id	sid	tid	token	lemma	pos
ajis02-301	1	1	ajis	ajis	X
ajis02-301	1	2	vol	vol	NOUN
ajis02-301	1	3	.	.	PROPN
ajis02-301	2	1	6	6	NUM
ajis02-301	2	2	no	no	NOUN
ajis02-301	2	3	.	.	NOUN
ajis02-301	2	4	2	2	NUM
ajis02-301	2	5	may	may	PROPN
ajis02-301	2	6	1999	1999	NUM
ajis02-301	2	7	preliminary	preliminary	ADJ
ajis02-301	2	8	insights	insight	NOUN
ajis02-301	2	9	into	into	ADP
ajis02-301	2	10	the	the	DET
ajis02-301	2	11	implementation	implementation	NOUN
ajis02-301	2	12	of	of	ADP
ajis02-301	2	13	standardised	standardise	VERB
ajis02-301	2	14	it	it	PRON
ajis02-301	2	15	in	in	ADP
ajis02-301	2	16	franchise	franchise	NOUN
ajis02-301	2	17	systems	system	NOUN
ajis02-301	2	18	angele	angele	PROPN
ajis02-301	2	19	l	l	NOUN
ajis02-301	2	20	m	m	PROPN
ajis02-301	2	21	cavaye	cavaye	NOUN
ajis02-301	2	22	department	department	PROPN
ajis02-301	2	23	of	of	ADP
ajis02-301	2	24	information	information	NOUN
ajis02-301	2	25	systems	systems	PROPN
ajis02-301	2	26	colin	colin	PROPN
ajis02-301	2	27	mccosker	mccosker	PROPN
ajis02-301	2	28	department	department	PROPN
ajis02-301	2	29	of	of	ADP
ajis02-301	2	30	marketing	marketing	PROPN
ajis02-301	2	31	chad	chad	PROPN
ajis02-301	2	32	perry	perry	PROPN
ajis02-301	2	33	department	department	PROPN
ajis02-301	2	34	of	of	ADP
ajis02-301	2	35	marketing	marketing	NOUN
ajis02-301	2	36	faculty	faculty	NOUN
ajis02-301	2	37	of	of	ADP
ajis02-301	2	38	business	business	PROPN
ajis02-301	2	39	university	university	PROPN
ajis02-301	2	40	of	of	ADP
ajis02-301	2	41	southern	southern	PROPN
ajis02-301	2	42	queensland	queensland	PROPN
ajis02-301	2	43	toowoomba	toowoomba	PROPN
ajis02-301	2	44	,	,	PUNCT
ajis02-301	2	45	qld	qld	PROPN
ajis02-301	2	46	4350	4350	NUM
ajis02-301	2	47	,	,	PUNCT
ajis02-301	2	48	australia	australia	PROPN
ajis02-301	2	49	abstract	abstract	NOUN
ajis02-301	2	50	the	the	DET
ajis02-301	2	51	franchise	franchise	NOUN
ajis02-301	2	52	context	context	NOUN
ajis02-301	2	53	provides	provide	VERB
ajis02-301	2	54	a	a	DET
ajis02-301	2	55	rich	rich	ADJ
ajis02-301	2	56	background	background	NOUN
ajis02-301	2	57	for	for	ADP
ajis02-301	2	58	studying	study	VERB
ajis02-301	2	59	the	the	DET
ajis02-301	2	60	implementation	implementation	NOUN
ajis02-301	2	61	of	of	ADP
ajis02-301	2	62	standardised	standardised	ADJ
ajis02-301	2	63	,	,	PUNCT
ajis02-301	2	64	interlinked	interlink	VERB
ajis02-301	2	65	it	it	PRON
ajis02-301	2	66	systems	system	NOUN
ajis02-301	2	67	.	.	PUNCT
ajis02-301	3	1	benefits	benefit	NOUN
ajis02-301	3	2	of	of	ADP
ajis02-301	3	3	it	it	PRON
ajis02-301	3	4	implementation	implementation	NOUN
ajis02-301	3	5	in	in	ADP
ajis02-301	3	6	franchises	franchise	NOUN
ajis02-301	3	7	appear	appear	VERB
ajis02-301	3	8	obvious	obvious	ADJ
ajis02-301	3	9	,	,	PUNCT
ajis02-301	3	10	but	but	CCONJ
ajis02-301	3	11	the	the	DET
ajis02-301	3	12	small	small	ADJ
ajis02-301	3	13	business	business	NOUN
ajis02-301	3	14	context	context	NOUN
ajis02-301	3	15	and	and	CCONJ
ajis02-301	3	16	potential	potential	ADJ
ajis02-301	3	17	tension	tension	NOUN
ajis02-301	3	18	between	between	ADP
ajis02-301	3	19	the	the	DET
ajis02-301	3	20	two	two	NUM
ajis02-301	3	21	main	main	ADJ
ajis02-301	3	22	stakeholders	stakeholder	NOUN
ajis02-301	3	23	(	(	PUNCT
ajis02-301	3	24	franchisor	franchisor	NOUN
ajis02-301	3	25	and	and	CCONJ
ajis02-301	3	26	franchisees	franchisee	NOUN
ajis02-301	3	27	)	)	PUNCT
ajis02-301	3	28	tend	tend	VERB
ajis02-301	3	29	to	to	PART
ajis02-301	3	30	create	create	VERB
ajis02-301	3	31	difficulties	difficulty	NOUN
ajis02-301	3	32	in	in	ADP
ajis02-301	3	33	the	the	DET
ajis02-301	3	34	implementation	implementation	NOUN
ajis02-301	3	35	process	process	NOUN
ajis02-301	3	36	.	.	PUNCT
ajis02-301	4	1	case	case	NOUN
ajis02-301	4	2	study	study	NOUN
ajis02-301	4	3	methods	method	NOUN
ajis02-301	4	4	were	be	AUX
ajis02-301	4	5	used	use	VERB
ajis02-301	4	6	to	to	PART
ajis02-301	4	7	investigate	investigate	VERB
ajis02-301	4	8	it	it	PRON
ajis02-301	4	9	implementation	implementation	NOUN
ajis02-301	4	10	in	in	ADP
ajis02-301	4	11	franchise	franchise	NOUN
ajis02-301	4	12	systems	system	NOUN
ajis02-301	4	13	.	.	PUNCT
ajis02-301	5	1	franchisee	franchisee	NOUN
ajis02-301	5	2	-	-	PUNCT
ajis02-301	5	3	related	relate	VERB
ajis02-301	5	4	factors	factor	NOUN
ajis02-301	5	5	that	that	PRON
ajis02-301	5	6	clearly	clearly	ADV
ajis02-301	5	7	impact	impact	VERB
ajis02-301	5	8	on	on	ADP
ajis02-301	5	9	implementation	implementation	NOUN
ajis02-301	5	10	include	include	AUX
ajis02-301	5	11	perceived	perceive	VERB
ajis02-301	5	12	need	need	NOUN
ajis02-301	5	13	for	for	ADP
ajis02-301	5	14	the	the	DET
ajis02-301	5	15	it	it	NOUN
ajis02-301	5	16	system	system	NOUN
ajis02-301	5	17	,	,	PUNCT
ajis02-301	5	18	cost	cost	NOUN
ajis02-301	5	19	of	of	ADP
ajis02-301	5	20	the	the	DET
ajis02-301	5	21	system	system	NOUN
ajis02-301	5	22	and	and	CCONJ
ajis02-301	5	23	the	the	DET
ajis02-301	5	24	level	level	NOUN
ajis02-301	5	25	of	of	ADP
ajis02-301	5	26	it	it	PRON
ajis02-301	5	27	literacy	literacy	NOUN
ajis02-301	5	28	among	among	ADP
ajis02-301	5	29	franchisees	franchisee	NOUN
ajis02-301	5	30	.	.	PUNCT
ajis02-301	6	1	franchisor	franchisor	NOUN
ajis02-301	6	2	-	-	PUNCT
ajis02-301	6	3	related	relate	VERB
ajis02-301	6	4	factors	factor	NOUN
ajis02-301	6	5	like	like	ADP
ajis02-301	6	6	coercion	coercion	NOUN
ajis02-301	6	7	of	of	ADP
ajis02-301	6	8	franchisees	franchisee	NOUN
ajis02-301	6	9	and	and	CCONJ
ajis02-301	6	10	education	education	NOUN
ajis02-301	6	11	of	of	ADP
ajis02-301	6	12	franchisees	franchisee	NOUN
ajis02-301	6	13	strongly	strongly	ADV
ajis02-301	6	14	facilitate	facilitate	VERB
ajis02-301	6	15	implementation	implementation	NOUN
ajis02-301	6	16	.	.	PUNCT
ajis02-301	7	1	introduction	introduction	NOUN
ajis02-301	7	2	this	this	DET
ajis02-301	7	3	paper	paper	NOUN
ajis02-301	7	4	reports	report	NOUN
ajis02-301	7	5	on	on	ADP
ajis02-301	7	6	a	a	DET
ajis02-301	7	7	study	study	NOUN
ajis02-301	7	8	investigating	investigate	VERB
ajis02-301	7	9	the	the	DET
ajis02-301	7	10	implementation	implementation	NOUN
ajis02-301	7	11	of	of	ADP
ajis02-301	7	12	standardised	standardise	VERB
ajis02-301	7	13	it	it	PRON
ajis02-301	7	14	systems	system	NOUN
ajis02-301	7	15	across	across	ADP
ajis02-301	7	16	franchise	franchise	NOUN
ajis02-301	7	17	systems	system	NOUN
ajis02-301	7	18	.	.	PUNCT
ajis02-301	8	1	in	in	ADP
ajis02-301	8	2	particular	particular	ADJ
ajis02-301	8	3	,	,	PUNCT
ajis02-301	8	4	the	the	DET
ajis02-301	8	5	paper	paper	NOUN
ajis02-301	8	6	focuses	focus	VERB
ajis02-301	8	7	on	on	ADP
ajis02-301	8	8	the	the	DET
ajis02-301	8	9	implementation	implementation	NOUN
ajis02-301	8	10	phase	phase	NOUN
ajis02-301	8	11	of	of	ADP
ajis02-301	8	12	the	the	DET
ajis02-301	8	13	development	development	NOUN
ajis02-301	8	14	process	process	NOUN
ajis02-301	8	15	:	:	PUNCT
ajis02-301	8	16	on	on	ADP
ajis02-301	8	17	the	the	DET
ajis02-301	8	18	phase	phase	NOUN
ajis02-301	8	19	when	when	SCONJ
ajis02-301	8	20	standardised	standardise	VERB
ajis02-301	8	21	it	it	PRON
ajis02-301	8	22	systems	system	NOUN
ajis02-301	8	23	are	be	AUX
ajis02-301	8	24	introduced	introduce	VERB
ajis02-301	8	25	to	to	ADP
ajis02-301	8	26	franchisees	franchisee	NOUN
ajis02-301	8	27	and	and	CCONJ
ajis02-301	8	28	actually	actually	ADV
ajis02-301	8	29	installed	instal	VERB
ajis02-301	8	30	in	in	ADP
ajis02-301	8	31	franchisee	franchisee	NOUN
ajis02-301	8	32	outlets	outlet	NOUN
ajis02-301	8	33	.	.	PUNCT
ajis02-301	9	1	the	the	DET
ajis02-301	9	2	franchise	franchise	NOUN
ajis02-301	9	3	context	context	NOUN
ajis02-301	9	4	provides	provide	VERB
ajis02-301	9	5	a	a	DET
ajis02-301	9	6	rich	rich	ADJ
ajis02-301	9	7	background	background	NOUN
ajis02-301	9	8	for	for	ADP
ajis02-301	9	9	studying	study	VERB
ajis02-301	9	10	the	the	DET
ajis02-301	9	11	implementation	implementation	NOUN
ajis02-301	9	12	of	of	ADP
ajis02-301	9	13	standardised	standardised	ADJ
ajis02-301	9	14	,	,	PUNCT
ajis02-301	9	15	interlinked	interlink	VERB
ajis02-301	9	16	it	it	PRON
ajis02-301	9	17	systems	system	NOUN
ajis02-301	9	18	.	.	PUNCT
ajis02-301	10	1	although	although	SCONJ
ajis02-301	10	2	the	the	DET
ajis02-301	10	3	benefits	benefit	NOUN
ajis02-301	10	4	of	of	ADP
ajis02-301	10	5	standardised	standardise	VERB
ajis02-301	10	6	it	it	PRON
ajis02-301	10	7	for	for	ADP
ajis02-301	10	8	franchise	franchise	NOUN
ajis02-301	10	9	systems	system	NOUN
ajis02-301	10	10	might	might	AUX
ajis02-301	10	11	seem	seem	VERB
ajis02-301	10	12	obvious	obvious	ADJ
ajis02-301	10	13	,	,	PUNCT
ajis02-301	10	14	actual	actual	ADJ
ajis02-301	10	15	implementation	implementation	NOUN
ajis02-301	10	16	of	of	ADP
ajis02-301	10	17	such	such	ADJ
ajis02-301	10	18	systems	system	NOUN
ajis02-301	10	19	across	across	ADP
ajis02-301	10	20	a	a	DET
ajis02-301	10	21	franchise	franchise	NOUN
ajis02-301	10	22	is	be	AUX
ajis02-301	10	23	not	not	PART
ajis02-301	10	24	a	a	DET
ajis02-301	10	25	simple	simple	ADJ
ajis02-301	10	26	matter	matter	NOUN
ajis02-301	10	27	.	.	PUNCT
ajis02-301	11	1	difficulties	difficulty	NOUN
ajis02-301	11	2	are	be	AUX
ajis02-301	11	3	created	create	VERB
ajis02-301	11	4	through	through	ADP
ajis02-301	11	5	the	the	DET
ajis02-301	11	6	potential	potential	ADJ
ajis02-301	11	7	tension	tension	NOUN
ajis02-301	11	8	between	between	ADP
ajis02-301	11	9	franchisors	franchisor	NOUN
ajis02-301	11	10	and	and	CCONJ
ajis02-301	11	11	franchisees	franchisee	NOUN
ajis02-301	11	12	,	,	PUNCT
ajis02-301	11	13	the	the	DET
ajis02-301	11	14	two	two	NUM
ajis02-301	11	15	stakeholders	stakeholder	NOUN
ajis02-301	11	16	,	,	PUNCT
ajis02-301	11	17	and	and	CCONJ
ajis02-301	11	18	because	because	SCONJ
ajis02-301	11	19	of	of	ADP
ajis02-301	11	20	the	the	DET
ajis02-301	11	21	problem	problem	NOUN
ajis02-301	11	22	of	of	ADP
ajis02-301	11	23	balancing	balancing	NOUN
ajis02-301	11	24	and	and	CCONJ
ajis02-301	11	25	sharing	share	VERB
ajis02-301	11	26	the	the	DET
ajis02-301	11	27	costs	cost	NOUN
ajis02-301	11	28	and	and	CCONJ
ajis02-301	11	29	benefits	benefit	NOUN
ajis02-301	11	30	.	.	PUNCT
ajis02-301	12	1	firstly	firstly	ADV
ajis02-301	12	2	,	,	PUNCT
ajis02-301	12	3	it	it	PRON
ajis02-301	12	4	implementation	implementation	NOUN
ajis02-301	12	5	can	can	AUX
ajis02-301	12	6	involve	involve	VERB
ajis02-301	12	7	friction	friction	NOUN
ajis02-301	12	8	between	between	ADP
ajis02-301	12	9	franchisor	franchisor	NOUN
ajis02-301	12	10	and	and	CCONJ
ajis02-301	12	11	franchisee	franchisee	NOUN
ajis02-301	12	12	.	.	PUNCT
ajis02-301	13	1	the	the	DET
ajis02-301	13	2	franchisor	franchisor	NOUN
ajis02-301	13	3	may	may	AUX
ajis02-301	13	4	want	want	VERB
ajis02-301	13	5	to	to	PART
ajis02-301	13	6	implement	implement	VERB
ajis02-301	13	7	standardised	standardise	VERB
ajis02-301	13	8	it	it	PRON
ajis02-301	13	9	systems	system	NOUN
ajis02-301	13	10	with	with	ADP
ajis02-301	13	11	links	link	NOUN
ajis02-301	13	12	between	between	ADP
ajis02-301	13	13	franchisor	franchisor	NOUN
ajis02-301	13	14	and	and	CCONJ
ajis02-301	13	15	franchisees	franchisee	NOUN
ajis02-301	13	16	in	in	ADP
ajis02-301	13	17	order	order	NOUN
ajis02-301	13	18	to	to	PART
ajis02-301	13	19	reap	reap	VERB
ajis02-301	13	20	franchise	franchise	NOUN
ajis02-301	13	21	-	-	PUNCT
ajis02-301	13	22	wide	wide	ADJ
ajis02-301	13	23	benefits	benefit	NOUN
ajis02-301	13	24	.	.	PUNCT
ajis02-301	14	1	however	however	ADV
ajis02-301	14	2	,	,	PUNCT
ajis02-301	14	3	the	the	DET
ajis02-301	14	4	franchisee	franchisee	NOUN
ajis02-301	14	5	may	may	AUX
ajis02-301	14	6	not	not	PART
ajis02-301	14	7	recognise	recognise	VERB
ajis02-301	14	8	such	such	ADJ
ajis02-301	14	9	benefits	benefit	NOUN
ajis02-301	14	10	and	and	CCONJ
ajis02-301	14	11	,	,	PUNCT
ajis02-301	14	12	in	in	ADP
ajis02-301	14	13	any	any	DET
ajis02-301	14	14	case	case	NOUN
ajis02-301	14	15	,	,	PUNCT
ajis02-301	14	16	may	may	AUX
ajis02-301	14	17	resent	resent	VERB
ajis02-301	14	18	the	the	DET
ajis02-301	14	19	franchisor	franchisor	NOUN
ajis02-301	14	20	gaining	gain	VERB
ajis02-301	14	21	easy	easy	ADJ
ajis02-301	14	22	access	access	NOUN
ajis02-301	14	23	to	to	ADP
ajis02-301	14	24	data	datum	NOUN
ajis02-301	14	25	about	about	ADP
ajis02-301	14	26	operations	operation	NOUN
ajis02-301	14	27	at	at	ADP
ajis02-301	14	28	the	the	DET
ajis02-301	14	29	franchisee	franchisee	NOUN
ajis02-301	14	30	outlet	outlet	NOUN
ajis02-301	14	31	.	.	PUNCT
ajis02-301	15	1	the	the	DET
ajis02-301	15	2	second	second	ADJ
ajis02-301	15	3	difficulty	difficulty	NOUN
ajis02-301	15	4	concerns	concern	VERB
ajis02-301	15	5	the	the	DET
ajis02-301	15	6	trade	trade	NOUN
ajis02-301	15	7	-	-	PUNCT
ajis02-301	15	8	off	off	NOUN
ajis02-301	15	9	between	between	ADP
ajis02-301	15	10	costs	cost	NOUN
ajis02-301	15	11	and	and	CCONJ
ajis02-301	15	12	benefits	benefit	NOUN
ajis02-301	15	13	of	of	ADP
ajis02-301	15	14	it	it	PRON
ajis02-301	15	15	implementation	implementation	NOUN
ajis02-301	15	16	for	for	ADP
ajis02-301	15	17	the	the	DET
ajis02-301	15	18	franchisee	franchisee	NOUN
ajis02-301	15	19	.	.	PUNCT
ajis02-301	16	1	all	all	DET
ajis02-301	16	2	changes	change	NOUN
ajis02-301	16	3	to	to	ADP
ajis02-301	16	4	business	business	NOUN
ajis02-301	16	5	processes	process	NOUN
ajis02-301	16	6	and	and	CCONJ
ajis02-301	16	7	all	all	DET
ajis02-301	16	8	plans	plan	NOUN
ajis02-301	16	9	for	for	ADP
ajis02-301	16	10	it	it	PRON
ajis02-301	16	11	implementation	implementation	NOUN
ajis02-301	16	12	carry	carry	VERB
ajis02-301	16	13	both	both	DET
ajis02-301	16	14	benefits	benefit	NOUN
ajis02-301	16	15	and	and	CCONJ
ajis02-301	16	16	costs	cost	NOUN
ajis02-301	16	17	.	.	PUNCT
ajis02-301	17	1	the	the	DET
ajis02-301	17	2	need	need	NOUN
ajis02-301	17	3	for	for	ADP
ajis02-301	17	4	and	and	CCONJ
ajis02-301	17	5	potential	potential	ADJ
ajis02-301	17	6	benefits	benefit	NOUN
ajis02-301	17	7	of	of	ADP
ajis02-301	17	8	franchise	franchise	NOUN
ajis02-301	17	9	-	-	PUNCT
ajis02-301	17	10	wide	wide	ADJ
ajis02-301	17	11	ft	ft	NOUN
ajis02-301	17	12	may	may	AUX
ajis02-301	17	13	be	be	AUX
ajis02-301	17	14	recognised	recognise	VERB
ajis02-301	17	15	by	by	ADP
ajis02-301	17	16	franchisees	franchisee	NOUN
ajis02-301	17	17	.	.	PUNCT
ajis02-301	18	1	however	however	ADV
ajis02-301	18	2	,	,	PUNCT
ajis02-301	18	3	costs	cost	NOUN
ajis02-301	18	4	of	of	ADP
ajis02-301	18	5	implementation	implementation	NOUN
ajis02-301	18	6	may	may	AUX
ajis02-301	18	7	be	be	AUX
ajis02-301	18	8	perceived	perceive	VERB
ajis02-301	18	9	to	to	PART
ajis02-301	18	10	be	be	AUX
ajis02-301	18	11	too	too	ADV
ajis02-301	18	12	high	high	ADJ
ajis02-301	18	13	;	;	PUNCT
ajis02-301	18	14	alternatively	alternatively	ADV
ajis02-301	18	15	,	,	PUNCT
ajis02-301	18	16	the	the	DET
ajis02-301	18	17	introduction	introduction	NOUN
ajis02-301	18	18	of	of	ADP
ajis02-301	18	19	new	new	ADJ
ajis02-301	18	20	processes	process	NOUN
ajis02-301	18	21	and	and	CCONJ
ajis02-301	18	22	new	new	ADJ
ajis02-301	18	23	ways	way	NOUN
ajis02-301	18	24	of	of	ADP
ajis02-301	18	25	working	work	VERB
ajis02-301	18	26	as	as	ADP
ajis02-301	18	27	a	a	DET
ajis02-301	18	28	result	result	NOUN
ajis02-301	18	29	of	of	ADP
ajis02-301	18	30	it	it	PRON
ajis02-301	18	31	implementation	implementation	NOUN
ajis02-301	18	32	may	may	AUX
ajis02-301	18	33	be	be	AUX
ajis02-301	18	34	perceived	perceive	VERB
ajis02-301	18	35	to	to	PART
ajis02-301	18	36	pose	pose	VERB
ajis02-301	18	37	too	too	ADV
ajis02-301	18	38	much	much	ADJ
ajis02-301	18	39	difficulty	difficulty	NOUN
ajis02-301	18	40	.	.	PUNCT
ajis02-301	19	1	the	the	DET
ajis02-301	19	2	paper	paper	NOUN
ajis02-301	19	3	proceeds	proceed	NOUN
ajis02-301	19	4	as	as	SCONJ
ajis02-301	19	5	follows	follow	VERB
ajis02-301	19	6	.	.	PUNCT
ajis02-301	20	1	first	first	ADV
ajis02-301	20	2	,	,	PUNCT
ajis02-301	20	3	the	the	DET
ajis02-301	20	4	research	research	NOUN
ajis02-301	20	5	issue	issue	NOUN
ajis02-301	20	6	is	be	AUX
ajis02-301	20	7	explored	explore	VERB
ajis02-301	20	8	in	in	ADP
ajis02-301	20	9	more	more	ADJ
ajis02-301	20	10	detail	detail	NOUN
ajis02-301	20	11	by	by	ADP
ajis02-301	20	12	reporting	report	VERB
ajis02-301	20	13	on	on	ADP
ajis02-301	20	14	previous	previous	ADJ
ajis02-301	20	15	research	research	NOUN
ajis02-301	20	16	and	and	CCONJ
ajis02-301	20	17	on	on	ADP
ajis02-301	20	18	preliminary	preliminary	ADJ
ajis02-301	20	19	empirical	empirical	ADJ
ajis02-301	20	20	work	work	NOUN
ajis02-301	20	21	for	for	ADP
ajis02-301	20	22	this	this	DET
ajis02-301	20	23	study	study	NOUN
ajis02-301	20	24	.	.	PUNCT
ajis02-301	21	1	next	next	ADV
ajis02-301	21	2	,	,	PUNCT
ajis02-301	21	3	the	the	DET
ajis02-301	21	4	research	research	NOUN
ajis02-301	21	5	questions	question	NOUN
ajis02-301	21	6	and	and	CCONJ
ajis02-301	21	7	case	case	NOUN
ajis02-301	21	8	study	study	NOUN
ajis02-301	21	9	method	method	NOUN
ajis02-301	21	10	are	be	AUX
ajis02-301	21	11	described	describe	VERB
ajis02-301	21	12	.	.	PUNCT
ajis02-301	22	1	then	then	ADV
ajis02-301	22	2	,	,	PUNCT
ajis02-301	22	3	findings	finding	NOUN
ajis02-301	22	4	of	of	ADP
ajis02-301	22	5	the	the	DET
ajis02-301	22	6	multiple	multiple	ADJ
ajis02-301	22	7	case	case	NOUN
ajis02-301	22	8	comparison	comparison	NOUN
ajis02-301	22	9	are	be	AUX
ajis02-301	22	10	presented	present	VERB
ajis02-301	22	11	and	and	CCONJ
ajis02-301	22	12	discussed	discuss	VERB
ajis02-301	22	13	.	.	PUNCT
ajis02-301	23	1	implementation	implementation	NOUN
ajis02-301	23	2	of	of	ADP
ajis02-301	23	3	standardised	standardised	ADJ
ajis02-301	23	4	,	,	PUNCT
ajis02-301	23	5	interlinked	interlink	VERB
ajis02-301	23	6	it	it	PRON
ajis02-301	23	7	systems	system	NOUN
ajis02-301	23	8	in	in	ADP
ajis02-301	23	9	franchises	franchise	NOUN
ajis02-301	23	10	this	this	DET
ajis02-301	23	11	section	section	NOUN
ajis02-301	23	12	briefly	briefly	NOUN
ajis02-301	23	13	explains	explain	VERB
ajis02-301	23	14	the	the	DET
ajis02-301	23	15	franchise	franchise	NOUN
ajis02-301	23	16	context	context	NOUN
ajis02-301	23	17	,	,	PUNCT
ajis02-301	23	18	outlines	outline	VERB
ajis02-301	23	19	the	the	DET
ajis02-301	23	20	major	major	ADJ
ajis02-301	23	21	literature	literature	NOUN
ajis02-301	23	22	relevant	relevant	ADJ
ajis02-301	23	23	to	to	ADP
ajis02-301	23	24	the	the	DET
ajis02-301	23	25	study	study	NOUN
ajis02-301	23	26	of	of	ADP
ajis02-301	23	27	it	it	PRON
ajis02-301	23	28	systems	system	NOUN
ajis02-301	23	29	in	in	ADP
ajis02-301	23	30	franchises	franchise	NOUN
ajis02-301	23	31	,	,	PUNCT
ajis02-301	23	32	and	and	CCONJ
ajis02-301	23	33	describes	describe	VERB
ajis02-301	23	34	the	the	DET
ajis02-301	23	35	findings	finding	NOUN
ajis02-301	23	36	of	of	ADP
ajis02-301	23	37	exploratory	exploratory	ADJ
ajis02-301	23	38	case	case	NOUN
ajis02-301	23	39	studies	study	NOUN
ajis02-301	23	40	.	.	PUNCT
ajis02-301	24	1	this	this	PRON
ajis02-301	24	2	provides	provide	VERB
ajis02-301	24	3	the	the	DET
ajis02-301	24	4	background	background	NOUN
ajis02-301	24	5	for	for	ADP
ajis02-301	24	6	the	the	DET
ajis02-301	24	7	study	study	NOUN
ajis02-301	24	8	and	and	CCONJ
ajis02-301	24	9	leads	lead	VERB
ajis02-301	24	10	to	to	ADP
ajis02-301	24	11	the	the	DET
ajis02-301	24	12	formulation	formulation	NOUN
ajis02-301	24	13	of	of	ADP
ajis02-301	24	14	the	the	DET
ajis02-301	24	15	research	research	NOUN
ajis02-301	24	16	questions	question	NOUN
ajis02-301	24	17	for	for	ADP
ajis02-301	24	18	this	this	DET
ajis02-301	24	19	research	research	NOUN
ajis02-301	24	20	.	.	PUNCT
ajis02-301	25	1	franchise	franchise	NOUN
ajis02-301	25	2	systems	system	NOUN
ajis02-301	25	3	the	the	DET
ajis02-301	25	4	main	main	ADJ
ajis02-301	25	5	parties	party	NOUN
ajis02-301	25	6	in	in	ADP
ajis02-301	25	7	a	a	DET
ajis02-301	25	8	franchise	franchise	NOUN
ajis02-301	25	9	system	system	NOUN
ajis02-301	25	10	are	be	AUX
ajis02-301	25	11	the	the	DET
ajis02-301	25	12	'	'	PUNCT
ajis02-301	25	13	franchisor	franchisor	NOUN
ajis02-301	25	14	'	'	PUNCT
ajis02-301	25	15	and	and	CCONJ
ajis02-301	25	16	the	the	DET
ajis02-301	25	17	'	'	PUNCT
ajis02-301	25	18	franchisees	franchisee	NOUN
ajis02-301	25	19	'	'	PUNCT
ajis02-301	25	20	.	.	PUNCT
ajis02-301	26	1	the	the	DET
ajis02-301	26	2	'	'	PUNCT
ajis02-301	26	3	franchisor	franchisor	NOUN
ajis02-301	26	4	'	'	PUNCT
ajis02-301	26	5	is	be	AUX
ajis02-301	26	6	the	the	DET
ajis02-301	26	7	company	company	NOUN
ajis02-301	26	8	,	,	PUNCT
ajis02-301	26	9	person	person	NOUN
ajis02-301	26	10	or	or	CCONJ
ajis02-301	26	11	firm	firm	NOUN
ajis02-301	26	12	granting	grant	VERB
ajis02-301	26	13	a	a	DET
ajis02-301	26	14	contractual	contractual	ADJ
ajis02-301	26	15	license	license	NOUN
ajis02-301	26	16	to	to	ADP
ajis02-301	26	17	another	another	DET
ajis02-301	26	18	party	party	NOUN
ajis02-301	26	19	;	;	PUNCT
ajis02-301	26	20	the	the	DET
ajis02-301	26	21	'	'	PUNCT
ajis02-301	26	22	franchisee	franchisee	NOUN
ajis02-301	26	23	'	'	PUNCT
ajis02-301	26	24	is	be	AUX
ajis02-301	26	25	the	the	DET
ajis02-301	26	26	company	company	NOUN
ajis02-301	26	27	,	,	PUNCT
ajis02-301	26	28	person	person	NOUN
ajis02-301	26	29	or	or	CCONJ
ajis02-301	26	30	firm	firm	NOUN
ajis02-301	26	31	obtaining	obtain	VERB
ajis02-301	26	32	a	a	DET
ajis02-301	26	33	license	license	NOUN
ajis02-301	26	34	from	from	ADP
ajis02-301	26	35	a	a	DET
ajis02-301	26	36	franchisor	franchisor	NOUN
ajis02-301	26	37	(	(	PUNCT
ajis02-301	26	38	mendelsohn	mendelsohn	PROPN
ajis02-301	26	39	1992	1992	NUM
ajis02-301	26	40	)	)	PUNCT
ajis02-301	26	41	.	.	PUNCT
ajis02-301	27	1	in	in	ADP
ajis02-301	27	2	this	this	DET
ajis02-301	27	3	paper	paper	NOUN
ajis02-301	27	4	,	,	PUNCT
ajis02-301	27	5	the	the	DET
ajis02-301	27	6	franchisor	franchisor	NOUN
ajis02-301	27	7	,	,	PUNCT
ajis02-301	27	8	company	company	NOUN
ajis02-301	27	9	-	-	PUNCT
ajis02-301	27	10	owned	own	VERB
ajis02-301	27	11	outlets	outlet	NOUN
ajis02-301	27	12	,	,	PUNCT
ajis02-301	27	13	and	and	CCONJ
ajis02-301	27	14	franchisees	franchisee	NOUN
ajis02-301	27	15	together	together	ADV
ajis02-301	27	16	comprise	comprise	VERB
ajis02-301	27	17	the	the	DET
ajis02-301	27	18	'	'	PUNCT
ajis02-301	27	19	franchise	franchise	NOUN
ajis02-301	27	20	system	system	NOUN
ajis02-301	27	21	'	'	PUNCT
ajis02-301	27	22	.	.	PUNCT
ajis02-301	28	1	ajis	ajis	ADV
ajis02-301	28	2	vol	vol	VERB
ajis02-301	28	3	.	.	PROPN
ajis02-301	29	1	6	6	NUM
ajis02-301	29	2	no	no	NOUN
ajis02-301	29	3	.	.	NOUN
ajis02-301	29	4	2	2	NUM
ajis02-301	29	5	may	may	PROPN
ajis02-301	29	6	1999	1999	NUM
ajis02-301	29	7	there	there	PRON
ajis02-301	29	8	is	be	VERB
ajis02-301	29	9	both	both	PRON
ajis02-301	29	10	a	a	DET
ajis02-301	29	11	need	need	NOUN
ajis02-301	29	12	and	and	CCONJ
ajis02-301	29	13	a	a	DET
ajis02-301	29	14	requirement	requirement	NOUN
ajis02-301	29	15	for	for	ADP
ajis02-301	29	16	regular	regular	ADJ
ajis02-301	29	17	and	and	CCONJ
ajis02-301	29	18	continual	continual	ADJ
ajis02-301	29	19	information	information	NOUN
ajis02-301	29	20	exchange	exchange	NOUN
ajis02-301	29	21	within	within	ADP
ajis02-301	29	22	the	the	DET
ajis02-301	29	23	franchise	franchise	NOUN
ajis02-301	29	24	system	system	NOUN
ajis02-301	29	25	.	.	PUNCT
ajis02-301	30	1	the	the	DET
ajis02-301	30	2	franchisor	franchisor	NOUN
ajis02-301	30	3	provides	provide	VERB
ajis02-301	30	4	initial	initial	ADJ
ajis02-301	30	5	and	and	CCONJ
ajis02-301	30	6	on	on	ADP
ajis02-301	30	7	-	-	PUNCT
ajis02-301	30	8	going	go	VERB
ajis02-301	30	9	training	training	NOUN
ajis02-301	30	10	,	,	PUNCT
ajis02-301	30	11	informs	inform	VERB
ajis02-301	30	12	franchisees	franchisee	NOUN
ajis02-301	30	13	about	about	ADP
ajis02-301	30	14	new	new	ADJ
ajis02-301	30	15	and	and	CCONJ
ajis02-301	30	16	updated	update	VERB
ajis02-301	30	17	procedures	procedure	NOUN
ajis02-301	30	18	,	,	PUNCT
ajis02-301	30	19	provides	provide	VERB
ajis02-301	30	20	up	up	ADP
ajis02-301	30	21	-	-	PUNCT
ajis02-301	30	22	to	to	ADP
ajis02-301	30	23	-	-	PUNCT
ajis02-301	30	24	date	date	NOUN
ajis02-301	30	25	pricing	pricing	NOUN
ajis02-301	30	26	and	and	CCONJ
ajis02-301	30	27	product	product	NOUN
ajis02-301	30	28	information	information	NOUN
ajis02-301	30	29	,	,	PUNCT
ajis02-301	30	30	and	and	CCONJ
ajis02-301	30	31	supplies	supply	VERB
ajis02-301	30	32	marketing	market	VERB
ajis02-301	30	33	information	information	NOUN
ajis02-301	30	34	to	to	ADP
ajis02-301	30	35	the	the	DET
ajis02-301	30	36	franchisees	franchisee	NOUN
ajis02-301	30	37	(	(	PUNCT
ajis02-301	30	38	mendelsohn	mendelsohn	PROPN
ajis02-301	30	39	1992	1992	NUM
ajis02-301	30	40	)	)	PUNCT
ajis02-301	30	41	.	.	PUNCT
ajis02-301	31	1	the	the	DET
ajis02-301	31	2	franchisees	franchisee	NOUN
ajis02-301	31	3	are	be	AUX
ajis02-301	31	4	required	require	VERB
ajis02-301	31	5	to	to	PART
ajis02-301	31	6	provide	provide	VERB
ajis02-301	31	7	performance	performance	NOUN
ajis02-301	31	8	data	datum	NOUN
ajis02-301	31	9	to	to	ADP
ajis02-301	31	10	the	the	DET
ajis02-301	31	11	franchisor	franchisor	NOUN
ajis02-301	31	12	on	on	ADP
ajis02-301	31	13	a	a	DET
ajis02-301	31	14	regular	regular	ADJ
ajis02-301	31	15	basis	basis	NOUN
ajis02-301	31	16	.	.	PUNCT
ajis02-301	32	1	these	these	DET
ajis02-301	32	2	information	information	NOUN
ajis02-301	32	3	flows	flow	NOUN
ajis02-301	32	4	are	be	AUX
ajis02-301	32	5	depicted	depict	VERB
ajis02-301	32	6	in	in	ADP
ajis02-301	32	7	figure	figure	NOUN
ajis02-301	32	8	1	1	NUM
ajis02-301	32	9	below	below	ADV
ajis02-301	32	10	.	.	PUNCT
ajis02-301	33	1	figure	figure	VERB
ajis02-301	33	2	1	1	NUM
ajis02-301	33	3	communication	communication	NOUN
ajis02-301	33	4	within	within	ADP
ajis02-301	33	5	a	a	DET
ajis02-301	33	6	franchise	franchise	NOUN
ajis02-301	33	7	system	system	NOUN
ajis02-301	33	8	updated	update	VERB
ajis02-301	33	9	and	and	CCONJ
ajis02-301	33	10	new	new	ADJ
ajis02-301	33	11	procedures	procedure	NOUN
ajis02-301	33	12	price	price	NOUN
ajis02-301	33	13	and	and	CCONJ
ajis02-301	33	14	product	product	NOUN
ajis02-301	33	15	information	information	NOUN
ajis02-301	33	16	franchisor	franchisor	NOUN
ajis02-301	33	17	w	w	PROPN
ajis02-301	33	18	*	*	PUNCT
ajis02-301	33	19	performance	performance	NOUN
ajis02-301	33	20	data	datum	NOUN
ajis02-301	33	21	(	(	PUNCT
ajis02-301	33	22	sales	sale	NOUN
ajis02-301	33	23	,	,	PUNCT
ajis02-301	33	24	profit	profit	NOUN
ajis02-301	33	25	/	/	SYM
ajis02-301	33	26	loss	loss	NOUN
ajis02-301	33	27	)	)	PUNCT
ajis02-301	33	28	franchisees	franchise	VERB
ajis02-301	33	29	regular	regular	ADJ
ajis02-301	33	30	information	information	NOUN
ajis02-301	33	31	exchange	exchange	NOUN
ajis02-301	33	32	among	among	ADP
ajis02-301	33	33	business	business	NOUN
ajis02-301	33	34	partners	partner	NOUN
ajis02-301	33	35	implies	imply	VERB
ajis02-301	33	36	an	an	DET
ajis02-301	33	37	opportunity	opportunity	NOUN
ajis02-301	33	38	to	to	PART
ajis02-301	33	39	use	use	VERB
ajis02-301	33	40	it	it	PRON
ajis02-301	33	41	.	.	PUNCT
ajis02-301	34	1	effective	effective	ADJ
ajis02-301	34	2	use	use	NOUN
ajis02-301	34	3	of	of	ADP
ajis02-301	34	4	it	it	PRON
ajis02-301	34	5	facilitates	facilitate	VERB
ajis02-301	34	6	and	and	CCONJ
ajis02-301	34	7	speeds	speed	VERB
ajis02-301	34	8	up	up	ADP
ajis02-301	34	9	information	information	NOUN
ajis02-301	34	10	exchange	exchange	NOUN
ajis02-301	34	11	;	;	PUNCT
ajis02-301	34	12	it	it	PRON
ajis02-301	34	13	can	can	AUX
ajis02-301	34	14	also	also	ADV
ajis02-301	34	15	lead	lead	VERB
ajis02-301	34	16	to	to	ADP
ajis02-301	34	17	improved	improved	ADJ
ajis02-301	34	18	business	business	NOUN
ajis02-301	34	19	processes	process	NOUN
ajis02-301	34	20	on	on	ADP
ajis02-301	34	21	the	the	DET
ajis02-301	34	22	various	various	ADJ
ajis02-301	34	23	premises	premise	NOUN
ajis02-301	34	24	.	.	PUNCT
ajis02-301	35	1	the	the	DET
ajis02-301	35	2	franchise	franchise	NOUN
ajis02-301	35	3	context	context	NOUN
ajis02-301	35	4	provides	provide	VERB
ajis02-301	35	5	a	a	DET
ajis02-301	35	6	textbook	textbook	NOUN
ajis02-301	35	7	setting	set	VERB
ajis02-301	35	8	for	for	ADP
ajis02-301	35	9	use	use	NOUN
ajis02-301	35	10	of	of	ADP
ajis02-301	35	11	it	it	PRON
ajis02-301	35	12	between	between	ADP
ajis02-301	35	13	organisations	organisation	NOUN
ajis02-301	35	14	.	.	PUNCT
ajis02-301	36	1	previous	previous	ADJ
ajis02-301	36	2	research	research	NOUN
ajis02-301	36	3	two	two	NUM
ajis02-301	36	4	areas	area	NOUN
ajis02-301	36	5	of	of	ADP
ajis02-301	36	6	is	be	AUX
ajis02-301	36	7	literature	literature	NOUN
ajis02-301	36	8	are	be	AUX
ajis02-301	36	9	relevant	relevant	ADJ
ajis02-301	36	10	to	to	ADP
ajis02-301	36	11	the	the	DET
ajis02-301	36	12	study	study	NOUN
ajis02-301	36	13	of	of	ADP
ajis02-301	36	14	it	it	PRON
ajis02-301	36	15	implementation	implementation	NOUN
ajis02-301	36	16	in	in	ADP
ajis02-301	36	17	franchise	franchise	NOUN
ajis02-301	36	18	systems	system	NOUN
ajis02-301	36	19	:	:	PUNCT
ajis02-301	36	20	the	the	DET
ajis02-301	36	21	literature	literature	NOUN
ajis02-301	36	22	about	about	ADP
ajis02-301	36	23	inter	inter	ADJ
ajis02-301	36	24	-	-	ADJ
ajis02-301	36	25	organisational	organisational	ADJ
ajis02-301	36	26	systems	system	NOUN
