id sid tid token lemma pos issue-1258 1 1 baltic baltic PROPN issue-1258 1 2 journal journal PROPN issue-1258 1 3 of of ADP issue-1258 1 4 economic economic ADJ issue-1258 1 5 studies study NOUN issue-1258 1 6 35 35 NUM issue-1258 1 7 vol vol NOUN issue-1258 1 8 . . PROPN issue-1258 1 9 7 7 NUM issue-1258 1 10 no no NOUN issue-1258 1 11 . . NOUN issue-1258 1 12 4 4 NUM issue-1258 1 13 , , PUNCT issue-1258 1 14 2021 2021 NUM issue-1258 1 15 corresponding correspond VERB issue-1258 1 16 author author NOUN issue-1258 1 17 : : PUNCT issue-1258 1 18 1 1 NUM issue-1258 1 19 odessa odessa ADJ issue-1258 1 20 state state PROPN issue-1258 1 21 university university PROPN issue-1258 1 22 of of ADP issue-1258 1 23 internal internal PROPN issue-1258 1 24 affairs affairs PROPN issue-1258 1 25 , , PUNCT issue-1258 1 26 ukraine ukraine NOUN issue-1258 1 27 . . PUNCT issue-1258 2 1 2 2 NUM issue-1258 2 2 international international ADJ issue-1258 2 3 university university NOUN issue-1258 2 4 of of ADP issue-1258 2 5 economics economic NOUN issue-1258 2 6 and and CCONJ issue-1258 2 7 humanities humanity NOUN issue-1258 2 8 named name VERB issue-1258 2 9 after after ADP issue-1258 2 10 academician academician PROPN issue-1258 2 11 stepan stepan PROPN issue-1258 2 12 demianchuk demianchuk PROPN issue-1258 2 13 , , PUNCT issue-1258 2 14 ukraine ukraine NOUN issue-1258 2 15 . . PUNCT issue-1258 3 1 e e X issue-1258 3 2 - - NOUN issue-1258 3 3 mail mail NOUN issue-1258 3 4 : : PUNCT issue-1258 4 1 milabogush@mail.com milabogush@mail.com X issue-1258 4 2 orcid orcid NOUN issue-1258 4 3 : : PUNCT issue-1258 4 4 https://orcid.org/0000-0002-2494-6111 https://orcid.org/0000-0002-2494-6111 PROPN issue-1258 4 5 doi doi PROPN issue-1258 4 6 : : PUNCT issue-1258 4 7 https://doi.org/10.30525/2256-0742/2021-7-4-35-42 https://doi.org/10.30525/2256-0742/2021-7-4-35-42 NOUN issue-1258 4 8 implementation implementation NOUN issue-1258 4 9 of of ADP issue-1258 4 10 the the DET issue-1258 4 11 state state NOUN issue-1258 4 12 policy policy NOUN issue-1258 4 13 registration registration NOUN issue-1258 4 14 of of ADP issue-1258 4 15 property property NOUN issue-1258 4 16 rights right NOUN issue-1258 4 17 using use VERB issue-1258 4 18 benchmarking benchmarke VERB issue-1258 4 19 methods method NOUN issue-1258 4 20 oleg oleg PROPN issue-1258 4 21 bolgar1 bolgar1 PROPN issue-1258 4 22 , , PUNCT issue-1258 4 23 liudmyla liudmyla ADJ issue-1258 4 24 bogush2 bogush2 PROPN issue-1258 4 25 abstract abstract NOUN issue-1258 4 26 . . PUNCT issue-1258 5 1 the the DET issue-1258 5 2 subject subject NOUN issue-1258 5 3 of of ADP issue-1258 5 4 the the DET issue-1258 5 5 study study NOUN issue-1258 5 6 is be AUX issue-1258 5 7 organizational organizational ADJ issue-1258 5 8 and and CCONJ issue-1258 5 9 economic economic ADJ issue-1258 5 10 relations relation NOUN issue-1258 5 11 that that SCONJ issue-1258 5 12 arising arise VERB issue-1258 5 13 in in ADP issue-1258 5 14 the the DET issue-1258 5 15 application application NOUN issue-1258 5 16 of of ADP issue-1258 5 17 market market NOUN issue-1258 5 18 instruments instrument NOUN issue-1258 5 19 of of ADP issue-1258 5 20 regulation regulation NOUN issue-1258 5 21 of of ADP issue-1258 5 22 public public ADJ issue-1258 5 23 services service NOUN issue-1258 5 24 for for ADP issue-1258 5 25 the the DET issue-1258 5 26 registration registration NOUN issue-1258 5 27 of of ADP issue-1258 5 28 rights right NOUN issue-1258 5 29 . . PUNCT issue-1258 6 1 methodology methodology NOUN issue-1258 6 2 . . PUNCT issue-1258 7 1 the the DET issue-1258 7 2 instrumental instrumental ADJ issue-1258 7 3 and and CCONJ issue-1258 7 4 methodological methodological ADJ issue-1258 7 5 apparatus apparatus NOUN issue-1258 7 6 of of ADP issue-1258 7 7 the the DET issue-1258 7 8 research research NOUN issue-1258 7 9 is be AUX issue-1258 7 10 formed form VERB issue-1258 7 11 by by ADP issue-1258 7 12 the the DET issue-1258 7 13 applied apply VERB issue-1258 7 14 methods method NOUN issue-1258 7 15 of of ADP issue-1258 7 16 economic economic ADJ issue-1258 7 17 analysis analysis NOUN issue-1258 7 18 of of ADP issue-1258 7 19 the the DET issue-1258 7 20 activities activity NOUN issue-1258 7 21 of of ADP issue-1258 7 22 organizations organization NOUN issue-1258 7 23 in in ADP issue-1258 7 24 the the DET issue-1258 7 25 service service NOUN issue-1258 7 26 sector sector NOUN issue-1258 7 27 , , PUNCT issue-1258 7 28 statistical statistical ADJ issue-1258 7 29 methods method NOUN issue-1258 7 30 , , PUNCT issue-1258 7 31 selective selective ADJ issue-1258 7 32 observation observation NOUN issue-1258 7 33 , , PUNCT issue-1258 7 34 the the DET issue-1258 7 35 method method NOUN issue-1258 7 36 of of ADP issue-1258 7 37 economic economic ADJ issue-1258 7 38 and and CCONJ issue-1258 7 39 mathematical mathematical ADJ issue-1258 7 40 modelling modelling NOUN issue-1258 7 41 , , PUNCT issue-1258 7 42 grouping grouping NOUN issue-1258 7 43 , , PUNCT issue-1258 7 44 generalization generalization NOUN issue-1258 7 45 , , PUNCT issue-1258 7 46 expert expert NOUN issue-1258 7 47 assessments assessment NOUN issue-1258 7 48 , , PUNCT issue-1258 7 49 methods method NOUN issue-1258 7 50 of of ADP issue-1258 7 51 economic economic ADJ issue-1258 7 52 theory theory NOUN issue-1258 7 53 , , PUNCT issue-1258 7 54 marketing marketing NOUN issue-1258 7 55 , , PUNCT issue-1258 7 56 etc etc X issue-1258 7 57 . . X issue-1258 8 1 the the DET issue-1258 8 2 aim aim NOUN issue-1258 8 3 of of ADP issue-1258 8 4 the the DET issue-1258 8 5 article article NOUN issue-1258 8 6 is be AUX issue-1258 8 7 to to PART issue-1258 8 8 develop develop VERB issue-1258 8 9 theoretical theoretical ADJ issue-1258 8 10 and and CCONJ issue-1258 8 11 methodological methodological ADJ issue-1258 8 12 provisions provision NOUN issue-1258 8 13 , , PUNCT issue-1258 8 14 as as ADV issue-1258 8 15 well well ADV issue-1258 8 16 as as ADP issue-1258 8 17 the the DET issue-1258 8 18 development development NOUN issue-1258 8 19 of of ADP issue-1258 8 20 practical practical ADJ issue-1258 8 21 recommendations recommendation NOUN issue-1258 8 22 to to PART issue-1258 8 23 improve improve VERB issue-1258 8 24 the the DET issue-1258 8 25 process process NOUN issue-1258 8 26 of of ADP issue-1258 8 27 providing provide VERB issue-1258 8 28 public public ADJ issue-1258 8 29 services service NOUN issue-1258 8 30 for for ADP issue-1258 8 31 the the DET issue-1258 8 32 registration registration NOUN issue-1258 8 33 of of ADP issue-1258 8 34 property property NOUN issue-1258 8 35 rights right NOUN issue-1258 8 36 on on ADP issue-1258 8 37 the the DET issue-1258 8 38 basis basis NOUN issue-1258 8 39 of of ADP issue-1258 8 40 benchmarking benchmarke VERB issue-1258 8 41 . . PUNCT issue-1258 9 1 the the DET issue-1258 9 2 results result NOUN issue-1258 9 3 of of ADP issue-1258 9 4 the the DET issue-1258 9 5 study study NOUN issue-1258 9 6 showed show VERB issue-1258 9 7 that that SCONJ issue-1258 9 8 the the DET issue-1258 9 9 current current ADJ issue-1258 9 10 state state NOUN issue-1258 9 11 of of ADP issue-1258 9 12 the the DET issue-1258 9 13 public public ADJ issue-1258 9 14 services service NOUN issue-1258 9 15 sector sector NOUN issue-1258 9 16 is be AUX issue-1258 9 17 characterized characterize VERB issue-1258 9 18 by by ADP issue-1258 9 19 uneven uneven ADJ issue-1258 9 20 development development NOUN issue-1258 9 21 and and CCONJ issue-1258 9 22 use use NOUN issue-1258 9 23 of of ADP issue-1258 9 24 modern modern ADJ issue-1258 9 25 forms form NOUN issue-1258 9 26 and and CCONJ issue-1258 9 27 methods method NOUN issue-1258 9 28 of of ADP issue-1258 9 29 their their PRON issue-1258 9 30 management management NOUN issue-1258 9 31 . . PUNCT issue-1258 10 1 improvement improvement NOUN issue-1258 10 2 of of ADP issue-1258 10 3 the the DET issue-1258 10 4 system system NOUN issue-1258 10 5 of of ADP issue-1258 10 6 management management NOUN issue-1258 10 7 of of ADP issue-1258 10 8 public public ADJ issue-1258 10 9 services service NOUN issue-1258 10 10 involves involve VERB issue-1258 10 11 studying study VERB issue-1258 10 12 the the DET issue-1258 10 13 application application NOUN issue-1258 10 14 of of ADP issue-1258 10 15 best good ADJ issue-1258 10 16 practices practice NOUN issue-1258 10 17 , , PUNCT issue-1258 10 18 finding find VERB issue-1258 10 19 solutions solution NOUN issue-1258 10 20 for for ADP issue-1258 10 21 those those DET issue-1258 10 22 areas area NOUN issue-1258 10 23 where where SCONJ issue-1258 10 24 the the DET issue-1258 10 25 gap gap NOUN issue-1258 10 26 between between ADP issue-1258 10 27 the the DET issue-1258 10 28 desired desire VERB issue-1258 10 29 and and CCONJ issue-1258 10 30 actual actual ADJ issue-1258 10 31 state state NOUN issue-1258 10 32 of of ADP issue-1258 10 33 public public ADJ issue-1258 10 34 services service NOUN issue-1258 10 35 is be AUX issue-1258 10 36 maximum maximum ADJ issue-1258 10 37 or or CCONJ issue-1258 10 38 exceeds exceed VERB issue-1258 10 39 accepted accept VERB issue-1258 10 40 standards standard NOUN issue-1258 10 41 . . PUNCT issue-1258 11 1 benchmarking benchmarke VERB issue-1258 11 2 is be AUX issue-1258 11 3 the the DET issue-1258 11 4 most most ADV issue-1258 11 5 suitable suitable ADJ issue-1258 11 6 tool tool NOUN issue-1258 11 7 for for ADP issue-1258 11 8 solving solve VERB issue-1258 11 9 these these DET issue-1258 11 10 problems problem NOUN issue-1258 11 11 . . PUNCT issue-1258 12 1 conclusion conclusion NOUN issue-1258 12 2 . . PUNCT issue-1258 13 1 the the DET issue-1258 13 2 development development NOUN issue-1258 13 3 of of ADP issue-1258 13 4 public public ADJ issue-1258 13 5 services service NOUN issue-1258 13 6 for for ADP issue-1258 13 7 the the DET issue-1258 13 8 registration registration NOUN issue-1258 13 9 of of ADP issue-1258 13 10 property property NOUN issue-1258 13 11 rights right NOUN issue-1258 13 12 is be AUX issue-1258 13 13 a a DET issue-1258 13 14 process process NOUN issue-1258 13 15 of of ADP issue-1258 13 16 consecutive consecutive ADJ issue-1258 13 17 management management NOUN issue-1258 13 18 decisions decision NOUN issue-1258 13 19 , , PUNCT issue-1258 13 20 based base VERB issue-1258 13 21 on on ADP issue-1258 13 22 which which PRON issue-1258 13 23 methods method NOUN issue-1258 13 24 and and CCONJ issue-1258 13 25 ways way NOUN issue-1258 13 26 to to PART issue-1258 13 27 improve improve VERB issue-1258 13 28 the the DET issue-1258 13 29 effectiveness effectiveness NOUN issue-1258 13 30 of of ADP issue-1258 13 31 their their PRON issue-1258 13 32 provision provision NOUN issue-1258 13 33 are be AUX issue-1258 13 34 determined determine VERB issue-1258 13 35 . . PUNCT issue-1258 14 1 each each DET issue-1258 14 2 stage stage NOUN issue-1258 14 3 of of ADP issue-1258 14 4 the the DET issue-1258 14 5 benchmarking benchmarke VERB issue-1258 14 6 process process NOUN issue-1258 14 7 is be AUX issue-1258 14 8 characterized characterize VERB issue-1258 14 9 by by ADP issue-1258 14 10 a a DET issue-1258 14 11 high high ADJ issue-1258 14 12 degree degree NOUN issue-1258 14 13 of of ADP issue-1258 14 14 responsibility responsibility NOUN issue-1258 14 15 of of ADP issue-1258 14 16 the the DET issue-1258 14 17 decisions decision NOUN issue-1258 14 18 made make VERB issue-1258 14 19 , , PUNCT issue-1258 14 20 since since SCONJ issue-1258 14 21 the the DET issue-1258 14 22 wrong wrong ADJ issue-1258 14 23 choice choice NOUN issue-1258 14 24 at at ADP issue-1258 14 25 one one NUM issue-1258 14 26 stage stage NOUN issue-1258 14 27 will will AUX issue-1258 14 28 lead lead VERB issue-1258 14 29 to to ADP issue-1258 14 30 incorrect incorrect ADJ issue-1258 14 31 conclusions conclusion NOUN issue-1258 14 32 and and CCONJ issue-1258 14 33 results result NOUN issue-1258 14 34 of of ADP issue-1258 14 35 subsequent subsequent ADJ issue-1258 14 36 stages stage NOUN issue-1258 14 37 . . PUNCT issue-1258 15 1 therefore therefore ADV issue-1258 15 2 , , PUNCT issue-1258 15 3 when when SCONJ issue-1258 15 4 developing develop VERB issue-1258 15 5 a a DET issue-1258 15 6 system system NOUN issue-1258 15 7 of of ADP issue-1258 15 8 public public ADJ issue-1258 15 9 services service NOUN issue-1258 15 10 for for ADP issue-1258 15 11 the the DET issue-1258 15 12 registration registration NOUN issue-1258 15 13 of of ADP issue-1258 15 14 property property NOUN issue-1258 15 15 rights right NOUN issue-1258 15 16 , , PUNCT issue-1258 15 17 a a DET issue-1258 15 18 consistent consistent ADJ issue-1258 15 19 algorithm algorithm NOUN issue-1258 15 20 that that PRON issue-1258 15 21 meets meet VERB issue-1258 15 22 the the DET issue-1258 15 23 requirements requirement NOUN issue-1258 15 24 of of ADP issue-1258 15 25 management management NOUN issue-1258 15 26 is be AUX issue-1258 15 27 needed need VERB issue-1258 15 28 . . PUNCT issue-1258 16 1 the the DET issue-1258 16 2 benchmarking benchmarke VERB issue-1258 16 3 process process NOUN issue-1258 16 4 is be AUX issue-1258 16 5 constant constant ADJ issue-1258 16 6 and and CCONJ issue-1258 16 7 regular regular ADJ issue-1258 16 8 . . PUNCT issue-1258 17 1 property property NOUN issue-1258 17 2 rights right NOUN issue-1258 17 3 registration registration NOUN issue-1258 17 4 authorities authority NOUN issue-1258 17 5 , , PUNCT issue-1258 17 6 being be AUX issue-1258 17 7 monopolists monopolist NOUN issue-1258 17 8 in in ADP issue-1258 17 9 providing provide VERB issue-1258 17 10 registration registration NOUN issue-1258 17 11 services service NOUN issue-1258 17 12 at at ADP issue-1258 17 13 the the DET issue-1258 17 14 regional regional ADJ issue-1258 17 15 level level NOUN issue-1258 17 16 , , PUNCT issue-1258 17 17 implement implement VERB issue-1258 17 18 the the DET issue-1258 17 19 function function NOUN issue-1258 17 20 of of ADP issue-1258 17 21 satisfying satisfy VERB issue-1258 17 22 the the DET issue-1258 17 23 needs need NOUN issue-1258 17 24 of of ADP issue-1258 17 25 the the DET issue-1258 17 26 population population NOUN issue-1258 17 27 and and CCONJ issue-1258 17 28 are be AUX issue-1258 17 29 financed finance VERB issue-1258 17 30 from from ADP issue-1258 17 31 the the DET issue-1258 17 32 budget budget NOUN issue-1258 17 33 . . PUNCT issue-1258 18 1 a a DET issue-1258 18 2 number number NOUN issue-1258 18 3 of of ADP issue-1258 18 4 reasons reason NOUN issue-1258 18 5 , , PUNCT issue-1258 18 6 such such ADJ issue-1258 18 7 as as ADP issue-1258 18 8 the the DET issue-1258 18 9 impersonality impersonality NOUN issue-1258 18 10 of of ADP issue-1258 18 11 budget budget NOUN issue-1258 18 12 funds fund NOUN issue-1258 18 13 , , PUNCT issue-1258 18 14 indirect indirect ADJ issue-1258 18 15 interaction interaction NOUN issue-1258 18 16 between between ADP issue-1258 18 17 the the DET issue-1258 18 18 consumer consumer NOUN issue-1258 18 19 and and CCONJ issue-1258 18 20 the the DET issue-1258 18 21 service service NOUN issue-1258 18 22 producer producer NOUN issue-1258 18 23 , , PUNCT issue-1258 18 24 lack lack NOUN issue-1258 18 25 of of ADP issue-1258 18 26 motivation motivation NOUN issue-1258 18 27 of of ADP issue-1258 18 28 employees employee NOUN issue-1258 18 29 to to PART issue-1258 18 30 meet meet VERB issue-1258 18 31 public public ADJ issue-1258 18 32 needs need NOUN issue-1258 18 33 , , PUNCT issue-1258 18 34 lead lead VERB issue-1258 18 35 to to ADP issue-1258 18 36 the the DET issue-1258 18 37 emergence emergence NOUN issue-1258 18 38 and and CCONJ issue-1258 18 39 increase increase NOUN issue-1258 18 40 of of ADP issue-1258 18 41 gaps gap NOUN issue-1258 18 42 in in ADP issue-1258 18 43 the the DET issue-1258 18 44 perception perception NOUN issue-1258 18 45 of of ADP issue-1258 18 46 consumers consumer NOUN issue-1258 18 47 and and CCONJ issue-1258 18 48 service service NOUN issue-1258 18 49 producers producer NOUN issue-1258 18 50 . . PUNCT issue-1258 19 1 in in ADP issue-1258 19 2 turn turn NOUN issue-1258 19 3 , , PUNCT issue-1258 19 4 benchmarking benchmarke VERB issue-1258 19 5 is be AUX issue-1258 19 6 a a DET issue-1258 19 7 reliable reliable ADJ issue-1258 19 8 tool tool NOUN issue-1258 19 9 for for ADP issue-1258 19 10 optimizing optimize VERB issue-1258 19 11 the the DET issue-1258 19 12 process process NOUN issue-1258 19 13 of of ADP issue-1258 19 14 providing provide VERB issue-1258 19 15 the the DET issue-1258 19 16 services service NOUN issue-1258 19 17 in in ADP issue-1258 19 18 question question NOUN issue-1258 19 19 and and CCONJ issue-1258 19 20 minimizing minimize VERB issue-1258 19 21 these these DET issue-1258 19 22 gaps gap NOUN issue-1258 19 23 . . PUNCT issue-1258 20 1 key key ADJ issue-1258 20 2 words word NOUN issue-1258 20 3 : : PUNCT issue-1258 20 4 benchmarking benchmarke VERB issue-1258 20 5 , , PUNCT issue-1258 20 6 state state NOUN issue-1258 20 7 registration registration NOUN issue-1258 20 8 , , PUNCT issue-1258 20 9 property property NOUN issue-1258 20 10 rights right NOUN issue-1258 20 11 , , PUNCT issue-1258 20 12 quality quality NOUN issue-1258 20 13 of of ADP issue-1258 20 14 services service NOUN issue-1258 20 15 , , PUNCT issue-1258 20 16 service service NOUN issue-1258 20 17 economy economy NOUN issue-1258 20 18 , , PUNCT issue-1258 20 19 public public ADJ issue-1258 20 20 goods good NOUN issue-1258 20 21 , , PUNCT issue-1258 20 22 management management NOUN issue-1258 20 23 tools tool NOUN issue-1258 20 24 , , PUNCT issue-1258 20 25 market market NOUN issue-1258 20 26 tools tool NOUN issue-1258 20 27 . . PUNCT issue-1258 21 1 jel jel PROPN issue-1258 21 2 classification classification PROPN issue-1258 21 3 : : PUNCT issue-1258 21 4 m31 m31 NOUN issue-1258 21 5 , , PUNCT issue-1258 21 6 i20 i20 PROPN issue-1258 21 7 , , PUNCT issue-1258 21 8 h82 h82 PROPN issue-1258 21 9 , , PUNCT issue-1258 21 10 g21 g21 PROPN issue-1258 21 11 , , PUNCT issue-1258 21 12 p51 p51 PROPN issue-1258 21 13 1 1 NUM issue-1258 21 14 . . PUNCT issue-1258 21 15 introduction introduction NOUN issue-1258 21 16 the the DET issue-1258 21 17 current current ADJ issue-1258 21 18 level level NOUN issue-1258 21 19 of of ADP issue-1258 21 20 development development NOUN issue-1258 21 21 of of ADP issue-1258 21 22 socio socio NOUN issue-1258 21 23 - - PUNCT issue-1258 21 24 economic economic ADJ issue-1258 21 25 relations relation NOUN issue-1258 21 26 is be AUX issue-1258 21 27 characterized characterize VERB issue-1258 21 28 by by ADP issue-1258 21 29 the the DET issue-1258 21 30 dominant dominant ADJ issue-1258 21 31 role role NOUN issue-1258 21 32 of of ADP issue-1258 21 33 the the DET issue-1258 21 34 service service NOUN issue-1258 21 35 sector sector NOUN issue-1258 21 36 , , PUNCT issue-1258 21 37 the the DET issue-1258 21 38 intensification intensification NOUN issue-1258 21 39 of of ADP issue-1258 21 40 scientific scientific ADJ issue-1258 21 41 and and CCONJ issue-1258 21 42 technological technological ADJ issue-1258 21 43 progress progress NOUN issue-1258 21 44 and and CCONJ issue-1258 21 45 the the DET issue-1258 21 46 integration integration NOUN issue-1258 21 47 of of ADP issue-1258 21 48 economic economic ADJ issue-1258 21 49 entities entity NOUN issue-1258 21 50 . . PUNCT issue-1258 22 1 the the DET issue-1258 22 2 centerpiece centerpiece NOUN issue-1258 22 3 in in ADP issue-1258 22 4 the the DET issue-1258 22 5 development development NOUN issue-1258 22 6 of of ADP issue-1258 22 7 the the DET issue-1258 22 8 service service NOUN issue-1258 22 9 sector sector NOUN issue-1258 22 10 is be AUX issue-1258 22 11 people people NOUN issue-1258 22 12 as as ADP issue-1258 22 13 consumers consumer NOUN issue-1258 22 14 and and CCONJ issue-1258 22 15 as as ADP issue-1258 22 16 carriers carrier NOUN issue-1258 22 17 of of ADP issue-1258 22 18 human human ADJ issue-1258 22 19 capital capital NOUN issue-1258 22 20 , , PUNCT issue-1258 22 21 which which PRON issue-1258 22 22 is be AUX issue-1258 22 23 the the DET issue-1258 22 24 most most ADV issue-1258 22 25 important important ADJ issue-1258 22 26 factor factor NOUN issue-1258 22 27 in in ADP issue-1258 22 28 economic economic ADJ issue-1258 22 29 growth growth NOUN issue-1258 22 30 . . PUNCT issue-1258 23 1 the the DET issue-1258 23 2 activities activity NOUN issue-1258 23 3 of of ADP issue-1258 23 4 market market NOUN issue-1258 23 5 entities entity NOUN issue-1258 23 6 are be AUX issue-1258 23 7 aimed aim VERB issue-1258 23 8 at at ADP issue-1258 23 9 maximizing maximize VERB issue-1258 23 10 the the DET issue-1258 23 11 satisfaction satisfaction NOUN issue-1258 23 12 of of ADP issue-1258 23 13 service service NOUN issue-1258 23 14 needs need NOUN issue-1258 23 15 . . PUNCT issue-1258 24 1 the the DET issue-1258 24 2 role role NOUN issue-1258 24 3 of of ADP issue-1258 24 4 the the DET issue-1258 24 5 state state NOUN issue-1258 24 6 in in ADP issue-1258 24 7 the the DET issue-1258 24 8 service service NOUN issue-1258 24 9 economy economy NOUN issue-1258 24 10 is be AUX issue-1258 24 11 reduced reduce VERB issue-1258 24 12 , , PUNCT issue-1258 24 13 on on ADP issue-1258 24 14 the the DET issue-1258 24 15 one one NUM issue-1258 24 16 hand hand NOUN issue-1258 24 17 , , PUNCT issue-1258 24 18 to to ADP issue-1258 24 19 the the DET issue-1258 24 20 regulation regulation NOUN issue-1258 24 21 of of ADP issue-1258 24 22 the the DET issue-1258 24 23 service service NOUN issue-1258 24 24 sector sector NOUN issue-1258 24 25 , , PUNCT issue-1258 24 26 and and CCONJ issue-1258 24 27 on on ADP issue-1258 24 28 the the DET issue-1258 24 29 other other ADJ issue-1258 24 30 hand hand NOUN issue-1258 24 31 , , PUNCT issue-1258 24 32 to to ADP issue-1258 24 33 the the DET issue-1258 24 34 provision provision NOUN issue-1258 24 35 of of ADP issue-1258 24 36 a a DET issue-1258 24 37 wide wide ADJ issue-1258 24 38 range range NOUN issue-1258 24 39 of of ADP issue-1258 24 40 public public ADJ issue-1258 24 41 services service NOUN issue-1258 24 42 to to ADP issue-1258 24 43 economic economic ADJ issue-1258 24 44 entities entity NOUN issue-1258 24 45 and and CCONJ issue-1258 24 46 citizens citizen NOUN issue-1258 24 47 . . PUNCT issue-1258 25 1 government government NOUN issue-1258 25 2 services service NOUN issue-1258 25 3 are be AUX issue-1258 25 4 of of ADP issue-1258 25 5 paramount paramount ADJ issue-1258 25 6 , , PUNCT issue-1258 25 7 strategic strategic ADJ issue-1258 25 8 nature nature NOUN issue-1258 25 9 for for ADP issue-1258 25 10 the the DET issue-1258 25 11 economy economy NOUN issue-1258 25 12 , , PUNCT issue-1258 25 13 but but CCONJ issue-1258 25 14 in in ADP issue-1258 25 15 ukraine ukraine NOUN issue-1258 25 16 the the DET issue-1258 25 17 state state NOUN issue-1258 25 18 as as ADP issue-1258 25 19 a a DET issue-1258 25 20 service service NOUN issue-1258 25 21 provider provider NOUN issue-1258 25 22 is be AUX issue-1258 25 23 considered consider VERB issue-1258 25 24 relatively relatively ADV issue-1258 25 25 recently recently ADV issue-1258 25 26 . . PUNCT issue-1258 26 1 in in ADP issue-1258 26 2 today today NOUN issue-1258 26 3 's 's PART issue-1258 26 4 economy economy NOUN issue-1258 26 5 , , PUNCT issue-1258 26 6 the the DET issue-1258 26 7 development development NOUN issue-1258 26 8 of of ADP issue-1258 26 9 public public ADJ issue-1258 26 10 services service NOUN issue-1258 26 11 aimed aim VERB issue-1258 26 12 at at ADP issue-1258 26 13 the the DET issue-1258 26 14 formation formation NOUN issue-1258 26 15 of of ADP issue-1258 26 16 public public ADJ issue-1258 26 17 goods good NOUN issue-1258 26 18 ; ; PUNCT issue-1258 26 19 in in ADP issue-1258 26 20 particular particular ADJ issue-1258 26 21 , , PUNCT issue-1258 26 22 they they PRON issue-1258 26 23 include include VERB issue-1258 26 24 services service NOUN issue-1258 26 25 for for ADP issue-1258 26 26 the the DET issue-1258 26 27 registration registration NOUN issue-1258 26 28 of of ADP issue-1258 26 29 property property NOUN issue-1258 26 30 rights right NOUN issue-1258 26 31 . . PUNCT issue-1258 27 1 the the DET issue-1258 27 2 most most ADV issue-1258 27 3 important important ADJ issue-1258 27 4 factor factor NOUN issue-1258 27 5 of of ADP issue-1258 27 6 production production NOUN issue-1258 27 7 is be AUX issue-1258 27 8 land land NOUN issue-1258 27 9 resources resource NOUN issue-1258 27 10 , , PUNCT issue-1258 27 11 without without ADP issue-1258 27 12 which which PRON issue-1258 27 13 it it PRON issue-1258 27 14 is be AUX issue-1258 27 15 impossible impossible ADJ issue-1258 27 16 to to PART issue-1258 27 17 carry carry VERB issue-1258 27 18 out out ADP issue-1258 27 19 baltic baltic ADJ issue-1258 27 20 journal journal NOUN issue-1258 27 21 of of ADP issue-1258 27 22 economic economic ADJ issue-1258 27 23 studies study NOUN issue-1258 27 24 36 36 NUM issue-1258 27 25 vol vol NOUN issue-1258 27 26 . . PROPN issue-1258 27 27 7 7 NUM issue-1258 28 1 no no NOUN issue-1258 28 2 . . NOUN issue-1258 28 3 4 4 NUM issue-1258 28 4 , , PUNCT issue-1258 28 5 2021 2021 NUM issue-1258 28 6 economic economic ADJ issue-1258 28 7 activity activity NOUN issue-1258 28 8 . . PUNCT issue-1258 29 1 in in ADP issue-1258 29 2 the the DET issue-1258 29 3 course course NOUN issue-1258 29 4 of of ADP issue-1258 29 5 the the DET issue-1258 29 6 land land NOUN issue-1258 29 7 reform reform NOUN issue-1258 29 8 , , PUNCT issue-1258 29 9 which which PRON issue-1258 29 10 was be AUX issue-1258 29 11 launched launch VERB issue-1258 29 12 about about ADP issue-1258 29 13 25 25 NUM issue-1258 29 14 years year NOUN issue-1258 29 15 ago ago ADV issue-1258 29 16 , , PUNCT issue-1258 29 17 the the DET issue-1258 29 18 land land NOUN issue-1258 29 19 property property NOUN issue-1258 29 20 of of ADP issue-1258 29 21 citizens citizen NOUN issue-1258 29 22 , , PUNCT issue-1258 29 23 legal legal ADJ issue-1258 29 24 entities entity NOUN issue-1258 29 25 , , PUNCT issue-1258 29 26 the the DET issue-1258 29 27 state state NOUN issue-1258 29 28 and and CCONJ issue-1258 29 29 local local ADJ issue-1258 29 30 self self NOUN issue-1258 29 31 - - PUNCT issue-1258 29 32 government government NOUN issue-1258 29 33 is be AUX issue-1258 29 34 being be AUX issue-1258 29 35 formed form VERB issue-1258 29 36 ( ( PUNCT issue-1258 29 37 martin martin PROPN issue-1258 29 38 , , PUNCT issue-1258 29 39 2015 2015 NUM issue-1258 29 40 ) ) PUNCT issue-1258 29 41 . . PUNCT issue-1258 30 1 these these DET issue-1258 30 2 processes process NOUN issue-1258 30 3 are be AUX issue-1258 30 4 accompanied accompany VERB issue-1258 30 5 by by ADP issue-1258 30 6 the the DET issue-1258 30 7 need need NOUN issue-1258 30 8 to to PART issue-1258 30 9 solve solve VERB issue-1258 30 10 various various ADJ issue-1258 30 11 problems problem NOUN issue-1258 30 12 , , PUNCT issue-1258 30 13 and and CCONJ issue-1258 30 14 therefore therefore ADV issue-1258 30 15 the the DET issue-1258 30 16 role role NOUN issue-1258 30 17 of of ADP issue-1258 30 18 state state NOUN issue-1258 30 19 registration registration NOUN issue-1258 30 20 services service NOUN issue-1258 30 21 in in ADP issue-1258 30 22 the the DET issue-1258 30 23 economy economy NOUN issue-1258 30 24 is be AUX issue-1258 30 25 growing grow VERB