id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
issue-2406	Justinas, Kisieliauskas; Basha Anas, Shamsi; Mantautas, Račkauskas	CHAT MARKETING'S IMPACT ON CUSTOMER SUPPORT SATISFACTION IN FINANCIAL STARTUPS	2024	13	.pdf	application/pdf	9640	401	46	Keywords: chat marketing, chatbots, customer satisfaction, customer support, customer support satisfaction, live agents. The authors will use this method to find the dimensions that will be used in the survey as well as the dimensions that will be extracted from the financial startups in the flow of customer chats.	cache/issue-2406.pdf	txt/issue-2406.txt