ajis02-301	36	27	and	and	CCONJ
ajis02-301	36	28	the	the	DET
ajis02-301	36	29	use	use	NOUN
ajis02-301	36	30	of	of	ADP
ajis02-301	36	31	it	it	PRON
ajis02-301	36	32	between	between	ADP
ajis02-301	36	33	and	and	CCONJ
ajis02-301	36	34	among	among	ADP
ajis02-301	36	35	business	business	NOUN
ajis02-301	36	36	partners	partner	NOUN
ajis02-301	36	37	and	and	CCONJ
ajis02-301	36	38	,	,	PUNCT
ajis02-301	36	39	secondly	secondly	ADV
ajis02-301	36	40	,	,	PUNCT
ajis02-301	36	41	the	the	DET
ajis02-301	36	42	literature	literature	NOUN
ajis02-301	36	43	about	about	ADP
ajis02-301	36	44	the	the	DET
ajis02-301	36	45	use	use	NOUN
ajis02-301	36	46	of	of	ADP
ajis02-301	36	47	it	it	PRON
ajis02-301	36	48	in	in	ADP
ajis02-301	36	49	small	small	ADJ
ajis02-301	36	50	firms	firm	NOUN
ajis02-301	36	51	.	.	PUNCT
ajis02-301	37	1	the	the	DET
ajis02-301	37	2	use	use	NOUN
ajis02-301	37	3	of	of	ADP
ajis02-301	37	4	it	it	PRON
ajis02-301	37	5	to	to	PART
ajis02-301	37	6	facilitate	facilitate	VERB
ajis02-301	37	7	communication	communication	NOUN
ajis02-301	37	8	and	and	CCONJ
ajis02-301	37	9	to	to	ADP
ajis02-301	37	10	automate	automate	VERB
ajis02-301	37	11	transactions	transaction	NOUN
ajis02-301	37	12	between	between	ADP
ajis02-301	37	13	business	business	NOUN
ajis02-301	37	14	partners	partner	NOUN
ajis02-301	37	15	has	have	AUX
ajis02-301	37	16	been	be	AUX
ajis02-301	37	17	studied	study	VERB
ajis02-301	37	18	for	for	ADP
ajis02-301	37	19	nearly	nearly	ADV
ajis02-301	37	20	20	20	NUM
ajis02-301	37	21	years	year	NOUN
ajis02-301	37	22	.	.	PUNCT
ajis02-301	38	1	initial	initial	ADJ
ajis02-301	38	2	papers	paper	NOUN
ajis02-301	38	3	focused	focus	VERB
ajis02-301	38	4	on	on	ADP
ajis02-301	38	5	opportunities	opportunity	NOUN
ajis02-301	38	6	and	and	CCONJ
ajis02-301	38	7	benefits	benefit	NOUN
ajis02-301	38	8	of	of	ADP
ajis02-301	38	9	implementing	implement	VERB
ajis02-301	38	10	it	it	PRON
ajis02-301	38	11	which	which	PRON
ajis02-301	38	12	links	link	VERB
ajis02-301	38	13	business	business	NOUN
ajis02-301	38	14	partners	partner	NOUN
ajis02-301	38	15	(	(	PUNCT
ajis02-301	38	16	e.g.	e.g.	ADV
ajis02-301	38	17	holland	holland	PROPN
ajis02-301	38	18	and	and	CCONJ
ajis02-301	38	19	lockett	lockett	PROPN
ajis02-301	38	20	,	,	PUNCT
ajis02-301	38	21	1994	1994	NUM
ajis02-301	38	22	;	;	PUNCT
ajis02-301	38	23	venkatraman	venkatraman	NOUN
ajis02-301	38	24	,	,	PUNCT
ajis02-301	38	25	1991	1991	NUM
ajis02-301	38	26	)	)	PUNCT
ajis02-301	38	27	.	.	PUNCT
ajis02-301	39	1	other	other	ADJ
ajis02-301	39	2	work	work	NOUN
ajis02-301	39	3	highlighted	highlight	VERB
ajis02-301	39	4	factors	factor	NOUN
ajis02-301	39	5	facilitating	facilitate	VERB
ajis02-301	39	6	and	and	CCONJ
ajis02-301	39	7	inhibiting	inhibit	VERB
ajis02-301	39	8	implementation	implementation	NOUN
ajis02-301	39	9	of	of	ADP
ajis02-301	39	10	electronic	electronic	ADJ
ajis02-301	39	11	links	link	NOUN
ajis02-301	39	12	between	between	ADP
ajis02-301	39	13	business	business	NOUN
ajis02-301	39	14	partners	partner	NOUN
ajis02-301	39	15	(	(	PUNCT
ajis02-301	39	16	e.g.	e.g.	ADV
ajis02-301	39	17	cavaye	cavaye	NOUN
ajis02-301	39	18	and	and	CCONJ
ajis02-301	39	19	cragg	cragg	NOUN
ajis02-301	39	20	,	,	PUNCT
ajis02-301	39	21	1995	1995	NUM
ajis02-301	39	22	)	)	PUNCT
ajis02-301	39	23	.	.	PUNCT
ajis02-301	40	1	recently	recently	ADV
ajis02-301	40	2	,	,	PUNCT
ajis02-301	40	3	interest	interest	NOUN
ajis02-301	40	4	has	have	AUX
ajis02-301	40	5	focused	focus	VERB
ajis02-301	40	6	on	on	ADP
ajis02-301	40	7	the	the	DET
ajis02-301	40	8	business	business	NOUN
ajis02-301	40	9	opportunities	opportunity	NOUN
ajis02-301	40	10	provided	provide	VERB
ajis02-301	40	11	by	by	ADP
ajis02-301	40	12	the	the	DET
ajis02-301	40	13	internet	internet	NOUN
ajis02-301	40	14	(	(	PUNCT
ajis02-301	40	15	mckeown	mckeown	NOUN
ajis02-301	40	16	and	and	CCONJ
ajis02-301	40	17	watson	watson	PROPN
ajis02-301	40	18	,	,	PUNCT
ajis02-301	40	19	1996	1996	NUM
ajis02-301	40	20	)	)	PUNCT
ajis02-301	40	21	and	and	CCONJ
ajis02-301	40	22	on	on	ADP
ajis02-301	40	23	the	the	DET
ajis02-301	40	24	adoption	adoption	NOUN
ajis02-301	40	25	of	of	ADP
ajis02-301	40	26	electronic	electronic	ADJ
ajis02-301	40	27	commerce	commerce	NOUN
ajis02-301	40	28	(	(	PUNCT
ajis02-301	40	29	kalakota	kalakota	NOUN
ajis02-301	40	30	and	and	CCONJ
ajis02-301	40	31	whinston	whinston	NOUN
ajis02-301	40	32	,	,	PUNCT
ajis02-301	40	33	1996	1996	NUM
ajis02-301	40	34	;	;	PUNCT
ajis02-301	40	35	lawrence	lawrence	PROPN
ajis02-301	40	36	et	et	PROPN
ajis02-301	40	37	al	al	PROPN
ajis02-301	40	38	,	,	PUNCT
ajis02-301	40	39	1998	1998	NUM
ajis02-301	40	40	)	)	PUNCT
ajis02-301	40	41	.	.	PUNCT
ajis02-301	41	1	another	another	DET
ajis02-301	41	2	strand	strand	NOUN
ajis02-301	41	3	of	of	ADP
ajis02-301	41	4	the	the	DET
ajis02-301	41	5	literature	literature	NOUN
ajis02-301	41	6	in	in	ADP
ajis02-301	41	7	this	this	DET
ajis02-301	41	8	area	area	NOUN
ajis02-301	41	9	has	have	AUX
ajis02-301	41	10	drawn	draw	VERB
ajis02-301	41	11	attention	attention	NOUN
ajis02-301	41	12	to	to	ADP
ajis02-301	41	13	the	the	DET
ajis02-301	41	14	effects	effect	NOUN
ajis02-301	41	15	of	of	ADP
ajis02-301	41	16	power	power	NOUN
ajis02-301	41	17	differences	difference	NOUN
ajis02-301	41	18	among	among	ADP
ajis02-301	41	19	business	business	NOUN
ajis02-301	41	20	partners	partner	NOUN
ajis02-301	41	21	and	and	CCONJ
ajis02-301	41	22	to	to	ADP
ajis02-301	41	23	the	the	DET
ajis02-301	41	24	enforced	enforce	VERB
ajis02-301	41	25	use	use	NOUN
ajis02-301	41	26	of	of	ADP
ajis02-301	41	27	it	it	PRON
ajis02-301	41	28	with	with	ADP
ajis02-301	41	29	partners	partner	NOUN
ajis02-301	41	30	who	who	PRON
ajis02-301	41	31	dominate	dominate	VERB
ajis02-301	41	32	the	the	DET
ajis02-301	41	33	business	business	NOUN
ajis02-301	41	34	relationship	relationship	NOUN
ajis02-301	41	35	(	(	PUNCT
ajis02-301	41	36	e.g.	e.g.	ADV
ajis02-301	41	37	webster	webster	PROPN
ajis02-301	41	38	,	,	PUNCT
ajis02-301	41	39	1995	1995	NUM
ajis02-301	41	40	)	)	PUNCT
ajis02-301	41	41	.	.	PUNCT
ajis02-301	42	1	since	since	SCONJ
ajis02-301	42	2	franchise	franchise	NOUN
ajis02-301	42	3	systems	system	NOUN
ajis02-301	42	4	are	be	AUX
ajis02-301	42	5	collections	collection	NOUN
ajis02-301	42	6	of	of	ADP
ajis02-301	42	7	small	small	ADJ
ajis02-301	42	8	firms	firm	NOUN
ajis02-301	42	9	,	,	PUNCT
ajis02-301	42	10	the	the	DET
ajis02-301	42	11	literature	literature	NOUN
ajis02-301	42	12	about	about	ADP
ajis02-301	42	13	it	it	PRON
ajis02-301	42	14	adoption	adoption	NOUN
ajis02-301	42	15	in	in	ADP
ajis02-301	42	16	small	small	ADJ
ajis02-301	42	17	firms	firm	NOUN
ajis02-301	42	18	is	be	AUX
ajis02-301	42	19	relevant	relevant	ADJ
ajis02-301	42	20	to	to	ADP
ajis02-301	42	21	this	this	DET
ajis02-301	42	22	study	study	NOUN
ajis02-301	42	23	.	.	PUNCT
ajis02-301	43	1	cragg	cragg	NOUN
ajis02-301	43	2	and	and	CCONJ
ajis02-301	43	3	king	king	NOUN
ajis02-301	43	4	(	(	PUNCT
ajis02-301	43	5	1993	1993	NUM
ajis02-301	43	6	)	)	PUNCT
ajis02-301	43	7	,	,	PUNCT
ajis02-301	43	8	lavocau	lavocau	PROPN
ajis02-301	43	9	et	et	PROPN
ajis02-301	43	10	al	al	PROPN
ajis02-301	43	11	(	(	PUNCT
ajis02-301	43	12	1995	1995	NUM
ajis02-301	43	13	)	)	PUNCT
ajis02-301	43	14	and	and	CCONJ
ajis02-301	43	15	thong	thong	NOUN
ajis02-301	43	16	and	and	CCONJ
ajis02-301	43	17	yap	yap	NOUN
ajis02-301	43	18	(	(	PUNCT
ajis02-301	43	19	1995	1995	NUM
ajis02-301	43	20	)	)	PUNCT
ajis02-301	43	21	identify	identify	VERB
ajis02-301	43	22	many	many	ADJ
ajis02-301	43	23	different	different	ADJ
ajis02-301	43	24	factors	factor	NOUN
ajis02-301	43	25	which	which	PRON
ajis02-301	43	26	potentially	potentially	ADV
ajis02-301	43	27	influence	influence	VERB
ajis02-301	43	28	adoption	adoption	NOUN
ajis02-301	43	29	of	of	ADP
ajis02-301	43	30	it	it	PRON
ajis02-301	43	31	by	by	ADP
ajis02-301	43	32	small	small	ADJ
ajis02-301	43	33	firms	firm	NOUN
ajis02-301	43	34	.	.	PUNCT
ajis02-301	44	1	the	the	DET
ajis02-301	44	2	factors	factor	NOUN
ajis02-301	44	3	include	include	VERB
ajis02-301	44	4	perceived	perceive	VERB
ajis02-301	44	5	benefit	benefit	NOUN
ajis02-301	44	6	and	and	CCONJ
ajis02-301	44	7	impact	impact	NOUN
ajis02-301	44	8	of	of	ADP
ajis02-301	44	9	technology	technology	NOUN
ajis02-301	44	10	,	,	PUNCT
ajis02-301	44	11	pressure	pressure	NOUN
ajis02-301	44	12	to	to	PART
ajis02-301	44	13	adopt	adopt	VERB
ajis02-301	44	14	(	(	PUNCT
ajis02-301	44	15	from	from	ADP
ajis02-301	44	16	outsiders	outsider	NOUN
ajis02-301	44	17	)	)	PUNCT
ajis02-301	44	18	,	,	PUNCT
ajis02-301	44	19	financial	financial	ADJ
ajis02-301	44	20	and	and	CCONJ
ajis02-301	44	21	technological	technological	ADJ
ajis02-301	44	22	resources	resource	NOUN
ajis02-301	44	23	of	of	ADP
ajis02-301	44	24	the	the	DET
ajis02-301	44	25	firm	firm	NOUN
ajis02-301	44	26	,	,	PUNCT
ajis02-301	44	27	computer	computer	NOUN
ajis02-301	44	28	literacy	literacy	NOUN
ajis02-301	44	29	of	of	ADP
ajis02-301	44	30	the	the	DET
ajis02-301	44	31	owner	owner	NOUN
ajis02-301	44	32	/	/	SYM
ajis02-301	44	33	manager	manager	NOUN
ajis02-301	44	34	,	,	PUNCT
ajis02-301	44	35	size	size	NOUN
ajis02-301	44	36	and	and	CCONJ
ajis02-301	44	37	industry	industry	NOUN
ajis02-301	44	38	sector	sector	NOUN
ajis02-301	44	39	of	of	ADP
ajis02-301	44	40	the	the	DET
ajis02-301	44	41	firm	firm	NOUN
ajis02-301	44	42	.	.	PUNCT
ajis02-301	45	1	harrison	harrison	PROPN
ajis02-301	45	2	et	et	PROPN
ajis02-301	45	3	al	al	PROPN
ajis02-301	45	4	(	(	PUNCT
ajis02-301	45	5	1997	1997	NUM
ajis02-301	45	6	)	)	PUNCT
ajis02-301	45	7	focus	focus	VERB
ajis02-301	45	8	on	on	ADP
ajis02-301	45	9	the	the	DET
ajis02-301	45	10	executive	executive	NOUN
ajis02-301	45	11	or	or	CCONJ
ajis02-301	45	12	owner	owner	NOUN
ajis02-301	45	13	of	of	ADP
ajis02-301	45	14	the	the	DET
ajis02-301	45	15	small	small	ADJ
ajis02-301	45	16	firm	firm	NOUN
ajis02-301	45	17	as	as	SCONJ
ajis02-301	45	18	decisions	decision	NOUN
ajis02-301	45	19	made	make	VERB
ajis02-301	45	20	in	in	ADP
ajis02-301	45	21	small	small	ADJ
ajis02-301	45	22	firms	firm	NOUN
ajis02-301	45	23	tend	tend	VERB
ajis02-301	45	24	to	to	PART
ajis02-301	45	25	be	be	AUX
ajis02-301	45	26	made	make	VERB
ajis02-301	45	27	unilaterally	unilaterally	ADV
ajis02-301	45	28	by	by	ADP
ajis02-301	45	29	the	the	DET
ajis02-301	45	30	owner	owner	NOUN
ajis02-301	45	31	.	.	PUNCT
ajis02-301	46	1	all	all	DET
ajis02-301	46	2	these	these	DET
ajis02-301	46	3	issues	issue	NOUN
ajis02-301	46	4	are	be	AUX
ajis02-301	46	5	also	also	ADV
ajis02-301	46	6	likely	likely	ADJ
ajis02-301	46	7	to	to	PART
ajis02-301	46	8	affect	affect	VERB
ajis02-301	46	9	it	it	PRON
ajis02-301	46	10	adoption	adoption	NOUN
ajis02-301	46	11	by	by	ADP
ajis02-301	46	12	franchisees	franchisee	NOUN
ajis02-301	46	13	.	.	PUNCT
ajis02-301	47	1	although	although	SCONJ
ajis02-301	47	2	franchise	franchise	NOUN
ajis02-301	47	3	systems	system	NOUN
ajis02-301	47	4	provide	provide	VERB
ajis02-301	47	5	obvious	obvious	ADJ
ajis02-301	47	6	opportunities	opportunity	NOUN
ajis02-301	47	7	for	for	ADP
ajis02-301	47	8	the	the	DET
ajis02-301	47	9	use	use	NOUN
ajis02-301	47	10	of	of	ADP
ajis02-301	47	11	it	it	PRON
ajis02-301	47	12	to	to	PART
ajis02-301	47	13	link	link	VERB
ajis02-301	47	14	franchisor	franchisor	NOUN
ajis02-301	47	15	and	and	CCONJ
ajis02-301	47	16	franchisees	franchisee	NOUN
ajis02-301	47	17	,	,	PUNCT
ajis02-301	47	18	little	little	ADJ
ajis02-301	47	19	has	have	AUX
ajis02-301	47	20	been	be	AUX
ajis02-301	47	21	published	publish	VERB
ajis02-301	47	22	about	about	ADP
ajis02-301	47	23	such	such	ADJ
ajis02-301	47	24	use	use	NOUN
ajis02-301	47	25	of	of	ADP
ajis02-301	47	26	it	it	PRON
ajis02-301	47	27	by	by	ADP
ajis02-301	47	28	franchise	franchise	NOUN
ajis02-301	47	29	systems	system	NOUN
ajis02-301	47	30	.	.	PUNCT
ajis02-301	48	1	only	only	ADV
ajis02-301	48	2	a	a	DET
ajis02-301	48	3	few	few	ADJ
ajis02-301	48	4	papers	paper	NOUN
ajis02-301	48	5	have	have	AUX
ajis02-301	48	6	been	be	AUX
ajis02-301	48	7	identified	identify	VERB
ajis02-301	48	8	which	which	PRON
ajis02-301	48	9	mention	mention	VERB
ajis02-301	48	10	it	it	PRON
ajis02-301	48	11	in	in	ADP
ajis02-301	48	12	franchising	franchising	NOUN
ajis02-301	48	13	.	.	PUNCT
ajis02-301	49	1	sen	sen	PROPN
ajis02-301	49	2	and	and	CCONJ
ajis02-301	49	3	lee	lee	PROPN
ajis02-301	49	4	(	(	PUNCT
ajis02-301	49	5	1994	1994	NUM
ajis02-301	49	6	)	)	PUNCT
ajis02-301	49	7	,	,	PUNCT
ajis02-301	49	8	simeonson	simeonson	NOUN
ajis02-301	49	9	and	and	CCONJ
ajis02-301	49	10	anstadt	anstadt	ADJ
ajis02-301	49	11	(	(	PUNCT
ajis02-301	49	12	1993	1993	NUM
ajis02-301	49	13	)	)	PUNCT
ajis02-301	49	14	and	and	CCONJ
ajis02-301	49	15	nault	nault	NOUN
ajis02-301	49	16	(	(	PUNCT
ajis02-301	49	17	1997	1997	NUM
ajis02-301	49	18	)	)	PUNCT
ajis02-301	49	19	contribute	contribute	VERB
ajis02-301	49	20	theoretical	theoretical	ADJ
ajis02-301	49	21	papers	paper	NOUN
ajis02-301	49	22	on	on	ADP
ajis02-301	49	23	the	the	DET
ajis02-301	49	24	potential	potential	ADJ
ajis02-301	49	25	impact	impact	NOUN
ajis02-301	49	26	of	of	ADP
ajis02-301	49	27	it	it	PRON
ajis02-301	49	28	on	on	ADP
ajis02-301	49	29	the	the	DET
ajis02-301	49	30	development	development	NOUN
ajis02-301	49	31	and	and	CCONJ
ajis02-301	49	32	efficient	efficient	ADJ
ajis02-301	49	33	operation	operation	NOUN
ajis02-301	49	34	of	of	ADP
ajis02-301	49	35	franchise	franchise	NOUN
ajis02-301	49	36	systems	system	NOUN
ajis02-301	49	37	.	.	PUNCT
ajis02-301	50	1	one	one	NUM
ajis02-301	50	2	paper	paper	NOUN
ajis02-301	50	3	addresses	address	NOUN
ajis02-301	50	4	use	use	NOUN
ajis02-301	50	5	of	of	ADP
ajis02-301	50	6	it	it	PRON
ajis02-301	50	7	to	to	PART
ajis02-301	50	8	link	link	VERB
ajis02-301	50	9	franchise	franchise	NOUN
ajis02-301	50	10	systems	system	NOUN
ajis02-301	50	11	with	with	ADP
ajis02-301	50	12	suppliers	supplier	NOUN
ajis02-301	50	13	(	(	PUNCT
ajis02-301	50	14	poorani	poorani	ADJ
ajis02-301	50	15	1996	1996	NUM
ajis02-301	50	16	)	)	PUNCT
ajis02-301	50	17	.	.	PUNCT
ajis02-301	51	1	it	it	PRON
ajis02-301	51	2	highlights	highlight	VERB
ajis02-301	51	3	the	the	DET
ajis02-301	51	4	theoretical	theoretical	ADJ
ajis02-301	51	5	benefits	benefit	NOUN
ajis02-301	51	6	of	of	ADP
ajis02-301	51	7	inter	inter	ADJ
ajis02-301	51	8	-	-	ADJ
ajis02-301	51	9	organisational	organisational	ADJ
ajis02-301	51	10	it	it	PRON
ajis02-301	51	11	for	for	ADP
ajis02-301	51	12	franchise	franchise	NOUN
ajis02-301	51	13	systems	system	NOUN
ajis02-301	51	14	and	and	CCONJ
ajis02-301	51	15	reports	report	NOUN
ajis02-301	51	16	on	on	ADP
ajis02-301	51	17	a	a	DET
ajis02-301	51	18	small	small	ADJ
ajis02-301	51	19	scale	scale	NOUN
ajis02-301	51	20	,	,	PUNCT
ajis02-301	51	21	descriptive	descriptive	ADJ
ajis02-301	51	22	survey	survey	NOUN
ajis02-301	51	23	carried	carry	VERB
ajis02-301	51	24	out	out	ADP
ajis02-301	51	25	in	in	ADP
ajis02-301	51	26	the	the	DET
ajis02-301	51	27	united	united	PROPN
ajis02-301	51	28	states	states	PROPN
ajis02-301	51	29	.	.	PUNCT
ajis02-301	52	1	there	there	PRON
ajis02-301	52	2	has	have	AUX
ajis02-301	52	3	been	be	AUX
ajis02-301	52	4	no	no	DET
ajis02-301	52	5	previous	previous	ADJ
ajis02-301	52	6	,	,	PUNCT
ajis02-301	52	7	structured	structured	ADJ
ajis02-301	52	8	investigation	investigation	NOUN
ajis02-301	52	9	into	into	ADP
ajis02-301	52	10	the	the	DET
ajis02-301	52	11	use	use	NOUN
ajis02-301	52	12	of	of	ADP
ajis02-301	52	13	it	it	PRON
ajis02-301	52	14	between	between	ADP
ajis02-301	52	15	franchisors	franchisor	NOUN
ajis02-301	52	16	and	and	CCONJ
ajis02-301	52	17	franchisees	franchisee	NOUN
ajis02-301	52	18	;	;	PUNCT
ajis02-301	52	19	there	there	PRON
ajis02-301	52	20	is	be	VERB
ajis02-301	52	21	no	no	DET
ajis02-301	52	22	previous	previous	ADJ
ajis02-301	52	23	research	research	NOUN
ajis02-301	52	24	about	about	ADP
ajis02-301	52	25	such	such	ADJ
ajis02-301	52	26	use	use	NOUN
ajis02-301	52	27	of	of	ADP
ajis02-301	52	28	it	it	PRON
ajis02-301	52	29	in	in	ADP
ajis02-301	52	30	the	the	DET
ajis02-301	52	31	australian	australian	ADJ
ajis02-301	52	32	context	context	NOUN
ajis02-301	52	33	.	.	PUNCT
ajis02-301	53	1	preliminary	preliminary	ADJ
ajis02-301	53	2	case	case	NOUN
ajis02-301	53	3	evidence	evidence	NOUN
ajis02-301	53	4	because	because	SCONJ
ajis02-301	53	5	of	of	ADP
ajis02-301	53	6	the	the	DET
ajis02-301	53	7	lack	lack	NOUN
ajis02-301	53	8	of	of	ADP
ajis02-301	53	9	published	publish	VERB
ajis02-301	53	10	research	research	NOUN
ajis02-301	53	11	about	about	ADP
ajis02-301	53	12	it	it	PRON
ajis02-301	53	13	in	in	ADP
ajis02-301	53	14	franchises	franchise	NOUN
ajis02-301	54	1	,	,	PUNCT
ajis02-301	54	2	several	several	ADJ
ajis02-301	54	3	exploratory	exploratory	ADJ
ajis02-301	54	4	case	case	NOUN
ajis02-301	54	5	studies	study	NOUN
ajis02-301	54	6	were	be	AUX
ajis02-301	54	7	conducted	conduct	VERB
ajis02-301	54	8	.	.	PUNCT
ajis02-301	55	1	discussions	discussion	NOUN
ajis02-301	55	2	with	with	ADP
ajis02-301	55	3	management	management	NOUN
ajis02-301	55	4	of	of	ADP
ajis02-301	55	5	three	three	NUM
ajis02-301	55	6	franchises	franchise	NOUN
ajis02-301	55	7	provided	provide	VERB
ajis02-301	55	8	preliminary	preliminary	ADJ
ajis02-301	55	9	descriptive	descriptive	ADJ
ajis02-301	55	10	information	information	NOUN
ajis02-301	55	11	about	about	ADP
ajis02-301	55	12	it	it	PRON
ajis02-301	55	13	development	development	NOUN
ajis02-301	55	14	and	and	CCONJ
ajis02-301	55	15	implementation	implementation	NOUN
ajis02-301	55	16	processes	process	NOUN
ajis02-301	55	17	in	in	ADP
ajis02-301	55	18	franchise	franchise	NOUN
ajis02-301	55	19	systems	system	NOUN
ajis02-301	55	20	.	.	PUNCT
ajis02-301	56	1	findings	finding	NOUN
ajis02-301	56	2	from	from	ADP
ajis02-301	56	3	the	the	DET
ajis02-301	56	4	three	three	NUM
ajis02-301	56	5	cases	case	NOUN
ajis02-301	56	6	strengthened	strengthen	VERB
ajis02-301	56	7	the	the	DET
ajis02-301	56	8	researchers	researcher	NOUN
ajis02-301	56	9	'	'	PART
ajis02-301	56	10	view	view	NOUN
ajis02-301	56	11	that	that	SCONJ
ajis02-301	56	12	the	the	DET
ajis02-301	56	13	implementation	implementation	NOUN
ajis02-301	56	14	of	of	ADP
ajis02-301	56	15	franchise	franchise	NOUN
ajis02-301	56	16	-	-	PUNCT
ajis02-301	56	17	wide	wide	ADV
ajis02-301	56	18	it	it	PRON
ajis02-301	56	19	was	be	AUX
ajis02-301	56	20	worthy	worthy	ADJ
ajis02-301	56	21	of	of	ADP
ajis02-301	56	22	further	further	ADJ
ajis02-301	56	23	ajis	ajis	NOUN
ajis02-301	56	24	vol	vol	NOUN
ajis02-301	56	25	.	.	PROPN
ajis02-301	57	1	6	6	NUM
ajis02-301	57	2	no	no	NOUN
ajis02-301	57	3	.	.	NOUN
ajis02-301	57	4	2	2	NUM
ajis02-301	57	5	may	may	PROPN
ajis02-301	57	6	1999	1999	NUM
ajis02-301	57	7	investigation	investigation	NOUN
ajis02-301	57	8	.	.	PUNCT
ajis02-301	58	1	full	full	ADJ
ajis02-301	58	2	findings	finding	NOUN
ajis02-301	58	3	derived	derive	VERB
ajis02-301	58	4	from	from	ADP
ajis02-301	58	5	the	the	DET
ajis02-301	58	6	exploratory	exploratory	ADJ
ajis02-301	58	7	cases	case	NOUN
ajis02-301	58	8	have	have	AUX
ajis02-301	58	9	been	be	AUX
ajis02-301	58	10	reported	report	VERB
ajis02-301	58	11	elsewhere	elsewhere	ADV
ajis02-301	58	12	(	(	PUNCT
ajis02-301	58	13	cavaye	cavaye	NOUN
ajis02-301	58	14	,	,	PUNCT
ajis02-301	58	15	1998	1998	NUM
ajis02-301	58	16	)	)	PUNCT
ajis02-301	58	17	.	.	PUNCT
ajis02-301	59	1	the	the	DET
ajis02-301	59	2	main	main	ADJ
ajis02-301	59	3	findings	finding	NOUN
ajis02-301	59	4	relating	relate	VERB
ajis02-301	59	5	to	to	ADP
ajis02-301	59	6	the	the	DET
ajis02-301	59	7	subject	subject	NOUN
ajis02-301	59	8	of	of	ADP
ajis02-301	59	9	this	this	DET
ajis02-301	59	10	paper	paper	NOUN
ajis02-301	59	11	are	be	AUX
ajis02-301	59	12	briefly	briefly	ADV
ajis02-301	59	13	outlined	outline	VERB
ajis02-301	59	14	below	below	ADV
ajis02-301	59	15	.	.	PUNCT
ajis02-301	60	1	implementation	implementation	NOUN
ajis02-301	60	2	an	an	DET
ajis02-301	60	3	important	important	ADJ
ajis02-301	60	4	phase	phase	NOUN
ajis02-301	60	5	of	of	ADP
ajis02-301	60	6	development	development	NOUN
ajis02-301	60	7	.	.	PUNCT
ajis02-301	61	1	the	the	DET
ajis02-301	61	2	focus	focus	NOUN
ajis02-301	61	3	of	of	ADP
ajis02-301	61	4	this	this	DET
ajis02-301	61	5	paper	paper	NOUN
ajis02-301	61	6	is	be	AUX
ajis02-301	61	7	the	the	DET
ajis02-301	61	8	implementation	implementation	NOUN
ajis02-301	61	9	phase	phase	NOUN
ajis02-301	61	10	of	of	ADP
ajis02-301	61	11	the	the	DET
ajis02-301	61	12	development	development	NOUN
ajis02-301	61	13	process	process	NOUN
ajis02-301	61	14	for	for	ADP
ajis02-301	61	15	standardised	standardised	ADJ
ajis02-301	61	16	,	,	PUNCT
ajis02-301	61	17	franchise	franchise	NOUN
ajis02-301	61	18	-	-	PUNCT
ajis02-301	61	19	wide	wide	VERB
ajis02-301	61	20	it	it	PRON
ajis02-301	61	21	.	.	PUNCT
ajis02-301	62	1	case	case	NOUN
ajis02-301	62	2	interviews	interview	NOUN
ajis02-301	62	3	showed	show	VERB
ajis02-301	62	4	that	that	SCONJ
ajis02-301	62	5	the	the	DET
ajis02-301	62	6	it	it	PRON
ajis02-301	62	7	development	development	NOUN
ajis02-301	62	8	process	process	NOUN
ajis02-301	62	9	in	in	ADP
ajis02-301	62	10	the	the	DET
ajis02-301	62	11	context	context	NOUN
ajis02-301	62	12	of	of	ADP
ajis02-301	62	13	franchise	franchise	NOUN
ajis02-301	62	14	systems	system	NOUN
ajis02-301	62	15	is	be	AUX
ajis02-301	62	16	very	very	ADV
ajis02-301	62	17	similar	similar	ADJ
ajis02-301	62	18	to	to	ADP
ajis02-301	62	19	the	the	DET
ajis02-301	62	20	process	process	NOUN
ajis02-301	62	21	relating	relate	VERB
ajis02-301	62	22	to	to	ADP
ajis02-301	62	23	any	any	DET
ajis02-301	62	24	information	information	NOUN
ajis02-301	62	25	system	system	NOUN
ajis02-301	62	26	that	that	PRON
ajis02-301	62	27	is	be	AUX
ajis02-301	62	28	meant	mean	VERB
ajis02-301	62	29	to	to	PART
ajis02-301	62	30	link	link	VERB
ajis02-301	62	31	organisations	organisation	NOUN
ajis02-301	62	32	.	.	PUNCT
ajis02-301	63	1	the	the	DET
ajis02-301	63	2	process	process	NOUN
ajis02-301	63	3	consists	consist	VERB
ajis02-301	63	4	of	of	ADP
ajis02-301	63	5	three	three	NUM
ajis02-301	63	6	clearly	clearly	ADV
ajis02-301	63	7	identifiable	identifiable	ADJ
ajis02-301	63	8	phases	phase	NOUN
ajis02-301	63	9	:	:	PUNCT
ajis02-301	63	10	first	first	ADV
ajis02-301	63	11	,	,	PUNCT
ajis02-301	63	12	a	a	DET
ajis02-301	63	13	system	system	NOUN
ajis02-301	63	14	must	must	AUX
ajis02-301	63	15	be	be	AUX
ajis02-301	63	16	acquired	acquire	VERB
ajis02-301	63	17	or	or	CCONJ
ajis02-301	63	18	developed	develop	VERB
ajis02-301	63	19	;	;	PUNCT
ajis02-301	63	20	then	then	ADV
ajis02-301	63	21	,	,	PUNCT
ajis02-301	63	22	the	the	DET
ajis02-301	63	23	system	system	NOUN
ajis02-301	63	24	is	be	AUX
ajis02-301	63	25	implemented	implement	VERB
ajis02-301	63	26	in	in	ADP
ajis02-301	63	27	individual	individual	ADJ
ajis02-301	63	28	sites	site	NOUN
ajis02-301	63	29	;	;	PUNCT
ajis02-301	63	30	next	next	ADV
ajis02-301	63	31	,	,	PUNCT
ajis02-301	63	32	the	the	DET
ajis02-301	63	33	systems	system	NOUN
ajis02-301	63	34	in	in	ADP
ajis02-301	63	35	individual	individual	ADJ
ajis02-301	63	36	outlets	outlet	NOUN
ajis02-301	63	37	are	be	AUX
ajis02-301	63	38	linked	link	VERB
ajis02-301	63	39	to	to	ADP
ajis02-301	63	40	the	the	DET
ajis02-301	63	41	franchisor	franchisor	NOUN
ajis02-301	63	42	,	,	PUNCT
ajis02-301	63	43	thus	thus	ADV
ajis02-301	63	44	forming	form	VERB
ajis02-301	63	45	a	a	DET
ajis02-301	63	46	franchise	franchise	NOUN
ajis02-301	63	47	-	-	PUNCT
ajis02-301	63	48	wide	wide	ADJ
ajis02-301	63	49	network	network	NOUN
ajis02-301	63	50	.	.	PUNCT
ajis02-301	64	1	once	once	ADV
ajis02-301	64	2	an	an	DET
ajis02-301	64	3	appropriate	appropriate	ADJ
ajis02-301	64	4	system	system	NOUN
ajis02-301	64	5	has	have	AUX
ajis02-301	64	6	been	be	AUX
ajis02-301	64	7	developed	develop	VERB
ajis02-301	64	8	,	,	PUNCT
ajis02-301	64	9	the	the	DET
ajis02-301	64	10	system	system	NOUN
ajis02-301	64	11	is	be	AUX
ajis02-301	64	12	implemented	implement	VERB
ajis02-301	64	13	in	in	ADP
ajis02-301	64	14	franchise	franchise	NOUN
ajis02-301	64	15	outlets	outlet	NOUN
ajis02-301	64	16	.	.	PUNCT
ajis02-301	65	1	this	this	DET
ajis02-301	65	2	implementation	implementation	NOUN
ajis02-301	65	3	takes	take	VERB
ajis02-301	65	4	place	place	NOUN
ajis02-301	65	5	in	in	ADP
ajis02-301	65	6	two	two	NUM
ajis02-301	65	7	stages	stage	NOUN
ajis02-301	65	8	:	:	PUNCT
ajis02-301	65	9	first	first	X
ajis02-301	65	10	,	,	PUNCT
ajis02-301	65	11	implementation	implementation	NOUN
ajis02-301	65	12	of	of	ADP
ajis02-301	65	13	standardised	standardised	ADJ
ajis02-301	65	14	systems	system	NOUN
ajis02-301	65	15	in	in	ADP
ajis02-301	65	16	individual	individual	ADJ
ajis02-301	65	17	outlets	outlet	NOUN
ajis02-301	65	18	;	;	PUNCT
ajis02-301	65	19	then	then	ADV
ajis02-301	65	20	the	the	DET
ajis02-301	65	21	linking	linking	NOUN
ajis02-301	65	22	of	of	ADP
ajis02-301	65	23	outlets	outlet	NOUN
ajis02-301	65	24	to	to	ADP
ajis02-301	65	25	the	the	DET
ajis02-301	65	26	franchisor	franchisor	NOUN
ajis02-301	65	27	.	.	PUNCT
ajis02-301	66	1	the	the	DET
ajis02-301	66	2	usual	usual	ADJ
ajis02-301	66	3	course	course	NOUN
ajis02-301	66	4	of	of	ADP
ajis02-301	66	5	action	action	NOUN
ajis02-301	66	6	is	be	AUX
ajis02-301	66	7	to	to	PART
ajis02-301	66	8	implement	implement	VERB
ajis02-301	66	9	in	in	ADP
ajis02-301	66	10	franchisor	franchisor	NOUN
ajis02-301	66	11	-	-	PUNCT
ajis02-301	66	12	owned	own	VERB
ajis02-301	66	13	outlets	outlet	NOUN
ajis02-301	66	14	first	first	ADV
ajis02-301	66	15	.	.	PUNCT
ajis02-301	67	1	when	when	SCONJ
ajis02-301	67	2	the	the	DET
ajis02-301	67	3	system	system	NOUN
ajis02-301	67	4	has	have	AUX
ajis02-301	67	5	been	be	AUX
ajis02-301	67	6	shown	show	VERB
ajis02-301	67	7	to	to	PART
ajis02-301	67	8	work	work	VERB
ajis02-301	67	9	well	well	ADV
ajis02-301	67	10	in	in	ADP
ajis02-301	67	11	company	company	NOUN
ajis02-301	67	12	-	-	PUNCT
ajis02-301	67	13	owned	own	VERB
ajis02-301	67	14	stores	store	NOUN
ajis02-301	67	15	,	,	PUNCT
ajis02-301	67	16	the	the	DET
ajis02-301	67	17	system	system	NOUN
ajis02-301	67	18	is	be	AUX
ajis02-301	67	19	implemented	implement	VERB
ajis02-301	67	20	in	in	ADP
ajis02-301	67	21	franchisee	franchisee	NOUN
ajis02-301	67	22	outlets	outlet	NOUN
ajis02-301	67	23	.	.	PUNCT
ajis02-301	68	1	once	once	SCONJ
ajis02-301	68	2	the	the	DET
ajis02-301	68	3	systems	system	NOUN
ajis02-301	68	4	are	be	AUX
ajis02-301	68	5	accepted	accept	VERB
ajis02-301	68	6	and	and	CCONJ
ajis02-301	68	7	used	use	VERB
ajis02-301	68	8	effectively	effectively	ADV
ajis02-301	68	9	by	by	ADP
ajis02-301	68	10	the	the	DET
ajis02-301	68	11	franchisees	franchisee	NOUN
ajis02-301	68	12	,	,	PUNCT
ajis02-301	68	13	it	it	PRON
ajis02-301	68	14	is	be	AUX
ajis02-301	68	15	possible	possible	ADJ
ajis02-301	68	16	to	to	PART
ajis02-301	68	17	commence	commence	VERB
ajis02-301	68	18	linking	linking	NOUN
ajis02-301	68	19	of	of	ADP
ajis02-301	68	20	systems	system	NOUN
ajis02-301	68	21	in	in	ADP
ajis02-301	68	22	outlets	outlet	NOUN
ajis02-301	68	23	with	with	ADP
ajis02-301	68	24	the	the	DET
ajis02-301	68	25	computer	computer	NOUN
ajis02-301	68	26	system	system	NOUN
ajis02-301	68	27	of	of	ADP
ajis02-301	68	28	the	the	DET
ajis02-301	68	29	franchisor	franchisor	NOUN
ajis02-301	68	30	at	at	ADP
ajis02-301	68	31	the	the	DET
ajis02-301	68	32	franchise	franchise	NOUN
ajis02-301	68	33	headquarters	headquarters	NOUN
ajis02-301	68	34	.	.	PUNCT
ajis02-301	69	1	the	the	DET
ajis02-301	69	2	implementation	implementation	NOUN
ajis02-301	69	3	phase	phase	NOUN
ajis02-301	69	4	is	be	AUX
ajis02-301	69	5	crucial	crucial	ADJ
ajis02-301	69	6	to	to	ADP
ajis02-301	69	7	the	the	DET
ajis02-301	69	8	success	success	NOUN
ajis02-301	69	9	of	of	ADP
ajis02-301	69	10	the	the	DET
ajis02-301	69	11	franchise	franchise	NOUN
ajis02-301	69	12	-	-	PUNCT
ajis02-301	69	13	wide	wide	ADJ
ajis02-301	69	14	it	it	PRON
ajis02-301	69	15	system	system	NOUN
ajis02-301	69	16	.	.	PUNCT
ajis02-301	70	1	preliminary	preliminary	ADJ
ajis02-301	70	2	case	case	NOUN
ajis02-301	70	3	evidence	evidence	NOUN
ajis02-301	70	4	showed	show	VERB
ajis02-301	70	5	that	that	SCONJ
ajis02-301	70	6	benefits	benefit	NOUN
ajis02-301	70	7	for	for	ADP
ajis02-301	70	8	the	the	DET
ajis02-301	70	9	franchise	franchise	NOUN
ajis02-301	70	10	system	system	NOUN
ajis02-301	70	11	increase	increase	VERB
ajis02-301	70	12	directly	directly	ADV
ajis02-301	70	13	with	with	ADP
ajis02-301	70	14	the	the	DET
ajis02-301	70	15	number	number	NOUN
ajis02-301	70	16	of	of	ADP
ajis02-301	70	17	outlets	outlet	NOUN
ajis02-301	70	18	using	use	VERB
ajis02-301	70	19	the	the	DET
ajis02-301	70	20	system	system	NOUN
ajis02-301	70	21	and	and	CCONJ
ajis02-301	70	22	linked	link	VERB
ajis02-301	70	23	to	to	ADP
ajis02-301	70	24	the	the	DET
ajis02-301	70	25	franchisor	franchisor	NOUN
ajis02-301	70	26	.	.	PUNCT
ajis02-301	71	1	hence	hence	ADV
ajis02-301	71	2	,	,	PUNCT
ajis02-301	71	3	it	it	PRON
ajis02-301	71	4	is	be	AUX
ajis02-301	71	5	of	of	ADP
ajis02-301	71	6	utmost	utmost	ADJ
ajis02-301	71	7	importance	importance	NOUN
