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VOLUME 18 NUMBER 3 2014 

Australasian Journal of 
Information Systems 

ISSN 1449-8618 EISSN 1326-2238 



Australasian Journal of Information Systems Volume 18 Number 3 2014 

1 

AUSTRALASIAN JOURNAL OF INFORMATION SYSTEMS 
(ISSN 1326-2238 EISSN 1449-8618) 

 
Published by 

Australasian Chapter of the Association for Information Systems (AAIS) 
Website hosted by The Australian Computer Society (ACS) 

 
ADVISORY BOARD 

Dr Deborah Bunker, The University of Sydney (ACPHIS President) 
Dr Glenn Stewart, Queensland University of Technology (AAIS President) 

Dr Dennis Viehland (PHIS-NZ President) 
Dr Mark Toleman, University of Southern Queensland (ACPHIS Past President) 

Dr Don Kerr, University of the Sunshine Coast (AAIS Past President) 
Dr Felix Tan (PHIS-NZ Nominee) 

 
EDITOR-IN-CHIEF 

Dr John Lamp, Deakin University 
 

SECTION EDITORS IN THIS ISSUE 
Nabeel Al-Qirim, Stephen Burgess, Craig Parker, John Campbell, Dale MacKrell, Anette Mills, 
Adele Lee, Lemai Nguyen, Erwin Fielt, Darryl Coulthard, Michael Chilton, Amir H. Ghapanchi, 

Helen Hasan, Michael Lane, Christine Owen, Mark Freeman, Eric Chan, Ryan Ko 
 

REVIEWERS IN THIS ISSUE 
Heather Gray, Gerald Goh, Lundy Lewis, Lois Burgess, Brychan Thomas, Steven Curnin, Karyn 

Bosomworth, Matt Halliwell, Holly Tootell, Kenneth Stevens, Nipon Parinyavuttichai, Sai Honig, 
Vivek Agrawal 

 
PREVIOUS EDITORS-IN-CHIEF 

Dr Kathy Lynch, University of the Sunshine Coast (2012-2013) 
Dr Jon Heales, University of Queensland (2009-2012) 

Dr Craig McDonald, University of Queensland (2006-2009) 
Dr Rob MacGregor, University of Wollongong (Founding Editor: 1993 - 2006) 

 
SUBMISSIONS AND SUBSCRIPTIONS 

Details of journal scope and instructions to authors can be found on the journal’s website:  
http://journal.acs.org.au/index.php/ajis/about/submissions#authorGuidelines.  

The journal is free to access online, however, please contact the Editor-in-Chief for information 
regarding purchase of hard copies of the journal. 

 
ENQUIRIES AND COMMENTS 

Editorial enquires should be directed to 
AJIS Editor-in-Chief (AJIS.EiC@gmail.com)