	596	5	,	,	PUNCT
ajis02-2967	596	6	36(3	36(3	NOUN
ajis02-2967	596	7	-	-	SYM
ajis02-2967	596	8	4	4	NUM
ajis02-2967	596	9	)	)	PUNCT
ajis02-2967	596	10	,	,	PUNCT
ajis02-2967	596	11	334	334	NUM
ajis02-2967	596	12	-	-	SYM
ajis02-2967	596	13	360	360	NUM
ajis02-2967	596	14	.	.	PUNCT
ajis02-2967	597	1	pynoo	pynoo	PROPN
ajis02-2967	597	2	,	,	PUNCT
ajis02-2967	597	3	b.	b.	PROPN
ajis02-2967	597	4	,	,	PUNCT
ajis02-2967	597	5	devolder	devolder	NOUN
ajis02-2967	597	6	,	,	PUNCT
ajis02-2967	597	7	p.	p.	NOUN
ajis02-2967	597	8	,	,	PUNCT
ajis02-2967	597	9	tondeur	tondeur	PROPN
ajis02-2967	597	10	,	,	PUNCT
ajis02-2967	597	11	j.	j.	PROPN
ajis02-2967	597	12	,	,	PUNCT
ajis02-2967	597	13	van	van	PROPN
ajis02-2967	597	14	braak	braak	PROPN
ajis02-2967	597	15	,	,	PUNCT
ajis02-2967	597	16	j.	j.	PROPN
ajis02-2967	597	17	,	,	PUNCT
ajis02-2967	597	18	duyck	duyck	PROPN
ajis02-2967	597	19	,	,	PUNCT
ajis02-2967	597	20	w.	w.	PROPN
ajis02-2967	597	21	,	,	PUNCT
ajis02-2967	597	22	&	&	CCONJ
ajis02-2967	597	23	duyck	duyck	PROPN
ajis02-2967	597	24	,	,	PUNCT
ajis02-2967	597	25	p.	p.	NOUN
ajis02-2967	597	26	(	(	PUNCT
ajis02-2967	597	27	2011	2011	NUM
ajis02-2967	597	28	)	)	PUNCT
ajis02-2967	597	29	.	.	PUNCT
ajis02-2967	598	1	predicting	predict	VERB
ajis02-2967	598	2	secondary	secondary	ADJ
ajis02-2967	598	3	school	school	NOUN
ajis02-2967	598	4	teachers	teacher	NOUN
ajis02-2967	598	5	’	’	PART
ajis02-2967	598	6	acceptance	acceptance	NOUN
ajis02-2967	598	7	and	and	CCONJ
ajis02-2967	598	8	use	use	NOUN
ajis02-2967	598	9	of	of	ADP
ajis02-2967	598	10	a	a	DET
ajis02-2967	598	11	digital	digital	ADJ
ajis02-2967	598	12	learning	learning	NOUN
ajis02-2967	598	13	environment	environment	NOUN
ajis02-2967	598	14	:	:	PUNCT
ajis02-2967	598	15	a	a	DET
ajis02-2967	598	16	cross	cross	ADJ
ajis02-2967	598	17	-	-	ADJ
ajis02-2967	598	18	sectional	sectional	ADJ
ajis02-2967	598	19	study	study	NOUN
ajis02-2967	598	20	.	.	PUNCT
ajis02-2967	599	1	computers	computer	NOUN
ajis02-2967	599	2	in	in	ADP
ajis02-2967	599	3	human	human	ADJ
ajis02-2967	599	4	behaviour	behaviour	NOUN
ajis02-2967	599	5	,	,	PUNCT
ajis02-2967	599	6	27(1	27(1	NUM
ajis02-2967	599	7	)	)	PUNCT
ajis02-2967	599	8	,	,	PUNCT
ajis02-2967	599	9	568–575	568–575	NUM
ajis02-2967	599	10	.	.	PUNCT
ajis02-2967	600	1	qin	qin	PROPN
ajis02-2967	600	2	,	,	PUNCT
ajis02-2967	600	3	l.	l.	PROPN
ajis02-2967	600	4	,	,	PUNCT
ajis02-2967	600	5	kim	kim	PROPN
ajis02-2967	600	6	,	,	PUNCT
ajis02-2967	600	7	y.	y.	PROPN
ajis02-2967	600	8	,	,	PUNCT
ajis02-2967	600	9	hsu	hsu	PROPN
ajis02-2967	600	10	,	,	PUNCT
ajis02-2967	600	11	j.	j.	PROPN
ajis02-2967	600	12	,	,	PUNCT
ajis02-2967	600	13	&	&	CCONJ
ajis02-2967	600	14	tan	tan	PROPN
ajis02-2967	600	15	,	,	PUNCT
ajis02-2967	600	16	x.	x.	NOUN
ajis02-2967	600	17	(	(	PUNCT
ajis02-2967	600	18	2011	2011	NUM
ajis02-2967	600	19	)	)	PUNCT
ajis02-2967	600	20	.	.	PUNCT
ajis02-2967	601	1	the	the	DET
ajis02-2967	601	2	effects	effect	NOUN
ajis02-2967	601	3	of	of	ADP
ajis02-2967	601	4	social	social	ADJ
ajis02-2967	601	5	influence	influence	NOUN
ajis02-2967	601	6	on	on	ADP
ajis02-2967	601	7	user	user	NOUN
ajis02-2967	601	8	acceptance	acceptance	NOUN
ajis02-2967	601	9	of	of	ADP
ajis02-2967	601	10	online	online	ADJ
ajis02-2967	601	11	social	social	ADJ
ajis02-2967	601	12	networks	network	NOUN
ajis02-2967	601	13	.	.	PUNCT
ajis02-2967	602	1	international	international	ADJ
ajis02-2967	602	2	journal	journal	PROPN
ajis02-2967	602	3	of	of	ADP
ajis02-2967	602	4	human	human	ADJ
ajis02-2967	602	5	-	-	PUNCT
ajis02-2967	602	6	computer	computer	NOUN
ajis02-2967	602	7	interaction	interaction	NOUN
ajis02-2967	602	8	,	,	PUNCT
ajis02-2967	602	9	27(9	27(9	NOUN
ajis02-2967	602	10	)	)	PUNCT
ajis02-2967	602	11	,	,	PUNCT
ajis02-2967	602	12	885	885	NUM
ajis02-2967	602	13	-	-	SYM
ajis02-2967	602	14	899	899	NUM
ajis02-2967	602	15	.	.	PUNCT
ajis02-2967	603	1	ringle	ringle	PROPN
ajis02-2967	603	2	,	,	PUNCT
ajis02-2967	603	3	c.	c.	PROPN
ajis02-2967	603	4	m.	m.	NOUN
ajis02-2967	603	5	,	,	PUNCT
ajis02-2967	603	6	wende	wende	PROPN
ajis02-2967	603	7	,	,	PUNCT
ajis02-2967	603	8	s.	s.	PROPN
ajis02-2967	603	9	,	,	PUNCT
ajis02-2967	603	10	&	&	CCONJ
ajis02-2967	603	11	becker	becker	PROPN
ajis02-2967	603	12	,	,	PUNCT
ajis02-2967	603	13	j.	j.	PROPN
ajis02-2967	603	14	m.	m.	PROPN
ajis02-2967	603	15	(	(	PUNCT
ajis02-2967	603	16	2015	2015	NUM
ajis02-2967	603	17	)	)	PUNCT
ajis02-2967	603	18	.	.	PUNCT
ajis02-2967	604	1	smartpls	smartpls	PROPN
ajis02-2967	604	2	3	3	NUM
ajis02-2967	604	3	.	.	PUNCT
ajis02-2967	604	4	boenningstedt	boenningstedt	PROPN
ajis02-2967	604	5	:	:	PUNCT
ajis02-2967	604	6	smartpls	smartpls	PROPN
ajis02-2967	604	7	gmbh	gmbh	PROPN
ajis02-2967	604	8	.	.	PUNCT
ajis02-2967	605	1	http://www	http://www	PROPN
ajis02-2967	605	2	.	.	PUNCT
ajis02-2967	606	1	smartpls.com	smartpls.com	PROPN
ajis02-2967	606	2	.	.	PROPN
ajis02-2967	606	3	roggeveen	roggeveen	PROPN
ajis02-2967	606	4	,	,	PUNCT
ajis02-2967	606	5	a.	a.	PROPN
ajis02-2967	606	6	l.	l.	PROPN
ajis02-2967	606	7	,	,	PUNCT
ajis02-2967	606	8	grewal	grewal	PROPN
ajis02-2967	606	9	,	,	PUNCT
ajis02-2967	606	10	d.	d.	PROPN
ajis02-2967	606	11	,	,	PUNCT
ajis02-2967	606	12	&	&	CCONJ
ajis02-2967	606	13	schweiger	schweiger	PROPN
ajis02-2967	606	14	,	,	PUNCT
ajis02-2967	606	15	e.	e.	PROPN
ajis02-2967	606	16	b.	b.	PROPN
ajis02-2967	606	17	(	(	PUNCT
ajis02-2967	606	18	2020	2020	NUM
ajis02-2967	606	19	)	)	PUNCT
ajis02-2967	606	20	.	.	PUNCT
ajis02-2967	607	1	the	the	DET
ajis02-2967	607	2	dast	dast	PROPN
ajis02-2967	607	3	framework	framework	NOUN
ajis02-2967	607	4	for	for	ADP
ajis02-2967	607	5	retail	retail	ADJ
ajis02-2967	607	6	atmospherics	atmospheric	NOUN
ajis02-2967	607	7	:	:	PUNCT
ajis02-2967	607	8	the	the	DET
ajis02-2967	607	9	impact	impact	NOUN
ajis02-2967	607	10	of	of	ADP
ajis02-2967	607	11	in	in	ADP
ajis02-2967	607	12	-	-	PUNCT
ajis02-2967	607	13	and	and	CCONJ
ajis02-2967	607	14	out	out	ADP
ajis02-2967	607	15	-	-	PUNCT
ajis02-2967	607	16	of	of	ADP
ajis02-2967	607	17	-	-	PUNCT
ajis02-2967	607	18	store	store	NOUN
ajis02-2967	607	19	retail	retail	ADJ
ajis02-2967	607	20	journey	journey	NOUN
ajis02-2967	607	21	touchpoints	touchpoint	NOUN
ajis02-2967	607	22	on	on	ADP
ajis02-2967	607	23	the	the	DET
ajis02-2967	607	24	customer	customer	NOUN
ajis02-2967	607	25	experience	experience	NOUN
ajis02-2967	607	26	.	.	PUNCT
ajis02-2967	608	1	journal	journal	NOUN
ajis02-2967	608	2	of	of	ADP
ajis02-2967	608	3	retailing	retailing	NOUN
ajis02-2967	608	4	,	,	PUNCT
ajis02-2967	608	5	96(1	96(1	PROPN
ajis02-2967	608	6	)	)	PUNCT
ajis02-2967	608	7	,	,	PUNCT
ajis02-2967	608	8	128	128	NUM
ajis02-2967	608	9	-	-	SYM
ajis02-2967	608	10	137	137	NUM
ajis02-2967	608	11	.	.	PUNCT
ajis02-2967	609	1	roy	roy	PROPN
ajis02-2967	609	2	,	,	PUNCT
ajis02-2967	609	3	s.	s.	PROPN
ajis02-2967	609	4	k.	k.	PROPN
ajis02-2967	609	5	,	,	PUNCT
ajis02-2967	609	6	balaji	balaji	PROPN
ajis02-2967	609	7	,	,	PUNCT
ajis02-2967	609	8	m.	m.	NOUN
ajis02-2967	609	9	s.	s.	PROPN
ajis02-2967	609	10	,	,	PUNCT
ajis02-2967	609	11	quazi	quazi	PROPN
ajis02-2967	609	12	,	,	PUNCT
ajis02-2967	609	13	a.	a.	PROPN
ajis02-2967	609	14	,	,	PUNCT
ajis02-2967	609	15	&	&	CCONJ
ajis02-2967	609	16	quaddus	quaddus	PROPN
ajis02-2967	609	17	,	,	PUNCT
ajis02-2967	609	18	m.	m.	NOUN
ajis02-2967	609	19	(	(	PUNCT
ajis02-2967	609	20	2018a	2018a	NUM
ajis02-2967	609	21	)	)	PUNCT
ajis02-2967	609	22	.	.	PUNCT
ajis02-2967	610	1	predictors	predictor	NOUN
ajis02-2967	610	2	of	of	ADP
ajis02-2967	610	3	customer	customer	NOUN
ajis02-2967	610	4	acceptance	acceptance	NOUN
ajis02-2967	610	5	of	of	ADP
ajis02-2967	610	6	and	and	CCONJ
ajis02-2967	610	7	resistance	resistance	NOUN
ajis02-2967	610	8	to	to	ADP
ajis02-2967	610	9	smart	smart	ADJ
ajis02-2967	610	10	technologies	technology	NOUN
ajis02-2967	610	11	in	in	ADP
ajis02-2967	610	12	the	the	DET
ajis02-2967	610	13	retail	retail	ADJ
ajis02-2967	610	14	sector	sector	NOUN
ajis02-2967	610	15	.	.	PUNCT
ajis02-2967	611	1	journal	journal	NOUN
ajis02-2967	611	2	of	of	ADP
ajis02-2967	611	3	retailing	retailing	NOUN
ajis02-2967	611	4	and	and	CCONJ
ajis02-2967	611	5	consumer	consumer	NOUN
ajis02-2967	611	6	services	service	NOUN
ajis02-2967	611	7	,	,	PUNCT
ajis02-2967	611	8	42	42	NUM
ajis02-2967	611	9	,	,	PUNCT
ajis02-2967	611	10	147	147	NUM
ajis02-2967	611	11	-	-	SYM
ajis02-2967	611	12	160	160	NUM
ajis02-2967	611	13	.	.	PUNCT
ajis02-2967	612	1	australasian	australasian	ADJ
ajis02-2967	612	2	journal	journal	NOUN
ajis02-2967	612	3	of	of	ADP
ajis02-2967	612	4	information	information	PROPN
ajis02-2967	612	5	systems	systems	PROPN
ajis02-2967	612	6	roy	roy	PROPN
ajis02-2967	612	7	,	,	PUNCT
ajis02-2967	612	8	singh	singh	PROPN
ajis02-2967	612	9	&	&	CCONJ
ajis02-2967	612	10	shabnam	shabnam	PROPN
ajis02-2967	612	11	2021	2021	NUM
ajis02-2967	612	12	,	,	PUNCT
ajis02-2967	612	13	vol	vol	NOUN
ajis02-2967	612	14	25	25	NUM
ajis02-2967	612	15	,	,	PUNCT
ajis02-2967	612	16	research	research	NOUN
ajis02-2967	612	17	on	on	ADP
ajis02-2967	612	18	user	user	NOUN
ajis02-2967	612	19	involvement	involvement	NOUN
ajis02-2967	612	20	modelling	model	VERB
ajis02-2967	612	21	customer	customer	NOUN
ajis02-2967	612	22	engagement	engagement	NOUN
ajis02-2967	612	23	behaviour	behaviour	NOUN
ajis02-2967	612	24	26	26	NUM
ajis02-2967	612	25	roy	roy	PROPN
ajis02-2967	612	26	,	,	PUNCT
ajis02-2967	612	27	s.	s.	PROPN
ajis02-2967	612	28	k.	k.	PROPN
ajis02-2967	612	29	,	,	PUNCT
ajis02-2967	612	30	balaji	balaji	PROPN
ajis02-2967	612	31	,	,	PUNCT
ajis02-2967	612	32	m.	m.	NOUN
ajis02-2967	612	33	s.	s.	PROPN
ajis02-2967	612	34	,	,	PUNCT
ajis02-2967	612	35	soutar	soutar	NOUN
ajis02-2967	612	36	,	,	PUNCT
ajis02-2967	612	37	g.	g.	PROPN
ajis02-2967	612	38	,	,	PUNCT
ajis02-2967	612	39	lassar	lassar	PROPN
ajis02-2967	612	40	,	,	PUNCT
ajis02-2967	612	41	w.	w.	PROPN
ajis02-2967	612	42	m.	m.	PROPN
ajis02-2967	612	43	,	,	PUNCT
ajis02-2967	612	44	&	&	CCONJ
ajis02-2967	612	45	roy	roy	PROPN
ajis02-2967	612	46	,	,	PUNCT
ajis02-2967	612	47	r.	r.	PROPN
ajis02-2967	612	48	(	(	PUNCT
ajis02-2967	612	49	2018b	2018b	NUM
ajis02-2967	612	50	)	)	PUNCT
ajis02-2967	612	51	.	.	PUNCT
ajis02-2967	613	1	customer	customer	NOUN
ajis02-2967	613	2	engagement	engagement	NOUN
ajis02-2967	613	3	behaviour	behaviour	NOUN
ajis02-2967	613	4	in	in	ADP
ajis02-2967	613	5	individualistic	individualistic	ADJ
ajis02-2967	613	6	and	and	CCONJ
ajis02-2967	613	7	collectivistic	collectivistic	ADJ
ajis02-2967	613	8	markets	market	NOUN
ajis02-2967	613	9	.	.	PUNCT
ajis02-2967	614	1	journal	journal	NOUN
ajis02-2967	614	2	of	of	ADP
ajis02-2967	614	3	business	business	NOUN
ajis02-2967	614	4	research	research	NOUN
ajis02-2967	614	5	,	,	PUNCT
ajis02-2967	614	6	86	86	NUM
ajis02-2967	614	7	,	,	PUNCT
ajis02-2967	614	8	281	281	NUM
ajis02-2967	614	9	-	-	SYM
ajis02-2967	614	10	290	290	NUM
ajis02-2967	614	11	.	.	PUNCT
ajis02-2967	615	1	roy	roy	PROPN
ajis02-2967	615	2	,	,	PUNCT
ajis02-2967	615	3	s.	s.	PROPN
ajis02-2967	615	4	k.	k.	PROPN
ajis02-2967	615	5	,	,	PUNCT
ajis02-2967	615	6	balaji	balaji	PROPN
ajis02-2967	615	7	,	,	PUNCT
ajis02-2967	615	8	m.	m.	NOUN
ajis02-2967	615	9	s.	s.	PROPN
ajis02-2967	615	10	,	,	PUNCT
ajis02-2967	615	11	sadeque	sadeque	NOUN
ajis02-2967	615	12	,	,	PUNCT
ajis02-2967	615	13	s.	s.	PROPN
ajis02-2967	615	14	,	,	PUNCT
ajis02-2967	615	15	nguyen	nguyen	PROPN
ajis02-2967	615	16	,	,	PUNCT
ajis02-2967	615	17	b.	b.	PROPN
ajis02-2967	615	18	,	,	PUNCT
ajis02-2967	615	19	&	&	CCONJ
ajis02-2967	615	20	melewar	melewar	PROPN
ajis02-2967	615	21	,	,	PUNCT
ajis02-2967	615	22	t.	t.	PROPN
ajis02-2967	615	23	c.	c.	PROPN
ajis02-2967	615	24	(	(	PUNCT
ajis02-2967	615	25	2017	2017	NUM
ajis02-2967	615	26	)	)	PUNCT
ajis02-2967	615	27	.	.	PUNCT