ajis02-301	71	8	for	for	SCONJ
ajis02-301	71	9	the	the	DET
ajis02-301	71	10	franchisor	franchisor	NOUN
ajis02-301	71	11	to	to	PART
ajis02-301	71	12	ensure	ensure	VERB
ajis02-301	71	13	fast	fast	ADJ
ajis02-301	71	14	and	and	CCONJ
ajis02-301	71	15	full	full	ADJ
ajis02-301	71	16	implementation	implementation	NOUN
ajis02-301	71	17	of	of	ADP
ajis02-301	71	18	standardised	standardise	VERB
ajis02-301	71	19	it	it	PRON
ajis02-301	71	20	systems	system	NOUN
ajis02-301	71	21	in	in	ADP
ajis02-301	71	22	individual	individual	ADJ
ajis02-301	71	23	outlets	outlet	NOUN
ajis02-301	71	24	.	.	PUNCT
ajis02-301	72	1	factors	factor	NOUN
ajis02-301	72	2	affecting	affect	VERB
ajis02-301	72	3	the	the	DET
ajis02-301	72	4	implementation	implementation	NOUN
ajis02-301	72	5	phase	phase	NOUN
ajis02-301	72	6	.	.	PUNCT
ajis02-301	73	1	the	the	DET
ajis02-301	73	2	franchisor	franchisor	NOUN
ajis02-301	73	3	has	have	VERB
ajis02-301	73	4	to	to	PART
ajis02-301	73	5	facilitate	facilitate	VERB
ajis02-301	73	6	and	and	CCONJ
ajis02-301	73	7	enable	enable	VERB
ajis02-301	73	8	implementation	implementation	NOUN
ajis02-301	73	9	of	of	ADP
ajis02-301	73	10	standardised	standardised	ADJ
ajis02-301	73	11	,	,	PUNCT
ajis02-301	73	12	interlinked	interlink	VERB
ajis02-301	73	13	it	it	PRON
ajis02-301	73	14	systems	system	NOUN
ajis02-301	73	15	in	in	ADP
ajis02-301	73	16	the	the	DET
ajis02-301	73	17	franchise	franchise	NOUN
ajis02-301	73	18	.	.	PUNCT
ajis02-301	74	1	franchisors	franchisor	NOUN
ajis02-301	74	2	need	need	VERB
ajis02-301	74	3	to	to	PART
ajis02-301	74	4	explain	explain	VERB
ajis02-301	74	5	the	the	DET
ajis02-301	74	6	benefits	benefit	NOUN
ajis02-301	74	7	of	of	ADP
ajis02-301	74	8	franchise	franchise	NOUN
ajis02-301	74	9	-	-	PUNCT
ajis02-301	74	10	wide	wide	VERB
ajis02-301	74	11	it	it	PRON
ajis02-301	74	12	,	,	PUNCT
ajis02-301	74	13	to	to	PART
ajis02-301	74	14	overcome	overcome	VERB
ajis02-301	74	15	franchisee	franchisee	NOUN
ajis02-301	74	16	resistance	resistance	NOUN
ajis02-301	74	17	,	,	PUNCT
ajis02-301	74	18	to	to	PART
ajis02-301	74	19	teach	teach	VERB
ajis02-301	74	20	computing	computing	NOUN
ajis02-301	74	21	skills	skill	NOUN
ajis02-301	74	22	,	,	PUNCT
ajis02-301	74	23	and	and	CCONJ
ajis02-301	74	24	to	to	PART
ajis02-301	74	25	train	train	VERB
ajis02-301	74	26	users	user	NOUN
ajis02-301	74	27	on	on	ADP
ajis02-301	74	28	the	the	DET
ajis02-301	74	29	specific	specific	ADJ
ajis02-301	74	30	systems	system	NOUN
ajis02-301	74	31	to	to	PART
ajis02-301	74	32	be	be	AUX
ajis02-301	74	33	introduced	introduce	VERB
ajis02-301	74	34	.	.	PUNCT
ajis02-301	75	1	franchisors	franchisor	NOUN
ajis02-301	75	2	try	try	VERB
ajis02-301	75	3	to	to	PART
ajis02-301	75	4	convince	convince	VERB
ajis02-301	75	5	and	and	CCONJ
ajis02-301	75	6	educate	educate	VERB
ajis02-301	75	7	franchisees	franchisee	NOUN
ajis02-301	75	8	about	about	ADP
ajis02-301	75	9	the	the	DET
ajis02-301	75	10	value	value	NOUN
ajis02-301	75	11	of	of	ADP
ajis02-301	75	12	embracing	embrace	VERB
ajis02-301	75	13	interlinked	interlink	VERB
ajis02-301	75	14	it	it	PRON
ajis02-301	75	15	systems	system	NOUN
ajis02-301	75	16	using	use	VERB
ajis02-301	75	17	a	a	DET
ajis02-301	75	18	mix	mix	NOUN
ajis02-301	75	19	of	of	ADP
ajis02-301	75	20	seminars	seminar	NOUN
ajis02-301	75	21	,	,	PUNCT
ajis02-301	75	22	training	training	NOUN
ajis02-301	75	23	sessions	session	NOUN
ajis02-301	75	24	,	,	PUNCT
ajis02-301	75	25	and	and	CCONJ
ajis02-301	75	26	face	face	NOUN
ajis02-301	75	27	-	-	PUNCT
ajis02-301	75	28	to	to	ADP
ajis02-301	75	29	-	-	PUNCT
ajis02-301	75	30	face	face	NOUN
ajis02-301	75	31	discussions	discussion	NOUN
ajis02-301	75	32	with	with	ADP
ajis02-301	75	33	individual	individual	ADJ
ajis02-301	75	34	franchisees	franchisee	NOUN
ajis02-301	75	35	.	.	PUNCT
ajis02-301	76	1	there	there	PRON
ajis02-301	76	2	are	be	VERB
ajis02-301	76	3	factors	factor	NOUN
ajis02-301	76	4	that	that	PRON
ajis02-301	76	5	may	may	AUX
ajis02-301	76	6	withhold	withhold	VERB
ajis02-301	76	7	franchisees	franchisee	NOUN
ajis02-301	76	8	from	from	ADP
ajis02-301	76	9	accepting	accept	VERB
ajis02-301	76	10	implementation	implementation	NOUN
ajis02-301	76	11	of	of	ADP
ajis02-301	76	12	standardised	standardised	ADJ
ajis02-301	76	13	,	,	PUNCT
ajis02-301	76	14	interlinked	interlink	VERB
ajis02-301	76	15	it	it	PRON
ajis02-301	76	16	.	.	PUNCT
ajis02-301	77	1	such	such	ADJ
ajis02-301	77	2	factors	factor	NOUN
ajis02-301	77	3	include	include	VERB
ajis02-301	77	4	the	the	DET
ajis02-301	77	5	perception	perception	NOUN
ajis02-301	77	6	of	of	ADP
ajis02-301	77	7	benefits	benefit	NOUN
ajis02-301	77	8	,	,	PUNCT
ajis02-301	77	9	cost	cost	NOUN
ajis02-301	77	10	of	of	ADP
ajis02-301	77	11	the	the	DET
ajis02-301	77	12	system	system	NOUN
ajis02-301	77	13	,	,	PUNCT
ajis02-301	77	14	level	level	NOUN
ajis02-301	77	15	of	of	ADP
ajis02-301	77	16	computer	computer	NOUN
ajis02-301	77	17	literacy	literacy	NOUN
ajis02-301	77	18	among	among	ADP
ajis02-301	77	19	franchisees	franchisee	NOUN
ajis02-301	77	20	,	,	PUNCT
ajis02-301	77	21	and	and	CCONJ
ajis02-301	77	22	mistrust	mistrust	NOUN
ajis02-301	77	23	of	of	ADP
ajis02-301	77	24	the	the	DET
ajis02-301	77	25	franchisor	franchisor	NOUN
ajis02-301	77	26	.	.	PUNCT
ajis02-301	78	1	it	it	PRON
ajis02-301	78	2	is	be	AUX
ajis02-301	78	3	vital	vital	ADJ
ajis02-301	78	4	for	for	SCONJ
ajis02-301	78	5	franchisees	franchisee	NOUN
ajis02-301	78	6	to	to	PART
ajis02-301	78	7	understand	understand	VERB
ajis02-301	78	8	the	the	DET
ajis02-301	78	9	benefits	benefit	NOUN
ajis02-301	78	10	that	that	PRON
ajis02-301	78	11	it	it	PRON
ajis02-301	78	12	can	can	AUX
ajis02-301	78	13	bring	bring	VERB
ajis02-301	78	14	to	to	ADP
ajis02-301	78	15	their	their	PRON
ajis02-301	78	16	outlet	outlet	NOUN
ajis02-301	78	17	and	and	CCONJ
ajis02-301	78	18	to	to	ADP
ajis02-301	78	19	the	the	DET
ajis02-301	78	20	franchise	franchise	NOUN
ajis02-301	78	21	as	as	ADP
ajis02-301	78	22	a	a	DET
ajis02-301	78	23	whole	whole	NOUN
ajis02-301	78	24	,	,	PUNCT
ajis02-301	78	25	but	but	CCONJ
ajis02-301	78	26	not	not	PART
ajis02-301	78	27	all	all	DET
ajis02-301	78	28	franchisees	franchisee	NOUN
ajis02-301	78	29	understand	understand	VERB
ajis02-301	78	30	these	these	DET
ajis02-301	78	31	benefits	benefit	NOUN
ajis02-301	78	32	.	.	PUNCT
ajis02-301	79	1	many	many	ADJ
ajis02-301	79	2	franchisees	franchisee	NOUN
ajis02-301	79	3	are	be	AUX
ajis02-301	79	4	interested	interested	ADJ
ajis02-301	79	5	in	in	ADP
ajis02-301	79	6	ways	way	NOUN
ajis02-301	79	7	to	to	PART
ajis02-301	79	8	improve	improve	VERB
ajis02-301	79	9	the	the	DET
ajis02-301	79	10	efficiency	efficiency	NOUN
ajis02-301	79	11	of	of	ADP
ajis02-301	79	12	their	their	PRON
ajis02-301	79	13	operations	operation	NOUN
ajis02-301	79	14	and	and	CCONJ
ajis02-301	79	15	are	be	AUX
ajis02-301	79	16	willing	willing	ADJ
ajis02-301	79	17	to	to	PART
ajis02-301	79	18	incur	incur	VERB
ajis02-301	79	19	some	some	DET
ajis02-301	79	20	costs	cost	NOUN
ajis02-301	79	21	if	if	SCONJ
ajis02-301	79	22	it	it	PRON
ajis02-301	79	23	means	mean	VERB
ajis02-301	79	24	they	they	PRON
ajis02-301	79	25	receive	receive	VERB
ajis02-301	79	26	obvious	obvious	ADJ
ajis02-301	79	27	,	,	PUNCT
ajis02-301	79	28	subsequent	subsequent	ADJ
ajis02-301	79	29	benefits	benefit	NOUN
ajis02-301	79	30	.	.	PUNCT
ajis02-301	80	1	however	however	ADV
ajis02-301	80	2	,	,	PUNCT
ajis02-301	80	3	financial	financial	ADJ
ajis02-301	80	4	costs	cost	NOUN
ajis02-301	80	5	for	for	ADP
ajis02-301	80	6	full	full	ADJ
ajis02-301	80	7	it	it	PRON
ajis02-301	80	8	implementation	implementation	NOUN
ajis02-301	80	9	may	may	AUX
ajis02-301	80	10	be	be	AUX
ajis02-301	80	11	significant	significant	ADJ
ajis02-301	80	12	;	;	PUNCT
ajis02-301	80	13	the	the	DET
ajis02-301	80	14	cost	cost	NOUN
ajis02-301	80	15	of	of	ADP
ajis02-301	80	16	a	a	DET
ajis02-301	80	17	sophisticated	sophisticated	ADJ
ajis02-301	80	18	point	point	NOUN
ajis02-301	80	19	-	-	PUNCT
ajis02-301	80	20	of	of	ADP
ajis02-301	80	21	-	-	PUNCT
ajis02-301	80	22	sale	sale	NOUN
ajis02-301	80	23	system	system	NOUN
ajis02-301	80	24	can	can	AUX
ajis02-301	80	25	amount	amount	VERB
ajis02-301	80	26	to	to	ADP
ajis02-301	80	27	a$40,000	a$40,000	PROPN
ajis02-301	80	28	per	per	ADP
ajis02-301	80	29	franchisee	franchisee	NOUN
ajis02-301	80	30	outlet	outlet	NOUN
ajis02-301	80	31	.	.	PUNCT
ajis02-301	81	1	not	not	PART
ajis02-301	81	2	all	all	DET
ajis02-301	81	3	franchisees	franchisee	NOUN
ajis02-301	81	4	are	be	AUX
ajis02-301	81	5	easily	easily	ADV
ajis02-301	81	6	persuaded	persuade	VERB
ajis02-301	81	7	to	to	PART
ajis02-301	81	8	invest	invest	VERB
ajis02-301	81	9	that	that	PRON
ajis02-301	81	10	much	much	ADJ
ajis02-301	81	11	money	money	NOUN
ajis02-301	81	12	in	in	ADP
ajis02-301	81	13	it	it	PRON
ajis02-301	81	14	systems	system	NOUN
ajis02-301	81	15	.	.	PUNCT
ajis02-301	82	1	implementation	implementation	NOUN
ajis02-301	82	2	of	of	ADP
ajis02-301	82	3	franchise	franchise	NOUN
ajis02-301	82	4	-	-	PUNCT
ajis02-301	82	5	wide	wide	ADV
ajis02-301	82	6	it	it	PRON
ajis02-301	82	7	may	may	AUX
ajis02-301	82	8	also	also	ADV
ajis02-301	82	9	be	be	AUX
ajis02-301	82	10	inhibited	inhibit	VERB
ajis02-301	82	11	by	by	ADP
ajis02-301	82	12	low	low	ADJ
ajis02-301	82	13	levels	level	NOUN
ajis02-301	82	14	of	of	ADP
ajis02-301	82	15	computer	computer	NOUN
ajis02-301	82	16	literacy	literacy	NOUN
ajis02-301	82	17	among	among	ADP
ajis02-301	82	18	franchisees	franchisee	NOUN
ajis02-301	82	19	.	.	PUNCT
ajis02-301	83	1	those	those	PRON
ajis02-301	83	2	who	who	PRON
ajis02-301	83	3	are	be	AUX
ajis02-301	83	4	not	not	PART
ajis02-301	83	5	familiar	familiar	ADJ
ajis02-301	83	6	with	with	ADP
ajis02-301	83	7	computers	computer	NOUN
ajis02-301	83	8	fear	fear	VERB
ajis02-301	83	9	the	the	DET
ajis02-301	83	10	introduction	introduction	NOUN
ajis02-301	83	11	of	of	ADP
ajis02-301	83	12	franchise	franchise	NOUN
ajis02-301	83	13	-	-	PUNCT
ajis02-301	83	14	wide	wide	VERB
ajis02-301	83	15	it	it	PRON
ajis02-301	83	16	.	.	PUNCT
ajis02-301	84	1	in	in	ADP
ajis02-301	84	2	addition	addition	NOUN
ajis02-301	84	3	,	,	PUNCT
ajis02-301	84	4	there	there	PRON
ajis02-301	84	5	usually	usually	ADV
ajis02-301	84	6	is	be	AUX
ajis02-301	84	7	a	a	DET
ajis02-301	84	8	small	small	ADJ
ajis02-301	84	9	proportion	proportion	NOUN
ajis02-301	84	10	of	of	ADP
ajis02-301	84	11	franchisees	franchisee	NOUN
ajis02-301	84	12	that	that	PRON
ajis02-301	84	13	opposed	oppose	VERB
ajis02-301	84	14	the	the	DET
ajis02-301	84	15	idea	idea	NOUN
ajis02-301	84	16	of	of	ADP
ajis02-301	84	17	the	the	DET
ajis02-301	84	18	franchisor	franchisor	NOUN
ajis02-301	84	19	having	have	VERB
ajis02-301	84	20	full	full	ADJ
ajis02-301	84	21	access	access	NOUN
ajis02-301	84	22	to	to	ADP
ajis02-301	84	23	their	their	PRON
ajis02-301	84	24	operational	operational	ADJ
ajis02-301	84	25	data	datum	NOUN
ajis02-301	84	26	.	.	PUNCT
ajis02-301	85	1	often	often	ADV
ajis02-301	85	2	the	the	DET
ajis02-301	85	3	distrusting	distrust	VERB
ajis02-301	85	4	franchisees	franchisee	NOUN
ajis02-301	85	5	are	be	AUX
ajis02-301	85	6	those	those	PRON
ajis02-301	85	7	who	who	PRON
ajis02-301	85	8	are	be	AUX
ajis02-301	85	9	not	not	PART
ajis02-301	85	10	operating	operate	VERB
ajis02-301	85	11	very	very	ADV
ajis02-301	85	12	well	well	ADV
ajis02-301	85	13	.	.	PUNCT
ajis02-301	86	1	research	research	NOUN
ajis02-301	86	2	questions	question	NOUN
ajis02-301	86	3	early	early	ADJ
ajis02-301	86	4	case	case	NOUN
ajis02-301	86	5	work	work	NOUN
ajis02-301	86	6	confirmed	confirm	VERB
ajis02-301	86	7	the	the	DET
ajis02-301	86	8	importance	importance	NOUN
ajis02-301	86	9	of	of	ADP
ajis02-301	86	10	the	the	DET
ajis02-301	86	11	implementation	implementation	NOUN
ajis02-301	86	12	phase	phase	NOUN
ajis02-301	86	13	in	in	ADP
ajis02-301	86	14	the	the	DET
ajis02-301	86	15	complete	complete	ADJ
ajis02-301	86	16	development	development	NOUN
ajis02-301	86	17	process	process	NOUN
ajis02-301	86	18	for	for	ADP
ajis02-301	86	19	franchise	franchise	NOUN
ajis02-301	86	20	-	-	PUNCT
ajis02-301	86	21	wide	wide	VERB
ajis02-301	86	22	it	it	PRON
ajis02-301	86	23	and	and	CCONJ
ajis02-301	86	24	identified	identify	VERB
ajis02-301	86	25	several	several	ADJ
ajis02-301	86	26	factors	factor	NOUN
ajis02-301	86	27	affecting	affect	VERB
ajis02-301	86	28	the	the	DET
ajis02-301	86	29	implementation	implementation	NOUN
ajis02-301	86	30	of	of	ADP
ajis02-301	86	31	it	it	PRON
ajis02-301	86	32	in	in	ADP
ajis02-301	86	33	franchisee	franchisee	NOUN
ajis02-301	86	34	outlets	outlet	NOUN
ajis02-301	86	35	.	.	PUNCT
ajis02-301	87	1	this	this	PRON
ajis02-301	87	2	then	then	ADV
ajis02-301	87	3	formed	form	VERB
ajis02-301	87	4	the	the	DET
ajis02-301	87	5	basis	basis	NOUN
ajis02-301	87	6	for	for	ADP
ajis02-301	87	7	the	the	DET
ajis02-301	87	8	following	follow	VERB
ajis02-301	87	9	research	research	NOUN
ajis02-301	87	10	questions	question	NOUN
ajis02-301	87	11	:	:	PUNCT
ajis02-301	87	12	'	'	PUNCT
ajis02-301	87	13	what	what	PRON
ajis02-301	87	14	factors	factor	NOUN
ajis02-301	87	15	have	have	AUX
ajis02-301	87	16	most	most	ADJ
ajis02-301	87	17	impact	impact	NOUN
ajis02-301	87	18	on	on	ADP
ajis02-301	87	19	implementation	implementation	NOUN
ajis02-301	87	20	?	?	PUNCT
ajis02-301	87	21	'	'	PUNCT
ajis02-301	87	22	,	,	PUNCT
ajis02-301	87	23	and	and	CCONJ
ajis02-301	87	24	'	'	PUNCT
ajis02-301	87	25	how	how	SCONJ
ajis02-301	87	26	does	do	AUX
ajis02-301	87	27	the	the	DET
ajis02-301	87	28	franchisor	franchisor	NOUN
ajis02-301	87	29	overcome	overcome	VERB
ajis02-301	87	30	franchisee	franchisee	NOUN
ajis02-301	87	31	resistance	resistance	NOUN
ajis02-301	87	32	to	to	ADP
ajis02-301	87	33	implementation	implementation	NOUN
ajis02-301	87	34	?	?	PUNCT
ajis02-301	87	35	"	"	PUNCT
ajis02-301	87	36	.	.	PUNCT
ajis02-301	88	1	gathering	gather	VERB
ajis02-301	88	2	data	datum	NOUN
ajis02-301	88	3	from	from	ADP
ajis02-301	88	4	multiple	multiple	ADJ
ajis02-301	88	5	case	case	NOUN
ajis02-301	88	6	studies	study	NOUN
ajis02-301	88	7	the	the	DET
ajis02-301	88	8	aim	aim	NOUN
ajis02-301	88	9	of	of	ADP
ajis02-301	88	10	this	this	DET
ajis02-301	88	11	study	study	NOUN
ajis02-301	88	12	was	be	AUX
ajis02-301	88	13	to	to	PART
ajis02-301	88	14	investigate	investigate	VERB
ajis02-301	88	15	use	use	NOUN
ajis02-301	88	16	and	and	CCONJ
ajis02-301	88	17	implementation	implementation	NOUN
ajis02-301	88	18	of	of	ADP
ajis02-301	88	19	it	it	PRON
ajis02-301	88	20	as	as	SCONJ
ajis02-301	88	21	it	it	PRON
ajis02-301	88	22	occurs	occur	VERB
ajis02-301	88	23	in	in	ADP
ajis02-301	88	24	franchise	franchise	NOUN
ajis02-301	88	25	systems	system	NOUN
ajis02-301	88	26	.	.	PUNCT
ajis02-301	89	1	there	there	PRON
ajis02-301	89	2	is	be	VERB
ajis02-301	89	3	no	no	DET
ajis02-301	89	4	strong	strong	ADJ
ajis02-301	89	5	theoretical	theoretical	ADJ
ajis02-301	89	6	base	base	NOUN
ajis02-301	89	7	explaining	explain	VERB
ajis02-301	89	8	the	the	DET
ajis02-301	89	9	use	use	NOUN
ajis02-301	89	10	of	of	ADP
ajis02-301	89	11	it	it	PRON
ajis02-301	89	12	in	in	ADP
ajis02-301	89	13	franchise	franchise	NOUN
ajis02-301	89	14	systems	system	NOUN
ajis02-301	89	15	.	.	PUNCT
ajis02-301	90	1	inductive	inductive	ADJ
ajis02-301	90	2	methods	method	NOUN
ajis02-301	90	3	were	be	AUX
ajis02-301	90	4	needed	need	VERB
ajis02-301	90	5	in	in	ADP
ajis02-301	90	6	order	order	NOUN
ajis02-301	90	7	to	to	PART
ajis02-301	90	8	obtain	obtain	VERB
ajis02-301	90	9	information	information	NOUN
ajis02-301	90	10	from	from	ADP
ajis02-301	90	11	practical	practical	ADJ
ajis02-301	90	12	settings	setting	NOUN
ajis02-301	90	13	to	to	PART
ajis02-301	90	14	address	address	VERB
ajis02-301	90	15	the	the	DET
ajis02-301	90	16	research	research	NOUN
ajis02-301	90	17	questions	question	NOUN
ajis02-301	90	18	.	.	PUNCT
ajis02-301	91	1	there	there	PRON
ajis02-301	91	2	was	be	VERB
ajis02-301	91	3	no	no	DET
ajis02-301	91	4	intention	intention	NOUN
ajis02-301	91	5	of	of	ADP
ajis02-301	91	6	controlling	control	VERB
ajis02-301	91	7	or	or	CCONJ
ajis02-301	91	8	influencing	influence	VERB
ajis02-301	91	9	events	event	NOUN
ajis02-301	91	10	in	in	ADP
ajis02-301	91	11	individual	individual	ADJ
ajis02-301	91	12	organisations	organisation	NOUN
ajis02-301	91	13	.	.	PUNCT
ajis02-301	92	1	because	because	SCONJ
ajis02-301	92	2	there	there	PRON
ajis02-301	92	3	is	be	VERB
ajis02-301	92	4	no	no	DET
ajis02-301	92	5	theoretical	theoretical	ADJ
ajis02-301	92	6	base	base	NOUN
ajis02-301	92	7	and	and	CCONJ
ajis02-301	92	8	because	because	SCONJ
ajis02-301	92	9	of	of	ADP
ajis02-301	92	10	the	the	DET
ajis02-301	92	11	wish	wish	NOUN
ajis02-301	92	12	to	to	PART
ajis02-301	92	13	study	study	VERB
ajis02-301	92	14	contemporary	contemporary	ADJ
ajis02-301	92	15	events	event	NOUN
ajis02-301	92	16	in	in	ADP
ajis02-301	92	17	their	their	PRON
ajis02-301	92	18	natural	natural	ADJ
ajis02-301	92	19	setting	setting	NOUN
ajis02-301	92	20	,	,	PUNCT
ajis02-301	92	21	the	the	DET
ajis02-301	92	22	case	case	NOUN
ajis02-301	92	23	study	study	NOUN
ajis02-301	92	24	approach	approach	NOUN
ajis02-301	92	25	was	be	AUX
ajis02-301	92	26	appropriate	appropriate	ADJ
ajis02-301	92	27	for	for	ADP
ajis02-301	92	28	this	this	DET
ajis02-301	92	29	study	study	NOUN
ajis02-301	92	30	(	(	PUNCT
ajis02-301	92	31	eisenhardt	eisenhardt	ADJ
ajis02-301	92	32	,	,	PUNCT
ajis02-301	92	33	1989	1989	NUM
ajis02-301	92	34	;	;	PUNCT
ajis02-301	92	35	perry	perry	PROPN
ajis02-301	92	36	,	,	PUNCT
ajis02-301	92	37	1998	1998	NUM
ajis02-301	92	38	;	;	PUNCT
ajis02-301	92	39	yin	yin	PROPN
ajis02-301	92	40	,	,	PUNCT
ajis02-301	92	41	1994	1994	NUM
ajis02-301	92	42	)	)	PUNCT
ajis02-301	92	43	.	.	PUNCT
ajis02-301	93	1	ajis	ajis	ADV
ajis02-301	93	2	vol	vol	VERB
ajis02-301	93	3	.	.	PROPN
ajis02-301	94	1	6	6	NUM
ajis02-301	94	2	no	no	NOUN
ajis02-301	94	3	.	.	NOUN
ajis02-301	94	4	2	2	NUM
ajis02-301	94	5	may	may	PROPN
ajis02-301	94	6	1999	1999	NUM
ajis02-301	94	7	criteria	criterion	NOUN
ajis02-301	94	8	for	for	SCONJ
ajis02-301	94	9	case	case	NOUN
ajis02-301	94	10	selection	selection	NOUN
ajis02-301	94	11	individual	individual	ADJ
ajis02-301	94	12	cases	case	NOUN
ajis02-301	94	13	had	have	VERB
ajis02-301	94	14	to	to	PART
ajis02-301	94	15	be	be	AUX
ajis02-301	94	16	franchise	franchise	NOUN
ajis02-301	94	17	systems	system	NOUN
ajis02-301	94	18	listed	list	VERB
ajis02-301	94	19	in	in	ADP
ajis02-301	94	20	the	the	DET
ajis02-301	94	21	australian	australian	ADJ
ajis02-301	94	22	franchise	franchise	NOUN
ajis02-301	94	23	directory	directory	NOUN
ajis02-301	94	24	.	.	PUNCT
ajis02-301	95	1	it	it	PRON
ajis02-301	95	2	was	be	AUX
ajis02-301	95	3	important	important	ADJ
ajis02-301	95	4	to	to	PART
ajis02-301	95	5	select	select	VERB
ajis02-301	95	6	cases	case	NOUN
ajis02-301	95	7	where	where	SCONJ
ajis02-301	95	8	we	we	PRON
ajis02-301	95	9	were	be	AUX
ajis02-301	95	10	likely	likely	ADJ
ajis02-301	95	11	to	to	PART
ajis02-301	95	12	be	be	AUX
ajis02-301	95	13	able	able	ADJ
ajis02-301	95	14	to	to	PART
ajis02-301	95	15	gain	gain	VERB
ajis02-301	95	16	access	access	NOUN
ajis02-301	95	17	.	.	PUNCT
ajis02-301	96	1	for	for	ADP
ajis02-301	96	2	this	this	DET
ajis02-301	96	3	reason	reason	NOUN
ajis02-301	96	4	case	case	NOUN
ajis02-301	96	5	organisations	organisation	NOUN
ajis02-301	96	6	were	be	AUX
ajis02-301	96	7	chosen	choose	VERB
ajis02-301	96	8	which	which	PRON
ajis02-301	96	9	were	be	AUX
ajis02-301	96	10	known	know	VERB
ajis02-301	96	11	to	to	ADP
ajis02-301	96	12	at	at	ADV
ajis02-301	96	13	least	least	ADV
ajis02-301	96	14	one	one	NUM
ajis02-301	96	15	of	of	ADP
ajis02-301	96	16	the	the	DET
ajis02-301	96	17	researchers	researcher	NOUN
ajis02-301	96	18	.	.	PUNCT
ajis02-301	97	1	apart	apart	ADV
ajis02-301	97	2	from	from	ADP
ajis02-301	97	3	these	these	DET
ajis02-301	97	4	general	general	ADJ
ajis02-301	97	5	criteria	criterion	NOUN
ajis02-301	97	6	,	,	PUNCT
ajis02-301	97	7	individual	individual	ADJ
ajis02-301	97	8	sites	site	NOUN
ajis02-301	97	9	were	be	AUX
ajis02-301	97	10	selected	select	VERB
ajis02-301	97	11	on	on	ADP
ajis02-301	97	12	the	the	DET
ajis02-301	97	13	basis	basis	NOUN
ajis02-301	97	14	of	of	ADP
ajis02-301	97	15	dissimilarity	dissimilarity	NOUN
ajis02-301	97	16	.	.	PUNCT
ajis02-301	98	1	in	in	ADP
ajis02-301	98	2	this	this	DET
ajis02-301	98	3	study	study	NOUN
ajis02-301	98	4	an	an	DET
ajis02-301	98	5	attempt	attempt	NOUN
ajis02-301	98	6	was	be	AUX
ajis02-301	98	7	made	make	VERB
ajis02-301	98	8	to	to	PART
ajis02-301	98	9	investigate	investigate	VERB
ajis02-301	98	10	a	a	DET
ajis02-301	98	11	variety	variety	NOUN
ajis02-301	98	12	of	of	ADP
ajis02-301	98	13	firms	firm	NOUN
ajis02-301	98	14	by	by	ADP
ajis02-301	98	15	selecting	select	VERB
ajis02-301	98	16	cases	case	NOUN
ajis02-301	98	17	which	which	PRON
ajis02-301	98	18	varied	vary	VERB
ajis02-301	98	19	in	in	ADP
ajis02-301	98	20	terms	term	NOUN
ajis02-301	98	21	of	of	ADP
ajis02-301	98	22	age	age	NOUN
ajis02-301	98	23	,	,	PUNCT
ajis02-301	98	24	size	size	NOUN
ajis02-301	98	25	,	,	PUNCT
ajis02-301	98	26	and	and	CCONJ
ajis02-301	98	27	industry	industry	NOUN
ajis02-301	98	28	.	.	PUNCT
ajis02-301	99	1	cases	case	NOUN
ajis02-301	99	2	were	be	AUX
ajis02-301	99	3	selected	select	VERB
ajis02-301	99	4	from	from	ADP
ajis02-301	99	5	three	three	NUM
ajis02-301	99	6	different	different	ADJ
ajis02-301	99	7	states	state	NOUN
ajis02-301	99	8	in	in	ADP
ajis02-301	99	9	australia	australia	PROPN
ajis02-301	99	10	in	in	ADP
ajis02-301	99	11	order	order	NOUN
ajis02-301	99	12	to	to	PART
ajis02-301	99	13	avoid	avoid	VERB
ajis02-301	99	14	a	a	DET
ajis02-301	99	15	possible	possible	ADJ
ajis02-301	99	16	regional	regional	ADJ
ajis02-301	99	17	bias	bias	NOUN
ajis02-301	99	18	to	to	ADP
ajis02-301	99	19	the	the	DET
ajis02-301	99	20	findings	finding	NOUN
ajis02-301	99	21	.	.	PUNCT
ajis02-301	100	1	table	table	NOUN
ajis02-301	100	2	1	1	NUM
ajis02-301	100	3	summarises	summarise	NOUN
ajis02-301	100	4	the	the	DET
ajis02-301	100	5	case	case	NOUN
ajis02-301	100	6	selection	selection	NOUN
ajis02-301	100	7	criteria	criterion	NOUN
ajis02-301	100	8	.	.	PUNCT
ajis02-301	101	1	table	table	NOUN
ajis02-301	101	2	1	1	NUM
ajis02-301	101	3	criteria	criterion	NOUN
ajis02-301	101	4	for	for	ADP
ajis02-301	101	5	selecting	select	VERB
ajis02-301	101	6	cases	case	NOUN
ajis02-301	101	7	in	in	ADP
ajis02-301	101	8	this	this	DET
ajis02-301	101	9	study	study	NOUN
ajis02-301	101	10	general	general	ADJ
ajis02-301	101	11	criteria	criterion	NOUN
ajis02-301	101	12	criteria	criterion	NOUN
ajis02-301	101	13	concerning	concern	VERB
ajis02-301	101	14	franchise	franchise	NOUN
ajis02-301	101	15	characteristics	characteristic	NOUN
ajis02-301	101	16	listed	list	VERB
ajis02-301	101	17	in	in	ADP
ajis02-301	101	18	australian	australian	ADJ
ajis02-301	101	19	franchise	franchise	NOUN
ajis02-301	101	20	directory	directory	NOUN
ajis02-301	101	21	known	know	VERB
ajis02-301	101	22	to	to	ADP
ajis02-301	101	23	at	at	ADV
ajis02-301	101	24	least	least	ADV
ajis02-301	101	25	one	one	NUM
ajis02-301	101	26	of	of	ADP
ajis02-301	101	27	the	the	DET
ajis02-301	101	28	researchers	researcher	NOUN
ajis02-301	101	29	age	age	NOUN
ajis02-301	101	30	:	:	PUNCT
ajis02-301	101	31	mix	mix	NOUN
ajis02-301	101	32	of	of	ADP
ajis02-301	101	33	recent	recent	ADJ
ajis02-301	101	34	and	and	CCONJ
ajis02-301	101	35	more	more	ADV
ajis02-301	101	36	established	establish	VERB
ajis02-301	101	37	franchises	franchise	NOUN
ajis02-301	101	38	;	;	PUNCT
ajis02-301	101	39	young	young	ADJ
ajis02-301	101	40	(	(	PUNCT
ajis02-301	101	41	0	0	NUM
ajis02-301	101	42	-	-	SYM
ajis02-301	101	43	5	5	NUM
ajis02-301	101	44	years	year	NOUN
ajis02-301	101	45	old	old	ADJ
ajis02-301	101	46	)	)	PUNCT
ajis02-301	101	47	,	,	PUNCT
ajis02-301	101	48	medium	medium	NOUN
ajis02-301	101	49	(	(	PUNCT
ajis02-301	101	50	5	5	NUM
ajis02-301	101	51	-	-	SYM
ajis02-301	101	52	10	10	NUM
ajis02-301	101	53	years	year	NOUN
ajis02-301	101	54	old	old	ADJ
ajis02-301	101	55	)	)	PUNCT
ajis02-301	101	56	,	,	PUNCT
ajis02-301	101	57	established	establish	VERB
ajis02-301	101	58	(	(	PUNCT
ajis02-301	101	59	over	over	ADP
ajis02-301	101	60	10	10	NUM
ajis02-301	101	61	years	year	NOUN
ajis02-301	101	62	old	old	ADJ
ajis02-301	101	63	)	)	PUNCT
ajis02-301	101	64	size	size	NOUN
ajis02-301	101	65	:	:	PUNCT
ajis02-301	101	66	small	small	ADJ
ajis02-301	101	67	(	(	PUNCT
ajis02-301	101	68	less	less	ADJ
ajis02-301	101	69	than	than	ADP
ajis02-301	101	70	20	20	NUM
ajis02-301	101	71	outlets	outlet	NOUN
ajis02-301	101	72	)	)	PUNCT
ajis02-301	101	73	,	,	PUNCT
ajis02-301	101	74	medium	medium	NOUN
ajis02-301	101	75	(	(	PUNCT
ajis02-301	101	76	20	20	NUM
ajis02-301	101	77	-	-	SYM
ajis02-301	101	78	100	100	NUM
ajis02-301	101	79	outlets	outlet	NOUN
ajis02-301	101	80	)	)	PUNCT
ajis02-301	101	81	,	,	PUNCT
ajis02-301	101	82	large	large	ADJ
ajis02-301	101	83	(	(	PUNCT
ajis02-301	101	84	over	over	ADP
ajis02-301	101	85	100	100	NUM
ajis02-301	101	86	outlets	outlet	NOUN
ajis02-301	101	87	)	)	PUNCT
ajis02-301	101	88	industry	industry	NOUN
ajis02-301	101	89	types	type	NOUN
ajis02-301	101	90	:	:	PUNCT
ajis02-301	101	91	retail	retail	ADJ
ajis02-301	101	92	and	and	CCONJ
ajis02-301	101	93	service	service	NOUN
ajis02-301	101	94	sectors	sector	NOUN
ajis02-301	101	95	geographical	geographical	ADJ
ajis02-301	101	96	location	location	NOUN
ajis02-301	101	97	:	:	PUNCT
ajis02-301	101	98	three	three	NUM
ajis02-301	101	99	different	different	ADJ
ajis02-301	101	100	states	state	NOUN
ajis02-301	101	101	in	in	ADP
ajis02-301	101	102	australia	australia	PROPN
ajis02-301	101	103	variety	variety	NOUN
ajis02-301	101	104	in	in	ADP
ajis02-301	101	105	age	age	NOUN
ajis02-301	101	106	,	,	PUNCT
ajis02-301	101	107	size	size	NOUN
ajis02-301	101	108	,	,	PUNCT
ajis02-301	101	109	and	and	CCONJ
ajis02-301	101	110	industry	industry	NOUN
ajis02-301	101	111	type	type	NOUN
ajis02-301	101	112	of	of	ADP
ajis02-301	101	113	the	the	DET
ajis02-301	101	114	cases	case	NOUN
ajis02-301	101	115	was	be	AUX
ajis02-301	101	116	sought	seek	VERB
ajis02-301	101	117	because	because	SCONJ
ajis02-301	101	118	this	this	PRON
ajis02-301	101	119	might	might	AUX
ajis02-301	101	120	provide	provide	VERB
ajis02-301	101	121	information	information	NOUN
ajis02-301	101	122	about	about	ADP
ajis02-301	101	123	relevant	relevant	ADJ
ajis02-301	101	124	contextual	contextual	ADJ
ajis02-301	101	125	factors	factor	NOUN
ajis02-301	101	126	.	.	PUNCT
ajis02-301	102	1	it	it	PRON
ajis02-301	102	2	is	be	AUX
ajis02-301	102	3	conceivable	conceivable	ADJ
ajis02-301	102	4	that	that	SCONJ
ajis02-301	102	5	older	old	ADJ
ajis02-301	102	6	franchise	franchise	NOUN
ajis02-301	102	7	systems	system	NOUN
ajis02-301	102	8	may	may	AUX
ajis02-301	102	9	have	have	VERB
ajis02-301	102	10	more	more	ADJ
ajis02-301	102	11	difficulty	difficulty	NOUN
ajis02-301	102	12	implementing	implement	VERB
ajis02-301	102	13	it	it	PRON
ajis02-301	102	14	than	than	ADP
ajis02-301	102	15	more	more	ADJ
ajis02-301	102	16	recent	recent	ADJ
ajis02-301	102	17	franchises	franchise	NOUN
ajis02-301	102	18	,	,	PUNCT
ajis02-301	102	19	because	because	SCONJ
ajis02-301	102	20	older	old	ADJ
ajis02-301	102	21	franchises	franchise	NOUN
ajis02-301	102	22	may	may	AUX
ajis02-301	102	23	have	have	VERB
ajis02-301	102	24	more	more	ADV
ajis02-301	102	25	established	establish	VERB
ajis02-301	102	26	practices	practice	NOUN
ajis02-301	102	27	and	and	CCONJ
ajis02-301	102	28	ways	way	NOUN
ajis02-301	102	29	of	of	ADP
ajis02-301	102	30	working	working	NOUN
ajis02-301	102	31	and	and	CCONJ
ajis02-301	102	32	may	may	AUX
ajis02-301	102	33	have	have	VERB
ajis02-301	102	34	franchisees	franchisee	NOUN
ajis02-301	102	35	who	who	PRON
ajis02-301	102	36	are	be	AUX
ajis02-301	102	37	older	old	ADJ
ajis02-301	102	38	and	and	CCONJ
ajis02-301	102	39	,	,	PUNCT
ajis02-301	102	40	perhaps	perhaps	ADV
ajis02-301	102	41	,	,	PUNCT
ajis02-301	102	42	less	less	ADJ
ajis02-301	102	43	computer	computer	NOUN
ajis02-301	102	44	literate	literate	ADJ
ajis02-301	102	45	.	.	PUNCT
ajis02-301	103	1	with	with	ADP
ajis02-301	103	2	regard	regard	NOUN
ajis02-301	103	3	to	to	ADP
ajis02-301	103	4	size	size	NOUN
ajis02-301	103	5	of	of	ADP
ajis02-301	103	6	the	the	DET
ajis02-301	103	7	franchise	franchise	NOUN
ajis02-301	103	8	,	,	PUNCT
ajis02-301	103	9	large	large	ADJ
ajis02-301	103	10	franchises	franchise	NOUN
ajis02-301	103	11	with	with	ADP
ajis02-301	103	12	a	a	DET
ajis02-301	103	13	wide	wide	ADJ
ajis02-301	103	14	variety	variety	NOUN
ajis02-301	103	15	of	of	ADP
ajis02-301	103	16	individual	individual	ADJ
ajis02-301	103	17	franchisees	franchisee	NOUN
ajis02-301	103	18	may	may	AUX
ajis02-301	103	19	have	have	VERB
ajis02-301	103	20	more	more	ADJ
ajis02-301	103	21	difficulty	difficulty	NOUN
ajis02-301	103	22	implementing	implement	VERB
ajis02-301	103	23	it	it	PRON
ajis02-301	103	24	in	in	ADP
ajis02-301	103	25	outlets	outlet	NOUN
ajis02-301	103	26	than	than	ADP