issue-1258 30 26 . . PUNCT issue-1258 31 1 one one NUM issue-1258 31 2 of of ADP issue-1258 31 3 the the DET issue-1258 31 4 peculiarities peculiarity NOUN issue-1258 31 5 of of ADP issue-1258 31 6 state state NOUN issue-1258 31 7 registration registration NOUN issue-1258 31 8 services service NOUN issue-1258 31 9 is be AUX issue-1258 31 10 the the DET issue-1258 31 11 content content ADJ issue-1258 31 12 regulation regulation NOUN issue-1258 31 13 of of ADP issue-1258 31 14 the the DET issue-1258 31 15 provision provision NOUN issue-1258 31 16 process process NOUN issue-1258 31 17 , , PUNCT issue-1258 31 18 as as ADV issue-1258 31 19 well well ADV issue-1258 31 20 as as ADP issue-1258 31 21 the the DET issue-1258 31 22 behavior behavior NOUN issue-1258 31 23 of of ADP issue-1258 31 24 the the DET issue-1258 31 25 subjects subject NOUN issue-1258 31 26 performing perform VERB issue-1258 31 27 these these DET issue-1258 31 28 services service NOUN issue-1258 31 29 ( ( PUNCT issue-1258 31 30 nyhan nyhan NOUN issue-1258 31 31 , , PUNCT issue-1258 31 32 2009 2009 NUM issue-1258 31 33 ) ) PUNCT issue-1258 31 34 . . PUNCT issue-1258 32 1 public public ADJ issue-1258 32 2 services service NOUN issue-1258 32 3 are be AUX issue-1258 32 4 necessary necessary ADJ issue-1258 32 5 for for ADP issue-1258 32 6 the the DET issue-1258 32 7 normal normal ADJ issue-1258 32 8 functioning functioning NOUN issue-1258 32 9 of of ADP issue-1258 32 10 the the DET issue-1258 32 11 economy economy NOUN issue-1258 32 12 , , PUNCT issue-1258 32 13 while while SCONJ issue-1258 32 14 the the DET issue-1258 32 15 organizations organization NOUN issue-1258 32 16 that that PRON issue-1258 32 17 provide provide VERB issue-1258 32 18 them they PRON issue-1258 32 19 are be AUX issue-1258 32 20 monopolists monopolist NOUN issue-1258 32 21 in in ADP issue-1258 32 22 their their PRON issue-1258 32 23 field field NOUN issue-1258 32 24 . . PUNCT issue-1258 33 1 in in ADP issue-1258 33 2 this this DET issue-1258 33 3 regard regard NOUN issue-1258 33 4 , , PUNCT issue-1258 33 5 it it PRON issue-1258 33 6 is be AUX issue-1258 33 7 necessary necessary ADJ issue-1258 33 8 to to PART issue-1258 33 9 search search VERB issue-1258 33 10 for for ADP issue-1258 33 11 modern modern ADJ issue-1258 33 12 market market NOUN issue-1258 33 13 instruments instrument NOUN issue-1258 33 14 that that PRON issue-1258 33 15 help help VERB issue-1258 33 16 to to PART issue-1258 33 17 improve improve VERB issue-1258 33 18 both both DET issue-1258 33 19 the the DET issue-1258 33 20 quality quality NOUN issue-1258 33 21 of of ADP issue-1258 33 22 management management NOUN issue-1258 33 23 of of ADP issue-1258 33 24 public public ADJ issue-1258 33 25 services service NOUN issue-1258 33 26 and and CCONJ issue-1258 33 27 the the DET issue-1258 33 28 efficiency efficiency NOUN issue-1258 33 29 of of ADP issue-1258 33 30 the the DET issue-1258 33 31 provision provision NOUN issue-1258 33 32 process process NOUN issue-1258 33 33 ( ( PUNCT issue-1258 33 34 watson watson NOUN issue-1258 33 35 , , PUNCT issue-1258 33 36 2017 2017 NUM issue-1258 33 37 ) ) PUNCT issue-1258 33 38 . . PUNCT issue-1258 34 1 one one NUM issue-1258 34 2 of of ADP issue-1258 34 3 the the DET issue-1258 34 4 main main ADJ issue-1258 34 5 such such ADJ issue-1258 34 6 tools tool NOUN issue-1258 34 7 is be AUX issue-1258 34 8 benchmarking benchmarke VERB issue-1258 34 9 . . PUNCT issue-1258 35 1 other other ADJ issue-1258 35 2 market market NOUN issue-1258 35 3 instruments instrument NOUN issue-1258 35 4 include include VERB issue-1258 35 5 various various ADJ issue-1258 35 6 economic economic ADJ issue-1258 35 7 , , PUNCT issue-1258 35 8 managerial managerial ADJ issue-1258 35 9 , , PUNCT issue-1258 35 10 social social ADJ issue-1258 35 11 , , PUNCT issue-1258 35 12 marketing marketing NOUN issue-1258 35 13 and and CCONJ issue-1258 35 14 other other ADJ issue-1258 35 15 methods method NOUN issue-1258 35 16 that that PRON issue-1258 35 17 are be AUX issue-1258 35 18 used use VERB issue-1258 35 19 to to PART issue-1258 35 20 improve improve VERB issue-1258 35 21 the the DET issue-1258 35 22 functioning functioning NOUN issue-1258 35 23 and and CCONJ issue-1258 35 24 development development NOUN issue-1258 35 25 of of ADP issue-1258 35 26 the the DET issue-1258 35 27 sphere sphere NOUN issue-1258 35 28 under under ADP issue-1258 35 29 consideration consideration NOUN issue-1258 35 30 . . PUNCT issue-1258 36 1 among among ADP issue-1258 36 2 the the DET issue-1258 36 3 set set NOUN issue-1258 36 4 of of ADP issue-1258 36 5 various various ADJ issue-1258 36 6 market market NOUN issue-1258 36 7 instruments instrument NOUN issue-1258 36 8 in in ADP issue-1258 36 9 the the DET issue-1258 36 10 sphere sphere NOUN issue-1258 36 11 of of ADP issue-1258 36 12 state state NOUN issue-1258 36 13 services service NOUN issue-1258 36 14 for for ADP issue-1258 36 15 the the DET issue-1258 36 16 registration registration NOUN issue-1258 36 17 of of ADP issue-1258 36 18 property property NOUN issue-1258 36 19 rights right NOUN issue-1258 36 20 , , PUNCT issue-1258 36 21 such such ADJ issue-1258 36 22 tools tool NOUN issue-1258 36 23 as as ADP issue-1258 36 24 elements element NOUN issue-1258 36 25 of of ADP issue-1258 36 26 the the DET issue-1258 36 27 marketing marketing NOUN issue-1258 36 28 complex complex NOUN issue-1258 36 29 , , PUNCT issue-1258 36 30 outsourcing outsourcing NOUN issue-1258 36 31 , , PUNCT issue-1258 36 32 benchmarking benchmarking NOUN issue-1258 36 33 , , PUNCT issue-1258 36 34 customer customer NOUN issue-1258 36 35 surveys survey NOUN issue-1258 36 36 , , PUNCT issue-1258 36 37 gap gap NOUN issue-1258 36 38 analysis analysis NOUN issue-1258 36 39 can can AUX issue-1258 36 40 be be AUX issue-1258 36 41 noted note VERB issue-1258 36 42 as as ADP issue-1258 36 43 the the DET issue-1258 36 44 most most ADV issue-1258 36 45 progressive progressive ADJ issue-1258 36 46 ones one NOUN issue-1258 36 47 . . PUNCT issue-1258 37 1 the the DET issue-1258 37 2 above above ADJ issue-1258 37 3 determines determine VERB issue-1258 37 4 the the DET issue-1258 37 5 importance importance NOUN issue-1258 37 6 of of ADP issue-1258 37 7 the the DET issue-1258 37 8 topic topic NOUN issue-1258 37 9 of of ADP issue-1258 37 10 the the DET issue-1258 37 11 article article NOUN issue-1258 37 12 , , PUNCT issue-1258 37 13 its its PRON issue-1258 37 14 theoretical theoretical ADJ issue-1258 37 15 orientation orientation NOUN issue-1258 37 16 and and CCONJ issue-1258 37 17 practical practical ADJ issue-1258 37 18 significance significance NOUN issue-1258 37 19 . . PUNCT issue-1258 38 1 2 2 X issue-1258 38 2 . . X issue-1258 38 3 theoretical theoretical ADJ issue-1258 38 4 substantiation substantiation NOUN issue-1258 38 5 of of ADP issue-1258 38 6 the the DET issue-1258 38 7 necessity necessity NOUN issue-1258 38 8 and and CCONJ issue-1258 38 9 possibility possibility NOUN issue-1258 38 10 of of ADP issue-1258 38 11 applying apply VERB issue-1258 38 12 benchmarking benchmarke VERB issue-1258 38 13 to to ADP issue-1258 38 14 state state NOUN issue-1258 38 15 services service NOUN issue-1258 38 16 for for ADP issue-1258 38 17 registration registration NOUN issue-1258 38 18 of of ADP issue-1258 38 19 property property NOUN issue-1258 38 20 rights right NOUN issue-1258 38 21 the the DET issue-1258 38 22 state state NOUN issue-1258 38 23 of of ADP issue-1258 38 24 the the DET issue-1258 38 25 public public ADJ issue-1258 38 26 services service NOUN issue-1258 38 27 sector sector NOUN issue-1258 38 28 is be AUX issue-1258 38 29 currently currently ADV issue-1258 38 30 characterized characterize VERB issue-1258 38 31 by by ADP issue-1258 38 32 uneven uneven ADJ issue-1258 38 33 development development NOUN issue-1258 38 34 and and CCONJ issue-1258 38 35 use use NOUN issue-1258 38 36 of of ADP issue-1258 38 37 modern modern ADJ issue-1258 38 38 forms form NOUN issue-1258 38 39 and and CCONJ issue-1258 38 40 methods method NOUN issue-1258 38 41 of of ADP issue-1258 38 42 their their PRON issue-1258 38 43 management management NOUN issue-1258 38 44 . . PUNCT issue-1258 39 1 improvement improvement NOUN issue-1258 39 2 of of ADP issue-1258 39 3 the the DET issue-1258 39 4 management management NOUN issue-1258 39 5 system system NOUN issue-1258 39 6 of of ADP issue-1258 39 7 public public ADJ issue-1258 39 8 services service NOUN issue-1258 39 9 involves involve VERB issue-1258 39 10 studying study VERB issue-1258 39 11 the the DET issue-1258 39 12 application application NOUN issue-1258 39 13 of of ADP issue-1258 39 14 best good ADJ issue-1258 39 15 practices practice NOUN issue-1258 39 16 , , PUNCT issue-1258 39 17 finding find VERB issue-1258 39 18 solutions solution NOUN issue-1258 39 19 for for ADP issue-1258 39 20 those those DET issue-1258 39 21 areas area NOUN issue-1258 39 22 where where SCONJ issue-1258 39 23 the the DET issue-1258 39 24 gap gap NOUN issue-1258 39 25 between between ADP issue-1258 39 26 the the DET issue-1258 39 27 desired desire VERB issue-1258 39 28 and and CCONJ issue-1258 39 29 actual actual ADJ issue-1258 39 30 state state NOUN issue-1258 39 31 of of ADP issue-1258 39 32 public public ADJ issue-1258 39 33 services service NOUN issue-1258 39 34 is be AUX issue-1258 39 35 maximum maximum ADJ issue-1258 39 36 or or CCONJ issue-1258 39 37 exceeds exceed VERB issue-1258 39 38 accepted accept VERB issue-1258 39 39 standards standard NOUN issue-1258 39 40 . . PUNCT issue-1258 40 1 benchmarking benchmarke VERB issue-1258 40 2 is be AUX issue-1258 40 3 the the DET issue-1258 40 4 most most ADV issue-1258 40 5 suitable suitable ADJ issue-1258 40 6 tool tool NOUN issue-1258 40 7 for for ADP issue-1258 40 8 solving solve VERB issue-1258 40 9 these these DET issue-1258 40 10 problems problem NOUN issue-1258 40 11 . . PUNCT issue-1258 41 1 benchmarking benchmarke VERB issue-1258 41 2 , , PUNCT issue-1258 41 3 as as ADP issue-1258 41 4 a a DET issue-1258 41 5 management management NOUN issue-1258 41 6 tool tool NOUN issue-1258 41 7 , , PUNCT issue-1258 41 8 is be AUX issue-1258 41 9 based base VERB issue-1258 41 10 on on ADP issue-1258 41 11 identifying identify VERB issue-1258 41 12 examples example NOUN issue-1258 41 13 of of ADP issue-1258 41 14 best good ADJ issue-1258 41 15 practices practice NOUN issue-1258 41 16 , , PUNCT issue-1258 41 17 comparing compare VERB issue-1258 41 18 results result NOUN issue-1258 41 19 and and CCONJ issue-1258 41 20 processes process NOUN issue-1258 41 21 of of ADP issue-1258 41 22 government government NOUN issue-1258 41 23 activities activity NOUN issue-1258 41 24 , , PUNCT issue-1258 41 25 should should AUX issue-1258 41 26 be be AUX issue-1258 41 27 carried carry VERB issue-1258 41 28 out out ADP issue-1258 41 29 continuously continuously ADV issue-1258 41 30 and and CCONJ issue-1258 41 31 be be AUX issue-1258 41 32 permanent permanent ADJ issue-1258 41 33 in in ADP issue-1258 41 34 public public ADJ issue-1258 41 35 administration administration NOUN issue-1258 41 36 . . PUNCT issue-1258 42 1 the the DET issue-1258 42 2 interpretation interpretation NOUN issue-1258 42 3 of of ADP issue-1258 42 4 the the DET issue-1258 42 5 term term NOUN issue-1258 42 6 " " PUNCT issue-1258 42 7 benchmarking benchmarke VERB issue-1258 42 8 " " PUNCT issue-1258 42 9 is be AUX issue-1258 42 10 not not PART issue-1258 42 11 clearly clearly ADV issue-1258 42 12 traced trace VERB issue-1258 42 13 in in ADP issue-1258 42 14 the the DET issue-1258 42 15 domestic domestic ADJ issue-1258 42 16 marketing marketing NOUN issue-1258 42 17 literature literature NOUN issue-1258 42 18 . . PUNCT issue-1258 43 1 in in ADP issue-1258 43 2 essence essence NOUN issue-1258 43 3 , , PUNCT issue-1258 43 4 benchmarking benchmarke VERB issue-1258 43 5 is be AUX issue-1258 43 6 an an DET issue-1258 43 7 advanced advanced ADJ issue-1258 43 8 , , PUNCT issue-1258 43 9 strategically strategically ADV issue-1258 43 10 oriented orient VERB issue-1258 43 11 methodology methodology NOUN issue-1258 43 12 of of ADP issue-1258 43 13 comparative comparative ADJ issue-1258 43 14 competitive competitive ADJ issue-1258 43 15 analysis analysis NOUN issue-1258 43 16 of of ADP issue-1258 43 17 the the DET issue-1258 43 18 organization organization NOUN issue-1258 43 19 of of ADP issue-1258 43 20 business business NOUN issue-1258 43 21 processes process NOUN issue-1258 43 22 ( ( PUNCT issue-1258 43 23 production production NOUN issue-1258 43 24 of of ADP issue-1258 43 25 goods good NOUN issue-1258 43 26 or or CCONJ issue-1258 43 27 services service NOUN issue-1258 43 28 ) ) PUNCT issue-1258 43 29 of of ADP issue-1258 43 30 an an DET issue-1258 43 31 enterprise enterprise NOUN issue-1258 43 32 with with ADP issue-1258 43 33 similar similar ADJ issue-1258 43 34 processes process NOUN issue-1258 43 35 ( ( PUNCT issue-1258 43 36 goods good NOUN issue-1258 43 37 ) ) PUNCT issue-1258 43 38 of of ADP issue-1258 43 39 other other ADJ issue-1258 43 40 , , PUNCT issue-1258 43 41 more more ADV issue-1258 43 42 successful successful ADJ issue-1258 43 43 companies company NOUN issue-1258 43 44 ; ; PUNCT issue-1258 43 45 the the DET issue-1258 43 46 concept concept NOUN issue-1258 43 47 that that PRON issue-1258 43 48 involves involve VERB issue-1258 43 49 the the DET issue-1258 43 50 unconditional unconditional ADJ issue-1258 43 51 formation formation NOUN issue-1258 43 52 of of ADP issue-1258 43 53 enterprises enterprise NOUN issue-1258 43 54 and and CCONJ issue-1258 43 55 organizations organization NOUN issue-1258 43 56 of of ADP issue-1258 43 57 gravitation gravitation NOUN issue-1258 43 58 towards towards ADP issue-1258 43 59 continuous continuous ADJ issue-1258 43 60 development development NOUN issue-1258 43 61 ; ; PUNCT issue-1258 43 62 the the DET issue-1258 43 63 development development NOUN issue-1258 43 64 process process NOUN issue-1258 43 65 based base VERB issue-1258 43 66 on on ADP issue-1258 43 67 a a DET issue-1258 43 68 constant constant ADJ issue-1258 43 69 search search NOUN issue-1258 43 70 for for ADP issue-1258 43 71 new new ADJ issue-1258 43 72 ideas idea NOUN issue-1258 43 73 , , PUNCT issue-1258 43 74 development development NOUN issue-1258 43 75 of of ADP issue-1258 43 76 best good ADJ issue-1258 43 77 practices practice NOUN issue-1258 43 78 , , PUNCT issue-1258 43 79 techniques technique NOUN issue-1258 43 80 and and CCONJ issue-1258 43 81 forms form NOUN issue-1258 43 82 of of ADP issue-1258 43 83 business business NOUN issue-1258 43 84 , , PUNCT issue-1258 43 85 their their PRON issue-1258 43 86 adaptation adaptation NOUN issue-1258 43 87 and and CCONJ issue-1258 43 88 further further ADJ issue-1258 43 89 application application NOUN issue-1258 43 90 in in ADP issue-1258 43 91 their their PRON issue-1258 43 92 own own ADJ issue-1258 43 93 business business NOUN issue-1258 43 94 practice practice NOUN issue-1258 43 95 ( ( PUNCT issue-1258 43 96 galanter galanter NOUN issue-1258 43 97 , , PUNCT issue-1258 43 98 1981 1981 NUM issue-1258 43 99 ) ) PUNCT issue-1258 43 100 . . PUNCT issue-1258 44 1 it it PRON issue-1258 44 2 is be AUX issue-1258 44 3 believed believe VERB issue-1258 44 4 that that SCONJ issue-1258 44 5 the the DET issue-1258 44 6 concept concept NOUN issue-1258 44 7 of of ADP issue-1258 44 8 benchmarking benchmarking NOUN issue-1258 44 9 originated originate VERB issue-1258 44 10 in in ADP issue-1258 44 11 japan japan PROPN issue-1258 44 12 in in ADP issue-1258 44 13 the the DET issue-1258 44 14 late late ADJ issue-1258 44 15 50s 50 NOUN issue-1258 44 16 of of ADP issue-1258 44 17 the the DET issue-1258 44 18 xx xx NUM issue-1258 44 19 century century NOUN issue-1258 44 20 . . PUNCT issue-1258 45 1 the the DET issue-1258 45 2 concept concept NOUN issue-1258 45 3 of of ADP issue-1258 45 4 " " PUNCT issue-1258 45 5 benchmarking benchmarke VERB issue-1258 45 6 " " PUNCT issue-1258 45 7 is be AUX issue-1258 45 8 compared compare VERB issue-1258 45 9 there there ADV issue-1258 45 10 to to ADP issue-1258 45 11 the the DET issue-1258 45 12 term term NOUN issue-1258 45 13 " " PUNCT issue-1258 45 14 dantotsu dantotsu NOUN issue-1258 45 15 " " PUNCT issue-1258 45 16 , , PUNCT issue-1258 45 17 which which PRON issue-1258 45 18 means mean VERB issue-1258 45 19 " " PUNCT issue-1258 45 20 the the DET issue-1258 45 21 effort effort NOUN issue-1258 45 22 , , PUNCT issue-1258 45 23 concern concern NOUN issue-1258 45 24 , , PUNCT issue-1258 45 25 and and CCONJ issue-1258 45 26 concern concern NOUN issue-1258 45 27 of of ADP issue-1258 45 28 the the DET issue-1258 45 29 best good ADJ issue-1258 45 30 ( ( PUNCT issue-1258 45 31 leader leader NOUN issue-1258 45 32 ) ) PUNCT issue-1258 45 33 to to PART issue-1258 45 34 become become VERB issue-1258 45 35 even even ADV issue-1258 45 36 better well ADJ issue-1258 45 37 ( ( PUNCT issue-1258 45 38 leader leader NOUN issue-1258 45 39 ) ) PUNCT issue-1258 45 40 " " PUNCT issue-1258 45 41 ( ( PUNCT issue-1258 45 42 ohinata ohinata PROPN issue-1258 45 43 , , PUNCT issue-1258 45 44 2004 2004 NUM issue-1258 45 45 ) ) PUNCT issue-1258 45 46 . . PUNCT issue-1258 46 1 despite despite SCONJ issue-1258 46 2 the the DET issue-1258 46 3 fact fact NOUN issue-1258 46 4 that that SCONJ issue-1258 46 5 the the DET issue-1258 46 6 philosophy philosophy NOUN issue-1258 46 7 of of ADP issue-1258 46 8 process process NOUN issue-1258 46 9 improvement improvement NOUN issue-1258 46 10 has have AUX issue-1258 46 11 existed exist VERB issue-1258 46 12 for for ADP issue-1258 46 13 quite quite DET issue-1258 46 14 a a DET issue-1258 46 15 long long ADJ issue-1258 46 16 time time NOUN issue-1258 46 17 ( ( PUNCT issue-1258 46 18 including include VERB issue-1258 46 19 the the DET issue-1258 46 20 concept concept NOUN issue-1258 46 21 of of ADP issue-1258 46 22 total total ADJ issue-1258 46 23 quality quality NOUN issue-1258 46 24 management management NOUN issue-1258 46 25 , , PUNCT issue-1258 46 26 kaizen kaizen NOUN issue-1258 46 27 , , PUNCT issue-1258 46 28 reengineering reengineering NOUN issue-1258 46 29 ) ) PUNCT issue-1258 46 30 , , PUNCT issue-1258 46 31 the the DET issue-1258 46 32 concept concept NOUN issue-1258 46 33 of of ADP issue-1258 46 34 benchmarking benchmarke VERB issue-1258 46 35 has have AUX issue-1258 46 36 become become VERB issue-1258 46 37 widespread widespread ADJ issue-1258 46 38 relatively relatively ADV issue-1258 46 39 recently recently ADV issue-1258 46 40 . . PUNCT issue-1258 47 1 it it PRON issue-1258 47 2 should should AUX issue-1258 47 3 be be AUX issue-1258 47 4 noted note VERB issue-1258 47 5 that that SCONJ issue-1258 47 6 the the DET issue-1258 47 7 interpretation interpretation NOUN issue-1258 47 8 of of ADP issue-1258 47 9 the the DET issue-1258 47 10 concept concept NOUN issue-1258 47 11 of of ADP issue-1258 47 12 " " PUNCT issue-1258 47 13 benchmarking benchmarke VERB issue-1258 47 14 " " PUNCT issue-1258 47 15 accepted accept VERB issue-1258 47 16 in in ADP issue-1258 47 17 the the DET issue-1258 47 18 scientific scientific ADJ issue-1258 47 19 literature literature NOUN issue-1258 47 20 states state VERB issue-1258 47 21 its its PRON issue-1258 47 22 full full ADJ issue-1258 47 23 compliance compliance NOUN issue-1258 47 24 with with ADP issue-1258 47 25 the the DET issue-1258 47 26 set set ADJ issue-1258 47 27 goal goal NOUN issue-1258 47 28 . . PUNCT issue-1258 48 1 that that PRON issue-1258 48 2 is is ADV issue-1258 48 3 , , PUNCT issue-1258 48 4 a a DET issue-1258 48 5 certain certain ADJ issue-1258 48 6 sequence sequence NOUN issue-1258 48 7 of of ADP issue-1258 48 8 methods method NOUN issue-1258 48 9 for for ADP issue-1258 48 10 managing manage VERB issue-1258 48 11 an an DET issue-1258 48 12 enterprise enterprise NOUN issue-1258 48 13 or or CCONJ issue-1258 48 14 organization organization NOUN issue-1258 48 15 in in ADP issue-1258 48 16 a a DET issue-1258 48 17 competitive competitive ADJ issue-1258 48 18 environment environment NOUN issue-1258 48 19 . . PUNCT issue-1258 49 1 the the DET issue-1258 49 2 considered consider VERB issue-1258 49 3 method method NOUN issue-1258 49 4 of of ADP issue-1258 49 5 service service NOUN issue-1258 49 6 process process NOUN issue-1258 49 7 management management NOUN issue-1258 49 8 allows allow VERB issue-1258 49 9 , , PUNCT issue-1258 49 10 on on ADP issue-1258 49 11 the the DET issue-1258 49 12 one one NUM issue-1258 49 13 hand hand NOUN issue-1258 49 14 , , PUNCT issue-1258 49 15 to to PART issue-1258 49 16 create create VERB issue-1258 49 17 a a DET issue-1258 49 18 set set NOUN issue-1258 49 19 of of ADP issue-1258 49 20 services service NOUN issue-1258 49 21 , , PUNCT issue-1258 49 22 adequate adequate ADJ issue-1258 49 23 to to ADP issue-1258 49 24 market market NOUN issue-1258 49 25 conditions condition NOUN issue-1258 49 26 , , PUNCT issue-1258 49 27 on on ADP issue-1258 49 28 the the DET issue-1258 49 29 other other ADJ issue-1258 49 30 hand hand NOUN issue-1258 49 31 , , PUNCT issue-1258 49 32 to to PART issue-1258 49 33 apply apply VERB issue-1258 49 34 the the DET issue-1258 49 35 accumulated accumulate VERB issue-1258 49 36 experience experience NOUN issue-1258 49 37 of of ADP issue-1258 49 38 effective effective ADJ issue-1258 49 39 management management NOUN issue-1258 49 40 . . PUNCT issue-1258 50 1 the the DET issue-1258 50 2 main main ADJ issue-1258 50 3 goal goal NOUN issue-1258 50 4 of of ADP issue-1258 50 5 benchmarking benchmarking NOUN issue-1258 50 6 is be AUX issue-1258 50 7 to to PART issue-1258 50 8 ensure ensure VERB issue-1258 50 9 a a DET issue-1258 50 10 leading lead VERB issue-1258 50 11 position position NOUN issue-1258 50 12 by by ADP issue-1258 50 13 improving improve VERB issue-1258 50 14 the the DET issue-1258 50 15 quality quality NOUN issue-1258 50 16 of of ADP issue-1258 50 17 services service NOUN issue-1258 50 18 and and CCONJ issue-1258 50 19 optimizing optimize VERB issue-1258 50 20 business business NOUN issue-1258 50 21 processes process NOUN issue-1258 50 22 ( ( PUNCT issue-1258 50 23 spendolini spendolini NOUN issue-1258 50 24 , , PUNCT issue-1258 50 25 2013 2013 NUM issue-1258 50 26 ) ) PUNCT issue-1258 50 27 . . PUNCT issue-1258 51 1 in in ADP issue-1258 51 2 management management NOUN issue-1258 51 3 theory theory NOUN issue-1258 51 4 , , PUNCT issue-1258 51 5 benchmarking benchmarking NOUN issue-1258 51 6 is be AUX issue-1258 51 7 considered consider VERB issue-1258 51 8 as as ADP issue-1258 51 9 finding find VERB issue-1258 51 10 , , PUNCT issue-1258 51 11 establishing establish VERB issue-1258 51 12 and and CCONJ issue-1258 51 13 analysing analyse VERB issue-1258 51 14 the the DET issue-1258 51 15 best good ADJ issue-1258 51 16 experience experience NOUN issue-1258 51 17 and and CCONJ issue-1258 51 18 the the DET issue-1258 51 19 possibility possibility NOUN issue-1258 51 20 of of ADP issue-1258 51 21 its its PRON issue-1258 51 22 application application NOUN issue-1258 51 23 . . PUNCT issue-1258 52 1 in in ADP issue-1258 52 2 general general ADJ issue-1258 52 3 , , PUNCT issue-1258 52 4 we we PRON issue-1258 52 5 can can AUX issue-1258 52 6 recognize recognize VERB issue-1258 52 7 benchmarking benchmarke VERB issue-1258 52 8 as as ADP issue-1258 52 9 an an DET issue-1258 52 10 organization organization NOUN issue-1258 52 11 management management NOUN issue-1258 52 12 tool tool NOUN issue-1258 52 13 . . PUNCT issue-1258 53 1 the the DET issue-1258 53 2 main main ADJ issue-1258 53 3 idea idea NOUN issue-1258 53 4 of of ADP issue-1258 53 5 benchmarking benchmarking NOUN issue-1258 53 6 is be AUX issue-1258 53 7 to to PART issue-1258 53 8 focus focus VERB issue-1258 53 9 on on ADP issue-1258 53 10 existing exist VERB issue-1258 53 11 successful successful ADJ issue-1258 53 12 solutions solution NOUN issue-1258 53 13 to to ADP issue-1258 53 14 such such ADJ issue-1258 53 15 problems problem NOUN issue-1258 53 16 . . PUNCT issue-1258 54 1 that that PRON issue-1258 54 2 is is ADV issue-1258 54 3 , , PUNCT issue-1258 54 4 the the DET issue-1258 54 5 organization organization NOUN issue-1258 54 6 recognizes recognize VERB issue-1258 54 7 a a DET issue-1258 54 8 more more ADV issue-1258 54 9 effective effective ADJ issue-1258 54 10 solution solution NOUN issue-1258 54 11 to to ADP issue-1258 54 12 the the DET issue-1258 54 13 problem problem NOUN issue-1258 54 14 by by ADP issue-1258 54 15 its its PRON issue-1258 54 16 competitors competitor NOUN issue-1258 54 17 , , PUNCT issue-1258 54 18 both both CCONJ issue-1258 54 19 direct direct ADJ issue-1258 54 20 and and CCONJ issue-1258 54 21 indirect indirect ADJ issue-1258 54 22 , , PUNCT issue-1258 54 23 and and CCONJ issue-1258 54 24 the the DET issue-1258 54 25 organization organization NOUN issue-1258 54 26 's 's PART issue-1258 54 27 employees employee NOUN issue-1258 54 28 are be AUX issue-1258 54 29 ready ready ADJ issue-1258 54 30 for for ADP issue-1258 54 31 training training NOUN issue-1258 54 32 ( ( PUNCT issue-1258 54 33 gronroos gronroos PROPN issue-1258 54 34 , , PUNCT issue-1258 54 35 1990 1990 NUM issue-1258 54 36 ) ) PUNCT issue-1258 54 37 . . PUNCT issue-1258 55 1 in in ADP issue-1258 55 2 service service NOUN issue-1258 55 3 organizations organization NOUN issue-1258 55 4 the the DET issue-1258 55 5 implementation implementation NOUN issue-1258 55 6 of of ADP issue-1258 55 7 benchmarking benchmarke VERB issue-1258 55 8 system system NOUN issue-1258 55 9 can can AUX issue-1258 55 10 be be AUX issue-1258 55 11 carried carry VERB issue-1258 55 12 out out ADP issue-1258 55 13 by by ADP issue-1258 55 14 setting set VERB issue-1258 55 15 goals goal NOUN issue-1258 55 16 and and CCONJ issue-1258 55 17 objectives objective NOUN issue-1258 55 18 and and CCONJ issue-1258 55 19 performing perform VERB issue-1258 55 20 a a DET issue-1258 55 21 number number NOUN issue-1258 55 22 of of ADP issue-1258 55 23 functions function NOUN issue-1258 55 24 . . PUNCT issue-1258 56 1 the the DET issue-1258 56 2 goals goal NOUN issue-1258 56 3 of of ADP issue-1258 56 4 benchmarking benchmarke VERB issue-1258 56 5 in in ADP issue-1258 56 6 the the DET issue-1258 56 7 field field NOUN issue-1258 56 8 of of ADP issue-1258 56 9 public public ADJ issue-1258 56 10 services service NOUN issue-1258 56 11 can can AUX issue-1258 56 12 be be AUX issue-1258 56 13 : : PUNCT issue-1258 56 14 – – PUNCT issue-1258 56 15 increasing increase VERB issue-1258 56 16 the the DET issue-1258 56 17 degree degree NOUN issue-1258 56 18 of of ADP issue-1258 56 19 citizens citizen NOUN issue-1258 56 20 ' ' PART issue-1258 56 21 satisfaction satisfaction NOUN issue-1258 56 22 by by ADP issue-1258 56 23 improving improve VERB issue-1258 56 24 the the DET issue-1258 56 25 quality quality NOUN issue-1258 56 26 of of ADP issue-1258 56 27 service service NOUN issue-1258 56 28 and and CCONJ issue-1258 56 29 reducing reduce VERB issue-1258 56 30 the the DET issue-1258 56 31 time time NOUN issue-1258 56 32 of of ADP issue-1258 56 33 processes process NOUN issue-1258 56 34 ; ; PUNCT issue-1258 56 35 – – PUNCT issue-1258 56 36 optimization optimization NOUN issue-1258 56 37 of of ADP issue-1258 56 38 the the DET issue-1258 56 39 level level NOUN issue-1258 56 40 of of ADP issue-1258 56 41 costs