ajis02-2967	616	1	constituents	constituent	NOUN
ajis02-2967	616	2	and	and	CCONJ
ajis02-2967	616	3	consequences	consequence	NOUN
ajis02-2967	616	4	of	of	ADP
ajis02-2967	616	5	smart	smart	ADJ
ajis02-2967	616	6	customer	customer	NOUN
ajis02-2967	616	7	experience	experience	NOUN
ajis02-2967	616	8	in	in	ADP
ajis02-2967	616	9	retailing	retailing	NOUN
ajis02-2967	616	10	.	.	PUNCT
ajis02-2967	617	1	technological	technological	ADJ
ajis02-2967	617	2	forecasting	forecasting	NOUN
ajis02-2967	617	3	and	and	CCONJ
ajis02-2967	617	4	social	social	ADJ
ajis02-2967	617	5	change	change	NOUN
ajis02-2967	617	6	,	,	PUNCT
ajis02-2967	617	7	124	124	NUM
ajis02-2967	617	8	,	,	PUNCT
ajis02-2967	617	9	257	257	NUM
ajis02-2967	617	10	-	-	SYM
ajis02-2967	617	11	270	270	NUM
ajis02-2967	617	12	.	.	PUNCT
ajis02-2967	618	1	roy	roy	PROPN
ajis02-2967	618	2	,	,	PUNCT
ajis02-2967	618	3	s.	s.	PROPN
ajis02-2967	618	4	k.	k.	PROPN
ajis02-2967	618	5	,	,	PUNCT
ajis02-2967	618	6	balaji	balaji	PROPN
ajis02-2967	618	7	,	,	PUNCT
ajis02-2967	618	8	m.	m.	NOUN
ajis02-2967	618	9	s.	s.	PROPN
ajis02-2967	618	10	,	,	PUNCT
ajis02-2967	618	11	&	&	CCONJ
ajis02-2967	618	12	nguyen	nguyen	PROPN
ajis02-2967	618	13	,	,	PUNCT
ajis02-2967	618	14	b.	b.	PROPN
ajis02-2967	618	15	(	(	PUNCT
ajis02-2967	618	16	2020a	2020a	NUM
ajis02-2967	618	17	)	)	PUNCT
ajis02-2967	618	18	.	.	PUNCT
ajis02-2967	619	1	consumer	consumer	NOUN
ajis02-2967	619	2	-	-	PUNCT
ajis02-2967	619	3	computer	computer	NOUN
ajis02-2967	619	4	interaction	interaction	NOUN
ajis02-2967	619	5	and	and	CCONJ
ajis02-2967	619	6	in	in	ADP
ajis02-2967	619	7	-	-	PUNCT
ajis02-2967	619	8	store	store	NOUN
ajis02-2967	619	9	smart	smart	ADJ
ajis02-2967	619	10	technology	technology	NOUN
ajis02-2967	619	11	(	(	PUNCT
ajis02-2967	619	12	ist	ist	NOUN
ajis02-2967	619	13	)	)	PUNCT
ajis02-2967	619	14	in	in	ADP
ajis02-2967	619	15	the	the	DET
ajis02-2967	619	16	retail	retail	ADJ
ajis02-2967	619	17	industry	industry	NOUN
ajis02-2967	619	18	:	:	PUNCT
ajis02-2967	619	19	the	the	DET
ajis02-2967	619	20	role	role	NOUN
ajis02-2967	619	21	of	of	ADP
ajis02-2967	619	22	motivation	motivation	NOUN
ajis02-2967	619	23	,	,	PUNCT
ajis02-2967	619	24	opportunity	opportunity	NOUN
ajis02-2967	619	25	,	,	PUNCT
ajis02-2967	619	26	and	and	CCONJ
ajis02-2967	619	27	ability	ability	NOUN
ajis02-2967	619	28	.	.	PUNCT
ajis02-2967	620	1	journal	journal	NOUN
ajis02-2967	620	2	of	of	ADP
ajis02-2967	620	3	marketing	marketing	NOUN
ajis02-2967	620	4	management	management	NOUN
ajis02-2967	620	5	,	,	PUNCT
ajis02-2967	620	6	36(3	36(3	NOUN
ajis02-2967	620	7	-	-	SYM
ajis02-2967	620	8	4	4	NUM
ajis02-2967	620	9	)	)	PUNCT
ajis02-2967	620	10	,	,	PUNCT
ajis02-2967	620	11	299	299	NUM
ajis02-2967	620	12	-	-	SYM
ajis02-2967	620	13	333	333	NUM
ajis02-2967	620	14	.	.	PUNCT
ajis02-2967	621	1	roy	roy	PROPN
ajis02-2967	621	2	,	,	PUNCT
ajis02-2967	621	3	s.	s.	PROPN
ajis02-2967	621	4	k.	k.	PROPN
ajis02-2967	621	5	,	,	PUNCT
ajis02-2967	621	6	shekhar	shekhar	PROPN
ajis02-2967	621	7	,	,	PUNCT
ajis02-2967	621	8	v.	v.	PROPN
ajis02-2967	621	9	,	,	PUNCT
ajis02-2967	621	10	quazi	quazi	PROPN
ajis02-2967	621	11	,	,	PUNCT
ajis02-2967	621	12	a.	a.	PROPN
ajis02-2967	621	13	,	,	PUNCT
ajis02-2967	621	14	&	&	CCONJ
ajis02-2967	621	15	quaddus	quaddus	PROPN
ajis02-2967	621	16	,	,	PUNCT
ajis02-2967	621	17	m.	m.	NOUN
ajis02-2967	621	18	(	(	PUNCT
ajis02-2967	621	19	2020b	2020b	NUM
ajis02-2967	621	20	)	)	PUNCT
ajis02-2967	621	21	.	.	PUNCT
ajis02-2967	622	1	consumer	consumer	NOUN
ajis02-2967	622	2	engagement	engagement	NOUN
ajis02-2967	622	3	behaviours	behaviour	NOUN
ajis02-2967	622	4	:	:	PUNCT
ajis02-2967	622	5	do	do	VERB
ajis02-2967	622	6	service	service	NOUN
ajis02-2967	622	7	convenience	convenience	NOUN
ajis02-2967	622	8	and	and	CCONJ
ajis02-2967	622	9	organisational	organisational	ADJ
ajis02-2967	622	10	characteristics	characteristic	NOUN
ajis02-2967	622	11	matter	matter	NOUN
ajis02-2967	622	12	?	?	PUNCT
ajis02-2967	622	13	.	.	PUNCT
ajis02-2967	623	1	journal	journal	PROPN
ajis02-2967	623	2	of	of	ADP
ajis02-2967	623	3	service	service	NOUN
ajis02-2967	623	4	theory	theory	NOUN
ajis02-2967	623	5	and	and	CCONJ
ajis02-2967	623	6	practice	practice	NOUN
ajis02-2967	623	7	,	,	PUNCT
ajis02-2967	623	8	30(2	30(2	NUM
ajis02-2967	623	9	)	)	PUNCT
ajis02-2967	623	10	,	,	PUNCT
ajis02-2967	623	11	195	195	NUM
ajis02-2967	623	12	-	-	SYM
ajis02-2967	623	13	232	232	NUM
ajis02-2967	623	14	.	.	PUNCT
ajis02-2967	624	1	roy	roy	PROPN
ajis02-2967	624	2	,	,	PUNCT
ajis02-2967	624	3	s.	s.	PROPN
ajis02-2967	624	4	k.	k.	PROPN
ajis02-2967	624	5	,	,	PUNCT
ajis02-2967	624	6	singh	singh	PROPN
ajis02-2967	624	7	,	,	PUNCT
ajis02-2967	624	8	g.	g.	PROPN
ajis02-2967	624	9	,	,	PUNCT
ajis02-2967	624	10	hope	hope	NOUN
ajis02-2967	624	11	,	,	PUNCT
ajis02-2967	624	12	m.	m.	NOUN
ajis02-2967	624	13	,	,	PUNCT
ajis02-2967	624	14	nguyen	nguyen	PROPN
ajis02-2967	624	15	,	,	PUNCT
ajis02-2967	624	16	b.	b.	PROPN
ajis02-2967	624	17	,	,	PUNCT
ajis02-2967	624	18	&	&	CCONJ
ajis02-2967	624	19	harrigan	harrigan	PROPN
ajis02-2967	624	20	,	,	PUNCT
ajis02-2967	624	21	p.	p.	PROPN
ajis02-2967	624	22	(	(	PUNCT
ajis02-2967	624	23	2019	2019	NUM
ajis02-2967	624	24	)	)	PUNCT
ajis02-2967	624	25	.	.	PUNCT
ajis02-2967	625	1	the	the	DET
ajis02-2967	625	2	rise	rise	NOUN
ajis02-2967	625	3	of	of	ADP
ajis02-2967	625	4	smart	smart	ADJ
ajis02-2967	625	5	consumers	consumer	NOUN
ajis02-2967	625	6	:	:	PUNCT
ajis02-2967	625	7	role	role	NOUN
ajis02-2967	625	8	of	of	ADP
ajis02-2967	625	9	smart	smart	ADJ
ajis02-2967	625	10	servicescape	servicescape	NOUN
ajis02-2967	625	11	and	and	CCONJ
ajis02-2967	625	12	smart	smart	ADJ
ajis02-2967	625	13	consumer	consumer	NOUN
ajis02-2967	625	14	experience	experience	NOUN
ajis02-2967	625	15	co	co	NOUN
ajis02-2967	625	16	-	-	NOUN
ajis02-2967	625	17	creation	creation	NOUN
ajis02-2967	625	18	.	.	PUNCT
ajis02-2967	626	1	journal	journal	NOUN
ajis02-2967	626	2	of	of	ADP
ajis02-2967	626	3	marketing	marketing	NOUN
ajis02-2967	626	4	management	management	NOUN
ajis02-2967	626	5	,	,	PUNCT
ajis02-2967	626	6	35(15	35(15	PROPN
ajis02-2967	626	7	-	-	SYM
ajis02-2967	626	8	16	16	NUM
ajis02-2967	626	9	)	)	PUNCT
ajis02-2967	626	10	,	,	PUNCT
ajis02-2967	626	11	1480	1480	NUM
ajis02-2967	626	12	-	-	SYM
ajis02-2967	626	13	1513	1513	NUM
ajis02-2967	626	14	.	.	PUNCT
ajis02-2967	627	1	sabherwal	sabherwal	PROPN
ajis02-2967	627	2	,	,	PUNCT
ajis02-2967	627	3	r.	r.	PROPN
ajis02-2967	627	4	,	,	PUNCT
ajis02-2967	627	5	jeyaraj	jeyaraj	PROPN
ajis02-2967	627	6	,	,	PUNCT
ajis02-2967	627	7	a.	a.	NOUN
ajis02-2967	627	8	,	,	PUNCT
ajis02-2967	627	9	&	&	CCONJ
ajis02-2967	627	10	chowa	chowa	PROPN
ajis02-2967	627	11	,	,	PUNCT
ajis02-2967	627	12	c.	c.	PROPN
ajis02-2967	627	13	(	(	PUNCT
ajis02-2967	627	14	2006	2006	NUM
ajis02-2967	627	15	)	)	PUNCT
ajis02-2967	627	16	.	.	PUNCT
ajis02-2967	628	1	information	information	NOUN
ajis02-2967	628	2	system	system	NOUN
ajis02-2967	628	3	success	success	NOUN
ajis02-2967	628	4	:	:	PUNCT
ajis02-2967	628	5	individual	individual	ADJ
ajis02-2967	628	6	and	and	CCONJ
ajis02-2967	628	7	organisational	organisational	ADJ
ajis02-2967	628	8	determinants	determinant	NOUN
ajis02-2967	628	9	.	.	PUNCT
ajis02-2967	629	1	management	management	NOUN
ajis02-2967	629	2	science	science	NOUN
ajis02-2967	629	3	,	,	PUNCT
ajis02-2967	629	4	52(12	52(12	NUM
ajis02-2967	629	5	)	)	PUNCT
ajis02-2967	629	6	,	,	PUNCT
ajis02-2967	629	7	1849–1864	1849–1864	NUM
ajis02-2967	629	8	.	.	PUNCT
ajis02-2967	630	1	sahu	sahu	PROPN
ajis02-2967	630	2	,	,	PUNCT
ajis02-2967	630	3	a.	a.	PROPN
ajis02-2967	630	4	k.	k.	PROPN
ajis02-2967	630	5	,	,	PUNCT
ajis02-2967	630	6	padhy	padhy	PROPN
ajis02-2967	630	7	,	,	PUNCT
ajis02-2967	630	8	r.	r.	PROPN
ajis02-2967	630	9	k.	k.	PROPN
ajis02-2967	630	10	,	,	PUNCT
ajis02-2967	630	11	&	&	CCONJ
ajis02-2967	630	12	dhir	dhir	PROPN
ajis02-2967	630	13	,	,	PUNCT
ajis02-2967	630	14	a.	a.	NOUN
ajis02-2967	630	15	(	(	PUNCT
ajis02-2967	630	16	2020	2020	NUM
ajis02-2967	630	17	)	)	PUNCT
ajis02-2967	630	18	.	.	PUNCT
ajis02-2967	631	1	envisioning	envision	VERB
ajis02-2967	631	2	the	the	DET
ajis02-2967	631	3	future	future	NOUN
ajis02-2967	631	4	of	of	ADP
ajis02-2967	631	5	behavioural	behavioural	ADJ
ajis02-2967	631	6	decisionmaking	decisionmaking	NOUN
ajis02-2967	631	7	:	:	PUNCT
ajis02-2967	631	8	a	a	DET
ajis02-2967	631	9	systematic	systematic	ADJ
ajis02-2967	631	10	literature	literature	NOUN
ajis02-2967	631	11	review	review	NOUN
ajis02-2967	631	12	of	of	ADP
ajis02-2967	631	13	behavioural	behavioural	ADJ
ajis02-2967	631	14	reasoning	reasoning	NOUN
ajis02-2967	631	15	theory	theory	NOUN
ajis02-2967	631	16	.	.	PUNCT
ajis02-2967	632	1	australasian	australasian	ADJ
ajis02-2967	632	2	marketing	marketing	NOUN
ajis02-2967	632	3	journal	journal	NOUN
ajis02-2967	632	4	(	(	PUNCT
ajis02-2967	632	5	amj	amj	NOUN
ajis02-2967	632	6	)	)	PUNCT
ajis02-2967	632	7	in	in	ADP
ajis02-2967	632	8	press	press	NOUN
ajis02-2967	632	9	.	.	PUNCT
ajis02-2967	633	1	sarstedt	sarstedt	NOUN
ajis02-2967	633	2	,	,	PUNCT
ajis02-2967	633	3	m.	m.	NOUN
ajis02-2967	633	4	,	,	PUNCT
ajis02-2967	633	5	ringle	ringle	NOUN
ajis02-2967	633	6	,	,	PUNCT
ajis02-2967	633	7	c.	c.	PROPN
ajis02-2967	633	8	m.	m.	PROPN
ajis02-2967	633	9	,	,	PUNCT
ajis02-2967	633	10	cheah	cheah	PROPN
ajis02-2967	633	11	,	,	PUNCT
ajis02-2967	633	12	j.	j.	PROPN
ajis02-2967	633	13	h.	h.	PROPN
ajis02-2967	633	14	,	,	PUNCT
ajis02-2967	633	15	ting	ting	PROPN
ajis02-2967	633	16	,	,	PUNCT
ajis02-2967	633	17	h.	h.	PROPN
ajis02-2967	633	18	,	,	PUNCT
ajis02-2967	633	19	moisescu	moisescu	PROPN
ajis02-2967	633	20	,	,	PUNCT
ajis02-2967	633	21	o.	o.	PROPN
ajis02-2967	633	22	i.	i.	PROPN
ajis02-2967	633	23	,	,	PUNCT
ajis02-2967	633	24	&	&	CCONJ
ajis02-2967	633	25	radomir	radomir	PROPN
ajis02-2967	633	26	,	,	PUNCT
ajis02-2967	633	27	l.	l.	PROPN
ajis02-2967	633	28	(	(	PUNCT
ajis02-2967	633	29	2020	2020	NUM
ajis02-2967	633	30	)	)	PUNCT
ajis02-2967	633	31	.	.	PUNCT
ajis02-2967	634	1	structural	structural	ADJ
ajis02-2967	634	2	model	model	NOUN
ajis02-2967	634	3	robustness	robustness	NOUN
ajis02-2967	634	4	checks	check	NOUN
ajis02-2967	634	5	in	in	ADP
ajis02-2967	634	6	pls	pls	NOUN
ajis02-2967	634	7	-	-	PUNCT
ajis02-2967	634	8	sem	sem	NOUN
ajis02-2967	634	9	.	.	PUNCT
ajis02-2967	635	1	tourism	tourism	NOUN
ajis02-2967	635	2	economics	economic	NOUN
ajis02-2967	635	3	,	,	PUNCT
ajis02-2967	635	4	26	26	NUM
ajis02-2967	635	5	(	(	PUNCT
ajis02-2967	635	6	4	4	NUM
ajis02-2967	635	7	)	)	PUNCT
ajis02-2967	635	8	,	,	PUNCT
ajis02-2967	635	9	531	531	NUM
ajis02-2967	635	10	-	-	SYM
ajis02-2967	635	11	554	554	NUM
ajis02-2967	635	12	shaw	shaw	NOUN
ajis02-2967	635	13	,	,	PUNCT
ajis02-2967	635	14	n.	n.	NOUN
ajis02-2967	635	15	,	,	PUNCT
ajis02-2967	635	16	&	&	CCONJ
ajis02-2967	635	17	sergueeva	sergueeva	PROPN
ajis02-2967	635	18	,	,	PUNCT
ajis02-2967	635	19	k.	k.	PROPN
ajis02-2967	635	20	(	(	PUNCT
ajis02-2967	635	21	2019	2019	NUM
ajis02-2967	635	22	)	)	PUNCT
ajis02-2967	635	23	.	.	PUNCT
ajis02-2967	636	1	the	the	DET
ajis02-2967	636	2	non	non	ADJ
ajis02-2967	636	3	-	-	ADJ
ajis02-2967	636	4	monetary	monetary	ADJ
ajis02-2967	636	5	benefits	benefit	NOUN
ajis02-2967	636	6	of	of	ADP
ajis02-2967	636	7	mobile	mobile	ADJ
ajis02-2967	636	8	commerce	commerce	NOUN
ajis02-2967	636	9	:	:	PUNCT
ajis02-2967	636	10	extending	extend	VERB
ajis02-2967	636	11	utaut2	utaut2	NOUN
ajis02-2967	636	12	with	with	ADP
ajis02-2967	636	13	perceived	perceive	VERB
ajis02-2967	636	14	value	value	NOUN
ajis02-2967	636	15	.	.	PUNCT
ajis02-2967	637	1	international	international	ADJ
ajis02-2967	637	2	journal	journal	PROPN
ajis02-2967	637	3	of	of	ADP
ajis02-2967	637	4	information	information	NOUN