ajis02-301	103	27	small	small	ADJ
ajis02-301	103	28	franchises	franchise	NOUN
ajis02-301	103	29	with	with	ADP
ajis02-301	103	30	a	a	DET
ajis02-301	103	31	more	more	ADV
ajis02-301	103	32	homogeneous	homogeneous	ADJ
ajis02-301	103	33	group	group	NOUN
ajis02-301	103	34	of	of	ADP
ajis02-301	103	35	outlets	outlet	NOUN
ajis02-301	103	36	.	.	PUNCT
ajis02-301	104	1	relating	relate	VERB
ajis02-301	104	2	to	to	ADP
ajis02-301	104	3	industry	industry	NOUN
ajis02-301	104	4	type	type	NOUN
ajis02-301	104	5	,	,	PUNCT
ajis02-301	104	6	service	service	NOUN
ajis02-301	104	7	franchises	franchise	NOUN
ajis02-301	104	8	with	with	ADP
ajis02-301	104	9	few	few	ADJ
ajis02-301	104	10	products	product	NOUN
ajis02-301	104	11	and	and	CCONJ
ajis02-301	104	12	small	small	ADJ
ajis02-301	104	13	outlets	outlet	NOUN
ajis02-301	104	14	are	be	AUX
ajis02-301	104	15	likely	likely	ADJ
ajis02-301	104	16	to	to	PART
ajis02-301	104	17	have	have	VERB
ajis02-301	104	18	more	more	ADJ
ajis02-301	104	19	difficulty	difficulty	NOUN
ajis02-301	104	20	convincing	convince	VERB
ajis02-301	104	21	franchisees	franchisee	NOUN
ajis02-301	104	22	to	to	PART
ajis02-301	104	23	implement	implement	VERB
ajis02-301	104	24	it	it	PRON
ajis02-301	104	25	than	than	ADP
ajis02-301	104	26	retail	retail	ADJ
ajis02-301	104	27	franchises	franchise	NOUN
ajis02-301	104	28	with	with	ADP
ajis02-301	104	29	a	a	DET
ajis02-301	104	30	large	large	ADJ
ajis02-301	104	31	product	product	NOUN
ajis02-301	104	32	line	line	NOUN
ajis02-301	104	33	since	since	SCONJ
ajis02-301	104	34	potential	potential	ADJ
ajis02-301	104	35	benefits	benefit	NOUN
ajis02-301	104	36	may	may	AUX
ajis02-301	104	37	be	be	AUX
ajis02-301	104	38	more	more	ADV
ajis02-301	104	39	clearly	clearly	ADV
ajis02-301	104	40	recognised	recognise	VERB
ajis02-301	104	41	by	by	ADP
ajis02-301	104	42	retail	retail	ADJ
ajis02-301	104	43	franchisees	franchisee	NOUN
ajis02-301	104	44	.	.	PUNCT
ajis02-301	105	1	data	datum	NOUN
ajis02-301	105	2	collection	collection	NOUN
ajis02-301	105	3	and	and	CCONJ
ajis02-301	105	4	analysis	analysis	NOUN
ajis02-301	105	5	procedures	procedure	NOUN
ajis02-301	105	6	an	an	DET
ajis02-301	105	7	interview	interview	NOUN
ajis02-301	105	8	guide	guide	NOUN
ajis02-301	105	9	was	be	AUX
ajis02-301	105	10	constructed	construct	VERB
ajis02-301	105	11	to	to	PART
ajis02-301	105	12	investigate	investigate	VERB
ajis02-301	105	13	the	the	DET
ajis02-301	105	14	research	research	NOUN
ajis02-301	105	15	questions	question	NOUN
ajis02-301	105	16	.	.	PUNCT
ajis02-301	106	1	individual	individual	ADJ
ajis02-301	106	2	questions	question	NOUN
ajis02-301	106	3	in	in	ADP
ajis02-301	106	4	the	the	DET
ajis02-301	106	5	interview	interview	NOUN
ajis02-301	106	6	guide	guide	NOUN
ajis02-301	106	7	related	relate	VERB
ajis02-301	106	8	to	to	ADP
ajis02-301	106	9	the	the	DET
ajis02-301	106	10	benefits	benefit	NOUN
ajis02-301	106	11	and	and	CCONJ
ajis02-301	106	12	costs	cost	NOUN
ajis02-301	106	13	of	of	ADP
ajis02-301	106	14	implementation	implementation	NOUN
ajis02-301	106	15	franchise	franchise	NOUN
ajis02-301	106	16	-	-	PUNCT
ajis02-301	106	17	wide	wide	VERB
ajis02-301	106	18	it	it	PRON
ajis02-301	106	19	and	and	CCONJ
ajis02-301	106	20	to	to	ADP
ajis02-301	106	21	the	the	DET
ajis02-301	106	22	factors	factor	NOUN
ajis02-301	106	23	potentially	potentially	ADV
ajis02-301	106	24	influencing	influence	VERB
ajis02-301	106	25	it	it	PRON
ajis02-301	106	26	implementation	implementation	NOUN
ajis02-301	106	27	in	in	ADP
ajis02-301	106	28	franchise	franchise	NOUN
ajis02-301	106	29	systems	system	NOUN
ajis02-301	106	30	.	.	PUNCT
ajis02-301	107	1	questions	question	NOUN
ajis02-301	107	2	were	be	AUX
ajis02-301	107	3	open	open	ADJ
ajis02-301	107	4	-	-	PUNCT
ajis02-301	107	5	ended	end	VERB
ajis02-301	107	6	and	and	CCONJ
ajis02-301	107	7	were	be	AUX
ajis02-301	107	8	deliberately	deliberately	ADV
ajis02-301	107	9	designed	design	VERB
ajis02-301	107	10	to	to	PART
ajis02-301	107	11	provoke	provoke	VERB
ajis02-301	107	12	rich	rich	ADJ
ajis02-301	107	13	and	and	CCONJ
ajis02-301	107	14	lengthy	lengthy	ADJ
ajis02-301	107	15	answers	answer	NOUN
ajis02-301	107	16	.	.	PUNCT
ajis02-301	108	1	all	all	DET
ajis02-301	108	2	data	datum	NOUN
ajis02-301	108	3	was	be	AUX
ajis02-301	108	4	collected	collect	VERB
ajis02-301	108	5	within	within	ADP
ajis02-301	108	6	a	a	DET
ajis02-301	108	7	2	2	NUM
ajis02-301	108	8	month	month	NOUN
ajis02-301	108	9	period	period	NOUN
ajis02-301	108	10	by	by	ADP
ajis02-301	108	11	visiting	visit	VERB
ajis02-301	108	12	the	the	DET
ajis02-301	108	13	headquarters	headquarters	NOUN
ajis02-301	108	14	of	of	ADP
ajis02-301	108	15	each	each	DET
ajis02-301	108	16	franchise	franchise	NOUN
ajis02-301	108	17	system	system	NOUN
ajis02-301	108	18	in	in	ADP
ajis02-301	108	19	the	the	DET
ajis02-301	108	20	case	case	NOUN
ajis02-301	108	21	sample	sample	NOUN
ajis02-301	108	22	.	.	PUNCT
ajis02-301	109	1	all	all	DET
ajis02-301	109	2	data	datum	NOUN
ajis02-301	109	3	was	be	AUX
ajis02-301	109	4	collected	collect	VERB
ajis02-301	109	5	from	from	ADP
ajis02-301	109	6	face	face	NOUN
ajis02-301	109	7	-	-	PUNCT
ajis02-301	109	8	to	to	ADP
ajis02-301	109	9	-	-	PUNCT
ajis02-301	109	10	face	face	NOUN
ajis02-301	109	11	interviews	interview	NOUN
ajis02-301	109	12	with	with	ADP
ajis02-301	109	13	individuals	individual	NOUN
ajis02-301	109	14	at	at	ADP
ajis02-301	109	15	each	each	DET
ajis02-301	109	16	case	case	NOUN
ajis02-301	109	17	site	site	NOUN
ajis02-301	109	18	.	.	PUNCT
ajis02-301	110	1	individual	individual	ADJ
ajis02-301	110	2	interviews	interview	NOUN
ajis02-301	110	3	lasted	last	VERB
ajis02-301	110	4	between	between	ADP
ajis02-301	110	5	1	1	NUM
ajis02-301	110	6	and	and	CCONJ
ajis02-301	110	7	2	2	NUM
ajis02-301	110	8	hours	hour	NOUN
ajis02-301	110	9	.	.	PUNCT
ajis02-301	111	1	informants	informant	NOUN
ajis02-301	111	2	were	be	AUX
ajis02-301	111	3	members	member	NOUN
ajis02-301	111	4	of	of	ADP
ajis02-301	111	5	the	the	DET
ajis02-301	111	6	senior	senior	ADJ
ajis02-301	111	7	management	management	NOUN
ajis02-301	111	8	team	team	NOUN
ajis02-301	111	9	in	in	ADP
ajis02-301	111	10	each	each	DET
ajis02-301	111	11	franchise	franchise	NOUN
ajis02-301	111	12	system	system	NOUN
ajis02-301	111	13	.	.	PUNCT
ajis02-301	112	1	wherever	wherever	SCONJ
ajis02-301	112	2	possible	possible	ADJ
ajis02-301	112	3	relevant	relevant	ADJ
ajis02-301	112	4	documentation	documentation	NOUN
ajis02-301	112	5	(	(	PUNCT
ajis02-301	112	6	such	such	ADJ
ajis02-301	112	7	as	as	ADP
ajis02-301	112	8	company	company	NOUN
ajis02-301	112	9	information	information	NOUN
ajis02-301	112	10	,	,	PUNCT
ajis02-301	112	11	it	it	PRON
ajis02-301	112	12	reports	report	VERB
ajis02-301	112	13	,	,	PUNCT
ajis02-301	112	14	system	system	NOUN
ajis02-301	112	15	training	training	NOUN
ajis02-301	112	16	schedules	schedule	NOUN
ajis02-301	112	17	)	)	PUNCT
ajis02-301	112	18	was	be	AUX
ajis02-301	112	19	collected	collect	VERB
ajis02-301	112	20	.	.	PUNCT
ajis02-301	113	1	in	in	ADP
ajis02-301	113	2	several	several	ADJ
ajis02-301	113	3	of	of	ADP
ajis02-301	113	4	the	the	DET
ajis02-301	113	5	cases	case	NOUN
ajis02-301	113	6	the	the	DET
ajis02-301	113	7	informant	informant	NOUN
ajis02-301	113	8	provided	provide	VERB
ajis02-301	113	9	the	the	DET
ajis02-301	113	10	opportunity	opportunity	NOUN
ajis02-301	113	11	to	to	PART
ajis02-301	113	12	view	view	VERB
ajis02-301	113	13	screens	screen	NOUN
ajis02-301	113	14	and	and	CCONJ
ajis02-301	113	15	links	link	NOUN
ajis02-301	113	16	of	of	ADP
ajis02-301	113	17	the	the	DET
ajis02-301	113	18	it	it	PRON
ajis02-301	113	19	system	system	NOUN
ajis02-301	113	20	that	that	PRON
ajis02-301	113	21	was	be	AUX
ajis02-301	113	22	the	the	DET
ajis02-301	113	23	subject	subject	NOUN
ajis02-301	113	24	of	of	ADP
ajis02-301	113	25	the	the	DET
ajis02-301	113	26	interview	interview	NOUN
ajis02-301	113	27	.	.	PUNCT
ajis02-301	114	1	senior	senior	ADJ
ajis02-301	114	2	management	management	NOUN
ajis02-301	114	3	of	of	ADP
ajis02-301	114	4	a	a	DET
ajis02-301	114	5	franchise	franchise	NOUN
ajis02-301	114	6	system	system	NOUN
ajis02-301	114	7	refers	refer	VERB
ajis02-301	114	8	by	by	ADP
ajis02-301	114	9	definition	definition	NOUN
ajis02-301	114	10	to	to	ADP
ajis02-301	114	11	the	the	DET
ajis02-301	114	12	franchisor	franchisor	NOUN
ajis02-301	114	13	.	.	PUNCT
ajis02-301	115	1	the	the	DET
ajis02-301	115	2	franchisor	franchisor	NOUN
ajis02-301	115	3	informant	informant	NOUN
ajis02-301	115	4	was	be	AUX
ajis02-301	115	5	asked	ask	VERB
ajis02-301	115	6	by	by	ADP
ajis02-301	115	7	franchisor	franchisor	NOUN
ajis02-301	115	8	strategy	strategy	NOUN
ajis02-301	115	9	and	and	CCONJ
ajis02-301	115	10	policy	policy	NOUN
ajis02-301	115	11	;	;	PUNCT
ajis02-301	115	12	the	the	DET
ajis02-301	115	13	informant	informant	NOUN
ajis02-301	115	14	was	be	AUX
ajis02-301	115	15	also	also	ADV
ajis02-301	115	16	asked	ask	VERB
ajis02-301	115	17	about	about	ADP
ajis02-301	115	18	views	view	NOUN
ajis02-301	115	19	and	and	CCONJ
ajis02-301	115	20	attitudes	attitude	NOUN
ajis02-301	115	21	of	of	ADP
ajis02-301	115	22	franchisees	franchisee	NOUN
ajis02-301	115	23	.	.	PUNCT
ajis02-301	116	1	data	datum	NOUN
ajis02-301	116	2	about	about	ADP
ajis02-301	116	3	franchisees	franchisee	NOUN
ajis02-301	116	4	was	be	AUX
ajis02-301	116	5	collected	collect	VERB
ajis02-301	116	6	from	from	ADP
ajis02-301	116	7	the	the	DET
ajis02-301	116	8	franchisors	franchisor	NOUN
ajis02-301	116	9	rather	rather	ADV
ajis02-301	116	10	than	than	ADP
ajis02-301	116	11	from	from	ADP
ajis02-301	116	12	franchisees	franchisee	NOUN
ajis02-301	116	13	themselves	themselves	PRON
ajis02-301	116	14	.	.	PUNCT
ajis02-301	117	1	it	it	PRON
ajis02-301	117	2	would	would	AUX
ajis02-301	117	3	have	have	AUX
ajis02-301	117	4	been	be	AUX
ajis02-301	117	5	very	very	ADV
ajis02-301	117	6	difficult	difficult	ADJ
ajis02-301	117	7	to	to	PART
ajis02-301	117	8	collect	collect	VERB
ajis02-301	117	9	information	information	NOUN
ajis02-301	117	10	from	from	ADP
ajis02-301	117	11	a	a	DET
ajis02-301	117	12	range	range	NOUN
ajis02-301	117	13	of	of	ADP
ajis02-301	117	14	franchisees	franchisee	NOUN
ajis02-301	117	15	for	for	ADP
ajis02-301	117	16	every	every	DET
ajis02-301	117	17	franchise	franchise	NOUN
ajis02-301	117	18	case	case	NOUN
ajis02-301	117	19	that	that	SCONJ
ajis02-301	117	20	we	we	PRON
ajis02-301	117	21	studied	study	VERB
ajis02-301	117	22	.	.	PUNCT
ajis02-301	118	1	for	for	ADP
ajis02-301	118	2	that	that	DET
ajis02-301	118	3	reason	reason	NOUN
ajis02-301	118	4	we	we	PRON
ajis02-301	118	5	used	use	VERB
ajis02-301	118	6	the	the	DET
ajis02-301	118	7	second	second	ADV
ajis02-301	118	8	-	-	PUNCT
ajis02-301	118	9	best	good	ADJ
ajis02-301	118	10	source	source	NOUN
ajis02-301	118	11	of	of	ADP
ajis02-301	118	12	information	information	NOUN
ajis02-301	118	13	:	:	PUNCT
ajis02-301	118	14	perceptions	perception	NOUN
ajis02-301	118	15	of	of	ADP
ajis02-301	118	16	franchisors	franchisor	NOUN
ajis02-301	118	17	about	about	ADP
ajis02-301	118	18	their	their	PRON
ajis02-301	118	19	franchisees	franchisee	NOUN
ajis02-301	118	20	.	.	PUNCT
ajis02-301	119	1	since	since	SCONJ
ajis02-301	119	2	this	this	PRON
ajis02-301	119	3	was	be	AUX
ajis02-301	119	4	a	a	DET
ajis02-301	119	5	first	first	ADJ
ajis02-301	119	6	investigation	investigation	NOUN
ajis02-301	119	7	into	into	ADP
ajis02-301	119	8	the	the	DET
ajis02-301	119	9	use	use	NOUN
ajis02-301	119	10	of	of	ADP
ajis02-301	119	11	it	it	PRON
ajis02-301	119	12	by	by	ADP
ajis02-301	119	13	franchise	franchise	NOUN
ajis02-301	119	14	systems	system	NOUN
ajis02-301	119	15	,	,	PUNCT
ajis02-301	119	16	the	the	DET
ajis02-301	119	17	use	use	NOUN
ajis02-301	119	18	of	of	ADP
ajis02-301	119	19	franchisors	franchisor	NOUN
ajis02-301	119	20	as	as	SCONJ
ajis02-301	119	21	the	the	DET
ajis02-301	119	22	only	only	ADJ
ajis02-301	119	23	informants	informant	NOUN
ajis02-301	119	24	was	be	AUX
ajis02-301	119	25	considered	consider	VERB
ajis02-301	119	26	acceptable	acceptable	ADJ
ajis02-301	119	27	.	.	PUNCT
ajis02-301	120	1	all	all	DET
ajis02-301	120	2	interviews	interview	NOUN
ajis02-301	120	3	were	be	AUX
ajis02-301	120	4	tape	tape	NOUN
ajis02-301	120	5	-	-	PUNCT
ajis02-301	120	6	recorded	record	VERB
ajis02-301	120	7	and	and	CCONJ
ajis02-301	120	8	transcribed	transcribe	VERB
ajis02-301	120	9	.	.	PUNCT
ajis02-301	121	1	various	various	ADJ
ajis02-301	121	2	authors	author	NOUN
ajis02-301	121	3	have	have	AUX
ajis02-301	121	4	outlined	outline	VERB
ajis02-301	121	5	techniques	technique	NOUN
ajis02-301	121	6	for	for	ADP
ajis02-301	121	7	analysing	analyse	VERB
ajis02-301	121	8	qualitative	qualitative	ADJ
ajis02-301	121	9	data	datum	NOUN
ajis02-301	121	10	(	(	PUNCT
ajis02-301	121	11	miles	mile	NOUN
ajis02-301	121	12	and	and	CCONJ
ajis02-301	121	13	huberman	huberman	NOUN
ajis02-301	121	14	,	,	PUNCT
ajis02-301	121	15	1984	1984	NUM
ajis02-301	121	16	;	;	PUNCT
ajis02-301	121	17	yin	yin	PROPN
ajis02-301	121	18	,	,	PUNCT
ajis02-301	121	19	1994	1994	NUM
ajis02-301	121	20	)	)	PUNCT
ajis02-301	121	21	.	.	PUNCT
ajis02-301	122	1	these	these	DET
ajis02-301	122	2	techniques	technique	NOUN
ajis02-301	122	3	include	include	VERB
ajis02-301	122	4	coding	code	VERB
ajis02-301	122	5	,	,	PUNCT
ajis02-301	122	6	tabulation	tabulation	NOUN
ajis02-301	122	7	,	,	PUNCT
ajis02-301	122	8	ranking	ranking	NOUN
ajis02-301	122	9	and	and	CCONJ
ajis02-301	122	10	all	all	PRON
ajis02-301	122	11	of	of	ADP
ajis02-301	122	12	these	these	PRON
ajis02-301	122	13	have	have	AUX
ajis02-301	122	14	been	be	AUX
ajis02-301	122	15	used	use	VERB
ajis02-301	122	16	to	to	PART
ajis02-301	122	17	analyse	analyse	VERB
ajis02-301	122	18	and	and	CCONJ
ajis02-301	122	19	present	present	VERB
ajis02-301	122	20	the	the	DET
ajis02-301	122	21	qualitative	qualitative	ADJ
ajis02-301	122	22	data	datum	NOUN
ajis02-301	122	23	in	in	ADP
ajis02-301	122	24	this	this	DET
ajis02-301	122	25	study	study	NOUN
ajis02-301	122	26	.	.	PUNCT
ajis02-301	123	1	analysis	analysis	NOUN
ajis02-301	123	2	was	be	AUX
ajis02-301	123	3	concerned	concern	VERB
ajis02-301	123	4	with	with	ADP
ajis02-301	123	5	highlighting	highlight	VERB
ajis02-301	123	6	findings	finding	NOUN
ajis02-301	123	7	about	about	ADP
ajis02-301	123	8	each	each	PRON
ajis02-301	123	9	of	of	ADP
ajis02-301	123	10	the	the	DET
ajis02-301	123	11	research	research	NOUN
ajis02-301	123	12	questions	question	NOUN
ajis02-301	123	13	.	.	PUNCT
ajis02-301	124	1	firstly	firstly	ADV
ajis02-301	124	2	,	,	PUNCT
ajis02-301	124	3	data	datum	NOUN
ajis02-301	124	4	from	from	ADP
ajis02-301	124	5	each	each	DET
ajis02-301	124	6	individual	individual	ADJ
ajis02-301	124	7	case	case	NOUN
ajis02-301	124	8	was	be	AUX
ajis02-301	124	9	described	describe	VERB
ajis02-301	124	10	and	and	CCONJ
ajis02-301	124	11	categorised	categorise	VERB
ajis02-301	124	12	;	;	PUNCT
ajis02-301	124	13	next	next	ADV
ajis02-301	124	14	,	,	PUNCT
ajis02-301	124	15	the	the	DET
ajis02-301	124	16	data	datum	NOUN
ajis02-301	124	17	of	of	ADP
ajis02-301	124	18	the	the	DET
ajis02-301	124	19	individual	individual	ADJ
ajis02-301	124	20	cases	case	NOUN
ajis02-301	124	21	was	be	AUX
ajis02-301	124	22	combined	combine	VERB
ajis02-301	124	23	and	and	CCONJ
ajis02-301	124	24	compared	compare	VERB
ajis02-301	124	25	in	in	ADP
ajis02-301	124	26	the	the	DET
ajis02-301	124	27	multiple	multiple	ADJ
ajis02-301	124	28	case	case	NOUN
ajis02-301	124	29	analysis	analysis	NOUN
ajis02-301	124	30	phase	phase	NOUN
ajis02-301	124	31	.	.	PUNCT
ajis02-301	125	1	ajis	ajis	ADV
ajis02-301	125	2	vol	vol	VERB
ajis02-301	125	3	.	.	PROPN
ajis02-301	126	1	6	6	NUM
ajis02-301	126	2	no	no	NOUN
ajis02-301	126	3	.	.	NOUN
ajis02-301	126	4	2	2	NUM
ajis02-301	126	5	may	may	PROPN
ajis02-301	126	6	1999	1999	NUM
ajis02-301	126	7	characteristics	characteristic	NOUN
ajis02-301	126	8	of	of	ADP
ajis02-301	126	9	the	the	DET
ajis02-301	126	10	cases	case	NOUN
ajis02-301	126	11	nine	nine	NUM
ajis02-301	126	12	franchise	franchise	NOUN
ajis02-301	126	13	systems	system	NOUN
ajis02-301	126	14	provided	provide	VERB
ajis02-301	126	15	the	the	DET
ajis02-301	126	16	case	case	NOUN
ajis02-301	126	17	data	datum	NOUN
ajis02-301	126	18	for	for	ADP
ajis02-301	126	19	this	this	DET
ajis02-301	126	20	study	study	NOUN
ajis02-301	126	21	.	.	PUNCT
ajis02-301	127	1	the	the	DET
ajis02-301	127	2	franchise	franchise	NOUN
ajis02-301	127	3	systems	system	NOUN
ajis02-301	127	4	were	be	AUX
ajis02-301	127	5	promised	promise	VERB
ajis02-301	127	6	confidentiality	confidentiality	NOUN
ajis02-301	127	7	and	and	CCONJ
ajis02-301	127	8	anonymity	anonymity	NOUN
ajis02-301	127	9	in	in	ADP
ajis02-301	127	10	any	any	DET
ajis02-301	127	11	publications	publication	NOUN
ajis02-301	127	12	;	;	PUNCT
ajis02-301	127	13	hence	hence	ADV
ajis02-301	127	14	they	they	PRON
ajis02-301	127	15	are	be	AUX
ajis02-301	127	16	referred	refer	VERB
ajis02-301	127	17	to	to	ADP
ajis02-301	127	18	as	as	SCONJ
ajis02-301	127	19	case	case	NOUN
ajis02-301	127	20	a	a	PRON
ajis02-301	127	21	,	,	PUNCT
ajis02-301	127	22	b	b	NOUN
ajis02-301	127	23	,	,	PUNCT
ajis02-301	127	24	c	c	NOUN
ajis02-301	127	25	,	,	PUNCT
ajis02-301	127	26	etc	etc	X
ajis02-301	127	27	.	.	X
ajis02-301	127	28	descriptive	descriptive	ADJ
ajis02-301	127	29	characteristics	characteristic	NOUN
ajis02-301	127	30	of	of	ADP
ajis02-301	127	31	the	the	DET
ajis02-301	127	32	cases	case	NOUN
ajis02-301	127	33	in	in	ADP
ajis02-301	127	34	the	the	DET
ajis02-301	127	35	study	study	NOUN
ajis02-301	127	36	are	be	AUX
ajis02-301	127	37	presented	present	VERB
ajis02-301	127	38	in	in	ADP
ajis02-301	127	39	table	table	NOUN
ajis02-301	127	40	2	2	NUM
ajis02-301	127	41	.	.	PUNCT
ajis02-301	127	42	table	table	NOUN
ajis02-301	127	43	2	2	NUM
ajis02-301	127	44	identifies	identify	VERB
ajis02-301	127	45	'	'	PUNCT
ajis02-301	127	46	age	age	NOUN
ajis02-301	127	47	of	of	ADP
ajis02-301	127	48	the	the	DET
ajis02-301	127	49	franchise	franchise	NOUN
ajis02-301	127	50	'	'	PUNCT
ajis02-301	127	51	by	by	ADP
ajis02-301	127	52	noting	note	VERB
ajis02-301	127	53	the	the	DET
ajis02-301	127	54	year	year	NOUN
ajis02-301	127	55	in	in	ADP
ajis02-301	127	56	which	which	PRON
ajis02-301	127	57	each	each	DET
ajis02-301	127	58	franchise	franchise	NOUN
ajis02-301	127	59	was	be	AUX
ajis02-301	127	60	started	start	VERB
ajis02-301	127	61	.	.	PUNCT
ajis02-301	128	1	rating	rating	NOUN
ajis02-301	128	2	of	of	ADP
ajis02-301	128	3	'	'	PUNCT
ajis02-301	128	4	age	age	NOUN
ajis02-301	128	5	'	'	PUNCT
ajis02-301	128	6	was	be	AUX
ajis02-301	128	7	achieved	achieve	VERB
ajis02-301	128	8	by	by	ADP
ajis02-301	128	9	classifying	classify	VERB
ajis02-301	128	10	all	all	DET
ajis02-301	128	11	franchises	franchise	NOUN
ajis02-301	128	12	less	less	ADJ
ajis02-301	128	13	than	than	ADP
ajis02-301	128	14	5	5	NUM
ajis02-301	128	15	years	year	NOUN
ajis02-301	128	16	old	old	ADJ
ajis02-301	128	17	as	as	ADP
ajis02-301	128	18	'	'	PUNCT
ajis02-301	128	19	young	young	ADJ
ajis02-301	128	20	'	'	PUNCT
ajis02-301	128	21	,	,	PUNCT
ajis02-301	128	22	those	those	PRON
ajis02-301	128	23	between	between	ADP
ajis02-301	128	24	5	5	NUM
ajis02-301	128	25	and	and	CCONJ
ajis02-301	128	26	10	10	NUM
ajis02-301	128	27	years	year	NOUN
ajis02-301	128	28	old	old	ADJ
ajis02-301	128	29	as	as	ADP
ajis02-301	128	30	'	'	PUNCT
ajis02-301	128	31	medium	medium	ADJ
ajis02-301	128	32	'	'	PUNCT
ajis02-301	128	33	,	,	PUNCT
ajis02-301	128	34	and	and	CCONJ
ajis02-301	128	35	those	those	DET
ajis02-301	128	36	older	old	ADJ
ajis02-301	128	37	than	than	ADP
ajis02-301	128	38	10	10	NUM
ajis02-301	128	39	years	year	NOUN
ajis02-301	128	40	as	as	ADP
ajis02-301	128	41	'	'	PUNCT
ajis02-301	128	42	old	old	ADJ
ajis02-301	128	43	'	'	PUNCT
ajis02-301	128	44	.	.	PUNCT
ajis02-301	129	1	the	the	DET
ajis02-301	129	2	table	table	NOUN
ajis02-301	129	3	identifies	identify	VERB
ajis02-301	129	4	the	the	DET
ajis02-301	129	5	size	size	NOUN
ajis02-301	129	6	of	of	ADP
ajis02-301	129	7	each	each	DET
ajis02-301	129	8	franchise	franchise	NOUN
ajis02-301	129	9	case	case	NOUN
ajis02-301	129	10	by	by	ADP
ajis02-301	129	11	noting	note	VERB
ajis02-301	129	12	the	the	DET
ajis02-301	129	13	number	number	NOUN
ajis02-301	129	14	of	of	ADP
ajis02-301	129	15	outlets	outlet	NOUN
ajis02-301	129	16	.	.	PUNCT
ajis02-301	130	1	rating	rating	NOUN
ajis02-301	130	2	of	of	ADP
ajis02-301	130	3	'	'	PUNCT
ajis02-301	130	4	size	size	NOUN
ajis02-301	130	5	'	'	PUNCT
ajis02-301	130	6	was	be	AUX
ajis02-301	130	7	obtained	obtain	VERB
ajis02-301	130	8	by	by	ADP
ajis02-301	130	9	categorising	categorise	VERB
ajis02-301	130	10	a	a	DET
ajis02-301	130	11	franchise	franchise	NOUN
ajis02-301	130	12	with	with	ADP
ajis02-301	130	13	less	less	ADJ
ajis02-301	130	14	than	than	ADP
ajis02-301	130	15	20	20	NUM
ajis02-301	130	16	outlets	outlet	NOUN
ajis02-301	130	17	as	as	ADP
ajis02-301	130	18	'	'	PUNCT
ajis02-301	130	19	small	small	ADJ
ajis02-301	130	20	'	'	PUNCT
ajis02-301	130	21	,	,	PUNCT
ajis02-301	130	22	a	a	DET
ajis02-301	130	23	franchise	franchise	NOUN
ajis02-301	130	24	with	with	ADP
ajis02-301	130	25	20	20	NUM
ajis02-301	130	26	to	to	PART
ajis02-301	130	27	100	100	NUM
ajis02-301	130	28	outlets	outlet	NOUN
ajis02-301	130	29	as	as	ADP
ajis02-301	130	30	'	'	PUNCT
ajis02-301	130	31	medium	medium	ADJ
ajis02-301	130	32	-	-	PUNCT
ajis02-301	130	33	sized	sized	ADJ
ajis02-301	130	34	'	'	PUNCT
ajis02-301	130	35	,	,	PUNCT
ajis02-301	130	36	and	and	CCONJ
ajis02-301	130	37	a	a	DET
ajis02-301	130	38	franchise	franchise	NOUN
ajis02-301	130	39	with	with	ADP
ajis02-301	130	40	more	more	ADJ
ajis02-301	130	41	than	than	ADP
ajis02-301	130	42	100	100	NUM
ajis02-301	130	43	outlets	outlet	NOUN
ajis02-301	130	44	as	as	ADP
ajis02-301	130	45	'	'	PUNCT
ajis02-301	130	46	large	large	ADJ
ajis02-301	130	47	'	'	PUNCT
ajis02-301	130	48	.	.	PUNCT
ajis02-301	131	1	the	the	DET
ajis02-301	131	2	final	final	ADJ
ajis02-301	131	3	columns	column	NOUN
ajis02-301	131	4	in	in	ADP
ajis02-301	131	5	table	table	NOUN
ajis02-301	131	6	2	2	NUM
ajis02-301	131	7	identify	identify	VERB
ajis02-301	131	8	the	the	DET
ajis02-301	131	9	franchises	franchise	NOUN
ajis02-301	131	10	by	by	ADP
ajis02-301	131	11	industry	industry	NOUN
ajis02-301	131	12	and	and	CCONJ
ajis02-301	131	13	specific	specific	ADJ
ajis02-301	131	14	product	product	NOUN
ajis02-301	131	15	supplied	supply	VERB
ajis02-301	131	16	.	.	PUNCT
ajis02-301	132	1	the	the	DET
ajis02-301	132	2	franchise	franchise	NOUN
ajis02-301	132	3	sector	sector	NOUN
ajis02-301	132	4	itself	itself	PRON
ajis02-301	132	5	identifies	identify	VERB
ajis02-301	132	6	individual	individual	ADJ
ajis02-301	132	7	franchises	franchise	NOUN
ajis02-301	132	8	as	as	ADP
ajis02-301	132	9	primarily	primarily	ADV
ajis02-301	132	10	retail	retail	ADJ
ajis02-301	132	11	or	or	CCONJ
ajis02-301	132	12	service	service	NOUN
ajis02-301	132	13	based	base	VERB
ajis02-301	132	14	;	;	PUNCT
ajis02-301	132	15	their	their	PRON
ajis02-301	132	16	classification	classification	NOUN
ajis02-301	132	17	of	of	ADP
ajis02-301	132	18	'	'	PUNCT
ajis02-301	132	19	retail	retail	ADJ
ajis02-301	132	20	'	'	PUNCT
ajis02-301	132	21	or	or	CCONJ
ajis02-301	132	22	'	'	PUNCT
ajis02-301	132	23	service1	service1	NOUN
ajis02-301	132	24	franchise	franchise	NOUN
ajis02-301	132	25	was	be	AUX
ajis02-301	132	26	used	use	VERB
ajis02-301	132	27	to	to	PART
ajis02-301	132	28	categorise	categorise	VERB
ajis02-301	132	29	the	the	DET
ajis02-301	132	30	franchises	franchise	NOUN
ajis02-301	132	31	participating	participate	VERB
ajis02-301	132	32	in	in	ADP
ajis02-301	132	33	this	this	DET
ajis02-301	132	34	research	research	NOUN
ajis02-301	132	35	.	.	PUNCT
ajis02-301	133	1	table	table	NOUN
ajis02-301	133	2	2	2	NUM
ajis02-301	133	3	characteristics	characteristic	NOUN
ajis02-301	133	4	of	of	ADP
ajis02-301	133	5	franchise	franchise	NOUN
ajis02-301	133	6	systems	system	NOUN
ajis02-301	133	7	in	in	ADP
ajis02-301	133	8	the	the	DET
ajis02-301	133	9	case	case	NOUN
ajis02-301	133	10	sample	sample	NOUN
ajis02-301	133	11	case	case	NOUN
ajis02-301	133	12	a	a	DET
ajis02-301	133	13	caseb	caseb	NOUN
ajis02-301	133	14	casec	casec	NOUN
ajis02-301	133	15	cased	case	VERB
ajis02-301	133	16	casee	casee	NOUN
ajis02-301	133	17	casef	casef	PROPN
ajis02-301	133	18	caseg	caseg	PROPN
ajis02-301	133	19	caseh	caseh	PROPN
ajis02-301	133	20	case	case	NOUN
ajis02-301	133	21	i	i	PRON
ajis02-301	133	22	age	age	NOUN
ajis02-301	133	23	year	year	NOUN
ajis02-301	133	24	started	start	VERB
ajis02-301	133	25	1985	1985	NUM
ajis02-301	133	26	1997	1997	NUM
ajis02-301	133	27	1992	1992	NUM
ajis02-301	133	28	1995	1995	NUM
ajis02-301	133	29	1996	1996	NUM
ajis02-301	133	30	1986	1986	NUM
ajis02-301	133	31	1982	1982	NUM
ajis02-301	133	32	1994	1994	NUM
ajis02-301	133	33	1986	1986	NUM
ajis02-301	133	34	rating	rating	NOUN
ajis02-301	133	35	old	old	ADJ
ajis02-301	133	36	young	young	ADJ
ajis02-301	133	37	medium	medium	ADJ
ajis02-301	133	38	young	young	ADJ
ajis02-301	133	39	young	young	ADJ
ajis02-301	133	40	old	old	ADJ
ajis02-301	133	41	old	old	ADJ
ajis02-301	133	42	young	young	ADJ
ajis02-301	133	43	old	old	ADJ
ajis02-301	133	44	size	size	NOUN
ajis02-301	133	45	number	number	NOUN
ajis02-301	133	46	of	of	ADP
ajis02-301	133	47	outlets	outlet	NOUN
ajis02-301	133	48	41	41	NUM
ajis02-301	133	49	16	16	NUM
ajis02-301	133	50	180	180	NUM
ajis02-301	133	51	23	23	NUM
ajis02-301	133	52	10	10	NUM
ajis02-301	133	53	95	95	NUM
ajis02-301	133	54	230	230	NUM
ajis02-301	133	55	14	14	NUM
ajis02-301	133	56	102	102	NUM
ajis02-301	133	57	rating	rating	NOUN
ajis02-301	133	58	medium	medium	ADJ
ajis02-301	133	59	small	small	ADJ
ajis02-301	133	60	large	large	ADJ
ajis02-301	133	61	medium	medium	ADJ
ajis02-301	133	62	small	small	ADJ
ajis02-301	133	63	medium	medium	ADJ
ajis02-301	133	64	large	large	ADJ
ajis02-301	133	65	small	small	ADJ
ajis02-301	133	66	large	large	ADJ
ajis02-301	133	67	industry	industry	NOUN
ajis02-301	133	68	type	type	NOUN
ajis02-301	133	69	retail	retail	ADJ
ajis02-301	133	70	retail	retail	ADJ
ajis02-301	133	71	retail	retail	ADJ
ajis02-301	133	72	retail	retail	ADJ
ajis02-301	133	73	service	service	NOUN
ajis02-301	133	74	retail	retail	NOUN
ajis02-301	133	75	service	service	NOUN
ajis02-301	133	76	service	service	NOUN
ajis02-301	133	77	retail	retail	ADJ
ajis02-301	133	78	specific	specific	ADJ
ajis02-301	133	79	product	product	NOUN
ajis02-301	133	80	floorcovering	floorcovere	VERB
ajis02-301	133	81	car	car	NOUN
ajis02-301	133	82	products	product	NOUN
ajis02-301	133	83	cakes	cake	NOUN
ajis02-301	133	84	household	household	NOUN
ajis02-301	133	85	products	product	NOUN
ajis02-301	133	86	home	home	NOUN
ajis02-301	133	87	delivered	deliver	VERB
ajis02-301	133	88	prod	prod	NOUN
ajis02-301	133	89	.	.	PUNCT
ajis02-301	134	1	books	book	VERB
ajis02-301	134	2	real	real	ADJ
ajis02-301	134	3	estate	estate	NOUN
ajis02-301	134	4	transport	transport	NOUN
ajis02-301	134	5	sports	sport	NOUN
ajis02-301	134	6	clothing	clothing	NOUN
ajis02-301	134	7	•fequipment	•fequipment	NOUN
ajis02-301	134	8	during	during	ADP
ajis02-301	134	9	analysis	analysis	NOUN
ajis02-301	134	10	of	of	ADP
ajis02-301	134	11	the	the	DET
ajis02-301	134	12	case	case	NOUN
ajis02-301	134	13	data	datum	NOUN
ajis02-301	134	14	,	,	PUNCT
ajis02-301	134	15	the	the	DET
ajis02-301	134	16	three	three	NUM
ajis02-301	134	17	contextual	contextual	ADJ
ajis02-301	134	18	factors	factor	NOUN
ajis02-301	134	19	(	(	PUNCT
ajis02-301	134	20	age	age	NOUN
ajis02-301	134	21	,	,	PUNCT
ajis02-301	134	22	size	size	NOUN
ajis02-301	134	23	and	and	CCONJ
ajis02-301	134	24	industry	industry	NOUN
ajis02-301	134	25	)	)	PUNCT
ajis02-301	134	26	were	be	AUX
ajis02-301	134	27	briefly	briefly	ADV
ajis02-301	134	28	looked	look	VERB
ajis02-301	134	29	at	at	ADP
ajis02-301	134	30	.	.	PUNCT
ajis02-301	135	1	the	the	DET
ajis02-301	135	2	data	datum	NOUN
ajis02-301	135	3	did	do	AUX
ajis02-301	135	4	not	not	PART
ajis02-301	135	5	provide	provide	VERB
ajis02-301	135	6	sufficient	sufficient	ADJ
ajis02-301	135	7	information	information	NOUN
ajis02-301	135	8	to	to	PART
ajis02-301	135	9	identify	identify	VERB
ajis02-301	135	10	clear	clear	ADJ
ajis02-301	135	11	associations	association	NOUN
ajis02-301	135	12	between	between	ADP
ajis02-301	135	13	contextual	contextual	ADJ
ajis02-301	135	14	factors	factor	NOUN
ajis02-301	135	15	and	and	CCONJ
ajis02-301	135	16	it	it	PRON
ajis02-301	135	17	implementation	implementation	NOUN
ajis02-301	135	18	.	.	PUNCT
ajis02-301	136	1	it	it	PRON
ajis02-301	136	2	implementation	implementation	NOUN
ajis02-301	136	3	affected	affect	VERB
ajis02-301	136	4	by	by	ADP
ajis02-301	136	5	franchisee	franchisee	NOUN
ajis02-301	136	6	and	and	CCONJ
ajis02-301	136	7	franchisor	franchisor	NOUN
ajis02-301	136	8	related	relate	VERB
ajis02-301	136	9	factors	factor	NOUN
ajis02-301	136	10	the	the	DET
ajis02-301	136	11	first	first	ADJ