cost NOUN issue-1258 56 42 for for ADP issue-1258 56 43 the the DET issue-1258 56 44 implementation implementation NOUN issue-1258 56 45 of of ADP issue-1258 56 46 public public ADJ issue-1258 56 47 services service NOUN issue-1258 56 48 ( ( PUNCT issue-1258 56 49 reduction reduction NOUN issue-1258 56 50 of of ADP issue-1258 56 51 budget budget NOUN issue-1258 56 52 expenditures expenditure NOUN issue-1258 56 53 at at ADP issue-1258 56 54 various various ADJ issue-1258 56 55 levels level NOUN issue-1258 56 56 ) ) PUNCT issue-1258 56 57 ; ; PUNCT issue-1258 56 58 – – PUNCT issue-1258 56 59 strengthening strengthening NOUN issue-1258 56 60 of of ADP issue-1258 56 61 positions position NOUN issue-1258 56 62 in in ADP issue-1258 56 63 the the DET issue-1258 56 64 system system NOUN issue-1258 56 65 of of ADP issue-1258 56 66 state state NOUN issue-1258 56 67 organizations organization NOUN issue-1258 56 68 ; ; PUNCT issue-1258 56 69 baltic baltic ADJ issue-1258 56 70 journal journal PROPN issue-1258 56 71 of of ADP issue-1258 56 72 economic economic ADJ issue-1258 56 73 studies study NOUN issue-1258 56 74 37 37 NUM issue-1258 56 75 vol vol NOUN issue-1258 56 76 . . PROPN issue-1258 56 77 7 7 NUM issue-1258 57 1 no no NOUN issue-1258 57 2 . . NOUN issue-1258 57 3 4 4 NUM issue-1258 57 4 , , PUNCT issue-1258 57 5 2021 2021 NUM issue-1258 57 6 – – PUNCT issue-1258 57 7 justification justification NOUN issue-1258 57 8 of of ADP issue-1258 57 9 the the DET issue-1258 57 10 implementation implementation NOUN issue-1258 57 11 of of ADP issue-1258 57 12 innovative innovative ADJ issue-1258 57 13 activities activity NOUN issue-1258 57 14 in in ADP issue-1258 57 15 various various ADJ issue-1258 57 16 areas area NOUN issue-1258 57 17 . . PUNCT issue-1258 58 1 then then ADV issue-1258 58 2 the the DET issue-1258 58 3 tasks task NOUN issue-1258 58 4 of of ADP issue-1258 58 5 benchmarking benchmarking NOUN issue-1258 58 6 may may AUX issue-1258 58 7 be be AUX issue-1258 58 8 as as SCONJ issue-1258 58 9 follows follow VERB issue-1258 58 10 : : PUNCT issue-1258 58 11 – – PUNCT issue-1258 58 12 determination determination NOUN issue-1258 58 13 of of ADP issue-1258 58 14 areas area NOUN issue-1258 58 15 of of ADP issue-1258 58 16 research research NOUN issue-1258 58 17 that that PRON issue-1258 58 18 correspond correspond VERB issue-1258 58 19 to to ADP issue-1258 58 20 the the DET issue-1258 58 21 set set NOUN issue-1258 58 22 goal goal NOUN issue-1258 58 23 ; ; PUNCT issue-1258 58 24 – – PUNCT issue-1258 58 25 choice choice NOUN issue-1258 58 26 of of ADP issue-1258 58 27 research research NOUN issue-1258 58 28 area area NOUN issue-1258 58 29 : : PUNCT issue-1258 58 30 internal internal ADJ issue-1258 58 31 , , PUNCT issue-1258 58 32 external external ADJ issue-1258 58 33 structures structure NOUN issue-1258 58 34 , , PUNCT issue-1258 58 35 one one NUM issue-1258 58 36 or or CCONJ issue-1258 58 37 more more ADJ issue-1258 58 38 areas area NOUN issue-1258 58 39 of of ADP issue-1258 58 40 activity activity NOUN issue-1258 58 41 , , PUNCT issue-1258 58 42 national national ADJ issue-1258 58 43 , , PUNCT issue-1258 58 44 international international ADJ issue-1258 58 45 experience experience NOUN issue-1258 58 46 ; ; PUNCT issue-1258 58 47 – – PUNCT issue-1258 58 48 identification identification NOUN issue-1258 58 49 of of ADP issue-1258 58 50 research research NOUN issue-1258 58 51 objects object NOUN issue-1258 58 52 whose whose DET issue-1258 58 53 experience experience NOUN issue-1258 58 54 may may AUX issue-1258 58 55 be be AUX issue-1258 58 56 of of ADP issue-1258 58 57 value value NOUN issue-1258 58 58 to to ADP issue-1258 58 59 the the DET issue-1258 58 60 organization organization NOUN issue-1258 58 61 ; ; PUNCT issue-1258 58 62 – – PUNCT issue-1258 58 63 establishment establishment NOUN issue-1258 58 64 of of ADP issue-1258 58 65 comparison comparison NOUN issue-1258 58 66 criteria criterion NOUN issue-1258 58 67 consistent consistent ADJ issue-1258 58 68 with with ADP issue-1258 58 69 the the DET issue-1258 58 70 goals goal NOUN issue-1258 58 71 set set VERB issue-1258 58 72 ; ; PUNCT issue-1258 58 73 – – PUNCT issue-1258 58 74 setting set VERB issue-1258 58 75 up up ADP issue-1258 58 76 a a DET issue-1258 58 77 productive productive ADJ issue-1258 58 78 relationship relationship NOUN issue-1258 58 79 with with ADP issue-1258 58 80 a a DET issue-1258 58 81 benchmarking benchmarke VERB issue-1258 58 82 counterparty counterparty NOUN issue-1258 58 83 ; ; PUNCT issue-1258 58 84 – – PUNCT issue-1258 58 85 obtaining obtain VERB issue-1258 58 86 reliable reliable ADJ issue-1258 58 87 information information NOUN issue-1258 58 88 ; ; PUNCT issue-1258 58 89 – – PUNCT issue-1258 58 90 choice choice NOUN issue-1258 58 91 of of ADP issue-1258 58 92 adequate adequate ADJ issue-1258 58 93 methods method NOUN issue-1258 58 94 for for ADP issue-1258 58 95 analysing analyse VERB issue-1258 58 96 the the DET issue-1258 58 97 information information NOUN issue-1258 58 98 received receive VERB issue-1258 58 99 ( ( PUNCT issue-1258 58 100 stewart stewart PROPN issue-1258 58 101 , , PUNCT issue-1258 58 102 2004 2004 NUM issue-1258 58 103 ) ) PUNCT issue-1258 58 104 . . PUNCT issue-1258 59 1 this this DET issue-1258 59 2 scheme scheme NOUN issue-1258 59 3 characterizes characterize VERB issue-1258 59 4 the the DET issue-1258 59 5 cyclical cyclical ADJ issue-1258 59 6 nature nature NOUN issue-1258 59 7 of of ADP issue-1258 59 8 the the DET issue-1258 59 9 benchmarking benchmarke VERB issue-1258 59 10 process process NOUN issue-1258 59 11 : : PUNCT issue-1258 59 12 in in ADP issue-1258 59 13 the the DET issue-1258 59 14 case case NOUN issue-1258 59 15 of of ADP issue-1258 59 16 a a DET issue-1258 59 17 cycle cycle NOUN issue-1258 59 18 interruption interruption NOUN issue-1258 59 19 , , PUNCT issue-1258 59 20 the the DET issue-1258 59 21 result result NOUN issue-1258 59 22 can can AUX issue-1258 59 23 not not PART issue-1258 59 24 be be AUX issue-1258 59 25 long long ADJ issue-1258 59 26 - - PUNCT issue-1258 59 27 term term NOUN issue-1258 59 28 . . PUNCT issue-1258 60 1 at at ADP issue-1258 60 2 the the DET issue-1258 60 3 same same ADJ issue-1258 60 4 time time NOUN issue-1258 60 5 , , PUNCT issue-1258 60 6 it it PRON issue-1258 60 7 is be AUX issue-1258 60 8 necessary necessary ADJ issue-1258 60 9 to to PART issue-1258 60 10 note note VERB issue-1258 60 11 the the DET issue-1258 60 12 consistent consistent ADJ issue-1258 60 13 and and CCONJ issue-1258 60 14 mandatory mandatory ADJ issue-1258 60 15 nature nature NOUN issue-1258 60 16 of of ADP issue-1258 60 17 all all DET issue-1258 60 18 actions action NOUN issue-1258 60 19 , , PUNCT issue-1258 60 20 their their PRON issue-1258 60 21 purposefulness purposefulness NOUN issue-1258 60 22 . . PUNCT issue-1258 61 1 the the DET issue-1258 61 2 importance importance NOUN issue-1258 61 3 of of ADP issue-1258 61 4 benchmarking benchmarke VERB issue-1258 61 5 in in ADP issue-1258 61 6 the the DET issue-1258 61 7 public public ADJ issue-1258 61 8 sector sector NOUN issue-1258 61 9 is be AUX issue-1258 61 10 primarily primarily ADV issue-1258 61 11 that that SCONJ issue-1258 61 12 the the DET issue-1258 61 13 conclusions conclusion NOUN issue-1258 61 14 derived derive VERB issue-1258 61 15 from from ADP issue-1258 61 16 it it PRON issue-1258 61 17 can can AUX issue-1258 61 18 indicate indicate VERB issue-1258 61 19 directions direction NOUN issue-1258 61 20 and and CCONJ issue-1258 61 21 create create VERB issue-1258 61 22 incentives incentive NOUN issue-1258 61 23 for for ADP issue-1258 61 24 innovative innovative ADJ issue-1258 61 25 changes change NOUN issue-1258 61 26 similar similar ADJ issue-1258 61 27 to to ADP issue-1258 61 28 those those PRON issue-1258 61 29 sent send VERB issue-1258 61 30 by by ADP issue-1258 61 31 the the DET issue-1258 61 32 market market NOUN issue-1258 61 33 in in ADP issue-1258 61 34 the the DET issue-1258 61 35 private private ADJ issue-1258 61 36 sector sector NOUN issue-1258 61 37 . . PUNCT issue-1258 62 1 the the DET issue-1258 62 2 practice practice NOUN issue-1258 62 3 of of ADP issue-1258 62 4 results result NOUN issue-1258 62 5 management management NOUN issue-1258 62 6 around around ADP issue-1258 62 7 the the DET issue-1258 62 8 world world NOUN issue-1258 62 9 shows show VERB issue-1258 62 10 that that SCONJ issue-1258 62 11 simply simply ADV issue-1258 62 12 monitoring monitor VERB issue-1258 62 13 results result NOUN issue-1258 62 14 can can AUX issue-1258 62 15 not not PART issue-1258 62 16 lead lead VERB issue-1258 62 17 to to ADP issue-1258 62 18 significant significant ADJ issue-1258 62 19 improvements improvement NOUN issue-1258 62 20 in in ADP issue-1258 62 21 efficiency efficiency NOUN issue-1258 62 22 and and CCONJ issue-1258 62 23 productivity productivity NOUN issue-1258 62 24 . . PUNCT issue-1258 63 1 for for ADP issue-1258 63 2 this this DET issue-1258 63 3 reason reason NOUN issue-1258 63 4 , , PUNCT issue-1258 63 5 benchmarking benchmarke VERB issue-1258 63 6 is be AUX issue-1258 63 7 one one NUM issue-1258 63 8 of of ADP issue-1258 63 9 the the DET issue-1258 63 10 most most ADV issue-1258 63 11 specific specific ADJ issue-1258 63 12 tools tool NOUN issue-1258 63 13 of of ADP issue-1258 63 14 this this DET issue-1258 63 15 theory theory NOUN issue-1258 63 16 . . PUNCT issue-1258 64 1 in in ADP issue-1258 64 2 particular particular ADJ issue-1258 64 3 , , PUNCT issue-1258 64 4 it it PRON issue-1258 64 5 allows allow VERB issue-1258 64 6 the the DET issue-1258 64 7 application application NOUN issue-1258 64 8 of of ADP issue-1258 64 9 performance performance NOUN issue-1258 64 10 indicators indicator NOUN issue-1258 64 11 , , PUNCT issue-1258 64 12 the the DET issue-1258 64 13 formation formation NOUN issue-1258 64 14 of of ADP issue-1258 64 15 systems system NOUN issue-1258 64 16 incentives incentive NOUN issue-1258 64 17 and and CCONJ issue-1258 64 18 " " PUNCT issue-1258 64 19 conditional conditional ADJ issue-1258 64 20 competition competition NOUN issue-1258 64 21 " " PUNCT issue-1258 64 22 , , PUNCT issue-1258 64 23 which which PRON issue-1258 64 24 are be AUX issue-1258 64 25 necessary necessary ADJ issue-1258 64 26 for for ADP issue-1258 64 27 the the DET issue-1258 64 28 system system NOUN issue-1258 64 29 of of ADP issue-1258 64 30 public public ADJ issue-1258 64 31 services service NOUN issue-1258 64 32 in in ADP issue-1258 64 33 the the DET issue-1258 64 34 country country NOUN issue-1258 64 35 ( ( PUNCT issue-1258 64 36 forsythe forsythe PROPN issue-1258 64 37 , , PUNCT issue-1258 64 38 2011 2011 NUM issue-1258 64 39 ) ) PUNCT issue-1258 64 40 . . PUNCT issue-1258 65 1 as as ADP issue-1258 65 2 the the DET issue-1258 65 3 global global ADJ issue-1258 65 4 experience experience NOUN issue-1258 65 5 shows show NOUN issue-1258 65 6 , , PUNCT issue-1258 65 7 public public ADJ issue-1258 65 8 sector sector NOUN issue-1258 65 9 organizations organization NOUN issue-1258 65 10 have have AUX issue-1258 65 11 recently recently ADV issue-1258 65 12 been be AUX issue-1258 65 13 increasingly increasingly ADV issue-1258 65 14 turning turn VERB issue-1258 65 15 to to ADP issue-1258 65 16 benchmarking benchmarke VERB issue-1258 65 17 their their PRON issue-1258 65 18 services service NOUN issue-1258 65 19 . . PUNCT issue-1258 66 1 in in ADP issue-1258 66 2 the the DET issue-1258 66 3 u.k u.k PROPN issue-1258 66 4 . . PROPN issue-1258 66 5 public public ADJ issue-1258 66 6 sector sector NOUN issue-1258 66 7 , , PUNCT issue-1258 66 8 benchmarking benchmarke VERB issue-1258 66 9 has have AUX issue-1258 66 10 been be AUX issue-1258 66 11 recognized recognize VERB issue-1258 66 12 as as ADP issue-1258 66 13 a a DET issue-1258 66 14 powerful powerful ADJ issue-1258 66 15 tool tool NOUN issue-1258 66 16 for for ADP issue-1258 66 17 improvement improvement NOUN issue-1258 66 18 and and CCONJ issue-1258 66 19 a a DET issue-1258 66 20 way way NOUN issue-1258 66 21 to to PART issue-1258 66 22 implement implement VERB issue-1258 66 23 the the DET issue-1258 66 24 systematic systematic ADJ issue-1258 66 25 changes change NOUN issue-1258 66 26 needed need VERB issue-1258 66 27 to to PART issue-1258 66 28 deliver deliver VERB issue-1258 66 29 modern modern ADJ issue-1258 66 30 public public ADJ issue-1258 66 31 services service NOUN issue-1258 66 32 ( ( PUNCT issue-1258 66 33 le le X issue-1258 66 34 grand grand NOUN issue-1258 66 35 , , PUNCT issue-1258 66 36 2019 2019 NUM issue-1258 66 37 ) ) PUNCT issue-1258 66 38 . . PUNCT issue-1258 67 1 it it PRON issue-1258 67 2 was be AUX issue-1258 67 3 also also ADV issue-1258 67 4 recognized recognize VERB issue-1258 67 5 that that SCONJ issue-1258 67 6 efficient efficient ADJ issue-1258 67 7 public public ADJ issue-1258 67 8 services service NOUN issue-1258 67 9 play play VERB issue-1258 67 10 an an DET issue-1258 67 11 important important ADJ issue-1258 67 12 role role NOUN issue-1258 67 13 in in ADP issue-1258 67 14 enhancing enhance VERB issue-1258 67 15 the the DET issue-1258 67 16 competi competi PROPN issue-1258 67 17 tiveness tiveness NOUN issue-1258 67 18 of of ADP issue-1258 67 19 the the DET issue-1258 67 20 private private ADJ issue-1258 67 21 sector sector NOUN issue-1258 67 22 by by ADP issue-1258 67 23 reducing reduce VERB issue-1258 67 24 the the DET issue-1258 67 25 bureaucratic bureaucratic ADJ issue-1258 67 26 burden burden NOUN issue-1258 67 27 on on ADP issue-1258 67 28 business business NOUN issue-1258 67 29 . . PUNCT issue-1258 68 1 benchmarking benchmarke VERB issue-1258 68 2 is be AUX issue-1258 68 3 a a DET issue-1258 68 4 way way NOUN issue-1258 68 5 to to PART issue-1258 68 6 create create VERB issue-1258 68 7 the the DET issue-1258 68 8 incentives incentive NOUN issue-1258 68 9 necessary necessary ADJ issue-1258 68 10 for for ADP issue-1258 68 11 change change NOUN issue-1258 68 12 in in ADP issue-1258 68 13 the the DET issue-1258 68 14 implementation implementation NOUN issue-1258 68 15 of of ADP issue-1258 68 16 both both CCONJ issue-1258 68 17 key key ADJ issue-1258 68 18 and and CCONJ issue-1258 68 19 non non ADJ issue-1258 68 20 - - ADJ issue-1258 68 21 key key ADJ issue-1258 68 22 activities activity NOUN issue-1258 68 23 to to PART issue-1258 68 24 raise raise VERB issue-1258 68 25 the the DET issue-1258 68 26 standard standard NOUN issue-1258 68 27 of of ADP issue-1258 68 28 public public ADJ issue-1258 68 29 services service NOUN issue-1258 68 30 through through ADP issue-1258 68 31 the the DET issue-1258 68 32 dissemination dissemination NOUN issue-1258 68 33 of of ADP issue-1258 68 34 best good ADJ issue-1258 68 35 practices practice NOUN issue-1258 68 36 ( ( PUNCT issue-1258 68 37 needham needham PROPN issue-1258 68 38 , , PUNCT issue-1258 68 39 2011 2011 NUM issue-1258 68 40 ) ) PUNCT issue-1258 68 41 . . PUNCT issue-1258 69 1 in in ADP issue-1258 69 2 europe europe PROPN issue-1258 69 3 , , PUNCT issue-1258 69 4 benchmarking benchmarke VERB issue-1258 69 5 is be AUX issue-1258 69 6 used use VERB issue-1258 69 7 as as ADP issue-1258 69 8 a a DET issue-1258 69 9 tool tool NOUN issue-1258 69 10 to to PART issue-1258 69 11 make make VERB issue-1258 69 12 improvements improvement NOUN issue-1258 69 13 in in ADP issue-1258 69 14 the the DET issue-1258 69 15 work work NOUN issue-1258 69 16 of of ADP issue-1258 69 17 both both CCONJ issue-1258 69 18 public public ADJ issue-1258 69 19 and and CCONJ issue-1258 69 20 commercial commercial ADJ issue-1258 69 21 organizations organization NOUN issue-1258 69 22 , , PUNCT issue-1258 69 23 as as ADP issue-1258 69 24 a a DET issue-1258 69 25 means means NOUN issue-1258 69 26 of of ADP issue-1258 69 27 improving improve VERB issue-1258 69 28 the the DET issue-1258 69 29 competitiveness competitiveness NOUN issue-1258 69 30 of of ADP issue-1258 69 31 the the DET issue-1258 69 32 european european ADJ issue-1258 69 33 economy economy NOUN issue-1258 69 34 as as ADP issue-1258 69 35 a a DET issue-1258 69 36 whole whole NOUN issue-1258 69 37 . . PUNCT issue-1258 70 1 in in ADP issue-1258 70 2 canada canada PROPN issue-1258 70 3 , , PUNCT issue-1258 70 4 the the DET issue-1258 70 5 system system NOUN issue-1258 70 6 of of ADP issue-1258 70 7 benchmarking benchmarke VERB issue-1258 70 8 municipal municipal ADJ issue-1258 70 9 services service NOUN issue-1258 70 10 of of ADP issue-1258 70 11 the the DET issue-1258 70 12 province province NOUN issue-1258 70 13 of of ADP issue-1258 70 14 ontario ontario PROPN issue-1258 70 15 has have AUX issue-1258 70 16 become become VERB issue-1258 70 17 widespread widespread ADJ issue-1258 70 18 . . PUNCT issue-1258 71 1 this this DET issue-1258 71 2 system system NOUN issue-1258 71 3 analyzes analyze VERB issue-1258 71 4 information information NOUN issue-1258 71 5 about about ADP issue-1258 71 6 such such ADJ issue-1258 71 7 parameters parameter NOUN issue-1258 71 8 of of ADP issue-1258 71 9 services service NOUN issue-1258 71 10 as as ADP issue-1258 71 11 efficiency efficiency NOUN issue-1258 71 12 , , PUNCT issue-1258 71 13 performance performance NOUN issue-1258 71 14 , , PUNCT issue-1258 71 15 public public ADJ issue-1258 71 16 perception perception NOUN issue-1258 71 17 in in ADP issue-1258 71 18 the the DET issue-1258 71 19 context context NOUN issue-1258 71 20 of of ADP issue-1258 71 21 individual individual ADJ issue-1258 71 22 processes process NOUN issue-1258 71 23 of of ADP issue-1258 71 24 their their PRON issue-1258 71 25 provision provision NOUN issue-1258 71 26 ( ( PUNCT issue-1258 71 27 watson watson NOUN issue-1258 71 28 , , PUNCT issue-1258 71 29 2017 2017 NUM issue-1258 71 30 ) ) PUNCT issue-1258 71 31 . . PUNCT issue-1258 72 1 in in ADP issue-1258 72 2 the the DET issue-1258 72 3 us us PROPN issue-1258 72 4 , , PUNCT issue-1258 72 5 the the DET issue-1258 72 6 most most ADV issue-1258 72 7 significant significant ADJ issue-1258 72 8 benchmarking benchmarke VERB issue-1258 72 9 initiatives initiative NOUN issue-1258 72 10 include include VERB issue-1258 72 11 projects project NOUN issue-1258 72 12 in in ADP issue-1258 72 13 north north PROPN issue-1258 72 14 carolina carolina PROPN issue-1258 72 15 ( ( PUNCT issue-1258 72 16 a a DET issue-1258 72 17 joint joint ADJ issue-1258 72 18 project project NOUN issue-1258 72 19 of of ADP issue-1258 72 20 35 35 NUM issue-1258 72 21 state state NOUN issue-1258 72 22 municipalities municipality NOUN issue-1258 72 23 ) ) PUNCT issue-1258 72 24 , , PUNCT issue-1258 72 25 oregon oregon PROPN issue-1258 72 26 ( ( PUNCT issue-1258 72 27 oregon oregon PROPN issue-1258 72 28 options option NOUN issue-1258 72 29 ) ) PUNCT issue-1258 72 30 , , PUNCT issue-1258 72 31 minnesota minnesota PROPN issue-1258 72 32 ( ( PUNCT issue-1258 72 33 minnesota minnesota PROPN issue-1258 72 34 milestones milestone NOUN issue-1258 72 35 ) ) PUNCT issue-1258 72 36 and and CCONJ issue-1258 72 37 florida florida PROPN issue-1258 72 38 ( ( PUNCT issue-1258 72 39 florida florida PROPN issue-1258 72 40 benchmarks benchmarks PROPN issue-1258 72 41 ) ) PUNCT issue-1258 72 42 . . PUNCT issue-1258 73 1 common common ADJ issue-1258 73 2 to to ADP issue-1258 73 3 these these DET issue-1258 73 4 projects project NOUN issue-1258 73 5 was be AUX issue-1258 73 6 the the DET issue-1258 73 7 emphasis emphasis NOUN issue-1258 73 8 on on ADP issue-1258 73 9 benchmarking benchmarke VERB issue-1258 73 10 of of ADP issue-1258 73 11 financial financial ADJ issue-1258 73 12 indicators indicator NOUN issue-1258 73 13 ( ( PUNCT issue-1258 73 14 efficiency efficiency NOUN issue-1258 73 15 , , PUNCT issue-1258 73 16 unit unit NOUN issue-1258 73 17 cost cost NOUN issue-1258 73 18 ) ) PUNCT issue-1258 73 19 ( ( PUNCT issue-1258 73 20 fernandez fernandez PROPN issue-1258 73 21 , , PUNCT issue-1258 73 22 2016 2016 NUM issue-1258 73 23 ) ) PUNCT issue-1258 73 24 . . PUNCT issue-1258 74 1 in in ADP issue-1258 74 2 the the DET issue-1258 74 3 2000s 2000s NUM issue-1258 74 4 , , PUNCT issue-1258 74 5 virginia virginia PROPN issue-1258 74 6 polytechnic polytechnic PROPN issue-1258 74 7 institute institute PROPN issue-1258 74 8 and and CCONJ issue-1258 74 9 state state PROPN issue-1258 74 10 university university PROPN issue-1258 74 11 did do VERB issue-1258 74 12 some some DET issue-1258 74 13 very very ADV issue-1258 74 14 interesting interesting ADJ issue-1258 74 15 research research NOUN issue-1258 74 16 at at ADP issue-1258 74 17 the the DET issue-1258 74 18 municipal municipal ADJ issue-1258 74 19 level level NOUN issue-1258 74 20 regarding regard VERB issue-1258 74 21 zoning zoning NOUN issue-1258 74 22 and and CCONJ issue-1258 74 23 building building NOUN issue-1258 74 24 permit permit NOUN issue-1258 74 25 services service NOUN issue-1258 74 26 . . PUNCT issue-1258 75 1 the the DET issue-1258 75 2 system system NOUN issue-1258 75 3 of of ADP issue-1258 75 4 benchmarking benchmarke VERB issue-1258 75 5 indi indi PROPN issue-1258 75 6 cators cator NOUN issue-1258 75 7 includes include VERB issue-1258 75 8 both both DET issue-1258 75 9 indicators indicator NOUN issue-1258 75 10 of of ADP issue-1258 75 11 unit unit NOUN issue-1258 75 12 cost cost NOUN issue-1258 75 13 and and CCONJ issue-1258 75 14 indicators indicator NOUN issue-1258 75 15 derived derive VERB issue-1258 75 16 from from ADP issue-1258 75 17 the the DET issue-1258 75 18 survey survey NOUN issue-1258 75 19 , , PUNCT issue-1258 75 20 characterizing characterize VERB issue-1258 75 21 customer customer NOUN issue-1258 75 22 satisfaction satisfaction NOUN issue-1258 75 23 with with ADP issue-1258 75 24 the the DET issue-1258 75 25 process process NOUN issue-1258 75 26 of of ADP issue-1258 75 27 service service NOUN issue-1258 75 28 delivery delivery NOUN issue-1258 75 29 ( ( PUNCT issue-1258 75 30 clarity clarity NOUN issue-1258 75 31 of of ADP issue-1258 75 32 procedure procedure NOUN issue-1258 75 33 , , PUNCT issue-1258 75 34 availability availability NOUN issue-1258 75 35 of of ADP issue-1258 75 36 staff staff NOUN issue-1258 75 37 , , PUNCT issue-1258 75 38 clarity clarity NOUN issue-1258 75 39 of of ADP issue-1258 75 40 infor infor PROPN issue-1258 75 41 mation mation PROPN issue-1258 75 42 , , PUNCT issue-1258 75 43 time time NOUN issue-1258 75 44 of of ADP issue-1258 75 45 service service NOUN issue-1258 75 46 provision provision NOUN issue-1258 75 47 ) ) PUNCT issue-1258 75 48 ( ( PUNCT issue-1258 75 49 seybert seybert NOUN issue-1258 75 50 , , PUNCT issue-1258 75 51 2006 2006 NUM issue-1258 75 52 ) ) PUNCT issue-1258 75 53 . . PUNCT issue-1258 76 1 in in ADP issue-1258 76 2 a a DET issue-1258 76 3 market market NOUN issue-1258 76 4 environment environment NOUN issue-1258 76 5 , , PUNCT issue-1258 76 6 the the DET issue-1258 76 7 process process NOUN issue-1258 76 8 of of ADP issue-1258 76 9 implementing implement VERB issue-1258 76 10 benchmarking benchmarke VERB issue-1258 76 11 faces face NOUN issue-1258 76 12 obstacles obstacle NOUN issue-1258 76 13 that that PRON issue-1258 76 14 can can AUX issue-1258 76 15 be be AUX issue-1258 76 16 successfully successfully ADV issue-1258 76 17 overcome overcome VERB issue-1258 76 18 in in ADP issue-1258 76 19 the the DET issue-1258 76 20 public public ADJ issue-1258 76 21 sphere sphere NOUN issue-1258 76 22 . . PUNCT issue-1258 77 1 it it PRON issue-1258 77 2 is be AUX issue-1258 77 3 in in ADP issue-1258 77 4 the the DET issue-1258 77 5 area area NOUN issue-1258 77 6 of of ADP issue-1258 77 7 public public ADJ issue-1258 77 8 services service NOUN issue-1258 77 9 the the DET issue-1258 77 10 use use NOUN issue-1258 77 11 of of ADP issue-1258 77 12 benchmarking benchmarke VERB issue-1258 77 13 has have VERB issue-1258 77 14 considerable considerable ADJ issue-1258 77 15 potential potential NOUN issue-1258 77 16 due due ADP issue-1258 77 17 to to ADP issue-1258 77 18 the the DET issue-1258 77 19 public public ADJ issue-1258 77 20 status status NOUN issue-1258 77 21 of of ADP issue-1258 77 22 service service NOUN issue-1258 77 23 producers producer NOUN issue-1258 77 24 , , PUNCT issue-1258 77 25 the the DET issue-1258 77 26 directive directive ADJ issue-1258 77 27 nature nature NOUN issue-1258 77 28 of of ADP issue-1258 77 29 their their PRON issue-1258 77 30 orders order NOUN issue-1258 77 31 , , PUNCT issue-1258 77 32 the the DET issue-1258 77 33 commonality commonality NOUN issue-1258 77 34 of of ADP issue-1258 77 35 the the DET issue-1258 77 36 system system NOUN issue-1258 77 37 of of ADP issue-1258 77 38 organization organization NOUN issue-1258 77 39 of of ADP issue-1258 77 40 public public ADJ issue-1258 77 41 services service NOUN issue-1258 77 42 ( ( PUNCT issue-1258 77 43 spendolini spendolini NOUN issue-1258 77 44 , , PUNCT issue-1258 77 45 2013 2013 NUM issue-1258 77 46 ) ) PUNCT issue-1258 77 47 . . PUNCT issue-1258 78 1 it it PRON issue-1258 78 2 is be AUX issue-1258 78 3 customary customary ADJ issue-1258 78 4 to to PART issue-1258 78 5 distinguish distinguish VERB issue-1258 78 6 five five NUM issue-1258 78 7 main main ADJ issue-1258 78 8 types type NOUN issue-1258 78 9 of of ADP issue-1258 78 10 the the DET issue-1258 78 11 benchmarking benchmarke VERB issue-1258 78 12 process process NOUN issue-1258 78 13 ( ( PUNCT issue-1258 78 14 some some DET issue-1258 78 15 scientists scientist NOUN issue-1258 78 16 distinguish distinguish VERB issue-1258 78 17 a a DET issue-1258 78 18 larger large ADJ issue-1258 78 19 number number NOUN issue-1258 78 20 of of ADP issue-1258 78 21 types type NOUN issue-1258 78 22 ): ): PUNCT issue-1258 78 23 – – PUNCT issue-1258 78 24 internal internal ADJ issue-1258 78 25 benchmarking benchmarking NOUN issue-1258 78 26 ; ; PUNCT issue-1258 78 27 – – PUNCT issue-1258 78 28 external external ADJ issue-1258 78 29 competitive competitive ADJ issue-1258 78 30 benchmarking benchmarking NOUN issue-1258 78 31 ; ; PUNCT issue-1258 78 32 – – PUNCT issue-1258 78 33 external external ADJ issue-1258 78 34 intra intra ADJ issue-1258 78 35 - - ADJ issue-1258 78 36 industry industry ADJ issue-1258 78 37 benchmarking benchmarking NOUN issue-1258 78 38 ( ( PUNCT issue-1258 78 39 combined combine VERB issue-1258 78 40 ) ) PUNCT issue-1258 78 41 ; ; PUNCT issue-1258 78 42 – – PUNCT issue-1258 78 43 external external ADJ issue-1258 78 44 cross cross ADJ issue-1258 78 45 - - ADJ issue-1258 78 46 industry industry ADJ issue-1258 78 47 benchmarking benchmarking NOUN issue-1258 78 48 ; ; PUNCT issue-1258 78 49 – – PUNCT issue-1258 78 50 combined combine VERB issue-1258 78 51 cross cross NOUN issue-1258 78 52 - - NOUN issue-1258 78 53 industry industry ADJ issue-1258 78 54 and and CCONJ issue-1258 78 55 external external ADJ issue-1258 78 56 benchmarking benchmarking NOUN issue-1258 78 57 . . PUNCT issue-1258 79 1 3 3 X issue-1258 79 2 . . X issue-1258 79 3 typology typology NOUN issue-1258 79 4 of of ADP issue-1258 79 5 modern modern ADJ issue-1258 79 6 benchmarking benchmarking NOUN issue-1258 79 7 as as ADP issue-1258 79 8 a a DET issue-1258 79 9 method method NOUN issue-1258 79 10 of of ADP issue-1258 79 11 state state NOUN issue-1258 79 12 registration registration NOUN issue-1258 79 13 of of ADP issue-1258 79 14 property property NOUN issue-1258 79 15 rights right NOUN issue-1258 79 