ajis02-2967	637	5	management	management	NOUN
ajis02-2967	637	6	,	,	PUNCT
ajis02-2967	637	7	45	45	NUM
ajis02-2967	637	8	,	,	PUNCT
ajis02-2967	637	9	44	44	NUM
ajis02-2967	637	10	-	-	SYM
ajis02-2967	637	11	55	55	NUM
ajis02-2967	637	12	.	.	PUNCT
ajis02-2967	638	1	shin	shin	PROPN
ajis02-2967	638	2	,	,	PUNCT
ajis02-2967	638	3	d.	d.	PROPN
ajis02-2967	638	4	h.	h.	PROPN
ajis02-2967	638	5	(	(	PUNCT
ajis02-2967	638	6	2015	2015	NUM
ajis02-2967	638	7	)	)	PUNCT
ajis02-2967	638	8	.	.	PUNCT
ajis02-2967	639	1	quality	quality	NOUN
ajis02-2967	639	2	of	of	ADP
ajis02-2967	639	3	experience	experience	NOUN
ajis02-2967	639	4	:	:	PUNCT
ajis02-2967	639	5	beyond	beyond	ADP
ajis02-2967	639	6	the	the	DET
ajis02-2967	639	7	user	user	NOUN
ajis02-2967	639	8	experience	experience	NOUN
ajis02-2967	639	9	of	of	ADP
ajis02-2967	639	10	smart	smart	ADJ
ajis02-2967	639	11	services	service	NOUN
ajis02-2967	639	12	.	.	PUNCT
ajis02-2967	640	1	total	total	ADJ
ajis02-2967	640	2	quality	quality	PROPN
ajis02-2967	640	3	management	management	PROPN
ajis02-2967	640	4	&	&	CCONJ
ajis02-2967	640	5	business	business	PROPN
ajis02-2967	640	6	excellence	excellence	PROPN
ajis02-2967	640	7	,	,	PUNCT
ajis02-2967	640	8	26(7	26(7	NOUN
ajis02-2967	640	9	-	-	PUNCT
ajis02-2967	640	10	8)	8)	NUM
ajis02-2967	640	11	,	,	PUNCT
ajis02-2967	640	12	919	919	NUM
ajis02-2967	640	13	-	-	SYM
ajis02-2967	640	14	932	932	NUM
ajis02-2967	640	15	.	.	PUNCT
ajis02-2967	641	1	soper	soper	PROPN
ajis02-2967	641	2	,	,	PUNCT
ajis02-2967	641	3	d.s	d.s	PROPN
ajis02-2967	641	4	.	.	PROPN
ajis02-2967	641	5	,	,	PUNCT
ajis02-2967	641	6	2014	2014	NUM
ajis02-2967	641	7	.	.	PUNCT
ajis02-2967	642	1	a	a	X
ajis02-2967	642	2	-	-	PUNCT
ajis02-2967	642	3	priori	priori	ADJ
ajis02-2967	642	4	sample	sample	NOUN
ajis02-2967	642	5	size	size	NOUN
ajis02-2967	642	6	calculator	calculator	NOUN
ajis02-2967	642	7	for	for	ADP
ajis02-2967	642	8	structural	structural	ADJ
ajis02-2967	642	9	equation	equation	NOUN
ajis02-2967	642	10	models	model	NOUN
ajis02-2967	642	11	〈	〈	PROPN
ajis02-2967	642	12	http://www.danielsoper.com/statcalc	http://www.danielsoper.com/statcalc	PROPN
ajis02-2967	642	13	talukder	talukder	NOUN
ajis02-2967	642	14	,	,	PUNCT
ajis02-2967	642	15	m.	m.	NOUN
ajis02-2967	642	16	,	,	PUNCT
ajis02-2967	642	17	&	&	CCONJ
ajis02-2967	642	18	quazi	quazi	PROPN
ajis02-2967	642	19	,	,	PUNCT
ajis02-2967	642	20	a.	a.	NOUN
ajis02-2967	642	21	(	(	PUNCT
ajis02-2967	642	22	2011	2011	NUM
ajis02-2967	642	23	)	)	PUNCT
ajis02-2967	642	24	.	.	PUNCT
ajis02-2967	643	1	the	the	DET
ajis02-2967	643	2	impact	impact	NOUN
ajis02-2967	643	3	of	of	ADP
ajis02-2967	643	4	social	social	ADJ
ajis02-2967	643	5	influence	influence	NOUN
ajis02-2967	643	6	on	on	ADP
ajis02-2967	643	7	individuals	individual	NOUN
ajis02-2967	643	8	'	'	PART
ajis02-2967	643	9	adoption	adoption	NOUN
ajis02-2967	643	10	of	of	ADP
ajis02-2967	643	11	innovation	innovation	NOUN
ajis02-2967	643	12	.	.	PUNCT
ajis02-2967	644	1	journal	journal	NOUN
ajis02-2967	644	2	of	of	ADP
ajis02-2967	644	3	organizational	organizational	ADJ
ajis02-2967	644	4	computing	computing	NOUN
ajis02-2967	644	5	and	and	CCONJ
ajis02-2967	644	6	electronic	electronic	ADJ
ajis02-2967	644	7	commerce	commerce	NOUN
ajis02-2967	644	8	,	,	PUNCT
ajis02-2967	644	9	21(2	21(2	NUM
ajis02-2967	644	10	)	)	PUNCT
ajis02-2967	644	11	,	,	PUNCT
ajis02-2967	644	12	111135	111135	NUM
ajis02-2967	644	13	.	.	PUNCT
ajis02-2967	645	1	tamilmani	tamilmani	PROPN
ajis02-2967	645	2	,	,	PUNCT
ajis02-2967	645	3	k.	k.	PROPN
ajis02-2967	645	4	,	,	PUNCT
ajis02-2967	645	5	rana	rana	PROPN
ajis02-2967	645	6	,	,	PUNCT
ajis02-2967	645	7	n.	n.	PROPN
ajis02-2967	645	8	p.	p.	PROPN
ajis02-2967	645	9	,	,	PUNCT
ajis02-2967	645	10	&	&	CCONJ
ajis02-2967	645	11	dwivedi	dwivedi	PROPN
ajis02-2967	645	12	,	,	PUNCT
ajis02-2967	645	13	y.	y.	PROPN
ajis02-2967	645	14	k.	k.	PROPN
ajis02-2967	645	15	(	(	PUNCT
ajis02-2967	645	16	2020	2020	NUM
ajis02-2967	645	17	)	)	PUNCT
ajis02-2967	645	18	.	.	PUNCT
ajis02-2967	646	1	consumer	consumer	NOUN
ajis02-2967	646	2	acceptance	acceptance	NOUN
ajis02-2967	646	3	and	and	CCONJ
ajis02-2967	646	4	use	use	NOUN
ajis02-2967	646	5	of	of	ADP
ajis02-2967	646	6	information	information	NOUN
ajis02-2967	646	7	technology	technology	NOUN
ajis02-2967	646	8	:	:	PUNCT
ajis02-2967	646	9	a	a	DET
ajis02-2967	646	10	meta	meta	ADJ
ajis02-2967	646	11	-	-	PUNCT
ajis02-2967	646	12	analytic	analytic	ADJ
ajis02-2967	646	13	evaluation	evaluation	NOUN
ajis02-2967	646	14	of	of	ADP
ajis02-2967	646	15	utaut2	utaut2	PROPN
ajis02-2967	646	16	.	.	PUNCT
ajis02-2967	647	1	information	information	NOUN
ajis02-2967	647	2	systems	system	NOUN
ajis02-2967	647	3	frontiers	frontier	NOUN
ajis02-2967	647	4	,	,	PUNCT
ajis02-2967	647	5	1	1	NUM
ajis02-2967	647	6	-	-	SYM
ajis02-2967	647	7	19	19	NUM
ajis02-2967	647	8	.	.	PUNCT
ajis02-2967	648	1	taylor	taylor	PROPN
ajis02-2967	648	2	,	,	PUNCT
ajis02-2967	648	3	s.	s.	PROPN
ajis02-2967	648	4	,	,	PUNCT
ajis02-2967	648	5	&	&	CCONJ
ajis02-2967	648	6	todd	todd	NOUN
ajis02-2967	648	7	,	,	PUNCT
ajis02-2967	648	8	p.	p.	NOUN
ajis02-2967	648	9	a.	a.	NOUN
ajis02-2967	648	10	(	(	PUNCT
ajis02-2967	648	11	1995	1995	NUM
ajis02-2967	648	12	)	)	PUNCT
ajis02-2967	648	13	.	.	PUNCT
ajis02-2967	649	1	assessing	assess	VERB
ajis02-2967	649	2	it	it	PRON
ajis02-2967	649	3	usage	usage	NOUN
ajis02-2967	649	4	:	:	PUNCT
ajis02-2967	649	5	the	the	DET
ajis02-2967	649	6	role	role	NOUN
ajis02-2967	649	7	of	of	ADP
ajis02-2967	649	8	prior	prior	ADJ
ajis02-2967	649	9	experience	experience	NOUN
ajis02-2967	649	10	.	.	PUNCT
ajis02-2967	650	1	mis	mis	PROPN
ajis02-2967	650	2	quarterly	quarterly	PROPN
ajis02-2967	650	3	,	,	PUNCT
ajis02-2967	650	4	19(2	19(2	NUM
ajis02-2967	650	5	)	)	PUNCT
ajis02-2967	650	6	,	,	PUNCT
ajis02-2967	650	7	561–570	561–570	NUM
ajis02-2967	650	8	.	.	PUNCT
ajis02-2967	651	1	tehseen	tehseen	VERB
ajis02-2967	651	2	,	,	PUNCT
ajis02-2967	651	3	s.	s.	PROPN
ajis02-2967	651	4	,	,	PUNCT
ajis02-2967	651	5	ramayah	ramayah	NOUN
ajis02-2967	651	6	,	,	PUNCT
ajis02-2967	651	7	t.	t.	PROPN
ajis02-2967	651	8	,	,	PUNCT
ajis02-2967	651	9	&	&	CCONJ
ajis02-2967	651	10	sajilan	sajilan	PROPN
ajis02-2967	651	11	,	,	PUNCT
ajis02-2967	651	12	s.	s.	PROPN
ajis02-2967	651	13	(	(	PUNCT
ajis02-2967	651	14	2017	2017	NUM
ajis02-2967	651	15	)	)	PUNCT
ajis02-2967	651	16	.	.	PUNCT
ajis02-2967	652	1	testing	testing	NOUN
ajis02-2967	652	2	and	and	CCONJ
ajis02-2967	652	3	controlling	control	VERB
ajis02-2967	652	4	for	for	ADP
ajis02-2967	652	5	common	common	ADJ
ajis02-2967	652	6	method	method	NOUN
ajis02-2967	652	7	variance	variance	NOUN
ajis02-2967	652	8	:	:	PUNCT
ajis02-2967	652	9	a	a	DET
ajis02-2967	652	10	review	review	NOUN
ajis02-2967	652	11	of	of	ADP
ajis02-2967	652	12	available	available	ADJ
ajis02-2967	652	13	methods	method	NOUN
ajis02-2967	652	14	.	.	PUNCT
ajis02-2967	653	1	journal	journal	PROPN
ajis02-2967	653	2	of	of	ADP
ajis02-2967	653	3	management	management	NOUN
ajis02-2967	653	4	sciences	science	NOUN
ajis02-2967	653	5	,	,	PUNCT
ajis02-2967	653	6	4(2	4(2	NUM
ajis02-2967	653	7	)	)	PUNCT
ajis02-2967	653	8	,	,	PUNCT
ajis02-2967	653	9	142	142	NUM
ajis02-2967	653	10	-	-	SYM
ajis02-2967	653	11	168	168	NUM
ajis02-2967	653	12	.	.	PUNCT
ajis02-2967	654	1	tenenhaus	tenenhaus	PROPN
ajis02-2967	654	2	,	,	PUNCT
ajis02-2967	654	3	m.	m.	NOUN
ajis02-2967	654	4	,	,	PUNCT
ajis02-2967	654	5	vinzi	vinzi	NOUN
ajis02-2967	654	6	,	,	PUNCT
ajis02-2967	654	7	v.	v.	PROPN
ajis02-2967	654	8	e.	e.	PROPN
ajis02-2967	654	9	,	,	PUNCT
ajis02-2967	654	10	chatelin	chatelin	PROPN
ajis02-2967	654	11	,	,	PUNCT
ajis02-2967	654	12	y.	y.	PROPN
ajis02-2967	654	13	m.	m.	PROPN
ajis02-2967	654	14	,	,	PUNCT
ajis02-2967	654	15	&	&	CCONJ
ajis02-2967	654	16	lauro	lauro	PROPN
ajis02-2967	654	17	,	,	PUNCT
ajis02-2967	654	18	c.	c.	PROPN
ajis02-2967	654	19	(	(	PUNCT
ajis02-2967	654	20	2005	2005	NUM
ajis02-2967	654	21	)	)	PUNCT
ajis02-2967	654	22	.	.	PUNCT
ajis02-2967	655	1	pls	pls	INTJ
ajis02-2967	655	2	path	path	NOUN
ajis02-2967	655	3	modeling	modeling	NOUN
ajis02-2967	655	4	.	.	PUNCT
ajis02-2967	656	1	computational	computational	ADJ
ajis02-2967	656	2	statistics	statistic	NOUN
ajis02-2967	656	3	&	&	CCONJ
ajis02-2967	656	4	data	datum	NOUN
ajis02-2967	656	5	analysis	analysis	NOUN
ajis02-2967	656	6	,	,	PUNCT
ajis02-2967	656	7	48	48	NUM
ajis02-2967	656	8	,	,	PUNCT
ajis02-2967	656	9	159–205	159–205	NUM
ajis02-2967	656	10	.	.	PUNCT
ajis02-2967	656	11	australasian	australasian	ADJ
ajis02-2967	656	12	journal	journal	NOUN
ajis02-2967	656	13	of	of	ADP
ajis02-2967	656	14	information	information	PROPN
ajis02-2967	656	15	systems	systems	PROPN
ajis02-2967	656	16	roy	roy	PROPN
ajis02-2967	656	17	,	,	PUNCT
ajis02-2967	656	18	singh	singh	PROPN
ajis02-2967	656	19	&	&	CCONJ
ajis02-2967	656	20	shabnam	shabnam	PROPN
ajis02-2967	656	21	2021	2021	NUM
ajis02-2967	656	22	,	,	PUNCT
ajis02-2967	656	23	vol	vol	NOUN
ajis02-2967	656	24	25	25	NUM
ajis02-2967	656	25	,	,	PUNCT
ajis02-2967	656	26	research	research	NOUN
ajis02-2967	656	27	on	on	ADP
ajis02-2967	656	28	user	user	NOUN
ajis02-2967	656	29	involvement	involvement	NOUN
ajis02-2967	656	30	modelling	model	VERB
ajis02-2967	656	31	customer	customer	NOUN
ajis02-2967	656	32	engagement	engagement	NOUN
ajis02-2967	656	33	behaviour	behaviour	NOUN
ajis02-2967	656	34	27	27	NUM
ajis02-2967	656	35	vahdat	vahdat	NOUN
ajis02-2967	656	36	,	,	PUNCT
ajis02-2967	656	37	a.	a.	NOUN
ajis02-2967	656	38	,	,	PUNCT
ajis02-2967	656	39	alizadeh	alizadeh	NOUN
ajis02-2967	656	40	,	,	PUNCT
ajis02-2967	656	41	a.	a.	NOUN
ajis02-2967	656	42	,	,	PUNCT
ajis02-2967	656	43	quach	quach	NOUN
ajis02-2967	656	44	,	,	PUNCT
ajis02-2967	656	45	s.	s.	PROPN
ajis02-2967	656	46	,	,	PUNCT
ajis02-2967	656	47	&	&	CCONJ
ajis02-2967	656	48	hamelin	hamelin	PROPN
ajis02-2967	656	49	,	,	PUNCT
ajis02-2967	656	50	n.	n.	PROPN
ajis02-2967	656	51	(	(	PUNCT
ajis02-2967	656	52	2020	2020	NUM
ajis02-2967	656	53	)	)	PUNCT
ajis02-2967	656	54	.	.	PUNCT
ajis02-2967	657	1	would	would	AUX
ajis02-2967	657	2	you	you	PRON
ajis02-2967	657	3	like	like	VERB
ajis02-2967	657	4	to	to	PART
ajis02-2967	657	5	shop	shop	VERB
ajis02-2967	657	6	via	via	ADP
ajis02-2967	657	7	mobile	mobile	ADJ
ajis02-2967	657	8	app	app	PROPN
ajis02-2967	657	9	technology	technology	NOUN
ajis02-2967	657	10	?	?	PUNCT
ajis02-2967	658	1	the	the	DET
ajis02-2967	658	2	technology	technology	NOUN
ajis02-2967	658	3	acceptance	acceptance	NOUN
ajis02-2967	658	4	model	model	NOUN
ajis02-2967	658	5	,	,	PUNCT
ajis02-2967	658	6	social	social	ADJ
ajis02-2967	658	7	factors	factor	NOUN
ajis02-2967	658	8	and	and	CCONJ
ajis02-2967	658	9	purchase	purchase	NOUN
ajis02-2967	658	10	intention	intention	NOUN
ajis02-2967	658	11	.	.	PUNCT
ajis02-2967	659	1	australasian	australasian	ADJ
ajis02-2967	659	2	marketing	marketing	NOUN
ajis02-2967	659	3	journal	journal	NOUN
ajis02-2967	659	4	(	(	PUNCT
ajis02-2967	659	5	amj	amj	PROPN
ajis02-2967	659	6	)	)	PUNCT
ajis02-2967	659	7	,	,	PUNCT
ajis02-2967	659	8	in	in	ADP
ajis02-2967	659	9	press	press	NOUN
ajis02-2967	659	10	.	.	PUNCT
ajis02-2967	660	1	valenzuela	valenzuela	PROPN
ajis02-2967	660	2	,	,	PUNCT
ajis02-2967	660	3	s.	s.	PROPN
ajis02-2967	660	4	,	,	PUNCT
ajis02-2967	660	5	park	park	NOUN
ajis02-2967	660	6	,	,	PUNCT
ajis02-2967	660	7	n.	n.	NOUN
ajis02-2967	660	8	,	,	PUNCT
ajis02-2967	660	9	&	&	CCONJ
ajis02-2967	660	10	kee	kee	PROPN
ajis02-2967	660	11	,	,	PUNCT
ajis02-2967	660	12	k.	k.	PROPN
ajis02-2967	660	13	f.	f.	PROPN
ajis02-2967	660	14	(	(	PUNCT
ajis02-2967	660	15	2009	2009	NUM
ajis02-2967	660	16	)	)	PUNCT
ajis02-2967	660	17	.	.	PUNCT
ajis02-2967	660	18	is	be	AUX
ajis02-2967	660	19	there	there	PRON
ajis02-2967	660	20	social	social	ADJ
ajis02-2967	660	21	capital	capital	NOUN
