id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
bjmsr-2255	Taufiq Hail, Ghilan Al-Madhagy; Almhlawi, Saad Osman Ahmed; Muniyanayaka, Devarajanayaka Kalenahalli; Shakir, Mohanaad; Al-Mamari, Sharifa Suleiman	EXAMINING SUBSCRIBER’S LOYALTY IN OMAN’S TELECOM INDUSTRY: A STUDY ON SERVICE QUALITY, TRUST, AND SATISFACTION	2024	17	.pdf	application/pdf	12807	690	39	Hence, gaining insights into the impact of service quality on customer loyalty and the influence of satisfaction and trust is crucial for retaining subscribers in a competitive market where subscribers may easily migrate to providers offering better Quality, affordability, or customer service. The Quality of Service (QOS) construct reflects subscribers' perceptions of the telecom operator's overall performance, including the appeal of promotional efforts, reliability of service provided, convenience and accessibility of support, efficiency of customer service, and Quality of associated vendors in meeting subscriber expectations.	cache/bjmsr-2255.pdf	txt/bjmsr-2255.txt