16 as as ADP issue-1258 79 17 james james PROPN issue-1258 79 18 h. h. PROPN issue-1258 79 19 harrington harrington PROPN issue-1258 79 20 , , PUNCT issue-1258 79 21 " " PUNCT issue-1258 79 22 there there PRON issue-1258 79 23 is be VERB issue-1258 79 24 no no DET issue-1258 79 25 best good ADJ issue-1258 79 26 type type NOUN issue-1258 79 27 of of ADP issue-1258 79 28 benchmarking benchmarking NOUN issue-1258 79 29 . . PUNCT issue-1258 80 1 each each PRON issue-1258 80 2 of of ADP issue-1258 80 3 the the DET issue-1258 80 4 different different ADJ issue-1258 80 5 types type NOUN issue-1258 80 6 ( ( PUNCT issue-1258 80 7 internal internal ADJ issue-1258 80 8 , , PUNCT issue-1258 80 9 external external ADJ issue-1258 80 10 competitive competitive ADJ issue-1258 80 11 , , PUNCT issue-1258 80 12 external external ADJ issue-1258 80 13 industry industry NOUN issue-1258 80 14 , , PUNCT issue-1258 80 15 external external ADJ issue-1258 80 16 cross cross NOUN issue-1258 80 17 - - NOUN issue-1258 80 18 industry industry NOUN issue-1258 80 19 , , PUNCT issue-1258 80 20 and and CCONJ issue-1258 80 21 a a DET issue-1258 80 22 combination combination NOUN issue-1258 80 23 of of ADP issue-1258 80 24 external external ADJ issue-1258 80 25 and and CCONJ issue-1258 80 26 internal internal ADJ issue-1258 80 27 ) ) PUNCT issue-1258 80 28 has have VERB issue-1258 80 29 advantages advantage NOUN issue-1258 80 30 and and CCONJ issue-1258 80 31 disadvantages disadvantage NOUN issue-1258 80 32 that that PRON issue-1258 80 33 must must AUX issue-1258 80 34 be be AUX issue-1258 80 35 considered consider VERB issue-1258 80 36 " " PUNCT issue-1258 80 37 . . PUNCT issue-1258 81 1 it it PRON issue-1258 81 2 should should AUX issue-1258 81 3 be be AUX issue-1258 81 4 noted note VERB issue-1258 81 5 that that SCONJ issue-1258 81 6 there there PRON issue-1258 81 7 is be VERB issue-1258 81 8 a a DET issue-1258 81 9 fundamental fundamental ADJ issue-1258 81 10 difference difference NOUN issue-1258 81 11 regarding regard VERB issue-1258 81 12 the the DET issue-1258 81 13 processes process NOUN issue-1258 81 14 of of ADP issue-1258 81 15 internal internal ADJ issue-1258 81 16 and and CCONJ issue-1258 81 17 external external ADJ issue-1258 81 18 benchmarking benchmarking NOUN issue-1258 81 19 . . PUNCT issue-1258 82 1 as as ADP issue-1258 82 2 for for ADP issue-1258 82 3 internal internal ADJ issue-1258 82 4 benchmarking benchmarking NOUN issue-1258 82 5 , , PUNCT issue-1258 82 6 it it PRON issue-1258 82 7 can can AUX issue-1258 82 8 be be AUX issue-1258 82 9 noted note VERB issue-1258 82 10 that that SCONJ issue-1258 82 11 it it PRON issue-1258 82 12 is be AUX issue-1258 82 13 aimed aim VERB issue-1258 82 14 at at ADP issue-1258 82 15 finding find VERB issue-1258 82 16 common common ADJ issue-1258 82 17 elements element NOUN issue-1258 82 18 of of ADP issue-1258 82 19 similar similar ADJ issue-1258 82 20 activities activity NOUN issue-1258 82 21 and and CCONJ issue-1258 82 22 determines determine NOUN issue-1258 82 23 which which PRON issue-1258 82 24 of of ADP issue-1258 82 25 them they PRON issue-1258 82 26 should should AUX issue-1258 82 27 be be AUX issue-1258 82 28 standardized standardize VERB issue-1258 82 29 and and CCONJ issue-1258 82 30 applied apply VERB issue-1258 82 31 in in ADP issue-1258 82 32 the the DET issue-1258 82 33 organization organization NOUN issue-1258 82 34 as as ADP issue-1258 82 35 a a DET issue-1258 82 36 whole whole NOUN issue-1258 82 37 . . PUNCT issue-1258 83 1 external external ADJ issue-1258 83 2 benchmarking benchmarking NOUN issue-1258 83 3 is be AUX issue-1258 83 4 aimed aim VERB issue-1258 83 5 at at ADP issue-1258 83 6 establishing establish VERB issue-1258 83 7 communication communication NOUN issue-1258 83 8 between between ADP issue-1258 83 9 market market NOUN issue-1258 83 10 baltic baltic PROPN issue-1258 83 11 journal journal PROPN issue-1258 83 12 of of ADP issue-1258 83 13 economic economic ADJ issue-1258 83 14 studies study NOUN issue-1258 83 15 38 38 NUM issue-1258 83 16 vol vol NOUN issue-1258 83 17 . . PROPN issue-1258 83 18 7 7 NUM issue-1258 84 1 no no NOUN issue-1258 84 2 . . NOUN issue-1258 84 3 4 4 NUM issue-1258 84 4 , , PUNCT issue-1258 84 5 2021 2021 NUM issue-1258 84 6 participants participant NOUN issue-1258 84 7 and and CCONJ issue-1258 84 8 , , PUNCT issue-1258 84 9 in in ADP issue-1258 84 10 fact fact NOUN issue-1258 84 11 , , PUNCT issue-1258 84 12 is be AUX issue-1258 84 13 a a DET issue-1258 84 14 market market NOUN issue-1258 84 15 research research NOUN issue-1258 84 16 . . PUNCT issue-1258 85 1 in in ADP issue-1258 85 2 public public ADJ issue-1258 85 3 services service NOUN issue-1258 85 4 , , PUNCT issue-1258 85 5 benchmarking benchmarke VERB issue-1258 85 6 can can AUX issue-1258 85 7 be be AUX issue-1258 85 8 both both CCONJ issue-1258 85 9 external external ADJ issue-1258 85 10 and and CCONJ issue-1258 85 11 internal internal ADJ issue-1258 85 12 . . PUNCT issue-1258 86 1 it it PRON issue-1258 86 2 is be AUX issue-1258 86 3 also also ADV issue-1258 86 4 customary customary ADJ issue-1258 86 5 to to PART issue-1258 86 6 distinguish distinguish VERB issue-1258 86 7 certain certain ADJ issue-1258 86 8 forms form NOUN issue-1258 86 9 of of ADP issue-1258 86 10 benchmarking benchmarke VERB issue-1258 86 11 . . PUNCT issue-1258 87 1 corporate corporate ADJ issue-1258 87 2 benchmarking benchmarking NOUN issue-1258 87 3 is be AUX issue-1258 87 4 point point NOUN issue-1258 87 5 – – PUNCT issue-1258 87 6 based base VERB issue-1258 87 7 and and CCONJ issue-1258 87 8 , , PUNCT issue-1258 87 9 most most ADV issue-1258 87 10 often often ADV issue-1258 87 11 , , PUNCT issue-1258 87 12 one one NUM issue-1258 87 13 - - PUNCT issue-1258 87 14 time time NOUN issue-1258 87 15 in in ADP issue-1258 87 16 nature nature NOUN issue-1258 87 17 ; ; PUNCT issue-1258 87 18 it it PRON issue-1258 87 19 focuses focus VERB issue-1258 87 20 on on ADP issue-1258 87 21 one one NUM issue-1258 87 22 specific specific ADJ issue-1258 87 23 process process NOUN issue-1258 87 24 that that PRON issue-1258 87 25 has have AUX issue-1258 87 26 been be AUX issue-1258 87 27 identified identify VERB issue-1258 87 28 as as ADP issue-1258 87 29 problematic problematic ADJ issue-1258 87 30 in in ADP issue-1258 87 31 advance advance NOUN issue-1258 87 32 ( ( PUNCT issue-1258 87 33 identification identification NOUN issue-1258 87 34 occurs occur VERB issue-1258 87 35 by by ADP issue-1258 87 36 expert expert NOUN issue-1258 87 37 means mean NOUN issue-1258 87 38 ) ) PUNCT issue-1258 87 39 . . PUNCT issue-1258 88 1 the the DET issue-1258 88 2 goal goal NOUN issue-1258 88 3 is be AUX issue-1258 88 4 to to PART issue-1258 88 5 find find VERB issue-1258 88 6 an an DET issue-1258 88 7 optimization optimization NOUN issue-1258 88 8 solution solution NOUN issue-1258 88 9 in in ADP issue-1258 88 10 the the DET issue-1258 88 11 problem problem NOUN issue-1258 88 12 area area NOUN issue-1258 88 13 . . PUNCT issue-1258 89 1 an an DET issue-1258 89 2 advanced advanced ADJ issue-1258 89 3 approach approach NOUN issue-1258 89 4 to to ADP issue-1258 89 5 benchmarking benchmarke VERB issue-1258 89 6 – – PUNCT issue-1258 89 7 tracking track VERB issue-1258 89 8 progress progress NOUN issue-1258 89 9 against against ADP issue-1258 89 10 a a DET issue-1258 89 11 system system NOUN issue-1258 89 12 of of ADP issue-1258 89 13 exogenously exogenously ADV issue-1258 89 14 defined define VERB issue-1258 89 15 goals goal NOUN issue-1258 89 16 . . PUNCT issue-1258 90 1 it it PRON issue-1258 90 2 is be AUX issue-1258 90 3 used use VERB issue-1258 90 4 as as ADP issue-1258 90 5 part part NOUN issue-1258 90 6 of of ADP issue-1258 90 7 the the DET issue-1258 90 8 implementation implementation NOUN issue-1258 90 9 of of ADP issue-1258 90 10 the the DET issue-1258 90 11 strategic strategic ADJ issue-1258 90 12 planning planning NOUN issue-1258 90 13 cycle cycle NOUN issue-1258 90 14 . . PUNCT issue-1258 91 1 the the DET issue-1258 91 2 purpose purpose NOUN issue-1258 91 3 – – PUNCT issue-1258 91 4 the the DET issue-1258 91 5 formation formation NOUN issue-1258 91 6 of of ADP issue-1258 91 7 information information NOUN issue-1258 91 8 about about ADP issue-1258 91 9 the the DET issue-1258 91 10 achievement achievement NOUN issue-1258 91 11 of of ADP issue-1258 91 12 the the DET issue-1258 91 13 goals goal NOUN issue-1258 91 14 and and CCONJ issue-1258 91 15 objectives objective NOUN issue-1258 91 16 of of ADP issue-1258 91 17 the the DET issue-1258 91 18 activities activity NOUN issue-1258 91 19 of of ADP issue-1258 91 20 the the DET issue-1258 91 21 subject subject NOUN issue-1258 91 22 of of ADP issue-1258 91 23 benchmarking benchmarke VERB issue-1258 91 24 . . PUNCT issue-1258 92 1 benchmarking benchmarke VERB issue-1258 92 2 of of ADP issue-1258 92 3 performance performance NOUN issue-1258 92 4 is be AUX issue-1258 92 5 a a DET issue-1258 92 6 comparison comparison NOUN issue-1258 92 7 of of ADP issue-1258 92 8 achieved achieve VERB issue-1258 92 9 values value NOUN issue-1258 92 10 of of ADP issue-1258 92 11 indicators indicator NOUN issue-1258 92 12 with with ADP issue-1258 92 13 adequate adequate ADJ issue-1258 92 14 external external ADJ issue-1258 92 15 standards standard NOUN issue-1258 92 16 ( ( PUNCT issue-1258 92 17 professional professional ADJ issue-1258 92 18 standards standard NOUN issue-1258 92 19 , , PUNCT issue-1258 92 20 national national PROPN issue-1258 92 21 statistics statistics PROPN issue-1258 92 22 data data PROPN issue-1258 92 23 , , PUNCT issue-1258 92 24 the the DET issue-1258 92 25 results result NOUN issue-1258 92 26 of of ADP issue-1258 92 27 the the DET issue-1258 92 28 activities activity NOUN issue-1258 92 29 of of ADP issue-1258 92 30 similar similar ADJ issue-1258 92 31 institutional institutional ADJ issue-1258 92 32 units unit NOUN issue-1258 92 33 in in ADP issue-1258 92 34 terms term NOUN issue-1258 92 35 of of ADP issue-1258 92 36 parameters parameter NOUN issue-1258 92 37 ) ) PUNCT issue-1258 92 38 . . PUNCT issue-1258 93 1 its its PRON issue-1258 93 2 purpose purpose NOUN issue-1258 93 3 is be AUX issue-1258 93 4 to to PART issue-1258 93 5 evaluate evaluate VERB issue-1258 93 6 the the DET issue-1258 93 7 performance performance NOUN issue-1258 93 8 of of ADP issue-1258 93 9 organizations organization NOUN issue-1258 93 10 controlled control VERB issue-1258 93 11 by by ADP issue-1258 93 12 the the DET issue-1258 93 13 subject subject NOUN issue-1258 93 14 of of ADP issue-1258 93 15 benchmarking benchmarke VERB issue-1258 93 16 , , PUNCT issue-1258 93 17 providers provider NOUN issue-1258 93 18 of of ADP issue-1258 93 19 public public ADJ issue-1258 93 20 services service NOUN issue-1258 93 21 ( ( PUNCT issue-1258 93 22 wang wang PROPN issue-1258 93 23 , , PUNCT issue-1258 93 24 2015 2015 NUM issue-1258 93 25 ) ) PUNCT issue-1258 93 26 . . PUNCT issue-1258 94 1 to to PART issue-1258 94 2 assess assess VERB issue-1258 94 3 the the DET issue-1258 94 4 quality quality NOUN issue-1258 94 5 of of ADP issue-1258 94 6 public public ADJ issue-1258 94 7 services service NOUN issue-1258 94 8 , , PUNCT issue-1258 94 9 benchmarking benchmarke VERB issue-1258 94 10 can can AUX issue-1258 94 11 be be AUX issue-1258 94 12 considered consider VERB issue-1258 94 13 the the DET issue-1258 94 14 most most ADV issue-1258 94 15 applicable applicable ADJ issue-1258 94 16 . . PUNCT issue-1258 95 1 a a DET issue-1258 95 2 number number NOUN issue-1258 95 3 of of ADP issue-1258 95 4 researchers researcher NOUN issue-1258 95 5 call call VERB issue-1258 95 6 this this DET issue-1258 95 7 form form NOUN issue-1258 95 8 statistical statistical ADJ issue-1258 95 9 benchmarking benchmarking NOUN issue-1258 95 10 . . PUNCT issue-1258 96 1 this this DET issue-1258 96 2 form form NOUN issue-1258 96 3 of of ADP issue-1258 96 4 benchmarking benchmarke VERB issue-1258 96 5 should should AUX issue-1258 96 6 be be AUX issue-1258 96 7 understood understand VERB issue-1258 96 8 as as ADP issue-1258 96 9 evaluation evaluation NOUN issue-1258 96 10 , , PUNCT issue-1258 96 11 benchmarking benchmarking NOUN issue-1258 96 12 and and CCONJ issue-1258 96 13 transfer transfer NOUN issue-1258 96 14 of of ADP issue-1258 96 15 managerial managerial ADJ issue-1258 96 16 innovations innovation NOUN issue-1258 96 17 , , PUNCT issue-1258 96 18 which which PRON issue-1258 96 19 are be AUX issue-1258 96 20 based base VERB issue-1258 96 21 on on ADP issue-1258 96 22 the the DET issue-1258 96 23 analysis analysis NOUN issue-1258 96 24 of of ADP issue-1258 96 25 the the DET issue-1258 96 26 system system NOUN issue-1258 96 27 of of ADP issue-1258 96 28 performance performance NOUN issue-1258 96 29 indicators indicator NOUN issue-1258 96 30 . . PUNCT issue-1258 97 1 performance performance NOUN issue-1258 97 2 benchmarking benchmarking NOUN issue-1258 97 3 is be AUX issue-1258 97 4 characterized characterize VERB issue-1258 97 5 by by ADP issue-1258 97 6 minimization minimization NOUN issue-1258 97 7 of of ADP issue-1258 97 8 unit unit NOUN issue-1258 97 9 costs cost NOUN issue-1258 97 10 in in ADP issue-1258 97 11 its its PRON issue-1258 97 12 cyclic cyclic ADJ issue-1258 97 13 use use NOUN issue-1258 97 14 . . PUNCT issue-1258 98 1 it it PRON issue-1258 98 2 can can AUX issue-1258 98 3 be be AUX issue-1258 98 4 carried carry VERB issue-1258 98 5 out out ADP issue-1258 98 6 annually annually ADV issue-1258 98 7 without without ADP issue-1258 98 8 significant significant ADJ issue-1258 98 9 revision revision NOUN issue-1258 98 10 of of ADP issue-1258 98 11 the the DET issue-1258 98 12 conditions condition NOUN issue-1258 98 13 and and CCONJ issue-1258 98 14 mechanisms mechanism NOUN issue-1258 98 15 of of ADP issue-1258 98 16 its its PRON issue-1258 98 17 implementation implementation NOUN issue-1258 98 18 . . PUNCT issue-1258 99 1 the the DET issue-1258 99 2 other other ADJ issue-1258 99 3 forms form NOUN issue-1258 99 4 of of ADP issue-1258 99 5 benchmarking benchmarke VERB issue-1258 99 6 considered consider VERB issue-1258 99 7 involve involve VERB issue-1258 99 8 creating create VERB issue-1258 99 9 all all DET issue-1258 99 10 the the DET issue-1258 99 11 elements element NOUN issue-1258 99 12 anew anew ADV issue-1258 99 13 in in ADP issue-1258 99 14 each each DET issue-1258 99 15 cycle cycle NOUN issue-1258 99 16 . . PUNCT issue-1258 100 1 we we PRON issue-1258 100 2 can can AUX issue-1258 100 3 say say VERB issue-1258 100 4 that that SCONJ issue-1258 100 5 performance performance NOUN issue-1258 100 6 benchmarking benchmarke VERB issue-1258 100 7 is be AUX issue-1258 100 8 a a DET issue-1258 100 9 single single ADJ issue-1258 100 10 organized organize VERB issue-1258 100 11 approach approach NOUN issue-1258 100 12 to to ADP issue-1258 100 13 the the DET issue-1258 100 14 analysis analysis NOUN issue-1258 100 15 of of ADP issue-1258 100 16 various various ADJ issue-1258 100 17 activities activity NOUN issue-1258 100 18 in in ADP issue-1258 100 19 public public ADJ issue-1258 100 20 administration administration NOUN issue-1258 100 21 . . PUNCT issue-1258 101 1 the the DET issue-1258 101 2 quality quality NOUN issue-1258 101 3 of of ADP issue-1258 101 4 service service NOUN issue-1258 101 5 delivery delivery NOUN issue-1258 101 6 in in ADP issue-1258 101 7 a a DET issue-1258 101 8 formalized formalize VERB issue-1258 101 9 form form NOUN issue-1258 101 10 is be AUX issue-1258 101 11 expressed express VERB issue-1258 101 12 as as ADP issue-1258 101 13 a a DET issue-1258 101 14 set set NOUN issue-1258 101 15 of of ADP issue-1258 101 16 performance performance NOUN issue-1258 101 17 indicators indicator NOUN issue-1258 101 18 . . PUNCT issue-1258 102 1 this this PRON issue-1258 102 2 brings bring VERB issue-1258 102 3 clarity clarity NOUN issue-1258 102 4 and and CCONJ issue-1258 102 5 incontestability incontestability NOUN issue-1258 102 6 of of ADP issue-1258 102 7 facts fact NOUN issue-1258 102 8 for for ADP issue-1258 102 9 the the DET issue-1258 102 10 participants participant NOUN issue-1258 102 11 of of ADP issue-1258 102 12 the the DET issue-1258 102 13 benchmarking benchmarke VERB issue-1258 102 14 process process NOUN issue-1258 102 15 about about ADP issue-1258 102 16 the the DET issue-1258 102 17 achievement achievement NOUN issue-1258 102 18 of of ADP issue-1258 102 19 a a DET issue-1258 102 20 certain certain ADJ issue-1258 102 21 level level NOUN issue-1258 102 22 of of ADP issue-1258 102 23 performance performance NOUN issue-1258 102 24 and and CCONJ issue-1258 102 25 the the DET issue-1258 102 26 possibility possibility NOUN issue-1258 102 27 of of ADP issue-1258 102 28 its its PRON issue-1258 102 29 improvement improvement NOUN issue-1258 102 30 on on ADP issue-1258 102 31 the the DET issue-1258 102 32 basis basis NOUN issue-1258 102 33 of of ADP issue-1258 102 34 best good ADJ issue-1258 102 35 practices practice NOUN issue-1258 102 36 . . PUNCT issue-1258 103 1 4 4 X issue-1258 103 2 . . X issue-1258 103 3 organization organization NOUN issue-1258 103 4 directions direction NOUN issue-1258 103 5 of of ADP issue-1258 103 6 modern modern ADJ issue-1258 103 7 benchmarking benchmarking NOUN issue-1258 103 8 as as ADP issue-1258 103 9 a a DET issue-1258 103 10 method method NOUN issue-1258 103 11 of of ADP issue-1258 103 12 state state NOUN issue-1258 103 13 registration registration NOUN issue-1258 103 14 of of ADP issue-1258 103 15 property property NOUN issue-1258 103 16 rights right NOUN issue-1258 103 17 we we PRON issue-1258 103 18 will will AUX issue-1258 103 19 analyze analyze VERB issue-1258 103 20 possible possible ADJ issue-1258 103 21 ways way NOUN issue-1258 103 22 of of ADP issue-1258 103 23 organizing organize VERB issue-1258 103 24 benchmarking benchmarke VERB issue-1258 103 25 in in ADP issue-1258 103 26 the the DET issue-1258 103 27 sphere sphere NOUN issue-1258 103 28 of of ADP issue-1258 103 29 state state NOUN issue-1258 103 30 services service NOUN issue-1258 103 31 for for ADP issue-1258 103 32 the the DET issue-1258 103 33 registration registration NOUN issue-1258 103 34 of of ADP issue-1258 103 35 property property NOUN issue-1258 103 36 rights right NOUN issue-1258 103 37 . . PUNCT issue-1258 104 1 in in ADP issue-1258 104 2 the the DET issue-1258 104 3 first first ADJ issue-1258 104 4 method method NOUN issue-1258 104 5 of of ADP issue-1258 104 6 benchmarking benchmarke VERB issue-1258 104 7 , , PUNCT issue-1258 104 8 the the DET issue-1258 104 9 state state NOUN issue-1258 104 10 agency agency NOUN issue-1258 104 11 for for ADP issue-1258 104 12 registration registration NOUN issue-1258 104 13 of of ADP issue-1258 104 14 property property NOUN issue-1258 104 15 rights right NOUN issue-1258 104 16 acts act VERB issue-1258 104 17 as as ADP issue-1258 104 18 the the DET issue-1258 104 19 coordinator coordinator NOUN issue-1258 104 20 of of ADP issue-1258 104 21 the the DET issue-1258 104 22 process process NOUN issue-1258 104 23 . . PUNCT issue-1258 105 1 at at ADP issue-1258 105 2 the the DET issue-1258 105 3 same same ADJ issue-1258 105 4 time time NOUN issue-1258 105 5 , , PUNCT issue-1258 105 6 it it PRON issue-1258 105 7 develops develop VERB issue-1258 105 8 a a DET issue-1258 105 9 questionnaire questionnaire NOUN issue-1258 105 10 , , PUNCT issue-1258 105 11 conducts conduct VERB issue-1258 105 12 an an DET issue-1258 105 13 assessment assessment NOUN issue-1258 105 14 and and CCONJ issue-1258 105 15 provides provide VERB issue-1258 105 16 data datum NOUN issue-1258 105 17 to to ADP issue-1258 105 18 other other ADJ issue-1258 105 19 participants participant NOUN issue-1258 105 20 in in ADP issue-1258 105 21 the the DET issue-1258 105 22 bench bench NOUN issue-1258 105 23 marking marking NOUN issue-1258 105 24 process process NOUN issue-1258 105 25 . . PUNCT issue-1258 106 1 the the DET issue-1258 106 2 cadastral cadastral ADJ issue-1258 106 3 organizations organization NOUN issue-1258 106 4 do do AUX issue-1258 106 5 not not PART issue-1258 106 6 contact contact VERB issue-1258 106 7 each each DET issue-1258 106 8 other other ADJ issue-1258 106 9 . . PUNCT issue-1258 107 1 the the DET issue-1258 107 2 coordinator coordinator NOUN issue-1258 107 3 provides provide VERB issue-1258 107 4 information information NOUN issue-1258 107 5 to to ADP issue-1258 107 6 the the DET issue-1258 107 7 participants participant NOUN issue-1258 107 8 for for ADP issue-1258 107 9 decision decision NOUN issue-1258 107 10 - - PUNCT issue-1258 107 11 making making NOUN issue-1258 107 12 . . PUNCT issue-1258 108 1 the the DET issue-1258 108 2 second second ADJ issue-1258 108 3 method method NOUN issue-1258 108 4 assumes assume VERB issue-1258 108 5 parity parity NOUN issue-1258 108 6 of of ADP issue-1258 108 7 all all DET issue-1258 108 8 participants participant NOUN issue-1258 108 9 in in ADP issue-1258 108 10 the the DET issue-1258 108 11 benchmarking benchmarke VERB issue-1258 108 12 process process NOUN issue-1258 108 13 within within ADP issue-1258 108 14 their their PRON issue-1258 108 15 rights right NOUN issue-1258 108 16 and and CCONJ issue-1258 108 17 obligations obligation NOUN issue-1258 108 18 to to PART issue-1258 108 19 provide provide VERB issue-1258 108 20 , , PUNCT issue-1258 108 21 collect collect VERB issue-1258 108 22 and and CCONJ issue-1258 108 23 exchange exchange VERB issue-1258 108 24 information information NOUN issue-1258 108 25 . . PUNCT issue-1258 109 1 development development NOUN issue-1258 109 2 of of ADP issue-1258 109 3 the the DET issue-1258 109 4 questionnaire questionnaire NOUN issue-1258 109 5 and and CCONJ issue-1258 109 6 evaluation evaluation NOUN issue-1258 109 7 of of ADP issue-1258 109 8 the the DET issue-1258 109 9 results result NOUN issue-1258 109 10 are be AUX issue-1258 109 11 carried carry VERB issue-1258 109 12 out out ADP issue-1258 109 13 collectively collectively ADV issue-1258 109 14 . . PUNCT issue-1258 110 1 in in ADP issue-1258 110 2 this this DET issue-1258 110 3 case case NOUN issue-1258 110 4 , , PUNCT issue-1258 110 5 the the DET issue-1258 110 6 accounting accounting NOUN issue-1258 110 7 bodies body NOUN issue-1258 110 8 constantly constantly ADV issue-1258 110 9 exchange exchange VERB issue-1258 110 10 information information NOUN issue-1258 110 11 , , PUNCT issue-1258 110 12 and and CCONJ issue-1258 110 13 the the DET issue-1258 110 14 benchmarking benchmarke VERB issue-1258 110 15 process process NOUN issue-1258 110 16 itself itself PRON issue-1258 110 17 is be AUX issue-1258 110 18 continuous continuous ADJ issue-1258 110 19 ( ( PUNCT issue-1258 110 20 stapenhurst stapenhurst ADJ issue-1258 110 21 , , PUNCT issue-1258 110 22 2009 2009 NUM issue-1258 110 23 ) ) PUNCT issue-1258 110 24 . . PUNCT issue-1258 111 1 the the DET issue-1258 111 2 third third ADJ issue-1258 111 3 method method NOUN issue-1258 111 4 is be AUX issue-1258 111 5 a a DET issue-1258 111 6 combination combination NOUN issue-1258 111 7 of of ADP issue-1258 111 8 the the DET issue-1258 111 9 functions function NOUN issue-1258 111 10 of of ADP issue-1258 111 11 the the DET issue-1258 111 12 state state NOUN issue-1258 111 13 body body NOUN issue-1258 111 14 for for ADP issue-1258 111 15 the the DET issue-1258 111 16 registration registration NOUN issue-1258 111 17 of of ADP issue-1258 111 18 property property NOUN issue-1258 111 19 rights right NOUN issue-1258 111 20 as as ADP issue-1258 111 21 the the DET issue-1258 111 22 coordinator coordinator NOUN issue-1258 111 23 of of ADP issue-1258 111 24 the the DET issue-1258 111 25 process process NOUN issue-1258 111 26 , , PUNCT issue-1258 111 27 on on ADP issue-1258 111 28 the the DET issue-1258 111 29 one one NUM issue-1258 111 30 hand hand NOUN issue-1258 111 31 , , PUNCT issue-1258 111 32 and and CCONJ issue-1258 111 33 the the DET issue-1258 111 34 activities activity NOUN issue-1258 111 35 of of ADP issue-1258 111 36 accounting accounting NOUN issue-1258 111 37 organizations organization NOUN issue-1258 111 38 , , PUNCT issue-1258 111 39 on on ADP issue-1258 111 40 the the DET issue-1258 111 41 other other ADJ issue-1258 111 42 hand hand NOUN issue-1258 111 43 , , PUNCT issue-1258 111 44 in in ADP issue-1258 111 45 a a DET issue-1258 111 46 joint joint ADJ issue-1258 111 47 study study NOUN issue-1258 111 48 of of ADP issue-1258 111 49 research research NOUN issue-1258 111 50 areas area NOUN issue-1258 111 51 . . PUNCT issue-1258 112 1 local local ADJ issue-1258 112 2 accounting accounting NOUN issue-1258 112 3 bodies body NOUN issue-1258 112 4 develop develop VERB issue-1258 112 5 a a DET issue-1258 112 6 questionnaire questionnaire NOUN issue-1258 112 7 , , PUNCT issue-1258 112 8 there there PRON issue-1258 112 9 is be VERB issue-1258 112 10 an an DET issue-1258 112 11 ongoing ongoing ADJ issue-1258 112 12 exchange exchange NOUN issue-1258 112 13 of of ADP issue-1258 112 14 information information NOUN issue-1258 112 15 between between ADP issue-1258 112 16 them they PRON issue-1258 112 17 , , PUNCT issue-1258 112 18 and and CCONJ issue-1258 112 19 the the DET issue-1258 112 20 state state NOUN issue-1258 112 21 body body NOUN issue-1258 112 22 evaluates evaluate VERB issue-1258 112 23 and and CCONJ issue-1258 112 24 interprets interpret VERB issue-1258 112 25 the the DET issue-1258 112 26 data datum NOUN issue-1258 112 27 , , PUNCT issue-1258 112 28 as as ADV issue-1258 112 29 well well ADV issue-1258 112 30 as as ADP issue-1258 112 31 provides provide VERB issue-1258 112 32 training training NOUN issue-1258 112 33 on on ADP issue-1258 112 34 benchmarking benchmarke VERB issue-1258 112 35 mechanisms mechanism NOUN issue-1258 112 36 . . PUNCT issue-1258 113 1 the the DET issue-1258 113 2 fourth fourth ADJ issue-1258 113 3 method method NOUN issue-1258 113 4 involves involve VERB issue-1258 113 5 the the DET issue-1258 113 6 creation creation NOUN issue-1258 113 7 focus focus NOUN issue-1258 113 8 groups group NOUN issue-1258 113 9 consisting consist VERB issue-1258 113 10 of of ADP issue-1258 113 11 the the DET issue-1258 113 12 subjects subject NOUN issue-1258 113 13 of of ADP issue-1258 113 14 the the DET issue-1258 113 15 benchmarking benchmarke VERB issue-1258 113 16 process process NOUN issue-1258 113 17 . . PUNCT issue-1258 114 1 differentiation differentiation NOUN issue-1258 114 2 of of ADP issue-1258 114 3 composition composition NOUN issue-1258 114 4 of of ADP issue-1258 114 5 participants participant NOUN issue-1258 114 6 is be AUX issue-1258 114 7 determined determine VERB issue-1258 114 8 by by ADP issue-1258 114 9 chosen choose VERB issue-1258 114 10 direction direction NOUN issue-1258 114 11 of of ADP issue-1258 114 12 research research NOUN issue-1258 114 13 . . PUNCT issue-1258 115 1 in in ADP issue-1258 115 2 benchmarking benchmarke VERB issue-1258 115 3 the the DET issue-1258 115 4 data datum NOUN issue-1258 115 5 are be AUX issue-1258 115 6 pre pre ADJ issue-1258 115 7 - - VERB issue-1258 115 8 selected select VERB issue-1258 115 9 and and CCONJ issue-1258 115 10 processed process VERB issue-1258 115 11 according accord VERB issue-1258 115 12 to to ADP issue-1258 115 13 this this DET issue-1258 115 14 option option NOUN issue-1258 115 