ajis02-2967	660	22	in	in	ADP
ajis02-2967	660	23	a	a	DET
ajis02-2967	660	24	social	social	ADJ
ajis02-2967	660	25	network	network	NOUN
ajis02-2967	660	26	site	site	NOUN
ajis02-2967	660	27	?	?	PUNCT
ajis02-2967	660	28	:	:	PUNCT
ajis02-2967	661	1	facebook	facebook	NOUN
ajis02-2967	661	2	use	use	NOUN
ajis02-2967	661	3	and	and	CCONJ
ajis02-2967	661	4	college	college	NOUN
ajis02-2967	661	5	students	student	NOUN
ajis02-2967	661	6	'	'	PART
ajis02-2967	661	7	life	life	NOUN
ajis02-2967	661	8	satisfaction	satisfaction	NOUN
ajis02-2967	661	9	,	,	PUNCT
ajis02-2967	661	10	trust	trust	NOUN
ajis02-2967	661	11	,	,	PUNCT
ajis02-2967	661	12	and	and	CCONJ
ajis02-2967	661	13	participation	participation	NOUN
ajis02-2967	661	14	.	.	PUNCT
ajis02-2967	662	1	journal	journal	NOUN
ajis02-2967	662	2	of	of	ADP
ajis02-2967	662	3	computer	computer	NOUN
ajis02-2967	662	4	-	-	PUNCT
ajis02-2967	662	5	mediated	mediate	VERB
ajis02-2967	662	6	communication	communication	NOUN
ajis02-2967	662	7	,	,	PUNCT
ajis02-2967	662	8	14(4	14(4	NUM
ajis02-2967	662	9	)	)	PUNCT
ajis02-2967	662	10	,	,	PUNCT
ajis02-2967	662	11	875	875	NUM
ajis02-2967	662	12	-	-	SYM
ajis02-2967	662	13	901	901	NUM
ajis02-2967	662	14	.	.	PUNCT
ajis02-2967	663	1	vazquez	vazquez	PROPN
ajis02-2967	663	2	,	,	PUNCT
ajis02-2967	663	3	d.	d.	PROPN
ajis02-2967	663	4	,	,	PUNCT
ajis02-2967	663	5	dennis	dennis	PROPN
ajis02-2967	663	6	,	,	PUNCT
ajis02-2967	663	7	c.	c.	PROPN
ajis02-2967	663	8	,	,	PUNCT
ajis02-2967	663	9	&	&	CCONJ
ajis02-2967	663	10	zhang	zhang	PROPN
ajis02-2967	663	11	,	,	PUNCT
ajis02-2967	663	12	y.	y.	PROPN
ajis02-2967	663	13	(	(	PUNCT
ajis02-2967	663	14	2017	2017	NUM
ajis02-2967	663	15	)	)	PUNCT
ajis02-2967	663	16	.	.	PUNCT
ajis02-2967	664	1	understanding	understand	VERB
ajis02-2967	664	2	the	the	DET
ajis02-2967	664	3	effect	effect	NOUN
ajis02-2967	664	4	of	of	ADP
ajis02-2967	664	5	smart	smart	ADJ
ajis02-2967	664	6	retail	retail	ADJ
ajis02-2967	664	7	brand	brand	NOUN
ajis02-2967	664	8	–	–	PUNCT
ajis02-2967	664	9	consumer	consumer	NOUN
ajis02-2967	664	10	communications	communication	NOUN
ajis02-2967	664	11	via	via	ADP
ajis02-2967	664	12	mobile	mobile	ADJ
ajis02-2967	664	13	instant	instant	NOUN
ajis02-2967	664	14	messaging	messaging	NOUN
ajis02-2967	664	15	(	(	PUNCT
ajis02-2967	664	16	mim)–an	mim)–an	ADV
ajis02-2967	664	17	empirical	empirical	ADJ
ajis02-2967	664	18	study	study	NOUN
ajis02-2967	664	19	in	in	ADP
ajis02-2967	664	20	the	the	DET
ajis02-2967	664	21	chinese	chinese	ADJ
ajis02-2967	664	22	context	context	NOUN
ajis02-2967	664	23	.	.	PUNCT
ajis02-2967	665	1	computers	computer	NOUN
ajis02-2967	665	2	in	in	ADP
ajis02-2967	665	3	human	human	ADJ
ajis02-2967	665	4	behaviour	behaviour	NOUN
ajis02-2967	665	5	,	,	PUNCT
ajis02-2967	665	6	77	77	NUM
ajis02-2967	665	7	,	,	PUNCT
ajis02-2967	665	8	425	425	NUM
ajis02-2967	665	9	-	-	SYM
ajis02-2967	665	10	436	436	NUM
ajis02-2967	665	11	.	.	PUNCT
ajis02-2967	666	1	van	van	PROPN
ajis02-2967	666	2	doorn	doorn	PROPN
ajis02-2967	666	3	,	,	PUNCT
ajis02-2967	666	4	j.	j.	PROPN
ajis02-2967	666	5	,	,	PUNCT
ajis02-2967	666	6	lemon	lemon	PROPN
ajis02-2967	666	7	,	,	PUNCT
ajis02-2967	666	8	k.	k.	PROPN
ajis02-2967	666	9	n.	n.	PROPN
ajis02-2967	666	10	,	,	PUNCT
ajis02-2967	666	11	mittal	mittal	PROPN
ajis02-2967	666	12	,	,	PUNCT
ajis02-2967	666	13	v.	v.	PROPN
ajis02-2967	666	14	,	,	PUNCT
ajis02-2967	666	15	nass	nass	PROPN
ajis02-2967	666	16	,	,	PUNCT
ajis02-2967	666	17	s.	s.	PROPN
ajis02-2967	666	18	,	,	PUNCT
ajis02-2967	666	19	pick	pick	VERB
ajis02-2967	666	20	,	,	PUNCT
ajis02-2967	666	21	d.	d.	PROPN
ajis02-2967	666	22	,	,	PUNCT
ajis02-2967	666	23	pirner	pirner	NOUN
ajis02-2967	666	24	,	,	PUNCT
ajis02-2967	666	25	p.	p.	NOUN
ajis02-2967	666	26	,	,	PUNCT
ajis02-2967	666	27	&	&	CCONJ
ajis02-2967	666	28	verhoef	verhoef	PROPN
ajis02-2967	666	29	,	,	PUNCT
ajis02-2967	666	30	p.	p.	PROPN
ajis02-2967	666	31	c.	c.	PROPN
ajis02-2967	666	32	(	(	PUNCT
ajis02-2967	666	33	2010	2010	NUM
ajis02-2967	666	34	)	)	PUNCT
ajis02-2967	666	35	.	.	PUNCT
ajis02-2967	667	1	customer	customer	NOUN
ajis02-2967	667	2	engagement	engagement	NOUN
ajis02-2967	667	3	behaviour	behaviour	NOUN
ajis02-2967	667	4	:	:	PUNCT
ajis02-2967	667	5	theoretical	theoretical	ADJ
ajis02-2967	667	6	foundations	foundation	NOUN
ajis02-2967	667	7	and	and	CCONJ
ajis02-2967	667	8	research	research	NOUN
ajis02-2967	667	9	directions	direction	NOUN
ajis02-2967	667	10	.	.	PUNCT
ajis02-2967	668	1	journal	journal	NOUN
ajis02-2967	668	2	of	of	ADP
ajis02-2967	668	3	service	service	NOUN
ajis02-2967	668	4	research	research	NOUN
ajis02-2967	668	5	,	,	PUNCT
ajis02-2967	668	6	13(3	13(3	NUM
ajis02-2967	668	7	)	)	PUNCT
ajis02-2967	668	8	,	,	PUNCT
ajis02-2967	668	9	253	253	NUM
ajis02-2967	668	10	-	-	SYM
ajis02-2967	668	11	266	266	NUM
ajis02-2967	668	12	.	.	PUNCT
ajis02-2967	669	1	venkatesh	venkatesh	PROPN
ajis02-2967	669	2	,	,	PUNCT
ajis02-2967	669	3	v.	v.	PROPN
ajis02-2967	669	4	,	,	PUNCT
ajis02-2967	669	5	morris	morris	PROPN
ajis02-2967	669	6	,	,	PUNCT
ajis02-2967	669	7	m.	m.	NOUN
ajis02-2967	669	8	g.	g.	PROPN
ajis02-2967	669	9	,	,	PUNCT
ajis02-2967	669	10	davis	davis	PROPN
ajis02-2967	669	11	,	,	PUNCT
ajis02-2967	669	12	g.	g.	PROPN
ajis02-2967	669	13	b.	b.	PROPN
ajis02-2967	669	14	,	,	PUNCT
ajis02-2967	669	15	&	&	CCONJ
ajis02-2967	669	16	davis	davis	PROPN
ajis02-2967	669	17	,	,	PUNCT
ajis02-2967	669	18	f.	f.	PROPN
ajis02-2967	669	19	d.	d.	PROPN
ajis02-2967	669	20	(	(	PUNCT
ajis02-2967	669	21	2003	2003	NUM
ajis02-2967	669	22	)	)	PUNCT
ajis02-2967	669	23	.	.	PUNCT
ajis02-2967	670	1	user	user	NOUN
ajis02-2967	670	2	acceptance	acceptance	NOUN
ajis02-2967	670	3	of	of	ADP
ajis02-2967	670	4	information	information	NOUN
ajis02-2967	670	5	technology	technology	NOUN
ajis02-2967	670	6	:	:	PUNCT
ajis02-2967	670	7	toward	toward	ADP
ajis02-2967	670	8	a	a	DET
ajis02-2967	670	9	unified	unified	ADJ
ajis02-2967	670	10	view	view	NOUN
ajis02-2967	670	11	.	.	PUNCT
ajis02-2967	671	1	mis	mis	PROPN
ajis02-2967	671	2	quarterly	quarterly	PROPN
ajis02-2967	671	3	,	,	PUNCT
ajis02-2967	671	4	27(3	27(3	NUM
ajis02-2967	671	5	)	)	PUNCT
ajis02-2967	671	6	,	,	PUNCT
ajis02-2967	671	7	425	425	NUM
ajis02-2967	671	8	-	-	SYM
ajis02-2967	671	9	478	478	NUM
ajis02-2967	671	10	.	.	PUNCT
ajis02-2967	672	1	venkatesh	venkatesh	PROPN
ajis02-2967	672	2	,	,	PUNCT
ajis02-2967	672	3	v.	v.	PROPN
ajis02-2967	672	4	,	,	PUNCT
ajis02-2967	672	5	thong	thong	PROPN
ajis02-2967	672	6	,	,	PUNCT
ajis02-2967	672	7	j.	j.	PROPN
ajis02-2967	672	8	y.	y.	PROPN
ajis02-2967	672	9	,	,	PUNCT
ajis02-2967	672	10	&	&	CCONJ
ajis02-2967	672	11	xu	xu	PROPN
ajis02-2967	672	12	,	,	PUNCT
ajis02-2967	672	13	x.	x.	NOUN
ajis02-2967	672	14	(	(	PUNCT
ajis02-2967	672	15	2012	2012	NUM
ajis02-2967	672	16	)	)	PUNCT
ajis02-2967	672	17	.	.	PUNCT
ajis02-2967	673	1	consumer	consumer	NOUN
ajis02-2967	673	2	acceptance	acceptance	NOUN
ajis02-2967	673	3	and	and	CCONJ
ajis02-2967	673	4	use	use	NOUN
ajis02-2967	673	5	of	of	ADP
ajis02-2967	673	6	information	information	NOUN
ajis02-2967	673	7	technology	technology	NOUN
ajis02-2967	673	8	:	:	PUNCT
ajis02-2967	673	9	extending	extend	VERB
ajis02-2967	673	10	the	the	DET
ajis02-2967	673	11	unified	unified	ADJ
ajis02-2967	673	12	theory	theory	NOUN
ajis02-2967	673	13	of	of	ADP
ajis02-2967	673	14	acceptance	acceptance	NOUN
ajis02-2967	673	15	and	and	CCONJ
ajis02-2967	673	16	use	use	NOUN
ajis02-2967	673	17	of	of	ADP
ajis02-2967	673	18	technology	technology	NOUN
ajis02-2967	673	19	.	.	PUNCT
ajis02-2967	674	1	mis	mis	PROPN
ajis02-2967	674	2	quarterly	quarterly	PROPN
ajis02-2967	674	3	,	,	PUNCT
ajis02-2967	674	4	36(1	36(1	NUM
ajis02-2967	674	5	)	)	PUNCT
ajis02-2967	674	6	,	,	PUNCT
ajis02-2967	674	7	157	157	NUM
ajis02-2967	674	8	-	-	SYM
ajis02-2967	674	9	178	178	NUM
ajis02-2967	674	10	.	.	PUNCT
ajis02-2967	675	1	venkatesh	venkatesh	PROPN
ajis02-2967	675	2	,	,	PUNCT
ajis02-2967	675	3	v.	v.	PROPN
ajis02-2967	675	4	,	,	PUNCT
ajis02-2967	675	5	thong	thong	PROPN
ajis02-2967	675	6	,	,	PUNCT
ajis02-2967	675	7	j.	j.	PROPN
ajis02-2967	675	8	y.	y.	PROPN
ajis02-2967	675	9	,	,	PUNCT
ajis02-2967	675	10	chan	chan	PROPN
ajis02-2967	675	11	,	,	PUNCT
ajis02-2967	675	12	f.	f.	PROPN
ajis02-2967	675	13	k.	k.	PROPN
ajis02-2967	675	14	,	,	PUNCT
ajis02-2967	675	15	hu	hu	PROPN
ajis02-2967	675	16	,	,	PUNCT
ajis02-2967	675	17	p.	p.	PROPN
ajis02-2967	675	18	j.	j.	PROPN
ajis02-2967	675	19	h.	h.	PROPN
ajis02-2967	675	20	,	,	PUNCT
ajis02-2967	675	21	&	&	CCONJ
ajis02-2967	675	22	brown	brown	PROPN
ajis02-2967	675	23	,	,	PUNCT
ajis02-2967	675	24	s.	s.	PROPN
ajis02-2967	675	25	a.	a.	PROPN
ajis02-2967	675	26	(	(	PUNCT
ajis02-2967	675	27	2011	2011	NUM
ajis02-2967	675	28	)	)	PUNCT
ajis02-2967	675	29	.	.	PUNCT
ajis02-2967	676	1	extending	extend	VERB
ajis02-2967	676	2	the	the	DET
ajis02-2967	676	3	twostage	twostage	NOUN
ajis02-2967	676	4	information	information	NOUN
ajis02-2967	676	5	systems	system	NOUN
ajis02-2967	676	6	continuance	continuance	NOUN
ajis02-2967	676	7	model	model	NOUN
ajis02-2967	676	8	:	:	PUNCT
ajis02-2967	676	9	incorporating	incorporate	VERB
ajis02-2967	676	10	utaut	utaut	ADJ
ajis02-2967	676	11	predictors	predictor	NOUN
ajis02-2967	676	12	and	and	CCONJ
ajis02-2967	676	13	the	the	DET
ajis02-2967	676	14	role	role	NOUN
ajis02-2967	676	15	of	of	ADP
ajis02-2967	676	16	context	context	NOUN
ajis02-2967	676	17	.	.	PUNCT
ajis02-2967	677	1	information	information	NOUN
ajis02-2967	677	2	systems	system	NOUN
ajis02-2967	677	3	journal	journal	PROPN
ajis02-2967	677	4	,	,	PUNCT
ajis02-2967	677	5	21(6	21(6	NOUN
ajis02-2967	677	6	)	)	PUNCT
ajis02-2967	677	7	,	,	PUNCT
ajis02-2967	677	8	527–555	527–555	NUM
ajis02-2967	677	9	.	.	PUNCT
ajis02-2967	678	1	viswanathan	viswanathan	PROPN
ajis02-2967	678	2	,	,	PUNCT
ajis02-2967	678	3	v.	v.	PROPN
ajis02-2967	678	4	,	,	PUNCT
ajis02-2967	678	5	sese	sese	PROPN
ajis02-2967	678	6	,	,	PUNCT
ajis02-2967	678	7	f.	f.	PROPN
ajis02-2967	678	8	j.	j.	PROPN
ajis02-2967	678	9	,	,	PUNCT
ajis02-2967	678	10	&	&	CCONJ
ajis02-2967	678	11	krafft	krafft	PROPN
ajis02-2967	678	12	,	,	PUNCT
ajis02-2967	678	13	m.	m.	NOUN
ajis02-2967	678	14	(	(	PUNCT
ajis02-2967	678	15	2017	2017	NUM
ajis02-2967	678	16	)	)	PUNCT
ajis02-2967	678	17	.	.	PUNCT
ajis02-2967	679	1	social	social	ADJ
ajis02-2967	679	2	influence	influence	NOUN
ajis02-2967	679	3	in	in	ADP
ajis02-2967	679	4	the	the	DET
ajis02-2967	679	5	adoption	adoption	NOUN
ajis02-2967	679	6	of	of	ADP
ajis02-2967	679	7	a	a	DET
ajis02-2967	679	8	b2b	b2b	NOUN
ajis02-2967	679	9	loyalty	loyalty	NOUN
ajis02-2967	679	10	program	program	NOUN
ajis02-2967	679	11	:	:	PUNCT
ajis02-2967	679	12	the	the	DET
ajis02-2967	679	13	role	role	NOUN
ajis02-2967	679	14	of	of	ADP
ajis02-2967	679	15	elite	elite	ADJ
ajis02-2967	679	16	status	status	NOUN
ajis02-2967	679	17	members	member	NOUN
ajis02-2967	679	18	.	.	PUNCT
ajis02-2967	680	1	international	international	ADJ
ajis02-2967	680	2	journal	journal	PROPN
ajis02-2967	680	3	of	of	ADP
ajis02-2967	680	4	research	research	NOUN
ajis02-2967	680	5	in	in	ADP
ajis02-2967	680	6	marketing	marketing	NOUN
ajis02-2967	680	7	,	,	PUNCT
ajis02-2967	680	8	34(4	34(4	NUM
ajis02-2967	680	9	)	)	PUNCT
ajis02-2967	680	10	,	,	PUNCT
ajis02-2967	680	11	901	901	NUM
ajis02-2967	680	12	-	-	SYM
ajis02-2967	680	13	918	918	NUM
ajis02-2967	680	14	.	.	PUNCT
ajis02-2967	681	1	vivek	vivek	PROPN
ajis02-2967	681	2	,	,	PUNCT
ajis02-2967	681	3	s.	s.	PROPN
ajis02-2967	681	4	d.	d.	PROPN
ajis02-2967	681	5	,	,	PUNCT
ajis02-2967	681	6	beatty	beatty	PROPN
ajis02-2967	681	7	,	,	PUNCT
ajis02-2967	681	8	s.	s.	PROPN
ajis02-2967	681	9	e.	e.	PROPN
ajis02-2967	681	10	,	,	PUNCT
ajis02-2967	681	11	&	&	CCONJ
ajis02-2967	681	12	morgan	morgan	PROPN