ajis02-301	136	12	research	research	NOUN
ajis02-301	136	13	question	question	NOUN
ajis02-301	136	14	addresses	address	NOUN
ajis02-301	136	15	factors	factor	NOUN
ajis02-301	136	16	which	which	PRON
ajis02-301	136	17	may	may	AUX
ajis02-301	136	18	make	make	VERB
ajis02-301	136	19	a	a	DET
ajis02-301	136	20	franchisee	franchisee	NOUN
ajis02-301	136	21	accept	accept	VERB
ajis02-301	136	22	or	or	CCONJ
ajis02-301	136	23	resist	resist	VERB
ajis02-301	136	24	standardised	standardise	VERB
ajis02-301	136	25	it	it	PRON
ajis02-301	136	26	implementation	implementation	NOUN
ajis02-301	136	27	in	in	ADP
ajis02-301	136	28	the	the	DET
ajis02-301	136	29	outlet	outlet	NOUN
ajis02-301	136	30	.	.	PUNCT
ajis02-301	137	1	the	the	DET
ajis02-301	137	2	second	second	ADJ
ajis02-301	137	3	research	research	NOUN
ajis02-301	137	4	question	question	NOUN
ajis02-301	137	5	relates	relate	VERB
ajis02-301	137	6	to	to	PART
ajis02-301	137	7	franchisor	franchisor	VERB
ajis02-301	137	8	action	action	NOUN
ajis02-301	137	9	to	to	PART
ajis02-301	137	10	encourage	encourage	VERB
ajis02-301	137	11	it	it	PRON
ajis02-301	137	12	acceptance	acceptance	NOUN
ajis02-301	137	13	by	by	ADP
ajis02-301	137	14	franchisees	franchisee	NOUN
ajis02-301	137	15	.	.	PUNCT
ajis02-301	138	1	case	case	NOUN
ajis02-301	138	2	findings	finding	VERB
ajis02-301	138	3	for	for	SCONJ
ajis02-301	138	4	each	each	PRON
ajis02-301	138	5	of	of	ADP
ajis02-301	138	6	these	these	DET
ajis02-301	138	7	questions	question	NOUN
ajis02-301	138	8	are	be	AUX
ajis02-301	138	9	presented	present	VERB
ajis02-301	138	10	and	and	CCONJ
ajis02-301	138	11	discussed	discuss	VERB
ajis02-301	138	12	in	in	ADP
ajis02-301	138	13	this	this	DET
ajis02-301	138	14	section	section	NOUN
ajis02-301	138	15	.	.	PUNCT
ajis02-301	139	1	franchisee	franchisee	NOUN
ajis02-301	139	2	-	-	PUNCT
ajis02-301	139	3	related	relate	VERB
ajis02-301	139	4	factors	factor	NOUN
ajis02-301	139	5	influencing	influence	VERB
ajis02-301	139	6	franchise	franchise	NOUN
ajis02-301	139	7	-	-	PUNCT
ajis02-301	139	8	wide	wide	ADV
ajis02-301	139	9	it	it	PRON
ajis02-301	139	10	implementation	implementation	NOUN
ajis02-301	139	11	discussion	discussion	NOUN
ajis02-301	139	12	with	with	ADP
ajis02-301	139	13	informants	informant	NOUN
ajis02-301	139	14	identified	identify	VERB
ajis02-301	139	15	six	six	NUM
ajis02-301	139	16	main	main	ADJ
ajis02-301	139	17	factors	factor	NOUN
ajis02-301	139	18	affecting	affect	VERB
ajis02-301	139	19	franchisee	franchisee	NOUN
ajis02-301	139	20	acceptance	acceptance	NOUN
ajis02-301	139	21	of	of	ADP
ajis02-301	139	22	it	it	PRON
ajis02-301	139	23	implementation	implementation	NOUN
ajis02-301	139	24	in	in	ADP
ajis02-301	139	25	the	the	DET
ajis02-301	139	26	outlets	outlet	NOUN
ajis02-301	139	27	.	.	PUNCT
ajis02-301	140	1	ajis	ajis	ADV
ajis02-301	140	2	vol	vol	VERB
ajis02-301	140	3	.	.	PROPN
ajis02-301	141	1	6	6	NUM
ajis02-301	141	2	no	no	NOUN
ajis02-301	141	3	.	.	NOUN
ajis02-301	141	4	2	2	NUM
ajis02-301	141	5	may	may	PROPN
ajis02-301	141	6	1999	1999	NUM
ajis02-301	141	7	table	table	NOUN
ajis02-301	141	8	3	3	NUM
ajis02-301	141	9	summary	summary	NOUN
ajis02-301	141	10	of	of	ADP
ajis02-301	141	11	factors	factor	NOUN
ajis02-301	141	12	affecting	affect	VERB
ajis02-301	141	13	franchise	franchise	NOUN
ajis02-301	141	14	-	-	PUNCT
ajis02-301	141	15	wide	wide	ADJ
ajis02-301	141	16	it	it	PRON
ajis02-301	141	17	implementation	implementation	NOUN
ajis02-301	141	18	category	category	NOUN
ajis02-301	141	19	business	business	NOUN
ajis02-301	141	20	-	-	PUNCT
ajis02-301	141	21	related	relate	VERB
ajis02-301	141	22	factors	factor	NOUN
ajis02-301	141	23	it	it	PRON
ajis02-301	141	24	-	-	PUNCT
ajis02-301	141	25	related	relate	VERB
ajis02-301	141	26	factors	factor	NOUN
ajis02-301	141	27	individual	individual	ADJ
ajis02-301	141	28	factor	factor	NOUN
ajis02-301	141	29	perceived	perceive	VERB
ajis02-301	141	30	need	need	NOUN
ajis02-301	141	31	for	for	ADP
ajis02-301	141	32	and	and	CCONJ
ajis02-301	141	33	business	business	NOUN
ajis02-301	141	34	benefit	benefit	NOUN
ajis02-301	141	35	of	of	ADP
ajis02-301	141	36	franchise	franchise	NOUN
ajis02-301	141	37	wide	wide	ADV
ajis02-301	141	38	it	it	PRON
ajis02-301	141	39	cost	cost	VERB
ajis02-301	141	40	of	of	ADP
ajis02-301	141	41	it	it	PRON
ajis02-301	141	42	system	system	NOUN
ajis02-301	141	43	to	to	PART
ajis02-301	141	44	be	be	AUX
ajis02-301	141	45	implemented	implement	VERB
ajis02-301	141	46	time	time	NOUN
ajis02-301	141	47	available	available	ADJ
ajis02-301	141	48	for	for	ADP
ajis02-301	141	49	management	management	NOUN
ajis02-301	141	50	/	/	SYM
ajis02-301	141	51	it	it	PRON
ajis02-301	141	52	work	work	NOUN
ajis02-301	141	53	level	level	NOUN
ajis02-301	141	54	of	of	ADP
ajis02-301	141	55	it	it	PRON
ajis02-301	141	56	literacy	literacy	NOUN
ajis02-301	141	57	of	of	ADP
ajis02-301	141	58	franchisee	franchisee	NOUN
ajis02-301	141	59	existence	existence	NOUN
ajis02-301	141	60	of	of	ADP
ajis02-301	141	61	current	current	ADJ
ajis02-301	141	62	it	it	PRON
ajis02-301	141	63	systems	system	NOUN
ajis02-301	141	64	in	in	ADP
ajis02-301	141	65	outlet	outlet	ADJ
ajis02-301	141	66	attitude	attitude	NOUN
ajis02-301	141	67	towards	towards	ADP
ajis02-301	141	68	earlier	early	ADJ
ajis02-301	141	69	franchise	franchise	NOUN
ajis02-301	141	70	-	-	PUNCT
ajis02-301	141	71	wide	wide	VERB
ajis02-301	141	72	it	it	PRON
ajis02-301	141	73	number	number	NOUN
ajis02-301	141	74	of	of	ADP
ajis02-301	141	75	cases	case	NOUN
ajis02-301	141	76	(	(	PUNCT
ajis02-301	141	77	n=9	n=9	NOUN
ajis02-301	141	78	)	)	PUNCT
ajis02-301	141	79	9	9	NUM
ajis02-301	141	80	8	8	NUM
ajis02-301	141	81	3	3	NUM
ajis02-301	141	82	8	8	NUM
ajis02-301	141	83	5	5	NUM
ajis02-301	141	84	2	2	NUM
ajis02-301	141	85	prevalence	prevalence	NOUN
ajis02-301	141	86	of	of	ADP
ajis02-301	141	87	factor	factor	NOUN
ajis02-301	141	88	v.	v.	CCONJ
ajis02-301	141	89	high	high	ADJ
ajis02-301	141	90	high	high	ADJ
ajis02-301	141	91	low	low	ADJ
ajis02-301	141	92	high	high	ADJ
ajis02-301	141	93	medium	medium	ADJ
ajis02-301	141	94	low	low	ADJ
ajis02-301	141	95	three	three	NUM
ajis02-301	141	96	of	of	ADP
ajis02-301	141	97	the	the	DET
ajis02-301	141	98	factors	factor	NOUN
ajis02-301	141	99	identified	identify	VERB
ajis02-301	141	100	from	from	ADP
ajis02-301	141	101	the	the	DET
ajis02-301	141	102	case	case	NOUN
ajis02-301	141	103	data	datum	NOUN
ajis02-301	141	104	are	be	AUX
ajis02-301	141	105	business	business	NOUN
ajis02-301	141	106	-	-	PUNCT
ajis02-301	141	107	related	relate	VERB
ajis02-301	141	108	:	:	PUNCT
ajis02-301	141	109	business	business	NOUN
ajis02-301	141	110	benefits	benefit	NOUN
ajis02-301	141	111	of	of	ADP
ajis02-301	141	112	it	it	PRON
ajis02-301	141	113	,	,	PUNCT
ajis02-301	141	114	financial	financial	ADJ
ajis02-301	141	115	costs	cost	NOUN
ajis02-301	141	116	of	of	ADP
ajis02-301	141	117	it	it	PRON
ajis02-301	141	118	,	,	PUNCT
ajis02-301	141	119	time	time	NOUN
ajis02-301	141	120	available	available	ADJ
ajis02-301	141	121	for	for	SCONJ
ajis02-301	141	122	it	it	PRON
ajis02-301	141	123	work	work	VERB
ajis02-301	141	124	;	;	PUNCT
ajis02-301	141	125	the	the	DET
ajis02-301	141	126	three	three	NUM
ajis02-301	141	127	other	other	ADJ
ajis02-301	141	128	factors	factor	NOUN
ajis02-301	141	129	concern	concern	VERB
ajis02-301	141	130	the	the	DET
ajis02-301	141	131	technology	technology	NOUN
ajis02-301	141	132	itself	itself	PRON
ajis02-301	141	133	:	:	PUNCT
ajis02-301	141	134	lack	lack	NOUN
ajis02-301	141	135	of	of	ADP
ajis02-301	141	136	computer	computer	NOUN
ajis02-301	141	137	knowledge	knowledge	NOUN
ajis02-301	141	138	,	,	PUNCT
ajis02-301	141	139	conversion	conversion	NOUN
ajis02-301	141	140	difficulties	difficulty	NOUN
ajis02-301	141	141	when	when	SCONJ
ajis02-301	141	142	there	there	PRON
ajis02-301	141	143	are	be	VERB
ajis02-301	141	144	existing	exist	VERB
ajis02-301	141	145	it	it	PRON
ajis02-301	141	146	systems	system	NOUN
ajis02-301	141	147	in	in	ADP
ajis02-301	141	148	the	the	DET
ajis02-301	141	149	outlet	outlet	NOUN
ajis02-301	141	150	,	,	PUNCT
ajis02-301	141	151	franchisee	franchisee	NOUN
ajis02-301	141	152	attitudes	attitude	NOUN
ajis02-301	141	153	towards	towards	ADP
ajis02-301	141	154	it	it	PRON
ajis02-301	141	155	due	due	ADP
ajis02-301	141	156	to	to	ADP
ajis02-301	141	157	earlier	early	ADJ
ajis02-301	141	158	experiences	experience	NOUN
ajis02-301	141	159	with	with	ADP
ajis02-301	141	160	it	it	PRON
ajis02-301	141	161	.	.	PUNCT
ajis02-301	142	1	the	the	DET
ajis02-301	142	2	business	business	NOUN
ajis02-301	142	3	-	-	PUNCT
ajis02-301	142	4	related	relate	VERB
ajis02-301	142	5	factors	factor	NOUN
ajis02-301	142	6	played	play	VERB
ajis02-301	142	7	a	a	DET
ajis02-301	142	8	role	role	NOUN
ajis02-301	142	9	in	in	ADP
ajis02-301	142	10	all	all	DET
ajis02-301	142	11	cases	case	NOUN
ajis02-301	142	12	;	;	PUNCT
ajis02-301	142	13	the	the	DET
ajis02-301	142	14	it	it	PRON
ajis02-301	142	15	-	-	PUNCT
ajis02-301	142	16	related	relate	VERB
ajis02-301	142	17	factors	factor	NOUN
ajis02-301	142	18	were	be	AUX
ajis02-301	142	19	mentioned	mention	VERB
ajis02-301	142	20	less	less	ADV
ajis02-301	142	21	often	often	ADV
ajis02-301	142	22	.	.	PUNCT
ajis02-301	143	1	table	table	NOUN
ajis02-301	143	2	3	3	NUM
ajis02-301	143	3	summarises	summarise	VERB
ajis02-301	143	4	the	the	DET
ajis02-301	143	5	factors	factor	NOUN
ajis02-301	143	6	affecting	affect	VERB
ajis02-301	143	7	franchise	franchise	NOUN
ajis02-301	143	8	-	-	PUNCT
ajis02-301	143	9	wide	wide	ADV
ajis02-301	143	10	it	it	PRON
ajis02-301	143	11	implementation	implementation	NOUN
ajis02-301	143	12	;	;	PUNCT
ajis02-301	143	13	the	the	DET
ajis02-301	143	14	factors	factor	NOUN
ajis02-301	143	15	are	be	AUX
ajis02-301	143	16	discussed	discuss	VERB
ajis02-301	143	17	below	below	ADV
ajis02-301	143	18	.	.	PUNCT
ajis02-301	144	1	perceived	perceive	VERB
ajis02-301	144	2	need	need	NOUN
ajis02-301	144	3	for	for	ADP
ajis02-301	144	4	franchise	franchise	NOUN
ajis02-301	144	5	wide	wide	VERB
ajis02-301	144	6	it	it	PRON
ajis02-301	144	7	.	.	PUNCT
ajis02-301	145	1	all	all	DET
ajis02-301	145	2	nine	nine	NUM
ajis02-301	145	3	informants	informant	NOUN
ajis02-301	145	4	mentioned	mention	VERB
ajis02-301	145	5	the	the	DET
ajis02-301	145	6	importance	importance	NOUN
ajis02-301	145	7	of	of	ADP
ajis02-301	145	8	franchisees	franchisee	NOUN
ajis02-301	145	9	understanding	understand	VERB
ajis02-301	145	10	the	the	DET
ajis02-301	145	11	benefits	benefit	NOUN
ajis02-301	145	12	that	that	PRON
ajis02-301	145	13	it	it	PRON
ajis02-301	145	14	can	can	AUX
ajis02-301	145	15	bring	bring	VERB
ajis02-301	145	16	to	to	ADP
ajis02-301	145	17	their	their	PRON
ajis02-301	145	18	outlet	outlet	NOUN
ajis02-301	145	19	and	and	CCONJ
ajis02-301	145	20	to	to	ADP
ajis02-301	145	21	the	the	DET
ajis02-301	145	22	franchise	franchise	NOUN
ajis02-301	145	23	as	as	ADP
ajis02-301	145	24	a	a	DET
ajis02-301	145	25	whole	whole	NOUN
ajis02-301	145	26	.	.	PUNCT
ajis02-301	146	1	in	in	ADP
ajis02-301	146	2	all	all	PRON
ajis02-301	146	3	of	of	ADP
ajis02-301	146	4	the	the	DET
ajis02-301	146	5	9	9	NUM
ajis02-301	146	6	franchise	franchise	NOUN
ajis02-301	146	7	systems	system	NOUN
ajis02-301	146	8	the	the	DET
ajis02-301	146	9	need	need	NOUN
ajis02-301	146	10	for	for	ADP
ajis02-301	146	11	and	and	CCONJ
ajis02-301	146	12	understanding	understanding	NOUN
ajis02-301	146	13	of	of	ADP
ajis02-301	146	14	business	business	NOUN
ajis02-301	146	15	benefits	benefit	NOUN
ajis02-301	146	16	played	play	VERB
ajis02-301	146	17	a	a	DET
ajis02-301	146	18	central	central	ADJ
ajis02-301	146	19	role	role	NOUN
ajis02-301	146	20	in	in	ADP
ajis02-301	146	21	gaining	gain	VERB
ajis02-301	146	22	franchisee	franchisee	NOUN
ajis02-301	146	23	acceptance	acceptance	NOUN
ajis02-301	146	24	of	of	ADP
ajis02-301	146	25	implementation	implementation	NOUN
ajis02-301	146	26	of	of	ADP
ajis02-301	146	27	standardised	standardise	VERB
ajis02-301	146	28	it	it	PRON
ajis02-301	146	29	in	in	ADP
ajis02-301	146	30	outlets	outlet	NOUN
ajis02-301	146	31	.	.	PUNCT
ajis02-301	147	1	franchisees	franchisee	NOUN
ajis02-301	147	2	may	may	AUX
ajis02-301	147	3	need	need	VERB
ajis02-301	147	4	to	to	PART
ajis02-301	147	5	be	be	AUX
ajis02-301	147	6	convinced	convince	VERB
ajis02-301	147	7	that	that	SCONJ
ajis02-301	147	8	the	the	DET
ajis02-301	147	9	operation	operation	NOUN
ajis02-301	147	10	of	of	ADP
ajis02-301	147	11	the	the	DET
ajis02-301	147	12	franchise	franchise	NOUN
ajis02-301	147	13	as	as	ADP
ajis02-301	147	14	a	a	DET
ajis02-301	147	15	whole	whole	NOUN
ajis02-301	147	16	is	be	AUX
ajis02-301	147	17	improved	improve	VERB
ajis02-301	147	18	by	by	ADP
ajis02-301	147	19	use	use	NOUN
ajis02-301	147	20	of	of	ADP
ajis02-301	147	21	it	it	PRON
ajis02-301	147	22	in	in	ADP
ajis02-301	147	23	individual	individual	ADJ
ajis02-301	147	24	outlets	outlet	NOUN
ajis02-301	147	25	and	and	CCONJ
ajis02-301	147	26	by	by	ADP
ajis02-301	147	27	linking	link	VERB
ajis02-301	147	28	of	of	ADP
ajis02-301	147	29	systems	system	NOUN
ajis02-301	147	30	in	in	ADP
ajis02-301	147	31	outlets	outlet	NOUN
ajis02-301	147	32	to	to	ADP
ajis02-301	147	33	the	the	DET
ajis02-301	147	34	franchisor	franchisor	NOUN
ajis02-301	147	35	.	.	PUNCT
ajis02-301	148	1	there	there	PRON
ajis02-301	148	2	are	be	VERB
ajis02-301	148	3	two	two	NUM
ajis02-301	148	4	stages	stage	NOUN
ajis02-301	148	5	of	of	ADP
ajis02-301	148	6	implementation	implementation	NOUN
ajis02-301	148	7	:	:	PUNCT
ajis02-301	148	8	first	first	ADV
ajis02-301	148	9	,	,	PUNCT
ajis02-301	148	10	standardised	standardise	VERB
ajis02-301	148	11	it	it	PRON
ajis02-301	148	12	is	be	AUX
ajis02-301	148	13	implemented	implement	VERB
ajis02-301	148	14	in	in	ADP
ajis02-301	148	15	the	the	DET
ajis02-301	148	16	outlets	outlet	NOUN
ajis02-301	148	17	;	;	PUNCT
ajis02-301	148	18	then	then	ADV
ajis02-301	148	19	,	,	PUNCT
ajis02-301	148	20	outlets	outlet	NOUN
ajis02-301	148	21	are	be	AUX
ajis02-301	148	22	linked	link	VERB
ajis02-301	148	23	to	to	ADP
ajis02-301	148	24	the	the	DET
ajis02-301	148	25	franchisor	franchisor	NOUN
ajis02-301	148	26	and	and	CCONJ
ajis02-301	148	27	,	,	PUNCT
ajis02-301	148	28	sometimes	sometimes	ADV
ajis02-301	148	29	,	,	PUNCT
ajis02-301	148	30	to	to	ADP
ajis02-301	148	31	each	each	DET
ajis02-301	148	32	other	other	ADJ
ajis02-301	148	33	.	.	PUNCT
ajis02-301	149	1	franchisees	franchisee	NOUN
ajis02-301	149	2	can	can	AUX
ajis02-301	149	3	usually	usually	ADV
ajis02-301	149	4	perceive	perceive	VERB
ajis02-301	149	5	the	the	DET
ajis02-301	149	6	benefits	benefit	NOUN
ajis02-301	149	7	of	of	ADP
ajis02-301	149	8	introduction	introduction	NOUN
ajis02-301	149	9	of	of	ADP
ajis02-301	149	10	appropriate	appropriate	ADJ
ajis02-301	149	11	it	it	PRON
ajis02-301	149	12	for	for	ADP
ajis02-301	149	13	the	the	DET
ajis02-301	149	14	outlet	outlet	NOUN
ajis02-301	149	15	;	;	PUNCT
ajis02-301	149	16	such	such	ADJ
ajis02-301	149	17	it	it	PRON
ajis02-301	149	18	implementation	implementation	NOUN
ajis02-301	149	19	has	have	VERB
ajis02-301	149	20	a	a	DET
ajis02-301	149	21	direct	direct	ADJ
ajis02-301	149	22	impact	impact	NOUN
ajis02-301	149	23	on	on	ADP
ajis02-301	149	24	the	the	DET
ajis02-301	149	25	efficiency	efficiency	NOUN
ajis02-301	149	26	and	and	CCONJ
ajis02-301	149	27	effectiveness	effectiveness	NOUN
ajis02-301	149	28	of	of	ADP
ajis02-301	149	29	business	business	NOUN
ajis02-301	149	30	operations	operation	NOUN
ajis02-301	149	31	.	.	PUNCT
ajis02-301	150	1	franchisees	franchisee	NOUN
ajis02-301	150	2	are	be	AUX
ajis02-301	150	3	less	less	ADV
ajis02-301	150	4	likely	likely	ADJ
ajis02-301	150	5	to	to	PART
ajis02-301	150	6	acknowledge	acknowledge	VERB
ajis02-301	150	7	the	the	DET
ajis02-301	150	8	benefits	benefit	NOUN
ajis02-301	150	9	of	of	ADP
ajis02-301	150	10	linking	link	VERB
ajis02-301	150	11	with	with	ADP
ajis02-301	150	12	the	the	DET
ajis02-301	150	13	franchisor	franchisor	NOUN
ajis02-301	150	14	;	;	PUNCT
ajis02-301	150	15	there	there	PRON
ajis02-301	150	16	may	may	AUX
ajis02-301	150	17	even	even	ADV
ajis02-301	150	18	be	be	AUX
ajis02-301	150	19	mistrust	mistrust	NOUN
ajis02-301	150	20	as	as	ADP
ajis02-301	150	21	to	to	ADP
ajis02-301	150	22	the	the	DET
ajis02-301	150	23	'	'	PUNCT
ajis02-301	150	24	secret	secret	ADJ
ajis02-301	150	25	purpose	purpose	NOUN
ajis02-301	150	26	'	'	PUNCT
ajis02-301	150	27	of	of	ADP
ajis02-301	150	28	the	the	DET
ajis02-301	150	29	franchisor	franchisor	NOUN
ajis02-301	150	30	in	in	ADP
ajis02-301	150	31	insisting	insist	VERB
ajis02-301	150	32	on	on	ADP
ajis02-301	150	33	electronic	electronic	ADJ
ajis02-301	150	34	linking	linking	NOUN
ajis02-301	150	35	between	between	ADP
ajis02-301	150	36	franchisor	franchisor	NOUN
ajis02-301	150	37	and	and	CCONJ
ajis02-301	150	38	franchisees	franchisee	NOUN
ajis02-301	150	39	.	.	PUNCT
ajis02-301	151	1	cost	cost	NOUN
ajis02-301	151	2	of	of	ADP
ajis02-301	151	3	it	it	PRON
ajis02-301	151	4	system	system	NOUN
ajis02-301	151	5	.	.	PUNCT
ajis02-301	152	1	the	the	DET
ajis02-301	152	2	cost	cost	NOUN
ajis02-301	152	3	of	of	ADP
ajis02-301	152	4	the	the	DET
ajis02-301	152	5	system	system	NOUN
ajis02-301	152	6	varies	vary	VERB
ajis02-301	152	7	according	accord	VERB
ajis02-301	152	8	to	to	ADP
ajis02-301	152	9	the	the	DET
ajis02-301	152	10	type	type	NOUN
ajis02-301	152	11	of	of	ADP
ajis02-301	152	12	it	it	PRON
ajis02-301	152	13	system	system	NOUN
ajis02-301	152	14	that	that	PRON
ajis02-301	152	15	is	be	AUX
ajis02-301	152	16	proposed	propose	VERB
ajis02-301	152	17	.	.	PUNCT
ajis02-301	153	1	one	one	NUM
ajis02-301	153	2	of	of	ADP
ajis02-301	153	3	the	the	DET
ajis02-301	153	4	franchise	franchise	NOUN
ajis02-301	153	5	cases	case	NOUN
ajis02-301	153	6	(	(	PUNCT
ajis02-301	153	7	case	case	NOUN
ajis02-301	153	8	h	h	NOUN
ajis02-301	153	9	)	)	PUNCT
ajis02-301	153	10	had	have	AUX
ajis02-301	153	11	implemented	implement	VERB
ajis02-301	153	12	an	an	DET
ajis02-301	153	13	intranet	intranet	NOUN
ajis02-301	153	14	which	which	PRON
ajis02-301	153	15	requires	require	VERB
ajis02-301	153	16	the	the	DET
ajis02-301	153	17	franchisee	franchisee	NOUN
ajis02-301	153	18	to	to	PART
ajis02-301	153	19	have	have	VERB
ajis02-301	153	20	a	a	DET
ajis02-301	153	21	pc	pc	NOUN
ajis02-301	153	22	,	,	PUNCT
ajis02-301	153	23	modem	modem	NOUN
ajis02-301	153	24	and	and	CCONJ
ajis02-301	153	25	intranet	intranet	NOUN
ajis02-301	153	26	software	software	NOUN
ajis02-301	153	27	;	;	PUNCT
ajis02-301	153	28	this	this	DET
ajis02-301	153	29	type	type	NOUN
ajis02-301	153	30	of	of	ADP
ajis02-301	153	31	system	system	NOUN
ajis02-301	153	32	is	be	AUX
ajis02-301	153	33	not	not	PART
ajis02-301	153	34	very	very	ADV
ajis02-301	153	35	expensive	expensive	ADJ
ajis02-301	153	36	.	.	PUNCT
ajis02-301	154	1	on	on	ADP
ajis02-301	154	2	the	the	DET
ajis02-301	154	3	other	other	ADJ
ajis02-301	154	4	hand	hand	NOUN
ajis02-301	154	5	,	,	PUNCT
ajis02-301	154	6	retail	retail	ADJ
ajis02-301	154	7	franchises	franchise	NOUN
ajis02-301	154	8	with	with	ADP
ajis02-301	154	9	many	many	ADJ
ajis02-301	154	10	products	product	NOUN
ajis02-301	154	11	and	and	CCONJ
ajis02-301	154	12	high	high	ADJ
ajis02-301	154	13	turn	turn	NOUN
ajis02-301	154	14	-	-	PUNCT
ajis02-301	154	15	overs	over	NOUN
ajis02-301	154	16	(	(	PUNCT
ajis02-301	154	17	like	like	INTJ
ajis02-301	154	18	case	case	NOUN
ajis02-301	154	19	d	d	NOUN
ajis02-301	154	20	,	,	PUNCT
ajis02-301	154	21	household	household	NOUN
ajis02-301	154	22	products	product	NOUN
ajis02-301	154	23	,	,	PUNCT
ajis02-301	154	24	and	and	CCONJ
ajis02-301	154	25	case	case	NOUN
ajis02-301	154	26	i	i	PRON
ajis02-301	154	27	,	,	PUNCT
ajis02-301	154	28	sports	sport	NOUN
ajis02-301	154	29	products	product	NOUN
ajis02-301	154	30	)	)	PUNCT
ajis02-301	154	31	require	require	VERB
ajis02-301	154	32	that	that	SCONJ
ajis02-301	154	33	their	their	PRON
ajis02-301	154	34	outlets	outlet	NOUN
ajis02-301	154	35	obtain	obtain	VERB
ajis02-301	154	36	one	one	NUM
ajis02-301	154	37	or	or	CCONJ
ajis02-301	154	38	more	more	ADJ
ajis02-301	154	39	terminals	terminal	NOUN
ajis02-301	154	40	linked	link	VERB
ajis02-301	154	41	to	to	ADP
ajis02-301	154	42	a	a	DET
ajis02-301	154	43	point	point	NOUN
ajis02-301	154	44	-	-	PUNCT
ajis02-301	154	45	of	of	ADP
ajis02-301	154	46	-	-	PUNCT
ajis02-301	154	47	sale	sale	NOUN
ajis02-301	154	48	(	(	PUNCT
ajis02-301	154	49	pos	pos	NOUN
ajis02-301	154	50	)	)	PUNCT
ajis02-301	154	51	system	system	NOUN
ajis02-301	154	52	with	with	ADP
ajis02-301	154	53	multiple	multiple	ADJ
ajis02-301	154	54	functionality	functionality	NOUN
ajis02-301	154	55	;	;	PUNCT
ajis02-301	154	56	this	this	DET
ajis02-301	154	57	type	type	NOUN
ajis02-301	154	58	of	of	ADP
ajis02-301	154	59	system	system	NOUN
ajis02-301	154	60	can	can	AUX
ajis02-301	154	61	cost	cost	VERB
ajis02-301	154	62	up	up	ADP
ajis02-301	154	63	to	to	PART
ajis02-301	154	64	$	$	SYM
ajis02-301	154	65	40,000	40,000	NUM
ajis02-301	154	66	.	.	PUNCT
ajis02-301	155	1	apart	apart	ADV
ajis02-301	155	2	from	from	ADP
ajis02-301	155	3	actual	actual	ADJ
ajis02-301	155	4	cost	cost	NOUN
ajis02-301	155	5	of	of	ADP
ajis02-301	155	6	the	the	DET
ajis02-301	155	7	system	system	NOUN
ajis02-301	155	8	,	,	PUNCT
ajis02-301	155	9	franchisees	franchisee	NOUN
ajis02-301	155	10	are	be	AUX
ajis02-301	155	11	particularly	particularly	ADV
ajis02-301	155	12	interested	interested	ADJ
ajis02-301	155	13	in	in	ADP
ajis02-301	155	14	the	the	DET
ajis02-301	155	15	cost	cost	NOUN
ajis02-301	155	16	in	in	ADP
ajis02-301	155	17	relation	relation	NOUN
ajis02-301	155	18	to	to	ADP
ajis02-301	155	19	perceived	perceive	VERB
ajis02-301	155	20	benefits	benefit	NOUN
ajis02-301	155	21	of	of	ADP
ajis02-301	155	22	using	use	VERB
ajis02-301	155	23	the	the	DET
ajis02-301	155	24	system	system	NOUN
ajis02-301	155	25	.	.	PUNCT
ajis02-301	156	1	one	one	NUM
ajis02-301	156	2	franchisor	franchisor	NOUN
ajis02-301	156	3	was	be	AUX
ajis02-301	156	4	adamant	adamant	ADJ
ajis02-301	156	5	that	that	SCONJ
ajis02-301	156	6	there	there	PRON
ajis02-301	156	7	is	be	VERB
ajis02-301	156	8	no	no	DET
ajis02-301	156	9	point	point	NOUN
ajis02-301	156	10	in	in	ADP
ajis02-301	156	11	making	make	VERB
ajis02-301	156	12	franchisees	franchisee	NOUN
ajis02-301	156	13	pay	pay	VERB
ajis02-301	156	14	for	for	ADP
ajis02-301	156	15	a	a	DET
ajis02-301	156	16	system	system	NOUN
ajis02-301	156	17	that	that	PRON
ajis02-301	156	18	is	be	AUX
ajis02-301	156	19	of	of	ADP
ajis02-301	156	20	no	no	DET
ajis02-301	156	21	apparent	apparent	ADJ
ajis02-301	156	22	benefit	benefit	NOUN
ajis02-301	156	23	:	:	PUNCT
ajis02-301	156	24	"	"	PUNCT
ajis02-301	156	25	you	you	PRON
ajis02-301	156	26	know	know	VERB
ajis02-301	156	27	,	,	PUNCT
ajis02-301	156	28	it	it	PRON
ajis02-301	156	29	has	have	VERB
ajis02-301	156	30	to	to	PART
ajis02-301	156	31	be	be	AUX
ajis02-301	156	32	a	a	DET
ajis02-301	156	33	real	real	ADJ
ajis02-301	156	34	benefit	benefit	NOUN
ajis02-301	156	35	to	to	ADP
ajis02-301	156	36	them	they	PRON
ajis02-301	156	37	for	for	SCONJ
ajis02-301	156	38	them	they	PRON
ajis02-301	156	39	to	to	PART
ajis02-301	156	40	spend	spend	VERB
ajis02-301	156	41	the	the	DET
ajis02-301	156	42	money	money	NOUN
ajis02-301	156	43	.	.	PUNCT
ajis02-301	157	1	we	we	PRON
ajis02-301	157	2	are	be	AUX
ajis02-301	157	3	doing	do	VERB
ajis02-301	157	4	the	the	DET
ajis02-301	157	5	wrong	wrong	ADJ
ajis02-301	157	6	thing	thing	NOUN
ajis02-301	157	7	if	if	SCONJ
ajis02-301	157	8	we	we	PRON
ajis02-301	157	9	talk	talk	VERB
ajis02-301	157	10	them	they	PRON
ajis02-301	157	11	into	into	ADP
ajis02-301	157	12	spending	spend	VERB
ajis02-301	157	13	money	money	NOUN
ajis02-301	157	14	unnecessarily	unnecessarily	ADV
ajis02-301	157	15	.	.	PUNCT
ajis02-301	158	1	that	that	PRON
ajis02-301	158	2	is	be	AUX
ajis02-301	158	3	going	go	VERB
ajis02-301	158	4	to	to	PART
ajis02-301	158	5	damage	damage	VERB
ajis02-301	158	6	the	the	DET
ajis02-301	158	7	relationship	relationship	NOUN
ajis02-301	158	8	down	down	ADP
ajis02-301	158	9	the	the	DET
ajis02-301	158	10	track	track	NOUN
ajis02-301	158	11	.	.	PUNCT
ajis02-301	158	12	"	"	PUNCT
ajis02-301	159	1	(	(	PUNCT
ajis02-301	159	2	case	case	NOUN
ajis02-301	159	3	a	a	X
ajis02-301	159	4	)	)	PUNCT
ajis02-301	159	5	large	large	ADJ
ajis02-301	159	6	outlets	outlet	NOUN
ajis02-301	159	7	with	with	ADP
ajis02-301	159	8	high	high	ADJ
ajis02-301	159	9	turn	turn	NOUN
ajis02-301	159	10	-	-	PUNCT
ajis02-301	159	11	overs	over	NOUN
ajis02-301	159	12	or	or	CCONJ
ajis02-301	159	13	outlets	outlet	NOUN
ajis02-301	159	14	in	in	ADP
ajis02-301	159	15	franchises	franchise	NOUN
ajis02-301	159	16	with	with	ADP
ajis02-301	159	17	large	large	ADJ
ajis02-301	159	18	product	product	NOUN
ajis02-301	159	19	-	-	PUNCT
ajis02-301	159	20	lines	line	NOUN
ajis02-301	159	21	readily	readily	ADV
ajis02-301	159	22	understand	understand	VERB
ajis02-301	159	23	the	the	DET
ajis02-301	159	24	need	need	NOUN
ajis02-301	159	25	for	for	SCONJ
ajis02-301	159	26	it	it	PRON
ajis02-301	159	27	to	to	PART
ajis02-301	159	28	help	help	VERB
ajis02-301	159	29	manage	manage	VERB
ajis02-301	159	30	the	the	DET
ajis02-301	159	31	inventory	inventory	NOUN
ajis02-301	159	32	and	and	CCONJ
ajis02-301	159	33	sales	sale	NOUN
ajis02-301	159	34	functions	function	NOUN
ajis02-301	159	35	.	.	PUNCT
ajis02-301	160	1	the	the	DET
ajis02-301	160	2	immediate	immediate	ADJ
ajis02-301	160	3	benefits	benefit	NOUN
ajis02-301	160	4	may	may	AUX
ajis02-301	160	5	be	be	AUX
ajis02-301	160	6	less	less	ADV
ajis02-301	160	7	obvious	obvious	ADJ
ajis02-301	160	8	to	to	ADP
ajis02-301	160	9	smaller	small	ADJ
ajis02-301	160	10	outlets	outlet	NOUN
ajis02-301	160	11	and	and	CCONJ
ajis02-301	160	12	to	to	ADP
ajis02-301	160	13	outlets	outlet	NOUN
ajis02-301	160	14	with	with	ADP
ajis02-301	160	15	few	few	ADJ
ajis02-301	160	16	products	product	NOUN
ajis02-301	160	17	.	.	PUNCT
ajis02-301	161	1	time	time	NOUN
ajis02-301	161	2	available	available	ADJ
ajis02-301	161	3	for	for	ADP
ajis02-301	161	4	it	it	PRON
ajis02-301	161	5	or	or	CCONJ
ajis02-301	161	6	other	other	ADJ
ajis02-301	161	7	management	management	NOUN
ajis02-301	161	8	tasks	task	NOUN
ajis02-301	161	9	.	.	PUNCT
ajis02-301	162	1	several	several	ADJ
ajis02-301	162	2	of	of	ADP
ajis02-301	162	3	the	the	DET
ajis02-301	162	4	informants	informant	NOUN
ajis02-301	162	5	mentioned	mention	VERB
ajis02-301	162	6	that	that	SCONJ
ajis02-301	162	7	franchisees	franchisee	NOUN
ajis02-301	162	8	feel	feel	VERB
ajis02-301	162	9	they	they	PRON
ajis02-301	162	10	do	do	AUX
ajis02-301	162	11	not	not	PART
ajis02-301	162	12	have	have	VERB
ajis02-301	162	13	the	the	DET
ajis02-301	162	14	time	time	NOUN
ajis02-301	162	15	to	to	PART
ajis02-301	162	16	learn	learn	VERB
ajis02-301	162	17	a	a	DET
ajis02-301	162	18	new	new	ADJ
ajis02-301	162	19	system	system	NOUN
ajis02-301	162	20	of	of	ADP
ajis02-301	162	21	working	work	VERB
ajis02-301	162	22	or	or	CCONJ
ajis02-301	162	23	to	to	PART
ajis02-301	162	24	operate	operate	VERB
ajis02-301	162	25	and	and	CCONJ
ajis02-301	162	26	maintain	maintain	VERB
ajis02-301	162	27	an	an	DET
ajis02-301	162	28	it	it	NOUN
ajis02-301	162	29	system	system	NOUN
ajis02-301	162	30	.	.	PUNCT
ajis02-301	163	1	many	many	ADJ
ajis02-301	163	2	franchisees	franchisee	NOUN
ajis02-301	163	3	are	be	AUX
ajis02-301	163	4	interested	interested	ADJ
ajis02-301	163	5	in	in	ADP
ajis02-301	163	6	being	be	AUX
ajis02-301	163	7	involved	involve	VERB
ajis02-301	163	8	in	in	ADP
ajis02-301	163	9	the	the	DET
ajis02-301	163	10	day	day	NOUN
ajis02-301	163	11	-	-	PUNCT
ajis02-301	163	12	to	to	ADP
ajis02-301	163	13	-	-	PUNCT
ajis02-301	163	14	day	day	NOUN
ajis02-301	163	15	operation	operation	NOUN
ajis02-301	163	16	of	of	ADP
ajis02-301	163	17	the	the	DET
ajis02-301	163	18	business	business	NOUN
ajis02-301	163	19	.	.	PUNCT
ajis02-301	164	1	in	in	ADP
ajis02-301	164	2	fact	fact	NOUN
ajis02-301	164	3	,	,	PUNCT
ajis02-301	164	4	a	a	DET
ajis02-301	164	5	recent	recent	ADJ
ajis02-301	164	6	survey	survey	NOUN
ajis02-301	164	7	shows	show	VERB
ajis02-301	164	8	that	that	SCONJ
ajis02-301	164	9	95.7	95.7	NUM
ajis02-301	164	10	%	%	NOUN
ajis02-301	164	11	of	of	ADP
ajis02-301	164	12	franchisors	franchisor	NOUN
ajis02-301	164	13	require	require	VERB
ajis02-301	164	14	the	the	DET
ajis02-301	164	15	franchisee	franchisee	NOUN
ajis02-301	164	16	to	to	PART
ajis02-301	164	17	be	be	AUX
ajis02-301	164	18	substantially	substantially	ADV
ajis02-301	164	19	involved	involve	VERB
ajis02-301	164	20	in	in	ADP
ajis02-301	164	21	the	the	DET
ajis02-301	164	22	hands	hand	NOUN
ajis02-301	164	23	-	-	PUNCT
ajis02-301	164	24	on	on	ADP
ajis02-301	164	25	operation	operation	NOUN
ajis02-301	164	26	of	of	ADP
ajis02-301	164	27	the	the	DET
ajis02-301	164	28	outlet	outlet	NOUN
ajis02-301	164	29	;	;	PUNCT
ajis02-301	164	30	very	very	ADV
ajis02-301	164	31	few	few	ADJ
ajis02-301	164	32	franchise	franchise	NOUN