15 . . PUNCT issue-1258 116 1 the the DET issue-1258 116 2 exchange exchange NOUN issue-1258 116 3 of of ADP issue-1258 116 4 information information NOUN issue-1258 116 5 between between ADP issue-1258 116 6 accounting accounting NOUN issue-1258 116 7 bodies body NOUN issue-1258 116 8 is be AUX issue-1258 116 9 limited limited ADJ issue-1258 116 10 . . PUNCT issue-1258 117 1 the the DET issue-1258 117 2 process process NOUN issue-1258 117 3 can can AUX issue-1258 117 4 be be AUX issue-1258 117 5 coordinated coordinate VERB issue-1258 117 6 by by ADP issue-1258 117 7 both both PRON issue-1258 117 8 state state NOUN issue-1258 117 9 and and CCONJ issue-1258 117 10 regional regional ADJ issue-1258 117 11 bodies body NOUN issue-1258 117 12 , , PUNCT issue-1258 117 13 if if SCONJ issue-1258 117 14 they they PRON issue-1258 117 15 have have VERB issue-1258 117 16 the the DET issue-1258 117 17 necessary necessary ADJ issue-1258 117 18 experience experience NOUN issue-1258 117 19 . . PUNCT issue-1258 118 1 the the DET issue-1258 118 2 definition definition NOUN issue-1258 118 3 of of ADP issue-1258 118 4 the the DET issue-1258 118 5 method method NOUN issue-1258 118 6 of of ADP issue-1258 118 7 benchmarking benchmarke VERB issue-1258 118 8 organization organization NOUN issue-1258 118 9 is be AUX issue-1258 118 10 determined determine VERB issue-1258 118 11 by by ADP issue-1258 118 12 its its PRON issue-1258 118 13 ultimate ultimate ADJ issue-1258 118 14 goal goal NOUN issue-1258 118 15 . . PUNCT issue-1258 119 1 the the DET issue-1258 119 2 first first ADJ issue-1258 119 3 two two NUM issue-1258 119 4 methods method NOUN issue-1258 119 5 discussed discuss VERB issue-1258 119 6 above above ADP issue-1258 119 7 provide provide VERB issue-1258 119 8 for for ADP issue-1258 119 9 a a DET issue-1258 119 10 greater great ADJ issue-1258 119 11 concentration concentration NOUN issue-1258 119 12 of of ADP issue-1258 119 13 benchmarking benchmarke VERB issue-1258 119 14 management management NOUN issue-1258 119 15 functions function NOUN issue-1258 119 16 in in ADP issue-1258 119 17 a a DET issue-1258 119 18 central central ADJ issue-1258 119 19 unit unit NOUN issue-1258 119 20 ; ; PUNCT issue-1258 119 21 in in ADP issue-1258 119 22 turn turn NOUN issue-1258 119 23 , , PUNCT issue-1258 119 24 the the DET issue-1258 119 25 last last ADJ issue-1258 119 26 two two NUM issue-1258 119 27 methods method NOUN issue-1258 119 28 , , PUNCT issue-1258 119 29 on on ADP issue-1258 119 30 the the DET issue-1258 119 31 contrary contrary NOUN issue-1258 119 32 , , PUNCT issue-1258 119 33 involve involve VERB issue-1258 119 34 mutual mutual ADJ issue-1258 119 35 coordination coordination NOUN issue-1258 119 36 of of ADP issue-1258 119 37 participants participant NOUN issue-1258 119 38 , , PUNCT issue-1258 119 39 and and CCONJ issue-1258 119 40 they they PRON issue-1258 119 41 can can AUX issue-1258 119 42 be be AUX issue-1258 119 43 considered consider VERB issue-1258 119 44 more more ADV issue-1258 119 45 developed developed ADJ issue-1258 119 46 ( ( PUNCT issue-1258 119 47 monro monro PROPN issue-1258 119 48 , , PUNCT issue-1258 119 49 2003 2003 NUM issue-1258 119 50 ) ) PUNCT issue-1258 119 51 . . PUNCT issue-1258 120 1 its its PRON issue-1258 120 2 own own ADJ issue-1258 120 3 algorithm algorithm NOUN issue-1258 120 4 characterizes characterize VERB issue-1258 120 5 each each PRON issue-1258 120 6 of of ADP issue-1258 120 7 these these DET issue-1258 120 8 options option NOUN issue-1258 120 9 for for ADP issue-1258 120 10 benchmarking benchmarke VERB issue-1258 120 11 public public ADJ issue-1258 120 12 services service NOUN issue-1258 120 13 for for ADP issue-1258 120 14 the the DET issue-1258 120 15 registration registration NOUN issue-1258 120 16 of of ADP issue-1258 120 17 property property NOUN issue-1258 120 18 rights right NOUN issue-1258 120 19 . . PUNCT issue-1258 121 1 however however ADV issue-1258 121 2 , , PUNCT issue-1258 121 3 it it PRON issue-1258 121 4 should should AUX issue-1258 121 5 be be AUX issue-1258 121 6 noted note VERB issue-1258 121 7 that that SCONJ issue-1258 121 8 all all PRON issue-1258 121 9 of of ADP issue-1258 121 10 the the DET issue-1258 121 11 options option NOUN issue-1258 121 12 considered consider VERB issue-1258 121 13 , , PUNCT issue-1258 121 14 and and CCONJ issue-1258 121 15 thus thus ADV issue-1258 121 16 the the DET issue-1258 121 17 algorithms algorithm NOUN issue-1258 121 18 for for ADP issue-1258 121 19 their their PRON issue-1258 121 20 implementation implementation NOUN issue-1258 121 21 , , PUNCT issue-1258 121 22 differ differ VERB issue-1258 121 23 from from ADP issue-1258 121 24 each each DET issue-1258 121 25 other other ADJ issue-1258 121 26 only only ADV issue-1258 121 27 in in ADP issue-1258 121 28 terms term NOUN issue-1258 121 29 of of ADP issue-1258 121 30 the the DET issue-1258 121 31 organization organization NOUN issue-1258 121 32 of of ADP issue-1258 121 33 the the DET issue-1258 121 34 process process NOUN issue-1258 121 35 , , PUNCT issue-1258 121 36 while while SCONJ issue-1258 121 37 its its PRON issue-1258 121 38 content content NOUN issue-1258 121 39 in in ADP issue-1258 121 40 most most ADJ issue-1258 121 41 cases case NOUN issue-1258 121 42 is be AUX issue-1258 121 43 the the DET issue-1258 121 44 same same ADJ issue-1258 121 45 . . PUNCT issue-1258 122 1 the the DET issue-1258 122 2 first first ADJ issue-1258 122 3 option option NOUN issue-1258 122 4 of of ADP issue-1258 122 5 organizing organize VERB issue-1258 122 6 the the DET issue-1258 122 7 benchmarking benchmarke VERB issue-1258 122 8 process process NOUN issue-1258 122 9 is be AUX issue-1258 122 10 centralized centralize VERB issue-1258 122 11 . . PUNCT issue-1258 123 1 it it PRON issue-1258 123 2 is be AUX issue-1258 123 3 characterized characterize VERB issue-1258 123 4 by by ADP issue-1258 123 5 the the DET issue-1258 123 6 following follow VERB issue-1258 123 7 algorithm algorithm NOUN issue-1258 123 8 . . PUNCT issue-1258 124 1 stage stage NOUN issue-1258 124 2 1 1 NUM issue-1258 124 3 . . PUNCT issue-1258 124 4 involves involve VERB issue-1258 124 5 the the DET issue-1258 124 6 creation creation NOUN issue-1258 124 7 of of ADP issue-1258 124 8 an an DET issue-1258 124 9 " " PUNCT issue-1258 124 10 agent agent NOUN issue-1258 124 11 " " PUNCT issue-1258 124 12 for for ADP issue-1258 124 13 benchmarking benchmarke VERB issue-1258 124 14 , , PUNCT issue-1258 124 15 developing develop VERB issue-1258 124 16 performance performance NOUN issue-1258 124 17 indicators indicator NOUN issue-1258 124 18 , , PUNCT issue-1258 124 19 organizing organize VERB issue-1258 124 20 and and CCONJ issue-1258 124 21 controlling control VERB issue-1258 124 22 the the DET issue-1258 124 23 collection collection NOUN issue-1258 124 24 , , PUNCT issue-1258 124 25 analysis analysis NOUN issue-1258 124 26 , , PUNCT issue-1258 124 27 processing processing NOUN issue-1258 124 28 of of ADP issue-1258 124 29 information information NOUN issue-1258 124 30 that that PRON issue-1258 124 31 arises arise VERB issue-1258 124 32 during during ADP issue-1258 124 33 this this DET issue-1258 124 34 process process NOUN issue-1258 124 35 . . PUNCT issue-1258 125 1 in in ADP issue-1258 125 2 this this DET issue-1258 125 3 case case NOUN issue-1258 125 4 , , PUNCT issue-1258 125 5 the the DET issue-1258 125 6 state state NOUN issue-1258 125 7 body body NOUN issue-1258 125 8 acts act VERB issue-1258 125 9 as as ADP issue-1258 125 10 an an DET issue-1258 125 11 " " PUNCT issue-1258 125 12 agent agent NOUN issue-1258 125 13 " " PUNCT issue-1258 125 14 . . PUNCT issue-1258 126 1 baltic baltic PROPN issue-1258 126 2 journal journal PROPN issue-1258 126 3 of of ADP issue-1258 126 4 economic economic ADJ issue-1258 126 5 studies study NOUN issue-1258 126 6 39 39 NUM issue-1258 126 7 vol vol NOUN issue-1258 126 8 . . PROPN issue-1258 127 1 7 7 NUM issue-1258 127 2 no no NOUN issue-1258 127 3 . . NOUN issue-1258 127 4 4 4 NUM issue-1258 127 5 , , PUNCT issue-1258 127 6 2021 2021 NUM issue-1258 127 7 stage stage NOUN issue-1258 127 8 2 2 NUM issue-1258 127 9 . . PUNCT issue-1258 128 1 the the DET issue-1258 128 2 activity activity NOUN issue-1258 128 3 related relate VERB issue-1258 128 4 to to ADP issue-1258 128 5 performance performance NOUN issue-1258 128 6 measurement measurement NOUN issue-1258 128 7 has have VERB issue-1258 128 8 a a DET issue-1258 128 9 certain certain ADJ issue-1258 128 10 set set NOUN issue-1258 128 11 of of ADP issue-1258 128 12 limitations limitation NOUN issue-1258 128 13 , , PUNCT issue-1258 128 14 most most ADV issue-1258 128 15 thoroughly thoroughly ADV issue-1258 128 16 discussed discuss VERB issue-1258 128 17 by by ADP issue-1258 128 18 stewart stewart PROPN issue-1258 128 19 and and CCONJ issue-1258 128 20 walsh walsh PROPN issue-1258 128 21 ( ( PUNCT issue-1258 128 22 stewart stewart PROPN issue-1258 128 23 , , PUNCT issue-1258 128 24 2004 2004 NUM issue-1258 128 25 ) ) PUNCT issue-1258 128 26 . . PUNCT issue-1258 129 1 among among ADP issue-1258 129 2 these these DET issue-1258 129 3 limitations limitation NOUN issue-1258 129 4 , , PUNCT issue-1258 129 5 there there PRON issue-1258 129 6 are be VERB issue-1258 129 7 general general ADJ issue-1258 129 8 and and CCONJ issue-1258 129 9 specific specific ADJ issue-1258 129 10 ones one NOUN issue-1258 129 11 that that PRON issue-1258 129 12 are be AUX issue-1258 129 13 specific specific ADJ issue-1258 129 14 to to ADP issue-1258 129 15 benchmarking benchmarke VERB issue-1258 129 16 , , PUNCT issue-1258 129 17 since since SCONJ issue-1258 129 18 they they PRON issue-1258 129 19 are be AUX issue-1258 129 20 based base VERB issue-1258 129 21 on on ADP issue-1258 129 22 solving solve VERB issue-1258 129 23 the the DET issue-1258 129 24 problems problem NOUN issue-1258 129 25 of of ADP issue-1258 129 26 the the DET issue-1258 129 27 relevance relevance NOUN issue-1258 129 28 of of ADP issue-1258 129 29 information information NOUN issue-1258 129 30 and and CCONJ issue-1258 129 31 confirming confirm VERB issue-1258 129 32 its its PRON issue-1258 129 33 significance significance NOUN issue-1258 129 34 and and CCONJ issue-1258 129 35 objectivity objectivity NOUN issue-1258 129 36 by by ADP issue-1258 129 37 the the DET issue-1258 129 38 participants participant NOUN issue-1258 129 39 of of ADP issue-1258 129 40 the the DET issue-1258 129 41 benchmarking benchmarke VERB issue-1258 129 42 process process NOUN issue-1258 129 43 . . PUNCT issue-1258 130 1 since since SCONJ issue-1258 130 2 the the DET issue-1258 130 3 initiator initiator NOUN issue-1258 130 4 of of ADP issue-1258 130 5 benchmarking benchmarke VERB issue-1258 130 6 is be AUX issue-1258 130 7 interested interested ADJ issue-1258 130 8 in in ADP issue-1258 130 9 improving improve VERB issue-1258 130 10 , , PUNCT issue-1258 130 11 first first ADV issue-1258 130 12 , , PUNCT issue-1258 130 13 management management NOUN issue-1258 130 14 processes process NOUN issue-1258 130 15 , , PUNCT issue-1258 130 16 management management NOUN issue-1258 130 17 quality quality NOUN issue-1258 130 18 indicators indicator NOUN issue-1258 130 19 should should AUX issue-1258 130 20 take take VERB issue-1258 130 21 place place NOUN issue-1258 130 22 in in ADP issue-1258 130 23 the the DET issue-1258 130 24 system system NOUN issue-1258 130 25 of of ADP issue-1258 130 26 indicators indicator NOUN issue-1258 130 27 simultaneously simultaneously ADV issue-1258 130 28 with with ADP issue-1258 130 29 indicators indicator NOUN issue-1258 130 30 of of ADP issue-1258 130 31 socioeconomic socioeconomic ADJ issue-1258 130 32 efficiency efficiency NOUN issue-1258 130 33 . . PUNCT issue-1258 131 1 the the DET issue-1258 131 2 formation formation NOUN issue-1258 131 3 of of ADP issue-1258 131 4 a a DET issue-1258 131 5 system system NOUN issue-1258 131 6 of of ADP issue-1258 131 7 performance performance NOUN issue-1258 131 8 indicators indicator NOUN issue-1258 131 9 is be AUX issue-1258 131 10 central central ADJ issue-1258 131 11 to to ADP issue-1258 131 12 the the DET issue-1258 131 13 design design NOUN issue-1258 131 14 of of ADP issue-1258 131 15 benchmarking benchmarke VERB issue-1258 131 16 systems system NOUN issue-1258 131 17 . . PUNCT issue-1258 132 1 it it PRON issue-1258 132 2 should should AUX issue-1258 132 3 ensure ensure VERB issue-1258 132 4 their their PRON issue-1258 132 5 maximum maximum ADJ issue-1258 132 6 quality quality NOUN issue-1258 132 7 and and CCONJ issue-1258 132 8 applicability applicability NOUN issue-1258 132 9 for for ADP issue-1258 132 10 solving solve VERB issue-1258 132 11 the the DET issue-1258 132 12 tasks task NOUN issue-1258 132 13 at at ADP issue-1258 132 14 hand hand NOUN issue-1258 132 15 . . PUNCT issue-1258 133 1 stage stage NOUN issue-1258 133 2 3 3 NUM issue-1258 133 3 . . NOUN issue-1258 133 4 questionnaire questionnaire NOUN issue-1258 133 5 creation creation NOUN issue-1258 133 6 and and CCONJ issue-1258 133 7 provision provision NOUN issue-1258 133 8 of of ADP issue-1258 133 9 data datum NOUN issue-1258 133 10 to to ADP issue-1258 133 11 the the DET issue-1258 133 12 participants participant NOUN issue-1258 133 13 of of ADP issue-1258 133 14 benchmarking benchmarke VERB issue-1258 133 15 . . PUNCT issue-1258 134 1 at at ADP issue-1258 134 2 the the DET issue-1258 134 3 same same ADJ issue-1258 134 4 time time NOUN issue-1258 134 5 , , PUNCT issue-1258 134 6 benchmarking benchmarke VERB issue-1258 134 7 participants participant NOUN issue-1258 134 8 are be AUX issue-1258 134 9 not not PART issue-1258 134 10 in in ADP issue-1258 134 11 contact contact NOUN issue-1258 134 12 with with ADP issue-1258 134 13 each each DET issue-1258 134 14 other other ADJ issue-1258 134 15 , , PUNCT issue-1258 134 16 but but CCONJ issue-1258 134 17 only only ADV issue-1258 134 18 with with ADP issue-1258 134 19 the the DET issue-1258 134 20 " " PUNCT issue-1258 134 21 agent agent NOUN issue-1258 134 22 " " PUNCT issue-1258 134 23 of of ADP issue-1258 134 24 the the DET issue-1258 134 25 benchmarking benchmarke VERB issue-1258 134 26 process process NOUN issue-1258 134 27 . . PUNCT issue-1258 135 1 stage stage NOUN issue-1258 135 2 4 4 NUM issue-1258 135 3 . . PUNCT issue-1258 136 1 at at ADP issue-1258 136 2 this this DET issue-1258 136 3 stage stage NOUN issue-1258 136 4 , , PUNCT issue-1258 136 5 the the DET issue-1258 136 6 system system NOUN issue-1258 136 7 of of ADP issue-1258 136 8 indicators indicator NOUN issue-1258 136 9 is be AUX issue-1258 136 10 coordinated coordinate VERB issue-1258 136 11 with with ADP issue-1258 136 12 the the DET issue-1258 136 13 participants participant NOUN issue-1258 136 14 of of ADP issue-1258 136 15 the the DET issue-1258 136 16 bench bench NOUN issue-1258 136 17 marking marking NOUN issue-1258 136 18 process process NOUN issue-1258 136 19 . . PUNCT issue-1258 137 1 this this PRON issue-1258 137 2 is be AUX issue-1258 137 3 due due ADJ issue-1258 137 4 to to ADP issue-1258 137 5 the the DET issue-1258 137 6 mutual mutual ADJ issue-1258 137 7 influence influence NOUN issue-1258 137 8 of of ADP issue-1258 137 9 indicators indicator NOUN issue-1258 137 10 in in ADP issue-1258 137 11 one one NUM issue-1258 137 12 area area NOUN issue-1258 137 13 , , PUNCT issue-1258 137 14 which which PRON issue-1258 137 15 can can AUX issue-1258 137 16 lead lead VERB issue-1258 137 17 to to ADP issue-1258 137 18 difficulties difficulty NOUN issue-1258 137 19 in in ADP issue-1258 137 20 the the DET issue-1258 137 21 process process NOUN issue-1258 137 22 of of ADP issue-1258 137 23 data datum NOUN issue-1258 137 24 analysis analysis NOUN issue-1258 137 25 , , PUNCT issue-1258 137 26 as as ADV issue-1258 137 27 well well ADV issue-1258 137 28 as as ADP issue-1258 137 29 in in ADP issue-1258 137 30 the the DET issue-1258 137 31 formation formation NOUN issue-1258 137 32 of of ADP issue-1258 137 33 aggregated aggregate VERB issue-1258 137 34 performance performance NOUN issue-1258 137 35 indicators indicator NOUN issue-1258 137 36 . . PUNCT issue-1258 138 1 in in ADP issue-1258 138 2 case case NOUN issue-1258 138 3 of of ADP issue-1258 138 4 inconsistency inconsistency NOUN issue-1258 138 5 of of ADP issue-1258 138 6 the the DET issue-1258 138 7 indicator indicator NOUN issue-1258 138 8 system system NOUN issue-1258 138 9 , , PUNCT issue-1258 138 10 it it PRON issue-1258 138 11 is be AUX issue-1258 138 12 subject subject ADJ issue-1258 138 13 to to ADP issue-1258 138 14 correction correction NOUN issue-1258 138 15 by by ADP issue-1258 138 16 the the DET issue-1258 138 17 " " PUNCT issue-1258 138 18 agent agent NOUN issue-1258 138 19 " " PUNCT issue-1258 138 20 of of ADP issue-1258 138 21 the the DET issue-1258 138 22 benchmarking benchmarke VERB issue-1258 138 23 process process NOUN issue-1258 138 24 . . PUNCT issue-1258 139 1 stage stage NOUN issue-1258 139 2 5 5 NUM issue-1258 139 3 . . PUNCT issue-1258 140 1 making make VERB issue-1258 140 2 the the DET issue-1258 140 3 order order NOUN issue-1258 140 4 of of ADP issue-1258 140 5 management management NOUN issue-1258 140 6 decisions decision NOUN issue-1258 140 7 in in ADP issue-1258 140 8 the the DET issue-1258 140 9 benchmarking benchmarke VERB issue-1258 140 10 system system NOUN issue-1258 140 11 . . PUNCT issue-1258 141 1 the the DET issue-1258 141 2 benchmarking benchmarke VERB issue-1258 141 3 system system NOUN issue-1258 141 4 must must AUX issue-1258 141 5 have have VERB issue-1258 141 6 the the DET issue-1258 141 7 properties property NOUN issue-1258 141 8 of of ADP issue-1258 141 9 stability stability NOUN issue-1258 141 10 and and CCONJ issue-1258 141 11 efficiency efficiency NOUN issue-1258 141 12 , , PUNCT issue-1258 141 13 for for ADP issue-1258 141 14 which which PRON issue-1258 141 15 it it PRON issue-1258 141 16 must must AUX issue-1258 141 17 be be AUX issue-1258 141 18 stable stable ADJ issue-1258 141 19 in in ADP issue-1258 141 20 organizational organizational ADJ issue-1258 141 21 terms term NOUN issue-1258 141 22 . . PUNCT issue-1258 142 1 the the DET issue-1258 142 2 decision decision NOUN issue-1258 142 3 to to PART issue-1258 142 4 formally formally ADV issue-1258 142 5 or or CCONJ issue-1258 142 6 informally informally ADV issue-1258 142 7 implement implement VERB issue-1258 142 8 a a DET issue-1258 142 9 benchmarking benchmarke VERB issue-1258 142 10 system system NOUN issue-1258 142 11 is be AUX issue-1258 142 12 made make VERB issue-1258 142 13 by by ADP issue-1258 142 14 each each DET issue-1258 142 15 participant participant NOUN issue-1258 142 16 based base VERB issue-1258 142 17 on on ADP issue-1258 142 18 an an DET issue-1258 142 19 analysis analysis NOUN issue-1258 142 20 of of ADP issue-1258 142 21 a a DET issue-1258 142 22 number number NOUN issue-1258 142 23 of of ADP issue-1258 142 24 provisions provision NOUN issue-1258 142 25 . . PUNCT issue-1258 143 1 in in ADP issue-1258 143 2 other other ADJ issue-1258 143 3 words word NOUN issue-1258 143 4 , , PUNCT issue-1258 143 5 one one NUM issue-1258 143 6 of of ADP issue-1258 143 7 the the DET issue-1258 143 8 essential essential ADJ issue-1258 143 9 factors factor NOUN issue-1258 143 10 of of ADP issue-1258 143 11 system system NOUN issue-1258 143 12 stability stability NOUN issue-1258 143 13 is be AUX issue-1258 143 14 the the DET issue-1258 143 15 primacy primacy NOUN issue-1258 143 16 of of ADP issue-1258 143 17 managerial managerial ADJ issue-1258 143 18 decisions decision NOUN issue-1258 143 19 . . PUNCT issue-1258 144 1 stage stage NOUN issue-1258 144 2 6 6 NUM issue-1258 144 3 . . PUNCT issue-1258 144 4 establishment establishment NOUN issue-1258 144 5 of of ADP issue-1258 144 6 relationships relationship NOUN issue-1258 144 7 between between ADP issue-1258 144 8 the the DET issue-1258 144 9 results result NOUN issue-1258 144 10 of of ADP issue-1258 144 11 benchmarking benchmarke VERB issue-1258 144 12 and and CCONJ issue-1258 144 13 the the DET issue-1258 144 14 amount amount NOUN issue-1258 144 15 of of ADP issue-1258 144 16 incentives incentive NOUN issue-1258 144 17 for for ADP issue-1258 144 18 the the DET issue-1258 144 19 best good ADJ issue-1258 144 20 " " PUNCT issue-1258 144 21 suppliers supplier NOUN issue-1258 144 22 " " PUNCT issue-1258 144 23 of of ADP issue-1258 144 24 public public ADJ issue-1258 144 25 services service NOUN issue-1258 144 26 . . PUNCT issue-1258 145 1 provision provision NOUN issue-1258 145 2 of of ADP issue-1258 145 3 additional additional ADJ issue-1258 145 4 financial financial ADJ issue-1258 145 5 resources resource NOUN issue-1258 145 6 is be AUX issue-1258 145 7 necessary necessary ADJ issue-1258 145 8 to to PART issue-1258 145 9 encourage encourage VERB issue-1258 145 10 participants participant NOUN issue-1258 145 11 of of ADP issue-1258 145 12 the the DET issue-1258 145 13 process process NOUN issue-1258 145 14 , , PUNCT issue-1258 145 15 which which PRON issue-1258 145 16 are be AUX issue-1258 145 17 the the DET issue-1258 145 18 best good ADJ issue-1258 145 19 among among ADP issue-1258 145 20 the the DET issue-1258 145 21 rest rest NOUN issue-1258 145 22 , , PUNCT issue-1258 145 23 as as ADV issue-1258 145 24 well well ADV issue-1258 145 25 as as ADP issue-1258 145 26 to to PART issue-1258 145 27 compensate compensate VERB issue-1258 145 28 their their PRON issue-1258 145 29 costs cost NOUN issue-1258 145 30 associated associate VERB issue-1258 145 31 with with ADP issue-1258 145 32 the the DET issue-1258 145 33 collection collection NOUN issue-1258 145 34 and and CCONJ issue-1258 145 35 analysis analysis NOUN issue-1258 145 36 of of ADP issue-1258 145 37 information information NOUN issue-1258 145 38 , , PUNCT issue-1258 145 39 implementation implementation NOUN issue-1258 145 40 of of ADP issue-1258 145 41 technologies technology NOUN issue-1258 145 42 that that PRON issue-1258 145 43 improve improve VERB issue-1258 145 44 the the DET issue-1258 145 45 quality quality NOUN issue-1258 145 46 of of ADP issue-1258 145 47 services service NOUN issue-1258 145 48 . . PUNCT issue-1258 146 1 this this DET issue-1258 146 2 statement statement NOUN issue-1258 146 3 shows show VERB issue-1258 146 4 the the DET issue-1258 146 5 scale scale NOUN issue-1258 146 6 of of ADP issue-1258 146 7 the the DET issue-1258 146 8 implementation implementation NOUN issue-1258 146 9 of of ADP issue-1258 146 10 the the DET issue-1258 146 11 benchmarking benchmarke VERB issue-1258 146 12 mechanism mechanism NOUN issue-1258 146 13 and and CCONJ issue-1258 146 14 its its PRON issue-1258 146 15 interaction interaction NOUN issue-1258 146 16 with with ADP issue-1258 146 17 the the DET issue-1258 146 18 legal legal ADJ issue-1258 146 19 and and CCONJ issue-1258 146 20 budgetary budgetary ADJ issue-1258 146 21 system system NOUN issue-1258 146 22 of of ADP issue-1258 146 23 the the DET issue-1258 146 24 state state NOUN issue-1258 146 25 . . PUNCT issue-1258 147 1 as as ADP issue-1258 147 2 a a DET issue-1258 147 3 result result NOUN issue-1258 147 4 , , PUNCT issue-1258 147 5 it it PRON issue-1258 147 6 is be AUX issue-1258 147 7 necessary necessary ADJ issue-1258 147 8 to to PART issue-1258 147 9 achieve achieve VERB issue-1258 147 10 clarity clarity NOUN issue-1258 147 11 within within ADP issue-1258 147 12 the the DET issue-1258 147 13 framework framework NOUN issue-1258 147 14 of of ADP issue-1258 147 15 two two NUM issue-1258 147 16 directions direction NOUN issue-1258 147 17 : : PUNCT issue-1258 147 18 1 1 X issue-1258 147 19 ) ) PUNCT issue-1258 147 20 the the DET issue-1258 147 21 legal legal ADJ issue-1258 147 22 status status NOUN issue-1258 147 23 of of ADP issue-1258 147 24 the the DET issue-1258 147 25 benchmarking benchmarke VERB issue-1258 147 26 system system NOUN issue-1258 147 27 and and CCONJ issue-1258 147 28 its its PRON issue-1258 147 29 indicators indicator NOUN issue-1258 147 30 ; ; PUNCT issue-1258 147 31 2 2 X issue-1258 147 32 ) ) PUNCT issue-1258 147 33 determining determine VERB issue-1258 147 34 the the DET issue-1258 147 35 relationship relationship NOUN issue-1258 147 36 between between ADP issue-1258 147 37 the the DET issue-1258 147 38 achieved achieve VERB issue-1258 147 39 values value NOUN issue-1258 147 40 of of ADP issue-1258 147 41 indicators indicator NOUN issue-1258 147 42 and and CCONJ issue-1258 147 43 the the DET issue-1258 147 44 amount amount NOUN issue-1258 147 45 of of ADP issue-1258 147 46 budget budget NOUN issue-1258 147 47 allocations allocation NOUN issue-1258 147 48 . . PUNCT issue-1258 148 1 stage stage NOUN issue-1258 148 2 7 7 NUM issue-1258 148 3 . . PUNCT issue-1258 148 4 data datum NOUN issue-1258 148 5 collection collection NOUN issue-1258 148 6 by by ADP issue-1258 148 7 the the DET issue-1258 148 8 " " PUNCT issue-1258 148 9 agent agent NOUN issue-1258 148 10 " " PUNCT issue-1258 148 11 of of ADP issue-1258 148 12 the the DET issue-1258 148 13 benchmarking benchmarke VERB issue-1258 148 14 process process NOUN issue-1258 148 15 from from ADP issue-1258 148 16 each each PRON issue-1258 148 17 of of ADP issue-1258 148 18 the the DET issue-1258 148 19 participants participant NOUN issue-1258 148 20 involves involve VERB issue-1258 148 21 the the DET issue-1258 148 22 accumulation accumulation NOUN issue-1258 148 23 of of ADP issue-1258 148 24 baseline baseline PROPN issue-1258 148 25 data datum NOUN issue-1258 148 26 , , PUNCT issue-1258 148 27 calculations calculation NOUN issue-1258 148 28 , , PUNCT issue-1258 148 29 internal internal ADJ issue-1258 148 30 audit audit NOUN issue-1258 148 31 of of ADP issue-1258 148 32 the the DET issue-1258 148 33 effectiveness effectiveness NOUN issue-1258 148 34 of of ADP issue-1258 148 35 activities activity NOUN issue-1258 148 36 and and CCONJ issue-1258 148 37 individual individual ADJ issue-1258 148 38 processes process NOUN issue-1258 148 39 . . PUNCT issue-1258 149 1 stage stage NOUN issue-1258 149 2 8 8 NUM issue-1258 149 3 . . PUNCT issue-1258 149 4 determination determination NOUN issue-1258 149 5 by by ADP issue-1258 149 6 the the DET issue-1258 149 7 " " PUNCT issue-1258 149 8 agent agent NOUN issue-1258 149 9 " " PUNCT issue-1258 149 10 of of ADP issue-1258 149 11 the the DET issue-1258 149 12 best good ADJ issue-1258 149 13 practice practice NOUN issue-1258 149 14 in in ADP issue-1258 149 15 the the DET issue-1258 149 16 benchmarking benchmarke VERB issue-1258 149 17 system system NOUN issue-1258 149 18 and and CCONJ issue-1258 149 19 the the DET issue-1258 149 20 volume volume NOUN issue-1258 149 21 of of ADP issue-1258 149 22 incentives incentive NOUN issue-1258 149 23 ( ( PUNCT issue-1258 149 24 greener green ADJ issue-1258 149 25 , , PUNCT issue-1258 149 26 2009 2009 NUM issue-1258 149 27 ) ) PUNCT issue-1258 149 28 . . PUNCT issue-1258 150 1 the the DET issue-1258 150 2 relationship relationship NOUN issue-1258 150 3 between between ADP issue-1258 150 4 the the DET issue-1258 150 5 achieved achieve VERB issue-1258 150 6 values value NOUN issue-1258 150 7 of of ADP issue-1258 150 8 performance performance NOUN issue-1258 150 9 indicators indicator NOUN issue-1258 150 10 and and CCONJ issue-1258 150 11 the the DET issue-1258 150 12 