ajis02-2967	681	13	,	,	PUNCT
ajis02-2967	681	14	r.	r.	PROPN
ajis02-2967	681	15	m.	m.	PROPN
ajis02-2967	681	16	(	(	PUNCT
ajis02-2967	681	17	2012	2012	NUM
ajis02-2967	681	18	)	)	PUNCT
ajis02-2967	681	19	.	.	PUNCT
ajis02-2967	682	1	customer	customer	NOUN
ajis02-2967	682	2	engagement	engagement	NOUN
ajis02-2967	682	3	:	:	PUNCT
ajis02-2967	682	4	exploring	explore	VERB
ajis02-2967	682	5	customer	customer	NOUN
ajis02-2967	682	6	relationships	relationship	NOUN
ajis02-2967	682	7	beyond	beyond	ADP
ajis02-2967	682	8	purchase	purchase	NOUN
ajis02-2967	682	9	.	.	PUNCT
ajis02-2967	683	1	journal	journal	NOUN
ajis02-2967	683	2	of	of	ADP
ajis02-2967	683	3	marketing	marketing	NOUN
ajis02-2967	683	4	theory	theory	NOUN
ajis02-2967	683	5	and	and	CCONJ
ajis02-2967	683	6	practice	practice	NOUN
ajis02-2967	683	7	,	,	PUNCT
ajis02-2967	683	8	20(2	20(2	NUM
ajis02-2967	683	9	)	)	PUNCT
ajis02-2967	683	10	,	,	PUNCT
ajis02-2967	683	11	122	122	NUM
ajis02-2967	683	12	-	-	SYM
ajis02-2967	683	13	146	146	NUM
ajis02-2967	683	14	.	.	PUNCT
ajis02-2967	684	1	vrontis	vrontis	PROPN
ajis02-2967	684	2	,	,	PUNCT
ajis02-2967	684	3	d.	d.	PROPN
ajis02-2967	684	4	,	,	PUNCT
ajis02-2967	684	5	thrassou	thrassou	PROPN
ajis02-2967	684	6	,	,	PUNCT
ajis02-2967	684	7	a.	a.	PROPN
ajis02-2967	684	8	,	,	PUNCT
ajis02-2967	684	9	&	&	CCONJ
ajis02-2967	684	10	amirkhanpour	amirkhanpour	PROPN
ajis02-2967	684	11	,	,	PUNCT
ajis02-2967	684	12	m.	m.	NOUN
ajis02-2967	684	13	(	(	PUNCT
ajis02-2967	684	14	2017	2017	NUM
ajis02-2967	684	15	)	)	PUNCT
ajis02-2967	684	16	.	.	PUNCT
ajis02-2967	685	1	b2c	b2c	PROPN
ajis02-2967	685	2	smart	smart	ADJ
ajis02-2967	685	3	retailing	retailing	NOUN
ajis02-2967	685	4	:	:	PUNCT
ajis02-2967	685	5	a	a	DET
ajis02-2967	685	6	consumerfocused	consumerfocuse	VERB
ajis02-2967	685	7	value	value	NOUN
ajis02-2967	685	8	-	-	PUNCT
ajis02-2967	685	9	based	base	VERB
ajis02-2967	685	10	analysis	analysis	NOUN
ajis02-2967	685	11	of	of	ADP
ajis02-2967	685	12	interactions	interaction	NOUN
ajis02-2967	685	13	and	and	CCONJ
ajis02-2967	685	14	synergies	synergy	NOUN
ajis02-2967	685	15	.	.	PUNCT
ajis02-2967	686	1	technological	technological	ADJ
ajis02-2967	686	2	forecasting	forecasting	NOUN
ajis02-2967	686	3	and	and	CCONJ
ajis02-2967	686	4	social	social	ADJ
ajis02-2967	686	5	change	change	NOUN
ajis02-2967	686	6	,	,	PUNCT
ajis02-2967	686	7	124	124	NUM
ajis02-2967	686	8	,	,	PUNCT
ajis02-2967	686	9	271	271	NUM
ajis02-2967	686	10	-	-	SYM
ajis02-2967	686	11	282	282	NUM
ajis02-2967	686	12	.	.	PUNCT
ajis02-2967	687	1	wang	wang	PROPN
ajis02-2967	687	2	,	,	PUNCT
ajis02-2967	687	3	s.	s.	PROPN
ajis02-2967	687	4	m.	m.	PROPN
ajis02-2967	687	5	,	,	PUNCT
ajis02-2967	687	6	&	&	CCONJ
ajis02-2967	687	7	lin	lin	PROPN
ajis02-2967	687	8	,	,	PUNCT
ajis02-2967	687	9	j.	j.	PROPN
ajis02-2967	687	10	c.	c.	PROPN
ajis02-2967	687	11	c.	c.	PROPN
ajis02-2967	687	12	(	(	PUNCT
ajis02-2967	687	13	2011	2011	NUM
ajis02-2967	687	14	)	)	PUNCT
ajis02-2967	687	15	.	.	PUNCT
ajis02-2967	688	1	the	the	DET
ajis02-2967	688	2	effect	effect	NOUN
ajis02-2967	688	3	of	of	ADP
ajis02-2967	688	4	social	social	ADJ
ajis02-2967	688	5	influence	influence	NOUN
ajis02-2967	688	6	on	on	ADP
ajis02-2967	688	7	bloggers	blogger	NOUN
ajis02-2967	688	8	'	'	PART
ajis02-2967	688	9	usage	usage	NOUN
ajis02-2967	688	10	intention	intention	NOUN
ajis02-2967	688	11	.	.	PUNCT
ajis02-2967	689	1	online	online	ADJ
ajis02-2967	689	2	information	information	PROPN
ajis02-2967	689	3	review	review	PROPN
ajis02-2967	689	4	.	.	PUNCT
ajis02-2967	690	1	35	35	NUM
ajis02-2967	690	2	(	(	PUNCT
ajis02-2967	690	3	1	1	NUM
ajis02-2967	690	4	)	)	PUNCT
ajis02-2967	690	5	,	,	PUNCT
ajis02-2967	690	6	50	50	NUM
ajis02-2967	690	7	-	-	SYM
ajis02-2967	690	8	65	65	NUM
ajis02-2967	690	9	.	.	PUNCT
ajis02-2967	691	1	wang	wang	PROPN
ajis02-2967	691	2	,	,	PUNCT
ajis02-2967	691	3	r.	r.	PROPN
ajis02-2967	691	4	j.	j.	PROPN
ajis02-2967	691	5	h.	h.	PROPN
ajis02-2967	691	6	(	(	PUNCT
ajis02-2967	691	7	2020	2020	NUM
ajis02-2967	691	8	)	)	PUNCT
ajis02-2967	691	9	.	.	PUNCT
ajis02-2967	692	1	branded	brand	VERB
ajis02-2967	692	2	mobile	mobile	ADJ
ajis02-2967	692	3	application	application	NOUN
ajis02-2967	692	4	adoption	adoption	NOUN
ajis02-2967	692	5	and	and	CCONJ
ajis02-2967	692	6	customer	customer	NOUN
ajis02-2967	692	7	engagement	engagement	NOUN
ajis02-2967	692	8	behaviour	behaviour	NOUN
ajis02-2967	692	9	.	.	PUNCT
ajis02-2967	693	1	computers	computer	NOUN
ajis02-2967	693	2	in	in	ADP
ajis02-2967	693	3	human	human	ADJ
ajis02-2967	693	4	behaviour	behaviour	NOUN
ajis02-2967	693	5	.	.	PUNCT
ajis02-2967	694	1	https://doi.org/10.1016/j.chb.2020.106245	https://doi.org/10.1016/j.chb.2020.106245	PROPN
ajis02-2967	694	2	wells	wells	PROPN
ajis02-2967	694	3	,	,	PUNCT
ajis02-2967	694	4	j.	j.	PROPN
ajis02-2967	694	5	d.	d.	PROPN
ajis02-2967	694	6	,	,	PUNCT
ajis02-2967	694	7	campbell	campbell	PROPN
ajis02-2967	694	8	,	,	PUNCT
ajis02-2967	694	9	d.	d.	PROPN
ajis02-2967	694	10	e.	e.	PROPN
ajis02-2967	694	11	,	,	PUNCT
ajis02-2967	694	12	valacich	valacich	PROPN
ajis02-2967	694	13	,	,	PUNCT
ajis02-2967	694	14	j.	j.	PROPN
ajis02-2967	694	15	s.	s.	PROPN
ajis02-2967	694	16	,	,	PUNCT
ajis02-2967	694	17	&	&	CCONJ
ajis02-2967	694	18	featherman	featherman	PROPN
ajis02-2967	694	19	,	,	PUNCT
ajis02-2967	694	20	m.	m.	NOUN
ajis02-2967	694	21	(	(	PUNCT
ajis02-2967	694	22	2010	2010	NUM
ajis02-2967	694	23	)	)	PUNCT
ajis02-2967	694	24	.	.	PUNCT
ajis02-2967	695	1	the	the	DET
ajis02-2967	695	2	effect	effect	NOUN
ajis02-2967	695	3	of	of	ADP
ajis02-2967	695	4	perceived	perceive	VERB
ajis02-2967	695	5	novelty	novelty	NOUN
ajis02-2967	695	6	on	on	ADP
ajis02-2967	695	7	the	the	DET
ajis02-2967	695	8	adoption	adoption	NOUN
ajis02-2967	695	9	of	of	ADP
ajis02-2967	695	10	information	information	NOUN
ajis02-2967	695	11	technology	technology	NOUN
ajis02-2967	695	12	innovations	innovation	NOUN
ajis02-2967	695	13	:	:	PUNCT
ajis02-2967	695	14	a	a	DET
ajis02-2967	695	15	risk	risk	NOUN
ajis02-2967	695	16	/	/	SYM
ajis02-2967	695	17	reward	reward	NOUN
ajis02-2967	695	18	perspective	perspective	NOUN
ajis02-2967	695	19	.	.	PUNCT
ajis02-2967	696	1	decision	decision	NOUN
ajis02-2967	696	2	sciences	science	NOUN
ajis02-2967	696	3	,	,	PUNCT
ajis02-2967	696	4	41(4	41(4	NUM
ajis02-2967	696	5	)	)	PUNCT
ajis02-2967	696	6	,	,	PUNCT
ajis02-2967	696	7	813	813	NUM
ajis02-2967	696	8	-	-	SYM
ajis02-2967	696	9	843	843	NUM
ajis02-2967	696	10	.	.	PUNCT
ajis02-2967	697	1	weerakkody	weerakkody	NOUN
ajis02-2967	697	2	,	,	PUNCT
ajis02-2967	697	3	v.	v.	PROPN
ajis02-2967	697	4	,	,	PUNCT
ajis02-2967	697	5	el	el	PROPN
ajis02-2967	697	6	-	-	PUNCT
ajis02-2967	697	7	haddadeh	haddadeh	PROPN
ajis02-2967	697	8	,	,	PUNCT
ajis02-2967	697	9	r.	r.	PROPN
ajis02-2967	697	10	,	,	PUNCT
ajis02-2967	697	11	al	al	PROPN
ajis02-2967	697	12	-	-	PUNCT
ajis02-2967	697	13	sobhi	sobhi	PROPN
ajis02-2967	697	14	,	,	PUNCT
ajis02-2967	697	15	f.	f.	PROPN
ajis02-2967	697	16	,	,	PUNCT
ajis02-2967	697	17	shareef	shareef	PROPN
ajis02-2967	697	18	,	,	PUNCT
ajis02-2967	697	19	m.	m.	NOUN
ajis02-2967	697	20	a.	a.	PROPN
ajis02-2967	697	21	,	,	PUNCT
ajis02-2967	697	22	&	&	CCONJ
ajis02-2967	697	23	dwivedi	dwivedi	PROPN
ajis02-2967	697	24	,	,	PUNCT
ajis02-2967	697	25	y.	y.	PROPN
ajis02-2967	697	26	k.	k.	PROPN
ajis02-2967	698	1	(	(	PUNCT
ajis02-2967	698	2	2013	2013	NUM
ajis02-2967	698	3	)	)	PUNCT
ajis02-2967	698	4	.	.	PUNCT
ajis02-2967	699	1	examining	examine	VERB
ajis02-2967	699	2	the	the	DET
ajis02-2967	699	3	influence	influence	NOUN
ajis02-2967	699	4	of	of	ADP
ajis02-2967	699	5	intermediaries	intermediary	NOUN
ajis02-2967	699	6	in	in	ADP
ajis02-2967	699	7	facilitating	facilitate	VERB
ajis02-2967	699	8	e	e	NOUN
ajis02-2967	699	9	-	-	NOUN
ajis02-2967	699	10	government	government	ADJ
ajis02-2967	699	11	adoption	adoption	NOUN
ajis02-2967	699	12	:	:	PUNCT
ajis02-2967	699	13	an	an	DET
ajis02-2967	699	14	empirical	empirical	ADJ
ajis02-2967	699	15	investigation	investigation	NOUN
ajis02-2967	699	16	.	.	PUNCT
ajis02-2967	700	1	international	international	ADJ
ajis02-2967	700	2	journal	journal	PROPN
ajis02-2967	700	3	of	of	ADP
ajis02-2967	700	4	information	information	NOUN
ajis02-2967	700	5	management	management	NOUN
ajis02-2967	700	6	,	,	PUNCT
ajis02-2967	700	7	33(5	33(5	NUM
ajis02-2967	700	8	)	)	PUNCT
ajis02-2967	700	9	,	,	PUNCT
ajis02-2967	700	10	716	716	NUM
ajis02-2967	700	11	–	–	PUNCT
ajis02-2967	700	12	725	725	NUM
ajis02-2967	700	13	australasian	australasian	ADJ
ajis02-2967	700	14	journal	journal	NOUN
ajis02-2967	700	15	of	of	ADP
ajis02-2967	700	16	information	information	PROPN
ajis02-2967	700	17	systems	systems	PROPN
ajis02-2967	700	18	roy	roy	PROPN
ajis02-2967	700	19	,	,	PUNCT
ajis02-2967	700	20	singh	singh	PROPN
ajis02-2967	700	21	&	&	CCONJ
ajis02-2967	700	22	shabnam	shabnam	PROPN
ajis02-2967	700	23	2021	2021	NUM
ajis02-2967	700	24	,	,	PUNCT
ajis02-2967	700	25	vol	vol	NOUN
ajis02-2967	700	26	25	25	NUM
ajis02-2967	700	27	,	,	PUNCT
ajis02-2967	700	28	research	research	NOUN
ajis02-2967	700	29	on	on	ADP
ajis02-2967	700	30	user	user	NOUN
ajis02-2967	700	31	involvement	involvement	NOUN
ajis02-2967	700	32	modelling	model	VERB
ajis02-2967	700	33	customer	customer	NOUN
ajis02-2967	700	34	engagement	engagement	NOUN
ajis02-2967	700	35	behaviour	behaviour	NOUN
ajis02-2967	700	36	28	28	NUM
ajis02-2967	700	37	weerakkody	weerakkody	NOUN
ajis02-2967	700	38	,	,	PUNCT
ajis02-2967	700	39	v.	v.	PROPN
ajis02-2967	700	40	,	,	PUNCT
ajis02-2967	700	41	irani	irani	PROPN
ajis02-2967	700	42	,	,	PUNCT
ajis02-2967	700	43	z.	z.	PROPN
ajis02-2967	700	44	,	,	PUNCT
ajis02-2967	700	45	kapoor	kapoor	PROPN
ajis02-2967	700	46	,	,	PUNCT
ajis02-2967	700	47	k.	k.	PROPN
ajis02-2967	700	48	,	,	PUNCT
ajis02-2967	700	49	sivarajah	sivarajah	PROPN
ajis02-2967	700	50	,	,	PUNCT
ajis02-2967	700	51	u.	u.	PROPN
ajis02-2967	700	52	,	,	PUNCT
ajis02-2967	700	53	&	&	CCONJ
ajis02-2967	700	54	dwivedi	dwivedi	PROPN
ajis02-2967	700	55	,	,	PUNCT
ajis02-2967	700	56	y.	y.	PROPN
ajis02-2967	700	57	k.	k.	PROPN
ajis02-2967	700	58	(	(	PUNCT
ajis02-2967	700	59	2017	2017	NUM
ajis02-2967	700	60	)	)	PUNCT
ajis02-2967	700	61	.	.	PUNCT
ajis02-2967	701	1	open	open	ADJ
ajis02-2967	701	2	data	datum	NOUN
ajis02-2967	701	3	and	and	CCONJ
ajis02-2967	701	4	its	its	PRON
ajis02-2967	701	5	usability	usability	NOUN
ajis02-2967	701	6	:	:	PUNCT
ajis02-2967	701	7	an	an	DET
ajis02-2967	701	8	empirical	empirical	ADJ
ajis02-2967	701	9	view	view	NOUN
ajis02-2967	701	10	from	from	ADP
ajis02-2967	701	11	the	the	DET
ajis02-2967	701	12	citizen	citizen	NOUN
ajis02-2967	701	13	’s	’s	PART
ajis02-2967	701	14	perspective	perspective	NOUN
ajis02-2967	701	15	.	.	PUNCT
ajis02-2967	702	1	information	information	NOUN
ajis02-2967	702	2	systems	system	NOUN
ajis02-2967	702	3	frontiers	frontier	NOUN
ajis02-2967	702	4	,	,	PUNCT
ajis02-2967	702	5	19(2	19(2	NUM
ajis02-2967	702	6	)	)	PUNCT
ajis02-2967	702	7	,	,	PUNCT
ajis02-2967	702	8	285	285	NUM
ajis02-2967	702	9	-	-	SYM
ajis02-2967	702	10	300	300	NUM
ajis02-2967	702	11	.	.	PUNCT
ajis02-2967	703	1	weijters	weijter	NOUN
ajis02-2967	703	2	,	,	PUNCT
ajis02-2967	703	3	b.	b.	PROPN
ajis02-2967	703	4	,	,	PUNCT
ajis02-2967	703	5	rangarajan	rangarajan	PROPN
ajis02-2967	703	6	,	,	PUNCT
ajis02-2967	703	7	d.	d.	PROPN
ajis02-2967	703	8	,	,	PUNCT
ajis02-2967	703	9	falk	falk	NOUN
ajis02-2967	703	10	,	,	PUNCT
ajis02-2967	703	11	t.	t.	PROPN
ajis02-2967	703	12	,	,	PUNCT
ajis02-2967	703	13	&	&	CCONJ
ajis02-2967	703	14	schillewaert	schillewaert	PROPN
ajis02-2967	703	15	,	,	PUNCT
ajis02-2967	703	16	n.	n.	PROPN
ajis02-2967	703	17	(	(	PUNCT
ajis02-2967	703	18	2007	2007	NUM
ajis02-2967	703	19	)	)	PUNCT
ajis02-2967	703	20	.	.	PUNCT