ajis02-301	164	33	systems	system	NOUN
ajis02-301	164	34	allow	allow	VERB
ajis02-301	164	35	the	the	DET
ajis02-301	164	36	franchisee	franchisee	NOUN
ajis02-301	164	37	to	to	PART
ajis02-301	164	38	be	be	AUX
ajis02-301	164	39	a	a	DET
ajis02-301	164	40	silent	silent	ADJ
ajis02-301	164	41	partner	partner	NOUN
ajis02-301	164	42	(	(	PUNCT
ajis02-301	164	43	franchising	franchising	NOUN
ajis02-301	164	44	australia	australia	PROPN
ajis02-301	164	45	,	,	PUNCT
ajis02-301	164	46	1998	1998	NUM
ajis02-301	164	47	)	)	PUNCT
ajis02-301	164	48	.	.	PUNCT
ajis02-301	165	1	in	in	ADP
ajis02-301	165	2	some	some	DET
ajis02-301	165	3	franchises	franchise	NOUN
ajis02-301	165	4	time	time	NOUN
ajis02-301	165	5	spent	spend	VERB
ajis02-301	165	6	in	in	ADP
ajis02-301	165	7	the	the	DET
ajis02-301	165	8	office	office	NOUN
ajis02-301	165	9	means	mean	VERB
ajis02-301	165	10	time	time	NOUN
ajis02-301	165	11	lost	lose	VERB
ajis02-301	165	12	in	in	ADP
ajis02-301	165	13	making	make	VERB
ajis02-301	165	14	money	money	NOUN
ajis02-301	165	15	.	.	PUNCT
ajis02-301	166	1	the	the	DET
ajis02-301	166	2	informant	informant	NOUN
ajis02-301	166	3	from	from	ADP
ajis02-301	166	4	the	the	DET
ajis02-301	166	5	real	real	ADJ
ajis02-301	166	6	estate	estate	NOUN
ajis02-301	166	7	franchise	franchise	NOUN
ajis02-301	166	8	(	(	PUNCT
ajis02-301	166	9	case	case	NOUN
ajis02-301	166	10	g	g	NOUN
ajis02-301	166	11	)	)	PUNCT
ajis02-301	166	12	summed	sum	VERB
ajis02-301	166	13	it	it	PRON
ajis02-301	166	14	up	up	ADP
ajis02-301	166	15	this	this	DET
ajis02-301	166	16	way	way	NOUN
ajis02-301	166	17	:	:	PUNCT
ajis02-301	166	18	"	"	PUNCT
ajis02-301	166	19	they	they	PRON
ajis02-301	166	20	are	be	AUX
ajis02-301	166	21	so	so	ADV
ajis02-301	166	22	caught	catch	VERB
ajis02-301	166	23	up	up	ADP
ajis02-301	166	24	in	in	ADP
ajis02-301	166	25	selling	selling	NOUN
ajis02-301	166	26	,	,	PUNCT
ajis02-301	166	27	that	that	SCONJ
ajis02-301	166	28	they	they	PRON
ajis02-301	166	29	do	do	AUX
ajis02-301	166	30	n't	not	PART
ajis02-301	166	31	want	want	VERB
ajis02-301	166	32	to	to	PART
ajis02-301	166	33	take	take	VERB
ajis02-301	166	34	time	time	NOUN
ajis02-301	166	35	to	to	PART
ajis02-301	166	36	sit	sit	VERB
ajis02-301	166	37	down	down	ADP
ajis02-301	166	38	and	and	CCONJ
ajis02-301	166	39	learn	learn	VERB
ajis02-301	166	40	to	to	PART
ajis02-301	166	41	understand	understand	VERB
ajis02-301	166	42	the	the	DET
ajis02-301	166	43	it	it	PRON
ajis02-301	166	44	system	system	NOUN
ajis02-301	166	45	...	...	PUNCT
ajis02-301	167	1	many	many	ADJ
ajis02-301	167	2	real	real	ADJ
ajis02-301	167	3	estate	estate	NOUN
ajis02-301	167	4	offices	office	NOUN
ajis02-301	167	5	are	be	AUX
ajis02-301	167	6	not	not	PART
ajis02-301	167	7	sufficiently	sufficiently	ADV
ajis02-301	167	8	large	large	ADJ
ajis02-301	167	9	enough	enough	ADV
ajis02-301	167	10	for	for	SCONJ
ajis02-301	167	11	them	they	PRON
ajis02-301	167	12	to	to	PART
ajis02-301	167	13	be	be	AUX
ajis02-301	167	14	administered	administer	VERB
ajis02-301	167	15	correctly	correctly	ADV
ajis02-301	167	16	.	.	PUNCT
ajis02-301	168	1	real	real	ADJ
ajis02-301	168	2	estate	estate	NOUN
ajis02-301	168	3	managers	manager	NOUN
ajis02-301	168	4	feel	feel	VERB
ajis02-301	168	5	they	they	PRON
ajis02-301	168	6	do	do	AUX
ajis02-301	168	7	n't	not	PART
ajis02-301	168	8	have	have	VERB
ajis02-301	168	9	time	time	NOUN
ajis02-301	168	10	to	to	PART
ajis02-301	168	11	do	do	VERB
ajis02-301	168	12	that	that	PRON
ajis02-301	168	13	;	;	PUNCT
ajis02-301	168	14	to	to	PART
ajis02-301	168	15	sit	sit	VERB
ajis02-301	168	16	down	down	ADP
ajis02-301	168	17	and	and	CCONJ
ajis02-301	168	18	study	study	VERB
ajis02-301	168	19	and	and	CCONJ
ajis02-301	168	20	look	look	VERB
ajis02-301	168	21	at	at	ADP
ajis02-301	168	22	new	new	ADJ
ajis02-301	168	23	ideas	idea	NOUN
ajis02-301	168	24	to	to	PART
ajis02-301	168	25	support	support	VERB
ajis02-301	168	26	their	their	PRON
ajis02-301	168	27	work	work	NOUN
ajis02-301	168	28	.	.	PUNCT
ajis02-301	168	29	"	"	PUNCT
ajis02-301	169	1	(	(	PUNCT
ajis02-301	169	2	case	case	NOUN
ajis02-301	169	3	g	g	NOUN
ajis02-301	169	4	)	)	PUNCT
ajis02-301	169	5	ajis	ajis	ADV
ajis02-301	169	6	vol	vol	NOUN
ajis02-301	169	7	.	.	PROPN
ajis02-301	169	8	6	6	NUM
ajis02-301	169	9	no	no	NOUN
ajis02-301	169	10	.	.	NOUN
ajis02-301	169	11	2	2	NUM
ajis02-301	169	12	may	may	PROPN
ajis02-301	169	13	1999	1999	NUM
ajis02-301	169	14	level	level	NOUN
ajis02-301	169	15	of	of	ADP
ajis02-301	169	16	computer	computer	NOUN
ajis02-301	169	17	literacy	literacy	NOUN
ajis02-301	169	18	.	.	PUNCT
ajis02-301	170	1	nearly	nearly	ADV
ajis02-301	170	2	all	all	PRON
ajis02-301	170	3	cases	case	NOUN
ajis02-301	170	4	(	(	PUNCT
ajis02-301	170	5	8	8	NUM
ajis02-301	170	6	out	out	ADP
ajis02-301	170	7	of	of	ADP
ajis02-301	170	8	the	the	DET
ajis02-301	170	9	9	9	NUM
ajis02-301	170	10	)	)	PUNCT
ajis02-301	170	11	made	make	VERB
ajis02-301	170	12	mention	mention	NOUN
ajis02-301	170	13	of	of	ADP
ajis02-301	170	14	a	a	DET
ajis02-301	170	15	lack	lack	NOUN
ajis02-301	170	16	of	of	ADP
ajis02-301	170	17	computer	computer	NOUN
ajis02-301	170	18	literacy	literacy	NOUN
ajis02-301	170	19	affecting	affect	VERB
ajis02-301	170	20	the	the	DET
ajis02-301	170	21	ability	ability	NOUN
ajis02-301	170	22	to	to	PART
ajis02-301	170	23	implement	implement	VERB
ajis02-301	170	24	it	it	PRON
ajis02-301	170	25	in	in	ADP
ajis02-301	170	26	franchisee	franchisee	NOUN
ajis02-301	170	27	outlets	outlet	NOUN
ajis02-301	170	28	.	.	PUNCT
ajis02-301	171	1	informants	informant	NOUN
ajis02-301	171	2	discussed	discuss	VERB
ajis02-301	171	3	the	the	DET
ajis02-301	171	4	fact	fact	NOUN
ajis02-301	171	5	that	that	SCONJ
ajis02-301	171	6	older	old	ADJ
ajis02-301	171	7	franchisees	franchisee	NOUN
ajis02-301	171	8	in	in	ADP
ajis02-301	171	9	particular	particular	ADJ
ajis02-301	171	10	resisted	resist	VERB
ajis02-301	171	11	it	it	PRON
ajis02-301	171	12	implementation	implementation	NOUN
ajis02-301	171	13	because	because	SCONJ
ajis02-301	171	14	they	they	PRON
ajis02-301	171	15	were	be	AUX
ajis02-301	171	16	not	not	PART
ajis02-301	171	17	familiar	familiar	ADJ
ajis02-301	171	18	with	with	ADP
ajis02-301	171	19	day	day	NOUN
ajis02-301	171	20	-	-	PUNCT
ajis02-301	171	21	to	to	ADP
ajis02-301	171	22	-	-	PUNCT
ajis02-301	171	23	day	day	NOUN
ajis02-301	171	24	computer	computer	NOUN
ajis02-301	171	25	use	use	NOUN
ajis02-301	171	26	.	.	PUNCT
ajis02-301	172	1	franchising	franchise	VERB
ajis02-301	172	2	australia	australia	PROPN
ajis02-301	172	3	(	(	PUNCT
ajis02-301	172	4	1998	1998	NUM
ajis02-301	172	5	)	)	PUNCT
ajis02-301	172	6	reports	report	VERB
ajis02-301	172	7	that	that	SCONJ
ajis02-301	172	8	54.4	54.4	NUM
ajis02-301	172	9	%	%	NOUN
ajis02-301	172	10	of	of	ADP
ajis02-301	172	11	franchisees	franchisee	NOUN
ajis02-301	172	12	are	be	AUX
ajis02-301	172	13	over	over	ADP
ajis02-301	172	14	40	40	NUM
ajis02-301	172	15	years	year	NOUN
ajis02-301	172	16	of	of	ADP
ajis02-301	172	17	age	age	NOUN
ajis02-301	172	18	with	with	ADP
ajis02-301	172	19	13.4	13.4	NUM
ajis02-301	172	20	%	%	NOUN
ajis02-301	172	21	over	over	ADP
ajis02-301	172	22	the	the	DET
ajis02-301	172	23	age	age	NOUN
ajis02-301	172	24	of	of	ADP
ajis02-301	172	25	50	50	NUM
ajis02-301	172	26	.	.	PUNCT
ajis02-301	173	1	the	the	DET
ajis02-301	173	2	people	people	NOUN
ajis02-301	173	3	in	in	ADP
ajis02-301	173	4	this	this	DET
ajis02-301	173	5	age	age	NOUN
ajis02-301	173	6	group	group	NOUN
ajis02-301	173	7	have	have	AUX
ajis02-301	173	8	not	not	PART
ajis02-301	173	9	grown	grow	VERB
ajis02-301	173	10	up	up	ADP
ajis02-301	173	11	with	with	ADP
ajis02-301	173	12	computers	computer	NOUN
ajis02-301	173	13	and	and	CCONJ
ajis02-301	173	14	,	,	PUNCT
ajis02-301	173	15	although	although	SCONJ
ajis02-301	173	16	a	a	DET
ajis02-301	173	17	proportion	proportion	NOUN
ajis02-301	173	18	of	of	ADP
ajis02-301	173	19	these	these	DET
ajis02-301	173	20	franchisees	franchisee	NOUN
ajis02-301	173	21	may	may	AUX
ajis02-301	173	22	have	have	AUX
ajis02-301	173	23	learnt	learn	VERB
ajis02-301	173	24	to	to	PART
ajis02-301	173	25	use	use	VERB
ajis02-301	173	26	computers	computer	NOUN
ajis02-301	173	27	in	in	ADP
ajis02-301	173	28	their	their	PRON
ajis02-301	173	29	own	own	ADJ
ajis02-301	173	30	time	time	NOUN
ajis02-301	173	31	,	,	PUNCT
ajis02-301	173	32	this	this	DET
ajis02-301	173	33	group	group	NOUN
ajis02-301	173	34	does	do	AUX
ajis02-301	173	35	provide	provide	VERB
ajis02-301	173	36	the	the	DET
ajis02-301	173	37	greatest	great	ADJ
ajis02-301	173	38	difficulty	difficulty	NOUN
ajis02-301	173	39	for	for	ADP
ajis02-301	173	40	franchisors	franchisor	NOUN
ajis02-301	173	41	when	when	SCONJ
ajis02-301	173	42	trying	try	VERB
ajis02-301	173	43	to	to	PART
ajis02-301	173	44	implement	implement	VERB
ajis02-301	173	45	it	it	PRON
ajis02-301	173	46	in	in	ADP
ajis02-301	173	47	outlets	outlet	NOUN
ajis02-301	173	48	.	.	PUNCT
ajis02-301	174	1	existence	existence	NOUN
ajis02-301	174	2	of	of	ADP
ajis02-301	174	3	current	current	ADJ
ajis02-301	174	4	it	it	PRON
ajis02-301	174	5	systems	system	NOUN
ajis02-301	174	6	in	in	ADP
ajis02-301	174	7	the	the	DET
ajis02-301	174	8	outlets	outlet	NOUN
ajis02-301	174	9	.	.	PUNCT
ajis02-301	175	1	a	a	DET
ajis02-301	175	2	proportion	proportion	NOUN
ajis02-301	175	3	of	of	ADP
ajis02-301	175	4	franchisees	franchisee	NOUN
ajis02-301	175	5	usually	usually	ADV
ajis02-301	175	6	has	have	AUX
ajis02-301	175	7	already	already	ADV
ajis02-301	175	8	invested	invest	VERB
ajis02-301	175	9	in	in	ADP
ajis02-301	175	10	it	it	PRON
ajis02-301	175	11	systems	system	NOUN
ajis02-301	175	12	for	for	ADP
ajis02-301	175	13	their	their	PRON
ajis02-301	175	14	outlet	outlet	NOUN
ajis02-301	175	15	even	even	ADV
ajis02-301	175	16	if	if	SCONJ
ajis02-301	175	17	the	the	DET
ajis02-301	175	18	franchisor	franchisor	NOUN
ajis02-301	175	19	has	have	AUX
ajis02-301	175	20	not	not	PART
ajis02-301	175	21	in	in	ADP
ajis02-301	175	22	the	the	DET
ajis02-301	175	23	past	past	NOUN
ajis02-301	175	24	suggested	suggest	VERB
ajis02-301	175	25	the	the	DET
ajis02-301	175	26	use	use	NOUN
ajis02-301	175	27	of	of	ADP
ajis02-301	175	28	computers	computer	NOUN
ajis02-301	175	29	to	to	PART
ajis02-301	175	30	enhance	enhance	VERB
ajis02-301	175	31	and	and	CCONJ
ajis02-301	175	32	facilitate	facilitate	VERB
ajis02-301	175	33	operations	operation	NOUN
ajis02-301	175	34	.	.	PUNCT
ajis02-301	176	1	in	in	ADP
ajis02-301	176	2	retail	retail	ADJ
ajis02-301	176	3	outlets	outlet	NOUN
ajis02-301	176	4	use	use	NOUN
ajis02-301	176	5	of	of	ADP
ajis02-301	176	6	it	it	PRON
ajis02-301	176	7	is	be	AUX
ajis02-301	176	8	particularly	particularly	ADV
ajis02-301	176	9	widespread	widespread	ADJ
ajis02-301	176	10	.	.	PUNCT
ajis02-301	177	1	when	when	SCONJ
ajis02-301	177	2	franchisees	franchisee	NOUN
ajis02-301	177	3	have	have	VERB
ajis02-301	177	4	a	a	DET
ajis02-301	177	5	current	current	ADJ
ajis02-301	177	6	it	it	PRON
ajis02-301	177	7	system	system	NOUN
ajis02-301	177	8	in	in	ADP
ajis02-301	177	9	place	place	NOUN
ajis02-301	177	10	,	,	PUNCT
ajis02-301	177	11	they	they	PRON
ajis02-301	177	12	are	be	AUX
ajis02-301	177	13	not	not	PART
ajis02-301	177	14	eager	eager	ADJ
ajis02-301	177	15	to	to	PART
ajis02-301	177	16	change	change	VERB
ajis02-301	177	17	over	over	ADP
ajis02-301	177	18	to	to	ADP
ajis02-301	177	19	a	a	DET
ajis02-301	177	20	new	new	ADJ
ajis02-301	177	21	system	system	NOUN
ajis02-301	177	22	.	.	PUNCT
ajis02-301	178	1	this	this	DET
ajis02-301	178	2	resistance	resistance	NOUN
ajis02-301	178	3	is	be	AUX
ajis02-301	178	4	more	more	ADV
ajis02-301	178	5	pronounced	pronounced	ADJ
ajis02-301	178	6	when	when	SCONJ
ajis02-301	178	7	the	the	DET
ajis02-301	178	8	cost	cost	NOUN
ajis02-301	178	9	of	of	ADP
ajis02-301	178	10	the	the	DET
ajis02-301	178	11	system	system	NOUN
ajis02-301	178	12	is	be	AUX
ajis02-301	178	13	high	high	ADJ
ajis02-301	178	14	.	.	PUNCT
ajis02-301	179	1	five	five	NUM
ajis02-301	179	2	of	of	ADP
ajis02-301	179	3	the	the	DET
ajis02-301	179	4	cases	case	NOUN
ajis02-301	179	5	mentioned	mention	VERB
ajis02-301	179	6	difficulties	difficulty	NOUN
ajis02-301	179	7	with	with	ADP
ajis02-301	179	8	franchisees	franchisee	NOUN
ajis02-301	179	9	attributable	attributable	ADJ
ajis02-301	179	10	to	to	ADP
ajis02-301	179	11	the	the	DET
ajis02-301	179	12	existence	existence	NOUN
ajis02-301	179	13	of	of	ADP
ajis02-301	179	14	current	current	ADJ
ajis02-301	179	15	it	it	PRON
ajis02-301	179	16	systems	system	NOUN
ajis02-301	179	17	in	in	ADP
ajis02-301	179	18	the	the	DET
ajis02-301	179	19	outlets	outlet	NOUN
ajis02-301	179	20	.	.	PUNCT
ajis02-301	180	1	attitude	attitude	NOUN
ajis02-301	180	2	towards	towards	ADP
ajis02-301	180	3	former	former	ADJ
ajis02-301	180	4	franchise	franchise	NOUN
ajis02-301	180	5	-	-	PUNCT
ajis02-301	180	6	wide	wide	ADV
ajis02-301	180	7	it	it	PRON
ajis02-301	180	8	implementation	implementation	NOUN
ajis02-301	180	9	.	.	PUNCT
ajis02-301	181	1	two	two	NUM
ajis02-301	181	2	of	of	ADP
ajis02-301	181	3	the	the	DET
ajis02-301	181	4	9	9	NUM
ajis02-301	181	5	informants	informant	NOUN
ajis02-301	181	6	mentioned	mention	VERB
ajis02-301	181	7	the	the	DET
ajis02-301	181	8	effect	effect	NOUN
ajis02-301	181	9	of	of	ADP
ajis02-301	181	10	previous	previous	ADJ
ajis02-301	181	11	attempts	attempt	NOUN
ajis02-301	181	12	to	to	PART
ajis02-301	181	13	introduce	introduce	VERB
ajis02-301	181	14	standardised	standardise	VERB
ajis02-301	181	15	it	it	PRON
ajis02-301	181	16	.	.	PUNCT
ajis02-301	182	1	franchisees	franchisee	NOUN
ajis02-301	182	2	that	that	PRON
ajis02-301	182	3	have	have	AUX
ajis02-301	182	4	been	be	AUX
ajis02-301	182	5	exposed	expose	VERB
ajis02-301	182	6	to	to	ADP
ajis02-301	182	7	previous	previous	ADJ
ajis02-301	182	8	,	,	PUNCT
ajis02-301	182	9	unsuccessful	unsuccessful	ADJ
ajis02-301	182	10	attempts	attempt	NOUN
ajis02-301	182	11	at	at	ADP
ajis02-301	182	12	it	it	PRON
ajis02-301	182	13	implementation	implementation	NOUN
ajis02-301	182	14	have	have	VERB
ajis02-301	182	15	an	an	DET
ajis02-301	182	16	on	on	ADV
ajis02-301	182	17	-	-	PUNCT
ajis02-301	182	18	going	go	VERB
ajis02-301	182	19	negative	negative	ADJ
ajis02-301	182	20	feeling	feeling	NOUN
ajis02-301	182	21	towards	towards	ADP
ajis02-301	182	22	franchise	franchise	NOUN
ajis02-301	182	23	-	-	PUNCT
ajis02-301	182	24	wide	wide	VERB
ajis02-301	182	25	it	it	PRON
ajis02-301	182	26	.	.	PUNCT
ajis02-301	183	1	it	it	PRON
ajis02-301	183	2	is	be	AUX
ajis02-301	183	3	not	not	PART
ajis02-301	183	4	easy	easy	ADJ
ajis02-301	183	5	to	to	PART
ajis02-301	183	6	convince	convince	VERB
ajis02-301	183	7	these	these	DET
ajis02-301	183	8	franchisees	franchisee	NOUN
ajis02-301	183	9	that	that	SCONJ
ajis02-301	183	10	'	'	PUNCT
ajis02-301	183	11	this	this	DET
ajis02-301	183	12	time	time	NOUN
ajis02-301	183	13	it	it	PRON
ajis02-301	183	14	is	be	AUX
ajis02-301	183	15	going	go	VERB
ajis02-301	183	16	to	to	PART
ajis02-301	183	17	be	be	AUX
ajis02-301	183	18	different	different	ADJ
ajis02-301	183	19	'	'	PUNCT
ajis02-301	183	20	.	.	PUNCT
ajis02-301	184	1	apart	apart	ADV
ajis02-301	184	2	from	from	ADP
ajis02-301	184	3	identifying	identify	VERB
ajis02-301	184	4	factors	factor	NOUN
ajis02-301	184	5	that	that	PRON
ajis02-301	184	6	can	can	AUX
ajis02-301	184	7	inhibit	inhibit	VERB
ajis02-301	184	8	or	or	CCONJ
ajis02-301	184	9	facilitate	facilitate	VERB
ajis02-301	184	10	it	it	PRON
ajis02-301	184	11	implementation	implementation	NOUN
ajis02-301	184	12	in	in	ADP
ajis02-301	184	13	franchises	franchise	NOUN
ajis02-301	184	14	,	,	PUNCT
ajis02-301	184	15	it	it	PRON
ajis02-301	184	16	is	be	AUX
ajis02-301	184	17	important	important	ADJ
ajis02-301	184	18	to	to	PART
ajis02-301	184	19	understand	understand	VERB
ajis02-301	184	20	their	their	PRON
ajis02-301	184	21	relative	relative	ADJ
ajis02-301	184	22	importance	importance	NOUN
ajis02-301	184	23	.	.	PUNCT
ajis02-301	185	1	some	some	DET
ajis02-301	185	2	factors	factor	NOUN
ajis02-301	185	3	may	may	AUX
ajis02-301	185	4	be	be	AUX
ajis02-301	185	5	more	more	ADV
ajis02-301	185	6	important	important	ADJ
ajis02-301	185	7	than	than	ADP
ajis02-301	185	8	others	other	NOUN
ajis02-301	185	9	;	;	PUNCT
ajis02-301	185	10	some	some	DET
ajis02-301	185	11	factors	factor	NOUN
ajis02-301	185	12	may	may	AUX
ajis02-301	185	13	have	have	VERB
ajis02-301	185	14	a	a	DET
ajis02-301	185	15	stronger	strong	ADJ
ajis02-301	185	16	link	link	NOUN
ajis02-301	185	17	with	with	ADP
ajis02-301	185	18	implementation	implementation	NOUN
ajis02-301	185	19	than	than	ADP
ajis02-301	185	20	other	other	ADJ
ajis02-301	185	21	factors	factor	NOUN
ajis02-301	185	22	.	.	PUNCT
ajis02-301	186	1	table	table	NOUN
ajis02-301	186	2	4	4	NUM
ajis02-301	186	3	summarises	summarise	NOUN
ajis02-301	186	4	the	the	DET
ajis02-301	186	5	factors	factor	NOUN
ajis02-301	186	6	and	and	CCONJ
ajis02-301	186	7	the	the	DET
ajis02-301	186	8	apparent	apparent	ADJ
ajis02-301	186	9	strength	strength	NOUN
ajis02-301	186	10	of	of	ADP
ajis02-301	186	11	their	their	PRON
ajis02-301	186	12	association	association	NOUN
ajis02-301	186	13	with	with	ADP
ajis02-301	186	14	ease	ease	NOUN
ajis02-301	186	15	of	of	ADP
ajis02-301	186	16	implementation	implementation	NOUN
ajis02-301	186	17	.	.	PUNCT
ajis02-301	187	1	the	the	DET
ajis02-301	187	2	factors	factor	NOUN
ajis02-301	187	3	are	be	AUX
ajis02-301	187	4	presented	present	VERB
ajis02-301	187	5	in	in	ADP
ajis02-301	187	6	descending	descend	VERB
ajis02-301	187	7	order	order	NOUN
ajis02-301	187	8	of	of	ADP
ajis02-301	187	9	importance	importance	NOUN
ajis02-301	187	10	(	(	PUNCT
ajis02-301	187	11	as	as	SCONJ
ajis02-301	187	12	identified	identify	VERB
ajis02-301	187	13	in	in	ADP
ajis02-301	187	14	the	the	DET
ajis02-301	187	15	final	final	ADJ
ajis02-301	187	16	column	column	NOUN
ajis02-301	187	17	)	)	PUNCT
ajis02-301	187	18	.	.	PUNCT
ajis02-301	188	1	table	table	NOUN
ajis02-301	188	2	4	4	NUM
ajis02-301	188	3	franchisee	franchisee	NOUN
ajis02-301	188	4	-	-	PUNCT
ajis02-301	188	5	related	relate	VERB
ajis02-301	188	6	implementation	implementation	NOUN
ajis02-301	188	7	factors	factor	NOUN
ajis02-301	188	8	and	and	CCONJ
ajis02-301	188	9	link	link	VERB
ajis02-301	188	10	with	with	ADP
ajis02-301	188	11	ease	ease	NOUN
ajis02-301	188	12	of	of	ADP
ajis02-301	188	13	implementation	implementation	NOUN
ajis02-301	188	14	individual	individual	ADJ
ajis02-301	188	15	factors	factor	NOUN
ajis02-301	188	16	perceived	perceive	VERB
ajis02-301	188	17	need	need	NOUN
ajis02-301	188	18	for	for	ADP
ajis02-301	188	19	and	and	CCONJ
ajis02-301	188	20	business	business	NOUN
ajis02-301	188	21	benefit	benefit	NOUN
ajis02-301	188	22	of	of	ADP
ajis02-301	188	23	franchise	franchise	NOUN
ajis02-301	188	24	wide	wide	ADV
ajis02-301	188	25	it	it	PRON
ajis02-301	188	26	high	high	ADJ
ajis02-301	188	27	cost	cost	NOUN
ajis02-301	188	28	of	of	ADP
ajis02-301	188	29	it	it	PRON
ajis02-301	188	30	system	system	VERB
ajis02-301	188	31	it	it	PRON
ajis02-301	188	32	illiteracy	illiteracy	NOUN
ajis02-301	188	33	among	among	ADP
ajis02-301	188	34	franchisee	franchisee	NOUN
ajis02-301	188	35	time	time	NOUN
ajis02-301	188	36	available	available	ADJ
ajis02-301	188	37	for	for	ADP
ajis02-301	188	38	management	management	NOUN
ajis02-301	188	39	/	/	SYM
ajis02-301	188	40	it	it	PRON
ajis02-301	188	41	work	work	VERB
ajis02-301	188	42	positive	positive	ADJ
ajis02-301	188	43	attitude	attitude	NOUN
ajis02-301	188	44	towards	towards	ADP
ajis02-301	188	45	earlier	early	ADV
ajis02-301	188	46	franchisewide	franchisewide	VERB
ajis02-301	188	47	it	it	PRON
ajis02-301	188	48	existence	existence	NOUN
ajis02-301	188	49	of	of	ADP
ajis02-301	188	50	current	current	ADJ
ajis02-301	188	51	it	it	PRON
ajis02-301	188	52	systems	system	NOUN
ajis02-301	188	53	in	in	ADP
ajis02-301	188	54	outlet	outlet	ADJ
ajis02-301	188	55	effect	effect	NOUN
ajis02-301	188	56	on	on	ADP
ajis02-301	188	57	ease	ease	NOUN
ajis02-301	188	58	of	of	ADP
ajis02-301	188	59	implementation	implementation	NOUN
ajis02-301	188	60	positive	positive	ADJ
ajis02-301	188	61	negative	negative	ADJ
ajis02-301	188	62	negative	negative	ADJ
ajis02-301	188	63	positive	positive	ADJ
ajis02-301	188	64	positive	positive	ADJ
ajis02-301	188	65	positive	positive	ADJ
ajis02-301	188	66	prevalence	prevalence	NOUN
ajis02-301	188	67	v.	v.	ADP
ajis02-301	188	68	high	high	ADJ
ajis02-301	188	69	high	high	ADJ
ajis02-301	188	70	high	high	ADJ
ajis02-301	188	71	medium	medium	ADJ
ajis02-301	188	72	low	low	ADJ
ajis02-301	188	73	low	low	ADJ
ajis02-301	188	74	link	link	NOUN
ajis02-301	188	75	with	with	ADP
ajis02-301	188	76	ease	ease	NOUN
ajis02-301	188	77	of	of	ADP
ajis02-301	188	78	implementation	implementation	NOUN
ajis02-301	188	79	v.	v.	ADP
ajis02-301	188	80	strong	strong	ADJ
ajis02-301	188	81	strong	strong	ADJ
ajis02-301	188	82	strong	strong	ADJ
ajis02-301	188	83	medium	medium	ADJ
ajis02-301	188	84	medium	medium	ADJ
ajis02-301	188	85	low	low	ADJ
ajis02-301	188	86	analysis	analysis	NOUN
ajis02-301	188	87	of	of	ADP
ajis02-301	188	88	case	case	NOUN
ajis02-301	188	89	findings	finding	NOUN
ajis02-301	188	90	highlights	highlight	VERB
ajis02-301	188	91	the	the	DET
ajis02-301	188	92	importance	importance	NOUN
ajis02-301	188	93	of	of	ADP
ajis02-301	188	94	franchisees	franchisee	NOUN
ajis02-301	188	95	understanding	understand	VERB
ajis02-301	188	96	the	the	DET
ajis02-301	188	97	benefits	benefit	NOUN
ajis02-301	188	98	of	of	ADP
ajis02-301	188	99	implementing	implement	VERB
ajis02-301	188	100	standardised	standardise	VERB
ajis02-301	188	101	it	it	PRON
ajis02-301	188	102	systems	system	NOUN
ajis02-301	188	103	in	in	ADP
ajis02-301	188	104	their	their	PRON
ajis02-301	188	105	outlets	outlet	NOUN
ajis02-301	188	106	and	and	CCONJ
ajis02-301	188	107	the	the	DET
ajis02-301	188	108	value	value	NOUN
ajis02-301	188	109	of	of	ADP
ajis02-301	188	110	linking	link	VERB
ajis02-301	188	111	their	their	PRON
ajis02-301	188	112	it	it	NOUN
ajis02-301	188	113	system	system	NOUN
ajis02-301	188	114	with	with	ADP
ajis02-301	188	115	the	the	DET
ajis02-301	188	116	franchisor	franchisor	NOUN
ajis02-301	188	117	.	.	PUNCT
ajis02-301	189	1	the	the	DET
ajis02-301	189	2	importance	importance	NOUN
ajis02-301	189	3	of	of	ADP
ajis02-301	189	4	perceived	perceive	VERB
ajis02-301	189	5	need	need	NOUN
ajis02-301	189	6	for	for	ADP
ajis02-301	189	7	it	it	PRON
ajis02-301	189	8	and	and	CCONJ
ajis02-301	189	9	understanding	understanding	NOUN
ajis02-301	189	10	of	of	ADP
ajis02-301	189	11	benefits	benefit	NOUN
ajis02-301	189	12	is	be	AUX
ajis02-301	189	13	paramount	paramount	ADJ
ajis02-301	189	14	:	:	PUNCT
ajis02-301	189	15	it	it	PRON
ajis02-301	189	16	is	be	AUX
ajis02-301	189	17	a	a	DET
ajis02-301	189	18	factor	factor	NOUN
ajis02-301	189	19	mentioned	mention	VERB
ajis02-301	189	20	by	by	ADP
ajis02-301	189	21	all	all	DET
ajis02-301	189	22	case	case	NOUN
ajis02-301	189	23	informants	informant	NOUN
ajis02-301	189	24	and	and	CCONJ
ajis02-301	189	25	it	it	PRON
ajis02-301	189	26	was	be	AUX
ajis02-301	189	27	also	also	ADV
ajis02-301	189	28	identified	identify	VERB
ajis02-301	189	29	by	by	ADP
ajis02-301	189	30	case	case	NOUN
ajis02-301	189	31	informants	informant	NOUN
ajis02-301	189	32	as	as	ADP
ajis02-301	189	33	the	the	DET
ajis02-301	189	34	factor	factor	NOUN
ajis02-301	189	35	with	with	ADP
ajis02-301	189	36	the	the	DET
ajis02-301	189	37	most	most	ADJ
ajis02-301	189	38	impact	impact	NOUN
ajis02-301	189	39	on	on	ADP
ajis02-301	189	40	implementation	implementation	NOUN
ajis02-301	189	41	.	.	PUNCT
ajis02-301	190	1	if	if	SCONJ
ajis02-301	190	2	franchisees	franchisee	NOUN
ajis02-301	190	3	really	really	ADV
ajis02-301	190	4	understand	understand	VERB
ajis02-301	190	5	the	the	DET
ajis02-301	190	6	benefits	benefit	NOUN
ajis02-301	190	7	and	and	CCONJ
ajis02-301	190	8	perceive	perceive	VERB
ajis02-301	190	9	a	a	DET
ajis02-301	190	10	need	need	NOUN
ajis02-301	190	11	for	for	ADP
ajis02-301	190	12	it	it	PRON
ajis02-301	190	13	,	,	PUNCT
ajis02-301	190	14	then	then	ADV
ajis02-301	190	15	the	the	DET
ajis02-301	190	16	franchisees	franchisee	NOUN
ajis02-301	190	17	are	be	AUX
ajis02-301	190	18	more	more	ADV
ajis02-301	190	19	likely	likely	ADJ
ajis02-301	190	20	to	to	PART
ajis02-301	190	21	be	be	AUX
ajis02-301	190	22	willing	willing	ADJ
ajis02-301	190	23	to	to	PART
ajis02-301	190	24	accept	accept	VERB
ajis02-301	190	25	the	the	DET
ajis02-301	190	26	financial	financial	ADJ
ajis02-301	190	27	cost	cost	NOUN
ajis02-301	190	28	of	of	ADP
ajis02-301	190	29	the	the	DET
ajis02-301	190	30	system	system	NOUN
ajis02-301	190	31	and	and	CCONJ
ajis02-301	190	32	are	be	AUX
ajis02-301	190	33	willing	willing	ADJ
ajis02-301	190	34	to	to	PART
ajis02-301	190	35	make	make	VERB
ajis02-301	190	36	time	time	NOUN
ajis02-301	190	37	available	available	ADJ
ajis02-301	190	38	for	for	ADP
ajis02-301	190	39	learning	learn	VERB
ajis02-301	190	40	and	and	CCONJ
ajis02-301	190	41	using	use	VERB
ajis02-301	190	42	the	the	DET
ajis02-301	190	43	system	system	NOUN
ajis02-301	190	44	.	.	PUNCT
ajis02-301	191	1	franchisor	franchisor	NOUN
ajis02-301	191	2	-	-	PUNCT
ajis02-301	191	3	related	relate	VERB
ajis02-301	191	4	factors	factor	NOUN
ajis02-301	191	5	enhancing	enhance	VERB
ajis02-301	191	6	it	it	PRON
ajis02-301	191	7	implementation	implementation	NOUN
ajis02-301	191	8	case	case	NOUN
ajis02-301	191	9	findings	finding	NOUN
ajis02-301	191	10	show	show	VERB
ajis02-301	191	11	that	that	SCONJ
ajis02-301	191	12	franchisors	franchisor	NOUN
ajis02-301	191	13	use	use	VERB
ajis02-301	191	14	two	two	NUM
ajis02-301	191	15	main	main	ADJ
ajis02-301	191	16	approaches	approach	NOUN
ajis02-301	191	17	to	to	PART
ajis02-301	191	18	encourage	encourage	VERB
ajis02-301	191	19	implementation	implementation	NOUN
ajis02-301	191	20	:	:	PUNCT
ajis02-301	191	21	education	education	NOUN
ajis02-301	191	22	and	and	CCONJ
ajis02-301	191	23	coercion	coercion	NOUN
ajis02-301	191	24	.	.	PUNCT
ajis02-301	192	1	all	all	PRON
ajis02-301	192	2	of	of	ADP
ajis02-301	192	3	the	the	DET
ajis02-301	192	4	cases	case	NOUN
ajis02-301	192	5	used	use	VERB
ajis02-301	192	6	a	a	DET
ajis02-301	192	7	variety	variety	NOUN
ajis02-301	192	8	of	of	ADP
ajis02-301	192	9	ways	way	NOUN
ajis02-301	192	10	to	to	PART
ajis02-301	192	11	inform	inform	VERB
ajis02-301	192	12	and	and	CCONJ
ajis02-301	192	13	educate	educate	VERB
ajis02-301	192	14	franchisees	franchisee	NOUN
ajis02-301	192	15	;	;	PUNCT
ajis02-301	192	16	some	some	PRON
ajis02-301	192	17	of	of	ADP
ajis02-301	192	18	the	the	DET
ajis02-301	192	19	cases	case	NOUN
ajis02-301	192	20	also	also	ADV
ajis02-301	192	21	used	use	VERB
ajis02-301	192	22	coercion	coercion	NOUN
ajis02-301	192	23	to	to	PART
ajis02-301	192	24	ensure	ensure	VERB
ajis02-301	192	25	that	that	SCONJ
ajis02-301	192	26	franchisees	franchisee	NOUN
ajis02-301	192	27	implemented	implement	VERB
ajis02-301	192	28	the	the	DET
ajis02-301	192	29	appropriate	appropriate	ADJ
ajis02-301	192	30	it	it	PRON
ajis02-301	192	31	systems	system	NOUN
ajis02-301	192	32	.	.	PUNCT
ajis02-301	193	1	coercion	coercion	NOUN
ajis02-301	193	2	.	.	PUNCT
ajis02-301	194	1	franchisors	franchisor	NOUN
ajis02-301	194	2	can	can	AUX
ajis02-301	194	3	force	force	VERB
ajis02-301	194	4	franchisees	franchisee	NOUN
ajis02-301	194	5	to	to	PART
ajis02-301	194	6	accept	accept	VERB
ajis02-301	194	7	new	new	ADJ
ajis02-301	194	8	procedures	procedure	NOUN
ajis02-301	194	9	and	and	CCONJ
ajis02-301	194	10	new	new	ADJ
ajis02-301	194	11	ways	way	NOUN
ajis02-301	194	12	of	of	ADP
ajis02-301	194	13	working	work	VERB
ajis02-301	194	14	by	by	ADP
ajis02-301	194	15	writing	write	VERB
ajis02-301	194	16	such	such	ADJ
ajis02-301	194	17	procedures	procedure	NOUN
ajis02-301	194	18	into	into	ADP
ajis02-301	194	19	the	the	DET
ajis02-301	194	20	franchise	franchise	NOUN
ajis02-301	194	21	agreement	agreement	NOUN
ajis02-301	194	22	.	.	PUNCT
ajis02-301	195	1	in	in	ADP
ajis02-301	195	2	this	this	DET
ajis02-301	195	3	way	way	NOUN
ajis02-301	195	4	the	the	DET
ajis02-301	195	5	franchise	franchise	NOUN
ajis02-301	195	6	agreement	agreement	NOUN
ajis02-301	195	7	is	be	AUX
ajis02-301	195	8	a	a	DET
ajis02-301	195	9	powerful	powerful	ADJ
ajis02-301	195	10	tool	tool	NOUN
ajis02-301	195	11	to	to	PART
ajis02-301	195	12	ensure	ensure	VERB
ajis02-301	195	13	that	that	SCONJ
ajis02-301	195	14	it	it	PRON
ajis02-301	195	15	implementation	implementation	NOUN
ajis02-301	195	16	is	be	AUX
ajis02-301	195	17	incorporated	incorporate	VERB
ajis02-301	195	18	in	in	ADP
ajis02-301	195	19	outlets	outlet	NOUN
ajis02-301	195	20	.	.	PUNCT
ajis02-301	196	1	when	when	SCONJ
ajis02-301	196	2	written	write	VERB
ajis02-301	196	3	into	into	ADP
ajis02-301	196	4	the	the	DET
ajis02-301	196	5	franchise	franchise	NOUN
ajis02-301	196	6	agreement	agreement	NOUN
ajis02-301	196	7	,	,	PUNCT
ajis02-301	196	8	there	there	PRON
ajis02-301	196	9	is	be	VERB
ajis02-301	196	10	no	no	DET