volume volume NOUN issue-1258 150 13 of of ADP issue-1258 150 14 incentives incentive NOUN issue-1258 150 15 depends depend VERB issue-1258 150 16 on on ADP issue-1258 150 17 the the DET issue-1258 150 18 management management NOUN issue-1258 150 19 structure structure NOUN issue-1258 150 20 of of ADP issue-1258 150 21 public public ADJ issue-1258 150 22 service service NOUN issue-1258 150 23 producers producer NOUN issue-1258 150 24 , , PUNCT issue-1258 150 25 including include VERB issue-1258 150 26 their their PRON issue-1258 150 27 obligations obligation NOUN issue-1258 150 28 regarding regard VERB issue-1258 150 29 the the DET issue-1258 150 30 quality quality NOUN issue-1258 150 31 and and CCONJ issue-1258 150 32 efficiency efficiency NOUN issue-1258 150 33 of of ADP issue-1258 150 34 their their PRON issue-1258 150 35 activities activity NOUN issue-1258 150 36 . . PUNCT issue-1258 151 1 the the DET issue-1258 151 2 benchmarking benchmarke VERB issue-1258 151 3 process process NOUN issue-1258 151 4 is be AUX issue-1258 151 5 regular regular ADJ issue-1258 151 6 . . PUNCT issue-1258 152 1 this this PRON issue-1258 152 2 helps help VERB issue-1258 152 3 achieve achieve VERB issue-1258 152 4 certainty certainty NOUN issue-1258 152 5 in in ADP issue-1258 152 6 addressing address VERB issue-1258 152 7 the the DET issue-1258 152 8 two two NUM issue-1258 152 9 issues issue NOUN issue-1258 152 10 noted note VERB issue-1258 152 11 above above ADV issue-1258 152 12 ( ( PUNCT issue-1258 152 13 step step NOUN issue-1258 152 14 6 6 NUM issue-1258 152 15 ) ) PUNCT issue-1258 152 16 . . PUNCT issue-1258 153 1 the the DET issue-1258 153 2 final final ADJ issue-1258 153 3 provision provision NOUN issue-1258 153 4 should should AUX issue-1258 153 5 be be AUX issue-1258 153 6 a a DET issue-1258 153 7 decision decision NOUN issue-1258 153 8 on on ADP issue-1258 153 9 how how SCONJ issue-1258 153 10 to to PART issue-1258 153 11 integrate integrate VERB issue-1258 153 12 the the DET issue-1258 153 13 benchmarking benchmarke VERB issue-1258 153 14 process process NOUN issue-1258 153 15 into into ADP issue-1258 153 16 the the DET issue-1258 153 17 government government NOUN issue-1258 153 18 's 's PART issue-1258 153 19 both both PRON issue-1258 153 20 funding funding NOUN issue-1258 153 21 and and CCONJ issue-1258 153 22 its its PRON issue-1258 153 23 plan plan NOUN issue-1258 153 24 system system NOUN issue-1258 153 25 . . PUNCT issue-1258 154 1 the the DET issue-1258 154 2 second second ADJ issue-1258 154 3 option option NOUN issue-1258 154 4 for for ADP issue-1258 154 5 organizing organize VERB issue-1258 154 6 the the DET issue-1258 154 7 benchmarking benchmarke VERB issue-1258 154 8 process process NOUN issue-1258 154 9 is be AUX issue-1258 154 10 one one NUM issue-1258 154 11 of of ADP issue-1258 154 12 the the DET issue-1258 154 13 decentralized decentralize VERB issue-1258 154 14 ones one NOUN issue-1258 154 15 presented present VERB issue-1258 154 16 . . PUNCT issue-1258 155 1 this this DET issue-1258 155 2 option option NOUN issue-1258 155 3 differs differ VERB issue-1258 155 4 from from ADP issue-1258 155 5 the the DET issue-1258 155 6 previous previous ADJ issue-1258 155 7 one one NOUN issue-1258 155 8 , , PUNCT issue-1258 155 9 first first ADV issue-1258 155 10 , , PUNCT issue-1258 155 11 in in SCONJ issue-1258 155 12 that that SCONJ issue-1258 155 13 there there PRON issue-1258 155 14 is be VERB issue-1258 155 15 no no DET issue-1258 155 16 " " PUNCT issue-1258 155 17 agent agent NOUN issue-1258 155 18 " " PUNCT issue-1258 155 19 for for ADP issue-1258 155 20 conducting conduct VERB issue-1258 155 21 the the DET issue-1258 155 22 benchmarking benchmarke VERB issue-1258 155 23 process process NOUN issue-1258 155 24 . . PUNCT issue-1258 156 1 it it PRON issue-1258 156 2 is be AUX issue-1258 156 3 necessary necessary ADJ issue-1258 156 4 to to PART issue-1258 156 5 recognize recognize VERB issue-1258 156 6 the the DET issue-1258 156 7 fact fact NOUN issue-1258 156 8 that that SCONJ issue-1258 156 9 the the DET issue-1258 156 10 considered considered ADJ issue-1258 156 11 variant variant NOUN issue-1258 156 12 is be AUX issue-1258 156 13 the the DET issue-1258 156 14 most most ADV issue-1258 156 15 progressive progressive ADJ issue-1258 156 16 , , PUNCT issue-1258 156 17 however however ADV issue-1258 156 18 , , PUNCT issue-1258 156 19 in in ADP issue-1258 156 20 connection connection NOUN issue-1258 156 21 with with ADP issue-1258 156 22 absence absence NOUN issue-1258 156 23 in in ADP issue-1258 156 24 this this DET issue-1258 156 25 system system NOUN issue-1258 156 26 of of ADP issue-1258 156 27 any any DET issue-1258 156 28 material material NOUN issue-1258 156 29 incentives incentive NOUN issue-1258 156 30 , , PUNCT issue-1258 156 31 it it PRON issue-1258 156 32 can can AUX issue-1258 156 33 be be AUX issue-1258 156 34 applied apply VERB issue-1258 156 35 only only ADV issue-1258 156 36 in in ADP issue-1258 156 37 a a DET issue-1258 156 38 highly highly ADV issue-1258 156 39 organized organize VERB issue-1258 156 40 system system NOUN issue-1258 156 41 of of ADP issue-1258 156 42 public public ADJ issue-1258 156 43 services service NOUN issue-1258 156 44 . . PUNCT issue-1258 157 1 it it PRON issue-1258 157 2 is be AUX issue-1258 157 3 characterized characterize VERB issue-1258 157 4 by by ADP issue-1258 157 5 the the DET issue-1258 157 6 following follow VERB issue-1258 157 7 algorithm algorithm NOUN issue-1258 157 8 . . PUNCT issue-1258 158 1 stage stage NOUN issue-1258 158 2 1 1 NUM issue-1258 158 3 . . PUNCT issue-1258 159 1 such such DET issue-1258 159 2 an an DET issue-1258 159 3 algorithm algorithm NOUN issue-1258 159 4 is be AUX issue-1258 159 5 an an DET issue-1258 159 6 agreed agree VERB issue-1258 159 7 decision decision NOUN issue-1258 159 8 by by ADP issue-1258 159 9 the the DET issue-1258 159 10 participants participant NOUN issue-1258 159 11 of of ADP issue-1258 159 12 the the DET issue-1258 159 13 benchmarking benchmarke VERB issue-1258 159 14 process process NOUN issue-1258 159 15 to to PART issue-1258 159 16 conduct conduct VERB issue-1258 159 17 it it PRON issue-1258 159 18 . . PUNCT issue-1258 160 1 all all DET issue-1258 160 2 participants participant NOUN issue-1258 160 3 in in ADP issue-1258 160 4 the the DET issue-1258 160 5 benchmarking benchmarke VERB issue-1258 160 6 process process NOUN issue-1258 160 7 have have VERB issue-1258 160 8 equal equal ADJ issue-1258 160 9 rights right NOUN issue-1258 160 10 and and CCONJ issue-1258 160 11 responsibilities responsibility NOUN issue-1258 160 12 . . PUNCT issue-1258 161 1 stage stage NOUN issue-1258 161 2 2 2 NUM issue-1258 161 3 . . PUNCT issue-1258 161 4 is be AUX issue-1258 161 5 similar similar ADJ issue-1258 161 6 to to ADP issue-1258 161 7 stage stage NOUN issue-1258 161 8 2 2 NUM issue-1258 161 9 of of ADP issue-1258 161 10 the the DET issue-1258 161 11 first first ADJ issue-1258 161 12 option option NOUN issue-1258 161 13 and and CCONJ issue-1258 161 14 consists consist VERB issue-1258 161 15 in in ADP issue-1258 161 16 creating create VERB issue-1258 161 17 a a DET issue-1258 161 18 system system NOUN issue-1258 161 19 of of ADP issue-1258 161 20 correct correct ADJ issue-1258 161 21 performance performance NOUN issue-1258 161 22 indicators indicator NOUN issue-1258 161 23 . . PUNCT issue-1258 162 1 stage stage NOUN issue-1258 162 2 3 3 NUM issue-1258 162 3 . . NOUN issue-1258 162 4 involves involve VERB issue-1258 162 5 the the DET issue-1258 162 6 preparation preparation NOUN issue-1258 162 7 of of ADP issue-1258 162 8 a a DET issue-1258 162 9 questionnaire questionnaire NOUN issue-1258 162 10 by by ADP issue-1258 162 11 the the DET issue-1258 162 12 participants participant NOUN issue-1258 162 13 of of ADP issue-1258 162 14 the the DET issue-1258 162 15 benchmarking benchmarke VERB issue-1258 162 16 process process NOUN issue-1258 162 17 on on ADP issue-1258 162 18 the the DET issue-1258 162 19 principles principle NOUN issue-1258 162 20 of of ADP issue-1258 162 21 consistency consistency NOUN issue-1258 162 22 and and CCONJ issue-1258 162 23 openness openness NOUN issue-1258 162 24 . . PUNCT issue-1258 163 1 stage stage NOUN issue-1258 163 2 4 4 NUM issue-1258 163 3 . . PUNCT issue-1258 164 1 at at ADP issue-1258 164 2 this this DET issue-1258 164 3 stage stage NOUN issue-1258 164 4 , , PUNCT issue-1258 164 5 the the DET issue-1258 164 6 system system NOUN issue-1258 164 7 of of ADP issue-1258 164 8 indicators indicator NOUN issue-1258 164 9 is be AUX issue-1258 164 10 coordinated coordinate VERB issue-1258 164 11 with with ADP issue-1258 164 12 the the DET issue-1258 164 13 participants participant NOUN issue-1258 164 14 of of ADP issue-1258 164 15 the the DET issue-1258 164 16 benchmarking benchmarke VERB issue-1258 164 17 process process NOUN issue-1258 164 18 . . PUNCT issue-1258 165 1 in in ADP issue-1258 165 2 case case NOUN issue-1258 165 3 of of ADP issue-1258 165 4 inconsistency inconsistency NOUN issue-1258 165 5 of of ADP issue-1258 165 6 the the DET issue-1258 165 7 indicator indicator NOUN issue-1258 165 8 system system NOUN issue-1258 165 9 , , PUNCT issue-1258 165 10 it it PRON issue-1258 165 11 is be AUX issue-1258 165 12 subject subject ADJ issue-1258 165 13 to to ADP issue-1258 165 14 correction correction NOUN issue-1258 165 15 by by ADP issue-1258 165 16 the the DET issue-1258 165 17 participants participant NOUN issue-1258 165 18 of of ADP issue-1258 165 19 the the DET issue-1258 165 20 benchmarking benchmarke VERB issue-1258 165 21 process process NOUN issue-1258 165 22 . . PUNCT issue-1258 166 1 stage stage NOUN issue-1258 166 2 5 5 NUM issue-1258 166 3 . . PUNCT issue-1258 167 1 it it PRON issue-1258 167 2 is be AUX issue-1258 167 3 identical identical ADJ issue-1258 167 4 to to ADP issue-1258 167 5 this this DET issue-1258 167 6 stage stage NOUN issue-1258 167 7 of of ADP issue-1258 167 8 the the DET issue-1258 167 9 first first ADJ issue-1258 167 10 option option NOUN issue-1258 167 11 . . PUNCT issue-1258 168 1 stage stage NOUN issue-1258 168 2 6 6 NUM issue-1258 168 3 . . PUNCT issue-1258 169 1 data datum NOUN issue-1258 169 2 exchange exchange NOUN issue-1258 169 3 between between ADP issue-1258 169 4 all all DET issue-1258 169 5 participants participant NOUN issue-1258 169 6 in in ADP issue-1258 169 7 the the DET issue-1258 169 8 benchmarking benchmarke VERB issue-1258 169 9 process process NOUN issue-1258 169 10 : : PUNCT issue-1258 169 11 each each PRON issue-1258 169 12 of of ADP issue-1258 169 13 the the DET issue-1258 169 14 participants participant NOUN issue-1258 169 15 must must AUX issue-1258 169 16 collect collect VERB issue-1258 169 17 the the DET issue-1258 169 18 necessary necessary ADJ issue-1258 169 19 background background NOUN issue-1258 169 20 information information NOUN issue-1258 169 21 , , PUNCT issue-1258 169 22 conduct conduct VERB issue-1258 169 23 internal internal ADJ issue-1258 169 24 audits audits NOUN issue-1258 169 25 of of ADP issue-1258 169 26 performance performance NOUN issue-1258 169 27 and and CCONJ issue-1258 169 28 individual individual ADJ issue-1258 169 29 processes process NOUN issue-1258 169 30 and and CCONJ issue-1258 169 31 provide provide VERB issue-1258 169 32 them they PRON issue-1258 169 33 to to ADP issue-1258 169 34 the the DET issue-1258 169 35 other other ADJ issue-1258 169 36 participants participant NOUN issue-1258 169 37 in in ADP issue-1258 169 38 the the DET issue-1258 169 39 process process NOUN issue-1258 169 40 . . PUNCT issue-1258 170 1 stage stage NOUN issue-1258 170 2 7 7 NUM issue-1258 170 3 . . PUNCT issue-1258 170 4 identification identification NOUN issue-1258 170 5 of of ADP issue-1258 170 6 best good ADJ issue-1258 170 7 practices practice NOUN issue-1258 170 8 in in ADP issue-1258 170 9 the the DET issue-1258 170 10 benchmarking benchmarke VERB issue-1258 170 11 system system NOUN issue-1258 170 12 by by ADP issue-1258 170 13 participants participant NOUN issue-1258 170 14 . . PUNCT issue-1258 171 1 the the DET issue-1258 171 2 complexity complexity PROPN issue-1258 171 3 baltic baltic PROPN issue-1258 171 4 journal journal PROPN issue-1258 171 5 of of ADP issue-1258 171 6 economic economic ADJ issue-1258 171 7 studies study NOUN issue-1258 171 8 40 40 NUM issue-1258 171 9 vol vol NOUN issue-1258 171 10 . . PROPN issue-1258 171 11 7 7 NUM issue-1258 171 12 no no NOUN issue-1258 171 13 . . NOUN issue-1258 171 14 4 4 NUM issue-1258 171 15 , , PUNCT issue-1258 171 16 2021 2021 NUM issue-1258 171 17 of of ADP issue-1258 171 18 this this DET issue-1258 171 19 stage stage NOUN issue-1258 171 20 lies lie VERB issue-1258 171 21 primarily primarily ADV issue-1258 171 22 in in ADP issue-1258 171 23 the the DET issue-1258 171 24 fact fact NOUN issue-1258 171 25 that that SCONJ issue-1258 171 26 state state NOUN issue-1258 171 27 services service NOUN issue-1258 171 28 for for ADP issue-1258 171 29 the the DET issue-1258 171 30 registration registration NOUN issue-1258 171 31 of of ADP issue-1258 171 32 property property NOUN issue-1258 171 33 rights right NOUN issue-1258 171 34 are be AUX issue-1258 171 35 provided provide VERB issue-1258 171 36 by by ADP issue-1258 171 37 one one NUM issue-1258 171 38 body body NOUN issue-1258 171 39 in in ADP issue-1258 171 40 each each DET issue-1258 171 41 administrative administrative ADJ issue-1258 171 42 unit unit NOUN issue-1258 171 43 of of ADP issue-1258 171 44 the the DET issue-1258 171 45 state state NOUN issue-1258 171 46 . . PUNCT issue-1258 172 1 this this DET issue-1258 172 2 circumstance circumstance NOUN issue-1258 172 3 determines determine VERB issue-1258 172 4 the the DET issue-1258 172 5 monopolistic monopolistic ADJ issue-1258 172 6 position position NOUN issue-1258 172 7 of of ADP issue-1258 172 8 the the DET issue-1258 172 9 provider provider NOUN issue-1258 172 10 of of ADP issue-1258 172 11 public public ADJ issue-1258 172 12 services service NOUN issue-1258 172 13 , , PUNCT issue-1258 172 14 and and CCONJ issue-1258 172 15 , , PUNCT issue-1258 172 16 consequently consequently ADV issue-1258 172 17 , , PUNCT issue-1258 172 18 the the DET issue-1258 172 19 motivation motivation NOUN issue-1258 172 20 in in ADP issue-1258 172 21 this this DET issue-1258 172 22 option option NOUN issue-1258 172 23 of of ADP issue-1258 172 24 organizing organize VERB issue-1258 172 25 the the DET issue-1258 172 26 process process NOUN issue-1258 172 27 of of ADP issue-1258 172 28 benchmarking benchmarke VERB issue-1258 172 29 can can AUX issue-1258 172 30 only only ADV issue-1258 172 31 be be AUX issue-1258 172 32 the the DET issue-1258 172 33 desire desire NOUN issue-1258 172 34 to to PART issue-1258 172 35 improve improve VERB issue-1258 172 36 the the DET issue-1258 172 37 quality quality NOUN issue-1258 172 38 of of ADP issue-1258 172 39 services service NOUN issue-1258 172 40 provided provide VERB issue-1258 172 41 ( ( PUNCT issue-1258 172 42 daft daft NOUN issue-1258 172 43 , , PUNCT issue-1258 172 44 2012 2012 NUM issue-1258 172 45 ) ) PUNCT issue-1258 172 46 . . PUNCT issue-1258 173 1 the the DET issue-1258 173 2 benchmarking benchmarke VERB issue-1258 173 3 process process NOUN issue-1258 173 4 is be AUX issue-1258 173 5 an an DET issue-1258 173 6 ongoing ongoing ADJ issue-1258 173 7 one one NOUN issue-1258 173 8 that that PRON issue-1258 173 9 facilitates facilitate VERB issue-1258 173 10 the the DET issue-1258 173 11 introduction introduction NOUN issue-1258 173 12 of of ADP issue-1258 173 13 benchmarking benchmarke VERB issue-1258 173 14 into into ADP issue-1258 173 15 the the DET issue-1258 173 16 activities activity NOUN issue-1258 173 17 of of ADP issue-1258 173 18 public public ADJ issue-1258 173 19 service service NOUN issue-1258 173 20 providers provider NOUN issue-1258 173 21 . . PUNCT issue-1258 174 1 in in ADP issue-1258 174 2 the the DET issue-1258 174 3 organization organization NOUN issue-1258 174 4 of of ADP issue-1258 174 5 the the DET issue-1258 174 6 third third ADJ issue-1258 174 7 variant variant NOUN issue-1258 174 8 of of ADP issue-1258 174 9 the the DET issue-1258 174 10 benchmarking benchmarke VERB issue-1258 174 11 process process NOUN issue-1258 174 12 , , PUNCT issue-1258 174 13 as as ADP issue-1258 174 14 in in ADP issue-1258 174 15 the the DET issue-1258 174 16 case case NOUN issue-1258 174 17 of of ADP issue-1258 174 18 the the DET issue-1258 174 19 first first ADJ issue-1258 174 20 variant variant NOUN issue-1258 174 21 , , PUNCT issue-1258 174 22 the the DET issue-1258 174 23 role role NOUN issue-1258 174 24 of of ADP issue-1258 174 25 the the DET issue-1258 174 26 state state NOUN issue-1258 174 27 body body NOUN issue-1258 174 28 is be AUX issue-1258 174 29 noticeable noticeable ADJ issue-1258 174 30 . . PUNCT issue-1258 175 1 it it PRON issue-1258 175 2 is be AUX issue-1258 175 3 characterized characterize VERB issue-1258 175 4 by by ADP issue-1258 175 5 the the DET issue-1258 175 6 following follow VERB issue-1258 175 7 algorithm algorithm NOUN issue-1258 175 8 . . PUNCT issue-1258 176 1 stage stage NOUN issue-1258 176 2 1 1 NUM issue-1258 176 3 . . PUNCT issue-1258 176 4 involves involve VERB issue-1258 176 5 the the DET issue-1258 176 6 definition definition NOUN issue-1258 176 7 of of ADP issue-1258 176 8 a a DET issue-1258 176 9 coordinator coordinator NOUN issue-1258 176 10 for for ADP issue-1258 176 11 benchmarking benchmarke VERB issue-1258 176 12 , , PUNCT issue-1258 176 13 who who PRON issue-1258 176 14 develops develop VERB issue-1258 176 15 performance performance NOUN issue-1258 176 16 indicators indicator NOUN issue-1258 176 17 , , PUNCT issue-1258 176 18 as as ADV issue-1258 176 19 well well ADV issue-1258 176 20 as as ADP issue-1258 176 21 collects collect NOUN issue-1258 176 22 , , PUNCT issue-1258 176 23 processes process NOUN issue-1258 176 24 , , PUNCT issue-1258 176 25 and and CCONJ issue-1258 176 26 analyzes analyze VERB issue-1258 176 27 information information NOUN issue-1258 176 28 obtained obtain VERB issue-1258 176 29 in in ADP issue-1258 176 30 the the DET issue-1258 176 31 benchmarking benchmarke VERB issue-1258 176 32 process process NOUN issue-1258 176 33 . . PUNCT issue-1258 177 1 the the DET issue-1258 177 2 state state NOUN issue-1258 177 3 body body NOUN issue-1258 177 4 acts act VERB issue-1258 177 5 as as ADP issue-1258 177 6 the the DET issue-1258 177 7 coordinator coordinator NOUN issue-1258 177 8 . . PUNCT issue-1258 178 1 stages stage NOUN issue-1258 178 2 2 2 NUM issue-1258 178 3 - - SYM issue-1258 178 4 5 5 NUM issue-1258 178 5 are be AUX issue-1258 178 6 identical identical ADJ issue-1258 178 7 to to ADP issue-1258 178 8 the the DET issue-1258 178 9 first first ADJ issue-1258 178 10 two two NUM issue-1258 178 11 options option NOUN issue-1258 178 12 for for ADP issue-1258 178 13 benchmarking benchmarke VERB issue-1258 178 14 . . PUNCT issue-1258 179 1 the the DET issue-1258 179 2 only only ADJ issue-1258 179 3 difference difference NOUN issue-1258 179 4 is be AUX issue-1258 179 5 in in ADP issue-1258 179 6 the the DET issue-1258 179 7 implementation implementation NOUN issue-1258 179 8 of of ADP issue-1258 179 9 stage stage NOUN issue-1258 179 10 3 3 NUM issue-1258 179 11 . . PUNCT issue-1258 180 1 the the DET issue-1258 180 2 benchmarking benchmarke VERB issue-1258 180 3 participants participant NOUN issue-1258 180 4 compile compile VERB issue-1258 180 5 the the DET issue-1258 180 6 questionnaire questionnaire NOUN issue-1258 180 7 . . PUNCT issue-1258 181 1 at at ADP issue-1258 181 2 the the DET issue-1258 181 3 same same ADJ issue-1258 181 4 time time NOUN issue-1258 181 5 , , PUNCT issue-1258 181 6 the the DET issue-1258 181 7 benchmarking benchmarke VERB issue-1258 181 8 participants participant NOUN issue-1258 181 9 exchange exchange VERB issue-1258 181 10 information information NOUN issue-1258 181 11 with with ADP issue-1258 181 12 each each DET issue-1258 181 13 other other ADJ issue-1258 181 14 , , PUNCT issue-1258 181 15 and and CCONJ issue-1258 181 16 the the DET issue-1258 181 17 coordinator coordinator NOUN issue-1258 181 18 of of ADP issue-1258 181 19 the the DET issue-1258 181 20 benchmarking benchmarke VERB issue-1258 181 21 process process NOUN issue-1258 181 22 evaluates evaluate NOUN issue-1258 181 23 and and CCONJ issue-1258 181 24 interprets interpret VERB issue-1258 181 25 the the DET issue-1258 181 26 data datum NOUN issue-1258 181 27 . . PUNCT issue-1258 182 1 stage stage NOUN issue-1258 182 2 6 6 NUM issue-1258 182 3 . . PUNCT issue-1258 182 4 data datum NOUN issue-1258 182 5 collection collection NOUN issue-1258 182 6 by by ADP issue-1258 182 7 the the DET issue-1258 182 8 benchmarking benchmarke VERB issue-1258 182 9 process process NOUN issue-1258 182 10 coordinator coordinator NOUN issue-1258 182 11 from from ADP issue-1258 182 12 each each PRON issue-1258 182 13 of of ADP issue-1258 182 14 the the DET issue-1258 182 15 participants participant NOUN issue-1258 182 16 includes include VERB issue-1258 182 17 providing provide VERB issue-1258 182 18 them they PRON issue-1258 182 19 with with ADP issue-1258 182 20 baseline baseline NOUN issue-1258 182 21 data datum NOUN issue-1258 182 22 , , PUNCT issue-1258 182 23 conducting conduct VERB issue-1258 182 24 internal internal ADJ issue-1258 182 25 audits audits NOUN issue-1258 182 26 of of ADP issue-1258 182 27 performance performance NOUN issue-1258 182 28 and and CCONJ issue-1258 182 29 individual individual ADJ issue-1258 182 30 processes process NOUN issue-1258 182 31 . . PUNCT issue-1258 183 1 if if SCONJ issue-1258 183 2 necessary necessary ADJ issue-1258 183 3 , , PUNCT issue-1258 183 4 the the DET issue-1258 183 5 coordinator coordinator NOUN issue-1258 183 6 provides provide VERB issue-1258 183 7 training training NOUN issue-1258 183 8 on on ADP issue-1258 183 9 benchmarking benchmarke VERB issue-1258 183 10 procedures procedure NOUN issue-1258 183 11 . . PUNCT issue-1258 184 1 stage stage NOUN issue-1258 184 2 7 7 NUM issue-1258 184 3 . . PUNCT issue-1258 185 1 the the DET issue-1258 185 2 coordinator coordinator NOUN issue-1258 185 3 identifies identify VERB issue-1258 185 4 best good ADJ issue-1258 185 5 practices practice NOUN issue-1258 185 6 in in ADP issue-1258 185 7 the the DET issue-1258 185 8 benchmarking benchmarke VERB issue-1258 185 9 system system NOUN issue-1258 185 10 . . PUNCT issue-1258 186 1 this this DET issue-1258 186 2 option option NOUN issue-1258 186 3 also also ADV issue-1258 186 4 does do AUX issue-1258 186 5 not not PART issue-1258 186 6 provide provide VERB issue-1258 186 7 financial financial ADJ issue-1258 186 8 incentives incentive NOUN issue-1258 186 9 for for ADP issue-1258 186 10 participants participant NOUN issue-1258 186 11 in in ADP issue-1258 186 12 the the DET issue-1258 186 13 benchmarking benchmarke VERB issue-1258 186 14 process process NOUN issue-1258 186 15 , , PUNCT issue-1258 186 16 so so SCONJ issue-1258 186 17 the the DET issue-1258 186 18 incentive incentive NOUN issue-1258 186 19 can can AUX issue-1258 186 20 only only ADV issue-1258 186 21 be be AUX issue-1258 186 22 the the DET issue-1258 186 23 desire desire NOUN issue-1258 186 24 to to PART issue-1258 186 25 improve improve VERB issue-1258 186 26 the the DET issue-1258 186 27 quality quality NOUN issue-1258 186 28 of of ADP issue-1258 186 29 services service NOUN issue-1258 186 30 ( ( PUNCT issue-1258 186 31 brown brown ADJ issue-1258 186 32 , , PUNCT issue-1258 186 33 2016 2016 NUM issue-1258 186 34 ) ) PUNCT issue-1258 186 35 . . PUNCT issue-1258 187 1 the the DET issue-1258 187 2 benchmarking benchmarke VERB issue-1258 187 3 process process NOUN issue-1258 187 4 is be AUX issue-1258 187 5 also also ADV issue-1258 187 6 constant constant ADJ issue-1258 187 7 and and CCONJ issue-1258 187 8 regular regular ADJ issue-1258 187 9 . . PUNCT issue-1258 188 1 the the DET issue-1258 188 2 fourth fourth ADJ issue-1258 188 3 option option NOUN issue-1258 188 4 of of ADP issue-1258 188 5 organizing organize VERB issue-1258 188 6 the the DET issue-1258 188 7 benchmarking benchmarke VERB issue-1258 188 8 process process NOUN issue-1258 188 9 involves involve VERB issue-1258 188 10 the the DET issue-1258 188 11 formation formation NOUN issue-1258 188 12 of of ADP issue-1258 188 13 focus focus NOUN issue-1258 188 14 groups group NOUN issue-1258 188 15 of of ADP issue-1258 188 16 process process NOUN issue-1258 188 17 subjects subject NOUN issue-1258 188 18 , , PUNCT issue-1258 188 19 depending depend VERB issue-1258 188 20 on on ADP issue-1258 188 21 the the DET issue-1258 188 22 direction direction NOUN issue-1258 188 23 of of ADP issue-1258 188 24 research research NOUN issue-1258 188 25 . . PUNCT issue-1258 189 1 the the DET issue-1258 189 2 following follow VERB issue-1258 189 3 algorithm algorithm NOUN issue-1258 189 4 characterizes characterize VERB issue-1258 189 5 it it PRON issue-1258 189 6 . . PUNCT issue-1258 190 1 stage stage NOUN issue-1258 190 2 1 1 NUM issue-1258 190 3 . . PUNCT issue-1258 190 4 involves involve VERB issue-1258 190 5 the the DET issue-1258 190 6 definition definition NOUN issue-1258 190 7 of of ADP issue-1258 190 8 a a DET issue-1258 190 9 coordinator coordinator NOUN issue-1258 190 10 for for ADP issue-1258 190 11 benchmarking benchmarke VERB issue-1258 190 12 , , PUNCT issue-1258 190 13 who who PRON issue-1258 190 14 develops develop VERB issue-1258 190 15 performance performance NOUN issue-1258 190 16 indicators indicator NOUN issue-1258 190 17 , , PUNCT issue-1258 190 18 as as ADV issue-1258 190 19 well well ADV issue-1258 190 20 as as ADP issue-1258 190 21 collects collect NOUN issue-1258 190 22 , , PUNCT issue-1258 190 23 processes process NOUN issue-1258 190 24 , , PUNCT issue-1258 190 25 and and CCONJ issue-1258 190 26 analyzes analyze VERB issue-1258 190 27 information information NOUN issue-1258 190 28 obtained obtain VERB issue-1258 190 29 in in ADP issue-1258 190 30 the the DET issue-1258 190 31 benchmarking benchmarke VERB issue-1258 190 32 process process NOUN issue-1258 190 33 . . PUNCT issue-1258 191 1 the the DET issue-1258 191 2 coordinator coordinator NOUN issue-1258 191 3 can can AUX issue-1258 191 4 be be AUX issue-1258 191 5 a a DET issue-1258 191 6 federal federal ADJ issue-1258 191 7 or or CCONJ issue-1258 191 8 regional regional ADJ issue-1258 191 9 body body NOUN issue-1258 191 10 , , PUNCT issue-1258 191 11 if if SCONJ issue-1258 191 12 it it PRON issue-1258 191 13 has have VERB issue-1258 191 14 the the DET issue-1258 191 15 necessary necessary ADJ issue-1258 191 16 experience experience NOUN issue-1258 191 17 . . PUNCT issue-1258 192 1 stage stage NOUN issue-1258 192 2 2 2 NUM issue-1258 192 3 . . PUNCT issue-1258 193 1 at at ADP issue-1258 193 2 this this DET issue-1258 193 3 stage stage NOUN issue-1258 193 4 , , PUNCT issue-1258 193 5 focus focus VERB issue-1258 193 6 groups group NOUN issue-1258 193 7 of of ADP issue-1258 193 8 participants participant NOUN issue-1258 193 9 in in ADP issue-1258 193 10 the the DET issue-1258 193 11 process process NOUN issue-1258 193 12 are be AUX issue-1258 193 13 determined determine VERB issue-1258 193 14 . . PUNCT issue-1258 194 1 stage stage