ajis02-2967	704	1	determinants	determinant	NOUN
ajis02-2967	704	2	and	and	CCONJ
ajis02-2967	704	3	outcomes	outcome	NOUN
ajis02-2967	704	4	of	of	ADP
ajis02-2967	704	5	customers	customer	NOUN
ajis02-2967	704	6	'	'	PART
ajis02-2967	704	7	use	use	NOUN
ajis02-2967	704	8	of	of	ADP
ajis02-2967	704	9	self	self	NOUN
ajis02-2967	704	10	-	-	PUNCT
ajis02-2967	704	11	service	service	NOUN
ajis02-2967	704	12	technology	technology	NOUN
ajis02-2967	704	13	in	in	ADP
ajis02-2967	704	14	a	a	DET
ajis02-2967	704	15	retail	retail	ADJ
ajis02-2967	704	16	setting	setting	NOUN
ajis02-2967	704	17	.	.	PUNCT
ajis02-2967	705	1	journal	journal	NOUN
ajis02-2967	705	2	of	of	ADP
ajis02-2967	705	3	service	service	NOUN
ajis02-2967	705	4	research	research	NOUN
ajis02-2967	705	5	,	,	PUNCT
ajis02-2967	705	6	10(1	10(1	NUM
ajis02-2967	705	7	)	)	PUNCT
ajis02-2967	705	8	,	,	PUNCT
ajis02-2967	705	9	3	3	NUM
ajis02-2967	705	10	-	-	SYM
ajis02-2967	705	11	21	21	NUM
ajis02-2967	705	12	.	.	PUNCT
ajis02-2967	706	1	westaby	westaby	NOUN
ajis02-2967	706	2	,	,	PUNCT
ajis02-2967	706	3	j.	j.	PROPN
ajis02-2967	706	4	d.	d.	PROPN
ajis02-2967	706	5	(	(	PUNCT
ajis02-2967	706	6	2005	2005	NUM
ajis02-2967	706	7	)	)	PUNCT
ajis02-2967	706	8	.	.	PUNCT
ajis02-2967	707	1	behavioural	behavioural	ADJ
ajis02-2967	707	2	reasoning	reasoning	NOUN
ajis02-2967	707	3	theory	theory	NOUN
ajis02-2967	707	4	:	:	PUNCT
ajis02-2967	707	5	identifying	identify	VERB
ajis02-2967	707	6	new	new	ADJ
ajis02-2967	707	7	linkages	linkage	NOUN
ajis02-2967	707	8	underlying	underlying	ADJ
ajis02-2967	707	9	intentions	intention	NOUN
ajis02-2967	707	10	and	and	CCONJ
ajis02-2967	707	11	behaviour	behaviour	NOUN
ajis02-2967	707	12	.	.	PUNCT
ajis02-2967	708	1	organisational	organisational	ADJ
ajis02-2967	708	2	behaviour	behaviour	NOUN
ajis02-2967	708	3	and	and	CCONJ
ajis02-2967	708	4	human	human	ADJ
ajis02-2967	708	5	decision	decision	NOUN
ajis02-2967	708	6	processes	process	NOUN
ajis02-2967	708	7	,	,	PUNCT
ajis02-2967	708	8	98(2	98(2	NUM
ajis02-2967	708	9	)	)	PUNCT
ajis02-2967	708	10	,	,	PUNCT
ajis02-2967	708	11	97	97	NUM
ajis02-2967	708	12	-	-	SYM
ajis02-2967	708	13	120	120	NUM
ajis02-2967	708	14	.	.	PUNCT
ajis02-2967	709	1	white	white	ADJ
ajis02-2967	709	2	,	,	PUNCT
ajis02-2967	709	3	a.	a.	NOUN
ajis02-2967	709	4	,	,	PUNCT
ajis02-2967	709	5	breazeale	breazeale	NOUN
ajis02-2967	709	6	,	,	PUNCT
ajis02-2967	709	7	m.	m.	NOUN
ajis02-2967	709	8	,	,	PUNCT
ajis02-2967	709	9	&	&	CCONJ
ajis02-2967	709	10	collier	collier	PROPN
ajis02-2967	709	11	,	,	PUNCT
ajis02-2967	709	12	j.	j.	PROPN
ajis02-2967	709	13	e.	e.	PROPN
ajis02-2967	709	14	(	(	PUNCT
ajis02-2967	709	15	2012	2012	NUM
ajis02-2967	709	16	)	)	PUNCT
ajis02-2967	709	17	.	.	PUNCT
ajis02-2967	710	1	the	the	DET
ajis02-2967	710	2	effects	effect	NOUN
ajis02-2967	710	3	of	of	ADP
ajis02-2967	710	4	perceived	perceive	VERB
ajis02-2967	710	5	fairness	fairness	NOUN
ajis02-2967	710	6	on	on	ADP
ajis02-2967	710	7	customer	customer	NOUN
ajis02-2967	710	8	responses	response	NOUN
ajis02-2967	710	9	to	to	ADP
ajis02-2967	710	10	retailer	retailer	NOUN
ajis02-2967	710	11	sst	sst	NOUN
ajis02-2967	710	12	push	push	NOUN
ajis02-2967	710	13	policies	policy	NOUN
ajis02-2967	710	14	.	.	PUNCT
ajis02-2967	711	1	journal	journal	NOUN
ajis02-2967	711	2	of	of	ADP
ajis02-2967	711	3	retailing	retailing	NOUN
ajis02-2967	711	4	,	,	PUNCT
ajis02-2967	711	5	88(2	88(2	NUM
ajis02-2967	711	6	)	)	PUNCT
ajis02-2967	711	7	,	,	PUNCT
ajis02-2967	711	8	250	250	NUM
ajis02-2967	711	9	-	-	SYM
ajis02-2967	711	10	261	261	NUM
ajis02-2967	711	11	.	.	PUNCT
ajis02-2967	712	1	willems	willem	NOUN
ajis02-2967	712	2	,	,	PUNCT
ajis02-2967	712	3	k.	k.	PROPN
ajis02-2967	712	4	,	,	PUNCT
ajis02-2967	712	5	smolders	smolder	NOUN
ajis02-2967	712	6	,	,	PUNCT
ajis02-2967	712	7	a.	a.	NOUN
ajis02-2967	712	8	,	,	PUNCT
ajis02-2967	712	9	brengman	brengman	NOUN
ajis02-2967	712	10	,	,	PUNCT
ajis02-2967	712	11	m.	m.	NOUN
ajis02-2967	712	12	,	,	PUNCT
ajis02-2967	712	13	luyten	luyten	PROPN
ajis02-2967	712	14	,	,	PUNCT
ajis02-2967	712	15	k.	k.	PROPN
ajis02-2967	712	16	,	,	PUNCT
ajis02-2967	712	17	&	&	CCONJ
ajis02-2967	712	18	schöning	schöning	PROPN
ajis02-2967	712	19	,	,	PUNCT
ajis02-2967	712	20	j.	j.	PROPN
ajis02-2967	712	21	(	(	PUNCT
ajis02-2967	712	22	2017	2017	NUM
ajis02-2967	712	23	)	)	PUNCT
ajis02-2967	712	24	.	.	PUNCT
ajis02-2967	713	1	the	the	DET
ajis02-2967	713	2	path	path	NOUN
ajis02-2967	713	3	-	-	PUNCT
ajis02-2967	713	4	topurchase	topurchase	NOUN
ajis02-2967	713	5	is	be	AUX
ajis02-2967	713	6	paved	pave	VERB
ajis02-2967	713	7	with	with	ADP
ajis02-2967	713	8	digital	digital	ADJ
ajis02-2967	713	9	opportunities	opportunity	NOUN
ajis02-2967	713	10	:	:	PUNCT
ajis02-2967	713	11	an	an	DET
ajis02-2967	713	12	inventory	inventory	NOUN
ajis02-2967	713	13	of	of	ADP
ajis02-2967	713	14	shopper	shopper	NOUN
ajis02-2967	713	15	-	-	PUNCT
ajis02-2967	713	16	oriented	orient	VERB
ajis02-2967	713	17	retail	retail	ADJ
ajis02-2967	713	18	technologies	technology	NOUN
ajis02-2967	713	19	.	.	PUNCT
ajis02-2967	714	1	technological	technological	ADJ
ajis02-2967	714	2	forecasting	forecasting	NOUN
ajis02-2967	714	3	and	and	CCONJ
ajis02-2967	714	4	social	social	ADJ
ajis02-2967	714	5	change	change	NOUN
ajis02-2967	714	6	,	,	PUNCT
ajis02-2967	714	7	124	124	NUM
ajis02-2967	714	8	,	,	PUNCT
ajis02-2967	714	9	228	228	NUM
ajis02-2967	714	10	-	-	SYM
ajis02-2967	714	11	242	242	NUM
ajis02-2967	714	12	.	.	PUNCT
ajis02-2967	715	1	wu	wu	PROPN
ajis02-2967	715	2	,	,	PUNCT
ajis02-2967	715	3	h.	h.	PROPN
ajis02-2967	715	4	c.	c.	PROPN
ajis02-2967	715	5	,	,	PUNCT
ajis02-2967	715	6	&	&	CCONJ
ajis02-2967	715	7	cheng	cheng	PROPN
ajis02-2967	715	8	,	,	PUNCT
ajis02-2967	715	9	c.	c.	PROPN
ajis02-2967	715	10	c.	c.	PROPN
ajis02-2967	715	11	(	(	PUNCT
ajis02-2967	715	12	2018	2018	NUM
ajis02-2967	715	13	)	)	PUNCT
ajis02-2967	715	14	.	.	PUNCT
ajis02-2967	716	1	what	what	PRON
ajis02-2967	716	2	drives	drive	VERB
ajis02-2967	716	3	experiential	experiential	ADJ
ajis02-2967	716	4	loyalty	loyalty	NOUN
ajis02-2967	716	5	toward	toward	ADP
ajis02-2967	716	6	smart	smart	ADJ
ajis02-2967	716	7	restaurants	restaurant	NOUN
ajis02-2967	716	8	?	?	PUNCT
ajis02-2967	717	1	the	the	DET
ajis02-2967	717	2	case	case	NOUN
ajis02-2967	717	3	study	study	NOUN
ajis02-2967	717	4	of	of	ADP
ajis02-2967	717	5	kfc	kfc	PROPN
ajis02-2967	717	6	in	in	ADP
ajis02-2967	717	7	beijing	beijing	PROPN
ajis02-2967	717	8	.	.	PUNCT
ajis02-2967	718	1	journal	journal	PROPN
ajis02-2967	718	2	of	of	ADP
ajis02-2967	718	3	hospitality	hospitality	NOUN
ajis02-2967	718	4	marketing	marketing	NOUN
ajis02-2967	718	5	&	&	CCONJ
ajis02-2967	718	6	management	management	NOUN
ajis02-2967	718	7	,	,	PUNCT
ajis02-2967	718	8	27(2	27(2	NUM
ajis02-2967	718	9	)	)	PUNCT
ajis02-2967	718	10	,	,	PUNCT
ajis02-2967	718	11	151	151	NUM
ajis02-2967	718	12	-	-	SYM
ajis02-2967	718	13	177	177	NUM
ajis02-2967	718	14	.	.	PUNCT
ajis02-2967	719	1	wünderlich	wünderlich	PROPN
ajis02-2967	719	2	,	,	PUNCT
ajis02-2967	719	3	n.	n.	PROPN
ajis02-2967	719	4	v.	v.	PROPN
ajis02-2967	719	5	,	,	PUNCT
ajis02-2967	719	6	heinonen	heinonen	PROPN
ajis02-2967	719	7	,	,	PUNCT
ajis02-2967	719	8	k.	k.	PROPN
ajis02-2967	719	9	,	,	PUNCT
ajis02-2967	719	10	ostrom	ostrom	PROPN
ajis02-2967	719	11	,	,	PUNCT
ajis02-2967	719	12	a.	a.	PROPN
ajis02-2967	719	13	l.	l.	PROPN
ajis02-2967	719	14	,	,	PUNCT
ajis02-2967	719	15	patricio	patricio	PROPN
ajis02-2967	719	16	,	,	PUNCT
ajis02-2967	719	17	l.	l.	PROPN
ajis02-2967	719	18	,	,	PUNCT
ajis02-2967	719	19	sousa	sousa	PROPN
ajis02-2967	719	20	,	,	PUNCT
ajis02-2967	719	21	r.	r.	PROPN
ajis02-2967	719	22	,	,	PUNCT
ajis02-2967	719	23	voss	voss	PROPN
ajis02-2967	719	24	,	,	PUNCT
ajis02-2967	719	25	c.	c.	PROPN
ajis02-2967	719	26	,	,	PUNCT
ajis02-2967	719	27	&	&	CCONJ
ajis02-2967	719	28	lemmink	lemmink	VERB
ajis02-2967	719	29	,	,	PUNCT
ajis02-2967	719	30	j.	j.	PROPN
ajis02-2967	719	31	g.	g.	PROPN
ajis02-2967	719	32	(	(	PUNCT
ajis02-2967	719	33	2015	2015	NUM
ajis02-2967	719	34	)	)	PUNCT
ajis02-2967	719	35	.	.	PUNCT
ajis02-2967	720	1	"	"	PUNCT
ajis02-2967	720	2	futurising	futurise	VERB
ajis02-2967	720	3	"	"	PUNCT
ajis02-2967	720	4	smart	smart	ADJ
ajis02-2967	720	5	service	service	NOUN
ajis02-2967	720	6	:	:	PUNCT
ajis02-2967	720	7	implications	implication	NOUN
ajis02-2967	720	8	for	for	ADP
ajis02-2967	720	9	service	service	NOUN
ajis02-2967	720	10	researchers	researcher	NOUN
ajis02-2967	720	11	and	and	CCONJ
ajis02-2967	720	12	managers	manager	NOUN
ajis02-2967	720	13	.	.	PUNCT
ajis02-2967	721	1	journal	journal	PROPN
ajis02-2967	721	2	of	of	ADP
ajis02-2967	721	3	services	service	NOUN
ajis02-2967	721	4	marketing	marketing	NOUN
ajis02-2967	721	5	,	,	PUNCT
ajis02-2967	721	6	29	29	NUM
ajis02-2967	721	7	(	(	PUNCT
ajis02-2967	721	8	6	6	NUM
ajis02-2967	721	9	-	-	SYM
ajis02-2967	721	10	7	7	NUM
ajis02-2967	721	11	)	)	PUNCT
ajis02-2967	721	12	,	,	PUNCT
ajis02-2967	721	13	442	442	NUM
ajis02-2967	721	14	-	-	SYM
ajis02-2967	721	15	447	447	NUM
ajis02-2967	721	16	yi	yi	NOUN
ajis02-2967	721	17	,	,	PUNCT
ajis02-2967	721	18	y.	y.	PROPN
ajis02-2967	721	19	,	,	PUNCT
ajis02-2967	721	20	gong	gong	PROPN
ajis02-2967	721	21	,	,	PUNCT
ajis02-2967	721	22	t.	t.	PROPN
ajis02-2967	721	23	,	,	PUNCT
ajis02-2967	721	24	lee	lee	PROPN
ajis02-2967	721	25	,	,	PUNCT
ajis02-2967	721	26	h.	h.	PROPN
ajis02-2967	721	27	,	,	PUNCT
ajis02-2967	721	28	2013	2013	NUM
ajis02-2967	721	29	.	.	PUNCT
ajis02-2967	722	1	the	the	DET
ajis02-2967	722	2	impact	impact	NOUN
ajis02-2967	722	3	of	of	ADP
ajis02-2967	722	4	other	other	ADJ
ajis02-2967	722	5	customers	customer	NOUN
ajis02-2967	722	6	on	on	ADP
ajis02-2967	722	7	customer	customer	NOUN
ajis02-2967	722	8	citizenship	citizenship	NOUN
ajis02-2967	722	9	behaviour	behaviour	NOUN
ajis02-2967	722	10	.	.	PUNCT
ajis02-2967	723	1	psychology	psychology	NOUN
ajis02-2967	723	2	&	&	CCONJ
ajis02-2967	723	3	marketing	marketing	PROPN
ajis02-2967	723	4	.	.	PUNCT
ajis02-2967	724	1	30	30	NUM
ajis02-2967	724	2	(	(	PUNCT
ajis02-2967	724	3	4	4	NUM
ajis02-2967	724	4	)	)	PUNCT
ajis02-2967	724	5	,	,	PUNCT
ajis02-2967	724	6	341–356	341–356	NUM
ajis02-2967	724	7	.	.	PUNCT
ajis02-2967	725	1	zhou	zhou	PROPN
ajis02-2967	725	2	,	,	PUNCT
ajis02-2967	725	3	t.	t.	PROPN
ajis02-2967	725	4	,	,	PUNCT
ajis02-2967	725	5	lu	lu	PROPN
ajis02-2967	725	6	,	,	PUNCT
ajis02-2967	725	7	y.	y.	PROPN
ajis02-2967	725	8	,	,	PUNCT
ajis02-2967	725	9	&	&	CCONJ
ajis02-2967	725	10	wang	wang	PROPN
ajis02-2967	725	11	,	,	PUNCT
ajis02-2967	725	12	b.	b.	PROPN
ajis02-2967	725	13	(	(	PUNCT
ajis02-2967	725	14	2010	2010	NUM
ajis02-2967	725	15	)	)	PUNCT
ajis02-2967	725	16	.	.	PUNCT
ajis02-2967	726	1	integrating	integrate	VERB
ajis02-2967	726	2	ttf	ttf	PROPN
ajis02-2967	726	3	and	and	CCONJ
ajis02-2967	726	4	utaut	utaut	NOUN
ajis02-2967	726	5	to	to	PART
ajis02-2967	726	6	explain	explain	VERB
ajis02-2967	726	7	mobile	mobile	ADJ
ajis02-2967	726	8	banking	banking	NOUN
ajis02-2967	726	9	user	user	NOUN
ajis02-2967	726	10	adoption	adoption	NOUN
ajis02-2967	726	11	.	.	PUNCT
ajis02-2967	727	1	computers	computer	NOUN
ajis02-2967	727	2	in	in	ADP
ajis02-2967	727	3	human	human	ADJ
ajis02-2967	727	4	behaviour	behaviour	NOUN
ajis02-2967	727	5	,	,	PUNCT
ajis02-2967	727	6	26(4	26(4	NUM
ajis02-2967	727	7	)	)	PUNCT
ajis02-2967	727	8	,	,	PUNCT
ajis02-2967	727	9	760	760	NUM
ajis02-2967	727	10	-	-	SYM
ajis02-2967	727	11	767	767	NUM
ajis02-2967	727	12	.	.	PUNCT
ajis02-2967	728	1	zhao	zhao	NOUN
ajis02-2967	728	2	,	,	PUNCT
ajis02-2967	728	3	x.	x.	PROPN
ajis02-2967	728	4	,	,	PUNCT
ajis02-2967	728	5	lynch	lynch	PROPN
ajis02-2967	728	6	jr	jr	PROPN
ajis02-2967	728	7	,	,	PUNCT
ajis02-2967	728	8	j.	j.	PROPN
ajis02-2967	728	9	g.	g.	PROPN
