id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
issue-3013	Mapungwana, Chenai; Nyanga, Takupiwa; Kayambazinthu Msosa, Steven	EXPLORING THE ROLE OF INFORMAL ORGANISATIONAL CULTURE ON SERVICE DELIVERY: CASE OF A LOCAL AUTHORITY IN ZIMBABAWE	2025	11	.pdf	application/pdf	7982	466	36	The present study set out to explore the role of informal organisational culture on service delivery at a selected local authority in Zimbabwe. Keywords: informal organisational culture, service delivery, city, local authority.	cache/issue-3013.pdf	txt/issue-3013.txt