NOUN issue-1258 194 2 3 3 NUM issue-1258 194 3 . . PUNCT issue-1258 194 4 preparation preparation NOUN issue-1258 194 5 of of ADP issue-1258 194 6 the the DET issue-1258 194 7 questionnaire questionnaire NOUN issue-1258 194 8 by by ADP issue-1258 194 9 the the DET issue-1258 194 10 participants participant NOUN issue-1258 194 11 of of ADP issue-1258 194 12 the the DET issue-1258 194 13 corresponding corresponding ADJ issue-1258 194 14 focus focus NOUN issue-1258 194 15 group group NOUN issue-1258 194 16 . . PUNCT issue-1258 195 1 at at ADP issue-1258 195 2 the the DET issue-1258 195 3 same same ADJ issue-1258 195 4 time time NOUN issue-1258 195 5 , , PUNCT issue-1258 195 6 the the DET issue-1258 195 7 participants participant NOUN issue-1258 195 8 of of ADP issue-1258 195 9 the the DET issue-1258 195 10 benchmarking benchmarke VERB issue-1258 195 11 focus focus NOUN issue-1258 195 12 group group NOUN issue-1258 195 13 exchange exchange NOUN issue-1258 195 14 information information NOUN issue-1258 195 15 with with ADP issue-1258 195 16 each each DET issue-1258 195 17 other other ADJ issue-1258 195 18 , , PUNCT issue-1258 195 19 and and CCONJ issue-1258 195 20 the the DET issue-1258 195 21 coordinator coordinator NOUN issue-1258 195 22 of of ADP issue-1258 195 23 the the DET issue-1258 195 24 benchmarking benchmarke VERB issue-1258 195 25 process process NOUN issue-1258 195 26 evaluates evaluate NOUN issue-1258 195 27 and and CCONJ issue-1258 195 28 interprets interpret VERB issue-1258 195 29 the the DET issue-1258 195 30 data datum NOUN issue-1258 195 31 . . PUNCT issue-1258 196 1 stages stage NOUN issue-1258 196 2 4 4 NUM issue-1258 196 3 - - SYM issue-1258 196 4 5 5 NUM issue-1258 196 5 are be AUX issue-1258 196 6 identical identical ADJ issue-1258 196 7 to to ADP issue-1258 196 8 the the DET issue-1258 196 9 other other ADJ issue-1258 196 10 options option NOUN issue-1258 196 11 for for ADP issue-1258 196 12 organizing organize VERB issue-1258 196 13 benchmarking benchmarke VERB issue-1258 196 14 . . PUNCT issue-1258 197 1 stage stage NOUN issue-1258 197 2 6 6 NUM issue-1258 197 3 . . PUNCT issue-1258 197 4 data datum NOUN issue-1258 197 5 collection collection NOUN issue-1258 197 6 by by ADP issue-1258 197 7 the the DET issue-1258 197 8 benchmarking benchmarke VERB issue-1258 197 9 process process NOUN issue-1258 197 10 coordinator coordinator NOUN issue-1258 197 11 from from ADP issue-1258 197 12 each each PRON issue-1258 197 13 of of ADP issue-1258 197 14 the the DET issue-1258 197 15 participants participant NOUN issue-1258 197 16 includes include VERB issue-1258 197 17 providing provide VERB issue-1258 197 18 them they PRON issue-1258 197 19 with with ADP issue-1258 197 20 baseline baseline NOUN issue-1258 197 21 data datum NOUN issue-1258 197 22 , , PUNCT issue-1258 197 23 conducting conduct VERB issue-1258 197 24 internal internal ADJ issue-1258 197 25 audits audits NOUN issue-1258 197 26 of of ADP issue-1258 197 27 performance performance NOUN issue-1258 197 28 and and CCONJ issue-1258 197 29 individual individual ADJ issue-1258 197 30 processes process NOUN issue-1258 197 31 . . PUNCT issue-1258 198 1 if if SCONJ issue-1258 198 2 necessary necessary ADJ issue-1258 198 3 , , PUNCT issue-1258 198 4 the the DET issue-1258 198 5 coordinator coordinator NOUN issue-1258 198 6 provides provide VERB issue-1258 198 7 training training NOUN issue-1258 198 8 on on ADP issue-1258 198 9 benchmarking benchmarke VERB issue-1258 198 10 procedures procedure NOUN issue-1258 198 11 . . PUNCT issue-1258 199 1 stage stage NOUN issue-1258 199 2 7 7 NUM issue-1258 199 3 . . PUNCT issue-1258 200 1 the the DET issue-1258 200 2 coordinator coordinator NOUN issue-1258 200 3 determines determine VERB issue-1258 200 4 the the DET issue-1258 200 5 best good ADJ issue-1258 200 6 practices practice NOUN issue-1258 200 7 in in ADP issue-1258 200 8 the the DET issue-1258 200 9 benchmarking benchmarke VERB issue-1258 200 10 system system NOUN issue-1258 200 11 . . PUNCT issue-1258 201 1 this this DET issue-1258 201 2 option option NOUN issue-1258 201 3 does do AUX issue-1258 201 4 not not PART issue-1258 201 5 imply imply VERB issue-1258 201 6 financial financial ADJ issue-1258 201 7 incentives incentive NOUN issue-1258 201 8 for for ADP issue-1258 201 9 participants participant NOUN issue-1258 201 10 in in ADP issue-1258 201 11 the the DET issue-1258 201 12 benchmarking benchmarke VERB issue-1258 201 13 process process NOUN issue-1258 201 14 . . PUNCT issue-1258 202 1 this this DET issue-1258 202 2 stage stage NOUN issue-1258 202 3 also also ADV issue-1258 202 4 reveals reveal VERB issue-1258 202 5 how how SCONJ issue-1258 202 6 effectively effectively ADV issue-1258 202 7 and and CCONJ issue-1258 202 8 correctly correctly ADV issue-1258 202 9 , , PUNCT issue-1258 202 10 the the DET issue-1258 202 11 focus focus NOUN issue-1258 202 12 group group NOUN issue-1258 202 13 participants participant NOUN issue-1258 202 14 were be AUX issue-1258 202 15 selected select VERB issue-1258 202 16 . . PUNCT issue-1258 203 1 if if SCONJ issue-1258 203 2 the the DET issue-1258 203 3 composition composition NOUN issue-1258 203 4 of of ADP issue-1258 203 5 focus focus NOUN issue-1258 203 6 groups group NOUN issue-1258 203 7 is be AUX issue-1258 203 8 not not PART issue-1258 203 9 effectively effectively ADV issue-1258 203 10 determined determine VERB issue-1258 203 11 , , PUNCT issue-1258 203 12 it it PRON issue-1258 203 13 may may AUX issue-1258 203 14 be be AUX issue-1258 203 15 revised revise VERB issue-1258 203 16 ( ( PUNCT issue-1258 203 17 calhoun calhoun PROPN issue-1258 203 18 , , PUNCT issue-1258 203 19 2014 2014 NUM issue-1258 203 20 ) ) PUNCT issue-1258 203 21 . . PUNCT issue-1258 204 1 5 5 X issue-1258 204 2 . . X issue-1258 204 3 conclusion conclusion NOUN issue-1258 204 4 the the DET issue-1258 204 5 benchmarking benchmarke VERB issue-1258 204 6 process process NOUN issue-1258 204 7 is be AUX issue-1258 204 8 constant constant ADJ issue-1258 204 9 and and CCONJ issue-1258 204 10 regular regular ADJ issue-1258 204 11 . . PUNCT issue-1258 205 1 property property NOUN issue-1258 205 2 rights right NOUN issue-1258 205 3 registration registration NOUN issue-1258 205 4 authorities authority NOUN issue-1258 205 5 , , PUNCT issue-1258 205 6 being be AUX issue-1258 205 7 monopolists monopolist NOUN issue-1258 205 8 in in ADP issue-1258 205 9 provision provision NOUN issue-1258 205 10 of of ADP issue-1258 205 11 registration registration NOUN issue-1258 205 12 services service NOUN issue-1258 205 13 at at ADP issue-1258 205 14 the the DET issue-1258 205 15 regional regional ADJ issue-1258 205 16 level level NOUN issue-1258 205 17 , , PUNCT issue-1258 205 18 implement implement VERB issue-1258 205 19 the the DET issue-1258 205 20 function function NOUN issue-1258 205 21 of of ADP issue-1258 205 22 satisfying satisfy VERB issue-1258 205 23 the the DET issue-1258 205 24 needs need NOUN issue-1258 205 25 of of ADP issue-1258 205 26 the the DET issue-1258 205 27 population population NOUN issue-1258 205 28 and and CCONJ issue-1258 205 29 are be AUX issue-1258 205 30 financed finance VERB issue-1258 205 31 from from ADP issue-1258 205 32 the the DET issue-1258 205 33 budget budget NOUN issue-1258 205 34 . . PUNCT issue-1258 206 1 a a DET issue-1258 206 2 number number NOUN issue-1258 206 3 of of ADP issue-1258 206 4 reasons reason NOUN issue-1258 206 5 , , PUNCT issue-1258 206 6 such such ADJ issue-1258 206 7 as as ADP issue-1258 206 8 depersonalized depersonalized ADJ issue-1258 206 9 budget budget NOUN issue-1258 206 10 funds fund NOUN issue-1258 206 11 , , PUNCT issue-1258 206 12 mediated mediate VERB issue-1258 206 13 interaction interaction NOUN issue-1258 206 14 between between ADP issue-1258 206 15 the the DET issue-1258 206 16 consumer consumer NOUN issue-1258 206 17 and and CCONJ issue-1258 206 18 producer producer NOUN issue-1258 206 19 of of ADP issue-1258 206 20 services service NOUN issue-1258 206 21 , , PUNCT issue-1258 206 22 lack lack NOUN issue-1258 206 23 of of ADP issue-1258 206 24 motivation motivation NOUN issue-1258 206 25 of of ADP issue-1258 206 26 employees employee NOUN issue-1258 206 27 to to PART issue-1258 206 28 meet meet VERB issue-1258 206 29 public public ADJ issue-1258 206 30 needs need NOUN issue-1258 206 31 , , PUNCT issue-1258 206 32 lead lead VERB issue-1258 206 33 to to ADP issue-1258 206 34 the the DET issue-1258 206 35 emergence emergence NOUN issue-1258 206 36 and and CCONJ issue-1258 206 37 increase increase NOUN issue-1258 206 38 of of ADP issue-1258 206 39 gaps gap NOUN issue-1258 206 40 in in ADP issue-1258 206 41 the the DET issue-1258 206 42 perception perception NOUN issue-1258 206 43 of of ADP issue-1258 206 44 consumers consumer NOUN issue-1258 206 45 and and CCONJ issue-1258 206 46 producers producer NOUN issue-1258 206 47 of of ADP issue-1258 206 48 services service NOUN issue-1258 206 49 . . PUNCT issue-1258 207 1 in in ADP issue-1258 207 2 turn turn NOUN issue-1258 207 3 , , PUNCT issue-1258 207 4 benchmarking benchmarke VERB issue-1258 207 5 is be AUX issue-1258 207 6 a a DET issue-1258 207 7 reliable reliable ADJ issue-1258 207 8 tool tool NOUN issue-1258 207 9 for for ADP issue-1258 207 10 optimizing optimize VERB issue-1258 207 11 the the DET issue-1258 207 12 process process NOUN issue-1258 207 13 of of ADP issue-1258 207 14 providing provide VERB issue-1258 207 15 the the DET issue-1258 207 16 services service NOUN issue-1258 207 17 under under ADP issue-1258 207 18 consideration consideration NOUN issue-1258 207 19 and and CCONJ issue-1258 207 20 minimizing minimize VERB issue-1258 207 21 these these DET issue-1258 207 22 gaps gap NOUN issue-1258 207 23 . . PUNCT issue-1258 208 1 thus thus ADV issue-1258 208 2 , , PUNCT issue-1258 208 3 during during ADP issue-1258 208 4 the the DET issue-1258 208 5 research research NOUN issue-1258 208 6 the the DET issue-1258 208 7 current current ADJ issue-1258 208 8 state state NOUN issue-1258 208 9 of of ADP issue-1258 208 10 the the DET issue-1258 208 11 sphere sphere NOUN issue-1258 208 12 of of ADP issue-1258 208 13 services service NOUN issue-1258 208 14 was be AUX issue-1258 208 15 analyzed analyze VERB issue-1258 208 16 . . PUNCT issue-1258 209 1 as as ADP issue-1258 209 2 a a DET issue-1258 209 3 result result NOUN issue-1258 209 4 , , PUNCT issue-1258 209 5 it it PRON issue-1258 209 6 was be AUX issue-1258 209 7 revealed reveal VERB issue-1258 209 8 that that SCONJ issue-1258 209 9 it it PRON issue-1258 209 10 is be AUX issue-1258 209 11 caused cause VERB issue-1258 209 12 by by ADP issue-1258 209 13 a a DET issue-1258 209 14 number number NOUN issue-1258 209 15 of of ADP issue-1258 209 16 factors factor NOUN issue-1258 209 17 of of ADP issue-1258 209 18 economic economic ADJ issue-1258 209 19 life life NOUN issue-1258 209 20 . . PUNCT issue-1258 210 1 first first ADV issue-1258 210 2 , , PUNCT issue-1258 210 3 we we PRON issue-1258 210 4 are be AUX issue-1258 210 5 talking talk VERB issue-1258 210 6 about about ADP issue-1258 210 7 the the DET issue-1258 210 8 globalization globalization NOUN issue-1258 210 9 of of ADP issue-1258 210 10 economic economic ADJ issue-1258 210 11 life life NOUN issue-1258 210 12 in in ADP issue-1258 210 13 a a DET issue-1258 210 14 crisis crisis NOUN issue-1258 210 15 and and CCONJ issue-1258 210 16 the the DET issue-1258 210 17 informatization informatization NOUN issue-1258 210 18 of of ADP issue-1258 210 19 management management NOUN issue-1258 210 20 processes process NOUN issue-1258 210 21 . . PUNCT issue-1258 211 1 these these DET issue-1258 211 2 objective objective ADJ issue-1258 211 3 phenomena phenomenon NOUN issue-1258 211 4 determine determine VERB issue-1258 211 5 the the DET issue-1258 211 6 state state NOUN issue-1258 211 7 of of ADP issue-1258 211 8 the the DET issue-1258 211 9 modern modern ADJ issue-1258 211 10 business business NOUN issue-1258 211 11 sphere sphere NOUN issue-1258 211 12 , , PUNCT issue-1258 211 13 including include VERB issue-1258 211 14 the the DET issue-1258 211 15 sphere sphere NOUN issue-1258 211 16 of of ADP issue-1258 211 17 providing provide VERB issue-1258 211 18 business business NOUN issue-1258 211 19 services service NOUN issue-1258 211 20 . . PUNCT issue-1258 212 1 a a DET issue-1258 212 2 feature feature NOUN issue-1258 212 3 of of ADP issue-1258 212 4 today today NOUN issue-1258 212 5 's 's PART issue-1258 212 6 service service NOUN issue-1258 212 7 economy economy NOUN issue-1258 212 8 is be AUX issue-1258 212 9 the the DET issue-1258 212 10 changing change VERB issue-1258 212 11 role role NOUN issue-1258 212 12 of of ADP issue-1258 212 13 information information NOUN issue-1258 212 14 in in ADP issue-1258 212 15 the the DET issue-1258 212 16 process process NOUN issue-1258 212 17 of of ADP issue-1258 212 18 providing provide VERB issue-1258 212 19 , , PUNCT issue-1258 212 20 managing manage VERB issue-1258 212 21 and and CCONJ issue-1258 212 22 consuming consume VERB issue-1258 212 23 services service NOUN issue-1258 212 24 . . PUNCT issue-1258 213 1 information information NOUN issue-1258 213 2 is be AUX issue-1258 213 3 becoming become VERB issue-1258 213 4 an an DET issue-1258 213 5 integral integral ADJ issue-1258 213 6 part part NOUN issue-1258 213 7 of of ADP issue-1258 213 8 the the DET issue-1258 213 9 service service NOUN issue-1258 213 10 in in ADP issue-1258 213 11 one one NUM issue-1258 213 12 capacity capacity NOUN issue-1258 213 13 or or CCONJ issue-1258 213 14 another another PRON issue-1258 213 15 . . PUNCT issue-1258 214 1 information information NOUN issue-1258 214 2 services service NOUN issue-1258 214 3 become become VERB issue-1258 214 4 an an DET issue-1258 214 5 integral integral ADJ issue-1258 214 6 part part NOUN issue-1258 214 7 of of ADP issue-1258 214 8 the the DET issue-1258 214 9 basic basic ADJ issue-1258 214 10 service service NOUN issue-1258 214 11 offerings offering NOUN issue-1258 214 12 of of ADP issue-1258 214 13 non non ADJ issue-1258 214 14 - - ADJ issue-1258 214 15 core core ADJ issue-1258 214 16 sectors sector NOUN issue-1258 214 17 of of ADP issue-1258 214 18 the the DET issue-1258 214 19 economy economy NOUN issue-1258 214 20 ; ; PUNCT issue-1258 214 21 they they PRON issue-1258 214 22 are be AUX issue-1258 214 23 an an DET issue-1258 214 24 obligatory obligatory ADJ issue-1258 214 25 element element NOUN issue-1258 214 26 of of ADP issue-1258 214 27 a a DET issue-1258 214 28 set set NOUN issue-1258 214 29 of of ADP issue-1258 214 30 additional additional ADJ issue-1258 214 31 services service NOUN issue-1258 214 32 ; ; PUNCT issue-1258 214 33 information information NOUN issue-1258 214 34 ( ( PUNCT issue-1258 214 35 additional additional ADJ issue-1258 214 36 information information NOUN issue-1258 214 37 services service NOUN issue-1258 214 38 ) ) PUNCT issue-1258 214 39 can can AUX issue-1258 214 40 form form VERB issue-1258 214 41 the the DET issue-1258 214 42 commitment commitment NOUN issue-1258 214 43 of of ADP issue-1258 214 44 consumers consumer NOUN issue-1258 214 45 to to ADP issue-1258 214 46 a a DET issue-1258 214 47 particular particular ADJ issue-1258 214 48 service service NOUN issue-1258 214 49 organization organization NOUN issue-1258 214 50 ; ; PUNCT issue-1258 214 51 information information NOUN issue-1258 214 52 is be AUX issue-1258 214 53 an an DET issue-1258 214 54 integral integral ADJ issue-1258 214 55 element element NOUN issue-1258 214 56 of of ADP issue-1258 214 57 the the DET issue-1258 214 58 service service NOUN issue-1258 214 59 baltic baltic PROPN issue-1258 214 60 journal journal PROPN issue-1258 214 61 of of ADP issue-1258 214 62 economic economic ADJ issue-1258 214 63 studies study NOUN issue-1258 214 64 41 41 NUM issue-1258 214 65 vol vol NOUN issue-1258 214 66 . . PROPN issue-1258 214 67 7 7 NUM issue-1258 215 1 no no NOUN issue-1258 215 2 . . NOUN issue-1258 215 3 4 4 NUM issue-1258 215 4 , , PUNCT issue-1258 215 5 2021 2021 NUM issue-1258 215 6 environment environment NOUN issue-1258 215 7 of of ADP issue-1258 215 8 the the DET issue-1258 215 9 service service NOUN issue-1258 215 10 ; ; PUNCT issue-1258 215 11 information information NOUN issue-1258 215 12 systems system NOUN issue-1258 215 13 in in ADP issue-1258 215 14 the the DET issue-1258 215 15 service service NOUN issue-1258 215 16 sector sector NOUN issue-1258 215 17 act act NOUN issue-1258 215 18 as as ADP issue-1258 215 19 a a DET issue-1258 215 20 means means NOUN issue-1258 215 21 of of ADP issue-1258 215 22 service service NOUN issue-1258 215 23 performance performance NOUN issue-1258 215 24 . . PUNCT issue-1258 216 1 it it PRON issue-1258 216 2 turns turn VERB issue-1258 216 3 out out ADP issue-1258 216 4 that that SCONJ issue-1258 216 5 most most ADJ issue-1258 216 6 authors author NOUN issue-1258 216 7 define define VERB issue-1258 216 8 a a DET issue-1258 216 9 service service NOUN issue-1258 216 10 through through ADP issue-1258 216 11 some some DET issue-1258 216 12 sign sign NOUN issue-1258 216 13 ( ( PUNCT issue-1258 216 14 or or CCONJ issue-1258 216 15 several several ADJ issue-1258 216 16 signs sign NOUN issue-1258 216 17 ) ) PUNCT issue-1258 216 18 . . PUNCT issue-1258 217 1 from from ADP issue-1258 217 2 our our PRON issue-1258 217 3 point point NOUN issue-1258 217 4 of of ADP issue-1258 217 5 view view NOUN issue-1258 217 6 , , PUNCT issue-1258 217 7 there there PRON issue-1258 217 8 are be VERB issue-1258 217 9 exceptions exception NOUN issue-1258 217 10 in in ADP issue-1258 217 11 the the DET issue-1258 217 12 diverse diverse ADJ issue-1258 217 13 list list NOUN issue-1258 217 14 of of ADP issue-1258 217 15 services service NOUN issue-1258 217 16 that that PRON issue-1258 217 17 do do AUX issue-1258 217 18 not not PART issue-1258 217 19 meet meet VERB issue-1258 217 20 one one NUM issue-1258 217 21 or or CCONJ issue-1258 217 22 two two NUM issue-1258 217 23 of of ADP issue-1258 217 24 the the DET issue-1258 217 25 criteria criterion NOUN issue-1258 217 26 specified specify VERB issue-1258 217 27 in in ADP issue-1258 217 28 the the DET issue-1258 217 29 authors author NOUN issue-1258 217 30 ' ' PART issue-1258 217 31 definitions definition NOUN issue-1258 217 32 . . PUNCT issue-1258 218 1 by by ADP issue-1258 218 2 service service NOUN issue-1258 218 3 we we PRON issue-1258 218 4 mean mean VERB issue-1258 218 5 the the DET issue-1258 218 6 action action NOUN issue-1258 218 7 aimed aim VERB issue-1258 218 8 at at ADP issue-1258 218 9 satisfying satisfy VERB issue-1258 218 10 the the DET issue-1258 218 11 needs need NOUN issue-1258 218 12 of of ADP issue-1258 218 13 the the DET issue-1258 218 14 client client NOUN issue-1258 218 15 , , PUNCT issue-1258 218 16 which which PRON issue-1258 218 17 in in ADP issue-1258 218 18 general general ADJ issue-1258 218 19 has have VERB issue-1258 218 20 the the DET issue-1258 218 21 properties property NOUN issue-1258 218 22 of of ADP issue-1258 218 23 immateriality immateriality NOUN issue-1258 218 24 , , PUNCT issue-1258 218 25 individuality individuality NOUN issue-1258 218 26 , , PUNCT issue-1258 218 27 inseparability inseparability NOUN issue-1258 218 28 from from ADP issue-1258 218 29 the the DET issue-1258 218 30 performer performer NOUN issue-1258 218 31 and and CCONJ issue-1258 218 32 non non NOUN issue-1258 218 33 - - NOUN issue-1258 218 34 preservability preservability NOUN issue-1258 218 35 . . PUNCT issue-1258 219 1 the the DET issue-1258 219 2 main main ADJ issue-1258 219 3 problem problem NOUN issue-1258 219 4 in in ADP issue-1258 219 5 the the DET issue-1258 219 6 process process NOUN issue-1258 219 7 of of ADP issue-1258 219 8 managing manage VERB issue-1258 219 9 public public ADJ issue-1258 219 10 services service NOUN issue-1258 219 11 is be AUX issue-1258 219 12 determining determine VERB issue-1258 219 13 their their PRON issue-1258 219 14 rational rational ADJ issue-1258 219 15 scope scope NOUN issue-1258 219 16 , , PUNCT issue-1258 219 17 from from ADP issue-1258 219 18 the the DET issue-1258 219 19 point point NOUN issue-1258 219 20 of of ADP issue-1258 219 21 view view NOUN issue-1258 219 22 of of ADP issue-1258 219 23 society society NOUN issue-1258 219 24 . . PUNCT issue-1258 220 1 the the DET issue-1258 220 2 process process NOUN issue-1258 220 3 of of ADP issue-1258 220 4 creating create VERB issue-1258 220 5 government government NOUN issue-1258 220 6 bodies body NOUN issue-1258 220 7 and and CCONJ issue-1258 220 8 empowering empower VERB issue-1258 220 9 them they PRON issue-1258 220 10 to to PART issue-1258 220 11 perform perform VERB issue-1258 220 12 certain certain ADJ issue-1258 220 13 public public ADJ issue-1258 220 14 services service NOUN issue-1258 220 15 is be AUX issue-1258 220 16 subjective subjective ADJ issue-1258 220 17 and and CCONJ issue-1258 220 18 usually usually ADV issue-1258 220 19 carried carry VERB issue-1258 220 20 out out ADP issue-1258 220 21 by by ADP issue-1258 220 22 representatives representative NOUN issue-1258 220 23 of of ADP issue-1258 220 24 the the DET issue-1258 220 25 dominant dominant ADJ issue-1258 220 26 ideology ideology NOUN issue-1258 220 27 in in ADP issue-1258 220 28 society society NOUN issue-1258 220 29 . . PUNCT issue-1258 221 1 decisions decision NOUN issue-1258 221 2 about about ADP issue-1258 221 3 the the DET issue-1258 221 4 level level NOUN issue-1258 221 5 of of ADP issue-1258 221 6 public public ADJ issue-1258 221 7 services service NOUN issue-1258 221 8 can can AUX issue-1258 221 9 be be AUX issue-1258 221 10 made make VERB issue-1258 221 11 on on ADP issue-1258 221 12 the the DET issue-1258 221 13 basis basis NOUN issue-1258 221 14 of of ADP issue-1258 221 15 such such ADJ issue-1258 221 16 factors factor NOUN issue-1258 221 17 as as ADP issue-1258 221 18 the the DET issue-1258 221 19 influence influence NOUN issue-1258 221 20 of of ADP issue-1258 221 21 the the DET issue-1258 221 22 church church NOUN issue-1258 221 23 , , PUNCT issue-1258 221 24 the the DET issue-1258 221 25 influence influence NOUN issue-1258 221 26 of of ADP issue-1258 221 27 culture culture NOUN issue-1258 221 28 , , PUNCT issue-1258 221 29 and and CCONJ issue-1258 221 30 the the DET issue-1258 221 31 influence influence NOUN issue-1258 221 32 of of ADP issue-1258 221 33 mentality mentality NOUN issue-1258 221 34 . . PUNCT issue-1258 222 1 we we PRON issue-1258 222 2 consider consider VERB issue-1258 222 3 the the DET issue-1258 222 4 definition definition NOUN issue-1258 222 5 of of ADP issue-1258 222 6 state state NOUN issue-1258 222 7 activity activity NOUN issue-1258 222 8 as as ADP issue-1258 222 9 a a DET issue-1258 222 10 service service NOUN issue-1258 222 11 activity activity NOUN issue-1258 222 12 to to PART issue-1258 222 13 be be AUX issue-1258 222 14 of of ADP issue-1258 222 15 fundamental fundamental ADJ issue-1258 222 16 importance importance NOUN issue-1258 222 17 , , PUNCT issue-1258 222 18 emphasizing emphasize VERB issue-1258 222 19 that that SCONJ issue-1258 222 20 in in ADP issue-1258 222 21 today today NOUN issue-1258 222 22 's 's PART issue-1258 222 23 service service NOUN issue-1258 222 24 economy economy NOUN issue-1258 222 25 , , PUNCT issue-1258 222 26 absolute absolute ADJ issue-1258 222 27 priority priority NOUN issue-1258 222 28 is be AUX issue-1258 222 29 given give VERB issue-1258 222 30 to to ADP issue-1258 222 31 the the DET issue-1258 222 32 consumer consumer NOUN issue-1258 222 33 . . PUNCT issue-1258 223 1 therefore therefore ADV issue-1258 223 2 , , PUNCT issue-1258 223 3 public public ADJ issue-1258 223 4 sector sector NOUN issue-1258 223 5 services service NOUN issue-1258 223 6 should should AUX issue-1258 223 7 primarily primarily ADV issue-1258 223 8 focus focus VERB issue-1258 223 9 on on ADP issue-1258 223 10 customer customer NOUN issue-1258 223 11 needs need NOUN issue-1258 223 12 : : PUNCT issue-1258 223 13 to to PART issue-1258 223 14 offer offer VERB issue-1258 223 15 and and CCONJ issue-1258 223 16 implement implement VERB issue-1258 223 17 services service NOUN issue-1258 223 18 in in ADP issue-1258 223 19 accordance accordance NOUN issue-1258 223 20 with with ADP issue-1258 223 21 customer customer NOUN issue-1258 223 22 requirements requirement NOUN issue-1258 223 23 in in ADP issue-1258 223 24 terms term NOUN issue-1258 223 25 of of ADP issue-1258 223 26 basic basic ADJ issue-1258 223 27 , , PUNCT issue-1258 223 28 additional additional ADJ issue-1258 223 29 services service NOUN issue-1258 223 30 , , PUNCT issue-1258 223 31 service service NOUN issue-1258 223 32 environment environment NOUN issue-1258 223 33 . . PUNCT issue-1258 224 1 in in ADP issue-1258 224 2 the the DET issue-1258 224 3 course course NOUN issue-1258 224 4 of of ADP issue-1258 224 5 the the DET issue-1258 224 6 study study NOUN issue-1258 224 7 , , PUNCT issue-1258 224 8 the the DET issue-1258 224 9 mechanism mechanism NOUN issue-1258 224 10 of of ADP issue-1258 224 11 benchmarking benchmarke VERB issue-1258 224 12 as as ADP issue-1258 224 13 a a DET issue-1258 224 14 management management NOUN issue-1258 224 15 tool tool NOUN issue-1258 224 16 was be AUX issue-1258 224 17 considered consider VERB issue-1258 224 18 , , PUNCT issue-1258 224 19 which which PRON issue-1258 224 20 is be AUX issue-1258 224 21 based base VERB issue-1258 224 22 on on ADP issue-1258 224 23 identifying identify VERB issue-1258 224 24 examples example NOUN issue-1258 224 25 of of ADP issue-1258 224 26 best good ADJ issue-1258 224 27 practices practice NOUN issue-1258 224 28 , , PUNCT issue-1258 224 29 comparing compare VERB issue-1258 224 30 the the DET issue-1258 224 31 results result NOUN issue-1258 224 32 and and CCONJ issue-1258 224 33 processes process NOUN issue-1258 224 34 of of ADP issue-1258 224 35 the the DET issue-1258 224 36 activities activity NOUN issue-1258 224 37 of of ADP issue-1258 224 38 the the DET issue-1258 224 39 country country NOUN issue-1258 224 40 's 's PART issue-1258 224 41 authorities authority NOUN issue-1258 224 42 . . PUNCT issue-1258 225 1 it it PRON issue-1258 225 2 is be AUX issue-1258 225 3 revealed reveal VERB issue-1258 225 4 that that SCONJ issue-1258 225 5 the the DET issue-1258 225 6 process process NOUN issue-1258 225 7 of of ADP issue-1258 225 8 benchmarking benchmarke VERB issue-1258 225 9 should should AUX issue-1258 225 10 be be AUX issue-1258 225 11 carried carry VERB issue-1258 225 12 out out ADP issue-1258 225 13 continuously continuously ADV issue-1258 225 14 and and CCONJ issue-1258 225 15 be be AUX issue-1258 225 16 permanent permanent ADJ issue-1258 225 17 in in ADP issue-1258 225 18 the the DET issue-1258 225 19 framework framework NOUN issue-1258 225 20 of of ADP issue-1258 225 21 public public ADJ issue-1258 225 22 administration administration NOUN issue-1258 225 23 . . PUNCT issue-1258 226 1 for for ADP issue-1258 226 2 organizations organization NOUN issue-1258 226 3 that that PRON issue-1258 226 4 provide provide VERB issue-1258 226 5 public public ADJ issue-1258 226 6 services service NOUN issue-1258 226 7 , , PUNCT issue-1258 226 8 four four NUM issue-1258 226 9 options option NOUN issue-1258 226 10 were be AUX issue-1258 226 11 proposed propose