id	keyword
ajis02-1966	response surface
ajis02-1966	predictor variable
ajis02-1966	outcome variable
ajis02-1966	customer
ajis02-1966	surface methodology
ajis02-1966	variables
ajis02-1966	regression
ajis02-1966	line
ajis02-1966	experience
ajis02-1966	customer expectations
ajis02-1966	relationship
ajis02-1966	customer satisfaction
ajis02-1966	research
ajis02-1966	customer experience
ajis02-1966	information
ajis02-1966	systems
ajis02-1966	model
ajis02-1966	journal