ajis02-2967	728	10	,	,	PUNCT
ajis02-2967	728	11	&	&	CCONJ
ajis02-2967	728	12	chen	chen	PROPN
ajis02-2967	728	13	,	,	PUNCT
ajis02-2967	728	14	q.	q.	PROPN
ajis02-2967	728	15	(	(	PUNCT
ajis02-2967	728	16	2010	2010	NUM
ajis02-2967	728	17	)	)	PUNCT
ajis02-2967	728	18	.	.	PUNCT
ajis02-2967	729	1	reconsidering	reconsider	VERB
ajis02-2967	729	2	baron	baron	NOUN
ajis02-2967	729	3	and	and	CCONJ
ajis02-2967	729	4	kenny	kenny	PROPN
ajis02-2967	729	5	:	:	PUNCT
ajis02-2967	729	6	myths	myth	NOUN
ajis02-2967	729	7	and	and	CCONJ
ajis02-2967	729	8	truths	truth	NOUN
ajis02-2967	729	9	about	about	ADP
ajis02-2967	729	10	mediation	mediation	NOUN
ajis02-2967	729	11	analysis	analysis	NOUN
ajis02-2967	729	12	.	.	PUNCT
ajis02-2967	730	1	journal	journal	NOUN
ajis02-2967	730	2	of	of	ADP
ajis02-2967	730	3	consumer	consumer	NOUN
ajis02-2967	730	4	research	research	NOUN
ajis02-2967	730	5	,	,	PUNCT
ajis02-2967	730	6	37(2	37(2	PROPN
ajis02-2967	730	7	)	)	PUNCT
ajis02-2967	730	8	,	,	PUNCT
ajis02-2967	730	9	197	197	NUM
ajis02-2967	730	10	-	-	SYM
ajis02-2967	730	11	206	206	NUM
ajis02-2967	730	12	.	.	PUNCT
ajis02-2967	731	1	zuiderwijk	zuiderwijk	NOUN
ajis02-2967	731	2	,	,	PUNCT
ajis02-2967	731	3	a.	a.	PROPN
ajis02-2967	731	4	,	,	PUNCT
ajis02-2967	731	5	janssen	janssen	PROPN
ajis02-2967	731	6	,	,	PUNCT
ajis02-2967	731	7	m.	m.	NOUN
ajis02-2967	731	8	,	,	PUNCT
ajis02-2967	731	9	&	&	CCONJ
ajis02-2967	731	10	dwivedi	dwivedi	PROPN
ajis02-2967	731	11	,	,	PUNCT
ajis02-2967	731	12	y.	y.	PROPN
ajis02-2967	731	13	k.	k.	PROPN
ajis02-2967	732	1	(	(	PUNCT
ajis02-2967	732	2	2015	2015	NUM
ajis02-2967	732	3	)	)	PUNCT
ajis02-2967	732	4	.	.	PUNCT
ajis02-2967	733	1	acceptance	acceptance	NOUN
ajis02-2967	733	2	and	and	CCONJ
ajis02-2967	733	3	use	use	VERB
ajis02-2967	733	4	predictors	predictor	NOUN
ajis02-2967	733	5	of	of	ADP
ajis02-2967	733	6	open	open	ADJ
ajis02-2967	733	7	data	datum	NOUN
ajis02-2967	733	8	technologies	technology	NOUN
ajis02-2967	733	9	:	:	PUNCT
ajis02-2967	733	10	drawing	draw	VERB
ajis02-2967	733	11	upon	upon	SCONJ
ajis02-2967	733	12	the	the	DET
ajis02-2967	733	13	unified	unified	ADJ
ajis02-2967	733	14	theory	theory	NOUN
ajis02-2967	733	15	of	of	ADP
ajis02-2967	733	16	acceptance	acceptance	NOUN
ajis02-2967	733	17	and	and	CCONJ
ajis02-2967	733	18	use	use	NOUN
ajis02-2967	733	19	of	of	ADP
ajis02-2967	733	20	technology	technology	NOUN
ajis02-2967	733	21	.	.	PUNCT
ajis02-2967	734	1	government	government	NOUN
ajis02-2967	734	2	information	information	NOUN
ajis02-2967	734	3	quarterly	quarterly	ADV
ajis02-2967	734	4	,	,	PUNCT
ajis02-2967	734	5	32(4	32(4	NUM
ajis02-2967	734	6	)	)	PUNCT
ajis02-2967	734	7	,	,	PUNCT
ajis02-2967	734	8	429–440	429–440	NUM
ajis02-2967	734	9	.	.	PUNCT
ajis02-2967	735	1	appendix	appendix	VERB
ajis02-2967	735	2	a	a	DET
ajis02-2967	735	3	:	:	PUNCT
ajis02-2967	735	4	study	study	NOUN
ajis02-2967	735	5	instruments	instrument	NOUN
ajis02-2967	735	6	for	for	ADP
ajis02-2967	735	7	measuring	measure	VERB
ajis02-2967	735	8	srt	srt	ADJ
ajis02-2967	735	9	novelty	novelty	NOUN
ajis02-2967	735	10	1	1	NUM
ajis02-2967	735	11	.	.	PUNCT
ajis02-2967	736	1	[	[	X
ajis02-2967	736	2	srt	srt	NOUN
ajis02-2967	736	3	]	]	PUNCT
ajis02-2967	736	4	stimulates	stimulate	VERB
ajis02-2967	736	5	my	my	PRON
ajis02-2967	736	6	curiosity	curiosity	NOUN
ajis02-2967	736	7	2	2	NUM
ajis02-2967	736	8	.	.	PUNCT
ajis02-2967	737	1	[	[	X
ajis02-2967	737	2	srt	srt	NOUN
ajis02-2967	737	3	]	]	X
ajis02-2967	737	4	arouses	arouse	VERB
ajis02-2967	737	5	my	my	PRON
ajis02-2967	737	6	imagination	imagination	NOUN
ajis02-2967	737	7	3	3	NUM
ajis02-2967	737	8	.	.	PUNCT
ajis02-2967	738	1	[	[	X
ajis02-2967	738	2	srt	srt	NOUN
ajis02-2967	738	3	]	]	X
ajis02-2967	738	4	made	make	VERB
ajis02-2967	738	5	me	i	PRON
ajis02-2967	738	6	feel	feel	VERB
ajis02-2967	738	7	interested	interested	ADJ
ajis02-2967	738	8	in	in	ADP
ajis02-2967	738	9	it	it	PRON
ajis02-2967	738	10	4	4	NUM
ajis02-2967	738	11	.	.	PUNCT
ajis02-2967	739	1	[	[	X
ajis02-2967	739	2	srt	srt	NOUN
ajis02-2967	739	3	]	]	X
ajis02-2967	739	4	incited	incite	VERB
ajis02-2967	739	5	my	my	PRON
ajis02-2967	739	6	inquisitiveness	inquisitiveness	NOUN
ajis02-2967	739	7	effectiveness	effectiveness	NOUN
ajis02-2967	739	8	1	1	NUM
ajis02-2967	739	9	.	.	PUNCT
ajis02-2967	740	1	[	[	X
ajis02-2967	740	2	srt	srt	NOUN
ajis02-2967	740	3	]	]	PUNCT
ajis02-2967	740	4	allows	allow	VERB
ajis02-2967	740	5	me	i	PRON
ajis02-2967	740	6	to	to	PART
ajis02-2967	740	7	have	have	VERB
ajis02-2967	740	8	a	a	DET
ajis02-2967	740	9	more	more	ADV
ajis02-2967	740	10	efficient	efficient	ADJ
ajis02-2967	740	11	shopping	shopping	NOUN
ajis02-2967	740	12	experience	experience	NOUN
ajis02-2967	740	13	2	2	NUM
ajis02-2967	740	14	.	.	PUNCT
ajis02-2967	741	1	[	[	X
ajis02-2967	741	2	srt	srt	NOUN
ajis02-2967	741	3	]	]	PUNCT
ajis02-2967	741	4	improves	improve	VERB
ajis02-2967	741	5	the	the	DET
ajis02-2967	741	6	productivity	productivity	NOUN
ajis02-2967	741	7	of	of	ADP
ajis02-2967	741	8	my	my	PRON
ajis02-2967	741	9	shopping	shopping	NOUN
ajis02-2967	741	10	experience	experience	NOUN
ajis02-2967	741	11	3	3	NUM
ajis02-2967	741	12	.	.	PUNCT
ajis02-2967	742	1	i	i	PRON
ajis02-2967	742	2	find	find	VERB
ajis02-2967	742	3	using	use	VERB
ajis02-2967	742	4	a	a	DET
ajis02-2967	742	5	[	[	X
ajis02-2967	742	6	srt	srt	NOUN
ajis02-2967	742	7	]	]	X
ajis02-2967	742	8	can	can	AUX
ajis02-2967	742	9	help	help	VERB
ajis02-2967	742	10	me	i	PRON
ajis02-2967	742	11	to	to	PART
ajis02-2967	742	12	have	have	VERB
ajis02-2967	742	13	a	a	DET
ajis02-2967	742	14	smoother	smooth	ADJ
ajis02-2967	742	15	shopping	shopping	NOUN
ajis02-2967	742	16	experience	experience	NOUN
ajis02-2967	742	17	australasian	australasian	ADJ
ajis02-2967	742	18	journal	journal	NOUN
ajis02-2967	742	19	of	of	ADP
ajis02-2967	742	20	information	information	PROPN
ajis02-2967	742	21	systems	systems	PROPN
ajis02-2967	742	22	roy	roy	PROPN
ajis02-2967	742	23	,	,	PUNCT
ajis02-2967	742	24	singh	singh	PROPN
ajis02-2967	742	25	&	&	CCONJ
ajis02-2967	742	26	shabnam	shabnam	PROPN
ajis02-2967	742	27	2021	2021	NUM
ajis02-2967	742	28	,	,	PUNCT
ajis02-2967	742	29	vol	vol	NOUN
ajis02-2967	742	30	25	25	NUM
ajis02-2967	742	31	,	,	PUNCT
ajis02-2967	742	32	research	research	NOUN
ajis02-2967	742	33	on	on	ADP
ajis02-2967	742	34	user	user	NOUN
ajis02-2967	742	35	involvement	involvement	NOUN
ajis02-2967	742	36	modelling	model	VERB
ajis02-2967	742	37	customer	customer	NOUN
ajis02-2967	742	38	engagement	engagement	NOUN
ajis02-2967	742	39	behaviour	behaviour	NOUN
ajis02-2967	742	40	29	29	NUM
ajis02-2967	742	41	4	4	NUM
ajis02-2967	742	42	.	.	PUNCT
ajis02-2967	742	43	using	use	VERB
ajis02-2967	742	44	[	[	PUNCT
ajis02-2967	742	45	srt	srt	NOUN
ajis02-2967	742	46	]	]	X
ajis02-2967	742	47	can	can	AUX
ajis02-2967	742	48	improve	improve	VERB
ajis02-2967	742	49	my	my	PRON
ajis02-2967	742	50	ability	ability	NOUN
ajis02-2967	742	51	to	to	PART
ajis02-2967	742	52	easily	easily	ADV
ajis02-2967	742	53	complete	complete	VERB
ajis02-2967	742	54	a	a	DET
ajis02-2967	742	55	shopping	shopping	NOUN
ajis02-2967	742	56	trip	trip	NOUN
ajis02-2967	742	57	.	.	PUNCT
ajis02-2967	743	1	interaction	interaction	NOUN
ajis02-2967	743	2	quality	quality	NOUN
ajis02-2967	743	3	1	1	NUM
ajis02-2967	743	4	.	.	PUNCT
ajis02-2967	744	1	overall	overall	ADJ
ajis02-2967	744	2	,	,	PUNCT
ajis02-2967	744	3	i	i	PRON
ajis02-2967	744	4	’d	’d	NOUN
ajis02-2967	744	5	say	say	VERB
ajis02-2967	744	6	the	the	DET
ajis02-2967	744	7	quality	quality	NOUN
ajis02-2967	744	8	of	of	ADP
ajis02-2967	744	9	my	my	PRON
ajis02-2967	744	10	interaction	interaction	NOUN
ajis02-2967	744	11	with	with	ADP
ajis02-2967	744	12	the	the	DET
ajis02-2967	744	13	[	[	X
ajis02-2967	744	14	srt	srt	NOUN
ajis02-2967	744	15	]	]	X
ajis02-2967	744	16	is	be	AUX
ajis02-2967	744	17	excellent	excellent	ADJ
ajis02-2967	744	18	2	2	NUM
ajis02-2967	744	19	.	.	PUNCT
ajis02-2967	745	1	i	i	PRON
ajis02-2967	745	2	would	would	AUX
ajis02-2967	745	3	say	say	VERB
ajis02-2967	745	4	that	that	SCONJ
ajis02-2967	745	5	the	the	DET
ajis02-2967	745	6	quality	quality	NOUN
ajis02-2967	745	7	of	of	ADP
ajis02-2967	745	8	my	my	PRON
ajis02-2967	745	9	interaction	interaction	NOUN
ajis02-2967	745	10	with	with	ADP
ajis02-2967	745	11	[	[	X
ajis02-2967	745	12	srt	srt	NOUN
ajis02-2967	745	13	]	]	X
ajis02-2967	745	14	is	be	AUX
ajis02-2967	745	15	high	high	ADJ
ajis02-2967	745	16	performance	performance	NOUN
ajis02-2967	745	17	expectancy	expectancy	NOUN
ajis02-2967	745	18	1	1	NUM
ajis02-2967	745	19	.	.	PUNCT
ajis02-2967	746	1	i	i	PRON
ajis02-2967	746	2	gain	gain	VERB
ajis02-2967	746	3	time	time	NOUN
ajis02-2967	746	4	using	use	VERB
ajis02-2967	746	5	[	[	X
ajis02-2967	746	6	srt	srt	NOUN
ajis02-2967	746	7	]	]	X
ajis02-2967	746	8	2	2	NUM
ajis02-2967	746	9	.	.	PUNCT
ajis02-2967	747	1	[	[	AUX
ajis02-2967	747	2	srt	srt	NOUN
ajis02-2967	747	3	]	]	X
ajis02-2967	747	4	optimises	optimise	VERB
ajis02-2967	747	5	my	my	PRON
ajis02-2967	747	6	shopping	shopping	NOUN
ajis02-2967	747	7	.	.	PUNCT
ajis02-2967	748	1	3	3	X
ajis02-2967	748	2	.	.	PUNCT
ajis02-2967	749	1	[	[	X
ajis02-2967	749	2	srt	srt	NOUN
ajis02-2967	749	3	]	]	PUNCT
ajis02-2967	749	4	allows	allow	VERB
ajis02-2967	749	5	me	i	PRON
ajis02-2967	749	6	to	to	PART
ajis02-2967	749	7	make	make	VERB
ajis02-2967	749	8	my	my	PRON
ajis02-2967	749	9	shopping	shopping	NOUN
ajis02-2967	749	10	quicker	quick	ADV
ajis02-2967	749	11	.	.	PUNCT
ajis02-2967	750	1	4	4	X
ajis02-2967	750	2	.	.	X
ajis02-2967	750	3	shopping	shopping	NOUN
ajis02-2967	750	4	will	will	AUX
ajis02-2967	750	5	be	be	AUX
ajis02-2967	750	6	more	more	ADV
ajis02-2967	750	7	efficient	efficient	ADJ
ajis02-2967	750	8	using	use	VERB
ajis02-2967	750	9	[	[	PUNCT
ajis02-2967	750	10	srt	srt	NOUN
ajis02-2967	750	11	]	]	PUNCT
ajis02-2967	750	12	effort	effort	NOUN
ajis02-2967	750	13	expectancy	expectancy	NOUN
ajis02-2967	750	14	1	1	NUM
ajis02-2967	750	15	.	.	PUNCT
ajis02-2967	751	1	learning	learn	VERB
ajis02-2967	751	2	to	to	PART
ajis02-2967	751	3	use	use	VERB
ajis02-2967	751	4	[	[	PUNCT
ajis02-2967	751	5	srt	srt	NOUN
ajis02-2967	751	6	]	]	X
ajis02-2967	751	7	is	be	AUX
ajis02-2967	751	8	easy	easy	ADJ
ajis02-2967	751	9	.	.	PUNCT
ajis02-2967	752	1	2	2	X
ajis02-2967	752	2	.	.	X
ajis02-2967	752	3	it	it	PRON
ajis02-2967	752	4	’s	’	VERB
ajis02-2967	752	5	easy	easy	ADJ
ajis02-2967	752	6	to	to	PART
ajis02-2967	752	7	use	use	VERB
ajis02-2967	752	8	[	[	X
ajis02-2967	752	9	srt	srt	NOUN
ajis02-2967	752	10	]	]	X
ajis02-2967	752	11	.	.	PUNCT
ajis02-2967	753	1	3	3	X
ajis02-2967	753	2	.	.	X
ajis02-2967	754	1	it	it	PRON
ajis02-2967	754	2	’s	’	VERB
ajis02-2967	754	3	easy	easy	ADJ
ajis02-2967	754	4	to	to	PART
ajis02-2967	754	5	use	use	VERB
ajis02-2967	754	6	the	the	DET
ajis02-2967	754	7	[	[	X
ajis02-2967	754	8	srt	srt	NOUN
ajis02-2967	754	9	]	]	X
ajis02-2967	754	10	skilfully	skilfully	ADV
ajis02-2967	754	11	.	.	PUNCT
ajis02-2967	755	1	4	4	X
ajis02-2967	755	2	.	.	X
ajis02-2967	756	1	i	i	PRON
ajis02-2967	756	2	do	do	AUX
ajis02-2967	756	3	not	not	PART
ajis02-2967	756	4	have	have	VERB
ajis02-2967	756	5	any	any	DET
ajis02-2967	756	6	doubts	doubt	NOUN
ajis02-2967	756	7	about	about	ADP
ajis02-2967	756	8	what	what	PRON
ajis02-2967	756	9	i	i	PRON
ajis02-2967	756	10	’m	’m	AUX
ajis02-2967	756	11	doing	do	VERB
ajis02-2967	756	12	when	when	SCONJ
ajis02-2967	756	13	i	i	PRON
ajis02-2967	756	14	’m	’m	VERB
ajis02-2967	756	15	using	use	VERB
ajis02-2967	756	16	the	the	DET
ajis02-2967	756	17	[	[	X
ajis02-2967	756	18	srt	srt	NOUN
ajis02-2967	756	19	]	]	X
ajis02-2967	756	20	social	social	ADJ
ajis02-2967	756	21	influence	influence	NOUN
ajis02-2967	756	22	1	1	X
ajis02-2967	756	23	.	.	PUNCT
ajis02-2967	757	1	my	my	PRON
ajis02-2967	757	2	friends	friend	NOUN