ajis02-301	196	11	difficulty	difficulty	NOUN
ajis02-301	196	12	with	with	ADP
ajis02-301	196	13	implementation	implementation	NOUN
ajis02-301	196	14	of	of	ADP
ajis02-301	196	15	it	it	PRON
ajis02-301	196	16	in	in	ADP
ajis02-301	196	17	the	the	DET
ajis02-301	196	18	outlets	outlet	NOUN
ajis02-301	196	19	of	of	ADP
ajis02-301	196	20	new	new	ADJ
ajis02-301	196	21	franchisees	franchisee	NOUN
ajis02-301	196	22	.	.	PUNCT
ajis02-301	197	1	seven	seven	NUM
ajis02-301	197	2	of	of	ADP
ajis02-301	197	3	the	the	DET
ajis02-301	197	4	9	9	NUM
ajis02-301	197	5	case	case	NOUN
ajis02-301	197	6	organisations	organisation	NOUN
ajis02-301	197	7	had	have	AUX
ajis02-301	197	8	already	already	ADV
ajis02-301	197	9	implemented	implement	VERB
ajis02-301	197	10	it	it	PRON
ajis02-301	197	11	in	in	ADP
ajis02-301	197	12	outlets	outlet	NOUN
ajis02-301	197	13	.	.	PUNCT
ajis02-301	198	1	all	all	DET
ajis02-301	198	2	7	7	NUM
ajis02-301	198	3	had	have	AUX
ajis02-301	198	4	included	include	VERB
ajis02-301	198	5	the	the	DET
ajis02-301	198	6	purchase	purchase	NOUN
ajis02-301	198	7	and	and	CCONJ
ajis02-301	198	8	use	use	NOUN
ajis02-301	198	9	of	of	ADP
ajis02-301	198	10	the	the	DET
ajis02-301	198	11	it	it	PROPN
ajis02-301	198	12	system	system	NOUN
ajis02-301	198	13	as	as	ADP
ajis02-301	198	14	one	one	NUM
ajis02-301	198	15	of	of	ADP
ajis02-301	198	16	the	the	DET
ajis02-301	198	17	ajis	ajis	NOUN
ajis02-301	198	18	vol	vol	NOUN
ajis02-301	198	19	.	.	PROPN
ajis02-301	199	1	6	6	NUM
ajis02-301	199	2	no	no	NOUN
ajis02-301	199	3	.	.	NOUN
ajis02-301	199	4	2	2	NUM
ajis02-301	199	5	may	may	PROPN
ajis02-301	199	6	1999	1999	NUM
ajis02-301	199	7	conditions	condition	NOUN
ajis02-301	199	8	in	in	ADP
ajis02-301	199	9	the	the	DET
ajis02-301	199	10	franchise	franchise	NOUN
ajis02-301	199	11	agreement	agreement	NOUN
ajis02-301	199	12	.	.	PUNCT
ajis02-301	200	1	hence	hence	ADV
ajis02-301	200	2	,	,	PUNCT
ajis02-301	200	3	new	new	ADJ
ajis02-301	200	4	franchisees	franchisee	NOUN
ajis02-301	200	5	joining	join	VERB
ajis02-301	200	6	the	the	DET
ajis02-301	200	7	franchise	franchise	NOUN
ajis02-301	200	8	systems	system	NOUN
ajis02-301	200	9	comply	comply	VERB
ajis02-301	200	10	with	with	ADP
ajis02-301	200	11	the	the	DET
ajis02-301	200	12	it	it	PRON
ajis02-301	200	13	standards	standard	NOUN
ajis02-301	200	14	and	and	CCONJ
ajis02-301	200	15	links	link	NOUN
ajis02-301	200	16	of	of	ADP
ajis02-301	200	17	the	the	DET
ajis02-301	200	18	franchise	franchise	NOUN
ajis02-301	200	19	.	.	PUNCT
ajis02-301	201	1	it	it	PRON
ajis02-301	201	2	is	be	AUX
ajis02-301	201	3	more	more	ADV
ajis02-301	201	4	tricky	tricky	ADJ
ajis02-301	201	5	to	to	PART
ajis02-301	201	6	coerce	coerce	VERB
ajis02-301	201	7	existing	exist	VERB
ajis02-301	201	8	franchisees	franchisee	NOUN
ajis02-301	201	9	into	into	ADP
ajis02-301	201	10	accepting	accept	VERB
ajis02-301	201	11	it	it	PRON
ajis02-301	201	12	.	.	PUNCT
ajis02-301	202	1	again	again	ADV
ajis02-301	202	2	,	,	PUNCT
ajis02-301	202	3	franchise	franchise	NOUN
ajis02-301	202	4	agreements	agreement	NOUN
ajis02-301	202	5	can	can	AUX
ajis02-301	202	6	be	be	AUX
ajis02-301	202	7	used	use	VERB
ajis02-301	202	8	:	:	PUNCT
ajis02-301	202	9	92	92	NUM
ajis02-301	202	10	percent	percent	NOUN
ajis02-301	202	11	of	of	ADP
ajis02-301	202	12	franchise	franchise	NOUN
ajis02-301	202	13	systems	system	NOUN
ajis02-301	202	14	have	have	VERB
ajis02-301	202	15	renewable	renewable	ADJ
ajis02-301	202	16	contracts	contract	NOUN
ajis02-301	202	17	for	for	ADP
ajis02-301	202	18	their	their	PRON
ajis02-301	202	19	franchisees	franchisee	NOUN
ajis02-301	202	20	(	(	PUNCT
ajis02-301	202	21	franchising	franchising	NOUN
ajis02-301	202	22	australia	australia	PROPN
ajis02-301	202	23	,	,	PUNCT
ajis02-301	202	24	1998	1998	NUM
ajis02-301	202	25	)	)	PUNCT
ajis02-301	202	26	.	.	PUNCT
ajis02-301	203	1	at	at	ADP
ajis02-301	203	2	the	the	DET
ajis02-301	203	3	time	time	NOUN
ajis02-301	203	4	of	of	ADP
ajis02-301	203	5	renewal	renewal	NOUN
ajis02-301	203	6	existing	exist	VERB
ajis02-301	203	7	franchisees	franchisee	NOUN
ajis02-301	203	8	would	would	AUX
ajis02-301	203	9	be	be	AUX
ajis02-301	203	10	forced	force	VERB
ajis02-301	203	11	into	into	ADP
ajis02-301	203	12	accepting	accept	VERB
ajis02-301	203	13	implementation	implementation	NOUN
ajis02-301	203	14	of	of	ADP
ajis02-301	203	15	standardised	standardised	ADJ
ajis02-301	203	16	,	,	PUNCT
ajis02-301	203	17	interlinked	interlink	VERB
ajis02-301	203	18	it	it	PRON
ajis02-301	203	19	.	.	PUNCT
ajis02-301	204	1	however	however	ADV
ajis02-301	204	2	,	,	PUNCT
ajis02-301	204	3	not	not	PART
ajis02-301	204	4	all	all	DET
ajis02-301	204	5	franchisors	franchisor	NOUN
ajis02-301	204	6	agree	agree	VERB
ajis02-301	204	7	that	that	SCONJ
ajis02-301	204	8	this	this	PRON
ajis02-301	204	9	is	be	AUX
ajis02-301	204	10	an	an	DET
ajis02-301	204	11	acceptable	acceptable	ADJ
ajis02-301	204	12	approach	approach	NOUN
ajis02-301	204	13	:	:	PUNCT
ajis02-301	204	14	"	"	PUNCT
ajis02-301	204	15	we	we	PRON
ajis02-301	204	16	have	have	AUX
ajis02-301	204	17	found	find	VERB
ajis02-301	204	18	from	from	ADP
ajis02-301	204	19	experience	experience	NOUN
ajis02-301	204	20	that	that	SCONJ
ajis02-301	204	21	if	if	SCONJ
ajis02-301	204	22	you	you	PRON
ajis02-301	204	23	offer	offer	VERB
ajis02-301	204	24	a	a	DET
ajis02-301	204	25	system	system	NOUN
ajis02-301	204	26	and	and	CCONJ
ajis02-301	204	27	they	they	PRON
ajis02-301	204	28	accept	accept	VERB
ajis02-301	204	29	it	it	PRON
ajis02-301	204	30	,	,	PUNCT
ajis02-301	204	31	they	they	PRON
ajis02-301	204	32	will	will	AUX
ajis02-301	204	33	use	use	VERB
ajis02-301	204	34	it	it	PRON
ajis02-301	204	35	.	.	PUNCT
ajis02-301	205	1	on	on	ADP
ajis02-301	205	2	the	the	DET
ajis02-301	205	3	other	other	ADJ
ajis02-301	205	4	hand	hand	NOUN
ajis02-301	205	5	,	,	PUNCT
ajis02-301	205	6	if	if	SCONJ
ajis02-301	205	7	you	you	PRON
ajis02-301	205	8	push	push	VERB
ajis02-301	205	9	the	the	DET
ajis02-301	205	10	system	system	NOUN
ajis02-301	205	11	,	,	PUNCT
ajis02-301	205	12	they	they	PRON
ajis02-301	205	13	will	will	AUX
ajis02-301	205	14	not	not	PART
ajis02-301	205	15	use	use	VERB
ajis02-301	205	16	it	it	PRON
ajis02-301	205	17	.	.	PUNCT
ajis02-301	206	1	or	or	CCONJ
ajis02-301	206	2	,	,	PUNCT
ajis02-301	206	3	if	if	SCONJ
ajis02-301	206	4	they	they	PRON
ajis02-301	206	5	do	do	AUX
ajis02-301	206	6	use	use	VERB
ajis02-301	206	7	it	it	PRON
ajis02-301	206	8	,	,	PUNCT
ajis02-301	206	9	they	they	PRON
ajis02-301	206	10	will	will	AUX
ajis02-301	206	11	complain	complain	VERB
ajis02-301	206	12	about	about	ADP
ajis02-301	206	13	it	it	PRON
ajis02-301	206	14	more	more	ADJ
ajis02-301	206	15	than	than	ADP
ajis02-301	206	16	anything	anything	PRON
ajis02-301	206	17	else	else	ADV
ajis02-301	206	18	.	.	PUNCT
ajis02-301	206	19	"	"	PUNCT
ajis02-301	207	1	(	(	PUNCT
ajis02-301	207	2	case	case	NOUN
ajis02-301	207	3	c	c	X
ajis02-301	207	4	)	)	PUNCT
ajis02-301	207	5	it	it	PRON
ajis02-301	207	6	is	be	AUX
ajis02-301	207	7	important	important	ADJ
ajis02-301	207	8	to	to	ADP
ajis02-301	207	9	the	the	DET
ajis02-301	207	10	franchisor	franchisor	NOUN
ajis02-301	207	11	to	to	PART
ajis02-301	207	12	maintain	maintain	VERB
ajis02-301	207	13	good	good	ADJ
ajis02-301	207	14	relationships	relationship	NOUN
ajis02-301	207	15	with	with	ADP
ajis02-301	207	16	franchisees	franchisee	NOUN
ajis02-301	207	17	.	.	PUNCT
ajis02-301	208	1	coercing	coerce	VERB
ajis02-301	208	2	reluctant	reluctant	ADJ
ajis02-301	208	3	franchisees	franchisee	NOUN
ajis02-301	208	4	into	into	ADP
ajis02-301	208	5	implementation	implementation	NOUN
ajis02-301	208	6	of	of	ADP
ajis02-301	208	7	the	the	DET
ajis02-301	208	8	standardised	standardised	ADJ
ajis02-301	208	9	it	it	PRON
ajis02-301	208	10	system	system	NOUN
ajis02-301	208	11	can	can	AUX
ajis02-301	208	12	potentially	potentially	ADV
ajis02-301	208	13	harm	harm	VERB
ajis02-301	208	14	the	the	DET
ajis02-301	208	15	relationship	relationship	NOUN
ajis02-301	208	16	.	.	PUNCT
ajis02-301	209	1	franchisors	franchisor	NOUN
ajis02-301	209	2	are	be	AUX
ajis02-301	209	3	very	very	ADV
ajis02-301	209	4	aware	aware	ADJ
ajis02-301	209	5	of	of	ADP
ajis02-301	209	6	this	this	PRON
ajis02-301	209	7	and	and	CCONJ
ajis02-301	209	8	may	may	AUX
ajis02-301	209	9	choose	choose	VERB
ajis02-301	209	10	to	to	PART
ajis02-301	209	11	avoid	avoid	VERB
ajis02-301	209	12	confrontation	confrontation	NOUN
ajis02-301	209	13	with	with	ADP
ajis02-301	209	14	existing	exist	VERB
ajis02-301	209	15	franchisees	franchisee	NOUN
ajis02-301	209	16	.	.	PUNCT
ajis02-301	210	1	education	education	NOUN
ajis02-301	210	2	.	.	PUNCT
ajis02-301	211	1	all	all	DET
ajis02-301	211	2	informants	informant	NOUN
ajis02-301	211	3	mentioned	mention	VERB
ajis02-301	211	4	the	the	DET
ajis02-301	211	5	importance	importance	NOUN
ajis02-301	211	6	of	of	ADP
ajis02-301	211	7	education	education	NOUN
ajis02-301	211	8	and	and	CCONJ
ajis02-301	211	9	training	training	NOUN
ajis02-301	211	10	of	of	ADP
ajis02-301	211	11	the	the	DET
ajis02-301	211	12	franchisees	franchisee	NOUN
ajis02-301	211	13	.	.	PUNCT
ajis02-301	212	1	support	support	NOUN
ajis02-301	212	2	and	and	CCONJ
ajis02-301	212	3	general	general	ADJ
ajis02-301	212	4	training	training	NOUN
ajis02-301	212	5	is	be	AUX
ajis02-301	212	6	provided	provide	VERB
ajis02-301	212	7	on	on	ADP
ajis02-301	212	8	a	a	DET
ajis02-301	212	9	regular	regular	ADJ
ajis02-301	212	10	basis	basis	NOUN
ajis02-301	212	11	in	in	ADP
ajis02-301	212	12	order	order	NOUN
ajis02-301	212	13	to	to	PART
ajis02-301	212	14	maintain	maintain	VERB
ajis02-301	212	15	franchisee	franchisee	NOUN
ajis02-301	212	16	interest	interest	NOUN
ajis02-301	212	17	in	in	ADP
ajis02-301	212	18	and	and	CCONJ
ajis02-301	212	19	knowledge	knowledge	NOUN
ajis02-301	212	20	about	about	ADP
ajis02-301	212	21	the	the	DET
ajis02-301	212	22	franchise	franchise	NOUN
ajis02-301	212	23	business	business	NOUN
ajis02-301	212	24	.	.	PUNCT
ajis02-301	213	1	franchise	franchise	PROPN
ajis02-301	213	2	australia	australia	PROPN
ajis02-301	213	3	(	(	PUNCT
ajis02-301	213	4	1998	1998	NUM
ajis02-301	213	5	)	)	PUNCT
ajis02-301	213	6	shows	show	VERB
ajis02-301	213	7	that	that	SCONJ
ajis02-301	213	8	australian	australian	ADJ
ajis02-301	213	9	franchisors	franchisor	NOUN
ajis02-301	213	10	provide	provide	VERB
ajis02-301	213	11	an	an	DET
ajis02-301	213	12	average	average	NOUN
ajis02-301	213	13	of	of	ADP
ajis02-301	213	14	4	4	NUM
ajis02-301	213	15	days	day	NOUN
ajis02-301	213	16	of	of	ADP
ajis02-301	213	17	official	official	ADJ
ajis02-301	213	18	franchise	franchise	NOUN
ajis02-301	213	19	training	training	NOUN
ajis02-301	213	20	to	to	ADP
ajis02-301	213	21	franchisees	franchisee	NOUN
ajis02-301	213	22	every	every	DET
ajis02-301	213	23	year	year	NOUN
ajis02-301	213	24	.	.	PUNCT
ajis02-301	214	1	as	as	ADP
ajis02-301	214	2	part	part	NOUN
ajis02-301	214	3	of	of	ADP
ajis02-301	214	4	that	that	DET
ajis02-301	214	5	general	general	ADJ
ajis02-301	214	6	training	training	NOUN
ajis02-301	214	7	the	the	DET
ajis02-301	214	8	use	use	NOUN
ajis02-301	214	9	and	and	CCONJ
ajis02-301	214	10	support	support	NOUN
ajis02-301	214	11	of	of	ADP
ajis02-301	214	12	it	it	PRON
ajis02-301	214	13	systems	system	NOUN
ajis02-301	214	14	in	in	SCONJ
ajis02-301	214	15	discussed	discuss	VERB
ajis02-301	214	16	,	,	PUNCT
ajis02-301	214	17	thus	thus	ADV
ajis02-301	214	18	placing	place	VERB
ajis02-301	214	19	standardised	standardised	ADJ
ajis02-301	214	20	it	it	PRON
ajis02-301	214	21	within	within	ADP
ajis02-301	214	22	the	the	DET
ajis02-301	214	23	context	context	NOUN
ajis02-301	214	24	of	of	ADP
ajis02-301	214	25	improving	improve	VERB
ajis02-301	214	26	the	the	DET
ajis02-301	214	27	franchise	franchise	NOUN
ajis02-301	214	28	and	and	CCONJ
ajis02-301	214	29	enhancing	enhance	VERB
ajis02-301	214	30	business	business	NOUN
ajis02-301	214	31	operations	operation	NOUN
ajis02-301	214	32	.	.	PUNCT
ajis02-301	215	1	once	once	ADV
ajis02-301	215	2	a	a	DET
ajis02-301	215	3	specific	specific	ADJ
ajis02-301	215	4	system	system	NOUN
ajis02-301	215	5	has	have	AUX
ajis02-301	215	6	been	be	AUX
ajis02-301	215	7	developed	develop	VERB
ajis02-301	215	8	and	and	CCONJ
ajis02-301	215	9	is	be	AUX
ajis02-301	215	10	ready	ready	ADJ
ajis02-301	215	11	for	for	ADP
ajis02-301	215	12	implementation	implementation	NOUN
ajis02-301	215	13	,	,	PUNCT
ajis02-301	215	14	franchisors	franchisor	NOUN
ajis02-301	215	15	provide	provide	VERB
ajis02-301	215	16	specific	specific	ADJ
ajis02-301	215	17	training	training	NOUN
ajis02-301	215	18	relating	relate	VERB
ajis02-301	215	19	to	to	ADP
ajis02-301	215	20	the	the	DET
ajis02-301	215	21	hardware	hardware	NOUN
ajis02-301	215	22	and	and	CCONJ
ajis02-301	215	23	software	software	NOUN
ajis02-301	215	24	to	to	PART
ajis02-301	215	25	be	be	AUX
ajis02-301	215	26	introduced	introduce	VERB
ajis02-301	215	27	to	to	ADP
ajis02-301	215	28	franchise	franchise	NOUN
ajis02-301	215	29	outlets	outlet	NOUN
ajis02-301	215	30	.	.	PUNCT
ajis02-301	216	1	the	the	DET
ajis02-301	216	2	training	training	NOUN
ajis02-301	216	3	itself	itself	PRON
ajis02-301	216	4	may	may	AUX
ajis02-301	216	5	be	be	AUX
ajis02-301	216	6	carried	carry	VERB
ajis02-301	216	7	out	out	ADP
ajis02-301	216	8	by	by	ADP
ajis02-301	216	9	the	the	DET
ajis02-301	216	10	franchisor	franchisor	NOUN
ajis02-301	216	11	,	,	PUNCT
ajis02-301	216	12	but	but	CCONJ
ajis02-301	216	13	it	it	PRON
ajis02-301	216	14	is	be	AUX
ajis02-301	216	15	more	more	ADV
ajis02-301	216	16	likely	likely	ADJ
ajis02-301	216	17	that	that	SCONJ
ajis02-301	216	18	this	this	PRON
ajis02-301	216	19	is	be	AUX
ajis02-301	216	20	undertaken	undertake	VERB
ajis02-301	216	21	by	by	ADP
ajis02-301	216	22	the	the	DET
ajis02-301	216	23	consultant	consultant	NOUN
ajis02-301	216	24	or	or	CCONJ
ajis02-301	216	25	software	software	NOUN
ajis02-301	216	26	provider	provider	NOUN
ajis02-301	216	27	that	that	PRON
ajis02-301	216	28	will	will	AUX
ajis02-301	216	29	support	support	VERB
ajis02-301	216	30	the	the	DET
ajis02-301	216	31	system	system	NOUN
ajis02-301	216	32	.	.	PUNCT
ajis02-301	217	1	framework	framework	NOUN
ajis02-301	217	2	of	of	ADP
ajis02-301	217	3	factors	factor	NOUN
ajis02-301	217	4	affecting	affect	VERB
ajis02-301	217	5	ease	ease	NOUN
ajis02-301	217	6	of	of	ADP
ajis02-301	217	7	franchise	franchise	NOUN
ajis02-301	217	8	-	-	PUNCT
ajis02-301	217	9	wide	wide	ADV
ajis02-301	217	10	it	it	PRON
ajis02-301	217	11	implementation	implementation	VERB
ajis02-301	217	12	this	this	DET
ajis02-301	217	13	research	research	NOUN
ajis02-301	217	14	identified	identify	VERB
ajis02-301	217	15	several	several	ADJ
ajis02-301	217	16	factors	factor	NOUN
ajis02-301	217	17	affecting	affect	VERB
ajis02-301	217	18	standardised	standardise	VERB
ajis02-301	217	19	it	it	PRON
ajis02-301	217	20	implementation	implementation	NOUN
ajis02-301	217	21	in	in	ADP
ajis02-301	217	22	franchise	franchise	NOUN
ajis02-301	217	23	systems	system	NOUN
ajis02-301	217	24	.	.	PUNCT
ajis02-301	218	1	these	these	DET
ajis02-301	218	2	factors	factor	NOUN
ajis02-301	218	3	may	may	AUX
ajis02-301	218	4	be	be	AUX
ajis02-301	218	5	categorised	categorise	VERB
ajis02-301	218	6	as	as	ADP
ajis02-301	218	7	factors	factor	NOUN
ajis02-301	218	8	primarily	primarily	ADV
ajis02-301	218	9	relating	relate	VERB
ajis02-301	218	10	to	to	ADP
ajis02-301	218	11	the	the	DET
ajis02-301	218	12	franchisee	franchisee	NOUN
ajis02-301	218	13	and	and	CCONJ
ajis02-301	218	14	the	the	DET
ajis02-301	218	15	franchise	franchise	NOUN
ajis02-301	218	16	outlet	outlet	NOUN
ajis02-301	218	17	and	and	CCONJ
ajis02-301	218	18	,	,	PUNCT
ajis02-301	218	19	secondly	secondly	ADV
ajis02-301	218	20	,	,	PUNCT
ajis02-301	218	21	as	as	ADP
ajis02-301	218	22	factors	factor	NOUN
ajis02-301	218	23	relating	relate	VERB
ajis02-301	218	24	to	to	ADP
ajis02-301	218	25	franchisor	franchisor	NOUN
ajis02-301	218	26	actions	action	NOUN
ajis02-301	218	27	.	.	PUNCT
ajis02-301	219	1	both	both	DET
ajis02-301	219	2	types	type	NOUN
ajis02-301	219	3	of	of	ADP
ajis02-301	219	4	factors	factor	NOUN
ajis02-301	219	5	have	have	AUX
ajis02-301	219	6	been	be	AUX
ajis02-301	219	7	discussed	discuss	VERB
ajis02-301	219	8	above	above	ADV
ajis02-301	219	9	.	.	PUNCT
ajis02-301	220	1	the	the	DET
ajis02-301	220	2	franchiseerelated	franchiseerelate	VERB
ajis02-301	220	3	factors	factor	NOUN
ajis02-301	220	4	included	include	VERB
ajis02-301	220	5	perceived	perceive	VERB
ajis02-301	220	6	need	need	NOUN
ajis02-301	220	7	for	for	ADP
ajis02-301	220	8	franchise	franchise	NOUN
ajis02-301	220	9	-	-	PUNCT
ajis02-301	220	10	wide	wide	VERB
ajis02-301	220	11	it	it	PRON
ajis02-301	220	12	,	,	PUNCT
ajis02-301	220	13	cost	cost	NOUN
ajis02-301	220	14	of	of	ADP
ajis02-301	220	15	it	it	PRON
ajis02-301	220	16	implementation	implementation	NOUN
ajis02-301	220	17	,	,	PUNCT
ajis02-301	220	18	it	it	PRON
ajis02-301	220	19	illiteracy	illiteracy	NOUN
ajis02-301	220	20	among	among	ADP
ajis02-301	220	21	franchisees	franchisee	NOUN
ajis02-301	220	22	,	,	PUNCT
ajis02-301	220	23	time	time	NOUN
ajis02-301	220	24	available	available	ADJ
ajis02-301	220	25	for	for	SCONJ
ajis02-301	220	26	it	it	PRON
ajis02-301	220	27	work	work	VERB
ajis02-301	220	28	,	,	PUNCT
ajis02-301	220	29	positive	positive	ADJ
ajis02-301	220	30	attitude	attitude	NOUN
ajis02-301	220	31	towards	towards	ADP
ajis02-301	220	32	earlier	early	ADJ
ajis02-301	220	33	franchise	franchise	NOUN
ajis02-301	220	34	-	-	PUNCT
ajis02-301	220	35	wide	wide	VERB
ajis02-301	220	36	it	it	PRON
ajis02-301	220	37	,	,	PUNCT
ajis02-301	220	38	and	and	CCONJ
ajis02-301	220	39	existence	existence	NOUN
ajis02-301	220	40	of	of	ADP
ajis02-301	220	41	current	current	ADJ
ajis02-301	220	42	it	it	PRON
ajis02-301	220	43	systems	system	NOUN
ajis02-301	220	44	in	in	ADP
ajis02-301	220	45	franchisee	franchisee	NOUN
ajis02-301	220	46	outlets	outlet	NOUN
ajis02-301	220	47	.	.	PUNCT
ajis02-301	221	1	the	the	DET
ajis02-301	221	2	factors	factor	NOUN
ajis02-301	221	3	relating	relate	VERB
ajis02-301	221	4	to	to	ADP
ajis02-301	221	5	franchisor	franchisor	NOUN
ajis02-301	221	6	actions	action	NOUN
ajis02-301	221	7	included	include	VERB
ajis02-301	221	8	coercing	coerce	VERB
ajis02-301	221	9	franchisees	franchisee	NOUN
ajis02-301	221	10	into	into	ADP
ajis02-301	221	11	it	it	PRON
ajis02-301	221	12	use	use	VERB
ajis02-301	221	13	and	and	CCONJ
ajis02-301	221	14	educating	educate	VERB
ajis02-301	221	15	franchisees	franchisee	NOUN
ajis02-301	221	16	.	.	PUNCT
ajis02-301	222	1	based	base	VERB
ajis02-301	222	2	on	on	ADP
ajis02-301	222	3	the	the	DET
ajis02-301	222	4	findings	finding	NOUN
ajis02-301	222	5	of	of	ADP
ajis02-301	222	6	this	this	DET
ajis02-301	222	7	case	case	NOUN
ajis02-301	222	8	research	research	NOUN
ajis02-301	222	9	figure	figure	NOUN
ajis02-301	222	10	2	2	NUM
ajis02-301	222	11	presents	present	VERB
ajis02-301	222	12	a	a	DET
ajis02-301	222	13	research	research	NOUN
ajis02-301	222	14	framework	framework	NOUN
ajis02-301	222	15	showing	show	VERB
ajis02-301	222	16	the	the	DET
ajis02-301	222	17	major	major	ADJ
ajis02-301	222	18	factors	factor	NOUN
ajis02-301	222	19	influencing	influence	VERB
ajis02-301	222	20	ease	ease	NOUN
ajis02-301	222	21	of	of	ADP
ajis02-301	222	22	standardised	standardise	VERB
ajis02-301	222	23	it	it	PRON
ajis02-301	222	24	implementation	implementation	NOUN
ajis02-301	222	25	in	in	ADP
ajis02-301	222	26	franchises	franchise	NOUN
ajis02-301	222	27	.	.	PUNCT
ajis02-301	223	1	generalisability	generalisability	NOUN
ajis02-301	223	2	of	of	ADP
ajis02-301	223	3	this	this	DET
ajis02-301	223	4	framework	framework	NOUN
ajis02-301	223	5	can	can	AUX
ajis02-301	223	6	be	be	AUX
ajis02-301	223	7	tested	test	VERB
ajis02-301	223	8	by	by	ADP
ajis02-301	223	9	a	a	DET
ajis02-301	223	10	survey	survey	NOUN
ajis02-301	223	11	to	to	PART
ajis02-301	223	12	gather	gather	VERB
ajis02-301	223	13	data	datum	NOUN
ajis02-301	223	14	from	from	ADP
ajis02-301	223	15	a	a	DET
ajis02-301	223	16	large	large	ADJ
ajis02-301	223	17	number	number	NOUN
ajis02-301	223	18	of	of	ADP
ajis02-301	223	19	franchise	franchise	NOUN
ajis02-301	223	20	systems	system	NOUN
ajis02-301	223	21	in	in	ADP
ajis02-301	223	22	australia	australia	PROPN
ajis02-301	223	23	.	.	PUNCT
ajis02-301	224	1	the	the	DET
ajis02-301	224	2	factors	factor	NOUN
ajis02-301	224	3	should	should	AUX
ajis02-301	224	4	also	also	ADV
ajis02-301	224	5	be	be	AUX
ajis02-301	224	6	validated	validate	VERB
ajis02-301	224	7	in	in	ADP
ajis02-301	224	8	countries	country	NOUN
ajis02-301	224	9	other	other	ADJ
ajis02-301	224	10	than	than	ADP
ajis02-301	224	11	australia	australia	PROPN
ajis02-301	224	12	.	.	PUNCT
ajis02-301	225	1	figure	figure	VERB
ajis02-301	225	2	2	2	NUM
ajis02-301	225	3	research	research	NOUN
ajis02-301	225	4	framework	framework	NOUN
ajis02-301	225	5	based	base	VERB
ajis02-301	225	6	on	on	ADP
ajis02-301	225	7	case	case	NOUN
ajis02-301	225	8	findings	finding	VERB
ajis02-301	225	9	coercion	coercion	NOUN
ajis02-301	225	10	by	by	ADP
ajis02-301	225	11	franchisor	franchisor	NOUN
ajis02-301	225	12	franchisee	franchisee	NOUN
ajis02-301	225	13	-	-	PUNCT
ajis02-301	225	14	related	relate	VERB
ajis02-301	225	15	factors	factor	NOUN
ajis02-301	225	16	perceived	perceive	VERB
ajis02-301	225	17	need	need	VERB
ajis02-301	225	18	cost	cost	NOUN
ajis02-301	225	19	of	of	ADP
ajis02-301	225	20	it	it	PRON
ajis02-301	225	21	system	system	NOUN
ajis02-301	225	22	level	level	NOUN
ajis02-301	225	23	of	of	ADP
ajis02-301	225	24	it	it	PRON
ajis02-301	225	25	literacy	literacy	NOUN
ajis02-301	225	26	time	time	NOUN
ajis02-301	225	27	available	available	ADJ
ajis02-301	225	28	for	for	SCONJ
ajis02-301	225	29	it	it	PRON
ajis02-301	225	30	work	work	VERB
ajis02-301	225	31	attitude	attitude	NOUN
ajis02-301	225	32	towards	towards	ADP
ajis02-301	225	33	earlier	early	ADJ
ajis02-301	225	34	it	it	PRON
ajis02-301	225	35	existence	existence	NOUN
ajis02-301	225	36	of	of	ADP
ajis02-301	225	37	it	it	PRON
ajis02-301	225	38	systems	system	NOUN
ajis02-301	225	39	in	in	ADP
ajis02-301	225	40	outlets	outlet	NOUN
ajis02-301	225	41	ease	ease	NOUN
ajis02-301	225	42	of	of	ADP
ajis02-301	225	43	standardised	standardise	VERB
ajis02-301	225	44	it	it	PRON
ajis02-301	225	45	implementation	implementation	NOUN
ajis02-301	225	46	education	education	NOUN
ajis02-301	225	47	of	of	ADP
ajis02-301	225	48	franchisee	franchisee	NOUN
ajis02-301	225	49	concluding	concluding	NOUN
ajis02-301	225	50	comments	comment	NOUN
ajis02-301	225	51	the	the	DET
ajis02-301	225	52	objective	objective	NOUN
ajis02-301	225	53	of	of	ADP
ajis02-301	225	54	this	this	DET
ajis02-301	225	55	study	study	NOUN
ajis02-301	225	56	was	be	AUX
ajis02-301	225	57	to	to	PART
ajis02-301	225	58	identify	identify	VERB
ajis02-301	225	59	the	the	DET
ajis02-301	225	60	main	main	ADJ
ajis02-301	225	61	factors	factor	NOUN
ajis02-301	225	62	associated	associate	VERB
ajis02-301	225	63	with	with	ADP
ajis02-301	225	64	ease	ease	NOUN
ajis02-301	225	65	of	of	ADP
ajis02-301	225	66	implementation	implementation	NOUN
ajis02-301	225	67	of	of	ADP
ajis02-301	225	68	standardised	standardised	ADJ
ajis02-301	225	69	,	,	PUNCT
ajis02-301	225	70	interlinked	interlink	VERB
ajis02-301	225	71	it	it	PRON
ajis02-301	225	72	in	in	ADP
ajis02-301	225	73	franchise	franchise	NOUN
ajis02-301	225	74	systems	system	NOUN
ajis02-301	225	75	.	.	PUNCT
ajis02-301	226	1	lack	lack	NOUN
ajis02-301	226	2	of	of	ADP
ajis02-301	226	3	existing	exist	VERB
ajis02-301	226	4	research	research	NOUN
ajis02-301	226	5	about	about	ADP
ajis02-301	226	6	it	it	PRON
ajis02-301	226	7	in	in	ADP
ajis02-301	226	8	franchise	franchise	NOUN
ajis02-301	226	9	systems	system	NOUN
ajis02-301	226	10	implied	imply	VERB
ajis02-301	226	11	that	that	SCONJ
ajis02-301	226	12	an	an	DET
ajis02-301	226	13	in	in	ADP
ajis02-301	226	14	-	-	PUNCT
ajis02-301	226	15	depth	depth	NOUN
ajis02-301	226	16	study	study	NOUN
ajis02-301	226	17	was	be	AUX
ajis02-301	226	18	warranted	warrant	VERB
ajis02-301	226	19	.	.	PUNCT
ajis02-301	227	1	a	a	DET
ajis02-301	227	2	multiple	multiple	ADJ
ajis02-301	227	3	case	case	NOUN
ajis02-301	227	4	approach	approach	NOUN
ajis02-301	227	5	was	be	AUX
ajis02-301	227	6	used	use	VERB
ajis02-301	227	7	to	to	PART
ajis02-301	227	8	collect	collect	VERB
ajis02-301	227	9	data	datum	NOUN
ajis02-301	227	10	.	.	PUNCT
ajis02-301	228	1	10	10	NUM
ajis02-301	228	2	ajis	ajis	NOUN
ajis02-301	228	3	vol	vol	NOUN
ajis02-301	228	4	.	.	PROPN
ajis02-301	228	5	6	6	NUM
ajis02-301	228	6	no	no	NOUN
ajis02-301	228	7	.	.	NOUN
ajis02-301	228	8	2	2	NUM
ajis02-301	228	9	may	may	PROPN
ajis02-301	228	10	1999	1999	NUM
ajis02-301	228	11	franchisee	franchisee	NOUN
ajis02-301	228	12	and	and	CCONJ
ajis02-301	228	13	franchisor	franchisor	NOUN
ajis02-301	228	14	related	relate	VERB
ajis02-301	228	15	factors	factor	NOUN
ajis02-301	228	16	affecting	affect	VERB
ajis02-301	228	17	standardised	standardise	VERB
ajis02-301	228	18	it	it	PRON
ajis02-301	228	19	implementation	implementation	NOUN
ajis02-301	228	20	were	be	AUX
ajis02-301	228	21	derived	derive	VERB
ajis02-301	228	22	from	from	ADP
ajis02-301	228	23	the	the	DET
ajis02-301	228	24	interview	interview	NOUN
ajis02-301	228	25	data	datum	NOUN
ajis02-301	228	26	.	.	PUNCT
ajis02-301	229	1	a	a	DET
ajis02-301	229	2	major	major	ADJ
ajis02-301	229	3	factor	factor	NOUN
ajis02-301	229	4	influencing	influence	VERB
ajis02-301	229	5	the	the	DET
ajis02-301	229	6	attitude	attitude	NOUN
ajis02-301	229	7	of	of	ADP
ajis02-301	229	8	franchisees	franchisee	NOUN
ajis02-301	229	9	is	be	AUX
ajis02-301	229	10	the	the	DET
ajis02-301	229	11	perceived	perceive	VERB
ajis02-301	229	12	need	need	NOUN
ajis02-301	229	13	for	for	ADP
ajis02-301	229	14	and	and	CCONJ
ajis02-301	229	15	business	business	NOUN
ajis02-301	229	16	benefit	benefit	NOUN
ajis02-301	229	17	of	of	ADP
ajis02-301	229	18	franchise	franchise	NOUN
ajis02-301	229	19	wide	wide	VERB
ajis02-301	229	20	it	it	PRON
ajis02-301	229	21	.	.	PUNCT
ajis02-301	230	1	this	this	DET
ajis02-301	230	2	factor	factor	NOUN
ajis02-301	230	3	played	play	VERB
ajis02-301	230	4	a	a	DET
ajis02-301	230	5	role	role	NOUN
ajis02-301	230	6	in	in	ADP
ajis02-301	230	7	the	the	DET
ajis02-301	230	8	implementation	implementation	NOUN
ajis02-301	230	9	process	process	NOUN
ajis02-301	230	10	of	of	ADP
ajis02-301	230	11	all	all	DET
ajis02-301	230	12	cases	case	NOUN
ajis02-301	230	13	and	and	CCONJ
ajis02-301	230	14	its	its	PRON
ajis02-301	230	15	link	link	NOUN
ajis02-301	230	16	with	with	ADP
ajis02-301	230	17	ease	ease	NOUN
ajis02-301	230	18	of	of	ADP
ajis02-301	230	19	implementation	implementation	NOUN
ajis02-301	230	20	was	be	AUX
ajis02-301	230	21	very	very	ADV
ajis02-301	230	22	strong	strong	ADJ
ajis02-301	230	23	.	.	PUNCT
ajis02-301	231	1	two	two	NUM
ajis02-301	231	2	other	other	ADJ
ajis02-301	231	3	important	important	ADJ
ajis02-301	231	4	franchisee	franchisee	NOUN
ajis02-301	231	5	-	-	PUNCT
ajis02-301	231	6	related	relate	VERB
ajis02-301	231	7	factors	factor	NOUN
ajis02-301	231	8	are	be	AUX
ajis02-301	231	9	cost	cost	VERB
ajis02-301	231	10	of	of	ADP
ajis02-301	231	11	the	the	DET
ajis02-301	231	12	it	it	NOUN
ajis02-301	231	13	system	system	NOUN
ajis02-301	231	14	(	(	PUNCT
ajis02-301	231	15	a	a	DET
ajis02-301	231	16	high	high	ADJ
ajis02-301	231	17	cost	cost	NOUN
ajis02-301	231	18	is	be	AUX
ajis02-301	231	19	associated	associate	VERB
ajis02-301	231	20	with	with	ADP
ajis02-301	231	21	difficult	difficult	ADJ
ajis02-301	231	22	implementation	implementation	NOUN
ajis02-301	231	23	processes	process	NOUN
ajis02-301	231	24	)	)	PUNCT
ajis02-301	231	25	and	and	CCONJ
ajis02-301	231	26	the	the	DET
ajis02-301	231	27	level	level	NOUN
ajis02-301	231	28	of	of	ADP
ajis02-301	231	29	it	it	PRON
ajis02-301	231	30	literacy	literacy	NOUN
ajis02-301	231	31	among	among	ADP
ajis02-301	231	32	franchisees	franchisee	NOUN
ajis02-301	231	33	(	(	PUNCT
ajis02-301	231	34	lack	lack	NOUN
ajis02-301	231	35	of	of	ADP
ajis02-301	231	36	it	it	PRON
ajis02-301	231	37	knowledge	knowledge	NOUN
ajis02-301	231	38	prohibits	prohibit	VERB
ajis02-301	231	39	easy	easy	ADJ
ajis02-301	231	40	implementation	implementation	NOUN
ajis02-301	231	41	)	)	PUNCT
ajis02-301	231	42	.	.	PUNCT
ajis02-301	232	1	coercing	coerce	VERB
ajis02-301	232	2	franchisees	franchisee	NOUN
ajis02-301	232	3	into	into	ADP
ajis02-301	232	4	it	it	PRON
ajis02-301	232	5	use	use	NOUN
ajis02-301	232	6	and	and	CCONJ
ajis02-301	232	7	education	education	NOUN
ajis02-301	232	8	franchisees	franchisee	NOUN
ajis02-301	232	9	about	about	ADP
ajis02-301	232	10	it	it	PRON
ajis02-301	232	11	were	be	AUX
ajis02-301	232	12	the	the	DET
ajis02-301	232	13	two	two	NUM
ajis02-301	232	14	actions	action	NOUN
ajis02-301	232	15	used	use	VERB
ajis02-301	232	16	by	by	ADP
ajis02-301	232	17	franchisors	franchisor	NOUN
ajis02-301	232	18	to	to	PART