VERB issue-1258 226 12 for for ADP issue-1258 226 13 organizing organize VERB issue-1258 226 14 the the DET issue-1258 226 15 benchmarking benchmarke VERB issue-1258 226 16 process process NOUN issue-1258 226 17 with with ADP issue-1258 226 18 different different ADJ issue-1258 226 19 degrees degree NOUN issue-1258 226 20 of of ADP issue-1258 226 21 involvement involvement NOUN issue-1258 226 22 of of ADP issue-1258 226 23 state state NOUN issue-1258 226 24 and and CCONJ issue-1258 226 25 regional regional ADJ issue-1258 226 26 authorities authority NOUN issue-1258 226 27 . . PUNCT issue-1258 227 1 the the DET issue-1258 227 2 most most ADV issue-1258 227 3 progressive progressive ADJ issue-1258 227 4 form form NOUN issue-1258 227 5 of of ADP issue-1258 227 6 organization organization NOUN issue-1258 227 7 of of ADP issue-1258 227 8 this this DET issue-1258 227 9 process process NOUN issue-1258 227 10 is be AUX issue-1258 227 11 the the DET issue-1258 227 12 decentralized decentralize VERB issue-1258 227 13 version version NOUN issue-1258 227 14 without without ADP issue-1258 227 15 state state NOUN issue-1258 227 16 intervention intervention NOUN issue-1258 227 17 , , PUNCT issue-1258 227 18 but but CCONJ issue-1258 227 19 it it PRON issue-1258 227 20 is be AUX issue-1258 227 21 possible possible ADJ issue-1258 227 22 only only ADV issue-1258 227 23 in in ADP issue-1258 227 24 highly highly ADV issue-1258 227 25 organized organize VERB issue-1258 227 26 systems system NOUN issue-1258 227 27 , , PUNCT issue-1258 227 28 the the DET issue-1258 227 29 participants participant NOUN issue-1258 227 30 of of ADP issue-1258 227 31 which which PRON issue-1258 227 32 seek seek VERB issue-1258 227 33 to to PART issue-1258 227 34 improve improve VERB issue-1258 227 35 the the DET issue-1258 227 36 quality quality NOUN issue-1258 227 37 of of ADP issue-1258 227 38 services service NOUN issue-1258 227 39 provided provide VERB issue-1258 227 40 without without ADP issue-1258 227 41 additional additional ADJ issue-1258 227 42 incentives incentive NOUN issue-1258 227 43 . . PUNCT issue-1258 228 1 the the DET issue-1258 228 2 most most ADV issue-1258 228 3 possible possible ADJ issue-1258 228 4 options option NOUN issue-1258 228 5 for for ADP issue-1258 228 6 organizing organize VERB issue-1258 228 7 bench bench NOUN issue-1258 228 8 marking mark VERB issue-1258 228 9 can can AUX issue-1258 228 10 be be AUX issue-1258 228 11 options option NOUN issue-1258 228 12 with with ADP issue-1258 228 13 the the DET issue-1258 228 14 participation participation NOUN issue-1258 228 15 of of ADP issue-1258 228 16 the the DET issue-1258 228 17 management management NOUN issue-1258 228 18 body body NOUN issue-1258 228 19 in in ADP issue-1258 228 20 the the DET issue-1258 228 21 status status NOUN issue-1258 228 22 of of ADP issue-1258 228 23 an an DET issue-1258 228 24 " " PUNCT issue-1258 228 25 agent agent NOUN issue-1258 228 26 " " PUNCT issue-1258 228 27 or or CCONJ issue-1258 228 28 coordinator coordinator NOUN issue-1258 228 29 of of ADP issue-1258 228 30 change change NOUN issue-1258 228 31 . . PUNCT issue-1258 229 1 the the DET issue-1258 229 2 development development NOUN issue-1258 229 3 of of ADP issue-1258 229 4 public public ADJ issue-1258 229 5 services service NOUN issue-1258 229 6 for for ADP issue-1258 229 7 the the DET issue-1258 229 8 registration registration NOUN issue-1258 229 9 of of ADP issue-1258 229 10 property property NOUN issue-1258 229 11 rights right NOUN issue-1258 229 12 is be AUX issue-1258 229 13 a a DET issue-1258 229 14 process process NOUN issue-1258 229 15 of of ADP issue-1258 229 16 consecutive consecutive ADJ issue-1258 229 17 managerial managerial ADJ issue-1258 229 18 decisions decision NOUN issue-1258 229 19 , , PUNCT issue-1258 229 20 based base VERB issue-1258 229 21 on on ADP issue-1258 229 22 which which PRON issue-1258 229 23 methods method NOUN issue-1258 229 24 and and CCONJ issue-1258 229 25 ways way NOUN issue-1258 229 26 to to PART issue-1258 229 27 improve improve VERB issue-1258 229 28 the the DET issue-1258 229 29 effectiveness effectiveness NOUN issue-1258 229 30 of of ADP issue-1258 229 31 their their PRON issue-1258 229 32 provision provision NOUN issue-1258 229 33 are be AUX issue-1258 229 34 determined determine VERB issue-1258 229 35 . . PUNCT issue-1258 230 1 each each DET issue-1258 230 2 stage stage NOUN issue-1258 230 3 of of ADP issue-1258 230 4 the the DET issue-1258 230 5 benchmarking benchmarke VERB issue-1258 230 6 process process NOUN issue-1258 230 7 is be AUX issue-1258 230 8 characterized characterize VERB issue-1258 230 9 by by ADP issue-1258 230 10 a a DET issue-1258 230 11 high high ADJ issue-1258 230 12 degree degree NOUN issue-1258 230 13 of of ADP issue-1258 230 14 responsibility responsibility NOUN issue-1258 230 15 for for ADP issue-1258 230 16 the the DET issue-1258 230 17 decisions decision NOUN issue-1258 230 18 made make VERB issue-1258 230 19 , , PUNCT issue-1258 230 20 because because SCONJ issue-1258 230 21 a a DET issue-1258 230 22 wrong wrong ADJ issue-1258 230 23 choice choice NOUN issue-1258 230 24 at at ADP issue-1258 230 25 one one NUM issue-1258 230 26 stage stage NOUN issue-1258 230 27 will will AUX issue-1258 230 28 lead lead VERB issue-1258 230 29 to to ADP issue-1258 230 30 incorrect incorrect ADJ issue-1258 230 31 conclusions conclusion NOUN issue-1258 230 32 and and CCONJ issue-1258 230 33 results result NOUN issue-1258 230 34 of of ADP issue-1258 230 35 subsequent subsequent ADJ issue-1258 230 36 stages stage NOUN issue-1258 230 37 . . PUNCT issue-1258 231 1 therefore therefore ADV issue-1258 231 2 , , PUNCT issue-1258 231 3 when when SCONJ issue-1258 231 4 developing develop VERB issue-1258 231 5 a a DET issue-1258 231 6 system system NOUN issue-1258 231 7 of of ADP issue-1258 231 8 public public ADJ issue-1258 231 9 services service NOUN issue-1258 231 10 for for ADP issue-1258 231 11 the the DET issue-1258 231 12 registration registration NOUN issue-1258 231 13 of of ADP issue-1258 231 14 property property NOUN issue-1258 231 15 rights right NOUN issue-1258 231 16 , , PUNCT issue-1258 231 17 a a DET issue-1258 231 18 consistent consistent ADJ issue-1258 231 19 algorithm algorithm NOUN issue-1258 231 20 that that PRON issue-1258 231 21 meets meet VERB issue-1258 231 22 the the DET issue-1258 231 23 requirements requirement NOUN issue-1258 231 24 of of ADP issue-1258 231 25 management management NOUN issue-1258 231 26 is be AUX issue-1258 231 27 needed need VERB issue-1258 231 28 . . PUNCT issue-1258 232 1 references reference NOUN issue-1258 232 2 : : PUNCT issue-1258 232 3 brown brown ADJ issue-1258 232 4 , , PUNCT issue-1258 232 5 t. t. PROPN issue-1258 232 6 ( ( PUNCT issue-1258 232 7 2016 2016 NUM issue-1258 232 8 ) ) PUNCT issue-1258 232 9 . . PUNCT issue-1258 233 1 learning learn VERB issue-1258 233 2 from from ADP issue-1258 233 3 experience experience NOUN issue-1258 233 4 and and CCONJ issue-1258 233 5 managing manage VERB issue-1258 233 6 the the DET issue-1258 233 7 transaction transaction NOUN issue-1258 233 8 costs cost NOUN issue-1258 233 9 of of ADP issue-1258 233 10 internal internal ADJ issue-1258 233 11 and and CCONJ issue-1258 233 12 contract contract NOUN issue-1258 233 13 service service NOUN issue-1258 233 14 delivery delivery NOUN issue-1258 233 15 . . PUNCT issue-1258 234 1 paper paper NOUN issue-1258 234 2 presented present VERB issue-1258 234 3 at at ADP issue-1258 234 4 2016 2016 NUM issue-1258 234 5 appam appam ADJ issue-1258 234 6 fall fall NOUN issue-1258 234 7 conference conference NOUN issue-1258 234 8 in in ADP issue-1258 234 9 madison madison PROPN issue-1258 234 10 . . PUNCT issue-1258 235 1 calhoun calhoun PROPN issue-1258 235 2 , , PUNCT issue-1258 235 3 j. j. PROPN issue-1258 235 4 w. w. PROPN issue-1258 235 5 ( ( PUNCT issue-1258 235 6 2014 2014 NUM issue-1258 235 7 ) ) PUNCT issue-1258 235 8 . . PUNCT issue-1258 236 1 administrative administrative ADJ issue-1258 236 2 office office NOUN issue-1258 236 3 management management NOUN issue-1258 236 4 : : PUNCT issue-1258 236 5 complete complete ADJ issue-1258 236 6 course course NOUN issue-1258 236 7 . . PUNCT issue-1258 237 1 cengage cengage PROPN issue-1258 237 2 learning learning PROPN issue-1258 237 3 . . PUNCT issue-1258 238 1 daft daft PROPN issue-1258 238 2 , , PUNCT issue-1258 238 3 r. r. PROPN issue-1258 238 4 l. l. PROPN issue-1258 238 5 ( ( PUNCT issue-1258 238 6 2012 2012 NUM issue-1258 238 7 ) ) PUNCT issue-1258 238 8 . . PUNCT issue-1258 239 1 management management NOUN issue-1258 239 2 . . PUNCT issue-1258 240 1 south south ADJ issue-1258 240 2 - - PUNCT issue-1258 240 3 western western ADJ issue-1258 240 4 , , PUNCT issue-1258 240 5 cengage cengage PROPN issue-1258 240 6 learning learning PROPN issue-1258 240 7 . . PUNCT issue-1258 241 1 fernandez fernandez PROPN issue-1258 241 2 , , PUNCT issue-1258 241 3 s. s. PROPN issue-1258 241 4 ( ( PUNCT issue-1258 241 5 2016 2016 NUM issue-1258 241 6 ) ) PUNCT issue-1258 241 7 . . PUNCT issue-1258 242 1 managing manage VERB issue-1258 242 2 successful successful ADJ issue-1258 242 3 organizational organizational ADJ issue-1258 242 4 change change NOUN issue-1258 242 5 in in ADP issue-1258 242 6 the the DET issue-1258 242 7 public public ADJ issue-1258 242 8 sector sector NOUN issue-1258 242 9 . . PUNCT issue-1258 243 1 public public ADJ issue-1258 243 2 administration administration PROPN issue-1258 243 3 review review PROPN issue-1258 243 4 . . PUNCT issue-1258 244 1 mar./apr mar./apr PROPN issue-1258 244 2 . . PROPN issue-1258 244 3 , , PUNCT issue-1258 244 4 pp pp ADP issue-1258 244 5 . . PUNCT issue-1258 245 1 168–176 168–176 NUM issue-1258 245 2 . . PUNCT issue-1258 246 1 ferreira ferreira PROPN issue-1258 246 2 , , PUNCT issue-1258 246 3 e. e. PROPN issue-1258 246 4 j. j. PROPN issue-1258 246 5 ( ( PUNCT issue-1258 246 6 2009 2009 NUM issue-1258 246 7 ) ) PUNCT issue-1258 246 8 . . PUNCT issue-1258 247 1 administrative administrative ADJ issue-1258 247 2 management management NOUN issue-1258 247 3 . . PUNCT issue-1258 248 1 2nd 2nd ADJ issue-1258 248 2 ed ed NOUN issue-1258 248 3 . . PUNCT issue-1258 249 1 lansdowne lansdowne PROPN issue-1258 249 2 : : PUNCT issue-1258 249 3 juta juta PROPN issue-1258 249 4 academic academic PROPN issue-1258 249 5 . . PUNCT issue-1258 250 1 forsythe forsythe PROPN issue-1258 250 2 , , PUNCT issue-1258 250 3 d. d. PROPN issue-1258 250 4 w. w. PROPN issue-1258 250 5 ( ( PUNCT issue-1258 250 6 2011 2011 NUM issue-1258 250 7 ) ) PUNCT issue-1258 250 8 . . PUNCT issue-1258 251 1 pitfalls pitfall NOUN issue-1258 251 2 in in ADP issue-1258 251 3 designing design VERB issue-1258 251 4 and and CCONJ issue-1258 251 5 implementing implement VERB issue-1258 251 6 performance performance NOUN issue-1258 251 7 management management NOUN issue-1258 251 8 systems system NOUN issue-1258 251 9 . . PUNCT issue-1258 252 1 quicker quick ADJ issue-1258 252 2 ? ? PUNCT issue-1258 253 1 better well ADJ issue-1258 253 2 ? ? PUNCT issue-1258 253 3 cheaper cheap ADJ issue-1258 253 4 ? ? PUNCT issue-1258 253 5 : : PUNCT issue-1258 253 6 managing manage VERB issue-1258 253 7 performance performance NOUN issue-1258 253 8 in in ADP issue-1258 253 9 american american ADJ issue-1258 253 10 government government NOUN issue-1258 253 11 . . PUNCT issue-1258 254 1 the the DET issue-1258 254 2 rockfeller rockfeller PROPN issue-1258 254 3 institute institute PROPN issue-1258 254 4 press press PROPN issue-1258 254 5 . . PUNCT issue-1258 255 1 galanter galanter NOUN issue-1258 255 2 , , PUNCT issue-1258 255 3 m. m. NOUN issue-1258 255 4 ( ( PUNCT issue-1258 255 5 1981 1981 NUM issue-1258 255 6 ) ) PUNCT issue-1258 255 7 . . PUNCT issue-1258 256 1 justice justice NOUN issue-1258 256 2 in in ADP issue-1258 256 3 many many ADJ issue-1258 256 4 rooms room NOUN issue-1258 256 5 : : PUNCT issue-1258 256 6 courts court NOUN issue-1258 256 7 , , PUNCT issue-1258 256 8 private private ADJ issue-1258 256 9 ordering ordering NOUN issue-1258 256 10 , , PUNCT issue-1258 256 11 and and CCONJ issue-1258 256 12 indegenous indegenous ADJ issue-1258 256 13 law law NOUN issue-1258 256 14 . . PUNCT issue-1258 257 1 j. j. PROPN issue-1258 257 2 of of ADP issue-1258 257 3 legal legal ADJ issue-1258 257 4 pluralism pluralism NOUN issue-1258 257 5 , , PUNCT issue-1258 257 6 19 19 NUM issue-1258 257 7 , , PUNCT issue-1258 257 8 1–47 1–47 NOUN issue-1258 257 9 . . PUNCT issue-1258 258 1 greener green ADJ issue-1258 258 2 , , PUNCT issue-1258 258 3 i. i. PROPN issue-1258 258 4 ( ( PUNCT issue-1258 258 5 2009 2009 NUM issue-1258 258 6 ) ) PUNCT issue-1258 258 7 . . PUNCT issue-1258 259 1 the the DET issue-1258 259 2 consumer consumer NOUN issue-1258 259 3 in in ADP issue-1258 259 4 public public ADJ issue-1258 259 5 services service NOUN issue-1258 259 6 : : PUNCT issue-1258 259 7 choice choice NOUN issue-1258 259 8 , , PUNCT issue-1258 259 9 values value NOUN issue-1258 259 10 and and CCONJ issue-1258 259 11 difference difference NOUN issue-1258 259 12 . . PUNCT issue-1258 260 1 the the DET issue-1258 260 2 policy policy NOUN issue-1258 260 3 press press NOUN issue-1258 260 4 . . PUNCT issue-1258 261 1 grief grief NOUN issue-1258 261 2 , , PUNCT issue-1258 261 3 a. a. NOUN issue-1258 261 4 ( ( PUNCT issue-1258 261 5 1993 1993 NUM issue-1258 261 6 ) ) PUNCT issue-1258 261 7 . . PUNCT issue-1258 262 1 contract contract NOUN issue-1258 262 2 enforceability enforceability NOUN issue-1258 262 3 and and CCONJ issue-1258 262 4 economic economic ADJ issue-1258 262 5 institutions institution NOUN issue-1258 262 6 in in ADP issue-1258 262 7 early early ADJ issue-1258 262 8 trade trade NOUN issue-1258 262 9 : : PUNCT issue-1258 262 10 the the DET issue-1258 262 11 maghribi maghribi NOUN issue-1258 262 12 trade trade NOUN issue-1258 262 13 coalition coalition NOUN issue-1258 262 14 . . PUNCT issue-1258 263 1 american american PROPN issue-1258 263 2 economic economic PROPN issue-1258 263 3 review review PROPN issue-1258 263 4 , , PUNCT issue-1258 263 5 83(3 83(3 NUM issue-1258 263 6 ) ) PUNCT issue-1258 263 7 , , PUNCT issue-1258 263 8 525–548 525–548 NUM issue-1258 263 9 . . PUNCT issue-1258 264 1 gronroos gronroos PROPN issue-1258 264 2 , , PUNCT issue-1258 264 3 c. c. PROPN issue-1258 264 4 ( ( PUNCT issue-1258 264 5 1990 1990 NUM issue-1258 264 6 ) ) PUNCT issue-1258 264 7 . . PUNCT issue-1258 265 1 service service NOUN issue-1258 265 2 management management NOUN issue-1258 265 3 and and CCONJ issue-1258 265 4 marketing marketing NOUN issue-1258 265 5 : : PUNCT issue-1258 265 6 managing manage VERB issue-1258 265 7 the the DET issue-1258 265 8 moment moment NOUN issue-1258 265 9 of of ADP issue-1258 265 10 truth truth NOUN issue-1258 265 11 in in ADP issue-1258 265 12 the the DET issue-1258 265 13 service service NOUN issue-1258 265 14 sector sector NOUN issue-1258 265 15 . . PUNCT issue-1258 266 1 cambridge cambridge PROPN issue-1258 266 2 , , PUNCT issue-1258 266 3 mass mass PROPN issue-1258 266 4 : : PUNCT issue-1258 266 5 marketing marketing NOUN issue-1258 266 6 science science PROPN issue-1258 266 7 institute institute PROPN issue-1258 266 8 . . PUNCT issue-1258 267 1 le le PROPN issue-1258 267 2 grand grand PROPN issue-1258 267 3 , , PUNCT issue-1258 267 4 j. j. PROPN issue-1258 267 5 ( ( PUNCT issue-1258 267 6 2019 2019 NUM issue-1258 267 7 ) ) PUNCT issue-1258 267 8 . . PUNCT issue-1258 268 1 the the DET issue-1258 268 2 other other ADJ issue-1258 268 3 invisible invisible ADJ issue-1258 268 4 hand hand NOUN issue-1258 268 5 : : PUNCT issue-1258 268 6 delivering deliver VERB issue-1258 268 7 public public ADJ issue-1258 268 8 services service NOUN issue-1258 268 9 through through ADP issue-1258 268 10 choice choice NOUN issue-1258 268 11 and and CCONJ issue-1258 268 12 competition competition NOUN issue-1258 268 13 . . PUNCT issue-1258 269 1 princeton princeton PROPN issue-1258 269 2 : : PUNCT issue-1258 269 3 princeton princeton PROPN issue-1258 269 4 univ univ PROPN issue-1258 269 5 . . PUNCT issue-1258 270 1 press press PROPN issue-1258 270 2 . . PUNCT issue-1258 271 1 martin martin PROPN issue-1258 271 2 , , PUNCT issue-1258 271 3 s. s. PROPN issue-1258 271 4 ( ( PUNCT issue-1258 271 5 2015 2015 NUM issue-1258 271 6 ) ) PUNCT issue-1258 271 7 . . PUNCT issue-1258 272 1 multiple multiple ADJ issue-1258 272 2 public public ADJ issue-1258 272 3 service service NOUN issue-1258 272 4 performance performance NOUN issue-1258 272 5 indicators indicator NOUN issue-1258 272 6 : : PUNCT issue-1258 272 7 toward toward ADP issue-1258 272 8 an an DET issue-1258 272 9 integrated integrate VERB issue-1258 272 10 statistical statistical ADJ issue-1258 272 11 approach approach NOUN issue-1258 272 12 . . PUNCT issue-1258 273 1 j. j. PROPN issue-1258 273 2 of of ADP issue-1258 273 3 public public PROPN issue-1258 273 4 administration administration NOUN issue-1258 273 5 research research NOUN issue-1258 273 6 and and CCONJ issue-1258 273 7 theory theory NOUN issue-1258 273 8 , , PUNCT issue-1258 273 9 15 15 NUM issue-1258 273 10 , , PUNCT issue-1258 273 11 599–613 599–613 NUM issue-1258 273 12 . . PUNCT issue-1258 274 1 monro monro PROPN issue-1258 274 2 , , PUNCT issue-1258 274 3 d. d. PROPN issue-1258 274 4 ( ( PUNCT issue-1258 274 5 2003 2003 NUM issue-1258 274 6 ) ) PUNCT issue-1258 274 7 . . PUNCT issue-1258 275 1 the the DET issue-1258 275 2 role role NOUN issue-1258 275 3 of of ADP issue-1258 275 4 performance performance NOUN issue-1258 275 5 measures measure NOUN issue-1258 275 6 in in ADP issue-1258 275 7 a a DET issue-1258 275 8 federal federal ADJ issue-1258 275 9 - - PUNCT issue-1258 275 10 state state NOUN issue-1258 275 11 context context NOUN issue-1258 275 12 : : PUNCT issue-1258 275 13 the the DET issue-1258 275 14 examples example NOUN issue-1258 275 15 of of ADP issue-1258 275 16 housing housing NOUN issue-1258 275 17 and and CCONJ issue-1258 275 18 disability disability NOUN issue-1258 275 19 services service NOUN issue-1258 275 20 . . PUNCT issue-1258 276 1 australian australian ADJ issue-1258 276 2 j. j. PROPN issue-1258 276 3 of of ADP issue-1258 276 4 public public PROPN issue-1258 276 5 administration administration NOUN issue-1258 276 6 , , PUNCT issue-1258 276 7 62(1 62(1 NOUN issue-1258 276 8 ) ) PUNCT issue-1258 276 9 , , PUNCT issue-1258 276 10 70–79 70–79 NOUN issue-1258 276 11 . . PUNCT issue-1258 277 1 baltic baltic PROPN issue-1258 277 2 journal journal PROPN issue-1258 277 3 of of ADP issue-1258 277 4 economic economic ADJ issue-1258 277 5 studies study NOUN issue-1258 277 6 42 42 NUM issue-1258 277 7 vol vol NOUN issue-1258 277 8 . . PROPN issue-1258 278 1 7 7 NUM issue-1258 278 2 no no NOUN issue-1258 278 3 . . NOUN issue-1258 278 4 4 4 NUM issue-1258 278 5 , , PUNCT issue-1258 278 6 2021 2021 NUM issue-1258 278 7 needham needham PROPN issue-1258 278 8 , , PUNCT issue-1258 278 9 c. c. PROPN issue-1258 278 10 ( ( PUNCT issue-1258 278 11 2011 2011 NUM issue-1258 278 12 ) ) PUNCT issue-1258 278 13 . . PUNCT issue-1258 279 1 personalizing personalize VERB issue-1258 279 2 public public ADJ issue-1258 279 3 services service NOUN issue-1258 279 4 : : PUNCT issue-1258 279 5 understanding understand VERB issue-1258 279 6 the the DET issue-1258 279 7 personalization personalization NOUN issue-1258 279 8 narrative narrative NOUN issue-1258 279 9 . . PUNCT issue-1258 280 1 bristol bristol PROPN issue-1258 280 2 : : PUNCT issue-1258 280 3 the the DET issue-1258 280 4 polity polity NOUN issue-1258 280 5 press press NOUN issue-1258 280 6 . . PUNCT issue-1258 281 1 nyhan nyhan PROPN issue-1258 281 2 , , PUNCT issue-1258 281 3 r. r. PROPN issue-1258 281 4 c. c. PROPN issue-1258 281 5 ( ( PUNCT issue-1258 281 6 2009 2009 NUM issue-1258 281 7 ) ) PUNCT issue-1258 281 8 . . PUNCT issue-1258 282 1 comparative comparative ADJ issue-1258 282 2 performance performance NOUN issue-1258 282 3 measurement measurement NOUN issue-1258 282 4 : : PUNCT issue-1258 282 5 a a DET issue-1258 282 6 primer primer NOUN issue-1258 282 7 on on ADP issue-1258 282 8 data datum NOUN issue-1258 282 9 envelopment envelopment ADJ issue-1258 282 10 analysis analysis NOUN issue-1258 282 11 . . PUNCT issue-1258 283 1 public public ADJ issue-1258 283 2 productivity productivity NOUN issue-1258 283 3 and and CCONJ issue-1258 283 4 management management NOUN issue-1258 283 5 review review NOUN issue-1258 283 6 , , PUNCT issue-1258 283 7 22(3 22(3 NUM issue-1258 283 8 ) ) PUNCT issue-1258 283 9 , , PUNCT issue-1258 283 10 348–364 348–364 NUM issue-1258 283 11 . . PUNCT issue-1258 283 12 ohinata ohinata PROPN issue-1258 283 13 , , PUNCT issue-1258 283 14 y. y. PROPN issue-1258 283 15 ( ( PUNCT issue-1258 283 16 2004 2004 NUM issue-1258 283 17 ) ) PUNCT issue-1258 283 18 . . PUNCT issue-1258 284 1 benchmarking benchmarke VERB issue-1258 284 2 : : PUNCT issue-1258 284 3 the the DET issue-1258 284 4 japanese japanese ADJ issue-1258 284 5 experience experience NOUN issue-1258 284 6 . . PUNCT issue-1258 285 1 long long ADJ issue-1258 285 2 range range NOUN issue-1258 285 3 planning planning NOUN issue-1258 285 4 , , PUNCT issue-1258 285 5 27(4 27(4 PROPN issue-1258 285 6 ) ) PUNCT issue-1258 285 7 , , PUNCT issue-1258 285 8 48–53 48–53 NOUN issue-1258 285 9 . . PUNCT issue-1258 286 1 poister poister NOUN issue-1258 286 2 , , PUNCT issue-1258 286 3 th th X issue-1258 286 4 . . PUNCT issue-1258 287 1 h. h. PROPN issue-1258 287 2 ( ( PUNCT issue-1258 287 3 2003 2003 NUM issue-1258 287 4 ) ) PUNCT issue-1258 287 5 . . PUNCT issue-1258 288 1 measuring measure VERB issue-1258 288 2 performance performance NOUN issue-1258 288 3 in in ADP issue-1258 288 4 public public ADJ issue-1258 288 5 and and CCONJ issue-1258 288 6 non non ADJ issue-1258 288 7 - - ADJ issue-1258 288 8 profit profit ADJ issue-1258 288 9 organizations organization NOUN issue-1258 288 10 . . PUNCT issue-1258 289 1 jossey jossey NOUN issue-1258 289 2 - - PUNCT issue-1258 289 3 bass bass NOUN issue-1258 289 4 . . PUNCT issue-1258 290 1 stewart stewart PROPN issue-1258 290 2 , , PUNCT issue-1258 290 3 j. j. PROPN issue-1258 290 4 ( ( PUNCT issue-1258 290 5 2004 2004 NUM issue-1258 290 6 ) ) PUNCT issue-1258 290 7 . . PUNCT issue-1258 291 1 performance performance NOUN issue-1258 291 2 measurement measurement NOUN issue-1258 291 3 : : PUNCT issue-1258 291 4 when when SCONJ issue-1258 291 5 performance performance NOUN issue-1258 291 6 can can AUX issue-1258 291 7 never never ADV issue-1258 291 8 be be AUX issue-1258 291 9 finally finally ADV issue-1258 291 10 defined define VERB issue-1258 291 11 . . PUNCT issue-1258 292 1 public public ADJ issue-1258 292 2 money money NOUN issue-1258 292 3 and and CCONJ issue-1258 292 4 management management NOUN issue-1258 292 5 , , PUNCT issue-1258 292 6 45–49 45–49 PROPN issue-1258 292 7 . . PUNCT issue-1258 292 8 seybert seybert PROPN issue-1258 292 9 , , PUNCT issue-1258 292 10 j. j. PROPN issue-1258 292 11 a. a. PROPN issue-1258 292 12 ( ( PUNCT issue-1258 292 13 2006 2006 NUM issue-1258 292 14 ) ) PUNCT issue-1258 292 15 . . PUNCT issue-1258 293 1 benchmarking benchmarke VERB issue-1258 293 2 : : PUNCT issue-1258 293 3 an an DET issue-1258 293 4 essential essential ADJ issue-1258 293 5 tool tool NOUN issue-1258 293 6 for for ADP issue-1258 293 7 assessment assessment NOUN issue-1258 293 8 , , PUNCT issue-1258 293 9 improvement improvement NOUN issue-1258 293 10 , , PUNCT issue-1258 293 11 and and CCONJ issue-1258 293 12 accountability accountability NOUN issue-1258 293 13 . . PUNCT issue-1258 294 1 san san PROPN issue-1258 294 2 francisco francisco PROPN issue-1258 294 3 : : PUNCT issue-1258 294 4 jossey jossey NOUN issue-1258 294 5 - - PUNCT issue-1258 294 6 bass bass NOUN issue-1258 294 7 . . PUNCT issue-1258 295 1 spendolini spendolini PROPN issue-1258 295 2 , , PUNCT issue-1258 295 3 m. m. NOUN issue-1258 295 4 j. j. PROPN issue-1258 295 5 ( ( PUNCT issue-1258 295 6 2013 2013 NUM issue-1258 295 7 ) ) PUNCT issue-1258 295 8 . . PUNCT issue-1258 296 1 the the DET issue-1258 296 2 benchmarking benchmarke VERB issue-1258 296 3 books book NOUN issue-1258 296 4 . . PUNCT issue-1258 297 1 2nd 2nd ADJ issue-1258 297 2 ed ed NOUN issue-1258 297 3 . . PUNCT issue-1258 298 1 n.y n.y PROPN issue-1258 298 2 . . PROPN issue-1258 298 3 : : PUNCT issue-1258 299 1 amacom amacom PROPN issue-1258 299 2 books book NOUN issue-1258 299 3 . . PUNCT issue-1258 300 1 stapenhurst stapenhurst ADJ issue-1258 300 2 , , PUNCT issue-1258 300 3 t. t. PROPN issue-1258 300 4 ( ( PUNCT issue-1258 300 5 2009 2009 NUM issue-1258 300 6 ) ) PUNCT issue-1258 300 7 . . PUNCT issue-1258 301 1 the the DET issue-1258 301 2 benchmarking benchmarke VERB issue-1258 301 3 book book NOUN issue-1258 301 4 . . PUNCT issue-1258 302 1 oxford oxford PROPN issue-1258 302 2 , , PUNCT issue-1258 302 3 uk uk PROPN issue-1258 302 4 : : PUNCT issue-1258 302 5 butterworth butterworth PROPN issue-1258 302 6 - - PUNCT issue-1258 302 7 heinemann heinemann PROPN issue-1258 302 8 . . PUNCT issue-1258 303 1 watson watson PROPN issue-1258 303 2 , , PUNCT issue-1258 303 3 g. g. PROPN issue-1258 303 4 h. h. PROPN issue-1258 303 5 ( ( PUNCT issue-1258 303 6 2017 2017 NUM issue-1258 303 7 ) ) PUNCT issue-1258 303 8 . . PUNCT issue-1258 304 1 strategic strategic ADJ issue-1258 304 2 benchmarking benchmarking NOUN issue-1258 304 3 reloaded reload VERB issue-1258 304 4 with with ADP issue-1258 304 5 six six NUM issue-1258 304 6 sigma sigma NOUN issue-1258 304 7 : : PUNCT issue-1258 304 8 improving improve VERB issue-1258 304 9 your your PRON issue-1258 304 10 company company NOUN issue-1258 304 11 's 's PART issue-1258 304 12 performance performance NOUN issue-1258 304 13 using use VERB issue-1258 304 14 global global ADJ issue-1258 304 15 best good ADJ issue-1258 304 16 practice practice NOUN issue-1258 304 17 . . PUNCT issue-1258 305 1 hoboken hoboken PROPN issue-1258 305 2 , , PUNCT issue-1258 305 3 new new PROPN issue-1258 305 4 jersey jersey PROPN issue-1258 305 5 : : PUNCT issue-1258 305 6 john john PROPN issue-1258 305 7 wiley wiley PROPN issue-1258 305 8 & & CCONJ issue-1258 305 9 sons sons PROPN issue-1258 305 10 , , PUNCT issue-1258 305 11 inc inc PROPN issue-1258 305 12 . . PROPN issue-1258 305 13 wang wang PROPN issue-1258 305 14 , , PUNCT issue-1258 305 15 x. x. PROPN issue-1258 305 16 h. h. PROPN issue-1258 305 17 ( ( PUNCT issue-1258 305 18 2015 2015 NUM issue-1258 305 19 ) ) PUNCT issue-1258 305 20 . . PUNCT issue-1258 306 1 hypotheses hypothesis NOUN issue-1258 306 2 about about ADP issue-1258 306 3 performance performance NOUN issue-1258 306 4 measurement measurement NOUN issue-1258 306 5 in in ADP issue-1258 306 6 counties county NOUN issue-1258 306 7 : : PUNCT issue-1258 306 8 findings finding NOUN issue-1258 306 9 from from ADP issue-1258 306 10 a a DET issue-1258 306 11 survey survey NOUN issue-1258 306 12 . . PUNCT issue-1258 307 1 j. j. PROPN issue-1258 307 2 of of ADP issue-1258 307 3 public public PROPN issue-1258 307 4 administration administration NOUN issue-1258 307 5 research research NOUN issue-1258 307 6 and and CCONJ issue-1258 307 7 theory theory NOUN issue-1258 307 8 , , PUNCT issue-1258 307 9 11 11 NUM issue-1258 307 10 , , PUNCT issue-1258 307 11 403–428 403–428 NUM issue-1258 307 12 . . PUNCT