ajis02-2967	757	3	and	and	CCONJ
ajis02-2967	757	4	peers	peer	NOUN
ajis02-2967	757	5	expect	expect	VERB
ajis02-2967	757	6	me	i	PRON
ajis02-2967	757	7	to	to	PART
ajis02-2967	757	8	use	use	VERB
ajis02-2967	757	9	[	[	X
ajis02-2967	757	10	srt	srt	NOUN
ajis02-2967	757	11	]	]	PUNCT
ajis02-2967	757	12	in	in	ADP
ajis02-2967	757	13	my	my	PRON
ajis02-2967	757	14	shopping	shopping	NOUN
ajis02-2967	757	15	2	2	NUM
ajis02-2967	757	16	.	.	PUNCT
ajis02-2967	758	1	people	people	NOUN
ajis02-2967	758	2	who	who	PRON
ajis02-2967	758	3	influence	influence	VERB
ajis02-2967	758	4	my	my	PRON
ajis02-2967	758	5	behaviour	behaviour	NOUN
ajis02-2967	758	6	think	think	VERB
ajis02-2967	758	7	that	that	SCONJ
ajis02-2967	758	8	i	i	PRON
ajis02-2967	758	9	should	should	AUX
ajis02-2967	758	10	use	use	VERB
ajis02-2967	758	11	[	[	PUNCT
ajis02-2967	758	12	srt	srt	NOUN
ajis02-2967	758	13	]	]	X
ajis02-2967	758	14	3	3	X
ajis02-2967	758	15	.	.	PUNCT
ajis02-2967	759	1	i	i	PRON
ajis02-2967	759	2	find	find	VERB
ajis02-2967	759	3	[	[	X
ajis02-2967	759	4	srt	srt	NOUN
ajis02-2967	759	5	]	]	X
ajis02-2967	759	6	trendy	trendy	ADJ
ajis02-2967	759	7	.	.	PUNCT
ajis02-2967	760	1	4	4	X
ajis02-2967	760	2	.	.	X
ajis02-2967	760	3	the	the	DET
ajis02-2967	760	4	use	use	NOUN
ajis02-2967	760	5	of	of	ADP
ajis02-2967	760	6	[	[	X
ajis02-2967	760	7	srt	srt	NOUN
ajis02-2967	760	8	]	]	PUNCT
ajis02-2967	760	9	gives	give	VERB
ajis02-2967	760	10	me	i	PRON
ajis02-2967	760	11	professional	professional	ADJ
ajis02-2967	760	12	status	status	NOUN
ajis02-2967	760	13	.	.	PUNCT
ajis02-2967	761	1	5	5	X
ajis02-2967	761	2	.	.	X
ajis02-2967	761	3	my	my	PRON
ajis02-2967	761	4	social	social	ADJ
ajis02-2967	761	5	environment	environment	NOUN
ajis02-2967	761	6	expects	expect	VERB
ajis02-2967	761	7	me	i	PRON
ajis02-2967	761	8	to	to	PART
ajis02-2967	761	9	use	use	VERB
ajis02-2967	761	10	[	[	X
ajis02-2967	761	11	srt	srt	NOUN
ajis02-2967	761	12	]	]	PUNCT
ajis02-2967	761	13	in	in	ADP
ajis02-2967	761	14	my	my	PRON
ajis02-2967	761	15	shopping	shopping	NOUN
ajis02-2967	761	16	6	6	NUM
ajis02-2967	761	17	.	.	PUNCT
ajis02-2967	762	1	people	people	NOUN
ajis02-2967	762	2	who	who	PRON
ajis02-2967	762	3	are	be	AUX
ajis02-2967	762	4	important	important	ADJ
ajis02-2967	762	5	to	to	ADP
ajis02-2967	762	6	me	i	PRON
ajis02-2967	762	7	think	think	VERB
ajis02-2967	762	8	that	that	SCONJ
ajis02-2967	762	9	i	i	PRON
ajis02-2967	762	10	should	should	AUX
ajis02-2967	762	11	adopt	adopt	VERB
ajis02-2967	762	12	[	[	X
ajis02-2967	762	13	srt	srt	NOUN
ajis02-2967	762	14	]	]	X
ajis02-2967	762	15	7	7	NUM
ajis02-2967	762	16	.	.	PUNCT
ajis02-2967	763	1	most	most	ADJ
ajis02-2967	763	2	people	people	NOUN
ajis02-2967	763	3	i	i	PRON
ajis02-2967	763	4	know	know	VERB
ajis02-2967	763	5	using	use	VERB
ajis02-2967	763	6	[	[	PUNCT
ajis02-2967	763	7	srt	srt	NOUN
ajis02-2967	763	8	]	]	X
ajis02-2967	763	9	frequently	frequently	ADV
ajis02-2967	763	10	facilitating	facilitate	VERB
ajis02-2967	763	11	conditions	condition	NOUN
ajis02-2967	763	12	1	1	NUM
ajis02-2967	763	13	.	.	PUNCT
ajis02-2967	764	1	i	i	PRON
ajis02-2967	764	2	have	have	VERB
ajis02-2967	764	3	all	all	DET
ajis02-2967	764	4	the	the	DET
ajis02-2967	764	5	necessary	necessary	ADJ
ajis02-2967	764	6	resources	resource	NOUN
ajis02-2967	764	7	to	to	PART
ajis02-2967	764	8	use	use	VERB
ajis02-2967	764	9	[	[	X
ajis02-2967	764	10	srt	srt	NOUN
ajis02-2967	764	11	]	]	X
ajis02-2967	764	12	during	during	ADP
ajis02-2967	764	13	shopping	shopping	NOUN
ajis02-2967	764	14	.	.	PUNCT
ajis02-2967	765	1	2	2	X
ajis02-2967	765	2	.	.	X
ajis02-2967	765	3	i	i	PRON
ajis02-2967	765	4	have	have	VERB
ajis02-2967	765	5	the	the	DET
ajis02-2967	765	6	know	know	NOUN
ajis02-2967	765	7	-	-	PUNCT
ajis02-2967	765	8	how	how	NOUN
ajis02-2967	765	9	to	to	PART
ajis02-2967	765	10	use	use	VERB
ajis02-2967	765	11	[	[	X
ajis02-2967	765	12	srt	srt	NOUN
ajis02-2967	765	13	]	]	X
ajis02-2967	765	14	3	3	X
ajis02-2967	765	15	.	.	PUNCT
ajis02-2967	766	1	if	if	SCONJ
ajis02-2967	766	2	i	i	PRON
ajis02-2967	766	3	have	have	VERB
ajis02-2967	766	4	any	any	DET
ajis02-2967	766	5	doubts	doubt	NOUN
ajis02-2967	766	6	about	about	ADP
ajis02-2967	766	7	how	how	SCONJ
ajis02-2967	766	8	to	to	PART
ajis02-2967	766	9	use	use	VERB
ajis02-2967	766	10	the	the	DET
ajis02-2967	766	11	[	[	X
ajis02-2967	766	12	srt	srt	NOUN
ajis02-2967	766	13	]	]	X
ajis02-2967	766	14	,	,	PUNCT
ajis02-2967	766	15	i	i	PRON
ajis02-2967	766	16	can	can	AUX
ajis02-2967	766	17	get	get	VERB
ajis02-2967	766	18	help	help	NOUN
ajis02-2967	766	19	from	from	ADP
ajis02-2967	766	20	the	the	DET
ajis02-2967	766	21	retail	retail	ADJ
ajis02-2967	766	22	store	store	NOUN
ajis02-2967	766	23	.	.	PUNCT
ajis02-2967	767	1	4	4	X
ajis02-2967	767	2	.	.	X
ajis02-2967	767	3	if	if	SCONJ
ajis02-2967	767	4	i	i	PRON
ajis02-2967	767	5	have	have	VERB
ajis02-2967	767	6	any	any	DET
ajis02-2967	767	7	doubts	doubt	NOUN
ajis02-2967	767	8	about	about	ADP
ajis02-2967	767	9	how	how	SCONJ
ajis02-2967	767	10	to	to	PART
ajis02-2967	767	11	use	use	VERB
ajis02-2967	767	12	the	the	DET
ajis02-2967	767	13	[	[	X
ajis02-2967	767	14	srt	srt	NOUN
ajis02-2967	767	15	]	]	X
ajis02-2967	767	16	,	,	PUNCT
ajis02-2967	767	17	i	i	PRON
ajis02-2967	767	18	do	do	AUX
ajis02-2967	767	19	have	have	VERB
ajis02-2967	767	20	a	a	DET
ajis02-2967	767	21	store	store	NOUN
ajis02-2967	767	22	employees	employee	NOUN
ajis02-2967	767	23	and	and	CCONJ
ajis02-2967	767	24	manager	manager	NOUN
ajis02-2967	767	25	to	to	PART
ajis02-2967	767	26	help	help	VERB
ajis02-2967	767	27	me	i	PRON
ajis02-2967	767	28	attitude	attitude	VERB
ajis02-2967	767	29	how	how	SCONJ
ajis02-2967	767	30	would	would	AUX
ajis02-2967	767	31	you	you	PRON
ajis02-2967	767	32	describe	describe	VERB
ajis02-2967	767	33	your	your	PRON
ajis02-2967	767	34	feeling	feeling	NOUN
ajis02-2967	767	35	towards	towards	ADP
ajis02-2967	767	36	using	use	VERB
ajis02-2967	767	37	smart	smart	ADJ
ajis02-2967	767	38	retail	retail	ADJ
ajis02-2967	767	39	technology	technology	NOUN
ajis02-2967	767	40	in	in	ADP
ajis02-2967	767	41	the	the	DET
ajis02-2967	767	42	retail	retail	ADJ
ajis02-2967	767	43	store	store	NOUN
ajis02-2967	767	44	?	?	PUNCT
ajis02-2967	768	1	1	1	X
ajis02-2967	768	2	.	.	PUNCT
ajis02-2967	768	3	unfavourable	unfavourable	ADJ
ajis02-2967	768	4	–	–	PUNCT
ajis02-2967	768	5	favourable	favourable	ADJ
ajis02-2967	768	6	2	2	NUM
ajis02-2967	768	7	.	.	PUNCT
ajis02-2967	769	1	i	i	PRON
ajis02-2967	769	2	dislike	dislike	VERB
ajis02-2967	769	3	it	it	PRON
ajis02-2967	769	4	–	–	PUNCT
ajis02-2967	769	5	i	i	PRON
ajis02-2967	769	6	like	like	VERB
ajis02-2967	769	7	it	it	PRON
ajis02-2967	769	8	3	3	X
ajis02-2967	769	9	.	.	PUNCT
ajis02-2967	769	10	bad	bad	ADJ
ajis02-2967	769	11	–	–	PUNCT
ajis02-2967	769	12	good	good	ADJ
ajis02-2967	769	13	customer	customer	NOUN
ajis02-2967	769	14	engagement	engagement	NOUN
ajis02-2967	769	15	behaviour	behaviour	NOUN
ajis02-2967	770	1	1	1	X
ajis02-2967	770	2	.	.	PUNCT
ajis02-2967	771	1	i	i	PRON
ajis02-2967	771	2	would	would	AUX
ajis02-2967	771	3	like	like	VERB
ajis02-2967	771	4	to	to	PART
ajis02-2967	771	5	introduce	introduce	VERB
ajis02-2967	771	6	[	[	X
ajis02-2967	771	7	srt	srt	NOUN
ajis02-2967	771	8	]	]	PUNCT
ajis02-2967	771	9	to	to	ADP
ajis02-2967	771	10	others	other	NOUN
ajis02-2967	771	11	2	2	NUM
ajis02-2967	771	12	.	.	PUNCT
ajis02-2967	772	1	i	i	PRON
ajis02-2967	772	2	would	would	AUX
ajis02-2967	772	3	speak	speak	VERB
ajis02-2967	772	4	favourably	favourably	ADV
ajis02-2967	772	5	about	about	ADP
ajis02-2967	772	6	the	the	DET
ajis02-2967	772	7	[	[	X
ajis02-2967	772	8	srt	srt	NOUN
ajis02-2967	772	9	]	]	PUNCT
ajis02-2967	772	10	to	to	ADP
ajis02-2967	772	11	others	other	NOUN
ajis02-2967	772	12	3	3	X
ajis02-2967	772	13	.	.	PUNCT
ajis02-2967	773	1	i	i	PRON
ajis02-2967	773	2	would	would	AUX
ajis02-2967	773	3	say	say	VERB
ajis02-2967	773	4	positive	positive	ADJ
ajis02-2967	773	5	things	thing	NOUN
ajis02-2967	773	6	about	about	ADP
ajis02-2967	773	7	the	the	DET
ajis02-2967	773	8	[	[	X
ajis02-2967	773	9	srt	srt	NOUN
ajis02-2967	773	10	]	]	PUNCT
ajis02-2967	773	11	to	to	ADP
ajis02-2967	773	12	others	other	NOUN
ajis02-2967	773	13	.	.	PUNCT
ajis02-2967	774	1	4	4	X
ajis02-2967	774	2	.	.	X
ajis02-2967	774	3	i	i	PRON
ajis02-2967	774	4	would	would	AUX
ajis02-2967	774	5	assist	assist	VERB
ajis02-2967	774	6	other	other	ADJ
ajis02-2967	774	7	customers	customer	NOUN
ajis02-2967	774	8	with	with	ADP
ajis02-2967	774	9	the	the	DET
ajis02-2967	774	10	[	[	X
ajis02-2967	774	11	srt	srt	NOUN
ajis02-2967	774	12	]	]	X
ajis02-2967	774	13	if	if	SCONJ
ajis02-2967	774	14	they	they	PRON
ajis02-2967	774	15	need	need	VERB
ajis02-2967	774	16	my	my	PRON
ajis02-2967	774	17	help	help	NOUN
ajis02-2967	774	18	australasian	australasian	ADJ
ajis02-2967	774	19	journal	journal	NOUN
ajis02-2967	774	20	of	of	ADP
ajis02-2967	774	21	information	information	PROPN
ajis02-2967	774	22	systems	systems	PROPN
ajis02-2967	774	23	roy	roy	PROPN
ajis02-2967	774	24	,	,	PUNCT
ajis02-2967	774	25	singh	singh	PROPN
ajis02-2967	774	26	&	&	CCONJ
ajis02-2967	774	27	shabnam	shabnam	PROPN
ajis02-2967	774	28	2021	2021	NUM
ajis02-2967	774	29	,	,	PUNCT
ajis02-2967	774	30	vol	vol	NOUN
ajis02-2967	774	31	25	25	NUM
ajis02-2967	774	32	,	,	PUNCT
ajis02-2967	774	33	research	research	NOUN
ajis02-2967	774	34	on	on	ADP
ajis02-2967	774	35	user	user	NOUN
ajis02-2967	774	36	involvement	involvement	NOUN
ajis02-2967	774	37	modelling	model	VERB
ajis02-2967	774	38	customer	customer	NOUN
ajis02-2967	774	39	engagement	engagement	NOUN
ajis02-2967	774	40	behaviour	behaviour	NOUN
ajis02-2967	774	41	30	30	NUM
ajis02-2967	774	42	copyright	copyright	NOUN
ajis02-2967	774	43	:	:	PUNCT
ajis02-2967	774	44	©	©	PROPN
ajis02-2967	774	45	2021	2021	NUM
ajis02-2967	774	46	authors	author	NOUN
ajis02-2967	774	47	.	.	PUNCT
ajis02-2967	775	1	this	this	PRON
ajis02-2967	775	2	is	be	AUX
ajis02-2967	775	3	an	an	DET
ajis02-2967	775	4	open	open	ADJ
ajis02-2967	775	5	-	-	PUNCT
ajis02-2967	775	6	access	access	NOUN
ajis02-2967	775	7	article	article	NOUN
ajis02-2967	775	8	distributed	distribute	VERB
ajis02-2967	775	9	under	under	ADP
ajis02-2967	775	10	the	the	DET
ajis02-2967	775	11	terms	term	NOUN
ajis02-2967	775	12	of	of	ADP
ajis02-2967	775	13	the	the	DET
ajis02-2967	775	14	creative	creative	ADJ
ajis02-2967	775	15	commons	common	NOUN
ajis02-2967	775	16	attribution	attribution	NOUN
ajis02-2967	775	17	-	-	PUNCT
ajis02-2967	775	18	noncommercial	noncommercial	ADJ
ajis02-2967	775	19	3.0	3.0	NUM
ajis02-2967	775	20	australia	australia	NOUN
ajis02-2967	775	21	license	license	NOUN
ajis02-2967	775	22	,	,	PUNCT
ajis02-2967	775	23	which	which	PRON
ajis02-2967	775	24	permits	permit	VERB
ajis02-2967	775	25	noncommercial	noncommercial	ADJ
ajis02-2967	775	26	use	use	NOUN
ajis02-2967	775	27	,	,	PUNCT
ajis02-2967	775	28	distribution	distribution	NOUN
ajis02-2967	775	29	,	,	PUNCT
ajis02-2967	775	30	and	and	CCONJ
ajis02-2967	775	31	reproduction	reproduction	NOUN
ajis02-2967	775	32	in	in	ADP
ajis02-2967	775	33	any	any	DET
ajis02-2967	775	34	medium	medium	NOUN
ajis02-2967	775	35	,	,	PUNCT
ajis02-2967	775	36	provided	provide	VERB
ajis02-2967	775	37	the	the	DET
ajis02-2967	775	38	original	original	ADJ
ajis02-2967	775	39	author	author	NOUN
ajis02-2967	775	40	and	and	CCONJ
ajis02-2967	775	41	ajis	ajis	ADV
ajis02-2967	775	42	are	be	AUX
ajis02-2967	775	43	credited	credit	VERB
ajis02-2967	775	44	.	.	PUNCT
ajis02-2967	776	1	doi	doi	NOUN
ajis02-2967	776	2	:	:	PUNCT
ajis02-2967	776	3	https://doi.org/10.3127/ajis.v25i0.2967	https://doi.org/10.3127/ajis.v25i0.2967	X
ajis02-2967	776	4	http://creativecommons.org/licenses/by-nc/3.0/au/	http://creativecommons.org/licenses/by-nc/3.0/au/	NOUN