ajis02-301	232	19	enhance	enhance	VERB
ajis02-301	232	20	it	it	PRON
ajis02-301	232	21	use	use	VERB
ajis02-301	232	22	and	and	CCONJ
ajis02-301	232	23	ease	ease	VERB
ajis02-301	232	24	implementation	implementation	NOUN
ajis02-301	232	25	of	of	ADP
ajis02-301	232	26	standardised	standardise	VERB
ajis02-301	232	27	it	it	PRON
ajis02-301	232	28	systems	system	NOUN
ajis02-301	232	29	.	.	PUNCT
ajis02-301	233	1	this	this	DET
ajis02-301	233	2	study	study	NOUN
ajis02-301	233	3	is	be	AUX
ajis02-301	233	4	the	the	DET
ajis02-301	233	5	first	first	ADJ
ajis02-301	233	6	in	in	ADP
ajis02-301	233	7	-	-	PUNCT
ajis02-301	233	8	depth	depth	NOUN
ajis02-301	233	9	investigation	investigation	NOUN
ajis02-301	233	10	into	into	ADP
ajis02-301	233	11	it	it	PRON
ajis02-301	233	12	implementation	implementation	NOUN
ajis02-301	233	13	to	to	PART
ajis02-301	233	14	enhance	enhance	VERB
ajis02-301	233	15	communication	communication	NOUN
ajis02-301	233	16	within	within	ADP
ajis02-301	233	17	franchise	franchise	NOUN
ajis02-301	233	18	systems	system	NOUN
ajis02-301	233	19	.	.	PUNCT
ajis02-301	234	1	the	the	DET
ajis02-301	234	2	study	study	NOUN
ajis02-301	234	3	has	have	VERB
ajis02-301	234	4	several	several	ADJ
ajis02-301	234	5	weaknesses	weakness	NOUN
ajis02-301	234	6	which	which	PRON
ajis02-301	234	7	may	may	AUX
ajis02-301	234	8	be	be	AUX
ajis02-301	234	9	addressed	address	VERB
ajis02-301	234	10	in	in	ADP
ajis02-301	234	11	further	further	ADJ
ajis02-301	234	12	research	research	NOUN
ajis02-301	234	13	.	.	PUNCT
ajis02-301	235	1	data	datum	NOUN
ajis02-301	235	2	about	about	ADP
ajis02-301	235	3	franchiseerelated	franchiseerelated	ADJ
ajis02-301	235	4	factors	factor	NOUN
ajis02-301	235	5	was	be	AUX
ajis02-301	235	6	collected	collect	VERB
ajis02-301	235	7	from	from	ADP
ajis02-301	235	8	franchisors	franchisor	NOUN
ajis02-301	235	9	;	;	PUNCT
ajis02-301	235	10	we	we	PRON
ajis02-301	235	11	did	do	AUX
ajis02-301	235	12	not	not	PART
ajis02-301	235	13	discuss	discuss	VERB
ajis02-301	235	14	the	the	DET
ajis02-301	235	15	findings	finding	NOUN
ajis02-301	235	16	with	with	ADP
ajis02-301	235	17	franchisees	franchisee	NOUN
ajis02-301	235	18	.	.	PUNCT
ajis02-301	236	1	a	a	DET
ajis02-301	236	2	further	further	ADJ
ajis02-301	236	3	indepth	indepth	ADJ
ajis02-301	236	4	study	study	NOUN
ajis02-301	236	5	could	could	AUX
ajis02-301	236	6	seek	seek	VERB
ajis02-301	236	7	information	information	NOUN
ajis02-301	236	8	from	from	ADP
ajis02-301	236	9	both	both	DET
ajis02-301	236	10	franchisors	franchisor	NOUN
ajis02-301	236	11	and	and	CCONJ
ajis02-301	236	12	franchisees	franchisee	NOUN
ajis02-301	236	13	.	.	PUNCT
ajis02-301	237	1	current	current	ADJ
ajis02-301	237	2	findings	finding	NOUN
ajis02-301	237	3	and	and	CCONJ
ajis02-301	237	4	the	the	DET
ajis02-301	237	5	suggested	suggest	VERB
ajis02-301	237	6	research	research	NOUN
ajis02-301	237	7	framework	framework	NOUN
ajis02-301	237	8	are	be	AUX
ajis02-301	237	9	based	base	VERB
ajis02-301	237	10	on	on	ADP
ajis02-301	237	11	case	case	NOUN
ajis02-301	237	12	study	study	NOUN
ajis02-301	237	13	data	datum	NOUN
ajis02-301	237	14	.	.	PUNCT
ajis02-301	238	1	further	further	ADJ
ajis02-301	238	2	research	research	NOUN
ajis02-301	238	3	could	could	AUX
ajis02-301	238	4	use	use	VERB
ajis02-301	238	5	a	a	DET
ajis02-301	238	6	quantitative	quantitative	ADJ
ajis02-301	238	7	survey	survey	NOUN
ajis02-301	238	8	method	method	NOUN
ajis02-301	238	9	to	to	PART
ajis02-301	238	10	test	test	VERB
ajis02-301	238	11	the	the	DET
ajis02-301	238	12	current	current	ADJ
ajis02-301	238	13	findings	finding	NOUN
ajis02-301	238	14	in	in	ADP
ajis02-301	238	15	a	a	DET
ajis02-301	238	16	wider	wide	ADJ
ajis02-301	238	17	setting	setting	NOUN
ajis02-301	238	18	.	.	PUNCT
ajis02-301	239	1	in	in	ADP
ajis02-301	239	2	addition	addition	NOUN
ajis02-301	239	3	,	,	PUNCT
ajis02-301	239	4	data	datum	NOUN
ajis02-301	239	5	could	could	AUX
ajis02-301	239	6	be	be	AUX
ajis02-301	239	7	gathered	gather	VERB
ajis02-301	239	8	in	in	ADP
ajis02-301	239	9	other	other	ADJ
ajis02-301	239	10	countries	country	NOUN
ajis02-301	239	11	and	and	CCONJ
ajis02-301	239	12	compared	compare	VERB
ajis02-301	239	13	with	with	ADP
ajis02-301	239	14	the	the	DET
ajis02-301	239	15	findings	finding	NOUN
ajis02-301	239	16	in	in	ADP
ajis02-301	239	17	the	the	DET
ajis02-301	239	18	australian	australian	ADJ
ajis02-301	239	19	context	context	NOUN
ajis02-301	239	20	.	.	PUNCT
ajis02-301	240	1	references	reference	NOUN
ajis02-301	240	2	cavaye	cavaye	VERB
ajis02-301	240	3	a	a	DET
ajis02-301	240	4	l	l	NOUN
ajis02-301	240	5	m	m	NOUN
ajis02-301	240	6	,	,	PUNCT
ajis02-301	240	7	(	(	PUNCT
ajis02-301	240	8	1998	1998	NUM
ajis02-301	240	9	)	)	PUNCT
ajis02-301	240	10	,	,	PUNCT
ajis02-301	240	11	"	"	PUNCT
ajis02-301	240	12	ios	io	NOUN
ajis02-301	240	13	in	in	ADP
ajis02-301	240	14	the	the	DET
ajis02-301	240	15	franchising	franchising	NOUN
ajis02-301	240	16	context	context	NOUN
ajis02-301	240	17	:	:	PUNCT
ajis02-301	240	18	computerised	computerised	ADJ
ajis02-301	240	19	communication	communication	NOUN
ajis02-301	240	20	between	between	ADP
ajis02-301	240	21	franchisor	franchisor	NOUN
ajis02-301	240	22	and	and	CCONJ
ajis02-301	240	23	franchisees	franchisee	NOUN
ajis02-301	240	24	"	"	PUNCT
ajis02-301	240	25	,	,	PUNCT
ajis02-301	240	26	proceedings	proceeding	NOUN
ajis02-301	240	27	of	of	ADP
ajis02-301	240	28	australasian	australasian	ADJ
ajis02-301	240	29	conference	conference	NOUN
ajis02-301	240	30	of	of	ADP
ajis02-301	240	31	information	information	NOUN
ajis02-301	240	32	systems	system	NOUN
ajis02-301	240	33	,	,	PUNCT
ajis02-301	240	34	september	september	PROPN
ajis02-301	240	35	,	,	PUNCT
ajis02-301	240	36	sydney	sydney	PROPN
ajis02-301	240	37	,	,	PUNCT
ajis02-301	240	38	pp	pp	ADV
ajis02-301	240	39	88	88	NUM
ajis02-301	240	40	-	-	SYM
ajis02-301	240	41	97	97	NUM
ajis02-301	240	42	cavaye	cavaye	NOUN
ajis02-301	240	43	,	,	PUNCT
ajis02-301	240	44	a.l.m	a.l.m	NOUN
ajis02-301	240	45	.	.	PROPN
ajis02-301	240	46	&	&	CCONJ
ajis02-301	240	47	cragg	cragg	PROPN
ajis02-301	240	48	,	,	PUNCT
ajis02-301	240	49	p.b	p.b	PROPN
ajis02-301	240	50	.	.	PROPN
ajis02-301	240	51	(	(	PUNCT
ajis02-301	240	52	1995	1995	NUM
ajis02-301	240	53	)	)	PUNCT
ajis02-301	240	54	.	.	PUNCT
ajis02-301	241	1	factors	factor	NOUN
ajis02-301	241	2	contributing	contribute	VERB
ajis02-301	241	3	to	to	ADP
ajis02-301	241	4	success	success	NOUN
ajis02-301	241	5	of	of	ADP
ajis02-301	241	6	customer	customer	NOUN
ajis02-301	241	7	oriented	orient	VERB
ajis02-301	241	8	inter	inter	ADJ
ajis02-301	241	9	organisational	organisational	ADJ
ajis02-301	241	10	systems	system	NOUN
ajis02-301	241	11	.	.	PUNCT
ajis02-301	242	1	journal	journal	NOUN
ajis02-301	242	2	of	of	ADP
ajis02-301	242	3	strategic	strategic	ADJ
ajis02-301	242	4	information	information	NOUN
ajis02-301	242	5	systems	system	NOUN
ajis02-301	242	6	,	,	PUNCT
ajis02-301	242	7	4(1	4(1	NOUN
ajis02-301	242	8	)	)	PUNCT
ajis02-301	242	9	,	,	PUNCT
ajis02-301	242	10	pp	pp	PROPN
ajis02-301	242	11	.	.	PUNCT
ajis02-301	243	1	13	13	NUM
ajis02-301	243	2	-	-	SYM
ajis02-301	243	3	30	30	NUM
ajis02-301	243	4	.	.	PUNCT
ajis02-301	244	1	cragg	cragg	PROPN
ajis02-301	244	2	,	,	PUNCT
ajis02-301	244	3	p.b	p.b	PROPN
ajis02-301	244	4	.	.	PROPN
ajis02-301	244	5	and	and	CCONJ
ajis02-301	244	6	king	king	PROPN
ajis02-301	244	7	,	,	PUNCT
ajis02-301	244	8	m.k	m.k	PROPN
ajis02-301	244	9	.	.	PUNCT
ajis02-301	244	10	(	(	PUNCT
ajis02-301	244	11	1993	1993	NUM
ajis02-301	244	12	)	)	PUNCT
ajis02-301	244	13	.	.	PUNCT
ajis02-301	245	1	small	small	ADJ
ajis02-301	245	2	firm	firm	ADJ
ajis02-301	245	3	computing	computing	NOUN
ajis02-301	245	4	:	:	PUNCT
ajis02-301	245	5	motivators	motivator	NOUN
ajis02-301	245	6	and	and	CCONJ
ajis02-301	245	7	inhibitors	inhibitor	NOUN
ajis02-301	245	8	.	.	PUNCT
ajis02-301	246	1	mis	mis	PROPN
ajis02-301	246	2	quarterly	quarterly	PROPN
ajis02-301	246	3	,	,	PUNCT
ajis02-301	246	4	17(1	17(1	NUM
ajis02-301	246	5	)	)	PUNCT
ajis02-301	246	6	,	,	PUNCT
ajis02-301	246	7	pp	pp	PROPN
ajis02-301	246	8	.	.	PUNCT
ajis02-301	247	1	47	47	NUM
ajis02-301	247	2	-	-	SYM
ajis02-301	247	3	59	59	NUM
ajis02-301	247	4	eisenhardt	eisenhardt	PROPN
ajis02-301	247	5	k.	k.	PROPN
ajis02-301	247	6	(	(	PUNCT
ajis02-301	247	7	1989	1989	NUM
ajis02-301	247	8	)	)	PUNCT
ajis02-301	247	9	.	.	PUNCT
ajis02-301	248	1	building	build	VERB
ajis02-301	248	2	theories	theory	NOUN
ajis02-301	248	3	from	from	ADP
ajis02-301	248	4	case	case	NOUN
ajis02-301	248	5	research	research	NOUN
ajis02-301	248	6	.	.	PUNCT
ajis02-301	249	1	the	the	DET
ajis02-301	249	2	academy	academy	PROPN
ajis02-301	249	3	of	of	ADP
ajis02-301	249	4	management	management	PROPN
ajis02-301	249	5	review	review	NOUN
ajis02-301	249	6	,	,	PUNCT
ajis02-301	249	7	14	14	NUM
ajis02-301	249	8	,	,	PUNCT
ajis02-301	249	9	pp.532	pp.532	NOUN
ajis02-301	249	10	-	-	SYM
ajis02-301	249	11	550	550	NUM
ajis02-301	249	12	franchising	franchising	NOUN
ajis02-301	249	13	australia	australia	PROPN
ajis02-301	249	14	(	(	PUNCT
ajis02-301	249	15	1998	1998	NUM
ajis02-301	249	16	)	)	PUNCT
ajis02-301	249	17	.	.	PUNCT
ajis02-301	250	1	a	a	DET
ajis02-301	250	2	survey	survey	NOUN
ajis02-301	250	3	of	of	ADP
ajis02-301	250	4	franchising	franchising	NOUN
ajis02-301	250	5	practices	practice	NOUN
ajis02-301	250	6	and	and	CCONJ
ajis02-301	250	7	performance	performance	NOUN
ajis02-301	250	8	,	,	PUNCT
ajis02-301	250	9	prep	prep	NOUN
ajis02-301	250	10	,	,	PUNCT
ajis02-301	250	11	by	by	ADP
ajis02-301	250	12	c.	c.	PROPN
ajis02-301	250	13	mccosker	mccosker	PROPN
ajis02-301	250	14	and	and	CCONJ
ajis02-301	250	15	l.	l.	PROPN
ajis02-301	250	16	frazer	frazer	PROPN
ajis02-301	250	17	,	,	PUNCT
ajis02-301	250	18	franchise	franchise	PROPN
ajis02-301	250	19	council	council	PROPN
ajis02-301	250	20	of	of	ADP
ajis02-301	250	21	australia	australia	PROPN
ajis02-301	250	22	and	and	CCONJ
ajis02-301	250	23	university	university	PROPN
ajis02-301	250	24	of	of	ADP
ajis02-301	250	25	southern	southern	PROPN
ajis02-301	250	26	queensland	queensland	PROPN
ajis02-301	250	27	,	,	PUNCT
ajis02-301	250	28	australia	australia	PROPN
ajis02-301	250	29	harrison	harrison	PROPN
ajis02-301	250	30	d.a	d.a	PROPN
ajis02-301	250	31	.	.	PROPN
ajis02-301	250	32	,	,	PUNCT
ajis02-301	250	33	mykytyn	mykytyn	PROPN
ajis02-301	250	34	p.p	p.p	PROPN
ajis02-301	250	35	.	.	PROPN
ajis02-301	250	36	and	and	CCONJ
ajis02-301	250	37	rienenschneider	rienenschneider	PROPN
ajis02-301	250	38	c.k	c.k	PROPN
ajis02-301	250	39	.	.	PUNCT
ajis02-301	250	40	(	(	PUNCT
ajis02-301	250	41	1997	1997	NUM
ajis02-301	250	42	)	)	PUNCT
ajis02-301	250	43	.	.	PUNCT
ajis02-301	251	1	executive	executive	ADJ
ajis02-301	251	2	decisions	decision	NOUN
ajis02-301	251	3	about	about	ADP
ajis02-301	251	4	it	it	PRON
ajis02-301	251	5	adoption	adoption	NOUN
ajis02-301	251	6	in	in	ADP
ajis02-301	251	7	small	small	ADJ
ajis02-301	251	8	business	business	NOUN
ajis02-301	251	9	.	.	PUNCT
ajis02-301	252	1	information	information	NOUN
ajis02-301	252	2	systems	system	NOUN
ajis02-301	252	3	research	research	PROPN
ajis02-301	252	4	,	,	PUNCT
ajis02-301	252	5	june	june	PROPN
ajis02-301	252	6	,	,	PUNCT
ajis02-301	252	7	8(2	8(2	NUM
ajis02-301	252	8	)	)	PUNCT
ajis02-301	252	9	,	,	PUNCT
ajis02-301	252	10	pp!71	pp!71	PROPN
ajis02-301	252	11	-	-	PUNCT
ajis02-301	252	12	195	195	NUM
ajis02-301	252	13	holland	holland	NOUN
ajis02-301	252	14	,	,	PUNCT
ajis02-301	252	15	c.p	c.p	PROPN
ajis02-301	252	16	.	.	PROPN
ajis02-301	252	17	and	and	CCONJ
ajis02-301	252	18	lockett	lockett	PROPN
ajis02-301	252	19	,	,	PUNCT
ajis02-301	252	20	g.	g.	PROPN
ajis02-301	252	21	(	(	PUNCT
ajis02-301	252	22	1994	1994	NUM
ajis02-301	252	23	)	)	PUNCT
ajis02-301	252	24	.	.	PUNCT
ajis02-301	253	1	strategic	strategic	ADJ
ajis02-301	253	2	choice	choice	NOUN
ajis02-301	253	3	and	and	CCONJ
ajis02-301	253	4	interorganisational	interorganisational	ADJ
ajis02-301	253	5	information	information	NOUN
ajis02-301	253	6	systems	system	NOUN
ajis02-301	253	7	.	.	PUNCT
ajis02-301	254	1	proceedings	proceeding	NOUN
ajis02-301	254	2	of	of	ADP
ajis02-301	254	3	the	the	DET
ajis02-301	254	4	27th	27th	ADJ
ajis02-301	254	5	hawaii	hawaii	PROPN
ajis02-301	254	6	international	international	ADJ
ajis02-301	254	7	conference	conference	NOUN
ajis02-301	254	8	of	of	ADP
ajis02-301	254	9	systems	system	NOUN
ajis02-301	254	10	sciences	science	NOUN
ajis02-301	254	11	,	,	PUNCT
ajis02-301	254	12	vol	vol	NOUN
ajis02-301	254	13	.	.	PROPN
ajis02-301	255	1	iv	iv	NUM
ajis02-301	255	2	,	,	PUNCT
ajis02-301	255	3	pp	pp	ADJ
ajis02-301	255	4	.	.	PUNCT
ajis02-301	256	1	405	405	NUM
ajis02-301	256	2	-	-	SYM
ajis02-301	256	3	413	413	NUM
ajis02-301	256	4	lavocau	lavocau	PROPN
ajis02-301	256	5	c.l	c.l	PROPN
ajis02-301	256	6	.	.	PROPN
ajis02-301	256	7	,	,	PUNCT
ajis02-301	256	8	benbasat	benbasat	VERB
ajis02-301	256	9	l.	l.	PROPN
ajis02-301	256	10	and	and	CCONJ
ajis02-301	256	11	dexter	dexter	PROPN
ajis02-301	256	12	a.a	a.a	PROPN
ajis02-301	256	13	.	.	PROPN
ajis02-301	256	14	(	(	PUNCT
ajis02-301	256	15	1995	1995	NUM
ajis02-301	256	16	)	)	PUNCT
ajis02-301	256	17	.	.	PUNCT
ajis02-301	257	1	electronic	electronic	ADJ
ajis02-301	257	2	data	datum	NOUN
ajis02-301	257	3	interchange	interchange	NOUN
ajis02-301	257	4	and	and	CCONJ
ajis02-301	257	5	small	small	ADJ
ajis02-301	257	6	organisations	organisation	NOUN
ajis02-301	257	7	:	:	PUNCT
ajis02-301	257	8	adoption	adoption	NOUN
ajis02-301	257	9	and	and	CCONJ
ajis02-301	257	10	impact	impact	NOUN
ajis02-301	257	11	of	of	ADP
ajis02-301	257	12	technology	technology	NOUN
ajis02-301	257	13	.	.	PUNCT
ajis02-301	258	1	mis	mis	PROPN
ajis02-301	258	2	quarterly	quarterly	PROPN
ajis02-301	258	3	,	,	PUNCT
ajis02-301	258	4	dec	dec	PROPN
ajis02-301	258	5	,	,	PUNCT
ajis02-301	258	6	19(4	19(4	PROPN
ajis02-301	258	7	)	)	PUNCT
ajis02-301	258	8	,	,	PUNCT
ajis02-301	258	9	pp	pp	PROPN
ajis02-301	258	10	.	.	PUNCT
ajis02-301	259	1	465	465	NUM
ajis02-301	259	2	-	-	SYM
ajis02-301	259	3	486	486	NUM
ajis02-301	259	4	kalakota	kalakota	NOUN
ajis02-301	259	5	r.	r.	PROPN
ajis02-301	259	6	and	and	CCONJ
ajis02-301	259	7	whinston	whinston	NOUN
ajis02-301	259	8	,	,	PUNCT
ajis02-301	259	9	a.	a.	NOUN
ajis02-301	259	10	(	(	PUNCT
ajis02-301	259	11	1996	1996	NUM
ajis02-301	259	12	)	)	PUNCT
ajis02-301	259	13	.	.	PUNCT
ajis02-301	260	1	frontiers	frontier	NOUN
ajis02-301	260	2	of	of	ADP
ajis02-301	260	3	electronic	electronic	ADJ
ajis02-301	260	4	commerce	commerce	PROPN
ajis02-301	260	5	.	.	PUNCT
ajis02-301	261	1	addison	addison	PROPN
ajis02-301	261	2	-	-	PUNCT
ajis02-301	261	3	wesley	wesley	PROPN
ajis02-301	261	4	,	,	PUNCT
ajis02-301	261	5	united	united	PROPN
ajis02-301	261	6	states	states	PROPN
ajis02-301	261	7	lawrence	lawrence	PROPN
ajis02-301	261	8	e.	e.	PROPN
ajis02-301	261	9	,	,	PUNCT
ajis02-301	261	10	corbitt	corbitt	PROPN
ajis02-301	261	11	b.	b.	PROPN
ajis02-301	261	12	,	,	PUNCT
ajis02-301	261	13	tidwell	tidwell	PROPN
ajis02-301	261	14	a.	a.	PROPN
ajis02-301	261	15	,	,	PUNCT
ajis02-301	261	16	fisher	fisher	PROPN
ajis02-301	261	17	j.	j.	PROPN
ajis02-301	261	18	and	and	CCONJ
ajis02-301	261	19	lawrence	lawrence	PROPN
ajis02-301	261	20	j.r	j.r	PROPN
ajis02-301	261	21	.	.	PROPN
ajis02-301	261	22	(	(	PUNCT
ajis02-301	261	23	1998	1998	NUM
ajis02-301	261	24	)	)	PUNCT
ajis02-301	261	25	.	.	PUNCT
ajis02-301	262	1	internet	internet	PROPN
ajis02-301	262	2	commerce	commerce	PROPN
ajis02-301	262	3	.	.	PUNCT
ajis02-301	263	1	john	john	PROPN
ajis02-301	263	2	wiley	wiley	PROPN
ajis02-301	263	3	and	and	CCONJ
ajis02-301	263	4	sons	son	NOUN
ajis02-301	263	5	,	,	PUNCT
ajis02-301	263	6	brisbane	brisbane	NOUN
ajis02-301	263	7	,	,	PUNCT
ajis02-301	263	8	australia	australia	PROPN
ajis02-301	263	9	mckeown	mckeown	PROPN
ajis02-301	263	10	p.	p.	PROPN
ajis02-301	263	11	and	and	CCONJ
ajis02-301	263	12	watson	watson	PROPN
ajis02-301	263	13	r.	r.	PROPN
ajis02-301	263	14	(	(	PUNCT
ajis02-301	263	15	1996	1996	NUM
ajis02-301	263	16	)	)	PUNCT
ajis02-301	263	17	.	.	PUNCT
ajis02-301	264	1	metamorphosis	metamorphosis	NOUN
ajis02-301	264	2	a	a	DET
ajis02-301	264	3	guide	guide	NOUN
ajis02-301	264	4	to	to	ADP
ajis02-301	264	5	the	the	DET
ajis02-301	264	6	world	world	NOUN
ajis02-301	264	7	wide	wide	ADJ
ajis02-301	264	8	web	web	NOUN
ajis02-301	264	9	and	and	CCONJ
ajis02-301	264	10	electronic	electronic	ADJ
ajis02-301	264	11	commerce	commerce	NOUN
ajis02-301	264	12	.	.	PUNCT
ajis02-301	265	1	john	john	PROPN
ajis02-301	265	2	wiley	wiley	PROPN
ajis02-301	265	3	and	and	CCONJ
ajis02-301	265	4	sons	son	NOUN
ajis02-301	265	5	,	,	PUNCT
ajis02-301	265	6	new	new	PROPN
ajis02-301	265	7	york	york	PROPN
ajis02-301	265	8	mendelsohn	mendelsohn	PROPN
ajis02-301	265	9	,	,	PUNCT
ajis02-301	265	10	m.	m.	NOUN
ajis02-301	265	11	(	(	PUNCT
ajis02-301	265	12	1992	1992	NUM
ajis02-301	265	13	)	)	PUNCT
ajis02-301	265	14	.	.	PUNCT
ajis02-301	266	1	the	the	DET
ajis02-301	266	2	guide	guide	NOUN
ajis02-301	266	3	to	to	ADP
ajis02-301	266	4	franchising	franchising	NOUN
ajis02-301	266	5	.	.	PUNCT
ajis02-301	267	1	casell	casell	PROPN
ajis02-301	267	2	,	,	PUNCT
ajis02-301	267	3	london	london	PROPN
ajis02-301	267	4	.	.	PUNCT
ajis02-301	268	1	miles	mile	NOUN
ajis02-301	268	2	,	,	PUNCT
ajis02-301	268	3	m.	m.	PROPN
ajis02-301	268	4	b.	b.	PROPN
ajis02-301	268	5	and	and	CCONJ
ajis02-301	268	6	huberman	huberman	NOUN
ajis02-301	268	7	,	,	PUNCT
ajis02-301	268	8	a.m.	a.m.	PROPN
ajis02-301	268	9	(	(	PUNCT
ajis02-301	268	10	1984	1984	NUM
ajis02-301	268	11	)	)	PUNCT
ajis02-301	268	12	.	.	PUNCT
ajis02-301	269	1	qualitative	qualitative	ADJ
ajis02-301	269	2	data	datum	NOUN
ajis02-301	269	3	analysis	analysis	NOUN
ajis02-301	269	4	:	:	PUNCT
ajis02-301	269	5	sourcebook	sourcebook	NOUN
ajis02-301	269	6	of	of	ADP
ajis02-301	269	7	new	new	ADJ
ajis02-301	269	8	methods	method	NOUN
ajis02-301	269	9	.	.	PUNCT
ajis02-301	270	1	sage	sage	NOUN
ajis02-301	270	2	publications	publication	NOUN
ajis02-301	270	3	,	,	PUNCT
ajis02-301	270	4	beverly	beverly	PROPN
ajis02-301	270	5	hills	hill	NOUN
ajis02-301	270	6	nault	nault	NOUN
ajis02-301	270	7	,	,	PUNCT
ajis02-301	270	8	b.r	b.r	PROPN
ajis02-301	270	9	.	.	PROPN
ajis02-301	270	10	(	(	PUNCT
ajis02-301	270	11	1997	1997	NUM
ajis02-301	270	12	)	)	PUNCT
ajis02-301	270	13	.	.	PUNCT
ajis02-301	271	1	mitigating	mitigate	VERB
ajis02-301	271	2	underinvestment	underinvestment	NOUN
ajis02-301	271	3	through	through	ADP
ajis02-301	271	4	an	an	DET
ajis02-301	271	5	it	it	PRON
ajis02-301	271	6	-	-	PUNCT
ajis02-301	271	7	enabled	enable	VERB
ajis02-301	271	8	organisation	organisation	NOUN
ajis02-301	271	9	form	form	NOUN
ajis02-301	271	10	.	.	PUNCT
ajis02-301	272	1	organisation	organisation	NOUN
ajis02-301	272	2	science	science	NOUN
ajis02-301	272	3	,	,	PUNCT
ajis02-301	272	4	8(3	8(3	NUM
ajis02-301	272	5	)	)	PUNCT
ajis02-301	272	6	,	,	PUNCT
ajis02-301	272	7	may	may	PROPN
ajis02-301	272	8	-	-	PUNCT
ajis02-301	272	9	june	june	PROPN
ajis02-301	272	10	,	,	PUNCT
ajis02-301	272	11	pp	pp	PROPN
ajis02-301	272	12	.	.	PUNCT
ajis02-301	273	1	223	223	NUM
ajis02-301	273	2	-	-	SYM
ajis02-301	273	3	234	234	NUM
ajis02-301	273	4	perry	perry	NOUN
ajis02-301	273	5	,	,	PUNCT
ajis02-301	273	6	c.	c.	PROPN
ajis02-301	273	7	(	(	PUNCT
ajis02-301	273	8	1998	1998	NUM
ajis02-301	273	9	)	)	PUNCT
ajis02-301	273	10	.	.	PUNCT
ajis02-301	274	1	processes	process	NOUN
ajis02-301	274	2	of	of	ADP
ajis02-301	274	3	a	a	DET
ajis02-301	274	4	case	case	NOUN
ajis02-301	274	5	study	study	NOUN
ajis02-301	274	6	methodology	methodology	NOUN
ajis02-301	274	7	for	for	ADP
ajis02-301	274	8	postgraduate	postgraduate	ADJ
ajis02-301	274	9	research	research	NOUN
ajis02-301	274	10	in	in	ADP
ajis02-301	274	11	marketing	marketing	NOUN
ajis02-301	274	12	.	.	PUNCT
ajis02-301	275	1	special	special	ADJ
ajis02-301	275	2	joint	joint	ADJ
ajis02-301	275	3	issue	issue	NOUN
ajis02-301	275	4	of	of	ADP
ajis02-301	275	5	european	european	PROPN
ajis02-301	275	6	journal	journal	PROPN
ajis02-301	275	7	of	of	ADP
ajis02-301	275	8	marketing	marketing	NOUN
ajis02-301	275	9	and	and	CCONJ
ajis02-301	275	10	new	new	PROPN
ajis02-301	275	11	zealand	zealand	PROPN
ajis02-301	275	12	journal	journal	PROPN
ajis02-301	275	13	of	of	ADP
ajis02-301	275	14	business	business	NOUN
ajis02-301	275	15	,	,	PUNCT
ajis02-301	275	16	(	(	PUNCT
ajis02-301	275	17	forthcoming	forthcoming	ADJ
ajis02-301	275	18	)	)	PUNCT
ajis02-301	275	19	poorani	poorani	NOUN
ajis02-301	275	20	,	,	PUNCT
ajis02-301	275	21	a.a	a.a	PROPN
ajis02-301	275	22	.	.	PROPN
ajis02-301	275	23	(	(	PUNCT
ajis02-301	275	24	1996	1996	NUM
ajis02-301	275	25	)	)	PUNCT
ajis02-301	275	26	.	.	PUNCT
ajis02-301	276	1	electronic	electronic	ADJ
ajis02-301	276	2	data	datum	NOUN
ajis02-301	276	3	interchange	interchange	NOUN
ajis02-301	276	4	:	:	PUNCT
ajis02-301	276	5	a	a	DET
ajis02-301	276	6	strategic	strategic	ADJ
ajis02-301	276	7	tool	tool	NOUN
ajis02-301	276	8	to	to	PART
ajis02-301	276	9	increase	increase	VERB
ajis02-301	276	10	franchise	franchise	NOUN
ajis02-301	276	11	productivity	productivity	NOUN
ajis02-301	276	12	and	and	CCONJ
ajis02-301	276	13	efficiency	efficiency	NOUN
ajis02-301	276	14	.	.	PUNCT
ajis02-301	277	1	proceedings	proceeding	NOUN
ajis02-301	277	2	of	of	ADP
ajis02-301	277	3	the	the	DET
ajis02-301	277	4	10th	10th	ADJ
ajis02-301	277	5	annual	annual	ADJ
ajis02-301	277	6	conference	conference	NOUN
ajis02-301	277	7	of	of	ADP
ajis02-301	277	8	the	the	DET
ajis02-301	277	9	society	society	NOUN
ajis02-301	277	10	of	of	ADP
ajis02-301	277	11	franchising	franchising	NOUN
ajis02-301	277	12	,	,	PUNCT
ajis02-301	277	13	pp	pp	ADJ
ajis02-301	277	14	.	.	PUNCT
ajis02-301	278	1	2	2	NUM
ajis02-301	278	2	-	-	SYM
ajis02-301	278	3	16	16	NUM
ajis02-301	278	4	sen	sen	PROPN
ajis02-301	278	5	,	,	PUNCT
ajis02-301	278	6	k.c	k.c	PROPN
ajis02-301	278	7	.	.	PROPN
ajis02-301	278	8	and	and	CCONJ
ajis02-301	278	9	lee	lee	PROPN
ajis02-301	278	10	h.l	h.l	PROPN
ajis02-301	278	11	.	.	PROPN
ajis02-301	278	12	(	(	PUNCT
ajis02-301	278	13	1994	1994	NUM
ajis02-301	278	14	)	)	PUNCT
ajis02-301	278	15	.	.	PUNCT
ajis02-301	279	1	the	the	DET
ajis02-301	279	2	impact	impact	NOUN
ajis02-301	279	3	of	of	ADP
ajis02-301	279	4	information	information	NOUN
ajis02-301	279	5	technology	technology	NOUN
ajis02-301	279	6	on	on	ADP
ajis02-301	279	7	the	the	DET
ajis02-301	279	8	franchise	franchise	NOUN
ajis02-301	279	9	decision	decision	NOUN
ajis02-301	279	10	,	,	PUNCT
ajis02-301	279	11	proceedings	proceeding	NOUN
ajis02-301	279	12	of	of	ADP
ajis02-301	279	13	the	the	DET
ajis02-301	279	14	8th	8th	ADJ
ajis02-301	279	15	annual	annual	ADJ
ajis02-301	279	16	conference	conference	NOUN
ajis02-301	279	17	of	of	ADP
ajis02-301	279	18	the	the	DET
ajis02-301	279	19	society	society	NOUN
ajis02-301	279	20	of	of	ADP
ajis02-301	279	21	franchising	franchising	PROPN
ajis02-301	279	22	,	,	PUNCT
ajis02-301	279	23	las	las	PROPN
ajis02-301	279	24	vegas	vegas	PROPN
ajis02-301	279	25	,	,	PUNCT
ajis02-301	279	26	nevada	nevada	PROPN
ajis02-301	279	27	.	.	PUNCT
ajis02-301	279	28	simeonson	simeonson	PROPN
ajis02-301	279	29	,	,	PUNCT
ajis02-301	279	30	r.b	r.b	PROPN
ajis02-301	279	31	.	.	PROPN
ajis02-301	279	32	and	and	CCONJ
ajis02-301	279	33	anstadt	anstadt	ADJ
ajis02-301	279	34	,	,	PUNCT
ajis02-301	279	35	n.	n.	NOUN
ajis02-301	279	36	(	(	PUNCT
ajis02-301	279	37	1993	1993	NUM
ajis02-301	279	38	)	)	PUNCT
ajis02-301	279	39	.	.	PUNCT
ajis02-301	280	1	the	the	DET
ajis02-301	280	2	role	role	NOUN
ajis02-301	280	3	of	of	ADP
ajis02-301	280	4	computers	computer	NOUN
ajis02-301	280	5	and	and	CCONJ
ajis02-301	280	6	automated	automate	VERB
ajis02-301	280	7	systems	system	NOUN
ajis02-301	280	8	.	.	PUNCT
ajis02-301	281	1	in	in	ADP
ajis02-301	281	2	the	the	DET
ajis02-301	281	3	franchising	franchising	NOUN
ajis02-301	281	4	handbook	handbook	NOUN
ajis02-301	281	5	,	,	PUNCT
ajis02-301	281	6	ed	ed	NOUN
ajis02-301	281	7	.	.	PUNCT
ajis02-301	282	1	a.j	a.j	PROPN
ajis02-301	282	2	.	.	PROPN
ajis02-301	282	3	sherman	sherman	PROPN
ajis02-301	282	4	,	,	PUNCT
ajis02-301	282	5	international	international	PROPN
ajis02-301	282	6	franchise	franchise	PROPN
ajis02-301	282	7	association	association	PROPN
ajis02-301	282	8	,	,	PUNCT
ajis02-301	282	9	new	new	PROPN
ajis02-301	282	10	york	york	PROPN
ajis02-301	282	11	.	.	PUNCT
ajis02-301	283	1	thong	thong	PROPN
ajis02-301	283	2	j.	j.	PROPN
ajis02-301	283	3	and	and	CCONJ
ajis02-301	283	4	yap	yap	PROPN
ajis02-301	284	1	c.s	c.s	PROPN
ajis02-301	284	2	.	.	PROPN
ajis02-301	284	3	(	(	PUNCT
ajis02-301	284	4	1995	1995	NUM
ajis02-301	284	5	)	)	PUNCT
ajis02-301	284	6	.	.	PUNCT
ajis02-301	285	1	ceo	ceo	NOUN
ajis02-301	285	2	characteristics	characteristic	NOUN
ajis02-301	285	3	,	,	PUNCT
ajis02-301	285	4	organisational	organisational	ADJ
ajis02-301	285	5	characteristics	characteristic	NOUN
ajis02-301	285	6	,	,	PUNCT
ajis02-301	285	7	and	and	CCONJ
ajis02-301	285	8	information	information	NOUN
ajis02-301	285	9	technology	technology	NOUN
ajis02-301	285	10	adoption	adoption	NOUN
ajis02-301	285	11	in	in	ADP
ajis02-301	285	12	small	small	ADJ
ajis02-301	285	13	business	business	NOUN
ajis02-301	285	14	.	.	PUNCT
ajis02-301	286	1	omega	omega	NOUN
ajis02-301	286	2	,	,	PUNCT
ajis02-301	286	3	aug	aug	PROPN
ajis02-301	286	4	,	,	PUNCT
ajis02-301	286	5	23(4	23(4	NOUN
ajis02-301	286	6	)	)	PUNCT
ajis02-301	286	7	,	,	PUNCT
ajis02-301	286	8	pp	pp	ADP
ajis02-301	286	9	.	.	PUNCT
ajis02-301	287	1	429	429	NUM
ajis02-301	287	2	-	-	SYM
ajis02-301	287	3	442	442	NUM
ajis02-301	287	4	venkatraman	venkatraman	NOUN
ajis02-301	287	5	(	(	PUNCT
ajis02-301	287	6	1991	1991	NUM
ajis02-301	287	7	)	)	PUNCT
ajis02-301	287	8	.	.	PUNCT
ajis02-301	288	1	it	it	PRON
ajis02-301	288	2	induced	induce	VERB
ajis02-301	288	3	business	business	NOUN
ajis02-301	288	4	configuration	configuration	NOUN
ajis02-301	288	5	.	.	PUNCT
ajis02-301	289	1	in	in	ADP
ajis02-301	289	2	the	the	DET
ajis02-301	289	3	corporation	corporation	NOUN
ajis02-301	289	4	of	of	ADP
ajis02-301	289	5	the	the	DET
ajis02-301	289	6	1990s	1990s	NUM
ajis02-301	289	7	,	,	PUNCT
ajis02-301	289	8	ed	ed	NOUN
ajis02-301	289	9	.	.	PUNCT
ajis02-301	289	10	m.	m.	PROPN
ajis02-301	289	11	scott	scott	PROPN
ajis02-301	289	12	morton	morton	PROPN
ajis02-301	289	13	,	,	PUNCT
ajis02-301	289	14	chapter	chapter	NOUN
ajis02-301	289	15	5	5	NUM
ajis02-301	289	16	,	,	PUNCT
ajis02-301	289	17	oxford	oxford	PROPN
ajis02-301	289	18	university	university	PROPN
ajis02-301	289	19	press	press	NOUN
ajis02-301	289	20	,	,	PUNCT
ajis02-301	289	21	new	new	PROPN
ajis02-301	289	22	york	york	PROPN
ajis02-301	289	23	.	.	PROPN
ajis02-301	289	24	11	11	NUM
ajis02-301	289	25	ajis	ajis	NOUN
ajis02-301	289	26	vol	vol	NOUN
ajis02-301	289	27	.	.	PROPN
ajis02-301	289	28	6	6	NUM
ajis02-301	289	29	no	no	NOUN
ajis02-301	289	30	.	.	NOUN
ajis02-301	289	31	2	2	NUM
ajis02-301	289	32	may	may	PROPN
ajis02-301	289	33	1999	1999	NUM
ajis02-301	289	34	webster	webster	PROPN
ajis02-301	289	35	,	,	PUNCT
ajis02-301	289	36	j.	j.	PROPN
ajis02-301	289	37	(	(	PUNCT
ajis02-301	289	38	1995	1995	NUM
ajis02-301	289	39	)	)	PUNCT
ajis02-301	289	40	.	.	PUNCT
ajis02-301	290	1	networks	network	NOUN
ajis02-301	290	2	of	of	ADP
ajis02-301	290	3	collaboration	collaboration	NOUN
ajis02-301	290	4	or	or	CCONJ
ajis02-301	290	5	conflict	conflict	NOUN
ajis02-301	290	6	?	?	PUNCT
ajis02-301	291	1	electronic	electronic	ADJ
ajis02-301	291	2	data	datum	NOUN
ajis02-301	291	3	interchange	interchange	NOUN
ajis02-301	291	4	and	and	CCONJ
ajis02-301	291	5	power	power	NOUN
ajis02-301	291	6	in	in	ADP
ajis02-301	291	7	the	the	DET
ajis02-301	291	8	supply	supply	NOUN
ajis02-301	291	9	chain	chain	NOUN
ajis02-301	291	10	.	.	PUNCT
ajis02-301	292	1	journal	journal	NOUN
ajis02-301	292	2	of	of	ADP
ajis02-301	292	3	strategic	strategic	ADJ
ajis02-301	292	4	information	information	NOUN
ajis02-301	292	5	systems	system	NOUN
ajis02-301	292	6	,	,	PUNCT
ajis02-301	292	7	4(1	4(1	NOUN
ajis02-301	292	8	)	)	PUNCT
ajis02-301	292	9	,	,	PUNCT
ajis02-301	292	10	pp	pp	PROPN
ajis02-301	292	11	.	.	PUNCT
ajis02-301	293	1	31	31	NUM
ajis02-301	293	2	-	-	SYM
ajis02-301	293	3	43	43	NUM
ajis02-301	293	4	yin	yin	PROPN
ajis02-301	293	5	r.k	r.k	PROPN
ajis02-301	293	6	.	.	PROPN
ajis02-301	293	7	(	(	PUNCT
ajis02-301	293	8	1994	1994	NUM
ajis02-301	293	9	)	)	PUNCT
ajis02-301	293	10	.	.	PUNCT
ajis02-301	294	1	case	case	NOUN
ajis02-301	294	2	study	study	NOUN
ajis02-301	294	3	research	research	NOUN
ajis02-301	294	4	:	:	PUNCT
ajis02-301	294	5	design	design	NOUN
ajis02-301	294	6	and	and	CCONJ
ajis02-301	294	7	method	method	NOUN
ajis02-301	294	8	,	,	PUNCT
ajis02-301	294	9	2nd	2nd	PROPN
ajis02-301	294	10	edition	edition	NOUN
ajis02-301	294	11	.	.	PUNCT
ajis02-301	295	1	sage	sage	NOUN
ajis02-301	295	2	publications	publication	NOUN
ajis02-301	295	3	,	,	PUNCT
ajis02-301	295	4	london	london	PROPN
ajis02-301	295	5	12	12	NUM